UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2019March 31, 2020
OR
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ___________  to   ____________        
Commission File Number: 1-11961
CARRIAGE SERVICES, INC.
(Exact name of registrant as specified in its charter)
 
DELAWARE76-0423828
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
  
3040 Post Oak Boulevard, Suite 300
Houston, Texas, 77056
(Address of principal executive offices)
(713) 332-8400
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, par value $.01 per shareCSVNew York Stock Exchange
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  x    No  o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer” and “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Securities Exchange Act of 1934.
Large accelerated fileroAccelerated filerx
Non-accelerated filer
o  (Do not check if a smaller reporting company)
Smaller reporting companyo
  Emerging growth companyo
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  o    No  x
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, par value $.01 per shareCSVNew York Stock Exchange
The number of shares of the registrant’s Common Stock, $.01 par value per share, outstanding as of October 25, 2019May 22, 2020 was 17,826,103.17,908,764.
 

EXPLANATORY NOTE

As previously disclosed in the Current Report on Form 8-K filed by Carriage Services, Inc. (the “Company”) on April 29, 2020, the Company expected that the filing of this Quarterly Report on Form 10-Q for the quarter ended March 31, 2020 (the “Quarterly Report”), originally due on May 11, 2020, would be delayed due to disruptions caused by the COVID-19 pandemic. In particular, the Company’s day-to-day operations and business have experienced disruptions due to the unprecedented conditions surrounding the COVID-19 pandemic, along with the various measures that federal, state, and local jurisdictions have taken in response to the crisis. These disruptions include, but are not limited to, requirements that the Company’s corporate support staff work remotely from home, along with reduced staffing at our business locations. These conditions impacted the Company’s normal processes and interactions with its corporate support staff and others responsible for the preparation and timely filing of its Quarterly Report.

The Company relied on the 45-day extension provided by an order issued by the Securities and Exchange Commission under Section 36 of the Securities Exchange Act of 1934 Modifying Exemptions From the Reporting and Proxy Delivery Requirements for Public Companies, dated March 25, 2020 (Release No. 34-88465) to delay the filing of this Quarterly Report.



CARRIAGE SERVICES, INC.
INDEX
 
 Page
 
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
  
Item 3. Defaults Upon Senior Securities
  
Item 4. Mine Safety Disclosures
  
Item 5. Other Information
  
  
  


PART I – FINANCIAL INFORMATION
Item 1.Financial Statements.
CARRIAGE SERVICES, INC.
CONSOLIDATED BALANCE SHEET
(in thousands, except share data)
  (unaudited)  (unaudited)
December 31, 2018 September 30, 2019December 31, 2019
 March 31, 2020
ASSETS      
Current assets:      
Cash and cash equivalents$644
 $5,812
$716
 $11,920
Accounts receivable, net18,897
 17,699
21,478
 20,845
Inventories6,751
 6,692
6,989
 7,188
Prepaid and other current assets3,011
 1,764
10,667
 14,447
Total current assets29,303
 31,967
39,850
 54,400
Preneed cemetery trust investments62,432
 68,333
72,382
 60,776
Preneed funeral trust investments82,074
 87,059
96,335
 81,377
Preneed cemetery receivables, net18,441
 19,467
20,173
 20,402
Receivables from preneed trusts17,073
 17,989
18,024
 18,089
Property, plant and equipment, net260,838
 258,035
279,200
 278,995
Cemetery property, net74,958
 75,064
87,032
 101,797
Goodwill303,887
 299,181
398,292
 396,696
Intangible and other non-current assets, net24,425
 24,028
32,116
 33,457
Operating lease right-of-use assets
 22,628
22,304
 21,891
Cemetery perpetual care trust investments44,071
 48,397
64,047
 52,677
Total assets$917,502
 $952,148
$1,129,755
 $1,120,557
LIABILITIES AND STOCKHOLDERS’ EQUITY   
LIABILITIES AND STOCKHOLDERS��� EQUITY   
Current liabilities:      
Current portion of long-term debt$2,015
 $1,679
Current portion of finance lease obligations312
 282
Current portion of operating lease obligations
 1,524
Current portion of debt and lease obligations$3,150
 $3,219
Accounts payable9,987
 6,135
8,413
 6,425
Accrued and other liabilities22,644
 29,270
24,026
 23,788
Convertible subordinated notes due 2021
 6,042
Total current liabilities34,958
 38,890
35,589
 39,474
Long-term debt, net of current portion6,925
 6,135
Acquisition debt, net of current portion5,658
 5,462
Credit facility26,145
 17,099
82,182
 112,509
Convertible subordinated notes due 20215,732
 5,902
5,971
 
Senior notes due 2026319,108
 319,577
395,447
 395,575
Obligations under finance leases, net of current portion6,143
 5,929
5,854
 5,776
Obligations under operating leases, net of current portion
 21,758
21,533
 21,106
Deferred preneed cemetery revenue45,997
 45,195
46,569
 46,980
Deferred preneed funeral revenue28,606
 29,522
29,145
 29,363
Deferred tax liability31,263
 32,533
41,368
 45,491
Other long-term liabilities3,133
 1,935
1,737
 1,435
Deferred preneed cemetery receipts held in trust62,432
 68,333
72,382
 60,776
Deferred preneed funeral receipts held in trust82,074
 87,059
96,335
 81,377
Care trusts’ corpus43,494
 47,771
63,416
 52,774
Total liabilities696,010
 727,638
903,186
 898,098
Commitments and contingencies:
 

 
Stockholders’ equity:  
  
Common stock, $.01 par value; 80,000,000 shares authorized and 25,703,490 and 25,851,442 shares issued at December 31, 2018 and September 30, 2019, respectively257
 259
Common stock, $.01 par value; 80,000,000 shares authorized and 25,880,362 and 25,934,103 shares issued at December 31, 2019 and March 31, 2020, respectively259
 259
Additional paid-in capital243,849
 242,657
242,147
 242,234
Retained earnings71,680
 83,644
86,213
 82,016
Treasury stock, at cost; 7,625,339 and 8,025,339 at December 31, 2018 and September 30, 2019, respectively(94,294) (102,050)
Treasury stock, at cost; 8,025,339 at both December 31, 2019 and March 31, 2020(102,050) (102,050)
Total stockholders’ equity221,492
 224,510
226,569
 222,459
Total liabilities and stockholders’ equity$917,502
 $952,148
$1,129,755
 $1,120,557
The accompanying condensed notes are an integral part of these Consolidated Financial Statements.


CARRIAGE SERVICES, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited and in thousands, except per share data)
Three Months Ended September 30, Nine Months Ended September 30,Three months ended March 31,
2018 2019 2018 20192019
 2020
Revenue:          
Service revenue$33,003
 $34,133
 $103,660
 $105,444
$36,652
 $40,732
Property and merchandise revenue27,026
 28,002
 84,741
 85,458
28,579
 31,271
Other revenue4,212
 3,990
 13,074
 12,056
3,850
 5,487
64,241
 66,125
 201,475
 202,958
69,081
 77,490
Field costs and expenses:  
       
Cost of service18,085
 18,011
 54,031
 54,062
18,097
 21,057
Cost of merchandise22,505
 21,972
 67,796
 66,544
22,261
 25,063
Cemetery property amortization964
 972
 2,763
 2,990
849
 877
Field depreciation expense3,047
 3,106
 8,925
 9,250
3,085
 3,290
Regional and unallocated funeral and cemetery costs

2,114
 3,597
 8,662
 10,008
2,789
 2,756
Other expenses412
 411
 1,171
 1,197
400
 1,276
47,127
 48,069
 143,348
 144,051
47,481
 54,319
Gross profit17,114
 18,056
 58,127
 58,907
21,600
 23,171
Corporate costs and expenses:  
       
General, administrative and other6,344
 5,755
 19,342
 17,059
5,612
 5,946
Home office depreciation and amortization505
 357
 1,412
 1,115
389
 382
Impairment of goodwill and other intangibles
 (14,693)
Operating income15,599
 2,150
6,849
 6,112
 20,754
 18,174
   
Operating income10,265
 11,944
 37,373
 40,733
Interest expense(6,285) (6,283) (14,763) (18,907)(6,328) (8,428)
Accretion of discount on convertible subordinated notes(246) (61) (1,961) (178)(57) (65)
Net loss on early extinguishment of debt
 
 (936) 
Other, net(347) (4,076) (345) (3,914)(13) (4)
Income before income taxes3,387
 1,524
 19,368
 17,734
Provision for income taxes(1,028) (930) (5,423) (5,551)
Tax adjustment related to certain discrete items(159) (17) 358
 (219)
Total provision for income taxes(1,187) (947) (5,065) (5,770)
Net income$2,200
 $577
 $14,303
 $11,964
Income (loss) before income taxes9,201
 (6,347)
Benefit (expense) for income taxes(2,577) 2,136
Tax adjustment related to discrete items(99) 14
Total benefit (expense) for income taxes(2,676) 2,150
Net income (loss)$6,525
 $(4,197)
          
Basic earnings per common share:$0.11
 $0.03
 $0.80
 $0.66
Diluted earnings per common share:$0.11
 $0.03
 $0.78
 $0.66
Basic earnings (loss) per common share:$0.36
 $(0.23)
Diluted earnings (loss) per common share:$0.36
 $(0.23)
          
Dividends declared per common share:$0.075
 $0.075
 $0.225
 $0.225
$0.075
 $0.075
          
Weighted average number of common and common equivalent shares outstanding:          
Basic19,060
 17,737
 17,701
 17,917
18,057
 17,805
Diluted19,161
 17,768
 18,273
 17,951
18,097
 17,805
The accompanying condensed notes are an integral part of these Consolidated Financial Statements.


CARRIAGE SERVICES, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited and in thousands)
 Nine Months Ended September 30,
 2018 2019
Cash flows from operating activities:   
Net income$14,303
 $11,964
Adjustments to reconcile net income to net cash provided by operating activities:  
Depreciation and amortization13,100
 13,355
Provision for losses on accounts receivable1,511
 1,188
Stock-based compensation expense2,924
 1,616
Deferred income tax expense3,547
 1,270
Amortization of deferred financing costs420
 289
Amortization of capitalized commissions on preneed contracts449
 417
Accretion of discount on convertible subordinated notes1,961
 178
Accretion of debt discount on senior notes154
 366
Net loss on early extinguishment of debt936
 
Net loss on sale of business and other assets408
 4,067
Gain on insurance reimbursements
 (638)
Goodwill and other impairments
 730
Other
 121
    
Changes in operating assets and liabilities that provided (used) cash:  
Accounts and preneed receivables(3,010) (2,495)
Inventories, prepaid and other current assets(1,911) 1,138
Intangible and other non-current assets(345) (241)
Preneed funeral and cemetery trust investments(6,104) (4,376)
Accounts payable(735) (3,852)
Accrued and other liabilities3,761
 6,749
Deferred preneed funeral and cemetery revenue6,292
 804
Deferred preneed funeral and cemetery receipts held in trust1,056
 3,411
Net cash provided by operating activities38,717
 36,061
   
Cash flows from investing activities:  
Acquisitions and land for new construction(37,970) 
Proceeds from insurance reimbursements
 1,247
Proceeds from the sale of business and other assets
 967
Capital expenditures(9,037) (11,479)
Net cash used in investing activities(47,007) (9,265)
   
Cash flows from financing activities:  
Payments against the term loan(127,500) 
Borrowings from the credit facility96,000
 28,200
Payments against the credit facility(188,000) (37,300)
Payment of debt issuance costs related to long-term debt(1,551) (113)
Redemption of the 2.75% convertible subordinated notes(75,229) (27)
Payment of transaction costs related to the redemption of the 2.75% convertible subordinated notes(845) 
Proceeds from the issuance of the 6.625% senior notes320,125
 
Payments of debt issuance costs related to the 6.625% senior notes(1,367) 
Payments on other long-term debt and obligations under finance leases(1,031) (1,370)
Payments on contingent consideration recorded at acquisition date(138) (162)
Proceeds from the exercise of stock options and employee stock purchase plan contributions1,075
 1,155
Taxes paid on restricted stock vestings and exercise of non-qualified options(651) (194)
Dividends paid on common stock(4,076) (4,061)
Purchase of treasury stock
 (7,756)
Net cash provided by (used in) financing activities16,812
 (21,628)
   

Net increase in cash and cash equivalents8,522
 5,168
Cash and cash equivalents at beginning of period952
 644
Cash and cash equivalents at end of period$9,474
 $5,812
 Three months ended March 31,
 2019
 2020
Cash flows from operating activities:   
Net income (loss)$6,525
 $(4,197)
Adjustments to reconcile net income to net cash provided by operating activities:�� 
Depreciation and amortization4,323
 4,549
Provision for bad debt and credit losses366
 690
Stock-based compensation expense585
 831
Deferred income tax expense991
 3,596
Amortization of deferred financing costs94
 200
Amortization of capitalized commissions on preneed contracts138
 141
Accretion of discount on convertible subordinated notes57
 65
Accretion of debt discount, net of debt premium on senior notes120
 75
Net loss on sale of businesses and disposal of other assets167
 60
Goodwill and other impairments
 14,693
Other
 19
    
Changes in operating assets and liabilities that provided (required) cash:  
Accounts and preneed receivables630
 2,179
Inventories, prepaid and other current assets736
 (8,748)
Intangible and other non-current assets(24) (103)
Preneed funeral and cemetery trust investments(1,269) (2,890)
Accounts payable(2,895) (2,133)
Accrued and other liabilities(1,292) (114)
Deferred preneed funeral and cemetery revenue117
 1,080
Deferred preneed funeral and cemetery receipts held in trust1,625
 3,553
Net cash provided by operating activities10,994
 13,546
   
Cash flows from investing activities:  
Acquisitions
 (28,000)
Net proceeds from the sale of other assets100
 78
Capital expenditures(3,543) (2,738)
Net cash used in investing activities(3,443) (30,660)
   
Cash flows from financing activities:  
Borrowings from the credit facility10,100
 63,200
Payments against the credit facility(16,200) (33,000)
Payments of debt issuance costs related to the 6.625% senior notes
 (14)
Payments on acquisition debt and obligations under finance leases(471) (487)
Payments on contingent consideration recorded at acquisition date(162) (169)
Proceeds from the exercise of stock options and employee stock purchase plan contributions746
 361
Taxes paid on restricted stock vestings and exercise of non-qualified options(174) (234)
Dividends paid on common stock(1,360) (1,339)
Net cash provided by (used in) financing activities(7,521) 28,318
   

Net increase in cash and cash equivalents30
 11,204
Cash and cash equivalents at beginning of period644
 716
Cash and cash equivalents at end of period$674
 $11,920
The accompanying condensed notes are an integral part of these Consolidated Financial Statements.

CARRIAGE SERVICES, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(unaudited and in thousands)
 
Shares
Outstanding
 
Common
Stock
 
Additional
Paid-in
Capital
 
Retained
Earnings
 
Treasury
Stock
 Total
Balance – December 31, 201716,098
 $226
 $216,158
 $57,904
 $(76,632) $197,656
Effect of adoption of topic 606
 
 
 2,131
 
 2,131
Balance – January 1, 201816,098
 $226
 $216,158
 $60,035
 $(76,632) $199,787
Net income
 
 
 9,356
 
 9,356
Issuance of shares91
 1
 307
 
 
 308
Exercise of stock options112
 1
 319
 
 
 320
Cancellation and retirement of restricted common stock and stock options(15) 
 (296) 
 
 (296)
Stock-based compensation expense
 
 1,100
 
 
 1,100
Dividends on common stock
 
 (1,207) 
 
 (1,207)
Other6
 
 145
 
 
 145
Balance – March 31, 201816,292
 $228
 $216,526
 $69,391
 $(76,632) $209,513
Net income
 
 
 2,747
 
 2,747
Issuance of shares13
 
 220
 
 
 220
Exercise of stock options27
 1
 (197) 
 
 (196)
Cancellation and retirement of restricted common stock and stock options(2) 
 (4) 
 
 (4)
Stock-based compensation expense
 
 909
 
 
 909
Dividends on common stock
 
 (1,433) 
 
 (1,433)
Convertible notes exchange2,823
 28
 28,194
 
 
 28,222
Balance – June 30, 201819,153
 $257
 $244,215
 $72,138
 $(76,632) $239,978
Net income
 
 
 2,200
 
 2,200
Issuance of shares24
 
 229
 
 
 229
Cancellation and retirement of restricted common stock and stock options(2) 
 (156) 
 
 (156)
Stock-based compensation expense
 
 915
 
 
 915
Dividends on common stock
 
 (1,436) 
 
 (1,436)
Convertible notes exchange
 
 102
 
 
 102
Balance – September 30, 201819,175
 $257
 $243,869
 $74,338
 $(76,632) $241,832



















CARRIAGE SERVICES, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(unaudited and in thousands)
Shares
Outstanding
 
Common
Stock
 
Additional
Paid-in
Capital
 
Retained
Earnings
 
Treasury
Stock
 Total
Shares
Outstanding
 
Common
Stock
 
Additional
Paid-in
Capital
 
Retained
Earnings
 
Treasury
Stock
 Total
Balance – December 31, 201818,078
 $257
 $243,849
 $71,680
 $(94,294) $221,492
18,078
 $257
 $243,849
 $71,680
 $(94,294) $221,492
Net income
 
 
 6,525
 
 6,525

 
 
 6,525
 
 6,525
Issuance of shares48
 
 275
 
 
 275
Issuance of common stock23
 
 275
 
 
 275
Exercise of stock options71
 1
 471
 
 
 472
71
 1
 471
 
 
 472
Issuance of restricted common stock25
 
 
 
 
 
Cancellation and retirement of restricted common stock and stock options(9) 
 (174) 
 
 (174)(9) 
 (174) 
 
 (174)
Stock-based compensation expense
 
 585
 
 
 585

 
 585
 
 
 585
Dividends on common stock
 
 (1,360) 
 
 (1,360)
 
 (1,360) 
 
 (1,360)
Other15
 
 294
 
 
 294
15
 
 294
 
 
 294
Balance – March 31, 201918,203
 $258
 $243,940
 $78,205
 $(94,294) $228,109
18,203
 $258
 $243,940
 $78,205
 $(94,294) $228,109
Net income
 
 
 4,862
 
 4,862
Issuance of shares17
 
 197
 
 
 197
Cancellation and retirement of restricted common stock and stock options(8) 
 (5) 
 
 (5)
Stock-based compensation expense
 
 518
 
 
 518
Dividends on common stock
 
 (1,365) 
 
 (1,365)
Treasury stock acquired(400) 
 
 
 (7,756) (7,756)
Balance – June 30, 201917,812
 $258
 $243,285
 $83,067
 $(102,050) $224,560
Net income
 
 
 577
 
 577
Issuance of shares18
 1
 211
 
 
 212
Cancellation and retirement of restricted common stock and stock options(4) 
 (16) 
 
 (16)
Stock-based compensation expense
 
 513
 
 
 513
Dividends on common stock
 
 (1,336) 
 
 (1,336)
Balance – September 30, 201917,826
 $259
 $242,657
 $83,644
 $(102,050) $224,510
 
Shares
Outstanding
 
Common
Stock
 
Additional
Paid-in
Capital
 
Retained
Earnings
 
Treasury
Stock
 Total
Balance – December 31, 201917,855
 $259
 $242,147
 $86,213
 $(102,050) $226,569
Net loss
 
 
 (4,197) 
 (4,197)
Issuance of common stock36
 
 361
 
 
 361
Issuance of restricted common stock10
 
 
 
 
 
Cancellation and retirement of restricted common stock and stock options(10) 
 (234) 
 
 (234)
Stock-based compensation expense
 
 831
 
 
 831
Dividends on common stock
 
 (1,339) 
 
 (1,339)
Other18
 
 468
 
 
 468
Balance – March 31, 202017,909
 $259
 $242,234
 $82,016
 $(102,050) $222,459
The accompanying notes are an integral part of these Consolidated Financial Statements.


CARRIAGE SERVICES, INC.
CONDENSED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)
1.BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
The Company
Carriage Services, Inc. (“Carriage,” the “Company,” “we,” “us,” or “our”) is a leading U.S. provider of funeral and cemetery services and merchandise.merchandise in the United States. As of September 30, 2019,March 31, 2020, we operated 179186 funeral homes in 29 states and 2932 cemeteries in 11 states. Our operations are reported in two business segments: Funeral Home Operations, which currently account for approximately 80% of our revenue and Cemetery Operations, which currently account for approximately 20% of our revenue.
Our funeral homes offer a complete rangehome operations are principally service businesses that generate revenue from sales of high value personalburial and cremation services to meet a family’s funeral needs, includingand related merchandise, such as caskets and urns. Funeral services include consultation, the removal and preparation of remains, the sale of caskets and related funeral merchandise, the use of funeral home facilities for visitation and remembrance services and transportation services. Our cemeteriesWe provide interment rights (grave sites and mausoleum spaces) and related merchandise, such as markers and outer burial containers. We market funeral and cemetery services and products on both an “atneed” (time of death) and “preneed” (planned prior to death) basis.
Our cemetery operations generate revenue primarily through sales of cemetery interment rights (primarily grave sites, lawn crypts, mausoleum spaces and niches), related cemetery merchandise (such as outer burial containers, memorial markers and floral placements) and services (interments, inurnments and installation of cemetery merchandise). We provide cemetery services and products on both an atneed and preneed basis.
Principles of Consolidation and Interim Condensed Disclosures
Our unaudited consolidated financial statements include the Company and its subsidiaries. All intercompany balances and transactions have been eliminated. Our interim consolidated financial statements are unaudited but include all adjustments, which consist of normal, recurring accruals, that are necessary for a fair presentation of our financial position and results of operations as of and for the interim periods presented. Our unaudited consolidated financial statements have been prepared in a manner consistent with the accounting principles described in our Annual Report on Form 10-K for the year ended December 31, 20182019 unless otherwise disclosed herein, and should be read in conjunction therewith.
On March 11, 2020, the World Health Organization declared the 2019 novel coronavirus disease (“COVID-19”), to be a pandemic, which has spread across the globe and is impacting worldwide economic activity. In light of recent developments relating to COVID-19, the Company has evaluated the impact of COVID-19 on our Consolidated Financial Statements and related disclosures.
Reclassifications
Certain reclassifications have been made to prior period amounts on our statement of cash flows and consolidated financial position to conform to the current period financial statement presentation with no effectimpact on our previously reported results of operations, consolidated financial position,total assets and total liabilities or operating cash flows.
Cash and Cash Equivalents
We consider all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents.
Use of Estimates
The preparation of our Consolidated Financial Statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses. On an ongoing basis, we evaluate our estimates and judgments, including those related to revenue recognition, realization of accounts receivable, goodwill, intangible assets, property and equipment and deferred tax assets and liabilities. We base our estimates on historical experience, third-party data and assumptions that we believe to be reasonable under the circumstances. The results of these considerations form the basis for making judgments about the amount and timing of revenue and expenses, the carrying value of assets and the recorded amounts of liabilities. Actual results may differ from these estimates and such estimates may change if the underlying conditions or assumptions change. Historical performance should not be viewed as indicative of future performance, as there can be no assurance that our results of operations will be consistent from year to year.


Inventory
Inventory consists primarily of caskets, outer burial containers and cemetery monuments and markers and is recorded at the lower of its cost basis (determined by the specific identification method) or net realizable value.
Revenue Recognition - Funeral Home Operations
Our funeral home operations are principally service businesses that generate revenue from sales of burial and cremation services and related merchandise, such as caskets and urns. Funeral services include consultation, the removal and preparation of remains, the use of funeral home facilities for visitation and remembrance services and transportation services. We provide funeral services and products on both an atneed and preneed basis.
Funeral arrangements sold at the time of death are referred to as atneed funeral contracts. The performance obligation on these atneed contracts for both merchandise and services are bundled as a single performance obligation, as the performance of these obligations occur within a short time frame (usually within a few days) from the time of death to the funeral service. Although our performance activities are transferred in sequence such as, embalming the body, delivering the casket, obtaining service related items like flowers and performing the service, these activities are all essential to satisfy our contractual obligation to the customer, thus, bundled into a single performance obligation.Cemetery Operations Revenue is recognized on the date of funeral service, as all performance

obligations have been satisfied. Payment is due at or before time of transfer. Outstanding balances due from customers, if any, on atneed funeral contracts are included in Accounts receivable on our Consolidated Balance Sheet.
The performance obligation is satisfied at the date of the service or the delivery of the merchandise aswhen control has transferred to the customer and the benefit has concluded in the following manner:
we have the right to payment;
the customer has title to merchandise;
the deceased has used the merchandise or has been a part of the service; and
the customer directed the use of the merchandise or services is transferred to the plancustomer. Our performance obligations include the delivery of the service.
Funeral arrangements sold priorfuneral and cemetery merchandise and services and cemetery property interment rights. Control transfers when merchandise is delivered or services are performed. For cemetery property interment rights, control transfers to death occurring are referred to as preneed funeral contracts. In many instances, the customer pays forwhen the preneed contract overproperty is developed and the interment right has been sold and can no longer be marketed or sold to another customer. Sales taxes collected are recognized on a period of time. For preneed funeralnet basis in our consolidated financial statements. On our atneed contracts, we generally deliver the merchandise and service contracts,perform the performance obligation occurs at the time of need (when death occurs) and revenue is recognized on the date of delivery of merchandise or performance of service. We do not deliver merchandise on preneed contracts or provide service prior to the time of death. The performance obligation for preneed funeral contracts is similar to the elements of the performance obligation of atneed funeral contracts. For preneed funeral services, all preneed funeral contracts are re-written upon the date of death as an atneed contract. The performance obligation is satisfied at the date of the service.
The performance of a preneed funeral contract is secured by placing the funds collected, less amounts that we may retain under state regulations, in trust for the benefit of the customer or by the customer's purchase of a life insurance policy, the proceeds of which will pay for such services at the time of need. These methods
Due to limitations on gatherings imposed to mitigate the spread of COVID-19, some customers have requested that we delay the memorial service until after the limitations have been lifted. Memorial services frequently include performance obligations to direct the service, provide facilities and motor vehicles, catering, flowers, and stationary products. All other performance obligations on these contracts, including arrangement, removal, preparation, embalming, cremation, interment, and delivery of urns and caskets and related memorialization merchandise are intended to fund preneed funeral contracts, cover the original contract price and generally include an element of growth (earnings) designed to offset future inflationary cost increases.
Revenue from preneed funeral contracts, along with accumulated earnings, is deferred untilfulfilled at the time theof need. Personalized marker merchandise is delivered or the service is performed. The principal and accumulated earnings of the trusts are withdrawn at maturity (death) or cancellation. The cumulative trust income earned and the increases in insurance benefitsmarker installation services sold on the insurance productsatneed contracts are recognized when control is transferred to the servicecustomer, generally when the marker is performed. The amounts deposited in trusts that we control are includeddelivered and installed in the non-current asset section ofcemetery.
Ancillary funeral service revenue, which is recorded in Other revenue, represents revenue from our Consolidated Balance Sheet. Balances due on undelivered preneed funeral trust contracts have been reclassified to reduce flower shop, pet cremation business and online cremation business in TexasDeferred preneed funeral revenue on our Consolidated Balance Sheet, as noted in our table of Deferred Revenue in Note 4 to the Consolidated Financial Statements included herein..
The earnings from our preneed funeral trust investments, as well as trust management fees charged by our wholly-owned registered investment advisory firm (“CSV RIA”) are recorded asin Other revenue, as noted in our table of disaggregated revenue in Note 4 to the Consolidated Financial Statements included herein.. As of September 30, 2019,March 31, 2020, CSV RIA provided theseinvestment management and advisory services to one institution, which has custody of approximately 76%73% of our trust assets, for a fee based on the market value of trust assets. Under state trust laws, we are allowed to charge the trust a fee for advising on the investment of the trust assets and these fees are recognized as income in the period in which services are provided.
WhenBalances due on undelivered preneed funeral trust contracts are funded through third-party insurance policies, we earn a commission on the sale of the policies. Insurance commissions are subjecthave been reclassified to refund (charge-back) if thereduce Deferred preneed policy is cancelled within a year or if there is an imminent death of beneficiary before the first year anniversary of the policy. We record these insurance commissions as Otherfuneral revenue, as noted in our table of disaggregated revenue in Note 5 to the Consolidated Financial Statements included herein, when the commission is no longer subject to refund, which is typically one year after the policy is issued. All selling costs incurred pursuant to the sale of the insurance funded preneed contracts are expensed as incurred. Preneed funeral contracts to be funded at maturity by third-party insurance policies totaled $388.2 million at September 30, 2019 and are not recorded on our Consolidated Balance Sheet.
Generally, at the time of the sale of either the preneed insurance or preneed trust contract, the intent is that the beneficiary has made a commitment to assign the proceeds to us for the fulfillment of the service and merchandise obligations on the preneed contract at the time of need. However, this commitment is revocable and the proceeds from the policy are portable, so the customer can choose to use an alternative provider at the time of need.
Revenue Recognition - Cemetery Operations
Our cemetery operations generate revenue primarily through sales of cemetery interment rights (primarily grave sites, lawn crypts, mausoleum spaces and niches), related cemetery merchandise (such as outer burial containers, memorial markers and floral placements) and services (interments, inurnments and installation of cemetery merchandise). We provide cemetery services and products on both an atneed and preneed basis.
Cemetery arrangements sold at the time of death are referred to as atneed cemetery contracts. The performance obligation on these atneed contracts for cemetery property, merchandise and services are distinct. The performance obligations from the time of death to the disposition of the remains, include delivering cemetery property, unearthing the ground, interring remains and

installing merchandise on the cemetery grounds. Each item on the contract is recognized as a distinct good or service. The performance obligation is satisfied and revenue is recognized on the purchase date of the interment right, on the date of the cemetery service, and on the date of delivery of the merchandise (set on cemetery grounds). Payment is due at or before time of transfer. Outstanding balances due from customers, if any, on completed atneed contracts are included in Accounts receivable on our Consolidated Balance Sheet.
TheSheet of $8.9 million and $8.7 million at December 31, 2019 and March 31, 2020, respectively. As these performance obligation is satisfied atobligations are to be completed after the date of death, we cannot quantify the service, the purchaserecognition of the interment right or the deliveryrevenue in future periods. However, we estimate an average maturity period of the merchandise as control has transferred to the customer and the benefit has concluded in the following manner:
we have the right to payment;
the customer has title to merchandise;
the deceased has used the merchandise or has been a part of the service; and
the customer directed the use of the merchandise or the plan of the service.
Cemetery arrangements sold prior to death occurring are referred to as preneed cemetery contracts. For preneed cemetery interment rights, the performance obligation is the sale of the interment right and revenue is recognized at the time the contract is signed. Control of cemetery interment rights is transferred to the customer upon execution of the contract as customers select a specific location and space for their interment right, thus, restricting us from other use or transfer of the contracted cemetery property. The interment right is deeded to the customer when the contract is paid in full.
For preneed cemetery merchandise and service, the performance obligation occurs at the time of need (when death occurs) and revenue is recognized on the date of delivery of merchandise or performance of service. We do not deliver merchandise on preneed contracts or provide service prior to the time of death. The performance obligationten years for preneed cemetery merchandise and service is similar to the elements of the performance obligation of atneed cemetery merchandise and service.
Preneed cemetery contracts are usually financed through interest-bearing installment sales contracts, generally with terms of up to five years. In substantially all cases, we receive an initial down payment at the time the contract is signed. Earnings on these installment contracts are not recognized until the time the merchandise is transferred or the service is performed and are recorded as Other revenue, as noted in our table of disaggregated revenue in Note 4 to the Consolidated Financial Statements included herein.
The performance of the preneed cemetery contracts is secured by placing the funds collected, less amounts that we may retain under state regulations, in trust for the benefit of the customer, the proceeds of which will pay for such services at the time of need. This method is intended to fund preneed contracts, cover the original contract price and generally include an element of growth (earnings) designed to offset future inflationary cost increases. The amounts deposited in trusts that we control are included in the non-current asset section of our Consolidated Balance Sheet. The earnings from preneed cemetery contracts placed in trust, as well as the trust management fees charged by our CSV RIA are recorded as Other revenue, as noted in our table of disaggregated revenue in Note 5 to the Consolidated Financial Statements included herein.funeral contracts.
Balances due from customers on delivered preneed cemetery contracts are included in Accounts receivable, net and Preneed cemetery receivables, net on our Consolidated Balance Sheet. Balances due on undelivered preneed cemetery contracts have been reclassified to reduce Deferred preneed cemetery revenue on our Consolidated Balance Sheet, as notedSheet. The transaction price allocated to preneed merchandise and service performance obligations that were unfulfilled were $4.8 million and $5.8 million at December 31, 2019 and March 31, 2020, respectively. As these performance obligations are to be completed after the date of death, we cannot quantify the recognition of revenue in our tablefuture periods. However, we estimate an average maturity period of eight years for preneed cemetery contracts.Deferred Revenue in Note 5
See Notes 17 to the Consolidated Financial Statements included herein.
We sell memorialization merchandise and personalized marker merchandise, such as urns and markers that are supplied by a small number of national providers. We order the memorialized merchandise through a third-party on behalf of our customer. The merchandise and its memorialization is provided by the third-party. We deliver the merchandise after the time of death to the customer upon completion of the memorialization or we set the merchandise on our cemetery grounds.
Cemetery property was $75.0 million and $75.1 million, net of accumulated amortization of $37.7 million and $40.6 million at December 31, 2018 and September 30, 2019, respectively. Interment right costs, which include real property and other costs related to cemetery development, are expensed using the specific identification method in the period in which the sale of the interment right is recognized as revenue. We recorded amortization expense for cemetery interment rights of $1.0 million for both the three months ended September 30, 2018 and 2019 and $2.8 million and $3.0 million for the nine months ended September 30, 2018 and 2019, respectively.
See Note 5 to the Consolidated Financial Statements included herein for additional information on ourrelated to revenue.

Arrangements with Multiple Performance Obligations
Some of our contracts with customers include multiple performance obligations. For these contracts, we allocate the transaction price to each performance obligation based on its relative standalone selling price, which is based on prices charged to customers per our general price list. Packages for service and ancillary items are offered to help the customer make decisions during emotional and stressful times. Package discounts are reflected net in Revenue. We recognize revenue when the merchandise is transferred or the service is performed, in satisfaction of the corresponding performance obligation. Sales taxes collected are recognized on a net basis in our Consolidated Financial Statements.
Preneed Funeral and Cemetery Trust Funds
Our preneed and perpetual care trust funds are reported in accordance with the principles of consolidating Variable Interest Entities (“VIE’s”). In the case of preneed trusts, the customers are the legal beneficiaries. In the case of perpetual care trusts, we do not have a right to access the corpus in the perpetual care trusts. We have recognized financial interests of third parties in the trust funds in our financial statements as Deferred preneed funeral and cemetery receipts held in trust and Care trusts’ corpus. The investments of such trust funds are classified as available-for-sale and are reported at fair market value; therefore, the unrealized gains and losses, as well as accumulated and undistributed income and realized gains and losses are recorded to Deferred preneed funeral and cemetery receipts held in trust and Care trusts’ corpus on our Consolidated Balance Sheet. Our future obligations to deliver merchandise and services are reported at estimated settlement amounts. Preneed funeral and cemetery trust investments


are reduced by the trust investment earnings that we have been allowed to withdraw in certain states prior to maturity. These earnings, along with preneed contract collections not required to be placed in trust, are recorded in Deferred preneed funeral revenue and Deferred preneed cemetery revenue until the service is performed or the merchandise is delivered.
In accordance with respective state laws, we are required to deposit a specified amount into perpetual and memorial care trust funds for each interment right and certain memorials sold. Income from the trust funds is distributed to us and used to provide for the care and maintenance of the cemeteries and mausoleums. Such trust fund income is recognized as revenue when realized by the trust and distributable to us. We are restricted from withdrawing any of the principal balances of these funds.
An enterprise is required to perform an analysis to determine whether the enterprise’s variable interest(s) give it a controlling financial interest in a VIE. This analysis identifies the primary beneficiary of a VIE as the enterprise that has both the power to direct the activities of the VIE that most significantly impact the entity’s economic performance and the obligation to absorb losses of the entity that could potentially be significant to the VIE or the right to receive benefits from the entity that could potentially be significant to the VIE. Our analysis continues to support our position as the primary beneficiary in the majority of our funeral and cemetery trust funds.
We determine whether or not the assets in the preneed trusts have an other-than-temporary impairment on a security-by-security basis. This assessment is made based upon a number of criteria including the length of time a security has been in a loss position, changes in market conditions and concerns related to the specific issuer. If a loss is considered to be other-than-temporary, the cost basis of the security is adjusted downward to its fair market value. Any reduction in the cost basis of the investment due to an other-than-temporary impairment is likewise recorded as a reduction to Deferred preneed funeral and cemetery receipts held in trust and Care trusts’ corpus on our Consolidated Balance Sheet. There will be no impact on earnings unless and until such time that the investment is withdrawn from the trust in accordance with state regulations at an amount that is less than its original basis.
See Notes 6 7 and 97 to the Consolidated Financial Statements herein for additional information related to our preneed funeral and cemetery trust funds.
Allowances for bad debtsFuneral and customer cancellationsCemetery Receivables
Our funeral receivables are recorded in Accounts Receivable, net and primarily consist of amounts due for funeral services already performedperformed. Our cemetery receivables generally consist of preneed sales of cemetery interment rights and related products and services, which were $8.5 millionare typically financed through interest-bearing installment sales contracts, generally with terms of up to five years, with such interest income reflected as Other revenue. In substantially all cases, we receive an initial down payment at the time the contract is signed. We do not accrue interest on preneed receivables if they are not paid in accordance with the contractual payment terms given the nature of our merchandise and $7.9 million at December 31, 2018services, the nature of our contracts with customers and September 30, 2019, respectively. We estimate an allowance for doubtful accounts on thesethe timing of the delivery of our services. Atneed cemetery receivables based onand preneed cemetery receivables with payments expected to be received within one year from the balance sheet date are recorded in Accounts receivable, net. Preneed cemetery receivables with payments expected to be received beyond one year from the balance sheet date are recorded in Preneed cemetery receivables, net.
For our historical experience, which amounted to 2.2% and 2.6% of funeral receivables, we have a collections policy where statements are sent to the customer at December 31, 201830 days past due. Past due notification letters are sent at 45 days and September 30, 2019, respectively. In addition, our other funeral receivables not related to funeral services performed were $0.7 million and $0.6 million at December 31, 2018 and September 30, 2019, respectively.
Our cemetery financed receivables totaled $37.2 million and $39.5 million at December 31, 2018 and September 30, 2019, respectively. The unearned finance charges associated with these receivables were $4.6 million and $4.5 million at December 31, 2018 and September 30, 2019, respectively. If a preneedcontinue until payment is received or the contract is canceled prior to delivery, state law determines the amount of the refund owed to the customer. Allowances for bad debts and customer cancellations onplaced with a third party collections agency.
For our preneed cemetery financed receivables, are provided at the date that the sale is recognized as revenue and are based on our historical experience. We also monitor changes in delinquency rates and provide additional bad debt and cancellation reserves when warranted. Wewe have a collections policy where past due notificationsnotification letters are sent to the customer beginning at 15 days past due and periodically thereafter until the contract is cancelled or payment is received.
For both funeral and cemetery receivables, we determine our allowance for credit losses by using a loss-rate methodology, in which we assess our historical write-off of receivables against our total receivables over several years. From this historical loss-rate approach, we also consider the current and forecasted economic conditions expected to be in place over the life of our receivables. These estimates are impacted by a number of factors, including changes in the economy, demographics and competition in our local communities. We reserve 100%monitor our ongoing credit exposure through an active review of our customers’ receivables balance against contract terms and due dates. Our activities include timely performance of our accounts receivable reconciliations, assessment of our aging of receivables, dispute resolution and payment confirmation. We will also monitor any change in our historical write-off of receivables utilized in our loss-rate methodology and assess forecasted changes in market conditions within our credit reserve. In the first quarter of 2020, we increased our allowance for credit losses on our receivables as a result of the economic impact of COVID-19.
In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”), Financial Instruments – Credit Losses: Measurement of Credit Losses on Financial Instruments and subsequent amendments collectively known as (“Topic 326”). Prior to adoption of Topic 326, we provided allowances for bad debt and contract cancellations on our receivables based on contracts in whichan analysis of historical trends of collection activity.
See Notes 2 and 5 to the revenue has been recognizedConsolidated Financial Statements herein for additional information related the adoption of Topic 326 on January 1, 2020 and paymentsthe additional disclosures required.


Business Combinations
Tangible and intangible assets acquired and liabilities assumed are 90 days past due or more, which was 4.6%recorded at fair value and 4.2%goodwill is recognized for any difference between the price of the total receivablesacquisition and fair value. We recognize the assets acquired, the liabilities assumed and any non-controlling interest in the acquiree at December 31, 2018the acquisition date, measured at the fair value as of that date. Acquisition related costs are recognized separately from the acquisition and September 30, 2019, respectively. are expensed as incurred. We customarily estimate related transaction costs known at closing. To the extent that information not available to us at the closing date subsequently becomes available during the allocation period, we may adjust goodwill, intangible assets, assets or liabilities associated with the acquisition.
See Note 73 to the Consolidated Financial Statements herein for further information related to our acquisitions.
Goodwill
The excess of the purchase price over the fair value of identifiable net assets of funeral home businesses and cemeteries acquired is recorded as goodwill. Goodwill has an indefinite life and is not subject to amortization. As such, we test goodwill for impairment on an annual basis as of August 31st each year. In addition to our annual test, we assess the impairment of goodwill whenever events or changes in circumstances indicate that the carrying value of a reporting unit may be greater than fair value. Factors that could trigger an interim impairment review include, but are not limited to, significant negative industry or economic trends and significant adverse changes in the business climate, which may be indicated by a decline in our market capitalization or decline in operating results.
As a result of economic conditions caused by the response to COVID-19, we performed a quantitative assessment of our goodwill at March 31, 2020. Based on the quantitative assessment conducted at March 31, 2020, we recorded an impairment for goodwill of $13.6 million during the quarter ended March 31, 2020, as the carrying amount of our funeral homes in the Eastern Reporting Unit exceeded the fair value. The discounted cash flow valuation uses projections of future cash flows and includes assumptions concerning future operating performance and economic conditions that may differ from actual future cash flows.
See Note 4 to the Consolidated Financial Statements included herein for additional information on cemetery financed receivables.related to our goodwill.
Intangible Assets
Our cemetery receivables recordedintangible assets include tradenames resulting from acquisitions and are included in Accounts Receivable,Intangible and other non-current assets, net alsoon our Consolidated Balance Sheet. Our tradenames are considered to have an indefinite life and are not subject to amortization. As such, we test our intangible assets for impairment on an annual basis as of August 31st each year. In addition to our annual test, we assess the impairment of intangible assets whenever certain events or changes in circumstances indicate that the carrying value of the intangible asset may be greater than the fair value. Factors that could trigger an interim impairment review include, $1.8but are not limited to, significant under-performance relative to historical or projected future operating results and significant negative industry or economic trends.
As a result of economic conditions caused by the response to COVID-19, we performed a quantitative assessment of our tradenames at March 31, 2020. Based on the quantitative assessment conducted at March 31, 2020, we recorded an impairment for certain of our tradenames of $1.1 million during the quarter ended March 31, 2020 as the carrying amount of these tradenames exceeded the fair value. In determining the fair value of the tradenames, we used the relief from royalty method whereby we determine the fair value of the assets by discounting the cash flows that represent a savings over having to pay a royalty fee for use of the tradenames. The discounted cash flow valuation uses projections of future cash flows and $0.1 million related to perpetual care income receivables at December 31, 2018includes assumptions concerning future operating performance and September 30, 2019, respectively. economic conditions that may differ from actual future cash flows and the determination and application of an appropriate royalty rate and discount rate.
See Note 9 to the Consolidated Financial Statements included herein for additional information onrelated to our perpetual care trust investments.
Accounts receivable is comprised of the following at December 31, 2018 and September 30, 2019 (in thousands):
 December 31, 2018 September 30, 2019
Funeral receivables, net of allowance for bad debt of $189 and $206, respectively$9,002
 $8,342
Cemetery receivables, net of allowance for bad debt of $580 and $596, respectively9,688
 9,144
Other receivables207
 213
Accounts receivable, net$18,897
 $17,699
Preneed cemetery receivables represent payments expected to be received beyond one year from the balance sheet date. Preneed cemetery receivables, net are comprised of the following at December 31, 2018 and September 30, 2019 (in thousands):
 December 31, 2018 September 30, 2019
Preneed cemetery receivables$25,568
 $26,618
Less: unearned finance charges(2,821) (2,712)
Less: allowance for bad debt and contract cancellation(1,228) (1,225)
Less: balances due on undelivered cemetery preneed contracts(3,078) (3,214)
Preneed cemetery receivables, net$18,441
 $19,467
Bad debt expense totaled $0.6 million and $0.5 million for the three months ended September 30, 2018 and 2019, respectively and $1.5 million and $1.2 million for the nine months ended September 30, 2018 and 2019, respectively.intangible assets.
Capitalized Commissions on Preneed Contracts
We capitalize sales commissions and other direct selling costs related to preneed cemetery merchandise and services and preneed funeral trust contracts as these costs are incremental and recoverable costs of obtaining a contract with a customer. Our capitalized commissions on preneed contracts are amortized on a straight-line basis over the average maturity period for our preneed cemetery merchandise and services contracts and preneed funeral trust contracts, of eight and ten years, respectively. Amortization expense totaled $156,000 and $140,000 for the three months ended September 30, 2018 and 2019, respectively and $449,000 and $417,000 for the nine months ended September 30, 2018 and 2019, respectively.
The selling costs related to the sales of cemetery interment rights, which include real property and other costs related to cemetery development activities, continue to be expensed using the specific identification method in the period in which the sale of the cemetery interment right is recognized as revenue. The selling costs related to preneed funeral insurance contracts continue to be expensed in the period incurred as these contracts are not included on our Consolidated Balance Sheet.
See Note 119 to the Consolidated Financial Statements included herein for additional information related to our capitalized commissions on preneed contracts.


Leases
We have operating and finance leases. We lease certain office facilities, certain funeral homes and equipment under operating leases with original terms ranging from one to nineteen years. Many leases include one or more options to renew, some of which include options to extend the leases for up to 26 years. We lease certain funeral homes under finance leases with original terms ranging from ten to forty years. We do not have lease agreements with residual value guarantees, sale-leaseback terms, material restrictive covenants or related parties. We do not have any material sublease arrangements.
We determine if an arrangement is a lease at inception based on the facts and circumstances of the agreement. A right-of-use (“ROU”) asset represents our right to use the underlying asset for the lease term and the lease liability represents our obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized on our Consolidated Balance Sheet at the lease commencement date based on the present value of lease payments over the lease term. As our leases do not provide an implicit interest rate, we use our incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. The lease terms used to calculate the ROU asset and related lease liability include options to extend the lease when it is reasonably certain that we will exercise that option. Lease expense for operating leases is recognized on a straight-line basis over the lease term as an operating expense, while the expense for finance leases (formerly

capital leases) is recognized as depreciation expense and interest expense using the accelerated interest method of recognition. Variable lease payment amounts that cannot be determined at the commencement of the lease such as increases in lease payments based on changes in index rates or usage, are not included in the ROU assets or liabilities. These are expensed as incurred and recorded as variable lease expense. We have real estate lease agreements which require payments for lease and non-lease components and account for these as a single lease component. Leases with an initial term of 12 months or less, that do not include an option to renew the underlying asset, are not recorded on our Consolidated Balance Sheet and expense is recognized on a straight-line basis over the lease term.
Operating lease ROU assets are included in Operating lease right-of-use assets and operating lease liabilities are included in Current portion of operating lease obligations and Obligations under operating leases, net of current portion on our Consolidated Balance Sheet. Finance lease ROU assets are included in Property, plant and equipment, net and finance lease liabilities are included in Current portion of finance lease obligations and Obligations under finance leases, net of current portion on our Consolidated Balance Sheet.
In connection with the goodwill and intangible impairment tests performed at March 31, 2020, we also evaluated the operating and finance leases of our funeral homes in the Eastern Reporting Unit and concluded that there was no impairment to our operating and finance lease assets.
See Notes 2 and 1513 to the Consolidated Financial Statements included herein for additional information related to our leases.
Property, Plant and Equipment
Property, plant and equipment (including equipment under finance leases )leases) are stated at cost. The costcosts of ordinary maintenance and repairs are charged to operations as incurred, while renewals and major replacements that extend the useful economic life of the asset are capitalized. Depreciation of property, plant and equipment (including equipment under finance leases) is computed based on the straight-line method.method over the estimated useful lives of the assets.
Property, plant and equipment is comprised of the following at December 31, 20182019 and September 30, 2019March 31, 2020 (in thousands):
December 31, 2018 September 30, 2019December 31, 2019
 March 31, 2020
Land$81,012
 $80,801
$84,608
 $85,014
Buildings and improvements223,646
 226,290
242,641
 243,582
Furniture, equipment and automobiles81,125
 84,002
88,046
 89,638
Property, plant and equipment, at cost385,783
 391,093
415,295
 418,234
Less: accumulated depreciation(124,945) (133,058)(136,095) (139,239)
Property, plant and equipment, net$260,838
 $258,035
$279,200
 $278,995
During the three months ended March 31, 2020, we acquired $1.7 million of property, plant and equipment related to our acquisition described in Note 3 to the Consolidated Financial Statements included herein. We recorded depreciation expense of $3.6$3.5 million and $3.5$3.6 million for the three months ended September 30, 2018March 31, 2019 and 2019, respectively2020, respectively.
Long-lived assets, such as property, plant and $10.3 million and $10.4 million for the nine months ended September 30, 2018 and 2019, respectively.
Goodwill
The excess of the purchase price over the fair value of identifiable net assets of funeral home businesses acquired is recorded as goodwill. Goodwill has primarily been recorded in connection with the acquisition of funeral home businesses. Goodwill has an indefinite life and is notequipment subject to amortization. As such, we test goodwilldepreciation and amortization, are reviewed for impairment on an annual basis. Our intent is to perform a quantitative impairment test at least once every three years unless certain indicatorsannually or events suggest otherwise and perform a qualitative assessment during the remaining two years.
We perform our annual goodwill impairment test as of August 31st each year. Under current guidance, we are permitted to first assess qualitative factors to determine whether it is more-likely-than not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform a quantitative goodwill impairment test. We conducted qualitative assessments in 2017 and 2018; however, we performed a quantitative assessment in 2019. In addition to our annual test, we assess the impairment of goodwill whenever events or changes in circumstances indicate that the carrying valueamount of a reporting unitan asset may not be greater than fair value. Factors that could trigger an interim impairment review include, but are not limited to, significant adverse changesrecoverable in the business climate, which may be indicated by a decline in our market capitalization or decline in operating results.
Our quantitative goodwill impairment test involves estimates and management judgment. In the quantitative analysis, we compare the fair value of each reporting unit to its carrying value, including goodwill. If the fair value of the reporting unit exceeds its carrying amount, the goodwill of that reporting unit is not considered impaired. We determine fair value for each reporting unit using both an income approach, weighted 90%, and a market approach, weighted 10%. Our methodology for determining an income-based fair value is based on discounting projected future cash flows. The projected future cash flows include assumptions concerning future operating performance and economic conditions that may differ from actual future cash flows discounted at our weighted average cost of capital based on market participant assumptions. Our methodology for determining a market approach fair value utilizes the guideline public company method, in which we rely on market multiples of comparable companies operating

in the same industry as the individual reporting units. In accordance with the guidance, if the fair valueProperty, Plant and Equipment topic of the reporting unit is less than its carrying amount anAccounting Standards Codification (“ASC”) 360. In connection with the goodwill and intangible impairment charge is recordedtests performed at March 31, 2020, we also evaluated the long-lived assets of our funeral homes in an amount equal to the difference.
For our 2019 quantitative assessment,Eastern Reporting Unit and concluded that there was no impairment to goodwill as the fair value of our reporting units was greater than the carrying value. However,long-lived assets.
Cemetery Property
When we recordedacquire a goodwill impairment of $0.5 million during the threecemetery, we utilize an internal and nine months ended September 30, 2019 relatedexternal approach to a funeral home business (at a leased facility) that we intend to cease operating in the fourth quarter of 2019. No impairments were recorded to our goodwill during the three and nine months ended September 30, 2018.
Intangible Assets
Our intangible assets include tradenames resulting from acquisitions and are included in Intangible and other non-current assets, net on our Consolidated Balance Sheet. Our tradenames are considered to have an indefinite life and are not subject to amortization. As such, we test our intangible assets for impairment on an annual basis. Our intent is to perform a quantitative impairment test at least once every three years unless certain indicators or events suggest otherwise and perform a qualitative assessment during the remaining two years.
We perform our annual intangible assets impairment test as of August 31st each year. Under current guidance, we are permitted to first assess qualitative factors to determine whether it is more-likely-than not that the fair value of the tradename is less than its carrying amount as a basis for determining whether it is necessary to perform a quantitative impairment test. We conducted qualitative assessments in 2017 and 2018; however, we performed a quantitative assessment in 2019. In addition to our annual test, we assess the impairment of intangible assets whenever certain events or changes in circumstances indicate that the carrying value of the intangible asset may be greater than the fair value. Factors that could trigger an interim impairment review include, but are not limited to, significant under-performance relative to historical or projected future operating results and significant negative industry or economic trends.
Our quantitative intangible asset impairment test involves estimates and management judgment. Our quantitative analysis is performed using the relief from royalty method, which measures the tradenames by determining the value of the royalties that we are relieved from paying due to our ownership of the asset. We determine the fair value of the asset by discounting the cash flowscemetery property. From an external perspective, we obtain an accredited appraisal to provide reasonable assurance for property existence, property availability (unrestricted) for development, property lines, available spaces to sell, identifiable obstacles or easements and general valuation inclusive of known variables in that representmarket. From an internal perspective, we conduct a savings in lieu of paying a royalty fee for usedetailed analysis of the tradename. The discounted cash flow valuation uses projectionsacquired cemetery property using other cemeteries in our portfolio as a benchmark. This provides the added benefit of future cash flowsrelevant and includes assumptions concerning future operating performanceaccurate data that is not available to third party appraisers. Through this thorough internal process, the Company is able to identify viable costs of property based on historical experience, particular markets and economic conditions that may differ from actual future cash flowsdemographics, reasonable margins, practical retail prices and the determinationpark infrastructure and applicationcondition.


Cemetery property was $87.0 million and $101.8 million, net of an appropriate royalty rateaccumulated amortization of $41.7 million and discount rate. To estimate$42.5 million at December 31, 2019 and March 31, 2020, respectively. When cemetery property is sold, the royalty rates for the individual tradename, we mainly rely on the profit split method, but also consider the comparable third-party license agreements and the return on asset method. A scorecard is used to assess the relative strength of the individual tradename to further adjust the royalty rates selected under the profit-split method for qualitative factors. In accordance with the guidance, if the fair value of the tradenamecemetery property (interment right costs) is less than its carrying amount, then an impairment chargeexpensed as amortization using the specific identification method in the period in which the sale of the interment right is recognized as revenue. We recorded in an amount equal to the difference.
For our 2019 quantitative assessment, we recorded an impairmentamortization expense for tradenamescemetery interment rights of $0.2$0.8 million and $0.9 million for the three and nine months ended September 30,March 31, 2019 asand 2020.
Fair Value Measurements
In August 2018, the FASB amended “Fair Value Measurements” to modify the disclosure requirements related to fair value. The amendment removes requirements to disclose (1) the amount of and reasons for transfers between Levels 1 and 2 of the fair value hierarchy, (2) our policy related to the timing of transfers between levels, and (3) the valuation processes used in Level 3 measurements. It clarifies that the narrative disclosure of the tradenameseffect of certain businesses was greater thanchanges in Level 3 inputs should be based on changes that could occur at the carrying value. No impairments were recordedreporting date. The amendment adds a requirement to disclose the range and weighted average of the significant unobservable inputs used in Level 3 measurements. We adopted the new standard as of January 1, 2020 and it had no impact on our consolidated results of operations, consolidated financial position, and cash flows.
See Notes 6 and 8 to the Consolidated Financial Statements herein for additional required disclosures related to our intangiblefair value measurement of our financial assets during the three and nine months ended September 30, 2018.liabilities.
Stock Plans and Stock-Based Compensation
We have stock-based employee and director compensation plans under which we grant stock, restricted stock, stock options and performance awards. We also have an employee stock purchase plan (the “ESPP”(“ESPP”). We recognize compensation expense in an amount equal to the fair value of the stock-based awards expected to vest or to be purchased over the requisite service period.
Fair value is determined on the date of the grant. The fair value of restricted stock is determined using the stock price on the grant date. The fair value of options or awards containing options is determined using the Black-Scholes valuation model. The fair value of the performance awards related to market performance conditions is determined using a Monte-Carlo simulation pricing model. The fair value of the performance awards related to internal performance metrics is determined using the stock price on the grant date. The fair value of the ESPP is determined based on the discount element offered to employees and the embedded option element, which is determined using an option calculation model.
See Note 1715 to the Consolidated Financial Statements included herein for additional information related to our stock-based compensation plans.
Income Taxes
We and our subsidiaries file a consolidated U.S.U. S. federal income tax return, separate income tax returns in 15 states in which we operate and combined or unitary income tax returns in 14 states in which we operate. We record deferred taxes for temporary differences between the tax basis and financial reporting basis of assets and liabilities.

 We classify our deferred tax liabilities and assets as non-current on our Consolidated Balance Sheet.
We record a valuation allowance to reflect the estimated amount of deferred tax assets for which realization is uncertain. Management reviews the valuation allowance at the end of each quarter and makes adjustments if it is determined that it is more likely than not that the tax benefits will be realized.
We analyze the tax benefits for uncertain tax positions and how they are to be recognized, measured, and derecognized in the financial statements; provide certain disclosures of uncertain tax matters; and specify how reserves for uncertain tax positions should be classified on our Consolidated Balance Sheet. The Company’s unrecognized tax benefits reserve for uncertain tax positions primarily relates to pending accounting method changes filed for the tax year ended December 31, 2018. During 2020, the Company plans to modify the proposed accounting method filed to exclude the tax position that resulted in the need for an uncertain tax position reserve.
The recently passed Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) has certain provisions that are applicable to the Company as follows:
(i) allowing net operating losses (“NOLs”) arising in 2018, 2019 and 2020 to be carried back five years;
(ii) increasing the taxable income threshold on the interest deduction from 30% to 50% for tax years beginning in 2019 and 2020;
(iii) suspending payment requirements for the 6.2% employer portion of Social Security taxes from the date of enactment through the end of 2020, with half the balance due by the end of 2021, and the other half due by the end of 2022; and
(iv) our ability to receive employee retention credits up to $5,000 for paying wages to employees who are unable to work, while business operations are suspended.


Although the CARES Act allows for a carryback of the net operating losses generated in 2018 and 2019, due to uncertainty in the timing of receiving Internal Revenue Service approval for non-automatic accounting method changes, a reserve has been recorded against the benefit derived from this carrying back that the net operating losses generated; therefore, for the three months ended March 31, 2020, the reserve for uncertain tax positions was $2.9 million. There is no reserve recorded at March 31, 2019.
Income tax expense (benefit) during interim periods is based on our estimatedforecasted annual effective income tax rate plus any discrete items, which are recorded in the period in which they occur. Discrete items include, but are not limited to, such events as changes in estimates due to finalization of income tax returns, tax audit settlements, tax effects of exercised or vested stock-based awards and increases or decreases in valuation allowances on deferred tax assets.
IncomeOur income tax expensebenefit was $1.2 million and $0.9$2.2 million for the three months ended September 30, 2018 and 2019, respectively and $5.1 million and $5.8 million for the nine months ended September 30, 2018 and 2019, respectively.
Below is a breakdown of ourMarch 31, 2020 compared to an income tax expense and effective rate for the three and nine months ended September 30, 2018 and 2019 (in thousands except percentages):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Income tax expense on operations at estimated rate$1,028
 $70
 $5,423
 $4,691
Impact of discrete items159
 17
 (358) 219
Impact of divested business
 860
 
 860
Total tax provision$1,187
 $947
 $5,065
 $5,770
        
Tax rate on operations (including discrete items)35.0% 5.7% 26.2% 27.7%
Impact of divested business% 56.4% % 4.8%
Total effective tax rate35.0% 62.1% 26.2% 32.5%
We recorded income taxes beforeof $2.7 million, which includes a $0.1 million of discrete items at an estimated rate of 30.3% and 4.6%tax expense for the three months ended September 30, 2018 and 2019, respectively andMarch 31, 2019. Our operating tax rate before discrete items was 28.0% and 26.5%33.6% for the ninethree months ended September 30, 2018March 31, 2019 and 2019,2020, respectively. The increase in our total effective tax rate is primarily due to theWe recorded $0.7 million of additional tax expense we recordedin the three months ended March 31, 2020 related to a divested businessthe impairment of goodwill and other intangibles for businesses that were previously acquired as a stock acquisition, which caused an increase of 3.6% in our operating tax rate.
Computation of Earnings (Loss) Per Common Share
Basic earnings (loss) per share is computed using the weighted average number of common shares outstanding during threethe period. Diluted earnings per share is computed using the weighted average number of common and nine months ended September 30, 2019. dilutive common equivalent shares outstanding during the period. Dilutive common equivalent shares consist of stock options.
Share-based awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are recognized as participating securities and included in the computation of both basic and diluted earnings per share. Our grants of restricted stock awards to our employees and directors are considered participating securities, and we have prepared our earnings per share calculations attributable to common stockholders to exclude outstanding unvested restricted stock awards, using the two-class method, in both the basic and diluted weighted average shares outstanding calculation. 
See Note 416 to the Consolidated Financial Statements included herein for a discussionthe additional information related to computation of our divested businesses.earnings per share.
Subsequent Events
Management hasWe have evaluated the events and transactions during the period subsequent to September 30, 2019March 31, 2020 through the date the financial statements were issued for potential recognition or disclosure in the accompanying financial statements covered by this report.
See Note 2119 to the Consolidated Financial Statements included herein for additional information related to our subsequent events.
2.RECENTLY ISSUED ACCOUNTING STANDARDS
Leases
In February 2016, the Financial Accounting Standards Board (“FASB”) issued an Accounting Standards Update (“ASU”) related to Leases (Topic 842) and subsequent amendments, collectively referred to as (“Topic 842”) to increase transparency and comparability among organizations by requiring the recognition of ROU assets and lease liabilities on the balance sheet for all leases, including operating leases. The ROU asset represents the right to use the underlying asset for the lease term and the lease liability represents the obligation to make lease payments arising from the lease. Finance leases were not impacted by Topic 842, as finance lease liabilities and the corresponding ROU assets were already recorded on the balance sheet under the previous guidance Topic 840, Leases.
On January 1, 2019, we adopted Topic 842 using the modified retrospective method for all lease arrangements at the beginning of the period of adoption. Results for reporting periods beginning January 1, 2019 are presented under Topic 842, while prior period amounts have not been adjusted and continue to be reported in accordance with Topic 840. While Topic 842 had a material impact on our Consolidated Balance Sheet, it did not have an impact on our Consolidated Statements of Operations or Cash Flows, or liquidity measures, such as debt covenant ratios. It also did not have a material impact on our effective tax rate for the reporting

period. The most significant impact was the recognition of ROU assets and lease liabilities for operating leases. For leases that commenced before the effective date of Topic 842, we elected the permitted practical expedients to not reassess the following: (i) whether any expired or existing contracts contain leases; (ii) the lease classification for any expired or existing leases; and (iii) initial direct costs for any existing leases. We also elected to exclude leases with a term of 12 months or less in the recognized ROU assets and lease liabilities. We have real estate lease agreements which require payments for lease and non-lease components and have elected to account for these as a single lease component. We have elected the short-term lease recognition exemption for all applicable classes of underlying assets.
On January 1, 2019, we recorded operating lease ROU assets of $16.5 million and operating lease liabilities of $17.3 million, related to our real estate and equipment leases, based on the present value of the future lease payments on the date of adoption. Our opening operating lease ROU asset balance included prepaid lease expense and lease incentives on our Consolidated Balance Sheet at December 31, 2018. The cumulative effect of changes made to our opening Consolidated Balance Sheet on January 1, 2019 for the adoption of Topic 842 is as follows (in thousands):
 December 31, 2018 Effect of Adoption of
Topic 842
 January 1, 2019
Assets     
Prepaid expenses$1,456
 $(148) $1,308
Operating lease right-of-use assets
 16,470
 16,470
   $16,322
  
Liabilities     
Accrued and other liabilities$22,644
 $(274) $22,370
Other long-term liabilities3,133
 (692) 2,441
Current portion of operating lease obligations
 2,633
 2,633
Obligations under operating leases, net of current portion
 14,655
 14,655
   $16,322
  
See Note 15 to the Consolidated Financial Statements included herein for the additional disclosures required by Topic 842.
We have no material leases in which we are the lessor.
Accounting Pronouncements Not Yet Adopted
Financial Instruments - Credit Losses
In June 2016, the FASB issued ASU, Financial Instruments – Credit Losses: Measurement of Credit Losses on Financial Instruments and subsequent amendments collectively known as (Topic 326). This ASUTopic 326 applies to all entities holding financial assets measured at amortized cost, including loans, trade and financed receivables and other financial instruments. The guidance introduces a new credit reserving model known as Current Expected Credit Loss (“CECL”), which requires earlier recognition of credit losses, while also providing additional transparency about credit risk. The CECL model utilizes a lifetime expected credit loss measurement objective for the recognition of credit losses at the time the financial asset is originated or acquired. The CECL model requires all expected credit losses to be measured based on historical experience, current conditions and reasonable and supportable forecasts about collectability. In addition, Topic 326 made changes to the accounting for available-for-sale debt securities. One such change is to require credit losses to be presented as an allowance rather than as a write-down on available-for-sale debt securities management does not intend to sell or believes that it is more likely than not will be required to sell.
ThisOn January 1, 2020, we adopted Topic 326 using the modified retrospective method and the impact was not material to our Consolidated Financial Statements. See Notes 5 and 6 to the Consolidated Financial Statements herein for additional disclosures required by Topic 326.
Income Taxes
In December 2019, the FASB issued ASU, isIncome Taxes (“Topic 740”), to simplify the accounting for income taxes. The amendments in this update are effective for fiscal years beginning after December 15, 2019, and interim periods within those fiscal years,2020, with earlier application permitted for all entities. We plan to adoptearly adoption permitted. On January 1, 2020, we early adopted the provisions of this ASU for our fiscal year beginning January 1, 2020 using the modified retrospective approach.
We are in the process of implementing changes to our accounting policies and procedures for this ASU and believe the most notable impact will relate to our processes around the assessment of the adequacy of our allowance for doubtful accounts on trade receivablesprospective method and the allowance for contract cancellations on financed receivables and the recognition of credit losses. We doimpact was not expect the adoption of this ASU to have a material impact on our consolidated financial statements.
In addition, for available-for-sale debt securities, the new guidance prospectively replaces the other-than-temporary impairment model and requires the recognition of an allowance for reductions in a security's fair value attributable to declines in credit quality, instead of a direct write-down of the security, when a valuation decline is determined to be other-than-temporary. We do not expect the impact of the new guidance on available-for-sale securities to be material to our consolidated financial statements upon adoption.Consolidated Financial Statements.


Accounting Pronouncements Not Yet Adopted
Reference Rate Reform
3.In March 2020, the FASB issued ASU, GOODWILLReference Rate Reform (“Topic 848”) to provide optional guidance for a limited time to ease the potential burden in accounting for reference rate reform. The new guidance provides optional expedients and exceptions for applying U.S. Generally Accepted Accounting Principles (“GAAP”) to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. The amendments apply only to contracts and hedging relationships that reference London InterBank Offered Rate (“LIBOR”) or another reference rate expected to be discontinued due to reference rate reform. These amendments are effective immediately and may be applied prospectively to contract modifications made and hedging relationships entered into or evaluated on or before December 31, 2022. We are currently evaluating our contracts and the optional expedients provided by the new standard.
Many
3. ACQUISITIONS
On January 3, 2020, we acquired one funeral home and cemetery combination business in Lafayette, California for $33.0 million in cash, of which $5.0 million was deposited in escrow in 2019 and $28.0 million was paid in 2020. We acquired substantially all of the former ownersassets and staffassumed certain operating liabilities of these businesses.
The pro forma impact of this acquisition on prior periods is not presented, as the impact is not significant to our acquired funeral homes and certain cemeteries have provided high quality service to families for generations, which often represents a substantial portionreported results. The results of the valueacquired business is reflected in our Consolidated Statements of a business. Operations from the date of acquisition.
The excessfollowing table summarizes the breakdown of the purchase price overallocation for the businesses described above (in thousands):
 Purchase Price Allocation
Current assets$2,662
Preneed trust assets9,089
Property, plant & equipment1,720
Cemetery property14,753
Goodwill12,916
Intangible and other non-current assets2,506
Assumed liabilities(489)
Deferred tax liability(527)
Preneed trust liabilities(9,089)
Deferred revenue(541)
Purchase price$33,000
The current assets primarily relate to preneed cemetery receivables. The intangible and other non-current assets relate to the fair value of identifiable net assets of funeral home businesses acquired is recorded as goodwill. Goodwill hastradenames. The assumed liabilities primarily been recorded in connection with the acquisition of funeral home businesses.
See Note 1relate to the Consolidated Financial Statements included herein,obligations associated with delivered preneed merchandise that was not paid for a discussionprior to acquisition. As of March 31, 2020, our accounting for this acquisition was not complete.


We recorded adjustments to the purchase price allocation for our 2019 acquisitions during the three months ended March 31, 2020. The following table summarizes the breakdown of the methodology usedpurchase price allocation for these businesses and the subsequent adjustments made based on additional information which became available prior to March 31, 2020 (in thousands):
 Initial Purchase Price Allocation Adjustments Adjusted Purchase Price Allocation
Current assets$1,482
 $33
 $1,515
Preneed trust assets15,891
 
 15,891
Property, plant & equipment21,680
 
 21,680
Cemetery property11,994
 
 11,994
Goodwill99,344
 (880) 98,464
Intangible and other non-current assets8,269
 
 8,269
Assumed liabilities(657) (145) (802)
Preneed trust liabilities(15,463) 
 (15,463)
Deferred revenue(1,633) 992
 (641)
Purchase price$140,907
 $
 $140,907
As of March 31, 2020, our accounting for our annual goodwill impairment test.2019 acquisitions was not complete.
4.GOODWILL
The following table presents changes in goodwill in the accompanying Consolidated Balance Sheet for the year ended December 31, 20182019 and periodthe three months ended September 30, 2019March 31, 2020 (in thousands):
December 31, 2018 September 30, 2019December 31, 2019
 March 31, 2020
Goodwill at the beginning of the period$287,956
 $303,887
$303,887
 $398,292
Increase in goodwill related to acquisitions16,777
 
Net increase in goodwill related to acquisitions99,344
 12,036
Decrease in goodwill related to divestitures
 (4,197)(4,939) 
Decrease in goodwill related to impairments(846) (509)
 (13,632)
Goodwill at the end of the period$303,887
 $299,181
$398,292
 $396,696
During the three months ended September 30, 2019, we sold a funeral home business with a $4.2 million carrying value of goodwill for a loss recorded in Other, net. See Note 4Notes 1 and 3 to the Consolidated Financial Statements included herein, for a discussion of the methodology used for our divested businesses.
We also recorded a goodwill impairment test and discussion of $0.5 million in Other, net, related to a funeral home business (at a leased facility) that we intend to cease operating in the fourth quarter of 2019.our acquisitions, respectively.
5.RECEIVABLES
4.DIVESTED OPERATIONSAccounts Receivable
DuringAccounts receivable is comprised of the following at December 31, 2019 we ceased to operate a funeral home business whose lease expired and sold a funeral home business for $0.9 million. In addition, we merged a funeral home business with a business in an existing market. During 2018, our management agreement with a Florida municipality expired and, as a result, we ceased to operate three of our cemetery businesses. We continually review locations to optimize the sustainable earning power and return on our invested capital. We may decide to sell certain non-strategic businesses as a result of these reviews.
The operating results of these divested businesses are reflected in our Consolidated Statements of Operations as shown in the table belowMarch 31, 2020 (in thousands):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Revenue$1,478
 $108
 $4,712
 $471
        
Operating income (loss)345
 (31) 1,130
 4
Other, net(1)
(349) (3,863) (349) (3,874)
Income tax benefit (provision)1
 1,149
 (219) 1,211
Net income (loss) from divested operations$(3) $(2,745) $562
 $(2,659)
 March 31, 2020
 Funeral
 Cemetery
 Corporate
 Total
Trade and financed receivables$9,537
 $11,057
 $
 $20,594
Other receivables311
 870
 298
 1,479
Allowance for credit losses(258) (970) 
 (1,228)
Accounts receivable, net$9,590
 $10,957
 $298
 $20,845
(1)Reflects the net loss on disposal of divested businesses.
 December 31, 2019
 Funeral
 Cemetery
 Corporate
 Total
Trade and financed receivables$10,046
 $10,508
 $
 $20,554
Other receivables935
 157
 681
 1,773
Allowance for bad debt and contract cancellation(223) (626) 
 (849)
Accounts receivable, net$10,758
 $10,039
 $681
 $21,478


Other receivables include supplier rebates, commissions due from third party insurance companies and perpetual care income receivables. We do not provide an allowance for credit losses for these receivables as we have historically not had any collectability issues nor do we expect any in the foreseeable future.
The following table summarizes the activity in our allowance for credit losses by portfolio segment for three months ended March 31, 2020 (in thousands):
 January 1, 2020 Provision for Credit Losses Allowance Recorded at Acquisition Write Offs Recoveries March 31, 2020
Trade and financed receivables:           
Funeral$(223) $(325) $
 $465
 $(175) $(258)
Cemetery(626) (137) (287) 80
 
 (970)
Total allowance for credit losses on Trade and financed receivables$(849) $(462) $(287) $545
 $(175) $(1,228)
5.As noted in Note 3, we acquired preneed cemetery receivables in connection with the business acquired during the three months ended March 31, 2020. We recorded an allowance for credit losses of $0.6 million on these acquired receivables ($0.3 million current portion shown above in REVENUE FROM CONTRACTS WITH CUSTOMERSAccounts Receivable, net and $0.3 million non-current portion shown below in Preneed Cemetery Receivables, net). We accounted for the allowance for credit losses on these purchased financed assets using specific identification as these assets have a unique set of risk characteristics.
RevenueBad debt expense for accounts receivable totaled $0.2 million for the three months ended March 31, 2019.
Preneed Cemetery Receivables
Our operationspreneed cemetery receivables are reported in two business segments: Funeral Home Operationscomprised of the following at December 31, 2019 and Cemetery Operations. Revenue, disaggregated by major source for eachMarch 31, 2020 (in thousands):
 December 31, 2019
 March 31, 2020
Cemetery interment rights$31,366
 $33,067
Cemetery merchandise and services9,950
 10,337
Preneed cemetery receivables$41,316
 $43,404
The components of our reportable segmentspreneed cemetery receivables at December 31, 2019 and March 31, 2020 are as follows (in thousands):
 December 31, 2019
 March 31, 2020
Preneed cemetery receivables$41,316
 $43,404
Less: unearned finance charges(4,522) (4,404)
Preneed cemetery receivables, at amortized cost$36,794
 $39,000
Less: allowance for contract cancellation and credit losses(1,916) (2,674)
Less: balances due on undelivered cemetery preneed contracts(4,823) (5,837)
Less: amounts in accounts receivable(9,882) (10,087)
Preneed cemetery receivables, net$20,173
 $20,402
The following table summarizes the activity in our allowance for credit losses for Preneed cemetery receivables, net for three months ended March 31, 2020 (in thousands):
 January 1, 2020 Provision for Credit Losses Allowance Recorded at Acquisition Write Offs March 31, 2020
Total allowance for credit losses on Preneed cemetery receivables, net
$(1,290) $(228) $(318) $132
 $(1,704)
Bad debt expense for our preneed cemetery receivables totaled $0.2 million for the three months ended March 31, 2019.


The amortized cost basis of our preneed cemetery receivables by year of origination as of March 31, 2020 is as follows (in thousands):
Three Months Ended September 30, 2019      
  Funeral Cemetery Total
Services $31,400
 $2,733
 $34,133
Merchandise 17,918
 2,060
 19,978
Cemetery property 
 8,024
 8,024
Other revenue 2,199
 1,791
 3,990
Total $51,517
 $14,608
 $66,125
 2020
 2019
 2018
 2017
 2016
 Prior
 Total
Total preneed cemetery receivables, at amortized cost$4,450
 $15,420
 $8,300
 $5,050
 $2,900
 $2,880
 $39,000
Three Months Ended September 30, 2018      
  Funeral Cemetery Total
Services $30,231
 $2,774
 $33,005
Merchandise 17,525
 2,064
 19,589
Cemetery property 
 7,435
 7,435
Other revenue 2,087
 2,125
 4,212
Total $49,843
 $14,398
 $64,241
Nine Months Ended September 30, 2019      
  Funeral Cemetery Total
Services $97,308
 $8,136
 $105,444
Merchandise 56,261
 5,791
 62,052
Cemetery property 
 23,406
 23,406
Other revenue 6,618
 5,438
 12,056
Total $160,187
 $42,771
 $202,958
Nine Months Ended September 30, 2018      
  Funeral Cemetery Total
Services $94,818
 $8,850
 $103,668
Merchandise 55,539
 6,386
 61,925
Cemetery property 
 22,808
 22,808
Other revenue 6,612
 6,462
 13,074
Total $156,969
 $44,506
 $201,475

Deferred Revenue
Deferred revenue is presented netThe aging of amountspast due on undelivered preneed contracts shown belowcemetery receivables as of DecemberMarch 31, 2018 and September 30, 20192020 is as follows (in thousands):
 December 31, 2018 September 30, 2019
Contract liabilities:   
Deferred preneed cemetery revenue$50,445
 $49,903
Less: Balances due on undelivered cemetery preneed contracts(1)
(4,448) (4,708)
Deferred preneed cemetery revenue, net$45,997
 $45,195
    
Deferred preneed funeral revenue$36,912
 $37,973
Less: Balances due on undelivered funeral preneed contracts(2)
(8,306) (8,451)
Deferred preneed funeral revenue, net$28,606
 $29,522
(1)$1.4 million and $1.5 million of cemetery accounts receivables have been reclassified to reduce deferred preneed cemetery revenue at December 31, 2018 and September 30, 2019, respectively and $3.1 million and $3.2 million of preneed cemetery receivables have been reclassified to reduce deferred preneed cemetery revenue at December 31, 2018 and September 30, 2019, respectively.
(2)$8.3 million and $8.5 million of preneed funeral receivables have been reclassified to reduce deferred preneed funeral revenue at December 31, 2018 and September 30, 2019, respectively.
Our merchandise and service performance obligations related to our preneed contracts are considered fulfilled at the point in time the merchandise is delivered or the burial, cremation or interment service is performed. The transaction price allocated to preneed merchandise and service performance obligations that were unfulfilled at December 31, 2018 and September 30, 2019 was $4.4 million and $4.7 million for preneed cemetery contracts and $8.3 million and $8.5 million for preneed funeral contracts, respectively. As these performance obligations are to be completed after the date of death, we cannot quantify the recognition of revenue for any given period. However, we estimate an average maturity period of eight years for preneed cemetery contracts and ten years for preneed funeral contracts.
 
31-60
Past Due
 
61-90
Past Due
 
91-120
Past Due
 
>120
Past Due
 
Total Past
Due
 Current Total
Recognized revenue$807
 $458
 $242
 $2,168
 $3,675
 $28,892
 $32,567
Deferred revenue243
 165
 92
 237
 737
 10,100
 10,837
Total contracts$1,050
 $623
 $334
 $2,405
 $4,412
 $38,992
 $43,404
6.PRENEED TRUST INVESTMENTS
Preneed Cemetery Trust Investments
Preneed cemetery trust investments represent trust fund assets that we are generally permitted to withdraw as merchandisethe services and servicesmerchandise are provided to customers. Preneed funeral and cemetery contracts are secured by payments from customers, less retained amounts not required by law to be deposited into trust. Preneed cemetery trust investments can be reduced by the trust earnings we have been allowed to withdraw in certain states prior to our performance.
The components of Preneed cemetery trust investments on our Consolidated Balance Sheet at December 31, 2018 and September 30, 2019 are as follows (in thousands):
 December 31, 2018 September 30, 2019
Preneed cemetery trust investments, at market value$64,549
 $70,503
Less: allowance for contract cancellation(2,117) (2,170)
Preneed cemetery trust investments, net$62,432
 $68,333
Upon cancellation of a preneed cemetery contract, a customer is generally entitled to receive a refund of the corpus, and in some instances, a portion of all of the earnings held in trust. In certain jurisdictions, we may be obligated to fund any shortfall if the amounts deposited by the customer exceed the funds in trust, including investment income. As a result, when realized or unrealized losses of a trust result in the trust being underfunded, we assess whether we are responsible for replenishing the corpus of the trust, in which case a loss provision is recorded. At September 30, 2019, none of our preneed cemetery trust investments were underfunded.
Earnings from our preneed cemetery trust investments are recognized as revenue when a service is performed or merchandise is delivered. Trust management fees charged by CSV RIA are included in revenue in the period in which they are earned.
Where quoted prices are available in an active market, investments held by the trusts are classified as Level 1 investments pursuant to the three-level valuation hierarchy. Our Level 1 investments include cash and common stock. Where quoted market prices are not available for the specific security, fair values are estimated by using quoted prices of similar securities in active

markets or other inputs other than quoted prices that can corroborate observable market data. These investments are fixed income securities, including foreign debt, corporate debt, preferred stocks, mortgage-backed securities and fixed income mutual funds, all of which are classified within Level 2 of the valuation hierarchy. We review and update our fair value hierarchy classifications quarterly. There were no transfers between Levels 1 and 2 in the three and nine months ended September 30, 2019. There are no Level 3 investments in the preneed cemetery trust investment portfolio. See Note 10 to the Consolidated Financial Statements included herein for further information on the fair value measurement and the three-level hierarchy.
The cost and fair market values associated with preneed cemetery trust investments at September 30, 2019 are detailed below (in thousands, except percentages):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $7,657
 $
 $
 $7,657
Fixed income securities:         
Foreign debt2 6,380
 125
 (471) 6,034
Corporate debt2 17,404
 812
 (660) 17,556
Preferred stock2 13,193
 1,000
 (137) 14,056
Mortgage-backed securities2 567
 
 (210) 357
Common stock1 25,679
 1,169
 (4,231) 22,617
Mutual funds:         
Fixed Income2 1,462
 36
 (69) 1,429
Trust securities  $72,342
 $3,142
 $(5,778) $69,706
Accrued investment income  $797
     $797
Preneed cemetery trust investments        $70,503
Market value as a percentage of cost        96.4%
The estimated maturities of the fixed income securities included above are as follows (in thousands):
Due in one year or less$
Due in one to five years2,582
Due in five to ten years12,924
Thereafter22,497
Total$38,003
The cost and fair market values associated with preneed cemetery trust investments at December 31, 2018 are detailed below (in thousands, except percentages):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $16,194
 $
 $
 $16,194
Fixed income securities:         
Foreign debt2 3,802
 43
 (511) 3,334
Corporate debt2 13,987
 362
 (1,026) 13,323
Preferred stock2 11,068
 54
 (1,146) 9,976
Mortgage-backed securities2 666
 161
 (14) 813
Common stock1 24,867
 903
 (5,436) 20,334
Trust securities  $70,584
 $1,523
 $(8,133) $63,974
Accrued investment income  $575
     $575
Preneed cemetery trust investments        $64,549
Market value as a percentage of cost        90.6%
We determine whether or not the assets in the preneed cemetery trust investments have an other-than-temporary impairment on a security-by-security basis. This assessment is made based upon a number of criteria, including the length of time a security has been in a loss position, changes in market conditions and concerns related to the specific issuer. If a loss is considered to be

other-than-temporary, the cost basis of the security is adjusted downward to its fair market value. Any reduction in the cost basis of the investment due to an other-than-temporary impairment is likewise recorded as a reduction in Deferred preneed cemetery receipts held in trust on our Consolidated Balance Sheet. In the three and nine months ended September 30, 2018 and 2019, we did not record any impairments for other-than-temporary declines in the fair value related to unrealized losses on certain investments. There is no impact on earnings until such time that the loss is realized in the trusts, allocated to preneed contracts and the services are performed or the merchandise is delivered, causing the contract to be withdrawn from the trust in accordance with state regulations.
At September 30, 2019, we had certain investments within our preneed cemetery trust investments that had tax lots in loss positions for more than one year. Based on our analyses of these securities, the companies’ businesses and current market conditions, we determined that these investment losses were temporary in nature.
Our preneed cemetery trust investment unrealized losses, their associated fair market values, and the duration of unrealized losses as of September 30, 2019 are shown in the following table (in thousands):
 September 30, 2019
 In Loss Position Less than 12 months In Loss Position Greater than 12 months Total
 Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses
Fixed income securities:           
Foreign debt$1,824
 $(130) $1,057
 $(341) $2,881
 $(471)
Corporate debt3,465
 (434) 4,777
 (226) 8,242
 (660)
Preferred stock2,282
 (26) 2,477
 (111) 4,759
 (137)
Mortgage-backed securities
 
 357
 (210) 357
 (210)
Common stock12,130
 (2,791) 2,970
 (1,440) 15,100
 (4,231)
Mutual Funds:           
Fixed Income662
 (69) 
 
 662
 (69)
Total temporary impaired securities$20,363
 $(3,450) $11,638
 $(2,328) $32,001
 $(5,778)
Our preneed cemetery trust investment unrealized losses, their associated fair market values, and the duration of unrealized losses as of December 31, 2018 are shown in the following table (in thousands):
 December 31, 2018
 In Loss Position Less than 12 months In Loss Position Greater than 12 months Total
 Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses
Fixed income securities:           
Foreign debt$2,140
 $(245) $895
 $(266) $3,035
 $(511)
Corporate debt9,918
 (813) 443
 (213) 10,361
 (1,026)
Preferred stock5,253
 (399) 3,767
 (747) 9,020
 (1,146)
Mortgage-backed securities
 
 51
 (14) 51
 (14)
Common stock14,191
 (4,012) 1,190
 (1,424) 15,381
 (5,436)
Total temporary impaired securities$31,502
 $(5,469) $6,346
 $(2,664) $37,848
 $(8,133)

Preneed cemetery trust investment security transactions recorded in Other, net on our Consolidated Statements of Operations for the three and nine months ended September 30, 2018 and 2019 are as follows (in thousands):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Investment income$315
 $323
 $1,214
 $1,308
Realized gains1,376
 1,180
 2,247
 5,001
Realized losses(1,141) (1,527) (2,498) (3,163)
Expenses and taxes(365) (396) (637) (1,081)
Net change in deferred preneed cemetery receipts held in trust(185) 420
 (326) (2,065)
 $
 $
 $
 $
Purchases and sales of investments in the preneed cemetery trusts for the three and nine months ended September 30, 2018 and 2019 are as follows (in thousands):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Purchases$(8,165) $(13,488) $(18,423) $(33,299)
Sales8,878
 11,672
 22,776
 24,690
Preneed Funeral Trust Investments
Preneed funeral trust investments represent trust fund assets that we are permitted to withdraw as services and merchandise are provided to customers. Preneed funeral contracts are secured by payments from customers, less retained amounts not required to be deposited into trust. Preneed funeral trust investments are reduced by the trust earnings we have been allowed to withdraw in certain states prior to our performance.
The components of Preneed funeral trust investments on our Consolidated Balance Sheet at December 31, 2018 and September 30, 2019 are as follows (in thousands):
 December 31, 2018 September 30, 2019
Preneed funeral trust investments, at market value$84,803
 $89,802
Less: allowance for contract cancellation(2,729) (2,743)
Preneed funeral trust investments, net$82,074
 $87,059
Upon cancellation of a preneed funeral contract, a customer is generally entitled to receive a refund of the corpus and in some instances, a portion of all These earnings held in trust. In certain jurisdictions, we may be obligated to fund any shortfall if the amounts deposited by the customer exceed the funds in trust, including investment income. As a result, when realized or unrealized losses of a trust result in the trust being underfunded, we assess whether we are responsible for replenishing the corpus of the trust, in which case a loss provision is recorded. At September 30, 2019, none of our preneed funeral trust investments were underfunded.
Earnings from our preneed funeral trust investments are recognized as earned, in Other revenue, when a service is performed or merchandise is delivered. Trust management fees charged by CSV RIA are included inas revenue in the period in which they are earned.
Cemetery perpetual care trust investments represent a portion of the proceeds from the sale of cemetery property interment rights which we are required by various state laws to deposit into perpetual care trust funds. The income earned from these perpetual care trusts offsets maintenance expenses for cemetery property and memorials. This trust fund income is recognized, as earned, in Other revenue.
Where quoted prices are available in an active market, investments held by the trusts are classified as Level 1 investments pursuant to the three-level valuation hierarchy. Our Level 1 investments include cash, U.S. treasury debt, common stock and common stock.equity mutual funds. Where quoted market prices are not available for the specific security, then fair values are estimated by using quoted prices of similar securities in active markets or other inputs other than quoted prices that can corroborate observable market data. These investments are fixed income securities, including foreign debt, corporate debt, preferred stocks, mortgage-backed securities and fixed income mutual funds and other investments, all of which are classified within Level 2 of the valuation hierarchy. We review and update our fair value hierarchy classifications quarterly. There were no transfers between Levels 1 and 2 for the three and nine months ended September 30, 2019. There are no Level 3 investments in the preneed funeral trust investment portfolio. See Note 108 to the Consolidated Financial Statements included herein for further information onof the fair value measurement and the three-level hierarchy.measurement.

The cost and fair market values associated with preneed funeral trust investments at September 30, 2019 are detailed below (in thousands, except percentages):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $24,535
 $
 $
 $24,535
Fixed income securities:         
U.S treasury debt1 822
 
 
 822
Foreign debt2 6,371
 122
 (455) 6,038
Corporate debt2 16,774
 799
 (649) 16,924
Preferred stock2 13,002
 993
 (140) 13,855
Mortgage-backed securities2 645
 
 (217) 428
Common stock1 24,960
 1,125
 (3,979) 22,106
Mutual funds:         
Fixed income2 1,415
 37
 (54) 1,398
Other investments2 2,913
 
 
 2,913
Trust securities  $91,437
 $3,076
 $(5,494) $89,019
Accrued investment income  $783
     $783
Preneed funeral trust investments        $89,802
Market value as a percentage of cost        97.4%
The estimated maturitiesAs of the fixed income securities included above are as follows (in thousands):
Due in one year or less$
Due in one to five years3,480
Due in five to ten years12,483
Thereafter22,104
Total$38,067
The cost and fair market values associated with preneed funeral trust investments at DecemberMarch 31, 2018 are detailed below (in thousands, except percentages):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $31,375
 $
 $
 $31,375
Fixed income securities:         
U.S. treasury debt1 1,319
 3
 (19) 1,303
Foreign debt2 3,748
 44
 (503) 3,289
Corporate debt2 14,195
 294
 (1,025) 13,464
Preferred stock2 11,500
 54
 (1,194) 10,360
Mortgage-backed securities2 772
 168
 (18) 922
Common stock1 24,803
 887
 (5,389) 20,301
Mutual funds:         
Fixed income2 275
 
 (29) 246
Other investments2 3,006
 
 
 3,006
Trust securities  $90,993
 $1,450
 $(8,177) $84,266
Accrued investment income  $537
     $537
Preneed funeral trust investments        $84,803
Market value as a percentage of cost        92.6%

We determine whether or not the assets2020, we have net unrealized losses of $45.1 million in the preneed funeral trust investments have other-than-temporary impairments on a security-by-security basis. This assessment is made based upon a numberour trusts. At March 31, 2020, these net unrealized losses represented 18% of criteria including the length of time a security has been in a loss position, changes in market conditions and concerns related to the specific issuer. If a loss is considered to be other-than-temporary, theour original cost basis of the security$245.2 million. The decline in fair value is adjusted downwardlargely due to its fairchanges in interest rates and other market value. Any reductionconditions. Our trusts have been and continue to be impacted by adverse conditions in the cost basis of the investment due to an other-than-temporary impairment is likewise recordedU.S. and global financial markets primarily as a reductionresult of COVID-19. Our investments are diversified across multiple industry segments using a balanced allocation strategy to minimize long-term risk. In addition, we do not intend to sell and it is likely that we will not be required to sell the securities prior to their anticipated recovery.
Changes in unrealized gains and/or losses related to these securities are reflected in Other comprehensive income (loss) and offset by the Deferred preneed funeral and cemetery receipts held in truston our Consolidated Balance Sheet. In the three and nine months ended September 30, 2018 and 2019, we did not record any impairments for other-than-temporary declinesCare trusts’ corpus interests in the fair value related tothose unrealized losses on certain investments.gains and/or losses. There is no impact on earnings until such time that the loss is realized in the trusts, allocated to the preneed contracts and the services are performed or the merchandise is delivered, causing the contract to be withdrawn from the trust in accordance with state regulations.
At September 30,For available-for-sale debt securities in an unrealized loss position, we first assess whether we intend to sell or it is more likely than not that we will be required to sell the security before recovery of its amortized cost basis. If either of the criteria regarding intent or requirement to sell is met, the security's amortized cost basis is written down to fair value through income. For available-for-sale debt securities that do not meet the aforementioned criteria, we evaluate whether the decline in fair value has resulted from credit losses or other factors. In making this assessment, we consider the extent to which fair value is less than amortized cost, any changes to the rating of the security by a rating agency, and adverse conditions specifically related to the security, among other factors. If our assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security are compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and an allowance for credit losses is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded


through an allowance for credit losses is recognized in other comprehensive income.
We rely on our trust investments to provide funding for the various contractual obligations that arise upon maturity of the underlying preneed contracts. Because of the long-term relationship between the establishment of trust investments and the required performance of the underlying contractual obligations, the impact of current market conditions that may exist at any given time is not necessarily indicative of our ability to generate profit on our future performance obligations.
Preneed Cemetery Trust Investments
The components of Preneed cemetery trust investments on our Consolidated Balance Sheet at December 31, 2019 we had certainand March 31, 2020 are as follows (in thousands):
 December 31, 2019
 March 31, 2020
Preneed cemetery trust investments, at market value$74,572
 $63,130
Less: allowance for contract cancellation(2,190) (2,354)
Preneed cemetery trust investments, net$72,382
 $60,776
The cost and market values associated with preneed cemetery trust investments at March 31, 2020 are detailed below (in thousands):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $3,516
 $
 $
 $3,516
Fixed income securities:         
Foreign debt2 8,294
 180
 (1,687) 6,787
Corporate debt2 15,474
 301
 (2,979) 12,796
Preferred stock2 13,691
 35
 (2,289) 11,437
Mortgage-backed securities2 451
 
 (251) 200
Common stock1 34,456
 1,646
 (11,022) 25,080
Mutual funds:         
Fixed Income2 2,583
 161
 (400) 2,344
Trust securities  $78,465
 $2,323
 $(18,628) $62,160
Accrued investment income  $970
     $970
Preneed cemetery trust investments        $63,130
Market value as a percentage of cost        79.2%
The estimated maturities of the fixed income securities included above are as follows (in thousands):
Due in one year or less$
Due in one to five years4,178
Due in five to ten years8,025
Thereafter19,017
Total fixed income securities$31,220


The cost and market values associated with preneed cemetery trust investments at December 31, 2019 are detailed below (in thousands):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $5,729
 $
 $
 $5,729
Fixed income securities:         
Foreign debt2 5,609
 312
 (243) 5,678
Corporate debt2 16,916
 1,044
 (649) 17,311
Preferred stock2 14,206
 904
 (164) 14,946
Mortgage-backed securities2 517
 
 (114) 403
Common stock1 28,569
 2,766
 (3,017) 28,318
Mutual funds:         
Fixed income2 1,463
 72
 (85) 1,450
Trust Securities  $73,009
 $5,098
 $(4,272) $73,835
Accrued investment income  $737
     737
Preneed cemetery trust investments        $74,572
Market value as a percentage of cost        101.1%
The following table summarized our fixed income securities within our preneed cemetery trust investment in an unrealized loss position at March 31, 2020, aggregated by major security type and length of time in a continuous unrealized loss position (in thousands):
 March 31, 2020
 In Loss Position Less than 12 months In Loss Position Greater than 12 months Total
 Fair market value Unrealized Losses Fair market value Unrealized Losses Fair market value Unrealized Losses
Fixed income securities:           
Foreign debt$4,655
 $(1,153) $168
 $(534) $4,823
 $(1,687)
Corporate debt5,810
 (1,412) 3,253
 (1,567) 9,063
 (2,979)
Preferred stock10,813
 (2,289) 
 
 10,813
 (2,289)
Mortgage-backed securities80
 (115) 120
 (136) 200
 (251)
Total fixed income securities with an unrealized loss

$21,358
 $(4,969) $3,541
 $(2,237) $24,899
 $(7,206)
 December 31, 2019
 In Loss Position Less than 12 months In Loss Position Greater than 12 months Total
 Fair market value Unrealized Losses Fair market value Unrealized Losses Fair market value Unrealized Losses
Fixed income securities:           
Foreign debt$268
 $(42) $758
 $(201) $1,026
 $(243)
Corporate debt1,368
 (168) 4,520
 (481) 5,888
 (649)
Preferred stock4,135
 (164) 
 
 4,135
 (164)
Mortgage-backed securities
 
 402
 (114) 402
 (114)
Total fixed income securities with an unrealized loss

$5,771
 $(374) $5,680
 $(796) $11,451
 $(1,170)


Preneed cemetery trust investment security transactions recorded in Other, net on our Consolidated Statements of Operations for the three months ended March 31, 2019 and 2020 are as follows (in thousands):
 Three Months Ended March 31,
 2019
 2020
Investment income$571
 $319
Realized gains1,458
 1,916
Realized losses(635) (1,372)
Expenses and taxes(278) (187)
Net change in deferred preneed cemetery receipts held in trust(1,116) (676)
 $
 $
Purchases and sales of investments in the preneed cemetery trusts for the three months ended March 31, 2019 and 2020 are as follows (in thousands):
 Three Months Ended March 31,
 2019
 2020
Purchases$(11,626) $(18,857)
Sales2,992
 13,231
Preneed Funeral Trust Investments
The components of Preneed funeral trust investments on our Consolidated Balance Sheet at December 31, 2019 and March 31, 2020 are as follows (in thousands):
 December 31, 2019
 March 31, 2020
Preneed funeral trust investments, at market value$99,246
 $84,337
Less: allowance for expected credit losses and cancellations(2,911) (2,960)
Preneed funeral trust investments$96,335
 $81,377
The cost and market values associated with preneed funeral trust investments at March 31, 2020 are detailed below (in thousands):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $22,033
 $
 $
 $22,033
Fixed income securities:         
U.S treasury debt1 820
 17
 
 837
Foreign debt2 8,185
 180
 (1,631) 6,734
Corporate debt2 14,374
 290
 (2,826) 11,838
Preferred stock2 13,127
 21
 (2,198) 10,950
Mortgage-backed securities2 503
 
 (252) 251
Common stock1 32,946
 1,648
 (10,383) 24,211
Mutual funds:         
Fixed income2 2,519
 162
 (302) 2,379
Other investments2 4,163
 
 
 4,163
Trust securities  $98,670
 $2,318
 $(17,592) $83,396
Accrued investment income  $941
     $941
Preneed funeral trust investments        $84,337
Market value as a percentage of cost        84.5%


The estimated maturities of the fixed income securities included above are as follows (in thousands):
Due in one year or less$
Due in one to five years5,044
Due in five to ten years7,093
Thereafter18,473
Total fixed income securities$30,610
The cost and market values associated with preneed funeral trust investments at December 31, 2019 are detailed below (in thousands):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $24,160
 $
 $
 $24,160
Fixed income securities:         
U.S. treasury debt1 822
 
 
 822
Foreign debt2 5,587
 309
 (232) 5,664
Corporate debt2 16,109
 992
 (646) 16,455
Preferred stock2 14,094
 874
 (198) 14,770
Mortgage-backed securities2 585
 
 (117) 468
Common stock1 27,652
 2,773
 (2,869) 27,556
Mutual funds:         
Equity1 772
 617
 (4) 1,385
Fixed income2 4,364
 107
 (107) 4,364
Other investments2 2,902
 
 
 2,902
Trust securities  $97,047
 $5,672
 $(4,173) $98,546
Accrued investment income  $700
     $700
Preneed funeral trust investments        $99,246
Market value as a percentage of cost        101.5%
The following table summarized our fixed income securities within our preneed funeral trust investments that had tax lotsinvestment in an unrealized loss positions for more than one year. Based on our analysesposition at March 31, 2020, aggregated by major security type and length of these securities, the companies’ businesses and current market conditions, we determined that these investment losses were temporarytime in nature.
Our preneed funeral trust investmenta continuous unrealized losses, their associated fair market values, and the duration of unrealized losses as of September 30, 2019 are shown in the following tableloss position (in thousands):
September 30, 2019March 31, 2020
In Loss Position Less than 12 months In Loss Position Greater than 12 months TotalIn Loss Position Less than 12 months In Loss Position Greater than 12 months Total
Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses Fair Market Value Unrealized LossesFair market value Unrealized Losses Fair market value Unrealized Losses Fair market value Unrealized Losses
Fixed income securities:                      
U.S. treasury debt$822
 $
 $
 $
 $822
 $
Foreign debt1,878
 (133) 1,015
 (322) 2,893
 (455)$4,605
 $(1,152) $152
 $(479) $4,757
 $(1,631)
Corporate debt2,908
 (424) 4,702
 (225) 7,610
 (649)5,248
 (1,357) 3,127
 (1,469) 8,375
 (2,826)
Preferred stock2,077
 (26) 2,550
 (114) 4,627
 (140)10,594
 (2,198) 
 
 10,594
 (2,198)
Mortgage-backed securities4
 
 395
 (217) 399
 (217)84
 (115) 135
 (137) 219
 (252)
Common stock11,736
 (2,687) 2,848
 (1,292) 14,584
 (3,979)
Mutual Funds:           
Fixed income345
 (43) 264
 (11) 609
 (54)
Total temporary impaired securities$19,770
 $(3,313) $11,774
 $(2,181) $31,544
 $(5,494)
Total fixed income securities with an unrealized loss

20,531
 (4,822) 3,414
 (2,085) 23,945
 (6,907)
Our preneed funeral trust investment unrealized losses, their associated fair market values, and the duration of unrealized losses as of December 31, 2018 are shown in the following table (in thousands):


December 31, 2018December 31, 2019
In Loss Position Less than 12 months In Loss Position Greater than 12 months TotalIn Loss Position Less than 12 months In Loss Position Greater than 12 months Total
Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses Fair Market Value Unrealized LossesFair market value Unrealized Losses Fair market value Unrealized Losses Fair market value Unrealized Losses
Fixed income securities:                      
U.S. treasury debt$
 $
 $1,181
 $(19) $1,181
 $(19)
Foreign debt2,180
 (251) 850
 (252) 3,030
 (503)$274
 $(43) $723
 $(189) $997
 $(232)
Corporate debt9,990
 (814) 434
 (211) 10,424
 (1,025)1,403
 (172) 4,433
 (474) 5,836
 (646)
Preferred stock5,967
 (460) 3,673
 (734) 9,640
 (1,194)4,412
 (198) 
 
 4,412
 (198)
Mortgage-backed securities11
 
 120
 (18) 131
 (18)
 
 439
 (117) 439
 (117)
Common stock14,327
 (4,035) 1,155
 (1,354) 15,482
 (5,389)
Mutual funds:           
Fixed income
 
 246
 (29) 246
 (29)
Total temporary impaired securities$32,475
 $(5,560) $7,659
 $(2,617) $40,134
 $(8,177)
Total fixed income securities with an unrealized loss

6,089
 (413) 5,595
 (780) 11,684
 (1,193)
Preneed funeral trust investment security transactions recorded in Other, net on the Consolidated Statements of Operations for the three and nine months ended September 30, 2018March 31, 2019 and 20192020 are as follows (in thousands):
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2019 2018 20192019
 2020
Investment income$362
 $328
 $1,253
 $1,310
$573
 $258
Realized gains1,425
 1,114
 4,332
 4,920
1,320
 2,551
Realized losses(1,232) (1,540) (2,623) (1,964)(583) (1,129)
Expenses and taxes(190) (226) (668) (511)(228) (97)
Net change in deferred preneed funeral receipts held in trust(365) 324
 (2,294) (3,755)(1,082) (1,583)
$
 $
 $
 $
$
 $
Purchases and sales of investments in the preneed funeral trusts for the three and nine months ended September 30, 2018March 31, 2019 and 20192020 are as follows (in thousands):
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2019 2018 20192019
 2020
Purchases$(9,144) $(12,129) $(19,584) $(31,325)$(10,759) $(18,538)
Sales9,424
 11,393
 23,636
 24,994
2,785
 15,968
Cemetery Perpetual Care Trust Investments
7.PRENEED CEMETERY RECEIVABLES
Preneed salesCare trusts’ corpus on our Consolidated Balance Sheet represent the corpus of cemetery interment rights and related products and services are usually financed through interest-bearing installment sales contracts, generally with termsthose trusts plus undistributed income. The components of up to five years, with such interest income reflectedCare trusts’ corpus as Other revenue. In substantially all cases, we receive an initial down payment at the time the contract is signed. 
Our cemetery financed receivables atof December 31, 20182019 and September 30, 2019March 31, 2020 are as follows (in thousands):
 December 31, 2019
 March 31, 2020
Cemetery perpetual care trust investments, at market value$64,047
 $52,677
Obligations due to (from) trust(631) 97
Care trusts’ corpus$63,416
 $52,774


The following table reflects the cost and fair market values associated with the trust investments held in perpetual care trust funds at March 31, 2020 (in thousands):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $4,128
 $
 $
 $4,128
Fixed income securities:         
Foreign debt2 7,041
 139
 (1,448) 5,732
Corporate debt2 12,357
 277
 (2,345) 10,289
Preferred stock2 11,988
 45
 (2,138) 9,895
Mortgage-backed securities2 347
 
 (193) 154
Common stock1 26,621
 1,261
 (8,736) 19,146
Mutual funds:         
Fixed Income2 2,924
 124
 (511) 2,537
Trust securities  $65,406
 $1,846
 $(15,371) $51,881
Accrued investment income  $796
     $796
Cemetery perpetual care investments        $52,677
Market value as a percentage of cost        79.3%
The estimated maturities of the fixed income securities included above are as follows (in thousands):
 December 31, 2018 September 30, 2019 
Accounts receivable, including unearned finance charges and allowance for contract cancellations of $2,405 and $2,412, respectively$11,676
(1) 
$12,903
(1) 
Preneed receivables, including unearned finance charges and allowance for contract cancellations of $4,049 and $3,937, respectively
25,568
(2) 
26,618
(2) 
Preneed cemetery financed receivables$37,244
 $39,521
 
Due in one year or less$
Due in one to five years3,296
Due in five to ten years6,241
Thereafter16,533
Total fixed income securities$26,070
The following table reflects the cost and fair market values associated with the trust investments held in perpetual care trust funds at December 31, 2019 (in thousands):
(1)$1.4 million and $1.5 million of cemetery accounts receivables have been reclassified to reduce deferred preneed cemetery revenue at December 31, 2018 and September 30, 2019, respectively.
(2)$3.1 million and $3.2 million of preneed cemetery receivables have been reclassified to reduce deferred preneed cemetery revenue at December 31, 2018 and September 30, 2019, respectively.
The unearned finance charges associated with these receivables are $4.6 million and $4.5 million at December 31, 2018 and September 30, 2019, respectively.
We determine an allowance for customer cancellations and refunds on contracts in which revenue has been recognized on sales of cemetery interment rights. We have a collections policy where past due notifications are sent to the customer beginning at 15 days past due and periodically thereafter until the contract is cancelled or payment is received. We reserve 100% of the receivables on contracts in which the revenue has been recognized and payments are 90 days past due or more, which was 4.2% of the total receivables on recognized sales at September 30, 2019. An allowance is recorded at the date that the contract is executed and periodically adjusted thereafter based upon actual collection experience at the business level. 
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $4,624
 $
 $
 $4,624
Fixed income securities:         
Foreign debt2 4,200
 238
 (175) 4,263
Corporate debt2 11,658
 802
 (534) 11,926
Preferred stock2 10,782
 666
 (106) 11,342
Mortgage-backed securities2 324
 
 (71) 253
Common stock1 21,594
 3,399
 (1,911) 23,082
Mutual funds:         
Equity1 233
 146
 (1) 378
Fixed income2 7,156
 618
 (107) 7,667
Trust securities  $60,571
 $5,869
 $(2,905) $63,535
Accrued investment income  $512
     $512
Cemetery perpetual care investments        $64,047
Market value as a percentage of cost        104.9%

For
The following table summarized our fixed income securities within our perpetual care trust investment in an unrealized loss position at March 31, 2020, aggregated by major security type and length of time in a continuous unrealized loss position (in thousands):
 March 31, 2020
 In Loss Position Less than 12 months In Loss Position Greater than 12 months Total
 Fair market value Unrealized Losses Fair market value Unrealized Losses Fair market value Unrealized Losses
Fixed income securities:           
Foreign debt$4,069
 $(976) $151
 $(472) $4,220
 $(1,448)
Corporate debt4,077
 (1,042) 2,803
 (1,303) 6,880
 (2,345)
Preferred stock9,173
 (2,138) 
 
 9,173
 (2,138)
Mortgage-backed securities61
 (88) 93
 (105) 154
 (193)
Total fixed income securities with an unrealized loss

$17,380
 $(4,244) $3,047
 $(1,880) $20,427
 $(6,124)

 December 31, 2019
 In Loss Position Less than 12 months In Loss Position Greater than 12 months Total
 Fair market value Unrealized Losses Fair market value Unrealized Losses Fair market value Unrealized Losses
Fixed income securities:           
Foreign debt$168
 $(26) $549
 $(149) $717
 $(175)
Corporate debt1,057
 (196) 3,253
 (338) 4,310
 (534)
Preferred stock2,989
 (106) 
 
 2,989
 (106)
Mortgage-backed securities
 
 252
 (71) 252
 (71)
Total fixed income securities with an unrealized loss

$4,214
 $(328) $4,054
 $(558) $8,268
 $(886)
Perpetual care trust investment security transactions recorded in Other, net on our Consolidated Statements of Operations for the ninethree months ended September 30,March 31, 2019 and 2020 are as follows (in thousands):
 Three Months Ended March 31,
 2019
 2020
Realized gains$354
 $709
Realized losses(171) (679)
Net change in Care trusts’ corpus(183) (30)
Total$
 $
Perpetual care trust investment security transactions recorded in Other revenue for the changethree months ended March 31, 2019 and 2020 are as follows (in thousands):
 Three Months Ended March 31,
 2019
 2020
Investment income$1,087
 $1,405
Realized losses, net(290) (36)
Total$797
 $1,369
Purchases and sales of investments in the allowanceperpetual care trusts for contract cancellations isthe three months ended March 31, 2019 and 2020 are as follows (in thousands):
 September 30, 2019
Beginning balance$1,808
Write-offs and cancellations(598)
Provision611
Ending balance$1,821
 Three Months Ended March 31,
 2019
 2020
Purchases$(9,157) $(14,612)
Sales1,702
 12,694

The aging of preneed cemetery financed receivables as of September 30, 2019 is as follows (in thousands):
 
31-60
Past Due
 
61-90
Past Due
 
91-120
Past Due
 
>120
Past Due
 
Total Past
Due
 Current 
Total Financed
Receivables
Recognized revenue$510
 $288
 $101
 $1,151
 $2,050
 $27,676
 $29,726
Deferred revenue203
 81
 63
 279
 626
 9,169
 9,795
Total$713
 $369
 $164
 $1,430
 $2,676
 $36,845
 $39,521

8.7.RECEIVABLES FROM PRENEED TRUSTS
The receivablesOur Receivables from preneed trusts represent assets in trusts which are controlled and operated by third parties in which we do not have a controlling financial interest (less than 50%) in the trust assets. We account for these investments at cost. As of December 31, 20182019 and September 30, 2019,March 31, 2020, receivables from preneed trusts are as follows (in thousands):
December 31, 2018 September 30, 2019December 31, 2019
 March 31, 2020
Preneed trust funds, at cost$17,601
 $18,545
$18,581
 $18,650
Less: allowance for contract cancellation(528) (556)(557) (561)
Receivables from preneed trusts, net$17,073
 $17,989
$18,024
 $18,089
The following summary reflects the composition of the assets held in trust and controlled by third parties to satisfy our future obligations under preneed arrangements related to the preceding contracts at September 30, 2019March 31, 2020 and December 31, 2018.2019. The cost basis includes reinvested interest and dividends that have been earned on the trust assets. Fair value includes the unrealized gains and losses on trust assets.
The composition of the preneed trust funds at September 30, 2019March 31, 2020 is as follows (in thousands):
Historical
Cost Basis
 Fair Value
Historical
Cost Basis
 Fair Value
Cash and cash equivalents$4,443
 $4,443
$4,580
 $4,580
Fixed income investments11,558
 11,558
11,685
 11,685
Mutual funds and common stocks2,539
 2,618
2,380
 2,392
Annuities5
 5
5
 5
Total$18,545
 $18,624
$18,650
 $18,662
The composition of the preneed trust funds at December 31, 20182019 is as follows (in thousands):
 
Historical
Cost Basis
 Fair Value
Cash and cash equivalents$4,172
 $4,172
Fixed income investments10,668
 10,668
Mutual funds and common stocks2,755
 2,709
Annuities6
 6
Total$17,601
 $17,555

9.CEMETERY PERPETUAL CARE TRUST INVESTMENTS
Care trusts’ corpus on our Consolidated Balance Sheet represents the corpus of those trusts plus undistributed income. The components of Care trusts’ corpus as of December 31, 2018 and September 30, 2019 are as follows (in thousands):
 December 31, 2018 September 30, 2019
Trust assets, at market value$44,071
 $48,397
Obligations due from trust(577) (626)
Care trusts’ corpus$43,494
 $47,771
We are required by various state laws to pay a portion of the proceeds from the sale of cemetery property interment rights into perpetual care trust funds. The income earned from these perpetual care trusts offsets maintenance expenses for cemetery property and memorials. This trust fund income is recognized, as earned, in Other revenue. Trust management fees charged by CSV RIA are included in revenue in the period in which they are earned. At September 30, 2019, none of our cemetery perpetual care trust investments were underfunded.
Where quoted prices are available in an active market, investments held by the trusts are classified as Level 1 investments pursuant to the three-level valuation hierarchy. Our Level 1 investments include cash and common stock. Where quoted market prices are not available for the specific security, then fair values are estimated by using quoted prices of similar securities in active markets or other inputs other than quoted prices that can corroborate observable market data. These investments are fixed income securities, including foreign debt, corporate debt, preferred stock, mortgage-backed securities and fixed income mutual funds, all of which are classified within Level 2 of the valuation hierarchy. We review and update our fair value hierarchy classifications quarterly. There were no transfers between Levels 1 and 2 in the three and nine months ended September 30, 2019. There are no Level 3 investments in the cemetery perpetual care trust investment portfolio. See Note 10 to the Consolidated Financial Statements included herein for further information of the fair value measurement and the three-level valuation hierarchy.
The following table reflects the cost and fair market values associated with the trust investments held in perpetual care trust funds at September 30, 2019 (in thousands, except percentages):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $4,182
 $
 $
 $4,182
Fixed income securities:         
Foreign debt2 4,683
 98
 (336) 4,445
Corporate debt2 11,935
 654
 (500) 12,089
Preferred stock2 10,191
 708
 (94) 10,805
Mortgage-backed securities2 355
 
 (132) 223
Common stock1 16,101
 687
 (2,577) 14,211
Mutual funds:         
Fixed Income2 1,901
 63
 (77) 1,887
Trust securities  $49,348
 $2,210
 $(3,716) $47,842
Accrued investment income  $555
     $555
Cemetery perpetual care investments        $48,397
Market value as a percentage of cost        96.9%
The estimated maturities of the fixed income securities included above are as follows (in thousands):
Due in one year or less$
Due in one to five years1,710
Due in five to ten years8,600
Thereafter17,252
Total$27,562

The following table reflects the cost and fair market values associated with the trust investments held in perpetual care trust funds at December 31, 2018 (in thousands, except percentages):
 Fair Value Hierarchy Level Cost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair Market
Value
Cash and money market accounts1 $11,144
 $
 $
 $11,144
Fixed income securities:         
Foreign debt2 2,872
 27
 (385) 2,514
Corporate debt2 9,956
 227
 (730) 9,453
Preferred stock2 8,141
 37
 (820) 7,358
Mortgage-backed securities2 417
 101
 (9) 509
Common stock1 15,562
 542
 (3,395) 12,709
Trust securities  $48,092
 $934
 $(5,339) $43,687
Accrued investment income  $384
     $384
Cemetery perpetual care investments        $44,071
Market value as a percentage of cost        90.8%
We determine whether or not the assets in the cemetery perpetual care trusts have an other-than-temporary impairment on a security-by-security basis. This assessment is made based upon a number of criteria including the length of time a security has been in a loss position, changes in market conditions and concerns related to the specific issuer. If a loss is considered to be other-than-temporary, the cost basis of the security is adjusted downward to its fair market value. Any reduction in the cost basis due to an other-than-temporary impairment is also recorded as a reduction to Care trusts’ corpus. In the three and nine months ended September 30, 2018 and 2019, we did not record any impairments for other-than-temporary declines in the fair value related to unrealized losses on certain investments. There is no impact on earnings until such time that the loss is realized in the trusts, allocated to preneed contracts and the services are performed or the merchandise is delivered, causing the contract to be withdrawn from the trust in accordance with state regulations.
At September 30, 2019, we had certain investments within our perpetual care trust investments that had tax lots in loss positions for more than one year. Based on our analyses of these securities, the companies’ businesses and current market conditions, we determined that these investment losses were temporary in nature.
Our perpetual care trust investment unrealized losses, their associated fair market values, and the duration of unrealized losses for the periods ended September 30, 2019 are shown in the following table (in thousands):
 September 30, 2019
 In Loss Position Less than 12 months In Loss Position Greater than 12 months Total
 Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses
Fixed income securities:           
Foreign debt$1,368
 $(88) $734
 $(248) $2,102
 $(336)
Corporate debt1,971
 (342) 3,425
 (158) 5,396
 (500)
Preferred stock2,542
 (25) 1,549
 (69) 4,091
 (94)
Mortgage-backed securities
 
 223
 (132) 223
 (132)
Common stock7,753
 (1,703) 1,885
 (874) 9,638
 (2,577)
Mutual Funds:           
Fixed Income601
 (77) 
 
 601
 (77)
Total temporary impaired securities$14,235
 $(2,235) $7,816
 $(1,481) $22,051
 $(3,716)

Our perpetual care trust investment unrealized losses, their associated fair market values, and the duration of unrealized losses for the periods ended December 31, 2018 are shown in the following table (in thousands):
 December 31, 2018
 In Loss Position Less than 12 months In Loss Position Greater than 12 months Total
 Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses Fair Market Value Unrealized Losses
Fixed income securities:           
Foreign debt$1,619
 $(189) $639
 $(196) $2,258
 $(385)
Corporate debt7,006
 (587) 301
 (143) 7,307
 (730)
Preferred stock3,586
 (279) 2,787
 (541) 6,373
 (820)
Mortgage-backed securities
 
 32
 (9) 32
 (9)
Common stock9,010
 (2,557) 733
 (838) 9,743
 (3,395)
Total temporary impaired securities$21,221
 $(3,612) $4,492
 $(1,727) $25,713
 $(5,339)
Perpetual care trust investment security transactions recorded in Other, net on our Consolidated Statements of Operations for the three and nine months ended September 30, 2018 and 2019 are as follows (in thousands):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Realized gains$435
 $291
 $739
 $1,315
Realized losses(363) (414) (889) (855)
Net change in care trusts’ corpus(72) 123
 150
 (460)
Total$
 $
 $
 $
Perpetual care trust investment security transactions recorded in Other revenue for the three and nine months ended September 30, 2018 and 2019 are as follows (in thousands):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Investment income$1,158
 $1,220
 $3,749
 $3,414
Realized loss, net(241) (232) (955) (512)
Total$917
 $988
 $2,794
 $2,902
Purchases and sales of investments in the perpetual care trusts for the three and nine months ended September 30, 2018 and 2019 are as follows (in thousands):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Purchases$(5,185) $(7,680) $(11,856) $(21,954)
Sales6,149
 6,599
 15,545
 14,578
 
Historical
Cost Basis
 Fair Value
Cash and cash equivalents$4,533
 $4,533
Fixed income investments11,603
 11,603
Mutual funds and common stocks2,440
 2,518
Annuities5
 5
Total$18,581
 $18,659
10.8.FAIR VALUE MEASUREMENTS
We evaluateevaluated our financial assets and liabilities for those financial assets and liabilities that meetmet the criteria of the disclosure requirements and fair value framework. The carrying values of cash and cash equivalents, trade receivables, and trade payables approximate the fair values of those instruments due to the short-term nature of the instruments. The fair values of receivables on preneed funeral and cemetery contracts are impracticable to estimate because of the lack of a trading market and the diverse number of individual contracts with varying terms. Our long-termacquisition debt isand Credit Facility (as defined in Note 10) are classified within Level 2 of the Fair Value MeasurementMeasurements hierarchy.
The fair values of our long-termthe acquisition debt and Credit Facility approximate the carrying values of these instruments based on the index yields of similar securities compared to U.S. Treasury yield curves. The fair value of the 2.75% convertible subordinated notes due 2021Convertible Notes (as defined in Note 11) was $7.1approximately $6.4 million at September 30, 2019March 31, 2020 based on the last traded or broker quoted price. The fair value of the 6.625% senior notes due 2026Senior Notes (as defined in Note 12) was $334.0approximately $432.3 million at September 30, 2019March 31, 2020 based on the last traded or broker quoted price. We identified investments in fixed income securities, common stock and mutual funds presented within the preneed and perpetual care trust investmentinvestments categories on our Consolidated Balance Sheet as having met the criteria for fair value measurement.
As of September 30,December 31, 2019 and March 31, 2020, we did not have any assets that had fair values determined by Level 3 inputs and no liabilities measured at fair value.

We account for our investments as available-for-sale and measure them at fair value under the standards of financial accounting and reporting for investments in equity instruments that have readily determinable fair values and for all investments in debt securities. See NotesNote 6 and 9 to our Consolidated Financial Statements included herein for the fair value hierarchy levels of our trust investments.


11.9.INTANGIBLE AND OTHER NON-CURRENT ASSETS
IntangiblesIntangible and other non-current assets at December 31, 20182019 and September 30, 2019March 31, 2020 are as follows (in thousands):
December 31, 2018 September 30, 2019December 31, 2019
 March 31, 2020
Prepaid agreements not-to-compete, net of accumulated amortization of $6,672 and $7,185, respectively$4,048
 $3,631
Prepaid agreements not-to-compete, net of accumulated amortization of $7,195 and $7,382, respectively$3,915
 $3,792
Tradenames17,635
 17,414
25,233
 26,649
Capitalized commissions on preneed contracts, net of accumulated amortization of $569 and $986, respectively2,717
 2,805
Capitalized commissions on preneed contracts, net of accumulated amortization of $1,127 and $1,268, respectively2,818
 2,903
Other25
 178
150
 113
Intangible and other non-current assets, net$24,425
 $24,028
$32,116
 $33,457
Prepaid agreements not-to-compete are amortized over the term of the respective agreements, ranging generally from one to ten years. Amortization expense for our prepaid agreements not-to-compete was $160,000$168,000 and $177,000$187,000 for the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $452,000 and $513,000 for the nine months ended September 30, 2018 and 2019,2020, respectively.
Our tradenames have indefinite lives and therefore are not amortized. For our 2019 quantitative assessment, we recorded an impairment for tradenames of $0.2 million for the three and nine months ended September 30, 2019, as the fair value of the tradenames of certain businesses was greater than the carrying value.
We capitalize sales commissions and other direct selling costsAmortization expense related to preneed cemetery merchandise and services and preneed funeral trust contracts as these costs are incremental and recoverable costs of obtaining a contract with a customer. Our capitalized commissions on preneed contracts are amortized on a straight-line basis over the average maturity period for our preneed cemetery merchandisetotaled $138,000 and services contracts and preneed funeral trust contracts, of eight and ten years, respectively. Amortization expense totaled $156,000 and $140,000$141,000 for the three months ended September 30, 2018March 31, 2019 and 2019, respectively2020, respectively.
See Notes 1 and $449,000 and $417,000 for the nine months ended September 30, 2018 and 2019, respectively.
12.LONG-TERM DEBT
On May 31, 2018, we completed the issuance of $325.0 million in aggregate principal amount of our 6.625% Senior Notes due 2026 (the “Senior Notes”) and related guarantees in a private offering under Rule 144A and Regulation S of the Securities Act. See Note 133 to the Consolidated Financial Statements included herein, for furthera discussion of the methodology used for our indefinite-lived intangible asset impairment test and discussion of our Senior Notes.acquisitions, respectively.
On May
10.CREDIT FACILITY AND ACQUISITION DEBT
At December 31, 2018, we used $291.42019 and March 31, 2020, our Credit Facility was comprised of: (i) a $190.0 million of the net proceeds from the sale of the Senior Notes to repay all amounts outstanding under our former secured credit facility, dated as of August 20, 2012 (as amended, the “Former Credit Agreement”). In connection with the repayment in full of all amounts due thereunder, the Former Credit Agreement was retired.
On May 31, 2018, we entered into a $150.0 million senior secured revolving credit facility, (the “Credit Facility”) with the financial institutions party thereto, as lenders,which includes a $15.0 million subfacility for letters of credit and Bank of America, N.A., as administrative agent. Our obligations under the Credit Facility are unconditionally guaranteed on a joint$10.0 million swingline, and several basis by the same subsidiaries which guarantee the Senior Notes and certain of our subsequently acquired or organized domestic subsidiaries (collectively, the “Credit Facility Guarantors”). The Credit Facility also contains(ii) an accordion provision featureor incremental option allowing for future increases in the facility size by an additional amount of up to $75.0 million.million in the form of increased revolving commitments or incremental term loans. The final maturity of the Credit Facility matureswill occur on May 31, 2023.
The Credit Facility contains customary affirmative covenants, including, but not limited to, covenants with respect to the use of proceeds, payment of taxes and other obligations, continuation of the Company’s business and the maintenance of existing rights and privileges, the maintenance of property and insurance, amongst others.
In addition, the Credit Facility also contains customary negative covenants, including, but not limited to, covenants that restrict (subject to certain exceptions) the ability of the Company and its subsidiaries and party thereto as guarantors (the “Credit Facility Guarantors”) to incur additional indebtedness, grant liens on assets, make investments, engage in mergers and acquisitions, and pay dividends and other restricted payments, and certain financial covenants. As of March 31, 2020, we were subject to the following financial covenant under our Credit Facility: (A) a Total Leverage Ratio not to exceed, (i) 5.75 to 1.00 for the quarters ended March 31, 2020, June 30, 2020 and September 30, 2020 and (ii) 5.50 to 1.00 for the quarter ended December 31, 2020 and each quarter ended thereafter, (B) a Senior Secured Leverage Ratio (as defined in the Credit Facility) not to exceed 2.00 to 1.00 as of the end of any period of four consecutive fiscal quarters, and (C) a Fixed Charge Coverage Ratio (as defined in the Credit Facility) of not less than 1.20 to 1.00 as of the end of any period of four consecutive fiscal quarters. These financial maintenance covenants are calculated for the Company and its subsidiaries on a consolidated basis. As more fully described below, we were not in compliance with the Total Leverage Ratio covenant for the quarter ended March 31, 2020.
As of March 31, 2020, the Company was not in compliance with the then current Total Leverage Ratio covenant as noted above. On May 18, 2020, we received a waiver under our Credit Facility for the failure to comply with such Total Leverage Ratio and the Credit Facility was also amended whereby the interest rate margin applicable to borrowings was increased at each pricing level. See Note 19 for additional information related to our debt covenant limited waiver and fourth amendment to our Credit Facility.
We are in compliance with the fixed charge coverage ratio and senior secured leverage ratio covenants contained in our Credit Facility as of March 31, 2020.


Our long-termCredit Facility and Acquisition debt consisted of the following at December 31, 20182019 and September 30, 2019March 31, 2020 (in thousands):
December 31, 2018 September 30, 2019December 31, 2019
 March 31, 2020
Credit Facility$27,100
 $18,000
$83,800
 $114,000
Debt issuance costs, net of accumulated amortization of $337 and $464, respectively(1,618) (1,491)
Total Credit Facility$82,182
 $112,509
   
Acquisition debt8,940
 7,813
$6,964
 $6,547
Debt issuance costs, net of accumulated amortization of $109 and $276, respectively(955) (900)
Less: current portion(2,015) (1,679)(1,306)
(1,085)
Total long-term debt$33,070
 $23,234
Total acquisition debt, net of current portion$5,658
 $5,462
As of September 30, 2019, we had outstanding borrowings under the Credit Facility of $18.0 million. We had one letter of credit issued on November 30, 20182019 and outstanding under the Credit Facility for approximately $2.0 million, which bears interest at 2.125% and will expire on November 25, 2019.2020. The letter of credit automatically renews annually and secures our obligations under our various self-insured policies. Outstanding borrowings under our Credit Facility bear interest at either a prime rate or a LIBOR rate, plus an applicable margin based upon our leverage ratio. As of September 30, 2019,March 31, 2020, the prime rate margin was equivalent to 1.00%1.50% and the LIBOR rate margin was 2.00%2.50%. The weighted average interest rate on our Credit Facility was 3.9% and 4.0% for the three and nine months ended September 30,March 31, 2019 and 2020 was 4.1% and 4.3%, respectively. The weighted average interest rate on
Interest expense related to our Former Credit AgreementFacility was 4.0%$0.4 million and $1.2 million for the sixthree months ended June 30, 2018.
We have no material assets or operations independent of our subsidiaries. All assetsMarch 31, 2019 and operations are held and conducted by subsidiaries, each of which have fully and unconditionally guaranteed our obligations under the Credit Facility. Additionally, we do not currently have any significant restrictions on our ability to receive dividends or loans from any Credit Facility Guarantors.
We were in compliance with the covenants contained in the Credit Facility as of September 30, 2019, with a leverage ratio of 4.89 to 1.00 and a fixed charge coverage ratio of 2.20 to 1.00.
2020, respectively. Amortization of debt issuance costs related to our Credit Facility was $59,000 and $167,000$0.1 million for both the three and nine months ended September 30,March 31, 2019 respectively and amortization of debt issuance costs related to our Former Credit Agreement was $41,000 and $172,000 for the three and six months ended June 30, 2018, respectively.2020.
Acquisition debt consistedconsists of deferred purchase price and promissory notes payable to sellers. A majority of the deferred purchase price and notes bear no interest and are discounted at imputed interest rates ranging from 7.3% to 10.0%. Original maturities range from five to twenty years. Imputed interest expense related to our acquisition debt was $191,000$0.2 million and $152,000$0.1 million for the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $616,000 and $481,000 for the nine months ended September 30, 2018 and 2019,2020, respectively.
13.11.CONVERTIBLE SUBORDINATED NOTES
On March 19, 2014, we issued $143.75 million aggregate principal amount of our 2.75% convertible notes due March 15, 2021 (the “Convertible Notes”). The Convertible Notes have not been registered under the Securities Act of 1933, as amended (the “Securities Act”), and were offered only to “qualified institutional buyers” in compliance with Rule 144A under the Securities Act. The Convertible Notes are governed by an indenture dated as of March 19, 2014 between Wilmington Trust, National Association, as Trustee, and us. The Convertible Notes bear interest at 2.75% per year. Interest on the Convertible Notes began to accrue on March 19, 2014 and is payable semi-annually in arrears on March 15 and September 15 of each year.
On May 7, 2018, we completed privately-negotiated exchanges (the “Exchange”) of $115.0 million in aggregate principal amount of Convertible Notes, which represented 80% of the aggregate principal amount of our Convertible Notes then outstanding, with a limited number of convertible noteholders, for $74.8 million in cash (plus accrued interest of $0.4 million totaling $75.2 million) and 2,822,859 newly issued shares of our common stock, par value $.01 per share, pursuant to a private placement in reliance on Section 4(a)(2) of the Securities Act. The cash portion of the exchange consideration was funded from our Former Credit Agreement. Following the settlement of the Exchange, the aggregate principal amount of our Convertible Notes outstanding was reduced to $28.8 million. See Note 12 to the Consolidated Financial Statements included herein for further discussion of our Former Credit Agreement.
On December 24, 2018, we completed privately-negotiated repurchases of an additional $22.4 million in aggregate principal amount of Convertible Notes, which represented 78% of the aggregate principal amount of our Convertible Notes then outstanding for $22.9 million in cash (plus accrued interest of approximately $0.2 million totaling $23.0 million). The consideration for the repurchases was funded from our Credit Facility. Following these repurchases, the aggregate principal amount of our Convertible Notes outstanding was reduced to $6.3 million.
On April 4, 2019, we completed a privately-negotiated repurchase of an additional $25,000 in aggregate principal amount of Convertible Notes then outstanding for $27,163.
The Convertible Notes are general unsecured obligations and are subordinated in the right of payment to all of our existing and future senior indebtedness and equal in right of payment with our other existing and future subordinate indebtedness. The

initial conversion rate of the Convertible Notes, as of March 19, 2014, was 44.3169 shares of our common stock per $1,000 principal amount of Convertible Notes, equivalent to an initial conversion price of $22.56 per share of common stock. The adjusted conversion rate of the Convertible Notes, in effect at September 30, 2019, is 45.3695 shares of our common stock per $1,000 principal amount of Convertible Notes, equivalent to an adjusted conversion price of $22.04 per share of common stock.
The carrying values of the liability and equity components of the Convertible Notesour 2.75% convertible subordinated notes due 2021 (the “Convertible Notes”) at December 31, 20182019 and September 30, 2019March 31, 2020 are reflected on our Consolidated Balance Sheet as follows (in thousands):
December 31, 2018 September 30, 2019December 31, 2019
 March 31, 2020
Long-term liabilities:   
Current liabilities:   
Principal amount$6,346
 $6,319
$6,319
 $6,319
Unamortized discount of liability component(560) (382)(319) (254)
Convertible Notes issuance costs, net of accumulated amortization of $106 and $125, respectively(54) (35)
Convertible Notes issuance costs, net of accumulated amortization of $130 and $136, respectively(29) (23)
Carrying value of the liability component$5,732
 $5,902
$5,971
 $6,042
      
Carrying value of the equity component$789
 $789
$789
 $789
The Carryingcarrying value of the liability component and the Carryingcarrying value of the equity component are recorded in Convertible subordinated notes due 2021 and Additional paid-in capital, respectively, on our Consolidated Balance Sheet at December 31, 20182019 and September 30, 2019.March 31, 2020. The balance of our deferred tax liability related to our Convertible Notes was $0.1 million at March 31, 2020.
The fair value of the Convertible Notes, which are Level 2 measurements, was $7.1$6.4 million at March 31, 2020. The Convertible Notes are due in March 2021 and bear interest at 2.75% per year, which is payable semi-annually in arrears on March 15 and September 30, 2019.15 of each year.
At March 31, 2020, the adjusted conversion rate of the Convertible Notes is 45.5554 shares of our common stock per $1,000 principal amount of Convertible Notes, equivalent to an adjusted conversion price of $21.95 per share of common stock.
Interest expense on the Convertible Notes included contractual coupon interest expense of $198,000$44,000 and $43,000 for the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $1,700,000 and $131,000 for the nine months ended September 30, 2018 and 2019,2020, respectively. Accretion of the discount on the Convertible Notes was $246,000$57,000 and $61,000$65,000 for the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $1,961,000 and $178,000 for the nine months ended September 30, 2018 and 2019,2020, respectively. Amortization of debt issuance costs related to our Convertible Notes was $27,000 and $6,000 for both the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $221,000 and $19,000 for the nine months ended September 30, 2018 and 2019, respectively.2020.


The remaining unamortized debt discount and the remaining unamortized debt issuance costs are being amortized using the effective interest method over the remaining term of 17approximately 11 months of the Convertible Notes. The effective interest rate on the unamortized debt discount for both the three and nine months ended September 30, 2018March 31, 2019 and 20192020 was 11.4%. The effective interest rate on the unamortized debt issuance costs for both the three and nine months ended September 30, 2018March 31, 2019 and 20192020 was 3.2%.
14.12.SENIOR NOTES
On May 31, 2018, we completed the issuance of $325.0 million in aggregate principal amount of our Senior Notes and related guarantees in a private offering under Rule 144A and Regulation S of the Securities Act.
We received proceeds of $320.1 million, net of a 1.5% debt discount of $4.9 million, of which we used $291.4 million to repay our existing indebtedness under our Former Credit Agreement. We incurred $1.4 million in transaction costs related to the Senior Notes. See Note 12 to the Consolidated Financial Statements included herein for further discussion of the repayment of our Former Credit Agreement.
The Senior Notes bear interest at 6.625% per year. Interest on the Senior Notes began to accrue on May 31, 2018 and is payable semi-annually in arrears on June 1 and December 1 of each year, beginning on December 1, 2018 to holders of record on each May 15 and November 15 preceding an interest payment date. The Senior Notes mature on June 1, 2026, unless earlier redeemed or purchased. The Senior Notes are unsecured, senior obligations and are fully and unconditionally guaranteed on a senior unsecured basis, jointly and severally, by certain of our existing subsidiaries.
The debt discount of $4.9 million and the debt issuance costs of $1.4 million are being amortized using the effective interest method over the remaining term of 80 months of the Senior Notes. The effective interest rate on the unamortized debt discount for both the three and nine months ended September 30, 2018 and 2019 was 6.87%. The effective interest rate on the unamortized debt issuance costs for both the three and nine months ended September 30, 2018 and 2019 was 6.69%.

The carrying value of theour 6.625% Senior Notes due 2026 (the “Senior Notes”) at December 31, 20182019 and September 30, 2019March 31, 2020 is reflected on our Consolidated Balance Sheet as follows (in thousands):
December 31, 2018 September 30, 2019December 31, 2019
 March 31, 2020
Long-term liabilities:      
Principal amount$325,000
 $325,000
$400,000
 $400,000
Debt discount, net of accumulated amortization of $273 and $639, respectively(4,602) (4,236)
Debt issuance costs, net of accumulated amortization of $77 and $180, respectively(1,290) (1,187)
Debt premium, net of accumulated amortization of $0 and $54, respectively1,688
 1,633
Debt discount, net of accumulated amortization of $765 and $894, respectively(4,110) (3,981)
Debt issuance costs, net of accumulated amortization of $216 and $283, respectively(2,131) (2,077)
Carrying value of the Senior Notes$319,108
 $319,577
$395,447
 $395,575
The fair value of the Senior Notes, which are Level 2 measurements, was $334.0$432.3 million at September 30, 2019.March 31, 2020. The Senior Notes are due on June 1, 2026 and bear interest at 6.625% per year which is payable semi-annually in arrears on June 1 and December 1 of each year.
Interest expense on the Senior Notes included contractual coupon interest expense of $5.4 million and $6.6 million for both the three months ended September 30, 2018 andMarch 31, 2019 and $7.2 million and $16.1 million for the nine months ended September 30, 2018 and 2019,2020, respectively. Amortization of the debt discount on the Senior Notes was $116,000$120,000 and $124,000$129,000 for the three months ended September 30, 2018March 31, 2019 and 2019,2020, respectively and $154,000 and $366,000amortization of the debt premium was $54,000 for the ninethree months ended September 30, 2018 and 2019, respectively.March 31, 2020. Amortization of debt issuance costs on the Senior Notes was $33,000$34,000 and $35,000$67,000 for the three months ended September 30, 2018March 31, 2019 and 2019, respectively2020, respectively.
The debt discount, the debt premium and $44,000the debt issuance costs are being amortized using the effective interest method over the remaining term of approximately 74 months of the Senior Notes. The effective interest rate on the unamortized debt discount and $103,000the unamortized debt issuance costs for the nineinitial Senior Notes, which were issued in May 2018, for the three months ended September 30, 2018March 31, 2020 was 6.87% and 6.69%, respectively. The effective interest rate on the unamortized debt premium and the unamortized debt issuance costs for the additional Senior Notes, which were issued in December 2019, for the three months ended March 31, 2020 was 6.20% and 6.88%, respectively.
15.13.LEASES
On January 1, 2019, we adopted Topic 842 using the modified retrospective method for allOur lease arrangements at the beginningobligations consist of the period of adoption. Results for reporting periods beginning January 1, 2019 are presented under Topic 842, while prior period amounts have not been adjustedoperating and continue to be reported in accordance with Topic 840. On January 1, 2019, we recorded operating lease right-of-use assets of $16.5 million and operating lease liabilities of $17.3 million,finance leases related to real estate and equipment leases, based on the present value of the future lease payments on the date of adoption.
equipment. The components of lease cost for the three and nine months ended September 30,March 31, 2019 and 2020 are as follows (in thousands):
 Three months ended March 31,
Income Statement Classification Three Months Ended September 30, 2019 Nine Months Ended September 30, 2019Income Statement Classification 2019
 2020
Operating lease cost
Facilities and grounds expense(1)
 $899
 $2,762
Facilities and grounds expense(1)
 $924
 $957
Short-term lease cost
Facilities and grounds expense(1)
 $73
 $206
Facilities and grounds expense(1)
 75
 57
        
Finance lease cost:        
Depreciation of leased assets
Depreciation and amortization(2)
 $131
 $395
Depreciation and amortization(2)
 $132
 $109
Interest on lease liabilitiesInterest expense 129
 392
Interest expense 132
 126
Total finance lease cost 260
 787
 264
 235
Total lease cost $1,232
 $3,755
 $1,263
 $1,249
     
(1)
Facilities and grounds expense is included within Cost of service and General, administrative and other on our Consolidated Statements of Operations.

(2)
Depreciation and amortization expense is included within Field depreciation and Home office depreciation and amortization on our Consolidated Statements of Operations.
Variable lease expense was immaterial for the three and nine months ended September 30, 2019.March 31, 2019 and 2020.


Supplemental cash flow information related to our leases for the ninethree months ended September 30,March 31, 2019 and 2020 is as follows (in thousands):
Three months ended March 31,
Nine Months Ended September 30, 20192019
 2020
Cash paid for operating leases included in operating activities$2,921
979
 696
Cash paid for finance leases included in financing activities669
228
 200
Right-of-use assets obtained in exchange for new leases for the ninethree months ended September 30,March 31, 2019 and 2020 is as follows (in thousands):
Nine Months Ended September 30, 2019Three months ended March 31,
Right-of-use assets obtained in exchange for new operating lease liabilities(1)
$8,175
2019
 2020
Right-of-use assets obtained in exchange for new operating lease liabilities$
 $77
Right-of-use assets obtained in exchange for new finance lease liabilities

 
(1)During the three months ended June 30, 2019, we modified an existing operating lease to extend the term through 2030. As a result of this modification, we increased our lease liabilities and right-of-use assets by $8.2 million.
Supplemental balance sheet information related to leasesfinance lease right-of-use assets recorded in Property, plant and equipment, net as of September 30,December 31, 2019 and March 31, 2020 is as follows (in thousands):
Lease Type Balance Sheet Classification September 30, 2019
Operating lease right-of-use assets Operating lease right-of-use assets $22,628
Finance lease right-of-use assets(1)
 Property, plant and equipment, net 5,322
Total right-of-use assets   $27,950
     
Operating lease current liabilities Current portion of operating lease obligations $1,524
Finance lease current liabilities Current portion of finance lease obligations 282
Total current lease liabilities   1,806
     
Operating lease non-current liabilities Obligations under operating leases, net of current portion 21,758
Finance lease non-current liabilities Obligations under finance leases, net of current portion 5,929
Total non-current lease liabilities   27,687
     
Total lease liabilities   $29,493
(1)Finance lease right-of-use assets are presented net of accumulated depreciation of $2.0 million.
Lease Type December 31, 2019
 March 31, 2020
Finance lease right-of-use assets $6,770
 $6,770
Accumulated depreciation (1,566) (1,675)
Finance lease right-of-use assets, net $5,204
 $5,095
The average lease terms and discount rates as of September 30, 2019March 31, 2020 are as follows:
Weighted-average remaining lease term (years) Weighted-average discount rateWeighted-average remaining lease term (years) Weighted-average discount rate
Operating leases11.2 8.1%10.7 8.1%
Finance leases7.2 8.2%6.7 8.2%
The aggregate future lease payments for operating and finance leases as of September 30, 2019March 31, 2020 are as follows (in thousands):
Operating FinanceOperating Finance
Lease payments due:      
Remainder of 2019$975
 $206
20203,277
 828
Remainder of 2020$2,688
 $628
20213,632
 836
3,725
 836
20223,283
 860
3,365
 860
20233,186
 860
3,267
 860
20243,262
 791
Thereafter20,934
 7,082
17,799
 6,291
Total lease payments35,287
 10,672
34,106
 10,266
Less: Interest(12,005) (4,461)(11,164) (4,192)
Present value of lease liabilities$23,282
 $6,211
$22,942
 $6,074
As of September 30, 2019,March 31, 2020, we had no additional significant operating or finance leases that had not yet commenced.

16.14.COMMITMENTS AND CONTINGENCIES
Litigation
We are a party to various litigation matters and proceedings. For each of our outstanding legal matters, we evaluate the merits of the case, our exposure to the matter, possible legal or settlement strategies, and the likelihood of an unfavorable outcome. If we determine that an unfavorable outcome is probable and can be reasonably estimated, we establish the necessary accruals. We hold certain insurance policies that may reduce cash outflows with respect to an adverse outcome of certain of these litigation matters.
Faria, et al. v. Carriage Funeral Holdings, Inc., Superior Court of California, Contra Costa County, Case No. MSC18-00606.  On March 26, 2018, six Plaintiffs filed a putative class action against Carriage Funeral Holdings, Inc., our subsidiary, their alleged


employer, on behalf of themselves and all similarly situated current and former employees. Plaintiffs seek monetary damages and claim that Carriage Funeral Holdings, Inc. failed to pay minimum wages, provide meal and rest breaks, provide accurately itemized wage statements, reimburse employees for required expenses, and provide wages when due. Plaintiffs also claim that Carriage Funeral Holdings, Inc. violated California Business and Professions Code §17200 et seq. On June 5, 2018, Plaintiffs filed a First Amended Complaint to add a claim under the California Private Attorney General Act. On October 23, 2018, the parties mediated this matter and executed a Memorandum of Understanding for class settlement. In February 2019, a Class Action Settlement Agreement was fully executed whichand was preliminarily approved by the Court. The class claims process is underway. At December 31, 2018, we accrued $650,000 forCourt in October 2019. We paid $0.7 million under the estimated settlement amount relatedagreement in November 2019. We anticipate the case to this case.
See Note 21 to the Consolidated Financial Statements included herein for further discussion of the expected final settlement of this matter.formally close in 2020.
17.15.STOCKHOLDERS EQUITY
Stock-Based Compensation Plans
During the nine months ended September 30, 2019, we had two stock benefits plans under which restricted stock, stock options and performance awards have been granted or remain outstanding: the Second Amended and Restated 2006 Long-Term Incentive Plan (the “Amended and Restated 2006 Plan”) and the 2017 Omnibus Incentive Plan (the “2017 Plan”). The Amended and Restated 2006 Plan was terminated upon the approval of the 2017 Plan at the annual shareholders meeting on May 17, 2017, however, the termination of the Amended and Restated 2006 Plan does not affect the awards previously issued and outstanding under the Amended and Restated 2006 Plan.
All stock-based plans are administered by the Compensation Committee appointed by our Board of Directors (the “Board”). The 2017 Plan provides for grants of options as non-qualified options or incentive stock options, restricted stock and performance awards. The 2017 Plan expires on May 17, 2027.
The status of each of the plans at September 30, 2019 is as follows (shares in thousands):
 Shares
Reserved
 Shares
Available to
Issue
 Options
Outstanding
 
Performance Awards Outstanding (2)
Amended and Restated 2006 Plan
 
 940
 
2017 Plan2,709
(1) 
1,952
 136
 501
Total2,709
 1,952
 1,076
 501
(1)Amount includes approximately 1,154,000 shares granted from the Amended and Restated 2006 Plan that were returned to the Company due to cancellations, to pay taxes on restricted stock vestings and to pay option price and taxes on option exercises.
(2)Performance Awards are reserved at 200% of shares granted which is equal to the maximum payout in shares.
Restricted Stock
During the three months ended March 31, 2020, we issued restricted stock to certain employees totaling 10,200 shares that vest over a three-year period and had an aggregate grant date market value of approximately $0.3 million at a weighted average stock price of $25.00. We recorded stock-based compensation expense, which is included in General, administrative and other expenses, for restricted stock awards of $215,000$217,000 and $196,000,$184,000, for the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $681,000 and $624,000 for the nine months ended September 30, 2018 and 2019,2020, respectively.
As of September 30, 2019,March 31, 2020, we had $1.7$1.1 million of total unrecognized compensation costs related to unvested restricted stock awards, which are expected to be recognized over a weighted average period of approximately 1.7 years.
Stock Options
During the three months ended March 31, 2020, we did not grant any stock options.
We recorded stock-based compensation expense, which is included in General, administrative and other expenses, for stock options of $238,000$204,000 and $160,000,$215,000, for the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $955,000 and $513,000 for the nine months ended September 30, 2018 and 2019,2020, respectively.
Performance Awards
During the three months ended March 31, 2020, we granted 237,500 performance awards to our leadership team and certain key employees, payable in shares. These awards will vest (if at all) during 2024, provided that certain criteria surrounding our common stock price is achieved and the employee has remained continuously employed with the Company through such date. The fair value of these performance awards was $2.8 million and was determined by using the Monte-Carlo simulation pricing model with the following assumptions:
February 19, 2020
Performance periodFebruary 19, 2020 - December 31, 2024
Simulation period (years)4.87
Share price at grant date$25.00
Expected volatility27.73%
Risk-free interest rate1.41%
We recorded stock-based compensation expense, which is included in General, administrative and other expenses, for performance awards of $344,000$19,000 and $61,000$121,000 for the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $964,000 and $138,000 for the nine months ended September 30, 2018 and 2019,2020, respectively.

See Note 19 to the Consolidated Financial Statements herein for additional information related to our performance awards.
Employee Stock Purchase Plan
During the three months ended March 31, 2020, employees purchased a total of 26,294 shares at a weighted average price of $13.73 per share. The fair value of the right (option) to purchase shares under the ESPP is estimated at the date of purchase with the four quarterly purchase dates using the following assumptions:


2020
Dividend yield0.01%
Expected volatility48.63%
Risk-free interest rate1.54%,1.57%,1.57%,1.56%
Expected life (years)0.25, 0.50, 0.75, 1.00
We recorded stock-based compensation expense, which is included in General, administrative and other expenses, for the ESPP totaling $58,000$105,000 and $163,000 for both the three months ended September 30, 2018 andMarch 31, 2019 and $208,000 and $224,000 for2020, respectively.
Good to Great Incentive Program
During the ninethree months ended September 30, 2018March 31, 2020, we issued 17,991 shares of our common stock to certain employees, which were valued at approximately $449,000 at a grant date stock price of $25.00.
Non-Employee Director Compensation
We compensate our non-employee directors through cash payments or unrestricted shares of common stock, payable in quarterly installments, as elected by the non-employee director. On February 19, 2020, our Board of Directors (the “Board”) revised the Director Compensation Policy to provide that each independent director is entitled to a quarterly retainer of $35,000, payable at the end of the quarter. Committee Chairs and 2019, respectively.Lead Director payments remain unchanged.
Director CompensationFor the three months ended March 31, 2020, we granted an aggregate of 8,821 shares of our common stock to five of our non-employee directors, which were valued at $0.1 million at a weighted average stock price of $16.15.
We recorded stock-based compensation expense, which is included in General, administrative and other expenses, related to annual retainers and common stock awards of $133,000$114,000 and $113,000$201,000 for the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $336,000 and $341,0002020, respectively.
See Note 19 to the Consolidated Financial Statements herein for the nine months ended September 30, 2018 and 2019, respectively.additional information related to our Director Compensation Policy.
Share Repurchase
During the ninethree months ended September 30, 2019,March 31, 2020, we repurchased 400,000did not repurchase any shares of our common stock for a total cost of $7.8 million at an average cost of $19.39 per share pursuant to our share repurchase program. At September 30, 2019,March 31, 2020, we had approximately $0.6$25.6 million available for repurchases under our share repurchase program.
Cash Dividends
During the ninethree months ended September 30, 2018March 31, 2019 and 2019,2020, our Board declared the following dividends payable on the dates below (in thousands, except per share amounts):
2018Per Share Dollar Value
March 1st
$0.075
 $1,207
June 1st
$0.075
 $1,433
September 1st
$0.075
 $1,436
    
2019Per Share Dollar Value
March 1st
$0.075
 $1,360
June 3rd
$0.075
 $1,365
September 1st
$0.075
 $1,336
2019Per Share Dollar Value
March 1st
$0.075
 $1,360
    
2020Per Share Dollar Value
March 1st
$0.075
 $1,339
Accumulated other comprehensive income
Our components of accumulated other comprehensive income are as follows (in thousands):
 Accumulated Other Comprehensive Income
Balance at December 31, 20182019$
Decrease in netNet unrealized gainslosses associated with available-for-sale securities of the trusts(6,56045,104)
Reclassification of net unrealized gainlosses activity attributable to the Deferred preneed funeral and cemetery receipts held in trust and Care trusts’ corpus
6,56045,104
Balance at September 30, 2019March 31, 2020$


18.16.EARNINGS (LOSS) PER SHARE
The following table sets forth the computation of the basic and diluted earnings (loss) per share for the three and nine months ended September 30, 2018March 31, 2019 and 20192020 (in thousands, except per share data):
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2019 2018 20192019
 2020
Numerator for basic and diluted earnings per share:          
Net income$2,200
 $577
 $14,303
 $11,964
Less: Earnings allocated to unvested restricted stock(11) (3) (79) (52)
Income attributable to common stockholders$2,189
 $574
 $14,224
 $11,912
Net income (loss)$6,525
 $(4,197)
Less: Loss (earnings) allocated to unvested restricted stock(33) 13
Income (loss) attributable to common stockholders$6,492
 $(4,184)
          
Denominator:          
Denominator for basic earnings per common share - weighted average shares outstanding19,060
 17,737
 17,701
 17,917
18,057
 17,805
Effect of dilutive securities:          
Stock options101
 31
 123
 34
40
 
Convertible Notes
 
 449
 
Denominator for diluted earnings per common share - weighted average shares outstanding19,161
 17,768
 18,273
 17,951
18,097
 17,805
          
Basic earnings per common share:$0.11
 $0.03
 $0.80
 $0.66
Diluted earnings per common share:$0.11
 $0.03
 $0.78
 $0.66
Basic earnings (loss) per common share:$0.36
 $(0.23)
Diluted earnings (loss) per common share:$0.36
 $(0.23)
The fully diluted weighted average shares outstanding forFor the ninethree months ended September 30, 2018March 31, 2019 and the corresponding calculation of fully diluted earnings per share, include 449,0002020, there were no shares that would have been issued upon conversion of our Convertible Notes as a result of the application ofunder the if-converted method prescribed by the FASB ASC 260, Earnings Per Share. for the fully diluted weighted average shares outstanding and the corresponding calculation of fully diluted earnings per share.
For the three months ended September 30, 2018,March 31, 2019 and 2020, there were no shares that would have been issued upon conversion under the if-converted method. For the three1,307,000 and nine months ended September 30, 2019, there were no shares that would have been issued upon conversion under the if-converted method.
For the three and nine months ended September 30, 2018, 1,065,000 and 1,041,0001,034,000 stock options, wererespectively, excluded from the computation of diluted earnings per share because the inclusion of such stock options would result in an antidilutive effect. For the three and nine months ended September 30, 2019, 901,000 and 974,000 stock optionsMarch 31, 2020, 27,000 shares were excluded from the computation of diluted earnings per share amounts because the inclusionloss attributable to common stockholders was a loss, not income.
17.SEGMENT REPORTING
Revenue, disaggregated by major source for each of such stock options would result in an antidilutive effect.our reportable segments was as follows (in thousands):
Three Months Ended March 31, 2020      
  Funeral
 Cemetery
 Total
Services $37,559
 $3,173
 $40,732
Merchandise 20,700
 2,286
 22,986
Cemetery property 
 8,285
 8,285
Other revenue 3,483
 2,004
 5,487
Total $61,742
 $15,748
 $77,490
Three Months Ended March 31, 2019      
  Funeral
 Cemetery
 Total
Services $33,977
 $2,675
 $36,652
Merchandise 19,965
 1,778
 21,743
Cemetery property 
 6,836
 6,836
Other revenue 2,221
 1,629
 3,850
Total $56,163
 $12,918
 $69,081

19.MAJOR SEGMENTS OF BUSINESS
We conduct funeral and cemetery operations only in the United States. The following table presents revenue, operatingOperating income (loss), incomeIncome (loss) before income taxes and totalTotal assets by segment (in thousands):
 Funeral Cemetery Corporate Consolidated
Revenue:       
Three Months Ended September 30, 2019$51,517
 $14,608
 $
 $66,125
Three Months Ended September 30, 201849,843
 14,398
 
 64,241
        
Nine Months Ended September 30, 2019$160,187
 $42,771
 $
 $202,958
Nine Months Ended September 30, 2018156,969
 44,506
 
 201,475
        
Operating income (loss):       
Three Months Ended September 30, 2019$14,124
 $3,932
 $(6,112) $11,944
Three Months Ended September 30, 201813,644
 3,470
 (6,849) 10,265
        
Nine Months Ended September 30, 2019$46,824
 $12,083
 $(18,174) $40,733
Nine Months Ended September 30, 201845,962
 12,165
 (20,754) 37,373
        
Income (loss) before income taxes:       
Three Months Ended September 30, 2019$9,312
 $3,885
 $(11,673) $1,524
Three Months Ended September 30, 201813,417
 3,560
 (13,590) 3,387
        
Nine Months Ended September 30, 2019$41,591
 $12,324
 $(36,181) $17,734
Nine Months Ended September 30, 201845,244
 12,406
 (38,282) 19,368
        
Total assets:       
September 30, 2019$693,718
 $237,825
 $20,605
 $952,148
December 31, 2018686,470
 226,475
 4,557
 917,502
 Funeral
 Cemetery
 Corporate
 Consolidated
Operating income (loss):       
Three Months Ended March 31, 2020$4,311
 $4,167
 $(6,328) $2,150
Three Months Ended March 31, 201918,076
 3,524
 (6,001) 15,599
        
Income (loss) before income taxes:       
Three Months Ended March 31, 2020$4,119
 $4,105
 $(14,571) $(6,347)
Three Months Ended March 31, 201917,862
 3,585
 (12,246) 9,201
        
Total assets:       
March 31, 2020$762,815
 $318,960
 $38,782
 $1,120,557
December 31, 2019790,459
 314,413
 24,883
 1,129,755

20.18.SUPPLEMENTARY DATA

Balance Sheet
The following table presents the detail of certain balance sheet accounts as of December 31, 20182019 and September 30, 2019March 31, 2020 (in thousands):
December 31, 2018 September 30, 2019December 31, 2019
 March 31, 2020
Prepaid and other current assets:      
Prepaid expenses$1,456
 $1,479
$1,596
 $1,660
Deposit on pending acquisition5,000
 
Federal income taxes receivable923
 
2,973
 11,814
State income taxes receivable422
 173
986
 853
Other current assets210
 112
112
 120
Total prepaid and other current assets$3,011
 $1,764
$10,667
 $14,447
   
Current portion of debt and lease obligations:   
Current portion of acquisition debt$1,306
 $1,085
Current portion of finance lease obligations290
 298
Current portion of operating lease obligations1,554
 1,836
Total current portion of debt and lease obligations$3,150
 $3,219
      
Accrued and other liabilities:      
Accrued salaries and wages$4,088
 $2,804
$4,323
 $2,803
Accrued incentive compensation7,395
 5,846
9,199
 1,009
Accrued vacation2,358
 2,304
2,880
 2,994
Accrued insurance3,188
 3,700
2,329
 2,532
Accrued interest1,856
 7,235
2,299
 8,979
Accrued ad valorem and franchise taxes904
 2,158
678
 1,063
Accrued commissions441
 553
560
 565
Federal income taxes payable962
 3,359
Deferred rent274
 
Perpetual care trust payable401
 146
Other accrued liabilities1,178
 1,311
1,357
 837
Unrecognized tax benefit
 2,860
Total accrued and other liabilities$22,644
 $29,270
$24,026
 $23,788
      
Other long-term liabilities:      
Deferred rent$692
 $
Incentive compensation1,563
 1,246
$1,267
 $1,435
Contingent consideration878
 689
470
 
Total other long-term liabilities$3,133
 $1,935
$1,737
 $1,435


21.19.SUBSEQUENT EVENTS
On October 9, 2019,April 23, 2020, as part of our broad-based effort to respond to COVID-19, the Compensation Committee of the Board approved, with the agreement of the impacted executive officers, temporary salary reductions to the base salary of our Chief Executive Officer by 15%, the base salary of our President and Chief Operating Officer by 10% and the base salaries of the Company’s other Executive Officers by 7.5%, along with a temporary reduction of the quarterly retainer for our non-employee directors from $35,000 per quarter to $29,750 per quarter (or 15%) effective April 19, 2020. With respect to the Director Compensation Policy, all other provisions of the policy remain unchanged, including the lead director and chairmanship fees. The Company will reevaluate these temporary reductions of compensation on a monthly basis
On April 29, 2020, we acquired four funeral home businesses in Buffalo, New Yorkfiled a Current Report on Form 8-K giving notice that the Company intends to avail itself of an extension to file its Quarterly report on Form 10-Q for $15.3 million in cash.the fiscal quarter ended March 31, 2020. The consideration for this acquisition was funded throughCompany is relying on the Securities and Exchange Commission’s (the “SEC”) Orders under Section 36 of the Securities and Exchange Act of 1934 (the “Exchange Act”), as amended (Release Nos. 34-88318 and 34-88465), to delay the filing of its Quarterly Report.
On May 18 2020, we received a combination of cash on hand and borrowingswaiver under our Credit Facility for the failure to comply with the Total Leverage Ratio covenant for the fiscal quarter ended March 31, 2020. In connection with the waiver, the Credit Facility was also amended to increase the interest rate margin applicable to borrowings by up to 0.625% at each pricing level based on the Total Leverage Ratio. Immediately following the effectiveness of the limited waiver and fourth amendment, $74.0 million remained available for borrowing under the Credit Facility.
On October 28, 2019, we acquired one funeral home and cemetery combination business, two funeral home businesses and ancillary services and businesses, which includeMay 19, 2020, the Board approved an onsite crematory, care center, flower shop and pet cremationincrease of $0.05 to our annual dividend beginning with the next dividend declaration in the Dallas, Texas area for $23.6 million in cash. The consideration for this acquisition was funded through borrowings under our Credit Facility.third quarter.
On October 29, 2019, the court issued final approvalMay 19, 2020 Compensation Committee of the Faria, et al. v. Carriage Funeral Holdings, Inc., Class Action SettlementBoard approved a new Performance Award Agreement (the “New Agreement”) for certain eligible employees. Pursuant to the New Agreement, the target share awards for each of the eligible employees will vest on December 31, 2024 if the Company’s common stock reaches one of five pre-determined growth targets for a sustained period beginning on the grant date of May 19, 2020 and the settlement amount of $676,000 is expected to be paid in the fourth quarter of 2019.ending on December 31, 2024.




CAUTIONARY STATEMENT ON FORWARD-LOOKING STATEMENTS
In addition to historical information, this Quarterly Report on Form 10-Q contains certain statements and information that may constitute forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical information, should be deemed to be forward-looking statements. These statements include, but are not limited to, statements regarding any projections of earnings, revenue, asset sales, cash flow, debt levels or other financial items; any statements of the plans, strategies and objectives of management for future operations; any statements regarding future economic conditions or performance; any statements of belief; and any statements of assumptions underlying any of the foregoing and are based on our current expectations and beliefs concerning future developments and their potential effect on us. The words “may”, “will”, “estimate”, “intend”, “believe”, “expect”, “seek”, “project”, “forecast”, “foresee”, “should”, “would”, “could”, “plan”, “anticipate” and other similar words or expressions are intended to identify forward-looking statements, which are generally not historical in nature. While management believes that these forward-looking statements are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. All comments concerning our expectations for future revenue and operating results are based on our forecasts for our existing operations and do not include the potential impact of any future acquisitions. Our forward-looking statements involve significant risks and uncertainties (some of which are beyond our control) and assumptions that could cause actual results to differ materially from our historical experience and our present expectations or projections. Important factors that could cause actual results to differ materially from those in the forward-looking statements include, but are not limited to, those summarized below:
theour ability to find and retain skilled personnel;
our ability to execute our growth strategy;
the execution of our Standards Operating, 4E Leadership and Standard Acquisition Models;
the effects of competition;
changes in the number of deaths in our markets;
changes in consumer preferences;
our ability to generate preneed sales;
the investment performance of our funeral and cemetery trust funds;
fluctuations in interest rates;
our ability to obtain debt or equity financing on satisfactory terms to fund additional acquisitions, expansion projects, working capital requirements and the repayment or refinancing of indebtedness;
our ability to meet the timing, objectives and cost saving expectations related to anticipated financing activities
the timely and full payment of death benefits related to preneed funeral contracts funded through life insurance contracts;
the financial condition of third-party insurance companies that fund our preneed funeral contracts;
increased or unanticipated costs, such as insurance or taxes;
our level of indebtedness and the cash required to service our indebtedness;
changes in federal income tax laws and regulations and the implementation and interpretation of these laws and regulations by the Internal Revenue Service;
effects of the application of other applicable laws and regulations, including changes in such regulations or the interpretation thereof;
the potential impact of epidemics and pandemics, including the COVID-19 coronavirus (“COVID-19”), on customer preferences and on our business;
effects of litigation and burial practice claims;
consolidation of the funeral and cemetery industry;
our ability to integrate acquired businesses with our existing businesses; and
other factors and uncertainties inherent in the funeral and cemetery industry.
For additional information regarding known material factors that could cause our actual results to differ from our projected results, please see (i) Part II, Item 1A “Risk Factors” in this Quarterly Report on Form 10-Q and (ii) Part I, Item 1A “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2018.2019.
Investors are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date hereof. We undertake no obligation to publicly update or revise any forward-looking statements after the date they are made, whether as a result of new information, future events or otherwise.


Item 2.Management’s Discussion and Analysis of Financial Condition and Results of Operations.
OVERVIEW
General
Carriage Services, Inc. (“Carriage,” the “Company,” “we,” “us,” or “our”) was founded in 1991 to consolidate and operate funeral homes and cemeteriesincorporated in the fragmented death care industry. We areState of Delaware in December 1993 and is a leading U.S. provider of funeral and cemetery services and merchandise. We operate in two business segments: Funeral Home Operations, which currently account for approximately 80% of our revenue, and Cemetery Operations, which currently account for approximately 20% of our revenue.
At March 31, 2020, we operated 186 funeral homes in 29 states and 32 cemeteries in 11 states. We compete with other publicly held and independent operators of funeral and cemetery companies. We believe we are a market leader in most of our markets.
Our funeral homes offer a complete range of high value personal services to meet a family’s funeral needs, including consultation, the removal and preparation of remains, the sale of caskets and related funeral merchandise, the use of funeral home facilities for visitation and remembrance services and transportation services. Our cemeteries provide interment rights (grave sites and mausoleum spaces) and related merchandise, such as markers and outer burial containers. We provide funeral and cemetery services and products on both an “atneed” (time of death) and “preneed” (planned prior to death) basis.
Recent Developments
Business Impact under the Macroeconomic Environment of COVID-19
On March 11, 2020, COVID-19 was deemed a global pandemic and since then, the Company has continued to proactively monitor and assess the pandemic’s current and potential impact to the Company’s operations. Since early March, the Company’s senior leadership team has taken certain steps to assist our businesses in appropriately adjusting and adapting to the conditions resulting from the COVID-19 pandemic. Our businesses have been designated as essential services and, therefore, each one of the Company’s business locations remains open and ready to provide service to their communities in this time of need. While our businesses provide an essential public function, along with a critical responsibility to the communities and families they serve, the health and safety of our employees and the families we serve remain our top priority. The Company has taken additional steps during this time to continually review and update our processes and procedures to comply with all regulatory mandates and procure additional supplies to ensure that each of our businesses have appropriate personal protective equipment to provide these essential services. Additionally, in many of our business locations, we have also updated staffing and service guidelines, such as reducing the number of team members present for a service, restricting the size and number of attendees and adjusting other operating procedures. The Company has also implemented additional safety and precautionary measures as it concerns our businesses’ day-to-day interaction with the families and communities they serve.
The overall impact of the macroeconomic environment to the deathcare industry from COVID-19 may provide varying results as compared to other industries, because death occurs on a relatively consistent basis. Our industry’s revenues are impacted by various factors, including the number of funeral services performed, the average price for a service and the mix of traditional burial versus cremation contracts. Changes in the macroeconomic environment as a result of the pandemic may not necessarily impact volume, but could create situations where people choose to spend less on funerals by purchasing less expensive caskets, minimize the scale of services and visitations, or elect not to make a preneed funeral or cemetery arrangement. During this time, our businesses have been focused on being innovative and resourceful, providing some type of immediate service as part of the grieving process. Gathering and travel restrictions across many areas of the country have limited our ability to provide large, in-person memorialization services and we have seen client families elect webcasting and livestreaming services, hold services with smaller attendance or rotating visitors, or in some cases, choose to delay services to a future date. We operatehave also offered various incentives to our customers and sales counselors to continue to foster sales in two business segments: funeral homeour cemeteries.
Within our financial reporting environment, we have considered various areas that could affect the results of our operations, though the scope, severity and duration of these impacts remain uncertain at this time because the COVID-19 pandemic is continually evolving and the ultimate impact of COVID-19 remains highly uncertain. Certain estimates inherently involve assumptions about future events and annual results, making reliable estimates for those matters challenging in periods of extreme economic instability. We do not believe we are vulnerable to certain concentrations, whether by geographic area, revenue for specific products or our relationships with our vendors. Our relationships with our vendors and suppliers have remained consistent and we continue to receive utmost service. Remote working arrangements have not adversely affected our ability to maintain and support operations, including financial reporting systems, internal controls over financial reporting, and disclosure controls and procedures. Our employees at the Houston Support Office, which currently account for approximately 80%5% of our revenue,total employee population, were the primary group affected by stay-at-home state and cemetery operations, which currently account for approximately 20%local orders.


We believe our access to capital, the cost of our revenue.
At September 30, 2019, we operated 179 funeral homes in 29 statescapital, or the sources and 29 cemeteries in 11 states. We compete with other publicly held funeral and cemetery companies and smaller, privately-owned independent operators. We believe we are a market leader in mostuses of our markets.cash should be relatively consistent in the near term. However, we believe given the unprecedented nature of COVID-19, it is prudent for us to take a broad-based approach to ensuring we maintain financial flexibility throughout the expected duration of the pandemic. We have, as part of a larger plan, taken steps to reduce overall expenses throughout the rest of 2020. For example, discretionary spending, such as growth capital expenditures (primarily cemetery inventory development) will be tightly managed and minimized during this time. Moreover, our executive officers and non-employee directors voluntarily agreed to temporary reductions in salary compensation effective as of April 19, 2020. See Liquidity within Item 2, Management’s Discussion and Analysis of Financial Condition and Results of Operations, for additional information related to our liquidity position.
We have also applied certain measures of the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”), which was enacted on March 27, 2020, which we anticipate should provide a cash benefit in the form of a tax payment refund, tax credits related to employee retention, cash deferral for the employer portion of the Social Security tax and anticipated minimal cash taxes for 2020. See Item 1, Financial Statements and Supplementary Data, Note 1 for additional information related to the CARES Act.
The COVID-19 pandemic, and related gathering restrictions issued by state and local officials, did impact aspects of our financial results in the first quarter, including revenue, preneed cemetery sales, and average revenue per contract. While it is difficult to gauge the exact extent of that impact over the last few weeks of the first quarter, the Company will continue to implement appropriate procedures, plans, strategy, and issue any disclosures that may be required, as the situation surrounding the pandemic and related gathering restrictions evolves.
Funeral Home Operations
Our funeral homes offer a complete range of high value personal services to meet a family’s funeral needs, including consultation, the removal and preparation of remains, the sale of caskets and related funeral merchandise, the use of funeral home facilities for visitation and remembrance services and transportation services. Factors affecting our funeral operating results include, but are not limited to: demographic trends relating to population growth and average age, which impact death rates and number of deaths; establishing and maintaining leading market share positions supported by strong local heritage and relationships; effectively responding to increasing cremation trends by selling complementary services and merchandise; controlling salary and merchandise costs; and exercising pricing leverage to increase average revenue per contract.
Cemetery Operations
Our cemeteries provide interment rights (grave sites and mausoleum spaces) and related merchandise, such as markers and outer burial containers both on an atneed and preneed basis. Factors affecting our cemetery operating results include, but are not limited to: the size and success of our sales organization; local perceptions and heritage of our cemeteries; our ability to adapt to changes in the economy and consumer confidence; and our response to fluctuations in capital markets and interest rates, which affect investment earnings on trust funds, finance charges on installment contracts and our securities portfolio within the trust funds.
Business Strategy
Our business strategy is based on strong, local leadership with entrepreneurial principles that is focused on sustainable long-term market share, revenue, and profitability growth in each local business. We believe Carriage has the most innovative operating model in the funeral and cemetery industry, which we are able to achieve through a decentralized, high-performance culture and operating framework linked with incentive compensation programs that attract top-quality industry talent to our organization.
Our Mission Statement states that “we are committed to being the most professional, ethical and highest quality funeral and cemetery service organization in our industry” and our Guiding Principles state our core values, which are comprised of:
Honesty, Integrity and Quality in All That We Do
Hard work, Pride of Accomplishment, and Shared Success Through Employee Ownership
Belief in the Power of People Through Individual Initiative and Teamwork
Outstanding Service and Profitability Go Hand-in-Hand
Growth of the Company Is Driven by Decentralization and Partnership
Our five Guiding Principles collectively embody our Being The Best high-performance culture, operating framework. Our operations and business strategy are built upon the execution of the following three models:
Standards Operating Model
4E Leadership Model
Strategic Acquisition Model




Standards Operating Model
Our Standards Operating Model is focused on growing local market share, serviceproviding personalized high-value services to our client families and guest experienceguests, and key operating and financial metrics that drive long-term, sustainable revenue growth and improved earning power of our portfolio of businesses by employing leadership and entrepreneurial principles that fit the nature of our high-value personal service business. Standards Achievement is the measure by which we judge the success of each business and incentivize our local managers and their teams. Our Standards Operating Model is not designed to produce maximum short-term earnings because we believe such performance is unsustainable and will ultimately stress the business, which very often leads to declining market share, revenue and earnings.
4E Leadership Model
Our 4E Leadership Model requires strong local leadership in each business to grow an entrepreneurial, decentralized, high-value, personal service and sales business at sustainable profit margins. Our 4E Leadership Model is based upon principles established by the late Jack Welch during his tenure at General Electric, and is based upon 4E qualities essential to succeed in a high-performance culture: Energy to get the job done; the ability to Energize others; the Edge necessary to make difficult decisions; and the ability to Execute and produce results. To achieve a high level within our Standards in a business year after year, we require local Managing Partners that have the 4E Leadership skills to entrepreneurially grow the business by hiring, training and developing highly motivated and productive local teams.
Strategic Acquisition Model
Our Standards Operating Model led to the development of our Strategic Acquisition Model, which guides our acquisition strategy. We believe that both models, when executed effectively, will drive long-term, sustainable increases in market share, revenue, earnings and cash flow. We believe a primary driver of higher revenue and profits in the future will be the execution of our Strategic Acquisition Model using strategic ranking criteria to assess acquisition candidates. As we execute this strategy over time, we expect to acquire larger, higher margin strategic businesses.
We have learned that the long-term growth or decline of a local branded funeral and cemetery business is reflected by several criteria that correlate strongly with five to ten year performance in volumes (market share), revenue and sustainable field-level earnings before interest, taxes, depreciation and amortization (“EBITDA”) margins (a non-GAAP measure). We use criteria such as cultural alignment, volume and price trends, size of business, size of market, competitive standing, demographics, strength of brand and barriers to entry to evaluate the strategic position of potential acquisition candidates. Our financial valuation of the acquisition candidate is then determined through the application of an appropriate after-tax cash return on investment that exceeds our cost of capital.
Our belief in our Mission Statement and Guiding Principles that define us and proper execution of the three models that define our strategy have given us the competitive advantage in any market in which we compete. We believe that we can execute our three models without proportionate incremental investment in our consolidation platform infrastructure and without additional fixed regional and corporate overhead. This gives us a competitive advantage that is evidenced by the sustained earning power of our portfolio as defined by our EBITDA margin.
LIQUIDITY AND CAPITAL RESOURCES
Overview
Our primary sources of liquidity and capital resources are internally generated cash flows from operating activities and availability under our senior secured revolving credit facility (the “Credit Facility”).Credit Facility.
We generate cash in our operations primarily from atneed sales and delivery of preneed sales. We also generate cash from earnings on our cemetery perpetual care trusts. Based on our recent operating results, current cash position, steps taken to reduce overall expenses throughout the rest of 2020, and anticipated future cash flows, we do not anticipate any significant liquidity constraints in the foreseeable future. However, if our capital expenditures, acquisition or acquisitiondivestiture plans, or business impacts from the pandemic change, we may need to access the capital markets to obtain additional funding. Further, to the extent operating cash flow or access to and cost of financing sources are materially different than expected, future liquidity may be adversely affected. PleaseFor additional information regarding known material factors that could cause cash flow or access to and cost of finance sources to differ from our expectations, please read (i) Part II, Item 1A “Risk Factors” in this Quarterly Report on Form 10-Q and (ii) Part I, Item 1A “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2018.2019.
We intendOur plan is to remain focused on integrating our newly acquired businesses and to use cash on hand and future borrowings under our Credit Facility to acquire funeral home and cemetery businesses andprimarily for internal growth projects, such as cemetery inventory development and funeral home expansion projects,general corporate purposes and for payment of dividends and our debt obligations. Discretionary spending, such as internal growth projects and expenditures (primarily cemetery inventory development, along with funeral home


expansion projects) will be tightly managed and minimized during the remainder of 2020. From time to time we may also use ouravailable cash resources (including borrowings under our Credit Facility) to, subject to satisfying certain financial covenants in our Credit Facility, repurchase shares of our common stock and our remaining 2.75% convertible subordinated notes due 2021 (“Convertible Notes”) in open market or privately negotiated transactions. We have the ability to draw on our Credit Facility, subject to its customary terms and conditions.
As of March 31, 2020, we have net unrealized losses of $45.1 million in our trusts. At March 31, 2020, these net unrealized losses represented 18% of our original cost basis of $245.2 million. The decline in fair value is largely due to changes in interest rates and other market conditions. Our investments are diversified across multiple industry segments using a balanced allocation strategy to minimize long-term risk. In addition, we do not intend to sell and it is likely that we will not be required to sell the securities prior to their anticipated recovery. Changes in unrealized gains and/or losses related to these securities are reflected in Other comprehensive income (loss) and offset by the Deferred preneed funeral and cemetery receipts held in trust and Care trusts’ corpus interests in those unrealized gains and/or losses. There is no impact on earnings until such time that the loss is realized in the trusts, allocated to the preneed contracts and the services are performed or the merchandise is delivered, causing the contract to be withdrawn from the trust in accordance with state regulations.
We rely on our trust investments to provide funding for the various contractual obligations that arise upon maturity of the underlying preneed contracts. Because of the long-term relationship between the establishment of trust investments and the required performance of the underlying contractual obligations, the impact of current market conditions that may exist at any given time is not necessarily indicative of our ability to generate profit on our future performance obligations.
In light of recent developments relating to COVID-19, we believe that our existing and anticipated cash resources will be sufficient to meet our anticipated working capital requirements, capital expenditures, scheduled debt payments, commitments dividends and acquisitionsdividends for the foreseeable future.

next 12 months.
Cash Flows
We began 20192020 with $0.6$0.7 million in cash and other liquid investments and ended the thirdfirst quarter with $5.8$11.9 million. As of September 30, 2019,March 31, 2020, we had borrowings of $18.0$114.0 million outstanding on our Credit Facility compared to $27.1$83.8 million outstanding as of December 31, 2018.2019.
The following table sets forth the elements of cash flow for the ninethree months ended September 30, 2018March 31, 2019 and 20192020 (in thousands):
 Nine Months Ended September 30,
 2018 2019
Cash at beginning of year$952
 $644
    
Cash flow from operating activities38,717
 36,061
    
Acquisitions and land for new construction(37,970) 
Proceeds from insurance reimbursements
 1,247
Proceeds from the sale of business and other assets
 967
Growth capital expenditures(2,841) (5,298)
Maintenance capital expenditures(6,196) (6,181)
Cash flow from investing activities(47,007) (9,265)
    
Net payments on long-term debt obligations(220,531) (10,470)
Payment of debt issuance costs related to long-term debt(1,551) (113)
Redemption of the Convertibles Notes(75,229) (27)
Payment of transaction costs related to the redemption of the Convertibles Notes(845) 
Proceeds from the issuance of the Senior Notes320,125
 
Payment of debt issuance costs related to the Senior Notes(1,367) 
Net proceeds from employee equity plans286
 799
Dividends paid on common stock(4,076) (4,061)
Purchase of treasury stock
 (7,756)
Cash flow from financing activities16,812
 (21,628)
    
Cash at end of the period$9,474
 $5,812
 Three months ended March 31,
 2019
 2020
Cash at beginning of year$644
 $716
    
Net cash provided by operating activities10,994
 13,546
    
Acquisitions
 (28,000)
Net proceeds from the sale of other assets100
 78
Capital expenditures(3,543) (2,738)
Net cash used in investing activities(3,443) (30,660)
    
Net borrowings (payments) on our Credit Facility, acquisition debt and finance lease obligations(6,571) 29,713
Payment of debt issuance costs related to the Senior Notes
 (14)
Net proceeds from employee equity plans572
 127
Dividends paid on common stock(1,360) (1,339)
Other financing costs(162) (169)
Net cash provided by (used in) financing activities(7,521) 28,318
    
Cash at end of the period$674
 $11,920
Operating Activities
For the ninethree months ended September 30, 2019,March 31, 2020, cash flow provided by operating activities was $36.1$13.5 million compared to cash flow provided by operating activities of $38.7$11.0 million for the ninethree months ended September 30, 2018.March 31, 2019. The decreaseincrease of $2.7$2.5 million was due primarily to non-favorablefavorable working capital changes during the period.


Investing Activities
Our investing activities, resulted in a net cash outflow of $9.3$30.7 million for the ninethree months ended September 30, 2019March 31, 2020 compared to $47.0$3.4 million for the ninethree months ended September 30, 2018, a decreaseMarch 31, 2019, an increase of $37.7$27.3 million.
During the ninethree months ended September 30, 2019,March 31, 2020, we received proceeds of $1.2 million from our property insurance policy for the reimbursement of renovation costs for ouracquired a funeral home and cemetery businesses that were damaged by Hurricane Michael.
During the nine months ended September 30, 2019, we sold a funeral home business for $0.9 million and we sold real property for $0.1 million related to the funeral home we merged with anothercombination business in an existing market.
During the nine months ended September 30, 2018, we purchased four funeral home businessesLafayette, California for approximately $38.0 million.

$33.0 million in cash, of which $5.0 million was deposited in escrow in 2019 and $28.0 million was paid in 2020.
For the ninethree months ended September 30, 2019,March 31, 2020, capital expenditures totaled $11.5$2.7 million compared to $9.0$3.5 million for the ninethree months ended September 30, 2018, an increaseMarch 31, 2019, a decrease of $2.5$0.8 million. The following tables present our growth and maintenance capital expenditures (in thousands):
 Nine Months Ended September 30,
 2018 2019
Growth   
Cemetery development$1,622
 $3,109
Renovations at certain businesses(1)
1,219
 2,189
Total$2,841
 5,298
(1)During the nine months ended September 30, 2019, we spent $1.4 million for renovations on four businesses that were affected by Hurricane Michael, of which $1.2 million was reimbursed by our property insurance policy.
Nine Months Ended September 30,Three months ended March 31,
2019
 2020
Growth   
Cemetery development$1,067
 $954
Renovations at certain businesses744
 141
Other39
 87
Total growth expenditures$1,850
 $1,182
2018 2019   
Maintenance      
Facility repairs and improvements$1,551
 $1,565
$217
 $246
Vehicles2,013
 1,641
587
 428
General equipment and furniture1,666
 2,245
781
 649
Paving roads and parking lots477
 651
61
 132
Information technology infrastructure improvements489
 79
Total$6,196
 $6,181
Other47
 101
Total maintenance expenditures$1,693
 $1,556
   
Total capital expenditures$3,543
 $2,738
Financing Activities
Our financing activities resulted in a net cash outflowinflow of $21.6$28.3 million for the ninethree months ended September 30, 2019March 31, 2020 compared to a net cash inflowoutflow of $16.8$7.5 million for the ninethree months ended September 30, 2018, a decreaseMarch 31, 2019, an increase of $38.4$35.8 million. During the ninethree months ended September 30,March 31, 2020, we had net borrowings on our Credit Facility of $30.2 million and payments on our acquisition debt and finance leases of $0.5 million and paid $1.3 million in dividends.
During the three months ended March 31, 2019, we had net payments on our long-term debt obligationsCredit Facility of $10.5$6.1 million paid $4.1 million in dividends and repurchased treasury stock for $7.8 million.
During the nine months ended September 30, 2018, we had net borrowings on our Senior Notes of $318.8 million, offset by net payments on our long-termacquisition debt obligationsand finance leases of $222.1$0.5 million and a payment of $76.1 million to exchange or repurchase our Convertible Notes. We also paid $4.1$1.4 million in dividends.
Dividends
During the ninethree months ended September 30, 2018March 31, 2019 and 2019,2020, our Board of Directors declared the following dividends payable on the dates below (in thousands, except per share amounts):
2018Per Share Dollar Value
March 1st
$0.075
 $1,207
June 1st
$0.075
 $1,433
September 1st
$0.075
 $1,436
    
2019Per Share Dollar Value
March 1st
$0.075
 $1,360
June 3rd
$0.075
 $1,365
September 1st
$0.075
 $1,336
2019Per Share Dollar Value
March 1st
$0.075
 $1,360
2020Per Share Dollar Value
March 1st
$0.075
 $1,339
Share RepurchaseRepurchases
During the ninethree months ended September 30, 2019,March 31, 2020, we repurchased 400,000did not repurchase any shares of common stock for a total cost of $7.8 million at an average cost of $19.39 per share pursuant to our share repurchase program. At September 30, 2019,March 31, 2020, we had approximately $0.6$25.6 million available for repurchases under our share repurchase program.

Long-term Debt and
Credit Facility, Lease Obligations and Acquisition Debt
The outstanding principal of our long-term debt andCredit Facility, lease obligations and acquisition debt at September 30, 2019March 31, 2020 is as follows (in thousands):
September 30, 2019March 31, 2020
Credit Facility$18,000
$114,000
Finance leases6,211
6,074
Operating leases23,282
22,942
Acquisition debt7,813
6,547
Total long-term debt and lease obligations$55,306
Total$149,563
Credit Facility
On MayAt March 31, 2018, we completed the issuance of $325.02020, our Credit Facility was comprised of: (i) a $190.0 million in aggregate principal amount of our 6.625% Senior Notes due 2026 (the “Senior Notes”) and related guarantees in a private offering under Rule 144A and Regulation S of the Securities Act.
On May 31, 2018, we used $291.4 million of the net proceeds from the sale of the Senior Notes to repay all amounts outstanding under our former securedrevolving credit facility, dated aswhich includes a $15.0 million subfacility for letters of August 20, 2012 (as amended, the “Former Credit Agreement”). In connection with the repayment in full of all amounts due thereunder, the Former Credit Agreement was retired.
On May 31, 2018, we entered intocredit and a $150.0$10.0 million Credit Facility with the financial institutions party thereto, as lenders,swingline, and Bank of America, N.A., as administrative agent. Our obligations under the Credit Facility are unconditionally guaranteed on a joint and several basis by the same subsidiaries which guarantee the Senior Notes and certain of our subsequently acquired or organized domestic subsidiaries (collectively, the “Credit Facility Guarantors”). The Credit Facility also contains(ii) an accordion provision featureor incremental option allowing for future increases in the facility size by an additional amount of up to $75.0 million.million in the form of increased revolving commitments or incremental term loans. The final maturity of the Credit Facility matureswill occur on May 31, 2023.
The Credit Facility is secured by a first-priority perfected security interest in and lien on substantially all of the Company’s personal property assets and those of the Credit Facility Guarantors. In the event the Company’s actual Total Leverage Ratio is not at least 0.25 less than the required Total Leverage Ratio covenant level, at the discretion of the Administrative Agent, the Administrative Agent may unilaterally compel the Company and the Credit Facility Guarantors to grant and perfect first-priority mortgage liens on fee-owned real property assets which account for no less than 50% of funeral operations EBITDA.
The Credit Facility contains customary affirmative covenants, including, but not limited to, covenants with respect to the use of proceeds, payment of taxes and other obligations, continuation of the Company’s business and the maintenance of existing rights and privileges, the maintenance of property and insurance, amongst others.
In addition, the Credit Facility also contains customary negative covenants, including, but not limited to, covenants that restrict (subject to certain exceptions) the ability of the Company and its subsidiaries and party thereto as guarantors (the “Credit Facility Guarantors”) to incur additional indebtedness, grant liens on assets, make investments, engage in mergers and acquisitions, and pay dividends and other restricted payments, and certain financial covenants. As of March 31, 2020, we were subject to the following financial covenant under our Credit Facility: (A) a Total Leverage Ratio not to exceed, (i) 5.75 to 1.00 for the quarters ended March 31, 2020, June 30, 2020 and September 30, 2020 and (ii) 5.50 to 1.00 for the quarter ended December 31, 2020 and each quarter ended thereafter, (B) a Senior Secured Leverage Ratio (as defined in the Credit Facility) not to exceed 2.00 to 1.00 as of the end of any period of four consecutive fiscal quarters, and (C) a Fixed Charge Coverage Ratio (as defined in the Credit Facility) of not less than 1.20 to 1.00 as of the end of any period of four consecutive fiscal quarters. These financial maintenance covenants are calculated for the Company and its subsidiaries on a consolidated basis. As more fully described below, we were not in compliance with the Total Leverage Ratio covenant for the quarter ended March 31, 2020.
As of March 31, 2020, the Company was not in compliance with the Total Leverage Ratio covenant requirement as noted above. On May 18, 2020, we received a waiver under our Credit Facility for the failure to comply with the Total Leverage Ratio covenant for the fiscal quarter ended March 31, 2020. In connection with the waiver, the Credit Facility was also amended to increase the interest rate margin applicable to borrowings by up to 0.625% at each pricing level based on the Total Leverage Ratio. Immediately following the effectiveness of the limited waiver and fourth amendment, $74.0 million remained available for borrowing under the Credit Facility.
We haveare in compliance with the fixed charge coverage ratio and senior secured leverage ratio covenants contained in our Credit Facility as of March 31, 2020. We expect to be in compliance with all of our covenant requirements for the next twelve months.
We had one letter of credit issued on November 30, 20182019 and outstanding under the Credit Facility for approximately $2.0 million, which bears interest at 2.125% and will expire on November 25, 2019.2020. The letter of credit automatically renews annually and secures our obligations under our various self-insured policies. Outstanding borrowings under our Credit Facility bear interest at either a prime rate or a LIBOR rate, plus an applicable margin based upon our leverage ratio. As of September 30, 2019,March 31, 2020, the prime rate margin was equivalent to 1.00%1.50% and the LIBOR rate margin was 2.00%2.50%. The weighted average interest rate on our Credit Facility was 3.9% and 4.0% for the three and nine months ended September 30,March 31, 2019 and 2020 was 4.1% and 4.3%, respectively.


The weighted average interest rate on our Former Credit Agreement was 4.0% for the six months ended June 30, 2018.
We have no material assets or operations independent of our subsidiaries. All assetsexpense and operations are held and conducted by subsidiaries, each of which have fully and unconditionally guaranteed our obligations under the Credit Facility. Additionally, we do not currently have any significant restrictions on our ability to receive dividends or loans from any Credit Facility Guarantors.
We were in compliance with the covenants contained in the Credit Facility as of September 30, 2019, with a leverage ratio of 4.89 to 1.00 and a fixed charge coverage ratio of 2.20 to 1.00.
Amortizationamortization of debt issuance costs related to our Credit Facility was $59,000 and $167,000 forduring the three and nine months ended September 30,March 31, 2019 respectively and amortization of debt issuance costs related to our Former Credit Agreement was $41,000 and $172,000 for the three and six months ended June 30, 2018, respectively.2020 is as follows (in thousands):
 Three months ended March 31,
 2019
 2020
Credit Facility interest expense$379
 $1,230
Credit Facility amortization of debt issuance costs54
 126
Lease Obligations
On January 1, 2019, we adopted Topic 842 using the modified retrospective method for allOur lease arrangements at the beginningobligations consist of the period of adoption. As a result, we recorded operating and finance leases. We lease right-of-use (“ROU”) assets of $16.5 million and operating lease liabilities of $17.3 million related to real estatecertain office facilities, certain funeral homes and equipment under operating leases based onwith original terms ranging from one to nineteen years. Many leases include one or more options to renew, some of which include options to extend the present value of the futureleases for up to 26 years. We lease payments on the date of adoption. Lease expensecertain funeral homes under finance leases with original terms ranging from ten to forty years.
The lease cost related to our operating leases and short-term leases was $0.9 million and $0.1 million, respectively, for the three months ended September 30, 2019depreciation expense and $2.8 million and $0.2 million, respectively, for the nine months ended September 30, 2019. Depreciationinterest expense related to our finance leases was $0.1 million and $0.4 million forduring the three and nine months ended September 30,March 31, 2019 respectively. Interest expense related to our finance leases was $0.1 million and $0.4 million for the three and nine months ended September 30, 2019, respectively.2020 are as follows (in thousands):
During the nine months ended September 30, 2019, we modified an existing operating lease to extend the term through 2030. As a result of this modification, we increased our lease liabilities and right-of-use assets by $8.2 million.

 Three months ended March 31,
 2019
 2020
Operating lease cost$924
 $957
Short-term lease cost75
 57
    
Finance lease cost:   
Depreciation of lease right-of-use assets$132
 $109
Interest on lease liabilities132
 126
Acquisition Debt
Acquisition debt consistedconsists of deferred purchase price and promissory notes payable to sellers. ImputedA majority of the deferred purchase price and notes bear no interest and are discounted at imputed interest rates ranging from 7.3% to 10.0%. Original maturities range from five to twenty years.
The imputed interest expense related to our Credit acquisition debt was $191,000 and $152,000 forduring the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $616,000 and $481,000 for the nine months ended September 30, 2018 and 2019, respectively.2020 is as follows (in thousands):
 Three months ended March 31,
 2019
 2020
Acquisition debt imputed interest expense$168
 $127
    
Convertible Subordinated Notes due 2021
OnAt March 19, 2014, we issued $143.75 million aggregate31, 2020, the principal amount of the liability component of our 2.75% convertible notes dueConvertible Notes was $6.3 million, the net carrying amount was $6.0 million and the carrying amount of the equity component was $0.8 million The fair value of the Convertible Notes, which are Level 2 measurements, was $6.4 million at March 15, 2021 (the “Convertible Notes”).31, 2020. The Convertible Notes are due in March 2021 and bear interest at 2.75% per year. Interest on the Convertible Notes began to accrue on March 19, 2014 andyear, which is payable semi-annually in arrears on March 15 and September 15 of each year.
On May 7, 2018, we completed privately-negotiated exchanges (the “Exchange”)The interest expense and accretion of $115.0 million in aggregate principal amount of Convertible Notes, which represented 80% of the aggregate principal amount ofdebt discount and debt issuance costs related to our Convertible Notes then outstanding, with a limited number of convertible noteholders, for $74.8 million in cash (plus accrued interest of $0.4 million totaling $75.2 million)during the three months ended March 31, 2019 and 2,822,859 newly issued shares of our common stock, par value $.01 per share, pursuant to a private placement in reliance on Section 4(a)(2) of the Securities Act of 1933,2020 is as amended (the “Securities Act”). The cash portion of the exchange consideration was funded from our Former Credit Agreement. Following the settlement of the Exchange, the aggregate principal amount of our Convertible Notes outstanding was reduced to $28.8 million.follows (in thousands):
On December 24, 2018, we completed privately-negotiated repurchases of an additional $22.4 million in aggregate principal amount of Convertible Notes, which represented 78% of the aggregate principal amount of our Convertible Notes then outstanding for $22.9 million in cash (plus accrued interest of approximately $0.2 million totaling $23.0 million). The consideration for the repurchases was funded from our Credit Facility. Following these repurchases, the aggregate principal amount of our Convertible Notes outstanding was reduced to $6.3 million.
On April 4, 2019, we completed a privately-negotiated repurchase of an additional $25,000 in aggregate principal amount of Convertible Notes then outstanding for $27,163.
 Three months ended March 31,
 2019
 2020
Convertible Notes interest expense$44
 $43
Convertible Notes accretion of debt discount57
 65
Convertible Notes amortization of debt issuance costs6
 6
At September 30, 2019, the carrying amount of the equity component was $0.8 million, the principal amount of the liability component was $6.3 million and the net carrying amount was $5.9 million. The remaining unamortized debt discount and the remaining unamortized debt issuance costs are being amortized using the effective interest method over the remaining term of approximately 11 months of the Convertible Notes. The effective interest rate on the unamortized debt discount for both the three and nine months ended September 30, 2018March 31, 2019 and 20192020 was 11.4%. The effective interest rate on the unamortized debt issuance costs for both the three and nine months ended September 30, 2018March 31, 2019 and 20192020 was 3.2%.
Interest expense

Senior Notes due 2026
At March 31, 2020, the principal amount of our Senior Notes was $400.0 million. The fair value of the Senior Notes, which are Level 2 measurements, was $432.3 million at March 31, 2020. The Senior Notes are due on the Convertible Notes included contractual couponJune 1, 2026 and bear interest at 6.625% per year, which is payable semi-annually in arrears on June 1 and December 1 of each year.
The interest expense and amortization of $198,000debt discount, debt premium and $43,000 for the three months ended September 30, 2018 and 2019, respectively and $1,700,000 and $131,000 for the nine months ended September 30, 2018 and 2019, respectively. Accretion of the discount on the Convertible Notes was $246,000 and $61,000 for the three months ended September 30, 2018 and 2019, respectively and $1,961,000 and $178,000 for the nine months ended September 30, 2018 and 2019, respectively. Amortization of debt issuance costs related to our ConvertibleSenior Notes was $27,000 and $6,000 forduring the three months ended September 30, 2018March 31, 2019 and 2019, respectively and $221,000 and $19,000 for the nine months ended September 30, 2018 and 2019, respectively.2020 is as follows (in thousands):
The Convertible Notes are general unsecured obligations and are subordinated in the right of payment to all of our existing and future senior indebtedness and equal in right of payment with our other existing and future subordinate indebtedness. The initial conversion rate of the Convertible Notes, as of March 19, 2014, was 44.3169 shares of our common stock per $1,000 principal amount of Convertible Notes, equivalent to an initial conversion price of $22.56 per share of common stock. The adjusted conversion rate of the Convertible Notes, in effect at September 30, 2019, is 45.3695 shares of our common stock per $1,000 principal amount of Convertible Notes, equivalent to an adjusted conversion price of $22.04 per share of common stock.
Senior Notes due 2026
On May 31, 2018, we completed the issuance of $325.0 million in aggregate principal amount of our Senior Notes and related guarantees in a private offering under Rule 144A and Regulation S of the Securities Act.
We received proceeds of $320.1 million, net of a 1.5% debt discount of $4.9 million, of which we used $291.4 million to repay our existing indebtedness under our Former Credit Agreement. We incurred $1.4 million in transaction costs related to the Senior Notes.
The Senior Notes bear interest at 6.625% per year. Interest on the Senior Notes began to accrue on May 31, 2018 and is payable semi-annually in arrears on September 1 and December 1 of each year, beginning on December 1, 2018 to holders of record on each May 15 and November 15 preceding an interest payment date. The Senior Notes mature on September 1, 2026, unless earlier redeemed or purchased, as such redemption or purchase may be allowed pursuant to the indenture governing the

Senior Notes. The Senior Notes are unsecured, senior obligations and are fully and unconditionally guaranteed on a senior unsecured basis, jointly and severally, by certain of our existing subsidiaries.
 Three months ended March 31,
 2019
 2020
Senior Notes interest expense$5,383
 $6,625
Senior Notes amortization of debt discount120
 129
Senior Notes amortization of debt premium
 (54)
Senior Notes amortization of debt issuance costs34
 67
The debt discount, of $4.9 millionthe debt premium and the debt issuance costs of $1.4 million are being amortized using the effective interest method over the remaining term of 80approximately 74 months of the Senior Notes. The effective interest rate on the unamortized debt discount and the unamortized debt issuance costs for boththe initial Senior Notes, which were issued in May 2018, for the three and nine months ended September 30, 2018March 31, 2020 was 6.87% and 2019 was 6.87%.6.69%, respectively. The effective interest rate on the unamortized debt premium and the unamortized debt issuance costs for both the three and nine months ended September 30, 2018 and 2019 was 6.69%.
Interest expense on theadditional Senior Notes, included contractual coupon interest expense of $5.4 million for both the three months ended September 30, 2018 andwhich were issued in December 2019, and $7.2 million and $16.1 million for the nine months ended September 30, 2018 and 2019, respectively. Amortization of the debt discount on the Senior Notes was $116,000 and $124,000 for the three months ended September 30, 2018March 31, 2020 was 6.20% and 2019, respectively and $154,000 and $366,000 for the nine months ended September 30, 2018 and 2019, respectively. Amortization of debt issuance costs on the Senior Notes was $33,000 and $35,000 for the three months ended September 30, 2018 and 2019, respectively and $44,000 and $103,000 for the nine months ended September 30, 2018 and 2019,6.88%, respectively.
Financial Highlights
Below are our financial highlights for the three months ended September 30, 2018March 31, 2019 and 20192020 (in thousands except for volumes and averages):
Three Months Ended September 30,Three Months Ended March 31,
2018 20192019
 2020
Revenue$64,241
 $66,125
$69,081
 $77,490
Funeral contracts8,672
 9,238
9,881
 11,493
Average revenue per contract, including preneed funeral trust earnings$5,691
 $5,516
Average revenue per funeral contract$5,635
 $5,233
Preneed interment rights (property) sold1,697
 1,901
1,462
 1,868
Average price per interment right sold$3,521
 $3,622
Average price per preneed interment right sold$3,808
 $3,779
Gross profit$17,114
 $18,056
$21,600
 $23,171
Net income$2,200
 $577
Net income (loss)$6,525
 $(4,197)
Revenue for the three months ended September 30, 2019 and 2018 was $66.1March 31, 2020 increased $8.4 million and $64.2 million, respectively, an increase of $1.9 million, or 2.9%. Funeral revenue increased $1.7 millioncompared to $51.5 million and cemetery revenue increased $0.2 million to $14.6 million in the three months ended September 30,March 31, 2019, compared to the same period in 2018. However, cemetery revenue increased $1.7 million, excluding revenue from the three cemetery businesses divested in the second half of 2018, in the three months ended September 30, 2018. For the quarter comparatives,as we experienced a 6.5%16.3% increase in total funeral contracts whiledue to the funeral home acquisitions made in the fourth quarter of 2019 and first quarter of 2020, offset by a decrease in the average revenue per funeral contract decreased 3.1%of 7.1%. Excluding the divested cemetery businesses,In addition, we experienced an increase of 12.0%27.8% in the number of preneed interment rights (property) sold due to the cemetery acquisitions made in the fourth quarter of 2019 and an increasefirst quarter of 2.9% in2020, while the average price per interment right sold. Further discussion of Revenue for our funeral home and cemetery segments is presented herein under “Results of Operations.”sold decreased 0.8%.
Gross profit for the three months ended September 30, 2019March 31, 2020 increased $0.9$1.6 million or 5.5%,compared to $18.1 million, from $17.1 million for the three months ended September 30, 2018,March 31, 2019, primarily due to the increase in same storerevenue from both our funeral revenuehome and better management of expenses. This is a result of changes implementedcemetery segments due to the acquisitions made in the fourth quarter of 2019 and first quarter of 2020.
Net income for the three months ended March 31, 2020 decreased $10.7 million compared to the three months ended March 31, 2019, primarily due to the impairment of goodwill and tradenames and increase in 2018, which includedinterest expense related to our Senior Notes, offset by the revision of our funeral and cemetery operating standards with a larger focus to grow revenue and market share, assessing leadership and support teams at each business to ensure an optimal personnel mix, improving social media presence, investmentincrease in new product inventory for sale at our cemeteries and reviewing pricing on merchandise and services to maximize operational efficiencies.gross profit.
Further discussion of Revenue and the components of Gross profit for our funeral home and cemetery segments is presented herein under “Results“– Results of Operations.”
Net income for the three months ended September 30, 2019 decreased $1.6 million to $0.6 million, equal to $0.03 per diluted share, compared to net income of $2.2 million, equal to $0.11 per diluted share, for the three months ended September 30, 2018. Further discussion of General, administrative and other expenses, Home office depreciation and amortization expense, Interest expense, Income taxes and other components of income and expenses are presented herein under “Other“– Other Financial Statement Items.”

Below are our financial highlights for the nine months ended September 30, 2018 and 2019 (in thousands except for volumes and averages):
 Nine Months Ended September 30,
 2018 2019
Revenue$201,475
 $202,958
Funeral contracts27,437
 28,485
Average revenue per contract, including preneed funeral trust earnings$5,671
 $5,571
Preneed interment rights (property) sold4,907
 5,419
Average price per interment right sold$3,578
 $3,687
Gross profit$58,127
 $58,907
Net income$14,303
 $11,964
Revenue for the nine months ended September 30, 2019 and 2018 was $203.0 million and $201.5 million, respectively, an increase of $1.5 million, or 0.7%. Funeral revenue increased $3.2 million to $160.2 million and cemetery revenue decreased $1.7 million to $42.8 million in the nine months ended September 30, 2019 compared to the same period in 2018. However, cemetery revenue increased $3.1 million, excluding revenue from the three cemetery businesses divested in the second half of 2018, in the nine months ended September 30, 2018. For the period comparatives, we experienced a 3.8% increase in total funeral contracts, while we experienced a 1.8% decrease in the average revenue per funeral contract. Excluding the divested cemetery businesses, we experienced an increase of 10.4% in the number of preneed interment rights (property) sold and an increase of 3.0% in the average price per interment right sold. Further discussion of Revenue for our funeral home and cemetery segments is presented herein under “Results of Operations.”
Gross profit for the nine months ended September 30, 2019 decreased $0.8 million, or 1.3%, to $58.9 million, from $58.1 million for the nine months ended September 30, 2018, primarily due to the three cemetery businesses that were divested in the second half of 2018. Further discussion of the components of Gross profit for our funeral home and cemetery segments is presented herein under “Results of Operations.”
Net income for the nine months ended September 30, 2019 decreased $2.3 million to $12.0 million, equal to $0.66 per diluted share, compared to net income of $14.3 million, equal to $0.78 per diluted share, for the nine months ended September 30, 2018. Further discussion of General, administrative and other expenses, Home office depreciation and amortization expense, Interest expense, Income taxes and other components of income and expenses are presented herein under “Other Financial Statement Items.”

REPORTING AND NON-GAAP FINANCIAL MEASURES
We also present our financial performance in our “Operating and Financial Trend Report” (“Trend Report”) as reported in our earnings release for the quarter ended September 30, 2019March 31, 2020 dated October 28, 2019May 19, 2020 and discussed in the corresponding earnings conference call. This Trend Report is used as a supplemental financial measurement statement by management and investors to compare our current financial performance with our previous results and with the performance of other companies. We do not intend for this information to be considered in isolation or as a substitute for other measures of performance prepared in accordance with United States generally accepted accounting principles (“GAAP”). The Trend Report is a non-GAAP statement that also provides insight into underlying trends in our business. The Trend Report is not a part of or incorporated by reference into this Quarterly Report on Form 10-Q.

Below is a reconciliation of Net income (loss) (a GAAP measure) to Adjusted net income (a non-GAAP measure) for the three and nine months ended September 30, 2018March 31, 2019 and 20192020 (in thousands):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Net income$2,200
 $577
 $14,303
 $11,964
Special items (1), net of tax except for items noted by **
       
Severance and retirement costs
 235
 
 889
Accretion of discount on convertible subordinated notes**246
 61
 1,961
 178
Net loss on early extinguishment of debt
 
 740
 
Loss on sale of businesses and other costs277
 3,143
 277
 3,143
Goodwill and other impairments
 577
 
 577
Litigation reserve
 74
 
 454
Tax expense related to divested business**
 860
 
 860
Gain on insurance reimbursements
 (504) 
 (504)
Adjusted net income(2)
$2,723
 $5,023
 $17,281
 $17,561
 Three months ended March 31,
 2019 2020
Net income (loss)$6,525
 $(4,197)
Special items, net of tax except for items noted by **(1)
   
Acquisition and divestiture expenses
 90
Severance and retirement costs171
 228
Accretion of discount on Convertible Notes**57
 65
Net impact of impairment of goodwill and other intangibles(2)

 9,757
Litigation reserve99
 59
Natural disaster costs
 111
Adjusted net income(3)
$6,852
 $6,113
     
(1)Special items are defined as charges or credits included in our GAAP financial statements that can vary from period to period and are not reflective of costs incurred in the ordinary course of our operations. Special itemsItems are typically taxed at the federal statutory rate of 21 percent for the three months ended March 31, 2019 and 2020, except for the Accretion of the discount on convertible subordinated notes,the Convertible Notes, as this is a non-tax deductible item and Tax expense related to divested business.the Net impact of impairment of goodwill and other intangibles (described below).
(2)The Net impact of impairment of goodwill and other intangibles special item is net of the operating tax rate of 33.6%.
(3)Adjusted net income is defined as Net income (loss) plus adjustments for Special items and other expenses or gains that we believe do not directly reflect our core operations and may not be indicative of our normal business operations.
Below is a reconciliation of Gross profit (a GAAP measure) to Operating profit (a non-GAAP measure) for the three and nine months ended September 30, 2018March 31, 2019 and 20192020 (in thousands):
 Three months ended March 31,
 2019 2020
Gross profit$21,600
 $23,171
    
Cemetery property amortization849
 877
Field depreciation expense3,085
 3,290
Regional and unallocated funeral and cemetery costs2,789
 2,756
Operating profit(1)
$28,323
 $30,094
(1)Operating profit is defined as Gross profit less Cemetery property amortization, Field depreciation expense and Regional and unallocated funeral and cemetery costs.
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Gross profit$17,114
 $18,056
 $58,127
 $58,907
        
Cemetery property amortization964
 972
 2,763
 2,990
Field depreciation expense3,047
 3,106
 8,925
 9,250
Regional and unallocated funeral and cemetery costs2,114
 3,597
 8,662
 10,008
Operating profit$23,239
 $25,731
 $78,477
 $81,155


Our operations are reported in two business segments: Funeral Home and Cemetery. Below is a breakdown of Operating profit (a non-GAAP measure) by segmentSegment for the three and nine months ended September 30, 2018March 31, 2019 and 20192020 (in thousands):
Three Months Ended September 30, Nine Months Ended September 30,Three months ended March 31,
2018 2019 2018 20192019 2020
Funeral Home$18,109
 $19,647
 $61,154
 $63,234
$23,167
 $24,274
Cemetery5,130
 6,084
 17,323
 17,921
5,156
 5,820
Operating profit$23,239
 $25,731
 $78,477
 $81,155
$28,323
 $30,094
          
Operating profit margin(1)
36.2% 38.9% 39.0% 40.0%41.0% 38.8%
     
(1)Operating profit margin is defined as Operating profit as a percentage of Revenue.
Further discussion of Operating profit for our funeral home and cemetery segments is presented herein under “Results“– Results of Operations.”

RESULTS OF OPERATIONS
The following is a discussion of our results of operations for the three and nine months ended September 30, 2019 compared to the same period of 2018. March 31, 2020 and 2019.
The term “same store” refers to funeral homes and cemeteries acquired prior to January 1, 20152016 and owned and operated for the entirety of each period being presented. Funeralpresented, excluding certain funeral home businesses that we intend to divest in the near future.
The term “acquired” refers to funeral homes and cemeteries purchased after December 31, 2014 are referred2015, excluding any funeral home businesses that we intend to as “acquired.”divest in the near future. This classification of acquisitions has been important to management and investors in monitoring the results of these businesses and to gauge the leveraging performance contribution that a selective acquisition program can have on total company performance.
The term “divested” when discussed in the Funeral Home Segment, refers to the three funeral home businesses whose building leases expired, one funeral home business we sold or businessesand a funeral home business we ceased to operatemerged with a business in an existing market in 2019.
“Planned divested” in the periods presented. The term “divested” when discussed in the CemeteryFuneral Home Segment refers to three cemeterythe funeral home businesses that we ceasedintend to operate on September 30, 2018, as a result of an expired management agreement. divest in the near future.
“Ancillary” in the Funeral Home Segment represents our flower shop, pet cremation business and online cremation business in Texas.
Cemetery property amortization, Field depreciation expense and Regional and unallocated funeral and cemetery costs, are not included in Operating profit, a non-GAAP financial measure. Adding back these items will result in Gross profit, a GAAP financial measure.


Funeral Home Segment
The following tables settable sets forth certain information related toregarding our Revenue and Operating profit from our funeral home operations for the three months ended September 30, 2019March 31, 2020 compared to the three months ended September 30, 2018March 31, 2019 (in thousands):
Three Months Ended September 30,Three Months Ended March 31,
2018 20192019
 2020
Revenue:      
Same store operating revenue$40,189
 $41,470
$45,018
 $44,866
Acquired operating revenue7,400
 7,750
6,953
 11,714
Divested revenue177
 109
Divested/planned divested revenue2,027
 1,722
Ancillary funeral services revenue
 1,151
Preneed funeral insurance commissions360
 436
359
 366
Preneed funeral trust earnings1,717
 1,752
Preneed funeral trust and insurance1,806
 1,923
Total$49,843
 $51,517
$56,163
 $61,742
      
Operating profit:
 

 
Same store operating profit$13,788
 $14,994
$18,071
 $17,236
Acquired operating profit2,522
 2,737
2,739
 4,245
Divested operating profit (loss)23
 (6)
Divested/planned divested operating profit459
 466
Ancillary funeral services operating profit
 295
Preneed funeral insurance commissions93
 213
133
 160
Preneed funeral trust earnings1,683
 1,709
Preneed funeral trust and insurance1,765
 1,872
Total$18,109
 $19,647
$23,167
 $24,274
The following measures reflect the significant metrics over this comparative period:
Three Months Ended September 30,Three Months Ended March 31,
2018 20192019
 2020
Same store:      
Contract volume7,420
 7,910
8,289
 8,762
Average revenue per contract, excluding preneed funeral trust earnings$5,416
 $5,243
$5,431
 $5,121
Average revenue per contract, including preneed funeral trust earnings$5,619
 $5,436
$5,618
 $5,314
Burial rate39.8% 37.7%39.3% 36.9%
Cremation rate52.1% 54.8%53.0% 55.1%
      
Acquired:      
Contract volume1,224
 1,309
1,050
 2,208
Average revenue per contract, excluding preneed funeral trust earnings$6,046
 $5,921
$6,623
 $5,305
Average revenue per contract, including preneed funeral trust earnings$6,113
 $5,997
$6,746
 $5,372
Burial rate42.4% 41.6%50.1% 41.8%
Cremation rate49.8% 50.6%43.0% 53.4%
Funeral home same store operating revenue for the three months ended September 30, 2019 increased $1.3 million. In the fourth quarter of 2018, we revised our funeral home standards operating model by eliminating the average revenue per contract standard to emphasize our focus on growing operating revenue and serving more families. As a result, we experienced a 6.6% increase in same store contract volumes, while we experienced a decrease of 3.2% in the average revenue per contractMarch 31, 2020 decreased $0.2 million compared to the three months ended September 30, 2018.March 31, 2019. Although same store contract volume increased 5.7%, it was offset by a decrease in contract averages excluding preneed interest of 5.7%. The decrease in funeral contract averages for the three months ended March 31, 2020 compared to the same period in 2019 is primarily due to a 240 basis point decrease in the burial rate. In addition, over the last two weeks of March, we saw a decrease in services performed due to the rigorous restrictions placed on gatherings mandated by state, provincial, and local governments as COVID-19 became more prominent and individuals began to practice social distancing and comply with multiple state and provincial shelter in place orders. For both burial and cremation contracts for which memorial services were performed, we experienced a 230 and 390 basis point decrease in the number of these contracts, respectively, in the three months ended March 31, 2020.
SameFuneral same store operating profit for the three months ended September 30, 2019 increased $1.2March 31, 2020 decreased $0.8 million when compared to the three months ended September 30, 2018March 31, 2019, and the comparable operating profit margin increased 190decreased 170 basis points to 36.2%38.4%. The decrease in operating margin is due to the decrease in same store operating revenue, along with a 2.5% increase isin operating costs.


Same store salaries and benefits for the three months ending March 31, 2020 had the largest increase of $0.4 million compared to the three months ended March 31, 2019. The increase in salaries and benefits was primarily due to the increase in same store revenuecontract volume as we experienced an increase in the demand for pickup and better management of expenses as operating expenses remained flatembalming services. The costs for funeral supplies for the comparable period. We experienced significant savingsthree months ending March 31, 2020 increased $0.1 million compared to the same period in salaries and benefits which decreased 1.6%2019 as a percentageour funeral homes ramped up their purchases of revenue, as a result of changes implementedsupplies in preparation for COVID-19. The provision for credit losses increased $0.1 million compared to the fourth quarter in 2018, which included assessing leadership and support teams at each businessthree months ending March 31, 2020 compared to ensure an optimal personnel mix, improving social media presence and reviewing pricing on merchandise and services to maximize operational efficiencies.the three months ending March 31, 2019.
Funeral home acquired operating revenue for the three months ended September 30, 2019March 31, 2020 increased $0.4$4.8 million, as our funeral home acquired portfolio for the three months ended September 30, 2019March 31, 2020 included nine funeral home businesses over four businessesacquisitions acquired in the thirdfourth quarter of 20182019 and one business acquired in the first quarter of 2020 not present forin the full three months ended September 30, 2018.March 31, 2019.
Acquired operating profit for the three months ended September 30, 2019March 31, 2020 increased $0.2$1.5 million when compared to the three months ended September 30, 2018.March 31, 2019. Operating profit margin increased 120decreased 320 basis points to 35.3%36.2% for the three months ended September 30, 2019March 31, 2020 compared to the same period in 2018.2019. The increasedecrease is primarily due to the increase inrecently acquired revenue and better management of expensesbusinesses (discussed above), as operating expenses increased $0.2 millionprofit margins for the comparable period. We experienced significant savings inthese businesses were lower compared to our other acquired businesses, particularly with regard to higher salaries and benefits expenses. We expect the operating margins for our recently acquired businesses to increase as we focus on integrating these businesses into our high performance framework of the Standards Operating Model.
Ancillary funeral services revenue, which decreased 2.4% as a percentage ofis recorded in Other revenue as a result of changes implemented, represents revenue from our flower shop, pet cremation business and online cremation business in Texas, which were acquired in the fourth quarter in 2018 described above.of 2019. Operating profit from our ancillary funeral service businesses was $0.3 million for the three months ended March 31, 2020, with an operating profit margin of 25.6%.
Preneed funeral insurance commissions and preneed funeral trust earnings, which areand insurance, also recorded in Other revenue, on a combined basis, increased $0.1 million or 5.3%5.7% for the three months ended September 30, 2019March 31, 2020 compared to the same period in 2018.2019. The increase is primarily due to a 21.1% increase in preneed funeral insurance commissions and a 2.0% increase in preneed trust earnings. Preneed funeral commission revenue is deferred for one year after the preneed funeral contracts are sold. The number of preneed insurance contracts sold increased 22.9% and face value of the products that earn commissions increased 52.7% for the three months ending September 2018 compared to the same period in 2017.
Operating profit for the two categories of Other revenue, on a combined basis, increased 8.2% for the three months ending September 30, 2019 compared to the same period in 2018 primarily due to the increase in preneed trust and insurance, while preneed funeral commission revenue coupled withcommissions remained fairly flat. Operating profit for preneed funeral insurance commissions and preneed trust and insurance, on a decreasecombined basis, increased 7.1% for the same comparative period in preneed expenses.2019, primarily due to the increase in funeral trust and insurance revenue.
Cemetery Segment
The following tables settable sets forth certain information related toregarding our Revenue and Operating profit from our funeral homecemetery operations for the ninethree months ended September 30, 2019March 31, 2020 compared to the ninethree months ended September 30, 2018March 31, 2019 (in thousands):
Nine Months Ended September 30,Three Months Ended March 31,
2018 20192019
 2020
Revenue:      
Same store operating revenue$129,574
 $128,757
$11,289
 $10,945
Acquired operating revenue20,228
 24,372

 2,799
Divested revenue569
 471
Preneed funeral insurance commissions974
 1,124
Preneed funeral trust earnings5,624
 5,463
Preneed cemetery trust and insurance1,251
 1,761
Preneed cemetery finance charges378
 243
Total$156,969
 $160,187
$12,918
 $15,748
      
Operating profit:
 
   
Same store operating profit$48,261
 $48,233
$3,661
 $3,151
Acquired operating profit6,968
 9,073

 827
Divested operating profit128
 113
Preneed funeral insurance commissions285
 478
Preneed funeral trust earnings5,512
 5,337
Preneed cemetery trust and insurance1,117
 1,599
Preneed cemetery finance charges378
 243
Total$61,154
 $63,234
$5,156
 $5,820


The following measures reflect the significant metrics over this comparative period:
 Nine Months Ended September 30,
 2018 2019
Same store:   
Contract volume24,067
 24,327
Average revenue per contract, excluding preneed funeral trust earnings$5,384
 $5,293
Average revenue per contract, including preneed funeral trust earnings$5,591
 $5,485
Burial rate39.8% 38.5%
Cremation rate52.6% 53.9%
    
Acquired:   
Contract volume3,284
 4,073
Average revenue per contract, excluding preneed funeral trust earnings$6,160
 $5,984
Average revenue per contract, including preneed funeral trust earnings$6,234
 $6,082
Burial rate42.8% 42.4%
Cremation rate49.6% 49.8%
 Three Months Ended March 31,
 2019
 2020
Same store:   
Preneed revenue as a percentage of operating revenue59% 58%
Preneed revenue (in thousands)$6,661
 $6,311
Atneed revenue (in thousands)$4,629
 $4,634
Number of preneed interment rights sold1,462
 1,568
Average price per interment right sold$3,808
 $3,604
    
    
Acquired:   
Preneed revenue as a percentage of operating revenuen/a
 62%
Preneed revenue (in thousands)n/a
 $1,736
Atneed revenue (in thousands)n/a
 $1,063
Number of preneed interment rights soldn/a
 300
Average price per interment right soldn/a
 $4,696
Funeral homeCemetery same store operatingpreneed revenue for the ninethree months ended September 30, 2019March 31, 2020 decreased $0.8 million. In spite of the high contract volume we had in the first quarter of 2018$0.3 million due to a severe flu season,the decrease in cemetery property revenue as we experienced a 1.1%5.4% decrease in the average price of interments, offset by a 7.3% increase in contract volume in the nine months ended September 30, 2019number of preneed interment rights sold compared to the same period in 2018, primarily due to the revision2019. Cemetery same store atneed revenue, which represents approximately 42% of our funeral home standardssame store operating model by eliminatingrevenue remained flat as we experienced a 0.7% increase in the average revenuesale per contract, standard to emphasize our focus on growing operating revenue and serving more families.offset by a 0.6% decrease in the number of atneed contracts sold.
SameCemetery same store operating profit for the ninethree months ended September 30, 2019 was relatively flat when compared toMarch 31, 2020 decreased $0.5 million from the nine months ended September 30, 2018 and thesame period in 2019. The comparable operating profit margin increased 30decreased 360 basis points to 37.5%. Operating expenses decreased $0.8 million primarily due to a28.8% for the three months ended March 31, 2020 from 32.4% in the same period in 2019. The decrease in salaries and benefits of $1.0 million or 0.6% as a percentage of revenue. Thisoperating profit margin is a result of changes implementedthe decrease in operating revenue and a 2.2% increase in operating costs, most notably a $0.2 million increase in promotional expenses.
Our acquired cemetery portfolio includes two businesses acquired during the fourth quarter in 2018, which included assessing leadershipof 2019 and support teams at eachone business to ensure an optimal personnel mix, improving social media presence and reviewing pricing on merchandise and services to maximize operational efficiencies.
Funeral home acquired operating revenue forduring the nine months ended September 30, 2019 increased $4.1 million, as our funeral home acquired portfolio for the nine months ended September 30, 2019 included four businesses acquired in the thirdfirst quarter of 2018 not fully present2020. These three businesses contributed $2.8 million in the nine months ended September 30, 2018. Although we experienced an increaserevenue and $0.8 million in acquired contract volumes, we experienced decreases in acquired average revenue per burial and cremation contracts due to increased discounts.
Acquired operating profit for the ninethree months ended September 30, 2019 increased $2.1 million when compared to the nine months ended September 30, 2018 and the comparable operating profit margin increased 280 basis points to 37.2%. The increase is primarily due to the increase in acquired revenue and better management of expenses as operating expenses increased $2.0 million for the comparable period. We experienced significant savings in salaries and benefits which decreased 3.8% as a percentage of revenue, as a result of changes implemented in the fourth quarter in 2018 described above.March 31, 2020.
Preneed funeralcemetery trust and insurance commissions and preneed funeral trust earnings,cemetery finance charges, which are recorded in Other revenue, on a combined basis remained flatincreased $0.4 million for the ninethree months ended September 30, 2019March 31, 2020 compared to the same period in 2018. While we experienced a 15.4% increase2019. Earnings in preneed funeral insurance commissions, we also experienced a decrease in preneedour perpetual care trust earnings of 2.9%. Preneed funeral commission revenue is deferred for one year after the preneed funeral contracts are sold. The number of preneed insurance contracts soldfund increased 14.3% and face value of the products that earn commissions increased 17.6% for the nine months ending September 2018 compared to the same period in 2017. Preneed funeral trust earnings decreased$0.5 million due to a reduction in preneed maturities at a certain business.
our acquisitions. Operating profit for the two categories of Other revenue, on a combined basis, also remained flat for the same comparative period primarily due to the increase in preneed funeral commission revenue, offset by the decrease in preneed trust earnings.

Cemetery Segment
The following tables set forth certain information related to our Revenue and Operating profit from our cemetery operationsincreased $0.3 million for the three months ended September 30, 2019 compared to the three months ended September 30, 2018 (in thousands):
 Three Months Ended September 30,
 2018 2019
Revenue:   
Same store operating revenue$11,091
 $12,817
Divested revenue1,479
 
Cemetery trust earnings1,392
 1,446
Preneed cemetery finance charges436
 345
Total$14,398
 $14,608
    
Operating profit:   
Same store operating profit$3,007
 $4,439
Divested operating profit407
 
Cemetery trust earnings1,280
 1,300
Preneed cemetery finance charges436
 345
Total$5,130
 $6,084
The following measures reflect the significant metrics over this comparative period (dollars in thousands):
 Three Months Ended September 30,
 2018 2019
Same store:   
Preneed revenue as a percentage of operating revenue60% 62%
Preneed revenue$6,623
 $7,889
Number of preneed interment rights sold1,697
 1,901
Atneed revenue$4,468
 $4,928
Cemetery same store operating revenue for the three months ended September 30, 2019 increased $1.7 million, or 15.6%, as we experienced a 12.0% increase in the number of preneed interment rights sold, as well as a 2.9% increase in the average price of interments sold for the three months ended September 30, 2019March 31, 2020 compared to the same period in 2018. Same store atneed revenue, which represents approximately 38% of our same store operating revenue increased $0.5 million, as we experienced a 9.4% increase in the average sale per contract.
Cemetery same store operating profit for the three months ended September 30, 2019 increased $1.4 million from the same period in 2018. The comparable operating profit margin increased 750 basis points to 34.6% for the three months ended September 30, 2019 from 27.1% in the same period in 2018. The higher operating profit margin is a result of the changes implemented in the fourth quarter of 2018, which included the revision of our cemetery operating standards with a larger focus to grow revenue and market share, the hiring of talented sales managers for our larger cemetery businesses along with investment in new product inventory for sale.
Total cemetery expenses only increased 4.0% compared to the 15.6% increase in operating revenue for the three months ended September 30, 2019 compared to the same period in 2018, as we experienced operational efficiencies and better management of cemetery expenses, particularly, in salaries and benefits for maintenance personnel, facilities and grounds expenses and promotional expenses, which include marketing costs and commissions paid to sales teams as these expenses did not grow proportionally to the increase in revenue.
Preneed cemetery trust earnings and preneed cemetery finance charges, which are recorded in 2019.Other revenue, remained flat for the three months ended September 30, 2019 compared to the same period in 2018. Operating profit for the two categories of Other revenue, on a combined basis, also remained flat for the same comparative period.

The following tables set forth certain information related to our Revenue and Operating profit from our cemetery operations for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018 (in thousands):
 Nine Months Ended September 30,
 2018 2019
Revenue:   
Same store operating revenue$34,228
 $37,333
Divested revenue4,712
 
Cemetery trust earnings4,327
 4,320
Preneed cemetery finance charges1,239
 1,118
Total$44,506
 $42,771
    
Operating profit:   
Same store operating profit$10,753
 $12,909
Divested operating profit1,376
 
Cemetery trust earnings3,955
 3,894
Preneed cemetery finance charges1,239
 1,118
Total$17,323
 $17,921
The following measures reflect the significant metrics over this comparative period (dollars in thousands):
 Nine Months Ended September 30,
 2018 2019
Same store:   
Preneed revenue as a percentage of operating revenue59% 62%
Preneed revenue$20,067
 $23,003
Number of preneed interment rights sold4,907
 5,419
Atneed revenue$14,161
 $14,330
Cemetery same store operating revenue for the nine months ended September 30, 2019 increased $3.1 million, or 9.1%, as we experienced a 10.4% increase in the number of preneed interment rights sold, as well as a 3.0% increase in the average price of interments sold for the nine months ended September 30, 2019 compared to the same period in 2018. Same store atneed revenue, which represents approximately 38% of our same store operating revenue increased $0.2 million, as we experienced a 2.7% increase in the average sale per contract, partially offset by a 1.5% decrease in the number of atneed contracts sold.
Cemetery same store operating profit for the nine months ended September 30, 2019 increased $2.2 million from the same period in 2018. The comparable operating profit margin increased 320 basis points to 34.6% for the nine months ended September 30, 2019 from 31.4% in the same period in 2018. The higher operating profit margin is a result of the changes implemented in the fourth quarter of 2018, which included the revision of our cemetery operating standards with a larger focus to grow revenue and market share, the hiring of talented sales managers for our larger cemetery businesses along with investment in new product inventory for sale.
Total cemetery expenses only increased 4.0% compared to the 9.1% increase in operating revenue for the nine months ended September 30, 2019 compared to the same period in 2018, as we experienced operational efficiencies and better management of cemetery expenses, particularly, in salaries and benefits for maintenance personnel, facilities and grounds expenses and bad debt expense as these expenses did not grow proportionally to the increase in revenue.
Preneed cemetery trust earnings and preneed cemetery finance charges, which are recorded in Other revenue, on a combined basis, decreased $0.1 million for the nine months ended September 30, 2019 compared to the same period in 2018. The decrease is due to our enhanced preneed cemetery property sales strategy of reducing interest rates on preneed contracts which has led to the increase in our cemetery same store operating revenue in 2019. Operating profit for the two categories of Other revenue, on a combined basis, decreased $0.2 million for the same comparative period. The decrease is due to the decrease in preneed cemetery finance charges in addition to higher third-party fees related to preneed trust investment management.

Cemetery property amortization. Cemetery property amortization remained flat at $1.0$0.9 million for the three months ended September 30, 2019March 31, 2020 compared to the three months ended September 30, 2018, although property revenue increased $0.6 million during this period. This was primarily due to an increase of $0.5 million in second interment rights sold during the period for which there was no additional cost associated with these rights. Cemetery property amortization totaled $3.0 million for the nine months ended September 30, 2019, an increase of $0.2 million compared to the nine months ended September 30, 2018. The increase in the nine months ended September 30, 2019, was primarily attributable to the increases in interment rights sold in 2019 compared to 2018.March 31, 2019.
Field depreciation. Depreciation expense for our field businesses remained flat at $3.1increased $0.2 million for the three months ended September 30, 2019March 31, 2020 compared to the three months ended September 30, 2018. However, depreciation expense for our field businesses increased $0.3 million to $9.3 million for the nine months ended September 30, 2019 compared to the nine months ended September 30, 2018.March 31, 2019. The increase in the nine months ended September 30, 2019, with no increase in the three month period was primarily attributable to additional depreciation expense from the assets becoming fully depreciated in theacquired through our 2019 and first quarter of 2019.2020 acquisitions.
Regional and unallocated funeral and cemetery costs.Regional and unallocated funeral and cemetery costs consist of salaries and benefits for regional management, field incentive compensation and other related costs for field infrastructure. Regional and unallocated funeral and cemetery costs totaled $3.6remained flat at $2.8 million for the three months ended September 30, 2019, an increase of $1.5 million primarily dueMarch 31, 2020, compared to a $1.0 million increase in incentive compensation expenses, a $0.3 million increase in severance expense from the separation of certain operational leadership, and a $0.2 million increase in other general administrative costs.
Regional and unallocated funeral and cemetery costs totaled $10.0 million for the ninethree months ended September 30, 2019, an increase of $1.3 million primarily due to a $1.0 million increase in severance expense from the separation of certain operational leadership and a $0.5 million increase in incentive compensation expenses, offset by a $0.2 million decrease in other general administrative costs.March 31, 2019.
Other Financial Statement Items
General, administrative and other. General, administrative and other expenses totaled $5.8$5.9 million for the three months ended September 30, 2019, a decreaseMarch 31, 2020, an increase of $0.6$0.3 million compared to the three months ended September 30, 2018.March 31, 2019. The decreaseincrease was primarily attributable to a $0.5 million increase in salaries and benefits and severance costs, offset by a $0.2 million decrease in incentive and stock-basedequity compensation expenses, a $0.3 million decrease in salaries and benefits, a $0.1 million decrease in other general administrative costs.
General, administrative and other expenses totaled $17.1 million for the nine months ended September 30, 2019, a decrease of $2.3 million compared to the nine months ended September 30, 2018. The decrease was primarily attributable to a $1.3 million decrease in stock-based compensation expenses and a $1.0 million decrease in salaries and benefits. These decreases are primarily related to both the separation of executive operating leadership and the cancellation of our performance awards in late 2018.

Home office depreciation and amortization. Home office depreciation and amortization expense totaledremained flat at $0.4 million for the three months ended September 30, 2019,March 31, 2020, compared to the three months ended March 31, 2019.
Impairment of goodwill and other intangibles. As a decreaseresult of $0.1the economic conditions caused by the response to COVID-19, we performed a quantitative assessment of our goodwill and indefinite-lived intangible assets at March 31, 2020. We recorded a goodwill impairment of $13.6 million related to our funeral homes in the Eastern Reporting Unit as the carrying value of goodwill exceeded the fair value at March 31, 2020. We also recorded a $1.1 millionimpairment charge to certain of our tradenames as the carrying amount of these tradenames exceeded the fair value.
Interest expense. Interest expense totaled $8.4 million for the three months ended March 31, 2020, an increase of $2.1 million compared to the three months ended September 30, 2018March 31, 2019. The increase was primarily due to increased borrowings on our Credit Facility and $1.1the $75.0 million for the nine months ended September 30, 2019, a decrease of $0.3 million compared to the nine months ended September 30, 2018. The decreases were primarily attributable to corporate machinery and equipment becoming fully depreciated in the first quarter of 2019.
Interest expense. Interest expense remained flat at $6.3 million for the three months ended September 30, 2019 compared to the three months ended September 30, 2018.
Interest expense was $18.9 million for the nine months ended September 30, 2019 compared to $14.8 million for the nine months ended September 30, 2018, an increase of $4.1 million, which was attributable to the following: (i) an increase of $9.2 million related to ouradditional Senior Notes that werewe issued in May 2018; offset by (ii) a decrease of $3.1 million related to our Former Credit Agreement; (ii) a decrease of $1.8 million related to the exchange of our Convertible Notes; and (iii) a decrease of $0.2 million related to other miscellaneous interest expense.on December 19, 2019.
Accretion of discount on convertible subordinated notes. AccretionWe recognized accretion of the discount on our Convertible Notes totaledof $0.1 million for both the three months ended March 31, 2020 and 2019.
Income taxes. We calculate our quarterly income tax expense (benefit) using a forecasted annual effective tax rate and we adjust for any discrete items arising during the quarter. Our income tax benefit was $2.2 million for the three months ended September 30, 2019, a decrease of $0.1 millionMarch 31, 2020 compared to the three months ended September 30, 2018 and $0.2 million for the nine months ended September 30, 2019, a decrease of $1.8 million compared to the nine months ended September 30, 2018. The decreases were attributable to the exchange of our Convertible Notes.

Other, net. The components of Other, net for the three and nine months ended September 30, 2018 and 2019 are as follows (in thousands):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Loss on sale of business(349) (3,863) (349) (3,874)
Goodwill impairment
 (509) 
 (509)
Tradename impairment
 (221) 
 (221)
Gain on insurance reimbursements
 638
 
 638
Other (loss) gain2
 (121) 4
 52
Total$(347) $(4,076) $(345) $(3,914)
Income taxes. Incomean income tax expense was $0.9of $2.7 million for the three months ended September 30, 2019, a decrease of $0.3 million compared to the three months ended September 30, 2018. IncomeMarch 31, 2019. Our operating tax expense was $5.8 million for the nine months ended September 30, 2019, an increase of $0.7 million compared to the nine months ended September 30, 2018.
Below is a breakdown of our income tax expense and effective rate for the three and nine months ended September 30, 2018 and 2019 (in thousands except percentages):
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2019 2018 2019
Income tax expense on operations at estimated rate$1,028
 $70
 $5,423
 $4,691
Impact of discrete items159
 17
 (358) 219
Impact of divested business
 860
 
 860
Total tax provision$1,187
 $947
 $5,065
 $5,770
        
        
Tax rate on operations (including discrete items)35.0% 5.7% 26.2% 27.7%
Impact of divested business% 56.4% % 4.8%
Total effective tax rate35.0% 62.1% 26.2% 32.5%
We recorded income taxes before discrete items at an estimated rate of 30.3%was 33.6% and 4.6%28.0% for the three months ended September 30, 2018 and 2019, respectively and 28.0% and 26.5% for the nine months ended September 30, 2018March 31, 2020 and 2019, respectively. The increase in our total effective tax rate is primarily due to theWe recorded $0.7 million of additional tax expense we recordedin the three months ended March 31, 2020 related to a divested businessthe impairment of goodwill and other intangibles for businesses that were previously acquired as a stock acquisition, which caused an increase of 3.6% in our operating tax rate.
In connection with the CARES Act, we expect to file a claim for a refund during three and nine months ended September 30, 2019.
We have $33.0 million of state net operating loss carry forwards that will expire between 2020 and 2040, if not utilized. Based on management’s assessment ofto carryback the various state net operating losses itgenerated in the tax years ending December 31, 2018 and 2019 and have included the impact in our current provision. In an effort to maximize the expected benefits afforded by the CARES Act we plan to amend our 2018 tax return to include the additional first year depreciation deduction for qualified improvement property. The majority of the net operating losses generated in 2018 are the result of filing non-automatic accounting method changes relating to the recognition of revenue from our cemetery property and merchandise and services sales. Due to the uncertainty of the timing of receiving Internal Revenue Service approval for non-automatic accounting method changes, a reserve has been determinedrecorded against the benefit derived from this carrying back that it is more likely than not that we will not be able to realize the tax benefits of certain portions of the state losses. Accordingly, a valuation allowance has been established and is reviewed quarterly. At September 30, 2019, the valuation allowance totaled $0.2 million.net operating losses generated.
OVERVIEW OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The preparation of the Consolidated Financial Statements requires us to make estimates and judgments that affect the amounts reported in the unaudited consolidated financial statements and accompanying notes. We base our estimates on historical experience, third-party data and assumptions that we believe to be reasonable under the circumstances. The results of these considerations form the basis for making judgments about the amount and timing of revenue and expenses, the carrying value of assets and the recorded amounts of liabilities. Actual results may differ from these estimates and such estimates may change if the underlying conditions or assumptions change. Historical performance should not be viewed as indicative of future performance because there can be no assurance that our margins, operating income and net income, as a percentage of revenue, will be consistent from year to year.
Management’s discussion and analysis of financial condition and results of operations (“MD&A”) is based upon our Consolidated Financial Statements presented herewith, which have been prepared in accordance with GAAP. Our critical accounting policies are discussed in MD&A in our Annual Report on Form 10-K for the year ended December 31, 2018.2019.

SEASONALITY
Our business can be affected by seasonal fluctuations in the death rate. Generally, the death rate is higher during the winter months because the incidences of death from influenza and pneumonia are higher during this period than other periods of the year.


Item 3.Quantitative and Qualitative Disclosures About Market Risk.
In the ordinary course of business, we are typically exposed to a variety of market risks. Currently, these are primarily related to interest rate risk and changes in the values of securities associated with the preneed and perpetual care trusts. Management is actively involved in monitoring exposure to market risk and developing and utilizing appropriate risk management techniques when appropriate and when available for a reasonable price. We are not exposed to any other significant market risks.
The following quantitative and qualitative information is provided about financial instruments to which we are a party at September 30, 2019March 31, 2020 and from which we may incur future gains or losses from changes in market conditions. We do not enter into derivative or other financial instruments for speculative or trading purposes.
Hypothetical changes in interest rates and the values of securities associated with the preneed and perpetual care trusts chosen for the following estimated sensitivity analysis are considered to be reasonable near-term changes generally based on consideration of past fluctuations for each risk category. However, since it is not possible to accurately predict future changes in interest rates, these hypothetical changes may not necessarily be an indicator of probable future fluctuations.
The following information about our market-sensitive financial instruments constitutes a “forward-looking statement.”
In connection with our preneed funeral operations and preneed cemetery merchandise and service sales, the related funeral and cemetery trust funds own investments in equity and debt securities and mutual funds, which are sensitive to current market prices. Cost and market values of such investments as of September 30, 2019March 31, 2020 are presented in Item 1, “Condensed Notes to Consolidated Financial Statements,” Notes 6 7 and 97 to our Consolidated Financial Statements in this Quarterly Report on Form 10-Q. The sensitivity of the fixed income securities is such that a 0.25% change in interest rates couldcauses an approximate 1.47% change in the value of the fixed income securities by 1.67%.securities.
We monitor current and forecasted interest rate risk in the ordinary course of business and seek to maintain optimal financial flexibility, quality and solvency. As of September 30, 2019,March 31, 2020, we had outstanding borrowings under the Credit Facility of $18.0$114.0 million. Any futurefurther borrowings or voluntary prepayments against the Credit Facility or any change in the floating rate would cause a change in interest expense. We have the option to pay interest under the Credit Facility at either prime rate or the LIBOR rate plus a margin. At September 30, 2019,March 31, 2020, the prime rate margin was equivalent to 1.00%1.50% and the LIBOR rate margin was 2.00%2.50%. Assuming the outstanding balance remains unchanged, a change of 100 basis points in our borrowing rate would result in a change in income before taxes of $0.2$1.1 million. We have not entered into interest rate hedging arrangements in the past. Management continually evaluates the cost and potential benefits of interest rate hedging arrangements.
Our Convertible Notes bear interest at athe fixed annual rate of 2.75% per year.. The Convertible Notes do not contain a call feature. At September 30, 2019,March 31, 2020, the costcarrying value of the Convertible Notes on our Consolidated Balance Sheet was $5.9$6.0 million and the fair value of these notesthe Convertible Notes was $7.1$6.4 million based on the last traded or broker quoted price, as reported by the Financial Industry Regulatory Authority, Inc. (“FINRA”)FINRA)”. Increases in market interest rates may cause the value of the Convertible Notes to decrease, but such changes will not affect our interest costs. 
Our Senior Notes bear interest at athe fixed annual rate of 6.625% per year.. We may redeem all or part of the Senior Notes at any time prior to June 1, 2021 at a redemption price equal to 100% of the principal amount of Senior Notes redeemed, plus a “make whole” premium, and accrued and unpaid interest, if any, to the date of redemption. We have the right to redeem the Senior Notes at any time on or after June 1, 2021 at the redemption prices described in the Indenture,indenture governing the Senior Notes, plus accrued and unpaid interest, if any, to the date of redemption. At September 30, 2019,March 31, 2020, the costcarrying value of the Senior Notes on our Consolidated Balance Sheet was $319.6$395.6 million and the fair value of these notesthe Senior Notes was $334.0$432.3 million based on the last traded or broker quoted price, as reported by FINRA. Increases in market interest rates may cause the value of the Senior Notes to decrease, but such changes will not affect our interest costs. 
The remainder of our long-term debt and leases consistsconsist of non-interest bearing notes and fixed rate instruments that do not trade in a market and do not have a quoted market value. Any increase in market interest rates could causecauses the fair value of those liabilities to decrease, but such changes will not affect our interest costs.


Item 4.Controls and Procedures.
Management’s Evaluation of Disclosure Controls and Procedures
Our management, including our principal executive and principal financial officers, have evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of the end of the period covered by this Quarterly Report on Form 10-Q. Our disclosure controls and procedures are designed to ensure that the information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange CommissionSEC rules and forms, and to ensure that such information is accumulated and communicated to management, including our principal executive and principal financial officers, as appropriate, to allow timely decisions regarding required disclosure. Based on such evaluation, our principal executive and principal financial officers concluded that our disclosure controls and procedures are effective as of September 30, 2019March 31, 2020 and that the unaudited condensed consolidated financial statements included in this Quarterly Report on Form 10-Q fairly present, in all material respects, our financial condition, results of operations, and cash flows for the periods presented in conformity with US GAAP.
Changes in Internal Control over Financial Reporting
There was no change in our system of internal control over financial reporting (defined in Rules 13a-15(f) or 15d-15(f) under the Exchange Act) during the fiscal quarter covered by this Quarterly Report on Form 10-Q that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.


PART II – OTHER INFORMATION
Item 1.Legal Proceedings.
We and our subsidiaries are parties to a number of legal proceedings that arise from time to time in the ordinary course of our business. While the outcome of these proceedings cannot be predicted with certainty, we do not expect these matters to have a material adverse effect on our financial statements.
We self-insure against certain risks and carry insurance with coverage and coverage limits for risk in excess of the coverage amounts consistent with our assessment of risks in our business and of an acceptable level of financial exposure. Although there can be no assurance that self-insurance reserves and insurance will be sufficient to mitigate all damages, claims, or contingencies, we believe that the reserves and our insurance provides reasonable coverage for known asserted and unasserted claims. In the event we sustain a loss from a claim and the insurance carrier disputes coverage or coverage limits, we may record a charge in a different period than the recovery, if any, from the insurance carrier.
Information regarding legal proceedings is set forth in Notes 16 and 21 inSee Part I, Item 1, of this Form 10-Q, whichFinancial Statements and Supplementary Data, Note 14 for additional information is hereby incorporated by reference herein.related to our legal proceedings.
Item 1A.Risk Factors.
There have been no material changes in ourRisk Factor Update
In light of the rapidly evolving COVID-19 outbreak, we are also supplementing the risk factors as previously disclosed in Part I, Item 1A “Riskset out under “Item 1A. Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2018. Readers2019 (the “2019 Form 10-K”) with the new risk factor set out below. The risk factors below should carefully considerbe read in conjunction with the risk factors discussed in Part I, Item 1A “Risk Factors”set out in our Annual Report on2019 Form 10-K for the year ended December 31, 2018, which10-K:
Unfavorable economic conditions, including as a result of health and safety concerns, could materially affect our business, financial condition or future results. The risks described in our Annual Report on Form 10-K for the year ended December 31, 2018 are not the only risks we face. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition or results of operations.           
Our business and operational results could be adversely affected by general conditions in the U.S. economy, including conditions that are outside of our control, such as the impact of health and safety concerns from the current outbreak of the COVID-19 coronavirus (“COVID-19”), which has been declared by the World Health Organization to be a pandemic. The most recent U.S. and global economic and financial conditions related to COVID-19 resulted in extreme volatility and disruptions in the capital and credit markets. A severe or prolonged economic downturn, and the related adverse economic and health consequences could result in a variety of risks to our business, financial condition or results from operations, including weakened demand from our client families, decreased preneed sales, increased preneed installment contract defaults, increased cremation rates, reduced access to capital and credit markets or delays in obtaining client family payments. A weak or declining economy could also strain our supply partners. Additionally, our business relies heavily on our employees, including key employees due to the localized and personal nature of our business, and adverse events such as health-related concerns, the inability to travel and other matters affecting the general work environment could harm our business. In the event of a major disruption caused by the outbreak of pandemic diseases such as COVID-19, we may lose the services of a number of our key employees or experience system interruptions, which could lead to impacts to our regular business operations, inefficiencies and reputational harm. Due to the uncertainty around the ultimate impact of the COVID-19 outbreak to our business and operations, the impact on our business and operational results cannot be reasonably estimated at this time. Any of the foregoing could harm our business and we cannot anticipate all the ways in which the current COVID-19 pandemic and financial market conditions could adversely impact our business.
Covenant restrictions in our debt instruments may limit our flexibility to operate and grow our business, and if we are not able to comply with such covenants, our lenders could accelerate our indebtedness, proceed against certain collateral or exercise other remedies, which could have a material adverse effect on us.
The covenants in our Credit Facility and the indenture governing our Senior Notes contain a number of provisions that impose operating and financial restrictions which, subject to certain exceptions, limit our ability and the ability of our subsidiaries to, among other things: incur additional indebtedness (including guarantees); pay dividends or make distributions or redeem or repurchase our common stock; make investments; grant liens on assets; make capital expenditures; enter into transactions with affiliates; enter into sale-leaseback transactions; sell or dispose assets; and acquire the assets of, or merge or consolidate with, other companies.
We are required to comply with certain financial covenants in our Credit Facility. Complying with these financial covenants and other restrictive covenants, as well as those that may be contained in any future results.debt agreements, may limit our ability to finance our future operations or working capital needs or to take advantage of future business opportunities. Our ability to comply with these covenants and will depend on our future performance, which may be affected by events beyond our control. Our failure


to comply with any of these covenants or restrictions could result in a default under any future debt instrument, which could lead to an acceleration of the debt under that instrument and, in some cases, the acceleration of debt under other instruments that contain cross-default or cross-acceleration provisions, each of which could have a material adverse effect on us. In the case of an event of default, or in the event of a cross-default or cross-acceleration, we may not have sufficient funds available to make the required payments under our debt instruments. If we are unable to repay amounts owed under the terms of our Credit Facility, the lenders thereunder may choose to exercise their remedies in respect of the collateral, including a foreclosure of their lien which results in a sale of certain of our funeral assets to satisfy our obligations under the Credit Facility.
Pursuant to the terms of our Credit Facility, we must comply with, amongst other things, a maximum Total Leverage Ratio covenant which is measured quarterly. If we are unable to comply with the maximum Total Leverage Ratio, we will be in immediate default under the Credit Facility. The COVID-19 pandemic may have a future impact on our business which could result in our inability to comply with this Total Leverage Ratio covenant and other covenants in our Credit Facility. There can be no assurance that the lenders will agree to amend the Credit Facility in the future to adjust or eliminate this covenant or whether the lenders may agree to waive any non-compliance with this financial covenant or any other covenant in the future.
Moreover, if we do not maintain compliance with our continuing obligations or any covenants, terms and conditions of the Credit Facility, we could be in default and required to repay outstanding borrowings on an accelerated basis, which could subject us to decreased liquidity and other negative impacts on our business, results of operations and financial condition. It may be difficult for us to find an alternative lending source under these circumstances. Without access to borrowings under the Credit Facility, our liquidity would be adversely affected and we would lack sufficient working capital to operate our business as presently conducted. Any disruption in access to credit could force us to take measures to conserve cash.
New or revised tax regulations could have a material effect on our financial statements
New tax laws or regulations could be enacted at any time, and existing tax laws or regulations could be interpreted, amended, or applied in a manner that has a material effect on us, which could materially impact our business and financial condition. For example, on March 27, 2020, the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”) was enacted in response to the macroeconomic environment conditions posed by COVID-19. The CARES Act is a sweeping stimulus bill intended to bolster the U.S. economy, among other things, and provide emergency assistance to qualifying businesses and individuals. Based on available guidance, we anticipate that the legislative changes will have a positive impact on our earnings and cash flow. We have conducted an initial analysis into determining the impact of the legislative changes on our provision for income taxes. As the enacted legislation includes provisions that would expire after certain periods of time, the fact that our business has the potential to change its operating situation, and the existence of potential changes by state tax authorities related to conformity with federal tax regulations, the possibility exists that the future benefit of the legislation could change. In addition, it is uncertain if, and to what extent, various states will conform to the CARES Act, or any newly enacted or revised federal tax legislation. Under the CARES Act, the primary areas that should be considered for future earnings and cash impact are the changes to the interest expense limitation threshold and the technical correction to the Tax Cuts and Jobs Act regarding the qualified improvement property now being eligible for full expensing. We continue to work to determine the full impact that the recent tax legislation as a whole will have on us.

Please also refer to the complete set of Risk Factors under Item 1A in the Company’s 2019 Form 10-K, filed with the U.S. Securities and Exchange Commission on February 28, 2020, for additional risks and uncertainties to the Company that may have an adverse effect on the Company’s business, financial condition and results of operations.


Item 2.
Unregistered Sales of Equity Securities and Use of Proceeds.
The following table sets forth certain information with respect to repurchases of our common stock during the quarter ended September 30, 2019:March 31, 2020:
Period 
Total Number of Shares Purchased(1)
 Average Price Paid Per Share Total Number of Shares Purchased as Part of Publicly Announced Program 
Dollar Value of Shares That May Yet Be Purchased Under the Program(2)
         
July 1, 2019 - July 31, 2019 
 $
 
 $601,446
August 1, 2019 - August 31, 2019 702
 $22.18
 
 $601,446
September 1, 2019 - September 30, 2019 
 $
 
 $601,446
Total for quarter ended September 30, 2019 702
   
  
Period 
Total Number of Shares Purchased(1)
 Average Price Paid Per Share Total Number of Shares Purchased as Part of Publicly Announced Program 
Dollar Value of Shares That May Yet Be Purchased Under the Program(2)
         
January 1, 2020 - January 31, 2020 482
 $23.67
 
 $25,601,446
February 1, 2020 - February 29, 2020 9,392
 $23.90
 
 $25,601,446
March 1, 2020 - March 31, 2020 
 $
 
 $25,601,446
Total for quarter ended March 31, 2020 9,874
   
  
     
(1)Represents shares surrendered by employees to pay taxes withheld upon the vesting of restricted stock awards.
(2)See Note 1715 to the Consolidated Financial Statements included herein for additional information on our publicly announced share repurchase program.
Item 3.
Defaults Upon Senior Securities.
Not applicable.
Item 4.Mine Safety Disclosures.
Not applicable.
Item 5.Other Information.
None.

Item 6.Exhibits.
The exhibits required to be filed pursuant to the requirements of Item 601 of Regulation S-K are set forth in the Exhibit Index accompanying this Quarterly Report on Form 10-Q and are incorporated herein by reference.


SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
  CARRIAGE SERVICES, INC.
Date:October 30, 2019May 27, 2020/s/ Viki K. Blinderman
  Viki K. Blinderman
  Senior Vice President, Principal FinancialChief Accounting Officer and Secretary
  (Principal Financial Officer)


CARRIAGE SERVICES, INC.
INDEX OF EXHIBITS
Exhibit No. Description
10.1
10.2
*31.1 
   
*31.2 
   
**32 
   
*101 Interactive Data Files.

 __________________
(*)Filed herewith.
(**)Furnished herewith.


- 6256 -