UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
——————
FORM 10-Q
——————
(Mark One)
    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30,December 31, 2020
OR
    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to                     

Commission file number: 0-25259
——————
Bottomline Technologies, Inc.

(Exact name of registrant as specified in its charter)
——————
Delaware02-0433294
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
325 Corporate Drive03801-6808
    Portsmouth,New Hampshire
(Address of principal executive offices)(Zip Code)
 
(603) 436-0700
(Registrant’s telephone number, including area code)

Bottomline Technologies (de), Inc.
(Former name, former address and former fiscal year, if changed since last report)
——————
Securities registered pursuant to Section 12(b) of the Act:
Title of each class:Trading Symbol(s):Name of each exchange on which registered:
Common Stock, $.001 par value per shareEPAYThe Nasdaq Global Select Market

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes      No      
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.



Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes      No     
The number of shares outstanding of the registrant’s common stock as of October 30, 2020January 29, 2021 was 45,113,592.45,019,811.


Table of Contents
BOTTOMLINE TECHNOLOGIES, INC.
FORM 10-Q
FOR THE FISCAL QUARTER ENDED SEPTEMBER 30,DECEMBER 31, 2020
TABLE OF CONTENTS
PART IPage
Item 1.
Item 2.
Item 3.
Item 4.
PART II
Item 1.
Item 1A.
Item 2.
Item 5.
Item 6.

2

Table of Contents
PART I. FINANCIAL INFORMATION
Item 1. Financial Statements
Bottomline Technologies, Inc.Bottomline Technologies, Inc.Bottomline Technologies, Inc.
Unaudited Condensed Consolidated Balance SheetsUnaudited Condensed Consolidated Balance SheetsUnaudited Condensed Consolidated Balance Sheets
(in thousands)(in thousands)(in thousands)
September 30,June 30,December 31,June 30,
2020202020202020
ASSETSASSETSASSETS
Current assets:Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$187,215 $194,832 Cash and cash equivalents$130,096 $194,832 
Cash held for customersCash held for customers7,144 6,304 Cash held for customers9,680 6,304 
Marketable securitiesMarketable securities10,210 10,209 Marketable securities10,259 10,209 
Accounts receivable net of allowances for doubtful accounts of $1,363 at September 30, 2020 and $1,336 at June 30, 202069,056 69,970 
Accounts receivable net of allowances for doubtful accounts of $1,430 at December 31, 2020 and $1,336 at June 30, 2020
Accounts receivable net of allowances for doubtful accounts of $1,430 at December 31, 2020 and $1,336 at June 30, 2020
73,044 69,970 
Prepaid expenses and other current assetsPrepaid expenses and other current assets30,930 28,328 Prepaid expenses and other current assets33,402 28,328 
Total current assetsTotal current assets304,555 309,643 Total current assets256,481 309,643 
Property and equipment, netProperty and equipment, net67,953 67,155 Property and equipment, net68,470 67,155 
Operating lease right-of-use assets, netOperating lease right-of-use assets, net25,197 24,712 Operating lease right-of-use assets, net23,203 24,712 
GoodwillGoodwill220,899 205,713 Goodwill227,346 205,713 
Intangible assets, netIntangible assets, net160,813 154,111 Intangible assets, net158,942 154,111 
Other assetsOther assets34,836 31,803 Other assets44,194 31,803 
Total assetsTotal assets$814,253 $793,137 Total assets$778,636 $793,137 
LIABILITIES AND STOCKHOLDERS' EQUITYLIABILITIES AND STOCKHOLDERS' EQUITYLIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:Current liabilities:Current liabilities:
Accounts payableAccounts payable$11,947 $13,422 Accounts payable$12,141 $13,422 
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities45,204 48,198 Accrued expenses and other current liabilities45,626 48,198 
Customer account liabilitiesCustomer account liabilities7,144 6,304 Customer account liabilities9,680 6,304 
Deferred revenueDeferred revenue69,781 82,074 Deferred revenue71,499 82,074 
Total current liabilitiesTotal current liabilities134,076 149,998 Total current liabilities138,946 149,998 
Borrowings under credit facilityBorrowings under credit facility180,000 180,000 Borrowings under credit facility130,000 180,000 
Deferred revenue, non-currentDeferred revenue, non-current15,479 13,959 Deferred revenue, non-current14,624 13,959 
Operating lease liabilities, non-currentOperating lease liabilities, non-current21,312 20,670 Operating lease liabilities, non-current20,133 20,670 
Deferred income taxesDeferred income taxes9,862 8,656 Deferred income taxes10,313 8,656 
Other liabilitiesOther liabilities31,108 27,520 Other liabilities31,633 27,520 
Total liabilitiesTotal liabilities391,837 400,803 Total liabilities345,649 400,803 
Stockholders' equityStockholders' equityStockholders' equity
Preferred Stock, $.001 par value:Preferred Stock, $.001 par value:Preferred Stock, $.001 par value:
Authorized shares-4,000; issued and outstanding shares-NaN
Authorized shares-4,000; issued and outstanding shares-NaN
Authorized shares-4,000; issued and outstanding shares-NaN
Common Stock, $.001 par value:Common Stock, $.001 par value:Common Stock, $.001 par value:
Authorized shares-100,000; issued shares- 48,560 at September 30, 2020 and 48,147 at June 30, 2020; outstanding shares- 42,660 at September 30, 2020 and 42,172 at June 30, 2020
49 48 
Authorized shares-100,000; issued shares- 48,856 at December 31, 2020 and 48,147 at June 30, 2020; outstanding shares- 42,718 at December 31, 2020 and 42,172 at June 30, 2020
Authorized shares-100,000; issued shares- 48,856 at December 31, 2020 and 48,147 at June 30, 2020; outstanding shares- 42,718 at December 31, 2020 and 42,172 at June 30, 2020
49 48 
Additional paid-in-capitalAdditional paid-in-capital783,457 764,906 Additional paid-in-capital795,630 764,906 
Accumulated other comprehensive lossAccumulated other comprehensive loss(39,381)(48,675)Accumulated other comprehensive loss(25,613)(48,675)
Treasury stock: 5,900 shares at September 30, 2020 and 5,975 shares at June 30, 2020, at cost(141,544)(143,333)
Treasury stock: 6,138 shares at December 31, 2020 and 5,975 shares at June 30, 2020, at costTreasury stock: 6,138 shares at December 31, 2020 and 5,975 shares at June 30, 2020, at cost(152,299)(143,333)
Accumulated deficitAccumulated deficit(180,165)(180,612)Accumulated deficit(184,780)(180,612)
Total stockholders' equityTotal stockholders' equity422,416 392,334 Total stockholders' equity432,987 392,334 
Total liabilities and stockholders' equityTotal liabilities and stockholders' equity$814,253 $793,137 Total liabilities and stockholders' equity$778,636 $793,137 
See accompanying notes.
3

Table of Contents
Bottomline Technologies, Inc.Bottomline Technologies, Inc.Bottomline Technologies, Inc.
Unaudited Condensed Consolidated Statements of Comprehensive Income (Loss)Unaudited Condensed Consolidated Statements of Comprehensive Income (Loss)Unaudited Condensed Consolidated Statements of Comprehensive Income (Loss)
(in thousands, except per share amounts)(in thousands, except per share amounts)(in thousands, except per share amounts)
Three Months Ended September 30,Three Months Ended December 31,Six Months Ended December 31,
202020192020201920202019
Revenues:Revenues:Revenues:
SubscriptionsSubscriptions$90,384 $80,066 Subscriptions$93,398 $84,085 $183,782 $164,151 
Software licensesSoftware licenses977 2,576 Software licenses1,802 2,800 2,779 5,376 
Service and maintenanceService and maintenance20,564 24,825 Service and maintenance20,022 24,061 40,586 48,886 
OtherOther440 709 Other802 745 1,242 1,454 
Total revenuesTotal revenues112,365 108,176 Total revenues116,024 111,691 228,389 219,867 
Cost of revenues:Cost of revenues:Cost of revenues:
SubscriptionsSubscriptions35,218 32,765 Subscriptions37,195 33,449 72,413 66,214 
Software licensesSoftware licenses90 161 Software licenses126 157 216 318 
Service and maintenanceService and maintenance10,916 13,053 Service and maintenance10,386 12,929 21,302 25,982 
OtherOther309 516 Other551 504 860 1,020 
Total cost of revenuesTotal cost of revenues46,533 46,495 Total cost of revenues48,258 47,039 94,791 93,534 
Gross profitGross profit65,832 61,681 Gross profit67,766 64,652 133,598 126,333 
Operating expenses:Operating expenses:Operating expenses:
Sales and marketingSales and marketing25,743 25,688 Sales and marketing29,237 26,988 54,980 52,676 
Product development and engineeringProduct development and engineering18,499 18,349 Product development and engineering19,183 18,279 37,682 36,628 
General and administrativeGeneral and administrative13,626 13,345 General and administrative16,658 14,761 30,284 28,106 
Amortization of acquisition-related intangible assetsAmortization of acquisition-related intangible assets5,029 4,950 Amortization of acquisition-related intangible assets5,142 5,213 10,171 10,163 
Total operating expensesTotal operating expenses62,897 62,332 Total operating expenses70,220 65,241 133,117 127,573 
Income (loss) from operationsIncome (loss) from operations2,935 (651)Income (loss) from operations(2,454)(589)481 (1,240)
Other expense, netOther expense, net(780)(713)Other expense, net(888)(582)(1,668)(1,295)
Income (loss) before income taxes2,155 (1,364)
Provision for income taxes(1,764)(3)
Loss before income taxesLoss before income taxes(3,342)(1,171)(1,187)(2,535)
Income tax (provision) benefitIncome tax (provision) benefit(1,273)3,780 (3,037)3,777 
Net income (loss)Net income (loss)$391 $(1,367)Net income (loss)$(4,615)$2,609 $(4,224)$1,242 
Basic and diluted net income (loss) per shareBasic and diluted net income (loss) per share$0.01 $(0.03)Basic and diluted net income (loss) per share$(0.11)$0.06 $(0.10)$0.03 
Shares used in computing net income (loss) per share:Shares used in computing net income (loss) per share:Shares used in computing net income (loss) per share:
BasicBasic42,457 41,487 Basic42,751 41,693 42,604 41,590 
DilutedDiluted42,771 41,487 Diluted42,751 42,092 42,604 41,917 
Other comprehensive income (loss), net of tax:Other comprehensive income (loss), net of tax:Other comprehensive income (loss), net of tax:
Unrealized loss on available for sale securitiesUnrealized loss on available for sale securities(25)(3)Unrealized loss on available for sale securities(10)(35)(3)
Change in fair value on interest rate hedging instrumentsChange in fair value on interest rate hedging instruments446 (677)Change in fair value on interest rate hedging instruments466 569 912 (108)
Minimum pension liability adjustmentsMinimum pension liability adjustments(233)180 Minimum pension liability adjustments(331)(172)(564)
Foreign currency translation adjustmentsForeign currency translation adjustments9,106 (5,879)Foreign currency translation adjustments13,643 11,944 22,749 6,065 
Other comprehensive income (loss), net of tax:9,294 (6,379)
Comprehensive income (loss)$9,685 $(7,746)
Other comprehensive income, net of tax:Other comprehensive income, net of tax:13,768 12,341 23,062 5,962 
Comprehensive incomeComprehensive income$9,153 $14,950 $18,838 $7,204 

See accompanying notes.
4

Table of Contents
Bottomline Technologies, Inc.Bottomline Technologies, Inc.Bottomline Technologies, Inc.
Unaudited Condensed Consolidated Statements of Stockholders' EquityUnaudited Condensed Consolidated Statements of Stockholders' EquityUnaudited Condensed Consolidated Statements of Stockholders' Equity
(in thousands)(in thousands)(in thousands)
Three Months Ended September 30, 2020
Three Months Ended December 31, 2020Three Months Ended December 31, 2020
Common StockAdditional Paid-in CapitalAccumulated Other Comprehensive Income (Loss)Treasury StockAccumulated DeficitTotal Stockholders' EquityCommon StockAdditional Paid-in CapitalAccumulated Other Comprehensive Income (Loss)Treasury StockAccumulated DeficitTotal Stockholders' Equity
SharesAmountSharesAmountSharesAmountSharesAmount
Balance at June 30, 202048,147$48$764,906$(48,675)5,975$(143,333)$(180,612)$392,334
Issuance of common stock for employee stock purchase plan and upon exercise of stock options0379(75)1,7892,168
Balance at September 30, 2020Balance at September 30, 202048,560$49$783,457$(39,381)5,900$(141,544)$(180,165)$422,416
Vesting of restricted stock awardsVesting of restricted stock awards24711Vesting of restricted stock awards29600
Issuance of common stock in connection with acquisition16608,1838,183
Repurchase of common stock to be held in treasuryRepurchase of common stock to be held in treasury238(10,755)(10,755)
Stock compensation plan expenseStock compensation plan expense9,9899,989Stock compensation plan expense12,17312,173
Minimum pension liability adjustments, net of taxMinimum pension liability adjustments, net of tax(233)(233)Minimum pension liability adjustments, net of tax(331)(331)
Net income391391
Net lossNet loss(4,615)(4,615)
Cumulative effect of adoption of current expected credit loss accounting standard5656
Unrealized loss on available for sale securities, net of taxUnrealized loss on available for sale securities, net of tax(25)(25)Unrealized loss on available for sale securities, net of tax(10)(10)
Change in fair value on interest rate hedging instrumentsChange in fair value on interest rate hedging instruments446446Change in fair value on interest rate hedging instruments466466
Foreign currency translation adjustmentForeign currency translation adjustment9,1069,106Foreign currency translation adjustment13,64313,643
Balance at September 30, 202048,560$49$783,457$(39,381)5,900$(141,544)$(180,165)$422,416
Balance at December 31, 2020Balance at December 31, 202048,856$49$795,630$(25,613)6,138$(152,299)$(184,780)$432,987


Three Months Ended September 30, 2019
Three Months Ended December 31, 2019Three Months Ended December 31, 2019
Common StockAdditional Paid-in CapitalAccumulated Other Comprehensive Income (Loss)Treasury StockAccumulated DeficitTotal Stockholders' EquityCommon StockAdditional Paid-in CapitalAccumulated Other Comprehensive Income (Loss)Treasury StockAccumulated DeficitTotal Stockholders' Equity
SharesAmountSharesAmountSharesAmountSharesAmount
Balance at June 30, 201946,995$47$721,438$(43,593)5,680$(127,095)$(171,420)$379,377
Balance at September 30, 2019Balance at September 30, 201947,385$47$733,312$(49,972)5,853$(135,701)$(172,750)$374,936
Issuance of common stock for employee stock purchase plan and upon exercise of stock optionsIssuance of common stock for employee stock purchase plan and upon exercise of stock options13775(60)1,3992,174Issuance of common stock for employee stock purchase plan and upon exercise of stock options11
Vesting of restricted stock awardsVesting of restricted stock awards37700Vesting of restricted stock awards26011
Repurchase of common stock to be held in treasuryRepurchase of common stock to be held in treasury233(10,005)(10,005)Repurchase of common stock to be held in treasury95(5,000)(5,000)
Stock compensation plan expenseStock compensation plan expense11,09911,099Stock compensation plan expense11,04611,046
Minimum pension liability adjustments, net of taxMinimum pension liability adjustments, net of tax180180Minimum pension liability adjustments, net of tax(172)(172)
Net loss(1,367)(1,367)
Net incomeNet income2,6092,609
Cumulative effect of adoption of updated lease standard3737
Unrealized loss on available for sale securities, net of tax(3)(3)
Change in fair value on interest rate hedging instrumentsChange in fair value on interest rate hedging instruments(677)(677)Change in fair value on interest rate hedging instruments569569
Foreign currency translation adjustmentForeign currency translation adjustment(5,879)(5,879)Foreign currency translation adjustment11,94411,944
Balance at September 30, 201947,385$47$733,312$(49,972)5,853$(135,701)$(172,750)$374,936
Balance at December 31, 2019Balance at December 31, 201947,645$48$744,359$(37,631)5,948$(140,701)$(170,141)$395,934
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Table of Contents
Bottomline Technologies, Inc.
Unaudited Condensed Consolidated Statements of Stockholders' Equity
(in thousands)
Six Months Ended December 31, 2020
Common StockAdditional Paid-in CapitalAccumulated Other Comprehensive Income (Loss)Treasury StockAccumulated DeficitTotal Stockholders' Equity
SharesAmountSharesAmount
Balance at June 30, 202048,147$48$764,906$(48,675)5,975$(143,333)$(180,612)$392,334
Issuance of common stock for employee stock purchase plan and upon exercise of stock options0379(75)1,7892,168
Vesting of restricted stock awards54311
Issuance of common stock in connection with acquisition16608,1838,183
Repurchase of common stock to be held in treasury238(10,755)(10,755)
Stock compensation plan expense22,16222,162
Minimum pension liability adjustments, net of tax(564)(564)
Net loss(4,224)(4,224)
Cumulative effect of adoption of current expected credit loss accounting standard5656
Unrealized gain on available for sale securities, net of tax(35)(35)
Change in fair value on interest rate hedging instruments912912
Foreign currency translation adjustment22,74922,749
Balance at December 31, 202048,856$49$795,630$(25,613)6,138$(152,299)$(184,780)$432,987


Six Months Ended December 31, 2019
Common StockAdditional Paid-in CapitalAccumulated Other Comprehensive Income (Loss)Treasury StockAccumulated DeficitTotal Stockholders' Equity
SharesAmountSharesAmount
Balance at June 30, 201946,995$47$721,438$(43,593)5,680$(127,095)$(171,420)$379,377
Issuance of common stock for employee stock purchase plan and upon exercise of stock options13776``(60)1,3992,175
Vesting of restricted stock awards63711
Repurchase of common stock to held in treasury328(15,005)(15,005)
Stock compensation plan expense22,14522,145
Minimum pension liability adjustments, net of tax88
Net income1,2421,242
Cumulative effect of adoption of updated revenue recognition standard3737
Unrealized gain on available for sale securities, net of tax(3)(3)
Change in fair value on interest rate hedging instruments(108)(108)
Foreign currency translation adjustment6,0656,065
Balance at December 31, 201947,645$48$744,359$(37,631)5,948$(140,701)$(170,141)$395,934
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Table of Contents
Bottomline Technologies, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows
(in thousands)
Three Months Ended September 30,
20202019
Operating activities:
Net income (loss)$391 $(1,367)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Amortization of acquisition-related intangible assets5,029 4,950 
Stock-based compensation plan expense9,973 11,044 
Depreciation and other amortization7,699 6,092 
Deferred income tax expense (benefit)227 (368)
Provision for allowances on accounts receivable89 67 
Amortization of debt issuance costs103 103 
Amortization of premium (discount) on investments(28)
(Gain) loss on other investments(48)
Loss on disposal of equipment15 35 
(Gain) loss on foreign exchange(53)259 
Changes in operating assets and liabilities:
Accounts receivable2,349 11,025 
Prepaid expenses and other current assets(1,971)(3,268)
Operating lease right-of-use asset, net303 975 
Other assets(1,164)(1,077)
Accounts payable(824)1,214 
Accrued expenses(1,565)(571)
Operating lease liabilities146 (823)
Customer account liabilities563 1,609 
Deferred revenue(13,484)(11,969)
Other liabilities127 210 
Net cash provided by operating activities7,910 18,112 
Investing activities:
Acquisition of businesses and assets, net of cash acquired(9,892)
Purchases of other investments(87)
Issuance of note receivable(1,600)
Purchases of available-for-sale securities(2,929)(6,274)
Proceeds from sales of available-for-sale securities2,900 3,700 
Capital expenditures, including capitalization of software costs(8,628)(11,449)
Net cash used in investing activities(20,149)(14,110)
Financing activities:
Repurchase of common stock(10,005)
Repayment of notes payable(182)
Proceeds from exercise of stock options and employee stock purchase plan2,168 2,174 
Net cash provided by (used in) financing activities2,168 (8,013)
Effect of exchange rate changes on cash3,294 (1,970)
Decrease in cash, cash equivalents and restricted cash(6,777)(5,981)
Cash, cash equivalents and restricted cash at beginning of period201,136 97,801 
Cash, cash equivalents and restricted cash at end of period$194,359 $91,820 
Cash and cash equivalents at end of period$187,215 $84,751 
Cash held for customers at end of period7,144 7,069 
Cash, cash equivalents and restricted cash at end of period$194,359 $91,820 
Supplemental disclosures of non-cash investing activities:
Issuance of common stock in connection with acquisition$8,183 $

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Table of Contents
Bottomline Technologies, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows
(in thousands)
Six Months Ended December 31,
20202019
Operating activities:
Net income (loss)$(4,224)$1,242 
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Amortization of acquisition-related intangible assets10,171 10,163 
Stock-based compensation plan expense22,146 22,009 
Depreciation and other amortization16,032 12,652 
Deferred income tax benefit(125)(5,619)
Provision for allowances on accounts receivable165 136 
Amortization of debt issuance costs206 207 
Amortization of premium (discount) on investments25 (45)
Gain on other investments(174)
Loss on disposal of equipment23 76 
(Gain) loss on foreign exchange(34)266 
Changes in operating assets and liabilities:
Accounts receivable(139)9,818 
Prepaid expenses and other current assets(2,935)822 
Operating lease right-of-use asset, net2,438 2,134 
Other assets(2,950)(1,583)
Accounts payable(1,041)2,510 
Accrued expenses(1,707)414 
Operating lease liabilities(1,383)(1,614)
Customer account liabilities2,599 2,485 
Deferred revenue(14,842)(14,417)
Other liabilities(74)432 
Net cash provided by operating activities24,177 42,088 
Investing activities:
Acquisition of businesses and assets, net of cash acquired(9,892)
Purchases of other investments(7,150)(144)
Issuance of note receivable(2,600)
Purchases of available-for-sale securities(8,203)(10,070)
Proceeds from sales of available-for-sale securities8,100 7,500 
Capital expenditures, including capitalization of software costs(14,980)(26,400)
Net cash used in investing activities(34,725)(29,114)
Financing activities:
Repurchase of common stock(10,755)(14,332)
Repayment of amounts borrowed under revolving credit facility(50,000)(10,000)
Repayment of notes payable(365)
Proceeds from exercise of stock options and employee stock purchase plan2,169 2,175 
Net cash used in financing activities(58,586)(22,522)
Effect of exchange rate changes on cash7,774 1,039 
Decrease in cash, cash equivalents and restricted cash(61,360)(8,509)
Cash, cash equivalents and restricted cash at beginning of period201,136 97,801 
Cash, cash equivalents and restricted cash at end of period$139,776 $89,292 
Cash and cash equivalents at end of period$130,096 $80,817 
Cash held for customers at end of period9,680 8,475 
Cash, cash equivalents and restricted cash at end of period$139,776 $89,292 
Supplemental disclosures of non-cash investing activities:
Issuance of common stock in connection with acquisition$8,183 $
See accompanying notes.
7

Table of Contents
Bottomline Technologies, Inc.
Notes to Unaudited Condensed Consolidated Financial Statements
September 30,December 31, 2020
Note 1—Basis of Presentation
    The accompanying unaudited condensed consolidated financial statements of Bottomline Technologies, Inc. (referred to below as we, us, our or Bottomline) have been prepared in accordance with accounting principles generally accepted in the United States for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States (GAAP) for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring accruals and adjustments) considered necessary for a fair presentation of the interim financial information have been included. Operating results for the three and six months ended September 30,December 31, 2020 are not necessarily indicative of the results that may be expected for any other interim period or for the fiscal year ending June 30, 2021, particularly in light of the novel coronavirus (COVID-19) pandemic and the effect it is having on the domestic and global economies. For further information, refer to the consolidated financial statements and footnotes included in the Annual Report on Form 10-K as filed with the Securities and Exchange Commission on August 28, 2020.

Note 2—Recent Accounting Pronouncements
Recently Adopted Pronouncements
    Financial Instruments - Credit Losses: In June 2016, the FASBFinancial Accounting Standards Board (FASB) issued an accounting standard update that replaces the incurred loss impairment model with an expected loss model for financial assets held at amortized cost, eliminates the concept of other-than-temporary impairment and requires credit losses associated with available-for-sale debt securities to be recorded through an allowance rather than a reduction in the amortized cost basis of the security. The changes are expected to result in earlier recognition of credit losses associated with financial assets, including trade accounts receivable. We adopted this standard on July 1, 2020, on a modified retrospective basis, with the cumulative-effect accounting consequence recorded as an adjustment to the opening balance of accumulated deficit as of the effective date. The adoption of this standard did not have a material impact on our financial statements.
Goodwill Impairment: In January 2017, the FASB issued an accounting standard update to simplify the test for goodwill impairment which removes the requirement to compare the carrying value of goodwill against its implied fair value. Under the revised standard, an entity will perform its annual or interim goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount and recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value. The loss should not exceed the total amount of goodwill allocated to the reporting unit. We adopted this standard on July 1, 2020 and do not expect the adoption of this standard to have a material impact on our financial statements.
Income Taxes: In December 2019, the FASB issued an accounting standard update related to simplifying the accounting for income taxes by eliminating certain exceptions related to intraperiod tax allocations, basis differences for changes in ownership interest in equity method investments and the calculation of interim period income tax. The standard also simplifies other aspects of accounting for taxes. We adopted this standard on July 1, 2020 and the adoption did not have a material impact on our financial statements.

Note 3—Revenue Recognition
    Remaining Performance Obligations
    The transaction price we allocate to remaining performance obligations that are unsatisfied, or partially unsatisfied, as of September 30,December 31, 2020 represents contracted revenue that will be recognized in future periods. Our future performance obligations consist primarily of SaaS / stand-ready performance obligations relating to future periods, contracted but uncompleted professional services obligations and support and maintenance obligations. During the three and six months ended September 30,December 31, 2020 and 2019, the amount of revenue recognized from performance obligations satisfied in prior periods was not significant.
    RevenueThe transaction price allocated to remainingunsatisfied performance obligations was $416.4$433.5 million as of September 30,December 31, 2020 of which we expect to recognize approximately $147.6$160.2 million over the next twelve months and the remainder thereafter. We exclude from our measure of remaining performance obligations amounts related to future transactional or usage-based fees for which the value of services transferred to the customer will correspond to the amount we will invoice for those services.
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    Contract Assets and Liabilities
    The table below presents our accounts receivable, contract assets and deferred revenue balances as of September 30,December 31, 2020 and June 30, 2020.
September 30,June 30,December 31,June 30,
20202020$ Change20202020$ Change
(in thousands)(in thousands)
Contract assetsContract assets4,704 3,646 1,058 Contract assets6,353 3,646 2,707 
Deferred revenueDeferred revenue85,260 96,033 (10,773)Deferred revenue86,123 96,033 (9,910)
    Contract assets arise when we recognize revenue in excess of amounts billed to the customer and the right to payment is contingent on conditions other than simply the passage of time, such as the future completion of a related performance obligation. Contract assets are classified in our consolidated balance sheets as other current assets for those contract assets with recognition periods of one year or less and other assets for contract assets with recognition periods greater than one year. We assess outstanding accounts receivable and contract assets for credit loss on an ongoing basis. In estimating credit loss, we pool accounts with similar risk characteristics. Accounts that do not share the same risk characteristics are assessed for credit loss on an individual basis. The allowance for credit loss is based on historical loss data, customer specific information, current market conditions and expected future economic conditions. Historically, our bad debt expense has not been significant but could be adversely affected in future periods due to the impact of the COVID-19 pandemic.significant.
Deferred revenue consists of billings or customer payments in excess of amounts recognized as revenue.
The decrease in deferred revenue at September 30,December 31, 2020 as compared to June 30, 2020 reflects our recognition of revenue from maintenance contracts, a significant portion of which are billed on a calendar year basis, as well as the impact of foreign exchange changes.basis.
    For the three and six months ended September 30,December 31, 2020, and 2019, we recognized $40.3$28.4 million and $34.0$68.6 million, respectively, in revenue from amounts that were included in deferred revenue as of June 30, 20202020. For the three and six months ended December 31, 2019, respectively.we recognized $30.0 million and $64.0 million, respectively, in revenue from amounts that were included in deferred revenue as of June 30, 2019.
    
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Note 4—Fair Value
Fair Values of Assets and Liabilities
    We measure fair value at the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In determining fair value, the assumptions that market participants would use in pricing an asset or liability (the inputs) are based on a tiered fair value hierarchy consisting of three levels, as follows:
Level 1: Observable inputs such as quoted prices for identical assets or liabilities in active markets.
Level 2: Other inputs that are observable directly or indirectly, such as quoted prices for similar instruments in active markets or for similar markets that are not active.
Level 3: Unobservable inputs for which there is little or no market data which require us to develop our own assumptions about how market participants would price the asset or liability.
    Valuation techniques for assets and liabilities include methodologies such as the market approach, the income approach or the cost approach, and may use unobservable inputs such as projections, estimates and management’s interpretation of current market data. These unobservable inputs are only utilized to the extent that observable inputs are not available or cost-effective to obtain.
    At September 30,December 31, 2020 and June 30, 2020, our assets and liabilities measured at fair value on a recurring basis were as follows:
September 30, 2020June 30, 2020December 31, 2020June 30, 2020
Fair Value Measurements Using Input TypesFair Value Measurements Using Input TypesFair Value Measurements Using Input TypesFair Value Measurements Using Input Types
Level 1Level 2Level 3TotalLevel 1Level 2Level 3TotalLevel 1Level 2Level 3TotalLevel 1Level 2Level 3Total
(in thousands)(in thousands)
AssetsAssetsAssets
Money market funds (cash and cash equivalents)Money market funds (cash and cash equivalents)$342 $$$342 $354 $$$354 Money market funds (cash and cash equivalents)$303 $$$303 $354 $$$354 
Available for sale securities - DebtAvailable for sale securities - DebtAvailable for sale securities - Debt
U.S. CorporateU.S. Corporate$$$$$$$$U.S. Corporate$$$$$$$$
Government - U.S. treasury securitiesGovernment - U.S. treasury securities10,147 10,147 10,148 10,148 Government - U.S. treasury securities10,190 10,190 10,148 10,148 
Total available for sale securitiesTotal available for sale securities$$10,147 $$10,147 $$10,148 $$10,148 Total available for sale securities$$10,190 $$10,190 $$10,148 $$10,148 
Preferential conversion feature (long-term)Preferential conversion feature (long-term)$$$532 $532 $$$$Preferential conversion feature (long-term)$$$565 $565 $$$$
Other investments (long-term)Other investments (long-term)550 550 514 514 Other investments (long-term)763 763 514 514 
Total assetsTotal assets$342 $10,147 $1,082 $11,571 $354 $10,148 $514 $11,016 Total assets$303 $10,190 $1,328 $11,821 $354 $10,148 $514 $11,016 
LiabilitiesLiabilitiesLiabilities
Interest rate swap (short-term)Interest rate swap (short-term)$$1,638 $$1,638 $$1,631 $$1,631 Interest rate swap (short-term)$$1,651 $$1,651 $$1,631 $$1,631 
Interest rate swap (long-term)Interest rate swap (long-term)$$2,995 $$2,995 $$3,448 $$3,448 Interest rate swap (long-term)$$2,516 $$2,516 $$3,448 $$3,448 
Total liabilitiesTotal liabilities$$4,633 $$4,633 $$5,079 $$5,079 Total liabilities$$4,167 $$4,167 $$5,079 $$5,079 
Fair Value of Financial Instruments
    We have certain financial instruments which consist of cash and cash equivalents, cash held for customers, marketable securities, accounts receivable, notes receivable, contract assets, accounts payable, customer account liabilities, certain derivative instruments, assets related to deposits made to fund future requirements associated with Israeli severance arrangements and debt drawn on our Credit Facility.Facility (as defined in Note 11). Fair value information for each of these instruments is as follows:
•    Cash and cash equivalents, cash held for customers, accounts receivable, notes receivable, contract assets, accounts payable and customer account liabilities fair values approximate their carrying values, due to the expected duration of these instruments.
•    Marketable securities classified as held to maturity, all of which mature within one year, are recorded at amortized cost, which at September 30,December 31, 2020 and June 30, 2020, approximated fair value.
•    Marketable debt securities classified as available for sale are recorded at fair value. Unrealized gains and losses are included as a component of other accumulated comprehensive income (loss) in stockholders’ equity, net of tax. We use the specific identification method to determine any realized gains or losses from the sale of our marketable debt
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securities classified as available for sale. We assess securities with an amortized cost basis in excess of estimated fair value for credit loss. As of September 30,December 31, 2020 and June 30, 2020, the unrealized losses associated with available for sale securities was not material. No credit loss has been recorded as we do not intend to sell the investments prior to recovering their amortized costs basis.
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•    We have certain derivative instruments accounted for at fair value. We hold a convertible note with a preferential conversion feature which qualifies as a derivative instrument. The fair value assumptions consider the nature of the conversion feature and the expected timeline to a qualifying conversion event. We are also a party to interest rate swap instruments. The fair value of our interest rate swaps are based on the present value of projected cash flows that will occur over the life of the instruments, after considering certain contractual terms and counterparty credit risk.
•     The carrying value of assets related to deposits we have made to fund future requirements associated with Israeli severance arrangements was $1.1 million andwere $1.0 million at September 30,December 31, 2020 and June 30, 2020, respectively, which approximated their fair value.
•     We hold certain other investments accounted for at fair value. The fair value of these investments was $0.6$0.8 million and $0.5 million at September 30,December 31, 2020 and June 30, 2020, respectively. We also have certain other investments for which there is no readily determinable fair value. The carrying value of these investments was $7.6 million and $0.5 million at September 30,December 31, 2020 and June 30, 2020, respectively. Investments for which we cannot readily determine fair value are recorded at cost, less impairment (if any), plus or minus adjustments for observable price changes.
•     We have borrowings of $180$130 million against our Credit Facility. The fair value of these borrowings, which are classified as Level 2, approximates their carrying value at September 30,December 31, 2020, as the instrument carries a variable rate of interest which reflects current market rates.
Marketable Securities
    The table below presents information regarding our marketable securities by major security type as of September 30,December 31, 2020 and June 30, 2020.
September 30, 2020June 30, 2020December 31, 2020June 30, 2020
Held to MaturityAvailable for SaleTotalHeld to MaturityAvailable for SaleTotalHeld to MaturityAvailable for SaleTotalHeld to MaturityAvailable for SaleTotal
(in thousands)(in thousands)
Marketable securities:Marketable securities:Marketable securities:
Government and other debt securitiesGovernment and other debt securities$63 $10,147 $10,210 $61 $10,148 $10,209 Government and other debt securities$69 $10,190 $10,259 $61 $10,148 $10,209 
Total marketable securitiesTotal marketable securities$63 $10,147 $10,210 $61 $10,148 $10,209 Total marketable securities$69 $10,190 $10,259 $61 $10,148 $10,209 
    The following table summarizes the estimated fair value of our investments in available for sale marketable securities classified by the contractual maturity date of the securities:
September 30,December 31, 2020
(in thousands)
Due within 1 year$10,14710,190 
Due in 1 year through 5 years
Total$10,14710,190 
    All of our available for sale marketable securities are classified as current assets.
    The following table presents the aggregate fair values and gross unrealized losses for those available for sale investments that were in an unrealized loss position as of September 30,December 31, 2020 and June 30, 2020, respectively, aggregated by investment category and the length of time that individual securities have been in a continuous loss position:
At September 30, 2020At June 30, 2020At December 31, 2020At June 30, 2020
Less than 12 MonthsLess than 12 Months
Fair ValueUnrealized LossFair ValueUnrealized LossFair ValueUnrealized LossFair ValueUnrealized Loss
(in thousands)(in thousands)
Government - U.S. treasury securitiesGovernment - U.S. treasury securities$1,917 $(1)$2,012 $(1)Government - U.S. treasury securities$8,176 $(1)$2,012 $(1)
TotalTotal$1,917 $(1)$2,012 $(1)Total$8,176 $(1)$2,012 $(1)
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Note 5—Business and Asset Acquisitions
AnaSys AG
In July 2020 we acquired Switzerland-based AnaSys AG (AnaSys) for a total purchase price of $13.9 million. The purchase price consisted of a cash payment of 5.2 million Swiss Francs (approximately $5.7 million based on the foreign exchange rate in effect at the acquisition date) and 166,393 shares of our common stock valued at $8.2 million on the closing date of the transaction. Additionally, we issued 28,000 shares of our common stock to certain selling stockholders of AnaSys with vesting conditions tied to continued employment with us. These shares are compensatory and we will recordare recording share-based payment expense over their vesting period of five years.
We are still obtaining fair value estimates for the intangible assets acquired. InIn the preliminary allocation of the purchase price at September 30,December 31, 2020, we recorded $10.6$10.7 million of goodwill. The goodwill is not deductible for income tax purposes and arose principally due to the anticipated future benefits arising from the acquisition. Identifiable intangible assets of $6.3 million, consisting of customer and technology related assets, are being amortized over a weighted average estimated useful life of 13 years.
Our acquisition of AnaSys, a provider of financial messaging solutions, will extend our geographic presence in Switzerland and Germany and expand our customer base. The operating results of AnaSys are a component of our Cloud Solutions segment from the date of the acquisition forward.
FMR Systems, Inc.
In July 2020, we acquired customer assets and intellectual property from FMR Systems, Inc (FMR), a small corporate and commercial onboarding software provider, for a cash payment of $2.0 million and contingent future cash payments of up to $0.3 million. We will leverage FMR's technology to build a next generation commercial onboarding product.
We are still obtaining fair value estimates for the intangible assets acquired. In the preliminary allocation of the purchase price at September 30,December 31, 2020, we recorded $0.4 million of goodwill. The goodwill is deductible for income tax purposes and arose principally due to the anticipated future benefits arising from the acquisition. Identifiable intangible assets of $2.3 million, consisting primarily of technology related assets, are being amortized over a weighted average estimated useful life of 59 years.

Note 6—Net Income (Loss) Per Share
    The following table sets forth the computation of basic and diluted net (loss) income per share:
Three Months Ended September 30,Three Months Ended December 31,Six Months Ended December 31,
202020192020201920202019
(in thousands, except per share amounts)(in thousands, except per share amounts)
Numerator - basic and diluted:Numerator - basic and diluted:Numerator - basic and diluted:
Net income (loss)Net income (loss)$391 $(1,367)Net income (loss)$(4,615)$2,609 $(4,224)$1,242 
Denominator:Denominator:Denominator:
Shares used in computing basic net income (loss) per share attributable to common stockholdersShares used in computing basic net income (loss) per share attributable to common stockholders42,457 41,487 Shares used in computing basic net income (loss) per share attributable to common stockholders42,751 41,693 42,604 41,590 
Impact of dilutive securitiesImpact of dilutive securities314 Impact of dilutive securities399 327 
Shares used in computing diluted net income (loss) per share attributable to common stockholdersShares used in computing diluted net income (loss) per share attributable to common stockholders42,771 41,487 Shares used in computing diluted net income (loss) per share attributable to common stockholders42,751 42,092 42,604 41,917 
Basic and diluted net income (loss) per share attributable to common stockholdersBasic and diluted net income (loss) per share attributable to common stockholders$0.01 $(0.03)Basic and diluted net income (loss) per share attributable to common stockholders$(0.11)$0.06 $(0.10)$0.03 
For the three and six months ended September 30, 2019,December 31, 2020, approximately 2.3 2.4 million and 2.5 million shares, respectively, of unvested restricted stock and shares underlying stock options were excluded from the calculation of diluted earnings per share as their effect on the calculation would have been anti-dilutive. At December 31, 2020, approximately 0.2 million shares of unvested restricted stock with performance conditions were also excluded from the calculation of diluted earnings per share as the performance contingencies were not resolved and their effect on the calculation would have been anti-dilutive.


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Note 7—Operations by Segments and Geographic Areas
Segment Information
    Operating segments are the components of our business for which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance. Our chief operating decision maker is our chief executive officer. Our operating segments are generally organized by the type of product or service offered and by geography.
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    Similar operating segments have been aggregated into 4 reportable segments as follows:
    Cloud Solutions. Our Cloud Solutions segment provides customers with SaaS technology offerings that facilitate electronic payments, electronic invoicing, and spend management. Our payment platforms (Paymode-X, PTX and financial messaging) are included in this segment. These solutions are highly scalable, secure and cost effective and facilitate cash payment and transaction settlement between businesses, their vendors and banks. Our legal spend management solutions, which enable customers to create more efficient processes for managing invoices generated by outside law firms while offering insight into important legal spend factors such as expense monitoring and outside counsel performance, are also included within this segment. Revenue within this segment is generally recognized on a subscription or transaction basis.
Banking Solutions. Our Banking Solutions segment provides solutions that are specifically designed for banking and financial institution customers. Our Banking Solutions products are sold predominantly on a hosted basis, with revenue recognized on a subscription or transaction basis.
Payments and Documents. Our Payments and Documents segment supplies financial business process management software solutions, including making and collecting payments, sending and receiving invoices, and generating and storing business documents. This segment also provides a range of standard professional services and equipment and supplies that complement and enhance our core software products. When licensed for on-premise deployment, software license revenue is typically recorded upon delivery of the software and commencement of the license term. If the solution is hosted by us, we typically record revenue over time. Professional services revenue is normally recorded as we perform the work and software support and maintenance revenue is recorded ratably over the support period.
    Other. Our Other segment consists of our fraud solutions and our healthcare solutions. The Other segment loss reported below is attributable to the operating results of our fraud solutions, which reflects the revenue contribution from the legacy sales channel we acquired and the burden of certain other centralized costs; however our fraud solutions are sold as part of all of our operating segments. Our healthcare solutions focus on eliminating paper intensive processes and providing electronic signature and mobile document capabilities to allow healthcare organizations to improve efficiency and reduce costs. Software revenue for perpetual licenses of our fraud and healthcare products is typically recorded upon delivery of the software and commencement of the license term. Professional services revenue is recorded as we perform the work and software support and maintenance revenue is recorded ratably over the support period which is normally twelve months.
    Periodically a sales person in one operating segment will sell products and services that are typically sold within a different operating segment. In such cases, the transaction is generally recorded by the operating segment to which the sales person is assigned. Accordingly, segment results can include the results of transactions that have been allocated to a specific segment based on the contributing sales resources, rather than the nature of the product or service. Conversely, a transaction can be recorded by the operating segment primarily responsible for delivery to the customer, even if the sales person is assigned to a different operating segment.
    Our chief operating decision maker assesses segment performance based on a variety of factors that normally include segment revenue and a segment measure of profit or loss. Each segment’s measure of profit or loss is on a pre-tax basis and excludes certain items as presented in our reconciliation of the measure of total segment profit to GAAP income (loss) before income taxes that follows. There are no inter-segment sales; accordingly, the measure of segment revenue and profit or loss reflects only revenues from external customers. The costs of certain corporate level expenses, primarily general and administrative expenses, are allocated to our operating segments based on a percentage of the segment’s revenues.
    We do not track or assign our assets by operating segment.
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    Segment information for the three and six months ended September 30,December 31, 2020 and 2019 according to the segment descriptions above, is as follows:
Three Months Ended September 30,Three Months Ended December 31,Six Months Ended December 31,
202020192020201920202019
(in thousands)(in thousands)
Segment revenue:Segment revenue:Segment revenue:
Cloud Solutions
Cloud Solutions
$64,956 $61,022 
Cloud Solutions
$69,660 $64,341 $134,616 $125,363 
Banking SolutionsBanking Solutions26,190 24,169 Banking Solutions23,980 23,267 50,170 47,436 
Payments and DocumentsPayments and Documents17,396 18,578 Payments and Documents17,178 19,514 34,574 38,092 
OtherOther3,823 4,407 Other5,206 4,569 9,029 8,976 
Total segment revenueTotal segment revenue$112,365 $108,176 Total segment revenue$116,024 $111,691 $228,389 $219,867 
Segment measure of profit:
Segment measure of profit (loss):Segment measure of profit (loss):
Cloud SolutionsCloud Solutions$14,597 $13,799 Cloud Solutions$15,618 $15,014 $30,215 $28,813 
Banking SolutionsBanking Solutions2,956 535 Banking Solutions(56)(376)2,900 159 
Payments and DocumentsPayments and Documents4,100 5,009 Payments and Documents4,087 5,802 8,187 10,811 
OtherOther(3,107)(1,866)Other(1,945)(2,196)(5,052)(4,062)
Total measure of segment profitTotal measure of segment profit$18,546 $17,477 Total measure of segment profit$17,704 $18,244 $36,250 $35,721 
    A reconciliation of the total measure of segment profit to GAAP income (loss) before income taxes is as follows:
Three Months Ended September 30,Three Months Ended December 31,Six Months Ended December 31,
202020192020201920202019
(in thousands)(in thousands)
Total measure of segment profitTotal measure of segment profit$18,546 $17,477 Total measure of segment profit$17,704 $18,244 $36,250 $35,721 
Less:Less:Less:
Amortization of acquisition-related intangible assetsAmortization of acquisition-related intangible assets(5,029)(4,950)Amortization of acquisition-related intangible assets(5,142)(5,213)(10,171)(10,163)
Stock-based compensation plan expenseStock-based compensation plan expense(9,973)(11,044)Stock-based compensation plan expense(12,173)(10,965)(22,146)(22,009)
Acquisition and integration-related expensesAcquisition and integration-related expenses(245)(1,697)Acquisition and integration-related expenses(1,095)(1,957)(1,340)(3,654)
Restructuring (expense) benefit(70)25 
Restructuring expenseRestructuring expense(921)(234)(991)(209)
Excess depreciation associated with restructuring eventsExcess depreciation associated with restructuring events(528)(528)
Other non-core (expense) benefitOther non-core (expense) benefit(48)14 Other non-core (expense) benefit(48)(4)(96)10 
Global ERP system implementation and other costsGlobal ERP system implementation and other costs(224)Global ERP system implementation and other costs(200)(424)
Other expense, net of pension adjustmentsOther expense, net of pension adjustments(1,026)(965)Other expense, net of pension adjustments(1,139)(842)(2,165)(1,807)
Income (loss) before income taxes$2,155 $(1,364)
Loss before income taxesLoss before income taxes$(3,342)$(1,171)$(1,187)$(2,535)
    The following depreciation and other amortization expense amounts are included in the measure of segment profit:
Three Months Ended September 30,Three Months Ended December 31,Six Months Ended December 31,
202020192020201920202019
(in thousands)(in thousands)
Depreciation and other amortization expense:Depreciation and other amortization expense:Depreciation and other amortization expense:
Cloud SolutionsCloud Solutions$4,401 $3,594 Cloud Solutions$4,409 $3,917 $8,810 $7,511 
Banking SolutionsBanking Solutions2,752 2,095 Banking Solutions2,838 2,202 5,590 4,297 
Payments and DocumentsPayments and Documents270 220 Payments and Documents270 235 540 455 
OtherOther276 183 Other288 206 564 389 
Total depreciation and other amortization expenseTotal depreciation and other amortization expense$7,699 $6,092 Total depreciation and other amortization expense$7,805 $6,560 $15,504 $12,652 


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Disaggregation of Revenue
    The tables below present our subscriptions revenue and total revenue disaggregated by major product classification for the three and six months ended September 30,December 31, 2020 and 2019.
15
(in thousands)Three Months Ended December 31,
20202019
Subscriptions RevenueTotal RevenueSubscriptions RevenueTotal Revenue
Payment Platforms (1)
$43,433 $47,811 $38,012 $42,928 
Banking Solutions21,297 23,980 18,307 23,267 
Legal Spend Management (2)
21,846 21,849 21,413 21,413 
All other (3)
6,822 22,384 6,353 24,083 
Total revenues$93,398 $116,024 $84,085 $111,691 

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(in thousands)Six Months Ended December 31,
20202019
Subscriptions RevenueTotal RevenueSubscriptions RevenueTotal Revenue
Payment Platforms (1)
$83,681 $92,217 $73,218 $83,376 
Banking Solutions44,282 50,170 36,680 47,436 
Legal Spend Management (2)
42,396 42,399 41,987 41,987 
All other (3)
13,423 43,603 12,266 47,068 
Total revenues$183,782 $228,389 $164,151 $219,867 
(in thousands)Three Months Ended September 30,
20202019
Subscriptions RevenueTotal RevenueSubscriptions RevenueTotal Revenue
Payment Platforms (1)
$40,248 $44,406 $35,206 $40,448 
Banking Solutions22,985 26,190 18,373 24,169 
Legal Spend Management (2)
20,550 20,550 20,574 20,574 
All other (3)
6,601 21,219 5,913 22,985 
Total revenues$90,384 $112,365 $80,066 $108,176 
We derive the majority of our revenue from subscription arrangements. The substantial majority of our non-subscription revenue is derived from software support and maintenance fees and from professional services, with such revenue being recorded by all of our operating segments but with the largest concentration of this revenue being derived from our legacy business payments and documents products in our Payments and Documents segment.
    (1) Consists of our Paymode-X, PTX and financial messaging settlement network, all of which are components of our Cloud Solutions segment.
(2) Component of our Cloud Solutions segment.
    (3) Consists of our legacy business payments and documents products (which are components of our Payments and Documents segment) and revenue from our Other segment.
Geographic Information
    We have presented geographic information about our revenues below. This presentation allocates revenue based on the point of sale, not the location of the customer. Accordingly, we derive revenues from geographic locations based on the location of the customer that would vary from the geographic areas listed here.
Three Months Ended September 30,Three Months Ended December 31,Six Months Ended December 31,
202020192020201920202019
(in thousands)(in thousands)
Revenues from unaffiliated customers:Revenues from unaffiliated customers:Revenues from unaffiliated customers:
United StatesUnited States$68,981 $69,020 United States$70,244 $69,382 $139,225 $138,402 
United KingdomUnited Kingdom27,694 24,967 United Kingdom28,335 27,107 56,029 52,074 
SwitzerlandSwitzerland10,867 9,760 Switzerland12,009 9,759 22,876 19,519 
OtherOther4,823 4,429 Other5,436 5,443 10,259 9,872 
Total revenues from unaffiliated customersTotal revenues from unaffiliated customers$112,365 $108,176 Total revenues from unaffiliated customers$116,024 $111,691 $228,389 $219,867 
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    Long-lived assets based on geographical location, excluding deferred tax assets and intangible assets, were as follows:
At September 30,At June 30,At December 31,At June 30,
2020202020202020
(in thousands)(in thousands)
Long-lived assets:Long-lived assets:Long-lived assets:
United StatesUnited States$67,580 $64,858 United States$73,900 $64,858 
United KingdomUnited Kingdom42,663 41,835 United Kingdom44,621 41,835 
OtherOther17,738 16,977 Other17,346 16,977 
Total long-lived assetsTotal long-lived assets$127,981 $123,670 Total long-lived assets$135,867 $123,670 

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Note 8—Income Taxes
    The income tax expense we record in any interim period is based on our estimated effective tax rate for the fiscal year for those tax jurisdictions in which we can reliably estimate that rate. The calculation of our estimated effective tax rate requires an estimate of pre-tax income by tax jurisdiction as well as total tax expense for the fiscal year. Accordingly, our annual estimated effective tax rate is subject to adjustment if there are changes to our initial estimates of total tax expense or pre-tax income, including the mix of income by jurisdiction. For those tax jurisdictions for which we are unable to reliably estimate an overall effective tax rate, we calculate income tax expense based upon the actual effective tax rate for the year-to-date period.
Provision for Income Taxes
    We recorded income tax expense of $1.8$1.3 million and $3,000and an income tax benefit of $3.8 million for the three months ended September 30,December 31, 2020 and 2019, respectively. In the three months ended September 30,December 31, 2020, income tax expense was primarily attributable to our U.S., UK and Switzerland operations. In the three months ended December 31, 2019, the income tax benefit was driven by tax benefits recorded against operating losses in the U.S. and Israel, offset in part by tax expense recorded against operating income generated in our UK and Switzerland operations.
We recorded income tax expense of $3.0 million and an income tax benefit of 3.8 million for the six months ended December 31, 2020 and 2019, respectively. In the six months ended December 31, 2020, income tax expense was primarily attributable to our U.S., UK and Switzerland operations. In addition, we recorded discrete tax expense of $0.7$0.7 million as a result of tax legislation enacted in the UK that increased the statutory UK tax rate from 17 percent to 19 percent which required us to re-value our net UK deferred tax liability balance to reflect this higher rate. In the threesix months ended September 30,December 31, 2019, the income tax benefit was driven by tax benefits recorded against operating losses in the U.S. and Israel, offset in part by tax expense recorded was principally associated with the U.S. deferred tax consequences arising fromagainst operating income generated in our acquisition of BankSight Software Systems, Inc., offset by an income tax benefit attributable to our loss before income tax for the three months ended September 30, 2019.UK and Switzerland operations.
    We currently anticipate that our unrecognized tax benefits will decrease within the next twelve months by approximately $0.3 million asas a result of the expiration of certain statutes of limitations associated with intercompany transactions subject to tax in multiple jurisdictions.
    We record a deferred tax asset if we believe that it is more likely than not that we will realize a future tax benefit. Ultimate realization of any deferred tax asset is dependent on our ability to generate sufficient future taxable income in the appropriate tax jurisdiction before the expiration of carryforward periods, if any. Our assessment of deferred tax asset recoverability considers many different factors including historical and projected operating results, the reversal of existing deferred tax liabilities that provide a source of future taxable income, the impact of current tax planning strategies and the availability of future tax planning strategies. We establish a valuation allowance against any deferred tax asset for which we are unable to conclude that recoverability is more likely than not.
    At September 30,December 31, 2020, we had a total valuation allowance of $36.2of $37.6 million againstagainst our deferred tax assets given the uncertainty of recoverability of these amounts.
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Note 9—Goodwill and Other Intangible Assets
    Acquired intangible assets are initially recorded at fair value and tested periodically for impairment. Goodwill represents the excess of the purchase price over the fair value of identifiable tangible and intangible assets acquired and liabilities assumed in a business combination and is tested at least annually for impairment. We perform an impairment test of goodwill during the fourth quarter of each fiscal year or sooner, if indicators of potential impairment arise.
    At September 30,December 31, 2020, the carrying value of goodwill for all of our reporting units was $220.9 million.$227.3 million.
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    The following tables set forth the information for intangible assets subject to amortization and for intangible assets not subject to amortization.
As of September 30, 2020As of December 31, 2020
Gross Carrying AmountAccumulated AmortizationNet Carrying ValueWeighted Average Remaining LifeGross Carrying AmountAccumulated AmortizationNet Carrying ValueWeighted Average Remaining Life
(in thousands)(in years)(in thousands)(in years)
Amortized intangible assets:Amortized intangible assets:Amortized intangible assets:
Customer relatedCustomer related$229,526 $(163,029)$66,497 7.7Customer related$236,550 $(170,567)$65,983 7.6
Core technologyCore technology139,809 (100,178)39,631 6.9Core technology141,366 (103,429)37,937 6.7
Other intangible assetsOther intangible assets22,363 (20,296)2,067 4.6Other intangible assets22,745 (20,771)1,974 4.3
Capitalized software development costsCapitalized software development costs27,041 (15,181)11,860 1.8Capitalized software development costs27,784 (16,350)11,434 2.8
Software (1)
Software (1)
88,912 (48,154)40,758 3.4
Software (1)
93,294 (51,680)41,614 3.7
TotalTotal$507,651 $(346,838)$160,813 Total$521,739 $(362,797)$158,942 
Unamortized intangible assets:Unamortized intangible assets:Unamortized intangible assets:
GoodwillGoodwill220,899 Goodwill227,346 
Total intangible assetsTotal intangible assets$381,712 Total intangible assets$386,288 
As of June 30, 2020
Gross Carrying AmountAccumulated AmortizationNet Carrying ValueWeighted Average Remaining Life
(in thousands)(in years)
Amortized intangible assets:
Customer related$219,305 $(157,008)$62,297 7.5
Core technology135,720 (97,431)38,289 7.2
Other intangible assets22,099 (19,927)2,172 4.8
Capitalized software development costs26,222 (14,047)12,175 2.9
Software (1)
84,493 (45,315)39,178 3.8
Total$487,839 $(333,728)$154,111 
Unamortized intangible assets:
Goodwill205,713 
Total intangible assets$359,824 
——————
(1)Software includes purchased software and software developed for internal use.
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    Estimated amortization expense for the remainder of fiscal year 2021 and subsequent fiscal years for acquired intangible assets, capitalized software development costs and software, in each case that have been placed in service as of September 30,December 31, 2020, is as follows:
Acquired Intangible AssetsCapitalized Software Development CostsSoftwareAcquired Intangible AssetsCapitalized Software Development CostsSoftware
(in thousands)(in thousands)
Remaining 2021Remaining 2021$15,216 $3,431 $9,237 Remaining 2021$10,404 $2,353 $8,868 
2022202218,718 4,575 9,388 202219,194 4,707 9,756 
2023202317,314 1,731 7,370 202317,747 1,863 8,033 
2024202415,511 1,001 5,733 202415,897 1,133 5,910 
2025202513,072 420 2,863 202513,403 552 2,805 
2026 and thereafter2026 and thereafter28,364 1,330 2026 and thereafter29,249 48 1,074 
    Each period, for capitalized software development costs, we evaluate whether amortization expense using a ratio of revenue in the period to total expected revenue over the product’s expected useful life would result in greater amortization than as calculated under a straight-line methodology and, if that were to occur, amortization in that period would be accelerated accordingly.
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    The following table represents a rollforward of our goodwill balances, by reportable segment:
Cloud SolutionsBanking SolutionsPayments and DocumentsOtherTotalCloud SolutionsBanking SolutionsPayments and DocumentsOtherTotal
(in thousands)(in thousands)
Balance at June 30, 2020 (1)
Balance at June 30, 2020 (1)
$117,493 $39,516 $40,510 $8,194 $205,713 
Balance at June 30, 2020 (1)
$117,493 $39,516 $40,510 $8,194 $205,713 
Goodwill acquired during the periodGoodwill acquired during the period10,636 398 11,034 Goodwill acquired during the period10,679 398 11,077 
Impact of foreign currency translationImpact of foreign currency translation2,040 2,112 4,152 Impact of foreign currency translation5,460 5,096 10,556 
Balance at September 30, 2020 (1)
$130,169 $39,914 $42,622 $8,194 $220,899 
Balance at December 31, 2020 (1)
Balance at December 31, 2020 (1)
$133,632 $39,914 $45,606 $8,194 $227,346 
——————
(1)OtherOther goodwill balance is net of $7.5$7.5 million accumulated impairment losses, previously recorded.

Note 10—Commitments and Contingencies
Leases
    We determine if any arrangement is, or contains, a lease at its inception based on whether or not we have the right to control the asset during the contract period. We are a lessee in any lease contract when we obtain the right to control the asset.
    We determine the lease term by assuming the exercise of options that are reasonably certain. Leases with a lease term of 12 months or less at inception are not reflected in our balance sheet and those lease costs are expensed on a straight-line basis over the respective term. Leases with a term greater than 12 months are reflected as non-current right-of-use (ROU) assets and current and non-current lease liabilities in our consolidated balance sheets. Current lease liabilities are classified as a component of accrued expenses and other current liabilities.
    As the implicit interest rate in our leases is generally not known, we use our incremental borrowing rate as the discount rate for purposes of determining the present value of our lease liabilities. Our determination of the incremental borrowing rate takes into consideration the expected term of the lease, the effect of the currency in which the lease is denominated and the rate of interest we would expect to incur on a collateralized debt instrument. At September 30,December 31, 2020, our weighted average discount rate utilized for our leases was 5.3%5.4%.
    When our contracts contain lease and non-lease elements, we account for both as a single lease component.
    We lease office space in cities worldwide under facility leases that expire at various dates. We are typically required to pay certain incremental operating costs above the base rent for our facility leases. Our leases may include periodic payment adjustments based on changes in applicable price indexes. To the extent the adjustment is considered a fixed payment it is included in the measurement of the ROU asset and lease liability, otherwise it is recognized in the period incurred. We also have a variety of data center locations and, to a lesser extent, vehicle and equipment leases. Our facility leases represent the substantial majority of our operating leases and often include renewal options that we can exercise unilaterally. At September 30,December 31, 2020, renewal options ranged from 3 months to 10 years.
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    At September 30,December 31, 2020, our operating leases had a weighted average remaining lease term of 6.05.9 years and we had no material capitalfinance leases.
    Additional information of our lease activity, as of and for the three and six months ended September 30,December 31, 2020 is as follows:
Operating leases:Three Months Ended September 30, 2020
(in thousands)
Operating lease cost$1,939 
Short-term lease cost88 
Variable lease cost539 
Sublease income(89)
Total lease cost$2,477 
Operating leases:Three Months Ended December 31, 2020Six Months Ended December 31, 2020
(in thousands)
Operating lease cost$1,880 $3,819 
Short-term lease cost75 163 
Variable lease cost551 1,090 
Sublease income(87)(176)
Total lease cost$2,419 $4,896 
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September 30,December 31, 2020
(in thousands)
Right-of-use assets, net$25,19723,203 
Operating lease liabilities, current (1)
$7,0606,954 
Operating lease liabilities, non-current21,31220,133 
Total operating lease liabilities$28,37227,087 
——————
(1)    Included as a component of accrued expenses and other current liabilities.
ThreeSix Months Ended September 30,December 31, 2020
(in thousands)
Cash paid for amounts included in the measurement of lease liabilities$1,9214,124 
Right-of-use assets obtained in exchange for lease obligations$1,9062,015 
Remaining maturities of lease liabilities at September 30,December 31, 2020 were as follows:
For the year ending June 30,For the year ending June 30,Operating LeasesFor the year ending June 30,Operating Leases
(in thousands)(in thousands)
20212021$6,383 2021$4,276 
202220227,105 20227,317 
202320235,163 20235,298 
202420243,283 20243,333 
202520252,903 20252,932 
ThereafterThereafter8,845 Thereafter8,951 
Total lease paymentsTotal lease payments33,682 Total lease payments32,107 
Less imputed interestLess imputed interest(5,310)Less imputed interest(5,020)
Total lease liabilitiesTotal lease liabilities$28,372 Total lease liabilities$27,087 

As of December 31, 2020, we had additional operating leases that had not yet commenced of $0.6 million. These operating leases will commence in fiscal year 2021 and have a lease term between 13 to 24 months.

During the three months ended December 31, 2020, we exited 3 facilities and recorded an impairment of $0.7 million on the ROU assets.

Legal Matters
    We are, from time to time, a party to legal proceedings and claims that arise out of the ordinary course of our business. We are not currently a party to any material legal proceedings.
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Note 11—Indebtedness
Credit Agreement
    We are party to a credit agreement with Bank of America, N.A. and certain other lenders (the Credit Agreement) that provides for a revolving credit facility in the amount of up to $300 million (the Credit Facility) and that expires in July 2023. We have the right to request an increase of the aggregate commitments under the Credit Facility by up to an additional $150 million, subject to specified conditions. At September 30,December 31, 2020, we owed $180owed $130 million under the Credit Facility.
Borrowings under the Credit Facility may be used for lawful corporate purposes of Bottomline and its subsidiaries, including acquisitions, share repurchases, capital expenditures, the repayment or refinancing of indebtedness and general corporate purposes. The Credit Facility is available for the issuance of up to $20 million of letters of credit and up to $20 million of swing line loans.
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    The Credit Agreement contains customary representations, warranties and covenants, including, but not limited to, material adverse events, specified restrictions on indebtedness, liens, investments, acquisitions, sales of assets, dividends and other restricted payments, and transactions with affiliates. We are required to comply with (a) a maximum consolidated net leverage ratio of 3.50 to 1.00; and (b) a minimum consolidated interest coverage ratio of 3.00 to 1.00. The Credit Agreement also contains customary events of default and related cure provisions. As of September 30,December 31, 2020, we were in compliance with all covenants.
The Credit Agreement is guaranteed by us (as borrower) and certain of our existing and future domestic material restricted subsidiaries (the Guarantors) and is secured by substantially all of our domestic assets and those of the Guarantors, including a pledge of all the shares of capital stock of the Guarantors and 65% of the shares of the capital stock of our first-tier foreign subsidiaries or those of any Guarantor, in each case subject to certain exceptions as set forth in the Credit Agreement. The collateral does not include, among other things, any real property or the capital stock or any assets of any unrestricted subsidiary.
Note 12—Derivative Instruments
Cash Flow Hedges
Interest Rate Swap Agreements
We utilize interest rate swap agreements to hedge our exposure to interest rate risk. At September 30,December 31, 2020, we had 2 outstanding interest rate swap agreements with notional values of $100 million and $80 million.
The notional value of each interest rate swap agreement is expected to match the corresponding principal amount of a portion of our borrowings under the Credit Facility.
The $100 million notional value agreement is effective as of December 1, 2017 and expires on December 1, 2021. During this period, the notional amount will have a fixed interest rate of 1.9275% and CitizensCitizens Bank, National Association, as counterparty to the agreement, will pay us interest at a floating rate based on the 1 month USD-LIBOR-BBA swap rate on the notional amount. Interest payments are made quarterly on a net settlement basis.
The $80 million notional value agreement is effective as of December 1, 2021 and expires on July 16, 2023. During this period, the notional amount will have a fixed interest rate of 2.125% and Bank of America, N.A., as counterparty to the agreement, will pay us interest at a floating rate based on the 1 month USD-LIBOR-BBA swap rate on the notional amount. Interest payments will be made monthly on a net settlement basis.
We designated the interest rate swaps as hedging instruments and they qualified for hedge accounting upon inception and at September 30,December 31, 2020. To continue to qualify for hedge accounting, the instruments must retain a “highly effective” ability to hedge interest rate risk for borrowings under the Credit Facility. We are required to test hedge effectiveness at the end of each financial reporting period. If a derivative qualifies for hedge accounting, changes in fair value of the hedge instrument are recognized in accumulated other comprehensive income (loss) (AOCI) and subsequently reclassified into earnings in the period that the hedged transaction affects earnings. The reclassification into earnings is recorded as a component of our interest expense within other expense, net. If the instrument were to lose some or all of its hedge effectiveness, changes in fair value for the “ineffective” portion of the instrument would be recorded immediately in earnings.
The fair values of the interest rate swaps and their respective locations in our consolidated balance sheets at September 30,December 31, 2020 and June 30, 2020 were as follows:
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DescriptionDescriptionBalance Sheet LocationSeptember 30, 2020June 30, 2020DescriptionBalance Sheet LocationDecember 31, 2020June 30, 2020
Derivative interest rate swapsDerivative interest rate swaps(in thousands)Derivative interest rate swaps(in thousands)
Short-term derivative liabilityShort-term derivative liabilityAccrued expenses and other current liabilities$1,638 $1,631 Short-term derivative liabilityAccrued expenses and other current liabilities$1,651 $1,631 
Long-term derivative liabilityLong-term derivative liabilityOther liabilities$2,995 $3,448 Long-term derivative liabilityOther liabilities$2,516 $3,448 
The following table presents the effect of the derivative interest rate swaps in our consolidated statement of comprehensive loss for the threesix months ended September 30,December 31, 2020 and 2019.
Gain (Loss) in AOCI June 30, 2020Amount of Gain (Loss) Recognized in OCI on Derivative Instruments (Effective Portion)
Amount of (Gain) Loss Reclassified from AOCI into Net Loss (Effective Portion) (1)
Gain (Loss) in AOCI September 30, 2020
(in thousands)
Derivative interest rate swap$(5,079)$(6)$452 $(4,633)
Gain (Loss) in AOCI June 30, 2019Amount of Gain (Loss) Recognized in OCI on Derivative Instruments (Effective Portion)
Amount of (Gain) Loss Reclassified from AOCI into Net Loss (Effective Portion) (1)
Gain (Loss) in AOCI September 30, 2019
(in thousands)
Derivative interest rate swap$(1,285)$(595)$(82)$(1,962)
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Gain (Loss) in AOCI June 30, 2020Amount of Gain (Loss) Recognized in OCI on Derivative Instruments (Effective Portion)
Amount of (Gain) Loss Reclassified from AOCI into Net Loss (Effective Portion) (1)
Gain (Loss) in AOCI December 31, 2020
(in thousands)
Derivative interest rate swap$(5,079)$$905 $(4,167)
Gain (Loss) in AOCI June 30, 2019Amount of Gain (Loss) Recognized in OCI on Derivative Instruments (Effective Portion)
Amount of (Gain) Loss Reclassified from AOCI into Net Loss (Effective Portion) (1)
Gain (Loss) in AOCI December 31, 2019
(in thousands)
Derivative interest rate swap$(1,285)$(49)$(59)$(1,393)
——————
(1)    Recorded as interest income (expense) within other expense, net in our unaudited consolidated statements of comprehensive income (loss).
During the three and six months ended September 30,December 31, 2020, we concluded that 0no portion of the hedges was ineffective.
We expect to reclassify approximately $1.8 million $1.8 million of this unrealized loss from AOCI to earnings over the next twelve months.

Note 13—Postretirement and Other Employee Benefits
Defined Benefit Pension Plan
    We sponsor defined benefit pension plans for our Swiss-based employees (the Swiss pension plans) that are governed by local regulatory requirements. The Swiss pension plans include certain minimum benefit guarantees that, under U.S. GAAP, require defined benefit plan accounting.
    Net periodic pension costs for the Swiss pension plans included the following components:
Three Months Ended September 30,Three Months Ended December 31,Six Months Ended December 31,
202020192020201920202019
(in thousands)(in thousands)
Components of net periodic costComponents of net periodic costComponents of net periodic cost
Service costService cost$765 $724 Service cost$793 $729 $1,558 $1,453 
Interest costInterest cost37 56 Interest cost38 56 75 112 
Prior service creditPrior service credit(83)(77)Prior service credit(84)(77)(167)(154)
Net actuarial lossNet actuarial loss61 118 Net actuarial loss62 119 123 237 
Expected return on plan assetsExpected return on plan assets(285)(307)Expected return on plan assets(301)(309)(586)(616)
Net periodic costNet periodic cost$495 $514 Net periodic cost$508 $518 $1,003 $1,032 
    The components of net periodic pension cost other than current service cost are presented within other expense, net in our unaudited consolidated statements of comprehensive income (loss).

Note 14—Subsequent Events
On January 13, 2021 we acquired French-headquartered Treasury Xpress Holding SAS (TX) for a purchase price of $31.9 million in cash, subject to adjustment based on a post-closing calculation of certain cash and debt balances which we do not expect will result in any material change. We also issued 66,402 shares of our common stock to certain selling stockholders of TX with vesting conditions tied to continued employment with us. These shares are compensatory and we will record share-based payment expense over their vesting period of five years. TX operates predominantly in France, the United States and the Middle-East and is a leading provider of cloud-based treasury management solutions for corporations and banks around the world. The operating results of TX will be included as a component of our Cloud Solutions segment from the acquisition date forward.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
    This Quarterly Report on Form 10-Q contains forward-looking statements that involve risks and uncertainties. The statements contained in this report that are not purely historical are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the Exchange Act). Without limiting the foregoing, the words may, will, should, could, expects, plans, intends, anticipates, believes, estimates, predicts, potential and similar expressions are intended to identify forward-looking statements. All forward-looking statements included in this Quarterly Report on Form 10-Q are based on information available to us up to and including the date of this report, and we assume no obligation to update any such forward-looking statements. Our actual results could differ materially from those anticipated in these forward-looking statements as a result of certain factors, including those set forth below under Management’s Discussion and Analysis of Financial Condition and Results of Operations and Part II. Item 1A. Risk Factors and elsewhere in this Quarterly Report on Form 10-Q. You should carefully review those factors and also carefully review the risks outlined in other documents that we file from time to time with the Securities and Exchange Commission (SEC), including Part II. Item 1A. Risk Factors in our Annual Report on Form 10-K for the fiscal year ended June 30, 2020.
    In the management discussion that follows, we have highlighted those changes and operating events that were the primary factors affecting period to period fluctuations. The remainder of the change in period to period fluctuations from that which is specifically discussed arises from various individually insignificant items.
Overview
    We help make complex business payments simple, smart and secure. We provide solutions that are helping to accelerate the digital transformation of business payments. Corporations and banks rely on us for domestic and international payments, efficient cash management, automated workflows for payment processing and bill review, and fraud detection, behavioral analytics and regulatory compliance solutions.
    We operate payment platforms that facilitate electronic payment and transaction settlement between businesses, their vendors and banks. We offer solutions that banks use to provide payment, cash management and treasury capabilities to their business customers, as well as solutions that financial institutions use to engage intelligently with customers and acquire, deepen and grow profitable relationships. Our legal spend management solutions help manage and determine the right amount to pay for legal services and claims, vendor expenditures for insurance companies and other large consumers of outside legal services as well as related tools and analytics for law firms themselves. Corporate customers rely on our solutions to automate payment and accounts payable processes and to streamline and manage the production and retention of electronic documents. Our fraud and risk management solutions are designed to non-invasively monitor and analyze user behavior and payment transactions to flag behavioral and data anomalies and other suspicious activity to gain protection from internal fraud and external financial crime.
    Our solutions are designed to complement, leverage and extend our customers’ existing information systems, accounting applications and banking relationships so that theythe solutions can be deployed quickly and efficiently. To help our customers realize the maximum value from our products and meet their specific business requirements, we also provide professional services for training, consulting and product enhancement.
Financial Highlights
For the threesix months ended September 30,December 31, 2020, our revenue increased to $112.4$228.4 million from $108.2$219.9 million in the same period of the prior fiscal year. Our revenue for the threesix months ended September 30,December 31, 2020 was favorably impacted by $2.0$4.6 million due to the impact of foreign currency exchange rates primarily related to the British Pound Sterling, which appreciated against the U.S. Dollar as compared to the same period of the prior fiscal year. The overall revenue increase was attributable to revenue increases in our Cloud Solutions segmentand Banking Solutions segments of $3.9$9.3 million and our Banking Solutions segment of $2.0$2.7 million, respectively, partially offset by a $3.5 million revenue decreasesdecrease in our Payments and Documents and Other segments of $1.2 million and $0.6 million, respectively.segment. The BankingCloud Solutions segment's revenue increase was primarily due to increased subscription revenue from our financial messaging and PTX payment platforms. The increased revenue in our Banking Solutions segments was primarily due to new customer engagements and platform go-lives, as customers continued to deploy our hosted solutions.
For the six months ended December 31, 2020, our gross profit increased by $7.3 million over the same period in the prior fiscal year, primarily driven by the revenue increases described above. The expansion in our gross profit was offset by increased revenue fromoperating expenses of $5.5 million and an increase in our Cloud Solutions segment was primarily due to increased subscriptions revenue from our financial messaging and PTX payment platforms.
    Ourprovision for income taxes of $6.8 million, resulting in a net income was $0.4loss of $4.2 million in the threesix months ended September 30,December 31, 2020 compared to net lossincome of $1.4$1.2 million in the same period of the prior fiscal year. Our net income for the three months ended September 30, 2020 was favorably impacted by gross profit expansion of $4.2 million, modestly offset by increased operating expenses of $0.6 million and an increase in provision for income taxes of $1.8 million. The increase in gross margins was primarily driven by the revenue increases in our Cloud Solutions and Banking Solutions segments. The increase in operating expenses was primarily driven by increased general and administrative expenses of $0.3 million, product development and engineering costs of $0.2 million and sales and marketing costs of $0.1 million.
    In the threesix months ended September 30,December 31, 2020, we derived approximately 39% of our revenue from customers located outside of North America, principally in the United Kingdom (UK), continental Europe and the Asia-Pacific region.
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        Over the past several years        On an increasing basis, we have madecontinue to make strategic investments in innovative new technology offerings that we believe will enhance our competitive position, help us win new business, drive subscription revenue growth and expand our operating margins. We expect to continue to make investments in our suite of products so that we can continue to offer innovative, feature-rich technology solutions to our customers.

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COVID-19
The United States and the global communities in which we operate continue to face challenges posed by the COVID-19 pandemic. We like virtually all companies, have suspended travel for employees, temporarily closed our offices and, since mid-March 2020, have requested that our employees work remotely. We have been operating effectively under our remote work model, which we anticipate continuing for the foreseeable future to ensure the safety and well-being of our employees.
While we are operating effectively through this challenge, the full impact of the COVID-19 pandemic on our business and operating results remains uncertain. There is no recent, comparable event that provides instruction to the myriad of impacts that COVID-19the pandemic may ultimately have. The consequences will depend on many factors outside of our control, including the availability and effectiveness of vaccines and therapeutics, the duration and severityscope of the pandemic and the economic downturn that it has created.
Beginning in March 2020 we started to observe a reduction in certain of our transactional based revenue streams, principally in our Paymode-X and Legal Spend Management solutions. Since March 2020, we have observed a modest negative impact to new software license sales and professional services revenues since interacting directly with customers in either a sales setting or an on-site professional services setting is difficult in this environment. Discretionary software purchases are also being delayed or deferred in manysome cases. However, the majority of our revenues are recurring which we believe continues to offer significant protection from the pandemic’s economic disruptions in the short term. We continue to believe that our existing financial position will allow us to manage the impact of the COVID-19 pandemic for the foreseeable future.
We remain very optimistic for the longer term. We have observed that one consequence of this crisis has been an increase in the demand for digital transformation, particularly for the mission critical applications we provide. We are at the center of that transformation with our product set and overall market position and we plan to extend our competitive advantage through this challenge and emerge stronger than before.
Critical Accounting Policies and Significant Judgments and Estimates
    We believe that several accounting policies are important to understanding our historical and future performance. We refer to these policies as critical because they involve areas of financial reporting that require us to make judgments and estimates about matters that are uncertain at the time we make the estimate and different estimates - which also would have been reasonable - could have been used.
    The critical accounting policies and estimates we identified in our most recent Annual Report on Form 10-K for the fiscal year ended June 30, 2020 related to revenue recognition, the valuation of goodwill and intangible assets, the valuation of acquired deferred revenue, capitalized software costs and income taxes. There have been no changes to the critical accounting policies from those we disclosed in Part II. Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended June 30, 2020.
    It is important that the discussion of our operating results that follows be read in conjunction with the critical accounting policies disclosed in Part II. Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended June 30, 2020, as filed with the SEC on August 28, 2020.
Recent Accounting Pronouncements
    For information with respect to recent accounting pronouncements and the impact of these pronouncements on our consolidated financial statements, please refer to Note 2 Recent Accounting Pronouncements to our unaudited consolidated financial statements included in Part I. Item 1 of this Quarterly Report on Form 10-Q.
Results of Operations
Three and Six Months Ended September 30,December 31, 2020 Compared to the Three and Six Months Ended September 30,December 31, 2019
Segment Information
    Operating segments are components of an enterprise for which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance. Our chief operating decision maker is our chief executive officer.
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    Our operating segments are organized principally by the type of product or service offered and by geography. Similar operating segments have been aggregated into four reportable segments: Cloud Solutions, Banking Solutions, Payments and Documents and Other.
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    The following tables represent our segment revenues and our measure of segment profit (loss):
Three Months Ended September 30,Increase (Decrease)
Between Periods
Three Months Ended December 31,Increase (Decrease)
Between Periods
Six Months Ended December 31,Increase (Decrease)
Between Periods
20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)
(Dollars in thousands)(Dollars in thousands)
Segment revenue:Segment revenue:Segment revenue:
Cloud SolutionsCloud Solutions$64,956 $61,022 $3,934 6.4 %Cloud Solutions$69,660 $64,341 $5,319 8.3 %$134,616 $125,363 $9,253 7.4 %
Banking SolutionsBanking Solutions26,190 24,169 2,021 8.4 %Banking Solutions23,980 23,267 713 3.1 %50,170 47,436 2,734 5.8 %
Payments and DocumentsPayments and Documents17,396 18,578 (1,182)(6.4)%Payments and Documents17,178 19,514 (2,336)(12.0)%34,574 38,092 (3,518)(9.2)%
OtherOther3,823 4,407 (584)(13.3)%Other5,206 4,569 637 13.9 %9,029 8,976 53 0.6 %
Total segment revenueTotal segment revenue$112,365 $108,176 $4,189 3.9 %Total segment revenue$116,024 $111,691 $4,333 3.9 %$228,389 $219,867 $8,522 3.9 %
Segment measure of profit (loss):Segment measure of profit (loss):Segment measure of profit (loss):
Cloud SolutionsCloud Solutions$14,597 $13,799 $798 5.8 %Cloud Solutions$15,618 $15,014 $604 4.0 %$30,215 $28,813 $1,402 4.9 %
Banking SolutionsBanking Solutions2,956 535 2,421 452.5 %Banking Solutions(56)(376)320 85.1 %2,900 159 2,741 1,723.9 %
Payments and DocumentsPayments and Documents4,100 5,009 (909)(18.1)%Payments and Documents4,087 5,802 (1,715)(29.6)%8,187 10,811 (2,624)(24.3)%
OtherOther(3,107)(1,866)(1,241)(66.5)%Other(1,945)(2,196)251 11.4 %(5,052)(4,062)(990)(24.4)%
Total measure of segment profitTotal measure of segment profit$18,546 $17,477 $1,069 6.1 %Total measure of segment profit$17,704 $18,244 $(540)(3.0)%$36,250 $35,721 $529 1.5 %
    A reconciliation of the total measure of segment profit to GAAP income (loss) before income taxes is as follows:
Three Months Ended September 30,
20202019
(in thousands)
Total measure of segment profit$18,546 $17,477 
Less:
Amortization of acquisition-related intangible assets(5,029)(4,950)
Stock-based compensation plan expense(9,973)(11,044)
Acquisition and integration-related expenses(245)(1,697)
Restructuring expense(70)25 
Other non-core (expense) benefit(48)14 
Global ERP system implementation and other costs— (224)
Other expense, net of pension adjustments(1,026)(965)
Income (loss) before income taxes$2,155 $(1,364)


Three Months Ended December 31,Six Months Ended December 31,
2020201920202019
(in thousands)
Total measure of segment profit$17,704 $18,244 $36,250 $35,721 
Less:
Amortization of acquisition-related intangible assets(5,142)(5,213)(10,171)(10,163)
Stock-based compensation plan expense(12,173)(10,965)(22,146)(22,009)
Acquisition and integration-related expenses(1,095)(1,957)(1,340)(3,654)
Restructuring expense(921)(234)(991)(209)
Excess depreciation associated with restructuring events(528)— (528)— 
Other non-core (expense) benefit(48)(4)(96)10 
Global ERP system implementation and other costs— (200)— (424)
Other expense, net of pension adjustments(1,139)(842)(2,165)(1,807)
Income (loss) before income taxes$(3,342)$(1,171)$(1,187)$(2,535)
Cloud Solutions
Revenues from our Cloud Solutions segment increased $3.9$5.3 million for the three months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year, primarily due to increased revenue of $4.7$5.2 million from our financial messaging and PTX payment platforms, partially offset by decreaseda decrease in transactional revenue from our Paymode-X payment platform of $0.8$0.3 million. Segment profit increased $0.8$0.6 million for the three months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year as the revenue increases described above were offset in part by increased operating expenses of $2.4$3.3 million related primarily to increased sales and marketing expenses and general and administrative expenses.
Revenues from our Cloud Solutions segment increased $9.3 million for the six months ended December 31, 2020 as compared to the same period in the prior fiscal year, primarily due to increased revenue of $10.0 million from our financial messaging and PTX payment platforms, partially offset by a decrease in transactional revenue of $1.1 million in our Paymode-X payment platform. Segment profit increased $1.4 million for the six months ended December 31, 2020 as compared to the same period in the prior fiscal year, as the increase in revenue described above was offset in part by an increase in operating expenses of $5.7 million primarily related to sales and marketing expenses and general and administrative expenses, and increased cost of revenues of $2.1 million primarily related to subscriptions costs. We expect revenue and profit for the Cloud Solutions segment to continue to increase in fiscal
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year 2021 as compared to fiscal year 2020 as a result of increased revenue from our payment platforms and our legal spend management solutions.
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Banking Solutions
Revenues from our Banking Solutions segment increased $2.0$0.7 million for the three months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year, primarily due to increased subscriptions and transactions revenue of $4.6$3.0 million, partially offset by decreased service and maintenance revenue of $2.1$2.2 million and decreased software license revenue of $0.5$0.03 million. The increase in subscriptions revenue was primarily related to our customer base expanding on our SaaS platforms and as a result of our continued deployment of our newer banking solutions. The decrease in software license and professional services revenue was primarily driven by the evolution of our business strategy, which is focused on a subscription revenue model rather than one-time license events. Segment profit increased $2.4$0.3 million for the three months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year, primarily due to the revenue increases described and decreased operating expenses associated with sales and marketing and product development costs of $0.8 million and $0.1 million, respectively,above, partially offset by an increase in operating expenses and cost of revenue of $0.2 million and $0.2 million, respectively.
Revenues from our Banking Solutions segment increased general$2.7 million for the six months ended December 31, 2020 as compared to the same period in the prior fiscal year, primarily due to increased subscriptions revenue of $7.6 million, partially offset by decreased service and administrative expensesmaintenance revenue of $0.3 million.$4.3 million as we continued to emphasize sales of our hosted solutions rather than on premise license deployments. The increase in subscriptions revenue was primarily related to customers going live on our hosted solutions. Segment profit increased $2.7 million for the six months ended December 31, 2020 as compared to the same period in the prior fiscal year, due to the revenue increases described above. We expect revenue to continue to increase and profit to remain relatively consistent for the Banking Solutions segment in fiscal year 2021 as compared to fiscal year 2020.
Payments and Documents
Revenues from our Payments and Documents segment decreased $1.2$2.3 million for the three months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year, primarily due primarily to decreased service and maintenance revenue of $1.1$1.5 million and decreased software licenses revenue of $0.6$0.9 million, partially offset by increased subscriptions revenue of $0.8$0.1 million. The decrease in service and maintenance revenue was driven by the continued conversion of our customers to our hosted and subscription based solutions rather than deployed, perpetual license solutions. Segment profit decreased $0.9$1.7 million for the three months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year, due to the revenue decrease described above, partially offset by decreased cost of revenue of $0.6 million.
Revenues from our Payments and Documents segment decreased $3.5 million for the six months ended December 31, 2020 as compared to the same period in the prior fiscal year, due primarily to decreased service and maintenance and software licenses revenue of $2.6 million and $1.4 million, respectively, partially offset by increased subscriptions revenue of $0.9 million. The decrease in service and maintenance revenue was driven by the continued conversion of our customers to our hosted and subscription based solutions rather than deployed, perpetual license solutions. Segment profit decreased $2.6 million for the six months ended December 31, 2020 as compared to the same period in the prior fiscal year, primarily due to the revenue decrease described above and increased operating expenses of $0.5 million primarily related to increased sales and marketing and product development and engineering costs, partially offset by decreased costa $1.4 million reduction in costs of revenuesales, primarily due to service and maintenance of $0.8$1.1 million. We expect revenue to increase and profit to remain consistent for the Payments and Documents segment in fiscal year 2021.
Other
Revenues from our Other segment decreasedincreased for the three and six months ended September 30,December 31, 2020 as compared to the same periods in the prior fiscal year. Segment profit decreased $1.2increased $0.3 million for the three months ended September 30,December 31, 2020, as compared to the same period in the prior fiscal year primarily due to decreased software licenseincreased subscriptions revenue, partially offset by increased cost of revenue and increased operating costs. Segment profit decreased $1.0 million for the six months ended December 31, 2020, as compared to the same period in the prior fiscal year primarily due to increased cost of revenue primarily related to subscriptions and increased operating expenses primarily related to sales and marketing, product development and engineering and general and administrative costs.marketing. We expect Other segment revenue to remain consistent and profitcontinue to decrease slightly in fiscal year 2021 as compared to fiscal year 2020.2020 as our fraud solutions are increasingly sold by other segments.
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Revenues by category
Three Months Ended September 30,Increase (Decrease)
Between Periods
Three Months Ended December 31,Increase (Decrease)
Between Periods
Six Months Ended December 31,Increase (Decrease)
Between Periods
20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)
(Dollars in thousands)(Dollars in thousands)
Revenues:Revenues:Revenues:
SubscriptionsSubscriptions$90,384 $80,066 $10,318 12.9 %Subscriptions$93,398$84,085$9,31311.1 %$183,782$164,151$19,63112.0 %
Software licensesSoftware licenses977 2,576 (1,599)(62.1)%Software licenses1,8022,800(998)(35.6)%2,7795,376(2,597)(48.3)%
Service and maintenanceService and maintenance20,564 24,825 (4,261)(17.2)%Service and maintenance20,02224,061(4,039)(16.8)%40,58648,886(8,300)(17.0)%
OtherOther440 709 (269)(37.9)%Other802745577.7 %1,2421,454(212)(14.6)%
Total revenuesTotal revenues$112,365 $108,176 $4,189 3.9 %Total revenues$116,024$111,691$4,3333.9 %$228,389$219,867$8,5223.9 %
As % of total revenues:As % of total revenues:As % of total revenues:
SubscriptionsSubscriptions80.4 %74.0 %Subscriptions80.5 %75.3 %80.5 %74.7 %
Software licensesSoftware licenses0.9 %2.4 %Software licenses1.6 %2.5 %1.2 %2.4 %
Service and maintenanceService and maintenance18.3 %22.9 %Service and maintenance17.3 %21.5 %17.8 %22.2 %
OtherOther0.4 %0.7 %Other0.6 %0.7 %0.5 %0.7 %
Total revenuesTotal revenues100.0 %100.0 %Total revenues100.0 %100.0 %100.0 %100.0 %
Subscriptions
    Revenues from subscriptions increased $10.3$9.3 million for the three months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year. The overall revenue increase was driven by increases in subscriptions revenue from our Cloud Solutions, Banking Solutions, and Other segments of $5.9 million, $3.0 million, and $0.4 million, respectively, due to the impact of customers going live on our hosted solutions and the continued impact of customers converting to our subscription based solutions.
Revenues from subscriptions increased $19.6 million for the six months ended December 31, 2020 as compared to the same period in the prior fiscal year. The overall revenue increase was driven by increases in subscriptions revenue from our Cloud Solutions, Banking Solutions and Payments and Documents segments of $5.0$10.9 million, $4.6$7.6 million and $0.8$0.9 million, respectively, due to the
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impact of customers going live on our hosted solutionsplatforms and the continued impact of customers converting to our subscription based solutions. We expect subscriptions revenues to continue to increase in fiscal year 2021 due to revenue increases in our Banking Solutions segment and our financial messaging and PTX payment platforms.
Software Licenses
    Revenues from software licenses decreased $1.6$1.0 million for the three months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year. The overall revenue decrease wasyear, primarily due principally to decreases in softwaredecreased revenue from our Payments and Documents segment of $0.6 million, Banking Solutionsand Cloud Solution segment of $0.5$0.9 million and Other segment of $0.4 million.$0.2 million, respectively. The decrease in software license revenue was predominantly driven by the continued conversion of our customers to our hosted and subscription based solutions rather than deployed, perpetual license solutions.
Revenues from software licenses decreased $2.6 million for the six months ended December 31, 2020 as compared to the same period in the prior fiscal year, primarily due to decreased revenue from our Payments and Documents segment, Banking Solutions segment and Other segment of $1.4 million, $0.5 million and $0.4 million, respectively. The decrease in software license revenue was by design and driven by the continued conversion of our customers to our hosted and subscription based solutions rather than deployed, perpetual license solutions. We expect software license revenues to continue to decrease in fiscal year 2021, as we continue to emphasize our subscription based solutions rather than on-premise software deployments.
Service and Maintenance
    Revenues from service and maintenance decreased $4.3$4.0 million for the three months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year, primarily due to decreased revenue from out Banking Solutions segment and Payments and Document Solutions segment of $2.2 million and $1.5 million, respectively, driven by the continued conversion of our customers to our hosted and subscription based solutions rather than deployed, perpetual license solutions.
Revenues from service and maintenance decreased $8.3 million for the six months ended December 31, 2020 as compared to the same period in the prior fiscal year. The overall revenue decrease was due principally to decreases in revenue from our Banking Solutions segment, of $2.1 million, Payments and Documents Solutions segment of $1.1 million and Cloud Solutions segment of $1.0$4.3 million, driven by$2.6 million and $1.4 million, respectively, in each case reflecting the continued conversion of our customers to our hosted and subscription based solutions rather than deployed, perpetual licenseperpetual-license solutions. We expect service and maintenance revenues will continue to decrease in fiscal year 2021, as a result of decreased services revenue from our Payments and Documents and Banking Solutions segments and financial messaging solutions, primarily due to our continued emphasis on our hosted solutions.
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Other
Our other revenues consist principally of equipment and supplies sales, which remained minor components of our overall revenue. We expect that other revenues will remain minor components of our overall revenue during fiscal year 2021.
Cost of revenues by category
Three Months Ended September 30,Increase (Decrease)
Between Periods
Three Months Ended December 31,Increase (Decrease)
Between Periods
Six Months Ended December 31,Increase (Decrease)
Between Periods
20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)
(Dollars in thousands)(Dollars in thousands)
Cost of revenues:Cost of revenues:Cost of revenues:
SubscriptionsSubscriptions$35,218$32,765$2,453 7.5 %Subscriptions$37,195$33,449$3,746 11.2 %$72,413$66,214$6,199 9.4 %
Software licensesSoftware licenses90161(71)(44.1)%Software licenses126157(31)(19.7)%216318(102)(32.1)%
Service and maintenanceService and maintenance10,91613,053(2,137)(16.4)%Service and maintenance10,38612,929(2,543)(19.7)%21,30225,982(4,680)(18.0)%
OtherOther309516(207)(40.1)%Other55150447 9.3 %8601,020(160)(15.7)%
Total cost of revenuesTotal cost of revenues$46,533$46,495$38 0.1 %Total cost of revenues$48,258$47,039$1,219 2.6 %$94,791$93,534$1,257 1.3 %
Gross Profit ($)Gross Profit ($)$65,832$61,681$4,151 6.7 %Gross Profit ($)$67,766$64,652$3,114 4.8 %$133,598$126,333$7,265 5.8 %
Gross Profit (%)Gross Profit (%)58.6 %57.0 %Gross Profit (%)58.4 %57.9 %58.5 %57.5 %
Subscriptions
    Subscriptions costs include salaries and other related costs for our professional services teams as well as costs related to our hosting infrastructure such as depreciation and facilities related expenses. Subscriptions costs decreased to 39%remained consistent at 40% of subscriptions revenues in the three months ended September 30,December 31, 2020 as compared to 41%the same period of the prior fiscal year.
Subscriptions costs remained consistent at 39% of subscriptions revenues in the threesix months ended September 30, 2019 dueDecember 31, 2020 as compared to 40% of subscriptions revenues in the continued revenue expansion from our hosted solutions.six months ended December 31, 2019. We expect subscriptions costs as a percentage of subscriptions revenues will continue to decrease slightly in fiscal year 2021 as a result of increased revenue contribution from our cloud-based banking, legal spend management and Paymode-X solutions.
Software Licenses
    Software license costs consist of expenses incurred by us to distribute our software products and related documentation and costs of licensing third party software that is incorporated into or sold with certain of our products. Software license costs as a percentage of software license revenues were 9%slightly increased to 7% in the three months ended September 30,December 31, 2020 as compared to 6% of software license revenue in the three months ended September 30, 2019 due to the decrease in software license revenue discussed above. Overall, software license costs remain inconsequential and we expect softwareDecember 31, 2019.
Software license costs as a percentage of software license revenues willrevenue were consistent at 8% in the six months ended December 31, 2020 as compared to 6% in the six months ended December 31, 2019. Overall, software license costs remain relatively consistent in fiscal year 2021.inconsequential.
Service and Maintenance
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    Service and maintenance costs include salaries and other related costs for our customer service, maintenance and help desk support staffs, as well as third party contractor expenses used to complement our professional services team. Service and maintenance costs as a percentage of service and maintenance revenues remained consistentdecreased slightly to 52% in the three months ended September 30,December 31, 2020 as compared to 54% in the three months ended September 30,December 31, 2019 primarily due to decreased costs from our Payments and Documents Solutions and Cloud Solutions segments.
Service and maintenance costs were consistent at 52% of service and maintenance revenues for the six months ended December 31, 2020 as compared to 53% of service and maintenance revenues for the six months ended December 31, 2019primarily due to the overall revenue decreases discussed above, offset by a decrease in cost of revenue.decreased costs from our Payments and Documents Solutions and Cloud Solutions segments. We expect that service and maintenance costs will remain relatively consistent in fiscal year 2021.
Other
Other costs include the costs associated with equipment and supplies that we resell, as well as freight, shipping and postage costs associated with the delivery of our products. These remain minor components of our business. We expect other costs as a percentage of other revenues will decrease slightly in fiscal year 2021.
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Operating Expenses
Three Months Ended September 30,Increase (Decrease)
Between Periods
Three Months Ended December 31,Increase (Decrease)
Between Periods
Six Months Ended December 31,Increase (Decrease)
Between Periods
20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)
(Dollars in thousands)(Dollars in thousands)
Operating expenses:Operating expenses:Operating expenses:
Sales and marketingSales and marketing$25,743$25,688$55 0.2 %Sales and marketing$29,237$26,988$2,249 8.3 %$54,980$52,676$2,304 4.4 %
Product development and engineeringProduct development and engineering18,49918,349150 0.8 %Product development and engineering19,18318,279904 4.9 %37,68236,6281,054 2.9 %
General and administrativeGeneral and administrative13,62613,345281 2.1 %General and administrative16,65814,7611,897 12.9 %30,28428,1062,178 7.7 %
Amortization of acquisition-related intangible assetsAmortization of acquisition-related intangible assets5,0294,95079 1.6 %Amortization of acquisition-related intangible assets5,1425,213(71)(1.4)%10,17110,1630.1 %
Total operating expensesTotal operating expenses$62,897$62,332$565 0.9 %Total operating expenses$70,220$65,241$4,979 7.6 %$133,117$127,573$5,544 4.3 %
As % of total revenues:As % of total revenues:As % of total revenues:
Sales and marketingSales and marketing22.9 %23.7 %Sales and marketing25.2 %24.2 %24.1 %24.0 %
Product development and engineeringProduct development and engineering16.5 %17.0 %Product development and engineering16.5 %16.4 %16.5 %16.7 %
General and administrativeGeneral and administrative12.1 %12.3 %General and administrative14.4 %13.2 %13.3 %12.8 %
Amortization of acquisition-related intangible assetsAmortization of acquisition-related intangible assets4.5 %4.6 %Amortization of acquisition-related intangible assets4.4 %4.7 %4.5 %4.6 %
Total operating expensesTotal operating expenses56.0 %57.6 %Total operating expenses60.5 %58.5 %58.4 %58.1 %
Sales and Marketing
    Sales and marketing expenses consist primarily of salaries and other related costs for sales and marketing personnel, sales commissions, travel, public relations and marketing materials and trade show participation. Sales and marketing expenses increased slightly$2.2 million in the three months ended September 30,December 31, 2020 as compared to the three months ended September 30,December 31, 2019 primarily due to an increase in employee related costs of $1.6$3.4 million, partially offset by decreased travel related costs of $0.9$1.0 million.
Sales and marketing expenses increased $2.3 million in the six months ended December 31, 2020 as compared to the six months ended December 31, 2019 due to an increase in employee related costs of $5.0 million, partially offset by decreased travel related costs of $1.9 million and decreased marketing related costs of $0.6 million. We expect sales and marketing expenses as a percentage of total revenues will increase in fiscal year 2021.
Product Development and Engineering
Product development and engineering expenses consist primarily of personnel costs to support product development, which consists of enhancements and revisions to our products as well as initiatives related to new product development. Product development and engineering expenses increased $0.9 million and $1.0 million in the three and six months ended September 30,December 31, 2020, respectively as compared to the three and six months ended September 30,December 31, 2019 due to an increase in headcount related costs of $0.4$1.2 million and $1.7 million, respectively, as we continued to invest in the development of innovative, feature-rich products, partially offset by decreased travel related costs of $0.2 million.million and $0.4 million, respectively. We expect product development and engineering expenses as a percentage of total revenues will increase in fiscal year 2021.
General and Administrative
    General and administrative expenses consist primarily of salaries and other related costs for operations and finance employees and legal and accounting services. General and administrative expenses increased slightly$1.9 million in the three months ended September 30,December 31, 2020 as compared to the three months ended September 30,December 31, 2019 primarily due primarily to an increase in employee related costs of $1.5 million and depreciation expense of $1.2 million, partially offset by decreaseda decrease in acquisition and integration expense of $0.8 million.
General and administrative expenses increased $2.2 million in the six months ended December 31, 2020 as compared to the six months ended December 31, 2019 primarily due to an increase in employee related expensescosts of $1.4$3.0 million and depreciation expense of $2.0 million, partially offset by a decrease in acquisition and integration expense of $2.1 million and facility costs of $0.8 million. We expect general and administrative expenses as a percentage of total revenues will remain consistent in fiscal year 2021.
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Amortization of Acquisition-related Intangible Assets
We amortize our acquired intangible assets in proportion to the estimated rate at which the asset provides economic benefit to us. Accordingly, amortization expense rates are often higher in the earlier periods of an asset’s estimated life. The increase in amortization expense in the three months ended September 30, 2020 as compared to the three months ended September 30, 2019 occurred as a result of increased expense from intangible assets associated with our recent acquisitions. We expect that total amortization expense for acquired intangible assets for the remainder of fiscal year 2021 will be approximately $15.2 million.$20.6 million in fiscal year 2021.
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 Other Expense, Net
Three Months Ended September 30,Increase (Decrease)
Between Periods
Three Months Ended December 31,Increase (Decrease)
Between Periods
Six Months Ended December 31,Increase (Decrease)
Between Periods
20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)20202019$ Change Inc (Dec)% Change Inc (Dec)
(Dollars in thousands)(Dollars in thousands)
Interest incomeInterest income$100 $223 $(123)(55.2)%Interest income$95 $168 $(73)(43.5)%$195 $391 $(196)(50.1)%
Interest expenseInterest expense(1,258)(750)(508)(67.7)%Interest expense(1,323)(727)(596)(82.0)%(2,581)(1,477)(1,104)(74.7)%
Other income (expense), netOther income (expense), net378 (186)564 303.2 %Other income (expense), net340 (23)363 1,578.3 %718 (209)927 (443.5)%
Other expense, netOther expense, net$(780)$(713)$(67)(9.4)%Other expense, net$(888)$(582)$(306)(52.6)%$(1,668)$(1,295)$(373)(28.8)%
    The components of other expense, net are as depicted above and remain minimal overall components of our operations. The increase in interest expense in the three and six months ended September 30,December 31, 2020 as compared to September 30,the three and six months ended December 31, 2019 is a result of an increase in borrowings under our line of credit arrangement commencing in March, 2020.
Provision for Income Taxes
    We recorded income tax expense of $1.8$1.3 million and $3,000an income tax benefit $3.8 million for the three months ended September 30,December 31, 2020 and 2019, respectively. We recorded income tax expense of $3.0 million and an income tax benefit of $3.8 million for the six months ended December 31, 2020 and 2019, respectively. Please refer to Note 8 Income Taxes to our unaudited consolidated financial statements included in Part I. Item 1 of this Quarterly Report on Form 10-Q for further discussion.
Liquidity and Capital Resources
We are party to a credit agreement with Bank of America, N.A. and certain other lenders that provides for a credit facility in the amount of up to $300 million (the Credit Facility). We have the right to request an increase to the aggregate commitments to the Credit Facility of up to an additional $150 million, subject to specified conditions. The Credit Facility expires in July 2023. At September 30,December 31, 2020, borrowings were $180$130 million and we were in compliance with all covenants.
    We have financed our operations primarily from cash provided by operating activities, the sale of our common stock and debt proceeds. We have historically generated positive operating cash flows. We believe that the cash generated from our operations and the cash and cash equivalents we have on hand will be sufficient to meet our operating requirements for the foreseeable future. If our existing cash resources along with cash generated from operations is insufficient to satisfy our operating requirements, we may need to sell additional equity or debt securities or seek other financing arrangements.
    One of our financial goals is to maintain and improve our capital structure. The key metrics we focus on in assessing the strength of our liquidity for the periods ending September 30,December 31, 2020 and June 30, 2020 and a summary of our cash activity for the threesix months ended September 30,December 31, 2020 and 2019 are summarized in the tables below:
September 30,June 30,December 31,June 30,
2020202020202020
(in thousands)(in thousands)
Cash and cash equivalentsCash and cash equivalents$187,215 $194,832 Cash and cash equivalents$130,096 $194,832 
Marketable securitiesMarketable securities10,210 10,209 Marketable securities10,259 10,209 
Borrowings under credit facilityBorrowings under credit facility180,000 180,000 Borrowings under credit facility130,000 180,000 
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Three Months Ended September 30,Six Months Ended December 31,
2020201920202019
(in thousands)(in thousands)
Cash provided by operating activitiesCash provided by operating activities$7,910 $18,112 Cash provided by operating activities$24,177 $42,088 
Cash used in investing activitiesCash used in investing activities(20,149)(14,110)Cash used in investing activities(34,725)(29,114)
Cash provided by (used in) financing activities2,168 (8,013)
Cash used in financing activitiesCash used in financing activities(58,586)(22,522)
Effect of exchange rates on cashEffect of exchange rates on cash3,294 (1,970)Effect of exchange rates on cash7,774 1,039 
     Cash, cash equivalents and marketable securities. At September 30,December 31, 2020, our cash and cash equivalents of $187.2$130.1 million consisted primarily of cash deposits held at major banks and money market funds. The $7.6$64.7 million decrease in cash and cash equivalents at September 30,December 31, 2020 from June 30, 2020 was primarily due to cash used to fund the repayment of borrowing under our revolving credit facility of $50.0 million, repurchase of common stock of $10.8 million, capital expenditures, including capitalization of software costs of $8.6$15.0 million, and cash used to fund business and asset acquisitions, net of cash acquired of $9.9 million, and other investment
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opportunities of $9.8 million, partially offset by cash generated from operations of $7.9$24.2 million and the effect of foreign exchange rates on cash of $3.3$7.8 million.
    Cash, cash equivalents and marketable securities included approximately $72.3$76.5 million held by our foreign subsidiaries as of September 30,December 31, 2020. We continue to permanently reinvest the earnings, if any, of our international subsidiaries other than the UK, Switzerland and India and therefore we do not provide for U.S. income taxes that could result from the distribution of foreign earnings from our international subsidiaries other than the UK, Switzerland and India. If our reinvestment plans change based on future events and we decide to repatriate amounts from other international subsidiaries to fund our domestic operations, those amounts would generally become subject to state tax in the U.S. to the extent there were cumulative profits in the foreign subsidiary from which the distribution to the U.S. was made.
    Cash and cash equivalents held by our foreign subsidiaries are denominated in currencies other than U.S. Dollars. Increases primarily in the foreign currency exchange rate of the British Pound Sterling to the U.S. Dollar increased our overall cash balances by approximately $3.3$7.8 million for the threesix months ended September 30,December 31, 2020. Further changes in the foreign currency exchange rates of the British Pound Sterling and other currencies could have a significant effect on our overall cash balances, however, we continue to believe that our existing cash balances, even in light of the foreign currency volatility we frequently experience, are adequate to meet our operating requirements for the foreseeable future.
At December 31, 2020, a substantial portion of our deferred tax assets have been reserved since, given the available evidence, it was deemed more likely than not that these deferred tax assets would not be realized.
    Operating Activities. Operating cash flow is derived by adjusting our net income or loss for non-cash operating items, such as depreciation and amortization, stock-based compensation plan expense, deferred income tax benefits or expenses and changes in operating assets and liabilities, which reflect timing differences between the receipt and payment of cash associated with transactions and when they are recognized in our results of operations. Cash generated from operations decreased by $10.2$17.9 million in the threesix months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year. The decrease was primarily related to a decrease in cash flows generated from the change in accounts receivable of $8.7$10.0 million, and a decrease in the cash flows from the change infor prepaid expenses, other assets, accounts payable and accrued expense of $2.0 million.$3.7 million, $1.4 million, $3.5 million and $2.1 million, respectively.
        At September 30, 2020, a substantial portion of our deferred tax assets have been reserved since, given the available evidence, it was deemed more likely than not that these deferred tax assets would not be realized.
    Investing Activities. Investing cash flows consist primarily of capital expenditures, inclusive of capitalized software costs, investment purchases and sales and cash used for the acquisition of businesses and assets. The $6.0$5.6 million increase in net cash used in investing activities for the threesix months ended September 30,December 31, 2020 as compared to the same period in the prior fiscal year was primarily due to cash used to fund business and asset acquisitions, net of cash acquired, of $9.9 million and the issuanceother investments of a note receivable of $1.6$9.8 million, partially offset by a decrease in cash used for capital expenditures of $2.8$11.4 million and a decrease in cash used for the purchase of available for sale securities of $3.3$1.9 million.
    Financing Activities. Financing cash flows consist primarily of cash inflows as a result of borrowings under our revolving credit facility and proceeds from the sale of shares of common stock through employee equity incentive plans, offset by repurchases of our common stock. The increase in cash used in financing activities of $36.1 million was due to an increase in cash used to repay amounts due under our revolving credit facility of $40 million, offset by a decrease in cash used to repurchase common stock of $3.6 million
Contractual Obligations
    For the three and six months ended September 30,December 31, 2020, we repaid $50 million under our revolving credit facility. Other than the repayment on our revolving credit facility, there have been no other material changes to the contractual obligations from that which was disclosed in Item 7 of our Annual Report on Form 10-K for the fiscal year ended June 30, 2020.
    Our estimate of unrecognized tax benefits for which cash settlement may be required is $2.2$2.4 million. As of September 30,December 31, 2020, we are unable to estimate the timing of future cash outflows, if any, associated with these liabilities as we do not currently anticipate settling any of these tax positions with cash payment in the foreseeable future.
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Off-Balance Sheet Arrangements
We did not have any off-balance sheet arrangements during the three months ended September 30,December 31, 2020.
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Item 3. Quantitative and Qualitative Disclosures about Market Risk
    We are exposed to a variety of risks, including interest rate changes, foreign currency exchange rate fluctuations, and derivative instruments classification and fair value changes. We have not entered into any foreign currency hedging transactions or other instruments to minimize our exposure to foreign currency exchange rate fluctuations nor do we presently plan to in the future.
    We are a party to interest rate swap agreements which we designated as hedge instruments to minimize our exposure to interest rate fluctuations under our Credit Facility.
    There has been no material change to our exposure to market risk from that which was disclosed in our Annual Report on Form 10-K for the fiscal year ended June 30, 2020 as filed with the SEC on August 28, 2020, which is incorporated herein by reference.
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Item 4. Controls and Procedures
    Our management, with the participation of our chief executive officer and chief financial officer, evaluated the effectiveness of our disclosure controls and procedures as of September 30,December 31, 2020. The term disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act, means controls and other procedures of a company that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers as appropriate, to allow timely decisions regarding required disclosure. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.
    Based on the evaluation of our disclosure controls and procedures as of September 30,December 31, 2020, our chief executive officer and chief financial officer concluded that, as of such date, our disclosure controls and procedures were effective at the reasonable assurance level.
    No changes in our internal control over financial reporting occurred during the fiscal quarter ended September 30,December 31, 2020 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
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PART II. OTHER INFORMATION

Item 1. Legal Proceedings
    We are, from time to time, a party to legal proceedings and claims that arise in the ordinary course of our business. We do not believe that there are claims or proceedings pending against us for which the ultimate resolution would have a material effect on, or require further disclosure in, our financial statements.

Item 1A. Risk Factors
Investing in our common stock involves a high degree of risk. You should carefully consider the risk factors identified in Part I. Item 1A. “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended June 30, 2020 before making an investment decision involving our common stock. These risk factors could materially affect our business, financial condition or results of operations and could cause our actual business and financial results to differ materially from those contained in forward-looking statements made in this Quarterly Report on Form 10-Q or elsewhere by management from time to time. The COVID-19 pandemic has created additional risks to those we normally face in operating our business, including those discussed in our Annual Report on Form 10-K for the fiscal year ended June 30, 2020. These risks and uncertainties are not the only ones facing us. Additional risks and uncertainties may also impact our business operations. There have been no material changes to the risk factors disclosed in Part I. Item 1A. “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended June 30, 2020.

Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds
The following table provides information about purchases by us of our common stock during the quarter ended December 31, 2020:
PeriodTotal Number of Shares Purchased
Average Price Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)
Approximate Dollar Value of Shares that May Yet be Purchased Under the Plans or Programs
October 1, 2020 - October 31, 2020— $— — $30,860,000 
November 1, 2020 - November 30, 2020184,446 44.09 184,446 22,727,000 
December 1, 2020 - December 31, 202053,559 48.95 53,559 20,105,000 
Total238,005 $45.19 238,005 
——————
(1)On August 5, 2019, we announced that our board of directors authorized a repurchase program of our common stock for an aggregate repurchase price not to exceed $50 million. This program expires on August 5, 2021.
    On July 29, 2020, we issued 166,393 shares of our common stock as purchase consideration in connection with our acquisition of AnaSys AG (Anasys). We also issued 28,000 shares of our common stock to certain selling stockholders of AnaSys with vesting conditions tied to continued employment with us. These shares were issued in reliance upon the exemption from the registration requirements of the Securities Act of 1933, as amended (Securities Act) provided by Section 4(a)(2) of the Securities Act. No underwriters were involved in any such issuances.

Item 5. Other Information
On November 4, 2020, we filed a Certificate of Amendment to our Amended and Restated Certificate of Incorporation, as amended (the “Amended and Restated Certificate of Incorporation”), with the Secretary of State of the State of Delaware changing the name of our company from “Bottomline Technologies (de), Inc.” to “Bottomline Technologies, Inc.” effective at 4:00 p.m. Eastern Time on November 4, 2020. Under Section 242 of the Delaware General Corporation Law, the name change does not require stockholder approval. The name change does not affect the rights of our stockholders and there were no changes to the Amended and Restated Certificate of Incorporation other than to reflect the name change. Our common stock will continue to trade on The Nasdaq Global Select Market under the symbol “EPAY,” and its CUSIP number will not change.
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Item 6. Exhibits
Incorporated by Reference
Exhibit NumberDescriptionFormFile No.ExhibitFiling DateFiled Herewith
3.1X
3.2X
  31.1X
  31.2X
  32.1X
  32.2X
101.INSInline XBRL Instance Document- the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH**Inline XBRL Taxonomy Extension Schema DocumentX
101.CAL**Inline XBRL Taxonomy Calculation Linkbase DocumentX
101.DEF**Inline XBRL Taxonomy Definition Linkbase DocumentX
101.LAB**Inline XBRL Taxonomy Label Linkbase DocumentX
101.PRE**Inline XBRL Taxonomy Presentation Linkbase DocumentX
104Cover Page Interactive Data File (formatted as inline XBRL with applicable taxonomy extension information contained in Exhibits 101)
Incorporated by Reference
Exhibit NumberDescriptionFormFile No.ExhibitFiling DateFiled Herewith
    3.18-K000-252593.111/25/2020
  10.18-K000-2525999.111/25/2020
  10.2DEF 14A000-25259Appendix A10/19/2020
  31.1X
  31.2X
  32.1X
  32.2X
101.INSInline XBRL Instance Document- the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH**Inline XBRL Taxonomy Extension Schema DocumentX
101.CAL**Inline XBRL Taxonomy Calculation Linkbase DocumentX
101.DEF**Inline XBRL Taxonomy Definition Linkbase DocumentX
101.LAB**Inline XBRL Taxonomy Label Linkbase DocumentX
101.PRE**Inline XBRL Taxonomy Presentation Linkbase DocumentX
104Cover Page Interactive Data File (formatted as inline XBRL with applicable taxonomy extension information contained in Exhibits 101)
**    submitted electronically herewith
Attached as Exhibit 101 to this report are the following formatted in iXBRL (Inline Extensible Business Reporting Language): (i) Unaudited Condensed Consolidated Balance Sheets as of September 30,December 31, 2020 and June 30, 2020, (ii) Unaudited Condensed Consolidated Statements of Comprehensive Income (Loss) for the three and six months ended September 30,December 31, 2020 and 2019, (iii) Unaudited Consolidated Statements of Stockholders' Equity for the three and six months ended September 30,December 31, 2020 and 2019, (iv) Unaudited Condensed Consolidated Statements of Cash Flows for the threesix months ended September 30,December 31, 2020 and 2019 and (v) Notes to Unaudited Condensed Consolidated Financial Statements.

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SIGNATURE
    Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

                Bottomline Technologies, Inc.                     
    
Date:NovemberFebruary 9, 20202021By:          /s/ RICHARD D. BOOTH
                    Richard D. Booth
            Chief Financial Officer and Treasurer
       (Principal Financial and Accounting Officer)

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