UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended February 29,November 30, 2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ______to ______

Commission File Number: 1-11869

FACTSET RESEARCH SYSTEMS INC.
(Exact name of registrant as specified in its charter)
fds-20201130_g1.jpg

Delaware13-3362547
(State or other jurisdiction of
incorporation)
(I.R.S. Employer
Identification No.)

45 Glover Avenue, Norwalk, Connecticut
06850
(Address of principal executive office)(Zip Code)
Registrant’s telephone number, including area code: (203) 810-1000

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbols(s)Name of each exchange on which registered
Common Stock, $0.01 Par ValueFDSNew York Stock Exchange LLC
The Nasdaq Stock Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer x   Accelerated filer ☐   Non-accelerated filer ☐   Smaller reporting company ☐   Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes No x
The number of shares outstanding of the registrant’s common stock, $.01 par value, as of MarchDecember 31, 2020 was 37,871,737.37,978,624.
Title of each classTrading Symbols(s)Name of each exchange on which registered
Common Stock, $0.01 Par ValueFDSNew York Stock Exchange LLC
The Nasdaq Stock Market



Table of Contents
FactSet Research Systems Inc.
Form 10-Q
For the Quarter Ended February 29,November 30, 2020
Index
Page
Consolidated Statements of Income for the three and sixmonths ended February 29,November 30, 2020 and February 28, 2019
Consolidated Statements of Comprehensive Income for the three and sixmonths ended February 29,November 30, 2020 and February 28, 2019
Consolidated Balance Sheets at February 29, 2020 and August 31, 2019
Consolidated Statements of Cash FlowsBalance Sheets at sixmonths ended February 29,November 30, 2020 and February 28, 2019August 31, 2020
Consolidated Statements of Changes in Stockholders’ EquityCash Flows for the three and six months ended February 29,November 30, 2020and February 28, 2019
For additional information about FactSet Research Systems Inc. and access to its Annual Reports to Stockholders and Securities and Exchange Commission filings, free of charge, please visit FactSet’s website (https://investor.factset.com). Any information on or linked from the website is not incorporated by reference into this Quarterly Report on Form 10-Q.









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Special Note Regarding Forward-Looking Statements
FactSet Research Systems Inc. has made statements under the captions Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations, Part II, Item 1A. Risk Factors, and in other sections of this Quarterly Report on Form 10-Q for the quarter ended November 30, 2020, that are forward-looking statements. In some cases, you can identify these statements by words such as "may," "might," "will," "should," "expects," "plans," "anticipates," "believes," "estimates," "intends," "projects," "indicates," "predicts," "potential," or "continue," and similar expressions.
These forward-looking statements, which are subject to risks, uncertainties and assumptions about us, may include projections of our future financial performance and anticipated trends in our business. These statements are only predictions based on our current expectations, estimates, forecasts and projections about future events. These statements are not guarantees of future performance and involve a number of risks, uncertainties and assumptions. There are many important factors that could cause our actual results, level of activity, performance or achievements to differ materially from the results, level of activity, performance or achievements expressed or implied by the forward-looking statements, including the numerous factors discussed under Item 1A. Risk Factors in our Annual Report on Form 10-K for the fiscal year ended August 31, 2020, that should be specifically considered.
Although we believe the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, level of activity, performance or achievements. Moreover, neither we nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. Forward-looking statements speak only as of the date they are made, and actual results could differ materially from those anticipated in forward-looking statements. We have no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, revised expectations, future events or risks, except to the extent required by applicable securities laws.
We intend that all forward-looking statements we make will be subject to safe harbor protection of the federal securities laws as found in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.

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PART I – FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF INCOME – Unaudited
Three Months EndedSix Months Ended
February 29,February 28,February 29,February 28,Three Months Ended
November 30,
(In thousands, except per share data)(In thousands, except per share data)2020201920202019(In thousands, except per share data)20202019
RevenueRevenue$369,780  $354,895  $736,438  $706,535  Revenue$388,206 $366,658 
Operating expensesOperating expensesOperating expenses
Cost of servicesCost of services176,218  165,108  341,175  331,884  Cost of services188,088 164,957 
Selling, general and administrativeSelling, general and administrative87,305  81,099  175,820  165,424  Selling, general and administrative79,087 88,515 
Total operating expensesTotal operating expenses263,523  246,207  516,995  497,308  Total operating expenses267,175 253,472 
Operating incomeOperating income106,257  108,688  219,443  209,227  Operating income121,031 113,186 
Other expensesOther expensesOther expenses
Interest expense, netInterest expense, net(2,661) (4,211) (5,792) (8,670) Interest expense, net(1,029)(3,131)
Other expense, net(487) (128) (1,801) (265) 
Other income (expense), netOther income (expense), net230 (1,314)
Income before income taxesIncome before income taxes103,109  104,349  211,850  200,292  Income before income taxes120,232 108,741 
Provision for income taxesProvision for income taxes14,423  19,647  29,207  31,294  Provision for income taxes19,026 14,784 
Net incomeNet income$88,686  $84,702  $182,643  $168,998  Net income$101,206 $93,957 
Basic earnings per common shareBasic earnings per common share$2.34  $2.23  $4.82  $4.44  Basic earnings per common share$2.66 $2.47 
Diluted earnings per common shareDiluted earnings per common share$2.30  $2.19  $4.73  $4.37  Diluted earnings per common share$2.62 $2.43 
Basic weighted average common sharesBasic weighted average common shares37,875  38,055  37,927  38,081  Basic weighted average common shares38,007 37,978 
Diluted weighted average common sharesDiluted weighted average common shares38,576  38,619  38,582  38,714  Diluted weighted average common shares38,697 38,587 
The accompanying notes are an integral part of these consolidated financial statements.

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FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME – Unaudited
Three Months EndedSix Months Ended
February 29,February 28,February 29,February 28,
(In thousands)2020201920202019
Net income$88,686  $84,702  $182,643  $168,998  
Other comprehensive (loss) income, net of tax
Net unrealized (loss) gain on cash flow hedges*(208) 527  1,843  1,565  
Foreign currency translation adjustments(1,565) 5,026  6,222  (4,478) 
Other comprehensive (loss) income(1,773) 5,553  8,065  (2,913) 
Comprehensive income$86,913  $90,255  $190,708  $166,085  
* For the three and six months ended February 29, 2020, the unrealized (loss) gain on cash flow hedges were net of a tax benefit of $73 thousand and a tax expense of $641 thousand, respectively. For the three and six months ended February 28, 2019, the unrealized gain on cash flow hedges was net of a tax expense of $179 thousand and $767 thousand, respectively.
The accompanying notes are an integral part of theseconsolidated financial statements.

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FactSet Research Systems Inc.
CONSOLIDATEDBALANCE SHEETS– Unaudited
(In thousands, except share data)February 29,
2020
August 31,
2019
ASSETS
Cash and cash equivalents$343,488  $359,799  
Investments23,885  25,813  
Accounts receivable, net of reserves of $7,939 at February 29, 2020 and $10,511 at August 31, 2019168,139  146,309  
Prepaid taxes25,917  15,033  
Prepaid expenses and other current assets39,676  36,858  
Total current assets601,105  583,812  
Property, equipment and leasehold improvements, net135,016  119,384  
Goodwill690,637  685,729  
Intangible assets, net128,243  133,691  
Deferred taxes7,172  7,571  
Lease right-of-use assets, net235,930  —  
Other assets30,469  29,943  
TOTAL ASSETS$1,828,572  $1,560,130  
LIABILITIES
Accounts payable and accrued expenses$73,454  $79,620  
Current lease liabilities27,830  —  
Accrued compensation40,810  64,202  
Deferred fees59,184  47,656  
Dividends payable27,251  27,445  
Total current liabilities228,529  218,923  
Long-term debt574,264  574,174  
Deferred taxes13,562  16,391  
Deferred fees9,344  10,088  
Taxes payable25,958  26,292  
Lease liabilities257,235  —  
Other non-current liabilities2,920  42,006  
TOTAL LIABILITIES$1,111,812  $887,874  
Commitments and contingencies (see Note 16)


STOCKHOLDERS’ EQUITY
Preferred stock, $0.01 par value, 10,000,000 shares authorized, NaN issued$—  $—  
Common stock, $0.01 par value, 150,000,000 shares authorized, 40,452,351 and 40,104,192 shares issued, 37,849,247 and 38,117,840 shares outstanding at February 29, 2020 and August 31, 2019, respectively405  401  
Additional paid-in capital875,488  806,973  
Treasury stock, at cost: 2,603,104 and 1,986,352 shares at February 29, 2020 and August 31, 2019, respectively(593,980) (433,799) 
Retained earnings501,326  373,225  
Accumulated other comprehensive loss(66,479) (74,544) 
TOTAL STOCKHOLDERS’ EQUITY$716,760  $672,256  
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$1,828,572  $1,560,130  
The accompanying notes are an integral part of these consolidated financial statements.
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FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF CASH FLOWSUnaudited
Six Months Ended
February 29,February 28,
(in thousands)20202019
CASH FLOWS FROM OPERATING ACTIVITIES
Net income$182,643  $168,998  
Adjustments to reconcile net income to net cash provided by operating activities
Depreciation and amortization28,296  29,052  
Stock-based compensation expense18,028  16,140  
Deferred income taxes(3,091) 1,088  
Loss on sale of assets145  196  
Changes in assets and liabilities, net of effects of acquisitions
Accounts receivable, net of reserves(21,835) (19,676) 
Accounts payable and accrued expenses10,356  (5,423) 
Accrued compensation(23,518) (26,266) 
Deferred fees10,775  9,729  
Taxes payable, net of prepaid taxes(12,182) (17,385) 
Other, net5,843  (10,899) 
     Net cash provided by operating activities195,460  145,554  
CASH FLOWS FROM INVESTING ACTIVITIES
Purchases of property, equipment and leasehold improvements, net of proceeds from dispositions(51,899) (21,482) 
Purchases of investments(2,236) (7,927) 
Proceeds from maturity or sale of investments4,199  10,041  
     Net cash used in investing activities(49,936) (19,368) 
CASH FLOWS FROM FINANCING ACTIVITIES
Repurchases of common stock(158,595) (110,739) 
Dividend payments(54,363) (48,442) 
Proceeds from employee stock plans50,487  43,362  
Other financing, net(1,586) —  
     Net cash used by financing activities(164,057) (115,819) 
Effect of exchange rate changes on cash and cash equivalents2,222  (655) 
Net (decrease) increase in cash and cash equivalents(16,311) 9,712  
Cash and cash equivalents at beginning of period359,799  208,623  
Cash and cash equivalents at end of period$343,488  $218,335  
The accompanying notes are an integral part of these consolidated financial statements.

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FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY- Unaudited
For the three months ended February 29, 2020
(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury StockRetained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
SharesPar ValueSharesAmount
Balance as of November 30, 201940,239,308  $402  $835,968  2,335,130  $(519,678) $439,891  $(64,706) $691,877  
Net income88,686  88,686  
Other comprehensive loss(1,773) (1,773) 
Common stock issued for employee stock plans211,943   31,306  43  (11) 31,298  
Vesting of restricted stock1,100  431  (119) (119) 
Repurchases of common stock267,500  (74,172) (74,172) 
Stock-based compensation expense8,214  8,214  
Dividends declared(27,251) (27,251) 
Balance as of February 29, 202040,452,351  $405  $875,488  2,603,104  $(593,980) $501,326  $(66,479) $716,760  
For the six months ended February 29, 2020
(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury StockRetained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
SharesPar ValueSharesAmount
Balance as of August 31, 201940,104,192  $401  $806,973  1,986,352  $(433,799) $373,225  $(74,544) $672,256  
Net income182,643  182,643  
Other comprehensive income8,065  8,065  
Common stock issued for employee stock plans331,683   50,487  43  (11) 50,480  
Vesting of restricted stock16,476    6,209  (1,575) (1,575) 
Repurchases of common stock610,500  (158,595) (158,595) 
Stock-based compensation expense18,028  18,028  
Dividends declared(54,542) (54,542) 
Balance as of February 29, 202040,452,351  $405  $875,488  2,603,104  $(593,980) $501,326  $(66,479) $716,760  

Consolidated Financial Statements.












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FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME – Unaudited
Three Months Ended
November 30,
(In thousands)20202019
Net income$101,206 $93,957 
Other comprehensive income, net of tax:
Net unrealized (loss) gain on cash flow hedges*(116)2,051 
Foreign currency translation adjustments333 7,787 
Other comprehensive gain217 9,838 
Comprehensive income$101,423 $103,795 
*For the three months ended February 28,November 30, 2020, the net unrealized loss on cash flow hedges were net of a tax benefit of $39 thousand. For the three months ended November 30, 2019,
(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury Stock
Shares Amount
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
SharesPar ValueSharesAmount
Balance as of November 30, 201839,447,491  $394  $694,078  1,366,613  $(278,146) $184,071  $(59,188) $541,209  
Net income84,702  84,702  
Other comprehensive income5,553  5,553  
Common stock issued for employee stock plans219,815   30,755  30,758  
Vesting of restricted stock22,919  8,502  (1,878) (1,878) 
Repurchases of common stock214,945  (44,143) (44,143) 
Stock-based compensation expense7,705  7,705  
Dividends declared(24,385) (24,385) 
Balance as of February 28, 201939,690,225  $397  $732,538  1,590,060  $(324,167) $244,388  $(53,635) $599,521  
For the six months ended February 28, 2019
(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury Stock
Shares Amount
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
SharesPar ValueSharesAmount
Balance as of August 31, 201839,264,849  $393  $667,531  1,072,263  $(213,428) $122,843  $(51,439) $525,900  
Net income168,998  168,998  
Other comprehensive loss(2,913) (2,913) 
Common stock issued for employee stock plans349,846   48,867  48,871  
Vesting of restricted stock75,530  27,852  (6,155) (6,155) 
Repurchases of common stock489,945  (104,584) (104,584) 
Stock-based compensation expense16,140  16,140  
Dividends declared(48,756) (48,756) 
Cumulative effect of adoption of accounting standards*1,303  717  2,020  
Balance as of February 28, 201939,690,225  $397  $732,538  1,590,060  $(324,167) $244,388  $(53,635) $599,521  
the net unrealized gain on cash flow hedges were net of a tax expense of $714 thousand.
*The accompanying notes are an integral part of these IncludesConsolidated Financial Statements.

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FactSet Research Systems Inc.
CONSOLIDATEDBALANCE SHEETS– Unaudited
(In thousands, except share data)November 30, 2020August 31, 2020
ASSETS
Cash and cash equivalents$560,137 $585,605 
Investments18,166 19,572 
Accounts receivable, net of reserves of $7,252 at November 30, 2020 and $7,987 at August 31, 2020156,218 155,011 
Prepaid taxes25,908 38,067 
Prepaid expenses and other current assets43,660 43,675 
Total current assets804,089 841,930 
Property, equipment and leasehold improvements, net135,121 133,102 
Goodwill738,575 709,703 
Intangible assets, net134,896 121,095 
Lease right-of-use assets, net257,591 248,929 
Other assets29,154 28,629 
TOTAL ASSETS$2,099,426 $2,083,388 
LIABILITIES
Accounts payable and accrued expenses$84,738 $82,094 
Current lease liabilities30,954 29,056 
Accrued compensation36,486 81,873 
Deferred fees46,439 53,987 
Dividends payable29,266 29,283 
Total current liabilities227,883 276,293 
Long-term debt575,511 574,354 
Deferred taxes18,444 19,713 
Deferred fees9,147 9,319 
Taxes payable28,795 27,739 
Long-term lease liabilities279,723 272,269 
Other non-current liabilities7,350 7,326 
TOTAL LIABILITIES$1,146,853 $1,187,013 
Commitments and Contingencies


0
0STOCKHOLDERS’ EQUITY
Preferred stock, $0.01 par value, 10,000,000 shares authorized, NaN issued$$
Common stock, $0.01 par value, 150,000,000 shares authorized, 40,884,113 and 40,767,708 shares issued, 38,008,129 and 38,030,252 shares outstanding at November 30, 2020 and August 31, 2020, respectively409 408 
Additional paid-in capital968,375 939,067 
Treasury stock, at cost: 2,875,984 and 2,737,456 shares at November 30, 2020 and August 31, 2020, respectively(682,224)(636,956)
Retained earnings705,089 633,149 
Accumulated other comprehensive loss(39,076)(39,293)
TOTAL STOCKHOLDERS’ EQUITY$952,573 $896,375 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$2,099,426 $2,083,388 
The accompanying notes are an integral part of these Consolidated Financial Statements.
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FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF CASH FLOWSUnaudited
Three Months Ended
November 30,
(in thousands)20202019
CASH FLOWS FROM OPERATING ACTIVITIES
Net income$101,206 $93,957 
Adjustments to reconcile net income to net cash provided by operating activities
Depreciation and amortization15,290 14,390 
Amortization of lease right-of-use assets10,697 10,700 
Stock-based compensation expense11,317 9,814 
Deferred income taxes437 (6,624)
Changes in assets and liabilities, net of effects of acquisitions
Accounts receivable, net of reserves(342)875 
Accounts payable and accrued expenses2,240 13,165 
Accrued compensation(45,858)(45,780)
Deferred fees(9,724)(6,483)
Taxes payable, net of prepaid taxes13,302 16,616 
Lease liabilities, net(10,007)(3,761)
Other, net718 (1,078)
Net cash provided by operating activities89,276 95,791 
CASH FLOWS FROM INVESTING ACTIVITIES
Acquisition of business, net of cash and cash equivalents acquired(41,916)
Purchases of property, equipment, leasehold improvements and internal-use software(18,333)(26,780)
Purchases of investments(250)(2,620)
Proceeds from maturity or sale of investments2,177 2,257 
     Net cash used in investing activities(58,322)(27,143)
CASH FLOWS FROM FINANCING ACTIVITIES
Repurchases of common stock(43,144)(84,423)
Dividend payments(29,103)(27,259)
Proceeds from employee stock plans17,993 16,727 
Other financing activities(2,123)
     Net cash used by financing activities(56,377)(94,955)
Effect of exchange rate changes on cash and cash equivalents(45)2,725 
Net decrease in cash and cash equivalents(25,468)(23,582)
Cash and cash equivalents at beginning of period585,605 359,799 
Cash and cash equivalents at end of period$560,137 $336,217 
The accompanying notes are an integral part of these Consolidated Financial Statements.

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FactSet Research Systems Inc.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY- Unaudited
For the cumulative effect of adoption of accounting standards primarily due to bothThree Months Ended November 30, 2020
(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury StockRetained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
SharesPar ValueSharesAmount
Balance as of August 31, 202040,767,708 $408 $939,067 2,737,456 $(636,956)$633,149 $(39,293)$896,375 
Net income101,206 101,206 
Other comprehensive loss217 217 
Common stock issued for employee stock plans98,459 17,991 17,992 
Vesting of restricted stock17,946 — 6,728 (2,124)(2,124)
Repurchases of common stock131,800 (43,144)(43,144)
Stock-based compensation expense11,317 11,317 
Dividends declared(29,266)(29,266)
Balance as of November 30, 202040,884,113 $409 $968,375 2,875,984 $(682,224)$705,089 $(39,076)$952,573 

For the adoption of the new revenue recognition standard (ASC 606) resulting in a cumulative increase to retained earnings related to certain fulfillment costs and the accounting standard update related to the U.S. Tax Cuts and Jobs Act ("TCJA") providing for the reclassification from accumulated other comprehensive loss to retained earnings for stranded tax effects. See Note 4 for additional revenue recognition information.Three Months Ended November 30, 2019
(in thousands, except share data)Common StockAdditional
Paid-in
Capital
Treasury Stock
Shares Amount
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Stockholders’
Equity
SharesPar ValueSharesAmount
Balance as of August 31, 201940,104,192 $401 $806,973 1,986,352 $(433,799)$373,225 $(74,544)$672,256 
Net income93,957 93,957 
Other comprehensive income9,838 9,838 
Common stock issued for employee stock plans119,740 19,181 19,182 
Vesting of restricted stock15,376 — 5,778 (1,456)(1,456)
Repurchases of common stock343,000 (84,423)(84,423)
Stock-based compensation expense9,814 9,814 
Dividends declared(27,290)(27,290)
Balance as of November 30, 201940,239,308 $402 $835,968 2,335,130 $(519,678)$439,892 $(64,706)$691,878 


The accompanying notes are an integral part of these consolidated financial statements.Consolidated Financial Statements.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FactSet Research Systems Inc.
February 29,November 30, 2020
(Unaudited)

Page
Note 1Description of Business
Note 2Basis of Presentation
Note 3Recent Accounting Pronouncements
Note 4Revenue Recognition
Note 5Fair Value Measures
Note 6Derivative Instruments
Note 7Acquisition
Note 8Goodwill
Note 9Income Taxes
Note 10Leases
Note 11Debt
Note 12Commitments and Contingencies
Note 13Stockholders' Equity
Note 14Earnings Per Share
Note 15Stock-Based Compensation
Note 16Segment Information

1. ORGANIZATION AND NATUREDESCRIPTION OF BUSINESS
FactSet Research Systems Inc. (theand its wholly-owned subsidiaries (collectively, the "Company" or "FactSet") is a global provider of integrated financial information, analytical applications and industry-leading services for the investment and corporate communities. For over 40 years, global financial professionals have utilized the Company's content and multi-asset class solutions across each stage of the investment process. FactSet's goal is to provide a seamless user experience spanning idea generation, research, portfolio construction and analysis, trade execution, performance measurement, risk management reporting, and portfolio analysis,reporting, in which the Company serves the front, middle, and back offices to drive productivity and improved performance. FactSet's flexible, open data and technology solutions can be implemented both across the investment portfolio lifecycle or as standalone components serving different workflows in thean organization. FactSet is focused on growing the business throughout each of its three segments,through 3 segments: the Americas, EMEA (formerly known as Europe)(Europe and Africa), and Asia Pacific. TheWithin each of the segments, the Company primarily delivers insight and information through the four workflow solutions of Research, Analytics and Trading, Content and Technology Solutions ("CTS") and Wealth.
FactSet currently serves a wide range of financial professionals, which includeincluding but not limited to portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients. FactSet provides both insights on global market trends and intelligence on companies and industries, as well as capabilities to monitor portfolio risk and performance and to execute trades. The Company combines dedicated client service with open and flexible technology offerings, such as a configurable desktop and mobile platform, comprehensive data feeds, an open marketplace and digital portals and application programming interfacesinterface ("APIs"). The Company’s revenue is primarily derived from subscriptions to products and services such as workstations, portfolio analytics, enterprise data, and research management.
2. BASIS OF PRESENTATION
FactSet conducts business globally and is managed on a geographic basis. The accompanyingaccompanying unaudited consolidated financial statementsConsolidated Financial Statements and notes of FactSet and its wholly-owned subsidiariesNotes to the Company's Consolidated Financial Statements included in this Quarterly Report on Form 10-Q are prepared in accordance with generally accepted accounting principles in the United States ("GAAP") for interim financial information and the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all
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information and footnotes required by GAAP for annual financial statements. The accompanying consolidated financial statementsConsolidated Financial Statements include the accounts of the Company and ourits wholly-owned subsidiaries. All intercompany activity and balances have been eliminated.
In the opinion of management, the accompanying unaudited consolidated financial statementsConsolidated Financial Statements include all normal recurring adjustments, transactions or events discretely impacting the interim periods considered necessary to present fairly the Company’s results of operations, financial position, cash flows and equity. Certain notes and other information have been condensed or omitted in this Quarterly Report on Form 10-Q, therefore the information in this Quarterly Report on Form 10-Q should be read in conjunction with the audited consolidated financial statementsConsolidated Financial Statements and notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended August 31, 2019, filed with the Securities and Exchange Commission ("SEC") on October 30, 2019.2020.
The Company has evaluated subsequent events through the date that the financial statements were issued.
Reclassification
The Company reclassified in the Consolidated Statement of Cash Flows certain prior year comparative figures from Interest expenseOther, net to Other expense,Amortization of lease right-of-use assets and Lease liabilities, net including non-operational foreign exchange gains and losses in the Consolidated Statement of Incomewithin Net cash provided by operating activities to conform to the current year's presentation.

COVID-19
A novel strain of coronavirus, now known as COVID-19 ("COVID-19"), was first reported in December 2019, and it has since extensively impacted the global health and economic environment, with the World Health Organization characterizing COVID-19 as a pandemic on March 11, 2020. FactSet is closely monitoring pandemic-related developments and has taken, and continues to take, numerous steps to address them. FactSet has required nearly all its employees to work remotely on a temporary basis and has implemented global travel restrictions for employees. The Company reclassified certain capitalized software from Property, equipmenttransition to remote working has not significantly affected financial results for the three months ended November 30, 2020. Since the situation surrounding the COVID-19 pandemic remains fluid, FactSet is actively managing its response and leasehold improvements, nethas assessed potential impacts to Intangible assets, net inits financial position and operating results for the prior year comparative figures inthree months ended November 30, 2020. The extent of the Consolidated Balance Sheetseffect on the Company’s operational and financial performance will depend on future developments, including the duration, spread and intensity of the pandemic, and governmental, regulatory and private sector responses, all of which are uncertain and difficult to conform to the current year's presentation.predict.


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3. RECENT ACCOUNTING PRONOUNCEMENTS
As of February 29,November 30, 2020, the Company implemented all applicable new accounting standards and updates issued by the Financial Accounting Standards Board ("FASB") that were in effect. There were no new standards or updates adopted during the first sixthree months of fiscalended November 30, 2020 that had a material impact on the consolidated financial statements other than the new lease accounting standard discussed below. Refer to Note 15 Leases for additional information.Consolidated Financial Statements.
New Accounting Standards or Updates Recently Adopted
Leases
In February 2016, the FASB issued an accounting standard update related to accounting for leases. The update requires the recognition of lease right-of use (“ROU”) assets and liabilities on the balance sheet and the disclosure of qualitative and quantitative information about leasing arrangements. The guidance also eliminates the requirement for an entity to use bright-line tests in determining lease classification. FactSet adopted the new accounting standard effective September 1, 2019, using a modified retrospective approach to record the required cumulative effect adjustments to the opening balance sheet in the period of adoption, rather than in the earliest comparative period presented. As such, the Company's historical consolidated financial statements were not restated and follow the Company's previous policy under ASC 840, Leases. Refer to FactSet’s Annual Report on Form 10-K for the fiscal year ended August 31, 2019, filed with the SEC on October 30, 2019, for further details of the Company’s policy prior to adoption of ASC 842.

FactSet elected the package of practical expedients permitted under the transition guidance, which permits the Company not to reassess the prior conclusions about lease identification, lease classification, and initial direct costs. FactSet did not elect the use-of-hindsight practical expedient in determining the lease term and in assessing impairment. FactSet elected the practical expedient not to separate lease components from non-lease components but, rather, to combine them into one single lease component. The Company has also elected to apply the short-term lease exception not to recognize lease liabilities and right-of-use assets for leases with a term of 12 months or less. FactSet will recognize lease payments on a straight-line basis over the lease term.

As of November 30, 2019, the Company recognized ROU assets, net of amortization of $217.0 million and corresponding current and non-current lease liabilities of $266.4 million, related primarily to the Company’s real estate leases. There was no material impact to the Company’s Consolidated Statements of Income, Consolidated Statements of Comprehensive Income, Consolidated Statements of Cash Flows and Consolidated Statement of Changes in Stockholders' Equity. Refer to Note 15 Leases for more information regarding the Company's lease accounting.

Hedge Accounting Simplification
During the first quarter of fiscal 2020, FactSet adopted the accounting standard updated issued by the FASB in August 2017, which focused on reducing the complexity of and simplifying the application of hedge accounting. The guidance refines and expands hedge accounting for both financial and nonfinancial risk components, eliminates the need to separately measure and report hedge ineffectiveness, and aligns the recognition and presentation of the effects of the hedging instrument and the hedged item in the financial statements. The adoption of this standard had no impact on the Company's consolidated financial statements.
Recent Accounting Standards or Updates Not Yet Effective
Credit Losses on Financial Instruments
In June 2016, the FASB issued an accounting standard that significantly changes how entities will measure credit losses for most financial assets and certain other instruments that are not measured at fair value through net income. The standard will replace today's "incurred loss" approach with an "expected loss" model for instruments measured at amortized cost. The guidance will be effective for the Company beginning in the first quarter of fiscal 2021. The Company is currently evaluating the impact of this accounting standard update, but it is not expected to have a material impact on the Company's consolidated financial statements.
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Goodwill Impairment Test
In January 2017, the FASB issued an accounting standard updateASU 2017-04, Intangibles—Goodwill and Other (Topic 350); Simplifying the Test for Goodwill Impairment, which removes the requirement for companies to compare the implied fair value of goodwill with its carrying amount as part of step 2 of the goodwill impairment test. A goodwill impairment will now be the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. The accountingCompany has adopted this standard update will be effective for the Company beginning in the first quarter of fiscal 2021, with early adoption permitted for any impairment tests performed after JanuarySeptember 1, 2017.2020. The adoption of this accounting standard update had no impact on the Company's Consolidated Financial Statements.
Credit Losses on Financial Instruments
In June 2016, the FASB issued ASU 2016-03, Financial Instruments—Credit Losses (Topic 326); Measurement of Credit Losses on Financial Instruments, which significantly changes how entities will measure credit losses for most financial assets and certain other instruments that are not measured at fair value through net income. The standard replaces the "incurred loss" approach with an "expected loss" model for instruments measured at amortized cost. Subsequent to the adoption, the allowance for doubtful accounts is made when the financial asset is first recorded to the balance sheet (and periodically thereafter) and is based on information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectibility of the reported amount. The Company has adopted this standard effective September 1, 2020. The adoption of this accounting standard update did not have a material impact on the Company's Consolidated Financial Statements.
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Recent Accounting Standards or Updates Not Yet Effective
Facilitation of the Effects of Reference Rate Reform on Financial Reporting
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848); Facilitation of the Effects of Reference Rate Reform on Financial Reporting, to provide optional expedients and exceptions for applying GAAP to contract modifications, hedging relationships, and other transactions affected by the anticipated transition from LIBOR. As a result of the reference rate reform initiative, certain widely used reference rates such as LIBOR are expected to be discontinued. The guidance is designed to simplify how entities account for contracts, such as receivables, debt, leases, derivative instruments and hedging, that are modified to replace LIBOR or other benchmark interest rates with new rates. The guidance is effective upon issuance and may be applied through December 31, 2022. The Company is currently evaluating the impact of this accounting standard, but it is not expected to have a material impact on the Company's consolidated financial statements.

Company’s Consolidated Financial Statements.
Income Tax Simplification
In December 2019, the FASB issued an accounting standard updateASU 2019-12, Income Taxes (Topic 740); Simplifying the Accounting for Income Taxes, to simplify various aspects related to accounting for income taxes, eliminating certain exceptions to the general principles in accounting for income taxes related to intraperiod tax allocation, simplifying when companies recognize deferred taxes in an interim period, and clarifying certain aspects of the current guidance to promote consistent application. The guidance will be effective for the Company in the first quarter of fiscal 2022, with early adoption permitted. Most amendments are required to be applied on a prospective basis, while certain amendments must be applied on a retrospective or modified retrospective basis. The Company is currently evaluating the potential impact of adopting the guidance on its consolidated financial statements.Consolidated Financial Statements.
No other new accounting pronouncements issued or effective as of February 29,November 30, 2020, have had or are expected to have a material impact on the Company’s consolidated financial statements.Consolidated Financial Statements.
4. REVENUE RECOGNITION
The Company derives most of its revenue by providing client access to its hosted proprietary data and analytics platform which can include various combinations of products and services available over the contractual term. The hosted platform is a subscription-based service that consists primarily of providing access to products and services including workstations, portfolio analytics, enterprise data, and research management. The Company determined that the subscription-based service represents a single performance obligation covering a series of distinct products and services that are substantially the same and that have the same pattern of transfer to the client. The Company also determined the nature of the promise to the client is to provide daily access to one overall data and analytics platform. This platform provides integrated financial information, analytical applications and industry-leading service for the investment community. Based on the nature of the services and products offered by FactSet, the Company applies an input time-based measure of progress as the client is simultaneously receiving and consuming the benefits of the platform. The Company records revenue for its contracts using the over-time revenue recognition model as a client is invoiced or performance is satisfied. FactSet does not consider payment terms as a performance obligation for customersclients with contractual terms that are one year or less and the Company has elected the practical expedient.
Contracts with clients can include certain fulfillment costs, comprised of up-front costs to allow for the delivery of services and products, which are recoverable. In connection with the adoption of the revenue recognition standard, fulfillment costs are recognized as an asset, recorded in the Prepaid expenses and other current assets account for the current portion and Other assets for the non-current portion, based on the term of the license period, and amortized consistent with the associated revenue for providing the services. There are no significant judgments that would impact the timing of revenue recognition. The majority of client contracts have a duration of one year or less, or the amount FactSet is entitled to receive corresponds directly with the value of performance obligations completed to date, and therefore, the Company does not disclose the value of the remaining unsatisfied performance obligations. 
Disaggregated Revenue 
The Company disaggregates revenue from contracts with clients by geographic region, which includes the Americas, EMEA and Asia Pacific. FactSet believes these regions are reflective of how the Company manages the business and the markets in which it serves. These regions best depict the nature, amount, timing and uncertainty of revenue and cash flows related to contracts with clients. Refer to Note 8 16, Segment Information, for further information on revenue by geographic region. 
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The following table presents this disaggregation of revenue by geography:

Three Months EndedSix Months Ended
February 29,February 28,February 29,February 28, Three Months Ended November 30,
(in thousands)(in thousands)2020201920202019(in thousands)20202019
AmericasAmericas$232,731  $223,315  $464,061  $445,518  Americas$244,337 $231,330 
EMEAEMEA102,105  98,933  202,935  196,698  EMEA105,777 100,830 
Asia PacificAsia Pacific34,944  32,647  69,442  64,319  Asia Pacific38,092 34,498 
Total RevenueTotal Revenue$369,780  $354,895  $736,438  $706,535  Total Revenue$388,206 $366,658 

5. FAIR VALUE MEASURES
Fair value is defined as the price that would be received from selling an asset or paid to transfer a liability (i.e., the "exit price") in an orderly transaction between market participants at the measurement date. In determining fair value, the use of various valuation methodologies, including market, income and cost approaches isare permissible. The Company considers the principal or most advantageous market in which it would transact and considers assumptions that market participants would use when pricing the asset or liability. 
Fair Value Hierarchy 
The accounting guidance for fair value measurements establishes a fair value hierarchy that requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. There are three levels of inputs that may be used to measure fair value based on the reliability of inputs. A financial instrument’s categorization within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to the fair value measurement requires judgment and may affect its placement within the fair value hierarchy levels. FactSet has categorized its cash equivalents, investments and derivatives within the fair value hierarchy as follows: 
Level 1 – applies to assets or liabilities for which there are quoted prices in active markets for identical assets or liabilities. These Level 1 assets and liabilities include the Company’s corporate money market funds that are classified as cash equivalents. 
Level 2 – applies to assets or liabilities for which there are inputs other than quoted prices that are observable for the asset or liability such as quoted prices for similar assets or liabilities in active markets; quoted prices for identical assets or liabilities in markets with insufficient volume or infrequent transactions (less active markets); or model-derived valuations in which significant inputs are observable or can be derived principally from, or corroborated by, observable market data. The Company’s certificates of deposit, mutual funds and derivative instruments are classified as Level 2. 
Level 3 – applies to assets or liabilities for which there are unobservable inputs to the valuation methodology that are significant to the measurement of the fair value of the assets or liabilities. There were 0 Level 3 assets or liabilities held by the Company as of February 29,November 30, 2020 or August 31, 2019.2020.
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(a) Assets and Liabilities Measured at Fair Value on a Recurring Basis 
The following tables showsshow, by level within the fair value hierarchy, the Company’s assets and liabilities that are measured at fair value on a recurring basis at February 29,November 30, 2020 and August 31, 2019.2020. The Company did not have any transfers between Level 1 and Level 2levels of fair value measurements during the periods presented. 
Fair Value Measurements at February 29, 2020 Fair Value Measurements at November 30, 2020
(in thousands)(in thousands)Level 1Level 2Level 3Total(in thousands)Level 1Level 2Level 3Total
AssetsAssets    Assets    
Corporate money market funds (1)
Corporate money market funds (1)
$51,537  $—  $—  $51,537  
Corporate money market funds (1)
$201,803 $$$201,803 
Mutual funds (2)
Mutual funds (2)
—  18,532  —  18,532  
Mutual funds (2)
18,166 18,166 
Certificates of deposit (3)
Certificates of deposit (3)
—  5,352  —  5,352  
Certificates of deposit (3)
Derivative instruments (4)
Derivative instruments (4)
—  610  —  610  
Derivative instruments (4)
3,027 3,027 
Total assets measured at fair valueTotal assets measured at fair value$51,537  $24,494  $—  $76,031  Total assets measured at fair value$201,803 $21,193 $$222,996 
LiabilitiesLiabilitiesLiabilities
Derivative instruments (4)
Derivative instruments (4)
$—  $1,181  $—  $1,181  
Derivative instruments (4)
$$5,311 $$5,311 
Total liabilities measured at fair valueTotal liabilities measured at fair value$—  $1,181  $—  $1,181  Total liabilities measured at fair value$$5,311 $$5,311 

Fair Value Measurements at August 31, 2019 Fair Value Measurements at August 31, 2020
(in thousands)(in thousands)Level 1Level 2Level 3Total(in thousands)Level 1Level 2Level 3Total
AssetsAssets    Assets    
Corporate money market funds (1)
Corporate money market funds (1)
$75,849  $—  $—  $75,849  
Corporate money market funds (1)
$276,852 $$$276,852 
Mutual funds (2)
Mutual funds (2)
—  18,583  —  18,583  
Mutual funds (2)
17,257 17,257 
Certificates of deposit (3)
Certificates of deposit (3)
—  7,090  —  7,090  
Certificates of deposit (3)
2,315 2,315 
Derivative instruments (4)
Derivative instruments (4)
—  520  —  520  
Derivative instruments (4)
3,644 3,644 
Total assets measured at fair valueTotal assets measured at fair value$75,849  $26,193  $—  $102,042  Total assets measured at fair value$276,852 $23,216 $$300,068 
LiabilitiesLiabilitiesLiabilities
Derivative instruments (4)
Derivative instruments (4)
$—  $3,575  $—  $3,575  
Derivative instruments (4)
$$5,773 $$5,773 
Total liabilities measured at fair valueTotal liabilities measured at fair value$—  $3,575  $—  $3,575  Total liabilities measured at fair value$$5,773 $$5,773 

1.The Company’s corporate money market funds are readily convertible into cash and the net asset value of each fund on the last day of the quarter is used to determine its fair value. As such, the Company’s corporate money market funds are classified as Level 1 assets and included in Cash and cash equivalents withinthe Consolidated the Consolidated Balance Sheets.
2.The Company’s mutual funds have a fair value based on the fair value of the underlying investments held by the mutual funds,allocated to each share of the mutual fund using a net asset value approach. The fair value of the underlying investments is based on observable inputs. As such, the Company’s mutual funds are classified as Level 2 and areclassified asInvestments (short-term) on the Consolidated Balance Sheets.
3.The Company’s certificates of deposit held for investmentare not debt securitiessecurities and are classified as Level 2 assets.These certificates of deposithave original maturities greater than three months but less than one year and, as such, are classified as Investments (short-term) within the Consolidated Balance Sheets.
4.The Company utilizes the income approach to measure fair value for its derivative instruments (foreignforeign exchange forward contracts).contracts. The income approach uses pricing models that rely on market observable inputs such asspot, forward and interest rates,as well as credit default swap spreads,and are classified as Level 2 assets. To estimate fair value for the interest rate swap agreement, the Company utilizes a present value of future cash flows, leveraging a model-derived valuation that uses Level 2 observable inputs such as interest rate yield curves. Refer to Note 6, Derivative Instruments, for more information on the Company's derivative instruments designed as cash flow hedges.
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(b) Assets and Liabilities Measured at Fair Value on a Non-Recurring Basis
Assets and liabilities that are measured at fair value on a nonrecurring basis relate primarily to our tangible fixed assets, operating lease assets, goodwill and intangible assets.assets, and investments. The fair values of these non-financial assets and liabilities are determined based on valuation techniques using the best information available, and may include quoted market prices, market comparable information, and discounted cash flow projections. These non-financial assets and liabilities are remeasured in the event of an other-than temporary impairment. The Company reviews goodwill and intangible assets for impairment annually, during the fourth quarter of each fiscal year, or as circumstances indicate the possibility for impairment. The Company monitors the carrying value of long-lived assets for impairment whenever events or changes in circumstances indicate itsthe carrying amount may not be recoverable. During the sixthree months ended February 29,November 30, 2020, no fair value adjustments or material fair value measurements were required for the Company’s non-financial assets or liabilities.
(c) Assets and Liabilities Measured at Fair Value for Disclosure Purposes Only 
As of February 29,November 30, 2020, and August 31, 2019,2020, the fair value of the Company’s 2019 Revolving Credit Facility (as defined below in Note 11, Debt), included in Long-term debt within the Consolidated Balance Sheets, was $575.0 million, which approximated its carrying amount given the application of a floating interest rate equal to the daily LIBOR rate plus a spread using a debt leverage pricing grid. As the interest rate is a variable rate, adjusted based on market conditions, it approximates the current market-rate for similar instruments available to companies with comparable credit quality and maturity, and therefore, the long-term debt is categorized as Level 2 in the fair value hierarchy.
As part of the Truvalue Labs, Inc. ("TVL") acquisition, FactSet assumed an additional $1.1 million in debt included in Long-term debt within the Consolidated Balance Sheets. Refer to Note 7, Acquisition for further discussion on the TVL acquisition.
6. DERIVATIVE INSTRUMENTS
Cash Flow Hedges 
Foreign Currency Forward Contracts
FactSet conducts business outside the U.S. in several currencies including the British Pound Sterling, Euro, Indian Rupee, and Philippine Peso. As such, the Company is exposed to movements in foreign currency exchange rates compared to the U.S. dollar. The Company utilizes derivative instruments (foreign currency forward contracts) to manage the exposures related to the effects of foreign exchange rate fluctuations and reduce the volatility of earnings and cash flows associated with changes in foreign currency. The Company does not enter into foreign currency forward contracts for trading or speculative purposes. and limits counterparties to credit-worthy financial institutions. Refer to Note 16, 12, Commitments and Contingencies – Concentrations of Credit Risk,Risk, for further discussion on counterparty credit risk. 
In designing a specific hedging approach, FactSet considered several factors, including offsetting exposures, the significance of exposures, the forecasting of risk and the potential effectiveness of the hedge. The gains and losses on foreign currency forward contracts offset the variability in operating expenses associated with currency movements. The changes in fair value for these foreign currency forward contracts are initially reported as a component of accumulatedAccumulated other comprehensive loss ("AOCL") and subsequently reclassified into operatingOperating expenses when the hedge is settled. There was 0 discontinuance of cash flow hedges during the first sixthree months of fiscal 20202021 or 2019,2020, and as such, no corresponding gains or losses related to changes in the value of the Company’s contracts were reclassified into earnings prior to settlement. 
As of February 29,November 30, 2020, FactSet maintained foreign currency forward contracts to hedge a portion of its British Pound Sterling, Euro, Indian Rupee and Philippine Peso exposures. FactSet entered into a series of forward contracts to mitigate its currency exposure ranging from 25% to 63%75% over their respective hedged periods. The current foreign currency forward contracts are set to mature at various points between the fourthsecond quarter of fiscal 20202021 through the first quarter of fiscal 2021.
The following is a summary of the gross notional values of the derivative instruments: 

(in thousands, in U.S. dollars)
Gross Notional Value
February 29, 2020August 31, 2019
Foreign Currency Forward Contracts$80,277  $113,700  

2022.
As of February 29,November 30, 2020, the gross notional value of foreign currency forward contracts to purchase Philippine Pesos and Indian Rupees with U.S. dollars was ₱842.6₱1.3 billion and Rs1,434.3Rs2.4 billion, respectively. The gross notional value of foreign currency forward contracts to purchase U.S. dollars with Euros and British Pound Sterling was €20.5€36.3 million and £16.5£37.6 million, respectively.
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Interest Rate Swap Agreement
On March 5, 2020, FactSet entered into an interest rate swap agreement with a notional amount of $287.5 million to hedge the variable interest rate obligation on a portion of its outstanding debt under its 2019 Revolving Credit Facility (as defined below in Note 11, Debt). As of November 30, 2020, FactSet has borrowed $575.0 million of the available $750.0 million under the 2019 Revolving Credit Facility, which bears interest on the outstanding principal amount at a rate equal to contractual one month LIBOR plus a spread using a debt leverage pricing grid, which was 0.875% as of November 30, 2020. Refer to Note 11, Debt, for further discussion on the 2019 Revolving Credit Facility. The variable interest rate on FactSet’s long-term debt can expose the Company to interest rate volatility arising from changes in LIBOR. Under the terms of the interest rate swap agreement, FactSet will pay interest at a fixed rate of 0.7995% and receive variable interest payments based on the same one-month LIBOR utilized to calculate the interest expense from the 2019 Revolving Credit Facility. The interest rate swap agreement matures on March 29, 2024.
As the terms for the interest rate swap agreement align with the 2019 Revolving Credit Facility, the Company does not expect any hedge ineffectiveness. The Company has designated and accounted for this instrument as a cash flow hedge with the unrealized gains or losses on the interest rate swap agreement recorded in AOCL in the Consolidated Balance Sheets. Realized gains or losses are subsequently reclassified into Other expenses in the Consolidated Statement of Income when settled.
The following is a summary of the gross notional values of the derivative instruments: 

(in thousands, in U.S. dollars)
Gross Notional Value
November 30, 2020August 31, 2020
Foreign currency forward contracts$150,298 $129,649 
Interest rate swap agreement287,500 287,500 
Total cash flow hedges$437,798 $417,149 

Fair Value of Derivative Instruments
The following is a summary of the fair values of the derivative instruments:

Fair Value of Derivative InstrumentsFair Value of Derivative Instruments
Derivatives designated as hedging instrumentsDerivatives designated as hedging instrumentsDerivative AssetsDerivative LiabilitiesDerivatives designated as hedging instrumentsDerivative AssetsDerivative Liabilities
February 29, 2020August 31, 2019February 29, 2020August 31, 2019Derivatives designated as hedging instrumentsBalance Sheet ClassificationNovember 30, 2020August 31, 2020Balance Sheet ClassificationNovember 30, 2020August 31, 2020
Balance Sheet ClassificationFair ValueBalance Sheet ClassificationFair Value
Foreign Currency Forward ContractsPrepaid expenses and other current assets  $610  $520  Accounts payable and accrued expenses  $1,181  $3,575  
Foreign currency forward contractsForeign currency forward contractsPrepaid expenses and other current assets$3,027 $3,644 Accounts payable and accrued expenses$45 $93 
Interest rate swap agreementInterest rate swap agreementPrepaid expenses and other current assetsAccounts payable and accrued expenses1,447 1,861 
Other AssetsOther non-current liabilities3,819 3,819 
Total cash flow hedgesTotal cash flow hedges$3,027 $3,644 $5,311 $5,773 

All derivatives were designated as hedging instruments as of February 29,November 30, 2020 and August 31, 2019.2020.
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Derivatives in Cash Flow Hedging Relationships
The following table provides the pre-tax effect of derivative instruments in cash flow hedging relationships for each of the three months ended February 29,November 30, 2020 and February 28, 2019,, respectively:

(in thousands)(in thousands)(Loss) Gain Recognized in AOCL on Derivatives Location of Loss Reclassified from AOCL into IncomeLoss Reclassified from AOCL into Income(in thousands)Gain (Loss) Recognized in AOCL on Derivatives Location of Gain (Loss) Reclassified from AOCL into IncomeGain (Loss) Reclassified from AOCL into Income
November 30, Location of Gain (Loss) Reclassified from AOCL into IncomeNovember 30,
Derivatives in Cash Flow Hedging RelationshipsDerivatives in Cash Flow Hedging Relationships20202019 Location of Loss Reclassified from AOCL into Income20202019Derivatives in Cash Flow Hedging Relationships2020 Location of Gain (Loss) Reclassified from AOCL into Income2019
Foreign currency forward contractsForeign currency forward contracts$(630) $321  SG&A$(385) Foreign currency forward contracts$248 $2,030 $(734)
Interest rate swap agreementInterest rate swap agreement(56)Interest expense, net
Total cash flow hedgesTotal cash flow hedges$192 $2,030 $347 $(734)
The following table provides the pre-tax effect of derivative instruments in cash flow hedging relationships for the six months ended February 29, 2020 and February 28, 2019, respectively:
(in thousands)Gain Recognized in AOCL on Derivatives Location of Loss Reclassified from AOCL into IncomeLoss Reclassified from AOCL into Income
Derivatives in Cash Flow Hedging Relationships2020201920202019
Foreign currency forward contracts$1,402  $2,264  SG&A$(1,082) $(784) 
As of February 29, 2020, the Company assessed that these cash flow hedges were effective. All components of each derivative’s gain or loss wereForeign currency forward contract gains and losses are recorded in the Consolidated Statement of Income in Selling, general, and administrative ("SG&A"). The gain or loss from the interest rate swap agreement is recorded in the Consolidated Statement of Income in Interest expense, net.
As of February 29,November 30, 2020, the Company estimates that $0.6net pre-tax derivative gains of $1.1 million of net derivative losses related to its cash flow hedges included in AOCL will be reclassified into earnings within the next 12 months. As of November 30, 2020, FactSet's cash flow hedges were effective, with no amount of ineffectiveness recorded in the Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain or loss were included in the assessment of hedge effectiveness.
Offsetting of Derivative Instruments
FactSet’s master netting and other similar arrangements with its respective counterparties allow for net settlement under certain conditions. As of February 29,November 30, 2020, and August 31, 2019,2020, there were no material amounts recorded net on the Consolidated Balance Sheets.
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7. OTHER COMPREHENSIVE (LOSS) INCOME AND ACCUMULATED OTHER COMPREHENSIVE LOSSACQUISITION
Truvalue Labs, Inc.
On November 2, 2020, FactSet acquired all of the outstanding shares of TVL for a purchase price of $41.9 million, subject to working capital and other adjustments. TVL is a leading provider of environmental, social, and governance ("ESG") information derived from artificial intelligence. The acquisition of TVL further enhances FactSet's commitment to providing industry leading access to ESG data across its platforms. The TVL purchase price was in excess of the fair value of net assets acquired, resulting in the recognition of goodwill. FactSet expects to finalize the allocation of the purchase price for TVL as soon as possible, but in any event, no later than one year from the acquisition date.

The components of other comprehensive (loss) income for the three months ended February 29, 2020 and February 28, 2019 are as follows: 
 February 29, 2020February 28, 2019
(in thousands)Pre-taxNet of taxPre-taxNet of tax
Foreign currency translation adjustments$(1,565) $(1,565) $5,026  $5,026  
Net unrealized (loss) gain on cash flow hedges recognized in AOCL(281) (208) 706  527  
Other comprehensive (loss) income$(1,846) $(1,773) $5,732  $5,553  
The components of other comprehensive income for the six months ended February 29, 2020 and February 28, 2019 are as follows: 
 February 29, 2020February 28, 2019
(in thousands)Pre-taxNet of taxPre-taxNet of tax
Foreign currency translation adjustments$6,222  $6,222  $(4,478) $(4,478) 
Net unrealized gain on cash flow hedges recognized in AOCL2,484  1,843  2,332  1,565  
Other comprehensive income (loss)$8,706  $8,065  $(2,146) $(2,913) 
The components of AOCL are as follows:
(in thousands)February 29, 2020August 31, 2019
Accumulated unrealized losses on cash flow hedges, net of tax$(423) $(2,266) 
Accumulated foreign currency translation adjustments(66,056) (72,278) 
Total accumulated other comprehensive loss$(66,479) $(74,544) 

8. SEGMENTINFORMATION
Operating segments are defined as components of an enterprise that have the following characteristics: (i) it engages in business activities from which it may earn revenue and incur expense, (ii) its operating results are regularly reviewed by the company's chief operating decision maker ("CODM") for resource allocation decisions and performance assessment, and (iii) its discrete financial information is available. The Company's Chief Executive Officer functions as the CODM.
The Company’s operating segments are aligned with how the Company, including its CODM, manages the business and the geographic markets in which it serves, with a primary focus on providing integrated global financial and economic information. The Company’s internal financial reporting structure is based on 3 segments: the Americas, EMEA and Asia Pacific. The primary workflow solutions within the Americas, EMEA and Asia Pacific segments are Research, Analytics and Trading, Content and Technology Solutions and Wealth. These workflow solutions provide global financial and economic information to investment managers, investment banks and other financial services professionals.
The Americas segment serves our clients throughout North, Central, and South America. The EMEA segment serves our clients in countries in Europe and Africa. The Asia Pacific segment serves our clients in countries in Asia and Australia. Segment revenue reflects direct sales to clients based in these respective geographic locations. Each segment records compensation expense (including stock-based compensation), amortization of intangible assets, depreciation of furniture and fixtures, amortization of leasehold improvements, communication costs, professional fees, rent expense, travel, office and other direct expenses.
Expenditures associated with the Company’s data centers, third-party data costs and corporate headquarters charges are recorded by the Americas segment and are not allocated to the other segments. The content collection centers, located in India, the Philippines, and Latvia, benefit all the Company’s operating segments, and thus the expenses incurred at these locations are allocated to each segment based on a percentage of revenue.
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The following tables reflectpreliminary estimated acquisition date fair values of major classes of assets acquired and liabilities assumed are as follows:
Estimated Acquisition Date Fair ValueEstimated Acquisition Date Useful LifeAmortization Method
(in thousands)(in years)
Current assets$811 
Amortizable intangible assets
Software technology10,700 13 yearsStraight-line
Client relationships900 12 yearsStraight-line
Trade names2,800 15 yearsStraight-line
Goodwill29,342 
Other non-current assets5,299 
Current liabilities(3,184)
Other non-current liabilities(4,753)
Total purchase price$41,915 
Goodwill totaling $29.3 million represents the excess of the TVL purchase price over the fair value of net assets acquired and is included in the Americas segment. Goodwill generated from the TVL acquisition is not deductible for income tax purposes. The results of operations of TVL have been included in the Company's segments:
(in thousands)
For the three months ended February 29, 2020AmericasEMEAAsia PacificTotal
Revenue$232,731  $102,105  $34,944  $369,780  
Operating income$41,310  $42,664  $22,283  $106,257  
Capital expenditures$15,050  $349  $9,720  $25,119  
(in thousands)
For the three months ended February 28, 2019AmericasEMEAAsia PacificTotal
Revenue$223,315  $98,933  $32,647  $354,895  
Operating income$45,696  $43,248  $19,744  $108,688  
Capital expenditures$7,254  $434  $4,269  $11,957  
(in thousands)
For the six months ended February 29, 2020AmericasEMEAAsia PacificTotal
Revenue$464,061  $202,935  $69,442  $736,438  
Operating income$90,933  $83,882  $44,628  $219,443  
Capital expenditures$39,074  $1,517  $11,308  $51,899  
(in thousands)
For the six months ended February 28, 2019AmericasEMEAAsia PacificTotal
Revenue$445,518  $196,698  $64,319  $706,535  
Operating income$89,537  $82,337  $37,353  $209,227  
Capital expenditures$11,358  $1,697  $8,427  $21,482  
The following table reflectsCompany’s Consolidated Financial Statements, within the total assets forAmericas segment, since the Company's segments:

(in thousands)
Segment AssetsFebruary 29, 2020August 31, 2019
Americas$959,283  $851,014  
EMEA683,298  588,911  
Asia Pacific185,991  120,205  
Total assets$1,828,572  $1,560,130  


completion of the acquisition on November 2, 2020. Pro forma information has not been presented because the effect of the TVL acquisition is not material to the Company’s Consolidated Financial Statements.
9.8. GOODWILL
Changes in the carrying amount of goodwill by segment for the sixthree months ended February 29,November 30, 2020 are as follows: 
(in thousands)
AmericasEMEAAsia PacificTotal
Balance at August 31, 2019$386,195  $296,459  $3,075  $685,729  
Foreign currency translations—  4,964  (56) 4,908  
Balance at February 29, 2020$386,195  $301,423  $3,019  $690,637  
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(in thousands)
AmericasEMEAAsia PacificTotal
Balance at August 31, 2020$386,195 $320,427 $3,081 $709,703 
  Acquisitions29,342 29,342 
Foreign currency translations(519)49 (470)
Balance at November 30, 2020$415,537 $319,908 $3,130 $738,575 
Goodwill is not amortized as it is estimated to have an indefinite life. At least annually, the Company is required to test goodwill at the reporting unit level for potential impairment, and, if impaired, write down to fair value based on the present value of discounted cash flows. The Company’s reporting units evaluated for potential impairment were the Americas, EMEA and Asia Pacific, which reflect the level of internal reporting the Company uses to manage its business and operations. The 3 reporting units are consistent with the reported operating segments as there is no discrete financial information available for the subsidiaries within each operating segment. The Company performed its annual goodwill impairment test during the fourth quarter of fiscal 2019,2020, consistent with the timing of previous years, utilizing a qualitative analysis, and concluded it was more likely than not the fair value of each reporting unit was greater than its respective carrying value and no impairment charge was required.
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10. COMMON STOCK AND EARNINGS PER SHARE
On February 18, 2020, FactSet’s Board of Directors approved a regular quarterly dividend of $0.72 per share. The cash dividend of $27.1 million was paid on March 19, 2020 to common stockholders of record at the close of business on February 28, 2020.
Shares of common stock outstanding were as follows:
Six Months Ended
February 29,February 28,
(in thousands)20202019
Balance, beginning of year at September 1, 2019 and 2018, respectively38,118  38,192  
Common stock issued for employee stock plans348  426  
Repurchase of common stock from employees(1)
(6) (28) 
Repurchase of common stock under the share repurchase program(611) (490) 
Balance at February 29, 2020 and February 28 2019, respectively37,849  38,100  
(1)For the six months endedFebruary 29, 2020and February 28, 2019, the Companyrepurchased6,252and27,852shares, or $1.6 million and$6.1 million of common stock, respectively, in settlement of employee tax withholding obligations due upon the vesting of restricted stock and exercise of stock options.
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A reconciliation of the weighted average shares outstanding used in the basic and diluted earnings per share ("EPS") computations is as follows:
(in thousands, except per share data)Net Income
(Numerator)
Weighted
Average
Common Shares
(Denominator)
Per Share
Amount
For the three months ended February 29, 2020
Basic EPS
Income available to common stockholders$88,686  37,875  $2.34  
Diluted EPS
Dilutive effect of stock options and restricted stock701  
Income available to common stockholders plus assumed conversions$88,686  38,576  $2.30  
For the three months ended February 28, 2019
Basic EPS
Income available to common stockholders$84,702  38,055  $2.23  
Diluted EPS
Dilutive effect of stock options and restricted stock564  
Income available to common stockholders plus assumed conversions$84,702  38,619  $2.19  
For the six months ended February 29, 2020
Basic EPS
Income available to common stockholders$182,643  37,927  $4.82  
Diluted EPS
Dilutive effect of stock options and restricted stock655  
Income available to common stockholders plus assumed conversions$182,643  38,582  $4.73  
For the six months ended February 28, 2019
Basic EPS
Income available to common stockholders$168,998  38,081  $4.44  
Diluted EPS
Dilutive effect of stock options and restricted stock633  
Income available to common stockholders plus assumed conversions$168,998  38,714  $4.37  
Dilutive potential common shares consist of stock options and unvested performance-based awards. There were 18,065 stock options excluded from the calculation of diluted EPS for the six months ended February 29, 2020, because their inclusion would have been anti-dilutive. For the six months ended February 28, 2019, the number of stock options excluded from calculation of diluted EPS was 447,709.
Performance-based awards are omitted from the calculation of diluted EPS until it is determined that the performance criteria has been met at the end of the reporting period. For the six months ended February 29, 2020, there were 36,501 performance-based awards excluded from the calculation of diluted EPS respectively. For the six months ended February 28, 2019, there were 206,417 performance-based awards excluded from the calculation of diluted EPS.
11.STOCKHOLDERS’ EQUITY
Share Repurchase Program
Repurchases are made from time to time in the open market and privately negotiated transactions, subject to market conditions. For the three months ended February 29, 2020 and February 28, 2019, the Company repurchased 267,500 shares for $74.2 million and 214,945 shares for $44.1 million, respectively. For the six months ended February 29, 2020 and February 28, 2019, the Company repurchased 610,500 shares for $158.6 million and 489,945 shares for $104.6 million, respectively.
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As of February 29, 2020, $80.0 million remained authorized for future share repurchases. There is no defined number of shares to be repurchased over a specified timeframe through the life of the share repurchase program. It is expected that share repurchases will be paid using existing and future cash generated by operations.
On March 24, 2020, the Board of Directors of FactSet approved a $220.0 million increase to the existing share repurchase program. Subsequent to this expansion, a total of $300.0 million is available for future share repurchases.
Restricted Stock
Restricted stock awards entitle the holders to receive shares of common stock as the awards vest over time. During the first six months of fiscal 2020, previously granted restricted stock of 16,476 shares vested and were included in common stock outstanding as of February 29, 2020 (recorded net of 6,209 shares repurchased from employees at a cost of $1.6 million to cover their cost of taxes upon vesting of the restricted stock). During the comparable period a year ago, 75,530 shares of previously granted restricted stock vested and were included in common stock outstanding as of February 28, 2019 (recorded net of 27,852 shares repurchased from employees at a cost of $6.1 million to cover their cost of taxes upon vesting of the restricted stock).

Dividends
The Company’s Board of Directors declared the following dividends for the first six months of fiscal 2020 and 2019 respectively:
Year EndedDividends per
Share of
Common Stock
Record DateTotal $ Amount
(in thousands)
Payment Date
Fiscal 2020
First Quarter$0.72  November 29, 2019$27,291  December 19, 2019
Second Quarter$0.72  February 28, 2020$27,251  March 19, 2020
Fiscal 2019
First Quarter$0.64  November 30, 2018$24,372  December 18, 2018
Second Quarter$0.64  February 28, 2019$24,385  March 19, 2019
Future cash dividend payments will depend on the Company’s earnings, capital requirements, financial condition and other factors considered relevant by the Company and are subject to final determination by the Company’s Board of Directors.
12. EMPLOYEE AND NON-EMPLOYEE DIRECTOR STOCK OPTION AND RETIREMENT PLANS
Stock Compensation Activity
Employee Stock Option Awards
During the six months ended February 29, 2020, FactSet granted 417,417 stock options with a weighted average exercise price of $255.95 to existing employees of the Company. The majority of the stock options granted during the first six months of fiscal 2020 related to the annual employee grant on November 1, 2019 under the FactSet Research Systems Inc. Stock Option and Award Plan, as Amended and Restated (the "LTIP"). On November 1, 2019, FactSet granted 412,098 non-performance-based employee stock options, using the lattice-binomial option-pricing model. These stock option awards vest 20% annually on the anniversary date of the grant and are fully vested after five years, expiring ten years from the date of grant.
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The estimated fair value of employee stock options granted on November 1, 2019 was determined with the following assumptions:
November 1, 2019 Grant Details
Risk-free interest rate1.59% - 1.79%
Expected life (years)7.22
Expected volatility23% - 26%
Dividend yield1.09%
Estimated fair value$60.19
Exercise price$255.87
Fair value as a percentage of exercise price23.5%
Non-Employee Director Stock Option Grant
The Non-Employee Directors' Stock Option and Award Plan, as Amended and Restated (the "Director Plan"), provides for the grant of share-based awards, including stock options to non-employee directors of FactSet. As of February 29, 2020, shares available for future grant under the Director Plan was 247,876. The expiration date of the Director Plan is December 19, 2027.
On January 15, 2020, FactSet granted 16,080 stock options to the Company's non-employee directors, using the Black-Scholes option-pricing model with the following assumptions:
January 15, 2020 Grant Details
Risk-free interest rate1.64%
Expected life (years)5.4
Expected volatility22.0%
Dividend yield1.11%
Estimated Fair Value$54.74
Exercise price$271.51
Fair value as a percentage of exercise price20.2%
Restricted Stock Units
During the first six months of fiscal 2020, FactSet granted 30,379 non-performance based restricted stock units ("RSUs") and 36,501 performance-based restricted stock units ("PRSUs"). The majority of the RSUs and PRSUs granted were related to the annual employee grant on November 1, 2019. FactSet granted 29,817 RSUs and 36,501 PRSUs with a weighted average grant date fair value of $245.48 under the LTIP plan. The RSUs and PRSUs granted to employees entitle the holders to shares of common stock as the units vest over time or the performance period, but not to dividends declared on the underlying shares, while the restricted stock is unvested. The grant date fair value of restricted stock units is measured by reducing the grant date price of FactSet's common stock by the present value of the dividends expected to be paid on the underlying stock during the requisite service period, discounted at the appropriate risk-free interest rate. The RSUs vest 20% annually on the anniversary date of grant and are fully vested after five years and PRSUs cliff vest three years from the anniversary date of grant based on the achievement of certain performance metrics.
Employee Stock Purchase Plan
Shares of FactSet common stock may be purchased by eligible employees under the FactSet Research Systems Inc. Employee Stock Purchase Plan, as Amended and Restated (the "ESPP") in three-month intervals. The purchase price is equal to 85% of the lesser of the fair market value of the Company’s common stock on the first day or the last day of each three-month offering period. Employee purchases may not exceed 10% of their gross compensation and there is a $25,000 contribution limit per employee during an offering period.
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During the three months ended February 29, 2020, employees purchased 11,493 shares at a weighted average price of $221.12 compared to 12,624 shares at a weighted average price of $199.36 for the three months ended February 28, 2019. During the six months ended February 29, 2020, employees purchased 22,652 shares at a weighted average price of $220.91 compared to 25,719 shares at a weighted average price of $198.33 for the six months ended February 28, 2019. At February 29, 2020, the ESPP had 197,758 shares reserved for future issuance.
Stock-based Compensation
The Company recognized total stock-based compensation expense of $8.2 million and $7.7 million during the three months ended February 29, 2020 and February 28, 2019, respectively. During the six months ended February 29, 2020 and February 28, 2019, the Company recognized total stock-based compensation expense of $18.0 million and $16.1 million, respectively. As of February 29, 2020, $98.5 million of total unrecognized compensation expense related to non-vested equity awards is expected to be recognized over a weighted average period of 3.3 years. Stock-based compensation expense related to the ESPP was $0.5 million for both the three months ended February 29, 2020 and February 28, 2019. Stock-based compensation expense related to the ESPP was $1.0 million for both the six months ended February 29, 2020 and February 28, 2019. There was 0 stock-based compensation capitalized for the three and six months ended February 29, 2020 or February 28, 2019.
As of February 29, 2020, FactSet had 5.6 million share-based awards available for grant under the LTIP and 0.2 million share-based awards available for grant under the Director Plan.
13.9. INCOME TAXES
Income tax expense is based on taxable income determined in accordance with current enacted laws and tax rates. Deferred income taxes are recorded for the temporary differences between the financial statement and the tax bases of assets and liabilities using currently enacted tax rates.
Provision for Income Taxes
The provision for income taxes is as follows:
Three Months EndedSix Months Ended
February 29,February 28,February 29,February 28,Three Months Ended November 30,
(in thousands)(in thousands)2020201920202019(in thousands)20202019
Income before income taxesIncome before income taxes$103,109  $104,349  $211,850  $200,292  Income before income taxes$120,232 $108,741 
Provision for income taxesProvision for income taxes$14,423  $19,647  $29,207  $31,294  Provision for income taxes$19,026 $14,784 
Effective tax rateEffective tax rate14.0 %18.8 %13.8 %15.6 %Effective tax rate15.8 %13.6 %
FactSet’s effective tax rate is based on recurring factors and nonrecurring events, including the taxation of foreign income. The Company’s effective tax rate will vary based on, among other things, changes in levels of foreign income, as well as discrete and other nonrecurring events that may not be predictable. FactSet’s effective tax rate is lower than the applicable U.S. corporate income tax rate for the three and six months ended February 29,November 30, 2020 due to driven mainly by research and development ("R&D&D") tax benefits,credits and a foreign derived intangible income deduction ("FDII"), and excess deduction. The effective tax rate for the three months ended November 30, 2020 is further reduced by windfall tax benefits associated with share-based payments.from stock-based compensation.
For the three months ended February 29,November 30, 2020, the provision for income taxes was $14.4$19.0 million, a decrease of 26.6%compared to $14.8 million from the same period a year ago. The provision decreasedincreased due primarily to higher operating income and a higher windfallreduction in income tax benefit from stock-based compensation of $4.7 millionbenefits for the three months ended February 29,November 30, 2020, compared to the prior year period, a $2.4 million income tax expense from the settlement with a tax authority recognized during the three months ended February 28, 2019, partially offset by a $1.1 million benefit from the revision of the one-time transition tax on accumulated earnings and profits of foreign subsidiaries permitted by the TCJA recognized during the three months ended February 28, 2019.
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For the six months ended February 29, 2020, the provision for income taxes was $29.2 million, a decrease of 6.7% from the same period a year ago. The provision decreased mainly dueincome tax benefit for the three months ended November 30, 2020 was $3.0 million related to higher netwindfall tax benefits partially offset by higher operating income for the six months ended February 29, 2020from stock-based compensation compared to the prior year period. The net increase in tax benefits of $10.6$5.9 million for the sixthree months ended February 29, 2020, comparedNovember 30, 2019 related to $6.6 million for the prior year period, was primarily driven by an income tax expense from the settlement with a tax authority recorded during the six months ended February 28, 2019, coupled with benefits recognized during the six months ended February 29, 2020 from finalizing prior years' tax returns, remeasurement of a foreign net deferred tax position due to changes in the jurisdiction's tax rate, finalizing prior years' tax returns, and higher windfall tax benefits from stock-based compensation.
10. LEASES
FactSet primarily leases real estate for office space under various operating lease agreements. FactSet reviews new arrangements at inception to evaluate whether the Company obtains substantially all the economic benefits of and has the right to control the use of an asset. If FactSet determines that an arrangement qualifies as a lease, a lease liability and a corresponding lease right-of-use ("ROU") asset are recognized on the lease commencement date. As of November 30, 2020, the Company’s leases have remaining terms of less than one year to just over 15 years.
In determining the amount of lease payments used in measuring each lease ROU asset and lease liability, FactSet elected the package of practical expedients permitted under the transition guidance, which permits the Company not to reassess under the new standard the prior conclusions about lease identification, lease classification, and initial direct costs. FactSet did not elect the use-of-hindsight practical expedient in determining the lease term and in assessing impairment. FactSet elected the practical expedient not to separate lease components from non-lease components but, rather, to combine them into one single lease component, which FactSet recognizes over the expected lease term on a straight-line expense basis in occupancy costs (a component of SG&A expense). The reductionCompany has also elected to apply the short-term lease exception to not recognize lease ROU assets and lease liabilities for leases with a term of 12 months or less. FactSet will recognize these lease payments on a straight-line basis over the lease term in Occupancy costs (a component of SG&A expense).
The adoption of the lease standard primarily related to the Company’s real estate operating leases. As of November 30, 2020, the Company recognized $257.6 million of Lease right-of-use assets, net(initially measured as the lease liabilities, adjusted for deferred rent and lease incentives) and combined Current and Long-term lease liabilities of $310.7 million in the provision was partially offset byConsolidated Balance Sheet. The lease ROU assets and lease liabilities recognized did not include any renewal or termination options that were not yet reasonably certain to be exercised.
Lease liabilities are measured as the benefit from the revisionpresent value of the one-time transition taxfuture minimum lease payments, which includes fixed lease payments and certain qualifying index-based variable payments, over the lease term. The present value is calculated using FactSet’s incremental borrowing rate ("IBR") within the geography where the leased asset is located as there is no rate implicit in the
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Company’s operating lease arrangements. As FactSet does not have any outstanding public debt, the Company estimates the IBR based on accumulated earningsFactSet’s estimated credit rating and profitsavailable market information. The IBR is determined at lease commencement, or as of foreign subsidiaries permittedSeptember 1, 2019 for operating leases in existence upon adoption of ASC 842. The IBR is subsequently reassessed upon any modification to the lease arrangement.
The following table reconciles FactSet’s future undiscounted cash flows related to the Company’s operating leases and the reconciliation to the Current and Long-term lease liabilities as of November 30, 2020:
(in thousands)
Minimum Lease
Payments
Fiscal Years Ended August 31,
2021 (remaining nine months)$32,134 
202241,942 
202338,317 
202436,510 
202535,815 
Thereafter198,108 
Total$382,826 
Less: Imputed interest72,149 
Present value$310,677 
The components of lease cost related to the operating leases were as follows:
Three Months Ended November 30,
(in millions)
20202019
Operating lease cost1
$10.7 $10.6 
Variable lease cost2
$3.4 $5.0 
1.Operating lease costs include fixed lease payments and qualifying index-based variable payments that qualified for lease accounting under ASC 842, Leases and complied with the practical expedients and exceptions elected by FactSet.
2.Variable lease costs were not included in the TCJA recognized duringmeasurement of the six months ended February 28, 2019.
FactSet finalized the accountinglease liabilities and are primarily related to variable non-lease costs and leases that qualified for the tax effects ofshort-term lease exception. These variable non-lease costs included costs that were not fixed at the TCJA with respectlease commencement date and are not dependent on an index or rate. These cost relate to utilities, real estate taxes, insurance and maintenance.
The following table summarizes the Company's lease term and discount rate assumptions related to the one-time transition tax; howeveroperating leases recorded on the tax effects may be affected by changes in interpretations atConsolidated Balance Sheets:
November 30, 2020August 31, 2020
Weighted average remaining lease term (in years)
10.010.1
Weighted average discount rate (IBR)
4.3 %4.2 %

The following table summarizes supplemental cash flow information related to the federal and state levels, and any additional regulatory guidance that may be issued.Company's operating leases:
Three Months Ended November 30,
(in thousands)
20202019
Cash paid for amounts included in the measurement of lease liabilities$9.7 $10.5 
Lease ROU assets obtained in exchange for lease liabilities$1.1 $2.1 

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14.Table of Contents
11. DEBT
FactSet’s debt obligations at November 30, 2020 and August 31, 2020 consisted of the following:
(in thousands)(in thousands)February 29, 2020August 31, 2019(in thousands)November 30, 2020August 31, 2020
2019 Revolving Credit Facility (maturity date of March 29, 2024)$575,000  $575,000  
2019 Revolving Credit Facility2019 Revolving Credit Facility$575,000 $575,000 
2019 Revolving Credit Facility loan origination fees2019 Revolving Credit Facility loan origination fees(600)(646)
Other Long-term debt1
Other Long-term debt1
1,111 
Long-term debtLong-term debt$575,511 $574,354 
1This debt was acquired as part of the TVL acquisition, refer to Note 7, Acquisition, for more information on the acquisition.
On March 29, 2019, the Company entered into the 2019 Credit Agreementa credit agreement between FactSet, as the borrower, and PNC Bank, National Association ("PNC"), as the administrative agent and lender (the "2019 Credit Agreement"). The 2019 Credit Agreement provides for a $750.0 million revolving credit facility (the "2019 Revolving Credit Facility"). FactSet may request borrowings under the 2019 Revolving Credit Facility until its maturity date of March 29, 2024. The 2019 Credit Agreement also allows FactSet, subject to certain requirements, to arrange for additional borrowings with PNC for an aggregate amount up to $500.0 million, provided that any such request for additional borrowings must be in a minimum amount of $25.0 million.
As of February 29, 2020, FactSet has borrowed $575.0 million of the available $750.0 million provided by the 2019 Revolving Credit Facility, resulting in $175.0 million available to be withdrawn. FactSet is required to pay a commitment fee using a pricing grid currently at 0.10% based on the daily amount by which the available balance in the 2019 Revolving Credit Facility exceeds the borrowed amount. All outstanding loan amounts are reported as Long-term debt within the Consolidated Balance Sheets at February 29, 2020 and August 31, 2019.November 30, 2020. The principal balance is payable in full on the maturity date.
The fair value of the Company's long-term debt under the 2019 Revolving Credit Facility was $575.0 million as of February 29,November 30, 2020, which the Company believes approximates the carrying amount as the terms and interest raterates approximate market rates given its floating interest rate basis. Borrowings under the loan2019 Revolving Credit Facility bear interest on the outstanding principal amount at a rate equal to the daily LIBOR rate plus a spread using a debt leverage pricing grid, currently at 0.875%. For the three months ended February 29,November 30, 2020 and February 28, 2019, the CompanyFactSet recorded interest expense of $3.8 million and $5.1 million, respectively, on its outstanding debt, amounts. Forincluding the six months ended February 29, 2020 and February 28, 2019 the Company recorded interest expenseamortization of $8.0debt issuance costs of $2.1 million and $9.9$4.2 million, respectively, on its outstanding debt amounts. Thenet of the effects of the interest rate swap agreement. Including the effects of the interest rate swap agreement, the year-to-date weighted average interest rate on amounts outstanding under the Company's credit facilities2019 Revolving Credit Facility was 2.76%1.40% and 3.35% for the year to date ended February 29,2.20% as of November 30, 2020 and August 31, 2019,2020, respectively. Refer to Note 6, Derivative Instruments for further discussion on the interest rate swap agreement. Interest on the loan outstanding under the 2019 Revolving Credit Facility is payable quarterly, in arrears, and on the maturity date.
During fiscal 2019, FactSet incurred approximately $0.9 million in debt issuance costs related to the 2019 Credit Agreement. These costs were capitalized as loan origination fees and are amortized into interest expense ratably over the term of the 2019 Credit Agreement.
The 2019 Credit Agreement contains covenants and requirements restricting certain FactSet activities, which are usual and customary for this type of loan. In addition, the 2019 Credit Agreement requires that FactSet maintainsmaintain a consolidated net leverage ratio, as measured by total net funded debt/EBITDA (as defined in the 2019 Credit Agreement) below a specified level as of the end of each fiscal quarter. The Company was in compliance with all the covenants and requirements within the 2019 Credit Agreement as of February 29,November 30, 2020.
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15. LEASES

In February 2016, the FASB issued an accounting standard update related to accounting for leases. The update requires the recognition of ROU assets and liabilities on the balance sheet and the disclosure of qualitative and quantitative information about leasing arrangements. FactSet adopted the standard as of September 1, 2019, using a modified retrospective approach to record the required cumulative effect adjustments to the opening balance sheet in the period of adoption.
FactSet reviews new arrangements at inception to evaluate whether the Company obtains substantially all the economic benefits of and has the right to control the use of an asset. If FactSet determines that an arrangement qualifies as a lease, a lease liability and a corresponding ROU asset are recognized on the lease commencement date which includes fixed lease payments and certain qualifying index-based variable payments.
In determining the amount of lease payments used in measuring ROU assets and lease liabilities, FactSet elected the package of practical expedients permitted under the transition guidance, which permits the Company not to reassess under the new standard the prior conclusions about lease identification, lease classification, and initial direct costs. FactSet did not elect the use-of-hindsight practical expedient in determining the lease term and in assessing impairment. FactSet elected the practical expedient not to separate lease components from non-lease components but, rather, to combine them into one single lease component. The Company has also elected to apply the short-term lease exception to not recognize lease liabilities and ROU assets for leases with a term of 12 months or less. FactSet will recognize these lease payments on a straight-line basis over the lease term in Occupancy expense (a component of SG&A expense).
The adoption of the lease standard primarily related to the Company’s real estate operating leases. As a result of the adoption of the standard, the Company recognized lease liabilities (initially measured at the present value of the future minimum lease payments over the remaining lease term at the commencement date) of $266.4 million as of November 30, 2019, included in Current lease liabilities and Lease liabilities on the Consolidated Balance Sheet. The Company also recognized ROU assets (initially measured as the lease liabilities, adjusted for deferred rent and lease incentives) of $217.0 million as of November 30, 2019, included in Lease right-of-use assets, net on the Consolidated Balance Sheet. As of February 29, 2020, the ROU assets balance was $235.9 million and the Lease liabilities balance was $285.1 million, classified in the same Consolidated Balance Sheet accounts used upon adoption.
Lease liabilities are measured as the present value of the future minimum lease payments over the lease term using FactSet’s incremental borrowing rate ("IBR") within the geography where the leased asset is located, as there is no rate implicit in the Company’s operating lease arrangements. As FactSet does not have any outstanding public debt, the Company estimates the IBR based on FactSet’s estimated credit rating and available market information. The IBR is determined at lease commencement, or as of September 1, 2019 for operating leases in existence upon adoption of ASC 842. The IBR is subsequently reassessed upon a modification to the lease arrangement.
As of February 29, 2020, the Company’s leases have remaining terms of less than one year to just over 15 years. The ROU assets and lease liabilities recognized did not include any renewal or termination options that were not yet reasonably certain to be exercised. FactSet’s operating lease net expense for the three and six months ended February 29, 2020 was $9.8 million and $20.4 million, respectively.Charges related to FactSet's operating leases that are variable, and therefore not included in the measurement of the lease liabilities for the three and six months ended February 29, 2020 were $4.4 million and $9.5 million, respectively.
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The following table reconciles FactSet’s future undiscounted cash flows related to the Company’s operating leases and the reconciliation to the operating lease liability as of February 29, 2020:
(in thousands)
Minimum Lease
Payments
Years ended August 31,
Remainder of 2020$18,618  
202138,574  
202235,845  
202332,147  
202430,222  
Thereafter194,375  
Total undiscounted lease payments349,781  
Less: imputed interest64,716  
Present value of total lease payments$285,065  
FactSet previously entered into a real estate lease in the Philippines, which was planned to commence in phases, providing FactSet with access to the underlying leased rental space during fiscal 2020. The rental space that FactSet has not taken possession of as of February 29, 2020 is not included in the table above nor included in the lease ROU assets and liabilities as of February 29, 2020. The lease is for approximately 10 years and the undiscounted future rent payments for those leases that have not commenced as of February 29, 2020 is approximately $45 million.
The following table presents other information related to the operating leases recorded on the Consolidated Balance Sheets as of February 29, 2020:
Weighted average remaining lease term (in years)
10.5
Weighted average discount rate (IBR)
3.9%
Cash paid for amounts included in the measurement of lease liabilities (in millions)
 $ 9.4

16.12. COMMITMENTS AND CONTINGENCIES
Commitments represent obligations, such as those for future purchases of goods or services, that are not yet recorded on the balance sheet as liabilities. FactSet records liabilities for commitments when incurred (i.e., when the goods or services are received).
Purchase Commitments with Suppliers and Vendors
Purchase commitmentsobligations represent payments due in future periods in respect of commitments to the Company’s various data vendors as well as commitments to purchase goods and services such as telecommunication and computer maintenance services. These purchase commitments are agreements that are enforceable and legally binding on FactSet, and they specify all significant terms, including: fixed or minimum quantities to be purchased; fixed, minimum or variable price provisions; and the approximate timing of the transaction. As of August 31, 2019,2020, the Company had total purchase commitments with suppliers of $69.9$226.0 million. During the three months ended November 30, 2020, FactSet entered into a software subscription agreement with total purchase commitments of approximately $10.0 million with a contract term of three years. There were no other material changes in the Company’s purchase commitments during the sixthree months ended February 29,November 30, 2020.
Letters of Credit
ApproximatelyFrom time to time, FactSet is required to obtain letters of credit in the ordinary course of business, with approximately $2.9 million of standby letters of credit have been issued during the ordinary course of business in connection with the Company’s current leased office spaceoutstanding as of February 29,November 30, 2020. These standby letters of credit utilize the same covenants included in the 2019 Credit Agreement. Refer to Note 14 11, Debt for more information on these covenants.
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Contingencies
Income Taxes
Uncertain income tax positions are accounted for in accordance with applicable accounting guidance,, refer to Note 13 9, Income Taxes, for further details. FactSet is currently under audit by tax authorities and has reserved for potential adjustments to its provision for income taxes that may result from examinations by, or any negotiated settlements with, these tax authorities. The Company believes that the final outcome of these examinations or settlements will not have a material effect on its results of operations. If events occur which indicate payment of these amounts is unnecessary, the reversal of the liabilities would result in the recognition of tax benefits in the period FactSet determines the liabilities are no longer necessary. If the Company’s estimates of the federal, state, and foreign income tax liabilities are less than the ultimate assessment, a further charge to expense would result.
Legal Matters
FactSet accrues non-income tax liabilities for contingencies when management believes that a loss is probable, and the amounts can be reasonably estimated, while contingent gains are recognized only when realized. The Company is engaged in various legal proceedings, claims and litigation that have arisen in the ordinary course of business, including employment matters, commercial and intellectual property litigation. The outcome of all the matters against the Company is subject to future resolution, including the uncertainties of litigation. Based on information available at February 29,November 30, 2020, FactSet’s management believes that the ultimate outcome of these unresolved matters against the Company, individually or in the aggregate, will not have a material adverse effect on the Company's consolidated financial position, its results of operations or its cash flows.
Sales Tax Matters
In August 2019, FactSet received a Notice of Intent to Assess (the "Notice") additional sales taxes, interest and underpayment penalties from the Commonwealth of Massachusetts Department of Revenue (the "Commonwealth") relating to prior tax periods. The Notice follows FactSet's previously disclosed response to a letter from the Commonwealth requesting additional sales information. Based upon the Notice, it is the Commonwealth's intention to assess sales/use tax, interest and penalties on previously recorded sales transactions. The Company filed an appeal to the Notice and intends to contest any such assessment, if assessed, and continues to cooperate with the Commonwealth's inquiry. Due to the uncertainty surrounding the assessment process, the Company is unable to reasonably estimate the ultimate outcome of this matter and, as such, has not recorded a liability as of February 29,November 30, 2020. FactSet believes that it will ultimately prevail if the Company is presented with a formal assessment; however, if FactSet does not prevail, the amount could have a material impact on the Company’s consolidated financial position, cash flows and results of operations.
Indemnifications
As permitted or required under Delaware law and to the maximum extent allowable under that law, FactSet has certain obligations to indemnify its current and former officers and directors for certain events or occurrences while the officer or director is, or was, serving at FactSet’s request in such capacity. These indemnification obligations are valid as long as the director or officer acted in good faith and in a manner the person reasonably believed to be in, or not opposed to, the best
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interests of the Company, and with respect to any criminal action or proceeding, had no reasonable cause to believe his or her conduct was unlawful. The maximum potential amount of future payments FactSet could be required to make under these indemnification obligations is unlimited; however, FactSet has a director and officer insurance policy that it believes mitigates FactSet’s exposure and may enable FactSet to recover a portion of any future amounts paid. The Company believes the estimated fair value of these indemnification obligations is immaterial.
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Concentrations of Credit Risk
Cash equivalents
CashFinancial instruments that potentially subject FactSet to concentrations of credit risk consist primarily of cash, cash equivalents and investment securities. The Company is exposed to credit risk for cash and cash equivalents held in financial institutions in the event of a default, to the extent that such amounts are maintained primarily with fivein excess of applicable insurance limits. To mitigate associated concentration risk, FactSet utilizes credit-worthy financial institutions. Deposits held with banks may exceed the amount of insurance provided on such deposits. These deposits may be redeemed upon demand and are maintained with financial institutions, with reputable credit, and therefore, bear minimal credit risk. The Company also seeks to mitigate its credit risks by spreading such risks across multiple counterparties and monitoring the risk profiles of these counterparties.
Accounts Receivable
Accounts receivable are unsecured and are derived from revenue earned from clients located around the globe. The Company does not require collateral from its clients but performs credit evaluations on an ongoing basis. The Company maintains reserves for potential write-offs and evaluates the adequacy of the reserves periodically. These losses have historically been within expectations. No single client represented 10% or more than 3% of FactSet’s total subscription revenue in any period presented. At February 29, 2020, the Company’s largest individual client accounted for approximately 3% of total annual subscriptions, and subscriptions from the ten largest clients did not surpass 14% of total annual subscriptions, consistent with the level at August 31, 2019. As of February 29,November 30, 2020, the receivable reserve was $7.9$7.3 million compared to $10.5$8.0 million as of August 31, 2019.2020.
Derivative Instruments
As a result of theFactSet's use of derivative instruments exposes the Company is exposed to counterparty credit risk. The Company has incorporated counterparty credit risk into the fair value of its derivative assets and its own credit risk into the value of the Company’s derivative liabilities, when applicable. For derivative instruments, the Company calculates credit risk from observable data related to credit default swaps ("CDS") as quoted by publicly available information. Counterparty risk is represented by CDS spreads related to the senior secured debtextent that the counterparties may be unable to meet the terms of the respective bank with whom the Company has executed these derivative transactions.their agreements. To mitigate counterparty credit risk, the Company enters into contracts with largelimits counterparties to credit-worthy financial institutions and regularly reviews itsdistributes contracts among these institutions to reduce the concentration of credit exposure balances as well as the creditworthiness of the counterparties. For the Company’s liabilities, as CDS spread information is not available forrisk. FactSet the Company’s credit risk is determined based on using a simple average of CDS spreads for peer companies. The Company does not expect any losses as a result of default of its counterparties.
Concentrations of Other Risk
Data Content Providers
Certain data sets that FactSet relies on havecertain data sets where there are a limited number of suppliers, although thesuppliers. The Company makes every effort to assure that, where reasonable, alternative sources are available. FactSet is not dependent on any one third-party data supplier in order to meet the needs of its clients. FactSet combines the data from these commercial databases into its own dedicated single online service, which the client accessesits clients access to perform their analysis. No single vendor or data supplier represented more than 10% of FactSet's total data costs for the sixthree months ended February 29,November 30, 2020 or February 28,November 30, 2019.

13.STOCKHOLDERS’ EQUITY
Shares of common stock outstanding were as follows:
Three Months Ended November 30,
(in thousands)20202019
Balance, beginning of year at September 1, 2020 and 2019, respectively38,030 38,118 
Common stock issued for employee stock plans117 135 
Repurchase of common stock from employees(1)
(7)(6)
Repurchase of common stock under the share repurchase program(132)(343)
Balance at November 30, 2020 and November 30, 2019, respectively38,008 37,904 
(1)For the three months ended November 30, 2020 and November 30, 2019, the Company repurchased 6,728 and 5,778 shares, or $2.1 million and $1.5 million, of common stock, respectively, in settlement of employee tax withholding obligations due upon the vesting of restricted stock and exercise of stock options.
Share Repurchase Program
Repurchases of shares of common stock are made from time to time in the open market and privately negotiated transactions, subject to market conditions. For the three months ended November 30, 2020 and 2019, the Company repurchased 131,800 shares for $43.1 million and 343,000 shares for $84.4 million, respectively.
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On March 24, 2020, the Board of Directors of FactSet approved a $220.0 million increase to the existing share repurchase program. As of November 30, 2020, $215.9 million remained authorized for future share repurchases. There is no defined number of shares to be repurchased over a specified timeframe through the life of the share repurchase program. It is expected that share repurchases will be paid using existing and future cash generated by operations.
Restricted Stock
Restricted stock awards entitle the holders to receive shares of common stock as the awards vest over time. For the three months ended November 30, 2020, 17,946 shares of previously granted restricted stock vested and were included in common stock outstanding as of November 30, 2020 (recorded net of 6,728 shares repurchased from employees at a cost of $2.1 million to cover their cost of taxes upon vesting of the restricted stock). During the three months ended November 30, 2019, 15,376 shares of previously granted restricted stock vested and were included in common stock outstanding as of November 30, 2019 (recorded net of 5,778 shares repurchased from employees at a cost of $1.5 million to cover their cost of taxes upon vesting of the restricted stock).

Dividends
The Company’s Board of Directors declared the following dividends for the first three months of fiscal 2021 and 2020 respectively:
Year EndedDividends per
Share of
Common Stock
Record DateTotal $ Amount
(in thousands)
Payment Date
Fiscal 2021
First Quarter$0.77 November 30, 2020$29,266 December 17, 2020
Fiscal 2020
First Quarter$0.72 November 29, 2019$27,291 December 19, 2019
Future cash dividend payments will depend on the Company’s earnings, capital requirements, financial condition and other factors considered relevant by the Company and are subject to final determination by the Company’s Board of Directors.
Accumulated Other Comprehensive Loss
The components of AOCL are as follows:
(in thousands)November 30, 2020August 31, 2020
Accumulated unrealized losses on cash flow hedges$(1,707)$(1,591)
Accumulated foreign currency translation adjustments(37,369)(37,702)
Total AOCL$(39,076)$(39,293)

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14.EARNINGS PER SHARE
A reconciliation of the weighted average shares outstanding used in the basic and diluted earnings per share ("EPS") computations is as follows:
(in thousands, except per share data)Net Income
(Numerator)
Weighted
Average
Common Shares
(Denominator)
Per Share
Amount
For the three months ended November 30, 2020
Basic EPS
Income available to common stockholders$101,206 38,007 $2.66 
Diluted EPS
Dilutive effect of stock options and restricted stock690 
Income available to common stockholders plus assumed conversions$101,206 38,697 $2.62 
For the three months ended November 30, 2019
Basic EPS
Income available to common stockholders$93,957 37,978 $2.47 
Diluted EPS
Dilutive effect of stock options and restricted stock609 
Income available to common stockholders plus assumed conversions$93,957 38,587 $2.43 
Dilutive potential common shares consist of stock options and unvested performance-based awards. There were 1,750 stock options excluded from the calculation of diluted EPS for the three months ended November 30, 2020, because their inclusion would have been anti-dilutive. For the three months ended November 30, 2019, the number of stock options excluded from calculation of diluted EPS was 20,128.
Performance-based awards are omitted from the calculation of diluted EPS until it is determined that the performance criteria has been met at the end of the reporting period. For the three months ended November 30, 2020, there were 72,090 performance-based awards excluded from the calculation of diluted EPS. For the three months ended November 30, 2019, there were 36,501 performance-based awards excluded from the calculation of diluted EPS.
15. STOCK-BASED COMPENSATION
Stock-based Compensation
The Company recognized total stock-based compensation expense of $11.3 million and $9.8 million during the three months ended November 30, 2020 and 2019, respectively. As of November 30, 2020, $117.0 million of total unrecognized compensation expense related to non-vested equity awards is expected to be recognized over a weighted average period of 3.4 years. Stock-based compensation expense related to the FactSet Research Systems Inc. Employee Stock Purchase Plan, as Amended and Restated (the "ESPP") was $0.5 million for both the three months ended November 30, 2020 and 2019.
As of November 30, 2020, FactSet had 5.1 million share-based awards available for grant under the FactSet Research Systems Inc. Stock Option and Award Plan, as Amended and Restated (the "LTIP") and 0.2 million share-based awards available for grant under the FactSet Research Systems Inc. Non-Employee Directors' Stock Option and Award Plan, as Amended and Restated (the "Director Plan").
Employee Stock Option Awards
During the three months ended November 30, 2020, FactSet granted 408,093 stock options with a weighted average exercise price of $316.71 to existing employees of the Company, using the lattice-binomial option-pricing model. The majority of the stock options granted during the first three months of fiscal 2021 related to the annual employee grant on November 9, 2020 under the LTIP. These stock option awards vest 20% annually on the anniversary date of the grant and are fully vested after five years, expiring ten years from the date of grant.
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The estimated fair value of employee stock options granted on November 9, 2020 was determined with the following assumptions:
November 9, 2020 Grant Details
Risk-free interest rate0.10% - 0.80%
Expected life (years)7.13
Expected volatility27.5 %
Dividend yield0.91 %
Estimated fair value$78.23
Exercise price$316.71
Fair value as a percentage of exercise price24.7 %
Non-Employee Director Stock Option Grant
The Director Plan provides for the grant of share-based awards, including stock options, to non-employee directors of FactSet. As of November 30, 2020, shares available for future grant under the Director Plan were 249,886. The expiration date of the Director Plan is December 19, 2027.
Restricted Stock Units
During the first three months of fiscal 2021, FactSet granted 41,358 non-performance based restricted stock units ("RSUs") and 36,424 performance-based restricted stock units ("PRSUs"). RSUs and PRSUs granted during the period were related to the annual employee grant on November 9, 2020. The RSUs and PRSUs granted had a weighted average grant date fair value of $306.37 under the LTIP. The RSUs and PRSUs granted to employees entitle the holders to shares of common stock as the units vest over time or the performance period, but not to dividends declared on the underlying shares while the restricted stock is unvested. The grant date fair value of restricted stock units is measured by reducing the grant date price of FactSet's common stock by the present value of the dividends expected to be paid on the underlying stock during the requisite service period, discounted at the appropriate risk-free interest rate. The majority of the RSUs granted vest 20% annually on the anniversary date of grant and are fully vested after five years and the majority of the granted PRSUs cliff vest on the third anniversary of the grant date, subject to the achievement of certain performance metrics. The remaining RSUs and PRSUs were granted to TVL employees as part of their transition to FactSet and vest 50% on the second anniversary of grant and 25% percent on each of the third and fourth anniversaries of grant, subject to the achievement of certain performance metrics for the PRSUs.
Employee Stock Purchase Plan
Shares of FactSet common stock may be purchased by eligible employees under the ESPP in three-month intervals. The purchase price is equal to 85% of the lesser of the fair market value of the Company’s common stock on the first day or the last day of each three-month offering period. Employee purchases may not exceed 10% of their gross compensation and there is a $25,000 contribution limit per employee during an offering period. Dividends paid on shares held in the ESPP are used to purchase additional ESPP shares at the market price on the dividend payment date.
During the three months ended November 30, 2020, employees purchased 9,269 shares at a weighted average price of $286.58 compared to 11,159 shares at a weighted average price of $220.70 for the three months ended November 30, 2019. At November 30, 2020, the ESPP had 168,535 shares reserved for future issuance.
16. SEGMENTINFORMATION
Operating segments are defined as components of an enterprise that have the following characteristics: (i) it engages in business activities from which it may earn revenue and incur expense, (ii) its operating results are regularly reviewed by the company's chief operating decision maker ("CODM") for resource allocation decisions and performance assessment, and (iii) its discrete financial information is available. The Company's Chief Executive Officer functions as FactSet's CODM.
The Company’s operating segments are aligned with how the Company, including its CODM, manages the business and the geographic markets in which it serves, with a primary focus on providing integrated global financial and economic information. The Company’s internal financial reporting structure is based on 3 segments: the Americas, EMEA and Asia Pacific. Within each of the segments, the Company primarily delivers insight and information through four workflow solutions including Research, Analytics and Trading, CTS and Wealth. These workflow solutions provide global financial and economic information to investment managers, investment banks and other financial services professionals.
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The Americas segment serves our clients throughout North, Central, and South America. The EMEA segment serves our clients in countries in Europe and Africa. The Asia Pacific segment serves our clients in countries in Asia and Australia. Segment revenue reflects sales to clients based in these respective geographic locations.
Each segment records compensation expense (including stock-based compensation), amortization of intangible assets, depreciation of furniture and fixtures, amortization of leasehold improvements, communication costs, professional fees, rent expense, travel, office and other direct expenses. Expenditures associated with the Company’s data centers, third-party data costs and corporate headquarters charges are recorded by the Americas segment and are not allocated to the other segments. The content collection centers, located in India, the Philippines, and Latvia, benefit all the Company’s operating segments, and thus the expenses incurred at these locations are allocated to each segment based on a percentage of revenue.
The following tables reflect the results of operations of the Company's segments for the three months ended November 30, 2020 and November 30, 2019:
(in thousands)AmericasEMEAAsia PacificTotal
For the three months ended November 30, 2020
   Revenue$244,337 $105,777 $38,092 $388,206 
   Operating income$56,376 $40,634 $24,021 $121,031 
   Capital expenditures$9,560 $319 $8,454 $18,333 
For the three months ended November 30, 2019
   Revenue$231,330 $100,830 $34,498 $366,658 
   Operating income$49,623 $41,218 $22,345 $113,186 
   Capital expenditures$24,024 $1,168 $1,588 $26,780 
The following table reflects the total assets for the Company's segments:
Segment Assets (in thousands)
November 30, 2020August 31, 2020
Americas$1,071,502 $1,111,600 
EMEA807,156 757,524 
Asia Pacific220,768 214,264 
Total assets$2,099,426 $2,083,388 









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ITEM 2.     MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
This Management’s Discussion and Analysis of Financial Condition and Results of Operations should be read in conjunction with the Consolidated Financial Statements and related notes included in this Quarterly Report on Form 10-Q, our Annual Report on Form 10-K for the fiscal year ended August 31, 2020, our Current Reports on Form 8-K and our other filings with the Securities and Exchange Commission. This discussion contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those discussed below. Factors that could cause such differences include, but are not limited to, those identified below and those discussed in Item 1A. Risk Factors of this Quarterly Report on Form 10-Q and our Annual Report on Form 10-K for the year ended August 31, 2020.
Management’s Discussion and Analysis of Financial Condition and Results of Operations ("MD&A") is designed to provide a reader of our financial statements with a narrative from the perspective of our management on our financial condition, results of operations, liquidity and certain other factors that may affect our future results. Our MD&A is presented in the following sections:
Executive Overview
Key Metrics
Results of Operations
LiquidityNon-GAAP Financial Measures
Liquidity and Capital Resources
Foreign Currency
Off-Balance Sheet Arrangements
Share Repurchase ProgramForeign Currency
Contractual Obligations
Dividends
SignificantCritical Accounting Policies and Critical Accounting Estimates
New Accounting Pronouncements
Market Trends
Forward-Looking Factors 
The MD&A should be read in conjunction with our 2019 Form 10-K, Current Reports on Form 8-K and other filings with the Securities and Exchange Commission, and the consolidated financial statements and related notes included in this Quarterly Report on Form 10-Q.
Executive Overview
FactSet Research Systems Inc. (the “Company”and its wholly-owned subsidiaries (collectively, "we," "our," "us" or “FactSet”"FactSet") is a global provider of integrated financial information, analytical applications and industry-leading services for the investment and corporate communities. For over 40 years, global financial professionals have utilized our content and multi-asset class solutions across each stage of the investment process. Our goal is to provide a seamless user experience spanning idea generation, research, portfolio construction and analysis, trade execution, performance measurement, risk management, reporting, and portfolio analysis,reporting, in which we serve the front, middle, and back offices to drive productivity and improved performance. Our flexible, open data and technology solutions can be implemented both across the investment portfolio lifecycle or as standalone components serving different workflows in the organization. We are focused on growing our business throughoutthrough three segments: the Americas, EMEA (Europe and Africa) and Asia Pacific. Within each of our three segments, the Americas, EMEA (formerly known as Europe), and Asia Pacific. Wewe primarily deliver insight and information through theour four workflow solutions of Research, Analytics and Trading, Content and Technology Solutions ("CTS") and Wealth.
We currently serve a wide range of financial professionals, which includeincluding but not limited to portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors, and corporate clients. We provide both insights on global market trends and intelligence on companies and industries, as well as capabilities to monitor portfolio risk and performance and to execute trades. We combine dedicated client service with open and flexible technology offerings, such as a configurable desktop and mobile platform, comprehensive data feeds, an open marketplace, digital portals and application programming interfaces (“APIs”interface ("APIs"). Our revenue is primarily derived from subscriptions to our products and services such as workstations, portfolio analytics, enterprise data, and research management.
Business Strategy
Current technology trends are leading to a greater demand to deliver a fully digital and integrated client experience. To take advantage of these developments, we have focused our innovations and strategic investments in cloud computing, data lakes, APIs and our hosted proprietary data and analytics platform to provide real-time, predictive business intelligence for a seamless client experience. We continue to expand our broad financial content to provide support for our clients' most sophisticated investment strategies including enhanced data in private markets, industry specific deep sector and environmental, social, and governance ("ESG") data. As a premier financial solutions provider for the global financial community, we provide workflow solutions and leading analytical applications, powered by cognitive capabilities and robust technology, across the investment lifecycle to create an open and scalable platform.portfolio lifecycle. We bring the front, middle and back officeoffices together to drive productivity and performance throughoutat every step of the portfolio lifecycle.investment process using our open and scalable solutions. Our strategy is focused on growing our business in each of our three segments: the Americas, EMEA,, and Asia Pacific. We believe this geographical strategic alignment helps us better
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manage our resources and concentrate on markets that demand our products.resources. To execute on our business strategy of broad-based growth across each geographical segment, we continue to look at ways to create value for our clients by offering data, products and analytical applications within our keyfour workflow solutions of Research, Analytics and Trading, CTS and Wealth.
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Fiscal 2020Second2021 First Quarter in Review
Revenue in the secondfirst quarter of fiscal 20202021 was $369.8$388.2 million, an increase of 4.2%5.9% from the prior year comparable period, fully attributedyear. Revenue increased across our geographic segments, primarily in the Americas, followed by EMEA and Asia Pacific, supported by increased revenue from each of our workflow solutions, mainly in Analytics and Trading and CTS, followed by Wealth. Organic revenue contributed to organic revenue growth.5.1% of the growth during the first quarter of fiscal 2021, compared to the prior year. Organic revenue excludes the effects of acquisitions and dispositions completed in the last 12 months, changes inthe effects of foreign currency rates in all periods presentedmovements on the current year period and the deferred revenue fair value adjustments from purchase accounting. Revenue increased across our geographic segments primarily driven byRefer to Non-GAAP Financial Measures in Item 2. of this Quarterly Report for a reconciliation between revenue growth in our Analytics and Trading, CTS and Wealth workflow solutions, from increased demand for our portfolio analytics solutions, our core and premium data feeds and our traditional and web-based wealth workstations. organic revenue.
As of February 29,November 30, 2020, organic annual subscription value ("organic ASV") plus professional services totaled $1.50$1.56 billion, an increase of 4.3%5.0% over November 30, 2019. Organic ASV at any given point in time represents the priorforward-looking revenue for the next 12 months from all subscription services currently being supplied to clients and excludes ASV from acquisitions and dispositions completed within the last 12 months, the effects of foreign currency movements on the current year comparable period.period and professional services. Organic ASV increased across all our geographic segments with the majority of the increase related to the Americas, followed by EMEA and Asia Pacific.
Although operatingOperating income decreased 2.2%, net incomegrew 6.9% and diluted earnings per share ("EPS") increased 4.7% and 5.0%, respectively,7.8% for the three months ended November 30, 2020, compared to the prior year period. Operating margin increased to 31.2% during the three months ended November 30, 2020 compared to 30.9% in the prior year period. This increase in net income and EPS wereoperating margin on a year-over-year basis was primarily driven bydue to higher revenue, growth of 4.2% and a decrease in the income tax provisionnon-compensatory employee-related expenses, occupancy costs and interest expense. The increase in net income and EPS werecomputer depreciation, partially offset by an increase in operating expenses primarily attributed to increases inhigher computer-related expenses, employee compensation expenses, including stock-based compensation expense, and professional fees onamortization of intangible assets, when expressed as a year-over-year basis.percentage of revenue.
As of February 29,November 30, 2020, our employee countheadcount was 9,892,10,622, up 3.8%7.7% in the past 12 months, due primarily to an increase in net new employees of 5.7%8.8% in Asia Pacific, and 4.6% in EMEA, partially offset by a net decrease of 1.3%6.0% in the Americas.Americas and 5.6% in EMEA. Of our total employees, 6,240employee headcount at November 30, 2020, 6,736 were located in Asia Pacific, 2,3422,505 were located in the Americas, and 1,3101,381 were located in EMEA.EMEA.
COVID-19 Update
In December 2019, a A novel strain of coronavirus, now known as COVID-19 (“COVID-19”("COVID-19"), was first reported in Wuhan, ChinaDecember 2019, and it has since extensively impacted the global health and economic environment. In January 2020,environment, with the World Health Organization (“WHO”) declared itcharacterizing COVID-19 as a Public Health Emergency of International Concern. On February 28, 2020, the WHO raised its assessment of the COVID-19 threat from high to very high at a global level due to the continued increase in the number of cases and affected countries, andpandemic on March 11, 2020. The COVID-19 virus has spread to nearly all regions in the world, creating significant uncertainties and disruption in the global economy.
We are closely monitoring pandemic-related developments, and our highest priority is the health and safety of our employees, clients, vendors and stakeholders. We have taken, and continue to take, numerous steps to address the COVID-19 pandemic. We have implemented a business continuity plan with a dedicated incident management team to respond quickly and effectively to changes in our environment to continue offering our clients uninterrupted products, services and support while also protecting our employees. We continue to coordinate our COVID-19 response based on guidance from global health organizations, relevant governments and pandemic response best practices.
We have required the vast majority of our employees at our offices across the globe (including our corporate headquarters) to work remotely on a temporary basis and have implemented global travel restrictions for our employees. Nearly all our employees are currently working remotely. We believe our transition to remote working has been successful and has not significantly affected our financial results as of November 30, 2020.
We are planning to re-open many of our offices during fiscal 2021, utilizing a three-phased approach to provide flexibility for employees with a focus on social distancing and safety. Our offices will not re-open until local authorities permit us to do so and our own criteria and conditions to ensure employee health and safety are satisfied. There can be no assurances as to when we re-open our offices or that there will be no negative impacts arising from the return to the office environment.
As of November 30, 2020, there has been minimal interruptions in our ability to provide our products, services and support to our clients. Working remotely has had relatively little impact on the WHO characterized COVID-19productivity of our employees, including our ability to gather content. We continue to work closely with our clients to provide consistent access to our products and services and have remained flexible to achieve client priorities as many implement their own contingency plans. Since the start of the pandemic,
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we have increased our support desk resources to manage increased volumes and have extended additional web IDs to our clients in need of immediate remote access to financial data.
Our revenue, earnings, and ASV are relatively stable and predictable as a pandemic.
Given the dynamic natureresult of these circumstances, the full impact ofour subscription-based business model. To date, we have not seen the COVID-19 pandemic having a material impact on our ongoing business, resultsrevenue or ASV, although we anticipate that there may be some level of operationsrevenue and overall financial performance cannot be reasonably estimated at this time.
ASV weakness going forward due to longer sales cycles and lower incremental client billings. The COVID-19 pandemic maycould curtail our clients’ spending and could lead them to delay or defer purchasing decisions or product and service implementations or may cause them to cancel or reduce their spending with us, which could materially adversely impact our business, results of operations and overall financial performance.us. In determining the possible revenue and ASV impact from the COVID-19 pandemic, we are considering the potential delay in decision making causing longer sales cycles (or conversely delayed cancellations from clients);, as well as possible implementation risk due to restrictions on being able to work onsite at our clients' facilities; and possible reduced seasonal hiring at investment banks, which are some of our largest clients, over the summer months. At this time, we anticipate that there may be some level of revenue and ASV weakness due to longer sales cycles and lower client billings. While our revenue, earnings, and ASV are relatively stable and predictable as a result of our subscription-based business model, we may experience the the effects of the COVID-19 pandemic on our results of operations and overall financial performance beginning in the third quarter fiscal 2020.
Our operations also have been affected by a range of external factors related to the COVID-19 pandemic that are not within our control. For example, many jurisdictions have imposed a wide range of restrictions on the physical movement of our employees and vendors to limit the spread of COVID-19. If the COVID-19 pandemic has a substantial impact on our employees or vendors attendance or productivity, our operations, including our ability to gather content, may suffer, and in turn our results of operations and overall financial performance may be harmed. Furthermore, if our employees incur substantial medical expenses due to COVID-19, our expenses may increase due to our self-funded employee medical insurance model.facilities.
We have taken numerous steps,incurred, and willmay continue to take further actions, in our approach to addressing the COVID-19 pandemic. We have implemented our business continuity plans and our incident management team is in place to respond to changes in our environment quickly and effectively. As a result of the COVID-19 pandemic, we instructed employees at many of our offices across the globe (including our corporate headquarters) to work from home on a temporary basis and have implemented travel restrictions. We have also incurredincur, additional expenses in connection with our response to the COVID-19 pandemic, including costs related to enablingenable our employees to support our clients while working remotely. These additional expenses were not material to our secondfirst quarter fiscal 2020 results. We also are working closely with our clients to support them as they implement their own contingency plans, helping them access our products2021 results, and services remotely. Wereductions in discretionary spending, particularly travel and entertainment, have more than offset these increased our support desk resources to manage increased volumes and have extended additional web IDs to clients in need of immediate remote access to financial data.
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expenses. We believe that implementingwe have the ability to implement additional cost reduction efforts will help usif necessary to mitigate the impact that any reduced revenues may have on our fiscal 2020future operating income. We are considering reducing expensesincome, through such methods as reduction of discretionary spending including travel and entertainment; tighter management of headcount spending, with a focus on our most critical areas and hiring in lower cost locations; andspending; reduction in variable third-party content costs in a manner consistent with client demand.demand; and reduction of discretionary spending, including travel and entertainment.
ReferOn March 27, 2020, the Coronavirus Aid, Relief, and Economic Security ("CARES") Act was signed into law to “Risk Factors” for further discussion ofaddress the economic impact of the COVID-19 pandemic onpandemic. On December 27, 2020, the Consolidated Appropriations Act, 2021 was signed into law and includes further relief and stimulus provisions to address economic concerns related to the COVID-19 pandemic. We continue to monitor any effects that may result from these Acts and other similar legislation or actions in geographies in which our business.business operates.
Key Metrics
The following is a review of our key metrics:
As of and for the
Three Months Ended
Change
(in thousands, except client and user counts and per share data)
February 29, 2020February 28, 2019
Revenue$369.8  $354.9  4.2 %
Operating income$106.3  $108.7  (2.2)%
Net income$88.7  $84.7  4.7 %
Diluted EPS$2.30  $2.19  5.0 %
Clients5,688  5,405  5.2 %
Users128,896  122,063  5.6 %
The table below provides a reconciliation of ASV to organic ASV:
As ofChange
(in millions)February 29, 2020February 28, 2019
As reported ASV(1)
$1,479.6  $1,419.5  
Currency impact to ASV(0.5) —  
Organic ASV(2)
$1,479.1  $1,419.5  4.2 %
(1)ASV at any given point in time represents the forward-looking revenue for the next 12 months from all subscription services currently being supplied to clients and excludes professional service fees, which are not subscription-based. The professional service fees are $24.5 million and $21.9 million as of February 29, 2020 and February 28, 2019, respectively.
(2)Organic ASV excludes ASV from acquisitions and dispositions completed within the last 12 months, the effects of foreign currency movements on the current year period and professional services.
Organic Annual Subscription Value Growth
Organic ASV at any given point in time represents the forward-looking revenue for the next 12 months from all subscription services currently being supplied to clients and excludes ASV from acquisitions and dispositions completed within the last 12 months, the effects of foreign currency movements on the current year period and professional services. With proper notice provided to us,as contractually required, our clients can add to, delete portions of, or terminate service, subject to certain contractual limitations.

As of February 29,November 30, 2020, our organic ASV totaled $1.48$1.53 billion, up 4.2%5.0% over the prior year comparable period.November 30, 2019. As of February 29,November 30, 2020, organic ASV plus professional services was $1.50$1.56 billion, an increase of 4.3%,5.0% compared to the prior year period.
November 30, 2019. The increase in year-over-year organic ASV was duelargely attributed to growthincreased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients.
Organic ASV increased across all of our geographic segments from increased sales of products and solutions to new and existing clients, with the majority of the ASV increase related to the Americas, which also benefited from our annual price increase for most clients in this segment, followed by growth in EMEA and Asia Pacific. This increase was driven by additional sales in our workflow solutions, primarily in Analytics and Trading, mainly due to increased sales in our portfolio reporting, risk management, performance and portfolio analytics solutions, CTS with increased sales from core and premium content sets, specifically related to company financial data and data management solutions, and Wealth from increased workstation sales.
Segment ASV
As of November 30, 2020, ASV from the Americas was $958.5 million, an increase of 5.6% from November 30, 2019. ASV from EMEA was $422.0 million, an increase of 4.7% from November 30, 2019, and Asia Pacific partially offset by increased cancellationsASV was $156.5 million, an increase of 9.5% compared to the prior year period.November 30, 2019. The increase in ASV fromacross all our workflow solutionsgeographic segments was largely driven by increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. The increased ASV in the Americas was primarily driven by Analytics and Trading, CTS and Wealth.followed by CTS. The EMEA ASV increase inwas mainly driven by CTS and Analytics and Trading and the Asia Pacific ASV increase was mainlyprimarily due to increased sales for our performanceAnalytics and risk productsTrading and our portfolio analytics solutions. The increase in ASV from CTS was primarily driven by increased sales in core and premium data feeds while the ASV increase in Wealth was mainly due to increased traditional and web-based workstation sales.CTS.
As of February 29, 2020, organic ASV from the Americas was $925.6 million, an increase of 3.9% from the prior year period. Organic ASV from EMEA was $407.8 million as of February 29, 2020, an increase of 3.8% compared to the prior year period. Asia Pacific ASV was $145.7 million as of February 29, 2020, an increase of 7.2%, compared to the prior year period. Combined EMEA and Asia Pacific ASV represented 37.4%37.6% of total ASV as of February 29,November 30, 2020, consistent with 37.3% in the prior year period.November 30, 2019.
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Buy-side and Sell-side Organic ASV increased in the Americas as of February 29,Growth
Buy-side and sell-side organic ASV growth rates at November 30, 2020 were 5.1% and 4.4%, respectively, compared to November 30, 2019. Buy-side clients account for approximately 84% of our organic ASV, consistent with the prior year period, and primarily from Analyticsincludes portfolio managers, analysts, traders, wealth managers, performance teams and Trading, CTS,risk and Wealth, along with our annual price increase in the region, partially offset by increased cancellations compared to the prior year period. Ascompliance teams at a variety of February 29, 2020, ASV increased in Asia Pacific mainly due to Analytics and Trading, CTS and Research. The ASV increase in EMEA was primarily driven by Analytics and Trading and CTS,firms, such as well as decreased cancellations in the region compared to the prior year period.
Buy-side and sell-side ASV growth rates for the second quarter of fiscal 2020 were 4.5% and 2.9%, respectively, compared to the prior year period. Buy-side clients account for 84.1% of ASV, which include traditional asset managers, wealth advisors, corporations, hedge funds, insurance companies, plan sponsors and fund of funds. The remaining portionremainder of our organic ASV is derived from sell-side firms, that perform M&A advisory work, capital markets servicesprimarily including investment bankers and private equity research.

and research analysts.
Client and User Additions
The table below presents our total clients and users:
As of November 30,
20202019Change
Clients5,939 5,601 6.0 %
Users138,238 126,785 9.0 %
Our total client count was 5,6885,939 as of February 29,November 30, 2020, representing a net increase of 283338 or 5.2%6.0% in the last 12 months. The increase was primarily due to an increase in corporate and wealth management and corporate clients. As part of February 29,our long-term growth strategy, we continue to focus on expanding and cultivating relationships with our existing client base through sales of workstations, applications, services and content.
As of November 30, 2020, there were 128,896138,238 professionals using FactSet, representing a net increase of 6,83311,453 or 5.6%9.0% in the last 12 months, driven primarily by traditionalan increase in corporate and web-based workstation sales.wealth management professionals.
Annual client retention was greater than 95% of ASV retention for the periods ending February 29,period ended November 30, 2020 and February 28, 2019 exceeded 95%. ClientNovember 30, 2019. When expressed as a percentage of clients, annual retention wasincreased to approximately 90% for the period ended November 30, 2020, compared to approximately 89% for the period ended February 29, 2020, compared to retention of 91% in the prior year period. Client retention was lower primarily due to continued cost pressures among institutional asset managers and hedge funds. As of February 29, 2020, our largest individual client accounted for less than 3% of total subscriptions and annual subscriptions from our ten largest clients did not surpass 14% of total client subscriptions.November 30, 2019.
Returning Value to Stockholders
On February 18,November 4, 2020, our Board of Directors approved a regular quarterly dividend of $0.72$0.77 per share. The cash dividend of $27.1$29.1 million was paid on March 19,December 17, 2020 to common stockholders of record at the close of business on February 28,November 30, 2020. We repurchased 267,500131,800 shares of common stock for $74.2$43.1 million during the secondfirst quarter of fiscal 20202021 under our existing share repurchase program. For the sixthree months ended February 29,November 30, 2020, we returned $213.0$72.2 million to stockholders in the form of share repurchases and dividends. Over the last 12 months, we returned $374.1$270.6 million to stockholders in the form of share repurchases and dividends. As of February 29, 2020, $80.0 million remains available for future share repurchases under the existing share repurchase program.

On March 24, 2020, our Board of Directors approved a $220.0 million increase to the existing share repurchase program. Subsequent toAs a result of this expansion, $300.0$215.9 million is available for future share repurchases.repurchases as of November 30, 2020.
Capital Expenditures
Capital expenditures infor the second quarter of fiscalthree months ended November 30, 2020 were $25.1$18.3 million, compared to $12.0$26.8 million a year ago. Capital expenditures of $7.1 million, or 28%, were primarily related to investment in technology.for the three months ended November 30, 2019. The remaindermajority of our capital expenditures during the three months ended November 30, 2020 related to the development of internal-use software and the build-out of our office space in the Philippines. The decrease from the prior year period was primarily formainly due to capital expenditures incurred during the three months ended November 30, 2019 related to the build-out of our new corporate headquarters in Norwalk, Connecticut, and office spacepartially offset by an increase in India.capitalized internal-use software during the three months ended November 30, 2020.

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Results of Operations
For an understanding of the significant factors that influenced our performance for the three and six months ended February 29,November 30, 2020 and February 28,November 30, 2019, the following discussion should be read in conjunction with the consolidated financial statementsConsolidated Financial Statements and related notes presented in this Quarterly Report on Form 10-Q.
Three Months EndedSix Months Ended
February 29,February 28,ChangeFebruary 29,February 28,Change Three Months Ended November 30,
(in thousands, except per share data)(in thousands, except per share data)2020201920202019(in thousands, except per share data)20202019Change
RevenueRevenue$369,780  $354,895  4.2 %$736,438  $706,535  4.2 %Revenue$388,206 $366,658 5.9 %
Cost of servicesCost of services$176,218  $165,108  6.7 %$341,175  $331,884  2.8 %Cost of services$188,088 $164,957 14.0 %
Selling, general and administrativeSelling, general and administrative$87,305  $81,099  7.7 %$175,820  $165,424  6.3 %Selling, general and administrative$79,087 $88,515 (10.7)%
Operating incomeOperating income$106,257  $108,688  (2.2)%$219,443  $209,227  4.9 %Operating income$121,031 $113,186 6.9 %
Net incomeNet income$88,686  $84,702  4.7 %$182,643  $168,998  8.1 %Net income$101,206 $93,957 7.7 %
Diluted earnings per common shareDiluted earnings per common share$2.30  $2.19  5.0 %$4.73  $4.37  8.2 %Diluted earnings per common share$2.62 $2.43 7.8 %
Diluted weighted average common sharesDiluted weighted average common shares38,576  38,619  38,582  38,714  Diluted weighted average common shares38,697 38,587 
Revenue
Three months ended February 29,November 30, 2020 compared to three months ended February 28,November 30, 2019
Revenue for the three months ended February 29,November 30, 2020 was $369.8$388.2 million, an increase of 4.2%, consistent with the organic revenue increase of 4.2%, compared to the prior year period.5.9%. The increase in revenue was duelargely attributed to growthincreased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. This was driven by increased revenue across all our operatinggeographic segments forprimarily from the three months ended February 29, 2020Americas, followed by EMEA and Asia Pacific. The increase in segment revenue was due to increased revenue in our workflow solutions, most notably by Analytics and Trading and CTS, followed by Wealth, compared to the prior year period, with the majorityyear. The revenue growth of the increase in revenue driven by the Americas, which also benefited from our annual price increase for the majority5.9% was reflective of our clients in the region, partially offset by cancellations.

Six months ended February 29, 2020 compared to six months ended February 28, 2019
Revenue for the six months ended February 29, 2020 was $736.4 million, an increase of 4.2%, comparable with the organic revenue growth of 5.1% or $386.7 million in organic revenue, a 50 basis point increase of 4.2%, over the same periodfrom deferred revenue fair value adjustments from purchase accounting and acquisition-related revenue and a year ago. The30 basis point increase in revenue was due to growth across all our operating segments for the six months ended February 29, 2020 compared to the prior year period, with the increase in revenue primarily related to the Americas, which also benefited from our annual price increase for the majority of our clients in the region during the second quarter of fiscal 2020, partially offset by cancellations.foreign currency exchange rate fluctuations.
Revenue by Operating Segment
Three Months EndedSix Months Ended Three Months Ended November 30,
February 29,February 28,ChangeFebruary 29,February 28,Change
(in thousands)(in thousands)2020201920202019(in thousands)20202019Change
AmericasAmericas$232,731  $223,315  4.2 %$464,061  $445,518  4.2 %Americas$244,337 $231,330 5.6 %
% of revenue% of revenue62.9 %62.9 %63.0 %63.1 %% of revenue62.9 %63.1 %
EMEAEMEA$102,105  $98,933  3.2 %$202,936  $196,698  3.2 %EMEA$105,777 $100,830 4.9 %
% of revenue% of revenue27.2 %27.5 %
Asia PacificAsia Pacific34,944  32,647  7.0 %69,441  64,319  8.0 %Asia Pacific$38,092 $34,498 10.4 %
International$137,049  $131,580  4.2 %$272,377  $261,017  4.4 %
% of revenue% of revenue37.1 %37.1 %37.0 %36.9 %

% of revenue9.8 %9.4 %
ConsolidatedConsolidated$369,780  $354,895  4.2 %$736,438  $706,535  4.2 %Consolidated$388,206 $366,658 5.9 %
Three months ended February 29,November 30, 2020 compared to three months ended February 28,November 30, 2019
Revenue from our Americas segment increased 4.2%5.6% to $232.7$244.3 million during the three months ended February 29,November 30, 2020, compared to $223.3$231.3 million from the same period a year ago. This year-over-year revenue growthincrease was due mainlylargely attributed to increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. This increase was driven by increased sales of products andour workflow solutions, to clients primarily in Analytics and Trading and CTS, followed by Wealth. The revenue growth of 5.6% was reflective of organic revenue growth of 5.1% and Wealth, along with our annual pricea 50 basis point increase for the majority of the Americas' clients, partially offset by cancellations. Organicfrom deferred revenue in the Americas increased 4.2% compared to the same period a year ago.fair value adjustments from purchase accounting and acquisition-related revenue. Revenue from our Americas operations accounted for 62.9% of our consolidated revenue duringfor the second quarter of fiscalthree months ended November 30, 2020, and 2019.down from 63.1% in the prior year period.

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EMEA revenue increased 4.9% to $105.8 million during the three months ended November 30, 2020, compared to $100.8 million from the same period a year ago. This year-over-year revenue increase was largely attributed to increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. This increase was driven by increased sales of our workflow solutions, mainly in Analytics and Trading and CTS. The revenue growth of 4.9% was reflective of organic revenue growth of 3.4%, a 100 basis point increase from foreign currency exchange rate fluctuations and a 50 point basis point increase from deferred revenue fair value adjustments from purchase accounting.

Asia Pacific revenue increased 10.4% to $38.1 million during the three months ended November 30, 2020, compared to $34.5 million from the same period a year ago. This year-over-year revenue increase was largely due to increased sales and price increases partially offset by cancellations by existing clients and increased sales to new clients. This increase was driven by increased sales of our workflow solutions, primarily in Analytics and Trading and CTS. The revenue growth of 10.4% was reflective of organic revenue growth of 9.8% and a 60 basis point increase from foreign currency exchange rate fluctuations.

Revenue by Workflow Solution
Three months ended November 30, 2020 compared to three months ended November 30, 2019
The revenue growth of 5.9% across our operating segments was primarily driven by increased revenue from Analytics and Trading and CTS followed by Wealth for the three months ended November 30, 2020, compared to the same period a year ago. The revenue increase from Analytics and Trading was primarily due to increased demand for our risk management, portfolio reporting, performance and portfolio analytics solutions. The increase in CTS revenue was driven mainly by higher sales of core and premium content sets, specifically related to company financial data and data management solutions. Wealth also experienced an increase in revenue mainly due to higher sales of our workstation product.
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EMEA revenue increased 3.2% to $102.1 million during the three months ended February 29, 2020, compared to $98.9 million from the same period a year ago. This revenue growth was mainly due to increased sales of products and solutions to clients primarily in Analytics and Trading and CTS, partially offset by cancellations. The EMEA organic revenue growth rate was 3.1% for the three months ended February 29, 2020, compared to the same period a year ago.

Asia Pacific revenue increased 7.0% to $34.9 million during the three months ended February 29, 2020, compared to $32.6 million from the same period a year ago. This revenue growth was due mainly to increased sales of products and solutions to clients primarily in the Analytics and Trading, CTS and Research workflows, partially offset by cancellations. Asia Pacific organic revenue increased 7.0% for the three months ended February 29, 2020, compared to the same period a year ago.

Six months ended February 29, 2020 compared to six months ended February 28, 2019
Revenue from our Americas segment increased 4.2% to $464.1 million during the six months ended February 29, 2020, compared to $$445.5 million from the same period a year ago. This revenue growth was due mainly to increased sales of products and solutions to clients primarily in Analytics and Trading, CTS and Wealth, partially offset by cancellations. Organic revenue in the Americas increased 4.2% compared to the same period a year ago. Revenue from our Americas operations accounted for 63.0% of our consolidated revenue for the six months ended February 29, 2020, compared to 63.1% in the prior year period.

EMEA revenue increased 3.2% to $202.9 million during the six months ended February 29, 2020, compared to $196.7 million from the same period a year ago. This revenue growth was due mainly to increased sales of products and solutions to clients primarily in Analytics and Trading and CTS, partially offset by cancellations. The EMEA organic revenue growth rate was 3.0% for the six months ended February 29, 2020, compared to the same period a year ago.

Asia Pacific revenue increased 8.0% to $69.4 million during the six months ended February 29, 2020, compared to $64.3 million from the same period a year ago. This revenue growth was due mainly to increased sales of products and solutions to clients primarily in the Analytics and Trading, CTS and Research workflows, partially offset by cancellations. Asia Pacific organic revenue increased 8.0% for the six months ended February 29, 2020, compared to the same period a year ago.

Revenue by Workflow Solution
Three months ended February 29, 2020 compared to three months ended February 28, 2019
The revenue growth of 4.2% across our operating segments for the three months ended February 29, 2020 compared to the same period a year ago was primarily driven by Analytics and Trading, CTS, and Wealth, along with our annual price increase for the majority of our Americas' clients. Revenue growth from Analytics and Trading was primarily due to increased sales of portfolio analytics solutions and performance and risk products. The growth in CTS was driven mainly by increased sales of core and premium data feeds. Wealth also experienced growth mainly due to higher sales of our traditional and web-based workstation product. Offsetting these positive growth factors were increased cancellations compared to the prior year period, resulting from continued industry-wide cost pressures and firm consolidations.

Six months ended February 29, 2020 compared to six months ended February 28, 2019
The revenue growth of 4.2% across our operating segments for the six months ended February 29, 2020 compared to the same period a year ago was primarily driven by Analytics and Trading, CTS and Wealth, along with our annual price increase during the second quarter of fiscal 2020 for the majority of our Americas' clients. Revenue growth from Analytics and Trading was mainly due to increased sales of portfolio analytics solutions and performance and risk products. CTS revenue growth was driven mainly by increased sales of core and premium data feeds. The revenue growth from Wealth was primarily due to higher sales of our traditional and web-based workstation product. Offsetting these positive growth factors were increased cancellations compared to the prior year period, resulting from continued industry-wide cost pressures and firm consolidations.

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Operating Expenses
Three Months EndedSix Months Ended Three Months Ended November 30,
February 29,February 28,ChangeFebruary 29,February 28,Change
(in thousands)(in thousands)2020201920202019(in thousands)20202019Change
Cost of servicesCost of services$176,218  $165,108  6.7 %$341,175  $331,884  2.8 %Cost of services$188,088 $164,957 14.0 %
Selling, general and administrativeSelling, general and administrative87,305  81,099  7.7 %175,820  165,424  6.3 %Selling, general and administrative79,087 88,515 (10.7)%
Total operating expensesTotal operating expenses$263,523  $246,207  7.0 %$516,995  $497,308  4.0 %Total operating expenses$267,175 $253,472 5.4 %
Operating IncomeOperating Income$106,257  $108,688  (2.2)%$219,443  $209,227  4.9 %Operating Income$121,031 $113,186 6.9 %
Operating MarginOperating Margin28.7 %30.6 %29.8 %29.6 %Operating Margin31.2 %30.9 %
Cost of Services
Three months ended February 29,November 30, 2020 compared to three months ended February 28,November 30, 2019
ForCost of services increased 14.0% to $188.1 million for the three months ended February 29,November 30, 2020, cost of services increased 6.7% to $176.2 million compared to $165.1$165.0 million in the same period a year ago, primarily due to an increase in employee compensation expense and computer-related expenses and compensation costs. expenses.

Cost of services, when expressed as a percentage of revenue, was 47.7% during48.5% for the second quarter of fiscalthree months ended November 30, 2020, an increase of 110350 basis points compared to the same period a year ago. This increase was primarily due to an increase in computer-related expenses, employee compensation expense and intangible asset amortization, partially offset by a reduction in compensation costs,computer depreciation, when expressed as a percentage of revenue.

Computer-related expenses as a percentage of revenue, increased 240190 basis points, primarily driven by increased technology investments includingrelated to our migration to cloud-based hosting services and licensed software arrangements. Employee compensation when expressed as a percentage of revenue, decreased 30expense increased 170 basis points, in the second quarter of fiscal 2020, compared to the same period a year ago. This decrease in employee compensation was primarily driven by revenue growth outpacinga net increase in employee headcount of 757 employees, most of whom are located in lower cost locations, with the growthmajority of employeetheir salaries included in cost of services. Employee compensation expense also increased due to higher annual base salaries and an increase in year-over-year variable compensation, partially offset by higher annual base salaries and a net employee headcount increase, with the majoritycapitalization of the compensation included in costcosts related to development of services focused in lower cost locations.

Six months ended February 29, 2020 compared to six months ended February 28, 2019
For the six months ended February 29, 2020, cost of servicesour internal-use software projects. Intangible asset amortization increased 2.8% to $341.2 million compared to $331.9 million in the same period a year ago, primarily30 basis points due to an increasea higher investment in computer-related expenses. Cost of services, when expressed as a percentage of revenue, was 46.3% for the six months ended February 29, 2020, a decrease of 60 basis points compared to the same period a year ago. This decrease was primarily driven by revenue growth outpacing the growth of employee compensation on a year-over-year basis, as well as a decreasecapitalized internal-use software that has been placed in compensation costs and client communication costs, partially offset by an increase in computer-related expenses and employee compensation, when expressed as a percentage of revenue.
Employee compensation, when expressed as a percentage of revenue, decreased 130 basis points primarily driven by revenue growth outpacing the growth of cost of services, partially offset by a net headcount increase of 363 employees, with the majority of the compensation included in cost of services and focused mainly in lower cost locations. The employee compensation decrease was also partially offset by higher annual base salaries and related benefits. Client communication costsservice. Computer depreciation decreased 30 basis points when expressed as a percentage of revenuemainly due to aan overall reduction in client hosting expenses. Computer-related expenses,computer equipment as a percentage of revenue, increased 150 basis points primarily driven by increased costs fromwe migrate to cloud-based hosting and licensed software arrangements.services.
Selling, General and Administrative
Three months ended February 29,November 30, 2020 compared to three months ended February 28,November 30, 2019
ForSelling, general and administrative ("SG&A") expenses decreased 10.7% to $79.1 million for the three months ended February 29,November 30, 2020, SG&A expenses increased 7.7% to $87.3 million, compared to $81.1$88.5 million for the same period a year ago, primarily due to an increase in professional fees, the timing of certain non-income related tax credits and an increase in compensation costs, partially offset by a reduction in travel expenses and a decrease in bad debt expense. non-compensatory employee-related expenses.

SG&A expenses, when expressed as a percentage of revenue, were 23.6% during20.4% for the second quarterthree months ended November 30, 2020, a decrease of fiscal 2020, an increase of 80380 basis points over the prior year period. When expressed as a percentage of revenue, this increaseThis decrease was primarily driven by an increasea decrease in professional feesnon-compensatory employee-related expenses and the timing of certain non-income related tax credits,a reduction in occupancy costs, partially offset by a reduction inhigher stock-based compensation costs. Non-compensatory employee-related expenses, inclusive of travel, entertainment and office expenses, and bad debt expense.
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Professional fees, when expressed as a percentage of revenue, increased 100decreased 230 basis points mainly due to support our three-year contentrestrictions and technology investment plan. The timing of certain non-incomeimpacts related tax credits resulted in an increase of 40 basis points, when expressedto the COVID-19 pandemic as a percentage of revenue. Travel expensesmost employees continue to work from home. Occupancy costs decreased 60 basis points, comparedas the three months ended November 30, 2019 included costs related to theconcurrent lease expenses of our new and prior year period, due to an internal focus on cost discipline measures. Bad debt decreasedcorporate headquarters in Norwalk, Connecticut. Stock-based compensation increased 50 basis points compared to the prior year period, when expressed as a percentage of revenue.
Six months ended February 29, 2020 compared to six months ended February 28, 2019
For the six months ended February 29, 2020, SG&A expenses increased 6.3% to $175.8 million, compared to $165.4 million for the same period a year ago, primarily due to an increasethe accelerated recognition of expense associated with certain retirement provisions in our employee compensation, professional fees andequity award plan. For these employees, the timingamortization of certain non-income related tax credits, partially offset by a decrease in bad debt expense and travel expenses. SG&A expenses, expressed as a percentage of revenue, were 23.9% for the six months ended February 29, 2020, an increase of 50 basis pointsnew grants was recognized over the prior year period. When expressed as a percentage of revenue, this increase was primarily driven by growth acrossperiod from the SG&A drivers outpacing the growth of revenue, an increase in professional fees and the timing of certain non-income related tax credits, partially offset by a decrease in bad debt expense and travel expenses.
Professional fees, when expressed as a percentage of revenue, increased 60 basis points to support our three-year content and technology investment plan. Travel expenses decreased 50 basis points, comparedgrant date to the prior yearretirement-eligible date if such period due to an internal focus on cost discipline measures. Bad debt decreased 60 basis points, overwas shorter than the prior year period.standard vesting schedule.
Operating Income and Operating Margin
Three months ended February 29,November 30, 2020 compared to three months ended February 28,November 30, 2019
Operating income decreased 2.2%increased 6.9% to $106.3$121.0 million for the three months ended February 29,November 30, 2020 compared to $108.7$113.2 million in the prior year period. Operating income decreased due to an increase in computer-related expenses, employee compensation, professional fees, and the timing of certain non-income related tax credits, partially offset by an increase in revenue, a decrease in travel expenses and bad debt expense. Operating margin decreased to 28.7% during the second quarter of fiscal 2020 compared to 30.6% in the prior year period. The decrease in operating margin on a year-over-year basis was primarily due to increased computer-related expenses, professional fees and the timing of certain non-income related tax credits, when expressed as a percentage of revenue. These reductions in operating margin were partially offset by revenue growth, and reductions in travel expenses, bad debt expense and employee compensation, when expressed as a percentage of revenue.

Six months ended February 29, 2020 compared to six months ended February 28, 2019
Operating income increased 4.9% to $219.4 million for the six months ended February 29, 2020 compared to $209.2 million in the prior year period.year. Operating income increased due to increasedhigher revenue and a reduction in bad debt expense and travelnon-compensatory employee-related expenses, partially offset by an increase in computer-related expenses,employee compensation expense and professional fees.computer-related expenses compared to the prior year period. Operating margin increased to 29.8% for31.2% during the sixthree months ended February 29,November 30, 2020 compared to 29.6%30.9% in the prior year period. TheThis increase in operating margin on a year-over-year basis was primarily due to higher revenue growth and a reductiondecrease in employee compensation, bad debt expense, travelnon-compensatory employee-related expenses, occupancy costs and client communication costs,computer depreciation, partially offset by an increase in computer-related expenses and professional fees, when expressed as a percentage of revenue.
Operating Income by Segment
 Three Months EndedSix Months Ended
February 29,February 28,ChangeFebruary 29,February 28,Change
(in thousands)2020201920202019
Americas$41,310  $45,696  (9.6)%$90,933  $89,537  1.6 %
EMEA42,664  43,248  (1.4)%83,882  82,337  1.9 %
Asia Pacific22,283  19,744  12.9 %44,628  37,353  19.5 %
Total Operating Income$106,257  $108,688  (2.2)%$219,443  $209,227  4.9 %
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higher computer-related expenses, employee compensation expenses, stock-based compensation expense and amortization of intangible assets, when expressed as a percentage of revenue.
Segment Information

Reportable Segments

Our operating segments are aligned with how we manage the business, the geographic markets we serve, and how theour chief operating decision maker ("CODM"), our Chief Executive Officer, assesses performance. Our internal financial reporting structure is based on three reportable segments, the Americas, EMEA and Asia Pacific, whichPacific. Within each of our segments, we believe helps us better manage the businessprimarily deliver insight and view the markets we serve. Sales, consulting, data collection, product developmentinformation through our four workflow solutions of Research, Analytics and software engineering are the primary functional groups within each segment. Trading, CTS and Wealth.

Each segment records its respective compensation expense including(including stock-based compensation, amortization of intangible assets,compensation), depreciation of furniture and fixtures, amortization of lease right-of-use ("ROU") assets, leasehold improvements and intangible assets, as well as communication costs, professional fees, rent expense, travel, office and other direct expenses. Expenditures associated with our data centers, third-party data costs and corporate headquarters charges are recorded by the Americas segment and are not allocated to the other segments. The content collection centers, of excellence, located in India, and the Philippines, primarily focus on content collection thatand Latvia, benefit all our segments. Theoperating segments, and thus the expenses incurred at these locations are allocated to each segment based on a percentage of revenue. Refer to Note 16, Segment Information for financial information, including revenues, operating income and long-lived assets for each of our segments.

Operating Income by Segment
 Three Months Ended November 30,
(in thousands)20202019Change
Americas$56,376 $49,623 13.6 %
EMEA40,634 41,218 (1.4)%
Asia Pacific24,021 22,345 7.5 %
Total Operating Income$121,031 $113,186 6.9 %
Three months ended February 29,November 30, 2020 compared to three months ended February 28,November 30, 2019
Americas operating income decreased 9.6%increased 13.6% to $41.3$56.4 million during the three months ended February 29,November 30, 2020 compared to $45.7$49.6 million in the same period a year ago. The increase in Americas operating income was primarily due to revenue growth of 5.6% and a decrease in non-compensatory employee-related expenses, partially offset by an increase in computer-related expenses and employee compensation expense. Non-compensatory employee-related expenses, inclusive of travel, entertainment and office expenses, decreased mainly due to restrictions and impacts related to the COVID-19 pandemic. Computer-related expenses increased primarily due to increased technology investments related to our migration to cloud-based hosting services and licensed software arrangements. Employee compensation expense increased mainly due to a net increase in employee headcount of 142 employees, higher annual base salaries and an increase in year-over-year variable compensation, partially offset by higher capitalization of compensation costs related to development of our internal-use software projects.
EMEA operating income decreased 1.4% to $40.6 million during the three months ended November 30, 2020 compared to $41.2 million in the same period a year ago. The decrease in AmericasEMEA operating income was primarily due to revenue growth of 4.9%, partially offset by an increase in computer-related expenses and professional fees, partially offset by revenue growth of 4.2%, which includes our annual price increase for most clients in this segment, and a reduction in bad debtemployee compensation expense. Computer-related expensesEmployee compensation expense increased year-over-year primarilymainly due to increased technology investments including costs from cloud-based hostinga net increase in employee headcount of 73 employees, higher annual base salaries and licensed software arrangements. Professional fees increased to support our three-year content and technology investment plan.an increase in year-over-year variable compensation.
EMEAAsia Pacific operating income decreased 1.4%increased 7.5% to $42.7$24.0 million during the three months ended February 29,November 30, 2020, compared to $43.2 million in the same period a year ago. The decrease in EMEA operating income was primarily due to an increase in employee compensation partially offset by revenue growth of 3.2%. Employee compensation increased primarily due to a net headcount increase of 4.6% over the past 12 months, annual base salary increases year-over-year and severance charges.
Asia Pacific operating income increased 12.9% to $22.3 million during the three months ended February 29, 2020, compared to $19.7 million in the same period a year ago. The increase in the Asia Pacific operating income was mainly due to revenue growth of 7.0%, partially offset by an increase in employee compensation. The increase in employee compensation was primarily due to a net headcount increase of 5.7% in our Asia Pacific workforce in the last 12 months10.4% and annual base salary increases year-over-year.
Six months ended February 29, 2020 compared to six months ended February 28, 2019
Americas operating income increased 1.6% to $90.9 million during the six months ended February 29, 2020 compared to $89.5 million in the same period a year ago. The increase in Americas operating income was primarily due to revenue growth of 4.2%, which includes our annual price increase for most clients in this region, a decrease in employee compensation and bad debt expense, partially offset by an increase in computer-relatednon-compensatory employee-related expenses, and professional fees. Employee compensation decreased primarily due to a net reduction in headcount of 1.3% over the past 12 months, partially offset by annual base salary increases year-over-year. Computer-related expenses increased year-over-year primarily due to increased technology investments including costs from cloud-based hosting and licensed software arrangements. Professional fees increased mainly related to support our three-year content and technology investment plan.
EMEA operating income increased 1.9% to $83.9 million during the six months ended February 29, 2020 compared to $82.3 million in the same period a year ago. The increase in the EMEA operating income was primarily due to revenue growth of 3.2%, partially offset by an increase in employee compensation expense. Employee compensation increased primarily due to a net headcount increaseNon-compensatory employee-related expenses, inclusive of 4.6% over the past 12 monthstravel, entertainment and annual base salary increases year-over-year.
Asia Pacific operating income increased 19.5% to $44.6 million during the six months ended February 29, 2020, compared to $37.4 million in the same period a year ago. The increase in the Asia Pacific operating income wasoffice expenses, decreased mainly due to revenue growth of 8.0%, partially offset by an increase in compensation expense.restrictions and impacts related to the COVID-19 pandemic. Employee compensation increased as a result of a 5.7% increase in our Asia Pacific workforce in the last 12 months and annual base salary increases year-over-year.expense
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increased mainly due to a net increase in employee headcount of 542 employees and annual base salary increases year-over-year.
Income Taxes, Net Income and Diluted Earnings per Share
Three Months EndedSix Months Ended Three Months Ended November 30,
February 29,February 28,ChangeFebruary 29,February 28,Change
(in thousands, except for per share data)(in thousands, except for per share data)2020201920202019(in thousands, except for per share data)20202019Change
Provision for income taxesProvision for income taxes$14,423  $19,647  (26.6)%$29,207  $31,294  (6.7)%Provision for income taxes$19,026 $14,784 28.7 %
Net incomeNet income$88,686  $84,702  4.7 %$182,643  $168,998  8.1 %Net income$101,206 $93,957 7.7 %
Diluted earnings per common shareDiluted earnings per common share$2.30  $2.19  5.0 %$4.73  $4.37  8.2 %Diluted earnings per common share$2.62 $2.43 7.8 %
Income Taxes
Three months ended February 29,November 30, 2020 compared to three months ended February 28,November 30, 2019
Our effective tax rate is lower than the applicable U.S. corporate income tax rate for the three months ended November 30, 2020 driven mainly by research and development ("R&D") tax credits and a foreign derived intangible income ("FDII") deduction. Our effective tax rate for the three months ended November 30, 2020 is further reduced by windfall tax benefits from stock-based compensation.
For the three months ended February 29,November 30, 2020, the provision for income taxes was $14.4$19.0 million, a decrease of 26.6%compared to $14.8 million from the same period a year ago. The provision decreasedincreased due primarily to higher operating income and a higher windfallreduction in income tax benefit from stock-based compensation of $4.7 millionbenefits for the three months ended February 29, 2020, $2.4 million income tax expense from the settlement with a tax authority recognized during the three months ended February 28, 2019, partially offset by a $1.1 million benefit from the revision of the one-time transition tax on accumulated earnings and profits of foreign subsidiaries permitted by the U.S. Tax Cuts and Jobs Act ("TCJA") recognized during the three months ended February 28, 2019.
Six months ended February 29,November 30, 2020, compared to six months ended February 28, 2019
For the six months ended February 29, 2020, the provision for income taxes was $29.2 million, a decrease of 6.7% from the same period a year ago. The provision decreased mainly dueincome tax benefit for the three months ended November 30, 2020 was $3.0 million related to higher netwindfall tax benefits partially offset by higher operating income for the six months ended February 29, 2020from stock-based compensation compared to the prior year period. The net increase in tax benefits of $10.6$5.9 million for the sixthree months ended February 29, 2020 comparedNovember 30, 2019 related to $6.6 million for the prior year period, was primarily driven by an income tax expense from the settlement with a tax authority during the six months ended February 28, 2019, coupled with benefits recognized during the six months ended February 29, 2020 from finalizing prior years' tax returns, remeasurement of a foreign net deferred tax position due to changes in the jurisdiction's tax rate, finalizing prior years' tax returns, and higher windfall tax benefits from stock-based compensation. The reduction in the provision was partially offset by the benefit from the revision of the one-time transition tax on accumulated earnings and profits of foreign subsidiaries permitted by the TCJA recognized during the six months ended February 28, 2019.

Net Income and Diluted Earnings per Share
Three months ended February 29,November 30, 2020 compared to three months ended February 28,November 30, 2019
Net income increased 4.7%7.7% to $88.7$101.2 million and diluted earnings per share ("EPS") increased 5.0%7.8% to $2.30$2.62 for the three months ended February 29,November 30, 2020, compared to the same period a year ago. Net income and diluted EPS increased primarily due to revenue growth,increased operating income and a decreasereduction in the income tax provision and interest expense, net, partially offset by an increase in operating expenses on a year-over-year basis.the provision for income taxes.
Six months ended February 29, 2020 compared to six months ended February 28, 2019
Net income increased 8.1% to 182.6 million and diluted EPS increased 8.2% to $4.73 for the six months ended February 29, 2020, compared to the same period a year ago. Net income and diluted EPS increased primarily due to revenue growth outpacing the growth of operating expenses, a decrease in the income tax provision and interest expense, on a year-over-year basis.
Non-GAAP Financial Measures
To supplement the financial measures prepared in accordance with GAAP, we use non-GAAP financial measures including organic revenue, adjusted operating margin, adjusted net income and adjusted diluted earnings per share.EPS. The reconciliations of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are show in the tables below. These non-GAAP financial measures should not be considered in isolation from, as a substitute for or superior to, financial measures reported in accordance with GAAP. Moreover, these non-GAAP financial measures have limitations in that they do not reflect all the items associated with the operations of the business as determined in accordance with GAAP. Other companies may calculate similarly titled non-GAAP financial measures differently that we do, limiting the usefulness of those measures for comparative purposes.
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Despite the limitations of these non-GAAP financial measures, we believe these adjusted financial measures, and the information they provide, are useful in viewing our performance using the same tools that management uses to gauge progress in achieving our goals. Adjusted measures may also facilitate comparisons to our historical performance.
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The table below provides an unaudited reconciliation of revenue to organic revenue.
Three Months Ended Three Months Ended November 30,
February 29,February 28,
(In thousands)(In thousands)20202019Change(In thousands)20202019Change
RevenueRevenue$369,780  $354,895  4.2 %Revenue$388,206 $366,658 5.9 %
Deferred revenue fair value adjustment(1)
Deferred revenue fair value adjustment(1)
1,188  1,299  
Deferred revenue fair value adjustment(1)
60 1,216 
Acquired revenue(2)
Acquired revenue(2)
(375)— 
Currency impactCurrency impact20  Currency impact(1,240)— 
Organic revenueOrganic revenue$370,988  $356,194  4.2 %Organic revenue$386,651 $367,874 5.1 %
(1)Deferred revenue fair value adjustmentsadjustment from purchase accounting.accounting
(2)Acquired revenues from acquisitions completed within the last 12 months
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The table below provides an unaudited reconciliation of operating income, operating margin, net income and diluted EPS to adjusted operating income, adjusted operating margin, adjusted net income and adjusted diluted EPS.
Three Months Ended Three Months Ended November 30,
February 29,February 28,
(In thousands, except per share data)(In thousands, except per share data)
2020(1)
2019(2)
Change(In thousands, except per share data)
2020(1)
2019(2)
Change
Operating incomeOperating income$106,257  $108,688  (2.2)%Operating income$121,031 $113,186 6.9 %
Intangible asset amortizationIntangible asset amortization5,143  5,839  Intangible asset amortization5,699 5,152 
Deferred revenue fair value adjustmentDeferred revenue fair value adjustment1,188  1,299  Deferred revenue fair value adjustment60 1,216 
Other itemsOther items5,334  2,417  Other items6,213 5,168 
Adjusted operating incomeAdjusted operating income$117,922  $118,243  (0.3)%Adjusted operating income$133,003 $124,722 6.6 %
Adjusted operating marginAdjusted operating margin31.8 %33.2 % Adjusted operating margin34.3 %33.9 % 
Net incomeNet income$88,686  $84,702  4.7 %Net income$101,206 $93,957 7.7 %
Intangible asset amortization(3)
Intangible asset amortization(3)
4,183  4,742  
Intangible asset amortization(3)
4,797 4,181 
Deferred revenue fair value adjustment(4)
Deferred revenue fair value adjustment(4)
966  1,055  
Deferred revenue fair value adjustment(4)
51 987 
Other items(5)
Other items(5)
4,513  1,718  
Other items(5)
5,229 4,011 
Income tax itemsIncome tax items—  1,381  Income tax items— (3,481)
Adjusted net incomeAdjusted net income$98,348  $93,598  5.1 %Adjusted net income$111,283 $99,655 11.7 %
Diluted earnings per common shareDiluted earnings per common share$2.30  $2.19  5.0 %Diluted earnings per common share$2.62 $2.43 7.8 %
Intangible asset amortizationIntangible asset amortization0.11  0.12  Intangible asset amortization0.12 0.11 
Deferred revenue fair value adjustmentDeferred revenue fair value adjustment0.03  0.03  Deferred revenue fair value adjustment— 0.03 
Other itemsOther items0.11  0.04  Other items0.14 0.10 
Income tax itemsIncome tax items—  0.04  Income tax items— (0.09)
Adjusted diluted earnings per common shareAdjusted diluted earnings per common share$2.55  $2.42  5.4 %Adjusted diluted earnings per common share$2.88 $2.58 11.6 %
Weighted average common shares (Diluted)Weighted average common shares (Diluted)38,576  38,619  Weighted average common shares (Diluted)38,697 38,587 
(1)Operating income, net income and diluted EPS infor thesecondquarter of fiscal three months ended November 30, 2020 were adjusted to exclude (i) acquired intangible asset amortization, (ii) deferred revenue fair value adjustments from purchase accounting, and (iii) other items primarily related to professional fees associated with the ongoing content and technology investment plan and facilities costs.
(2)Operating income, net income and diluted EPS for the three months ended November 30, 2019 were adjusted to exclude (i) acquired intangible asset amortization, (ii) deferred revenue fair value adjustments from purchase accounting, and (iii) other items primarily related to severance, stock-based compensation acceleration, professional fees related to our ongoing three-year content and technology investment planinfrastructure upgrade activities and facilities costs.
(2)Operating income, net income and diluted EPS in thesecondquarter of fiscal 2019 were adjusted to exclude (i) intangible asset amortization, (ii) deferred revenue fair value adjustments from purchase accounting, and (iii) severance, stock-based compensation expense and occupancy costs. Net income and diluted EPS in the second quarter of fiscal 2019 were also primarily adjusted to exclude a settlement with a tax authority partially offset by income tax benefits primarily related to the TCJA.
(3)The acquired intangible asset amortization was recorded net of a tax impactprovision of $1.0million in thesecondquarter of fiscal 2020, compared to $1.1$0.9 million for the three months ended November 30, 2020, compared to $1.0 secondquarter of fiscal 2019.million during the same period in the prior year.
(4)The deferred revenue fair value adjustment was recorded net of a tax impactprovision of $0.2zero million for both the secondquarter of fiscalthree months ended November 30, 2020, and 2019.compared to $0.2 million for the same period in the prior year.
(5)The otherOther items were recorded net of a tax impactprovision of $0.8$1.0 million for the secondquarter offiscalthree months ended November 30, 2020, compared to$0.5to a $1.2 million tax benefit for the second quarter of 2019.same period in the prior year.
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Liquidity
The table below, for the periods indicated, provides selected cash flow information:
 Six Months Ended
February 29,February 28,
(in thousands)20202019
Net cash provided by operating activities$195,460  $145,554  
Capital expenditures(1)
(51,899) (21,482) 
Free cash flow(2)
$143,561  $124,072  
Net cash used in investing activities(1)
$(49,936) $(19,368) 
Net cash used in financing activities$(164,057) $(115,819) 
Cash and cash equivalents at end of period343,488  218,335  
(1)Capital expenditures are included in net cash used in investing activities during each fiscal period reported.
(2)Free cash flow isdefinedas cash provided by operating activities, less capital expenditures.
Cash and cash equivalents aggregated to $343.5 million as of February 29, 2020, compared to $359.8 million as of August 31, 2019. Our cash and cash equivalents decreased $16.3 million during the first six months of fiscal 2020, primarily due to $158.6 million in share repurchases, $54.4 million in dividend payments, and $51.9 million of capital expenditures. These cash outflows were partially offset by cash inflows of $195.5 million of net cash provided by operating activities, and $50.5 million in proceeds from the exercise of employee stock options.
Net cash used in investing activities was $49.9 million in the first six months of fiscal 2020, representing a $30.6 million increase from the same period a year ago. This increase was due primarily to $30.4 million of higher capital expenditures.
Net cash used by financing activities was $164.1 million in the first six months of fiscal 2020, representing a $48.2 million increase in cash used by financing activities from the same period a year ago. The increase was primarily due to a $47.9 million increase in share purchases, and a $5.9 million increase in dividend payments, partially offset by a $7.1 million increase in proceeds from employee stock plans.
As of February 29, 2020, our total Cash and cash equivalents worldwide was $343.5 million. The total available cash and cash equivalents within the Americas was $83.4 million, within EMEA was $208.4 million (predominantly within the UK, France, and Germany) and the remaining $51.7 million was held in Asia Pacific.
As of February 29, 2020, we have borrowed $575.0 million of the available $750.0 million provided under our 2019 revolving credit facility, resulting in $175.0 million available for additional borrowings. The 2019 Credit Agreement between FactSet, as the borrower, and PNC Bank, National Association ("PNC"), as the administrative agent and lender (the "2019 Credit Agreement") also allows us, subject to certain requirements, to arrange for additional borrowings with an aggregate amount up to $500.0 million. Refer to Capital Resources - Capital Needs - Long Term Debt for additional information on the 2019 Credit Agreement.
We believeOur primary sources of liquidity have been our liquidity (including cash on hand, cash from operating activities, other cash flows that we expect to generate and availability undergenerated from our operations, existing credit facilities) within each geographic segment will be sufficient to meet our short-term and long-term operating requirements, as they occur, including working capital needs, capital expenditures, dividend payments, stock repurchases, growth objectives and other financing activities. In addition, we expect existing foreign cash and cash equivalents and, cash flows fromwhen needed, our credit capacity under our existing credit facility. We have primarily used these sources of liquidity to, among other things, service our existing and future debt obligations, fund our working capital requirements for operations to continue to be sufficientand capital expenditures, investments, acquisitions, dividend payments and repurchases of our common stock. Based on past performance and current expectations, we believe our liquidity, along with other financing alternatives, will provide us the necessary capital to fund these transactions and achieve our foreign operating activities and cash commitmentsplanned growth for investing activities, such as capital expenditures, for at least the next 12 months and thereafter, for the foreseeable future.
Free cash flow generated in the six months ended February 29, 2020 was $143.6 million, an increaseSources of 15.7% compared to a year ago. Free cash flow was generated from $195.5 million of net cash provided by operating activities, less $51.9 million in capital expenditures. Free cash flow increased $19.5 million year-over-year due to a $49.9 million increase in operating cash flows partially offset by higher capital expenditures for the build-out of new and existing office space for some of our locations and increased investments in technology compared to the prior year period.
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Capital Resources
Capital Expenditures
Capital expenditures were $25.1 million in the second quarter of fiscal 2020, compared to $12.0 million in the prior year period. Capital expenditures of $7.1 million, or 28%, were primarily related to investment in technology. The remainder of our capital expenditures were primarily for the build-out of our new corporate headquarters in Norwalk, Connecticut and office space in India.
Capital expenditures were $51.9 million during the first six months of fiscal 2020, compared to $21.5 million in the same period a year ago. Capital expenditures of $14.8 million, or 29%, were primarily related to investment in technology. The remainder of our capital expenditures was primarily for the build-out of new corporate headquarters in Norwalk, Connecticut and office space in India.
Capital NeedsLiquidity
Long-Term Debt
2019 Credit Agreement
On March 29, 2019, we entered into the 2019a credit agreement with PNC Bank, National Association ("PNC") (the "2019 Credit Agreement with PNC,Agreement"), which provides for a $750.0 million revolving credit facility (the "2019 Revolving Credit Facility"). We may request borrowings under the 2019 Revolving Credit Facility until its maturity date of March 29, 2024. The 2019 Credit Agreement also allows us, subject to certain requirements, to arrange for additional borrowings with PNC for an aggregate amount up to $500.0 million, provided that any such request for additional borrowings must be in a minimum amount of $25.0 million.
As of February 29,November 30, 2020, we have borrowed $575.0 million of the available $750.0 million provided by the 2019 Revolving Credit Facility, resulting in $175.0 million available to be withdrawn. We are required to pay a commitment fee using a pricing grid currently atwhich was 0.10% as of November 30, 2020. This fee is based on the daily amount by which the available balance in the 2019 Revolving Credit Facility exceeds the borrowed amount. All outstanding loan amounts are reported as Long-term debt within the Consolidated Balance Sheets at February 29,November 30, 2020 and August 31. 2019.31, 2020. The principal balance is payable in full on the maturity date.
The fair value of our long-term debt was $575.0 million as of February 29, 2020, which we believe approximates the carrying amount as the terms and interest rate approximate market rates given its floating interest rate basis. Borrowings under the loan bear interest on the outstanding principal amount at a rate equal to the daily LIBOR rate plus a spread using a debt leverage pricing grid, currentlywhich was 0.875% as of November 30, 2020. The variable rate of interest on the 2019 Revolving Credit Facility can expose us to interest rate volatility due to changes in LIBOR. To mitigate this exposure, on March 5, 2020, we entered into an interest rate swap agreement with a notional amount of $287.5 million to hedge the variable interest rate obligation on a portion of our outstanding balance under the 2019 Revolving Credit Facility. Under the terms of the interest rate swap agreement, we will pay interest at 0.875%. Fora fixed rate of 0.7995% and receive variable interest payments based on the three months ended February 29, 2020 and February 28, 2019 we recordedsame one-month LIBOR utilized to calculate the interest expense from the 2019 Revolving Credit Facility. The interest rate swap agreement matures on March 29, 2024.
Including the effects of $3.8 million and $5.1 million, respectively, on our outstanding debt amounts. For the six months ended February 29, 2020 and February 28, 2019 we recorded interest expense of $8.0 million and $9.9 million, respectively, on our outstanding debt amounts. Therate swap agreement, the weighted average interest rate on amounts outstanding under our credit facilities2019 Revolving Credit Facility was 2.76% and 3.35%1.40% for the three months ended November 30, 2020. The weighted average interest rate for the fiscal year to date ended February 29, 2020 and August 31, 2019, respectively.2020 was 2.20%. Interest on the loan outstanding balance under the 2019 Revolving Credit Facility is payable quarterly, in arrears, and on the maturity date.
During fiscal 2019, we incurred approximately $0.9 million in debt issuance costs related to the 2019 Credit Agreement. These costs were capitalized as loan origination fees and are amortized into interest expense ratably over the term of the 2019 Credit Agreement.
The 2019 Credit Agreement contains covenants and requirements restricting certain activities, which are usual and customary for this type of loan. In addition, the 2019 Credit Agreement requires that we maintain a consolidated net leverage ratio, as measured by total net funded debt/EBITDA (as(as defined in the 2019 Credit Agreement) below a specified level as of the end of each fiscal quarter. We were in compliance with all the covenants and requirements within the 2019 Credit Agreement as of February 29,November 30, 2020.
LettersAs part of Credit
From time to time, we are required to obtain letters of creditthe Truvalue Labs, Inc. ("TVL") acquisition, FactSet assumed an additional $1.1 million in the ordinary course of business. Approximately $2.9 million of standby letters of credit have been issued in connection with our leased office spaces as of February 29, 2020. These standby letters of credit utilize the same covenants included in the 2019 Credit Agreement.long-term debt. Refer to Note 14, Debt,7, Acquisition for further discussion on the TVL acquisition.
Uses of the NotesLiquidity
Returning Value to the Consolidated Financial Statements in this Quarterly Report on Form 10-Q for more information on these covenants.Shareholders
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Foreign Currency
Foreign Currency Exposure
Certain wholly-owned subsidiaries within the EMEA and Asia Pacific segments operate under a functional currency different from the U.S. dollar. The financial statements of these foreign subsidiaries are translated into U.S. dollars using period-end rates of exchange for assets and liabilities and average exchange rates for revenue and expenses. Translation gains and losses that arise from translating assets, liabilities, revenue and expenses of foreign operations are recorded in accumulated other comprehensive income (loss) as a component of stockholders’ equity.
Our foreign currency exchange exposure is related to our operating expenses in countries outside the Americas, where approximately 76% of our employees were located as of February 29, 2020. During the second quarter of fiscal 2020, foreign currency movements increased operating income by $0.2 million, compared to a $4.0 million increase to operating income a year ago. During the first six months of fiscal 2020, foreign currency movements increased operating income by $1.2 million, compared to a increase in operating income of $5.6 million in the same period a year ago.
As of February 29, 2020, we maintained foreign currency forward contracts to hedge a portion of our British Pound Sterling, Euro, Indian Rupee, and Philippine Peso exposures. We entered into a series of forward contracts to mitigate our currency exposure ranging from 25% to 63% over their respective hedged periods. The current foreign currency forward contracts are set to mature at various points between the fourth quarter of fiscal 2020 through the first quarter of fiscal 2021.
As of February 29, 2020, the gross notional value of foreign currency forward contracts to purchase Philippine Pesos and Indian Rupees with U.S. dollars was ₱842.6 billion and Rs1,434.3 billion, respectively. The gross notional value of foreign currency forward contracts to purchase U.S. dollars with Euros and British Pound Sterling was €20.5 million and £16.5 million, respectively.
A loss on derivatives of $0.3 million was recorded into operating income forFor the three months ended February 29,November 30, 2020, comparedwe returned $72.2 million to a loss on derivatives of $0.4 millionstockholders in the same period a year ago. Forform of share repurchases and dividends. Over the sixlast 12 months, ended February 29, 2020, a loss on derivatives of $1.1we returned $270.6 million was recorded into operating income, compared to a loss on derivatives of $0.8 millionstockholders in the prior year period.
Off-Balance Sheet Arrangements
At February 29, 2020form of share repurchases and August 31, 2019, we had no off-balance sheet financing or other arrangements with unconsolidated entities or financial partnerships (such as entities often referred to as structured finance or special purpose entities) established for purposes of facilitating off-balance sheet financing, other debt arrangements, or other contractually limited purposes.
dividends.
Share Repurchase Program
Repurchases of shares of our common stock are made from time to time in the open market and privately negotiated transactions, subject to market conditions. In the second quarter of fiscalthree months ended November 30, 2020, we repurchased 267,500131,800 shares for $74.2$43.1 million under our existing share repurchase program compared to 214,945343,000 shares for $44.1$84.4 million in the same period a
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year ago. During the first six months of fiscal 2020, we repurchased 610,500 shares for $158.6 million compared to 489,945 shares for $104.6 million in the prior year comparable period. For the six months ended February 29, 2020, we have returned $213.0 million to stockholders in the form of share repurchases and dividends. Over the last 12 months, we have returned $374.1 million to stockholders in the form of share repurchases and dividends. As of February 29,November 30, 2020, $80.0$215.9 million wasremains available under the share repurchase program for future share repurchases underrepurchases. There is no defined number of shares to be repurchased over a specified timeframe through the existinglife of the share repurchase program. It is expected that share repurchases will be paid using existing and future cash generated by operations.
Dividends
On March 24,November 4, 2020, our Board of Directors approved a $220.0regular quarterly dividend of $0.77 per share. The cash dividend of $29.1 million was paid on December 17, 2020, to common stockholders of record at the close of business on November 30, 2020. Future cash dividends will depend on our earnings, capital requirements, financial condition and other factors considered relevant by us and is subject to final determination by our Board of Directors.
Acquisitions
On November 2, 2020, FactSet acquired all of the outstanding shares of TVL for a purchase price of $41.9 million, subject to working capital and other adjustments. TVL is a leading provider of ESG information derived from artificial intelligence, and the acquisition of TVL further enhances FactSet's commitment to providing industry leading access to ESG data across its platforms. Refer to Note 7, Acquisition for further discussion on the TVL acquisition.
Summary of Cash Flows
The table below, for the periods indicated, provides selected cash flow information:
Three months ended November 30,
(in thousands)20202019
Net cash provided by operating activities$89,276 $95,791 
Net cash used in investing activities(58,322)(27,143)
Net cash used by financing activities(56,377)(94,955)
Effect of exchange rate changes on cash and cash equivalents(45)2,725 
Net decrease in cash and cash equivalents$(25,468)$(23,582)
Cash and cash equivalents aggregated to $560.1 million as of November 30, 2020, compared to $585.6 million as of August 31, 2020. Our cash and cash equivalents decreased $25.5 million during the first three months of fiscal 2021, primarily due to cash outflows of $43.1 million in share repurchases, $41.9 million for the acquisition of a business, $29.1 million in dividend payments, and $18.3 million of capital expenditures, partially offset by inflows of $89.3 million of net cash provided by operating activities and $18.0 million in proceeds from the exercise of employee stock options.
Our cash and cash equivalents are held in numerous locations throughout the world, with $229.0 million within the Americas, $281.5 million within EMEA (predominantly within the UK, France, and Germany) and the remaining $49.6 million within Asia Pacific (predominantly within the Philippines and India) as of November 30, 2020. We intend to reinvest substantially all of our accumulated undistributed foreign earnings, except in instances where repatriation would result in minimal additional tax.
Operating
For the three months ended November 30, 2020, net cash provided by operating was $89.3 million compared to $95.8 million during the same period a year ago, a decrease of $6.5 million. This decrease was primarily driven by the timing of lease incentive payments and certain working capital changes, offset by higher net income and cash generated from the operations of the business.
Investing
Net cash used in investing activities was $58.3 million in the three months ended November 30, 2020, representing a $31.2 million increase from the same period a year ago. This increase was due primarily to the existingacquisition of TVL for approximately $41.9 million in cash, net of cash acquired, partially offset by an $8.4 million decrease in capital expenditures. Capital expenditures decreased due to increased spend during the three months ended November 30, 2019, primarily related to the build-out of our new corporate headquarters in Norwalk, Connecticut compared to reduced spend during the three months ended November 30, 2020 primarily related to the build-out of our office space in the Philippines and capitalized internal-use software.
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Financing
Net cash used by financing activities was $56.4 million in the three months ended November 30, 2020, representing a $38.6 million decrease in cash used by financing activities from the same period a year ago. The decrease was primarily due to a $41.3 million decrease in share repurchase program. Subsequentpurchases and a $1.3 million increase in proceeds from employee stock plans, partially offset by a $1.8 million increase in dividend payments.
Free Cash Flow
We define free cash flow, a non-GAAP financial measure, as cash provided by operating activities less purchases of property, equipment, leasehold improvements and intangible assets. We present free cash flow solely as a supplemental disclosure to this expansion, $300.0provide useful information to investors about the amount of cash generated by the business after necessary capital expenditures. We consider free cash flow to be a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business after necessary capital expenditures. The following table reconciles our net cash provided by operating activities to free cash flow:
Three months ended November 30,
(in thousands)20202019
Net cash provided by operating activities$89,276 $95,791 
Capital expenditures(1)
(18,333)(26,780)
Free cash flow$70,943 $69,011 
(1) Capital expenditures are included in net cash used in investing activities during each fiscal period reported.
Free cash flow generated in the three months ended November 30, 2020 was $70.9 million, is available for future share repurchases.an increase of 2.8% compared to a year ago. Free cash flow increased $1.9 million year-over-year due to an $8.4 million decrease in capital expenditures, partially offset by a $6.5 million decrease in operating cash flows.
Contractual Obligations
Fluctuations in our operating results, the degree of success of our accounts receivable collection efforts, the timing of tax and other payments, as well as necessary capital expenditures to support growth of our operations, will impact our liquidity and cash flows in future periods. The effect of our contractual obligations on our liquidity and capital resources in future periods should be considered in conjunction with the factors mentioned here. As of August 31, 2019,2020, we had total purchase commitments of $69.9$226.0 million. There were no material changes in our purchase commitments duringDuring the sixthree months ended February 29, 2020.November 30, 2020 we entered into a software subscription agreement with total purchase commitment of approximately $10.0 million with a contract term of three years.
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As disclosed earlier in the Liquidity and Capital Resources section of this MD&A, we entered into the 2019 Credit Agreement on March 29, 2019 and borrowed $575.0 million. The loan balance of $575.0 million remains outstanding as of February 29,November 30, 2020. Refer to Note 11, Debt, in the Capital Resources sectionnotes to the Consolidated Financial Statements included in Part I, Item 1, Financial Information, of the MD&Athis Quarterly Report on Form 10-Q for a discussion onof our Long-term debt borrowings.
There were no other significant changes to our contractual obligations during the first sixthree months of fiscal 2020.2021.
DividendsOff-Balance Sheet Arrangements
On February 18,At November 30, 2020 and August 31, 2020, we had no off-balance sheet financing or other arrangements with unconsolidated entities or financial partnerships (such as entities often referred to as structured finance or special purpose entities) established for purposes of facilitating off-balance sheet financing, other debt arrangements, or other contractually limited purposes.
Foreign Currency
Foreign Currency Exposure
Our investments in certain wholly-owned subsidiaries within the EMEA and Asia Pacific segments, where approximately 76% of our Boardemployees are located, are exposed to volatility in currency exchange rates through translation of Directors approvedthe foreign subsidiaries'
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net assets or liabilities from their respective functional currencies into U.S. dollars, using an end of period exchange rate. The net translation gains and losses are recorded in accumulated other comprehensive loss as a regular quarterly dividendcomponent of $0.72 per share.stockholders’ equity.
During the three months ended November 30, 2020, foreign currency movements increased operating income by $0.6 million, compared to a $1.0 million increase to operating income a year ago. To mitigate the foreign currency exposure, we entered into a series of forward contracts to hedge a portion of our British Pound Sterling, Euro, Indian Rupee, and Philippine Peso exposures ranging from 25% to 75% over their respective hedged periods as of November 30, 2020. The cash dividendcurrent foreign currency forward contracts are set to mature at various points between the second quarter of $27.1fiscal 2021 through the first quarter of fiscal 2022.
As of November 30, 2020, the gross notional value of foreign currency forward contracts to purchase Philippine Pesos and Indian Rupees with U.S. dollars was ₱1.3 billion and Rs2.4 billion, respectively. The gross notional value of foreign currency forward contracts to purchase U.S. dollars with Euros and British Pound Sterling was €36.3 million and £37.6 million, respectively.
A gain on derivatives of $0.3 million was paidrecorded into operating income for the three months ended November 30, 2020, compared to a loss on March 19, 2020, to common stockholdersderivatives of record at$0.7 million in the close of business on February 28, 2020. Future cash dividends will depend on our earnings, capital requirements, financial condition and other factors considered relevant by us and is subject to final determination by our Board of Directors.same period a year ago.
SignificantCritical Accounting Policies andCritical AccountingEstimates
We describe our significant accounting policies in Note 3, Summary of Significant Accounting Policies, of the notes to our consolidated financial statementsConsolidated Financial Statements included in Item 8 of our Annual Report on Form 10-K for the fiscal year ended August 31, 2019.2020. The accounting policies used in preparing our consolidated financial statementsConsolidated Financial Statements for the first sixthree months of fiscal 20202021 are applied consistently with those described in our Annual Report on Form 10-K for the fiscal year ended August 31, 2019,2020, with the exception of the accounting guidance adopted in the first quarter of fiscal 20202021 related to leases accounting.the adoption of ASU 2016-03, Financial Instruments—Credit Losses (Topic 326); Measurement of Credit Losses on Financial Instruments. Refer to Note 15, Leases,3, Recent Accounting Pronouncements of the Notes to the Consolidated Financial Statements in this Quarterly Report on Form 10-Q for further details on the adoption of the new lease standard.discussion.
We discuss our critical accounting estimates in Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended August 31, 2019.2020. There were no significant changes in our accounting policies or critical accounting estimates during the first sixthree months of fiscal 2020.2021.
New Accounting Pronouncements
See Note 3, Recent Accounting Pronouncements, in the notes to the consolidated financial statementsConsolidated Financial Statements included in Part I, Item 1, Financial Information, of this Quarterly Report on Form 10-Q for a full description of recent accounting pronouncements, including the expected dates of adoption, which we include herein by reference.
Market Trends
In the ordinary course of business, we are exposed to financial risks involving the volatility of equity markets as well as foreign currency and interest rate fluctuations.
Shift from Active to Passive Investment Management
Approximately 84.1% of our ASV is derived from our investment management clients. The prosperity of these clients is tied to equity assets under management. An equity market decline not only depresses assets under management but also could cause a significant increase in redemption requests to move money out of equities and into other asset classes. Moreover, a shift from active investment management to passive investment management can result in lower demand for our services. Our investment banking clients that provide M&A advisory work, capital markets services and equity research, account for approximately 15.9% of our ASV. A significant portion of this revenue relates to services deployed by large, bulge-bracket banks. Credit continues to impact many of the large banking clients due to the amount of leverage deployed in past operations. Our clients could also encounter similar issues. A lack of confidence in the global banking system could cause declines in M&A funded by debt. Additional uncertainty, consolidation and business failures in the global investment banking sector could adversely affect our financial results and future growth. Regardless, the size of banks in general is shrinking as they deleverage their balance sheets and adjust their expense bases to future revenue opportunities. Our revenue may decline if banks, including those involved in merger activity, significantly reduce headcount in the areas of corporate M&A, capital markets and equity research to compensate for the challenges faced in the current economic environment.

Brexit
On January 31, 2020, the UK formally left the European Union when the UK-EU Withdrawal Agreement became effective. Under the Withdrawal Agreement, a transition period began and will run until December 31, 2020. During this transition period, many existing arrangements will remain in place. The UK will still follow all the EU's rules and regulations, will remain in the single market and the customs union, and will continue to permit the free movement of people.
A political declaration also came into force on January 31, 2020, which sets out the overall understanding on the framework for the future UK-EU relationship and provides the basis for UK-EU negotiations. The UK and the EU are currently negotiating a UK-EU free trade deal and the terms of their future relationship. The deadline for these negotiations is the expiry of the
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transition period. At this time, we cannot predict the impact that the future UK-EU arrangements will have on our business, as it will depend on the longer-term outcome of tariff, trade, regulatory and other negotiations. Although the results of these negotiations are currently unknown, it is possible that new terms may adversely affect our operations and financial results. While we evaluate our own risks and uncertainty related to Brexit, we continue to partner with our clients to help them navigate the fluctuating international markets.
Markets in Financial Instruments Directive (“MiFID”)
MiFID II built upon many of the initiatives introduced through MiFID and is intended to help improve the functioning of the European Union single market by achieving a greater consistency of regulatory standards. MiFID originally became effective in 2007 and was enhanced through adoption of MiFID II, which became effective in January 2018. We continue to monitor the impact in the European Union of MiFID II on the investment process and trade lifecycle, as well as any impact of MiFID II on non-European Union countries. We also continue to review the application of key MiFID II requirements and plan to work with our clients to navigate through them.
Forward-Looking Factors
Forward-Looking Statements
In addition to current and historical information, this Quarterly Report on Form 10-Q, including Management’s Discussion and Analysis of Financial Condition and Results of Operations, contains forward-looking statements based on management’s current expectations, estimates, forecasts and projections about industries in which we operate and the beliefs and assumptions of management. All statements that address expectations, guidance, outlook or projections about the future, including statements about our strategy for growth, product development, revenue, future financial results, anticipated growth, market position, subscriptions, expected expenditures, trends in our business and financial results, are forward-looking statements. Forward-looking statements may be identified by words like "expects," "believes", "anticipates," "plans," "intends," "estimates", "projects," "should," "indicates," "continues," "may" and similar expressions. These statements are not guarantees of future performance and involve a number of risks, uncertainties and assumptions. Many factors, including those discussed more fully elsewhere in this Quarterly Report on Form 10-Q or in any of our other filings with the Securities and Exchange Commission, could cause results to differ materially from those stated. These factors include, but are not limited to: the ability to integrate newly acquired companies, clients and businesses; strains on resources as a result of growth, the volatility and stability of global securities markets, including declines in equity or fixed income returns impacting the buying power of investment management clients; the ability to hire and retain qualified personnel; the maintenance of our leading technological position and reputation; failure to maintain or improve our competitive position in the marketplace; fraudulent, misappropriation or unauthorized data access, including cyber-security and privacy breaches; failures or disruptions of telecommunications, data centers, network systems, facilities, or the Internet; uncertainty, consolidation and business failures in the global investment banking industry; the continued shift from active to passive investing, the negotiation of contract terms with vendors, data suppliers and landlords; the retention of clients and the attraction of new ones; the absence of U.S. or foreign governmental regulation restricting international business; the unfavorable resolution of tax assessments and legal proceedings; the impact of the coronavirus pandemic on our operating results; and legislative and regulatory changes in the environments in which we and our clients operate. Forward-looking statements speak only as of the date they are made, and we assume no duty to and do not undertake to update forward-looking statements. Actual results could differ materially from those anticipated in forward-looking statements and future results could differ materially from historical performance.
We intend that all forward-looking statements we make will be subject to safe harbor protection of the federal securities laws as found in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.
These statements involve certain known and unknown risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. Such risks and uncertainties include, among others, those listed in this MD&A above and those listed in Part 1 Item 1A, Risk Factors, of our Annual Report on Form 10-K for the fiscal year ended August 31, 2019. We do not intend, and undertake no obligation, to update any of our forward-looking statements after the date of this Quarterly Report to reflect actual results or future events or circumstances.
Business Outlook
We provided forward-looking statement for fiscal 2020 on September 26, 2019. Given the number of risk factors, uncertainties and assumptions discussed in Part 1 Item 1A, Risk Factors, of our Annual Report on Form 10-K for the fiscal year ended August 31, 2019, and particularly the ongoing uncertainty surrounding the duration, magnitude, and impact of the novel coronavirus pandemic, actual results may differ materially from these expectations. We currently do not intend to update our forward-looking statements until our next quarterly results announcement, other than in publicly available statements.
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Fiscal 2020Expectations:
– Organic ASV plus professional services is now expected to increase in the range of $50 million and $75 million over fiscal 2019. The change in the range reflects the current anticipated business impacts resulting from the coronavirus pandemic.
– GAAP revenue is expected to be in the range of $1.49 billion and $1.50 billion.
– GAAP operating margin is expected to be in the range of 28.5% and 29.5%.
– Adjusted operating margin is expected to be in the range of 31.5% and 32.5%.
– Annual effective tax rate is expected to be in the range of 17.0% and 17.5%.
– GAAP diluted EPS is expected to be in the range of $8.70 and $9.00. Adjusted diluted EPS is expected to be in the range of $9.85 and $10.15.
Both GAAP operating margin and GAAP diluted EPS guidance do not include certain effects of any non-recurring benefits or charges that may arise in fiscal 2020.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
In the normal course of business, we are exposed to foreign currency exchange risk and interest rate risk that could impact our financial position and results of operations.
Foreign Currency Exchange Risk
WeIn the normal course of business, we are exposed to foreign currency exchange risk as we conduct business outside the U.S. in several currencies including British Pound Sterling, Euro, Indian Rupee, and Philippine Peso. We translate foreignChanges in the exchange rates for such currencies into U.S. dollars using period-end ratescan affect our revenues, earnings, and the carrying values of exchange forour assets and liabilities and average rates for the period for revenue and expenses. To the extent thatin our international activities recorded in local currencies increase in the future, our exposure to fluctuations in currency exchange rates will correspondingly increase. consolidated balance sheet, either positively or negatively.
To manage the exposures related to the effects of foreign exchange rate fluctuations, we utilize derivative instruments (foreign currency forward contracts). By their nature, all derivative instruments involve, to varying degrees, elements of market and credit risk. The market risk associated with these instruments resulting from currency exchange movements is expected to offset the market risk of the underlying transactions, assets and liabilities being hedged. We do not believe there is significant risk of loss in the event of non-performance by the counterparties associated with these instruments because these transactions are executed with a major financial institution. Further, our policy is to deal with counterparties having a minimum investment grade or better credit rating. Credit risk is managed through the continuous monitoring of exposures to such counterparties. Our primary objective in holding derivatives is to reduce the volatility of earnings associated with changes in foreign currency.
As of February 29, 2020, FactSet maintained foreign currency forward contracts to hedge a portion of the British Pound Sterling, Euro, Indian Rupee, and Philippine Peso exposures. FactSet entered into a series of forward contracts to mitigate our currency exposure ranging from 25% to 63% over their respective hedged periods. The current foreign currency forward contracts are set to mature at various points between the fourth quarter of fiscal 2020 through the first quarter of fiscal 2021.
As of February 29, 2020, the gross notional value of foreign currency forward contracts to purchase Philippine Pesos and Indian Rupees with U.S. dollars was ₱842.6 billion and Rs1,434.3 billion, respectively. The gross notional value of foreign currency forward contracts to purchase U.S. dollars with Euros and British Pound Sterling was €20.5 million and £16.5 million, respectively.
A loss on derivatives of $0.3 million was recorded into operating income for the three months ended February 29, 2020, compared to a loss on derivatives of $0.4 million in the same period a year ago. For the six months ended February 29, 2020, a loss on derivatives of $1.1 million was recorded into operating income, compared to a loss on derivatives of $0.8 million in the prior year period. The gains and losses on foreign currency forward contracts mitigate the variability in operating expenses associated with currency movements. These transactions are designated and accounted for as cash flow hedges in accordance with applicable accounting guidance.The changes in fair value for these foreign currency forward contracts are initially reported as a component of accumulatedAccumulated other comprehensive loss ("AOCL") and subsequently reclassified into operating expenses when the hedged exposure affects earnings. The related cash flow impacts of all our derivative activities are reflected as cash flows from operating activities.
A sensitivity analysis was performed based on the estimated fair value of all foreign currency forward contracts outstanding at February 29,November 30, 2020. If the U.S. dollar had been 10% weaker, the fair value of outstanding foreign currency forward contracts would have increased by $7.8$14.8 million, which would have had an immaterial impact on our Consolidated Balance Sheet. Such a change in fair value of our financial instruments would be substantially offset by changes in our expense base. If we had no hedges in place as of February 29,November 30, 2020, a hypothetical 10% weaker U.S. dollar against all foreign currencies from the quoted foreign currency exchange rates at February 29,November 30, 2020, with operating results held constant in local currencies, would result in a decrease in operating income by $28.2$40.5 million over the next 12 months. A hypothetical 10% weaker U.S. dollar against all foreign currencies at February 29,November 30, 2020 would have increased the fair value of total assets by $126.0$68.5 million and equity by $21.5$42.2 million.
Volatility in the British Pound Sterling exchange rate is expected to continueremains a possibility in the short term as the UK negotiatescontinues the transition resulting from its exit from the European Union. In the longer term, any impact from Brexit will depend on, in part, on the outcome of tariff, regulatory, and other negotiations. Refer to Management's DiscussionPart II, Item 1A, Risk Factors of this Quarterly Report on Form 10-Q and Analysis Item 1A, Risk Factors of Financial Condition and Results of Operations - Market Trends - Brexitour Annual Report on Form 10-K for further discussion on Brexit.
Refer to Note 6, Derivative Instruments in the Notes to the Company’s Consolidated Financial Statements included in Part I, Item 1. of this Quarterly Report on Form 10-Q for more information on Brexit.
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Table of Contentsour foreign currency exposures and our foreign currency forward contracts.
Interest Rate Risk
Cash and Cash Equivalents
The fair market value of our Cash and cash equivalents and Investments at February 29,November 30, 2020 was $367.4$578.3 million. Our cash and cash equivalents consist of demand deposits and money market funds with original maturities of three months or less and are reported at fair value. Our investments consistWe are exposed to interest rate risk through fluctuations of both mutual funds and certificates of deposit as both are part of our investment strategy. These mutual funds and certificates of deposit are included as Investments (short-term)interest rates on our Consolidated Balance Sheets as the mutual funds can be liquidated at our discretion and the certificates of deposit have original maturities greater than three months, but less than one year. The mutual funds and certificates of deposit are held for investment and are not considered debt securities. It is anticipated that the fair market value of our Cash and cash equivalents and Investments will continue to be immaterially affected by fluctuations in interest rates. Preservation of principal is the primary goal of our cash and investment policy. Pursuant to our established investment guidelines, we try to achieve high levels of credit quality, liquidity and diversification. Our investment guidelines do not permit us to invest in puts, calls, strips, short sales, straddles, options, commodities, precious metals, futures or investments on margin.investments. As we have a restrictive investment policy, our financial exposure to fluctuations in interest rates is expected to remain low. We do not believe thatRefer to Note 3, Summary of Significant Accounting Policies, in the value or liquidityNotes to the Company’s Consolidated Financial Statements included in Item 8 of our Annual Report on Form 10-K for more information on our cash and cash equivalents and investments have been significantly impacted by current market events.policies.
Debt
As of February 29,November 30, 2020, the fair value of ourwe had long-term debt wasoutstanding of $575.5 million, which included a principal balance of $575.0 million which approximated its carrying amount.related to the 2019 Revolving Credit Facility. The application of2019 Revolving Credit Facility bears interest on the outstanding principle at a floating interest rate equal to the daily LIBOR rate plus a spread, using a debt leverage pricing grid approximatesgrid. The variable rate of interest on our 2019 Revolving Credit Facility can expose us to interest rate volatility due to changes in LIBOR. To mitigate this exposure, on March 5, 2020, we entered into an interest rate swap agreement with a notional amount of $287.5 million to hedge the current marketvariable interest rate obligation, effectively converting the floating interest rate to fixed for similar instruments. It is anticipatedthe hedged portion. Thus, we are only exposed to base interest rate risk on floating rate borrowings in excess of any amounts that the fair market valueare not hedged, or $287.5 million of our debt will continue to be immaterially affected by fluctuations in interest rates and we do not believe that the value of our debt has been significantly impacted by current market events. The debt bears interest on the outstanding principal amount at a rate equal tobalance under the daily LIBOR rate plus a spread using a debt leverage pricing grid currently at 0.875%. During the three months ended February 29, 2020 and February 28, 2019 we recorded interest expense of $3.8 million and $5.1 million, respectively, on our outstanding debt amounts. During the six months ended February 29, 2020 and February 28, 2019, we recorded interest expense of $8.0 million and $9.9 million, respectively, on our outstanding debt amounts.Revolving Credit Facility. Assuming all terms of our outstanding long-term debt remained the same, a hypothetical 25 basis point change (up or down) in the one-month LIBOR rate would result in a $1.4$0.7 million change to our annual interest expense.
Technology Risk
Our clients rely on usexpense for the deliveryportion of time-sensitive, up-to-date data and applications. Our business is dependent on our ability to process substantial volumes of data and transactions rapidly and efficiently on our computer-based networks and systems. Our computer operations, as well as our other business centers, and those of our suppliers and clients are vulnerable to interruptionthe long-term debt not hedged by fire, natural disaster, power loss, telecommunications failures, terrorist attacks, acts of war, civil unrest, Internet failures, computer viruses and security breaches, and other events beyond our reasonable control. We maintain back-up facilities and certain other redundancies for each of our major data centers to minimize the risk that any such event will disrupt those operations. However, a loss of our services involving our significant facilities may materially disrupt our business and may induce our clients to seek alternative data suppliers. Any such losses or damages we incur could have a material adverse effect on our business. Although we seek to minimize these risks through security measures, controls, back-up data centers and emergency planning, there can be no assurance that such efforts will be successful or effective.interest rate swap
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agreement. Refer to Note 11, Debt, in the Notes to the Company’s Consolidated Financial Statements included in Item 1. of this Quarterly Report on Form 10-Q for additional information regarding our outstanding debt obligations.
ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
The Company’s management, including its principal executive officer and principal financial officer, have evaluated the effectiveness of the Company’s disclosure controls and procedures pursuant to Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”"Exchange Act"), as of the end of the period covered by this report, and the principal executive officer and principal financial officer have concluded that the Company’s disclosure controls and procedures are effective as of the end of the period covered by this report.
Changes in Internal Control over Financial Reporting
During the first quarter of fiscal 2020, the Company implemented a new general ledger and financial reporting system as part of a multi-year global project to design, configure and install an integrated suite of enterprise software. The implementation has involved changes to certain processes and related internal controls over financial reporting. The Company has reviewed the system and the controls affected and made appropriate changes as necessary.
There have been no other changes in the Company’s internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the Company’s second quarter of fiscalthree months ended November 30, 2020 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

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PART II – OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
The information set forth under "Contingencies" in Note 16, 12, Commitments and Contingencies,, contained in the notesNotes to the consolidated financial statementsConsolidated Financial Statements of this Quarterly Report on Form 10-Q is incorporated by reference in answer to this Item.

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ITEM 1A. RISK FACTORS
There were no material changes during the first sixthree months of fiscal 20202021 to the risk factors identified in the Company’s fiscal 2019Company's Annual Report on Form 10-K for the fiscal year ended August 31, 2020, except for the "Brexit" section in the "Legal & Regulatory Risks" risk factor, as notedset out below.
Legal & Regulatory Risks
Legislative and regulatory changes in the environments in which we and our clients operate
As a business, we are subject to numerous laws and regulations in the U.S. and in the other countries in which we operate. These laws, rules, and regulations, and their interpretations, may change in the future or conflict, and compliance with these changes may increase our costs or cause us to make changes in or otherwise limit our business practices. In addition, the global nature and scope of our business operations make it more difficult to monitor areas that may be subject to regulatory and compliance risk. If we fail to comply with any applicable law, rule, or regulation, we could be subject to claims and fines and suffer reputational damage. Uncertainty caused by political change globally, and complex relationships across countries, including the U.S. and nations in Europe and Asia, heightens the risk of regulatory uncertainty.
Many of our clients operate within a highly regulated environment and must comply with governmental legislation and regulations. The current COVID-19 pandemicU.S. regulators have increased their focus on the regulation of the financial services industry. Increased regulation of our clients may increase their expenses, causing them to seek to limit or reduce their costs from outside services such as ours. Additionally, if our clients are subjected to investigations or legal proceedings they may be adversely impacted, possibly leading to their liquidation, bankruptcy, receivership, reduction in assets under management, or diminished operations, which would adversely affect our revenue. Recent regulatory changes that we believe might materially impact us and other global public health epidemicsour clients include:
MiFID
In the European Union, the new version of the Markets in Financial Instruments Directive (recast), also known as "MiFID II" became effective in January 2018. MiFID II built upon many of the initiatives introduced through MiFID and is intended to help improve the functioning of the European Union single market by achieving a greater consistency of regulatory standards. MiFID originally became effective in 2007. We believe that compliance with MiFID II requirements is time-consuming and costly for the investment managers who are subject to it and will cause clients to adapt their pricing models and business practices significantly. These increased costs may impact our clients’ spending and may cause some investment managers to lose business or withdraw from the market, which may adversely impact our business, our future results of operations and our overall financial performance.
Our business could be materially and adversely affected by the risk, or the public perception of risk, related to a pandemic or widespread health crisis, such as the current COVID-19 pandemic. A significant outbreak of epidemic, pandemic, or contagious diseases in the human population could result in a widespread health crisis that could adversely affect the broader economies, financial markets and overall demand environment for our products. A global health crisis could affect our workforce and clients, as well as economies and financial markets globally, potentially leading to an economic downturn, which could decrease spending, adversely affecting the demand for our products and services. In addition, any preventative or protective actions that governments implement or that we take in respect of a global health crises such as COVID-19, such as travel restrictions, quarantines or site closures,However, MiFID II may interferealso present us with the ability of our employees, vendors, and data suppliersnew business opportunities for new service offerings. We continue to perform their respective responsibilities and obligations relative to the conduct of our business. Such results could have a material adverse effect on our operations, business, financial condition, results of operations, or cash flows.
We are unable to accurately predict the ultimate impact of the current COVID-19 pandemic due to various uncertainties, including the ultimate geographic spread of the virus, the severity of the virus, the duration of the outbreak, and actions that may be taken by governmental authorities to contain the virus. We closely monitor the impact of MiFID II on the COVID-19 pandemic, continually assessing its potential effectsinvestment process and trade lifecycle. We also continue to review the application of key MiFID II requirements and plan to work with our clients to navigate through them.
Brexit
On January 31, 2020, the United Kingdom (the "UK") formally left the European Union (the "EU") when the UK-EU Withdrawal Agreement became effective. Under the Withdrawal Agreement, a transition period began that ran until December 31, 2020. On January 1, 2021, the UK left the EU Single Market and Customs Union, as well as all EU policies and international agreements. As a result, the free movement of persons, goods, services and capital between the UK and the EU ended, and the EU and the UK formed two separate markets and two distinct regulatory and legal spaces. On December 24, 2020, the European Commission reached a trade agreement with the UK on our business. The extent to which our results are affected by COVID-19 will largely depend on future developments which cannot be accurately predicted and are uncertain, but the COVID-19 pandemic or the perceptionterms of its effects couldfuture cooperation with the EU (the "Trade Agreement"). The Trade Agreement offers UK and EU companies preferential access to each other’s markets, ensuring imported goods will be free of tariffs and quotas; however, economic relations between the UK and the EU will now be on more restricted terms than existed previously. The Trade Agreement does not incorporate the full scope of the services sector, and businesses such as banking and finance face a more uncertain future. The UK and EU plan to put in place a regulatory dialogue on financial services based on a separate memorandum of understanding by March 2021. At this time, we cannot predict the impact that the Trade Agreement and any future agreements on services, particularly financial services, will have a material adverse effect on our business and our clients, and it is possible that new terms may adversely affect our operations and financial condition, results of operations,results. We continue to evaluate our own risks and uncertainty related to Brexit and partner with our clients to help them navigate the possible changes in the UK-EU market. This uncertainty may have an impact on our clients’ expansion or cash flows. Refer to Management’s Discussion and Analysis of Financial Condition and Results of Operations - COVID-19 Update for additional information.spending plans, which may in turn negatively impact our revenue or growth.
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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Items 2(a) and (b) are not applicable as there have been no unregistered sales of equity securities.
(i)Issuer Purchases of Equity Securities (in thousands, except share and per share data)
The following table provides a month-to-month summary of the share repurchase activity during the three months ended February 29,November 30, 2020:
Period
Total number of
shares purchased(1)
Average price
paid per share
Total number of shares purchased as part of publicly announced plans or programs(2)
Maximum number of shares (or approximate dollar value)
that may yet be purchased under the plans or programs (in US$)(2)
December 201938,085  $268.40  38,000  $143,997  
January 2020153,389  $272.41  153,000  $102,320  
February 202076,500  $291.44  76,500  $80,025  
Total267,974  267,500  
Period
Total Number of
Shares Purchased(1)
Average Price
Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(2)
Maximum Number of Shares (or Approximate Dollar Value)
that May Yet be Purchased Under the Plans or Programs (in US$)(2)
September 202014,000 $333.72 14,000 $254,323 
October 202082,662 $327.08 80,800 $227,916 
November 202041,866 $323.79 37,000 $215,851 
Total138,528 131,800 
(1)Includes 267,500131,800 shares purchased under the existing stock repurchase program, as well as 4746,728 shares repurchased from employees to cover their cost of taxes upon vesting of restricted stock and exercise of stock options.
(2)Repurchases may be made from time to time in the open market and privately negotiated transactions, subject to market conditions. No minimum number of shares to be repurchased has been fixed. There is no timeframe to complete the repurchase program and it is expected that share repurchases will be paid using existing and future cash generated by operations.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5. OTHER INFORMATION
None.
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ITEM 6. EXHIBITS
(a)EXHIBITS
The information required by this Item is set forth below.
Incorporated by Reference
Exhibit Number
Exhibit
Description
FormFile No.Exhibit No.Filing Date
Filed
Herewith
FactSet Research Systems Inc. Executive Severance Plan8-K001-1186910.13/5/2020
Form of FactSet Research Systems Inc. Equity Award Agreement8-K001-1186910.23/5/2020
Certification of the Chief Executive Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act, as amendedX
Certification of the Chief Financial Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act, as amendedX
Certification of the Chief Executive Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002X
Certification of the Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002X
101.INSXBRL Instance Document - The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL documentX
101.SCHXBRL Taxonomy Extension SchemaX
101.CALXBRL Taxonomy Extension Calculation LinkbaseX
101.DEFXBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABXBRL Taxonomy Extension Label LinkbaseX
101.PREXBRL Taxonomy Extension Presentation LinkbaseX
104Cover page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)X
Incorporated by Reference
Exhibit Number
Exhibit
Description
FormFile No.Exhibit No.Filing Date
Filed
Herewith
Certification of the Chief Executive Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act, as amendedX
Certification of the Chief Financial Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act, as amendedX
Certification of the Chief Executive Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002X
Certification of the Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002X
101.INSXBRL Instance Document - The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL documentX
101.SCHXBRL Taxonomy Extension SchemaX
101.CALXBRL Taxonomy Extension Calculation LinkbaseX
101.DEFXBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABXBRL Taxonomy Extension Label LinkbaseX
101.PREXBRL Taxonomy Extension Presentation LinkbaseX
104Cover page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)X
(1) Indicates a management contract or compensatory plan or arrangement
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 FACTSET RESEARCH SYSTEMS INC.
(Registrant)
 
Date: April 9, 2020January 6, 2021/s/ HELEN L. SHAN
 Helen L. Shan
 Executive Vice President and Chief Financial Officer
(Principal Financial Officer)
/s/ GREGORY T. MOSKOFF
Gregory T. Moskoff
Senior Vice President, Controller and Chief Accounting Officer
(Principal Accounting Officer)


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