UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q


☒			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended ~~September 30, 2022~~March 31, 2023


☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission file number: 000-49796

COMPUTER PROGRAMS AND SYSTEMS, INC.

(Exact Name of Registrant as Specified in Its Charter)


Delaware						74-3032373
(State or Other Jurisdiction of Incorporation or Organization)						(I.R.S. Employer Identification No.)

54 St. Emanuel Street, Mobile, Alabama						36602
(Address of Principal Executive Offices)						(Zip Code)

(251) 639-8100

(Registrant’s Telephone Number, Including Area Code)

N/A

(Former Name, Former Address and Former Fiscal Year, if Changed Since Last Report)

Securities registered pursuant to Section 12(b) of the Act:


Title of each class	Trading symbol	Name of each exchange on which registered
Common Stock, par value $.001 per share	CPSI	The NASDAQ Stock Market LLC

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ý No ¨

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ý No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

☐

Emerging growth company

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ý

As of ~~November 2, 2022,~~May 8, 2023, there were ~~14,514,137~~14,528,307 shares of the issuer’s common stock outstanding.

COMPUTER PROGRAMS AND SYSTEMS, INC.

Quarterly Report on Form 10-Q

(For the three ~~and nine~~ months ended ~~September 30, 2022)~~March 31, 2023)

TABLE OF CONTENTS



PART I. FINANCIAL INFORMATION
Item 1.	Financial Statements	3
	Condensed Consolidated Balance Sheets (Unaudited) – ~~September~~March ~~30, 2022~~3 1 , 202 3 and December 31, ~~2021~~20 2 2	3
	Condensed Consolidated Statements of Income (Unaudited) – Three ~~and~~ ~~Nine~~Months Ended ~~September~~March ~~30, 2022~~3 1 , 202 3 and ~~2021~~20 2 2	4
	Condensed Consolidated Statement of Stockholders’ Equity (Unaudited) – Three ~~and~~ ~~Nine~~Months Ended ~~September~~March ~~30, 2022~~3 1 , 202 3 and ~~2021~~20 2 2	5
	Condensed Consolidated Statements of Cash Flows (Unaudited) – ~~Nine~~Th ree Months Ended ~~September~~March ~~30, 2022~~3 1 , 202 3 and ~~2021~~20 2 2	6
	Notes to Condensed Consolidated Financial Statements (Unaudited)	7
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	2625
Item 3.	Quantitative and Qualitative Disclosures about Market Risk	4237
Item 4.	Controls and Procedures	4237
PART II. OTHER INFORMATION
Item 1.	Legal Proceedings	4338
Item 1A.	Risk Factors	4338
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	4339
Item 3.	Defaults Upon Senior Securities	4339
Item 4.	Mine Safety Disclosures	4339
Item 5.	Other Information	4439
Item 6.	Exhibits	4540

PART I

FINANCIAL INFORMATION


Item 1.			Financial Statements.

COMPUTER PROGRAMS AND SYSTEMS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except per share data)

(Unaudited)


		September 30, 2022		December 31, 2021			March 31, 2023		December 31, 2022
Assets	Assets					Assets
Current assets:	Current assets:					Current assets:
Cash and cash equivalents	Cash and cash equivalents	$	15,558	$	11,431	Cash and cash equivalents	$	6,816	$	6,951
Accounts receivable (net of allowance for expected credit losses of $2,565 and $1,826, respectively)		45,627		34,431
Financing receivables, current portion, net (net of allowance for expected credit losses of $251 and $325, respectively)		5,028		6,488
Accounts receivable (net of allowance for expected credit losses of $2,850 and $2,854, respectively)						Accounts receivable (net of allowance for expected credit losses of $2,850 and $2,854, respectively)	54,731		51,311
Financing receivables, current portion, net (net of allowance for expected credit losses of $139 and $223, respectively)						Financing receivables, current portion, net (net of allowance for expected credit losses of $139 and $223, respectively)	4,424		4,474
Inventories	Inventories	1,754		855		Inventories	1,182		784
Prepaid income taxes	Prepaid income taxes	955		4,599		Prepaid income taxes	464		701
Prepaid expenses and other	Prepaid expenses and other	11,890		11,194		Prepaid expenses and other	14,683		10,338
Total current assets	Total current assets	80,812		68,998		Total current assets	82,300		74,559
Property and equipment, net	Property and equipment, net	10,301		11,590		Property and equipment, net	9,402		9,884
Software development costs, net	Software development costs, net	23,955		11,644		Software development costs, net	32,004		27,257
Operating lease assets	Operating lease assets	7,999		7,097		Operating lease assets	7,156		7,567
Financing receivables, net of current portion (net of allowance for expected credit losses of $376 and $397, respectively)		4,227		7,231
Financing receivables, net of current portion (net of allowance for expected credit losses of $379 and $326, respectively)						Financing receivables, net of current portion (net of allowance for expected credit losses of $379 and $326, respectively)	2,774		3,312
Other assets, net of current portion	Other assets, net of current portion	5,631		3,874		Other assets, net of current portion	6,973		8,131
Intangible assets, net	Intangible assets, net	106,486		95,203		Intangible assets, net	97,985		102,000
Goodwill	Goodwill	198,584		177,713		Goodwill	198,253		198,253

Total assets	Total assets	$	437,995	$	383,350	Total assets	$	436,847	$	430,963
Liabilities and Stockholders’ Equity	Liabilities and Stockholders’ Equity					Liabilities and Stockholders’ Equity
Current liabilities:	Current liabilities:					Current liabilities:
Accounts payable	Accounts payable	$	7,476	$	8,079	Accounts payable	$	12,640	$	7,035
Current portion of long-term debt	Current portion of long-term debt	3,141		4,394		Current portion of long-term debt	3,141		3,141
Deferred revenue	Deferred revenue	12,255		11,529		Deferred revenue	11,637		11,590
Accrued vacation	Accrued vacation	6,350		5,262		Accrued vacation	6,467		6,214

Other accrued liabilities	Other accrued liabilities	16,181		17,163		Other accrued liabilities	15,264		16,475
Total current liabilities	Total current liabilities	45,403		46,427		Total current liabilities	49,149		44,455
Long-term debt, net of current portion	Long-term debt, net of current portion	137,174		94,966		Long-term debt, net of current portion	135,603		136,388
Operating lease liabilities, net of current portion	Operating lease liabilities, net of current portion	6,088		5,505		Operating lease liabilities, net of current portion	5,207		5,651
Deferred tax liabilities	Deferred tax liabilities	16,372		13,880		Deferred tax liabilities	13,330		12,758
Total liabilities	Total liabilities	205,037		160,778		Total liabilities	203,289		199,252
Stockholders’ equity:	Stockholders’ equity:					Stockholders’ equity:
Common stock, $0.001 par value; 30,000 shares authorized; 14,914 and 14,734 shares issued, respectively		15		15
Common stock, $0.001 par value; 30,000 shares authorized; 15,099 and 14,906 shares issued, respectively						Common stock, $0.001 par value; 30,000 shares authorized; 15,099 and 14,906 shares issued, respectively	15		15
Additional paid-in capital	Additional paid-in capital	192,363		187,079		Additional paid-in capital	193,522		192,275

Retained earnings	Retained earnings	51,404		38,054		Retained earnings	57,005		53,921
Treasury stock, 354 shares and 89 shares, respectively		(10,824)		(2,576)
Treasury stock, 568 shares and 483 shares, respectively						Treasury stock, 568 shares and 483 shares, respectively	(16,984)		(14,500)
Total stockholders’ equity	Total stockholders’ equity	232,958		222,572		Total stockholders’ equity	233,558		231,711
Total liabilities and stockholders’ equity	Total liabilities and stockholders’ equity	$	437,995	$	383,350	Total liabilities and stockholders’ equity	$	436,847	$	430,963

The accompanying notes are an integral part of these condensed consolidated financial statements.

COMPUTER PROGRAMS AND SYSTEMS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

(In thousands, except per share data)

(Unaudited)


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
		2022		2021		2022		2021			2023		2022
Sales revenues:	Sales revenues:									Sales revenues:
TruBridge		$	47,878	$	34,531	$	139,569	$	98,736
System sales and support		34,949		35,560		103,855		107,893
RCM										RCM	$	48,631	$	40,511
EHR										EHR	35,191		34,763
Patient engagement										Patient engagement	2,411		2,597
Total sales revenues	Total sales revenues	82,827		70,091		243,424		206,629		Total sales revenues	86,233		77,871
Costs of sales:	Costs of sales:									Costs of sales:
TruBridge		26,190		17,377		73,863		50,349
System sales and support		18,619		17,425		52,278		52,250
RCM										RCM	27,183		20,398
EHR										EHR	16,348		15,339
Patient engagement										Patient engagement	646		944
Total costs of sales	Total costs of sales	44,809		34,802		126,141		102,599		Total costs of sales	44,177		36,681
Gross profit	Gross profit	38,018		35,289		117,283		104,030		Gross profit	42,056		41,190
Operating expenses:	Operating expenses:									Operating expenses:
Product development	Product development	7,822		7,700		22,036		22,598		Product development	9,836		8,064
Sales and marketing	Sales and marketing	7,309		5,200		22,578		15,813		Sales and marketing	6,959		7,042
General and administrative	General and administrative	13,458		14,184		41,235		38,322		General and administrative	14,952		13,426
Amortization of acquisition-related intangibles	Amortization of acquisition-related intangibles	4,486		3,674		12,917		10,114		Amortization of acquisition-related intangibles	4,014		3,672
Total operating expenses	Total operating expenses	33,075		30,758		98,766		86,847		Total operating expenses	35,761		32,204
Operating income	Operating income	4,943		4,531		18,517		17,183		Operating income	6,295		8,986
Other income (expense):	Other income (expense):									Other income (expense):
Other income	Other income	355		123		914		1,160		Other income	267		157
(Loss) gain on contingent consideration		(589)		—		992		—
Loss on extinguishment of debt		—		—		(125)		—
Gain on contingent consideration										Gain on contingent consideration	—		1,250

Interest expense	Interest expense	(1,771)		(825)		(4,044)		(2,249)		Interest expense	(2,669)		(917)
Total other income (expense)		(2,005)		(702)		(2,263)		(1,089)
Total other (expense) income										Total other (expense) income	(2,402)		490
Income before taxes	Income before taxes	2,938		3,829		16,254		16,094		Income before taxes	3,893		9,476
Provision for income taxes	Provision for income taxes	777		1,085		2,904		3,065		Provision for income taxes	809		1,363
Net income	Net income	$	2,161	$	2,744	$	13,350	$	13,029	Net income	$	3,084	$	8,113
Net income per common share—basic	Net income per common share—basic	$	0.15	$	0.19	$	0.91	$	0.89	Net income per common share—basic	$	0.21	$	0.55
Net income per common share—diluted	Net income per common share—diluted	$	0.15	$	0.19	$	0.91	$	0.89	Net income per common share—diluted	$	0.21	$	0.55
Weighted average shares outstanding used in per common share computations:	Weighted average shares outstanding used in per common share computations:									Weighted average shares outstanding used in per common share computations:
Basic	Basic	14,365		14,334		14,405		14,276		Basic	14,136		14,381
Diluted	Diluted	14,365		14,343		14,405		14,303		Diluted	14,136		14,381
Dividends declared per common share		$	—	$	—	$	—	$	—

The accompanying notes are an integral part of these condensed consolidated financial statements.

COMPUTER PROGRAMS AND SYSTEMS, INC.

CONDENSED CONSOLIDATED STATEMENT OF STOCKHOLDERS’ EQUITY

(In thousands)

(Unaudited)


		Common Stock			Additional Paid-in-Capital				Retained Earnings				Treasury Stock				Total Stockholders’ Equity				Common Stock				Additional Paid-in-Capital					Retained Earnings		Treasury Stock		Total Stockholders’ Equity
								Total Stockholders’ Equity			Common Stock	Additional Paid-in-Capital												Retained Earnings			Treasury Stock
			Shares				Amount																Amount
Three Months Ended September 30, 2022 and 2021:
Balance at June 30, 2022		14,897	$	15	$	190,499			$	49,243					$	(6,824)			$	232,933
Three Months Ended March 31, 2023 and 2022:																				Three Months Ended March 31, 2023 and 2022:
Balance at December 31, 2022																				Balance at December 31, 2022	14,913	$	15					$	192,275			$	53,921	$	(14,500)	$	231,711
Net income	Net income	—	—		—				2,161				—				2,161			Net income	—	—				—					3,084		—		3,084

Issuance of restricted stock	Issuance of restricted stock	17	—		—				—				—				—			Issuance of restricted stock	186	—			—					—		—		—

Stock-based compensation	Stock-based compensation	—	—		1,864				—				—				1,864			Stock-based compensation	—	—			1,247					—		—		1,247
Treasury stock acquired	Treasury stock acquired	—	—		—				—				(4,000)				(4,000)			Treasury stock acquired	—	—			—					—		(2,484)		(2,484)
Balance at September 30, 2022		14,914	$	15	$	192,363			$	51,404			$	(10,824)			$	232,958
Balance at March 31, 2023																				Balance at March 31, 2023	15,099	$	15		$	193,522				$	57,005	$	(16,984)	$	233,558

Balance at June 30, 2021		14,734	$	15	$	184,101			$	29,909			$	(2,483)			$	211,542
Balance at December 31, 2021																				Balance at December 31, 2021	14,734	$	15		$	187,079				$	38,054	$	(2,576)	$	222,572
Net income	Net income	—	—		—				2,744				—				2,744			Net income	—	—			—					8,113		—		8,113

Issuance of restricted stock																				Issuance of restricted stock	172	—			—					—		—		—

Stock-based compensation	Stock-based compensation	—	—		1,700				—				—				1,700			Stock-based compensation	—	—			1,717					—		—		1,717

Balance at September 30, 2021		14,734	$	15	$	185,801			$	32,653			$	(2,483)			$	215,986

Nine Months Ended September 30, 2022 and 2021:
Balance at December 31, 2021		14,734	$	15	$	187,079			$	38,054			$	(2,576)			$	222,572
Net income		—	—		—				13,350				—				13,350

Issuance of restricted stock		189	—		—				—				—				—
Forfeiture of restricted stock		(9)	—		—				—				—				—
Stock-based compensation		—	—		5,284				—				—				5,284
Treasury stock acquired	Treasury stock acquired	—	—		—				—				(8,248)				(8,248)			Treasury stock acquired	—	—			—					—		(1,650)		(1,650)

Balance at September 30, 2022		14,914	$	15	$	192,363			$	51,404			$	(10,824)			$	232,958

Balance at December 31, 2020		14,511	$	15	$	181,622			$	19,624			$	(1,261)			$	200,000
Net income		—	—		—				13,029				—				13,029

Issuance of restricted stock		229	—		—				—				—				—
Forfeiture of common stock		(6)	—		—				—				—				—
Stock-based compensation		—	—		4,179				—				—				4,179
Treasury stock acquired		—	—		—				—				(1,222)				(1,222)

Balance at September 30, 2021		14,734	$	15	$	185,801			$	32,653			$	(2,483)			$	215,986
Balance at March 31, 2022																				Balance at March 31, 2022	14,906	$	15		$	188,796				$	46,167	$	(4,226)	$	230,752

The accompanying notes are an integral part of these condensed consolidated financial statements.

COMPUTER PROGRAMS AND SYSTEMS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(Unaudited)


		Nine Months Ended September 30,					Three Months Ended March 31,
		2022		2021			2023		2022
Operating Activities:	Operating Activities:					Operating Activities:
Net income	Net income	$	13,350	$	13,029	Net income	$	3,084	$	8,113
Adjustments to net income:	Adjustments to net income:					Adjustments to net income:
Provision for credit losses	Provision for credit losses	1,202		2,080		Provision for credit losses	(352)		734
Deferred taxes	Deferred taxes	(3,073)		2,306		Deferred taxes	572		692
Stock-based compensation	Stock-based compensation	5,284		4,179		Stock-based compensation	1,247		1,717
Depreciation	Depreciation	1,890		1,641		Depreciation	498		578
Loss on extinguishment of debt		125		—

Amortization of acquisition-related intangibles	Amortization of acquisition-related intangibles	12,917		10,114		Amortization of acquisition-related intangibles	4,014		3,672
Amortization of software development costs	Amortization of software development costs	2,283		527		Amortization of software development costs	1,486		526
Amortization of deferred finance costs	Amortization of deferred finance costs	242		220		Amortization of deferred finance costs	90		73
Gain on contingent consideration	Gain on contingent consideration	(992)		—		Gain on contingent consideration	—		(1,250)

Loss on disposal of PP&E		—		313

Changes in operating assets and liabilities:	Changes in operating assets and liabilities:					Changes in operating assets and liabilities:
Accounts receivable	Accounts receivable	(6,877)		1,304		Accounts receivable	(3,099)		(2,020)
Financing receivables	Financing receivables	4,598		5,962		Financing receivables	619		1,810
Inventories	Inventories	(899)		(67)		Inventories	(398)		288
Prepaid expenses and other	Prepaid expenses and other	(1,982)		(2,892)		Prepaid expenses and other	(3,187)		(2,316)
Accounts payable	Accounts payable	(988)		(2,723)		Accounts payable	5,605		(1,140)
Deferred revenue	Deferred revenue	726		1,414		Deferred revenue	47		2,602
Other liabilities	Other liabilities	(1,239)		(666)		Other liabilities	(990)		(2,951)
Prepaid income taxes	Prepaid income taxes	3,644		(2,267)		Prepaid income taxes	237		689
Net cash provided by operating activities	Net cash provided by operating activities	30,211		34,474		Net cash provided by operating activities	9,473		11,817
Investing Activities:	Investing Activities:					Investing Activities:
Purchase of business, net of cash acquired	Purchase of business, net of cash acquired	(43,696)		(59,634)		Purchase of business, net of cash acquired	—		(43,362)
Investment in software development	Investment in software development	(14,594)		(6,447)		Investment in software development	(6,233)		(4,291)
Purchase of property and equipment	Purchase of property and equipment	(134)		(915)		Purchase of property and equipment	(16)		(27)
Net cash used in investing activities	Net cash used in investing activities	(58,424)		(66,996)		Net cash used in investing activities	(6,249)		(47,680)
Financing Activities:	Financing Activities:					Financing Activities:

Proceeds from long-term debt		575		—

Payments of long-term debt principal	Payments of long-term debt principal	(2,687)		(2,813)		Payments of long-term debt principal	(875)		(937)

Proceeds from revolving line of credit	Proceeds from revolving line of credit	48,000		61,000		Proceeds from revolving line of credit	5,000		48,000
Payments of revolving line of credit	Payments of revolving line of credit	(5,300)		(20,000)		Payments of revolving line of credit	(5,000)		(5,000)

Treasury stock purchases	Treasury stock purchases	(8,248)		(1,222)		Treasury stock purchases	(2,484)		(1,650)
Net cash provided by financing activities		32,340		36,965
Increase in cash and cash equivalents		4,127		4,443
Net cash (used in) provided by financing activities						Net cash (used in) provided by financing activities	(3,359)		40,413
(Decrease) increase in cash and cash equivalents						(Decrease) increase in cash and cash equivalents	(135)		4,550
Cash and cash equivalents at beginning of period	Cash and cash equivalents at beginning of period	11,431		12,671		Cash and cash equivalents at beginning of period	6,951		11,431
Cash and cash equivalents at end of period	Cash and cash equivalents at end of period	$	15,558	$	17,114	Cash and cash equivalents at end of period	$	6,816	$	15,981
Supplemental disclosure of cash flow information:	Supplemental disclosure of cash flow information:					Supplemental disclosure of cash flow information:
Cash paid for interest	Cash paid for interest	$	3,677	$	1,979	Cash paid for interest	$	898	$	843
Cash paid for income taxes, net of refund	Cash paid for income taxes, net of refund	$	2,656	$	3,116	Cash paid for income taxes, net of refund	$	—	$	48
The accompanying notes are an integral part of these condensed consolidated financial statements.	The accompanying notes are an integral part of these condensed consolidated financial statements.					The accompanying notes are an integral part of these condensed consolidated financial statements.

COMPUTER PROGRAMS AND SYSTEMS, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

1. BASIS OF PRESENTATION

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (the "SEC") and include all adjustments that, in the opinion of management, are necessary for a fair presentation of the results of the periods presented. All such adjustments are considered of a normal recurring nature. Quarterly results of operations are not necessarily indicative of annual results.

Certain footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP") have been condensed or omitted. The condensed consolidated balance sheet as of December 31, ~~2021~~2022 was derived from the audited consolidated balance sheet at that date. These unaudited condensed consolidated financial statements should be read in conjunction with the audited financial statements of Computer Programs and Systems, Inc. ("CPSI" or the "Company") for the year ended December 31, ~~2021~~2022 and the notes thereto contained in the Company’s Annual Report on Form 10-K for the year ended December 31, ~~2021.~~2022.

Commencing with the fourth quarter of 2022, the Company realigned its reporting structure due to certain organizational changes. As a result, the Company changed its three reportable segments from (i) TruBridge, (ii) Acute Care Electronic Health Record ("EHR"), and (iii) Post-acute Care EHR to (i) Revenue Cycle Management ("RCM"), (ii) EHR, and (iii) Patient engagement. All prior segment information has been recast to reflect the Company's new segment structure and current period presentation. Refer to Note 17 - Segment Reporting for more information.

During the first quarter of 2023, we identified certain costs related to the implementation of our cloud strategy and our security operations center that were recorded within the caption "Costs of Sales - EHR" on our condensed consolidated statements of income, that we determined do not solely contribute to the production of EHR products and services, but support the overall business. Consequently, effective January 1, 2023, certain costs related to the implementation of our cloud strategy, which were formerly included within the caption "Costs of Sales - EHR" have been recorded as components of "Operating expenses - Product development". In addition, certain costs related to the Company's security operations center, which were formerly included within the caption "Costs of Sales - EHR" have been recorded as components of "Operating expenses - General and administrative". Additionally, immaterial travel costs were reclassified from within the caption "Costs of Sales - RCM" to "Operating expenses - Product development". Amounts presented for the three months ended March 31, 2022 have been reclassified to conform to the current presentation.

In addition, during the first quarter of 2023, we refined our operating expense allocation methodology to more accurately distribute the appropriate share of costs among operating segments. Amounts presented for the three months ended March 31, 2022 are reflective of the current operating expense methodology in order to conform to the current presentation.

The following table provides the amounts reclassified and the impact of applying the current operating expense allocation methodology for the three months ended March 31, 2022.


(in thousands)	As previously reported		Re-classifications		As reclassified		Impact of operating expense allocations		As currently reported
Costs of sales
RCM	$	20,430	$	(32)	$	20,398	$	—	$	20,398
EHR	16,683		(687)		15,996		(657)		15,339
Gross Profit	39,815		719		40,534		657		41,190
Operating expenses
Product development	7,101		306		7,407		657		8,064
General and administrative	13,014		412		13,426		—		13,426
Total operating expenses	$	30,829	$	718	$	31,547	$	657	$	32,204

During the second quarter of 2021, we elected to change our method of estimating the labor costs incurred in developing software assets requiring capitalization under Accounting Standards Codification ("ASC") 350-40,

~~Internal Use Software.~~

Prior to this change, we estimated the associated labor costs using an estimated time-equivalent for workload metrics commonly utilized within agile software development environments. With this change, we now estimate these labor costs using the distribution of these agile workload metrics between capitalizable and non-capitalizable units of work. We believe this change is preferable as the new methodology better estimates capitalizable labor costs and is consistent with industry best practices. We have determined that this change is a change in accounting estimate effected by a change in accounting principle and, as such, has been accounted for on a prospective basis. See Note 6, “Software Development,” for further information.

Principles of Consolidation

The condensed consolidated financial statements of CPSI include the accounts of ~~TruBridge, LLC ("TruBridge"), Evident, LLC ("Evident"), Healthland Holding Inc. ("HHI"), iNetXperts, Corp. d/b/a Get Real Health ("Get Real Health"), TruCode LLC ("TruCode"),~~the Company and ~~Healthcare Resource Group, Inc. ("HRG"), all of which are wholly-owned subsidiaries of CPSI. The accounts of HHI include those of~~ its wholly-owned ~~subsidiaries, Healthland Inc. ("Healthland"), Rycan Technologies, Inc. ("Rycan"), and American HealthTech, Inc. ("AHT").~~subsidiaries. All significant intercompany balances and transactions have been eliminated.

2. RECENT ACCOUNTING PRONOUNCEMENTS

New Accounting Standards Adopted in ~~2022~~2023

There were no new accounting standards required to be adopted in ~~2022~~2023 that would have a material impact on our consolidated financial statements.

New Accounting Standards Yet to be Adopted

We do not believe that any other recently issued but not yet effective accounting standards, if adopted, would have a material impact on our consolidated financial statements.

3. REVENUE RECOGNITION

Revenue is recognized upon transfer of control of promised products or services to clients in an amount that reflects the consideration we expect to receive in exchange for those products and services. We enter into contracts that can include various combinations of products and services, which are generally distinct and accounted for as separate performance obligations. The Company employs the 5-step revenue recognition model under ASC 606, Revenue from Contracts with Customers, to: (1) identify the contract with the client, (2) identify the performance obligations in the contract, (3)

determine the transaction price, (4) allocate the transaction price to the performance obligations in the contract, and (5) recognize revenue when (or as) the entity satisfies a performance obligation.

Revenue is recognized net of shipping charges and any taxes collected from clients, which are subsequently remitted to governmental authorities.

~~TruBridge~~•Revenue Cycle Management

~~TruBridge~~Our RCM business unit provides an array of business processing services ("BPS") consisting of accounts receivable management, private pay services, insurance services, medical coding, electronic billing, statement processing, payroll processing, and contract management. Fees are recognized over the period of the client contractual relationship as the services are performed based on the stand-alone selling price ("SSP"), net of discounts. SSP for BPS services is determined based on observable stand-alone selling prices. Fees for many of these services are invoiced, and revenue recognized accordingly, based on the volume of transactions or a percentage of client accounts receivable collections. Payment is due monthly for BPS with certain amounts varying based on utilization and/or volumes.

~~TruBridge~~Our RCM business unit also provides professional IT services. Revenue from professional IT services is recognized as the services are performed based on ~~SSP.~~SSP, which is determined by observable stand-alone selling prices. Payment is due monthly as services are performed.

Lastly, ~~TruBridge~~our RCM business unit also provides ~~various revenue cycle optimization~~certain software solutions ~~on a subscription or~~and related support under Software as a Service ~~(“SaaS”~~("SaaS") ~~basis. Subscription revenue~~arrangements and time-based software licenses. Revenue from SaaS arrangements is recognized in a manner consistent with SaaS arrangements for EHR software, as ~~a separate performance obligation~~discussed below. Revenue from time-based software licenses is recognized upon delivery to the client (“point in time”) and revenue from non-license components (i.e., support) is recognized ratably over the ~~subscription~~respective contract term (“over time”). SSP for time-based licenses is determined using the residual approach, while the non-license component is based on ~~SSP, which is~~ cost plus a reasonable margin. SaaS revenue is recognized as a separate performance obligation on a monthly basis as the SaaS service is provided to the client over the contract term. Payment is due monthly for subscriptions and SaaS services provided.

~~System Sales and Support~~•Electronic Health Records

The Company enters into contractual obligations to sell perpetual software licenses, installation, conversion, and related training ~~hardware and~~services, software application support, hardware, and hardware maintenance services to acute care community hospitals and post-acute ~~care~~ providers.

•Non-recurring Revenues

•Perpetual software licenses and installation, conversion, and related training services are not considered separate and distinct performance obligations due to the proprietary nature of our software and are, therefore, accounted for as a single performance obligation on a module-by-module basis. Revenue is recognized as each module's implementation is completed based on the module's SSP, net of discounts. We determine each module's SSP using the residual method. Fees for licenses and installation, conversion, and related training services are typically due in three installments: (1) at placement of order, (2) upon installation of software and commencement of training, and (3) upon satisfactory completion of monthly accounting cycle or end-of-month operation by application and as applicable for each application. Often, short-term and/or long-term financing arrangements are provided for software implementations; refer to Note 11 - Financing Receivables for further information. ~~Electronic health records ("EHR")~~EHR implementations include a system warranty that terminates thirty days from the software go-live date, the date on which the client begins using the system in a live environment.

•Hardware revenue is recognized separately from software licenses at the point in time it is delivered to the client. The SSP of hardware is cost plus a reasonable ~~margin.~~margin and revenue is recognized on a gross basis. Payment is generally due upon delivery of the hardware to the client. Standard manufacturer warranties apply to hardware.

•Recurring Revenues

•Software application support and hardware maintenance services sold with software licenses and hardware are separate and distinct performance obligations. Revenue for support and maintenance services is recognized based on SSP, which is the renewal price, ratably over the life of the contract, which is generally three to five years. Payment is due monthly for support and maintenance services provided.

•Subscriptions to ~~third party~~third-party content revenue is recognized as a separate performance obligation ratably over the subscription term based on SSP, which is cost plus a reasonable ~~margin.~~margin, and revenue is recognized on a gross basis. Payment is due monthly for subscriptions to third party content.

•SaaS arrangements for EHR software and related conversion and training services are considered a single performance obligation. Revenue is recognized on a monthly basis as the SaaS service is provided to the client over the contract term. Payment is due monthly for SaaS services provided.

Refer to Note 17 of the consolidated financial statements for further information, including revenue by client base (acute care or post-acute care) bifurcated by recurring and non-recurring revenue.

•Patient Engagement

The Company enters into contractual obligations to sell perpetual and term-based software licenses, implementation and customization professional services, and software application support services to a variety of healthcare organizations including hospital systems, health ministries, and government and non-profit organizations.

•Non-recurring Revenues

•Perpetual software licenses are sold only to one re-seller client and are considered a separate and distinct performance obligation. Revenue is recognized at the point in time perpetual licenses are delivered to the client, which occurs at the time of sale. The SSP of perpetual licenses is directly observable. Payment is generally due upon delivery of licenses.

•Implementation and customization services are considered a separate and distinct performance obligation. Revenue is recognized over time based on SSP, which is generally directly observable. Payment for professional services is typically due in two installments: (1) upon signature of the agreement and (2) upon customer acceptance of the delivered services.

•Recurring Revenues

•Term-based software licenses are considered a separate and distinct performance obligation. Revenue is recognized based on SSP, which is directly observable, at the point in time the term-based licenses

are delivered to the client or upon annual renewal. Payment is generally due upon delivery of licenses or upon annual renewal.

•Software application support services sold with software licenses are separate and distinct performance obligations. The related revenues are recognized based on SSP, which is the renewal price, ratably over the life of the contract, which is generally three to five years. Payment is generally due for the full amount of annual support fees at the beginning of an annual license term.

Refer to Note 17 ~~- Segment Reporting,~~of the condensed consolidated financial statements for further ~~information, including revenue by client base (acute care or post-acute care) bifurcated by recurring and non-recurring revenue.~~information.

Deferred Revenue

Deferred revenue represents amounts invoiced to clients for which the services under contract have not been completed and revenue has not been recognized, including annual renewals of certain software subscriptions and customer deposits for implementations to be performed at a later date. Revenue is recognized ratably over the life of the software subscriptions as services are provided and at the point-in-time when implementations have been completed.

The following table details deferred revenue for the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021,~~ included in the condensed consolidated balance sheets:


(In thousands)	(In thousands)	Nine Months Ended September 30, 2022		Nine Months Ended September 30, 2021		(In thousands)	Three Months Ended March 31, 2023		Three Months Ended March 31, 2022
Beginning balance	Beginning balance	$	11,529	$	8,130	Beginning balance	$	11,590	$	11,529
Deferred revenue recorded	Deferred revenue recorded	19,474		16,886		Deferred revenue recorded	6,490		9,263
Deferred revenue acquired		—		1,300

Less deferred revenue recognized as revenue	Less deferred revenue recognized as revenue	(18,748)		(15,472)		Less deferred revenue recognized as revenue	(6,443)		(6,661)
Ending balance	Ending balance	$	12,255	$	10,844	Ending balance	$	11,637	$	14,131

The deferred revenue recorded during the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 is comprised primarily of the annual renewals of certain software subscriptions billed during the first quarter of each year and deposits collected for future EHR installations. The deferred revenue recognized as revenue during the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022 ~~and 2021~~ is comprised primarily of the periodic recognition of annual renewals that were deferred until earned and deposits for future EHR installations that were deferred until earned.

Costs to Obtain and Fulfill a Contract with a Customer

Costs to obtain a contract include the commission costs related to SaaS ~~licensing agreements,~~and RCM arrangements, which are capitalized and amortized ratably over the expected life of the customer. As a practical expedient, we generally recognize the incremental costs of obtaining a contract as an expense when incurred if the amortization period of the asset would have been one year or less, with the exception of commissions generated from TruBridge sales. TruBridge commissions, which are paid up to twelve months in advance of services performed, are capitalized and amortized over the prepayment period.less. Costs to obtain a contract are expensed within ~~sales~~the caption "Operating expenses - Sales and ~~marketing expenses~~marketing" in the accompanying condensed consolidated statements of income.

Contract fulfillment costs related to the implementation of SaaS arrangements are capitalized and amortized ratably over the expected life of the customer. Costs to fulfill contracts consist of the payroll costs for the implementation of SaaS arrangements, including time for training, ~~conversion~~conversions, and installation that is necessary for the software to be utilized. Contract fulfillment costs are expensed within the caption ~~"System~~"Costs of sales ~~and support~~ - ~~Cost of sales"~~EHR" in the accompanying condensed consolidated statements of income.

Costs to obtain and fulfill contracts related to SaaS and RCM arrangements are included within the "Prepaid expenses and other" and "Other assets, net of current portion" line items on our condensed consolidated balance sheets.

The following table details costs to obtain and fulfill contracts with customers for the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021,~~ included in the condensed consolidated balance sheets:


(In thousands)	(In thousands)	Nine Months Ended September 30, 2022		Nine Months Ended September 30, 2021		(In thousands)	Three Months Ended March 31, 2023		Three Months Ended March 31, 2022
Beginning balance	Beginning balance	$	7,312	$	5,992	Beginning balance	$	11,577	$	7,312
Costs to obtain and fulfill contracts capitalized	Costs to obtain and fulfill contracts capitalized	7,460		4,719		Costs to obtain and fulfill contracts capitalized	1,824		3,047
Less costs to obtain and fulfill contracts recognized as expense	Less costs to obtain and fulfill contracts recognized as expense	(5,440)		(4,441)		Less costs to obtain and fulfill contracts recognized as expense	(1,264)		(1,799)
Ending balance	Ending balance	$	9,332	$	6,270	Ending balance	$	12,137	$	8,560

910

Remaining Performance Obligations

Disclosures regarding remaining performance obligations are not considered material as the overwhelming majority of the Company's remaining performance obligations either (a) are related to contracts with an expected duration of one year or less, or (b) exhibit revenue recognition in the amount to which the Company has the right to invoice.

4. BUSINESS COMBINATION

Acquisition of Healthcare Resource Group

On March 1, 2022, we acquired all of the assets and liabilities of Healthcare Resource Group, Inc., a Washington corporation ("HRG"), pursuant to a Stock Purchase Agreement dated March 1, 2022. Based in Spokane, Washington, HRG is a leading provider of customized revenue cycle management ("RCM") solutions and consulting services that enable hospitals and clinics to improve efficiency, profitability, and patient satisfaction.

Consideration for the acquisition included cash (net of cash of the acquired entity) of ~~$43.9~~$43.6 million (inclusive of seller's transaction expenses). During 2022, we ~~have~~ incurred approximately ~~$1.0~~$1.2 million of pre-tax acquisition costs in connection with the acquisition of HRG. Acquisition costs are included in general and administrative expenses in our consolidated statements of income.

Our acquisition of HRG ~~will be~~was treated as a purchase in accordance with ASC 805, Business Combinations, which requires allocation of the purchase price to the estimated fair values of assets and liabilities acquired in the transaction. Our allocation of the purchase price iswas based on management's judgment after evaluating several factors, including a ~~preliminary~~ valuation assessment. The allocation is preliminary and subject to changes, which could be significant, as additional information becomes available and appraisals of intangible assets and deferred tax positions are finalized.

The ~~preliminary~~ allocation of the purchase price paid for HRG ~~as of September 30, 2022~~ was as follows:


(In thousands)	Purchase Price Allocation
Acquired cash	$	3,989
Accounts receivable	5,655
Prepaid expenses	398
Property and equipment	467
Other assets	73
Intangible assets	24,200
Operating lease assets	1,315
Goodwill	~~21,081~~20,750
Accounts payable and accrued liabilities	(2,403)
Deferred taxes, net	(5,565)
Operating lease liability	(1,315)


Net assets acquired	$	~~47,895~~47,564

The intangible assets in the table above are being amortized on a straight-line basis over their estimated useful lives, which range from four to nine years. The amortization is included in amortization of acquisition-related intangibles in our condensed consolidated statements of income.

The fair value measurements of tangible and intangible assets and liabilities were based on significant inputs not observable in the market and thus represent Level 3 measurements within the fair value measurement hierarchy (see Note 16 - Fair Value). Level 3 inputs included, among others, discount rates that we estimated would be used by a market participant in valuing these assets and liabilities, projections of revenues and cash flows, client attrition rates and market comparables.

1011

Our condensed consolidated statement of operations for the nine months ended September 30, 2022 includes revenues of approximately $24.5 million and pre-tax net income of approximately $5.8 million attributed to the acquired business since the March 1, 2022 acquisition date.

The following unaudited pro forma revenue, net income and earnings per share amounts for the three and nine months ended September 30, 2022 give effect to the HRG acquisition as if it had been completed on January 1, 2021. The pro forma financial information is presented for illustrative purposes only and is not necessarily indicative of what the operating results actually would have been during the periods presented had the HRG acquisition been completed during the periods presented. In addition, the unaudited pro forma financial information does not purport to project future operating results. The pro forma information does not fully reflect: (1) any anticipated synergies (or costs to achieve synergies) or (2) the impact of non-recurring items directly related to the HRG acquisition.

Three Months Ended
September 30, Nine Months Ended
September 30,
(In thousands, except per share data) 2022 2021 2022 2021
Pro forma revenues $ 82,827 $ 78,395 $ 249,764 $ 231,049
Pro forma net income $ 2,285 $ 2,146 $ 13,973 $ 11,520
Pro forma diluted earnings per share $ 0.16 $ 0.15 $ 0.95 $ 0.78

Pro forma net income was calculated by adjusting the results for the applicable period to reflect the additional amortization that would have been charged assuming the fair value adjustments to intangible assets had been applied on January 1, 2021 and other miscellaneous, immaterial adjustments.

~~Acquisition of TruCode~~

On May 12, 2021, we acquired all of the assets and liabilities of TruCode LLC, a Virginia limited liability company (“TruCode”), pursuant to a Stock Purchase Agreement dated May 12, 2021. Based in Alpharetta, Georgia, TruCode provides configurable, knowledge-based software that gives coders, clinical documentation improvement specialists and auditors the flexibility to code according to their knowledge, preferences and experience. The cloud-based medical coding solution has been bundled with the TruBridge solutions and services to enhance revenue cycle performance for healthcare organizations of all sizes.

Consideration for the acquisition included cash (net of cash of the acquired entity) of $59.9 million (inclusive of sellers' transaction expenses), plus a contingent earnout payment of up to $15.0 million tied to TruCode's earnings before interest, tax, depreciation, and amortization ("EBITDA") (subject to certain pro-forma adjustments) for the twelve-month period concluding on the anniversary date of the acquisition (the "earnout period"). As of September 30, 2022, $1.0 million of the original $2.5 million contingent consideration estimated in determining the purchase price was reversed as TruCode's earnings over the earnout period were less than estimated at the date of acquisition. During 2021, we incurred approximately $0.9 million of pre-tax acquisition costs in connection with the acquisition of TruCode. Acquisition costs are included in general and administrative expenses in our consolidated statements of income.

~~Our acquisition of TruCode was treated as a purchase in accordance with ASC 805,~~ ~~Business Combinations~~, which requires allocation of the purchase price to the estimated fair values of assets and liabilities acquired in the transaction. Our allocation of the purchase price is based on management's judgment after evaluating several factors, including a valuation assessment.

~~The allocation of the purchase price paid for TruCode was as follows:~~


~~(In thousands)~~	~~Purchase Price Allocation~~
~~Acquired cash~~	$	~~4,249~~
~~Accounts receivable~~	~~924~~
~~Prepaid expenses~~	2


~~Intangible assets~~	~~37,300~~
~~Goodwill~~	~~27,287~~
~~Accounts payable and accrued liabilities~~	~~(1,840)~~


~~Contingent consideration~~	~~(2,500)~~
~~Deferred revenue~~	~~(1,300)~~
~~Net assets acquired~~	$	~~64,122~~

The intangible assets in the table above are being amortized on a straight-line basis over their estimated useful lives. The amortization is included in amortization of acquisition-related intangibles in our condensed consolidated statements of income.

5. PROPERTY AND EQUIPMENT

Property and equipment, net was comprised of the following at ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021:~~2022:


(In thousands)	(In thousands)	September 30, 2022		December 31, 2021		(In thousands)	March 31, 2023		December 31, 2022
Land	Land	$	2,848	$	2,848	Land	$	2,848	$	2,848
Buildings and improvements	Buildings and improvements	8,279		8,269		Buildings and improvements	8,320		8,320

Computer equipment	Computer equipment	8,133		7,868		Computer equipment	8,228		8,228
Leasehold improvements	Leasehold improvements	783		783		Leasehold improvements	783		783
Office furniture and fixtures	Office furniture and fixtures	1,008		682		Office furniture and fixtures	1,024		1,008
Automobiles	Automobiles	18		18		Automobiles	18		18
Property and equipment, gross	Property and equipment, gross	21,069		20,468		Property and equipment, gross	21,221		21,205
Less: accumulated depreciation	Less: accumulated depreciation	(10,768)		(8,878)		Less: accumulated depreciation	(11,819)		(11,321)
Property and equipment, net	Property and equipment, net	$	10,301	$	11,590	Property and equipment, net	$	9,402	$	9,884

6. SOFTWARE DEVELOPMENT

Software development costs are accounted for in accordance with ASC 350-40, Internal-Use Software. We capitalize incurred labor costs for software development from the time the preliminary project phase is completed until the software is available for general release. Research and development costs and other computer software maintenance costs related to software development are expensed as incurred. We estimate the useful life of our capitalized software and amortize its value on a straight-line basis over that estimated life, which is estimated to be five years. If the actual useful life of the asset is determined to be shorter than our estimated useful life, we will amortize the remaining book value over the remaining actual useful life, or the asset may be deemed to be impaired and, accordingly, a write-down of the value of the asset may be recorded as a charge to earnings. Amortization begins when the related software features are placed in service.

method of estimating the labor costs incurred in developing software assets. Prior to this change, we estimated the associated labor costs using an estimated time-equivalent for workload metrics commonly utilized within agile software development environments. With this change, we now estimate these labor costs using the distribution of these agile workload metrics between capitalizable and non-capitalizable units of work. We believe this change is preferable as the new methodology better estimates capitalizable labor costs and is consistent with industry best practices. We have determined that this change in accounting for software development costs is a change in accounting estimate effected by a change in accounting principle and, as such, has been accounted for on a prospective basis. In connection with this change, we capitalized software development costs of $8.8 million during the year ended December 31, 2021. We estimate that the effect of this change was to increase capitalized amounts by approximately $4.6 million for the year ended December 31, 2021, with a corresponding decrease to product development costs.

Software development costs, net was comprised of the following at ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021:~~2022:


(In thousands)	(In thousands)	September 30, 2022		December 31, 2021		(In thousands)	March 31, 2023		December 31, 2022
Software development costs	Software development costs	$	27,287	$	12,693	Software development costs	$	38,023	$	31,789
Less: accumulated amortization	Less: accumulated amortization	(3,332)		(1,049)		Less: accumulated amortization	(6,019)		(4,532)
Software development costs, net	Software development costs, net	$	23,955	$	11,644	Software development costs, net	$	32,004	$	27,257

7. OTHER ACCRUED LIABILITIES

Other accrued liabilities was comprised of the following at ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021:~~2022:


(In thousands)	(In thousands)	September 30, 2022		December 31, 2021		(In thousands)	March 31, 2023		December 31, 2022
Salaries and benefits	Salaries and benefits	$	8,857	$	8,482	Salaries and benefits	$	7,120	$	8,430
Severance	Severance	147		236		Severance	2,102		2,504
Commissions	Commissions	1,001		1,158		Commissions	971		1,280
Self-insurance reserves	Self-insurance reserves	1,450		1,409		Self-insurance reserves	—		1,358
Contingent consideration		1,508		2,500
Interest						Interest	1,681		—
Operating lease liabilities, current portion	Operating lease liabilities, current portion	2,051		1,592		Operating lease liabilities, current portion	2,075		2,063
Other	Other	1,167		1,786		Other	1,315		840
Other accrued liabilities	Other accrued liabilities	$	16,181	$	17,163	Other accrued liabilities	$	15,264	$	16,475

Prior to 2023, our employee health benefits plan was administered as a self-insured plan, with the Company bearing the risk of claims (partially limited by related stop-loss insurance, as is industry norm). Under a self-insured plan, we maintained reserves for an estimate of the liability from claims that have been incurred but were not yet reported at the end of the period. Effective January 1, 2023, our employee health benefits plan is now administered as a fully-insured plan, with full risk of claims exposure transferred to the health insurance carrier, thus ceasing the need for self-insurance reserves.

8. NET INCOME PER SHARE

The Company presents basic and diluted earnings per share ("EPS") data for its common stock. Basic EPS is calculated by dividing the net income attributable to stockholders of the Company by the weighted average number of shares of common stock outstanding during the period. Diluted EPS is determined by adjusting the net income attributable to stockholders of the Company and the weighted average number of shares of common stock outstanding during the period for the effects of all dilutive potential common shares, including awards under stock-based compensation arrangements.

The Company's unvested restricted stock awards (see Note 10) are considered participating securities under ASC 260, Earnings Per Share, because they entitle holders to non-forfeitable rights to dividends until the awards vest or are forfeited. When a company has a security that qualifies as a "participating security," the Codification requires the use of the two-class method when computing basic EPS. The two-class method is an earnings allocation formula that determines EPS for each class of common stock and participating security according to dividends declared (or accumulated) and participation rights in undistributed earnings. In determining the amount of net income to allocate to common stockholders, income is allocated to both common stock and participating securities based on their respective weighted average shares outstanding for the period, with net income attributable to common stockholders ultimately equaling net income less net income attributable to participating securities. Diluted EPS for the Company's common stock is computed using the more dilutive of the two-class method or the treasury stock method.

The following is a calculation of the basic and diluted EPS for the Company's common stock, including a reconciliation between net income and net income attributable to common stockholders:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(In thousands, except per share data)	(In thousands, except per share data)	2022		2021		2022		2021		(In thousands, except per share data)	2023		2022
Net income	Net income	$	2,161	$	2,744	$	13,350	$	13,029	Net income	$	3,084	$	8,113
Less: Net income attributable to participating securities	Less: Net income attributable to participating securities	(42)		(59)		(261)		(293)		Less: Net income attributable to participating securities	(63)		(166)
Net income attributable to common stockholders	Net income attributable to common stockholders	$	2,119	$	2,685	$	13,089	$	12,736	Net income attributable to common stockholders	$	3,021	$	7,947

Weighted average shares outstanding used in basic per common share computations	Weighted average shares outstanding used in basic per common share computations	14,365		14,334		14,405		14,276		Weighted average shares outstanding used in basic per common share computations	14,136		14,381
Add: Dilutive potential common shares	Add: Dilutive potential common shares	—		9		—		27		Add: Dilutive potential common shares	—		—
Weighted average shares outstanding used in diluted per common share computations	Weighted average shares outstanding used in diluted per common share computations	14,365		14,343		14,405		14,303		Weighted average shares outstanding used in diluted per common share computations	14,136		14,381

Basic EPS	Basic EPS	$	0.15	$	0.19	$	0.91	$	0.89	Basic EPS	$	0.21	$	0.55
Diluted EPS	Diluted EPS	$	0.15	$	0.19	$	0.91	$	0.89	Diluted EPS	$	0.21	$	0.55

During ~~2020,~~ 2021, 2022, and ~~2022,~~2023, performance share awards were granted to certain executive officers and key employees of the Company that will result in the issuance of common stock if the predefined performance criteria are met. The awards provide for an aggregate target of ~~279,374~~279,712 shares, of which none have been included in the calculation of diluted EPS for the three ~~or nine~~ months ended ~~September 30, 2022~~March 31, 2023 because the related threshold award performance levels have not been achieved as of ~~September 30, 2022.~~March 31, 2023. See Note 10 - Stock-Based Compensation and Equity for more information.

9. INCOME TAXES

The Company determines the tax provision for interim periods using an estimate of our annual effective tax rate, adjusted for discrete items, if any, that are taken into account in the relevant period. Each quarter we update our estimate of the annual effective tax rate, and if our estimated tax rate changes, we make a cumulative adjustment.

Our effective tax rate for the three months ended ~~September 30, 2022 decreased~~March 31, 2023 increased to ~~26.4%~~20.8% from ~~28.3%~~14.4% for the three months ended ~~September 30, 2021,~~March 31, 2022. A non-taxable gain of $1.25 million resulting ~~in an immaterial impact to income tax expense.~~

~~Our~~from a partial reversal of the TruCode earnout benefited our effective tax rate by 2.8% for the ~~nine~~three months ended ~~September 30,~~March 31, 2022. Additionally, changes in income tax benefits related to stock based compensation resulted in a 2.5% increase in the first quarter of 2023's effective tax rate compared to the first quarter of 2022, ~~decreased slightly~~as the first quarter of 2023 experienced a shortfall in income tax benefits related to ~~17.9% from 19.0% for~~stock based compensation, increasing the ~~nine months ended September 30, 2021.~~period's effective tax rate by 1.3%. Conversely, the first quarter of 2022 experienced a windfall in income tax benefits related to stock based compensation, decreasing the period's effective tax rate by 1.2%.

10. STOCK-BASED COMPENSATION AND EQUITY

Stock-based compensation expense is measured at the grant date based on the fair value of the award, and is recognized as an expense over the employee's or non-employee director's requisite service period.

The following table details total stock-based compensation expense for the three ~~and nine~~ months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021,~~ included in the condensed consolidated statements of income:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(In thousands)	(In thousands)	2022		2021		2022		2021		(In thousands)	2023		2022
Costs of sales	Costs of sales	$	274	$	311	$	851	$	793	Costs of sales	$	181	$	267
Operating expenses	Operating expenses	1,590		1,389		4,433		3,386		Operating expenses	1,066		1,450
Pre-tax stock-based compensation expense	Pre-tax stock-based compensation expense	1,864		1,700		5,284		4,179		Pre-tax stock-based compensation expense	1,247		1,717
Less: income tax effect	Less: income tax effect	(410)		(374)		(1,162)		(919)		Less: income tax effect	(274)		(378)
Net stock-based compensation expense	Net stock-based compensation expense	$	1,454	$	1,326	$	4,122	$	3,260	Net stock-based compensation expense	$	973	$	1,339

The Company's stock-based compensation awards are in the form of restricted stock and performance share awards granted pursuant to the Company's Amended and Restated 2019 Incentive Plan (the "Plan"). As of ~~September 30, 2022,~~March 31, 2023, there was

~~$12.0~~ $13.7 million of unrecognized compensation expense related to unvested and unearned stock-based compensation arrangements granted under the Plan, which is expected to be recognized over a weighted-average period of ~~2.0~~2.5 years.

Restricted Stock

The Company grants restricted stock to executive officers, certain key employees and non-employee directors under the Plan with the fair value of the awards representing the fair value of the common stock on the date the restricted stock is granted. During the vesting period, recipients of restricted stock are entitled to dividends and ~~posses~~possess voting rights. Shares of restricted stock generally vest in equal annual installments over the applicable vesting period, which ranges from one to three years. The Company records expenses for these grants on a straight-line basis over the applicable vesting periods.

A summary of restricted stock activity under the Plan during the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022 ~~and 2021~~ is as follows:


		Nine Months Ended September 30, 2022			Nine Months Ended September 30, 2021			Three Months Ended March 31, 2023			Three Months Ended March 31, 2022
		Shares	Weighted-Average Grant Date Fair Value Per Share		Shares	Weighted-Average Grant Date Fair Value Per Share				Shares	Weighted-Average Grant Date Fair Value Per Share		Shares	Weighted-Average Grant Date Fair Value Per Share
Unvested restricted stock outstanding at beginning of period	Unvested restricted stock outstanding at beginning of period	314,883	$	29.79	412,967	$	28.87		Unvested restricted stock outstanding at beginning of period	281,161	$	32.24	314,883	$	29.79
Granted	Granted	161,375	34.22		153,700	31.22			Granted	185,487	29.23		144,064	34.44

Vested	Vested	(181,405)	29.79		(245,455)	29.16			Vested	(133,298)	31.33		(174,943)	29.75
Forfeited		(8,936)	31.60		(6,329)	29.10

Unvested restricted stock outstanding at end of period	Unvested restricted stock outstanding at end of period	285,917	$	32.23	314,883	$	29.79		Unvested restricted stock outstanding at end of period	333,350	$	30.93	284,004	$	32.17

Performance Share Awards

The Company grants performance share awards to executive officers and certain key employees under the Plan, with the number of shares of common stock earned and issuable under each award determined at the end of a three-year performance period, based on the Company's achievement of performance goals predetermined by the Compensation Committee of the Board of Directors at the time of grant. These performance share awards include a modifier to the total number of shares earned based on the Company's total shareholder return ("TSR") compared to a small-cap stock market index. If certain levels of the performance objective are met, the award results in the issuance of shares of common stock corresponding to such level. Performance share awards that result in the issuance of shares of common stock are not subject to time-based vesting at the conclusion of the three-year performance period.

In the event that the Company's financial performance meets the predetermined targets for the performance objectives of the performance share awards, the Company will issue each award recipient the number of shares of common stock equal to the target award specified in the individual's underlying performance share award agreement. In the event the financial results of the Company exceed the predetermined targets, additional shares up to the maximum award may be issued. In the event the financial results of the Company fall below the predetermined targets, a reduced number of shares may be issued. If the financial results of the Company fall below the threshold performance levels, no shares may be issued. The total number of shares issued for the performance share award may be increased, decreased, or unchanged based on the TSR modifier described above.

The recipients of performance share awards do not receive dividends or possess voting rights during the performance period and, accordingly, the fair value of the performance share awards is the quoted market value of CPSI's common stock on the grant date less the present value of the expected dividends not received during the relevant period. The TSR modifier applicable to the performance share awards is considered a market condition and therefore is reflected in the grant date fair value of the award. A Monte Carlo simulation has been used to account for this market condition in the grant date fair value of the award.

Expense related to performance share awards is recognized using ratable straight-line amortization over the three-year performance period. In the event the Company determines it is no longer probable that the minimum performance level will be achieved, all previously recognized compensation expense related to the applicable awards is reversed in the period such a determination is made.

A summary of performance share award activity under the Plan during the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022 ~~and 2021~~ is as follows, based on the target award amounts set forth in the performance share award agreements:


		Nine Months Ended September 30, 2022			Nine Months Ended September 30, 2021			Three Months Ended March 31, 2023			Three Months Ended March 31, 2022
		Shares	Weighted-Average Grant Date Fair Value Per Share		Shares	Weighted-Average Grant Date Fair Value Per Share				Shares	Weighted-Average Grant Date Fair Value Per Share		Shares	Weighted-Average Grant Date Fair Value Per Share
Performance share awards outstanding at beginning of period	Performance share awards outstanding at beginning of period	249,952	$	29.59	252,852	$	29.27		Performance share awards outstanding at beginning of period	252,375	$	31.84	249,952	$	29.59
Granted	Granted	101,799	37.98		93,444	31.26			Granted	123,406	31.21		101,799	37.98
Forfeited or unearned	Forfeited or unearned	(45,060)	31.70		(20,373)	29.92			Forfeited or unearned	(96,069)	26.96		(25,948)	31.75
Earned and issued	Earned and issued	(27,317)	31.75		(75,971)	30.50			Earned and issued	—	—		(27,317)	31.75

Performance share awards outstanding at end of period	Performance share awards outstanding at end of period	279,374	$	32.09	249,952	$	29.59		Performance share awards outstanding at end of period	279,712	$	33.24	298,486	$	32.06

Stock Repurchases

On September 4, 2020, our Board of Directors approved a stock repurchase program under which we were authorized to repurchase up to $30.0 million of our common stock through September 3, 2022. On July 27, 2022, the Board of Directors extended the expiration date of the stock repurchase program to September 4, 2024. We repurchased ~~212,299~~49,789 shares during the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 and ~~17,387~~no shares during the ~~nine~~three months ended ~~September 30, 2021.~~March 31, 2022. The approximate dollar value of shares that may yet be repurchased under the stock repurchase program was ~~$21.6~~$16.5 million as of ~~September 30, 2022.~~March 31, 2023. Any future stock repurchase transactions may be made through open market purchases, privately-negotiated transactions, or otherwise in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended. Any repurchase activity will depend on many factors, such as the availability of shares of our common stock, general market conditions, the trading price of our common stock, alternative uses for capital, the Company’s financial performance, compliance with the terms of our Amended and Restated Credit Agreement and other factors. Concurrent with the authorization of this stock repurchase program in September 2020, the Board of Directors opted to indefinitely suspend all quarterly dividends.

In addition to shares repurchased under the approved stock repurchase program, we purchased ~~52,905~~36,095 shares during the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 and ~~21,444~~50,720 shares during the ~~nine~~three months ended ~~September 30, 2021~~March 31, 2022 to fund required tax withholdings related to the vesting of restricted stock. Shares withheld to cover required tax withholdings related to the vesting of restricted stock do not reduce our total share repurchase authority.

11. FINANCING RECEIVABLES

Short-Term Payment Plans

The Company provides fixed monthly payment arrangements ("short-term payment plans") over terms ranging from three to twelve months for certain add-on software installations. As a practical expedient, we do not adjust the amount of consideration recognized as revenue for the financing component as unearned income when we expect payment within one year or less. These receivables, included in the current portion of financing receivables, were comprised of the following at ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021:~~2022:
(In thousands) September 30,
2022 December 31, 2021
Short-term payment plans, gross $ 402 $ 121
Less: allowance for losses (20) (6)
Short-term payment plans, net $ 382 $ 115


(In thousands)	March 31, 2023		December 31, 2022
Short-term payment plans, gross	$	599	$	330
Less: allowance for losses	(30)		(16)
Short-term payment plans, net	$	569	$	314

Long-Term Financing Arrangements

Additionally, the Company provides financing for purchases of its information and patient care systems to certain healthcare providers under long-term financing arrangements expiring in various years through 2028. Under long-term financing arrangements, the transaction price is adjusted by a discount rate that reflects market conditions that would be used for a separate financing transaction between the Company and licensee at contract inception, and takes into account the credit characteristics of the licensee and market interest rates as of the date of the agreement. As such, the amount of fixed fee revenue recognized at the beginning of the license term will be reduced by the calculated financing component. As payments are received from the licensee, the Company recognizes a portion of the financing component as interest income, reported as other income in the condensed consolidated statements of income. These receivables typically have terms from two to seven years.

The decrease in long-term financing arrangement balances during the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 is primarily a result of the continued evolution of customer licensing preferences. Although the overwhelming majority of our historical EHR installations prior to 2019 were made under a perpetual license model, the dramatic shift in customer preferences to a SaaS license model began during 2019 with 49% of the year's new acute care EHR installations being performed in a SaaS model, compared to only 12% in 2018. The shift in customer preference toward a SaaS model has since continued, with SaaS installations representing approximately 68% of new acute care EHR installations in 2020, 63% in 2021, and 100% in 2022 and the ~~first nine~~three months ~~of 2022.~~ended March 31, 2023. Due to the nature of the revenue recognition requirements for SaaS arrangements coupled with recurring monthly payments, these arrangements do not give rise to long-term financing arrangements.

The components of these receivables were as follows at ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021:~~2022:
(In thousands) September 30,
2022 December 31, 2021
Long-term financing arrangements, gross $ 10,291 $ 15,659
Less: allowance for expected credit losses (607) (716)
Less: unearned income (811) (1,339)
Long-term financing arrangements, net $ 8,873 $ 13,604

~~Future minimum payments to be received subsequent to September 30, 2022 are as follows:~~
(In thousands)
Years Ending December 31,
2022 $ 2,744
2023 4,146
2024 2,315
2025 948
2026 117
Thereafter 21
Total minimum payments to be received 10,291
Less: allowance for expected credit losses (607)
Less: unearned income (811)
Receivables, net $ 8,873


(In thousands)	March 31, 2023		December 31, 2022
Long-term financing arrangements, gross	$	7,704	$	8,683
Less: allowance for expected credit losses	(488)		(533)
Less: unearned income	(587)		(678)
Long-term financing arrangements, net	$	6,629	$	7,472

1716

Future minimum payments to be received subsequent to March 31, 2023 are as follows:


(In thousands)
Years Ending December 31,
2023	$	3,398
2024	2,795
2025	1,332
2026	153
2027	15
Thereafter	11
Total minimum payments to be received	7,704
Less: allowance for expected credit losses	(488)
Less: unearned income	(587)
Receivables, net	$	6,629

Credit Quality of Financing Receivables and Allowance for Expected Credit Losses

The following table is a roll-forward of the allowance for expected credit losses for the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 and year ended December 31, ~~2021:~~2022:
(In thousands) Balance at Beginning of Period Provision Charge-offs Recoveries Balance at End of Period
September 30, 2022 $ 722 $ (133) $ 38 $ — $ 627
December 31, 2021 $ 1,489 $ 481 $ (1,248) $ — $ 722


(In thousands)	Balance at Beginning of Period		Provision		Charge-offs		Recoveries		Balance at End of Period
March 31, 2023	$	549	$	(31)	$	—	$	—	$	518
December 31, 2022	$	722	$	(211)	$	38	$	—	$	549

The Company’s financing receivables are comprised of a single portfolio segment, as the balances are all derived from short-term payment plan arrangements and long-term financing arrangements within our target market of community hospitals. The Company evaluates the credit quality of its financing receivables based on a combination of factors, including, but not limited to, customer collection experience, current and future economic conditions, the customer’s financial condition, and known risk characteristics impacting the respective customer base of community hospitals, the most notable of which relate to enacted and potential changes in Medicare and Medicaid reimbursement rates as community hospitals typically generate a significant portion of their revenues and related cash flows from beneficiaries of these programs. In addition to specific account identification, the Company utilizes historical collection experience to establish the allowance for expected credit losses. Financing receivables are written off only after the Company has exhausted all collection efforts.

Customer payments are considered past due if a scheduled payment is not received within contractually agreed upon terms. To facilitate customer collection and credit monitoring efforts, financing receivable amounts are invoiced and reclassified to trade accounts receivable when they become due, with all invoiced amounts placed on nonaccrual status. As a result, all past due amounts related to the Company’s financing receivables are included in trade accounts receivable in the accompanying condensed consolidated balance sheets. The following is an analysis of the age of financing receivables amounts (excluding short-term payment plans) that have been reclassified to trade accounts receivable and were past due as of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021:~~2022:
(In thousands) 1 to 90 Days Past Due 91 to 180 Days Past Due 181 + Days Past Due Total Past Due
September 30, 2022 $ 1,052 $ 201 $ 270 $ 1,523
December 31, 2021 $ 713 $ 78 $ 73 $ 864


(In thousands)	1 to 90 Days Past Due		91 to 180 Days Past Due		181 + Days Past Due		Total Past Due
March 31, 2023	$	507	$	411	$	279	$	1,197
December 31, 2022	$	1,086	$	278	$	283	$	1,647

From time to time, the Company may agree to alternative payment terms outside of the terms of the original financing receivable agreement due to customer difficulties in achieving the original terms. In general, such alternative payment arrangements do not result in a re-aging of the related receivables. Rather, payments pursuant to any alternative payment arrangements are applied to the already outstanding invoices beginning with the oldest outstanding invoices as the payments are received.

Because amounts are reclassified to trade accounts receivable when they become due, there are no past due amounts included within financing receivables, current portion, net or financing receivables, net of current portion in the accompanying condensed consolidated balance sheets.

1817

The Company utilizes an aging of trade accounts receivable as the primary credit quality indicator for its financing receivables, which is facilitated by the reclassification of customer payment amounts to trade accounts receivable when they become due. The table below categorizes customer financing receivable balances (excluding short-term payment plans) based on the age of the oldest payment outstanding that has been reclassified to trade accounts receivable:


(In thousands)	(In thousands)	September 30, 2022		December 31, 2021		(In thousands)	March 31, 2023		December 31, 2022
Stratification of uninvoiced client financing receivables based on aging of related trade accounts receivable:	Stratification of uninvoiced client financing receivables based on aging of related trade accounts receivable:					Stratification of uninvoiced client financing receivables based on aging of related trade accounts receivable:
Uninvoiced client financing receivables related to trade accounts receivable that are 1 to 90 Days Past Due	Uninvoiced client financing receivables related to trade accounts receivable that are 1 to 90 Days Past Due	$	4,985	$	9,100	Uninvoiced client financing receivables related to trade accounts receivable that are 1 to 90 Days Past Due	$	3,137	$	3,876
Uninvoiced client financing receivables related to trade accounts receivable that are 91 to 180 Days Past Due	Uninvoiced client financing receivables related to trade accounts receivable that are 91 to 180 Days Past Due	2,237		329		Uninvoiced client financing receivables related to trade accounts receivable that are 91 to 180 Days Past Due	1,557		1,369
Uninvoiced client financing receivables related to trade accounts receivable that are 181 + Days Past Due	Uninvoiced client financing receivables related to trade accounts receivable that are 181 + Days Past Due	867		386		Uninvoiced client financing receivables related to trade accounts receivable that are 181 + Days Past Due	882		1,894
Total uninvoiced client financing receivables balances of clients with a trade accounts receivable	Total uninvoiced client financing receivables balances of clients with a trade accounts receivable	$	8,089	$	9,815	Total uninvoiced client financing receivables balances of clients with a trade accounts receivable	$	5,576	$	7,139
Total uninvoiced client financing receivables of clients with no related trade accounts receivable	Total uninvoiced client financing receivables of clients with no related trade accounts receivable	1,391		4,505		Total uninvoiced client financing receivables of clients with no related trade accounts receivable	1,541		866
Total financing receivables with contractual maturities of one year or less	Total financing receivables with contractual maturities of one year or less	402		121		Total financing receivables with contractual maturities of one year or less	599		330
Less: allowance for expected credit losses	Less: allowance for expected credit losses	(627)		(722)		Less: allowance for expected credit losses	(518)		(549)
Total financing receivables	Total financing receivables	$	9,255	$	13,719	Total financing receivables	$	7,198	$	7,786

12. INTANGIBLE ASSETS AND GOODWILL

Our purchased definite-lived intangible assets as of ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021~~2022 are summarized as follows:


		September 30, 2022											March 31, 2023
(In thousands)	(In thousands)	Customer Relationships		Trademark		Developed Technology		Non-Compete Agreements		Total		(In thousands)	Customer Relationships		Trademark		Developed Technology		Non-Compete Agreements		Total
Gross carrying amount, beginning of period	Gross carrying amount, beginning of period	$	112,570	$	12,320	$	37,600	$	—	$	162,490	Gross carrying amount, beginning of period	$	132,170	$	12,320	$	40,800	$	1,400	$	186,690
Intangible assets acquired		19,600		—		3,200		1,400		24,200

Accumulated amortization	Accumulated amortization	(49,623)		(5,851)		(24,567)		(163)		(80,204)		Accumulated amortization	(55,120)		(6,300)		(26,982)		(303)		(88,705)
Net intangible assets as of September 30, 2022		$	82,547	$	6,469	$	16,233	$	1,237	$	106,486
Net intangible assets as of March 31, 2023												Net intangible assets as of March 31, 2023	$	77,050	$	6,020	$	13,818	$	1,097	$	97,985
Weighted average remaining years of useful life	Weighted average remaining years of useful life	8		13		8		5		10		Weighted average remaining years of useful life	8		13		8		4		10

		December 31, 2021											December 31, 2022
(In thousands)	(In thousands)	Customer Relationships		Trademark		Developed Technology		Non-Compete Agreements		Total		(In thousands)	Customer Relationships		Trademark		Developed Technology		Non-Compete Agreements		Total
Gross carrying amount, beginning of period	Gross carrying amount, beginning of period	$	84,370	$	11,120	$	29,700	$	—	$	125,190	Gross carrying amount, beginning of period	$	112,570	$	12,320	$	37,600	$	—	$	162,490
Intangible assets acquired	Intangible assets acquired	28,200		1,200		7,900		—		37,300		Intangible assets acquired	19,600		—		3,200		1,400		24,200
Accumulated amortization	Accumulated amortization	(41,738)		(5,177)		(20,372)		—		(67,287)		Accumulated amortization	(52,371)		(6,076)		(26,010)		(233)		(84,690)
Net intangible assets as of December 31, 2021		$	70,832	$	7,143	$	17,228	$	—	$	95,203
Net intangible assets as of December 31, 2022												Net intangible assets as of December 31, 2022	$	79,799	$	6,244	$	14,790	$	1,167	$	102,000

1918

The following table represents the remaining amortization of definite-lived intangible assets as of ~~September 30, 2022:~~March 31, 2023:


(In thousands)	(In thousands)			(In thousands)
For the year ended December 31,	For the year ended December 31,			For the year ended December 31,
2022		$	4,486
2023	2023	16,058		2023	$	12,043
2024	2024	14,523		2024	14,523
2025	2025	14,208		2025	14,208
2026	2026	12,919		2026	12,919
2027				2027	9,047
Thereafter	Thereafter	44,292		Thereafter	35,245
Total	Total	$	106,486	Total	$	97,985

The following table sets forth the change in the carrying amount of goodwill by segment for the ~~nine~~three months ended ~~September 30, 2022:~~March 31, 2023:
(In thousands) Acute Care EHR Post-acute Care EHR TruBridge Total
Balance as of December 31, 2021 $ 97,095 $ 29,570 $ 51,048 $ 177,713
Goodwill acquired — — 20,871 20,871
Balance as of September 30, 2022 $ 97,095 $ 29,570 $ 71,919 $ 198,584


(In thousands)	RCM		EHR		Patient engagement		Total
Balance as of December 31, 2022	$	61,821	$	126,665	$	9,767	$	198,253
Goodwill impairment	—		—		—		—

Balance as of March 31, 2023	$	61,821	$	126,665	$	9,767	$	198,253

Goodwill is evaluated for impairment annually on October 1, or more frequently if indicators of impairment are present or changes in circumstances suggest that impairment may exist.

13. LONG-TERM DEBT

Long-term debt was comprised of the following at ~~September 30, 2022~~March 31, 2023 and December 31, ~~2021:~~2022:


(In thousands)	(In thousands)	September 30, 2022		December 31, 2021		(In thousands)	March 31, 2023		December 31, 2022
Term loan facility	Term loan facility	$	68,250	$	69,375	Term loan facility	$	66,500	$	67,375
Revolving credit facility	Revolving credit facility	73,700		31,000		Revolving credit facility	73,700		73,700

Debt obligations	Debt obligations	141,950		100,375		Debt obligations	140,200		141,075
Less: unamortized debt issuance costs	Less: unamortized debt issuance costs	(1,635)		(1,015)		Less: unamortized debt issuance costs	(1,456)		(1,546)
Debt obligation, net	Debt obligation, net	140,315		99,360		Debt obligation, net	138,744		139,529
Less: current portion	Less: current portion	(3,141)		(4,394)		Less: current portion	(3,141)		(3,141)
Long-term debt	Long-term debt	$	137,174	$	94,966	Long-term debt	$	135,603	$	136,388

As of ~~September 30, 2022,~~March 31, 2023, the carrying value of debt approximated the fair value due to the variable interest rate, which reflected the market rate.

Credit Agreement

In conjunction with our acquisition of HHI in January 2016, we entered into a syndicated credit agreement with Regions Bank ("Regions") serving as administrative agent, which provided for a $125 million term loan facility and a $50 million revolving credit facility. On June 16, 2020, we entered into an Amended and Restated Credit Agreement that increased the aggregate principal amount of our credit facilities to $185 million, including a $75 million term loan facility and a $110 million revolving credit facility. On May 2, 2022, we entered into a First Amendment (the "First Amendment") to the Amended and Restated Credit Agreement, that increased the aggregate principal amount of our credit facilities to $230 million, which includes a $70 million term loan facility and a $160 million revolving credit facility. In addition, the interest rate provisions of the First Amendment reflect the transition from the London Interbank Offered Rate ("LIBOR") to the Secured Overnight Financing Rate ("SOFR") as the new benchmark interest rate for each loan.

Each of our credit facilities continues to bear interest at a rate per annum equal to an applicable margin plus, at our option, either (1) the Adjusted SOFR rate for the relevant interest period, subject to a floor of 0.50%, (2) an alternate base rate determined by reference to the greater of (a) the prime lending rate of Regions, (b) the federal funds rate for the relevant

2019

interest period plus one half of one percent per annum and (c) the one month SOFR rate, subject to the aforementioned floor, plus one percent per annum, or (3) a combination of (1) and (2). The applicable margin range for SOFR loans and the letter of credit fee ranges from 1.8% to 3.0%. The applicable margin range for base rate loans ranges from 0.8% to 2.0%, in each case based on the Company's consolidated net leverage ratio.

Principal payments with respect to the term loan facility are due on the last day of each fiscal quarter beginning June 30, 2022, with quarterly principal payments of approximately $0.9 million through March 31, 2027, with maturity on May 2, 2027 or such earlier date as the obligations under the Amended and Restated Credit Agreement as amended by the First Amendment become due and payable pursuant to the terms of such agreement. Any principal outstanding under the revolving credit facility is due and payable on the maturity date.

Anticipated annual future maturities of the term loan facility and revolving credit facility are as follows as of ~~September 30, 2022:~~March 31, 2023:


(In thousands)	(In thousands)			(In thousands)
2022		$	875
2023	2023	3,500		2023	$	2,625
2024	2024	3,500		2024	3,500
2025	2025	3,500		2025	3,500
2026	2026	3,500		2026	3,500
2027				2027	127,075
Thereafter	Thereafter	127,075		Thereafter	—
		$	141,950		$	140,200

Our credit facilities are secured pursuant to the Amended and Restated Credit Agreement, dated as of June 16, 2020, among the parties identified as obligors therein and Regions, as collateral agent, on a first priority basis by a security interest in substantially all of the tangible and intangible assets (subject to certain exceptions) of the Company and certain subsidiaries of the Company, as guarantors (collectively, the “Subsidiary Guarantors”), including certain registered intellectual property and the capital stock of certain of the Company’s direct and indirect subsidiaries. Our obligations under the Amended and Restated Credit Agreement are also guaranteed by the Subsidiary Guarantors.

The First Amendment provides incremental facility capacity of $75 million, subject to certain conditions. The Amended and Restated Credit Agreement, as amended by the First Amendment, includes a number of restrictive covenants that, among other things and in each case subject to certain exceptions and baskets, impose operating and financial restrictions on the Company and the Subsidiary Guarantors, including the ability to incur additional debt; incur liens and encumbrances; make certain restricted payments, including paying dividends on the Company's equity securities or payments to redeem, repurchase, or retire the Company's equity securities (which are subject to our compliance, on a pro forma basis to give effect to the restricted payment, with the fixed charge coverage ratio and consolidated net leverage ratio described below); enter into certain restrictive agreements; make investments, loans and acquisitions; merge or consolidate with any other person; dispose of assets; enter into sale and leaseback transactions; engage in transactions with affiliates; and materially alter the business we conduct. The First Amendment requires the Company to maintain a minimum fixed charge coverage ratio of 1.25:1.00 throughout the duration of such agreement. Under the First Amendment, the Company is required to comply with a maximum consolidated net leverage ratio of 3.75:1.00 for each quarter through March 31, 2023, after which time the maximum consolidated net leverage ratio will be 3.50:1.00. Further, under the First Amendment, in connection with any acquisition by the Company exceeding $25 million, the Company may elect to increase the maximum permitted consolidated net leverage ratio for the fiscal quarter in which the acquisition occurs and each of the following three fiscal quarters by 0.50:1.00 above the otherwise permitted maximum. If the consolidated net leverage ratio is less than 2.50:1.00, there is no limit on the amount of incremental facilities. The Amended and Restated Credit Agreement also contains customary representations and warranties, affirmative covenants and events of default. On March 9, 2023, the calculation of the fixed charge coverage ratio was amended to specifically exclude from the definition of fixed charges the Company's share repurchases conducted during the third and fourth quarters of 2022. We believe that we were in compliance with the covenants contained in such agreement as of ~~September 30, 2022.~~March 31, 2023.

The First Amendment removed the requirement that the Company mandatorily prepay the credit facilities with excess cash flow generated during the prior fiscal year. The Company is permitted to voluntarily prepay the credit facilities at any time without penalty, subject to customary “breakage” costs with respect to prepayments of SOFR rate loans made on a day other than the last day of any applicable interest period.

2120

14. OPERATING LEASES

The Company leases office space in various locations in Alabama, Pennsylvania, Minnesota, Maryland, Mississippi, and Washington. These leases have terms expiring from ~~2022~~2023 through 2030 but do contain optional extension terms. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term.

Supplemental balance sheet information related to operating leases was as follows:


~~(In thousands)~~	September 30, 2022
~~Operating lease assets~~
~~Operating lease assets~~	$	~~7,999~~
~~Operating lease liabilities~~
~~Other accrued liabilities~~	~~2,051~~
~~Operating lease liabilities, net of current portion~~	~~6,088~~
~~Total operating lease liabilities~~	$	~~8,139~~
~~Weighted average remaining lease term in years~~	5
~~Weighted average discount rate~~	~~4.4%~~


(In thousands)	March 31, 2023		December 31, 2022
Operating lease assets
Operating lease assets	$	7,156	7,567
Operating lease liabilities
Other accrued liabilities	2,075		2,063
Operating lease liabilities, net of current portion	5,207		5,651
Total operating lease liabilities	$	7,282	$	7,714
Weighted average remaining lease term in years	5		5
Weighted average discount rate	4.4%		4.4%

Because our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at the lease commencement date in determining the present value of lease payments. We used the incremental borrowing rate on January 1, 2019, for operating leases that commenced prior to that date.

The future minimum lease payments payable under these operating leases subsequent to ~~September 30, 2022~~March 31, 2023 are as follows:


(In thousands)	(In thousands)			(In thousands)
2022		$	511
2023	2023	2,063		2023	$	1,551
2024	2024	1,994		2024	1,994
2025	2025	1,258		2025	1,258
2026	2026	1,225		2026	1,225
2027				2027	911
Thereafter	Thereafter	2,065		Thereafter	1,154
Total lease payments	Total lease payments	9,116		Total lease payments	8,093
Less imputed interest	Less imputed interest	(977)		Less imputed interest	(811)
Total	Total	$	8,139	Total	$	7,282

Total lease expense for the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022 ~~and 2021~~ was ~~$1.6~~$0.6 million and ~~$1.4~~$0.4 million, respectively.

Total cash paid for amounts included in the measurement of lease liabilities within operating cash flows from operating leases for the ~~nine~~three months ended ~~September 30,~~March 31, 2023 and 2022 ~~and 2021~~ was ~~$1.6~~$0.6 million and ~~$2.3~~$0.4 million, respectively.

15. COMMITMENTS AND CONTINGENCIES

From time to time, the Company is involved in routine litigation that arises in the ordinary course of business. ~~Management does not believe~~In March 2022, the Company was served with a qui tam complaint (United States, ex. rel. Kruse v. Computer Programs and Systems, Inc., et. al., Case No. 3cv18-938 (N.D. Tex.)). The complaint alleges that at various times since 2012, CPSI, TruBridge and three hospital customers violated and conspired to violate the federal False Claims Act, 31 U.S.C. 3729(a)(1)(A), (B), (C) and (G), and (a)(3), the Oklahoma Medicaid False Claims Act, the Texas False Claims Act, and the New Mexico False Claims Act, and demands unspecified damages. The complaint further alleges that TruBridge retaliated against the relator in violation of 31 U.S.C. 3730(h), when it terminated the relator's employment in May 2017. Although the U.S. Department of Justice and all of the state and local governments have declined to intervene, the relator continues to pursue the case. The court has set a trial date for February 2025. The Company believes that the claims in this matter are without merit and intends to vigorously defend against all allegations. Given the current status of these matters, the Company is unable to express a view regarding the ultimate outcome or, if the outcome is adverse, to estimate an amount or range of reasonably possible ~~that such~~loss. Depending on the outcome of these matters, ~~will have~~there could be a material ~~adverse effect~~impact on the ~~Company’s~~Company's financial statements.

16. FAIR VALUE

FASB Codification topic, Fair Value Measurements and Disclosures, establishes a framework for measuring fair value and expands financial statement disclosures about fair value measurements. Fair value is the price that would be received to sell an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants at the measurement date. The Codification does not require any new fair

value measurements, but rather applies to all other accounting pronouncements that require or permit fair value measurements. The Codification requires that assets and liabilities carried at fair value be classified and disclosed in one of the following three categories:

Level 1: Quoted market prices in active markets for identical assets or liabilities.

Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data.

Level 3: Unobservable inputs that are not corroborated by market data.

As of ~~September 30, 2022,~~March 31, 2023, we measured the fair value of contingent consideration that represents the potential earnout incentive for TruCode's former equity holders. We estimated the fair value of the contingent consideration based on the probability of TruCode meeting EBITDA targets (subject to certain pro-forma adjustments). We did not have any ~~other~~ instruments that ~~required~~require fair value ~~measurement as of September 30, 2022.~~

~~The following tables summarize the carrying amounts and fair value of the contingent consideration at September 30, 2022 and December 31, 2021, respectively:~~

Fair Value at September 30, 2022 Using
Carrying Amount at Quoted Prices in Active Markets for Identical Assets Significant Other Observable Inputs Significant Unobservable Inputs
(In thousands) 9/30/2022 (Level 1) (Level 2) (Level 3)
Description
Contingent consideration $ 1,508 $ — $ — $ 1,508
Total $ 1,508 $ — $ — $ 1,508

Fair Value at December 31, 2021 Using
Carrying Amount at Quoted Prices in Active Markets for Identical Assets Significant Other Observable Inputs Significant Unobservable Inputs
(In thousands) 12/31/2021 (Level 1) (Level 2) (Level 3)
Description
Contingent consideration $ 2,500 $ — $ — $ 2,500
Total $ 2,500 $ — $ — $ 2,500
measurement.

17. SEGMENT REPORTING

Our chief operating decision makers ("CODM") ~~utilize~~previously utilized the following three operating segments, ~~"TruBridge,"~~ "Acute Care ~~EHR," and~~EHR", "Post-acute Care EHR" and "TruBridge". However, in the fourth quarter of 2022, the Company made a number of changes to its organizational structure and management system to better align the Company's operating model to its strategic initiatives. As a result of these changes, the Company revised its operating segments. The new operating and reportable segments, based on our three distinct business units with unique market dynamics and ~~opportunities.~~opportunities, are "RCM", "EHR", and "Patient Engagement". These segments represent the components of the Company for which separate financial information is available that is utilized on a regular basis by the CODM in assessing segment performance and in allocating the Company's resources. Management evaluates the performance of the segments based on revenues and adjusted EBITDA. The Company previously evaluated the performance of the segments based on segment gross profit. Management believes adjusted EBITDA is a useful measure to assess the performance and liquidity of the Company as it provides meaningful operating results by excluding the effects of expenses that are not reflective of its operating business performance. Our CODM group is comprised of the Chief Executive Officer, Chief ~~Growth~~Operating Officer, and Chief Financial Officer. Accounting policies for each of the reportable segments are the same as those used on a consolidated basis. The segment disclosures below for the three months ended March 31, 2022 have been recast to conform to the current year presentation.

Adjusted EBITDA consists of GAAP net income as reported and adjusts for (i) deferred revenue purchase accounting adjustments arising from purchase allocation adjustments related to business acquisitions; (ii) depreciation expense; (iii) amortization of software development costs; (iv) amortization of acquisition-related intangible assets; (v) stock-based compensation; (vi) severance and other non-recurring charges; (vii) interest expense and other, net; (viii) gain ~~(loss)~~ on contingent consideration; and (ix) the provision for income taxes. There are no intersegment revenues to be eliminated in computing segment revenue.

The CODM do not evaluate operating segments nor make decisions regarding operating segments based on assets. Consequently, we do not disclose total assets by reportable segment.

The following table presents a summary of the revenues and adjusted EBITDA of our three operating segments for the three ~~and nine~~ months ended ~~September 30, 2022~~March 31, 2023 and ~~2021:~~2022:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(In thousands)	(In thousands)	2022		2021		2022		2021		(In thousands)	2023		2022
Revenues by segment:	Revenues by segment:									Revenues by segment:
TruBridge		$	47,878	$	34,531	139,569		98,736
Acute Care EHR
RCM										RCM	$	48,631	$	40,511
EHR										EHR
Recurring revenue	Recurring revenue	27,237		26,776		$	81,333	$	80,792	Recurring revenue
Acute EHR										Acute EHR	27,613		27,364
Post-acute EHR										Post-acute EHR	3,906		3,895
Total recurring EHR revenue										Total recurring EHR revenue	31,519		31,259
Non-recurring revenue	Non-recurring revenue	3,500		4,350		9,467		13,786		Non-recurring revenue
Total Acute Care EHR revenue		30,737		31,126		90,800		94,578
Post-acute Care EHR
Recurring revenue		3,817		4,010		11,504		12,402
Non-recurring revenue		395		424		1,551		913
Total Post-acute Care EHR revenue		4,212		4,434		13,055		13,315
Acute EHR										Acute EHR	3,292		3,028
Post-acute EHR										Post-acute EHR	380		476
Total non-recurring EHR revenue										Total non-recurring EHR revenue	3,672		3,504
Total EHR revenue										Total EHR revenue	$	35,191	$	34,763
Patient engagement										Patient engagement	2,411		2,597
Total revenues	Total revenues	$	82,827	$	70,091	$	243,424	$	206,629	Total revenues	$	86,233	$	77,871

Adjusted EBITDA by segment:	Adjusted EBITDA by segment:									Adjusted EBITDA by segment:
TruBridge		8,060		6,840		27,609		20,216
Acute Care EHR		4,584		4,773		13,915		15,650
Post-acute Care EHR		705		624		1,147		2,487
RCM										RCM	$	7,898	$	9,581
EHR										EHR	6,157		6,163
Patient engagement										Patient engagement	588		409
Total adjusted EBITDA	Total adjusted EBITDA	$	13,349	$	12,237	$	42,671	$	38,353	Total adjusted EBITDA	$	14,643	$	16,153

The following table reconciles net income ~~from continuing operations~~ to adjusted EBITDA:


		Three Months Ended September 30,				Nine Months Ended September 30,					Three Months Ended March 31,
(In thousands)	(In thousands)	2022		2021		2022		2021		(In thousands)	2023		2022
Net income from continuing operations, as reported		$	2,161	$	2,744	13,350		13,029
Net income, as reported										Net income, as reported	$	3,084	$	8,113
Deferred revenue and other acquisition-related adjustments	Deferred revenue and other acquisition-related adjustments	—		388		109		546		Deferred revenue and other acquisition-related adjustments	—		79
Depreciation expense	Depreciation expense	622		525		1,890		1,641		Depreciation expense	498		578
Amortization of software development costs	Amortization of software development costs	1,024		262		2,283		527		Amortization of software development costs	1,486		526
Amortization of acquisition-related intangibles	Amortization of acquisition-related intangibles	4,486		3,674		12,917		10,114		Amortization of acquisition-related intangibles	4,014		3,672
Stock-based compensation	Stock-based compensation	1,864		1,700		5,284		4,179		Stock-based compensation	1,247		1,717
Severance and other non-recurring charges	Severance and other non-recurring charges	410		1,157		1,671		4,163		Severance and other non-recurring charges	1,104		594
Interest expense and other, net	Interest expense and other, net	1,416		702		3,255		1,089		Interest expense and other, net	2,401		761
(Gain)/Loss on contingent consideration	(Gain)/Loss on contingent consideration	589		—		(992)		—		(Gain)/Loss on contingent consideration	—		(1,250)
Provision for income taxes	Provision for income taxes	777		1,085		2,904		3,065		Provision for income taxes	809		1,363
Total adjusted EBITDA	Total adjusted EBITDA	$	13,349	$	12,237	$	42,671	$	38,353	Total adjusted EBITDA	$	14,643	$	16,153

Certain of the items excluded or adjusted to arrive at adjusted EBITDA are described below:

•Deferred revenue and other acquisition-related adjustments - Deferred revenue and other acquisition-related adjustments includes acquisition-related deferred revenue adjustments, which reflect the fair value adjustments to deferred revenues acquired in business acquisitions. The fair value of deferred revenue represents an amount equivalent to the estimated cost plus an appropriate profit margin, to perform services related to the acquiree's software and product support, which assumes a legal obligation to do so, based on the deferred revenue balance as of the acquisition date. We add back deferred revenue and other adjustments for adjusted EBITDA because we believe the inclusion of this amount directly correlates to the underlying performance of our operations.

•Amortization of acquisition-related intangibles - Acquisition related amortization expense is a non-cash expense arising primarily from the acquisition of intangibles in connection with acquisitions or investments. We exclude acquisition-related amortization expense from adjusted EBITDA because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods as a result of new acquisitions and full amortization of previously acquired intangible assets.

•Stock-based compensation - Stock-based compensation expense is a non-cash expense arising from the grant of stock-based awards. We exclude stock-based compensation expense from adjusted EBITDA because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods as a result of the timing and valuation of grants of new stock-based awards, including grants in connection with acquisitions.

•~~Severance~~Restructuring and other non-recurring charges - Non-recurring charges relate to certain ~~severance~~restructuring and other charges incurred in connection with activities that are considered non-recurring. We exclude non-recurring expenses (primarily related to costs associated with our recent business transformation initiative and non-recurring lease termination costs) and transaction-related costs from adjusted EBITDA because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods.

2524


Item 2.			Management’s Discussion and Analysis of Financial Condition and Results of Operations.

You should read the following discussion and analysis of our financial condition and results of operations together with the unaudited condensed consolidated financial statements and related notes appearing elsewhere herein.

This discussion and analysis contains forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified generally by the use of forward-looking terminology and words such as "expects," "anticipates," "estimates," "believes," "predicts," "intends," "plans," "potential," "may," "continue," "should," "will" and words of comparable meaning. Without limiting the generality of the preceding statement, all statements in this report relating to estimated and projected earnings, margins, costs, expenditures, cash flows, growth rates and future financial results are forward-looking statements. We caution investors that any such forward-looking statements are only predictions and are not guarantees of future performance. Certain risks, uncertainties and other factors may cause actual results to differ materially from those projected in the forward-looking statements. Such factors may include:

Risks Related to Our Industry

•a public health crisis, such as the ~~ongoing~~ COVID-19 pandemic, and related economic disruption;

•saturation of our target market and hospital consolidations;

•unfavorable economic or market conditions that may cause a decline in spending for information technology and services;

•significant legislative and regulatory uncertainty in the healthcare industry;

•exposure to liability for failure to comply with regulatory requirements;

Risks Related to Our Business

•transition to a subscription-based recurring revenue model and modernization of our technology;

•competition with companies that have greater financial, technical and marketing resources than we have;

•potential future acquisitions that may be expensive, time consuming, and subject to other inherent risks;

•our ability to attract and retain qualified personnel;

•disruption from periodic restructuring of our sales force;

•our potential inability to manage our growth in the new markets we may enter;

•exposure to numerous and often conflicting laws, regulations, policies, standards or other requirements through our international business activities;

•potential litigation against ~~us;~~us and investigations;

•our use of offshore third-party resources;

Risks Related to Our Products and Services

•potential failure to develop new products or enhance current products that keep pace with market demands;

•exposure to claims if our products fail to provide accurate and timely information for clinical decision-making;

•exposure to claims for breaches of security and viruses in our systems;

•undetected errors or problems in new products or enhancements;

•our potential inability to convince customers to migrate to current or future releases of our products;

•failure to maintain our margins and service rates;

•increase in the percentage of total revenues represented by service revenues, which have lower gross margins;

•exposure to liability in the event we provide inaccurate claims data to payors;

•exposure to liability claims arising out of the licensing of our software and provision of services;

•dependence on licenses of rights, products and services from third parties;

•a failure to protect our intellectual property rights;

•exposure to significant license fees or damages for intellectual property infringement;

•service interruptions resulting from loss of power and/or telecommunications capabilities;

Risks Related to Our Indebtedness

•our potential inability to secure additional financing on favorable terms to meet our future capital needs;

•substantial indebtedness that may adversely affect our business operations;

•our ability to incur substantially more debt;

•pressures on cash flow to service our outstanding debt;

•restrictive terms of our credit agreement on our current and future operations;

Risks Related to Our Common Stock and Other General Risks

•changes in and interpretations of financial accounting matters that govern the measurement of our performance;

•the potential for our goodwill or intangible assets to become impaired;

•quarterly fluctuations in our financial results due to various factors;

•volatility in our stock price;

•failure to maintain effective internal control over financial reporting;

•lack of employment or non-competition agreements with most of our key personnel;

•inherent limitations in our internal control over financial reporting;

•vulnerability to significant damage from natural disasters; ~~and~~

•exposure to market risk related to interest rate ~~changes.~~changes;

•potential material adverse effects due to macroeconomic conditions; and

•potential material adverse effects due to bank failures or changes in related legislation or regulation.

Additional information concerning these and other factors that could cause differences between forward-looking statements and future actual results is discussed under the heading "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, ~~2021.~~2022.

Background

CPSI is a leading provider of healthcare solutions and services for community hospitals, their clinics and other healthcare ~~systems and post-acute care facilities.~~systems. Founded in 1979, CPSI ~~offers its products and services through~~is the parent of six companies ~~- TruBridge, LLC ("TruBridge"),~~– Evident, LLC ("Evident"), American HealthTech, Inc. ("AHT"), TruBridge, LLC ("TruBridge"), iNetXperts, Corp. d/b/a Get Real Health ("Get Real Health"), TruCode LLC ("TruCode"), and Healthcare Resource Group, Inc. ("HRG"). ~~These~~Our combined companies are focused on ~~improving~~helping improve the health of the communities we serve, connecting communities for a better patient care experience, and improving the financial operations of our ~~clients. The individual contributions~~customers. Evident provides comprehensive acute care electronic healthcare record ("EHR") solutions for community hospitals and their affiliated clinics. AHT is one of ~~each~~the nation’s largest providers of ~~these companies towards this combined focus are as follows:~~

•post-acute care EHR solutions and services for post-acute care facilities. TruBridge ~~provides~~focuses on providing business, ~~management,~~ consulting and managed IT services, along with its complete revenue cycle management ("RCM") solution, for all care settings. Get Real Health focuses on solutions aimed at improving patient engagement for individuals and healthcare providers. TruCode provides medical coding software that enables complete and accurate code assignment for optimal reimbursement. HRG provides specialized RCM solutions for facilities of all sizes.

Commencing with the fourth quarter of 2022, the Company operates its business in three operating segments, which are also our reportable segments: RCM, EHR, and Patient Engagement. The individual companies align with the reporting segments and contribute towards the combined focus of improving the health of the communities we serve as follows:

•The RCM reporting segment includes TruBridge, HRG, and TruCode, and focuses on providing business management, consulting, and managed IT services along with its complete RCM solution for all care settings, regardless of their primary healthcare information solutions provider.

•The EHR segment includes Evident ~~which makes up our Acute Care EHR reporting segment,~~and AHT, and provides comprehensive acute and post-acute care ~~electronic health record ("EHR")~~EHR solutions ~~Thrive and Centriq,~~ and related services for community hospitals, ~~and~~ their physician ~~clinics.~~

•~~AHT, which makes up our Post-acute Care EHR reporting segment, provides a comprehensive post-acute care EHR solution~~clinics, and ~~related services for~~ skilled nursing and assisted living facilities.

•The Patient Engagement segment offers comprehensive patient engagement and empowerment technology solutions through Get Real Health ~~included within our TruBridge segment, delivers technology solutions~~ to improve patient outcomes and engagement strategies with care providers.

•TruCode, included within our TruBridge segment, provides configurable, knowledge-based software that gives coders, clinical documentation improvement specialists and auditors the flexibility to code according to their knowledge, preferences and experience.

•~~HRG, included within our TruBridge segment, provides customized RCM solutions and consulting services that enable hospitals and clinics to improve efficiency, profitability, and patient satisfaction.~~

Our companies currently support ~~acute care facilities~~community hospitals and ~~post-acute care facilities~~other healthcare systems with a geographically diverse ~~customer~~patient mix within the domestic community healthcare market. Our target market for our ~~TruBridge services includes community hospitals with fewer than 600 acute care beds. Our target market for our acute care~~RCM, EHR, and Patient Engagement solutions includes community hospitals with fewer than ~~200~~400 acute care ~~beds. Our primary focus within this defined target market is on hospitals with fewer than 100~~ beds ~~which comprise approximately~~and their clinics, as well as independent or small to medium sized chains of skilled nursing facilities. 98% of our acute care hospital EHR ~~client base.~~customer base is comprised of hospitals with fewer than 100 beds. The target market for our post-acute care solutions consists of approximately 15,500 skilled nursing facilities that are either independently owned or part of a larger management group with multiple facilities.

See Note 17 to the condensed consolidated financial statements included herein for additional information on our three reportable segments.

Management Overview

Strategy

Our core strategy is to achieve meaningful long-term revenue growth by cross-selling ~~TruBridge~~RCM services into our existing EHR customer base, expanding ~~TruBridge~~RCM market share with sales to new community hospitals and larger health systems, and pursuing competitive EHR takeaway opportunities in the acute and post-acute markets. During 2020, we engaged a top-tier international consulting firm to assess our core growth strategy, with the outcome of this eight-week engagement being the confirmation of our current core strategy and the identification of other innovative potential growth opportunities. We may also seek to grow through

acquisitions of businesses, technologies or products if we determine that such acquisitions are likely to help us meet our strategic goals.

The opportunity to cross-sell ~~TruBridge~~RCM services is greatest within our Acute Care EHR customer base. As such, retention of existing Acute Care EHR customers is a key component of our long-term growth strategy by protecting this base of potential ~~TruBridge~~RCM customers, while at the same time serving as a leading indicator of our market position and stability of revenues and cash flows.

We determine retention rates by reference to the amount of beginning-of-period Acute Care EHR recurring revenues that have not been lost due to customer attrition from our production environment customer base. Production environment customers are those that are using our applications to document live patient encounters, as opposed to legacy environment customers that have view-only access to historical patient records. ~~These~~Since 2019, these retention rates have consistently remained in the mid-to-high 90th percentile ~~ranges and have not materially deviated from this range during the first nine months of 2022.~~ranges. We have increased customer retention efforts by enhancing support services, investing in tooling and instrumentation to proactively monitor for potential disruptions, and deploying in-application experience software that delivers ~~application specific~~application-specific insights while using our products.

As we pursue meaningful long-term revenue growth by leveraging ~~TruBridge~~RCM as a growth agent, we are placing ever-increasing value in further developing our already significant recurring revenue base to further stabilize our revenues and cash flows. As such, maintaining and growing recurring revenues are key components of our long-term growth strategy, aided by the aforementioned focus on customer retention. This includes a renewed focus on driving demand for subscriptions for our existing technology solutions and expanding the footprint for ~~TruBridge~~RCM services beyond our EHR customer base.

While the combination of revenue growth and operating leverage results in increased margin realization, we also look to increase margins through specific cost containment measures where appropriate as we continue to leverage opportunities for greater operating efficiencies. However, in the immediate future, we anticipate incremental margin pressure from the continued client transition from perpetual license arrangements to “Software as a Service” ("SaaS") arrangements as described below.

Industry Dynamics

Turbulence in the U.S. and worldwide economies and financial markets impacts almost all industries. While the healthcare industry is not immune to economic cycles, we believe it is more significantly affected by U.S. regulatory and national health initiatives. In recent years, there have been significant changes to provider reimbursement by the U.S. federal government, followed by commercial payers and state governments. There is increasing pressure on healthcare organizations to reduce costs and increase quality while replacing the fee-for-service reimbursement model in part by enrolling in an advanced payment model that incentivizes high-quality, cost effective-care via value-based reimbursement. This pressure could further encourage adoption of healthcare IT and increase demand for business management, consulting, and managed IT services, as the future success of these healthcare providers is greatly dependent upon their ability to engage patient populations and to coordinate patient care across a multitude of settings, while optimizing operating efficiency along the way.

Additionally, healthcare organizations with a large dependency on Medicare and Medicaid populations, such as community hospitals, have been affected by the challenging financial condition of the federal government and many state governments and government programs. Accordingly, we recognize that prospective hospital clients often do not have the necessary capital to make investments in information technology while those with the necessary capital have become more selective in their investments. Despite these challenges, we believe healthcare IT will be an area of continued investment due to its unique potential to improve safety and efficiency and reduce costs while meeting current and future regulatory, compliance and government reimbursement requirements.

Further, it is expected that without Congressional action, the current statutory legal limit on the U.S. debt will be exceeded by June 2023. If the debt ceiling is not raised, the U.S. government may not be able to fulfill its funding obligations and there could be significant disruption to all discretionary programs and wider financial and economic repercussions. The Federal budget and debt ceiling could be the subject of considerable Congressional debate. Future changes in spending priorities arising

from any Congressional action on the Federal budget and debt ceiling or otherwise could adversely affect the business of our customers and our business.

EHR License Model Preferences

Much of the variability in our periodic revenues and profitability has been and will continue to be due to changing demand for different license models for our technology solutions, with variability in operating cash flows further impacted by the financing decisions within those license models. Our technology solutions are generally deployed in one of two license models: (1) perpetual licenses, for which the related revenue is recognized effectively upon installation, and (2) “Software as a Service” or “SaaS” arrangements, including our Cloud Electronic Health Record (“Cloud EHR”) offering, which generally result in revenue being recognized monthly as the services are provided over the term of the arrangement.

The overwhelming majority of our historical EHR installations have been under a perpetual license model, but new customer demand has dramatically shifted towards a SaaS license model in the past several years. SaaS license models made up only 12% of annual new acute care EHR installations in 2018, increasing to ~~63%~~100% during ~~2021~~2022 and ~~100% for~~ the first ~~nine~~three months of ~~2022.~~2023. These SaaS offerings are ~~becoming increasingly~~ attractive to our clients because this configuration allows them to obtain access

to advanced software products without a significant initial capital outlay. We expect this trend to continue for the foreseeable future, with the resulting impact on the Company’s financial statements being reduced ~~system sales~~EHR revenues in the period of installation in exchange for increased recurring periodic revenues (reflected in ~~system sales and support~~EHR revenues) over the term of the SaaS arrangement. This naturally places downward pressure on short-term revenue growth and profitability metrics, but benefits long-term revenue growth and profitability which, in our view, is consistent with our goal of delivering long-term shareholder value.

For customers electing to purchase our technology solutions under a traditional perpetual license, we have historically made financing arrangements available on a case-by-case basis, depending on the various aspects of the proposed contract and customer attributes. These financing arrangements have comprised the majority of our perpetual license installations over the past several years, and include short-term payment plans and longer-term lease financing through us or third-party financing companies. The aforementioned shift in customer preference towards SaaS arrangements has significantly reduced the frequency of new financing arrangements for customer purchases under a perpetual license. When combined with scheduled payments on existing financing arrangements, the reduced frequency of new financing arrangements has resulted in a substantial reduction in financing receivables during ~~2021~~2022 and the first ~~nine~~three months of ~~2022.~~2023.

For those perpetual license clients not seeking a financing arrangement, the payment schedule of the typical contract is structured to provide for a scheduling deposit due at contract signing, with the remainder of the contracted fees due at various stages of the installation process (delivery of hardware, installation of software and commencement of training, and satisfactory completion of a monthly accounting cycle or end-of-month operation by each respective application, as applicable).

Margin Optimization Efforts

Our core growth strategy includes an element geared towards margin optimization by identifying opportunities to further improve our cost structure by executing against initiatives related to organizational realignment, expanded use of offshore partnerships and the use of automation to increase the efficiency and value of our associates' efforts.

~~Regarding the~~Initial organizational realignment ~~on February 1,~~efforts began during 2021, when we committed to a reduction in force ~~that resulted in the termination of approximately 1.0% of our workforce (21 employees). The reduction in force was a component of a broader strategic review of the Company's operations that was~~ intended to more effectively align our resources with business priorities. ~~Substantially all~~Other related initiatives include our ongoing implementation of the ~~employees impacted by the reduction~~Scaled Agile Framework® throughout our EHR product development, implementation and support functions to enhance cohesion, time-to-market and customer satisfaction. This framework is a set of organization and workflow patterns intended to guide enterprises in ~~force exited the Company in the first quarter~~scaling lean and agile practices and promotes alignment, collaboration, and delivery across large numbers of 2021, with the last of the impacted employees exiting in the third quarter of 2021. The Company incurred expenses of approximately $2.7 million related to the reduction in force. These expenses consisted of one-time termination benefits to the affected employees, including but not limited to severance payments, healthcare benefits, and payments for accrued vacation time. As a result of the reduction in force, the Company realized approximately $3.9 million in annual savings compared to prior expense levels.agile teams.

The remaining margin optimization initiatives of enhanced leveraging of offshore partnerships and automation have commenced and, to date, have provided meaningful efficiencies to our operations, particularly within ~~TruBridge.~~RCM. As a service organization, ~~TruBridge's~~RCM's cost structure is heavily dependent upon human capital, subjecting ~~TruBridge~~it to the complexities and risks associated with this resource. Chief among these complexities and risks is the ever-present pressure of wage inflation, which has recently become a reality as national and international economies recover from the economic downturn caused by the COVID-19 pandemic and has compelled the Company to make compensation adjustments that are outside of historical norms. We believe that our efforts towards margin optimization are well-timed, enabling a rapid response to actual or expected wage inflation in order to preserve ~~TruBridge~~RCM gross margins, but we cannot guarantee that these efforts will fully eliminate any related margin deterioration.

In addition to wage inflation, we are a party to contracts with certain third-party suppliers and vendors that allow for annual price adjustments indexed to inflation. While we continually seek to proactively manage controllable expenses, inflationary pressure on costs could lead to erosion of margins.

~~Labor Capitalization~~

During the second quarter of 2021, our ongoing monitoring activities associated with the capitalization of software development costs and the related correlation between capitalization rates and operational metrics designed to reflect the distribution of work revealed that our then-current labor capitalization methodology did not fully reflect all of the critical activities necessary to develop software assets. Consequently, during the second quarter of 2021, we elected to change our method of estimating the labor costs incurred in developing software assets requiring capitalization under ASC 350-40, ~~Internal Use of Software~~. Prior to this change, we estimated the associated labor costs using an estimated time-equivalent for workload metrics commonly utilized within agile software development environments. With this change, we now estimate these labor costs using the distribution of these agile workload metrics between capitalizable and non-capitalizable units of work. We

believe this change is preferable as the new methodology better estimates capitalizable labor costs and is consistent with industry best practices. We have determined that this change in accounting for software development costs is a change in accounting estimate effected by a change in accounting principle and, as such, has been accounted for on a prospective basis. In connection with this change, we capitalized $8.8 million of software development costs during 2021. We estimate that the effect of this change was to increase capitalized amounts by approximately $4.6 million during 2021 with a corresponding decrease to product development costs. The additional capitalized amounts will be amortized over an average of 5 years, leading to increased amortization expense in future years.

COVID-19

The impact of the COVID-19 pandemic on our operations was broad-sweeping, most notably causing severe deterioration in United States community hospital patient volumes that negatively impacted the revenues, gross margins, and income of our ~~TruBridge~~RCM service offerings. While patient volumes have continued to recover and are largely in line with pre-COVID-19 levels, we cannot predict the extent to which our business, results of operations, financial condition or liquidity will ultimately be impacted, including as a result of macro-economic impacts to the global supply chain, labor shortages, and inflationary pressures. However, we continue to assess its impact on our business and continue to actively manage our response. For further details on the potential impact of COVID-19 on our business, refer to "Risk Factors," in Part I, Item 1A of our Annual Report on Form 10-K for the fiscal year ended December 31, ~~2021.~~2022.

Results of Operations

In the fourth quarter of 2022, the Company made a number of changes to its organizational structure and management system to align the Company's operating model to its strategic initiatives. With these changes the Company revised its reportable segments to RCM, EHR, and Patient Engagement, but this realignment of the Company's reportable segments did not impact its consolidated financial statements. Throughout this discussion, prior-year results have been recast to conform with the change in reportable segments noted above.

During the first ~~nine~~three months of ~~2022,~~2023, we generated revenues of ~~$243.4~~$86.2 million from the sale of our products and services, compared to ~~$206.6~~$77.9 million during the first ~~nine~~three months of ~~2021,~~2022, an increase of ~~18%~~11% that is due to the combination of inorganic growth through our recent acquisitions of TruCode and HRG and organic growth ~~for TruBridge~~ as ~~revenue cycle~~RCM solutions continue to gain traction in the domestic healthcare landscape. Despite this substantial increase in revenues, net income ~~increased only $0.3~~decreased by $5.0 million to ~~$13.4~~$3.1 million during the first ~~nine~~three months of ~~2022~~2023 from the ~~prior year-year~~prior-year period ~~as investments~~due to the combined effects of (i) increased costs related to our strategy to migrate to a public cloud environment in ~~operational capacity combined with~~order to increase business agility and improve security, (ii) increased amortization of capitalized software development costs, (iii) increased benefits costs related to our transition to fully-insured plan model for our employee health benefits plan, and (iv) increased interest expense due to ~~minimize incremental profitability. Net~~acquisition-fueled growth in long-term debt and a rising interest rate environment. This decline in net income caused net cash provided by operating activities ~~decreased~~to decrease by ~~$4.3~~$2.3 million from ~~$34.5~~the prior-year period to $9.5 million, ~~during~~as the ~~first nine months of 2021 to $30.2 million during the first nine months of 2022, primarily due to less cash-advantageous changes in working capital, most notably as it relates to~~cash flow headwinds caused by expansion in accounts ~~receivable.~~receivable were partially offset by timing-related expansion in accounts payable.

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The following table sets forth certain items included in our results of operations for the three ~~and nine~~ months ended ~~September 30,~~March 31, 2023 and 2022, ~~and 2021,~~ expressed as a percentage of our total revenues for these periods:


		Three Months Ended September 30,								Nine Months Ended September 30,									Three Months Ended March 31,
		2022				2021				2022				2021					2023				2022
(In thousands)	(In thousands)	Amount		% Sales		Amount		% Sales		Amount		% Sales		Amount		% Sales		(In thousands)	Amount		% Sales		Amount		% Sales
INCOME DATA:	INCOME DATA:																	INCOME DATA:
Sales revenues:	Sales revenues:																	Sales revenues:
TruBridge		$	47,878	57.8	%	$	34,531	49.3	%	$	139,569	57.3	%	$	98,736	47.8	%
System sales and support:
Acute Care EHR		30,737		37.1	%	31,126		44.4	%	90,800		37.3	%	94,578		45.8	%
Post-acute Care EHR		4,212		5.1	%	4,434		6.3	%	13,055		5.4	%	13,315		6.4	%
Total System sales and support		34,949		42.2	%	35,560		50.7	%	103,855		42.7	%	107,893		52.2	%
RCM																		RCM	48,631		56.4	%	40,511		52.0	%
EHR																		EHR	35,191		40.8	%	34,763		44.6	%
Patient engagement																		Patient engagement	2,411		2.8	%	2,597		3.3	%
Total sales revenues	Total sales revenues	82,827		100	%	70,091		100	%	243,424		100	%	206,629		100	%	Total sales revenues	86,233		100.0	%	77,871		100.0	%
Costs of sales:	Costs of sales:																	Costs of sales:
TruBridge		26,190		31.6	%	17,377		24.8	%	73,863		30.3	%	50,349		24.4	%
System sales and support:
Acute Care EHR		17,245		20.8	%	16,200		23.1	%	48,038		19.7	%	48,644		23.5	%
Post-acute Care EHR		1,374		1.7	%	1,225		1.7	%	4,240		1.7	%	3,606		1.7	%
Total System sales and support		18,619		22.5	%	17,425		24.9	%	52,278		21.5	%	52,250		25.3	%
RCM																		RCM	27,183		31.5	%	20,398		26.2	%
EHR																		EHR	16,348		19.0	%	15,339		19.7	%
Patient engagement																		Patient engagement	646		0.7	%	944		1.2	%
Total costs of sales	Total costs of sales	44,809		54.1	%	34,802		49.7	%	126,141		51.8	%	102,599		49.7	%	Total costs of sales	44,177		51.2	%	36,681		47.1	%
Gross profit	Gross profit	38,018		45.9	%	35,289		50.3	%	117,283		48.2	%	104,030		50.3	%	Gross profit	42,056		48.8	%	41,190		52.9	%
Operating expenses:	Operating expenses:																	Operating expenses:
Product development	Product development	7,822		9.4	%	7,700		11.0	%	22,036		9.1	%	22,598		10.9	%	Product development	9,836		11.4	%	8,064		10.4	%
Sales and marketing	Sales and marketing	7,309		8.8	%	5,200		7.4	%	22,578		9.3	%	15,813		7.7	%	Sales and marketing	6,959		8.1	%	7,042		9.0	%
General and administrative	General and administrative	13,458		16.2	%	14,184		20.2	%	41,235		16.9	%	38,322		18.5	%	General and administrative	14,952		17.3	%	13,426		17.2	%
Amortization of acquisition-related intangibles	Amortization of acquisition-related intangibles	4,486		5.4	%	3,674		5.2	%	12,917		5.3	%	10,114		4.9	%	Amortization of acquisition-related intangibles	4,014		4.7	%	3,672		4.7	%
Total operating expenses	Total operating expenses	33,075		39.9	%	30,758		43.9	%	98,766		40.6	%	86,847		42.0	%	Total operating expenses	35,761		41.5	%	32,204		41.4	%
Operating income	Operating income	4,943		6.0	%	4,531		6.5	%	18,517		7.6	%	17,183		8.3	%	Operating income	6,295		7.3	%	8,986		11.5	%
Other income (expense):	Other income (expense):																	Other income (expense):
Other income	Other income	355		0.4	%	123		0.2	%	914		0.4	%	1,160		0.6	%	Other income	267		0.3	%	157		0.2	%
(Loss) gain on contingent consideration		(589)		(0.7)	%	—		—	%	992		0.4	%	—		—	%
Loss on extinguishment of debt		—		—	%	—		—	%	(125)		(0.1)	%	—		—	%
Gain on contingent consideration																		Gain on contingent consideration	—		—	%	1,250		1.6	%

Interest expense	Interest expense	(1,771)		(2.1)	%	(825)		(1.2)	%	(4,044)		(1.7)	%	(2,249)		(1.1)	%	Interest expense	(2,669)		(3.1)	%	(917)		(1.2)	%
Total other income (expense)		(2,005)		(2.4)	%	(702)		(1.0)	%	(2,263)		(0.9)	%	(1,089)		(0.5)	%
Total other (expense) income																		Total other (expense) income	(2,402)		(2.8)	%	490		0.6	%
Income before taxes	Income before taxes	2,938		3.5	%	3,829		5.5	%	16,254		6.7	%	16,094		7.8	%	Income before taxes	3,893		4.5	%	9,476		12.2	%
Provision for income taxes	Provision for income taxes	777		0.9	%	1,085		1.5	%	2,904		1.2	%	3,065		1.5	%	Provision for income taxes	809		0.9	%	1,363		1.8	%
Net income	Net income	$	2,161	2.6	%	$	2,744	3.9	%	$	13,350	5.5	%	$	13,029	6.3	%	Net income	$	3,084	3.6	%	$	8,113	10.4	%

Three Months Ended ~~September 30, 2022~~March 31, 2023 Compared with Three Months Ended ~~September 30, 2021~~March 31, 2022

Revenues

Total revenues for the three months ended ~~September 30, 2022~~March 31, 2023 increased by ~~$12.7~~$8.4 million, or approximately ~~18%~~11%, compared to the three months ended ~~September 30, 2021.~~March 31, 2022.

~~TruBridge~~RCM revenues increased by ~~$13.3~~$8.1 million, or ~~39%~~20%, compared to the ~~third~~first quarter of ~~2021,~~2022, as acquisition-fueled growth added to the organic growth of our ~~revenue cycle service and patient engagement~~RCM offerings. HRG, acquired in March 2022, ~~provided inorganic revenue growth, contributing $9.9~~contributed only $3.8 million ofin revenues during the ~~third~~first quarter of ~~2022.~~2022 compared to $9.9 million during the first quarter of 2023. Organic revenue

growth of $2.0 million, or 5%, has materialized as our hospital clients operate in an environment typified by rising costs and increased complexity and are increasingly seeking to alleviate themselves of the ever-increasing administrative burden of operating their own business office functions. ~~This increasing demand for services, coupled with the positive impact of improving hospital patient volumes on TruBridge revenues, resulted in organic revenue growth of $3.5 million, or 10%.~~

System sales and support revenues decreased by $0.6 million, or 2%, compared to the third quarter of 2021. System sales and support revenues were comprised of the following during the respective periods:
Three Months Ended September 30,
(In thousands) 2022 2021
Recurring system sales and support revenues (1)
Acute Care EHR $ 27,237 $ 26,776
Post-acute Care EHR 3,817 4,010
Total recurring system sales and support revenues 31,054 30,786
Non-recurring system sales and support revenues (2)
Acute Care EHR 3,500 4,350
Post-acute Care EHR 395 424
Total non-recurring system sales and support revenues 3,895 4,774
Total system sales and support revenue $ 34,949 $ 35,560
(1) Mostly comprised of support and maintenance, third-party subscriptions, and SaaS revenues.
(2) Mostly comprised of installation revenues from the sale of our acute care and post-acute care EHR solutions and related applications under a perpetual (non-subscription) licensing model.

Recurring system sales and support revenues increased by $0.3 million, or 1%, compared to the third quarter of 2021. Acute Care EHR recurring revenues increased by $0.5 million, or 2%, as recent efforts to emphasize SaaS arrangements have resulted in the accumulation of significant sources of recurring revenues, albeit at the expense of nonrecurring revenues. Post-acute Care EHR recurring revenues decreased by $0.2 million, or 5%, due to the loss of certain significant customers during early 2022.

Non-recurring system sales and support revenues decreased by $0.9 million, or 18%, compared to the third quarter of 2021. Acute Care EHR non-recurring revenues decreased by $0.9 million compared to the third quarter of 2021, due partly to a decrease in the number of perpetual license installations of our Acute Care EHR solutions. We installed our Acute Care EHR solutions at six new hospital clients during the third quarter of 2022 (all of which are under SaaS arrangements, resulting in revenue being recognized ratably over the contract term) compared to five new hospital clients during the third quarter of 2021 (two under a SaaS arrangement). This decrease in perpetual license activity for new hospital installations resulted in a $0.3 million decrease in revenues from the third quarter of 2021. High penetration rates within our Acute Care EHR customer base for our suite of complementary applications resulted in a $0.5 million decrease in the related revenues from add-on sales. Lastly, Post-acute Care EHR nonrecurring revenues were relatively unchanged from amounts during the third quarter of 2021.

~~Costs of Sales~~

Total costs of sales increased by $10.0 million, or 29%, compared to the third quarter of 2021. As a percentage of total revenues, costs of sales increased to 54% of revenues during the third quarter of 2022 compared to 50% during the third quarter of 2021.

Our costs associated with TruBridge sales and support increased by $8.8 million, or 51%, compared to the third quarter of 2021, primarily driven by our recent acquisition of HRG, which contributed total expenses of $5.8 million to the third quarter of 2022. The remaining cost increases for TruBridge are organic in nature, caused by resource expansion necessitated by the growing customer base and improved patient volumes. The gross margin on these services decreased to 45% in the third quarter of 2022 compared to 50% in the third quarter of 2021 due to the addition of HRG, which is mostly comprised of lower margin services.

Costs of Acute Care EHR system sales and support increased by $1.0 million, or 6%, compared to the third quarter of 2021, as a competitive labor market necessitated compensation adjustments during 2022 that were higher than our historical norms and associate travel has increased substantially as the global travel disruptions caused by the COVID-19 pandemic have abated. The gross margin on Acute Care EHR system sales and support decreased to 44% in the third quarter of 2022, compared to 48% in the third quarter of 2021, as high incremental-margin nonrecurring revenues continue to decline due to our continuing strategy of shifting more of the customer license mix from perpetual to SaaS.

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EHR revenues increased by $0.4 million, or 1%, compared to the first quarter of 2022, and were comprised of the following during the respective periods:


	Three Months Ended March 31,
(In thousands)	2023		2022
Recurring EHR revenues (1)
Acute Care EHR	$	27,613	$	27,364
Post-acute Care EHR	3,906		3,895
Total recurring EHR revenues	31,519		31,259
Non-recurring EHR revenues (2)
Acute Care EHR	3,292		3,028
Post-acute Care EHR	380		476
Total non-recurring EHR revenues	3,672		3,504
Total EHR revenue	$	35,191	$	34,763

(1) Mostly comprised of support and maintenance, third-party subscriptions, and SaaS revenues.

(2) Mostly comprised of installation revenues from the sale of our acute care and post-acute care EHR solutions and related applications under a perpetual (non-subscription) licensing model.

Recurring EHR revenues increased by $0.3 million, or 1%, compared to the first quarter of 2022. While Post-acute Care EHR recurring revenues were relatively flat compared to the prior-year period, Acute Care EHR recurring revenues increased by $0.2 million, or 1%, as continued efforts to emphasize SaaS arrangements have led to the accumulation of significant sources of recurring revenue.

Non-recurring EHR revenues increased by $0.2 million, or 5%, compared to the first quarter of 2022. While Post-acute Care EHR nonrecurring revenues decreased by $0.1 million compared to the prior-year period, Acute Care EHR non-recurring revenues increased by $0.3 million, or 9%, behind increased strength in add-on sales.

Patient Engagement revenues decreased by $0.2 million, or 7%, as the first quarter of 2022 benefited from non-recurring service revenue related to onboarding two significant clients.

Costs of ~~Post-acute Care~~Sales

Total costs of sales increased by $7.5 million compared to the first quarter of 2022. As a percentage of total revenues, costs of sales increased to 51% of revenues during the first quarter of 2023 compared to 47% during the first quarter of 2022.

Our costs associated with RCM sales and support increased by $6.8 million, or 33%, compared to the first quarter of 2022, primarily driven by our recent acquisition of HRG and the costs necessary to support the related revenues. The remaining cost increases for RCM are organic in nature, caused by resource expansion necessitated by the growing customer base. The gross margin on these services decreased to 44% in the first quarter of 2023 compared to 50% during the first quarter of 2022, with the primary factors being (i) the addition of HRG, which is comprised of mostly lower margin services; (ii) organic revenue growth in the trailing twelve months has largely come from lower margin services revenue streams; (iii) the loss of a single large customer with a margin profile well beyond our typical customer margin profile; (iv) increased costs associated with enhancing our compliance function within the RCM business unit to accommodate scale; and (v) across-the-board wage increases during mid-2022 that were outside of our normal business practice and in response to heightened labor market challenges at that time.

Costs of EHR system sales and support increased by ~~$0.1~~$1.0 million, or ~~12%~~7%, compared to the ~~third~~first quarter of ~~2021, with~~2022, primarily driven by increased ~~labor and travel costs comprising~~amortization of accumulated contract fulfillment costs. The related gross margins decreased to 54% in the ~~majority~~first quarter of 2023 from 56% in the ~~increase. The gross margin on Post-acute Care EHR system~~first quarter of 2022.

Costs of Patient Engagement sales and support decreased ~~to 67% in~~by $0.3 million, or 32%, as we experienced heightened resource needs during the ~~third~~first quarter of 2022 ~~compared~~ to ~~72%~~support an aggressive onboarding schedule related to recent contract wins. With these costs abating during the trailing twelve months, the related gross margins increased to 73% in the ~~third~~first quarter of ~~2021, as~~2023 from 64% in the ~~increase in costs~~first quarter of ~~sales worked in tandem with a decrease in revenues to reduce margins.~~2022.

Product Development

Product development expenses consist primarily of compensation and other employee-related costs (including stock-based compensation) and infrastructure costs incurred, but not capitalized, for new product development and product enhancements. Product development costs increased by ~~$0.1~~$1.8 million, or 2%22%, compared to the ~~third~~first quarter of ~~2021, as~~2022, primarily due to increased costs ~~associated with~~related to our strategy to migrate to a public cloud environment ~~resource expansion,~~ and increased amortization of capitalized software development costs. While upsizing our development talent caused payroll and related costs ~~were mostly~~to increase by $1.5 million, or 19%, between the first quarter of 2022 and the first quarter of 2023, this cost increase was effectively offset by ~~an increase in~~higher product development labor capitalization. ~~Our recent acquisition of HRG resulted in $0.1 million of incremental product development expenses during the third quarter of 2022.~~

Sales and Marketing

Sales and marketing costs ~~increased~~remained relatively unchanged, decreasing by ~~$2.1~~$0.1 million, or ~~41%~~1%, compared to the third quarter of 2021. Resource expansion resulted in a $0.4 million increase in payroll costs and an improved sales environment resulted in a $0.5 million increase in commission expenses. Marketing program costs increased by $0.4 million due to more aggressive marketing of our solutions and services combined with specific campaigns to increase brand awareness for our portfolio of companies. Lastly, our recent acquisition of HRG resulted in incremental sales and marketing expense of $0.3 million during the thirdfirst quarter of 2022.

General and Administrative

General and administrative expenses ~~decreased~~increased by ~~$0.7~~$1.5 million, or 5%11%, compared to the ~~third~~first quarter of ~~2021. Health claims experience associated with~~2022. Prior to 2023, our ~~self-insured~~ employee health benefits plan ~~improved significantly~~was administered as a self-insured plan, with the Company bearing the risk of claims volatility (partially limited by related stop-loss insurance, as is industry norm). As a result, the related quarterly costs ranged from a low of $2.9 million in the ~~third~~first quarter of ~~2021, resulting in~~2022 to a ~~$0.4~~high of $4.8 million ~~decrease~~ in the ~~related expense despite increased enrollment driven by our recent acquisition~~fourth quarter of ~~HRG. Bad debt expense decreased by $0.8~~2022, with an annual 2022 quarterly average of $4.0 million ~~as receivables collection experience has improved. The combined $1.2~~(averaging $4.4 million ~~decrease in health claims expense and bad debt expense more that offset~~per quarter during the ~~incremental recurring expenses~~last nine months of the year, which included full-period activity related to the HRG acquisition). Effective January 1, 2023, our ~~recent acquisition~~employee health benefits plan is now administered as a fully-insured plan, with full risk transfer to the health insurance carrier related to claims volatility. The cost of ~~HRG, which totaled $0.7 million~~this fully-insured plan during the ~~third~~first quarter of 2023 was $4.2 million, an increase of $1.3 million, or 45%, compared to the costs of the prior self-insured plan during the first quarter of 2022.

Amortization of Acquisition-Related Intangibles

Amortization expense associated with acquisition-related intangible assets increased by ~~$0.8~~$0.3 million, or ~~22%~~9%, compared to the ~~third~~first quarter of ~~2021,~~2022, due mostly to the amortization of intangibles acquired in the HRG acquisition.

Total Operating Expenses

~~Total operating expenses increased by $2.3 million, or 8%, compared to the third quarter of 2021.~~ As a percentage of total revenues, total operating expenses ~~decreased~~remained relatively flat, increasing to ~~40%~~41.5% of revenues in the ~~third~~first quarter of ~~2022,~~2023, compared to ~~44%~~41.4% in the ~~third~~first quarter of ~~2021.~~2022.

Total Other Income (Expense)

Total other income (expense) ~~increased~~decreased to expense of ~~$2.0~~$2.4 million during the ~~third~~first quarter of ~~2022~~2023 compared to ~~expense~~income of ~~$0.7~~$0.5 million during the ~~third~~first quarter of ~~2021, due mostly to a $0.9 million increase in interest expense caused by a~~2022. A rising interest rate environment and a higher level of funded ~~debt. Adding to this increased~~debt caused a $1.8 million increase in interest expense was a $0.6 million loss on contingent consideration. Our acquisition of TruCode in May 2021 included a contingent earnout payment of up to $15 million tied to TruCode's earnings before interest, tax, depreciation, and amortization ("EBITDA") (subject to certain pro-forma adjustments) forexpense. Additionally, during the ~~twelve month period concluding on the anniversary date of the acquisition (the "earnout period"). During the third~~first quarter of 2022, ~~we increased our estimate~~$1.3 million of the ~~eventual earnout payment from $0.9~~original $2.5 million ~~to $1.5 million~~contingent consideration estimated in determining the TruCode purchase price was reversed as ~~certain costs were identified that are specifically excluded from the related purchase agreement's definitions governing EBITDA calculations, increasing our~~updated estimates of TruCode's earnings over the ~~related EBITDA amount.~~earnout period were less than estimated on the date of acquisition. There were no such adjustments to contingent consideration arrangements recorded during the first quarter of 2023.

Income Before Taxes

As a result of the foregoing factors, income before taxes decreased by ~~$0.9~~$5.6 million, to $3.9 million in the ~~third~~first quarter of 2023 compared to $9.5 million in the first quarter of 2022.

Provision for Income Taxes

Our effective tax rate for the three months ended March 31, 2023 increased to 20.8% from 14.4% for the three months ended March 31, 2022. A non-taxable gain of $1.25 million resulting from a partial reversal of the TruCode earnout benefited our effective tax rate by 2.8% for the three months ended March 31, 2022. Additionally, changes in income tax benefits related to stock based compensation resulted in a 2.5% increase in the first quarter of 2023's effective tax rate compared to the first quarter of 2022, ~~compared to~~and the ~~third~~first quarter of ~~2021.~~2023 experienced a shortfall in income tax benefits related to stock based compensation, increasing the period's effective tax rate by 1.3%. Conversely, the first quarter of 2022 experienced a windfall in income tax benefits related to stock based compensation, decreasing the period's effective tax rate by 1.2%.

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~~Provision for Income Taxes~~

Our effective tax rate for the three months ended September 30, 2022 decreased to 26.4% from 28.3% for the three months ended September 30, 2021, resulting in an immaterial impact to income tax expense.

Net Income

Net income for the ~~third~~first quarter of ~~2022~~2023 decreased by ~~$0.6~~$5.0 million to ~~$2.2~~$3.1 million, or ~~$0.15~~$0.21 per basic and diluted share, compared with net income of ~~$2.7~~$8.1 million, or ~~$0.19 per basic and diluted share, for the third quarter of 2021. Net income represented 2.6% of revenue for the third quarter of 2022, compared to 3.9% of revenue for the third quarter of 2021.~~

~~Nine Months Ended September 30, 2022 Compared with Nine Months Ended September 30, 2021~~

~~Revenues~~

~~Total revenues for the first nine months of 2022 increased by $36.8 million, or approximately 18%, compared to the first nine months of 2021.~~

TruBridge revenues increased by $40.8 million, or 41%, compared to the first nine months 2021, as acquisition-fueled growth added to the organic growth of our revenue cycle service and patient engagement offerings. TruCode, acquired in May 2021, contributed $10.2 million of revenues during the first nine months of 2022, compared to only $4.3 million of revenues during the first nine months of 2021, which reflects less than five months' activity. Our acquisition of HRG in March 2022 provided further inorganic revenue growth, contributing $24.5 million of revenues during the first nine months of 2022. Organic revenue growth has materialized as our hospital clients operate in an environment typified by rising costs and increased complexity and are increasingly seeking to alleviate themselves of the ever-increasing administrative burden of operating their own business office functions. This increasing demand for services, coupled with the positive impact of improving hospital patient volumes on TruBridge revenues, resulted in organic revenue growth of $10.5 million, or 11%.

System sales and support revenues decreased by $4.0 million, or 4%, compared to the first nine months of 2021. System sales and support revenues were comprised of the following during the respective periods:
Nine Months Ended September 30,
(In thousands) 2022 2021
Recurring system sales and support revenues (1)
Acute Care EHR $ 81,333 $ 80,792
Post-acute Care EHR 11,504 12,402
Total recurring system sales and support revenues 92,837 93,194
Non-recurring system sales and support revenues (2)
Acute Care EHR 9,467 13,786
Post-acute Care EHR 1,551 913
Total non-recurring system sales and support revenues 11,018 14,699
Total system sales and support revenue $ 103,855 $ 107,893
(1) Mostly comprised of support and maintenance, third-party subscriptions, and SaaS revenues.
(2) Mostly comprised of installation revenues from the sale of our acute care and post-acute care EHR solutions and related applications under a perpetual (non-subscription) licensing model.

Recurring system sales and support revenues decreased by $0.4 million, or less than 1%, compared to the first nine months of 2021. Acute Care EHR recurring revenues increased by $0.5 million, or 1%, as recent efforts to emphasize SaaS arrangements have resulted in the accumulation of significant sources of recurring revenues, albeit at the expense of nonrecurring revenues. Post-acute Care EHR recurring revenues decreased by $0.9 million, or 7%, due to the loss of certain significant customers during early 2022.

Non-recurring system sales and support revenues decreased by $3.7 million, or 25%, compared to the first nine months of 2021. Acute Care EHR non-recurring revenues decreased by $4.3 million compared to the first nine months of 2021, due mostly to a decrease in the number of perpetual license installations of our Acute Care EHR solutions. We installed our Acute Care EHR solutions at 16 new hospital clients during the first nine months of 2022 (all of which are under SaaS arrangements, resulting in revenue being recognized ratably over the contract term) compared to 15 new hospital clients during the first nine months of 2021 (eight under a SaaS arrangement). Post-acute Care EHR nonrecurring revenues increased by $0.6 million compared to the first nine months of 2021 due to a temporarily beneficial shift in license mix.

~~Costs of Sales~~

Total costs of sales increased by $23.5 million, or 23%, compared to the first nine months of 2021. As a percentage of total revenues, costs of sales increased to 52% of revenues during the first nine months of 2022 compared to 50% during the first nine months of 2021.

Our costs associated with TruBridge sales and support increased by $23.5 million, or 47%, compared to the first nine months of 2021, primarily driven by our recent acquisitions of TruCode and HRG, which contributed total expenses of $2.1 million and $18.6 million, respectively, to the first nine months of 2022. Comparatively, the first nine months of 2021 included only $1.0 million of expenses associated with TruCode, which reflects less than five months' activity. The remaining cost increases for TruBridge are organic in nature, caused by resource expansion necessitated by the growing customer base and improved patient volumes. The gross margin on these services decreased to 47% in the first nine months of 2022 compared to 49% in the first nine months of 2021 due to the addition of HRG, which is mostly comprised of lower margin services.

Costs of Acute Care EHR system sales and support decreased by $0.6 million, or 1%, compared to the first nine months of 2021, as the continuing shift in customer preferences towards a SaaS license model resulted in increased capitalization of contract fulfillment costs. The gross margin on Acute Care EHR system sales and support decreased to 47% during the first nine months of 2022, compared to 49% during the first nine months of 2021, as declining recurring revenues were not indicative of our resource needs, resulting in a dynamic of revenue declines outpacing expense declines.

Costs of Post-acute Care EHR system sales and support increased by $0.6 million, or 18%, compared to the first nine months of 2021, with increased labor and travel costs comprising the majority of the increase. The gross margin on Post-acute Care EHR system sales and support decreased to 68% in the first nine months of 2022, compared to 73% in the first nine months of 2021, as the increase in costs of sales worked in tandem with a decrease in revenues to reduce margins..

~~Product Development~~

Product development costs decreased by $0.6 million, or 2%, compared to the first nine months of 2021, with the primary driver being a $4.9 million, or 80%, increase in product development labor capitalization pursuant to the aforementioned change in our method of estimating the labor costs incurred in developing software assets requiring capitalization under ASC 350-40, Internal Use Software. This increased capitalization rate was partially offset by increased amortization of the related assets and increased costs related to our strategy to migrate to a public cloud environment. Combined, our recent acquisitions of TruCode and HRG resulted in $1.5 million of product development expenses during the first nine months of 2022, compared to only $0.5 million during the first nine months of 2021.

~~Sales and Marketing~~

Sales and marketing costs increased by $6.8 million, or 43%, compared to the first nine months of 2021. The first nine months of 2022 marked the return of our in-person National Client Conference, which had migrated to virtual-only sessions since the onset of the COVID-19 pandemic, resulting in incremental expense of $1.1 million. Resource expansion resulted in a $0.9 million increase in payroll costs and an improved sales environment resulted in a $1.3 million increase in commission expenses. Similarly, travel costs have increased by $0.4 million as travel patterns return to pre-COVID-19 levels. Marketing program costs increased by $1.0 million due to more aggressive marketing of our solutions and services combined with specific campaigns to increase brand awareness for our portfolio of companies. Improved confidence in achievement of long-term incentive targets resulted in an increase in stock-based compensation costs of $0.6 million. Lastly, our recent acquisitions of TruCode and HRG resulted in combined sales and marketing expense of $1.4 million during the first nine months of 2022, compared to only $0.2 million during the first nine months of 2021.

~~General and Administrative~~

General and administrative expenses increased by $2.9 million, or 8%, compared to the first nine months of 2021. Volatility in employee health claims coupled with an expanding employee base resulted in a $1.8 million increase in employee benefits costs while expanding resources drove payroll to an increase of $0.6 million and improved confidence in achievement of long-term

incentive targets resulted in an increase in stock-based compensation costs of $0.8 million. Combined, our recent acquisitions of TruCode and HRG resulted in $2.7 million of general and administrative expenses during the first nine months of 2022, compared to only $0.6 million during the first nine months of 2021. These increases in general and administrative expenses were partially offset by a decrease of $2.0 million in severance costs as the aforementioned margin optimization efforts resulted in a significant reduction-in-force during the first nine months of 2021, with no initiatives of such scale during the first nine months of 2022.

~~Amortization of Acquisition-Related Intangibles~~

Amortization expense associated with acquisition-related intangible assets increased by $2.8 million, or 28%, compared to the first nine months of 2021, due mostly to the amortization of intangibles acquired in the TruCode and HRG acquisitions.

~~Total Operating Expenses~~

Total operating expenses increased by $11.9 million, or 14%, compared to the first nine months of 2021. As a percentage of total revenues, total operating expenses decreased slightly to 41% of revenues during the first nine months of 2022, compared to 42% during the first nine months of 2021.

~~Total Other Income (Expense)~~

Total other income (expense) increased to expense of $2.3 million during the first nine months of 2022 compared to expense of $1.1 million during the first nine months of 2021. Our acquisition of TruCode in May 2021 included a contingent earnout payment of up to $15 million tied to TruCode's earnings before interest, tax, depreciation, and amortization ("EBITDA") (subject to certain pro-forma adjustments) for the twelve month period concluding on the anniversary date of the acquisition (the "earnout period"). During the first nine months of 2022, $1.0 million of the original $2.5 million contingent consideration estimated in determining the purchase price was reversed as our estimates of TruCode's earnings over the earnout period were less than estimated at the date of acquisition. This gain on contingent consideration was more than offset by increased interest expense, caused by a rising interest rate environment and a higher level of funded debt.

~~Income Before Taxes~~

~~As a result of the foregoing factors, income before taxes increased by $0.2 million in the first nine months of 2022 compared to the first nine months of 2021.~~

~~Provision for Income Taxes~~

~~Our effective tax rate for the nine months ended September 30, 2022 decreased to 17.9% from 19.0% for the nine months ended September 30, 2021.~~

~~Net Income~~

~~Net income for the first nine months of 2022 increased by $0.3 million to $13.4 million, or $0.91 per basic and diluted share, compared with net income of $13.0 million, or $0.89~~$0.55 per basic and diluted share, for the first ~~nine months~~quarter of ~~2021.~~2022. Net income represented ~~5.5%~~4% of revenue for the first ~~nine months~~quarter of ~~2022,~~2023, compared to ~~6.3%~~10% of revenue for the first ~~nine months~~quarter of ~~2021.~~2022.

Supplemental Segment Information

Our reportable segments have been determined in accordance with ASC 280 - Segment Reporting. We have three reportable operating segments: ~~TruBridge, Acute Care~~RCM, EHR, and ~~Post-acute Care EHR.~~Patient Engagement. We evaluate each of our three operating segments based on segment revenues and segment adjusted EBITDA.

Adjusted EBITDA consists of GAAP net income as reported and adjusts for (i) deferred revenue purchase accounting adjustments arising from purchase allocation adjustments related to business acquisitions; (ii) depreciation expense; (iii) amortization of software development costs; (iv) amortization of acquisition-related intangible assets; (v) stock-based compensation; (vi) severance and other non-recurring charges; (vii) interest expense and other, net; (viii) gain on contingent consideration; and (ix) the provision for income taxes. The segment measurements provided to and evaluated by the chief operating decision makers ("CODM") are described in Note ~~17.~~17 to the condensed consolidated financial statements. These results should be considered in addition to, and not as a substitute for, results reported in accordance with GAAP.

Three Months Ended September 30, Change Nine Months Ended September 30, Change
2022 2021 $ % 2022 2021 $ %
(In thousands)
Revenues by segment:
TruBridge $ 47,878 $ 34,531 $ 13,347 39 % $ 139,569 $ 98,736 $ 40,833 41 %
Acute Care EHR 30,737 31,126 (389) (1) % 90,800 94,578 (3,778) (4) %
Post-acute Care EHR 4,212 4,434 (222) (5) % 13,055 13,315 (260) (2) %
Adjusted EBITDA by segment:
TruBridge $ 8,060 $ 6,840 $ 1,220 18 % $ 27,609 $ 20,216 $ 7,393 37 %
Acute Care EHR 4,584 4,773 (189) (4) % 13,915 15,650 (1,735) (11) %
Post-acute Care EHR 705 624 81 13 % 1,147 2,487 (1,340) (54) %


	Three Months Ended March 31,				Change
	2023		2022		$		%
(In thousands)
Revenues by segment:
RCM	$	48,631	$	40,511	$	8,120	20	%
EHR	35,191		34,763		428		1	%
Patient Engagement	2,411		2,597		(186)		(7)	%


Adjusted EBITDA by segment:
RCM	$	7,898	$	9,581	$	(1,683)	(18)	%
EHR	6,157		6,163		(6)		—	%
Patient Engagement	588		409		179		44	%

Segment Revenues

Refer to the corresponding discussion of revenues for each of our reportable segments previously provided under the Revenues heading of this Management's Discussion and Analysis. There are no intersegment revenues to be eliminated in computing segment revenue.

Segment Adjusted EBITDA - Three Months Ended ~~September 30, 2022~~March 31, 2023 Compared with Three Months Ended ~~September 30, 2021~~March 31, 2022

~~TruBridge~~RCM adjusted EBITDA ~~increased~~decreased by ~~$1.2~~$1.7 million, or 18%, compared to the ~~third~~first quarter of ~~2021.~~2022. Revenue growth of ~~of 39%~~20% was partially offset by a ~~440~~550 basis point decrease in gross margins as growth materialized from lower-margin, resource-intensive service lines. This decrease in gross margins combined with expanded operating expenses to ~~limit~~exert downward pressure on adjusted EBITDA ~~growth~~ despite ~~this dramatic~~a considerable increase in revenues.

~~Acute Care~~ EHR adjusted EBITDA remained relatively flat. Although gross margins decreased by 240 basis points, the EHR segment benefited from decreased sales and marketing and general and administrative expenses in the first quarter of 2023 compared to the first quarter of 2022 as the higher growth RCM segment absorbed an increased proportion of these operating expenses.

Patient Engagement adjusted EBITDA increased by $0.2 million, or 4%44%. ~~The~~Despite a 7% decrease in revenues, a 950 basis point improvement in gross margins, primarily due to the aforementioned decrease in non-recurring revenues caused a $1.4 million decrease in gross profit, which was partially offset by improved operating expenses resulting from increased product development labor capitalization rates.

~~Post-acute Care EHR~~Patient Engagement costs of sales, positively impacted adjusted EBITDA increased by $0.1 million, or 13%, as customer attrition caused a moderate revenue decline while our product development resources experienced a favorable shift in workload mix away from support functions and towards capitalizable projects, resulting in significantly decreased operating expenses.

~~Segment Adjusted EBITDA - Nine Months Ended September 30, 2022 Compared with Nine Months Ended September 30, 2021~~

TruBridge adjusted EBITDA increased by $7.4 million, or 37%, compared to the first nine months of 2021. Revenue growth of 41% was partially offset by a 193 basis point decrease in gross margins, as growth materialized from lower-margin, resource-intensive service lines. This decrease in gross margins combined with expanded operating expenses to limit adjusted EBITDA growth despite this dramatic increase in revenues.

Acute Care EHR adjusted EBITDA decreased by $1.7 million, or 11%, as gross margins decreased 148 basis points but overall operating costs decreased as improved labor capitalization rates drove product development expenses lower, mostly offsetting increased costs associated with our sales and marketing efforts (including the resumption of our in-person National Client Conference) and increased benefits costs.

Post-acute Care EHR adjusted EBITDA decreased by $1.3 million, or 54%. Despite only a slight decrease in related revenues, adjusted EBITDA suffered from the aforementioned gross margin compression of our post-acute care EHR business and increased operating expenses as our product development resources experienced an unfavorable shift in workload mix away from capitalizable projects and towards support functions during the first half of 2022.

~~Liquidity and Capital Resources~~

The Company’s liquidity and capital resources were not materially impacted by COVID-19 and related economic conditions during the nine months ended September 30, 2022. For further discussion regarding the potential future impacts of COVID-19 and related economic conditions on the Company’s liquidity and capital resources, see “COVID-19” in this Management'sEBITDA.

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~~Discussion~~Liquidity and ~~Analysis of Financial Condition and Results of Operations and Part I, "Item 1A. Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2021.~~Capital Resources

Sources of Liquidity

As of ~~September 30, 2022,~~March 31, 2023, our principal sources of liquidity consisted of cash and cash equivalents of ~~$15.6~~$6.8 million and our remaining borrowing capacity under the revolving credit facility of $86.3 million, compared to ~~$11.4~~$7.0 million of cash and cash equivalents and ~~$79.0~~$86.3 million of remaining borrowing capacity under the revolving credit facility as of December 31, ~~2021.~~2022. In ~~conjunction with our acquisition of HHI in~~ January 2016, we entered into a syndicated credit agreement which provided for a $125 million term loan facility and a $50 million revolving credit facility. On June 16, 2020, we entered into an Amended and Restated Credit Agreement that increased the aggregate principal amount of our credit facilities to $185 million, ~~including~~which included a $75 million term loan facility and a $110 million revolving credit facility. On May 2, 2022, we entered into a First Amendment to the Amended ~~and~~ Restated Credit Agreement that further increased the aggregate principal amount of our credit facilities to ~~$260~~$230 million, which ~~includes~~included a $70 million term loan facility and a $160 million revolving credit facility.

As of ~~September 30, 2022,~~March 31, 2023, we had ~~$142.0~~$140.2 million in principal amount of indebtedness outstanding under the credit facilities. ~~In addition, we had operating lease liabilities totaling approximately $8.1 million payable over the next eight years.~~ We believe that our cash and cash equivalents of ~~$15.6~~$6.8 million as of ~~September 30, 2022,~~March 31, 2023, the future operating cash flows of the combined entity, and our remaining borrowing capacity under the revolving credit facility of $86.3 million as of ~~September 30, 2022,~~March 31, 2023, taken together, provide adequate resources to fund ongoing cash requirements for the next twelve months and beyond. We cannot provide assurance that our actual cash requirements will not be greater than we expect as of the date of filing of this Form 10-Q. If sources of liquidity are not available or if we cannot generate sufficient cash flow from operations during the next twelve months, we may be required to obtain additional sources of funds through additional operational improvements, capital market transactions, asset sales or financing from third parties, a combination thereof or otherwise. We cannot provide assurance that these additional sources of funds will be available or, if available, would have reasonable terms. Aside from normal operating cash requirements, obligations under our Credit Agreement (as discussed below) and operating leases, and opportunistic uses of capital in share repurchases and business acquisition transactions, we do not have any material cash commitments or planned cash commitments. Although the Company currently has no obligations related to planned acquisitions, the Company's strategy includes the potential for future acquisitions, which may be funded thorough draws on the credit facilities or the use of the other sources of liquidity described above.

Operating Cash Flow Activities

Net cash provided by operating activities decreased by ~~$4.3~~$2.3 million from ~~$34.5~~$11.8 million provided by operations for the ~~nine~~three months ended ~~September 30, 2021~~March 31, 2022 to ~~$30.2~~$9.5 million provided by operations for the ~~nine~~three months ended ~~September 30, 2022.~~March 31, 2023. The decrease in cash flows provided by operations is primarily due to ~~disadvantageous changes~~the aforementioned decrease in ~~working capital, most notably~~net income, as ~~it relates to an expansion in accounts receivable.~~

~~TruBridge customers are billed monthly in arrears, generally within 10 days of~~ the ~~end-date of the respective month of service.As a result, a significant portion of our accounts receivable are unbilled and accrued at the end of each quarterly reporting period.The acquisition of HRG and eventual inclusion of the related accounts in the TruBridge billing cadence resulted in a significant increase in these unbilled and accrued receivables.This dynamic, coupled with organic revenue growth and timing of customer payments,~~cash flow headwinds caused ~~a significant~~by expansion in accounts receivable ~~during the first nine months of 2022, resulting~~were partially offset by timing-related expansion in ~~a $6.9 million detrimental impact to operating cash flows.Comparatively,~~ accounts ~~receivable contracted during the first nine months of 2021, resulting in a benefit to operating cash flows of $1.3 million.~~payable.

Investing Cash Flow Activities

Net cash used in investing activities decreased by ~~$8.6~~$41.4 million, with ~~$58.4~~$6.2 million used in the ~~nine~~three months ended ~~September 30, 2022~~March 31, 2023 compared to ~~$67.0~~$47.7 million used during the ~~nine~~three months ended ~~September 30, 2021. We~~March 31, 2022. Most notably, we completed our ~~$43.7~~$43.6 million acquisition of HRG during the first quarter of 2022. ~~Conversely, we completed our $59.6 million acquisition of TruCode during the second quarter of 2021. In addition,~~Additionally, cash outflows ~~for the investment in~~related to capitalized software development efforts increased from ~~$6.4~~$4.3 million during the first ~~nine~~three months of ~~2021~~2022 to ~~$14.6~~$6.2 million during the first ~~nine~~three months of ~~2022 due to the aforementioned change in methodology for estimating labor costs eligible for capitalization and a favorable shift in~~2023 as our workload mix has shifted away from ~~support functions~~addressing deficiencies in legacy code related to existing applications towards adding features and ~~towards capitalizable projects.~~functionalities to our cloud-native solutions and increased development efforts related to non-customer-facing, internal-use software.

Financing Cash Flow Activities

During the ~~nine~~three months ended ~~September 30, 2022,~~March 31, 2023, our financing activities were a net ~~source~~use of cash in the amount of ~~$32.3~~$3.4 million, as ~~$48.0~~$2.5 million ~~in borrowings from our revolving line of credit, used to fund our acquisition of HRG, were partially offset by long-term debt principal payments of $8.0 million and $8.2 million~~was used to repurchase shares of our common stock, which are treated as treasury ~~stock.~~stock, while long-term debt principal payments totaled $0.9 million. Financing activities were a net ~~source~~provision of ~~cash in the amount of $37.0~~$40.4 million during the ~~nine~~three months ended ~~September 30, 2021,~~March 31, 2022, as ~~$61.0~~$48.0 million in borrowings from our revolving line of credit were partially offset by long-term ~~debt~~ principal payments of ~~$22.8~~$5.9 million and ~~$1.2~~$1.7 million used to repurchase shares of our common stock.

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On September 4, 2020, our Board of Directors approved a stock repurchase program to repurchase up to $30.0 million in aggregate amount of the Company's outstanding shares of common stock through open market purchases, privately-negotiated transactions, or otherwise in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended. On July 27, 2022, our Board of Directors extended the expiration of the stock repurchase program to September 4, 2024. These shares may be purchased from time to time throughout the duration of the stock repurchase program depending upon market conditions. Our ability to repurchase shares is subject to compliance with the terms of our Amended and Restated Credit Agreement. Concurrent with the authorization of this stock repurchase program, ~~in September 2020,~~ the Board of Directors opted to indefinitely suspend all quarterly dividends.

Credit Agreement

As of ~~September 30, 2022,~~March 31, 2023, we had ~~$68.3~~$66.5 million in principal amount outstanding under the term loan facility and $73.7 ~~million~~ million in principal amount outstanding under the revolving credit facility. Each of our credit facilities continues to bear interest at a rate per annum equal to an applicable margin plus, at our option, either (1) the Adjusted SOFR rate for the relevant interest period, subject to a floor of 0.50%, (2) an alternate base rate determined by reference to the greater of (a) the prime lending rate of Regions, (b) the federal funds rate for the relevant interest period plus one half of one percent per annum and (c) the one month SOFR rate, subject to the aforementioned floor, plus one percent per annum, or (3) a combination of (1) and (2). The applicable margin ~~range~~ for SOFR loans and the letter of credit fee ranges from 1.8% to 3.0%. The applicable margin ~~range~~ for base rate loans ranges from 0.8% to 2.0%, in each case based on the Company's consolidated net leverage ratio.

Principal payments with respect to the term loan facility are due on the last day of each fiscal quarter beginning June 30, 2022, with quarterly principal payments of approximately $0.9 million through March 31, 2027, with maturity on May 2, 2027 or or such earlier date as the obligations under the Amended and Restated Credit Agreement as amended by the First Amendment become due and payable pursuant to the terms of such agreement. Any principal outstanding under the revolving credit facility is due and payable on the maturity date.

The First Amendment provides incremental facility capacity of $75 million, subject to certain conditions. The Amended and Restated Credit Agreement, as amended by the First Amendment, includes a number of restrictive covenants that, among other things and in each case subject to certain exceptions and baskets, impose operating and financial restrictions on the Company and the Subsidiary Guarantors, including the ability to incur additional debt; incur liens and encumbrances; make certain restricted payments, including paying dividends on the Company's equity securities or payments to redeem, repurchase, or retire the Company's equity securities (which are subject to our compliance, on a pro forma basis to give effect to the restricted payment, with the fixed charge coverage ratio and consolidated net leverage ratio described below); enter into certain restrictive agreements; make investments, loans and acquisitions; merge or consolidate with any other person; dispose of assets; enter into sale and leaseback transactions; engage in transactions with affiliates; and materially alter the business we conduct. The First Amendment requires the Company to maintain a minimum fixed charge coverage ratio of 1.25:1.00 throughout the duration of such agreement. Under the First Amendment, the Company is required to comply with a maximum consolidated net leverage ratio of 3.75:1.00 for each quarter through March 31, 2023, after which time the maximum consolidated net leverage ratio will be 3.50:1.00. Further, under the First Amendment, in connection with any acquisition by the Company exceeding $25 million, the Company may elect to increase the maximum permitted consolidated net leverage ratio for the fiscal quarter in which the acquisition occurs and each of the following three fiscal quarters by 0.50:1.00 above the otherwise permitted maximum. If the consolidated net leverage ratio is less than 2.50:1:00, there is no limit on the incremental ~~facilities.~~facility. The Amended and Restated Credit Agreement also contains customary representations and warranties, affirmative covenants and events of default. We believe that we were in compliance with the covenants contained in such agreement as of ~~September 30,~~March 31, 2023. On March 10, 2023, the calculation of the fixed charge coverage ratio was amended to specifically exclude from the definition of fixed charges the Company's share repurchases conducted during the third and fourth quarters of 2022. Any failure by us to comply with this or another covenant in the future may result in an event of default. There can be no assurance that we will be able to continue to comply with this covenant or obtain amendments to avoid future covenant violations, or that such amendments will be available on commercially acceptable terms.

penalty, subject to customary “breakage” costs with respect to prepayments of SOFR rate loans made on a day other than the last day of any applicable interest period.

Backlog

Backlog consists of revenues we reasonably expect to recognize over the next twelve months under ~~all~~ existing ~~contracts, including those with remaining performance obligations that have original expected durations of one year or less and those with fees that are variable in which we estimate future revenues.~~contracts. The revenues to be recognized may relate to a combination of one-time fees for system sales and recurring fees for support and maintenance and ~~TruBridge~~RCM services. As of ~~September 30, 2022,~~March 31, 2023, we had a twelve-month backlog of approximately $7$8 million in connection with non-recurring system purchases and approximately ~~$316~~$324 million in connection with recurring payments under support and maintenance ~~Cloud EHR contracts,~~ and ~~TruBridge services, $32 million of which was attributable to HRG.~~RCM services. As of ~~September 30, 2021,~~March 31, 2022, we had a twelve-month backlog of approximately $6 million in connection with non-recurring system purchases and approximately ~~$272~~$324 million in connection with recurring payments under support and maintenance ~~Cloud EHR contracts,~~ and ~~TruBridge~~RCM services.

Bookings

Bookings is a key operational metric used by management to assess the relative success of our sales generation efforts, and were as follows for the three ~~and nine~~ months ended ~~September 30, 2022~~March 31, 2023 and ~~2021:~~2022:
Three Months Ended September 30, Nine Months Ended September 30,
(In thousands) 2022 2021 2022 2021
TruBridge (1)
$ 11,532 $ 13,073 37,260 22,009
System sales and support (2)
Acute Care EHR 7,982 15,298 $ 24,565 $ 30,437
Post-acute Care EHR 1,024 951 2,909 2,204
Total system sales and support 9,006 16,249 27,474 32,641
Total bookings $ 20,538 $ 29,322 $ 64,734 $ 54,650
(1) Generally calculated as the total contract price (for non-recurring, project-related amounts) and annualized contract value (for recurring amounts).
(2) Generally calculated as the total contract price (for system sales) and annualized contract value (for support).


	Three Months Ended March 31,
(In thousands)	2023		2022
RCM (1)	$	12,100	$	8,573
EHR(2)	8,318		10,246
Patient engagement (1)	476		1,578
Total bookings	$	20,894	$	20,397
(1) Generally calculated as the total contract price (for non-recurring, project-related amounts) and annualized contract value (for recurring amounts).
(2) Generally calculated as the total contract price (for system sales) including annualized contract value (for support) for perpetual license system sales and total contract price for SaaS sales.

~~TruBridge~~RCM bookings during the ~~third~~first quarter of 2023 increased by $3.5 million, or 41%, from the first quarter of 2022 decreased by $1.5 million, or 12%, from the third quarter of 2021. TruBridge bookings during the third quarter of 2021 were a then-record, propelled by large international client wins for Get Real Health's patient engagement solutions. The lack of any such large Get Real Health international client wins during the third quarter of 2022 resulted in a decrease in Get Real Health bookings of $5.1 million, which was largely offset by continuedas we experienced strength in ~~our core markets for TruBridge services, particularly as it relates to~~ bookings from our existing EHR customer ~~base. Compared~~base and new sales of our TruCode Encoder products. The increasing complexity of our typical customer's hospital revenue cycle combined with domestic labor shortages have spurred growing demand for outsourced RCM services, which has resulted in increased bookings from within our EHR customer base of $1.7 million, or 41%. TruCode, acquired in May 2021, continues to establish itself as a provider of a competitive solution in an industry heavily dominated by a small number of suppliers. With a renewed focus on selling this high-margin product, bookings related to TruCode increased to $1.8 million in the first ~~nine months~~quarter of ~~2021, TruBridge~~2023 from slightly more than $0.1 million in the first quarter of 2022.

EHR bookings during the first ~~nine months~~quarter of 2023 decreased by $1.9 million, or 19%, from the first quarter of 2022, ~~increased by $15.3~~primarily due to a $2.1 million or 69%, as sales activities during the first nine months of 2021 suffered from a number of incremental headwinds, chief among them being (a) COVID-19 related distractions, including increased infection rates for certain geographies and widespread focus on eventual vaccine rollouts, (b) reorganization transitions related to our February 2021 reduction-in-force, and (c) lower-value regulatory purchases required by the Centers for Medicare and Medicaid Services' Hospital Price Transparency mandate requiring hospitals to provide clear, accessible pricing information online. These topics disproportionately dominated sales discussions and resources, with the related headwinds beginning to dissipate during the third quarter of 2021.

decrease in Acute Care EHR bookings ~~during the third quarter of 2022~~resulting from a challenging decision environment for new Acute Care EHR system sales arrangements.

Patient engagement bookings decreased by ~~$7.3~~$1.1 million, or ~~48%, compared to the third quarter of 2021 and decreased by $5.9 million during the first nine months of 2022, or 19%~~70%, compared to the first ~~nine months~~quarter of ~~2021 as the decision environment for new system sales arrangements has proven particularly challenging.~~

~~Post-acute Care EHR bookings during the third~~2022. The first quarter of 2022 ~~increased by $0.1 million, or 8%, over~~benefited from one reseller's purchases of block licenses for the ~~third~~deployment of Get Real Health's products in Canada, with no such large purchases in the first quarter of ~~2021 and increased by $0.7 million during the first nine months~~2023. As a relatively small operator in a still-nascent market, volatility in bookings is expected to remain a characteristic of ~~2022, or 32%, over the first nine months of 2021~~our patient engagement business as the ~~improved sales environment worked in tandem with recent product innovations designed~~industry matures and the business grows to ~~improve the competitive position of our AHT products.~~

scale.

Critical Accounting Policies and Estimates

Our Management Discussion and Analysis is based upon our condensed consolidated financial statements, which have been prepared in accordance with U.S. GAAP. The preparation of these financial statements requires us to make subjective or complex judgments that may affect the reported financial condition and results of operations. We base our estimates on historical experience and other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the reported values of assets, liabilities, revenues, expenses and other financial amounts that are not readily apparent from other sources. Actual results may differ from these estimates and these estimates may differ under different assumptions or conditions. We continually evaluate the information used to make these estimates as our business and the economic environment changes.

In our Annual Report on Form 10-K for the year ended December 31, ~~2021,~~2022, we identified our critical accounting polices and estimates related to revenue recognition, allowance for credit losses, ~~income taxes,~~estimates, business combinations, including purchased intangible assets, and software development costs. There have been no significant changes to these critical accounting policies during the ~~nine~~three months ended ~~September 30, 2022.~~

March 31, 2023.


Item 3.			Quantitative and Qualitative Disclosures about Market Risk.

Our exposure to market risk relates primarily to the potential ~~change~~fluctuations in the Secured Overnight Financing Rate ("SOFR"), which replaced the British Bankers Association London Interbank Offered Rate ("LIBOR") as the new ~~banchmark~~benchmark interest rate for our credit ~~facililties.~~facilities. We had ~~$142.0~~$140.2 million of outstanding borrowings under our credit facilities with Regions Bank at ~~September 30, 2022.~~March 31, 2023. The term loan facility and revolving credit facility bear interest at a rate per annum equal to an applicable margin plus, at our option, either (1) the Adjusted SOFR rate for the relevant interest period, subject to a floor of 0.50%, (2) an alternate base rate determined by reference to the greater of (a) the prime lending rate of Regions, (b) the federal funds rate for the relevant interest period plus one half of one percent per annum and (c) the one month SOFR rate, subject to the aforementioned floor, plus one percent per annum, or (3) a combination of (1) and (2). Accordingly, we are exposed to fluctuations in interest rates on borrowings under the credit facilities. A one hundred basis point change in interest rate on our borrowings outstanding as of ~~September 30, 2022~~March 31, 2023 would result in a change in interest expense of approximately $1.4 million annually.

We did not have investments and do not utilize derivative financial instruments to manage our interest rate risks.


Item 4.			Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

We maintain disclosure controls and procedures that are designed to provide reasonable assurance that the information required to be disclosed by us in reports that we file or submit under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), is recorded, processed, summarized and reported within the time periods specified in the rules and forms promulgated by the Securities and Exchange Commission, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure. Because of the inherent limitations to the effectiveness of any system of disclosure controls and procedures, no evaluation of disclosure controls and procedures can provide absolute assurance that all control issues and instances of fraud, if any, with a company have been prevented or detected on a timely basis. Even disclosure controls and procedures determined to be effective can only provide reasonable assurance that their objectives are achieved.

As of the end of the period covered by this report, we carried out an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange Act Rule 13a-15(e)) pursuant to Rule 13a-15 of the Exchange Act. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures are effective at the reasonable assurance level.

Changes in Internal Control over Financial Reporting

On March 1, 2022, we acquired HRG, as further described in Note 4 of the notes to the condensed consolidated financial statements. We continue to integrate policies, processes, people, technology, and operations for our combined operations, and we will continue to evaluate the impact of any related changes to internal control over financial reporting during the fiscal year.

There were no changes in the Company’s internal control over financial reporting (as defined in Exchange Act Rule 13a-15(f)) during the quarter ended ~~September 30, 2022~~March 31, 2023 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

Consistent with the guidance issued by the Securities and Exchange Commission that an assessment of internal control over financial reporting of a recently acquired business may be omitted from management's evaluation, management has excluded HRG, which was acquired March 1, 2022, from its assessment. The assets of HRG excluded from our assessment represented approximately 11% of the Company's total assets as of September 30, 2022 and approximately 1% of the Company's consolidated revenues for the nine months ended September 30, 2022.

4237

PART II

OTHER INFORMATION


Item 1.			Legal Proceedings.

From time to time, we ~~are~~have been and may again become involved in ~~routine litigation that arises~~legal proceedings arising in the ordinary course of our business. We are not ~~currently involved in~~presently a party to any ~~claims outside the ordinary course~~litigation or legal proceedings that we believe to be material and we are not aware of any pending or threatened litigation against us that we believe could have a material adverse effect on our business, ~~that are material to our~~operating results, financial condition or ~~results~~cash flows. See Note 15 – Commitments and Contingencies included in the notes to our condensed consolidated financial statements included elsewhere in this Form 10-Q for information concerning other potential contingencies.

On November 2, 2022, the Company received a subpoena from the U.S. Securities and Exchange Commission (the “SEC”) primarily relating to certain accounting matters, including, but not limited to those relating to revenue recognition and impairment testing of ~~operations.~~goodwill, during the period from May 1, 2019 to the date of the subpoena. The Company is cooperating in providing documents and information to the SEC in connection with the subpoena and intends to continue to do so. The Company cannot predict the timing or outcome of this investigation.


Item 1A.			Risk Factors.

In addition to the other information set forth in this report, you should carefully consider the factors discussed in Part I, "Item 1A. Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, ~~2021,~~2022, which could materially affect our business, financial condition or future results. The risks described in our Annual Report on Form 10-K are not the only risks facing our Company. Additional risks and uncertainties not currently known to us or that we currently deem immaterial also may materially adversely affect our business, financial condition or operating results. There have been no material changes to the risk factors disclosed in Part 1, "Item 1A. Risk Factors" in our Annual Report on Form ~~10-K.~~10-K except for the following:

The risk factor "Economic, market, and other factors may cause a decline in spending for information technology and services by our current and prospective clients which may result in less demand for our products, lower prices and, consequently, lower revenues and a lower revenue growth rate" under the heading RISKS RELATED TO OUR INDUSTRY is revised as follows:

The purchase of our information system involves a significant financial commitment by our clients. At the same time, the healthcare industry faces significant financial pressures that could adversely affect overall spending on healthcare information technology and services. To the extent spending for healthcare information technology and services declines or increases slower than we anticipate, demand for our products and services, as well as the prices we charge, could be adversely affected. Accordingly, we cannot assure you that we will be able to increase or maintain our revenues or our revenue growth rate.

In addition, a government shutdown or the U.S. government’s failure to raise the debt ceiling, which increases the possibility of a default by the U.S. government on its debt obligations, or related credit-rating downgrades could have adverse effects on the broader global economy and contribute to, or worsen, an economic recession. This unpredictability could cause our customers to delay or reduce their capital expenditures and spending on our products, which would delay and lengthen sales cycles and negatively affect the overall demand for our products. Worsening economic instability could result in a cancellation of such contracts or otherwise adversely affect spending for information technology and limit our ability to forecast future demand for our products and services, which could reduce expected revenues.

The following risk factor is added under the heading RISKS RELATED TO OUR COMMON STOCK AND OTHER GENERAL RISKS.

Bank failures or intervention by banking regulators may have an adverse impact on our business.

We maintain domestic cash deposits in Federal Deposit Insurance Corporation ("FDIC") insured banks, which may exceed the FDIC insurance limits. The failure of a bank, or events involving limited liquidity, defaults, non-performance or other adverse conditions in the financial or credit markets impacting financial institutions at which we maintain balances, or concerns or rumors about such events, may lead to disruptions in access to our bank deposits or otherwise adversely impact our liquidity and financial performance. There can be no assurance that our deposits in excess of the FDIC or other comparable insurance

limits will be backstopped by the U.S. or applicable foreign government, or that any bank or financial institution with which we do business will be able to obtain needed liquidity from other banks, government institutions or by acquisition in the event of a failure or liquidity crisis.

Bank failures or interventions by banking regulators with respect to bank closures, legislation or regulation, and reaction to systematic risk assessments in the national and international banking industries may adversely affect our access to capital, which may adversely impact our operation and financial results. Bank failures, or changes in legislation and regulation, may adversely impact other entities that would, in turn, impact us. If our customers or other parties on whom we rely are affected by issues in the banking industry it may have an adverse impact on our operational and financial performance.


Item 2.			Unregistered Sales of Equity Securities and Use of Proceeds.

Repurchases of Equity Securities

The following table provides information about our repurchases of common stock during the three months ended ~~September 30, 2022:~~March 31, 2023:

Period Total Number of Shares Purchased Average Price Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(1)
Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs(2)
Beginning of Period $ 25,562,194
July 1, 2022 - July 31, 2022 — $ — — 25,562,194
August 1, 2022 - August 31, 2022 66,297 30.95 66,297 23,510,576
September 1, 2022 - September 30, 2022 67,223 28.99 67,223 $ 21,561,995
Total 133,520 $ 29.96 133,520
(1) Shares purchased during the three months ended September 30, 2022 pursuant to our previously announced stock repurchase program.
(2) On September 4, 2020, our Board of Directors approved a stock repurchase program under which we were authorized to repurchase up to $30.0 million of our common stock through September 3, 2022. On July 27, 2022, the Board of Directors extended the expiration date of the stock repurchase program to September 4, 2024. Any future stock repurchase transactions may be made through open market purchases, privately-negotiated transactions, or otherwise in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended.


Period	Total Number of Shares Purchased(1)	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(2)	Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs(3)
Beginning of Period					$	17,888,286
January 1, 2023 - January 31, 2023	43,255	$	28.26	43,255	16,665,904
February 1, 2023 - February 28, 2023	6,534	29.69		6,534	16,471,896
March 1, 2023 - March 31, 2023	36,095	29.58		—	$	16,471,896
Total	85,884	$	28.92	49,789

(1) We repurchased 36,095 shares during the three months ended March 31, 2023 that were not made pursuant to our previously announced stock repurchase program, but were purchased to fund required tax withholdings related to the vesting of restricted stock. Share withheld to cover required tax withholdings related to the vesting of restricted stock do not reduce our total share repurchase authority.
(2) Shares purchased during the three months ended March 31, 2023 pursuant to our previously announced stock repurchase program.
(3) On September 4, 2020, our Board of Directors approved a stock repurchase program under which we were authorized to repurchase up to $30.0 million of our common stock through September 3, 2022. On July 27, 2022, the Board of Directors extended the expiration date of the stock repurchase program to September 4, 2024. Any future stock repurchase transactions may be made through open market purchases, privately-negotiated transactions, or otherwise in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended.


Item 3.			Defaults Upon Senior Securities.

Not applicable.


Item 4.			Mine Safety Disclosures.

Not applicable.


Item 5.			Other Information.

None.

4439


Item 6.			Exhibits.


~~2.1~~						First Amendment to Stock Purchase Agreement, dated June 28, 2022, by and among Computer Programs and Systems, Inc., Healthcare Resource Group, Inc., the Sellers named therein, and the Securityholder Representative

3.1						Certificate of Incorporation (filed as Exhibit 3.4 to CPSI’s Registration Statement on Form S-1 (Registration No. 333-84726) and incorporated herein by reference)

3.2						Amended and Restated Bylaws (filed as Exhibit 3 .1 3.1 to CPSI’s Current Report on Form 8-K dated October 2 6 ~~, 20~~22 26, 2022 and incorporated herein by reference)



10.1						~~Employment~~Confidential General Release of Claims and Separation Agreement, dated ~~July 1, 2022,~~January 11, 2023, by and between ~~the Company~~Computer Programs and ~~Christopher L. Fowler~~Systems, Inc. and Troy D. Rosser (filed as Exhibit 10.1 to CPSI’s Current Report on Form 8-K dated ~~July 7, 2022~~January12, 2023 and incorporated herein by reference)

10.2						~~Restricted Stock Award~~ Agreement, dated ~~July 1, 2022,~~January 11, 2023, by and between ~~the Company~~Computer Programs and ~~Christopher L. Fowler~~Systems, Inc. and Troy D. Rosser (filed as Exhibit 10.2 to CPSI’s Current Report on Form 8-K dated ~~July 7, 2022~~January 12, 2023 and incorporated herein by reference)

10.3						Second Amendment, dated March 10, 2023, to the Amended and Restated Credit Agreement, dates as of June 16, 2020, by and among Computer Programs and Systems, Inc., certain of its subsidiaries, as guarantors, certain lenders named therein, and Regions Bank, as administrative agent and collateral agent (filed as Exhibit 10.22 to CPSI's Annual Report on Form 10-K for the period ended December 31, 2022 and incorporated herein by reference)

31.1						Certification of the Chief Executive Officer pursuant to Rule 13a-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2						Certification of the Chief Financial Officer pursuant to Rule 13a-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32.1						Certifications of the Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101						The following financial statements from the Company’s Quarterly Report on Form 10-Q for the quarter ended ~~September 30, 2022,~~March 31, 2023, formatted in inline eXtensible Business Reporting Language (iXBRL): (i) Condensed Consolidated Balance Sheets, (ii) Condensed Consolidated Statements of Income, (iii) Condensed Consolidated Statement of Stockholders' Equity, (iv) Condensed Consolidated Statements of Cash Flows, and (v) Notes to Condensed Consolidated Financial Statements

104						Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101)

*Certain annexes and schedules have been omitted pursuant to Item 601(a)(5) of Regulation S-K. CPSI hereby agrees to furnish supplementally copies of any of the omitted documents to the SEC upon its request.

4540

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

COMPUTER PROGRAMS AND SYSTEMS, INC.

~~11/7/2022~~5/10/2023

By:

/s/ Christopher L. Fowler

Christopher L. Fowler

President and Chief Executive Officer

~~11/7/2022~~5/10/2023

By:

/s/ Matt J. Chambless

Matt J. Chambless

Chief Financial Officer

4641


	Three Months Ended September 30,				Nine Months Ended September 30,
(In thousands, except per share data)	2022		2021		2022		2021
Pro forma revenues	$	82,827	$	78,395	$	249,764	$	231,049
Pro forma net income	$	2,285	$	2,146	$	13,973	$	11,520
Pro forma diluted earnings per share	$	0.16	$	0.15	$	0.95	$	0.78


			Fair Value at September 30, 2022 Using
	Carrying Amount at		Quoted Prices in Active Markets for Identical Assets		Significant Other Observable Inputs		Significant Unobservable Inputs
(In thousands)	9/30/2022		(Level 1)		(Level 2)		(Level 3)
Description
Contingent consideration	$	1,508	$	—	$	—	$	1,508
Total	$	1,508	$	—	$	—	$	1,508


			Fair Value at December 31, 2021 Using
	Carrying Amount at		Quoted Prices in Active Markets for Identical Assets		Significant Other Observable Inputs		Significant Unobservable Inputs
(In thousands)	12/31/2021		(Level 1)		(Level 2)		(Level 3)
Description
Contingent consideration	$	2,500	$	—	$	—	$	2,500
Total	$	2,500	$	—	$	—	$	2,500


Period	Total Number of Shares Purchased	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(1)	Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs(2)
Beginning of Period					$	25,562,194
July 1, 2022 - July 31, 2022	—	$	—	—	25,562,194
August 1, 2022 - August 31, 2022	66,297	30.95		66,297	23,510,576
September 1, 2022 - September 30, 2022	67,223	28.99		67,223	$	21,561,995
Total	133,520	$	29.96	133,520

(1) Shares purchased during the three months ended September 30, 2022 pursuant to our previously announced stock repurchase program.
(2) On September 4, 2020, our Board of Directors approved a stock repurchase program under which we were authorized to repurchase up to $30.0 million of our common stock through September 3, 2022. On July 27, 2022, the Board of Directors extended the expiration date of the stock repurchase program to September 4, 2024. Any future stock repurchase transactions may be made through open market purchases, privately-negotiated transactions, or otherwise in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended.