UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
 
FORM 10-Q
(Mark One)

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended SeptemberJune 30, 2017
2020
OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934


For the transition period from                    to
 
Commission file number: 001-15169
PERFICIENT, INC.
(Exact name of registrant as specified in its charter)

DelawareNo. 74-2853258
DelawareNo.74-2853258
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)

555 Maryville University Drive
Suite 600
Saint Louis, Missouri 63141
(Address of principal executive offices)
(314) 529-3600
(Registrant’s telephone number, including area code)


Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.001 par valuePRFTThe Nasdaq Global Select Market

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements during the past 90 days.þ Yes o No


Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). þ Yes o No


Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definition of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
 
Large accelerated filerþAccelerated filer
Non-accelerated fileroSmaller reporting company
Emerging growth companyo


If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No þ

As of October 27, 2017,July 23, 2020 there were 34,908,059 33,248,756shares of CommonCommon Stock outstanding.




TABLE OF CONTENTS
 
17
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25
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25
26
Exhibit Index27
Signatures28





PART I. FINANCIAL INFORMATION
 
SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
 
Some of theCertain statements contained in this Quarterly Report on this Form 10-Q (“Form 10-Q”) that are not purely historical statements and discuss future expectations, contain projections of results of operations or financial condition, or state other forward-looking information. Those statements are subject to known and unknown risks, uncertainties, and other factors that could cause the actual results to differ materially from those contemplated by the statements. The “forward-looking” information is based on various factors and was derived using numerous assumptions. In some cases, you can identify these so-called forward-looking statements by words like “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of those words and other comparable words. You should be aware that those statements only reflect our predictions and are subject to risks and uncertainties. Actual events or results may differ substantially. Important factors that could cause our actual results to be materially different from the forward-looking statements include (but are not limited to) the following:following, many of which are, or may be, amplified by the novel coronavirus (COVID-19) pandemic:
 
(1)the impact of the general economy and economic uncertainty on our business;
(1)the impact of the general economy and economic and political uncertainty on our business;
(2)risks associated with uncertainties resulting from changes to policies and laws following the U.S. elections in November 2016;
(2)the impact of the COVID-19 pandemic on our business;
(3)risks associated with the operation of our business generally, including:
(3)risks associated with potential changes to federal, state, local and foreign laws, regulations, and policies;
(4)risks associated with the operation of our business generally, including:
a. client demand for our services and solutions;
b. maintaining a balance of our supply of skills and resources with client demand;
c. effectively competing in a highly competitive market;
d. protecting our clients’ and our data and information;
e. risks from international operations including fluctuations in exchange rates;
f. changes to immigration policies;
g. obtaining favorable pricing to reflect services provided;
h. adapting to changes in technologies and offerings;
i. risk of loss of one or more significant software vendors;
j. making appropriate estimates and assumptions in connection with preparing our consolidated financial statements;
k. maintaining effective internal controls; and
l. changes to tax levels, audits, investigations, tax laws or their interpretation;
(4)legal liabilities, including intellectual property protection and infringement or the disclosure of personally identifiable information;
(5)risks associated with managing growth organically and through acquisitions;
(5)risks associated with managing growth organically and through acquisitions; and
(6)risks associated with servicing our debt, the potential impact on the value of our common stock from the conditional conversion features of our debt and the associated convertible note hedge transactions;
(6)the risks detailed from time to time within our filings with the Securities and Exchange Commission (the “SEC”).
(7)legal liabilities, including intellectual property protection and infringement or the disclosure of personally identifiable information; and

(8)the risks detailed from time to time within our filings with the Securities and Exchange Commission (the “SEC”).

This discussion is not exhaustive, but is designed to highlight important factors that may impact our forward-looking statements. Because the factors referred to above, as well as the statements included under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 20162019, in our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2020 and elsewhere in this Form 10-Q, including documents incorporated by reference therein and herein, could cause actual results or outcomes to differ materially from those expressed in any forward-looking statement made by us or on our behalf, you should not place undue reliance on any forward-looking statements.
 
Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance, or achievements. We are under no duty to update any of the forward-looking statements after the date of this Form 10-Q to conform such statements to actual results.
 
All forward-looking statements, express or implied, included in this report and the documents we incorporate by reference and that are attributable to Perficient, Inc. and its subsidiaries (collectively, “we,” “us,” “Perficient,” or the “Company”) are expressly qualified in their entirety by this cautionary statement. This cautionary statement should also be considered in connection with any subsequent written or oral forward-looking statements that the Company or any persons acting on our behalf may issue.


1

1


Item 1. Financial Statements

Perficient, Inc.
Condensed Consolidated Balance Sheets
(in thousands, except share and per share information)
  
September 30, 2017
(unaudited)
  December 31, 2016 
ASSETS (In thousands, except share and per share information) 
Current assets:      
Cash and cash equivalents $2,448  $10,113 
Accounts receivable, net  108,090   103,702 
Prepaid expenses  4,550   3,353 
Other current assets  1,776   5,331 
Total current assets  116,864   122,499 
Property and equipment, net  7,425   8,888 
Goodwill  304,583   275,205 
Intangible assets, net  55,282   45,115 
Other non-current assets  6,435   4,869 
Total assets $490,589  $456,576 
         
LIABILITIES AND STOCKHOLDERS’ EQUITY        
Current liabilities:        
Accounts payable $11,992  $18,416 
Other current liabilities  28,052   27,637 
Total current liabilities  40,044   46,053 
Long-term debt  65,000   32,000 
Other non-current liabilities  19,029   19,058 
Total liabilities $124,073  $97,111 
         
Stockholders’ equity:        
Common stock (par value $0.001 per share; 100,000,000 shares authorized, 47,023,531 shares issued and 33,445,194 shares outstanding as of September 30, 2017; 50,000,000 shares authorized, 45,895,086 shares issued and 33,865,688 shares outstanding as of December 31, 2016) $47  $46 
Additional paid-in capital  400,405   379,094 
Accumulated other comprehensive loss  (2,023)  (2,743)
Treasury stock, at cost (13,578,337 shares as of September 30, 2017; 12,029,398 shares as of December 31, 2016)  (153,569)  (126,442)
Retained earnings  121,656   109,510 
Total stockholders’ equity  366,516   359,465 
Total liabilities and stockholders’ equity $490,589  $456,576 
 June 30, 2020 (unaudited)December 31, 2019
Assets
Current assets:  
Cash and cash equivalents$19,544  $70,728  
Accounts receivable, net127,907  129,118  
Prepaid expenses5,679  4,647  
Other current assets6,226  7,404  
Total current assets159,356  211,897  
Property and equipment, net12,488  12,170  
Operating lease right-of-use assets35,571  27,748  
Goodwill417,403  335,564  
Intangible assets, net75,798  37,953  
Other non-current assets14,838  15,160  
Total assets$715,454  $640,492  
Liabilities and Stockholders’ Equity  
Current liabilities:  
Accounts payable$16,085  $23,081  
Other current liabilities81,098  61,503  
Total current liabilities97,183  84,584  
Long-term debt, net139,044  124,664  
Operating lease liabilities25,175  19,649  
Other non-current liabilities43,999  30,580  
Total liabilities$305,401  $259,477  
Stockholders’ equity:  
Preferred stock (par value $0.001 per share; 8,000,000 authorized; 0 shares issued or outstanding as of June 30, 2020 and December 31, 2019)$—  $—  
Common stock (par value $0.001 per share; 100,000,000 authorized; 49,972,029 shares issued and 32,272,286 shares outstanding as of June 30, 2020; 49,272,243 shares issued and 31,686,991 shares outstanding as of December 31, 2019)50  49  
Additional paid-in capital475,147  455,465  
Accumulated other comprehensive loss(3,702) (2,650) 
Treasury stock, at cost (17,699,743 shares as of June 30, 2020; 17,585,252 shares as of December 31, 2019)(266,485) (261,624) 
Retained earnings205,043  189,775  
Total stockholders’ equity410,053  381,015  
Total liabilities and stockholders’ equity$715,454  $640,492  
 
See accompanying notes to interim unaudited condensed consolidated financial statements.

2


Perficient, Inc.
Unaudited Condensed Consolidated Statements of Operations

  Three Months Ended  Nine Months Ended 
  September 30,  September 30, 
  2017  2016  2017  2016 
  (In thousands, except per share information) 
Revenues            
Services $114,144  $102,958  $319,825  $320,587 
Software and hardware  6,323   11,184   22,591   31,907 
Reimbursable expenses  3,271   5,011   9,367   14,897 
Total revenues  123,738   119,153   351,783   367,391 
Cost of revenues (exclusive of depreciation and amortization, shown separately below)                
Cost of services  72,700   67,536   205,491   210,190 
Software and hardware costs  5,168   10,194   18,860   27,348 
Reimbursable expenses  3,271   5,011   9,367   14,897 
Total cost of revenues  81,139   82,741   233,718   252,435 
                 
Gross margin  42,599   36,412   118,065   114,956 
                 
Selling, general and administrative  27,072   24,475   78,884   76,780 
Depreciation  1,123   1,212   3,587   3,619 
Amortization  3,936   3,266   11,098   9,937 
Acquisition costs  (100)  310   1,283   715 
Adjustment to fair value of contingent consideration  (389)  (865)  (828)  (1,817)
Income from operations  10,957   8,014   24,041   25,722 
                 
Net interest expense  440   335   1,444   1,322 
Net other (income) expense  (15)  89   (84)  94 
Income before income taxes  10,532   7,590   22,681   24,306 
Provision for income taxes  3,505   2,045   10,535   7,540 
                 
Net income $7,027  $5,545  $12,146  $16,766 
                 
Basic net income per share $0.22  $0.16  $0.37  $0.49 
Diluted net income per share $0.21  $0.16  $0.36  $0.48 
Shares used in computing basic net income per share  32,673   34,128   32,997   34,040 
Shares used in computing diluted net income per share  33,991   35,077   34,085   35,012 

(in thousands, except per share information)
See accompanying notes to interim unaudited condensed consolidated financial statements.
Three Months Ended June 30,Six Months Ended June 30,
 2020201920202019
Revenues  
Services$145,836  $141,234  $291,238  $274,100  
Software and hardware503  635  663  1,584  
Total revenues146,339  141,869  291,901  275,684  
Cost of revenues (exclusive of depreciation and amortization, shown separately below)  
Cost of services91,155  89,515  184,372  175,586  
Total cost of revenues91,155  89,515  184,372  175,586  
Selling, general and administrative33,876  33,161  67,097  65,684  
Depreciation1,317  1,070  2,605  2,086  
Amortization4,398  4,010  8,320  8,147  
Acquisition costs1,787  616  3,600  578  
Adjustment to fair value of contingent consideration2,067  116  1,732  (308) 
Income from operations11,739  13,381  24,175  23,911  
Net interest expense2,061  1,863  3,987  3,656  
Net other income(15) (9) (8) (44) 
Income before income taxes9,693  11,527  20,196  20,299  
Provision for income taxes3,084  2,999  4,613  4,745  
Net income$6,609  $8,528  $15,583  $15,554  
Basic net income per share$0.21  $0.27  $0.49  $0.50  
Diluted net income per share$0.20  $0.27  $0.48  $0.48  
Shares used in computing basic net income per share31,888  31,343  31,763  31,359  
Shares used in computing diluted net income per share32,377  32,040  32,444  32,166  

3

Perficient, Inc.
Unaudited Condensed Consolidated Statements of Comprehensive Income

 Three Months Ended Nine Months Ended 
 September 30, September 30, 
 2017 2016 2017 2016 
 (In thousands) (In thousands) 
Net income $7,027  $5,545  $12,146  $16,766 
Other comprehensive income (loss):                
Foreign currency translation adjustment  137   (67)  720   (247)
Comprehensive income $7,164  $5,478  $12,866  $16,519 

See accompanying notes to interim unaudited condensed consolidated financial statements.

4

Perficient, Inc.
Unaudited Condensed Consolidated Statement of Stockholders’ Equity
Nine Months Ended September 30, 2017
(In thousands)
  
Common Stock
Shares
  
Common Stock
Amount
  
Additional
Paid-in Capital
  
Accumulated Other
Comprehensive Loss
  Treasury Stock  Retained Earnings  
Total
Stockholders’ Equity
 
                      
Balance at December 31, 2016  33,866  $46  $379,094  $(2,743) $(126,442) $109,510  $359,465 
Proceeds from the sales of stock through the Employee Stock Purchase Plan  8   --   135   --   --   --   135 
Stock compensation related to restricted stock vesting and retirement savings plan contributions  436   --   10,595   --   --   --   10,595 
Purchases of treasury stock and buyback of shares for taxes  (1,515)  --   --   --   (26,495)  --   (26,495)
Surrender of stock in conjunction with net working capital settlement  (34)  --   --   --   (632)  --   (632)
Issuance of stock in conjunction with acquisitions including stock attributed to future compensation  684   1   10,581   --   --   --   10,582 
Net income  --   --   --   --   --   12,146   12,146 
Foreign currency translation adjustment  --   --   --   720   --   --   720 
Balance at September 30, 2017  33,445  $47  $400,405  $(2,023) $(153,569) $121,656  $366,516 
 
See accompanying notes to interim unaudited condensed consolidated financial statements.

5
3


Perficient, Inc.
Unaudited Condensed Consolidated Statements of Cash FlowsComprehensive Income
(in thousands)
Three Months Ended June 30,Six Months Ended June 30,
 2020201920202019
 
Net income$6,609  $8,528  $15,583  $15,554  
Other comprehensive (loss) income:
Foreign currency translation adjustment(78) 66  (1,052) 237  
Comprehensive income$6,531  $8,594  $14,531  $15,791  
 
  Nine Months Ended 
  September 30, 
  2017  2016 
  (In thousands) 
OPERATING ACTIVITIES      
Net income $12,146  $16,766 
Adjustments to reconcile net income to net cash provided by operations:        
Depreciation  3,587   3,619 
Amortization  11,098   9,937 
Deferred income taxes  918   481 
Non-cash stock compensation and retirement savings plan contributions  10,595   10,395 
Adjustment to fair value of contingent consideration for purchase of business  (828)  (1,817)
   Write-off of unamortized credit facility fees  246   - 
         
Changes in operating assets and liabilities, net of acquisitions:        
Accounts receivable  1,415   12,877 
Other assets  2,756   3,514 
Accounts payable  (6,423)  (5,308)
   Other liabilities  (5,386)  (10,565)
Net cash provided by operating activities  30,124   39,899 
         
INVESTING ACTIVITIES        
Purchase of property and equipment  (2,521)  (3,575)
Capitalization of internally developed software costs  (762)  (1,761)
Purchase of short-term investments  -   (869)
Purchase of businesses, net of cash acquired  (37,886)  (277)
Net cash used in investing activities  (41,169)  (6,482)
         
FINANCING ACTIVITIES        
Proceeds from line of credit  223,500   153,000 
Payments on line of credit  (190,500)  (181,000)
Payments for credit facility financing fees  (355)  (194)
Payment of contingent consideration for purchase of business  (3,258)  (2,144)
Proceeds from the sales of stock through the Employee Stock Purchase Plan  135   154 
Purchases of treasury stock  (23,953)  - 
Remittance of taxes withheld as part of a net share settlement of restricted stock vesting  (2,542)  (2,530)
Net cash provided by (used in) financing activities  3,027   (32,714)
Effect of exchange rate on cash and cash equivalents  353   (193)
Change in cash and cash equivalents  (7,665)  510 
Cash and cash equivalents at beginning of period  10,113   8,811 
Cash and cash equivalents at end of period $2,448  $9,321 
         
Supplemental disclosures:        
Cash paid for income taxes $3,725  $2,587 
Cash paid for interest $922  $1,211 
         
Non-cash activity:        
Stock issued for purchase of business (including settlement of contingent consideration) $9,429  $96 
Stock surrendered by sellers in conjunction with net working capital settlement $572  $1,499 
Liability incurred for purchase of property and equipment $-  $1,671 

See accompanying notes to interim unaudited condensed consolidated financial statements.

6
4


Perficient, Inc.
Unaudited Condensed Consolidated Statements of Stockholders Equity
(in thousands)
Three Months Ended June 30,Six Months Ended June 30,
2020201920202019
Common Stock
Beginning of period$50  $49  $49  $48  
Stock compensation related to restricted stock vesting and retirement savings plan contributions—  —    
End of period50  49  50  49  
Additional Paid-in Capital
Beginning of period465,123  441,541  455,465  437,250  
Proceeds from the sales of stock through the Employee Stock Purchase Plan76  41  116  85  
Stock compensation related to restricted stock vesting and retirement savings plan contributions4,679  4,108  9,405  8,355  
Issuance of stock in conjunction with acquisition including stock attributed to future compensation5,269  1,456  10,161  1,456  
End of period475,147  447,146  475,147  447,146  
Accumulated Other Comprehensive Loss
Beginning of period(3,624) (2,417) (2,650) (2,588) 
Foreign currency translation adjustment(78) 66  (1,052) 237  
End of period(3,702) (2,351) (3,702) (2,351) 
Treasury Stock
Beginning of period(266,459) (249,036) (261,624) (233,676) 
Purchases of treasury stock and buyback of shares for taxes(26) (4,865) (4,861) (20,225) 
End of period(266,485) (253,901) (266,485) (253,901) 
Retained Earnings
Beginning of period198,434  159,676  189,775  152,650  
Cumulative effect of accounting changes (See Note 3)—  —  (315) —  
Net income6,609  8,528  15,583  15,554  
End of period205,043  168,204  205,043  168,204  
      Total Shareholders’ Equity$410,053  $359,147  $410,053  $359,147  

Three Months Ended June 30,Six Months Ended June 30,
Common Stock, shares2020201920202019
Beginning of period32,061  31,599  31,687  31,771  
Sales of stock through the Employee Stock Purchase Plan    
Stock compensation related to restricted stock vesting and retirement savings plan contributions38  34  358  414  
Purchases of treasury stock and buyback of shares for taxes—  (163) (114) (717) 
Issuance of stock in conjunction with acquisition including stock attributed to future compensation170  54  337  54  
End of period32,272  31,526  32,272  31,526  

See accompanying notes to interim unaudited condensed consolidated financial statements.
5


Perficient, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows
 (in thousands)
Six Months Ended June 30,
 20202019
Operating Activities
Net income$15,583  $15,554  
Adjustments to reconcile net income to net cash provided by operations:
     Depreciation2,605  2,086  
     Amortization8,320  8,147  
     Deferred income taxes252  2,073  
     Non-cash stock compensation and retirement savings plan contributions9,472  8,356  
     Amortization of debt discount and issuance costs2,416  2,307  
     Adjustment to fair value of contingent consideration for purchase of businesses1,732  (308) 
Changes in operating assets and liabilities, net of acquisitions:  
     Accounts receivable13,634  2,947  
     Other assets2,166  (7,980) 
     Accounts payable(6,996) (9,282) 
     Other liabilities(11,684) (88) 
Net cash provided by operating activities37,500  23,812  
Investing Activities  
Purchase of property and equipment(2,447) (3,440) 
Capitalization of internally developed software costs(1,080) (523) 
Purchase of businesses, net of cash acquired(91,201) (10,663) 
Net cash used in investing activities(94,728) (14,626) 
Financing Activities  
Proceeds from line of credit20,000  —  
Payments on line of credit(8,000) —  
Payment of contingent consideration for purchase of business(876) —  
Proceeds from the sale of stock through the Employee Stock Purchase Plan116  85  
Purchases of treasury stock—  (16,260) 
Remittance of taxes withheld as part of a net share settlement of restricted stock vesting(4,861) (3,965) 
Net cash provided by (used in) financing activities6,379  (20,140) 
Effect of exchange rate on cash and cash equivalents(335) 252  
Change in cash and cash equivalents(51,184) (10,702) 
Cash and cash equivalents at beginning of period70,728  44,984  
Cash and cash equivalents at end of period$19,544  $34,282  
Supplemental Disclosures:
Cash paid for income taxes$1,588  $3,041  
Cash paid for interest$1,813  $1,844  
Non-Cash Investing Activity:  
Stock issued for purchase of businesses$8,729  $1,294  
Liability incurred for purchase of property and equipment$486  $2,278  
See accompanying notes to interim unaudited condensed consolidated financial statements.
6


PERFICIENT, INC.
NOTES TO INTERIM UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
SEPTEMBERJUNE 30, 20172020
 
1. Basis of Presentation
 
The accompanying interim unaudited condensed consolidated financial statements of Perficient, Inc. and its subsidiaries (collectively, the “Company”) have been prepared in accordance with U.S. generally accepted accounting principles (“U.S. GAAP”) and are presented in accordance with the rules and regulations of the Securities and Exchange Commission (the “SEC”) applicable to interim financial information. Accordingly, certain note disclosures have been condensed or omitted. In the opinion of management, the interim unaudited condensed consolidated financial statements reflect all adjustments (consisting of only normal recurring adjustments) necessary for a fair presentation of the Company’s financial position, results of operations and cash flows for the periods presented. These financial statements should be read in conjunction with the Company’s consolidated financial statements and notes thereto filed with the SEC in the Company’s Annual Report on Form 10-K for the year ended December 31, 2016. Operating2019.

Through June 30, 2020, the Company had not experienced a material impact to its business, operations or financial results as a result of the novel coronavirus (COVID-19) pandemic. However, operating results for the three and ninesix months ended SeptemberJune 30, 2017, respectively, may2020 are not benecessarily indicative of the results that may be expected for the full fiscal year endingended December 31, 2017.2020, particularly in light of the COVID-19 pandemic and its effects on domestic and global economies. To limit the spread of COVID-19, governments have imposed, and may continue to impose, among other things, travel and business operation restrictions and stay-at-home orders and social distancing guidelines, causing some businesses to adjust, reduce or suspend operating activities. While certain of these restrictions and guidelines have been lifted or relaxed, they may be reinstituted in response to continuing effects of the pandemic. These disruptions and restrictions could adversely affect our operating results due to, among other things, reduced demand for our services and solutions, requests for discounts or extended payment terms, or customer bankruptcies. For more information, refer to the statements included under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2019, in “Part II – Item 1A – Risk Factors” in our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2020, and in “Part I – Item 2 – Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Part II – Item 1A – Risk Factors” in this Form 10-Q.


2. Summary of Significant Accounting Policies
 
Use of Estimates
 

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from those estimates, and such differences could be material to the financial statements.


Except for the accounting policies related to the allowance for credit losses that were updated as a result of the adoption of Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments issued by the Financial Accounting Standards Board (the “FASB”), there have been no changes to significant accounting policies described in the Annual Report on Form 10-K for the year ended December 31, 2019, filed with the SEC on February 25, 2020, that have had a material impact on the Company’s condensed consolidated financial statements and related notes. See Note 8, Allowance for Credit Losses, for updated policies related to the allowance for credit losses.

3. Recent Accounting Pronouncements

        In June 2016, the FASB issued ASU No. 2016-13, which amended the guidance of FASB Accounting Standards Codification (“ASC”) Topic 326, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. ASU No. 2016-13 requires the immediate recognition of estimated credit losses expected to occur over the remaining life of many financial assets, including trade receivables. The Company adopted this ASU on January 1, 2020 using a modified retrospective approach, which allows the impact of adoption to be recorded through a cumulative effect adjustment to retained earnings without restating comparative periods. The cumulative effect adjustment for adoption of ASU No. 2016-13 resulted in a decrease of $0.4 million in Accounts receivable, net and a decrease of $0.3 million in Retained earnings, net of tax, as of January 1, 2020. Refer to Note 8, Allowance for Credit Losses, for additional disclosures resulting from the adoption of ASU No. 2016-13.

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4. Revenue
 
The Company’s revenues consist of services and software and hardware sales. In accordance with ASC Topic 606, Revenue Recognitionfrom Contracts with Customers, revenues are recognized when control of services or goods are transferred to clients, in an amount that reflects the consideration the Company expects to be entitled to in exchange for those services or goods.

ServiceServices Revenues

Services revenues are primarily derived fromcomprised of professional services providedthat include developing, implementing, automating and extending business processes, technology infrastructure, and software applications. The Company’s professional services span multiple industries, platforms and solutions; however, the Company has remained relatively diversified and does not believe that it has significant revenue concentration within any single industry, platform or solution.

Professional services revenues are recognized over time as services are rendered. Most projects are performed on a time and materials basis, while a portion of revenues is derived from projects performed on a fixed fee or fixed fee percent complete basis. For time and material contracts, service revenues are generally recognized and billedinvoiced by multiplying the number of hours expended in the performance of the contract by the established billinghourly rates. For fixed fee projects, servicecontracts, revenues are generally recognized and invoiced by multiplying the fixed rate per time period established in the contract by the number of time periods elapsed. For fixed fee percent complete contracts, revenues are generally recognized using an input method based on the ratio of hours expended to total estimated hours. Amounts invoicedhours, and collected in excess of revenues recognized are classified as deferred revenues. In conjunction with services provided, the Company occasionally receives referral fees under partner programs. These referral fees are recognized when earned and recorded within service revenues. Revenues from software and hardware sales are generally recorded on a gross basis considering the Company’s role as a principal in the transaction.  Revenues from sales of third-party software-as-a-service arrangements where the Company is not the primary obligor are recorded on a net basis. On many projects the Company is also reimbursed for out-of-pocket expenses including travel and other project-related expenses.  These reimbursements are included as a component of revenues. The Company does not realize any profit on reimbursable expenses.

Unbilled revenues represent the project time and expenses that have been incurred, but not yet billed to the client, prior to the end of the fiscal period. For time and materials projects, the client is invoiced for the amount of hours worked multiplied by the billing rates as stated in the contract. For fixed fee arrangements, the client is invoiced according to the agreed-upon schedule detailing the amount and timing of payments in the contract.

Clients are typically billed monthly for services provided during that month but can be billed on a more or less frequent basis as determined by the contract. If the time and expenses are worked/incurredis worked and approved at the end of a fiscal period and the invoice has not yet been sent to the client, the amount is recorded as unbilled revenue once the Company verifies all other revenue recognition criteria have been met.

Revenuesmet, and the amount is classified as a receivable as the right to consideration is unconditional at that point. Amounts invoiced in excess of revenues recognized are recognized when the following criteriacontract liabilities, which are met: (1) persuasive evidence of the customer arrangement exists; (2) fees are fixed and determinable; (3) delivery and acceptance have occurred; and (4) collectability is reasonably assured. The Company’s policy for revenue recognition in instances where multiple deliverables are sold contemporaneously to the same customer is in accordance with the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Subtopic 985-605, Software – Revenue Recognition, ASC Subtopic 605-25, Revenue Recognition – Multiple-Element Arrangements, and ASC Section 605-10-S99 (Staff Accounting Bulletin Topic 13,  Revenue Recognition). Specifically, if the Company enters into contracts for the sale of services and software or hardware, then the Company evaluates whether each element should be accounted for separately by considering the following criteria: (1) whether the deliverables have value to the client on a stand-alone basis; and (2) whether delivery or performance of the undelivered item or items is considered probable and substantiallyclassified as deferred revenues in the control of the Company (only if the arrangement includes a general right of return related to the delivered item). Further, for sales of softwareUnaudited Condensed Consolidated Balance Sheet. The term between invoicing and services, the Company also evaluates whether the services are essential to the functionality of the software and if it has fair value evidence for each deliverable. If the Company has concluded that the separation criteria are met, then it accounts for each deliverable in the transaction separately, based on the relevant revenue recognition policies. Generally, all deliverables of the Company’s multiple element arrangements meet these criteria and are accounted for separately, with the arrangement consideration allocated among the deliverables using vendor specific objective evidence of the selling price. As a result, the Company generally recognizes software and hardware sales upon delivery to the customer and services consistent with the policies described herein.
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Further, delivery of software and hardware sales, when sold contemporaneously with services, can generally occur at varying times depending on the specific client project arrangement. Delivery of services generally occurs over a period of time consistent with the timeline as outlined in the client contract.

There are no significant cancellation or termination-type provisions for the Company’s software and hardware sales.payment due date is not significant. Contracts for professional services provide for a general right, to the client or the Company, to cancel or terminate the contract within a given period of time (generally 10 to 30 days’ notice is required). The client is responsible for any time and expenses incurred up to the date of cancellation or termination of the contract.
The Company Certain contracts may provide multiple services under the terms of an arrangement and is required to assess whether oneinclude volume discounts or more units of accountingholdbacks, which are present.  Service fees are typically accounted for as one unit of accounting.variable consideration, but are not typically significant. The Company followsestimates variable consideration based on historical experience and forecasted sales and includes the guidelines discussed above in determining revenues; however, certain judgments and estimates are made and used to determine revenues recognized in any fiscal period. If estimates are revised, material differences may resultvariable consideration in the amounttransaction price.

Other services revenues are comprised of hosting fees, partner referral fees, maintenance agreements, training and timinginternally developed software-as-a-service (“SaaS”) sales. Revenues from hosting fees, maintenance agreements, training and internally developed SaaS sales are generally recognized over time using a time-based measure of progress as services are rendered. Partner referral fees are recorded at a point in time upon meeting specified requirements set by each partner to earn the respective fee.

On many professional service projects, the Company is also reimbursed for out-of-pocket expenses including travel and other project-related expenses. These reimbursements are included as a component of the transaction price of the respective professional services contract and are invoiced as the expenses are incurred. The Company structures its professional services arrangements to recover the cost of reimbursable expenses without a markup.

Software and Hardware Revenues

Software and hardware revenues are comprised of third-party software and hardware resales, in which the Company is considered the agent, and sales of internally developed software, in which the Company is considered the principal. Third-party software and hardware revenues are recognized and invoiced when the Company fulfills its obligation to arrange the sale, which occurs when the purchase order with the vendor is executed and the customer has access to the software or the hardware has been shipped to the customer. Internally developed software revenues are recognized and invoiced when control is transferred to the customer, which occurs when the software has been made available to the customer and the license term has commenced. Revenues from third-party software and hardware sales are recorded on a net basis, while revenues from internally developed software sales are recorded on a gross basis. There are no significant cancellation or termination-type provisions for a given period.the Company’s software and hardware sales, and the term between invoicing and payment due date is not significant.

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Revenues are presented net of taxes assessed by governmental authorities. Sales taxes are generally collected and subsequently remitted on all software and hardware sales and certain services transactions as appropriate.


3.Arrangements with Multiple Performance Obligations

Arrangements with clients may contain multiple promises such as delivery of software, hardware, professional services or post-contract support services. These promises are accounted for as separate performance obligations if they are distinct. For arrangements with clients that contain multiple performance obligations, the transaction price is allocated to the separate performance obligations based on estimated relative standalone selling price, which is estimated by the expected cost plus a margin approach, taking into consideration market conditions and competitive factors. Because contracts that contain multiple performance obligations are typically short term due to the contract cancellation provisions, the allocation of the transaction price to the separate performance obligations is not considered a significant estimate.

Contract Costs

In accordance with the terms of the Company’s sales commission plan, commissions are not earned until the related revenue is recognized. Therefore, sales commissions are expensed as they are earned. Certain sales incentives are accrued based on achievement of specified bookings goals. For these incentives, the Company applies the practical expedient that allows the Company to expense the incentives as incurred, since the amortization period would have been one year or less.

Deferred Revenue

The Company’s deferred revenue balance as of June 30, 2020 and December 31, 2019 was $7.0 million and $7.7 million, respectively. During the six months ended June 30, 2020, deferred revenue balances of $4.0 million were assumed in the Company’s acquisitions and $6.0 million was recognized in revenue that was included in the deferred revenue balance at the beginning of the period.

Transaction Price Allocated to Remaining Performance Obligations
Due to the ability of the client or the Company to cancel or terminate the contract within a given period of time (generally 10 to 30 days’ notice is required), the majority of the Company’s contracts have a term of less than one year. The Company does not disclose the value of unsatisfied performance obligations for contracts with an original maturity date of one year or less or time and materials contracts for which the Company has the right to invoice for services performed. Revenue related to unsatisfied performance obligations for remaining contracts as of June 30, 2020 was immaterial.
Disaggregation of Revenue

        The following table presents revenue disaggregated by revenue source and pattern of revenue recognition (in thousands):
 Three Months Ended June 30,
20202019
 Over TimePoint In TimeTotal RevenuesOver TimePoint In TimeTotal Revenues
Time and materials contracts$102,294  $—  $102,294  $96,084  $—  $96,084  
Fixed fee percent complete contracts14,015  —  14,015  10,414  —  10,414  
Fixed fee contracts24,260  —  24,260  25,955  —  25,955  
Reimbursable expenses1,530  —  1,530  4,390  —  4,390  
Total professional services fees142,099  —  142,099  136,843  —  136,843  
Other services revenue*3,316  421  3,737  3,524  867  4,391  
Total services145,415  421  145,836  140,367  867  141,234  
Software and hardware—  503  503  —  635  635  
Total revenues$145,415  $924  $146,339  $140,367  $1,502  $141,869  

* Other services revenue primarily consists of hosting fees, maintenance, training, internally developed SaaS and partner referral fees.

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Six Months Ended June 30,
20202019
Over TimePoint In TimeTotal RevenuesOver TimePoint In TimeTotal Revenues
Time and materials contracts$202,285  $—  $202,285  $184,462  $—  $184,462  
Fixed fee percent complete contracts25,636  —  25,636  22,872  —  22,872  
Fixed fee contracts49,288  —  49,288  50,135  —  50,135  
Reimbursable expenses5,924  —  5,924  8,304  —  8,304  
Total professional services fees283,133  —  283,133  265,773  —  265,773  
Other services revenue*6,946  1,159  8,105  6,869  1,458  8,327  
Total services290,079  1,159  291,238  272,642  1,458  274,100  
Software and hardware—  663  663  —  1,584  1,584  
Total revenues$290,079  $1,822  $291,901  $272,642  $3,042  $275,684  

* Other services revenue primarily consists of hosting fees, maintenance, training, internally developed SaaS and partner referral fees.

The following table presents revenue disaggregated by geographic area, as determined by the billing address of customers (in thousands):

Three Months Ended June 30,Six Months Ended June 30,
 2020201920202019
United States$143,492  $138,518  $286,062  $268,964  
Canada883  701  1,962  1,282  
Other countries1,964  2,650  3,877  5,438  
Total revenues$146,339  $141,869  $291,901  $275,684  

5. Stock-Based Compensation
 
The fair value of restricted stock awards is based on the value of the Company’s common stock on the date of the grant. Stock-based compensation is accounted for in accordance with ASC Topic 718, Compensation – Stock Compensation. Under this guidance, the Company recognizes share-based compensation ratably using the straight-line attribution method over the requisite service period, which is generally three years. In addition, pursuant to Accounting Standards Update (“ASU”) No. 2016-09, Improvements to Employee Share-Based Payment Accounting, the Company has continued to electelected to estimate the amount of expected forfeitures when calculating share-based compensation, instead of accounting for forfeitures as they occur. The fair value of restricted stock awards is based on the value of the Company’s common stock on the date of the grant.


Stock Award Plans
 
The Company’s Second Amended and Restated Perficient, Inc. 2012 Long Term Incentive Plan (as amended, the “Incentive Plan”) allows for the granting of various types of stock awards, not to exceed a total of 7.0 million shares, to eligible individuals. The Compensation Committee of the Board of Directors administers the Incentive Plan and determines the terms of all stock awards made under the Incentive Plan. The Incentive Plan was increased by 2.0 million shares onAs of June 14, 2017 after the Company’s stockholders approved the increase at the Company’s 2017 annual meeting of stockholders. Following the increase, the Company may issue stock awards of up to 7.030, 2020, there were 1.7 million shares of Common Stock pursuant to the Incentive Plan. As of September 30, 2017, there were 3.3 million shares of Common Stockcommon stock available for issuance under the Incentive Plan.
 
Stock-based compensation cost recognized for the three and ninesix months ended SeptemberJune 30, 20172020 was approximately $3.6$5.1 million and $11.0$9.7 million, respectively, which included $0.6$0.9 million and $1.9$1.7 million, respectively, of expense for retirement savings plan contributions. The associated current and future income tax benefitsbenefit recognized were $1.1was $1.5 million and $3.4$2.9 million for the three and ninesix months ended SeptemberJune 30, 2017,2020, respectively. Stock-based compensation cost recognized for the three and ninesix months ended SeptemberJune 30, 20162019 was approximately $3.2$4.4 million and $10.6$8.9 million, respectively, which included $0.6$0.8 million and $1.9$1.5 million, respectively, of expense for retirement savings plan contributions. The associated current and future income tax benefitsbenefit recognized were $1.2was $0.9 million and $3.5$1.8 million for the three and ninesix months ended SeptemberJune 30, 2016,2019, respectively. As of SeptemberJune 30, 2017,2020, there was $15.0$23.6 million of total unrecognized compensation cost related to non-vested share-based awards. This cost is expected to be recognized overawards with a weighted-average periodremaining life of two years.



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Restricted stock activity for the ninesix months ended SeptemberJune 30, 20172020 was as follows (shares in thousands):
 
 Shares  
Weighted-Average
Grant Date Fair Value
 
Restricted stock awards outstanding at December 31, 2016  1,403  $17.52 
SharesWeighted-Average
Grant Date Fair Value
Restricted stock awards outstanding at December 31, 2019Restricted stock awards outstanding at December 31, 20191,097  $27.14  
Awards granted  379   18.31 Awards granted179  44.06  
Awards vested  (334)  19.78 Awards vested(305) 23.08  
Awards forfeited  (119)  16.27 Awards forfeited(47) 33.39  
Restricted stock awards outstanding at September 30, 2017  1,329  $17.30 
Restricted stock awards outstanding at June 30, 2020Restricted stock awards outstanding at June 30, 2020924  $31.45  
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4.6. Net Income per Share
 
The following table presents the calculation of basic and diluted net income per share (in thousands, except per share information):

  Three Months Ended  Nine Months Ended 
  September 30,  September 30, 
  2017  2016  2017  2016 
Net income $7,027  $5,545  $12,146  $16,766 
Basic:                
Weighted-average shares of common stock outstanding  32,673   34,128   32,997   34,040 
Shares used in computing basic net income per share  32,673   34,128   32,997   34,040 
Effect of dilutive securities:                
Restricted stock subject to vesting  459   479   450   468 
Contingently issuable shares (1)  -   -   -   2 
Shares issuable for acquisition consideration (2)  859   470   638   502 
Shares used in computing diluted net income per share  33,991   35,077   34,085   35,012 
                 
Basic net income per share $0.22  $0.16  $0.37  $0.49 
Diluted net income per share $0.21  $0.16  $0.36  $0.48 
                 
Anti-dilutive options and restricted stock not included in the calculation of diluted net income per share  -   -   117   - 

(1)For the nine months ended September 30, 2016, this represents the shares issued to Zeon Solutions Incorporated and certain related entities (collectively, “Zeon”) pursuant to the Asset Purchase Agreement.
Three Months Ended June 30,Six Months Ended June 30,
 2020201920202019
Net income$6,609  $8,528  $15,583  $15,554  
Basic:
Weighted-average shares of common stock outstanding31,888  31,343  31,763  31,359  
Shares used in computing basic net income per share31,888  31,343  31,763  31,359  
Effect of dilutive securities:
Restricted stock subject to vesting265  495  401  558  
Shares issuable for acquisition consideration (1)224  202  203  249  
Shares issuable for conversion of convertible senior notes—  —  77  —  
Shares used in computing diluted net income per share32,377  32,040  32,444  32,166  
Basic net income per share$0.21  $0.27  $0.49  $0.50  
Diluted net income per share$0.20  $0.27  $0.48  $0.48  

(2)For the three and nine months ended September 30, 2017, this represents the shares held in escrow pursuant to: (i) the Asset Purchase Agreement with BioPharm Systems, Inc. (“BioPharm”); (ii) the Asset Purchase Agreement with Zeon; (iii) the Asset Purchase Agreement with The Pup Group, Inc. d/b/a Enlighten (“Enlighten”); (iv) the Asset Purchase Agreement with RAS & Associates, LLC (“RAS”); and (v) the Asset Purchase Agreement with Clarity Consulting, Inc. and Truth Labs, LLC. (together, “Clarity”), as part of the consideration. For the three and nine months ended September 30, 2016, this represents the shares held in escrow pursuant to: (i) the Asset Purchase Agreement with BioPharm; (ii) the Asset Purchase Agreement with Zeon; (iii) the Stock Purchase Agreement for Market Street Solutions, Inc. (“Market Street”); and (iv) the Asset Purchase Agreement with Enlighten, as part of the consideration.
(1)For the three and six months ended June 30, 2020, this represents the shares held in escrow pursuant to: (i) the Asset Purchase Agreement with RAS & Associates, LLC (“RAS”); (ii) the Asset Purchase Agreement with Zeon Solutions Incorporated and certain related entities (collectively, “Zeon”); (iii) the Asset Purchase Agreement with Stone Temple Consulting Corporation (“Stone Temple”); (iv) the Asset Purchase Agreement with Sundog Interactive, Inc. (“Sundog”); (v) the Asset Purchase Agreement with MedTouch LLC (“MedTouch”); (vi) the Asset Purchase Agreement with Catalyst Networks, Inc. (“Brainjocks”); and (vii) the Stock Purchase Agreement with the shareholders of Productora de Software S.A.S. (“PSL”), as part of the consideration. For the three and six months ended June 30, 2019, this represents the shares held in escrow pursuant to: (i) the Asset Purchase Agreement with Zeon; (ii) the Asset Purchase Agreement with RAS; (iii) the Asset Purchase Agreement with Southport Services Group, LLC (“Southport”); (iv) the Asset Purchase Agreement with Stone Temple; (v) the Agreement and Plan of Merger with Elixiter, Inc. (“Elixiter”); and (vi) the Asset Purchase Agreement with Sundog, as part of the consideration.


5. Commitments and Contingencies

From time to time the Company is involved in legal proceedings, claims and litigation related to employee claims, contractual disputes and taxes        The number of anti-dilutive securities not included in the ordinary coursecalculation of business. Although the Company cannot predict the outcome of such matters, currently the Company has no reason to believe the disposition of any current matter could reasonably be expected to have a material adverse impact on the Company’s financial position, results of operations or the ability to carry on any of its business activities.

In June 2016, the Company entered into an agreement to purchase software licenses for internal use payable over a two-year period. As a result, the Company has recorded $0.8 million in “Other current liabilities” in the Condensed Consolidated Balance Sheet as of September 30, 2017 (unaudited).

Certain of the Company’s operating leases contain predetermined fixed escalations of minimum rentals during the original lease terms. For these leases, the Company recognizes the related rental expense on a straight-line basis over the life of the lease and records the difference between the amounts charged to operations and amounts paid as accrued rent expense.
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The Company leases office space and certain equipment under various operating lease agreements. The Company has the option to extend the term of certain lease agreements. Future minimum commitments under these lease agreements as of September 30, 2017diluted net income per share were as follows (in thousands):
  
Operating
Leases
 
2017 remaining $1,620 
2018  6,350 
2019  6,317 
2020  5,971 
2021  4,398 
Thereafter  5,413 
Total minimum lease payments $30,069 
Three Months Ended June 30,Six Months Ended June 30,
 2020201920202019
Restricted stock subject to vesting174  —  121  52  
Convertible senior notes3,823  3,823  —  3,823  
Warrants related to the issuance of convertible senior notes3,823  3,823  3,823  3,823  
Total anti-dilutive securities7,820  7,646  3,944  7,698  
Rent expense for the three and nine months ended September 30, 2017 was $2.1 million and $6.0 million, respectively. Rent expense for the three and nine months ended September 30, 2016 was $1.8 million and $5.5 million, respectively.
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6.        See Note 11, Long-term Debt for further information on the convertible senior notes and warrants related to the issuance of convertible notes.

The Company’s Board of Directors has authorized the repurchase of up to $265.0 million of Company common stock through a stock repurchase program through June 30, 2021. The program could be suspended or discontinued at any time, based on market, economic, or business conditions. The timing and amount of repurchase transactions will be determined by management based on its evaluation of market conditions, share price, and other factors. Since the program’s inception on August 11, 2008, the Company has repurchased approximately $220.0 million (15.4 million shares) of outstanding common stock through June 30, 2020.

7. Balance Sheet Components

June 30, 2020 (unaudited)December 31, 2019
Accounts receivable:(in thousands)
Billed accounts receivable, net$78,023  $87,021  
Unbilled revenues, net49,884  42,097  
Total$127,907  $129,118  
  
September 30, 2017
(unaudited)
 December 31, 2016 
 (in thousands) 
Accounts receivable:    
Accounts receivable $72,251  $80,461 
Unbilled revenues  36,807   24,518 
Allowance for doubtful accounts  (968)  (1,277)
Total $108,090  $103,702 


Property and equipment:      Property and equipment:  
Computer hardware (useful life of 3 years) $13,160  $12,191 Computer hardware (useful life of 3 years)$14,320  $12,995  
Software (useful life of 1 to 7 years)Software (useful life of 1 to 7 years)5,319  5,272  
Furniture and fixtures (useful life of 5 years)  3,548   3,306 Furniture and fixtures (useful life of 5 years)4,262  3,883  
Leasehold improvements (useful life of 5 years)  2,295   1,958 Leasehold improvements (useful life of 5 years)6,344  5,674  
Software (useful life of 1 to 7 years)  5,159   9,186 
Less: Accumulated depreciation  (16,737)  (17,753)Less: Accumulated depreciation(17,757) (15,654) 
Total $7,425  $8,888 Total$12,488  $12,170  
Other current liabilities:      
Accrued variable compensation $9,159  $10,979 
Deferred revenue  3,025   3,138 
Payroll related costs  3,188   2,607 
Accrued subcontractor fees  543   1,049 
Accrued medical claims expense  1,924   1,859 
Professional fees  332   420 
Estimated fair value of contingent consideration liability (1)  4,168   3,384 
Net working capital settlements  -   62 
Other current liabilities  5,713   4,139 
Total $28,052  $27,637 


Other non-current liabilities:      
Deferred compensation liability $4,173  $3,662 
Deferred income taxes  12,860   12,853 
Other non-current liabilities  1,996   2,543 
Total $19,029  $19,058 

Other current liabilities:  
Estimated fair value of contingent consideration liability (1)$27,161  $4,196  
Current operating lease liabilities11,207  8,992  
Accrued variable compensation18,349  27,030  
Deferred revenues6,990  7,733  
Other current liabilities7,285  5,841  
Payroll related costs5,654  3,716  
Professional fees2,506  1,758  
Accrued medical claims expense1,766  1,905  
Accrued subcontractor fees180  332  
Total$81,098  $61,503  

Other non-current liabilities:  
Deferred income taxes$20,486  $11,108  
Deferred compensation liability5,976  5,566  
Non-current software accrual4,384  5,226  
Other non-current liabilities13,153  8,680  
Total$43,999  $30,580  

(1)As of June 30, 2020, represents the fair value estimate of revenue and earnings-based contingent consideration that was realized by Sundog and may be realized by MedTouch, Brainjocks, and the shareholders of PSL, 12 months after the respective acquisitions. As of December 31, 2019, represents the fair value estimate of revenue and earnings-based contingent consideration that may be realized by Sundog and was realized by the shareholders of Elixiter 12 months after the respective acquisitions.

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8. Allowance for Credit Losses

The Company adopted ASU No. 2016-13 on January 1, 2020. See Note 3, Recent Accounting Pronouncements, for a discussion of the ASU and the impact of adoption. As a result of the adoption, the Company amended its accounting policies for the allowance for credit losses. In accordance with ASU No. 2016-13, the Company evaluates its allowance based on expected losses rather than incurred losses, which is known as the current expected credit loss (“CECL”) model. The allowance is determined using the loss rate approach and is measured on a collective (pool) basis when similar risk characteristics exist. Where financial instruments do not share risk characteristics, they are evaluated on an individual basis. The allowance is based on relevant available information, from internal and external sources, relating to past events, current conditions, and reasonable and supportable forecasts. A higher allowance for credit losses was recorded during the six months ended June 30, 2020 due to the likely adverse impact the COVID-19 pandemic has had and will have on factors that affect our estimate of future credit losses.

Activity in the allowance for credit losses is summarized as follows (in thousands):
(1)As of September
Six Months Ended
June
30, 2017, represents the fair value estimate of additional earnings-based contingent consideration that may be realized by Clarity twelve months after the acquisition. As of2020
Balance at December 31, 2016, represents the fair value estimate2019$464 
Impact of additional earnings-based contingent consideration that may be realized by the Market Street selling shareholders, Enlighten and Bluetube twelve months after the applicable acquisition.ASU No. 2016-13 adoption423 
Opening balance at January 1, 2020887 
Charges to expense956 
Uncollected balances written off, net of recoveries(128)
Balance at June 30, 2020$1,715 

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7.9. Business Combinations


2016 Acquisition2020 Acquisitions


Acquisition of BluetubeMedTouch


On October 12, 2016,January 6, 2020, the Company acquired substantially all of the assets of Bluetube pursuant to the terms of an Asset Purchase Agreement.  Bluetube was a digital marketing agency specializing in the development, implementation, integration and support of custom website and enterprise mobile solutions. The acquisition of Bluetube enhanced and expanded the Company’s digital strategy, creative services, mobile and marketing expertise.

The Company’s total allocable purchase price consideration was $9.1 million. The purchase price was comprised of $7.2 million in cash paid increased by $1.9 million representing the initial fair value estimate of additional revenue and earnings-based contingent consideration. Bluetube realized the maximum cash payout pursuant to the Asset Purchase Agreement and, as a result, the Company recorded a pre-tax adjustment of $0.8 million in “Adjustment to fair value of contingent consideration” on the Unaudited Condensed Consolidated Statements of Operations during the nine months ended September 30, 2017 and paid $2.7 million in contingent consideration in August 2017. The Company incurred approximately $0.5 million in transaction costs, which were expensed when incurred.

The Company allocated the total purchase price consideration between tangible assets, identified intangible assets, liabilities, and goodwill as follows (in millions):

Acquired tangible assets $0.9 
Acquired intangible assets  3.1 
Liabilities assumed  (0.6)
Goodwill  5.7 
Total purchase price $9.1 

The amount of goodwill expected to be deductible for tax purposes is $6.7 million.

The following table presents details of the intangible assets acquired during the year ended December 31, 2016 (dollars in millions):

 Weighted Average Useful Life Estimated Useful Life Aggregate Acquisitions 
Customer relationships5 years 5 years $2.5 
Customer backlog6 months 6 months  0.4 
Non-compete agreements5 years 5 years  0.2 
Trade name1 year 1 year  - 
Total acquired intangible assets       $3.1 

2017 Acquisition

Acquisition of RAS

On January 3, 2017, the Company acquired substantially all of the assets of RAS through a wholly-owned subsidiary of the Company,MedTouch, pursuant to the terms of an Asset Purchase Agreement. The acquisition of RASMedTouch expands the Company’s expertise in management consulting offerings with additional strategy, operations and business process optimization.digital healthcare marketing services.


The Company’s total allocable purchase price consideration was $10.4 million.$20.1 million, subject to finalization of a net working capital settlement. The purchase price was comprised of $7.1$13.9 million in cash paid and $2.1$1.9 million in Company common stock issued at closing, reducedincreased by $0.6$0.1 million as a result of afor an estimated net working capital adjustment settled in Company common stock surrendered by RAS in September 2017.due to the seller. The purchase price also included $1.8$4.2 million representing the initial fair value estimate of additional revenue and earnings-based contingent consideration, which may be realized by the seller twelve12 months after the closing date of the acquisition with a maximum cash payout of $3.8$10.2 million. As of SeptemberJune 30, 2017,2020, the Company’s best estimate of the fair value of the contingent consideration is zero. As a result, thewas $6.2 million. The Company recorded a pre-tax adjustment in “Adjustment to fair value of contingent consideration” on the Unaudited Condensed Consolidated Statements of Operations of $0.5 million and $1.8$2.0 million during the three and nine months ended SeptemberJune 30, 2017.2020. The Company incurred approximately $0.5$0.6 million in transaction costs, which were expensed when incurred.
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The Company allocatedhas estimated the allocation of the total purchase price consideration between tangible assets, identified intangible assets, liabilities, and goodwill as follows (in millions):

Acquired tangible assets $0.9 
Acquired intangible assets  5.1 
Liabilities assumed  (1.0)
Goodwill  5.4 
Total purchase price $10.4 


Acquired tangible assets$4.6 
Identified intangible assets6.7 
Liabilities assumed(6.0)
Goodwill14.8 
Total purchase price$20.1 

The amount of goodwill expected to be deductible for tax purposes, excluding contingent consideration, is $3.7$11.4 million.




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Acquisition of ClarityBrainjocks


On June 22, 2017,March 23, 2020, the Company acquired substantially all of the assets of Clarity,Brainjocks, pursuant to the terms of an Asset Purchase Agreement. The acquisition of Clarity buildsBrainjocks expands the Company’s Microsoft offeringsstrategic marketing and qualifications and increases the Company’s presence in the North Central region and, specifically, the Chicago market.technical delivery services.


The Company has initially estimated the total allocable purchase price consideration to be $41.6$21.2 million. The purchase price was comprised of $30.7$15.8 million in cash paid and $7.3$2.4 million in Company common stock issued at closing, reducedincreased by $0.5$0.7 million for an estimated net working settlementcapital adjustment due fromto the seller. The purchase price also included $4.1$2.3 million representing the initial fair value estimate of additional revenue and earnings-based contingent consideration, which may be realized by the seller twelve12 months after the closing date of the acquisition with a maximum cash payout of $9.2$4.8 million. The Company incurred approximately $0.9$1.1 million in transaction costs, which were expensed when incurred.

As part On May 4, 2020 pursuant to a separate Asset Purchase Agreement, a wholly-owned subsidiary of the consideration transferred forCompany completed the acquisition of Clarity,substantially all of the assets of Brainjocks Europe d.o.o. Novi Sad, an affiliate of Brainjocks operating in Serbia. With the completion of this acquisition, the Company issued common stock to owners of Clarity who are continuing with the Company with restrictions that limit the ability to sell the common stock and that lapse over a certain period, or over an accelerated period upon meeting specified employment milestones. As such, an estimated $0.9 million of the common stock value was attributed to future compensation and recorded as an asset within “Other current assets” and “Other non-current assets”now has facilities located in the Condensed Consolidated Balance Sheet as of September 30, 2017 (unaudited), to be amortized over the requisite service period.Novi Sad, Serbia.


The Company has estimated the allocation of the total purchase price consideration between tangible assets, identified intangible assets, liabilities, and goodwill as follows (in millions):

Acquired tangible assets $6.3 
Acquired intangible assets  15.4 
Liabilities assumed  (3.9)
Goodwill  23.8 
Total purchase price $41.6 


Acquired tangible assets$7.0 
Identified intangible assets8.5 
Liabilities assumed(5.0)
Goodwill10.7 
Total purchase price$21.2 

The amount of goodwill expected to be deductible for tax purposes, excluding contingent consideration, is $21.3$8.6 million.


Acquisition of PSL

        On June 17, 2020, a wholly-owned subsidiary of the Company acquired PSL pursuant to the terms of a Stock Purchase Agreement. PSL is based in Medellin, Colombia, with additional locations in Bogota and Cali, Colombia. The acquisition of PSL strengthens the Company’s global delivery capabilities, enhancing its nearshore systems and custom software application development, testing, and ongoing support for customers. PSL adds more than 600 skilled professionals and brings strategic client relationships with customers across several industries.

        The Company has initially estimated the total allocable purchase price consideration to be $82.0 million, net of cash acquired. The purchase price was comprised of $60.9 million in cash paid (net of cash acquired) and $4.5 million in Company common stock issued at closing, increased by $0.4 million for an estimated net working capital adjustment due to the sellers. The purchase price also included $16.2 million representing the initial fair value estimate of additional revenue and earnings-based contingent consideration, which may be realized by the sellers 12 months after the closing date of the acquisition with a maximum cash payout of $22.2 million. The Company incurred approximately $2.0 million in transaction costs, which were expensed when incurred.

The Company has estimated the allocation of the total purchase price consideration between tangible assets, identified intangible assets, liabilities, and goodwill as follows (in millions):

Acquired tangible assets$11.1 
Identified intangible assets30.0 
Liabilities assumed(16.0)
Goodwill56.9 
Total purchase price$82.0 

        The goodwill is non-deductible for tax purposes.

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The above purchase price accounting estimates for MedTouch are pending finalization of a net working capital adjustment, while the purchase price accounting estimates for Brainjocks and PSL are pending finalization of certain acquired tangible and intangible assets, and contingent consideration valuation, and a net working capital settlement that is subject to final adjustment as the Company obtains additionalevaluates information during the measurement period.


The following table presents details of the intangible assets acquired during the ninesix months ended SeptemberJune 30, 20172020 (dollars in millions):.

 Weighted Average Useful Life Estimated Useful Life Aggregate Acquisitions 
Customer relationships6 years 6 years $17.3 
Customer backlog1 year 3 months - 1 year  1.8 
Non-compete agreements5 years 2 - 5 years  0.7 
Trade name1 year 1 year  0.1 
Internally developed software4 years 4 years  0.6 
Total acquired intangible assets       $20.5 

Weighted Average Useful LifeEstimated Useful LifeAggregate Acquisitions
Customer relationships7 years7 years$34.2 
Customer backlog1 year1 year9.1 
Non-compete agreements5 years5 years0.3 
Trade name1 year1 year0.4 
Developed software3 years3 years1.2 
Total acquired intangible assets$45.2 
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2019 Acquisition

Acquisition of Sundog

        On May 22, 2019, the Company acquired substantially all of the assets of Sundog, pursuant to the terms of an Asset Purchase Agreement. The Company’s total allocable purchase price consideration was $14.1 million. The purchase price was comprised of $10.3 million in cash paid and $1.3 million in Company common stock issued at closing, increased by $0.6 million as a result of the net working capital adjustment paid to the seller in the first quarter of 2020. The purchase price also included $1.9 million representing the initial fair value estimate of additional revenue and earnings-based contingent consideration, with a maximum cash payout of $3.6 million. The Company recorded a pre-tax adjustment in “Adjustment to fair value of contingent consideration” on the Unaudited Condensed Consolidated Statements of Operations of $0.4 million during the six months ended June 30, 2020. Sundog achieved a portion of the potential maximum cash payout pursuant to the Asset Purchase Agreement, and as a result, the Company has accrued $2.5 million of contingent consideration as of June 30, 2020.

The results of the 20162019 and 2017 acquisitions’ operations2020 acquisitions have been included in the Company’s interim unaudited condensed consolidated financial statements since the respective acquisition date.dates.


The aggregate amounts of revenue and net income of the RASMedTouch, Brainjocks, and ClarityPSL acquisitions in the Unaudited Condensed Consolidated Statements of Operations from the respective acquisition datedates to SeptemberJune 30, 20172020 are as follows (in thousands):

Acquisition Date to June 30, 2020
Revenues$12,552 
Net income$746 
 Acquisition Date to 
 September 30, 2017 
Revenues $15,799 
Net income $1,276 


Pro-forma Results of Operations


The following presents the unaudited pro-forma combined results of operations of the Company with the 2017 acquisitionsPSL for the ninesix months ended SeptemberJune 30, 2017 2020 and the 2016 and 2017 acquisitions for the nine months ended September 30, 2016,2019, after giving effect to certain pro-forma adjustments and assuming the 2017 acquisitions were acquired as of the beginning of 2016 and assuming the 2016 acquisitionPSL was acquired as of the beginning of 2015.2019. Pro-forma results of operations have not been presented for MedTouch or Brainjocks because the effect of these acquisitions on the Company's consolidated financial statements were not material individually or in the aggregate.


These unaudited pro-forma results are presented in compliance with the adoption of ASU No. 2010-29, Business Combinations (Topic 805): Disclosure of Supplementary Pro Forma Information for Business Combinations, and are not necessarily indicative of the actual consolidated results of operations had the acquisitionsacquisition of PSL actually occurred on January 1, 2016 or January 1, 20152019 or of future results of operations of the consolidated entities (in thousands except per share data):

  Nine Months Ended September 30, 
  2017  2016 
Revenues $366,958  $396,907 
Net income $14,716  $17,365 
Basic net income per share $0.44  $0.51 
Diluted net income per share $0.43  $0.49 
Shares used in computing basic net income per share  33,466   34,288 
Shares used in computing diluted net income per share  34,395   35,696 


8.
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 Six Months Ended June 30,
 20202019
Revenues$308,529  $291,371  
Net income$19,400  $11,369  
Basic net income per share$0.61  $0.36  
Diluted net income per share$0.60  $0.35  
Shares used in computing basic net income per share31,896  31,359  
Shares used in computing diluted net income per share32,602  32,337  

10. Goodwill and Intangible Assets
 
Goodwill represents the excess purchase price over the fair value of net assets acquired, or net liabilities assumed, in a business combination. In accordance with ASC Topic 350,Intangibles – Goodwill and Other, the Company performs an annual impairment review in the fourth quarter and more frequently if events or changes in circumstances indicate that goodwill might be impaired. There was no indication that goodwill became impaired as of SeptemberJune 30, 2017.2020.


Other intangible assets include customer relationships, non-compete arrangements, trade names, customer backlog, and internally developed software, which are being amortized over the assets’ estimated useful lives using the straight-line method. Estimated useful lives range from less than one year to ten years. Amortization of customer relationships, non-compete arrangements, trade names, customer backlog, and internally developed software is considered an operating expense and is included in “Amortization” in the accompanying Unaudited Condensed Consolidated Statements of Operations. The Company periodically reviews the estimated useful lives of its identifiable intangible assets, taking into consideration any events or circumstances that might result in a lack of recoverability or revised useful life. There was no indication that other intangible assets became impaired as of June 30, 2020.


Goodwill
 
The changes in the carrying amount of goodwill for the ninesix months ended SeptemberJune 30, 20172020 are as follows (in thousands):
 
Balance at December 31, 2016 $275,205 
Preliminary purchase price allocations for acquisitions  29,191 
Effect of foreign currency translation adjustments  187 
Balance at September 30, 2017 $304,583 
Balance at December 31, 2019$335,564 
Purchase price allocation for acquisitions82,311 
Effect of foreign currency translation adjustments(472)
Balance at June 30, 2020$417,403 
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Intangible Assets with Definite Lives
 
The following table presents a summary of the Company’s intangible assets that are subject to amortization (in thousands):
 
 September 30, 2017  December 31, 2016  June 30, 2020December 31, 2019
 
Gross
Carrying
Amounts
  
Accumulated
Amortization
  
Net
Carrying
Amounts
  
Gross
Carrying
Amounts
  
Accumulated
Amortization
  
Net
Carrying
Amounts
  Gross
Carrying
Amounts
Accumulated
Amortization
Net
Carrying
Amounts
Gross
Carrying
Amounts
Accumulated
Amortization
Net
Carrying
Amounts
Customer relationships $75,857  $(29,475) $46,382  $67,648  $(30,458) $37,190 Customer relationships$100,682  $(39,978) $60,704  $82,431  $(49,716) $32,715  
Non-compete agreements  1,586   (628)  958   1,018   (557)  461 Non-compete agreements1,523  (738) 785  1,264  (601) 663  
Customer backlog  1,640   (451)  1,189   390   (195)  195 Customer backlog9,083  (720) 8,363  1,102  (987) 115  
Trade name  140   (53)  87   30   (7)  23 Trade name419  (55) 364  60  (37) 23  
Internally developed software  11,463   (4,797)  6,666   11,342   (4,096)  7,246 
Developed softwareDeveloped software13,721  (8,139) 5,582  10,984  (6,547) 4,437  
Total $90,686  $(35,404) $55,282  $80,428  $(35,313) $45,115 Total$125,428  $(49,630) $75,798  $95,841  $(57,888) $37,953  
 


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The estimated useful lives of identifiable intangible assets are as follows:
 
Customer relationships5 - 10 years
Non-compete agreements2 –4 - 5 years
Customer backlog6 months – 1 year
Trade name1 year
Developed software1 year
Internally developed software1 –- 7 years
 
Estimated annual amortization expense for the next five years ended December 31 and thereafter is as followsfollows: (in thousands):

2017 remaining $4,030 
2018 $14,226 
2019 $12,362 
2020 $9,279 
2021 $7,217 
Thereafter $8,168 

2020 remaining$13,586  
2021$19,812  
2022$14,307  
2023$9,471  
2024$6,390  
Thereafter$12,232  
9. Line of
11. Long-term Debt

Revolving Credit Facility

On June 9, 2017, the Company entered into a Credit Agreement, as amended (the “Credit Agreement”), with Wells Fargo Bank, National Association, as administrative agent and the other lenders parties thereto. The Credit Agreement replaces the Second Amended and Restated Credit Agreement dated as of July 13, 2013 between the Company, Silicon Valley Bank and the other lenders and signatories thereto (the “Prior Credit Agreement”). The new credit facility was used to repay amounts due under the Prior Credit Agreement and will be used for working capital and general corporate purposes. In connection with the new agreement, the Company wrote off $0.2 million in unamortized credit facility fees associated with the Prior Credit Agreement, which was included in “Net interest expense” on the Unaudited Condensed Consolidated Statements of Operations during the nine months ended September 30, 2017. The Credit Agreement provides for revolving credit borrowings up to a maximum principal amount of $125.0 million, subject to a commitment increase of $75.0 million. All outstanding amounts owed under the Credit Agreement become due and payable no later than the final maturity date of June 9, 2022. As of June 30, 2020, the Company had $12.0 million outstanding under the Credit Agreement.


The Credit Agreement also allows for the issuance of letters of credit in the aggregate amount of up to $10.0 million at any one time; outstanding letters of credit reduce the credit available for revolving credit borrowings. As of SeptemberJune 30, 2017,2020, the Company had notwo outstanding letters of credit.credit for $0.3 million. Substantially all of the Company’s assets are pledged to secure the credit facility.


Borrowings under the Credit Agreement bear interest at the Company’s option of the prime rate (4.25%(3.25% on SeptemberJune 30, 2017)2020) plus a margin ranging from 0.00% to 0.50% or one-monthone month LIBOR (1.23%(0.16% on SeptemberJune 30, 2017)2020) plus a margin ranging from 1.00% to 1.75%. The Company incurs an annual commitment fee of 0.15% to 0.20% on the unused portion of the line of credit. The additional margin amount and annual commitment fee are dependent on the level of outstanding borrowings. As of SeptemberJune 30, 2017,2020, the Company had $60.0$112.7 million of unused borrowing capacity.


The Company is required to comply with various financial covenants under the Credit Agreement. Specifically, the Company is required to maintain a ratio of earnings before interest, taxes, depreciation, and amortization (“EBITDA”) plus stock compensation to interest expense for the previous four consecutive fiscal quarters of not less than 3.00 to 1.00 and a ratio of indebtedness to EBITDA plus stock compensation (“Leverage Ratio”) of not more than 3.00 to 1.00. Additionally, the Credit Agreement currently restricts the payment of dividends that would result in a pro-forma Leverage Ratio of more than 2.00 to 1.00.


At SeptemberJune 30, 2017,2020, the Company was in compliance with all covenants under the Credit Agreement.
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Convertible Senior Notes due 2023

        On September 11, 2018, the Company issued $143.8 million aggregate principal amount of 2.375% Convertible Senior Notes Due 2023 (the “Notes”) in a private placement to qualified institutional purchasers pursuant to an exemption from registration provided by Section 4(a)(2) and Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”). The net proceeds from the offerings, after deducting the initial purchasers’ discount and issuance costs of $4.4 million, were $139.4 million. The Company used (i) $49.0 million of the net proceeds to pay down the Company’s revolving credit facility, (ii) $38.8 million of the net proceeds to repurchase 1.3 million shares of the Company’s common stock concurrently with the pricing of the Notes offering in privately negotiated transactions and (iii) $8.6 million of the net proceeds to fund the
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cost of entering into the Notes Hedges (as defined below), after such cost was partially offset by the proceeds that the Company received from entering into the Notes Warrants (as defined below). The remaining proceeds were used for working capital or other general corporate purposes.

        The Notes bear interest at a rate of 2.375% per year. Interest is payable in cash on March 15 and September 15 of each year, with the first payment made on March 15, 2019. The Notes mature on September 15, 2023, unless earlier converted, redeemed or repurchased in accordance with their terms prior to such date. The initial conversion rate is 26.5957 shares of the Company’s common stock per $1,000 principal amount of Notes, which is equivalent to an initial conversion price of approximately $37.60 per share of common stock. After consideration of the Notes Hedges and Notes Warrants, the conversion rate is effectively hedged to a price of $46.62 per share of common stock. The conversion rate, and thus the conversion price, may be adjusted under certain circumstances as described in the indenture governing the Notes (the “Indenture”). The Company may settle conversions by paying or delivering, as applicable, cash, shares of its common stock or a combination of cash and shares of its common stock, at the Company’s election, based on the applicable conversion rate(s). If a “make-whole fundamental change” (as defined in the Indenture) occurs, then the Company will in certain circumstances increase the conversion rate for a specified period of time. The Company’s intent is to settle the principal amount of the Notes in cash upon conversion.

        A Note may be converted at the holder’s option prior to the close of business on the business day immediately preceding September 15, 2023, but only under the following circumstances:

during any calendar quarter commencing after the calendar quarter ending on December 31, 2018, if the last reported sale price per share of the Company’s common stock exceeds 130% of the conversion price for each of at least 20 trading days during the 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter;
during the five consecutive business days immediately after any 10 consecutive trading day period (such 10 consecutive trading day period, the “measurement period”) in which the trading price per $1,000 principal amount of notes for each trading day of the measurement period was less than 98% of the product of the last reported sale price per share of the Company’s common stock on such trading day and the conversion rate on such trading day;
upon the occurrence of certain corporate events or distributions on the Company’s common stock described in the Indenture; and
at any time from, and including, March 15, 2023 until the close of business on the second scheduled trading day immediately before the maturity date.

        The Company may not redeem the Notes at its option before maturity. If a “fundamental change” (as defined in the Indenture) occurs, then, except as described in the Indenture, noteholders may require the Company to repurchase their notes at a cash repurchase price equal to the principal amount of the Notes to be repurchased, plus accrued and unpaid interest, if any.

        As of June 30, 2020, none of the conditions permitting holders to convert their Notes had been satisfied and no shares of the Company’s common stock had been issued in connection with any conversions of the Notes. Based on the closing price of our common stock of $35.78 per share on June 30, 2020, the conversion value of the Notes was less than the principal amount of the Notes outstanding on a per Note basis.

        In accordance with accounting for debt with conversions and other options, the Company bifurcated the principal amount of the Notes into liability and equity components. The initial liability component of the Notes was valued at $122.9 million based on the contractual cash flows discounted at an appropriate comparable market non-convertible debt borrowing rate at the date of issuance of 5.7%. The equity component representing the conversion option and calculated as the residual amount of the proceeds was recorded as an increase in additional paid-in capital within stockholders’ equity of $20.9 million, partially offset by the associated deferred tax effect of $5.4 million. The amount recorded within additional paid-in capital is not to be remeasured as long as it continues to meet the conditions for equity classification. The resulting debt discount of $20.9 million is being amortized to interest expense using the effective interest method with an effective interest rate of 5.7% over the period from the issuance date through the contractual maturity date of September 15, 2023. The Company utilizes the treasury stock method to calculate the effects of the Notes on diluted earnings per share.

        Issuance costs totaling $4.8 million were allocated pro rata based on the relative fair values of the liability and equity components. Issuance costs of $4.1 million attributable to the liability component were recorded as a direct deduction from the carrying value of the Notes and are being amortized to interest expense using the effective interest method over the term of the Notes. Issuance costs of $0.7 million attributable to the equity component were recorded as a charge to additional paid-in capital within stockholders’ equity, partially offset by the associated deferred tax effect of $0.2 million.

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        The liability and equity components of the Notes consisted of the following (in thousands):

 June 30, 2020 (unaudited)December 31, 2019
Liability component:
     Principal$143,750  $143,750  
     Less: Unamortized debt discount(14,064) (16,033) 
               Unamortized debt issuance costs(2,642) (3,053) 
Net carrying amount$127,044  $124,664  
Equity component:
     Debt discount for conversion option, net of taxes$15,547  $15,547  
     Less: Issuance costs, net of taxes(523) (523) 
Net carrying amount$15,024  $15,024  

        Interest expense for the three and six months ended June 30, 2020 and 2019 related to the Notes consisted of the following (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2020201920202019
Coupon interest$853  $853  $1,707  $1,707  
Amortization of debt discount992  937  1,969  1,860  
Amortization of debt issuance costs206  206  412  412  
     Total interest expense recognized$2,051  $1,996  $4,088  $3,979  

2023 Convertible Notes Hedges

        In connection with the issuance of the Notes, the Company entered into privately negotiated convertible note hedge transactions (the “Notes Hedges”) with certain of the initial purchasers or their respective affiliates and/or other financial institutions (the “Option Counterparties”). The Notes Hedges provide the Company with the option to acquire, on a net settlement basis, approximately 3.8 million shares of common stock at a strike price of $37.60, which is equal to the number of shares of common stock that notionally underlie the Notes and corresponds to the conversion price of the Notes. If the Company elects cash settlement and exercises the Notes Hedges, the aggregate amount of cash received from the Option Counterparties will cover the aggregate amount of cash that the Company would be required to pay to the holders of the Notes, less the principal amount thereof. The Notes Hedges do not meet the criteria for separate accounting as a derivative as they are indexed to the Company’s stock and are accounted for as freestanding financial instruments. The Notes Hedges were recorded as a reduction in additional paid-in capital within stockholders’ equity of $20.7 million, partially offset by the deferred tax effect of $5.3 million.

2023 Convertible Notes Warrants

        In connection with the issuance of the Notes, the Company also sold net-share-settled warrants (the “Notes Warrants”) in privately negotiated transactions with the Option Counterparties. The strike price of the Notes Warrants was approximately $46.62 per share, and is subject to certain adjustments under the terms of the Notes Warrants. As a result of the Notes Warrants and related transactions, the Company is required to recognize incremental dilution of earnings per share to the extent the average share price is over $46.62 for any fiscal quarter. The Notes Warrants expire over a period of 100 trading days commencing on December 15, 2023 and may be settled in net shares of common stock or net cash at the Company’s election. The Notes Warrants were recorded as an increase in additional paid-in capital within stockholders’ equity of $12.1 million.






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10.12. Income Taxes
 
The Company files income tax returns in the U.S. federal jurisdiction and various state and foreign jurisdictions. The Internal Revenue Service (the “IRS”) has completed examinations of the Company’s U.S. income tax returns or the statute of limitations has passed on returns for the years through 2010.2015. The Company’s 2011 through 20152016 and 2017 U.S. income tax returns are currently under examination by the IRS. The IRS has sought to disallow research credits in the total amount of $2.5$5.7 million on the Company’s 2011 2012 and 2013through 2015 U.S. income tax returns. The Company has exhausted all administrative appeals and formal mediation and has filed suit to resolve this dispute. The Company is awaiting a court date to be set by the U.S. Tax Court.Court for the 2011 through 2013 returns. Office shutdowns and other disruptions caused by the COVID-19 pandemic have delayed resolution of this dispute. The Company believes the research credits taken are appropriate and intends to vigorously defend its position. An amount of adjustment, if any, and the timing of such adjustment are not reasonably possible to estimate at this time. The total amount of research credits taken, or expected to be taken, in the Company’s income tax returns for 2011 through SeptemberJune 30, 20172020 is $8.4approximately $18.3 million.
 
Under the provisions of the ASC Subtopic 740-10-25, Income Taxes - Recognition, the Company had an unrecognized tax benefit of $6.4 million (excluding $0.8 million of interest) as of June 30, 2020.

The Company’s effective tax rate was 31.8% and 22.8% for the three and six months ended June 30, 2020, respectively, compared to 26.0% and 23.4% for the three and six months ended June 30, 2019, respectively. The effective tax rate increased during the three months ended June 30, 2020 primarily due to non-deductible acquisition costs compared to the prior year. As of SeptemberJune 30, 2017,2020, the Company’s net non-current deferred tax liability was $12.9$20.5 million. Deferred tax liabilities primarily relate to goodwill, other intangibles, fixed asset depreciation,assets, prepaid expenses and prepaid expenses.issuance of the Notes. Net non-current deferred tax liabilities are recorded in “Other non-current liabilities” on the Condensed Consolidated Balance Sheets as of SeptemberJune 30, 20172020 (unaudited) and December 31, 2016. Under the provisions of the ASC Subtopic 740-10-25, Income Taxes - Recognition, the Company had an unrecognized tax benefit of $1.5 million as of September 30, 2017.2019.

The Company’s effective tax rate was 33.3% and 46.4% for the three and nine months ended September 30, 2017, respectively, compared to 26.9% and 31.0% for the three and nine months ended September 30, 2016, respectively. The increase in the effective rate is primarily due to the Company’s determination that the foreign earnings of the Company’s Chinese subsidiary were no longer permanently reinvested.

In general, it is the Company’s practice and intention to reinvest the earnings of the Company’s foreign subsidiaries in those operations. However, during the second quarter of 2017, the Company has determined that as a result of changes in the business and macroeconomic environment, the foreign earnings of the Company’s Chinese subsidiary wereare no longer permanently reinvested and the Company repatriated $4.8 million in June 2017 and an additional $4.8 million in July 2017. A provision for the expected current and deferred taxes on repatriation of thesemay repatriate available earnings was recorded in the amount of $2.5 million during the second quarter of 2017.from time to time. Management currently intends to continue to permanently reinvest all other remaining current and prior earnings in its other foreign subsidiaries.


Excluding China, foreign unremitted earnings of entities not included in the United States tax return have been included in the consolidated financial statements without giving effect to the United States taxes that may be payable on distribution to the United States because it is not anticipated such earnings will be remitted to the United States. Under current applicable tax laws, if the Company elects to remit some or all of the funds it has designated as indefinitely reinvested outside the United States, the amount remitted would be subject to United States income taxes and applicable non-U.S. income and withholding taxes. Such earnings would also become taxable upon the sale or liquidation of these subsidiaries or upon remittance of dividends. As of SeptemberJune 30, 2017,2020, the aggregate unremitted earnings of the Company’s foreign subsidiaries for which a deferred income tax liability has not been recorded was approximately $0.7$12.5 million, and the unrecognized deferred tax liability on unremitted earnings was approximately $0.1$0.5 million.


11. Financial Instruments

13. Derivatives

In the normal course of business, the Company uses derivative financial instruments to manage foreign currency exchange rate risk. Currency exposure is monitored and managed by the Company as part of its risk management program which seeks to reduce the potentially adverse effects that market volatility could have on operating results. The Company’s derivative financial instruments consist of non-deliverable and deliverable foreign currency forward contracts. Derivative financial instruments are neither held nor issued by the Company for trading purposes.


Derivatives Not Designated as Hedging Instruments


Both the gain or loss on the derivatives not designated as hedging instruments and the offsetting loss or gain on the hedged item attributable to the hedged risk are recognized in current earnings. Realized gains or losses and changes in the estimated fair value of foreign currency forward contracts that have not been designated as hedges were an immaterial net gain during the three months ended September 30, 2017 and a $0.1 million net gain for the nine months ended September 30, 2017. A net losseach of $0.1 million and $0.2 million was recognized during the three and ninesix months ended SeptemberJune 30, 2016, respectively. 2020 and 2019. Gains and losses on these contracts are recorded in net other expense (income) and net interest expense in the Unaudited Condensed Consolidated Statements of Operations and are offset by losses and gains on the related hedged items. The fair value of the Company’s derivative instruments outstanding as of September 30, 2017 was immaterial.




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The notional amounts of the Company’s derivative instruments outstanding were as follows (in thousands):

 September 30, 2017  December 31, 2016  June 30, 2020 (unaudited)December 31, 2019
Derivatives not designated as hedges    Derivatives not designated as hedges  
Foreign exchange contracts $5,169  $4,541 Foreign exchange contracts$9,425  $2,523  
Total derivatives not designated as hedges $5,169  $4,541 Total derivatives not designated as hedges$9,425  $2,523  
12.  Recent Accounting Pronouncements
14. Fair Value Measurements

        The fair value hierarchy is based on inputs to valuation techniques that are used to measure fair value that are either observable or unobservable. Observable inputs reflect assumptions market participants would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect a reporting entity’s pricing based upon its own market assumptions.
In May 2014,
The fair value hierarchy consists of the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers, which requiresfollowing three levels:

Level 1 – Inputs are quoted prices in active markets for identical assets or liabilities.

Level 2 – Inputs are quoted prices for similar assets or liabilities in an entity to recognize the amount of revenue to which it expects to be entitledactive market, quoted prices for the transfer of promised goodsidentical or services to customers. ASU No. 2014-09 will replace most existing revenue recognition guidancesimilar assets or liabilities in U.S. GAAP when it becomes effective. In 2015, the FASB deferred the effective date of ASU No. 2014-09 by one year. In 2016, the FASB issued ASU No. 2016-08, Principal versus Agent Considerations, ASU No. 2016-10, Identifying Performance Obligations and Licensing, ASU No. 2016-12, Narrow-Scope Improvements and Practical Expedients and ASU No. 2016-20, Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers, all of which further amended ASU No. 2014-09. These new updates are to become effective for the Company on January 1, 2018.  The updates permit the use of either the retrospective or modified retrospective transition method. The Company will adopt the standard on January 1, 2018 using the modified retrospective method and will apply the guidance only to the most current period presented in the consolidated financial statements and only on contractsmarkets that are not completedactive, inputs other than quoted prices that are observable and market-corroborated inputs which are derived principally from or corroborated by observable market data.

Level 3 – Inputs are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable.

        All highly liquid investments with maturities at date of purchase of three months or less are considered to be cash equivalents. Based on their short-term nature, the carrying value of cash equivalents approximate their fair value. As of June 30, 2020, $2.5 million of the Company’s cash and cash equivalents balance related to money-market fund investments and $0.1 million related to fixed time deposits. As of December 31, 2019, $64.2 million of the Company’s cash and cash equivalents balance related to money-market fund investments and $3.0 million related to fixed time deposits. These short-term money-market funds and fixed time deposits are considered Level 1 investments.

        The Company has a deferred compensation plan, which is funded through company-owned life insurance (“COLI”) policies. The COLI asset is carried at fair value derived from quoted market prices of investments within the COLI policies, which are considered Level 2 inputs. The fair value of the COLI asset was $6.2 million and $5.6 million as of June 30, 2020 and December 31, 2019, respectively.

The Company estimates the datefair value of initial application.each foreign exchange forward contract by using the present value of expected cash flows. The cumulative effectestimate takes into account the difference between the current market forward price and contracted forward price for each foreign exchange contract and applies the difference in the rates to each outstanding contract. Valuations for all derivatives fall within Level 2 of initially applying the standard willGAAP valuation hierarchy. The fair value of the Company’s derivative instruments outstanding as of June 30, 2020 was immaterial.

        The Company has contingent consideration liabilities related to acquisitions which are measured on a recurring basis and recorded at fair value, determined using the discounted cash flow method. The inputs used to calculate the fair value of the contingent consideration liabilities are considered to be recognized as anLevel 3 inputs due to the lack of relevant market activity and significant management judgment. An increase in future cash flows may result in a higher estimated fair value while a decrease in future cash flows may result in a lower estimated fair value of the contingent consideration liabilities. Remeasurements to fair value are recorded in adjustment to fair value of contingent consideration in the opening balanceUnaudited Condensed Consolidated Statements of retained earnings within stockholders’ equity. Operations. Refer to Note 7, Balance Sheet Components, for the estimated fair value of the contingent consideration liabilities as of June 30, 2020.

        The fair value of the Notes is measured using quoted price inputs. The Notes are not actively traded, and thus the price inputs represent a Level 2 measurement. As the quoted price inputs are highly variable from day to day, the fair value estimates could significantly increase or decrease.

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        The Notes are carried at their principal amount less unamortized debt discount and issuance costs, and are not carried at fair value at each period end. The original debt discount was calculated at a market interest rate for nonconvertible debt at the time of issuance, which represented a Level 3 fair value measurement. The approximate fair value of the Notes as of June 30, 2020 was $163.2 million, which is estimated on the basis of inputs that are observable in the market and is considered a Level 2 fair value measurement.

15. Leases

The Company continuesleases office space under various operating lease agreements, which have remaining lease terms of less than one year to evaluateeight years. Operating leases are included in operating lease right-of-use assets, other current liabilities, and operating lease liabilities on the effect that ASU No. 2014-09consolidated balance sheet. Operating lease expense for the three and its amendments will have on its consolidated financial statementssix months ended June 30, 2020 was $2.9 million and disclosures. Specifically,$5.7 million, respectively, and $2.5 million and $4.6 million for three and six months ended June 30, 2019, respectively.

Supplemental balance sheet information related to leases was as follows (in thousands):
 June 30, 2020 (unaudited)December 31, 2019
Other current liabilities$11,207  $8,992  
Operating lease liabilities25,175  19,649  
Total$36,382  $28,641  

Future minimum lease payments under non-cancellable leases as of June 30, 2020 were as follows (in thousands):
 June 30, 2020 (unaudited)
2020 remaining$5,110  
202110,155  
20228,188  
20236,135  
20244,682  
Thereafter5,488  
Total future lease payments39,758  
     Less implied interest(3,376) 
Total$36,382  

16. Commitments and Contingencies

From time to time the Company is evaluating provisions whichinvolved in legal proceedings, claims and litigation related to employee claims, contractual disputes and taxes in the ordinary course of business. Although the Company cannot predict the outcome of such matters, currently the Company has no reason to believe the disposition of any current matter could reasonably be expected to have a meaningful impact to the Company in relation to distinguishing performance obligations, variable consideration, timing of software and hardware revenue recognition and principal versus agent considerations, among others. Due to the complexity of the new standard and the nature of the Company’s contracts, the actual revenue recognition treatment required under the new standard may vary and will depend on contract-specific terms. The Company expects to complete its assessment of the impact of adoption during 2017.

In February 2016, the FASB issued ASU No. 2016-02, Leases, which supersedes ASC Topic 840, Leases, and creates a new topic, ASC Topic 842, Leases. This update requires lessees to recognize a lease liability and a lease asset for all leases, including operating leases, with a term greater than 12 months on its balance sheet. The update also expands the required quantitative and qualitative disclosures surrounding leases. This update is to become effective for the Company on January 1, 2019, with earlier application permitted. This update will be applied using a modified retrospective transition approach for leases existing at, or entered into after, the beginning of the earliest comparative period presented in the financial statements. While the Company is currently assessing the impact ASU No. 2016-02 will have on its consolidated financial statements, the Company expects the primary impact upon adoption will be the recognition, on a discounted basis, of its minimum commitments under noncancellable operating leases on its consolidated balance sheets resulting in the recording of right of use assets and lease obligations. Current minimum commitments under noncancellable operating leases are disclosed in Note 5, Commitments and Contingencies.

In August 2016, the FASB issued ASU No. 2016-15, Classification of Certain Cash Receipts and Cash Payments. This update eliminates the diversity in practice related to the classification of certain cash receipts and payments for debt prepayment or extinguishment costs, the maturing of a zero coupon bond, the settlement of contingent liabilities arising from a business combination, proceeds from insurance settlements, distributions from certain equity method investees and beneficial interests obtained in a financial asset securitization. ASU No. 2016-15 designates the appropriate cash flow classification, including requirements to allocate certain components of these cash receipts and payments among operating, investing and financing activities. This update is to become effective for the Company on January 1, 2018 and requires using a retrospective approach. The Company elected to early adopt this update retrospectively on January 1, 2017 since the Company was already in compliance with the new standard.  The adoption of ASU No. 2016-15 did not have a material adverse impact on the Company’s consolidated financial statements.position, results of operations or the ability to carry on any of its business activities.

In January 2017, the FASB issued ASU No. 2017-04, Simplifying the Test for Goodwill Impairment. This update eliminates Step 2 from the goodwill impairment test which compares the implied fair value of a reporting unit’s goodwill with the carrying amount of that goodwill. ASU No. 2017-04 does not make any changes to the impairment indicators or aspects of the qualitative assessment. This update is to become effective for the Company on January 1, 2020 and requires using a prospective approach. Early adoption is permitted beginning with interim or annual goodwill impairment tests performed on testing dates on or after January 1, 2017. The Company elected to early adopt this update prospectively on January 1, 2017. The adoption of ASU No. 2017-04 did not have an impact on the Company’s consolidated financial statements.
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Item 2. Management’sManagements Discussion and Analysis of Financial Condition and Results of Operations


Statements made in this Form 10-Q, including without limitation this Management’sManagements Discussion and Analysis of Financial Condition and Results of Operations, other than statements of historical information, are forward looking statements within the meaning of Section 27A of the Securities Act, of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). These forward-looking statements may sometimes be identified by such words as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of those words and other comparable words. We believe that it is important to communicate our future expectations to investors. However, these forward-looking statements involve many risks and uncertainties. Our actual results could differ materially from those indicated in such forward-looking statements as a result of certain factors, including but not limited to, those set forth under “Risk Factors” in our Annual Report on Form 10-K previously filed with the SEC, as updated by “Part II – Item 1A – Risk Factors” in our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2020 and in this Form 10-Q and elsewhere in this Form 10-Q. We are under no duty to update any of the forward-looking statements after the date of this Form 10-Q to conform these statements to actual results. For additional information, see the “Special Note Regarding Forward-Looking Statements” contained in this Form 10-Q.


Overview


We are an information technology and management consulting firma digital consultancy serving Forbes Global 2000® and other large enterprise companies with a primary focus on the United States. We help clients gain competitive advantage by using technology to:designing, building and delivering digital solutions that: make their businesses more responsive to market opportunities; strengthen relationships with customers, suppliers, and partners; improve productivity; and reduce information technology costs. Our digital experience, business optimizationunparalleled technology, management consulting, and industry solutionscreative capabilities, across industries, enable these benefits by developing, integrating, automating, and extending business processes, technology infrastructure and software applications end-to-end within an organization and with key partners, suppliers, and customers. Our solutions include business intelligence and analytics, commerce, content management, custom applications, platform implementations,analytics, management consulting, commerce, portals and collaboration, content management, business integration, and APIs,customer relationship management, consulting, business process management, platform implementations and customer relationship management,artificial intelligence, among others. Our solutions enable our clients to operate a real-time enterprise that delivers exceptional front-end customer experiences and dynamically adapts business processes and the systems that support them, to meet the changing demands of an increasingly global Internet-driven, and competitive marketplace.


COVID-19 Pandemic

In March 2020, the World Health Organization recognized a novel strain of coronavirus (COVID-19) as a pandemic. In response to the pandemic, the United States and various foreign, state and local governments have, among other actions, imposed travel and business restrictions and required or advised communities in which we do business to adopt stay-at-home orders and social distancing guidelines, causing some businesses to adjust, reduce or suspend operating activities. While certain of these restrictions and guidelines have been lifted or relaxed, they may be reinstituted in response to continuing effects of the pandemic. The pandemic and the various governments’ response have caused, and continue to cause, significant and widespread uncertainty, volatility and disruptions in the U.S. and global economies, including in the regions in which we operate.

Through June 30, 2020, we have not experienced a material impact to our business, operations or financial results as a result of the pandemic. However, in the current and future periods, we may experience weaker customer demand, requests for discounts or extended payment terms, customer bankruptcies, supply chain disruption, employee staffing constraints and difficulties, government restrictions or other factors that could negatively impact the Company and its business, operations and financial results. As we cannot predict the duration or scope of the pandemic or its impact on economic and financial markets, any negative impact to our results cannot be reasonably estimated, but it could be material.

We continue to monitor closely the Company’s financial health and liquidity and the impact of the pandemic on the Company. We are able to serve the needs of our customers while taking steps to protect the health and safety of our employees, customers, partners, and communities. Among these steps, we have transitioned to primarily working remotely and ceasing travel, which has not resulted in a material disruption to the Company’s operations. We expect to maintain many of these steps for the near future. See Part II – Item 1A – Risk Factors” of this Form 10-Q for additional information regarding the potential impact of COVID-19 on the Company.

Services Revenues


Services revenues are derived from professional services that include developing, implementing, integrating, automating and extending business processes, technology infrastructure, and software applications. Professional services revenues are recognized over time as services are rendered. Most of our projects are performed on a time and materials basis, while a portion of our revenues is derived from projects performed on a fixed fee basis. Fixed fee engagements represented approximately 24% and 25% for the three and nine months ended September 30, 2017 compared to 23% and 21% for the three and nine months ended September 30, 2016, respectively. The increase inor fixed fee revenues is primarily attributable to an organic increase in fixed fee engagements overall.percent complete basis. For time
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and material projects, revenues are recognized and billed by multiplying the number of hours our professionals expend in the performance of the project by the established billinghourly rates. For fixed fee contracts, revenues are recognized and billed by multiplying the established fixed rate per time period by the number of time periods elapsed. For fixed fee percent complete projects, revenues are generally recognized using an input method based on the ratio of hours expended to total estimated hours. Amounts invoicedFixed fee percent complete engagements represented 10% and collected in excess9% of our services revenues recognized are classified as deferred revenues. In conjunction with services provided, we occasionally receive referral fees under partner programs. These referral fees are recognized when earnedfor the three and recorded within services revenues.six months ended June 30, 2020, respectively, and 7% and 8% for the three and six months ended June 30, 2019, respectively. On most projects, we are also reimbursed for out-of-pocket expenses including travel and other project-related expenses. These reimbursements are included as a component of revenues.the transaction price of the respective professional services contract. The aggregate amount of reimbursed expenses will fluctuate depending on the location of our clients, the total number of our projects that require travel, the impact of travel restrictions imposed as a result of the COVID-19 pandemic, and whether our arrangements with our clients provide for the reimbursement of such expenses. In conjunction with services provided, we occasionally receive referral fees under partner programs. These referral fees are recognized at a point in time when earned and recorded within services revenues.


Software and Hardware Revenues


Software and hardware revenues are derived from sales of third-party software and hardware resales, in which we are considered the agent, and sales of internally developed software, and hardware.in which we are considered the principal. Revenues from sales of third-party software and hardware are generallyrecorded on a net basis, while revenues from internally developed software sales are recorded on a gross basis provided that we act as a principal in the transaction. Revenues from sales of third-party software-as-a-service arrangements where we are not the primary obligor are recorded on a net basis. Software and hardware revenues are expected to fluctuate depending on our clients’ demand for these products.

If we enter into contracts forproducts, which may be impacted by the sale of services and software or hardware, management evaluates whether each element should be accounted for separately by considering the following criteria: (1) whether the deliverables have value to the client on a stand-alone basis; and (2) whether delivery or performance of the undelivered item or items is considered probable and substantially in our control (only if the arrangement includes a general right of return related to the delivered item). Further, for sales of software and services, management also evaluates whether the services are essential to the functionality of the software and whether there is fair value evidence for each deliverable. If management concludes that the separation criteria are met, then it accounts for each deliverable in the transaction separately, based on the relevant revenue recognition policies. Generally, all deliverables of our multiple element arrangements meet these criteria and are accounted for separately, with the arrangement consideration allocated among the deliverables using vendor specific objective evidence of the selling price. As a result, we generally recognize software and hardware sales upon delivery to the customer and services consistent with the policies described herein.
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Further, delivery of software and hardware sales, when sold contemporaneously with services, can generally occur at varying times depending on the specific client project arrangement. Delivery of services generally occurs over a period of time consistent with the timeline as outlined in the client contract.COVID-19 pandemic.
 
There are no significant cancellation or termination-type provisions for our software and hardware sales. Contracts for our professional services provide for a general right, to the client or us, to cancel or terminate the contract within a given period of time (generally 10 to 30 days’ notice is required). The client is responsible for any time and expenses incurred up to the date of cancellation or termination of the contract.


Cost of Revenues


Cost of revenues consists of costscost of services software and hardware costs, and reimbursable expenses.  Costs of services consists primarily ofrelated to cash and non-cash compensation and benefits (including bonuses and non-cash compensation related to equity awards), costs associated with subcontractors, reimbursable expenses and other unreimbursed project-related expenses. Cost of revenues does not include depreciation of assets used in the production of revenues which are primarily personal computers, servers, and other information technology related equipment. In accordance with Accounting Standards Codification (“ASC”) Topic 606, sales of third-party software and hardware are presented on a net basis, and as such, third-party software and hardware costs are not presented within cost of revenues.


Gross Margins

Our gross margins forcost of services areas a percentage of services revenues is affected by the utilization rates of our professionals (defined as the percentage of our professionals’ time billed to clients divided by the total available hours in the respective period), the salaries we pay our professionals, and the average billing rate we receive from our clients. If a project ends earlier than scheduled, we retain professionals in advance of receiving project assignments, or if demand for our services declines, our utilization rate will decline and adversely affect our gross margins. Gross margin percentages of third-party software and hardware sales (excluding internally developed software) are typically lower than gross margin percentages for services, and the mixcost of services and software and hardware foras a particular period can significantly impact our total combined gross margin percentage for such period. In addition, gross margin for software and hardware sales can fluctuate due to pricing and other competitive pressures.
of services revenues.


Selling, General, and Administrative Expenses


Selling, general and administrative (“SG&A”) expenses are primarily composed of sales-related costs, general and administrative salaries, stock compensation expense, office costs, recruiting expense, variable compensation costs, marketing costs and other miscellaneous expenses. WeWe have access to sales leads generated by our software vendors most notably IBM, Oracle and Microsoft, whose products we use to design and implement solutions for our clients. These relationships enable us to optimize our selling costs and sales cycle times and increase win rates through leveraging our partners’ marketing efforts and endorsements.


Plans for Growth and Acquisitions


Our goal is to continue to build one of the leading information technology consulting firms by expanding our relationships with existing and new clients and through the continuation of our disciplined acquisition strategy. Our future growth plan includes expanding our business with a primary focus on customers in the United States, both organically and through acquisitions.acquisitions. We also intend to further leverage our existing offshore and nearshore capabilities to support our future growth and provide our clients flexible options for project delivery. Our ability to continue to implement our growth plan may be negatively affected by the impact of the COVID-19 pandemic on our operations.


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When analyzing revenue growth by base business compared to acquired companies in the Results of Operations section below, revenue attributable to base business includes revenue from an acquired company that has been owned for a full four quarters after the date of acquisition.


18Acquisition of PSL


On June 17, 2020, a wholly-owned subsidiary of the Company acquired Productora de Software S.A.S. (“PSL”) pursuant to the terms of a Stock Purchase Agreement. PSL is based in Medellin, Colombia, with additional locations in Bogota and Cali, Colombia. The acquisition of PSL strengthens the Company’s global delivery capabilities, enhancing its nearshore systems and custom software application development, testing, and ongoing support for customers. PSL adds more than 600 skilled professionals and brings strategic client relationships with customers across several industries. Refer to Note 9, Business Combinations, for additional information on the acquisition.

Adoption of ASU No. 2016-13

As further detailed in Note 3, Recent Accounting Pronouncements, in the Notes to Interim Unaudited Condensed Consolidated Financial Statements, we adopted Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments using the modified retrospective method. ASU No. 2016-13 requires the immediate recognition of estimated credit losses expected to occur over the remaining life of many financial assets, including trade receivables. The Company adopted this ASU on January 1, 2020 using a modified retrospective approach, which allows the impact of adoption to be recorded through a cumulative effect adjustment to retained earnings without restating comparative periods. The cumulative effect adjustment for adoption of ASU No. 2016-13 resulted in a decrease of $0.4 million in Accounts receivable, net, and a decrease of $0.3 million in Retained earnings, net of tax, as of January 1, 2020. Refer to Note 8, Allowance for Credit Losses, for additional disclosures resulting from the adoption of ASU No. 2016-13.

Results of Operations


Three months ended SeptemberJune 30, 20172020 compared to three months ended SeptemberJune 30, 20162019


Revenues. Total revenues increased 4%3% to $123.7$146.3 million for the three months ended SeptemberJune 30, 20172020 from $119.2$141.9 million for the three months ended SeptemberJune 30, 2016.2019.


 
Financial Results
(in thousands)
 
Explanation for Increases (Decreases) Over Prior Year Period
(in thousands)
  Financial Results
(in thousands)
Explanation for Increases (Decreases) Over Prior Year Period
(in thousands)
 Three Months Ended September 30, 
Total
Increase (Decrease) Over
Prior Year Period
 
Increase Attributable to
Acquired Companies
 
Decrease
Attributable to
Base Business
  Three Months Ended June 30,Total Increase (Decrease) Over Prior Year PeriodIncrease Attributable to Revenue Delivered by Resources of Acquired CompaniesDecrease Attributable to Revenue Delivered by Base Business Resources
 2017  2016  20202019
Services revenues $114,144  $102,958  $11,186  $12,432  $(1,246)Services revenues$145,836  $141,234  $4,602  $8,784  $(4,182) 
Software and hardware revenues  6,323   11,184   (4,861)  -   (4,861)Software and hardware revenues503  635  (132) —  (132) 
Reimbursable expenses  3,271   5,011   (1,740)  118   (1,858)
Total revenues $123,738  $119,153  $4,585  $12,550  $(7,965)Total revenues$146,339  $141,869  $4,470  $8,784  $(4,314) 

Services revenuesrevenues increased 11%3% to $114.1$145.8 million for the three months ended SeptemberJune 30, 20172020 from $103.0$141.2 million for the three months ended SeptemberJune 30, 2016.2019. Services revenues attributable to ourdelivered by base business resources decreased by $1.2$4.2 million andprimarily due to a decrease in reimbursable expenses resulting from travel reductions, while services revenues attributable todelivered by resources of acquired companies increased by $12.4was $8.8 million, resulting in a total net increase of $11.2$4.6 million.


Software and hardware revenues decreased 43%21% to $6.3$0.5 million for the three months ended SeptemberJune 30, 20172020 from $11.2$0.6 million for the three months ended SeptemberJune 30, 2016, primarily due2019.

Cost of Revenues (exclusive of depreciation and amortization, discussed separately below). Cost of revenues increased 2% to a decrease in initial and renewal software license sales in our base business. Our customers are increasingly converting to software-as-a-service arrangements, which are recorded on a net basis. Reimbursable expenses decreased 35% to $3.3$91.2 million for the three months ended SeptemberJune 30, 20172020 from $5.0$89.5 million for the three months ended SeptemberJune 30, 2016,2019 primarily due to higher offshore headcount and acquisitions. Services costs as a resultpercentage of a higher mix of projects performed in our offices. We do not realize any profit on reimbursable expenses.

Cost of Revenues. Cost ofservices revenues decreased to 62.5% for the three months ended June 30, 2020 from 63.4% for the three months ended June 30, 2019, due to lower
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reimbursable expenses and increased average bill rate. The average bill rate for our professionals was $126 per hour for the three months ended June 30, 2020 and $125 per hour for the three months ended June 30, 2019.

Selling, General and Administrative. SG&A expenses increased 2% to $81.1$33.9 million for the three months ended SeptemberJune 30, 20172020 from $82.7$33.2 million for the three months ended SeptemberJune 30, 2016. Cost2019, primarily due to increased bonus costs and acquisitions, partially offset by lower travel costs. SG&A expenses as a percentage of servicesrevenues decreased to 23.1% for the three months ended June 30, 2020 from 23.4% for the three months ended June 30, 2019.

Depreciation. Depreciation expense increased 8%23% to $72.7$1.3 million for the three months ended SeptemberJune 30, 20172020 from $67.5$1.1 million for the three months ended SeptemberJune 30, 2016, primarily as a result of acquisitions.  Software and hardware costs decreased 49% to $5.2 million for the three months ended September 30, 2017 from $10.2 million for the three months ended September 30, 2016, as a result of the decrease in software license sales.

Gross Margin. Gross margin increased 17% to $42.6 million for the three months ended September 30, 2017 from $36.4 million for the three months ended September 30, 2016. Gross margin2019. Depreciation expense as a percentage of revenues increased to 34.4%0.9% for the three months ended SeptemberJune 30, 20172020 from 30.6%0.8% for the three months ended SeptemberJune 30, 2016, primarily due2019.

Amortization. Amortization expense increased 10% to an increase in services gross margin and higher software and hardware gross margins. Services gross margin, excluding reimbursable expenses, increased to $41.4$4.4 million for the three months ended SeptemberJune 30, 20172020 from $35.4$4.0 million for the three months ended SeptemberJune 30, 2016. Services gross margin, excluding reimbursable expenses, as a percentage of revenues increased to 36.3% for the three months ended September 30, 2017 from 34.4% for the three months ended September 30, 2016, primarily driven by improved average bill rates and a favorable impact from recent acquisitions. The average bill rate of our professionals was $127 per hour for the three months ended September 30, 2017 compared to $123 per hour for the three months ended September 30, 2016.

Selling, General and Administrative. SG&A expenses increased 11% to $27.1 million for the three months ended September 30, 2017 from $24.5 million for the three months ended September 30, 2016, primarily due to acquisitions completed during the fourth quarter of 2016 and the first half of 2017.  SG&A expenses as a percentage of revenues increased to 21.9% for the three months ended September 30, 2017 from 20.5% for the three months ended September 30, 2016.

Depreciation. Depreciation expense decreased to $1.1 million for the three months ended September 30, 2017 from $1.2 million for the three months ended September 30, 2016. Depreciation expense as a percentage of revenues was 0.9% for the three months ended September 30, 2017 and 1.0% for the three months ended September 30, 2016.

Amortization. Amortization expense increased 21% to $3.9 million for the three months ended September 30, 2017 from $3.3 million for the three months ended September 30, 2016. The increase in amortization expense was due to the addition of intangible assets from the 2016 and 2017 acquisitions.2019. Amortization expense as a percentage of revenues was 3.2%3.0% for the three months ended SeptemberJune 30, 20172020 and 2.7%2.8% for the three months ended SeptemberJune 30, 2016.2019.


Acquisition Costs.Acquisition-related costs decreased to a negative $0.1were $1.8 million for the three months ended SeptemberJune 30, 2017 from $0.32020 and were $0.6 million for the three months ended SeptemberJune 30, 2016, as a result of adjustments to accruals related to recent acquisition activity.
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Adjustment to Fair Value of Contingent Consideration. An adjustment of $0.4 million was recorded during the three months ended September 30, 2017, which represents the net impact of the fair market value adjustment to the RAS  revenue and  earnings-based contingent consideration liability partially offset by the accretion of the fair value estimate for the revenue and earnings-based contingent consideration related to the acquisition of Bluetube and Clarity. An adjustment of $0.9 million was recorded during the three months ended September 30, 2016 which represents the net impact of the fair market value adjustment to the Enlighten revenue and earnings-based contingent consideration liability partially offset by the accretion of the fair value estimate for the revenue and earnings-based contingent consideration related to the acquisition of Market Street.

Provision for Income Taxes. We provide for federal, state and foreign income taxes at the applicable statutory rates adjusted for non-deductible expenses. Our effective tax rate increased to 33.3% for the three months ended September 30, 2017 from 26.9% for the three months ended September 30, 2016. The increase in the effective rate for the three months ended September 30, 2017 is primarily due to a favorable impact in the prior year quarter related to a true-up of the research and development tax credit.

Nine months ended September 30, 2017 compared to nine months ended September 30, 2016

Revenues. Total revenues decreased 4% to $351.8 million for the nine months ended September 30, 2017 from $367.4 million for the nine months ended September 30, 2016.

  
Financial Results
(in thousands)
 
Explanation for Increases (Decreases) Over Prior Year Period
(in thousands)
 
  Nine Months Ended September 30, 
Total Decrease Over
Prior Year Period
 
Increase Attributable to
Acquired Companies
 
Decrease Attributable to
Base Business
 
  2017  2016 
Services revenues $319,825  $320,587  $(762) $22,431  $(23,193)
Software and hardware revenues  22,591   31,907   (9,316)  -   (9,316)
Reimbursable expenses  9,367   14,897   (5,530)  331   (5,861)
Total revenues $351,783  $367,391  $(15,608) $22,762  $(38,370)

Services revenues decreased to $319.8 million for the nine months ended September 30, 2017 from $320.6 million for the nine months ended September 30, 2016. Services revenues attributable to our base business decreased by $23.2 million and services revenues attributable to acquired companies increased by $22.4 million, resulting in a total decrease of $0.8 million.

Software and hardware revenues decreased 29% to $22.6 million for the nine months ended September 30, 2017 from $31.9 million for the nine months ended September 30, 2016, primarily due to a decrease in initial and renewal software license sales in our base business. Our customers are increasingly converting to software-as-a-service arrangements, which are recorded on a net basis. Reimbursable expenses decreased 37% to $9.4 million for the nine months ended September 30, 2017 from $14.9 million for the nine months ended September 30, 2016, primarily as a result of a higher mix of projects performed in our offices. We do not realize any profit on reimbursable expenses.

Cost of Revenues. Cost of revenues decreased 7% to $233.7 million for the nine months ended September 30, 2017 from $252.4 million for the nine months ended September 30, 2016. The decrease in cost of revenues is primarily related to software and hardware costs which decreased 31% to $18.9 million for the nine months ended September 30, 2017 from $27.3 million for the nine months ended September 30, 2016, as a result of the decrease in software license sales. Cost of services decreased 2% to $205.5 million for the nine months ended September 30, 2017 from $210.2 million for the nine months ended September 30, 2016, primarily due to lower headcount in our base business, partially offset by acquisitions.  

Gross Margin. Gross margin increased 3% to $118.1 million for the nine months ended September 30, 2017 from $115.0 million for the nine months ended September 30, 2016. Gross margin as a percentage of revenues increased to 33.6% for the nine months ended September 30, 2017 from 31.3% for the nine months ended September 30, 2016, primarily due to an increase in services gross margin and slightly higher software and hardware gross margins. Services gross margin, excluding reimbursable expenses, increased to $114.3 million for the nine months ended September 30, 2017 from $110.4 million for the nine months ended September 30, 2016. Services gross margin, excluding reimbursable expenses, as a percentage of revenues increased to 35.7% for the nine months ended September 30, 2017 from 34.4% for the nine months ended September 30, 2016, primarily due to cost reductions from lower headcount and higher offshore mix from base business and a favorable impact from recent acquisitions. The average bill rate of our professionals was $126 per hour for the nine months ended September 30, 2017 compared to $129 per hour for the nine months ended September 30, 2016.
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Selling, General and Administrative. SG&A expenses increased 3% to $78.9 million for the nine months ended September 30, 2017 from $76.8 million for the nine months ended September 30, 2016, primarily due to acquisitions completed during the fourth quarter of 2016 and the first half of 2017.  SG&A expenses as a percentage of revenues increased to 22.4% for the nine months ended September 30, 2017 from 20.9% for the nine months ended September 30, 2016, primarily as a result of lower software revenues.

Depreciation. Depreciation expense was $3.6 million for each of the nine months ended September 30, 2017 and 2016. Depreciation expense as a percentage of revenues was 1.0% for each of the nine months ended September 30, 2017 and 2016.

Amortization. Amortization expense increased 12% to $11.1 million for the nine months ended September 30, 2017 from $9.9 million for the nine months ended September 30, 2016. The increase in amortization expense was due to the addition of intangible assets from the 2016 and 2017 acquisitions. Amortization expense as a percentage of revenues was 3.2% for the nine months ended September 30, 2017 and 2.7% for the nine months ended September 30, 2016.

Acquisition Costs. Acquisition-related costs increased to $1.3 million for the nine months ended September 30, 2017 from $0.7 million for the nine months ended September 30, 2016, primarily as a result of the acquisitions of RAS and Clarity.2019. Costs were incurred for legal, accounting, tax, investment bank and advisor fees, and valuation services performed by third parties in connection with merger and acquisition-related activities.


Adjustment to Fair Value of Contingent Consideration. An adjustment of $0.8$2.1 million was recorded during the ninethree months ended SeptemberJune 30, 2017,2020 which represents the net impact of the fair market value adjustmentsadjustment to the RAS and BluetubeMedTouch LLC (“MedTouch”) revenue and earnings-based contingent consideration liabilitiesliability, in addition to the accretion of the fair value estimate for the revenue and earnings-based contingent consideration related to the acquisition of Bluetube and Clarity.accretion. An adjustment of $1.8$0.1 million was recorded during the ninethree months ended SeptemberJune 30, 20162019 which represents the net impact of the fair market value adjustmentsadjustment to the EnlightenSouthport Services Group, LLC (“Southport”) revenue and earnings-based contingent consideration liability, partially offset by the accretion of the fair value estimatein addition to accretion.

        Net Interest Expense. Net interest expense increased to $2.1 million for the revenue and earnings-based contingent consideration related tothree months ended June 30, 2020 from $1.9 million for the acquisitions of Zeon and Market Street.three months ended June 30, 2019.


Provision for Income Taxes. We provide for federal, state and foreign income taxes at the applicable statutory rates adjusted for non-deductible expenses.expenses. Our effective tax rate increased to 46.4%31.8% for the ninethree months ended SeptemberJune 30, 20172020 from 31.0%26.0% for the ninethree months ended SeptemberJune 30, 2016.2019. The increase in the effective tax rate iswas primarily due to non-deductible acquisition costs incurred during the three months ended June 30, 2020.

Six months ended June 30, 2020 compared to six months ended June 30, 2019

Revenues. Total revenues increased 6% to $291.9 million for the six months ended June 30, 2020 from $275.7 million for the three months ended June 30, 2019.

 Financial Results
(in thousands)
Explanation for Increases (Decreases) Over Prior Year Period
(in thousands)
 Six Months Ended
June 30,
Total Increase (Decrease) Over Prior Year PeriodIncrease Attributable to Revenue Delivered by Resources of Acquired CompaniesIncrease (Decrease) Attributable to Revenue Delivered by Base Business Resources
 20202019
Services revenues$291,238  $274,100  $17,138  $16,543  $595  
Software and hardware revenues663  1,584  (921) —  (921) 
Total revenues$291,901  $275,684  $16,217  $16,543  $(326) 

Services revenues increased 6% to $291.2 million for the six months ended June 30, 2020 from $274.1 million for the six months ended June 30, 2019. Services revenues delivered by base business resources increased by $0.6 million while services revenues delivered by resources of acquired companies was $16.5 million, resulting in a total increase of $17.1 million. Services revenues growth was negatively impacted by a decrease in reimbursable expenses resulting from travel reductions.

Software and hardware revenues decreased 58% to $0.7 million for the six months ended June 30, 2020 from $1.6 million for the six months ended June 30, 2019.
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Cost of Revenues (exclusive of depreciation and amortization, discussed separately below). Cost of revenues increased 5% to $184.4 million for the six months ended June 30, 2020 from $175.6 million for the six months ended June 30, 2019 primarily due to higher headcount in response to higher services revenues and acquisitions. Services costs as a percentage of services revenues decreased to 63.3% for the six months ended June 30, 2020 from 64.1% for the six months ended June 30, 2019, due to lower reimbursable expenses and increased average bill rate. The average bill rate for our professionals was $126 per hour for the six months ended June 30, 2020 and $125 per hour for the six months ended June 30, 2019.

Selling, General and Administrative. SG&A expenses increased 2% to $67.1 million for the six months ended June 30, 2020 from $65.7 million for the six months ended June 30, 2019, primarily due to increased headcount to support our growth, increased office costs related to our office expansion in India, and acquisitions, partially offset by lower travel and marketing costs. SG&A expenses as a percentage of revenues decreased to 23.0% for the six months ended June 30, 2020 from 23.8% for the six months ended June 30, 2019.

Depreciation. Depreciation expense increased 25% to $2.6 million for the six months ended June 30, 2020 from $2.1 million for the six months ended June 30, 2019. Depreciation expense as a percentage of revenues increased to 0.9% for the six months ended June 30, 2020 from 0.8% for the six months ended June 30, 2019.

Amortization. Amortization expense increased 2% to $8.3 million for the six months ended June 30, 2020 from $8.1 million for the six months ended June 30, 2019. Amortization expense as a percentage of revenues was 2.9% for the six months ended June 30, 2020 and 3.0% for the six months ended June 30, 2019.

Acquisition Costs. Acquisition-related costs were $3.6 million for the six months ended June 30, 2020 and were $0.6 million for the six months ended June 30, 2019. Costs were incurred for legal, accounting, tax, investment bank and advisor fees, and valuation services performed by third parties in connection with merger and acquisition-related activities.

Adjustment to Fair Value of Contingent Consideration. An adjustment of $1.7 million was recorded during the six months ended June 30, 2020 which represents the net impact of the fair market adjustments to the MedTouch and Sundog Interactive, Inc. (“Sundog”) revenue and earnings-based consideration liability, in addition to accretion. An adjustment of $0.3 million was recorded during the six months ended June 30, 2019 which represents the net impact of the fair market value adjustments to the Southport, Stone Temple Consulting Corporation (“Stone Temple”), and Elixiter, Inc. (“Elixiter”) revenue and earnings-based contingent consideration liability, partially offset by accretion.

        Net Interest Expense. Net interest expense increased to $4.0 million for the six months ended June 30, 2020 from $3.7 million for the six months ended June 30, 2019.

Provision for Income Taxes. We provide for federal, state and foreign income taxes at the applicable statutory rates adjusted for non-deductible expenses. Our effective tax rate decreased to 22.8% for the six months ended June 30, 2020 from 23.4% for the six months ended June 30, 2019. The decrease in the effective tax rate was primarily due to the Company’s determinationincrease in tax benefits recognized related to share-based compensation deductions during the current year thatsix months ended June 30, 2020 compared to the foreign earnings of the Company’s Chinese subsidiary were no longer permanently reinvested.prior-year period.


Liquidity and Capital Resources


Selected measures of liquidity and capital resources are as follows (in millions):


  
As of
September 30, 2017
  
As of
December 31, 2016
 
Cash, cash equivalents and investments (1) $2.4  $10.1 
Working capital (including cash and cash equivalents) (2) $76.8  $76.4 
Amounts available under credit facilities $60.0  $93.0 

 June 30, 2020December 31, 2019
Cash and cash equivalents (1)$19.5  $70.7  
Working capital (including cash and cash equivalents) (2)$62.2  $127.3  
Amounts available under credit facility$112.7  $124.8  

(1) The balance at SeptemberJune 30, 20172020 includes $1.5$10.5 million held by our Canadian, Indian and United Kingdomcertain foreign subsidiaries which is not available to fund domestic operations unless the funds werewould be repatriated. We currently do not plan or foresee a need to repatriate such funds. The balance also includes $0.8$1.4 million in cash held inby our Chinese subsidiary. During the second quarter of 2017, the Company determined that the Chinese subsidiary’s earnings were no longer permanently reinvested and repatriated additional cash to the U.S. parent in the second and third quarters of 2017. We may repatriate additional funds from the Chinese subsidiary over time.

(2) Working capital is total current assets less total current liabilities.




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Net Cash Provided Byby Operating Activities


Net cash provided by operating activities for the ninesix months ended SeptemberJune 30, 20172020 was $30.1$37.5 million compared to $39.9$23.8 million for the ninesix months ended SeptemberJune 30, 2016.2019. For the ninesix months ended SeptemberJune 30, 2017,2020, the primary components of operating cash flows were net income of $12.1$15.6 million, plus net non-cash charges of $25.6$24.8 million and investments in net operating assetsasset investments of $7.6$2.9 million. TheFor the six months ended June 30, 2019, the primary components of operating cash flows for the nine months ended September 30, 2016 were net income of $16.8$15.6 million, plus net non-cash charges of $22.6$22.7 million and reductions in net operating assetsasset investments of $0.5$14.4 million.
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Net Cash Used Inin Investing Activities


During the ninesix months ended SeptemberJune 30, 2017,2020, we used $3.3$3.5 million to purchase property and equipment and to develop certain software and $37.9$91.2 million for the acquisition of RASPSL, Catalyst Networks, Inc. (“Brainjocks”), and Clarity. MedTouch, in addition to net working capital settlements related to acquisitions. During the ninesix months ended SeptemberJune 30, 2016,2019, we used $5.3$3.9 million to purchase property and equipment and to develop certain software.  We also used $0.9 million to purchase short-term investmentssoftware and $0.3$10.7 million for athe Sundog acquisition and net working capital settlementsettlements related to a 2015 acquisition.acquisitions.


Net Cash Provided Byby (Used In)in) Financing Activities


During the ninesix months ended SeptemberJune 30, 2017, 2020, we drew down $223.5$20.0 million from our line of credit, and we received proceeds from sales of stock through the Employee Stock Purchase Plan of $0.1 million. We repaid $190.5$8.0 million on our line of credit, used $24.0 million to repurchase shares of our common stock through the stock repurchase program and used $2.5 million to remit taxes withheld as part of a net share settlement of restricted stock vesting. We also paid $3.3 million to settle the contingent consideration for the purchase of Market Street, Enlighten and Bluetube and made $0.4 million in payments for credit facility financing fees. During the nine months ended September 30, 2016, we drew down $153.0 million from our line of credit and we received proceeds from sales of stock through the Employee Stock Purchase Plan of $0.2 million. We repaid $181.0 million on our line of credit, used $2.1 million to settle the contingent consideration for the purchase of Zeon, used $2.5$4.9 million to remit taxes withheld as part of a net share settlement of restricted stock vesting, and made $0.2$0.9 million in paymentsto settle contingent consideration for credit facility financing fees.the purchase of Elixiter. During the six months ended June 30, 2019, used $16.3 million to repurchase shares of our common stock through the stock repurchase program and $4.0 million to remit taxes withheld as part of a net share settlement of restricted stock vesting.


Availability of Funds from Bank Line of Credit Facility


On June 9, 2017, the Companywe entered into a Credit Agreement, as amended (the “Credit Agreement”), with Wells Fargo Bank, National Association, as administrative agent and the other lenders parties thereto. The Credit Agreement replaces the Second Amended and Restated Credit Agreement dated as of July 13, 2013 between the Company, Silicon Valley Bank and the other lenders and signatories thereto (the “Prior Credit Agreement”). The new credit facility was used to repay amounts due under the Prior Credit Agreement and will be used for working capital and general corporate purposes. In connection with the new agreement, the Company wrote off $0.2 million in unamortized credit facility fees associated with the Prior Credit Agreement, which was included in “Net interest expense” on the Unaudited Condensed Consolidated Statements of Operations during the nine months ended September 30, 2017. The Credit Agreement provides for revolving credit borrowings up to a maximum principal amount of $125.0 million, subject to a commitment increase of $75.0 million. All outstanding amounts owed under the Credit Agreement become due and payable no later than the final maturity date of June 9, 2022. As of June 30, 2020, the Company had $12.0 million outstanding under the Credit Agreement.


The Credit Agreement also allows for the issuance of letters of credit in the aggregate amount of up to $10.0 million at any one time; outstanding letters of credit reduce the credit available for revolving credit borrowings. As of SeptemberJune 30, 2017,2020, the Company had notwo outstanding letters of credit.credit for $0.3 million. Substantially all of the Company’sour assets are pledged to secure the credit facility.


Borrowings under the Credit Agreement bear interest at the Company’sour option of the prime rate (4.25%(3.25% on SeptemberJune 30, 2017)2020) plus a margin ranging from 0.00% to 0.50% or one-month LIBOR (1.23%(0.16% on SeptemberJune 30, 2017)2020) plus a margin ranging from 1.00% to 1.75%. The Company incursWe incur an annual commitment fee of 0.15% to 0.20% on the unused portion of the line of credit. The additional margin amount and annual commitment fee areis dependent on the level of outstanding borrowings. As of SeptemberJune 30, 2017,2020, the Company had $60.0$112.7 million of unused borrowing capacity.


At SeptemberJune 30, 2017,2020, the Company was in compliance with all covenants under the Credit Agreement.


Stock Repurchase Program


Prior to 2017, ourThe Company’s Board of Directors have authorized the repurchase of up to $110.0$265.0 million of ourCompany common stock. On February 21, 2017, our Board of Directors authorized the expansion of ourstock through a stock repurchase program through June 30, 2021. The program could be suspended or discontinued at any time, based on market, economic, or business conditions. The timing and amount of repurchase transactions will be determined by authorizingmanagement based on its evaluation of market conditions, share price, and other factors. Since the repurchaseprogram’s inception on August 11, 2008, the Company has repurchased approximately $220.0 million (15.4 million shares) of up to an additional $25.0 million of ouroutstanding common stock for a total repurchase program of $135.0 million and extended the expiration date of the program from December 31, 2017 to December 31, 2018.through June 30, 2020.


From time to time, we establish a written trading plan in accordance with Rule 10b5-1 of the Exchange Act, pursuant to which we make a portion of our stock repurchases. Additional repurchases will be at times and in amounts as the Company deems appropriate and will be made through open market transactions in compliance with Rule 10b-18 of the Exchange Act, subject to market conditions, applicable legal requirements, and other factors.

Since the program’s inception on August 11, 2008, we have repurchased approximately $126.3 million (11.9 million shares) of our outstanding common stock through September 30, 2017.
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Contractual Obligations


There were no material changes outside the ordinary course of our business in lease obligations in the first ninesix months of 2017.2020. See Note 5, Commitments and Contingencies15, Leases, in the Notes to Interim Condensed Consolidated Financial Statements for further description of our contractuallease obligations.


As of SeptemberJune 30, 2017,2020 there was $65.0$12.0 million outstanding under the Credit Agreement, as compared to $32.0 millionand no balance outstanding under the Prior Credit Agreement as of December 31, 2016.2019. Balances outstanding under the Credit Agreement are classified as “Long-term debt” within the Condensed Consolidated Balance Sheet and become due and payable no later than the final maturity date of June 9, 2022. Additionally, there were $127.0 million of outstanding Notes, net of unamortized debt discount and issuance costs, as of June 30, 2020 compared to $124.7 million as of December 31, 2019. The amounts are classified as “Long-term debt” within the Condensed Consolidated Balance Sheets as of SeptemberJune 30, 20172020 (unaudited) and December 31, 20162019 and will become due and payable no later than the final maturity date of June 9, 2022.September 15, 2023.


Off Balance Sheet Arrangements


We do not have any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that are material to investors.


Conclusion


Of the total cash and cash equivalents reported on the Condensed Consolidated Balance Sheet as of SeptemberJune 30, 20172020 (unaudited) of $2.4$19.5 million, approximately $1.5$10.5 million was held by the Company’s Canadian, Indian and United Kingdomcertain foreign subsidiaries and is considered to be indefinitely reinvested in those operations. The Company is able to fund its liquidity needs outside of these subsidiaries, primarily through cash flows generated by domestic operations and our credit facility.facility, as well as the proceeds from the Notes issuance in the third quarter of 2018. Therefore, the Company has no current plans to repatriate cash from these foreign subsidiaries in the foreseeable future. However, if these funds were repatriated, the amount remitted would be subject to U.S. income taxes and income and withholding taxes applicable under each foreign country’s laws. As of SeptemberJune 30, 2017,2020, the estimated tax impact of repatriation would have been approximately $0.1 million. See Note 10, Income Taxes, for a discussionaggregate unremitted earnings of the Company’s repatriationforeign subsidiaries for which a deferred income tax liability has not been recorded was approximately $12.5 million, and the unrecognized deferred tax liability on unremitted earnings was approximately $0.5 million. As of earnings fromJune 30, 2020, $1.4 million of the total cash and cash equivalents was held by the Company’s Chinese subsidiary.subsidiary, the earnings of which are not considered to be permanently reinvested and may be repatriated from time to time.


We believe that the currently available funds, access to capital from our credit facility, and cash flows generated from operations will be sufficient to meet our working capital requirements and other capital needs for the next 12 months. However, while the Company did not experience a material impact on the business, operations or financial results from the COVID-19 pandemic during the six months ended June 30, 2020, the pandemic may materially and adversely affect our business, operations and financial results, including our cash flows, in the future as a result of, among other things, weaker customer demand, requests for discounts or extended payment terms, customer bankruptcies, supply chain disruption, employee staffing constraints and difficulties, government restrictions or other factors. For example, we have experienced certain of our customers requesting discounts or extended payment terms, pausing or slowing services, or declaring bankruptcy. Additionally, we have experienced some delays in obtaining new commitments from customers. Given the uncertain duration and scope of the pandemic and its impact on economic and financial markets, we cannot reliably predict or estimate the impact of the pandemic on our business, operations or financial results. See “Part II – Item 1A – Risk Factors” of this Form 10-Q for additional information regarding the potential impact of COVID-19 on the Company.


Critical Accounting Policies


Our accounting policies are fully described in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” and Note 2,Summary of Significant Accounting Policies, to our Consolidated Financial Statements in our Annual Report on Form 10-K for the year ended December 31, 2016.2019 and Note 8, Allowance for Credit Losses, to our Interim Unaudited Condensed Consolidated Financial Statements in this Quarterly Report on Form 10-Q for the three and six months ended June 30, 2020. We believe our most critical accounting policies include revenue recognition, accounting for goodwill and intangible assets, purchase accounting accounting for stock-based compensation, and accounting forrelated fair value measurements and income taxes.


Item 3. Quantitative and Qualitative Disclosures about Market Risk


We are exposed to market risks related to changes in foreign currency exchange rates and interest rates. We believe our exposure to market risks is immaterial.


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Exchange Rate Sensitivity


We are exposed to market risks associated with changes in foreign currency exchange rates because we generate a portion of our revenues and incur a portion of our expenses in currencies other than the U.S. dollar. As of SeptemberJune 30, 2017,2020, we were exposed to changes in exchange rates between the U.S. dollar and the Canadian dollar, Indian rupee, Chinese Yuan, Indian Rupee,yuan, British Pound,pound, Euro, Colombian peso and Euro.Serbian dinar. We hedge material foreign currency exchange rate exposures when feasible using forward contracts. These instruments are subject to fluctuations in foreign currency exchange rates and credit risk. Credit risk is managed through careful selection and ongoing evaluation of the financial institutions utilized as counter parties. Refer to Note 11, Financial Instruments13, Derivatives, in the Notes to Interim Unaudited Condensed Consolidated Financial Statements for further discussion.


Interest Rate Sensitivity


As of SeptemberJune 30, 2017,2020, there was $65.0$12.0 million outstanding and $60.0$112.7 million of available borrowing capacity under our credit facility. OurTo the extent we have outstanding borrowings under the credit facility, our interest expense will fluctuate as the interest rate for the line of credit floats based, at our option, on the prime rate plus a margin or the one-month LIBOR rate plus a margin. Based on

        During the $65.0 million outstanding on the linethird quarter of credit as of September 30, 2017, an increase in the2018, we issued Notes which have a fixed interest rate of 100 basis points would add $650,0002.375%. The fair value of the Notes may increase or decrease for various reasons, including fluctuations in the market price of our common stock, fluctuations in market interest expense per year, which is not considered material to our financial position or resultsrates and fluctuations in general economic conditions. Based upon the quoted market price as of operations.June 30, 2020, the fair value of the Notes was approximately $163.2 million.
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We had unrestricted cash and cash equivalents totaling $2.4$19.5 million at SeptemberJune 30, 20172020 and $10.1$70.7 million at December 31, 2016.2019. The unrestricted cash and cash equivalents are primarily held for working capital purposes.purposes and acquisitions. We do not enter into investments for trading or speculative purposes. Due to the short-term nature of these investments, we believe that we do not have any material exposure to changes in the fair value of our investment portfolio as a result of changes in interest rates. Declines in interest rates, however, will reduce future interest income.


Item 4. Controls and Procedures


The Company maintains disclosure controls and procedures that are designed to ensure that information required to be disclosed in the Company’s reports under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to management, including the principal executive officer and principal financial officer of the Company, as appropriate, to allow timely decisions regarding required disclosure. The Company’s management, with the participation of the Company’s principal executive officer and principal financial officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures as of the end of the period covered by this Form 10-Q. Based on that evaluation, the Company’s principal executive and principal financial officers have determined that the Company’s disclosure controls and procedures were effective.


There was no change in the Company’s internal control over financial reporting as defined in Exchange Act Rule 13a-15(f) during the three months ended SeptemberJune 30, 2017,2020, that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting. The Company’s transition to primarily working remotely as a result of the COVID-19 pandemic has not resulted in a material impact to the Company’s internal controls over financial reporting.
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PART II. OTHER INFORMATION


Item 1A. Risk Factors


In evaluating all forward-looking statements, you should specifically consider various risk factors that may cause actual results to vary from those contained in the forward-looking statements. OurIn addition to the following, our risk factors are includeddescribed in our Annual Report on Form 10-K for the year ended December 31, 2016,2019, as filed with the SEC on February 28, 201725, 2020, as updated by our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2020, and available at www.sec.gov. There

The COVID-19 pandemic may materially and adversely affect the Company’s business, operations, financial results and/or stock price.

The COVID-19 pandemic has created significant and widespread volatility, uncertainty and disruptions in the U.S. and global economies, including in the regions in which we operate. Certain of our customers have requested discounts or extended payment terms, paused or slowed services, or declared bankruptcy. The extent to which the pandemic ultimately impacts our business, operations and financial results will depend on numerous evolving factors that we may not be able to accurately
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predict, including: the duration and scope of the pandemic; governmental, business and individuals’ actions that have been no material changeand continue to be taken in response to the pandemic; the impact of the pandemic on economic activity and actions taken in response; the effect on our clients and client demand for our services and solutions; our ability to sell and provide our services and solutions, including as a result of travel restrictions and people working from home; the ability of our clients to pay for our services and solutions; any changes to our risk factors sinceclients’ payment terms; any closures of our offices and facilities as we transitioned to working remotely; and any closures of our clients’ offices and facilities because of government orders, recommendations or otherwise. Clients may also slow down decision making, delay planned work or seek to terminate or amend existing agreements in a manner adverse to the filingCompany. Any of such report.these events could cause or contribute to the other risks and uncertainties faced by the Company, as described in the Company’s Annual Report, and could materially adversely affect our business, operations, financial results and/or stock price.


Item 2. Unregistered Sales of Equity Securities and Use of Proceeds


Issuer Purchases of Securities


Stock Repurchase Program


Prior to 2017, ourThe Company’s Board of Directors has authorized the repurchase of up to $110.0$265.0 million of ourCompany common stock. On February 21, 2017, our Board of Directors authorized the expansion of ourstock through a stock repurchase program through June 30, 2021. The program could be suspended or discontinued at any time, based on market, economic, or business conditions. The timing and amount of repurchase transactions will be determined by authorizingmanagement based on its evaluation of market conditions, share price, and other factors. Since the repurchaseprogram’s inception on August 11, 2008, the Company has repurchased approximately $220.0 million (15.4 million shares) of up to an additional $25.0 million of ouroutstanding common stock for a total repurchase program of $135.0 million and extended the expiration date of the program from December 31, 2017 to December 31, 2018.through June 30, 2020.


From time to time, we establish a written trading plan in accordance with Rule 10b5-1 of the Exchange Act, pursuant to which we make a portion of our stock repurchases. Additional repurchases will be at times and in amounts as the Company deems appropriate and will be made through open market transactions in compliance with Rule 10b-18 of the Exchange Act, subject to market conditions, applicable legal requirements, and other factors.

PeriodTotal Number of
Shares Purchased
Average Price
Paid Per Share (1)
Total Number of Shares
Purchased as Part of Publicly
Announced Plans or Programs
Approximate Dollar Value
of Shares that May Yet
Be Purchased Under
the Plans or Programs
Beginning balance as of March 31, 202015,390,569  $14.30  15,390,569  $44,964,924  
April 1-30, 2020—  $—  —  $44,964,924  
May 1-31, 2020—  $—  —  $44,964,924  
June 1-30, 2020—  $—  —  $44,964,924  
Ending balance as of June 30, 202015,390,569  $14.30  15,390,569   
Since
(1)Average price paid per share includes commission.

Unregistered Sales of Equity Securities

On June 17, 2020, the program’s inception on August 11, 2008, we have repurchased approximately $126.3 million (11.9 million shares)Company acquired PSL, pursuant to the terms of our outstandinga Stock Purchase Agreement. The consideration paid in this transaction included 170,627 shares of Company common stock through Septemberissued at closing with an aggregate value of approximately $5.9 million based on the average closing sales price for the 30 2017.consecutive trading days ending on the date immediately before the acquisition’s closing date.

Period 
Total Number of
Shares Purchased
  
Average Price
Paid Per Share (1)
  
Total Number of Shares
Purchased as Part of Publicly
Announced Plans or Programs
  
Approximate Dollar Value
of Shares that May Yet
Be Purchased Under
the Plans or Programs
 
Beginning balance as of June 30, 2017  11,753,798  $10.49   11,753,798  $11,707,528 
July 1-31, 2017  -   -   -  $11,707,528 
August 1-31, 2017  172,740   17.60   172,740  $8,666,467 
September 1-30, 2017  -   -   -  $8,666,467 
Ending balance as of September 30, 2017  11,926,538  $10.59   11,926,538     


(1)Average price paid per share includes commission.
We relied on Section 4(a)(2) of the Securities Act, as the basis for exemption from registration for each of these issuances. These shares were issued in privately negotiated transactions and not pursuant to a public solicitation.


Item 5. Other Information


Davis Employment Agreement.None.


On October
31 2017, we entered into an amended and restated employment agreement with Jeffrey S. Davis, our Chairman, President and Chief Executive Officer (the “Davis Employment Agreement”), which amended and restated his previous employment agreement with certain changes. The Davis Employment Agreement is effective as of January 1, 2018 and will expire on December 31, 2020.  Our previous employment agreement with Mr. Davis was effective January 1, 2015 and was set to expire on December 31, 2017. The Davis Employment Agreement has the following terms:

·an annual salary of $600,000 that may be increased by the Board of Directors or its Compensation Committee from time to time;
·an annual performance bonus of up to 300% of Mr. Davis’s annual salary in the event we achieve certain performance targets;
·entitlement to participate in such insurance, disability, health, and medical benefits and retirement plans or programs as are from time to time generally made available to our executive employees, pursuant to our policies and subject to the conditions and terms applicable to such benefits, plans or programs;
· death, disability, severance, and change of control benefits upon Mr. Davis’s termination of employment or change of control of the Company, including a severance payment of two years’ base salary, one year’s target bonus, and one year of benefits (and vesting of all unvested options and restricted shares)  if Mr. Davis is terminated without cause or under a constructive termination, as defined in the Davis Employment Agreement; and
·100% of all unvested options and restricted shares vest upon a change in control.

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    Mr. Davis has agreed to refrain from competing with the Company for a period of three years following the termination of his employment. Mr. Davis’s compensation is subject to review and adjustment on an annual basis in accordance with our compensation policies as in effect from time to time.

The foregoing is a summary of the material terms of the Davis Employment Agreement only, and is qualified in its entirety by the complete terms of the Davis Employment Agreement, filed as an exhibit to this Report on Form 10-Q.

Martin Employment Agreement.


On October 31, 2017, we entered into an amended and restated employment agreement with Paul E. Martin, our Chief Financial Officer (the “Martin Employment Agreement”), which amended and restated his previous employment agreement with certain changes. The Martin Employment Agreement is effective as of January 1, 2018 and will expire on December 31, 2020.  Our previous employment agreement with Mr. Martin was effective January 1, 2015 and was set to expire on December 31, 2017. The Martin Employment Agreement has the following terms:

·an annual salary of $350,000 that may be increased by the Chief Executive Officer, with approval by the Board of Directors or its Compensation Committee, from time to time;
·an annual performance bonus of up to 120% of Mr. Martin’s annual salary in the event we achieve certain performance targets;
·entitlement to participate in such insurance, disability, health, and medical benefits and retirement plans or programs as are from time to time generally made available to our executive employees, pursuant to our policies and subject to the conditions and terms applicable to such benefits, plans or programs;
·death, disability, severance, and change of control benefits upon Mr. Martin’s termination of employment or change of control of the Company, including a severance payment of one year’s base salary, one year of benefits and one year of vesting of options and restricted stock if Mr. Martin is terminated without cause or under a constructive termination, as defined in the Martin Employment Agreement; and
·50% of all unvested options and restricted shares vest upon a change in control.

    Mr. Martin has agreed to refrain from competing with the Company for a period of three years following the termination of his employment. Mr. Martin’s compensation is subject to review and adjustment on an annual basis in accordance with our compensation policies as in effect from time to time.

The foregoing is a summary of the material terms of the Martin Employment Agreement only, and is qualified in its entirety by the complete terms of the Martin Employment Agreement, filed as an exhibit to this Report on Form 10-Q.

Item 6.  Exhibits
The exhibits filed as part of this Report on Form 10-Q are listed in the following Exhibit Index.
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EXHIBITS INDEX

Exhibit NumberDescription
Exhibit NumberDescription
3.1
Certificate of Incorporation of Perficient, Inc., previously filed with the Securities and Exchange Commission as an Exhibit to our Registration Statement on Form SB-2 (File No. 333-78337) declared effective on July 28, 1999 by the Securities and Exchange Commission and incorporated herein by reference
3.2
Certificate of Amendment to Certificate of Incorporation of Perficient, Inc., previously filed with the Securities and Exchange Commission as an Exhibit to our Form 8-A (File No. 000-51167) filed with the Securities and Exchange Commission pursuant to Section 12(g) of the Securities Exchange Act of 1934 on February 15, 2005 and incorporated herein by reference
3.3
Certificate of Amendment to Certificate of Incorporation of Perficient, Inc., previously filed with the Securities and Exchange Commission as an Exhibit to our Registration Statement on Form S-8 (File No. 333-130624) filed on December 22, 2005 and incorporated herein by reference
3.4
Certificate of Amendment to Certificate of Incorporation of Perficient, Inc.., previously filed with the Securities and Exchange Commission as an Exhibit to our Quarterly Report on Form 10-Q (File No. 001-15169) filed August 3, 2017 and incorporated herein by reference
3.5
Amended and Restated Bylaws of Perficient, Inc., previously filed with the Securities and Exchange Commission as an Exhibit to our Annual Report on Form 10-K for the year ended December 31, 2012 (File No. 001-15169) filed March 7, 2013 and incorporated herein by reference
4.1
Specimen Certificate for shares of Perficient, Inc. common stock, previously filed with the Securities and Exchange Commission as an Exhibit to our Quarterly Report on Form 10-Q (File No. 001-15169) filed May 7, 2009 and incorporated herein by reference
FormStock Purchase Agreement dated as of Restricted Stock Award Agreement (Non-Employee Director Award)June 17, 2020, by and among Perficient, Inc., Perficient UK Limited,
Productora de Software S.A.S., each of the Shareholders and the Representative
Form of Restricted Stock Award and Non-Competition Agreement (Employee Grant)
10.3*†
Form of Restricted Stock Unit Award and Non-Competition Agreement (Employee Grant)
10.4*†
Second Amended and Restated Employment Agreement with Chief Executive Officer of Perficient, Inc., effective as of January 1, 2018
10.5*†
Second Amended and Restated Employment Agreement with Chief Financial Officer of Perficient, Inc., effective as of January 1, 2018
Certification by the Chief Executive Officer of Perficient, Inc. as required by Section 302 of the Sarbanes-Oxley Act of 2002
Certification by the Chief Financial Officer of Perficient, Inc. as required by Section 302 of the Sarbanes-Oxley Act of 2002
Certification by the Chief Executive Officer and Chief Financial Officer of Perficient, Inc. pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101*
The following financial information from Perficient, Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended SeptemberJune 30, 2017,2020 formatted in XBRL (eXtensibleiXBRL (inline eXtensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets as of SeptemberJune 30, 20172020 (Unaudited) and December 31, 2016,2019, (ii) Unaudited Condensed Consolidated Statements of Operations for the three and ninesix months ended SeptemberJune 30, 20172020 and 2016,2019, (iii) Unaudited Condensed Consolidated Statements of Comprehensive Income for the three and ninesix months ended SeptemberJune 30, 20172020 and 2016,2019, (iv) Unaudited Condensed Consolidated StatementStatements of Shareholders’ Equity for the ninethree and six months ended SeptemberJune 30, 2017,2020 and 2019, (v) Unaudited Condensed Consolidated Statements of Cash Flows for the ninesix months ended SeptemberJune 30, 20172020 and 2016,2019, and (vi) the Notes to Interim Unaudited Condensed Consolidated Financial Statements
104Cover Page Interactive Data File (formatted as iXBRL and contained in Exhibit 101)
*Identifies an Exhibit that consists of or includes a management contract or compensatory plan or arrangement. Filed herewith.
**Filed herewith.
**Included but not to be considered “filed”for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that section.
Schedules and exhibits have been omitted pursuant to Item 601(a)(5) of Regulation S-K. Perficient, Inc. hereby
undertakes to furnish supplemental copies of any of the omitted schedules and exhibits upon request by the SEC.


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SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.


PERFICIENT, INC.
PERFICIENT, INC.
Date: November 2, 2017By:
Date:July 30, 2020By:/s/ Jeffrey S. Davis
Jeffrey S. Davis
Chief Executive Officer (Principal(Principal Executive Officer)


Date: November 2, 2017By:
Date:July 30, 2020By:/s/ Paul E. Martin
Paul E. Martin
Chief Financial Officer (Principal(Principal Financial Officer)

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