Table of Contents

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 _____________________________________________
Form 10-Q
 _____________________________________________
(Mark One)
ý    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2016March 31, 2017
Or
 ¨    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission file number 001-36056
 _____________________________________________
NUANCE COMMUNICATIONS, INC.
(Exact name of registrant as specified in its charter)
 _____________________________________________
Delaware 94-3156479
(State or Other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
  
1 Wayside Road
Burlington, Massachusetts
 01803
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code:
(781) 565-5000
 _____________________________________________
Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ý    No  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  ý    No  ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer” andfiler,” “smaller reporting company”company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filerýAccelerated filer¨Emerging growth company¨
Non-accelerated filer¨ (Do not check if a smaller reporting company)Smaller reporting company¨¨
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. Yes  ¨    No  ¨
Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  ý
The number of shares of the Registrant’s Common Stock, outstanding as of July 29, 2016April 28, 2017 was 279,689,801.287,655,022.


NUANCE COMMUNICATIONS, INC.
TABLE OF CONTENTS
 
   Page
Item 1.Condensed Consolidated Financial Statements (unaudited):  
 a)Consolidated Statements of Operations for the three and ninesix months ended June 30,March 31, 2017 and 2016 and 2015 
 b)
b) Consolidated Statements of Comprehensive Loss(Loss) Income for the three and ninesix months ended
June 30,March 31, 2017 and 2016 and 2015

 
 c)Consolidated Balance Sheets at June 30, 2016March 31, 2017 and September 30, 20152016 
 d)Consolidated Statements of Cash Flows for the ninesix months ended June 30,March 31, 2017 and 2016 and 2015 
 e) 
Item 2. 
Item 3. 
Item 4. 
 
Item 1. 
Item 1A. 
Item 2. 
Item 3. 
Item 4. 
Item 5. 
Item 6. 
 
 
Certifications  




Part I. Financial Information 

Item 1. Condensed Consolidated Financial Statements (unaudited)

NUANCE COMMUNICATIONS, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
Three Months Ended June 30, Nine Months Ended June 30,Three Months Ended March 31, Six Months Ended March 31,
2016 2015 2016 20152017 2016 2017 2016
(Unaudited)
(In thousands, except per share amounts)
(Unaudited)
(In thousands, except per share amounts)
Revenues:              
Professional services and hosting$258,690
 $240,196
 $512,107
 $467,331
Product and licensing$153,015
 $162,806
 $490,687
 $506,945
159,258
 158,622
 311,010
 337,672
Professional services and hosting242,331
 234,253
 709,662
 684,927
Maintenance and support82,505
 80,880
 242,350
 235,145
81,625
 79,915
 164,114
 159,845
Total revenues477,851
 477,939
 1,442,699
 1,427,017
499,573
 478,733
 987,231
 964,848
Cost of revenues:              
Professional services and hosting164,170
 154,712
 329,062
 307,971
Product and licensing20,785
 21,276
 65,020
 68,498
18,790
 20,823
 37,168
 44,235
Professional services and hosting158,412
 153,646
 466,383
 461,220
Maintenance and support13,574
 13,702
 40,496
 41,091
13,240
 13,626
 26,838
 26,922
Amortization of intangible assets15,107
 15,776
 47,077
 46,538
17,218
 16,339
 32,760
 31,970
Total cost of revenues207,878
 204,400
 618,976
 617,347
213,418
 205,500
 425,828
 411,098
Gross profit269,973
 273,539
 823,723
 809,670
286,155
 273,233
 561,403
 553,750
Operating expenses:              
Research and development67,761
 78,188
 205,512
 233,337
66,232
 67,226
 132,554
 137,751
Sales and marketing96,012
 99,285
 289,439
 303,785
93,674
 92,837
 195,190
 193,427
General and administrative40,328
 42,130
 126,769
 141,366
41,518
 45,940
 81,308
 86,441
Amortization of intangible assets26,748
 26,371
 80,229
 78,526
27,912
 26,448
 55,771
 53,481
Acquisition-related costs, net4,721
 2,423
 8,426
 13,702
5,379
 1,225
 14,405
 3,705
Restructuring and other charges, net5,717
 10,808
 20,257
 12,703
19,911
 6,652
 26,614
 14,540
Total operating expenses241,287
 259,205
 730,632
 783,419
254,626
 240,328
 505,842
 489,345
Income from operations28,686
 14,334
 93,091
 26,251
31,529
 32,905
 55,561
 64,405
Other income (expense):              
Interest income1,012
 670
 3,511
 1,859
1,280
 1,616
 2,303
 2,499
Interest expense(33,184) (29,486) (95,392) (89,417)(37,853) (32,328) (75,874) (62,208)
Other expense, net(489) (18,375) (7,284) (19,270)
Loss before income taxes(3,975) (32,857) (6,074) (80,577)
Other (expense) income, net(19,623) 6
 (20,232) (6,795)
(Loss) income before income taxes(24,667) 2,199
 (38,242) (2,099)
Provision for income taxes7,846
 6,533
 24,858
 23,406
9,141
 9,245
 19,494
 17,012
Net loss$(11,821) $(39,390) $(30,932) $(103,983)$(33,808) $(7,046) $(57,736) $(19,111)
Net loss per share:              
Basic$(0.04) $(0.13) $(0.10) $(0.33)$(0.12) $(0.02) $(0.20) $(0.06)
Diluted$(0.04) $(0.13) $(0.10) $(0.33)$(0.12) $(0.02) $(0.20) $(0.06)
Weighted average common shares outstanding:              
Basic279,373
 312,680
 295,319
 319,415
291,021
 298,021
 289,976
 303,050
Diluted279,373
 312,680
 295,319
 319,415
291,021
 298,021
 289,976
 303,050
See accompanying notes.



NUANCE COMMUNICATIONS, INC.

CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS(LOSS) INCOME
Three Months Ended June 30, Nine Months Ended June 30,Three Months Ended March 31, Six Months Ended March 31,
2016 2015 2016 20152017 2016 2017 2016
(Unaudited)(Unaudited)
(In thousands)(In thousands)
Net loss$(11,821) $(39,390) $(30,932) $(103,983)$(33,808) $(7,046) $(57,736) $(19,111)
Other comprehensive (loss) income:       
Other comprehensive income (loss):       
Foreign currency translation adjustment(9,614) 17,007
 (951) (60,733)17,947
 17,567
 (12,619) 8,663
Pension adjustments81
 245
 231
 (489)118
 76
 236
 150
Unrealized gain (loss) on marketable securities73
 (22) 106
 7
27
 100
 (4) 33
Total other comprehensive (loss) income, net(9,460)
17,230
 (614) (61,215)
Comprehensive loss$(21,281) $(22,160) $(31,546) $(165,198)
Total other comprehensive income (loss), net18,092

17,743
 (12,387) 8,846
Comprehensive (loss) income$(15,716) $10,697
 $(70,123) $(10,265)




































See accompanying notes.



NUANCE COMMUNICATIONS, INC.
CONSOLIDATED BALANCE SHEETS 
June 30, 2016 September 30, 2015March 31, 2017 September 30, 2016
(Unaudited)(Unaudited)
(In thousands, except per
share amounts)
(In thousands, except per
share amounts)
ASSETS
Current assets:      
Cash and cash equivalents$559,055
 $479,449
$625,640
 $481,620
Marketable securities38,029
 57,237
160,836
 98,840
Accounts receivable, less allowances for doubtful accounts of $11,341 and $9,184363,476
 373,162
Accounts receivable, less allowances for doubtful accounts of $11,998 and $11,038385,895
 380,004
Prepaid expenses and other current assets84,193
 76,777
92,411
 78,126
Total current assets1,044,753
 986,625
1,264,782
 1,038,590
Marketable securities20,189
 32,099
44,697
 27,632
Land, building and equipment, net186,561
 186,007
167,985
 185,169
Goodwill3,382,405
 3,378,334
3,525,899
 3,508,879
Intangible assets, net686,661
 796,285
735,965
 762,220
Other assets156,824
 148,301
135,023
 138,980
Total assets$5,477,393
 $5,527,651
$5,874,351
 $5,661,470
      
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:  
Current portion of long-term debt$
 $4,834
$366,604
 $
Contingent and deferred acquisition payments23,236
 15,651
29,795
 9,468
Accounts payable81,896
 56,581
98,290
 94,599
Accrued expenses and other current liabilities210,040
 224,609
194,928
 237,659
Deferred revenue353,083
 324,709
390,039
 349,173
Total current liabilities668,255
 626,384
1,079,656
 690,899
Long-term portion of debt2,443,126
 2,118,821
2,217,869
 2,433,152
Deferred revenue, net of current portion376,062
 343,452
412,363
 386,960
Deferred tax liabilities114,184
 104,782
125,282
 115,435
Other liabilities81,512
 68,960
89,511
 103,694
Total liabilities3,683,139
 3,262,399
3,924,681
 3,730,140
      
Commitments and contingencies (Note 15)
 

 
      
Stockholders’ equity:      
Common stock, $0.001 par value per share; 560,000 shares authorized; 283,303 and 313,531 shares issued and 279,553 and 309,781 shares outstanding, respectively283
 314
Common stock, $0.001 par value per share; 560,000 shares authorized; 291,370 and 291,384 shares issued and 287,619 and 287,633 shares outstanding, respectively291
 291
Additional paid-in capital3,048,562
 3,149,060
2,581,454
 2,492,992
Treasury stock, at cost (3,751 shares)(16,788) (16,788)(16,788) (16,788)
Accumulated other comprehensive loss(117,559) (116,945)(128,521) (116,134)
Accumulated deficit(1,120,244) (750,389)(486,766) (429,031)
Total stockholders’ equity1,794,254
 2,265,252
1,949,670
 1,931,330
Total liabilities and stockholders’ equity$5,477,393
 $5,527,651
$5,874,351
 $5,661,470
See accompanying notes.

NUANCE COMMUNICATIONS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
 
Nine Months Ended June 30,Six Months Ended March 31,
2016 20152017 2016
(Unaudited)
(In thousands)
(Unaudited)
(In thousands)
Cash flows from operating activities:      
Net loss$(30,932) $(103,983)$(57,736) $(19,111)
Adjustments to reconcile net loss to net cash provided by operating activities:      
Depreciation and amortization173,093
 171,892
116,644
 115,826
Stock-based compensation122,957
 119,972
79,478
 80,511
Non-cash interest expense34,044
 22,078
26,771
 21,215
Deferred tax provision6,480
 7,529
5,643
 3,738
Loss on extinguishment of debt4,851
 17,714
18,565
 4,851
Other12
 5,641
13,286
 (135)
Changes in operating assets and liabilities, net of effects from acquisitions:      
Accounts receivable23,374
 50,990
(1,431) 22,110
Prepaid expenses and other assets(12,526) (14,709)(12,295) (16,765)
Accounts payable25,041
 (14,647)(1,000) 2,697
Accrued expenses and other liabilities18,549
 (43,167)(10,579) 7,334
Deferred revenue61,984
 116,660
72,988
 78,792
Net cash provided by operating activities426,927
 335,970
250,334
 301,063
Cash flows from investing activities:      
Capital expenditures(41,423) (48,159)(18,787) (32,235)
Payments for business and technology acquisitions, net of cash acquired(28,194) (82,034)
Payments for business and asset acquisitions, net of cash acquired(72,990) (27,399)
Purchases of marketable securities and other investments(36,251) (114,765)(153,851) (32,757)
Proceeds from sales and maturities of marketable securities and other investments66,254
 49,481
69,658
 32,681
Net cash used in investing activities(39,614) (195,477)(175,970) (59,710)
Cash flows from financing activities:      
Payments of debt(511,844) (259,843)(634,055) (511,844)
Proceeds from issuance of long-term debt, net of issuance costs959,860
 256,212
838,959
 663,757
Payments for repurchase of common stock(699,472) (238,203)(99,077) (574,338)
Payments for settlement of other share-based derivatives
 (340)
Net payments on other long-term liabilities(1,320) (2,383)(206) (1,084)
Proceeds from issuance of common stock from employee stock plans8,461
 12,335
8,598
 8,440
Cash used to net share settle employee equity awards(67,047) (53,273)(43,353) (56,973)
Net cash used in financing activities(311,362) (285,495)
Net cash provided by (used in) financing activities70,866
 (472,042)
Effects of exchange rate changes on cash and cash equivalents3,655
 (5,112)(1,210) 1,930
Net increase (decrease) in cash and cash equivalents79,606
 (150,114)144,020
 (228,759)
Cash and cash equivalents at beginning of period479,449
 547,230
481,620
 479,449
Cash and cash equivalents at end of period$559,055
 $397,116
$625,640
 $250,690
See accompanying notes.


NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

1.Organization and Presentation
The consolidated financial statements include the accounts of Nuance Communications, Inc. (“Nuance”, “we”, "our", or “the Company”) and our wholly-owned subsidiaries. We prepared these unaudited interim consolidated financial statements in accordance with accounting principles generally accepted in the United States of America (the “U.S.” or the "United States") and pursuant to the rules and regulations of the Securities and Exchange Commission (the “SEC”). The condensed consolidated financial statements reflect all adjustments that, in our opinion, are necessary to present fairly our financial position, results of operations and cash flows for the periods indicated. The preparation of financial statements in conformity with U.S. Generally Accepted Accounting Principles (“GAAP”) requires management to make estimates and assumptions that affect the reported amounts and classifications of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period.
Although we believe the disclosures in these financial statements are adequate to make the information presented not misleading, certain information in the footnote disclosures of the financial statements has been condensed or omitted where it substantially duplicates information provided in our latest audited consolidated financial statements, in accordance with the rules and regulations of the SEC. Accordingly, these financial statements should be read in conjunction with the audited financial statements and the notes thereto included in our Annual Report on Form 10-K for the fiscal year ended September 30, 2015, as amended, included in our Form 8-K filed on May 11, 2016. The results of operations for the three and ninesix months ended June 30,March 31, 2017 and 2016, respectively, are not necessarily indicative of the results for the entire fiscal year or any future period.
We have evaluated subsequent events from June 30, 2016March 31, 2017 through the date of the issuance of these consolidated financial statements and have determined that no material subsequent events have occurred that would affect the information presented in these consolidated financial statements.
2.Summary of Significant Accounting Policies
Recently Adopted Accounting Standards
Effective October 1, 2015, we early adopted, and retroactively implementedIn January 2017, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2015-17, "Balance Sheet Classification2017-01, “Clarifying the Definition of Deferred Taxes." Under this newa Business” (“ASU 2017-01”), which provides guidance we are required to present deferred taxassist entities with evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. ASU 2017-01 requires entities to use a screen test to determine when an integrated set of assets and deferred tax liabilities,activities is not a business or if the integrated set of assets and any related valuation allowances, as noncurrentactivities needs to be further evaluated against the framework. ASU 2017-01 is effective for fiscal years beginning after December 15, 2017, including interim periods within those years, with early adoption permitted. Effective January 2017, we early adopted the guidance and the adoption had no material impact on our consolidated balance sheet. The cumulative effect of the retrospective application of this new accounting standard as of September 30, 2015 on current and long-term deferred tax assets was a decrease of approximately $57.3 million and $0.4 million, respectively, with an offsetting adjustment to long-term deferred tax liabilities. Current deferred tax assets were included in prepaid expenses and other current assets and long-term deferred tax assets were included in other assets within our consolidated balance sheet.financial statements.
Effective October 1, 2015,2016, we implemented ASU No. 2014-08, "Reporting Discontinued Operations and Disclosures2015-02, “Amendments to the Consolidation Analysis” ("ASU 2015-02"). The amendments in ASU 2015-02 provide guidance on evaluating whether a company should consolidate certain legal entities. In accordance with the guidance, all legal entities are subject to reevaluation under the revised consolidation model. The implementation of Disposals of Components of an Entity." The implementationASU 2015-02 had no impact on our consolidated financial statements.
Recasting of Prior Period Financial Information
During the first quarter of fiscal yearEffective October 1, 2016, we reorganized the organizational managementimplemented ASU No. 2014-15, "Disclosure of Uncertainties about an Entity's Ability to Continue as a Going Concern" ("ASU 2014-15"), to provide guidance on management's responsibility in evaluating whether there is substantial doubt about a company's ability to continue as a going concern and oversightto provide related footnote disclosures. The implementation of our Dragon Consumer business, which was previously reported within our Mobile segment and has now been moved into our Healthcare segment. Accordingly, the segment results in prior periods have been recast to conform to the current period segment presentation. During the second quarter of fiscal year 2016, we reclassified certain government payroll incentive credits previously reported in the general and administrative expense to research and development expense and cost of revenue. These changesASU 2014-15 had no impact on our consolidated net income or cash flows in any period.financial statements.
We have madeEffective October 1, 2016, we implemented ASU No. 2014-12, "Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be Achieved after the Requisite Service Period" ("ASU 2014-12"). ASU 2014-12 requires that a performance target that affects vesting and could be achieved after the requisite service period be treated as a performance condition. The implementation of ASU 2014-12 had no other changes to the significant accounting policies disclosed inimpact on our auditedconsolidated financial statements and the notes thereto for the fiscal year ended September 30, 2015, as amended, included in our Form 8-K filed on May 11, 2016.statements.
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


Recently Issued Accounting Standards
From time to time, new accounting pronouncements are issued by the Financial Accounting Standards BoardFASB and are adopted by us as of the specified effective dates. Unless otherwise discussed, such pronouncements did not have or will not have a significant impact on our consolidated financial position, results of operations and cash flows or do not apply to our operations.
In August 2016, the FASB issued ASU 2016-15, "Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments" ("ASU 2016-15"), which provides guidance on the classification of certain specific cash flow issues including debt prepayment or extinguishment costs, settlement of certain debt instruments, contingent consideration payments made after a business combination, proceeds from the settlement of certain insurance claims and distributions received from equity method investees. The standard requires the use of a retrospective approach to all periods presented, but may be applied prospectively if retrospective application would be impracticable. ASU 2016-15 is effective for us in the first quarter of fiscal year 2019, and early application is permitted. We are currently evaluating the impact of our pending adoption of ASU 2016-15 on our statement of cash flows, but do not expect it to have a material impact.
In March 2016, the Financial Accounting Standards Board ("FASB")FASB issued ASU No. 2016-09, Compensation - Stock Compensation: Improvements"Improvements to Employee Share-Based Payment AccountingAccounting" ("ASU 2016-09"), which is intended to simplify several aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities,effects, statutory withholding requirements, forfeitures, and classification on the statement of cash flows. ASU 2016-09 is effective for us in the first quarter of fiscal year 2018, and early application is permitted. We are currently evaluating the impact of our pending adoption of ASU 2016-09 on our consolidated financial statements.statements but do not expect it to have a material impact.
In February 2016, the FASB issued ASU No. 2016-02, "Leases" ("ASU 2016-02"). ASU 2016-02 requires lessees to recognize on the balance sheet a right-of-use asset, representing its right to use the underlying asset for the lease term, and a lease liability for all leases with terms greater than 12 months. The guidance also requires qualitative and quantitative disclosures designed to assess the amount, timing, and uncertainty of cash flows arising from leases. The standard requires the use of a modified retrospective transition approach, which includes a number of optional practical expedients that entities may elect to apply. ASU 2016-02 is effective for us in the first quarter of fiscal year 2020, and early application is permitted. We are currently evaluating the impact of our pending adoption of ASU 2016-02 on our consolidated financial statements.statements and we currently expect that most of our operating lease commitments will be subject to the new standard and recognized as operating lease liabilities and right-of-use assets upon our adoption of ASU 2016-02, which will increase our total assets and total liabilities that we report relative to such amounts prior to adoption.
In January 2016, the FASB issued ASU No. 2016-01, "Recognition and Measurement of Financial Assets and Financial Liabilities" ("ASU 2016-01"). ASU 2016-01 amends the guidance on the classification and measurement of financial instruments. Although ASU 2016-01 retains many current requirements, it significantly revises accounting related to the classification and measurement of investments in equity securities and the presentation of certain fair value changes for financial liabilities measured at fair value. ASU 2016-01 also amends certain disclosure requirements associated with the fair value of financial instruments and is effective for us in the first quarter of fiscal year 2019. WeBased on the composition of our investment portfolio, we do not believe thatthe adoption of ASU 2016-01 will have a material impact on our consolidated financial statements.
In September 2015, the FASB issued ASU No. 2015-16, "Simplifying the Accounting for Measurement-Period Adjustments" ("ASU 2015-16"). The amendments in the ASU 2015-16 require an acquirer to recognize adjustments to provisional amounts that are identified during the measurement period in the reporting period in which the adjustment amounts are determined and sets forth new disclosure requirements related to the adjustments. ASU 2015-16 is effective for us in the first quarter of fiscal year 2017. We do not believe that ASU 2015-16 will have a material impact on our consolidated financial statements.
In April 2015, the FASB issued ASU No. 2015-03, "Simplifying the Presentation of Debt Issuance Costs" ("ASU 2015-03"). The amendments in the ASU 2015-03 require that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount of that debt liability, consistent with debt discounts. ASU 2015-03 is effective for us in the first quarter of fiscal year 2017, with early adoption permitted. ASU 2015-03 should be applied on a retrospective basis to each individual period presented. Upon implementation, the change in reporting debt issuance costs will require us to reclassify our deferred financing costs, which are $23.8 million and $15.7 million at June 30, 2016 and September 30, 2015, respectively, from an asset to a reduction of the reported debt balance. ASU 2015-03 will reduce our assets and liabilities but will have no impact on our shareholders' equity, results of operations or cash flows.
In February 2015, the FASB issued Accounting Standards Update No. 2015-02, “Amendments to the Consolidation Analysis” ("ASU 2015-02"). The amendments in ASU 2015-02 provide guidance on evaluating whether a company should consolidate certain legal entities. In accordance with the guidance, all legal entities are subject to reevaluation under the revised consolidation model. ASU 2015-02 is effective for us in the first quarter of fiscal year 2017 with early adoption permitted. We do not believe that ASU 2015-02 will have a material impact on our consolidated financial statements.
In August 2014, the FASB issued Accounting Standards Update No. 2014-15, "Disclosure of Uncertainties about an Entity's Ability to Continue as a Going Concern" ("ASU 2014-15"), to provide guidance on management's responsibility in evaluating whether there is substantial doubt about a company's ability to continue as a going concern and to provide related footnote disclosures. ASU 2014-15 is effective for us in the first quarter of fiscal year 2017, with early adoption permitted. We do not believe that ASU 2014-15 will have a material impact on our consolidated financial statements.
In June 2014, the FASB issued Accounting Standards Update No. 2014-12, "Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be Achieved after the Requisite Service Period" ("ASU 2014-12"). ASU 2014-12 requires that a performance target that affects vesting and could be achieved after the requisite service period be
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


treated as a performance condition. A reporting entity should apply existing guidance in ASC 718, "Compensation - Stock Compensation," as it relates to such awards. ASU 2014-12 is effective for us in our first quarter of fiscal year 2017 with early adoption permitted using either of two methods: (i) prospective to all awards granted or modified after the effective date; or (ii) retrospective to all awards with performance targets that are outstanding as of the beginning of the earliest annual period presented in the financial statements and to all new or modified awards thereafter, with the cumulative effect of applying ASU 2014-12 as an adjustment to the opening retained earnings balance as of the beginning of the earliest annual period presented in the financial statements. We do not believe that ASU 2014-12 will have a material impact on our consolidated financial statements.
In May 2014, the FASB issued Accounting Standards UpdateASU No. 2014-09, "Revenue from Contracts with Customers: Topic 606" ("ASU 2014-09"), to supersede nearly all existing revenue recognition guidance under U.S. GAAP. The core principle of ASU 2014-09 is to recognize revenues when promised goods or services are transferred to customers in an amount that reflects the consideration that is expected to be received for those goods or services. ASU 2014-09 defines a five step process to achieve this core principle and, in doing so, it is possible more judgment and estimates may be required within the revenue recognition process than required under existing U.S. GAAP including identifying performance obligations in the contract, estimating the amount of variable consideration to include in the transaction price and allocating the transaction price to each separate performance obligation. ASU 2014-09 is effective for us in our first quarterpermits two methods of fiscal year 2019 using either of two methods:adoption: (i) retrospective to each prior reporting period presented with the option to elect certain practical expedients as defined within ASU 2014-09;presented; or (ii) retrospective with the cumulative effect of initially applying ASU 2014-09the guidance recognized at the date of initial applicationapplication. In August 2015, the FASB issued ASU No. 2015-14, Revenue from Contracts with Customers: Deferral of the Effective Date, which deferred the effective date of the new revenue standard for periods beginning after December 15, 2016 to December 15, 2017, with early adoption permitted but not earlier than the original effective date.  Accordingly, the updated standard is effective for us in the first quarter of fiscal 2019 and providing certain additional disclosures as defined per ASU 2014-09. We are currently evaluatingwe do not plan to early adopt. In the first quarter of fiscal 2017, we commenced a project to assess the potential impact of our pending adoption of ASU 2014-09the new standard on our consolidated financial statements.statements and related disclosures. This project also includes the assessment and enhancement of our internal processes and systems to address the new standard. We have not yet selected a transition method.
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


3.Business Acquisitions
Pending As part of our business strategy, we have acquired, and may acquire in the future, certain businesses and technologies primarily to expand our products and service offerings.
Fiscal Year 2017 Acquisitions
In fiscal year 2017, we acquired several businesses in our Enterprise, Healthcare and Mobile segments that were not significant individually or in the aggregate. The total aggregate consideration for these acquisitions was $53.5 million, including the issuance of 0.8 million shares of our common stock valued at $13.4 million and a $3.3 million estimated fair value for future contingent payments. The results of operations of these acquisitions have been included in our financial results since their respective acquisition dates.
The fair value estimates for the assets acquired and liabilities assumed for acquisitions completed during fiscal year 2017 were based upon preliminary calculations and valuations, and our estimates and assumptions for each of these acquisitions are subject to change as we obtain additional information during the respective measurement periods (up to one year from the respective acquisition dates). The primary areas of preliminary estimates that were not yet finalized related to certain assets and liabilities acquired. There were no significant changes to the fair value estimates during the current year.
We have not furnished pro forma financial information related to our current year acquisitions because such information is not material, individually or in the aggregate, to our financial results. We have also not presented revenue or the results of operations for each of these business combinations, from the date of acquisition, as they were similarly neither material nor significant to our consolidated financial results.
Fiscal Year 2016 Acquisitions
Acquisition of TouchCommerce, Inc. 
In JulyAugust 2016, we entered into an agreement with TouchCommerce, Inc. (“TouchCommerce”) to acquireacquired all of the outstanding stock of TouchCommerce. TouchCommerce is a provider of omni-channel solutions to engage their customers on any device through online chat, guides, personalized content, and other automated tools, resulting in enhanced customer experience, increased revenue and reduced support costs. We expect this acquisition to expand our customer care solutions with a range of new digital engagement offerings, including live chat, customer analytics and personalization solutions within our Enterprise segment. We expect to be able to provide an end-to-end engagement platform that merges intelligent self-service with assisted service to increase customer satisfaction, strengthen customer loyalty and improve business results. The aggregate consideration for this transaction is expected to be $215.0 million. The aggregate consideration of $215.0was $218.1 million, is expected to include $110.0and included $113.0 million paid in cash and $85.0 million paid in a combination of cash and our common stock, determined by us.stock. The remaining $20.0$20.1 million willis expected to be paid in November 2017 at the conclusion of an indemnity period in either cash or our common stock, at our election. We expect the acquisition to close in the fourth quarter of fiscal year 2016. The acquisition is expected to bewas a stock purchase and the goodwill resulting from this acquisition is not expected to be deductible for tax purposes. We expect to report theThe results of operations for this acquisition within the results ofhave been included in our Enterprise segment from the acquisition date.
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


A summary of the preliminary allocation of the purchase consideration for our TouchCommerce acquisition is as follows (dollars in thousands):
 Touch-Commerce
Purchase consideration: 
Cash$113,008
Common stock(a)
85,000
Deferred acquisition payment20,140
Total purchase consideration$218,148
  
Allocation of the purchase consideration: 
Cash$137
Accounts receivable(b)
14,897
Goodwill117,924
Identifiable intangible assets(c)
110,800
Other assets1,521
Total assets acquired245,279
Current liabilities(4,198)
Deferred tax liability(19,515)
Deferred revenue(2,784)
Other long term liabilities(634)
Total liabilities assumed(27,131)
Net assets acquired$218,148
(a)
5,749,807 shares of our common stock valued at $14.78 per share were issued at closing.

(b)
Accounts receivable have been recorded at their estimated fair values and the fair value reserve was not material.

(c)
The following are the identifiable intangible assets acquired and their respective weighted average useful lives, as determined based on preliminary valuations (dollars in thousands):
 TouchCommerce
 Amount 
Weighted
Average
Life
(Years)
Core and completed technology$26,000
 6.0
Customer relationships81,600
 10.0
Trade names3,200
 5.0
Total$110,800
  
Other Fiscal YearsYear 2016 and 2015 Acquisitions
As part ofDuring fiscal year 2016, we acquired several other businesses in our business strategy, we have acquired, and may acquire in the future, certain businesses and technologies primarily to expand our products and service offerings. Acquisitions completed in fiscal years 2016 and 2015 haveHealthcare segment that were not been significant individually or in the aggregate. During fiscal year 2016, we completed a business acquisition in our Healthcare segment forThe total aggregate cash consideration of $27.3 million. During fiscal year 2015, we completed a business acquisition in our Mobile segment for total cash consideration of $47.6 million.these acquisitions was $50.4 million including an estimated fair value for future contingent payments. The results of operations of these acquisitions have been included in our financial results since their respective acquisition dates.
Pro forma results of operations have not been presented because the effects of these business combinations, individually and in aggregate, were not material to our consolidated financial results.
Acquisition-Related Costs, net
Acquisition-related costs include costs related to business and other acquisitions, including potential acquisitions. These costs consist of (i) transition and integration costs, including retention payments, transitional employee costs and earn-out payments treated as compensation expense, as well as the costs of integration-related activities, including services provided by third-parties; (ii) professional service fees and expenses, including financial advisory, legal, accounting, and other outside services incurred in connection with acquisition activities, and disputes and regulatory matters related to acquired entities; and (iii) adjustments to
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


connection with acquisition activities, and disputes and regulatory matters related to acquired entities; and (iii) adjustments to acquisition-related items that are required to be marked to fair value each reporting period, such as contingent consideration, and other items related to acquisitions for which the measurement period has ended, such as gains or losses on settlements of pre-acquisition contingencies.
The components of acquisition-related costs, net are as follows (dollars in thousands):
Three Months Ended June 30, Nine Months Ended June 30,Three Months Ended March 31, Six Months Ended March 31,
2016 2015 2016 20152017 2016 2017 2016
Transition and integration costs$1,332
 $2,923
 $3,367
 $9,160
$3,612
 $1,039
 $7,322
 $2,035
Professional service fees3,531
 1,431
 6,131
 7,117
2,974
 1,197
 7,991
 2,600
Acquisition-related adjustments(142) (1,931) (1,072) (2,575)(1,207) (1,011) (908) (930)
Total$4,721
 $2,423
 $8,426
 $13,702
$5,379
 $1,225
 $14,405
 $3,705
4.Goodwill and Intangible Assets
The changes in the carrying amount of goodwill and intangible assets for the ninesix months ended June 30, 2016March 31, 2017, are as follows (dollars in thousands): 
Goodwill 
Intangible
Assets
Goodwill 
Intangible
Assets
Balance at September 30, 2015$3,378,334
 $796,285
Balance at September 30, 2016$3,508,879
 $762,220
Acquisitions12,024
 12,264
26,720
 61,803
Purchase accounting adjustments402
 
Amortization
 (127,306)
 (88,531)
Effect of foreign currency translation(7,953) 5,418
(10,102) 473
Balance at June 30, 2016$3,382,405
 $686,661
Balance at March 31, 2017$3,525,899
 $735,965
During the first quarter of fiscal year 2016,2017, we reorganized the organizational management and oversightacquired a speech patent portfolio for total cash consideration of our Dragon Consumer business, represented by our Dragon Consumer ("DNS") reporting unit,$35.0 million which was previously reported within our Mobile segment and has now been moved into our Healthcare segment. Based on this reorganization, $67.6 million of goodwill related to our DNS reporting unit moved from our Mobile segment into our Healthcare segment during the first quarter of fiscal year 2016. As a result of this subsequent change, we performed an analysis and determined that we did not have an impairment of goodwill, nor did we have a triggering event requiring us to perform an impairment test on our DNS and Healthcare reporting units.paid in January 2017.
5.Financial Instruments and Hedging Activities
Derivatives Not Designated as Hedges
Forward Currency Contracts
We operate our business in countries throughout the world and transact business in various foreign currencies. Our foreign currency exposures typically arise from transactions denominated in currencies other than the functional currency of our operations. We have a program that primarily utilizes foreign currency forward contracts to offset the risks associated with the effect of certain foreign currency exposures. Our program is designed so that increases or decreases in our foreign currency exposures are offset by gains or losses on the foreign currency forward contracts in order to mitigate the risks and volatility associated with our foreign currency transactions. Generally, we enter into such contracts for less than 90 days and have no cash requirements until maturity. At June 30, 2016March 31, 2017 and September 30, 2015,2016, we had outstanding contracts with a total notional value of $196.9$69.3 million and $138.5$215.2 million, respectively.
We have not designated these forward contracts as hedging instruments pursuant to the authoritative guidance for derivatives and hedging, and accordingly, we record the fair value of these contracts at the end of each reporting period in our consolidated balance sheet, with the unrealized gains and losses recognized immediately in earnings as other expense, net in our consolidated statements of operations. The cash flows related to the settlement of these contracts are included in cash flows from investing activities within our consolidated statement of cash flows.
Security Price Guarantees
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


From time to time we enter into agreements that allow us to issue shares of our common stock as part or all of the consideration related to business acquisitions, partnering and technology acquisition activities. Some of these shares are issued subject to security price guarantees, which are accounted for as derivatives. We have determined that these instruments would not be considered equity instruments if they were freestanding. Certain of the security price guarantees require payment from either us to a third party, or from a third party to us, based upon the difference between the price of our common stock on the issue date and an average price of our common stock approximately six months following the issue date. We have also issued minimum price guarantees that may require payments from us to a third party based on the average share price of our common stock approximately six months following the issue date if our stock price falls below the minimum price guarantee. Changes in the fair value of these security price guarantees are reported in other expense, net in our consolidated statements of operations. We have no outstanding shares subject to security price guarantees at June 30, 2016.
       
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


The following table provides a quantitative summary of the fair value of our derivative instruments as of June 30, 2016March 31, 2017 and September 30, 20152016 (dollars in thousands): 
Derivatives Not Designated as Hedges: Balance Sheet Classification Fair Value Balance Sheet Classification Fair Value
June 30, 2016 September 30, 2015 March 31, 2017 September 30, 2016
Foreign currency contracts Prepaid expenses and other current assets $1,058
 $260
 Prepaid expenses and other current assets $448
 $335
Net fair value of non-hedge derivative instrumentsNet fair value of non-hedge derivative instruments $1,058
 $260
Net fair value of non-hedge derivative instruments $448
 $335
The following tables summarize the activity of derivative instruments for the ninesix months ended June 30, 2016March 31, 2017 and 20152016 (dollars in thousands):
 Three Months Ended June 30, Nine Months Ended June 30, Three Months Ended March 31, Six Months Ended March 31,
Derivatives Not Designated as Hedges Location of Gain (Loss) Recognized in Income 2016 2015 2016 2015 Location of Gain (Loss) Recognized in Income 2017 2016 2017 2016
Foreign currency contracts Other expense, net $(2,261) $3,078
 $(27) $(16,019) Other expense (income), net $3,555
 $5,607
 $(8,060) $2,234
Security price guarantees Other expense, net $
 $334
 $
 $(204)
Other Financial Instruments
Financial instruments including cash equivalents, accounts receivable and accounts payable are carried in the consolidated financial statements at amounts that approximate their fair value based on the short maturities of those instruments. Marketable securities and derivative instruments are carried at fair value.
6.Fair Value Measures
Fair value is defined as the price that would be received for an asset, or paid to transfer a liability, in an orderly transaction between market participants at the measurement date. Valuation techniques must maximize the use of observable inputs and minimize the use of unobservable inputs. When determining the fair value measurements for assets and liabilities required to be recorded at fair value, we consider the principal or most advantageous market in which we would transact and consider assumptions that market participants would use when pricing the asset or liability, such as inherent risk, transfer restrictions, and risk of nonperformance.
The following summarizes the three levels of inputs required to measure fair value, of which the first two are considered observable and the third is considered unobservable:
Level 1. Quoted prices for identical assets or liabilities in active markets which we can access.
Level 2. Observable inputs other than those described as Level 1.
Level 3. Unobservable inputs based on the best information available, including management’s estimates and assumptions.
Assets and liabilities measured at fair value on a recurring basis at March 31, 2017 and September 30, 2016 consisted of (dollars in thousands):
 March 31, 2017
Level 1 Level 2 Level 3 Total
Assets:       
Money market funds(a)
$505,784
 $
 $
 $505,784
US government agency securities(a)
1,004
 
 
 1,004
Time deposits(b)

 83,172
 
 83,172
Commercial paper, $45,985 at cost(b)

 46,018
 
 46,018
Corporate notes and bonds, $76,311 at cost(b)

 76,343
 
 76,343
Foreign currency exchange contracts(b)

 448
 
 448
Total assets at fair value$506,788
 $205,981
 $
 $712,769
Liabilities:       
Contingent acquisition payments(c)
$
 $
 $(6,377) $(6,377)
Total liabilities at fair value$
 $
 $(6,377) $(6,377)
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


Assets and liabilities measured at fair value on a recurring basis at June 30, 2016 and September 30, 2015 consisted of (dollars in thousands):
 June 30, 2016
Level 1 Level 2 Level 3 Total
Assets:       
Money market funds(a)
$451,217
 $
 $
 $451,217
US government agency securities(a)
1,001
 
 
 1,001
Time deposits(b)

 25,729
 
 25,729
Commercial paper, $1,497 at cost(b)

 1,498
 
 1,498
Corporate notes and bonds, $46,163 at cost(b)

 46,223
 
 46,223
Foreign currency exchange contracts(b)

 1,058
 
 1,058
Total assets at fair value$452,218
 $74,508
 $
 $526,726
Liabilities:       
Contingent acquisition payments(c)

 
 (24,151) (24,151)
Total liabilities at fair value$
 $
 $(24,151) $(24,151)
September 30, 2015September 30, 2016
Level 1 Level 2 Level 3 TotalLevel 1 Level 2 Level 3 Total
Assets:              
Money market funds(a)
$334,404
 $
 $
 $334,404
$331,419
 $
 $
 $331,419
US government agency securities(a)
1,000
 
 
 1,000
1,002
 
 
 1,002
Time deposits(b)

 71,453
 
 71,453

 33,794
 
 33,794
Commercial paper, $3,491 at cost(b)

 3,493
 
 3,493
Corporate notes and bonds, $44,581 at cost(b)

 44,533
 
 44,533
Commercial paper, $38,108 at cost(b)

 38,142
 
 38,142
Corporate notes and bonds, $54,484 at cost(b)

 54,536
 
 54,536
Foreign currency exchange contracts(b)

 260
 
 260

 335
 
 335
Total assets at fair value$335,404
 $119,739
 $
 $455,143
$332,421
 $126,807
 $
 $459,228
Liabilities:              
Contingent acquisition payments(c)
$
 $
 $(15,961) $(15,961)$
 $
 $(8,240) $(8,240)
Total liabilities at fair value$
 $
 $(15,961) $(15,961)$
 $
 $(8,240) $(8,240)
 
(a) 
Money market funds and U.S. government agency securities, included in cash and cash equivalents in the accompanying balance sheets, are valued at quoted market prices in active markets.
(b) 
The fair values of our time deposits, commercial paper, corporate notes and bonds, and foreign currency exchange contracts are based on the most recent observable inputs for similar instruments in active markets or quoted prices for identical or similar instruments in markets that are not active or are directly or indirectly observable. Time deposits are generally for terms of one year or less. The commercial paper and corporate notes and bonds mature within three years and have a weighted average maturity of 1.050.78 years as of June 30, 2016.March 31, 2017.
(c) 
The fair valuevalues of our contingent consideration arrangements are determined based on our evaluation as to the probability and amount of any earn-out that will be achieved based on expected future performance by the acquired entity.
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


The following table provides a summary of changes in fair value of our Level 3 financial instruments for the three and ninesix months ended June 30,March 31, 2017 and 2016 and 2015 (dollars in thousands):
Three Months Ended June 30, Nine Months Ended June 30,Three Months Ended March 31, Six Months Ended March 31,
2016 2015 2016 20152017 2016 2017 2016
Balance at beginning of period$20,825
 $3,931
 $15,961
 $6,864
$8,961
 $16,901
 $8,240
 $15,961
Earn-out liabilities established at time of acquisition1,455
 15,997
 3,955
 16,082
1,600
 2,500
 3,253
 2,500
Payments and foreign currency translation1,538
 163
 2,910
 (2,775)(2,759) 910
 (4,257) 1,372
Adjustments to fair value included in acquisition-related costs, net333
 96
 1,325
 16
(1,425) 514
 (859) 992
Balance at end of period$24,151
 $20,187
 $24,151
 $20,187
$6,377
 $20,825
 $6,377
 $20,825
Our financial liabilities valued based upon Level 3 inputs are composed of contingent consideration arrangements relating to our acquisitions. We are contractually obligated to pay contingent consideration to the selling shareholders upon the achievement of specified objectives, including the achievement of future bookings and sales targets related to the products of the acquired entities and therefore are recorded aswe record contingent consideration liabilities at the time of the acquisitions. We update our assumptions each reporting period based on new developments and record such amounts at fair value based on the revised assumptions until the consideration is paid upon the achievement of the specified objectives or eliminated upon failure to achieve the specified objectives.
Contingent acquisition payment liabilities are scheduled to be paid in periods throughthrough fiscal year 2019. As of June 30, 2016,March 31, 2017, we could be required to pay up to $34.1$22.3 million for contingent consideration arrangements if the specified objectives are achieved. We have determined the fair value of the liabilities for the contingent consideration based on a probability-weighted discounted cash flow analysis. This fair value measurement is based on significant inputs not observable in the market and thus represents a Level 3 measurement within the fair value hierarchy. The fair value of the contingent consideration liability associated with future payments was based on several factors, the most significant of which are the estimated cash flows projected from future product sales and the risk adjusted discount rate for the fair value measurement.
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


7.Accrued Expenses and Other Current Liabilities
Accrued expenses and other current liabilities consisted of the following (dollars in thousands): 
June 30, 2016 September 30, 2015March 31, 2017 September 30, 2016
Compensation$118,825
 $142,150
$111,410
 $154,028
Accrued interest payable23,629
 20,409
Cost of revenue related liabilities24,748
 25,584
17,639
 19,351
Accrued interest payable24,612
 11,793
Consulting and professional fees17,429
 11,939
16,083
 18,001
Facilities related liabilities7,756
 6,312
8,600
 7,382
Sales and marketing incentives6,858
 6,845
4,509
 6,508
Sales and other taxes payable3,001
 6,026
2,083
 2,708
Other6,811
 13,960
10,975
 9,272
Total$210,040
 $224,609
$194,928
 $237,659

NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


8.Deferred Revenue
Deferred maintenance revenue consists of prepaid fees received for post-contract customer support for our products, including telephone support and the right to receive unspecified upgrades/updates on a when-and-if-available basis. Unearned revenue includes upfront fees for setup and implementation activities as well asup-front set-up of the service environment; fees related to hosted offerings;charged for on-demand service; certain software arrangements for which we do not have fair value of post-contract customer support, resulting in ratable revenue recognition for the entire arrangement on a straight-line basis; and fees in excess of estimated earnings on percentage-of-completion service contracts.
Deferred revenue consisted of the following (dollars in thousands): 
June 30, 2016 September 30, 2015March 31, 2017 September 30, 2016
Current liabilities:      
Deferred maintenance revenue$163,881
 $155,967
$166,650
 $165,902
Unearned revenue189,202
 168,742
223,389
 183,271
Total current deferred revenue$353,083
 $324,709
$390,039
 $349,173
Long-term liabilities:      
Deferred maintenance revenue$59,601
 $62,201
$58,110
 $59,955
Unearned revenue316,461
 281,251
354,253
 327,005
Total long-term deferred revenue$376,062
 $343,452
$412,363
 $386,960
9.Restructuring and Other Charges, net
Restructuring and other charges, net include restructuring expenses together with other charges that are unusual in nature, and are the result of unplanned events, and arise outside of the ordinary course of continuing operations. Restructuring expenses consist of employee severance costs and may also include charges for excess facility space and other contract termination costs. Other charges may include gains or losses on non-controlling strategic equity interests, litigation contingency reserves, costs related to a transition agreement for our Chief Executive Officer, asset impairment charge and gains or losses on the sale or disposition of certain non-strategic assets or product lines.
The following table sets forth accrual activity relating to restructuring reserves for the six months ended March 31, 2017 (dollars in thousands):
 Personnel Facilities Total
Balance at September 30, 2016$2,661
 $11,132
 $13,793
Restructuring charges, net8,224
 4,154
 12,378
Non-cash adjustment
 (79) (79)
Cash payments(8,264) (3,968) (12,232)
Balance at March 31, 2017$2,621
 $11,239
 $13,860
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


The following table sets forth accrual activity relating toWhile restructuring reserves for the nine months ended June 30, 2016 (dollars in thousands):
 Personnel Facilities Total
Balance at September 30, 2015$635
 $6,222
 $6,857
Restructuring charges, net9,410
 10,740
 20,150
Non-cash adjustment(57) 168
 111
Cash payments(8,550) (4,579) (13,129)
Balance at June 30, 2016$1,438
 $12,551
 $13,989
Restructuring and other charges, net by componentare excluded from our calculation of segment profit, the table below presents the restructuring and other charges, net associated with each segment are as follows (dollars in thousands):
                                      
Three Months Ended June 30,Three Months Ended March 31,
2016 20152017 2016
Personnel Facilities Total Restructuring Other Charges Total Personnel Facilities Total Restructuring Other Charges TotalPersonnel Facilities Total Restructuring Other Charges Total Personnel Facilities Total Restructuring Other Charges Total
Healthcare$49
 $1,344
 $1,393
 $
 $1,393
 $659
 $634
 $1,293
 $
 $1,293
$577
 $593
 $1,170
 $
 $1,170
 $613
 $8
 $621
 $
 $621
Mobile62
 1,222
 1,284
 
 1,284
 3,253
 30
 3,283
 3,322
 6,605
3,053
 51
 3,104
 10,773
 13,877
 2,729
 (652) 2,077
 46
 2,123
Enterprise(8) 494
 486
 
 486
 674
 
 674
 
 674
388
 257
 645
 
 645
 (41) 2,014
 1,973
 
 1,973
Imaging7
 294
 301
 
 301
 568
 
 568
 
 568
225
 36
 261
 
 261
 (1) 184
 183
 
 183
Corporate(249) 2,502
 2,253
 
 2,253
 1,668
 
 1,668
 
 1,668
332
 1,318
 1,650
 2,308
 3,958
 1,691
 
 1,691
 61
 1,752
Total$(139) $5,856
 $5,717
 $
 $5,717
 $6,822
 $664
 $7,486
 $3,322
 $10,808
$4,575
 $2,255
 $6,830
 $13,081
 $19,911
 $4,991
 $1,554
 $6,545
 $107
 $6,652
                                      
Nine Months Ended June 30,Six Months Ended March 31,
2016 20152017 2016
Personnel Facilities Total Restructuring Other Charges Total Personnel Facilities Total Restructuring Other Charges TotalPersonnel Facilities Total Restructuring Other Charges Total Personnel Facilities Total Restructuring Other Charges Total
Healthcare$1,363
 $1,352
 $2,715
 $
 $2,715
 $450
 $634
 $1,084
 $
 $1,084
$2,561
 $870
 $3,431
 $
 $3,431
 $1,314
 $8
 $1,322
 $
 $1,322
Mobile4,973
 1,172
 6,145
 46
 6,191
 3,140
 (142) 2,998
 3,322
 6,320
3,265
 51
 3,316
 10,773
 14,089
 4,911
 (50) 4,861
 46
 4,907
Enterprise1,035
 2,528
 3,563
 
 3,563
 963
 95
 1,058
 
 1,058
812
 864
 1,676
 
 1,676
 1,043
 2,034
 3,077
 
 3,077
Imaging219
 478
 697
 
 697
 2,047
 333
 2,380
 
 2,380
586
 387
 973
 
 973
 212
 184
 396
 
 396
Corporate1,820
 5,210
 7,030
 61
 7,091
 1,861
 
 1,861
 
 1,861
1,000
 1,982
 2,982
 3,463
 6,445
 2,069
 2,708
 4,777
 61
 4,838
Total$9,410
 $10,740
 $20,150
 $107
 $20,257
 $8,461
 $920
 $9,381
 $3,322
 $12,703
$8,224
 $4,154
 $12,378
 $14,236
 $26,614
 $9,549
 $4,884
 $14,433
 $107
 $14,540
                                      

Fiscal Year 20162017
During the three and ninesix months ended June 30, 2016,March 31, 2017, we recorded restructuring charges of $5.7$6.8 million and $20.2$12.4 million, respectively. The restructuring charges for the ninesix months ended June 30, 2016March 31, 2017 included $9.4$8.2 million for severance costs related to approximately 220 terminated employees and $4.2 million charge for the reductionclosure of approximately 200 employees ascertain excess facility space including adjustment to sublease assumptions associated with prior abandoned facilities. These actions are part of our initiatives to reduce costs and optimize processes. The restructuring charges also included a $10.7 million charge for the closure of certain excess facility space.
We expect that the remaining outstanding severance payments of $1.4$2.6 million will be substantially paid by the end of fiscal year 2016.2017. We expect that the remaining payments of $12.6$11.2 million for the closure of excess facility space will be paid through fiscal year 2025, in accordance with the terms of the applicable leases.
In addition to the restructuring charges, during the three and six months ended March 31, 2017,we recorded $2.3 million and $3.5 million, respectively, for costs related to a transition agreement for our Chief Executive Officer as communicated on our Form 8-K filed on November 17, 2016. The cash payments associated with the transition agreement are expected to be made during fiscal years 2018 and 2019. Also included in other charges is a non-cash impairment charge of $10.8 million resulting from our decision to cease use of a capitalized internally developed software during the three months ended March 31, 2017.
Fiscal Year 20152016
During the three and ninesix months ended June 30, 2015,March 31, 2016, we recorded restructuring charges of $7.5$6.5 million and $9.4$14.4 million, respectively. The restructuring charges for the ninesix months ended June 30, 2015March 31, 2016 included $8.5$9.5 million for severance costs related to the reduction of approximately 200 terminated employees as part of our initiatives to reduce costs and optimize processes as well asprocesses. The restructuring charges also included a $4.9 million charge for the reductionclosure of certain excess facility space.
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


of approximately 60 employees that eliminated duplicative positions resulting from acquisitions in fiscal year 2014. The restructuring charges also included a $0.9 million charge for the closure of certain excess facility space, including facilities acquired from acquisitions.
In addition, during the nine months ended June 30, 2015, we have recorded certain other charges that totaled $3.3 million for the impairment of certain long-lived assets as a result of our strategic realignment of our product portfolio.
10.Debt and Credit Facilities
Short-term Related Party Note Payable
InAt March 2016, our Board of Directors approved a repurchase agreement with Icahn Partners LP, Icahn Partners Master Fund LP and High River Limited Partnership (collectively, the “Icahn Group”) to repurchase 26.3 million shares of our common stock from the Icahn Group at a price of $19.00 per share, for a total purchase price of $500.0 million (the “Repurchase”). At the closing of the Repurchase, we paid $375.0 million in cash and issued a promissory note in the amount of $125.0 million. The promissory note bears interest at a rate per annum equal to approximately 2.64% and has a maturity date of June 13, 2016. On April 15, 2016, we fully repaid the promissory note.
Long-term Debt
At June 30, 201631, 2017 and September 30, 2015,2016, we had the following long-term borrowing obligations (dollars in thousands): 
 June 30, 2016 September 30, 2015
5.375% Senior Notes due 2020, net of unamortized premium of $3.2 million and $3.8 million, respectively. Effective interest rate 5.28%.$1,053,608
 $1,053,818
6.000% Senior Notes due 2024. Effective interest rate 6.00%.300,000
 
1.00% Convertible Debentures due 2035, net of unamortized discount of $169.0 million. Effective interest rate 5.62%.507,489
 
2.75% Convertible Debentures due 2031, net of unamortized discount of $23.4 million and $39.1 million, respectively. Effective interest rate 7.43%.372,096
 394,698
1.50% Convertible Debentures due 2035, net of unamortized discount of $54.0 million and $60.5 million, respectively. Effective interest rate 5.39%.209,933
 203,373
Credit Facility, net of unamortized original issue discount of $0.8 million.
 471,766
Total long-term debt$2,443,126
 $2,123,655
Less: current portion
 4,834
Non-current portion of long-term debt$2,443,126
 $2,118,821
 March 31, 2017 September 30, 2016
5.625% Senior Notes due 2026, net of deferred issuance costs of $6.4 million. Effective interest rate 5.625%.$493,634
 $
5.375% Senior Notes due 2020, net of unamortized premium of $1.1 million and $3.0 million, respectively, and deferred issuance costs of $2.7 million and $7.3 million, respectively. Effective interest rate 5.375%.448,391
 1,046,851
6.000% Senior Notes due 2024, net of deferred issuance costs of $2.2 million and $2.4 million, respectively. Effective interest rate 6.000%.297,756
 297,601
1.00% Convertible Debentures due 2035, net of unamortized discount of $152.4 million and $163.5 million, respectively, and deferred issuance costs of $7.6 million and $8.2 million, respectively. Effective interest rate 5.622%.516,542
 504,712
2.75% Convertible Debentures due 2031, net of unamortized discount of $10.5 million and $19.2 million, respectively, and deferred issuance costs of $0.6 million and $1.1 million, respectively. Effective interest rate 7.432%.366,604
 375,208
1.25% Convertible Debentures due 2025, net of unamortized discount of $97.6 million, and deferred issuance costs of $4.6 million. Effective interest rate 5.578%.247,860
 
1.50% Convertible Debentures due 2035, net of unamortized discount of $47.2 million and $51.7 million, respectively, and deferred issuance costs of $1.7 million and $1.9 million, respectively. Effective interest rate 5.394%.215,026
 210,286
Deferred issuance costs related to our Revolving Credit Facility(1,340) (1,506)
Total long-term debt$2,584,473
 $2,433,152
Less: current portion366,604
 
Non-current portion of long-term debt$2,217,869
 $2,433,152
The following table summarizes the maturities of our borrowing obligations as of March 31, 2017 (dollars in thousands):
Fiscal Year 
Convertible Debentures(1)
 Senior Notes Total
2017 $
 $
 $
2018 377,740
 
 377,740
2019 
 
 
2020 
 450,000
 450,000
2021 
 
 
Thereafter 1,290,383
 800,000
 2,090,383
Total before unamortized discount 1,668,123
 1,250,000
 2,918,123
Less: unamortized discount and issuance costs (322,091) (11,559) (333,650)
Total long-term debt $1,346,032
 $1,238,441
 $2,584,473
(1)
Holders of the 1.0% 2035 Debentures have the right to require us to redeem the debentures on December 15, 2022, 2027 and 2032. Holders of the 2031 Debentures have the right to require us to redeem the debentures on November 1, 2017, 2021, and 2026. Holders of the 1.5% 2035 Debentures have the right to require us to redeem the debentures on November 1, 2021, 2026, and 2031.
The estimated fair value of our long-term debt approximated $2,618.1$2,941.7 million (face value $2,686.3$2,918.1 million) and $2,249.1$2,630.3 million (face value $2,220.2$2,687.1 million) at June 30, 2016March 31, 2017 and September 30, 2015,2016, respectively. These fair value amounts represent the value at which our lenders could trade our debt within the financial markets and do not represent the settlement value of these long-term debt liabilities to us at each reporting date. The fair value of the long-term debt will continue to vary each period based on fluctuations in market interest rates, as well as changes to our credit ratings. The Senior Notes and the Convertible Debentures are traded, and the fair values of each borrowing was estimated using the averages of the bid and ask trading quotes at each respective reporting date. We had no outstanding balance on the Revolving Credit Facility at JuneMarch 31, 2017 or September 30, 2016.
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


5.625% Senior Notes due 2026
In December 2016, we issued $500.0 million aggregate principal amount of 5.625% Senior Notes due on December 15, 2026 (the "2026 Senior Notes") in a private placement. The proceeds from the 2026 Senior Notes were approximately $495.0 million, net of issuance costs, and no outstanding balance onwe used the revolving credit agreementproceeds to repurchase a portion of our Credit Facility2020 Senior Notes. The 2026 Senior Notes bear interest at September 30, 2015.5.625% per year, payable in cash semi-annually in arrears, beginning on June 15, 2017.
The 2026 Senior Notes are unsecured senior obligations and are guaranteed on an unsecured senior basis by certain of our domestic subsidiaries ("Subsidiary Guarantors"). The 2026 Senior Notes and the guarantees rank equally in right of payment with all of our and the Subsidiary Guarantors’ existing and future unsecured senior debt and rank senior in right of payment to all of our and the Subsidiary Guarantors’ future unsecured subordinated debt. The 2026 Senior Notes and guarantees effectively rank junior to all our secured debt and that of the Subsidiary Guarantors to the extent of the value of the collateral securing such debt and to all liabilities, including trade payables, of our subsidiaries that have not guaranteed the 2026 Senior Notes.
At any time before December 15, 2021, we may redeem all or a portion of the 2026 Senior Notes at a redemption price equal to 100% of the aggregate principal amount of the 2026 Senior Notes to be redeemed, plus a “make-whole” premium and accrued and unpaid interest to, but excluding, the redemption date. At any time on or after December 15, 2021, we may redeem all or a portion of the 2026 Senior Notes at certain redemption prices expressed as percentages of the principal amount, plus accrued and unpaid interest to, but excluding, the redemption date. At any time and from time to time before December 15, 2021, we may redeem up to 35% of the aggregate outstanding principal amount of the 2026 Senior Notes with the net cash proceeds received by us from certain equity offerings at a price equal to 105.625% of the aggregate principal amount, plus accrued and unpaid interest to, but excluding, the redemption date, provided that the redemption occurs no later than 120 days after the closing of the related equity offering, and at least 50% of the original aggregate principal amount of the 2026 Senior Notes remains outstanding immediately thereafter.
Upon the occurrence of certain asset sales or a change in control, we must offer to repurchase the 2026 Senior Notes at a price equal to 100% in the case of an asset sale, or 101% in the case of a change of control, of the principal amount plus accrued and unpaid interest to, but excluding, the repurchase date.
5.375% Senior Notes due 2020
OnIn August 14, 2012, we issued $700.0 million aggregate principal amount of 5.375% Senior Notes due on August 15, 2020 in a private placement. OnIn October 22, 2012, we issued an additional $350.0 million aggregate principal amount of our 5.375% Senior Notes.Notes (collectively the “2020 Senior Notes”). The 2020 Senior Notes bear interest at 5.375% per year, payable in cash semi-annually in arrears. The 2020 Senior Notes are our unsecured senior obligations and are guaranteed (the “Guarantees”) on an unsecured senior basis by substantially allcertain of our direct and indirect wholly owned domestic subsidiaries, (the “Subsidiary Guarantors”("the Subsidiary Guarantors"). The 2020 Senior Notes and Guaranteesguarantees rank equally in right of payment with all of our and the Subsidiary Guarantors' existing and future unsecured senior debt and rank senior in right of payment to all of our and the Subsidiary Guarantors' future unsecured subordinated debt. The 2020 Senior Notes and Guaranteesguarantees effectively rank junior to all secured debt of our and the Subsidiary Guarantors to the extent of the value of the collateral securing such debt and to all liabilities, including trade payables, of our subsidiaries that have not guaranteed the 2020 Senior Notes. As
In January 2017, we repurchased $600.0 million in aggregate principal amount of June 30, 2016our 2020 Senior Notes using cash and September 30, 2015,cash equivalents and the net proceeds from our 2026 Senior Notes issued in December 2016. In January 2017, we recorded an extinguishment loss of $18.4 million. In accordance with the authoritative guidance for debt instruments, a loss on extinguishment is equal to the difference between the reacquisition price and the net carrying amount of the extinguished debt, including any unamortized deferred debt discount or issuance costs were $7.8costs. Following this activity, $450.0 million and $9.2 million, respectively.
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


in aggregate principal amount of our 2020 Senior Notes remains outstanding.
6.0% Senior Notes due 2024
In June 2016, we issued $300.0 million aggregate principal amount of 6.0% Senior Notes due on July 1, 2024 (the "2024 Senior Notes") in a private placement. The proceeds from the 2024 Senior Notes were approximately $297.5 million, net of issuance costs. The 2024 Senior Notes bear interest at 6.0% per year, payable in cash semi-annually in arrears. The unamortized deferred debt issuance costs at June 30, 2016 were $2.5 million.
The 2024 Senior Notes are unsecured senior obligations and are guaranteed on an unsecured senior basis by our Subsidiary Guarantors. The 2024 Senior Notes and the guarantees rank equally in right of payment with all of our and the Subsidiary Guarantors’ existing and future unsecured senior debt, including our obligations and those of each such Subsidiary Guarantor under our senior credit facility, and rank senior in right of payment to all of our and the Subsidiary Guarantors’ future unsecured subordinated debt. The 2024 Senior Notes and guarantees effectively rank junior to all our secured debt and that of the Subsidiary Guarantors to the extent of the value of the collateral securing such debt and to all liabilities, including trade payables, of our subsidiaries that have not guaranteed the 2024 Senior Notes.
At any time before July 1, 2019, we may redeem all or a portion of the 2024 Senior Notes at a redemption price equal to 100% of the aggregate principal amount of the 2024 Senior Notes to be redeemed, plus a “make-whole” premium and accrued and unpaid interest to, but excluding, the redemption date. At any time on or after July 1, 2019, we may redeem all or a portion of the 2024 Senior Notes at certain redemption prices expressed as percentages of the principal amount, plus accrued and unpaid interest to, but excluding, the redemption date. At any time and from time to time before July 1, 2019, we may redeem up to 35% of the aggregate outstanding principal amount of the 2024 Senior Notes with the net cash proceeds received by us from certain equity offerings at a price equal to 106% of the aggregate principal amount, plus accrued and unpaid interest to, but excluding, the redemption date, provided that the redemption occurs no later than 120 days after the closing of the related equity offering, and at least 50% of the original aggregate principal amount of the 2024 Senior Notes remains outstanding immediately thereafter.
NUANCE COMMUNICATIONS, INC.
Upon the occurrence of certain asset sales or a change in control, we must offer to repurchase the 2024 Senior Notes at a price equal to 100% in the case of an asset sale, or 101% in the case of a change of control, of the principal amount plus accrued and unpaid interest to, but excluding, the repurchase date.NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


1.0% Convertible Debentures due 2035
In December 2015, we issued $676.5 million in aggregate principal amount of 1.0% Senior Convertible Debentures due in 2035 (the “1.0% 2035 Debentures”). Total proceeds were $663.8 million, net of debt issuance costs, and we in a private placement. We used a portion of the proceeds to repurchase $38.3 million in aggregate principal on our 2.75% Senior Convertible Debentures due in 2031 (the “2031 Debentures”) and to repay the aggregate principal balance of $472.5 million on ourthe term loan underloan. Upon the amendedrepurchase and restated credit agreement.repayment of debts in December 2015, we recorded an extinguishment loss of $4.9 million in other expense, net, in the accompanying consolidated statements of operations. The 1.0% 2035 Debentures bear interest at 1.0% per year, payable in cash semi-annually in arrears, beginning on June 15, 2016. In addition to ordinary interest and default additional interest, beginning with the semi-annual interest period commencing on December 15, 2022, contingent interest will accrue during any regular semi-annual interest period where the average trading price of our 1.0% 2035 Debentures for the ten trading day period immediately preceding the first day of such semi-annual period is greater than or equal to $1,200 per $1,000 principal amount of our 1.0% 2035 Debentures, in which case, contingent interest will accrue at a rate of 0.50% per annum of such average trading price.arrears. The 1.0% 2035 Debentures mature on December 15, 2035, subject to the right of the holders to require us to redeem the 1.0% 2035 Debentures on December 15, 2022, 2027, or 2032. The 1.0% 2035 Debentures are general senior unsecured obligations and rank equally in right of payment with all of our existing and future unsecured, unsubordinated indebtedness and senior in right of payment to any indebtedness that is contractually subordinated to the 1.0% 2035 Debentures. The 1.0% 2035 Debentures will be effectively subordinated to indebtedness and other liabilities of our subsidiaries.
We account separately for the liability and equity components of the 1.0% 2035 Debentures in accordance with authoritative guidance for convertible debt instruments that may be settled in cash upon conversion. The guidance requires the carrying amount of the liability component to be estimated by measuring the fair value of a similar liability that does not have an associatedinitial conversion feature and record the remainder in stockholders’ equity.price is approximately $27.22 per share. At issuance, we allocated $495.4 million to long-term debt, and $181.1 million has been recorded as additional paid-in capital, which is being amortized to interest expense using the effective interest rate method through December 2022. As of June 30, 2016, the unamortized deferred debt issuance costs were $8.6 million.
If converted, the principal amount of the 1.0% 2035 Debentures is payable in cash and any amounts payable in excess of the principal amount, will (based on an initial conversion rate, which represents an initial conversion price of approximately $27.22 per share, subject to adjustment) be paid in cash or shares of our common stock, at our election, only in the following circumstances and to the following extent: (i) prior to June 15, 2035, on any date during any fiscal quarter beginning after March 31, 2016 (and only during such fiscal quarter) if the closing sale price of our common stock was more than 130% of the then current conversion
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


price for at least 20 trading days in the period of the 30 consecutive trading days ending on the last trading day of the previous fiscal quarter; (ii) during the five consecutive business-day period following any five consecutive trading-day period in which the trading price for $1,000 principal amount of the 1.0% 2035 Debentures for each day during such five trading-day period was less than 98% of the closing sale price of our common stock multiplied by the then current conversion rate; (iii) upon the occurrence of specified corporate transactions, as described in the indenture for the 1.0% 2035 Debentures; or (iv) at the option of the holder at any time on or after June 15, 2035. Additionally, we may redeem the 1.0% 2035 Debentures, in whole or in part, on or after December 20, 2022 for cash at a price equal to 100% of the principal amount of the 1.0% 2035 Debentures to be purchased plus any accrued2017 and unpaid interest, including any additional interest to, but excluding, the repurchase date. Each holder shall have the right, at such holder’s option, to require us to repurchase all or any portion of the 1.0% 2035 Debentures held by such holder on December 15, 2022, December 15, 2027, or December 15, 2032 at par plus accrued and unpaid interest. If we undergo a fundamental change or non-stock change of control (as described in the indenture for the 1.0% 2035 Debentures) prior to maturity, holders will have the option to require us to repurchase all or any portion of their debentures for cash at a price equal to 100% of the principal amount of the 1.0% 2035 Debentures to be purchased plus any accrued and unpaid interest, including any additional interest to, but excluding, the repurchase date. As of JuneSeptember 30, 2016, none of the conversion criteria were met for the 1.0% 2035 Debentures. If the conversion criteria were met, we could be required to repay all or some of the aggregate principal amount in cash prior to the maturity date.
2.75% Convertible Debentures due 2031
In December 2015,October 2011, we entered into separate privately negotiated agreements with certain holders of our 2031 Debentures to repurchase $38.3 million in aggregate principal with proceeds received from the issuance of our 1.0% 2035 Debentures. In accordance with the authoritative guidance for convertible debt instruments, a loss on extinguishment is equal to the difference between the reacquisition price and the net carrying amount of the extinguished debt for our 2031 Debentures, including any unamortized debt discount or issuance costs. Upon repurchase we recorded an extinguishment loss of $2.4 million in other expense, net, in the accompanying consolidated statements of operations. Following the repayment, $395.5issued $690.0 million in aggregate principal amount of our2.75% Senior Convertible Debentures due in 2031 Debentures remain outstanding.(the “2031 Debentures”) in a private placement. The 2031 Debentures bear interest at 2.75% per year, payable in cash semi-annually in arrears. The 2031 Debentures mature on November 1, 2031, subject to the right of the holders to require us to redeem the 2031 Debentures on November 1, 2017, 2021, and 2026. The 2031 Debentures are general senior unsecured obligations and rank equally in right of payment with all of our existing and future unsecured, unsubordinated indebtedness and senior in right of payment to any indebtedness that is contractually subordinated to the 2031 Debentures. The 2031 Debentures will be effectively subordinated to indebtedness and other liabilities of our subsidiaries. The initial conversion price is approximately $32.30 per share. The aggregateAt issuance, we allocated $533.6 million to long-term debt, discount of $89.7and $156.4 million has been recorded as additional paid-in capital, which is being amortized to interest expense using the effective interest rate method through November 2017.
In June 2015, we entered into separate privately negotiated agreements with certain holders of our 2031 Debentures to exchange, in a private placement, $256.2 million in aggregate principal amount of our 2031 Debentures for approximately $263.9 million in aggregate principal amount of our 1.5% 2035 Debentures. In December 2015, we entered into separate privately negotiated agreements with certain holders of our 2031 Debentures to repurchase $38.3 million in aggregate principal with proceeds received from the issuance of our 1.0% 2035 Debentures. In March 2017, we entered into separate privately negotiated agreements with certain holders of our 2031 Debentures to repurchase $17.8 million in aggregate principal with proceeds received from the issuance of our 1.25% Senior Convertible Debentures issued in March 2017. Following these activities, $377.7 million in aggregate principal amount of our 2031 Debentures remain outstanding. As of June 30, 2016March 31, 2017, the remaining aggregate outstanding principal balance has been classified as current portion of long-term debt on the consolidated balance sheet as the holders have the right to require us to redeem on November 1, 2017. As of March 31, 2017 and September 30, 2015, the unamortized deferred debt issuance costs were $1.4 million and $2.3 million, respectively. As of June 30, 2016, and September 30, 2015, none of the conversion criteria were met for the 2031 Debentures. If the conversion criteria were met, we could be required to repay all or some of the aggregate principal amount in cash prior to the maturity date.
1.5%1.25% Convertible Debentures due 2025
In March 2017, we issued $350.0 million in aggregate principal amount of 1.25% Senior Convertible Debentures due in 2025 (the “1.25% 2025 Debentures”) in a private placement. The proceeds were approximately $343.6 million, net of issuance costs. We used a portion of the proceeds to repurchase 5.8 million shares of our common stock for $99.1 million and $17.8 million in aggregate principal on our 2031 Debentures. We intend to use the remaining net proceeds, together with cash on hand, to repurchase, redeem, retire or otherwise repay all of our remaining outstanding 2031 Debentures in November 2017. The 1.25% 2025 Debentures bear interest at 1.25% per year, payable in cash semi-annually in arrears, beginning on October 1, 2017. The 1.25% 2025 Debentures mature on April 1, 2025. The 1.25% 2025 Debentures are general senior unsecured obligations and rank equally in right of payment with all of our existing and future unsecured, unsubordinated indebtedness and senior in right of payment to any indebtedness that is contractually subordinated to the 1.25% 2025 Debentures. The 1.25% 2025 Debentures will be effectively subordinated to indebtedness and other liabilities of our subsidiaries.
We account separately for the liability and equity components of the 1.25% 2025 Debentures in accordance with authoritative guidance for convertible debt instruments that may be settled in cash upon conversion. The guidance requires the carrying amount of the liability component to be estimated by measuring the fair value of a similar liability that does not have an associated
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


conversion feature and record the remainder in stockholders’ equity. At issuance, we allocated $252.1 million to long-term debt, and $97.9 million has been recorded as additional paid-in capital, which is being amortized to interest expense using the effective interest rate method through April 1, 2025.
If converted, the principal amount of the 1.25% 2025 Debentures is payable in cash and any amounts payable in excess of the principal amount will (based on an initial conversion rate, which represents an initial conversion price of approximately $22.22 per share, subject to adjustment under certain circumstances) be paid in cash or shares of our common stock, at our election, only in the following circumstances and to the following extent: (i) prior to October 1, 2024, on any date during any fiscal quarter beginning after June 30, 2017 (and only during such fiscal quarter) if the closing sale price of our common stock was more than 130% of the then current conversion price for at least 20 trading days in the period of the 30 consecutive trading days ending on the last trading day of the previous fiscal quarter; (ii) at any time on or after October 1, 2024, (iii) during the five consecutive business-day period immediately following any five consecutive trading-day period in which the trading price for $1,000 principal amount of the 1.25% 2025 Debentures for each day during such five trading-day period was less than 98% of the closing sale price of our common stock multiplied by the then current conversion rate; or (iv) upon the occurrence of specified corporate transactions, as described in the indenture for the 1.25% 2025 Debentures. We may not redeem the 1.25% 2025 Debentures prior to the maturity date. If we undergo a fundamental change or non-stock change of control (as described in the indenture for the 1.25% 2025 Debentures) prior to maturity, holders will have the option to require us to repurchase all or any portion of their debentures for cash at a price equal to 100% of the principal amount of the 1.25% 2025 Debentures to be purchased plus any accrued and unpaid interest, including any additional interest to, but excluding, the repurchase date. As of March 31, 2017, none of the conversion criteria were met for the 1.25% 2025 Debentures. If the conversion criteria were met, we could be required to repay all or some of the aggregate principal amount in cash prior to the maturity date.
1.50% Convertible Debentures due 2035
In June 2015, we issued $263.9 million in aggregate principal amount of 1.5%1.50% Senior Convertible Debentures due in 2035 (the “1.5% 2035 Debentures”). in exchange for $256.2 million in aggregate principal amount of our 2031 Debentures. The 1.5% 2035 Debentures were issued at 97.09% of the principal amount, which resulted in a discount of $7.7 million. The 1.5% 2035 Debentures bear interest at 1.5%1.50% per year, payable in cash semi-annually in arrears, beginning on November 1, 2015.arrears. The 1.5% 2035 Debentures mature on November 1, 2035, subject to the right of the holders to require us to redeem the 1.5% 2035 Debentures on November 1, 2021, 2026, or 2031. The 1.5% 2035 Debentures are general senior unsecured obligations and rank equally in right of payment with all of our existing and future unsecured, unsubordinated indebtedness and senior in right of payment to any indebtedness that is contractually subordinated to the 1.5% 2035 Debentures. The 1.5% 2035 Debentures will be effectively subordinated to indebtedness and other liabilities of our subsidiaries. The initial conversion price is approximately $23.26 per share. The aggregateAt issuance, we allocated $208.6 million to long-term debt, discount of $63.0and $55.3 million has been recorded as additional paid-in capital, which is being amortized to interest expense using the effective interest rate method through November 2021. As of June 30, 2016March 31, 2017 and September 30, 2015, the unamortized deferred debt issuance costs were $2.0 million and $2.3 million, respectively. As of June 30, 2016, and September 30, 2015, none of the conversion criteria were met for the 1.5% 2035 Debentures. If the conversion criteria were met, we could be required to repay all or some of the aggregate principal amount in cash prior to the maturity date.
Revolving Credit Facility
In April 2016, we entered into a credit agreement that provides for a $242.5 million revolving credit line, including letters of credit (together, the “Revolving Credit Facility”). The Revolving Credit Facility matures on April 15, 2021. As of June 30, 2016,March 31, 2017, issued letters of credit in the aggregate amount of $3.9$4.5 million were treated as issued and outstanding when calculating the borrowing
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


availability under the Revolving Credit Facility. As of June 30, 2016,March 31, 2017, we had $238.6$238.0 million available for additional borrowing under the Revolving Credit Facility. Any amounts outstanding under the Revolving Credit Facility will bear interest, at either (i) LIBOR plus an applicable margin of 1.50% or 1.75%, or (ii) the alternative base rate plus an applicable margin of 0.50% or 0.75%. The Revolving Credit Facility is secured by substantially all assets of ours and our Subsidiary Guarantors. The Revolving Credit Facility contains customary affirmative and negative covenants and conditions to borrowing, as well as customary events of default. The unamortized deferred debt issuance costs at June 30, 2016 were $1.6 million.
Credit Facility
The amended and restated credit agreement, entered into on August 7, 2013, includes a term loan and a $75.0 million revolving credit agreement, inclusive of any issued letters of credit (together, the "Credit Facility"). In December 2015, we repaid the aggregate principal balance of $472.5 million on the term loan with proceeds received from the issuance of our 1.0% 2035 Debentures. We recorded a loss of $2.5 million on the extinguishment, representing the unamortized debt discount and issuance costs, in other expense, net, in the accompanying consolidated statements of operations. In connection with entering into the Revolving Credit Facility on April 15, 2016, we terminated our $75.0 million revolving credit agreement.
11.Stockholders' Equity
Share Repurchases
On April 29, 2013, our Board of Directors approved a share repurchase program for up to $500.0 million of our outstanding shares of common stock. On April 29, 2015, our Board of Directors approved an additional $500.0 million under our share repurchase program. We repurchased 9.4In March 2017, in connection with the issuance of our 1.25% 2025 Debentures, we used a portion of the net proceeds to repurchase 5.8 million shares of our common stock for $197.5$99.1 million duringunder the nine months ended June 30, 2016, including 1.0 million shares repurchased from our Chief Executive Officer.approved program. Since the commencement of the program, we have repurchased 40.746.5 million shares for $707.5$806.6 million. These shares were retired upon
NUANCE COMMUNICATIONS, INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


repurchase. Approximately $292.5$193.4 million remained available for share repurchases as of June 30, 2016March 31, 2017 pursuant to our share repurchase program. Under the terms of the share repurchase program, we have the ability to repurchase shares from time to time through a variety of methods, which may include open market purchases, privately negotiated transactions, block trades, accelerated stock repurchase transactions, or any combination of such methods. The timing and the amount of any purchases will be determined by management based on an evaluation of market conditions, capital allocation alternatives, and other factors. We expect the repurchase of shares under the program to be limited in the foreseeable future. The share repurchase program does not require us to acquire any specific number of shares and may be modified, suspended, extended or terminated by us at any time without prior notice. The timing and the amount of any purchases will be determined by management based on an evaluation of market conditions, capital allocation alternatives, and other factors.
Related Party Share RepurchasesStock Issuances
In December 2015, as part of our share repurchase program,During the quarter ended March 31, 2017, we repurchased 1.0 million shares from our Chief Executive Officer, composed of 649,649 outstanding shares and 800,000 vested stock options with a net share equivalent of 350,351 shares, for an aggregate purchase price of $21.4 million, which approximated fair value of our common stock on the day of the repurchase.
In March 2016, our Board of Directors approved a repurchase agreement with the Icahn Group to repurchase 26.3 millionissued 844,108 shares of our common stock valued at a price of $19.00 per share, which approximated fair value of our common stock on the day of the Repurchase, for a total purchase price of $500.0 million. At the closing of the Repurchase, we paid $375.0$13.4 million in cash and issued a promissory note in the amount of $125.0 million. The promissory note bears interest at a rate per annum equal to approximately 2.64% and has a maturity date of June 13, 2016. On April 15, 2016, we fully repaid the promissory note. Immediately prior to the Repurchase, the Icahn Group owned approximately 60.8 million shares, or approximately 20%, of our outstanding common stock. Based on publicly available information, as of March 31, 2016, the Icahn Group’s holdings of our common stock was approximately 30.1 million shares, or 10.8% of our outstanding common stock. In connection with the Repurchase, David Schechter and Brett Icahn, the Icahn Group representatives on our Board of Directors, resigned from our Board of Directors.a business acquisition, which is discussed in Note 3.

12.Net Loss Per Share
As of June 30,March 31, 2017 and 2016, and 2015, diluted weighted average common shares outstanding is equal to basic weighted average common shares due to our net loss position. Common equivalent shares are excluded from the computation of diluted net loss per share if their effect is anti-dilutive. Potentially dilutive common equivalent shares aggregating to 7.48.2 million and 10.08.4 million shares for the three months ended June 30,March 31, 2017 and 2016, and 2015, respectively, and 8.48.6 million and 10.49.0 million shares for the ninesix months ended June 30,March 31, 2017 and 2016, and 2015, respectively, have been excluded from the computation of diluted net loss per share because their inclusion would be anti-dilutive.
    
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NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


13.Stock-Based Compensation
We recognize stock-based compensation expense over the requisite service period. Our share-based awards are accounted for as equity instruments. The amounts included in the consolidated statements of operations relating to stock-based compensation are as follows (dollars in thousands): 
Three Months Ended June 30, Nine Months Ended June 30,Three Months Ended March 31, Six Months Ended March 31,
2016 2015 2016 20152017 2016 2017 2016
Cost of professional services and hosting$8,080
 $7,757
 $16,490
 $15,514
Cost of product and licensing$42
 $148
 $286
 $331
102
 122
 194
 244
Cost of professional services and hosting8,112
 7,833
 23,626
 20,185
Cost of maintenance and support1,083
 1,002
 3,074
 2,576
1,010
 923
 1,987
 1,991
Research and development9,157
 9,210
 27,056
 26,387
8,398
 7,967
 16,888
 17,900
Selling and marketing13,726
 11,760
 37,023
 32,176
11,018
 10,460
 22,987
 23,297
General and administrative10,327
 11,748
 31,892
 38,317
11,740
 10,934
 20,932
 21,565
Total$42,447
 $41,701
 $122,957
 $119,972
$40,348
 $38,163
 $79,478
 $80,511
Stock Options
The table below summarizes activity relating to stock options for the ninesix months ended June 30, 2016March 31, 2017:
 
Number of
Shares
 
Weighted
Average
Exercise
Price
 
Weighted
Average
Remaining
Contractual
Term
 
Aggregate
Intrinsic
Value(a)
Outstanding at September 30, 20152,923,989
 $14.01
    
Exercised/Repurchased(b)
(945,221) $12.02
    
Expired(3,103) $10.42
    
Outstanding at June 30, 20161,975,665
 $14.97
 1.0 year $2.2 million
Exercisable at June 30, 20161,975,656
 $14.97
 1.0 year $2.2 million
Exercisable at June 30, 20153,362,385
 $13.71
 1.5 years $12.9 million
 
Number of
Shares
 
Weighted
Average
Exercise
Price
 
Weighted
Average
Remaining
Contractual
Term
 
Aggregate
Intrinsic
Value(a)
Outstanding at September 30, 20161,965,826
 $15.01
    
Exercised(921,787) $13.48
    
Expired(1,359) $19.86
    
Outstanding at March 31, 20171,042,680
 $16.36
 0.7 years $1.0 million
Exercisable at March 31, 20171,042,671
 $16.36
 0.7 years $1.0 million
Exercisable at March 31, 20161,976,456
 $14.97
 1.2 years $7.4 million

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NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


(a) 
The aggregate intrinsic value in this table was calculated based on the positive difference, if any, between the closing market price of our common stock on June 30, 2016March 31, 2017 ($15.63)17.31) and the exercise price of the underlying options.
(b)
We repurchased 1.0 million shares owned directly or indirectly by our Chief Executive Officer, composed of 649,649 outstanding shares and 800,000 vested stock options with a net share equivalent of 350,351 shares, for an aggregate purchase price of $21.4 million.
The weighted-average intrinsic value of stock options exercised during the ninesix months ended June 30,March 31, 2017 and 2016 was $0.8 million and 2015 was $8.5 million, and $2.1 million, respectively.

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NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


Restricted Units
Restricted units are not included in issued and outstanding common stock until the shares are vested and released. The purchase price for vested restricted units is $0.001 per share. The table below summarizes activity relating to restricted units for the ninesix months ended June 30, 2016:March 31, 2017:
Number of Shares Underlying Restricted Units — Contingent Awards Number of Shares Underlying Restricted Units — Time-Based AwardsNumber of Shares Underlying Restricted Units — Contingent Awards Number of Shares Underlying Restricted Units — Time-Based Awards
Outstanding at September 30, 20154,700,210
 7,007,839
Outstanding at September 30, 20164,224,488
 5,884,023
Granted2,342,889
 6,728,411
3,014,321
 6,026,857
Earned/released(2,254,445) (5,268,258)(1,748,874) (4,399,216)
Forfeited(581,299) (781,920)(444,311) (375,212)
Outstanding at June 30, 20164,207,355
 7,686,072
Outstanding at March 31, 20175,045,624
 7,136,452
Weighted average remaining recognition period of outstanding restricted units1.5 years
 1.8 years
1.7 years
 1.8 years
Unearned stock-based compensation expense of outstanding restricted units$52.0 million $84.6 million$66.1 million $77.7 million
Aggregate intrinsic value of outstanding restricted units(a)
$65.8 million $120.2 million$87.3 million $123.6 million

(a) 
The aggregate intrinsic value in this table was calculated based on the positive difference between the closing market price of our common stock on June 30, 2016March 31, 2017 ($15.63)17.31) and the purchase price of the underlying Restricted Units.restricted units.
A summary of weighted-average grant-date fair value for awards granted and intrinsic value of all restricted units vested during the periods noted is as follows: 
Nine Months Ended June 30,Six Months Ended March 31,
2016 20152017 2016
Weighted-average grant-date fair value per share$19.20
 $15.36
$16.05
 $20.14
Total intrinsic value of shares vested (in millions)$150.7
 $125.1
$99.5
 $132.1
Restricted Stock Awards
Restricted stock awards are included in the issued and outstanding common stock at the date of grant. The table below summarizes activity related to restricted stock awards for the ninesix months ended June 30, 2016March 31, 2017:
 Number of Shares Underlying Restricted Stock Weighted Average Grant Date Fair Value
Outstanding at September 30, 2015250,000
 $15.71
Vested(250,000) $15.71
Outstanding at June 30, 2016
 $
 Number of Shares Underlying Restricted Stock Weighted Average Grant Date Fair Value
Outstanding at September 30, 2016
 $
Granted250,000
 $15.55
Outstanding at March 31, 2017250,000
 $15.55
Weighted average remaining recognition period of outstanding restricted stock awards0.5 years
  
Unearned stock-based compensation expense of outstanding restricted stock awards$2.2 million  
Aggregate intrinsic value of outstanding restricted stock awards(a)
$4.3 million  
The weighted-average intrinsic value of restricted stock awards vested during the nine months ended June 30, 2016 and 2015 was $4.3 million and $3.9 million, respectively.
(a)
The aggregate intrinsic value in this table was calculated based on the positive difference between the closing market price of our common stock on March 31, 2017 ($17.31) and the purchase price of the underlying restricted stock awards.
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NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


No restricted stock awards vested during the six months ended March 31, 2017. The weighted-average intrinsic value of restricted stock awards vested during the six months ended March 31, 2016 was $4.3 million.
14.Income Taxes
The components of loss(loss) income before income taxes are as follows (dollars in thousands):
Three Months Ended June 30, Nine Months Ended June 30,Three Months Ended March 31, Six Months Ended March 31,
2016 2015 2016 20152017 2016 2017 2016
Domestic$(39,615) $(65,222) $(102,308) $(166,157)$(41,803) $(33,691) $(89,386) $(62,693)
Foreign35,640
 32,365
 96,234
 85,580
17,136
 35,890
 51,144
 60,594
Loss before income taxes$(3,975) $(32,857) $(6,074) $(80,577)
(Loss) income before income taxes$(24,667) $2,199
 $(38,242) $(2,099)
The components of provision from income taxes are as follows (dollars in thousands):
Three Months Ended June 30, Nine Months Ended June 30,Three Months Ended March 31, Six Months Ended March 31,
2016 2015 2016 20152017 2016 2017 2016
Domestic$3,411
 $1,728
 $12,970
 $11,414
$4,822
 $5,021
 $8,981
 $9,559
Foreign4,435
 4,805
 11,888
 11,992
4,319
 4,224
 10,513
 7,453
Provision for income taxes$7,846
 $6,533
 $24,858
 $23,406
$9,141
 $9,245
 $19,494
 $17,012
Effective tax rate(197.4)% (19.9)% (409.3)% (29.0)%(37.1)% 420.4% (51.0)% (810.5)%

The effective income tax rate was (197.4)(37.1)% and (409.3)420.4% for the three months ended March 31, 2017 and 2016, respectively. The effective income tax rate was (51.0)% and (810.5)% for the three and ninesix months ended June 30,March 31, 2017 and 2016, respectively. Our current effective income tax rate differs from the U.S. federal statutory rate of 35% primarily due to current period losses in the United States that require an additional valuation allowance thatand accordingly provide no benefit to the provision andas well as an increase to indefinite lived deferred tax liabilities,liabilities. This is partially offset by our earnings in foreign operations that are subject to a significantly lower tax rate than the U.S. statutory tax rate, driven primarily by our subsidiaries in Ireland.
The effective income tax rate is based upon the income for the year, the composition of the income in different countries, changes relating to valuation allowances for certain countries if and as necessary, and adjustments, if any, for the potential tax consequences, benefits or resolutions of audits or other tax contingencies. Our aggregate income tax rate in foreign jurisdictions is lower than our income tax rate in the United States; theStates. The majority of our income before provision for income taxes from foreign operations has been earned by subsidiaries in Ireland. Our effective tax rate may be adversely affected by earnings being lower than anticipated in countries where we have lower statutory tax rates and higher than anticipated in countries where we have higher statutory tax rates.
InAt March 2016, our Board of Directors approved a repurchase agreement with the Icahn Group to repurchase 26.3 million shares of our common stock at a price of $19.00 per share, for a total purchase price of $500.0 million. The Repurchase was funded with domestic and foreign cash. The Repurchase was initiated by the Icahn Group in January 2016 and was a one-time, unforeseen event prior to the initiation. We expect to repatriate up to $250.0 million of foreign earnings previously considered indefinitely reinvested to fund the Repurchase. As a result of the repatriation, in the second quarter of fiscal year 2016 we recorded a $1.0 million increase to our provision for income taxes, net of benefit from the use of U.S. Federal net operating losses and credit carryforwards. This one-time event does not change our ability or intent to indefinitely reinvest unremitted earnings of our foreign subsidiaries.
Effective October 1, 2015, we early adopted, and retroactively implemented ASU No. 2015-17, "Balance Sheet Classification of Deferred Taxes." Under this new guidance, we are required to present deferred tax assets and deferred tax liabilities, and any related valuation allowances, as noncurrent on our consolidated balance sheet. The cumulative effect of the change as of September 30, 2015 on current and long-term deferred tax assets was a decrease of approximately $57.3 million and $0.4 million, respectively, with an offsetting adjustment to long-term deferred tax liabilities. Current deferred tax assets were included in prepaid expenses and other current assets and long-term deferred tax assets were included in other assets within our consolidated balance sheet.
At June 30, 201631, 2017 and September 30, 2015,2016, we had gross tax effected unrecognized tax benefits of $25.6$28.3 million and $22.2$27.3 million, respectively, and iswhich are included in other long-term liabilities. If these benefits were recognized, they would impact our effective tax rate. We do not expect a significant change in the amount of unrecognized tax benefits within the next 12 months.
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NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


15.Commitments and Contingencies
Litigation and Other Claims
Similar to many companies in the software industry, we are involved in a variety of claims, demands, suits, investigations and proceedings that arise from time to time relating to matters incidental to the ordinary course of our business, including actions with respect to contracts, intellectual property, employment, benefits and securities matters. We have estimated the amount of probable losses that may result from all currently pending matters, and such amounts are reflected in our consolidated financial statements. These recorded amounts are not material to our consolidated financial position or results of operations and no additional material losses related to these pending matters are reasonably possible. While it is not possible to predict the outcome of these matters with certainty, we do not expect the results of any of these actions to have a material adverse effect on our results of operations or financial position. However, each of these matters is subject to uncertainties, the actual losses may prove to be larger or smaller than the accruals reflected in our consolidated financial statements, and we could incur judgments or enter into settlements of claims that could adversely affect our financial position, results of operations or cash flows.
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NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


Guarantees and Other
We often include indemnification provisions in the contracts we enter into with customerscustomer and business partners.partner contracts. Generally, these provisions require us to defend claims arising out of our products’ infringement of third-party intellectual property rights, breach of contractual obligations and/or unlawful or otherwise culpable conduct. The indemnity obligations generally cover damages, costs and attorneys’ fees arising out of such claims. In most, but not all cases, our total liability under such provisions is limited to either the value of the contract or a specified, agreed upon amount. In some cases our total liability under such provisions is unlimited. In many, but not all cases, the term of the indemnity provision is perpetual. While the maximum potential amount of future payments we could be required to make under all the indemnification provisions is unlimited, we believe the estimated fair value of these provisions is minimal due to the low frequency with which these provisions have been triggered.
We indemnify our directors and officers to the fullest extent permitted by Delaware law, which provides among other things, indemnification to directors and officers for expenses, judgments, fines, penalties and settlement amounts incurred by such persons in their capacity as a director or officer of the company, regardless of whether the individual is serving in any such capacity at the time the liability or expense is incurred. Additionally, in connection with certain acquisitions we have agreed to indemnify the former officers and members of the boards of directors of those companies, on similar terms as described above, for a period of six years from the acquisition date. In certain cases we purchase director and officer insurance policies related to these obligations, which fully cover the six year period. To the extent that we do not purchase a director and officer insurance policy for the full period of any contractual indemnification, and such directors and officers do not have coverage under separate insurance policies, we would be required to pay for costs incurred, if any, as described above.
16.Segment and Geographic Information
We operate in, and report financial information for, the following four reportable segments: Healthcare, Mobile, Enterprise, and Imaging. Segment profit is an important measure used for evaluating performance and for decision-making purposes and reflects the direct controllable costs of each segment together with an allocation of sales and corporate marketing expenses, and certain research and development project costs that benefit multiple product offerings. Segment profit represents income from operations excluding stock-based compensation, amortization of intangible assets, acquisition-related costs, net, restructuring and other charges, net, costs associated with intellectual property collaboration agreements, other expense, net and certain unallocated corporate expenses. We believe that these adjustments allow for more complete comparisons to the financial results of the historical operations.
DuringThe Healthcare segment is primarily engaged in clinical speech and clinical language understanding solutions that improve the first quarter of fiscal year 2016, we reorganizedclinical documentation process - from capturing the organizational managementcomplete patient record to improving clinical documentation and oversight of our Dragon Consumer business, which was previously reported within ourquality measures for reimbursement. The Mobile segment is primarily engaged in providing a broad portfolio of specialized virtual assistants and has now been moved into our Healthcare segment. In addition, we renamed our Mobileconnected services built on voice recognition, text-to-speech, natural language understanding, dialog, and Consumertext input technologies. Our Enterprise segment is primarily engaged in using speech, natural language understanding, and artificial intelligence to Mobile segment. During the second quarterprovide automated and assisted customer solutions and services for voice, mobile, web and messaging channels, in native and secure modes. The Imaging segment is primarily engaged in software solutions and expertise that help professionals and organizations to gain optimal control of fiscal year 2016, we reclassified certain government payroll incentive credits previously reported in the generaltheir document and administrative expense to researchinformation processes through scanning and development expense and cost of revenue. Accordingly, the segment results in prior periods have been recast to conform to the current period segment reporting presentation.print management.
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NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)


We do not track our assets by operating segment. Consequently, it is not practical to show assets by operating segment noror depreciation by operating segment. The following table presents segment results along with a reconciliation of segment profit to loss(loss) income before income taxes (dollars in thousands): 
Three Months Ended Nine Months EndedThree Months Ended Six Months Ended
June 30, June 30,March 31, March 31,
2016 2015 2016 20152017 2016 2017 2016
Segment revenues(a):
              
Healthcare$240,986
 $249,450
 $733,461
 $743,588
$238,466
 $244,391
 $477,673
 $492,475
Mobile91,778
 95,982
 280,017
 285,465
100,226
 91,835
 192,010
 188,238
Enterprise95,249
 86,966
 278,467
 260,911
119,357
 94,443
 232,295
 183,219
Imaging56,848
 56,258
 175,199
 175,785
53,048
 56,744
 105,137
 118,351
Total segment revenues484,861
 488,656
 1,467,144
 1,465,749
511,097
 487,413
 1,007,115
 982,283
Less: acquisition related revenues adjustments(7,010) (10,717) (24,445) (38,732)
Less: acquisition-related revenues adjustments(11,524) (8,680) (19,884) (17,435)
Total consolidated revenues477,851
 477,939
 1,442,699
 1,427,017
499,573
 478,733
 987,231
 964,848
Segment profit:              
Healthcare78,129
 83,910
 237,740
 245,157
83,328
 78,382
 161,896
 159,611
Mobile30,983
 25,492
 98,196
 69,859
40,437
 33,448
 73,909
 67,212
Enterprise31,065
 25,450
 91,336
 70,414
41,772
 34,059
 73,730
 60,270
Imaging20,597
 21,762
 69,774
 63,770
18,470
 22,192
 36,086
 49,177
Total segment profit160,774
 156,614
 497,046
 449,200
184,007
 168,081
 345,621
 336,270
Corporate expenses and other, net(30,888) (32,378) (97,489) (106,431)(30,186) (35,878) (61,148) (66,598)
Acquisition-related revenues and cost of revenues adjustment(6,460) (10,198) (23,520) (36,576)
Acquisition-related revenues and cost of revenues adjustments(11,524) (8,471) (19,884) (17,060)
Stock-based compensation(42,447) (41,701) (122,957) (119,972)(40,348) (38,163) (79,478) (80,511)
Amortization of intangible assets(41,855) (42,147) (127,306) (125,064)(45,130) (42,787) (88,531) (85,451)
Acquisition-related costs, net(4,721) (2,423) (8,426) (13,702)(5,379) (1,225) (14,405) (3,705)
Restructuring and other charges, net(5,717) (10,808) (20,257) (12,703)(19,911) (6,652) (26,614) (14,540)
Costs associated with IP collaboration agreements
 (2,625) (4,000) (8,501)
 (2,000) 
 (4,000)
Other expense, net(32,661) (47,191) (99,165) (106,828)(56,196) (30,706) (93,803) (66,504)
Loss before income taxes$(3,975) $(32,857) $(6,074) $(80,577)
(Loss) income before income taxes$(24,667) $2,199
 $(38,242) $(2,099)
(a) 
Segment revenues differ from reported revenues due to certain revenue adjustments related to acquisitions that will not be fullywould otherwise have been recognized in accordance with authoritative guidancebut for the purchase accounting treatment of the business combinations. SegmentThese revenues also include revenue thatare included to allow for more complete comparisons to the business would have otherwise recognized had we not acquired intellectual propertyfinancial results of historical operations and other assets from the same customer.in evaluating management performance.
No country outside of the United States provided greater than 10% of our total revenues. Revenues, classified by the major geographic areas in which our customers are located, were as follows (dollars in thousands): 
Three Months Ended Nine Months EndedThree Months Ended Six Months Ended
June 30, June 30,March 31, March 31,
2016 2015 2016 20152017 2016 2017 2016
United States$341,252
 $352,033
 $1,035,776
 $1,052,155
$352,937
 $338,710
 $702,107
 $694,524
International136,599
 125,906
 406,923
 374,862
146,636
 140,023
 285,124
 270,324
Total revenues$477,851
 $477,939
 $1,442,699
 $1,427,017
$499,573
 $478,733
 $987,231
 $964,848

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following Management’s Discussion and Analysis is intended to help the reader understand the results of operations and financial condition of our business. Management’s Discussion and Analysis is provided as a supplement to, and should be read in conjunction with, our consolidated financial statements and the accompanying notes to the condensed consolidated financial statements.

CAUTIONARY NOTE CONCERNING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q including the sections entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Quantitative and Qualitative Disclosures About Market Risk” under Items 2 and 3, respectively, of Part I of this report, and the sections entitled “Legal Proceedings” and “Risk Factors,” under Items 1 and 1A, respectively, of Part II of this report, contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 that involve risks, uncertainties and assumptions that, if they never materialize or if they prove incorrect, could cause our consolidated results to differ materially from those expressed or implied by such forward-looking statements. These forward-looking statements include predictions regarding:
our future bookings, revenues, cost of revenues, research and development expenses, selling, general and administrative expenses, amortization of intangible assets and gross margin;
our strategy relating to our segments;
our transformation program to reduce costs and optimize processes;
market trends;
technological advancements;
the potential of future product releases;
our product development plans and the timing, amount and impact of investments in research and development;
future acquisitions, and anticipated benefits from acquisitions;
international operations and localized versions of our products; and
the conduct, timing and outcome of legal proceedings and litigation matters.
You can identify these and other forward-looking statements by the use of words such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “intends,” “potential,” “continue” or the negative of such terms, or other comparable terminology. Forward-looking statements also include the assumptions underlying or relating to any of the foregoing statements. Our actual results could differ materially from those anticipated in these forward-looking statements for many reasons, including the risks described in Item 1A — “Risk Factors” and elsewhere in this Quarterly Report on Form 10-Q.
You should not place undue reliance on these forward-looking statements, which speak only as of the date of this Quarterly Report on Form 10-Q. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements. We undertake no obligation to publicly release any revisions to the forward-looking statements or reflect events or circumstances after the date of this document.
OVERVIEW
Business Overview
We are a leading provider of voice recognition solutions and natural language understanding technologies.solutions. Our solutions and technologies are used in the healthcare, mobile, consumer, enterprise customer service, and imaging markets. We are seeing several trends in our markets, including (i) the growing adoption of cloud-based, connected services and highly interactive mobile applications, (ii) deeper integration of virtual assistant capabilities and services, and (iii) the continued expansion of our core technology portfolio from speech recognition to natural language understanding, semantic processing, domain-specific reasoning, dialog management capabilities, artificial intelligence, and biometric speaker authentication.

During the first quarter of fiscal year 2016, we reorganized the organizational management and oversight of our Dragon Consumer business, which was previously reported within our Mobile segment and has now been moved into our Healthcare segment. Accordingly, the segment results in prior periods have been recast to conform to the current period segment presentation. During the second quarter of fiscal year 2016, we reclassified certain government payroll incentive credits previously reported in the general and administrative expense to research and development expense and cost of revenue. These changes had no impact on consolidated net income or cash flows in any period.


Confronted by dramatic increases in electronic information, consumers, business personnel and healthcare professionals must use a variety of resources to retrieve information, transcribe patient records, conduct transactions and perform other job-related functions. We believe that the power of our solutions can transform the way people use the Internet, telecommunications systems, electronic medical records ("EMR"), wireless and mobile networks and related corporate infrastructure to conduct business.
Healthcare.  Trends in our healthcare business include growing customer preference for hosted solutions and subscription-based license models and increased use of mobile devices to access healthcare systems and create clinical

documentation within electronic health record systems. In addition, we experiencedare experiencing growing demand in bundled arrangements,for integrated solutions, combining our Dragon Medical and hosted transcription offerings. The volume processed in our hosted transcription services has continued to experience erosionerode as customers adopt electronic medical record ("EMR") systems and our Dragon Medical solutions. This decline has been partially offset by new customer wins and the increased sale of bundled arrangements.integrated solutions of our transcription and Dragon Medical offerings. We have also experienced some declinedeclines in our licensed Dragon Medical product salesperpetual license revenue as customers shift toward Dragon Medical cloud offerings. These cloud offerings are enabling the expansion of our Dragon Medical solutions to include new clinical language understanding and subscription offerings.artificial intelligence innovations, providing real time queries to the physician at the point of care. We believe an important trend in the healthcare market is the desire to improve efficiency in the coding and revenue cycle management process. Our solutions reduce costs by increasing automation of this important workflow and also enable hospitals to improve documentation used to support billings. The industry’s recent shift in international classification of diseases ("ICD") from ICD-9 to ICD-10, together with evolving reimbursement reform that is increasingly focused on clinical outcomes, has increased the complexity of the clinical documentation and coding processes. This recent shift is reinforcing our customers’ desire for improved efficiency. We are investing to expand our product set to address the various opportunities, including deeper integration with our clinical documentation solutions; investing in our cloud-based products and operations; entering new and adjacent markets such as ambulatory care; and expanding our international capabilities.

Mobile.  Trends in our mobile business include deviceautomotive original equipment manufacturers requiring custom applications("OEM") differentiating their offerings by using voice and content to deliver uniqueprovide an enhanced experience for drivers; consumer electronics companies and differentiated products such ascable operators competing to develop virtual assistants, broadening keyboardassistant technologies to take advantagefor the home; geographic expansion of touch screens, increasing hands-free capabilities on cell phones and in automobiles,our mobile operator services; and the adoption of our technology on a broadening scope of devices, such as televisions, set-top boxes, e-book readers, tablet and laptop computers, cameras and third-party applications. The more powerful capabilities ofwithin automobiles and mobile devices require us to supply a broader portfolio of specialized virtual assistants and connected services built onproviding voice recognition, content integration, text-to-speech, and natural language understanding dialogcapabilities. We continued to see increased demand for our enhanced offerings that combined speech and text input. Within given levels ofnatural language understanding technology with artificial intelligence particularly from large automotive OEMs for our technology set, we have seen growth opportunities limited byembedded and connected solutions. We are continuing to see a decline in our devices revenue resulting from the consolidation of the handsetdevice market to a small number of customers as well as increased competition in voice recognition and natural language technologiessolutions and services sold to device OEMs. We continue to see demand involving the sale and delivery of both software and non-software related services, as well as products to help customers define, design and implement increasingly robust and complex custom solutions such as virtual assistants. We continue to see an increasing proportion of revenue from on-demand and transactional arrangements as opposed to traditional perpetual licensing of our Mobile products and solutions. Although this has a negative impact on near-term revenue, we believe this model will build more predictable revenues over time. We are investing in the expansion of the cloud capabilities and content of our automotive solutions; machine learning technologies, expansion across the Internet-of-ThingsInternet of Things in our devices solutions; and geographic expansion of ourgo-to market strategies with mobile operator services.operators.

Enterprise.  Trends in our enterprise business include increasing interest in the use of mobile applications and web sites to access customer care systems and records, voice-based authentication of users, increasing interest in coordinating actions and data across customer care channels, and the ability of a broader set of hardware providers and systems integrators to serve the market. In addition, for large enterprise businesses around the world, customer service interactions are accelerating toward more pervasive digital engagement across web, mobile and social platforms. In order to acquire and retain customers, enterprises need to be able to provide a customer service experience when and how the customer desires. This is creating a growing market opportunity for our omni-channel enterprise business,solutions, and with the acquisition of TouchCommerce, Inc., which is expected to closeclosed during the fourth quarter of fiscal year 2016, we will be able to provide an end-to-end engagement platform that merges intelligent self-service with assisted service to increase customer satisfaction, strengthen customer loyalty and improve business results. In fiscal year 2015,2016, revenues and bookings from on-demand solutions continued to increase, as a growing proportion of customers choose our cloud-based solutions for call center, web and mobile customer care solutions. We expect these trends to continue in fiscal year 2016.2017. We are investing to extend our technology capabilities with intelligent self-service and artificial intelligence for customer service; expandextend the market for our on-demand multichannel cloud toomni-channel enterprise solutions into international markets; expand our sales and solutionsolutions for voice biometrics; and expand our on-premise product and services portfolio.

Imaging.  The imaging market is evolving to include more networked solutions to multi-function printing ("MFP") devices, as well as more mobile access to those networked solutions, and away from packaged software. We are investing to merge the scan and print technology platforms to improve mobile access to our solutions and technologies; expand our

distribution channels and embedding relationships; and expand our language coverage for optical character recognition ("OCR") in order to drive a more comprehensive and compelling offering to our partners.

Key Metrics
In evaluating the financial condition and operating performance of our business, management focuses on revenues, net income, gross margins, operating margins, cash flow from operations, and changes in deferred revenue. A summary of these key financial metrics is as follows:
For the ninesix months ended June 30, 2016,March 31, 2017, as compared to the ninesix months ended June 30, 2015:March 31, 2016:
Total revenues increased by $15.7$22.4 million to $1,442.7$987.2 million;
Net loss decreasedincreased by $73.1$38.6 million to a loss of $30.9$57.7 million;
Gross margins increaseddecreased by 0.40.5 percentage points to 57.1%56.9%;
Operating margins increaseddecreased by 4.71.0 percentage points to 6.5%5.6%; and
Cash provided by operating activities increased $91.0decreased $50.7 million to $426.9$250.3 million.
As of June 30, 2016,March 31, 2017, as compared to June 30, 2015:March 31, 2016:
Total deferred revenue increased 12.6%7.2% from $647.6$748.5 million to $729.1$802.4 million driven primarily by growth in our on-demandhosting solutions, most notably for our automotive businessconnected services in our Mobile segment as well as growth in maintenance and support contracts.segment.
In addition to the above key financial metrics, we also focus on certain operating metrics. A summary of these key operating metrics for the periodquarter ended June 30, 2016,March 31, 2017, as compared to the periodquarter ended June 30, 2015,March 31, 2016, is as follows:
Net new bookings decreased 25.0%increased 30.8% from one year ago to $362.9$410.4 million. The net new bookings growth benefited from prior year period included a significant, one-time automotive contract which caused net newstrong bookings performance in that period to be unusually high.our Healthcare and Mobile segments.
Bookings represent the estimated gross revenue value of transactions at the time of contract execution, except for maintenance and support offerings. For fixed price contracts, the bookings value represents the gross total contract value. For contracts where revenue is based on transaction volume, the bookings value represents the contract price multiplied by the estimated future transaction volume during the contract term, whether or not such transaction volumes are guaranteed under a minimum commitment clause. Actual results could be different than our initial estimate. The maintenance and support bookings value represents the amounts the customer is invoiced in the period. Because of the inherent estimates required to determine bookings and the fact that the actual resultant revenue may differ from our initial bookings estimates, we consider bookings one indicator of potential future revenue and not as an arithmetic measure of backlog.
Net new bookings represents the estimated revenue value at the time of contract execution from new contractual arrangements or the estimated revenue value incremental to the portion of value that will be renewed under pre-existing arrangements;
Segment recurringRecurring revenue represented 69.7%73.3% and 66.0%69.0% of total segment revenue for ninesix months ended June 30,March 31, 2017 and March 31, 2016, and June 30, 2015, respectively. Segment recurringRecurring revenue represents the sum of recurring product and licensing, on-demand,hosting, and maintenance and support revenues as well as the portion of professional services revenue delivered under ongoing contracts. Recurring product and licensing revenue comprises term-based and ratable licenses as well as revenues from royalty arrangements;
Annualized line run-rate in our on-demand healthcare solutions decreased 9%8% from one year ago to approximately 5.04.7 billion lines per year. The decrease was primarily due to continued erosion in our transcription services. The annualized line run-rate is determined using billed equivalent line counts in a given quarter, multiplied by four; and
Estimated three-year value of total on-demand contracts decreased 7%at March 31, 2017 increased 19% from one year ago to approximately $2.2$2.6 billion. The increase was primarily due to our Enterprise omni-channel solutions and Dragon Medical cloud offerings. We determine this value as of the end of the period reported, by using our estimate of three years of anticipated future revenue streams under signed on-demand contracts then in place, whether or not they are guaranteed through a minimum commitment clause. Our estimate is based on assumptions used in evaluating the contracts and determining sales compensation, adjusted for changes in estimated launch dates, actual volumes achieved and other factors deemed relevant. For contracts with an expiration date beyond three years,

we include only the value expected within three years. For other contracts, we assume renewal consistent with historic renewal rates unless there is a known cancellation. Contracts are

generally priced by volume of usage and typically have no or low minimum commitments. Actual revenue could vary from our estimates due to factors such as cancellations, non-renewals or volume fluctuations.
RESULTS OF OPERATIONS
Total Revenues
The following tables show total revenues by product type and by geographic location, based on the location of our customers, in dollars and percentage change (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Professional services and hosting$258.7
 $240.2
 $18.5
 7.7% $512.1
 $467.3
 $44.8
 9.6 %
Product and licensing$153.0
 $162.8
 $(9.8) (6.0)% $490.7
 $506.9
 $(16.3) (3.2)%159.3
 158.6
 0.6
 0.4% 311.0
 337.7
 (26.7) (7.9)%
Professional services and hosting242.3
 234.3
 8.1
 3.4 % 709.7
 684.9
 24.7
 3.6 %
Maintenance and support82.5
 80.9
 1.6
 2.0 % 242.4
 235.1
 7.2
 3.1 %81.6
 79.9
 1.7
 2.1% 164.1
 159.8
 4.3
 2.7 %
Total Revenues$477.9
 $477.9
 $(0.1)  % $1,442.7
 $1,427.0
 $15.7
 1.1 %$499.6
 $478.7
 $20.8
 4.4% $987.2
 $964.8
 $22.4
 2.3 %
United States$341.3
 $352.0
 $(10.8) (3.1)% $1,035.8
 $1,052.2
 $(16.4) (1.6)%$352.9
 $338.7
 $14.2
 4.2% $702.1
 $694.5
 $7.6
 1.1 %
International136.6
 125.9
 10.7
 8.5 % 406.9
 374.9
 32.1
 8.6 %146.6
 140.0
 6.6
 4.7% 285.1
 270.3
 14.8
 5.5 %
Total Revenues$477.9
 $477.9
 $(0.1)  % $1,442.7
 $1,427.0
 $15.7
 1.1 %$499.6
 $478.7
 $20.8
 4.4% $987.2
 $964.8
 $22.4
 2.3 %
The geographic split for the three months ended June 30, 2016,March 31, 2017, was 71% of total revenues in the United States and 29% internationally, as compared to 74%71% of total revenues in the United States and 26%29% internationally for the same period last year.
The geographic split for the ninesix months ended June 30, 2016,March 31, 2017, was 71% of total revenues in the United States and 29% internationally, as compared to 72% of total revenues in the United States and 28% internationally as compared to 74% of total revenues in the United States and 26% internationally for the same period last year.
Professional Services and Hosting Revenue
Professional services revenue primarily consists of consulting, implementation and training services for customers. Hosting revenue primarily relates to delivering on-demand hosted services such as medical transcription, automated customer care applications, mobile operator services, mobile infotainment, and search and transcription, over a specified term. The following table shows professional services and hosting revenue, in dollars and as a percentage of total revenues (dollars in millions):
 Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
March 31,  March 31, 
2017 2016  2017 2016 
Professional services revenue$56.5
 $55.6
 $1.0
 1.7% $116.7
 $105.2
 $11.4
 10.9%
Hosting revenue202.2
 184.6
 17.5
 9.5% 395.4
 362.1
 33.4
 9.2%
Professional services and hosting revenue$258.7
 $240.2
 $18.5
 7.7% $512.1
 $467.3
 $44.8
 9.6%
As a percentage of total revenue51.8% 50.2%     51.9% 48.4%    
Three Months Ended March 31, 2017 compared with Three Months Ended March 31, 2016
In our hosting business, Enterprise hosting revenue increased $9.0 million primarily driven by strength across many of our omni-channel cloud offerings including revenue from a recent acquisition. Mobile on-demand revenue grew $6.9 million primarily driven by a continued trend toward cloud-based services in our automotive solutions and strength in our mobile operator services. Healthcare on-demand revenue grew $1.6 million with strong growth in our Dragon Medical cloud revenue as we continue to transition to cloud offerings partially offset by a revenue decrease due to continued erosion in our transcription services.
Six Months Ended March 31, 2017 compared with Six Months Ended March 31, 2016
In our hosting business, Enterprise hosting revenue increased $24.6 million primarily driven by revenue from a recent acquisition and strength across many of our omni-channel cloud offerings. Mobile on-demand revenue grew $11.0 million primarily driven by a continued trend toward cloud-based services in our automotive solutions and strength in our mobile operator services. These increases were partially offset by a $2.3 million decrease in the Healthcare hosting revenue as we continue to experience some erosion in our transcription services which is partially offset by growth in our Dragon Medical cloud revenue due to transition to cloud offerings. In our professional services business, Healthcare professional services revenue increased $7.2 million driven

by an acquisition in fiscal year 2016. In addition, professional services revenue increased $3.1 million in our Mobile segment and $1.1 million in our Enterprise segment.
Product and Licensing Revenue
Product and licensing revenue primarily consists of sales and licenses of our technology. The following table shows product and licensing revenue, in dollars and as a percentage of total revenues (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Product and licensing revenue$153.0
 $162.8
 $(9.8) (6.0)% $490.7
 $506.9
 $(16.3) (3.2)%$159.3
 $158.6
 $0.6
 0.4% $311.0
 $337.7
 $(26.7) (7.9)%
As a percentage of total revenue32.0% 34.1%     34.0% 35.5%    31.9% 33.1%     31.5% 35.0%    
Three Months Ended June 30, 2016March 31, 2017 compared with Three Months Ended June 30, 2015March 31, 2016
The increase in product and licensing revenue consisted of a $6.7 million increase in our Enterprise segment and a $1.4 million increase in our Mobile segment driven by growth in our embedded speech license sales. These increases were partially offset by a $4.4 million decrease in our Healthcare segment as we continue to transition our Dragon Medical offerings from a perpetual license sales model to a cloud service model and a $3.1 million decrease in our Imaging license sales.
Six Months Ended March 31, 2017 compared with Six Months Ended March 31, 2016
The decrease in product and licensing revenue was driven mainly byconsisted of a $18.1 million decrease in our Healthcare segment, a $8.3 million decrease in our Mobile segment, and an $11.1 million decrease in our Healthcare and Mobile segments.Imaging segment, partially offset by a $10.7 million increase in our Enterprise segment. The revenue decrease in our Healthcare segment was mainly driven by lower revenues from our licensed Dragon Medical productperpetual license sales as we transition from perpetual to cloud and subscription models. The revenue decrease in our Mobile segment was driven by a decline in devices revenues from deterioration in mature markets, partially offset by recurring revenue growth in our automotive business.
Nine Months Ended June 30, 2016 compared with Nine Months Ended June 30, 2015
The decrease in revenue consisted of a $14.7 million decrease in our Mobile segment and an $8.6 million decrease in our Healthcare segment, partially offset by a $3.6 million increase in our Imaging segment and a $3.5 million increase in our Enterprise segment. The revenue decrease in our Mobile business was driven by a decline in devices revenuesrevenue resulting from deterioration in mature markets, partially offset by revenue growth in our automotive business. The revenue decrease in our HealthcareImaging segment was mainly driven by lower revenues fromsales of our licensed Dragon Medical product sales as we transition from perpetual to cloud and subscription models.MFP products. These decreases were partially offset with higher license sales primarily related to our on-premise solutions within our Enterprise segment and our print management and capture products within our Imaging segment.

Professional Services and Hosting Revenue
Professional services revenue primarily consists of consulting, implementation and training services for customers. Hosting revenue primarily relates to delivering on-demand hosted services over a specified term. These services include medical transcription, automated customer care applications, mobile operator services, and mobile infotainment, and search. The following table shows professional services and hosting revenue, in dollars and as a percentage of total revenues (dollars in millions):
 Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
June 30,  June 30, 
2016 2015  2016 2015 
Professional services and hosting revenue$242.3
 $234.3
 $8.1
 3.4% $709.7
 $684.9
 $24.7
 3.6%
As a percentage of total revenue50.7% 49.0%     49.2% 48.0%    

Three Months Ended June 30, 2016 compared with Three Months Ended June 30, 2015
The increase in revenue was driven by an increase of $10.0 million in professional services revenue, partially offset by a decrease of $2.0 million in hosting revenue. In our professional services business, revenue increased $6.9 million in our Healthcare segment driven by a recent acquisition and increased $3.4 million in our Enterprise segment driven by higher professional services for the implementation of our on-premise solutions. In our hosting business, the decrease in revenue was driven by a $4.9 million decrease in the Healthcare revenue as we continue to experience some erosion in our transcription services owed in part to the growing penetration of our Dragon Medical cloud and subscription offerings, partially offset by an increase in on-demand revenue of $2.9 million in our Enterprise segment.
Nine Months Ended June 30, 2016 compared with Nine Months Ended June 30, 2015
The increase in revenue was driven by a $15.5 million increase in hosting revenue and a $9.2 million increase in professional services revenue. In our hosting business, Mobile on-demand revenue grew $19.2 million primarily driven by continued trend toward cloud-based services in our automotive and devices solutions as well as a fiscal year 2015 acquisition in our mobile operator services, and Enterprise on-demand revenue increased $11.5 million. These increases were partially offset by a $15.2 million decrease in the Healthcare hosting revenue as we continue to experience some erosion in our transcription services owed in part to the growing penetration of our Dragon Medical cloud and subscription offerings. In our professional services business, revenue increased $10.8 million in our Healthcare segment driven by a recent acquisition, partially offset by lower sales in our Mobile segment as a result of lower devices sales due to deterioration in mature markets.
Maintenance and Support Revenue
Maintenance and support revenue primarily consists of technical support and maintenance services. The following table shows maintenance and support revenue, in dollars and as a percentage of total revenues (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Maintenance and support revenue$82.5
 $80.9
 $1.6
 2.0% $242.4
 $235.1
 $7.2
 3.1%$81.6
 $79.9
 $1.7
 2.1% $164.1
 $159.8
 $4.3
 2.7%
As a percentage of total revenue17.3% 16.9%     16.8% 16.5%    16.3% 16.7%     16.6% 16.6%    
Three Months Ended June 30, 2016March 31, 2017 compared with Three Months Ended June 30, 2015March 31, 2016
The increase in maintenance and support revenue was driven primarily by maintenance renewals in our Enterprise and Imaging segment.segments.
NineSix Months Ended June 30, 2016March 31, 2017 compared with NineSix Months Ended June 30, 2015March 31, 2016
The increase in maintenance and support revenue was driven primarily by maintenance renewals in our Enterprise and Imaging segment and prior year license sales in our Healthcare segment, partially offset by a decline in maintenance renewals in our Mobile segment.segments.

Costs and Expenses
Cost of Product and Licensing Revenue
Cost of product and licensing revenue primarily consists of material and fulfillment costs, manufacturing and operations costs and third-party royalty expenses. The following table shows the cost of product and licensing revenue, in dollars and as a percentage of product and licensing revenue (dollars in millions):
 Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
June 30,  June 30, 
2016 2015  2016 2015 
Cost of product and licensing revenue$20.8
 $21.3
 $(0.5) (2.3)% $65.0
 $68.5
 $(3.5) (5.1)%
As a percentage of product and licensing revenue13.6% 13.1%     13.3% 13.5%    

Three Months Ended June 30, 2016 compared with Three Months Ended June 30, 2015
The decrease in cost of product and licensing revenue was primarily driven by lower costs in our Mobile segment. Gross margins decreased 0.5 percentage points, primarily driven by lower licensed Dragon Medical product sales in our Healthcare segment as we transition from perpetual to subscription models.
Nine Months Ended June 30, 2016 compared with Nine Months Ended June 30, 2015
The decrease in cost of product and licensing revenue was primarily driven by lower costs in our Mobile segment. Gross margins increased 0.3 percentage points, primarily driven by higher revenues from higher margin license products in our Enterprise and Imaging segments.
Cost of Professional Services and Hosting Revenue
Cost of professional services and hosting revenue primarily consists of compensation for services personnel, outside consultants and overhead, as well as the hardware, infrastructure and communications fees that support our hosting solutions. The following table shows the cost of professional services and hosting revenue, in dollars and as a percentage of professional services and hosting revenue (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Cost of professional services and hosting revenue$158.4
 $153.6
 $4.8
 3.1% $466.4
 $461.2
 $5.2
 1.1%$164.2
 $154.7
 $9.5
 6.1% $329.1
 $308.0
 $21.1
 6.8%
As a percentage of professional services and hosting revenue65.4% 65.6%     65.7% 67.3%    63.5% 64.4%     64.3% 65.9%    
Three Months Ended June 30, 2016March 31, 2017 compared with Three Months Ended June 30, 2015March 31, 2016
The increase in cost of professional services and hosting revenue was primarily driven by higher professional services compensation expense in our HealthcareEnterprise segment driven by a recent acquisition.acquisitions and higher cloud services costs driven by growth in our Dragon Medical cloud revenue in our Healthcare segment. Gross margins increased 0.20.9 percentage points primarily driven by margin expansion in our cloud-based services within our Mobile segment,and Healthcare segments, partially offset by higher professional services revenue in our Healthcare segmentimpact from a recent acquisition which carries a lower gross margin.
NineSix Months Ended June 30, 2016March 31, 2017 compared with NineSix Months Ended June 30, 2015March 31, 2016
The increase in cost of professional services and hosting revenue was primarily driven by higher professional services compensation expense in our HealthcareEnterprise segment driven by a recent acquisition as well as higher stock-based compensation expense. These increases were partially offset by reduction in medical transcription expense and Mobile cloud-based services expenses as a result of our cost-savings initiatives including our on-going efforts to move costs and activities to lower-cost countries.acquisitions. Gross margins increased 1.6 percentage points primarily driven by margin expansion in our cloud-based services within our Mobile segment, partially offset by higher professional services revenue in our Healthcare segmentimpact from a recent acquisition which carries a lower gross margin.
Cost of Product and Licensing Revenue
Cost of product and licensing revenue primarily consists of material and fulfillment costs, manufacturing and operations costs and third-party royalty expenses. The following table shows the cost of product and licensing revenue, in dollars and as a percentage of product and licensing revenue (dollars in millions):
 Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
March 31,  March 31, 
2017 2016  2017 2016 
Cost of product and licensing revenue$18.8
 $20.8
 $(2.0) (9.8)% $37.2
 $44.2
 $(7.1) (16.0)%
As a percentage of product and licensing revenue11.8% 13.1%     12.0% 13.1%    
Three Months Ended March 31, 2017 compared with Three Months Ended March 31, 2016
The decrease in cost of product and licensing revenue was primarily driven by lower costs in our Healthcare and Imaging segments. Gross margins increased 1.3 percentage points, primarily driven by higher revenues from higher margin license products in our Enterprise segment.
Six Months Ended March 31, 2017 compared with Six Months Ended March 31, 2016
The decrease in cost of product and licensing revenue was primarily driven by lower costs in our Healthcare and Imaging segments. Gross margins increased 1.1 percentage points, primarily driven by higher revenues from higher margin license products in our Enterprise segment.

Cost of Maintenance and Support Revenue
Cost of maintenance and support revenue primarily consists of compensation for product support personnel and overhead. The following table shows the cost of maintenance and support revenue, in dollars and as a percentage of maintenance and support revenue (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Cost of maintenance and support revenue$13.6
 $13.7
 $(0.1) (0.9)% $40.5
 $41.1
 $(0.6) (1.4)%$13.2
 $13.6
 $(0.4) (2.8)% $26.8
 $26.9
 $(0.1) (0.3)%
As a percentage of maintenance and support revenue16.5% 16.9%     16.7% 17.5%    16.2% 17.1%     16.4% 16.8%    
Three Months Ended June 30, 2016March 31, 2017 compared with Three Months Ended June 30, 2015March 31, 2016
The cost ofGross margins increased 0.9 percentage points primarily driven by higher maintenance and support revenue was primarily unchanged, and grossin our Enterprise segment which carries a higher margin.
Six Months Ended March 31, 2017 compared with Six Months Ended March 31, 2016
Gross margins increased 0.4 percentage points primarily driven by higher maintenance and support revenue in our Imaging segment.
Nine Months Ended June 30, 2016 compared with Nine Months Ended June 30, 2015
The decrease in cost of maintenance and support revenue was primarily driven by lower compensation related expense. Gross margins increased 0.8 percentage points primarily driven byEnterprise segment which carries a higher maintenance and support revenue in our Healthcare and Imaging segments.margin.
Research and Development Expense
Research and development expense primarily consists of salaries, benefits, and overhead relating to engineering staff as well as third party engineering costs. The following table shows research and development expense, in dollars and as a percentage of total revenues (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Research and development expense$67.8
 $78.2
 $(10.4) (13.3)% $205.5
 $233.3
 $(27.8) (11.9)%$66.2
 $67.2
 $(1.0) (1.5)% $132.6
 $137.8
 $(5.2) (3.8)%
As a percentage of total revenue14.2% 16.4%     14.2% 16.4%    13.3% 14.0%     13.4% 14.3%    
Three Months Ended June 30, 2016March 31, 2017 compared with Three Months Ended June 30, 2015March 31, 2016
The decrease in research and development expense was primarily attributable to a reduction of $7.7 million in totallower compensation costs, including stock-based compensation, as we benefited from our cost-savings initiatives including our restructuring plans executed during the period and our on-going efforts to move costs and activities to lower-cost countries during the fiscal year.period.
NineSix Months Ended June 30, 2016March 31, 2017 compared with NineSix Months Ended June 30, 2015March 31, 2016
The decrease in research and development expense was primarily attributable to a reduction of $19.4 million in totallower compensation costs, including stock-based compensation, as we benefited from our cost-savings initiatives including our restructuring plans executed during the period and our on-going efforts to move costs and activities to lower-cost countries during the fiscal year.period.

Sales and Marketing Expense
Sales and marketing expense includes salaries and benefits, commissions, advertising, direct mail, public relations, tradeshow costs and other costs of marketing programs, travel expenses associated with our sales organization and overhead. The following table shows sales and marketing expense, in dollars and as a percentage of total revenues (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Sales and marketing expense$96.0
 $99.3
 $(3.3) (3.3)% $289.4
 $303.8
 $(14.3) (4.7)%$93.7
 $92.8
 $0.8
 0.9% $195.2
 $193.4
 $1.8
 0.9%
As a percentage of total revenue20.1% 20.8%     20.1% 21.3%    18.8% 19.4%     19.8% 20.0%    
Three Months Ended June 30, 2016March 31, 2017 compared with Three Months Ended June 30, 2015March 31, 2016
The decreaseincrease in sales and marketing expense was primarily attributable to a $4.5 million increase in total compensation and commission costs, including stock-based compensation expense, partially offset by a $3.6 million decrease in marketing and channel program spending and a $2.0 million decrease in expense as a result of the conclusion of an exclusive commercialization rights under a collaboration agreement during the second quarter of fiscal year 2016 and a $1.1 million decrease in marketing and channel program spending.2016.
NineSix Months Ended June 30, 2016March 31, 2017 compared with NineSix Months Ended June 30, 2015March 31, 2016
The decreaseincrease in sales and marketing expense was primarily attributable to a $5.1$9.6 million increase in total compensation and commission costs, including stock-based compensation expense, partially offset by a $6.8 million decrease in marketing and channel program spending and a $3.1$4.0 million decrease in travel related expenses, and a $2.5 million decrease in total compensation costs, including stock-based compensation expense as we benefited from our cost-saving initiatives including our restructuring plan executed during the period. In addition, sales and marketing expense decreased $2.0 million as a result of the conclusion of an exclusive commercialization rights under a collaboration agreement during the second quarter of fiscal year 2016.
General and Administrative Expense
General and administrative expense primarily consists of personnel costs for administration, finance, human resources, general management, fees for external professional advisers including accountants and attorneys, and provisions for doubtful accounts. The following table shows general and administrative expense, in dollars and as a percentage of total revenues (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
General and administrative expense$40.3
 $42.1
 $(1.8) (4.3)% $126.8
 $141.4
 $(14.6) (10.3)%$41.5
 $45.9
 $(4.4) (9.6)% $81.3
 $86.4
 $(5.1) (5.9)%
As a percentage of total revenue8.4% 8.8%     8.8% 9.9%    8.3% 9.6%     8.2% 9.0%    
Three Months Ended June 30, 2016March 31, 2017 compared with Three Months Ended June 30, 2015March 31, 2016
The decrease in general and administrative expense was primarily attributable to a $3.7 millionthe decrease in total compensation costs, including stock-based compensation, as we benefited from our cost-savings initiatives including the impact from our restructuring plans executed during the period as well as our on-going efforts to move costs and activities to lower-cost countries during the fiscal year. This decrease was partially offset by a $1.0 million increase in consulting and professional services.services fees related to assessing strategic alternatives and our transformation program.
NineSix Months Ended June 30, 2016March 31, 2017 compared with NineSix Months Ended June 30, 2015March 31, 2016
The decrease in general and administrative expense was primarily attributable to a $13.0 millionthe decrease in total compensation costs, including stock-based compensation, as we benefited from our cost-savings initiatives including the impact from our restructuring plans executed during the period as well as our on-going efforts to move costs and activities to lower-cost countries during the fiscal year. In addition, consulting and professional services fees decreased $2.4 million.related to assessing strategic alternatives and our transformation program.

Amortization of Intangible Assets
Amortization of acquired patents and core and completed technology are included in cost of revenue and the amortization of acquired customer and contractual relationships, non-compete agreements, acquired trade names and trademarks, and other intangibles are included in operating expenses. Customer relationships are amortized on an accelerated basis based upon the pattern in which the economic benefits of the customer relationships are being realized. Other identifiable intangible assets are amortized on a straight-line basis over their estimated useful lives. Amortization expense was recorded as follows (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Cost of revenue$15.1
 $15.8
 $(0.7) (4.2)% $47.1
 $46.5
 $0.5
 1.2%$17.2
 $16.3
 $0.9
 5.4% $32.8
 $32.0
 $0.8
 2.5%
Operating expenses26.7
 26.4
 0.4
 1.4 % 80.2
 78.5
 1.7
 2.2%27.9
 26.4
 1.5
 5.5% 55.8
 53.5
 2.3
 4.3%
Total amortization expense$41.9
 $42.2
 $(0.4) (0.9)% $127.3
 $125.1
 $2.2
 1.8%$45.1
 $42.9
 $2.2
 5.2% $88.5
 $85.5
 $3.1
 3.6%
As a percentage of total revenue8.8% 8.8%     8.8% 8.8%    9.0% 9.0%     9.0% 8.9%    
The increase in total amortization of intangible assets for the ninethree and six months ended June 30, 2016,March 31, 2017, as compared to the ninethree and six months ended June 30, 2015,March 31, 2016, was primarily attributable to the amortization of acquired customer relationship assets during the third quarter of fiscal year 2015.from recent acquisitions.
Acquisition-Related Costs, Net
Acquisition-related costs include costs related to business and other acquisitions, including potential acquisitions. These costs consist of (i) transition and integration costs, including retention payments, transitional employee costs and earn-out payments treated as compensation expense, as well as the costs of integration-related activities, including services provided by third-parties; (ii) professional service fees and expenses, including financial advisory, legal, accounting, and other outside services incurred in connection with acquisition activities, and disputes and regulatory matters related to acquired entities; and (iii) adjustments to acquisition-related items that are required to be marked to fair value each reporting period, such as contingent consideration, and other items related to acquisitions for which the measurement period has ended, such as gains or losses on settlements of pre-acquisition contingencies. Acquisition-related costs were recorded as follows (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30,March 31, March 31,
2016 2015 2016 20152017 2016 2017 2016
Transition and integration costs$1.3
 $2.9
 $(1.6) (54.4)% $3.4
 $9.2
 $(5.8) (63.2)%$3.6
 $1.0
 $2.6
 247.6% $7.3
 $2.0
 $5.3
 259.8 %
Professional service fees3.5
 1.4
 2.1
 146.8 % 6.1
 7.1
 (1.0) (13.9)%3.0
 1.2
 1.8
 148.5% 8.0
 2.6
 5.4
 207.3 %
Acquisition-related adjustments(0.1) (1.9) 1.8
 (92.6)% (1.1) (2.6) 1.5
 (58.4)%(1.2) (1.0) (0.2) 19.4% (0.9) (0.9) 
 (2.4)%
Total acquisition-related costs, net$4.7
 $2.4
 $2.3
 94.8 % $8.4
 $13.7
 $(5.3) (38.5)%$5.4
 $1.2
 $4.2
 339.1% $14.4
 $3.7
 $10.7
 288.8 %
As a percentage of total revenue1.0% 0.5%     0.6% 1.0%    1.1% 0.3%     1.5% 0.4%    
Included in transition and integration costs for the three and ninesix months ended June 30, 2015,March 31, 2017 is $1.9$2.5 million and $6.1$5.6 million respectively, related to contingent retention payments that were accounted for as compensation expense for an acquisitionacquisitions closed induring fiscal year 2014.years 2016 and 2017.
Restructuring and Other Charges, Net
Restructuring and other charges, net include restructuring expenses together with other charges that are unusual in nature, and are the result of unplanned events, and arise outside of the ordinary course of continuing operations. Restructuring expenses consist of employee severance costs and may also include charges for excess facility space and other contract termination costs. Other charges may include gains or losses on non-controlling strategic equity interests, litigation contingency reserves, costs related to a transition agreement for our Chief Executive Officer, asset impairment charge and gains or losses on the sale or disposition of certain non-strategic assets or product lines.

RestructuringWhile restructuring and other charges, net by componentare excluded from our calculation of segment profit, the table below presents the restructuring and other charges, net associated with each segment for the three and nine months ended June 30, 2016 are as follows (dollars in thousands):
                                      
Three Months Ended June 30,Three Months Ended March 31,
2016 20152017 2016
Personnel Facilities Total Restructuring Other Charges Total Personnel Facilities Total Restructuring Other Charges TotalPersonnel Facilities Total Restructuring Other Charges Total Personnel Facilities Total Restructuring Other Charges Total
Healthcare$49
 $1,344
 $1,393
 $
 $1,393
 $659
 $634
 $1,293
 $
 $1,293
$577
 $593
 $1,170
 $
 $1,170
 $613
 $8
 $621
 $
 $621
Mobile62
 1,222
 1,284
 
 1,284
 3,253
 30
 3,283
 3,322
 6,605
3,053
 51
 3,104
 10,773
 13,877
 2,729
 (652) 2,077
 46
 2,123
Enterprise(8) 494
 486
 
 486
 674
 
 674
 
 674
388
 257
 645
 
 645
 (41) 2,014
 1,973
 
 1,973
Imaging7
 294
 301
 
 301
 568
 
 568
 
 568
225
 36
 261
 
 261
 (1) 184
 183
 
 183
Corporate(249) 2,502
 2,253
 
 2,253
 1,668
 
 1,668
 
 1,668
332
 1,318
 1,650
 2,308
 3,958
 1,691
 
 1,691
 61
 1,752
Total$(139) $5,856
 $5,717
 $
 $5,717
 $6,822
 $664
 $7,486
 $3,322
 $10,808
$4,575
 $2,255
 $6,830
 $13,081
 $19,911
 $4,991
 $1,554
 $6,545
 $107
 $6,652
                                      
Nine Months Ended June 30,Six Months Ended March 31,
2016 20152017 2016
Personnel Facilities Total Restructuring Other Charges Total Personnel Facilities Total Restructuring Other Charges TotalPersonnel Facilities Total Restructuring Other Charges Total Personnel Facilities Total Restructuring Other Charges Total
Healthcare$1,363
 $1,352
 $2,715
 $
 $2,715
 $450
 $634
 $1,084
 $
 $1,084
$2,561
 $870
 $3,431
 $
 $3,431
 $1,314
 $8
 $1,322
 $
 $1,322
Mobile4,973
 1,172
 6,145
 46
 6,191
 3,140
 (142) 2,998
 3,322
 6,320
3,265
 51
 3,316
 10,773
 14,089
 4,911
 (50) 4,861
 46
 4,907
Enterprise1,035
 2,528
 3,563
 
 3,563
 963
 95
 1,058
 
 1,058
812
 864
 1,676
 
 1,676
 1,043
 2,034
 3,077
 
 3,077
Imaging219
 478
 697
 
 697
 2,047
 333
 2,380
 
 2,380
586
 387
 973
 
 973
 212
 184
 396
 
 396
Corporate1,820
 5,210
 7,030
 61
 7,091
 1,861
 
 1,861
 
 1,861
1,000
 1,982
 2,982
 3,463
 6,445
 2,069
 2,708
 4,777
 61
 4,838
Total$9,410
 $10,740
 $20,150
 $107
 $20,257
 $8,461
 $920
 $9,381
 $3,322
 $12,703
$8,224
 $4,154
 $12,378
 $14,236
 $26,614
 $9,549
 $4,884
 $14,433
 $107
 $14,540
                                      
During the three and ninesix months ended June 30, 2016,March 31, 2017, we recorded restructuring charges of $5.7$6.8 million and $20.2$12.4 million, respectively. The restructuring charges for the ninesix months ended June 30, 2016March 31, 2017 included $9.4$8.2 million for severance cost related to approximately 220 terminated employees and $4.2 million charge for the reductionclosure of certain excess facility space including adjustment to sublease assumptions associated with prior abandoned facilities. These actions are part of our initiatives to reduce costs and optimize processes. We expect the remaining outstanding severance payments of $2.6 million will be substantially paid by the end of fiscal year 2017. We expect the remaining payments of $11.2 million for the closure of excess facility space will be paid through fiscal year 2025, in accordance with the terms of the applicable leases.
In addition to the restructuring charges, during the three and six months ended March 31, 2017, we recorded $2.3 million and $3.5 million, respectively, for costs related to a transition agreement for our Chief Executive Officer as communicated on our Form 8-K filed on November 17, 2016. The cash payments associated with the transition agreement are expected to be made during fiscal years 2018 and 2019. Also included in other charges was a non-cash impairment charge of $10.8 million resulting from our decision to cease use of a capitalized internally developed software during the three months ended March 31, 2017.
During the three and six months ended March 31, 2016, we recorded restructuring charges of $6.5 million and $14.4 million, respectively. The restructuring charges for the six months ended March 31, 2016 included $9.5 million for severance costs related to approximately 200 terminated employees as part of our initiatives to reduce costs and optimize processes. The restructuring charges also included a $10.7$4.9 million charge for the closure of certain excess facility space.
During the three and nine months ended June 30, 2015, we recorded restructuring charges of $7.5 million and $9.4 million, respectively. The restructuring charges for the nine months ended June 30, 2015 included $8.5 million for severance related to the reduction of approximately 200 employees as part of our initiatives to reduce costs and optimize processes as well as the reduction of approximately 60 employees that eliminated duplicative positions resulting from acquisitions in fiscal year 2014. The restructuring charges also included a $0.9 million charge for the closure of certain excess facility space, including facilities acquired from acquisitions.
Other Expense, Net
Other expense, net consists of interest income, interest expense, gain (loss) from security price guarantee derivatives, gain (loss) from foreign exchange, and gain (loss) from other non-operating activities. The following table shows other expense, net, in dollars and as a percentage of total revenues (dollars in millions): 
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Interest income$1.0
 $0.7
 $0.3
 51.0 % $3.5
 $1.9
 $1.7
 88.9 %$1.3
 $1.6
 $(0.3) (20.8)% $2.3
 $2.5
 $(0.2) (7.8)%
Interest expense(33.2) (29.5) (3.7) 12.5 % (95.4) (89.4) (6.0) 6.7 %(37.9) (32.3) (5.5) 17.1 % (75.9) (62.2) (13.7) 22.0 %
Other expense, net(0.5) (18.4) 17.9
 (97.3)% (7.3) (19.3) 12.0
 (62.2)%
Other (expense) income, net(19.6) 
 (19.6) N/A
 (20.2) (6.8) (13.4) 197.7 %
Total other expense, net$(32.7) $(47.2) $14.5
 (30.8)% $(99.2) $(106.8) $7.7
 (7.2)%$(56.2) $(30.7) $(25.5) 83.0 % $(93.8) $(66.5)   41.0 %
As a percentage of total revenue6.8% 9.9%     6.9% 7.5%    11.2% 6.4%     9.5% 6.9%    


OtherInterest expense net decreased by $14.5 million and $7.7 million for the three and ninesix months ended June 30, 2016,respectively, as compared to the threeMarch 31, 2017 increased $5.5 million and nine months ended June 30, 2015. Interest expense for the nine months ended June 30, 2016 increased $6.0$13.7 million, primarily driven by increase in interest expense as a result of the issuance of debt, including the $676.5 million 1.00% convertible senior debentures2024 Senior Notes issue in June 2016, the first quarter2026 Senior Notes issued in December 2016 and the 1.25% 2025 Debentures in March 2017. These increases were partially offset by lower interest expense resulting from the early repayment of fiscal year 2016.our Credit Facility in December 2015 and the partial repayment of 2020 Senior Notes in January 2017. Other expense,(expense) income, net for the ninethree and six months ended June 30, 2016 decreased $12.0March 31, 2017 included debt extinguishment losses of $18.6 million primarily duerelated to a $17.7 million loss on extinguishment of debt resulting from the partial exchangerepayment of our 2031 debentures in the third quarter of fiscal year 2015.2020 Senior Notes.
Provision for Income Taxes
The following table shows the provision for income taxes and the effective income tax rate (dollars in millions):
Three Months Ended 
Dollar
Change
 
Percent
Change
 Nine Months Ended 
Dollar
Change
 
Percent
Change
Three Months Ended 
Dollar
Change
 
Percent
Change
 Six Months Ended 
Dollar
Change
 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Provision for income taxes$7.8
 $6.5
 $1.3
 20.1% $24.9
 $23.4
 $1.5
 6.2%$9.1
 $9.2
 $(0.1) (1.1)% $19.5
 $17.0
 $2.5
 14.6%
Effective income tax rate(197.4)% (19.9)%     (409.3)% (29.0)%    (37.1)% 420.4%     (51.0)% (810.5)%    

The effective income tax rate was (197.4)(37.1)% and (409.3)(51.0)% for the three and ninesix months ended June 30, 2016,March 31, 2017, respectively. Our current effective income tax rate differs from the U.S. federal statutory rate of 35% primarily due to current period losses in the United States that require an additional valuation allowance thatand accordingly provide no benefit to the provision andas well as an increase to indefinite lived deferred tax liabilities,liabilities. This is partially offset by our earnings in foreign operations that are subject to a significantly lower tax rate than the U.S. statutory tax rate, driven primarily by our subsidiaries in Ireland.
The effective income tax rate is based upon the income for the year, the composition of the income in different countries, changes relating to valuation allowances for certain countries if and as necessary, and adjustments, if any, for the potential tax consequences, benefits or resolutions of audits or other tax contingencies. Our aggregate income tax rate in foreign jurisdictions is lower than our income tax rate in the United States; theStates. The majority of our income before provision for income taxes from foreign operations has been earned by subsidiaries in Ireland. Our effective tax rate may be adversely affected by earnings being lower than anticipated in countries where we have lower statutory tax rates and higher than anticipated in countries where we have higher statutory tax rates.
The Board approved a repurchase agreement for 26.3 million shares of our common stock from the Icahn Group, for a total purchase price of $500.0 million (the “Repurchase”), which was funded with domestic and foreign cash. As a result of the repatriation, in the second quarter of fiscal year 2016 we recorded a $1.0 million increase to our provision for income taxes, net of benefit from the use of U.S. Federal net operating losses and credit carryforwards.
SEGMENT ANALYSIS
We operate in, and report financial information for, the following four reportable segments: Healthcare, Mobile, Enterprise, and Imaging. Segment profit is an important measure used for evaluating performance and for decision-making purposes and reflects the direct controllable costs of each segment together with an allocation of sales and corporate marketing expenses, and certain research and development project costs that benefit multiple product offerings. Segment profit represents income from operations excluding stock-based compensation, amortization of intangible assets, acquisition-related costs, net, restructuring and other charges, net, costs associated with intellectual property collaboration agreements, other expense, net and certain unallocated corporate expenses. We believe that these adjustments allow for more complete comparisons to the financial results of the historical operations.
During the first quarter of fiscal year 2016, we reorganized the organizational management and oversight of our Dragon Consumer business, which was previously reported within our Mobile segment and has now been moved into our Healthcare segment. In addition, we renamed our Mobile and Consumer segment to Mobile segment. During the second quarter of fiscal year 2016, we reclassified certain government payroll incentive credits previously reported in the general and administrative expense to research and development expense and cost of revenue. Accordingly, the segment results in prior periods have been recast to conform to the current period segment reporting presentation.

The following table presents segment results (dollars in millions):
Three Months Ended Change 
Percent
Change
 Nine Months Ended Change 
Percent
Change
Three Months Ended Change 
Percent
Change
 Six Months Ended Change 
Percent
Change
June 30, June 30, March 31, March 31, 
2016 2015 2016 2015 2017 2016 2017 2016 
Segment Revenues(a):
                              
Healthcare$241.0
 $249.5
 $(8.5) (3.4)% $733.5
 $743.6
 $(10.1) (1.4)%$238.5
 $244.4
 $(5.9) (2.4)% $477.7
 $492.5
 $(14.8) (3.0)%
Mobile91.8
 96.0
 (4.2) (4.4)% 280.0
 285.5
 (5.4) (1.9)%100.2
 91.8
 8.4
 9.1 % 192.0
 188.2
 3.8
 2.0 %
Enterprise95.2
 87.0
 8.3
 9.5 % 278.5
 260.9
 17.6
 6.7 %119.4
 94.4
 24.9
 26.4 % 232.3
 183.2
 49.1
 26.8 %
Imaging56.8
 56.3
 0.6
 1.0 % 175.2
 175.8
 (0.6) (0.3)%53.0
 56.7
 (3.7) (6.5)% 105.1
 118.4
 (13.2) (11.2)%
Total segment revenues$484.9
 $488.7
 $(3.8) (0.8)% $1,467.1
 $1,465.7
 $1.5
 0.1 %$511.1
 $487.4
 $23.7
 4.9 % $1,007.1
 $982.3
 $24.8
 2.5 %
Less: acquisition related revenues adjustments(7.0) (10.7) 3.7
 (34.6)% (24.4) (38.7) 14.3
 (37.0)%(11.5) (8.7) (2.8) 32.2 % (19.9) (17.4) (2.4) 14.0 %
Total revenues$477.9
 $477.9
 $
  % $1,442.7
 $1,427.0
 $15.8
 1.1 %$499.6
 $478.7
 $20.9
 4.4 % $987.2
 $964.8
 $22.4
 2.3 %
Segment Profit:                              
Healthcare$78.1
 $83.9
 $(5.8) (6.9)% $237.7
 $245.2
 $(7.5) (3.1)%$83.3
 $78.4
 $4.9
 6.3 % $161.9
 $159.6
 $2.3
 1.4 %
Mobile31.0
 25.5
 5.5
 21.6 % 98.2
 69.9
 28.3
 40.5 %40.4
 33.4
 7.0
 21.0 % 73.9
 67.2
 6.7
 10.0 %
Enterprise31.1
 25.5
 5.6
 22.0 % 91.3
 70.4
 20.9
 29.7 %41.8
 34.1
 7.7
 22.6 % 73.7
 60.3
 13.5
 22.3 %
Imaging20.6
 21.8
 (1.2) (5.5)% 69.8
 63.8
 6.0
 9.4 %18.5
 22.2
 (3.7) (16.7)% 36.1
 49.2
 (13.1) (26.6)%
Total segment profit$160.8
 $156.6
 $4.2
 2.7 % $497.0
 $449.2
 $47.7
 10.6 %$184.0
 $168.1
 $15.9
 9.5 % $345.6
 $336.3
 $9.4
 2.8 %
Segment Profit Margin                              
Healthcare32.4% 33.6% (1.2)%   32.4% 33.0% (0.6)%  34.9% 32.1% 2.9
   33.9% 32.4% 1.5
  
Mobile33.8% 26.6% 7.2 %   35.1% 24.5% 10.6 %  40.3% 36.4% 3.9
   38.5% 35.7% 2.8
  
Enterprise32.6% 29.3% 3.4 %   32.8% 27.0% 5.8 %  35.0% 36.1% (1.1)   31.7% 32.9% (1.2)  
Imaging36.2% 38.7% (2.5)%   39.8% 36.3% 3.5 %  34.8% 39.1% (4.3)   34.3% 41.6% (7.2)  
Total segment profit margin33.2% 32.0% 1.1 %   33.9% 30.6% 3.2 %  36.0% 34.5% 1.5
   34.3% 34.2% 0.1
  
(a) 
Segment revenues differ from reported revenues due to certain revenue adjustments related to acquisitions that will not be fullywould otherwise have been recognized in accordance with authoritative guidancebut for the purchase accounting treatment of the business combinations. SegmentThese revenues also include revenue thatare included to allow for more complete comparisons to the business would have otherwise recognized had we not acquired intellectual propertyfinancial results of historical operations and other assets from the same customer.in evaluating management performance.
Segment Revenues
Three Months Ended June 30, 2016March 31, 2017
Healthcare segment revenuesrevenue decreased $8.5$5.9 million for the three months ended June 30, 2016,March 31, 2017, as compared to the three months ended June 30, 2015.March 31, 2016. Product and licensing revenuesrevenue decreased $11.1$5.3 million driven by lower revenuesrevenue from our licensed Dragon Medical productperpetual license sales as we transition from perpetual to cloud and subscription models.offerings. Professional services and hosting revenues increased $1.7revenue decreased $0.3 million driven by an increase of $6.8 million in sales of professional services primarily from a recent acquisition, partially offset by a decrease of $5.1 million in hosting revenues as we continuedue to experience somecontinued erosion of revenue in our transcription services owedpartially offset by strong revenue growth in part to the growing penetration of our Dragon Medical cloud and subscription offerings.services.

Mobile segment revenues decreased $4.2revenue increased $8.4 million for the three months ended June 30, 2016,March 31, 2017, as compared to the three months ended June 30, 2015.March 31, 2016. Professional services and hosting revenue increased $8.4 million driven primarily by a continued trend toward cloud-based services in our automotive solutions and strength in our mobile operator services.

Enterprise segment revenue increased $24.9 million for the three months ended March 31, 2017, as compared to the three months ended March 31, 2016. Product and licensing revenue increased $12.5 million primarily related to revenue from recent acquisitions and growth in our embedded speech license sales. Professional services and hosting revenue increased $10.3 million driven by strong revenue across many of our omni-channel cloud offerings, including revenue from a recent acquisition. Maintenance and support revenue increased $2.1 million.

Imaging segment revenues decreased $1.6$3.7 million for the three months ended March 31, 2017, as compared to the three months ended March 31, 2016, primarily driven by lower sales of our MFP products.

Six Months Ended March 31, 2017
Healthcare segment revenue decreased $14.8 million for the six months ended March 31, 2017, as compared to the six months ended March 31, 2016. Product and licensing revenue decreased $19.9 million driven by lower revenue from our Dragon Medical perpetual license sales as we transition from perpetual to cloud offerings. Hosting revenue decreased $2.4 million due to continued erosion in our transcription services partially offset by the growth in our Dragon Medical cloud services. These decreases were partially offset by a $6.8 million increase in professional services revenue driven by a recent acquisition.

Mobile segment revenue increased $3.8 million for the six months ended March 31, 2017, as compared to the six months ended March 31, 2016. Professional services and hosting revenue increased $14.3 million driven primarily by a continued trend toward cloud-based services in our automotive solutions and strength in our mobile operator services. Product and licensing revenue decreased $8.8 million and maintenance and support revenue decreased $1.5$1.7 million, owingdue to a decline in devices revenuesrevenue from deterioration in mature markets, partially offset by the growth in recurring product and licensing revenue in our automotive business.

Enterprise segment revenue increased $49.1 million for the six months ended March 31, 2017, as compared to the six months ended March 31, 2016. Professional services and hosting revenues decreased by $1.2 million primarily in our mobile operator services business, partially offset by higher revenue due to continued trend toward cloud-based services in our automotive and devices solutions.

Enterprise segment revenues increased $8.3 million for the three months ended June 30, 2016, as compared to the three months ended June 30, 2015. Professional services and hosting revenues increased $6.0$26.0 million driven by higher professional services for the implementationstrong revenue across many of our on-premise solutions, and product and licensing revenues increased $1.4 million with strong on-premise solutions sales during the period.

Imaging segment revenues increased $0.6 million for the three months ended June 30, 2016, as compared to the three months ended June 30, 2015, primarily driven by strong growth in our print management and capture products, partially offset by lower imaging desktop consumer product sales.
Nine Months Ended June 30, 2016
Healthcare segment revenues decreased $10.1 million for the nine months ended June 30, 2016, as compared to the nine months ended June 30, 2015. Product and licensing revenues decreased $9.0 million driven by lower revenues from our licensed Dragon Medical product sales as we transition from perpetual to cloud and subscription models. Professional services and hosting revenues decreased $5.4 million primarily driven by a decrease of $16.0 million in hosting revenues as we continue to experience some erosion ofomni-channel offerings, including revenue in our transcription services owed in part to the growing penetration of our Dragon Medical cloud and subscription offerings, partially offset by an increase of $10.5 million in professional services primarily from a recent acquisition. Maintenance and support revenues increased $4.4 million driven by prior year license sales.

Mobile segment revenues decreased $5.4 million for the nine months ended June 30, 2016, as compared to the nine months ended June 30, 2015. Product and licensing revenues decreased $14.0revenue increased $19.2 million and maintenance and supportprimarily related to revenue decreased $3.9 million, owing to a decline in devices revenues from deterioration in mature markets, partially offset by the growth in recurring product and licensing revenue in our automotive business Professional services and hosting revenues increased $12.4 million driven primarily by a continued trend toward cloud-based services in our automotive and devices solutions as well as a fiscal year 2015 acquisition in our mobile operator services.

Enterprise segment revenues increased $17.6 million for the nine months ended June 30, 2016, as compared to the nine months ended June 30, 2015. Professional services and hosting revenues increased $13.6 million driven by higher on-demand revenue. Product and licensing revenues increased $3.5 million with strong on-premise solutions sales during the period.recent acquisitions.

Imaging segment revenues decreased $0.6$13.2 million for the ninesix months ended June 30, 2016,March 31, 2017, as compared to the ninesix months ended June 30, 2015,March 31, 2016, primarily driven by lower imaging desktop consumer product sales partially offset by strong growth inof our print management and captureMFP products.
Segment Profit
Three Months Ended June 30, 2016March 31, 2017
Healthcare segment profit for the three months ended June 30, 2016 decreased 6.9%March 31, 2017 increased 6.3% from the same period last year, primarily driven by lower gross profit, partially offset by decreased research and development spending.operating expenses. Segment profit margin decreased 1.2increased 2.9% percentage points, from 33.6%32.1% for the same period last year to 32.4%34.9% during the current period. The decreaseincrease in segment profit margin was primarily driven by lower operating expenses with improvements of 2.3 percentage point and higher gross margins of 3.70.6 percentage points due to a shift in mix towards a higher percentage of professional services revenue, partially offset by decreased research and development spending of 1.4 percentage points and decreased sales and marketing spending of 1.1 percentage points.point.
Mobile segment profit for the three months ended June 30, 2016March 31, 2017 increased 21.5%21.0% from the same period last year, primarily driven by lower research and development spending.higher gross profit. Segment profit margin increased 7.23.9% percentage points, from 26.6%36.4% for the same period last year to 33.8%40.3% during the current period. The increase in segment profit margin was primarily driven by our cost savings and process optimization initiatives with improvements of 4.32.9 percentage points relatedpoint due to decreased research and development spendinglower operating expenses and a 2.31.0 percentage point improvement in gross margin driven by margin expansion in our cloud-based services.
Enterprise segment profit for the three months ended June 30, 2016March 31, 2017 increased 22.1% from the same period last year, driven by increased gross profit and lower research and development spending. Segment profit margin increased 3.4 percentage points, from 29.3% for the same period last year to 32.6% in the current period. The increase in segment profit margin was primarily driven by increased professional services and hosting revenues and our cost savings and process optimization initiatives with improvements of 1.7 percentage point improvement in gross margin and 1.6 percentage points due to lower research and development spending.
Imaging segment profit for the three months ended June 30, 2016 decreased 5.4%22.6% from the same period last year, driven by higher operating expenses.gross profit due to increased revenue. Segment profit margin decreased 2.51.1% percentage points, from 38.7%36.1% for the

same period last year to 36.2% during35.0% in the current period. The decrease in segment profit margin was primarily driven by an increaselower gross margin resulting from a shift in operating expensesmix towards a higher percentage of 2.1 percentage points to support new contracts.professional services and hosting revenue.
Nine Months Ended June 30, 2016
HealthcareImaging segment profit for the ninethree months ended June 30, 2016March 31, 2017 decreased 3.0%16.7% from the same period last year, primarily driven by lower gross profit, offset by lower operating expenses.revenue. Segment profit margin decreased 0.64.3% percentage points, from 33.0%39.1% for the same period last year to 32.4%34.8% during the current period. The decrease in segment profit margin was primarily driven by lower gross margins of 1.5 percentage points due to a shift in mix towards arevenues and higher percentage of professional services revenue, partially offset by decreased salesresearch and marketing expense of 0.6 percentage points.development expenses.
MobileSix Months Ended March 31, 2017
Healthcare segment profit for the ninesix months ended June 30, 2016March 31, 2017 increased 40.6%1.4% from the same period last year, primarily driven by lower expenses and higher gross profit.operating expenses. Segment profit margin increased 10.61.5 percentage points, from 24.5%32.4% for the same period last year to 35.1%33.9% during the current period. The increase in segment profit margin was primarily driven by lower operating expenses with improvements of 1.5 percentage point.
Mobile segment profit for the six months ended March 31, 2017 increased 10.0% from the same period last year, primarily driven by higher gross profit and lower operating expenses. Segment profit margin increased 2.8 percentage

points, from 35.7% for the same period last year to 38.5% during the current period. The increase in segment profit margin was primarily driven by our cost savings and process optimization initiatives with improvements of 8.01.9 percentage pointspoint due to lower operating expenses and a 2.60.9 percentage pointspoint improvement in gross margin driven by margin expansion in our cloud-based services.
Enterprise segment profit for the ninesix months ended June 30, 2016March 31, 2017 increased 29.7%22.3% from the same period last year, driven by lowerhigher gross profit, partially offset by higher operating expenses and increased gross profit.from a recent acquisition. Segment profit margin increased 5.8decreased 1.2 percentage points, from 27.0%32.9% for the same period last year to 32.8%31.7% in the current period. The increasedecrease in segment profit margin was primarily driven by increasedlower gross margin resulting from a shift in mix towards a higher percentage of professional services and hosting revenues and our cost savings and process optimization initiatives with improvements of 3.4 percentage points due to lower operating expenses and a 2.5 percentage point improvement in gross margin.revenue.
Imaging segment profit for the ninesix months ended June 30, 2016 increased 9.4%March 31, 2017 decreased 26.6% from the same period last year, primarily driven by lower expenses.revenue. Segment profit margin increased 3.5decreased 7.2 percentage points, from 36.3%41.6% for the same period last year to 39.8%34.3% during the current period. The increasedecrease in segment profit margin was primarily driven by our cost savingslower revenues and process optimization initiatives with improvements of 2.6 percentage points due to operating expenseshigher research and 1.0 percentage point due to improved gross margin.development expenses.
LIQUIDITY AND CAPITAL RESOURCES
Cash and cash equivalents and marketable securities totaled $617.3$831.2 million as of June 30, 2016,at March 31, 2017, an increase of $48.5$223.1 million as compared to $568.8$608.1 million as ofat September 30, 2015.2016. The higher level of cash and cash equivalents and marketable securities at March 31, 2017 was a result of having received $226.6 million in net proceeds from the issuance of the 1.25% 2025 Debentures after giving effect to the repurchase of our common stock for $99.1 million and repayment of $17.8 million in aggregate principal on our 2031 Debentures. Our working capital was $376.5$185.1 million as of June 30, 2016,March 31, 2017, as compared to working capital of $360.2$347.7 million as of September 30, 2015.2016. As of June 30, 2016,March 31, 2017, our total accumulated deficit was $1,120.2$486.8 million. We do not expect our accumulated deficit to impact our future ability to operate the business given our cash balance and strong operating cash flow positions.
Cash and cash equivalents and marketable securities held by our international operations totaled $102.3 million and $164.2$129.9 million at June 30, 2016 andMarch 31, 2017 compared to $116.5 million at September 30, 2015, respectively.2016. We utilize a variety of financing strategies to ensure that our worldwide cash is available in the locations in which it is needed. We expect to repatriate up to $250.0 million of foreign earnings previously considered indefinitely reinvested to fund the Board approved shares repurchase transaction from the Icahn Group. This one-time event does not change our ability or intent to indefinitely reinvest unremitted earnings of our foreign subsidiaries and we expect the cash held overseas will continue to be used for our international operations. Weoperations, and that we will meet U.S. liquidity needs through future cash flows, use of U.S. cash balances, external borrowings, or some combination of these sources and therefore do not anticipate repatriating additional funds beyond the above expectation for this one-time repurchase transaction from the Icahn Group.these funds.
In July 2016, we entered into an agreement with TouchCommerce, Inc. (“TouchCommerce”)The holders of our 2031 Debentures may require us to acquire all ofredeem the outstanding stockprincipal balance of TouchCommerce. The aggregate consideration for this transaction is expected to be $215.0 million. The aggregate consideration of $215.0$377.7 million, is expected to include $110.0 million paid in cash and $85.0 million paid in a combination of cash and our common stock, determined by us. The remaining $20.0 milliontogether with accrued interest, on November 1, 2017. We expect that we will be paid atable to use our existing cash balances, including cash generated by our operating activities during fiscal 2017, to fund the conclusion of an indemnity period in eitherpotential redemption requests related to the 2031 Debentures, if any. However, we will assess our operating and investing cash or our common stock, at our election. We expectflow requirements and the acquisition to closeborrowing economics in the fourth quarter of fiscal year 2016.capital markets at that time to determine the appropriate funding source.
We believe our current cash and cash equivalents, marketable securities, and cash flow from operations are sufficient to meet our operating needs for at least the next twelve months.

Cash Provided by Operating Activities
Cash provided by operating activities for the ninesix months ended June 30, 2016,March 31, 2017, was $426.9$250.3 million, an increasea decrease of $91.0$50.7 million, as compared to cash provided by operating activities of $336.0$301.1 million for the ninesix months ended June 30, 2015.March 31, 2016. The net increasedecrease was primarily driven by the following factors:
An increase in cash flowsA decrease of $69.7 million resulting from lower net loss, exclusive of non-cash adjustment items;
An increase of $76.0$40.7 million in cash flows generated by changes in working capital excluding deferred revenue; and
Partially offset by aA decrease in cash flows of $54.7$5.8 million from deferred revenue. Deferred revenue contributed cash inflow of $62.0$73.0 million for the ninesix months ended June 30, 2016,March 31, 2017, as compared to $116.7$78.8 million for the ninesix months ended June 30, 2015.March 31, 2016. The deferred revenue growth in the ninesix months ended June 30, 2016March 31, 2017 was driven primarily by our on-demandhosting solutions, most notably for our automotive businessconnected services in our Mobile segment as well as growthsegment; and
A decrease in maintenance and support contracts.cash flows of $4.2 million resulting from higher net loss, exclusive of non-cash adjustment items.

Cash Used in Investing Activities
Cash used in investing activities for the ninesix months ended June 30, 2016,March 31, 2017, was $39.6$176.0 million, a decreasean increase of $155.9$116.3 million, as compared to cash used in investing activities of $195.5$59.7 million for the ninesix months ended June 30, 2015.March 31, 2016. The net decreaseincrease was primarily driven by the following factors:

A decreaseAn increase in cash outflows of $78.5$121.1 million for purchases of marketable securities and other investments;

A decreaseAn increase in cash outflows of $53.8$45.6 million for business and technologyasset acquisitions; and
AnPartially offset by an increase in cash inflows of $16.8$37.0 million from the sales and maturitiessale of marketable securities and other investments.

Cash UsedProvided (Used) in Financing Activities
Cash used inprovided by financing activities for the ninesix months ended June 30, 2016,March 31, 2017, was $311.4$70.9 million, ana increase of $25.9$542.9 million, as compared to cash used in financing activities of $285.5$472.0 million for the ninesix months ended June 30, 2015.March 31, 2016. The net increase was primarily driven by the following factors:
An increaseA decrease in cash outflows of $500.9$475.3 million related to share repurchases. During the Repurchase of 26.3six months ended March 31, 2017, we repurchased 5.8 million shares of our common stock for $99.1 million under our share repurchase program, as compared to 9.4 million shares repurchased under our share repurchase program and 26.3 million shares repurchased from the Icahn Group inclusivefor total cash outflows of fees associated with$574.3 million during the transaction;same period in the prior year;

An increase in cash inflows of $53.0 million from debt activities. During the six months ended March 31, 2017, the net cash inflows from debt activities was $204.9 million including approximately $495.0 million net proceeds from the issuance of our 2026 Senior Notes, approximately $343.6 million net proceeds from the issuance of our 1.25% 2025 Debentures, offset by the repurchase of $600.0 million in aggregate principal of our 2020 Senior Notes and the repurchase of $17.8 million in aggregate principal of our 2031 Debentures. During the six months ended March 31, 2016, the net cash inflows from debt activities was $151.9 million including $676.5 million in aggregate principal from the issuance of our 1.0% 2035 Debentures offset by the $472.5 million repayment of our term loan and the repurchase of $38.3 million in aggregate principal on our 2031 Debentures; and

A decrease in cash outflows of $13.8$13.6 million as a result of higherlower cash payments required to net share settle employee equity awards, due to an increasea decrease in vesting value as a result of higherlower stock prices during the ninesix months ended June 30, 2016March 31, 2017 as compared to the same period in the prior year;

An increase in net cash inflows of $151.9 million from the new convertible debt issuance net of the repayment of long-term debt. The activity during the nine months ended June 30, 2016 included proceeds of $663.8 million, net of debt issuance costs, from the issuance of our 1.0% 2035 Debentures offset by the repurchase of $38.3 million in aggregate principal on our 2.75% Senior Convertible Debentures due in 2031 (the “2031 Debentures”) and to repay the aggregate principal balance of $472.5 million on our term loan under the amended and restated credit agreement;

Offset by an increase in cash inflows of $297.5 million from the new senior note debt issuance in June 2016. We issued $300.0 million aggregate principal amount of 6.000% Senior Notes due on July 1, 2024 in a private placement, net of debt issuance costs; and

A decrease in cash outflows of $39.6 million related to our share repurchase program. During the nine months ended June 30, 2016, we repurchased 9.4 million shares of our common stock for total cash outflows of $198.6 million, as compared to 8.6 million shares of our common stock for total cash outflows of $238.2 million during the same period in the prior year.

Debt and Credit Facilities
Short-term Related Party Note Payable5.625% Senior Notes due 2026
In MarchDecember 2016, our Boardwe issued $500.0 million aggregate principal amount of Directors approved5.625% Senior Notes due on December 15, 2026 (the "2026 Senior Notes") in a repurchase agreement with Icahn Partners LP, Icahn Partners Master Fund LPprivate placement. The proceeds from the 2026 Senior Notes were approximately $495.0 million, net of issuance costs, and High River Limited Partnership (collectively,we used the “Icahn Group”)proceeds to repurchase 26.3 million sharesa portion of our common2020 Senior Notes. The 2026 Senior Notes bear interest at 5.625% per year, payable in cash semi-annually in arrears, beginning on June 15, 2017.

The 2026 Senior Notes are unsecured senior obligations and are guaranteed on an unsecured senior basis by our Subsidiary Guarantors. The 2026 Senior Notes and the guarantees rank equally in right of payment with all of our and the Subsidiary Guarantors’ existing and future unsecured senior debt and rank senior in right of payment to all of our and the Subsidiary Guarantors’ future unsecured subordinated debt. The 2026 Senior Notes and guarantees effectively rank junior to all our secured debt and that of the Subsidiary Guarantors to the extent of the value of the collateral securing such debt and to all liabilities, including trade payables, of our subsidiaries that have not guaranteed the 2026 Senior Notes.
stockAt any time before December 15, 2021, we may redeem all or a portion of the 2026 Senior Notes at a redemption price equal to 100% of the aggregate principal amount of the 2026 Senior Notes to be redeemed, plus a “make-whole” premium and accrued and unpaid interest to, but excluding, the redemption date. At any time on or after December 15, 2021, we may redeem all or a portion of the 2026 Senior Notes at certain redemption prices expressed as percentages of the principal amount, plus accrued and unpaid interest to, but excluding, the redemption date. At any time and from time to time before December 15, 2021, we may redeem up to 35% of the Icahn Groupaggregate outstanding principal amount of the 2026 Senior Notes with the net cash proceeds received by us from certain equity offerings at a price equal to 105.625% of $19.00 per share, for a total purchase price of $500.0 million (the “Repurchase”). Atthe aggregate principal amount, plus accrued and unpaid interest to, but excluding, the redemption date, provided that the redemption occurs no later than 120 days after the closing of the Repurchase,related

equity offering, and at least 50% of the original aggregate principal amount of the 2026 Senior Notes remains outstanding immediately thereafter.
Upon the occurrence of certain asset sales or a change in control, we paid $375.0 million in cash and issuedmust offer to repurchase the 2026 Senior Notes at a promissory noteprice equal to 100% in the case of an asset sale, or 101% in the case of a change of control, of the principal amount of $125.0 million. The promissory note bearsplus accrued and unpaid interest at a rate per annum equal to, approximately 2.64% and has a maturity date of June 13, 2016. On April 15, 2016, we fully repaidbut excluding, the promissory note.
Long-term Debtrepurchase date.
5.375% Senior Notes due 2020
OnIn August 14, 2012, we issued $700.0 million aggregate principal amount of 5.375% Senior Notes due on August 15, 2020 in a private placement. OnIn October 22, 2012, we issued an additional $350.0 million aggregate principal amount of our 5.375% Senior Notes.Notes (collectively the “2020 Senior Notes”). The 2020 Senior Notes bear interest at 5.375% per year, payable in cash semi-annually in arrears. The 2020 Senior Notes are our unsecured senior obligations and are guaranteed (the “Guarantees”) on an unsecured senior basis by substantially all of our direct and indirect wholly owned domestic subsidiaries (the “Subsidiary Guarantors”).the Subsidiary Guarantors. The 2020 Senior Notes and Guaranteesguarantees rank equally in right of payment with all of our and the Subsidiary Guarantors' existing and future unsecured senior debt and rank senior in right of payment to all of our and the Subsidiary Guarantors' future unsecured subordinated debt. The 2020 Senior Notes and Guaranteesguarantees effectively rank junior to all secured debt of our and the Subsidiary Guarantors to the extent of the value of the collateral securing such debt and to all liabilities, including trade payables, of our subsidiaries that have not guaranteed the 2020 Senior Notes. As
In January 2017, we repurchased $600.0 million in aggregate principal amount of June 30, 2016our 2020 Senior Notes using cash and September 30, 2015, the ending unamortized premium was $3.2 million and $3.8 million, respectively,cash equivalents and the net proceeds from our 2026 Senior Notes issued in December 2016. In January 2017, we recorded an extinguishment loss of $18.4 million. In accordance with the authoritative guidance for debt instruments, a loss on extinguishment is equal to the difference between the reacquisition price and the net carrying amount of the extinguished debt, including any unamortized deferred debt discount or issuance costs were $7.8costs. Following this activity, $450.0 million and $9.2 million, respectively.in aggregate principal amount of our 2020 Senior Notes remain outstanding.
6.0% Senior Notes due 2024
In June 2016, we issued $300.0 million aggregate principal amount of 6.0% Senior Notes due on July 1, 2024 (the "2024 Senior Notes") in a private placement. The proceeds from the 2024 Senior Notes were approximately $297.5 million, net of issuance costs. The 2024 Senior Notes bear interest at 6.0% per year, payable in cash semi-annually in arrears. The unamortized deferred debt issuance costs at June 30, 2016 were $2.5 million.
The 2024 Senior Notes are unsecured senior obligations and are guaranteed on an unsecured senior basis by our Subsidiary Guarantors. The 2024 Senior Notes and the guarantees rank equally in right of payment with all of our and the Subsidiary Guarantors’ existing and future unsecured senior debt, including our obligations and those of each such Subsidiary Guarantor under our senior credit facility, and rank senior in right of payment to all of our and the Subsidiary Guarantors’ future unsecured subordinated debt. The 2024 Senior Notes and guarantees effectively rank junior to all our secured debt and that of the Subsidiary Guarantors to the extent of the value of the collateral securing such debt and to all liabilities, including trade payables, of our subsidiaries that have not guaranteed the 2024 Senior Notes.
At any time before July 1, 2019, we may redeem all or a portion of the 2024 Senior Notes at a redemption price equal to 100% of the aggregate principal amount of the 2024 Senior Notes to be redeemed, plus a “make-whole” premium and accrued and unpaid interest to, but excluding, the redemption date. At any time on or after July 1, 2019, we may redeem all or a portion of the 2024 Senior Notes at certain redemption prices expressed as percentages of the principal amount, plus accrued and unpaid interest to, but excluding, the redemption date. At any time and from time to time before July 1, 2019, we may redeem up to 35% of the aggregate outstanding principal amount of the 2024 Senior Notes with the net cash proceeds received by us from certain equity offerings at a price equal to 106% of the aggregate principal amount, plus accrued and unpaid interest to, but excluding, the redemption date, provided that the redemption occurs no later than 120 days after the closing of the related equity offering, and at least 50% of the original aggregate principal amount of the 2024 Senior Notes remains outstanding immediately thereafter.
Upon the occurrence of certain asset sales or a change in control, we must offer to repurchase the 2024 Senior Notes at a price equal to 100% in the case of an asset sale, or 101% in the case of a change of control, of the principal amount plus accrued and unpaid interest to, but excluding, the repurchase date.
1.0% Convertible Debentures due 2035
In December 2015, we issued $676.5 million in aggregate principal amount of 1.0% Senior Convertible Debentures due in 2035 (the “1.0% 2035 Debentures”). Total proceeds were $663.8 million, net of debt issuance costs, and we in a private placement. We used a portion of the proceeds to repurchase $38.3 million in aggregate principal on our 2.75% Senior Convertible Debentures due in 2031 Debentures and to repay the aggregate principal balance of $472.5 million on ourthe term loan underloan. Upon the amendedrepurchase and restated credit agreement.repayment of debts in December 2015, we recorded an extinguishment loss of $4.9 million in other expense, net, in the accompanying consolidated statements of operations. The 1.0% 2035 Debentures bear interest at 1.0% per year, payable in cash semi-annually in arrears, beginning on June 15, 2016. In addition to ordinary interest and default additional interest, beginning with the semi-annual interest period commencing on December 15, 2022, contingent interest will accrue during any regular semi-annual interest period where the average trading price of our 1.0% 2035 Debentures for the ten trading day period immediately preceding the first day of such semi-annual period is greater than or equal to $1,200 per $1,000 principal amount of our 1.0% 2035 Debentures, in which case, contingent interest will accrue at a rate of 0.50% per annum of such average trading price.arrears. The 1.0% 2035 Debentures mature on December 15, 2035, subject to the right of the holders to require us to redeem the

1.0% 2035 Debentures on December 15, 2022, 2027, or 2032. The 1.0% 2035 Debentures are general senior unsecured obligations and rank equally in right of payment with all of our existing and future unsecured, unsubordinated indebtedness and senior in right of payment to any indebtedness that is contractually subordinated to the 1.0% 2035 Debentures. The 1.0% 2035 Debentures will be effectively subordinated to indebtedness and other liabilities of our subsidiaries. The initial conversion price is approximately $27.22 per share. At issuance, we allocated $495.4 million to long-term debt, and $181.1 million has been recorded as additional paid-in capital, which is being amortized to interest expense using the effective interest rate method through December 2022. As of March 31, 2017 and September 30, 2016, none of the conversion criteria were met for the 1.0% 2035 Debentures. If the conversion criteria were met, we could be required to repay all or some of the aggregate principal amount in cash prior to the maturity date.
2.75% Convertible Debentures due 2031
In October 2011, we issued $690.0 million in aggregate principal amount of 2.75% Senior Convertible Debentures due in 2031 (the “2031 Debentures”) in a private placement. The 2031 Debentures bear interest at 2.75% per year, payable in cash semi-annually in arrears. The 2031 Debentures mature on November 1, 2031, subject to the right of the holders to require us to redeem the 2031 Debentures on November 1, 2017, 2021, and 2026. The 2031 Debentures are general senior unsecured obligations and

rank equally in right of payment with all of our existing and future unsecured, unsubordinated indebtedness and senior in right of payment to any indebtedness that is contractually subordinated to the 2031 Debentures. The 2031 Debentures will be effectively subordinated to indebtedness and other liabilities of our subsidiaries. The initial conversion price is approximately $32.30 per share. At issuance, we allocated $533.6 million to long-term debt, and $156.4 million has been recorded as additional paid-in capital, which is being amortized to interest expense using the effective interest rate method through November 2017.
In June 2015, we entered into separate privately negotiated agreements with certain holders of our 2031 Debentures to exchange, in a private placement, $256.2 million in aggregate principal amount of our 2031 Debentures for approximately $263.9 million in aggregate principal amount of our 1.5% 2035 Debentures. In December 2015, we entered into separate privately negotiated agreements with certain holders of our 2031 Debentures to repurchase $38.3 million in aggregate principal with proceeds received from the issuance of our 1.0% 2035 Debentures. In March 2017, we entered into separate privately negotiated agreements with certain holders of our 2031 Debentures to repurchase $17.8 million in aggregate principal with proceeds received from the issuance of our 1.25% Senior Convertible Debentures issued in March 2017. Following these activities, $377.7 million in aggregate principal amount of our 2031 Debentures remain outstanding. As of March 31, 2017, the remaining aggregate outstanding principal balance has been classified as current portion of long-term debt on the consolidated balance sheet as the holders have the right to require us to redeem on November 1, 2017. As of March 31, 2017 and September 30, 2016, none of the conversion criteria were met for the 2031 Debentures. If the conversion criteria were met, we could be required to repay all or some of the aggregate principal amount in cash prior to the maturity date.
1.25% Convertible Debentures due 2025
In March 2017, we issued $350.0 million in aggregate principal amount of 1.25% Senior Convertible Debentures due in 2025 (the “1.25% 2025 Debentures”) in a private placement. The proceeds were approximately $343.6 million, net of issuance costs. We used a portion of the proceeds to repurchase 5.8 million shares of our common stock for $99.1 million and $17.8 million in aggregate principal on our 2031 Debentures. We intend to use the remaining net proceeds, together with cash on hand, to repurchase, redeem, retire or otherwise repay all of our remaining outstanding 2031 Debentures in November 2017. The 1.25% 2025 Debentures bear interest at 1.25% per year, payable in cash semi-annually in arrears, beginning on October 1, 2017. The 1.25% 2025 Debentures mature on April 1, 2025. The 1.25% 2025 Debentures are general senior unsecured obligations and rank equally in right of payment with all of our existing and future unsecured, unsubordinated indebtedness and senior in right of payment to any indebtedness that is contractually subordinated to the 1.25% 2025 Debentures. The 1.25% 2025 Debentures will be effectively subordinated to indebtedness and other liabilities of our subsidiaries.
We account separately for the liability and equity components of the 1.0% 20351.25% 2025 Debentures in accordance with authoritative guidance for convertible debt instruments that may be settled in cash upon conversion. The guidance requires the carrying amount of the liability component to be estimated by measuring the fair value of a similar liability that does not have an associated conversion feature and record the remainder in stockholders’ equity. At issuance, we allocated $495.4$252.1 million to long-term debt, and $181.1$97.9 million has been recorded as additional paid-in capital, which is being amortized to interest expense using the effective interest rate method through December 2022. As of June 30, 2016, the unamortized discount was $169.0 million and the ending unamortized deferred debt issuance costs were $8.6 million.April 1, 2025.
If converted, the principal amount of the 1.0% 20351.25% 2025 Debentures is payable in cash and any amounts payable in excess of the principal amount will (based on an initial conversion rate, which represents an initial conversion price of approximately $27.22$22.22 per share, subject to adjustment)adjustment under certain circumstances) be paid in cash or shares of our common stock, at our election, only in the following circumstances and to the following extent: (i) prior to June 15, 2035,October 1, 2024, on any date during any fiscal quarter beginning after March 31, 2016June 30, 2017 (and only during such fiscal quarter) if the closing sale price of our common stock was more than 130% of the then current conversion price for at least 20 trading days in the period of the 30 consecutive trading days ending on the last trading day of the previous fiscal quarter; (ii) at any time on or after October 1, 2024, (iii) during the five consecutive business-day period immediately following any five consecutive trading-day period in which the trading price for $1,000 principal amount of the 1.0% 20351.25% 2025 Debentures for each day during such five trading-day period was less than 98% of the closing sale price of our common stock multiplied by the then current conversion rate; (iii)or (iv) upon the occurrence of specified corporate transactions, as described in the indenture for the 1.0% 2035 Debentures; or (iv) at the option of the holder at any time on or after June 15, 2035. Additionally, we1.25% 2025 Debentures. We may not redeem the 1.0% 20351.25% 2025 Debentures in whole or in part, on or after December 20, 2022 for cash at a price equalprior to 100% of the principal amount of the 1.0% 2035 Debentures to be purchased plus any accrued and unpaid interest, including any additional interest to, but excluding, the repurchasematurity date. Each holder shall have the right, at such holder’s option, to require us to repurchase all or any portion of the 1.0% 2035 Debentures held by such holder on December 15, 2022, December 15, 2027, or December 15, 2032 at par plus accrued and unpaid interest. If we undergo a fundamental change or non-stock change of control (as described in the indenture for the 1.0% 20351.25% 2025 Debentures) prior to maturity, holders will have the option to require us to repurchase all or any portion of their debentures for cash at a price equal to 100% of the principal amount of the 1.0% 20351.25% 2025 Debentures to be purchased plus any accrued and unpaid interest, including any additional interest to, but excluding, the repurchase date. As of June 30, 2016,March 31, 2017, none of the conversion criteria were met for the 1.0% 20351.25% 2025 Debentures. If the conversion criteria were met, we could be required to repay all or some of the aggregate principal amount in cash prior to the maturity date.
2.75% Convertible Debentures due 2031
In December 2015, we entered into separate privately negotiated agreements with certain holders of our 2031 Debentures to repurchase $38.3 million in aggregate principal with proceeds received from the issuance of our 1.0% 2035 Debentures. In accordance with the authoritative guidance for convertible debt instruments, a loss on extinguishment is equal to the difference between the reacquisition price and the net carrying amount of the extinguished debt for our 2031 Debentures, including any unamortized debt discount or issuance costs. Upon repurchase we recorded an extinguishment loss of $2.4 million in other expense, net, in the accompanying consolidated statements of operations. Following the repayment, $395.5 million in aggregate principal amount of our 2031 Debentures remain outstanding. The 2031 Debentures bear interest at 2.75% per year, payable in cash semi-annually in arrears. The 2031 Debentures mature on November 1, 2031, subject to the right of the holders to require us to redeem the 2031 Debentures on November 1, 2017, 2021, and 2026. The 2031 Debentures are general senior unsecured obligations and rank equally in right of payment with all of our existing and future unsecured, unsubordinated indebtedness and senior in right of payment to any indebtedness that is contractually subordinated to the 2031 Debentures. The 2031 Debentures will be effectively subordinated to indebtedness and other liabilities of our subsidiaries. The initial conversion price is approximately $32.30 per share. The aggregate debt discount of $89.7 million is being amortized to interest expense using the effective interest rate method through November 2017. As of June 30, 2016 and September 30, 2015, the unamortized discount was $23.4 million and $39.1 million, respectively, and the ending unamortized deferred debt issuance costs were $1.4 million and $2.3 million, respectively. As of June 30, 2016 and September 30, 2015, none of the conversion criteria were met for the 2031 Debentures. If the conversion criteria were met, we could be required to repay all or some of the aggregate principal amount in cash prior to the maturity date.
1.5%1.50% Convertible Debentures due 2035
In June 2015, we issued $263.9 million in aggregate principal amount of 1.5%1.50% Senior Convertible Debentures due in 2035 (the “1.5% 2035 Debentures”). in exchange for $256.2 million in aggregate principal amount of our 2031 Debentures. The 1.5%

2035 Debentures were issued at 97.09% of the principal amount, which resulted in a discount of $7.7 million. The 1.5% 2035 Debentures bear interest at 1.5%1.50% per year, payable in cash semi-annually in arrears,

beginning on November 1, 2015.arrears. The 1.5% 2035 Debentures mature on November 1, 2035, subject to the right of the holders to require us to redeem the 1.5% 2035 Debentures on November 1, 2021, 2026, or 2031. The 1.5% 2035 Debentures are general senior unsecured obligations and rank equally in right of payment with all of our existing and future unsecured, unsubordinated indebtedness and senior in right of payment to any indebtedness that is contractually subordinated to the 1.5% 2035 Debentures. The 1.5% 2035 Debentures will be effectively subordinated to indebtedness and other liabilities of our subsidiaries. The initial conversion price is approximately $23.26 per share. The aggregateAt issuance, we allocated $208.6 million to long-term debt, discount of $63.0and $55.3 million has been recorded as additional paid-in capital, which is being amortized to interest expense using the effective interest rate method through November 2021. As of June 30, 2016March 31, 2017 and September 30, 2015, the ending unamortized discount was $54.0 million and $60.5 million, respectively, and the unamortized deferred debt issuance costs were $2.0 million and $2.3 million, respectively. As of June 30, 2016, and September 30, 2015, none of the conversion criteria were met for the 1.5% 2035 Debentures. If the conversion criteria were met, we could be required to repay all or some of the aggregate principal amount in cash prior to the maturity date.
Revolving Credit Facility
In April 2016, we entered into a credit agreement that provides for a $242.5 million revolving credit line, including letters of credit (together, the “Revolving Credit Facility”). The Revolving Credit Facility matures on April 15, 2021. As of June 30, 2016,March 31, 2017, issued letters of credit in the aggregate amount of $3.9$4.5 million were treated as issued and outstanding when calculating the borrowing availability under the Revolving Credit Facility. As of June 30, 2016,March 31, 2017, we had $238.6$238.0 million available for additional borrowing under the Revolving Credit Facility. Any amounts outstanding under the Revolving Credit Facility will bear interest, at either (i) LIBOR plus an applicable margin of 1.50% or 1.75%, or (ii) the alternative base rate plus an applicable margin of 0.50% or 0.75%. The Revolving Credit Facility is secured by substantially all assets of ours and our Subsidiary Guarantors. The Revolving Credit Facility contains customary affirmative and negative covenants and conditions to borrowing, as well as customary events of default. The unamortized deferred debt issuance costs at June 30, 2016 were $1.6 million.
Credit Facility
The amended and restated credit agreement, entered into on August 7, 2013, includes a term loan and a $75.0 million revolving credit agreement, inclusive of any issued letters of credit (together, the "Credit Facility"). In December 2015, we repaid the aggregate principal balance of $472.5 million on the term loan with proceeds received from the issuance of our 1.0% 2035 Debentures. We recorded a loss of $2.5 million on the extinguishment, representing the unamortized debt discount and issuance costs, in other expense, net, in the accompanying consolidated statements of operations. In connection with entering into the Revolving Credit Facility on April 15, 2016, we terminated our $75.0 million revolving credit agreement. As of September 30, 2015, the unamortized discount was $0.8 million and the ending unamortized deferred debt issuance costs were $1.8 million.
Share Repurchase Program
On April 29, 2013, our Board of Directors approved a share repurchase program for up to $500.0 million of our outstanding shares of common stock. On April 29, 2015, our Board of Directors approved an additional $500.0 million under our share repurchase program. We repurchased 9.4In March 2017, in connection with the issuance of our 1.25% 2025 Debentures, we used a portion of the net proceeds to repurchase 5.8 million shares of our common stock for $197.5$99.1 million duringunder the nine months ended June 30, 2016. This includes the repurchase of 1.0 million shares repurchased from our Chief Executive Officer.approved program. Since the commencement of the program, we have repurchased 40.746.5 million shares for $707.5$806.6 million. These shares were retired upon repurchase. Approximately $292.5$193.4 million remained available for share repurchases as of June 30, 2016March 31, 2017 pursuant to our share repurchase program. Under the terms of the share repurchase program, we have the ability to repurchase shares from time to time through a variety of methods, which may include open market purchases, privately negotiated transactions, block trades, accelerated stock repurchase transactions, or any combination of such methods. The timing and the amount of any purchases will be determined by management based on an evaluation of market conditions, capital allocation alternatives, and other factors. We expect the repurchase of shares under the program to be limited in the foreseeable future. The share repurchase program does not require us to acquire any specific number of shares and may be modified, suspended, extended or terminated by us at any time without prior notice.
In December 2015, as part The timing and the amount of our share repurchase program, we repurchased 1.0 million shares from our Chief Executive Officer, composedany purchases will be determined by management based on an evaluation of 649,649 outstanding sharesmarket conditions, capital allocation alternatives, and 800,000 vested stock options with a net share equivalent of 350,351 shares, for an aggregate purchase price of $21.4 million.
In March 2016, our Board of Directors approved a repurchase agreement with the Icahn Group to repurchase 26.3 million shares of our common stock at a price of $19.00 per share, for a total purchase price of $500.0 million.other factors.

Off-Balance Sheet Arrangements, Contractual Obligations
Contractual Obligations
The following table outlines our contractual payment obligations (dollars in millions):
 Payments Due by Fiscal Year Ended September 30, Payments Due by Fiscal Year Ended September 30,
Contractual Obligations Total 2016 2017 and 2018 2019 and 2020 Thereafter Total 2017 2018 and 2019 2020 and 2021 Thereafter
Convertible debentures(1)
 1,335.9
 
 395.5
 
 940.4
 $1,668.1
 $
 $377.7
 $
 $1,290.4
Senior notes 1,350.0
 
 
 1,050.0
 300.0
 1,250.0
 
 
 450.0
 800.0
Interest payable on long-term debt(2)
 480.5
 28.3
 187.2
 170.2
 94.8
 605.1
 44.2
 176.0
 146.6
 238.3
Letters of credit(3)
 3.9
 
 3.9
 
 
 4.5
 0.6
 3.9
 
 
Lease obligations and other liabilities:                    
Operating leases 193.1
 11.4
 51.7
 31.8
 98.2
 176.3
 10.7
 43.8
 31.3
 90.5
Operating leases under restructuring(4)
 57.3
 3.2
 18.0
 11.6
 24.5
 57.9
 5.9
 16.2
 12.4
 23.4
Purchase commitments for inventory, property and equipment(5)
 9.2
 9.2
 
 
 
Purchase commitments(5)
 36.6
 6.6
 12.0
 14.4
 3.6
Total contractual cash obligations $3,429.9
 $52.1
 $656.3
 $1,263.6
 $1,457.9
 $3,798.5
 $68.0
 $629.6
 $654.7
 $2,446.2
(1) 
Holders of the 1.0% 2035 Debentures have the right to require us to redeem the debentures on December 15, 2022, 2027 and 2032. Holders of the 2031 Debentures have the right to require us to redeem the debentures on November 1, 2017, 2021, and 2026. Holders of the 1.5% 2035 Debentures have the right to require us to redeem the debentures on November 1, 2021, 2026, and 2031. Holders of the 1.0% 2035 Debentures have the right to require us to redeem the debentures on December 15, 2022, 2027 and 2032.
(2) 
Interest per annum is due and payable semi-annually under 1.0% 2035 Debentures at a rate of 1.0%, under 2031 Debentures at a rate of 2.75%, under 1.25% 2025 Debentures at a rate of 1.25% and under 1.5% 2035 Debentures at a rate of 1.5%. Interest per annum is due and payable semi-annually on the 5.625% Senior Notes at a rate of 5.625%, 5.375% Senior Notes at a rate of 5.375%, and 6.0% Senior Notes at a rate of 6.0%.
(3) 
Letters of Credit are in place primarily to secure future operating lease payments.
(4) 
Obligations include contractual lease commitments related to facilities that were part of restructuring plans. As of June 30, 2016,March 31, 2017, we have subleased certain of the facilities with total sublease income of $57.5$52.6 million through fiscal year 2025.
(5) 
These amountsPurchase commitments include non-cancelable purchase commitments for property and equipment, as well as inventory, and services in the normal course of business to fulfill customers’ orders currently scheduled in our backlog.business. These amounts also include arrangements that require a minimum purchase commitment by us.

The gross liability for unrecognized tax benefits as of June 30, 2016March 31, 2017 was $25.6$28.3 million. We do not expect a significant change in the amount of unrecognized tax benefits within the next 12 months. We estimate that none of this amount will be paid within the next year and we are currently unable to reasonably estimate the timing of payments for the remainder of the liability.
Contingent Liabilities and Commitments
In connection with certain acquisitions, we may be required to make up to $34.1$22.3 million of additional payments to the selling shareholders contingent upon the achievement of specified objectives, including the achievement of future bookings and sales targets related to the products of the acquired entities. In addition, there are deferred payment obligations to certain former shareholders, contingent upon their continued employment. These deferred payment obligations, totaling $7.3$21.4 million, will be recorded as compensation expense over the applicable employment period.
Off-Balance Sheet Arrangements
Through June 30, 2016,March 31, 2017, we have not entered into any off-balance sheet arrangements or material transactions with unconsolidated entities or other persons.
CRITICAL ACCOUNTING POLICIES, JUDGMENTS AND ESTIMATES
The preparation of financial statements in conformity with U.S. generally accepted accounting principles ("GAAP"), requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and the disclosure of contingent assets and liabilities at the dates of the financial statements, and the reported amounts of revenue and expenses during the reporting periods. On an ongoing basis, we evaluate our estimates, assumptions and judgments, including those related to:

revenue recognition; allowance for doubtful accounts and sales returns; accounting for deferred costs; accounting for internally developed software; the valuation of goodwill and intangible assets; accounting for business combinations, including contingent consideration; accounting for stock-based compensation; accounting for derivative instruments; accounting for income taxes and

related valuation allowances; and loss contingencies. Our management bases its estimates on historical experience, market participant fair value considerations, projected future cash flows and various other factors that are believed to be reasonable under the circumstances. Actual results could differ from these estimates.

Information about those accounting policies we deem to be critical to our financial reporting may be found in ourthe audited financial statements and the notes thereto included in our Annual Report on Form 10-K for the fiscal year ended September 30, 2015, as amended, included in our Form 8-K filed2016. Based on May 11, 2016. There have been no significant changes in our critical accounting policiesevents occurring subsequent to September 30, 2016, we are updating certain of the Critical Accounting Policies, Judgments and estimates during the three and nine months ended June 30, 2016.Estimates.

RECENTLY ADOPTED AND ISSUED ACCOUNTING STANDARDS
Refer to Note 2 to the unaudited consolidated financial statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q.
Item 3.Quantitative and Qualitative Disclosures about Market Risk
We are exposed to market risk from changes in foreign currency exchange rates, interest rates and equity prices which could affect operating results, financial position and cash flows. We manage our exposure to these market risks through our regular operating and financing activities and, when appropriate, through the use of derivative financial instruments.
Exchange Rate Sensitivity
We are exposed to changes in foreign currency exchange rates. Any foreign currency transaction, defined as a transaction denominated in a currency other than the local functional currency, will be reported in the functional currency at the applicable exchange rate in effect at the time of the transaction. A change in the value of the functional currency compared to the foreign currency of the transaction will have either a positive or negative impact on our financial position and results of operations.
Assets and liabilities of our foreign entities are translated into U.S. dollars at exchange rates in effect at the balance sheet date and income and expense items are translated at average rates for the applicable period. Therefore, the change in the value of the U.S. dollar compared to foreign currencies will have either a positive or negative effect on our financial position and results of operations. Historically, our primary exposure has related to transactions denominated in the euro, British pound, Brazilian real, Canadian dollar, Japanese yen, Indian rupee and Hungarian forint.
A hypothetical change of 10% in appreciation or depreciation in foreign currency exchange rates from the quoted foreign currency exchange rates at June 30, 2016March 31, 2017 would not have a material impact on our revenue, operating results or cash flows in the coming year.
Periodically, we enter into forward exchange contracts to hedge against foreign currency fluctuations. These contracts may or may not be designated as cash flow hedges for accounting purposes. We have in place a program which primarily uses forward contracts to offset the risks associated with foreign currency exposures that arise from transactions denominated in currencies other than the functional currencies of our worldwide operations. The program is designed so that increases or decreases in our foreign currency exposures are offset by gains or losses on the foreign currency forward contracts. The outstanding contracts are not designated as accountingcash flow hedges and generally are for periods less than 90 days. The notional contract amount of outstanding foreign currency exchange contracts not designated as cash flow hedges was $196.9$69.3 million at June 30, 2016.March 31, 2017. Based on the nature of the transactions for which the contracts were purchased, a hypothetical change of 10% in exchange rates would not have a material impact on our financial results.
Interest Rate Sensitivity
We are exposed to interest rate risk as a result of our cash and cash equivalents and marketable securities.
At June 30, 2016,March 31, 2017, we held approximately $617.3$831.2 million of cash and cash equivalents and marketable securities primarily consisting of cash, money-market funds, bank deposits and money-market funds.a separately managed investment portfolio. Assuming a one percentage point increase in interest rates, our interest income on our investments classified as cash and cash equivalents and marketable securities would increase by approximately $5.3$7.1 million per annum, based on the June 30, 2016March 31, 2017 reported balances of our investment accounts.
At June 30, 2016,March 31, 2017, we had no outstanding debt exposed to variable interest rates.
Equity Price Risk
We are exposed to equity price risk as a result of security price guarantees that we enter into from time to time. Generally, these price guarantees are for a period of six months or less, and require payment from either us to a third party, or from the third

party to us, based upon changes in our stock price during the contract term. As of June 30, 2016, we have no security price guarantees outstanding.
2031 Debentures, 1.5% 2035 Debentures, and 1.0% 2035 Debentures and 1.25% 2025 Debentures
The fair values of our 2031 Debentures, 1.5% 2035 Debentures, and 1.0% 2035 Debentures and 1.25% 2025 Debentures are dependent on the price and volatility of our common stock as well as movements in interest rates. The fair market values of these debentures will generally increase as the market price of our common stock increases and will decrease as the market price of our common stock decreases. The fair market values of these debentures will generally increase as interest rates fall and decrease as interest rates rise. The market value and interest rate changes affect the fair market values of these debentures, but do not impact our financial position, results of operations or cash flows due to the fixed nature of the debt obligations. However, increases in the value of our common stock above the stated trigger price for each issuance for a specified period of time may provide the holders of these debentures the right to convert each bond using a conversion ratio and payment method as defined in the debenture agreement.
Our debentures trade in the financial markets, and the fair value at June 30, 2016March 31, 2017 was $398.4$380.5 million for the 2031 Debentures, based on an average of the bid and ask prices on that day. The conversion value on June 30, 2016March 31, 2017 was approximately $230.0$202.4 million. A 10% increase in the stock price over the June 30, 2016March 31, 2017 closing price of $15.63$17.31 would cause an estimated $0.7$1.0 million increase to the fair value and a $23.0an $20.2 million increase to the conversion value of the debentures. The fair value at June 30, 2016March 31, 2017 was $255.6$272.1 million for the 1.5% 2035 Debentures, based on an average of the bid and ask prices on that day. The conversion value on June 30, 2016March 31, 2017 was approximately $213.1$196.4 million. A 10% increase in the stock price over the June 30, 2016March 31, 2017 closing price of $15.63$17.31 would cause an estimated $10.0$11.0 million increase to the fair value and a $21.3$19.6 million increase to the conversion value of the debentures. The fair value at June 30, 2016March 31, 2017 was $591.5$643.9 million for the 1.0% 2035 Debentures, based on an average of the bid and ask prices on that day. The conversion value on June 30, 2016March 31, 2017 was approximately $466.7$430.2 million. A 10% increase in the stock price over the June 30, 2016March 31, 2017 closing price of $15.63$17.31 would cause an estimated $27.1$23.5 million increase to the fair value and a $46.7$43.0 million increase to the conversion value of the debentures. The fair value at March 31, 2017 was $349.9 million for the 1.25% 2025 Debentures, based on an average of the bid and ask prices on that day. The conversion value on March 31, 2017 was approximately $272.7 million. A 10% increase in the stock price over the March 31, 2017 closing price of $17.31 would cause an estimated $19.9 million increase to the fair value and a $27.3 million increase to the conversion value of the debentures.
Item 4.Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our management is responsible for establishing and maintaining a system of disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934 (the “Exchange Act”)) designed to ensure that information we are required to disclose in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by an issuer in the reports that it files or submits under the Exchange Act is accumulated and communicated to the issuer’s management, including its principal executive officer or officers and principal financial officer or officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.
We have evaluated the effectiveness of the design and operation of our disclosure controls and procedures under the supervision of, and with the participation of, management, including our Chief Executive Officer and Chief Financial Officer, as of the end of the period covered by this report. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures are effective to meet the requirements of Rules 13a-15(f) and 15d-15(f) under the Exchange Act.
Changes in Internal Control Over Financial Reporting
There were no changes to our internal controls over financial reporting as defined in the Exchange Act Rules 13a-15(f) and 15d-15(f) identified in connection with the evaluation that occurred during the fiscal quarter covered by this Quarterly Report on Form 10-Q that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Part II. Other Information

Item 1.Legal Proceedings
This information is included in Note 15, Commitments and Contingencies, in the accompanying notes to unaudited consolidated financial statements and is incorporated herein by reference from Item 1 of Part I.

Item 1A.
Risk Factors
You should carefully consider the risks described below when evaluating our company and when deciding whether to invest in our company. The risks and uncertainties described below are not the only ones we face. Additional risks and uncertainties not presently known to us or that we do not currently believe are important to an investor may also harm our business operations. If any of the events, contingencies, circumstances or conditions described in the following risksbelow actually occurs, our business, financial condition or our results of operations could be seriously harmed. If that happens, the trading price of our common stock could decline and you may lose part or all of the value of any of our shares held by you.
Risks Related to Our Business
The markets in which we operate are highly competitive and rapidly changing and we may be unable to compete successfully.
There are a number of companies that develop or may develop products that compete in our targeted markets. The markets for our products and services are characterized by intense competition, evolving industry standards, emerging business and distribution models, disruptive software and hardware technology developments, short product and service life cycles, price sensitivity on the part of customers, and frequent new product introductions, including alternatives with limited functionality available at lower costs or free of charge. Within voice recognition and natural language understanding, we compete primarily with AT&T, Baidu,Amazon, Google, MicrosoftiFlyTek and other smaller providers. Within healthcare, we compete primarily with 3M, M*Modal, Optum, 3M and other smaller providers. Within imaging, we compete primarily with ABBYY Adobe, I.R.I.S. and NewSoft.Adobe. In our enterprise business, some of our partners such as Avaya, Cisco, Intervoice and Genesys develop and market products that might be considered substitutes for our solutions. In addition, a number of smaller companies in voice recognition, natural language understanding, text input and imaging produce technologies or products that are in some markets competitive with our solutions. Current and potential competitors have established, or may establish, cooperative relationships among themselves or with third parties to increase the ability of their technologies to address the needs of our prospective customers. Furthermore, there has been a trend toward industry consolidation in our markets for several years. We expect this trend to continue as companies attempt to strengthen or hold their market positions in an evolving industry and as companies are acquired or are unable to continue operations.
The competition in these markets could adversely affect our operating results by reducing the volume of the products we license or the prices we can charge. Some of our current or potential competitors, such as 3M, Adobe, Baidu,Amazon and Google, and Microsoft, have significantly greater financial, technical and marketing resources than we do. These competitors may be able to respond more rapidly than we can to new or emerging technologies or changes in customer requirements. They may also devote greater resources to the development, promotion and sale of their products than we do, and in certain cases may be able to include or combine their competitive products or technologies with other of their products or technologies in a manner whereby the competitive functionality is available at lower cost or free of charge within the larger offering. To the extent they do so, market acceptance and penetration of our products, and therefore our revenue and bookings, may be adversely affected. Our success will depend substantially upon our ability to enhance our products and technologies and to develop and introduce, on a timely and cost-effective basis, new products and features that meet changing customer requirements and incorporate technological enhancements. If we are unable to develop new products and enhance functionalities or technologies to adapt to these changes, or if we are unable to realize synergies among our acquired products and technologies, our business will suffer.
Our operating results may fluctuate significantly from period to period, and this may cause our stock price to decline.
Our revenue, bookings and operating results have fluctuated in the past and are expected to continue to fluctuate in the future. Given this fluctuation,these fluctuations, we believe that quarter to quarter comparisons of revenue, bookings and operating results are not necessarily meaningful or an accurate indicator of our future performance. As a result,These fluctuations may cause our results of operations mayto not meet the expectations of securities analysts or investors in the future.investors. If this occurs, the price of our stock would likely decline. Factors that contribute to fluctuations in operating results include the following:include:
volume, timing and fulfillment of customer orders and receipt of royalty reports;
the pace of the transition to an on-demand and transactional revenue model;
slowing sales by our distribution and fulfillmentchannel partners to their customers, which may place pressure on these partners to reduce purchases of our products;
volume, timing and fulfillment of customer orders and receipt of royalty reports;customers;
customers delaying their purchasing decisions in anticipation of new versions of our products;
contractual counterparties are unable to, or do not, meet their contractual commitments to us;
introduction of new products by us or our competitors;

seasonality in purchasing patterns of our customers;

reduction in the prices of our products in response to competition, market conditions or contractual obligations;
returns and allowance charges in excess of accrued amounts;
timing of significant marketing and sales promotions;
impairment charges againstof goodwill andor intangible assets;
delayed realization of synergies resulting from our acquisitions;
accounts receivable that are not collectible and write-offs of excess or obsolete inventory and accounts receivable that are not collectible;inventory;
increased expenditures incurred pursuing new product or market opportunities;
general economic trends as they affect retail and corporate sales; and
higher than anticipated costs related to fixed-price contracts with our customers.
Due to the foregoing factors, among others, our revenue, bookings and operating results are difficult to forecast. Our expense levels are based in significant part on our expectations of future revenue, and we may not be able to reduce our expenses quickly to respond to a shortfall in projected revenue. Therefore, our failure to meet revenue expectations would seriously harm our operating results, financial condition and cash flows.
A significant portion of our revenue and bookings are derived, and a significant portion of our research and development activities are based, outside the United States. Our results could be harmed by economic, political, regulatory, foreign currency fluctuations and other risks associated with these international regions.
Because we operate worldwide, our business is subject to risks associated with doing business internationally. We anticipate that revenue and bookings from international operations could increase in the future. Most of our international revenue and bookings are generated by sales in Europe and Asia. In addition, some of our products are developed outside the United States and we have a large number of employees in India that provide transcription services. We also have a large number of employees in Canada, Germany and the United Kingdom that provide professional services. A significant portion of the development of our voice recognition and natural language understanding solutions is conducted in Canada and Germany, and a significant portion of our imaging research and development is conducted in Hungary and Canada. We also have significant research and development resources in Austria, Belgium, Italy, and the United Kingdom. In addition, we are exposed to changes in foreign currencies including the euro, British pound, Brazilian real, Canadian dollar, Japanese yen, Indian rupee and Hungarian forint. Changes in the value of foreign currencies relative to the value of the U.S. dollar could adversely affect future revenue and operating results. Accordingly, our future results could be harmed by a variety of factors associated with international sales and operations, including:
the impact on local and global economies of the United Kingdom leaving the European UnionUnion;
changes in foreign currency exchange rates or the lack of ability to hedge certain foreign currencies;
changes in a specific country's or region's economic conditions;
compliance with laws and regulations in many countries and any subsequent changes in such laws and regulations;
geopolitical turmoil, including terrorism and war;
trade protection measures and import or export licensing requirements imposed by the United States and/or by other countries;
negative consequences from changes in applicable tax laws;
difficulties in staffing and managing operations in multiple locations in many countries;
longer payment cycles of foreign customers and timing of collections in foreign jurisdictions; and
less effective protection of intellectual property than in the United States.

If our efforts to design and execute our formal transformation program are not successful, our business could be harmed.
We have been designing and executing a formal transformation program to focus our product investments on our growth opportunities, increase our operating efficiencies, reduce costs, and further enhance shareholder value through share buybacks. The design of this program requires numerous assumptions and estimates that are unpredictable and inherently uncertain. There can be no assurance that we will be successful in designing and/or executing this transformation program or be able to realize any of the anticipated benefits of this program, within the expected timeframes, or at all. Additionally, if we are not successful in strategically aligning our product portfolio, the activity of such businesses may dilute our earnings and we may not be able to achieve the anticipated benefits of this program. As a result, our financial results may not meet our or the expectations of securities analysts or investors in the future and our business could be harmed.
If we are unable to attract and retain key personnel, our business could be harmed.
If any of our key employees were to leave, we could face substantial difficulty in hiring qualified successors and could experience a loss in productivity while any successor obtains the necessary training and experience. Our employment relationships are generally at-will and we have had key employees leave in the past. We cannot assure you that one or more key employees will not leave in the future. We intend to continue to hire additional highly qualified personnel, including software engineersresearch and development and operational personnel, but may not be able to attract, assimilate or retain qualified personnel in the future. Any failure to attract, integrate, motivate and retain these employees could harm our business.
Our strategy to increase term licensing and transaction based recurring revenue may adversely affect our near-term revenue growth and results of operations.
Our shift to term licensing and transaction based recurring revenue models, from a perpetual software license model, will create a recurring revenue stream that is more predictable, however the transition creates risks related to the timing of revenue recognition. We also incur certain expenses associated with the infrastructures and selling efforts of our hosting offerings in advance of our ability to recognize the revenues associated with these offerings, which may adversely affect our near-term reported revenues, results of operations and cash flows. A decline in renewals of recurring revenue offerings in any period may not be immediately reflected in our results for that period, but may result in a decline in our revenue and results of operations in future quarters.
Interruptions or delays in service from data center hosting facilities could impair the delivery of our services and harm our business.
We currently serve our customers from our, and third party, data center hosting facilities. Any damage to, or failure of, our systems in whole or in part could result in interruptions in our service. Interruptions in our service may reduce our revenue, cause us to issue credits or pay penalties, cause customers to terminate their on-demand services and adversely affect our renewal rates and our ability to attract new customers.
Our business is subject to a variety of domestic and international laws, rules, policies and other obligations regarding data protection.
We are subject to a complex array of federal, state and international laws relating to the collection, use, retention, disclosure, security and transfer of personally identifiable information.information and personal health information, with additional laws applicable in some jurisdictions where the information is collected from children. In many cases, these laws apply not only to third-party transactions,transfers between unrelated third-parties but also to transfers of information between us and our subsidiaries, and among us, our subsidiaries and other parties with which we have relations.subsidiaries. Many jurisdictions have passed laws in this area, and other jurisdictions are considering imposing additional restrictions. These laws continue to evolve and may be inconsistent from jurisdiction to jurisdiction. In April 2016, the European Commission adopted the General Data Protection Regulation (the “GDPR”). The GDPR has a two-year phase-in period. Complying with the GDPR and other emerging and changing requirements may cause us to incur substantial costs or require us to change our business practices. Noncompliance could result in penalties or significant legal liability, and could affect our ability to retain and attract customers.
Any failure by us, our customers, suppliers or other parties with whom we do business to comply with our privacy policy or with other federal, state or international privacy-related or data protection laws and regulations could result in proceedings against us by governmental entities or others. Any alleged or actual failure to comply with applicable privacy laws and regulations may:
cause our customers to lose confidence in our solutions;
harm our reputation;
expose us to litigation and liability; and
require us to incur significant expenses for remediation.
Security and privacy breaches may damage client relations and inhibit our growth.
The confidentiality and security of our, and third party, information is critical to our business. Our services involve the transmission, use, and storage of customers’ and their customer’s confidential information, and ainformation. A failure of our security or privacy measures or policies could have a material adverse effect on our financial operation and results of operations. These measures may be breached as a result of third-party action, through a variety of means resulting in someone obtaining unauthorized access to our or our customers’ information or to our intellectual property. Because the techniques used to obtain unauthorized access, or to sabotage

systems, change frequently and generally are not recognized until launched against a target, we may be unable to anticipate these techniques or to implement adequate preventative measures. Any security or privacy breach may:
cause our customers to lose confidence in our solutions;
harm our reputation;
expose us to litigation and liability; and
increase our expenses from potential remediation costs.
We have a history of operating losses, and may incur losses in the future, which may require us to raise additional capital on unfavorable terms.incur significant expense for remediation.
Interruptions or delays in service from data center hosting facilities could impair the delivery of our services and harm our business.
We reported net lossescurrently serve our customers from our, third-party, data center hosting facilities, and third-party public cloud facilities. Any damage to, or failure of, $115.0 million, $150.3 million and $115.2 millionthe systems that serve our customers in fiscal years 2015, 2014 and 2013, respectively, and have a total accumulated deficit of $1,120.2 million as of June 30, 2016. If we are unable to return to profitability, the market price forwhole or in part could result in interruptions in our stockservice. Interruptions in our service may decline, perhaps substantially. We cannot assure you thatreduce our revenue, cause us to issue credits or bookings will grow or that we will returnpay service level agreement penalties, cause customers to profitability in the future. If we do not achieve profitability, we may be requiredterminate their on-demand services and adversely affect our renewal rates and our ability to raise additional capital to maintain or grow our operations. Additional capital, if available at all, may be highly dilutive to existing investors or contain other unfavorable terms, such as a high interest rate and restrictive covenants.attract new customers.
As part of our business strategy, we acquire other businesses and technologies, and our ability to realize the anticipated benefits of our acquisitions will depend on successfully integrating the acquired businesses.
As part of our business strategy, we have in the past acquired, and expect to continue to acquire, other businesses and technologies. Our prior acquisitions required, and our recently completed acquisitions continue to require, substantial

integration and management efforts, and we expect future acquisitions to require similar efforts. Successfully realizing the benefits of acquisitions involves a number of risks, including:
difficulty in transitioning and integrating the operations and personnel of the acquired businesses;
potential disruption of our ongoing business and distraction of management;
potential difficulty in successfully implementing, upgrading and deploying in a timely and effective manner new operational information systems and upgrades of our finance, accounting and product distribution systems;
difficulty in incorporating acquired technologyproducts and technologies into our products and technology;technologies;
potential difficulties in completing projects associated with in-process research and development;
unanticipated expenses and delays in completing acquired development projects and technology integration and upgrades;
management ofchallenges associated with managing additional, geographically remote business units both in the United States and internationally;businesses;
impairment of relationships with partners and customers;
assumption of unknown material liabilities of acquired companies;
accurate projection of revenue and bookings plans of the acquired entity in the due diligence process;
customers delaying purchases of our products pending resolution of product integration between our existing and our newly acquired products;
entering markets or types of businesses in which we have limited experience; and
potential loss of key employees of the acquired business.
As a result of these and other risks, if we are unable to successfully integrate acquired businesses, we may not realize the anticipated benefits from our acquisitions. Any failure to achieve these benefits or failure to successfully integrate acquired businesses and technologies could seriously harm our business.
Charges to earnings as a result of our acquisitions may adversely affect our operating results in the foreseeable future, which could have a material and adverse effect on the market value of our common stock.
Under accounting principles generally accepted in the United States of America, we record the market value of our common stock orand other formforms of consideration issued in connection with an acquisition as the cost of acquiring the company or business. We have allocatedallocate that cost to the individual assets acquired and liabilities assumed, including various identifiable intangible assets such as acquired technology, acquired trade names and acquired customer relationships, based on their respective fair values. Our

estimates of fair value are based upon assumptions believed to be reasonable but which are inherently uncertain. After we complete an acquisition, the following factors could result in material charges and may adversely affect our operating results and cash flows:
costs incurred to combine the operations of businesses we acquire, such as transitional employee expenses and employee retention, redeployment or relocation expenses;
impairment of goodwill or intangible assets;
amortization of intangible assets acquired;
a reduction in the useful lives of intangible assets acquired;
identification of or changes to assumed contingent liabilities, both income tax and non-income tax related, after our final determination of the amounts for these contingencies or the conclusion of the measurement period (generally up to one year from the acquisition date), whichever comes first;
charges to our operating results to eliminate certain duplicative pre-merger activities, to restructure our operations or to reduce our cost structure;
charges to our operating results resulting from expenses incurred to effect the acquisition; and
charges to our operating results due to the expensing of certain stock awards assumed in an acquisition.
Intangible assets are generally amortized over a fivethree to fifteen year period.ten years. Goodwill is not subject to amortization but is subject to an impairment analysis, at least annually, which may result in an impairment charge if the carrying value exceeds its implied fair value. As of June 30, 2016,March 31, 2017, we had identified intangible assets of approximately $0.7 billion, net of accumulated amortization, and goodwill of approximately $3.4$3.5 billion. In addition, purchase accounting limits our ability to recognize certain revenue that otherwise would have been recognized by the acquired company as an independent business. As a result, the combined company may delay revenue recognition or recognize less revenue than we and the acquired company would have recognized as independent companies.

We have grown, and may continue to grow, through acquisitions, which could dilute our existing stockholders and/or increase our debt levels.
In connection with past acquisitions, we issued a substantial number of shares of our common stock as transaction consideration, including contingent consideration, and also incurred significant debt to finance the cash consideration used for our acquisitions. We may continue to issue equity securities for future acquisitions, which would dilute existing stockholders, perhaps significantly, depending on the terms of such acquisitions. We may also incur additional debt in connection with future acquisitions, which, if available at all, may place additional restrictions on our ability to operate our business.
Our strategy to increase cloud services, term licensing and transaction-based recurring revenue may adversely affect our near-term revenue growth and results of operations.
Our ongoing shift from a perpetual software license model to cloud services, term licensing and transaction-based recurring revenue models will create a recurring revenue stream that is more predictable. The transition, however, creates risks related to the timing of revenue recognition. We also incur certain expenses associated with the infrastructures and selling efforts of our hosting offerings in advance of our ability to recognize the revenues associated with these offerings, which may adversely affect our near-term reported revenues, results of operations and cash flows. A decline in renewals of recurring revenue offerings in any period may not be immediately reflected in our results for that period but may result in a decline in our revenue and results of operations in future quarters.
We have a history of operating losses, and may incur losses in the future, which may require us to raise additional capital on unfavorable terms.
We reported net losses of $12.5 million, $115.0 million and $150.3 million in fiscal years 2016, 2015 and 2014, respectively, and have a total accumulated deficit of $486.8 million as of March 31, 2017. If we are unable to return to profitability, the market price for our stock may decline, perhaps substantially. We cannot assure you that our revenue or bookings will grow or that we will return to profitability in the future. If we do not achieve profitability, we may be required to raise additional capital to maintain or grow our operations. Additional capital, if available at all, may be highly dilutive to existing investors or contain other unfavorable terms, such as a high interest rate and restrictive covenants.
If our efforts to execute our formal transformation program are not successful, our business could be harmed.
We have been executing a formal transformation program to focus our product investments on our growth opportunities, increase our operating efficiencies, reduce costs, and further enhance shareholder value through share buybacks. There can be no assurance that we will be successful in executing this transformation program or be able to fully realize the anticipated benefits of this program, within the expected timeframes, or at all. Additionally, if we are not successful in strategically aligning our product portfolio, we may not be able to achieve the anticipated benefits of this program. A failure to successfully reduce and re-align our costs could have an adverse effect on our revenue and on our expenses and profitability. As a result, our financial results may not meet our or the expectations of securities analysts or investors in the future and our business could be harmed.
Tax matters may cause significant variability in our financial results.
Our businesses are subject to income taxation in the United States, as well as in many tax jurisdictions throughout the world. Tax rates in these jurisdictions may be subject to significant change. If our effective tax rate increases, our operating results and cash flow could be adversely affected. Our effective income tax rate can vary significantly between periods due to a number of complex factors including, but not limited to:including:
projected levels of taxable income;
pre-tax income being lower than anticipated in countries with lower statutory rates or higher than anticipated in countries with higher statutory rates;
increases or decreases to valuation allowances recorded against deferred tax assets;
tax audits conducted and settled by various tax authorities;
adjustments to income taxes upon finalization of income tax returns;
the ability to claim foreign tax credits;
the repatriation of non-U.S. earnings for which we have not previously provided for income taxes; and
changes in tax laws and their interpretations in countries in which we are subject to taxation.

During 2014, Ireland enacted changes to the taxation of certain Irish incorporated companies effective as of January 2021. On October 5, 2015, the Organization for Economic Cooperation and Development released the Final Reports for its Action Plan on Base Erosion and Profit Shifting. The implementation of one or more of these reports in jurisdictions in which we operate, together with the 2014 enactment by Ireland, could result in an increase to our effective tax rate.

The failure to successfully maintain the adequacy of our system of internal control over financial reporting could have a material adverse impact on our ability to report our financial results in an accurate and timely manner.
The SEC, as directed by Section 404 ofUnder the Sarbanes-Oxley Act of 2002, adopted rules requiring public companieswe were required to include a reportdevelop and are required to maintain an effective system of management ondisclosure controls and internal control over financial reporting in their annual reports on Form 10-K that contains an assessment by managementto provide reasonable assurance regarding the reliability of financial reporting and the effectivenesspreparation of our internal control over financial reporting.statements. In addition, our management is required to assess and certify the adequacy of our controls on a quarterly basis, and our independent registered public accounting firmauditors must attest to and report on the effectiveness of our internal control over financial reporting.reporting on an annual basis. Any failure in the effectiveness of our system of internal control over financial reporting could have a material adverse impact on our ability to report our financial statements in an accurate and timely manner,manner. Inaccurate and/or untimely financial statements could subject us to regulatory actions, civil or criminal penalties, shareholder litigation, or loss of customer confidence, which could result in an adverse reaction in the financial marketplace and ultimately could negatively impact our stock price due to a loss of investor confidence in the reliability of our financial statements, which ultimately could negatively impact our stock price.statements.
Impairment of our intangible assets could result in significant charges that would adversely impact our future operating results.
We have significant intangible assets, including goodwill and intangibles with indefinite lives, which are susceptible to valuation adjustments as a result of changes in various factors or conditions. The most significant intangible assets are customer relationships, patents and core technology, completed technology and trademarks. Customer relationships are amortized on an accelerated basis based upon the pattern in which the economic benefits of customer relationships are being utilized. Other identifiable intangible assets are amortized on a straight-line basis over their estimated useful lives. We assess the potential impairment of intangible assets on an annual basis, as well as whenever events or changes in circumstances indicate that the carrying value may not be recoverable. Factors that could trigger an impairment of such assets include the following:
significant underperformance relative to historical or projected future operating results;
significant changes in the manner of or use of the acquired assets or the strategy for our overall business;
significant negative industry or economic trends;
significant decline in our stock price for a sustained period;
changes in our organization or management reporting structure that could result in additional reporting units, which may require alternative methods of estimating fair values or greater disaggregation or aggregation in our analysis by reporting unit; and
a decline in our market capitalization declining to below net book value.
Future adverse changes in these or other unforeseeable factors could result in an impairment charge that would impact our results of operations and financial position in the reporting period identified.
Our sales to government clients subject us to risks, including early termination, audits, investigations, sanctions and penalties.
We derive a portion of our revenues and bookings from contracts with the United States government, as well as various state and local governments, and their respective agencies. Government contracts are generally subject to oversight, including audits and investigations which could identify violations of these agreements. Government contract violations could result in a range of consequences including, but not limited to, contract price adjustments, civil and criminal penalties, contract termination, forfeiture of profit and/or suspension of payment, and suspension or debarment from future government contracts. We could also suffer serious harm to our reputation if we were found to have violated the terms of our government contracts.
Risks Related to Our Intellectual Property and Technology


Third parties have claimed and may claim in the future that we are infringing their intellectual property, and we could be exposed to significant litigation or licensing expenses or be prevented from selling our products if such claims are successful.
From time to time, we are subject to claims that we or our customers may be infringing or contributing to the infringement of the intellectual property rights of others. We may be unaware of intellectual property rights of others that may cover some of our technologies and products. If it appears necessary or desirable, we may seek licenses for these intellectual property rights. However, we may not be able to obtain licenses from some or all claimants, the terms of any offered licenses may not be acceptable to us, and we may not be able to resolve disputes without litigation. Any litigation regarding intellectual property could be costly and time-consuming and could divert the attention of our management and key personnel from our business operations. Intellectual property disputes could subject us to significant liabilities, require us to enter into royalty and licensing arrangements on unfavorable terms, prevent us from manufacturing or licensing certain of our products, cause severe disruptions to our operations or the markets in which we compete, or require us to satisfy indemnification commitments with our customers including contractual provisions under various arrangements. Any of these could seriously harm our business.
Unauthorized use of our proprietary technology and intellectual property could adversely affect our business and results of operations.
Our success and competitive position depend in large part on our ability to obtain and maintain intellectual property rights protecting our products and services. We rely on a combination of patents, copyrights, trademarks, service marks, trade secrets, confidentiality provisions and licensing arrangements to establish and protect our intellectual property and proprietary rights. Unauthorized parties may attempt to copy or discover aspects of our products or to obtain, license, sell or otherwise use information that we regard as proprietary. Policing unauthorized use of our products is difficult and we may not be able to protect our technology from unauthorized use. Additionally, our competitors may independently develop technologies that are substantially the same or superior to our technologies and that do not infringe our rights. In these cases, we would be unable to prevent our competitors from selling or licensing these similar or superior technologies. In addition, the laws of some foreign countries do not protect our

proprietary rights to the same extent as the laws of the United States. Although the source code for our proprietary software is protected both as a trade secret and as a copyrighted work, litigation may be necessary to enforce our intellectual property rights, to protect our trade secrets, to determine the validity and scope of the proprietary rights of others, or to defend against claims of infringement or invalidity. Litigation, regardless of the outcome, can be very expensive and can divert management efforts.
Third parties have claimed and may claim in the future that we are infringing their intellectual property, and we could be exposed to significant litigation or licensing expenses or be prevented from selling our products if such claims are successful.
From time to time, we are subject to claims that we or our customers may be infringing or contributing to the infringement of the intellectual property rights of others. We may be unaware of intellectual property rights of others that may cover some of our technologies and products. If it appears necessary or desirable, we may seek licenses for these intellectual property rights. However, we may not be able to obtain licenses from some or all claimants, the terms of any offered licenses may not be acceptable to us, and we may not be able to resolve disputes without litigation. Any litigation regarding intellectual property could be costly and time-consuming and could divert the attention of our management and key personnel from our business operations. Third party intellectual property disputes could subject us to significant liabilities, require us to enter into royalty and licensing arrangements on unfavorable terms, prevent us from manufacturing or licensing certain of our products, cause severe disruptions to our operations or the markets in which we compete, or require us to satisfy indemnification commitments with our customers including contractual provisions under various arrangements. Any of these could seriously harm our business.
Our software products may have bugs, which could result in delayed or lost revenue and bookings, expensive correction, liability to our customers and claims against us.
Complex software products such as ours may contain errors, defects or bugs. Defects in the solutions or products that we develop and sell to our customers could require expensive corrections and result in delayed or lost revenue and bookings, adverse customer reaction and negative publicity about us or our products and services. Customers who are not satisfied with any of our products may also bring claims against us for damages, which, even if unsuccessful, would likely be time-consuming to defend, and could result in costly litigation and payment of damages. Such claims could harm our reputation, financial results and competitive position.
Risks Related to our Corporate Structure, Organization and Common Stock
Our debt agreements contain covenant restrictions that may limit our ability to operate our business.
Our debt agreements contain, and any of our other future debt agreements or arrangements may contain, covenant restrictions that limit our ability to operate our business, including restrictions on our ability to:
incur additional debt or issue guarantees;
create liens;
make certain investments;
enter into transactions with our affiliates;
sell certain assets;
repurchase capital stock or make other restricted payments;
declare or pay dividends or make other distributions to stockholders; and
merge or consolidate with any entity.

Our ability to comply with these limitations is dependent on our future performance, which will be subject to many factors, some of which are beyond our control, including prevailing economic conditions. As a result of these limitations, our ability to respond to changes in business and economic conditions and to obtain additional financing, if needed, may be significantly restricted, and we may be prevented from engaging in transactions that might otherwise be beneficial to us. In addition, our failure to comply with our debt covenants could result in a default under our debt agreements, which could permit the holders to accelerate our obligation to repay the debt. If any of our debt is accelerated, we may not have sufficient funds available to repay the accelerated debt.
Our significant debt could adversely affect our financial health and prevent us from fulfilling our obligations under our credit facility and our convertible debentures.
We have a significant amount of debt. As of June 30, 2016,At March 31, 2017, we had a total of $2,686.3$2,918.1 million face value of debt outstanding, $1,050.0comprised of $450.0 million of senior notes due in 2020, $300.0 million of senior notes due in 2024, and $1,335.9$500.0 million of senior notes due in 2026. At March 31, 2017, we also had $1,668.1 million in aggregate principal amount of convertible

debentures. debentures outstanding comprised of our 2.75% 2031 Debentures ($377.7 million) redeemable in November 2017, 1.5% 2035 Debentures ($263.9 million) redeemable in November 2021, 1.0% 2035 Debentures ($676.5 million) redeemable in December 2022 and 1.25% 2025 Debentures ($350.0 million) redeemable in April 1, 2025. Investors may require us to redeem these debentures earlier than the 2031 Debentures, 1.5% 2035 Debentures, or 1.0% 2035 Debentures totaling $395.5 million, $263.9 million, and $676.5 million, respectively, in aggregate principal amount in November 2017, November 2021, or December 2022, respectively, or soonerdates indicated if the closing sale price of our common stock is more than 130% of the then current conversion price of the respective debentures for certain specified periods. If a holder elects to convert, we will be required to pay the principal amount in cash and any amounts payable in excess of the principal amount will be paid in cash or shares of our common stock, at our election. We also have a $242.5 million Revolving Credit Facility under which $3.9$4.5 million was committed to backing outstanding letters of credit issued and $238.6$238.0 million was available for borrowing.borrowing at March 31, 2017. Our debt level could have important consequences, for example it could:
require us to use a large portion of our cash flow to pay principal and interest on debt, including the convertible debentures and the credit facility, which will reduce the availability of our cash flow to fund working capital, capital expenditures, acquisitions, research and development, exploiting business opportunities, and other business activities;
place us at a competitive disadvantage compared to our competitors that have less debt; and
limit, along with the financial and other restrictive covenants related to our debt, our ability to borrow additional funds, dispose of assets or pay cash dividends.
Our ability to meet our payment and other obligations under our debt instruments depends on our ability to generate significant cash flow in the future. This, to some extent, is subject to general economic, financial, competitive, legislative and regulatory factors as well as other factors that are beyond our control. We cannot assure you that our business will generate cash flow from operations, or that additional capital will be available to us, in an amount sufficient to enable us to meet our payment obligations under the convertible debentures and our other debt and to fund other liquidity needs. If we are not able to generate sufficient cash flow to service our debt obligations, we may need to refinance or restructure our debt, including the convertible debentures, sell assets, reduce or delay capital investments, or seek to raise additional capital. If we are unable to implement one or more of these alternatives, we may not be able to meet our payment obligations under the convertible debentures and our other debt.
Current uncertainty in the global financial markets and the global economy may negatively affect the value of our investment portfolio.
Our investment portfolio, which primarily includes investments in money market funds, is generally subject to credit, liquidity, counterparty, market and interest rate risks that may be exacerbated by a global financial crisis or by uncertainty surrounding the United Kingdom's exit from the European Union. If the banking system or the fixed income, credit or equity markets deteriorate or remain volatile, our investment portfolio may be impacted and the values and liquidity of our investments could be adversely affected.
The market price of our common stock has been and may continue to be subject to wide fluctuations, and this may make it difficult for you to resell the common stock when you want or at prices you find attractive.
Our stock price historically has been, and may continue to be, volatile. Various factors contribute to the volatility of our stock price, including, for example, quarterly variations in our financial results, new product introductions by us or our competitors and general economic and market conditions. Sales of a substantial number of shares of our common stock by our largest stockholders, or the perception that such sales could occur, could also contribute to the volatility or our stock price. While we cannot predict the individual effect that any of these factors may have on the market price of our common stock, these factors, either individually or in the aggregate, could result in significant volatility in our stock price during any given period of time.price. Moreover, companies that have experienced volatility in the market price of their stock often are subject to securities class action litigation. If we were the subject ofAny such litigation it could result in substantial costs and divert management's attention and resources.
Current uncertainty in the global financial markets and the global economy may negatively affect the value of our investment portfolio.
Our investment portfolio, which includes investments in money market funds, bank deposits and a separately managed investment portfolio, is generally subject to credit, liquidity, counterparty, market and interest rate risks that may be exacerbated by a global financial crisis or by uncertainty surrounding the United Kingdom's exit from the European Union. If the banking

system or the fixed income, credit or equity markets deteriorate or remain volatile, our investment portfolio may be impacted and the values and liquidity of our investments could be adversely affected.
Future issuances of our common stock could adversely affect the trading price of our common stock and our ability to raise funds in new stock offerings.
Future issuances of substantial amounts of our common stock, whether in the public market or through private placements, including issuances in connection with acquisition activities, or the perception that such issuances could occur, could adversely affect prevailing trading prices of our common stock and could impair our ability to raise capital through future offerings of equity or equity-related securities. In connection with past acquisitions, we issued a substantial number of shares of our common stock as transaction consideration or contingent consideration. We may continue to issue equity securities for future acquisitions, which would dilute existing stockholders, perhaps significantly depending on the terms of such acquisitions. No prediction can be made as to the effect, if any, that future sales of shares of common stock, or the availability of shares of common stock for future sale, will have on the trading price of our common stock.
Our business could be negatively affected as a result ofby the actions of activist stockholders.
Responding to actions by activist stockholders can be costly and time-consuming, disrupting our operations and diverting the attention of management and our employees. Furthermore, any perceived uncertainties as to our future direction could result in the loss of potential business opportunities, and may make it more difficult to attract and retain qualified personnel and business partners.

Item 2.Unregistered Sales of Equity Securities and Use of Proceeds

On February 7, 2017, we issued 844,108 shares of our common stock in connection with a business acquisition. The shares were issued in reliance upon an exemption from the registration requirements of the Securities Act of 1933, as amended, provided by Section 4(a)(2) thereof because the issuance did not involve a public offering.

The following is a summary of our share repurchases for the three months ended March 31, 2017:
         
Period Total Number of Shares Purchased Average Price Paid per Share 
Total Number of Shares Purchased as Part of Publicly Announced Program (1)
 
Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program(1)
January 1, 2017 - January 31, 2017 
 $
 
 $292,487
February 1, 2017 - February 28, 2017 
 $
 
 $292,487
March 1, 2017 - March 31, 2017 5,797
 $17.09
 5,797
 $193,410
Total 5,797
   5,797
 

(1) On April 29, 2013, our Board of Directors approved a share repurchase program for up to $500.0 million of our outstanding shares of common stock. On April 29, 2015, our Board of Directors approved an additional $500.0 million under our share repurchase program. The plan has no expiration date. As of March 31, 2017, approximately $193.4 million of repurchasing authority remained available.
For the majority of restricted stock units granted to employees, the number of shares issued on the date the restricted stock units vest is net of the minimum statutory income withholding tax requirements that we pay in cash to the applicable taxing authorities on behalf of our employees. We do not consider these transactions to be common stock repurchases.
Item 3.Defaults Upon Senior Securities
None.

Item 4.Mine Safety Disclosures
Not applicable.



Item 5.Other Information
None.

Item 6.Exhibits
The exhibits listed on the Exhibit Index are filed or incorporated by reference (as stated therein) as part of this Quarterly Report on Form 10-Q.


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Quarterly Report on Form 10-Q to be signed on its behalf by the undersigned, thereunto duly authorized, in the Town of Burlington, Commonwealth of Massachusetts, on August 9, 2016.May 10, 2017.
 
    
 Nuance Communications, Inc.
    
 By: /s/ Daniel D. Tempesta
   Daniel D. Tempesta
   Executive Vice President and Chief Financial Officer
   (Principal Financial Officer and duly authorized signatory)


EXHIBIT INDEX
 
  Incorporated by Reference
Exhibit
Number
Exhibit DescriptionForm File No. Exhibit 
Filing
Date
 
Filed
Herewith
3.1Amended and Restated Certificate of Incorporation of the Registrant.10-Q 000-27038 3.2
 5/11/2001  
3.2Certificate of Amendment of the Amended and Restated Certificate of Incorporation of the Registrant.10-Q 000-27038 3.1
 8/9/2004  
3.3Certificate of Ownership and Merger.8-K 000-27038 3.1
 10/19/2005  
3.4Certificate of Amendment of the Amended and Restated Certificate of Incorporation of the Registrant.S-3 333-142182 3.3
 4/18/2007  
3.5Amended and Restated Bylaws of the Registrant.8-K 000-27038 3.1
 11/13/2007  
3.6Certificate of Elimination of the Series A Participating Preferred Stock8-K 000-27038 3.1
 8/20/2013  
3.7Certificate of Designation of Rights, Preferences and Privileges of Series A Participating Preferred Stock8-K 000-27038 3.2
 8/20/2013  
4.1Indenture, dated as of June 21, 2016, among Nuance Communications, Inc., the guarantors party thereto and U.S. Bank National Association.8-K 001-36056 4.1
 6/22/2016  
10.1*2000 Stock Plan (as amended January 27, 2016)10-Q 001-36056 10.1
 5/10/2016  
10.2Revolving Credit Agreement, dated April 15, 20168-K 001-36056 10.1
 4/19/2016  
10.3Guarantee and Collateral Agreement, dated April 15, 20168-K 001-36056 10.2
 4/19/2016  
10.4Purchase Agreement, dated June 14, 2016, by and among Nuance Communications, Inc. and the other parties thereto8-K 001-36056 10.1
 6/17/2016  
31.1Certification of Chief Executive Officer Pursuant to Rule 13a-14(a) or 15d-14(a).        X
31.2Certification of Chief Financial Officer Pursuant to Rule 13a-14(a) or 15d-14(a).        X
32.1Certification Pursuant to 18 U.S.C. Section 1350.        X
101The following materials from Nuance Communications, Inc.’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2016, formatted in XBRL (Extensible Business Reporting Language): (i) the Consolidated Statements of Operations, (ii) the Consolidated Statements of Comprehensive Loss, (iii) the Consolidated Balance Sheets, (iv) the Consolidated Statements of Cash Flows, and (v) Notes to Unaudited Condensed Consolidated Financial Statements.        X

* Denotes management compensatory plan or arrangement
    Incorporated by Reference
Exhibit
Number
 Exhibit Description Form File No. Exhibit 
Filing
Date
 
Filed
Herewith
3.1
 Amended and Restated Certificate of Incorporation of the Registrant. 10-Q 0-27038 3.2 5/11/2001  
3.2
 Certificate of Amendment of the Amended and Restated Certificate of Incorporation of the Registrant. 10-Q 0-27038 3.1 8/9/2004  
3.3
 Certificate of Ownership and Merger. 8-K 0-27038 3.1 10/19/2005  
3.4
 Amended and Restated Bylaws of the Registrant. 8-K 0-27038 3.1 11/13/2007  
3.5
 Certificate of Amendment of the Amended and Restated Certificate of Incorporation of the Registrant, as amended. S-3 333-142182 3.3 4/18/2007  
3.6
 Certificate of Elimination of the Series A Participating Preferred Stock. 8-K 0-27038 3.1 8/20/2013  
3.7
 Certificate of Designation of Rights, Preferences and Privileges of Series A Participating Preferred Stock 8-K 0-27038 3.2 8/20/2013  
4.1
 Indenture, dated as of March 17, 2017, by and between Nuance Communications, Inc. and U.S. Bank National Association, as trustee relating to 1.25% Senior Convertible Notes due 2025, including form of Global Note. 8-K 001-36056 4.1 3/17/2017  
10.1
 
Nuance Communications, Inc. 2000 Stock Plan (as amended January 30, 2017)

 8-K 001-36056 10.1 2/3/2017  
31.1
 Certification of Chief Executive Officer Pursuant to Rule 13a-14(a) or 15d-14(a).         X
31.2
 Certification of Chief Financial Officer Pursuant to Rule 13a-14(a) or 15d-14(a).         X
32.1
 Certification Pursuant to 18 U.S.C. Section 1350.         X
101.0
 
The following materials from Nuance Communications, Inc.’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2017, formatted in XBRL (Extensible Business Reporting Language): (i) the Consolidated Statements of Operations, (ii) the Consolidated Statements of Comprehensive (Loss) Income, (iii) the Consolidated Balance Sheets, (iv) the Consolidated Statements of Cash Flows, and (v) Notes to Unaudited Condensed Consolidated Financial Statements.
         X


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