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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549



FORM 10-Q

(Mark One)  

ý

 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended September 30, 2011March 31, 2012

Or

o

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                             to                            

Commission File No. 1-6639

MAGELLAN HEALTH SERVICES, INC.
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)
 58-1076937
(IRS Employer
Identification No.)

55 Nod Road, Avon, Connecticut
(Address of principal executive offices)

 

06001
(Zip code)

(860) 507-1900

(Registrant's telephone number, including area code)



        Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding twelve months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ý    No o

        Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes ý    No o

        Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of "accelerated filer and large accelerated filer" in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer ý Accelerated filer o Non-accelerated filer o
(Do not check if a smaller
smaller reporting company)
 Smaller reporting company o

        Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o    No ý

        The number of shares of the registrant's Ordinary Common Stock outstanding as of September 30, 2011March 31, 2012 was 28,468,410.27,312,812.


Table of Contents


FORM 10-Q

MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

INDEX

 
  
 Page No. 

PART I—Financial Information:

    

Item 1:

 

Financial Statements

  3 

 

Consolidated Balance Sheets—December 31, 20102011 and September 30, 2011March 31, 2012

  3 

 

Consolidated Statements of Comprehensive Income—For the Three and Nine Months Ended September 30, 2010March 31, 2011 and 20112012

  4 

 

Consolidated Statements of Cash Flows—For the NineThree Months Ended September 30, 2010March 31, 2011 and 20112012

  5 

 

Notes to Consolidated Financial Statements

  6 

Item 2:

 

Management's Discussion and Analysis of Financial Condition and Results of Operations

  2522 

Item 3:

 

Quantitative and Qualitative Disclosures Aboutabout Market Risk

  4336 

Item 4:

 

Controls and Procedures

  4436 

PART II—Other Information:

    

Item 1:

 

Legal Proceedings

  4537 

Item 1A:

 

Risk Factors

  4537 

Item 2:

 

Unregistered Sales of Equity Securities and Use of Proceeds

  4537 

Item 3:

 

Defaults Upon Senior Securities

  4638 

Item 4:

 

Submission of Matters to a Vote of Security Holders

  4638 

Item 5:

 

Other Information

  4638 

Item 6:

 

Exhibits

  4738 

Signatures

  4839 

Table of Contents


PART I—FINANCIAL INFORMATION

Item 1.    Financial Statements.


MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(In thousands, except per share amounts)


 December 31, 2010 September 30,
2011
(unaudited)
  December 31,
2011
 March 31,
2012
(unaudited)
 

ASSETS

  

Current Assets:

  

Cash and cash equivalents

 $337,179 $142,365  $119,862 $171,571 

Restricted cash

 116,734 155,559  185,794 184,942 

Accounts receivable, less allowance for doubtful accounts of $1,985 and $2,286 at December 31, 2010 and September 30, 2011, respectively

 106,934 114,436 

Short-term investments (restricted investments of $114,903 and $140,707 at December 31, 2010 and September 30, 2011, respectively)

 189,530 240,753 

Accounts receivable, less allowance for doubtful accounts of $3,336 and $3,729 at December 31, 2011 and March 31, 2012, respectively

 121,606 133,712 

Short-term investments (restricted investments of $129,599 and $130,666 at December 31, 2011 and March 31, 2012, respectively)

 192,947 161,766 

Deferred income taxes

 28,439 33,541  35,138 34,926 

Other current assets (restricted deposits of $21,302 and $21,716 at December 31, 2010 and September 30, 2011, respectively)

 79,671 72,460 

Pharmaceutical inventory

 39,567 43,069 

Other current assets (restricted deposits of $20,453 and $22,322 at December 31, 2011 and March 31, 2012, respectively)

 37,795 32,294 
          

Total Current Assets

 858,487 759,114  732,709 762,280 

Property and equipment, net

 111,814 114,904  118,022 120,220 

Long-term investments (restricted investments of $84,950 and $13,396 at December 31, 2010 and September 30, 2011, respectively)

 94,974 13,396 

Deferred income taxes

 825  

Long-term investments (restricted investments of $7,956 and $2,471 at December 31, 2011 and March 31, 2012, respectively)

 7,956 2,471 

Other long-term assets

 2,396 10,036  10,952 10,148 

Goodwill

 426,939 426,939  426,939 426,939 

Other intangible assets, net

 53,997 47,268  44,589 42,103 
          

Total Assets

 $1,549,432 $1,371,657  $1,341,167 $1,364,161 
          

LIABILITIES AND STOCKHOLDERS' EQUITY

  

Current Liabilities:

  

Accounts payable

 $31,878 $19,249  $18,690 $17,447 

Accrued liabilities

 105,776 108,836  106,809 81,328 

Medical claims payable

 142,671 140,976  137,973 166,232 

Other medical liabilities

 109,285 95,517  106,078 97,020 

Current maturities of long-term capital lease obligation

 559 559 
          

Total Current Liabilities

 390,169 365,137  369,550 362,027 

Deferred income taxes

  11,164  18,509 20,702 

Tax contingencies

 117,599 109,066 

Tax Contingencies

 102,919 104,012 

Deferred credits and other long-term liabilities

 2,649 6,725  4,915 4,687 
          

Total Liabilities

 510,417 492,092  495,893 491,428 
          

Preferred stock, par value $.01 per share

  

Authorized—10,000 shares—Issued and outstanding—none

      

Ordinary common stock, par value $.01 per share

  

Authorized—100,000 shares at December 31, 2010 and September 30, 2011—Issued and outstanding—43,687 shares and 33,782 shares at December 31, 2010, respectively, and 45,101 and 28,468 shares at September 30, 2011, respectively

 437 451 

Authorized—100,000 shares at December 31, 2011 and March 31, 2012—Issued and outstanding—45,285 shares and 27,173 shares at December 31, 2011, respectively, and 45,425 and 27,313 shares at March 31, 2012, respectively

 453 454 

Multi-Vote common stock, par value $.01 per share

  

Authorized—40,000 shares—Issued and outstanding—none

      

Other Stockholders' Equity:

  

Additional paid-in capital

 725,322 794,845  804,035 810,530 

Retained earnings

 694,582 794,466  824,205 844,995 

Warrants outstanding

 420  

Accumulated other comprehensive income (loss)

 9 (293)

Ordinary common stock in treasury, at cost, 9,905 shares and 16,633 shares at December 31, 2010 and September 30, 2011, respectively

 (381,755) (709,904)

Accumulated other comprehensive (loss) income

 (150) 23 

Ordinary common stock in treasury, at cost, 18,112 shares and 18,112 shares at December 31, 2011 and March 31, 2012, respectively

 (783,269) (783,269)
          

Total Stockholders' Equity

 1,039,015 879,565  845,274 872,733 
          

Total Liabilities and Stockholders' Equity

 $1,549,432 $1,371,657  $1,341,167 $1,364,161 
          

See accompanying notes to consolidated financial statements.


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

FOR THE THREE MONTHS ENDED MARCH 31,

(Unaudited)

(In thousands, except per share amounts)

 
 2011 2012 

Net revenue

 $692,755 $773,213 
      

Cost and expenses:

       

Cost of care

  433,700  505,293 

Cost of goods sold

  56,519  81,038 

Direct service costs and other operating expenses(1)

  131,567  136,589 

Depreciation and amortization

  13,952  14,781 

Interest expense

  471  600 

Interest income

  (815) (412)
      

  635,394  737,889 
      

Income before income taxes

  57,361  35,324 

Provision for income taxes

  23,063  14,534 
      

Net income

 $34,298  20,790 
      

Net income per common share—basic (See Note B)

 $1.04 $0.76 

Net income per common share—diluted (See Note B)

 $1.02 $0.75 

Other comprehensive income

       

Unrealized gains on available-for-sale securities(2)

  97  173 
      

Comprehensive income

 $34,395 $20,963 
      

 
 Three Months Ended
September 30,
 Nine Months Ended
September 30,
 
 
 2010 2011 2010 2011 

Net revenue

 $750,319 $686,843 $2,220,030 $2,077,936 
          

Cost and expenses:

             
 

Cost of care

  467,160  448,051  1,416,317  1,323,197 
 

Cost of goods sold

  55,071  57,636  166,138  167,559 
 

Direct service costs and other operating expenses(1)

  141,581  130,038  419,452  393,384 
 

Depreciation and amortization

  13,950  15,069  41,607  43,288 
 

Interest expense

  482  457  1,751  1,422 
 

Interest income

  (846) (592) (2,466) (2,265)
          

  677,398  650,659  2,042,799  1,926,585 
          

Income before income taxes

  72,921  36,184  177,231  151,351 

Provision for income taxes

  28,137  4,829  71,500  51,467 
          

Net income

  44,784  31,355  105,731  99,884 

Other comprehensive income (loss)

  280  (380) 21  (302)
          

Comprehensive income

 $45,064 $30,975 $105,752 $99,582 
          

Weighted average number of common shares outstanding—basic (See Note B)

  33,450  29,900  33,715  31,406 
          

Weighted average number of common shares outstanding—diluted (See Note B)

  34,171  30,438  34,345  31,988 
          

Net income per common share—basic:

 $1.34 $1.05 $3.14 $3.18 
          

Net income per common share—diluted:

 $1.31 $1.03 $3.08 $3.12 
          

(1)
Includes stock compensation expense of $3,596$4,778 and $4,425$5,102 for the three months ended September 30, 2010March 31, 2011 and 2011, respectively,2012, respectively.

(2)
Net of income tax provision of $61 and $11,830 and $13,408$111 for the ninethree months ended September 30, 2010March 31, 2011 and 2011,2012, respectively.

See accompanying notes to consolidated financial statements.


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

FOR THE NINETHREE MONTHS ENDED SEPTEMBER 30,MARCH 31,

(Unaudited)

(In thousands)


 2010 2011  2011 2012 

Cash flows from operating activities:

  

Net income

 $105,731 $99,884  $34,298 $20,790 

Adjustments to reconcile net income to net cash provided by operating activities:

  

Depreciation and amortization

 41,607 43,288  13,952 14,781 

Non-cash interest expense

 463 320  107 177 

Non-cash stock compensation expense

 11,830 13,408  4,778 5,102 

Non-cash income tax expense

 32,260 (248)

Non-cash amortization (accretion) on investments

 6,851 9,660 

Non-cash income tax (benefit) expense

 (472) 3,017 

Non-cash amortization on investments

 3,228 1,760 

Cash flows from changes in assets and liabilities, net of effects from acquisitions of businesses:

  

Restricted cash

 62,413 (38,825) 15,623 852 

Accounts receivable, net

 10,279 (8,439) (6,144) (12,106)

Pharmaceutical inventory

 (17,878) (3,502)

Other assets

 (4,085) (751) 14,448 6,437 

Accounts payable and accrued liabilities

 889 (10,216) (25,792) (26,724)

Medical claims payable and other medical liabilities

 (14,085) (15,463) (10,122) 19,201 

Other

 126 3,501  3,242 (216)
          

Net cash provided by operating activities

 254,279 96,119  29,268 29,569 
          

Cash flows from investing activities:

  

Capital expenditures

 (32,201) (38,468) (10,090) (14,505)

Acquisitions and investments in businesses, net of cash acquired

  (376)

Purchase of investments

 (235,420) (210,890) (179,772) (61,977)

Maturity of investments

 154,979 231,093  73,015 97,168 

Acquisitions and investments in businesses, net of cash acquired

 (274)  
          

Net cash used in investing activities

 (112,642) (18,641)

Net cash (used in) provided by investing activities

 (117,121) 20,686 
          

Cash flows from financing activities:

  

Payments on long-term debt and capital lease obligations

 (588)  

Proceeds from issuance of equity

 20,000  

Payments to acquire treasury stock

 (74,427) (327,886) (122,071)  

Proceeds from issuance of equity

  20,000 

Proceeds from exercise of stock options and warrants

 23,121 34,755  8,016 2,197 

Other

 (1,611) 839  (563) (743)
          

Net cash used in financing activities

 (53,505) (272,292)

Net cash (used in) provided by financing activities

 (94,618) 1,454 
          

Net increase (decrease) in cash and cash equivalents

 88,132 (194,814)

Net (decrease) increase in cash and cash equivalents

 (182,471) 51,709 

Cash and cash equivalents at beginning of period

 196,507 337,179  337,179 119,862 
          

Cash and cash equivalents at end of period

 $284,639 $142,365  $154,708 $171,571 
          

See accompanying notes to consolidated financial statements.


Table of Contents


MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General

Basis of Presentation

        The accompanying unaudited consolidated financial statements of Magellan Health Services, Inc., a Delaware corporation ("Magellan"), include the accounts of Magellan, its majority owned subsidiaries, and all variable interest entities ("VIEs") for which Magellan is the primary beneficiary (together with Magellan, the "Company"). The financial statements have been prepared in accordance with accounting principles generally accepted in the United States for interim financial information and with the Securities and Exchange Commission's (the "SEC") instructions to Form 10-Q. Accordingly, the financial statements do not include all of the information and footnotes required by accounting principles generally accepted in the United States for complete financial statements. In the opinion of management, all adjustments, consisting of normal recurring adjustments considered necessary for a fair presentation, have been included. The results of operations for the ninethree months ended September 30, 2011March 31, 2012 are not necessarily indicative of the results to be expected for the full year. All significant intercompany accounts and transactions have been eliminated in consolidation.

        The Company has evaluated subsequent events for recognition or disclosure in our consolidated financial statements filed on this Form 10-Q and no events have occurred that require disclosure.

        These unaudited consolidated financial statements should be read in conjunction with the Company's audited consolidated financial statements for the year ended December 31, 20102011 and the notes thereto, which are included in the Company's Annual Report on Form 10-K filed with the SEC on February 25, 2011.28, 2012.

Business Overview

        The Company is engaged in the specialty managed healthcare business. Through 2005, the Company predominantly operated in the managed behavioral healthcare business. As a result of certain acquisitions, the Company expanded into radiology benefits management and specialty pharmaceutical management during 2006, and into Medicaid administration during 2009. The Company provides services to health plans, insurance companies, employers, labor unions and various governmental agencies. The Company's business is divided into the following six segments, based on the services it provides and/or the customers that it serves, as described below.

Managed Behavioral Healthcare

        Two of the Company's segments are in the managed behavioral healthcare business. This line of business generally reflects the Company's coordination and management of the delivery of behavioral healthcare treatment services that are provided through its contracted network of third-party treatment providers, which includes psychiatrists, psychologists, other behavioral health professionals, psychiatric hospitals, general medical facilities with psychiatric beds, residential treatment centers and other treatment facilities. The treatment services provided through the Company's provider network include outpatient programs (such as counseling or therapy), intermediate care programs (such as intensive outpatient programs and partial hospitalization services), inpatient treatment and crisis intervention services. The Company generally does not directly provide or own any provider of treatment services except as related to the Company's contract to provide managed behavioral healthcare services toservices.


Table of Contents


MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General (Continued)


Medicaid recipients and other beneficiaries of the Maricopa County Regional Behavioral Health Authority (the "Maricopa Contract"). Under the Maricopa Contract, effective August 31, 2007 the Company was required to assume the operations of twenty-four behavioral health direct care facilities for a transitional period and to divest itself of these facilities over a two year period. All of the direct care facilities were divested as of December 31, 2009.

        The Company provides its management services primarily through: (i) risk-based products, where the Company assumes all or a substantial portion of the responsibility for the cost of providing treatment services in exchange for a fixed per member per month fee, (ii) administrative services only ("ASO") products, where the Company provides services such as utilization review, claims administration and/or provider network management, but does not assume responsibility for the cost of the treatment services, and (iii) employee assistance programs ("EAPs") where the Company provides short-term outpatient behavioral counseling services.

        The managed behavioral healthcare business is managed based on the services provided and/or the customers served, through the following two segments:

        Commercial.    The Managed Behavioral Healthcare Commercial segment ("Commercial") generally reflects managed behavioral healthcare services and EAP services provided under contracts with health plans and insurance companies for some or all of their commercial, Medicaid and Medicare members, as well as with employers, including corporations, governmental agencies, and labor unions. Commercial's contracts encompass risk-based, ASO and EAP arrangements.

        Public Sector.    The Managed Behavioral Healthcare Public Sector segment ("Public Sector") generally reflects services provided to recipients under Medicaid and other state sponsored programs under contracts with state and local governmental agencies. Public Sector contracts encompass either risk-based or ASO arrangements.

Radiology Benefits Management

        The Radiology Benefits Management segment ("Radiology Benefits Management") generally reflects the management of the delivery of diagnostic imaging and other therapeutic services to ensure that such services are clinically appropriate and cost effective. The Company's radiology benefits management services currently are provided under contracts with health plans and insurance companies for some or all of their commercial, Medicaid and Medicare members. The Company also contracts with state and local governmental agencies for the provision of such services to Medicaid recipients. The Company offers its radiology benefits management services through risk-based contracts, where the Company assumes all or a substantial portion of the responsibility for the cost of providing diagnostic imaging services, and through ASO contracts, where the Company provides services such as utilization review and claims administration, but does not assume responsibility for the cost of the imaging services.

Specialty PharmaceuticalDrug Benefits Management

        The Specialty Pharmaceutical Management segment ("Specialty Pharmaceutical Management") comprises programs that manage specialty drugs usedTwo of the Company's segments are in the treatmentdrug benefits management business. This line of complex conditions such as,business generally reflects the Company's clinical management of drugs paid under medical and pharmacy benefit programs. The Company's services include the coordination and management of the specialty drug spending for health plans, employers, and governmental agencies, and the management


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General (Continued)


of pharmacy programs for Medicaid and other state-sponsored programs. The two segments in this line of business are:

        Specialty Pharmaceutical Management.    The Specialty Pharmaceutical Management segment ("Specialty Pharmaceutical Management") comprises programs that manage specialty drugs used in the treatment of complex conditions such as, cancer, multiple sclerosis, hemophilia, infertility, rheumatoid arthritis, chronic forms of hepatitis and other diseases. Specialty pharmaceutical drugs represent high-cost injectible, infused, oral, or inhaledoral drugs with sensitive handling or storage needs, many of which may be physician administered. Patients receiving these drugs require greater amounts of clinical support than those taking more traditional agents. Payors require clinical, financial and technological support to maximize the value delivered to their members using these expensive agents. The Company's specialty pharmaceutical management services are provided under contracts with health plans, insurance companies, employers, and governmental agencies for some or all of their commercial, Medicare and Medicaid members. The Company's specialty pharmaceutical services include: (i) contracting and formulary optimization programs; (ii) specialty pharmaceutical dispensing operations; (iii) strategic consulting services; and (iv)(iii) medical pharmacy management programs.

Medicaid Administration

Administration.    The Medicaid Administration segment ("Medicaid Administration") generally reflects integrated clinical management services provided to the public sector to manage Medicaid pharmacy, mental health, and long-term care programs. The primary focus of the Company's Medicaid Administration unit involves providing pharmacy benefits administration ("PBA") and pharmacy benefits management ("PBM") services under contracts with states tohealth plans and public sector healthcare clients for Medicaid and other state sponsored program recipients. The Company's services include pharmacy point-of-sale claims processing systems and administration, drug utilization review, clinical prior authorization, utilization and formulary management services, Preferred Drug List programs, Maximum Allowable Cost programs, and drug rebate program services. Medicaid Administration's contracts encompass Fee-For-Service ("FFS") arrangements. In addition to Medicaid Administration's FFS contracts, effective September 1, 2010, Public Sector has subcontracted with Medicaid Administration to provide pharmacy benefits management services on a limited risk basis for one of Public Sector's customers.

Corporate

        This segment of the Company is comprised primarily of operational support functions such as sales and marketing and information technology, as well as corporate support functions such as executive, finance, human resources and legal.

Summary of Significant Accounting Policies

Recent Accounting Pronouncements

        In January 2010,May 2011, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU"), No. 2010-24, "Health Care Entities—Presentation of Insurance Claims2011-04, "Fair Value Measurement (Topic 820): Amendments to Achieve Common Fair Value Measurement and Related Insurance Recoveries"Disclosure Requirements in U.S. GAAP and IFRSs", ("ASU 2010-24"2011-04"). ASU 2010-24 clarifies that a health care entity should not net insurance recoveries against a related claim liability. Additionally, the amount2011-04 amends ASC Topic 820, "Fair Value Measurements and Disclosures",


Table of the claim liabilityContents


MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

March 31, 2012

(Unaudited)

NOTE A—General (Continued)

to provide guidance on how fair value measurement should be determined without consideration of insurance recoveries. This guidance isapplied where existing GAAP already requires or permits fair value measurements. In addition, ASU 2011-04 requires expanded disclosures regarding fair value measurements. ASU 2011-04 became effective for fiscal years beginning after December 15, 2010. Accordingly, the Company adopted ASU 2010-24 on January 1, 2011.2012. The adoption of this standardASU 2011-04 did not have a material impact on the consolidatedCompany's results of operations or financial statements.position.

        In June 2011, the FASB issued ASU No. 2011-05, "Comprehensive Income (Topic 220): Presentation of Comprehensive Income" ("ASU 2011-05"). ASU 2011-05 requires an entity to present the total of comprehensive income, the components of net income, and the components of other


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011

(Unaudited)

NOTE A—General (Continued)

comprehensive income either in a single continuous statement of comprehensive income or in two separate but consecutive statements and eliminates the option to present the components of other comprehensive income as part of the statement of equity. ASU 2011-05 is effective for fiscal years, and interim periods within those fiscal years, beginning on or after December 15, 2011, with early adoption permitted. While the adoption of this guidance is expected to impactimpacts the Company's disclosures for annual and interim filings for the year ending December 31, 2012, it willdoes not have an impact on the Company's results of operations or financial condition.position.

        In September 2011, the FASB issued ASU 2011-08, "Testing Goodwill for Impairment" ("ASU 2011-8"), which provides authoritative guidance to simplify how entities, both public and nonpublic, test goodwill for impairment. This accounting update permits an entity to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill impairment test. This guidance was effective for the Company beginning on January 1, 2012. This guidance did not impact the Company's financial position, results of operations or cash flows.

        In December 2011, the FASB issued ASU 2011-12 "Deferral of the Effective Date for Amendments to the Presentation of Reclassifications of Items Out of Accumulated Other Comprehensive Income in ASU 2011-05" ("ASU 2011-12"), which defers the requirement that companies present reclassification adjustments for each component of accumulated other comprehensive income in both net income and other comprehensive income on the face of the financial statements. The effective dates for ASU 2011-12 are consistent with the effective dates for ASU 2011-05 and, similar to our expectations for the adoption of ASU 2011-05, while the adoption of this guidance impacts the Company's disclosures for annual and interim filings for the year ending December 31, 2012, it does not impact the Company's results of operations or financial position.

Use of Estimates

        The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Significant estimates of the Company include, among other things, accounts receivable realization, valuation allowances for deferred tax assets, valuation of goodwill and intangible assets, medical claims


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

March 31, 2012

(Unaudited)

NOTE A—General (Continued)

payable, other medical liabilities, stock compensation assumptions, tax contingencies and legal liabilities. Actual results could differ from those estimates.

Managed Care Revenue

        Managed care revenue, inclusive of revenue from the Company's risk, EAP and ASO contracts, is recognized over the applicable coverage period on a per member basis for covered members. The Company is paid a per member fee for all enrolled members, and this fee is recorded as revenue in the month in which members are entitled to service. The Company adjusts its revenue for retroactive membership terminations, additions and other changes, when such adjustments are identified, with the exception of retroactivity that can be reasonably estimated. The impact of retroactive rate amendments is generally recorded in the accounting period that terms to the amendment are finalized, and that the amendment is executed. Any fees paid prior to the month of service are recorded as deferred revenue. Managed care revenues approximated $610.3$550.0 million and $1,784.9$601.8 million for the three and nine months ended September 30, 2010, respectively,March 31, 2011 and $533.3 million and $1,627.9 million for the three and nine months ended September 30, 2011,2012, respectively.

Fee-For-Service and Cost-Plus Contracts

        The Company has certain FFS contracts, including cost-plus contracts, with customers under which the Company recognizes revenue as services are performed and as costs are incurred. Revenues from fee-for-service and cost-plusthese contracts approximated $47.0$42.4 million and $145.3$36.0 million for the three and nine months ended September 30, 2010, respectively,March 31, 2011 and $45.0 million and $131.3 million for the three and nine months ended September 30, 2011,2012, respectively.


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011

(Unaudited)

NOTE A—General (Continued)

Block Grant Revenues

        The Maricopa ContractPublic Sector has a contract that is partially funded by federal, state and county block grant money, which represents annual appropriations. The Company recognizes revenue from block grant activity ratably over the period to which the block grant funding applies. Block grant revenues were approximately $26.0$26.2 million and $82.8$28.9 million for the three and nine months ended September 30, 2010, respectively,March 31, 2011 and $31.8 million and $85.0 million for the three and nine months ended September 30, 2011,2012, respectively.

Dispensing Revenue

        The Company recognizes dispensing revenue, which includes the co-payments received from members of the health plans the Company serves, when the specialty pharmaceutical drugs are shipped. At the time of shipment, the earnings process is complete; the obligation of the Company's customer to pay for the specialty pharmaceutical drugs is fixed, and, due to the nature of the product, the member may neither return the specialty pharmaceutical drugs nor receive a refund. Revenues from the dispensing of specialty pharmaceutical drugs on behalf of health plans were $58.6$60.4 million and $178.3$87.2 million for the three and nine months ended September 30, 2010, respectively,March 31, 2011 and $61.8 million and $178.7 million for the three and nine months ended September 30, 2011,2012, respectively.

Performance-Based Revenue

        The Company has the ability to earn performance-based revenue under certain risk and non-risk contracts. Performance-based revenue generally is based on either the ability of the Company to


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

March 31, 2012

(Unaudited)

NOTE A—General (Continued)

manage care for its clients below specified targets, or on other operating metrics. For each such contract, the Company estimates and records performance-based revenue after considering the relevant contractual terms and the data available for the performance-based revenue calculation. Pro-rata performance-based revenue is recognized on an interim basis pursuant to the rights and obligations of each party upon termination of the contracts. Performance-based revenues were $2.9$3.1 million and $8.7$8.0 million for the three and nine months ended September 30, 2010, respectively,March 31, 2011 and $2.42012, respectively.

Rebate Revenue

        The Company administers a rebate program for certain clients through which the Company coordinates the achievement, calculation and collection of rebates and administrative fees from pharmaceutical manufacturers on behalf of clients. Each period, the Company estimates the total rebates earned based on actual volumes of pharmaceutical purchases by the Company's clients, as well as historical and/or anticipated sharing percentages. The Company earns fees based upon the volume of rebates generated for its clients. The Company does not record as rebate revenue any rebates that are passed through to its clients. Total rebate revenues were $6.8 million and $15.6$9.7 million for the three and nine months ended September 30,March 31, 2011 and 2012, respectively.

Significant Customers

        The Maricopa Contract generated net revenues that exceeded, in the aggregate, ten percent of net revenues for the consolidated Company for the nine months ended September 30, 2010 and 2011.

        Pursuant to the Maricopa Contract, the Company provides behavioral healthcare management and other related services to approximately 719,000715,000 members in Maricopa County, Arizona.Arizona, the ("Maricopa Contract").

        Under the Maricopa Contract, the Company is responsible for providing covered behavioral health services to persons eligible under Title XIX (Medicaid) and Title XXI (State Children's Health Insurance Program) of the Social Security Act, non-Title XIX and non-Title XXI eligible children and adults with a serious mental illness, and to certain non-Title XIX and non-Title XXI adults with behavioral health


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011

(Unaudited)

NOTE A—General (Continued)


or substance abuse disorders. The Maricopa Contract began on September 1, 2007 and extends through September 30, 2013 unless sooner terminated by the parties. The State of Arizona has the right to terminate the Maricopa Contract for cause, as defined, upon ten days' notice with an opportunity to cure, and without cause immediately upon notice from the State. The Maricopa Contract generated net revenues of $602.4$191.0 million and $570.1$193.1 million for the ninethree months ended September 30, 2010March 31, 2011 and 2011,2012, respectively.

        One of the Company's top ten customers during 2010 was WellPoint, Inc. The Company recorded net revenue from contracts with WellPoint, Inc. of $130.9 million for the nine months ended September 30, 2010. The Company's contracts with WellPoint, Inc. terminated on December 31, 2010.


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General (Continued)

        In addition to the Maricopa Contract previously discussed, the following customers generated in excess of ten percent of net revenues for the respective segment for the ninethree months ended September 30, 2010March 31, 2011 and 20112012 (in thousands):

Segment
 Term Date 2011 2012 
Commercial         

Customer A

 

December 31, 2012

 
$

50,438
 
$

49,743
 

Customer B

 June 30, 2014  17,008  16,085 

Customer C

 December 31, 2012 to December 14, 2013(1)  27,552  29,326 

Customer D

 December 31, 2019    33,727 

Public Sector

 

 

 

 

 

 

 

 

 

Customer E

 

June 30, 2013(2)

  
40,318
  
55,236
 

Radiology Benefits Management

 

 

 

 

 

 

 

Customer F

 

December 31, 2015

  
33,247
  
26,556
 

Customer G

 June 30, 2011 to November 30, 2011(1)(3)  16,663   

Customer H

 June 30, 2014  13,340  14,378 

Customer I

 March 31, 2013  7,990* 12,253 

Customer J

 January 31, 2014  6,508* 9,104 

Specialty Pharmaceutical Management

 

 

 

 

 

 

 

Customer K

 

April 30, 2012 to December 31, 2013(1)

  
22,004
  
31,044
 

Customer L

 April 29, 2012 to September 1, 2012(1)  14,760  15,626 

Customer B

 December 31, 2012 to September 27, 2013(1)  3,709* 14,647 

Medicaid Administration

 

 

 

 

 

 

 

 

 

Customer M

 

December 4, 2011(3)

  
7,221
  
 

Customer N

 September 30, 2013(4)  20,531  21,108 

Customer O

 March 31, 2015 to June 30, 2017(1)  6,019  6,803 

Customer P

 June 30, 2013 to September 30, 2014(1)  4,169* 4,914 

Segment
 Term Date 2010 2011 

Commercial

         
 

Customer A

 

December 31, 2012

 
$

189,949
 
$

131,633
 
 

Customer B

 June 30, 2014  54,822  50,089 
 

Customer C

 June 30, 2012 to November 30, 2013(1)  40,303* 82,695 

Public Sector

         
 

Customer D

 

June 30, 2012(2)

  
113,540
  
135,597
 


Radiology Benefits Management


 

 

 

 

 

 

 
 

WellPoint, Inc. 

 

December 31, 2010(3)

  
119,155
  
 
 

Customer E

 November 30, 2012 to April 30, 2013(1)  84,435  100,575 
 

Customer F

 June 30, 2011 to November 30, 2011(1)(4)  50,982  34,271 
 

Customer G

 June 30, 2014  40,203  40,928 
 

Customer H

 March 31, 2013  4,057* 25,708 


Specialty Pharmaceutical Management


 

 

 

 

 

 

 
 

Customer I

 

November 30, 2011 to March 31, 2012(1)

  
65,421
  
64,731
 
 

Customer J

 September 1, 2011 to April 29, 2012(1)  43,246  41,704 
 

Customer E

 February 1, 2012 to April 30, 2013(1)  26,937  19,499*


Medicaid Administration


 

 

 

 

 

 

 
 

Customer K

 

December 4, 2011(4)

  
23,531
  
22,193
 
 

Customer L

 September 30, 2013(5)  6,647* 61,543 
 

Customer M

 September 30, 2011 to June 30, 2017(1)  17,905  18,635 
 

Customer N

 August 31, 2011 to June 30, 2013(1)  16,357  13,689*
 

Customer O

 June 30, 2013 to September 30, 2014(1)  12,097  17,221 

*
Revenue amount did not exceed ten percent of net revenues for the respective segment for the period presented. Amount is shown for comparative purposes only.

(1)
The customer has more than one contract. The individual contracts are scheduled to terminate at various points during the time period indicated above.

(2)
Contract has options for the customer to extend the term for threetwo additional one-year periods.

(3)
The contract has terminated.

(4)
This customer represents a subcontract with a Public Sector customer and is eliminated in consolidation.

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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General (Continued)

(4)
The customer has informed the Company that this contract will not be renewed.

(5)
This customer represents a subcontract with a Public Sector customer and is eliminated in consolidation.

        The Company also has a significant concentration of business with various counties in the State of Pennsylvania (the "Pennsylvania Counties") which are part of the Pennsylvania Medicaid program, and with various areas in the State of Florida (the "Florida Areas") which are part of the Florida Medicaid program. Net revenues from the Pennsylvania Counties in the aggregate totaled $255.0$84.6 million and $265.1$92.3 million for the ninethree months ended September 30, 2010March 31, 2011 and 2011,2012, respectively. Net revenues from the Florida Areas in the aggregate totaled $106.0$33.4 million and $100.0$34.1 million for the ninethree months ended September 30, 2010March 31, 2011 and 2011,2012, respectively.

        The Company's contracts with customers typically have terms of one to three years, and in certain cases contain renewal provisions (at the customer's option) for successive terms of between one and two years (unless terminated earlier). Substantially all of these contracts may be immediately terminated with cause and many of the Company's contracts are terminable without cause by the customer or the Company either upon the giving of requisite notice and the passage of a specified period of time (typically between 60 and 180 days) or upon the occurrence of other specified events. In addition, the Company's contracts with federal, state and local governmental agencies generally are conditioned on legislative appropriations. These contracts generally can be terminated or modified by the customer if such appropriations are not made.

Fair Value Measurements

        The Company currently does not have non-financial assets and non-financial liabilities that are required to be measured at fair value on a recurring basis. Financial assets and liabilities are to be measured using inputs from the three levels of the fair value hierarchy, which are as follows:


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General (Continued)

        In accordance with the fair value hierarchy described above, the following table shows the fair value of the Company's financial assets and liabilities that are required to be measured at fair value as of December 31, 20102011 and September 30, 2011March 31, 2012 (in thousands):



 Fair Value Measurements  December 31, 2011 


 Level 1 Level 2 Level 3 Total  Level 1 Level 2 Level 3 Total 

Cash and Cash Equivalents(1)

Cash and Cash Equivalents(1)

 $ $68,726 $ $68,726  $ $1,296 $ $1,296 

Restricted Cash(2)

Restricted Cash(2)

  72,698  72,698   47,972  47,972 

Investments:

Investments:

  

U.S. Government and agency securities

U.S. Government and agency securities

 2,179   2,179  697   697 

Obligations of government-sponsored enterprises(3)

Obligations of government-sponsored enterprises(3)

  10,138  10,138   8,293  8,293 

Corporate debt securities

Corporate debt securities

  268,769  268,769   191,813  191,813 

Taxable municipal bonds

     

Certificates of deposit

Certificates of deposit

  750  750   100  100 

Taxable municipal bonds

  2,668  2,668 
                  

December 31, 2011

 $697 $249,474 $ $250,171 

December 31, 2010

 $2,179 $423,749 $ $425,928          
         

 

 
 March 31, 2012 
 
 Level 1 Level 2 Level 3 Total 

Cash and Cash Equivalents(4)

 $ $31,735 $ $31,735 

Restricted Cash(5)

    70,017    70,017 

Investments:

             

U.S. Government and agency securities

  696      696 

Obligations of government-sponsored enterprises(6)

    8,259    8,259 

Corporate debt securities

    155,182    155,182 

Taxable municipal bonds

         

Certificates of deposit

    100    100 
          

March 31, 2012

 $696 $265,293 $ $265,989 
          

 
 Level 1 Level 2 Level 3 Total 

Cash and Cash Equivalents(4)

 $ $7,732 $ $7,732 

Restricted Cash(5)

    32,524    32,524 

Investments:

             

U.S. Government and agency securities

  698      698 

Obligations of government-sponsored enterprises(6)

    11,161    11,161 

Corporate debt securities

    242,090    242,090 

Certificates of deposit

    200    200 
          
 

September 30, 2011

 $698 $293,707 $ $294,405 
          

(1)
Excludes $268.5$118.6 million of cash held in bank accounts by the Company.

(2)
Excludes $44.0$137.8 million of restricted cash held in bank accounts by the Company.

(3)
Includes investments in notes issued by the Federal Home Loan Mortgage Corporation and the Federal Home Loan Bank.

(4)
Excludes $134.7$139.9 million of cash held in bank accounts by the Company.

(5)
Excludes $123.1$114.9 million of restricted cash held in bank accounts by the Company.

(6)
Includes investments in notes issued by the Federal Home Loan Bank.

        For the ninethree months ended September 30, 2011,March 31, 2012, the Company has not transferred any assets between fair value measurement levels.


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General (Continued)

        All of the Company's investments are classified as "available-for-sale" and are carried at fair value. Securities which have been classified as Level 1 are measured using quoted market prices while those which have been classified as Level 2 are measured using quoted prices for similar assets and liabilities in active markets. The Company's policy is to classify all investments with contractual maturities within one year as current. Investment income is recognized when earned and reported net of investment expenses. Net unrealized holding gains or losses are excluded from earnings and are reported, net of tax, as "accumulated other comprehensive income (loss)" in the accompanying consolidated balance sheets and consolidated statements of income until realized, unless the losses are deemed to be other-than-temporary. Realized gains or losses, including any provision for other-than-temporary declines in value, are included in the consolidated statements of income.

        If a debt security is in an unrealized loss position and the Company has the intent to sell the debt security, or it is more likely than not that the Company will have to sell the debt security before recovery of its amortized cost basis, the decline in value is deemed to be other-than-temporary and is recorded to other-than-temporary impairment losses recognized in income in the consolidated statements of comprehensive income. For impaired debt securities that the Company does not intend to sell or it is more likely than not that the Company will not have to sell such securities, but the Company expects that it will not fully recover the amortized cost basis, the credit component of the other-than-temporary impairment is recognized in other-than-temporary impairment losses recognized in income in the consolidated statements of comprehensive income and the non-credit component of the other-than-temporary impairment is recognized in other comprehensive income.

        The credit component of an other-than-temporary impairment is determined by comparing the net present value of projected future cash flows with the amortized cost basis of the debt security. The net present value is calculated by discounting the best estimate of projected future cash flows at the effective interest rate implicit in the debt security at the date of acquisition. Cash flow estimates are driven by assumptions regarding probability of default, including changes in credit ratings, and estimates regarding timing and amount of recoveries associated with a default. Furthermore, unrealized losses entirely caused by non-credit related factors related to debt securities for which the Company expects to fully recover the amortized cost basis continue to be recognized in accumulated other comprehensive income.

As of December 31, 20102011 and September 30, 2011,March 31, 2012, there were no unrealized losses that the Company believed to be other-than-temporary. No realized gains or losses were recorded for the ninethree months ended March 31, 2011 or 2012. The following is a summary of short-term and long-term investments at December 31, 2011 and March 31, 2012 (in thousands):

 
 December 31, 2011 
 
 Amortized
Cost
 Gross
Unrealized
Gains
 Gross
Unrealized
Losses
 Estimated
Fair Value
 

U.S. Government and agency securities

 $697 $ $ $697 

Obligations of government-sponsored enterprises(1)

  8,293  3  (3) 8,293 

Corporate debt securities

  192,059  31  (277) 191,813 

Certificates of deposit

  100      100 
          

Total investments at December 31, 2011

 $201,149 $34 $(280)$200,903 
          


 
 March 31, 2012 
 
 Amortized
Cost
 Gross
Unrealized
Gains
 Gross
Unrealized
Losses
 Estimated
Fair Value
 

U.S. Government and agency securities

 $696 $ $ $696 

Obligations of government-sponsored enterprises(1)

  8,256  3    8,259 

Corporate debt securities

  155,147  97  (62) 155,182 

Certificates of deposit

  100      100 
          

Total investments at March 31, 2012

 $164,199 $100 $(62)$164,237 
          

(1)
Includes investments in notes issued by the Federal Home Loan Bank.

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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General (Continued)


months ended September 30, 2010 or 2011. The following is a summary of short-term and long-term investments at December 31, 2010 and September 30, 2011 (in thousands):

 
 December 31, 2010 
 
 Amortized
Cost
 Gross
Unrealized
Gains
 Gross
Unrealized
Losses
 Estimated
Fair Value
 

U.S. Government and agency securities

 $2,178 $1 $ $2,179 

Obligations of government-sponsored enterprises(1)

  10,142  7  (11) 10,138 

Corporate debt securities

  268,739  245  (215) 268,769 

Certificates of deposit

  750      750 

Taxable municipal bonds

  2,680    (12) 2,668 
          

Total investments at December 31, 2010

 $284,489 $253 $(238)$284,504 
          


 
 September 30, 2011 
 
 Amortized
Cost
 Gross
Unrealized
Gains
 Gross
Unrealized
Losses
 Estimated
Fair Value
 

U.S. Government and agency securities

 $698 $ $ $698 

Obligations of government-sponsored enterprises(2)

  11,160  4  (3) 11,161 

Corporate debt securities

  242,569  53  (532) 242,090 

Certificates of deposit

  200      200 
          

Total investments at September 30, 2011

 $254,627 $57 $(535)$254,149 
          

(1)
Includes investments in notes issued by the Federal Home Loan Mortgage Corporation and the Federal Home Loan Bank.

(2)
Includes investments in notes issued by the Federal Home Loan Bank.

        The maturity dates of the Company's investments as of September 30, 2011March 31, 2012 are summarized below (in thousands):


 Amortized
Cost
 Estimated
Fair Value
  Amortized
Cost
 Estimated
Fair Value
 

2011

 $92,150 $92,062 

2012

 159,009 158,644  $144,574 $144,602 

2013

 3,468 3,443  19,625 19,635 
          

Total investments at September 30, 2011

 $254,627 $254,149 

Total investments at March 31, 2012

 $164,199 $164,237 
          

Income Taxes

        The Company's effective income tax rates were 40.340.2 percent and 34.041.1 percent for the ninethree months ended September 30, 2010March 31, 2011 and 2011,2012, respectively. These rates differ from the federal statutory income


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011

(Unaudited)

NOTE A—General (Continued)


tax rate primarily due to state income taxes and permanent differences between book and tax income, and changes to recorded tax contingencies.income. The Company also accrues interest and penalties related to unrecognized tax benefits in its provision for income taxes. The effective income tax rate for the ninethree months ended September 30, 2011March 31, 2012 is lowerhigher than the effective rate for the ninethree months ended September 30, 2010March 31, 2011 mainly due to more significant reversals ofan increase in effective state tax contingencies in the current year as a result of closure of statutes of limitation.

        The Company files a consolidated federal income tax return for the Company and its eighty percent or more owned subsidiaries, and the Company and its subsidiaries file income tax returns in various states and local jurisdictions. With few exceptions, the Company is no longer subject to state or local income tax assessments by tax authorities for years ended prior to December 31, 2007. Further, the statutes of limitation regarding the assessment of federal and certain state and local income taxes for the year ended December 31, 2007 expired during the current quarter. As a result, $9.6 million of unrecognized tax benefits (excluding interest costs) recorded as of December 31, 2010 was reversed in the current quarter as a result of statute expirations, $8.1 million of which is reflected as a discrete adjustment to the effective rate.rates.

Stock Compensation

        At December 31, 20102011 and September 30, 2011,March 31, 2012, the Company had equity-based employee incentive plans, which are described more fully in Note 6 in the Company's Annual Report on Form 10-K for the year ended December 31, 2010.2011. The Company recorded stock compensation expense of $3.6$4.8 million and $11.8$5.1 million for the three and nine months ended September 30, 2010, respectively,March 31, 2011 and $4.4 million and $13.4 million for the three and nine months ended September 30, 2011,2012, respectively. Stock compensation expense recognized in the consolidated statements of comprehensive income for the three and nine months ended September 30, 2010March 31, 2011 and 20112012 has been reduced for estimated forfeitures, estimated at five percent and four percent respectively.for both periods.

        The weighted average grant date fair value of all stock options granted during the ninethree months ended September 30, 2011March 31, 2012 was $12.94$11.80 as estimated using the Black-Scholes-Merton option pricing model, which also assumed an expected volatility of 29.930.3 percent based on the historical volatility of the Company's stock price.

        The benefits of tax deductions in excess of recognized stock compensation expense are reported as a financing cash flow, rather than as an operating cash flow. In the ninethree months ended September 30, 2010March 31, 2011 and 2011, $02012, $0.5 million and $2.1$0.4 million, respectively, of benefits of such tax deductions related to stock compensation expense were realized and as such were reported as financing cash flows, respectively.flows. For the nine monthsquarter ended September 30, 2010 the change to additional paid in capital related to tax benefits (deficiencies) was $(0.8) million. For the nine months ended September 30,March 31, 2011 the change to additional paid in capital related to tax benefits (deficiencies) was $1.8$0.5 million which includes the $2.1$0.6 million of excess tax benefits offset by $(0.3)$(0.1) million of tax deficiencies. For the three months ended March 31, 2012, the change to additional paid in capital related to tax benefits (deficiencies) was $0.3 million which includes the $0.4 million of excess tax benefits offset by $(0.1) million of tax deficiencies.


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General (Continued)

        Summarized information related to the Company's stock options for the ninethree months ended September 30, 2011March 31, 2012 is as follows:


 Options Weighted
Average
Exercise
Price
  Options Weighted
Average
Exercise
Price
 

Outstanding, beginning of period

 3,775,586 $39.27  3,841,233 $42.65 

Granted

 1,120,716 49.25  1,344,268 47.49 

Forfeited

 (29,306) 42.98  (7,927) 45.23 

Exercised

 (881,362) 38.35  (60,939) 36.06 
          

Outstanding, end of period

 3,985,634 42.26  5,116,635 $43.99 
          

Vested and expected to vest, end of period

 3,891,114 42.16 

Vested and expected to vest at end of period

 4,955,937 $43.88 
          

Exercisable, end of period

 1,835,319 $39.84  2,523,713 $40.72 
          

        All of the Company's options granted during the ninethree months ended September 30, 2011March 31, 2012 vest ratably on each anniversary date over the three years subsequent to grant, and all have a ten year life.

        Summarized information related to the Company's nonvested restricted stock awards for the ninethree months ended September 30, 2011March 31, 2012 is as follows:


 Shares Weighted
Average
Grant
Fair Value
  Shares Weighted
Average
Grant Date
Fair Value
 

Outstanding, beginning of period

 22,309 $39.23  18,748 $52.11 

Awarded

 18,748 52.11    

Vested

 (22,309) 39.23    

Forfeited

      
          

Outstanding, ending of period

 18,748 $52.11  18,748 $52.11 
          

        RestrictedSummarized information related to the Company's nonvested restricted stock awards granted duringunits for the ninethree months ended September 30, 2011 generally vest on the anniversary of the date of grant.March 31, 2012 is as follows:

 
 Shares Weighted
Average
Grant Date
Fair Value
 

Outstanding, beginning of period

  206,338 $44.63 

Awarded

  127,913  47.46 

Vested

  (99,976) 41.81 

Forfeited

  (775) 44.16 
      

Outstanding, ending of period

  233,500 $47.38 
      

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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE A—General (Continued)

        Summarized information related to the Company's nonvestedIn general, grants of restricted stock units for the nine months ended September 30, 2011 is as follows:

 
 Shares Weighted
Average
Grant
Fair Value
 

Outstanding, beginning of period

  190,488 $38.43 

Awarded

  112,543  49.10 

Vested

  (90,853) 37.50 

Forfeited

  (2,856) 45.12 
      

Outstanding, ending of period

  209,322 $44.49 
      

        Restrictedawards and restricted stock units granted during the nine months ended September 30, 2011 generally vest ratably on each anniversary date over the three years subsequent to grant.

Long Term Debt and Capital Lease Obligations

        On April 28, 2010,December 9, 2011, the Company entered into an amendment to its credit facilitya Senior Secured Revolving Credit Facility Credit Agreement with Deutsche Bank AG, Citibank, N.A., andWells Fargo Bank, N.A., Bank of America, N.A., and U.S. Bank, N.A. that providedprovides for an $80.0up to $230.0 million Revolving Loan Commitmentof revolving loans with a sublimit of up to $70.0 million for the issuance of letters of credit for the account of the Company with a sublimit of up to $30.0 million for revolving loans (the "2010"2011 Credit Facility"). Borrowings underAt such point, the 2010 Credit Facility mature on April 28, 2013.previous credit facility was terminated. The 20102011 Credit Facility is guaranteed by substantially all of the subsidiaries of the Company and is secured by substantially all of the assets of the Company and the subsidiary guarantors. The 2011 Credit Facility will mature on December 9, 2014.

        Under the 20102011 Credit Facility, the annual interest rate on Revolving Loan borrowings is equal to (i) in the case of U.S. dollar denominated loans, the sum of a borrowing margin of 1.751.00 percent plus the higher of the prime rate, or one-half of one percent in excess of the overnight "federal funds" rate, or the Eurodollar rate for one month plus 1.00%, or (ii) in the case of Eurodollar denominated loans, the sum of a borrowing margin of 2.752.00 percent plus the Eurodollar rate for the selected interest period. The Company has the option to borrow in U.S. dollar denominated loans or Eurodollar denominated loans at its discretion. Letters of Credit issued under the Revolving Loan Commitment bear interest at the rate of 2.8752.125 percent. The commitment commission on the 20102011 Credit Facility is 0.500.375 percent of the unused Revolving Loan Commitment.

        There were $0.6 million ofno material capital lease obligations at December 31, 2010 and September 30, 2011 respectively, $44.9or March 31, 2012. The Company had $68.1 million and $36.2$58.1 million of letters of credit outstanding at December 31, 20102011 and September 30, 2011,March 31, 2012, respectively, and no Revolving Loan borrowings at December 31, 20102011 or September 30, 2011.March 31, 2012.

Reclassifications

        Certain prior year amounts have been reclassified to conform with the current year presentation.


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE B—Net Income per Common Share

        The following tables reconcile income (numerator) and shares (denominator) used in the computations of net income per common share (in thousands, except per share data):



 Three Months Ended
September 30,
 Nine Months Ended
September 30,
  Three Months Ended
March 31,
 


 2010 2011 2010 2011  2011 2012 

Numerator:

Numerator:

  

Net income

Net income

 $44,784 $31,355 $105,731 $99,884  $34,298 $20,790 
              

Denominator:

Denominator:

  

Weighted average number of common shares outstanding—basic

Weighted average number of common shares outstanding—basic

 33,450 29,900 33,715 31,406  33,051 27,199 

Common stock equivalents—stock options

 475 446 389 487 

Common stock equivalents—warrants

 157  150  

Common stock equivalents—restricted stock

 6 4 13 10 

Common stock equivalents—restricted stock units

 83 88 78 85 

Common stock equivalents—employee stock purchase plan

     

Common stock equivalents—stock options

 493 432 

Common stock equivalents—restricted stock awards

 15 13 

Common stock equivalents—restricted stock units

 97 102 

Common stock equivalents—employee stock purchase plan

  1 
              

Weighted average number of common shares outstanding—diluted

Weighted average number of common shares outstanding—diluted

 34,171 30,438 34,345 31,988  33,656 27,747 
              

Net income per common share—basic

Net income per common share—basic

 $1.34 $1.05 $3.14 $3.18  $1.04 $0.76 
              

Net income per common share—diluted

Net income per common share—diluted

 $1.31 $1.03 $3.08 $3.12  $1.02 $0.75 
              

        The weighted average number of common shares outstanding for the three and nine months ended September 30, 2010March 31, 2011 and 20112012 were calculated using outstanding shares of the Company's Ordinary Common Stock.common stock. Common stock equivalents included in the calculation of diluted weighted average common shares outstanding for the three and nine months ended September 30, 2010March 31, 2011 and 20112012 represent stock options to purchase shares of the Company's Ordinary Common Stock,common stock, restricted stock awards and restricted stock units, and stock to be purchased under the Employee Stock Purchase Plan and shares of Ordinary Common Stock related to certain warrants issued on January 5, 2004.Plan.

        The Company had additional potential dilutive securities outstanding representing 1.21.3 million and 1.9 million options, respectively, for the three and nine months ended September 30, 2010, and 1.1 million and 0.91.6 million options for the three and nine months ended September 30,March 31, 2011 and 2012, respectively, that were not included in the computation of dilutive securities because they were anti-dilutive for the period.such periods. Had these shares not been anti-dilutive, all of these shares would not have been included in the net income per common share calculation as the Company uses the treasury stock method of calculating diluted shares.

NOTE C—Business Segment Information

        The accounting policies of the Company's segments are the same as those described in Note A—"General." The Company evaluates performance of its segments based on profit or loss from operations before stock compensation expense, depreciation and amortization, interest expense, interest


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011

(Unaudited)

NOTE C—Business Segment Information (Continued)


income, gain on sale of assets, special charges or benefits, and income taxes ("Segment Profit"). Management uses Segment Profit information for internal reporting and control purposes and considers it important in making decisions regarding the allocation of capital and other resources, risk assessment and employee compensation, among other matters. Effective September 1, 2010, Public Sector has subcontracted with Medicaid Administration to provide pharmacy benefits management services on a limited


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

March 31, 2012

(Unaudited)

NOTE C—Business Segment Information (Continued)

risk basis for one of Public Sector's customers. As such, revenue and cost of care related to this intersegment arrangement are eliminated. The Company's segments are defined above.

        The following tables summarize, for the periods indicated, operating results by business segment (in thousands):

Three Months Ended
September 30, 2010
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 
Three Months Ended
March 31, 2011
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $165,270 $364,102 $116,379 $68,609 $42,606 $(6,647)$750,319  $150,035 $350,516 $89,212 $70,230 $53,293 $(20,531)$692,755 

Cost of care

 (84,485) (310,261) (72,980)  (6,081) 6,647 (467,160) (75,313) (304,921) (54,717)  (19,280) 20,531 (433,700)

Cost of goods sold

    (55,071)   (55,071)    (56,519)   (56,519)

Direct service costs

 (40,156) (17,554) (17,366) (8,064) (27,928)  (111,068) (37,807) (16,976) (16,705) (6,012) (25,986)  (103,486)

Other operating expenses

      (30,513) (30,513)      (28,081) (28,081)

Stock compensation expense(1)

 124 181 362 108 36 2,785 3,596  250 222 482 126 23 3,675 4,778 
                              

Segment profit (loss)

 $40,753 $36,468 $26,395 $5,582 $8,633 $(27,728)$90,103  $37,165 $28,841 $18,272 $7,825 $8,050 $(24,406)$75,747 
                              

 

Three Months Ended
March 31, 2012
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $180,524 $388,888 $76,857 $100,198 $47,854 $(21,108)$773,213 

Cost of care

  (112,172) (344,312) (50,410)   (19,507) 21,108  (505,293)

Cost of goods sold

        (81,038)     (81,038)

Direct service costs

  (42,362) (20,597) (13,486) (6,467) (22,552)   (105,464)

Other operating expenses

            (31,125) (31,125)

Stock compensation expense(1)

  267  287  400  172  58  3,918  5,102 
                

Segment profit (loss)

 $26,257 $24,266 $13,361 $12,865 $5,853 $(27,207)$55,395 
                

Three Months Ended
September 30, 2011
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $135,365 $362,104 $78,659 $73,792 $57,692 $(20,769)$686,843 

Cost of care

  (81,503) (318,807) (49,186)   (19,324) 20,769  (448,051)

Cost of goods sold

        (57,636)     (57,636)

Direct service costs

  (36,582) (16,741) (14,717) (6,563) (26,221)   (100,824)

Other operating expenses

            (29,214) (29,214)

Stock compensation expense(1)

  208  218  355  380  36  3,228  4,425 
                

Segment profit (loss)

 $17,488 $26,774 $15,111 $9,973 $12,183 $(25,986)$55,543 
                

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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011

(Unaudited)

NOTE C—Business Segment Information (Continued)


Nine Months Ended
September 30, 2010
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $487,954 $1,081,581 $331,099 $204,740 $121,303 $(6,647)$2,220,030 

Cost of care

  (265,740) (930,932) (220,211)   (6,081) 6,647  (1,416,317)

Cost of goods sold

        (166,138)     (166,138)

Direct service costs

  (115,340) (50,559) (47,605) (19,537) (94,555)   (327,596)

Other operating expenses

            (91,856) (91,856)

Stock compensation expense(1)

  556  554  1,123  365  76  9,156  11,830 
                

Segment profit (loss)

 $107,430 $100,644 $64,406 $19,430 $20,743 $(82,700)$229,953 
                


Nine Months Ended
September 30, 2011
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $425,086 $1,074,904 $258,479 $213,388 $167,622 $(61,543)$2,077,936 

Cost of care

  (235,938) (933,662) (157,731)   (57,409) 61,543  (1,323,197)

Cost of goods sold

        (167,559)     (167,559)

Direct service costs

  (113,502) (50,203) (47,280) (18,658) (78,056)   (307,699)

Other operating expenses

            (85,685) (85,685)

Stock compensation expense(1)

  677  654  1,238  639  100  10,100  13,408 
                

Segment profit (loss)

 $76,323 $91,693 $54,706 $27,810 $32,257 $(75,585)$207,204 
                

(1)
Stock compensation expense is included in direct service costs and other operating expenses, however this amount is excluded from the computation of Segment Profit since it is managed on a consolidated basis.

        The following table reconciles Segment Profit to income before income taxes (in thousands):



 Three Months Ended
September 30,
 Nine Months Ended
September 30,
  Three Months Ended
March 31,
 


 2010 2011 2010 2011  2011 2012 

Segment profit

Segment profit

 $90,103 $55,543 $229,953 $207,204  $75,747 $55,395 

Stock compensation expense

Stock compensation expense

 (3,596) (4,425) (11,830) (13,408) (4,778) (5,102)

Depreciation and amortization

Depreciation and amortization

 (13,950) (15,069) (41,607) (43,288) (13,952) (14,781)

Interest expense

Interest expense

 (482) (457) (1,751) (1,422) (471) (600)

Interest income

Interest income

 846 592 2,466 2,265  815 412 
              

Income before income taxes

 $57,361 $35,324 

Income before income taxes

 $72,921 $36,184 $177,231 $151,351      
         

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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011March 31, 2012

(Unaudited)

NOTE D—Commitments and Contingencies

Legal

        The management and administration of the delivery of specialty managed healthcare entails significant risks of liability. From time to time, the Company is subject to various actions and claims arising from the acts or omissions of its employees, network providers or other parties. In the normal course of business, the Company receives reports relating to deaths and other serious incidents involving patients whose care is being managed by the Company. Such incidents occasionally give rise to malpractice, professional negligence and other related actions and claims against the Company or its network providers. Many of these actions and claims received by the Company seek substantial damages and therefore require the Company to incur significant fees and costs related to their defense. The Company is also subject to or party to certain class actions, litigation and claims relating to its operations and business practices. In the opinion of management, the Company has recorded reserves that are adequate to cover litigation, claims or assessments that have been or may be asserted against the Company, and for which the outcome is probable and reasonably estimable. Management believes that the resolution of such litigation and claims will not have a material adverse effect on the Company's financial condition or results of operations; however, there can be no assurance in this regard.

Stock Repurchases

        On July 27, 2010October 25, 2011 the Company's board of directors approved a stock repurchase plan which authorizesauthorized the Company to purchase up to $350$200 million of its outstanding common stock through July 28, 2012. On February 18, 2011, the Company's board of directors increased the stock repurchase program by an additional $100 million, to a total of $450 million.October 25, 2013.

        Stock repurchases under the program may be executed through open market repurchases, privately negotiated transactions, accelerated share repurchases or other means. The board of directors authorized management to execute stock repurchase transactions from time to time and in such amounts and via such methods as management deems appropriate. The stock repurchase program may be limited or terminated at any time without prior notice. Pursuant to this program, the Company made open market purchases of 1,684,510671,776 shares of the Company's common stock at an average price of $48.36$48.72 per share for an aggregate cost of $81.5$32.7 million (excluding broker commissions) during the period from November 3, 201011, 2011 through December 31, 2010.2011.

        Pursuant to this program, theThe Company made no open market purchases of 6,728,222 shares of the Company's common stock at an average price of $48.74 per share for an aggregate cost of $327.9 million (excluding broker commissions) during the period January 1, 2011 through September 30, 2011.

        Duringthree months ended March 31, 2012, or for the period from OctoberApril 1, 20112012 through OctoberApril 24, 2011, the Company made additional open market purchases of 517,705 shares of the Company's common stock at an aggregate cost of $25.6 million, excluding broker commissions.


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MAGELLAN HEALTH SERVICES, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

September 30, 2011

(Unaudited)

NOTE E—Subsequent Event

        On October 25, 2011 the Company's board of directors approved a stock repurchase plan which authorizes the Company to purchase up to $200 million of its outstanding common stock through October 25, 2013. Stock repurchases under the program may be executed through open market repurchases, privately negotiated transactions, accelerated share repurchases or other means. The board of directors authorized management to execute stock repurchase transactions from time to time and in such amounts and via such methods as management deems appropriate. The stock repurchase program may be limited or terminated at any time without prior notice.2012.


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Item 2.    Management's Discussion and Analysis of Financial Condition and Results of Operations.

        The following discussion and analysis of the financial condition and results of operations of Magellan and its majority-owned subsidiaries and all VIEs for which Magellan is the primary beneficiary should be read together with the Consolidated Financial Statements and the notes to the Consolidated Financial Statements included elsewhere in this Quarterly Report on Form 10-Q and the Company's Annual Report on Form 10-K for the year ended December 31, 2010,2011, which was filed with the SEC on February 25, 2011.28, 2012.

Forward-Looking Statements

        This Form 10-Q includes "forward-looking statements" within the meaning of Section 27A of the Securities Act and Section 21E of the Exchange Act. Although the Company believes that its plans, intentions and expectations as reflected in such forward-looking statements are reasonable, it can give no assurance that such plans, intentions or expectations will be achieved. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those contemplated by such forward-looking statements. Important factors currently known to management that could cause actual results to differ materially from those in forward-looking statements include:


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        Further discussion of factors currently known to management that could cause actual results to differ materially from those in forward-looking statements is set forth under the heading "Risk Factors" in Item 1A of Magellan's Annual Report on Form 10-K for the year ended December 31, 2010.2011. When used in this Quarterly Report on Form 10-Q, the words "estimate," "anticipate," "expect," "believe," "should," and similar expressions are intended to be forward-looking statements. Magellan undertakes no obligation to update or revise forward-looking statements to reflect changed assumptions, the occurrence of unanticipated events or changes to future operating results over time, except as required by law.

Business Overview

        The Company is engaged in the specialty managed healthcare business. Through 2005, the Company predominantly operated in the managed behavioral healthcare business. As a result of certain acquisitions, the Company expanded into radiology benefits management and specialty pharmaceutical management during 2006, and into Medicaid administration during 2009. The Company provides services to health plans, insurance companies, employers, labor unions and various governmental agencies. The Company's business is divided into the following six segments, based on the services it provides and/or the customers that it serves, as described below.

Managed Behavioral Healthcare

        Two of the Company's segments are in the managed behavioral healthcare business. This line of business generally reflects the Company's coordination and management of the delivery of behavioral healthcare treatment services that are provided through its contracted network of third-party treatment providers, which includes psychiatrists, psychologists, other behavioral health professionals, psychiatric hospitals, general medical facilities with psychiatric beds, residential treatment centers and other treatment facilities. The treatment services provided through the Company's provider network include outpatient programs (such as counseling or therapy), intermediate care programs (such as intensive outpatient programs and partial hospitalization services), inpatient treatment and crisis intervention services. The Company generally does not directly provide or own any provider of treatment services except as related to the Company's Maricopa Contract. Under the Maricopa Contract, effective August 31, 2007 the Company was required to assume the operations of twenty-four behavioral health direct care facilities for a transitional period and to divest itself of these facilities over a two year period. All of the direct care facilities were divested as of December 31, 2009.services.

        The Company provides its management services primarily through: (i) risk-based products, where the Company assumes all or a substantial portion of the responsibility for the cost of providing


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treatment services in exchange for a fixed per member per month fee, (ii) ASO products, where the Company provides services such as utilization review, claims administration and/or provider network management, but does not assume responsibility for the cost of the treatment services, and (iii) EAPs where the Company provides short-term outpatient behavioral counseling services.


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        The managed behavioral healthcare business is managed based on the services provided and/or the customers served, through the following two segments:

        Commercial.    The Commercial segment generally reflects managed behavioral healthcare services and EAP services provided under contracts with health plans and insurance companies for some or all of their commercial, Medicaid and Medicare members, as well as with employers, including corporations, governmental agencies, and labor unions. Commercial's contracts encompass risk-based, ASO and EAP arrangements. As of September 30, 2011,March 31, 2012, Commercial's covered lives were 3.75.4 million, 12.913.2 million and 12.612.3 million for risk-based, ASO and EAP products, respectively. For the ninethree months ended September 30, 2011,March 31, 2012, Commercial's revenue was $281.5$127.2 million, $73.0$32.7 million and $70.6$20.6 million for risk-based, ASO and EAP products, respectively.

        Public Sector.    The Public Sector segment generally reflects services provided to recipients under Medicaid and other state sponsored programs under contracts with state and local governmental agencies. Public Sector contracts encompass either risk-based or ASO arrangements. As of September 30, 2011,March 31, 2012, Public Sector's covered lives were 1.71.9 million and 0.31.0 million for risk-based and ASO products, respectively. For the ninethree months ended September 30, 2011,March 31, 2012, Public Sector's revenue was $1.1 billion$385.1 million and $4.4$3.8 million for risk-based and ASO products, respectively.

Radiology Benefits Management

        The Radiology Benefits Management segment generally reflects the management of the delivery of diagnostic imaging and other therapeutic services to ensure that such services are clinically appropriate and cost effective. The Company's radiology benefits management services currently are provided under contracts with health plans and insurance companies for some or all of their commercial, Medicaid and Medicare members. The Company also contracts with state and local governmental agencies for the provision of such services to Medicaid recipients. The Company offers its radiology benefits management services through risk-based contracts, where the Company assumes all or a substantial portion of the responsibility for the cost of providing diagnostic imaging services, and through ASO contracts, where the Company provides services such as utilization review and claims administration, but does not assume responsibility for the cost of the imaging services. As of September 30, 2011,March 31, 2012, covered lives for Radiology Benefits Management were 4.33.8 million and 12.012.3 million for risk-based and ASO products, respectively. For the ninethree months ended September 30, 2011,March 31, 2012, revenue for Radiology Benefits Management was $222.5$66.4 million and $36.0$10.4 million for risk-based and ASO products, respectively.

Drug Benefits Management

        Two of the Company's segments are in the drug benefits management business. This line of business generally reflects the Company's clinical management of drugs paid under medical and pharmacy benefit programs. The Company's services include the coordination and management of the specialty drug spending for health plans, employers, and governmental agencies, and the management of pharmacy programs for Medicaid and other state-sponsored programs. The two segments in this business line are:

Specialty Pharmaceutical Management

Management.    The Specialty Pharmaceutical Management segment comprises programs that manage specialty drugs used in the treatment of complex conditions such as, cancer, multiple sclerosis, hemophilia, infertility, rheumatoid arthritis, chronic forms of hepatitis and other diseases. Specialty pharmaceutical drugs represent high-cost injectible, infused, oral, or inhaledoral drugs with sensitive handling or storage needs, many of which may be physician administered. Patients receiving these drugs require greater amounts of clinical support than those taking more traditional agents. Payors require clinical, financial and technological support to maximize the value delivered to their members using these expensive agents. The Company's specialty pharmaceutical management services are provided under contracts with health plans, insurance companies, employers, and governmental


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agencies for some or all of their commercial, Medicare and Medicaid members. The Company's specialty pharmaceutical services include: (i) contracting and formulary optimization programs; (ii) specialty pharmaceutical dispensing


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operations; (iii) strategic consulting services; and (iv)(iii) medical pharmacy management programs. The Company's Specialty Pharmaceutical Management segment had contracts with 41 health plans and several pharmaceutical manufacturers and state Medicaid programs as of September 30, 2011.March 31, 2012.

Medicaid Administration

Administration.    The Medicaid Administration segment generally reflects integrated clinical management services provided to the public sector to manage Medicaid pharmacy, mental health, and long-term care programs. The primary focus of the Company's Medicaid Administration unit involves providing PBApharmacy benefits administration ("PBA") and pharmacy benefits management ("PBM") services under contracts with states tohealth plans and public sector healthcare clients for Medicaid and other state sponsored program recipients. The Company's services include pharmacy point-of-sale claims processing systems and administration, drug utilization review, clinical prior authorization, utilization and formulary management services, Preferred Drug List programs, Maximum Allowable Cost programs, and drug rebate program services. Medicaid Administration's contracts encompass FFSFee-For-Service ("FFS") arrangements. In addition to Medicaid Administration's FFS contracts, effective September 1, 2010, Public Sector has subcontracted with Medicaid Administration to provide pharmacy benefits management services on a limited risk basis for one of Public Sector's customers.

Corporate

        This segment of the Company is comprised primarily of operational support functions such as sales and marketing and information technology, as well as corporate support functions such as executive, finance, human resources and legal.

Significant Customers

        The Maricopa Contract generated net revenues that exceeded, in the aggregate, ten percent of net revenues for the consolidated Company for the nine months ended September 30, 2010 and 2011.

        Pursuant to the Maricopa Contract, the Company provides behavioral healthcare management and other related services to approximately 719,000715,000 members in Maricopa County, Arizona.Arizona, the ("Maricopa Contract").

        Under the Maricopa Contract, the Company is responsible for providing covered behavioral health services to persons eligible under Title XIX (Medicaid) and Title XXI (State Children's Health Insurance Program) of the Social Security Act, non-Title XIX and non-Title XXI eligible children and adults with a serious mental illness, and to certain non-Title XIX and non-Title XXI adults with behavioral health or substance abuse disorders. The Maricopa Contract began on September 1, 2007 and extends through September 30, 2013 unless sooner terminated by the parties. The State of Arizona has the right to terminate the Maricopa Contract for cause, as defined, upon ten days' notice with an opportunity to cure, and without cause immediately upon notice from the State. The Maricopa Contract generated net revenues of $602.4$191.0 million and $570.1$193.1 million for the ninethree months ended September 30, 2010March 31, 2011 and 2011,2012, respectively.

        One of the Company's top ten customers during 2010 was WellPoint, Inc. The Company recorded net revenue from contracts with WellPoint, Inc. of $130.9 million for the nine months ended September 30, 2010. The Company's contracts with WellPoint, Inc. terminated on December 31, 2010.


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        In addition to the Maricopa Contract previously discussed, the following customers generated in excess of ten percent of net revenues for the respective segment for the ninethree months ended September 30, 2010March 31, 2011 and 20112012 (in thousands):

Segment
 Term Date 2011 2012 
Commercial         

Customer A

 

December 31, 2012

 
$

50,438
 
$

49,743
 

Customer B

 June 30, 2014  17,008  16,085 

Customer C

 December 31, 2012 to December 14, 2013(1)  27,552  29,326 

Customer D

 December 31, 2019    33,727 

Public Sector

 

 

 

 

 

 

 

 

 

Customer E

 

June 30, 2013(2)

  
40,318
  
55,236
 

Radiology Benefits Management

 

 

 

 

 

 

 

Customer F

 

December 31, 2015

  
33,247
  
26,556
 

Customer G

 June 30, 2011 to November 30, 2011(1)(3)  16,663   

Customer H

 June 30, 2014  13,340  14,378 

Customer I

 March 31, 2013  7,990* 12,253 

Customer J

 January 31, 2014  6,508* 9,104 

Specialty Pharmaceutical Management

 

 

 

 

 

 

 

Customer K

 

April 30, 2012 to December 31, 2013(1)

  
22,004
  
31,044
 

Customer L

 April 29, 2012 to September 1, 2012(1)  14,760  15,626 

Customer B

 December 31, 2012 to September 27, 2013(1)  3,709* 14,647 

Medicaid Administration

 

 

 

 

 

 

 

 

 

Customer M

 

December 4, 2011(3)

  
7,221
  
 

Customer N

 September 30, 2013(4)  20,531  21,108 

Customer O

 March 31, 2015 to June 30, 2017(1)  6,019  6,803 

Customer P

 June 30, 2013 to September 30, 2014(1)  4,169* 4,914 

Segment
 Term Date 2010 2011 

Commercial

         
 

Customer A

 

December 31, 2012

 
$

189,949
 
$

131,633
 
 

Customer B

 June 30, 2014  54,822  50,089 
 

Customer C

 June 30, 2012 to November 30, 2013(1)  40,303* 82,695 

Public Sector

         
 

Customer D

 

June 30, 2012(2)

  
113,540
  
135,597
 


Radiology Benefits Management


 

 

 

 

 

 

 
 

WellPoint, Inc. 

 

December 31, 2010(3)

  
119,155
  
 
 

Customer E

 November 30, 2012 to April 30, 2013(1)  84,435  100,575 
 

Customer F

 June 30, 2011 to November 30, 2011(1)(4)  50,982  34,271 
 

Customer G

 June 30, 2014  40,203  40,928 
 

Customer H

 March 31, 2013  4,057* 25,708 


Specialty Pharmaceutical Management


 

 

 

 

 

 

 
 

Customer I

 

November 30, 2011 to March 31, 2012(1)

  
65,421
  
64,731
 
 

Customer J

 September 1, 2011 to April 29, 2012(1)  43,246  41,704 
 

Customer E

 February 1, 2012 to April 30, 2013(1)  26,937  19,499*


Medicaid Administration


 

 

 

 

 

 

 
 

Customer K

 

December 4, 2011(4)

  
23,531
  
22,193
 
 

Customer L

 September 30, 2013(5)  6,647* 61,543 
 

Customer M

 September 30, 2011 to June 30, 2017(1)  17,905  18,635 
 

Customer N

 August 31, 2011 to June 30, 2013(1)  16,357  13,689*
 

Customer O

 June 30, 2013 to September 30, 2014(1)  12,097  17,221 

*
Revenue amount did not exceed ten percent of net revenues for the respective segment for the period presented. Amount is shown for comparative purposes only.

(1)
The customer has more than one contract. The individual contracts are scheduled to terminate at various points during the time period indicated above.

(2)
Contract has options for the customer to extend the term for threetwo additional one-year periods.

(3)
The contract has terminated.

(4)
The customer has informed the Company that this contract will not be renewed.

(5)
This customer represents a subcontract with a Public Sector customer and is eliminated in consolidation.

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        The Company also has a significant concentration of business with the Pennsylvania Counties which are part of the Pennsylvania Medicaid program, and with the Florida Areas which are part of the Florida Medicaid program. Net revenues from the Pennsylvania Counties in the aggregate totaled $255.0$84.6 million and $265.1$92.3 million for the ninethree months ended September 30, 2010March 31, 2011 and 2011,2012, respectively. Net


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revenues from the Florida Areas in the aggregate totaled $106.0$33.4 million and $100.0$34.1 million for the ninethree months ended September 30, 2010March 31, 2011 and 2011,2012, respectively.

        The Company's contracts with customers typically have terms of one to three years, and in certain cases contain renewal provisions (at the customer's option) for successive terms of between one and two years (unless terminated earlier). Substantially all of these contracts may be immediately terminated with cause and many of the Company's contracts are terminable without cause by the customer or the Company either upon the giving of requisite notice and the passage of a specified period of time (typically between 60 and 180 days) or upon the occurrence of other specified events. In addition, the Company's contracts with federal, state and local governmental agencies generally are conditioned on legislative appropriations. These contracts generally can be terminated or modified by the customer if such appropriations are not made.

Critical Accounting Policies and Estimates

        The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Significant estimates of the Company include, among other things, accounts receivable realization, valuation allowances for deferred tax assets, valuation of goodwill and intangible assets, medical claims payable, other medical liabilities, stock compensation assumptions, tax contingencies and legal liabilities. Actual results could differ from those estimates. Except as noted below, the Company's critical accounting policies are summarized in the Company's Annual Report on Form 10-K, filed with the SEC on February 25, 2011.28, 2012.

Income Taxes

        The Company's effective income tax rates were 40.340.2 percent and 34.041.1 percent for the ninethree months ended September 30, 2010March 31, 2011 and 2011,2012, respectively. These rates differ from the federal statutory income tax rate primarily due to state income taxes and permanent differences between book and tax income, and changes to recorded tax contingencies.income. The Company also accrues interest and penalties related to unrecognized tax benefits in its provision for income taxes. The effective income tax rate for the ninethree months ended September 30, 2011March 31, 2012 is lowerhigher than the effective rate for the ninethree months ended September 30, 2010March 31, 2011 mainly due to more significant reversals ofan increase in effective state tax contingencies in the current year as a result of closure of statutes of limitation.rates.

        The Company files a consolidated federal income tax return for the Company and its eighty percent or more owned subsidiaries, and the Company and its subsidiaries file income tax returns in various states and local jurisdictions. With few exceptions, the Company is no longer subject to state or local income tax assessments by tax authorities for years ended prior to December 31, 2007.2008. Further, it is reasonably possible the statutes of limitation regarding the assessment of federal and certain state and local income taxes for the year ended December 31, 2007 expired2008 will expire during the current quarter. As a result, $9.6 million of unrecognized tax benefits (excluding interest costs) recorded as of December 31, 2010 was reversed in the current quarter as a result of statute expirations, $8.1 million of which is reflected as a discrete adjustment to the effective rate.


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Results of Operations

        The accounting policies of the Company's segments are the same as those described in Note A—"General." The Company evaluates performance of its segments based on Segment Profit. Management uses Segment Profit information for internal reporting and control purposes and considers it important in making decisions regarding the allocation of capital and other resources, risk assessment and employee compensation, among other matters. Effective September 1, 2010, Public Sector has subcontracted with Medicaid Administration to provide pharmacy benefits management services on a limited risk basis for one of Public Sector's customers. As such, revenue and cost of care related to this


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intersegment arrangement are eliminated. The Company's segments are defined above. The following tables summarize, for the periods indicated, operating results by business segment (in thousands):

Three Months Ended
September 30, 2010
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 
Three Months Ended
March 31, 2011
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $165,270 $364,102 $116,379 $68,609 $42,606 $(6,647)$750,319  $150,035 $350,516 $89,212 $70,230 $53,293 $(20,531)$692,755 

Cost of care

 (84,485) (310,261) (72,980)  (6,081) 6,647 (467,160) (75,313) (304,921) (54,717)  (19,280) 20,531 (433,700)

Cost of goods sold

    (55,071)   (55,071)    (56,519)   (56,519)

Direct service costs

 (40,156) (17,554) (17,366) (8,064) (27,928)  (111,068) (37,807) (16,976) (16,705) (6,012) (25,986)  (103,486)

Other operating expenses

      (30,513) (30,513)      (28,081) (28,081)

Stock compensation expense(1)

 124 181 362 108 36 2,785 3,596  250 222 482 126 23 3,675 4,778 
                              

Segment profit (loss)

 $40,753 $36,468 $26,395 $5,582 $8,633 $(27,728)$90,103  $37,165 $28,841 $18,272 $7,825 $8,050 $(24,406)$75,747 
                              

 

Three Months Ended
March 31, 2012
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $180,524 $388,888 $76,857 $100,198 $47,854 $(21,108)$773,213 

Cost of care

  (112,172) (344,312) (50,410)   (19,507) 21,108  (505,293)

Cost of goods sold

        (81,038)     (81,038)

Direct service costs

  (42,362) (20,597) (13,486) (6,467) (22,552)   (105,464)

Other operating expenses

            (31,125) (31,125)

Stock compensation expense(1)

  267  287  400  172  58  3,918  5,102 
                

Segment profit (loss)

 $26,257 $24,266 $13,361 $12,865 $5,853 $(27,207)$55,395 
                

Three Months Ended
September 30, 2011
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $135,365 $362,104 $78,659 $73,792 $57,692 $(20,769)$686,843 

Cost of care

  (81,503) (318,807) (49,186)   (19,324) 20,769  (448,051)

Cost of goods sold

        (57,636)     (57,636)

Direct service costs

  (36,582) (16,741) (14,717) (6,563) (26,221)   (100,824)

Other operating expenses

            (29,214) (29,214)

Stock compensation expense(1)

  208  218  355  380  36  3,228  4,425 
                

Segment profit (loss)

 $17,488 $26,774 $15,111 $9,973 $12,183 $(25,986)$55,543 
                


Nine Months Ended
September 30, 2010
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $487,954 $1,081,581 $331,099 $204,740 $121,303 $(6,647)$2,220,030 

Cost of care

  (265,740) (930,932) (220,211)   (6,081) 6,647  (1,416,317)

Cost of goods sold

        (166,138)     (166,138)

Direct service costs

  (115,340) (50,559) (47,605) (19,537) (94,555)   (327,596)

Other operating expenses

            (91,856) (91,856)

Stock compensation expense(1)

  556  554  1,123  365  76  9,156  11,830 
                

Segment profit (loss)

 $107,430 $100,644 $64,406 $19,430 $20,743 $(82,700)$229,953 
                

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Nine Months Ended
September 30, 2011
 Commercial Public
Sector
 Radiology
Benefits
Management
 Specialty
Pharmaceutical
Management
 Medicaid
Administration
 Corporate
and
Elimination
 Consolidated 

Net revenue

 $425,086 $1,074,904 $258,479 $213,388 $167,622 $(61,543)$2,077,936 

Cost of care

  (235,938) (933,662) (157,731)   (57,409) 61,543  (1,323,197)

Cost of goods sold

        (167,559)     (167,559)

Direct service costs

  (113,502) (50,203) (47,280) (18,658) (78,056)   (307,699)

Other operating expenses

            (85,685) (85,685)

Stock compensation expense(1)

  677  654  1,238  639  100  10,100  13,408 
                

Segment profit (loss)

 $76,323 $91,693 $54,706 $27,810 $32,257 $(75,585)$207,204 
                

(1)
Stock compensation expense is included in direct service costs and other operating expenses, however this amount is excluded from the computation of Segment Profit since it is managed on a consolidated basis.

        The following table reconciles Segment Profit to income before income taxes (in thousands):


 Three Months Ended
September 30,
 Nine Months Ended
September 30,
  
March 31,
 

 2010 2011 2010 2011  2011 2012 

Segment profit

 $90,103 $55,543 $229,953 $207,204  $75,747 $55,395 

Stock compensation expense

 (3,596) (4,425) (11,830) (13,408) (4,778) (5,102)

Depreciation and amortization

 (13,950) (15,069) (41,607) (43,288) (13,952) (14,781)

Interest expense

 (482) (457) (1,751) (1,422) (471) (600)

Interest income

 846 592 2,466 2,265  815 412 
              

Income before income taxes

 $72,921 $36,184 $177,231 $151,351  $57,361 $35,324 
              


Quarter ended September 30, 2011March 31, 2012 ("Current Year Quarter"), compared to the quarter ended September 30, 2010March 31, 2011 ("Prior Year Quarter")

Commercial

Net Revenue

        Net revenue related to Commercial decreasedincreased by 18.120.3 percent or $29.9$30.5 million from the Prior Year Quarter to the Current Year Quarter. The decreaseincrease in revenue is mainly due to new business of $34.5 million, recognition in the Current Year Quarter of performance-based revenue relating to the


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prior year of $6.6 million, and favorable rate changes of $4.9 million, which increases were partially offset by favorable retroactive membership and rate adjustments of $8.6 million recorded in the Prior Year Quarter, program changes of $22.6$3.1 million, terminated contracts of $14.5 million, net decreased membership from existing customers of $4.9$2.3 million, terminated contracts of $1.0 million, and other net decreases of $5.5 million, which decreases were partially offset by new contracts implemented after (or during) the Prior Year Quarter of $10.8 million, favorable rate changes of $5.0 million, and unfavorable retroactive rate adjustments of $1.8 million recorded in the Prior Year Quarter.$0.5 million.

Cost of Care

        Cost of care decreasedincreased by 3.548.9 percent or $3.0$36.9 million from the Prior Year Quarter to the Current Year Quarter. The decreaseincrease in cost of care is primarily due to program changesnew business of $23.0 million, decreased membership from existing customers of $3.0$30.1 million and terminated contractsunfavorable care trends and other net variances of $2.7$13.4 million, which decreasesincreases were partially offset by new contracts implemented after (or during) the Prior Year Quarterprogram changes of $9.4$2.8 million, favorable prior period medical claims development recorded in the Prior Year Quarter of $6.7 million, unfavorable prior period medical claimscare development recorded in the Current Year Quarter of $3.1$2.0 million and care trends and other net variancesdecreased membership from existing customers of $6.5$1.8 million. Cost of care increased as a percentage of risk revenue (excluding EAP business) increased from 70.166.8 percent in the


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Prior Year Quarter to 84.782.9 percent in the Current Year Quarter, mainly due to the impact of retroactive rate adjustments in the Prior Year Quarter, unfavorable care developmenttrends in excess of rate changes, and care trends.changes in business mix.

Direct Service Costs

        Direct service costs decreasedincreased by 8.912.0 percent or $3.6$4.6 million from the Prior Year Quarter to the Current Year Quarter. The decrease in direct serviceQuarter, mainly due to costs is mainly attributable to terminated contracts.support new business. Direct service costs increaseddecreased as a percentage of revenue from 24.325.2 percent in the Prior Year Quarter to 27.023.5 percent in the Current Year Quarter, mainly due to changes in business mix.

Public Sector

Net Revenue

        Net revenue related to Public Sector decreasedincreased by 0.510.9 percent or $2.0 million from the Prior Year Quarter to the Current Year Quarter. This decrease is primarily due to unfavorable rate changes of $17.9 million, the revenue impact for favorable medical claims development for the Prior Year Quarter which was recorded after the Prior Year Quarter of $7.5 million, the recognition in the Prior Year Quarter of $6.8 million of previously deferred revenue on the Maricopa Contract, and the revenue impact for favorable prior period medical claims development in the Current Year Quarter of $3.0 million, which decreases were partially offset by increased membership from existing customers of $29.5 million, the revenue impact for favorable prior period medical claims development recorded in the Prior Year Quarter of $1.4 million, and other net increases of $2.3 million.

Cost of Care

        Cost of care increased by 2.8 percent or $8.5$38.4 million from the Prior Year Quarter to the Current Year Quarter. This increase is primarily due to care associated with rate changes for contracts with minimum care requirementsnew business of $13.2$29.1 million, favorable medical claims development for the Prior Year Quarter which was recorded after the Prior Year Quarter of $7.5 million, and favorable prior period medical claims development recorded in the Current Year Quarter of $3.3 million, which decreases were partially offset by increased membership from existing customers of $26.0$13.5 million, the revenue impact for out of period care development recorded in the Prior Year Quarter of $3.6 million, and other net favorable variances of $3.9 million, which increases were partially offset by unfavorable rate changes of $11.7 million.

Cost of Care

        Cost of care increased by 12.9 percent or $39.4 million from the Prior Year Quarter to the Current Year Quarter. This increase is primarily due to new business of $25.2 million, increased membership from existing customers of $13.3 million, favorable prior period medical claims development recorded in the Prior Year Quarter of $3.7 million, and unfavorable care trends and other net unfavorable variances of $2.8$7.8 million, which increases were partially offset by care associated with rate changes for contracts with minimum care requirements of $10.6 million. Cost of care increased as a percentage of risk revenue from 85.587.4 percent in the Prior Year Quarter to 88.489.4 percent in the Current Year Quarter mainly due to the recognitionunfavorable rate changes, unfavorable care trends, and changes in the Prior Year Quarter of previously deferred revenue on the Maricopa Contract.business mix.

Direct Service Costs

        Direct service costs decreasedincreased by 4.621.3 percent or $0.8$3.6 million from the Prior Year Quarter to the Current Year Quarter.Quarter, mainly due to costs to support new business. Direct service costs decreasedincreased as a percentage of revenue from 4.8 percent for the Prior Year Quarter to 4.65.3 percent in the Current Year Quarter mainly due changes into business mix.


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Radiology Benefits Management

Net Revenue

        Net revenue related to Radiology Benefits Management decreased by 32.413.8 percent or $37.7$12.4 million from the Prior Year Quarter to the Current Year Quarter. This decrease is primarily due to terminated contractsthe impact of $54.4 million, which decrease was partially offset by program changes of $7.2 million, new contracts implemented after (or during) the Prior Year Quarter of $3.8 million, increasednet decreased membership from existing customers and terminated contracts of $2.0$16.7 million, favorableunfavorable rate changes of $1.1$5.7 million, and other net increasesunfavorable variances of $2.6$1.4 million, which decreases were partially offset by new business of $8.3 million and program changes of $3.1 million.


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Cost of Care

        Cost of care decreased by 32.67.9 percent or $23.8$4.3 million from the Prior Year Quarter to the Current Year Quarter. This decrease is primarily attributed to the impact of care associated with decreased membership from existing customers and terminated contracts of $37.5$9.9 million, favorable medical claims development for the Prior Year Quarter which was recorded after the Prior Year Quarter of $2.1$4.0 million, favorable prior period medical claims development recorded in the Current Year Quarter of $1.5$0.7 million, and favorable care trends and other net variances of $1.0$1.4 million, which decreases were partially offset by programnew business of $7.0 million, programs changes of $7.7$2.9 million and favorable prior period medical claims development recorded in the Prior Year Quarter of $5.4 million, new business of $3.5 million, and increased membership from existing customers of $1.7$1.8 million. Cost of care increased as a percentage of risk revenue from 70.371.5 percent in the Prior Year Quarter to 71.575.9 percent in the Current Year Quarter mainly due to unfavorable rate changes in excess of care trends and changes in business mix.

Direct Service Costs

        Direct service costs decreased by 15.319.3 percent or $2.6$3.2 million from the Prior Year Quarter to the Current Year Quarter. The decrease in direct service costs is mainly attributable to terminated contracts. As a percentage of revenue, direct service costs increaseddecreased from 14.918.7 percent in the Prior Year Quarter to 18.717.5 percent in the Current Year Quarter, mainly due to changes in business mix.

Specialty Pharmaceutical Management

Net Revenue

        Net revenue related to Specialty Pharmaceutical Management increased by 7.642.7 percent or $5.2$30.0 million from the Prior Year Quarter to the Current Year Quarter. This increase is primarily due to net increased dispensing activityspecialty pharmacy revenue of $3.4$26.7 million, increased formulary optimization business revenue of $1.7 million, increased medical pharmacy management revenue of $1.5 million, and formulary optimization revenue of $1.9 million, which increases were partially offset by other net decreasesincreases of $0.1 million.

Cost of Goods Sold

        Cost of goods sold increased by 4.743.4 percent or $2.6$24.5 million from the Prior Year Quarter to the Current Year Quarter. This increase is primarily due to net increased dispensing activity.specialty pharmacy business. As a percentage of the portion of net revenue that relates to dispensing activity, cost of goods sold decreased from 94.093.6 percent in the Prior Year Quarter to 93.393.0 percent in the Current Year Quarter, mainly due to business mix.

Direct Service Costs

        Direct service costs decreasedincreased by 18.67.6 percent or $1.5$0.5 million from the Prior Year Quarter to the Current Year Quarter. This decrease is primarilyQuarter, mainly due to decreased employee compensation and benefits.costs to support increased business. As a percentage of revenue, direct service costs decreased from 11.88.6 percent in the Prior Year Quarter to 8.96.5 percent in the Current Year Quarter, mainly due to decreased employee compensation and benefits, and changes in business mix.


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Medicaid Administration

Net Revenue

        Net revenue related to Medicaid Administration increaseddecreased by 35.410.2 percent or $15.1 million from the Prior Year Quarter to the Current Year Quarter.$5.4 million. This increasedecrease is primarily due to a subcontract with Public Sector for Medicaid Administration to provide pharmacy benefits management services on a limited risk basis for oneterminated contracts of Public Sector's customers which started September 1, 2010,$7.4 million, partially offset by terminated contracts.


Tableother net favorable variances of Contents$2.0 million.

Cost of Care

        Cost of care increased by $13.21.2 percent or $0.2 million from the Prior Year Quarter to the Current Year Quarter. This increase is attributed to the subcontract with Public Sector. Cost of care increaseddecreased as a percentage of risk revenue from 91.593.9 percent in the Prior Year Quarter to 93.092.4 percent in the Current Year Quarter mainly due to unfavorablerate changes in excess of care trends.

Direct Service Costs

        Direct service costs decreased by 6.113.2 percent or $1.7$3.4 million. This decrease was primarily due to terminated contracts and operating efficiencies. As a percentage of revenue, direct service costs decreased from 65.548.8 percent in the Prior Year Quarter to 45.447.1 percent in the Current Year Quarter, mainly due to changes in business mix, including the new risk-based subcontract discussed above.mix.

Corporate and Other

Other Operating Expenses

        Other operating expenses related to the Corporate and Other Segment decreasedincreased by 4.310.8 percent or $1.3$3.0 million from the Prior Year Quarter to the Current Year Quarter. The decreaseincrease results primarily duefrom current year investments related to net one-time unfavorable adjustments recorded in the Prior Year Quarter of $0.9 million and other net favorable variances of $0.4 million.our growth initiatives. As a percentage of total net revenue, other operating expenses increased fromwere 4.1 percent for the Prior Year Quarter compared to 4.34.0 percent for the Current Year Quarter, primarily due to changes in business mix.Quarter.

Depreciation and Amortization

        Depreciation and amortization expense increased by 8.05.9 percent or $1.1$0.8 million from the Prior Year Quarter to the Current Year Quarter, mainlyprimarily due to asset additions after the Prior Year Quarter.

Interest Expense

        Interest expense was $0.5increased by $0.1 million infrom the Prior Year Quarter to the Current Year Quarter, which is consistentmainly due to higher costs associated with the Prior Year Quarter.2011 Credit Facility.

Interest Income

        Interest income decreased by $0.3$0.4 million from the Prior Year Quarter to the Current Year Quarter, mainly due to lower yields.

Income Taxes

        The Company's effective income tax rate was 38.6rates were 40.2 percent inand 41.1 percent for the Prior Year Quarter and 13.3 percent in the Current Year Quarter.Quarter, respectively. These rates differ from the federal statutory income tax rate primarily due to state income taxes and permanent differences between book and tax income, and changes to recorded tax contingencies.income. The Company also accrues interest and penalties related to unrecognized tax benefits in its provision for income taxes. The effective income tax rate for the Current Year Quarter is lowerhigher than the effective rate for the Prior Year Quarter mainly due to more significant reversals ofan increase in effective state tax contingencies in the Current Year Quarter as a result of closure of statutes of limitation.

        The statutes of limitation regarding the assessment of federal and certain state and local income taxes for the year ended December 31, 2007 expired during the Current Year Quarter. As a result, $9.6 million of unrecognized tax benefits (excluding interest costs) recorded as of December 31, 2010 was reversed in the Current Year Quarter as a result of statute expirations, $8.1 million of which is reflected as a discrete adjustment to the effective rate.rates.


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Nine months ended September 30, 2011 ("Current Year Period"), compared to the nine months ended September 30, 2010 ("Prior Year Period")

Commercial

Net Revenue

        Net revenue related to Commercial decreased by 12.9 percent or $62.9 million from the Prior Year Period to the Current Year Period. The decrease in revenue is mainly due to program changes of $69.8 million, terminated contracts of $43.0 million, net decreased membership from existing customers of $10.8 million, favorable retroactive membership adjustments recorded in the Prior Year Period of $1.6 million, net retroactive incentive revenue recorded in the Prior Year Period of $1.5 million, and other net unfavorable variances of $2.3 million, which decreases were partially offset by new contracts implemented after (or during) the Prior Year Period of $39.9 million, favorable rate changes of $17.8 million, favorable retroactive membership and rate adjustments recorded in the Current Year Period of $6.6 million, and unfavorable retroactive rate adjustments recorded in the Prior Year Period of $1.8 million.

Cost of Care

        Cost of care decreased by11.2 percent or $29.8 million from the Prior Year Period to the Current Year Period. The decrease in cost of care is primarily due to program changes of $74.4 million, terminated contracts of $8.2 million, and decreased membership from existing customers of $6.1 million, which decreases were partially offset by new business of $35.1 million, favorable prior period medical claims development recorded in the Prior Year Period of $2.3 million, and care trends and other net variances of $21.5 million. Cost of care increased as a percentage of risk revenue (excluding EAP business) from 75.4 percent in the Prior Year Period to 76.2 percent in the Current Year Period, mainly due to unfavorable care development and care trends.

Direct Service Costs

        Direct service costs decreased by 1.6 percent or $1.8 million from the Prior Year Period to the Current Year Period. The decrease in direct service costs is mainly attributable to terminated contracts. Direct service costs increased as a percentage of revenue from 23.6 percent in the Prior Year Period to 26.7 percent in the Current Year Period, mainly due to changes in business mix.

Public Sector

Net Revenue

        Net revenue related to Public Sector decreased by 0.6 percent or $6.7 million from the Prior Year Period to the Current Year Period. This decrease is primarily due to unfavorable rate changes of $23.5 million, the recognition in the Prior Year Period of $12.5 million of previously deferred revenue on the Maricopa Contract, unfavorable retroactive contract funding adjustments in the Current Year Period of $11.8 million, the revenue impact for favorable prior period medical claims development for the Prior Year Period which was recorded after the Prior Year Period of $9.7 million, and the revenue impact for favorable prior period medical claims development recorded in the Current Year Period of $2.3 million, which decreases were partially offset by increased membership from existing customers of $41.3 million, net retroactive incentive revenue recorded in the Current Year Period of $6.8 million, and other net increases of $5.0 million.

Cost of Care

        Cost of care increased by 0.3 percent or $2.7 million from the Prior Year Period to the Current Year Period. This decrease is primarily due to increased membership from existing customers of


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$36.1 million, favorable prior period medical claims development recorded in the Prior Year Period of $6.4 million, and care trends and other net variances of $3.7 million, which increases were partially offset by care associated with rate changes for contracts with minimum care requirements of $17.9 million, care associated with retroactive contract funding adjustments of $13.4 million, favorable prior period medical claims development for the Prior Year Period which was recorded after the Prior Year Period of $9.7 million, and favorable prior period medical claims development recorded in the Current Year Period of $2.5 million. Cost of care increased as a percentage of risk revenue from 86.4 percent in the Prior Year Period to 87.2 percent in the Current Year Period mainly due to unfavorable rate changes.

Direct Service Costs

        Direct service costs decreased by 0.7 percent or $0.4 million from the Prior Year Period to the Current Year Period. Direct service costs as a percentage of revenue was 4.7 percent in the Current Year Period, which is consistent with the Prior Year Period.

Radiology Benefits Management

Net Revenue

        Net revenue related to Radiology Benefits Management decreased by 21.9 percent or $72.6 million from the Prior Year Period to the Current Year Period. This decrease is primarily due to terminated contracts of $133.5 million and decreased membership from existing customers of $3.5 million. These decreases were partially offset by new contracts implemented after (or during) the Prior Year Period of $28.5 million, program changes of $22.5 million, favorable rate changes of $5.9 million, higher profit share impact in the Prior Year Period of $5.2 million related to timing, and other net increases of $2.3 million.

Cost of Care

        Cost of care decreased by 28.4 percent or $62.5 million from the Prior Year Period to the Current Year Period. This decrease is primarily attributed to terminated contracts of $95.2 million, favorable medical claims development for the Prior Year Period which was recorded after the Prior Year Period of $4.6 million, favorable prior period medical claims development recorded in the Current Year Period of $2.6 million, decreased membership from existing customers of $2.1 million, and care trends and other net variances of $8.4 million. These decreases were partially offset by new contracts implemented after (or during) the Prior Year Period of $26.0 million, program changes of $22.4 million, and favorable prior period medical claims development recorded in the Prior Year Period of $2.0 million. Cost of care decreased as a percentage of risk revenue from 74.9 percent in the Prior Year Period to 70.9 percent in the Current Year Period mainly due to net favorable care development and business mix.

Direct Service Costs

        Direct service costs decreased by 0.7 percent or $0.3 million from the Prior Year Period to the Current Year Period. The decrease in direct service costs is mainly attributable to terminated contracts. As a percentage of revenue, direct service costs increased from 14.4 percent in the Prior Year Period to 18.3 percent in the Current Year Period, mainly due to changes in business mix.


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Specialty Pharmaceutical Management

Net Revenue

        Net revenue related to Specialty Pharmaceutical Management increased by 4.2 percent or $8.6 million from the Prior Year Period to the Current Year Period. This increase is primarily due to net increased formulary optimization revenue of $4.7 million, the recognition in the Current Year Period of medical pharmacy management revenue which was previously deferred of $2.5 million, increased dispensing activity of $1.0 million, and other net increases of $0.4 million.

Cost of Goods Sold

        Cost of goods sold increased by 0.9 percent or $1.4 million from the Prior Year Period to the Current Year Period. This increase is primarily due to net increased dispensing activity. As a percentage of the portion of net revenue that relates to dispensing activity, cost of goods sold increased from 93.2 percent in the Prior Year Period to 93.7 percent in the Current Year Period, mainly due to changes in business mix.

Direct Service Costs

        Direct service costs decreased by 4.5 percent or $0.9 million from the Prior Year Period to the Current Year Period. This decrease is primarily due to decreased employee compensation and benefits. As a percentage of revenue, direct service costs decreased from 9.5 percent in the Prior Year Period to 8.7 percent in the Current Year Period, mainly due to decreased employee compensation and benefits, and changes in business mix.

Medicaid Administration

Net Revenue

        Net revenue related to Medicaid Administration increased by 38.2 percent or $46.3 million from the Prior Year Period to the Current Year Period. This increase is primarily due to a subcontract with Public Sector for Medicaid Administration to provide pharmacy benefits management services on a limited risk basis for one of Public Sector's customers which started September 1, 2010, partially offset by terminated contracts.

Cost of Care

        Cost of care increased by $51.3 million from the Prior Year Period to the Current Year Period. This increase is attributed to the subcontract with Public Sector. Cost of care increased as a percentage of risk revenue from 91.5 percent in the Prior Year Period to 93.3 percent in the Current Year Period, mainly due to unfavorable care trends.

Direct Service Costs

        Direct service costs decreased by 17.4 percent or $16.5 million. This decrease was primarily due to terminated contracts and operating efficiencies. As a percentage of revenue, direct service costs decreased from 77.9 percent in the Prior Year Period to 46.6 percent in the Current Year Period, mainly due to changes in business mix, including the new risk-based subcontract discussed above.

Corporate and Other

Other Operating Expenses

        Other operating expenses related to the Corporate and Other Segment decreased by 6.7 percent or $6.2 million from the Prior Year Period to the Current Year Period. The decrease results primarily


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from net one-time unfavorable adjustments recorded in the Prior Year Period of $3.1 million, net one-time favorable adjustments recorded in the Current Year Period of $0.8 million, and other net favorable variances of $2.3 million. As a percentage of total net revenue, other operating expenses were 4.1 percent for the Current Year Period, which is consistent with the Prior Year Period.

Depreciation and Amortization

        Depreciation and amortization expense increased by 4.0 percent or $1.7 million from the Prior Year Period to the Current Year Period, primarily due to asset additions after the Prior Year Period.

Interest Expense

        Interest expense decreased by $0.3 million from the Prior Year Period to the Current Year Period, mainly due to lower costs associated with the 2010 Credit Facility.

Interest Income

        Interest income decreased by $0.2 million from the Prior Year Period to the Current Year Period, mainly due to lower yields.

Income Taxes

        The Company's effective income tax rate was 40.3 percent in the Prior Year Period and 34.0 percent in the Current Year Period. These rates differ from the federal statutory income tax rate primarily due to state income taxes, permanent differences between book and tax income, and changes to recorded tax contingencies. The Company also accrues interest and penalties related to unrecognized tax benefits in its provision for income taxes. The effective income tax rate for the Current Year Period is lower than the Prior Year Period mainly due to more significant reversals of tax contingencies in the Current Year Period as a result of closure of statutes of limitation.

        The statutes of limitation regarding the assessment of federal and certain state and local income taxes for the year ended December 31, 2007 expired during the Current Year Period. As a result, $9.6 million of unrecognized tax benefits (excluding interest costs) recorded as of December 31, 2010 was reversed in the Current Year Period as a result of statute expirations, $8.1 million of which is reflected as a discrete adjustment to the effective rate.

Outlook—Results of Operations

        The Company's Segment Profit and net income are subject to significant fluctuations from period to period. These fluctuations may result from a variety of factors such as those set forth under Item 1A—2—"Risk Factors"Forward-Looking Statements" as well as a variety of other factors including: (i) changes in utilization levels by enrolled members of the Company's risk-based contracts, including seasonal utilization patterns; (ii) contractual adjustments and settlements; (iii) retrospective membership adjustments; (iv) timing of implementation of new contracts, enrollment changes and contract terminations; (v) pricing adjustments upon contract renewals (and price competition in general); and (vi) changes in estimates regarding medical costs and IBNR.

        A portion of the Company's business is subject to rising care costs due to an increase in the number and frequency of covered members seeking behavioral healthcare or radiology services, and higher costs per inpatient day or outpatient visit for behavioral services, and higher costs per scan for radiology services. Many of these factors are beyond the Company's control. Future results of operations will be heavily dependent on management's ability to obtain customer rate increases that are consistent with care cost increases and/or to reduce operating expenses.


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        In relation to the managed behavioral healthcare business, the Company is a market leader in a mature market with many viable competitors. The Company is continuing its attempts to grow its business in the managed behavioral healthcare industry through aggressive marketing and development of new products; however, due to the maturity of the market, the Company believes that the ability to grow its current business lines may be limited. In addition, as previously discussed, substantially all of the Company's Commercial segment revenues are derived from Blue Cross Blue Shield health plans and other managed care companies, health insurers and health plans. Certain of the managed care customers of the Company have decided not to renew all or part of their contracts with the Company, and to instead manage the behavioral healthcare services directly for their subscribers.

        Care Trends.    The Company expects that thesame-store normalized cost of care trend factors for 2011 willthe 12-month forward outlook to be approximately 7 to 9 percent, 01 to 3 percent and 04 to 6 percent for Commercial, Public Sector and Radiology Benefits Management, respectively.

        Interest Rate Risk.    Changes in interest rates affect interest income earned on the Company's cash equivalents and investments, as well as interest expense on variable interest rate borrowings under the Company's 20102011 Credit Facility. Based on the amount of cash equivalents and investments and the borrowing levels under the 20102011 Credit Facility as of September 30, 2011,March 31, 2012, a hypothetical 10 percent increase or decrease in the interest rate associated with these instruments, with all other variables held constant, would not materially affect the Company's future earnings and cash outflows.

Historical—Liquidity and Capital Resources

        Operating Activities.    The Company reported net cash provided by operating activities of $254.3$29.3 million and $96.1$29.6 million for the Prior Year PeriodQuarter and Current Year Period,Quarter, respectively. The $158.2$0.3 million decreaseincrease in operating cash flows from the Prior Year PeriodQuarter to the Current Year PeriodQuarter is primarily attributable to the decrease in Segment Profit,net favorable working capital changes between periods and the net shift of restricted funds between cash and investments, thatwhich results in an operating cash flow change that is directly offset by an investing cash flow change, and other net unfavorablechange. Partially offseting these items primarily associated with working capital changes, partially offset by a reductionis the decrease in tax payments.

Segment Profit for the Current Year Period decreased $22.8 million from the Prior Year Period.between periods.

        During the Prior Year Period, $29.1 million of restricted cash was shifted toQuarter and Current Year Quarter, restricted investments as compared to the Current Year Period, in which $45.7of $13.2 million of restricted investmentsand $4.4 million, respectively, were shifted to restricted cash that reduced operating cash flows, resulting in a net decreaseincrease in operating cash flows between periods of $74.8$8.8 million. Operating cash flows for the Prior Year Period and Current Year Period were impacted by net favorable working capital changes of $46.2 million as compared to net unfavorable working capital


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changes of $30.3$33.3 million and $21.4 million, respectively. Segment Profit for the Current Year Period. During the Prior Year Period, Radiology Benefits Management had favorable working capital changes associated with the build-up of medical claims payable for new risk business, while Specialty Pharmaceutical Management had favorable working capital changes due to reductions in accounts receivable and inventory balances primarily attributable to timing. During the Current Year Period, Specialty Pharmaceutical Management had unfavorable working capital changes due to increases in account receivable and inventory balances and a reduction in payables primarily attributable to timing. Tax payments for the Current Year Period totaled $35.1 million, which is a reduction of $15.9Quarter decreased $20.4 million from the Prior Year Period.Quarter.

        During the Current Year Period,Quarter, the Company's restricted cash increased $38.8decreased $0.9 million. The increasechange in restricted cash is attributable to the shift of restricted investments of $45.7 million to restricted cash, partially offset by a reduction in restricted cash of $6.6$5.5 million associated with the Company's regulated entities, partially offset by the net shift of restricted investments to restricted cash of $4.4 million and other net decreasesincreases of $0.3$0.2 million. The net change in restricted cash for the Company's regulated entities is attributable to a reduction in restricted cash of $7.3$6.6 million that is offset by changes in other assets and liabilities, primarily accounts receivable, accrued liabilities, medical claims payable and other


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medical liabilities, thus having no impact on operating cash flows, partially offset by a net increase of $0.7$1.1 million in restricted cash requirements that resulted in an operating cash flow use.

        Investing Activities.    The Company utilized $32.2$10.1 million and $38.5$14.5 million during the Prior Year PeriodQuarter and Current Year Period,Quarter, respectively, for capital expenditures. The additions related to hard assets (equipment, furniture, leaseholds) and capitalized software for the prior year periodPrior Year Quarter were $15.6$3.1 million and $16.6$7.0 million, respectively, as compared to additions for the current year periodCurrent Year Quarter related to hard assets and capitalized software of $15.5$6.9 million and $23.0$7.6 million, respectively. DuringIn addition, during the Prior Year Period,Quarter, the Company used net cash of $80.4$106.7 million for the net purchase of "available for sale" securities, with the Company receiving net cash of $20.2$35.2 million during the Current Year PeriodQuarter from the net maturity of "available for sale" investments.

        During the CurrentPrior Year Period,Quarter, the Company purchased certain provider network contracts from a third party for $1.3$1.2 million, thatwhich resulted in the establishment of an intangible asset. In addition, during the CurrentPrior Year Period,Quarter, the Company received the final working capital settlement of $0.9 million from Coventry in relationshipregards to the Company's acquisition of First Health, Inc.

        Financing Activities.    During the Prior Year Period,Quarter, the Company paid $74.4 million for the repurchase of treasury stock under the Company's share repurchase program, paid $0.6 million related to capital lease obligations and had other net unfavorable items of $1.6 million. In addition, the Company received $23.1 million from the exercise of stock options and warrants.

        During the Current Year Period, the Company paid $327.9$122.1 million for the repurchase of treasury stock under the Company's share repurchase program. In addition, the Company received $20.0 million under a share purchase agreement pursuant to which Blue Shield of California purchased shares of the Company's common stock, received $34.8$8.0 million from the exercise of stock options and warrants and had other net favorableunfavorable items of $0.8$0.6 million.

        During the Current Year Quarter, the Company received $2.2 million from the exercise of stock options and had other net unfavorable items of $0.7 million.

Outlook—Liquidity and Capital Resources

        Liquidity.    During the remainder of 2011,2012, the Company expects to fund its additional estimated capital expenditures of $12$46.5 to $22$56.5 million with cash from operations. The Company does not anticipate that it will need to draw on amounts available under the 20102011 Credit Facility for cash flow needs related to its operations, capital needs or debt service in 2011.2012. The Company also currently expects to have adequate liquidity to satisfy its existing financial commitments over the periods in which they will become due. The Company plans to maintain its current investment strategy of investing in a diversified, high quality, liquid portfolio of investments and continues to closely monitor the situation in the financial markets. The Company estimates that it has no risk of any material permanent loss on its investment portfolio; however, there can be no assurance that the Company will not experience any such losses in the future.

Stock Repurchases

        On July 27, 2010October 25, 2011 the Company's board of directors approved a stock repurchase plan which authorizesauthorized the Company to purchase up to $350$200 million of its outstanding common stock through July 28, 2012. On February 18, 2011, the Company's boardOctober 25, 2013.


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        Stock repurchases under the program may be executed through open market repurchases, privately negotiated transactions, accelerated share repurchases or other means. The board of directors authorized management to execute stock repurchase transactions from time to time and in such amounts and via such methods as management deems appropriate. The stock repurchase program may be limited or terminated at any time without prior notice. Pursuant to this program, the Company made open market purchases of 1,684,510 shares of the Company's common stock at an average price


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of $48.36 per share for an aggregate cost of $81.5 million (excluding broker commissions) during the period from November 3, 2010 through December 31, 2010.

        Pursuant to this program, the Company made open market purchases of 6,728,222671,776 shares of the Company's common stock at an average price of $48.74$48.72 per share for an aggregate cost of $327.9$32.7 million (excluding broker commissions) during the period January 1,from November 11, 2011 through September 30,December 31, 2011.

        DuringThe Company made no open market purchases during the three months ended March 31, 2012, or for the period from OctoberApril 1, 20112012 through OctoberApril 24, 2011, the Company made additional open market purchases of 517,705 shares of the Company's common stock at an aggregate cost of $25.6 million, excluding broker commissions.

        On October 25, 2011 the Company's board of directors approved a stock repurchase plan which authorizes the Company to purchase up to $200 million of its outstanding common stock through October 25, 2013. Stock repurchases under the program may be executed through open market repurchases, privately negotiated transactions, accelerated share repurchases or other means. The board of directors authorized management to execute stock repurchase transactions from time to time and in such amounts and via such methods as management deems appropriate. The stock repurchase program may be limited or terminated at any time without prior notice.2012.

        Off-Balance Sheet Arrangements.    As of September 30, 2011,March 31, 2012, the Company has no material off-balance sheet arrangements.

        20102011 Credit Facility.    On April 28, 2010,December 9, 2011, the Company entered into an amendment to the 20102011 Credit Facility that providedprovides for an $80.0up to $230.0 million Revolving Loan Commitmentof revolving loans with a sublimit of up to $70.0 million for the issuance of letters of credit for the account of the Company with a sublimit of up to $30.0 million for revolving loans. Borrowings under the 2010 Credit Facility mature on April 28, 2013.Company. The 20102011 Credit Facility is guaranteed by substantially all of the subsidiaries of the Company and is secured by substantially all of the assets of the Company and the subsidiary guarantors. The 2011 Credit Facility will mature on December 9, 2014.

        Under the 20102011 Credit Facility, the annual interest rate on Revolving Loan borrowings is equal to (i) in the case of U.S. dollar denominated loans, the sum of a borrowing margin of 1.751.00 percent plus the higher of the prime rate, or one-half of one percent in excess of the overnight "federal funds" rate, or the Eurodollar rate for one month plus 1.00%, or (ii) in the case of Eurodollar denominated loans, the sum of a borrowing margin of 2.752.00 percent plus the Eurodollar rate for the selected interest period. The Company has the option to borrow in U.S. dollar denominated loans or Eurodollar denominated loans at its discretion. Letters of Credit issued under the Revolving Loan Commitment bear interest at the rate of 2.8752.125 percent. The commitment commission on the 20102011 Credit Facility is 0.500.375 percent of the unused Revolving Loan Commitment.

        Restrictive Covenants in Debt Agreements.    The 20102011 Credit Facility contains covenants that limit management's discretion in operating the Company's business by restricting or limiting the Company's ability, among other things, to:


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        These restrictions could adversely affect the Company's ability to finance future operations or capital needs or engage in other business activities that may be in the Company's interest.

        The 20102011 Credit Facility also requires the Company to comply with specified financial ratios and tests. Failure to do so, unless waived by the lenders under the 20102011 Credit Facility pursuant to its


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terms, would result in an event of default under the 20102011 Credit Facility. As of September 30, 2011,March 31, 2012, the Company was in compliance with all covenants, including financial covenants, under the 20102011 Credit Facility.

        Although the 2011 Credit Facility expires on December 9, 2014, the Company believes it will be able to obtain a new facility or, if not, to use cash on hand to fund letters of credit and other liquidity needs.

        Net Operating Loss Carryforwards.    As of December 31, 2010, theThe Company hadhas federal net operating loss carryforwards ("NOLs") as of $5.5December 31, 2011 of approximately $4.8 million available to reduce future federal taxable income. These estimated NOLs, if not used, expire in 20112017 through 2019 and are subject to examination and adjustment by the IRS. In addition, the Company's utilization of such NOLs is subject to limitation under Section 382, which affects the timing of the use of these NOLs. At this time, the Company does not believe these limitations will limit the Company'sits ability to use any federal NOLs before they expire.

        As of December 31, 2010,2011, the Company's valuation allowances against deferred tax assets were $5.3$3.4 million, mostly relating to uncertainties regarding the eventual realization of certain state NOLs. Determination of the amount of deferred tax assets considered realizable requires significant judgment and estimation.estimation regarding the forecasts of future taxable income which are consistent with the plans and estimates the Company uses to manage the underlying businesses. Changes in these estimates in the future could materially affect the Company's financial condition and results of operations.

Recent Accounting Pronouncements

        In January 2010,May 2011, the FASBFinancial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2011-04, "Fair Value Measurement (Topic 820): Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRSs", ("ASU 2010-24, which clarifies that a health care entity should not net insurance recoveries against a related claim liability. Additionally, the amount of the claim liability2011-04"). ASU 2011-04 amends ASC Topic 820, "Fair Value Measurements and Disclosures", to provide guidance on how fair value measurement should be determined without consideration of insurance recoveries. This guidance isapplied where existing GAAP already requires or permits fair value measurements. In addition, ASU 2011-04 requires expanded disclosures regarding fair value measurements. ASU 2011-04 became effective for fiscal years beginning after December 15, 2010. Accordingly, the Company adopted ASU 2010-24 on January 1, 2011.2012. The adoption of this standardASU 2011-04 did not have a material impact on the consolidatedCompany's results of operations or financial statements.position.

        In June 2011, the FASB issued ASU No. 2011-05, which"Comprehensive Income (Topic 220): Presentation of Comprehensive Income" ("ASU 2011-05"). ASU 2011-05 requires an entity to present the total of comprehensive income, the components of net income, and the components of other comprehensive income either in a single continuous statement of comprehensive income or in two separate but consecutive statements and eliminates the option to present the components of other comprehensive income as part of the statement of equity. ASU 2011-05 is effective for fiscal years, and interim periods within those fiscal years, beginning on or after December 15, 2011, with early adoption permitted. While the adoption of this guidance is expected to impactimpacts the Company's disclosures for annual and interim filings for the year ending December 31, 2012, it willdoes not have an impact on the Company's results of operations or financial condition.position.

        In September 2011, the FASB issued ASU 2011-08, "Testing Goodwill for Impairment" ("ASU 2011-8"), which provides authoritative guidance to simplify how entities, both public and nonpublic, test goodwill for impairment. This accounting update permits an entity to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill impairment test. This guidance was effective for the Company beginning on January 1, 2012. This guidance did not impact the Company's financial position, results of operations or cash flows.


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        In December 2011, the FASB issued ASU 2011-12 "Deferral of the Effective Date for Amendments to the Presentation of Reclassifications of Items Out of Accumulated Other Comprehensive Income in ASU 2011-05" ("ASU 2011-12"), which defers the requirement that companies present reclassification adjustments for each component of accumulated other comprehensive income in both net income and other comprehensive income on the face of the financial statements. The effective dates for ASU 2011-12 are consistent with the effective dates for ASU 2011-05 and, similar to our expectations for the adoption of ASU 2011-05, while the adoption of this guidance impacts the Company's disclosures for annual and interim filings for the year ending December 31, 2012, it does not impact the Company's results of operations or financial position.

Item 3.    Quantitative and Qualitative Disclosures Aboutabout Market Risk.

        Changes in interest rates affect interest income earned on the Company's cash equivalents and restricted cash and investments, as well as interest expense on variable interest rate borrowings under the 20102011 Credit Facility. Based on the Company's investment balances, and the borrowing levels under the 20102011 Credit Facility as of September 30, 2011,March 31, 2012, a hypothetical 10 percent increase or decrease in the interest rate associated with these instruments, with all other variables held constant, would not materially affect the Company's future earnings and cash outflows.


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Item 4.    Controls and Procedures.

        a)    The Company's management evaluated, with the participation of the Company's principal executive and principal financial officers, the effectiveness of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) under the Exchange Act), as of September 30, 2011.March 31, 2012. Based on their evaluation, the Company's principal executive and principal financial officers concluded that the Company's disclosure controls and procedures were effective as of September 30, 2011.March 31, 2012.

        b)    Under the supervision and with the participation of management, including the Company's principal executive and principal financial officers, the Company has determined that there has been no change in the Company's internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the Company's quarter ended September 30, 2011March 31, 2012 that has materially affected, or is reasonably likely to materially affect, the Company's internal control over financial reporting.


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PART II—OTHER INFORMATION

Item 1.    Legal Proceedings.

        The management and administration of the delivery of specialty managed healthcare entails significant risks of liability. From time to time, the Company is subject to various actions and claims arising from the acts or omissions of its employees, network providers or other parties. In the normal course of business, the Company receives reports relating to deaths and other serious incidents involving patients whose care is being managed by the Company. Such incidents occasionally give rise to malpractice, professional negligence and other related actions and claims against the Company or its network providers. Many of these actions and claims received by the Company seek substantial damages and therefore require the Company to incur significant fees and costs related to their defense. The Company is also subject to or party to certain class actions, litigation and claims relating to its operations or business practices. In the opinion of management, the Company has recorded reserves that are adequate to cover litigation, claims or assessments that have been or may be asserted against the Company, and for which the outcome is probable and reasonably estimable. Management believes that the resolution of such litigation and claims will not have a material adverse effect on the Company's financial condition or results of operations; however, there can be no assurance in this regard.

Item 1A.    Risk Factors.

        None.

Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds.

        On July 30, 2008 the Company's board of directors approved a stock repurchase plan which authorized the Company to purchase up to $200 million of its outstanding common stock through January 31, 2010. Stock repurchases under the program could be executed through open market repurchases, privately negotiated transactions, accelerated share repurchases or other means. The board of directors authorized management to execute stock repurchase transactions under the program from time to time and in such amounts and via such methods as management deemed appropriate. The stock repurchase program could be limited or terminated at any time without prior notice. Pursuant to this program, the Company made open market purchases of 3,866,505 shares of the Company's common stock at an average price of $35.18 per share for an aggregate cost of $136.0 million (excluding broker commissions) during the year ended December 31, 2008 and made open market purchases of 1,859,959 shares of the Company's common stock at an average share price of $34.39 per share for an aggregate cost of $64.0 million (excluding broker commissions) during the period January 1, 2009 through April 7, 2009, which was the date that the repurchase program was completed, the $200 million authorization having been exhausted.

        On July 28, 2009 the Company's board of directors approved a stock repurchase plan which authorized the Company to purchase up to $100 million of its outstanding common stock through July 28, 2011. Stock repurchases under the program could be executed through open market repurchases, privately negotiated transactions, accelerated share repurchases or other means. The board of directors authorized management to execute stock repurchase transactions under the program from time to time and in such amounts and via such methods as management deemed appropriate. The stock repurchase program could be limited or terminated at any time without prior notice. Pursuant to this program, the Company made open market purchases of 782,400 shares of the Company's common stock at an average price of $32.75 per share for an aggregate cost of $25.6 million (excluding broker commissions) during the period from August 17, 2009 through December 31, 2009. Pursuant to this program, the Company made open market purchases of 1,711,881 shares of the Company's common stock at an average price of $43.46 per share for an aggregate cost of $74.4 million (excluding broker


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commissions) during the period January 1, 2010 through April 1, 2010, which was the date that the repurchase program was completed, the $100 million authorization having been exhausted.

        On July 27, 2010 the Company's board of directors approved a stock repurchase plan which authorizesauthorized the Company to purchase up to $350 million of its outstanding common stock through July 28, 2012. On February 18, 2011, the Company's board of directors increased the stock repurchase program by an additional $100 million, to a total of $450 million. Stock repurchases under the program may be executed through open market repurchases, privately negotiated transactions, accelerated share repurchases or other means. The board of directors authorized management to execute stock repurchase transactions from time to time and in such amounts and via such methods as management deems appropriate. The stock repurchase program may be limited or terminated at any time without prior notice. Pursuant to this program, the Company made open market purchases of 1,684,510 shares of the Company's common stock at an average price of $48.36 per share for an aggregate cost of $81.5 million (excluding broker commissions) during the period from November 3, 2010 through December 31, 2010. Pursuant to this program, the Company made open market purchases of 6,728,2227,534,766 shares of the Company's common stock at an average price of $48.74$48.91 per share for an aggregate cost of $327.9$368.5 million (excluding broker commissions) during the period January 1, 2011 through September 30, 2011.November 10, 2011, which was the date the repurchase program was completed.

        Following isOn October 25, 2011 the Company's board of directors approved a summarystock repurchase plan which authorized the Company to purchase up to $200 million of its outstanding common stock through October 25, 2013. Stock repurchases made during the three months ended September 30, 2011:

Period
 Total number
of Shares
Purchased
 Average
Price Paid
per Share(2)
 Total Number of Shares
Purchased as Part of Publicly
Announced Plans or Programs
 Approximate Dollar Value of
Shares that May Yet Be
Purchased Under the Plan(1)(2)
 

July 2011

  339,995 $54.92  339,995 $141,883 

August 2011

  1,112,786 $46.53  1,112,786  90,106 

September 2011

  1,047,443 $47.27  1,047,443  40,594 
            

  2,500,224     2,500,224    
            

(1)
Excludes amounts that could be used to repurchase shares acquired under the Company's equity incentive plansprogram may be executed through open market repurchases, privately negotiated transactions, accelerated share repurchases or other means. The board of directors authorized management to satisfy withholding tax obligations of employeesexecute stock repurchase transactions from time to time and non-employee directors upon the vesting of restrictedin such amounts and via such methods as management deems appropriate. The stock units.

(2)
Excludes broker commissions.

        During the period from October 1, 2011 through October 24, 2011,repurchase program may be limited or terminated at any time without prior notice. Pursuant to this program, the Company made additional open market purchases of 517,705671,776 shares of the Company's common stock at an average price of $48.72 per share for an aggregate cost of $25.6$32.7 million excluding(excluding broker commissions.commissions) during the period from November 11, 2011 through December 31, 2011.


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        The Company made no open market purchases during the three months ended March 31, 2012, or for the period from April 1, 2012 through April 24, 2012.

Item 3.    Defaults Upon Senior Securities.

        None.

Item 4.    Submission of Matters to a Vote of Security Holders.

        None.

Item 5.    Other Information.

        On October 25, 2011 the Company's board of directors approved a stock repurchase plan which authorizes the Company to purchase up to $200 million of its outstanding common stock through October 25, 2013. Stock repurchases under the program may be executed through open market repurchases, privately negotiated transactions, accelerated share repurchases or other means. The board of directors authorized management to execute stock repurchase transactions from time to time and in such amounts and via such methods as management deems appropriate. The stock repurchase program may be limited or terminated at any time without prior notice.None.


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Item 6.    Exhibits.

Exhibit No. Description
 31.1 Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes Oxley Act of 2002.

 

31.2

 

Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

 

32.1

 

Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished).

 

32.2

 

Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished).

 

101

 

The following materials from the Company's Annual Report on Form 10-Q for the quarter ended September 30, 2011March 31, 2012 formatted in Extensible Business Reporting Language (XBRL): (i) the Consolidated Statements of Comprehensive Income, (ii) the Consolidated Balance Sheets, (iii) the Consolidated Statements of Cash Flows and (iv) related notes.

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SIGNATURES

        Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Date: OctoberApril 27, 2011

2012
 MAGELLAN HEALTH SERVICES, INC.
(Registrant)



 


By:


 


/s/ JONATHAN N. RUBIN


Jonathan N. Rubin
Executive Vice President and Chief Financial
Officer (Principal Financial Officer and Duly
Authorized Officer)