UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
______________________
FORM 10-Q
______________________
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2020.March 31, 2021.
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     
Commission file number: 0-27544

OPEN TEXT CORPORATION
(Exact name of Registrant as specified in its charter)  
______________________
Canada98-0154400
(State or other jurisdiction of incorporation or organization)(IRS Employer Identification No.)
275 Frank Tompa Drive,N2L 0A1
Waterloo,OntarioCanada
(Address of principal executive offices)(Zip code)
Registrant's telephone number, including area code: (519) 888-7111
Securities registered pursuant to Section 12(b) of the Act:  
Title of each class 
Trading Symbol(s)Name of each exchange on which registered
Common stock without par valueOTEXNASDAQ Global Select Market
Securities registered pursuant to Section 12(g) of the Act:
None
(Title of Class)


Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes      No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulations S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes      No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer    Accelerated filer   Non-accelerated filer   Smaller reporting company  Emerging growth company  
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.         
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes     No  
At November 2, 2020,May 4, 2021, there were 272,375,498273,197,604 outstanding Common Shares of the registrant.

1


OPEN TEXT CORPORATION
TABLE OF CONTENTS
Page No
Part I Financial Information
Item 1. Financial Statements
Condensed Consolidated Balance Sheets as of September 30, 2020March 31, 2021 (unaudited) and June 30, 2020
Condensed Consolidated Statements of Income - Three and Nine Months Ended September 30,March 31, 2021 and 2020 and 2019 (unaudited)
Condensed Consolidated Statements of Comprehensive Income - Three and Nine Months Ended September 30,March 31, 2021 and 2020 and 2019 (unaudited)
Condensed Consolidated Statements of Shareholders' Equity - Three and Nine Months Ended September 30,March 31, 2021 and 2020 and 2019 (unaudited)
Condensed Consolidated Statements of Cash Flows - ThreeNine Months Ended September 30,March 31, 2021 and 2020 and 2019 (unaudited)
Notes to Condensed Consolidated Financial Statements (unaudited)
Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Item 4. Controls and Procedures
Part II Other Information
Item 1A. Risk Factors
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Item 6. Exhibits
Signatures

2



OPEN TEXT CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands of U.S. dollars, except share data)
September 30, 2020June 30, 2020March 31, 2021June 30, 2020
ASSETSASSETS(unaudited)ASSETS(unaudited)
Cash and cash equivalentsCash and cash equivalents$1,845,582 $1,692,850 Cash and cash equivalents$1,475,626 $1,692,850 
Accounts receivable trade, net of allowance for credit losses of $22,366 as of September 30, 2020 and $20,906 as of June 30, 2020 (note 1 and note 4)396,897 466,357 
Accounts receivable trade, net of allowance for credit losses of $22,931 as of March 31, 2021 and $20,906 as of June 30, 2020 (note 1 and note 4)Accounts receivable trade, net of allowance for credit losses of $22,931 as of March 31, 2021 and $20,906 as of June 30, 2020 (note 1 and note 4)402,672 466,357 
Contract assets (note 3)Contract assets (note 3)26,236 29,570 Contract assets (note 3)26,276 29,570 
Income taxes recoverable (note 15)Income taxes recoverable (note 15)26,869 61,186 Income taxes recoverable (note 15)17,026 61,186 
Prepaid expenses and other current assetsPrepaid expenses and other current assets140,474 136,436 Prepaid expenses and other current assets140,576 136,436 
Total current assetsTotal current assets2,436,058 2,386,399 Total current assets2,062,176 2,386,399 
Property and equipment (note 5)Property and equipment (note 5)235,498 244,555 Property and equipment (note 5)230,517 244,555 
Operating lease right of use assets (note 6)Operating lease right of use assets (note 6)196,884 207,869 Operating lease right of use assets (note 6)226,021 207,869 
Long-term contract assets (note 3)Long-term contract assets (note 3)19,066 15,427 Long-term contract assets (note 3)18,594 15,427 
Goodwill (note 7)Goodwill (note 7)4,682,784 4,672,356 Goodwill (note 7)4,688,449 4,672,356 
Acquired intangible assets (note 8)Acquired intangible assets (note 8)1,506,407 1,612,564 Acquired intangible assets (note 8)1,291,796 1,612,564 
Deferred tax assets (note 15)Deferred tax assets (note 15)893,256 911,565 Deferred tax assets (note 15)833,369 911,565 
Other assets (note 9)Other assets (note 9)161,142 154,467 Other assets (note 9)174,965 154,467 
Long-term income taxes recoverable (note 15)Long-term income taxes recoverable (note 15)30,719 29,620 Long-term income taxes recoverable (note 15)30,734 29,620 
Total assetsTotal assets$10,161,814 $10,234,822 Total assets$9,556,621 $10,234,822 
LIABILITIES AND SHAREHOLDERS’ EQUITYLIABILITIES AND SHAREHOLDERS’ EQUITYLIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:Current liabilities:Current liabilities:
Accounts payable and accrued liabilities (note 10)Accounts payable and accrued liabilities (note 10)$313,468 $373,314 Accounts payable and accrued liabilities (note 10)$372,819 $373,314 
Current portion of long-term debt (note 11)Current portion of long-term debt (note 11)610,000 610,000 Current portion of long-term debt (note 11)10,000 610,000 
Operating lease liabilities (note 6)Operating lease liabilities (note 6)60,447 64,071 Operating lease liabilities (note 6)56,143 64,071 
Deferred revenues (note 3)Deferred revenues (note 3)770,919 812,218 Deferred revenues (note 3)873,581 812,218 
Income taxes payable (note 15)Income taxes payable (note 15)29,666 44,630 Income taxes payable (note 15)26,481 44,630 
Total current liabilitiesTotal current liabilities1,784,500 1,904,233 Total current liabilities1,339,024 1,904,233 
Long-term liabilities:Long-term liabilities:Long-term liabilities:
Accrued liabilities (note 10)Accrued liabilities (note 10)42,081 34,955 Accrued liabilities (note 10)27,849 34,955 
Pension liability (note 12)Pension liability (note 12)78,536 73,129 Pension liability (note 12)80,649 73,129 
Long-term debt (note 11)Long-term debt (note 11)3,582,923 3,584,311 Long-term debt (note 11)3,580,206 3,584,311 
Long-term operating lease liabilities (note 6)Long-term operating lease liabilities (note 6)207,723 217,165 Long-term operating lease liabilities (note 6)217,584 217,165 
Long-term deferred revenues (note 3)Long-term deferred revenues (note 3)96,180 94,382 Long-term deferred revenues (note 3)99,679 94,382 
Long-term income taxes payable (note 15)Long-term income taxes payable (note 15)176,396 171,200 Long-term income taxes payable (note 15)31,974 171,200 
Deferred tax liabilities (note 15)Deferred tax liabilities (note 15)125,755 148,738 Deferred tax liabilities (note 15)147,731 148,738 
Total long-term liabilitiesTotal long-term liabilities4,309,594 4,323,880 Total long-term liabilities4,185,672 4,323,880 
Shareholders’ equity:Shareholders’ equity:Shareholders’ equity:
Share capital and additional paid-in capital (note 13)Share capital and additional paid-in capital (note 13)Share capital and additional paid-in capital (note 13)
272,173,923 and 271,863,354 Common Shares issued and outstanding at September 30, 2020 and June 30, 2020, respectively; authorized Common Shares: unlimited1,872,411 1,851,777 
272,973,445 and 271,863,354 Common Shares issued and outstanding at March 31, 2021 and June 30, 2020, respectively; authorized Common Shares: unlimited272,973,445 and 271,863,354 Common Shares issued and outstanding at March 31, 2021 and June 30, 2020, respectively; authorized Common Shares: unlimited1,915,759 1,851,777 
Accumulated other comprehensive income (note 20)Accumulated other comprehensive income (note 20)39,695 17,825 Accumulated other comprehensive income (note 20)54,074 17,825 
Retained earningsRetained earnings2,213,053 2,159,396 Retained earnings2,130,047 2,159,396 
Treasury stock, at cost (1,393,771 and 622,297 shares at September 30, 2020 and June 30, 2020, respectively)(58,788)(23,608)
Treasury stock, at cost (1,567,664 and 622,297 shares at March 31, 2021 and June 30, 2020, respectively)Treasury stock, at cost (1,567,664 and 622,297 shares at March 31, 2021 and June 30, 2020, respectively)(69,386)(23,608)
Total OpenText shareholders' equityTotal OpenText shareholders' equity4,066,371 4,005,390 Total OpenText shareholders' equity4,030,494 4,005,390 
Non-controlling interestsNon-controlling interests1,349 1,319 Non-controlling interests1,431 1,319 
Total shareholders’ equityTotal shareholders’ equity4,067,720 4,006,709 Total shareholders’ equity4,031,925 4,006,709 
Total liabilities and shareholders’ equityTotal liabilities and shareholders’ equity$10,161,814 $10,234,822 Total liabilities and shareholders’ equity$9,556,621 $10,234,822 
Guarantees and contingencies (note 14)
Related party transactions (note 24)
Subsequent events (note 14, note 25)
See accompanying Notes to Condensed Consolidated Financial Statements
3


OPEN TEXT CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In thousands of U.S. dollars, except share and per share data)
(unaudited)
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
202020192021202020212020
Revenues (note 3):Revenues (note 3):Revenues (note 3):
Cloud services and subscriptionsCloud services and subscriptions$340,986 $237,265 Cloud services and subscriptions$355,845 $339,463 $1,047,285 $825,068 
Customer supportCustomer support329,399 312,298 Customer support335,915 322,865 999,806 950,671 
LicenseLicense68,523 77,898 License76,299 81,055 252,170 297,048 
Professional service and otherProfessional service and other65,105 69,427 Professional service and other64,872 71,296 193,327 210,337 
Total revenuesTotal revenues804,013 696,888 Total revenues832,931 814,679 2,492,588 2,283,124 
Cost of revenues:Cost of revenues:Cost of revenues:
Cloud services and subscriptionsCloud services and subscriptions112,624 102,162 Cloud services and subscriptions123,729 127,565 354,235 333,371 
Customer supportCustomer support29,194 29,387 Customer support30,953 32,151 89,815 91,326 
LicenseLicense2,489 2,323 License2,810 2,544 9,601 7,917 
Professional service and otherProfessional service and other46,581 54,338 Professional service and other50,321 56,526 143,521 164,468 
Amortization of acquired technology-based intangible assets (note 8)Amortization of acquired technology-based intangible assets (note 8)58,037 40,298 Amortization of acquired technology-based intangible assets (note 8)53,453 63,401 165,581 145,998 
Total cost of revenuesTotal cost of revenues248,925 228,508 Total cost of revenues261,266 282,187 762,753 743,080 
Gross profitGross profit555,088 468,380 Gross profit571,665 532,492 1,729,835 1,540,044 
Operating expenses:Operating expenses:Operating expenses:
Research and developmentResearch and development93,903 81,178 Research and development110,071 108,184 304,212 269,645 
Sales and marketingSales and marketing132,400 128,618 Sales and marketing158,687 166,234 438,984 432,162 
General and administrativeGeneral and administrative56,189 51,535 General and administrative71,548 68,828 190,502 174,958 
DepreciationDepreciation22,003 20,277 Depreciation21,961 24,820 64,244 65,809 
Amortization of acquired customer-based intangible assets (note 8)Amortization of acquired customer-based intangible assets (note 8)54,993 49,158 Amortization of acquired customer-based intangible assets (note 8)54,156 59,943 164,075 160,561 
Special charges (recoveries) (note 18)Special charges (recoveries) (note 18)13,244 5,101 Special charges (recoveries) (note 18)2,846 9,406 (1,404)24,579 
Total operating expensesTotal operating expenses372,732 335,867 Total operating expenses419,269 437,415 1,160,613 1,127,714 
Income from operationsIncome from operations182,356 132,513 Income from operations152,396 95,077 569,222 412,330 
Other income (expense), net (note 22)Other income (expense), net (note 22)2,883 (2,785)Other income (expense), net (note 22)8,283 (18,923)16,417 (19,736)
Interest and other related expense, netInterest and other related expense, net(39,089)(32,210)Interest and other related expense, net(37,333)(41,263)(114,017)(105,849)
Income before income taxesIncome before income taxes146,150 97,518 Income before income taxes123,346 34,891 471,622 286,745 
Provision for (recovery of) income taxes (note 15)Provision for (recovery of) income taxes (note 15)42,744 23,091 Provision for (recovery of) income taxes (note 15)31,818 8,891 342,121 78,800 
Net income for the periodNet income for the period$103,406 $74,427 Net income for the period$91,528 $26,000 $129,501 $207,945 
Net (income) loss attributable to non-controlling interestsNet (income) loss attributable to non-controlling interests(30)(26)Net (income) loss attributable to non-controlling interests(38)(35)(112)(112)
Net income attributable to OpenTextNet income attributable to OpenText$103,376 $74,401 Net income attributable to OpenText$91,490 $25,965 $129,389 $207,833 
Earnings per share—basic attributable to OpenText (note 23)Earnings per share—basic attributable to OpenText (note 23)$0.38 $0.28 Earnings per share—basic attributable to OpenText (note 23)$0.34 $0.10 $0.47 $0.77 
Earnings per share—diluted attributable to OpenText (note 23)Earnings per share—diluted attributable to OpenText (note 23)$0.38 $0.27 Earnings per share—diluted attributable to OpenText (note 23)$0.33 $0.10 $0.47 $0.77 
Weighted average number of Common Shares outstanding—basic (in '000's)Weighted average number of Common Shares outstanding—basic (in '000's)271,986 270,013 Weighted average number of Common Shares outstanding—basic (in '000's)272,832 271,221 272,414 270,559 
Weighted average number of Common Shares outstanding—diluted (in '000's)Weighted average number of Common Shares outstanding—diluted (in '000's)272,847 271,251 Weighted average number of Common Shares outstanding—diluted (in '000's)273,924 272,202 273,312 271,643 

See accompanying Notes to Condensed Consolidated Financial Statements
4


OPEN TEXT CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands of U.S. dollars)
(unaudited)

Three Months Ended September 30, Three Months Ended March 31,Nine Months Ended March 31,
20202019 2021202020212020
Net income for the periodNet income for the period$103,406 $74,427 Net income for the period$91,528 $26,000 $129,501 $207,945 
Other comprehensive income (loss)—net of tax:Other comprehensive income (loss)—net of tax:Other comprehensive income (loss)—net of tax:
Net foreign currency translation adjustmentsNet foreign currency translation adjustments22,645 (5,611)Net foreign currency translation adjustments(12,568)(15,484)36,142 (16,220)
Unrealized gain (loss) on cash flow hedges:Unrealized gain (loss) on cash flow hedges:Unrealized gain (loss) on cash flow hedges:
Unrealized gain (loss) - net of tax expense (recovery) effect of $305 and $(206) for the three months ended September 30, 2020 and 2019, respectively845 (572)
(Gain) loss reclassified into net income - net of tax (expense) recovery effect of $(56) and $3 for the three months ended September 30, 2020 and 2019, respectively(156)
Unrealized gain (loss) - net of tax expense (recovery) effect of $246 and ($1,276) for the three months ended March 31, 2021 and 2020, respectively; $1,302 and ($1,181) for the nine months ended March 31, 2021 and 2020, respectivelyUnrealized gain (loss) - net of tax expense (recovery) effect of $246 and ($1,276) for the three months ended March 31, 2021 and 2020, respectively; $1,302 and ($1,181) for the nine months ended March 31, 2021 and 2020, respectively681 (3,539)3,608 (3,278)
(Gain) loss reclassified into net income - net of tax (expense) recovery effect of ($399) and $121 for the three months ended March 31, 2021 and 2020, respectively; ($682) and $98 for the nine months ended March 31, 2021 and 2020, respectively(Gain) loss reclassified into net income - net of tax (expense) recovery effect of ($399) and $121 for the three months ended March 31, 2021 and 2020, respectively; ($682) and $98 for the nine months ended March 31, 2021 and 2020, respectively(1,108)337 (1,892)273 
Actuarial gain (loss) relating to defined benefit pension plans:Actuarial gain (loss) relating to defined benefit pension plans:Actuarial gain (loss) relating to defined benefit pension plans:
Actuarial gain (loss) - net of tax expense (recovery) effect of $(916) and $(1,249) for the three months ended September 30, 2020 and 2019, respectively(1,705)(3,084)
Amortization of actuarial (gain) loss into net income - net of tax (expense) recovery effect of $87 and $146 for the three months ended September 30, 2020 and 2019, respectively241 231 
Actuarial gain (loss) - net of tax expense (recovery) effect of $944 and $1,495 for the three months ended March 31, 2021 and 2020, respectively; ($413) and $1,554 for the nine months ended March 31, 2021 and 2020, respectivelyActuarial gain (loss) - net of tax expense (recovery) effect of $944 and $1,495 for the three months ended March 31, 2021 and 2020, respectively; ($413) and $1,554 for the nine months ended March 31, 2021 and 2020, respectively344 3,309 (2,342)3,923 
Amortization of actuarial (gain) loss into net income - net of tax (expense) recovery effect of $95 and $203 for the three months ended March 31, 2021 and 2020, respectively; $275 and $446 for the nine months ended March 31, 2021 and 2020, respectivelyAmortization of actuarial (gain) loss into net income - net of tax (expense) recovery effect of $95 and $203 for the three months ended March 31, 2021 and 2020, respectively; $275 and $446 for the nine months ended March 31, 2021 and 2020, respectively249 153 733 644 
Total other comprehensive income (loss) net, for the periodTotal other comprehensive income (loss) net, for the period21,870 (9,028)Total other comprehensive income (loss) net, for the period(12,402)(15,224)36,249 (14,658)
Total comprehensive incomeTotal comprehensive income125,276 65,399 Total comprehensive income79,126 10,776 165,750 193,287 
Comprehensive (income) loss attributable to non-controlling interestsComprehensive (income) loss attributable to non-controlling interests(30)(26)Comprehensive (income) loss attributable to non-controlling interests(38)(35)(112)(112)
Total comprehensive income attributable to OpenTextTotal comprehensive income attributable to OpenText$125,246 $65,373 Total comprehensive income attributable to OpenText$79,088 $10,741 $165,638 $193,175 

See accompanying Notes to Condensed Consolidated Financial Statements

5


OPEN TEXT CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In thousands of U.S. dollars and shares)
(unaudited)

Three Months Ended September 30, 2020Three Months Ended March 31, 2021
Common Shares and Additional Paid in CapitalTreasury StockRetained
Earnings
Accumulated  Other
Comprehensive
Income
Non-Controlling InterestsTotal Common Shares and Additional Paid in CapitalTreasury StockRetained
Earnings
Accumulated  Other
Comprehensive
Income
Non-Controlling InterestsTotal
SharesAmountSharesAmount SharesAmountSharesAmount
Balance as of June 30, 2020271,863 $1,851,777 (622)$(23,608)$2,159,396 $17,825 $1,319 $4,006,709 
Adoption of ASU 2016-13 - cumulative effect, net (note 1)
— — — — (2,450)— — (2,450)
Balance as of December 31, 2020Balance as of December 31, 2020272,589 $1,889,857 (1,101)$(47,555)$2,093,076 $66,476 $1,393 $4,003,247 
Issuance of Common SharesIssuance of Common SharesIssuance of Common Shares
Under employee stock option plansUnder employee stock option plans311 8,605 — — — — — 8,605 Under employee stock option plans219 8,270 — — — — — 8,270 
Under employee stock purchase plansUnder employee stock purchase plans— 293 193 6,690 — — — 6,983 Under employee stock purchase plans165 6,421 — — — — — 6,421 
Share-based compensationShare-based compensation— 11,736 — — — — — 11,736 Share-based compensation— 12,357 — — — — — 12,357 
Purchase of treasury stockPurchase of treasury stock— — (965)(41,870)— — — (41,870)Purchase of treasury stock— — (490)(22,977)— — — (22,977)
Dividends declared
($0.1746 per Common Share)
— — — — (47,269)— — (47,269)
Other comprehensive income - net— — — — — 21,870 — 21,870 
Issuance of treasury stockIssuance of treasury stock— (1,146)23 1,146 — — — 
Dividends declared
($0.2008 per Common Share)
Dividends declared
($0.2008 per Common Share)
— — — — (54,519)— — (54,519)
Other comprehensive income (loss) - netOther comprehensive income (loss) - net— — — — — (12,402)— (12,402)
Net income for the quarterNet income for the quarter— — — — 103,376 — 30 103,406 Net income for the quarter— — — — 91,490 — 38 91,528 
Balance as of September 30, 2020272,174 $1,872,411 (1,394)$(58,788)$2,213,053 $39,695 $1,349 $4,067,720 
Balance as of March 31, 2021Balance as of March 31, 2021272,973 $1,915,759 (1,568)$(69,386)$2,130,047 $54,074 $1,431 $4,031,925 

Three Months Ended September 30, 2019Three Months Ended March 31, 2020
Common Shares and Additional Paid in CapitalTreasury StockRetained
Earnings
Accumulated  Other
Comprehensive
Income
Non-Controlling InterestsTotal Common Shares and Additional Paid in CapitalTreasury StockRetained
Earnings
Accumulated  Other
Comprehensive
Income
Non-Controlling InterestsTotal
SharesAmountSharesAmountSharesAmountSharesAmount
Balance as of June 30, 2019269,834 $1,774,214 (803)$(28,766)$2,113,883 $24,124 $1,215 $3,884,670 
Balance as of December 31, 2019Balance as of December 31, 2019270,609 $1,803,663 (847)$(32,066)$2,201,653 $24,690 $1,292 $3,999,232 
Issuance of Common SharesIssuance of Common SharesIssuance of Common Shares
Under employee stock option plansUnder employee stock option plans184 4,576 — — — — — 4,576 Under employee stock option plans886 23,414 — — — — — 23,414 
Under employee stock purchase plansUnder employee stock purchase plans172 6,008 — — — — — 6,008 Under employee stock purchase plans139 5,217 — — — — — 5,217 
Share-based compensationShare-based compensation— 6,891 — — — — — 6,891 Share-based compensation— 6,856 — — — — — 6,856 
Purchase of treasury stock— — (300)(12,424)— — — (12,424)
Dividends declared
($0.1746 per Common Share)
Dividends declared
($0.1746 per Common Share)
— — — — (47,006)— — (47,006)
Dividends declared
($0.1746 per Common Share)
— — — — (47,279)— — (47,279)
Other comprehensive income - net— — — — — (9,028)— (9,028)
Other comprehensive income (loss) - netOther comprehensive income (loss) - net— — — — — (15,224)— (15,224)
Non-controlling interestNon-controlling interest— — — — — — (39)(39)
Net income for the quarterNet income for the quarter— — — — 74,401 — 26 74,427 Net income for the quarter— — — — 25,965 — 35 26,000 
Balance as of September 30, 2019270,190 $1,791,689 (1,103)$(41,190)$2,141,278 $15,096 $1,241 $3,908,114 
Balance as of March 31, 2020Balance as of March 31, 2020271,634 $1,839,150 (847)$(32,066)$2,180,339 $9,466 $1,288 $3,998,177 




6

Nine Months Ended March 31, 2021
Common Shares and Additional Paid in CapitalTreasury StockRetained
Earnings
Accumulated  Other
Comprehensive
Income
Non-Controlling InterestsTotal
SharesAmountSharesAmount
Balance as of June 30, 2020271,863 $1,851,777 (622)$(23,608)$2,159,396 $17,825 $1,319 $4,006,709 
Adoption of ASU 2016-13 - cumulative effect, net (note 1)
— — — — (2,450)— — (2,450)
Issuance of Common Shares
Under employee stock option plans743 23,768 — — — — — 23,768 
Under employee stock purchase plans367 13,974 193 6,690 — — — 20,664 
Share-based compensation— 38,619 — — — — — 38,619 
Purchase of treasury stock— — (1,455)(64,847)— — — (64,847)
Issuance of treasury stock— (12,379)316 12,379 — — — 
Dividends declared
($0.5762 per Common Share)
— — — — (156,288)— — (156,288)
Other comprehensive income (loss) - net— — — — — 36,249 — 36,249 
Net income for the period— — — — 129,389 — 112 129,501 
Balance as of March 31, 2021272,973 $1,915,759 (1,568)$(69,386)$2,130,047 $54,074 $1,431 $4,031,925 

Nine Months Ended March 31, 2020
Common Shares and Additional Paid in CapitalTreasury StockRetained
Earnings
Accumulated  Other
Comprehensive
Income
Non-Controlling InterestsTotal
SharesAmountSharesAmount
Balance as of June 30, 2019269,834 $1,774,214 (803)$(28,766)$2,113,883 $24,124 $1,215 $3,884,670 
Issuance of Common Shares
Under employee stock option plans1,301 34,773 — — — — — 34,773 
Under employee stock purchase plans499 17,757 — — — — — 17,757 
Share-based compensation— 21,530 — — — — — 21,530 
Purchase of treasury stock— — (300)(12,424)— — — (12,424)
Issuance of treasury stock— (9,124)256 9,124 — — — 
Dividends declared
($0.5238 per Common Share)
— — — — (141,377)— — (141,377)
Other comprehensive income (loss) - net— — — — — (14,658)— (14,658)
Non-controlling interest— — — — — — (39)(39)
Net income for the period— — — — 207,833 — 112 207,945 
Balance as of March 31, 2020271,634 $1,839,150 (847)$(32,066)$2,180,339 $9,466 $1,288 $3,998,177 

See accompanying Notes to Condensed Consolidated Financial Statements
67


OPEN TEXT CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands of U.S. dollars)
(unaudited)
Three Months Ended September 30,Nine Months Ended March 31,
20202019 20212020
Cash flows from operating activities:Cash flows from operating activities:Cash flows from operating activities:
Net income for the periodNet income for the period$103,406 $74,427 Net income for the period$129,501 $207,945 
Adjustments to reconcile net income to net cash provided by operating activities:Adjustments to reconcile net income to net cash provided by operating activities:Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization of intangible assetsDepreciation and amortization of intangible assets135,033 109,733 Depreciation and amortization of intangible assets393,900 372,368 
Share-based compensation expenseShare-based compensation expense11,736 6,891 Share-based compensation expense38,619 21,530 
Pension expensePension expense1,505 1,436 Pension expense4,670 4,323 
Amortization of debt issuance costsAmortization of debt issuance costs1,112 1,127 Amortization of debt issuance costs3,395 3,503 
Loss on extinguishment of debtLoss on extinguishment of debt17,854 
Loss on sale and write down of property and equipmentLoss on sale and write down of property and equipment573 Loss on sale and write down of property and equipment1,979 
Deferred taxesDeferred taxes(1,180)6,244 Deferred taxes80,844 36,711 
Share in net (income) loss of equity investeesShare in net (income) loss of equity investees(6,221)(682)Share in net (income) loss of equity investees(20,020)(6,475)
Changes in operating assets and liabilities:Changes in operating assets and liabilities:Changes in operating assets and liabilities:
Accounts receivableAccounts receivable74,842 58,431 Accounts receivable87,072 86,188 
Contract assetsContract assets(9,838)(7,201)Contract assets(29,035)(26,665)
Prepaid expenses and other current assetsPrepaid expenses and other current assets(3,491)(1,612)Prepaid expenses and other current assets(2,528)(7,355)
Income taxesIncome taxes21,032 7,053 Income taxes(117,594)(34,608)
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities(51,429)(62,979)Accounts payable and accrued liabilities(27,327)(42,263)
Deferred revenueDeferred revenue(41,268)(61,169)Deferred revenue62,600 38,280 
Other assetsOther assets549 5,684 Other assets765 7,436 
Operating lease assets and liabilities, netOperating lease assets and liabilities, net(2,457)64 Operating lease assets and liabilities, net(26,910)(4,486)
Net cash provided by operating activitiesNet cash provided by operating activities233,904 137,447 Net cash provided by operating activities579,931 674,286 
Cash flows from investing activities:Cash flows from investing activities:Cash flows from investing activities:
Additions of property and equipmentAdditions of property and equipment(15,305)(18,614)Additions of property and equipment(36,267)(55,005)
Purchase of XMediusPurchase of XMedius444 (73,335)
Purchase of Carbonite, Inc., net of cash and restricted cash acquiredPurchase of Carbonite, Inc., net of cash and restricted cash acquired(1,305,097)
Purchase of Dynamic Solutions Group Inc.Purchase of Dynamic Solutions Group Inc.(371)(4,149)
Other investing activitiesOther investing activities(2,237)(2,036)Other investing activities(2,018)(11,344)
Net cash used in investing activitiesNet cash used in investing activities(17,542)(20,650)Net cash used in investing activities(38,212)(1,448,930)
Cash flows from financing activities:Cash flows from financing activities:Cash flows from financing activities:
Proceeds from issuance of Common Shares from exercise of stock options and ESPPProceeds from issuance of Common Shares from exercise of stock options and ESPP15,839 11,117 Proceeds from issuance of Common Shares from exercise of stock options and ESPP45,780 53,107 
Proceeds from long-term debt and RevolverProceeds from long-term debt and Revolver3,150,000 
Repayment of long-term debt and RevolverRepayment of long-term debt and Revolver(2,500)(2,500)Repayment of long-term debt and Revolver(607,500)(1,711,131)
Debt extinguishment costs (note 22)Debt extinguishment costs (note 22)(11,248)
Debt issuance costsDebt issuance costs(18,170)
Purchase of treasury stockPurchase of treasury stock(41,870)(12,424)Purchase of treasury stock(64,847)(12,424)
Payments of dividends to shareholdersPayments of dividends to shareholders(47,269)(47,006)Payments of dividends to shareholders(156,288)(141,377)
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities(75,800)(50,813)Net cash provided by (used in) financing activities(782,855)1,308,757 
Foreign exchange gain (loss) on cash held in foreign currenciesForeign exchange gain (loss) on cash held in foreign currencies10,792 (7,711)Foreign exchange gain (loss) on cash held in foreign currencies22,553 (20,060)
Increase (decrease) in cash, cash equivalents and restricted cash during the periodIncrease (decrease) in cash, cash equivalents and restricted cash during the period151,354 58,273 Increase (decrease) in cash, cash equivalents and restricted cash during the period(218,583)514,053 
Cash, cash equivalents and restricted cash at beginning of the periodCash, cash equivalents and restricted cash at beginning of the period1,697,263 943,543 Cash, cash equivalents and restricted cash at beginning of the period1,697,263 943,543 
Cash, cash equivalents and restricted cash at end of the periodCash, cash equivalents and restricted cash at end of the period$1,848,617 $1,001,816 Cash, cash equivalents and restricted cash at end of the period$1,478,680 $1,457,596 

Reconciliation of cash, cash equivalents and restricted cash:Reconciliation of cash, cash equivalents and restricted cash:September 30, 2020September 30, 2019Reconciliation of cash, cash equivalents and restricted cash:March 31, 2021March 31, 2020
Cash and cash equivalentsCash and cash equivalents$1,845,582 $999,298 Cash and cash equivalents$1,475,626 $1,452,570 
Restricted cash (1)
Restricted cash (1)
3,035 2,518 
Restricted cash (1)
3,054 5,026 
Total cash, cash equivalents and restricted cashTotal cash, cash equivalents and restricted cash$1,848,617 $1,001,816 Total cash, cash equivalents and restricted cash$1,478,680 $1,457,596 
(1) Restricted cash is classified under the Prepaid expenses and other current assets and Other assets line items on the Condensed Consolidated Balance Sheets

Sheets.
Supplemental cash flow disclosures (note 21)

See accompanying Notes to Condensed Consolidated Financial Statements
78


OPEN TEXT CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
For the Three and Nine Months Ended September 30, 2020March 31, 2021
(Tabular amounts in thousands of U.S. dollars, except share and per share data)
(unaudited)
NOTE 1—BASIS OF PRESENTATION
The accompanying Condensed Consolidated Financial Statements include the accounts of Open Text Corporation and our subsidiaries, collectively referred to as "OpenText" or the "Company". We wholly own all of our subsidiaries with the exception of Open Text South Africa Proprietary Ltd. (OT South Africa) and EC1 Pte. Ltd. (GXS Singapore), which as of September 30, 2020,March 31, 2021, were 70% and 81% owned, respectively, by OpenText. All intercompany balances and transactions have been eliminated.
Throughout this Quarterly Report on Form 10-Q: (i) the term "Fiscal 2021" means our fiscal year beginning on July 1, 2020 and ending June 30, 2021; (ii) the term “Fiscal 2020” means our fiscal year beginning on July 1, 2019 and ended June 30, 2020; (iii) the term “Fiscal 2019” means our fiscal year beginning on July 1, 2018 and ended June 30, 2019; (iv) the term “Fiscal 2018” means our fiscal year beginning on July 1, 2017 and ended June 30, 2018; and (v) the term “Fiscal 2017” means our fiscal year beginning on July 1, 2016 and ended June 30, 2017.
These Condensed Consolidated Financial Statements are expressed in U.S. dollars and are prepared in accordance with United States generally accepted accounting principles (U.S. GAAP). The information furnished reflects all adjustments necessary for a fair presentation of the results for the periods presented.
Use of estimates
The preparation of financial statements in conformity with U.S. GAAP requires us to make certain estimates, judgments and assumptions that affect the amounts reported in the Condensed Consolidated Financial Statements. These estimates, judgments and assumptions are evaluated on an ongoing basis. We base our estimates on historical experience and on various other assumptions that we believe are reasonable at that time, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from those estimates. In particular, key estimates, judgments and assumptions include those related to: (i) revenue recognition, (ii) accounting for income taxes, (iii) testing of goodwill for impairment, (iv) the valuation of acquired intangible assets, (v) the valuation of long-lived assets, (vi) the recognition of contingencies, (vii) restructuring accruals, (viii) acquisition accruals and pre-acquisition contingencies, (ix) the valuation of stock options granted and obligations related to share-based payments, including the valuation of our long-term incentive plans, and (x) the valuation of pension obligations.
In March 2020, COVID-19 was characterized as a pandemic by the World Health Organization. The spread of COVID-19 continues to significantly impact the global economy. As the impacts of the pandemic continue to evolve, estimates and assumptions about future events and their effects cannot be determined with certainty and therefore require increased judgment. As of September 30, 2020,March 31, 2021, we have recorded certain estimates resulting from the pandemic, particularly with respect to the COVID-19 Restructuring Plan (as defined herein) and allowance for credit losses, based on management's estimates and assumptions utilizing the most currently available information. Such estimates may be subject to change particularly given the unprecedented nature of the COVID-19 pandemic. We will continue to monitor the potential impact of COVID-19 on our financial statements and related disclosures, including the need for additional estimates going forward, which could include costs related to potential items such as special charges (recoveries), restructurings, asset impairments and other non-recurring costs. Please see note 18 "Special Charges (Recoveries)" and "Risk Factors" included within Part II, Item 1A of this Quarterly Report on Form 10-Q and "Risk Factors" included in our Annual Report on Form 10-K for Fiscal 2020.
Impact of Recently Adopted Accounting Pronouncements
Financial Instruments
Effective July 1, 2020, we adopted Accounting Standards Update (ASU) No. 2016-13 "Financial Instruments - Credit Losses (Topic 326)" on a modified retrospective basis through a cumulative-effect adjustment to opening retained earnings. Topic 326 requires the measurement and recognition of expected credit losses for financial assets held at amortized cost. This replaces the existing incurred loss model with an expected loss model and requires the use of forward-looking information to calculate credit loss estimates. Results for reporting periods effective as of July 1, 2020 are presented under the new standard, while prior period results continue to be reported under the previous standards.
89


As a result of this adoption, we recorded a decrease to retained earnings of $2.5 million as of July 1, 2020 with the following corresponding impacts:
A decrease in accounts receivable trade, net of $3.0 million;
A decrease in contract assets of $0.3 million; and
An increase to deferred tax assets of $0.8 million.
The adoption of Topic 326 had no impact on the Condensed Consolidated Statements of Income, Condensed Consolidated Statements of Comprehensive Income or Condensed Consolidated Statements of Cash Flows. Please see note 4 "Allowance for Credit Losses" for additional information.
NOTE 2—RECENT ACCOUNTING PRONOUNCEMENTS
Pronouncements Adopted in Fiscal 2021
During Fiscal 2021, we have adopted the following ASU, in addition to those discussed in note 1 "Basis of Presentation". The ASU listed below did not have a material impact to our reported financial position, results of operations or cash flows:
ASU No. 2018-14 "Compensation-Retirement Benefits-Defined Benefit Plans - General (Topic 715-20): Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans" (ASU 2018-14).
NOTE 3—REVENUES
Disaggregation of Revenue
We have 4 revenue streams: cloud services and subscriptions, customer support, license, and professional service and other. The following tables disaggregate our revenue by significant geographic area, based on the location of our end customer, and by type of performance obligation and timing of revenue recognition for the periods indicated:
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
202020192021202020212020
Total Revenues by Geography:Total Revenues by Geography:Total Revenues by Geography:
Americas (1)
Americas (1)
$508,656 $419,710 
Americas (1)
$507,892 $509,778 $1,533,400 $1,380,179 
EMEA (2)
EMEA (2)
225,935 210,167 
EMEA (2)
258,010 240,529 754,966 702,964 
Asia Pacific (3)
Asia Pacific (3)
69,422 67,011 
Asia Pacific (3)
67,029 64,372 204,222 199,981 
Total revenuesTotal revenues$804,013 $696,888 Total revenues$832,931 $814,679 $2,492,588 $2,283,124 
Total Revenues by Type of Performance Obligation:Total Revenues by Type of Performance Obligation:Total Revenues by Type of Performance Obligation:
Recurring revenues (4)
Recurring revenues (4)
Recurring revenues (4)
Cloud services and subscriptions revenueCloud services and subscriptions revenue$340,986 $237,265 Cloud services and subscriptions revenue$355,845 $339,463 $1,047,285 $825,068 
Customer support revenueCustomer support revenue329,399 312,298 Customer support revenue335,915 322,865 999,806 950,671 
Total recurring revenuesTotal recurring revenues$670,385 $549,563 Total recurring revenues$691,760 $662,328 $2,047,091 $1,775,739 
License revenue (perpetual, term and subscriptions)License revenue (perpetual, term and subscriptions)68,523 77,898 License revenue (perpetual, term and subscriptions)76,299 81,055 252,170 297,048 
Professional service and other revenueProfessional service and other revenue65,105 69,427 Professional service and other revenue64,872 71,296 193,327 210,337 
Total revenuesTotal revenues$804,013 $696,888 Total revenues$832,931 $814,679 $2,492,588 $2,283,124 
Total Revenues by Timing of Revenue Recognition:Total Revenues by Timing of Revenue Recognition:Total Revenues by Timing of Revenue Recognition:
Point in timePoint in time$68,523 $77,898 Point in time$76,299 $81,055 $252,170 $297,048 
Over time (including professional service and other revenue)Over time (including professional service and other revenue)735,490 618,990 Over time (including professional service and other revenue)756,632 733,624 2,240,418 1,986,076 
Total revenuesTotal revenues$804,013 $696,888 Total revenues$832,931 $814,679 $2,492,588 $2,283,124 
(1) Americas consists of countries in North, Central and South America.
(2) EMEA primarily consists of countries in Europe, the Middle East and Africa.
(3) Asia Pacific primarily consists of Japan, Australia, China, Korea, Philippines, Singapore and New Zealand.
(4) Recurring revenue is defined as the sum of Cloud services and subscriptions revenue and Customer support revenue.

910


Contract Balances
A contract asset, net of allowance for credit losses, will be recorded if we have recognized revenue but do not have an unconditional right to the related consideration from the customer. For example, this will be the case if implementation services offered in a cloud arrangement are identified as a separate performance obligation and are provided to a customer prior to us being able to bill the customer. In addition, a contract asset may arise in relation to subscription licenses if the license revenue that is recognized upfront exceeds the amount that we are able to invoice the customer at that time. Contract assets are reclassified to accounts receivable when the rights become unconditional.
The balance for our contract assets and contract liabilities (i.e. deferred revenues) for the periods indicated below were as follows:
As of September 30, 2020As of June 30, 2020As of March 31, 2021As of June 30, 2020
Short-term contract assetsShort-term contract assets$26,236 $29,570 Short-term contract assets$26,276 $29,570 
Long-term contract assets
Long-term contract assets
$19,066 $15,427 
Long-term contract assets
$18,594 $15,427 
Short-term deferred revenuesShort-term deferred revenues$770,919 $812,218 Short-term deferred revenues$873,581 $812,218 
Long-term deferred revenuesLong-term deferred revenues$96,180 $94,382 Long-term deferred revenues$99,679 $94,382 

The difference in the opening and closing balances of our contract assets and deferred revenues primarily results from the timing difference between our performance and the customer’s payments. We fulfill our obligations under a contract with a customer by transferring products and services in exchange for consideration from the customer. During the threenine months ended September 30, 2020,March 31, 2021, we reclassified $9.2$28.7 million of contract assets to receivables as a result of the right to the transaction consideration becoming unconditional. During the three and nine months ended September 30,March 31, 2021 and 2020, and 2019, respectively, there was 0 significant impairment loss recognized related to contract assets.
We recognize deferred revenue when we have received consideration or an amount of consideration is due from the customer for future obligations to transfer products or services. Our deferred revenues primarily relate to customer support agreements which have been paid for by customers prior to the performance of those services. The amount of revenue that was recognized during the threenine months ended September 30, 2020March 31, 2021 that was included in the deferred revenue balances at June 30, 2020 was $343$737 million (three(nine months ended September 30, 2019—March 31, 2020—$304591 million, that was included in the deferred revenue balances at June 30, 2019).
Incremental Costs of Obtaining a Contract with a Customer
Incremental costs of obtaining a contract include only those costs that we incur to obtain a contract that we would have not incurred if the contract had not been obtained, such as sales commissions. The following table summarizes the changes in total capitalized costs to obtain a contract, since June 30, 2020:
Capitalized costs to obtain a contract as of June 30, 2020$61,163 
New capitalized costs incurred6,23020,586 
Amortization of capitalized costs(4,988)(16,227)
Adjustments on account of foreign exchange7691,268 
Capitalized costs to obtain a contract as of September 30, 2020March 31, 2021$63,17466,790 

During the three and nine months ended September 30,March 31, 2021 and 2020, and 2019, respectively, there was 0 significant impairment loss recognized related to capitalized costs to obtain a contract.
Transaction Price Allocated to the Remaining Performance Obligations
As of September 30, 2020,March 31, 2021, approximately $1.3 billion of revenue is expected to be recognized from remaining performance obligations on existing contracts. We expect to recognize approximately 48%49% of this amount over the next 12 months and the remaining balance thereafter. We apply the practical expedient and do not disclose performance obligations that have original expected durations of one year or less.

1011


NOTE 4—ALLOWANCE FOR CREDIT LOSSES
In accordance with Topic 326, we recognize expected credit losses for accounts receivable and contract assets based on lifetime expected losses. We recognize a loss allowance using a collective assessment for accounts receivable, including contract assets, with similar risk characteristics based on historical credit loss experience, adjusted for forward-looking factors specific to the debtors and economic environment. We continue to maintain an allowance for 100% of all accounts deemed to be uncollectible.
Customer creditworthiness is evaluated prior to order fulfillment and based on evaluations, we adjust our credit limit to the respective customer. In addition to these evaluations, we conduct on-going credit evaluations of our customers' payment history and current creditworthiness. To date, the actual losses have been within our expectations.
The following illustrates the activity in the Company'sour allowance for credit losses on accounts receivable:
Balance as of June 30, 2020$20,906 
Adoption of Topic 326 - cumulative effect
3,025 
Credit loss expense8485,256 
Write-off /adjustments(2,413)(6,256)
Balance as of September 30, 2020March 31, 2021$22,36622,931 
Included in accounts receivable are unbilled receivables in the amount of $52.6$48.4 million as of September 30, 2020March 31, 2021 (June 30, 2020—$55.2 million).
As of September 30, 2020,March 31, 2021, we have an allowance for credit losses of $0.2 million for contract assets, as a result of the adoption of Topic 326. For additional information on contract assets please see note 3 "Revenues".
NOTE 5—PROPERTY AND EQUIPMENT
As of September 30, 2020 As of March 31, 2021
CostAccumulated
Depreciation
Net CostAccumulated
Depreciation
Net
Furniture and fixturesFurniture and fixtures$39,375 $(29,711)$9,664 Furniture and fixtures$39,110 $(32,016)$7,094 
Office equipmentOffice equipment2,214 (1,217)997 Office equipment2,435 (1,187)1,248 
Computer hardwareComputer hardware291,305 (197,784)93,521 Computer hardware305,160 (207,092)98,068 
Computer softwareComputer software117,374 (93,700)23,674 Computer software123,173 (100,940)22,233 
Capitalized software development costsCapitalized software development costs114,942 (73,865)41,077 Capitalized software development costs122,924 (82,641)40,283 
Leasehold improvementsLeasehold improvements105,944 (73,031)32,913 Leasehold improvements107,204 (78,671)28,533 
Land and buildingsLand and buildings48,206 (14,554)33,652 Land and buildings48,289 (15,231)33,058 
TotalTotal$719,360 $(483,862)$235,498 Total$748,295 $(517,778)$230,517 
 
 As of June 30, 2020
 CostAccumulated
Depreciation
Net
Furniture and fixtures$39,158 $(28,473)$10,685 
Office equipment2,272 (1,329)943 
Computer hardware294,745 (198,194)96,551 
Computer software127,299 (103,057)24,242 
Capitalized software development costs111,202 (70,015)41,187 
Leasehold improvements111,384 (74,395)36,989 
Land and buildings49,268 (15,310)33,958 
Total$735,328 $(490,773)$244,555 
1112


NOTE 6—LEASES
We enter into operating leases, both domestically and internationally, for certain facilities, automobiles, data centers and equipment for use in the ordinary course of business. The duration of the majority of these leases generally range from 1 to 10 years, some of which include options to extend for an additional 3 to 5 years after the initial term. Additionally, the land upon which our headquarters in Waterloo, Ontario, Canada is located is leased from the University of Waterloo for a period of 49 years beginning in December 2005, with an option to renew for an additional term of 49 years. Leases with an initial term of 12 months or less are not recorded on the Condensed Consolidated Balance Sheets and we do not have any material finance leases.
We account for a contract as a lease when we have the right to direct the use of the asset for a period of time while obtaining substantially all of the asset’s economic benefits. We determine the initial classification and measurement of our right of use (ROU) assets and lease liabilities at the lease commencement date and thereafter if modified.
ROU assets represent our right to control the underlying assets under lease, and the lease liability is our obligation to make the lease payments related to the underlying assets under lease, over the contractual term. ROU assets and lease liabilities are recognized on the Condensed Consolidated Balance Sheets based on the present value of future minimum lease payments to be made over the lease term. When available, we will use the rate implicit in the lease to discount lease payments to present value. However, real estate leases generally do not provide a readily determinable implicit rate, therefore, we must estimate our incremental borrowing rate to discount the lease payments. We estimate our incremental borrowing rate based on a collateralized basis with similar terms and payments, in an economic environment where the leased asset is located.
The ROU asset equals the lease liability, adjusted for any initial direct costs, prepaid rent and lease incentives on initial recognition. Fixed lease costs are included in the recognition of ROU assets and lease liabilities. Variable lease costs are not included in the measurement of the lease liability. These variable lease payments are recognized in the Condensed Consolidated Statements of Income in the period in which the obligation for those payments is incurred. Lease expense for minimum lease payments continue to be recognized in the Condensed Consolidated Statements of Income on a straight-line basis over the lease term.
We have not elected the practical expedient to combine lease and non-lease components in the determination of lease costs for our facility leases. For all other asset classes, we have elected the practical expedient to combine the lease and the non-lease components. The lease liability includes lease payments related to options to extend or renew the lease term only if we are reasonably certain we will exercise those options. Our leases typically do not contain any material residual value guarantees or restrictive covenants.
In certain circumstances, we sublease all or a portion of a leased facility to various other companies through a sublease agreement.
Lease Costs and Other Information
The following illustrates the various components of operating lease costs for the period indicated:
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
202020192021202020212020
Operating lease costOperating lease cost$15,542 $16,147 Operating lease cost$16,065 $19,157 $47,327 $51,259 
Short-term lease costShort-term lease cost263 98 Short-term lease cost222 455 724 743 
Variable lease costVariable lease cost693 743 Variable lease cost852 1,140 2,152 2,647 
Sublease incomeSublease income(1,617)(1,554)Sublease income(1,569)(1,481)(4,762)(4,618)
Total lease costTotal lease cost$14,881 $15,434 Total lease cost$15,570 $19,271 $45,441 $50,031 
The weighted average remaining lease term and discount rate for the periods indicated below were as follows:
As of September 30, 2020As of June 30, 2020As of March 31, 2021As of June 30, 2020
Weighted-average remaining lease termWeighted-average remaining lease term6.09 years6.18 yearsWeighted-average remaining lease term6.45 years6.18 years
Weighted-average discount rateWeighted-average discount rate3.10 %3.12 %Weighted-average discount rate2.81 %3.12 %
13

Supplemental Cash Flow Information
The following table presents supplemental information relating to cash flows arising from lease transactions. Cash paymentpayments made for variable lease cost and short-term lease are not included in the measurement of operating lease liabilities, and, as such, are excluded from the amounts below:
12
Nine Months Ended March 31,
20212020
Cash paid for amounts included in the measurement of operating lease liabilities$56,645 $53,996 
Right of use assets obtained in exchange for new operating lease liabilities (1) (2)
$59,762 $15,964 


(1)
Excludes the impact of $60.1 million and $2.9 million of ROU assets acquired through the acquisitions of Carbonite, Inc. (Carbonite) and XMedius, respectively, during the nine months ended March 31, 2020.
Three Months Ended September 30,
20202019
Cash paid for amounts included in the measurement of operating lease liabilities$19,088 $17,609 
Right of use assets obtained in exchange for new operating lease liabilities$2,297 $4,860 
(2) Excludes the release of $22.3 million of lease liabilities during the nine months ended March 31, 2021 relating to office space that was abandoned during the fourth quarter of Fiscal 2020 that has since been early terminated or assigned to a third party. These recoveries have been recorded in "Special charges (recoveries)" in the Condensed Consolidated Statements of Income. Please see note 18 "Special Charges (Recoveries)".

Maturity of Lease Liabilities
The following table presents the future minimum lease payments under our operating leases liabilities as of September 30, 2020:March 31, 2021:
Fiscal years ending June 30,Fiscal years ending June 30,Fiscal years ending June 30,
2021 (nine months ended)$52,041 
2021 (three months ended)2021 (three months ended)$15,796 
2022202260,441 202262,238 
2023202346,893 202352,597 
2024202435,354 202442,075 
2025202525,919 202531,916 
ThereafterThereafter73,323 Thereafter94,010 
Total Lease paymentsTotal Lease payments$293,971 Total Lease payments$298,632 
Less: Imputed interestLess: Imputed interest(25,801)Less: Imputed interest(24,905)
TotalTotal$268,170 Total$273,727 
Reported as:Reported as:Reported as:
Current operating lease liabilitiesCurrent operating lease liabilities60,447 Current operating lease liabilities$56,143 
Non-current operating lease liabilitiesNon-current operating lease liabilities207,723 Non-current operating lease liabilities217,584 
TotalTotal$268,170 Total$273,727 
Operating lease maturity amounts included in the table above do not include sublease income expected to be received under our various sublease agreements with third parties. Under the agreements initiated with third parties, we expect to receive sublease income of $5.7$2.0 million over the remainder of Fiscal 2021, and $19.7$20.1 million thereafter.
NOTE 7—GOODWILL
Goodwill is recorded when the consideration paid for an acquisition of a business exceeds the fair value of identifiable net tangible and intangible assets. The following table summarizes the changes in goodwill since June 30, 2020:
Balance as of June 30, 2020$4,672,356 
Adjustments relating to acquisitions prior to Fiscal 2021 that had open measurement periods (note 19)(2,002)
Impact of foreign exchange rate changes10,42818,095 
Balance as of September 30, 2020March 31, 2021$4,682,7844,688,449 

14

NOTE 8—ACQUIRED INTANGIBLE ASSETS
As of September 30, 2020As of March 31, 2021
CostAccumulated AmortizationNetCostAccumulated AmortizationNet
Technology assetsTechnology assets$1,011,214 $(484,102)$527,112 Technology assets$1,002,970 $(582,511)$420,459 
Customer assetsCustomer assets1,438,550 (459,255)979,295 Customer assets1,418,736 (547,399)871,337 
TotalTotal$2,449,764 $(943,357)$1,506,407 Total$2,421,706 $(1,129,910)$1,291,796 
As of June 30, 2020As of June 30, 2020
CostAccumulated AmortizationNetCostAccumulated AmortizationNet
Technology assetsTechnology assets$1,084,144 $(502,376)$581,768 Technology assets$1,084,144 $(502,376)$581,768 
Customer assetsCustomer assets1,434,832 (404,036)1,030,796 Customer assets1,434,832 (404,036)1,030,796 
TotalTotal$2,518,976 $(906,412)$1,612,564 Total$2,518,976 $(906,412)$1,612,564 
13


Where applicable, the above balances as of September 30, 2020March 31, 2021 have been reduced to reflect the impact of intangible assets where the gross cost has become fully amortized during the threenine months ended September 30, 2020.March 31, 2021. The impact of this resulted in a reduction of $76.7$85.9 million to technology assets and $21.0 million to customer assets.
The weighted average amortization periods for acquired technology and customer intangible assets are approximately five years and seven years, respectively.
The following table shows the estimated future amortization expense for the fiscal years indicated. This calculation assumes no future adjustments to acquired intangible assets:
Fiscal years ending June 30,Fiscal years ending June 30,Fiscal years ending June 30,
2021 (nine months ended)$321,551 
2021 (three months ended)2021 (three months ended)$105,459 
20222022398,433 2022398,732 
20232023316,515 2023316,753 
20242024235,673 2024235,776 
20252025122,688 2025123,345 
2026 and beyond2026 and beyond111,547 2026 and beyond111,731 
TotalTotal$1,506,407 Total$1,291,796 
 
NOTE 9—OTHER ASSETS
As of September 30, 2020As of June 30, 2020As of March 31, 2021As of June 30, 2020
Deposits and restricted cashDeposits and restricted cash$10,556 $11,612 Deposits and restricted cash$10,938 $11,612 
Capitalized costs to obtain a contractCapitalized costs to obtain a contract45,088 43,029 Capitalized costs to obtain a contract46,540 43,029 
InvestmentsInvestments81,618 76,002 Investments93,447 76,002 
Long-term prepaid expenses and other long-term assetsLong-term prepaid expenses and other long-term assets23,880 23,824 Long-term prepaid expenses and other long-term assets24,040 23,824 
TotalTotal$161,142 $154,467 Total$174,965 $154,467 

Deposits and restricted cash primarily relate to security deposits provided to landlords in accordance with facility lease agreements and cash restricted per the terms of certain contractual-based agreements.
Capitalized costs to obtain a contract relate to incremental costs of obtaining a contract, such as sales commissions, which are eligible for capitalization on contracts to the extent that such costs are expected to be recovered (see note 3 "Revenues").
Investments relate to certain investment funds in which we are a limited partner. Our interests in each of these investees range from 4% to below 20%. These investments are accounted for using the equity method. Our share of net income or losses based on our interest in these investments is recorded as a component of Other income (expense), net in our Condensed Consolidated Statements of Income (see note 22 "Other Income (Expense), Net"). During the three and nine months ended September 30, 2020,
15

March 31, 2021, our share of income (loss) from these investments was $6.2$11.8 million and $20.0 million, respectively (three and nine months ended September 30, 2019—March 31, 2020—$0.7 million)4.5 million and $6.5 million, respectively).
Long-term prepaid expenses and other long-term assets includes advance payments on long-term licenses that are being amortized over the applicable terms of the licenses and other miscellaneous assets.
14


NOTE 10—ACCOUNTS PAYABLE AND ACCRUED LIABILITIES
Accounts payable and accrued liabilities:
 
As of September 30, 2020As of June 30, 2020As of March 31, 2021As of June 30, 2020
Accounts payable—tradeAccounts payable—trade$31,274 $41,469 Accounts payable—trade$65,074 $41,469 
Accrued salaries and commissionsAccrued salaries and commissions110,743 155,496 Accrued salaries and commissions152,389 155,496 
Accrued liabilitiesAccrued liabilities83,199 78,793 Accrued liabilities94,454 78,793 
Accrued sales and other tax liabilitiesAccrued sales and other tax liabilities43,716 50,255 Accrued sales and other tax liabilities26,509 50,255 
Accrued interest on Senior NotesAccrued interest on Senior Notes25,646 30,761 Accrued interest on Senior Notes25,646 30,761 
Amounts payable in respect of restructuring and other Special charges14,661 12,185 
Amounts payable in respect of restructuring and other special chargesAmounts payable in respect of restructuring and other special charges6,090 12,185 
Asset retirement obligationsAsset retirement obligations4,229 4,355 Asset retirement obligations2,657 4,355 
TotalTotal$313,468 $373,314 Total$372,819 $373,314 
Long-term accrued liabilities: 
As of September 30, 2020As of June 30, 2020As of March 31, 2021As of June 30, 2020
Amounts payable in respect of restructuring and other Special charges$13,492 $13,768 
Amounts payable in respect of restructuring and other special chargesAmounts payable in respect of restructuring and other special charges$3,318 $13,768 
Other accrued liabilitiesOther accrued liabilities15,425 8,215 Other accrued liabilities10,928 8,215 
Asset retirement obligationsAsset retirement obligations13,164 12,972 Asset retirement obligations13,603 12,972 
TotalTotal$42,081 $34,955 Total$27,849 $34,955 
Asset retirement obligations
We are required to return certain of our leased facilities to their original state at the conclusion of our lease. As of September 30, 2020,March 31, 2021, the present value of this obligation was $17.4$16.3 million (June 30, 2020—$17.3 million), with an undiscounted value of $18.9$17.1 million (June 30, 2020—$18.7 million).
NOTE 11—LONG-TERM DEBT
As of September 30, 2020As of June 30, 2020
Total debt
Senior Notes 2030$900,000 $900,000 
Senior Notes 2028900,000 900,000 
Senior Notes 2026850,000 850,000 
Term Loan B975,000 977,500 
Revolver600,000 600,000 
Total principal payments due4,225,000 4,227,500 
Premium on Senior Notes 20264,587 4,756 
Debt issuance costs(36,664)(37,945)
Total amount outstanding4,192,923 4,194,311 
Less:
Current portion of long-term debt
Term Loan B10,000 10,000 
Revolver600,000 600,000 
Total current portion of long-term debt610,000 610,000 
Non-current portion of long-term debt$3,582,923 $3,584,311 

As of March 31, 2021As of June 30, 2020
Total debt
Senior Notes 2030$900,000 $900,000 
Senior Notes 2028900,000 900,000 
Senior Notes 2026850,000 850,000 
Term Loan B970,000 977,500 
Revolver600,000 
Total principal payments due3,620,000 4,227,500 
Premium on Senior Notes 20264,244 4,756 
Debt issuance costs(34,038)(37,945)
Total amount outstanding3,590,206 4,194,311 
Less:
Current portion of long-term debt
Term Loan B10,000 10,000 
Revolver600,000 
Total current portion of long-term debt10,000 610,000 
Non-current portion of long-term debt$3,580,206 $3,584,311 
1516


Senior Unsecured Fixed Rate Notes
Senior Notes 2030
On February 18, 2020, OpenText Holdings, Inc. a wholly-owned indirect subsidiary of the Company, issued $900 million in aggregate principal amount of 4.125% Senior Notes due 2030 guaranteed by the Company (Senior Notes 2030) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (Securities Act), and to certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2030 bear interest at a rate of 4.125% per annum, payable semi-annually in arrears on February 15 and August 15, commencing on August 15, 2020. Senior Notes 2030 will mature on February 15, 2030, unless earlier redeemed, in accordance with their terms, or repurchased.
For the three and nine months ended September 30, 2020,March 31, 2021, we recorded interest expense of $9.2$9.3 million and $27.8 million, respectively, relating to Senior Notes 2030.2030 (three and nine months ended March 31, 2020—$4.4 million, respectively).
Senior Notes 2028
On February 18, 2020, we issued $900 million in aggregate principal amount of 3.875% Senior Notes due 2028 (Senior Notes 2028) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act and to certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2028 bear interest at a rate of 3.875% per annum, payable semi-annually in arrears on February 15 and August 15, commencing on August 15, 2020. Senior Notes 2028 will mature on February 15, 2028, unless earlier redeemed, in accordance with their terms, or repurchased.
For the three and nine months ended September 30, 2020,March 31, 2021, we recorded interest expense of $8.6$8.7 million and $26.0 million, respectively, relating to Senior Notes 2028.2028 (three and nine months ended March 31, 2020—$4.2 million, respectively).
    Senior Notes 2026
On May 31, 2016, we issued $600 million in aggregate principal amount of 5.875% Senior Notes due 2026 (Senior Notes 2026) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act and to certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2026 bear interest at a rate of 5.875% per annum, payable semi-annually in arrears on June 1 and December 1, commencing on December 1, 2016. Senior Notes 2026 will mature on June 1, 2026, unless earlier redeemed, in accordance with their terms, or repurchased.
On December 20, 2016, we issued an additional $250 million in aggregate principal amount by reopening our Senior Notes 2026 at an issue price of 102.75%. The additional notes have identical terms, are fungible with and are a part of a single series with the previously issued $600 million aggregate principal amount of Senior Notes 2026. The outstanding aggregate principal amount of Senior Notes 2026, after taking into consideration the additional issuance, is $850 million.
For the three and nine months ended September 30, 2020,March 31, 2021, we recorded interest expense of $12.5 million and $37.5 million, respectively, relating to Senior Notes 2026 (three and nine months ended September 30, 2019—March 31, 2020—$12.5 million)million and $37.5 million, respectively).
Term Loan B
On May 30, 2018, we refinanced our existing term loan facility, by entering into a new $1 billion term loan facility (Term Loan B), whereby we borrowed $1 billion on that day and repaid in full the loans under our prior $800 million term loan facility originally entered into on January 16, 2014. Borrowings under Term Loan B are secured by a first charge over substantially all of our assets on a pari passu basis with the Revolver (defined below).
Term Loan B has a seven year term, maturing in May 2025, and repayments made under Term Loan B are equal to 0.25% of the principal amount in equal quarterly installments for the life of Term Loan B, with the remainder due at maturity. Borrowings under Term Loan B currently bear a floating rate of interest equal to 1.75% plus LIBOR. As of September 30, 2020,March 31, 2021, the outstanding balance on the Term Loan B bears an interest rate of 1.91%1.86%. For more information regarding the impact of LIBOR, see "Stress in the global financial system may adversely affect our finances and operations in ways that may be hard to predict or to defend against" included within "Risk Factors" in our Annual Report on Form 10-K for Fiscal 2020.
Under Term Loan B, we must maintain a “consolidated net leverage” ratio of no more than 4:1 at the end of each financial quarter. Consolidated net leverage ratio is defined for this purpose as the proportion of our total debt reduced by unrestricted cash, including guarantees and letters of credit, over our trailing twelve months net income before interest, taxes, depreciation, amortization, restructuring, share-based compensation and other miscellaneous charges. As of September 30, 2020,March 31, 2021, our consolidated net leverage ratio was 1.8:1.6:1.
17

For the three and nine months ended September 30, 2020,March 31, 2021, we recorded interest expense of $4.8$4.6 million and $14.1 million, respectively, relating to Term Loan B (three and nine months ended September 30, 2019—March 31, 2020—$10.1 million)8.5 million and $27.6 million, respectively).
16


Revolver
On October 31, 2019, we amended our committed revolving credit facility (the Revolver) to increase the total commitments under the Revolver from $450 million to $750 million as well as to extend the maturity from May 5, 2022 to October 31, 2024. Borrowings under the Revolver are secured by a first charge over substantially all of our assets, on a pari passu basis with Term Loan B. The Revolver has no fixed repayment date prior to the end of the term. Borrowings under the Revolver bear interest per annum at a floating rate of LIBOR plus a fixed margin dependent on our consolidated net leverage ratio ranging from 1.25% to 1.75%. As of September 30, 2020, the outstanding balance on the Revolver bears an interest rate of 1.90%. For more information regarding the impact of LIBOR, see "Stress in the global financial system may adversely affect our finances and operations in ways that may be hard to predict or to defend against" included within "Risk Factors" in our Annual Report on Form 10-K for Fiscal 2020.
UnderDuring the second quarter of Fiscal 2021, we repaid $600 million previously drawn on the Revolver we must maintain a “consolidated net leverage” ratio of no more than 4:1 at the end of each financial quarter.using cash on hand. As of September 30, 2020, our consolidated net leverage ratio was 1.8:1.
As of September 30, 2020,March 31, 2021, we had 0 outstanding borrowings of $600 millionbalance under the Revolver (June 30, 2020—$600 million). During the three and $150nine months ended March 31, 2021, we recorded interest expense of NaN and $3.6 million, remaining availablerespectively, relating to beamounts previously drawn. The proceeds
During the second quarter of Fiscal 2020, we drew down $750 million from the $600 million draw down are presented within "Cash and cash equivalents" and withinRevolver to partially fund the "Current portionacquisition of long-term debt" in our Condensed Consolidated Balance Sheets as of September 30, 2020 and June 30, 2020. Following the end of the quarter, in OctoberCarbonite. In February 2020, we repaid the $600$750 million drawn under the Revolver usingwith a portion of the proceeds from the Senior Notes 2030 and Senior Notes 2028. In March 2020, we drew down $600 million from the Revolver as a preemptive measure in order to increase our cash on hand. Please see note 25 "Subsequent Events".
position and preserve financial flexibility in light of uncertainty in the global markets resulting from the COVID-19 outbreak. As of March 31, 2020, $600 million remained outstanding. During the three and nine months ended September 30,March 31, 2020, we recorded interest expense of $3.7 million and $4.3 million, respectively, relating to amounts drawn of $3.0 million.
As of September 30, 2019, we had 0 outstanding balance on the Revolver. There was no activity during the three months ended September 30, 2019 and we recorded 0 interest expense.previously drawn.

Debt Issuance Costs and Premium on Senior Notes
Debt issuance costs relate primarily to costs incurred for the purpose of obtaining our credit facilities and issuing our Senior Notes 2026, Senior Notes 2028 and Senior Notes 2030 (collectively referred to as the Senior Notes) and are being amortized over the respective terms of the Senior Notes and Term Loan B and the Revolver using the effective interest method.
The premium on Senior Notes 2026 represents the excess of the proceeds received over the face value of Senior Notes 2026. This premium is amortized as a reduction to interest expense over the term of Senior Notes 2026 using the effective interest method.
NOTE 12—PENSION PLANS AND OTHER POST RETIREMENT BENEFITS
The following table provides details of our defined benefit pension plans and long-term employee benefit obligations for Open Text Document Technologies GmbH (CDT), GXS GmbH (GXS GER), GXS Philippines, Inc. (GXS PHP) and other plans as of September 30, 2020March 31, 2021 and June 30, 2020:
As of September 30, 2020As of March 31, 2021
Total benefit
obligation
Current portion of
benefit obligation(1)
Non-current portion of
benefit obligation
Total benefit
obligation
Current portion of
benefit obligation(1)
Non-current portion of
benefit obligation
CDT defined benefit planCDT defined benefit plan$35,798 $818 $34,980 CDT defined benefit plan$35,001 $861 $34,140 
GXS GER defined benefit planGXS GER defined benefit plan26,236 980 25,256 GXS GER defined benefit plan25,564 1,007 24,557 
GXS PHP defined benefit planGXS PHP defined benefit plan10,376 151 10,225 GXS PHP defined benefit plan13,652 210 13,442 
Other plansOther plans8,804 729 8,075 Other plans9,231 721 8,510 
TotalTotal$81,214 $2,678 $78,536 Total$83,448 $2,799 $80,649 
 
1718


As of June 30, 2020
Total benefit
obligation
Current portion of
benefit obligation(1)
Non-current portion of
benefit obligation
CDT defined benefit plan$32,851 $777 $32,074 
GXS GER defined benefit plan24,105 943 23,162 
GXS PHP defined benefit plan10,270 115 10,155 
Other plans8,590 852 7,738 
Total$75,816 $2,687 $73,129 
(1) The current portion of the benefit obligation has been included within "Accrued salaries and commissions", all within "Accounts payable and accrued liabilities" in the Condensed Consolidated Balance Sheets (see note 10 "Accounts Payable and Accrued Liabilities").
Defined Benefit Plans
CDT Plan
CDT sponsors an unfunded defined benefit pension plan covering substantially all CDT employees (CDT plan) which provides for old age, disability and survivors’ benefits. Benefits under the CDT plan are generally based on age at retirement, years of service and the employee’s annual earnings. The net periodic cost of this pension plan is determined using the projected unit credit method and several actuarial assumptions, the most significant of which are the discount rate and estimated service costs. NaN contributions have been made since the inception of the plan. Actuarial gains or losses in excess of 10% of the projected benefit obligation are being amortized and recognized as a component of net periodic benefit costs over the average remaining service period of the plan's active employees.
GXS GER Plan
As part of our acquisition of GXS Group, Inc. (GXS) in Fiscal 2014, we assumed an unfunded defined benefit pension plan covering certain German employees which provides for old age, disability and survivors' benefits. The GXS GER plan has been closed to new participants since 2006. Benefits under the GXS GER plan are generally based on a participant’s remuneration, date of hire, years of eligible service and age at retirement. The net periodic cost of this pension plan is determined using the projected unit credit method and several actuarial assumptions, the most significant of which are the discount rate and estimated service costs. NaN contributions have been made since the inception of the plan. Actuarial gains or losses in excess of 10% of the projected benefit obligation are being amortized and recognized as a component of net periodic benefit costs over the average remaining service period of the plan’s active employees.
GXS PHP Plan
As part of our acquisition of GXS in Fiscal 2014, we assumed a primarily unfunded defined benefit pension plan covering substantially all of the GXS Philippines employees which provides for retirement, disability and survivors' benefits. Benefits under the GXS PHP plan are generally based on a participant’s remuneration, years of eligible service and age at retirement. The net periodic cost of this pension plan is determined using the projected unit credit method and several actuarial assumptions, the most significant of which are the discount rate and estimated service costs. Aside from an initial contribution which has a fair value of $0.04 million as of September 30, 2020,March 31, 2021, 0 additional contributions have been made since the inception of the plan. Actuarial gains or losses in excess of 10% of the projected benefit obligation are being amortized and recognized as a component of net periodic benefit costs over the average remaining service period of the plan’s active employees.
1819


The following are the details of the change in the benefit obligation for each of the above mentioned pension plans for the periods indicated: 
As of September 30, 2020As of June 30, 2020As of March 31, 2021As of June 30, 2020
CDTGXS GERGXS PHPTotalCDTGXS GERGXS PHPTotalCDTGXS GERGXS PHPTotalCDTGXS GERGXS PHPTotal
Benefit obligation—beginning of fiscal yearBenefit obligation—beginning of fiscal year$32,851 $24,105 $10,270 $67,226 $35,836 $26,739 $6,904 $69,479 Benefit obligation—beginning of fiscal year$32,851 $24,105 $10,270 $67,226 $35,836 $26,739 $6,904 $69,479 
Service costService cost116 51 431 598 572 319 1,247 2,138 Service cost354 155 1,245 1,754 572 319 1,247 2,138 
Interest costInterest cost124 89 93 306 459 337 368 1,164 Interest cost378 272 299 949 459 337 368 1,164 
Benefits paidBenefits paid(180)(250)(430)(644)(926)(792)(2,362)Benefits paid(592)(766)(9)(1,367)(644)(926)(792)(2,362)
Actuarial (gain) lossActuarial (gain) loss1,859 1,486 (773)2,572 (3,073)(2,083)2,333 (2,823)Actuarial (gain) loss550 725 1,537 2,812 (3,073)(2,083)2,333 (2,823)
Foreign exchange (gain) lossForeign exchange (gain) loss1,028 755 355 2,138 (299)(281)210 (370)Foreign exchange (gain) loss1,460 1,073 310 2,843 (299)(281)210 (370)
Benefit obligation—end of periodBenefit obligation—end of period35,798 26,236 10,376 72,410 32,851 24,105 10,270 67,226 Benefit obligation—end of period35,001 25,564 13,652 74,217 32,851 24,105 10,270 67,226 
Less: Current portionLess: Current portion(818)(980)(151)(1,949)(777)(943)(115)(1,835)Less: Current portion(861)(1,007)(210)(2,078)(777)(943)(115)(1,835)
Non-current portion of benefit obligationNon-current portion of benefit obligation$34,980 $25,256 $10,225 $70,461 $32,074 $23,162 $10,155 $65,391 Non-current portion of benefit obligation$34,140 $24,557 $13,442 $72,139 $32,074 $23,162 $10,155 $65,391 

The following are details of net pension expense relating to the following pension plans:
Three Months Ended September 30, Three Months Ended March 31,
20202019 20212020
Pension expense:Pension expense:CDTGXS GERGXS PHPTotalCDTGXS GERGXS PHPTotalPension expense:CDTGXS GERGXS PHPTotalCDTGXS GERGXS PHPTotal
Service costService cost$116 $51 $431 $598 $142 $79 $299 $520 Service cost$117 $51 $404 $572 $140 $78 $305 $523 
Interest costInterest cost124 89 93 306 114 84 85 283 Interest cost125 90 104 319 112 82 92 286 
Amortization of actuarial (gains) and lossesAmortization of actuarial (gains) and losses173 28 201 234 61 (71)224 Amortization of actuarial (gains) and losses175 28 203 234 61 (72)223 
Net pension expenseNet pension expense$413 $168 $524 $1,105 $490 $224 $313 $1,027 Net pension expense$417 $169 $508 $1,094 $486 $221 $325 $1,032 

 Nine Months Ended March 31,
 20212020
Pension expense:CDTGXS GERGXS PHPTotalCDTGXS GERGXS PHPTotal
Service cost$354 $155 $1,245 $1,754 $426 $237 $914 $1,577 
Interest cost378 272 299 949 341 250 265 856 
Amortization of actuarial (gains) and losses529 85 614 703 183 (215)671 
Net pension expense$1,261 $512 $1,544 $3,317 $1,470 $670 $964 $3,104 
Service-related net periodic pension costs are recorded within operating expense and all other non-service related net periodic pension costs are classified under "Other income (expense), net" on our Condensed Consolidated Statements of Income.
20

In determining the fair value of the pension plan benefit obligations as of September 30, 2020March 31, 2021 and June 30, 2020, respectively, we used the following weighted-average key assumptions:
As of September 30, 2020As of June 30, 2020
CDTGXS GERGXS PHPCDTGXS GERGXS PHP
Assumptions:
Salary increases1.75%2.50%6.50%1.75%2.50%6.50%
Pension increases1.50%2.00%N/A1.50%2.00%N/A
Discount rate1.14%1.14%3.90%1.46%1.46%3.50%
Normal retirement age65-6765-676065-6765-6760
Employee fluctuation rate:
to age 200%0%12.19%0%0%12.19%
to age 250%0%16.58%0%0%16.58%
to age 301.00%0%13.97%1.00%0%13.97%
to age 350.50%0%10.77%0.50%0%10.77%
to age 400%0%7.39%0%0%7.39%
to age 450.50%0%3.28%0.50%0%3.28%
to age 500.50%0%0%0.50%0%0%
from age 511.00%0%0%1.00%0%0%
19


As of March 31, 2021As of June 30, 2020
CDTGXS GERGXS PHPCDTGXS GERGXS PHP
Assumptions:
Salary increases1.75%2.50%6.50%1.75%2.50%6.50%
Pension increases1.50%2.00%N/A1.50%2.00%N/A
Discount rate1.36%1.36%5.00%1.46%1.46%3.50%
Normal retirement age65-6765-676065-6765-6760
Employee fluctuation rate:
to age 200%0%13.98%0%0%12.19%
to age 250%0%7.10%0%0%16.58%
to age 301.00%0%3.00%1.00%0%13.97%
to age 350.50%0%2.44%0.50%0%10.77%
to age 400%0%2.59%0%0%7.39%
to age 450.50%0%1.15%0.50%0%3.28%
to age 500.50%0%0%0.50%0%0%
from age 511.00%0%0%1.00%0%0%
Anticipated pension payments under the pension plans for the fiscal years indicated below are as follows:
Fiscal years ending June 30,Fiscal years ending June 30,
CDTGXS GERGXS PHPCDTGXS GERGXS PHP
2021 (nine months ended)$601 $729 $104 
2021 (three months ended)2021 (three months ended)$203 $246 $28 
20222022866 1,001 378 2022877 1,014 254 
20232023963 1,001 282 2023975 1,014 100 
202420241,069 1,009 298 20241,083 1,022 140 
202520251,116 1,038 343 20251,130 1,051 190 
2026 to 20302026 to 20306,403 5,088 3,171 2026 to 20306,486 5,154 2,456 
TotalTotal$11,018 $9,866 $4,576 Total$10,754 $9,501 $3,168 
Other Plans
Other plans include defined benefit pension plans that are offered by certain of our foreign subsidiaries. Many of these plans were assumed through our acquisitions or are required by local regulatory requirements. These other plans are primarily unfunded, with the aggregate projected benefit obligation included in our pension liability. The net periodic costs of these plans are determined using the projected unit credit method and several actuarial assumptions, the most significant of which are the discount rate and estimated service costs.
NOTE 13—SHARE CAPITAL, OPTION PLANS AND SHARE-BASED PAYMENTS
Cash Dividends
For the three and nine months ended September 30, 2020,March 31, 2021, pursuant to the Company’s dividend policy, we declared total non-cumulative dividends of $0.1746$0.2008 and $0.5762 per Common Share, respectively, in the aggregate amount of $47.3$54.5 million and $156.3 million, respectively, which we paid during the same period (three and nine months ended September 30, 2019—March 31, 2020—$0.1746 and $0.5238 per Common Share, respectively, in the aggregate amount of $47.0 million)$47.3 million and $141.4 million, respectively).
Share Capital
Our authorized share capital includes an unlimited number of Common Shares and an unlimited number of Preference Shares. NaN Preference Shares have been issued.
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Treasury Stock
From time to time we may provide funds to an independent agent to facilitate repurchases of our Common Shares in connection with the settlement of awards under the Long-Term Incentive Plans (LTIP) or other plans.
During the three and nine months ended September 30, 2020,March 31, 2021, we repurchased 965,154489,934 and 1,455,088 of our Common Shares, respectively, in the open market, at a cost of $41.9$23.0 million and $64.8 million, respectively, for potential reissuance under our LTIP or other plans, described below (three and nine months ended September 30, 2019—March 31, 2020—NaN and 300,000 Common Shares, respectively, at a cost of NaN and $12.4 million)million, respectively).
During the three and nine months ended September 30, 2020,March 31, 2021, we reissued 193,68023,640 and 509,721 Common Shares, respectively, from treasury stock (three months ended September 30, 2019—NaN), in connection with the settlement of awards and other plans.plans (three and nine months ended March 31, 2020— NaN and 255,502 Common Shares, respectively).
Share Repurchase Plan
Subsequent to the end of the quarter, we announced onOn November 5, 2020, authorization ofthe Board authorized a share repurchase plan (Repurchase Plan), pursuant to which we may purchase in open market transactions, from time to time over the 12 month period commencing November 12, 2020, up to an aggregate of $350 million of our common shares. Please see note 25 "subsequent events" for additional details.Common Shares.





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During the three and nine months ended March 31, 2021, we did 0t repurchase any of our Common Shares under the Repurchase Plan.
Share-Based Payments
Total share-based compensation expense for the periods indicated below is detailed as follows: 
Three Months Ended September 30, Three Months Ended March 31,Nine Months Ended March 31,
20202019 2021202020212020
Stock optionsStock options$3,294 $2,010 Stock options$3,460 $2,143 $11,329 $6,820 
Performance Share Units (issued under LTIP)Performance Share Units (issued under LTIP)2,484 1,400 Performance Share Units (issued under LTIP)2,447 1,515 7,486 4,436 
Restricted Share Units (issued under LTIP)Restricted Share Units (issued under LTIP)2,002 1,660 Restricted Share Units (issued under LTIP)1,697 1,478 5,655 4,447 
Restricted Share Units (other)Restricted Share Units (other)1,986 10 Restricted Share Units (other)2,807 64 7,877 84 
Deferred Share Units (directors)Deferred Share Units (directors)738 751 Deferred Share Units (directors)813 735 2,626 2,610 
Employee Share Purchase PlanEmployee Share Purchase Plan1,232 1,060 Employee Share Purchase Plan1,133 921 3,646 3,133 
Total share-based compensation expenseTotal share-based compensation expense$11,736 $6,891 Total share-based compensation expense$12,357 $6,856 $38,619 $21,530 
Summary of Outstanding Stock Options
On September 14, 2020, at our annual general meeting, our shareholders approved the amendment and restatement of our 2004 Stock Option Plan to reserve an additional 6,000,000 Common Shares for issuance under the plan. As of September 30, 2020,March 31, 2021, an aggregate of 9,695,8508,972,754 options to purchase Common Shares were outstanding and an additional 10,963,91411,254,895 options to purchase Common Shares were available for issuance under our stock option plans. Our stock options generally vest over four years and expire between seven and ten years from the date of the grant. Currently we also have options outstanding that vest over five years, as well as options outstanding that vest based on meeting certain market conditions. The exercise price of all our options is set at an amount that is not less than the closing price of our Common Shares on the NASDAQ on the trading day immediately preceding the applicable grant date.
A summary of activity under our stock option plans for the threenine months ended September 30, 2020March 31, 2021 is as follows:
OptionsWeighted-
Average Exercise
Price
Weighted-
Average
Remaining
Contractual Term
(years)
Aggregate Intrinsic Value
($’000s)
OptionsWeighted-
Average Exercise
Price
Weighted-
Average
Remaining
Contractual Term
(years)
Aggregate Intrinsic Value
($’000's)
Outstanding at June 30, 2020Outstanding at June 30, 20207,429,537 $36.18 4.78$49,574 Outstanding at June 30, 20207,429,537 $36.18 4.78$49,574 
GrantedGranted2,645,959 45.81 Granted3,008,209 45.63 
ExercisedExercised(310,521)27.71 Exercised(742,636)32.01 
Forfeited or expiredForfeited or expired(69,125)41.22 Forfeited or expired(722,356)43.88 
Outstanding at September 30, 20209,695,850 $39.04 5.25$43,382 
Exercisable at September 30, 20202,489,132 $31.85 3.18$25,850 
Outstanding at March 31, 2021Outstanding at March 31, 20218,972,754 $39.07 4.80$77,638 
Exercisable at March 31, 2021Exercisable at March 31, 20212,834,679 $32.97 3.00$41,789 
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We estimate the fair value of stock options using the Black-Scholes option-pricing model or, where appropriate, the Monte Carlo valuation method,pricing model, consistent with the provisions of ASC Topic 718, "Compensation—Stock Compensation" (Topic 718) and SEC Staff Accounting Bulletin No. 107. The option-pricing models require input of subjective assumptions, including the estimated life of the option and the expected volatility of the underlying stock over the estimated life of the option. We use historical volatility as a basis for projecting the expected volatility of the underlying stock and estimate the expected life of our stock options based upon historical data.
We believe that the valuation techniques and the approach utilized to develop the underlying assumptions are appropriate in calculating the fair value of our stock option grants. Estimates of fair value are not intended, however, to predict actual future events or the value ultimately realized by employees who receive equity awards.
For the periods indicated, the weighted-average fair value of options and weighted-average assumptions estimated under the Black-Scholes option-pricing model were as follows:
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Three Months Ended September 30, Three Months Ended March 31,Nine Months Ended March 31,
20202019 2021202020212020
Weighted–average fair value of options grantedWeighted–average fair value of options granted$8.50 $6.41 Weighted–average fair value of options granted$8.86 $7.28 $8.41 $6.95 
Weighted-average assumptions used:Weighted-average assumptions used:Weighted-average assumptions used:
Expected volatilityExpected volatility26.12 %22.11 %Expected volatility26.59 %21.80 %26.20 %21.92 %
Risk–free interest rateRisk–free interest rate0.20 %1.68 %Risk–free interest rate0.32 %1.38 %0.21 %1.49 %
Expected dividend yieldExpected dividend yield1.52 %1.68 %Expected dividend yield1.54 %1.55 %1.54 %1.60 %
Expected life (in years)Expected life (in years)4.724.11Expected life (in years)4.144.144.634.13
Forfeiture rate (based on historical rates)Forfeiture rate (based on historical rates)%%Forfeiture rate (based on historical rates)%%%%
Average exercise share priceAverage exercise share price$45.81 $38.76 Average exercise share price$48.74 $44.99 $45.57 $42.57 
For the periods in which performance options were granted, as indicated, the weighted-average fair value of performance options and weighted-average assumptions estimated under the Monte Carlo valuation methodpricing model were as follows:
Three Months Ended September 30,
 20202019
Weighted–average fair value of options granted$10.18 N/A
Derived service period (in years)1.80N/A
Weighted-average assumptions used:
Expected volatility28.00 %N/A
Risk–free interest rate0.42 %N/A
Expected dividend yield1.70 %N/A
Average exercise share price$45.81 N/A
Nine Months Ended March 31,
2021
Weighted–average fair value of options granted$10.18 
Derived service period (in years)1.80
Weighted-average assumptions used:
Expected volatility28.00 %
Risk–free interest rate0.42 %
Expected dividend yield1.70 %
Average exercise share price$45.81 
There were 0 performance options granted during the three months ended March 31, 2021 or during the three and nine months ended March 31, 2020.
As of September 30, 2020,March 31, 2021, the total compensation cost related to the unvested stock option awards not yet recognized was $48.2$41.6 million, which will be recognized over a weighted-average period of 3.12.9 years.
NaN cash was used by us to settle equity instruments granted under share-based compensation arrangements in any of the periods presented.
We have 0t capitalized any share-based compensation costs as part of the cost of an asset in any of the periods presented.
For the three and nine months ended September 30, 2020,March 31, 2021, cash in the amount of $8.6$8.3 million and $23.8 million, respectively, was received as the result of the exercise of options granted under share-based payment arrangements (three and nine months ended September 30, 2019—March 31, 2020—$4.6 million)23.4 million and $34.8 million, respectively).
The tax benefit realized by us during the three and nine months ended September 30, 2020March 31, 2021 from the exercise of options eligible for a tax deduction was $0.7$0.3 million and $1.4 million, respectively (three and nine months ended September 30, 2019—March 31, 2020—$0.3 million)0.4 million and $1.3 million, respectively).
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Long-Term Incentive Plans
We incentivize certain eligible employees, in part, with long-term compensation pursuant to our LTIP. The LTIP is a rolling three year program that grants eligible employees a certain number of target Performance Share Units (PSUs) and/or Restricted Share Units (RSUs). Target PSUs become vested upon the achievement of certain financial and/or operational performance criteria (the Performance Conditions) that are determined at the time of the grant. Target RSUs become vested when an eligible employee remains employed throughout the vesting period.
PSUs and RSUs granted under the LTIPs have been measured at fair value as of the effective date, consistent with Topic 718, and will be charged to share-based compensation expense over the remaining life of the plan. We estimate the fair value of PSUs using the Monte Carlo pricing model and RSUs have been valued based upon their grant date fair value. Stock options granted under the LTIPs have been measured using the Black-Scholes option-pricing model, consistent with Topic 718.
As of September 30, 2020,March 31, 2021, the total expected compensation cost related to the unvested LTIP awards not yet recognized was $47.0$34.5 million, which is expected to be recognized over a weighted average period of 2.31.9 years.
LTIP grants that have recently vested, or have yet to vest, are described below. LTIP grants are referred to in this Quarterly Report on Form 10-Q based upon the year in which the grants are expected to vest.
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LTIP 2020
Grants made in Fiscal 2018 under the LTIP (collectively referred to as LTIP 2020), consisting of PSUs and RSUs, took effect in Fiscal 2018 starting on August 7, 2017. The Performance Conditions for vesting of the PSUs are based solely upon market conditions. The RSUs are employee service-based awards and vest over the life of the LTIP 2020. We expect to settlesettled the LTIP 2020 awards inby issuing 292,401 Common Shares from treasury stock during the second quarter of Fiscal 2021.2021, with a cost of $11.2 million.
LTIP 2021
Grants made in Fiscal 2019 under the LTIP (collectively referred to as LTIP 2021), consisting of PSUs and RSUs, took effect in Fiscal 2019 starting on August 6, 2018. The Performance Conditions for vesting of the PSUs are based solely upon market conditions. The RSUs are employee service-based awards and vest over the life of the LTIP 2021. We expect to settle the LTIP 2021 awards in stock.
LTIP 2022
Grants made in Fiscal 2020 under the LTIP (collectively referred to as LTIP 2022), consisting of PSUs and RSUs, took effect in Fiscal 2020 starting on August 5, 2019. The Performance Conditions for vesting of the PSUs are based solely upon market conditions. The RSUs are employee service-based awards and vest over the life of the LTIP 2022. We expect to settle the LTIP 2022 awards in stock.
LTIP 2023
Grants made in Fiscal 2021 under the LTIP (collectively referred to as LTIP 2023), consisting of PSUs and RSUs, took effect in Fiscal 2021 starting on August 10, 2020. The Performance Conditions for vesting of the PSUs are based solely upon market conditions. The RSUs are employee service-based awards and vest over the life of the LTIP 2023. We expect to settle the LTIP 2023 awards in stock.
Restricted Share Units (RSUs)
During the three and nine months ended September 30, 2020,March 31, 2021, we granted NaN and 484,956 RSUs, respectively, to employees in accordance with employment and other non-LTIP related agreements (three and nine months ended September 30, 2019—NaN)March 31, 2020—15,000 RSUs, respectively). RSUs vest over a specified contract date, typically three years from the respective date of grants. As of September 30, 2020,March 31, 2021, the total expected compensation cost related to the unvested RSU awards not yet recognized was $20.4$12.5 million, which is expected to be recognized over a weighted average period of 2.4 years. We expect to settle RSU awards in stock.
During the three and nine months ended September 30,March 31, 2021 and 2020, respectively, we did 0t issue any Common Shares from treasury stock in connection with the settlement of vested RSUs (three months ended September 30, 2019—NaN).RSUs.
Deferred Share Units (DSUs)
During the three and nine months ended September 30, 2020,March 31, 2021, we granted 3,6675,015 and 81,585 DSUs, respectively, to certain non-employee directors (three and nine months ended September 30, 2019—3,799 DSUs)March 31, 2020—4,479 and 78,887 DSUs, respectively). The DSUs were issued under our Deferred Share Unit Plan. DSUs granted as compensation for director fees vest immediately, whereas all other
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DSUs granted vest at our next annual general meeting following the granting of the DSUs. No DSUs are payable by us until the director ceases to be a member of the Board.
During the three and nine months ended September 30, 2020,March 31, 2021, we did 0t issue sharesissued 23,640 Common Shares from treasury stock, at a cost of $1.1 million, in connection with the settlement of vested DSUs (three and nine months ended September 30, 2019— NaN)March 31, 2020—NaN Common Shares, respectively).
Employee Share Purchase Plan (ESPP)
Our ESPP offers employees a purchase price discount of 15%.
During the three and nine months ended September 30, 2020, 200,772March 31, 2021, 204,812 and 572,219 Common Shares, respectively, were eligible for issuance to employees enrolled in the ESPP (three and nine months ended September 30, 2019—188,081March 31, 2020—221,738 and 549,281 Common Shares)Shares, respectively).
During the three and nine months ended September 30, 2020,March 31, 2021, cash in the amount of $7.2$8.3 million and $22.0 million, respectively, was received from employees relating to the ESPP (three and nine months ended September 30, 2019 — $6.5 million)March 31, 2020 —$6.6 million and $18.3 million, respectively).

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NOTE 14—GUARANTEES AND CONTINGENCIES
We have entered into the following contractual obligations with minimum payments for the indicated fiscal periods as follows:
Payments due between Payments due between
TotalOctober 1, 2020 - June 30, 2021July 1, 2021 -
June 30, 2023
July 1, 2023 -
June 30, 2025
July 1, 2025
and beyond
TotalApril 1, 2021 -
June 30, 2021
July 1, 2021 -
June 30, 2023
July 1, 2023 -
June 30, 2025
July 1, 2025
 and beyond
Long-term debt obligations (1)
Long-term debt obligations (1)
$4,624,860 $107,497 $300,938 $1,226,237 $2,990,188 
Long-term debt obligations (1)
$4,547,824 $32,040 $300,124 $1,225,472 $2,990,188 
Purchase obligations for contracts not accounted for as lease obligations (2)
Purchase obligations for contracts not accounted for as lease obligations (2)
100,410 39,932 60,478 
Purchase obligations for contracts not accounted for as lease obligations (2)
82,060 20,738 61,322 
$4,725,270 $147,429 $361,416 $1,226,237 $2,990,188 $4,629,884 $52,778 $361,446 $1,225,472 $2,990,188 
(1) Includes interest up to maturity and principal payments. Excludes $600 million drawn on the Revolver as of September 30, 2020, which was expected to be repaid within one year and was repaid following the end of the quarter in October 2020. Please see note 11 "Long-Term Debt" and note 25 "Subsequent Events" for more details.
(2) For contractual obligations relating to leases and purchase obligations accounted for under Topic 842, please see note 6 "Leases".
Guarantees and Indemnifications
We have entered into customer agreements which may include provisions to indemnify our customers against third party claims that our software products or services infringe certain third party intellectual property rights and for liabilities related to a breach of our confidentiality obligations. We have not made any material payments in relation to such indemnification provisions and have not accrued any liabilities related to these indemnification provisions in our Condensed Consolidated Financial Statements.
Occasionally, we enter into financial guarantees with third parties in the ordinary course of our business, including, among others, guarantees relating to taxes and letters of credit on behalf of parties with whom we conduct business. Such agreements have not had a material effect on our results of operations, financial position or cash flows.
Litigation
We are currently involved in various claims and legal proceedings.
Quarterly, we review the status of each significant legal matter and evaluate such matters to determine how they should be treated for accounting and disclosure purposes in accordance with the requirements of ASC Topic 450-20 "Loss Contingencies" (Topic 450-20). Specifically, this evaluation process includes the centralized tracking and itemization of the status of all our disputes and litigation items, discussing the nature of any litigation and claim, including any dispute or claim that is reasonably likely to result in litigation, with relevant internal and external counsel, and assessing the progress of each matter in light of its merits and our experience with similar proceedings under similar circumstances.
If the potential loss from any claim or legal proceeding is considered probable and the amount can be reasonably estimated, we accrue a liability for the estimated loss in accordance with Topic 450-20. As of the date of this Quarterly Report on Form 10-Q, the aggregate of such accrued liabilities was not material to our consolidated financial position or results of operations and we do not believe as of the date of this filing that it is reasonably possible that a loss exceeding the amounts
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already recognized will be incurred that would be material to our consolidated financial position or results of operations. As described more fully below, we are unable at this time to estimate a possible loss or range of losses in respect of certain disclosed matters.
Contingencies
IRS Matter
As we have previously disclosed, the United States Internal Revenue Service (IRS) ishas been examining certain of our tax returns for our fiscal year ended June 30, 2010 (Fiscal 2010) through our fiscal year ended June 30, 2012 (Fiscal 2012), and in connection with those examinations ishas been reviewing our internal reorganization in Fiscal 2010 and Fiscal 2012 to consolidate certain intellectual property ownership in Luxembourg and Canada and our integration of certain acquisitions into the resulting structure. We also previously disclosed that the examinations may lead to proposed adjustments to our taxes that may be material, individually or in the aggregate, and that we havehad not recorded any material accruals for any such potential adjustments in our Condensed Consolidated Financial Statements.
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We previously disclosed that, as part of these examinations, on July 17, 2015 we received from the IRS an initial Notice of Proposed Adjustment (NOPA) in draft form, that, as revised by the IRS on July 11, 2018 proposes a one-time approximately $335 million increase to our U.S. federal taxes arising from the reorganization infor Fiscal 2010 (the 2010 NOPA), plus penalties equal to 20% of the additional proposed taxes for Fiscal 2010, and interest at the applicable statutory rate published by the IRS.
Onon July 11, 2018, we also received, consistent with previously disclosed expectations, a draft NOPA proposing a one time approximately $80 million increase to our U.S. federal taxes for Fiscal 2012 (the 2012 NOPA) arising from the integration of Global 360 Holding Corp. into the structure that resulted from the internal reorganization in Fiscal 2010, plus penalties equal to 40% of the additional proposed taxes for Fiscal 2012, and interest..
On January 7, 2019, we received from the IRS official notification of proposed adjustments to our taxable income for Fiscal 2010 and Fiscal 2012, together with the 2010 NOPA and 2012 NOPA in final form. In each case, such documentation was as expected and on substantially the same terms as provided for in the previously disclosed respective draft NOPAs, with the exception of an additional proposed penalty as part of the 2012 NOPA.
A NOPA is an IRS position and does not impose an obligation to pay tax. We continue to strongly disagree with the IRS’ positions within the NOPAs and we are vigorously contesting the proposed adjustments to our taxable income, along with any proposed penalties and interest.
As of our receipt of the final 2010 NOPA and 2012 NOPA,December 31, 2020, our estimated potential aggregate liability, as originally proposed by the IRS under the 2010 NOPA and the 2012 NOPA, including additional state income taxes plus penalties and continually accruing interest that may be due, waswould have been approximately $770$830 million, comprised of approximately $455$430 million in U.S. federal and state taxes, approximately $130 million of penalties, and approximately $185$270 million of interest. Interest will continue to accrue at the applicable statutory rates until the matter is resolved and may be substantial.
As previously disclosed, and noted above, we strongly disagree with the IRS’ positions and we arehave been vigorously contesting the proposed adjustments to our taxable income, along with the proposed penalties and interest. We are pursuing various alternatives available to taxpayers to contest
On December 21, 2020, we entered into a closing agreement with the IRS resolving all of the proposed adjustments including currently throughto our taxable income for Fiscal 2010 and Fiscal 2012 (the IRS AppealsSettlement).
The IRS Settlement resulted in charges of $1.3 million and potentially$300.6 million, respectively, during the three and nine months ended March 31, 2021 to "Provision for (recovery of) income taxes". In connection with the IRS Settlement, during the three months ended March 31, 2021, we made aggregate payments to the IRS of $288.6 million in U.S. Federal court. Any such alternatives could involve a lengthy processfederal taxes and result in the incurrenceinterest and $1.4 million of significant expenses. Ascertain associated state tax and interest payments. The remaining payments of the datecertain associated state tax and interest of this Quarterly Report on Form 10-Q, we have notapproximately $10.6 million, which as of March 31, 2021 is recorded any material accruals in respect of these examinationswithin "Income taxes payable" in our Condensed Consolidated Financial Statements. An adverse outcomeBalance Sheets, are expected to occur primarily throughout the remainder of these tax examinations could have a material adverse effect on our financial positionFiscal 2021. The IRS Settlement also eliminates approximately $90 million in future withholding taxes that we had expected to incur over the next 10 years. Interest at the applicable statutory rates will continue to accrue until the time of payment.
We believe the IRS Settlement to be in the best interest of all stakeholders, as it closes all past, present and results of operations.future items related to this matter. The IRS Settlement provides finality to this longstanding matter.
For additional information regarding the history of this IRS matter, please see note 1314 "Guarantees and Contingencies" in our Annual Report on Form 10-K for Fiscal 2018.2020.
CRA Matter
As part of its ongoing audit of our Canadian tax returns, the Canada Revenue Agency (CRA) has disputed our transfer pricing methodology used for certain intercompany transactions with our international subsidiaries and has issued notices of reassessment for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 2015.2016. Assuming the utilization of available tax attributes (further described below), we estimate our potential aggregate liability, as of September 30, 2020,March 31, 2021, in connection with the CRA's reassessments for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 20152016 to be limited to penalties, interest and interestprovincial taxes that may be due of approximately $45$64 million. As of March 31, 2021, we have provisionally paid approximately $28 million in order to fully preserve our rights to object to the CRA's audit positions, being the minimum payment required under Canadian legislation while the matter is in dispute. This amount is recorded within "Long-term income taxes recoverable" on the Condensed Consolidated Balance Sheets as of March 31, 2021.
The notices of reassessment for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 20152016 would, as drafted, increase our taxable income by approximately $90 million to $100 million for each of those years, as well as impose a 10% penalty on the proposed adjustment to income. Audits by the CRA of our tax returns for fiscal years prior to Fiscal 2012 have been completed with no reassessment of our income tax liability.
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We strongly disagree with the CRA's positions and believe the reassessments of Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 20152016 (including any penalties) are without merit. We have filed notices of objection for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 2015.2016. We are currently seeking competent authority consideration under applicable international treaties in respect of these reassessments.
Even if we are unsuccessful in challenging the CRA's reassessments to increase our taxable income for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 2015, or potential reassessments that may be proposed for subsequent years currently under audit,2016, we have elective deductions available for those years (including carry-backs from later years) that would offset such increased amounts so that no additional cash tax would be payable, exclusive of any assessed penalties and interest, as described above.
The CRA is also currently auditing Fiscal 2017 on a basis that we strongly disagree with and will vigorously contest. The focus of the CRA audit has been the valuation of certain intellectual property and goodwill when one of our subsidiaries continued into Canada from Luxembourg in July 2016. In accordance with applicable rules, these assets were recognized for tax purposes at fair market value as of that time, which value was supported by an expert valuation prepared by an independent leading accounting and advisory firm. In conjunction with the Fiscal 2017 audit, the CRA issued a proposal letter dated April 7, 2021 (Proposal Letter) indicating to us that it proposes to reassess our Fiscal 2017 tax year to reduce the depreciable basis of these assets. The CRA has invited us to make submissions responding to the Proposal Letter, which will be our first opportunity to respond to the CRA’s position. CRA’s position for Fiscal 2017 relies in significant part on the application of its positions regarding our transfer pricing methodology that are the basis for its reassessment of our fiscal years 2012 to 2016 described above, and that we believe are without merit. Other aspects of CRA’s position for Fiscal 2017 conflict with the expert valuation prepared by the independent leading accounting and advisory firm that was used to support our original filing position. If the CRA determines to issue a notice of reassessment in respect of Fiscal 2017 on the basis of its position set forth in the Proposal Letter and we are ultimately unsuccessful in defending our position, the estimated impact of the proposed adjustment could result in us recording an income tax expense, with no immediate cash payment, to reduce the stated value of our deferred tax assets of up to approximately $470 million. Any such income tax expense could also have a corresponding cash tax impact that would primarily occur over a period of several future years based upon annual income realization in Canada. We strongly disagree with the CRA’s position for Fiscal 2017 and intend to vigorously defend our original filing position.
We will continue to vigorously contest the proposed adjustments to our taxable income and any penalty and interest assessments. Asassessments, as well as any proposed reduction to the basis of our depreciable property. We are confident that our original tax filing positions were appropriate. Accordingly, as of the date of this Quarterly Report on Form 10-Q, we have not recorded any accruals in respect of these reassessments or proposed reassessment in our Condensed Consolidated Financial Statements. Audits by the CRA of our tax returns for fiscal years prior to Fiscal 2012 have been completed with no reassessment of our income tax liability in respect of our international transactions, including the transfer pricing methodology applied to them. The CRA is currently auditing Fiscal 2016 and Fiscal 2017. We are engaged in ongoing discussions with the CRA and continue to vigorously contest the CRA's audit positions.
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Carbonite Class Action Complaint
On August 1, 2019, prior to our acquisition of Carbonite, a purported stockholder of Carbonite filed a putative class action complaint against Carbonite, its former Chief Executive Officer, Mohamad S. Ali, and its former Chief Financial Officer, Anthony Folger, in the United States District Court for the District of Massachusetts captioned Ruben A. Luna, Individually and on Behalf of All Others Similarly Situated v. Carbonite, Inc., Mohamad S. Ali, and Anthony Folger (No. 1:19-cv-11662-LTS). The complaint alleges violations of the federal securities laws under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, as amended, and Rule 10b-5 promulgated thereunder. The complaint generally alleges that the defendants made materially false and misleading statements in connection with Carbonite’s Server Backup VM Edition, and seeks, among other things, the designation of the action as a class action, an award of unspecified compensatory damages, costs and expenses, including counsel fees and expert fees, and other relief as the court deems appropriate. On August 23, 2019, a nearly identical complaint was filed in the same court captioned William Feng, Individually and on Behalf of All Others Similarly Situated v. Carbonite, Inc., Mohamad S. Ali, and Anthony Folger (No. 1:19- cv-11808-LTS) (together with the Luna Complaint, the “Securities Actions”). On November 21, 2019, the court consolidated the Securities Actions, appointed a lead plaintiff, and designated a lead counsel. On January 15, 2020, the lead plaintiff filed a consolidated amended complaint generally making the same allegations and seeking the same relief as the complaint filed on August 1, 2019. The defendants moved to dismiss the Securities Actions on March 10, 2020. The motion was fully briefed in June 2020 and a hearing on the motion to dismiss the Securities Actions was held on October 15, 2020. Following the hearing, on October 22, 2020, the court granted with prejudice the defendants’ motion to dismiss the Securities Actions. Accordingly,On November 20, 2020, the lead plaintiff filed a notice of appeal to pursue the Securities Actions furtherCourt of Appeals for the plaintiff must now either timely move the court to alter or amend the judgment or furtherFirst Circuit. The lead plaintiff's brief in support of its appeal the dismissal.was filed on March 2, 2021. The defendants' opposition brief was filed on March 31, 2021. The lead plaintiff's reply brief will be due on May 7, 2021.
Carbonite vs Realtime Data
On February 27, 2017, prior to our acquisition of Carbonite, a non-practicing entity named Realtime Data LLC (Realtime Data) filed a lawsuit against Carbonite in the U.S. District Court for the Eastern District of Texas "Realtime Data LLC v. Carbonite, Inc. et al (No 6:17-cv-00121-RWS-JDL)", alleging that certain of Carbonite’s cloud storage services infringe upon certain patents held by Realtime Data. Realtime Data’s complaint against Carbonite sought damages in an unspecified amount and injunctive relief. On December 19, 2017, the U.S. District Court for the Eastern District of Texas transferred the case to the U.S District Court for the District of Massachusetts (No. 1:17-cv-12499). Realtime Data has also filed numerous other patent
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suits on the asserted patents against other companies around the country. In one of those suits, filed in the U.S. District Court for the District of Delaware, the Delaware Court on July 29, 2019 dismissed the lawsuit after declaring invalid three of the four patents asserted by Realtime Data against Carbonite; that decision was appealed to the U.S. Court of Appeals for the Federal Circuit. By way of Order dated August 19, 2019, the U.S. District Court for the District of Massachusetts stayed the action against Carbonite pending the aforementioned appeal of the dismissal in the Delaware lawsuit. On October 23, 2020, the Appeals Court vacated and remanded the Delaware Court’s decision. The parties andFollowing the trial court inAppeals Court's decision, the Carbonite case have yetMassachusetts District Court lifted the stay on the action against Carbonite. On January 21, 2021, the Court held a hearing to addressconstrue the impactclaims of the Appeals Court’s decision.asserted patents. As to the fourth patent asserted against Carbonite, the U.S. Patent & Trademark Office Patent Trial and Appeal Board on September 24, 2019 invalidated certain claims of that patent.patent, including certain claims that had been asserted against Carbonite, and the parties jointly stipulated to dismiss the patent from the action. No trial date has been set in the action against Carbonite. The Company isWe are vigorously defending Carbonite vigorously.the matter. We have not accrued a loss contingency related to this matter because litigation related to a non-practicing entity is inherently unpredictable. Although a loss is reasonably possible, an unfavorable outcome is not considered by management to be probable at this time and we remain unable to reasonably estimate a possible loss or range of loss associated with this litigation.
Please also see "Risk Factors" included in our Annual Report on Form 10-K for Fiscal 2020.
NOTE 15—INCOME TAXES

Our effective tax rate represents the net effect of the mix of income earned in various tax jurisdictions that are subject to a wide range of income tax rates.
The effective tax rate increased to a provision of 29.2%25.8% for the three months ended September 30, 2020,March 31, 2021, compared to a provision of 23.7%25.5% for the three months ended September 30, 2019. The increase in taxMarch 31, 2020. Tax expense of $19.7increased by $22.9 million from $8.9 million during the three months ended March 31, 2020 to $31.8 million during the three months ended March 31, 2021. This was primarily due to (i) an increase of $11.6$23.5 million relating to higher net income including the impact of foreign rates, (ii) an increase of $11.9$9.1 million for changesrelated to the one-time benefit from the US CARES Act in unrecognized tax benefits,Fiscal 2020 that did not recur in Fiscal 2021, and (iii) an increase of $2.9$3.4 million related to differences in tax filings being higher than estimates. These were partially offset by (i) a decrease of $8.9 million related to the US Base Erosion Anti-avoidanceAnti-Abuse Tax (US BEAT). These were partially offset by, (ii) a decrease of $8.0$3.2 million for net changes in unrecognized tax benefits, (iii) a decrease of $2.8 million related to permanent differences, and (iv) a decrease of $1.0 million related to tax benefits of internal reorganizations that occurred in Fiscal 2021. The remainder of the difference was due to normal course movements and non-material items.
The effective tax rate increased to a provision of 72.5% for the nine months ended March 31, 2021, compared to a provision of 27.5% for the nine months ended March 31, 2020. Tax expense increased by $263.3 million from $78.8 million during the nine months ended March 31, 2020 to $342.1 million during the nine months ended March 31, 2021. This was primarily due to (i) an increase of $300.6 million relating to the IRS Settlement, (ii) an increase of $47.4 million relating to higher net income including the impact of foreign rates, and (iii) an increase of $9.1 million related to the one-time benefit from the US CARES Act in Fiscal 2020 that did not recur in Fiscal 2021. These were partially offset by (i) a decrease of $70.5 million for net changes in unrecognized tax benefits, primarily from the conclusion of relevant tax audits, (ii) a decrease of $12.4 million related to tax benefits of internal reorganizations that occurred in Fiscal 2021, (iii) a decrease of $6.4 million related to US BEAT, and (iv) a decrease of $4.1 million related to accruals for unrepatriated foreign earnings. The remainder of the difference was due to normal course movements and non-material items.
We recognize interest expense and penalties related to income tax matters in income tax expense. For the three and nine months ended September 30,March 31, 2021 and 2020, and 2019, respectively, we recognized the following amounts as income tax-related interest expense and penalties:
Three Months Ended March 31,Nine Months Ended March 31,
2021202020212020
Interest expense (recoveries)$1,315 $2,814 $45,422 $4,048 
Penalties expense (recoveries)506 100 889 175 
Total$1,821 $2,914 $46,311 $4,223 
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Three Months Ended September 30,
20202019
Interest expense (recoveries)$2,549 $(1,418)
Penalties expense (recoveries)(322)231 
Total$2,227 $(1,187)
The following amounts have been accrued on account of income tax-related interest expense and penalties:
As of September 30, 2020As of June 30, 2020As of March 31, 2021As of June 30, 2020
Interest expense accrued *Interest expense accrued *$72,943 $70,364 Interest expense accrued *$4,937 $70,364 
Penalties accrued *Penalties accrued *$2,344 $2,620 Penalties accrued *$2,592 $2,620 
* These balances are primarily included within "Long-term income taxes payable" within the Condensed Consolidated Balance Sheets.
We believe that it is reasonably possible that the gross unrecognized tax benefits, as of September 30, 2020,March 31, 2021, could decrease tax expense in the next 12 months by $6.9$1.7 million, relating primarily to the expiration of competent authority relief and tax years becoming statute barred for purposes of future tax examinations by local taxing jurisdictions.
Our four most significant tax jurisdictions are Canada, the United States, Luxembourg and Germany. Our tax filings remain subject to audits by applicable tax authorities for a certain length of time following the tax year to which those filings relate. The earliest fiscal years open for examination are 2012 for Germany, 2010 for the United States, 2015 for Luxembourg, and 2012 for Canada.
We are subject to tax audits in all major taxing jurisdictions in which we operate and currently have tax audits open in Canada, the United States, Germany, India, Austria, Italy, France, and the Philippines. On a quarterly basis we assess the status of these examinations and the potential for adverse outcomes to determine the adequacy of the provision for income and other taxes. Statements regarding the United States and Canada audits are included in note 14 "Guarantees and Contingencies".
The timing of the resolution of income tax audits is highly uncertain, and the amounts ultimately paid, if any, upon resolution of the issues raised by the taxing authorities may differ from the amounts accrued. It is reasonably possible that within the next 12 months we will receive additional assessments by various tax authorities or possibly reach resolution of income tax audits in one or more jurisdictions. These assessments or settlements may or may not result in changes to our contingencies related to positions on tax filings. The actual amount of any change could vary significantly depending on the ultimate timing and nature of any settlements. We cannot currently provide an estimate of the range of possible outcomes. For more information relating to certain tax audits, please refer to note 14 "Guarantees and Contingencies".
On December 21, 2020, we entered into a closing agreement with the IRS resolving all of the proposed adjustments to our taxable income for Fiscal 2010 and Fiscal 2012. As at September 30, 2020,a result, we recorded charges of $1.3 million and $300.6 million, respectively, during the three and nine months ended March 31, 2021 to "Provision for (recovery of) income taxes". The IRS Settlement also eliminates approximately $90 million in future withholding taxes that we had expected to incur over the next 10 years. We believe the IRS Settlement to be in the best interest of all stakeholders, as it closes all past, present and future items related to this matter. The IRS Settlement provides finality to this longstanding matter. During the three months ended March 31, 2021, we made payments of $290.0 million associated with the IRS Settlement. As of March 31, 2021, the outstanding settlement amount of approximately $10.6 million is recorded within "Income taxes payable" in our Condensed Consolidated Balance Sheets. Please refer to note 14 "Guarantees and Contingencies" for additional details.
As of March 31, 2021, we have recognized a provision of $24.3$25.1 million (June 30, 2020—$24.8 million) in respect of both additional foreign taxes or deferred income tax liabilities for temporary differences related to the undistributed earnings of certain non-United States subsidiaries and planned periodic repatriations from certain German subsidiaries, that will be subject to withholding taxes upon distribution. We have not provided for additional foreign withholding taxes or deferred income tax liabilities related to undistributed earnings of all other non-Canadian subsidiaries, since such earnings are considered permanently invested in those subsidiaries or are not subject to withholding taxes. It is not practicable to reasonably estimate the amount of additional deferred income tax liabilities or foreign withholding taxes that may be payable should these earnings be distributed in the future.
NOTE 16—FAIR VALUE MEASUREMENT
ASC Topic 820 “Fair Value Measurement” (Topic 820) defines fair value, establishes a framework for measuring fair value, and addresses disclosure requirements for fair value measurements. Fair value is the price that would be received upon sale of an asset or paid upon transfer of a liability in an orderly transaction between market participants at the measurement date and in the principal or most advantageous market for that asset or liability. The fair value, in this context, should be calculated based on assumptions that market participants would use in pricing the asset or liability, not on assumptions specific to the entity. In addition, the fair value of liabilities should include consideration of non-performance risk, including our own credit risk.
In addition to defining fair value and addressing disclosure requirements, Topic 820 establishes a fair value hierarchy for valuation inputs. The hierarchy prioritizes the inputs into three levels based on the extent to which inputs used in measuring fair
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value are observable in the market. Each fair value measurement is reported in one of the three levels which are determined by the lowest level input that is significant to the fair value measurement in its entirety. These levels are: 
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Level 1—inputs are based upon unadjusted quoted prices for identical instruments traded in active markets.
Level 2—inputs are based upon quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments in markets that are not active, and model-based valuation techniques for which all significant assumptions are observable in the market or can be corroborated by observable market data for substantially the full term of the assets or liabilities.
Level 3—inputs are generally unobservable and typically reflect management’s estimates of assumptions that market participants would use in pricing the asset or liability. The fair values are therefore determined using model-based techniques that include option pricing models, discounted cash flow models, and similar techniques.
Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis:
Our financial assets and liabilities measured at fair value on a recurring basis consisted of the following types of instruments as of September 30, 2020March 31, 2021 and June 30, 2020:
September 30, 2020June 30, 2020March 31, 2021June 30, 2020
 Fair Market Measurements using: Fair Market Measurements using:  Fair Market Measurements using: Fair Market Measurements using:
September 30, 2020Quoted prices
in active
markets for
identical
assets/
(liabilities)
Significant
other
observable
inputs
Significant
unobservable
inputs
June 30, 2020Quoted prices
in active
markets for
identical
assets/
(liabilities)
Significant
other
observable
inputs
Significant
unobservable
inputs
March 31, 2021Quoted prices
in active
markets for
identical
assets/
(liabilities)
Significant
other
observable
inputs
Significant
unobservable
inputs
June 30, 2020Quoted prices
in active
markets for
identical
assets/
(liabilities)
Significant
other
observable
inputs
Significant
unobservable
inputs
(Level 1)(Level 2)(Level 3)(Level 1)(Level 2)(Level 3)(Level 1)(Level 2)(Level 3)(Level 1)(Level 2)(Level 3)
Financial Assets:Financial Assets:Financial Assets:
Foreign currency forward contracts designated as cash flow hedges (note 17)Foreign currency forward contracts designated as cash flow hedges (note 17)$753 $$753 $$$$$Foreign currency forward contracts designated as cash flow hedges (note 17)$2,151 $$2,151 $$$$$
TotalTotal$753 $$753 $$$$$Total$2,151 $$2,151 $$$$$
Financial Liabilities:Financial Liabilities:Financial Liabilities:
Foreign currency forward contracts designated as cash flow hedges (note 17)Foreign currency forward contracts designated as cash flow hedges (note 17)$$$$$(185)$$(185)$Foreign currency forward contracts designated as cash flow hedges (note 17)$$$$$(185)$$(185)$
TotalTotal$$$$$(185)$$(185)$Total$$$$$(185)$$(185)$

Our valuation techniques used to measure the fair values of the derivative instruments, the counterparty to which has high credit ratings, were derived from pricing models including discounted cash flow techniques, with all significant inputs derived from or corroborated by observable market data, as no quoted market prices exist for these instruments. Our discounted cash flow techniques use observable market inputs, such as, where applicable, foreign currency spot and forward rates.
Our cash and cash equivalents, along with our accounts receivable and accounts payable and accrued liabilities balances, are measured and recognized in our Condensed Consolidated Financial Statements at an amount that approximates their fair value (a Level 2 measurement) due to their short maturities.
If applicable, we will recognize transfers between levels within the fair value hierarchy at the end of the reporting period in which the actual event or change in circumstance occurs. During the three and nine months ended September 30,March 31, 2021 and 2020, and 2019, we did not have any transfers between Level 1, Level 2 or Level 3.
Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
We measure certain assets and liabilities at fair value on a nonrecurring basis. These assets and liabilities are recognized at fair value when they are deemed to be other-than-temporarily impaired. During the three and nine months ended September 30,March 31, 2021 and 2020, and 2019, no indications of impairments were identified and therefore no fair value measurements were required.
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NOTE 17—DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
Foreign Currency Forward Contracts
We are engaged in hedging programs with various banks to limit the potential foreign exchange fluctuations incurred on future cash flows relating to a portion of our Canadian dollar payroll expenses. We operate internationally and are therefore exposed to foreign currency exchange rate fluctuations in the normal course of our business, in particular to changes in the Canadian dollar on account of large costs that are incurred from our centralized Canadian operations, which are denominated in Canadian dollars. As part of our risk management strategy, we use foreign currency forward contracts to hedge portions of our payroll exposure with typical maturities of between one and twelve months. We do not use foreign currency forward contracts for speculative purposes.
We have designated these transactions as cash flow hedges of forecasted transactions under ASC Topic 815 “Derivatives and Hedging” (Topic 815). As the critical terms of the hedging instrument and of the entire hedged forecasted transaction are the same, in accordance with Topic 815, we have been able to conclude that changes in fair value or cash flows attributable to the risk being hedged are expected to completely offset at inception and on an ongoing basis. Accordingly, quarterly unrealized gains or losses on the effective portion of these forward contracts have been included within other comprehensive income. The fair value of the contracts, as of September 30, 2020,March 31, 2021, is recorded within "Prepaid expenses and other current assets" and represents the net gain before tax effect that is expected to be reclassified from accumulated other comprehensive income into earnings with the next twelve months.
As of September 30, 2020,March 31, 2021, the notional amount of forward contracts we held to sell U.S. dollars in exchange for Canadian dollars was $62.6$65.0 million (June 30, 2020—$62.3 million).
Fair Value of Derivative Instruments and Effect of Derivative Instruments on Financial Performance
The effect of these derivative instruments on our Condensed Consolidated Financial Statements for the periods indicated below were as follows (amounts presented do not include any income tax effects).
Fair Value of Derivative Instruments in the Condensed Consolidated Balance Sheets (see note 16 "Fair Value Measurement")
As of September 30, 2020As of June 30, 2020As of March 31, 2021As of June 30, 2020
DerivativesDerivativesBalance Sheet LocationFair Value
Asset (Liability)
Fair Value
Asset (Liability)
DerivativesBalance Sheet LocationFair Value
Asset (Liability)
Fair Value
Asset (Liability)
Foreign currency forward contracts designated as cash flow hedgesForeign currency forward contracts designated as cash flow hedgesPrepaid expenses and other current assets (Accounts payable and accrued liabilities)$753 $(185)Foreign currency forward contracts designated as cash flow hedgesPrepaid expenses and other current assets (Accounts payable and accrued liabilities)$2,151 $(185)
Effects of Derivative Instruments on Income and Other Comprehensive Income (OCI)
Three Months Ended September 30, 2020
Three and Nine Months Ended March 31, 2021Three and Nine Months Ended March 31, 2021
Derivatives in Cash Flow Hedging RelationshipDerivatives in Cash Flow Hedging RelationshipAmount of Gain or (Loss) Recognized in OCI on Derivatives (Effective Portion)Location of Gain or (Loss)
Reclassified from Accumulated OCI into Income
(Effective Portion)
Amount of Gain or (Loss)
Reclassified from Accumulated OCI into Income
(Effective Portion)
Derivatives in Cash Flow Hedging RelationshipAmount of Gain or (Loss) Recognized in OCI on Derivatives (Effective Portion)Location of Gain or (Loss)
Reclassified from Accumulated OCI into Income
(Effective Portion)
Amount of Gain or (Loss)
 Reclassified from Accumulated OCI into Income
(Effective Portion)
Three Months Ended March 31, 2021Nine Months Ended March 31, 2021Three Months Ended March 31, 2021Nine Months Ended March 31, 2021
Foreign currency forward contractsForeign currency forward contracts$1,150 Operating expenses$212 Foreign currency forward contracts$927 $4,910 Operating expenses$1,507 $2,574 
Three Months Ended September 30, 2019
Three and Nine Months Ended March 31, 2020Three and Nine Months Ended March 31, 2020
Derivatives in Cash Flow Hedging RelationshipDerivatives in Cash Flow Hedging RelationshipAmount of Gain or (Loss) Recognized in OCI on Derivatives (Effective Portion)Location of Gain or (Loss)
Reclassified from Accumulated OCI into Income
(Effective Portion)
Amount of Gain or (Loss)
Reclassified from Accumulated OCI into Income
(Effective Portion)
Derivatives in Cash Flow Hedging RelationshipAmount of Gain or (Loss) Recognized in OCI on Derivatives (Effective Portion)Location of Gain or (Loss)
Reclassified from Accumulated OCI into Income
(Effective Portion)
Amount of Gain or (Loss)
Reclassified from Accumulated OCI into Income
(Effective Portion)
Three Months Ended March 31, 2020Nine Months Ended March 31, 2020Three Months Ended March 31, 2020Nine Months Ended March 31, 2020
Foreign currency forward contractsForeign currency forward contracts$(778)Operating expenses$(11)Foreign currency forward contracts$(4,815)$(4,459)Operating expenses$(458)$(371)
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NOTE 18—SPECIAL CHARGES (RECOVERIES)
Special charges (recoveries) include costs and recoveries that relate to certain restructuring initiatives that we have undertaken from time to time under our various restructuring plans, as well as acquisition-related costs and other charges. 
Three Months Ended September 30, Three Months Ended March 31,Nine Months Ended March 31,
202020192021202020212020
COVID-19 Restructuring PlanCOVID-19 Restructuring Plan$3,551 $COVID-19 Restructuring Plan$153 $$(7,581)$
Fiscal 2020 Restructuring PlanFiscal 2020 Restructuring Plan8,725 Fiscal 2020 Restructuring Plan(727)5,899 475 5,899 
Restructuring Plans prior to Fiscal 2020 Restructuring PlanRestructuring Plans prior to Fiscal 2020 Restructuring Plan89 1,876 Restructuring Plans prior to Fiscal 2020 Restructuring Plan10 21 11 1,504 
Acquisition-related costsAcquisition-related costs789 2,666 Acquisition-related costs3,145 2,453 4,593 12,898 
Other charges (recoveries)Other charges (recoveries)90 559 Other charges (recoveries)265 1,033 1,098 4,278 
TotalTotal$13,244 $5,101 Total$2,846 $9,406 $(1,404)$24,579 

During Fiscal 2020, we entered into the COVID-19 and Fiscal 2020 Restructuring Plans (as defined below), which included the abandonment of certain leased facilities. As a result of the COVID-19 pandemic, at the time of the initial abandonment of leased facilities during the fourth quarter of Fiscal 2020, we anticipated that we would not be able to early terminate any of our lease obligations. During the three and nine months ended March 31, 2021, we recorded net recoveries of $2.1 million and $29.0 million, respectively, within "Special charges (recoveries)" relating to early lease terminations and assignments of previously abandoned office space. These recoveries were recorded under the COVID-19 and Fiscal 2020 Restructuring Plans, consistent with the initial abandonment.
COVID-19 Restructuring Plan
During the fourth quarter of Fiscal 2020, in response to the COVID-19 pandemic, we made a strategic decision to move towards a significant work from home model. We began to implement restructuring activities to streamline our operations and significantly reduce our real estate footprint around the world (COVID-19 Restructuring Plan). The COVID-19 Restructuring Plan charges relate to workforce reductions and facility costs, including the accelerated amortization associated with the abandonment of ROU assets, the write-off of fixed assets and other related variable lease and exit costs. Currently, with respect to the COVID-19 Restructuring Plan we have assumed there will be no sublease income from vacated facilities. These charges require management to make certain judgments and estimates regarding the amount and timing of restructuring charges or recoveries. Our estimated liability could change subsequent to its recognition, requiring adjustments to the expense and the liability recorded. On a quarterly basis, we conduct an evaluation of the related liabilities and expenses and revise our assumptions and estimates as appropriate. With respect to the COVID-19 Restructuring Plan, at the time of initial abandonment we assumed there would be no additional sublease income, lease assignments or early terminations from vacated facilities.
During the three and nine months ended March 31, 2021, we recognized net recoveries of $1.5 million and $15.4 million, respectively, relating to previously abandoned office space that has since been early terminated or assigned to a third party, as discussed above. Included in these recoveries are $2.2 million and $12.3 million, respectively, relating to the reversal of lease liabilities (see note 6 "Leases"), with the remainder relating to other facility charges and recoveries. Additionally, during the three and nine months ended March 31, 2021, we incurred $1.6 million and $7.8 million, respectively, of charges related to abandoned facilities, workforce reductions and the write-off of fixed assets.
As of September 30, 2020,March 31, 2021, we expect total costs to be incurred in connection with the COVID-19 Restructuring Plan to be approximately $62 million to $75$47 million, of which $57.2$46.0 million has been recorded within "Special charges (recoveries)" to date.
A reconciliation of the beginning and ending restructuring liability, which is included within "Accounts payable and accrued liabilities" in our Condensed Consolidated Balance Sheets, for the threenine months ended September 30, 2020March 31, 2021 is shown below.
COVID-19 Restructuring PlanCOVID-19 Restructuring PlanWorkforce reductionFacility costsTotalCOVID-19 Restructuring PlanWorkforce reductionFacility chargesTotal
Balance payable as at June 30, 2020$5,172 $12,276 $17,448 
Balance payable as of June 30, 2020Balance payable as of June 30, 2020$5,172 $12,276 $17,448 
Accruals and adjustmentsAccruals and adjustments1,981 708 2,689 Accruals and adjustments2,060 (1,756)304 
Cash paymentsCash payments(3,736)(880)(4,616)Cash payments(6,867)(5,345)(12,212)
Foreign exchange and other non-cash adjustmentsForeign exchange and other non-cash adjustments148 (495)(347)Foreign exchange and other non-cash adjustments264 462 726 
Balance payable as at September 30, 2020$3,565 $11,609 $15,174 
Balance payable as of March 31, 2021Balance payable as of March 31, 2021$629 $5,637 $6,266 
During the three months ended September 30, 2020, we also incurred costs associated with abandoned facilities of $0.3 million and $0.6 million in charges associated with the write off of fixed assets under the COVID-19 Restructuring Plan.
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Fiscal 2020 Restructuring Plan
During Fiscal 2020, we began to implement restructuring activities to streamline our operations (Fiscal 2020 Restructuring Plan), including in connection with our acquisitions of Carbonite and XMedius, to take further steps to improve our operational efficiency. The Fiscal 2020 Restructuring Plan charges relate to workforce reductions and facility costs, including the accelerated amortization associated with the abandonment of ROU assets, the write-off of fixed assets and other related variable lease and exit costs. These charges require management to make certain judgments and estimates regarding the amount and timing of restructuring charges or recoveries. Our estimated liability could change subsequent to its recognition, requiring adjustments to the expense and the liability recorded. On a quarterly basis, we conduct an evaluation of the related liabilities and expenses and revise our assumptions and estimates as appropriate. With respect to the Fiscal 2020 Restructuring Plan, at the time of the initial abandonment we assumed there would be no additional sublease income, lease assignments or early terminations from vacated facilities.
During the three and nine months ended March 31, 2021, we recognized net recoveries of $0.6 million and $13.6 million, respectively, relating to previously abandoned office space that has since been early terminated or assigned to a third party, as discussed above. Included in these recoveries are $1.0 million and $10.0 million, respectively, relating to the reversal of lease liabilities (see note 6 "Leases"), with the remainder relating to other facility charges and recoveries. Additionally, during the three and nine months ended March 31, 2021, we recognized a net recovery of $0.1 million and charges of $14.1 million, respectively, related to abandoned facilities, workforce reductions and the write-off of fixed assets.
As of September 30, 2020,March 31, 2021, we expect total costs to be incurred in connection with the Fiscal 2020 Restructuring Plan to be approximately $36 million to $44$30 million, of which $35.4$27.2 million has been recorded within "Special charges (recoveries)" to date.
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A reconciliation of the beginning and ending restructuring liability, which is included within "Accounts payable and accrued liabilities" in our Condensed Consolidated Balance Sheets, for the threenine months ended September 30, 2020March 31, 2021 is shown below.
Fiscal 2020 Restructuring PlanWorkforce reductionFacility costsTotal
Balance payable as at June 30, 2020$1,576 $6,442 $8,018 
Accruals and adjustments4,433 2,543 6,976 
Cash payments(1,573)(448)(2,021)
Foreign exchange and other non-cash adjustments(87)(367)(454)
Balance payable as at September 30, 2020$4,349 $8,170 $12,519 
During the three months ended September 30, 2020, we also incurred costs associated with abandoned facilities of $1.7 million under the Fiscal 2020 Restructuring Plan.
Fiscal 2020 Restructuring PlanWorkforce reductionFacility chargesTotal
Balance payable as of June 30, 2020$1,576 $6,442 $8,018 
Accruals and adjustments9,104 (884)8,220 
Cash payments(9,940)(3,281)(13,221)
Foreign exchange and other non-cash adjustments(319)(315)
Balance payable as of March 31, 2021$744 $1,958 $2,702 
Acquisition-related costs
Included within "Special charges (recoveries)" for the three and nine months ended September 30, 2020March 31, 2021 are costs incurred directly in relation to acquisitions in the amount of $0.8$3.1 million and $4.6 million, respectively (three and nine months ended September 30, 2019—March 31, 2020—$2.7 million)2.5 million and $12.9 million, respectively).
Other charges (recoveries)
For the three and nine months ended September 30, 2020,March 31, 2021, "Other charges" includes $0.1$0.3 million and $1.1 million, respectively, relating to other miscellaneous charges.
For the three months ended September 30, 2019,March 31, 2020, "Other charges" includes $0.6$1.0 million relating to other miscellaneous charges.
For the nine months ended March 31, 2020, "Other charges" includes $0.7 million relating to accelerated amortization associated with the abandonment of ROU assets.

assets and $3.6 million relating to other miscellaneous charges.
NOTE 19—ACQUISITIONS
Fiscal 2020 Acquisitions
Acquisition of XMedius
On March 9, 2020, we acquired all of the equity interest in XMedius, a provider of secure information exchange and unified communication solutions, for $73.3$73.5 million, of which $0.7 million is currently unpaid in an all cash transaction.accordance with the terms of the purchase agreement. In accordance with ASC Topic 805 "Business Combinations" (Topic 805), this acquisition was accounted for as a business combination. We believe the acquisition complements our Customer Experience Management (CEM) and Business Network (BN) platforms.
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The results of operations of this acquisition have been consolidated with those of OpenText beginning March 9, 2020.
Preliminary Purchase Price Allocation
The recognized amounts of identifiable assets acquired and liabilities assumed, based upon their preliminary fair values as of March 9, 2020, are set forth below:
Current assets$8,5428,479 
Non-current tangible assets3,792 
Intangible customer assets35,910 
Intangible technology assets11,143 
Liabilities assumed(35,685)(34,602)
Total identifiable net assets23,70224,722 
Goodwill49,63348,823 
Net assets acquired$73,33573,545 
The goodwill of $49.6$48.8 million is primarily attributable to the synergies expected to arise after the acquisition. Of this goodwill, $0.1 million is expected to be deductible for tax purposes.
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Included in total identifiable net assets is acquired deferred revenue with a fair value of $18.5 million, which represents our estimate of the fair value of the contractual obligations assumed based on a valuation. In arriving at this fair value, we reduced the acquired company’s original carrying value by $2.7 million.
The fair value of current assets acquired includes accounts receivable with a fair value of $6.4$6.3 million. The gross amount receivable was $6.7$6.6 million, of which $0.3 million is expected to be uncollectible.
The finalization of the above purchase price allocation is pendingduring the finalization of the valuation of fair value for the assets acquired and liabilities assumed, including intangible assets and taxation-related balances as well as for potential unrecorded liabilities. We expect to finalize this determination on or before our quarter endingthree months ended March 31, 2021.2021 did not result in any significant changes to the preliminary amounts previously disclosed.
Acquisition of Carbonite
On December 24, 2019, we acquired all of the equity interest in Carbonite, a leading provider of cloud-based subscription backup, disaster recovery and endpoint security to small and medium-sized businesses (SMB), consumers, and a wide variety of partners. Total consideration for Carbonite was $1.4 billion paid in cash (inclusive of cash acquired). In accordance with Topic 805, this acquisition was accounted for as a business combination. We believe the acquisition increases our position in the data protection and endpoint security space, further strengthens our cloud capabilities and opens a new route to connect with customers through Carbonite's marquee SMB and consumer channels and products.
The results of operations of Carbonite have been consolidated with those of OpenText beginning December 24, 2019.
Preliminary Purchase Price Allocation
The recognized amounts of identifiable assets acquired and liabilities assumed, based upon their preliminary fair values as of December 24, 2019, are set forth below:
Current assets (inclusive of cash acquired of $62.9 million)$129,779127,532 
Non-current tangible assets (inclusive of restricted cash acquired of $2.4 million)105,762105,742 
Intangible customer assets549,500 
Intangible technology assets290,000 
Liabilities assumed(557,779)(554,320)
Total identifiable net assets517,262518,454 
Goodwill853,162851,970 
Net assets acquired$1,370,424 
The goodwill of $853.2$852.0 million is primarily attributable to the synergies expected to arise after the acquisition. Of this goodwill, $6.9 million is expected to be deductible for tax purposes.
Included in total identifiable net assets is acquired deferred revenue with a fair value of $171.0 million, which represents our estimate of the fair value of the contractual obligations assumed. In arriving at this fair value, we reduced the acquired company’s original carrying value by $74.7 million.
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The fair value of current assets acquired includes accounts receivable with a fair value of $45.7 million. The gross amount receivable was $47.1 million of which $1.4 million of this receivable was expected to be uncollectible.
The finalization of the above purchase price allocation is pendingcompleted during the finalizationsecond quarter of Fiscal 2021 did not result in any significant changes to the valuation of fair value for the assets acquired and liabilities assumed, including intangible assets and taxation-related balances as well as for potential unrecorded liabilities. We expect to finalize this determination on or before our quarter ending December 31, 2020.preliminary amounts previously disclosed.
Acquisition of Dynamic Solutions Group Inc. (The Fax Guys)
On December 2, 2019, we acquired certain assets and assumed certain liabilities of The Fax Guys, for $5.1 million, of which $1.0$0.6 million is currently held back and unpaid in accordance with the terms of the purchase agreement. During the second quarter of Fiscal 2021, we paid consideration of $0.4 million which was previously accrued. In accordance with Topic 805, this acquisition was accounted for as a business combination. We believe this acquisition complements our Information Management portfolio.
The results of operations of The Fax Guys have been consolidated with those of OpenText beginning December 2, 2019.

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NOTE 20—ACCUMULATED OTHER COMPREHENSIVE INCOME
Three Months Ended September 30, 2020Three Months Ended March 31, 2021
Foreign Currency Translation AdjustmentsCash Flow HedgesDefined Benefit Pension PlansAccumulated Other Comprehensive IncomeForeign Currency Translation AdjustmentsCash Flow HedgesDefined Benefit Pension PlansAccumulated Other Comprehensive Income
Balance as of June 30, 2020$32,968 $(136)$(15,007)$17,825 
Balance as of December 31, 2020Balance as of December 31, 2020$81,678 $2,007 $(17,209)$66,476 
Other comprehensive income (loss) before reclassifications, net of taxOther comprehensive income (loss) before reclassifications, net of tax22,645 845 (1,705)21,785 Other comprehensive income (loss) before reclassifications, net of tax(12,568)681 344 (11,543)
Amounts reclassified into net income, net of taxAmounts reclassified into net income, net of tax(156)241 85 Amounts reclassified into net income, net of tax(1,108)249 (859)
Total other comprehensive income (loss) net, for the periodTotal other comprehensive income (loss) net, for the period22,645 689 (1,464)21,870 Total other comprehensive income (loss) net, for the period(12,568)(427)593 (12,402)
Balance as of September 30, 2020$55,613 $553 $(16,471)$39,695 
Balance as of March 31, 2021Balance as of March 31, 2021$69,110 $1,580 $(16,616)$54,074 

Three Months Ended September 30, 2019Nine Months Ended March 31, 2021
Foreign Currency Translation AdjustmentsCash Flow HedgesDefined Benefit Pension PlansAccumulated Other Comprehensive IncomeForeign Currency Translation AdjustmentsCash Flow HedgesDefined Benefit Pension PlansAccumulated Other Comprehensive Income
Balance as of June 30, 2019$40,752 $541 $(17,169)$24,124 
Balance as of June 30, 2020Balance as of June 30, 2020$32,968 $(136)$(15,007)$17,825 
Other comprehensive income (loss) before reclassifications, net of taxOther comprehensive income (loss) before reclassifications, net of tax(5,611)(572)(3,084)(9,267)Other comprehensive income (loss) before reclassifications, net of tax36,142 3,608 (2,342)37,408 
Amounts reclassified into net income, net of taxAmounts reclassified into net income, net of tax231 239 Amounts reclassified into net income, net of tax(1,892)733 (1,159)
Total other comprehensive income (loss) net, for the periodTotal other comprehensive income (loss) net, for the period(5,611)(564)(2,853)(9,028)Total other comprehensive income (loss) net, for the period36,142 1,716 (1,609)36,249 
Balance as of September 30, 2019$35,141 $(23)$(20,022)$15,096 
Balance as of March 31, 2021Balance as of March 31, 2021$69,110 $1,580 $(16,616)$54,074 

Three Months Ended March 31, 2020
Foreign Currency Translation AdjustmentsCash Flow HedgesDefined Benefit Pension PlansAccumulated Other Comprehensive Income
Balance as of December 31, 2019$40,016 $738 $(16,064)$24,690 
Other comprehensive income (loss) before reclassifications, net of tax(15,484)(3,539)3,309 (15,714)
Amounts reclassified into net income, net of tax337 153 490 
Total other comprehensive income (loss) net, for the period(15,484)(3,202)3,462 (15,224)
Balance as of March 31, 2020$24,532 $(2,464)$(12,602)$9,466 

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Nine Months Ended March 31, 2020
Foreign Currency Translation AdjustmentsCash Flow HedgesDefined Benefit Pension PlansAccumulated Other Comprehensive Income
Balance as of June 30, 2019$40,752 $541 $(17,169)$24,124 
Other comprehensive income (loss) before reclassifications, net of tax(16,220)(3,278)3,923 (15,575)
Amounts reclassified into net income, net of tax273 644 917 
Total other comprehensive income (loss) net, for the period(16,220)(3,005)4,567 (14,658)
Balance as of March 31, 2020$24,532 $(2,464)$(12,602)$9,466 

NOTE 21—SUPPLEMENTAL CASH FLOW DISCLOSURES
Three Months Ended September 30, Nine Months Ended March 31,
20202019 20212020
Cash paid during the period for interestCash paid during the period for interest$43,871 $33,444 Cash paid during the period for interest$117,359 $111,786 
Cash received during the period for interestCash received during the period for interest$1,209 $3,949 Cash received during the period for interest$3,116 $10,166 
Cash paid during the period for income taxes(1)Cash paid during the period for income taxes(1)$27,704 $10,335 Cash paid during the period for income taxes(1)$369,246 $75,881 
(1) Included for the nine months ended March 31, 2021 is cash paid of $290.0 million relating to the IRS Settlement. Please see note 15 "Income Taxes" for additional details.
NOTE 22—OTHER INCOME (EXPENSE), NET
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
202020192021202020212020
Foreign exchange gains (losses)Foreign exchange gains (losses)$(3,486)$(3,659)Foreign exchange gains (losses)$(3,248)$(5,766)$(3,258)$(9,073)
OpenText share in net income of equity investees (note 9)OpenText share in net income of equity investees (note 9)6,221 682 OpenText share in net income of equity investees
(note 9)
11,765 4,527 20,020 6,475 
Loss on debt extinguishment (1)
Loss on debt extinguishment (1)
(17,854)(17,854)
Other miscellaneous income (expense)Other miscellaneous income (expense)148 192 Other miscellaneous income (expense)(234)170 (345)716 
Total other income (expense), netTotal other income (expense), net$2,883 $(2,785)Total other income (expense), net$8,283 $(18,923)$16,417 $(19,736)

(1)
On March 5, 2020, we redeemed in full $800 million aggregate principal amount of our 5.625% Senior Notes due 2023 (Senior Notes 2023), which resulted in a loss on debt extinguishment of $17.9 million. Of this, $6.7 million related to unamortized debt issuance costs and the remaining $11.2 million related to the early termination call premium.
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NOTE 23—EARNINGS PER SHARE
Basic earnings per share are computed by dividing net income, attributable to OpenText, by the weighted average number of Common Shares outstanding during the period. Diluted earnings per share are computed by dividing net income, attributable to OpenText, by the shares used in the calculation of basic earnings per share plus the dilutive effect of Common Share equivalents, such as stock options, using the treasury stock method. Common Share equivalents are excluded from the computation of diluted earnings per share if their effect is anti-dilutive.
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Three Months Ended September 30, Three Months Ended March 31,Nine Months Ended March 31,
20202019 2021202020212020
Basic earnings per shareBasic earnings per shareBasic earnings per share
Net income attributable to OpenTextNet income attributable to OpenText$103,376 $74,401 Net income attributable to OpenText$91,490 $25,965 $129,389 $207,833 
Basic earnings per share attributable to OpenTextBasic earnings per share attributable to OpenText$0.38 $0.28 Basic earnings per share attributable to OpenText$0.34 $0.10 $0.47 $0.77 
Diluted earnings per shareDiluted earnings per shareDiluted earnings per share
Net income attributable to OpenTextNet income attributable to OpenText$103,376 $74,401 Net income attributable to OpenText$91,490 $25,965 $129,389 $207,833 
Diluted earnings per share attributable to OpenTextDiluted earnings per share attributable to OpenText$0.38 $0.27 Diluted earnings per share attributable to OpenText$0.33 $0.10 $0.47 $0.77 
Weighted-average number of shares outstanding (in 000's)
Weighted-average number of shares outstanding (in '000's)Weighted-average number of shares outstanding (in '000's)
BasicBasic271,986 270,013 Basic272,832 271,221 272,414 270,559 
Effect of dilutive securitiesEffect of dilutive securities861 1,238 Effect of dilutive securities1,092 981 898 1,084 
DilutedDiluted272,847 271,251 Diluted273,924 272,202 273,312 271,643 
Excluded as anti-dilutive(1)
Excluded as anti-dilutive(1)
3,944 2,174 
Excluded as anti-dilutive(1)
3,691 3,361 4,222 2,681 
(1) Represents options to purchase Common Shares excluded from the calculation of diluted earnings per share because the exercise price of the stock options was greater than or equal to the average price of the Common Shares during the period.
NOTE 24—RELATED PARTY TRANSACTIONS
Our procedure regarding the approval of any related party transaction requires that the material facts of such transaction be reviewed by the independent members of the Audit Committee and the transaction be approved by a majority of the independent members of the Audit Committee. The Audit Committee reviews all transactions in which we are, or will be, a participant and any related party has or will have a direct or indirect interest in the transaction. In determining whether to approve a related party transaction, the Audit Committee generally takes into account, among other facts it deems appropriate, whether the transaction is on terms no less favorable than terms generally available to an unaffiliated third party under the same or similar circumstances; the extent and nature of the related person’s interest in the transaction; the benefits to the Company of the proposed transaction; if applicable, the effects on a director’s independence; and if applicable, the availability of other sources of comparable services or products.
During the threenine months ended September 30, 2020,March 31, 2021, Mr. Stephen Sadler, a member of the Board of Directors, earned $632 thousand (threenine months ended September 30, 2019March 31, 2020$9 thousand)0.7 million) in consulting fees from OpenText for assistance with acquisition-related business activities. Mr. Sadler abstained from voting on all transactions from which he would potentially derive consulting fees.
NOTE 25—SUBSEQUENT EVENTSEVENT
Cash Dividends
As part of our quarterly, non-cumulative cash dividend program, we declared, on November 4, 2020,May 5, 2021, a dividend of $0.2008 per Common Share. The record date for this dividend is DecemberJune 4, 20202021 and the payment date is December 22, 2020.June 25, 2021. Future declarations of dividends and the establishment of future record and payment dates are subject to the final determination and discretion of our Board.

Revolver Repayment
Following the end of the quarter, in October 2020 we repaid the $600 million drawn under the Revolver using cash on hand. There are currently no amounts outstanding under the Revolver.

Share Repurchase Plan
Subsequent to the end of the quarter, we announced on November 5, 2020 authorization of a share repurchase plan pursuant to which we may purchase in open market transactions, from time to time over the 12 month period commencing November 12, 2020, up to an aggregate of $350 million of our common shares on the NASDAQ Global Select Market, the Toronto Stock Exchange and/or other exchanges and alternative trading systems in Canada and/or the United States, if eligible, subject to applicable law and stock exchange rules (the “Repurchase Plan”). The price that we will pay for common shares in open market transactions will be the market price at the time of purchase or such other price as may be permitted by applicable law or stock exchange rules.
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The Repurchase Plan will be effected in accordance with Rule 10b-18 under the U.S. Securities Exchange Act of 1934. Purchases made under the Repurchase Plan will be subject to a limit of 13,618,774 shares (representing 5% of the Company’s issued and outstanding common shares as of November 4, 2020). All common shares purchased by us pursuant to the Repurchase Plan will be cancelled.
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Item 2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations
This Quarterly Report on Form 10-Q , including this Management's Discussion and Analysis of Financial Condition and Results of Operations (MD&A), contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 21E of the U.S. Securities Exchange Act of 1934, as amended (the Exchange Act), and Section 27A of the U.S. Securities Act of 1933, as amended (the Securities Act), and is subject to the safe harbors created by those sections. All statements other than statements of historical facts are statements that could be deemed forward-looking statements.
When used in this report, the words “anticipates”, “expects”, “intends”, “plans”, “believes”, “seeks”, “estimates”, “may”, “could”, “would”, "might", "will" and other similar language, as they relate to Open Text Corporation (OpenText or the Company), are intended to identify forward-looking statements under applicable securities laws. Specific forward-looking statements in this report include, but are not limited to:to, statements regarding: (i) statements about our focus in the fiscal year beginning July 1, 2020 and ending June 30, 2021 (Fiscal 2021) on growth in earnings and cash flows; (ii) creating value through investments in broader Information Management capabilities; (iii) our future business plans and business planning process; (iv) statements relating to business trends; (v) statements relating to distribution; (vi) the Company’s presence in the cloud and in growth markets; (vii) product and solution developments, enhancements and releases and the timing thereof; (viii) the Company’s financial conditions, results of operations and earnings; (ix) the basis for any future growth and for our financial performance; (x) declaration of quarterly dividends; (xi) future tax rates; (xii) the changing regulatory environment; (xiii) annual recurring revenues; (xiv) research and development and related expenditures; (xv) our building, development and consolidation of our network infrastructure; (xvi) competition and changes in the competitive landscape; (xvii) our management and protection of intellectual property and other proprietary rights; (xviii) existing and foreign sales and exchange rate fluctuations; (xix) cyclical or seasonal aspects of our business; (xx) capital expenditures; (xxi) potential legal and/or regulatory proceedings; (xxii) statements about acquisitions and their expected impact; (xxiii) tax audits, including expected payments in connection with the IRS Settlement (as defined below); and (xxiii)(xxiv) other matters.
In addition, any statements or information that refer to expectations, beliefs, plans, projections, objectives, performance or other characterizations of future events or circumstances, including any underlying assumptions, are forward-looking, and based on our current expectations, forecasts and projections about the operating environment, economies and markets in which we operate. Forward-looking statements reflect our current estimates, beliefs and assumptions, which are based on management’s perception of historic trends, current conditions and expected future developments, as well as other factors it believes are appropriate in the circumstances. The forward-looking statements contained in this report are based on certain assumptions including the following: (i) countries continuing to implement and enforce existing and additional customs and security regulations relating to the provision of electronic information for imports and exports; (ii) our continued operation of a secure and reliable business network; (iii) the stability of general economic and market conditions, currency exchange rates, and interest rates; (iv) equity and debt markets continuing to provide us with access to capital; (v) our continued ability to identify, source and finance attractive and executable business combination opportunities; and (vi) our continued ability to avoid infringing third party intellectual property rights. Management’s estimates, beliefs and assumptions are inherently subject to significant business, economic, competitive and other uncertainties and contingencies regarding future events and, as such, are subject to change. We can give no assurance that such estimates, beliefs and assumptions will prove to be correct.
Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to differ materially from the anticipated results, performance or achievements expressed or implied by such forward-looking statements. The risks and uncertainties that may affect forward-looking statements include, but are not limited to: (i) actual and potential risks and uncertainties relating to the ultimate geographic spread of COVID-19, the severity of the disease and the duration of the COVID-19 pandemic and issues relating to its resurgence, including potential material adverse effects on our business, operations and financial performance; (ii) actions that may be taken by governmental authorities to contain the COVID-19 pandemic or to treat its impact on our business;business (or failure to implement additional stimulus programs) and the availability, effectiveness and use of treatments and vaccines; (iii) the actual and potential negative impacts of COVID-19 on the global economy and financial markets; and (iv) the actual and potential risk and uncertainties relating to the implementation of our COVID-19 Restructuring Plan (as defined herein), including the possibility that the actual cash or non-cash cost of restructuring might exceed the estimated amounts; (v) integration of acquisitions and related restructuring efforts, including the quantum of restructuring charges and the timing thereof; (vi) the potential for the incurrence of or assumption of debt in connection with acquisitions and the impact on the ratings or outlooks of rating agencies on our outstanding debt securities; (vii) the possibility that the Company may be unable to meet its future reporting requirements under the Exchange Act, and the rules promulgated thereunder, or applicable Canadian securities regulation; (viii) the risks associated with bringing new products and services to market; (ix) fluctuations in currency exchange rates (including as a result of the impact of Brexit and any policy changes resulting from trade and tariff disputes); (x) delays in the purchasing decisions of the Company’s customers; (xi) competition the Company faces in its industry and/or marketplace; (xii) the final determination of litigation, tax audits (including tax examinations in the United States, Canada or elsewhere) and
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other legal proceedings; (xii) potential exposure to greater than anticipated tax liabilities or expenses, including with respect to changes in Canadian, U.S. or international tax regimes; (xiv) the possibility of technical, logistical or planning issues in
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connection with the deployment of the Company’s products or services; (xv) the continuous commitment of the Company’s customers; (xvi) demand for the Company’s products and services; (xvii) increase in exposure to international business risks (including as a result of the impact of Brexit and any policy changes resulting from the transition from the North American Free Trade Agreement to the United States-Mexico-Canada Agreement) as we continue to increase our international operations; (xviii) inability to raise capital at all or on not unfavorable terms in the future; (xix) downward pressure on our share price and dilutive effect of future sales or issuances of equity securities (including in connection with future acquisitions); and (xx) potential changes in ratings or outlooks of rating agencies on our outstanding debt securities. Other factors that may affect forward-looking statements include, but are not limited to: (i) the future performance, financial and otherwise, of the Company; (ii) the ability of the Company to bring new products and services to market and to increase sales; (iii) the strength of the Company’s product development pipeline; (iv) failure to secure and protect patents, trademarks and other proprietary rights; (v) infringement of third-party proprietary rights triggering indemnification obligations and resulting in significant expenses or restrictions on our ability to provide our products or services; (vi) failure to comply with privacy laws and regulations that are extensive, open to various interpretations and complex to implement including General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Country by Country Reporting (including with respect to transferring personal data outside of the EEA, as a result of the recent ruling of the Court of Justice of the European Union that the EU-US Privacy Shield is an invalid data transfer mechanism and that Standard Contractual Clauses are a valid transfer mechanism unless the country to which personal data is exported restricts the ability to comply with such Clauses); (vii) the Company’s growth and other profitability prospects; (viii) the estimated size and growth prospects of the Information Management market; (ix) the Company’s competitive position in the Information Management market and its ability to take advantage of future opportunities in this market; (x) the benefits of the Company’s products and services to be realized by customers; (xi) the demand for the Company’s products and services and the extent of deployment of the Company’s products and services in the Information Management marketplace; (xii) the Company’s financial condition and capital requirements; (xiii) system or network failures or information security, cybersecurity or other data breaches in connection with the Company's offerings or the information technology systems used by the Company generally, the risk of which may be increased during times of natural disaster or pandemic (including COVID-19) due to remote working arrangements; and (xiv) failure to attract and retain key personnel to develop and effectively manage the Company's business.
Readers should carefully review Part II, Item 1A "Risk Factors" herein and the Company's Annual Report on Form 10-K, including Part I, Item 1A "Risk Factors" therein, Quarterly Reports on Form 10-Q, including Item 1A herein and other documents we file from time to time with the Securities and Exchange Commission (SEC) and other securities regulators. A number of factors may materially affect our business, financial condition, operating results and prospects. These factors include but are not limited to those set forth in Part II, Item 1A "Risk Factors" and elsewhere in this Quarterly Report on Form 10-Q and in the Company's Annual Report on Form 10-K. Any one of these factors, and other factors that we are unaware of, or currently deem immaterial, may cause our actual results to differ materially from recent results or from our anticipated future results. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, the Company disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
The following MD&A is intended to help readers understand our results of operations and financial condition, and is
provided as a supplement to, and should be read in conjunction with, our Condensed Consolidated Financial Statements and
the accompanying Notes to our Condensed Consolidated Financial Statements under Part I, Item 1 of this Quarterly Report on Form 10-Q.
All dollar and percentage comparisons made herein refer to the three and nine months ended September 30, 2020March 31, 2021 compared with the three and nine months ended September 30, 2019,March 31, 2020, unless otherwise noted.
Where we say “we”, “us”, “our”, “OpenText” or “the Company”, we mean Open Text Corporation or Open Text Corporation and its subsidiaries, as applicable.

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EXECUTIVE OVERVIEW
OpenText is an Information Management company that provides software and services to maximize the strategic benefits of data and content for increased productivity, growth and competitive advantage. With a focus on Information Management technologies and services, we continue to innovate and provide customers with the capabilities they need to build resilient businesses and become tomorrow's disruptors.
We provide our customers with choice and flexibility in their path to digital transformation with solutions that can be run on-premise, cloud, hybrid, or as a managed service. We also accelerate and simplify our customers’ path to information modernization with intelligent tools and services for moving off paper, automating classification, and building clean data lakes for artificial intelligence (AI), analytics and automation.
We are fundamentally integrated into the parts of our customers' businesses that matter so they can securely manage the complexity of information flow end to end. Furthermore, with automation and AI, we connect, synthesize and deliver information where it is needed to drive new efficiencies, experiences and insights. We make information more valuable by connecting it to digital business processes, enriching it with capture and analytics, protecting and securing it throughout its entire lifecycle, and leveraging it to captivate customers. Our solutions also connect large digital supply chains in manufacturing, retail and financial services.
Our solutions enable organizations and consumers to secure their information so that they can collaborate with confidence, stay ahead of the regulatory technology curve, identify threats on any endpoint or across their networks, leverage eDiscovery and digital forensics to defensibly investigate and collect evidence, and ensure business continuity in the event of a security incident.
Our initial public offering was on the NASDAQ in 1996 and we were subsequently listed on the Toronto Stock Exchange (TSX) in 1998. We are a multinational company and as of September 30, 2020,March 31, 2021, employed approximately 14,300 people worldwide.
Our ticker symbol on both the NASDAQ and the TSX is "OTEX".
Quarterly Summary:
During the firstthird quarter of Fiscal 2021 we saw the following activity:
Total revenue was $804.0$832.9 million, up 15.4%2.2% compared to the same period in the prior fiscal year; up 14.5%down 0.8% after factoring in the impact of $6.0$25.0 million of foreign exchange rate changes.
Total annual recurring revenue, which we define as the sum of cloud services and subscriptions revenue and customer support revenue, was $670.4$691.8 million, up 22.0%4.4% compared to the same period in the prior fiscal year; up 21.4%1.7% after factoring in the impact of $3.0$17.9 million of foreign exchange rate changes.
Cloud services and subscriptions revenue was $341.0$355.8 million, up 43.7%4.8% compared to the same period in the prior fiscal year; up 43.4%3.1% after factoring in the impact of $0.8$5.8 million of foreign exchange rate changes.
GAAP-based EPS, diluted, was $0.38 compared to $0.27 in the same period in the prior fiscal year.
Non-GAAP-based EPS, diluted, was $0.89 compared to $0.64 in the same period in the prior fiscal year.
GAAP-based gross margin was 69.0%68.6% compared to 67.2%65.4% in the same period in the prior fiscal year.
Non-GAAP-based gross margin was 76.5%75.2% compared to 73.1%73.3% in the same period in the prior fiscal year.
GAAP-based net income attributable to OpenText was $103.4$91.5 million compared to $74.4$26.0 million in the same period in the prior fiscal year.
Non-GAAP-based net income attributable to OpenText was $241.9$204.5 million compared to $173.5$166.3 million in the same period in the prior fiscal year.
GAAP-based earnings per share (EPS), diluted, was $0.33 compared to $0.10 in the same period in the prior fiscal year.
Non-GAAP-based EPS, diluted, was $0.75 compared to $0.61 in the same period in the prior fiscal year.
Adjusted EBITDA was $342.3$297.1 million compared to $254.2$259.5 million in the same period in the prior fiscal year.
Operating cash flow was $233.9$579.9 million up 70.2% fromfor the nine months ended March 31, 2021, compared to $674.3 million in the same period in the prior fiscal year. During the three months ended March 31, 2021, we made payments of $290.0 million relating to the IRS Settlement (as defined herein).
Cash and cash equivalents were $1,845.6$1,475.6 million as of September 30, 2020,March 31, 2021, compared to $1,692.9 million as of June 30, 2020. AsDuring the nine months ended March 31, 2021, we made payments of September 30, 2020, our cash$290.0 million relating to the IRS Settlement (as defined herein) and cash equivalents and the current portion of our long-term debt included a $600 million draw down on the Revolver, defined below. Following the end of the quarter, in October 2020 we repaid the $600 million previously drawn under the Revolver (as defined herein) using cash on hand.

See "Use of Non-GAAP Financial Measures" below for definitions and reconciliations of GAAP-based measures to Non-GAAP-based measures.
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Acquisitions
Our competitive position in the marketplace requires us to maintain an evolving array of technologies, products, services and capabilities. As a result of the continually evolving marketplace in which we operate, we regularly evaluate acquisition opportunities within our market and at any time may be in various stages of discussions with respect to such opportunities.
We believe our acquisitions support our long-term strategic direction, strengthen our competitive position, expand our customer base, provide greater scale to accelerate innovation, grow our earnings and provide superior shareholder value. We expect to continue to strategically acquire companies, products, services and technologies to augment our existing business. Our acquisitions, particularly significant ones, can affect the period-to-period comparability of our results. See note 19 "Acquisitions" to our Condensed Consolidated Financial Statements for more details.
Outlook for Remainder of Fiscal 2021
As an organization, we are committed to "Total Growth", meaning we strive towards delivering value through organic initiatives, innovations and acquisitions, as well as financial performance. With an emphasis on increasing recurring revenues and expanding our margins, we believe our Total Growth strategy will ultimately drive overall cash flow generation, thus helping to fuel our disciplined capital allocation approach and further our ability to deepen our account coverage and identify and execute strategic acquisitions. With strategic acquisitions, we are better positioned to expand our product portfolio and improve our ability to innovate and grow organically, which helps us to meet our long-term growth targets. We believe this “Total Growth” strategy is a durable model that will create shareholder value over both the near and long-term.
We are committed to continuous innovation. Our investments in research and development (R&D) push product innovation, increasing the value of our offerings to our installed customer base, which includes Global 10,000 companies (G10K), SMBssmall and medium-sized businesses (SMB) and consumers. The G10K are the world's largest companies, typically those with greater than two billion in revenues, as well as the world's largest governments and organizations. More valuable products, coupled with our established global partner program, lead to greater distribution and cross-selling opportunities which further help us to achieve organic growth. This quarterOn a fiscal year to date basis, we have invested $94$304.2 million or 11.7%12.2% of revenue in R&D, in line with our target to spend approximately 11%12% to 13%14% of revenues for R&D this fiscal year.
The cloud is a business imperative. What used to be discussed as a potential option for managing budgets, is now a strategic direction that drives competitive positioning, product innovation, business agility, and cost management. We are committed to continue our investment in the OpenText Cloud, which is a purpose-built cloud environment for solutions spanning Information Management, Compliance, Cyber Resilience and B2Bbusiness-to-business (B2B) Integration. Supported by a global, scalable, and secure infrastructure, the OpenText Cloud includes a foundational platform of technology services, and packaged business applications for industry and business processes. The OpenText Cloud enables organizations to protect and manage information in public, private or hybrid deployments.
In March 2020, COVID-19 was characterized as a pandemic by the World Health Organization. The spread of COVID-19 has significantly impacted the global economy and has adversely impacted and is expected to further adversely impact our operational and financial performance. The extent of the adverse impact of the pandemic on the global economy and markets will continue to depend, in part, on the length and severity of the measures taken to limit the spread of the virus, the availability, effectiveness and use of treatments and vaccines and, in part, on the size and effectiveness of the compensating measures taken by governments and on actual and potential resurgences. We are closely monitoring the potential effects and impact on our operations, businesses and financial performance, including liquidity and capital usage, though the extent is difficult to fully predict at this time due to the rapid evolution of this uncertain situation.
We continue to conduct business with substantial modifications to employee travel and work locations and also virtualization or cancellations of all sales and marketing events, which we expect to remain in place throughout Fiscal 2021, along with substantially modified interactions with customers and suppliers, among other modifications. We will continue to actively monitor the impact of the COVID-19 pandemic on all aspects of our business and geographies, including customer purchasing decisions, and may take further actions that alter our business operations as may be required by governments, or that we determine are in the best interest of our employees, customers, partners, suppliers, and shareholders. It is uncertain and difficult to predict what the potential effects any such alterations or modifications may have on our business including the effects on our customers and prospects, or our financial results and our ability to successfully execute our business strategies and initiatives.
As previously disclosed, in order to further mitigate the operational impacts of COVID-19, our Compensation Committee and Board approved certain compensation adjustments, effective for the period May 15, 2020 through June 30, 2021, subject to review and modification as the situation warrants. As a precaution, we also temporarily and significantly reduced all hiring and discretionary spending, while taking note of some savings to be achieved through travel restrictions and the cancellation of certain events. These cost reduction measures are in addition to other previously disclosed facilities and workforce related
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actions as part of our COVID-19 Restructuring Plan. Please see note 18 "Special Charges"Charges (Recoveries)" to the Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q for more information.
After careful consideration and review, the Compensation Committee and Board has approved the restoration of all previously announced compensation adjustments for all employees and directors, including the CEO, bywhich became effective during the endsecond quarter of December 2020.Fiscal 2021. While we continue to closely monitor discretionary spending, we have also restored appropriate hiring across our organization.
The ongoing and ultimate impact of the COVID-19 pandemic on our operations and financial performance depends on many factors that are not within our control. For more information, please see Part II, Item 1A "Risk Factors" included elsewhere within this Quarterly Report on Form 10-Q and Part I, Item 1A "Risk Factors" within our Annual Report on Form 10-K for Fiscal 2020.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The preparation of financial statements in conformity with U.S. GAAP requires us to make estimates, judgments and assumptions that affect the amounts reported in the Condensed Consolidated Financial Statements. These estimates, judgments and assumptions are evaluated on an ongoing basis. We base our estimates on historical experience and on various other assumptions that we believe are reasonable at that time. Actual results may differ materially from those estimates. The policies listed below are areas that may contain key components of our results of operations and are based on complex rules requiring us to make judgments and estimates and consequently, we consider these to be our critical accounting policies. Some of these accounting policies involve complex situations and require a higher degree of judgment, either in the application and interpretation of existing accounting literature or in the development of estimates that affect our financial statements. The critical accounting policies which we believe are the most important to aid in fully understanding and evaluating our reported financial results include the following:
(i)Revenue recognition,
(ii)Goodwill,
(iii)Acquired intangibles, and
(iv)Income taxes.
For a full discussion of all our accounting policies, please see note 2 "Accounting Policies and Recent Accounting Pronouncements" to our Consolidated Financial Statements included in our Annual Report on Form 10-K for Fiscal 2020.
We will continue to monitor the potential impact of COVID-19 on our financial statements and related disclosures, including the need for additional estimates going forward, which could include costs related to items such as special charges, restructurings, asset impairments and other non-recurring costs. As of September 30, 2020,March 31, 2021, we have recorded certain estimates in our Condensed Consolidated Financial Statements resulting from the pandemic, particularly with respect to the COVID-19 Restructuring Plan and allowance for credit losses, based on management's estimates and assumptions utilizing the most currently available information. Such estimates may be subject to change particularly given the unprecedented nature of the COVID-19 pandemic. Please also see Part II, Item 1A, "Risk Factors" included in this Quarterly Report on Form 10-Q and Part I, Item 1A "Risk Factors" within our Annual Report on Form 10-K for Fiscal 2020.
RESULTS OF OPERATIONS
The following tables provide a detailed analysis of our results of operations and financial condition. For each of the periods indicated below, we present our revenues by product type, revenues by major geography, cost of revenues by product type, total gross margin, total operating margin, gross margin by product type, and their corresponding percentage of total revenue.
In addition, we provide Non-GAAP measures for the periods discussed in order to provide additional information to investors that we believe will be useful as this presentation is in line with how our management assesses our Company's performance. See "Use of Non-GAAP Financial Measures" below for a reconciliation of GAAP-based measures to Non-GAAP-based measures.

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Summary of Results of Operations
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change
increase (decrease)
2019(In thousands)2021Change
increase (decrease)
20202021Change
increase (decrease)
2020
Total Revenues by Product Type:Total Revenues by Product Type:Total Revenues by Product Type:
Cloud services and subscriptionsCloud services and subscriptions$340,986 $103,721 $237,265 Cloud services and subscriptions$355,845 $16,382 $339,463 $1,047,285 $222,217 $825,068 
Customer supportCustomer support329,399 17,101 312,298 Customer support335,915 13,050 322,865 999,806 49,135 950,671 
LicenseLicense68,523 (9,375)77,898 License76,299 (4,756)81,055 252,170 (44,878)297,048 
Professional service and otherProfessional service and other65,105 (4,322)69,427 Professional service and other64,872 (6,424)71,296 193,327 (17,010)210,337 
Total revenuesTotal revenues804,013 107,125 696,888 Total revenues832,931 18,252 814,679 2,492,588 209,464 2,283,124 
Total Cost of RevenuesTotal Cost of Revenues248,925 20,417 228,508 Total Cost of Revenues261,266 (20,921)282,187 762,753 19,673 743,080 
Total GAAP-based Gross ProfitTotal GAAP-based Gross Profit555,088 86,708 468,380 Total GAAP-based Gross Profit571,665 39,173 532,492 1,729,835 189,791 1,540,044 
Total GAAP-based Gross Margin %Total GAAP-based Gross Margin %69.0 %67.2 %Total GAAP-based Gross Margin %68.6 %65.4 %69.4 %67.5 %
Total GAAP-based Operating ExpensesTotal GAAP-based Operating Expenses372,732 36,865 335,867 Total GAAP-based Operating Expenses419,269 (18,146)437,415 1,160,613 32,899 1,127,714 
Total GAAP-based Income from OperationsTotal GAAP-based Income from Operations$182,356 $49,843 $132,513 Total GAAP-based Income from Operations$152,396 $57,319 $95,077 $569,222 $156,892 $412,330 
% Revenues by Product Type:% Revenues by Product Type:% Revenues by Product Type:
Cloud services and subscriptionsCloud services and subscriptions42.4 %34.0 %Cloud services and subscriptions42.7 %41.7 %42.0 %36.1 %
Customer supportCustomer support41.0 %44.8 %Customer support40.3 %39.6 %40.1 %41.7 %
LicenseLicense8.5 %11.2 %License9.2 %9.9 %10.1 %13.0 %
Professional service and otherProfessional service and other8.1 %10.0 %Professional service and other7.8 %8.8 %7.8 %9.2 %
Total Cost of Revenues by Product Type:Total Cost of Revenues by Product Type:Total Cost of Revenues by Product Type:
Cloud services and subscriptionsCloud services and subscriptions$112,624 $10,462 $102,162 Cloud services and subscriptions$123,729 $(3,836)$127,565 $354,235 $20,864 $333,371 
Customer supportCustomer support29,194 (193)29,387 Customer support30,953 (1,198)32,151 89,815 (1,511)91,326 
LicenseLicense2,489 166 2,323 License2,810 266 2,544 9,601 1,684 7,917 
Professional service and otherProfessional service and other46,581 (7,757)54,338 Professional service and other50,321 (6,205)56,526 143,521 (20,947)164,468 
Amortization of acquired technology-based intangible assetsAmortization of acquired technology-based intangible assets58,037 17,739 40,298 Amortization of acquired technology-based intangible assets53,453 (9,948)63,401 165,581 19,583 145,998 
Total cost of revenuesTotal cost of revenues$248,925 $20,417 $228,508 Total cost of revenues$261,266 $(20,921)$282,187 $762,753 $19,673 $743,080 
% GAAP-based Gross Margin by Product Type:% GAAP-based Gross Margin by Product Type:% GAAP-based Gross Margin by Product Type:
Cloud services and subscriptionsCloud services and subscriptions67.0 %56.9 %Cloud services and subscriptions65.2 %62.4 %66.2 %59.6 %
Customer supportCustomer support91.1 %90.6 %Customer support90.8 %90.0 %91.0 %90.4 %
LicenseLicense96.4 %97.0 %License96.3 %96.9 %96.2 %97.3 %
Professional service and otherProfessional service and other28.5 %21.7 %Professional service and other22.4 %20.7 %25.8 %21.8 %
Total Revenues by Geography:(1)
Total Revenues by Geography:(1)
Total Revenues by Geography:(1)
Americas (2)
Americas (2)
$508,656 $88,946 $419,710 
Americas (2)
$507,892 $(1,886)$509,778 $1,533,400 $153,221 $1,380,179 
EMEA (3)
EMEA (3)
225,935 15,768 210,167 
EMEA (3)
258,010 17,481 240,529 754,966 52,002 702,964 
Asia Pacific (4)
Asia Pacific (4)
69,422 2,411 67,011 
Asia Pacific (4)
67,029 2,657 64,372 204,222 4,241 199,981 
Total revenuesTotal revenues$804,013 $107,125 $696,888 Total revenues$832,931 $18,252 $814,679 $2,492,588 $209,464 $2,283,124 
% Revenues by Geography:% Revenues by Geography:% Revenues by Geography:
Americas (2)
Americas (2)
63.3 %60.2 %
Americas (2)
61.0 %62.6 %61.5 %60.5 %
EMEA (3)
EMEA (3)
28.1 %30.2 %
EMEA (3)
31.0 %29.5 %30.3 %30.8 %
Asia Pacific (4)
Asia Pacific (4)
8.6 %9.6 %
Asia Pacific (4)
8.0 %7.9 %8.2 %8.7 %
Other Metrics:Other Metrics:Other Metrics:
GAAP-based gross marginGAAP-based gross margin69.0 %67.2 %GAAP-based gross margin68.6 %65.4 %69.4 %67.5 %
GAAP-based EPS, dilutedGAAP-based EPS, diluted$0.38 $0.27 GAAP-based EPS, diluted$0.33 $0.10 $0.47 $0.77 
Net income, attributable to OpenTextNet income, attributable to OpenText$103,376 $74,401 Net income, attributable to OpenText$91,490 $25,965 $129,389 $207,833 
Non-GAAP-based gross margin (5)
Non-GAAP-based gross margin (5)
76.5 %73.1 %
Non-GAAP-based gross margin (5)
75.2 %73.3 %76.3 %74.0 %
Non-GAAP-based EPS, diluted (5)
Non-GAAP-based EPS, diluted (5)
$0.89 $0.64 
Non-GAAP-based EPS, diluted (5)
$0.75 $0.61 $2.59 $2.09 
Adjusted EBITDA (5)
Adjusted EBITDA (5)
$342,339 $254,212 
Adjusted EBITDA (5)
$297,131 $259,468 $1,000,225 $830,695 
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(1)Total revenues by geography are determined based on the location of our end customer.
(2)Americas consists of countries in North, Central and South America.
(3)EMEA primarily consists of countries in Europe, the Middle East and Africa.
(4)Asia Pacific primarily consists of Japan, Australia, China, Korea, Philippines, Singapore and New Zealand.
(5)See "Use of Non-GAAP Financial Measures" (discussed later in this MD&A) for definitions and reconciliations of GAAP-based measures to Non-GAAP-based measures.
Revenues, Cost of Revenues and Gross Margin by Product Type
1)    Cloud Services and Subscriptions:
Cloud services and subscriptions revenues are from hosting arrangements where in connection with the licensing of software, the end user does not take possession of the software, as well as from end-to-end fully outsourced B2B integration solutions to our customers (collectively referred to as cloud arrangements). The software application resides on our hardware or that of a third party, and the customer accesses and uses the software on an as-needed basis via an identified line. Our cloud arrangements can be broadly categorized as PaaS, SaaS, cloud subscriptions and managed services. For the quarter ended March 31, 2021 our cloud renewal rate, excluding the impact of Carbonite, was approximately 93%, compared to approximately 96% for the quarter ended March 31, 2020.
Cost of Cloud services and subscriptions revenues is comprised primarily of third party network usage fees, maintenance of in-house data hardware centers, technical support personnel-related costs, and some third party royalty costs.
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change
increase (decrease)
2019(In thousands)2021Change
increase (decrease)
20202021Change
increase (decrease)
2020
Cloud Services and Subscriptions:Cloud Services and Subscriptions:Cloud Services and Subscriptions:
AmericasAmericas$255,555 $88,999 $166,556 Americas$264,277 $10,962 $253,315 $779,979 $189,589 $590,390 
EMEAEMEA61,055 12,612 48,443 EMEA65,403 273 65,130 190,981 21,354 169,627 
Asia PacificAsia Pacific24,376 2,110 22,266 Asia Pacific26,165 5,147 21,018 76,325 11,274 65,051 
Total Cloud Services and Subscriptions RevenuesTotal Cloud Services and Subscriptions Revenues340,986 103,721 237,265 Total Cloud Services and Subscriptions Revenues355,845 16,382 339,463 1,047,285 222,217 825,068 
Cost of Cloud Services and Subscriptions RevenuesCost of Cloud Services and Subscriptions Revenues112,624 10,462 102,162 Cost of Cloud Services and Subscriptions Revenues123,729 (3,836)127,565 354,235 20,864 333,371 
GAAP-based Cloud Services and Subscriptions Gross ProfitGAAP-based Cloud Services and Subscriptions Gross Profit$228,362 $93,259 $135,103 GAAP-based Cloud Services and Subscriptions Gross Profit$232,116 $20,218 $211,898 $693,050 $201,353 $491,697 
GAAP-based Cloud Services and Subscriptions Gross Margin %GAAP-based Cloud Services and Subscriptions Gross Margin %67.0 %56.9 %GAAP-based Cloud Services and Subscriptions Gross Margin %65.2 %62.4 %66.2 %59.6 %
% Cloud Services and Subscriptions Revenues by Geography:% Cloud Services and Subscriptions Revenues by Geography:% Cloud Services and Subscriptions Revenues by Geography:
AmericasAmericas74.9 %70.2 %Americas74.3 %74.6 %74.5 %71.6 %
EMEAEMEA17.9 %20.4 %EMEA18.4 %19.2 %18.2 %20.6 %
Asia PacificAsia Pacific7.2 %9.4 %Asia Pacific7.3 %6.2 %7.3 %7.8 %
Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020
Cloud services and subscriptions revenues increased by $103.7$16.4 million or 43.7%4.8% during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year,year; up 43.4%3.1% after factoring in the impact of $0.8$5.8 million of foreign exchange rates .rates. Geographically, the overall change was attributable to an increase in Americas of $89.0$11.0 million, an increase in Asia Pacific of $5.1 million and an increase in EMEA of $0.3 million.
There were 16 cloud services deals greater than $1.0 million that closed during the third quarter of Fiscal 2021, compared to 5 deals during the third quarter of Fiscal 2020.
Cost of Cloud services and subscriptions revenues decreased by $3.8 million during the three months ended March 31, 2021 as compared to the same period in the prior fiscal year. This was primarily due to a decrease in labour-related costs of $6.3 million, partially offset by an increase of $1.5 million in third party network fees and an increase in other miscellaneous costs of $1.0 million. Overall, the gross margin percentage on Cloud services and subscriptions revenues increased to 65% from 62%.
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Nine Months Ended March 31, 2021 Compared to Nine Months Ended March 31, 2020
Cloud services and subscriptions revenues increased by $222.2 million or 26.9% during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year; up 25.7% after factoring in the impact of $10.3 million of foreign exchange rates. The increase was primarily driven by incremental Cloud services and subscriptions revenues from acquisitions over the comparative period. Geographically, the overall change was attributable to an increase in Americas of $189.6 million, an increase in EMEA of $12.6$21.4 million and an increase in Asia Pacific of $2.1$11.3 million.
There were 6 Cloud37 cloud services deals greater than $1.0 million that closed during the first quarternine months of Fiscal 2021, compared to 728 deals during the first quarternine months of Fiscal 2020.
Cost of Cloud services and subscriptions revenues increased by $10.5$20.9 million during the threenine months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year. This was primarily due to an increase in labour-related costs of $10.4$14.9 million resulting from increased headcount from recent acquisitions.
acquisitions, an increase of $4.5 million in third party network fees and an increase in other miscellaneous costs of $1.5 million. Overall, the gross margin percentage on Cloud services and subscriptions revenues increased to 67%66% from 57%60%.
2)    Customer Support:
Customer support revenues consist of revenues from our customer support and maintenance agreements. These agreements allow our customers to receive technical support, enhancements and upgrades to new versions of our software products when available. Customer support revenues are generated from support and maintenance relating to current year sales of software products and from the renewal of existing maintenance agreements for software licenses sold in prior periods. Therefore, changes in Customer support revenues do not always correlate directly to the changes in license revenues from period to period. The terms of support and maintenance agreements are typically twelve months, and are renewable, generally on an annual basis, at the option of the customer. Our management reviews our Customer support renewal rates on a quarterly basis, and we use these rates as a method of monitoring our customer service performance. For the quarter ended September 30,
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2020,March 31, 2021, our Customer support renewal rate was approximately 94%, compared with the Customer support renewal rate of approximately 92%94% for the quarter ended September 30, 2019.March 31, 2020.
Cost of Customer support revenues is comprised primarily of technical support personnel and related costs, as well as third party royalty costs.
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change
increase (decrease)
2019(In thousands)2021Change
increase (decrease)
20202021Change
increase (decrease)
2020
Customer Support Revenues:Customer Support Revenues:Customer Support Revenues:
AmericasAmericas$187,091 $7,648 $179,443 Americas$185,985 $1,364 $184,621 $560,010 $14,383 $545,627 
EMEAEMEA115,730 8,783 106,947 EMEA122,464 10,008 112,456 358,479 30,948 327,531 
Asia PacificAsia Pacific26,578 670 25,908 Asia Pacific27,466 1,678 25,788 81,317 3,804 77,513 
Total Customer Support RevenuesTotal Customer Support Revenues329,399 17,101 312,298 Total Customer Support Revenues335,915 13,050 322,865 999,806 49,135 950,671 
Cost of Customer Support RevenuesCost of Customer Support Revenues29,194 (193)29,387 Cost of Customer Support Revenues30,953 (1,198)32,151 89,815 (1,511)91,326 
GAAP-based Customer Support Gross ProfitGAAP-based Customer Support Gross Profit$300,205 $17,294 $282,911 GAAP-based Customer Support Gross Profit$304,962 $14,248 $290,714 $909,991 $50,646 $859,345 
GAAP-based Customer Support Gross Margin %GAAP-based Customer Support Gross Margin %91.1 %90.6 %GAAP-based Customer Support Gross Margin %90.8 %90.0 %91.0 %90.4 %
% Customer Support Revenues by Geography:% Customer Support Revenues by Geography:% Customer Support Revenues by Geography:
AmericasAmericas56.8 %57.5 %Americas55.4 %57.2 %56.0 %57.4 %
EMEAEMEA35.1 %34.2 %EMEA36.5 %34.8 %35.9 %34.5 %
Asia PacificAsia Pacific8.1 %8.3 %Asia Pacific8.1 %8.0 %8.1 %8.1 %
Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020
Customer support revenues increased by $17.1$13.1 million or 5.5%4.0% during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year; up 4.8%0.3% after factoring in the impact of $2.3$12.1 million of foreign exchange rate changes. Geographically, the overall change was attributable to an increase in EMEA of $8.8$10.0 million, an increase in Americas of $7.6 million and an increase in Asia Pacific of $0.7$1.7 million and an increase in Americas of $1.4 million.
Cost of Customer support revenues decreased by $0.2$1.2 million during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year,year. This was primarily due to a decrease in labour-related costs of $0.4$1.4 million, partially
45

offset by an increase in other miscellaneous costsexpense of $0.2 million. Overall, the gross margin percentage on Customer support revenues remained stable at approximatelyincreased to 91% from 90%.
Nine Months Ended March 31, 2021 Compared to Nine Months Ended March 31, 2020
Customer support revenues increased by $49.1 million or 5.2% during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year; up 2.9% after factoring in the impact of $21.9 million of foreign exchange rate changes. Geographically, the overall change was attributable to an increase in EMEA of $30.9 million, an increase in Americas of $14.4 million and an increase in Asia Pacific of $3.8 million.
Cost of Customer support revenues decreased by $1.5 million during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year. This was primarily due to a decrease in labour-related costs of $1.7 million and a decrease in third party costs of $0.3 million, partially offset by an increase in other miscellaneous costs of $0.5 million. Overall, the gross margin percentage on Customer support revenues increased to 91% from 90%.
3)    License:
Our licenseLicense revenue can be broadly categorized as perpetual licenses, term licenses and subscription licenses. Our licenseLicense revenues are impacted by the strength of general economic and industry conditions, the competitive strength of our software products, and our acquisitions. Cost of licenseLicense revenues consists primarily of royalties payable to third parties.
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change
increase (decrease)
2019(In thousands)2021Change
increase (decrease)
20202021Change
increase (decrease)
2020
License Revenues:License Revenues:License Revenues:
AmericasAmericas$33,726 $(5,510)$39,236 Americas$29,422 $(8,938)$38,360 $105,488 $(38,369)$143,857 
EMEAEMEA23,130 (3,562)26,692 EMEA39,820 7,604 32,216 119,963 2,954 117,009 
Asia PacificAsia Pacific11,667 (303)11,970 Asia Pacific7,057 (3,422)10,479 26,719 (9,463)36,182 
Total License RevenuesTotal License Revenues68,523 (9,375)77,898 Total License Revenues76,299 (4,756)81,055 252,170 (44,878)297,048 
Cost of License RevenuesCost of License Revenues2,489 166 2,323 Cost of License Revenues2,810 266 2,544 9,601 1,684 7,917 
GAAP-based License Gross ProfitGAAP-based License Gross Profit$66,034 $(9,541)$75,575 GAAP-based License Gross Profit$73,489 $(5,022)$78,511 $242,569 $(46,562)$289,131 
GAAP-based License Gross Margin %GAAP-based License Gross Margin %96.4 %97.0 %GAAP-based License Gross Margin %96.3 %96.9 %96.2 %97.3 %
% License Revenues by Geography:% License Revenues by Geography:% License Revenues by Geography:
AmericasAmericas49.2 %50.4 %Americas38.6 %47.3 %41.8 %48.4 %
EMEAEMEA33.8 %34.3 %EMEA52.2 %39.8 %47.6 %39.4 %
Asia PacificAsia Pacific17.0 %15.3 %Asia Pacific9.2 %12.9 %10.6 %12.2 %
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Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020
License revenues decreased by $9.4$4.8 million or 12.0%5.9% during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year; down 13.8%10.9% after factoring in the impact of $1.4$4.1 million of foreign exchange rate changes. Geographically, the overall change was attributable to a decrease in Americas of $5.5 million, a decrease in EMEA of $3.6$8.9 million and a decrease in Asia Pacific of $0.3$3.4 million, partially offset by an increase in EMEA of $7.6 million.
During the firstthird quarter of Fiscal 2021, we closed 1521 license deals greater than $0.5 million, of which 68 deals were greater than $1.0 million, contributing $14.8$19.4 million of licenseLicense revenues. This was compared to 2523 license deals greater than $0.5 million closed during the firstthird quarter of Fiscal 2020, of which 58 deals were greater than $1.0 million, contributing $19.5$25.0 million of licenseLicense revenues.
Cost of licenseLicense revenues increased slightlyby $0.3 million during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year as a result of higher third party technology costs. Overall, the gross margin percentage on licenseLicense revenues decreased to 96% from 97%.

Nine Months Ended March 31, 2021 Compared to Nine Months Ended March 31, 2020
License revenues decreased by $44.9 million or 15.1% during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year; down 18.0% after factoring in the impact of $8.7 million of foreign exchange rate changes. Geographically, the overall change was attributable to a decrease in Americas of $38.4 million and a decrease in Asia Pacific of $9.5 million, partially offset by an increase in EMEA of $3.0 million.
46

During the first nine months of Fiscal 2021, we closed 72 license deals greater than $0.5 million, of which 23 deals were greater than $1.0 million, contributing $66.9 million of License revenues. This was compared to 85 license deals greater than $0.5 million closed during the first nine months of Fiscal 2020, of which 32 deals were greater than $1.0 million, contributing $98.6 million of License revenues.
Cost of License revenues increased by $1.7 million during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year as a result of higher third party technology costs. Overall, the gross margin percentage on License revenues decreased to 96% from 97%.
4)    Professional Service and Other:
Professional service and other revenues consist of revenues from consulting contracts and contracts to provide implementation, training and integration services (professional services). Other revenues consist of hardware revenues, which are grouped within the “Professional service and other” category because they are relatively immaterial to our service revenues. Professional services are typically performed after the purchase of new software licenses. Professional service and other revenues can vary from period to period based on the type of engagements as well as those implementations that are assumed by our partner network.
Cost of professionalProfessional service and other revenues consists primarily of the costs of providing integration, configuration and training with respect to our various software products. The most significant components of these costs are personnel-related expenses, travel costs and third party subcontracting.
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change
increase (decrease)
2019(In thousands)2021Change
increase (decrease)
20202021Change
increase (decrease)
2020
Professional Service and Other Revenues:Professional Service and Other Revenues:Professional Service and Other Revenues:
AmericasAmericas$32,284 $(2,191)$34,475 Americas$28,208 $(5,274)$33,482 $87,923 $(12,382)$100,305 
EMEAEMEA26,020 (2,065)28,085 EMEA30,323 (404)30,727 85,543 (3,254)88,797 
Asia PacificAsia Pacific6,801 (66)6,867 Asia Pacific6,341 (746)7,087 19,861 (1,374)21,235 
Total Professional Service and Other RevenuesTotal Professional Service and Other Revenues65,105 (4,322)69,427 Total Professional Service and Other Revenues64,872 (6,424)71,296 193,327 (17,010)210,337 
Cost of Professional Service and Other RevenuesCost of Professional Service and Other Revenues46,581 (7,757)54,338 Cost of Professional Service and Other Revenues50,321 (6,205)56,526 143,521 (20,947)164,468 
GAAP-based Professional Service and Other Gross ProfitGAAP-based Professional Service and Other Gross Profit$18,524 $3,435 $15,089 GAAP-based Professional Service and Other Gross Profit$14,551 $(219)$14,770 $49,806 $3,937 $45,869 
GAAP-based Professional Service and Other Gross Margin %GAAP-based Professional Service and Other Gross Margin %28.5 %21.7 %GAAP-based Professional Service and Other Gross Margin %22.4 %20.7 %25.8 %21.8 %
% Professional Service and Other Revenues by Geography:% Professional Service and Other Revenues by Geography:% Professional Service and Other Revenues by Geography:
AmericasAmericas49.6 %49.7 %Americas43.5 %47.0 %45.5 %47.7 %
EMEAEMEA40.0 %40.5 %EMEA46.7 %43.1 %44.2 %42.2 %
Asia PacificAsia Pacific10.4 %9.8 %Asia Pacific9.8 %9.9 %10.3 %10.1 %
Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020
Professional service and other revenues decreased by $4.3$6.4 million or 6.2%9.0% during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year; down 8.5%13.3% after factoring in the impact of $1.5$3.0 million of foreign exchange rate changes. Geographically, the overall change was attributable to a decrease in the Americas of $2.2$5.3 million, a decrease in EMEA of $2.1 million and a decrease in Asia Pacific of $0.1$0.7 million and a decrease in EMEA of $0.4 million.
Cost of Professional service and other revenues decreased by $7.8$6.2 million during the three months ended September 30, 2020 as compared to the same period in the prior fiscal year, primarily due to a decrease in labour and travel-related expenses, primarily resulting from the travel limitations triggered by the COVID-19 pandemic.
Overall, the gross margin percentage on Professional service and other revenues increased to 28% from 22%.
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Amortization of Acquired Technology-based Intangible Assets
Three Months Ended September 30,
(In thousands)2020Change
increase (decrease)
2019
Amortization of acquired technology-based
intangible assets
$58,037 $17,739 $40,298 
Amortization of acquired technology-based intangible assets increased during the three months ended September 30, 2020 by $17.7 millionMarch 31, 2021 as compared to the same period in the prior fiscal year. This was due to a decrease in labour and travel-related expenses of $5.9 million resulting from the travel limitations triggered by the COVID-19 pandemic and a decrease of $0.3 million in other miscellaneous costs.
Overall, the gross margin percentage on Professional service and other revenues increased to 22% from 21%.
Nine Months Ended March 31, 2021 Compared to Nine Months Ended March 31, 2020
Professional service and other revenues decreased by $17.0 million or 8.1% during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year; down 11.1% after factoring in the impact of $6.3 million of foreign exchange rate changes. Geographically, the overall change was attributable to a decrease in the Americas of $12.4 million, a decrease in EMEA of $3.3 million and a decrease in Asia Pacific of $1.4 million.
47

Cost of Professional service and other revenues decreased by $20.9 million during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year. This was due to a decrease in labour and travel-related expenses of $21.5 million resulting from the travel limitations triggered by the COVID-19 pandemic, partially offset by an increase of $23.1$0.6 million in other miscellaneous costs.
Overall, the gross margin percentage on Professional service and other revenues increased to 26% from 22%.
Amortization of Acquired Technology-based Intangible Assets
Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)2021Change
increase (decrease)
20202021Change
increase (decrease)
2020
Amortization of acquired technology-based
intangible assets
$53,453 $(9,948)$63,401 $165,581 $19,583 $145,998 
Amortization of acquired technology-based intangible assets decreased by $9.9 million during the three months ended March 31, 2021 as compared to the same period in the prior fiscal year. This was primarily due to a reduction of $9.9 million relating to intangible assets from certain previous acquisitions becoming fully amortized.
Amortization of acquired technology-based intangible assets increased by $19.6 million during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year. This was primarily due to an increase of $44.1 million relating to amortization of newly acquired technology-based intangible assets from recent acquisitions, partially offset by a reduction of $5.4$24.5 million relating to intangible assets from certain previous acquisitions becoming fully amortized.
Operating Expenses
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change
increase (decrease)
2019(In thousands)2021Change
increase (decrease)
20202021Change
increase (decrease)
2020
Research and developmentResearch and development$93,903 $12,725 $81,178 Research and development$110,071 $1,887 $108,184 $304,212 $34,567 $269,645 
Sales and marketingSales and marketing132,400 3,782 128,618 Sales and marketing158,687 (7,547)166,234 438,984 6,822 432,162 
General and administrativeGeneral and administrative56,189 4,654 51,535 General and administrative71,548 2,720 68,828 190,502 15,544 174,958 
DepreciationDepreciation22,003 1,726 20,277 Depreciation21,961 (2,859)24,820 64,244 (1,565)65,809 
Amortization of acquired customer-based intangible assetsAmortization of acquired customer-based intangible assets54,993 5,835 49,158 Amortization of acquired customer-based intangible assets54,156 (5,787)59,943 164,075 3,514 160,561 
Special charges (recoveries)Special charges (recoveries)13,244 8,143 5,101 Special charges (recoveries)2,846 (6,560)9,406 (1,404)(25,983)24,579 
Total operating expensesTotal operating expenses$372,732 $36,865 $335,867 Total operating expenses$419,269 $(18,146)$437,415 $1,160,613 $32,899 $1,127,714 
% of Total Revenues:% of Total Revenues:% of Total Revenues:
Research and developmentResearch and development11.7 %11.6 %Research and development13.2 %13.3 %12.2 %11.8 %
Sales and marketingSales and marketing16.5 %18.5 %Sales and marketing19.1 %20.4 %17.6 %18.9 %
General and administrativeGeneral and administrative7.0 %7.4 %General and administrative8.6 %8.4 %7.6 %7.7 %
DepreciationDepreciation2.7 %2.9 %Depreciation2.6 %3.0 %2.6 %2.9 %
Amortization of acquired customer-based intangible assetsAmortization of acquired customer-based intangible assets6.8 %7.1 %Amortization of acquired customer-based intangible assets6.5 %7.4 %6.6 %7.0 %
Special charges (recoveries)Special charges (recoveries)1.6 %0.7 %Special charges (recoveries)0.3 %1.2 %(0.1)%1.1 %
48

Research and development expenses consist primarily of payroll and payroll-related benefits expenses, contracted research and development expenses, and facility costs. Research and development assists with organic growth and improves product stability and functionality, and accordingly, we dedicate extensive efforts to update and upgrade our product offerings. The primary drivers are typically budgeted software upgrades and software development.
Change between Three Months Ended September 30, 2020 and 2019
(In thousands)
increase (decrease)
Payroll and payroll-related benefits$7,970 
Contract labour and consulting(100)
Share-based compensation1,121 
Travel and communication(233)
Facilities3,686 
Other miscellaneous281 
Total change in research and development expenses$12,725 
Change between Three Months Ended March 31, 2021 and 2020Change between Nine Months Ended March 31, 2021 and 2020
 (In thousands)
increase (decrease)increase (decrease)
Payroll and payroll-related benefits$5,457 $27,837 
Contract labour and consulting(2,134)(2,018)
Share-based compensation903 3,476 
Travel and communication(724)(1,339)
Facilities(2,627)4,623 
Other miscellaneous1,012 1,988 
Total change in research and development expenses$1,887 $34,567 
Research and development expenses increased by $12.7$1.9 million during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year. Payroll and payroll-related benefits increased by $5.5 million and other miscellaneous costs increased by $1.0 million. These increases were partially offset by reductions in facility related expenses of $2.6 million due to the COVID-19 spending reduction discussed under "Outlook for Fiscal 2021" above and contract labour and consulting expenses of $2.1 million. Overall, our research and development expenses, as a percentage of total revenues, remained stable compared to the same period in the prior fiscal year at 13%.
Research and development expenses increased by $34.6 million during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year as a result of recent acquisitions, partially offset by the impact of the COVID-19 spending reduction discussed under "Outlook for Fiscal 2021" above. Payroll and payroll-related benefits increased $8.0by $27.8 million and facility related expenses increased by $3.7 million and$4.6 million. Additionally, share-based compensation expense increased by $1.1$3.5 million and other miscellaneous costs increased by $2.0 million. These increases were partially offset by reductions in contract labour and consulting expenses of $2.0 million and travel and communication expenses of $1.3 million. Overall, our research and development expenses, as a percentage of total revenues, remained stable compared to the same period in the prior fiscal year at approximately 12%.
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Our research and development labour resources increaseddecreased by 35718 employees, from 3,7094,196 employees at September 30, 2019March 31, 2020 to 4,0664,178 employees at September 30, 2020.March 31, 2021.
Sales and marketing expenses consist primarily of personnel expenses and costs associated with advertising, marketing events and trade shows.
Change between Three Months Ended September 30, 2020 and 2019
(In thousands)increase (decrease)
Payroll and payroll-related benefits$5,529 
Commissions(914)
Contract labour and consulting31 
Share-based compensation1,941 
Travel and communication(4,556)
Marketing expenses(589)
Facilities1,538 
Bad debt expense(430)
Other miscellaneous1,232 
Total change in sales and marketing expenses$3,782 
Change between Three Months Ended March 31, 2021 and 2020Change between Nine Months Ended March 31, 2021 and 2020
(In thousands)increase (decrease)increase (decrease)
Payroll and payroll-related benefits$3,646 $15,476 
Commissions1,593 (541)
Contract labour and consulting(492)(315)
Share-based compensation2,319 6,834 
Travel and communication(5,442)(14,402)
Marketing expenses(2,609)3,030 
Facilities(4,813)(2,548)
Credit loss expense(666)(1,188)
Other miscellaneous(1,083)476 
Total change in sales and marketing expenses$(7,547)$6,822 
Sales and marketing expenses increaseddecreased by $3.8$7.5 million during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year. PayrollTravel and communication expenses decreased by $5.4 million, resulting from travel limitations triggered by the COVID-19 pandemic, facility related expenses decreased by $4.8 million and marketing expenses decreased by $2.6 million, resulting from the impact of the COVID-19 spending reduction discussed under "Outlook for Fiscal 2021" above. These reductions were partially offset by increases in payroll and payroll-related benefits increased by $5.5of $3.6 million, share-based compensation expense of $2.3 million and facility relatedcommissions of $1.6 million. The remainder of the difference was due to non-material items. Overall, our sales and marketing expenses, as a percentage of total revenues, decreased to 19% from 20% in the same period in the prior fiscal year.
49

Sales and marketing expenses increased by $1.5$6.8 million during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year as a result of recent acquisitions, partially offset by the impact of the COVID-19 spending reduction discussed under "Outlook for Fiscal 2021" above. Additionally,Payroll and payroll-related benefits increased by $15.5 million, share-based compensation expense increased by $1.9$6.8 million and other miscellaneousmarketing expenses increased by $1.2$3.0 million. These increases were partially offset by a reductionreductions in travel and communicationcommunications of $4.6$14.4 million resulting from travel limitations triggered by the COVID-19 pandemic and a reductionreductions in commissionsfacility related expenses of $0.9$2.5 million. The remainder of the difference was due to non-material items. Overall, our sales and marketing expenses, as a percentage of total revenues, decreased to approximately 16%18% from approximately 18%19% in the same period in the prior fiscal year.
Our sales and marketing labour resources increaseddecreased by 270117 employees, from 2,1202,565 employees at September 30, 2019March 31, 2020 to 2,3902,448 employees at September 30, 2020.March 31, 2021.
General and administrative expenses consist primarily of payroll and payroll related benefits expenses, related overhead, audit fees, other professional fees, contract labour and consulting expenses and public company costs.
Change between Three Months Ended September 30, 2020 and 2019
(In thousands)increase (decrease)
Payroll and payroll-related benefits$1,299 
Contract labour and consulting47 
Share-based compensation930 
Travel and communication(1,122)
Facilities76 
Other miscellaneous3,424 
Total change in general and administrative expenses$4,654 
Change between Three Months Ended March 31, 2021 and 2020Change between Nine Months Ended March 31, 2021 and 2020
(In thousands)increase (decrease)increase (decrease)
Payroll and payroll-related benefits$2,385 $8,567 
Contract labour and consulting(1,247)(1,228)
Share-based compensation1,636 3,989 
Travel and communication(1,276)(3,722)
Facilities(678)(2,315)
Other miscellaneous1,900 10,253 
Total change in general and administrative expenses$2,720 $15,544 
General and administrative expenses increased by $4.7$2.7 million during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year. OtherPayroll and payroll-related benefits increased by $2.4 million and share-based compensation expense increased by $1.6 million. These increases were partially offset by reductions in travel and communication of $1.3 million and facility related expenses of $0.7 million, due to the impact of the COVID-19 spending reduction discussed under "Outlook for Fiscal 2021" above. Additionally, other miscellaneous costs, which include professional fees such as legal, audit and tax related expenses increased by $3.4$1.9 million. The remainder of the difference was due to non-material items. Overall, general and administrative expenses, as a percentage of total revenues, increased to 9% from 8% in the same period in the prior fiscal year.
General and administrative expenses increased by $15.5 million and payrollduring the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year as a result of recent acquisitions. Payroll and payroll-related benefits increased by $1.3$8.6 million, primarilyother miscellaneous costs, which include professional fees such as a result of recent acquisitions,legal, audit and tax related expenses, increased by $10.3 million and share-based compensation expense increased by $4.0 million. These increases were partially offset by reductions in travel and communication of $3.7 million and facility related expenses of $2.3 million, due to the impact of the COVID-19 spending reduction discussed under "Outlook for Fiscal 2021" above. Additionally, share-based compensation increased by $0.9 million. These increases were partially offset by reductions in travel and communicationThe remainder of $1.1 million, resulting from travel limitations triggered by the COVID-19 pandemic.difference was due to non-material items. Overall, general and administrative expenses, as a percentage of total revenues, remained stable compared to the same period in the prior fiscal year at approximately 7%8%.
Our general and administrative labour resources increaseddecreased by 238146 employees, from 1,6501,997 employees at September 30, 2019March 31, 2020 to 1,8881,851 employees at September 30, 2020.
46


March 31, 2021.
Depreciation expenses:
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change
increase (decrease)
2019(In thousands)2021Change
increase (decrease)
20202021Change
increase (decrease)
2020
DepreciationDepreciation$22,003 $1,726 $20,277 Depreciation$21,961 $(2,859)$24,820 $64,244 $(1,565)$65,809 
Depreciation expenses increaseddecreased during the three and nine months ended September 30, 2020March 31, 2021 by $1.7$2.9 million and $1.6 million, respectively, as compared to the same periodperiods in the prior fiscal year. Depreciation expenses, as a percentage of total revenue, remained stable at approximately 3% for each such period.the three and nine months ended March 31, 2021, respectively, compared to the same periods in the prior fiscal year.
50


Amortization of acquired customer-based intangible assets:
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change
increase (decrease)
2019(In thousands)2021Change
increase (decrease)
20202021Change
increase (decrease)
2020
Amortization of acquired customer-based intangible assetsAmortization of acquired customer-based intangible assets$54,993 $5,835 $49,158 Amortization of acquired customer-based intangible assets$54,156 $(5,787)$59,943 $164,075 $3,514 $160,561 
Amortization of acquired customer-based intangible assets decreased by $5.8 million during the three months ended March 31, 2021 as compared to the same period in the prior fiscal year. This was due to a reduction of $8.0 million relating to intangible assets from certain previous acquisitions becoming fully amortized, partially offset by an increase of $2.2 million relating to amortization of newly acquired customer-based intangible assets from recent acquisitions.
Amortization of acquired customer-based intangible assets increased by $3.5 million during the threenine months ended September 30, 2020 by $5.8 millionMarch 31, 2021 as compared to the same period in the prior fiscal year. This was due to an increase of $28.1$56.0 million relating to amortization of newly acquired customer-based intangible assets from recent acquisitions, partially offset by a reduction of $22.3$52.5 million relating to intangible assets from certain previous acquisitions becoming fully amortized.
Special charges (recoveries):
Special charges (recoveries) typically relate to amounts that we expect to pay in connection with restructuring plans, acquisition-related costs and other similar charges and recoveries. Generally, we implement such plans in the context of integrating acquired entities with existing OpenText operations. Actions related to such restructuring plans are typically completed within a period of one year. In certain limited situations, if the planned activity does not need to be implemented, or an expense lower than anticipated is paid out, we record a recovery of the originally recorded expense to Special charges.charges (recoveries).
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change increase (decrease)2019(In thousands)2021Change
increase (decrease)
20202021Change increase (decrease)2020
Special charges (recoveries)Special charges (recoveries)$13,244 $8,143 $5,101 Special charges (recoveries)$2,846 $(6,560)$9,406 $(1,404)$(25,983)$24,579 
Special charges increased(recoveries) decreased by $8.1$6.6 million during the three months ended September 30, 2020March 31, 2021 as compared to the same period in the prior fiscal year. This was due to an increasea decrease of $10.5$6.5 million in restructuring activities, primarily related to the COVID-19 and Fiscal 2020 and COVID-19restructuring plans which were initiated during the second half of Fiscal 2020. TheseThe recoveries were partially offsetlargely associated with the reversal of lease liabilities from previously abandoned facilities which have since been assigned or early terminated as well as the release of other facility charges accrued for under the plans. Additionally, other miscellaneous charges decreased by $0.8 million and acquisition related costs increased by $0.7 million.
Special charges (recoveries) decreased by $26.0 million during the nine months ended March 31, 2021 as compared to the same period in the prior fiscal year. This was due to a decrease of $1.9$14.5 million inprimarily related to the COVID-19 and Fiscal 2020 restructuring plans which were initiated during the second half of Fiscal 2020. The recoveries were largely associated with the reversal of lease liabilities from previously abandoned facilities which have since been assigned or early terminated as well as the release of other facility charges accrued for under the plans. Additionally, acquisition related costs and a decrease of $0.5decreased by $8.3 million inand other miscellaneous charges.charges decreased by $3.2 million.
For more details on Special charges (recoveries), see note 18 "Special Charges (Recoveries)" to our Condensed Consolidated Financial Statements.
51

Other Income (Expense), Net
The components of other income (expense), net were as follows:
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change increase (decrease)2019(In thousands)2021Change
increase (decrease)
20202021Change increase (decrease)2020
Foreign exchange gains (losses)
Foreign exchange gains (losses)
$(3,486)$173 $(3,659)
Foreign exchange gains (losses)
$(3,248)$2,518 $(5,766)$(3,258)$5,815 $(9,073)
OpenText share in net income (loss) of equity investees (note 9)OpenText share in net income (loss) of equity investees (note 9)6,221 5,539 682 OpenText share in net income (loss) of equity investees (note 9)11,765 7,238 4,527 20,020 13,545 6,475 
Loss debt extinguishment (1)
Loss debt extinguishment (1)
— 17,854 (17,854)— 17,854 (17,854)
Other miscellaneous income (expense)Other miscellaneous income (expense)148 (44)192 Other miscellaneous income (expense)(234)(404)170 (345)(1,061)716 
Total other income (expense), netTotal other income (expense), net$2,883 $5,668 $(2,785)Total other income (expense), net$8,283 $27,206 $(18,923)$16,417 $36,153 $(19,736)
(1) On March 5, 2020, we redeemed in full $800 million aggregate principal amount of our 5.625% Senior Notes due 2023 (Senior Notes 2023), which resulted in a loss on debt extinguishment of $17.9 million. Of this, $6.7 million related to unamortized debt issuance costs and the remaining $11.2 million related to the early termination call premium.For more details see note 22 "Other Income (Expense), Net" to our Condensed Consolidated Financial Statements.

47


Interest and Other Related Expense, Net
Interest and other related expense, net is primarily comprised of interest paid and accrued on our debt facilities, offset by interest income earned on our cash and cash equivalents.
Three Months Ended September 30,Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)(In thousands)2020Change increase (decrease)2019(In thousands)2021Change
increase (decrease)
20202021Change increase (decrease)2020
Interest expense related to total outstanding debt (1)
Interest expense related to total outstanding debt (1)
$38,141 $3,975 $34,166 
Interest expense related to total outstanding debt (1)
$35,602 $(6,066)$41,668 $110,054 $442 $109,612 
Interest incomeInterest income(1,209)2,740 (3,949)Interest income(780)1,963 (2,743)(3,116)7,050 (10,166)
Other miscellaneous expenseOther miscellaneous expense2,157 164 1,993 Other miscellaneous expense2,511 173 2,338 7,079 676 6,403 
Total interest and other related expense, netTotal interest and other related expense, net$39,089 $6,879 $32,210 Total interest and other related expense, net$37,333 $(3,930)$41,263 $114,017 $8,168 $105,849 
(1) For more details see note 11 "Long-Term Debt" to our Condensed Consolidated Financial Statements.
Provision for (Recovery of) Income Taxes
We operate in several tax jurisdictions and are exposed to various foreign tax rates.
Three Months Ended September 30,
(In thousands)2020Change increase (decrease)2019
Provision for (recovery of) income taxes$42,744 $19,653 $23,091 

Three Months Ended March 31,Nine Months Ended March 31,
(In thousands)2021Change
increase (decrease)
20202021Change increase (decrease)2020
Provision for (recovery of) income taxes$31,818 $22,927 $8,891 $342,121 $263,321 $78,800 
The effective tax rate increased to a provision of 29.2%25.8% for the three months ended September 30, 2020,March 31, 2021, compared to a provision of 23.7%25.5% for the three months ended September 30, 2019. The increase in taxMarch 31, 2020. Tax expense of $19.7increased by $22.9 million from $8.9 million during the three months ended March 31, 2020 to $31.8 million during the three months ended March 31, 2021. This was primarily due to (i) an increase of $11.6$23.5 million relating to higher net income including the impact of foreign rates, (ii) an increase of $11.9$9.1 million for changesrelated to the one-time benefit from the US CARES Act in unrecognized tax benefits,Fiscal 2020 that did not recur in Fiscal 2021, and (iii) an increase of $2.9$3.4 million related to differences in tax filings being higher than estimates. These were partially offset by (i) a decrease of $8.9 million related to the US Base Erosion Anti-avoidanceAnti-Abuse Tax (US BEAT). These were partially offset by, (ii) a decrease of $8.0$3.2 million for net changes in unrecognized tax benefits, (iii) a decrease of $2.8 million related to permanent differences, and (iv) a decrease of $1.0 million related to tax benefits of internal reorganizations that occurred in Fiscal 2021. The remainder of the difference was due to normal course movements and non-material items.
The effective tax rate increased to a provision of 72.5% for the nine months ended March 31, 2021, compared to a provision of 27.5% for the nine months ended March 31, 2020. Tax expense increased by $263.3 million from $78.8 million during the nine months ended March 31, 2020 to $342.1 million during the nine months ended March 31, 2021. This was primarily due to (i) an increase of $300.6 million relating to the IRS Settlement, (ii) an increase of $47.4 million relating to higher net income including the impact of foreign rates, and (iii) an increase of $9.1 million related to the one-time benefit from the US CARES Act in Fiscal 2020 that did not recur in Fiscal 2021. These were partially offset by (i) a decrease of
52

$70.5 million for net changes in unrecognized tax benefits, primarily from the conclusion of relevant tax audits, (ii) a decrease of $12.4 million related to tax benefits of internal reorganizations that occurred in Fiscal 2021, (iii) a decrease of $6.4 million related to US BEAT, and (iv) a decrease of $4.1 million related to accruals for unrepatriated foreign earnings. The remainder of the difference was due to normal course movements and non-material items.
For information with regards to the IRS Settlement and certain other potential tax contingencies, see note 14 "Guarantees and Contingencies" and note 15 "Income Taxes" to our Condensed Consolidated Financial Statements. Please also see Part I, Item 1A "Risk Factors" within our Annual Report on Form 10-K for Fiscal 2020.
4853


Use of Non-GAAP Financial Measures
In addition to reporting financial results in accordance with U.S. GAAP, the Company provides certain financial measures that are not in accordance with U.S. GAAP (Non-GAAP). These Non-GAAP financial measures have certain limitations in that they do not have a standardized meaning and thus the Company's definition may be different from similar Non-GAAP financial measures used by other companies and/or analysts and may differ from period to period. Thus it may be more difficult to compare the Company's financial performance to that of other companies. However, the Company's management compensates for these limitations by providing the relevant disclosure of the items excluded in the calculation of these Non-GAAP financial measures both in its reconciliation to the U.S. GAAP financial measures and its Condensed Consolidated Financial Statements, all of which should be considered when evaluating the Company's results.
The Company uses these Non-GAAP financial measures to supplement the information provided in its Condensed Consolidated Financial Statements, which are presented in accordance with U.S. GAAP. The presentation of Non-GAAP financial measures is not meant to be a substitute for financial measures presented in accordance with U.S. GAAP, but rather should be evaluated in conjunction with and as a supplement to such U.S. GAAP measures. OpenText strongly encourages investors to review its financial information in its entirety and not to rely on a single financial measure. The Company therefore believes that despite these limitations, it is appropriate to supplement the disclosure of the U.S. GAAP measures with certain Non-GAAP measures defined below.
Non-GAAP-based net income and Non-GAAP-based EPS, attributable to OpenText, isare consistently calculated as GAAP-based net income or earnings per share, attributable to OpenText, on a diluted basis, excluding the effects of the amortization of acquired intangible assets, other income (expense), share-based compensation, and special charges (recoveries), all net of tax and any tax benefits/expense items unrelated to current period income, as further described in the tables below. Non-GAAP-based gross profit is the arithmetical sum of GAAP-based gross profit and the amortization of acquired technology-based intangible assets and share-based compensation within cost of sales. Non-GAAP-based gross margin is calculated as Non-GAAP-based gross profit expressed as a percentage of total revenue. Non-GAAP-based income from operations is calculated as GAAP-based income from operations, excluding the amortization of acquired intangible assets, Specialspecial charges (recoveries), and share-based compensation expense.
Adjusted earnings (loss) before interest, taxes, depreciation and amortization (Adjusted EBITDA) is consistently calculated as GAAP-based net income, attributable to OpenText, excluding interest income (expense), provision for income taxes, depreciation and amortization of acquired intangible assets, other income (expense), share-based compensation and Specialspecial charges (recoveries).
The Company's management believes that the presentation of the above defined Non-GAAP financial measures provides useful information to investors because they portray the financial results of the Company before the impact of certain non-operational charges. The use of the term “non-operational charge” is defined for this purpose as an expense that does not impact the ongoing operating decisions taken by the Company's management. These items are excluded based upon the way the Company's management evaluates the performance of the Company's business for use in the Company's internal reports and are not excluded in the sense that they may be used under U.S. GAAP.
The Company does not acquire businesses on a predictable cycle, and therefore believes that the presentation of Non-GAAP measures, which in certain cases adjust for the impact of amortization of intangible assets and the related tax effects that are primarily related to acquisitions, will provide readers of financial statements with a more consistent basis for comparison across accounting periods and be more useful in helping readers understand the Company’s operating results and underlying operational trends. Additionally, the Company has engaged in various restructuring activities over the past several years, primarily due to acquisitions, that have resulted in costs associated with reductions in headcount, consolidation of leased facilities and related costs, all which are recorded under the Company’s “Special charges (recoveries)” caption on the Condensed Consolidated Statements of Income. Each restructuring activity is a discrete event based on a unique set of business objectives or circumstances, and each differs in terms of its operational implementation, business impact and scope, and the size of each restructuring plan can vary significantly from period to period. Therefore, the Company believes that the exclusion of these special charges (recoveries) will also better aid readers of financial statements in the understanding and comparability of the Company's operating results and underlying operational trends.
In summary, the Company believes the provision of supplemental Non-GAAP measures allow investors to evaluate the operational and financial performance of the Company's core business using the same evaluation measures that management uses, and is therefore a useful indication of OpenText's performance or expected performance of future operations and facilitates period-to-period comparison of operating performance (although prior performance is not necessarily indicative of future performance). As a result, the Company considers it appropriate and reasonable to provide, in addition to U.S. GAAP measures, supplementary Non-GAAP financial measures that exclude certain items from the presentation of its financial results.
The following charts provide unaudited reconciliations of U.S. GAAP-based financial measures to Non-GAAP-based financial measures for the following periods presented.
4954


Reconciliation of selected GAAP-based measures to Non-GAAP-based measures
for the three months ended September 30, 2020March 31, 2021
(inIn thousands, except for per share data)
Three Months Ended September 30, 2020Three Months Ended March 31, 2021
GAAP-based MeasuresGAAP-based Measures
% of Total Revenue
AdjustmentsNoteNon-GAAP-based MeasuresNon-GAAP-based Measures
% of Total Revenue
GAAP-based MeasuresGAAP-based Measures
% of Total Revenue
AdjustmentsNoteNon-GAAP-based MeasuresNon-GAAP-based Measures
% of Total Revenue
Cost of revenuesCost of revenuesCost of revenues
Cloud services and subscriptionsCloud services and subscriptions$112,624 $(836)(1)$111,788 Cloud services and subscriptions$123,729 $(505)(1)$123,224 
Customer supportCustomer support29,194 (442)(1)28,752 Customer support30,953 (464)(1)30,489 
Professional service and otherProfessional service and other46,581 (517)(1)46,064 Professional service and other50,321 (684)(1)49,637 
Amortization of acquired technology-based intangible assetsAmortization of acquired technology-based intangible assets58,037 (58,037)(2)— Amortization of acquired technology-based intangible assets53,453 (53,453)(2)— 
GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)
GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)
555,088 69.0%59,832 (3)614,920 76.5%GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)
571,665 68.6%55,106 (3)626,771 75.2%
Operating expensesOperating expensesOperating expenses
Research and developmentResearch and development93,903 (2,342)(1)91,561 Research and development110,071 (2,146)(1)107,925 
Sales and marketingSales and marketing132,400 (4,057)(1)128,343 Sales and marketing158,687 (4,580)(1)154,107 
General and administrativeGeneral and administrative56,189 (3,542)(1)52,647 General and administrative71,548 (3,978)(1)67,570 
Amortization of acquired customer-based intangible assetsAmortization of acquired customer-based intangible assets54,993 (54,993)(2)— Amortization of acquired customer-based intangible assets54,156 (54,156)(2)— 
Special charges (recoveries)Special charges (recoveries)13,244 (13,244)(4)— Special charges (recoveries)2,846 (2,846)(4)— 
GAAP-based income from operations / Non-GAAP-based income from operationsGAAP-based income from operations / Non-GAAP-based income from operations182,356 138,010 (5)320,366 GAAP-based income from operations / Non-GAAP-based income from operations152,396 122,812 (5)275,208 
Other income (expense), netOther income (expense), net2,883 (2,883)(6)— Other income (expense), net8,283 (8,283)(6)— 
Provision for (recovery of) income taxesProvision for (recovery of) income taxes42,744 (3,365)(7)39,379 Provision for (recovery of) income taxes31,818 1,485 (7)33,303 
GAAP-based net income / Non-GAAP-based net income, attributable to OpenTextGAAP-based net income / Non-GAAP-based net income, attributable to OpenText103,376 138,492 (8)241,868 GAAP-based net income / Non-GAAP-based net income, attributable to OpenText91,490 113,044 (8)204,534 
GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenTextGAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText$0.38 $0.51 (8)$0.89 GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText$0.33 $0.42 (8)$0.75 

(1)Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded from our internal analysis of operating results.
(2)Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.
(3)GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.
(4)Adjustment relates to the exclusion of special charges (recoveries) from our Non-GAAP-based operating expenses as special charges (recoveries) are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing operations, and are therefore excluded from our internal analysis of operating results. See note 18 "Special charges (recoveries)" to our Condensed Consolidated Financial Statements for more details.
(5)GAAP-based and Non-GAAP-based income from operations stated in dollars.
(6)Adjustment relates to the exclusion of Otherother income (expense) from our Non-GAAP-based operating expenses as Otherother income (expense) generally relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are reflective of our ongoing business and operating results.
(7)
Adjustment relates to differences between the GAAP-based tax provision rate of approximately 29%26% and a Non-GAAP-based tax rate of approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-based adjusted net income. Such excluded items include amortization, share-based compensation, special charges (recoveries) and other income (expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and valuation allowance reserves, and “book to return” adjustments for tax return filings and tax assessments. Includedassessments. Included is the amount of net tax benefits arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration the impact of statutory tax rates from local jurisdictions incurring the expense.
5055



(8)Reconciliation of GAAP-based net income to Non-GAAP-based net income:
Three Months Ended September 30, 2020Three Months Ended March 31, 2021
Per share dilutedPer share diluted
GAAP-based net income, attributable to OpenTextGAAP-based net income, attributable to OpenText$103,376 $0.38 GAAP-based net income, attributable to OpenText$91,490 $0.33 
Add:Add:Add:
AmortizationAmortization113,030 0.41 Amortization107,609 0.39 
Share-based compensationShare-based compensation11,736 0.04 Share-based compensation12,357 0.05 
Special charges (recoveries)Special charges (recoveries)13,244 0.05 Special charges (recoveries)2,846 0.01 
Other (income) expense, netOther (income) expense, net(2,883)(0.01)Other (income) expense, net(8,283)(0.03)
GAAP-based provision for (recovery of) income taxesGAAP-based provision for (recovery of) income taxes42,744 0.16 GAAP-based provision for (recovery of) income taxes31,818 0.12 
Non-GAAP-based provision for income taxesNon-GAAP-based provision for income taxes(39,379)(0.14)Non-GAAP-based provision for income taxes(33,303)(0.12)
Non-GAAP-based net income, attributable to OpenTextNon-GAAP-based net income, attributable to OpenText$241,868 $0.89 Non-GAAP-based net income, attributable to OpenText$204,534 $0.75 
Reconciliation of Adjusted EBITDA
Three Months Ended September 30, 2020March 31, 2021
GAAP-based net income, attributable to OpenText$103,37691,490 
Add:
Provision for (recovery of) income taxes42,74431,818 
Interest and other related expense, net39,08937,333 
Amortization of acquired technology-based intangible assets58,03753,453 
Amortization of acquired customer-based intangible assets54,99354,156 
Depreciation22,00321,961 
Share-based compensation11,73612,357 
Special charges (recoveries)13,2442,846 
Other (income) expense, net(2,883)(8,283)
Adjusted EBITDA$342,339297,131 

5156


Reconciliation of selected GAAP-based measures to Non-GAAP-based measures
for the three months ended September 30, 2019March 31, 2020
(inIn thousands, except for per share data)
Three Months Ended September 30, 2019Three Months Ended March 31, 2020
GAAP-based MeasuresGAAP-based Measures
% of Total Revenue
AdjustmentsNoteNon-GAAP-based MeasuresNon-GAAP-based Measures
% of Total Revenue
GAAP-based MeasuresGAAP-based Measures
% of Total Revenue
AdjustmentsNoteNon-GAAP-based MeasuresNon-GAAP-based Measures
% of Total Revenue
Cost of revenuesCost of revenuesCost of revenues
Cloud services and subscriptionsCloud services and subscriptions$102,162 $(383)(1)$101,779 Cloud services and subscriptions$127,565 $(398)(1)$127,167 
Customer supportCustomer support29,387 (316)(1)29,071 Customer support32,151 (284)(1)31,867 
Professional service and otherProfessional service and other54,338 (243)(1)54,095 Professional service and other56,526 (328)(1)56,198 
Amortization of acquired technology-based intangible assetsAmortization of acquired technology-based intangible assets40,298 (40,298)(2)— Amortization of acquired technology-based intangible assets63,401 (63,401)(2)— 
GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)
GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)
468,380 67.2%41,240 (3)509,620 73.1%GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)
532,492 65.4%64,411 (3)596,903 73.3%
Operating expensesOperating expensesOperating expenses
Research and developmentResearch and development81,178 (1,221)(1)79,957 Research and development108,184 (1,243)(1)106,941 
Sales and marketingSales and marketing128,618 (2,116)(1)126,502 Sales and marketing166,234 (2,261)(1)163,973 
General and administrativeGeneral and administrative51,535 (2,612)(1)48,923 General and administrative68,828 (2,342)(1)66,486 
Amortization of acquired customer-based intangible assetsAmortization of acquired customer-based intangible assets49,158 (49,158)(2)— Amortization of acquired customer-based intangible assets59,943 (59,943)(2)— 
Special charges (recoveries)Special charges (recoveries)5,101 (5,101)(4)— Special charges (recoveries)9,406 (9,406)(4)— 
GAAP-based income from operations / Non-GAAP-based income from operationsGAAP-based income from operations / Non-GAAP-based income from operations132,513 101,448 (5)233,961 GAAP-based income from operations / Non-GAAP-based income from operations95,077 139,606 (5)234,683 
Other income (expense), netOther income (expense), net(2,785)2,785 (6)— Other income (expense), net(18,923)18,923 (6)— 
Provision for (recovery of) income taxesProvision for (recovery of) income taxes23,091 5,154 (7)28,245 Provision for (recovery of) income taxes8,891 18,188 (7)27,079 
GAAP-based net income / Non-GAAP-based net income, attributable to OpenTextGAAP-based net income / Non-GAAP-based net income, attributable to OpenText74,401 99,079 (8)173,480 GAAP-based net income / Non-GAAP-based net income, attributable to OpenText25,965 140,341 (8)166,306 
GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenTextGAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText$0.27 $0.37 (8)$0.64 GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText$0.10 $0.51 (8)$0.61 

(1)Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded from our internal analysis of operating results.
(2)Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.
(3)GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.
(4)Adjustment relates to the exclusion of special charges (recoveries) from our Non-GAAP-based operating expenses as special charges (recoveries) are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing operations, and are therefore excluded from our internal analysis of operating results. See note 18 "Special charges (recoveries)" to our Condensed Consolidated Financial Statements for more details.
(5)GAAP-based and Non-GAAP-based income from operations stated in dollars.
(6)Adjustment relates to the exclusion of Otherother income (expense) from our Non-GAAP-based operating expenses as Otherother income (expense) generally relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are reflective of our ongoing business and operating results.
(7)Adjustment relates to differences between the GAAP-based tax provision rate of approximately 24%25% and a Non-GAAP-based tax rate of approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-based adjusted net income. Such excluded items include amortization, share-based compensation, special charges (recoveries) and other income (expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and valuation allowance reserves, and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration the impact of statutory tax rates from local jurisdictions incurring the expense.
5257


(8)Reconciliation of GAAP-based net income to Non-GAAP-based net income:
Three Months Ended March 31, 2020
Per share diluted
GAAP-based net income, attributable to OpenText$25,965 $0.10 
Add:
Amortization123,344 0.45 
Share-based compensation6,856 0.03 
Special charges (recoveries)9,406 0.03 
Other (income) expense, net18,923 0.07 
GAAP-based provision for (recovery of) income taxes8,891 0.03 
Non-GAAP-based provision for income taxes(27,079)(0.10)
Non-GAAP-based net income, attributable to OpenText$166,306 $0.61 
Reconciliation of Adjusted EBITDA
Three Months Ended March 31, 2020
GAAP-based net income, attributable to OpenText$25,965 
Add:
Provision for (recovery of) income taxes8,891 
Interest and other related expense, net41,263 
Amortization of acquired technology-based intangible assets63,401 
Amortization of acquired customer-based intangible assets59,943 
Depreciation24,820 
Share-based compensation6,856 
Special charges (recoveries)9,406 
Other (income) expense, net18,923 
Adjusted EBITDA$259,468 

58

Reconciliation of selected GAAP-based measures to Non-GAAP-based measures
for the nine months ended March 31, 2021
(In thousands, except for per share data)
Nine Months Ended March 31, 2021
GAAP-based MeasuresGAAP-based Measures
% of Total Revenue
AdjustmentsNoteNon-GAAP-based MeasuresNon-GAAP-based Measures
% of Total Revenue
Cost of revenues
Cloud services and subscriptions$354,235 $(2,484)(1)$351,751 
Customer support89,815 (1,405)(1)88,410 
Professional service and other143,521 (1,867)(1)141,654 
Amortization of acquired technology-based intangible assets165,581 (165,581)(2)— 
GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)
1,729,835 69.4%171,337 (3)1,901,172 76.3%
Operating expenses
Research and development304,212 (7,195)(1)297,017 
Sales and marketing438,984 (13,594)(1)425,390 
General and administrative190,502 (12,074)(1)178,428 
Amortization of acquired customer-based intangible assets164,075 (164,075)(2)— 
Special charges (recoveries)(1,404)1,404 (4)— 
GAAP-based income from operations / Non-GAAP-based income from operations569,222 366,871 (5)936,093 
Other income (expense), net16,417 (16,417)(6)— 
Provision for (recovery of) income taxes342,121 (227,030)(7)115,091 
GAAP-based net income / Non-GAAP-based net income, attributable to OpenText129,389 577,484 (8)706,873 
GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText$0.47 $2.12 (8)$2.59 

(1)Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded from our internal analysis of operating results.
(2)Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.
(3)GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.
(4)Adjustment relates to the exclusion of special charges (recoveries) from our Non-GAAP-based operating expenses as special charges (recoveries) are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing operations, and are therefore excluded from our internal analysis of operating results. See note 18 "Special charges (recoveries)" to our Condensed Consolidated Financial Statements for more details.
(5)GAAP-based and Non-GAAP-based income from operations stated in dollars.
(6)Adjustment relates to the exclusion of other income (expense) from our Non-GAAP-based operating expenses as other income (expense) generally relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are reflective of our ongoing business and operating results.
(7)Adjustment relates to differences between the GAAP-based tax provision rate of approximately 73% and a Non-GAAP-based tax rate of approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-based adjusted net income. Such excluded items include amortization, share-based compensation, special charges (recoveries) and other income (expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and valuation allowance reserves, and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration the impact of statutory tax rates from local jurisdictions incurring the expense. The GAAP-based tax provision rate for the nine months ended March 31, 2021 includes the income tax provision charge from the IRS Settlement partially offset by a tax benefit from the release of unrecognized tax benefits due to the conclusion of relevant tax audits that was recognized during the three months ended December 31, 2020.
59


(8)Reconciliation of GAAP-based net income to Non-GAAP-based net income:
Nine Months Ended March 31, 2021
Per share diluted
GAAP-based net income, attributable to OpenText$129,389 $0.47 
Add:
Amortization329,656 1.21 
Share-based compensation38,619 0.14 
Special charges (recoveries)(1,404)(0.01)
Other (income) expense, net(16,417)(0.06)
GAAP-based provision for (recovery of) income taxes342,121 1.26 
Non-GAAP-based provision for income taxes(115,091)(0.42)
Non-GAAP-based net income, attributable to OpenText$706,873 $2.59 
Reconciliation of Adjusted EBITDA
Nine Months Ended March 31, 2021
GAAP-based net income, attributable to OpenText$129,389 
Add:
Provision for (recovery of) income taxes342,121 
Interest and other related expense, net114,017 
Amortization of acquired technology-based intangible assets165,581 
Amortization of acquired customer-based intangible assets164,075 
Depreciation64,244 
Share-based compensation38,619 
Special charges (recoveries)(1,404)
Other (income) expense, net(16,417)
Adjusted EBITDA$1,000,225 

60

Reconciliation of selected GAAP-based measures to Non-GAAP-based measures
for the nine months ended March 31, 2020
(In thousands, except for per share data)
Nine Months Ended March 31, 2020
GAAP-based MeasuresGAAP-based Measures
% of Total Revenue
AdjustmentsNoteNon-GAAP-based MeasuresNon-GAAP-based Measures
% of Total Revenue
Cost of revenues
Cloud services and subscriptions$333,371 $(1,152)(1)$332,219 
Customer support91,326 (897)(1)90,429 
Professional service and other164,468 (917)(1)163,551 
Amortization of acquired technology-based intangible assets145,998 (145,998)(2)— 
GAAP-based gross profit and gross margin (%) /
Non-GAAP-based gross profit and gross margin (%)
1,540,044 67.5%148,964 (3)1,689,008 74.0%
Operating expenses
Research and development269,645 (3,719)(1)265,926 
Sales and marketing432,162 (6,760)(1)425,402 
General and administrative174,958 (8,085)(1)166,873 
Amortization of acquired customer-based intangible assets160,561 (160,561)(2)— 
Special charges (recoveries)24,579 (24,579)(4)— 
GAAP-based income from operations / Non-GAAP-based income from operations412,330 352,668 (5)764,998 
Other income (expense), net(19,736)19,736 (6)— 
Provision for (recovery of) income taxes78,800 13,481 (7)92,281 
GAAP-based net income / Non-GAAP-based net income, attributable to OpenText207,833 358,923 (8)566,756 
GAAP-based earnings per share / Non-GAAP-based earnings per share-diluted, attributable to OpenText$0.77 $1.32 (8)$2.09 

(1)Adjustment relates to the exclusion of share-based compensation expense from our Non-GAAP-based operating expenses as this expense is excluded from our internal analysis of operating results.
(2)Adjustment relates to the exclusion of amortization expense from our Non-GAAP-based operating expenses as the timing and frequency of amortization expense is dependent on our acquisitions and is hence excluded from our internal analysis of operating results.
(3)GAAP-based and Non-GAAP-based gross profit stated in dollars and gross margin stated as a percentage of total revenue.
(4)Adjustment relates to the exclusion of special charges (recoveries) from our Non-GAAP-based operating expenses as special charges (recoveries) are generally incurred in the periods relevant to an acquisition and include certain charges or recoveries that are not indicative or related to continuing operations, and are therefore excluded from our internal analysis of operating results. See note 18 "Special charges (recoveries)" to our Condensed Consolidated Financial Statements for more details.
(5)GAAP-based and Non-GAAP-based income from operations stated in dollars.
(6)Adjustment relates to the exclusion of other income (expense) from our Non-GAAP-based operating expenses as other income (expense) generally relates to the transactional impact of foreign exchange and is generally not indicative or related to continuing operations and is therefore excluded from our internal analysis of operating results. Other income (expense) also includes our share of income (losses) from our holdings in investments as a limited partner. We do not actively trade equity securities in these privately held companies nor do we plan our ongoing operations based around any anticipated fundings or distributions from these investments. We exclude gains and losses on these investments as we do not believe they are reflective of our ongoing business and operating results.
(7)Adjustment relates to differences between the GAAP-based tax provision rate of approximately 27% and a Non-GAAP-based tax rate of approximately 14%; these rate differences are due to the income tax effects of items that are excluded for the purpose of calculating Non-GAAP-based adjusted net income. Such excluded items include amortization, share-based compensation, special charges (recoveries) and other income (expense), net. Also excluded are tax benefits/expense items unrelated to current period income such as changes in reserves for tax uncertainties and valuation allowance reserves, and “book to return” adjustments for tax return filings and tax assessments. Included is the amount of net tax benefits arising from the internal reorganization that occurred in Fiscal 2017 assumed to be allocable to the current period based on the forecasted utilization period. In arriving at our Non-GAAP-based tax rate of approximately 14%, we analyzed the individual adjusted expenses and took into consideration the impact of statutory tax rates from local jurisdictions incurring the expense.
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(8)Reconciliation of GAAP-based net income to Non-GAAP-based net income:
Three Months Ended September 30, 2019Nine Months Ended March 31, 2020
Per share dilutedPer share diluted
GAAP-based net income, attributable to OpenTextGAAP-based net income, attributable to OpenText$74,401 $0.27 GAAP-based net income, attributable to OpenText$207,833 $0.77 
Add:Add:Add:
AmortizationAmortization89,456 0.33 Amortization306,559 1.13 
Share-based compensationShare-based compensation6,891 0.03 Share-based compensation21,530 0.08 
Special charges (recoveries)Special charges (recoveries)5,101 0.02 Special charges (recoveries)24,579 0.09 
Other (income) expense, netOther (income) expense, net2,785 0.01 Other (income) expense, net19,736 0.07 
GAAP-based provision for (recovery of) income taxesGAAP-based provision for (recovery of) income taxes23,091 0.09 GAAP-based provision for (recovery of) income taxes78,800 0.29 
Non-GAAP-based provision for income taxesNon-GAAP-based provision for income taxes(28,245)(0.11)Non-GAAP-based provision for income taxes(92,281)(0.34)
Non-GAAP-based net income, attributable to OpenTextNon-GAAP-based net income, attributable to OpenText$173,480 $0.64 Non-GAAP-based net income, attributable to OpenText$566,756 $2.09 

Reconciliation of Adjusted EBITDA
ThreeNine Months Ended September 30, 2019March 31, 2020
GAAP-based net income, attributable to OpenText$74,401207,833 
Add:
Provision for (recovery of) income taxes23,09178,800 
Interest and other related expense, net32,210105,849 
Amortization of acquired technology-based intangible assets40,298145,998 
Amortization of acquired customer-based intangible assets49,158160,561 
Depreciation20,27765,809 
Share-based compensation6,89121,530 
Special charges (recoveries)5,10124,579 
Other (income) expense, net2,78519,736 
Adjusted EBITDA$254,212830,695 


























5362


LIQUIDITY AND CAPITAL RESOURCES
The following tables set forth changes in cash flows from operating, investing and financing activities for the periods indicated:
(In thousands)
(In thousands)
As of September 30, 2020Change
increase (decrease)
As of June 30,
2020
(In thousands)
As of March 31, 2021Change
increase (decrease)
As of June 30, 2020
Cash and cash equivalentsCash and cash equivalents$1,845,582 $152,732 $1,692,850 Cash and cash equivalents$1,475,626 $(217,224)$1,692,850 
Restricted cash (1)
Restricted cash (1)
3,035 (1,378)4,413 
Restricted cash (1)
3,054 (1,359)4,413 
Total cash, cash equivalents and restricted cashTotal cash, cash equivalents and restricted cash$1,848,617 $151,354 $1,697,263 Total cash, cash equivalents and restricted cash$1,478,680 $(218,583)$1,697,263 
(1) Restricted cash is classified under the Prepaid expenses and other current assets and Other assets line items on the Condensed Consolidated Balance Sheets.
(1) Restricted cash is classified under the Prepaid expenses and other current assets and Other assets line items on the Condensed Consolidated Balance Sheets.
(1) Restricted cash is classified under the Prepaid expenses and other current assets and Other assets line items on the Condensed Consolidated Balance Sheets.
Three Months Ended September 30,Nine Months Ended March 31,
(In thousands)
(In thousands)
2020Change2019
(In thousands)
2021Change2020
Cash provided by operating activitiesCash provided by operating activities$233,904 $96,457 $137,447 Cash provided by operating activities$579,931 $(94,355)$674,286 
Cash used in investing activitiesCash used in investing activities$(17,542)$3,108 $(20,650)Cash used in investing activities$(38,212)$1,410,718 $(1,448,930)
Cash used in financing activities$(75,800)$(24,987)$(50,813)
Cash provided by (used in) financing activitiesCash provided by (used in) financing activities$(782,855)$(2,091,612)$1,308,757 
Cash and cash equivalents
Cash and cash equivalents primarily consist of balances with banks as well as deposits with original maturities of 90 days or less.
We continue to anticipate that our cash and cash equivalents, as well as available credit facilities, will be sufficient to fund our anticipated cash requirements for working capital, contractual commitments, capital expenditures, dividends and operating needs for the next twelve months. Any further material or acquisition-related activities may require additional sources of financing and would be subject to the financial covenants established under our credit facilities. For more details, see "Long-term Debt and Credit Facilities" below. Proceeds from our $600
During the three months ended March 31, 2021, we made payments for U.S. federal taxes and interest of $288.6 million draw down on the Revolver (defined below), (for which notice to the lenders was provided on March 5, 2020) are included in our total cash and cash equivalentsstate taxes and interest of $1.8 billion$1.4 million as of September 30, 2020. Following the enda result of the quarter, in October 2020 we repaidIRS Settlement. We expect to make remaining certain associated state tax and interest payments of approximately $10.6 million primarily throughout the $600 million drawn under the Revolver using cash on hand.remainder of Fiscal 2021.
As of September 30, 2020,March 31, 2021, we have recognized a provision of $24.3$25.1 million (June 30, 2020—$24.8 million) in respect of both additional foreign taxes or deferred income tax liabilities for temporary differences related to the undistributed earnings of certain non-United States subsidiaries and planned periodic repatriations from certain German subsidiaries, that will be subject to withholding taxes upon distribution.
We have deferred a total of approximately $65$99 million of tax payments under the CARES Act and other COVID-19 related tax relief programs in EMEA. During the threenine months ended September 30, 2020,March 31, 2021, we made repayments of approximately $29$53 million related to amounts previously deferred. As of September 30, 2020,March 31, 2021, we have remaining deferrals of $36$46 million which will become payable throughout the remainder of Fiscal 2021 with a portion becoming payable in Fiscal 2022.
Cash flows provided by operating activities
Cash flows from operating activities increaseddecreased by $96.5$94.4 million, as compared to the same period in the prior fiscal year, due to an increasea decrease in changes from working capital of $69.5 million and a decrease in net income before the impact of non-cash items of $46.8 million and an increase in changes from working capital of $49.7$24.9 million. The increasedecrease in operating cash flow from changes in working capital was primarily due to the net impact of the following increases:decreases:
(i)$19.9 million relating to deferred revenues;
(ii)$16.4 million relating to accounts receivable;
(iii)$14.083.0 million relating to income taxes payable, net of receivables;
(ii)$22.4 million relating to net operating lease assets and liabilities;
(iii)$6.7 million relating to other assets; and
(iv)$11.5 $2.4 million relating to accounts payable and accrued liabilities.contract assets.
These increasesdecreases in operating cash flows were partially offset by the following decreases:increases:
(i)$5.124.3 million relating to other assets;deferred revenues;
(ii)$2.614.9 million relating to contract assets;accounts payable and accrued liabilities;
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(iii)$2.5 million relating to net operating lease assets and liabilities; and
(iv)$1.94.8 million relating to prepaid expenses and other current assets.assets; and
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(iv)$1.0 million relating to accounts receivable.
During the firstthird quarter of Fiscal 2021 our days sales outstanding (DSO) was 44 days, compared to a DSO of 5451 days during the firstthird quarter of Fiscal 2020, largely as a result of strong improvement in collections efficiency. The per day impact of our DSO in the firstthird quarter of Fiscal 2021 and Fiscal 2020 on our cash flows was $8.9$9.3 million and $7.6$9.1 million, respectively. In arriving at DSO, we exclude contract assets as these assets do not provide an unconditional right to the related consideration from the customer.
Cash flows used in investing activities
Our cash flows used in investing activities is primarily on account of acquisitions and additions of property and equipment.
Cash flows used in investing activities decreased by $3.1 million,$1.4 billion, primarily due to a reduction in purchasesconsideration paid for acquisitions during the first nine months of propertyFiscal 2020, which included the acquisitions of Carbonite for $1.3 billion and equipment of $3.3 million, partially offset by an increase in other investing activities of $0.2XMedius for $73.3 million.
Cash flows used inprovided by (used in) financing activities
Our cash flows from financing activities generally consist of long-term debt financing and amounts received from stock options exercised by our employees. These inflows are typically offset by scheduled and non-scheduled repayments of our long-term debt financing and, when applicable, the payment of dividends and/or repurchases of our Common Shares.
Cash flows used in financing activities increased by $25.0 million. This was$2.1 billion, primarily due to an increasethe net impact of $29.4the following long-term debt financing activities that occurred in Fiscal 2020 and did not recur in Fiscal 2021:
(i)$1.8 billion relating to proceeds from the issuance of Senior Notes 2028 and Senior Notes 2030 (both defined below), of which a portion of the proceeds were used to redeem $800 million of our Senior Notes 2023;
(ii)$750 million in proceeds for amounts drawn and subsequently repaid under the Revolver (defined below);
(iii)$153.6 million repayment of convertible notes, inherited through our acquisition of Carbonite, which were surrendered and converted for an aggregate repayment; and
(iv)$600 million in proceeds for amounts drawn on the Revolver in the third quarter of Fiscal 2020, subsequently repaid during the second quarter of Fiscal 2021.
Additionally, cash used to repurchase Common Shares on the open market for potential reissuance under our stock compensation plans increased by $52.4 million and an increase of $0.3 million incash dividends paid to shareholders. These were partially offsetshareholders increased by an increase in cash collected from the issuance of Common Shares for the exercise of options and the OpenText Employee Share Purchase Plan (ESPP) of $4.7$14.9 million.
Cash Dividends
During the three and nine months ended September 30, 2020,March 31, 2021, we declared and paid cash dividends of $0.1746$0.2008 and $0.5762 per Common Share, respectively, in the aggregate amount of $54.5 million and $156.3 million, respectively (three and nine months ended March 31, 2020—$0.1746 and $0.5238 per Common Share, respectively, in the aggregate amount of $47.3 million (three months ended September 30, 2019—$0.1746 per Common Share in the aggregate amount of $47.0 million)and $141.4 million, respectively).
Future declarations of dividends and the establishment of future record and payment dates are subject to final determination and discretion of the Board. See Item 5 "Dividend Policy" in our Annual Report on Form 10-K for Fiscal 2020 for more information.
Long-term Debt and Credit Facilities
Senior Unsecured Fixed Rate Notes
Senior Notes 2030
On February 18, 2020 Open Text Holdings, Inc. (OTHI), a wholly-owned indirect subsidiary of the Company, issued $900 million in aggregate principal amount of 4.125% Senior Notes due 2030 guaranteed by the Company (Senior Notes 2030) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (Securities Act), and to certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2030 bear interest at a rate of 4.125% per annum, payable semi-annually in arrears on February 15 and August 15, commencing on August 15, 2020. Senior Notes 2030 will mature on February 15, 2030, unless earlier redeemed, in accordance with their terms, or repurchased.
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We may redeem all or a portion of the Senior Notes 2030 at any time prior to February 15, 2025 at a redemption price equal to 100% of the principal amount of the Senior Notes 2030 plus an applicable premium, plus accrued and unpaid interest, if any, to the redemption date. We may also redeem up to 40% of the aggregate principal amount of the Senior Notes 2030, on one or more occasions, prior to February 15, 2025, using the net proceeds from certain qualified equity offerings at a redemption price of 104.125% of the principal amount, plus accrued and unpaid interest, if any, to the redemption date, subject to compliance with certain conditions. We may, on one or more occasions, redeem the Senior Notes 2030, in whole or in part, at any time on and after February 15, 2025 at the applicable redemption prices set forth in the indenture governing the Senior Notes 2030, dated as of February 18, 2020, among OTHI, the Company, the subsidiary guarantors party thereto, The Bank of New York Mellon, as U.S. trustee, and BNY Trust Company of Canada, as Canadian trustee (the 2030 Indenture), plus accrued and unpaid interest, if any, to the redemption date.
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If we experience one of the kinds of change of control triggering events specified in the 2030 Indenture, we will be required to make an offer to repurchase the Senior Notes 2030 at a price equal to 101% of the principal amount of the Senior Notes 2030, plus accrued and unpaid interest, if any, to the date of purchase.
The 2030 Indenture contains covenants that limit the Company, OTHI and certain of the Company's subsidiaries’ ability to, among other things: (i) create certain liens and enter into sale and lease-back transactions; (ii) create, assume, incur or guarantee additional indebtedness of the Company, OTHI or certain of the Company's subsidiaries without such subsidiary becoming a subsidiary guarantor of Senior Notes 2030; and (iii) consolidate, amalgamate or merge with, or convey, transfer, lease or otherwise dispose of its property and assets substantially as an entirety to, another person. These covenants are subject to a number of important limitations and exceptions as set forth in the 2030 Indenture. The 2030 Indenture also provides for events of default, which, if any of them occurs, may permit or, in certain circumstances, require the principal, premium, if any, interest and any other monetary obligations on all the then-outstanding Senior Notes 2030 to be due and payable immediately.
Senior Notes 2030 are guaranteed on a senior unsecured basis by the Company and the Company's existing and future wholly-owned subsidiaries (other than OTHI) that borrow or guarantee the obligations under our existing senior credit facilities. Senior Notes 2030 and the guarantees rank equally in right of payment with all of the Company, OTHI and the guarantors’ existing and future senior unsubordinated debt and will rank senior in right of payment to all of the Company, OTHI and the guarantors’ future subordinated debt. Senior Notes 2030 and the guarantees will be effectively subordinated to all of the Company, OTHI and the guarantors’ existing and future secured debt, including the obligations under the senior credit facilities, to the extent of the value of the assets securing such secured debt.
The foregoing description of the 2030 Indenture does not purport to be complete and is qualified in its entirety by reference to the full text of the 2030 Indenture, which is filed as an exhibit to the Company’s Current Report on Form 8-K filed with the SEC on February 18, 2020.
Senior Notes 2028
On February 18, 2020 we issued $900 million in aggregate principal amount of 3.875% Senior Notes due 2028 (Senior Notes 2028) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act and to certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2028 bear interest at a rate of 3.875% per annum, payable semi-annually in arrears on February 15 and August 15, commencing on August 15, 2020. Senior Notes 2028 will mature on February 15, 2028, unless earlier redeemed, in accordance with their terms, or repurchased.
We may redeem all or a portion of the Senior Notes 2028 at any time prior to February 15, 2023 at a redemption price equal to 100% of the principal amount of the Senior Notes 2028 plus an applicable premium, plus accrued and unpaid interest, if any, to the redemption date. We may also redeem up to 40% of the aggregate principal amount of the Senior Notes 2028, on one or more occasions, prior to February 15, 2023, using the net proceeds from certain qualified equity offerings at a redemption price of 103.875% of the principal amount, plus accrued and unpaid interest, if any, to the redemption date, subject to compliance with certain conditions. We may, on one or more occasions, redeem the Senior Notes 2028, in whole or in part, at any time on and after February 15, 2023 at the applicable redemption prices set forth in the indenture governing the Senior Notes 2028, dated as of February 18, 2020, among the Company, the subsidiary guarantors party thereto, The Bank of New York Mellon, as U.S. trustee, and BNY Trust Company of Canada, as Canadian trustee (the 2028 Indenture), plus accrued and unpaid interest, if any, to the redemption date.
If we experience one of the kinds of change of control triggering events specified in the 2028 Indenture, we will be required to make an offer to repurchase the Senior Notes 2028 at a price equal to 101% of the principal amount of the Senior Notes 2028, plus accrued and unpaid interest, if any, to the date of purchase.
The 2028 Indenture contains covenants that limit our and certain of our subsidiaries’ ability to, among other things: (i) create certain liens and enter into sale and lease-back transactions; (ii) create, assume, incur or guarantee additional indebtedness of the Company or the guarantors without such subsidiary becoming a subsidiary guarantor of Senior Notes 2028; and (iii) consolidate, amalgamate or merge with, or convey, transfer, lease or otherwise dispose of its property and assets
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substantially as an entirety to, another person. These covenants are subject to a number of important limitations and exceptions as set forth in the 2028 Indenture. The 2028 Indenture also provides for events of default, which, if any of them occurs, may permit or, in certain circumstances, require the principal, premium, if any, interest and any other monetary obligations on all the then-outstanding Senior Notes 2028 to be due and payable immediately.
Senior Notes 2028 are guaranteed on a senior unsecured basis by our existing and future wholly-owned subsidiaries that borrow or guarantee the obligations under our existing senior credit facilities. Senior Notes 2028 and the guarantees rank equally in right of payment with all of our and our guarantors’ existing and future senior unsubordinated debt and will rank senior in right of payment to all of the our and our guarantors’ future subordinated debt. Senior Notes 2028 and the guarantees will be effectively subordinated to all of our and our guarantors’ existing and future secured debt, including the obligations under the senior credit facilities, to the extent of the value of the assets securing such secured debt.
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The foregoing description of the 2028 Indenture does not purport to be complete and is qualified in its entirety by reference to the full text of the 2028 Indenture, which is filed as an exhibit to the Company’s Current Report on Form 8-K filed with the SEC on February 18, 2020.
Senior Notes 2026
On May 31, 2016 we issued $600 million in aggregate principal amount of 5.875% Senior Notes due 2026 (Senior Notes 2026) in an unregistered offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act, and to certain persons in offshore transactions pursuant to Regulation S under the Securities Act. Senior Notes 2026 bear interest at a rate of 5.875% per annum, payable semi-annually in arrears on June 1 and December 1, commencing on December 1, 2016. Senior Notes 2026 will mature on June 1, 2026, unless earlier redeemed, in accordance with their terms, or repurchased.
On December 20, 2016, we issued an additional $250 million in aggregate principal amount by reopening our Senior Notes 2026 at an issue price of 102.75%. The additional notes have identical terms, are fungible with and are a part of a single series with the previously issued $600 million aggregate principal amount of Senior Notes 2026. The outstanding aggregate principal amount of Senior Notes 2026, after taking into consideration the additional issuance, is $850 million.
We may redeem all or a portion of the Senior Notes 2026 at any time prior to June 1, 2021 at a redemption price equal to 100% of the principal amount of Senior Notes 2026 plus an applicable premium, plus accrued and unpaid interest, if any, to the redemption date. We may also, on one or more occasions, redeem Senior Notes 2026, in whole or in part, at any time on and after June 1, 2021 at the applicable redemption prices set forth in the indenture governing the Senior Notes 2026, dated as of May 31, 2016, among the Company, the subsidiary guarantors party thereto, The Bank of New York Mellon, as U.S. trustee, and BNY Trust Company of Canada, as Canadian trustee (the 2026 Indenture), plus accrued and unpaid interest, if any, to the redemption date.
If we experience one of the kinds of changes of control triggering events specified in the 2026 Indenture, we will be required to make an offer to repurchase Senior Notes 2026 at a price equal to 101% of the principal amount of Senior Notes 2026, plus accrued and unpaid interest, if any, to the date of purchase.
The 2026 Indenture contains covenants that limit our and certain of our subsidiaries’ ability to, among other things: (i) create certain liens and enter into sale and lease-back transactions; (ii) create, assume, incur or guarantee additional indebtedness of the Company or the guarantors without such subsidiary becoming a subsidiary guarantor of the notes; and (iii) consolidate, amalgamate or merge with, or convey, transfer, lease or otherwise dispose of its property and assets substantially as an entirety to, another person. These covenants are subject to a number of important limitations and exceptions as set forth in the 2026 Indenture. The 2026 Indenture also provides for events of default, which, if any of them occurs, may permit or, in certain circumstances, require the principal, premium, if any, interest and any other monetary obligations on all the then-outstanding notes to be due and payable immediately.
Senior Notes 2026 are guaranteed on a senior unsecured basis by our existing and future wholly-owned subsidiaries that borrow or guarantee the obligations under our existing senior credit facilities. Senior Notes 2026 and the guarantees rank equally in right of payment with all of our and our guarantors’ existing and future senior unsubordinated debt and will rank senior in right of payment to all of our and our guarantors’ future subordinated debt. Senior Notes 2026 and the guarantees will be effectively subordinated to all of our and our guarantors’ existing and future secured debt, including the obligations under the senior credit facilities, to the extent of the value of the assets securing such secured debt.
The foregoing description of the 2026 Indenture does not purport to be complete and is qualified in its entirety by reference to the full text of the 2026 Indenture, which is filed as an exhibit to the Company’s Current Report on Form 8-K filed with the SEC on May 31, 2016.
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Term Loan B
On May 30, 2018, we entered into a credit facility, which provides for a $1 billion term loan facility with certain lenders named therein, Barclays Bank PLC (Barclays), as sole administrative agent and collateral agent, and as lead arranger and joint bookrunner (Term Loan B) and borrowed the full amount on May 30, 2018 to, among other things, repay in full the loans under our prior $800 million term loan credit facility originally entered into on January 16, 2014. Repayments made under Term Loan B are equal to 0.25% of the principal amount in equal quarterly installments for the life of Term Loan B, with the remainder due at maturity.
Borrowings under Term Loan B are secured by a first charge over substantially all of our assets on a pari passu basis with the Revolver. Term Loan B has a seven year term, maturing in May 2025.
Borrowings under Term Loan B bear interest at a rate per annum equal to an applicable margin plus, at the borrower’s option, either (1) the Eurodollar rate for the interest period relevant to such borrowing or (2) an ABR rate. The applicable margin for borrowings under Term Loan B is 1.75%, with respect to LIBOR advances and 0.75%, with respect to ABR
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advances. The interest on the current outstanding balance for Term Loan B is equal to 1.75% plus LIBOR (subject to a 0.00% floor). As of September 30, 2020,March 31, 2021, the outstanding balance on the Term Loan B bears an interest rate of 1.91%1.86%. For more information regarding the impact of LIBOR, see "Stress in the global financial system may adversely affect our finances and operations in ways that may be hard to predict or to defend against" included within "Risk Factors" in our Annual Report on Form 10-K for Fiscal 2020.
Term Loan B has incremental facility capacity of (i) $250 million plus (ii) additional amounts, subject to meeting a “consolidated senior secured net leverage” ratio not exceeding 2.75:1.00, in each case subject to certain conditions. Consolidated senior secured net leverage ratio is defined for this purpose as the proportion of our total debt reduced by unrestricted cash, including guarantees and letters of credit, that is secured by our or any of our subsidiaries’ assets, over our trailing twelve months net income before interest, taxes, depreciation, amortization, restructuring, share-based compensation and other miscellaneous charges.
Under Term Loan B, we must maintain a “consolidated net leverage” ratio of no more than 4:1 at the end of each financial quarter. Consolidated net leverage ratio is defined for this purpose as the proportion of our total debt reduced by unrestricted cash, including guarantees and letters of credit, over our trailing twelve months net income before interest, taxes, depreciation, amortization, restructuring, share-based compensation and other miscellaneous charges. As of September 30, 2020,March 31, 2021, our consolidated net leverage ratio was 1.8:1.6:1.
Revolver
On October 31, 2019, we amended our committed revolving credit facility (the Revolver) to increase the total commitments under the Revolver from $450 million to $750 million as well as to extend the maturity from May 5, 2022 to October 31, 2024. Borrowings under the Revolver are secured by a first charge over substantially all of our assets, on a pari passu basis with Term Loan B. The Revolver has no fixed repayment date prior to the end of the term. Borrowings under the Revolver bear interest per annum at a floating rate of LIBOR plus a fixed margin dependent on our consolidated net leverage ratio ranging from 1.25% to 1.75%. As of September 30, 2020, the outstanding balance on the Revolver bears an interest rate of 1.90%. For more information regarding the impact of LIBOR, see "Stress in the global financial system may adversely affect our finances and operations in ways that may be hard to predict or to defend against" included within "Risk Factors" in our Annual Report on Form 10-K for Fiscal 2020.
Under the Revolver, we must maintain a “consolidated"consolidated net leverage”leverage" ratio of no more than 4:1 at the end of each financial quarter. Consolidated net leverage ratio is defined for this purpose as the proportion of our total debt reduced by unrestricted cash, including guarantees and letters of credit, over our trailing twelve months net income before interest, taxes, depreciation, amortization, restructuring, share-based compensation and other miscellaneous charges.
During the second quarter of Fiscal 2021, we repaid $600 million previously drawn on the Revolver using cash on hand. As of September 30, 2020, our consolidated net leverage ratio was 1.8:1.
As of September 30, 2020,March 31, 2021, we had $600 millionno outstanding balance onunder the Revolver (June 30, 2020—$600 million). During the three and $150nine months ended March 31, 2021, we recorded interest expense of nil and $3.6 million, remaining availablerespectively, relating to beamounts previously drawn. The proceeds
During the second quarter of Fiscal 2020, we drew down $750 million from the $600 million draw down are presented within cash and cash equivalents and withinRevolver to partially fund the current portionacquisition of long-term debt in our Condensed Consolidated Balance Sheet as of September 30, 2020 and June 30, 2020. Following the end of the quarter, in OctoberCarbonite. In February 2020, we repaid the $600$750 million drawn under the Revolver usingwith a portion of the proceeds from the Senior Notes 2030 and Senior Notes 2028. In March 2020, we drew down $600 million from the Revolver as a preemptive measure in order to increase our cash on hand. Please see note 25 "Subsequent Events" toposition and preserve financial flexibility in light of uncertainty in the Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q for more information.
global markets resulting from the COVID-19 outbreak. As of September 30, 2019, we had no outstanding balance on the Revolver. There was no activity duringMarch 31, 2020, $600 million remained outstanding. During the three and nine months ended September 30, 2019.March 31, 2020, we recorded interest expense of $3.7 million and $4.3 million, respectively, relating to amounts previously drawn.
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For further details relating to our debt, please see note 11 "Long-Term Debt" to our Condensed Consolidated Financial Statements.
Shelf Registration Statement
On November 29, 2019, we filed a universal shelf registration statement on Form S-3 with the SEC, which became effective automatically (the Shelf Registration Statement). The Shelf Registration Statement allows for primary and secondary offerings from time to time of equity, debt and other securities, including Common Shares, Preference Shares, debt securities, depositary shares, warrants, purchase contracts, units and subscription receipts. A base shelf short-form prospectus qualifying the distribution of such securities was concurrently filed with Canadian securities regulators on November 29, 2019. The type of securities and the specific terms thereof will be determined at the time of any offering and will be described in the applicable prospectus supplement to be filed separately with the SEC and Canadian securities regulators.
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Share Repurchase Plan
Subsequent to the end of the quarter, we announced onOn November 5, 2020, authorization ofthe Board authorized a share repurchase plan, pursuant to which we may purchase in open market transactions, from time to time over the 12 month period commencing November 12, 2020, up to an aggregate of $350 million of our common sharesCommon Shares on the NASDAQ Global Select Market, the Toronto Stock Exchange and/or other exchanges and alternative trading systems in Canada and/or the United States, if eligible, subject to applicable law and stock exchange rules (the “Repurchase Plan”). The price that we will pay for common sharesCommon Shares in open market transactions will be the market price at the time of purchase or such other price as may be permitted by applicable law or stock exchange rules.
The Repurchase Plan will be effected in accordance with Rule 10b-18 under the U.S. Securities Exchange Act of 1934. Purchases made under the Repurchase Plan will be subject to a limit of 13,618,774 shares (representing 5% of the Company’s issued and outstanding common sharesCommon Shares as of November 4, 2020). All common sharesCommon Shares purchased by us pursuant to the Repurchase Plan will be cancelled.
During the three and nine months ended March 31, 2021, we did not repurchase any of our Common Shares under the Repurchase Plan.
Pensions
As of September 30, 2020,March 31, 2021, our total unfunded pension plan obligations were $81.2$83.4 million, of which $2.7$2.8 million is payable within the next twelve months. We expect to be able to make the long-term and short-term payments related to these obligations in the normal course of operations.
Our anticipated payments under our most significant plans, Open Text Document Technologies GmbH (CDT), GXS GmbH (GXS GER), GXS Philippines, Inc. (GXS PHP), for the fiscal years indicated below are as follows:
Fiscal years ending June 30,Fiscal years ending June 30,
CDTGXS GERGXS PHPCDTGXS GERGXS PHP
2021 (nine months ended)$601 $729 $104 
2021 (three months ended)2021 (three months ended)$203 $246 $28 
20222022866 1,001 378 2022877 1,014 254 
20232023963 1,001 282 2023975 1,014 100 
202420241,069 1,009 298 20241,083 1,022 140 
202520251,116 1,038 343 20251,130 1,051 190 
2026 to 20302026 to 20306,403 5,088 3,171 2026 to 20306,486 5,154 2,456 
TotalTotal$11,018 $9,866 $4,576 Total$10,754 $9,501 $3,168 
For a detailed discussion on pensions, see note 12 "Pension Plans and Other Post Retirement Benefits" to our Condensed Consolidated Financial Statements.
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Commitments and Contractual Obligations
As of September 30, 2020,March 31, 2021, we have entered into the following contractual obligations with minimum payments for the indicated fiscal periods as follows:
Payments due between Payments due between
TotalOctober 1, 2020 - June 30, 2021July 1, 2021 -
June 30, 2023
July 1, 2023 -
June 30, 2025
July 1, 2025
and beyond
TotalApril 1, 2021 -
June 30, 2021
July 1, 2021 -
June 30, 2023
July 1, 2023 -
June 30, 2025
July 1, 2025
 and beyond
Long-term debt obligations (1)
Long-term debt obligations (1)
$4,624,860 $107,497 $300,938 $1,226,237 $2,990,188 
Long-term debt obligations (1)
$4,547,824 $32,040 $300,124 $1,225,472 $2,990,188 
Operating lease obligations (2)
Operating lease obligations (2)
293,971 52,041 107,334 61,273 73,323 
Operating lease obligations (2)
298,632 15,796 114,835 73,991 94,010 
Purchase obligations for contracts not accounted for as lease obligationsPurchase obligations for contracts not accounted for as lease obligations100,410 39,932 60,478��— — Purchase obligations for contracts not accounted for as lease obligations82,060 20,738 61,322 — — 
$5,019,241 $199,470 $468,750 $1,287,510 $3,063,511 $4,928,516 $68,574 $476,281 $1,299,463 $3,084,198 
(1) Includes interest up to maturity and principal payments. Excludes $600 million drawn on the Revolver as of September 30, 2020, which was expected to be repaid within one year and was repaid following the end of the quarter, in October 2020. Please see note 11 "Long-Term Debt" and note 25 "Subsequent Events" to our Condensed Consolidated Financial Statements for more details.
(2) Represents the undiscounted future minimum lease payments under our operating leases liabilities and excludes sublease income expected to be received under our various sublease agreements with third parties. Please see note 6 "Leases" to our Condensed Consolidated Financial Statements for more details.
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Guarantees and Indemnifications
We have entered into customer agreements which may include provisions to indemnify our customers against third party claims that our software products or services infringe certain third party intellectual property rights and for liabilities related to a breach of our confidentiality obligations. We have not made any material payments in relation to such indemnification provisions and have not accrued any liabilities related to these indemnification provisions in our Condensed Consolidated Financial Statements.
Occasionally, we enter into financial guarantees with third parties in the ordinary course of our business, including, among others, guarantees relating to taxes and letters of credit on behalf of parties with whom we conduct business. Such agreements have not had a material effect on our results of operations, financial position or cash flows.
Litigation
We are currently involved in various claims and legal proceedings. Quarterly, we review the status of each significant legal matter and evaluate such matters to determine how they should be treated for accounting and disclosure purposes in accordance with the requirements of ASC Topic 450-20 "Loss Contingencies" (Topic 450-20). Specifically, this evaluation process includes the centralized tracking and itemization of the status of all our disputes and litigation items, discussing the nature of any litigation and claim, including any dispute or claim that is reasonably likely to result in litigation, with relevant internal and external counsel, and assessing the progress of each matter in light of its merits and our experience with similar proceedings under similar circumstances.
If the potential loss from any claim or legal proceeding is considered probable and the amount can be reasonably estimated, we accrue a liability for the estimated loss in accordance with Topic 450-20. As of the date of this Quarterly Report on Form 10-Q, the aggregate of such accrued liabilities was not material to our consolidated financial position or results of operations and we do not believe as of the date of this filing that it is reasonably possible that a loss exceeding the amounts already recognized will be incurred that would be material to our consolidated financial position or results of operations. As more fully described below, we are unable at this time to estimate a possible loss or range of losses in respect of certain disclosed matters.
Contingencies
IRS Matter
As we have previously disclosed, the United States Internal Revenue Service (IRS) is examining certain of our tax returns for our fiscal year ended June 30, 2010 (Fiscal 2010) through our fiscal year ended June 30, 2012 (Fiscal 2012), and in connection with those examinations is reviewing our internal reorganization in Fiscal 2010 and Fiscal 2012 to consolidate certain intellectual property ownership in Luxembourg and Canada and our integration of certain acquisitions into the resulting structure. We also previously disclosed that the examinations may lead to proposed adjustments to our taxes that may be material, individually or in the aggregate, and that we have not recorded any material accruals for any such potential adjustments in our Condensed Consolidated Financial Statements.
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We previously disclosed that, as part of these examinations, on July 17, 2015 we received from the IRS an initial Notice of Proposed Adjustment (NOPA) in draft form, that, as revised by the IRS on July 11, 2018 proposes a one-time approximately $335 million increase to our U.S. federal taxes arising from the reorganization infor Fiscal 2010 (the 2010 NOPA), plus penalties equal to 20% of the additional proposed taxes for Fiscal 2010, and interest at the applicable statutory rate published by the IRS.
Onon July 11, 2018, we also received, consistent with previously disclosed expectations, a draft NOPA proposing a one time approximately $80 million increase to our U.S. federal taxes for Fiscal 2012 (the 2012 NOPA) arising from the integration of Global 360 Holding Corp. into the structure that resulted from the internal reorganization in Fiscal 2010, plus penalties equal to 40% of the additional proposed taxes for Fiscal 2012, and interest..
On January 7, 2019, we received from the IRS official notification of proposed adjustments to our taxable income for Fiscal 2010 and Fiscal 2012, together with the 2010 NOPA and 2012 NOPA in final form. In each case, such documentation was as expected and on substantially the same terms as provided for in the previously disclosed respective draft NOPAs, with the exception of an additional proposed penalty as part of the 2012 NOPA.
A NOPA is an IRS position and does not impose an obligation to pay tax. We continue to strongly disagree with the IRS’ positions within the NOPAs and we are vigorously contesting the proposed adjustments to our taxable income, along with any proposed penalties and interest.
As of our receipt of the final 2010 NOPA and 2012 NOPA,December 31, 2020, our estimated potential aggregate liability, as originally proposed by the IRS under the 2010 NOPA and the 2012 NOPA, including additional state income taxes plus penalties and continually accruing interest that may be due, waswould have been approximately $770$830 million, comprised of approximately $455$430 million in U.S. federal and state taxes, approximately $130 million of penalties, and
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approximately $185$270 million of interest. Interest will continue to accrue at the applicable statutory rates until the matter is resolved and may be substantial.
As previously disclosed, and noted above, we strongly disagree with the IRS’ positions and we arehave been vigorously contesting the proposed adjustments to our taxable income, along with the proposed penalties and interest. We are pursuing various alternatives available to taxpayers to contest
On December 21, 2020, we entered into a closing agreement with the IRS resolving all of the proposed adjustments including currently throughto our taxable income for Fiscal 2010 and Fiscal 2012 (the IRS AppealsSettlement).
The IRS Settlement resulted in charges of $1.3 million and potentially$300.6 million, respectively, during the three and nine months ended March 31, 2021 to "Provision for (recovery of) income taxes". In connection with the IRS Settlement, during the three months ended March 31, 2021, we made aggregate payments to the IRS of $288.6 million in U.S. Federal court. Any such alternatives could involve a lengthy processfederal taxes and result in the incurrenceinterest and $1.4 million of significant expenses. Ascertain associated state tax and interest payments. The remaining payments of the datecertain associated state tax and interest of this Quarterly Report on Form 10-Q, we have notapproximately $10.6 million, which as of March 31, 2021 is recorded any material accruals in respect of these examinationswithin "Income taxes payable" in our Condensed Consolidated Financial Statements. An adverse outcomeBalance Sheets, are expected to occur primarily throughout the remainder of these tax examinations could have a material adverse effect on our financial positionFiscal 2021. The IRS Settlement also eliminates approximately $90 million in future withholding taxes that we had expected to incur over the next 10 years. Interest at the applicable statutory rates will continue to accrue until the time of payment.
We believe the IRS Settlement to be in the best interest of all stakeholders, as it closes all past, present and results of operations.future items related to this matter. The IRS Settlement provides finality to this longstanding matter.
For additional information regarding the history of this IRS matter, please see note 14 "Guarantees and Contingencies" in our Annual Report on Form 10-K for Fiscal 2018.2020.
CRA Matter
As part of its ongoing audit of our Canadian tax returns, the Canada Revenue Agency (CRA) has disputed our transfer pricing methodology used for certain intercompany transactions with our international subsidiaries and has issued notices of reassessment for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 2015.2016. Assuming the utilization of available tax attributes (further described below), we estimate our potential aggregate liability, as of September 30, 2020,March 31, 2021, in connection with the CRA's reassessments for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 20152016 to be limited to penalties, interest and interestprovincial taxes that may be due of approximately $45$64 million. As of March 31, 2021, we have provisionally paid approximately $28 million in order to fully preserve our rights to object to the CRA's audit positions, being the minimum payment required under Canadian legislation while the matter is in dispute. This amount is recorded within "Long-term income taxes recoverable" on the Condensed Consolidated Balance Sheets as of March 31, 2021.
The notices of reassessment for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 20152016 would, as drafted, increase our taxable income by approximately $90 million to $100 million for each of those years, as well as impose a 10% penalty on the proposed adjustment to income. Audits by the CRA of our tax returns for fiscal years prior to Fiscal 2012 have been completed with no reassessment of our income tax liability.
We strongly disagree with the CRA's positions and believe the reassessments of Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 20152016 (including any penalties) are without merit. We have filed notices of objection for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 2015.2016. We are currently seeking competent authority consideration under applicable international treaties in respect of these reassessments.
Even if we are unsuccessful in challenging the CRA's reassessments to increase our taxable income for Fiscal 2012, Fiscal 2013, Fiscal 2014, Fiscal 2015 and Fiscal 2015, or potential reassessments that may be proposed for subsequent years currently under audit,2016, we have elective deductions available for those years (including carry-backs from later years) that would offset such increased amounts so that no additional cash tax would be payable, exclusive of any assessed penalties and interest, as described above.
The CRA is also currently auditing Fiscal 2017 on a basis that we strongly disagree with and will vigorously contest. The focus of the CRA audit has been the valuation of certain intellectual property and goodwill when one of our subsidiaries continued into Canada from Luxembourg in July 2016. In accordance with applicable rules, these assets were recognized for tax purposes at fair market value as of that time, which value was supported by an expert valuation prepared by an independent leading accounting and advisory firm. In conjunction with the Fiscal 2017 audit, the CRA issued a proposal letter dated April 7,
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2021 (Proposal Letter) indicating to us that it proposes to reassess our Fiscal 2017 tax year to reduce the depreciable basis of these assets. The CRA has invited us to make submissions responding to the Proposal Letter, which will be our first opportunity to respond to the CRA’s position. CRA’s position for Fiscal 2017 relies in significant part on the application of its positions regarding our transfer pricing methodology that are the basis for its reassessment of our fiscal years 2012 to 2016 described above, and that we believe are without merit. Other aspects of CRA’s position for Fiscal 2017 conflict with the expert valuation prepared by the independent leading accounting and advisory firm that was used to support our original filing position. If the CRA determines to issue a notice of reassessment in respect of Fiscal 2017 on the basis of its position set forth in the Proposal Letter and we are ultimately unsuccessful in defending our position, the estimated impact of the proposed adjustment could result in us recording an income tax expense, with no immediate cash payment, to reduce the stated value of our deferred tax assets of up to approximately $470 million. Any such income tax expense could also have a corresponding cash tax impact that would primarily occur over a period of several future years based upon annual income realization in Canada. We strongly disagree with the CRA’s position for Fiscal 2017 and intend to vigorously defend our original filing position.
We will continue to vigorously contest the proposed adjustments to our taxable income and any penalty and interest assessments. Asassessments, as well as any proposed reduction to the basis of our depreciable property. We are confident that our original tax filing positions were appropriate. Accordingly, as of the date of this Quarterly Report on Form 10-Q, we have not recorded any accruals in respect of these reassessments or proposed reassessment in our Condensed Consolidated Financial Statements. Audits by the CRA of our tax returns for fiscal years prior to Fiscal 2012 have been completed with no reassessment of our income tax liability in respect of our international transactions, including the transfer pricing methodology applied to them. The CRA is currently auditing Fiscal 2016 and Fiscal 2017. We are engaged in ongoing discussions with the CRA and continue to vigorously contest the CRA's audit positions.
Carbonite Class Action Complaint
On August 1, 2019, prior to our acquisition of Carbonite, a purported stockholder of Carbonite filed a putative class action complaint against Carbonite, its former Chief Executive Officer, Mohamad S. Ali, and its former Chief Financial Officer, Anthony Folger, in the United States District Court for the District of Massachusetts captioned Ruben A. Luna, Individually and on Behalf of All Others Similarly Situated v. Carbonite, Inc., Mohamad S. Ali, and Anthony Folger (No. 1:19-cv-11662-LTS). The complaint alleges violations of the federal securities laws under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, as amended, and Rule 10b-5 promulgated thereunder. The complaint generally alleges that the defendants made materially false and misleading statements in connection with Carbonite’s Server Backup VM Edition, and seeks, among other things, the designation of the action as a class action, an award of unspecified compensatory damages, costs and expenses, including counsel fees and expert fees, and other relief as the court deems appropriate. On August 23, 2019, a nearly identical complaint was filed in the same court captioned William Feng, Individually and on Behalf of All Others Similarly Situated v. Carbonite, Inc., Mohamad S. Ali, and Anthony Folger (No. 1:19- cv-11808-LTS) (together with the Luna Complaint, the “Securities Actions”). On November 21, 2019, the court consolidated the Securities Actions, appointed a lead plaintiff, and designated a lead counsel. On January 15, 2020, the lead plaintiff filed a consolidated amended complaint generally making the same allegations and seeking the same relief as the complaint filed on August 1, 2019. The defendants moved to dismiss the Securities Actions on March 10, 2020. The motion was fully briefed in June 2020 and a hearing on the motion to dismiss the Securities Actions was held on October 15, 2020. Following the hearing, on October 22, 2020, the court granted with prejudice
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the defendants’ motion to dismiss the Securities Actions. Accordingly,On November 20, 2020, the lead plaintiff filed a notice of appeal to pursue the Securities Actions furtherCourt of Appeals for the plaintiff must now either timely move the court to alter or amend the judgment or furtherFirst Circuit. The lead plaintiff's brief in support of its appeal the dismissal.was filed on March 2, 2021. The defendants' opposition brief was filed on March 31, 2021. The lead plaintiff's reply brief will be due on May 7, 2021.
Carbonite vs Realtime Data
On February 27, 2017, prior to our acquisition of Carbonite, a non-practicing entity named Realtime Data LLC (“Realtime Data”)(Realtime Data) filed a lawsuit against Carbonite in the U.S. District Court for the Eastern District of Texas "Realtime Data LLC v. Carbonite, Inc. et al (No 6:17-cv-00121-RWS-JDL)", alleging that certain of Carbonite’s cloud storage services infringe upon certain patents held by Realtime Data. Realtime Data’s complaint against Carbonite sought damages in an unspecified amount and injunctive relief. On December 19, 2017, the U.S. District Court for the Eastern District of Texas transferred the case to the U.S District Court for the District of Massachusetts (No. 1:17-cv-12499). Realtime Data has also filed numerous other patent suits on the asserted patents against other companies around the country. In one of those suits, filed in the U.S. District Court for the District of Delaware, the Delaware Court on July 29, 2019 dismissed the lawsuit after declaring invalid three of the four patents asserted by Realtime Data against Carbonite; that decision was appealed to the U.S. Court of Appeals for the Federal Circuit. By way of Order dated August 19, 2019, the U.S. District Court for the District of Massachusetts stayed the action against Carbonite pending the aforementioned appeal of the dismissal in the Delaware lawsuit. On October 23, 2020, the Appeals Court vacated and remanded the Delaware Court’s decision. The parties andFollowing the trial court inAppeals Court's decision, the Carbonite case have yetMassachusetts District Court lifted the stay on the action against Carbonite. On January 21, 2021, the Court held a hearing to addressconstrue the impactclaims of the Appeals Court’s decision.asserted patents. As to the fourth patent asserted against Carbonite, the U.S. Patent & Trademark Office Patent Trial and Appeal Board on September 24, 2019 invalidated certain claims of that patent.patent, including certain claims that had been asserted against Carbonite, and the parties jointly stipulated to dismiss the patent from the action. No trial date has been set in the action against Carbonite. The Company isWe are vigorously defending Carbonite vigorously.the matter. We have not accrued a loss contingency related to this matter because litigation related to a non-practicing entity is inherently unpredictable. Although a loss is
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reasonably possible, an unfavorable outcome is not considered by management to be probable at this time and we remain unable to reasonably estimate a possible loss or range of loss associated with this litigation.
Please also see Part I, Item 1A "Risk Factors" in our Annual Report on Form 10-K for Fiscal 2020.
Off-Balance Sheet Arrangements
We do not enter into off-balance sheet financing as a matter of practice, except for guarantees relating to taxes and letters of credit on behalf of parties with whom we conduct business.

Item 3.    Quantitative and Qualitative Disclosures About Market Risk
We are primarily exposed to market risks associated with fluctuations in interest rates on our term loans, revolving loans and foreign currency exchange rates.
Interest rate risk
Our exposure to interest rate fluctuations relate primarily to our Term Loan B and the Revolver.
As of September 30, 2020,March 31, 2021, we had an outstanding balance of $975.0$970.0 million on Term Loan B. Term Loan B bears a floating interest rate of 1.75% plus LIBOR. As of September 30, 2020,March 31, 2021, an adverse change of one percent on the interest rate would have the effect of increasing our annual interest payment on Term Loan B by approximately $9.8$9.7 million, assuming that the loan balance as of September 30, 2020March 31, 2021 is outstanding for the entire period (June 30, 2020—$9.8 million).
As of September 30, 2020,March 31, 2021, we had anno outstanding balance of $600 million onunder the Revolver. Borrowings under the Revolver bear interest per annum at a floating rate of LIBOR plus a fixed rate that is dependent on our consolidated net leverage ratio ranging from 1.25% to 1.75%. As of September 30, 2020,March 31, 2021, with no outstanding balance on the Revolver, an adverse change of one percent on the interest rate would have theno effect of increasingon our annual interest payment on the Revolver by approximately $6.0 million, assuming that the full balance as of September 30, 2020 is outstanding for the entire period (June 30, 2020—$6.0 million). Following the end of the quarter, in October 2020 we repaid the $600 million drawn under the Revolver using cash on hand.
For more information regarding the impact of LIBOR, see "Stress in the global financial system may adversely affect our finances and operations in ways that may be hard to predict or to defend against" included within Part I, Item 1A of our Annual Report on Form 10-K for Fiscal 2020.
Foreign currency risk
Foreign currency transaction risk
We transact business in various foreign currencies. Our foreign currency exposures typically arise from intercompany fees, intercompany loans and other intercompany transactions that are expected to be cash settled in the near term and are transacted in non-functional currency. We expect that we will continue to realize gains or losses with respect to our foreign currency exposures. Our ultimate realized gain or loss with respect to foreign currency exposures will generally depend on the
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size and type of cross-currency transactions that we enter into, the currency exchange rates associated with these exposures and changes in those rates. Additionally, we have hedged certain of our Canadian dollar foreign currency exposures relating to our payroll expenses in Canada.
Based on the foreign exchange forward contracts outstanding as of September 30, 2020,March 31, 2021, a one cent change in the Canadian dollar to U.S. dollar exchange rate would have caused a change of $0.6$0.7 million in the mark to market on our existing foreign exchange forward contracts (June 30, 2020—$0.6 million).
Foreign currency translation risk
Our reporting currency is the U.S. dollar. Fluctuations in foreign currencies impact the amount of total assets and liabilities that we report for our foreign subsidiaries upon the translation of these amounts into U.S. dollars. In particular, the amount of cash and cash equivalents that we report in U.S. dollars for a significant portion of the cash held by these subsidiaries is subject to translation variance caused by changes in foreign currency exchange rates as of the end of each respective reporting period (the offset to which is recorded to accumulated other comprehensive income on our Condensed Consolidated Balance Sheets).
The following table shows our cash and cash equivalents denominated in certain major foreign currencies as of September 30, 2020March 31, 2021 (equivalent in U.S. dollar):
(In thousands)U.S. Dollar
Equivalent at
September 30, 2020
U.S. Dollar
Equivalent at
June 30, 2020
Euro$236,505 $229,579 
British Pound95,724 64,865 
Canadian Dollar6,417 20,311 
Swiss Franc35,387 43,365 
Other foreign currencies107,487 93,292 
Total cash and cash equivalents denominated in foreign currencies481,520 451,412 
U.S. dollar1,364,062 1,241,438 
Total cash and cash equivalents$1,845,582 $1,692,850 
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(In thousands)U.S. Dollar
 Equivalent at
March 31, 2021
U.S. Dollar
 Equivalent at
June 30, 2020
Euro$323,746 $229,579 
British Pound83,926 64,865 
Canadian Dollar22,769 20,311 
Swiss Franc39,162 43,365 
Other foreign currencies120,579 93,292 
Total cash and cash equivalents denominated in foreign currencies590,182 451,412 
U.S. Dollar885,444 1,241,438 
Total cash and cash equivalents$1,475,626 $1,692,850 
If overall foreign currency exchange rates in comparison to the U.S. dollar uniformly weakened by 10%, the amount of cash and cash equivalents we would report in equivalent U.S. dollars would decrease by $48.2$59.0 million (June 30, 2020—$45.1 million), assuming we have not entered into any derivatives discussed above under "Foreign Currency Transaction Risk".

Item 4.    Controls and Procedures
(A) Evaluation of Disclosure Controls and Procedures
As of the end of the period covered by this Quarterly Report on Form 10-Q, our management, with the participation of the Chief Executive Officer and Chief Financial Officer, performed an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures as defined in Rule 13a-15(e) promulgated under the Securities Exchange Act of 1934, as amended (the Exchange Act). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that as of September 30, 2020,March 31, 2021, our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed in our reports filed or submitted under the Exchange Act were recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, and that information required to be disclosed by us in the reports we file under the Exchange Act (according to Rule 13(a)-15(e)) is accumulated and communicated to our management, including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
(B) Changes in Internal Control over Financial Reporting (ICFR)
Based on the evaluation completed by our management, in which our Chief Executive Officer and Chief Financial Officer participated, our management has concluded that there were no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) during the fiscal quarter ended September 30, 2020March 31, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
As a result of COVID-19, we continue to operate under a work from home model. Although our pre-existing controls were not specifically designed to operate in this current environment, we continue to believe that our established internal
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control over financial reporting addresses all identified risk areas. We continue to monitor for any effects that the COVID-19 pandemic may have on the design or operating effectiveness of our internal control over financial reporting.




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Part II - Other Information
Item 1A. Risk Factors

You should carefully consider the risk factors discussed in Part I, Item 1A, "Risk Factors" in our Annual Report on Form 10-K for our fiscal year ended June 30, 2020. These are not the only risks and uncertainties facing us. Additional risks not currently known to us or that we currently believe are immaterial may also impair our operating results, financial condition and liquidity. Our business is also subject to general risks and uncertainties that affect many other companies.


Item 2. Unregistered Sales of Equity Securities and Use of Proceeds


PURCHASE OF EQUITY SECURITIES OF THE COMPANY

FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2020MARCH 31, 2021

Period(a) Total Number of Shares (or Units) Purchased(b) Average Price Paid per Share (or Unit)(c) Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs(d) Maximum Number of Shares (or Units) that May Yet Be Purchased Under the Plans or Programs
07/01/20 to 07/31/20— $— — — 
08/01/20 to 08/31/20(1)965,154 $43.38 — — 
09/01/20 to 09/30/20— $— — — 
Total965,154 $43.38 — — 
Period(a) Total Number of Shares (or Units) Purchased(b) Average Price Paid per Share (or Unit)(c) Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs(d) Maximum Number of Shares (or Units) that May Yet Be Purchased Under the Plans or Programs
01/01/21 to 01/31/21— $— — — 
02/01/21 to 02/28/21— $— — — 
03/01/21 to 03/31/21(1)489,934 $46.90 — — 
Total489,934 $46.90 — — 


(1) Represents Common Shares repurchased in the open marketmarket. 23,640 Common Shares were subsequently reissued as settlement of DSU awards and the remainder are held in trust for the purpose of potential reissuance under our LTIP or other plans. For more details, please see "Treasury Stock" under note 13 "Share Capital, Option Plans and Share-based Payments" to our Condensed Consolidated Financial Statements.



























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Item 6.    Exhibits

The following documents are filed as a part of this report:
Exhibit
Number
Description of Exhibit
4.1
4.2
10.1*
31.1
31.2
32.1
32.2
101.INSXBRL instance document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHInline XBRL taxonomy extension schema.
101.CALInline XBRL taxonomy extension calculation linkbase.
101.DEFInline XBRL taxonomy extension definition linkbase.
101.LABInline XBRL taxonomy extension label linkbase.
101.PREInline XBRL taxonomy extension presentation.
*    Indicates management contract relating to compensatory plans or arrangements

(1) Filed as an Exhibit to the Company's Registration Statement on Form S-8, as filed with the SEC on September 30, 2020 and incorporated herein by reference.
(2) Filed as an Exhibit to the Company's Current Report on Form 8-K, as filed with the SEC on August 14, 2020 and incorporated herein by reference.



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SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
OPEN TEXT CORPORATION
Date: November 5, 2020May 6, 2021
By:/s/ MARK J. BARRENECHEA
Mark J. Barrenechea
Vice Chair, Chief Executive Officer and Chief Technology Officer
(Principal Executive Officer)
/s/ MADHU RANGANATHAN
Madhu Ranganathan
Executive Vice President and Chief Financial Officer
(Principal Financial Officer)
/s/ HOWARD ROSEN
Howard Rosen
Senior Vice President and Chief Accounting Officer
(Principal Accounting Officer)

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