Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 20192020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to                     
Commission File Number: 0-23081
FARO TECHNOLOGIES, INC.INC.
(Exact Name of Registrant as Specified in Its Charter)

Florida59-3157093
(State or other Jurisdiction of Incorporation or Organization)(I.R.S. Employer Identification No.)
250 Technology Park,Lake Mary,Florida32746
(Address of Principal Executive Offices)(Zip Code)
(407) (407) 333-9911
(Registrant’s Telephone Number, including Area Code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $.001FARONasdaq Global Select Market
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes      No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    

Yes ☐ No  x

There were 17,339,06217,782,205 shares of the registrant’s common stock outstanding as of July 22, 2019.
31, 2020.




Table of Contents
FARO TECHNOLOGIES, INC.
Quarterly Report on Form 10-Q
Quarter Ended June 30, 20192020
INDEX
 
PAGE
PART I.
Item 1.PAGE
PART I.
Item 1.a)
a)
b)
c)
d)
e)

f)
Item 2.
Item 3.
Item 4.
PART II.
Item 1.
Item 1A.
Item 2.
Item 6.


2

Table of Contents
PART I. FINANCIAL INFORMATION
Item 1. Financial Statements
FARO TECHNOLOGIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except share and per share data)June 30,
2019
(unaudited)
 December 31,
2018
(in thousands, except share and per share data)June 30, 2020 (unaudited)December 31, 2019
ASSETS   ASSETS
Current assets:   Current assets:
Cash and cash equivalents$120,604
 $108,783
Cash and cash equivalents$173,700  $133,634  
Short-term investments24,819
 24,793
Short-term investments—  24,870  
Accounts receivable, net74,430
 88,927
Accounts receivable, net48,113  76,162  
Inventories, net71,970
 65,444
Inventories, net53,425  58,554  
Prepaid expenses and other current assets26,437
 28,795
Prepaid expenses and other current assets20,795  28,996  
Total current assets318,260
 316,742
Total current assets296,033  322,216  
Property and equipment:   
Machinery and equipment82,909
 76,048
Furniture and fixtures6,245
 6,749
Leasehold improvements20,636
 20,304
Property and equipment at cost109,790
 103,101
Less: accumulated depreciation and amortization(79,664) (72,684)
Property and equipment, net30,126
 30,417
Non-current assets:Non-current assets:
Property, plant and equipment, netProperty, plant and equipment, net22,507  26,954  
Operating lease right-of-use asset18,068
 
Operating lease right-of-use asset14,684  18,418  
Goodwill71,210
 67,274
Goodwill49,184  49,704  
Intangible assets, net28,659
 33,054
Intangible assets, net12,744  14,471  
Service and sales demonstration inventory, net39,416
 39,563
Service and sales demonstration inventory, net34,130  33,349  
Deferred income tax assets, net14,732
 14,719
Deferred income tax assets, net21,153  18,766  
Other long-term assets2,983
 4,475
Other long-term assets2,872  2,964  
Total assets$523,454
 $506,244
Total assets$453,307  $486,842  
LIABILITIES AND SHAREHOLDERS’ EQUITY   LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:   Current liabilities:
Accounts payable$16,177
 $20,093
Accounts payable$12,067  $13,718  
Accrued liabilities37,865
 36,327
Accrued liabilities42,975  38,072  
Income taxes payable2,386
 5,081
Income taxes payable1,258  5,182  
Current portion of unearned service revenues35,082
 32,878
Current portion of unearned service revenues36,480  39,211  
Customer deposits2,701
 3,144
Customer deposits3,451  3,108  
Lease liability6,494
 
Lease liability4,904  6,674  
Total current liabilities100,705
 97,523
Total current liabilities101,135  105,965  
Unearned service revenues - less current portion17,355
 15,505
Unearned service revenues - less current portion19,582  20,578  
Lease liability - less current portion13,483
 
Lease liability - less current portion11,651  13,698  
Deferred income tax liabilities2,614
 736
Deferred income tax liabilities285  357  
Income taxes payable - less current portion11,821
 12,247
Income taxes payable - less current portion12,058  13,177  
Other long-term liabilities3,137
 3,624
Other long-term liabilities35  1,075  
Total liabilities149,115
 129,635
Total liabilities144,746  154,850  
Commitments and contingencies - See Note 16

 

Commitments and contingencies - See Note 13Commitments and contingencies - See Note 13
Shareholders’ equity:   Shareholders’ equity:
Common stock - par value $.001, 50,000,000 shares authorized; 18,751,573 and 18,676,059 issued, respectively; 17,339,062 and 17,253,011 outstanding, respectively19
 19
Common stock - par value $0.001, 50,000,000 shares authorized; 19,168,021 and 18,988,379 issued, respectively; 17,769,580 and 17,576,618 outstanding, respectivelyCommon stock - par value $0.001, 50,000,000 shares authorized; 19,168,021 and 18,988,379 issued, respectively; 17,769,580 and 17,576,618 outstanding, respectively19  19  
Additional paid-in capital255,706
 251,329
Additional paid-in capital273,325  267,868  
Retained earnings168,773
 175,353
Retained earnings89,124  112,879  
Accumulated other comprehensive loss(18,784) (18,483)Accumulated other comprehensive loss(22,865) (17,399) 
Common stock in treasury, at cost; 1,412,511 and 1,423,048 shares, respectively(31,375) (31,609)
Common stock in treasury, at cost; 1,398,441 and 1,411,761 shares, respectivelyCommon stock in treasury, at cost; 1,398,441 and 1,411,761 shares, respectively(31,042) (31,375) 
Total shareholders’ equity374,339
 376,609
Total shareholders’ equity308,561  331,992  
Total liabilities and shareholders’ equity$523,454
 $506,244
Total liabilities and shareholders’ equity$453,307  $486,842  
The accompanying notes are an integral part of these condensed consolidated financial statements.

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Table of Contents
FARO TECHNOLOGIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(UNAUDITED)
 
Three Months Ended Six Months Ended Three Months EndedSix Months Ended
(in thousands, except share and per share data)June 30, 2019 June 30, 2018 June 30, 2019 June 30, 2018(in thousands, except share and per share data)June 30, 2020June 30, 2019June 30, 2020June 30, 2019
Sales       Sales
Product$67,992
 $75,720
 $136,792
 $146,301
Product$42,259  $71,045  $98,784  $142,622  
Service25,499
 22,524
 50,316
 44,777
Service18,305  22,446  41,295  44,486  
Total sales93,491
 98,244
 187,108
 191,078
Total sales60,564  93,491  140,079  187,108  
Cost of Sales    
 
Cost of Sales
Product29,037
 27,878
 55,165
 54,762
Product21,333  30,505  44,399  58,456  
Service12,135
 12,675
 24,605
 24,839
Service10,335  12,246  22,911  24,893  
Total cost of sales (exclusive of depreciation and amortization, shown separately below)41,172
 40,553
 79,770
 79,601
Total cost of salesTotal cost of sales31,668  42,751  67,310  83,349  
Gross Profit52,319
 57,691
 107,338
 111,477
Gross Profit28,896  50,740  72,769  103,759  
Operating Expenses    
 
Operating Expenses
Selling and marketing29,124
 30,084
 55,877
 58,355
General and administrative14,424
 11,320
 27,648
 22,393
Depreciation and amortization4,573
 4,377
 9,322
 8,720
Selling, general and administrativeSelling, general and administrative30,036  45,007  66,360  86,027  
Research and development9,091
 9,983
 19,026
 19,389
Research and development10,186  10,626  20,601  22,267  
Restructuring costsRestructuring costs636  —  14,324  —  
Total operating expenses57,212
 55,764
 111,873
 108,857
Total operating expenses40,858  55,633  101,285  108,294  
(Loss) income from operations(4,893) 1,927
 (4,535) 2,620
Other expense (income)    
 
Interest expense (income), net240
 (87) 96
 (160)
Loss from operationsLoss from operations(11,962) (4,893) (28,516) (4,535) 
Other expenseOther expense
Interest expense, netInterest expense, net212  240  246  96  
Other expense, net1,689
 509
 1,884
 693
Other expense, net117  1,689  590  1,884  
(Loss) income before income tax (benefit) expense(6,822) 1,505
 (6,515) 2,087
Income tax (benefit) expense(417) 300
 (262) 427
Net (loss) income$(6,405) $1,205
 $(6,253) $1,660
Net (loss) income per share - Basic$(0.37) $0.07
 $(0.36) $0.10
Net (loss) income per share - Diluted$(0.37) $0.07
 $(0.36) $0.10
Loss before income tax benefitLoss before income tax benefit(12,291) (6,822) (29,352) (6,515) 
Income tax benefitIncome tax benefit(3,359) (417) (5,597) (262) 
Net lossNet loss$(8,932) $(6,405) $(23,755) $(6,253) 
Net loss per share - BasicNet loss per share - Basic$(0.50) $(0.37) $(1.34) $(0.36) 
Net loss per share - DilutedNet loss per share - Diluted$(0.50) $(0.37) $(1.34) $(0.36) 
Weighted average shares - Basic17,333,996
 16,966,928
 17,323,479
 16,902,390
Weighted average shares - Basic17,747,739  17,333,996  17,710,014  17,323,479  
Weighted average shares - Diluted17,333,996
 17,264,642
 17,323,479
 17,210,054
Weighted average shares - Diluted17,747,739  17,333,996  17,710,014  17,323,479  
The accompanying notes are an integral part of these condensed consolidated financial statements.

4

Table of Contents
FARO TECHNOLOGIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS
(UNAUDITED)
 
Three Months Ended Six Months Ended Three Months EndedSix Months Ended
(in thousands)June 30, 2019 June 30, 2018 June 30, 2019
June 30, 2018(in thousands)June 30, 2020June 30, 2019June 30, 2020June 30, 2019
Net (loss) income$(6,405) $1,205
 $(6,253)
$1,660
Currency translation adjustments1,263
 (9,377) (301)
(4,163)
Net lossNet loss$(8,932) $(6,405) $(23,755) $(6,253) 
Currency translation adjustments, net of income taxesCurrency translation adjustments, net of income taxes(1,688) 1,263  (5,466) (301) 
Comprehensive loss$(5,142) $(8,172) $(6,554)
$(2,503)Comprehensive loss$(10,620) $(5,142) $(29,221) $(6,554) 
The accompanying notes are an integral part of these condensed consolidated financial statements.

5

Table of Contents
FARO TECHNOLOGIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)
Six Months Ended Six Months Ended
(in thousands)June 30, 2019 June 30, 2018(in thousands)June 30, 2020June 30, 2019
Cash flows from:   Cash flows from:
Operating activities:   Operating activities:
Net (loss) income$(6,253) $1,660
Adjustments to reconcile net (loss) income to net cash provided by operating activities:   
Net lossNet loss$(23,755) $(6,253) 
Adjustments to reconcile net loss to net cash provided by operating activities:Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization9,322
 8,720
Depreciation and amortization7,209  9,322  
Stock-based compensation5,316
 3,400
Stock-based compensation4,345  5,316  
Provisions for bad debts, net of recoveries2
 211
Provisions for bad debts, net of recoveries680   
Loss on disposal of assets348
 165
Loss on disposal of assets299  348  
Provision for excess and obsolete inventory1,481
 504
Provision for excess and obsolete inventory479  1,481  
Deferred income tax benefit(11) (190)Deferred income tax benefit(2,404) (11) 
Impairment charge on equity method investment1,535


Impairment charge on equity method investment—  1,535  
Change in operating assets and liabilities:   Change in operating assets and liabilities:
Decrease (Increase) in:   Decrease (Increase) in:
Accounts receivable14,442
 252
Accounts receivable26,180  14,442  
Inventories(9,687) (6,664)Inventories892  (9,687) 
Prepaid expenses and other current assets2,282
 (3,526)Prepaid expenses and other current assets11,347  2,282  
(Decrease) Increase in:   
Accounts payable, accrued liabilities, and lease liability(7,793) (2,901)
GSA liability6,327


Increase (Decrease) in:Increase (Decrease) in:
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities(1,395) (1,466) 
Income taxes payable(3,119) (4,378)Income taxes payable(5,058) (3,119) 
Customer deposits(446) 382
Customer deposits384  (446) 
Unearned service revenues3,998
 2,372
Unearned service revenues(3,139) 3,998  
Net cash provided by operating activities17,744
 7
Net cash provided by operating activities16,064  17,744  
Investing activities:   Investing activities:
Purchases of property and equipment(3,693) (5,164)Purchases of property and equipment(1,533) (3,693) 
Proceeds from sale of investmentsProceeds from sale of investments25,000  —  
Proceeds from asset salesProceeds from asset sales643  —  
Payments for intangible assets(1,233) (1,186)Payments for intangible assets(673) (1,233) 
Acquisition of businesses
 (3,965)
Equity investments and advances to affiliates

(1,786)
Net cash used in investing activities(4,926) (12,101)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities23,437  (4,926) 
Financing activities:   Financing activities:
Payments on finance leases(187) (46)Payments on finance leases(160) (187) 
Payments of contingent consideration for acquisitions(250)

Payments of contingent consideration for acquisitions—  (250) 
Payments for taxes related to net share settlement of equity awards(1,440)

Payments for taxes related to net share settlement of equity awards(2,409) (1,440) 
Proceeds from issuance of stock related to stock option exercises735
 7,133
Proceeds from issuance of stock related to stock option exercises3,854  735  
Net cash (used in) provided by financing activities(1,142) 7,087
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities1,285  (1,142) 
Effect of exchange rate changes on cash and cash equivalents145
 (2,399)Effect of exchange rate changes on cash and cash equivalents(720) 145  
Increase (decrease) in cash and cash equivalents11,821
 (7,406)
Increase in cash and cash equivalentsIncrease in cash and cash equivalents40,066  11,821  
Cash and cash equivalents, beginning of period108,783
 140,960
Cash and cash equivalents, beginning of period133,634  108,783  
Cash and cash equivalents, end of period$120,604
 $133,554
Cash and cash equivalents, end of period$173,700  $120,604  
The accompanying notes are an integral part of these condensed consolidated financial statements.

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Table of Contents
FARO TECHNOLOGIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY
(UNAUDITED)

Additional
Paid-in
Capital
Retained EarningsAccumulated
Other
Comprehensive
Loss
Common
Stock in
Treasury
Common Stock
(in thousands, except share data)SharesAmountsTotal
BALANCE JANUARY 1, 202017,576,618  $19  $267,868  $112,879  $(17,399) $(31,375) $331,992  
Net loss(14,823) (14,823) 
Currency translation adjustment(3,778) (3,778) 
Stock-based compensation2,178  2,178  
Common stock issued, net of shares withheld for employee taxes141,561  894  327  1,221  
BALANCE MARCH 31, 202017,718,179  $19  $270,940  $98,056  $(21,177) $(31,048) $316,790  
Net loss(8,932) (8,932) 
Currency translation adjustment(1,688) (1,688) 
Stock-based compensation2,167  2,167  
Common stock issued, net of shares withheld for employee taxes51,401  218   224  
BALANCE JUNE 30, 202017,769,580  $19  $273,325  $89,124  $(22,865) $(31,042) $308,561  
    
 Accumulated
Other
Comprehensive
(Loss) Income
 Common
Stock in
Treasury
 Total
    Additional
Paid-in
Capital
 Retained Earnings 
  Common Stock   
(in thousands, except share data) Shares Amounts   
BALANCE JANUARY 1, 2019 17,253,011
 $19
 $251,329
 $175,353
 $(18,483) $(31,609) $376,609
Net income 
 
 
 152
 
 
 152
Currency translation adjustment 
 
 
 
 (1,564) 
 (1,564)
Stock-based compensation 

 
 2,564
 
 
 
 2,564
Common stock issued, net of shares withheld for employee taxes 64,864
 
 (1,053)     207
 (846)
Cumulative effect of the adoption of ASU 2016-02 

 

 

 (327) 

 

 (327)
BALANCE MARCH 31, 2019 17,317,875
 $19
 $252,840
 $175,178
 $(20,047) $(31,402) $376,588
Net loss 
 
 
 (6,405) 
 
 (6,405)
Currency translation adjustment 
 
 
 
 1,263
 
 1,263
Stock-based compensation 

 
 2,752
 
 
 
 2,752
Common stock issued, net of shares withheld for employee taxes 21,187
 
 114
 
 
 27
 141
BALANCE JUNE 30, 2019 17,339,062
 $19
 $255,706
 $168,773
 $(18,784) $(31,375) $374,339


      Accumulated
Other
Comprehensive
(Loss) Income
 Common
Stock in
Treasury
 Total
    Additional
Paid-in
Capital
 Retained Earnings 
  Common Stock   
(in thousands, except share data) Shares Amounts   
BALANCE JANUARY 1, 2018 16,796,884
 $18
 $223,055
 $168,624
 $(7,822) $(31,809) $352,066
Net income 
 
 
 455
 
 
 455
Currency translation adjustment 
 
 
 
 5,214
 
 5,214
Stock-based compensation 

 
 1,553
 
 
 
 1,553
Common stock issued, net of shares withheld for employee taxes 158,795
 

 6,601
 
 
 75
 6,676
Cumulative effect of the adoption of ASU 2014-09 

 

 

 2,365
 

 

 2,365
BALANCE MARCH 31, 2018 16,955,679
 $18
 $231,209
 $171,444
 $(2,608) $(31,734) $368,329
Net income 
 
 
 1,205
 
 
 1,205
Currency translation adjustment 
 
 
 
 (9,377) 
 (9,377)
Stock-based compensation 

 
 1,847
 
 
 
 1,847
Common stock issued, net of shares withheld for employee taxes 23,079
 

 699
 
 
 


 699
BALANCE JUNE 30, 2018 16,978,758
 $18
 $233,755
 $172,649
 $(11,985) $(31,734) $362,703


Additional
Paid-in
Capital
Accumulated
Other
Comprehensive
Loss
Common
Stock in
Treasury
Common StockRetained Earnings
(in thousands, except share data)SharesAmountsTotal
BALANCE JANUARY 1, 201917,253,011  $19  $251,329  $175,353  $(18,483) $(31,609) $376,609  
Net income152  152  
Currency translation adjustment(1,564) (1,564) 
Stock-based compensation2,564  2,564  
Common stock issued, net of shares withheld for employee taxes64,864  (1,053) 207  (846) 
Cumulative effect of the adoption of ASU 2014-09
(327) (327) 
BALANCE MARCH 31, 201917,317,875  $19  $252,840  $175,178  $(20,047) $(31,402) $376,588  
Net income(6,405) (6,405) 
Currency translation adjustment1,263  1,263  
Stock-based compensation2,752  2,752  
Common stock issued, net of shares withheld for employee taxes21,187  114  27  141  
BALANCE JUNE 30, 201917,339,062  $19  $255,706  $168,773  $(18,784) $(31,375) $374,339  
The accompanying notes are an integral part of these condensed consolidated financial statements.


7

Table of Contents
FARO TECHNOLOGIES, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)
(in thousands, except share and per share data, or as otherwise noted)
NOTE 1 – DESCRIPTION OF BUSINESS
FARO Technologies, Inc. and its subsidiaries (collectively “FARO,” the “Company,” “us,” “we” or “our”) design, develop, manufacture, market and support software driven, three-dimensional (“3D”) measurement and imaging solutions. This technology permits high-precision 3D measurement, imaging and comparison of parts and complex structures within production and quality assurance processes. Our devices are used for inspection of components and assemblies, rapid prototyping, reverse engineering, documenting large volume or structures in 3D, surveying and construction, as well as for investigation and reconstruction of accident sites or crime scenes. We sell the majority of our products through a direct sales force across a broad number of customers in a range of manufacturing, industrial, architecture, surveying, building information modeling, construction, public safety forensics, cultural heritage, dental, and other applications. Our FaroArm®, FARO ScanArm®, FARO Laser TrackerTM, FARO Laser Projector, and their companion CAM2®, BuildIT, and BuildIT Projectorsoftware solutions, provide for Computer-Aided Design (“CAD”) based inspection, factory-level statistical process control, high-density surveying, and laser-guided assembly and production. Together, these products integrate the measurement, quality inspection, and reverse engineering functions with CAD and 3D software to improve productivity, enhance product quality, and decrease rework and scrap in the manufacturing process, mainly supporting applications in our 3D Manufacturing vertical.the automotive, aerospace, metal and machine fabrication and other industrial manufacturing markets. Our FARO Focus FARO ScanPlan and FARO Scanner Freestyle3D X laser scanners,ScanPlan, and their companion FARO SCENE, BuildIT, FARO As-BuiltTM, and FARO Zone public safety forensics software offerings, are utilized for a wide variety of 3D modeling, documentation and high-density surveying applications primarily in our Construction Building Information Modeling (“Construction BIM”)the architecture, engineering and Public Safety Forensics verticals.construction and public safety markets. Our FARO ScanArm®, FARO Scanner Freestyle3D X laser scanners and theirits companion SCENE software and other 3D-structured light scanning solutions specific to the dental industry also enable a fully digital workflow used to capture real world geometry for the purpose of empowering design, enabling innovation, and speeding up the design cycle, supporting our 3D Design vertical. Our line of galvanometer-based scan heads and laser scan controllers are used in a variety of laser applications and are integrated into larger components and systems, supporting our Photonics vertical.
We report our segment information in accordance with the provisions of Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic 280, Segment Reporting (“FASB ASC Topic 280”). We evaluate business performance based upon several metrics, using revenue growth and segment profit as the primary financial measures.cycle.
Since the end of the secondfourth quarter of 2018,2016 to the following changes were made tofourth quarter of 2019, we had operated in 5 verticals—3D Manufacturing, Construction Building Information Modeling (“Construction BIM”), Public Safety Forensics, 3D Design and Photonics—and had three reporting segments—3D Manufacturing, Construction BIM and Emerging Verticals. As discussed in our verticals and reporting segments:
InQuarterly Report on Form 10-Q for the third quarter of 2018, we merged the historical Factory Metrology2019, our new management team, led by our new Chief Executive Officer (“CEO”), formulated and 3D Machine Vision verticals into one vertical named “3D Factory”began to implement a new comprehensive strategic plan for greater consistency with our realigned reporting segments.
In the third quarter of 2018, we segregated the operationsbusiness. As part of our acquisitionsstrategic planning process, we identified areas of Laser Control Systems Limited (“Laser Control Systems”)our business that needed enhanced focus or change in order to improve our efficiency and Lanmark Controls, Inc. (“Lanmark”), along with the operations resulting from our acquisition of substantially all of the assets of Instrument Associates, LLC d/b/a Nutfield Technology, into a vertical that we named “Photonics.” The creation of this vertical enables us to better focus on our product range directed at laser steering. These operations were historically reported in the 3D Factory reporting segment in the first six months of 2018 and are now included in the Emerging Verticals (formerly known as “Other”) reporting segment.
In the third quarter of 2018, we renamed our Product Design vertical “3D Design.”
cost structure. In the fourth quarter of 2018,2019, we renamedreassessed and redefined our go-to-market strategy, refocused our marketing engagement with our customers and re-evaluated our hardware product portfolio. In the second quarter of 2020, we disposed of our Photonics business and 3D FactoryDesign related assets obtained from our acquisition of Opto-Tech SRL and its subsidiary Open Technologies SRL (collectively, “Open Technologies”).
As part of our new strategic plan, and based on the recommendation of our CEO, who is also our Chief Operating Decision Maker (“CODM”), in the fourth quarter of 2019, we eliminated our vertical structure and began reorganizing the Company into a functional structure. Our executive leadership team is now comprised of functional leaders in areas such as sales, marketing, operations, research and development and general and administrative, and resources are allocated to each function at a consolidated unit level. We no longer have separate business units, or segment managers or vertical leaders who report to the CODM with respect to operations, operating results or planning for levels or components below the total Company level. Instead, our CODM now allocates resources and evaluates performance on a Company-wide basis. Based on these changes, commencing with the fourth quarter of 2019, we are now reporting as 1 reporting segment “3D Manufacturing.”that develops, manufactures, markets, supports and sells CAD-based quality assurance products integrated with CAD-based inspection and statistical process control software and 3D documentation systems. Our reporting segment sells into a variety of end markets, including automotive, aerospace, metal and machine fabrication, architecture, engineering, construction and public safety.

Reclassification and Related Changes to Presentation
There hasCertain prior year amounts have been no changereclassified in our totalthe accompanying condensed consolidated financial condition or resultsstatements to conform to the current period presentation:
Commencing with the third quarter of 2019, depreciation and amortization expenses are being reported in the accompanying statements of operations previouslyto reflect departmental costs. Previously, those expenses were reported as a result of these changes in our verticals and reportable segments. The amountsseparate line item under operating expenses. Amounts related to our reporting segment informationdepreciation and amortization expenses for the three and six months ended June 30, 20182019 have been restatedreclassified throughout this Quarterly Report on Form 10-Q to reflect this reclassification of depreciation and amortization expenses and to conform to the changes in our reporting segments. Each of our reporting segments continues to employ consistent accounting policies.

We now report our activitiescurrent period presentation, as set forth in the following table;
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Selling and marketing expenses and general and administrative expenses are now being reported in the accompanying statements of operations together in one line as Selling, general and administrative. Previously, those expenses were reported as two separate line items under operating expenses. Amounts related to selling, general and administrative expenses for the three reportable segments:and six months ended June 30, 2019 have been reclassified throughout this Quarterly Report on Form 10-Q to reflect this reclassification of selling, general and administrative expenses and to conform to the current period presentation, as set forth in the following table;
Software maintenance revenue is now being reported in the accompanying statements of operations as a component of product sales. Previously, these revenues were reported in service sales. Amounts related to software maintenance revenue for the three and six months ended June 30, 2019 have been reclassified throughout this Quarterly Report on Form 10-Q to reflect this reclassification of software maintenance revenue and to conform to the current period presentation, as set forth in the following table; and
Software maintenance cost of sales is now being reported in the accompanying statements of operations as a component of product cost of sales. Previously, these cost of sales was reported in service cost of sales. Amounts related to software maintenance cost of sales for the three and six months ended June 30, 2019 have been reclassified throughout this Quarterly Report on Form 10-Q to reflect this reclassification of software maintenance cost of sales and to conform to the current period presentation, as set forth in the following table.

For the three months ended, June 30, 2019
As ReportedDepreciation and Amortization AdjustmentSelling, General and Administrative AdjustmentSoftware Maintenance and Other AdjustmentsAs Adjusted
Sales
Product$67,992  $—  $—  $3,053  $71,045  
Service25,499  —  —  (3,053) 22,446  
Total sales$93,491  $—  $—  $—  $93,491  
Cost of Sales
Product$29,037  $796  $—  $672  $30,505  
Service12,135  783  —  (672) 12,246  
Total cost of sales$41,172  $1,579  $—  $—  $42,751  
Operating Expenses
Selling, general and administrative$—  $1,459  $43,548  $—  $45,007  
Selling and marketing29,124  —  (29,124) —  —  
General and administrative14,424  —  (14,424) —  —  
Depreciation and amortization4,573  (4,573) —  —  —  
Research and development9,091  1,535  —  —  10,626  
Total operating expenses$57,212  $(1,579) $—  $—  $55,633  

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For the six months ended, June 30, 2019
As ReportedDepreciation and Amortization AdjustmentSelling, General and Administrative AdjustmentSoftware Maintenance and Other AdjustmentsAs Adjusted
Sales
Product$136,792  $—  $—  $5,830  $142,622  
Service50,316  —  —  (5,830) 44,486  
Total sales$187,108  $—  $—  $—  $187,108  
Cost of Sales
Product$55,165  $1,972  $—  $1,319  $58,456  
Service24,605  1,607  —  (1,319) 24,893  
Total cost of sales$79,770  $3,579  $—  $—  $83,349  
Operating Expenses
Selling, general and administrative$—  $2,502  $83,525  $—  $86,027  
Selling and marketing55,877  — ��(55,877) —  —  
General and administrative27,648  —  (27,648) —  —  
Depreciation and amortization9,322  (9,322) —  —  —  
Research and development19,026  3,241  —  —  22,267  
Total operating expenses$111,873  $(3,579) $—  $—  $108,294  

The 3D Manufacturing reporting segment contains solelyfollowing table summarizes total stock-based compensation expense for each of the line items on our 3D Manufacturing verticalcondensed consolidated statement of operations:
Three Months EndedSix Months Ended
June 30, 2020June 30, 2019June 30, 2020June 30, 2019
Cost of Sales
Product$41  $160  $195  $313  
Service52  108  169  188  
Total cost of sales$93  $268  $364  $501  
Operating Expenses
Selling, general and administrative$1,617  $2,172  $3,140  $4,306  
Research and development459  312  841  509  
Total operating expenses$2,076  $2,484  $3,981  $4,815  

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COVID-19 and provides both standardizedImpact On Our Business
Our business is significantly vulnerable to the economic effects of pandemics and customized solutionsother public health crises, including the ongoing novel coronavirus (“COVID-19”) outbreak that has surfaced in virtually every country of our global operating footprint. During the second quarter of 2020, we experienced a significant decline in the demand for 3D measurementour products and inspectionservices across all of our served markets as a result of the impact of the spread of COVID-19. Although COVID-19 has negatively impacted demand for our products and services overall, the global pandemic also has provided us with the opportunity to adapt to a virtual environment and to capitalize on our existing virtual sales demonstration infrastructure which we have had in place for several years. There has been an industrial or manufacturing environment. Applications include alignment, part inspection, dimensional analysis, first article inspection, incomingincrease in the attendance of our virtual training and in-process inspection, machine calibration, non-contact inspection, robot calibration, tool building and set-up, and assembly guidance.
The Construction BIM reporting segment contains solely our Construction BIM vertical and provides solutions for as-built data capturing and 3D visualization in buildingproduct information modeling applications, allowingseminars as our customers take advantage of the opportunity to remotely participate and to better understand the capabilities of our products and software offerings.
We continue to assess the ongoing impact of COVID-19 on our business results and remain committed to taking actions to address the health and safety of our employees and customers, as well as the negative effects from demand disruption and production impacts, including, but not limited to, the following:
Operating our business with a focus on our employee health and safety, which includes minimizing travel, remote work policies, maintaining employee distancing and enhanced sanitation of all of our facilities;
Monitoring of our liquidity, reduction of supply flows into our manufacturing facilities, disciplined inventory management, and scrutinization of our capital expenditures; and
Continuously reviewing our financial strategy to strengthen financial flexibility in these volatile financial markets.
We continue to maintain a strong capital structure with a cash balance of $173.7 million and no debt as of June 30, 2020. We believe that our liquidity position is adequate to meet our projected needs in the architecture, engineeringreasonably foreseeable future.
Future developments, such as the potential resurgence of COVID-19 in countries that have begun to recover from the early impact of the pandemic and construction marketsactions taken by governments in response to quicklyfuture resurgence, that are highly uncertain and accurately extract two-dimensional (“2D”) and 3D measurement points. Applications include as-built documentation, construction monitoring, surveying, asset and facility management, and heritage preservation.
The Emerging Verticals reporting segment includes our 3D Design, Public Safety Forensics, and Photonics verticals. Our 3D Design vertical provides advanced 3D solutions to capture and edit 3D shapes of products, people and/or environments for design purposes in product development, computer graphics and dental and medical applications. Our Public Safety Forensics vertical provides solutions to public safety officials and professionals to capture environmental or situational scenes in 2D and 3D for crime, crash and fire scene investigations and environmental safety evaluations. Our Photonics vertical develops and markets galvanometer-based laser measurement products and solutions.
All operating segments that do not meet the criteriaable to be reportable segments are aggregatedpredicted will determine the extent to which the COVID-19 outbreak continues to impact the Company’s results of operations and financial conditions. See Item 1A, Risk Factors, included in the Emerging Verticals reporting segment and have been combined basedPart II of this Quarterly Report on the aggregation criteria and quantitative thresholds in accordance with the provisionsForm 10-Q for an additional discussion of FASB ASC Topic 280. Our reporting segments have been determined in accordance with our internal management structure, which is based on operating activities. Each segment is responsible for its own product management, sales, strategy and profitability. See Note 15 – Segment Reporting for further information.risks related to COVID-19.
NOTE 2 – PRINCIPLES OF CONSOLIDATION
Our condensed consolidated financial statements include the accounts of FARO Technologies, Inc. and its subsidiaries, all of which are wholly-owned. All intercompany transactions and balances have been eliminated. The financial statements of our foreign subsidiaries are translated into U.S. dollars using exchange rates in effect at period-end for assets and liabilities and average exchange rates during each reporting period for results of operations. Adjustments resulting from financial statement translations are reflected as a separate component of accumulated other comprehensive loss. Foreign currency transaction gains and losses are included in net (loss) income.loss.
NOTE 3 – BASIS OF PRESENTATION
The accompanying unaudited condensed consolidated financial statements and notes thereto have been prepared in accordance with accounting principles generally accepted in the United States (“U.S. GAAP”) for interim financial information and with the instructions of Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. These condensed consolidated financial statements include all normal recurring accruals and adjustments considered necessary by management for a fair presentation in conformity with U.S. GAAP. Preparing financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ materially from those estimates. The condensed consolidated results of operations for the three and six months ended June 30, 20192020 are not necessarily indicative of results that may be expected for the year ending December 31, 20192020 or any future period.
The information included in this Quarterly Report on Form 10-Q, including the interim condensed consolidated financial statements and the accompanying notes, should be read in conjunction with the audited consolidated financial statements and related notes included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2018.2019. The accompanying December 31, 20182019 condensed consolidated balance sheet has been derived from those audited consolidated financial statements. As described in Note 1 – Description

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Table of Business, after the second quarter of 2018, we changed our reporting segment structure. Amounts related to our reporting segment information for the three and six months ended June 30, 2018 have been restated throughout this Quarterly Report on Form 10-Q to reflect the changes in our reporting segments.Contents


NOTE 4 – IMPACT OF RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS
Impact of Recently Issued Accounting Standards
In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes which amends and aims to simplify accounting disclosure requirements regarding a number of topics including: intraperiod tax allocation, accounting for deferred taxes when there are changes in consolidation of certain investments, tax basis step up in an acquisition and the application of effective rate changes during interim periods, amongst other improvements. This standard is effective for fiscal years beginning after December 15, 2020 and allows for early adoption. We are currently assessing the impact of this new standard on our condensed consolidated financial statements.
Impact of Recently Adopted Accounting Standards

In February 2016, the FASB issued Accounting Standards Update (“ASU”) No. 2016-02, Leases (Topic 842) (“ASU 2016-02”), which is intended to increase transparency and comparability among organizations by recognizing lease assets and lease liabilities on the balance sheet and disclosing key information about leasing arrangements to enable users of financial statements to assess the amount, timing and uncertainty of cash flows arising from leases. ASU No. 2018-11, Leases (Topic 842): Targeted Improvements, was issued by the FASB in July 2018 and allows for a cumulative-effect adjustment transition method of adoption. The new guidance is effective for fiscal years beginning after December 15, 2018 and interim periods within those years. We adopted ASU 2016-02 effective as of January 1, 2019 utilizing the cumulative-effect adjustment transition method of adoption, which resulted in the recognition on our condensed consolidated balance sheet as of June 30,March 31, 2019 of $18.1$18.9 million of right-of-use assets for operating leases, $19.1$19.9 million of lease liability for operating leases, $0.9 million of property and equipment, net for finance leases and $0.9 million of lease liability for finance leases under which we function as a lessee. We elected certain practical expedients available under the transition provisions to (i) allow aggregation of non-lease components with the related lease components when evaluating accounting treatment, (ii) apply the modified retrospective adoption method, utilizing the simplified transition option, which allows us to continue to apply the legacy guidance in FASB ASC Topic 840, including its disclosure requirements, in the comparative periods presented in the year of adoption, and (iii) use hindsight in determining the lease term (that is, when considering our options to extend or terminate the lease and to purchase the underlying asset) and in assessing impairment of our right-of-use assets. The adoption of ASU 2016-02 also required us to include any initial direct costs, which are incremental costs that would not have been incurred had the lease not been obtained, in the right-of-use assets. The recognition of these costs in connection with our adoption of this guidance did not have a material impact on our condensed consolidated financial statements.
ImpactIn June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Recently Issued Accounting StandardsCredit Losses on Financial Instruments (“ASU 2016-13”), which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost. ASU 2016-13, and subsequent related amendments to ASU 2016-13, replaced the existing incurred loss impairment model with an expected loss model that requires the use of forward-looking information to calculate credit loss estimates. It also eliminates the concept of other-than-temporary impairment and requires credit losses related to available-for-sale debt securities to be recorded through an allowance for credit losses rather than as a reduction in the amortized cost basis of the securities. These changes will result in earlier recognition of credit losses. We performed an analysis to identify the Company's financial instruments which would be impacted by the promulgated amendment and identified both our trade receivables and our U.S. Treasury Bill investments. We adopted ASU 2016-13 prospectively, effective January 1, 2020, by evaluating the qualitative and quantitative characteristics of our credit-based customer portfolio. We extend credit to a customer based on an evaluation of the customer’s financial condition and, generally, collateral is not required. Trade receivables are generally due within 30 to 90 days and accounts outstanding longer than the contractual payment terms are considered past due. As part of our analysis, we calculated an allowance for all trade receivables based on our review of historical trends and future expectations for the regions we sell within, current outstanding customer balances, and the length of time balances have been outstanding. We also evaluated an allowance for our U.S. Treasury Bill investments but as they were low risk and short-term, these allowances were approximated to be zero. The adoption of ASU 2016-13 did not have a material impact on our condensed consolidated financial statements.
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In January 2017, the FASB issued ASU No. 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment (“ASU 2017-04”), which is intended to simplify the subsequent measurement of goodwill by eliminating Step 2 from the goodwill impairment test. Under the current guidance, performance of Step 2 requires us to calculate the implied fair value of goodwill by following procedures that would be required to determine the fair value of assets acquired and liabilities assumed in a business combination. Under the new guidance, we will perform our goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An impairment charge will be recognized for the amount by which the carrying amount exceeds the reporting unit’s fair value up to the amount of the goodwill allocated to the reporting unit. The new guidance also eliminates the requirements for any reporting unit with a zero or negative carrying amount to perform Step 2 of the goodwill impairment test if it fails the qualitative assessment. As a result, all reporting units will be subject to the same impairment assessment. We will still have the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. We early adopted this guidance in fiscal 2019. The adoption of ASU 2017-04 becomes effective for annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019, with early adoption permitted for annual or any interim goodwill impairment tests after January 1, 2017. The amendments in this ASU will be applied on a prospective basis. Disclosure of the nature and reason for the change in accounting principle is required upon transition. This disclosure is required in the first annual period and in the interim period within the first annual period when we initially adopt the amendments in this ASU. We plan to adopt this guidance for our fiscal year ending December 31, 2020. We dodid not expect that the adoption of this guidance willdid not have a material impact on our condensed consolidated financial statements.

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”), which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost. ASU 2016-13, and subsequent related amendments to ASU 2016-13, replace the existing incurred loss impairment model with an expected loss model that requires the use of forward-looking information to calculate credit loss estimates. It also eliminates the concept of other-than-temporary impairment and requires credit losses related to available-for-sale debt securities to be recorded through an allowance for credit losses rather than as a reduction in the amortized cost basis of the securities. These changes will result in earlier recognition of credit losses. We will adopt ASU 2016-13 effective January 1, 2020. We are currently evaluating the effect of the adoption of ASU 2016-13, but we do not expect that the adoption of this guidance will have a material impact on our condensed consolidated financial statements.

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NOTE 5 – REVENUES
The following tables present our revenues by Salessales type as presented in our condensed consolidated statements of operations disaggregated by the timing of transfer of goods or services (in thousands, unaudited):

 For the Three Months Ended June 30,
 20202019
Product sales
Product transferred to customers at a point in time$39,209  $68,202  
Product transferred to customers over time3,050  2,843  
$42,259  $71,045  

 For the Six Months Ended June 30,
 20202019
Product sales
Product transferred to customers at a point in time$92,764  $137,176  
Product transferred to customers over time6,020  5,446  
$98,784  $142,622  

 For the Three Months Ended June 30,
 20202019
Service sales
Service transferred to customers at a point in time$6,649  $11,609  
Service transferred to customers over time11,656  10,837  
$18,305  $22,446  

 For the Six Months Ended June 30,
 20202019
Service sales
Service transferred to customers at a point in time$17,644  $23,290  
Service transferred to customers over time23,651  21,196  
$41,295  $44,486  

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  For the Three Months Ended June 30,
  2019 2018
Product sales    
Product transferred to customers at a point in time $67,992
 $75,720
Product transferred to customers over time 
 
  $67,992
 $75,720


  For the Six Months Ended June 30,
  2019 2018
Product sales    
Product transferred to customers at a point in time $136,792
 $146,301
Product transferred to customers over time 
 
  $136,792
 $146,301

  For the Three Months Ended June 30,
  2019 2018
Service sales    
Service transferred to customers at a point in time $12,581
 $9,907
Service transferred to customers over time 12,918
 12,617
  $25,499
 $22,524

  For the Six Months Ended June 30,
  2019 2018
Service sales    
Service transferred to customers at a point in time $24,435
 $19,359
Service transferred to customers over time 25,881
 25,418
  $50,316
 $44,777



The following table presents our revenues disaggregated by geography, based on the billing addresses of our customers (in thousands, unaudited):

  For the Three Months Ended June 30,
  2019 2018
Total sales to external customers    
United States $35,161
 $40,278
EMEA (1) 30,030
 29,601
Other APAC (1) 15,387
 15,799
China 8,961
 9,145
Other Americas (1) 3,952
 3,421
  $93,491
 $98,244

  For the Six Months Ended June 30,
  2019 2018
Total sales to external customers    
United States $71,008
 $77,580
EMEA (1) 61,130
 59,281
Other APAC (1) 30,429
 31,900
China 17,256
 15,633
Other Americas (1) 7,285
 6,684
  $187,108
 $191,078

 For the Three Months Ended June 30,
 20202019
Total sales to external customers
United States$24,445  $35,161  
EMEA (1)
16,720  30,030  
Other APAC (1)
10,582  15,387  
China7,485  8,961  
Other Americas (1)
1,332  3,952  
$60,564  $93,491  

 For the Six Months Ended June 30,
 20202019
Total sales to external customers
United States$57,536  $71,009  
EMEA (1)
40,410  61,130  
Other APAC (1)
26,069  30,429  
China12,233  17,256  
Other Americas (1)
3,831  7,284  
$140,079  $187,108  

(1) Regions represent Europe, the Middle East, and Africa (EMEA); Asia-Pacific, excluding China (Other APAC); and Canada, Mexico, and Brazil (Other Americas).

For revenue related to our measurement and imaging equipment and related software, we allocate the contract price to performance obligations based on our best estimate of the standalone selling price. We make this allocation estimate utilizing data from the sale of our applicable products and services to customers separately in similar circumstances, with the exception of software licenses. With respect to software licenses, we use the residual method for allocating the contract price to performance obligations. Revenue related to our measurement and imaging equipment and related software is generally recognized upon shipment from our facilities or when delivered to the customer location, as determined by the agreed upon shipping terms, at which time we are entitled to payment and title and control has passed to the customer. Software arrangements generally include short-term maintenance that is considered post-contract support (“PCS”), which is considered to be a separate performance obligation. We generally establish a standalone sales price for this PCS component based on our maintenance renewal rate. Maintenance renewals, when sold, are recognized on a straight-line basis over the term of the maintenance agreement.  Payments for products and services are collected within a short period of time following transfer of control or commencement of delivery of services, as applicable.
Further, customers frequently purchase extended warranties with the purchase of measurement equipment and related software. Warranties are considered a performance obligation when services are transferred to a customer over time, and, as such, we recognize revenue on a straight-line basis over the warranty term. Extended warranty sales primarily include contract periods that extend between one month and three years.
We capitalize commission expenses related to deliverables transferred to a customer over time and amortize such costs ratably over the term of the contract. As of June 30, 2019,2020, the deferred cost asset related to deferred commissions was approximately $2.9$3.0 million. For classification purposes, $2.0 million and $0.9$1.0 million are comprised within the Prepaid expenses and other current assets and Other long-term assets, respectively, on our condensed consolidated balance sheet as of June 30, 2019.2020. As of June 30, 2018,December 31, 2019, the deferred cost asset related to deferred commissions was approximately $2.5$3.1 million. For classification purposes, $1.8$2.1 million and $0.7$1.0 million were comprised within the Prepaid expenses and other current assets and Other long-term assets, respectively, on our condensed consolidated balance sheet as of June 30, 2018.December 31, 2019.

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The unearned service revenue liabilities reported on our condensed consolidated balance sheets reflect the contract liabilities to satisfy the remaining performance obligations for extended warranties and software maintenance. The current portion of unearned service revenues on our condensed consolidated balance sheets is what we expect to recognize to revenue within twelve months after the applicable balance sheet date relating to extended warranty and software maintenance contract liabilities. The Unearnedunearned service revenues - less current portion on our condensed consolidated balance sheets is what we expect to recognize to revenue extending beyond twelve months after the applicable balance sheet date relating to extended warranty and software maintenance contract liabilities. During the three and six months ended June 30, 2019,2020, we recognized $8.8$9.8 million and $19.7$22.0 million respectively, of service revenue that was deferred on our condensed consolidated balance sheet as of December 31, 2018.2019. During the three and six months ended June 30, 2018,2019, we recognized $7.2$8.8 million and $16.2$19.7 million respectively, of service revenue that was deferred on our consolidated balance sheet as of December 31, 2017.2018.
The nature of certain of our contracts gives rise to variable consideration, which may be constrained, primarily related to an allowance for sales returns and contracts with certain government customers. We are required to estimate the contract asset related to sales returns and record a corresponding adjustment to Cost of Sales. Our allowance for sales returns was approximately $0.1 million as of both June 30, 20192020 and June 30, 2018.2019.
Shipping and handling fees billed to customers in a sales transaction are recorded in Product Sales and shipping and handling costs incurred are recorded in Cost of Sales. We exclude from Sales any value-added sales and other taxes that we collect concurrently with revenue-producing activities.
NOTE 6 – STOCK-BASED COMPENSATION
Stock-based compensation expense reflects the fair value of stock-based awards measured at the grant date. For awards with only a service condition, we expense stock-based compensation using the straight-line method over the requisite service period for the entire award. For awards with both performance and service conditions, we expense the stock-based compensation on a straight-line basis over the requisite service period taking into account the probability that we will satisfy the performance condition.
We have two compensation plans that provide for the granting of stock options and other share-based awards to key employees and non-employee members of the Board of Directors (the “Board”). The 2009 Equity Incentive Plan (the “2009 Plan”) and the 2014 Equity Incentive Plan (the “2014 Plan”) provide for granting options, restricted stock, restricted stock units or stock appreciation rights to employees and non-employee directors. In May 2018, our shareholders approved an amendment to the 2014 Plan, which increased the number of shares available for issuance under the 2014 Plan by 1,000,000 shares. A maximum of 2,974,543 shares are available for issuance under the 2014 Plan, as amended, plus the number of shares (not to exceed 891,960) that were underlying awards outstanding under the 2004 Equity Incentive Plan (the “2004 Plan”) and the 2009 Plan as of May 29, 2014 that thereafter terminate or expire unexercised or are canceled, forfeited or lapse for any reason. No awards were outstanding under the 2004 Plan as of June 30, 2019, and no further grants will be made under the 2004 Plan or the 2009 Plan.
Upon election to the Board, each non-employee director receives an initial equity grant of shares of restricted common stock with a value equal to $100,000, calculated using the closing price of our common stock on the date of the non-employee director’s election to the Board. The initial restricted stock grant vests on the third anniversary of the grant date, subject to the non-employee director’s continued membership on the Board. Annually, the non-employee directors are granted restricted shares with a value equal to $100,000 on the first business day following the annual meeting of shareholders, calculated using the closing price of our common stock on that day. In addition, the independent Chairman of the Board is annually granted restricted shares with a value equal to $50,000, and the Lead Director, if one has been appointed, would be annually granted restricted shares with a value of $40,000, on the first business day following the annual meeting of shareholders, calculated using the closing price of our common stock on that day. The shares of restricted stock granted annually to our non-employee directors, our independent Chairman of the Board and, if applicable, our Lead Director vest on the day prior to the following year’s annual meeting date, subject to the non-employee director’s continued membership on the Board. We record compensation expense associated with our restricted stock grants on a straight-line basis over the vesting term. Also, beginning in October 2018, our non-employee directors may elect to have their annual cash retainers and annual equity retainers paid in the form of deferred stock units pursuant to the 2014 Plan and the 2018 Non-Employee Director Deferred Compensation Plan. Each deferred stock unit represents the right to receive one share of our common stock upon the non-employee director’s separation of service from the Company. We record compensation expense associated with our deferred stock units over the period of service.

Annually, upon approval by our Compensation Committee, we grant stock-based awards, which historically have been in the form of stock options and/or restricted stock units, to certain employees. We also grant stock-based awards, which historically have been in the form of stock options and/or restricted stock units, to certain new employees throughout the year. The fair value of these stock-based awards is determined by using (a) the current market price of our common stock on the grant date in the case of restricted stock units without a market condition, (b) the Monte Carlo Simulation valuation model in the case of performance-based restricted stock units with a market condition, or (c) the Black-Scholes option valuation model in the case of stock options.
Our annual grants in February 2019 and the stock-based awards granted to Michael D. Burger upon the commencement of his service as our President and Chief Executive Officer in June 2019 consisted of performance-based restricted stock units and time-based restricted stock units. Our annual grants in March 2018 consisted of time-based stock options and time-based restricted stock units. The number of stock options and/or restricted stock units granted was based on the employee’s individual objectives, performance against operational metrics assigned to the employee and overall contribution to the Company over the last year.
For the stock-based awards granted in February 2019 and June 2019, the time-based restricted stock units vest in three equal annual installments beginning one year after the grant date. The performance-based restricted stock unit awards vest at the end of the three-year performance period if the applicable performance measure is achieved. The related stock-based compensation expense will be recognized over the requisite service period, taking into account the probability that we will satisfy the performance measure. The performance-based restricted stock units granted in 2019 will be earned and will vest based upon our total shareholder return (“TSR”) relative to the TSR attained by companies within our defined benchmark group, the Russell 2000 Growth Index. Due to the TSR presence in these performance-based restricted stock units, the fair value of these awards was determined using the Monte Carlo Simulation valuation model. We expense these market condition awards over the three-year vesting period regardless of the value the award recipients ultimately receive.
For 2018 grants, stock options vest in three equal annual installments beginning one year after the grant date and time-based restricted stock unit awards vest in full on the three-year anniversary of the grant date. The fair value of these stock-based awards is determined by using (a) the Black-Scholes option valuation model in the case of stock options or (b) the current market price of our common stock on the grant date in the case of restricted stock units.
The Black-Scholes option and Monte Carlo Simulation valuation models incorporate assumptions as to stock price volatility, the expected life of options or awards, a risk-free interest rate and dividend yield. The weighted-average grant-date fair value of the performance-based restricted stock units that were granted during the six months ended June 30, 2019 and valued using the Monte Carlo Simulation valuation model was $66.16. No performance-based restricted stock units were granted during the six months ended June 30, 2018. For performance-based restricted stock units granted during the six months ended June 30, 2019 valued using the Monte Carlo Simulation valuation model, we used the following assumptions:
Six Months Ended
June 30,
2019
Risk-free interest rate1.8% - 2.48%
Expected dividend yield%
Expected volatility45.0%
Weighted-average expected volatility45.0%


The weighted-average grant-date fair value of the stock options that were granted during the six months ended June 30, 2018 and valued using the Black-Scholes option valuation model was $23.43 per option. No stock options were granted during the six months ended June 30, 2019. For stock options granted during the six months ended June 30, 2018 valued using the Black-Scholes option valuation model, we used the following assumptions:
Six Months Ended
June 30,
2018
Risk-free interest rate2.65%
Expected dividend yield%
Expected term of option4 years
Expected volatility45.0%
Weighted-average expected volatility45.0%


Historical information was the primary basis for the selection of the expected dividend yield, expected volatility and the expected lives of the options. The risk-free interest rate was based on the yields of U.S. zero coupon issues and U.S. Treasury issues, with a term approximating the expected life of the option being valued.
A summary of stock option activity and weighted-average exercise prices during the six months ended June 30, 2019 follows:
 Options 
Weighted-
Average
Exercise Price
 
Weighted-Average
Remaining
Contractual Term
(Years)
 Aggregate Intrinsic
Value as of
June 30, 2019
Outstanding at January 1, 2019792,943
 $47.59
    
Granted
 
    
Forfeited or expired(69,670) 54.47
    
Exercised(21,118) 34.76
    
Outstanding at June 30, 2019702,155
 $47.54
 4.0 $6,116
Options exercisable at June 30, 2019612,544
 $47.28
 2.7 $5,396

The total intrinsic value of stock options exercised during the three months ended June 30, 2019 and June 30, 2018 was $0.2 million and less than $0.1 million, respectively. The total intrinsic value of stock options exercised during the six months ended June 30, 2019 and June 30, 2018 was $0.3 million and $2.7 million, respectively. The fair value of stock options vested during the three months ended June 30, 2019 and June 30, 2018 was $1.6 million and less than $0.1 million, respectively. The fair value of stock options vested during the six months ended June 30, 2019 and June 30, 2018 was $4.3 million and $3.1 million, respectively.
The following table summarizes the restricted stock and restricted stock unit activity and weighted average grant-date fair values for the six months ended June 30, 2019:
 Shares 
Weighted-Average
Grant Date
Fair Value
Non-vested at January 1, 2019311,000
 $42.66
Granted240,539
 48.97
Forfeited(21,574) 47.55
Vested(108,413) 36.47
Non-vested at June 30, 2019421,552
 $47.60

We recorded total stock-based compensation expense of $2.7 million and $1.8 million for the three months ended June 30, 2019 and June 30, 2018, respectively, and $5.3 million and $3.4 million for the six months ended June 30, 2019 and June 30, 2018, respectively.
As of June 30, 2019, there was $15.1 million of total unrecognized stock-based compensation expense related to non-vested stock-based compensation arrangements. The expense is expected to be recognized over a weighted average period of 2.2 years.
NOTE 76 – SHORT-TERM INVESTMENTS
Short-termWe carried no short-term investments at June 30, 2020. Short-term investments at December 31, 2019 were composed of U.S. Treasury Bills totaling $24.8 million, consisting of $8.9 million maturingthat matured on SeptemberMarch 12, 20192020 and $15.9 million maturing on December 12, 2019. The interest rates on the U.S. Treasury Bills held on June 30, 2019 that are maturing on September 12, 2019 and December 12, 2019 were 2.3% and 1.9%, respectively. Short-term investments at December 31, 2018 were composed of U.S. Treasury Bills totaling $24.8 million, consisting of $9.0 million, $10.9 million, and $4.9 million that matured on March 14, 2019, June 6, 2019, and June 20, 2019, respectively.11, 2020. The interest rates on the U.S. Treasury Bills held on December 31, 20182019 that matured on March 14, 2019, June 6, 2019,12, 2020 and June 20, 201911, 2020 were 2.2%, 2.4%1.8%, and 2.3%1.4%, respectively. The investments are classified as held-to-maturity and recorded at cost plus accrued interest, which approximates fair value. We do not intend to sell these investments, and it is not more likely than not that we will be required to sell the investments before we recover their amortized cost bases.

NOTE 87 – ACCOUNTS RECEIVABLE
Accounts receivable consist of the following:
As of As of
June 30, 2020
As of As of
December 31, 2019
Accounts receivable$52,151  $79,611  
Allowance for credit losses(4,038) (3,449) 
Total$48,113  $76,162  
 As of
June 30, 2019
 As of
December 31, 2018
Accounts receivable$76,162
 $90,675
Allowance for doubtful accounts(1,732) (1,748)
Total$74,430
 $88,927

Activity related to the allowance for credit losses was as follows:
Six Months Ended June 30, 2020
Beginning balance of the allowance for credit losses$(3,449)
Current period provision for expected credit losses(1,237)
Recoveries of amounts previously written off648 
Ending balance of the allowance for credit losses$(4,038)

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NOTE 98 – INVENTORIES
Inventories are stated at the lower of cost or net realizable value using the first-in first-out (FIFO)("FIFO") method. We have three principal categories of inventory: 1) manufactured product to be sold; 2) sales demonstration inventory - completed product used to support our sales force for demonstrations and held for sale; and 3) service inventory - completed product and parts used to support our service department and held for sale. Shipping and handling costs are classified as a component of costCost of salesSales in our condensed consolidated statements of operations. Sales demonstration inventory is held by our sales representatives for up to three years, at which time it would be refurbished and transferred to finished goods as used equipment, stated at the lower of cost or net realizable value. We expect these refurbished units to remain in finished goods inventory and sold within 12 months at prices that produce reduced gross margins. Service inventory is used to provide a temporary replacement product to a customer covered by a premium warranty when the customer’s unit requires service or repair and as training equipment. Service inventory is available for sale; however, management does not expect service inventory to be sold within 12 months and, as such, classifies this inventory as a long-term asset. Service inventory that we utilize for training or repairs and which we deem as no longer available for sale is transferred to fixed assets at the lower of cost or net realizable value and depreciated over its remaining life, typically three years.
Inventories consist of the following: 
As of June 30, 2020As of December 31, 2019
Raw materials$33,151  $36,956  
Finished goods20,274  21,598  
Inventories, net$53,425  $58,554  
Service and sales demonstration inventory, net$34,130  $33,349  
 As of
June 30, 2019
 As of
December 31, 2018
Raw materials$37,809
 $39,859
Finished goods34,161
 25,585
Inventories, net$71,970
 $65,444
    
Service and sales demonstration inventory, net$39,416
 $39,563


NOTE 109EARNINGS (LOSS)LOSS PER SHARE
Basic earnings (loss)loss per share is computed by dividing net incomeloss by the weighted average number of shares outstanding. Diluted earnings (loss)loss per share is computed by also considering the impact of potential common stock on both net incomeloss and the weighted average number of shares outstanding. Our potential common stock consists of employee stock options, restricted stock units and performance-based awards. Our potential common stock is included in the diluted earnings per share calculation when adding such potential common stock would not be anti-dilutive. Performance-based awards are included in the computation of diluted earnings per share only to the extent that the underlying performance conditions (and any applicable market condition) (i) are satisfied as of the end of the reporting period or (ii) would be considered satisfied if the end of the reporting period were the end of the related contingency period and the result would be dilutive under the treasury stock method. When we report a net loss for the period presented, the calculation of diluted net loss per share excludes our potential common stock, as the effect would be anti-dilutive.
For the three and six months ended June 30, 2019,2020, there were approximately 702,202767,458 shares issuable upon the exercise of options and the contingent vesting of performance-based restricted stock units that were excluded from the dilutive calculations, as they were anti-dilutive. For the three and six months ended June 30, 2018,2019, there were approximately 565,398702,202 shares issuable upon the exercise of options that were excluded from the dilutive calculations, as they were anti-dilutive.

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A reconciliation of the number of common shares used in the calculation of basic and diluted earnings (loss)loss per share (“EPS”) is presented below:
 Three Months Ended
 June 30, 2020June 30, 2019
SharesPer-Share
Amount
SharesPer-Share
Amount
Basic loss per share17,747,739  $(0.50) 17,333,996  $(0.37) 
Effect of dilutive securities—  —  —  —  
Diluted loss per share17,747,739  $(0.50) 17,333,996  $(0.37) 
 Six Months Ended
 June 30, 2020June 30, 2019
 SharesPer-Share
Amount
SharesPer-Share
Amount
Basic loss per share17,710,014  $(1.34) 17,323,479  $(0.36) 
Effect of dilutive securities—  —  —  —  
Diluted loss per share17,710,014  $(1.34) 17,323,479  $(0.36) 
 Three Months Ended
 June 30, 2019 June 30, 2018
 Shares 
Per-Share
Amount
 Shares 
Per-Share
Amount
Basic (loss) earnings per share17,333,996
 $(0.37) 16,966,928
 $0.07
Effect of dilutive securities
 
 297,714
 
Diluted (loss) earnings per share17,333,996
 $(0.37) 17,264,642
 $0.07

 Six Months Ended
 June 30, 2019
June 30, 2018
 Shares
Per-Share
Amount

Shares
Per-Share
Amount
Basic (loss) earnings per share17,323,479

$(0.36)
16,902,390

$0.10
Effect of dilutive securities



307,664


Diluted (loss) earnings per share17,323,479

$(0.36)
17,210,054

$0.10




NOTE 1110 – ACCRUED LIABILITIES
Accrued liabilities consist of the following:

As of
June 30, 2019
 As of
December 31, 2018
As of June 30, 2020As of December 31, 2019
Accrued compensation and benefits$15,094
 $17,745
Accrued compensation and benefits$12,501  $15,366  
Accrued restructuring costsAccrued restructuring costs7,072  —  
Accrued warranties2,444
 2,571
Accrued warranties1,622  2,090  
Professional and legal fees2,335
 2,154
Professional and legal fees2,220  1,793  
Taxes other than income2,803
 3,550
Taxes other than income2,765  4,077  
General services administration contract contingent liability (see Note 16)11,594
 5,267
General services administration contract contingent liability (see Note 13)General services administration contract contingent liability (see Note 13)12,891  11,886  
Other accrued liabilities3,595
 5,040
Other accrued liabilities3,904  2,860  
$37,865
 $36,327
$42,975  $38,072  

Activity related to accrued warranties was as follows:
 Six Months Ended
 June 30, 2019 June 30, 2018
Balance, beginning of period$2,571
 $2,628
Provision for warranty expense1,855
 1,980
Fulfillment of warranty obligations(1,982) (2,046)
Balance, end of period$2,444
 $2,562


 Six Months Ended
 June 30, 2020June 30, 2019
Balance, beginning of period$2,090  $2,571  
Provision for warranty expense1,174  1,855  
Fulfillment of warranty obligations(1,642) (1,982) 
Balance, end of period$1,622  $2,444  


NOTE 12 – INCOME TAXES
18
For the three and six months ended June 30, 2019, we recorded an income tax benefit

Table of $0.4 million and $0.3 million, respectively, compared with income tax expense of $0.3 million and $0.4 million for the three and six months ended June 30, 2018, respectively. Our effective tax rate was (6.1%) for the three months ended June 30, 2019 compared with 19.9% in the prior year period. Our effective tax rate was (4.0%) for the six months ended June 30, 2019 compared with 20.5% in the prior year period. The change in our income tax (benefit) expense was primarily due to a pretax loss during the three and six months ended June 30, 2019 compared to pretax income in the same periods of 2018, partially offset by a $0.9 million increase in our reserve for uncertain tax positions recorded during the three months ended June 30, 2019 due to a change in our judgment on the recognition of a tax position during the quarter.Contents

Our quarterly estimate of our annual effective tax rate, and our quarterly provision for income tax (benefit) expense, are subject to significant variation due to numerous factors, including variability in accurately predicting our pretax and taxable income or loss and the mix of jurisdictions to which they relate, as well as the amount of pretax income or loss recognized during the quarter.
NOTE 1311 – FAIR VALUE MEASUREMENTS
Our financial instruments include cash and cash equivalents, short-term investments, accounts receivable, customer deposits, accounts payable and accrued liabilities. The carrying amounts of such financial instruments approximate their fair value due to the short-term nature of these instruments.
Liabilities measured at fair value on a recurring basis are categorized in the tables below based upon the lowest level of significant input to the valuations:

 As of June 30, 2019
 Level 1 Level 2 Level 3
Liabilities:     
Contingent consideration (1)$
 $
 $4,879
Total$
 $
 $4,879
 
As of December 31, 2018
 Level 1 Level 2 Level 3
Liabilities:     
Contingent consideration (1)$
 $
 $5,531
Total$
 $
 $5,531

(1)Contingent consideration liability represents arrangements to pay the former owners of certain companies we acquired based on the former owners attaining future product release milestones. We use a probability-weighted discounted cash flow model to estimate the fair value of contingent consideration liabilities. These probability weightings are developed internally and assessed on a quarterly basis. As of June 30, 2019, $2.8 million of these arrangements are reported in Accrued liabilities and $2.1 million are reported in Other long-term liabilities in our condensed consolidated balance sheet. 2020
Level 1Level 2Level 3
Liabilities:
Contingent consideration (1)
$— $— $733 
Total$— $— $733 
As of December 31, 2018, $3.4 million of these arrangements were reported in Accrued liabilities and $2.1 million were reported in Other long-term liabilities in our condensed consolidated balance sheet. The remaining undiscounted maximum payment under these arrangements was $5.2 million as of June 30, 2019. The change in the fair value of the contingent2019
Level 1Level 2Level 3
Liabilities:
Contingent consideration from December 31, 2018 to June 30, 2019 was primarily related to our payment of $0.3 million as part of these arrangements during the six months ended June 30, 2019, as well as changes in our estimates regarding the probability that the former owners will attain certain product release milestones.(1)
$— $— $733 
Total$— $— $733 

NOTE 14 – VARIABLE INTEREST ENTITY
A variable interest entity (“VIE”) is an entity that has one(1)Contingent consideration liability represents arrangements to pay the former owners of three characteristics: (1) it is controlled by someone other than its shareowners or partners, (2) its shareowners or partners are not economically exposed tocertain companies we acquired based on the entity’s earnings (for example, they are protected against losses), or (3) it lacks sufficient equity to permit the entity to finance its activities without additional subordinated financial support from other parties.
On April 27, 2018, we invested $1.8 million in present4D GmbH (“present4D”), a software solutions provider for professional virtual reality presentations and training environments, in the form of an equity capital contribution. This initial contribution represented a minority investment in present4D. This investment’s business purpose is to coordinate the design and development of modules supporting compatibility with virtual reality for our existing software offerings.
As of our April 27, 2018 investment date, present4D was thinly capitalized and lacked sufficient equity to finance its activities without additional subordinated financial supportformer owners attaining future product release milestones and is classified asreported in current accrued liabilities. We use a VIE. We do not have power over decisions that significantly affect present4D’s economic performanceprobability-weighted discounted cash flow model to estimate the fair value of contingent consideration liabilities. These probability weightings are developed internally and do not represent its primary beneficiary. After April 27, 2020, present4D may request additional equity financing up to $1.8assessed on a quarterly basis. The remaining undiscounted maximum payment under these arrangements was $1.2 million from us in exchange for additional share capital, which additional equity financing would be at our discretion. We have not provided support to present4D during 2018 or the three or six months ended June 30, 2019 outside of our initial investment of $1.8 million. However, we may provide future support in the form of loans or other credit extended to present4D or additional share capital purchases. Our 16.5% portion of present4D’s net loss for each of the three and six month periods ended June 30, 2019 was less than $0.1 million. Present4D is currently accounted for using the equity method of accounting. Our equity in the net loss from this equity-method investment is recorded as loss with a corresponding decrease in the investment.
During the three months ended June 30, 2019, we determined it is more likely than not that we will not recover our cost basis in present4D and recorded an impairment charge of $1.5 million, which is included in Other expense, net. Our investment in this unconsolidated VIE at June 30, 2019 was $0.2 million and at December 31, 2018 was $1.7 million and is included in Other long-term assets in our condensed consolidated balance sheets as of June 30, 2019 and December 31, 2018.2020.
NOTE 1512SEGMENT REPORTINGRESTRUCTURING
We have three reportable segments: 3D Manufacturing, Construction BIM,In the first quarter of 2020, our Board of Directors approved a global restructuring plan (the “Restructuring Plan”), which is intended to support our strategic plan in an effort to improve operating performance and Emerging Verticals. These segmentsensure that we are basedappropriately structured and resourced to deliver increased and sustainable value to our shareholders and customers. Key activities under the Restructuring Plan include a continued focus on efficiency and cost-saving efforts, which includes decreasing total headcount by approximately 500 employees upon the vertical markets that we currently serve. Businesscompletion of the Restructuring Plan.
These activities that do not meet the criteriaare expected to be reportable segments are aggregatedsubstantially completed by the end of 2021. Pre-tax charges of approximately $49 million were recorded in the Emerging Verticals segment.fourth quarter of 2019 in connection with the implementation of our new strategic plan and included the following:
We develop, manufacture, market, support$21.2 million impairment of goodwill;
$12.8 million charge, increasing our reserve for excess and sell CAD-based quality assurance products integratedobsolete inventory;
$10.5 million impairment of intangible assets associated with CAD-based inspectionrecent acquisitions;
$1.4 million impairment of intangible assets related to capitalized patents;
$3.4 million impairment of other assets and statistical process control softwareother charges.
In connection with the Restructuring Plan, we recorded a pre-tax charge of approximately $13.7 million during the first quarter 2020 and $0.6 million during the second quarter primarily consisting of severance and related benefits, professional fees and other related charges and costs related to the disposal of our Photonics business and 3D documentation systemsDesign related assets. We received $0.6 million in eachcash payments for the disposal of these reportable segments. These activities represent more than 99%our Photonics business and 3D Design related assets in the current quarter. We estimate total additional pre-tax charges of consolidated sales.$12 million to $22 million for the remainder of fiscal year 2020.
Our Chief Operating Decision Maker (CODM), our Chief Executive Officer, evaluates segment performance and allocates resources based upon profitable growth. We use segment profitAt this time, we are continuing to evaluate the performancefuture key activities by which these additional charges will originate. Actual results, including the costs of the Restructuring Plan, may differ materially from our reportable segments. Segment profit is calculated as gross profit, netexpectations, resulting in our inability to realize the expected benefits of sellingthe Restructuring Plan and marketing expenses,our new strategic plan and negatively impacting our ability to execute our future plans and strategies, which could have a material adverse effect on our business, financial condition and results of operations.
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In connection with the Restructuring Plan, we paid $0.9 million during the first quarter 2020 and $4.5 million during the second quarter of 2020 primarily consisting of severance and related benefits. We expect an additional $11 million to $15 million of cash payments to be made for the reporting segment. Our definitionremainder of segment profit may not be comparablefiscal year 2020 related to similarly titled measures reported by other companies.the Restructuring Plan. Activity related to the accrued restructuring charge and cash payments during the first half of 2020 was as follows:
Our segment structure presented below represents a change from the prior year as further described in Note 1 – Description of Business. The amounts for the three and six months ended June 30, 2018 have been restated to reflect the change in our reporting segments. Each of our reporting segments continues to employ consistent accounting policies.
Severance and other benefitsProfessional fees and other related chargesTotal
Balance at February 14, 2020$—  $—  $—  
Additions charged to expense12,400  1,574  13,974  
Cash payments(5,379) (1,523) (6,902) 
Balance at June 30, 20207,021  51  7,072  
The following tables present information about our reportable segments, including a reconciliation of segment profit to income from operations included in the condensed consolidated statements of operations for the three and six months ended June 30, 2019 and 2018:
  3D Manufacturing Construction BIM Emerging Verticals Total
Three Months Ended June 30, 2019        
         
Total sales $59,002
 $24,161
 $10,328
 $93,491
Segment profit (loss) $17,819
 $6,574
 $(1,198) $23,195
General and administrative       14,424
Depreciation and amortization       4,573
Research and development       9,091
Loss from operations       $(4,893)

  3D Manufacturing Construction BIM Emerging Verticals Total
Three Months Ended June 30, 2018        
         
Total sales $63,989
 $23,567
 $10,688
 $98,244
Segment profit $20,898
 $5,865
 $844
 $27,607
General and administrative       11,320
Depreciation and amortization       4,377
Research and development       9,983
Income from operations       $1,927

  3D Manufacturing Construction BIM Emerging Verticals Total
Six Months Ended June 30, 2019        
         
Total sales $115,569

$49,600

$21,939

$187,108
Segment profit (loss) $36,989

$15,000

$(528)
$51,461
General and administrative       27,648
Depreciation and amortization       9,322
Research and development       19,026
Loss from operations       $(4,535)

  3D Manufacturing Construction BIM Emerging Verticals Total
Six Months Ended June 30, 2018        
         
Total sales $124,646

$46,249

$20,183

$191,078
Segment profit $39,322

$12,316

$1,484

$53,122
General and administrative       22,393
Depreciation and amortization       8,720
Research and development       19,389
Income from operations       $2,620



NOTE 1613 – COMMITMENTS AND CONTINGENCIES
Purchase Commitments — We enter into purchase commitments for products and services in the ordinary course of business. These purchases generally cover production requirements for 60 to 120 days as well as materials necessary to service customer units through the product lifecycle and for warranty commitments. As of June 30, 2019,2020, we had approximately $49.1$48.1 million in purchase commitments that are expected to be delivered within the next 12 months.
Legal Proceedings — We are not involved in any legal proceedings, including routine litigation arising in the normal course of business, that we believe will have a material adverse effect on our business, financial condition or results of operations.
U.S. Government Contracting Matter — We have sold our products and related services to the U.S. Government (the “Government”) under General Services Administration (“GSA”) Federal Supply Schedule contracts (the “GSA Contracts”) since 2002 and are currently selling our products and related services to the Government under two such GSA Contracts. Each GSA Contract is subject to extensive legal and regulatory requirements and includes, among other provisions, a price reduction clause (the “Price Reduction Clause”), which generally requires us to reduce the prices billed to the Government under the GSA Contracts to correspond to the lowest prices billed to certain benchmark customers.
Late in the fourth quarter of 2018, during an internal review we preliminarily determined that certain of our pricing practices may have resulted in the Government being overcharged under the Price Reduction Clauses of the GSA Contracts (the “GSA Matter”). As a result, we have begunperformed remediation efforts, including but not limited to, the identification of additional controls and procedures to ensure future compliance with the pricing and other requirements of the GSA Contracts. We also retained outside legal counsel and forensic accountants to assist with these efforts and to conduct a comprehensive review of our pricing and other practices under the GSA Contracts (the “Review”). On February 14, 2019, we reported the GSA Matter to the GSA and its Office of Inspector General.
As a result of the GSA Matter, for the fourth quarter 2018, we reduced our total sales by a $4.8 million estimated cumulative sales adjustment, representative of the last six years of estimated overcharges to the Government under the GSA Contracts. In addition, for the fourth quarter of 2018, we recorded $0.5 million of imputed interest related to the estimated cumulative sales adjustment, which increased Interest expense, net and resulted in an estimated total liability of $5.3 million for the GSA Matter. This adjustment was based on our preliminary review as of February 20, 2019, the date of our Annual Report on Form 10-K for the year ended December 31, 2018. In addition, in first quarter 2019, we recorded an additional $0.1 million of imputed interest related to the estimated cumulative sales adjustment.
On July 15, 2019, we submitted a report to the GSA and its Office of Inspector General setting forth the findings of the Review conducted by our outside legal counsel and forensic accountants. Based on the results of the Review, we reduced our total sales for second quarter 2019 by an incremental $5.8 million sales adjustment, reflecting an estimated aggregate overcharge of $10.6 million under the GSA Contracts for the period from July 2011 to March 2019. In addition, we recorded an incremental $0.4$0.7 million of imputed interest related to the estimated cumulative sales adjustment infor the second quarterremainder of 2019, which increased Interest expense, net and resulted in a $6.2$6.5 million total incremental increase in the estimated total liability for the GSA Matter.
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In January 2020, we received requests for additional information from the GSA and its Office of Inspector General to which we corresponded through June 2020. As a result of this continuing investigation, we reduced our total sales for the second quarter 2020 by an incremental $0.6 million sales adjustment, reflecting an estimated aggregate overcharge of $11.2 million under the GSA Contracts for the period from July 2011 to June 2020. We are working with the GSA in responding to any additional inquiries arising from the investigation. We recorded an incremental $0.2 million of imputed interest related to the estimated cumulative sales adjustment for the second quarter of 2020. As of the date of the filing of this Quarterly Report on Form 10-Q, we have recorded an aggregate estimated total liability for the GSA Matter of $11.6$12.9 million.
While we have reported this matter and submitted the findings of the Review to the GSA, the Government may conduct its own investigation or review (including an audit). We intend to cooperate fully with this and any other Government inquiry.inquiries. The Government’s review of, or investigation into, this matter could result in civil and criminal penalties, administrative sanctions, and contract remedies being imposed on us, including but not limited to, termination of the GSA Contracts, repayments of amounts already received under the GSA Contracts, forfeiture of profits, damages, suspension of payments, fines, and suspension or debarment from doing business with the Government and possibly U.S. state and local governments. We may also be subject to litigation and recovery under the federal False Claims Act and possibly similar state laws, which could include claims for treble damages, penalties, fees and costs. As a result, we cannot reasonably predict the outcome of the Government’s review of, or investigation into, this matter at this time or the resulting future financial impact on us. Any of these outcomes could have a material adverse effect on our reputation, our sales, results of operations, cash flows and financial condition, and the trading price of our common stock. In addition, we have incurred, and will continue to incur, legal and related costs in connection with the Review and the Government’s response to this matter.

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NOTE 1714 – LEASES
We have operating and finance leases for manufacturing facilities, corporate offices, research and development facilities, sales and training facilities, vehicles, and certain equipment under which we assume the role of lessee. We do not lease assets as a lessor. Our leases have remaining lease terms of less than one year to approximately seven years, some of which include options to extend the leases for up to eight years, and some of which include options to terminate the leases within three months. We currently do not subleaseparticipate in any of our leased assets.material subleasing activity.
We determine if an arrangement is a lease at inception. Operating leases are included in Operating lease right-of-use (“ROU”) asset, Lease liability, and Lease liability - less current portion in our condensed consolidated balance sheets. Finance leases are included in Property and equipment, net, Lease liability, and Lease liability - less current portion in our condensed consolidated balance sheets.
ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and lease liabilities are recognized on the commencement date of the lease based on the present value of lease payments over the lease term. Variable lease payments that depend on an index or rate include the variable portion when calculating ROU assets and lease liabilities. Variable lease payments that do not depend on an index or rate are expensed as incurred. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available on the commencement date of the lease to determine the present value of lease payments. We use the implicit rate when readily determinable. The operating lease ROU assets also include any lease payments made and lease incentives. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option at the time the lease is commenced. Lease expense for lease payments is recognized on a straight-line basis over the lease term.
While we have lease agreements with lease and non-lease components, we account for the lease and non-lease components as a single lease component.
The components of lease expense were as follows:
 Three Months Ended
June 30, 2020
Three Months Ended
June 30, 2019
Six Months Ended
June 30, 2020
Six Months Ended
June 30, 2019
Operating lease cost$2,006  $2,029  $4,061  $3,997  
Finance lease cost:
Amortization of ROU assets$78  $98  $160  $190  
Interest on lease liabilities$ $12  $17  $24  
Total finance lease cost$86  $110  $177  $214  
 Three Months Ended
June 30, 2019

Six Months Ended
June 30, 2019
Operating lease cost$2,029
 $3,997
    
Finance lease cost:   
Amortization of ROU assets$98
 $190
Interest on lease liabilities$12
 $24
Total finance lease cost$110
 $214


We recognize lease payments made for short-term leases where terms are 12 months or less as the payments are incurred. Our short-term lease cost for the three months ended June 30, 2020 and June 30, 2019 were both less than $0.1 million. Our short-term lease cost for the six months ended June 30, 2020 and June 30, 2019 was less than $0.1 million and $0.1 million, respectively.

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Supplemental balance sheet information related to leases was as follows:

As ofAs of
June 30, 2020December 31, 2019
Operating leases:
Operating lease right-of-use asset$14,684  $18,418  
Current operating lease liability$4,591  $6,349  
Operating lease liability - less current portion11,422  13,272  
     Total operating lease liability$16,013  $19,621  
Finance leases:
Property and equipment, at cost$1,786  $1,870  
Accumulated depreciation(1,301) (1,150) 
     Property and equipment, net$485  $720  
Current finance lease liability$313  $325  
Finance lease liability - less current portion229  426  
     Total finance lease liability$542  $751  
Weighted Average Remaining Lease Term (in years):
     Operating leases4.414.48
     Finance leases2.122.48
Weighted Average Discount Rate:
     Operating leases5.31 %5.10 %
     Finance leases5.06 %5.09 %
 As of

June 30, 2019
Operating leases:
Operating lease right-of-use asset$18,068


Current operating lease liability$6,168
Operating lease liability - less current portion12,921
     Total operating lease liability$19,089


Finance leases:
Property and equipment, at cost$1,842
Accumulated depreciation(980)
     Property and equipment, net$862


Current finance lease liability$326
Finance lease liability - less current portion562
     Total finance lease liability$888
  
Weighted Average Remaining Lease Term (in years): 
     Operating leases4.69
     Finance leases2.84
  
Weighted Average Discount Rate: 
     Operating leases5.22%
     Finance leases5.06%


Supplemental cash flow information related to leases was as follows:

Six Months Ended
June 30, 2020
Six Months Ended
June 30, 2019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$4,141  $4,110  
Operating cash flows from finance leases$17  $24  
Financing cash flows from finance leases$160  $187  
ROU assets obtained in exchange for lease obligations:
Operating leases$424  $5,916  
 Three Months Ended
June 30, 2019

Six Months Ended
June 30, 2019
Cash paid for amounts included in the measurement of lease liabilities:   
Operating cash flows from operating leases$2,081
 $4,110
Operating cash flows from finance leases$12
 $24
Financing cash flows from finance leases$97
 $187
    
ROU assets obtained in exchange for lease obligations:   
Operating leases$516
 $5,916
Finance leases$
 $









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Maturities of lease liabilities are as follows:
Year Ending December 31,Operating leasesFinance leases
2020 (excluding the first 6 months)$3,354  $168  
20214,203  300  
20223,269  82  
20232,886  38  
20242,699  12  
Thereafter2,354  —  
Total lease payments$18,765  $600  
Less imputed interest(2,752) (58) 
Total$16,013  $542  
Year Ending December 31,Operating leases Finance leases
2019 (excluding the first 6 months)$3,534
 $188
20205,978
 346
20212,970
 305
20222,426
 88
20232,337
 25
Thereafter4,600
 
Total lease payments$21,845
 $952
Less imputed interest(2,756) (64)
Total$19,089
 $888




NOTE 18 – BUSINESS COMBINATIONS

On March 9, 2018, we acquired all of the outstanding shares of Laser Control Systems, a laser component technology business located in Bedfordshire, United Kingdom, which specializes in the design and manufacture of advanced digital scan heads and laser software, for a purchase price of $1.7 million. An additional $0.7 million in contingent consideration may be earned by the former owners if certain milestones are met. This acquisition supports our Photonics vertical and our long-term strategy to expand our presence and product portfolio in Photonics applications. The results of Laser Control Systems’ operations as of and after the date of acquisition have been included in our condensed consolidated financial statements as of June 30, 2019 and December 31, 2018, and for the three and six months ended June 30, 2019 and June 30, 2018.

On March 16, 2018, we acquired all of the outstanding shares of Photocore AG, a vision-based 3D measurement application and software developer in Zurich, Switzerland, for a total purchase price of $2.4 million. This acquisition supports our Construction BIM vertical and our long-term strategy to improve our existing software offerings with innovative technology in photogrammetry. The results of PhotoCore AG’s operations as of and after the date of acquisition have been included in our condensed consolidated financial statements as of June 30, 2019 and December 31, 2018, and for the three and six months ended June 30, 2019 and June 30, 2018.

On July 6, 2018, we acquired all of the outstanding shares of Lanmark, a high-speed laser marking control boards and laser marking software provider located in Acton, Massachusetts, for a purchase price of $6.3 million. An additional $1.0 million in contingent consideration may be earned by the former owners if certain milestones are met. This acquisition supports the development of components used in new 3D laser inspection product development in order to further expand the product portfolio of our Photonics vertical. The results of Lanmark’s operations as of and after the date of acquisition have been included in our condensed consolidated financial statements as of June 30, 2019 and December 31, 2018, and for the three and six months ended June 30, 2019.

On July 13, 2018, we acquired all of the issued and outstanding corporate capital of Opto-Tech SRL and its subsidiary Open Technologies SRL (collectively, “Open Technologies”), a 3D-structured light scanning solution company located in Brescia, Italy, for an aggregate purchase price of up to €18.5 million ($21.6 million), subject to post-closing adjustments based on actual net working capital, net financial position and transaction expenses. The aggregate purchase price includes up to €4.0 million ($4.7 million) in contingent consideration that may be earned by the former owners if certain product development milestones are met. The U.S. Dollar amounts have been converted from Euros based on the foreign exchange rate in effect on the closing date of the acquisition. This acquisition supports our 3D Design vertical and our long-term strategy to establish a presence in 3D measurement technology used in other industries and applications, especially dental and medical. The results of Open Technologies’ operations as of and after the date of acquisition have been included in our condensed consolidated financial statements as of June 30, 2019 and December 31, 2018, and for the three and six months ended June 30, 2019.

The acquisitions of Laser Control Systems, Photocore AG, Lanmark and Open Technologies constitute business combinations as defined by Accounting Standards Codification Topic 805, Business Combinations. Accordingly, the assets acquired and liabilities assumed were recorded at their fair values on the date of acquisition. The purchase price allocations below represent our final determination of the fair value of the assets acquired and liabilities assumed for such acquisitions. In the six months ended June 30, 2019, certain refinements were booked for the Open Technologies acquisition as part of the finalization process, which included a reduction of $2.6 million to the valuation of the customer relationship intangible and the recognition of a deferred tax liability of $1.9 million. Goodwill increased $4.5 million as result of these changes in the finalization process.

Following is a summary of our allocations of the purchase price to the fair values of the assets acquired and liabilities assumed as of the date of each acquisition:
  Laser Control SystemsPhotocore AGLanmark
Open Technologies (2)
 Accounts receivable $
$
$610
$2,735
 Inventory 

299
1,852
 Other assets 

76
634
 Intangible assets 1,400
1,435
1,366
7,821
 Goodwill 928
1,010
5,355
13,573
 Accounts payable and accrued liabilities 

(159)(2,926)
 Other liabilities (1)
 (579)
(971)(5,201)
Deferred income tax liabilities 

(325)(1,876)
Total purchase price, net of cash acquired $1,749
$2,445
$6,251
$16,612


(1) For Laser Control Systems, Lanmark and Open Technologies, this total consists primarily of the fair value of the projected contingent consideration.
(2) Amounts converted from Euros to U.S. Dollars based on the foreign exchange rate on the closing date of the acquisition.

Following are the details of the purchase price allocated to the intangible assets acquired for the acquisitions noted above:
  Laser Control SystemsPhotocore AGLanmarkOpen Technologies
  AmountWeighted Average Life (Years)AmountWeighted Average Life (Years)AmountWeighted Average Life (Years)AmountWeighted Average Life (Years)
 Brand 26
122
126
1103
1
 Non-competition agreement 29
39
3
0
0
 Technology 1,319
71,343
7760
74,441
7
 Customer relationship 26
1061
10580
103,277
10
 Fair value of intangible assets acquired $1,400
7$1,435
7$1,366
8$7,821
8


24
The goodwill for the Laser Control Systems, Lanmark and Open Technologies acquisitions has been allocated to the Emerging Verticals reporting segment. The goodwill for the Photocore AG acquisition has been allocated to the Construction BIM reporting segment.


Acquisition and integration costs are not included as componentsTable of consideration transferred, but are recorded as expense in the period in which such costs are incurred. To date, we have incurred approximately $0.8 million in acquisition and integration costs for the Laser Control Systems, Photocore AG, Lanmark and Open Technologies acquisitions. Pro forma financial results for Laser Control Systems, Photocore AG, Lanmark and Open Technologies have not been presented because the effects of these transactions, individually and in the aggregate, were not material to our consolidated financial results.Contents

NOTE 19 – SUBSEQUENT EVENT

On July 15, 2019, our Board of Directors appointed Allen Muhich as our Chief Financial Officer, effective July 26, 2019, to succeed Robert Seidel, who will cease serving as our Chief Financial Officer effective July 25, 2019 but will continue as our employee for a transition period. Mr. Muhich will also serve as our principal accounting officer, effective July 26, 2019. In connection with his employment, on July 15, 2019, Mr. Muhich accepted a written offer letter from us (the “Offer Letter”) that provides for the following initial compensation:

Base salary - An annual base salary of $371,000.
Signing bonus - Mr. Muhich will receive a one-time signing bonus equal to $200,000 payable in a lump sum in cash within 30 days following July 26, 2019. Mr. Muhich will be required to repay the signing bonus if, prior to July 26, 2021: (i) he voluntarily terminates his employment with us or (ii) his employment is terminated by us for “cause” (as defined in the Offer Letter).
Sign-on equity grant - Mr. Muhich will be granted a one-time sign-on restricted stock unit award on July 26, 2019 with a target value of $1 million. This equity grant will be comprised of a combination of performance-based restricted stock units and time-based restricted stock units, in a ratio of 50% and 50%, respectively. One-third of the time-based restricted stock units will vest on each of the first, second and third anniversaries of the grant date. The performance-based restricted stock units will be earned based on how our total shareholder return, or TSR, compares to the TSR of the Russell 2000 Growth Index during the performance period from July 26, 2019 to July 26, 2022 (the “Relative TSR”). If our Relative TSR during the performance period is (i) at the 55% percentile, 100% of the target performance-based restricted stock units awarded will be earned and will vest; (ii) at or above the 80th percentile, 200% of the target performance-based restricted stock units awarded will be earned and will vest, provided that if our TSR for the performance period is negative, the maximum percentage that may be earned is 100%; (iii) at the 25th percentile, 25% of the target performance-based restricted stock units awarded will be earned and will vest; and (iv) below the 25th percentile, no performance-based restricted stock units will be earned. The percentage of performance-based restricted stock units that are earned will be interpolated if Relative TSR is between the 25th and 80th percentiles during the performance period.
Relocation expenses - Mr. Muhich is entitled to receive relocation assistance in the form of reimbursement for real estate agents’ commission (capped at 7%) and customary, non-recurring home sale closing costs, subject to an aggregate cap of $50,000. In the event Mr. Muhich voluntarily terminates his employment with us prior to the 12-month anniversary of the date of his relocation, he will be required to repay a prorated portion of all relocation expenses incurred, including all Company tax liabilities.
Transition to short-term incentive plan - Mr. Muhich will be eligible to receive a target cash bonus of 65% of his base salary, pro-rated for the number of days he is employed by us during 2019, provided that he remains employed by us on December 31, 2019 and conditioned upon his achievement of certain performance goals for 2019 established by the Compensation Committee of our Board of Directors (the “Compensation Committee”) and accepted by Mr. Muhich.
Short-term incentive plan - Mr. Muhich will be eligible to participate in our short-term incentive plan beginning in 2020, with an initial target payout of at least 65% of his base salary conditioned upon our achievement of the performance goals established by the Compensation Committee.
Long-term incentive plan - Mr. Muhich will be eligible to receive annual grants under our long-term incentive plan beginning in 2020, with a target value of at least $600,000. Such grants are expected to be awarded in a combination of performance-based restricted stock units and time-based restricted stock units, in ratio of 50% and 50%, respectively.

Pursuant to the Offer Letter, in the event that Mr. Muhich is terminated without cause, he will be eligible to receive severance benefits as a participant under our Executive Severance Plan (the “Plan”), which Plan is described in our 2019 proxy statement filed with the Securities and Exchange Commission on April 17, 2019.

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following information should be read in conjunction with the condensed consolidated financial statements, including the notes thereto, included elsewhere in this Form 10-Q and Management’s Discussion and Analysis of Financial Condition and Results of Operations included in our Annual Report on Form 10-K for the year ended December 31, 2018.2019.
FARO Technologies, Inc. (“FARO,” the “Company,” “us,” “we” or “our”) has made “forward-looking statements” in this report (within the meaning of the Private Securities Litigation Reform Act of 1995). Statements that are not historical facts or that describe our plans, beliefs, goals, intentions, objectives, projections, expectations, assumptions, strategies, or future events are forward-looking statements. In addition, words such as “may,” “might,” “would,” “will,” “will be,” “future,” “strategy,” “believe,” “plan,” “should,” “could,” “seek,” “expect,” “anticipate,” “intend,” “estimate,” “goal,” “objective,” “project,” “forecast,” “target” and similar words identify forward-looking statements.

Forward-looking statements are not guarantees of future performance and are subject to a number of known and unknown risks, uncertainties, and other factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements. Consequently, undue reliance should not be placed on these forward-looking statements. We do not intend to update any forward-looking statements, whether as a result of new information, future events, or otherwise, unless otherwise required by law. Important factors that could cause actual results to differ materially from those contemplated in such forward-looking statements include, among others, the following:
 
an economic downturn in the manufacturing industry or the domestic and international economies in the regions of the world where we operate;
the effect of the COVID-19 pandemic, including on our business operations, as well as its impact on general economic and financial market conditions;
our inability to realize the intended benefits of our undertaking to transition to a company that is reorganized around functions to improve the efficiency of our sales organization and to improve operational effectiveness;
our inability to successfully execute our new strategic plan and restructuring plan, including but not limited to additional impairment charges and/or higher than expected severance costs and exist costs, and our inability to realize the expected benefits of such plans;
our inability to further penetrate our customer base and target markets;
development by others of new or improved products, processes or technologies that make our products less competitive or obsolete;
our inability to maintain what we believe to be our technological advantage by developing new products and enhancing our existing products;
the outcome of the U.S. Government’s review of, or investigation into, our potential overcharging of the U.S. Government under our General Services Administration Federal Supply Schedule contracts, any resulting penalties, damages or sanctions imposed on us and the outcome of any resulting litigation to which we may become a party, loss of future government sales and potential impacts on customer and supplier relationships and our reputation;
risks associated with expanding international operations, such as difficulties in staffing and managing foreign operations, increased political and economic instability, compliance with potentially evolving import and export regulations, and the burdens and potential exposure of complying with a wide variety of U.S. and foreign laws and labor practices;
changes in trade regulation, which result in rising prices of imported steel, steel byproducts, aluminum and aluminum byproducts and various other raw materials that we use in the production of measurement devices, and our ability to pass those costs on to our customers or require our suppliers to absorb such costs;
changes in foreign regulation which may result in rising prices of our measurement devices sold as exports to our international customers, our customers’ willingness to absorb incremental import tariffs, and the corresponding impact on our profitability;
our inability to successfully identify and acquire target companies and achieve expected benefits from, and effectively integrate, acquisitions that are consummated;
the cyclical nature of the industries of our customers and material adverse changes in our customers’ access to liquidity and capital;
changes in the potential for the computer-aided measurement (“CAM2”) market and the potential adoption rate for our products, which are difficult to quantify and predict;
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our inability to protect our patents and other proprietary rights in the United States and foreign countries;
our inability to adequately establish and maintain effective internal controls over financial reporting;
fluctuations in our annual and quarterly operating results and the inability to achieve our financial operating targets as a result of a number of factors including, without limitation (i) litigation and regulatory action brought against us, (ii) quality issues with our products, (iii) excess or obsolete inventory, shrinkage or other inventory losses due to product obsolescence, change in demand for our products, scrap or material price changes, (iv) raw material price fluctuations and other inflationary pressures, (v) expansion of our manufacturing capability, (vi) the size and timing of customer orders, (vii) the amount of time that it takes to fulfill orders and ship our products, (viii) the length of our sales cycle to new customers and the time and expense incurred in further penetrating our existing customer base, (ix) manufacturing inefficiencies associated with new product introductions, (x) costs associated with new product introductions, such as product development, marketing, assembly line start-up costs and low introductory period production volumes, (xi) the timing and market acceptance of new products and product enhancements, (xii) customer order deferrals in anticipation of new products and product enhancements, (xiii) the inability of our sales and marketing programs to achieve their sales targets, (xiv) start-up costs associated with opening new sales offices outside of the United States, (xv) fluctuations in revenue without proportionate adjustments in fixed costs, (xvi) inefficiencies in the management of our inventories and fixed assets, (xvii) compliance with government regulations including health, safety, and environmental matters, and (xviii) investment costs associated with the training and ramp-up time for new sales people;

changes in gross margins due to a changing mix of products sold and the different gross margins on different products and sales channels;
changes in applicable laws, rules or regulations, or their interpretation or enforcement, or the enactment of new laws, rules or regulations that apply to our business operations or require us to incur significant expenses for compliance;
our inability to successfully comply with the requirements of the Restriction of Hazardous Substances Directive and the Waste Electrical and Electronic Equipment Directive in the European Union;
the inability of our products to displace traditional measurement devices and attain broad market acceptance;
the impact of competitive products and pricing on our current offerings;
our ability to successfully complete our executive officer transitions orand the loss of any of our executive officers or other key personnel;
difficulties in recruiting research and development engineers and application engineers;
the failure to effectively manage the effects of any future growth;
the impact of reductions or projected reductions in government spending, or uncertainty regarding future levels of government expenditures, particularly in the defense sector;
variations in our effective income tax rate, which makes it difficult to predict our effective income tax rate on a quarterly and annual basis, and the impact of the U.S. Tax Cuts and Jobs Act of 2017 (the “Tax Cuts Act”) on the global intangible low-taxed income of foreign subsidiaries;
the loss of key suppliers and the inability to find sufficient alternative suppliers in a reasonable period of time or on commercially reasonable terms;
the impact of fluctuations in exchange rates;
the effect of estimates and assumptions with respect to critical accounting policies and the impact of the adoption of recently issued accounting pronouncements;
the magnitude of increased warranty costs from new product introductions and enhancements to existing products;
the sufficiency of our plants to meet manufacturing requirements;
the continuation of our share repurchase program;
the sufficiency of our working capital and cash flow from operations to fund our long-term liquidity requirements;
the impact of geographic changes in the manufacturing or sales of our products on our effective income tax rate;
our ability to comply with the requirements for favorable tax rates in foreign jurisdictions; and
other risks and uncertainties discussed in Part I, Item 1A. Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2018.2019 and risks identified on this Quarterly Report on Form 10-Q.
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Moreover, new risks and uncertainties emerge from time to time, and we undertake no obligation to update publicly or review the risks and uncertainties included in this Quarterly Report on Form 10-Q, unless otherwise required by law.

Overview
FARO Technologies, Inc.We are a global technology company that designs, develops, manufactures, markets and its subsidiaries (collectively “FARO,” the “Company,” “us,” “we” or “our”) design, develop, manufacture, market and supportsupports software driven, three-dimensional (“3D”) measurement and imaging solutions. This technology permits high-precision 3D measurement, imaging and comparison of parts and complex structures within production and quality assurance processes. Our devices are used for inspection of components and assemblies, rapid prototyping, reverse engineering, documenting large volume or structures in 3D, surveying and construction, as well as for investigation and reconstruction of accident sites or crime scenes. We sell the majority of our products through a direct sales force across a broad number of customers in a range of manufacturing, industrial, architecture, surveying, building information modeling, construction, public safety forensics, cultural heritage, dental, and other applications. Our FaroArm®FaroArm®, FARO ScanArm®ScanArm®, FARO Laser TrackerTM, FARO Laser Projector, and their companion CAM2®CAM2®, BuildIT, and BuildIT Projector software solutions, provide for Computer-Aided Design (“CAD”) based inspection, factory-level statistical process control, high-density surveying, and laser-guided assembly and production. Together, these products integrate the measurement, quality inspection, and reverse engineering functions with CAD and 3D software to improve productivity, enhance product quality, and decrease rework and scrap in the manufacturing process, mainly supporting applications in our 3D Manufacturing vertical.the automotive, aerospace, metal and machine fabrication and other industrial manufacturing markets. Our FARO Focus Faro ScanPlan and FARO Scanner Freestyle3D XScanPlan laser scanners, and their companion FARO SCENE, BuildIT, FARO As-BuiltTM, and FARO Zone public safety forensics software offerings, are utilized for a wide variety of 3D modeling, documentation and high-density surveying applications primarily in our Construction Building Information Modeling (“Construction BIM”)the architecture, engineering, and Public Safety Forensics verticals.construction and public safety markets. Our FARO ScanArm®, FARO Scanner Freestyle3D X laser scannersScanArm® and theirits companion SCENE software and other 3D-structured light scanning solutions specific to the dental industry also enable a fully digital workflow used to capture real world geometry for the purpose of empowering design, enabling innovation, and speeding up the design cycle, supporting our 3D Design vertical. Our line of galvanometer-based scan heads and laser scan controllers are used in a variety of laser applications and are integrated into larger components and systems, supporting our Photonics vertical.cycle.
We derive our revenues primarily from the sale of our measurement equipment and related multi-faceted software programs. Revenue related to these products is generally recognized upon shipment. In addition, we sell extended warranties and training and technology consulting services relating to our products. We recognize the revenue from extended warranties on a straight-line basis over the term of the warranty, and revenue from training and technology consulting services when the services are provided.
We operate in international markets throughout the world and maintain sales offices in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Malaysia, Mexico, the Netherlands, Poland, Portugal, Singapore, South Korea, Spain, Switzerland, Thailand, Turkey, the United Kingdom, and the United States.
We manufacture our FaroArm®FaroArm® and FARO ScanArm®ScanArm® products in our manufacturing facility located in Switzerland for customer orders from Europe, the Middle East and Africa (“EMEA”), in our manufacturing facility located in Singapore for customer orders from the Asia-Pacific region, and in our manufacturing facility located in Florida for customer orders from the Americas. We manufacture our FARO Focus in our manufacturing facilities located in Germany and Switzerland for customer orders from Europe, the Middle East and AfricaEMEA and the Asia-Pacific region, and in our manufacturing facility located in Pennsylvania for customer orders from the Americas. We manufacture our FARO FreestyleLaser TrackerTM3D X and our FARO Laser Projector products in our facility located in Germany. We manufacture our FARO Laser Projector and FARO Laser TrackerTM products in our facility located in Pennsylvania. We manufacture our 3D-structured light scanning solutions specific to the dental industry in our engineering and manufacturing facility in Italy. We expect all of our existing manufacturing facilities to have the production capacity necessary to support our volume requirements through the remainder of 2019.during 2020.
We account for wholly-owned foreign subsidiaries in the currency of the respective foreign jurisdiction; therefore, fluctuations in exchange rates may have an impact on the value of the intercompany account balances denominated in different currencies and reflected in our condensed consolidated financial statements. We are aware of the availability of off-balance sheet financial instruments to hedge exposure to foreign currency exchange rates, including cross-currency swaps, forward contracts and foreign currency options. However, we have not used such instruments in the past, and none were utilized in 20182019 or the six months ended June 30, 2019.2020.
We have soldCOVID-19 and Impact On Our Business
Our business is significantly vulnerable to the economic effects of pandemics and other public health crises, including the ongoing novel coronavirus (“COVID-19”) outbreak that has surfaced in virtually every country of our global operating footprint. During the second quarter of 2020, we experienced a significant decline in the demand for our products and related services to the U.S. Government (the “Government”) under General Services Administration (“GSA”) Federal Supply Schedule contracts (the “GSA Contracts”) since 2002 and are currently selling our products and related services to the Government under two such GSA Contracts. Each GSA Contract is subject to extensive legal and regulatory requirements and includes, among other provisions, a price reduction clause (the “Price Reduction Clause”), which generally requires us to reduce the prices billed to the Government under the GSA Contracts to correspond to the lowest prices billed to certain benchmark customers.

Late in the fourth quarter of 2018, during an internal review we preliminarily determined that certainacross all of our pricing practices may have resulted in the Government being overcharged under the Price Reduction Clauses of the GSA Contracts (the “GSA Matter”). On February 14, 2019, we reported the GSA Matter to the GSA and its Office of Inspector General.
Asserved markets as a result of the GSA Matter, for the fourth quarter of 2018, we reduced our total sales by a $4.8 million estimated cumulative sales adjustment, representativeimpact of the last six yearsspread of estimated overchargesCOVID-19. Although COVID-19 has negatively impacted demand for our products and services overall, the global pandemic also has provided us with the opportunity to the Government under the GSA Contracts. In addition, for the fourth quarter of 2018, we recorded $0.5 million of imputed interest relatedadapt to the estimated cumulative sales adjustment, which increased Interest expense, neta virtual environment and resulted in an estimated total liability of $5.3 million for the GSA Matter. This adjustment was basedto capitalize on our preliminary review as of February 20, 2019, the date of our Annual Report on Form 10-Kexisting virtual sales demonstration infrastructure which we have had in place for the year ended December 31, 2018. In addition, in first quarter 2019, we recordedseveral years. There has been an additional $0.1 million of imputed interest related to the estimated cumulative sales adjustment.
On July 15, 2019, we submitted a report to the GSA and its Office of Inspector General setting forth the findings of the review of our pricing and other practices under the GSA Contracts conducted by our outside legal counsel and forensic accountants (the “Review”). Based on the results of the Review, we reduced our total sales for second quarter 2019 by an incremental $5.8 million sales adjustment, reflecting an estimated aggregate overcharge of $10.6 million under the GSA Contracts for the period from July 2011 to March 2019. In addition, we recorded an incremental $0.4 million of imputed interest related to the estimated cumulative sales adjustment in the second quarter 2019, which increased Interest expense, net and resulted in a $6.2 million increase in the estimated total liability for the GSA Matter. Asattendance of our virtual training and product information seminars as our customers take advantage of the dateopportunity to remotely participate and to better understand the capabilities of our products and software offerings.

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We continue to assess the ongoing impact of COVID-19 on our business results and remain committed to taking actions to address the health and safety of our employees and customers, as well as the negative effects from demand disruption and production impacts, including, but not limited to, the following:
Operating our business with a focus on our employee health and safety, which includes minimizing travel, remote work policies, maintaining employee distancing and enhanced sanitation of all of our facilities;
Monitoring of our liquidity, reduction of supply flows into our manufacturing facilities, disciplined inventory management, and scrutinization of our capital expenditures; and
Continuously reviewing our financial strategy to strengthen financial flexibility in these volatile financial markets.
We continue to maintain a strong capital structure with a cash balance of $173.7 million and no debt as of June 30, 2020. We believe that our liquidity position is adequate to meet our projected needs in the reasonably foreseeable future.
Future developments, such as the potential resurgence of COVID-19 in countries that have begun to recover from the early impact of the filingpandemic and actions taken by governments in response to future resurgence, that are highly uncertain and not able to be predicted will determine the extent to which the COVID-19 outbreak continues to impact the Company’s results of operations and financial conditions. See Item 1A, Risk Factors, included in Part II of this Quarterly Report on Form 10-Q we have recordedfor an aggregate estimated total liability foradditional discussion of risks related to COVID-19.
Change in Organizational Structure and Segment Reporting
From the GSA Matterfourth quarter of $11.6 million.
On April 27, 2018, we invested $1.8 million in present4D GmbH (“present4D”), a software solutions provider for professional virtual reality presentations and training environments, in2016 through the formfourth quarter of an equity capital contribution. This initial contribution represented a minority investment in present4D. This investment’s business purpose is to coordinate the design and development of modules supporting compatibility with virtual reality for our existing software offerings. During the three months ended June 30, 2019, we determined it is more likely than not that we will not recoveroperated in five market verticals—3D Manufacturing, Construction Building Information Modeling (“Construction BIM”), Public Safety Forensics, 3D Design and Photonics—and had three reporting segments—3D Manufacturing, Construction BIM and Emerging Verticals. As discussed in our cost basis in present4D and recorded an impairment charge of $1.5 million, which is included in Other expense, net. Notwithstanding the aforementioned impairment charge basedQuarterly Report on our current valuation of present4D, we continue to believe in the benefits of present4D’s technology and intellectual property to our business. We have not provided support to present4D during 2018 or the three or six months ended June 30, 2019 outside of our initial investment of $1.8 million. However, we may provide future support in the form of loans or other credit extended to present4D or additional share capital purchases.
Since the end of the second quarter of 2018, the following changes were made to our verticals and reporting segments:
InForm 10-Q for the third quarter of 2018, we merged the historical Factory Metrology2019, our new management team, led by our new Chief Executive Officer (“CEO”), formulated and 3D Machine Vision verticals into one vertical named “3D Factory”began to implement a new comprehensive strategic plan for greater consistency with our realigned reporting segments.
In the third quarter of 2018, we segregated the operationsbusiness. As part of our acquisitionsstrategic planning process, we identified areas of Laser Control Systems Limitedour business that needed enhanced focus or change in order to improve our efficiency and Lanmark Controls, Inc., along with the operations resulting from our acquisition of substantially all of the assets of Instrument Associates, LLC d/b/a Nutfield Technology, into a vertical that we named “Photonics.” The creation of this vertical enables us to better focus on our product range directed at laser steering. These operations were historically reported in the 3D Factory reporting segment in the first six months of 2018 and are now included in the Emerging Verticals (formerly known as “Other”) reporting segment.
In the third quarter of 2018, we renamed our Product Design vertical “3D Design.”
cost structure. In the fourth quarter of 2018,2019, we renamedreassessed and redefined our 3D Factorygo-to-market strategy, refocused our marketing engagement with our customers and re-evaluated our hardware product portfolio. We also began to focus on other organizational optimization efforts, including the simplification of our overly complex management structure.
As part of our new strategic plan, and based on the recommendation of our CEO, who is also our Chief Operating Decision Maker (“CODM”), in the fourth quarter of 2019, we eliminated our vertical operating structure and reorganized the Company into a functional structure. Our executive leadership team is now comprised of global functional leaders in areas such as sales, marketing, operations, research and development and general and administrative, and resources are allocated to each function at a consolidated unit level. We no longer have separate business units, or segment managers or vertical leaders who report to the CODM with respect to operations, operating results or planning for levels or components below the total Company level. Instead, our CODM now allocates resources and evaluates performance on a Company-wide basis. Based on these changes, commencing with the fourth quarter of 2019, we now report as one reporting segment “3D Manufacturing.”that develops, manufactures, markets, supports and sells CAD-based quality assurance products integrated with CAD-based inspection and statistical process control software and 3D documentation systems. Our reporting segment sells into a variety of end markets, including automotive, aerospace, metal and machine fabrication, architecture, engineering, construction and public safety.
There has been no changeNew Strategic Plan and Restructuring Plan
In addition to the reorganization of the Company’s structure, as part of our strategic planning process, we also evaluated our hardware product portfolio and the operations of certain of our recent acquisitions. As a result of this evaluation, we are simplifying our hardware product portfolio, ceasing to sell certain products and disposed of certain of our recent acquisitions.
In addition to the implementation of our new strategic plan, on February 14, 2020, our Board of Directors approved a global restructuring plan (the “Restructuring Plan”), which is intended to support our strategic plan in an effort to improve operating performance and ensure that we are appropriately structured and resourced to deliver increased and sustainable value to our shareholders and customers. Key activities under the Restructuring Plan include a continued focus on efficiency and cost-saving efforts, which includes decreasing total headcount by approximately 500 employees upon the completion of the Restructuring Plan.
These activities are expected to be substantially completed by the end of 2021. Pre-tax charges of approximately $49 million were recorded in the fourth quarter of 2019 in connection with the implementation of our new strategic plan and included the following:
$21.2 million impairment of goodwill;
$12.8 million charge, increasing our reserve for excess and obsolete inventory;
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$10.5 million impairment of intangible assets associated with recent acquisitions;
$1.4 million impairment of intangible assets related to capitalized patents;
$3.4 million impairment of other assets and other charges.
In connection with the Restructuring Plan, we recorded a pre-tax charge of approximately $13.7 million during the first quarter 2020 and $0.6 million during the second quarter primarily consisting of severance and related benefits. We estimate total additional pre-tax charges of $12 million to $22 million for the remainder of fiscal year 2020.
Actual results, including the costs of the Restructuring Plan, may differ materially from our expectations, resulting in our totalinability to realize the expected benefits of the Restructuring Plan and our new strategic plan and negatively impacting our ability to execute our future plans and strategies, which could have a material adverse effect on our business, financial condition and results of operations.
Reclassification and Related Changes to Presentation
Certain prior year amounts have been reclassified in the accompanying condensed consolidated financial condition or resultsstatements to conform to the current period presentation:
Commencing with the third quarter of 2019, depreciation and amortization expenses are being reported in our statements of operations previouslyto reflect departmental costs. Previously, those expenses were reported as a result of these changes in our verticals and reportable segments. The amountsseparate line item under operating expenses. Amounts related to our reporting segment informationdepreciation and amortization expenses for the three and six months ended June 30, 20182019 have been restatedreclassified throughout this Quarterly Report on Form 10-Q to reflect this reclassification of depreciation and amortization expenses and to conform to the changescurrent period presentation.
Selling and marketing expenses and general and administrative expenses are now being reported in our reporting segments. Eachthe accompanying statements of our reporting segments continuesoperations together in one line as Selling, general and administrative. Previously, those expenses were reported as two separate line items under operating expenses. Amounts related to employ consistent accounting policies.selling, general and administrative expenses for the three and six months ended June 30, 2019 have been reclassified throughout this Quarterly Report on Form 10-Q to reflect this reclassification of selling, general and administrative expenses and to conform to the current period presentation, as set forth in the following tables;
Software maintenance revenue is now being reported in the accompanying statements of operations as a component of product sales. Previously, these revenues were reported in service sales. Amounts related to software maintenance revenue for the three and six months ended June 30, 2019 have been reclassified throughout this Quarterly Report on Form 10-Q to reflect this reclassification of software maintenance revenue and to conform to the current period presentation, as set forth in the following tables; and
Software maintenance cost of sales is now being reported in the accompanying statements of operations as a component of product cost of sales. Previously, these cost of sales was reported in service cost of sales. Amounts related to software maintenance cost of sales for the three and six months ended June 30, 2019 have been reclassified throughout this Quarterly Report on Form 10-Q to reflect this reclassification of software maintenance cost of sales and to conform to the current period presentation, as set forth in the following tables.


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For the three months ended, June 30, 2019
As ReportedDepreciation and Amortization AdjustmentSelling, General and Administrative AdjustmentSoftware Maintenance and Other AdjustmentsAs Adjusted
Sales
Product$67,992  $—  $—  $3,053  $71,045  
Service25,499  —  —  (3,053) 22,446  
Total sales$93,491  $—  $—  $—  $93,491  
Cost of Sales
Product$29,037  $796  $—  $672  $30,505  
Service12,135  783  —  (672) 12,246  
Total cost of sales$41,172  $1,579  $—  $—  $42,751  
Operating Expenses
Selling, general and administrative$—  $1,459  $43,548  $—  $45,007  
Selling and marketing29,124  —  (29,124) —  —  
General and administrative14,424  —  (14,424) —  —  
Depreciation and amortization4,573  (4,573) —  —  —  
Research and development9,091  1,535  —  —  10,626  
Total operating expenses$57,212  $(1,579) $—  $—  $55,633  



For the six months ended, June 30, 2019
As ReportedDepreciation and Amortization AdjustmentSelling, General and Administrative AdjustmentSoftware Maintenance and Other AdjustmentsAs Adjusted
Sales
Product$136,792  $—  $—  $5,830  $142,622  
Service50,316  —  —  (5,830) 44,486  
Total sales$187,108  $—  $—  $—  $187,108  
Cost of Sales
Product$55,165  $1,972  $—  $1,319  $58,456  
Service24,605  1,607  —  (1,319) 24,893  
Total cost of sales$79,770  $3,579  $—  $—  $83,349  
Operating Expenses
Selling, general and administrative$—  $2,502  $83,525  $—  $86,027  
Selling and marketing55,877  —  (55,877) —  —  
General and administrative27,648  —  (27,648) —  —  
Depreciation and amortization9,322  (9,322) —  —  —  
Research and development19,026  3,241  —  —  22,267  
Total operating expenses$111,873  $(3,579) $—  $—  $108,294  
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Amounts reported in millions within this Quarterly Report on Form 10-Q are computed based on the amounts in thousands. As a result, the sum of the components reported in millions may not equal the total amount reported in millions due to rounding. Certain columns and rows within the tables that follow may not add due to the use of rounded numbers. Percentages presented are calculated based on the respective amounts in thousands.

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Results of Operations
The following table sets forth, for the periods indicated, our unaudited results of operations expressed as dollar amounts and as a percentage of total sales.
Three months ended June 30,Six Months Ended June 30,
(dollars in thousands)2020% of Sales2019% of Sales2020% of Sales2019% of Sales
Sales
Product$42,259  69.8 %$71,045  76.0 %$98,784  70.5 %$142,622  76.2 %
Service18,305  30.2 %22,446  24.0 %41,295  29.5 %44,486  23.8 %
Total sales60,564  100.0 %93,491  100.0 %140,079  100.0 %187,108  100.0 %
Cost of Sales
Product21,333  35.2 %30,505  32.6 %44,399  31.7 %58,456  31.2 %
Service10,335  17.1 %12,246  13.1 %22,911  16.4 %24,893  13.3 %
Total cost of sales31,668  52.3 %42,751  45.7 %67,310  48.1 %83,349  44.5 %
Gross Profit28,896  47.7 %50,740  54.3 %72,769  51.9 %103,759  55.5 %
Operating Expenses
Selling, general and administrative30,036  49.6 %45,007  48.1 %66,360  47.4 %86,027  46.0 %
Research and development10,186  16.8 %10,626  11.4 %20,601  14.7 %22,267  11.9 %
Restructuring costs636  1.1 %—  — %14,324  10.2 %—  — %
Total operating expenses40,858  67.5 %55,633  59.5 %101,285  72.3 %108,294  57.9 %
Loss from operations(11,962) (19.8)%(4,893) (5.2)%(28,516) (20.4)%(4,535) (2.4)%
Other (income) expense
Interest expense, net212  0.4 %240  0.3 %246  0.2 %96  0.1 %
Other expense, net117  0.2 %1,689  1.8 %590  0.4 %1,884  1.0 %
Loss before income tax benefit(12,291) (20.3)%(6,822) (7.3)%(29,352) (21.0)%(6,515) (3.5)%
Income tax benefit(3,359) (5.5)%(417) (0.4)%(5,597) (4.0)%(262) (0.1)%
Net loss$(8,932) (14.7)%$(6,405) (6.9)%$(23,755) (17.0)%$(6,253) (3.3)%
 Three months ended June 30, Six Months Ended June 30,
(dollars in thousands)2019 % of Sales 2018 % of Sales 2019 % of Sales 2018 % of Sales
Sales               
Product$67,992
 72.7 % $75,720
 77.1 % $136,792
 73.1 %
$146,301

76.6 %
Service25,499
 27.3 % 22,524
 22.9 % 50,316
 26.9 %
44,777

23.4 %
Total sales93,491
 100.0 % 98,244
 100.0 % 187,108
 100.0 %
191,078

100.0 %
Cost of Sales               
Product29,037
 31.1 % 27,878
 28.4 % 55,165
 29.5 % 54,762
 28.7 %
Service12,135
 13.0 % 12,675
 12.9 % 24,605
 13.2 % 24,839
 13.0 %
Total cost of sales (exclusive of depreciation and amortization, shown separately below)41,172
 44.0 % 40,553
 41.3 % 79,770
 42.6 % 79,601
 41.7 %
Gross Profit52,319
 56.0 % 57,691
 58.7 % 107,338
 57.4 % 111,477
 58.3 %
Operating Expenses:               
Selling and marketing29,124
 31.2 % 30,084
 30.6 % 55,877
 29.9 % 58,355
 30.5 %
General and administrative14,424
 15.4 % 11,320
 11.5 % 27,648
 14.8 % 22,393
 11.7 %
Depreciation and amortization4,573
 4.9 % 4,377
 4.5 % 9,322
 5.0 % 8,720
 4.6 %
Research and development9,091
 9.7 % 9,983
 10.2 % 19,026
 10.2 % 19,389
 10.1 %
Total operating expenses57,212
 61.2 % 55,764
 56.8 % 111,873
 59.8 % 108,857
 57.0 %
(Loss) income from operations(4,893) (5.2)% 1,927
 2.0 % (4,535) (2.4)% 2,620
 1.4 %
Other expense (income)               
Interest expense (income), net240
 0.3 % (87) (0.1)% 96
 0.1 % (160) (0.1)%
Other expense, net1,689
 1.8 % 509
 0.5 % 1,884
 1.0 % 693
 0.4 %
(Loss) income before income tax (benefit) expense(6,822) (7.3)% 1,505
 1.5 % (6,515) (3.5)% 2,087
 1.1 %
Income tax (benefit) expense(417) (0.4)% 300
 0.3 % (262) (0.1)% 427
 0.2 %
Net (loss) income$(6,405) (6.9)% $1,205
 1.2 % $(6,253) (3.3)% $1,660
 0.9 %


Consolidated Results
Three Months Ended June 30, 20192020 Compared to the Three Months Ended June 30, 20182019
Sales. Total sales decreased by $4.7$32.9 million, or 4.8%35.2%, to $60.6 million for the three months ended June 30, 2020 from $93.5 million for the three months ended June 30, 2019 from $98.22019. Total product sales decreased by $28.7 million, or 40.5%, to $42.3 million for the three months ended June 30, 2018. Based on the results of the review of the GSA Matter conducted by our outside legal counsel and forensic accountants, we reduced our total sales for second quarter 2019 by an incremental $5.82020 from $71.0 million sales adjustment, reflecting an estimated aggregate overcharge of $10.6 million under the GSA Contracts for the period from July 2011 to March 2019, which included a $5.0 million reduction in product sales and a $0.8 million reduction in service sales (the “GSA incremental sales adjustment”). Totalthree months ended June 30, 2019. Our product sales decreased primarily due to the unfavorable impact of end market demand softness related to the COVID-19 pandemic. Service revenue decreased by $7.7$4.1 million, or 10.2%18.4%, to $68.0$18.3 million for the three months ended June 30, 2020 from $22.4 million for the three months ended June 30, 2019, from $75.7 million for the three months ended June 30, 2018. Our product sales decreased primarily due to the $5.0 million reduction in product salesunfavorable impact of end market demand softness related to the GSA incremental sales adjustment, the impact of changes in foreign currencies and a decrease in unit sales within our 3D Manufacturing reporting segment, especially in our Asia-Pacific region. Service revenue increased by $3.0 million, or 13.2%, to $25.5 million for the three months ended June 30, 2019 from $22.5 million for the three months ended June 30, 2018, primarily due to an increase in customer service revenue and warranty revenue driven by the growth of our installed base and our focused after-market sales initiatives, partially offset by the $0.8 million reduction in service sales related to the GSA incremental sales adjustment.COVID-19 pandemic. Foreign exchange rates had a negative impact on total sales of $2.5$0.9 million, decreasingincreasing the percent that our overall sales growth ratedeclined by approximately 2.61.0 percentage points, primarily due to the weakening of the Euro, and Chinese Yuan, and Brazilian Real relative to the U.S. dollar.
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Gross profit. Gross profit decreased by $5.4$21.8 million, or 9.3%43.1%, to $52.3$28.9 million for the three months ended June 30, 2020 from $50.7 million for the three months ended June 30, 2019, and gross margin decreased to 47.7% for the three months ended June 30, 2020 from $57.754.3% for the three months ended June 30, 2019, primarily due to the unfavorable impact of end market demand softness related to the COVID-19 pandemic which adversely affected our product fixed cost absorption. Gross margin from product revenue decreased by 7.6 percentage points to 49.5% for the three months ended June 30, 2020 from 57.1% for the prior year period primarily due to the unfavorable impact of end market demand softness related to the COVID-19 pandemic which adversely affected our product fixed cost absorption. Gross margin from service revenue decreased by 1.9 percentage pointsto 43.5% for the three months ended June 30, 2020 from 45.4% for the prior year period, primarily due to the aforementioned decrease in service revenue due to the unfavorable impact of end market demand softness related to the COVID-19 pandemic with relatively consistent fixed costs.
Selling, general and administrative expenses. Selling, general and administrative expenses decreased by $15.0 million, or 33.3%, to $30.0 million for the three months ended June 30, 2018, and gross margin decreased to 56.0% for the three months ended June 30, 20192020 from 58.7% for the three months ended June 30, 2018, primarily due to the GSA incremental sales adjustment, partially offset by the increase in gross margin from service revenue. Gross margin from product revenue decreased by 5.9 percentage points to 57.3% for the three months ended June 30, 2019 from 63.2% for the prior year period, primarily as a result of the GSA incremental sales adjustment and less favorable manufacturing cost absorption. Gross margin from service revenue increased by 8.7 percentage pointsto 52.4% for the three months ended June 30, 2019 from 43.7% for the prior year period, primarily as a result of service revenue growth and improved efficiencies in our customer service repair process.
Selling and marketing expenses. Selling and marketing expenses decreased by $1.0 million, or 3.2%, to $29.1$45.0 million for the three months ended June 30, 2019 from $30.1 million for the three months ended June 30, 2018.2019. This decrease was driven primarily by lower marketing expensesdecreased salaries and wages and other cost savings initiatives to reduce non-personnel costs that resulted from the Restructuring Plan. Additionally, a decrease in selling commission expense and travel expense was driven by lower productreduced global sales in our 3D Manufacturing reporting segment, partially offset by an increase in compensation expense related to our investment in increased selling headcount as part of our global initiatives to drive sales.and pandemic stay-at-home orders, respectively. Selling, general and marketingadministrative expenses as a percentage of sales increased to 31.2%49.6% for the three months ended June 30, 2019,2020, compared with 30.6%48.1% of sales for the three months ended June 30, 20182019. Our worldwide period-ending selling, general and administrative headcount increaseddecreased by 91,370, or 13.5%35.1%, to 764684 at June 30, 2019,2020, from 6731,054 at June 30, 2018.
General and administrative expenses. General and administrative expenses increased by $3.1 million, or 27.4%, to $14.4 million for the three months ended June 30, 2019 from $11.3 million for the three months ended June 30, 2018. This increase was mostly due to an aggregate incremental cost of $1.5 million related to our Chief Executive Officer (“CEO”) succession, as we recognized additional compensation expense during the second quarter of 2019 in connection with the June 2019 vesting of option awards held by our former CEO and the $0.5 million signing bonus to our current CEO, as well as advisory fees of $0.7 million incurred during the second quarter of 2019 related to the GSA Matter. General and administrative expenses increased to 15.4% of sales for the three months ended June 30, 2019 from 11.5% of sales for the three months ended June 30, 2018.
Depreciation and amortization expenses. Depreciation and amortization expenses increased by $0.2 million, or 4.5%, to $4.6 million for the three months ended June 30, 2019 from $4.4 million for the three months ended June 30, 2018. This increase was driven primarily by higher amortization of intangible assets related to our 2018 acquisitions.2019.
Research and development expenses. Research and development expenses decreased by $0.9$0.4 million, or 8.9%4.1%, to $9.1$10.2 million for the three months ended June 30, 20192020 from $10.0$10.6 million for the three months ended June 30, 2018.2019. This decrease was mainly driven by a decrease in materials and consulting costs,purchased technology intangible amortization expense as well as favorable changesa result of the impairment of certain intangible assets in foreign currencies asconnection with the U.S. dollar strengthened against the Euro, which decreased the compensation cost of foreign research and development employees.Restructuring Plan. Research and development expenses as a percentage of sales decreasedincreased to 9.7%16.8% for the three months ended June 30, 20192020 from 10.2%11.4% for the three months ended June 30, 2018.2019.
Interest expense (income), netRestructuring costs. ForIn February 2020, we initiated the three months ended June 30, 2019, we recorded interest expense of $0.2 million compared with interest income of $0.1 millionRestructuring Plan to improve business effectiveness, streamline operations and achieve a stated target cost level for the Company as a whole. Restructuring costs included in operating expenses for the three months ended June 30, 2018. This change was mainly due to the imputed2020 were $0.6 million primarily consisting of legal and consulting expenses.
Interest expense, net. We recorded interest expense, recorded related to the GSA Matter innet of less than $0.2 million for both of the three monthsmonth periods ended June 30, 2020 and June 30, 2019.
Other expense, net. For the three months ended June 30, 2019,2020, other expense increaseddecreased by $1.2$1.6 million to $1.7$0.1 million from $0.5$1.7 million for the three months ended June 30, 2018. This change was mainly due to2019. The decrease is primarily driven by the $1.5 million impairment charge related to our equity investment in present4D GmbH (“present4D”) recorded in the three months ended June 30,second quarter of 2019.

Income tax (benefit) expensebenefit. For the three months ended June 30, 2019,2020, we recorded an income tax benefit of $0.4$3.4 million compared with income tax expensebenefit of $0.3$0.4 million for the three months ended June 30, 2018.2019. Our effective tax rate was (6.1%(27.3%) for the three months ended June 30, 20192020 compared with 19.9%(6.1%) in the prior year period. The changeschange in our income tax (benefit) expense and our effective tax rate werebenefit was primarily due to athe increase in our pretax loss during the second quarter of 20192020 compared to pretax income in the same period of 2018, partially offset by2019. The change in our effective tax rate was primarily due to the impact of a $0.9 million increase in our reserve for uncertain tax positions recorded duringin the three months ended June 30, 2019 due to a change in our judgment on the recognitionsecond quarter of a tax position during the quarter.2019.
Our quarterly estimate of our annual effective tax rate and our quarterly provision for income tax (benefit) expense are subject to significant variation due to numerous factors, including variability in accurately predicting our pretax and taxable income or loss and the mix of jurisdictions to which they relate, as well as the amount of pretax income or loss recognized during the quarter.
Net (loss) incomeloss. Our net loss was $6.4$8.9 million for the three months ended June 30, 20192020 compared towith net incomeloss of $1.2$6.4 million for the prior year period, reflecting the impact of the factors described above.

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Six Months Ended June 30, 20192020 Compared to the Six Months Ended June 30, 20182019
Sales. Total sales decreased by $4.0$47.0 million, or 2.1%25.1%, toto $140.1 million for the six months ended June 30, 2020 from $187.1 million for the six months ended June 30, 2019 from $191.12019. Total product sales decreased by $43.8 million, or 30.7%, to $98.8 million for the six months ended June 30, 2018. For2020 from $142.6 million for the second quarter of 2019, we reduced our total sales by the $5.8 million GSA incremental sales adjustment. Totalsix months ended June 30, 2019. Our product sales decreased primarily due to the unfavorable impact of end market demand softness related to the COVID-19 pandemic. Service revenue decreased by $9.5$3.2 million, or 6.5%7.2%, to $136.8$41.3 million for the six months ended June 30, 2020 from $44.5 million for the six months ended June 30, 2019, from $146.3 million for the six months ended June 30, 2018. Our product sales decreased primarily due to the $5.0 million reduction in product salesunfavorable impact of end market demand softness related to the GSA incremental sales adjustment, the impact of changes in foreign currencies and a decrease in unit sales within our 3D Manufacturing reporting segment driven by the impact of our sales portfolio realignment in the first quarter of 2019 and the decline in our 3D Manufacturing product sales in our Asia-Pacific region in the second quarter of 2019, partially offset by an increase in unit sales within our Construction BIM and Emerging Verticals reporting segments. Service revenue increased by $5.5 million, or 12.4%, to $50.3 million for the six months ended June 30, 2019 from $44.8 million for the six months ended June 30, 2018, primarily due to an increase in customer service revenue and warranty revenue driven by the growth of our installed based and our focused sales initiatives to maintain customer relationships after the initial purchase of our measurement devices, partially offset by the $0.8 million reduction in service sales related to the GSA incremental sales adjustment.COVID-19 pandemic. Foreign exchange rates had a negative impact on total sales of $6.4$2.1 million, decreasingincreasing the percent that our overall sales growth ratedeclined by approximately 3.31.1 percentage points, primarily due to the weakening of the Euro, Chinese Yuan, Japanese Yen, and British Pound SterlingBrazilian Real relative to the U.S. dollar.
Gross profit. Gross profit decreased by $4.2$31.0 million, or 3.7%29.9%, to $107.3$72.8 million for the six months ended June 30, 2020 from $103.8 million for the six months ended June 30, 2019, and gross margin decreased to 51.9% for the six months ended June 30, 2020 from $111.555.5% for the six months ended June 30, 2019, primarily due to the unfavorable impact of end market demand softness related to the COVID-19 pandemic which adversely affected our product fixed cost absorption. Gross margin from product revenue decreased by 3.9% percentage points to 55.1% for the six months ended June 30, 2020 from 59.0% for the prior year period primarily due to the unfavorable impact of end market demand softness related to the COVID-19 pandemic which adversely affected our product fixed cost absorption. Gross margin from service revenue increased by 0.5% percentage pointsto 44.5% for the six months ended June 30, 2020 from 44.0% for the prior year period, primarily due to an increase in recurring service contracts revenue and corresponding decrease in service contracts expenses due to the impact of the COVID-19 pandemic.
Selling, general and administrative expenses. Selling, general and administrative expenses decreased by $19.6 million, or 22.9%, to $66.4 million for the six months ended June 30, 2018, and gross margin decreased to 57.4% for the six months ended June 30, 20192020 from 58.3% for the six months ended June 30, 2018, primarily due to the GSA incremental sales adjustment in the second quarter of 2019, partially offset by the increase in gross margin from service revenue. Gross margin from product revenue decreased by 2.9 percentage points to 59.7% for the six months ended June 30, 2019 from 62.6% for the prior year period, primarily as a result of the GSA incremental sales adjustment in the second quarter of 2019. Gross margin from service revenue increased by 6.6percentage pointsto 51.1% for the six months ended June 30, 2019 from 44.5% for the prior year period, primarily as a result of service revenue growth and improved efficiencies in our customer service repair process.
Selling and marketing expenses. Selling and marketing expenses decreased by $2.5 million, or 4.2%, to $55.9$86.0 million for the six months ended June 30, 20192019. This decrease was driven primarily by decreased salaries and wages and other cost savings initiatives to reduce non-personnel costs that resulted from $58.4 millionthe Restructuring Plan. Additionally, a decrease in selling commission expense and travel expense was driven by reduced global sales and pandemic stay-at-home orders, respectively. Selling, general and administrative expenses as a percentage of sales increased to 47.4% for the six months ended June 30, 2018. This decrease was driven primarily by lower marketing expenses and a decrease in selling commission expense due to a reduction in our product sales in our 3D Manufacturing reporting segment, partially offset by an increase in compensation expenses related to our investment in increased selling headcount as part of our global initiatives to drive sales. Selling and marketing expenses as a percentage of sales decreased to 29.9% for the six months ended June 30, 2019,2020, compared with 30.5%46.0% of sales for the six months ended June 30, 20182019. Our worldwide period-ending selling, general and administrative headcount increaseddecreased by 91,370, or 13.5%35.1%, to 764684 at June 30, 2019,2020, from 6731,054 at June 30, 2018.
General and administrative expenses. General and administrative expenses increased by $5.2 million, or 23.5%, to $27.6 million for the six months ended June 30, 2019 from $22.4 million for the six months ended June 30, 2018. This increase was mostly due to an aggregate incremental cost of $2.4 million related to our CEO succession, as we recognized additional compensation expense during 2019 in connection with the June 2019 vesting of option awards held by our former CEO and the $0.5 million signing bonus to our current CEO, as well as the advisory fees of $1.2 million incurred related to the GSA Matter. General and administrative expenses increased to 14.8% of sales for the six months ended June 30, 2019 from 11.7% of sales for the six months ended June 30, 2018.

Depreciation and amortization expenses. Depreciation and amortization expenses increased by $0.6 million, or 6.9%, to $9.3 million for the six months ended June 30, 2019 from $8.7 million for the six months ended June 30, 2018. This increase was driven primarily by higher amortization of intangible assets related to our 2018 acquisitions.2019.
Research and development expenses. Research and development expenses decreased by $0.4$1.7 million, or 1.9%7.5%, to $19.020.6 million for the six months ended June 30, 20192020 from $19.4$22.3 million for the six months ended June 30, 2018.2019. This decrease was mainly driven by a decrease in materials and consulting costs,purchased technology intangible amortization expense as well as favorable changesa result of the impairment of certain intangible assets in foreign currencies asconnection with the U.S. dollar strengthened against the Euro, which decreased the compensation cost of foreign research and development employees, partially offset by higher compensation expense resulting from increased engineering headcount due to our 2018 acquisitions.Restructuring Plan. Research and development expenses as a percentage of sales increased to 10.2%14.7% for the six months ended June 30, 20192020 from 10.1%11.9% for the six months ended June 30, 2018.2019.
Interest expense (income), netRestructuring costs. ForIn February 2020, we initiated the Restructuring Plan to improve business effectiveness, streamline operations and achieve a stated target cost level for the Company as a whole. Restructuring costs included in operating expenses for the six months ended June 30, 2019, we2020 were $14.3 million primarily consisting of severance and related benefits charges.
Interest expense, net. We recorded interest expense, of $0.1 million compared with interest incomenet of $0.2 million for the three months ended June 30, 2018. This change was mainly due to the imputed interest expense recorded related to the GSA Matter in the second quarter of 2019.
Other expense, net. For the six months ended June 30, 2019, other expense increased by $1.2 million to $1.9 million from $0.7 million for the six months ended June 30, 2018.2020 compared to expense of $0.1 million for the six months ended June 30, 2019.
Other expense, net. For the six months ended June 30, 2020, other expense decreased by $1.3 million to $0.6 million from $1.9 million for the six months ended June 30, 2019. The increase was mainly due todecrease is primarily driven by the $1.5 million impairment charge related to our equity investment in present4D recorded in the second quarter of 2019.
Income tax (benefit) expensebenefit. For the six months ended June 30, 2019,2020, we recorded an income tax benefit of $0.3$5.6 million compared with income tax expensebenefit of $0.4$0.3 million for the six months ended June 30, 2018.2019. Our effective tax rate was (4.0%(19%) for the six months ended June 30, 20192020 compared with 20.5%(4%) in the prior year period. The changeschange in our income tax (benefit)benefit expense and our effective tax rate werewas primarily due to athe increase in our pretax loss during the six months ended June 30, 20192020 compared to pretax income in the same period of 2018, partially offset by2019. The change in our effective tax rate was primarily due to the impact of a $0.9 million increase in our reserve for uncertain tax positions due to a change in our judgment on the recognition of a tax position during the second quarter of 2019.
Our quarterly estimate of our annual effective tax rate and our quarterly provision for income tax (benefit) expense are subject to significant variation due to numerous factors, including variability in accurately predicting our pretax and taxable income or loss and the mix of jurisdictions to which they relate, as well as the amount of pretax income or loss recognized during the quarter.
Net (loss) incomeloss. Our net loss was $6.3$23.8 million for the six months ended June 30, 20192020 compared towith net incomeloss of $1.7$6.3 million for the prior year period, reflecting the impact of the factors described above.


Segment Results
We use segment profit to evaluate the performance of our reportable segments, which are 3D Manufacturing, Construction BIM and Emerging Verticals. Segment profit is calculated as gross profit less selling and marketing expenses for the reporting segment. The discussion of segment results for the three and six months ended June 30, 2019 and 2018 presented below is based on segment profit, as described above, and segment profit as a percent of sales, which is calculated as segment profit divided by total sales for such reporting segment, which we believe will aid investors in understanding and analyzing our operating results. Our definition of segment profit may not be comparable to similarly-titled measures reported by other companies. For additional information, including a reconciliation of segment profit to income from operations, see Note 15 – Segment Reporting, in Part I, Item 1 of this Quarterly Report on Form 10-Q.
For a description of the changes made to our verticals and reporting segments since the end of the second quarter of 2018, see the “Overview” section above. The amounts related to our reporting segment information for the three and six months ended June 30, 2018 have been restated below to reflect the changes in our reporting segments.
Three Months Ended June 30, 2019 Compared to the Three Months Ended June 30, 2018
Total sales by segment for the three months ended June 30, 2019 and June 30, 2018 were as follows (in thousands):
34
 Three Months Ended
 June 30, 2019 
% of
Total
 June 30, 2018 
% of
Total
3D Manufacturing$59,002
 63.2% $63,989
 65.2%
Construction BIM24,161
 25.8% 23,567
 24.0%
Emerging Verticals10,328
 11.0% 10,688
 10.8%
Total sales$93,491
   $98,244
  


3D Manufacturing    
(dollars in thousands) Three Months Ended
  June 30, 2019 June 30, 2018
Total sales $59,002
 $63,989
Segment profit $17,819
 $20,898
Segment profit as a % of 3D Manufacturing segment sales 30.2% 32.7%
Sales.Total sales in our 3D Manufacturing segment decreased by $5.0 million, or 7.8%, to $59.0 million for the three months ended June 30, 2019 from $64.0 million in the prior year period. This decrease was primarily due to the $3.3 million reduction in sales related to the GSA incremental sales adjustment in the second quarterTable of 2019 and a decrease in product units sold, especially in our Asia-Pacific region, partially offset by continued growth in service revenue.Contents
Segment profit. Segment profit in our 3D Manufacturing segment decreased by $3.1 million, or 14.7%, to $17.8 million for the three months ended June 30, 2019 from $20.9 million in the prior year period. This decrease was primarily due to the $3.3 million reduction in sales related to the GSA incremental sales adjustment.
Construction BIM    
(dollars in thousands) Three Months Ended
  June 30, 2019 June 30, 2018
Total sales $24,161
 $23,567
Segment profit $6,574
 $5,865
Segment profit as a % of Construction BIM segment sales 27.2% 24.9%
Sales. Total sales in our Construction BIM segment increased by $0.6 million, or 2.5%, to $24.2 million for the three months ended June 30, 2019 from $23.6 million in the prior year period, primarily due to an increase in service revenue driven by the growth of our installed, serviceable base and higher average selling prices of our products, partially offset by the $0.5 million reduction in sales related to the GSA incremental sales adjustment in the second quarter of 2019.

Segment profit. Segment profit in our Construction BIM segment increased by $0.7 million, or 12.1%, to $6.6 million for the three months ended June 30, 2019 from $5.9 million in the prior year period, primarily driven by an increase in product gross margin, reflecting improved manufacturing efficiencies and higher average selling prices.
Emerging Verticals  
(dollars in thousands) Three Months Ended
  June 30, 2019 June 30, 2018
Total sales $10,328
 $10,688
Segment (loss) profit $(1,198) $844
Segment (loss) profit as a % of Emerging Verticals segment sales (11.6)% 7.9%
Sales. Total sales in our Emerging Verticals segment decreased by $0.4 million, or 3.4%, to $10.3 million for the three months ended June 30, 2019 from $10.7 million in the prior year period. This decrease was primarily due to the $2.0 million reduction in sales related to the GSA incremental sales adjustment in the second quarter of 2019, partially offset by higher service revenue.
Segment (loss) profit. Segment loss in our Emerging Verticals segment was $1.2 million for the three months ended June 30, 2019 compared to a segment profit of $0.8 million in the prior year period. This change of $2.0 million was primarily due to the $2.0 million reduction in sales related to the GSA incremental sales adjustment.

Six Months Ended June 30, 2019 Compared to the Six Months Ended June 30, 2018
Total sales by segment for the six months ended June 30, 2019 and June 30, 2018 were as follows (dollars in thousands):
 Six Months Ended
 June 30, 2019 
% of
Total
 June 30, 2018 
% of
Total
3D Manufacturing$115,569
 61.8% $124,646
 65.2%
Construction BIM49,600
 26.5% 46,249
 24.2%
Emerging Verticals21,939
 11.7% 20,183
 10.6%
Total sales$187,108
   $191,078
  

3D Manufacturing    
(dollars in thousands) Six Months Ended
  June 30, 2019 June 30, 2018
Total sales $115,569
 $124,646
Segment profit $36,989
 $39,322
Segment profit as a % of 3D Manufacturing segment sales 32.0% 31.5%
Sales.Total sales in our 3D Manufacturing segment decreased by $9.0 million, or 7.3%, to $115.6 million for the six months ended June 30, 2019 from $124.6 million in the prior year period. This decrease was due to the $3.3 million reduction in sales related to the GSA incremental sales adjustment recorded in the second quarter of 2019 and a decrease in product units sold driven by the impact of our sales portfolio realignment in the first quarter of 2019 and the decline in product sales in our Asia-Pacific region in the second quarter of 2019, partially offset by continued growth in service revenue.
Segment profit. Segment profit in our 3D Manufacturing segment decreased by $2.3 million, or 5.9%, to $37.0 million for the six months ended June 30, 2019 from $39.3 million in the prior year period. This decrease was primarily due to the $3.3 million reduction in sales related to the GSA incremental sales adjustment, partially offset by service revenue growth, a decrease in selling expense due to lower commissions and a decrease in travel expenses.


Construction BIM    
(dollars in thousands) Six Months Ended
  June 30, 2019 June 30, 2018
Total sales $49,600
 $46,249
Segment profit $15,000
 $12,316
Segment profit as a % of Construction BIM segment sales 30.2% 26.6%
Sales. Total sales in our Construction BIM segment increased by $3.4 million, or 7.2%, to $49.6 million for the six months ended June 30, 2019 from $46.2 million in the prior year period, primarily due to increases in product unit sales and service revenue, partially offset by the $0.5 million reduction in sales related to the GSA incremental sales adjustment recorded in the second quarter of 2019.
Segment profit. Segment profit in our Construction BIM segment increased by $2.7 million, or 21.8%, to $15.0 million for the six months ended June 30, 2019 from $12.3 million in the prior year period, primarily driven by the increase in product unit sales and an increase in product gross margin, reflecting improved manufacturing efficiencies.
Emerging Verticals  
(dollars in thousands) Six Months Ended
  June 30, 2019 June 30, 2018
Total sales $21,939
 $20,183
Segment (loss) profit $(528) $1,484
Segment (loss) profit as a % of Emerging Verticals segment sales (2.4)% 7.4%
Sales. Total sales in our Emerging Verticals segment increased by $1.7 million, or 8.7%, to $21.9 million for the six months ended June 30, 2019 from $20.2 million in the prior year period, primarily due to higher sales in all of our emerging verticals, as we continue to strategically invest in new markets both through acquisition and organically, partially offset by the $2.0 million reduction in sales related to the GSA incremental sales adjustment recorded in the second quarter of 2019.
Segment (loss) profit. Segment loss in our Emerging Verticals segment was $0.5 million for the six months ended June 30, 2019 compared to segment profit of $1.5 million in the prior year period. This change of $2.0 million was primarily due to the $2.0 million reduction in sales related to the GSA incremental sales adjustment.



Liquidity and Capital Resources
Cash and cash equivalents increased by $11.8$40.1 million to $120.6$173.7 million at June 30, 20192020 from $108.8$133.6 million at December 31, 2018.2019. The increase was primarily driven by net cash provided by operating activities, partially offset by net cash used inand investing and financing activities. Cash provided by operating activities was $17.7$16.1 million during the six months ended June 30, 2019,2020, compared to less than $0.1$17.7 million of cash provided by operations during the six months ended June 30, 2018.2019. The increasedecrease was mainly due to changes in working capital accounts, primarily a decrease in accounts receivable and an increaselarger net loss in the GSA liability, partially offset by an increase in inventory and a decrease in accounts payable, accrued liabilities and lease liability.current period.
Cash used inprovided by investing activities during the six months ended June 30, 20192020 was $4.9$23.4 million compared to $12.1cash used in investing activities of $4.9 million during the six months ended June 30, 2018.2019. The decreasechange was primarily due to $4.0 million in cash paid for acquisitions and $1.8 million in cash paid for equity investments and advancesthe maturity of U.S. Treasury Bills amounting to affiliates during the six months ended June 30, 2018 compared to no such activity during the same period in 2019.
Cash used in financing activities was $1.1$25.0 million during the six months ended June 30, 2019 compared to cash2020 without such activity during the six months ended June 30, 2019.
Cash provided by financing activities was $1.3 million during the six months ended June 30, 2020 compared to cash used in financing activities of $7.1$1.1 million for the six months ended June 30, 2018.2019. The change was primarily due to $7.1$3.9 million in cash received from the exercise of employee stock options during the six months ended June 30, 20182020 compared to $0.7 million during the six months ended June 30, 2019 and payments for taxes related to the net share settlement of equity awards of $1.4 million during the six months ended June 30, 2019 compared to no such payments during the six months ended June 30, 2018.2019.
Of our cash and cash equivalents, $80.9$84.2 million was held by foreign subsidiaries as of June 30, 2019.2020. On December 22, 2017, the United States enacted the U.S. Tax Cuts and Jobs Act, resulting in significant modifications to existing tax law, which included a transition tax on the mandatory deemed repatriation of foreign earnings. Despite the changes in U.S. tax law, our current intent is to indefinitely reinvest these funds in our foreign operations, as the cash is needed to fund ongoing operations.
On November 24, 2008, our Board of Directors approved a $30.0 million share repurchase program. Acquisitions for the share repurchase program may be made from time to time at prevailing prices, as permitted by securities laws and other legal requirements, and subject to market conditions and other factors. The share repurchase program may be discontinued at any time. There is no expiration date or other restriction governing the period over which we can repurchase shares under the program. In October 2015, our Board of Directors authorized an increase to the existing share repurchase program from $30.0 million to $50.0 million. We made no stock repurchases during the six month period ended June 30, 20192020 under this program. As of June 30, 2019,2020, we had authorization to repurchase $18.3 million remaining under the repurchase program.
We believe that our working capital and anticipated cash flow from operations will be sufficient to fund our long-term liquidity operating requirements for at least the next 12 months.
We have no off-balance sheet arrangements.
Contractual Obligations and Commercial Commitments
We enter into purchase commitments for products and services in the ordinary course of business. These purchases generally cover production requirements for 60 to 120 days as well as materials necessary to service customer units through the product lifecycle and for warranty commitments. As of June 30, 2019,2020, we had $49.1$48.1 million in purchase commitments that are expected to be delivered within the next 12 months. Other than as described in the preceding sentences, there have been no material changes to the contractual obligations and commercial commitments table included in Part II, Item 7 of our Annual Report on Form 10-K for the year ended December 31, 2018.2019.
Critical Accounting Policies
The preparation of our condensed consolidated financial statements requires our management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues, and expenses, as well as disclosure of contingent assets and liabilities. We base our estimates on historical experience, along with various other factors believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. Some of these judgments can be subjective and complex and, consequently, actual results may differ from these estimates under different assumptions or conditions. A discussion of our critical accounting policies is included in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on Form 10-K for the year ended December 31, 2018,2019, as filed with the Securities and Exchange Commission on February 21, 2019.19, 2020. As of June 30, 2019,2020, our critical accounting policies have not changed from those described in our Annual Report on Form 10-K for the year ended December 31, 2018.2019.

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Table of Contents
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Foreign Exchange Exposure
We conduct a significant portion of our business outside the United States. As of and for the six months ended June 30, 2019, 62%2020, 59% of our revenue was invoiced, and a significant portion of our operating expenses were paid, in foreign currencies, and 48%37% of our assets were denominated in foreign currencies. Fluctuations in exchange rates between the U.S. dollar and such foreign currencies may have a material effect on our results of operations and financial condition and could specifically result in foreign exchange gains and losses. The impact of future exchange rate fluctuations on the results of our operations cannot be accurately predicted due to our constantly changing exposure to various currencies, and the fact that all foreign currencies do not react in the same manner in relation to the U.S. dollar. Our most significant exposures are to the Euro, Swiss Franc, Japanese Yen, Chinese Yuan and Brazilian Real. To the extent that the percentage of our non-U.S. dollar revenues derived from international sales increases in the future, our exposure to risks associated with fluctuations in foreign exchange rates may increase. We are aware of the availability of off-balance sheet financial instruments to hedge exposure to foreign currency exchange rates, including cross-currency swaps, forward contracts and foreign currency options. However, we have not used such instruments in the past, and none were utilized in 20182019 or the six months ended June 30, 2019.2020.

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Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We are responsible for establishing and maintaining disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), that are designed to provide reasonable assurance that information required to be disclosed in our reports filed under the Exchange Act, such as this Quarterly Report on Form 10-Q, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s (“SEC’s”(the “SEC”) rules and forms. Disclosure controls and procedures also include, without limitation, controls and procedures that are designed to provide reasonable assurance that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
Under the supervision and with the participation of our management, including our Chief Executive Officer and our Chief Financial Officer, we evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act) as of June 30, 2019.2020. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective as of June 30, 20192020 to provide reasonable assurance that information required to be disclosed in this Quarterly Report on Form 10-Q was recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and was accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
Changes in Internal Control Over Financial Reporting
During the quarter ended June 30, 2019,2020, there was no change in our internal control over financial reporting (as such term is defined in Rule 13a-15(f) under the Exchange Act) that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION

Item 1. Legal Proceedings
We are not involved in any legal proceedings, including routine litigation arising in the normal course of business, that we believe will have a material adverse effect on our business, financial condition or results of operations.

Item 1A. Risk Factors
In addition to the other information set forth in this Quarterly Report on Form 10-Q, you should carefully consider the factors discussed under “Risk Factors” in this Item 1A and in our Annual Report on Form 10-K for the year ended December 31, 2018,2019, as updated by our Quarterly Report on Form 10-Q for the quarter ended March 31, 2020, each as filed with the SEC, and in this Item 1A before deciding to invest in, or retain, shares of our common stock. These risks could materially and adversely affect our business, financial condition, and results of operations. The risks described in our Annual Report on Form 10-K for the year ended December 31, 20182019 and in subsequent periodic reports filed with the SEC are not the only risks we face. Our operations could also be affected by additional factors that are not presently known by us or by factors that we currently consider to be immaterial to our business. As of June 30, 2019, thereThere have been no material changes in our risk factors from those set forth in our Annual Report on Form 10-K for the year ended December 31, 2018.2019, other than as updated by our subsequent quarterly reports on Form 10-Q, including as set forth below.

The risk factor entitled “Our operations are vulnerable to the effects of epidemics, such as the coronavirus, which could materially disrupt our business.” has been updated to read as follows:
On March 11, 2020, the World Health Organization declared the outbreak of a novel coronavirus (“COVID-19”) as a global pandemic, which continues to spread throughout the United States and around the world. Our operations are significantly vulnerable to the effects of pandemics, such as COVID-19, which have, and could continue to materially impact our business.
We are significantly vulnerable to the economic effects of pandemics and other public health crises, including the ongoing COVID-19 outbreak that has surfaced in every country of our global operating footprint. The impact of COVID-19 including the severity of a “second wave” or other additional periods of increases or spikes in the number of COVID-19 cases in areas in which we operate, disruptions to our business, changes in consumer behaviors, restrictions on individual and business activities, changes in consumer behavior, and financial liquidity concerns, has created significant volatility in the macro-economic environment and led to reduced economic activity. There have been and continues to be material actions taken by global government authorities to contain and slow the spread of COVID-19, including travel bans, quarantines, and stay-at-home orders to restrict activities for individuals and businesses.
Most of our non-manufacturing and technical service personnel continue to work from home, which began in March 2020. Our global manufacturing operations, including facilities located in Exton, Pennsylvania, Lake Mary, Florida, Germany, Switzerland and Singapore continue to be designated as essential business and therefore continue to operate. To protect our employees in facilities in which our teams operate, we have and continue to employ significant preventative measures to ensure the health and safety of our employees, including temperature screenings prior to entering our plants, enforcement of safe distancing between employees within our plants, encouragement that employees wash hands often, and stay-at-home measures if symptoms of COVID-19 arise during work hours or prior to entering our plants.
The full impact of the COVID-19 pandemic on our financial condition and results of operations will depend on future events and developments, such as the duration and magnitude of the outbreak and future possible subsequent outbreaks. The impacts of the pandemic include, but are not limited to, the following:
Potential production slowdowns of our factories in impacted countries or potential supply and distribution chain disruption, which could in the future result in increased costs and decreased efficiency, and which have and could impact our ability to respond to rapid changes in demand;
The demand for our products and services, and whether the pandemic leads to recessionary conditions in any of our key markets, including potential trade customer financial restructuring or insolvency and increases in accounts receivable balances with our trade customer base;
Potential future impairment in value of our tangible or intangible assets could be recorded as a result of weaker economic conditions;
Potential significant disruption of global financial markets, which could have a negative impact on our ability to access capital in the future, and which has, together with operational impacts noted above, necessitated certain recent liquidity creation and preservation actions as a precautionary measure;
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Fluctuations in forecasted earnings before tax and corresponding volatility in our effective tax rate;
Potential operational disruption if key employees terminate their employment or become ill, as well as diversion of our management team's attention from non-COVID-19 related matters; and
Potential investigations, legal claims or litigation against us for actions we have taken or may take, or decisions we have made or may make, as a consequence of the pandemic;
As such, the ultimate impact on our financial condition and results of operations cannot be determined at this time. In 2020, we have been adversely affected and continue to expect our business, financial condition and results of operations to be adversely affected.
In addition, we cannot predict the impact that COVID-19 will have on our trade customers, suppliers, consumers, and each of their financial conditions; however, any material effect on these parties could adversely impact us. The impact of COVID-19 may also exacerbate other risks discussed in Item 1A. Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2019, any of which could have a material adverse effect on our business, financial condition and results of operations.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Purchases of Equity Securities by the Issuer Under the Share Repurchase Plan
On November 24, 2008, our Board of Directors approved a $30.0 million share repurchase program. Acquisitions for the share repurchase program may be made from time to time at prevailing prices, as permitted by securities laws and other legal requirements, and subject to market conditions and other factors. The share repurchase program may be discontinued at any time. There is no expiration date or other restriction governing the period over which we can repurchase shares under the program. In October 2015, our Board of Directors authorized an increase to the existing share repurchase program from $30.0 million to $50.0 million. We made no stock repurchases during the six month period ended June 30, 20192020 under this program. As of June 30, 2019,2020, we had authorization to repurchase $18.3 million remaining under the repurchase program.

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Item 6. Exhibits
 
INDEX TO EXHIBITS
101.INS101.SCHXBRL Instance Document - the Instance Document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF101.LABInline XBRL Taxonomy Extension Label Linkbase Document
101.PREInline XBRL Taxonomy Presentation Linkbase Document
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB104Cover Page Interactive Data File (formatted as inline XBRL Taxonomy Labels Linkbase Documentwith applicable taxonomy extension information contained in Exhibits 101.*)
101.PREXBRL Taxonomy Presentation Linkbase Document
* This certification will not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liability of that section. Such certification will not be deemed to be incorporated by reference into any filing under the Securities Act of 1933, as amended, or the Exchange Act, except to the extent specifically incorporated by reference into such filing.


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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

FARO Technologies, Inc.
(Registrant)
Date: August 4, 2020By:FARO Technologies, Inc./s/ Allen Muhich
(Registrant)Name: Allen Muhich
Date: July 24, 2019By:/s/ Robert Seidel
Name: Robert Seidel
Title: Chief Financial Officer
(Duly Authorized Officer and Principal Financial Officer)


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