Table of Contents
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 ____________________________________
FORM 10-Q
____________________________________ 
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2021March 31, 2022
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from            to             .
Commission File No. 000-22513

AMAZON.COM, INC.
(Exact name of registrant as specified in its charter)
 ____________________________________
Delaware 91-1646860
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
410 Terry Avenue North, Seattle, Washington 98109-5210
(206) 266-1000
(Address and telephone number, including area code, of registrant’s principal executive offices)

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Common Stock, par value $.01 per shareAMZNNasdaq Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes      No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No  ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes      No  
506,440,520508,720,481 shares of common stock, par value $0.01 per share, outstanding as of July 21, 2021April 20, 2022


Table of Contents
AMAZON.COM, INC.
FORM 10-Q
For the Quarterly Period Ended June 30, 2021March 31, 2022
INDEX
 
  Page
PART I. FINANCIAL INFORMATION
Item 1.
Item 2.
Item 3.
Item 4.
PART II. OTHER INFORMATION
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
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Table of Contents
PART I. FINANCIAL INFORMATION
Item 1.Financial Statements
AMAZON.COM, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in millions)
(unaudited)
Three Months Ended
June 30,
Six Months Ended
June 30,
Twelve Months Ended
June 30,
Three Months Ended
March 31,
Twelve Months Ended
March 31,
2020202120202021202020212021202220212022
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, BEGINNING OF PERIODCASH, CASH EQUIVALENTS, AND RESTRICTED CASH, BEGINNING OF PERIOD$27,505 $34,155 $36,410 $42,377 $22,965 $37,842 CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, BEGINNING OF PERIOD$42,377 $36,477 $27,505 $34,155 
OPERATING ACTIVITIES:OPERATING ACTIVITIES:OPERATING ACTIVITIES:
Net income5,243 7,778 7,778 15,885 13,180 29,438 
Adjustments to reconcile net income to net cash from operating activities:
Net income (loss)Net income (loss)8,107 (3,844)26,903 21,413 
Adjustments to reconcile net income (loss) to net cash from operating activities:Adjustments to reconcile net income (loss) to net cash from operating activities:
Depreciation and amortization of property and equipment and capitalized content costs, operating lease assets, and otherDepreciation and amortization of property and equipment and capitalized content costs, operating lease assets, and other5,748 8,038 11,110 15,546 22,843 29,687 Depreciation and amortization of property and equipment and capitalized content costs, operating lease assets, and other7,508 8,978 27,397 35,766 
Stock-based compensationStock-based compensation2,601 3,591 4,358 5,897 7,977 10,747 Stock-based compensation2,306 3,250 9,757 13,701 
Other operating expense (income), netOther operating expense (income), net282 18 348 48 445 (372)Other operating expense (income), net30 215 (108)322 
Other expense (income), netOther expense (income), net(769)(1,258)(204)(2,714)(310)(5,092)Other expense (income), net(1,456)8,689 (4,603)(4,161)
Deferred income taxesDeferred income taxes465 701 787 2,404 1,063 1,063 Deferred income taxes1,703 (2,001)827 (4,014)
Changes in operating assets and liabilities:Changes in operating assets and liabilities:Changes in operating assets and liabilities:
InventoriesInventories(672)(209)720 (513)(1,176)(4,082)Inventories(304)(2,614)(4,545)(11,797)
Accounts receivable, net and otherAccounts receivable, net and other(2,854)(4,462)(1,592)(6,717)(6,680)(13,294)Accounts receivable, net and other(2,255)(1,516)(11,686)(17,424)
Accounts payableAccounts payable8,616 47 573 (8,219)11,482 8,689 Accounts payable(8,266)(9,380)17,258 2,488 
Accrued expenses and otherAccrued expenses and other1,699 (1,685)(1,063)(5,745)1,110 1,071 Accrued expenses and other(4,060)(5,903)4,455 280 
Unearned revenueUnearned revenue247 156 854 1,056 1,286 1,467 Unearned revenue900 1,336 1,558 2,750 
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities20,606 12,715 23,669 16,928 51,220 59,322 Net cash provided by (used in) operating activities4,213 (2,790)67,213 39,324 
INVESTING ACTIVITIES:INVESTING ACTIVITIES:INVESTING ACTIVITIES:
Purchases of property and equipmentPurchases of property and equipment(7,459)(14,288)(14,254)(26,370)(24,263)(52,256)Purchases of property and equipment(12,082)(14,951)(45,427)(63,922)
Proceeds from property and equipment sales and incentivesProceeds from property and equipment sales and incentives844 1,300 2,212 2,195 4,895 5,080 Proceeds from property and equipment sales and incentives895 1,209 4,624 5,971 
Acquisitions, net of cash acquired, and otherAcquisitions, net of cash acquired, and other(118)(320)(210)(950)(1,385)(3,066)Acquisitions, net of cash acquired, and other(630)(6,341)(2,864)(7,696)
Sales and maturities of marketable securitiesSales and maturities of marketable securities8,138 13,213 19,764 31,039 34,641 61,512 Sales and maturities of marketable securities17,826 22,753 56,437 64,311 
Purchases of marketable securitiesPurchases of marketable securities(19,209)(21,985)(34,210)(36,660)(49,196)(74,929)Purchases of marketable securities(14,675)(1,764)(72,153)(47,246)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities(17,804)(22,080)(26,698)(30,746)(35,308)(63,659)Net cash provided by (used in) investing activities(8,666)906 (59,383)(48,582)
FINANCING ACTIVITIES:FINANCING ACTIVITIES:FINANCING ACTIVITIES:
Common stock repurchasedCommon stock repurchased— (2,666)— (2,666)
Proceeds from short-term debt, and otherProceeds from short-term debt, and other2,433 1,176 3,050 3,102 4,145 6,848 Proceeds from short-term debt, and other1,926 13,743 8,105 19,773 
Repayments of short-term debt, and otherRepayments of short-term debt, and other(1,906)(1,176)(2,537)(3,177)(3,693)(6,817)Repayments of short-term debt, and other(2,001)(6,231)(7,547)(11,983)
Proceeds from long-term debtProceeds from long-term debt9,918 18,516 9,994 18,627 10,699 19,158 Proceeds from long-term debt111 — 10,560 18,892 
Repayments of long-term debtRepayments of long-term debt(205)(41)(241)(80)(1,305)(1,392)Repayments of long-term debt(39)— (1,556)(1,551)
Principal repayments of finance leasesPrincipal repayments of finance leases(2,817)(2,804)(5,417)(6,210)(10,504)(11,435)Principal repayments of finance leases(3,406)(2,777)(11,448)(10,534)
Principal repayments of financing obligationsPrincipal repayments of financing obligations(15)(28)(32)(95)(56)(116)Principal repayments of financing obligations(67)(79)(103)(174)
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities7,408 15,643 4,817 12,167 (714)6,246 Net cash provided by (used in) financing activities(3,476)1,990 (1,989)11,757 
Foreign currency effect on cash, cash equivalents, and restricted cashForeign currency effect on cash, cash equivalents, and restricted cash127 234 (356)(59)(321)916 Foreign currency effect on cash, cash equivalents, and restricted cash(293)16 809 (55)
Net increase (decrease) in cash, cash equivalents, and restricted cashNet increase (decrease) in cash, cash equivalents, and restricted cash10,337 6,512 1,432 (1,710)14,877 2,825 Net increase (decrease) in cash, cash equivalents, and restricted cash(8,222)122 6,650 2,444 
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, END OF PERIODCASH, CASH EQUIVALENTS, AND RESTRICTED CASH, END OF PERIOD$37,842 $40,667 $37,842 $40,667 $37,842 $40,667 CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, END OF PERIOD$34,155 $36,599 $34,155 $36,599 
See accompanying notes to consolidated financial statements.
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AMAZON.COM, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(in millions, except per share data)
(unaudited)
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
Net product salesNet product sales$50,244 $58,004 $92,085 $115,495 Net product sales$57,491 $56,455 
Net service salesNet service sales38,668 55,076 72,279 106,103 Net service sales51,027 59,989 
Total net salesTotal net sales88,912 113,080 164,364 221,598 Total net sales108,518 116,444 
Operating expenses:Operating expenses:Operating expenses:
Cost of salesCost of sales52,660 64,176 96,917 126,579 Cost of sales62,403 66,499 
FulfillmentFulfillment13,806 17,638 25,337 34,168 Fulfillment16,530 20,271 
Technology and contentTechnology and content10,388 13,871 19,713 26,359 Technology and content12,488 14,842 
Marketing4,345 7,524 9,173 13,731 
Sales and marketingSales and marketing6,207 8,320 
General and administrativeGeneral and administrative1,580 2,158 3,032 4,145 General and administrative1,987 2,594 
Other operating expense (income), netOther operating expense (income), net290 11 360 49 Other operating expense (income), net38 249 
Total operating expensesTotal operating expenses83,069 105,378 154,532 205,031 Total operating expenses99,653 112,775 
Operating incomeOperating income5,843 7,702 9,832 16,567 Operating income8,865 3,669 
Interest incomeInterest income135 106 337 211 Interest income105 108 
Interest expenseInterest expense(403)(435)(805)(834)Interest expense(399)(472)
Other income (expense), netOther income (expense), net646 1,261 240 2,958 Other income (expense), net1,697 (8,570)
Total non-operating income (expense)Total non-operating income (expense)378 932 (228)2,335 Total non-operating income (expense)1,403 (8,934)
Income before income taxes6,221 8,634 9,604 18,902 
Provision for income taxes(984)(868)(1,729)(3,024)
Income (loss) before income taxesIncome (loss) before income taxes10,268 (5,265)
Benefit (provision) for income taxesBenefit (provision) for income taxes(2,156)1,422 
Equity-method investment activity, net of taxEquity-method investment activity, net of tax12 (97)Equity-method investment activity, net of tax(5)(1)
Net income$5,243 $7,778 $7,778 $15,885 
Net income (loss)Net income (loss)$8,107 $(3,844)
Basic earnings per shareBasic earnings per share$10.50 $15.40 $15.59 $31.49 Basic earnings per share$16.09 $(7.56)
Diluted earnings per shareDiluted earnings per share$10.30 $15.12 $15.32 $30.92 Diluted earnings per share$15.79 $(7.56)
Weighted-average shares used in computation of earnings per share:Weighted-average shares used in computation of earnings per share:Weighted-average shares used in computation of earnings per share:
BasicBasic500 505 499 505 Basic504 509 
DilutedDiluted509 514 508 514 Diluted513 509 
See accompanying notes to consolidated financial statements.

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AMAZON.COM, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(in millions)
(unaudited)
  
Three Months Ended
June 30,
Six Months Ended
June 30,
 2020202120202021
Net income$5,243 $7,778 $7,778 $15,885 
Other comprehensive income (loss):
Foreign currency translation adjustments, net of tax of $(8), $(17), $13 and $(4)207 159 (668)(215)
Net change in unrealized gains (losses) on available-for-sale debt securities:
Unrealized gains (losses), net of tax of $(73), $(2), $(61) and $28407 (6)205 (104)
Reclassification adjustment for losses (gains) included in “Other income (expense), net,” net of tax of $0, $4, $0 and $8(6)(12)(6)(26)
Net unrealized gains (losses) on available-for-sale debt securities401 (18)199 (130)
Total other comprehensive income (loss)608 141 (469)(345)
Comprehensive income$5,851 $7,919 $7,309 $15,540 
  
Three Months Ended
March 31,
20212022
Net income (loss)$8,107 $(3,844)
Other comprehensive income (loss):
Foreign currency translation adjustments, net of tax of $13 and $(16)(374)(333)
Net change in unrealized gains (losses) on available-for-sale debt securities:
Unrealized gains (losses), net of tax of $30 and $1(98)(662)
Reclassification adjustment for losses (gains) included in “Other income (expense), net,” net of tax of $4 and $0(14)
Net unrealized gains (losses) on available-for-sale debt securities(112)(656)
Total other comprehensive income (loss)(486)(989)
Comprehensive income (loss)$7,621 $(4,833)
See accompanying notes to consolidated financial statements.

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AMAZON.COM, INC.
CONSOLIDATED BALANCE SHEETS
(in millions, except per share data)
December 31, 2020June 30, 2021December 31, 2021March 31, 2022
(unaudited) (unaudited)
ASSETSASSETSASSETS
Current assets:Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$42,122 $40,380 Cash and cash equivalents$36,220 $36,393 
Marketable securitiesMarketable securities42,274 49,514 Marketable securities59,829 29,992 
InventoriesInventories23,795 24,119 Inventories32,640 34,987 
Accounts receivable, net and otherAccounts receivable, net and other24,542 26,835 Accounts receivable, net and other32,891 32,504 
Total current assetsTotal current assets132,733 140,848 Total current assets161,580 133,876 
Property and equipment, netProperty and equipment, net113,114 133,502 Property and equipment, net160,281 168,468 
Operating leasesOperating leases37,553 43,346 Operating leases56,082 56,161 
GoodwillGoodwill15,017 15,350 Goodwill15,371 20,229 
Other assetsOther assets22,778 27,273 Other assets27,235 32,033 
Total assetsTotal assets$321,195 $360,319 Total assets$420,549 $410,767 
LIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:Current liabilities:Current liabilities:
Accounts payableAccounts payable$72,539 $66,090 Accounts payable$78,664 $68,547 
Accrued expenses and otherAccrued expenses and other44,138 41,007 Accrued expenses and other51,775 58,141 
Unearned revenueUnearned revenue9,708 10,695 Unearned revenue11,827 12,820 
Total current liabilitiesTotal current liabilities126,385 117,792 Total current liabilities142,266 139,508 
Long-term lease liabilitiesLong-term lease liabilities52,573 56,297 Long-term lease liabilities67,651 65,731 
Long-term debtLong-term debt31,816 50,279 Long-term debt48,744 47,556 
Other long-term liabilitiesOther long-term liabilities17,017 21,148 Other long-term liabilities23,643 23,971 
Commitments and contingencies (Note 4)Commitments and contingencies (Note 4)00Commitments and contingencies (Note 4)00
Stockholders’ equity:Stockholders’ equity:Stockholders’ equity:
Preferred stock, $0.01 par value:Preferred stock, $0.01 par value:Preferred stock, $0.01 par value:
Authorized shares — 500Authorized shares — 500Authorized shares — 500
Issued and outstanding shares — NaN
Issued and outstanding shares — noneIssued and outstanding shares — none— — 
Common stock, $0.01 par value:Common stock, $0.01 par value:Common stock, $0.01 par value:
Authorized shares — 5,000Authorized shares — 5,000Authorized shares — 5,000
Issued shares — 527 and 530
Outstanding shares — 503 and 506
Issued shares — 532 and 533Issued shares — 532 and 533
Outstanding shares — 509 and 509Outstanding shares — 509 and 509
Treasury stock, at costTreasury stock, at cost(1,837)(1,837)Treasury stock, at cost(1,837)(4,503)
Additional paid-in capitalAdditional paid-in capital42,865 48,724 Additional paid-in capital55,538 58,793 
Accumulated other comprehensive income (loss)Accumulated other comprehensive income (loss)(180)(525)Accumulated other comprehensive income (loss)(1,376)(2,365)
Retained earningsRetained earnings52,551 68,436 Retained earnings85,915 82,071 
Total stockholders’ equityTotal stockholders’ equity93,404 114,803 Total stockholders’ equity138,245 134,001 
Total liabilities and stockholders’ equityTotal liabilities and stockholders’ equity$321,195 $360,319 Total liabilities and stockholders’ equity$420,549 $410,767 
See accompanying notes to consolidated financial statements.

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AMAZON.COM, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

Note 1 — ACCOUNTING POLICIES AND SUPPLEMENTAL DISCLOSURES
Unaudited Interim Financial Information
We have prepared the accompanying consolidated financial statements pursuant to the rules and regulations of the Securities and Exchange Commission (the “SEC”) for interim financial reporting. These consolidated financial statements are unaudited and, in our opinion, include all adjustments, consisting of normal recurring adjustments and accruals necessary for a fair presentation of our consolidated cash flows, operating results, and balance sheets for the periods presented. Operating results for the periods presented are not necessarily indicative of the results that may be expected for 20212022 due to seasonal and other factors. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (“GAAP”) have been omitted in accordance with the rules and regulations of the SEC. These consolidated financial statements should be read in conjunction with the audited consolidated financial statements and accompanying notes in Item 8 of Part II, “Financial Statements and Supplementary Data,” of our 20202021 Annual Report on Form 10-K.
Principles of Consolidation
The consolidated financial statements include the accounts of Amazon.com, Inc. and its consolidated entities (collectively, the “Company”), consisting of its wholly-owned subsidiaries and those entities in which we have a variable interest and of which we are the primary beneficiary, including certain entities in India and certain entities that support our seller lending financing activities. Intercompany balances and transactions between consolidated entities are eliminated.
Use of Estimates
The preparation of financial statements in conformity with GAAP requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent liabilities in the consolidated financial statements and accompanying notes. Estimates are used for, but not limited to, income taxes, useful lives of equipment, commitments and contingencies, valuation of acquired intangibles and goodwill, stock-based compensation forfeiture rates, vendor funding, inventory valuation, collectability of receivables, and valuation and impairment of investments. Actual results could differ materially from these estimates.
We review the useful lives of equipment on an ongoing basis, and effective January 1, 2022 we changed our estimate of the useful lives for our servers from four to five years and for our networking equipment from five to six years. The longer useful lives are due to continuous improvements in our hardware, software, and data center designs. The effect of this change in estimate for Q1 2022, based on servers and networking equipment that were included in “Property and equipment, net” as of December 31, 2021 and those acquired during the quarter ended March 31, 2022, was a reduction in depreciation and amortization expense of $973 million and a benefit to net loss of $769 million, or $1.51 per basic share and $1.51 per diluted share.
Supplemental Cash Flow Information
The following table shows supplemental cash flow information (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Twelve Months Ended
June 30,
Three Months Ended
March 31,
Twelve Months Ended
March 31,
2020202120202021202020212021202220212022
SUPPLEMENTAL CASH FLOW INFORMATION:SUPPLEMENTAL CASH FLOW INFORMATION:SUPPLEMENTAL CASH FLOW INFORMATION:
Cash paid for interest on debtCash paid for interest on debt$139 $179 $430 $455 $872 $942 Cash paid for interest on debt$276 $279 $902 $1,101 
Cash paid for operating leasesCash paid for operating leases1,086 1,577 2,115 3,217 3,929 5,577 Cash paid for operating leases1,640 2,367 5,086 7,449 
Cash paid for interest on finance leasesCash paid for interest on finance leases161 129 329 286 662 569 Cash paid for interest on finance leases157 107 601 471 
Cash paid for interest on financing obligationsCash paid for interest on financing obligations21 35 43 68 77 127 Cash paid for interest on financing obligations33 58 113 178 
Cash paid for income taxes, net of refundsCash paid for income taxes, net of refunds486 1,803 791 2,604 1,221 3,526 Cash paid for income taxes, net of refunds801 453 2,209 3,340 
Assets acquired under operating leasesAssets acquired under operating leases3,347 5,578 5,755 9,114 10,530 19,576 Assets acquired under operating leases3,536 2,175 17,345 24,008 
Property and equipment acquired under finance leasesProperty and equipment acquired under finance leases3,155 1,642 5,321 3,709 13,110 9,976 Property and equipment acquired under finance leases2,067 166 11,489 5,160 
Property and equipment acquired under build-to-suit arrangements482 1,094 861 1,981 1,504 3,387 
Property and equipment acquired under build-to-suit lease arrangementsProperty and equipment acquired under build-to-suit lease arrangements887 1,332 2,775 6,061 
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Earnings Per Share
Basic earnings per share is calculated using our weighted-average outstanding common shares. Diluted earnings per share is calculated using our weighted-average outstanding common shares including the dilutive effect of stock awards as determined under the treasury stock method. In periods when we have a net loss, stock awards are excluded from our calculation of earnings per share as their inclusion would have an antidilutive effect.
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The following table shows the calculation of diluted shares (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
Shares used in computation of basic earnings per shareShares used in computation of basic earnings per share500 505 499 505 Shares used in computation of basic earnings per share504 509 
Total dilutive effect of outstanding stock awardsTotal dilutive effect of outstanding stock awardsTotal dilutive effect of outstanding stock awards— 
Shares used in computation of diluted earnings per shareShares used in computation of diluted earnings per share509 514 508 514 Shares used in computation of diluted earnings per share513 509 
Other Income (Expense), Net
Other income (expense), net, is as follows (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
Marketable equity securities valuation gains (losses)Marketable equity securities valuation gains (losses)$235 $157 $204 $81 Marketable equity securities valuation gains (losses)$(76)$(8,245)
Equity warrant valuation gains (losses)Equity warrant valuation gains (losses)418 939 266 1,244 Equity warrant valuation gains (losses)305 (312)
Upward adjustments relating to equity investments in private companiesUpward adjustments relating to equity investments in private companies31 1,506 Upward adjustments relating to equity investments in private companies1,475 
Foreign currency gains (losses)Foreign currency gains (losses)13 110 (209)79 Foreign currency gains (losses)(31)14 
Other, netOther, net(20)24 (21)48 Other, net24 (34)
Total other income (expense), netTotal other income (expense), net646 1,261 240 2,958 Total other income (expense), net1,697 (8,570)
Included in other income (expense), net for the three months ended March 31, 2022 is a marketable equity securities valuation loss of $7.6 billion from our equity investment in Rivian Automotive, Inc. (“Rivian”). Our investment in Rivian’s preferred stock was accounted for at cost, with adjustments for observable changes in prices or impairments, prior to Rivian’s initial public offering in November 2021, which resulted in the conversion of our preferred stock to Class A common stock. As of March 31, 2022, we held 158 million shares of Rivian’s Class A common stock, representing an approximate 18% ownership interest, and an approximate 16% voting interest. We determined that we have the ability to exercise significant influence over Rivian through our equity investment, our commercial arrangement for the purchase of electric vehicles, and one of our employees serving on Rivian’s board of directors. We elected the fair value option to account for our equity investment in Rivian, which is included in “Marketable securities” on our consolidated balance sheets.
Required summarized financial information of Rivian as disclosed in its most recent SEC filings is as follows (in millions):
Year Ended
December 31, 2020
Year Ended
December 31, 2021
Revenues$— $55 
Gross profit— (465)
Loss from operations(1,021)(4,220)
Net loss(1,018)(4,688)
Inventories
Inventories, consisting of products available for sale, are primarily accounted for using the first-in, first-out method, and are valued at the lower of cost and net realizable value. This valuation requires us to make judgments, based on currently available information, about the likely method of disposition, such as through sales to individual customers, returns to product vendors, or liquidations, and expected recoverable values of each disposition category. The inventory valuation allowance, representing a write-down of inventory, was $2.3$2.6 billion and $2.4$2.5 billion as of December 31, 20202021 and June 30, 2021.March 31, 2022.
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Accounts Receivable, Net and Other
Included in “Accounts receivable, net and other” on our consolidated balance sheets are amounts primarily related to customers, vendors, and sellers. As of December 31, 20202021 and June 30, 2021,March 31, 2022, customer receivables, net, were $14.8$20.2 billion and $16.3$20.9 billion, vendor receivables, net, were $4.8$5.3 billion and $4.2 billion, and seller receivables, net, were $381 million$1.0 billion and $646 million.$1.1 billion. Seller receivables are amounts due from sellers related to our seller lending program, which provides funding to sellers primarily to procure inventory.
We estimate losses on receivables based on expected losses, including our historical experience of actual losses. The allowance for doubtful accounts was $1.1 billion as of December 31, 20202021 and June 30, 2021.March 31, 2022.
Digital Video and Music Content
The total capitalized costs of video, which is primarily released content, and music as of December 31, 20202021 and June 30, 2021March 31, 2022 were $6.8$10.7 billion and $8.6$14.5 billion. Total video and music expense was $2.8$3.0 billion and $3.1$3.5 billion in Q2 2020 and Q2Q1 2021 and $5.2 billion and $6.2 billion for the six months ended June 30, 2020 and 2021.Q1 2022.
Unearned Revenue
Unearned revenue is recorded when payments are received or due in advance of performing our service obligations and is recognized over the service period. Unearned revenue primarily relates to prepayments of AWS services and Amazon Prime memberships. Our total unearned revenue as of December 31, 20202021 was $11.6$14.0 billion, of which $6.7$5.1 billion was recognized as revenue during the sixthree months ended June 30, 2021.March 31, 2022. Included in “Other long-term liabilities” on our consolidated balance sheets was $1.9$2.2 billion and $2.5 billion of unearned revenue as of December 31, 20202021 and June 30, 2021.March 31, 2022.
Additionally, we have performance obligations, primarily related to AWS, associated with commitments in customer contracts for future services that have not yet been recognized in our consolidated financial statements. For contracts with original terms that exceed one year, those commitments not yet recognized were $60.7$88.9 billion as of June 30, 2021.March 31, 2022. The weighted-average remaining life of our long-term contracts is 3.63.8 years. However, the amount and timing of revenue recognition is largely driven by customer usage, which can extend beyond the original contractual term.
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Acquisition Activity

TableOn March 17, 2022, we acquired MGM Holdings Inc. (“MGM”), for cash consideration of Contentsapproximately $6.1 billion, net of cash acquired, to provide more digital media content options for customers. We also assumed $2.5 billion of debt, which we repaid immediately after closing. The acquired assets primarily consist of $3.4 billion of video content and $4.9 billion of goodwill, the majority of which is allocated to our North America segment. Due to the limited amount of time since the MGM acquisition, the valuation of certain assets and liabilities is preliminary and subject to change.
Pro forma results of operations have not been presented because the effects of the MGM acquisition were not material to our consolidated results of operations. Acquisition-related costs were expensed as incurred and were not significant.
Note 2 — FINANCIAL INSTRUMENTS
Cash, Cash Equivalents, Restricted Cash, and Marketable Securities
As of December 31, 20202021 and June 30, 2021,March 31, 2022, our cash, cash equivalents, restricted cash, and marketable securities primarily consisted of cash, AAA-rated money market funds, U.S. and foreign government and agency securities, other investment grade securities, and marketable equity securities. Cash equivalents and marketable securities are recorded at fair value. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. To increase the comparability of fair value measures, the following hierarchy prioritizes the inputs to valuation methodologies used to measure fair value:
Level 11—Valuations based on quoted prices for identical assets and liabilities in active markets.
Level 22—Valuations based on observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets that are not active, or other inputs that are observable or can be corroborated by observable market data.
Level 33—Valuations based on unobservable inputs reflecting our own assumptions, consistent with reasonably available assumptions made by other market participants. These valuations require significant judgment.
We measure the fair value of money market funds and certain marketable equity securities based on quoted prices in active markets for identical assets or liabilities. Other marketable securities were valued either based on recent trades of securities in inactive markets or based on quoted market prices of similar instruments and other significant inputs derived from
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or corroborated by observable market data. We did not hold significant amounts of marketable securities categorized as Level 3 assets as of December 31, 20202021 and June 30, 2021.March 31, 2022.
The following table summarizes, by major security type, our cash, cash equivalents, restricted cash, and marketable securities that are measured at fair value on a recurring basis and are categorized using the fair value hierarchy (in millions):
December 31, 2020June 30, 2021 December 31, 2021March 31, 2022
Total
Estimated
Fair Value
Cost or
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Total
Estimated
Fair Value
Total
Estimated
Fair Value
Cost or
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Total
Estimated
Fair Value
CashCash$10,063 $10,266 $— — $10,266 Cash$10,942 $10,268 $— — $10,268 
Level 1 securities:Level 1 securities:Level 1 securities:
Money market fundsMoney market funds27,430 24,587 — — 24,587 Money market funds20,312 23,858 — — 23,858 
Equity securities (1)(3)Equity securities (1)(3)617 772 Equity securities (1)(3)1,646 9,121 
Level 2 securities:Level 2 securities:Level 2 securities:
Foreign government and agency securitiesForeign government and agency securities5,131 1,423 1,424 Foreign government and agency securities181 50 — (1)49 
U.S. government and agency securitiesU.S. government and agency securities7,439 6,987 18 (9)6,996 U.S. government and agency securities4,300 2,610 — (97)2,513 
Corporate debt securitiesCorporate debt securities29,988 39,049 189 (14)39,224 Corporate debt securities35,764 17,097 — (517)16,580 
Asset-backed securitiesAsset-backed securities3,235 4,976 20 (4)4,992 Asset-backed securities6,738 3,841 — (116)3,725 
Other fixed income securitiesOther fixed income securities710 785 (1)790 Other fixed income securities686 409 — (16)393 
Equity securities (1)(3)Equity securities (1)(3)40 1,133 Equity securities (1)(3)15,740 87 
$84,653 $88,073 $234 $(28)$90,184 $96,309 $58,133 $— $(747)$66,594 
Less: Restricted cash, cash equivalents, and marketable securities (2)Less: Restricted cash, cash equivalents, and marketable securities (2)(257)(290)Less: Restricted cash, cash equivalents, and marketable securities (2)(260)(209)
Total cash, cash equivalents, and marketable securitiesTotal cash, cash equivalents, and marketable securities$84,396 $89,894 Total cash, cash equivalents, and marketable securities$96,049 $66,385 
___________________
(1)The related unrealized gain (loss) recorded in “Other income (expense), net” was $235$3 million and $119 million$(8.1) billion in Q2 2020 and Q2Q1 2021 and $204 million and $122 million for the six months ended June 30, 2020 and 2021.Q1 2022.
(2)We are required to pledge or otherwise restrict a portion of our cash, cash equivalents, and marketable fixed income securities primarily as collateral for real estate, amounts due to third-party sellers in certain jurisdictions, debt, and standby and trade letters of credit. We classify cash, cash equivalents, and marketable fixed income securities with use restrictions of less than twelve months as “Accounts receivable, net and other” and of twelve months or longer as non-current “Other assets” on our consolidated balance sheets. See “Note 4 — Commitments and Contingencies.”
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Table(3)Our equity investment in Rivian had a fair value of Contents$15.6 billion and $8.0 billion as of December 31, 2021 and March 31, 2022, respectively. The investment was subject to regulatory sales restrictions resulting in a discount for lack of marketability of approximately $800 million as of December 31, 2021, which expired in Q1 2022. In addition, we are subject to contractual sales restrictions that expire in May 2022.
The following table summarizes the remaining contractual maturities of our cash equivalents and marketable fixed income securities as of June 30, 2021March 31, 2022 (in millions):
Amortized
Cost
Estimated
Fair Value
Amortized
Cost
Estimated
Fair Value
Due within one yearDue within one year$50,515 $50,530 Due within one year$29,151 $29,144 
Due after one year through five yearsDue after one year through five years22,210 22,382 Due after one year through five years15,512 14,873 
Due after five years through ten yearsDue after five years through ten years1,445 1,450 Due after five years through ten years822 796 
Due after ten yearsDue after ten years3,637 3,651 Due after ten years2,380 2,305 
TotalTotal$77,807 $78,013 Total$47,865 $47,118 
Actual maturities may differ from the contractual maturities because borrowers may have certain prepayment conditions.
Equity Warrants and Non-Marketable Equity Investments
We hold equity warrants giving us the right to acquire stock of other companies. As of December 31, 20202021 and June 30, 2021,March 31, 2022, these warrants had a fair value of $3.0$3.4 billion and $3.6$3.3 billion, and are recorded within “Other assets” on our consolidated balance sheets with gains and losses recognized in “Other income (expense), net” on our consolidated statements of operations. These warrants are primarily classified as Level 2 assets.
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As of December 31, 20202021 and June 30, 2021,March 31, 2022, equity investments not accounted for under the equity-method and without readily determinable fair values had a carrying value of $2.7 billion$603 million and $3.7 billion,$657 million, and are recorded within “Other assets” on our consolidated balance sheets with adjustments recognized in “Other income (expense), net” on our consolidated statements of operations.
Consolidated Statements of Cash Flows Reconciliation
The following table provides a reconciliation of the amount of cash, cash equivalents, and restricted cash reported within the consolidated balance sheets to the total of the same such amounts shown in the consolidated statements of cash flows (in millions):
December 31, 2020June 30, 2021December 31, 2021March 31, 2022
Cash and cash equivalentsCash and cash equivalents$42,122 $40,380 Cash and cash equivalents$36,220 $36,393 
Restricted cash included in accounts receivable, net and otherRestricted cash included in accounts receivable, net and other233 265 Restricted cash included in accounts receivable, net and other242 191 
Restricted cash included in other assetsRestricted cash included in other assets22 22 Restricted cash included in other assets15 15 
Total cash, cash equivalents, and restricted cash shown in the consolidated statements of cash flowsTotal cash, cash equivalents, and restricted cash shown in the consolidated statements of cash flows$42,377 $40,667 Total cash, cash equivalents, and restricted cash shown in the consolidated statements of cash flows$36,477 $36,599 
Note 3 — LEASES
We have entered into non-cancellable operating and finance leases for fulfillment, delivery, office, physical store, data center, and sortation facilities as well as server and networking equipment, vehicles, and aircraft. Gross assets acquired under finance leases, inclusive of those where title transfers at the end of the lease, are recorded in “Property and equipment, net” and were $68.1$72.2 billion and $70.2$71.0 billion as of December 31, 20202021 and June 30, 2021.March 31, 2022. Accumulated amortization associated with finance leases was $36.5$43.4 billion and $39.9$43.8 billion as of December 31, 20202021 and June 30, 2021.March 31, 2022.
Lease cost recognized in our consolidated statements of operations is summarized as follows (in millions):
Three Months Ended June 30,Six Months Ended June 30,
2020202120202021
Operating lease cost$1,149 $1,662 $2,217 $3,218 
Finance lease cost:
Amortization of lease assets2,029 2,489 3,923 4,945 
Interest on lease liabilities156 119 320 251 
Finance lease cost2,185 2,608 4,243 5,196 
Variable lease cost294 415 558 763 
Total lease cost$3,628 $4,685 $7,018 $9,177 
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Three Months Ended March 31,
20212022
Operating lease cost$1,556 $2,103 
Finance lease cost:
Amortization of lease assets2,456 1,560 
Interest on lease liabilities132 103 
Finance lease cost2,588 1,663 
Variable lease cost348 469 
Total lease cost$4,492 $4,235 
Other information about lease amounts recognized in our consolidated financial statements is as follows:
December 31, 2020June 30, 2021 December 31, 2021March 31, 2022
Weighted-average remaining lease term – operating leasesWeighted-average remaining lease term – operating leases10.7 years10.7 yearsWeighted-average remaining lease term – operating leases11.3 years11.1 years
Weighted-average remaining lease term – finance leasesWeighted-average remaining lease term – finance leases6.2 years6.8 yearsWeighted-average remaining lease term – finance leases8.1 years8.6 years
Weighted-average discount rate – operating leasesWeighted-average discount rate – operating leases2.5 %2.4 %Weighted-average discount rate – operating leases2.2 %2.3 %
Weighted-average discount rate – finance leasesWeighted-average discount rate – finance leases2.1 %2.1 %Weighted-average discount rate – finance leases2.0 %2.1 %
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Our lease liabilities were as follows (in millions):
December 31, 2020December 31, 2021
Operating LeasesFinance LeasesTotal Operating LeasesFinance LeasesTotal
Gross lease liabilitiesGross lease liabilities$44,833 $30,437 $75,270 Gross lease liabilities$66,269 $25,866 $92,135 
Less: imputed interestLess: imputed interest(5,734)(2,003)(7,737)Less: imputed interest(7,939)(2,113)(10,052)
Present value of lease liabilitiesPresent value of lease liabilities39,099 28,434 67,533 Present value of lease liabilities58,330 23,753 82,083 
Less: current portion of lease liabilitiesLess: current portion of lease liabilities(4,586)(10,374)(14,960)Less: current portion of lease liabilities(6,349)(8,083)(14,432)
Total long-term lease liabilitiesTotal long-term lease liabilities$34,513 $18,060 $52,573 Total long-term lease liabilities$51,981 $15,670 $67,651 
June 30, 2021March 31, 2022
Operating LeasesFinance LeasesTotal Operating LeasesFinance LeasesTotal
Gross lease liabilitiesGross lease liabilities$51,702 $27,613 $79,315 Gross lease liabilities$66,144 $23,094 $89,238 
Less: imputed interestLess: imputed interest(6,419)(1,943)(8,362)Less: imputed interest(7,858)(2,167)(10,025)
Present value of lease liabilitiesPresent value of lease liabilities45,283 25,670 70,953 Present value of lease liabilities58,286 20,927 79,213 
Less: current portion of lease liabilitiesLess: current portion of lease liabilities(5,214)(9,442)(14,656)Less: current portion of lease liabilities(6,640)(6,842)(13,482)
Total long-term lease liabilitiesTotal long-term lease liabilities$40,069 $16,228 $56,297 Total long-term lease liabilities$51,646 $14,085 $65,731 
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Note 4 — COMMITMENTS AND CONTINGENCIES
Commitments
The following summarizes our principal contractual commitments, excluding open orders for purchases that support normal operations and are generally cancellable, as of June 30, 2021March 31, 2022 (in millions):
Six Months Ended December 31,Year Ended December 31,   Nine Months Ended December 31,Year Ended December 31,  
20212022202320242025ThereafterTotal 20222023202420252026ThereafterTotal
Long-term debt principal and interestLong-term debt principal and interest$1,772 $2,997 $4,725 $7,120 $3,401 $56,613 $76,628 Long-term debt principal and interest$2,572 $4,862 $7,017 $3,400 $3,829 $52,784 $74,464 
Operating lease liabilitiesOperating lease liabilities3,130 6,132 5,709 5,209 4,752 26,770 51,702 Operating lease liabilities5,883 7,429 6,890 6,364 5,798 33,780 66,144 
Finance lease liabilities, including interestFinance lease liabilities, including interest4,802 8,124 4,362 1,787 1,110 7,428 27,613 Finance lease liabilities, including interest5,459 4,748 2,266 1,357 1,224 8,040 23,094 
Financing obligations, including interest (1)Financing obligations, including interest (1)120 269 273 272 272 4,349 5,555 Financing obligations, including interest (1)340 466 465 456 464 7,181 9,372 
Leases not yet commencedLeases not yet commenced713 2,073 2,506 2,650 2,599 29,191 39,732 Leases not yet commenced959 2,006 2,412 2,378 2,422 23,593 33,770 
Unconditional purchase obligations (2)Unconditional purchase obligations (2)1,251 5,508 5,062 4,492 4,180 13,617 34,110 Unconditional purchase obligations (2)4,390 5,838 5,153 4,712 4,166 9,394 33,653 
Other commitments (3)(4)Other commitments (3)(4)2,624 2,993 1,414 1,080 914 11,277 20,302 Other commitments (3)(4)2,642 1,842 1,319 973 1,093 10,938 18,807 
Total commitmentsTotal commitments$14,412 $28,096 $24,051 $22,610 $17,228 $149,245 $255,642 Total commitments$22,245 $27,191 $25,522 $19,640 $18,996 $145,710 $259,304 
___________________
(1)Includes non-cancellable financing obligations for fulfillment, sortation, and data center facilities. Excluding interest, current financing obligations of $111$196 million and $132$217 million are recorded within “Accrued expenses and other” and $3.4$6.2 billion and $3.8$6.8 billion are recorded within “Other long-term liabilities” as of December 31, 20202021 and June 30, 2021.March 31, 2022. The weighted-average remaining term of the financing obligations was 19.0 and 18.8 years and the weighted-average imputed interest rate was 3.8%3.2% and 3.7%3.3% as of December 31, 20202021 and June 30, 2021.March 31, 2022.
(2)Includes unconditional purchase obligations related to certain products offered in our Whole Foods Market stores and long-term agreements to acquire and license digital media content that are not reflected on the consolidated balance sheets.sheets and certain products offered in our Whole Foods Market stores. For those digital media content agreements with variable terms, we do not estimate the total obligation beyond any minimum quantities and/or pricing as of the reporting date. Purchase obligations associated with renewal provisions solely at the option of the content provider are included to the extent such commitments are fixed or a minimum amount is specified.
(3)Includes the estimated timing and amounts of payments for rent and tenant improvements associated with build-to-suit lease arrangements that are under construction, asset retirement obligations, and liabilities associated with digital media content agreements with initial terms greater than one year.
(4)Excludes approximately $2.8$3.3 billion of accrued tax contingencies for which we cannot make a reasonably reliable estimate of the amount and period of payment, if any.
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In addition, in May 2021, we entered into an agreement to acquire MGM Holdings Inc. (“MGM”) for approximately $8.5 billion, including MGM’s debt, subject to customary closing conditions. We expect to fund this acquisition with cash on hand.
Pledged Assets
Aspay the previously disclosed €1.13 billion fine imposed by the Italian Competition Authority in December 2021, which we will seek to recover pending conclusion of December 31, 2020 and June 30, 2021, we have pledged or otherwise restricted $875 million and $882 million of our cash, cash equivalents, and marketable securities, and certain property and equipment primarily as collateral for real estate, amounts due to third-party sellers in certain jurisdictions, debt, and standby and trade letters of credit. Additionally, we have pledged our cash and seller receivables for debt related to our Credit Facility. See “Note 5 — Debt.”all appeals.
Other Contingencies
We are disputing claims and denials of refunds or credits related to various indirectnon-income taxes (such as sales, value added, consumption, service, and similar taxes), including in jurisdictions in which we already collect and remit these taxes. IfThese non-income tax controversies typically relate to (i) the relevant taxing authorities were to prevail, we could be subject to significant additional tax costs. For example, in June 2017, the Statetaxability of South Carolina issued an assessment for uncollected salesproducts and use taxes for the period from January 2016 to March 2016,services, including interestcross-border intercompany transactions, (ii) collection and penalties. South Carolina is alleging that we should have collected sales and use taxeswithholding on transactions by our third-party sellers. In September 2019,with third parties, and (iii) the South Carolina Administrative Law Court ruled in favoradequacy of the Department of Revenue and we have appealed the decisioncompliance with reporting obligations, including evolving documentation requirements. Due to the state Courtinherent complexity and uncertainty of Appeals. We believethese matters and the assessment is without meritjudicial and intend to defend ourselves vigorouslyregulatory processes in this matter.certain jurisdictions, the final outcome of any such controversies may be materially different from our expectations.
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Legal Proceedings
The Company is involved from time to time in claims, proceedings, and litigation, including the matters described in Item 8 of Part II, “Financial Statements and Supplementary Data — Note 7 — Commitments and Contingencies — Legal Proceedings” of our 20202021 Annual Report on Form 10-K as supplemented by the following:
On July 16, 2021, the Luxembourg National Commission for Data Protection (the “CNPD”) issuedIn December 2018, Kove IO, Inc. filed a decisioncomplaint against Amazon Europe Core S.à r.l. claimingWeb Services, Inc. in the United States District Court for the Northern District of Illinois. The complaint alleges, among other things, that Amazon’s processingAmazon S3 and DynamoDB infringe U.S. Patent Nos. 7,814,170 and 7,103,640, both entitled “Network Distributed Tracking Wire Transfer Protocol,” and 7,233,978, entitled “Method And Apparatus For Managing Location Information In A Network Separate From The Data To Which The Location Information Pertains.” The complaint seeks an unspecified amount of personal data did not complydamages, enhanced damages, attorneys’ fees, costs, interest, and injunctive relief. In March 2022, the case was stayed pending resolution of review petitions we filed with the EU General Data Protection Regulation. The decision imposes a fineUnited States Patent and Trademark Office. We dispute the allegations of €746 million and corresponding practice revisions. We believe the CNPD’s decision to be without meritwrongdoing and intend to defend ourselves vigorously in this matter.
Beginning in March 2020, with Frame-Wilson v. Amazon.com, Inc. filed in the United States District Court for the Western District of Washington, a number of cases have been filed in the U.S. and Canada alleging, among other things, price fixing arrangements between Amazon.com, Inc. and third-party sellers in Amazon’s stores, monopolization and attempted monopolization, and consumer protection and unjust enrichment claims. Some of the cases include allegations of several distinct purported classes, including consumers who purchased a product through Amazon’s stores and consumers who purchased a product offered by Amazon through another e-commerce retailer. The complaints seek billions of dollars of alleged actual damages, treble damages, punitive damages, and injunctive relief. Individuals have also initiated arbitrations based on substantially similar allegations. In March 2022, the court in the Frame-Wilson case granted Amazon’s motion to dismiss claims alleging that Amazon’s pricing policies are inherently illegal under federal law and claims alleging competition and consumer protection violations under state law, and denied Amazon’s motion to dismiss claims alleging that Amazon’s pricing policies are an unlawful restraint of trade under federal law. We dispute the remaining allegations of wrongdoing and intend to defend ourselves vigorously in these matters.
In November 2021, Jawbone Innovations, LLC filed a complaint against Amazon.com, Inc. and Amazon.com Services, Inc. in the United States District Court for the Eastern District of Texas. The complaint alleges, among other things, that Amazon Echo smart speakers and displays, Fire TV Cube, and Echo Buds infringe U.S. Patent Nos. 7,246,058, entitled “Detecting Voiced and Unvoiced Speech Using Both Acoustic and Nonacoustic Sensors”; 8,019,091, entitled “Voice Activity Detector (VAD)-Based Multiple-Microphone Acoustic Noise Suppression”; 8,280,072, entitled “Microphone Array with Rear Venting”; 8,321,213 and 8,326,611, both entitled “Acoustic Voice Activity Detection (AVAD) for Electronic Systems”; 8,467,543, entitled “Microphone and Voice Activity Detection (VAD) Configurations for Use with Communications Systems”; 8,503,691, entitled “Virtual Microphone Arrays Using Dual Omnidirectional Microphone Array (DOMA)”; 10,779,080, entitled “Dual Omnidirectional Microphone Array (DOMA)”; and 11,122,357, entitled “Forming Virtual Microphone Arrays Using Dual Omnidirectional Microphone Array (DOMA).” The complaint seeks an unspecified amount of damages, enhanced damages, attorneys’ fees, costs, interest, and injunctive relief. We dispute the allegations of wrongdoing and intend to defend ourselves vigorously in these matters.this matter.
In addition, we are regularly subject to claims, litigation, and other proceedings, including potential regulatory proceedings, involving patent and other intellectual property matters, taxes, labor and employment, competition and antitrust, privacy and data protection, consumer protection, commercial disputes, goods and services offered by us and by third parties, and other matters.
The outcomes of our legal proceedings and other contingencies are inherently unpredictable, subject to significant uncertainties, and could be material to our operating results and cash flows for a particular period. We evaluate, on a regular basis, developments in our legal proceedings and other contingencies that could affect the amount of liability, including
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amounts in excess of any previous accruals and reasonably possible losses disclosed, and make adjustments and changes to our accruals and disclosures as appropriate. For the matters we disclose that do not include an estimate of the amount of loss or range of losses, such an estimate is not possible or is immaterial, and we may be unable to estimate the possible loss or range of losses that could potentially result from the application of non-monetary remedies. Until the final resolution of such matters, if any of our estimates and assumptions change or prove to have been incorrect, we may experience losses in excess of the amounts recorded, which could have a material effect on our business, consolidated financial position, results of operations, or cash flows.
See also “Note 7 — Income Taxes.”
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Note 5 — DEBT
As of June 30, 2021,March 31, 2022, we had $50.7$49.7 billion of unsecured senior notes outstanding (the “Notes”). We issued $18.5 billion and $803 million of Notes in May 2021, of which $1.0 billion was issued for green or social projects, such as projects related to clean transportation, renewable energy, sustainable buildings, affordable housing, or socioeconomic advancement and empowerment, and the remainder for general corporate purposes. We also had other long-term debt and borrowings under our credit facility of $924 million and $1.0 billion as of December 31, 2020 and June 30, 2021.facility. Our total long-term debt obligations are as follows (in millions):
Maturities (1)Stated Interest RatesEffective Interest RatesDecember 31, 2020June 30, 2021Maturities (1)Stated Interest RatesEffective Interest RatesDecember 31, 2021March 31, 2022
2012 Notes issuance of $3.0 billion2012 Notes issuance of $3.0 billion20222.50%2.66%1,250 1,250 2012 Notes issuance of $3.0 billion20222.50%2.66%1,250 1,250 
2014 Notes issuance of $6.0 billion2014 Notes issuance of $6.0 billion2021 - 20443.30% - 4.95%3.43% - 5.11%5,000 5,000 2014 Notes issuance of $6.0 billion2024 - 20443.80% - 4.95%3.90% - 5.11%4,000 4,000 
2017 Notes issuance of $17.0 billion2017 Notes issuance of $17.0 billion2023 - 20572.40% - 5.20%2.56% - 4.33%16,000 16,000 2017 Notes issuance of $17.0 billion2023 - 20572.40% - 5.20%2.56% - 4.33%16,000 16,000 
2020 Notes issuance of $10.0 billion2020 Notes issuance of $10.0 billion2023 - 20600.40% - 2.70%0.56% - 2.77%10,000 10,000 2020 Notes issuance of $10.0 billion2023 - 20600.40% - 2.70%0.56% - 2.77%10,000 10,000 
2021 Notes issuance of $18.5 billion2021 Notes issuance of $18.5 billion2023 - 20610.25% - 3.25%0.35% - 3.31%18,500 2021 Notes issuance of $18.5 billion2023 - 20610.25% - 3.25%0.35% - 3.31%18,500 18,500 
Credit FacilityCredit Facility338 503 Credit Facility803 803 
Other long-term debt586 509 
Total face value of long-term debtTotal face value of long-term debt33,174 51,762 Total face value of long-term debt50,553 50,553 
Unamortized discount and issuance costs, netUnamortized discount and issuance costs, net(203)(325)Unamortized discount and issuance costs, net(318)(316)
Less current portion of long-term debtLess current portion of long-term debt(1,155)(1,158)Less current portion of long-term debt(1,491)(2,681)
Long-term debtLong-term debt$31,816 $50,279 Long-term debt$48,744 $47,556 
___________________
(1) The weighted-average remaining lives of the 2012, 2014, 2017, 2020, and 2021 Notes were 1.4, 11.3, 15.7, 18.2,0.7, 13.3, 15.0, 17.5, and 14.814.1 years as of June 30, 2021.March 31, 2022. The combined weighted-average remaining life of the Notes was 15.114.6 years as of June 30, 2021.March 31, 2022.
Interest on the Notes is payable semi-annually in arrears. We may redeem the Notes at any time in whole, or from time to time, in part at specified redemption prices. We are not subject to any financial covenants under the Notes. The estimated fair value of the Notes was approximately $37.7$53.3 billion and $54.6$49.0 billion as of December 31, 20202021 and June 30, 2021,March 31, 2022, which is based on quoted prices for our debt as of those dates. We issued $12.8 billion of notes in April 2022 for general corporate purposes with maturities between 2024 and 2062, stated interest rates between 2.73% and 4.10%, and effective interest rates between 2.83% and 4.15%.
We have a $740 million$1.0 billion secured revolving credit facility with a lender that is secured by certain seller receivables, which we may from time to time increase in the future subject to lender approval (the “Credit Facility”). The Credit Facility is available until October 2022, bears interest at the London interbank offered rate (“LIBOR”) plus 1.40%, and has a commitment fee of 0.50% on the undrawn portion. There were $338 million and $503$803 million of borrowings outstanding under the Credit Facility as of December 31, 20202021 and June 30, 2021,March 31, 2022, which had a weighted-average interest rate of 3.0% and 2.9%, respectively.2.7%. As of December 31, 20202021 and June 30, 2021,March 31, 2022, we have pledged $398 million and $580$918 million of our cash and seller receivables as collateral for debt related to our Credit Facility. The estimated fair value of the Credit Facility, which is based on Level 2 inputs, approximated its carrying value as of December 31, 20202021 and June 30, 2021.
Other long-term debt, including the current portion, had a weighted-average interest rate of 2.9% as of DecemberMarch 31, 2020 and June 30, 2021. We used the net proceeds from the issuance of this debt primarily to fund certain business operations. The estimated fair value of other long-term debt, which is based on Level 2 inputs, approximated its carrying value as of December 31, 2020 and June 30, 2021.2022.
We have aU.S. Dollar and Euro commercial paper programprograms (the “Commercial Paper Program”Programs”) under which we may from time to time issue unsecured commercial paper up to a total of $10.0$20.0 billion (including up to €3.0 billion) at any time,the date of issue, with individual maturities that may vary but will not exceed 397 days from the date of issue. In March 2022, we increased the size of the Commercial Paper Programs from $10.0 billion to $20.0 billion. There were $725 million and $10.8 billion of borrowings outstanding under the Commercial Paper ProgramPrograms as of December 31, 20202021 and June 30, 2021,March 31, 2022, which were included in “Accrued expenses and other” on our consolidated balance sheets and had a weighted-average effective interest rate, including issuance costs, of 0.11%0.08% and 0.08%0.56%, respectively. We use the net proceeds from the issuance of commercial paper for general corporate purposes.
We also have a $7.0$10.0 billion unsecured revolving credit facility with a syndicate of lenders with a term that extends to June 2023 (the “Credit Agreement”)., which was amended and restated in March 2022 to increase the borrowing capacity from $7.0 billion to $10.0 billion and to
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extend the term to March 2025. It may be extended for up to 3 additional one-yearone year terms if approved by the lenders. The interest rate applicable to outstanding balances under the amended and restated Credit Agreement is LIBORthe applicable benchmark rate specified in the Credit Agreement plus 0.50%0.45%, with a commitment fee of 0.04%0.03% on the undrawn portion of the credit facility. There were 0no borrowings outstanding under the Credit Agreement as of December 31, 20202021 and June 30, 2021.
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March 31, 2022.
We also utilize other short-term credit facilities for working capital purposes. These amounts are included in “Accrued expenses and other” on our consolidated balance sheets. In addition, we had $5.8$10.2 billion of unused letters of credit as of June 30, 2021.March 31, 2022.
Note 6 — STOCKHOLDERS’ EQUITY
Stock Repurchase Activity
In February 2016,March 2022, the Board of Directors authorized a program to repurchase up to $5.0$10.0 billion of our common stock, with no fixed expiration. There were 0 repurchasesexpiration, which replaced the previous $5.0 billion stock repurchase authorization, approved by the Board of Directors in February 2016. We repurchased 0.9 million shares of our common stock for $2.7 billion during the sixthree months ended June 30, 2020 or 2021.March 31, 2022 under these programs. As of March 31, 2022, we have $9.5 billion remaining under the repurchase program.
Stock Award Activity
Common shares outstanding plus shares underlying outstanding stock awards totaled 518 million and 522523 million as of December 31, 20202021 and June 30, 2021.March 31, 2022. These totals include all vested and unvested stock awards outstanding, including those awards we estimate will be forfeited. Stock-based compensation expense is as follows (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
Cost of salesCost of sales$76 $145 $118 $235 Cost of sales$90 $146 
FulfillmentFulfillment417 566 677 908 Fulfillment342 498 
Technology and contentTechnology and content1,421 1,887 2,382 3,115 Technology and content1,228 1,645 
Marketing456 691 787 1,147 
Sales and marketingSales and marketing456 665 
General and administrativeGeneral and administrative231 302 394 492 General and administrative190 296 
Total stock-based compensation expenseTotal stock-based compensation expense$2,601 $3,591 $4,358 $5,897 Total stock-based compensation expense$2,306 $3,250 
The following table summarizes our restricted stock unit activity for the sixthree months ended June 30, 2021March 31, 2022 (in millions):
Number of UnitsWeighted-Average
Grant-Date
Fair Value
Number of UnitsWeighted-Average
Grant-Date
Fair Value
Outstanding as of December 31, 202015.2 $2,004 
Outstanding as of December 31, 2021Outstanding as of December 31, 202114.0 $2,684 
Units grantedUnits granted4.4 3,298 Units granted1.4 3,104 
Units vestedUnits vested(2.9)1,623 Units vested(0.7)1,874 
Units forfeitedUnits forfeited(1.0)2,115 Units forfeited(0.6)2,670 
Outstanding as of June 30, 202115.7 2,430 
Outstanding as of March 31, 2022Outstanding as of March 31, 202214.1 2,768 
Scheduled vesting for outstanding restricted stock units as of June 30, 2021,March 31, 2022, is as follows (in millions):
 Six Months Ended December 31,Year Ended December 31,  
 20212022202320242025ThereafterTotal
Scheduled vesting — restricted stock units2.6 5.6 5.1 1.8 0.4 0.2 15.7 
 Nine Months Ended December 31,Year Ended December 31,  
 20222023202420252026ThereafterTotal
Scheduled vesting — restricted stock units4.7 5.2 2.6 1.3 0.2 0.1 14.1 
As of June 30, 2021,March 31, 2022, there was $18.3$16.4 billion of net unrecognized compensation cost related to unvested stock-based compensation arrangements. This compensation is recognized on an accelerated basis with approximately half of the compensation expected to be expensed in the next twelve months, and has a remaining weighted-average recognition period of 1.21.1 years. The estimated forfeiture rate as of December 31, 20202021 and June 30, 2021March 31, 2022 was 27%. Changes in our estimates and assumptions relating to forfeitures may cause us to realize material changes in stock-based compensation expense in the future.
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Changes in Stockholders’ Equity
The following table shows changes in stockholders’ equity (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
Total beginning stockholders’ equityTotal beginning stockholders’ equity$65,272 $103,320 $62,060 $93,404 Total beginning stockholders’ equity$93,404 $138,245 
Beginning and ending common stockBeginning and ending common stockBeginning and ending common stock
Beginning and ending treasury stock(1,837)(1,837)(1,837)(1,837)
Beginning treasury stockBeginning treasury stock(1,837)(1,837)
Common stock repurchasedCommon stock repurchased— (2,666)
Ending treasury stockEnding treasury stock(1,837)(4,503)
Beginning additional paid-in capitalBeginning additional paid-in capital35,412 45,160 33,658 42,865 Beginning additional paid-in capital42,865 55,538 
Stock-based compensation and issuance of employee benefit plan stockStock-based compensation and issuance of employee benefit plan stock2,605 3,564 4,359 5,859 Stock-based compensation and issuance of employee benefit plan stock2,295 3,255 
Ending additional paid-in capitalEnding additional paid-in capital38,017 48,724 38,017 48,724 Ending additional paid-in capital45,160 58,793 
Beginning accumulated other comprehensive income (loss)Beginning accumulated other comprehensive income (loss)(2,063)(666)(986)(180)Beginning accumulated other comprehensive income (loss)(180)(1,376)
Other comprehensive income (loss)Other comprehensive income (loss)608 141 (469)(345)Other comprehensive income (loss)(486)(989)
Ending accumulated other comprehensive income (loss)Ending accumulated other comprehensive income (loss)(1,455)(525)(1,455)(525)Ending accumulated other comprehensive income (loss)(666)(2,365)
Beginning retained earningsBeginning retained earnings33,755 60,658 31,220 52,551 Beginning retained earnings52,551 85,915 
Net income5,243 7,778 7,778 15,885 
Net income (loss)Net income (loss)8,107 (3,844)
Ending retained earningsEnding retained earnings38,998 68,436 38,998 68,436 Ending retained earnings60,658 82,071 
Total ending stockholders’ equityTotal ending stockholders’ equity$73,728 $114,803 $73,728 $114,803 Total ending stockholders’ equity$103,320 $134,001 
Note 7 — INCOME TAXES
Our tax provision or benefit from income taxes for interim periods is determined using an estimate of our annual effective tax rate, adjusted for discrete items, if any, that are taken into account in the relevant period. Each quarter we update our estimate of the annual effective tax rate, and if our estimated tax rate changes, we make a cumulative adjustment.
Our quarterly tax provision, and our quarterly estimate of our annual effective tax rate, is subject to significant variation due to several factors, including variability in accurately predicting our pre-tax and taxable income and loss and the mix of jurisdictions to which they relate, intercompany transactions, the applicability of special tax regimes, changes in how we do business, acquisitions, investments, developments in tax controversies, changes in our stock price, changes in our deferred tax assets and liabilities and their valuation, foreign currency gains (losses), changes in statutes, regulations, case law, and administrative practices, principles, and interpretations related to tax, including changes to the global tax framework, competition, and other laws and accounting rules in various jurisdictions, and relative changes of expenses or losses for which tax benefits are not recognized. Our effective tax rate can be more or less volatile based on the amount of pre-tax income or loss. For example, the impact of discrete items and non-deductible expenses on our effective tax rate is greater when our pre-tax income is lower. In addition, we record valuation allowances against deferred tax assets when there is uncertainty about our ability to generate future income in relevant jurisdictions, and the effects of the COVID-19 pandemic on our business make estimates of future income more challenging. Since Q2 2017, we have recorded a valuation allowance against our net deferred tax assets in Luxembourg. There is still significant uncertainty whether our income in Luxembourg is sustainable in the future and we will maintain the valuation allowance until sufficient positive evidence exists to support a release of the valuation allowance.jurisdictions.
For 2021,2022, we estimate that our effective tax rate will be favorably affected by the impact of excess tax benefits from stock-based compensation and the U.S. federal research and development credit and adversely affected by state income taxes. In addition, valuation gains and losses from our equity investment in Rivian impact our pre-tax income and may cause variability in our effective tax rate.
Our income tax provisionsprovision for the sixthree months ended June 30, 2020 andMarch 31, 2021 were $1.7 billion and $3.0was $2.2 billion, which included $831$349 million and $1.4 billion of net discrete tax benefits primarily attributable to excess tax benefits from stock-based compensation and,compensation. Our income tax benefit for the three months ended March 31, 2022 was $1.4 billion, which included $2.1 billion of net discrete tax benefits primarily attributable to a valuation loss related to our equity investment in 2021, audit-related developments.Rivian.
Cash paid for income taxes, net of refunds was $486$801 million and $1.8 billion$453 million in Q2 2020 and Q2Q1 2021 and $791 million and $2.6 billion for the six months ended June 30, 2020 and 2021.Q1 2022.
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As of December 31, 20202021 and June 30, 2021,March 31, 2022, tax contingencies were approximately $2.8$3.2 billion and $3.3 billion. Changes in tax laws, regulations, administrative practices, principles, and interpretations may impact our tax contingencies. TheDue to various factors, including the inherent complexities and uncertainties of the judicial, administrative, and regulatory processes in certain jurisdictions, the timing of the resolution of income tax controversies is highly uncertain, and the amounts ultimately paid, if any, upon resolution of the issues raised by the taxing authorities may differ from the amounts accrued. It is reasonably possible that within the next twelve months we will receive additional assessments by various tax authorities or possibly reach resolution of income tax controversies in one or more jurisdictions. These assessments or settlements could result in changes to our contingencies related to positions on prior years’ tax filings.
We are under examination, or may be subject to examination, by the Internal Revenue Service for the calendar year 20132016 and thereafter. These examinations may lead to ordinary course adjustments or proposed adjustments to our taxes or our net operating losses with respect to years under examination as well as subsequent periods.
We are also subject to taxation in various states and other foreign jurisdictions including China, France, Germany, India, Japan, Luxembourg, and the United Kingdom. We are under, or may be subject to, audit or examination and additional assessments by the relevant authorities in respect of these particular jurisdictions primarily for 2009 and thereafter. We are currently disputing tax assessments in multiple jurisdictions, including with respect to the allocation and characterization of income.
In October 2014, the European Commission opened a formal investigation to examine whether decisions by the tax authorities in Luxembourg with regard to the corporate income tax paid by certain of our subsidiaries comply with European Union rules on state aid. On October 4, 2017, the European Commission announced its decision that determinations by the tax authorities in Luxembourg did not comply with European Union rules on state aid. Based on that decision, the European Commission announced an estimated recovery amount of approximately €250 million, plus interest, for the period May 2006 through June 2014, and ordered Luxembourg tax authorities to calculate the actual amount of additional taxes subject to recovery. Luxembourg computed an initial recovery amount, consistent with the European Commission’s decision, which we deposited into escrow in March 2018, subject to adjustment pending conclusion of all appeals. In December 2017, Luxembourg appealed the European Commission’s decision. In May 2018, we appealed. On May 12, 2021, the European Union General Court annulled the European Commission’s state aid decision. In July 2021, the European Commission appealed the decision to the European Court of Justice. We will continue to defend ourselves vigorously in this matter. We are also subject to taxation in various states and other foreign jurisdictions including China, Germany, India, Japan, Luxembourg, and the United Kingdom. We are under, or may be subject to, audit or examination and additional assessments by the relevant authorities in respect of these particular jurisdictions primarily for 2009 and thereafter.
Note 8 — SEGMENT INFORMATION
We have organized our operations into 3 segments: North America, International, and AWS. We allocate to segment results the operating expenses “Fulfillment,” “Technology and content,” “Marketing,“Sales and marketing,” and “General and administrative” based on usage, which is generally reflected in the segment in which the costs are incurred. The majority of technology infrastructure costs are allocated to the AWS segment based on usage. The majority of the remaining non-infrastructure technology costs are incurred in the U.S. and are allocated to our North America segment. There are no internal revenue transactions between our reportable segments. These segments reflect the way our chief operating decision maker evaluates the Company’s business performance and manages its operations.
North America
The North America segment primarily consists of amounts earned from retail sales of consumer products (including from sellers) and subscriptions through North America-focused online and physical stores. This segment includes export sales from these online stores.
International
The International segment primarily consists of amounts earned from retail sales of consumer products (including from sellers) and subscriptions through internationally-focused online stores. This segment includes export sales from these internationally-focused online stores (including export sales from these online stores to customers in the U.S., Mexico, and Canada), but excludes export sales from our North America-focused online stores.
AWS
The AWS segment consists of amounts earned from global sales of compute, storage, database, and other services for start-ups, enterprises, government agencies, and academic institutions.
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Information on reportable segments and reconciliation to consolidated net income (loss) is as follows (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
North AmericaNorth AmericaNorth America
Net salesNet sales$55,436 $67,550 $101,563 $131,916 Net sales$64,366 $69,244 
Operating expensesOperating expenses53,295 64,403 98,111 125,319 Operating expenses60,916 70,812 
Operating income$2,141 $3,147 $3,452 $6,597 
Operating income (loss)Operating income (loss)$3,450 $(1,568)
InternationalInternationalInternational
Net salesNet sales$22,668 $30,721 $41,774 $61,370 Net sales$30,649 $28,759 
Operating expensesOperating expenses22,323 30,359 41,826 59,756 Operating expenses29,397 30,040 
Operating income (loss)Operating income (loss)$345 $362 $(52)$1,614 Operating income (loss)$1,252 $(1,281)
AWSAWSAWS
Net salesNet sales$10,808 $14,809 $21,027 $28,312 Net sales$13,503 $18,441 
Operating expensesOperating expenses7,451 10,616 14,595 19,956 Operating expenses9,340 11,923 
Operating incomeOperating income$3,357 $4,193 $6,432 $8,356 Operating income$4,163 $6,518 
ConsolidatedConsolidatedConsolidated
Net salesNet sales$88,912 $113,080 $164,364 $221,598 Net sales$108,518 $116,444 
Operating expensesOperating expenses83,069 105,378 154,532 205,031 Operating expenses99,653 112,775 
Operating incomeOperating income5,843 7,702 9,832 16,567 Operating income8,865 3,669 
Total non-operating income (expense)Total non-operating income (expense)378 932 (228)2,335 Total non-operating income (expense)1,403 (8,934)
Provision for income taxes(984)(868)(1,729)(3,024)
Benefit (provision) for income taxesBenefit (provision) for income taxes(2,156)1,422 
Equity-method investment activity, net of taxEquity-method investment activity, net of tax12 (97)Equity-method investment activity, net of tax(5)(1)
Net income$5,243 $7,778 $7,778 $15,885 
Net income (loss)Net income (loss)$8,107 $(3,844)
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Net sales by groups of similar products and services, which also have similar economic characteristics, is as follows (in millions):    
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
Net Sales:Net Sales:Net Sales:
Online stores (1)Online stores (1)$45,896 $53,157 $82,549 $106,058 Online stores (1)$52,901 $51,129 
Physical stores (2)Physical stores (2)3,774 4,198 8,414 8,118 Physical stores (2)3,920 4,591 
Third-party seller services (3)Third-party seller services (3)18,195 25,085 32,676 48,794 Third-party seller services (3)23,709 25,335 
Subscription services (4)Subscription services (4)6,018 7,917 11,574 15,497 Subscription services (4)7,580 8,410 
Advertising services (5)Advertising services (5)6,381 7,877 
AWSAWS10,808 14,809 21,027 28,312 AWS13,503 18,441 
Other (5)4,221 7,914 8,124 14,819 
Other (6)Other (6)524 661 
ConsolidatedConsolidated$88,912 $113,080 $164,364 $221,598 Consolidated$108,518 $116,444 
____________________________
(1)Includes product sales and digital media content where we record revenue gross. We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format, such as books, videos, games, music, and software. These product sales include digital products sold on a transactional basis. Digital product subscriptions that provide unlimited viewing or usage rights are included in “Subscription services.”
(2)Includes product sales where our customers physically select items in a store. Sales to customers who order goods online for delivery or pickup at our physical stores are included in “Online stores.”
(3)Includes commissions and any related fulfillment and shipping fees, and other third-party seller services.
(4)Includes annual and monthly fees associated with Amazon Prime memberships, as well as digital video, audiobook, digital music, e-book, and other non-AWS subscription services.
(5)Primarily includesIncludes sales of advertising services to sellers, vendors, publishers, authors, and others, through programs such as well assponsored ads, display, and video advertising.
(6)Includes sales related to ourvarious other service offerings.

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Item 2.Management’s Discussion and Analysis of Financial Condition and Results of Operations
Forward-Looking Statements
This Quarterly Report on Form 10-Q includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact, including statements regarding guidance, industry prospects, or future results of operations or financial position, made in this Quarterly Report on Form 10-Q are forward-looking. We use words such as anticipates, believes, expects, future, intends, and similar expressions to identify forward-looking statements. Forward-looking statements reflect management’s current expectations and are inherently uncertain. Actual results and outcomes could differ materially for a variety of reasons, including, among others, fluctuations in foreign exchange rates, changes in global economic conditions and customer spending, inflation, labor market and global supply chain constraints, world events, the rate of growth of the Internet, online commerce, and cloud services, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products and services sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income or other taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of claims, litigation, government investigations, and other proceedings, fulfillment, sortation, delivery, and data center optimization, risks of inventory management, variability in demand, the degree to which we enter into, maintain, and develop commercial agreements, proposed and completed acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. In addition, the global economic climateconditions and additional or unforeseen effects from the COVID-19 pandemic amplify many of these risks. These risks and uncertainties, as well as other risks and uncertainties that could cause our actual results or outcomes to differ significantly from management’s expectations, are described in greater detail in Item 1A of Part II, “Risk Factors.”
For additional information, see Item 7 of Part II, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Overview” of our 20202021 Annual Report on Form 10-K.
Critical Accounting Judgments
The preparation of financial statements in conformity with GAAP requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent liabilities in the consolidated financial statements and accompanying notes. The SEC has defined a company’s critical accounting policies as the ones that are most important to the portrayal of the company’s financial condition and results of operations, and which require the company to make its most difficult and subjective judgments, often as a result of the need to make estimates of matters that are inherently uncertain. Based on this definition, we have identified the critical accounting policies and judgments addressed below. We also have other key accounting policies, which involve the use of estimates, judgments, and assumptions that are significant to understanding our results. For additional information, see Item 8 of Part II, “Financial Statements and Supplementary Data — Note 1 — Description of Business, Accounting Policies, and Supplemental Disclosures” of our 20202021 Annual Report on Form 10-K and Item 1 of Part I, “Financial Statements — Note 1 — Accounting Policies and Supplemental Disclosures,” of this Form 10-Q. Although we believe that our estimates, assumptions, and judgments are reasonable, they are based upon information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments, or conditions.
Inventories
Inventories, consisting of products available for sale, are primarily accounted for using the first-in first-out method, and are valued at the lower of cost and net realizable value. This valuation requires us to make judgments, based on currently available information, about the likely method of disposition, such as through sales to individual customers, returns to product vendors, or liquidations, and expected recoverable values of each disposition category. These assumptions about future disposition of inventory are inherently uncertain and changes in our estimates and assumptions may cause us to realize material write-downs in the future. As a measure of sensitivity, for every 1% of additional inventory valuation allowance as of June 30, 2021,March 31, 2022, we would have recorded an additional cost of sales of approximately $275$390 million.
In addition, we enter into supplier commitments for certain electronic device components and certain products. These commitments are based on forecasted customer demand. If we reduce these commitments, we may incur additional costs.
Income Taxes
We are subject to income taxes in the U.S. (federal and state) and numerous foreign jurisdictions. Tax laws, regulations, administrative practices, principles, and interpretations in various jurisdictions may be subject to significant change, with or without notice, due to economic, political, and other conditions, and significant judgment is required in evaluating and estimating our provision and accruals for these taxes. There are many transactions that occur during the ordinary course of business for which the ultimate tax determination is uncertain. In addition, our actual and forecasted earnings are subject to
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change due to economic, political, and other conditions such as the COVID-19 pandemic, and significant judgment is required in determining our ability to use our deferred tax assets.
Our effective tax rates could be affected by numerous factors, such as changes in our business operations, acquisitions, investments, entry into new businesses and geographies, intercompany transactions, the relative amount of our foreign earnings, including earnings being lower than anticipated in jurisdictions where we have lower statutory rates and higher than anticipated in jurisdictions where we have higher statutory rates, losses incurred in jurisdictions for which we are not able to realize related tax benefits, the applicability of special tax regimes, changes in foreign currency exchange rates, changes in our stock price, changes to our forecasts of income and loss and the mix of jurisdictions to which they relate, changes in our deferred tax assets and liabilities and their valuation, changes in the laws, regulations, administrative practices, principles, and interpretations related to tax, including changes to the global tax framework, competition, and other laws and accounting rules in various jurisdictions. In addition, a number of countries have enacted or are actively pursuing changes to their tax laws applicable to corporate multinationals.
We are also currently subject to tax controversies in various jurisdictions, and these jurisdictions may assess additional income tax liabilities against us. Developments in an audit, investigation, or other tax controversy could have a material effect on our operating results or cash flows in the period or periods for which that development occurs, as well as for prior and subsequent periods. We regularly assess the likelihood of an adverse outcome resulting from these proceedings to determine the adequacy of our tax accruals. Although we believe our tax estimates are reasonable, the final outcome of audits, investigations, and any other tax controversies could be materially different from our historical income tax provisions and accruals.


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Liquidity and Capital Resources
Cash flow information is as follows (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Twelve Months Ended
June 30,
Three Months Ended
March 31,
Twelve Months Ended
March 31,
2020202120202021202020212021202220212022
Cash provided by (used in):Cash provided by (used in):Cash provided by (used in):
Operating activitiesOperating activities$20,606 $12,715 $23,669 $16,928 $51,220 $59,322 Operating activities$4,213 $(2,790)$67,213 $39,324 
Investing activitiesInvesting activities(17,804)(22,080)(26,698)(30,746)(35,308)(63,659)Investing activities(8,666)906 (59,383)(48,582)
Financing activitiesFinancing activities7,408 15,643 4,817 12,167 (714)6,246 Financing activities(3,476)1,990 (1,989)11,757 
Our principal sources of liquidity are cash flows generated from operations and our cash, cash equivalents, and marketable securities balances, which, at fair value, were $84.4$96.0 billion and $89.9$66.4 billion as of December 31, 20202021 and June 30, 2021.March 31, 2022. Amounts held in foreign currencies were $23.5$22.7 billion and $18.5$15.6 billion as of December 31, 2020 and June 30, 2021 and were primarilyMarch 31, 2022. Our foreign currency balances include British Pounds, Japanese Yen, Canadian Dollars, Euros, and Euros.Japanese Yen.
Cash provided by (used in) operating activities was $20.6$4.2 billion and $12.7$(2.8) billion for Q2 2020 and Q2Q1 2021 and $23.7 billion and $16.9 billion for the six months ended June 30, 2020 and 2021.Q1 2022. Our operating cash flows result primarily from cash received from our consumer, seller, developer, enterprise, and content creator customers, and advertisers, offset by cash payments we make for products and services, employee compensation, payment processing and related transaction costs, operating leases, and interest payments on our long-term obligations. Cash received from our customers and other activities generally corresponds to our net sales. Because consumers primarily use credit cards to buy from us, our receivables from consumers settle quickly. The increasedecrease in operating cash flow for the trailing twelve months ended June 30, 2021,March 31, 2022, compared to the comparable prior year period, was primarily due to the increasechanges in working capital, partially offset by changes in net income (loss), excluding non-cash expenses, and changes in working capital.expenses. Working capital at any specific point in time is subject to many variables, including variability in demand, inventory management and category expansion, the timing of cash receipts and payments, vendor payment terms, and fluctuations in foreign exchange rates.
Cash provided by (used in) investing activities corresponds with cash capital expenditures, including leasehold improvements, incentives received from property and equipment vendors, proceeds from asset sales, cash outlays for acquisitions, investments in other companies and intellectual property rights, and purchases, sales, and maturities of marketable securities. Cash provided by (used in) investing activities was $(17.8)$(8.7) billion and $(22.1) billion$906 million for Q2 2020 and Q2Q1 2021 and $(26.7) billion and $(30.7) billion for the six months ended June 30, 2020 and 2021,Q1 2022, with the variability caused primarily by our decision to purchase or lease property and equipment and purchases, sales, and maturities of marketable securities. Cash capital expenditures were $6.6$11.2 billion and $13.0$13.7 billion during Q2 2020 and Q2Q1 2021 and $12.0 billion and $24.2 billion for the six months ended June 30, 2020 and 2021,Q1 2022, which primarily reflect investments in additional capacity to support our fulfillment operations and in support of continued business growth in technology infrastructure (the majority of which is to support AWS), which investments we expect to continue over time. We made cash payments, net of acquired cash, related to acquisition and other investment activity of $118$630 million and $320 million$6.3 billion during Q2 2020 and Q2Q1 2021 and $210 million and $950 million forQ1 2022. We funded the six months ended June 30, 2020 and 2021.acquisition of MGM Holdings Inc. with cash on hand.
Cash provided by (used in) financing activities was $7.4$(3.5) billion and $15.6$2.0 billion for Q2 2020 and Q2Q1 2021 and $4.8 billion and $12.2 billion for the six months ended June 30, 2020 and 2021.Q1 2022. Cash inflows from financing activities resulted from proceeds from short-term debt, and other and long-term debt of $12.4$2.0 billion and $19.7$13.7 billion for Q2 2020 and Q2Q1 2021 and $13.0 billion and $21.7 billion for the six months ended June 30, 2020 and 2021.Q1 2022. Cash outflows from financing activities resulted from repurchases of common stock,
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payments of short-term debt, and other, long-term debt, finance leases, and financing obligations of $4.9$5.5 billion and $4.0$11.8 billion in Q2 2020 and Q2Q1 2021 and $8.2 billion and $9.6 billion for the six months ended June 30, 2020 and 2021.Q1 2022. Property and equipment acquired under finance leases was $3.2$2.1 billion and $1.6 billion$166 million during Q2 2020 and Q2Q1 2021 and $5.3 billion and $3.7 billion for the six months ended June 30, 2020 and 2021, reflecting investments in support of continued business growth primarily due to investments in technology infrastructure for AWS.Q1 2022.
We had no borrowings outstanding under the Credit Agreement, $725 million$10.8 billion of borrowings outstanding under the Commercial Paper Program,Programs, and $503$803 million of borrowings outstanding under our Credit Facility as of June 30, 2021.March 31, 2022. See Item 1 of Part I, “Financial Statements — Note 5 — Debt” for additional information.
Certain foreign subsidiary earnings and losses are subject to current U.S. taxation and the subsequent repatriation of those earnings is not subject to tax in the U.S. We intend to invest substantially all of our foreign subsidiary earnings, as well as our capital in our foreign subsidiaries, indefinitely outside of the U.S. in those jurisdictions in which we would incur significant, additional costs upon repatriation of such amounts.
TaxOur U.S. taxable income is reduced by tax benefits relating to excess stock-based compensation deductions and accelerated depreciation deductions are reducing our U.S. taxable income.and increased by the impact of capitalized research and development expenses. U.S. tax rules provide for enhanced accelerated depreciation deductions by allowing the
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election of full expensing of qualified property, primarily equipment, through 2022. Effective January 1, 2022, research and development expenses are required to be capitalized and amortized for U.S. tax purposes, which delays the deductibility of these expenses. Cash taxes paid (net of refunds) were $486$801 million and $1.8 billion$453 million for Q2 2020 and Q2Q1 2021 and $791 million and $2.6 billion for the six months ended June 30, 2020 and 2021. We endeavor to manage our global taxes on a cash basis, rather than on a financial reporting basis. In connection with the European Commission’s October 2017 decision against us on state aid, Luxembourg tax authorities computed an initial recovery amount, consistent with the European Commission’s decision, of approximately €250 million, that we deposited into escrow in March 2018, subject to adjustment pending conclusion of all appeals.Q1 2022.
As of December 31, 20202021 and June 30, 2021,March 31, 2022, restricted cash, cash equivalents, and marketable securities were $257$260 million and $290$209 million. See Item 1 of Part I, “Financial Statements — Note 4 — Commitments and Contingencies” and “Financial Statements — Note 5 — Debt” for additional discussion of our principal contractual commitments, as well as our pledged assets. Additionally, we have purchase obligations and open purchase orders, consisting ofincluding for inventory and significant non-inventory commitments, were $39.8 billion as of June 30, 2021.capital expenditures, that support normal operations and are primarily due in the next twelve months. These purchase obligations and open purchase orders are generally cancellable in full or in part through the contractual provisions.
We believe that cash flows generated from operations and our cash, cash equivalents, and marketable securities balances, as well as our borrowing arrangements, will be sufficient to meet our anticipated operating cash needs for at least the next twelve months. However, any projections of future cash needs and cash flows are subject to substantial uncertainty. See Item 1A of Part II, “Risk Factors.” We continually evaluate opportunities to sell additional equity or debt securities, obtain credit facilities, obtain finance and operating lease arrangements, enter into financing obligations, repurchase common stock, pay dividends, or repurchase, refinance, or otherwise restructure our debt for strategic reasons or to further strengthen our financial position. We expect to fund the acquisition of MGM Holdings Inc. with cash on hand.
The COVID-19 pandemic and resulting global disruptions have caused significant market volatility. We have utilized a range of financing methods to fund our global operations and capital expenditures and expect to continue to maintain financing flexibility in the current market conditions. However, due to the rapidly evolving global situation, it is not possible to predict whether unanticipated consequences of the pandemic are reasonably likely to materially affect our liquidity and capital resources in the future.
The sale of additional equity or convertible debt securities would be dilutive to our shareholders. In addition, we will, from time to time, consider the acquisition of, or investment in, complementary businesses, products, services, capital infrastructure, and technologies, which might affect our liquidity requirements or cause us to secure additional financing, or issue additional equity or debt securities. There can be no assurance that additional credit lines or financing instruments will be available in amounts or on terms acceptable to us, if at all. In addition, economic conditions and actions by policymaking bodies are contributing to rising interest rates, which, along with increases in our borrowing levels, could increase our future borrowing costs.
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Results of Operations
We have organized our operations into three segments: North America, International, and AWS. These segments reflect the way the Company evaluates its business performance and manages its operations. See Item 1 of Part I, “Financial Statements — Note 8 — Segment Information.”
EffectsOverview
Macroeconomic factors, including increased inflation rates, the prolonged COVID-19 pandemic, global supply chain constraints, and global economic and geopolitical developments, have direct and indirect impacts on our results of COVID-19
As reflected in the discussion below, the impact ofoperations that are difficult to isolate and quantify. In addition, the COVID-19 pandemic and actions takenthe related societal impacts, such as lockdowns, caused a significant increase in responsegrowth rates across our North America and International segments throughout much of 2020 and 2021, and we are seeing a return to it had varying effects on our Q2 2021 results of operations, although some effects, including customerpre-pandemic demand are mitigating or becoming more difficultpatterns as consumers’ mobility increases.
The factors described above contributed to isolate or quantify. Moreover, it is not possible to determine the duration and scope of the pandemic, the scale and rate of economic recovery from the pandemic, any ongoing effects on consumer demand and spending patterns, or other impacts of the pandemic, and whether these or other currently unanticipated consequences of the pandemic are reasonably likely to materially affect our results of operations; however, we expecta deceleration in our net sales growth rate to decelerateand increases in Q3 2021 compared to the increases we experienced in 2020our operating costs during Q1 2022, particularly across our North America and the first quarter of 2021. In addition, we incurred approximately $1.5 billion in COVID-19 related costs in Q2 2021, primarilyInternational segments, due to the impact of lower productivityincreased wage rates and incentives, increased transportation costs, to maintain safe workplaces.and fulfillment network inefficiencies resulting from constrained labor markets and global supply chain constraints. We expect COVID-19 related costs, as well as the effectssome or all of the pandemic on fulfillment network capacity and supply chain constraints,these factors to continue to impact our operations into all or portions of Q3 2021. We will continue to prioritize employee and customer safety and comply with evolving federal, state, and local standards as well as to implement standards or processes that we determine to be in the best interests of our employees, customers, and communities.Q2 2022.
Net Sales
Net sales include product and service sales. Product sales represent revenue from the sale of products and related shipping fees and digital media content where we record revenue gross. Service sales primarily represent third-party seller fees, which includes commissions and any related fulfillment and shipping fees, AWS sales, advertising services, Amazon Prime membership fees, and certain digital content subscriptions. Net sales information is as follows (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
Net Sales:Net Sales:Net Sales:
North AmericaNorth America$55,436 $67,550 $101,563 $131,916 North America$64,366 $69,244 
InternationalInternational22,668 30,721 41,774 61,370 International30,649 28,759 
AWSAWS10,808 14,809 21,027 28,312 AWS13,503 18,441 
ConsolidatedConsolidated$88,912 $113,080 $164,364 $221,598 Consolidated$108,518 $116,444 
Year-over-year Percentage Growth:Year-over-year Percentage Growth:Year-over-year Percentage Growth:
North AmericaNorth America43 %22 %36 %30 %North America40 %%
InternationalInternational38 36 28 47 International60 (6)
AWSAWS29 37 31 35 AWS32 37 
ConsolidatedConsolidated40 27 34 35 Consolidated44 
Year-over-year Percentage Growth, excluding the effect of foreign exchange rates:Year-over-year Percentage Growth, excluding the effect of foreign exchange rates:Year-over-year Percentage Growth, excluding the effect of foreign exchange rates:
North AmericaNorth America44 %21 %37 %29 %North America39 %%
InternationalInternational41 26 31 37 International50 
AWSAWS29 37 31 35 AWS32 37 
ConsolidatedConsolidated41 24 34 32 Consolidated41 
Net sales mix:Net sales mix:Net sales mix:
North AmericaNorth America62 %60 %62 %59 %North America59 %59 %
InternationalInternational26 27 25 28 International28 25 
AWSAWS12 13 13 13 AWS13 16 
ConsolidatedConsolidated100 %100 %100 %100 %Consolidated100 %100 %
Sales increased 27%7% in Q2 2021 and 35% for the six months ended June 30, 2021Q1 2022 compared to the comparable prior year periods.period. Changes in foreign currency exchange rates impacted net sales by $2.5$(1.8) billion for Q2 2021 and by $4.5 billion for the six months ended June 30, 2021.Q1 2022. For a discussion of the effect of foreign exchange rates on sales growth, see “Effect of Foreign Exchange Rates” below.
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North America sales increased 22%8% in Q2 2021 and 30% for the six months ended June 30, 2021Q1 2022 compared to the comparable prior year periods.period. The sales growth primarily reflects increased unit sales including sales by third-party sellers. Increased unit sales were driven largely by our continued efforts to reduce prices for our customers, including from our shipping offers,sellers and increased demand, partially offset by fulfillment network capacity and supply chain constraints. We expect our North America sales growth rate to decelerate in Q3 2021 compared to the increases we experienced in 2020 and the first quarter of 2021.
International sales increased 36% in Q2 2021 and 47% for the six months ended June 30, 2021 compared to the comparable prior year periods. The sales growth primarily reflects increased unit sales, including sales by third-party sellers.advertising sales. Increased unit sales were driven largely by our continued efforts to reduce pricesfocus on price, selection, and convenience for our customers, including from our shipping offers, and increased demand, partially offset by fulfillment network capacityinefficiencies and supply chain constraints. We expect our
International sales growth rate to deceleratedecreased 6% in Q3 2021Q1 2022 compared to the increasescomparable prior year period, primarily due to the impact of foreign currency exchange rates, and also due to decreased unit sales, partially offset by increased subscription services and advertising sales. Unit sales decreased in Q1 2022, compared to the higher levels we experienced in 2020Q1 2021 due to widespread regional and the first quarter ofnational COVID-19 lockdowns in Q1 2021. Q1 2022 sales were also impacted by fulfillment network inefficiencies and supply chain constraints. Changes in foreign currency exchange rates impacted International net sales by $2.1$(1.8) billion for Q2 2021, and by $4.0 billion for the six months ended June 30, 2021.Q1 2022.
AWS sales increased 37% in Q2 2021 and 35% for the six months ended June 30, 2021Q1 2022 compared to the comparable prior year periods.period. The sales growth primarily reflects increased customer usage, partially offset by pricing changes. Pricing changes were driven largely by our continued efforts to reduce prices for our customers.
Operating Income (Loss)
Operating income (loss) by segment is as follows (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
Operating Income (Loss):
Operating Income (Loss)Operating Income (Loss)
North AmericaNorth America$2,141 $3,147 $3,452 $6,597 North America$3,450 $(1,568)
InternationalInternational345 362 (52)1,614 International1,252 (1,281)
AWSAWS3,357 4,193 6,432 8,356 AWS4,163 6,518 
ConsolidatedConsolidated$5,843 $7,702 $9,832 $16,567 Consolidated$8,865 $3,669 
Operating income increaseddecreased from $5.8$8.9 billion in Q2 2020Q1 2021 to $7.7$3.7 billion in Q2 2021, and increased from $9.8 billion for the six months ended June 30, 2020, to $16.6 billion for the six months ended June 30, 2021.Q1 2022. We believe that operating income (loss) is a more meaningful measure than gross profit and gross margin due to the diversity of our product categoriescategories and services.
The increase in North America operating loss in Q1 2022, as compared to the operating income in absolute dollars in Q2 2021 and for the six months ended June 30, 2021, compared to the comparable prior year periods,period, is primarily due to increased unit sales, including sales by third-party sellers, and advertising sales and lower COVID-19 related costs, partially offset by increased shipping and fulfillment costs, due in part to increased investments in our fulfillment network, increased wage rates and incentives, increased transportation costs, and fulfillment network inefficiencies, and growth in certain operating expenses. We expect the impact of COVID-19 related costs in our North America segment to continue to decrease, compared to the comparable prior year periods, through at least Q3 2021. Changes in foreign exchange rates impacted operating incomeexpenses, partially offset by $34 million for Q2 2021, and by $42 million for the six months ended June 30, 2021.
The increase in International operating income in absolute dollars in Q2 2021 and for the six months ended June 30, 2021, compared to the comparable prior year periods, is primarily due to increased unit sales, including sales by third-party sellers and advertising sales and lower COVID-19 related costs,sales. partially offsetChanges in foreign exchange rates positively impacted operating loss by $42 million for Q1 2022.
The International operating loss in Q1 2022, as compared to the operating income in the comparable prior year period, is primarily due to: increased shippingshipping and fulfillment costs, due in part to increased investments in our fulfillment network, increased wage rates and incentives, increased transportation costs, and fulfillment network inefficiencies; decreased unit sales; and growth in certain operating expenses. We expect the impact of COVID-19 related costs in our International segment to continue to decrease, compared to the comparable prior year periods, through at least Q3 2021.expenses; partially offset by increased advertising sales. Changes in foreign exchange rates negatively impacted operating incomeloss by $199$79 million for Q2 2021, and by $469 million for the six months ended June 30, 2021.Q1 2022.
The increase in AWS operating income in absolute dollars in Q2 2021 and for the six months ended June 30, 2021,Q1 2022, compared to the comparable prior year periods,period, is primarily due to increased customer usage and cost structure productivity, including a reduction in depreciation and amortization expense from our change in the estimated useful lives of our servers and networking equipment, partially offset by increased spending on technology infrastructure and payroll and related expenses, and software licensing expenses, all of which were primarily driven by additional investments to support the business growth, and reduced prices for our customers. Changes in foreign exchange rates positively impacted operating income by $(226)$163 million for Q2 2021, and by $(397) million for the six months ended June 30, 2021.Q1 2022.
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Operating Expenses
Information about operating expenses is as follows (in millions):
Three Months Ended
June 30,
Six Months Ended
June 30,
Three Months Ended
March 31,
202020212020202120212022
Operating expenses:Operating expenses:Operating expenses:
Cost of salesCost of sales$52,660 $64,176 $96,917 $126,579 Cost of sales$62,403 $66,499 
FulfillmentFulfillment13,806 17,638 25,337 34,168 Fulfillment16,530 20,271 
Technology and contentTechnology and content10,388 13,871 19,713 26,359 Technology and content12,488 14,842 
Marketing4,345 7,524 9,173 13,731 
Sales and marketingSales and marketing6,207 8,320 
General and administrativeGeneral and administrative1,580 2,158 3,032 4,145 General and administrative1,987 2,594 
Other operating expense (income), netOther operating expense (income), net290 11 360 49 Other operating expense (income), net38 249 
Total operating expensesTotal operating expenses$83,069 $105,378 $154,532 $205,031 Total operating expenses$99,653 $112,775 
Year-over-year Percentage Growth:Year-over-year Percentage Growth:Year-over-year Percentage Growth:
Cost of salesCost of sales45 %22 %38 %31 %Cost of sales41 %%
FulfillmentFulfillment49 28 42 35 Fulfillment43 23 
Technology and contentTechnology and content15 34 16 34 Technology and content34 19 
Marketing73 15 50 
Sales and marketingSales and marketing29 34 
General and administrativeGeneral and administrative24 37 24 37 General and administrative37 31 
Other operating expense (income), netOther operating expense (income), net237 (96)343 (86)Other operating expense (income), net(46)562 
Percent of Net Sales:Percent of Net Sales:Percent of Net Sales:
Cost of salesCost of sales59.2 %56.8 %59.0 %57.1 %Cost of sales57.5 %57.1 %
FulfillmentFulfillment15.5 15.6 15.4 15.4 Fulfillment15.2 17.4 
Technology and contentTechnology and content11.7 12.3 12.0 11.9 Technology and content11.5 12.7 
Marketing4.9 6.7 5.6 6.2 
Sales and marketingSales and marketing5.7 7.1 
General and administrativeGeneral and administrative1.8 1.9 1.8 1.9 General and administrative1.8 2.2 
Other operating expense (income), netOther operating expense (income), net0.3 — 0.2 — Other operating expense (income), net0.0 0.2 
Cost of Sales
Cost of sales primarily consists of the purchase price of consumer products, inbound and outbound shipping costs, including costs related to sortation and delivery centers and where we are the transportation service provider, and digital media content costs where we record revenue gross, including video and music.
The increase in cost of sales in absolute dollars in Q2 2021 and for the six months ended June 30, 2021,Q1 2022, compared to the comparable prior year periods,period, is primarily due to increased product and shipping costs resulting from increased sales, partially offset by lower COVID-19 related costs. We expect the impact of COVID-19 relatedincreased investments in our fulfillment network, as well as increased transportation costs, to continue to decrease, compared to the comparable prior year periods, through at least Q3 2021.increased wage rates and incentives, and fulfillment network inefficiencies resulting from a constrained labor market and global supply chain constraints.
Shipping costs to receive products from our suppliers are included in our inventory and recognized as cost of sales upon sale of products to our customers. Shipping costs, which include sortation and delivery centers and transportation costs, were $13.7$17.2 billion and $17.7$19.6 billion in Q2 2020 and Q2Q1 2021 and $24.6 billion and $34.9 billion for the six months ended June 30, 2020 and 2021.Q1 2022. We expect our cost of shipping to continue to increase to the extent our customers accept and use our shipping offers at an increasing rate, we use more expensive shipping methods, including faster delivery, and we offer additional services. We seek to mitigate costs of shipping over time in part through achieving higher sales volumes, optimizing our fulfillment network, negotiating better terms with our suppliers, and achieving better operating efficiencies. We believe that offering low prices to our customers is fundamental to our future success, and one way we offer lower prices is through shipping offers.
Costs to operate our AWS segment are primarily classified as “Technology and content” as we leverage a shared infrastructure that supports both our internal technology requirements and external sales to AWS customers.
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Fulfillment
Fulfillment costs primarily consist of those costs incurred in operating and staffing our North America and International fulfillment centers, physical stores, and customer service centers and payment processing costs. While AWS payment processing
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and related transaction costs are included in “Fulfillment,” AWS costs are primarily classified as “Technology and content.” Fulfillment costs as a percentage of net sales may vary due to several factors, such as payment processing and related transaction costs, our level of productivity and accuracy, changes in volume, size, and weight of units received and fulfilled, the extent to which third party sellers utilize Fulfillment by Amazon services, timing of fulfillment network and physical store expansion, the extent we utilize fulfillment services provided by third parties, mix of products and services sold, and our ability to affect customer service contacts per unit by implementing improvements in our operations and enhancements to our customer self-service features. Additionally, sales by our sellers have higher payment processing and related transaction costs as a percentage of net sales compared to our retail sales because payment processing costs are based on the gross purchase price of underlying transactions.
The increase in fulfillment costs in absolute dollars in Q2 2021 and for the six months ended June 30, 2021,Q1 2022, compared to the comparable prior year periods,period, is primarily due to variable costs corresponding with increased product and service sales volume and inventory levels, increased wage rates and costsincentives and fulfillment network inefficiencies resulting from expandinga constrained labor market and global supply chain constraints, and increased investments in our fulfillment network, partially offset by lower COVID-19 related costs in Q2 2021. We expect the impact of COVID-19 related costs to continue to decrease, compared to the comparable prior year periods, through at least Q3 2021.network.
We seek to expand our fulfillment network to accommodate a greater selection and in-stock inventory levels and to meet anticipated shipment volumes from sales of our own products as well as sales by third parties for which we provide the fulfillment services. We regularly evaluate our facility requirements.
Technology and Content
Technology and content costs include payroll and related expenses for employees involved in the research and development of new and existing products and services, development, design, and maintenance of our stores, curation and display of products and services made available in our online stores, and infrastructure costs. Infrastructure costs include servers, networking equipment, and data center related depreciation and amortization, rent, utilities, and other expenses necessary to support AWS and other Amazon businesses. Collectively, these costs reflect the investments we make in order to offer a wide variety of products and services to our customers.
We seek to invest efficiently in numerous areas of technology and content so we may continue to enhance the customer experience and improve our process efficiency through rapid technology developments, while operating at an ever increasing scale. Our technology and content investment and capital spending projects often support a variety of product and service offerings due to geographic expansion and the cross-functionality of our systems and operations. We expect spending in technology and content to increase over time as we continue to add employees and technology infrastructure. These costs are allocated to segments based on usage. The increase in technology and content costs in absolute dollars in Q2 2021 and for the six months ended June 30, 2021,Q1 2022, compared to the comparable prior year periods,period, is primarily due to an increase in spending on technology infrastructure, partially offset by a reduction in depreciation and amortization expense from our change in the estimated useful lives of our servers and networking equipment, and increased payroll and related costs associated with technical teams responsible for expanding our existing products and services and initiatives to introduce new products and service offerings, and an increase in spending on technology infrastructure.offerings. See Item 7 of Part II, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Overview” of our 20202021 Annual Report on Form 10-K for a discussion of how management views advances in technology and the importance of innovation. See Item 1 of Part I, “Financial Statements — Note 1 — Accounting Policies and Supplemental Disclosures — Use of Estimates” for additional information on the change in estimated useful lives of our servers and networking equipment.
Sales and Marketing
MarketingSales and marketing costs include advertising and payroll and related expenses for personnel engaged in marketing and selling activities, including sales commissions related to AWS. We direct customers to our stores primarily through a number of marketing channels, such as our sponsored search, social and online advertising, third party customer referrals, television advertising, and other initiatives. Our marketing costs are largely variable, based on growth in sales and changes in rates. To the extent there is increased or decreased competition for these traffic sources, or to the extent our mix of these channels shifts, we would expect to see a corresponding change in our marketing costs.
The increase in sales and marketing costs in absolute dollars in Q2 2021 and for the six months ended June 30, 2021,Q1 2022, compared to the comparable prior year periods,period, is primarily due to higher spending on marketing channelsspend and increased payroll and related expenses for personnel engaged in marketing and selling activities.
While costs associated with Amazon Prime membership benefits and other shipping offers are not included in sales and marketing expense, we view these offers as effective worldwide marketing tools, and intend to continue offering them indefinitely.
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General and Administrative
The increase in general and administrative costs in absolute dollars in Q2 2021 and for the six months ended June 30, 2021,Q1 2022, compared to the comparable prior year periods,period, is primarily due to increases in payroll and related expenses and professional service fees.
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Other Operating Expense (Income), Net
Other operating expense (income), net was $290$38 million and $11$249 million for Q2 2020 and Q2Q1 2021 and $360 million and $49 million for the six months ended June 30, 2020 and 2021,Q1 2022, and was primarily related to a lease impairmentasset impairments for physical store closures in Q2 2020Q1 2022 and the amortization of intangible assets.
Interest Income and Expense
Our interest income was $135$105 million and $106$108 million during Q2 2020 and Q2Q1 2021 and $337 million and $211 million for the six months ended June 30, 2020 and 2021.Q1 2022. We generally invest our excess cash in AAA-rated money market funds and investment grade short- to intermediate-term fixed income securities. Our interest income corresponds with the average balance of invested funds based on the prevailing rates, which vary depending on the geographies and currencies in which they are invested.
Interest expense was $403$399 million and $435$472 million during Q2 2020 and Q2Q1 2021 and $805 million and $834 million for the six months ended June 30, 2020 and 2021,Q1 2022, and was primarily related to debt and finance leases.
Other Income (Expense), Net
Other income (expense), net was $646 million$1.7 billion and $1.3$(8.6) billion during Q2 2020 and Q2Q1 2021 and $240 million and $3.0 billion for the six months ended June 30, 2020 and 2021.Q1 2022. The primary components of other income (expense), net are related to equity securities valuations and adjustments, equity warrant valuations, and foreign currency. Included in other income (expense), net in Q1 2022 is a marketable equity securities valuation loss of $7.6 billion from our equity securities of Rivian Automotive, Inc.
Income Taxes
Our income tax provisionsprovision for the sixthree months ended June 30, 2020 andMarch 31, 2021 were $1.7 billion and $3.0was $2.2 billion, which included $831$349 million and $1.4 billion of net discrete tax benefits primarily attributable to excess tax benefits from stock-based compensation and,compensation. Our income tax benefit for the three months ended March 31, 2022 was $1.4 billion, which included $2.1 billion of net discrete tax benefits primarily attributable to a valuation loss related to our equity investment in 2021, audit-related developments.Rivian. See Item 1 of Part I, “Financial Statements — Note 7 — Income Taxes” for additional information.
Non-GAAP Financial Measures
Regulation G, Conditions for Use of Non-GAAP Financial Measures, and other SEC regulations define and prescribe the conditions for use of certain non-GAAP financial information. Our measures of free cash flows and the effect of foreign exchange rates on our consolidated statements of operations meet the definition of non-GAAP financial measures.
We provide multiple measures of free cash flows because we believe these measures provide additional perspective on the impact of acquiring property and equipment with cash and through finance leases and financing obligations.
Free Cash Flow
Free cash flow is cash flow from operations reduced by “Purchases of property and equipment, net of proceeds from sales and incentives.” The following is a reconciliation of free cash flow to the most comparable GAAP cash flow measure, “Net cash provided by (used in) operating activities,” for the trailing twelve months ended June 30, 2020March 31, 2021 and 20212022 (in millions):
 
Twelve Months Ended
June 30,
Twelve Months Ended
March 31,
20202021 20212022
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities$51,220 $59,322 Net cash provided by (used in) operating activities$67,213 $39,324 
Purchases of property and equipment, net of proceeds from sales and incentivesPurchases of property and equipment, net of proceeds from sales and incentives(19,368)(47,176)Purchases of property and equipment, net of proceeds from sales and incentives(40,803)(57,951)
Free cash flowFree cash flow$31,852 $12,146 Free cash flow$26,410 $(18,627)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities$(35,308)$(63,659)Net cash provided by (used in) investing activities$(59,383)$(48,582)
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities$(714)$6,246 Net cash provided by (used in) financing activities$(1,989)$11,757 
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Free Cash Flow Less Principal Repayments of Finance Leases and Financing Obligations
Free cash flow less principal repayments of finance leases and financing obligations is free cash flow reduced by “Principal repayments of finance leases” and “Principal repayments of financing obligations.” Principal repayments of finance leases and financing obligations approximates the actual payments of cash for our finance leases and financing obligations. The following is a reconciliation of free cash flow less principal repayments of finance leases and financing obligations to the most comparable GAAP cash flow measure, “Net cash provided by (used in) operating activities,” for the trailing twelve months ended June 30, 2020March 31, 2021 and 20212022 (in millions):
Twelve Months Ended
June 30,
Twelve Months Ended
March 31,
20202021 20212022
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities$51,220 $59,322 Net cash provided by (used in) operating activities$67,213 $39,324 
Purchases of property and equipment, net of proceeds from sales and incentivesPurchases of property and equipment, net of proceeds from sales and incentives(19,368)(47,176)Purchases of property and equipment, net of proceeds from sales and incentives(40,803)(57,951)
Free cash flowFree cash flow31,852 12,146 Free cash flow26,410 (18,627)
Principal repayments of finance leasesPrincipal repayments of finance leases(10,504)(11,435)Principal repayments of finance leases(11,448)(10,534)
Principal repayments of financing obligationsPrincipal repayments of financing obligations(56)(116)Principal repayments of financing obligations(103)(174)
Free cash flow less principal repayments of finance leases and financing obligationsFree cash flow less principal repayments of finance leases and financing obligations$21,292 595 Free cash flow less principal repayments of finance leases and financing obligations$14,859 (29,335)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities$(35,308)$(63,659)Net cash provided by (used in) investing activities$(59,383)$(48,582)
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities$(714)$6,246 Net cash provided by (used in) financing activities$(1,989)$11,757 
Free Cash Flow Less Equipment Finance Leases and Principal Repayments of All Other Finance Leases and Financing Obligations
Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations is free cash flow reduced by equipment acquired under finance leases, which is included in “Property and equipment acquired under finance leases,” principal repayments of all other finance lease liabilities, which is included in “Principal repayments of finance leases,” and “Principal repayments of financing obligations.” All other finance lease liabilities and financing obligations consists of property. In this measure, equipment acquired under finance leases is reflected as if these assets had been purchased with cash, which is not the case as these assets have been leased. The following is a reconciliation of free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations to the most comparable GAAP cash flow measure, “Net cash provided by (used in) operating activities,” for the trailing twelve months ended June 30, 2020March 31, 2021 and 20212022 (in millions):
Twelve Months Ended
June 30,
Twelve Months Ended
March 31,
20202021 20212022
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities$51,220 $59,322 Net cash provided by (used in) operating activities$67,213 $39,324 
Purchases of property and equipment, net of proceeds from sales and incentivesPurchases of property and equipment, net of proceeds from sales and incentives(19,368)(47,176)Purchases of property and equipment, net of proceeds from sales and incentives(40,803)(57,951)
Free cash flowFree cash flow31,852 12,146 Free cash flow26,410 (18,627)
Equipment acquired under finance leases (1)Equipment acquired under finance leases (1)(11,952)(7,295)Equipment acquired under finance leases (1)(8,936)(2,764)
Principal repayments of all other finance leases (2)Principal repayments of all other finance leases (2)(415)(550)Principal repayments of all other finance leases (2)(525)(714)
Principal repayments of financing obligationsPrincipal repayments of financing obligations(56)(116)Principal repayments of financing obligations(103)(174)
Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligationsFree cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations$19,429 $4,185 Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations$16,846 $(22,279)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities$(35,308)$(63,659)Net cash provided by (used in) investing activities$(59,383)$(48,582)
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities$(714)$6,246 Net cash provided by (used in) financing activities$(1,989)$11,757 
___________________
(1)For the twelve months ended June 30, 2020March 31, 2021 and 2021,2022, this amount relates to equipment included in “Property and equipment acquired under finance leases” of $13,110$11,489 million and $9,976$5,160 million.
(2)For the twelve months ended June 30, 2020March 31, 2021 and 2021,2022, this amount relates to property included in “Principal repayments of finance leases” of $10,504$11,448 million and $11,435$10,534 million.
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All of these free cash flows measures have limitations as they omit certain components of the overall cash flow statement and do not represent the residual cash flow available for discretionary expenditures. For example, these measures of free cash flows do
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not incorporate the portion of payments representing principal reductions of debt or cash payments for business acquisitions. Additionally, our mix of property and equipment acquisitions with cash or other financing options may change over time. Therefore, we believe it is important to view free cash flows measures only as a complement to our entire consolidated statements of cash flows.
Effect of Foreign Exchange Rates
Information regarding the effect of foreign exchange rates, versus the U.S. Dollar, on our net sales, operating expenses, and operating income is provided to show reported period operating results had the foreign exchange rates remained the same as those in effect in the comparable prior year period. The effect on our net sales, operating expenses, and operating income from changes in our foreign exchange rates versus the U.S. Dollar is as follows (in millions):
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
202020212020202120212022
As
Reported
Exchange
Rate
Effect (1)
At Prior
Year
Rates (2)
As ReportedExchange
Rate
Effect (1)
At Prior
Year
Rates (2)
As
Reported
Exchange
Rate
Effect (1)
At Prior
Year
Rates (2)
As ReportedExchange
Rate
Effect (1)
At Prior
Year
Rates (2)
As
Reported
Exchange
Rate
Effect (1)
At Prior
Year
Rates (2)
As ReportedExchange
Rate
Effect (1)
At Prior
Year
Rates (2)
Net salesNet sales$88,912 $582 $89,494 $113,080 $(2,471)$110,609 $164,364 $969 $165,333 $221,598 $(4,544)$217,054 Net sales$108,518 $(2,073)$106,445 $116,444 $1,841 $118,285 
Operating expensesOperating expenses83,069 693 83,762 105,378 (2,464)102,914 154,532 1,144 155,676 205,031 (4,430)200,601 Operating expenses99,653 (1,966)97,687 112,775 1,967 114,742 
Operating incomeOperating income5,843 (111)5,732 7,702 (7)7,695 9,832 (175)9,657 16,567 (114)16,453 Operating income8,865 (107)8,758 3,669 (126)3,543 
___________________
(1)Represents the change in reported amounts resulting from changes in foreign exchange rates from those in effect in the comparable prior year period for operating results.
(2)Represents the outcome that would have resulted had foreign exchange rates in the reported period been the same as those in effect in the comparable prior year period for operating results.
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Guidance
We provided guidance on July 29, 2021,April 28, 2022, in our earnings release furnished on Form 8-K as set forth below. These forward-looking statements reflect Amazon.com’s expectations as of July 29, 2021,April 28, 2022, and are subject to substantial uncertainty. Our results are inherently unpredictable and may be materially affected by many factors, such as uncertainty regarding the impacts of the COVID-19 pandemic, fluctuations in foreign exchange rates, changes in global economic conditions and customer demand and spending, inflation, labor market and global supply chain constraints, world events, the rate of growth of the Internet, online commerce, and cloud services, as well as thosethose outlined in Item 1A of Part II, “Risk Factors.” This guidance reflects our estimates as of July 29, 2021April 28, 2022 regarding the impactimpacts of the COVID-19 pandemic on our operations including those discussed above, and is highly dependent on numerous factors that we may not be able to predict or control, including: the duration and scope of the pandemic, including any recurrence; actions taken by governments, businesses, and individuals in response to the pandemic; the impact of the pandemic on global and regional economies and economic activity, workforce staffing and productivity, and our significant and continuing spending on employee safety measures; our ability to continue operations in affected areas; and consumer demand and spending patterns, as well as the effects on suppliers, creditors, and third-party sellers, alleffect of which are uncertain. This guidance also assumes the impacts on consumer demand and spending patterns, including impacts due to concerns over the current economic outlook, will be in line with those experienced during the third quarter of 2021 to date, and the additional assumptions set forth below. However, it is not possible to determine the ultimate impact on our operations for the third quarter of 2021, or whether other currently unanticipated direct or indirect consequences of the pandemic are reasonably likely to materially affect our operations.factors discussed above.
ThirdSecond Quarter 20212022 Guidance
Net sales are expected to be between $106.0$116.0 billion and $112.0$121.0 billion, or to grow between 10%3% and 16%7% compared with thirdsecond quarter 2020.2021. This guidance anticipates a favorablean unfavorable impact of approximately 70200 basis points from foreign exchange rates.
Operating income (loss) is expected to be between $2.5$(1.0) billion and $6.0$3.0 billion, compared with $6.2$7.7 billion in second quarter 2021.
This guidance assumes that Prime Day occurs in third quarter 2020. This guidance assumes approximately $1.0 billion of costs related to COVID-19.2022.
This guidance assumes, among other things, that no additional business acquisitions, investments, restructurings, or legal settlements are concluded.

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Item 3.Quantitative and Qualitative Disclosures About Market Risk
We are exposed to market risk for the effect of interest rate changes, foreign currency fluctuations, and changes in the market values of our investments. Information relating to quantitative and qualitative disclosures about market risk is set forth below and in Item 2 of Part I, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources.”
Interest Rate Risk
Our exposure to market risk for changes in interest rates relates primarily to our investment portfolio and our long-term debt. Our long-term debt is carried at amortized cost and fluctuations in interest rates do not impact our consolidated financial statements. However, the fair value of our debt, which pays interest at a fixed rate, will generally fluctuate with movements of interest rates, increasing in periods of declining rates of interest and declining in periods of increasing rates of interest. We generally invest our excess cash in AAA-rated money market funds and investment grade short- to intermediate-term fixed income securities. Fixed income securities may have their fair market value adversely affected due to a rise in interest rates, and we may suffer losses in principal if forced to sell securities that have declined in market value due to changes in interest rates.
Foreign Exchange Risk
During Q2 2021,Q1 2022, net sales from our International segment accounted for 27%25% of our consolidated revenues. Net sales and related expenses generated from our internationally-focused stores, including within Canada and Mexico (which are included in our North America segment), are primarily denominated in the functional currencies of the corresponding stores and primarily include Euros, British Pounds, and Japanese Yen. The results of operations of, and certain of our intercompany balances associated with, our internationally-focused stores and AWS are exposed to foreign exchange rate fluctuations. Upon consolidation, as foreign exchange rates vary, net sales and other operating results may differ materially from expectations, and we may record significant gains or losses on the remeasurement of intercompany balances. For example, as a result of fluctuations in foreign exchange rates throughout the period compared to rates in effect the prior year, International segment net sales in Q2 2021 increasedQ1 2022 decreased by $2.1$1.8 billion in comparison with Q2 2020.Q1 2021.
We have foreign exchange risk related to foreign-denominated cash, cash equivalents, and marketable securities (“foreign funds”). Based on the balance of foreign funds as of June 30, 2021,March 31, 2022, of $18.5$15.6 billion, an assumed 5%, 10%, and 20% adverse change to foreign exchange would result in fair value declines of $925$780 million, $1.8$1.6 billion, and $3.7$3.1 billion. Fluctuations in fair value are recorded in “Accumulated other comprehensive income (loss),” a separate component of stockholders’ equity. Equity securities with readily determinable fair values are included in “Marketable securities” on our consolidated balance sheets and are measured at fair value with changes recognized in net income.“Other income (expense), net” on our consolidated statements of operations.
We have foreign exchange risk related to our intercompany balances denominated in various foreign currencies. Based on the intercompany balances as of June 30, 2021,March 31, 2022, an assumed 5%, 10%, and 20% adverse change to foreign exchange rates would result in losses of $240$230 million, $480$455 million, and $965$915 million, recorded to “Other income (expense), net.”
See Item 2 of Part I, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Results of Operations — Effect of Foreign Exchange Rates” for additional information on the effect on reported results of changes in foreign exchange rates.
Equity Investment Risk
As of June 30, 2021,March 31, 2022, our recorded value in equity and equity warrant investments in public and private companies was $9.8$13.9 billion. Our equity and equity warrant investments in publicly traded companies, which primarily relate to Rivian Automotive, Inc., represent $4.7$11.8 billion of our investments as of June 30, 2021,March 31, 2022, and are recorded at fair value, which is subject to market price volatility. We carryrecord our equity warrant investments in private companies at fair value and adjust our equity investments in private companies for observable price changes or impairments. Valuations of private companies are inherently more complex due to the lack of readily available market data. The current global economic climate providesconditions provide additional uncertainty. As such, we believe that market sensitivities are not practicable.
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Item 4.Controls and Procedures
We carried out an evaluation required by the Securities Exchange Act of 1934 (the “1934 Act”), under the supervision and with the participation of our principal executive officer and principal financial officer, of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rule 13a-15(e) of the 1934 Act, as of the end of the period covered by this report. Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the 1934 Act is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms and to provide reasonable assurance that such information is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
During the most recent fiscal quarter, there has not occurred any change in our internal control over financial reporting that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
Our disclosure controls and procedures are designed to provide reasonable assurance of achieving their objectives as specified above. Management does not expect, however, that our disclosure controls and procedures will prevent or detect all error and fraud. Any control system, no matter how well designed and operated, is based upon certain assumptions and can provide only reasonable, not absolute, assurance that its objectives will be met. Further, no evaluation of controls can provide absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, within the Company have been detected.

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PART II. OTHER INFORMATION
Item 1.Legal Proceedings
See Item 1 of Part I, “Financial Statements — Note 4 — Commitments and Contingencies — Legal Proceedings.”
Item 1A.Risk Factors
Please carefully consider the following discussion of significant factors, events, and uncertainties that make an investment in our securities risky. The events and consequences discussed in these risk factors could, in circumstances we may or may not be able to accurately predict, recognize, or control, have a material adverse effect on our business, growth, reputation, prospects, financial condition, operating results (including components of our financial results), cash flows, liquidity, and stock price. These risk factors do not identify all risks that we face; our operations could also be affected by factors, events, or uncertainties that are not presently known to us or that we currently do not consider to present significant risks to our operations. In addition to the effects of the COVID-19 pandemic and resulting global disruptions on our business and operations discussed in Item 2 of Part I, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” and in the risk factors below, global economic conditions and additional or unforeseen effects from the COVID-19 pandemic and the global economic climatecircumstances, developments, or events may give rise to or amplify many of the risks discussed below.
Business and Industry Risks
We Face Intense Competition
Our businesses are rapidly evolving and intensely competitive, and we have many competitors across geographies, including cross-border competition, and in different industries, including physical, e-commerce, and omnichannel retail, e-commerce services, web and infrastructure computing services, electronic devices, digital content, advertising, grocery, and transportation and logistics services. Some of our current and potential competitors have greater resources, longer histories, more customers, and/or greater brand recognition, particularly with our newly-launched products and services and in our newer geographic regions. They may secure better terms from vendors, adopt more aggressive pricing, and devote more resources to technology, infrastructure, fulfillment, and marketing.
Competition continues to intensify, including with the development of new business models and the entry of new and well-funded competitors, and as our competitors enter into business combinations or alliances and established companies in other market segments expand to become competitive with our business. In addition, new and enhanced technologies, including search, web and infrastructure computing services, digital content, and electronic devices continue to increase our competition. The Internet facilitates competitive entry and comparison shopping, which enhances the ability of new, smaller, or lesser known businesses to compete against us. As a result of competition, our product and service offerings may not be successful, we may fail to gain or may lose business, and we may be required to increase our spending or lower prices, any of which could materially reduce our sales and profits.
Our Expansion into New Products, Services, Technologies, and Geographic Regions Subjects Us to Additional Risks
We may have limited or no experience in our newer market segments, and our customers may not adopt our product or service offerings. These offerings, which can present new and difficult technology challenges, may subject us to claims if customers of these offerings experience service disruptions or failures or other quality issues. In addition, profitability, if any, in our newer activities may not meet our expectations, and we may not be successful enough in these newer activities to recoup our investments in them. Failure to realize the benefits of amounts we invest in new technologies, products, or services could result in the value of those investments being written down or written off. In addition, our sustainability initiatives may be unsuccessful for a variety of reasons, including if we are unable to realize the expected benefits of new technologies or if we do not successfully plan or execute new strategies, which could harm our business or damage our reputation.
Our International Operations Expose Us to a Number of Risks
Our international activities are significant to our revenues and profits, and we plan to further expand internationally. In certain international market segments, we have relatively little operating experience and may not benefit from any first-to-market advantages or otherwise succeed. It is costly to establish, develop, and maintain international operations and stores, and promote our brand internationally. Our international operations may not become profitable on a sustained basis.
In addition to risks described elsewhere in this section, our international sales and operations are subject to a number of risks, including:
local economic and political conditions;
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government regulation (such as regulation of our product and service offerings and of competition); restrictive governmental actions (such as trade protection measures, including export duties and quotas and custom duties and tariffs); nationalization; and restrictions on foreign ownership;
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restrictions on sales or distribution of certain products or services and uncertainty regarding liability for products, services, and content, including uncertainty as a result of less Internet-friendly legal systems, local laws, lack of legal precedent, and varying rules, regulations, and practices regarding the physical and digital distribution of media products and enforcement of intellectual property rights;
business licensing or certification requirements, such as for imports, exports, web services, and electronic devices;
limitations on the repatriation and investment of funds and foreign currency exchange restrictions;
limited fulfillment and technology infrastructure;
shorter payable and longer receivable cycles and the resultant negative impact on cash flow;
laws and regulations regarding privacy, data use, data protection, data security, network security, consumer protection, payments, advertising, and restrictions on pricing or discounts;
lower levels of use of the Internet;
lower levels of consumer spending and fewer opportunities for growth compared to the U.S.;
lower levels of credit card usage and increased payment risk;
difficulty in staffing, developing, and managing foreign operations as a result of distance, language, and cultural differences;
different employee/employer relationships and the existence of works councils and labor unions;
compliance with the U.S. Foreign Corrupt Practices Act and other applicable U.S. and foreign laws prohibiting corrupt payments to government officials and other third parties;
laws and policies of the U.S. and other jurisdictions affecting trade, foreign investment, loans, and taxes; and
geopolitical events, including war and terrorism.
As international physical, e-commerce, and omnichannel retail, cloud services, and other services grow, competition will intensify, including through adoption of evolving business models. Local companies may have a substantial competitive advantage because of their greater understanding of, and focus on, the local customer, as well as their more established local brand names. The inability to hire, train, retain, and manage sufficient required personnel may limit our international growth.
The People’s Republic of China (“PRC”) and India regulate Amazon’s and its affiliates’ businesses and operations in country through regulations and license requirements that may restrict (i) foreign investment in and operation of the Internet, IT infrastructure, data centers, retail, delivery, and other sectors, (ii) Internet content, and (iii) the sale of media and other products and services. For example, in order to meet local ownership, regulatory licensing, and cybersecurity requirements, we provide certain technology services in China through contractual relationships with third parties that hold PRC licenses to provide services. In India, the government restricts the ownership or control of Indian companies by foreign entities involved in online multi-brand retail trading activities. For www.amazon.in, we provide certain marketing tools and logistics services to third-party sellers to enable them to sell online and deliver to customers, and we hold indirect minority interests in entities that are third-party sellers on the www.amazon.in marketplace. Although we believe these structures and activities comply with existing laws, they involve unique risks, and the PRC and India may from time to time consider and implement additional changes in their regulatory, licensing, or other requirements that could impact these structures and activities. There are substantial uncertainties regarding the interpretation of PRC and Indian laws and regulations, and it is possible that these governments will ultimately take a view contrary to ours. In addition, our Chinese and Indian businesses and operations may be unable to continue to operate if we or our affiliates are unable to access sufficient funding or, in China, enforce contractual relationships we or our affiliates have in place. Violation of any existing or future PRC, Indian, or other laws or regulations or changes in the interpretations of those laws and regulations could result in our businesses in those countries being subject to fines and other financial penalties, having licenses revoked, or being forced to restructure our operations or shut down entirely.
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The Variability in Our Retail Business Places Increased Strain on Our Operations
Demand for our products and services can fluctuate significantly for many reasons, including as a result of seasonality, promotions, product launches, or unforeseeable events, such as in response to natural or man-madehuman-caused disasters (including public health crises) or extreme weather (including as a result of climate change), or geopolitical events. For example, we expect a disproportionate amount of our retail sales to occur during our fourth quarter. Our failure to stock or restock popular products in sufficient amounts such that we fail to meet customer demand could significantly affect our revenue and our future
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growth. When we overstock products, we may be required to take significant inventory markdowns or write-offs and incur commitment costs, which could materially reduce profitability. We regularly experience increases in our net shipping cost due to complimentary upgrades, split-shipments, and additional long-zone shipments necessary to ensure timely delivery for the holiday season. If too many customers access our websites within a short period of time due to increased demand, we may experience system interruptions that make our websites unavailable or prevent us from efficiently fulfilling orders, which may reduce the volume of goods we offer or sell and the attractiveness of our products and services. In addition, we may be unable to adequately staff our fulfillment network and customer service centers during these peak periods and delivery and other fulfillment companies and customer service co-sourcers may be unable to meet the seasonal demand. Risks described elsewhere in this Item 1A relating to fulfillment network optimization and inventory are magnified during periods of high demand.
We generally have payment terms with our retail vendors that extend beyond the amount of time necessary to collect proceeds from our consumer customers. As a result of holiday sales, as of December 31 of each year, our cash, cash equivalents, and marketable securities balances typically reach their highest level (other than as a result of cash flows provided by or used in investing and financing activities). This operating cycle results in a corresponding increase in accounts payable as of December 31. Our accounts payable balance generally declines during the first three months of the year, resulting in a corresponding decline in our cash, cash equivalents, and marketable securities balances.
We Are Impacted by Fraudulent or Unlawful Activities of Sellers
The law relating to the liability of online service providers is currently unsettled. In addition, governmental agencies have in the past and could in the future require changes in the way this business is conducted. Under our seller programs, we maintain policies and processes designed to prevent sellers from collecting payments, fraudulently or otherwise, when buyers never receive the products they ordered or when the products received are materially different from the sellers’ descriptions, and to prevent sellers in our stores or through other stores from selling unlawful, counterfeit, pirated, or stolen goods, selling goods in an unlawful or unethical manner, violating the proprietary rights of others, or otherwise violating our policies. When these policies and processes are circumvented or fail to operate sufficiently, it can harm our business or damage our reputation and we could face civil or criminal liability for unlawful activities by our sellers. Under our A2Z Guarantee, we reimburse buyers for payments up to certain limits in these situations, and as our third-party seller sales grow, the cost of this program will increase and could negatively affect our operating results.
We Face Risks Related to Adequately Protecting Our Intellectual Property Rights and Being Accused of Infringing Intellectual Property Rights of Third Parties
We regard our trademarks, service marks, copyrights, patents, trade dress, trade secrets, proprietary technology, and similar intellectual property as critical to our success, and we rely on trademark, copyright, and patent law, trade secret protection, and confidentiality and/or license agreements with our employees, customers, and others to protect our proprietary rights. Effective intellectual property protection is not available in every country in which our products and services are made available. We also may not be able to acquire or maintain appropriate domain names in all countries in which we do business. Furthermore, regulations governing domain names may not protect our trademarks and similar proprietary rights. We may be unable to prevent third parties from acquiring domain names that are similar to, infringe upon, or diminish the value of our trademarks and other proprietary rights.
We are not always able to discover or determine the extent of any unauthorized use of our proprietary rights. Actions taken by third parties that license our proprietary rights may materially diminish the value of our proprietary rights or reputation. The protection of our intellectual property requires the expenditure of significant financial and managerial resources. Moreover, the steps we take to protect our intellectual property do not always adequately protect our rights or prevent third parties from infringing or misappropriating our proprietary rights. We also cannot be certain that others will not independently develop or otherwise acquire equivalent or superior technology or other intellectual property rights.
We have been subject to, and expect to continue to be subject to, claims and legal proceedings regarding alleged infringement by us of the intellectual property rights of third parties. Such claims, whether or not meritorious, have in the past, and may in the future, result in the expenditure of significant financial and managerial resources, injunctions against us, or significant payments for damages, including to satisfy indemnification obligations or to obtain licenses from third parties who allege that we have infringed their rights. Such licenses may not be available on terms acceptable to us or at all. These risks have been amplified by the increase in third parties whose sole or primary business is to assert such claims.
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Our digital content offerings depend in part on effective digital rights management technology to control access to digital content. Breach or malfunctioning of the digital rights management technology that we use could subject us to claims, and content providers may be unwilling to include their content in our service.
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We Have Foreign Exchange Risk
The results of operations of, and certain of our intercompany balances associated with, our international stores and product and service offerings are exposed to foreign exchange rate fluctuations. Due to these fluctuations, operating results may differ materially from expectations, and we may record significant gains or losses on the remeasurement of intercompany balances. As we have expanded our international operations, our exposure to exchange rate fluctuations has increased. We also hold cash equivalents and/or marketable securities in foreign currencies including Euros,such as British Pounds, Canadian Dollars, Euros, and Japanese Yen. When the U.S. Dollar strengthens compared to these currencies, cash equivalents, and marketable securities balances, when translated, may be materially less than expected and vice versa.
Operating Risks
Our Expansion Places a Significant Strain on our Management, Operational, Financial, and Other Resources
We are continuing to rapidly and significantly expand our global operations, including increasing our product and service offerings and scaling our infrastructure to support our retail and services businesses. The complexity of the current scale of our business can place significant strain on our management, personnel, operations, systems, technical performance, financial resources, and internal financial control and reporting functions, and our expansion increases these factors. Failure to manage growth effectively could damage our reputation, limit our growth, and negatively affect our operating results.
We Experience Significant Fluctuations in Our Operating Results and Growth Rate
We are not always able to accurately forecast our growth rate. We base our expense levels and investment plans on sales estimates. A significant portion of our expenses and investments is fixed, and we are not always able to adjust our spending quickly enough if our sales are less than expected.
Our revenue growth may not be sustainable, and our percentage growth rates may decrease. Our revenue and operating profit growth depends on the continued growth of demand for the products and services offered by us or our sellers, and our business is affected by general economic and business conditions worldwide. A softening of demand, whether caused by changes in customer preferences or a weakening of the U.S. or global economies, may result in decreased revenue or growth.
Our sales and operating results will also fluctuate for many other reasons, including due to factors described elsewhere in this section and the following:
our ability to retain and increase sales to existing customers, attract new customers, and satisfy our customers’ demands;
our ability to retain and expand our network of sellers;
our ability to offer products on favorable terms, manage inventory, and fulfill orders;
the introduction of competitive stores, websites, products, services, price decreases, or improvements;
changes in usage or adoption rates of the Internet, e-commerce, electronic devices, and web services, including outside the U.S.;
timing, effectiveness, and costs of expansion and upgrades of our systems and infrastructure;
the success of our geographic, service, and product line expansions;
the extent to which we finance, and the terms of any such financing for, our current operations and future growth;
the outcomes of legal proceedings and claims, which may include significant monetary damages or injunctive relief and could have a material adverse impact on our operating results;
variations in the mix of products and services we sell;
variations in our level of merchandise and vendor returns;
the extent to which we offer fast and free delivery, continue to reduce prices worldwide, and provide additional benefits to our customers;
factors affecting our reputation or brand image;image (including any actual or perceived inability to achieve our goals or commitments, whether related to sustainability, customers, employees, or other topics);
the extent to which we invest in technology and content, fulfillment, and other expense categories;
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increases in the prices of fuel and gasoline, as well as increases in the prices of other energy products, and commodities like paper and packing supplies and hardware products, and technology infrastructure products;
constrained labor markets, which increase our payroll costs;
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the extent to which operators of the networks between our customers and our stores successfully charge fees to grant our customers unimpaired and unconstrained access to our online services;
our ability to collect amounts owed to us when they become due;
the extent to which new and existing technologies, or industry trends, restrict online advertising or affect our ability to customize advertising or otherwise tailor our product and service offerings;
the extent to which use of our services is affected by spyware, viruses, phishing and other spam emails, denial of service attacks, data theft, computer intrusions, outages, and similar events; and
disruptions from natural or man-madehuman-caused disasters (including public health crises) or extreme weather (including as a result of climate change), geopolitical events and security issues (including terrorist attacks and armed hostilities), labor or trade disputes, and similar events.
We Face Risks Related to Successfully Optimizing and Operating Our Fulfillment Network and Data Centers
Failures to adequately predict customer demand or otherwise optimize and operate our fulfillment network and data centers successfully from time to time result in excess or insufficient fulfillment or data center capacity, service interruptions, increased costs, and impairment charges, any of which could materially harm our business. As we continue to add fulfillment and data center capability or add new businesses with different requirements, our fulfillment and data center networks become increasingly complex and operating them becomes more challenging. There can be no assurance that we will be able to operate our networks effectively.
In addition, failure to optimize inventory or staffing in our fulfillment network increases our net shipping cost by requiring long-zone or partial shipments. We and our co-sourcers may be unable to adequately staff our fulfillment network and customer service centers. For example, productivity across our fulfillment network currently is being affected by global supply chain constraints and constrained labor markets, which increase payroll costs and make it difficult to hire, train, and deploy a sufficient number of people to operate our fulfillment network as efficiently as we would like. We are also subject to labor union efforts to organize groups of our employees from time to time and, if successful, those organizational efforts may decrease our operational flexibility, which could adversely affect our fulfillment network operating efficiency.
Under some of our commercial agreements, we maintain the inventory of other companies, thereby increasing the complexity of tracking inventory and operating our fulfillment network. Our failure to properly handle such inventory or the inability of the other businesses on whose behalf we perform inventory fulfillment services to accurately forecast product demand may result in us being unable to secure sufficient storage space or to optimize our fulfillment network or cause other unexpected costs and other harm to our business and reputation.
We rely on a limited number of shipping companies to deliver inventory to us and completed orders to our customers. TheAn inability to negotiate acceptable terms with these companies or performance problems, staffing limitations, or other difficulties experienced by these companies or by our own transportation systems, including as a result of labor market constraints and related costs, could negatively impact our operating results and customer experience. In addition, our ability to receive inbound inventory efficiently and ship completed orders to customers also may be negatively affected by natural or man-madehuman-caused disasters (including public health crises) or extreme weather (including as a result of climate change), geopolitical events and security issues, labor or trade disputes, and similar events.
We Could Be Harmed by Data Loss or Other Security Breaches
Because we collect, process, store, and transmit large amounts of data, including confidential, sensitive, proprietary, and business and personal information, failure to prevent or mitigate data loss, theft, misuse, or other security breaches or vulnerabilities affecting our or our vendors’ or customers’ technology, products, and systems, could: expose us or our customers to a risk of loss, disclosure, or misuse of such information; adversely affect our operating results; result in litigation, liability, or regulatory action (including under laws related to privacy, data use, data protection, data security, network security, and consumer protection); deter customers or sellers from using our stores, products, and services; and otherwise harm our business and reputation. We use third-party technology and systems for a variety of reasons, including, without limitation, encryption and authentication technology, employee email, content delivery to customers, back-office support, and other functions. Some of our systems have experienced past security breaches, and, although they did not have a material adverse effect on our operating results, there can be no assurance of a similar result in the future.that future incidents will not have material adverse effects on our operations or financial results. Although we have developed systems and processes that are designed to protect customer data and prevent such incidents, including systems and processes designed to reduce the impact of a security breach at a third-party vendor or customer, such measures cannot provide absolute security and may fail to operate as intended or be circumvented.
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We Face Risks Related to System Interruption and Lack of Redundancy
We experience occasional system interruptions and delays that make our websites and services unavailable or slow to respond and prevent us from efficiently accepting or fulfilling orders or providing services to customers and third parties, which may reduce our net sales and the attractiveness of our products and services. Steps we take to add software and hardware, upgrade our systems and network infrastructure, and improve the stability and efficiency of our systems may not be sufficient to avoid system interruptions or delays that could adversely affect our operating results.
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Our computer and communications systems and operations in the past have been, or in the future could be, damaged or interrupted due to events such as natural or man-madehuman-caused disasters (including public health crises) or extreme weather (including as a result of climate change), geopolitical events and security issues (including terrorist attacks and armed hostilities), computer viruses, physical or electronic break-ins, operational failures, and similar events or disruptions. Any of these events could cause system interruption, delays, and loss of critical data, and could prevent us from accepting and fulfilling customer orders and providing services, which could make our product and service offerings less attractive and subject us to liability. Our systems are not fully redundant and our disaster recovery planning may not be sufficient. In addition, our insurance may not provide sufficient coverage to compensate for related losses. Any of these events could damage our reputation and be expensive to remedy.
The Loss of Key Senior Management Personnel or the Failure to Hire and Retain Highly Skilled and Other Key Personnel Could Negatively Affect Our Business
We depend on our senior management and other key personnel, including our President and CEO. We do not have “key person” life insurance policies. We also rely on other highly skilled personnel. Competition for qualified personnel in the technology industryindustries in which we operate, as well as senior management, has historically been intense,intense. For example, we experience significant competition in the technology industry, particularly for software engineers, computer scientists, and other technical staff,staff. In addition, changes we make to our current and future work environments may not meet the needs or expectations of our employees or may be perceived as well as senior management.less favorable compared to other companies’ policies, which could negatively impact our ability to hire and retain qualified personnel. The loss of any of our executive officers or other key employees, the failure to successfully transition key roles, or the inability to hire, train, retain, and manage qualified personnel, could harm our business.
Our Supplier Relationships Subject Us to a Number of Risks
We have significant suppliers, including content and technology licensors, and in some cases, limited or single-sources of supply, that are important to our sourcing, services, manufacturing, and any related ongoing servicing of merchandise and content. We do not have long-term arrangements with most of our suppliers to guarantee availability of merchandise, content, components, or services, particular payment terms, or the extension of credit limits. Decisions by our current suppliers to limit or stop selling or licensing merchandise, content, components, or services to us on acceptable terms, or delay delivery, including as a result of one or more supplier bankruptcies due to poor economic conditions, as a result of natural or human-caused disasters (including public health crises), or for other reasons, may result in our being unable to procure alternatives from other suppliers in a timely and efficient manner and on acceptable terms, or at all. In addition, violations by our suppliers or other vendors of applicable laws, regulations, contractual terms, intellectual property rights of others, or our Supply Chain Standards, as well as products or practices regarded as unethical, unsafe, or hazardous, could expose us to claims, damage our reputation, limit our growth, and negatively affect our operating results.
Our Commercial Agreements, Strategic Alliances, and Other Business Relationships Expose Us to Risks
We provide physical, e-commerce, and omnichannel retail, cloud services, and other services to businesses through commercial agreements, strategic alliances, and business relationships. Under these agreements, we provide web services, technology, fulfillment, computing, digital storage, and other services, as well as enable sellers to offer products or services through our stores. These arrangements are complex and require substantial infrastructure capacity, personnel, and other resource commitments, which may limit the amount of business we can service. We may not be able to implement, maintain, and develop the components of these commercial relationships, which may include web services, fulfillment, customer service, inventory management, tax collection, payment processing, hardware, content, and third-party software, and engaging third parties to perform services. The amount of compensation we receive under certain of our commercial agreements is partially dependent on the volume of the other company’s sales. Therefore, when the other company’s offerings are not successful, the compensation we receive may be lower than expected or the agreement may be terminated. Moreover, we may not be able to enter into additional or alternative commercial relationships and strategic alliances on favorable terms. We also may be subject to claims from businesses to which we provide these services if we are unsuccessful in implementing, maintaining, or developing these services.
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As our agreements terminate, we may be unable to renew or replace these agreements on comparable terms, or at all. We may in the future enter into amendments on less favorable terms or encounter parties that have difficulty meeting their contractual obligations to us, which could adversely affect our operating results.
Our present and future e-commerce services agreements, other commercial agreements, and strategic alliances, and business relationships create additional risks such as:
disruption of our ongoing business, including loss of management focus on existing businesses;
impairment of other relationships;
variability in revenue and income from entering into, amending, or terminating such agreements or relationships; and
difficulty integrating under the commercial agreements.
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Our Business Suffers When We Are Unsuccessful in Making, Integrating, and Maintaining Acquisitions and Investments
We have acquired and invested in a number of companies, and we may in the future acquire or invest in or enter into joint ventures with additional companies. These transactions create risks such as:
disruption of our ongoing business, including loss of management focus on existing businesses;
problems retaining key personnel;
additional operating losses and expenses of the businesses we acquired or in which we invested;
the potential impairment of tangible and intangible assets and goodwill, including as a result of acquisitions;
the potential impairment of customer and other relationships of the company we acquired or in which we invested or our own customers as a result of any integration of operations;
the difficulty of completing such transactions and achieving anticipated benefits within expected timeframes, or at all;
the difficulty of incorporating acquired operations, technology, and rights into our offerings, and unanticipated expenses related to such integration;
the difficulty of integrating a new company’s accounting, financial reporting, management, information and data security, human resource, and other administrative systems to permit effective management, and the lack of control if such integration is delayed or not successfully implemented;
losses we may incur as a result of declines in the value of an investment or as a result of incorporating an investee’s financial performance into our financial results;
for investments in which an investee’s financial performance is incorporated into our financial results, either in full or in part, or investments for which we are required to file financial statements or provide financial information, the dependence on the investee’s accounting, financial reporting, and similar systems, controls, and processes;
the difficulty of implementing at companies we acquire the controls, procedures, and policies appropriate for a larger public company;
the risks associated with businesses we acquire or invest in, which may differ from or be more significant than the risks our other businesses face;
potential unknown liabilities associated with a company we acquire or in which we invest; and
for foreign transactions, additional risks related to the integration of operations across different cultures and languages, and the economic, political, and regulatory risks associated with specific countries.
As a result of future acquisitions or mergers, we might need to issue additional equity securities, spend our cash, or incur debt, contingent liabilities, or amortization expenses related to intangible assets, any of which could reduce our profitability and harm our business or only be available on unfavorable terms, if at all. In addition, valuations supporting our acquisitions and strategic investments could change rapidly. We could determine that such valuations have experienced impairments or other-than-temporary declines in fair value which could adversely impact our financial results.
We Face Significant Inventory Risk
In addition to risks described elsewhere in this Item 1A relating to fulfillment network and inventory optimization by us and third parties, we are exposed to significant inventory risks that may adversely affect our operating results as a result of seasonality, new product launches, rapid changes in product cycles and pricing, defective merchandise, changes in consumer demand and consumer spending patterns, changes in consumer tastes with respect to our products, spoilage, and other factors. We endeavor to accurately predict these trends and avoid overstocking or understocking products we manufacture and/or sell.
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Demand for products, however, can change significantly between the time inventory or components are ordered and the date of sale. In addition, when we begin selling or manufacturing a new product, it may be difficult to establish vendor relationships, determine appropriate product or component selection, and accurately forecast demand. The acquisition of certain types of inventory or components requires significant lead-time and prepayment and they may not be returnable. We carry a broad selection and significant inventory levels of certain products, such as consumer electronics, and at times we are unable to sell products in sufficient quantities or to meet demand during the relevant selling seasons. Any one of the inventory risk factors set forth above may adversely affect our operating results.
We Are Subject to Payments-Related Risks
We accept payments using a variety of methods, including credit card, debit card, credit accounts (including promotional financing), gift cards, direct debit from a customer’s bank account, consumer invoicing, physical bank check, and payment upon delivery. For existing and future payment options we offer to our customers, we currently are subject to, and may become subject to additional, regulations and compliance requirements (including obligations to implement enhanced authentication
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processes that could result in significant costs and reduce the ease of use of our payments products), as well as fraud. For certain payment methods, including credit and debit cards, we pay interchange and other fees, which may increase over time and raise our operating costs and lower profitability. We rely on third parties to provide certain Amazon-branded payment methods and payment processing services, including the processing of credit cards, debit cards, electronic checks, and promotional financing. In each case, it could disrupt our business if these companies become unwilling or unable to provide these services to us. We also offer co-branded credit card programs, which could adversely affect our operating results if renewed on less favorable terms or terminated. We are also subject to payment card association operating rules, including data security rules, certification requirements, and rules governing electronic funds transfers, which could change or be reinterpreted to make it difficult or impossible for us to comply. Failure to comply with these rules or requirements, as well as any breach, compromise, or failure to otherwise detect or prevent fraudulent activity involving our data security systems, could result in our being liable for card issuing banks’ costs, subject to fines and higher transaction fees, and loss of our ability to accept credit and debit card payments from our customers, process electronic funds transfers, or facilitate other types of online payments, and our business and operating results could be adversely affected.
In addition, we provide regulated services in certain jurisdictions because we enable customers to keep account balances with us and transfer money to third parties, and because we provide services to third parties to facilitate payments on their behalf. Jurisdictions subject us to requirements for licensing, regulatory inspection, bonding and capital maintenance, the use, handling, and segregation of transferred funds, consumer disclosures, maintaining or processing data, and authentication. We are also subject to or voluntarily comply with a number of other laws and regulations relating to payments, money laundering, international money transfers, privacy, data use, data protection, data security, network security, consumer protection, and electronic fund transfers. If we were found to be in violation of applicable laws or regulations, we could be subject to additional requirements and civil and criminal penalties, or forced to cease providing certain services.
We Have a Rapidly Evolving Business Model and Our Stock Price Is Highly Volatile
We have a rapidly evolving business model. The trading price of our common stock fluctuates significantly in response to, among other risks, the risks described elsewhere in this Item 1A, as well as:
changes in interest rates;
conditions or trends in the Internet and the industry segments we operate in;
quarterly variations in operating results;
fluctuations in the stock market in general and market prices for Internet-related companies in particular;
changes in financial estimates by us or decisions to increase or decrease future spending or investment levels;
changes in financial estimates and recommendations by securities analysts;
changes in our capital structure, including issuance of additional debt or equity to the public;
changes in the valuation methodology of, or performance by, other e-commerce or technology companies; and
transactions in our common stock by major investors and certain analyst reports, news, and speculation.
Volatility in our stock price could adversely affect our business and financing opportunities and force us to increase our cash compensation to employees or grant larger stock awards than we have historically, which could hurt our operating results or reduce the percentage ownership of our existing stockholders, or both.
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Legal and Regulatory Risks
Government Regulation Is Evolving and Unfavorable Changes Could Harm Our Business
We are subject to general business regulations and laws, as well as regulations and laws specifically governing the Internet, physical, e-commerce, and omnichannel retail, digital content, web services, electronic devices, advertising, artificial intelligence technologies and services, and other products and services that we offer or sell. These regulations and laws cover taxation, privacy, data use, data protection, data security, network security, consumer protection, pricing, content, copyrights, distribution, transportation, mobile communications, electronic device certification, electronic waste, energy consumption, environmental regulation, electronic contracts and other communications, competition, employment, trade and protectionist measures, web services, the provision of online payment services, registration, licensing, and information reporting requirements, unencumbered Internet access to our services or access to our facilities, the design and operation of websites, health, safety, and sanitation standards, the characteristics, legality, and quality of products and services, product labeling, the commercial operation of unmanned aircraft systems, healthcare, and other matters. It is not clear how existing laws governing issues such as property ownership, libel, privacy, data use, data protection, data security, network security, and consumer protection apply to aspects of our operations such as the Internet, e-commerce, digital content, web services, electronic devices, advertising, and artificial
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intelligence technologies and services. A large number of jurisdictions regulate our operations, and the extent, nature, and scope of such regulations is evolving and expanding as the scope of our businesses expand. We are regularly subject to formal and informal reviews and investigations by governments and regulatory authorities under existing laws, regulations, or interpretations or pursuing new and novel approaches to regulate our operations. For example, we face a number of regulators have openedopen investigations to assess whetherbased on claims that aspects of our operations violate competition rules.rules, including aspects of Amazon’s European marketplace for sellers, particularly with respect to use of data, fulfillment services, and featured offers. Unfavorable regulations, laws, decisions, or interpretations by government or regulatory authorities applying those laws and regulations, or inquiries, investigations, or enforcement actions threatened or initiated by them, could cause us to incur substantial costs, expose us to unanticipated civil and criminal liability or penalties (including substantial monetary fines), diminish the demand for, or availability of, our products and services, increase our cost of doing business, require us to change our business practices in a manner materially adverse to our business, damage our reputation, impede our growth, or otherwise have a material effect on our operations. The media, political, and regulatory scrutiny we face, which may continue to increase, amplifies these risks.
Claims, Litigation, Government Investigations, and Other Proceedings May Adversely Affect Our Business and Results of Operations
As an innovative company offering a wide range of consumer and business products and services around the world, we are regularly subject to actual and threatened claims, litigation, reviews, investigations, and other proceedings, including proceedings by governments and regulatory authorities, involving a wide range of issues, including patent and other intellectual property matters, taxes, labor and employment, competition and antitrust, privacy, data use, data protection, data security, network security, consumer protection, commercial disputes, goods and services offered by us and by third parties, and other matters. The number and scale of these proceedings have increased over time as our businesses have expanded in scope and geographic reach and our products, services, and operations have become more complex and available to, and used by, more people. Any of these types of proceedings can have an adverse effect on us because of legal costs, disruption of our operations, diversion of management resources, negative publicity, and other factors. The outcomes of these matters are inherently unpredictable and subject to significant uncertainties. Determining legal reserves or possible losses from such matters involves judgment and may not reflect the full range of uncertainties and unpredictable outcomes. Until the final resolution of such matters, we may be exposed to losses in excess of the amount recorded, and such amounts could be material. Should any of our estimates and assumptions change or prove to have been incorrect, it could have a material effect on our business, consolidated financial position, results of operations, or cash flows. In addition, it is possible that a resolution of one or more such proceedings, including as a result of a settlement, could involve licenses, sanctions, consent decrees, or orders requiring us to make substantial future payments, preventing us from offering certain products or services, requiring us to change our business practices in a manner materially adverse to our business, requiring development of non-infringing or otherwise altered products or technologies, damaging our reputation, or otherwise having a material effect on our operations.
We Are Subject to Product Liability Claims When People or Property Are Harmed by the Products We Sell or Manufacture
Some of the products we sell or manufacture expose us to product liability or food safety claims relating to personal injury or illness, death, or environmental or property damage, and can require product recalls or other actions. Third parties who sell products using our services and stores also expose us to product liability claims. Although we maintain liability insurance, we cannot be certain that our coverage will be adequate for liabilities actually incurred or that insurance will continue to be available to us on economically reasonable terms, or at all. Although we impose contractual terms on sellers that are intended to prohibit sales of certain type of products, we may not be able to detect, enforce, or collect sufficient damages for breaches of such agreements. In addition, some of our agreements with our vendors and sellers do not indemnify us from product liability.
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We Face Additional Tax Liabilities and Collection Obligations
We are subject to a variety of taxes and tax collection obligations in the U.S. (federal and state) and numerous foreign jurisdictions. We may recognize additional tax expense and be subject to additional tax liabilities, including other liabilities for tax collection obligations due to changes in laws, regulations, administrative practices, principles, and interpretations related to tax, including changes to the global tax framework, competition, and other laws and accounting rules in various jurisdictions. Such changes could come about as a result of economic, political, and other conditions. An increasing number of jurisdictions are considering or have adopted laws or administrative practices that impose new tax measures, including revenue-based taxes, targeting online commerce and the remote selling of goods and services. These include new obligations to withhold or collect sales, consumption, value added, or other taxes on online marketplaces and remote sellers, or other requirements that may result in liability for third party obligations. For example, the European Union, certain member states, and other countriesnon-U.S. jurisdictions have proposed or enacted taxes on online advertising and marketplace service revenues. Proliferation of these or similar unilateral tax measures may continue unless broader international tax reform is implemented. Our results of operations and cash flows could be adversely effectedaffected by additional taxes of this nature imposed on us prospectively or retroactively or additional taxes or penalties resulting from the failure to comply with any collection obligations or failure to provide information about our customers, suppliers, and other third parties for tax reporting purposes to various government agencies. In some cases we also may not have sufficient notice to enable us to build systems and adopt processes to properly comply with new reporting or collection obligations by the effective date.
Our tax expense and liabilities are also affected by other factors, such as changes in our business operations, acquisitions, investments, entry into new businesses and geographies, intercompany transactions, the relative amount of our foreign earnings, losses incurred in jurisdictions for which we are not able to realize related tax benefits, the applicability of special or extraterritorial tax regimes, changes in foreign currency exchange rates, changes in our stock price, changes to our forecasts of income and loss and the mix of jurisdictions to which they relate, and changes in our tax assets and liabilities and their valuation. In the ordinary course of our business, there are many transactions and calculations for which the ultimate tax determination is uncertain. Significant judgment is required in evaluating and estimating our tax expense, assets, and liabilities.
We are also subject to tax controversies in various jurisdictions that can result in tax assessments against us. Developments in an audit, investigation, or other tax controversy can have a material effect on our operating results or cash flows in the period or periods for which that development occurs, as well as for prior and subsequent periods. Due to the inherent complexity and uncertainty of these matters, interpretations of certain tax laws by authorities, and judicial, administrative, and regulatory processes in certain jurisdictions, the final outcome of any such controversy may be materially different from our expectations. We regularly assess the likelihood of an adverse outcome resulting from these proceedings to determine the adequacy of our tax accruals. Although we believe our tax estimates are reasonable, the final outcome of audits, investigations, and any other tax controversies could be materially different from our historical tax accruals.
We Are Subject to Risks Related to Government Contracts and Related Procurement Regulations
Our contracts with U.S., as well as state, local, and foreign, government entities are subject to various procurement regulations and other requirements relating to their formation, administration, and performance. We are subject to audits and investigations relating to our government contracts, and any violations could result in various civil and criminal penalties and administrative sanctions, including termination of contract, refunding or suspending of payments, forfeiture of profits, payment of fines, and suspension or debarment from future government business. In addition, some of these contracts are subject to periodic funding approval and/or provide for termination by the government at any time, without cause.
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Item 2.Unregistered Sales of Equity Securities and Use of Proceeds
None.In March 2022, the Board of Directors authorized a program to repurchase up to $10.0 billion of our common stock, with no fixed expiration, which replaced the previous $5.0 billion stock repurchase authorization, approved by the Board of Directors in February 2016. We repurchased 0.9 million shares of our common stock for $2.7 billion during the three months ended March 31, 2022 under these programs. The table below sets forth information regarding the Company’s purchases of its common stock during three months ended March 31, 2022 (in millions, except per share data):

Total Number of Shares PurchasedAverage Price Paid Per ShareTotal Number of Shares Purchased as Part of Publicly Announced ProgramApproximate Dollar Value of Shares that May Yet be Repurchased Under the Program
January 1 - January 31, 20220.5$2,823 0.5$3,660 
February 1 - February 28, 20220.22,900 0.22,881 
March 1 - March 31, 20220.22,907 0.29,453 
Total0.90.9
All repurchases disclosed in the table were pursuant to the March 2022 and February 2016 Board of Directors’ authorizations.
Item 3.Defaults Upon Senior Securities
None.

Item 4.Mine Safety Disclosures
Not applicable.

Item 5.Other Information
Not applicable.
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Item 6.Exhibits
Exhibit
Number
Description
3.1
3.2
4.110.1
31.1
31.2
32.1
32.2
101
The following financial statements from the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2021,March 31, 2022, formatted in Inline XBRL: (i) Consolidated Statements of Cash Flows, (ii) Consolidated Statements of Operations, (iii) Consolidated Statements of Comprehensive Income (Loss), (iv) Consolidated Balance Sheets, and (v) Notes to Consolidated Financial Statements, tagged as blocks of text and including detailed tags.
104The cover page from the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2021,March 31, 2022, formatted in Inline XBRL (included as Exhibit 101).
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
AAMAZON.COM, INC. (REGISTRANT)MAZON.COM, INC. (REGISTRANT)
By:/s/ Shelley L. Reynolds
Shelley L. Reynolds
Vice President, Worldwide Controller
(Principal Accounting Officer)
Dated: July 29, 2021



April 28, 2022
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