UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
 
 
FORM 10-Q
 
   
(Mark One)  
[X]
 QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
  For the quarterly period ended OctoberJanuary 31, 20082009
OR
[  ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
  For the transition period from          to          
 
 
Commission file number 1-6089
(H & R BLOCK LOGO)
(H & R BLOCK LOGO)
 
H&R Block,BLOCK, Inc.
(Exact name of registrant as specified in its charter)
 
   
MISSOURI
(State or other jurisdiction of
incorporation or organization)
 44-0607856
(I.R.S. Employer
Identification No.)
 
One H&R Block Way
Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
 
(816) 854-3000
(Registrant’s telephone number, including area code)
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
 
Yes   Ö    No        
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” inRule 12b-2 of the Exchange Act. (Check one) :
 
       
Large accelerated filer Ö 
 Accelerated filer      Non-accelerated filer       Smaller Reporting company     
   
  (Do not check if a smaller reporting company)
 
Indicate by check mark whether the registrant is a shell company (as defined inRule 12b-2 of the Exchange Act).
 
Yes          No   Ö  
 
The number of shares outstanding of the registrant’s Common Stock, without par value, at the close of business on November 30, 2008February 28, 2009 was 338,944,762339,666,500 shares.


 
(H & R BLOCK LOGO)
 
Form 10-Q for the Period Ended OctoberJanuary 31, 20082009
 
 
Table of Contents
 
       
    Page
 
      
PART I Financial Information    
      
   1 
      
    2 
      
    3 
      
    4 
      
   5 
      
   2425 
      
   3537 
      
   3537 
      
PART II     
      
   3638 
      
   3941 
      
   40
4042 
      
   4142 
    
  4243 
 
 EX-3.1EX-10.1
 EX-3.2EX-10.2
 EX-10.1EX-10.3
EX-10.4
 EX-31.1
 EX-31.2
 EX-32.1
 EX-32.2


 
(H & R BLOCK LOGO)
 
 
CONDENSED CONSOLIDATED BALANCE SHEETS (amounts in 000s, except share and per share amounts)
 
                
 October 31, 2008 April 30, 2008  January 31, 2009 April 30, 2008 
  
 (Unaudited)    (Unaudited)   
ASSETS
                
Cash and cash equivalents $693,626  $664,897  $1,269,203  $664,897 
Cash and cash equivalents – restricted  814   7,031   75,893   7,031 
Receivables, less allowance for doubtful accounts of $118,198 and $120,155  537,751   534,229 
Receivables, less allowance for doubtful accounts
of $85,327 and $120,155
  2,642,951   534,229 
Prepaid expenses and other current assets  387,675   420,738   425,042   420,738 
Assets of discontinued operations, held for sale  1,039,683   987,592   -   987,592 
          
Total current assets  2,659,549   2,614,487   4,413,089   2,614,487 
Mortgage loans held for investment, less allowance
for loan losses of $63,652 and $45,401
  811,732   966,301 
Property and equipment, at cost, less accumulated depreciation and amortization of $626,896 and $620,460  377,687   363,664 
Mortgage loans held for investment, less allowance
for loan losses of $75,615 and $45,401
  781,755   966,301 
Property and equipment, at cost, less accumulated depreciation and amortization of $642,220 and $620,460  383,704   363,664 
Intangible assets, net  136,542   147,368   394,106   147,368 
Goodwill  832,294   831,314   848,443   831,314 
Other assets  606,943   700,291   480,795   700,291 
          
Total assets $5,424,747  $5,623,425  $7,301,892  $5,623,425 
          
  
LIABILITIES AND STOCKHOLDERS’ EQUITY                
Liabilities:
                
Short-term borrowings $690,485  $- 
Customer banking deposits $748,469  $785,624   2,115,708   785,624 
Accounts payable, accrued expenses and other current liabilities  636,050   739,887   734,755   739,887 
Accrued salaries, wages and payroll taxes  100,027   365,712   206,959   365,712 
Accrued income taxes  100,857   439,380   143,791   439,380 
Current portion of long-term debt  6,257   7,286   9,030   7,286 
Federal Home Loan Bank borrowings  104,000   129,000   104,000   129,000 
Liabilities of discontinued operations, held for sale  745,419   644,446   -   644,446 
          
Total current liabilities  2,441,079   3,111,335   4,004,728   3,111,335 
Long-term debt  1,727,510   1,031,784   2,002,647   1,031,784 
Other noncurrent liabilities  423,496   492,488   454,512   492,488 
          
Total liabilities  4,592,085   4,635,607   6,461,887   4,635,607 
          
Commitments and contingencies
                
Stockholders’ equity:
                
Common stock, no par, stated value $.01 per share,
800,000,000 shares authorized, shares issued
of 444,176,510 and 435,890,796
  4,442   4,359   4,442   4,359 
Additional paid-in capital  837,912   695,959   835,329   695,959 
Accumulated other comprehensive income (loss)  (11,236)  2,486   (16,614)  2,486 
Retained earnings  2,019,301   2,384,449   2,015,650   2,384,449 
Less treasury shares, at cost  (2,017,757)  (2,099,435)  (1,998,802)  (2,099,435)
          
Total stockholders’ equity  832,662   987,818   840,005   987,818 
          
Total liabilities and stockholders’ equity $5,424,747  $5,623,425  $7,301,892  $5,623,425 
          
 
See Notes to Condensed Consolidated Financial Statements


1


 
(H & R BLOCK LOGO)
 
 
 
CONDENSED CONSOLIDATED STATEMENTS OF
OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
(unaudited, amounts in 000s,
except per share amounts)
 
                
 Three Months Ended October 31, Six Months Ended October 31,                 
  Three Months Ended January 31, Nine Months Ended January 31, 
 2008 2007 2008 2007  2009 2008 2009 2008 
  
Revenues:
                                
Service revenues $316,337  $305,401  $557,057  $557,674  $799,687  $710,250  $1,356,744  $1,267,924 
Other revenues:                                
Product and other revenues  135,155   137,444   166,582   176,232 
Interest income  17,047   26,745   34,894   54,248   58,604   47,110   93,498   101,358 
Product and other revenues  18,085   24,546   31,427   38,788 
                  
  351,469   356,692   623,378   650,710   993,446   894,804   1,616,824   1,545,514 
                  
Operating expenses:
                                
Cost of services  376,153   379,863   699,908   712,073   572,854   552,807   1,272,762   1,264,880 
Cost of other revenues  62,612   57,229   105,177   98,695   111,713   96,234   216,890   194,929 
Selling, general and administrative  138,036   151,278   255,240   267,083   208,814   247,320   464,054   514,403 
                  
  576,801   588,370   1,060,325   1,077,851   893,381   896,361   1,953,706   1,974,212 
                  
Operating loss  (225,332)  (231,678)  (436,947)  (427,141)
Operating income (loss)  100,065   (1,557)  (336,882)  (428,698)
Other income (expense), net  (2,121)  9,855   (3,476)  17,819   1,674   1,973   (1,802)  19,792 
                  
Loss from continuing operations before tax benefit  (227,453)  (221,823)  (440,423)  (409,322)
Income tax benefit  (94,292)  (86,890)  (178,839)  (162,219)
Income (loss) from continuing operations before income taxes (benefit)  101,739   416   (338,684)  (408,906)
Income taxes (benefit)  34,909   (6,674)  (143,930)  (168,893)
                  
Net loss from continuing operations  (133,161)  (134,933)  (261,584)  (247,103)
Net income (loss) from continuing operations  66,830   7,090   (194,754)  (240,013)
Net loss from discontinued operations  (2,713)  (367,338)  (7,009)  (557,748)  (19,467)  (54,448)  (26,476)  (612,196)
                  
Net loss $(135,874) $(502,271) $(268,593) $(804,851)
Net income (loss) $47,363  $(47,358) $(221,230) $(852,209)
                  
Basic and diluted loss per share:
                
Net loss from continuing operations $(0.40) $(0.42) $(0.80) $(0.76)
Basic earnings (loss) per share:
                
Net income (loss) from continuing operations $0.20  $0.02  $(0.59) $(0.74)
Net loss from discontinued operations  (0.01)  (1.13)  (0.02)  (1.72)  (0.06)  (0.17)  (0.08)  (1.89)
                  
Net loss $(0.41) $(1.55) $(0.82) $(2.48)
Net income (loss) $0.14  $(0.15) $(0.67) $(2.63)
                  
Basic and diluted shares  329,810   324,694   328,475   324,279 
Basic shares  337,338   325,074   331,429   324,544 
         
Diluted earnings (loss) per share:
                
Net income (loss) from continuing operations $0.20  $0.02  $(0.59) $(0.74)
Net loss from discontinued operations  (0.06)  (0.16)  (0.08)  (1.89)
         
Net income (loss) $0.14  $(0.14) $(0.67) $(2.63)
         
Diluted shares  338,687   327,202   331,429   324,544 
                  
Dividends per share
 $0.15  $0.14  $0.29  $0.28  $0.15  $0.14  $0.44  $0.42 
                  
Comprehensive income (loss):
                                
Net loss $(135,874) $(502,271) $(268,593) $(804,851)
Net income (loss) $47,363  $(47,358) $(221,230) $(852,209)
Change in unrealized gain on available-for-sale securities, net  (597)  1,626   (2,564)  1,163   (1,707)  381   (4,271)  1,544 
Change in foreign currency translation adjustments  (11,472)  (3,023)  (11,158)  1,288   (3,671)  (1,860)  (14,829)  (572)
                  
Comprehensive loss $(147,943) $(503,668) $(282,315) $(802,400)
Comprehensive income (loss) $41,985  $(48,837) $(240,330) $(851,237)
                  
 
See Notes to Condensed Consolidated Financial Statements


2


 
(H & R BLOCK LOGO)
 
 
 
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS(unaudited, amounts in 000s)
 
                
Six Months Ended October 31, 2008 2007 
Nine Months Ended January 31, 2009 2008 
  
Cash flows from operating activities:
                
Net loss $(268,593) $(804,851) $(221,230) $(852,209)
Adjustments to reconcile net loss to net cash used in operating activities:                
Depreciation and amortization  59,314   54,229   90,455   82,710 
Stock-based compensation  13,505   15,500   20,364   30,131 
Change in participation in tax client loans receivable  (1,048,993)  (1,693,506)
Operating cash flows of discontinued operations  94,624   294,685   99,425   (34,297)
Other, net of business acquisitions  (564,781)  (498,981)  (1,363,583)  (872,946)
          
Net cash used in operating activities
  (665,931)  (939,418)  (2,423,562)  (3,340,117)
          
Cash flows from investing activities:
                
Principal repayments on mortgage loans held for investment, net  54,501   76,889   72,150   106,721 
Purchases of property and equipment, net  (58,586)  (46,200)  (73,913)  (77,226)
Payments made for business acquisitions, net of cash acquired  (4,709)  (21,037)  (290,868)  (23,835)
Net cash provided by (used in) investing activities of discontinued operations  (48,917)  8,214 
Net cash provided by (used in) investing activities of discontinued operations:        
Proceeds from sale of operating unit, net  303,983   - 
Other  (48,917)  (1,675)
Other, net  8,910   4,865   23,839   7,382 
          
Net cash provided by (used in) investing activities
  (48,801)  22,731   (13,726)  11,367 
          
Cash flows from financing activities:
                
Repayments of commercial paper  -   (5,125,279)  -   (5,125,279)
Proceeds from issuance of commercial paper  -   4,133,197   -   4,133,197 
Repayments of other short-term borrowings  (100,000)  (1,005,000)  (928,983)  (2,161,177)
Proceeds from other short-term borrowings  768,625   2,555,000   2,565,281   5,097,662 
Proceeds from issuance of Senior Notes  -   599,376 
Customer deposits, net  (40,595)  (243,030)  1,326,584   828,872 
Dividends paid  (96,555)  (90,495)  (147,569)  (137,049)
Acquisition of treasury shares  (4,467)  (5,672)  (7,387)  (7,237)
Proceeds from exercise of stock options  61,699   13,434   69,891   14,527 
Proceeds from issuance of common stock, net  141,558   -   141,450   - 
Net cash provided by financing activities of discontinued operations  4,783   191,546   4,783   634,208 
Other, net  8,413   (39,230)  17,544   (32,331)
          
Net cash provided by financing activities
  743,461   384,471   3,041,594   3,844,769 
          
Net increase (decrease) in cash and cash equivalents
  28,729   (532,216)
Net increase in cash and cash equivalents
  604,306   516,019 
Cash and cash equivalents at beginning of the period
  664,897   816,917   664,897   816,917 
          
Cash and cash equivalents at end of the period
 $693,626  $284,701  $1,269,203  $1,332,936 
          
Supplementary cash flow data:
                
Income taxes paid, net of refunds received of $19,641 and $71,724 $99,910  $(52,360)
Income taxes paid, net of refunds received of $156,522 and $89,865 $(13,006) $(55,975)
Interest paid on borrowings  38,713   73,998   70,891   129,694 
Interest paid on deposits  10,441   28,039   11,484   39,498 
Non-cash investing activities:
        
Foreclosed assets  62,774   - 
 
See Notes to Condensed Consolidated Financial Statements


3


 
(H & R BLOCK LOGO)
 
 
 
CONDENSED CONSOLIDATED STATEMENTS OF
STOCKHOLDERS’ EQUITY
(unaudited, amounts in 000s,
except per share amounts)
 
                                                                                
           Accumulated
                    Accumulated
         
     Convertible
 Additional
 Other
              Convertible
 Additional
 Other
         
 Common Stock Preferred Stock Paid-in
 Comprehensive
 Retained
 Treasury Stock Total
  Common Stock Preferred Stock Paid-in
 Comprehensive
 Retained
 Treasury Stock Total
 
 Shares Amount Shares Amount Capital Income (Loss) Earnings Shares Amount Equity  Shares Amount Shares Amount Capital Income (Loss) Earnings Shares Amount Equity 
  
Balances at April 30, 2007  435,891  $4,359   -  $-  $676,766  $(1,320) $2,886,440   (112,672) $(2,151,746) $1,414,499   435,891  $4,359   -  $-  $676,766  $(1,320) $2,886,440   (112,672) $(2,151,746) $1,414,499 
Remeasurement of uncertain tax positions upon adoption of FIN 48  -   -   -   -   -   -   (9,716)  -   -   (9,716)  -   -   -   -   -   -   (9,716)  -   -   (9,716)
Net loss  -   -   -   -   -   -   (804,851)  -   -   (804,851)  -   -   -   -   -   -   (852,209)  -   -   (852,209)
Unrealized translation gain  -   -   -   -   -   1,288   -   -   -   1,288 
Unrealized translation loss  -   -   -   -   -   (572)  -   -   -   (572)
Change in net unrealized gain on available-for-sale securities  -   -   -   -   -   1,163   -   -   -   1,163   -   -   -   -   -   1,544   -   -   -   1,544 
Stock-based compensation  -   -   -   -   20,750   -   -   -   -   20,750   -   -   -   -   37,150   -   -   -   -   37,150 
Shares issued for:                                                                                
Option exercises  -   -   -   -   (5,105)  -   -   940   17,944   12,839   -   -   -   -   (8,815)  -   -   1,072   20,478   11,663 
Nonvested shares  -   -   -   -   (14,439)  -   -   742   14,167   (272)  -   -   -   -   (20,058)  -   -   938   17,917   (2,141)
ESPP  -   -   -   -   400   -   -   218   4,161   4,561   -   -   -   -   (65)  -   -   412   7,872   7,807 
Acquisitions  -   -   -   -   35   -   -   8   151   186   -   -   -   -   35   -   -   8   158   193 
Acquisition of treasury shares  -   -   -   -   -   -   -   (245)  (5,672)  (5,672)  -   -   -   -   -   -   -   (325)  (7,237)  (7,237)
Cash dividends paid – $0.28 per share  -   -   -   -   -   -   (90,495)  -   -   (90,495)
Cash dividends paid — $0.42 per share  -   -   -   -   -   -   (137,049)  -   -   (137,049)
                                          
Balances at October 31, 2007  435,891  $4,359   -  $-  $678,407  $1,131  $1,981,378   (111,009) $(2,120,995) $544,280 
Balances at January 31, 2008  435,891  $4,359   -  $-  $685,013  $(348) $1,887,466   (110,567) $(2,112,558) $463,932 
                                          
Balances at April 30, 2008  435,891  $4,359   -  $-  $695,959  $2,486  $2,384,449   (109,880) $(2,099,435) $987,818   435,891  $4,359   -  $-  $695,959  $2,486  $2,384,449   (109,880) $(2,099,435) $987,818 
Net loss  -   -   -   -   -   -   (268,593)  -   -   (268,593)  -   -   -   -   -   -   (221,230)  -   -   (221,230)
Unrealized translation loss  -   -   -   -   -   (11,158)  -   -   -   (11,158)  -   -   -   -   -   (14,829)  -   -   -   (14,829)
Change in net unrealized gain (loss) on available-for-sale securities  -   -   -   -   -   (2,564)  -   -   -   (2,564)
Change in net unrealized gain on available-for-sale securities  -   -   -   -   -   (4,271)  -   -   -   (4,271)
Proceeds from common stock issuance, net of expenses  8,286   83   -   -   141,475   -   -   -   -   141,558   8,286   83   -   -   141,367   -   -   -   -   141,450 
Stock-based compensation  -   -   -   -   15,060   -   -   -   -   15,060 
Stock-based compensation-      -   -   -   25,769   -   -   -   -   25,769 
Shares issued for:                                                                                
Option exercises  -   -   -   -   (3,351)  -   -   3,768   72,010   68,659   -   -   -   -   (7,023)  -   -   4,341   82,954   75,931 
Nonvested shares  -   -   -   -   (10,803)  -   -   539   10,304   (499)  -   -   -   -   (20,345)  -   -   1,011   19,326   (1,019)
ESPP  -   -   -   -   (453)  -   -   192   3,668   3,215   -   -   -   -   (423)  -   -   292   5,577   5,154 
Acquisitions  -   -   -   -   25   -   -   9   163   188   -   -   -   -   25   -   -   9   163   188 
Acquisition of treasury shares  -   -   -   -   -   -   -   (205)  (4,467)  (4,467)  -   -   -   -   -   -   -   (355)  (7,387)  (7,387)
Cash dividends paid – $0.29 per share  -   -   -   -   -   -   (96,555)  -   -   (96,555)
Cash dividends paid — $0.44 per share  -   -   -   -   -   -   (147,569)  -   -   (147,569)
                                          
Balances at October 31, 2008  444,177  $4,442   -  $-  $837,912  $(11,236) $2,019,301   (105,577) $(2,017,757) $832,662 
Balances at January 31, 2009  444,177  $4,442   -  $-  $835,329  $(16,614) $2,015,650   (104,582) $(1,998,802) $840,005 
                                          
 
See Notes to Condensed Consolidated Financial Statements


4


 
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS(unaudited)
 
1. Summary of Significant Accounting Policies
 
Basis of Presentation
The condensed consolidated balance sheet as of OctoberJanuary 31, 2008,2009, the condensed consolidated statements of operations and comprehensive income (loss) for the three and sixnine months ended OctoberJanuary 31, 20082009 and 2007,2008, the condensed consolidated statements of cash flows for the sixnine months ended OctoberJanuary 31, 20082009 and 2007,2008, and the condensed consolidated statements of stockholders’ equity for the sixnine months ended OctoberJanuary 31, 20082009 and 20072008 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations, cash flows and changes in stockholders’ equity at OctoberJanuary 31, 20082009 and for all periods presented have been made.
“H&R Block,” “the Company,” “we,” “our” and “us” are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.
Certain reclassifications have been made to prior year amounts to conform to the current year presentation. These reclassifications had no effect on our results of operations or stockholders’ equity as previously reported. On August 12,Effective November 1, 2008, we announced the signing of a definitive agreement to sellsold H&R Block Financial Advisors, Inc. (HRBFA) to Ameriprise Financial, Inc. (Ameriprise). At OctoberAs of January 31, 2008, we met the criteria requiring us to present the results of operations of2009, HRBFA and its direct corporate parent are presented as discontinued operations and the related assets and liabilities as held for sale in the condensed consolidated financial statements. All periods presented have been reclassified to reflect our discontinued operations. See additional discussion in note 15.17.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with U.S. generally accepted accounting principles have been condensed or omitted. These condensed consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2008 Annual Report to Shareholders onForm 10-K. All amounts presented herein as of April 30, 2008 or for the year then ended, are derived from our April 30, 2008 Annual Report to Shareholders onForm 10-K.
 
Management Estimates
The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from those estimates.
 
Seasonality of Business
Our operating revenues are seasonal in nature with peak revenues occurring in the months of January through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
 
Concentrations of Risk
Cash deposits in bank accounts in excess of insured or guaranteed limits are exposed to loss in the event of nonperformance by the financial institution. We had cash deposits in excess of these limits of $344.4approximately $30 million at OctoberJanuary 31, 2008. In previous periods, we did not hold large cash balances in financial institutions, and instead invested in money market funds.2009. We have not historically experienced any losses on bank deposits. In addition to cash deposits with financial institutions, we had investments totaling approximately $1 billion and $110 million in federal funds sold and money market funds, respectively, at January 31, 2009.
Our mortgage loans held for investment include concentrations of loans to borrowers in a single state,certain states, which may result in increased exposure to loss as a result of changes in real estate values and underlying economic or market conditions related to a particular geographical location. Approximately 49%50% of our mortgage loan portfolio consists of loans to borrowers located in the states of Florida, California orand New York.


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2. Earnings (Loss) Per Share and Stockholders’ Equity
Basic and diluted loss per share is computed using the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. The computations of basic and diluted earnings (loss) per share from continuing operations are as follows:
                 
        (in 000s, except
 
        per share amounts) 
  
  Three Months Ended
  Nine Months Ended
 
  January 31,  January 31, 
  
  2009  2008  2009  2008 
  
 
Net income (loss) from continuing operations $66,830  $7,090  $(194,754) $(240,013)
                 
Basic weighted average common shares  337,338   325,074   331,429   324,544 
Potential dilutive shares from stock options and nonvested shares  1,347   2,126   -   - 
Convertible preferred stock  2   2   -   - 
                 
Dilutive weighted average common shares  338,687   327,202   331,429   324,544 
                 
Earnings (loss) per share from continuing operations:                
Basic $0.20  $0.02  $(0.59) $(0.74)
Diluted  0.20   0.02   (0.59)  (0.74)
 
 
Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 23.716.0 million shares and 18.0 million shares for the three and six months ended OctoberJanuary 31, 2009 and 2008, and 30.2respectively, as the effect would be antidilutive. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 20.2 million shares and 30.724.8 million shares for the three and sixnine months ended OctoberJanuary 31, 2007,2009 and 2008, respectively, as the effect would be antidilutive due to the net loss from continuing operations during each period.
The weighted average shares outstanding for the three and sixnine months ended OctoberJanuary 31, 20082009 increased to 329.8337.3 million and 328.5331.4 million, respectively, from 324.7325.1 million and 324.3324.5 million for the three and sixnine months ended OctoberJanuary 31, 2007,2008, respectively, primarily due to the issuance of shares of our common stock in October 2008. On October 27, 2008, we sold 8.3 million shares of our common stock, without par value, at a price of $17.50 per share in a registered direct offering through subscription agreements with selected institutional investors. We received net proceeds of $141.6$141.5 million, after deducting placement agent fees and other offering expenses.
During the sixnine months ended OctoberJanuary 31, 20082009 and 2007,2008, we issued 4.55.7 million and 1.92.4 million shares of common stock, respectively, due to the exercise of stock options, employee stock purchases and vesting of nonvested shares.
During the sixnine months ended OctoberJanuary 31, 2008,2009, we acquired 0.20.4 million shares of our common stock, which represent shares swapped or surrendered to us in connection with the vesting of nonvested shares and the exercise of stock options, at an aggregate cost of $4.5$7.4 million. During the sixnine months ended OctoberJanuary 31, 2007,2008, we acquired 0.20.3 million shares of our common stock, which represent shares swapped or surrendered to us in connection with the vesting of nonvested shares and the exercise of stock options, at an aggregate cost of $5.7$7.2 million.
During the sixnine months ended OctoberJanuary 31, 2008,2009, we granted 5.1 million stock options and 1.0 million nonvested shares and units in accordance with our stock-based compensation plans. The weighted average fair value of options granted was $3.80 for manager options and $2.83 for options granted to our seasonal associates. At OctoberJanuary 31, 2008,2009, the total unrecognized compensation cost for options and nonvested shares and units was $15.6$12.2 million and $27.1$17.5 million, respectively.
 
3.Business Combinations
Effective November 3, 2008, we acquired the assets and franchise rights of our last major independent franchise operator for an aggregate purchase price of $278.6 million. Results related to the acquired business have been included in our condensed consolidated financial statements since November 3, 2008. Pro forma results of operations have not been presented as the effects of this acquisition were not material


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to our results. The accompanying balance sheet reflects a preliminary allocation of the purchase price to assets acquired and liabilities assumed as follows:
       
  (in 000s)
 
 
Property and equipment $6,169   
Goodwill  16,062   
Reacquired franchise rights  177,386   
Franchise agreements  54,977   
Customer relationships  24,264   
Noncompete agreements  756   
Other  735   
Liabilities  (1,740)  
       
  $278,609   
       
 
 
Goodwill recognized in this transaction is included in the Tax Services segment and is deductible for tax purposes.
4. Receivables
Receivables related to our continuing operations consist of the following:
             
        (in 000s) 
  
  January 31, 2009  January 31, 2008  April 30, 2008 
  
 
Participation in tax client loans $1,122,347  $1,763,030  $73,354 
Emerald Advance lines of credit  688,663   361,263   5,115 
Business Services accounts receivable  335,893   257,010   320,377 
Receivables for tax-related fees  309,379   117,328   47,301 
Royalties from franchisees  80,603   68,573   1,784 
Loans to franchisees  66,317   71,349   53,536 
Other  125,076   119,740   152,917 
             
   2,728,278   2,758,293   654,384 
Allowance for doubtful accounts  (85,327)  (78,847)  (120,155)
             
  $2,642,951  $2,679,446  $534,229 
             
 
 
5. Mortgage Loans Held for Investment
The composition of our mortgage loan portfolio as of OctoberJanuary 31, 20082009 and April 30, 2008 is as follows:
 
                                
       (dollars in 000s)        (dollars in 000s) 
   
 October 31, 2008 April 30, 2008  January 31, 2009 April 30, 2008 
   
 Amount % of Total Amount % of Total  Amount % of Total Amount % of Total 
   
Adjustable-rate loans $584,967   67% $715,919   71% $566,475   67% $715,919   71%
Fixed-rate loans  284,084   33%  288,721   29%  284,727   33%  288,721   29%
                  
  869,051   100%  1,004,640   100%  851,202   100%  1,004,640   100%
Unamortized deferred fees and costs  6,333       7,062       6,168       7,062     
Less: Allowance for loan losses  (63,652)      (45,401)      (75,615)      (45,401)    
          
 $811,732      $966,301      $781,755      $966,301     
          
Activity in the allowance for mortgage loan losses for the sixnine months ended OctoberJanuary 31, 20082009 and 20072008 is as follows:
(in 000s)
                    
Six Months Ended October 31, 2008 2007  
Nine Months Ended January 31, 2009 2008  
Balance at beginning of the period $45,401  $3,448    $45,401  $3,448   
Provision  38,083   11,926     51,953   12,345   
Recoveries  3   998     50   999   
Charge-offs  (19,835)  (880)    (21,789)  (932)  
          
Balance at end of the period $63,652  $15,492    $75,615  $15,860   
          


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The loan loss provision increased significantly during the current period as a result of declining collateral values due to a decline in residential home prices, and increasing delinquencies occurring in our


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portfolio. Our loan loss reserve as a percent of mortgage loans was 7.27%8.82% at OctoberJanuary 31, 2008,2009, compared to 4.49% at April 30, 2008.
Loans 60 days past due are considered impaired. Impaired loans at October 31, 2008 and April 30, 2008 totaled $150.8 million and $128.9 million, respectively.
In cases where we modify a loan and in so doing grant a concession to a borrower experiencing financial difficulty, the modification is considered a troubled debt restructuring (TDR). TDR loans totaled $110.9$153.7 million and $37.2 million at OctoberJanuary 31, 20082009 and April 30, 2008, respectively.
Loans 60 days past due are considered impaired. Impaired and TDR loans at January 31, 2009 and April 30, 2008 totaled $258.2 million and $128.9 million, respectively.
 
4.6. Goodwill and Intangible Assets
Changes in the carrying amount of goodwill of continuing operations for the sixnine months ended OctoberJanuary 31, 20082009 consist of the following:
(in 000s)
                                        
   
 April 30, 2008 Additions Impairment Other October 31, 2008  April 30, 2008 Additions Impairment Other January 31, 2009 
   
Tax Services $431,981  $4,907  $(2,188) $(2,998) $431,702  $431,981  $19,820  $(2,188) $(3,506) $446,107 
Business Services  399,333   1,779   -   (520)  400,592   399,333   3,003   -   -   402,336 
                      
Total $831,314  $6,686  $(2,188) $(3,518) $832,294  $831,314  $22,823  $(2,188) $(3,506) $848,443 
                      
We test goodwill for impairment annually at the beginning of our fourth quarter, or more frequently if events occur indicating it is more likely than not the fair value of a reporting unit’s net assets has been reduced below its carrying value.
During the threenine months ended OctoberJanuary 31, 2008,2009, we recorded a $2.2 million impairment in our Tax Services segment relating to the goodwill of a small digital business acquired in fiscal year 2005. No other events indicating possible impairment of goodwill were identified.identified during the nine months ended January 31, 2009.
Intangible assets of continuing operations consist of the following:
                                                
(in 000s)(in 000s) (in 000s) 
   
 October 31, 2008 April 30, 2008  January 31, 2009 April 30, 2008 
   
 Gross
     Gross
      Gross
     Gross
     
 Carrying
 Accumulated
   Carrying
 Accumulated
    Carrying
 Accumulated
   Carrying
 Accumulated
   
 Amount Amortization Net Amount Amortization Net  Amount Amortization Net Amount Amortization Net 
   
Tax Services:                                                
Customer relationships $44,026  $(22,289) $21,737  $46,479  $(22,007) $24,472  $72,535  $(24,462) $48,073  $46,479  $(22,007) $24,472 
Noncompete agreements  22,367   (20,226)  2,141   22,966   (19,981)  2,985   23,261   (20,587)  2,674   22,966   (19,981)  2,985 
Reacquired franchise rights  177,386   -   177,386   -   -   - 
Franchise agreements  54,977   (611)  54,366   -   -   - 
Purchased technology  12,500   (3,262)  9,238   12,500   (2,283)  10,217   12,500   (3,751)  8,749   12,500   (2,283)  10,217 
Trade name  1,025   (167)  858   1,025   (117)  908   1,025   (192)  833   1,025   (117)  908 
Business Services:                                                
Customer relationships  144,032   (105,895)  38,137   143,402   (100,346)  43,056   146,040   (108,508)  37,532   143,402   (100,346)  43,056 
Noncompete agreements  32,442   (18,780)  13,662   32,303   (17,589)  14,714   33,068   (19,344)  13,724   32,303   (17,589)  14,714 
Trade name – amortizing  2,600   (2,600)  -   3,290   (3,043)  247   2,600   (2,600)  -   3,290   (3,043)  247 
Trade name –non-amortizing
  55,637   (4,868)  50,769   55,637   (4,868)  50,769   55,637   (4,868)  50,769   55,637   (4,868)  50,769 
                          
 $314,629  $(178,087) $136,542  $317,602  $(170,234) $147,368  $579,029  $(184,923) $394,106  $317,602  $(170,234) $147,368 
                          
Amortization of intangible assets of continuing operations for the three and sixnine months ended OctoberJanuary 31, 20082009 was $8.0$6.8 million and $13.6$20.4 million, respectively, and $5.8$5.5 million and $12.2$17.7 million for the three and sixnine months ended OctoberJanuary 31, 2007,2008, respectively. Estimated amortization of intangible assets for fiscal years 2009 through 2013 is $22.6$26.8 million, $20.1$29.9 million, $18.3$28.0 million, $15.5$25.2 million and $11.6$21.1 million, respectively.


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5.7. Borrowings
Long-term debt consistsBorrowings of continuing operations consist of the following:
(in 000s)
                      
 
 October 31, 2008 April 30, 2008   January 31, 2009 January 31, 2008 April 30, 2008 
 
Short-term borrowings:            
HSBC credit facility $690,485  $1,683,317  $- 
Other credit facilities  -   28,168   - 
       
 $690,485  $1,711,485  $- 
       
Long-term borrowings:            
CLOC borrowings, due August 2010 $693,625  $-    $970,813  $1,800,000  $- 
Senior Notes, 7.875%, due January 2013  599,476   599,414     599,507   599,383   599,414 
Senior Notes, 5.125%, due October 2014  398,589   398,471     398,648   398,412   398,471 
Other  42,077   41,185     42,709   23,948   41,185 
            
  1,733,767   1,039,070     2,011,677   2,821,743   1,039,070 
Less: Current portion  (6,257)  (7,286)    (9,030)  (8,332)  (7,286)
            
 $1,727,510  $1,031,784    $2,002,647  $2,813,411  $1,031,784 
            
At OctoberJanuary 31, 2008,2009, we maintained $2.0 billion in revolving credit facilities to support commercial paper issuance and for general corporate purposes. These unsecured committed lines of credit (CLOCs), and outstanding borrowings thereunder, have a maturity date of August 2010 and an annual facility fee in a range of six to fifteen basis points per annum, based on our credit ratings. We had $693.6$970.8 million outstanding as of OctoberJanuary 31, 20082009 to support working capital requirements primarily arising from off-season operating losses, to pay dividends and acquire businesses. These borrowings are included in long-term debt on our condensed consolidated balance sheet due to their contractual maturity date. The CLOCs, among other things, require we maintain at least $650.0 million of net worth on the last day of any fiscal quarter. We had net worth of $832.7$840.0 million at OctoberJanuary 31, 2008.2009.
Lehman Brothers Bank, FSB (Lehman) is a participating lender in our $2.0 billion CLOCs, with a $50.0 million credit commitment. In September 2008, Lehman’s parent company declared bankruptcy. Since then, Lehman has not honored any funding requests under these facilities, thereby effectively reducing our available liquidity under our CLOCs to $1.95 billion. We do not expect this change to have a material impact on our liquidity or consolidated financial statements.liquidity.
We entered into a committed line of credit agreement with HSBC Finance Corporation (HSBC) effective January 14, 2009 for use as a funding source for the purchase of refund anticipation loan (RAL) participations. This line provides funding totaling $2.5 billion through March 30, 2009 and $120.0 million thereafter through June 30, 2009. This line is subject to various covenants that are similar to our primary CLOCs, and is secured by our RAL participations. At January 31, 2009, there was $690.5 million outstanding on this facility. Our contract with HSBC provides for them to fund RALs through 2011, with an option to renew, at our discretion, through 2013. We have also had a contract each of the last two years under which HSBC has funded our participation interest in RALs.
H&R Block Bank (HRB Bank) is a member of the Federal Home Loan Bank (FHLB) of Des Moines, which extends credit to member banks based on eligible collateral. At OctoberJanuary 31, 2008,2009, HRB Bank had total FHLB advance capacity of $265.3$434.1 million. There was $104.0 million outstanding on this facility, leaving remaining availability of $161.3$330.1 million. Mortgage loans held for investment of $770.8$698.6 million serve as eligible collateral and are used to determine total capacity.
 
6.8. Income Taxes
We file a consolidated federal income tax return in the United States and file tax returns in various state and foreign jurisdictions. Consolidated tax returns for the years 1999 through 20052007 are currently under examination by the Internal Revenue Service (IRS). Tax years prior to 1999 are closed by statute. Historically, tax returns in various foreign and state jurisdictions are examined and settled upon completion of the exam.


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During the three and sixnine months ended OctoberJanuary 31, 2008,2009, we accrued an additional $1.1$2.9 million and $4.1$6.9 million, respectively, of interest and penalties related to our uncertain tax positions. We had unrecognized tax benefits of $125.8$128.3 million and $137.6 million at OctoberJanuary 31, 20082009 and April 30, 2008, respectively. The unrecognized tax benefits decreased $11.8$9.3 million in the current year, due primarily to settlement payments of $9.3 million.payments. We have classified the liability for unrecognized tax benefits, including corresponding accrued interest, as long-term at OctoberJanuary 31, 2008,2009, which is included in other noncurrent liabilities on the condensed consolidated balance sheet. Amounts that we expect to pay, or for which statutes expire, within the next twelve months have been included in accounts payable, accrued expenses and other current liabilities on the condensed consolidated balance sheet.
During the third quarter of fiscal year 2009 we received tax refunds of $156.5 million, the majority of which was recorded as a receivable included in other assets on our condensed consolidated financial statements as of April 30, 2008.
Based upon the expiration of statutes of limitations, payments of tax and other factors in several jurisdictions, we believe it is reasonably possible that the total amount of previously unrecognized tax benefits may decrease by approximately $4$6 to $5$7 million within twelve months of OctoberJanuary 31, 2008.2009.


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7.9. Interest Income and Expense
The following table shows the components of interest income and expense of our continuing operations. Operating interest expense is included in cost of other revenues, and interest expense on acquisition debt is included in other income (expense), net on our condensed consolidated statements of operations.
(in 000s)
                                
   
 Three Months Ended
 Six Months Ended
  Three Months Ended
 Nine Months Ended
 
 October 31, October 31,  January 31, January 31, 
 2008 2007 2008 2007  2009 2008 2009 2008 
   
Interest income:                                
Mortgage loans, net $12,098  $20,451  $25,363  $42,942  $11,131  $17,198  $36,494  $60,140 
Emerald Advance lines of credit  43,311   19,516   44,539   19,516 
Other  4,949   6,294   9,531   11,306   4,162   10,396   12,465   21,702 
                  
 $17,047  $26,745  $34,894  $54,248  $58,604  $47,110  $93,498  $101,358 
                  
Operating interest expense:                                
Borrowings $21,054  $10,362  $39,226  $20,660  $21,623  $21,014  $60,849  $41,674 
Deposits  3,884   12,221   7,927   26,464   3,719   11,464   11,646   37,928 
FHLB advances  1,327   1,470   2,655   3,360   1,326   1,349   3,981   4,709 
                  
  26,265   24,053   49,808   50,484   26,668   33,827   76,476   84,311 
Interest expense – acquisition debt  416   652   829   1,247   392   624   1,221   1,871 
                  
Total interest expense $26,681  $24,705  $50,637  $51,731  $27,060  $34,451  $77,697  $86,182 
                  
 
8.10. Fair Value
On May 1, 2008, we adopted Statement of Financial Accounting Standards No. 157, “Fair Value Measurements” (SFAS 157). SFAS 157 defines fair value, establishes a framework for measuring fair value and expands disclosure requirements for fair value measurements. We elected to defer the application of SFAS 157 for nonfinancial assets and nonfinancial liabilities until fiscal year 2010, as provided for by FASB Staff PositionFAS 157-2, “Effective Date of FASB Statement No. 157”(FSP 157-2). The adoption of SFAS 157 did not have an impact on our consolidated results of operations or financial position.
 
Fair Value Hierarchy
SFAS 157 establishes a fair value hierarchy that prioritizes the inputs used to measure fair value into three broad levels, considering the relative reliability of the inputs, as follows:
 n     Level 1 – Quoted prices in active markets for identical assets or liabilities. An active market for the asset or liability is a market in which transactions for the asset or liability occur with sufficient frequency and volume to provide pricing information on an ongoing basis.


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 n     Level 2 – Quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments in markets that are not active, and model-based valuations in which all significant inputs are observable in the market.
 n     Level 3 – Valuation is modeled using significant inputs that are unobservable in the market. These unobservable inputs reflect our own estimates of assumptions that market participants would use in pricing the asset or liability.
 
Estimation of Fair Value
The following is a description of the valuation methodologies used for assets and liabilities measured at fair value and the general classification of these instruments pursuant to the fair value hierarchy.
 n     Available-for-sale securities – Available-for-sale securities are carried at fair value on a recurring basis. When available, fair value is based on quoted prices in an active market and as such, would be classified as Level 1. If quoted market prices are not available, fair values are estimated using quoted prices of securities with similar characteristics, discounted cash flows or other pricing models. Available-for-sale securities that we classify as Level 2 include certain agency and non-agency mortgage-backed securities, U.S. states and political subdivisions debt securities and other debt and equity securities.


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 n     Mortgage loans held for sale – The fair values of loans held for sale are generally based on observable market prices of securities that have loan collateral or interests in loans that are similar to the held-for-sale loans, or whole loan sale prices if formally committed. These loans are classified as Level 2.
 n     Residual interests in securitizations – Determination of the fair value of residual interests in securitizations requires the use of unobservable inputs. We value these securities using a discounted cash flow approach that incorporates expectations of prepayment speeds and expectations of delinquencies and losses. Risk-adjusted discount rates are based on quotes from third party sources. These assets are classified as Level 3.
 
Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following table presents for each hierarchy level the financial assets of our continuing operations that are measured at fair value on a recurring basis at OctoberJanuary 31, 2008:2009:
(dollars in 000s)
                                
   
 Total Level 1 Level 2 Level 3  Total Level 1 Level 2 Level 3 
   
Available-for-sale securities $47,199  $2,732  $44,467  $-  $45,640  $2,975  $42,665  $- 
Mortgage loans held for sale  24,121   -   24,121   -   9,596   -   9,596   - 
Residual interests in securitizations  9,487   -   -   9,487   5,122   -   -   5,122 
                  
 $80,807  $2,732  $68,588  $9,487  $60,358  $2,975  $52,261  $5,122 
                  
As a percentage of total assets  1.5%   0.1%   1.3%   0.2%   0.8%   0.0%   0.7%   0.1% 
The following table presents changes in Level 3 financial assets measured at fair value on a recurring basis:
(in 000s)
                    
 Three Months Ended
 Six Months Ended
   Three Months Ended
 Nine Months Ended
  
 October 31, 2008 October 31, 2008   January 31, 2009 January 31, 2009  
Fair value, beginning of period $8,466  $16,678    $9,487  $16,678   
Losses:                    
Included in earnings  (269)  (5,222)    (931)  (6,153)  
Included in other comprehensive income (loss)  2,004   (316)    (2,604)  (2,920)  
Cash received  (714)  (1,653)    (830)  (2,483   
          
Fair value, end of period $9,487  $9,487    $5,122  $5,122   
          
Mortgage loans held for sale are included in prepaid expenses and other current assets, and available-for-sale securities and residual interests in securitizations are included in other assets on our condensed consolidated balance sheets.
 
Fair Value Option
We adopted Statement of Financial Accounting Standards No. 159, “The Fair Value Option for Financial Assets and Financial Liabilities” (SFAS 159) on May 1, 2008. SFAS 159 permits an instrument by


11


instrument irrevocable election to account for selected financial assets and financial liabilities at fair value. We did not elect to apply the fair value option to any eligible financial assets or financial liabilities on May 1, 2008 or during the sixnine months ended OctoberJanuary 31, 2008.2009. Subsequent to the initial adoption, we may elect to account for selected financial assets and financial liabilities at fair value. Such an election could be made at the time an eligible financial asset, financial liability or firm commitment is recognized or when certain specified reconsideration events occur.
 
9.11. Other Noncurrent Assets and Liabilities
We have deferred compensation plans that permit directors and certain employees to defer portions of their compensation and accrue income on the deferred amounts. Included in other noncurrent liabilities is $122.3 million and $155.1 million at January 31, 2009 and April 30, 2008, respectively, reflecting our obligation under these plans.
We may purchase whole-life insurance contracts on certain director and employee participants to recover distributions made or to be made under the plans. The cash surrender value of the policies and other assets held by the Deferred Compensation Trust is recorded in other noncurrent assets and totaled $112.9 million and $163.1 million at January 31, 2009 and April 30, 2008, respectively. These assets are restricted, as they are only available to fund the related liability. The decrease in value of these assets and liabilities are primarily due to current market conditions. Losses on certain invested assets are not deductible for income taxes and therefore have had an impact on our income tax rates in the current fiscal year.
12. Regulatory Requirements
HRB Bank and the Company are subject to various regulatory requirements, including capital guidelines for HRB Bank, administered by federal banking agencies. Failure to meet minimum capital requirements can trigger certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on HRB Bank and our consolidated financial statements. All savings associations are subject to the capital adequacy guidelines and the regulatory framework for prompt corrective action. HRB Bank must meet specific capital guidelines that involve quantitative measures of HRB Bank’s assets, liabilities and certain off-balance sheet items, as calculated under regulatory accounting practices. HRB Bank’s capital amounts and classification are also subject to


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qualitative judgments by the regulators about components, risk weightings and other factors. HRB Bank files its regulatory Thrift Financial Report (TFR) on a calendar quarter basis.basis with the Office of Thrift Supervision (OTS).
Quantitative measures established by regulation to ensure capital adequacy require HRB Bank to maintain minimum amounts and ratios of tangible equity, total risk-based capital and Tier 1 capital, as set forth in the table below. In addition to these minimum ratio requirements, HRB Bank is required to continually maintain a 12.0% minimum leverage ratio as a condition of its charter-approval order through fiscal year 2009. This condition was extended through fiscal year 2012 as a result of a Supervisory Directive issued on May 29, 2007. As of OctoberJanuary 31, 2008,2009, HRB Bank’s leverage ratio was 15.5%13.8%.
As of September 30,December 31, 2008, our most recent TFR filing, with the Office of Thrift Supervision (OTS), HRB Bank was a “well capitalized” institution under the prompt corrective action provisions of the Federal Deposit Insurance Corporation (FDIC). The five capital categories are: (1) “well capitalized” (total risk-based capital ratio of 10%, Tier 1 Risk-based capital ratio of 6% and leverage ratio of 5%); (2) “adequately capitalized”; (3) “undercapitalized”; (4) “significantly undercapitalized”; and (5) “critically undercapitalized.” There are no conditions or events since September 30,December 31, 2008 that management believes have changed HRB Bank’s category.


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The following table sets forth HRB Bank’s regulatory capital requirements at September 30,December 31, 2008, as calculated in the most recently filed TFR:
                                                
(dollars in 000s)(dollars in 000s) (dollars in 000s) 
   
     To Be Well
      To Be Well
 
     Capitalized
      Capitalized
 
   For Capital Adequacy
 Under Prompt
    For Capital Adequacy
 Under Prompt
 
 Actual Purposes Corrective Action Provisions  Actual Purposes Corrective Action Provisions 
   
 Amount Ratio Amount Ratio Amount Ratio  Amount Ratio Amount Ratio Amount Ratio 
   
Total risk-based capital ratio(1)
 $195,362   33.1%  $47,187   8.0%  $58,983   10.0%  $268,259   22.1%  $97,294   8.0%  $121,617   10.0% 
Tier 1 risk-based capital ratio(2)
 $188,066   31.9%   n/a   n/a  $35,390   6.0%  $252,471   20.8%   n/a   n/a  $72,970   6.0% 
Tier 1 capital ratio (leverage)(3)
 $188,066   17.7%  $127,580   12.0%  $53,158   5.0%  $252,471   13.3%  $228,368   12.0%  $95,153   5.0% 
Tangible equity ratio(4)
 $188,066   17.7%  $15,947   1.5%   n/a   n/a  $252,471   13.3%  $28,546   1.5%   n/a   n/a 
(1)Total risk-based capital divided by risk-weighted assets.
(2)Tier 1 (core) capital less deduction for low-level recourse and residual interest divided by risk-weighted assets.
(3)Tier 1 (core) capital divided by adjusted total assets.
(4)Tangible capital divided by tangible assets.
 
Block Financial LLC (BFC) made an additional capital contribution to HRB Bank of $245.0 million during the nine months ended January 31, 2009. This contribution was necessary for HRB Bank to meet its capital requirements due to seasonal fluctuations in its balance sheet. During the three months ended January 31, 2009, we submitted an application to the OTS requesting that HRB Bank be allowed to pay dividends to BFC in an amount that will not exceed the capital necessary to continuously maintain HRB Bank’s required 12.0% leverage ratio. The OTS approved our application on January 12, 2009.
10.13. Commitments and Contingencies
Changes in the deferred revenue liability related to our Peace of Mind (POM) program, the current portion of which is included in accounts payable, accrued expenses and other current liabilities and the long-term portion of which is included in other noncurrent liabilities in the condensed consolidated balance sheets, are as follows:
           
(in 000s)
 
Nine Months Ended January 31, 2009  2008   
 
 
Balance, beginning of period $140,583  $142,173   
Amounts deferred for new guarantees issued  23,480   19,672   
Revenue recognized on previous deferrals  (56,375)  (56,881)  
           
Balance, end of period $107,688  $104,964   
           
 
 
           
(in 000s)
 
Six Months Ended October 31, 2008  2007   
 
 
Balance, beginning of period $140,583  $142,173   
Amounts deferred for new guarantees issued  1,148   1,067   
Revenue recognized on previous deferrals  (45,826)  (46,388)  
           
Balance, end of period $95,905  $96,852   
           
 
 
The following table summarizes certain of our other contractual obligations and commitments:
                    
(in 000s)
As of October 31, 2008 April 30, 2008   January 31, 2009 April 30, 2008  
Commitment to fund Franchise Equity Lines of Credit $81,533  $79,134   
Franchise Equity Lines of Credit $83,863  $79,134   
Contingent business acquisition obligations  25,962   24,288     29,103   24,288   
Media advertising purchase obligation  64,811   19,043     59,715   19,043   


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We routinely enter into contracts that include embedded indemnifications that have characteristics similar to guarantees. Other guarantees and indemnifications of the Company and its subsidiaries include obligations to protect counterparties from losses arising from the following: (1) tax, legal and other risks related to the purchase or disposition of businesses; (2) penalties and interest assessed by federal and state taxing authorities in connection with tax returns prepared for clients; (3) indemnification of our directors and officers; and (4) third-party claims relating to various arrangements in the normal course of business. Typically, there is no stated maximum payment related to these indemnifications, and the terms of the indemnities may vary and in many cases are limited only by the applicable statute of limitations. The likelihood of any claims being asserted against us and the ultimate liability related to any such claims, if any, is difficult to predict. While we cannot provide assurance we will ultimately prevail in the event any


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such claims are asserted, we believe the fair value of these guarantees and indemnifications relating to our continuing operations is not material as of OctoberJanuary 31, 2008.2009.
 
Mortgage Loan Repurchase LiabilityDiscontinued Operations
Sand Canyon Corporation (SCC), formerly Option One Mortgage Corporation, maintains recourse with respect to loans previously sold or securitized under indemnification of loss provisions relating to breach of representations and warranties made to purchasers or insurers. As a result, SCC may be required to repurchase loans or otherwise indemnify third-parties for losses. These representations and warranties and corresponding repurchase obligations generally are not subject to stated limits or a stated term and, therefore, may continue for the foreseeable future. SCC has established a liability related to potential losses under these indemnifications and monitors the adequacy of the repurchase liability on an ongoing basis. To the extent that future claim volumes differ from current estimates, or the value of mortgage loans and residential home prices change, future losses may be different than these estimates and those differences may be significant.
The following table summarizes SCC’s loan repurchase and indemnification activity:
 
                            
(in 000s)
 Six Months Ended Year Ended
   Nine Months Ended Year Ended
  
 October 31, 2008 October 31, 2007 April 30, 2008   January 31, 2009 January 31, 2008 April 30, 2008  
Loan repurchase liability at end of period $224,679  $85,894  $243,066   
Loan repurchase and indemnification
liability at end of period
 $213,120  $68,969  $243,066   
Loans repurchased and indemnification payments during the period  22,009   381,442   515,370     38,290   480,943   515,370   
Repurchase reserves added during the period  -   329,966   582,373   
Reserves added during the period  -   379,440   582,373   
As described more fully in note 17, we entered into indemnifications in connection with our November 2008 sale of HRBFA and recorded a liability with an estimated fair value of $15.5 million at January 31, 2009.
Restructuring Charge
During fiscal year 2006, our mortgage business initiatedWe have recorded a restructuring planliability which primarily relates to reduce costs. Restructuring activities continued into fiscal years 2007estimated lease obligations for vacant space resulting from office closings and 2008, includingemployee severance costs for our previously announced closure of alldiscontinued mortgage origination activities and sale of servicing operations. Changes in our restructuring charge liability during the six months ended October 31, 2008businesses. These liabilities are as follows:
                 
(in 000s) 
  
  Accrual Balance as of
  Cash
  Other
  Accrual Balance as of
 
  April 30, 2008  Payments  Adjustments  October 31, 2008 
  
 
Employee severance costs $4,807  $(4,223) $760  $1,344 
Contract termination costs  23,113   (8,016)  1,508   16,605 
                 
  $27,920  $(12,239) $2,268  $17,949 
                 
 
 
The remaining liability related to this restructuring charge is included in accounts payable, accrued expenses and other current liabilities and accrued salaries, wages and payroll taxes on our condensed consolidated balance sheet, and primarily relates to lease obligations for vacant space resulting from branch office closings and employee severance costs, respectively.
Contract termination costs include estimates regarding the length of time required to sublease vacant space and expected recovery rates. Actual results could varydiffer from these estimates. Changes in our restructuring liability during the nine months ended January 31, 2009 are as follows:


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(in 000s) 
  
  Accrual Balance as of
  Cash
  Other
  Accrual Balance as of
 
  April 30, 2008  Payments  Adjustments  January 31, 2009 
  
 
Employee severance costs $4,807  $(4,871) $428  $364 
Contract termination costs  23,113   (12,054)  1,779   12,838 
                 
  $27,920  $(16,925) $2,207  $13,202 
                 
 
 


11.14. Litigation and Related Contingencies
We are party to investigations, legal claims and lawsuits arising out of our business operations. We accrue our best estimate of the probable loss upon resolution of investigations, legal claims and lawsuits, which totaled $12.7$10.5 million and $11.5 million at OctoberJanuary 31, 20082009 and April 30, 2008, respectively. With respect to most of the matters described below, we have concluded that a loss is not probable and therefore no liability has been recorded.
 
RAL Litigation
We have been named as a defendant in numerous lawsuits throughout the country regarding our refund anticipation loan programs (collectively, “RAL Cases”). The RAL Cases have involved a variety of legal theories asserted by plaintiffs. These theories include allegations that, among other things: disclosures in the RAL applications were inadequate, misleading and untimely; the RAL interest rates were usurious and unconscionable; we did not disclose that we would receive part of the finance charges paid by the customer for such loans; untrue, misleading or deceptive statements in marketing RALs; breach of state


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laws on credit service organizations; breach of contract, unjust enrichment, unfair and deceptive acts or practices; violations of the federal Racketeer Influenced and Corrupt Organizations Act; violations of the federal Fair Debt Collection Practices Act and unfair competition regarding debt collection activities; and that we owe, and breached, a fiduciary duty to our customers in connection with the RAL program.
The amounts claimed in the RAL Cases have been very substantial in some instances, with one settlement resulting in a pretax expense of $43.5 million in fiscal year 2003 (the “Texas RAL Settlement”) and other settlements resulting in a combined pretax expense in fiscal year 2006 of $70.2 million. On December 31, 2008, we reached a settlement with the California attorney general in the case entitledThe People of California v. H&R Block, Inc., H&R Block Services, Inc., H&R Block Enterprises, Inc., H&R Block Tax Services, Inc., Block Financial Corporation, HRB Royalty, Inc., and Does 1 through 50,Case No., CGC-06-449461, in the California Superior Court, San Francisco County (the “California AG Case”). Pursuant to the terms of the settlement, we agreed to pay $2.45 million in restitution to certain clients who obtained a refund anticipation loan or a refund anticipation check, $500,000 in civil penalties and $1.9 million in fees and costs.
Following settlement of the California AG Case, we have one remaining putative RAL class action. We believe we have meritorious defenses to the remainingthis RAL CasesCase and we intend to defend themit vigorously. There can be no assurances, however, as to the outcome of the pending RAL Cases individually or in the aggregateCase or regarding the impact of the pending RAL CasesCase on our financial statements. We are unable to determine an estimate of the possible loss or range of loss, if any, in light of the current status of the pending RAL Cases. There were no other significant developments regarding the RAL Cases during the three months ended OctoberJanuary 31, 2008.2009.
 
Peace of Mind Litigation
We are defendants in lawsuits regarding our Peace of Mind program (collectively, the “POM Cases”), under which our applicable tax return preparation subsidiary assumes liability for additional tax assessments attributable to tax return preparation error. The POM Cases are described below.
Lorie J. Marshall, et al. v. H&R Block Tax Services, Inc., et al., CaseNo. 08-CV-591 in the U.S. District Court for the Southern District of Illinois, is a class action case originally filed in the Circuit Court of Madison County, Illinois on January 18, 2002, in which class certification was granted on August 27, 2003. The plaintiffs allege that the sale of POM guarantees constitutes (1) statutory fraud by selling insurance without a license, (2) an unfair trade practice, by omission and by “cramming” (i.e., charging customers for the guarantee even though they did not request it or want it), and (3) a breach of fiduciary duty. In August 2003, theThe court has certified the plaintiff classes consisting of all persons who reside in 13 specified states and who from January 1, 1997 to final judgment (1) were charged a separate fee for POM by “H&R Block” or a defendant H&R Block class member;; (2) reside in certain class states and were charged a separate fee for POM by an “H&R Block” or a defendant H&R Block class memberentity not licensed to sell insurance; or (3) had an unsolicited charge for POM posted to their bills by “H&R Block” or a defendant H&R Block class member.Block.” Persons who received the POM guarantee through an H&R Block Premium office and persons who reside in Alabama and Texas were excluded from the plaintiff class. The court also certified a defendant class consisting of any entity with names that include “H&R Block” or “HRB,” or are otherwise affiliated or associated with H&R Block Tax Services, Inc., and that sold or sells the POM product. OnIn August 5, 2008, the court decertified the defendant class and reduced the geographic scope of the plaintiff classes from 48 states to 13 states. On August 19, 2008, we removed the case from state court in Madison County, Illinois to the U.S. District Court for the Southern District of Illinois. The plaintiff’s motion to remandOn December 17, 2008, the case was remanded back to state court is pending.court. We have filed a petition to appeal this ruling.
There is one other putative class action pending against us in Texas that involves the POM guarantee. This case is pending before the same judge that presided over the Texas RAL Settlement, involves the


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same plaintiffs’ attorneys that are involved in the Marshall litigation in Illinois, and contains allegations similar to those in the Marshall case. No class has been certified in this case.
We believe we have meritorious defenses to the claims in the POM Cases, are without merit, and we intend to defend them vigorously. The amounts claimed in the POM Cases are substantial, however, and there can be no assurances as to the outcome of these pending actions individually or in the aggregate. We are unable to determine an estimate of the possible loss or range of loss, if any, in light of the early stages of the POM Cases.
Electronic Filing Litigation
We are a defendant in a class action filed on August 30, 2002 and entitledErin M. McNulty and Brian J. Erzar v. H&R Block, Inc., et al., CaseNo. 02-CIV-4654 in the Court of Common Pleas of Lackawanna County, Pennsylvania, in which the plaintiffs allege that the defendants deceptively portray electronic filing fees as a necessary and required component of standard tax preparation services and do not inform tax preparation clients that they may (1) file tax returns free of charge by mailing the returns, (2) electronically file tax returns from personal computers either free of charge or at significantly lower fees and (3) be eligible to electronically file tax returns free of charge via telephone. The plaintiffs seek unspecified damages and disgorgement of all electronic filing, tax preparation and related fees collected during the applicable class period. An agreement to settle this case for an amount not to exceed $2.5 million was approved by the court on September 22, 2008, and the impact of the settlement is included in our consolidated results of operations for the six months ended October 31, 2008.
 
Express IRA Litigation
On March 15, 2006, the New York Attorney General filed a lawsuit in the Supreme Court of the State of New York, County of New York (Index No. 06/401110) entitledThe People of New York v. H&R Block, Inc. and H&R Block Financial Advisors, Inc. et al. The complaint alleged fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the Express IRA product and sought equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. On July 12, 2007, the Supreme Court of the State of New York issued a ruling that dismissed all defendants other than HRBFA and the claims of common law fraud. BothThe intermediate


15


appellate court reversed this ruling on January 6, 2009. We filed a petition for appeal with the New York Attorney General and HRBFAhighest state appellate court on January 30, 2009. We believe we have appealed the adverse portions of the trial court’s ruling. We believemeritorious defenses to the claims in this case, are without merit, and we intend to defend this case vigorously, but there are no assurances as to its outcome.
On January 2, 2008, the Mississippi Attorney General filed a lawsuit in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) entitledJim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., et al.The complaint alleged fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the Express IRA product and sought equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. The defendants have filed a motion to dismiss. We believe we have meritorious defenses to the claims in this case, are without merit, and we intend to defend this case vigorously, but there are no assurances as to its outcome.
In addition to the New York and Mississippi Attorney General actions, a number of civil actions were filed against HRBFA and us concerning the Express IRA product, the first of which was filed on March 17, 2006. Except for two cases pending in state court, all of the civil actions have been consolidated by the panel for Multi-District Litigation into a single action styledIn re H&R Block, Inc. Express IRA Marketing Litigationin the United States District Court for the Western District of Missouri.
Although we sold HRBFA effective November 1, 2008, we remain responsible for the Express IRA litigation through an indemnification agreement with Ameriprise. See additional discussion in note 17. The amounts claimed in these cases are substantial. We believe we have meritorious defenses to the claims in these cases, are without merit, and we intend to defend these cases vigorously, but there are no assurances as to their outcome.
We are unable to determine an estimate of the possible loss or range of loss, if any, of the Express IRA litigation at this time.
 
Securities Litigation
On April 6, 2007, a putative class action styledIn re H&R Block Securities Litigationwas filed against the Company and certain of its officers in the United States District Court for the Western District of Missouri. The complaint alleged, among other things, deceptive, material and misleading financial


14


statements, failure to prepare financial statements in accordance with generally accepted accounting principles and concealment of the potential for lawsuits stemming from the allegedly fraudulent nature of the Company’s operations. The complaint sought unspecified damages and equitable relief. On October 5, 2007, the court dismissed the complaint and granted the plaintiffs leave to re-file the portion of the complaint pertaining to the Company’s financial statements. On November 19, 2007, the plaintiffs re-filed the complaint, alleging,alleges, among other things, deceptive, material and misleading financial statements and failure to prepare financial statements in accordance with generally accepted accounting principles. The complaint sought unspecified damages and equitable relief. The court dismissed the re-filed complaint on February 19, 2008. On March 11, 2008, theand plaintiffs appealed the dismissal.dismissal on March 18, 2008. In addition, plaintiffs in a shareholder derivative action that was consolidated into the securities litigation filed a separate appeal on March 18, 2008, contending that the derivative action was improperly consolidated. The derivative action isIron Workers Local 16 Pension Fund v. H&R Block, et al., in the United States District Court for the Western District of Missouri, CaseNo. 06- cv-00466-ODS No.06-cv-00466-ODS (instituted on June 8, 2006) and was brought against certain of our directors and officers purportedly on behalf of the Company. The derivative action alleges breach of fiduciary duty, abuse of control, gross mismanagement, waste, and unjust enrichment pertaining to (1) our restatement of financial results in fiscal year 2006 due to errors in determining our state effective income tax rate and (2) certain of our products and business activities. We believe we have meritorious defenses to the claims in these cases are without merit and intend to defend this litigation vigorously. We currently do not believe that we will incur a material loss with respect to this litigation.
 
RSM McGladrey Litigation
RSM McGladrey Business Services, Inc. and certain of its subsidiaries are parties to a putative class action filed on July 11, 2006 and entitledDo Right’s Plant Growers, et al. v. RSM EquiCo, Inc., et al.Case No. 06 CC00137, in the California Superior Court, Orange County. The complaint contains allegations regarding business valuation services provided by RSM EquiCo, Inc., including fraud, negligent misrepresentation, breach of contract, breach of implied covenant of good faith and fair dealing, breach of fiduciary duty and unfair competition and seeks unspecified damages, restitution and equitable relief. A hearing on plaintiffs’ motion for class certification is scheduled for March 6, 2009. We intend to defend this case vigorously. The amount claimed in this action is substantial and there can be no assurance regarding the outcome and resolution of this matter. It is reasonably possible that we could incur losses with respect to this litigation, although an estimate of such losses cannot be made in light of the early stage of the litigation.
RSM McGladrey, Inc. (RSM) has a relationship with certain public accounting firms (collectively, “the Attest Firms”) pursuant to which (1) some RSM employees are also partners or employees of the Attest Firms, (2) many clients of the Attest Firms are also RSM clients, and (3) our RSM McGladrey brand is


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closely linked to the Attest Firms. The Attest Firms are parties to claims and lawsuits (collectively, “Attest Firm Claims”). arising in the normal course of business. Judgments or settlements arising from Attest Firm Claims which exceedexceeding the Attest Firms’ insurance coverage could have a direct adverse effect on Attest Firm operations and could impair RSM’s ability to attract and retain clients and quality professionals. Accordingly, althoughFor example, accounting and auditing firms (including one of the Attest Firms) recently have become subject to claims based on losses their clients suffered from investments in investment funds managed by third parties. Although RSM may not have a direct liability for significant Attest Firm Claims, such Attest Firm Claims could have a material adverse effect on RSM’s operations and impair the value of our investment in RSM. There is no assurance regarding the outcome of the Attest Firm Claims.
 
Litigation and Claims Pertaining to Discontinued Mortgage Operations
Although mortgage loan origination activities were terminated and the loan servicing business was sold during fiscal year 2008, SCC remains subject to investigations, claims and lawsuits pertaining to its loan origination and servicing activities that occurred prior to such termination and sale. These investigations, claims and lawsuits include actions by state attorneys general, other state regulators, municipalities, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these investigations, claims and lawsuits allege discriminatory or unfair and deceptive loan origination and servicing practices, public nuisance, fraud, and violations of the Truth in Lending Act, Equal Credit Opportunity Act and the Fair Housing Act. In the current non-prime mortgage environment, the number of these investigations, claims and lawsuits has increased over historical experience and is likely to continue at increased levels. The amounts claimed in these investigations, claims and lawsuits are substantial in some instances, and the ultimate resulting liability is difficult to


15


predict. In the event of unfavorable outcomes, the amounts SCC may be required to pay in the discharge of liabilities or settlements could be substantial and, because SCC’s operating results are included in our consolidated financial statements, could have a material adverse impact on our consolidated results of operations.
On June 3, 2008, the Massachusetts Attorney General filed a lawsuit in the Superior Court of Suffolk County, Massachusetts (CaseNo. 08-2474-BLS) entitledCommonwealth of Massachusetts v. H&R Block, Inc., et al.,alleging unfair, deceptive and discriminatory origination and servicing of mortgage loans and seeking equitable relief, disgorgement of profits, restitution and statutory penalties. On November 10, 2008, the court granted a preliminary injunction limiting the ability of the owner of SCC’s former loan servicing business to initiate or advance foreclosure actions against certain loans originated by SCC or its subsidiaries without (i)(1) advance notice to the Massachusetts Attorney General and (ii)(2) if the Attorney General objects to foreclosure, approval by the court. The preliminary injunction generally applies to loans meeting all of the following four characteristics: (1) adjustable rate mortgages with an introductory period of three years or less, (2) the borrower has a debt-to-income ratio generally exceeding 50 percent, (3) an introductory interest rate at least 2 percent lower than the fully indexed rate (unless the debt-to-income ratio is 55% or greater) and (4) loan-to-value ratio of 97 percent or certain prepayment penalties. We have appealed this preliminary injunction. We believe we have meritorious defenses to the claims in this case, are without merit, and we intend to defend this case vigorously, but there are no assurances as to its outcome. We are unable to determine an estimate of the possible loss or range of loss, if any, in light of the early stages of this litigation.
SCC also remains subject to potential claims for indemnification and loan repurchases pertaining to loans previously sold. In the current non-prime mortgage environment, it is likely that the frequency of repurchase and indemnification claims may increase over historical experience and give rise to additional litigation. In some instances, H&R Block, Inc. was required to guarantee SCC’s obligations. The amounts involved in these potential claims may be substantial, and the ultimate resulting liability is difficult to predict. In the event of unfavorable outcomes, the amounts SCC may be required to pay in the discharge or settlement of these claims could be substantial and, because SCC’s operating results are included in our consolidated financial statements, could have a material adverse impact on our consolidated results of operations.
 
Other Claims and Litigation
We are from time to time party to investigations, claims and lawsuits not discussed herein arising out of our business operations. These investigations, claims and lawsuits include actions by state attorneys


17


general, other state regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated. Some of these investigations, claims and lawsuits pertain to RALs, the electronic filing of customers’ income tax returns, the POM guarantee program, wage and hour claims and investment products. We believe we have meritorious defenses to each of these claims, and we are defending or intend to defend them vigorously. The amounts claimed in these claims and lawsuits are substantial in some instances, howeverand the ultimate liability with respect to such litigation and claims is difficult to predict. In the event of an unfavorable outcome, the amounts we may be required to pay in the discharge of liabilities or settlements could be material.
In addition to the aforementioned types of cases, we are party to claims and lawsuits that we consider to be ordinary, routine litigation incidental to our business, including claims and lawsuits (collectively, “Other Claims”) concerning investment products, the preparation of customers’ income tax returns, the fees charged customers for various products and services, losses incurred by customers with respect to their investment accounts, relationships with franchisees, intellectual property disputes, employment matters and contract disputes. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay in the discharge of liabilities or settlements in these Other Claims will not have a material adverse effect on our consolidated operating results, financial position or cash flows.


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12.15. Segment Information
Information concerningResults of our continuing operations by reportable operating segment isare as follows:
                                
(in 000s)(in 000s) (in 000s) 
 
 Three Months Ended
 Six Months Ended
   
 October 31, October 31,  Three Months Ended
 Nine Months Ended
 
 2008 2007 2008 2007  January 31, January 31, 
  2009 2008 2009 2008 
 
Revenues:                                
Tax Services $99,104  $90,804  $174,369  $160,667  $761,735  $661,787  $936,104  $822,454 
Business Services  233,045   239,048   407,696   431,871   185,177   191,884   592,873   623,755 
Consumer Financial Services  16,835   23,122   35,785   50,303   45,195   39,305   80,980   89,608 
Corporate  2,485   3,718   5,528   7,869   1,339   1,828   6,867   9,697 
                  
 $351,469  $356,692  $623,378  $650,710  $993,446  $894,804  $1,616,824  $1,545,514 
                  
Pretax income (loss):                                
Tax Services $(184,565) $(199,149) $(348,488) $(371,438) $130,443  $45,879  $(218,045) $(325,559)
Business Services  13,081   11,781   12,786   9,875   10,695   6,614   23,481   16,489 
Consumer Financial Services  (18,629)  (4,409)  (32,746)  433   (3,268)  12,318   (36,014)  12,751 
Corporate  (37,340)  (30,046)  (71,975)  (48,192)  (36,131)  (64,395)  (108,106)  (112,587)
                  
Loss from continuing operations before tax benefit $(227,453) $(221,823) $(440,423) $(409,322)
Income (loss) from continuing operations before income taxes (benefit) $101,739  $416  $(338,684) $(408,906)
                  
At OctoberAs of January 31, 2008, we met the criteria requiring us to present2009, the financial results of HRBFA are presented as discontinued operations. Accordingly, all periods presented above for our Consumer Financial Services segment have been revised to exclude results for discontinued businesses.businesses, and now reflect only the results of HRB Bank.
 
13.16. Accounting Pronouncements
In June 2008, FASB Staff Position onEITF 03-6-1, “Determining Whether Instruments Granted in Share-Based Payment Transactions are Participating Securities”(FSP 03-6-1) was issued.FSP 03-6-1 addresses whether instruments granted in share-based payment transactions are participating securities prior to vesting and, therefore, should be included in the process of allocating earnings for purposes of computing earnings per share. This guidance is effective for financial statements issued for fiscal years and the related interim periods beginning after December 15, 2008. Early application is not permitted. The provisions ofFSP 03-6-1 are effective for our first fiscal fourth quarter of 2009.2010. We are currently evaluating what effectFSP 03-6-1 will have on our consolidated financial statements.
In December 2007, Statement of Financial Accounting Standards No. 141(R), “Business Combinations,” (SFAS 141R), and Statement of Financial Accounting Standards No. 160, “Non-Controlling Interests in Consolidated Financial Statements – An Amendment of ARB No. 51” (SFAS 160) were issued. These


18


standards will require an acquiring entity to recognize all the assets acquired and liabilities assumed in a transaction, including non-controlling interests, at the acquisition-date fair value with limited exceptions. SFAS 141R will further require acquisition-related expenses to be expensed separately fromand will generally require contingent consideration to be recorded as a liability at the acquisition, and also requires restructuring costs that the acquirer expected but was not obligated to incur, be expensed separately from thetime of acquisition. Under SFAS 141R, subsequent changes to deferred tax valuation allowances relating to acquired businesses and acquired liabilities for uncertain tax positions will no longer be applied to goodwill but will instead be typically recognized as an adjustment to income tax expense. The provisions of these standards are effective as of the beginning of our fiscal year 2010.
We are currently evaluating what effect the adoption of SFAS 141R and SFAS 160 will have on our consolidated financial statements.
As discussed in note 8,10, we adopted SFAS 157 and SFAS 159 as of May 1, 2008.
 
14.17. Subsequent EventsDiscontinued Operations
Effective November 1, 2008, we sold HRB Financial Corporation, including our securities brokerage business formerly conducted through HRBFA, to Ameriprise. WeAs a result of this transaction, we received cash proceeds, net of approximately $312selling costs, of $304.0 million, plus repayment of net intercompany liabilities of approximately $46$46.6 million. The carrying value of our investment in this business at the date of disposition was $293.7 million. We deferred recognition of a portion of the sale proceeds totaling $7.0 million, which represents the estimated value of an ongoing collaboration arrangement with our Tax Services businesses.
In connection with the sale, we indemnified Ameriprise against certain losses relating to pre-acquisition contingencies, including matters involving compliance with ERISA and the Fair Labor Standards Act, tax matters, and certain pending litigation. Certain indemnities are subject to post-closing adjustments.a maximum aggregate payment of $31.5 million, while other indemnities are not subject to any stated limit. The indemnities are not subject to a stated term. FASB Interpretation No. 45, “Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others,” requires that we recognize a liability for the estimated fair value of guarantee and indemnification obligations at the inception of the arrangement. We expecthave estimated an aggregate fair value of $15.5 million relating to recordthe Ameriprise indemnifications and recorded a gainliability in that amount as of less than $10 million as a resultthe date of this transaction, whichsale. Subsequent changes in the estimated fair value of these indemnification obligations will be reportedrecorded in our results for the quarter ending January 31, 2009. discontinued operations.
The transaction


17


resulted in a capital loss for income tax purposes and, with the exception of benefits of approximately $8$10 million recorded during the quarter ended October 31, 2008, is not currently expected to result in a tax benefit.
On November 3, 2008, Net of selling expenses, deferrals, and indemnification liabilities, we acquired our last major independent franchise operator for approximately $278 millionrecorded a loss during the quarter ended January 31, 2009 in cash. This franchise includes a networkconnection with the disposition of over 600 tax offices, nearly two-thirds of which converted to company-owned offices upon the closing of the transaction. The remaining offices are currently operated by sub-franchisees and, as a result, will become our direct franchises. We have not yet completed our purchase accounting and related valuation analysis related to this acquisition.
15. Discontinued Operations
At October 31, 2008, we met the criteria requiring us to present the results of operations of HRBFA and its direct corporate parent as discontinued operations, and the related assets and liabilities as held for sale in the condensed consolidated financial statements. All periods presented reflect our discontinued operations.
Major classes of assets and liabilities of HRBFA and its direct corporate parent reported as held for sale in the accompanying condensed consolidated balance sheets are as follows:
           
(in 000s)
 
  October 31, 2008  April 30, 2008   
 
Cash and cash equivalents $117,888  $61,948   
Cash and cash equivalents – restricted  312,000   212,000   
Receivables from customers, brokers, dealers and clearing organizations  303,540   438,899   
Prepaid expenses and other assets  132,301   100,791   
Goodwill  173,954   173,954   
           
Total assets $1,039,683  $  987,592   
           
Accounts payable to customers, brokers and dealers $614,336  $559,658   
Accounts payable, accrued expenses and deposits  45,187   42,393   
Other liabilities  85,896   42,395   
           
Total liabilities $745,419  $644,446   
           
 
 
business totaling $12.2 million.
At OctoberJanuary 31, 2008,2009, HRBFA had $49.3$21.2 million invested in the Reserve Primary Fund (Reserve Fund), a money market fund. That balance was reduced to $14.5 million at February 20, 2009, reflecting an additional fund distribution as of that date. The Reserve Fund is currently is in orderly liquidation under the supervision of the Securities and Exchange Commission (SEC) and its net asset value has fallen below its stated value of $1.00 per share. The most recent net asset values communicated by the Reserve Fund is not publishing current net asset values. Based on published guidance from the U.S. Commodity Futures Trading Commission, we have valued our investmentwere $0.97 per share as of October 31, 2008 atFebruary 26, 2009. However, the Reserve Fund has indicated that it has established a net asset value of $0.92 per share“special reserve” for contingent damages and defense costs relating to pending litigation and, accordingly, recorded a pretax impairment charge of $5.1 million in the quarter. Our investment balance, net of reserves, is included in prepaid expenses and other assets in the table above. The remaining investmentfund distributions are currently being made at $0.917 per share. This asset was sold in conjunction with the sale of HRBFA, as discussed in note 14, and our purchase priceto Ameriprise in connection with the sale of HRBRA at a contractually agreed to value of $0.92 per share. Although this investment is no longer reported in our balance sheet we are subject to contingent gains or losses, through post-closing purchase price adjustments, to the extent ultimate redemptions from the Reserve Fund are greater or less than $0.92 per share. Assuming HRBFA recovered its invested principal in full, we would recognize a post-closing adjustment based on final redemption payments. In December 2008,gain at that time of approximately $8 million. Assuming HRBFA received a redemption paymentno further distributions from the Reserve Fund, we would ultimately record additional losses of $28.1 million, reducingapproximately $7 million.
As of January 31, 2009, the results of operations of HRBFA and its remaining investment balance to $16.0 million, net of impairment.direct corporate parent are presented as discontinued operations in the condensed consolidated financial statements. All periods presented reflect our discontinued operations.


19


Overhead costs which would have previously been allocated to discontinued businesses totaled $2.6$4.6 million for the nine months ended January 31, 2009 and $4.0 million and $4.6$11.6 million for the three and sixnine months ended OctoberJanuary 31, 2008, respectively, and $3.9 million and $7.6 million for the three and six months ended October 31, 2007, respectively. These amounts are included in continuing operations.


18


The financial results of discontinued operations are as follows:
 
                                    
(in 000s)
 Three Months Ended January 31, Nine Months Ended January 31,  
 Three Months Ended October 31, Six Months Ended October 31,   2009 2008 2009 2008  
 2008 2007 2008 2007  
Net revenue $61,867  $(125,941) $129,596  $(162,140)   $609  $109,363  $130,205  $(52,777)  
                  
Pretax loss $(21,786) $(553,082) $(27,389) $(884,560)   $(20,054) $(93,440) $(47,443) $(978,000)  
Income tax benefit  (19,073)  (185,744)  (20,380)  (326,812)    (587)  (38,992)  (20,967)  (365,804)  
                  
Net loss from discontinued operations $(2,713) $(367,338) $(7,009) $(557,748)   $(19,467) $(54,448) $(26,476) $(612,196)  
                  
During fiscal year 2008, we exited the mortgage business operated through a subsidiary and sold the related loan servicing business. Our discontinued operations include pretax losses related to our mortgage business of $5.7$7.9 million and $9.7$17.5 million for the three and sixnine months ended OctoberJanuary 31, 2008,2009, respectively, compared to $550.0$97.0 million and $880.9$977.9 million, respectively, in the prior year.
 
16.18. Condensed Consolidating Financial Statements
Block Financial LLC (BFC)BFC is an indirect, wholly-owned consolidated subsidiary of the Company. BFC is the Issuer and the Company is the Guarantor of the Senior Notes issued on January 11, 2008 and October 26, 2004, our CLOCs, the $500.0 million credit facility entered into in April 2007 and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company’s investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders’ equity and other intercompany balances and transactions.
 
                                        
   
Condensed Consolidating Income StatementsCondensed Consolidating Income Statements (in 000s) Condensed Consolidating Income Statements (in 000s) 
   
Three Months Ended
 H&R Block, Inc.
 BFC
 Other
   Consolidated
  H&R Block, Inc.
 BFC
 Other
   Consolidated
 
October 31, 2008 (Guarantor) (Issuer) Subsidiaries Elims H&R Block 
January 31, 2009 (Guarantor) (Issuer) Subsidiaries Elims H&R Block 
   
Total revenues $-  $18,326  $334,434  $(1,291) $351,469  $-  $85,044  $908,466  $(64) $993,446 
                      
Cost of services  -   933   375,208   12   376,153   -   10,615   562,233   6   572,854 
Cost of other revenues  -   45,811   16,832   (31)  62,612   -   69,128   42,586   (1)  111,713 
Selling, general and administrative  -   17,493   120,639   (96)  138,036   -   44,125   164,791   (102)  208,814 
                      
Total expenses  -   64,237   512,679   (115)  576,801   -   123,868   769,610   (97)  893,381 
                      
Operating loss  -   (45,911)  (178,245)  (1,176)  (225,332)
Operating income (loss)  -   (38,824)  138,856   33   100,065 
Other income (expense), net  (227,453)  460   (2,581)  227,453   (2,121)  101,739   (1,968)  3,610   (101,707)  1,674 
                      
Loss from continuing operations before tax benefit  (227,453)  (45,451)  (180,826)  226,277   (227,453)
Income tax benefit  (94,292)  (18,001)  (75,736)  93,737   (94,292)
Income (loss) from continuing operations before taxes (benefit)  101,739   (40,792)  142,466   (101,674)  101,739 
Income taxes (benefit)  34,909   (16,013)  50,942   (34,929)  34,909 
                      
Net loss from continuing operations  (133,161)  (27,450)  (105,090)  132,540   (133,161)
Net income (loss) from continuing operations  66,830   (24,779)  91,524   (66,745)  66,830 
Net loss from discontinued operations  (2,713)  (3,285)  -   3,285   (2,713)  (19,467)  (20,113)  -   20,113   (19,467)
                      
Net loss $(135,874) $(30,735) $(105,090) $135,825  $(135,874)
Net income (loss) $47,363  $(44,892) $91,524  $(46,632) $47,363 
                      
 


19


                     
  
Three Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2007 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Total revenues $-  $25,619  $332,596  $(1,523) $356,692 
                     
Cost of services  -   4,286   375,665   (88)  379,863 
Cost of other revenues  -   48,062   9,167   -   57,229 
Selling, general and administrative  -   18,428   132,833   17   151,278 
                     
Total expenses  -   70,776   517,665   (71)  588,370 
                     
Operating loss  -   (45,157)  (185,069)  (1,452)  (231,678)
Other income, net  (221,823)  (16)  9,871   221,823   9,855 
                     
Loss from continuing operations before tax benefit  (221,823)  (45,173)  (175,198)  220,371   (221,823)
Income tax benefit  (86,890)  (16,684)  (69,472)  86,156   (86,890)
                     
Net loss from continuing operations  (134,933)  (28,489)  (105,726)  134,215   (134,933)
Net loss from discontinued operations  (367,338)  (365,856)  (667)  366,523   (367,338)
                     
Net loss $(502,271) $(394,345) $(106,393) $500,738  $(502,271)
                     
 
 
                     
  
Six Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2008 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Total revenues $-  $39,101  $587,006  $(2,729) $623,378 
                     
Cost of services  -   7,271   692,621   16   699,908 
Cost of other revenues  -   85,173   20,035   (31)  105,177 
Selling, general and administrative  -   30,544   224,878   (182)  255,240 
                     
Total expenses  -   122,988   937,534   (197)  1,060,325 
                     
Operating loss  -   (83,887)  (350,528)  (2,532)  (436,947)
Other income (expense), net  (440,423)  (3,890)  414   440,423   (3,476)
                     
Loss from continuing operations before tax benefit  (440,423)  (87,777)  (350,114)  437,891   (440,423)
Income tax benefit  (178,839)  (34,540)  (143,271)  177,811   (178,839)
                     
Net loss from continuing operations  (261,584)  (53,237)  (206,843)  260,080   (261,584)
Net loss from discontinued operations  (7,009)  (8,464)  -   8,464   (7,009)
                     
Net loss $(268,593) $(61,701) $(206,843) $268,544  $(268,593)
                     
 
 
                     
  
Six Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2007 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Total revenues $-  $127,528  $526,951  $(3,769) $650,710 
                     
Cost of services  -   14,910   697,218   (55)  712,073 
Cost of other revenues  -   83,636   15,059   -   98,695 
Selling, general and administrative  -   33,803   233,368   (88)  267,083 
                     
Total expenses  -   132,349   945,645   (143)  1,077,851 
                     
Operating loss  -   (4,821)  (418,694)  (3,626)  (427,141)
Other income, net  (409,322)  (21)  17,840   409,322   17,819 
                     
Loss from continuing operations before tax benefit  (409,322)  (4,842)  (400,854)  405,696   (409,322)
Income tax benefit  (162,219)  (2,795)  (157,697)  160,492   (162,219)
                     
Net loss from continuing operations  (247,103)  (2,047)  (243,157)  245,204   (247,103)
Net loss from discontinued operations  (557,748)  (554,603)  (3,590)  558,193   (557,748)
                     
Net loss $(804,851) $(556,650) $(246,747) $803,397  $(804,851)
                     
 
 

20


                     
  
Condensed Consolidating Balance Sheets  (in 000s) 
  
  H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2008 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Cash & cash equivalents $-  $233,600  $597,473  $(137,447) $693,626 
Cash & cash equivalents – restricted  -   167   647   -   814 
Receivables, net  50   159,116   378,585   -   537,751 
Mortgage loans held for investment  -   811,732   -   -   811,732 
Intangible assets and goodwill, net  -   -   968,836   -   968,836 
Investments in subsidiaries  3,842,440   -   269   (3,842,440)  269 
Assets of discontinued operations  -   1,039,683   -   -   1,039,683 
Other assets  -   371,507   1,000,529   -   1,372,036 
                     
Total assets $3,842,490  $2,615,805  $2,946,339  $(3,979,887) $5,424,747 
                     
Customer deposits $-  $885,916  $-  $(137,447) $748,469 
Long-term debt  -   1,691,690   42,077   -   1,733,767 
FHLB borrowings  -   104,000   -   -   104,000 
Liabilities of discontinued operations  -   745,419   -   -   745,419 
Other liabilities  386   177,705   1,082,299   40   1,260,430 
Net intercompany advances  3,009,442   (1,165,977)  (1,843,425)  (40)  - 
Stockholders’ equity  832,662   177,052   3,665,388   (3,842,440)  832,662 
                     
Total liabilities and stockholders’ equity $3,842,490  $2,615,805  $2,946,339  $(3,979,887) $5,424,747 
                     
 
 
                     
  
Three Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
January 31, 2008 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Total revenues $-  $133,343  $774,765  $(13,304) $894,804 
                     
Cost of services  -   18,742   534,018   47   552,807 
Cost of other revenues  -   77,067   19,167   -   96,234 
Selling, general and administrative  -   114,620   144,566   (11,866)  247,320 
                     
Total expenses  -   210,429   697,751   (11,819)  896,361 
                     
Operating income (loss)  -   (77,086)  77,014   (1,485)  (1,557)
Other income, net  416   9   1,964   (416)  1,973 
                     
Income (loss) from continuing operations before taxes (benefit)  416   (77,077)  78,978   (1,901)  416 
Income taxes (benefit)  (6,674)  (33,637)  27,299   6,338   (6,674)
                     
Net income (loss) from continuing operations  7,090   (43,440)  51,679   (8,239)  7,090 
Net loss from discontinued                    
operations  (54,448)  (54,589)  (2,622)  57,211   (54,448)
                     
Net income (loss) $(47,358) $(98,029) $49,057  $48,972  $(47,358)
                     
 
 
 
                     
  
  H&R Block, Inc.
  BFC
  Other
     Consolidated
 
April 30, 2008 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Cash & cash equivalents $-  $34,611  $630,933  $(647) $664,897 
Cash & cash equivalents – restricted  -   6,214   817   -   7,031 
Receivables, net  139   122,756   411,334   -   534,229 
Mortgage loans held for investment  -   966,301   -   -   966,301 
Intangible assets and goodwill, net  -   -   978,682   -   978,682 
Investments in subsidiaries  4,131,345   -   322   (4,131,345)  322 
Assets of discontinued operations  -   987,592   -   -   987,592 
Other assets  -   514,463   969,896   12   1,484,371 
                     
Total assets $4,131,484  $2,631,937  $2,991,984  $(4,131,980) $5,623,425 
                     
Customer deposits $-  $786,271  $-  $(647) $785,624 
Long-term debt  -   997,885   41,185   -   1,039,070 
FHLB borrowings  -   129,000   -   -   129,000 
Liabilities of discontinued operations  -   644,446   -   -   644,446 
Other liabilities  2   466,236   1,571,178   51   2,037,467 
Net intercompany advances  3,143,664   (632,522)  (2,511,103)  (39)  - 
Stockholders’ equity  987,818   240,621   3,890,724   (4,131,345)  987,818 
                     
Total liabilities and stockholders’ equity $4,131,484  $2,631,937  $2,991,984  $(4,131,980) $5,623,425 
                     
 
 
                     
  
Nine Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
January 31, 2009 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Total revenues $-  $124,145  $1,495,472  $(2,793) $1,616,824 
                     
Cost of services  -   17,886   1,254,854   22   1,272,762 
Cost of other revenues  -   154,301   62,621   (32)  216,890 
Selling, general and administrative  -   74,669   389,669   (284)  464,054 
                     
Total expenses  -   246,856   1,707,144   (294)  1,953,706 
                     
Operating loss  -   (122,711)  (211,672)  (2,499)  (336,882)
Other income (expense), net  (338,684)  (5,858)  4,024   338,716   (1,802)
                     
Loss from continuing operations before tax benefit  (338,684)  (128,569)  (207,648)  336,217   (338,684)
Income tax benefit  (143,930)  (50,553)  (92,329)  142,882   (143,930)
                     
Net loss from continuing operations  (194,754)  (78,016)  (115,319)  193,335   (194,754)
Net loss from discontinued operations  (26,476)  (28,577)  -   28,577   (26,476)
                     
Net loss $(221,230) $(106,593) $(115,319) $221,912  $(221,230)
                     
 
 
                     
  
Nine Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
January 31, 2008 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Total revenues $-  $260,871  $1,301,716  $(17,073) $1,545,514 
                     
Cost of services  -   33,652   1,231,236   (8)  1,264,880 
Cost of other revenues  -   160,703   34,226   -   194,929 
Selling, general and administrative  -   148,423   377,934   (11,954)  514,403 
                     
Total expenses  -   342,778   1,643,396   (11,962)  1,974,212 
                     
Operating loss  -   (81,907)  (341,680)  (5,111)  (428,698)
Other income (expense), net  (408,906)  (12)  19,804   408,906   19,792 
                     
Loss from continuing operations before tax benefit  (408,906)  (81,919)  (321,876)  403,795   (408,906)
Income tax benefit  (168,893)  (36,432)  (130,398)  166,830   (168,893)
                     
Net loss from continuing operations  (240,013)  (45,487)  (191,478)  236,965   (240,013)
Net loss from discontinued operations  (612,196)  (609,192)  (6,212)  615,404   (612,196)
                     
Net loss $(852,209) $(654,679) $(197,690) $852,369  $(852,209)
                     
 
 
 

21


                     
  
Condensed Consolidating Statements of Cash Flows  (in 000s) 
  
Six Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2008 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Net cash used in operating activities: $(6,752) $(40,397) $(618,782) $-  $(665,931)
                     
Cash flows from investing:                    
Mortgage loans originated for investment, net  -   54,501   -   -   54,501 
Purchase property & equipment  -   (6,822)  (51,764)  -   (58,586)
Payments for business acquisitions  -   -   (4,709)  -   (4,709)
Net intercompany advances  (112,550)  -   -   112,550   - 
Investing cash flows of discontinued operations  -   (48,917)  -   -   (48,917)
Other, net  -   4,407   4,503   -   8,910 
                     
Net cash provided by (used in) investing activities  (112,550)  3,169   (51,970)  112,550   (48,801)
                     
Cash flows from financing:                    
Repayments of short-term borrowings  -   (100,000)  -   -   (100,000)
Proceeds from short-term borrowings  -   768,625   -   -   768,625 
Customer deposits  -   96,205   -   (136,800)  (40,595)
Dividends paid  (96,555)  -   -   -   (96,555)
Acquisition of treasury shares  (4,467)  -   -   -   (4,467)
Proceeds from stock options  61,699   -   -   -   61,699 
Proceeds from issuance of stock  141,558   -   -   -   141,558 
Net intercompany advances  -   (533,396)  645,946   (112,550)  - 
Financing cash flows of discontinued operations  -   4,783   -   -   4,783 
Other, net  17,067   -   (8,654)  -   8,413 
                     
Net cash provided by financing activities  119,302   236,217   637,292   (249,350)  743,461 
                     
Net increase (decrease) in cash  -   198,989   (33,460)  (136,800)  28,729 
Cash – beginning of period  -   34,611   630,933   (647)  664,897 
                     
Cash – end of period $-  $233,600  $597,473  $(137,447) $693,626 
                     
 
 
                     
  
Condensed Consolidating Balance Sheets  (in 000s) 
  
  H&R Block, Inc.
  BFC
  Other
     Consolidated
 
January 31, 2009 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Cash & cash equivalents $-  $1,014,130  $255,411  $(338) $1,269,203 
Cash & cash equivalents — restricted  -   66,070   9,823   -   75,893 
Receivables, net  1,175   1,866,003   775,773   -   2,642,951 
Mortgage loans held for investment  -   781,755   -   -   781,755 
Intangible assets and goodwill, net  -   -   1,242,549   -   1,242,549 
Investments in subsidiaries  2,633,648   -   254   (2,633,648)  254 
Other assets  -   364,244   925,006   37   1,289,287 
                     
Total assets $2,634,823  $4,092,202  $3,208,816  $(2,633,949) $7,301,892 
                     
Short-term borrowings $-  $690,485  $-  $-  $690,485 
Customer deposits  -   2,116,046   -   (338)  2,115,708 
Long-term debt  -   1,968,967   42,710   -   2,011,677 
FHLB borrowings  -   104,000   -   -   104,000 
Other liabilities  245   163,894   1,375,840   38   1,540,017 
Net intercompany advances  1,794,573   (1,083,579)  (710,993)  (1)  - 
Stockholders’ equity  840,005   132,389   2,501,259   (2,633,648)  840,005 
                     
Total liabilities and stockholders’ equity $2,634,823  $4,092,202  $3,208,816  $(2,633,949) $7,301,892 
                     
 
 
                     
  
  H&R Block, Inc.
  BFC
  Other
     Consolidated
 
April 30, 2008 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Cash & cash equivalents $-  $34,611  $630,933  $(647) $664,897 
Cash & cash equivalents — restricted  -   6,214   817   -   7,031 
Receivables, net  139   122,756   411,334   -   534,229 
Mortgage loans held for investment  -   966,301   -   -   966,301 
Intangible assets and goodwill, net  -   -   978,682   -   978,682 
Investments in subsidiaries  4,131,345   -   322   (4,131,345)  322 
Assets of discontinued operations  -   987,592   -   -   987,592 
Other assets  -   514,463   969,896   12   1,484,371 
                     
Total assets $4,131,484  $2,631,937  $2,991,984  $(4,131,980) $5,623,425 
                     
Customer deposits $-  $786,271  $-  $(647) $785,624 
Long-term debt  -   997,885   41,185   -   1,039,070 
FHLB borrowings  -   129,000   -   -   129,000 
Liabilities of discontinued operations  -   644,446   -   -   644,446 
Other liabilities  2   466,236   1,571,178   51   2,037,467 
Net intercompany advances  3,143,664   (632,522)  (2,511,103)  (39)  - 
Stockholders’ equity  987,818   240,621   3,890,724   (4,131,345)  987,818 
                     
Total liabilities and stockholders’ equity $4,131,484  $2,631,937  $2,991,984  $(4,131,980) $5,623,425 
                     
 
 
 

22


                                        
   
Six Months Ended
 H&R Block, Inc.
 BFC
 Other
   Consolidated
 
October 31, 2007 (Guarantor) (Issuer) Subsidiaries Elims H&R Block 
Condensed Consolidating Statements of Cash FlowsCondensed Consolidating Statements of Cash Flows (in 000s) 
   
Net cash provided by (used in) operating activities: $19,051  $(272,796) $(685,673) $-  $(939,418)
Nine Months Ended
 H&R Block, Inc.
 BFC
 Other
   Consolidated
 
January 31, 2009 (Guarantor) (Issuer) Subsidiaries Elims H&R Block 
 
Net cash used in operating activities: $(3,360) $(1,868,531) $(551,671) $-  $(2,423,562)
                      
Cash flows from investing:                                        
Mortgage loans originated for investment, net  -   76,889   -   -   76,889   -   72,150   -   -   72,150 
Purchase property & equipment  -   (5,087)  (41,113)  -   (46,200)  -   (5,366)  (68,547)  -   (73,913)
Payments for business acquisitions  -   -   (21,037)  -   (21,037)  -   -   (290,868)  -   (290,868)
Net intercompany advances  58,196   -   -   (58,196)  -   (71,691)  -   -   71,691   - 
Investing cash flows of discontinued operations  -   4,541   3,673   -   8,214   -   255,066   -   -   255,066 
Other, net  -   4,951   (86)  -   4,865   -   7,483   16,356   -   23,839 
                      
Net cash provided by (used in) investing activities  58,196   81,294   (58,563)  (58,196)  22,731   (71,691)  329,333   (343,059)  71,691   (13,726)
                      
Cash flows from financing:                                        
Repayments of commercial paper  -   (5,125,279)  -   -   (5,125,279)
Proceeds from commercial paper  -   4,133,197   -   -   4,133,197 
Repayments of other borrowings  -   (1,005,000)  -   -   (1,005,000)
Proceeds from other borrowings  -   2,555,000   -   -   2,555,000 
Repayments of short-term borrowings  -   (928,983)  -   -   (928,983)
Proceeds from short-term borrowings  -   2,565,281   -   -   2,565,281 
Customer deposits  -   (243,030)  -   -   (243,030)  -   1,326,275   -   309   1,326,584 
Dividends paid  (90,495)  -   -   -   (90,495)  (147,569)  -   -   -   (147,569)
Acquisition of treasury shares  (5,672)  -   -   -   (5,672)  (7,387)  -   -   -   (7,387)
Proceeds from issuance of common stock  13,434   -   -   -   13,434 
Proceeds from stock options  69,891   -   -   -   69,891 
Proceeds from issuance of stock  141,450   -   -   -   141,450 
Net intercompany advances  -   (382,897)  324,701   58,196   -   -   (448,639)  520,330   (71,691)  - 
Financing cash flows of discontinued operations  -   191,546   -   -   191,546   -   4,783   -   -   4,783 
Other, net  5,486   18,532   (63,248)  -   (39,230)  18,666   -   (1,122)  -   17,544 
                      
Net cash provided by (used in) financing activities  (77,247)  142,069   261,453   58,196   384,471 
Net cash provided by financing activities  75,051   2,518,717   519,208   (71,382)  3,041,594 
                      
Net decrease in cash  -   (49,433)  (482,783)  -   (532,216)
Net increase (decrease) in cash  -   979,519   (375,522)  309   604,306 
Cash – beginning of period  -   60,197   756,720   -   816,917   -   34,611   630,933   (647)  664,897 
                      
Cash – end of period $-  $10,764  $273,937  $-  $284,701  $-  $1,014,130  $255,411  $(338) $1,269,203 
                      

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Nine Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
January 31, 2008 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
Net cash provided by (used in) operating activities: $35,374  $(2,786,795) $(588,696) $-  $(3,340,117)
                     
Cash flows from investing:                    
Mortgage loans originated for investment, net  -   106,721   -   -   106,721 
Purchase property & equipment  -   3,007   (80,233)  -   (77,226)
Payments for business acquisitions  -   -   (23,835)  -   (23,835)
Net intercompany advances  89,728   -   -   (89,728)  - 
Investing cash flows from discontinued operations  -   (5,424)  3,749   -   (1,675)
Other, net  -   7,046   336   -   7,382 
                     
Net cash provided by (used in) investing activities  89,728   111,350   (99,983)  (89,728)  11,367 
                     
Cash flows from financing:                    
Repayments of commercial paper  -   (5,125,279)  -   -   (5,125,279)
Proceeds from commercial paper  -   4,133,197   -   -   4,133,197 
Repayments of other borrowings  -   (2,161,177)  -   -   (2,161,177)
Proceeds from other borrowings  -   5,097,662   -   -   5,097,662 
Proceeds from issuance of LT debt  -   599,376   -   -   599,376 
Customer deposits  -   828,872   -   -   828,872 
Dividends paid  (137,049)  -   -   -   (137,049)
Acquisition of treasury shares  (7,237)  -   -   -   (7,237)
Proceeds from stock options  14,527   -   -   -   14,527 
Net intercompany advances  -   (469,856)  380,128   89,728   - 
Financing cash flows of discontinued operations  -   634,208   -   -   634,208 
Other, net  4,657   (4,428)  (32,560)  -   (32,331)
                     
Net cash provided by (used in) financing activities  (125,102)  3,532,575   347,568   89,728   3,844,769 
                     
Net increase (decrease) in cash  -   857,130   (341,111)  -   516,019 
Cash – beginning of period  -   60,197   756,720   -   816,917 
                     
Cash – end of period $-  $917,327  $415,609  $-  $1,332,936 
                     
 
 

24


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
RESULTS OF OPERATIONS
H&R Block provides tax services, banking services and business and consulting services. Our Tax Services segment provides income tax return preparation services, electronic filing services and other services and products related to income tax return preparation to the general public primarily in the United States, Canada and Australia. Our Business Services segment consists of RSM McGladrey, Inc. (RSM), a national accounting, tax and business consulting firm primarily serving mid-sized businesses. Our Consumer Financial Services segment offers retail banking through H&R Block Bank (HRB Bank).
On August 12, 2008, we announced the signing of a definitive agreement to sell H&R Block Financial Advisors, Inc. (HRBFA) to Ameriprise Financial, Inc. (Ameriprise), and completed the disposition of this business effective November 1, 2008. At OctoberAs of January 31, 2008, we met the criteria requiring us to present2009, the results of operations of HRBFA and its direct corporate parent are presented as discontinued operations and the related assets and liabilities as held for sale in the condensed consolidated financial statements. All periods presented have been reclassified to reflect our discontinued operations. See additional discussion in note 1517 to our condensed consolidated financial statements.
 
TAX SERVICES
This segment primarily consists of our income tax preparation businesses — retail, online and software. Additionally, this segment includes commercial tax businesses, which provide tax preparation software to CPAs and other tax preparers.
 
                 
  
Tax Services – Operating Results  (in 000s) 
  
  Three Months Ended October 31,  Six Months Ended October 31, 
  2008  2007  2008  2007 
  
Service revenues:                
Tax preparation fees $56,907  $49,463  $86,339  $74,387 
Other services  32,501   31,578   71,284   68,927 
                 
   89,408   81,041   157,623   143,314 
Royalties  5,299   4,919   8,983   7,761 
Other  4,397   4,844   7,763   9,592 
                 
Total revenues  99,104   90,804   174,369   160,667 
                 
Cost of services:                
Compensation and benefits  63,684   61,473   107,881   107,613 
Occupancy  80,937   80,108   160,287   155,068 
Depreciation  8,186   8,450   16,205   16,610 
Other  45,398   46,302   93,075   101,467 
                 
   198,205   196,333   377,448   380,758 
Cost of other revenues, selling, general and administrative  85,464   93,620   145,409   151,347 
                 
Total expenses  283,669   289,953   522,857   532,105 
                 
Pretax loss $(184,565) $(199,149) $(348,488) $(371,438)
                 
 
 
         
  
Tax Services – Operating Statistics (U.S. only) 
  
Period November 1 through January 31, 2009  2008 
  
Tax returns prepared (in 000s):        
Company-owned operations(1)
  2,579   2,430 
Franchise operations  1,339   1,427 
         
Total retail operations  3,918   3,857 
         
Software  780   799 
Online  643   396 
Free File Alliance  178   306 
         
Total digital tax solutions  1,601   1,501 
         
   5,519   5,358 
         
Net average fee per tax return prepared:(2)
        
Company-owned operations $202.07  $181.19 
Franchise operations  171.67   157.91 
         
  $191.68  $172.58 
         
Offices:        
Company-owned  7,029   6,835 
Company-owned shared locations(3)
  1,542   1,478 
         
Total company-owned offices  8,571   8,313 
         
Franchise  3,565   3,812 
Franchise shared locations(3)
  787   913 
         
Total franchise offices  4,352   4,725 
         
   12,923   13,038 
         
 
 
(1)Fiscal year 2009 returns include approximately 139,000 returns prepared in offices of our last major independent franchise operator, which we acquired in November 2008. Tax returns prepared by this franchise operator in fiscal year 2008 are presented within franchise operations for that year.
(2)Calculated as net tax preparation fees divided by retail tax returns prepared.
(3)Shared locations include offices located within Wal-Mart, Sears and other third-party businesses.


25


                 
  
Tax Services – Operating Results  (in 000s) 
  
  Three Months Ended January 31,  Nine Months Ended January 31, 
  2009  2008  2009  2008 
  
Service revenues:                
Tax preparation fees $534,389  $455,036  $620,728  $529,423 
Other services  75,435   65,766   146,719   134,693 
                 
   609,824   520,802   767,447   664,116 
Royalties  72,980   61,350   81,963   69,111 
Loan participation and related fees  36,123   40,584   36,123   41,737 
Other  42,808   39,051   50,571   47,490 
                 
Total revenues  761,735   661,787   936,104   822,454 
                 
Cost of services:                
Compensation and benefits  251,578   236,048   359,459   343,661 
Occupancy  93,474   90,818   253,761   245,886 
Depreciation  9,758   9,399   25,963   26,009 
Other  73,753   74,943   166,828   176,410 
                 
   428,563   411,208   806,011   791,966 
Cost of other revenues, selling,
general and administrative
  202,729   204,700   348,138   356,047 
                 
Total expenses  631,292   615,908   1,154,149   1,148,013 
                 
Pretax income (loss) $130,443  $45,879  $(218,045) $(325,559)
                 
 
 
 
Three months ended OctoberJanuary 31, 20082009 compared to OctoberJanuary 31, 20072008
Tax Services’ revenues increased $8.3$99.9 million, or 9.1%15.1%, for the three months ended OctoberJanuary 31, 20082009 compared to the prior year. Tax preparation fees increased $7.4$79.4 million, or 15.0%17.4%, primarily due to a 6.1% increase in U.S. retail tax returns prepared in company-owned offices and an 11.5% increase in the net average fee per U.S. retail tax return. The increase in returns prepared in company-owned offices is primarily due to the November 2008 acquisition of our last major independent franchise operator. See note 3 to the condensed consolidated financial statements for additional information. Excluding operating results attributable to the acquired franchise operator, tax returns prepared in company-owned offices increased 0.5% over the prior year and tax preparation fees increased $52.5 million. Increases in our net average fee are due to a combination of planned pricing increases, higher tax return complexity and lower discounts.
The business of our Tax Services segment is highly seasonal and results for our third quarter represent only a small portion of the tax season. Results reported in our third quarter were positively impacted by a shift of two peak days of tax preparation volume, as compared to prior year results, from February to January. Therefore, third quarter results may not be indicative of the results we expect for the entire fiscal year. We do not expect to maintain this level of revenue or tax return growth throughout the remainder of the tax season. Tax returns prepared in company-owned and franchise offices through February 28, 2009 decreased 3.9% from the prior year, adjusted to exclude the effects of leap year in fiscal 2008. We also expect the increase in the net average fee to moderate throughout the remainder of the tax season.
Other service revenue increased $9.7 million, or 14.7%, primarily due to $8.7 million in additional license fees earned from bank products, mainly refund anticipation checks (RACs). Revenues from our online tax preparation ande-filing services were essentially flat, as an increase in clients was offset by the elimination of separatee-filing fees related to our software units.
Royalty revenue increased $11.6 million, or 19.0%, from the prior year primarily due to an increase in franchise revenues and an increase in royalty rates at sub-franchises of the acquired franchise operator.
Loan participation and related fees decreased $4.5 million, or 11.0%, due to a decline in refund anticipation loan (RAL) volume, as more clients elected to receive RACs.
Other revenues increased $3.8 million, or 9.6%, primarily due to an increase of 12.4%$12.6 million in our U.S. retail clients servedfees earned in company-owned officesconnection with the Emerald Advance loan program, under which, this segment shares in the revenues and favorable resultsexpenses associated with the program. This increase was partially offset by a decline in Australia. Approximately half of the increase in U.S. retail clients served was due to Economic Stimulus Act filers. Favorable results in Australia were primarily due to an increase in clients served and changes in foreign currency exchange rates.software sales.

26


Total expenses decreased $6.3increased $15.4 million, or 2.2%2.5%, for the three months ended OctoberJanuary 31, 2008.2009. Cost of services increased $17.4 million, or 4.2%, from the prior year, due to higher compensation and benefits. Compensation and benefits increased $15.5 million, or 6.6%, primarily due to a 9.9% increase in commission-based wages resulting from a corresponding increase in tax preparation revenues. Cost of other revenues, selling, general and administrative expenses decreased $8.2slightly from the prior year, as declines in corporate wages and corporate shared services were offset by a $14.7 million or 8.7%, primarily as a result of


24


an $11.3 million reductionincrease in badmarketing expenses. Bad debt expense on refund anticipation loans (RALs)related to lending products was essentially flat compared to the prior year. This declineyear, as the negative impact of the elimination of cross-collect practices by lending banks in the prior year was offset in the current year by higher bad debt expense due to prior year changes initiated by the Internal Revenue Service’s (IRS) taxpayer fraud detection system and penalty collection practices, which resulted in a larger numberhigher numbers of refund claims denied during the prior year. This decrease was partially offset by other cost increases.Emerald Advance lines of credit.
The pretax lossPretax income for the three months ended OctoberJanuary 31, 20082009 was $184.6$130.4 million, compared to a lossincome of $199.1$45.9 million in the prior year.
 
SixNine months ended OctoberJanuary 31, 20082009 compared to OctoberJanuary 31, 20072008
Tax Services’ revenues increased $13.7$113.7 million, or 8.5%13.8%, for the sixnine months ended OctoberJanuary 31, 20082009 compared to the prior year. Tax preparation fees increased $91.3 million, or 17.2%, primarily due to a 6.6% increase in our U.S. retail tax returns prepared in company-owned offices and an 11.2% increase in the net average fee per U.S. retail tax return. The increase in tax returns prepared is primarily due to the acquisition of our last major independent franchise operator, as discussed above. Excluding operating results attributable to the acquired franchise operator, tax returns prepared increased 1.3% over the prior year.
Other service revenue increased $12.0 million, or 16.1%8.9%, primarily due to $9.1 million in additional license fees earned from bank products, mainly RACs. Additionally, we earned $4.8 million in connection with an agreement with HRB Bank for the H&R Block Emerald Prepaid MasterCard®, under which, this segment shares in the revenues and expenses associated with this program.
Royalty revenue increased $12.9 million, or 18.6%, from the prior year primarily due to an increase of 13.3% in our U.S. retail clients served in company-owned officesfranchisee revenues and favorable results in Australia. Approximately half of the increase in U.S. retail clients served wascertain royalty rates, as discussed above.
Loan participation and related fees decreased $5.6 million, or 13.5%, due to Economic Stimulus Act filers.a decline in RAL volume, as more clients elected to receive RACs.
Other revenues increased $3.1 million, or 6.5%, primarily due to $13.1 million in incremental fees earned in connection with the Emerald Advance loan program. This increase was partially offset by a decline in software sales.
Total expenses decreased $9.2increased $6.1 million, or 1.7%0.5%, for the sixnine months ended OctoberJanuary 31, 2008.2009. Cost of services decreased $3.3increased $14.0 million, or 0.9%1.8%, fromover the prior year, as lower suppliesdue to higher compensation and benefits and occupancy expenses, were partially offset by higher occupancydeclines in other expenses. Other cost of services decreased $8.4Compensation and benefits increased $15.8 million, or 8.3%4.6%, primarily as a result of an 8.9% increase in commission-based wages. Occupancy expenses increased $7.9 million, or 3.2%, primarily as a $6.0result of higher rent and utilities expenses due to a 3.1% increase in company-owned offices under lease and a 2.9% increase in the average rent. Other cost of services decreased $9.6 million, decreaseor 5.4%, primarily due to a $6.5 million decline in supplies expenses as our tax training schools move to more computer-based training. Occupancy expenses increased $5.2 million, or 3.4%, primarily as a result of higher rent expenses due to a 1.6% increase in company-owned offices under lease and a 2.3% increase in the average rent.
Cost of other revenues, selling, general and administrative expenses decreased $5.9$7.9 million or 3.9%, primarilyfrom the prior year, as a result of an $11.3 million reductiondeclines in RAL bad debt expense, comparedcorporate wages and corporate shared services were partially offset by a $17.4 million increase in marketing expenses. Bad debt expense related to our RAL program declined primarily due to the elimination of cross-collect practices by lending banks and changes implemented by the IRS in the prior year, partially offset by other cost increases.both of which resulted in higher expenses in the prior year.
The pretax loss for the sixnine months ended OctoberJanuary 31, 20082009 was $348.5$218.0 million, compared to a loss of $371.4$325.6 million in the prior year.


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BUSINESS SERVICES
This segment offers accounting, tax and consulting services to middle-market companies.
 
                                
   
Business Services – Operating StatisticsBusiness Services – Operating Statistics Business Services – Operating Statistics 
   
 Three Months Ended October 31, Six Months Ended October 31,  Three Months Ended January 31, Nine Months Ended January 31, 
 2008 2007 2008 2007  2009 2008 2009 2008 
   
Accounting, tax and consulting:                                
Chargeable hours  1,192,307   1,273,112   2,155,851   2,312,302   923,321   984,851   3,075,623   3,297,153 
Chargeable hours per person  319   325   603   599   301   319   905   918 
Net billed rate per hour $150  $147  $146  $146  $150  $144  $147  $145 
Average margin per person $24,981  $29,824  $43,588  $49,049  $22,556  $23,463  $66,162  $67,695 
 


25


                                
   
Business Services – Operating ResultsBusiness Services – Operating Results (in 000s) Business Services – Operating Results (in 000s) 
   
 Three Months Ended October 31, Six Months Ended October 31,  Three Months Ended January 31, Nine Months Ended January 31, 
 2008 2007 2008 2007  2009 2008 2009 2008 
   
Tax services $110,569  $104,654  $186,870  $179,826  $78,267  $76,222  $265,137  $256,048 
Business consulting  73,121   63,803   126,757   116,092   60,366   59,369   187,123   175,461 
Accounting services  13,421   14,760   26,381   29,685   13,904   12,513   40,285   42,198 
Capital markets  4,965   13,213   10,783   23,947   4,762   9,770   15,545   33,717 
Leased employee revenue  32   10,125   50   21,496   2   3,581   52   25,077 
Reimbursed expenses  4,330   4,719   8,535   10,567   5,883   3,356   14,418   13,923 
Other  26,607   27,774   48,320   50,258   21,993   27,073   70,313   77,331 
                  
Total revenues  233,045   239,048   407,696   431,871   185,177   191,884   592,873   623,755 
                  
Cost of revenues:                                
Compensation and benefits  138,103   142,640   242,042   257,295   99,498   107,093   341,540   364,388 
Occupancy  20,934   17,814   39,594   35,676   20,423   19,138   60,017   54,814 
Other  15,155   24,909   30,321   43,557   15,969   16,166   46,290   59,723 
                  
  174,192   185,363   311,957   336,528   135,890   142,397   447,847   478,925 
Amortization of intangible assets  3,350   3,574   6,769   7,200   3,177   3,372   9,946   10,572 
Selling, general and administrative  42,422   38,330   76,184   78,268   35,415   39,501   111,599   117,769 
                  
Total expenses  219,964   227,267   394,910   421,996   174,482   185,270   569,392   607,266 
                  
Pretax income $13,081  $11,781  $12,786  $9,875  $10,695  $6,614  $23,481  $16,489 
                  
 
Three months ended OctoberJanuary 31, 20082009 compared to OctoberJanuary 31, 20072008
Business Services’ revenues for the three months ended OctoberJanuary 31, 20082009 declined $6.0$6.7 million, or 2.5%3.5% from the prior year.
TaxRevenues from core tax, consulting and accounting services increased $4.4 million, or 3.0%, over the prior year, however, these increases were offset by declines in other revenues.
Capital markets revenues increased $5.9decreased $5.0 million, due to increases in net billed rate per hour and productivity. Business consulting revenues increased $9.3 millionor 51.3%, primarily due to a large one time financial institutions engagement. Capital markets revenues decreased $8.2 million, primarily due to a fewer68.8% decline in the number of transactions closed in the current year as well as a 21.9% decrease in revenue per transaction.year.
Leased employee revenue decreased $10.1$3.6 million primarily due to a change in organizational structure between the businesses we acquired from American Express Tax and Business Services, Inc. (AmexTBS) and the attest firms that, while not affiliates of our company, also serve our clients. Employees we previously leased to the attest firms were transferred to the separate attest practices in the prior fiscal year. As a result, we no longer record the revenues and expenses associated with leasing these employees.
Other revenue declined $5.1 million, or 18.8%, primarily due to a decrease in outside contractor services performed for our clients.
Total expenses decreased $7.3$10.8 million, or 3.2%5.8%, from the prior year. Compensation and benefits decreased $7.6 million, or 7.1%, due to lower commissions related to capital markets and the change in organizational structure with AmexTBS discussed above. Selling, general and administrative expenses decreased $4.1 million primarily as a result of our cost reduction program.
Pretax income for the three months ended January 31, 2009 was $10.7 million compared to $6.6 million in the prior year.


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Nine months ended January 31, 2009 compared to January 31, 2008
Business Services’ revenues for the nine months ended January 31, 2009 declined $30.9 million, or 5.0% from the prior year.
Tax revenues increased $9.1 million due to increases in net billed rate per hour. Business consulting revenues increased $11.7 million primarily due to a large one-time financial institutions engagement. Capital markets revenues decreased $18.2 million, or 53.9%, primarily due to a 43.2% decline in the number of transactions closed in the current year.
Leased employee revenue decreased $25.0 million primarily due to a change in organizational structure with AmexTBS, as discussed above.
Other revenue declined $7.0 million, or 9.1%, primarily due to a decrease in outside contractor services performed for our clients.
Total expenses decreased $37.9 million, or 6.2%, from the prior year. Compensation and benefits and other cost of revenues decreased primarily due to the changereductions in organizational structure with AmexTBS as discussed above. Selling, generalcommissions related to capital markets and administrative expenses increased $4.1 million primarily due to higher legal fees and insurance expenses.
Pretax income for the three months ended October 31, 2008 was $13.1 million compared to $11.8 million in the prior year.
Six months ended October 31, 2008 compared to October 31, 2007
Business Services’ revenues for the six months ended October 31, 2008 declined $24.2 million, or 5.6% from the prior year.
Tax revenues increased $7.0 million due to increases in net billed rate per hour and productivity. Business consulting revenues increased $10.7 million primarily due to a large one time financial institutions engagement. Capital markets revenues decreased $13.2 million, primarily due to a fewer number of transactions closed in the current year as well as a 36.0% decrease in revenue per transaction.
Leased employee revenue decreased $21.4 million primarily due to a change in organizational structure between the businesses we acquired from AmexTBS, as discussed above.
Total expenses decreased $27.1 million, or 6.4%, from the prior year. Compensation and benefits and other cost of revenues decreased primarily due to the change in organizational structure with AmexTBS as discussed above. Selling, general and administrative expenses decreased $2.1$6.2 million primarily as a result of our cost reduction program.

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Pretax income for the sixnine months ended OctoberJanuary 31, 20082009 was $12.8$23.5 million compared to $9.9$16.5 million in the prior year.
 
CONSUMER FINANCIAL SERVICES
This segment is engaged in providing retail banking offerings to Tax Services clients through HRB Bank. HRB Bank offers traditional banking services including prepaid debit card accounts, checking and savings accounts, individual retirement accounts and certificates of deposit. This segment previously included HRBFA, which has been presented as a discontinued operation in the accompanying condensed consolidated financial statements.
 
                 
  
Consumer Financial Services – Operating Statistics  (dollars in 000s) 
  
  Three Months Ended October 31,  Six Months Ended October 31, 
  2008  2007  2008  2007 
  
Efficiency ratio (1)
  61%   38%   76%   38% 
Annualized net interest margin (2)
  3.27%   2.48%   3.42%   2.30% 
Annualized pretax return on average assets (3)
  (7.05)%   (1.38)%   (6.15)%   0.06% 
Total assets $1,179,467  $1,179,453  $1,179,467  $1,179,453 
Mortgage loans held for investment:                
Loan loss reserve as a % of mortgage loans  7.27%   1.40%   7.27%   1.40% 
Delinquency rate  11.65%   1.96%   11.65%   1.96% 
 
 
                 
  
Consumer Financial Services – Operating Statistics       
  
  Three Months Ended January 31,  Nine Months Ended January 31, 
  2009  2008  2009  2008 
  
Annualized net interest margin(1)
  6.32%   4.65%   4.56%   3.09% 
Annualized pretax return on
average assets(2)
  (0.72)%   3.47%   (3.65)%   1.23% 
Total assets (in 000s) $2,610,019  $2,395,156  $2,610,019  $2,395,156 
Mortgage loans held for investment:                
Loan loss reserve as a% of mortgage loans  8.82%   1.49%   8.82%   1.49% 
Delinquency rate (30+ days)  16.29%   7.13%   16.29%   7.13% 
 
 
(1)Defined as non-interest expense divided by revenue net of interest expense. See “Reconciliation of Non-GAAP Financial Information” at the end of Part I, Item 2.
(2)Defined as annualized net interest revenue divided by average bank earning assets. See “Reconciliation of Non-GAAP Financial Information” at the end of Part I, Item 2.
(3)(2)Defined as annualized pretax banking income divided by average bank assets. See “Reconciliation of Non-GAAP Financial Information” at the end of Part I, Item 2.
 
                 
  
Consumer Financial Services – Operating Results  (in 000s) 
  
  Three Months Ended October 31,  Six Months Ended October 31, 
  2008  2007  2008  2007 
  
Interest income:                
Mortgage loans $12,098  $20,451  $25,363  $42,942 
Other  1,008   887   2,274   2,032 
                 
   13,106   21,338   27,637   44,974 
                 
Interest expense:                
Deposits  3,884   12,221   7,927   26,464 
FHLB advances  1,327   1,470   2,655   3,360 
                 
   5,211   13,691   10,582   29,824 
                 
Net interest income  7,895   7,647   17,055   15,150 
Provision for loan loss reserves  (23,092)  (9,842)  (38,083)  (11,926)
Other  3,729   1,784   8,148   5,330 
                 
Total revenues (1)
  (11,468)  (411)  (12,880)  8,554 
                 
Non-interest expenses  7,161   3,998   19,866   8,121 
                 
Pretax income (loss) $(18,629) $(4,409) $(32,746) $433 
                 
 
 


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Consumer Financial Services – Operating Results  (in 000s) 
  
  Three Months Ended January 31,  Nine Months Ended January 31, 
  2009  2008  2009  2008 
  
Interest income:                
Mortgage loans $11,131  $17,198  $36,494  $60,140 
Other  21,193   11,881   23,467   13,913 
                 
   32,324   29,079   59,961   74,053 
                 
Interest expense:                
Deposits  3,719   11,464   11,646   37,928 
FHLB advances  1,326   1,349   3,981   4,709 
                 
   5,045   12,813   15,627   42,637 
                 
Net interest income  27,279   16,266   44,334   31,416 
Provision for loan loss reserves  (13,870)  (419)  (51,953)  (12,345)
Other  12,871   10,225   21,019   15,555 
                 
Total revenues(1)
  26,280   26,072   13,400   34,626 
                 
Non-interest expenses  29,548   13,754   49,414   21,875 
                 
Pretax income (loss) $(3,268) $12,318  $(36,014) $12,751 
                 
 
 
 
(1)Total revenues, less provision for loan loss reserves on mortgage loans held for investment and interest expense.
 
Three months ended OctoberJanuary 31, 20082009 compared to OctoberJanuary 31, 20072008
Consumer Financial Services’ revenues, net of interest expense and provision for loan loss reserves, for the three months ended OctoberJanuary 31, 2008 decreased $11.1 million over the prior year.


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Net interest income2009 was essentially flat compared to the prior year.
Net interest income increased $11.0 million, or 67.7%, over the prior year, primarily due to an $11.2 million increase in interest income received on our Emerald Advance loan program resulting from higher volumes. Interest expenseincome on mortgage loans held for investment and interest income are both decliningexpense on deposits declined $6.1 million and $7.7 million, respectively, due to lower interest rates and lower average balances in the corresponding liabilityasset or asset.liability. Interest income on mortgage loans held for investment is also declining due to an increase in non-accrual loans from $2.8$44.8 million at OctoberJanuary 31, 20072008 to $150.8$258.2 million at OctoberJanuary 31, 2008.2009. The following table summarizes the key drivers of net interest income:
                                
(dollars in 000s)
 Average Balance Average Rate Earned (Paid) Average Balance Average Rate Earned (Paid)
Three Months Ended October 31, 2008 2007 2008 2007
Three Months Ended January 31, 2009 2008 2009 2008
Loans $905,161  $1,194,567   5.56%  6.85% $870,060  $1,089,566   5.12%  6.31%
Emerald Advance lines of credit  375,255   171,925   36.00%  36.00%
Investments  114,726   65,318   1.81%  5.41%  545,825   154,498   0.21%  4.20%
Deposits  775,925   964,809   (1.99)%  (5.03)%  1,311,362   989,113   (1.13%)  (4.60%)
Our non-performing assets consist of the following:
       
(in 000s)
  October 31,
 April 30,
Balance at 2008 2008
 
Impaired loans $150,802 $128,941
Real estate owned(1)
  53,203  350
       
Total non-performing assets $204,005 $129,291
       
 
 
       
(in 000s)
  January 31,
 April 30,
Balance at 2009 2008
 
Impaired loans $258,157 $128,941
Real estate owned(1)
  51,919  350
       
Total non-performing assets $310,076 $129,291
       
 
 
 
(1)Includes loans accounted for as in-substance foreclosures of $39.7 million at OctoberJanuary 31, 2008.2009.

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Detail of our mortgage loans held for investment and the related allowance at OctoberJanuary 31, 20082009 and April 30, 2008 is as follows:
                 
(dollars in 000s) 
  Outstanding
  Loan Loss
  % 30-Days
    
  Principal Balance  Allowance  Past Due  Average FICO 
  
As of October 31, 2008:                
Purchased from former affiliates:                
Option One $562,403  $60,408   16.72%  655 
H&R Block Mortgage  48,455   806   4.62%  690 
                 
   610,858   61,214   15.76%  658 
Purchased from third-parties  258,193   2,438   1.70%  726 
                 
  $869,051  $63,652   11.65%  678 
                 
As of April 30, 2008:                
Purchased from former affiliates:                
Option One $683,889  $43,769   17.53%  664 
H&R Block Mortgage  50,769   411   3.00%  696 
                 
   734,658   44,180   16.30%  666 
Purchased from third-parties  269,982   1,221   1.90%  726 
                 
  $1,004,640  $45,401   11.71%  682 
                 
 
 
                 
(dollars in 000s) 
  Outstanding
  Loan Loss
  %30+Days
    
  Principal Balance  Allowance  Past Due  Average FICO 
  
As of January 31, 2009:                
Purchased from SCC $547,832  $71,880   23.39%  639 
All other  303,370   3,735   3.07%  717 
                 
  $851,202  $75,615   16.29%  667 
                 
As of April 30, 2008:                
Purchased from SCC $683,889  $43,769   17.53%  664 
All other  320,751   1,632   2.07%  721 
                 
  $1,004,640  $45,401   11.71%  682 
                 
 
 
 
Mortgage loans held for investment include loans originated by our former mortgage loan affiliates, Option One and H&R Block Mortgage (HRBMC)affiliate, Sand Canyon Corporation (SCC), and purchased by HRB Bank totaling $610.9$547.8 million, or approximately 70%64% of the total loan portfolio at OctoberJanuary 31, 2008.2009. Loans originated by and purchased from Option OneSCC have characteristics which are representative of Alt-A loans – loans to customers who have credit ratings above sub-prime, but may not conform to government-sponsored standards. As such, we have experienced higher rates of delinquency and have greater exposure to loss with respect to this segment of our loan portfolio. Cumulative losses on our original loan portfolio purchased from Option One,SCC and retained for investment, including losses on loans now classified as other real estate, totaled approximately 13%15% at OctoberJanuary 31, 2008.2009. Our remaining loan portfolio which was purchased from HRBMC and third-parties totaled $48.3$303.4 million and $258.2 million, respectively, and is characteristic of a prime loan portfolio, and we believe subject to a lower loss exposure.
We recorded a provision for loan losses on our mortgage loans held for investment of $23.1$13.9 million during the current quarter, compared to $9.8$0.4 million in the prior year. Our loan loss provision increased primarily as a result of abrupt and steepcontinued declines in residential home prices, particularly in certain states where we have a higher concentration of loans, as well as reserves on modified loans. Our allowance for loan losses as a percent of mortgage loans was 7.27%8.82%, or


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$63.7 $75.6 million, at OctoberJanuary 31, 2008,2009, compared to 4.49%, or $45.4 million, at April 30, 2008. This allowance represents our best estimate of credit losses inherent in the loan portfolio as of the balance sheet dates.
We record a specific loss allowance for each loan greater than 60 days past due based upon the estimated value of the underlying collateral. Our specific loan loss allowance reflected an average loss severity of 36% at January 31, 2009.
We record a loan loss allowance for loans less than 60 days past due on a pooled basis. In estimating our loan loss allowance for all remaining loans, we stratify the loan portfolio based on our view of risk associated with various elements of the pool and assign estimated loss rates based on those risks. Loss rates are based primarily on historical experience and our assessment of economic and market conditions. Loss rates consider both the rate at which loans will become delinquent (frequency) and the amount of loss that will ultimately be realized upon occurrence of a liquidation of collateral (severity). At OctoberJanuary 31, 20082009 and April 30, 2008 our weighted average frequency assumption was approximately 15%13% and 14%, respectively, and included a frequency assumption of 21%approximately 17% relating to the Option OneSCC segment of our portfolio. Our weighted average severity assumption increased to 40% at January 31, 2009 from 37.5% at October 31, 2008 fromand 22% at April 30, 2008, due to declining collateral values during the current year.
For modified loans that we determine meet the definition of a troubled debt restructuring, we record impairment equal to the difference between the principal balance of the loan and the present value of expected future cash flows discounted at the loan’s effective interest rate. However, if we assess that foreclosure of a modified loan is probable, we record impairment based upon the estimated fair value of the underlying collateral.
Residential real estate markets are experiencing significant declines in property values and mortgage default rates are increasing. If adverse market trends continue, including trends within our portfolio specifically, we may be required to record additional loan loss provisions, and those losses may be significant.
Non-interest expenses increased $3.2$15.8 million or 79.2%, from the prior year, primarily due to increased allocations of corporate shared services.increases in expenses related to our Emerald Advance loan program.


31


The pretax loss for the three months ended OctoberJanuary 31, 20082009 was $18.6$3.3 million compared to prior year lossincome of $4.4$12.3 million.
 
SixNine months ended OctoberJanuary 31, 20082009 compared to OctoberJanuary 31, 20072008
Consumer Financial Services’ revenues, net of interest expense and provision for loan loss reserves, for the sixnine months ended OctoberJanuary 31, 20082009 decreased $21.4$21.2 million overfrom the prior year.
Net interest income increased $1.9$12.9 million from the prior year as a $17.6primarily due to an $11.9 million declineincrease in interest income received on our Emerald Advance loan program resulting from higher volumes. Interest income on mortgage loans held for investment was offset by an $18.5 million decline inand interest expense on deposits.deposits declined $23.6 million and $26.3 million, respectively, due to lower interest rates and lower average balances in the corresponding asset or liability. The following table summarizes the key drivers of net interest income:
 
                                
(dollars in 000s)(dollars in 000s) (dollars in 000s) 
 Average Balance Average Rate Earned (Paid)  Average Balance Average Rate Earned (Paid) 
Six Months Ended October 31, 2008 2007 2008 2007 
Nine Months Ended January 31, 2009 2008 2009 2008 
   
Loans $943,209  $1,266,719   5.38%   6.78%   $918,803  $1,207,583   5.30%   6.64% 
Emerald Advance lines of credit  128,352   57,930   36.00%   36.00% 
Investments  96,941   75,249   2.14%   5.38%    246,698   103,979   0.72%   4.77% 
Deposits  706,102   1,034,852   (2.23)%   (5.07)%   908,671   991,127   (1.69%)   (5.06%) 
We recorded a provision for loan losses on our mortgage loans held for investment of $38.1$52.0 million during the current year, compared to $11.9$12.3 million in the prior year. Our loan loss provision increased primarily as a result of decliningsteep and abrupt declines in residential home prices, as well as increasing delinquencies occurring in our portfolio.
Non-interest expenses increased $11.7$27.5 million or 144.6%, from the prior year, primarily due to an impairment charge of $5.9a $5.7 million write-down to fair value recorded on our real estate owned and increased allocations of corporate shared services.increases in expenses related to our Emerald Advance loan program.
The pretax loss for the sixnine months ended OctoberJanuary 31, 20082009 was $32.7$36.0 million compared to prior year income of $0.4$12.8 million.
 
Mortgage Loans Held for Investment and Related Assets
 
State Concentrations
Concentrations of loans to borrowers located in a single state may result in increased exposure to loss as a result of changes in real estate values and underlying economic or market conditions related to a particular


29


geographical location. The table below presents outstanding loans by certain state concentrations for our mortgage loans held for investment portfolio:
 
                                        
(dollars in 000s)(dollars in 000s) (dollars in 000s) 
 Loans Purchased
 Loans Purchased
   Percent
 Delinquency
  Loans Purchased
 Loans Purchased
   Percent
 Delinquency
 
 From Affiliates From Third-Parties Total of Total Rate  From SCC From Others Total of Total Rate (30+ Days) 
   
Florida $70,899  $95,746  $166,645   19%  12.17% $70,259  $93,094  $163,353   19%  17.09%
California  132,695   14,857   147,552   17%  19.12%  128,582   15,130   143,712   17%  25.71%
New York  106,536   8,584   115,120   13%  12.38%  104,792   8,555   113,347   13%  16.78%
Wisconsin  2,253   76,282   78,535   9%  1.84%  2,247   72,352   74,599   9%  1.77%
All others  298,475   62,724   361,199   42%  10.24%  241,952   114,239   356,191   42%  14.97%
              
Total $610,858  $258,193  $869,051   100%  11.65% $547,832  $303,370  $851,202   100%  16.29%
              


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Real Estate Owned
Amounts classified as real estate owned as of OctoberJanuary 31, 20082009 and April 30, 2008 totaled $53.2$51.9 million and $0.3 million, respectively. The table below presents activity related to our real estate owned:
 
        
(in 000s)(in 000s) (in 000s) 
Six Months Ended October 31, 2008 
Nine Months Ended January 31, 2009 
   
Balance, beginning of the period $350  $350 
Additions  62,578   62,774 
Sales  (3,787)  (5,506)
Writedowns  (5,938)  (5,699)
      
Balance, end of the period $53,203  $51,919 
      
 
CORPORATE, ELIMINATIONS AND INCOME TAXES ON CONTINUING OPERATIONS
 
Three months ended OctoberJanuary 31, 20082009 compared to OctoberJanuary 31, 20072008
The pretax loss recorded in our corporate operations for the three months ended OctoberJanuary 31, 20082009 was $37.3$36.1 million compared to $30.0$64.4 million in the prior year. The increaseddecreased loss is primarily due to $9.9severance-related costs of $20.4 million recorded in incremental interest expense, which resulted from our corporate operations absorbing current year financing costs for all long-term debt, and a $7.6 million decline in investment income. In the prior year, financing costs were primarily related to borrowings incurred to cover losses of our mortgage business, and related interest costs were therefore reported in discontinued operations. These unfavorable changes were partially offset bycoupled with benefits resulting from the cost reduction program implemented earlier this year.in fiscal year 2008.
Our effective tax rate for continuing operations was 41.5% and 39.2%34.3% for the three months ended OctoberJanuary 31, 20082009. The rate for the current quarter was lower than expected primarily due to benefits recorded as a result of adjustments of our prior year estimated tax provision to actual federal and 2007,state returns filed, as well as a net benefit recorded in the quarter resulting from adjustments to our estimated annual effective tax rate. We expect our effective tax rate for full fiscal year 2009 to be approximately 40%. In the prior year, we also recorded certain discrete tax benefits, resulting in a net tax benefit of $6.7 million on pretax income of $0.4 million.
Nine months ended January 31, 2009 compared to January 31, 2008
The pretax loss recorded in our corporate operations for the nine months ended January 31, 2009 was $108.1 million compared to $112.6 million in the prior year. The decreased loss is primarily due to severance-related costs recorded in the prior year and benefits resulting from the cost reduction program implemented in fiscal year 2008. These improvements were partially offset by lower investment income and increased interest expense, as our corporate operations absorbed current year financing costs for all long-term debt.
Our effective tax rate for continuing operations was 42.5% and 41.3% for the nine months ended January 31, 2009 and 2008, respectively. Our effective tax rate increased primarily due to changes in our estimated state tax rate and non-deductible losses from investments in company-owned life insurance assets.
Six months ended October 31, 2008 compared to October 31, 2007
The pretax loss recorded ininvestment losses. We expect our corporate operations for the six months ended October 31, 2008 was $72.0 million compared to $48.2 million in the prior year. The increased loss is primarily due to $17.3 million in incremental interest expense resulting from our corporate operations absorbing current year financing costs for all long-term debt. We also experienced a $13.8 million decline in investment income due to lower cash balances and recorded $5.2 million in net impairments of residual interests in securitizations in the current year. These unfavorable changes were partially offset by benefits resulting from the cost reduction program implemented earlier this year.
Our effective tax rate for continuing operations was 40.6% and 39.6% for the six months ended October 31, 2008 and 2007, respectively. Our effective tax rate increased primarily duefull fiscal year 2009 to changes in our estimated state tax rate.be approximately 40%.
 
DISCONTINUED OPERATIONS
On August 12, 2008, we announced the signing of a definitive agreement to sell HRBFA to Ameriprise. The disposition of this business was completed effective November 1, 2008. At OctoberAs of January 31, 2008, we met the


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criteria requiring us to present2009, the results of operations of HRBFA and its direct corporate parent are presented as discontinued operations and the related assets and liabilities as held for sale in the condensed consolidated financial statements. All periods presented have been reclassified to reflect our discontinued operations. See additional discussion in note 1517 to our condensed consolidated financial statements.
Discontinued operations also includes the wind-down of our mortgage loan origination business and the sale of our mortgage loan servicing business in the prior year. Also included in the prior year are the results of three smaller lines of business previously reported in our Business Services segment.
 
Three months ended OctoberJanuary 31, 20082009 compared to OctoberJanuary 31, 20072008
The pretax loss of our discontinued operations for the three months ended OctoberJanuary 31, 20082009 was $21.8$20.1 million compared to a loss of $553.1$93.4 million in the prior year. The loss from discontinued operations for the prior year period included significant losses from our former mortgage loan businesses, including impairments of residual interests of $61.7$14.7 million and losses relating to loan repurchase obligations of $49.5 million.


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Losses from discontinued operations in the current quarter consist primarily of a $15.5 million charge relating to the estimated fair value of indemnification obligations undertaken in connection with the disposition of HRBFA, as discussed in note 17 to the condensed consolidated financial statements, and ongoing wind-down costs associated with our former mortgage businesses.
As discussed below, the disposition of HRBFA resulted in a capital loss for income tax purposes, and therefore, we recorded no tax benefit on reported losses during the quarter incurred in connection with the sale. As such, our effective tax rate for discontinued operations was 2.9% for the three months ended January 31, 2009 compared with 41.7% for the three months ended January 31, 2008.
Nine months ended January 31, 2009 compared to January 31, 2008
The pretax loss of our discontinued operations for the nine months ended January 31, 2009 was $47.4 million compared to a loss of $978.0 million in the prior year. The loss from discontinued operations for the prior year period resulted from significant losses from our former mortgage loan businesses, including impairments of residual interests of $125.9 million, losses relating to loan repurchase obligations of $172.7$379.4 million and losses on the sale of mortgage loans totaling $58.3$118.9 million.
Losses from discontinued operations in the current year consist primarily of the $15.5 million indemnification obligation, as discussed above, and ongoing wind-down costs associated with our former mortgage businesses.
During the quarter,current year, we recorded a deferred tax asset totaling $165 million, representing the difference between the tax and book basis in the stock of our brokerage business sold to Ameriprise in November. For tax purposes, we incurred a capital loss upon disposition of that business, which generally can only be utilized to the extent we realize capital gains within five years subsequent to the date of the loss. We don’t currently expect to be able to realize a tax benefit for substantially all of this loss and, therefore, recorded a valuation allowance of $155 million, resulting in a net tax benefit during theour second fiscal quarter of approximately $10 million. Our effective tax rate for discontinued operations was 87.5% and 33.6% for the three months ended October 31, 2008 and 2007, respectively. Our effective tax rate increased primarily due to the aforementioned tax benefit.
Six months ended October 31, 2008 compared to October 31, 2007
The pretax loss of our discontinued operations for the six months ended October 31, 2008 was $27.4 million compared to a loss of $884.6 million in the prior year. The loss from discontinued operations for the prior year period included significant losses from our former mortgage loans businesses, including impairments of residual interests of $111.3 million, losses relating to loan repurchase obligations of $330.0 million, and losses on the sale of mortgage loans totaling $115.7 million.
Our effective tax rate for discontinued operations was 74.4%44.2% and 36.9%37.4% for the sixnine months ended OctoberJanuary 31, 20082009 and 2007,2008, respectively. As discussed above, our effective tax rate increased primarily due to second quarter tax benefits of $10 million recognized in connection with the disposition of HRBFA.
 
FINANCIAL CONDITION
These comments should be read in conjunction with the condensed consolidated balance sheets, condensed consolidated statements of cash flows and condensed consolidated statements of stockholders’ equity found on pages 1, 3 and 4, respectively.
 
CAPITAL RESOURCES & LIQUIDITY BY SEGMENT
Our sources of capital include cash from operations, issuances of common stock and debt. We use capital primarily to fund working capital, pay dividends, acquire businesses and repurchase treasury shares and acquire businesses.shares. Our operations are highly seasonal and therefore generally require the use of cash to fund operating losses during the period May through December.
Given the likely availability of a number of liquidity options discussed herein, including borrowing capacity under our unsecured committed lines of credit (CLOCs), we believe, that in the absence of any unexpected developments, our existing sources of capital at OctoberJanuary 31, 20082009 are sufficient to meet our operating needs.
Cash From Operations. Cash used in operating activities for the first sixnine months of fiscal year 2009 totaled $665.9 million,$2.4 billion, compared with $939.4 million$3.3 billion for the same period last year. The changedecline was due primarily to lower losses and reduced working capital requirements of our discontinued businesses.
Debt. We borrow under our CLOCs to support working capital requirements primarily arising from off-season operating losses in our Tax Services and Business Services segments, pay dividends, acquire businesses and repurchase treasury shares and acquire businesses.shares. We had $693.6$970.8 million outstanding under our CLOCs at OctoberJanuary 31, 2009 compared to $1.8 billion at January 31, 2008. See additional discussion in “Borrowings.”
We entered into a committed line of credit agreement with HSBC Finance Corporation (HSBC) effective January 14, 2009 for use as a funding source for the purchase of RAL participations. This line provides funding totaling $2.5 billion through March 30, 2009 and $120.0 million thereafter through June 30, 2009. This line is


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subject to various covenants that are similar to our primary CLOCs, and is secured by our RAL participations. At January 31, 2009, there was $690.5 million outstanding on this facility.
Issuance of Common Stock. On October 27, 2008, we sold 8.3 million shares of our common stock, without par value, at a price of $17.50 per share in a registered direct offering through subscription agreements with selected institutional investors. We received net proceeds of $141.6$141.5 million, after deducting placement agent fees and other offering expenses. The purpose of the equity offering was to ensure we maintained adequate equity levels, as a condition of our CLOCs, during our off-season. Proceeds were used for general corporate purposes.
Proceeds from the issuance of common stock in accordance with our stock-based compensation plans totaled $71.4$80.1 million and $17.2$17.4 million for the sixnine months ended OctoberJanuary 31, 20082009 and 2007,2008, respectively.
Dividends. Dividends paid totaled $96.6$147.6 million and $90.5$137.0 million for the sixnine months ended OctoberJanuary 31, 20082009 and 2007,2008, respectively.
Share Repurchases. In June 2008, our Board of Directors rescinded the previous authorizations to repurchase shares of our common stock, and approved an authorization to purchase up to $2.0 billion of our common stock over the next four years. We did not repurchase shares during the sixnine months ended OctoberJanuary 31, 2008,2009.
Restricted Cash. We hold certain cash balances that are restricted as to use. Cash and do not expectcash equivalents – restricted totaled $75.9 million at January 31, 2009 compared to repurchase shares prior to$7.0 million at April 30, 2008. At January 31, 2009, our fourth quarter.corporate operations held $69.4 million of this total, primarily as a requirement of our $2.5 billion line with HSBC Finance Corporation.
Segment Cash Flows. A condensed consolidating statement of cash flows by segment for the sixnine months ended OctoberJanuary 31, 20082009 is as follows:
 
                                                
(in 000s)(in 000s) (in 000s) 
     Consumer
            Consumer
       
 Tax
 Business
 Financial
   Discontinued
 Consolidated
  Tax
 Business
 Financial
   Discontinued
 Consolidated
 
 Services Services Services Corporate Operations H&R Block  Services Services Services Corporate Operations H&R Block 
   
Cash provided by (used in):                                                
Operations $(387,709) $(58,728) $31,911  $(339,020) $87,615  $(665,931) $(1,824,397) $(21,612) $(647,605) $(2,897) $72,949  $(2,423,562)
Investing  (17,303)  (16,451)  57,799   (23,929)  (48,917)  (48,801)  (313,389)  (21,009)  77,116   (11,510)  255,066   (13,726)
Financing  (12,244)  2,214   70,804   677,904   4,783   743,461   (9,807)  809   1,300,875   1,744,934   4,783   3,041,594 
Net intercompany  405,767   58,502   60,364   (481,152)  (43,481)  -   2,137,931   31,080   261,992   (2,098,205)  (332,798)   
 
Tax Services. Tax Services has historically been our largest provider of annual operating cash flows. The seasonal nature of Tax Services generally results in a large positive operating cash flow in our fourth quarter. Tax Services used $387.7 million$1.8 billion in its current six-monthnine-month operations to coverfor off-season costs and working capital requirements.requirements, including the purchase of participation interests in RALs. This segment also used $17.3$313.4 million in investing activities primarily related to capital expenditures, and used $12.2 million in financing activities related to uncashed checks.the acquisition of our last major franchise operator.
Business Services. Business Services funding requirements are largely related to receivables for completed work and “work in process.” We provide funding sufficient to cover theirthis segment’s working capital needs. This segment used $58.7$21.6 million in operating cash flows during the first sixnine months of the year to coverfor off-season costs and working capital requirements. Business Services used $16.5$21.0 million in investing activities primarily related to capital expenditures.
Consumer Financial Services. In the first sixnine months of fiscal year 2009, Consumer Financial Services used $647.6 million in operating cash flows primarily relating to advances under Emerald Advance lines of credit. This segment also provided $57.8$77.1 million in investing activities primarily from principal payments received on mortgage loans held for investment and provided $70.8 million$1.3 billion in financing activities due to changes inEmerald Card deposits held for affiliates, partially offset by the repayment of $25.0 million in Federal Home Loan Bank (FHLB) advances.relating to tax client refunds.
HRB Bank is a member of the FHLBFederal Home Loan Bank (FHLB) of Des Moines, which extends credit to member banks based on eligible collateral. At OctoberJanuary 31, 2008,2009, HRB Bank had total FHLB advance capacity of $265.3$434.1 million. There was $104.0 million outstanding on this facility, leaving remaining availability of $161.3$330.1 million. Mortgage loans held for investment of $770.8$698.6 million serve as eligible collateral and are used to determine total capacity.


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BORROWINGS
The following chart provides the debt ratings for Block Financial LLC (BFC) as of OctoberJanuary 31, 20082009 and April 30, 2008:
 
                         
  
  OctoberJanuary 31, 20082009  April 30, 2008 
  Short-term  Long-term  Outlook  Short-term  Long-term  Outlook 
 
Moody’sP-2Baa1StableP-2Baa1Negative
S&PA-2BBBPositiveA-3BBB-Negative 
Fitch  F2   BBB   Stable   F3   BBB   Negative 
Moody’s(1)
DBRS
  P2Baa1NegativeP2Baa1Negative
S&PA2BBBPositiveA3BBB-Negative
DBRS(2)
R-2(highR-2 (high)  BBB (high)  StablePositive   R-2 (high)  BBB (high)  Negative 
 
 
(1)Outlook of “Stable” effective November 11, 2008.
(2)Outlook of “Positive” effective November 3, 2008.
At OctoberJanuary 31, 2008,2009, we maintained $2.0 billion in revolving credit facilities to support commercial paper issuance and for general corporate purposes. These unsecured committed lines of credit (CLOCs),CLOCs, and outstanding borrowings thereunder, have a maturity date of August 2010 and an annual facility fee in a range of six to fifteen basis points per annum, based on our credit ratings. We had $693.6$970.8 million outstanding as of OctoberJanuary 31, 20082009 to support working capital requirements primarily arising from off-season operating losses, to pay dividends and acquire businesses. These borrowings are included in long-term debt on our condensed consolidated balance sheet due to their contractual maturity date. The CLOCs, among other things, require we maintain at least $650.0 million of net worth on the last day of any fiscal quarter. We had net worth of $832.7$840.0 million at OctoberJanuary 31, 2008.2009.
Lehman Brothers Bank, FSB (Lehman) is a participating lender in our $2.0 billion CLOCs, with a $50.0 million credit commitment. In September 2008, Lehman’s parent company declared bankruptcy. Since then, Lehman has not honored any funding requests under these facilities, thereby effectively reducing our available liquidity under our CLOCs to $1.95 billion. We do not expect this change to have a material impact on our liquidity or consolidated financial statements.liquidity.
We entered into a committed line of credit agreement with HSBC effective January 14, 2009 for use as a funding source for the purchase of RAL participations. This line provides funding totaling $2.5 billion through March 30, 2009 and $120.0 million thereafter through June 30, 2009. This line is subject to various covenants that are similar to our primary CLOCs, and is secured by our RAL participations. At January 31, 2009, there was $690.5 million outstanding on this facility. Our contract with HSBC provides for them to fund RALs through 2011, with an option to renew, at our discretion, through 2013. We have also had a contract each of the last two years under which HSBC has funded our participation interest in RALs.
Other than the changes outlined above, there have been no material changes in our borrowings from those reported at April 30, 2008 in our Annual Report onForm 10-K.
 
CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS
There have been no material changes in our contractual obligations and commercial commitments from those reported at April 30, 2008 in our Annual Report onForm 10-K.
 
REGULATORY ENVIRONMENT
Effective October 27, 2008, the Financial Industry Regulatory Authority approved our request to sell HRBFA to Ameriprise, and that disposition was completed effective November 1, 2008.
There have been no other material changes in our regulatory environment from those reported at April 30, 2008 in our Annual Report onForm 10-K.
 
FORWARD-LOOKING INFORMATION
This report and other documents filed with the Securities and Exchange Commission (SEC) may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates,” “will,” “would,” “should,” “could” or “may.” Forward-looking statements provide management’s current expectations or predictions of future conditions, events or results. They may include projections of revenues, income, earnings per share, capital expenditures, dividends, liquidity, capital structure or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. They are not guarantees of future performance. By their nature, forward-looking statements are subject to risks and


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uncertainties. These statements speak only as of the date made and management does not undertake to update them to reflect changes or events occurring after that date except as required by federal securities laws.


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RECONCILIATION OF NON-GAAP FINANCIAL INFORMATION
We report our financial results in accordance with generally accepted accounting principles (GAAP). However, we believe certain non-GAAP performance measures and ratios used in managing the business may provide additional meaningful comparisons between current year results and prior periods. Reconciliations to GAAP financial measures are provided below. These non-GAAP financial measures should be viewed in addition to, not as an alternative for, our reported GAAP results.
 
Banking Ratios(dollars in 000s)
             
  Three Months Ended October 31, Six Months Ended October 31,
  2008 2007 2008 2007
Efficiency Ratio:            
Total Consumer Financial Services expenses $35,464 $27,531 $68,531 $49,870
Less: Interest and provisions for loan losses  28,213  23,860  48,459  42,075
             
Non-interest expenses $7,251 $3,671 $20,072 $7,795
             
Total Consumer Financial Services revenues $16,835 $23,122 $35,785 $50,303
Less: Interest expense and other expenses  4,924  13,485  9,229  29,617
             
Banking revenue – net of interest expense $11,911 $9,637 $26,556 $20,686
             
   61%  38%  76%  38%
Net Interest Margin (annualized):            
Net banking interest revenue $7,895 $7,647 $17,055 $15,150
Net banking interest revenue (annualized) $31,580 $31,026 $34,110 $30,773
             
Divided by average bank earning assets $965,421 $1,252,467 $996,188 $1,335,726
   3.27%  2.48%  3.42%  2.30%
Return on Average Assets (annualized):            
Pretax banking income $(18,629) $(4,409) $(32,746) $433
             
Pretax banking income (annualized) $(74,516) $(17,636) $(65,492) $866
             
Divided by average bank assets $1,057,372 $1,274,284 $1,064,259 $1,358,212
             
   (7.05%)  (1.38%)  (6.15%)  0.06%
             
  Three Months Ended January 31, Nine Months Ended January 31,
  2009 2008 2009 2008
 
Net Interest Margin – annualized:            
Net interest revenue $27,279 $16,266 $44,334 $31,416
Net interest revenue – annualized $109,116 $65,064 $59,112 $41,888
             
Divided by average earning assets $1,724,636 $1,398,583 $1,297,427 $1,357,562
             
   6.32%  4.65%  4.56%  3.09%
Return on Average Assets – annualized:            
Pretax income (loss) $(3,268) $12,318 $(36,014) $12,751
Pretax income (loss) – annualized $(13,072) $49,272 $(48,019) $17,001
             
Divided by average assets $1,810,957 $1,420,599 $1,314,452 $1,379,865
             
   (0.72%)  3.47%  (3.65%)  1.23%


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There have been no material changes in our market risks from those reported at April 30, 2008 in our Annual Report onForm 10-K.
 
 
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
As of the end of the period covered by thisForm 10-Q, we evaluated the effectiveness of the design and operation of our disclosure controls and procedures. The controls evaluation was done under the supervision and with the participation of management, including our Chief Executive Officer and Chief Financial Officer. Based on this evaluation, we have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report onForm 10-Q.
 
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There were no changes that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


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The information below should be read in conjunction with the information included in note 1114 to our condensed consolidated financial statements.
RAL Litigation
We have been named as a defendant in numerous lawsuits throughout the country regarding our refund anticipation loan programs (collectively, “RAL Cases”). The RAL Cases have involved a variety of legal theories asserted by plaintiffs. These theories include allegations that, among other things: disclosures in the RAL applications were inadequate, misleading and untimely; the RAL interest rates were usurious and unconscionable; we did not disclose that we would receive part of the finance charges paid by the customer for such loans; untrue, misleading or deceptive statements in marketing RALs; breach of state laws on credit service organizations; breach of contract, unjust enrichment, unfair and deceptive acts or practices; violations of the federal Racketeer Influenced and Corrupt Organizations Act; violations of the federal Fair Debt Collection Practices Act and unfair competition regarding debt collection activities; and that we owe, and breached, a fiduciary duty to our customers in connection with the RAL program.
The amounts claimed in the RAL Cases have been very substantial in some instances, with one settlement resulting in a pretax expense of $43.5 million in fiscal year 2003 (the “Texas RAL Settlement”) and other settlements resulting in a combined pretax expense in fiscal year 2006 of $70.2 million. On December 31, 2008, we reached a settlement with the California attorney general in the case entitledThe People of California v. H&R Block, Inc., H&R Block Services, Inc., H&R Block Enterprises, Inc., H&R Block Tax Services, Inc., Block Financial Corporation, HRB Royalty, Inc., and Does 1 through 50,Case No., CGC-06-449461, in the California Superior Court, San Francisco County (the “California AG Case”). Pursuant to the terms of the settlement, we agreed to pay $2.5 million in restitution to certain clients who obtained a refund anticipation loan or a refund anticipation check, $0.5 million in civil penalties and $1.9 million in fees and costs.
Following settlement of the California AG Case, we have one remaining putative RAL class action. We believe we have meritorious defenses to the remainingthis RAL CasesCase and we intend to defend themit vigorously. There can be no assurances, however, as to the outcome of the pending RAL Cases individually or in the aggregateCase or regarding the impact of the pending RAL CasesCase on our financial statements. We are unable to determine an estimate of the possible loss or range of loss, if any, in light of the current status of the pending RAL Cases. There were no other significant developments regarding the RAL Cases during the three months ended OctoberJanuary 31, 2008.2009.
Peace of Mind Litigation
We are defendants in lawsuits regarding our Peace of Mind program (collectively, the “POM Cases”), under which our applicable tax return preparation subsidiary assumes liability for additional tax assessments attributable to tax return preparation error. The POM Cases are described below.
Lorie J. Marshall, et al.  v. H&R Block Tax Services, Inc., et al., CaseNo. 08-CV-591 in the U.S. District Court for the Southern District of Illinois, is a class action case originally filed in the Circuit Court of Madison County, Illinois on January 18, 2002, in which class certification was granted on August 27, 2003. The plaintiffs allege that the sale of POM guarantees constitutes (1) statutory fraud by selling insurance without a license, (2) an unfair trade practice, by omission and by “cramming” (i.e., charging customers for the guarantee even though they did not request it or want it), and (3) a breach of fiduciary duty. In August 2003, theThe court has certified the plaintiff classes consisting of all persons who reside in 13 specified states and who from January 1, 1997 to final judgment (1) were charged a separate fee for POM by “H&R Block” or a defendant H&R Block class member;; (2) reside in certain class states and were charged a separate fee for POM by an “H&R Block” or a defendant H&R Block class memberentity not licensed to sell insurance; or (3) had an unsolicited charge for POM posted to their bills by “H&R Block” or a defendant H&R Block class member.Block.” Persons who received the POM guarantee through an H&R Block Premium office and persons who reside in Alabama and Texas were excluded from the plaintiff class. The court also certified a defendant class consisting of any entity with names that include “H&R Block” or “HRB,” or are otherwise affiliated or associated with H&R Block Tax Services, Inc., and that sold or sells the POM product. OnIn August 5, 2008, the court decertified the defendant class and reduced the geographic scope of the plaintiff classes from 48 states to 13 states. On August 19, 2008, we removed the case from state court in Madison County, Illinois to the U.S. District Court for the Southern District of Illinois. The plaintiff’s motion to remandOn December 17, 2008, the case was remanded back to state court is pending.court. We have filed a petition to appeal this ruling.
There is one other putative class action pending against us in Texas that involves the POM guarantee. This case is pending before the same judge that presided over the Texas RAL Settlement, involves the same plaintiffs’ attorneys that are involved in the Marshall litigation in Illinois, and contains allegations similar to those in the Marshall case. No class has been certified in this case.


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We believe we have meritorious defenses to the claims in the POM Cases, are without merit, and we intend to defend them vigorously. The amounts claimed in the POM Cases are substantial, however, and there can be no assurances as to the outcome


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of these pending actions individually or in the aggregate. We are unable to determine an estimate of the possible loss or range of loss, if any, in light of the early stages of the POM Cases.
Electronic Filing LitigationWe are a defendant in a class action filed on August 30, 2002 and entitledErin M. McNulty and Brian J. Erzar v. H&R Block, Inc., et al., CaseNo. 02-CIV-4654 in the Court of Common Pleas of Lackawanna County, Pennsylvania, in which the plaintiffs allege that the defendants deceptively portray electronic filing fees as a necessary and required component of standard tax preparation services and do not inform tax preparation clients that they may (1) file tax returns free of charge by mailing the returns, (2) electronically file tax returns from personal computers either free of charge or at significantly lower fees and (3) be eligible to electronically file tax returns free of charge via telephone. The plaintiffs seek unspecified damages and disgorgement of all electronic filing, tax preparation and related fees collected during the applicable class period. An agreement to settle this case for an amount not to exceed $2.5 million was approved by the court on September 22, 2008, and the impact of the settlement is included in our consolidated results of operations for the six months ended October 31, 2008.
Express IRA Litigation
On March 15, 2006, the New York Attorney General filed a lawsuit in the Supreme Court of the State of New York, County of New York (Index No. 06/401110) entitledThe People of New York v. H&R Block, Inc. and H&R Block Financial Advisors, Inc. et al. The complaint alleged fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the Express IRA product and sought equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. On July 12, 2007, the Supreme Court of the State of New York issued a ruling that dismissed all defendants other than HRBFA and the claims of common law fraud. BothThe intermediate appellate court reversed this ruling on January 6, 2009. We filed a petition for appeal with the New York Attorney General and HRBFAhighest state appellate court on January 30, 2009. We believe we have appealed the adverse portions of the trial court’s ruling. We believemeritorious defenses to the claims in this case, are without merit, and we intend to defend this case vigorously, but there are no assurances as to its outcome.
On January 2, 2008, the Mississippi Attorney General filed a lawsuit in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) entitledJim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., et al.The complaint alleged fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the Express IRA product and sought equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. The defendants have filed a motion to dismiss. We believe we have meritorious defenses to the claims in this case, are without merit, and we intend to defend this case vigorously, but there are no assurances as to its outcome.
In addition to the New York and Mississippi Attorney General actions, a number of civil actions were filed against HRBFA and us concerning the Express IRA product, the first of which was filed on March 17, 2006. Except for two cases pending in state court, all of the civil actions have been consolidated by the panel for Multi-District Litigation into a single action styledIn re H&R Block, Inc. Express IRA Marketing Litigationin the United States District Court for the Western District of Missouri.
Although we sold HRBFA effective November 1, 2008, we remain responsible for the Express IRA litigation through an indemnification agreement with Ameriprise. The amounts claimed in these cases are substantial. We believe we have meritorious defenses to the claims in these cases, are without merit, and we intend to defend these cases vigorously, but there are no assurances as to their outcome.
We are unable to determine an estimate of the possible loss or range of loss, if any, of the Express IRA litigation at this time.
Securities Litigation
On April 6, 2007, a putative class action styledIn re H&R Block Securities Litigationwas filed against the Company and certain of its officers in the United States District Court for the Western District of Missouri. The complaint alleged, among other things, deceptive, material and misleading financial statements, failure to prepare financial statements in accordance with generally accepted accounting principles and concealment of the potential for lawsuits stemming from the allegedly fraudulent nature of the Company’s operations. The complaint sought unspecified damages and equitable relief. On October 5, 2007, the court dismissed the complaint and granted the plaintiffs leave to re-file the portion of the complaint pertaining to the Company’s financial statements. On November 19, 2007, the plaintiffs re-filed the complaint, alleging,alleges, among other things, deceptive, material and misleading financial statements and failure to prepare financial statements in accordance with generally accepted accounting principles. The complaint sought unspecified damages and equitable relief. The court dismissed the re-filed complaint on February 19, 2008. On March 11, 2008, theand plaintiffs appealed the dismissal.dismissal on March 18, 2008. In addition, plaintiffs in a shareholder derivative action that was consolidated into the securities litigation filed a separate appeal on March 18, 2008, contending that the derivative action was improperly consolidated. The derivative


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action isIron Workers Local 16 Pension Fund v. H&R Block, et al., in the United States District Court for the Western District of Missouri, CaseNo. 06-cv-00466-ODS (instituted on June 8, 2006) and was brought against certain of our directors and officers purportedly on behalf of the Company. The derivative action alleges breach of fiduciary duty, abuse of control, gross mismanagement, waste, and unjust enrichment pertaining to (1) our restatement of financial results in fiscal year 2006 due to errors in determining our state effective income tax rate and (2) certain of our products and business activities. We believe we have meritorious defenses to the claims in these cases are without merit and intend to defend this litigation vigorously. We currently do not believe that we will incur a material loss with respect to this litigation.
RSM McGladrey Litigation
RSM McGladrey Business Services, Inc. and certain of its subsidiaries are parties to a putative class action filed on July 11, 2006 and entitledDo Right’s Plant Growers, et al. v. RSM EquiCo, Inc., et al.Case No. 06 CC00137, in the California Superior Court, Orange County. The complaint contains allegations regarding


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business valuation services provided by RSM EquiCo, Inc., including fraud, negligent misrepresentation, breach of contract, breach of implied covenant of good faith and fair dealing, breach of fiduciary duty and unfair competition and seeks unspecified damages, restitution and equitable relief. A hearing on plaintiffs’ motion for class certification is scheduled for March 6, 2009. We intend to defend this case vigorously. The amount claimed in this action is substantial and there can be no assurance regarding the outcome and resolution of this matter. It is reasonably possible that we could incur losses with respect to this litigation, although an estimate of such losses cannot be made in light of the early stage of the litigation.
RSM McGladrey, Inc. (RSM) has a relationship with certain public accounting firms (collectively, “the Attest Firms”) pursuant to which (1) some RSM employees are also partners or employees of the Attest Firms, (2) many clients of the Attest Firms are also RSM clients, and (3) our RSM McGladrey brand is closely linked to the Attest Firms. The Attest Firms are parties to claims and lawsuits (collectively, “Attest Firm Claims”). arising in the normal course of business. Judgments or settlements arising from Attest Firm Claims which exceedexceeding the Attest Firms’ insurance coverage could have a direct adverse effect on Attest Firm operations and could impair RSM’s ability to attract and retain clients and quality professionals. Accordingly, althoughFor example, accounting and auditing firms (including one of the Attest Firms) recently have become subject to claims based on losses their clients suffered from investments in investment funds managed by third parties. Although RSM may not have a direct liability for significant Attest Firm Claims, such Attest Firm Claims could have a material adverse effect on RSM’s operations and impair the value of our investment in RSM. There is no assurance regarding the outcome of the Attest Firm Claims.
Litigation and Claims Pertaining to Discontinued Mortgage Operations
Although mortgage loan origination activities were terminated and the loan servicing business was sold during fiscal year 2008, SCC remains subject to investigations, claims and lawsuits pertaining to its loan origination and servicing activities that occurred prior to such termination and sale. These investigations, claims and lawsuits include actions by state attorneys general, other state regulators, municipalities, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these investigations, claims and lawsuits allege discriminatory or unfair and deceptive loan origination and servicing practices, public nuisance, fraud, and violations of the Truth in Lending Act, Equal Credit Opportunity Act and the Fair Housing Act. In the current non-prime mortgage environment, the number of these investigations, claims and lawsuits has increased over historical experience and is likely to continue at increased levels. The amounts claimed in these investigations, claims and lawsuits are substantial in some instances, and the ultimate resulting liability is difficult to predict. In the event of unfavorable outcomes, the amounts SCC may be required to pay in the discharge of liabilities or settlements could be substantial and, because SCC’s operating results are included in our consolidated financial statements, could have a material adverse impact on our consolidated results of operations.
On June 3, 2008, the Massachusetts Attorney General filed a lawsuit in the Superior Court of Suffolk County, Massachusetts (CaseNo. 08-2474-BLS) entitledCommonwealth of Massachusetts v. H&R Block, Inc., et al.,alleging unfair, deceptive and discriminatory origination and servicing of mortgage loans and seeking equitable relief, disgorgement of profits, restitution and statutory penalties. On November 10, 2008, the court granted a preliminary injunction limiting the ability of the owner of SCC’s former loan servicing business to initiate or advance foreclosure actions against certain loans originated by SCC or its subsidiaries without (i) advance notice to the Massachusetts Attorney General and (ii) if the Attorney General objects to foreclosure, approval by the court. The preliminary injunction generally applies to loans meeting all of the following four characteristics: (1) adjustable rate mortgages with an introductory period of three years or less, (2) the borrower has a debt-to-income ratio generally exceeding 50 percent, (3) an introductory interest rate at least 2 percent


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lower than the fully indexed rate (unless the debt-to-income ratio is 55% or greater) and (4) loan-to-value ratio of 97 percent or certain prepayment penalties. We have appealed this preliminary injunction. We believe we have meritorious defenses to the claims in this case, are without merit, and we intend to defend this case vigorously, but there are no assurances as to its outcome. We are unable to determine an estimate of the possible loss or range of loss, if any, in light of the early stages of this litigation.
SCC also remains subject to potential claims for indemnification and loan repurchases pertaining to loans previously sold. In the current non-prime mortgage environment, it is likely that the frequency of repurchase and indemnification claims may increase over historical experience and give rise to additional litigation. In some instances, H&R Block, Inc. was required to guarantee SCC’s obligations. The amounts involved in these


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potential claims may be substantial, and the ultimate resulting liability is difficult to predict. In the event of unfavorable outcomes, the amounts SCC may be required to pay in the discharge or settlement of these claims could be substantial and, because SCC’s operating results are included in our consolidated financial statements, could have a material adverse impact on our consolidated results of operations.
Other Claims and Litigation
We are from time to time party to investigations, claims and lawsuits not discussed herein arising out of our business operations. These investigations, claims and lawsuits include actions by state attorneys general, other state regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated. Some of these investigations, claims and lawsuits pertain to RALs, the electronic filing of customers’ income tax returns, the POM guarantee program, wage and hour claims and investment products. We believe we have meritorious defenses to each of these claims, and we are defending or intend to defend them vigorously. The amounts claimed in these claims and lawsuits are substantial in some instances, howeverand the ultimate liability with respect to such litigation and claims is difficult to predict. In the event of an unfavorable outcome, the amounts we may be required to pay in the discharge of liabilities or settlements could be material.
In addition to the aforementioned types of cases, we are party to claims and lawsuits that we consider to be ordinary, routine litigation incidental to our business, including claims and lawsuits (collectively, “Other Claims”) concerning investment products, the preparation of customers’ income tax returns, the fees charged customers for various products and services, losses incurred by customers with respect to their investment accounts, relationships with franchisees, intellectual property disputes, employment matters and contract disputes. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay in the discharge of liabilities or settlements in these Other Claims will not have a material adverse effect on our consolidated operating results, financial position or cash flows.
 
 
Our businesses may be adversely affected by conditions in the global financial markets and economic conditions generally.
Our business may be materially affected by conditions in the global financial markets and economic conditions generally, and these conditions may change suddenly and dramatically. For example, the capital and credit markets have been experiencing extreme volatility and disruption, which have reached unprecedented levels in recent months.this year. Difficulties in the mortgage and broader credit markets in the United States and elsewhere resulted in a relatively sudden and substantial decrease in the availability of credit and a corresponding increase in funding costs. These conditions have persisted during 2008 and weWe cannot predict how long these conditions will exist or how our business or financial statements may be affected. LimitationsIncreases in interest rates or credit spreads, as well as limitations on the availability of credit, such as has occurred recently, may affect our ability to borrow in excess of our current commitments on a secured or unsecured basis, which may adversely affect our liquidity and results of operations. This could increase our cost of funding, which could reduce our profitability.
In addition, the recent downturn in the residential housing market, rising unemployment and an increase in mortgage defaults has, and may continue, to negatively impact our operating results. An economic recession will likely reduce the ability of our borrowers to repay mortgage loans, and declining home values would increase the severity of loss we may incur in the event of default.
In response to the current financial markets, legislation has been proposed to allow mortgage loan “cram-downs,” which would empower courts to modify the terms of mortgage loans including a reduction in the principal amount to reflect lower underlying property values. This could result in our writing down the balance of those mortgage loans in bankruptcy to reflect their current collateral values. The availability of principal reductions or other mortgage loan modifications could make bankruptcy a more attractive option for troubled borrowers, leading to increased bankruptcy filings and accelerated defaults.
In addition to mortgage loans, we also extend secured and unsecured credit to other customers, including refund anticipation loans and Emerald Advance lines of credit to our tax preparation customers. We may incur significant losses on credit we extend, which in turn could reduce our profitability.


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Other than the item discussed above, there have been no material changes in our risk factors from those reported at April 30, 2008 in our Annual Report onForm 10-K.


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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
 
A summary of our purchases of H&R Block common stock during the secondthird quarter of fiscal year 2009 is as follows:
             
(in 000s, except per share amounts)
      Total Number of Shares
 Maximum $ Value
  Total
 Average
 Purchased as Part of
 of Shares that May
  Number of Shares
 Price Paid
 Publicly Announced
 Be Purchased Under
  Purchased(1) per Share Plans or Programs(2) the Plans or Programs(2)
 
 
August 1 – August 31  10 $24.56  - $2,000,000
September 1 – September 30  3 $25.36  - $2,000,000
October 1 – October 31  1 $19.88  - $2,000,000
 
 
             
(in 000s, except per share amounts)
      Total Number of Shares
 Maximum $Value
  Total
 Average
 Purchased as Part of
 of Shares that May
  Number of Shares
 Price Paid
 Publicly Announced
 Be Purchased Under
  Purchased(1) per Share Plans or Programs(2) the Plans or Programs(2)
 
 
November 1 – November 30  147 $19.35  - $2,000,000
December 1 – December 31  - $-  - $2,000,000
January 1 – January 31  4 $22.41  - $2,000,000
 
 
 
(1)We purchased 14,365150,358 shares in connection with the funding of employee income tax withholding obligations arising upon the exercise of stock options or the lapse of restrictions on nonvested shares.
(2)In June 2008, our Board of Directors rescinded previous authorizations to repurchase shares of our common stock, and approved an authorization to purchase up to $2.0 billion of our common stock over the next four years.
 
ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
Our annual meeting of shareholders was held on September 4, 2008, at which time our directors were elected to serve until the 2009 annual meeting, and the proposals set forth below were submitted to a vote of shareholders. The number of votes cast for, against or withheld, the number of abstentions, and the number of no votes, if applicable, for each proposal was as follows:
Approval of an Amendment to the Company’s Restated Articles of Incorporation to Require an Independent Chairman of the Board of Directors
Votes For277,970,181
Votes Against4,090,530
Abstain2,848,593
Approval of an Amendment to the Company’s Restated Articles of Incorporation to Decrease the Permissable Number of Directors
Votes For280,473,181
Votes Against1,520,092
Abstain2,916,602
Approval of an Amendment to the Company’s Restated Articles of Incorporation to Impose Director Term Limits
Votes For198,950,440
Votes Against82,001,691
Abstain3,957,744
Approval of an Amendment to the Company’s Restated Articles of Incorporation to Limit Voting Rights of Preferred Stock
Votes For255,392,828
Votes Against1,628,675
Abstain2,966,718


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Approval of an Advisory Proposal on the Company’s Executive Pay-for-Performance Compensation Policies and Procedures
Votes For255,215,990
Votes Against2,683,216
Abstain27,010,669
Approval of the 2008 Deferred Stock Unit Plan for Outside Directors to replace the 1989 Stock Option Plan for Outside Directors
Votes For232,444,901
Votes Against24,457,615
Abstain3,085,705
Ratification of the Appointment of Deloitte & Touche LLP as our Independent Accountants for the Fiscal Year Ended April 30, 2009
Votes For281,260,703
Votes Against783,550
Abstain2,865,622
ITEM 6. EXHIBITS
     
 10.1 Third Amendment to Program Contracts dated as of December 5, 2008 by and among HSBC Bank USA, HSBC Trust Company (Delaware), N.A., HSBC Taxpayer Financial Services Inc., Beneficial Franchise Company Inc., HRB Tax Group, Inc., H&R Block Tax Services LLC, H&R Block Enterprises LLC, H&R Block Eastern Enterprises, Inc., HRB Digital LLC, Block Financial LLC, HRB Innovations, Inc., HSBC Finance Corporation, and H&R Block, Inc.*
 10.2 Credit and Guarantee Agreement dated as of January 14, 2009, among Block Financial LLC, H&R Block, Inc. and HSBC Finance Corporation.
 10.3 Separation and Release Agreement dated January 21, 2009 between RSM McGladrey Business Services and Steven Tait.**
 10.4 H&R Block, Inc. Deferred Compensation Plan for Executives (amended and restated effective December 31, 2008).**
 31.1 Certification by Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 31.2 Certification by Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 32.1 Certification by Chief Executive Officer furnished pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
 32.2 Certification by Chief Financial Officer furnished pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
ITEM 6. *EXHIBITSConfidential information has been omitted from this exhibit and filed separately with the Commission pursuant to a confidential treatment request underRule 24b-2.
**Indicates management contracts, compensatory plans or arrangements.
 
     
 3.1 Amended and Restated Articles of Incorporation of H&R Block, Inc., as amended as of October 15, 2008.
 3.2 Amended and Restated Bylaws of H&R Block, Inc., as amended through October 15, 2008.
 10.1 H&R Block Severance Plan, as amended through September 4, 2008.
 31.1 Certification by Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 31.2 Certification by Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 32.1 Certification by Chief Executive Officer furnished pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
 32.2 Certification by Chief Financial Officer furnished pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.


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SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
H&R BLOCK, INC.
 
  
/s/  Russell P. Smyth
Russell P. Smyth
President and Chief Executive Officer
December 8, 2008March 6, 2009
 
/s/  Becky S. Shulman
Becky S. Shulman
Senior Vice President, Treasurer and
Chief Financial Officer
December 8, 2008March 6, 2009
 
/s/  Jeffrey T. Brown
Jeffrey T. Brown
Vice President and
Corporate Controller
December 8, 2008March 6, 2009


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