UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
   
þ QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
For the quarterly period ended JuneSeptember 30, 2011
OR
   
o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
Commission File Number 1-10485
TYLER TECHNOLOGIES, INC.
(Exact name of registrant as specified in its charter)
   
DELAWARE 75-2303920
(State or other jurisdiction of
(I.R.S. employer
incorporation or organization) (I.R.S. employer
identification no.)
5949 SHERRY LANE, SUITE 1400
DALLAS, TEXAS
75225
(Address of principal executive offices)
(Zip code)
(972) 713-3700
(Registrant’s telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yesþ Noo
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data file required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yesþ Noo
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check
(Check one):
Large accelerated fileroAccelerated filerþNon-accelerated filero
(Do not check if a smaller reporting company)
Smaller Reporting Companyo
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yeso Noþ
The number of shares of common stock of registrant outstanding on July 26,October 21, 2011 was 31,766,000.29,714,000.
 
 


TABLE OF CONTENTS

PART I. FINANCIAL INFORMATION
PART I. ITEM 1. Financial Statements
ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
ITEM 3. Quantitative and Qualitative Disclosures About Market Risk
ITEM 4. Controls and Procedures
Part II. OTHER INFORMATION
ITEM 1. Legal Proceedings
ITEM 1A. Risk Factors
ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds
ITEM 3. Defaults Upon Senior Securities
ITEM 4. Submission of Matters to a Vote of Security Holders
ITEM 5. Other Information
ITEM 6. Exhibits
SIGNATURES
EX-31.1
EX-31.2
EX-32.1
EX-101 INSTANCE DOCUMENT
EX-101 SCHEMA DOCUMENT
EX-101 CALCULATION LINKBASE DOCUMENT
EX-101 LABELS LINKBASE DOCUMENT
EX-101 PRESENTATION LINKBASE DOCUMENT


PART I. FINANCIAL INFORMATION
ITEM 1. Financial Statements
TYLER TECHNOLOGIES, INC.
CONDENSED STATEMENTS OF INCOME
(In thousands, except per share amounts)
(Unaudited)
                                
 Three months ended Six months ended  Three months ended Nine months ended 
 June 30, June 30,  September 30, September 30, 
 2011 2010 2011 2010  2011 2010 2011 2010 
Revenues:  
Software licenses $8,308 $8,735 $15,130 $17,184  $7,631 $9,260 $22,761 $26,444 
Subscriptions 7,277 5,807 14,241 11,060  7,989 6,020 22,230 17,080 
Software services 17,992 18,506 34,756 35,562  17,644 16,718 52,400 52,280 
Maintenance 35,056 33,212 70,568 66,628  37,011 34,729 107,579 101,357 
Appraisal services 5,987 4,925 12,184 9,200  5,761 5,612 17,945 14,812 
Hardware and other 2,115 1,415 3,249 2,786  1,148 1,430 4,397 4,216 
                  
Total revenues 76,735 72,600 150,128 142,420  77,184 73,769 227,312 216,189 
  
Cost of revenues:  
Software licenses 989 852 1,784 1,559  536 912 2,320 2,471 
Acquired software 244 398 539 796  243 398 782 1,194 
Software services, maintenance and subscriptions 35,502 34,595 70,682 69,476  35,689 34,708 106,371 104,184 
Appraisal services 3,702 3,131 7,526 6,008  3,776 3,434 11,302 9,442 
Hardware and other 2,161 1,149 2,837 2,087  808 1,110 3,645 3,197 
                  
Total cost of revenues 42,598 40,125 83,368 79,926  41,052 40,562 124,420 120,488 
                  
  
Gross profit 34,137 32,475 66,760 62,494  36,132 33,207 102,892 95,701 
  
Selling, general and administrative expenses 18,466 17,439 35,754 35,000  18,755 17,337 54,509 52,337 
Research and development expense 5,035 3,744 9,584 7,260  4,196 3,233 13,780 10,493 
Amortization of customer and trade name intangibles 803 807 1,607 1,613  801 806 2,408 2,419 
                  
  
Operating income 9,833 10,485 19,815 18,621  12,380 11,831 32,195 30,452 
  
Other expense, net  (524)  (102)  (1,024)  (144)  (562)  (568)  (1,586)  (712)
                  
Income before income taxes 9,309 10,383 18,791 18,477  11,818 11,263 30,609 29,740 
Income tax provision 3,685 4,134 7,439 7,356  4,312 4,540 11,751 11,896 
                  
Net income $5,624 $6,249 $11,352 $11,121  $7,506 $6,723 $18,858 $17,844 
                  
  
Earnings per common share:  
Basic $0.18 $0.18 $0.36 $0.32  $0.24 $0.20 $0.60 $0.52 
                  
Diluted $0.17 $0.17 $0.34 $0.31  $0.23 $0.19 $0.57 $0.50 
                  
  
Basic weighted average common shares outstanding 32,005 34,862 31,912 34,815  31,097 34,103 31,247 34,075 
Diluted weighted average common shares outstanding 33,848 36,203 33,650 36,262  32,960 35,410 33,027 35,475 
See accompanying notes.

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TYLER TECHNOLOGIES, INC.
CONDENSED BALANCE SHEETS
(In thousands, except par value and share amounts)
        
         September 30,   
 June 30, 2011 December 31,  2011 December 31, 
 (Unaudited) 2010  (Unaudited) 2010 
ASSETS  
Current assets:  
Cash and cash equivalents $1,412 $2,114  $5,280 $2,114 
Short-term investments available-for-sale 25 25   25 
Accounts receivable (less allowance for losses of $747 in 2011 and $1,603 in 2010) 90,486 81,860 
Accounts receivable (less allowance for losses of $916 in 2011 and $1,603 in 2010) 75,456 81,860 
Prepaid expenses 8,238 7,801  8,008 7,801 
Other current assets 4,067 3,543  2,483 3,543 
Deferred income taxes 3,106 3,106  3,106 3,106 
          
Total current assets 107,334 98,449  94,333 98,449 
  
Accounts receivable, long-term portion 631 1,231  1,212 1,231 
Property and equipment, net 40,511 34,851  40,780 34,851 
Non-current investments available-for-sale 2,101 2,126  2,101 2,126 
  
Other assets:  
Goodwill 92,831 92,831  92,831 92,831 
Other intangibles, net 29,958 32,307  28,812 32,307 
Sundry 1,788 2,237  1,667 2,237 
          
 $275,154 $264,032  $261,736 $264,032 
          
  
LIABILITIES AND SHAREHOLDERS’ EQUITY  
Current liabilities:  
Accounts payable $2,331 $2,626  $3,736 $2,626 
Accrued liabilities 20,466 19,433  21,202 19,433 
Deferred revenue 110,455 102,590  108,114 102,590 
          
Total current liabilities 133,252 124,649  133,052 124,649 
  
Revolving line of credit 31,500 26,500  58,000 26,500 
Deferred income taxes 5,952 5,911  5,972 5,911 
  
Commitments and contingencies  
  
Shareholders’ equity:  
Preferred stock, $10.00 par value; 1,000,000 shares authorized, none issued      
Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued in 2011 and 2010 481 481  481 481 
Additional paid-in capital 152,330 153,576  153,766 153,576 
Accumulated other comprehensive loss, net of tax  (275)  (275)  (275)  (275)
Retained earnings 113,910 102,558  121,416 102,558 
Treasury stock, at cost; 16,406,212 and 15,854,205 shares in 2011 and 2010, respectively  (161,996)  (149,368)
Treasury stock, at cost; 18,407,024 and 15,854,205 shares in 2011 and 2010, respectively  (210,676)  (149,368)
          
Total shareholders’ equity 104,450 106,972  64,712 106,972 
          
 $275,154 $264,032  $261,736 $264,032 
          
See accompanying notes.

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TYLER TECHNOLOGIES, INC.
CONDENSED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
                
 Six months ended June 30,  Nine months ended September 30, 
 2011 2010  2011 2010 
Cash flows from operating activities:  
Net income $11,352 $11,121  $18,858 $17,844 
Adjustments to reconcile net income to net cash provided (used) by operations: 
Adjustments to reconcile net income to net cash provided by operations: 
Depreciation and amortization 5,219 5,318  7,778 8,077 
Share-based compensation expense 2,969 3,073  4,585 4,617 
Excess tax benefit from exercises of share-based arrangements  (1,692)  (1,161)  (1,721)  (1,209)
Changes in operating assets and liabilities, exclusive of effects of acquired companies:  
Accounts receivable  (8,026)  (8,014) 6,423 3,837 
Income tax payable 1,552  (1,630) 3,225  (78)
Prepaid expenses and other current assets  (814) 840   (655) 425 
Accounts payable  (295)  (878) 1,110  (1,939)
Accrued liabilities 1,197  (7,843)  (22)  (3,551)
Deferred revenue 7,865  (1,200) 5,524  (759)
          
Net cash provided (used) by operating activities 19,327  (374)
Net cash provided by operating activities 45,105 27,264 
          
  
Cash flows from investing activities:  
Proceeds from sale of investments 25 50  50 75 
Cost of acquisitions, net of cash acquired   (9,661)   (9,661)
Additions to property and equipment  (8,416)  (3,493)  (9,926)  (4,197)
Decrease in restricted investments  1,000   6,000 
Decrease in other 214 3 
Decrease (increase) in other 199  (3)
          
Net cash used by investing activities  (8,177)  (12,101)  (9,677)  (7,786)
          
  
Cash flows from financing activities:  
Purchase of treasury shares  (20,884)  (14,398)  (68,525)  (41,674)
Increase in net borrowings on revolving line of credit 5,000 14,650  31,500 16,500 
Contributions from employee stock purchase plan 924 951  1,472 1,404 
Proceeds from exercise of stock options 1,416 1,607  1,570 1,863 
Debt issuance costs   (2,027)
Excess tax benefit from exercises of share-based arrangements 1,692 1,161  1,721 1,209 
          
Net cash (used) provided by financing activities  (11,852) 3,971 
Net cash used by financing activities  (32,262)  (22,725)
          
  
Net decrease in cash and cash equivalents  (702)  (8,504)
Net increase (decrease) in cash and cash equivalents 3,166  (3,247)
Cash and cash equivalents at beginning of period 2,114 9,696  2,114 9,696 
          
  
Cash and cash equivalents at end of period $1,412 $1,192  $5,280 $6,449 
          
See accompanying notes.

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Tyler Technologies, Inc.
Notes to Condensed Financial Statements
(Unaudited)
(Tables in thousands, except per share data)
(1)(1) Basis of Presentation
We prepared the accompanying condensed financial statements following the requirements of the Securities and Exchange Commission (“SEC”) and accounting principles generally accepted in the United States, or GAAP, for interim reporting. As permitted under those rules, certain footnotes or other financial information that are normally required by GAAP can be condensed or omitted for interim periods. Balance sheet amounts are as of JuneSeptember 30, 2011 and December 31, 2010 and operating result amounts are for the three and sixnine months ended JuneSeptember 30, 2011 and 2010, and include all normal and recurring adjustments that we considered necessary for the fair summarized presentation of our financial position and operating results. As these are condensed financial statements, one should also read the financial statements and notes included in our latest Form 10-K for the year ended December 31, 2010. Revenues, expenses, assets and liabilities can vary during each quarter of the year. Therefore, the results and trends in these interim financial statements may not be the same as those for the full year.
(2)(2) Financial Instruments
Assets recorded at fair value in the balance sheet as of JuneSeptember 30, 2011 are categorized based upon the level of judgment associated with the inputs used to measure their fair value. Hierarchical levels, defined by Accounting Standards Codification (“ASC”) 820, Fair Value Measurements and Disclosures, which are directly related to the amount of subjectivity associated with the inputs to fair valuation of these assets, are as follows:
   Level 1 — Inputs are unadjusted, quoted prices in active markets for identical assets or liabilities at the measurement date;
   Level 2 — Inputs other than Level 1 inputs that are either directly or indirectly observable; and
   Level 3 — Unobservable inputs, for which little or no market data exist, therefore requiring an entity to develop its own assumptions.
As of JuneSeptember 30, 2011 we held certain items that are required to be measured at fair value on a recurring basis. The following table summarizes the fair value of these financial assets:
                                
 Quoted prices in      Quoted prices in     
 active markets for Significant other Significant  active markets for Significant other Significant 
 identical assets observable inputs unobservable inputs  identical assets observable inputs unobservable inputs 
 Total (Level 1) (Level 2) (Level 3)  Total (Level 1) (Level 2) (Level 3) 
Cash and cash equivalents $1,412 $1,412 $ $  $5,280 $5,280 $ $ 
Investments available-for-sale 2,126 25  2,101  2,101   2,101 
                  
Total $3,538 $1,437 $ $2,101 ��$7,381 $5,280 $ $2,101 
                  
Cash and cash equivalents consist primarily of money market funds with original maturity dates of three months or less, for which we determine fair value through quoted market prices. Investments available-for-sale consist of two auction rate municipal securities (“ARS”) which are collateralized debt obligations supported by municipal agencies and do not include mortgage-backed securities. These ARS are debt instruments with stated maturities of 21 and 31 years, for which the interest rate is designed to be reset through Dutch auctions approximately every 30 days. However, due to events in the credit markets, auctions for these securities have not occurred since February 2008. Both of our ARS have had a series of very small partial redemptions at par in the period from July 2009 through July 2011. As of JuneSeptember 30, 2011 we have continued to earn and collect interest on both of our ARS.
Because quoted prices in active markets are no longer available we determined the estimated fair values of these securities utilizing a discounted trinomial model. The model considers the probability of three potential occurrences for each auction event through the maturity date of each ARS. The three potential outcomes for each auction are (i) successful auction/early redemption, (ii) failed auction and (iii) issuer default. Inputs in determining the probabilities of the potential outcomes include but are not limited to, the securities’ collateral, credit rating, insurance, issuer’s financial standing, contractual restrictions on disposition and the liquidity in the market. The fair value of each ARS is determined by summing the present value of the probability-weighted future

4


principal and interest payments determined by the model. Since there can be no assurances that auctions for these securities will be successful in the near future, we have classified our ARS as non-current investments.

4


The par and carrying values, and related cumulative unrealized loss for our non-current investments available-for-sale as of JuneSeptember 30, 2011 are as follows:
          
 Temporary Carrying         
Par ValuePar Value Impairment ValuePar Value Temporary
Impairment
 Carrying Value 
$2,525 $424 $2,101 2,525 $424 $2,101 
We consider the impairment in our ARS as temporary because we do not have the intent to sell, nor is it more-likely-than-not that we will be required to sell these securities before recovery of their cost basis. We believe that this decline in fair value is temporary, because the underlying assets of these securities are supported by municipal agencies and do not include mortgage-backed securities, have redemption features which call for redemption at 100% of par value and have a current credit rating of A or AA. The ratings on the ARS take into account credit support through insurance policies guaranteeing each of the bonds’ payment of principal and accrued interest, if it becomes necessary. In addition, both ARS have had a series of very small partial redemptions at par in the period July 2009 through July 2011. We did not record any unrealized gains or losses on our ARS in the sixnine months ended JuneSeptember 30, 2011. Based on our cash and cash equivalents balance of $1.4$5.3 million, expected operating cash flows and a $150.0 million credit line, we do not believe a lack of liquidity associated with our ARS will adversely affect our ability to conduct business, and believe we have the ability to hold the securities throughout the currently estimated recovery period. We will continue to evaluate any changes in the market value of our ARS and in the future, depending upon existing market conditions, we may be required to record an other-than-temporary decline in market value.
The following table reflects the activity for assets measured at fair value using Level 3 inputs for the sixnine months ended JuneSeptember 30, 2011:
        
Balance as of December 31, 2010 $2,126  $2,126 
Transfers into level 3    
Transfers out of level 3    
Unrealized gains included in accumulated other comprehensive loss    
      
Balance as of March 31, 2011 2,126  2,126 
  
Transfers into level 3    
Transfers out of level 3  (25)  (25)
Unrealized losses included in accumulated other comprehensive loss    
      
Balance as of June 30, 2011 $2,101  2,101 
    
Transfers into level 3  
Transfers out of level 3  
Unrealized gains included in accumulated other comprehensive loss  
   
Balance as of September 30, 2011 $2,101 
   
(3)(3) Shareholders’ Equity
The following table details activity in our common stock:
                                
 Six months ended June 30,  Nine months ended September 30, 
 2011 2010  2011 2010 
 Shares Amount Shares Amount  Shares Amount Shares Amount 
Purchases of common stock  (913) $(20,884)  (868) $(14,878)  (2,951) $(70,480)  (3,350) $(61,549)
Stock option exercises 312 1,416 332 1,607  325 1,570 367 1,863 
Employee stock plan purchases 49 924 53 871  73 1,472 91 1,371 
On September 9, 2011 our board of directors authorized the repurchase of up to an additional 2.0 million shares of Tyler common stock. As of JuneSeptember 30, 2011, we had authorization from our board of directors to repurchase up to 1.8 million additional shares of Tyler common stock.

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(4)(4) Revolving Line of Credit
In August 2010, we entered into a $150.0 million Credit Agreement (the “Credit Facility”) and a related pledge and security agreement with a group of seven financial institutions, with Bank of America, N.A., as Administrative Agent. The Credit Facility provides for a revolving credit line of $150.0 million (which may be increased up to $200.0 million subject to our obtaining commitments for such increase), with a $25.0 million sublimit for letters of credit. The Credit Facility matures on August 11, 2014. Borrowings under the Credit Facility may be used for general corporate purposes, including working capital requirements, acquisitions and share repurchases.
Borrowings under the Credit Facility bear interest at a rate of either (1) Bank of America’s prime rate plus a margin of 1.50% to 2.75% or (2) the 30, 60, 90 or 180-day LIBOR rate plus a margin of 2.50% to 3.75%, with the margin determined by our consolidated leverage ratio. As of JuneSeptember 30, 2011, our effective average interest rate for borrowings during the three and sixnine months ended JuneSeptember 30, 2011 was 3.46%3.39% and 3.23%3.29%, respectively. As of JuneSeptember 30, 2011, our interest rate was 3.19%3.23%. The Credit Facility is secured by substantially all of our assets, excluding real property. The Credit Facility requires us to maintain certain financial ratios and other financial conditions and prohibits us from making certain investments, advances, cash dividends or loans, and limits incurrence of additional indebtedness and liens. As of JuneSeptember 30, 2011, we were in compliance with those covenants.
As of JuneSeptember 30, 2011, we had $31.5$58.0 million in outstanding borrowings and unused available borrowing capacity of $110.2$83.7 million under the Credit Facility. In addition, as of JuneSeptember 30, 2011, our bank had issued outstanding letters of credit totaling $8.3 million to secure surety bonds required by some of our customer contracts. These letters of credit reduce our available borrowing capacity and expire through mid-2012.
(5)(5) Income Tax Provision
For the three and sixnine months ended JuneSeptember 30, 2011, we had an effective income tax rate of 39.6%36.5% and 38.4%, respectively compared to 39.8%40.3% and 40.0% for the three and sixnine months ended JuneSeptember 30, 2010.2010, respectively. The effective income tax rates for the periods presented were different from the statutory United States federal income tax rate of 35% primarily due to state income taxes, non-deductible share-based compensation expense, the qualified manufacturing activities deduction, research and development tax credit and non-deductible meals and entertainment costs.
We made federal and state income tax payments, net of refunds, of $5.9$8.5 million in the sixnine months ended JuneSeptember 30, 2011, compared to $9.0$12.0 million in net payments for the same period of the prior year.
(6)(6) Earnings Per Share
The following table details the reconciliation of basic earnings per share to diluted earnings per share:
                                
 Three months ended Six months ended  Three months ended Nine months ended 
 June 30, June 30,  September 30, September 30, 
 2011 2010 2011 2010  2011 2010 2011 2010 
Numerator for basic and diluted earnings per share:  
  
Net income $5,624 $6,249 $11,352 $11,121  $7,506 $6,723 $18,858 $17,844 
                  
  
Denominator:  
  
Weighted-average basic common shares outstanding 32,005 34,862 31,912 34,815  31,097 34,103 31,247 34,075 
Assumed conversion of dilutive securities:  
Stock options 1,843 1,341 1,738 1,447  1,863 1,307 1,780 1,400 
                  
Denominator for diluted earnings per share — Adjusted weighted-average shares 33,848 36,203 33,650 36,262  32,960 35,410 33,027 35,475 
                  
  
Earnings per common share:  
Basic $0.18 $0.18 $0.36 $0.32  $0.24 $0.20 $0.60 $0.52 
                  
Diluted $0.17 $0.17 $0.34 $0.31  $0.23 $0.19 $0.57 $0.50 
                  

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For the three and sixnine months ended JuneSeptember 30, 2011, stock options representing the right to purchase common stock of approximately 562,000764,000 shares and 790,000781,000 shares, respectively, were not included in the computation of diluted earnings per share because their inclusion would have had an anti-dilutive effect. For the three and sixnine months ended JuneSeptember 30, 2010, stock options representing the right to purchase common stock of approximately 2.41.5 million shares and 2.32.0 million shares, respectively, were not included in the computation of diluted earnings per share because their inclusion would have had an anti-dilutive effect.
(7)(7) Share-Based Compensation
The following table summarizes share-based compensation expense related to share-based awards recorded in the statements of operations, pursuant to ASC 718, Stock Compensation:
                                
 Three months ended Six months ended  Three months ended Nine months ended 
 June 30, June 30,  September 30, September 30, 
 2011 2010 2011 2010  2011 2010 2011 2010 
Cost of software services, maintenance and subscriptions $214 $180 $410 $345  $239 $184 $649 $529 
Selling, general and administrative expense 1,306 1,428 2,559 2,728  1,377 1,360 3,936 4,088 
                  
Total share-based compensation expense $1,520 $1,608 $2,969 $3,073  $1,616 $1,544 $4,585 $4,617 
                  
(8)(8) Segment and Related Information
We are a major provider of integrated information management solutions and services for the public sector, with a focus on local governments.
We provide our software systems and services and appraisal services through four business units which focus on the following products:
financial management and education software solutions;
financial management, municipal courts, and land and vital records software solutions;
courts and justice software solutions; and
appraisal and tax software solutions and property appraisal services.
financial management and education software solutions;
financial management, municipal courts, and land and vital records software solutions;
courts and justice software solutions; and
appraisal and tax software solutions and property appraisal services.
In accordance with ASC 280-10, Segment Reporting, the financial management and education software solutions unit, financial management, municipal courts and land and vital records software solutions unit and the courts and justice software solutions unit meet the criteria for aggregation and are presented in one segment, Enterprise Software Solutions (“ESS”). The ESS segment provides municipal and county governments and schools with software systems to meet their information technology and automation needs for mission-critical “back-office” functions such as financial management and courts and justice processes. The Appraisal and Tax Software Solutions and Services (“ATSS”) segment provides systems and software that automate the appraisal and assessment of real and personal property, as well as property appraisal outsourcing services for local governments and taxing authorities. Property appraisal outsourcing services include: the physical inspection of commercial and residential properties; data collection and processing; computer analysis for property valuation; preparation of tax rolls; community education; and arbitration between taxpayers and the assessing jurisdiction.
We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income as income before noncash amortization of intangible assets associated with their acquisition, share-based compensation expense, interest expense and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Segment operating income for corporate primarily consists of compensation costs for the executive management team and certain accounting and administrative staff and share-based compensation expense for the entire company. Segment operating income for corporate also includes our company-wide customer conference revenues and associated expenses.

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For the three months ended JuneSeptember 30, 2011
                                
 ESS ATSS Corporate Totals ESS ATSS Corporate Totals 
    
Revenues  
Software licenses $7,562 $746 $ $8,308  $7,081 $550 $ $7,631 
Subscriptions 7,089 188  7,277  7,800 189  7,989 
Software services 15,625 2,367  17,992  15,199 2,445  17,644 
Maintenance 31,315 3,741  35,056  33,152 3,859  37,011 
Appraisal services  5,987  5,987   5,761  5,761 
Hardware and other 1,018  1,097 2,115  1,148  1,148 
Intercompany 463   (463)   599   (599)  
    
Total revenues . $63,072 $13,029 $634 $76,735 
Total revenues $64,979 $12,804 $(599) $77,184 
Segment operating income $12,420 $2,407 $(3,947) $10,880  $14,165 $2,514 $(3,255) $13,424 
For the sixnine months ended JuneSeptember 30, 2011
                                
 ESS ATSS Corporate Totals ESS ATSS Corporate Totals 
    
Revenues  
Software licenses $13,849 $1,281 $ $15,130  $20,930 $1,831 $ $22,761 
Subscriptions 13,926 315  14,241  21,726 504  22,230 
Software services 29,888 4,868  34,756  45,087 7,313  52,400 
Maintenance 62,947 7,621  70,568  96,099 11,480  107,579 
Appraisal services  12,184  12,184   17,945  17,945 
Hardware and other 2,152  1,097 3,249  3,300  1,097 4,397 
Intercompany 870   (870)   1,469   (1,469)  
    
Total revenues . $123,632 $26,269 $227 $150,128 
Total revenues $188,611 $39,073 $(372) $227,312 
Segment operating income $24,768 $5,042 $(7,849) $21,961  $38,933 $7,556 $(11,104) $35,385 
For the three months ended JuneSeptember 30, 2010
                                
 ESS ATSS Corporate Totals ESS ATSS Corporate Totals 
    
Revenues  
Software licenses $8,246 $489 $ $8,735  $8,613 $647 $ $9,260 
Subscriptions 5,723 84  5,807  5,943 77  6,020 
Software services 15,859 2,647  18,506  14,199 2,519  16,718 
Maintenance 29,506 3,706  33,212  30,987 3,742  34,729 
Appraisal services  4,925  4,925   5,612  5,612 
Hardware and other 1,280  135 1,415  1,431  (1)  1,430 
Intercompany 461   (461)   602   (602)  
    
Total revenues . $61,075 $11,851 $(326) $72,600 
Total revenues $61,775 $12,596 $(602) $73,769 
Segment operating income $13,260 $1,954 $(3,524) $11,690  $14,211 $2,611 $(3,787) $13,035 

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For the sixnine months ended JuneSeptember 30, 2010
                                
 ESS ATSS Corporate Totals ESS ATSS Corporate Totals 
    
Revenues  
Software licenses $16,168 $1,016 $ $17,184  $24,781 $1,663 $ $26,444 
Subscriptions 10,897 163  11,060  16,840 240  17,080 
Software services 30,414 5,148  35,562  44,613 7,667  52,280 
Maintenance 59,215 7,413  66,628  90,202 11,155  101,357 
Appraisal services  9,200  9,200   14,812  14,812 
Hardware and other 2,644 7 135 2,786  4,075 6 135 4,216 
Intercompany 786   (786)   1,388   (1,388)  
    
Total revenues . $120,124 $22,947 $(651) $142,420 
Total revenues $181,899 $35,543 $(1,253) $216,189 
Segment operating income $24,522 $3,747 $(7,239) $21,030  $38,733 $6,358 $(11,026) $34,065 
                
Reconciliation of reportable segment operating For the three months ended June 30, For the six months ended June 30,
income to the Company’s consolidated totals: 2011 2010 2011 2010
                    
  For the three months ended For the nine months ended 
 September 30, September 30, 
Reconciliation of reportable segment operating income to the Company’s consolidated totals: 2011 2010 2011 2010 
Total segment operating income $10,880 $11,690 $21,961 $21,030  $13,424 $13,035 $35,385 $34,065 
Amortization of acquired software  (244)  (398)  (539)  (796)  (243)  (398)  (782)  (1,194)
Amortization of customer and trade name intangibles  (803)  (807)  (1,607)  (1,613)  (801)  (806)  (2,408)  (2,419)
Other expense, net  (524)  (102)  (1,024)  (144)  (562)  (568)  (1,586)  (712)
         
Income before income taxes $9,309 $10,383 $18,791 $18,477  $11,818 $11,263 $30,609 $29,740 
         
(9)(9) Commitments and Contingencies
As of JuneSeptember 30, 2011, our accounts receivable balance includes $4.2 million associated with one customer that terminated its arrangement with us for convenience and, in addition, has disputed certain amounts we invoiced the customer prior to the termination of the arrangement. We believe the receivable is a valid and enforceable claim under the terms of the arrangement, and we intend to aggressively pursue collection.
Other than ordinary course, routine litigation incidental to our business and except as described in this Quarterly Report, there are no material legal proceedings pending to which we are party or to which any of our properties are subject.
(10) New Accounting Pronouncements
Accounting Standards Update (“ASU”) 2011-08 amends existing guidance by giving an entity the option to first assess qualitative factors to determine whether it is more likely than not (that is, a likelihood of more than 50%) that the fair value of a reporting unit is less than its carrying amount. If this is the case, companies will need to perform a more detailed two-step goodwill impairment test which is used to identify potential goodwill impairments and to measure the amount of goodwill impairment losses to be recognized, if any. ASU 2011-08 will be effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011, which for us will be in our 2012 second quarter, with early adoption permitted. We do not believe the adoption of this update will have a material impact on our financial statements.
(11) Subsequent Events
On October 14, 2011, we acquired all of the capital stock of Windsor Management Group, L.L.C. (“Windsor”) for a cash purchase price of $16.3 million, net of cash acquired of $7.2 million. Windsor provides an integrated suite of financial and human capital management solutions to the K-12 education market, primarily in the Southwest. We have not finalized the allocation of the purchase price.

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ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
CAUTIONARY NOTE CONCERNING FORWARD-LOOKING STATEMENTS
This document contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 that are not historical in nature and typically address future or anticipated events, trends, expectations or beliefs with respect to our financial condition, results of operations or business. Forward-looking statements often contain words such as “believes,” “expects,” “anticipates,” “foresees,” “forecasts,” “estimates,” “plans,” “intends,” “continues,” “may,” “will,” “should,” “projects,” “might,” “could” or other similar words or phrases. Similarly, statements that describe our business strategy, outlook, objectives, plans, intentions or goals also are forward-looking statements. We believe there is a reasonable basis for our forward-looking statements, but they are inherently subject to risks and uncertainties and actual results could differ materially from the expectations and beliefs reflected in the forward-looking statements. We presently consider the following to be among the important factors that could cause actual results to differ materially from our expectations and beliefs: (1) changes in the budgets or regulatory environments of our customers, primarily local and state governments, that could negatively impact information technology spending; (2) our ability to achieve our financial forecasts due to various factors, including project delays by our customers, reductions in transaction size, fewer transactions, delays in delivery of new products or releases or a decline in our renewal rates for service agreements; (3) economic, political and market conditions, including the global economic and financial crisis, and the general tightening of access to debt or equity capital; (4) technological and market risks associated with the development of new products or services or of new versions of existing or acquired products or services; (5) our ability to successfully complete acquisitions and achieve growth or operational synergies through the integration of acquired businesses, while avoiding unanticipated costs and disruptions to existing operations;

9


(6) competition in the industry in which we conduct business and the impact of competition on pricing, customer retention and pressure for new products or services; (7) the ability to attract and retain qualified personnel and dealing with the loss or retirement of key members of management or other key personnel; and (8) costs of compliance and any failure to comply with government and stock exchange regulations. A detailed discussion of these factors and other risks that affect our business are described in our filings with the Securities and Exchange Commission, including the detailed “Risk Factors” contained in our most recent annual report on Form 10-K. We expressly disclaim any obligation to publicly update or revise our forward-looking statements.
GENERAL
We provide integrated information management solutions and services for local governments. We develop and market a broad line of software products and services to address the information technology (“IT”) needs of cities, counties, schools and other local government entities. In addition, we provide professional IT services to our customers, including software and hardware installation, data conversion, and training and for certain customers, product modifications, along with continuing maintenance and support for customers using our systems. We also provide subscription-based services such as application service provider (“ASP”) arrangements, electronic document filing solutions for courts and law offices and other hosting services as well as property appraisal outsourcing services for taxing jurisdictions.
Our products generally automate three major functional areas: (1) financial management and education, (2) courts and justice and (3) property appraisal and tax, and we report our results in two segments. The Enterprise Software Solutions (“ESS”) segment provides municipal and county governments and schools with software systems to meet their information technology and automation needs for mission-critical “back-office” functions such as financial management and courts and justice processes. The Appraisal and Tax Software Solutions and Services (“ATSS”) segment provides systems and software that automate the appraisal and assessment of real and personal property as well as property appraisal outsourcing services for local governments and taxing authorities. Property appraisal outsourcing services include: the physical inspection of commercial and residential properties; data collection and processing; computer analysis for property valuation; preparation of tax rolls; community education; and arbitration between taxpayers and the assessing jurisdiction.
On October 14, 2011, we acquired all of the capital stock of Windsor Management Group, L.L.C. (“Windsor”) for a cash purchase price of $16.3 million, net of cash acquired of $7.2 million. Windsor provides an integrated suite of financial and human capital management solutions to the K-12 education market, primarily in the Southwest.
During the sixnine months ended JuneSeptember 30, 2011, we purchased 913,000approximately 3.0 million shares of our common stock for an aggregate purchase price of $20.9$70.5 million.
In March 2011, we paid $6.6 million for approximately 27 acres of land and a building in Plano, Texas.

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Our total employee count declined from 2,0322,069 at JuneSeptember 30, 2010 to 2,0102,011 at JuneSeptember 30, 2011.
Outlook
Consistent with 2010, we expect to continueare continuing to invest aggressively in product development in 2011. We believe that our competitive position is strong and that we are well-positioned to take advantage of an eventual return to a stronger economic environment. However, until we see signs of sustained improvement, we are expecting that the new business environment in 2011 will continue to be both challenging and unpredictable, and that growth will come primarily from recurring revenues.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The discussion and analysis of our financial condition and results of operations are based upon our condensed financial statements. These condensed financial statements have been prepared following the requirements of accounting principles generally accepted in the United States (“GAAP”) for interim periods and require us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates, including those related to revenue recognition and amortization and potential impairment of intangible assets and goodwill and share-based compensation expense. As these are condensed financial statements, one should also read expanded information about our critical accounting policies and estimates provided in Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” included in our Form 10-K for the year ended December 31, 2010. There have been no material changes to our critical accounting policies and estimates from the information provided in our 10-K for the year ended December 31, 2010.

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ANALYSIS OF RESULTS OF OPERATIONS
                 
  Percentage of Total Revenues 
  Third Quarter  Nine Months 
  2011  2010  2011  2010 
Revenues:                
Software licenses  9.9%  12.5%  10.0%  12.2%
Subscriptions  10.3   8.2   9.8   7.9 
Software services  22.9   22.7   23.1   24.2 
Maintenance  48.0   47.1   47.3   46.9 
Appraisal services  7.5   7.6   7.9   6.8 
Hardware and other  1.4   1.9   1.9   2.0 
             
Total revenues  100.0   100.0   100.0   100.0 
Operating Expenses:                
Cost of software licenses and acquired software  1.0   1.8   1.4   1.7 
Cost of software services, maintenance and subscriptions  46.3   47.0   46.8   48.2 
Cost of appraisal services  4.9   4.7   5.0   4.3 
Cost of hardware and other  1.0   1.5   1.6   1.5 
Selling, general and administrative expenses  24.3   23.5   24.0   24.2 
Research and development expense  5.5   4.4   6.0   4.9 
Amortization of customer base and trade name intangibles  1.0   1.1   1.0   1.1 
             
Operating income  16.0   16.0   14.2   14.1 
Other expenses, net  (0.7)  (0.8)  (0.7)  (0.3)
             
Income before income taxes  15.3   15.2   13.5   13.8 
Income tax provision  5.6   6.1   5.2   5.5 
             
Net income  9.7%  9.1%  8.3%  8.3%
             

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     Revenues
                 
  Percentage of Total Revenues Percentage of Total Revenues
  Second Quarter Six Months
  2011 2010 2011 2010
     
Revenues:                
Software licenses  10.8%  12.0%  10.1%  12.1%
Subscriptions  9.5   8.0   9.4   7.8 
Software services  23.4   25.5   23.2   25.0 
Maintenance  45.7   45.7   47.0   46.8 
Appraisal services  7.8   6.8   8.1   6.4 
Hardware and other  2.8   2.0   2.2   1.9 
                 
Total revenues  100.0   100.0   100.0   100.0 
Operating Expenses:                
Cost of software licenses and acquired software  1.6   1.7   1.5   1.7 
Cost of software services, maintenance and subscriptions  46.3   47.7   47.1   48.8 
Cost of appraisal services  4.8   4.3   5.0   4.2 
Cost of hardware and other  2.8   1.6   1.9   1.4 
Selling, general and administrative expenses  24.1   24.0   23.8   24.6 
Research and development expense  6.6   5.2   6.4   5.1 
Amortization of customer base and trade name intangibles  1.0   1.1   1.1   1.1 
                 
Operating income  12.8   14.4   13.2   13.1 
Other expenses, net  (0.7)  (0.1)  (0.7)  (0.1)
                 
Income before income taxes  12.1   14.3   12.5   13.0 
Income tax provision  4.8   5.7   4.9   5.2 
                 
Net income  7.3%  8.6%  7.6%  7.8%
                 
Software licenses.
The following table sets forth a comparison of our software license revenues for the periods presented as of JuneSeptember 30:
                                                 
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
ESS $7,562 $8,246 $(684)  (8)% $13,849 $16,168 $(2,319)  (14)% $7,081 $8,613 $(1,532)  (18)% $20,930 $24,781 $(3,851)  (16)%
ATSS 746 489 257 53 1,281 1,016 265 26  550 647  (97)  (15) 1,831 1,663 168 10 
          
Total software license revenues $8,308 $8,735 $(427)  (5)% $15,130 $17,184 $(2,054)  (12)% $7,631 $9,260 $(1,629)  (18)% $22,761 $26,444 $(3,683)  (14)%
          
For the three and sixnine months ended JuneSeptember 30, 2011, the decline in ESS software license revenues recognized was primarily attributable to longer sales cycles and postponement of customer purchasing decisions mainly due to budgetary constraints related to economic conditions as well as extended implementation timetables on some new contract signings.signed business. In addition, a portion of the decline was due to a number of customers choosing our subscription-based options, rather than purchasing the software under a traditional perpetual software arrangement. Subscription-based arrangements result in lowerno software license revenues in the initial year as compared to traditional perpetual software license arrangements but generate higher overall subscription-based revenue over the term of the contract. We had 1312 and 2638 new customers enter into subscription-based arrangements in the three and sixnine months ending JuneSeptember 30, 2011, respectively, compared to threetwo and eight10 new customers in the three and sixnine months ended JuneSeptember 30, 2010, respectively. Most new customers for subscription-based arrangements were ESS customers. We currently expect ESS software license revenues for the full year 2011 to be moderately lower than 2010.

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In the three months ended JuneSeptember 30, 2011, we signed 1018 new large contracts with average software license fees of approximately $640,000$277,000 compared to 1715 new large contracts signed in the three months ended JuneSeptember 30, 2010 with average software license fees of approximately $424,000.$280,000. In the sixnine months ended JuneSeptember 30, 2011, we signed 2543 new large contracts with average software license fees of approximately $396,000$346,000 compared to 3348 new large contracts signed in the sixnine months ended JuneSeptember 30, 2010 with average software license fees of approximately $415,000.$373,000. We consider contracts with a license fee component of $100,000 or more to be large. Although a contract is signed in a particular quarter, the period in which the revenue is recognized may be different because we recognize revenue according to our revenue recognition policy as described in Note 1 in the Notes to the Financial Statements included in our Form 10-K for the year ended December 31, 2010.
Subscriptions.
The following table sets forth a comparison of our subscription revenues for the periods presented as of JuneSeptember 30:
                                                 
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
ESS $7,089 $5,723 $1,366  24% $13,926 $10,897 $3,029  28% $7,800 $5,943 $1,857  31% $21,726 $16,840 $4,886  29%
ATSS 188 84 104 124 315 163 152 93  189 77 112 145 504 240 264 110 
          
Total subscriptions revenues $7,277 $5,807 $1,470  25% $14,241 $11,060 $3,181  29% $7,989 $6,020 $1,969  33% $22,230 $17,080 $5,150  30%
          
Subscription-based services revenue primarily consists of revenues derived from ASP arrangements and other hosted service offerings, software subscriptions and disaster recovery services. We also provide electronic document filing solutions (e-filings) for courts and law offices which simplify the filing and management of court related documents. Revenues for e-filings are generally derived from transaction fees. ASP and other software subscription agreements are typically for initial periods of three to six years and automatically renew unless either party cancels the agreement. Disaster recovery and miscellaneous other hosted service agreements are typically renewable annually. New customers for ASP and other hosted service offerings provided the majority of the subscription revenue increase with the remaining increase due to new disaster recovery customers and slightly higher rates for disaster recovery services. In the three months ending JuneSeptember 30, 2011, we added 1312 new customers and 1017 existing customers elected to convert to our ASP model. In the sixnine months ended JuneSeptember 30, 2011, we added 2638 new customers and 1128 existing customers elected to convert to our ASP model.

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Software services.
The following table sets forth a comparison of our software service revenues for the periods presented as of JuneSeptember 30:
                                                 
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
ESS $15,625 $15,859 $(234)  (1)% $29,888 $30,414 $(526)  (2)% $15,199 $14,199 $1,000  7% $45,087 $44,613 $474  1%
ATSS 2,367 2,647  (280)  (11) 4,868 5,148  (280)  (5) 2,445 2,519  (74)  (3) 7,313 7,667  (354)  (5)
          
Total software services revenues $17,992 $18,506 $(514)  (3)% $34,756 $35,562 $(806)  (2)% $17,644 $16,718 $926  6% $52,400 $52,280 $120  0%
          
Software services revenues primarily consists of professional services billed in connection with the installation of our software, conversion of customer data, training customer personnel and consulting. New customers who purchase our proprietary software licenses generally also contract with us to provide for the related software services as well.services. Existing customers also periodically purchase additional training, consulting and minor programming services. The decline inIn the three months ended September 30, 2011, software services revenues for the three and six months ended June 30, 2011 is principally duerevenue included services to lowerbuild certain software license revenue arrangements since late 2009 due to weak economic conditions and related budget pressures in the public sector. In addition, the increase in the mix of customers choosing our subscription-based solutions wasinterfaces associated with a factor in lower software services revenues.state wide contract.

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Maintenance.
The following table sets forth a comparison of our maintenance revenues for the periods presented as of JuneSeptember 30:
     ��                                             
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
ESS $31,315 $29,506 $1,809  6% $62,947 $59,215 $3,732  6% $33,152 $30,987 $2,165  7% $96,099 $90,202 $5,897  7%
ATSS 3,741 3,706 35 1 7,621 7,413 208 3  3,859 3,742 117 3 11,480 11,155 325 3 
          
Total maintenance revenues $35,056 $33,212 $1,844  6% $70,568 $66,628 $3,940  6% $37,011 $34,729 $2,282  7% $107,579 $101,357 $6,222  6%
          
We provide maintenance and support services for our software products and third party software. Maintenance and support revenues increased due to growth in our installed customer base from new software license sales and maintenance rate increases on most of our product lines. Our maintenance revenue growth rate has declined compared tobeen reduced somewhat by the previous year’s growth rate partly due to a numbereffect of existing installed customers converting to ASP arrangementsour hosted offering, which results in the last twelve months as well as newa loss of maintenance revenue offset by a larger increase in subscription revenue. New customers choosing our subscription-based options, rather than purchasing the software under a traditional perpetual software license arrangement.arrangement also negatively impact our maintenance revenue growth rate.
Appraisal services.
The following table sets forth a comparison of our appraisal service revenues for the periods presented as of JuneSeptember 30:
                                                 
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
ESS $ $ $  % $ $ $  % $ $ $  % $ $ $  %
ATSS 5,987 4,925 1,062 22 12,184 9,200 2,984 32  5,761 5,612 149 3 17,945 14,812 3,133 21 
          
Total appraisal services revenues $5,987 $4,925 $1,062  22% $12,184 $9,200 $2,984  32% $5,761 $5,612 $149  3% $17,945 $14,812 $3,133  21%
          
The appraisal services business is somewhat cyclical and driven in part by legislated revaluation cycles in various states. We began work on several new large revaluation contracts in late 2009 and mid-2010 which provided the majority of the increase in appraisal services revenues.revenues for the nine months ended September 30, 2011. We expect appraisal revenues for the full year 2011 to be moderately higher than 2010.

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     Cost of Revenues and Gross Margins
The following table sets forth a comparison of the key components of our cost of revenues for the periods presented as of JuneSeptember 30:
                                                 
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
Software licenses $989 $852 $137  16% $1,784 $1,559 $225  14% $536 $912 $(376)  (41)% $2,320 $2,471 $(151) (6)% 
Acquired software 244 398  (154)  (39) 539 796  (257)  (32) 243 398  (155)  (39) 782 1,194  (412) (35
Software services, maintenance and subscriptions 35,502 34,595 907 3 70,682 69,476 1,206 2  35,689 34,708 981 3 106,371 104,184 2,187 2 
Appraisal services 3,702 3,131 571 18 7,526 6,008 1,518 25  3,776 3,434 342 10 11,302 9,442 1,860 20 
Hardware and other 2,161 1,149 1,012 88 2,837 2,087 750 36  808 1,110  (302)  (27) 3,645 3,197 448 14 
          
Total cost of revenues $42,598 $40,125 $2,473  6% $83,368 $79,926 $3,442  4% $41,052 $40,562 $490  1% $124,420 $120,488 $3,932 3%
          

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The following table sets forth a comparison of gross margin percentage by revenue type for the periods presented as of JuneSeptember 30:
                                                
 Second QuarterChange Six MonthsChange Third QuarterChange Nine MonthsChange 
Gross margin percentage 2011 2010 % 2011 2010 % 2011 2010 % 2011 2010 % 
      
Software license and acquired software  85.2%  85.7%  (0.5)%  84.7%  86.3%  (1.6)%  89.8%  85.9%  3.9%  86.4%  86.1%  0.3%
Software services, maintenance and subscriptions 41.2 39.9 1.3 40.9 38.7 2.2  43.0 39.6 3.4 41.6 39.0 2.6 
Appraisal services 38.2 36.4 1.8 38.2 34.7 3.5  34.5 38.8  (4.3) 37.0 36.3 0.7 
Hardware and other  (2.2) 18.8  (21.0) 12.7 25.1  (12.4) 29.6 22.4 7.2 17.1 24.2  (7.1)
 
Overall gross margin  44.5%  44.7%  (0.2)%  44.5%  43.9%  0.6%  46.8%  45.0%  1.8%  45.3%  44.3%  1.0%
Software licenses and acquired software. Costs of software license and acquired software is primarily comprised of third party software costs and amortization expense for software acquired through acquisitions and amortization expense for capitalized development costs on certain software products.
For the three and six months ended June 30, 2011, cost of software license revenues relating to third party products was approximately 75% of our cost of software license revenues compared to approximately 57% of our cost of software license revenues for the three and six months ended June 30, 2010. The cost of acquired software license for the three and six months ended June 30, 2011 was approximately 21% of the total costs of software license revenues compared to approximately 34% of our cost of software license revenues for the three and six months ended June 30, 2010.acquisitions. We completed several acquisitions in the period 2007 through the first quarter of 2010 and these costs are being amortized over a weighted average period of approximately five years.
The remaining balance in costs Cost of software license islicenses and acquired software also includes amortization expense for capitalized development costs on certain software. Once a product is released, we begin to amortize thesoftware products. Most of these development costs associated with its development over the estimated useful life of the product. Amortization expense is determined on a product-by-product basis at an annual rate not less than straight-line basis over the product’s estimated life, which is generally five years. Development costs consist mainly of personnel costs, such as salary and benefits paid to our developers, and rent for related office space.were fully amortized by late 2010.
For the three and six months ended JuneSeptember 30, 2011, our software license gross margin percentage declinedincreased because the product mix included morelower third party software. Third party software has a lower gross margin than proprietarycosts. In addition, several acquired software solutions.solutions became fully amortized in mid-2011.
Software services, maintenance and subscription services. Cost of software services, maintenance and subscriptions primarily consists of personnel costs related to installation of our software, conversion of customer data, on-going software development efforts, minor programming services, training customer personnel and support activities and various other services such as ASP and disaster recovery. For the three and sixnine months ended JuneSeptember 30, 2011, the software services, maintenance and subscriptions gross margin percentage increased compared to the prior year periodsperiod in part because maintenance and various other services such as ASP and disaster recovery costs typically grow at a slower rate than related revenues due to leverage in the utilization of our personnel and economies of scale, as well as slightly higher rates on certain services. We are also managing costs and staff levels to ensure they are in line with demand for professional services. Our software services, maintenance and subscription staff has declined by 9442 employees since JuneSeptember 30, 2010.
Appraisal services. Our appraisal services gross margin percentage increased 1.8% and 3.5% indeclined for the three and six months ended JuneSeptember 30, 2011 respectively, compared to the prior year periods. The appraisal services gross margin was positively impacted by operational efficiencies associated with aperiod as several large revaluation contractcontracts with relatively high margins, which beganhad begun in mid-2010.mid-2010 reached completion in the third quarter of 2011. We often hire temporary employees to assist in appraisal projects whose term of employment generally ends with the project’s completion andcompletion. We have increaseddecreased our appraisal services staff by 4624 employees since JuneSeptember 30, 2010 in connection with the completion of several new revaluation contracts which began in late 2009 and mid-2010.
Our blended gross margin percentage declined 0.2% inincreased 1.8% and 1.0% for the three and nine months ended JuneSeptember 30, 2011, respectively, compared to the prior year period.periods. The gross margin for both periods benefited from leverage in the utilization of our support and maintenance staff and economies of scale and slightly higher rates on certain services. For the three months ended September 30, 2011 the gross margin was negatively impactedoffset somewhat by a small lossthe completion in mid-2011 of several large revaluation contracts

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that had relatively high margins. The gross margin for the nine months ended September 30, 2011 was also slightly reduced by expenses we incurred in connection with a company-wide customer conference held in the second quarter of 2011. We did not have a similar conference in 2010. The blended gross margin rose 0.6% in the six months ended June 30, 2011 compared to the prior year period. This increase was primarily due to leverage in the utilization of our support and maintenance staff and economies of scale and slightly higher rates on certain services, and operational efficiencies associated with appraisal services.

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     Selling, General and Administrative Expenses
Selling, general and administrative (“SG&A”) expenses consist primarily of salaries, employee benefits, travel, share-based compensation expense, commissions and related overhead costs for administrative and sales and marketing employees, as well as professional fees, trade show activities, advertising costs and other marketing related costs. The following table sets forth a comparison of our SG&A expenses for the periods presented as of JuneSeptember 30:
                                                 
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
Selling, general and administrative expenses $18,466 $17,439 $1,027  6% $35,754 $35,000 $754  2% $18,755 $17,337 $1,418  8% $54,509 $52,337 $2,172  4%
SG&A as a percentage of revenues for the three and sixnine months ended JuneSeptember 30, 2011 was 24.1%24.3% and 23.8%24.0%, respectively compared to 24.0%23.5% and 24.6%24.2% for the three and sixnine months ended JuneSeptember 30, 2010, respectively. In the three months ended September 30, 2011, SG&A expenses include moving costs associated with consolidating office space in our Yarmouth, Maine facility and other facilities related costs.
     Research and Development Expense
The following table sets forth a comparison of our research and development expense for the periods presented as of JuneSeptember 30:
                                                 
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
Research and development expense $5,035 $3,744 $1,291  34% $9,584 $7,260 $2,324  32% $4,196 $3,233 $963  30% $13,780 $10,493 $3,287  31%
Research and development expense consist mainly of costs associated with development of new products and new software platforms from which we do not currently generate revenue. These include the Microsoft Dynamics AX project, as well as other new product development efforts. We have increased our staff associated with development of new products and new software platforms by 37seven employees since JuneSeptember 30, 2010. In January 2007, we entered into a Software Development and License Agreement, which provides for a strategic alliance with Microsoft Corporation (“Microsoft”) to jointly develop core public sector functionality for Microsoft Dynamics AX to address the accounting needs of public sector organizations worldwide. In September 2007, Tyler and Microsoft signed an amendment to the Software Development and License Agreement, which grants Microsoft intellectual property rights in and to certain portions of the software code provided and developed by Tyler into Microsoft Dynamics AX products to be marketed and sold outside of the public sector in exchange for reimbursement payments to partially offset the research and development costs. In April 2011, Tyler and Microsoft entered into an amended and superseded Master Software Development and License Agreement, which among other things, grants Microsoft intellectual property rights in the remaining portions of the software code developed by Tyler in exchange for certain other concessions. Under the new agreement, Tyler will continue to receive the previously agreed to reimbursement payments. However the new agreement does not include detailed work plans that allow us to determine our proportional performance toward completion and we will not record these offsets until we have invoiced Microsoft for the work performed. In addition, Tyler has agreed to commit certain resources to the development of the next version of Dynamics AX and will receive software and maintenance royalties on direct and indirect sales of the solutions co-developed under this arrangement.
Our research and development expense increased $1.3 million$963,000 and $2.3$3.3 million for the three and sixnine months ended JuneSeptember 30, 2011, respectively, compared to the prior year periods. The increase is mainly due to lower earned research and development offsetsreimbursements from Microsoft in the first sixnine months of 2011. In the three and sixnine months ended JuneSeptember 30, 2011 we offset our research and development expense by zero$885,000 and $415,000,$1.3 million, respectively, which were the amounts earned under the terms of our agreement with Microsoft compared to $1.1$1.5 million and $2.3$3.8 million for the three and sixnine months ended JuneSeptember 30, 2010. Prior to December 31, 2010, we recordedreceived offsets from Microsoft to our research and development expense of approximately $850,000 each quarter from mid-2008 through the end of 2010 as specified in a statement of work under the Amended Software Development and License Agreement with Microsoft. In addition, in October 2009, the scope of the project was further expanded which will result in additional offsets to research and development expense, varying in amount from quarter to quarter through mid-2012 for a total of approximately $6.2 million. As of JuneSeptember 30, 2011, we have recorded $2.1$2.9 million in offsets from Microsoft and have $4.1 million remainingwe currently expect to be recognized through mid-2012. We expect approximately 75% ofrecord the remaining $4.1$3.3 million in offsets to be recorded in the last half of 2011 with the majority recorded in the fourth quarter.through mid-2012. The actual amount and timing of future research and development costs and related offsetsreimbursements and whether they are capitalized or expensed may vary. We expect the rate at which we recognize offsets

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to our research and development expense to decline compared to 2010 due to changes in the timing of deployment of resources and we believe most of the offsets relating to 2011 efforts will be recognized in the fourth quarter.
     Amortization of Customer and Trade Name Intangibles
Acquisition intangibles are composed of the excess of the purchase price over the fair value of net tangible assets acquired that is allocated to acquired software and customer and trade name intangibles. The remaining excess purchase price is allocated to goodwill that is not subject to amortization. Amortization expense related to acquired software is included with cost of revenues while amortization expense of customer and trade name intangibles is recorded as a non-operating expense. The following table sets forth a comparison of amortization of customer and trade name intangibles for the periods presented as of JuneSeptember 30:
                                                 
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
Amortization of customer and trade name intangibles $803 $807 $(4)  (0)% $1,607 $1,613 $(6)  (0)% $801 $806 $(5)  (1)% $2,408 $2,419 $(11)  (0)%
     Other Expense, Net
                                 
  Second Quarter Change Six Months Change
($ in thousands) 2011 2010 $ % 2011 2010 $ %
   
Other expense, net $(524) $(102) $(422)  N/A% $(1,024) $(144) $(880)  N/A%
The following table sets forth a comparison of our other expense, net for the periods presented as of September 30:
                                 
  Third QuarterChange  Nine MonthsChange 
($ in thousands) 2011  2010  $  %  2011  2010  $  % 
     
Other expense, net $(562) $(568) $6   1% $(1,586) $(712) $(874)  (123)%
The majority of other expense is comprised of interest expense, non-usage and other fees associated with our revolving credit agreement. Interest expense in the nine months ended September 30, 2011 was higher than the prior year period due to higher debt levels associated with a series of stock repurchases that began in early 2010 and continued through mid-yearthe third quarter of 2011. The effective interest rate for the three and sixnine months ended JuneSeptember 30, 2011 was 3.46%3.39% and 3.23%3.29%, respectively compared to 3.25%4.36% and 3.89% in the prior year periods.
     Income Tax Provision
The following table sets forth a comparison of our income tax provision for the periods presented as of JuneSeptember 30:
                                                 
 Second Quarter Change Six Months Change Third QuarterChange Nine MonthsChange 
($ in thousands) 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 2011 2010 $ % 
      
Income tax provision $3,685 $4,134 $(449)  (11)% $7,439 $7,356 $83  1% $4,312 $4,540 $(228)  (5)% $11,751 $11,896 $(145)  (1)%
Effective income tax rate  39.6%  39.8%  39.6%  39.8%   36.5%  40.3%  38.4%  40.0% 
The effective income tax rates for the three and sixnine months ended JuneSeptember 30, 2011 and 2010 were different from the statutory United States federal income tax rate of 35% primarily due to state income taxes, non-deductible share-based compensation expense, the qualified manufacturing activities deduction, research and development tax credit and non-deductible meals and entertainment costs.

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FINANCIAL CONDITION AND LIQUIDITY
As of JuneSeptember 30, 2011 we had cash and cash equivalents of $1.4$5.3 million and investments of $2.1 million, compared to cash and cash equivalents of $2.1 million and investments of $2.2 million at December 31, 2010. As of JuneSeptember 30, 2011, we had $31.5$58.0 million in outstanding borrowings and unused borrowing capacity of $110.2$83.7 million under our revolving line of credit. In addition, as of JuneSeptember 30, 2011, we had outstanding letters of credit totaling $8.3 million to secure surety bonds required by some of our customer contracts. These lettersLetters of credit are issued under our revolving line of credit and reduce our available borrowing capacity. These letters of credit expire through mid-2012. We believe our $150.0 million revolving line of credit provides us with sufficient flexibility to meet our long-term financial needs.

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The following table sets forth a summary of cash flows for the sixnine months ended JuneSeptember 30:
                
($ in thousands) 2011 2010  2011 2010 
Cash flows provided (used) by:  
Operating activities $19,327 $(374) $45,105 $27,264 
Investing activities  (8,177)  (12,101)  (9,677)  (7,786)
Financing activities  (11,852) 3,971   (32,262)  (22,725)
          
Net decrease in cash and cash equivalents $(702) $(8,504)
     
Net increase (decrease) in cash and cash equivalents $3,166 $(3,247)
     
Net cash provided by operating activities continues to be our primary source of funds to finance operating needs and capital expenditures. Other capital resources include cash on hand, public and private issuances of debt and equity securities, and bank borrowings. It is possible that our ability to access the capital and credit markets in the future may be limited by economic conditions or other factors. We currently believe that cash provided by operating activities, cash on hand and available credit are sufficient to fund our working capital requirements, capital expenditures, income tax obligations, and share repurchases for at least the next twelve months.
For the sixnine months ended JuneSeptember 30, 2011, operating activities provided net cash of $19.3$45.1 million, primarily generated from net income of $11.4$18.9 million, non-cash depreciation and amortization charges of $5.2$7.8 million and non-cash share-based compensation expense of $3.0$4.6 million. Working capital, excluding cash, decreased slightlydeclined $15.6 million due to collections of annual maintenance renewals billed near the end of June and higher customer deposits mainly due to deposits from customersnew maintenance and timing of payments on vendor invoices and income tax liabilities. These declines were substantially offset by higher accounts receivable because oursubscription customers. Our maintenance billing cycle typically peaks at its highest level in June.June with cash related to those billings collected in the third quarter. Timing of payments on vendor invoices and income tax liabilities also contributed to the working capital decline.
In general changes in deferred revenue are cyclical and primarily driven by the timing of our maintenance renewal billings. Our renewal dates occur throughout the year but our heaviest renewal cycles occur in the second and fourth quarters.
Our days sales outstanding (“DSO”) was 10688 days at JuneSeptember 30, 2011, compared to 102 days at December 31, 2010 and 11194 days at JuneSeptember 30, 2010. Our maintenance billing cycle typically peaks at its highest level in June and second highest level in December of each year and is followed by collections in the subsequent quarter. As a result our DSO is usually increaseslower in the second andthird quarter than the fourth quarter. DSO is calculated based on quarter-end accounts receivable divided by the quotient of annualized quarterly revenues divided by 360 days.
Investing activities used cash of $8.2$9.7 million in the sixnine months ending JuneSeptember 30, 2011 compared to $12.1$7.8 million for the same period in 2010. In March 2011 we paid $6.6 million for approximately 27 acres of land and a building in Plano, Texas. In January 2010, we completed the acquisition of the assets of Wiznet, Inc. for $9.5 million in cash. Also, we paid $1.6$1.3 million in the sixnine months ended JuneSeptember 30, 2010, for construction of an office building in Lubbock, Texas. Capital expenditures and the acquisition were funded from cash generated from operations.
Non-current investments available-for-sale consist of two auction rate municipal securities (“ARS”) which are collateralized debt obligations supported by municipal agencies and do not include mortgage-backed securities. These ARS are debt instruments with stated maturities of 21 and 31 years, for which the interest rate is designed to be reset through Dutch auctions approximately every 30 days. However, due to events in the credit markets, auctions for these securities have not occurred since February 2008. Both of our ARS have had a series of very small partial redemptions at par in the period from July 2009 through July 2011. As of JuneSeptember 30, 2011 we have continued to earn and collect interest on both of our ARS. Because quoted prices in active markets are no longer available we determined the estimated fair values of these securities utilizing a discounted trinomial model. The model considers the probability of three potential occurrences for each auction event through the maturity date of each ARS. The three potential outcomes for each auction are (i) successful auction/early redemption, (ii) failed auction and (iii) issuer default.

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Inputs in determining the probabilities of the potential outcomes include but are not limited to, the securities’ collateral, credit rating, insurance, issuer’s financial standing, contractual restrictions on disposition and the liquidity in the market. The fair value of each ARS is determined by summing the present value of the probability-weighted future principal and interest payments determined by the model. Since there can be no assurances that auctions for these securities will be successful in the near future, we have classified our ARS as non-current investments.
We consider the impairment in our ARS as temporary because we do not have the intent to sell, nor is it more-likely-than-not that we will be required to sell these securities before recovery of their cost basis. We believe that this decline in fair value is temporary because the underlying assets of these securities are supported by municipal agencies and do not include mortgage-backed securities, have redemption features which call for redemption at 100% of par value and have a current credit rating of A or

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AA. The ratings on the ARS take into account credit support through insurance policies guaranteeing each of the bonds’ payment of principal and accrued interest, if it becomes necessary. In addition, both ARS have had a series of very small partial redemptions at par in the period July 2009 through July 2011. We did not record any unrealized gains or losses on our ARS in the sixnine months ended JuneSeptember 30, 2011. Based on our cash and cash equivalents balance of $1.4$5.3 million, expected operating cash flows and a $150.0 million revolving credit line, we do not believe a lack of liquidity associated with our ARS will adversely affect our ability to conduct business, and believe we have the ability to hold the securities throughout the currently estimated recovery period. We will continue to evaluate any changes in the market value of our ARS and in the future, depending upon existing market conditions, we may be required to record an other-than-temporary decline in market value.
Financing activities used cash of $11.9$32.3 million in the sixnine months ended JuneSeptember 30, 2011 compared to cash provided of $4.0$22.7 million in the same period for 2010. Cash used by financing activities in 2011 was primarily comprised of purchases of 913,0003.0 million shares of our common stock for $20.9 million.$70.5 million, of which $2.0 million was included in accrued liabilities at September 30, 2011. These purchases were funded by borrowings under our revolving credit line and cash from operations. In the sixnine months ended JuneSeptember 30, 2011, we collected $2.3$3.0 million from stock option exercises and employee stock purchase plan activity.
On September 9, 2011 our board of directors authorized the repurchase of up to an additional 2.0 million shares of Tyler common stock. At JuneSeptember 30, 2011, we had authorization to repurchase up to 1.8 million additional shares of Tyler common stock. A summary of the repurchase activity during the sixnine months ended JuneSeptember 30, 2011 is as follows:
                                
 Additional number Maximum number of Additional number Maximum number of 
 Total number of shares authorized shares that may be Total number of shares authorized shares that may be 
 of shares that may be Average price repurchased under of shares that may be Average price repurchased under 
(Shares in thousands) repurchased repurchased paid per share current authorization repurchased repurchased paid per share current authorization 
January 1 through January 31 335  $20.43 2,369  335  $20.43 2,369 
February 1 through February 28    2,369     2,369 
March 1 through March 31    2,369     2,369 
April 1 through April 30 67  23.90 2,302  67  23.90 2,302 
May 1 through May 31 119  24.30 2,183  119  24.30 2,183 
June 1 through June 30 392  24.34 1,791  392  24.34 1,791 
July 1 through July 31    1,791 
August 1 through August 31 1,097  24.11 694 
Additional authorization by the board of directors 2,000  2,694 
September 1 through September 30 941  24.60 1,753 
          
Total six months ended June 30, 2011 913  $22.87 
Total nine months ended September 30, 2011 2,951 2,000 $23.88 
          
The repurchase program, which was approved by our board of directors, was announced in October 2002, and was amended in April and July 2003, October 2004, October 2005, May 2007, May 2008, May 2009, July and October 2010.2010 and September 2011. There is no expiration date specified for the authorization and we intend to repurchase stock under the plan from time to time in the future.
Subsequent to September 30, 2011 and through October 21, 2011 we purchased approximately 53,000 shares of our common stock for an aggregate cash purchase price of $1.3 million.
Our Credit Agreement (the “Credit Facility”) provides for a revolving credit line of $150.0 million (which may be increased up to $200.0 million subject to our obtaining commitments for such increase), with a $25.0 million sublimit for letters of credit. The Credit Facility matures on August 11, 2014. Borrowings under the Credit Facility may be used for general corporate purposes, including working capital requirements, acquisitions and share repurchases.

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Borrowings under the Credit Facility bear interest at a rate of either (1) Bank of America’s prime rate plus a margin of 1.50% to 2.75% or (2) the 30, 60, 90 or 180-day LIBOR rate plus a margin of 2.50% to 3.75%, with the margin determined by our consolidated leverage ratio. OurAs of September 30, 2011, our effective average interest rate for borrowings during the three months and sixnine months ended JuneSeptember 30, 2011 was 3.46%3.39% and 3.23%3.29%, respectively. The Credit Facility is secured by substantially all of our assets, excluding real property. The Credit Facility requires us to maintain certain financial ratios and other financial conditions and prohibits us from making certain investments, advances, cash dividends or loans, and limits incurrence of additional indebtedness and liens. As of JuneSeptember 30, 2011, we were in compliance with those covenants.
We made federal and state income tax payments, net of refunds, of $5.9$8.5 million in the sixnine months ended JuneSeptember 30, 2011 compared to $9.0$12.0 million in the prior year.
On October 14, 2011, we acquired all of the capital stock of Windsor Management Group, L.L.C. (“Windsor”) for a cash purchase price of $16.3 million, net of cash acquired of $7.2 million. Windsor provides an integrated suite of financial and human capital management solutions to the K-12 education market, primarily in the Southwest.
Excluding acquisitions, we anticipate that 2011 capital spending will be between $12.5$11.7 million and $13.0$12.2 million. Capital expenditures in 2011 include the purchase of approximately 27 acres of land and a building for $6.6 million. For the remainder of the year we expect the majority of our capital expenditures will consist of computer equipment and software for infrastructure replacements and expansion. We currently do not expect to capitalize significant amounts related to software development in 2011, but the actual amount and timing of those costs, and whether they are capitalized or expensed may result in additional capitalized software development. Capital spending in 2011 is expected to be funded from existing cash balances and cash flows

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from operations.
From time to time we engage in discussions with potential acquisition candidates. In order to consummate any such opportunities, which could require significant commitments of capital;capital, we may be required to incur debt or to issue additional potentially dilutive securities in the future. No assurance can be given as to our future acquisitions and how such acquisitions may be financed.
ITEM 3. Quantitative and Qualitative Disclosures About Market Risk
Market risk represents the risk of loss that may affect us due to adverse changes in financial market prices and interest rates. Our investments available-for-sale consist of auction rate municipal securities (“ARS”) which are collateralized debt obligations supported by municipal agencies and do not include mortgage-backed securities.
Non-current investments available-for-sale consist of two ARS with stated maturities ofranging from 21 to 31 years, for which the interest rate is designed to be reset through Dutch auctions approximately every 30 days which would have qualified as Level 1 under ASC 820, Fair Value Measurements. However, due to events in the credit markets, auctions for these securities have not occurred since February 2008. Therefore, quoted prices in active markets are no longer available and we determined the estimated fair values of these securities as of JuneSeptember 30, 2011 utilizing a discounted trinomial model.
We consider the impairment in our ARS as temporary because we do not have the intent to sell, nor is it more-likely-than-not that we will be required to sell these securities before recovery of their cost basis. We believe that this decline in fair value is temporary, because the underlying assets of these securities are supported by municipal agencies and do not include mortgage-backed securities, have redemption features which call for redemption at 100% of par value and have a current credit rating of A or AA. The ratings on the ARS take into account credit support through insurance policies guaranteeing each of the bonds’ payment of principal and accrued interest, if it becomes necessary. In addition, both ARS have had a series of very small partial redemptions at par in the period July 2009 through July 2011. Based on our cash and cash equivalents balance of $1.4$5.3 million, expected operating cash flows and a $150.0 million revolving credit line, we do not believe a lack of liquidity associated with our ARS will adversely affect our ability to conduct business, and believe we have the ability to hold the securities throughout the currently estimated recovery period. We will continue to evaluate any changes in the fair value of our ARS and in the future, depending upon existing market conditions, we may be required to record an other-than-temporary decline in market value.
As of JuneSeptember 30, 2011 we had $31.5$58.0 million in outstanding borrowings under the Credit Facility. These borrowings bear interest at a rate of either (1) Bank of America’s prime rate plus a margin of 1.50% to 2.75% or (2) the 30, 60, 90 or 180-day LIBOR rate plus a margin of 2.50% to 3.75%, with the margin determined by our consolidated leverage ratio. As of JuneSeptember 30, 2011 our interest rate was 3.19%3.23%. Assuming borrowings of $31.5$58.0 million, a hypothetical 10% increase in our interest rate at JuneSeptember 30, 2011 for a one year period would result in approximately $100,000$187,000 of additional interest rate expense.

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ITEM 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures. We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) of the Securities Exchange Act) designed to provide reasonable assurance that the information required to be disclosed by us in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. These include controls and procedures designed to ensure that this information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosures. Management, with the participation of the Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of JuneSeptember 30, 2011.
Changes in Internal Control over Financial Reporting. There were no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) of the Exchange Act) during the three months ended JuneSeptember 30, 2011, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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Part II. OTHER INFORMATION
ITEM 1. Legal Proceedings
Other than ordinary course, routine litigation incidental to our business and except as described in this Quarterly Report, there are no material legal proceedings pending to which we are party or to which any of our properties are subject.
ITEM 1A. Risk Factors
In addition to the other information set forth in this report, one should carefully consider the discussion of various risks and uncertainties contained in Part I, “Item 1A. Risk Factors” in our 2010 Annual Report on Form 10-K. We believe those risk factors are the most relevant to our business and could cause our results to differ materially from the forward-looking statements made by us. Please note, however, that those are not the only risk factors facing us. Additional risks that we do not consider material, or of which we are not currently aware, may also have an adverse impact on us. Our business, financial condition and results of operations could be seriously harmed if any of these risks or uncertainties actually occurs or materializes. In that event, the market price for our common stock could decline, and our shareholders may lose all or part of their investment. During the three months ended JuneSeptember 30, 2011, there were no material changes in the information regarding risk factors contained in our Annual Report on Form 10-K for the year ended December 31, 2010.
ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds
     None
ITEM 3. Defaults Upon Senior Securities
     None
ITEM 4. Submission of Matters to a Vote of Security Holders
     None

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ITEM 5. Other Information
     None
ITEM 6. Exhibits
   
Exhibit 31.1 Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
   
Exhibit 31.2 Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
   
Exhibit 32.1 Certifications Pursuant to 18 U.S.C. Section 1350, as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
   
Exhibit 101 The following materials from the Company’s quarterly report on Form 10-Q for the quarter ended June 30, 2011, formatted in XBRL (Extensible Business Reporting Language): (i) Condensed Statements of Income for the three and six months ended June 30, 2011 and 2010, (ii) Condensed Balance Sheets as of June 30, 2011 and December 31, 2010, (iii) Condensed Statements of Cash Flows for the six months ended June 30, 2011 and 2010, and (iv) Notes to the Condensed Financial Statements for the quarter ended June 30, 2011 tagged as blocks of text.

In accordance with Rule 406T of Regulation S-T, the XBRL related information in Instance Document
Exhibit 101 to this Quarterly Report on Form 10-Q shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”), or otherwise subject to the liability of that section, and shall not be part of any registration statement or other document filed under the Securities Act of 1933 or the Exchange Act, except as shall be expressly set forth by specific reference in such filing.Schema Document
Exhibit 101Calculation Linkbase Document
Exhibit 101Labels Linkbase Document
Exhibit 101Presentation Linkbase Document

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
     
 TYLER TECHNOLOGIES, INC.
 
 
 By:  /s/ Brian K. Miller   
  Brian K. Miller  
  Executive Vice President and Chief Financial Officer (principal financial officer and an authorized signatory)  
 
Date: July 28,October 27, 2011

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