Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
10-Q

    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 20202021
or
    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from __________ to__________
Commission File Number: 000-49728
jblu-20210331_g1.jpg
JETBLUE AIRWAYS CORPORATIONCORPORATION
(Exact name of registrant as specified in its charter)
Delaware87-0617894
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)


27-01 Queens Plaza NorthLong Island CityNew York11101
(Address of principal executive offices)  (Zip Code)
(718) (718) 286-7900
(Registrant’s telephone number, including area code)
N/A
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, $0.01 par valueJBLUThe NASDAQ Stock Market LLC
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐     No
As of March 31, 2020,2021, there were 269,707,459316,636,886 shares outstanding of the registrant’s common stock, par value $0.01.



Table of Contents
JETBLUE AIRWAYS CORPORATION
FORM 10-Q
INDEX
Page
Page



2

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
CONSOLIDATED BALANCE SHEETS
(unaudited, in millions, except per share data)




March 31, 2021December 31, 2020
ASSETS
CURRENT ASSETS
Cash and cash equivalents$2,358 $1,918 
Investment securities867 1,135 
Receivables, less allowance (2021-$2; 2020-$2)153 98 
Inventories, less allowance (2021-$28; 2020-$27)68 71 
Prepaid expenses and other162 123 
Total current assets3,608 3,345 
PROPERTY AND EQUIPMENT 
Flight equipment10,466 10,256 
Predelivery deposits for flight equipment393 420 
Total flight equipment and predelivery deposits, gross10,859 10,676 
Less accumulated depreciation2,968 2,888 
Total flight equipment and predelivery deposits, net7,891 7,788 
Other property and equipment1,225 1,202 
Less accumulated depreciation610 591 
Total other property and equipment, net615 611 
Total property and equipment, net8,506 8,399 
OPERATING LEASE ASSETS772 804 
OTHER ASSETS 
Investment securities
Restricted cash52 51 
Intangible assets, net of accumulated amortization of $368 and $360, at 2021 and 2020, respectively.243 261 
Other479 544 
Total other assets774 858 
TOTAL ASSETS$13,660 $13,406 
 March 31, 2020 December 31, 2019
ASSETS   
CURRENT ASSETS   
Cash and cash equivalents$1,618
 $959
Investment securities181
 369
Receivables, less allowance (2020-$2; 2019-$1)101
 231
Inventories, less allowance (2020-$23; 2019-$22)81
 81
Prepaid expenses and other213
 146
Total current assets2,194
 1,786
PROPERTY AND EQUIPMENT   
Flight equipment10,526
 10,332
Predelivery deposits for flight equipment454
 433
Total flight equipment and predelivery deposits, gross10,980
 10,765
Less accumulated depreciation2,853
 2,768
Total flight equipment and predelivery deposits, net8,127
 7,997
Other property and equipment1,171
 1,145
Less accumulated depreciation547
 528
Total other property and equipment, net624
 617
Total property and equipment, net8,751
 8,614
OPERATING LEASE ASSETS761
 912
OTHER ASSETS   
Investment securities3
 3
Restricted cash59
 59
Other572
 544
Total other assets634
 606
TOTAL ASSETS$12,340
 $11,918
 

See accompanying notes to condensed consolidated financial statements.
3

Table of Contents
PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
CONSOLIDATED BALANCE SHEETS
(unaudited, in millions, except per share data)

March 31, 2021December 31, 2020
LIABILITIES AND STOCKHOLDERS’ EQUITY
CURRENT LIABILITIES
Accounts payable$375 $365 
Air traffic liability1,405 1,122 
Accrued salaries, wages and benefits413 409 
Other accrued liabilities363 215 
Current operating lease liabilities112 113 
Current maturities of long-term debt and finance lease obligations463 450 
Total current liabilities3,131 2,674 
LONG-TERM DEBT AND FINANCE LEASE OBLIGATIONS4,619 4,413 
LONG-TERM OPERATING LEASE LIABILITIES725 752 
DEFERRED TAXES AND OTHER LIABILITIES  
Deferred income taxes826 922 
Air traffic liability - non-current573 616 
Other72 78 
Total deferred taxes and other liabilities1,471 1,616 
COMMITMENTS AND CONTINGENCIES (Note 6)00
STOCKHOLDERS’ EQUITY  
Preferred stock, $0.01 par value; 25 shares authorized, none issued
Common stock, $0.01 par value; 900 shares authorized, 475 and 474 shares issued and 317 and 316 shares outstanding at March 31, 2021 and December 31, 2020, respectively
Treasury stock, at cost; 158 and 158 shares at March 31, 2021 and December 31, 2020, respectively(1,987)(1,981)
Additional paid-in capital2,975 2,959 
Retained earnings2,721 2,968 
Accumulated other comprehensive income
Total stockholders’ equity3,714 3,951 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$13,660 $13,406 

 March 31, 2020 December 31, 2019
LIABILITIES AND STOCKHOLDERS’ EQUITY   
CURRENT LIABILITIES   
Accounts payable$422
 $401
Air traffic liability1,231
 1,119
Accrued salaries, wages and benefits379
 376
Other accrued liabilities190
 295
Current operating lease liabilities91
 128
Short-term borrowings983
 
Current maturities of long-term debt and finance lease obligations326
 344
Total current liabilities3,622
 2,663
LONG-TERM DEBT AND FINANCE LEASE OBLIGATIONS1,908
 1,990
LONG-TERM OPERATING LEASE LIABILITIES709
 690
DEFERRED TAXES AND OTHER LIABILITIES   
Deferred income taxes1,213
 1,251
Air traffic liability - loyalty non-current478
 481
Other44
 44
Total deferred taxes and other liabilities1,735
 1,776
COMMITMENTS AND CONTINGENCIES (Note 7)   
STOCKHOLDERS’ EQUITY   
Preferred stock, $0.01 par value; 25 shares authorized, none issued
 
Common stock, $0.01 par value; 900 shares authorized, 428 and 427 shares issued and 270 and 282 shares outstanding at March 31, 2020 and December 31, 2019, respectively4
 4
Treasury stock, at cost; 158 and 145 shares at March 31, 2020 and December 31, 2019, respectively(1,980) (1,782)
Additional paid-in capital2,294
 2,253
Retained earnings4,054
 4,322
Accumulated other comprehensive (loss) income(6) 2
Total stockholders’ equity4,366
 4,799
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$12,340
 $11,918




See accompanying notes to condensed consolidated financial statements.
4

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited, in millions, except per share data)


Three Months Ended March 31,
20212020
OPERATING REVENUES
Passenger$670 $1,511 
Other63 77 
Total operating revenues733 1,588 
OPERATING EXPENSES
Aircraft fuel and related taxes193 365 
Salaries, wages and benefits521 601 
Landing fees and other rents115 112 
Depreciation and amortization125 139 
Aircraft rent25 21 
Sales and marketing23 53 
Maintenance, materials and repairs104 160 
Other operating expenses210 269 
Special items(289)202 
Total operating expenses1,027 1,922 
OPERATING LOSS(294)(334)
OTHER INCOME (EXPENSE)
Interest expense(58)(25)
Capitalized interest
Interest income and other
Total other income (expense)(53)(20)
LOSS BEFORE INCOME TAXES(347)(354)
Income tax benefit(100)(86)
NET LOSS$(247)$(268)
LOSS PER COMMON SHARE:
Basic$(0.78)$(0.97)
Diluted$(0.78)$(0.97)

 Three Months Ended March 31,
 2020
2019
OPERATING REVENUES   
Passenger$1,511
 $1,802
Other77
 69
Total operating revenues1,588
 1,871
OPERATING EXPENSES   
Aircraft fuel and related taxes365
 437
Salaries, wages and benefits601
 575
Landing fees and other rents112
 115
Depreciation and amortization139
 124
Aircraft rent21
 25
Sales and marketing53
 66
Maintenance, materials and repairs160
 155
Other operating expenses269
 286
Special items202
 12
Total operating expenses1,922
 1,795
OPERATING (LOSS) INCOME(334) 76
OTHER INCOME (EXPENSE)   
Interest expense(25) (20)
Capitalized interest3
 3
Interest income and other2
 (1)
Total other income (expense)(20) (18)
(LOSS) INCOME BEFORE INCOME TAXES(354) 58
Income tax (benefit) expense(86) 16
NET (LOSS) INCOME$(268) $42
    
(LOSS) EARNINGS PER COMMON SHARE:   
Basic$(0.97) $0.14
Diluted$(0.97) $0.14




See accompanying notes to condensed consolidated financial statements.
5

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOMELOSS
(unaudited, in millions)

Three Months Ended March 31,
20212020
NET LOSS$(247)$(268)
Changes in fair value of derivative instruments, net of reclassifications into earnings, net of deferred taxes of $0 and $3 in 2021 and 2020, respectively(8)
Total other comprehensive loss(8)
COMPREHENSIVE LOSS$(247)$(276)

 Three Months Ended March 31,
 2020
2019
NET (LOSS) INCOME$(268) $42
Changes in fair value of derivative instruments, net of reclassifications into earnings, net of tax benefit/(expense) of $3 and $0 in 2020 and 2019, respectively)(8) 2
Total other comprehensive (loss) income(8) 2
COMPREHENSIVE (LOSS) INCOME$(276) $44



See accompanying notes to condensed consolidated financial statements.
6

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in millions)

Three Months Ended March 31,
20212020
CASH FLOWS FROM OPERATING ACTIVITIES
Net loss$(247)$(268)
Adjustments to reconcile net loss to net cash provided by operating activities:
Deferred income taxes(97)(83)
Impairment of long-lived assets202 
Depreciation117 127 
Amortization12 
Stock-based compensation
Changes in certain operating assets and liabilities304 129 
Deferred federal payroll support program grants87 
Other, net(3)(4)
Net cash provided by operating activities177 124 
CASH FLOWS FROM INVESTING ACTIVITIES 
Capital expenditures(211)(314)
Predelivery deposits for flight equipment(6)(53)
Purchase of available-for-sale securities(207)
Proceeds from the sale of available-for-sale securities270 395 
Other, net(1)
Net cash provided by (used in) investing activities52 (179)
CASH FLOWS FROM FINANCING ACTIVITIES 
Proceeds from issuance of long-term debt855 
Proceeds from short-term borrowings983 
Proceeds from issuance of stock warrants
Repayment of long-term debt and finance lease obligations(644)(102)
Acquisition of treasury stock(6)(166)
Other, net(1)(1)
Net cash provided by financing activities212 714 
INCREASE IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH441 659 
Cash, cash equivalents and restricted cash at beginning of period1,969 1,018 
Cash, cash equivalents and restricted cash at end of period(1)
$2,410 $1,677 
SUPPLEMENTAL CASH FLOW INFORMATION
Cash payments for interest (net of amount capitalized)$37 $18 
Cash payments for income taxes (net of refunds)
NON-CASH TRANSACTIONS
Operating lease assets obtained in exchange for operating lease liabilities$$
(1) Reconciliation of cash, cash equivalents and restricted cash reported within the consolidated balance sheets:
March 31, 2021March 31, 2020
Cash and cash equivalents$2,358 $1,618 
Restricted cash52 59 
Total cash, cash equivalents and restricted cash$2,410 $1,677 
 Three Months Ended March 31,
 2020
2019
CASH FLOWS FROM OPERATING ACTIVITIES   
Net (loss) income$(268) $42
Adjustments to reconcile net (loss) income to net cash provided by operating activities:   
Deferred income taxes(83) 11
Impairment of long-lived assets202
 
Depreciation127
 113
Amortization12
 11
Stock-based compensation9
 9
Changes in certain operating assets and liabilities129
 227
Other, net(4) 7
Net cash provided by operating activities124
 420
CASH FLOWS FROM INVESTING ACTIVITIES   
Capital expenditures(314) (101)
Predelivery deposits for flight equipment(53) (63)
Purchase of held-to-maturity investments
 (135)
Proceeds from the maturities of held-to-maturity investments
 180
Purchase of available-for-sale securities(207) (317)
Proceeds from the sale of available-for-sale securities395
 270
Other, net
 (3)
Net cash used in investing activities(179) (169)
CASH FLOWS FROM FINANCING ACTIVITIES   
Proceeds from short-term borrowings983
 
Repayment of long-term debt and finance lease obligations(102) (133)
Acquisition of treasury stock(166) (130)
Other, net(1) 
Net cash provided by (used in) financing activities714
 (263)
INCREASE IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH659
 (12)
Cash, cash equivalents and restricted cash at beginning of period1,018
 533
Cash, cash equivalents and restricted cash at end of period(1)
$1,677
 $521
    
SUPPLEMENTAL CASH FLOW INFORMATION   
Cash payments for interest (net of amount capitalized)$18
 $21
Cash payments for income taxes (net of refunds)1
 
NON-CASH TRANSACTONS   
Operating lease assets obtained in exchange for operating lease liabilities$2
 $
    
(1) Reconciliation of cash, cash equivalents and restricted cash reported within the consolidated balance sheets:
 March 31, 2020 March 31, 2019
Cash and cash equivalents$1,618
 $464
Restricted cash59
 57
Total cash, cash equivalents and restricted cash$1,677
 $521

See accompanying notes to condensed consolidated financial statements.
7

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(unaudited, in millions)


Common
Shares
Common
Stock
Treasury
Shares
Treasury
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Income
Total
Balance at December 31, 2020474 $5 158 $(1,981)$2,959 $2,968 $0 $3,951 
Net loss— — — — — (247)— (247)
Other comprehensive income— — — — — — 
Vesting of restricted stock units— — (6)— — — (6)
Stock compensation expense— — — — — — 
Warrants issued under federal support programs— — — — — — 
Balance at March 31, 2021475 $5 158 $(1,987)$2,975 $2,721 $0 $3,714 
Common
Shares
Common
Stock
Treasury
Shares
Treasury
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
 Income (Loss)
Total
Balance at December 31, 2019427 $4 145 $(1,782)$2,253 $4,322 $2 $4,799 
Net loss— — — — — (268)— (268)
Other comprehensive loss— — — — — — (8)(8)
Vesting of restricted stock units— — (6)— — — (6)
Stock compensation expense— — — — — — 
Shares repurchased— — 13 (192)32 — — (160)
Balance at March 31, 2020428 $4 158 $(1,980)$2,294 $4,054 $(6)$4,366 

  Common
Shares
 Common
Stock
 Treasury
Shares
 Treasury
Stock
 Additional
Paid-In
Capital
 Retained
Earnings
 Accumulated
Other
Comprehensive
Income (Loss)
 Total
Balance at December 31, 2019 427
 $4
 145
 $(1,782) $2,253
 $4,322
 $2
 $4,799
Net (loss) 
 
 
 
 
 (268) 
 (268)
Other comprehensive (loss) 
 
 
 
 
 
 (8) (8)
Vesting of restricted stock units 1
 
 
 (6) 
 
 
 (6)
Stock compensation expense 
 
 
 
 9
 
 
 9
Shares repurchased 
 
 13
 (192) 32
 
 
 (160)
Balance at March 31, 2020 428
 $4
 158
 $(1,980) $2,294
 $4,054
 $(6) $4,366
                 
  Common
Shares
 Common
Stock
 Treasury
Shares
 Treasury
Stock
 Additional
Paid-In
Capital
 Retained
Earnings
 Accumulated
Other
Comprehensive
Income (Loss)
 Total
Balance at December 31, 2018 422
 $4
 116
 $(1,272) $2,203
 $3,753
 $(3) $4,685
Net income 
 
 
 
 
 42
 
 42
Other comprehensive income 
 
 
 
 
 
 2
 2
Vesting of restricted stock units 1
 
 
 (5) 
 
 
 (5)
Stock compensation expense 
 
 
 
 8
 
 
 8
Shares repurchased 
 
 6
 (100) (25) 
 
 (125)
Balance at March 31, 2019 423
 $4
 122
 $(1,377) $2,186
 $3,795
 $(1) $4,607

See accompanying notes to condensed consolidated financial statements.
8

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)



Note 1—Summary of Significant Accounting Policies
Basis of Presentation
JetBlue Airways Corporation, or JetBlue, provides air transportation services across the United States, the Caribbean and Latin America. Our condensed consolidated financial statements include the accounts of JetBlue and our subsidiaries which are collectively referred to as “we” or the “Company”. All majority-owned subsidiaries are consolidated on a line by line basis, with all intercompany transactions and balances being eliminated. These condensed consolidated financial statements and related notes should be read in conjunction with our 20192020 audited financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2019,2020, or our 20192020 Form 10-K.
These condensed consolidated financial statements are unaudited and have been prepared by us following the rules and regulations of the U.S. Securities and Exchange Commission, or the SEC. In our opinion they reflect all adjustments, including normal recurring items, that are necessary to present fairly the results for interim periods. Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States, or GAAP, have been condensed or omitted as permitted by such rules and regulations; however, we believe that the disclosures are adequate to make the information presented not misleading.
Due to the impacts from the coronavirus ("COVID-19") pandemic, seasonal variations in the demand for air travel, the volatility of aircraft fuel prices, and other factors, our operating results for the periods presented herein are not necessarily indicative of the results that may be expected for other interim periods or the entire fiscal year.
Investment Securities
Investment securities consist of available-for-sale investment securities and held-to-maturity investment securities. When sold, we use a specific identification method to determine the cost of the securities.
Available-for-sale investment securities. Our available-for-sale investment securities include investments such as time deposits and convertible debt securities. The fair values of these instruments are based on observable inputs in non-active markets, which are therefore classified as Level 2 in the fair value hierarchy. We did 0t record any material gains or losses on these securities during the three months ended March 31, 2021 or 2020. Refer to Note 8 to our condensed consolidated financial statements for an explanation of the fair value hierarchy structure.
Held-to-maturity investment securities. The contractual maturities of ourWe did not have any held-to-maturity investments as of March 31, 2020 were not greater than 24 months.2021 and December 31, 2020. We did not0t record any significant gains or losses on these securities during the three months ended March 31, 20202021 or 2019. The estimated fair value of these investments approximated their carrying value as of March 31, 2020 and December 31, 2019, respectively.2020.
The aggregate carrying values of our short-term and long-term investment securities consisted of the following at March 31, 20202021 and December 31, 20192020 (in millions):
 March 31, 2020 December 31, 2019
Available-for-sale securities   
Time deposits$115
 $325
Commercial paper40
 20
Debt securities8
 6
Total available-for-sale securities163
 351
Held-to-maturity securities   
Corporate bonds21
 21
Total held-to-maturity securities21
 21
Total investment securities$184
 $372

March 31, 2021December 31, 2020
Available-for-sale securities
Time deposits$860 $1,130 
Debt securities
Total available-for-sale securities867 1,137 
Total investment securities$867 $1,137 
Other Investments
Our wholly-owned subsidiary, JetBlue Technology Ventures, LLC, or JTV, has equity investments in emerging companies which do not have readily determinable fair values. In accordance with ASUAccounting Standards Update ("ASU") 2016-01, Financial Instruments-Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities, we account for these investments using a measurement alternative which allows entities to measure these investments at cost, less any impairment, adjusted for changes from observable price changes in orderly transactions for identifiable or similar investments of the same issuer. The carrying amount of these investments was $40$45 million and $41$40 million as of March 31, 20202021 and December 31, 2019,2020, respectively.



9

Table of Contents
PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


We have an approximate 10% ownership interest in the TWA Flight Center Hotel at John F. Kennedy International Airport and it is also accounted for under the measurement alternative. The carrying amount of this investment was $14 million and $13 million as of March 31, 20202021 and December 31, 2019, respectively.2020.

Equity Method Investments
Investments in which we can exercise significant influence are accounted for using the equity method in accordance with Topic 323, Investments - Equity Method and Joint Ventures of the Codification.Financial Accounting Standards Board (the "FASB") Accounting Standards Codification (the "Codification"). The carrying amount of our equity method investments was $36$33 million and $38$34 million as of March 31, 20202021 and December 31, 2019,2020, respectively, and is included within other assets on our consolidated balance sheets,sheets.


Recently IssuedAdopted Accounting Standards
New accounting rules and disclosure requirements can impact our financial results and the comparability of our financial statements. The authoritative literature which has recently been issued and that we believe will impact our consolidated financial statements is described below. There are also several new proposals under development. If and when enacted, these proposals may have a significant impact on our financial statements.
In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes. The update eliminates, clarifies, and modifies certain guidance related to the accounting for income taxes. ASU 2019-12 is effective for annual reporting periods beginning after December 15, 2020, with early adoption permitted. We are still evaluating the full impact of adopting the update on our consolidated financial statements.
Recently Adopted Accounting Standards
In June 2016, the FASB issued ASU 2016-13, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. The update requires the use of an "expected loss" model on certain types of financial instruments and requires consideration of a broader range of reasonable and supportable information to calculate credit loss estimates. For trade receivables, loans, and held-to-maturity debt securities, entities are required to estimate lifetime expected credit losses. For available-for-sale debt securities, entities will be required to recognize an allowance for credit losses rather than a reduction to the carrying value of the asset. We adopted the requirements of ASU 2016-132019-12 as of January 1, 2020 using a modified retrospective transition approach.2021. The adoption of ASU 2016-132019-12 did not have a material impact on our condensed consolidated financial statements.
In August 2018,2020, the FASB issued ASU 2018-13,2020-06, Fair Value Measurement (Topic 820)Debt —Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity's Own Equity (Subtopic 815-40): Disclosure Framework - Changes to the Disclosure RequirementsAccounting for Fair Value MeasurementConvertible Instruments and Contracts in an Entity's Own Equity ("ASU 2020-06"). This update simplifies the accounting for certain convertible instruments by removing the separation models for convertible debt with a cash conversion feature and for convertible instruments with a beneficial conversion feature. As a result, more convertible debt instruments will be reported as a single liability instrument with no separate accounting for embedded conversion features. Additionally, this update amends the diluted earnings per share calculation for convertible instruments by requiring the use of the if-converted method. The update eliminates, adds,treasury stock method is no longer available. Entities may adopt the requirements of ASU 2020-06 using either a full or modified retrospective approach, and modifies certain disclosure requirementsit is effective for fair value measurements.interim and annual reporting periods beginning after December 15, 2021. Early adoption is permitted for interim and annual reporting periods beginning after December 15, 2020. We adopted the requirements of ASU 2018-132020-06 as of January 1, 2020.2021. The adoption of ASU 2018-13 did not have a significantan impact on our condensed consolidated financial statement disclosures.


10

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


December 31, 2020. As discussed in Note 2—The COVID-19 Pandemic
Since December 2019,2 to our condensed consolidated financial statements, in March 2021, we completed a novel strainprivate offering for $750 million of 0.50% convertible notes due 2026. We evaluated the coronavirus ("COVID-19") has spread to most countries across the globe including the United States. The unprecedentedconversion feature of this note offering for embedded derivatives in accordance with ASC 815, Derivatives and rapid spread of COVID-19Hedging, and the related travel restrictions and social distancing measures implemented throughout the world have significantly reduced demand for air travel. Beginningsubstantial premium model in March, large public events were canceled, governmental authorities began imposing restrictions on non-essential activities, businesses suspended travel, and popular leisure destinations temporarily closed to visitors. Certain countries have imposed bans on international travelers for specified periods or indefinitely.
Demand for air travel began to weaken at the end of February 2020 and the pace of decline accelerated throughout March and into April 2020. This decline in demand has had a material adverse impactaccordance with ASC 470, Debt. Based on our operating revenues and financial position. The length and severity of the reduction in demand due to the pandemic is uncertain; accordingly,assessment, we expect the adverse impact to grow in the second quarter of 2020. While we are planning for a modest recovery in demand during the third quarter of 2020, the exact timing and pace of the recovery is uncertain given the significant impact of the pandemic on the overall U.S. and global economy. Our response to the pandemic and the measures we take to secure additional liquidity may be modified as we have more clarity in the timing of demand recovery.
In response to these developments, we have implemented the following measures to focus on the safety of our customers, our crewmembers, and our business.
Customers and Crewmembers
The safety of our customers and crewmembers continues to be our highest priority. As the COVID-19 pandemic has developed, we have taken a number of steps to promote social distancing and to implement new proceduresconcluded that reflect the recommendations of health experts, including some of the following:
Updated our sick leave policy to provide up to 14 days of paid sick leave for crewmembers who have been diagnosed with COVID-19 or are required to quarantine;
Implemented a framework for internal contact tracing and a crewmember notification process;
Enhanced daily and overnight cleaning and disinfection of our aircraft and all of our facilities;
Eliminated layovers for crewmembers in New York City and worked with crew transportation companies to ensure social distancing;
Limited the number of seats available to be sold on most flights to promote social distancing;
Retained an infectious disease specialist to conduct calls with crewmembers;
Implemented jump seat buffers on our flights to further promote social distancing measures;
Mandated that crewmembers use facial coverings and other personal protective equipment while also reducing the number of service touchpoints;
Provided enhanced flexibility to our customers by waiving change fees while also extending the expiration date of travel credits to 24 months; and
Recently required customers to wear face coverings while traveling on our aircraft.
Our Business
The COVID-19 pandemic drove a significant decline in demand during March 2020 and this is expected to continue through at least the second quarter of 2020. To align capacity with expected demand for air travel, we have significantly reduced our system capacity to a level that maintains essential service. For the second quarter of 2020, our capacity is expected to decline by approximately 80 percent when compared to the second quarter of 2019. As a result of the significant reduction in demand expectations and lower capacity, we are temporarily parking approximately 65 percent of our fleet.
The reduction in demand and our capacity will also result in a significant reduction to our revenue. As a result, we have, and will continue to implement cost saving initiatives to reduce our overall level of cash spend. Some of the initiatives we have undertaken include:
A reduction in flying capacity to align with the expected demand, which has resulted in temporarily parking approximately 170 aircraft.


11

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Temporary consolidations of our operations in certain cities that contain multiple airport locations.
Instituted a company-wide hiring freeze.
Offered voluntary time off programs to most of our crewmembers.
Implemented salary reductions of 20% to 50% for our officers.
Renegotiated service rates with our business partners and extended payment terms.
At March 31, 2020, we had cash, cash equivalents and short-term investments of approximately $1.8 billion. The unprecedented impact of COVID-19 on the demand for air travel and the corresponding decline in revenue will continue to have an adverse impact on our operating cash flow. Given this situation, we have taken immediate actions to increase liquidity, strengthen our financial position, and conserve cash. Some of the actions we have taken prior to and after March 31, 2020 include:
Executed a new $1.0 billion 364-day delayed draw term loan agreement and immediately drew down on the facilityseparate accounting for the full amount available.
Borrowed on our existing $550 million revolving credit facility.
Executed a $150 million pre-purchase arrangement with our co-brand credit card partner.
Suspended non-critical capital expenditure projects.
Amended our purchase agreement with Airbus resulting in a $1.1 billion reduction in aircraft capital expenditures through 2022.
Suspended share repurchases.
Obtained $936 millionconversion feature of government funding underthis note offering is not required. The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”), which is discussed further below.
As a result of these activities, we had $3.1 billion in restricted and unrestricted cash as of April 30, 2020. The $936 million of CARES Act funding is considered to be restricted cash since the funds must be utilized to pay the salaries and benefits costs of our crewmembers through September 30, 2020. We will continue to evaluate future financing opportunities to leverage our unencumbered assets in an effort to build additional levels of liquidity.
Valuation of Long-Lived Assets
Under the Property, Plant, and Equipment topic of the Codification, we are required to assess long-lived assets for impairment when events and circumstances indicate that the assets may be impaired. An impairment of long-lived assets exists when the sum of the estimated undiscounted future cash flows expected to be generated directly by the assets are less than the bookcarrying value of the assets. Our long-lived assets include both ownedthis convertible note was included within long-term debt and leased properties which are classified as property and equipment, and operatingfinance lease assetsobligations on our consolidated balance sheets, respectively.
As discussed above, our operations were adversely impacted by the unprecedented decline in demand for travel caused by the COVID-19 pandemic. To determine if impairment exists in our fleet, we grouped our aircraft by fleet-type and estimated their future cash flows based on projections of capacity, aircraft age, maintenance requirements, and other relevant conditions. Based on the assessment, we determined that the future cash flows from the operation of our Embraer E190 fleet were lower than the carrying value. For those aircraft, including the ones that are under operating lease, and related spare parts in our Embraer E190 fleet, we recorded an impairment loss of $202 million representing the difference between the book value of these assets and their fair value. We estimated the fair value of our Embraer E190 fleet using third party valuations and considered specific circumstance such as aircraft age, maintenance requirements and condition, and therefore classified as Level 3 in the fair value hierarchy. We evaluated the remaining fleet and determined the future cash flows of our Airbus A320 and Airbus A321 fleet exceeded their carrying valuessheet as of March 31, 2020. As the extent of the ongoing impact from the COVID-19 pandemic remains uncertain, we will update our assessment as new information becomes available.2021.
Valuation of Indefinite-Lived Intangibles
Our intangible assets consist primarily of acquired take-off and landing slots, or Slots, at certain domestic airports. Slots are the rights to take-off or land at a specific airport during a specific time period of the day and are a means by which airport capacity and congestion can be managed. We account for Slots at High Density Airports, including Reagan National Airport in Washington, D.C., LaGuardia Airport, and JFK Airport, both in New York City, as indefinite life intangible assets which result


12

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


in no amortization expense. We evaluate our intangible assets for impairment at least annually or when events and circumstances indicate they may be impaired. Indicators include operating or cash flow losses as well as various market factors to determine if events and circumstances could reasonably have affected the fair value. We performed an impairment assessment as of March 31, 2020 and determined our indefinite-lived intangible assets are not impaired.
The Coronavirus Aid, Relief, and Economic Security Act
On March 27, 2020, Congress passed the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") which is intended to provide relief and support to the U.S. economy. Under the CARES Act, assistance is available to the aviation industry in the form of direct payroll support (the "Payroll Support Program") and secured loans (the "Loan Program").
On April 23, 2020, we entered into a Payroll Support Program Agreement (the "PSP Agreement") with the United States Department of the Treasury ("Treasury") governing our participation in the Payroll Support Program. Under the Payroll Support Program, Treasury provided us with a payment of $936 million (the "Payroll Support Payment"), consisting of $685 million in grants and $251 million in an unsecured term loan. The loan has a 10-year term and bears interest on the principal amount outstanding at an annual rate of 1.00% until April 23, 2025, and the applicable Secured Overnight Financing Rate ("SOFR") plus 2.00% thereafter until April 23, 2030. The principal amount may be repaid at any time prior to maturity at par. In consideration for the Payroll Support Payment, we issued warrants to purchase approximately 2.6 million shares of our common stock to the Treasury at an exercise price of $9.50 per share. The warrants will expire five years after issuance, and will be exercisable either through net cash settlement or net share settlement, at JetBlue's option, in whole or in part at any time. In accordance with the PSP Agreement, we are required to comply with the relevant provisions of the CARES Act which, among other things, includes the following: the requirement to use the Payroll Support Payment exclusively for the continuation of payment of crewmember wages, salaries and benefits; the requirement against involuntary furloughs and reductions in crewmember pay rates and benefits through September 30, 2020; the requirement that certain levels of commercial air service be maintained until March 1, 2022; the prohibitions on share repurchases and the payment of common stock dividends; and restrictions on the payment of certain executive compensation until March 24, 2022.
On April 29, 2020, we submitted our application for the Loan Program of the CARES Act. Under the Loan Program, we expect to have the ability, through September 30, 2020, to borrow up to approximately $1.1 billion from the Treasury for a term of up to five years with an interest rate of LIBOR plus 3.00%. Any loans issued under the Loan Program are expected to be senior secured obligations of the Company, with collateral to be determined. If we accept the full amount of the loan, we will issue warrants to purchase approximately 12.0 million shares of our common stock to the Treasury. Any amount received under the Loan Program will be subject to the relevant provisions of the CARES Act, including many of those described above under the Payroll Support Program.
The CARES Act also provides for deferred payments of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. This is expected to provide us with approximately $67 million of additional liquidity during the current year.
Income Taxes
The Company's effective tax rate was 24.3% and 28.3% for first quarter 2020 and 2019, respectively. The change in tax rate, as compared to the prior year period, is due to several factors including a $12.1 million discrete federal tax benefit recorded in the first quarter of 2020 related to the carryback of net operating losses.
Our effective tax rate through 2020 may be subject to change related to discrete items recorded as additional CARES Act implementation guidance is released.

Note 3—2— Revenue Recognition
The Company categorizes the revenues received from contracts with its customers by revenue source as we believe it best depicts the nature, amount, timing, and uncertainty of our revenue and cash flow. The following table provides the revenues recognized by revenue source for the three months ended March 31, 20202021 and 20192020 (in millions):


13

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


 Three Months Ended March 31,
 20202019
Passenger revenue  
Passenger travel$1,408
$1,712
Loyalty revenue - air transportation103
90
Other revenue  
Loyalty revenue51
43
Other revenue26
26
Total revenue$1,588
$1,871

Three Months Ended March 31,
20212020
Passenger revenue
Passenger travel$625 $1,408 
Loyalty revenue - air transportation45 103 
Other revenue
Loyalty revenue45 51 
Other revenue18 26 
Total revenue$733 $1,588 
For the three months ended March 31, 2020, TrueBlue® is our customer loyalty program designed to reward and recognize our customers. TrueBlue® points earned from ticket purchases are presented as a reduction to Passenger travel within passenger revenue. Amounts presented in Loyalty

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Table of Contents
PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

revenue - air transportation represent the revenue recognized when TrueBlue® points have been redeemed and the travel has occurred. The corresponding amounts within the three months ended March 31, 2019 have been reclassified to be comparable with the current period presentation. These reclassifications do not impact total passenger revenue.
Contract Liabilities
Our contract liabilities primarily consist of ticket sales for which transportation has not yet been provided, unused credits available to customers, and outstanding loyalty points available for redemption (in millions):
 March 31, 2020 December 31, 2019
Air traffic liability - passenger travel$1,020
 $929
Air traffic liability - loyalty program (air transportation)656
 661
Deferred revenue33
 10
Total$1,709
 $1,600

March 31, 2021December 31, 2020
Air traffic liability - passenger travel$1,184 $964 
Air traffic liability - loyalty program (air transportation)758 733 
Deferred revenue36 41 
Total$1,978 $1,738 
During the three months ended March 31, 20202021 and 2019,2020, we recognized passenger revenue of $636$237 million and $668$636 million respectively, that was included in passenger travel liability at the beginning of the respective periods.
The Company elected the practical expedient that allows entities to not disclose the amount of the remaining transaction price and its expected timing of recognition for passenger tickets if the contract has an original expected duration of one year or less or if certain other conditions are met. We elected to apply this practical expedient to our contract liabilities relating to passenger travel and ancillary services as our tickets or any related passenger credits generally expire one year from the date of issuance.
In April in response to the impact of COVID-19 on air travel, we announcedextended the expiration dates for certain travel credits that are recorded in our air traffic liability, principally those travel credits issued from February 27 through June 30, 2020 through May 31, 2020, will be given an extended expiration life ofto a 24 months.month period. Accordingly, any revenue associated with these travel credits, which are deferred in air traffic liability, will be recognized within 24 months. Based on our customers' behaviors and estimates of breakage, we expect $18 million of the outstanding travel credits at March 31, 2021 will be recognized into revenue beyond 12 months. We have, accordingly, reclassified this amount to air traffic liability - non-current on our consolidated balance sheets. Given the change in contract duration, our estimates of revenue from unused tickets may be subject to variability and differ from historical experience.
TrueBlue® points are combined in one homogeneous pool and are not separately identifiable. As such, the revenue is comprised of the points that were part of the air traffic liability balance at the beginning of the period as well as points that were issued during the period.
In April 2020, we executed a pre-purchase arrangement of TrueBlue® points with our co-brand credit card partner for $150 million. The funds have been fully applied to point purchases as of March 31, 2021.
The table below presents the activity of the current and non-current air traffic liability for our loyalty program, and includes points earned and sold to participating companies for the three months ended March 31, 20202021 and 20192020 (in millions):


14

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Balance at December 31, 2019$661
TrueBlue® points redeemed
(103)
TrueBlue® points earned and sold
98
Balance at March 31, 2020$656
  
Balance at December 31, 2018$580
TrueBlue® points redeemed
(90)
TrueBlue® points earned and sold
104
Balance at March 31, 2019$594

Balance at December 31, 2020$733
TrueBlue® points redeemed
(45)
TrueBlue® points earned and sold
70 
Balance at March 31, 2021$758
Balance at December 31, 2019$661
TrueBlue® points redeemed
(103)
TrueBlue® points earned and sold
98 
Balance at March 31, 2020$656
The timing of our TrueBlue® point redemptions can vary; however, the majority of our points are redeemed within approximately three years of the date of issuance.


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Table of Contents
PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Note 4—3—Long-term Debt, Short-term Borrowings and Finance Lease Obligations
During the three months ended March 31, 2020,2021, we made scheduled principal payments of $102$644 million on our outstanding long-term debt and finance lease obligations.
We had pledged aircraft, engines, other equipment, and facilities with a net book value of $5.6$6.8 billion at March 31, 20202021 as security under various financing arrangements.
At March 31, 2020,2021, scheduled maturities of our short-term borrowings, long-term debt and finance lease obligations were $235$351 million for the remainder of 2020, $1.3 billion in 2021, $319$419 million in 2022, $298$629 million in 2023, $169$955 million in 2024, $305 million in 2025, and $867 million$2.4 billion thereafter.
The carrying amounts and estimated fair values of our long-term debt, net of debt acquisition costs, at March 31, 20202021 and December 31, 20192020 were as follows (in millions):
 March 31, 2020 December 31, 2019
 Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value
Public Debt       
Fixed rate special facility bonds, due through 2036$42
 $39
 $42
 $46
Fixed rate enhanced equipment notes:       
  Series AA, due through 2032581
 409
 581
 586
  Series A, due through 2028181
 144
 181
 186
Non-Public Debt       
Fixed rate enhanced equipment notes, due through 2023125
 124
 133
 141
Floating rate equipment notes, due through 2028187
 169
 201
 207
Fixed rate equipment notes, due through 20281,035
 1,001
 1,107
 1,201
Total(1)
$2,151
 $1,886
 $2,245
 $2,367

March 31, 2021December 31, 2020
Carrying Value
Estimated Fair Value(2)
Carrying Value
Estimated Fair Value(2)
Public Debt
Fixed rate special facility bonds, due through 2036$42 $46 $42 $45 
Fixed rate enhanced equipment notes:
  2019-1 Series AA, due through 2032560 456 560 440 
  2019-1 Series A, due through 2028175 155 174 152 
2019-1 Series B, due through 2027107 140 107 139 
2020-1 Series A, due through 2032627 676 627 658 
2020-1 Series B, due through 2028170 226 170 223 
Non-Public Debt
Fixed rate enhanced equipment notes, due through 2023100 101 114 116 
Fixed rate equipment notes, due through 2028841 829 891 1,017 
Floating rate equipment notes, due through 2028140 133 152 144 
Floating rate term loan credit facility, due through 2024695 754 702 759 
Unsecured CARES Act Payroll Support Program loan, due through 2030259 214 259 207 
Secured CARES Act Loan, due through 2025104 106 104 104 
Citibank line of credit, due through 2023546 533 
2020 sale-leaseback transactions, due through 2024351 388 352 393 
Unsecured Consolidated Appropriations Act Payroll Support Program Extension loan, due through 2031121 100 
0.50% convertible senior notes due 2026734 659 
Total(1)
$5,026 $4,983 $4,800 $4,930 
(1) Total excludes finance lease obligations of $83$56 million and $89$63 million at March 31, 20202021 and December 31, 2019,2020, respectively.
(2) The estimated fair valuesvalues of our publicly held long-term debt are classified as Level 2 in the fair value hierarchy. The fair values of our enhanced equipment notes and our special facility bonds were based on quoted market prices in markets with low trading volumes. The fair value of our non-public debt was estimated using a discounted cash flow analysis based on our borrowing rates for instruments with similar terms and therefore classified as Level 3 in the fair value hierarchy. The fair values of our other financial instruments approximate their carrying values. Refer to Note 98 to our condensed consolidated financial statements for an explanation of the fair value hierarchy structure.


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Table of Contents
PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


We have financed certain aircraft with Enhanced Equipment Trust Certificates, or EETCs. One of the benefits of this structure is being able to finance several aircraft at one time, rather than individually. The structure of EETC financing is that we create pass-through trusts in order to issue pass-through certificates. The proceeds from the issuance of these certificates are then used to purchase equipment notes, which are issued by us and are secured by our aircraft. These trusts meet the definition of a variable interest entity, or VIE, as defined in the Consolidations topic of the Codification, and must be considered for consolidation in our financial statements. Our assessment of our EETCs considers both quantitative and qualitative factors including the purpose for which these trusts were established and the nature of the risks in each. The main purpose of the trust structure is to enhance the credit worthiness of our debt obligation through certain bankruptcy protection provisions and liquidity facilities, and also to lower our total borrowing cost. We concluded that we are not the primary beneficiary in these trusts because our involvement in them is limited to principal and interest payments on the related notes, the trusts were not set up to pass along variability created by credit risk to us, and the likelihood of our defaulting on the notes. Therefore, we have not consolidated these trusts in our financial statements.
Short-termUnsecured Consolidated Appropriations Act Payroll Support Program Extension Loan
On January 15, 2021, we entered into a Payroll Support Program Extension Agreement (the "PSP Extension Agreement") with the United States Department of the Treasury ("Treasury") governing our participation in the federal Payroll Support Program for passenger air carriers under the United States Consolidated Appropriations Act, 2021 (the “Payroll Support Program 2"). In the first quarter of 2021, Treasury provided us with total payments of $504 million (the "Payroll Support 2 Payments") under the program, consisting of $383 million in grants and $121 million in unsecured term loans. The loans have a 10-year term and bear interest on the principal amount outstanding at an annual rate of 1.00% until January 15, 2026, and the applicable Secured Overnight Financing Rate ("SOFR") plus 2.00% thereafter until January 15, 2031. In consideration for the Payroll Support 2 Payments, we issued warrants to purchase approximately 0.8 million shares of our common stock to the Treasury at an exercise price of $14.43 per share. The warrants will expire five years after issuance and will be exercisable either through net cash settlement or net share settlement, at our option, in whole or in part at any time. In accordance with the PSP Extension Agreement, we are required to comply with the relevant provisions of the Payroll Support Program 2 which, among other things, includes the following: the requirement to use the Payroll Support 2 Payments exclusively for the continuation of payment of crewmember wages, salaries and benefits; the prohibition on involuntary furloughs and reductions in crewmember pay rates and benefits through March 31, 2021; the requirement that certain levels of commercial air service be maintained until March 1, 2022; the prohibitions on share repurchases and the payment of common stock dividends; and restrictions on the payment of certain executive compensation until October 1, 2022.
The carrying value relating to the payroll support extension grants are recorded within other accrued liabilities and are recognized as a contra-expense within special items on our consolidated statements of operations as the funds are utilized. The relative fair value of the warrants, estimated to be $8 million, are recorded within additional paid-in capital and reduced the total carrying value of the grants to $375 million. Proceeds from the payroll support extension grants and from the issuance of warrants are classified within operating activities and financing activities, respectively, on our condensed consolidated statements of cash flows. As of March 31, 2021, the carrying value of our payroll support extension grants received under Payroll Support Program 2 was approximately $87 million.
The carrying value relating to the unsecured term loans is recorded within long-term debt and finance lease obligations on our consolidated balance sheets. The proceeds from the loans were classified as financing activities on our condensed consolidated statement of cash flows.
On April 29, 2021, Treasury provided us an additional payment of $76 million (the "Additional Payroll Support 2 Payment"), consisting of $53 million in grants and $23 million in an unsecured term loan under the PSP Extension Agreement. In consideration for the Additional Payroll Support 2 Payment, we issued warrants to Treasury to purchase approximately 0.2 million additional shares of our common stock at an exercise price of $14.43 per share (the "Additional Payroll Support 2 Warrants"). The terms of the unsecured term loan and additional warrants are identical to those issued in the first quarter of 2021 under the Payroll Support Program 2 as described above.
0.50% Convertible Senior Notes due 2026
In March 2021, we completed a private offering for $750 million of 0.50% convertible notes due 2026. The notes are general unsecured senior obligations and will rank equal in right of payment with all of our existing and future senior unsecured indebtedness and senior in right of payment to our existing and future subordinated debt. The notes will effectively rank junior in right of payment to any of our existing and future secured indebtedness to the extent of the value of the assets securing such

13

Table of Contents
PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

indebtedness and are structurally subordinated to all of our indebtedness and other liabilities. The net proceeds from this offering were approximately $734 million.
Holders of the notes may convert them into shares of our common stock prior to January 1, 2026 only under certain circumstances (such as upon the satisfaction of the sale price condition, the satisfaction of the trading price condition, notice of redemption, or specified corporate events) and thereafter at any time at a rate of 38.5802 shares of common stock per $1,000 principal amount of notes, which corresponds to an initial conversion price of approximately $25.92 per share. The conversion rate is subject to adjustment upon the occurrence of certain specified events, including, but not limited to, the issuance of certain stock dividends on common stock, the issuance of certain rights or warrants, subdivisions, combinations, distributions of capital stock, indebtedness or assets, cash dividends and certain issuer tender or exchange offers.
Upon conversion, the notes will be settled in cash up to the aggregate principal amount of the notes to be converted and, at our election, in shares of our common stock, cash or a combination of cash and shares of our common stock in respect of the remainder, if any, of our conversion obligation.
We are not required to redeem or retire the notes periodically. We may, at our option, redeem any of the notes for cash at a redemption price of 100% of their principal amount, plus accrued and unpaid interest at any time on or after April 1, 2024 if the last reported sale price of our common stock has been at least 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive), including the trading day immediately preceding the date on which we provide notice of redemption, during any 30 consecutive trading day period ending on, and including, the trading day immediately preceding the date on which we provide a notice of redemption to the holders.
As discussed in Note 1 to our condensed consolidated financial statements, we early adopted the provisions of ASU 2020-06. Accordingly, we evaluated the conversion feature of this note offering for embedded derivative in accordance with ASC 815, Derivatives and Hedging, and the substantial premium model in accordance with ASC 470, Debt. Based on our assessment, separate accounting for the conversion feature of this note offering is not required.
Floating Rate Term Loan Credit Facility
On June 17, 2020, we entered into a $750 million term loan credit facility with Barclays Bank PLC, as administrative agent. The loans under this term loan credit facility bear interest at a variable rate equal to LIBOR (subject to a 1.00% floor), or at our election another rate, in each case, plus a specified margin. Our obligations are secured on a senior basis by airport takeoff and landing slots at LaGuardia Airport, John F. Kennedy International Airport, and Reagan National Airport and the right to use certain intellectual property assets comprising the JetBlue brand. Slots are rights to take-off or land at a specific airport during a specific time period during the day and a means by which airport capacity and congestion can be managed. The term loan facility is subject to amortization payments of 5% per year, payable quarterly, commencing on September 30, 2020 with the remaining balance due and payable in a single payment on the maturity date of June 17, 2024.
The interest rate on our outstanding balance was 6.25% as of March 31, 2021.
The Coronavirus Aid, Relief, and Economic Security (CARES) Act
On March 27, 2020, Congress passed the Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act"). Under the CARES Act, assistance was made available to the aviation industry in the form of direct payroll support (the "Payroll Support Program") and secured loans (the "Loan Program").
Unsecured CARES Act Payroll Support Program Loan
On April 23, 2020, we entered into a Payroll Support Program Agreement (the "PSP Agreement") under the CARES Act with the Treasury governing our participation in the Payroll Support Program. Under the Payroll Support Program, Treasury provided us with payments which totaled $963 million (the "Payroll Support Payments") consisting of $704 million in grants and $259 million in unsecured term loans. The loans have a 10-year term and bear interest on the principal amount outstanding at an annual rate of 1.00% until April 23, 2025, and the applicable SOFR plus 2.00% thereafter until April 23, 2030. The principal amount may be repaid at any time prior to maturity at par. As part of the agreement, JetBlue issued to the Treasury warrants to acquire more than 2.7 million shares of our common stock under the program at an exercise price of $9.50 per share. The warrants expire five years after issuance.

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Table of Contents
PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

The carrying value relating to the payroll support grants was recorded within other accrued liabilities and was recognized as a contra-expense within special items on our consolidated statements of operations as the funds were utilized. The relative fair value of the warrants, estimated to be $19 million, was recorded within additional paid-in capital and reduced the total carrying value of the grants to $685 million. Proceeds from the payroll support grants and from the issuance of warrants were classified within operating activities and financing activities, respectively, on our condensed consolidated statements of cash flows. Our funding from the payroll support grants under the CARES Act were fully utilized as of December 31, 2020.
The carrying value relating to the unsecured term loans is recorded within long-term debt and finance lease obligations on our consolidated balance sheets. The proceeds from the loans were classified as financing activities on our condensed consolidated statement of cash flows.
Secured CARES Act Loan Program
Under the CARES Act Loan Program, JetBlue has the ability to borrow up to a total of approximately $1.9 billion from the Treasury. If we accept the full amount of the loan, we will issue warrants to purchase approximately 20.5 million shares of our common stock to the Treasury. Any amount received under the CARES Act Loan Program will be subject to the relevant provisions of the CARES Act, including many of those described above under the Payroll Support Program.
Unless otherwise terminated early, all borrowings under the CARES Act Loan Program are due and payable on the fifth anniversary of the initial borrowing date. Borrowings bear interest at a variable rate equal to LIBOR (or another rate based on certain market interest rates, plus a margin of 1% per annum, in each case with a floor of 0%), plus a margin of 2.75% per annum. Our obligations under the CARES Act Loan Program are secured by liens on (i) certain eligible aircraft and engine collateral, (ii) certain loyalty program assets, including JetBlue's rights in certain loyalty program agreements, loyalty program data and intellectual property, and (iii) certain cash accounts (collectively, the "Collateral"). Under the terms of the CARES Act Loan Program, we may also pledge eligible spare parts, slots, gates and routes, and additional aircraft, real property, ground support equipment, flight simulators and equity interests. The CARES Act Loan Program includes affirmative and negative covenants that restrict our ability to, among other things, dispose of Collateral, merge, consolidate or sell assets, incur certain additional indebtedness or pay certain dividends. In addition, we are required to maintain unrestricted cash and cash equivalents and unused commitments available under all revolving credit facilities aggregating not less than $550 million and to maintain a minimum ratio of the borrowing base of the Collateral (determined as the sum of a specified percentage of the appraised value of each type of Collateral) to outstanding obligations under the CARES Act Loan Program of not less than 1.6 to 1.0. If we do not meet the minimum collateral coverage ratio, we must either provide additional Collateral to secure our obligations under the CARES Act Loan Program or repay the loans by an amount necessary to maintain compliance with the collateral coverage ratio. The CARES Act Loan Program contains events of default customary for similar financings. Upon the occurrence of an event of default, the outstanding obligations under the CARES Act Loan Program may be accelerated and become due and payable immediately. In addition, if certain change of control events occur with respect to JetBlue, we will be required to prepay the loans in full under the CARES Act Loan Program.
We entered into a loan and guarantee agreement (the "Loan Agreement") with the Treasury with a borrowing capacity of $1.1 billion and made an initial drawing of $115 million under the CARES Act Loan Program on September 29, 2020. In connection with this initial drawing, we entered into a warrant agreement with Treasury, pursuant to which we issued to Treasury warrants to purchase approximately 1.2 million shares of our common stock at an exercise price of $9.50 per share.
On November 3, 2020, we amended and restated the Loan Agreement and increased JetBlue's borrowing capacity from approximately $1.1 billion to approximately $1.9 billion.
On January 15, 2021, we entered into a letter agreement with Treasury which provided an extension of the Loan Agreement allowing us the option to access the remaining borrowing capacity through May 28, 2021.
As of March 31, 2021, $115 million remained outstanding under the Loan Agreement.
Fixed Rate Enhanced Equipment Notes
2020-1A and B Equipment Notes
In August 2020, we completed a public placement of equipment notes in an aggregate principal amount of $808 million secured by 24 Airbus A321 aircraft. The equipment notes were issued in two series: (i) Series A, bearing interest at the rate of 4.00% per annum in the aggregate principal amount equal to $636 million, and (ii) Series B, bearing interest at the rate of 7.75% per annum in the aggregate principal amount equal to $172 million. Principal and interest are payable semi-annually.

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Table of Contents
PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

2019-1B Equipment Notes
In August 2020, we completed a public placement of equipment notes in an aggregate principal amount of $115 million bearing interest at a rate of 8.00% per annum. These equipment notes are secured by 25 Airbus A321 aircraft, which were included in the collateral pool of our 2019-1 Series AA and Series A offerings completed in November 2019. Principal and interest are payable semi-annually.
2020 Sale-Leaseback Transactions
In 2020, we executed $563 million of sale-leaseback transactions. Of these transactions, $354 million did not qualify as sales for accounting purposes. The assets associated with these transactions remain on our consolidated balance sheets within property and equipment and the related liabilities under the lease are classified within debt and finance leases obligations. These transactions are treated as cash from financing activities on our consolidated statements of cash flows. The remaining $209 million of sale-leaseback transactions qualified as sales and generated a loss of $106 million. The assets associated with these transactions which qualified as sales are recorded within operating lease assets. The liabilities are recorded within current operating lease liabilities and long-term operating lease liabilities on our consolidated balance sheets. These transactions are treated as cash from investing activities on our consolidated statements of cash flows.
We did not execute any sale-leaseback transactions in the first quarter of 2021.
Citibank Line of Credit
In August 2019, we amended ourWe have a revolving Credit and Guaranty Agreement with Citibank N.A. as the administrative agent. The amendment increased our borrowing capacity by $125 millionagent, for up to $550 million and extended themillion. The term of the facility runs through August 2023. Borrowings under the Credit and Guaranty Agreement bear interest at a variable rate equal to LIBOR, plus a margin. The Credit and Guaranty Agreement iswas previously secured by Slots at John F. Kennedy International Airport, LaGuardia Airport, and Reagan National Airport, as well as certain other assets. Slots are rights to take-off or land at a specific airport during a specific time period during the day and a means by which airport capacity and congestion can be managed. On May 29, 2020, we exercised our pre-existing right and removed the Slots from the collateral pool to the facility. In exchange for the Slots, we added unencumbered aircraft, simulators, and certain other assets as permitted thereunder. The Credit and Guaranty Agreement includes covenants that require us to maintain certain minimum balances in unrestricted cash, cash equivalents, and unused commitments available under revolving credit facilities. In addition, the covenants restrict our ability to, among other things, dispose of certain collateral, or merge, consolidate, or sell assets. As
We borrowed the full amount of and for the three months ended March 31, 2020 and December 31, 2019, we did not have a balance outstanding or any borrowings under this revolving credit facility.
On April 22, 2020, we borrowed $550 million under this revolving credit facility. Followingfacility on April 22, 2020.
We repaid the full balance of this borrowing, we have no additional borrowing capacity available under this revolving credit facility.facility in the first quarter of 2021.
Short-term
Morgan Stanley Line of Credit
We have a revolving line of credit with Morgan Stanley for up to approximately $200 million. This line of credit is secured by a portion of our investment securities held by Morgan Stanley and the amount available to us under this line of credit may vary accordingly. This line of credit bears interest at a floating rate based upon LIBOR, plus a margin. As of and for the three monthsperiods ended March 31, 20202021 and December 31, 2019,2020, we did not have a balance outstanding or any borrowings under this line of credit.
Morgan Stanley Delayed Draw Term Loan Agreement
In March 2020, we entered into a Delayed Draw Term Loan Credit Agreement with Morgan Stanley Senior Funding Inc., as the administrative agent. The credit agreement provides for a term loan facility of up to $1 billion. Borrowings under the credit agreement bear interest at a variable rate equal to LIBOR (but not less than 1% per annum), plus a margin of 1.75% per annum, or at our election, another rate based on certain market interest rates.
Our obligations under the credit agreement are secured by liens on certain aircraft and spare engines. The credit agreement includes provisions that require us to maintain unrestricted cash and cash equivalents and unused commitments available under all revolving credit facilities (including the term loan facility) aggregating not less than $550 million.
We borrowed the full amount of the term loan facility in March 2020. Amortization payments equal to 0.25% of the outstanding principal of the term loan will be due on the last day of each quarter during the term. The remaining outstanding principal amount of the term loan must be repaid in a single installment on the maturity date on March 15, 2021. We may prepay all or a portion of the term loan from time to time, at par plus accrued and unpaid interest. As of March 31, 2020, we had a balance of $1 billion outstanding under this term loan facility.


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PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Note 5—Earnings4—Loss Per Share
Basic earnings per share is calculated by dividing net (loss) income by the weighted average number of shares outstanding during the period. Diluted earnings per share is calculated similarly but includes potential dilution from restricted stock units, the Crewmember Stock Purchase Plan, convertible notes, and any other potentially dilutive instruments using the treasury stock method.and if-converted methods. Anti-dilutive common stock equivalents excluded from the computation of diluted earnings per share amounts were 3.5 million and 2.0 million for the three months ended March 31, 2020. There were no anti-dilutive common stock equivalents during the three months ended March 31, 2019 .2021 and 2020, respectively.
The following table shows how we computed basic and diluted earnings per common share for the three months ended March 31, 20202021 and 20192020 (dollars and share data in millions):

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PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

Three Months Ended March 31,
Three Months Ended March 31, 20212020
2020 2019
Net (loss) income$(268) $42
Net lossNet loss$(247)$(268)
   
Weighted average basic shares277.2
 305.3
Weighted average basic shares316.3 277.2 
Effect of dilutive securities
 1.6
Effect of dilutive securities
Weighted average diluted shares277.2
 306.9
Weighted average diluted shares316.3 277.2 
   
(Loss) earnings per common share   
Loss per common shareLoss per common share
Basic$(0.97) $0.14
Basic$(0.78)$(0.97)
Diluted$(0.97) $0.14
Diluted$(0.78)$(0.97)
On February 24, 2020, JetBlue entered into an accelerated share repurchase agreement, or ASR, paying $160 million for an initial delivery of 6.6 million shares. The term of the ASR concluded on March 16, 2020 with a delivery of 4.9 million additional shares to JetBlue on March 18, 2020. A total of 11.5 million shares, at an average price of $13.91 per share, were repurchased under the agreement.
On November 21, 2019, JetBlue entered into an ASR paying $160 million for an initial delivery of 6.9 million shares. The term of the ASR concluded on February 21, 2020 with delivery of 1.5 million additional shares to JetBlue on February 25,Our share repurchase program has been suspended since March 31, 2020. A total of 8.4 million shares, at an average price of $19.03 per share, were repurchased under the agreement.
On March 11, 2019, JetBlue entered into an ASR, paying $125 million for an initial delivery of 6.1 million shares. The term of the ASR concluded on May 21, 2019 with the delivery of 1.3 million additional shares to JetBlue on May 22, 2019. A total of 7.4 million shares, at an average price of $16.93 per share, were repurchased under the agreement.

Note 6—5—Crewmember Retirement Plan
We sponsor a retirement savings 401(k) defined contribution plan, or the Plan, covering all of our crewmembers where we match 100% of our crewmember contributions up to 5% of their eligible wages. The contributions vest over three years and are measured from a crewmember's hire date. Crewmembers are immediately vested in their voluntary contributions.
Another component of the Plan is a Company discretionary contribution of 5% of eligible non-management crewmember compensation, which we refer to as Retirement Plus. Retirement Plus contributions vest over three years and are measured from a crewmember's hire date.
Certain Federal Aviation Administration, or FAA, licensed crewmembers receive an additional contribution of 3% of eligible compensation, which we refer to as Retirement Advantage.
Effective August 1, 2018,Our pilots receive a non-elective Company contribution of 15% of eligible pilot compensation per the terms of the finalized collective bargaining agreement between JetBlue and the Air Line Pilots Association, or ALPA, in lieu of the above 401(k) Company matching contribution, Retirement Plus, and Retirement Advantage contributions.contributions. Refer to Note 106 to our condensed consolidated financial statements for additional information. The Company's non-elective contribution of 15% of eligible pilot compensation vests after three years of service.


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PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Our non-management crewmembers are eligible to receive profit sharing, calculated as 10% of adjusted pre-tax income before profit sharing and special items up to a pre-tax margin of 18% with the result reduced by Retirement Plus contributions and the equivalent of Retirement Plus contributions for pilots. If JetBlue's resulting pre-tax margin exceeds 18%, non-management crewmembers will receive 20% profit sharing on amounts above an 18% pre-tax margin.
Total 401(k) company match, Retirement Plus, Retirement Advantage, pilot retirement contribution, and profit sharing expensed for the three months ended March 31, 2021 and 2020 was $48 millionand 2019 was $52 million and $49 million, respectively.

Note 7—6—Commitments and Contingencies
Flight Equipment Commitments
As of March 31, 2020,2021, our firm aircraft orders consisted of 7669 Airbus A321neo aircraft and 7069 Airbus A220 aircraft, all scheduled for delivery through 2026.2027. Committed expenditures for these aircraft and related flight equipment, including estimated amounts for contractual price escalations and predelivery deposits as of March 31, 2021 is approximately $0.9$0.7 billion for the remainder of 2020, $1.4 billion in 2021, $1.3$0.8 billion in 2022, $1.7$1.6 billion in 2023, $1.6$1.8 billion in 2024, $1.2 billion in 2025, and $0.5$1.6 billion thereafter.
The amount

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Table of committed expenditures stated above represents the delivery schedule set forth in our Airbus order book as of March 31, 2020. In October 2018 and May 2019, we received notice from Airbus of anticipated delivery delays for the A321neo aircraft. Due to these delays, we only took delivery of six A321neo in 2019 with the remaining seven to be delivered beyond their contractual delivery year. The committed expenditures for these seven backlogged A321neo aircraft are not included in the amounts above due to uncertainties in the timing of these deliveries.Contents
In May 2020, we amended our purchase agreement with Airbus which changed the timing of our Airbus A321 and A220 deliveries. We are scheduled to receive four new Airbus A321neo aircraft and our first Airbus A220 aircraft for the remainder of 2020.PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

In October 2019, the Office of the U.S. Trade Representative announced a 10% tariff on new commercial aircraft and related parts imported from certain European Union member states, which include aircraft and other parts we are already contractually obligated to purchase, including those noted above. The U.S. Trade Representative increased the tariff to 15% effective March 2020. In February 2020,March 2021, the U.S. Trade Representative announced an increase ina four-month suspension of the tarifftariff. We continue to 15% which became effective in March 2020. We are workingwork with our business partners, including Airbus, to evaluate the potential financial and operational impact of these announcements on our future aircraft deliveries.deliveries, including after the suspension is lifted. The continued imposition of the tariff could substantially increase the cost of new Airbus aircraft and parts.
Other Commitments
We utilize several credit card processors to process our ticket sales. Our agreements with these processors do not contain covenants, but do generally allow the processor to withhold cash reserves to protect the processor from potential liability for tickets purchased, but not yet used for travel. While we currently do not have any collateral requirements related to our credit card processors, we may be required to issue collateral to our credit card processors, or other key business partners, in the future.
As of March 31, 2020,2021, we had approximately $26 million in assets serving as collateral for letters of credit relating to a certain number of our leases. These are included in restricted cash and expire at the end of the related lease terms. Additionally, we had approximately $34$25 million pledged related to our workers' compensation insurance policies and other business partner agreements, which will expire according to the terms of the related policies or agreements.
In April 2014,Amid the COVID-19 pandemic, we reached an Agreement in Principle with ALPA was certified byto avoid involuntary furloughs of our pilots through at least October 1, 2021 in exchange for short-term changes to the National Mediation Board, or NMB, as the representative body for JetBlue pilots after winning a representation election. We reached a final agreement for our first collective bargaining agreement which was ratified by the pilots in July 2018. The agreement is a four-year, renewable contract, which became effective August 1, 2018 and included compensation, benefits, work rules, and other policies.agreement.
In April 2018, JetBlue inflight crewmembers elected to be solely represented by the Transport Workers Union of America, or TWU. The National Mediation Board, or NMB, certified the TWU as the representative body for JetBlue inflight crewmembers. In November 2020, our inflight crewmembers voted to reject the tentative collective bargaining agreement between JetBlue and wethe TWU. We are currently working with the TWU to reach a collective bargaining agreement.determine next steps.
Except as noted above, our crewmembers do not have third party representation.


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ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Legal Matters
Occasionally, we are involved in various claims, lawsuits, regulatory examinations, investigations and other legal matters involving suppliers, crewmembers, customers, and governmental agencies, arising, for the most part, in the ordinary course of business. The outcome of litigation and other legal matters is always uncertain. The Company believes it has valid defenses to the legal matters currently pending against it, is defending itself vigorously, and has recorded accruals determined in accordance with GAAP, where appropriate. In making a determination regarding accruals, using available information, we evaluate the likelihood of an unfavorable outcome in legal or regulatory proceedings to which we are a party and record a loss contingency when it is probable a liability has been incurred and the amount of the loss can be reasonably estimated. These subjective determinations are based on the status of such legal or regulatory proceedings, the merits of our defenses, and consultation with legal counsel. Actual outcomes of these legal and regulatory proceedings may materially differ from our current estimates. It is possible that resolution of one or more of the legal matters currently pending or threatened could result in losses material to our consolidated results of operations, liquidity, or financial condition.
To date, none of these types of litigation matters, most of which are typically covered by insurance, has had a material impact on our operations or financial condition. We have insured and continue to insure against most of these types of claims. A judgment on any claim not covered by, or in excess of, our insurance coverage could materially adversely affect our consolidated results of operations, liquidity, or financial condition.

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ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Note 8—7—Financial Derivative Instruments and Risk Management
As part of our risk management strategy, we periodically purchase over the counter energy derivative instruments and enter into fixed forward price agreements, or FFPs, to manage our exposure to the effect of changes in the price of jet fuel. Prices for the underlying commodities have historically been highly correlated to jet fuel, making derivatives of them effective at providing short-term protection against volatility in average fuel prices. We also periodically enter into jet fuel basis swaps for the differential between heating oil and jet fuel, to further limit the variability in fuel prices at various locations. We do not hold or issue any derivative financial instruments for trading purposes.
Aircraft Fuel Derivatives
We attempt to obtain cash flow hedge accounting treatment for each fuel derivative that we enter into. This treatment is provided for under theASC 815, Derivatives and Hedging topic of the Codification which allows for gains and losses on qualifying hedges to be deferred until the underlying planned jet fuel consumption occurs, rather than recognizing the gains and losses on these instruments into earnings during each period they are outstanding. When the underlying jet fuel is consumed and the related derivative contract settles, any gain or loss previously recorded in other comprehensive income is recognized in aircraft fuel expense. If a hedge does not qualify for hedge accounting, the periodic changes in its fair value are recognized in interest income and other. All cash flows related to our fuel hedging derivatives are classified as operating cash flows.
Our current approach to fuel hedging is to enter into hedges on a discretionary basis without a specific target of hedge percentage needs. We view our hedge portfolio as a form of insurance to help mitigate the impact of price volatility and protect us against severe spikes in oil prices, when possible.
The following table illustrates the approximate hedge percentages of our projectedWe did not have any fuel usage by quarterhedging contracts outstanding as of March 31, 2020, related to our outstanding fuel hedging contracts that were designated as cash flow hedges for accounting purposes.
Jet fuel call spread option agreements
Second Quarter 202029%
Third Quarter 202025%
Fourth Quarter 202025%



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ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


2021 or December 31, 2020.
The table below reflects quantitative information related to our derivative instruments and where these amounts are recorded in our financial statements (dollar amounts in millions):
 March 31, 2020 December 31, 2019
Fuel derivatives   
Asset fair value recorded in prepaid expense and other(1)
$1
 $8
Longest remaining term (months)9
 6
Hedged volume (barrels, in thousands)3,698
 2,112
Estimated amount of existing losses (gains) expected to be reclassified into earnings in the next 12 months$6
 $(2)
 Three Months Ended March 31,
 2020 2019
Fuel derivatives   
Hedge effectiveness losses recognized in aircraft fuel expense$2
 $2
Losses on derivatives resulting from the discontinuance of hedge accounting recognized in interest income and other2
 
Hedge losses on derivatives recognized in comprehensive income11
 
Percentage of actual consumption economically hedged22% 7%
(1) Gross asset of each contract prior to consideration of offsetting positions with each counterparty and prior to the impact of collateral paid.
Three Months Ended March 31,
20212020
Fuel derivatives
Hedge effectiveness losses recognized in aircraft fuel expense$$
Losses on derivatives resulting from the discontinuance of hedge accounting recognized in interest income and other
Hedge losses on derivatives recognized in comprehensive income11 
Percentage of actual consumption economically hedged%22 %
Any outstanding derivative instrument exposes us to credit loss in connection with our fuel contracts in the event of nonperformance by the counterparties to the agreements, but we do not expect that any of our counterparties will fail to meet their obligations. The amount of such credit exposure is generally the fair value of our outstanding contracts for which we are in a receivable position. To manage credit risks we select counterparties based on credit assessments, limit our overall exposure to any single counterparty, and monitor the market position with each counterparty. Some of our agreements require cash deposits from either JetBlue or our counterparty if market risk exposure exceeds a specified threshold amount.
We have master netting arrangements with our counterparties allowing us the right of offset to mitigate credit risk in derivative transactions. The financial derivative instrument agreements we have with our counterparties may require us to fund all, or a portion of, outstanding loss positions related to these contracts prior to their scheduled maturities. The amount of collateral posted, if any, is periodically adjusted based on the fair value of the hedge contracts. Our policy is to offset the liabilities represented by these contracts with any cash collateral paid to the counterparties.
There were no0 offsetting derivative instruments as of March 31, 2020 and2021 or December 31, 2019.2020.

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ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Note 9—8—Fair Value
Under the Fair Value Measurements and Disclosures topic of the Codification, disclosures are required about how fair value is determined for assets and liabilities and a hierarchy for which these assets and liabilities must be grouped is established, based on significant levels of inputs as follows:
Level 1 - observable inputs such as unadjusted quoted prices in active markets for identical assets or liabilities;
Level 2 - quoted prices in active markets for similar assets and liabilities, and other inputs that are observable directly or indirectly for the asset or liability; or
Level 3 - unobservable inputs for the asset or liability, such as discounted cash flow models or valuations.
The determination of where assets and liabilities fall within this hierarchy is based upon the lowest level of input that is significant to the fair value measurement.


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ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


The following is a listing of our assets and liabilities required to be measured at fair value on a recurring basis and where they are classified within the fair value hierarchy as of March 31, 20202021 and December 31, 20192020 (in millions):
March 31, 2021
Level 1Level 2Level 3Total
Assets
Cash equivalents$1,240 $270 $$1,510 
Available-for-sale investment securities867 867 
 March 31, 2020
 Level 1 Level 2 Level 3 Total
Assets       
Cash equivalents$1,114
 $140
 $
 $1,254
Available-for-sale investment securities
 163
 
 163
Aircraft fuel derivatives
 1
 
 1
December 31, 2019December 31, 2020
Level 1 Level 2 Level 3 TotalLevel 1Level 2Level 3Total
Assets       Assets
Cash equivalents$611
 $30
 $
 $641
Cash equivalents$1,330 $130 $$1,460 
Available-for-sale investment securities
 351
 
 351
Available-for-sale investment securities1,137 1,137 
Aircraft fuel derivatives
 8
 
 8
ReferRefer to Note 43 to ourour condensed consolidated financial statements for fair value information related to our outstanding debt obligations as of March 31, 20202021 and December 31, 2019.2020.
Cash equivalents
Our cash equivalents include money market securities commercial paper, and time deposits which are readily convertible into cash, have maturities of 90 daysthree months or less when purchased, and are considered to be highly liquid and easily tradable. The money market securities are valued using inputs observable in active markets for identical securities and are therefore classified as Level 1 within our fair value hierarchy. The fair values of remaining instruments are based on observable inputs in non-active markets, which are therefore classified as Level 2 in the hierarchy.
Available-for-sale investment securities
Our available-for-sale investment securities include investments such as time deposits commercial paper, and convertible debt securities. The fair values of these instruments are based on observable inputs in non-active markets, which are therefore classified as Level 2 in the hierarchy. We did not0t record any material gains or losses on these securities during the three months ended March 31, 20202021 and 2019.2020.
Aircraft Fuel Derivatives
Our aircraft fuel derivatives include call spread options which are not traded on public exchanges. Their fair values are determined using a market approach based on inputs that are readily available from public markets for commodities and energy trading activities; therefore, they are classified as Level 2 inputs. The data inputs are combined into quantitative models and processes to generate forward curves and volatilities related to the specific terms of the underlying hedge contracts.


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ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)



Note 10—9—Accumulated Other Comprehensive Income (Loss)
Comprehensive income (loss) includes changes in fair value of our aircraft fuel derivatives which qualify for hedge accounting. A rollforward of the amounts included in accumulated other comprehensive income (loss), net of taxes for the three

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ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

months ended March 31, 20202021 and 20192020 is as follows (in millions):

Aircraft Fuel Derivatives(1)(2)

Total
Balance of accumulated income, at December 31, 2019$2

$2
Reclassifications into earnings, net of tax benefit $13

3
Change in fair value, net of tax benefit $4(11)
(11)
Balance of accumulated (loss), at March 31, 2020$(6)
$(6)






Balance of accumulated (loss), at December 31, 2018$(3)
$(3)
Reclassifications into earnings, net of tax benefit of $02

2
Change in fair value, net of tax benefit of $0


Balance of accumulated (loss), at March 31, 2019$(1)
$(1)

Aircraft Fuel Derivatives(1)(2)
Total
Balance of accumulated income, at December 31, 2020$0 $0 
Reclassifications into earnings, net of deferred taxes of $0
Change in fair value, net of deferred taxes of $0
Balance of accumulated income, at March 31, 2021$0 $0 
Balance of accumulated income, at December 31, 2019$2 $2 
Reclassifications into earnings, net of deferred taxes $(1)
Change in fair value, net of deferred taxes of $4(11)(11)
Balance of accumulated (loss), at March 31, 2020$(6)$(6)
(1) Reclassified to aircraft fuel expense.
(2) In March 2020, we made several capacity reductions in response to the COVID-19 pandemic. These capacity reductions led to the discontinuance of hedge accounting on a number of our aircraft fuel derivatives as the forecasted consumption of aircraft fuel was no longer probable of occurring.probable. Losses of $2 million that were previously deferred in other comprehensive loss were reclassified to interest income and other during the three months ended March 31, 2020.



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ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)



Note 11—10—Special Items
The following is a listing of special items presented on our consolidated statements of operations for the three months ended March 31, 20202021 and 20192020 (in millions):
Three Months Ended March 31,
20212020
Special Items
Federal payroll support grant recognition(1)
$(288)$
CARES Act employee retention credit(2)
(1)
Fleet impairment(3)
202 
Total$(289)$202 
(1) As discussed in Note 3 to our condensed consolidated financial statements, we entered into a PSP Extension Agreement with the Treasury governing our participation in the federal Payroll Support Program for air carriers under the United States Consolidated Appropriations Act, 2021. In the first quarter of 2021, Treasury provided us with payroll support funding totaling $504 million, consisting of $383 million in grants and $121 million in unsecured term loans. The payroll support funds are to be used exclusively for the continuation of payment of crewmember wages, salaries and benefits. The carrying value of the payroll support extension grants is recorded within other liabilities and will be recognized as a contra-expense within special items on our consolidated statements of operations as the funds are utilized. We utilized $288 million of the payroll support extension grants for the three months ended March 31, 2021.
(2) The Employee Retention Credit ("ERC") under the CARES Act is a refundable tax credit which encourages business to keep employees on the payroll during the COVID-19 pandemic. Eligible employers can qualify for up to $5,000 of credit for each employee based on qualified wages paid after March 12, 2020 and before January 1, 2021. Qualified wages are the wages paid to an employee for the time that the employee is not providing services due to an economic hardship, specifically, either (1) a full or partial suspension of operations by order of a governmental authority due to COVID-19, or (2) a significant decline in gross receipts. Our policy is to recognize the ERC when it is filed with the Internal Revenue Services. We recognized $1 million of ERC as a contra-expense within special items on our consolidated statements of operations for the three months

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ITEM 1. FINANCIAL STATEMENTS
JETBLUE AIRWAYS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

 Three Months Ended March 31,
 2020 2019
Special Items   
Fleet impairment(1)
$202
 $
Embraer E190 fleet transition costs(2)

 9
Union contract costs(3)

 3
Total$202
 $12
ended March 31, 2021.
(1)(3) Under the Property, Plant, and Equipment topic of the Codification, we are required to assess long-lived assets for impairment when events and circumstances indicate that the assets may be impaired. An impairment of long-lived assets exists when the sum of the estimated undiscounted future cash flows expected to be generated directly by the assets are less than the book value of the assets. Our long-lived assets include both owned and leased properties which are classified as property and equipment, and operating lease assets on our consolidated balance sheets, respectively.
As discussed in Note 2 to our condensed consolidated financial statements, ourOur operations were adversely impacted by the unprecedented decline in demand for travel caused by the COVID-19 pandemic. To determine if impairment exists in our fleet, we grouped our aircraft by fleet-type and estimated their future cash flows based on projections of capacity, aircraft age, maintenance requirements, and other relevant conditions. Based on the assessment, we determined that the future cash flows from the operation of our Embraer E190 fleet were lower than the carrying value. For those aircraft, including the ones that are under operating lease, and related spare parts in our Embraer E190 fleet, we recorded an impairment loss of $202 million representingfor the three months ended March 31, 2020. These losses represent the difference between the book value of these assets and their fair value. We estimated the fair value of our Embraer E190 fleet using third party valuations and considered specific circumstancecircumstances such as aircraft age, maintenance requirements and condition, and therefore classified as Level 3 in the fair value hierarchy. We evaluated the remaining fleet and determined the future cash flows of our Airbus A320 and Airbus A321 fleet exceeded their carrying valuesvalue as of March 31, 2020.
No impairment loss was recorded for the three months ended March 31, 2021 as the book value of our fleet reflected their fair value as of March 31, 2021.
As the extent of the ongoing impact from the COVID-19 pandemic remains uncertain, we will update our assessment as new information becomes available.
(2) In July 2018, we announced our decision to exit the Embraer E190 fleet and order 60 Airbus A220-300 aircraft, formerly known as the Bombardier CS300, for expected deliveries beginning in 2020 with the option for 60 additional aircraft. For the three months ended March 31, 2019, fleet transition costs include certain contract termination costs associated with the transition.
(3) In April 2014, ALPA was certified by NMB as the representative body for JetBlue pilots after winning a representation election. We reached a final agreement for our first collective bargaining agreement which was ratified by the pilots in July 2018. The agreement is a four-year renewable contract, which became effective August 1, 2018 and included compensation, benefits, work rules, and other policies. For the three months ended March 31, 2019, union contract costs primarily include various one-time costs incurred to implement the provisions of the collective bargaining agreement into our systems.



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PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OVERVIEW
The Coronavirus (COVID-19) Pandemic
Since December 2019, a novel strain of the coronavirus ("COVID-19") has spreadCOVID-19 pandemic continues to most countries across the globe including the United States. The unprecedented and rapid spread of COVID-19 and the related travel restrictions and social distancing measures implemented throughout the world have significantly reduced demand for air travel. Beginning in March, large public events were canceled, governmental authorities began imposing restrictions on non-essential activities, businesses suspended travel, and popular leisure destinations temporarily closed to visitors. Certain countries have imposed bans on international travelers for specified periods or indefinitely.
Demand for air travel began to weaken at the end of February 2020 and the pace of decline accelerated throughout March and into April 2020. This decline in demand has had a material adverse impact on our operating revenues and financial position. The lengthAlthough we began seeing signs of recovery in the first quarter of 2021, demand for air travel remains significantly lower than pre-pandemic levels.
First Quarter 2021 Results
First quarter system capacity decreased by 39.0% year over year.
Revenue for the first quarter of 2021 decreased by $855 million to $733 million.
Operating revenue per available seat mile (RASM) for the three months ended March 31, 2021 decreased by 24.5% to 8.06 cents.
Operating expense for the three months ended March 31, 2021 decreased by 46.6% to $1.0 billion.
Operating expense per available seat mile (CASM) for the three months ended March 31, 2021 decreased by 12.5% to 11.30 cents.
Our operating expense for the first quarter of 2021 and severity2020 included the effects of special items. In the reduction in demand duefirst quarter of 2021, we recognized $288 million of contra-expense representing the amount of federal payroll support extension grants provided by the Consolidated Appropriations Act, 2021, that were utilized during the period, and $1 million of contra-expense related to the pandemic is uncertain; accordingly, we expectrecognition of Employee Retention Credits provided by the adverse impact to grow inCARES Act. Our operating expense for the second quarter of 2020. While we are planning for a modest recovery in demand during the thirdfirst quarter of 2020 included the exact timingimpairment charge of $202 million on our Embraer E190 fleet. Excluding fuel and pacerelated taxes, special items, as well as operating expenses related to our non-airline businesses, our operating expense decreased by 17.0% to $1.1 billion.
Excluding fuel and related taxes, special items, as well as operating expenses related to our non-airline businesses, our cost per available seat mile (CASM ex-fuel)(1) increased by 36.0% to 12.25 cents for the first quarter of 2021.
Our reported loss per share for the recovery is uncertain givenfirst quarter of 2021 and 2020 were $(0.78) and $(0.97), respectively. Excluding special items, our adjusted loss per share(1) for the significant impactfirst quarter of 2021 and 2020 were $(1.48) and $(0.42), respectively.
Since February 2021, we have seen a meaningful rebound in the pandemic ondemand for leisure travel. We are encouraged by the overall U.S.improving booking trends, and global economy. Ourbelieve the ongoing acceleration in demand will continue into the summer. We expect to increase capacity in response to the pandemic and the measures we take to secure additional liquidity may be modified as we have more clarity in the timinglevel of demand recovery.
In response to these developments, we have implemented the following measures to focus on the safety of our customers, our crewmembers, and our business.
Customers and Crewmembers
The safety of our customers and crewmembers continues to be our highest priority. As the COVID-19 pandemic has developed, wedemand. We have taken a number of steps to promote social distancingposition ourselves for recovery as demand for air travel eventually returns to pre-pandemic levels.
Network
In February 2021, we added services to Miami and Key West which further expanded our relevance in South Florida.
In April 2021, we operated our inaugural flight between New York's John F. Kennedy International Airport ("JFK") to implement new proceduresGuatemala City's La Aurora International Airport, making us the only airline that reflect the recommendations of health experts, including some of the following:
Updated our sick leave policy to provide up to 14 days of paid sick leave for crewmembers who have been diagnosed with COVID-19 or are required to quarantine;
Implemented a framework for internal contact tracing and a crewmember notification process;
Enhancedoffers daily and overnight cleaning and disinfection of our aircraft and all of our facilities;
Eliminated layovers for crewmembers inservice between New York City and workedGuatemala's capital city.
In June 2021, we expect to launch daily service to Los Cabos, Mexico from JFK and Los Angeles International Airport.
We also anticipate launching service from Boston's Logan International Airport and JFK to London in the second half of 2021. London will be our first destination in Europe.
Commercial Partnerships
We continue to develop our strategic relationship with crew transportation companiesAmerican Airlines Group Inc. ("American"). In February 2021, we began codeshare operations under our alliance agreement on select flights.
Enabled by our alliance with American, in April 2021, we announced our plans to ensure social distancing;add seven new destinations between late 2021 and 2022 to our route map. We also announced significant growth plans at New York's LaGuardia Airport where we plan to increase our operations from 15 daily departures prior to the pandemic, to more than 50 daily departures by summer 2022.
Limited
(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
We believe our partnership with American will create more capacity, seamless connectivity for travelers in the northeast, and offer more choices for customers across the networks of both airlines. In addition, we expect this relationship will also accelerate our recovery as the travel industry adapts to new trends as a result of the COVID-19 pandemic.
Fleet
We took delivery of three Airbus A321neo aircraft in the first quarter of 2021and paid for each delivery with cash on hand.
In connection with our plans to begin services to London, we took delivery of our first Airbus A321LR aircraft, the long range model of the Airbus A321, in April 2021.
Also in April 2021, we placed out first Airbus A220 aircraft into service. We believe the economics of the Airbus A220 aircraft, which have approximately 30% lower direct cost per seat as compared to our Embraer E190 fleet, will be pivotal in helping us reshape our cost structure and rebuild our margin as we begin to recover from the pandemic.
Customer Experience
In February 2021, we unveiled a reimagined version of our Mint® experience, our premium product offering. The new service includes a completely refreshed cabin design featuring private suites with a sliding door for every Mint® customer. Each Mint® aircraft will also include two Mint® Studio suites which offers the most space in a premium experience from any U.S. airline based on personal square footage per passenger seat. We expect to debut this new premium service with a 16-seat individual suite layout on a limited number of seats available to be sold on mostflights between New York and Los Angeles in 2021. For our anticipated transatlantic flights to promote social distancing;London, the new Mint® experience will include 24 individual suites.
Retained an infectious disease specialist to conduct calls with crewmembers;
Implemented jump seat buffersWe also updated our Fare Options platform giving our customers more choices and flexibility by eliminating change and cancel fees on our Blue, Blue Extra, Blue Plus, and Mint® fares. Beginning in July 2021, customers who purchased these fares on our domestic flights will also be guaranteed overhead bin space for one carry-on bag.
In March 2021, we introduced Paisley by JetBlue ("Paisley"), a new travel website that leverages smart technology to further promote social distancing measures;
Mandated that crewmembers use facial coverings and other personal protective equipment while also reducing the number of service touchpoints;
Provided enhanced flexibilityprovide individually tailored offers our customers based on their itinerary. We believe Paisley will add breadth to our customers by waiving change fees while also extendingproduct offerings, learn more about our customers' preferences, and contribute to future earnings growth.
Outlook for 2021
As we continue to navigate through the expiration date of travel credits to 24 months; and
Recently required customers to wear face coverings while travelingpandemic, we are optimistic about the future. Based on our aircraft.
Our Business
The COVID-19 pandemic drove a significant decline in demand during March 2020 and this is expected to continue through at leastcurrent planning assumptions, we expect capacity for the second quarter of 2020. To align capacity with2021 to decline by approximately 15% as compared to the same period in 2019.
Revenue is expected demand for air travel, we have significantly reduced our system capacity to a level that maintains essential service. Fordecline between 30% and 35% in the second quarter of 2020, our capacity is expected2021 as compared to the same period in 2019. We expect the demand acceleration which began in February 2021 to continue as larger portions of the U.S. population become vaccinated against COVID-19 and travel advisories and restrictions begin to ease.
We presently expect second quarter 2021 operating expenses to decline by approximately 80 percent when8% as compared to the second quarter ofsame period in 2019. As a result of the significant reduction in demand expectationsWe plan to continue managing our cost structure, while mitigating near term cost pressures from higher fuel prices, airport rents and lowerlanding fees, and labor costs as we ramp up our operations and begin to return capacity we are temporarily parking approximately 65 percent of our fleet.back to pre-pandemic levels.
The reduction in demand and our capacity will also result in a significant reduction to our revenue. As a result, we have, and will continue to implement cost saving initiatives to reduce our overall level of cash spend. Some of the initiatives we have undertaken include:




(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

A reduction in flying capacity to align with the expected demand, which has resulted in temporarily parking of approximately 170 aircraft.
Temporary consolidations of our operations in certain cities that contain multiple airport locations.
Instituted a company-wide hiring freeze.
Offered voluntary time off programs to most of our crewmembers.
Implemented salary reductions of 20% to 50% for our officers.
Renegotiated service rates with our business partners and extended payment terms.
At March 31, 2020, we had cash, cash equivalents and short-term investments of approximately $1.8 billion. The unprecedented impact of COVID-19 on the demand for air travel and the corresponding decline in revenue will continue to have an adverse impact on our operating cash flow. Given this situation, we have taken immediate actions to increase liquidity, strengthen our financial position, and conserve cash. Some of the actions we have taken prior to and after March 31, 2020 include:
Executed a new $1.0 billion 364-day delayed draw term loan agreement and immediately drew down on the facility for the full amount available.
Borrowed on our existing $550 million revolving credit facility.
Executed a $150 million pre-purchase arrangement with our co-brand credit card partner.
Suspended non-critical capital expenditure projects.
Amended our purchase agreement with Airbus resulting in a $1.1 billion reduction in aircraft capital expenditures through 2022.
Suspended share repurchases.
Obtained $936 million of government funding under The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”), which is discussed further below.
As a result of these activities, we had $3.1 billion in restricted and unrestricted cash as of April 30, 2020. The $936 million of CARES Act funding is considered to be restricted cash since the funds must be utilized to pay the salaries and benefits costs of our crewmembers through September 30, 2020. We will continue to evaluate future financing opportunities to leverage our unencumbered assets in an effort to build additional levels of liquidity.
The Coronavirus Aid, Relief, and Economic Security Act
On March 27, 2020, Congress passed the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") which is intended to provide relief and to support the U.S. economy. Under the CARES Act, assistance is available to the aviation industry in the form of direct payroll support (the "Payroll Support Program") and secured loans (the "Loan Program").
On April 23, 2020, we entered into a Payroll Support Program Agreement (the "PSP Agreement") with the United States Department of the Treasury ("Treasury") governing our participation in the Payroll Support Program. Under the Payroll Support Program, Treasury provided us with a payment of $936 million (the "Payroll Support Payment"), consisting of $685 million in grants and $251 million in an unsecured term loan. The loan has a 10-year term and bears interest on the principal amount outstanding at an annual rate of 1.00% until April 23, 2025, and the applicable Secured Overnight Financing Rate ("SOFR") plus 2.00% thereafter until April 23, 2030. The principal amount may be repaid at any time prior to maturity at par. In consideration for the Payroll Support Payment, we issued warrants to purchase approximately 2.6 million shares of our common stock to the Treasury at an exercise price of $9.50 per share. The warrants will expire five years after issuance, and will be exercisable either through net cash settlement or net share settlement, at JetBlue's option, in whole or in part at any time. In accordance with the PSP Agreement, we are required to comply with the relevant provisions of the CARES Act which, among other things, includes the following: the requirement to use the Payroll Support Payment exclusively for the continuation of payment of crewmember wages, salaries and benefits; the requirement against involuntary furloughs and reductions in crewmember pay rates and benefits through September 30, 2020; the requirement that certain levels of commercial air service be maintained until March 1, 2022; the prohibitions on share repurchases and the payment of common stock dividends; and restrictions on the payment of certain executive compensation until March 24, 2022.

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

On April 29, 2020, we submitted our application for the Loan Program of the CARES Act. Under the Loan Program, we expect to have the ability, through September 30, 2020, to borrow up to approximately $1.1 billion from the Treasury for a term of up to five years with an interest rate of LIBOR plus 3.00%. Any loans issued under the Loan Program are expected to be senior secured obligations of the Company, with collateral to be determined. If we accept the full amount of the loan, we will issue warrants to purchase approximately 12.0 million shares of our common stock to the Treasury. Any amount received under the Loan Program will be subject to the relevant provisions of the CARES Act, including many of those described above under the Payroll Support Program.
The CARES Act also provides for deferred payments of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. This is expected to provide us with approximately $67 million of additional liquidity during the current year.
The Company's effective tax rate was 24.3% and 28.3% for first quarter 2020 and 2019, respectively. The change in tax rate, as compared to the prior year period, is due to several factors including a $12.1 million discrete federal tax benefit recorded in the first quarter of 2020 related to the carryback of net operating losses.
Our effective tax rate through 2020 may be subject to change related to discrete items recorded as additional CARES Act implementation guidance is released.
We lowered our cash burn from an average of $18 million per day during the second half of March to approximately $10 million per day by May. We expect to continue our efforts to reduce our daily cash burn throughout the second quarter of 2020.
First Quarter 2020 Results
The unprecedented and rapid spread of COVID-19 and the related travel restrictions and social distancing measures implemented throughout the world have significantly reduced demand for air travel. Demand for air travel began to weaken at the end of February 2020 and the pace of decline accelerated throughout March and into April 2020. This decline in demand has had a material adverse impact on our operating revenues and financial position. Revenue decreased by $283 million compared to the first quarter of 2019.
Operating revenue per available seat mile (RASM) for the three months ended March 31, 2020 decreased by 12.0% to 10.67 cents.
Operating expense and operating expense per available seat mile (CASM) for the three months ended March 31, 2020 increased by 7.1% to $1.9 billion and 11.0% to 12.91 cents, respectively. Our operating expense for the first quarter of 2020 and 2019 included the effects of special items. For the first quarter of 2020, we recorded an impairment charge of $202 million on our Embraer E190 fleet which contributed 1.36 cents to our unit cost. Our operating expense for the first quarter of 2019 included $12 million of special items related to our Embraer E190 fleet transition and the implementation of our pilots' collective bargaining agreement, which contributed 0.08 cents to our unit cost in the prior year. Excluding fuel and related taxes, special items, as well as operating expenses related to our non-airline businesses, our cost per available seat mile (CASM ex-fuel)(1) increased by 4.0% to 9.01 cents.
Our reported loss per share for the first quarter of 2020 was $(0.97) compared to reported earnings per diluted share of $0.14 for the first quarter of 2019. Our results for first quarter of 2020 and 2019 included the effects of special items. Excluding special items, our adjusted (loss) earnings per diluted share(1) for the first quarter of 2020 and 2019 were $(0.42) and $0.16, respectively.
We generated $124 million in cash from operations and $(243) million in free cash flow(1) for the three months ended March 31, 2020.
Outlook for 2020
The length and severity of the reduction in demand due to the COVID-19 pandemic is uncertain; accordingly, we expect the adverse impact to grow in the second quarter of 2020. While we are planning for a modest recovery in demand during the third quarter of 2020, the exact timing and pace of the recovery is uncertain given the significant impact of the pandemic on the overall U.S. and global economy. Our response to the pandemic and the measures we take to secure additional liquidity may be modified as we have more clarity in the timing of demand recovery.

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

RESULTS OF OPERATIONS
Three Months Ended March 31, 20202021 vs. 20192020
Overview
We reported a net loss of $247 million, an operating loss of $294 million and an operating margin of (40.2)% for the three months ended March 31, 2021. This compares to a net loss of $268 million, an operating loss of $334 million and an operating margin of (21.0)% for the three months ended March 31, 2020. This compares to a net income of $42 million, an operating income of $76 million and an operating margin of 4.1%Loss per share was $(0.78) for the three months ended March 31, 2019. Loss per share was $(0.97) for the first quarter of 20202021 compared to $0.14 of earnings per diluted share$(0.97) for the same period in 2019.2020.
Our reported results for the first quarter ofthree months ended March 31, 2021 and 2020 and 2019 included the effects of special items. Adjusting for these special items(1), our adjusted net loss was $116$467 million, adjusted operating loss was $132$583 million, adjusted operating margin was (8.3)(79.6)%, and adjusted loss per share was $(0.42)$(1.48) for the first quarter of 2020.three months ended March 31, 2021. This compares to adjusted net incomeloss of $51$116 million, adjusted operating incomeloss of $88$132 million, adjusted operating margin was 4.7% of (8.3)%, and adjusted diluted earningsloss per share of $0.16$(0.42) for the first quarter of 2019.three months ended March 31, 2020.
On-time performance, as defined by the Department of Transportation, or DOT, is arrival within 14 minutes of scheduled arrival time. In the first quarter of 2020,2021, our systemwide on-time performance was 84.8%78.9% compared to 73.7%84.8% for the same period in 2019. Our on-time performance remains challenged by our concentration of operations in the northeast of the U.S., one of the world's most congested airspaces.2020. Our completion factor decreasedincreased by 4.14.2 points to 93.7%97.9% in the first quarter of 20202021 from 97.8% in93.7% for the same period in 2019.2020.
Operating Revenues
(Revenues in millions; percent changes based on unrounded numbers)Three Months Ended March 31, Year-over-Year Change(Revenues in millions; percent changes based on unrounded numbers)Three Months Ended March 31,Year-over-Year Change
2020 2019 $ %20212020$%
Passenger revenue$1,511
 $1,802
 $(291) (16.1) Passenger revenue$670 $1,511 $(841)(55.7)%
Other revenue77
 69
 8
 10.7
 Other revenue63 77 (14)(18.0)
Total operating revenues$1,588
 $1,871
 $(283) (15.1) Total operating revenues$733 $1,588 $(855)(53.9)%
        
Average Fare$185.44
 $177.24
 $8.20
 4.6
 Average Fare$149.97 $185.44 $(35.47)(19.1)%
Yield per passenger mile (cents)14.54
 14.15
 0.39
 2.8
 Yield per passenger mile (cents)11.52 14.54 (3.02)(20.8)
Passenger revenue per ASM (cents)10.15
 11.67
 (1.52) (13.0) Passenger revenue per ASM (cents)7.36 10.15 (2.79)(27.5)
Operating revenue per ASM (cents)10.67
 12.12
 (1.45) (12.0) Operating revenue per ASM (cents)8.06 10.67 (2.61)(24.5)
Average stage length (miles)1,160
 1,153
 7
 0.6
 Average stage length (miles)1,277 1,160 117 10.1 
Revenue passengers (thousands)8,150
 10,165
 (2,015) (19.8) Revenue passengers (thousands)4,463 8,150 (3,687)(45.2)
Revenue passenger miles (millions)10,392
 12,734
 (2,342) (18.4) Revenue passenger miles (millions)5,808 10,392 (4,584)(44.1)
Available Seat Miles (ASMs) (millions)14,891
 15,437
 (546) (3.5) Available Seat Miles (ASMs) (millions)9,090 14,891 (5,801)(39.0)
Load Factor69.8% 82.5%   (12.7)pts.Load Factor63.9 %69.8 %(5.9)pts.
Passenger revenue is our primary source of revenue, which includes seat revenue and baggage fees, as well as revenue from our ancillary product offerings such as Even More® Space. The decrease in passenger revenue of $291$841 million, or 16.1%55.7%, for the three months ended March 31, 20202021 compared to the same period in 2019,2020, was primarily driven by the unprecedented decline in demand for travel tied to COVID-19 and its effects.effects which began in March of 2020. Revenue passengers decreased by 19.8%45.2% to 8.24.5 million for the three months ended March 31, 20202021 from 10.28.2 million for the same period in 2019.2020.

The length and severity of the reduction in travel demand due to the COVID-19 pandemic are uncertain, but with continued distribution of effective vaccines and easing of travel advisories and restrictions, we believe customer confidence will continue to grow, leading to increased demand into the summer of 2021. We expect widespread vaccinations to result in sustained demand improvement going forward, with recovery of domestic demand preceding the recovery of international demand in most regions.

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Operating Expenses
In detail, our operating costs per available seat mile, or ASM, were as follows:
(in millions; per ASM data in cents; percent changes based on unrounded numbers)Three Months Ended March 31,Year-over-Year ChangeCents per ASM
20212020$%20212020% Change
Aircraft fuel and related taxes$193 $365 $(172)(47.0)%2.13 2.45 (13.2)%
Salaries, wages and benefits521 601 (80)(13.2)5.74 4.04 42.2 
Landing fees and other rents115 112 3.0 1.26 0.75 68.8 
Depreciation and amortization125 139 (14)(10.4)1.37 0.93 46.8 
Aircraft rent25 21 14.9 0.27 0.14 88.2 
Sales and marketing23 53 (30)(57.2)0.25 0.35 (29.8)
Maintenance, materials and repairs104 160 (56)(34.9)1.15 1.07 6.7 
Other operating expenses210 269 (59)(22.1)2.31 1.82 27.7 
Special items(289)202 (491)(242.6)(3.18)1.36 (333.6)
Total operating expenses$1,027 $1,922 $(895)(46.6)%11.30 12.91 (12.5)%
Total operating expenses excluding special items(1)
$1,316 $1,720 $(404)(23.5)%14.48 11.55 25.3 %
Aircraft Fuel and Related Taxes
Aircraft fuel and related taxes decreased by $172 million, or 47.0%, for the three months ended March 31, 2021 compared to the same period in 2020. The average fuel price for the three months ended March 31, 2021 decreased by 7.4% to $1.72 per gallon. Our fuel consumption decreased by 42.8%, or 85 million gallons, due to capacity reductions in response to lower demand as a result of the COVID-19 pandemic. We expect our fuel consumption to gradually increase in 2021 as we begin to recover from the pandemic and add capacity back into the system.
Salaries, Wages and Benefits
Salaries, wages and benefits decreased by $80 million, or 13.2%, for the three months ended March 31, 2021 compared to the same period in 2020, driven primarily by our actions as a result of decreased demand for air travel due to the COVID-19 pandemic. In June 2020, we announced a voluntary separation program to our crewmembers, with most departures occurring in the third quarter of last year. As of March 31, 2021, we have approximately 20,000 crewmembers compared to approximately 22,500 crewmembers at March 31, 2020.
Landing Fees and Other Rents
Landing fees and other rents increased by $3 million, or 3.0%, for the three months ended March 31, 2021 compared to the same period in 2020 primarily due to increases in rates partially offset by fewer departures and passengers.
We expect cost pressures in landing fees and other rents due to increases in rates at the airports we serve, coupled with an increase in the number of departures as we ramp up our operations.
Depreciation and Amortization
Depreciation and amortization decreased by $14 million, or 10.4%, for the three months ended March 31, 2021 compared to the same period in 2020. This decrease was primarily attributed to the impairment of our E190 fleet and related spare parts in 2020. In addition, we also executed a number of sale-leaseback transactions towards the second half of 2020, the majority of which qualified as sales for accounting purposes. As a result of these sales, we no longer record depreciation expense on the assets. The costs associated with leasing these assets back from the purchaser are included in Aircraft Rent on our consolidated statements of operations.
(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The decreases described above were partially offset by additional depreciation expenses related to four new aircraft that were placed into service since March 31, 2020. The average number of aircraft increased by 2.7% during the three months ended March 31, 2021 as compared to the same period in 2020.
Aircraft Rent
Aircraft rent increased $4 million, or 14.9%, for the three months ended March 31, 2021 compared to the same period in 2020. As discussed above, we executed a number of sale-leaseback transactions towards the second half of 2020, the majority of which qualified as sales for accounting purposes. The assets associated with these transactions which qualified as sales are recorded within operating lease assets for which rent expenses are recognized throughout the life of the related lease terms.
Sales and Marketing
Sales and marketing decreased $30 million, or 57.2%, for the three months ended March 31, 2021 compared to the same period in 2020 driven by lower credit card fees and computer reservation system charges as demand declined amid the pandemic.
Maintenance Materials and Repairs
Maintenance materials and repairs decreased $56 million, or 34.9%, for the three months ended March 31, 2021 compared to the same period in 2020, primarily driven by the reduction in flying and timing of heavy maintenance visits and engine maintenance.
We expect expenses relating to maintenance, materials, and repairs to increase throughout 2021 with the increase in aircraft utilization as capacity returns to pre-pandemic levels.
Other Operating Expenses
Other operating expenses consist of the following categories: outside services (including expenses related to fueling, ground handling, skycap, security, and janitorial services), insurance, personnel expenses, professional fees, onboard supplies, shop and office supplies, bad debts, communication costs, and taxes other than payroll and fuel taxes.
Other operating expenses decreased $59 million, or 22.1%, for the three months ended March 31, 2021 compared to the same period in 2020 due to capacity reductions in response to the decline in demand beginning in the second half of March 2020 coupled with the benefits from cost saving initiatives implemented during the pandemic.
We continue to focus on driving efficiencies and productivity across our business. We expect the benefits from the run-rate savings associated with our Structural Cost Program to continue.
Special Items
Special items for the three months ended March 31, 2021 included the following:
Contra-expense of $288 million, which represents the amount of federal payroll support grants utilized during the period; and
Contra-expenses of $1 million related to the recognition of Employee Retention Credits provided by the CARES Act.
For the three months ended March 31, 2020, special items include the impairment charge of $202 million on our Embraer E190 fleet.



(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Operating Expenses
In detail, our operating costs per available seat mile, or ASM, were as follows:
(in millions; per ASM data in cents; percent changes based on unrounded numbers)Three Months Ended March 31, Year-over-Year Change Cents per ASM
2020
2019 $ % 2020 2019 % Change
Aircraft fuel and related taxes$365
 $437
 $(72) (16.4)% 2.45
 2.83
 (13.4)%
Salaries, wages and benefits601
 575
 26
 4.5
 4.04
 3.73
 8.3
Landing fees and other rents112
 115
 (3) (3.3) 0.75
 0.75
 0.2
Depreciation and amortization139
 124
 15
 12.0
 0.93
 0.80
 16.1
Aircraft rent21
 25
 (4) (14.4) 0.14
 0.16
 (11.3)
Sales and marketing53
 66
 (13) (20.2) 0.35
 0.43
 (17.3)
Maintenance, materials and repairs160
 155
 5
 3.1
 1.07
 1.00
 6.9
Other operating expenses269
 286
 (17) (5.8) 1.82
 1.85
 (2.3)
Special items202
 12
 190
 1,642.9
 1.36
 0.08
 1,706.8
Total operating expenses$1,922
 $1,795
 $127
 7.1 % 12.91
 11.63
 11.0 %
              
Total operating expenses excluding special items(1)
$1,720
 $1,783
 $(63) (3.6)% 11.55
 11.55
  %
Aircraft Fuel and Related Taxes
Aircraft fuel and related taxes decreased by $72 million, or 16.4%, for the three months ended March 31, 2020 compared to the same period in 2019. The average fuel price for the three months ended March 31, 2020 decreased by 9.3% to $1.86 per gallon. Our fuel consumption decreased by 7.8%, or 16 million gallons, due to capacity reductions in response to lower demand as a result of the COVID-19 pandemic. We expect lower fuel consumption for the rest of 2020 consistent with anticipated ongoing capacity reductions in response to COVID-19.
Salaries, Wages and Benefits
Salaries, wages and benefits increased $26 million, or 4.5%, for the three months ended March 31, 2020 compared to the same period in 2019, driven by a higher number of full-time equivalent crewmembers and annual wage increases which become effective in February of each year.
Depreciation and Amortization
Depreciation and amortization increased $15 million, or 12.0%, for the three months ended March 31, 2020 compared to the same period in 2019. Since March 31, 2019, we have placed nine new aircraft into service, bought out the leases of two aircraft, and completed the cabin restyle on 46 aircraft. The average number of aircraft increased by 2.5% during the first quarter of 2020 as compared to the same period in 2019.
Aircraft Rent
Aircraft rent decreased $4 million, or 14.4%, for the three months ended March 31, 2020 compared to the same period in 2019 as we bought out the leases of two aircraft. The leases of an Airbus A320 aircraft and an Airbus A321 aircraft were bought out in the third quarter of 2019 and first quarter of 2020, respectively.
Sales and Marketing
Sales and marketing decreased $13 million, or 20.2%, for the three months ended March 31, 2020 compared to the same period in 2019 driven by lower credit card fees and computer reservation system charges as demand declined amid the COVID-19 pandemic.


(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Maintenance Materials and Repairs
Maintenance materials and repairs increased $5 million, or 3.1%, for the three months ended March 31, 2020 compared to the same period in 2019, primarily driven by the timing of heavy maintenance visits and engine maintenance.
Special Items
For the three months ended March 31, 2020, special items included the impairment charge of $202 million on our Embraer E190 fleet. Special items for the three months ended March 31, 2019 consisted of $9 million of one-time costs related to our 2018 decision to transition out of the Embraer E190 fleet and $3 million of one-time costs related to the implementation of our pilots' collective bargaining agreement which became effective on August 1, 2018
The following table sets forth our operating statistics for the three months ended March 31, 20202021 and 2019:2020:
Three Months Ended March 31, Year-over-Year ChangeThree Months Ended March 31,Year-over-Year Change
(percent changes based on unrounded numbers)2020
2019 %(percent changes based on unrounded numbers)20212020%
Operational Statistics      Operational Statistics
Revenue passengers (thousands)8,150
 10,165
 (19.8) Revenue passengers (thousands)4,463 8,150 (45.2)
Revenue passenger miles (RPMs) (millions)10,392
 12,734
 (18.4) Revenue passenger miles (RPMs) (millions)5,808 10,392 (44.1)
Available seat miles (ASMs) (millions)14,891
 15,437
 (3.5) Available seat miles (ASMs) (millions)9,090 14,891 (39.0)
Load factor69.8% 82.5% (12.7)ptsLoad factor63.9 %69.8 %(5.9)pts
Aircraft utilization (hours per day)10.6
 11.8
 (10.2) Aircraft utilization (hours per day)5.9 10.6 (44.3)
      
Average fare$185.44
 $177.24
 4.6
 Average fare$149.97 $185.44 (19.1)
Yield per passenger mile (cents)14.54
 14.15
 2.8
 Yield per passenger mile (cents)11.52 14.54 (20.8)
Passenger revenue per ASM (cents)10.15
 11.67
 (13.0) Passenger revenue per ASM (cents)7.36 10.15 (27.5)
Operating revenue per ASM (cents)10.67
 12.12
 (12.0) Operating revenue per ASM (cents)8.06 10.67 (24.5)
Operating expense per ASM (cents)12.91
 11.63
 11.0
 Operating expense per ASM (cents)11.30 12.91 (12.5)
Operating expense per ASM, excluding fuel(1)
9.01
 8.66
 4.0
 
Operating expense per ASM, excluding fuel(1)
12.25 9.01 36.0 
      
Departures83,295
 89,236
 (6.7) Departures44,049 83,295 (47.1)
Average stage length (miles)1,160
 1,153
 0.6
 Average stage length (miles)1,277 1,160 10.1 
Average number of operating aircraft during period259.1
 252.9
 2.5
 Average number of operating aircraft during period266.0 259.1 2.7 
Average fuel cost per gallon, including fuel taxes$1.86
 $2.05
 (9.3) Average fuel cost per gallon, including fuel taxes$1.72 $1.86 (7.4)
Fuel gallons consumed (millions)197
 213
 (7.8) Fuel gallons consumed (millions)112 197 (42.8)
Average number of full-time equivalent crewmembers18,698
 18,292
   Average number of full-time equivalent crewmembers14,493 18,698 
Historical trends may not continue. The ongoing COVID-19 pandemic has caused majorcontinues to cause disruptions onin our operations induring the first quarter of 2020.three months ended March 31, 2021. We expect our operating results to significantly fluctuate from quarter-to-quarter in the future due to the uncertainties surrounding the progress of COVID-19 pandemic, its impact on the economy and consumer behavior, and various other factors which are outside of our control. Consequently, we believe quarter-to-quarter comparisons of our operating results may not necessarily be meaningful; you should not rely on our results for any one quarter as an indication of our future performance.


CONSOLIDATED BALANCE SHEET ANALYSIS
The following is a discussion of the significant changes between March 31, 2021, and December 31, 2020.

(in millions)
Selected Balance Sheet Data:March 31, 2021December 31, 2020$ Change% Change
ASSETS
Cash and cash equivalents2,358 1,918 440 22.9 %
Investment securities867 1,135 (268)(23.6)%
Receivables, less allowance (2021-$2; 2020-$2)153 98 55 56.2 %
Flight equipment10,466 10,256 210 2.0 %
LIABILITIES
Air traffic liability1,405 1,122 283 25.3 %
Other accrued liabilities363 215 148 68.9 %
(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(in millions)
Selected Balance Sheet Data:March 31, 2021December 31, 2020$ Change% Change
LONG-TERM DEBT AND FINANCE LEASE OBLIGATIONS4,619 4,413 206 4.7 %
Cash and cash equivalents
Cash and cash equivalents increased by $440 million, or 22.9%, primarily as a result of $734 million of net proceeds from the issuance of our 0.50% Convertible Senior Notes due 2026; $504 million of payroll support extension payments received under the Consolidated Appropriations Act; and $270 million of proceeds from the maturities of our time deposits. Theses cash inflows were partially offset by $644 million of principal payments on our outstanding debt and finance lease obligations, $550 million of which related to the payoff of our revolving Credit and Guaranty Agreement, and capital expenditures of $217 million in the first quarter of 2021.
Investment securities
Investment securities decreased by $268 million, or 23.6%, primarily driven by the maturities of our time deposits as described in the cash and cash equivalents section above.
Receivables, less allowance
Receivables increased by $55 million, or 56.2%, as a result of improvements in demand which led to an increase in receivables from our credit card processors.
Flight equipment
Flight equipment increased by $210 million, or 2.0%, principally driven by aircraft capital expenditures made in the first quarter of 2021. Additional information related to our aircraft capital expenditures are provided within our discussion of investing activities under the "Liquidity and Capital Resources" section below.
Air traffic liability
Air traffic liability increased by $283 million, or 25.3%, driven by the improvements in demand as customers begin to gain confidence to travel and resumed booking travel further in advance. The cash collected from customers for future travel is recorded on our balance sheet until the point in time that the customer travels.
Other accrued liabilities
Other accrued liabilities increased by $148 million, or 68.9%, primarily as a result of the unused portion of our payroll support extension grants received under the Consolidated Appropriations Act.
As discussed in Note 3 to our condensed consolidated financial statements, on January 15, 2021, we entered into a PSP Extension Agreement with the Treasury governing our participation in the Payroll Support Program 2. In the first quarter of 2021, Treasury provided us with Payroll Support 2 Payments totaling $504 million. These payments consist of $383 million in grants and $121 million in unsecured term loans. In consideration for the Payroll Support 2 Payments, we issued warrants to Treasury to purchase approximately 0.8 million shares of our common stock at an exercise price of $14.43 per share.
The carrying value relating to the payroll support extension grants are recorded within other accrued liabilities and are recognized as a contra-expense within special items on our consolidated statements of operations as the funds are utilized. The relative fair value of the warrants, estimated to be $8 million, are recorded within additional paid-in capital and reduced the total carrying value of the grants to $375 million. Proceeds from the payroll support extension grants and from the issuance of warrants are classified within operating activities and financing activities, respectively, on our condensed consolidated statements of cash flows. As of March 31, 2021, the carrying value of our payroll support extension grants received under Payroll Support Program 2 was approximately $87 million.
Long-term debt and finance lease obligations
Long-term debt and finance lease obligations increased by $206 million, or 4.7%. In the first quarter of 2021, we completed the issuance of our 0.50% Convertible Senior Notes due 2026 in the amount of $750 million and also received $121 million in unsecured term loans under the Payroll Support Program 2. These increases were partially offset by $644 million of principal payments on our debt and finance lease obligations.
(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
LIQUIDITY AND CAPITAL RESOURCES
The airline business is capital intensive. Our ability to successfully execute our growth plans is largely dependent on the continued availability of capital on attractive terms. In addition, our ability to successfully operate our business depends on maintaining sufficient liquidity. We believe we have adequate resources from a combination of cash and cash equivalents, investment securities on hand, and two available lines of credit. Additionally, our unencumbered assets could be an additional source of liquidity, if necessary.

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

We believe a healthy liquidity position is a crucial element of our ability to weather any part of the economic cycle while continuing to execute on our plans for profitable growth and increased returns. Our goal is to continue to be diligent with our liquidity and maintainingmaintain financial flexibility.
Impact of the COVID-19 Pandemic
The COVID-19 pandemic drove a significant decline in demand during March 2020 and this is expected to continue through at least the second quarter of 2020. To align capacity with expected demand for air travel, we have significantly reduced our system capacity to a level that maintains essential service. For the second quarter of 2020, our capacity is expected to decline by approximately 80 percent when compared to the second quarter of 2019. As a result of the significant reduction in demand expectations and lower capacity, we are temporarily parking approximately 65 percent of our fleet.
The reduction in demand and our capacity will also result in a significant reduction to our revenue. As a result, we have, and will continue to implement cost saving initiatives to reduce our overall level of cash spend. Some of the initiatives we have undertaken include:
A reduction in flying capacity to align with the expected demand, which has resulted in temporarily parking approximately 170 aircraft.
Temporary consolidations of our operations in certain cities that contain multiple airport locations.
Instituted a company-wide hiring freeze.
Offered voluntary time off programs to most of our crewmembers.
Implemented salary reductions of 20% to 50% for our officers.
Renegotiated service rates with our business partners and extended payment terms.
At March 31, 2020,2021, we had cash, cash equivalents, and short-term investments of approximately $1.8$3.2 billion. The unprecedented impact ofOur business and operating results for 2021 continue to be impacted by the COVID-19 onpandemic. However, we have seen improvements in our business during the demand for air travel and the corresponding decline in revenuethree months ended March 31, 2021 which we expect will continue to have an adverse impact on our operating cash flow. Given this situation, we have taken immediate actions to increase liquidity, strengthen our financial position, and conserve cash. Some of the actions we have taken prior to and after March 31, 2020 include:
Executed a new $1.0 billion 364-day delayed draw term loan agreement and immediately drew down on the facility for the full amount available.
Borrowed on our existing $550 million revolving credit facility.
Executed a $150 million pre-purchase arrangement with our co-brand credit card partner.
Suspended non-critical capital expenditure projects.
Amended our purchase agreement with Airbus resulting in a $1.1 billion reduction in aircraft capital expenditures through 2022.
Suspended share repurchases.
Obtained $936 million of government funding under CARES Act. See Note 2 to our condensed consolidated financial statements.
On April 29, 2020, we submitted our application for the Loan Program of the CARES Act. Under the Loan Program, we expect to have the ability, through September 30, 2020, to borrow up to approximately $1.1 billion from the Treasury for a term of up to five years with an interest rate of LIBOR plus 3.00%. Any loans issued under the Loan Program are expected to be senior secured obligations of the Company, with collateral to be determined. If we accept the full amount of the loan, we will issue warrants to purchase approximately 12.0 million shares of our common stock to the Treasury. Any amount received under the Loan Program will be subject to the relevant provisions of the CARES Act, including many of those described above under the Payroll Support Program.
The CARES Act also provides for deferred payments of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. This is expected to provide us with approximately $67 million of additional liquidity during the current year.

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

As a result of these activities, we had $3.1 billion in restricted and unrestricted cash as of April 30, 2020. The $936 million of CARES Act funding is considered to be restricted cash since the funds must be utilized to pay the salaries and benefits costs of our crewmembers through September 30, 2020. We will continue to evaluate future financing opportunities to leverage our unencumbered assets in an effort to build additional levels of liquidity.
We lowered our cash burn from an average of $18 million per day during the second half of March to approximately $10 million per day by May. We expect to continue our efforts to reduce our daily cash burn throughout the second quarter of 2020.2021.
Analysis of Cash Flows
Operating Activities
We rely primarily on operating cash flows to provide working capital for current and future operations. Cash flows from operating activities were $124$177 million and $420$124 million for the three months ended March 31, 20202021 and 2019,2020, respectively. Lower earnings,losses, principally driven by lower operating expenses coupled with federal payroll support extension grants received under the unprecedented decline in demand for travel caused by COVID-19Consolidated Appropriations Act contributed to the decreaseincrease in operating cash flows.
Investing Activities
Investing activities for the three months ended March 31, 2021 included $270 million in proceeds from maturities of investment securities.
During the three months ended March 31, 2021, capital expenditures related to our purchase of flight equipment included $156 million related to the purchase of three Airbus A321neo aircraft and spare engines, $20 million for spare part purchases, $12 million in work-in-progress relating to flight equipment, and $6 million for flight equipment deposits. Other property and equipment capital expenditures also included ground equipment purchases and facilities improvements for $23 million.
During the three months ended March 31, 2020, capital expenditures related to our purchase of flight equipment included $215 million related to the purchase of three Airbus A321neo aircraft, one Airbus A321 lease buyout, the purchase of several spare engines, $55 million in work-in-progress relating to flight equipment, $6 million for spare part purchases, and $53 million for flight equipment deposits. Other property and equipment capital expenditures also included ground equipment purchases and facilities improvements for $38 million. Investing activities also included the net proceeds from investment securities of $190 million. Going forward, we anticipate limiting our capital expenditures to only those critical to our operations as we navigate through the COVID-19 pandemic.
In May 2020, we amended our purchase agreement with Airbus which changed the timing of our Airbus A321 and A220 deliveries. We are scheduled to receive four new Airbus A321neo aircraft and our first Airbus A220 aircraftFinancing Activities
Financing activities for the remainder of 2020. We expect the aircraft deferrals will result in a $1.1 billion reduction in aircraft capital expenditures through 2022.
During the three months ended March 31, 2019, capital expenditures related to2021 primarily consisted of the following:
Net proceeds of $734 million from the issuance of our purchase0.50% Convertible Senior Notes due 2026; and
Net proceeds of flight equipment included $42$121 million for spare part purchases, $29and $8 million from the issuances of unsecured term loans and warrants, respectively, in connection with the Payroll Support Program 2 under the Consolidated Appropriations Act.
These proceeds were partially offset by principal payments of $644 million on our outstanding debt and finance lease obligations, $550 million of which were associated with the payoff of our revolving Credit and Guaranty Agreement.
On April 29, 2021, Treasury provided us an Additional Payroll Support 2 Payment of $76 million, consisting of $53 million in work-in-progress relatinggrants and $23 million in an unsecured term loan under the PSP Extension Agreement. In consideration for the Additional Payroll Support 2 Payment, we issued warrants to flight equipment,Treasury to purchase approximately 0.2 million additional shares of our common stock at an exercise price of $14.43 per share. The terms of the unsecured term loan and $63 million for flight equipment deposits. Other property and equipment capital expenditures also included ground equipment purchases and facilities improvements for $30 million.
Financing Activitiesadditional warrants are identical to those issued in the first quarter of 2021 under the Payroll Support Program 2.
Financing activities for the three months ended March 31, 2020 primarily consisted of $983 million in net proceeds from the draw downdrawdown of our 364-day term loan facility, partially offset by the acquisitions of treasury shares of $166 million, of which $160
(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
$160 million related to our accelerated share repurchases, or ASR, and scheduled maturities of $102 million relating to debt and finance lease obligations. Our share repurchase program has been suspended as of March 31, 2020.
On April 22, 2020, we borrowed $550 million under our revolving credit facility with Citibank N.A., as administrative agent. Following this borrowing, we have no additional borrowing capacity available under this revolving credit facility.CARES Act Loan Program
On April 23, 2020, we entered into a Payroll Support Program Agreement with the United States Department of the Treasury ("Treasury") governing our participation in the Payroll Support Program ofUnder the CARES Act. Under the Payroll Support Program, Treasury provided us with a payment of $936 million, consisting of $685 million in grants and $251 million in an unsecured term loan.
On April 29, 2020, we submitted our application for theAct Loan Program ofas signed in September 2020 and subsequently amended in November 2020, JetBlue has the CARES Act. Under the Loan Program, we expect to have the ability through September 30, 2020, to borrow up to a total of approximately $1.1$1.9 billion from the Treasury for a term of up to five years with an interest rate of LIBOR plus 3.00%. Any loans issued under the Loan Program are expected to be senior secured obligations of the Company, with collateral to be determined.Treasury. If we accept the full amount of the loan, we will issue warrants to purchase approximately 12.020.5 million shares of our common stock to the Treasury. Any amount received under the CARES Act Loan Program will be subject to the relevant provisions of the CARES Act, including many of those described above undergoverning the Payroll Support Program.
Financing activities forWe made an initial drawing of $115 million under the three months endedCARES Act Loan Program on September 29, 2020. In connection with this initial drawing, we entered into a warrant agreement with Treasury, pursuant to which we issued to Treasury warrants to purchase approximately 1.2 million shares of our common stock at an exercise price of $9.50 per share.
On January 15, 2021, we entered into a letter agreement with Treasury which provided an extension of the Loan Agreement allowing us the option to access the remaining borrowing capacity through May 28, 2021.
As of March 31, 2019 primarily consisted of acquisitions of treasury shares of $1302021, $115 million of which $125 million relatedthe borrowings under the CARES Act loan remained outstanding. In April 2021, we determined not to draw any of our ASR,remaining borrowing capacity of approximately $1.8 billion and scheduled maturitieswill work with Treasury to release the excess Collateral ahead of $133 million relating to debt and finance

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

lease obligations.May 28, 2021 deadline.
In March 2019, we filed an automatic shelf registration statement with the SEC. Under this shelf registration statement, we may offer and sell from time to time common stock, preferred stock, debt securities, depositary shares, warrants, stock purchase contracts, stock purchase units, subscription rights, and pass-through certificates. We may utilize this shelf registration statement, or a replacement filed with the SEC, in the future to raise capital to fund the continued development of our products and services, the commercialization of our products and services, to repay indebtedness, or for other general corporate purposes. The warrants issued in connection with the various federal government support programs were made, and any issuances of our underlying common stock are expected to be made, in reliance on the exemption from the registration afforded by Section 4(a)(2) of the Securities Act of 1933, as amended (the “Securities Act”), for transactions not involving a public offering.
Working Capital
We had a working capital deficit of $1.4 billion and $877$477 million at March 31, 2020 and2021 compared to $671 million at December 31, 2019, respectively. Working capital deficits can be customary in the airline industry because a significant portion of air traffic liability is classified as a current liability.2020. Our working capital deficit increaseddecreased by $551$194 million due to several factors, including the $1 billion draw down of our 364-day term loan facility and an overall increase in our air traffic liability.liability which was attributed to the increase in customer bookings as demand for air travel begins to recover from the COVID-19 pandemic.
We expect to meet our obligations as they become due through available cash, investment securities, and internally generated funds, supplemented, as necessary, by financing activities and government assistance, from the CARES Act, which may be available to us. We expect to generate positive working capital through our operations. However, we cannot predict what the effect on our business might be from future developments related to the COVID-19 pandemic, including the effectiveness of COVID-19the available vaccines and theirthe associated distribution, and its impact on the economy and consumer behavior, the extremely competitive environment in which we operate, or from events beyond our control, such as volatile fuel prices, economic conditions, weather-related disruptions, airport infrastructure challenges, the spread of infectious diseases, the impact of other airline bankruptcies, restructurings or consolidations, U.S. military actions, or acts of terrorism.
As part
(1) Refer to our ''Regulation G Reconciliation of our efforts to effectively manage our balance sheet and improve ReturnNon-GAAP Financial Measures" at the end of this section for more information on Invested Capital, or ROIC, we expect to continue to actively manage our debt balances. Our approach to debt management includes managing the mixthis non-GAAP measure.
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Table of fixed and floating rate debt, annual maturities of debt, and the weighted average cost of debt. Additionally, our unencumbered assets allow some flexibility in managing our cost of debt and capital requirements.Contents
PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Contractual Obligations
Our contractual obligations at March 31, 20202021 include the following (in billions):
Payments due inPayments due in
Total 2020 2021 2022 2023 2024 ThereafterTotal20212022202320242025Thereafter
Debt and finance lease obligations(1)
$3.6
 $0.3
 $1.4
 $0.4
 $0.3
 $0.2
 $1.0
Debt and finance lease obligations(1)
$6.1 $0.5 $0.6 $0.8 $1.1 $0.4 $2.7 
Operating lease obligations1.1
 0.1
 0.1
 0.1
 0.1
 0.1
 0.6
Operating lease obligations1.1 0.1 0.2 0.1 0.1 0.1 0.5 
Flight equipment purchase obligations(2)
7.4
 0.9
 1.4
 1.3
 1.7
 1.6
 0.5
Flight equipment purchase obligations(2)
7.7 0.7 0.8 1.6 1.8 1.2 1.6 
Other obligations(3)
2.5
 0.2
 0.2
 0.3
 0.4
 0.4
 1.0
Other obligations(3)
2.6 0.3 0.4 0.4 0.4 0.4 0.7 
Total$14.6
 $1.5
 $3.1
 $2.1
 $2.5
 $2.3
 $3.1
Total$17.5 $1.6 $2.0 $2.9 $3.4 $2.1 $5.5 
The amounts stated above do not include additional obligations incurred as of result of financing activities executed after March 31, 2020.2021.
(1) Includes actual interest and estimated interest for floating-rate debt based on March 31, 20202021 rates.
(2) Amounts represent obligations based on the current delivery schedule set forth in our Airbus order book as of March 31, 2020. Due to production delays, we only took delivery of six A321neo aircraft in 2019 with the remaining seven to be delivered beyond their contractual delivery year. The committed expenditures for these seven backlogged A321neo aircraft are not included in the amounts above due to uncertainties in the timing of these deliveries.2021.
(3) Amounts include noncancelablenon-cancelable commitments for the purchase of goods and servicesservices.
As of March 31, 2020, we believe2021, we are in compliance with the covenants of our debt and lease agreements. We have approximately $26 million of restricted cash pledged under standby letters of credit related to certain leases that will expire at the end of the related lease terms.

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

As of March 31, 2020,2021, we operated a fleet of 130 Airbus A320 aircraft, 63 Airbus A321 aircraft, 916 Airbus 321neoA321neo aircraft, 130one Airbus A320A220 aircraft, and 60 Embraer E190 aircraft. Of our fleet, 216204 are owned by us, 4062 are leased under operating leases, and sixfour are leased under finance leases. Our owned aircraft include aircraft associated with sale-leaseback transactions that did not qualify as sales for accounting purposes. As of March 31, 2020,2021, the average age of our operating fleet was 10.7 years and our future11.4 years.
Our aircraft order book was as follows:
YearAirbus A321neo Airbus A220 Total
20197  7
202011 1 12
202117 6 23
202215 8 23
202314 19 33
202412 22 34
2025 12 12
2026 2 2
Total76 70 146
In October 2018 and May 2019, we received notice from Airbus of anticipated delivery delays for the A321neo aircraft. Due to these delays, we only took delivery of six A321neo in 2019 with the remaining seven to be delivered beyond their contractual delivery year. The table above represents the delivery schedule set forth in our Airbus order book as of March 31, 2020.
In May 2020, we amended our purchase agreement with Airbus which changed the timing of our Airbus A321 and A220 deliveries2021 is as follows:
YearAirbus A321neo Airbus A220 TotalYearAirbus A321neoAirbus A220Total
20204 1 5
202110 7 1720215712
20227 8 1520223912
202315 19 342023111829
202415 22 372024132235
202513 12 252025111223
202612 1 13202612113
202720271414
Total76 70 146Total6969138
Expenditures for our aircraft and spare engines include estimated amounts for contractual price escalations and predelivery deposits. We expect to meet our predelivery deposit requirements for our aircraft by paying cash or by using short-term borrowing facilities for deposits required six to 24 months prior to delivery. Any predelivery deposits paid by the issuance of notes are fully repaid at the time of delivery of the related aircraft.
Depending on market conditions, we anticipate using a mix of cash and debt financing for aircraft scheduled for delivery in 2020.2021. For deliveries after 2020,2021, although we believe debt and/or lease financing should be available to us, we cannot give any assurance that we will be able to secure financing on attractive terms, if at all. While these financings may or may not result in an increase in liabilities on our balance sheet, we expect our fixed costs to increase regardless of the financing method ultimately chosen. To the extent we cannot secure financing on terms we deem attractive, we may be required to pay in cash, further modify our aircraft acquisition plans, or incur higher than anticipated financing costs.

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

In October 2019, the Office of the U.S. Trade Representative announced a 10% tariff on new commercial aircraft and related parts imported from certain European Union member states, which include aircraft and other parts we are already contractually obligated to purchase, including those noted above. The U.S. Trade Representative increased the tariff to 15% effective in March 2020. In February 2020,March 2021, the U.S. Trade Representative announced an increase ina four-month suspension of the tarifftariff. We continue to 15% which became effective in March 2020. We are workingwork with our business partners, including Airbus, to evaluate the potential financial and operational impact of these announcements on our future aircraft deliveries.deliveries, including once the suspension is lifted. The continued imposition of the tariff could substantially increase the cost of new Airbus aircraft and parts.
Off-Balance Sheet Arrangements
Although some of our aircraft lease arrangements are with variable interest entities, as defined by the Consolidations topic of the Codification, none of them require consolidation in our condensed consolidated financial statements. Our decision to finance these aircraft through operating leases rather than through debt was based on an analysis of the cash flows and tax consequences of each financing alternative and a consideration of liquidity implications. We are responsible for all maintenance, insurance and other costs associated with operating these aircraft; however, we have not made any residual value or other guarantees to our lessors.
We have determined that we hold a variable interest in, but are not the primary beneficiary of, certain pass-through trusts. The beneficiaries of these pass-through trusts are the purchasers of equipment notes issued by us to finance the acquisition of aircraft. They maintain liquidity facilities whereby a third party agrees to make payments sufficient to pay up to 18 months of interest on the applicable certificates if a payment default occurs.
We have also made certain guarantees and indemnities to other unrelated parties that are not reflected on our balance sheet, which we believe will not have a significant impact on our results of operations, financial condition or cash flows. We have no other off-balance sheet arrangements.
Critical Accounting Policies and Estimates
There have been no material changes to our critical accounting policies and estimates from the information provided in Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations-Critical Accounting Policies and Estimates included in our 20192020 Form 10-K.
Forward-Looking Information
Forward-Looking Information Statements in this Report (or otherwise made by JetBlue or on JetBlue’s behalf) contain various forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act, which represent our management’s beliefs and assumptions concerning future events. These statements are intended to qualify for the “safe harbor” from liability established by the Private Securities Litigation Reform Act of 1995. When used in this Report, the words “expects,” “plans,” “anticipates,” “indicates,” “believes,” “forecast,” “guidance,” “outlook,” “may,” “will,” “should,” “seeks,” “targets” and similar expressions are intended to identify forward-looking statements. Forward-looking statements involve risks, uncertainties, and assumptions, and are based on information currently available to us. Actual results may differ materially from those expressed in the forward-looking statements due to many factors, including, without limitation, the COVID-19coronavirus ("COVID-19") pandemic, including the effectiveness of the available vaccines and the associated distribution, and the outbreak of any other disease or similar public health threat that affects travel demand or behavior,behavior; restrictions on our business related to the financing we accepted under various federal government support programs such as the CARES Act, and the Consolidated Appropriations Act, 2021; our significant fixed obligations and substantial indebtedness; risk associated with execution of our strategic operating plans in the near-term and long-term; the recording of a material impairment loss of tangible or intangible assets; our extremely competitive industry; volatility in financial and credit markets which could affect our ability to obtain debt and/or lease financing or to raise funds through debt or equity issuances; our significant fixed obligations and substantial indebtedness; volatility in fuel prices, maintenance costs and interest rates; our reliance on high daily aircraft utilization; our ability to implement our growth strategy; our ability to attract and retain qualified personnel and maintain our culture as we grow; our reliance on a limited number of suppliers, including for aircraft, aircraft engines and parts and vulnerability to delays by those suppliers; our dependence on the New York and Boston metropolitan markets and the effect of increased congestion in these markets; our reliance on automated systems and technology; our being subject to potential unionization, work stoppages, slowdowns or increased labor costs; our presence in some international emerging markets that may experience political or economic instability or may subject us to legal risk; reputational and business risk from information security breaches or cyber-attacks; changes in or additional domestic or foreign government regulation, including new or increased tariffs; changes in our industry due to other airlines' financial
(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
condition; acts of war or terrorism; global economic conditions or an economic downturn leading to a continuing or accelerated decrease in demand for air travel; adverse weather conditions or natural disasters; and external geopolitical events and conditions. It is routine for our internal projections and expectations to change as the year or each quarter in the year progresses, and therefore it should be clearly understood that the internal projections, beliefs, and assumptions upon which we base our expectations may change prior to the end of each quarter or year.

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Given the risks and uncertainties surrounding forward-looking statements, you should not place undue reliance on these statements. You should understand that many important factors, in addition to those discussed in this Report, could cause our results to differ materially from those expressed in the forward-looking statements. Potential factors that could affect our results include, those described in "Risk Factors," "Management's Discussion and Analysis of Financial Condition and Results of Operations," and "Quantitative and Qualitative Disclosures about Market Risk" in this Report and our recently filed periodic report on Forms 10-K and 10-Q, as well as our other filings with the SEC. In light of these risks and uncertainties, the forward-looking events discussed in this Report might not occur. Our forward-looking statements speak only as of the date of this Report. Other than as required by law, we undertake no obligation to update or revise forward-looking statements, whether as a result of new information, future events, or otherwise.
Where You Can Find Other Information
Our website is www.jetblue.com. Information contained on our website is not part of this Report. Information we furnish or file with the SEC, including our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and any amendments to or exhibits included in these reports are available for download, free of charge, on our website soon after such reports are filed with or furnished to the SEC. Our SEC filings, including exhibits filed therewith, are also available at the SEC’s website at www.sec.gov.

(1) Refer to our ''Regulation G Reconciliation of Non-GAAP Financial Measures" at the end of this section for more information on this non-GAAP measure.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

REGULATION G RECONCILIATION OF NON-GAAP FINANCIAL MEASURES
We use non-GAAP financial measures in this report. Non-GAAP financial measures are financial measures that are derived from the condensed consolidated financial statements, but that are not presented in accordance with generally accepted accounting principles in the United States, or GAAP. We believe these non-GAAP financial measures provide a meaningful comparison of our results to others in the airline industry and our prior year results and therefore is useful for investors.results. Investors should consider these non-GAAP financial measures in addition to, and not as a substitute for, our financial performance measures prepared in accordance with GAAP. Further, our non-GAAP information may be different from the non-GAAP information provided by other companies. The information below provides an explanation of each non-GAAP financial measure and shows a reconciliation of non-GAAP financial measures used in this filing to the most directly comparable GAAP financial measures.
Operating Expenses per Available Seat Mile, excluding fuel and related taxes, other non-airline operating expenses, and special items ("CASM Ex-Fuel")
Operating expenses per available seat mile, or CASM, is a common metric used in the airline industry. Our CASM for the relevant periods are summarized in the table below. We exclude aircraft fuel and related taxes, operating expenses related to other non-airline businesses, such as JetBlue Technology Ventures and JetBlue Travel Products, and special items from operating expenses to determine CASM ex-fuel, which is a non-GAAP financial measure.
For the first quarterthree months ended March 31, 2021, special items include contra-expenses recognized on the utilization of payroll support extension grants received under the Consolidated Appropriations Act, 2021, and contra-expenses recognized on the Employee Retention Credits provided by the CARES Act.
Special items for the three months ended March 31, 2020 special items include the impairment charge of our Embraer E190 fleet. Special items forfleet resulting from the first quarter of 2019 include one-time costs related todecline in demand caused by the Embraer E190 fleet transition as well as one-time costs related to the implementation of our pilots' collective bargaining agreement. COVID-19 pandemic.
We believe that CASM ex-fuel is useful for investors because it provides investors the ability to measure financial performance excluding items beyond our control, such as fuel costs, which are subject to many economic and political factors, or not related to the generation of an available seat mile, such as operating expense related to certain non-airline businesses. We believe this non-GAAP measure is more indicative of our ability to manage airline costs and is more comparable to measures reported by other major airlines.
NON-GAAP FINANCIAL MEASURE
RECONCILIATION OF OPERATING EXPENSE PER ASM, EXCLUDING FUEL
 Three Months Ended March 31,
 2020 2019
(in millions; per ASM data in cents)$ per ASM $ per ASM
Total operating expenses$1,922
 $12.91
 $1,795
 $11.63
Less:       
Aircraft fuel and related taxes365
 2.45
 437
 2.83
Other non-airline expenses14
 0.09
 9
 0.06
Special items202
 1.36
 12
 0.08
Operating expenses, excluding fuel$1,341
 $9.01
 $1,337
 $8.66

NON-GAAP FINANCIAL MEASURE
RECONCILIATION OF OPERATING EXPENSE PER ASM, EXCLUDING FUEL
Three Months Ended March 31,
20212020
($ in millions; per ASM data in cents)$per ASM$per ASM
Total operating expenses$1,027 $11.30 $1,922 $12.91 
Less:
Aircraft fuel and related taxes193 2.13 365 2.45 
Other non-airline expenses10 0.10 14 0.09 
Special items(289)(3.18)202 1.36 
Operating expenses, excluding fuel$1,113 $12.25 $1,341 $9.01 
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Operating Expense, IncomeLoss before Taxes, Net IncomeLoss and EarningsLoss per Share, excluding special items
Our GAAP results in the applicable periods were impacted by credits and charges that arewere deemed special items. We believe the impacts of these items make our results difficult to compare to prior periods as well as future periods and guidance, and, as a result, we exclude these items from the calculation of certain adjusted results, which are non-GAAP financial measures.
For the first quarterthree months ended March 31, 2021, special items include contra-expenses recognized on the utilization of payroll support extension grants received under the Consolidated Appropriations Act, 2021, and contra-expenses recognized on the Employee Retention Credits provided by the CARES Act.
Special items for the three months ended March 31, 2020 special items include the impairment charge of our Embraer E190 fleet. Special items forfleet resulting from the first quarter of 2019 include one-time costs related todecline in demand caused by the Embraer E190 fleet transition as well as one-time costs related to the implementation of our pilots' collective bargaining agreement. COVID-19 pandemic.
We believe the impactsimpact of these items distort our overall trends and that our metrics and results are enhancedmore comparable with the presentation of our results excluding the impact of these items. The table below provides a reconciliation of our GAAP reported amounts to the non-GAAP amounts excluding the impactsimpact of these items.
NON-GAAP FINANCIAL MEASURE
RECONCILIATION OF OPERATING EXPENSE, INCOME BEFORE TAXES, NET INCOME AND EARNINGS PER SHARE EXCLUDING SPECIAL ITEMS
 Three Months Ended March 31,
(in millions except per share amounts)2020
2019
Total operating revenues$1,588
 $1,871
    
Total operating expenses$1,922
 $1,795
Less: Special items202
 12
Total operating expenses excluding special items$1,720
 $1,783
    
Operating (loss) income$(334) $76
Add back: Special items202

12
Operating (loss) income excluding special items$(132) $88
    
Operating margin excluding special items(8.3)% 4.7%
    
(Loss) income before income taxes$(354) $58
Add back: Special items202
 12
(Loss) income before income taxes excluding special items$(152) $70
    
Pre-tax margin excluding special items(9.5)% 3.7%
    
Net (loss) income$(268) $42
Add back: Special items202
 12
Less: Income tax benefit related to special items50
 3
Net (loss) income excluding special items$(116) $51
    
(Loss) Earnings Per Common Share:   
Basic$(0.97) $0.14
Add back: Special items, net of tax0.55
 0.02
Basic excluding special items$(0.42) $0.16
    
Diluted$(0.97) $0.14
Add back: Special items, net of tax0.55
 0.02
Diluted excluding special items$(0.42) $0.16

NON-GAAP FINANCIAL MEASURE
RECONCILIATION OF OPERATING EXPENSE, LOSS BEFORE TAXES, NET LOSS AND LOSS PER SHARE
EXCLUDING SPECIAL ITEMS
Three Months Ended March 31,
(in millions, except per share amounts)20212020
Total operating revenues$733 $1,588 
Total operating expenses$1,027 $1,922 
Less: Special items(289)202 
Total operating expenses excluding special items$1,316 $1,720 
Operating loss$(294)$(334)
Add back: Special items(289)202 
Operating loss excluding special items$(583)$(132)
Operating margin excluding special items(79.6)%(8.3)%
Loss before income taxes$(347)$(354)
Add back: Special items(289)202 
Loss before income taxes excluding special items$(636)$(152)
Pre-tax margin excluding special items(86.7)%(9.5)%
Net loss$(247)$(268)
Add back: Special items(289)202 
Less: Income tax (expense) benefit related to special items(69)50 
Net loss income excluding special items and gain on equity method investments$(467)$(116)
Loss Per Common Share:
Basic$(0.78)$(0.97)
Add back: Special items, net of tax(0.70)0.55 
Basic excluding special items$(1.48)$(0.42)
Diluted$(0.78)$(0.97)
Add back: Special items, net of tax(0.70)0.55 
Diluted excluding special items and gain on equity method investments$(1.48)$(0.42)
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PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Free Cash Flow
The table below reconciles cash provided by operations determined in accordance with GAAP to Free Cash Flow, a non-GAAP financial measure. Management believes that Free Cash Flow is a relevant metric in measuring our financial strength and is useful to investors in assessing our ability to fund future capital commitments and other obligations. Investors should consider this non-GAAP financial measure in addition to, and not as a substitute for, our financial measures prepared in accordance with GAAP.
NON-GAAP FINANCIAL MEASURE
RECONCILIATION OF FREE CASH FLOW
Three Months Ended March 31,
(in millions)20212020
Net cash provided by operating activities$177 $124 
Less: Capital expenditures(211)(314)
Less: Predelivery deposits for flight equipment(6)(53)
Free Cash Flow$(40)$(243)


37
NON-GAAP FINANCIAL MEASURE
RECONCILIATION OF FREE CASH FLOW
  Three Months Ended March 31,
(in millions) 2020 2019
Net cash provided by operating activities $124
 $420
Less: Capital expenditures (314) (101)
Less: Predelivery deposits for flight equipment (53) (63)
Free Cash Flow $(243) $256



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PART I. FINANCIAL INFORMATION

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Except as described below, there have been no material changes in market risks from the information provided in Item 7A. Quantitative and Qualitative Disclosures About Market Risk included in our 20192020 Form 10-K.
Aircraft Fuel
Our results of operations are affected by changes in the price and availability of aircraft fuel. Market risk is estimated as a hypothetical 10% increase in the March 31, 20202021 cost per gallon of fuel. Based on projected fuel consumption for the next 12 months, including the impact of our hedging position, such an increase would result in an increase to aircraft fuel expense of approximately $128 million.$159 million. As of March 31, 2020,2021, we had not hedged approximately 26%any of our projected fuel requirement for the remainder of 2021.2020. All hedge contracts existing at March 31, 2020 settle by December 31, 2020.
The financial derivative instrument agreements we have with our counterparties may require us to fund all, or a portion of, outstanding loss positions related to these contracts prior to their scheduled maturities. The amount of collateral posted, if any, is periodically adjusted based on the fair value of the hedge contracts. Refer to Note 8 to our condensed consolidated financial statements, included in Part I, Item 1 of this Quarterly Report on Form 10-Q, for additional information.
Interest
Our earnings are affected by changes in interest rates due to the impact those changes have on interest expense from variable-rate debt instruments and on interest income generated from our cash and investment balances. The interest rate is fixed for $2$3.8 billion of our debt and finance lease obligations, with the remaining $1.2$1.0 billion having floating interest rates. As of March 31, 2020,2021, if interest rates were on average 100 basis points higher in 2020,2021, our annual interest expense would increase by approximately $12$10 million. This amount is determined by considering the impact of the hypothetical change in interest rates on our variable rate debt.
If interest rates were to average 100 basis points lower in 20202021 than they were during 2019,2020, our interest income from cash and investment balances would decrease by approximately $4$1 million. This amount is determined by considering the impact of the hypothetical change in interest rates on the balances of our cash and cash equivalentsmoney market funds and short-term, interest-bearing investment securities balances for the trailing twelve month period.

ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) and Rule 15d-15(e) under the Exchange Act) that are designed to ensure that information required to be disclosed by us in reports that we file under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and that such information required to be disclosed by us in reports that we file under the Exchange Act is accumulated and communicated to our management, including our Chief Executive Officer, or CEO, and our Chief Financial Officer, or CFO, to allow timely decisions regarding required disclosure. Management, with the participation of our CEO and CFO, performed an evaluation of the effectiveness of our disclosure controls and procedures as of March 31, 2020.2021. Based on that evaluation, our CEO and CFO concluded that our disclosure controls and procedures were effective as of March 31, 2020.2021.
Changes in Internal Control Over Financial Reporting
There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) identified in connection with the evaluation of our controls performed during the quarter ended March 31, 20202021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.




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PART II. OTHER INFORMATION



ITEM 1. LEGAL PROCEEDINGS
In the ordinary course of our business, we are party to various legal proceedings and claims which we believe are incidental to the operation of our business.business. Refer to Note 76 to our condensed consolidatedconsolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional information.

ITEM 1A. RISK FACTORS
Part I, Item 1A "Risk Factors" of our 20192020 Form 10-K, includes a discussion of our risk factors which are incorporated herein. The information presented below updates, and should be read in conjunction with, the risk factors and information disclosed in our Form 10-K. Except as presented below, thereThere have been no material changes from the risk factors associated with our business previously disclosed in our Form 10-K.
The global pandemic resulting from a novel strain of coronavirus has had an adverse impact that has been material to the Company's business, operating results, financial condition and liquidity, and the duration and spread of the pandemic could result in additional adverse impacts. The outbreak of another disease or similar public health threat in the future could also have an adverse effect on the Company's business, operating results, financial condition and liquidity.

In December 2019, a novel strain of coronavirus ("COVID-19") was reported in Wuhan, China, and the World Health Organization (the "WHO") subsequently declared COVID-19 a "Public Health Emergency of International Concern." On March 13, 2020, the U.S. government declared a national emergency and the U.S. Department of State subsequently issued a global Level 4 "do not travel" advisory advising U.S. citizens to avoid all international travel due to the global impact of COVID-19. The U.S. government has also implemented enhanced screenings, mandatory 14-day quarantine requirements and other travel restrictions in connection with the COVID-19 pandemic, including restrictions on travel from international locations, and many foreign and U.S. state governments instituted similar measures and declared states of emergency.
As of April 15, 2020, approximately 316 million people in at least 42 states, the District of Columbia and Puerto Rico were under instructions to stay home or "shelter in place," and to avoid any non-essential travel. In the United States and other locations around the world, public events, such as conferences, sporting events and concerts, have been canceled, attractions, including theme parks and museums, have been closed, cruise lines have suspended operations and schools and businesses are operating with remote attendance, among other actions.  
Other governmental restrictions and regulations in the future in response to COVID-19 could include additional travel restrictions (including restrictions on domestic air travel within the United States), quarantines of additional populations (including our personnel), restrictions on our ability to access our facilities or aircraft or requirements to collect additional passenger data. In addition, governments, non-governmental organizations and entities in the private sector have issued and may continue to issue non-binding advisories or recommendations regarding air travel or other social distancing measures, including limitations on the number of persons that should be present at public gatherings.
The Company began experiencing a significant decline in international and domestic demand related to COVID-19 during the first quarter of 2020, and this reduction in demand has continued through the date of this report. The decline in demand caused a material deterioration in our revenues in the first quarter of 2020, resulting in a first quarter net loss of $268 million. The Company currently expects our results of operations for full-year 2020 to be materially impacted. For planning purposes, the Company has assumed that it is likely demand will remain depressed for the remainder of 2020. In response to decreased demand, the Company cut, relative to 2019 scheduled capacity, approximately 80% of its scheduled capacity for April and May 2020, with similar cuts expected for June 2020. The Company plans to proactively manage capacity until it sees signs of a recovery in demand.
The Company has taken a number of actions in response to decreased demand. In addition to the schedule reductions discussed above, the Company has reduced its planned capital expenditures and reduced operating expenditures for the remainder of 2020 (including by postponing projects deemed non-critical to the Company's operations), suspended share repurchases under its share repurchase program, executed a new $1.0 billion 364-day delayed draw term loan agreement and immediately drew down on the facility for the full amount available, borrowed on its existing $550 million revolving credit facility and temporarily grounded certain of its fleet.
The Company continues to focus on reducing expenses and managing its liquidity. The Company currently expects to lower its cash burn from an average of $18 million per day during the second half of March to approximately $10 million per day by May. For this purpose, "cash burn" is defined as net cash from operations, less investing and financing activities. Proceeds from the issuance of new debt (excluding expected aircraft financing), government grants associated with the Payroll


40


Support Program of the CARES Act (defined below) are not included in this figure. We expect to continue to modify our cost management structure, liquidity-raising efforts and capacity as the timing of demand recovery becomes more certain.
On April 23, 2020, we entered into a Payroll Support Program Agreement (the "PSP Agreement") under the CARES Act with the United States Department of the Treasury ("Treasury") governing our participation in the Payroll Support Program. Under the Payroll Support Program, Treasury provided us with a payment of $936 million (the "Payroll Support Payment"), consisting of $685 million in grants and $251 million in an unsecured term loan. The loan has a 10-year term and bears interest on the principal amount outstanding at an annual rate of 1.00% until April 23, 2025, and the applicable Secured Overnight Financing Rate ("SOFR") plus 2.00% thereafter until April 23, 2030. The principal amount may be repaid at any time prior to maturity at par. In consideration for the Payroll Support Payment, we issued warrants to purchase approximately 2.6 million shares of common stock to the Treasury at an exercise price of $9.50 per share. The warrants will expire five years after issuance, and will be exercisable either through net cash settlement or net share settlement, at JetBlue's option, in whole or in part at any time. In accordance with the PSP Agreement, we are required to comply with the relevant provisions of the CARES Act which, among other things, includes the following: the requirement to use the Payroll Support Payment exclusively for the continuation of payment of crewmember wages, salaries and benefits; the requirement against involuntary furloughs and reductions in crewmember pay rates and benefits through September 30, 2020; the requirement that certain levels of commercial air service be maintained until March 1, 2022; the prohibitions on share repurchases and the payment of common stock dividends; and restrictions on the payment of certain executive compensation until March 24, 2022. The Company also expects to have the ability if approved, through September 30, 2020, to borrow up to approximately $1.1 billion from the U.S. Treasury Department for a term of up to five years pursuant to the Loan Program under the CARES Act. The grants and/or loans under the CARES Act will subject the Company and its business to certain restrictions, including, but not limited to, restrictions on the payment of dividends and the ability to repurchase JetBlue's equity securities, requirements to maintain certain levels of scheduled service, requirements to maintain employment levels through September 30, 2020, requirements to issue warrants for JetBlue common stock to Treasury and certain limitations on executive compensation. The substance and duration of these restrictions will materially affect the Company's operations, and the Company may not be successful in managing these impacts. In particular, limitations on executive compensation, which, depending on the form of aid, could extend up to six years, may impact the Company's ability to attract and retain senior management or attract other key employees during this critical time.
The Company may also take additional actions to improve its financial position, including measures to improve liquidity, such as the issuance of additional unsecured and secured debt securities, equity securities and equity-linked securities, the sale of assets and/or the entry into additional bilateral and syndicated secured and/or unsecured credit facilities. There can be no assurance as to the timing of any such issuance, which may be in the near term, or that any such additional financing will be completed on favorable terms, or at all. Any such actions could be conducted in the near term, may be material in nature and could result in significant additional borrowing. The Company's reduction in expenditures, measures to improve liquidity or other strategic actions that the Company may take in the future in response to COVID-19 may not be effective in offsetting decreased demand, and the Company will not be permitted to take certain strategic actions as a result of the CARES Act, which could result in a material adverse effect on the Company's business, operating results and financial condition.
The full extent of the ongoing impact of COVID-19 on the Company's longer-term operational and financial performance will depend on future developments, many of which are outside of our control, including the effectiveness of the mitigation strategies discussed above, the duration and spread of COVID-19 and related travel advisories and restrictions, the impact of COVID-19 on overall long-term demand for air travel, the impact of COVID-19 on the financial health and operations of the Company's business partners and future governmental actions, all of which are highly uncertain and cannot be predicted. The COVID-19 pandemic has had a material impact on the Company, and the continuation of reduced demand could have a material adverse effect on the Company's business, operating results, financial condition and liquidity.
In addition, an outbreak of another disease or similar public health threat, or fear of such an event, that affects travel demand, travel behavior or travel restrictions could have a material adverse impact on the Company's business, financial condition and operating results. Outbreaks of other diseases could also result in increased government restrictions and regulation, such as those actions described above or otherwise, which could adversely affect our operations.
Even after the COVID-19 pandemic has moderated and the enhanced screenings, quarantine requirements and travel restrictions have eased, we may continue to experience similar adverse effects to our businesses, consolidated results of operations, financial position and cash flows resulting from a recessionary economic environment that may persist. The impact that the COVID-19 pandemic will have on our businesses, consolidated results of operations, financial position and cash flows could exacerbate the risks identified in “Item 1A. Risk Factors” in our Annual Report on Form 10-K.





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The Company has a significant amount of financial leverage from fixed obligations and intends to seek material amounts of additional financial liquidity in the short-term, and insufficient liquidity may have a material adverse effect on the Company's financial condition and business.

The Company has a significant amount of financial leverage from fixed obligations, including aircraft lease and debt financings, leases of airport property, secured loan facilities and other facilities, and other material cash obligations. In addition, the Company has substantial noncancelable commitments for capital expenditures, including for the acquisition of new aircraft and related spare engines.
In addition, in response to the travel restrictions, decreased demand and other effects the COVID-19 pandemic has had and is expected to have on the Company's business, the Company currently intends to continue to seek material amounts of additional financial liquidity in the short-term, which may include the issuance of additional unsecured or secured debt securities, equity securities and equity-linked securities, the sale of assets as well as additional bilateral and syndicated secured and/or unsecured credit facilities, among other items. There can be no assurance as to the timing of any such issuance, which may be in the near term, or that any such additional financing will be completed on favorable terms, or at all. In addition, the Company has received financial assistance that is available to the airline industry under the CARES Act, which financial assistance subjects the Company and its business to certain restrictions, including, but not limited to, restrictions on the payment of dividends and the ability to repurchase JetBlue’s equity securities, requirements to maintain certain levels of scheduled service, requirements to maintain employment levels through September 30, 2020, requirements to issue warrants for JetBlue common stock to the U.S. Treasury and certain limitations on executive compensation.
Although the Company's cash flows from operations and its available capital, including the proceeds from financing transactions, have been sufficient to meet its obligations and commitments to date, the Company's liquidity has been, and may in the future be, negatively affected by the risk factors discussed in the Company's 2019 Form 10-K, as updated by this report, including risks related to future results arising from the COVID-19 pandemic. If the Company's liquidity is materially diminished, the Company might not be able to timely pay its leases and debts or comply with certain operating and financial covenants under its financing and credit card processing agreements or with other material provisions of its contractual obligations. Moreover, as a result of the Company's recent financing activities in response to the COVID-19 pandemic, the number of financings with respect to which such covenants and provisions apply has increased, thereby subjecting the Company to more substantial risk of cross-default and cross-acceleration in the event of breach, and additional covenants and provisions could become binding on the Company as it continues to seek additional liquidity. In addition, the Company has agreements with financial institutions that process customer credit card transactions for the sale of air travel and other services. Under certain of the Company's credit card processing agreements, the financial institutions in certain circumstances have the right to require that the Company maintain a reserve equal to a portion of advance ticket sales that have been processed by that financial institution, but for which the Company has not yet provided the air transportation. Such financial institutions may require cash or other collateral reserves to be established or withholding of payments related to receivables to be collected, including if the Company does not maintain certain minimum levels of unrestricted cash, cash equivalents and short-term investments. In light of the affect COVID-19 is having on demand and, in turn, capacity, the Company has seen an increase in demand from consumers for refunds on their tickets, and we anticipate this will continue to be the case for the near future. Refunds lower our liquidity and put us at risk of triggering liquidity covenants in these processing agreements and, in doing so, could force us to post cash collateral with the credit card companies for advance ticket sales. The Company also maintains certain insurance- and surety-related agreements under which counterparties may require collateral.
The Company's substantial level of indebtedness, particularly following the additional liquidity transactions completed and contemplated in response to the impacts of COVID-19, and non-investment grade credit rating, as well as market conditions and the availability of assets as collateral for loans or other indebtedness, which has been reduced as a result of the $1.6 billion in secured term loan facilities entered into since the beginning of fiscal year 2020 and may be further reduced as the Company continues to seek material amounts of additional financial liquidity, together with the effect the COVID-19 pandemic has had on the global economy generally and the air transportation industry specifically, may make it difficult for the Company to raise additional capital if needed to meet its liquidity needs on acceptable terms, or at all.
See Part I, Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations, of this report for additional information regarding the Company's liquidity as of March 31, 2020.
COVID-19 has materially disrupted our strategic operating plans in the near-term, and there are risks to our business, operating results and financial condition associated with executing our strategic operating plans in the long-term.

COVID-19 has materially disrupted our strategic operating plans in the near-term, and there are risks to our business, operating results and financial condition associated with executing our strategic operating plans in the long-term. In recent years, we have announced several strategic operating plans, including several revenue-generating initiatives and plans to optimize our revenue, such as our plans to add capacity, including international expansion and new or increased service to mid-


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size airports, initiatives and plans to optimize and control our costs and opportunities to enhance our segmentation and improve the customer experience at all points in air travel. In developing our strategic operating plans, we make certain assumptions, including, but not limited to, those related to customer demand, competition, market consolidation, the availability of aircraft and the global economy. Actual economic, market and other conditions have been and may continue to be different from our assumptions. In 2020, demand has been, and is expected to continue to be, significantly impacted by COVID-19, which has materially disrupted the timely execution of our strategic operating plans, including plans to add capacity in 2020. If we do not successfully execute or adjust our strategic operating plans in the long-term, or if actual results continue to vary significantly from our prior assumptions or vary significantly from our future assumptions, our business, operating results and financial condition could be materially and adversely impacted.
The Company may never realize the full value of its intangible assets or its long-lived assets causing it to record impairments that may negatively affect its financial condition and operating results.
In accordance with applicable accounting standards, the Company is required to test its indefinite-lived intangible assets for impairment on an annual basis, or more frequently where there is an indication of impairment. In addition, the Company is required to test certain of its other assets for impairment where there is any indication that an asset may be impaired.
The Company may be required to recognize losses in the future due to, among other factors, extreme fuel price volatility, tight credit markets, government regulatory changes, decline in the fair values of certain tangible or intangible assets, such as aircraft, route authorities, airport slots and frequent flyer database, unfavorable trends in historical or forecasted results of operations and cash flows and an uncertain economic environment, as well as other uncertainties. For example, in the first quarter of 2020, the Company recorded impairment charges of $202 million associated with its E190 fleet due to COVID-19. The Company can provide no assurance that a material impairment loss of tangible or intangible assets will not occur in a future period, and the risk of future material impairments has been significantly heightened as result of the effects of the COVID-19 pandemic on our flight schedules and business. The value of the Company's aircraft could also be impacted in future periods by changes in supply and demand for these aircraft. Such changes in supply and demand for certain aircraft types could result from the grounding of aircraft. A further impairment loss could have a material adverse effect on the Company's financial condition and operating results.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
On September 19, 2019, the Board of Directors approved a share repurchase program, or the 2019 Authorization, of up to $800 million worth of common stock beginning on October 1, 2019 and ending no later than December 31, 2021. Our share repurchase programs include authorization for repurchases in open market transactions pursuant to Rules 10b-18 and/or 10b5-1 of the Exchange Act, and/or one or more privately-negotiated accelerated stock repurchase transactions. The timing, price, and volume of any repurchases will be based on market conditions and other relevant factors. In accordance with the PSPPayroll Support Program Agreement, the Payroll Support Program Extension Agreement, and the Loan Agreement with the Treasury, we are prohibited from making any share repurchases.repurchases through March 31, 2022. We have accordingly suspended our share repurchase program.program as of March 31, 2020. No shares were repurchased during the three months ended March 31, 2021. The acquisition of treasury stock reflected on our condensed consolidated statement of cash flows for the three months ended March 31, 2021 represents the return of shares to satisfy tax payments associated with crewmember stock compensation that vested during the period.
In consideration for the Payroll Support Payment, on April 23, 2020,2 Payments, during the three months ended March 31, 2021 we issued warrants to purchase approximately 2.60.8 million shares of common stock to the Treasury at an exercise price of $9.50$14.43 per share. See Note 23 to our condensed consolidated financial statements.
During

ITEM 5. OTHER INFORMATION
On April 29, 2021, the three months ended March 31,Board approved Performance-Contingent Executive Retention Awards to certain members of the Company’s senior leadership team, including the named executive officers (the “Awards”). In approving the Awards, the Compensation Committee of the Board, in consultation with its advisors, determined that the Awards were appropriate and necessary to help ensure key leaders of the Company with deep airline industry expertise continue to steward the Company during the unprecedented economic disruption caused by the COVID-19 pandemic. The Awards were designed to retain and motivate our key leaders and to further align their interests with those of our shareholders. When setting the terms of the Awards, the Compensation Committee and the Board considered that each recipient’s pay package was substantially reduced in 2020 through a combination of base salary reductions, the following shares were repurchasedsuspension of performance stock unit awards for the 2020-2022 performance cycle (with no substitution awards or other adjustments made to replace their value), and the 0% Corporate Performance Factor payout under the annual cash incentive award program (in millions):
Period Total Number of Shares Purchased Average Price Paid Per Share Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs Approximate Dollar Value of Shares that May Yet be Purchased Under the Plans or Programs
January 2020 
   
 $640
February 2020 8.1
 
(1) (2) 
 8.1
 $480
March 2020 4.9
 
(2) 
 4.9
 $480
Total 13.0
   13.0
  

(1) On November 21, 2019, JetBlue entered into an ASR paying $160 million for an initial delivery of 6.9 million shares. The term(resulting in awards being paid out significantly below target), notwithstanding their extraordinary leadership during these unprecedented times. In addition, the Compensation Committee and the Board considered the compensation and retention challenges expected over the next several years due to continued uncertainty as to the long-term effects of the ASR concludedCOVID-19 pandemic on February 21, 2020the industry coupled with deliverycertain Government Support (as defined below) limitations affecting the Company’s ability to provide market-competitive compensation opportunities. These concerns are particularly acute for the Company given these crewmembers’ expertise and demonstrated leadership, which are, to varying degrees, valued and transferrable to other companies both within – and outside – the airline industry.
The receipt of 1.5 million additional shareseach Award is subject to JetBlue on February 25, 2020. A totalcertain terms and performance conditions, including (i) the Company’s full repayment of 8.4 million shares, at an average priceall governmental loans received pursuant to the CARES Act and the expiration of $19.03 per share, were repurchasedall restrictions related to the Payroll Support Program pursuant to the CARES Act, the Payroll Support Program Extension under the agreement.Consolidated Appropriations Act and any other subsequent government support (collectively, the “Government Support”); and (ii) the Company’s achievement of two successive quarters of positive EBITDA. In addition, the recipient must remain employed with or performing services for the Company on the payment date, provided, if a recipient experiences a termination without cause or for good reason prior to the payment date, the recipient will receive the Award on the payment date. For all other terminations of service prior to the payment date, the Board (or Compensation Committee if delegated by the Board), will determine continued eligibility for the Award.
(2) On February 24, 2020, JetBlue entered into an ASR paying $160 million for an initial delivery of 6.6 million shares. The termUpon satisfaction of the ASR concluded on March 16, 2020 with deliveryterms and conditions of 4.9 million additional sharesthe Awards each of the recipients will receive an Award equivalent to JetBlue on March 18, 2020. A totala pre-established multiple of 11.5 million shares, at an average pricetheir respective base salaries as of $13.91 per share, were repurchased underApril 15, 2021 as follows: Robin Hayes (3.36x), Joanna Geraghty (2.23x), Steve Priest (2.13x), and Brandon Nelson (2.09x). Payments pursuant to the agreement.

Awards, if any, will be made in cash or

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Table of Contents
PART II. OTHER INFORMATION


fully vested shares of the Company’s common stock as determined by the Board (or Compensation Committee if delegated by the Board)in its sole discretion. No portion of the Award may be paid earlier than 30 days following the lapse of both the Government Support restrictions and achievement of the performance condition.

The foregoing summary is not complete and is qualified in its entirety by reference to the Form of Performance-Contingent Executive Retention Award Agreement, filed herewith as Exhibit 10.4 and incorporated by reference herein.

ITEM 6. EXHIBITS
See accompanying Exhibit Index included after the signature page of this Report for a list of the exhibits filed or furnished with this Report.


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44

EXHIBIT INDEX

Exhibit NumberExhibit
4.1*
4.2*
4.3
4.4
10.1
10.2
10.3*
10.4†
31.1*
31.2*
32**
101.INSXBRL Instance Document - The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document.
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Labels Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (embedded within the Inline XBRL document)
Compensatory plans in which the directors and executive officers of JetBlue participate.
*Filed herewith.
**Furnished herewith.


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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
JETBLUE AIRWAYS CORPORATION
(Registrant)
Date:May 8, 2020By:/s/     Alexander Chatkewitz
Vice President, Controller, and
Chief Accounting Officer
(Principal Accounting Officer)




45


EXHIBIT INDEX

Exhibit NumberExhibit(Registrant)
4.1
4.2Date:By:/s/     Alexander Chatkewitz
10.1***
10.2
10.3
10.4
10.41(b)
31.1*
31.2*
32**
101.INSXBRL Instance Document - The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document.
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Labels Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (embedded within the Inline XBRL document)
*Filed herewith.
**Furnished herewith.
***Certain confidential information contained in this exhibit, marked by [***], has been omitted because it (i) is not material and (ii) would likely cause competitive harm to the Company if it were to be publicly disclosed.



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