UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C.  20549
 
FORM 10-Q
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the Quarterly Period Ended November 30, 2020May 31, 2021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
Commission File Number:  1-31420
 
CARMAX, INC.
(Exact name of registrant as specified in its charter)
 
Virginia54-1821055
(State or other jurisdiction of incorporation)(I.R.S. Employer Identification No.)
12800 Tuckahoe Creek Parkway23238
Richmond,Virginia
(Address of Principal Executive Offices)(Zip Code)
(804) 747-0422
(Registrant’s telephone number, including area code)
 
N/A
(Former name, former address and former fiscal year, if changed since last report)
 
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common StockKMXNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.   Yes      No   
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No   
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. 
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes       No  
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
Class Outstanding as of December 31, 2020June 24, 2021
Common Stock, par value $0.50 162,541,451162,935,057
Page 1


CARMAX, INC. AND SUBSIDIARIES
 
TABLE OF CONTENTS
 
 
Page
No.
PART I.FINANCIAL INFORMATION  
 Item 1.Financial Statements: 
  Consolidated Statements of Earnings (Unaudited) – 
  Three and Nine Months Ended November 30,May 31, 2021 and 2020 and 2019
    
  Consolidated Statements of Comprehensive Income (Unaudited) – 
  Three and Nine Months Ended November 30,May 31, 2021 and 2020 and 2019
    
  Consolidated Balance Sheets (Unaudited) – 
  November 30, 2020May 31, 2021 and February 29, 202028, 2021
    
  Consolidated Statements of Cash Flows (Unaudited) – 
  NineThree Months Ended November 30,May 31, 2021 and 2020 and 2019
    
Consolidated Statements of Shareholders’ Equity (Unaudited) –
Three and Nine Months Ended November 30,May 31, 2021 and 2020 and 2019
  Notes to Consolidated Financial Statements (Unaudited)
Item 2.Management’s Discussion and Analysis of Financial Condition and
 Results of Operations
 Item 3.Quantitative and Qualitative Disclosures About Market Risk
 Item 4.Controls and Procedures
PART II.OTHER INFORMATION 
 Item 1.Legal Proceedings
 Item 1A.Risk Factors
 Item 2.Unregistered Sales of Equity Securities and Use of Proceeds
 Item 6.Exhibits
SIGNATURES

Page 2


PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

CARMAX, INC. AND SUBSIDIARIES
Consolidated Statements of Earnings
(Unaudited)
 
 
 
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
(In thousands except per share data)(In thousands except per share data)2020
%(1)
2019
%(1)
2020
%(1)
2019
%(1)
(In thousands except per share data)2021
%(1)
2020
%(1)
SALES AND OPERATING REVENUES:SALES AND OPERATING REVENUES:  SALES AND OPERATING REVENUES:
Used vehicle salesUsed vehicle sales$4,209,748 81.2 $4,028,811 84.1 $11,385,183 82.6 $12,915,763 84.1 Used vehicle sales$6,157,344 80.0 $2,786,202 86.3 
Wholesale vehicle salesWholesale vehicle sales828,362 16.0 610,983 12.8 1,990,296 14.4 1,951,718 12.7 Wholesale vehicle sales1,374,357 17.9 342,852 10.6 
Other sales and revenuesOther sales and revenues146,834 2.8 150,234 3.1 410,413 3.0 490,016 3.2 Other sales and revenues165,898 2.2 99,728 3.1 
NET SALES AND OPERATING REVENUESNET SALES AND OPERATING REVENUES5,184,944 100.0 4,790,028 100.0 13,785,892 100.0 15,357,497 100.0 NET SALES AND OPERATING REVENUES7,697,599 100.0 3,228,782 100.0 
COST OF SALES:COST OF SALES:COST OF SALES:
Used vehicle cost of salesUsed vehicle cost of sales3,791,134 73.1 3,615,704 75.5 10,223,875 74.2 11,549,445 75.2 Used vehicle cost of sales5,560,337 72.2 2,524,676 78.2 
Wholesale vehicle cost of salesWholesale vehicle cost of sales713,961 13.8 504,177 10.5 1,669,595 12.1 1,601,573 10.4 Wholesale vehicle cost of sales1,188,513 15.4 280,922 8.7 
Other cost of salesOther cost of sales48,419 0.9 56,500 1.2 154,666 1.1 156,996 1.0 Other cost of sales24,240 0.3 69,001 2.1 
TOTAL COST OF SALESTOTAL COST OF SALES4,553,514 87.8 4,176,381 87.2 12,048,136 87.4 13,308,014 86.7 TOTAL COST OF SALES6,773,090 88.0 2,874,599 89.0 
GROSS PROFIT GROSS PROFIT 631,430 12.2 613,647 12.8 1,737,756 12.6 2,049,483 13.3 GROSS PROFIT 924,509 12.0 354,183 11.0 
CARMAX AUTO FINANCE INCOME CARMAX AUTO FINANCE INCOME 176,445 3.4 114,033 2.4 374,590 2.7 344,123 2.2 CARMAX AUTO FINANCE INCOME 241,731 3.1 50,950 1.6 
Selling, general and administrative expensesSelling, general and administrative expenses478,797 9.2 484,848 10.1 1,342,721 9.7 1,455,339 9.5 Selling, general and administrative expenses554,069 7.2 324,891 10.1 
Depreciation and amortizationDepreciation and amortization49,890 0.6 48,825 1.5 
Interest expenseInterest expense19,462 0.4 21,843 0.5 65,889 0.5 60,700 0.4 Interest expense20,534 0.3 23,958 0.7 
Other (income) expenseOther (income) expense(887)0 (6,570)(0.1)728 0 (6,786)Other (income) expense(25,577)(0.3)3,295 0.1 
Earnings before income taxesEarnings before income taxes310,503 6.0 227,559 4.8 703,008 5.1 884,353 5.8 Earnings before income taxes567,324 7.4 4,164 0.1 
Income tax provisionIncome tax provision75,203 1.5 54,403 1.1 166,034 1.2 210,854 1.4 Income tax provision130,568 1.7 (814)
NET EARNINGS NET EARNINGS $235,300 4.5 $173,156 3.6 $536,974 3.9 $673,499 4.4 NET EARNINGS $436,756 5.7 $4,978 0.2 
WEIGHTED AVERAGE COMMON SHARES:WEIGHTED AVERAGE COMMON SHARES:  WEIGHTED AVERAGE COMMON SHARES:
BasicBasic163,732 164,273 163,278  165,321  Basic163,151 162,673 
DilutedDiluted165,773 166,534 164,976  167,154  Diluted166,295 163,537 
NET EARNINGS PER SHARE:NET EARNINGS PER SHARE:   NET EARNINGS PER SHARE:
BasicBasic$1.44 $1.05 $3.29  $4.07  Basic$2.68 $0.03 
DilutedDiluted$1.42 $1.04 $3.25  $4.03  Diluted$2.63 $0.03 
 
(1)    Percents are calculated as a percentage of net sales and operating revenues and may not total due to rounding. 
  








See accompanying notes to consolidated financial statements.
Page 3


CARMAX, INC. AND SUBSIDIARIES
Consolidated Statements of Comprehensive Income
(Unaudited)
 
 
 
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
(In thousands)(In thousands)2020201920202019(In thousands)20212020
NET EARNINGSNET EARNINGS$235,300 $173,156 $536,974 $673,499 NET EARNINGS$436,756 $4,978 
Other comprehensive income (loss), net of taxes:Other comprehensive income (loss), net of taxes:   Other comprehensive income (loss), net of taxes:  
Net change in retirement benefit plan unrecognized actuarial lossesNet change in retirement benefit plan unrecognized actuarial losses727 355 2,183 1,066 Net change in retirement benefit plan unrecognized actuarial losses659 728 
Net change in cash flow hedge unrecognized lossesNet change in cash flow hedge unrecognized losses6,775 9,268 (5,036)(15,063)Net change in cash flow hedge unrecognized losses2,278 (16,062)
Other comprehensive income (loss), net of taxesOther comprehensive income (loss), net of taxes7,502 9,623 (2,853)(13,997)Other comprehensive income (loss), net of taxes2,937 (15,334)
TOTAL COMPREHENSIVE INCOME$242,802 $182,779 $534,121 $659,502 
TOTAL COMPREHENSIVE INCOME (LOSS)TOTAL COMPREHENSIVE INCOME (LOSS)$439,693 $(10,356)
 
  
 




































See accompanying notes to consolidated financial statements.
Page 4


CARMAX, INC. AND SUBSIDIARIES
Consolidated Balance Sheets
(Unaudited)
As of November 30As of February 29 As of May 31As of February 28
(In thousands except share data)(In thousands except share data)20202020(In thousands except share data)20212021
ASSETSASSETS  ASSETS  
CURRENT ASSETS:CURRENT ASSETS:  CURRENT ASSETS:  
Cash and cash equivalentsCash and cash equivalents$236,643 $58,211 Cash and cash equivalents$377,954 $132,319 
Restricted cash from collections on auto loans receivableRestricted cash from collections on auto loans receivable492,610 481,043 Restricted cash from collections on auto loans receivable549,578 496,415 
Accounts receivable, netAccounts receivable, net168,979 191,090 Accounts receivable, net413,219 239,070 
InventoryInventory2,780,205 2,846,416 Inventory3,248,849 3,157,159 
Other current assetsOther current assets58,660 86,927 Other current assets101,005 91,833 
TOTAL CURRENT ASSETS TOTAL CURRENT ASSETS 3,737,097 3,663,687 TOTAL CURRENT ASSETS 4,690,605 4,116,796 
Auto loans receivable, net of allowance for loan losses of $431,592 and $157,796 as of November 30, 2020 and February 29, 2020, respectively13,267,364 13,551,711 
Property and equipment, net of accumulated depreciation of $1,386,094 and $1,266,920 as of November 30, 2020 and February 29, 2020, respectively3,043,345 3,069,102 
Auto loans receivable, net of allowance for loan losses of $379,481 and $411,150 as of May 31, 2021 and February 28, 2021, respectivelyAuto loans receivable, net of allowance for loan losses of $379,481 and $411,150 as of May 31, 2021 and February 28, 2021, respectively14,159,044 13,489,819 
Property and equipment, net of accumulated depreciation of $1,452,335 and $1,414,264 as of May 31, 2021 and February 28, 2021, respectivelyProperty and equipment, net of accumulated depreciation of $1,452,335 and $1,414,264 as of May 31, 2021 and February 28, 2021, respectively3,076,173 3,055,563 
Deferred income taxesDeferred income taxes159,209 89,842 Deferred income taxes138,487 164,261 
Operating lease assetsOperating lease assets439,074 449,094 Operating lease assets453,851 431,652 
Other assetsOther assets286,759 258,746 Other assets314,729 283,450 
TOTAL ASSETS TOTAL ASSETS $20,932,848 $21,082,182 TOTAL ASSETS $22,832,889 $21,541,541 
LIABILITIES AND SHAREHOLDERS’ EQUITYLIABILITIES AND SHAREHOLDERS’ EQUITY  LIABILITIES AND SHAREHOLDERS’ EQUITY  
CURRENT LIABILITIES:CURRENT LIABILITIES:  CURRENT LIABILITIES:  
Accounts payableAccounts payable$570,174 $737,144 Accounts payable$1,058,005 $799,333 
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities372,429 331,738 Accrued expenses and other current liabilities401,043 415,465 
Accrued income taxesAccrued income taxes18,322 1,389 Accrued income taxes96,624 218 
Current portion of operating lease liabilitiesCurrent portion of operating lease liabilities30,726 30,980 Current portion of operating lease liabilities30,836 30,953 
Short-term debt1,008 40 
Current portion of long-term debtCurrent portion of long-term debt10,228 9,251 Current portion of long-term debt10,210 9,927 
Current portion of non-recourse notes payableCurrent portion of non-recourse notes payable434,900 424,165 Current portion of non-recourse notes payable496,669 442,652 
TOTAL CURRENT LIABILITIES TOTAL CURRENT LIABILITIES 1,437,787 1,534,707 TOTAL CURRENT LIABILITIES 2,093,387 1,698,548 
Long-term debt, excluding current portionLong-term debt, excluding current portion1,319,496 1,778,672 Long-term debt, excluding current portion1,320,208 1,322,415 
Non-recourse notes payable, excluding current portionNon-recourse notes payable, excluding current portion13,161,504 13,165,384 Non-recourse notes payable, excluding current portion13,840,787 13,297,504 
Operating lease liabilities, excluding current portionOperating lease liabilities, excluding current portion431,068 440,671 Operating lease liabilities, excluding current portion446,497 423,618 
Other liabilitiesOther liabilities454,517 393,873 Other liabilities428,529 434,843 
TOTAL LIABILITIES TOTAL LIABILITIES 16,804,372 17,313,307 TOTAL LIABILITIES 18,129,408 17,176,928 
Commitments and contingent liabilitiesCommitments and contingent liabilities00Commitments and contingent liabilities00
SHAREHOLDERS’ EQUITY:SHAREHOLDERS’ EQUITY:SHAREHOLDERS’ EQUITY:
Common stock, $0.50 par value; 350,000,000 shares authorized; 163,033,971 and 163,081,376 shares issued and outstanding as of November 30, 2020 and February 29, 2020, respectively81,517 81,541 
Common stock, $0.50 par value; 350,000,000 shares authorized; 162,802,762 and 163,172,333 shares issued and outstanding as of May 31, 2021 and February 28, 2021, respectivelyCommon stock, $0.50 par value; 350,000,000 shares authorized; 162,802,762 and 163,172,333 shares issued and outstanding as of May 31, 2021 and February 28, 2021, respectively81,401 81,586 
Capital in excess of par valueCapital in excess of par value1,462,130 1,348,988 Capital in excess of par value1,527,876 1,513,821 
Accumulated other comprehensive lossAccumulated other comprehensive loss(152,924)(150,071)Accumulated other comprehensive loss(115,754)(118,691)
Retained earningsRetained earnings2,737,753 2,488,417 Retained earnings3,209,958 2,887,897 
TOTAL SHAREHOLDERS’ EQUITY TOTAL SHAREHOLDERS’ EQUITY 4,128,476 3,768,875 TOTAL SHAREHOLDERS’ EQUITY 4,703,481 4,364,613 
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY $20,932,848 $21,082,182 TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY $22,832,889 $21,541,541 

See accompanying notes to consolidated financial statements.
Page 5


CARMAX, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows
(Unaudited)
Nine Months Ended November 30 Three Months Ended May 31
(In thousands)(In thousands)20202019(In thousands)20212020
OPERATING ACTIVITIES:OPERATING ACTIVITIES:  OPERATING ACTIVITIES:  
Net earningsNet earnings$536,974 $673,499 Net earnings$436,756 $4,978 
Adjustments to reconcile net earnings to net cash provided by (used in) operating activities:  
Adjustments to reconcile net earnings to net cash (used in) provided by operating activities:Adjustments to reconcile net earnings to net cash (used in) provided by operating activities:  
Depreciation and amortizationDepreciation and amortization180,495 158,226 Depreciation and amortization62,356 58,340 
Share-based compensation expenseShare-based compensation expense73,946 98,177 Share-based compensation expense41,074 25,057 
Provision for loan lossesProvision for loan losses156,147 132,650 Provision for loan losses(24,375)122,018 
Provision for cancellation reservesProvision for cancellation reserves53,511 65,166 Provision for cancellation reserves34,128 13,552 
Deferred income tax benefit(19,529)(744)
Deferred income tax provisionDeferred income tax provision24,751 25,041 
OtherOther5,966 (72)Other(21,037)5,386 
Net decrease (increase) in:  
Net (increase) decrease in:Net (increase) decrease in:  
Accounts receivable, netAccounts receivable, net22,111 (2,887)Accounts receivable, net(174,149)46,072 
InventoryInventory66,211 (163,119)Inventory(91,690)946,986 
Other current assetsOther current assets29,478 (41,869)Other current assets(9,873)(13,769)
Auto loans receivable, netAuto loans receivable, net(73,827)(980,817)Auto loans receivable, net(644,850)433,044 
Other assetsOther assets(8,151)10,185 Other assets(2,853)(3,247)
Net (decrease) increase in:  
Net increase (decrease) in:Net increase (decrease) in:  
Accounts payable, accrued expenses and otherAccounts payable, accrued expenses and other  Accounts payable, accrued expenses and other  
current liabilities and accrued income taxes current liabilities and accrued income taxes(124,092)20,604  current liabilities and accrued income taxes315,784 (382,102)
Other liabilitiesOther liabilities(30,854)(86,905)Other liabilities(57,905)(31,797)
NET CASH PROVIDED BY (USED IN) OPERATING ACTIVITIES868,386 (117,906)
NET CASH (USED IN) PROVIDED BY OPERATING ACTIVITIESNET CASH (USED IN) PROVIDED BY OPERATING ACTIVITIES(111,883)1,249,559 
INVESTING ACTIVITIES:INVESTING ACTIVITIES:  INVESTING ACTIVITIES:  
Capital expendituresCapital expenditures(123,952)(249,177)Capital expenditures(59,145)(62,871)
Proceeds from disposal of property and equipment1,846 
Proceeds from sale of businessProceeds from sale of business617 
Purchases of investmentsPurchases of investments(2,709)(8,438)Purchases of investments(4,701)(2,369)
Sales of investments2,739 1,025 
Sales and returns of investmentsSales and returns of investments86 168 
NET CASH USED IN INVESTING ACTIVITIESNET CASH USED IN INVESTING ACTIVITIES(122,076)(256,587)NET CASH USED IN INVESTING ACTIVITIES(63,143)(65,072)
FINANCING ACTIVITIES:FINANCING ACTIVITIES:  FINANCING ACTIVITIES:  
Increase (decrease) in short-term debt, net968 (708)
Increase in short-term debt, netIncrease in short-term debt, net0 46 
Proceeds from issuances of long-term debtProceeds from issuances of long-term debt1,562,300 4,707,500 Proceeds from issuances of long-term debt388,600 977,500 
Payments on long-term debtPayments on long-term debt(2,022,586)(4,702,807)Payments on long-term debt(391,235)(1,062,578)
Cash paid for debt issuance costsCash paid for debt issuance costs(12,797)(14,849)Cash paid for debt issuance costs(3,910)(2,610)
Payments on finance lease obligationsPayments on finance lease obligations(4,871)(2,813)Payments on finance lease obligations(2,789)(1,370)
Issuances of non-recourse notes payableIssuances of non-recourse notes payable7,947,313 8,596,000 Issuances of non-recourse notes payable3,610,819 1,982,000 
Payments on non-recourse notes payablePayments on non-recourse notes payable(7,940,254)(7,810,958)Payments on non-recourse notes payable(3,014,131)(2,420,291)
Repurchase and retirement of common stockRepurchase and retirement of common stock(158,625)(458,587)Repurchase and retirement of common stock(133,838)(54,140)
Equity issuancesEquity issuances94,295 96,367 Equity issuances21,589 1,706 
NET CASH (USED IN) PROVIDED BY FINANCING ACTIVITIES(534,257)409,145 
NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIESNET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES475,105 (579,737)
Increase in cash, cash equivalents, and restricted cashIncrease in cash, cash equivalents, and restricted cash212,053 34,652 Increase in cash, cash equivalents, and restricted cash300,079 604,750 
Cash, cash equivalents, and restricted cash at beginning of yearCash, cash equivalents, and restricted cash at beginning of year656,390 595,377 Cash, cash equivalents, and restricted cash at beginning of year771,947 656,390 
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH AT END OF PERIODCASH, CASH EQUIVALENTS, AND RESTRICTED CASH AT END OF PERIOD$868,443 $630,029 CASH, CASH EQUIVALENTS, AND RESTRICTED CASH AT END OF PERIOD$1,072,026 $1,261,140 
RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH TO THE CONSOLIDATED BALANCE SHEETS:RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH TO THE CONSOLIDATED BALANCE SHEETS:RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH TO THE CONSOLIDATED BALANCE SHEETS:
Cash and cash equivalentsCash and cash equivalents$236,643 $56,583 Cash and cash equivalents$377,954 $658,022 
Restricted cash from collections on auto loans receivableRestricted cash from collections on auto loans receivable492,610 458,493 Restricted cash from collections on auto loans receivable549,578 480,565 
Restricted cash included in other assetsRestricted cash included in other assets139,190 114,953 Restricted cash included in other assets144,494 122,553 
CASH, CASH EQUIVALENTS AND RESTRICTED CASH AT END OF PERIODCASH, CASH EQUIVALENTS AND RESTRICTED CASH AT END OF PERIOD$868,443 $630,029 CASH, CASH EQUIVALENTS AND RESTRICTED CASH AT END OF PERIOD$1,072,026 $1,261,140 

See accompanying notes to consolidated financial statements.
Page 6


CARMAX, INC. AND SUBSIDIARIES
Consolidated Statements of Shareholders’ Equity
(Unaudited)
Nine Months Ended November 30, 2020Three Months Ended May 31, 2021
    Accumulated      Accumulated 
Common Capital in Other  Common Capital in Other 
SharesCommonExcess ofRetainedComprehensive  SharesCommonExcess ofRetainedComprehensive 
(In thousands)(In thousands)OutstandingStockPar ValueEarningsLossTotal(In thousands)OutstandingStockPar ValueEarningsLossTotal
Balance as of February 29, 2020163,081 $81,541 $1,348,988 $2,488,417 $(150,071)$3,768,875 
Net earnings— — — 4,978 — 4,978 
Other comprehensive loss— — — — (15,334)(15,334)
Share-based compensation expense— — 17,652 — — 17,652 
Repurchases of common stock(515)(258)(4,271)(36,180)— (40,709)
Exercise of common stock options35 18 1,688 — — 1,706 
Stock incentive plans, net shares issued154 77 (5,629)— — (5,552)
Adoption of CECL— — — (153,306)— (153,306)
Balance as of May 31, 2020162,755 $81,378 $1,358,428 $2,303,909 $(165,405)$3,578,310 
Net earnings— — — 296,696 — 296,696 
Other comprehensive income— — — — 4,979 4,979 
Share-based compensation expense— — 12,568 — — 12,568 
Repurchases of common stock— 
Exercise of common stock options1,403 701 89,318 — — 90,019 
Stock incentive plans, net shares issued(14)— — (12)
Balance as of August 31, 2020164,162 $82,081 $1,460,300 $2,600,605 $(160,426)$3,982,560 
Balance as of February 28, 2021Balance as of February 28, 2021163,172 $81,586 $1,513,821 $2,887,897 $(118,691)$4,364,613 
Net earningsNet earnings— — — 235,300 — 235,300 Net earnings— — — 436,756 — 436,756 
Other comprehensive incomeOther comprehensive income— — — — 7,502 7,502 Other comprehensive income— — — — 2,937 2,937 
Share-based compensation expenseShare-based compensation expense— — 9,942 — — 9,942 Share-based compensation expense— — 20,102 — — 20,102 
Repurchases of common stockRepurchases of common stock(1,176)(588)(10,509)(98,152)— (109,249)Repurchases of common stock(998)(499)(9,348)(114,695)— (124,542)
Exercise of common stock optionsExercise of common stock options43 21 2,549 — — 2,570 Exercise of common stock options375 187 21,403 — — 21,590 
Stock incentive plans, net shares issuedStock incentive plans, net shares issued(152)— — (149)Stock incentive plans, net shares issued254 127 (18,102)— — (17,975)
Balance as of November 30, 2020163,034 $81,517 $1,462,130 $2,737,753 $(152,924)$4,128,476 
Balance as of May 31, 2021Balance as of May 31, 2021162,803 $81,401 $1,527,876 $3,209,958 $(115,754)$4,703,481 


Page 7


CARMAX, INC. AND SUBSIDIARIES
Consolidated Statements of Shareholders’ Equity
(Unaudited)
Nine Months Ended November 30, 2019
     Accumulated 
 Common Capital in Other 
 SharesCommonExcess ofRetainedComprehensive 
(In thousands)OutstandingStockPar ValueEarningsLossTotal
Balance as of February 28, 2019167,479 $83,739 $1,237,153 $2,104,146 $(68,010)$3,357,028 
Net earnings— — — 266,744 — 266,744 
Other comprehensive loss— — — — (13,196)(13,196)
Share-based compensation expense— — 18,912 — — 18,912 
Repurchases of common stock(2,953)(1,476)(21,991)(181,368)— (204,835)
Exercise of common stock options727 363 32,888 — — 33,251 
Stock incentive plans, net shares issued142 71 (5,220)— — (5,149)
Balance as of May 31, 2019165,395 $82,697 $1,261,742 $2,189,522 $(81,206)$3,452,755 
Net earnings— — — 233,599 — 233,599 
Other comprehensive loss— — — — (10,424)(10,424)
Share-based compensation expense— — 10,757 — — 10,757 
Repurchases of common stock(1,526)(763)(11,933)(115,666)— (128,362)
Exercise of common stock options1,008 504 52,766 — — 53,270 
Stock incentive plans, net shares issued(42)— — (38)
Balance as of August 31, 2019164,886 $82,442 $1,313,290 $2,307,455 $(91,630)$3,611,557 
Net earnings— — — 173,156 — 173,156 
Other comprehensive income— — — — 9,623 9,623 
Share-based compensation expense— — 8,745 — — 8,745 
Repurchases of common stock(1,270)(635)(10,170)(104,015)— (114,820)
Exercise of common stock options178 89 9,757 — — 9,846 
Stock incentive plans, net shares issued(55)— — (54)
Balance as of November 30, 2019163,795 $81,897 $1,321,567 $2,376,596 $(82,007)$3,698,053 







Three Months Ended May 31, 2020
     Accumulated 
 Common Capital in Other 
 SharesCommonExcess ofRetainedComprehensive 
(In thousands)OutstandingStockPar ValueEarningsLossTotal
Balance as of February 29, 2020163,081 $81,541 $1,348,988 $2,488,417 $(150,071)$3,768,875 
Adoption of CECL— — — (153,306)— (153,306)
Net earnings— — — 4,978 — 4,978 
Other comprehensive loss— — — — (15,334)(15,334)
Share-based compensation expense— — 17,652 — — 17,652 
Repurchases of common stock(515)(258)(4,271)(36,180)— (40,709)
Exercise of common stock options35 18 1,688 — — 1,706 
Stock incentive plans, net shares issued154 77 (5,629)— — (5,552)
Balance as of May 31, 2020162,755 $81,378 $1,358,428 $2,303,909 $(165,405)$3,578,310 

















See accompanying notes to consolidated financial statements.
Page 87


CARMAX, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
(Unaudited)

1.Background

Business. CarMax, Inc. (“we,” “our,” “us,” “CarMax” and “the company”), including its wholly owned subsidiaries, is the nation’s largest and most profitable retailer of used vehicles. We operate in 2 reportable segments:  CarMax Sales Operations and CarMax Auto Finance (“CAF”).  Our CarMax Sales Operations segment consists of all aspects of our auto merchandising and service operations, excluding financing provided by CAF.  Our CAF segment consists solely of our own finance operation that provides financing to customers buying retail vehicles from CarMax.
 
We deliver an unrivaled customer experience by offering a broad selection of quality used vehicles and related products and services at competitive, no-haggle prices using a customer-friendly sales process.  Our omni-channel experience,platform, which gives us the largest addressable market in the used car industry, empowers our retail customers to buy a car on their terms – online, in-store or a seamless combination of both. Customers can choose to complete the car-buying experience in-person at one of our stores; or buy the car online and receive delivery through contactless curbside pickup, available nationwide, or home delivery, available to most customers. We offer customers a range of related products and services, including the appraisal and purchase of vehicles directly from consumers; the financing of retail vehicle purchases through CAF and third-party finance providers; the sale of extended protection plan (“EPP”) products, which include extended service plans (“ESPs”) and guaranteed asset protection (“GAP”); and vehicle repair service.  Vehicles purchased through the appraisal process that do not meet our retail standards are sold to licensed dealers through on-site or virtual wholesale auctions.

Basis of Presentation and Use of Estimates. The accompanying interim unaudited consolidated financial statements include the accounts of CarMax and our wholly owned subsidiaries.  All significant intercompany balances and transactions have been eliminated in consolidation.  These consolidated financial statements have been prepared in conformity with U.S. generally accepted accounting principles (“GAAP”) for interim financial information.  Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements.  In the opinion of management, such interim consolidated financial statements reflect all normal recurring adjustments considered necessary to present fairly the financial position and the results of operations and cash flows for the interim periods presented.  The results of operations for the interim periods are not necessarily indicative of the results to be expected for the full fiscal year.  

The accounting policies followed in the presentation of our interim financial results are consistent with those included in the company’s Annual Report on Form 10-K for the fiscal year ended February 29, 202028, 2021 (the “2020“2021 Annual Report”), with the exception of those related to recent accounting pronouncements adopted in the current fiscal year as disclosed in the company's Quarterly Report on Form 10-Q for the period ended May 31, 2020 (the “first quarter 2021 10-Q”).year. These consolidated financial statements should be read in conjunction with the audited consolidated financial statements and footnotes included in the 2020our 2021 Annual Report and the unaudited consolidated financial statements and footnotes included in the first quarter 2021 10-Q.Report.
 
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and the disclosure of contingent assets and liabilities.  Actual results could differ from those estimates.  In particular, the novel coronavirus (“COVID-19”) pandemic and the resultingcontinues to have an adverse impacts toimpact on global economic conditions as well as our operations,and may impact future estimates including, but not limited to, our allowance for loan losses, inventory valuations, fair value measurements, downward adjustments to investments in equity securities, asset impairment charges, the effectiveness of the company’s hedging instruments, deferred tax valuation allowances, cancellation reserves, actuarial losses on our retirement benefit plans and discount rate assumptions.

Depreciation and amortization previously included in selling, general, and administrative expenses is now separately presented on the consolidated statements of earnings. Prior period amounts have been reclassified to conform to the current period’s presentation. Depreciation and amortization related to other areas of our business, including cost of sales and CAF, is included in its respective line item on the consolidated statements of earnings. Certain other prior year amounts have been reclassified to conform to the current year’s presentation.  Amounts and percentages may not total due to rounding.


Recent Accounting Pronouncements.
Adopted in the Current Period.
In December 2019, the Financial Accounting Standards Board (“FASB”) issued an accounting pronouncement (ASU 2019-12) related to simplifying the accounting for income taxes. We adopted this pronouncement for our fiscal year beginning March 1, 2021, and it did not have a material effect on our consolidated financial statements.

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2. Revenue
 
We recognize revenue when control of the good or service has been transferred to the customer, generally either at the time of sale or upon delivery to a customer.  Our contracts have a fixed contract price and revenue is measured as the amount of consideration we expect to receive in exchange for transferring goods or providing services. We collect sales taxes and other taxes from customers on behalf of governmental authorities at the time of sale.  These taxes are accounted for on a net basis and are not included in net sales and operating revenues or cost of sales. We generally expense sales commissions when incurred because the amortization period would have been less than one year. These costs are recorded within selling, general and administrative expenses. We do not have any significant payment terms as payment is received at or shortly after the point of sale.

Disaggregation of Revenue
Three Months Ended November 30Nine Months Ended November 30Three Months Ended May 31
(In millions)(In millions)2020201920202019(In millions)20212020
Used vehicle salesUsed vehicle sales$4,209.7 $4,028.8 $11,385.2 $12,915.8 Used vehicle sales$6,157.3 $2,786.2 
Wholesale vehicle salesWholesale vehicle sales828.4 611.0 1,990.3 1,951.7 Wholesale vehicle sales1,374.4 342.9 
Other sales and revenues:Other sales and revenues:Other sales and revenues:
Extended protection plan revenuesExtended protection plan revenues101.7 97.0 294.5 321.7 Extended protection plan revenues134.2 73.4 
Third-party finance fees, netThird-party finance fees, net(10.6)(9.4)(36.7)(35.2)Third-party finance fees, net(4.6)(10.7)
Service revenuesService revenues24.6 28.9 70.6 96.3 Service revenues22.2 19.5 
OtherOther31.1 33.7 82.0 107.2 Other14.1 17.5 
Total other sales and revenuesTotal other sales and revenues146.8 150.2 410.4 490.0 Total other sales and revenues165.9 99.7 
Total net sales and operating revenuesTotal net sales and operating revenues$5,184.9 $4,790.0 $13,785.9 $15,357.5 Total net sales and operating revenues$7,697.6 $3,228.8 

Used Vehicle Sales. Revenue from the sale of used vehicles is recognized upon transfer of control of the vehicle to the customer. As part of our customer service strategy, we guarantee the retail vehicles we sell with a 7-day,30-day/1,500 mile, money-back guarantee.  We record a reserve for estimated returns based on historical experience and trends. The reserve for estimated returns is presented gross on the consolidated balance sheets, with a return asset recorded in other current assets and a refund liability recorded in accrued expenses and other current liabilities. We also guarantee the used vehicles we sell with a 90-day/4,000 mile limited warranty. These warranties are deemed assurance-type warranties and are accounted for as warranty obligations. See Note 15 for additional information on this warranty and its related obligation.

Wholesale Vehicle Sales. Wholesale vehicles are sold at our auctions, and revenue from the sale of these vehicles is recognized upon transfer of control of the vehicle to the customer. Dealers also pay a fee to us based on the sale price of the vehicles they purchase. This fee is recognized as revenue at the time of sale. While we provide condition disclosures on each wholesale vehicle sold, the vehicles are subject to a limited right of return. We record a reserve for estimated returns based on historical experience and trends. The reserve for estimated returns is presented gross on the consolidated balance sheets, with a return asset recorded in other current assets and a refund liability recorded in accrued expenses and other current liabilities.

EPP Revenues. We also sell ESP and GAP products on behalf of unrelated third parties, who are primarily responsible for fulfilling the contract, to customers who purchase a retail vehicle.  The ESPs we currently offer on all used vehicles provide coverage up to 60 months (subject to mileage limitations), while GAP covers the customer for the term of their finance contract. We recognize revenue, on a net basis, at the time of sale. We also record a reserve, or refund liability, for estimated contract cancellations. The reserve for cancellations is evaluated for each product and is based on forecasted forward cancellation curves utilizing historical experience, recent trends and credit mix of the customer base.  Our risk related to contract cancellations is limited to the revenue that we receive.  Cancellations fluctuate depending on the volume of EPP sales, customer financing default or prepayment rates, and shifts in customer behavior, including those related to changes in the coverage or term of the product.  The current portion of estimated cancellation reserves is recognized as a component of accrued expenses and other current liabilities with the remaining amount recognized in other liabilities.  See Note 7 for additional information on cancellation reserves.

We are contractually entitled to receive profit-sharing revenues based on the performance of the ESPs administered by third parties. These revenues are a form of variable consideration included in EPP revenues to the extent that it is probable that it will not result in a significant revenue reversal. An estimate of the amount to which we expect to be entitled, subject to various constraints, is recognized upon satisfying the performance obligation of selling the ESP. These constraints include factors that
Page 10


are outside of the company’s influence or control and the length of time until settlement. We apply the expected value method,
Page 9


utilizing historical claims and cancellation data from CarMax customers, as well as external data and other qualitative assumptions. This estimate is reassessed each reporting period with changes reflected in other sales and revenues on our consolidated statements of earnings and other assets on our consolidated balance sheets. As of November 30, 2020May 31, 2021 and February 29, 2020,28, 2021, 0 current or long-term contract asset was recognized related to cumulative profit-sharing payments to which we expect to be entitled.

Third-Party Finance Fees. Customers applying for financing who are not approved or are conditionally approved by CAF are generally evaluated by other third-party finance providers.  These providers generally either pay us or are paid a fixed, pre-negotiated fee per contract.   We recognize these fees at the time of sale.

Service Revenues. Service revenue consists of labor and parts income related to vehicle repair service, including repairs of vehicles covered under an ESP we sell or warranty program. Service revenue is recognized at the time the work is completed.

Other Revenues. Other revenues consist primarily of new vehicle sales at our two new car franchise locationslocation and sales of accessories. Revenue in this category is recognized upon transfer of control to the customer.

3. CarMax Auto Finance
 
CAF provides financing to qualified retail customers purchasing vehicles from CarMax.  CAF provides us the opportunity to capture additional profits, cash flows and sales while managing our reliance on third-party finance sources.  Management regularly analyzes CAF’s operating results by assessing profitability, the performance of the auto loans receivable, including trends in credit losses and delinquencies, and CAF direct expenses.  This information is used to assess CAF’s performance and make operating decisions, including resource allocation.

We typically use securitizations or other funding arrangements to fund loans originated by CAF.  CAF income primarily reflects the interest and fee income generated by the auto loans receivable less the interest expense associated with the debt issued to fund these receivables, a provision for estimated loan losses and direct CAF expenses.

CAF income does not include any allocation of indirect costs.  Although CAF benefits from certain indirect overhead expenditures, we have not allocated indirect costs to CAF to avoid making subjective allocation decisions.  Examples of indirect costs not allocated to CAF include retail store expenses and corporate expenses.  In addition, except for auto loans receivable, which are disclosed in Note 4, CAF assets are not separately reported nor do we allocate assets to CAF because such allocation would not be useful to management in making operating decisions.

Components of CAF Income
Three Months Ended November 30Nine Months Ended November 30Three Months Ended May 31
(In millions)(In millions)2020
(1)
2019
(1)
2020
(1)
2019
(1)
(In millions)2021
(1)
2020
(1)
Interest margin:Interest margin:  Interest margin:
Interest and fee incomeInterest and fee income$288.5 8.5 $278.9 8.4 $851.1 8.5 $820.8 8.4 Interest and fee income$310.3 8.8 $282.5 8.4 
Interest expenseInterest expense(77.1)(2.3)(90.4)(2.7)(243.0)(2.4)(268.4)(2.8)Interest expense(65.8)(1.9)(84.6)(2.5)
Total interest marginTotal interest margin211.4 6.3 188.5 5.7 608.1 6.1 552.4 5.7 Total interest margin244.5 6.9 197.9 5.9 
Provision for loan lossesProvision for loan losses(8.2)(0.2)(49.0)(1.5)(156.1)(1.6)(132.7)(1.4)Provision for loan losses24.4 0.7 (122.0)(3.6)
Total interest margin after provision for loan lossesTotal interest margin after provision for loan losses203.2 6.0 139.5 4.2 452.0 4.5 419.7 4.3 Total interest margin after provision for loan losses268.9 7.6 75.9 2.3 
Total other expenseTotal other expense0 0 (2.2)0 Total other expense0 0 (1.9)(0.1)
Direct expenses:Direct expenses:  Direct expenses:
Payroll and fringe benefit expensePayroll and fringe benefit expense(11.6)(0.3)(10.8)(0.3)(34.2)(0.3)(31.3)(0.3)Payroll and fringe benefit expense(12.6)(0.4)(11.2)(0.3)
Depreciation and amortizationDepreciation and amortization(0.2)0 (0.2)
Other direct expensesOther direct expenses(15.2)(0.4)(14.7)(0.4)(41.0)(0.4)(44.3)(0.5)Other direct expenses(14.4)(0.4)(11.6)(0.3)
Total direct expensesTotal direct expenses(26.8)(0.8)(25.5)(0.8)(75.2)(0.7)(75.6)(0.8)Total direct expenses(27.2)(0.8)(23.0)(0.7)
CarMax Auto Finance incomeCarMax Auto Finance income$176.4 5.2 $114.0 3.4 $374.6 3.7 $344.1 3.5 CarMax Auto Finance income$241.7 6.8 $51.0 1.5 
Total average managed receivablesTotal average managed receivables$13,517.5 $13,239.2 $13,381.6 $12,986.2  Total average managed receivables$14,148.7 $13,408.5 

(1)     Annualized percentage of total average managed receivables.     

Page 1110


4. Auto Loans Receivable
 
Auto loans receivable include amounts due from customers related to retail vehicle sales financed through CAF and are presented net of an allowance for estimated loan losses.  These auto loans represent a large group of smaller-balance homogeneous loans, which we consider to be part of one class of financing receivable and one portfolio segment for purposes of determining our allowance for loan losses. We generally use warehouse facilities to fund auto loans receivable originated by CAF until we elect to fund them through an asset-backed term funding transaction, such as a term securitization or alternative funding arrangement.  We recognize transfers of auto loans receivable into the warehouse facilities and asset-backed term funding transactions (together, “non-recourse funding vehicles”) as secured borrowings, which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of $13.62$14.36 billion as of November 30, 2020May 31, 2021 and $13.61$13.76 billion as of February 29, 2020.28, 2021. See Note 9 for additional information on non-recourse notes payable.

Interest income and expenses related to auto loans are included in CAF income.  Interest income on auto loans receivable is recognized when earned based on contractual loan terms.  All loans continue to accrue interest until repayment or charge-off.  When a charge-off occurs, accrued interest is written off by reversing interest income. Direct costs associated with loan originations are not considered material, and thus, are expensed as incurred.  See Note 3 for additional information on CAF income.

Auto Loans Receivable, Net
As of November 30As of February 29 As of May 31As of February 28
(In millions)(In millions)20202020(In millions)20212021
Asset-backed term fundingAsset-backed term funding$10,878.5 $11,007.1 Asset-backed term funding$11,007.9 $11,008.3 
Warehouse facilitiesWarehouse facilities2,308.0 2,181.7 Warehouse facilities2,856.9 2,314.1 
Overcollateralization (1)
Overcollateralization (1)
337.0 289.0 
Overcollateralization (1)
391.3 345.2 
Other managed receivables (2)
Other managed receivables (2)
112.6 140.0 
Other managed receivables (2)
209.8 179.6 
Total ending managed receivablesTotal ending managed receivables13,636.1 13,617.8 Total ending managed receivables14,465.9 13,847.2 
Accrued interest and feesAccrued interest and fees61.9 56.2 Accrued interest and fees67.9 57.4 
OtherOther1.0 35.5 Other4.7 (3.7)
Less: allowance for loan lossesLess: allowance for loan losses(431.6)(157.8)Less: allowance for loan losses(379.5)(411.1)
Auto loans receivable, netAuto loans receivable, net$13,267.4 $13,551.7 Auto loans receivable, net$14,159.0 $13,489.8 

(1)     Represents receivables restricted as excess collateral for the non-recourse funding vehicles.
(2)     Other managed receivables includes receivables not funded through the non-recourse funding vehicles.

Credit Quality.  When customers apply for financing, CAF’s proprietary scoring models rely on the customers’ credit history and certain application information to evaluate and rank their risk.  We obtain credit histories and other credit data that includes information such as number, age, type of and payment history for prior or existing credit accounts.  The application information that is used includes income, collateral value and down payment.  The scoring models yield credit grades that represent the relative likelihood of repayment.  Customers with the highest probability of repayment are A-grade customers. Customers assigned a lower grade are determined to have a lower probability of repayment.  For loans that are approved, the credit grade influences the terms of the agreement, such as the required loan-to-value ratio and interest rate. After origination, credit grades are generally not updated.

CAF uses a combination of the initial credit grades and historical performance to monitor the credit quality of the auto loans receivable on an ongoing basis.  We validate the accuracy of the scoring models periodically.  Loan performance is reviewed on a recurring basis to identify whether the assigned grades adequately reflect the customers’ likelihood of repayment.

Page 1211


Ending Managed Receivables by Major Credit Grade
As of November 30, 2020As of May 31, 2021
Fiscal Year of Origination (1)
Fiscal Year of Origination (1)
(In millions)(In millions)20212020201920182017Prior to 2017Total
% (2)
(In millions)20222021202020192018Prior to 2018Total
% (2)
AA$2,081.9 $2,393.0 $1,316.6 $686.7 $271.8 $53.8 $6,803.8 49.9 A$1,107.2 $2,481.5 $1,890.9 $974.8 $453.2 $150.9 $7,058.5 48.8 
BB1,507.9 1,571.3 977.8 554.1 246.1 77.2 4,934.4 36.2 B891.8 1,802.0 1,261.5 752.7 392.7 172.3 5,273.0 36.4 
C and otherC and other564.4 594.2 357.6 209.6 122.3 49.8 1,897.9 13.9 C and other407.4 719.4 480.6 279.1 151.1 96.8 2,134.4 14.8 
Total ending managed receivablesTotal ending managed receivables$4,154.2 $4,558.5 $2,652.0 $1,450.4 $640.2 $180.8 $13,636.1 100.0 Total ending managed receivables$2,406.4 $5,002.9 $3,633.0 $2,006.6 $997.0 $420.0 $14,465.9 100.0 

As of February 28, 2021
As of February 29
Fiscal Year of Origination (1)
(In millions)(In millions)
2020 (1)
% (2)
(In millions)20212020201920182017Prior to 2017Total
% (2)
AA$6,915.9 50.8 A$2,782.0 $2,146.5 $1,146.7 $568.9 $199.6 $30.4 $6,874.1 49.6 
BB4,841.2 35.6 B1,993.6 1,424.5 870.1 476.0 195.5 49.2 5,008.9 36.2 
C and otherC and other1,860.7 13.6 C and other786.1 541.6 320.4 182.0 99.8 34.3 1,964.2 14.2 
Total ending managed receivablesTotal ending managed receivables$13,617.8 100.0 Total ending managed receivables$5,561.7 $4,112.6 $2,337.2 $1,226.9 $494.9 $113.9 $13,847.2 100.0 

(1)     Classified based on credit grade assigned when customers were initially approved for financing.
(2)     Percent of total ending managed receivables.

Allowance for Loan Losses.  The allowance for loan losses at November 30, 2020May 31, 2021 represents the net credit losses expected over the remaining contractual life of our managed receivables. The allowance for loan losses is determined using a net loss timing curve, primarily based on the composition of the portfolio of managed receivables and historical gross loss and recovery trends. ForDue to the fact that losses for receivables that havewith less than 18 months of performance history thecan be volatile, our net loss estimate takes into account the credit grades of the receivables andweights both historical losses by credit grade to supplementat origination and actual loss data on the receivables to-date, along with forward loss curves, in estimating future performance. Once the receivables have 18 months of performance history, the net loss estimate reflects actual loss experience of those receivables to date, along with forward loss curves, to predict future performance. The forward loss curves are constructed using historical performance data and show the average timing of losses over the course of a receivable’s life. The net loss estimate is calculated by applying the loss rates developed using the methods described above to the amortized cost basis of the managed receivables.

The output of the net loss timing curve is adjusted to take into account reasonable and supportable forecasts about the future. Specifically, the change in U.S. unemployment rates and the National Automobile Dealers Association (“NADA”) used vehicle price index are used to predict changes in gross loss and recovery rate, respectively. An economic adjustment factor, based upon a single macroeconomic scenario, is developed to capture the relationship between changes in these forecasts and changes in gross loss and recovery rates. This factor is applied to the output of the net loss timing curve for the reasonable and supportable forecast period of two years. After the end of this two-year period, the impact of the economic factor is phased out of the allowance for loan loss calculationwe revert to historical experience on a straight-line basis over a period of 12 months. We periodically consider whether the use of alternative metrics would result in improved model performance and revise the models when appropriate. We also consider whether qualitative adjustments are necessary for factors that are not reflected in the quantitative methods but impact the measurement of estimated credit losses. Such adjustments include the uncertainty of the impacts of recent economic trends on customer behavior. The provisionchange in the allowance for loan losses is recognized through an adjustment to the periodic expense of maintaining an adequate allowance.

provision for loan losses.
Page 1312


Allowance for Loan Losses
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
(In millions)(In millions)2020
% (1)
2019 (2)
% (1)
2020
% (1)
2019 (2)
% (1)
(In millions)2021
% (1)
2020
% (1)
Balance as of beginning of periodBalance as of beginning of period$432.5 3.23 $150.4 1.15 $157.8 1.16 $138.2 1.10 Balance as of beginning of period$411.1 2.97 $157.8 1.16 
Adoption of CECLAdoption of CECL — 202.0  Adoption of CECL 202.0 
Adjusted balance as of beginning of periodAdjusted balance as of beginning of period432.5 3.23 150.4 1.15 359.8 2.64 138.2 1.10 Adjusted balance as of beginning of period411.1 2.97 359.8 2.64 
Charge-offsCharge-offs(49.9) (81.2)(174.5) (223.4) Charge-offs(41.8) (70.7)
Recoveries (3)(2)
Recoveries (3)(2)
40.8  35.4 90.2  106.1  
Recoveries (3)(2)
34.6  26.1 
Provision for loan lossesProvision for loan losses8.2  49.0 156.1  132.7  Provision for loan losses(24.4) 122.0 
Balance as of end of period(3)Balance as of end of period(3)$431.6 3.17 $153.6 1.15 $431.6 3.17 $153.6 1.15 Balance as of end of period(3)$379.5 2.62 $437.2 3.32 

(1)     Percent of total ending managed receivables.
(2)     The comparative information has not been restated and continues to be reported under the accounting guidance in effect during fiscal 2020.
(3)     Net of costs incurred to recover vehicle.
(3)    The allowance for loan losses primarily relates to estimated losses on CAF’s core receivables; $31.4 million and $31.8 million of the total allowance relates to the outstanding CAF Tier 3 loan balances as of May 31, 2021 and February 28, 2021, respectively.
 
During the first quarter of fiscal 2021, we adopted a new accounting pronouncement related to the measurement of credit losses on financial instruments (ASU 2016-13 or “CECL”). The adoption of this pronouncement resulted in the recognition of a $202.0 million increase in2022, the allowance for loan losses decreased $31.6 million, primarily reflecting significant favorable loan loss experience as of March 1, 2020, with a corresponding net-of-tax decrease of $153.3 millionwell as continued improvements in retained earnings. Duringthe macroeconomic environment. Although net charge-offs remained low in the first nine monthsquarter, the future impact of fiscal 2021,the COVID-19 environment on credit losses remains uncertain. As a result, we recorded a provision for loan losses of $156.1 million. The first quarter provision of $122.0 million included an increase in our estimate of lifetime losses on existing loans, largely resultingdetermined that the quantitative loss rates should be qualitatively adjusted to reflect future loss performance from worsening economic factors in response to COVID-19. In particular, the U.S. unemployment rate rose significantly during the first quarter. This rate is used in loss prediction to incorporate how current and forecasted economic conditions impactpotential customer hardship or abilityand to pay.  Changes inmitigate the NADA used vehicle price index were not significant. During the second and third quartersquantitative impact of fiscal 2021, we experiencedrecent favorable loss performance, in comparison toas we do not believe that recent favorable loss performance is consistent with our loss expectations set at the end of the then previous quarter, resulting in favorable adjustments of $29.6 million and $55.8 million, respectively, for receivables then outstanding. These adjustments were more than offset by increases to the provision related to ourbest estimate of lifetime losses on originations of $55.6 million in the second quarter and $64.0 million in the third quarter. While we experienced some loss favorability during the second and third quarter of fiscal 2021, this favorability was tempered by economic adjustment factors and other qualitative considerations applied to the provision, particularly the uncertainty surrounding the COVID-19 pandemic.expected future losses. The allowance for loan losses as of November 30, 2020May 31, 2021 reflects both the positive customer payment behavior compared to historical experience recently observed as well as the unpredictability of the current environment and the uncertain consumer situation.macroeconomic environment.

Past Due Receivables. An account is considered delinquent when the related customer fails to make a substantial portion of a scheduled payment on or before the due date. In general, accounts are charged-off on the last business day of the month during which the earliest of the following occurs: the receivable is 120 days or more delinquent as of the last business day of the month, the related vehicle is repossessed and liquidated, or the receivable is otherwise deemed uncollectible. For purposes of determining impairment, auto loans are evaluated collectively, as they represent a large group of smaller-balance homogeneous loans, and therefore, are not individually evaluated for impairment.

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Past Due Receivables
As of November 30, 2020As of May 31, 2021
Major Credit GradeMajor Credit Grade
(In millions)(In millions)ABC & OtherTotal
% (1)
(In millions)ABC & OtherTotal
% (1)
CurrentCurrent$6,776.7 $4,761.3 $1,698.3 $13,236.3 97.07 Current$7,038.9 $5,143.3 $1,980.4 $14,162.6 97.90 
Delinquent loans:Delinquent loans:Delinquent loans:
31-60 days past due31-60 days past due17.5 112.8 121.7 252.0 1.85 31-60 days past due12.2 86.2 100.2 198.6 1.37 
61-90 days past due61-90 days past due7.2 49.0 65.6 121.8 0.89 61-90 days past due5.7 34.6 44.4 84.7 0.59 
Greater than 90 days past dueGreater than 90 days past due2.4 11.3 12.3 26.0 0.19 Greater than 90 days past due1.7 8.9 9.4 20.0 0.14 
Total past dueTotal past due27.1 173.1 199.6 399.8 2.93 Total past due19.6 129.7 154.0 303.3 2.10 
Total ending managed receivablesTotal ending managed receivables$6,803.8 $4,934.4 $1,897.9 $13,636.1 100.00 Total ending managed receivables$7,058.5 $5,273.0 $2,134.4 $14,465.9 100.00 

As of February 28, 2021
As of February 29Major Credit Grade
(In millions)(In millions)2020
% (1)
(In millions)ABC & OtherTotal
% (1)
Total ending managed receivables$13,617.8 100.00 
CurrentCurrent$6,847.2 $4,840.3 $1,767.2 $13,454.7 97.17 
Delinquent loans:Delinquent loans:  Delinquent loans:
31-60 days past due31-60 days past due$296.4 2.18 31-60 days past due17.3 108.9 120.0 246.2 1.78 
61-90 days past due61-90 days past due138.3 1.01 61-90 days past due7.0 48.4 64.5 119.9 0.86 
Greater than 90 days past dueGreater than 90 days past due34.2 0.25 Greater than 90 days past due2.6 11.3 12.5 26.4 0.19 
Total past dueTotal past due$468.9 3.44 Total past due26.9 168.6 197.0 392.5 2.83 
Total ending managed receivablesTotal ending managed receivables$6,874.1 $5,008.9 $1,964.2 $13,847.2 100.00 

(1)     Percent of total ending managed receivables. 

5. Derivative Instruments and Hedging Activities
 
We use derivatives to manage certain risks arising from both our business operations and economic conditions, particularly with regard to issuances of debt.  Primary exposures include LIBOR and other rates used as benchmarks in our securitizations and other debt financing.  We enter into derivative instruments to manage exposures related to the future known receipt or payment of uncertain cash amounts, the values of which are impacted by interest rates, and generally designate these derivative instruments as cash flow hedges for accounting purposes.  In certain cases, we may choose not to designate a derivative instrument as a cash flow hedge for accounting purposes due to uncertainty around the probability that future hedged transactions will occur. Our derivative instruments are used to manage (i) differences in the amount of our known or expected cash receipts and our known or expected cash payments principally related to the funding of our auto loans receivable, and (ii) exposure to variable interest rates associated with our term loan.
 
For the derivatives associated with our non-recourse funding vehicles that are designated as cash flow hedges, the changes in fair value are initially recorded in accumulated other comprehensive loss (“AOCL”).  For the majority of these derivatives, the amounts are subsequently reclassified into CAF income in the period that the hedged forecasted transaction affects earnings, which occurs as interest expense is recognized on those future issuances of debt. During the next 12 months, we estimate that an additional $19.8$15.5 million will be reclassified in AOCL as a decrease to CAF income. Changes in fair value related to derivatives that have not been designated as cash flow hedges for accounting purposes are recognized in the income statement in the period in which the change occurs. For the three and nine months ended November 30, 2020,May 31, 2021, we recognized income of $0.1 million and a loss of $2.1$0.3 million respectively, in CAF income representing these changes in fair value.
 
As of November 30, 2020May 31, 2021 and February 29, 2020,28, 2021, we had interest rate swaps outstanding with a combined notional amount of $2.41$2.86 billion and $2.62$2.43 billion, respectively, that were designated as cash flow hedges of interest rate risk. As of November 30, 2020,May 31, 2021 and February 28, 2021, we had an interest rate swapswaps outstanding with a notional amountamounts of $0.17 billion outstanding$358.3 million and $255.2 million, respectively, that waswere not designated as a cash flow hedge.

See Note 6 for discussion of fair values of financial instruments and Note 12 for the effect on comprehensive income.

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6. Fair Value Measurements
 
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants in the principal market or, if none exists, the most advantageous market, for the specific asset or liability at the measurement date (referred to as the “exit price”).  The fair value should be based on assumptions that market participants would use, including a consideration of nonperformance risk.
 
We assess the inputs used to measure fair value using the three-tier hierarchy.  The hierarchy indicates the extent to which inputs used in measuring fair value are observable in the market.
 
Level 1     Inputs include unadjusted quoted prices in active markets for identical assets or liabilities that we can access at the measurement date.
 
Level 2     Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly, including quoted prices for similar assets in active markets, quoted prices from identical or similar assets in inactive markets and observable inputs such as interest rates and yield curves.
 
Level 3     Inputs that are significant to the measurement that are not observable in the market and include management’s judgments about the assumptions market participants would use in pricing the asset or liability (including assumptions about risk).

Our fair value processes include controls that are designed to ensure that fair values are appropriate.  Such controls include model validation, review of key model inputs, analysis of period-over-period fluctuations and reviews by senior management.

Valuation Methodologies
 
Money Market Securities.  Money market securities are cash equivalents, which are included in cash and cash equivalents, restricted cash from collections on auto loans receivable and other assets.  They consist of highly liquid investments with original maturities of three months or less and are classified as Level 1.
 
Mutual Fund Investments.  Mutual fund investments consist of publicly traded mutual funds that primarily include diversified equity investments in large-, mid- and small-cap domestic and international companies or investment grade debt securities.  The investments, which are included in other assets, are held in a rabbi trust established to fund informally our executive deferred compensation plan and are classified as Level 1.

Equity Investments.  Equity investments consist of publicly-traded equity securities. These investments, which are included in other assets, are measured using quoted share prices and are classified as Level 1.

Derivative Instruments.  The fair values of our derivative instruments are included in either other current assets, other assets, accounts payable or other liabilities.  Our derivatives are not exchange-traded and are over-the-counter customized derivative instruments.  All of our derivative exposures are with highly rated bank counterparties.

We measure derivative fair values assuming that the unit of account is an individual derivative instrument and that derivatives are sold or transferred on a stand-alone basis.  We estimate the fair value of our derivatives using quotes determined by the derivative counterparties and third-party valuation services.  Quotes from third-party valuation services and quotes received from bank counterparties project future cash flows and discount the future amounts to a present value using market-based expectations for interest rates and the contractual terms of the derivative instruments.  The models do not require significant judgment and model inputs can typically be observed in a liquid market; however, because the models include inputs other than quoted prices in active markets, all derivatives are classified as Level 2.
 
Our derivative fair value measurements consider assumptions about counterparty and our own nonperformance risk.  We monitor counterparty and our own nonperformance risk and, in the event that we determine that a party is unlikely to perform under terms of the contract, we would adjust the derivative fair value to reflect the nonperformance risk.

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Items Measured at Fair Value on a Recurring Basis
As of November 30, 2020 As of May 31, 2021
(In thousands)(In thousands)Level 1Level 2Total(In thousands)Level 1Level 2Total
Assets:Assets:   Assets:   
Money market securitiesMoney market securities$524,297 $$524,297 Money market securities$1,000,497 $$1,000,497 
Mutual fund investmentsMutual fund investments21,978 21,978 Mutual fund investments26,671 26,671 
Equity investmentsEquity investments40,939 40,939 
Derivative instruments designated as hedgesDerivative instruments designated as hedges1,189 1,189 Derivative instruments designated as hedges732 732 
Derivative instruments not designated as hedgesDerivative instruments not designated as hedges65 65 Derivative instruments not designated as hedges310 310 
Total assets at fair valueTotal assets at fair value$546,275 $1,254 $547,529 Total assets at fair value$1,068,107 $1,042 $1,069,149 
Percent of total assets at fair valuePercent of total assets at fair value99.8  %0.2 %100.0 %Percent of total assets at fair value99.9  %0.1 %100.0 %
Percent of total assetsPercent of total assets2.6  %%2.6 %Percent of total assets4.7  %%4.7 %
Liabilities:Liabilities:   Liabilities:   
Derivative instruments designated as hedgesDerivative instruments designated as hedges$$(7,164)$(7,164)Derivative instruments designated as hedges$$(7,322)$(7,322)
Derivative instruments not designated as hedgesDerivative instruments not designated as hedges(151)(151)
Total liabilities at fair valueTotal liabilities at fair value$$(7,164)$(7,164)Total liabilities at fair value$$(7,473)$(7,473)
Percent of total liabilitiesPercent of total liabilities %%%Percent of total liabilities %%%

As of February 29, 2020 As of February 28, 2021
(In thousands)(In thousands)Level 1Level 2Total(In thousands)Level 1Level 2Total
Assets:Assets:   Assets:   
Money market securitiesMoney market securities$273,203 $$273,203 Money market securities$685,585 $$685,585 
Mutual fund investmentsMutual fund investments22,668 22,668 Mutual fund investments24,049 24,049 
Derivative instruments designated as hedgesDerivative instruments designated as hedges4,061 4,061 
Derivative instruments not designated as hedgesDerivative instruments not designated as hedges501 501 
Total assets at fair valueTotal assets at fair value$295,871 $$295,871 Total assets at fair value$709,634 $4,562 $714,196 
Percent of total assets at fair valuePercent of total assets at fair value100.0  % %100.0  %Percent of total assets at fair value99.4  %0.6  %100.0  %
Percent of total assetsPercent of total assets1.4  % %1.4  %Percent of total assets3.3  % %3.3  %
Liabilities:Liabilities:   Liabilities:   
Derivative instruments designated as hedgesDerivative instruments designated as hedges$$(23,992)$(23,992)Derivative instruments designated as hedges$$(6,024)$(6,024)
Total liabilities at fair valueTotal liabilities at fair value$$(23,992)$(23,992)Total liabilities at fair value$$(6,024)$(6,024)
Percent of total liabilitiesPercent of total liabilities %0.1 %0.1 %Percent of total liabilities %— %%

Fair Value of Financial Instruments

The carrying value of our cash and cash equivalents, accounts receivable, other restricted cash deposits and accounts payable approximates fair value due to the short-term nature and/or variable rates associated with these financial instruments. Auto loans receivable are presented net of an allowance for estimated loan losses. We believe that the carrying value of our revolving credit facility and term loan approximates fair value due to the variable rates associated with these obligations. The fair value of our senior unsecured notes, which are not carried at fair value on our consolidated balance sheets, was determined using Level 2 inputs based on quoted market prices. The carrying value and fair value of the senior unsecured notes as of November 30, 2020May 31, 2021 and February 29, 2020,28, 2021, respectively, are as follows:
(In thousands)(In thousands)As of November 30, 2020As of February 29, 2020(In thousands)As of May 31, 2021As of February 28, 2021
Carrying valueCarrying value$500,000 $500,000 Carrying value$500,000 $500,000 
Fair valueFair value$560,115 $546,197 Fair value$556,559 $556,993 

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7. Cancellation Reserves
 
We recognize revenue for EPP products, on a net basis, at the time of sale. We also record a reserve, or refund liability, for estimated contract cancellations.  Cancellations of these services may result from early termination by the customer, or default or prepayment on the finance contract.  The reserve for cancellations is evaluated for each product and is based on forecasted forward cancellation curves utilizing historical experience, recent trends and the credit mix of the customer base. 
Cancellation Reserves
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
(In millions)(In millions)2020201920202019(In millions)20212020
Balance as of beginning of periodBalance as of beginning of period$122.6 $111.6 $117.9 $102.8 Balance as of beginning of period$124.5 $117.9 
CancellationsCancellations(17.4)(18.4)(48.3)(55.1)Cancellations(20.2)(14.8)
Provision for future cancellationsProvision for future cancellations17.9 19.6 53.5 65.1 Provision for future cancellations34.1 13.6 
Balance as of end of periodBalance as of end of period$123.1 $112.8 $123.1 $112.8 Balance as of end of period$138.4 $116.7 
 
The current portion of estimated cancellation reserves is recognized as a component of accrued expenses and other current liabilities with the remaining amount recognized in other liabilities. As of November 30, 2020May 31, 2021 and February 29, 2020,28, 2021, the current portion of cancellation reserves was $66.2$53.2 million and $63.5$58.7 million, respectively.

8. Income Taxes
 
We had $28.7$28.9 million of gross unrecognized tax benefits as of November 30, 2020,May 31, 2021, and $30.9$29.0 million as of February 29, 2020.28, 2021.  There were no significant changes to the gross unrecognized tax benefits as reported for the fiscal year ended February 29, 2020.28, 2021.

9. Debt
(In thousands)(In thousands)As of November 30As of February 29(In thousands)As of May 31As of February 28
Debt Description (1)
Debt Description (1)
Maturity Date20202020
Debt Description (1)
Maturity Date20212021
Revolving credit facility (2)
Revolving credit facility (2)
June 2024$1,008 $452,740 
Revolving credit facility (2)
June 2024$0 $
Term loan(2)Term loan(2)June 2024300,000 300,000 Term loan(2)June 2024300,000 300,000 
3.86% Senior notes3.86% Senior notesApril 2023100,000 100,000 3.86% Senior notesApril 2023100,000 100,000 
4.17% Senior notes4.17% Senior notesApril 2026200,000 200,000 4.17% Senior notesApril 2026200,000 200,000 
4.27% Senior notes4.27% Senior notesApril 2028200,000 200,000 4.27% Senior notesApril 2028200,000 200,000 
Financing obligationsFinancing obligationsVarious dates through February 2059531,030 536,739 Financing obligationsVarious dates through February 2059531,583 533,578 
Non-recourse notes payableNon-recourse notes payableVarious dates through September 202713,620,332 13,613,272 Non-recourse notes payableVarious dates through March 202814,361,497 13,764,808 
Total debtTotal debt14,952,370 15,402,751 Total debt15,693,080 15,098,386 
Less: current portionLess: current portion(446,136)(433,456)Less: current portion(506,879)(452,579)
Less: unamortized debt issuance costsLess: unamortized debt issuance costs(25,234)(25,240)Less: unamortized debt issuance costs(25,206)(25,888)
Long-term debt, netLong-term debt, net$14,481,000 $14,944,055 Long-term debt, net$15,160,995 $14,619,919 

 (1)    Interest is payable monthly, with the exception of our senior notes, which are payable semi-annually.
 (2)    Borrowings accrue interest at variable rates based on the Eurodollar rate (LIBOR), the federal funds rate, or the prime rate, depending on the type of borrowing.

Revolving Credit Facility. Borrowings under our $1.45 billion unsecured revolving credit facility (the “credit facility”) are available for working capital and general corporate purposes. We pay a commitment fee on unused portions of the available funds. Borrowings under the credit facility are either due “on demand” or at maturity depending on the type of borrowing.  Borrowings with “on demand” repayment terms are presented as short-term debt, while amounts due at maturity are presented as long-term debt.  As of November 30, 2020,May 31, 2021, the unused capacity of $1.45 billion was fully available to us.

Term Loan.    Borrowings under our $300 million term loan are available for working capital and general corporate purposes. The term loan was classified as long-term debt, as no repayments are scheduled to be made within the next 12 months.   

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Senior Notes. Borrowings under our unsecured senior notes totaling $500 million are available for working capital and general corporate purposes. These notes were classified as long-term debt as no repayments are scheduled to be made within the next 12 months.
 
Financing Obligations.  Financing obligations relate to stores subject to sale-leaseback transactions that did not qualify for sale accounting.  The financing obligations were structured at varying interest rates and generally have initial lease terms ranging from 15 to 20 years with payments made monthly.  We have not entered into any new sale-leaseback transactions since fiscal 2009. In the event the agreements are modified or extended beyond their original term, the related obligation is adjusted based on the present value of the revised future payments, with a corresponding change to the assets subject to these transactions. Upon modification, the amortization of the obligation is reset, resulting in more of the payments being applied to interest expense in the initial years following the modification.
 
Non-Recourse Notes Payable.  The non-recourse notes payable relate to auto loans receivable funded through non-recourse funding vehicles.  The timing of principal payments on the non-recourse notes payable is based on the timing of principal collections and defaults on the related auto loans receivable. The current portion of non-recourse notes payable represents principal payments that are due to be distributed in the following period.
 
Notes payable related to our asset-backed term funding transactions accrue interest predominantly at fixed rates and have scheduled maturities through September 2027,March 2028, but may mature earlier, depending upon the repayment rate of the underlying auto loans receivable. 

Information on our funding vehicles for non-recourse notes payable as of November 30, 2020,May 31, 2021, are as follows:
(In billions)Capacity
Warehouse facilities:
FebruaryAugust 2021 expiration$1.95
August 2021 expiration1.40 
September 2021 expiration0.18 
February 2022 expiration2.35
Combined warehouse facility limit$3.533.93 
Unused capacity$1.221.07 
Non-recourse notes payable outstanding:
Warehouse facilities$2.312.86 
Asset-backed term funding transactions11.3111.50 
Non-recourse notes payable$13.6214.36 

We generally enter into warehouse facility agreements for one-year terms and typically renew the agreements annually. The return requirements of warehouse facility investors could fluctuate significantly depending on market conditions.  At renewal, the cost, structure and capacity of the facilities could change.  These changes could have a significant impact on our funding costs.
 
See Note 4 for additional information on the related auto loans receivable.
 
Capitalized Interest.    We capitalize interest in connection with the construction of certain facilities.  For the ninethree months ended November 30,May 31, 2021 and 2020, and 2019, we capitalized interest of $2.1$1.9 million and $5.0$0.9 million, respectively.
 
Financial Covenants.  The credit facility, term loan and senior note agreements contain representations and warranties, conditions and covenants.  We must also meet financial covenants in conjunction with certain financing obligations.  The agreements governing our non-recourse funding vehicles contain representations and warranties, financial covenants and performance triggers.  As of November 30, 2020,May 31, 2021, we were in compliance with all financial covenants and our non-recourse funding vehicles were in compliance with the related performance triggers.
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10. Stock and Stock-Based Incentive Plans
 
(A) Share Repurchase Program
As of November 30, 2020,May 31, 2021, a total of $2.0 billion of board authorizations for repurchases of our common stock was outstanding, with no expiration date, of which $1.40$1.21 billion remained available for repurchase.  In March 2020, our current stock repurchase program was suspended. The repurchase authorization remained effective and the program resumed in September 2020. 

Common Stock Repurchases
Three Months EndedNine Months Ended Three Months Ended
November 30November 30 May 31
2020201920202019 20212020
Number of shares repurchased (in thousands)
Number of shares repurchased (in thousands)
1,175.8 1,270.3 1,691.3 5,748.9 
Number of shares repurchased (in thousands)
997.6 515.5 
Average cost per shareAverage cost per share$92.90 $90.38 $88.65 $77.92 Average cost per share$124.83 $78.96 
Available for repurchase, as of end of period (in millions)
Available for repurchase, as of end of period (in millions)
$1,402.4 $1,666.0 $1,402.4 $1,666.0 
Available for repurchase, as of end of period (in millions)
$1,211.5 $1,511.6 

(B)Stock Incentive Plans
We maintain long-term incentive plans for management, certain employees and the nonemployee members of our board of directors ("board").  The plans allow for the granting of equity-based compensation awards, including nonqualified stock options, incentive stock options, stock appreciation rights, restricted stock awards, stock- and cash-settled restricted stock units, stock grants or a combination of awards.  To date, we have not awarded any incentive stock options.

The majority of associates who receive share-based compensation awards primarily receive cash-settled restricted stock units.  Senior management and other key associates receive awards of nonqualified stock options, stock-settled restricted stock units and/or restricted stock awards.  Nonemployee directors receive awards of nonqualified stock options, stock grants, stock-settled restricted stock units and/or restricted stock awards.  Excluding stock grants and stock-settled deferred stock units, all share-based compensation awards, including any associated dividend rights, are subject to forfeiture.

Nonqualified Stock Options.  Nonqualified stock options are awards that allow the recipient to purchase shares of our common stock at a fixed price.  Stock options are granted at an exercise price equal to the fair market value of our common stock on the grant date.  The stock options generally vest annually in equal amounts over four years.  These options expire seven years after the date of the grant.
Cash-Settled Restricted Stock Units.  Also referred to as restricted stock units, or RSUs, these are awards that entitle the holder to a cash payment equal to the fair market value of a share of our common stock for each unit granted.  For grants prior to fiscal 2021, conversion generally occurs at the end of a three-year vesting period.  RSUs granted in fiscal 2021 and later vest annually in equal amounts over three years. However, the cash payment per RSU will not be greater than 200% or less than 75% of the fair market value of a share of our common stock on the grant date.  The initial grant date fair values are based on the volume-weighted average prices or closing prices of our common stock on the grant dates. RSUs are liability-classified awards and do not have voting rights.
Stock-Settled Market Stock Units.  Also referred to as market stock units, or MSUs, these are restricted stock unit awards with market conditions granted to eligible key associates that are converted into between 0 and 2 shares of common stock for each unit granted.  Conversion generally occurs at the end of a three-year vesting period.  The conversion ratio is calculated by dividing the average closing price of our stock during the final 40 trading days of the three-year vesting period by our stock price on the grant date, with the resulting quotient capped at 2.  This quotient is then multiplied by the number of MSUs granted to yield the number of shares awarded.  The grant date fair values are determined using a Monte-Carlo simulation and are based on the expected market price of our common stock on the vesting date and the expected number of converted common shares. MSUs do not have voting rights.

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Other Share-Based Incentives

Stock-Settled Performance Stock Units.  Also referred to as performance stock units, or PSUs, these are restricted stock unit awards with performance conditions granted to eligible key associates that are converted into between 0 and 2 shares of common stock for each unit granted. Conversion generally occurs at the end of a three-year vesting period. For the fiscal 2020 and fiscal 2022 grants, the conversion ratio is based on the company reaching certain performance target levels set by the board of directors at the beginning of each one-year period, with the resulting quotients subject to meeting a minimum 25% threshold and capped at 200%. These quotients are then multiplied by the number of PSUs granted to yield the number of shares awarded. For the first-year period of the fiscal 2020 awards, these targets were based on annual pretax diluted earnings per share excluding any unrealized gains or losses on equity investments in private companies; the board certified a performance adjustment factor of 117%. For the second-year period of the fiscal 2020 awards, the performance goals included quantitative and qualitative metrics including covenant compliance, market share and COVID-19 recovery; the board certified a performance adjustment factor of 100%. For the third-year period of the fiscal 2020 awards and the first-year period of the fiscal 2022 awards, the performance targets are based on annual pretax diluted earnings per share excluding any unrealized gains or losses on equity investments in private companies. For the second- and third-year periods of the fiscal 2022 awards, the remaining awarded 25,397 PSUs do not qualify as grants under ASC 718 as mutual understanding of the target performance levels have not been set. The grant date fair values are based on the volume-weighted average prices or closing prices of our common stock on the grant dates. PSUs do not have voting rights. No PSUs were awarded in fiscal 2021. As of May 31, 2021, 75,845 granted units were outstanding at a weighted average grant date fair value per share of $118.72.

Stock-Settled Deferred Stock Units.  Also referred to as deferred stock units, or DSUs, these are restricted stock unit awards granted to non-employee members of our board of directors that are converted into 1 share of common stock for each unit granted. Conversion occurs at the end of the one-year vesting period unless the director has exercised the option to defer conversion until separation of service to the company. The grant date fair values are based on the volume-weighted average prices or closing prices of our common stock on the grant dates. DSUs have no voting rights. As of May 31, 2021, 56,921 units were outstanding at a weighted average grant date fair value of $82.23.
Restricted Stock Awards.  Restricted stock awards, or RSAs, are awards of our common stock that are subject to specified restrictions that generally lapse after a one- to three-year period from the date of the grant.  The grant date fair values are based on the volume-weighted average prices or closing prices of our common stock on the grant dates. Participants holding restricted stock are entitled to vote on matters submitted to holders of our common stock for a vote. As of May 31, 2021, there were 5,591 shares outstanding at a grant date value of $89.41.

(C)Share-Based Compensation

Composition of Share-Based Compensation Expense
Three Months EndedNine Months Ended Three Months Ended
November 30November 30 May 31
(In thousands)(In thousands)2020201920202019(In thousands)20212020
Cost of salesCost of sales$11 $2,128 $3,202 $6,293 Cost of sales$1,729 $679 
CarMax Auto Finance incomeCarMax Auto Finance income938 1,317 3,750 4,166 CarMax Auto Finance income1,708 1,270 
Selling, general and administrative expensesSelling, general and administrative expenses10,728 26,251 68,680 89,047 Selling, general and administrative expenses38,420 23,651 
Share-based compensation expense, before income taxesShare-based compensation expense, before income taxes$11,677 $29,696 $75,632 $99,506 Share-based compensation expense, before income taxes$41,857 $25,600 
Page 20



Composition of Share-Based Compensation Expense – By Grant Type
Three Months EndedNine Months Ended Three Months Ended
November 30November 30 May 31
(In thousands)(In thousands)2020201920202019(In thousands)20212020
Nonqualified stock optionsNonqualified stock options$6,630 $6,151 $25,237 $24,314 Nonqualified stock options$11,821 $11,619 
Cash-settled restricted stock units (RSUs)Cash-settled restricted stock units (RSUs)1,210 20,545 33,784 59,763 Cash-settled restricted stock units (RSUs)20,972 7,405 
Stock-settled market stock units (MSUs)Stock-settled market stock units (MSUs)3,161 2,837 12,516 10,298 Stock-settled market stock units (MSUs)4,845 5,846 
Other share-based incentives:Other share-based incentives:Other share-based incentives:
Stock-settled performance stock units (PSUs)Stock-settled performance stock units (PSUs)112 (244)378 1,389 Stock-settled performance stock units (PSUs)3,394 153 
Restricted stock (RSAs)Restricted stock (RSAs)39 106 Restricted stock (RSAs)42 34 
Stock-settled deferred stock units (DSUs)Stock-settled deferred stock units (DSUs)0 1,925 2,412 Stock-settled deferred stock units (DSUs)0 
Employee stock purchase planEmployee stock purchase plan525 407 1,686 1,330 Employee stock purchase plan783 543 
Total other share-based incentivesTotal other share-based incentives$676 $163 $4,095 $5,131 Total other share-based incentives$4,219 $730 
Share-based compensation expense, before income taxesShare-based compensation expense, before income taxes$11,677 $29,696 $75,632 $99,506 Share-based compensation expense, before income taxes$41,857 $25,600 

Unrecognized Share-Based Compensation Expense – By Grant Type
 As of May 31, 2021
Weighted Average
UnrecognizedRemaining
CompensationRecognition Life
(Costs in millions)Costs(Years)
Nonqualified stock options$70.1 2.5
Stock-settled market stock units23.8 1.8
Other share-based incentives:
Stock-settled performance stock units4.5 1.3
Stock-settled deferred stock units— 
Restricted stock0.2 1.7
Total other share-based incentives$4.7 1.3
Total$98.6 2.3
We recognize compensation expense for stock options, MSUs, PSUs, DSUs and RSAs on a straight-line basis (net of estimated forfeitures) over the requisite service period, which is generally the vesting period of the award.  The PSU expense is adjusted for any change in management’s assessment of the performance target level that is probable of being achieved. The variable expense associated with RSUs is recognized over their vesting period (net of estimated forfeitures) and is calculated based on the volume-weighted average price or closing price of our common stock on the last trading day of each reporting period. 

The total costs for matching contributions for our employee stock purchase plan are included in share-based compensation expense.  There were no capitalized share-based compensation costs as of or for the three months ended May 31, 2021 or 2020.
Page 2021


(C)
Stock Incentive Plan InformationOption Activity
   Weighted 
  WeightedAverage 
  AverageRemainingAggregate
 Number ofExerciseContractualIntrinsic
(Shares and intrinsic value in thousands)SharesPriceLife (Years)Value
Outstanding as of February 28, 20216,266 $67.57 
Options granted917 $136.93 
Options exercised(375)$57.60 
Options forfeited or expired(6)$81.99 
Outstanding as of May 31, 20216,802 $77.46 4.7$382,783 
Exercisable as of May 31, 20213,646 $65.49 3.8$247,007 

Share/Unit ActivityStock Option Information
Three Months Ended May 31
20212020
Options granted917,455 1,570,889 
Weighted average grant date fair value per share$42.33 $22.61 
Cash received from options exercised (in millions)$21.6 $1.7 
Intrinsic value of options exercised (in millions)$28.0 $0.9 
Realized tax benefits (in millions)$6.9 $0.2 
Nine Months Ended November 30, 2020
Equity ClassifiedLiability Classified
(Shares/units in thousands)OptionsMSUsOtherRSUs
Outstanding as of February 29, 20206,994 477 130 1,557 
Granted1,602 199 23 670 
Exercised or vested and converted(1,481)(148)(69)(512)
Cancelled(29)(8)0 (72)
Outstanding as of November 30, 20207,086 520 84 1,643 
Weighted average grant date fair value per share/unit:
Granted$22.77 $93.70 $86.88 $71.08 
Ending outstanding$19.41 $90.46 $81.80 $70.86 
As of November 30, 2020
Unrecognized compensation (in millions)$49.8 $17.8 $1.0 
For stock options, the fair value of each award is estimated as of the date of grant using a binomial valuation model.  In computing the value of the option, the binomial model considers characteristics of fair-value option pricing that are not available for consideration under a closed-form valuation model (for example, the Black-Scholes model), such as the contractual term of the option, the probability that the option will be exercised prior to the end of its contractual life and the probability of termination or retirement of the option holder.  For this reason, we believe that the binomial model provides a fair value that is more representative of actual experience and future expected experience than the value calculated using a closed-form model.  Estimates of fair value are not intended to predict actual future events or the value ultimately realized by the recipients of share-based awards.

Assumptions Used to Estimate Option Values
 Three Months Ended May 31
 20212020
Dividend yield 0.0 %  0.0 %
Expected volatility factor (1)  
31.8 %-37.0 %36.1 %-56.1 %
Weighted average expected volatility 36.2 % 38.3 %
Risk-free interest rate (2)     
0 %-1.3 %0.1 %-0.5 %
Expected term (in years) (3)  
 4.6  4.6
(1)Measured using historical daily price changes of our stock for a period corresponding to the term of the options and the implied volatility derived from the market prices of traded options on our stock.
(2)Based on the U.S. Treasury yield curve at the time of grant.
(3)Represents the estimated number of years that options will be outstanding prior to exercise.

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Cash-Settled Restricted Stock Unit Activity
  Weighted
  Average
 Number ofGrant Date
(Units in thousands)UnitsFair Value
Outstanding as of February 28, 20211,606 $70.88 
Stock units granted361 $136.94 
Stock units vested and converted(701)$65.41 
Stock units cancelled(27)$80.61 
Outstanding as of May 31, 20211,239 $93.01 
Cash-Settled Restricted Stock Unit Information
Three Months Ended May 31
20212020
Stock units granted361,115 669,053 
Initial weighted average grant date fair value per share$136.94 $71.07 
Payments (before payroll tax withholdings) upon vesting (in millions)$89.8 $34.8 
Realized tax benefits (in millions)$24.6 $9.4 
Expected Cash Settlement Range Upon Restricted Stock Unit Vesting
 As of May 31, 2021
(In thousands)
Minimum (1)
Maximum (1)
Fiscal 2023$45,337 $120,899 
Fiscal 202418,834 50,225 
Fiscal 202510,143 27,048 
Total expected cash settlements$74,314 $198,172 
(1)Net of estimated forfeitures.

Stock-Settled Market Stock Unit Activity
  Weighted
  Average
 Number ofGrant Date
(Units in thousands)UnitsFair Value
Outstanding as of February 28, 2021520 $90.53 
Stock units granted81 $178.31 
Stock units vested and converted(194)$81.86 
Stock units cancelled(1)$114.02 
Outstanding as of May 31, 2021406 $112.12 

Stock-Settled Market Stock Unit Information
Three Months Ended May 31
20212020
Stock units granted80,910 194,766 
Weighted average grant date fair value per share$178.31 $93.11 
Realized tax benefits (in millions)
$10.9 $3.0 



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11. Net Earnings Per Share
 
Basic net earnings per share is computed by dividing net earnings available for basic common shares by the weighted average number of shares of common stock outstanding.  Diluted net earnings per share is computed by dividing net earnings available for diluted common shares by the sum of weighted average number of shares of common stock outstanding and dilutive potential common stock.   Diluted net earnings per share is calculated using the “if-converted” treasury stock method.

Basic and Dilutive Net Earnings Per Share Reconciliations
Three Months EndedNine Months Ended Three Months Ended
November 30November 30 May 31
(In thousands except per share data)(In thousands except per share data)2020201920202019(In thousands except per share data)20212020
Net earningsNet earnings$235,300 $173,156 $536,974 $673,499 Net earnings$436,756 $4,978 
Weighted average common shares outstandingWeighted average common shares outstanding163,732 164,273 163,278 165,321 Weighted average common shares outstanding163,151 162,673 
Dilutive potential common shares:Dilutive potential common shares:  Dilutive potential common shares:
Stock optionsStock options1,636 1,820 1,341 1,466 Stock options2,529 527 
Stock-settled stock units and awardsStock-settled stock units and awards405 441 357 367 Stock-settled stock units and awards615 337 
Weighted average common shares and dilutive potential common sharesWeighted average common shares and dilutive potential common shares165,773 166,534 164,976 167,154 Weighted average common shares and dilutive potential common shares166,295 163,537 
Basic net earnings per shareBasic net earnings per share$1.44 $1.05 $3.29 $4.07 Basic net earnings per share$2.68 $0.03 
Diluted net earnings per shareDiluted net earnings per share$1.42 $1.04 $3.25 $4.03 Diluted net earnings per share$2.63 $0.03 
 
Certain options to purchase shares of common stock were outstanding and not included in the calculation of diluted net earnings per share because their inclusion would have been antidilutive.  On a weighted average basis, for the three months ended November 30,May 31, 2021 and 2020, and 2019, options to purchase 115,509289,140 shares and 1,235,575 shares of common stock, respectively, were not included. For the nine months ended November 30, 2020 and 2019, options to purchase 2,158,503 shares and 1,272,4294,258,269 shares of common stock, respectively, were not included.

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12. Accumulated Other Comprehensive Loss
 
Changes in Accumulated Other Comprehensive Loss By Component
  Total   Total
NetNetAccumulated NetNetAccumulated
UnrecognizedUnrecognizedOther UnrecognizedUnrecognizedOther
ActuarialHedgeComprehensive ActuarialHedgeComprehensive
(In thousands, net of income taxes)(In thousands, net of income taxes)LossesLossesLoss(In thousands, net of income taxes)LossesLossesLoss
Balance as of February 29, 2020$(121,302)$(28,769)$(150,071)
Balance as of February 28, 2021Balance as of February 28, 2021$(92,662)$(26,029)$(118,691)
Other comprehensive loss before reclassificationsOther comprehensive loss before reclassifications(16,113)(16,113)Other comprehensive loss before reclassifications(1,478)(1,478)
Amounts reclassified from accumulated other comprehensive lossAmounts reclassified from accumulated other comprehensive loss2,183 11,077 13,260 Amounts reclassified from accumulated other comprehensive loss659 3,756 4,415 
Other comprehensive income (loss)2,183 (5,036)(2,853)
Balance as of November 30, 2020$(119,119)$(33,805)$(152,924)
Other comprehensive incomeOther comprehensive income659 2,278 2,937 
Balance as of May 31, 2021Balance as of May 31, 2021$(92,003)$(23,751)$(115,754)
 
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Changes In and Reclassifications Out of Accumulated Other Comprehensive Loss
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
(In thousands)(In thousands)2020201920202019(In thousands)20212020
Retirement Benefit Plans:Retirement Benefit Plans:  Retirement Benefit Plans:
Actuarial loss amortization reclassifications recognized in net pension expense:Actuarial loss amortization reclassifications recognized in net pension expense:  Actuarial loss amortization reclassifications recognized in net pension expense:
Cost of salesCost of sales$402 $203 $1,212 $601 Cost of sales$357 $373 
CarMax Auto Finance incomeCarMax Auto Finance income27 12 83 36 CarMax Auto Finance income22 31 
Selling, general and administrative expensesSelling, general and administrative expenses530 253 1,583 768 Selling, general and administrative expenses489 555 
Total amortization reclassifications recognized in net pension expenseTotal amortization reclassifications recognized in net pension expense959 468 2,878 1,405 Total amortization reclassifications recognized in net pension expense868 959 
Tax expenseTax expense(232)(113)(695)(339)Tax expense(209)(231)
Amortization reclassifications recognized in net pension expense, net of taxAmortization reclassifications recognized in net pension expense, net of tax727 355 2,183 1,066 Amortization reclassifications recognized in net pension expense, net of tax659 728 
Net change in retirement benefit plan unrecognized actuarial losses, net of taxNet change in retirement benefit plan unrecognized actuarial losses, net of tax727 355 2,183 1,066 Net change in retirement benefit plan unrecognized actuarial losses, net of tax659 728 
Cash Flow Hedges (Note 5):Cash Flow Hedges (Note 5):    Cash Flow Hedges (Note 5):  
Changes in fair valueChanges in fair value2,877 10,529 (21,906)(22,844)Changes in fair value(2,006)(24,862)
Tax (expense) benefit(761)(2,782)5,793 6,037 
Tax benefitTax benefit528 6,575 
Changes in fair value, net of taxChanges in fair value, net of tax2,116 7,747 (16,113)(16,807)Changes in fair value, net of tax(1,478)(18,287)
Reclassifications to CarMax Auto Finance incomeReclassifications to CarMax Auto Finance income6,334 2,067 15,060 2,370 Reclassifications to CarMax Auto Finance income5,098 3,025 
Tax expenseTax expense(1,675)(546)(3,983)(626)Tax expense(1,342)(800)
Reclassification of hedge losses, net of taxReclassification of hedge losses, net of tax4,659 1,521 11,077 1,744 Reclassification of hedge losses, net of tax3,756 2,225 
Net change in cash flow hedge unrecognized losses, net of taxNet change in cash flow hedge unrecognized losses, net of tax6,775 9,268 (5,036)(15,063)Net change in cash flow hedge unrecognized losses, net of tax2,278 (16,062)
Total other comprehensive income (loss), net of taxTotal other comprehensive income (loss), net of tax$7,502 $9,623 $(2,853)$(13,997)Total other comprehensive income (loss), net of tax$2,937 $(15,334)
 
Changes in the funded status of our retirement plans and changes in the fair value of derivatives that are designated and qualify as cash flow hedges are recognized in accumulated other comprehensive loss.  The cumulative balances are net of deferred taxes of $49.9$37.7 million as of November 30, 2020May 31, 2021 and $48.8$38.7 million as of February 29, 2020.28, 2021.

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13. Leases

Our leases primarily consist of operating and finance leases related to retail stores, office space, land and equipment. We also have stores subject to sale-leaseback transactions that did not qualify for sale accounting and are accounted for as financing obligations. For more information on these financing obligations see Note 9.
The initial term for real property leases is typically 5 to 20 years. For equipment leases, the initial term generally ranges from 3 to 8 years. Most leases include one or more options to renew, with renewal terms that can extend the lease term from 1 to 20 years or more. We include options to renew (or terminate) in our lease term, and as part of our right-of-use (“ROU”) assets and lease liabilities, when it is reasonably certain that we will exercise that option.
ROU assets and the related lease liabilities are initially measured at the present value of future lease payments over the lease term. As most of our leases do not provide an implicit rate, we use our collateralized incremental borrowing rate based on the information available at the commencement date in determining the present value of future payments. We include variable lease payments in the initial measurement of ROU assets and lease liabilities only to the extent they depend on an index or rate. Changes in such indices or rates are accounted for in the period the change occurs, and do not result in the remeasurement of the ROU asset or liability. We are also responsible for payment of certain real estate taxes, insurance and other expenses on our leases. These amounts are generally considered to be variable and are not included in the measurement of the ROU asset and lease liability. We generally account for non-lease components, such as maintenance, separately from lease components. For certain equipment leases, we apply a portfolio approach to account for the lease assets and liabilities.
Our lease agreements do not contain any material residual value guarantees or material restricted covenants. Leases with a term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term.
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The components of lease expense were as follows:
Three Months Ended November 30Nine Months Ended November 30Three Months Ended May 31
(In thousands)(In thousands)2020201920202019(In thousands)20212020
Operating lease cost (1)
Operating lease cost (1)
$14,340 $14,262 $43,075 $43,074 
Operating lease cost (1)
$14,352 $14,384 
Finance lease cost:Finance lease cost:Finance lease cost:
Depreciation of lease assetsDepreciation of lease assets2,149 1,563 5,523 4,114 Depreciation of lease assets3,142 1,655 
Interest on lease liabilitiesInterest on lease liabilities2,680 2,053 7,328 5,499 Interest on lease liabilities4,107 2,215 
Total finance lease costTotal finance lease cost4,829 3,616 12,851 9,613 Total finance lease cost7,249 3,870 
Total lease costTotal lease cost$19,169 $17,878 $55,926 $52,687 Total lease cost$21,601 $18,254 

(1) Includes short-term leases and variable lease costs, which are immaterial.

Page 23


Supplemental balance sheet information related to leases was as follows:
As of November 30As of February 29As of May 31As of February 28
(In thousands)(In thousands)Classification20202020(In thousands)Classification20212021
Assets:Assets:Assets:
Operating lease assetsOperating lease assetsOperating lease assets$439,074 $449,094 Operating lease assetsOperating lease assets$453,851 $431,652 
Finance lease assetsFinance lease assets
Property and equipment, net (1)
97,281 75,320 Finance lease assets
Property and equipment, net (1)
116,629 109,665 
Total lease assetsTotal lease assets$536,355 $524,414 Total lease assets$570,480 $541,317 
Liabilities:Liabilities:Liabilities:
Current:Current:Current:
Operating leasesOperating leasesCurrent portion of operating lease liabilities$30,726 $30,980 Operating leasesCurrent portion of operating lease liabilities$30,836 $30,953 
Finance leasesFinance leasesAccrued expenses and other current liabilities9,520 5,066 Finance leasesAccrued expenses and other current liabilities9,806 9,422 
Long-term:Long-term:Long-term:
Operating leasesOperating leasesOperating lease liabilities, excluding current portion431,068 440,671 Operating leasesOperating lease liabilities, excluding current portion446,497 423,618 
Finance leasesFinance leasesOther liabilities102,154 79,327 Finance leasesOther liabilities128,439 120,094 
Total lease liabilitiesTotal lease liabilities$573,468 $556,044 Total lease liabilities$615,578 $584,087 

(1) Finance lease assets are recorded net of accumulated depreciation of $14.6$20.6 million as of November 30, 2020May 31, 2021 and $9.1$17.5 million as of February 29, 2020.28, 2021.

Lease term and discount rate information related to leases was as follows:
As of November 30As of February 29As of May 31As of February 28
Lease Term and Discount RateLease Term and Discount Rate20202020Lease Term and Discount Rate20212021
Weighted Average Remaining Lease Term (in years)Weighted Average Remaining Lease Term (in years)Weighted Average Remaining Lease Term (in years)
Operating leasesOperating leases19.4919.98Operating leases19.6619.37
Finance leasesFinance leases12.7213.55Finance leases13.1913.56
Weighted Average Discount RateWeighted Average Discount RateWeighted Average Discount Rate
Operating leasesOperating leases5.37 %5.40 %Operating leases5.28 %5.36 %
Finance leasesFinance leases11.34 %10.32 %Finance leases14.73 %15.09 %

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Supplemental cash flow information related to leases was as follows:
Nine Months Ended November 30Three Months Ended May 31
(In thousands)(In thousands)20202019(In thousands)20212020
Cash paid for amounts included in the measurement of lease liabilities:Cash paid for amounts included in the measurement of lease liabilities:Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leasesOperating cash flows from operating leases$42,711 $42,712 Operating cash flows from operating leases$13,911 $14,217 
Operating cash flows from finance leasesOperating cash flows from finance leases$5,972 $2,572 Operating cash flows from finance leases$2,699 $1,877 
Financing cash flows from finance leasesFinancing cash flows from finance leases$4,871 $2,813 Financing cash flows from finance leases$2,788 $1,370 
Lease assets obtained in exchange for lease obligations:Lease assets obtained in exchange for lease obligations:Lease assets obtained in exchange for lease obligations:
Operating leasesOperating leases$13,650 $25,029 Operating leases$30,078 $2,335 
Finance leasesFinance leases$30,596 $52,102 Finance leases$10,107 $4,859 

Page 24


Maturities of lease liabilities were as follows:
As of November 30, 2020As of May 31, 2021
(In thousands)(In thousands)
Operating Leases (1)
Finance Leases (1)
(In thousands)Operating LeasesFinance Leases
Fiscal 2021, remaining$13,411 $5,071 
Fiscal 202253,101 20,803 
Fiscal 2022, remainingFiscal 2022, remaining$40,180 $17,379 
Fiscal 2023Fiscal 202350,891 18,902 Fiscal 202353,415 25,063 
Fiscal 2024Fiscal 202450,017 21,647 Fiscal 202452,195 27,945 
Fiscal 2025Fiscal 202548,920 17,964 Fiscal 202551,057 24,656 
Fiscal 2026Fiscal 202645,166 25,228 
ThereafterThereafter574,547 130,878 Thereafter571,473 196,489 
Total lease paymentsTotal lease payments790,887 215,265 Total lease payments813,486 316,760 
Less: interestLess: interest(329,093)(103,591)Less: interest(336,153)(178,515)
Present value of lease liabilitiesPresent value of lease liabilities$461,794 $111,674 Present value of lease liabilities$477,333 $138,245 

(1) Lease payments exclude $112.1 million of legally binding minimum lease payments for leases signed but not yet commenced.

14. Supplemental Cash Flow Information

Supplemental disclosures of cash flow information:
Nine Months Ended November 30Three Months Ended May 31
(In thousands)(In thousands)20202019(In thousands)20212020
Non-cash investing and financing activities:Non-cash investing and financing activities:  Non-cash investing and financing activities:  
(Decrease) increase in accrued capital expenditures$(28,862)$4,603 
Increase in financing obligations$0 $47,930 
Increase (decrease) in accrued capital expendituresIncrease (decrease) in accrued capital expenditures$2,568 $(20,778)

See Note 13 for supplemental cash flow information related to leases.

15. Contingent Liabilities

LitigationOn October 31, 2017, Joshua Sabanovich v. CarMax entities are defendantsSuperstores California, LLC et al., a putative class action, was filed in four proceedingsthe Superior Court of California, County of Stanislaus asserting wage and hour claims with respect to CarMax sales consultants and non-exempt employees in California. The asserted claims include failure to pay minimum wage; provide meal periods and rest breaks; pay statutory/contractual wages; reimburse for work-related expenses and provide accurate itemized wage statements; unfair competition; and Private Attorney General Act claims. On September 4, 2015, Craig Weiss et al., v. CarMax Auto Superstores California, LLC, and CarMax Auto Superstores West Coast, Inc., a putative class action, was filed in the Superior Court of California, County of Placer. The Weiss lawsuit seeks civil penalties, fines, cost of suit, and the recovery of attorneys’ fees. On June 29, 2016, Ryan Gomez et al. v. CarMax Auto Superstores California, LLC, and CarMax Auto Superstores West Coast, Inc., a putative class action, was filed in the Superior Court of the State of California, Los Angeles. The Gomez lawsuit seeks declaratory relief, unspecified damages, restitution, statutory penalties, interest, cost and attorneys’ fees. On October 31, 2017, Joshua Sabanovich v. CarMax Superstores California, LLC et al., a putative class action, was filed in the Superior Court of California, County of Stanislaus. The Sabanovich lawsuit seeks unspecified damages, restitution, statutory penalties, interest, cost and attorneys’ fees.  On November 21, 2018, Derek McElhannon et al. v. CarMax Auto Superstores California, LLC and CarMax Auto Superstores West Coast, Inc., a putative class action, was filed in Superior Court of California, County of Alameda. On February 1, 2019, the McElhannon lawsuit was removed to the U.S. District Court, Northern District of California, San Francisco Division. The lawsuit was remanded back to the Superior Court of California, County of Alameda on June 4, 2019. The McElhannon lawsuit seeks unspecified damages, restitution, statutory and/or civil penalties, interest, cost and attorneys’ fees. 

CarMax has reached a global agreement settling the Weiss, Gomez and McElhannon lawsuits on a class basis. The settlement agreement was approved by the Superior Court of California, County of Placer on December 10, 2020. In anticipation of the consolidation of claims under the global settlement agreement, on March 11, 2020, the Gomez and McElhannon lawsuits were dismissed, as the claims of the plaintiffs are addressed in the global settlement. The monetary settlement under this agreement is for an immaterial amount that has been fully accrued.


Page 25


The Sabanovich lawsuit is not included in the global settlement agreement. Based upon our evaluation of information currently available, we believe that the ultimate resolution of the foregoing proceedingsSabanovich lawsuit will not have a material adverse effect either individually or in the aggregate, on our financial condition, results of operations or cash flows.

As previously reported, the company has cooperated with representatives from multiple California municipality district attorney offices in an inquiry by those offices into the handling, storage and disposal of certain types of hazardous waste at our store locations in those municipalities. CarMax and the district attorney offices have reached a settlement agreement, which was entered and approved by the Superior Court of California, County of Orange on June 8, 2020. The settlement includes an immaterial monetary payment covering penalties, costs, and supplemental environmental projects as well as certain injunctive relief.

The company is a class member in a consolidated and settled class action lawsuit (In re: Takata Airbag Product Liability Litigation (U.S. District Court, Southern District of Florida)) against Toyota, Mazda, Subaru, BMW, Honda, Nissan and Ford related to the economic loss associated with defective Takata airbags installed as original equipment in certain model vehicles from model years 2000-2018.  On April 15, 2020, CarMax received $40.3 million in net recoveries from the Toyota, Mazda, Subaru, BMW, Honda and Nissan settlement funds. CarMax remains a class member for the Ford settlement fund. We are
Page 27


unable to make a reasonable estimate of the amount or range of gain that could result from CarMax’s participation in the Ford settlement fund.

We are involved in various other legal proceedings in the normal course of business. Based upon our evaluation of information currently available, we believe that the ultimate resolution of any such proceedings will not have a material adverse effect, either individually or in the aggregate, on our financial condition, results of operations or cash flows.
 
Other Matters. In accordance with the terms of real estate lease agreements, we generally agree to indemnify the lessor from certain liabilities arising as a result of the use of the leased premises, including environmental liabilities and repairs to leased property upon termination of the lease.  Additionally, in accordance with the terms of agreements entered into for the sale of properties, we generally agree to indemnify the buyer from certain liabilities and costs arising subsequent to the date of the sale, including environmental liabilities and liabilities resulting from the breach of representations or warranties made in accordance with the agreements.  We do not have any known material environmental commitments, contingencies or other indemnification issues arising from these arrangements.
As part of our customer service strategy, we guarantee the used vehicles we retail with a 90-day/4,000 mile limited warranty.  A vehicle in need of repair within this period will be repaired free of charge.  As a result, each vehicle sold has an implied liability associated with it.  Accordingly, based on historical trends, we record a provision for estimated future repairs during the guarantee period for each vehicle sold.  The liability for this guarantee was $13.6$18.6 million as of November 30, 2020,May 31, 2021, and $10.5$15.2 million as of February 29, 2020,28, 2021, and is included in accrued expenses and other current liabilities.
 

16. Subsequent Events

On June 1, 2021, we completed the previously announced acquisition of Edmunds at an implied enterprise value of $404 million, inclusive of our initial investment. The consideration paid at closing included a combination of cash and shares of CarMax common stock. We expect Edmunds’ financial results to have an immaterial impact to CarMax’s earnings per share in fiscal 2022.
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ITEM 2.
MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is provided as a supplement to, and should be read in conjunction with, our audited consolidated financial statements, the accompanying notes and the MD&A included in our Annual Report on Form 10-K for the fiscal year ended February 29, 202028, 2021 (“fiscal 2020”2021”), as well as our consolidated financial statements and the accompanying notes included in Item 1 of this Form 10-Q.  Note references are to the notes to consolidated financial statements included in Item 1.  All references to net earnings per share are to diluted net earnings per share.  Certain prior year amounts have been reclassified to conform to the current year’s presentation.  Amounts and percentages may not total due to rounding.

OVERVIEW
 
CarMax is the nation’s largest and most profitable retailer of used vehicles.  We operate in two reportable segments:  CarMax Sales Operations and CarMax Auto Finance (“CAF”).  Our CarMax Sales Operations segment consists of all aspects of our auto merchandising and service operations, excluding financing provided by CAF.  Our CAF segment consists solely of our own finance operation that provides financing to customers buying retail vehicles from CarMax.
 
CarMax Sales Operations
Our sales operations segment consists of retail sales of used vehicles and related products and services, such as wholesale vehicle sales; the sale of extended protection plan (“EPP”) products, which include extended service plans (“ESPs”) and guaranteed asset protection (“GAP”); and vehicle repair service. We offer competitive, no-haggle prices; a broad selection of CarMax Quality Certified used vehicles; value-added EPP products; and superior customer service. Our omni-channel experience,platform, which gives us the largest addressable market in the used car industry, empowers our retail customers to buy a car on their terms – online, in-store or a seamless combination of both. Customers can choose to complete the car-buying experience in-person at one of our stores; or buy the car online and receive delivery through contactless curbside pickup, available nationwide, or home delivery, available to most customers.
 
Our customers finance the majority of the retail vehicles purchased from us, and availability of on-the-spot financing is a critical component of the sales process.  We provide financing to qualified retail customers through CAF and our arrangements with industry-leading third-party finance providers.  All of the finance offers, whether by CAF or our third-party providers, are backed by a 3-day payoff option. 
 
As of November 30, 2020,May 31, 2021, we operated 220222 used car stores in 106 U.S. television markets, as well as 21 new car franchises.franchise.  As of that date, wholesale auctions previously held at 74 of our used car stores were being conducted virtually.
 
CarMax Auto Finance
In addition to third-party finance providers, we provide vehicle financing through CAF, which offers financing solely to customers buying retail vehicles from CarMax.  CAF allows us to manage our reliance on third-party finance providers and to leverage knowledge of our business to provide qualifying customers a competitive financing option.  As a result, we believe CAF enables us to capture additional profits, cash flows and sales.  CAF income primarily reflects the interest and fee income generated by the auto loans receivable less the interest expense associated with the debt issued to fund these receivables, a provision for estimated loan losses and direct expenses.  CAF income does not include any allocation of indirect costs.  After the effect of 3-day payoffs and vehicle returns, CAF financed 42.1%43.7% of our retail used vehicle unit sales in the first ninethree months of fiscal 2021.2022.  As of November 30, 2020,May 31, 2021, CAF serviced approximately 1,041,0001,074,000 customer accounts in its $13.64$14.47 billion portfolio of managed receivables. 
 
Management regularly analyzes CAF’s operating results by assessing the competitiveness of our consumer offer, profitability, the performance of the auto loans receivable, including trends in credit losses and delinquencies, and CAF direct expenses.

Impact of COVID-19
In March 2020, the World Health Organization declared the outbreak of the novel coronavirus (“COVID-19”) as a global pandemic. In the following weeks, many U.S. states and localities issued shelter-in-place orders impacting the operations of our stores and consumer demand. We followed mandates from public health officials and government agencies, including implementation of enhanced cleaning measures and social distancing guidelines and, in many localities, the closing of stores and wholesale auctions. As a result of these store closures and lower consumer demand, we announced in April 2020 that more than 15,000 associates had been placed on furlough. We provided associates with at least 14 days of pay continuity upon store
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closure or quarantine, along with continuing medical benefits for associates who were furloughed. During the second quarter of fiscal 2021, we began to call back associates from furlough and by the end of July 2020, we no longer had any associates on furlough. During the first half of fiscal 2021, we spent approximately $30 million supporting associates impacted by COVID-19, store closures and furloughs.

We have implemented robust plans to reduce the risk of exposure and further spread of the virus in our stores and continue to follow the mandates of public health officials and government agencies. We also launched contactless curbside pickup nationwide to better serve our customers in alignment with enhanced safety practices. In addition, we quickly shifted our wholesale business from in-person to online auctions, and we continue to keep our appraisal lanes open for customers who want or need to sell their cars. During the second quarter of fiscal 2021, we completed the rollout of our omni-channel experience, which gives us the largest addressable market in the used car industry. This offering gives customers the option to seamlessly do as much, or as little, online and in-person as they prefer.

In early April, due to the mandates of public health officials and government agencies, approximately half of our stores were closed or under limited operations. Limited operations means the stores could sell cars but were limited to appointment-only, curbside pickup, home delivery or some combination of all three. As a result, used vehicle sales were down more than 75% during that period. Further, pricing and margin was pressured by sharp declines in industry wholesale valuations due to a steep depreciation environment. During this period, we reduced inventory levels to align with sales.

We experienced negative comparable used unit sales in the first quarter of fiscal 2021, which continued into June when we experienced high single digit negative comparable used unit sales. The June results were more than offset by mid-single digit positive comparable used unit sales in both July and August, a trend that continued into September. However, as the election approached and there was another surge in COVID-19 cases, which resulted in tightened occupancy restrictions and shelter-in-place orders from state and local governments, we saw demand soften. As a result, sales trended down in the latter part of the third quarter. This trend continued into the first two weeks of December, with same store sales down approximately 4% versus the prior year. We believe the trends experienced in the latter part of the quarter and into December are shorter-term in nature.

As of the end of December 2020, approximately half of our stores have occupancy restrictions in place due to state and local government mandates. Of these, more than 40 stores had mandates limiting capacity to 25% or less. Despite the challenges associated with the COVID-19 pandemic, our omni-channel experience is allowing customers to connect and transact with us in more ways than ever. We have seen a favorable response to our omni-channel experience with the majority of customers progressing more of their transactions online.

The impact of COVID-19 on CAF loan origination volume has been consistent with our retail sales performance noted above. Beginning in the first quarter of fiscal 2021, as the pandemic escalated, we saw an increase in delinquencies and greater demand for payment extensions. In response, we implemented a variety of measures to support our customers through this difficult time and to maximize the long-term collectability of the portfolio. This included temporarily suspending repossessions, waiving late fees, and providing loan payment extensions where appropriate. In addition to pausing our in-house Tier 3 lending, we also made temporary underwriting adjustments focused on preserving CAF's high-quality portfolio and tested certain loan routing to our third-party providers.

Payment extensions spiked in April and have declined significantly since then as customers have exhibited the ability and willingness to pay. During the first nine months of fiscal 2021, delinquency rates were lower year-over-year. During the back half of the second quarter of fiscal 2021, we ceased CAF's underwriting adjustments noted above, and in September we resumed our in-house Tier 3 lending.

During the first quarter of fiscal 2021, new legislation was enacted, and new IRS guidance was issued to provide relief to businesses in response to the COVID-19 pandemic. We have evaluated the tax provisions included in legislation such as the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), as well as recent IRS guidance. While the most significant impacts to the company include the employee retention tax credit and payroll tax deferral provisions of the CARES Act, we do not expect recent IRS guidance or the CARES Act to have a material impact on our results of operations.

The COVID-19 pandemic remains a rapidly evolving situation. We continue to actively monitor developments that may cause us to take further actions that alter our business operations as may be required by federal, state or local authorities or that we determine are in the best interests of our associates, customers and shareholders. The duration and severity of the COVID-19 outbreak are uncertain, and we are unable to determine the full impact that social distancing protocols, the availability and efficacy of vaccines, or potential subsequent outbreaks, will ultimately have on our operations or consumer demand. As such, the full impact on our revenues, profitability, financial position and liquidity remains uncertain at this time.

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Revenues and Profitability
The sources of revenue and gross profit from the CarMax Sales Operations segment for the first ninethree months of fiscal 20212022 are as follows:
Net Sales and
Operating Revenues
Gross Profit
kmx-20201130_g1.jpgkmx-20201130_g2.jpgkmx-20210531_g1.jpgkmx-20210531_g2.jpg
A high-level summary of our financial results for the thirdfirst quarter and first nine months of fiscal 20212022 as compared to the thirdfirst quarter and first nine months of fiscal 20202021 is as follows:
(Dollars in millions except per share or per unit data)(Dollars in millions except per share or per unit data)Three Months Ended
November 30, 2020
Change from
Three Months Ended
November 30, 2019
Nine Months Ended
November 30, 2020
Change from
Nine Months Ended
November 30, 2019
(Dollars in millions except per share or per unit data)Three Months Ended
May 31, 2021
Change from
Three Months Ended
May 31, 2020
Income statement informationIncome statement informationIncome statement information
Net sales and operating revenues Net sales and operating revenues$5,184.9 8.2 %$13,785.9 (10.2)% Net sales and operating revenues$7,697.6 138.4 %
Gross profit Gross profit$631.4 2.9 %$1,737.8 (15.2)% Gross profit$924.5 161.0 %
CAF income CAF income$176.4 54.7 %$374.6 8.9 % CAF income$241.7 374.4 %
Selling, general and administrative expenses Selling, general and administrative expenses$478.8 (1.2)%$1,342.7 (7.7)% Selling, general and administrative expenses$554.1 70.5 %
Net earnings Net earnings$235.3 35.9 %$537.0 (20.3)% Net earnings$436.8 8,673.7 %
Unit sales informationUnit sales informationUnit sales information
Used unit sales Used unit sales194,576 1.0 %546,934 (12.6)% Used unit sales270,799 100.6 %
Change in used unit sales in comparable stores Change in used unit sales in comparable stores(0.8)%N/A(14.8)%N/A Change in used unit sales in comparable stores99.1 %N/A
Wholesale unit sales Wholesale unit sales126,317 10.8 %322,592 (10.7)% Wholesale unit sales181,389 186.6 %
Per unit informationPer unit informationPer unit information
Used gross profit per unit Used gross profit per unit$2,151 0.3 %$2,123 (2.7)% Used gross profit per unit$2,205 13.8 %
Wholesale gross profit per unit Wholesale gross profit per unit$906 (3.3)%$994 2.6 % Wholesale gross profit per unit$1,025 4.8 %
SG&A per used vehicle unit$2,461 (2.3)%$2,455 5.6 %
SG&A as % of gross profit SG&A as % of gross profit59.9 %(31.8)%
Per share informationPer share informationPer share information
Net earnings per diluted share Net earnings per diluted share$1.42 36.5 %$3.25 (19.4)% Net earnings per diluted share$2.63 8,666.7 %

Net earnings per diluted share during the first ninethree months of fiscal 2021 included a one-time benefit of $0.18 in connection with our receipt of settlement proceeds in April 2020 related to a previously disclosed class action lawsuit. Refer to “Results of Operations” for further details on our revenues and profitability.

In March 2020, the World Health Organization declared the outbreak of the novel coronavirus (“COVID-19”) as a global pandemic. Throughout fiscal 2021, many U.S. states and localities had shelter-in-place orders and occupancy restrictions,
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impacting the operations of our stores and consumer demand. As a result, our fiscal 2021 results were significantly impacted by the COVID-19 pandemic, primarily during the first quarter.

Although the immediate impact of COVID-19 has subsided, uncertainty continues. During the first quarter of fiscal 2022, states and localities were in the midst of a vaccine distribution program and easing certain state-mandated restrictions; however, the continued spread and impact of COVID-19 persists. We continue to actively monitor developments that may cause us to take further actions that alter our business operations as may be required by federal, state or local authorities or that we determine are in the best interests of our associates, customers and shareholders.
Liquidity
Our primary ongoing sources of liquidity include funds provided by operations, proceeds from non-recourse funding vehicles, and borrowings under our revolving credit facility or through other financing sources.  In addition to funding our operations,
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this liquidity was used to fund the repurchase of common stock under our share repurchase program and our store growth.

Our current capital allocation strategy is to remain focused on growing the business while maintaining the appropriate amount of caution given the uncertainty that remains in the economic environment.

As previously disclosed, in response to the COVID-19 pandemic, we took certain measures in the first quarter of fiscal 2021 to enhance our liquidity position and provide additional financial flexibility, including drawing down additional fundsfocus on our revolving credit facility, pausing our stock repurchase program, pausing our store expansion strategycore business by investing in digital capabilities, pursue new growth opportunities through investments, partnerships and remodelsacquisitions and actively aligning operating expensesreturn excess capital to the current state of the business, including the previously discussed furlough. We strengthened our overall financial position by selling through inventory and quickly aligning costs to lower sales volumes. We have continued to adjust inventory levels throughout the pandemic to align with sales trends. During the third quarter, we fully paid down the outstanding balance on our revolving credit facility and resumed our store expansion strategy and share repurchase program.shareholders. Given the turnaroundyear-over-year improvement in our business and overall macroeconomic conditions, the strength of the credit markets and our solid balance sheet, we believe we have the appropriate liquidity, access to capital and financial strength to support our operations and continue investing in our omni and digitalstrategic initiatives for the foreseeable future.
 
Strategic Update and Future Outlook
The COVID-19 pandemic has created an unprecedentedSince completing our omni-channel rollout in the second quarter of fiscal 2021, we now have a common platform across all of CarMax that leverages our scale, nationwide footprint and challenging time. As discussed above, we have taken several stepsinfrastructure and empowers our customers to ensurebuy a strong liquidity position and enable our stores to operate amidst the current health and safety concerns. We will continue to monitor the ongoing effects of the COVID-19 pandemic and make any further decisions necessary to position the company for a strong recovery as we emerge from this crisis.

vehicle on their terms. We recognize the current environment hasevents over the past year have accelerated a shift in consumer buying behavior. Customers are seeking safety, personalization and convenience in how they shop for and buy a vehicle more than ever. Our omni-channel experienceplatform empowers customers to buy a car on their own terms, whether completely from home, in-store or through a seamlessly integrated combination of online and in-store experiences. Our diversified business model, combined with our emerging omni-channel experience, is a unique advantage in the used car industry that firmly positions us to continue growing our market share while creating shareholder value over the long-term. We completed

With the completion of our omni-channel platform rollout, in the second quarter of fiscal 2021. We now have a common platform across all of CarMax that leverages our scale, nationwide footprint and infrastructure and empowers our customers to buy a vehicle on their terms. Wewe are now focusing our efforts on optimizing and enhancing the customer experience. In particular, we are focused on enabling self-service for all components of the sale. As of the end of the first quarter, approximately 40% of our customers were eligible to complete an online retail sale and plan to deliver significant improvements overindependently if they choose, up from 25% in the next twoprevious quarters. We are on track for most of our customers to have the ability to buy a vehiclecomplete an online independentlyretail sale if they choose by the middle of next fiscal year.

We2022. In the first launchedquarter of fiscal 2022, online retail sales accounted for 8% of retail unit sales. An online retail sale is defined as a sale where the customer completes all four of the following activities remotely: reserving the vehicle; financing the vehicle, if needed; trading-in or opting out of a trade-in; and, creating an online sales order. Omni sales, defined as sales where customers complete at least one of the four activities listed above online, represented approximately 56% of retail sales, up from 51% in the previous quarter. This growing rate of customer adoption reinforces our belief in our omni-channel experiencestrategy.
Revenue from online transactions, defined as revenue from retail sales that qualify as an online retail sale, as well as any related EPP and third-party finance contribution, and wholesale sales where the winning bid was taken from an online bid, was $1.9 billion, or approximately 24% of net revenues in the Atlanta market in December 2018. Now, two years later after continued testingfirst quarter of fiscal 2022.
In the fourth quarter of fiscal 2021, we completed the nationwide rollout of our online instant appraisal offer, which quickly provides customers an offer on pricingtheir vehicle. This innovative experience allowed us to purchase over 163,000 vehicles online during the first quarter of fiscal 2022, which represents 48% of total buys from consumers. As a result of this offering, we believe we became the largest online buyer of used vehicles from consumers as well. We believe that our online appraisal offers provide us with the potential to approach or exceed the high end of our historical annual self-sufficiency rate of 36% to 41%. For the first quarter of fiscal 2022, our self-sufficiency rate was between 45% and advertising, our omni-channel experience is delivering sustained growth in this competitive market. The Atlanta market has outperformed50%. In the company with high single-digit comparable used unit sales infirst quarter of fiscal 2022, total vehicles purchased from consumers were 341,275, a 236% increase versus the thirdfirst quarter of fiscal 2021 and two-year stacked comparablea 77% increase versus the first quarter of fiscal 2020, strengthening our leadership position as the largest used unit salesvehicle buyer from consumers. At the end of approximately 20%. In addition, the numberfourth quarter of alternative deliveriesfiscal 2021, we also launched a “penny perfect” transactable financing offer product in our online checkout process. With this enhancement, eligible customers can apply and accept finance offers without needing the Atlanta market, including curbside pickupassistance of an associate to submit a credit application over the phone or in store; we continue to enhance and home delivery, has increased by 45% when compared with the prior year third quarter, althoughfurther expand this remains a small portion of our overall sales.product.

Building on our experiences in the Atlanta market, ourOur strategic investments in the near term will focus on our customer experience, vehicle acquisition and marketing. As we continue enhancing our online experience and offerings, we believe it is important to educate customers onabout our omni-channel experienceomni-
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channel platform and to differentiate and elevate our brand. We haveDuring the fourth quarter of fiscal 2021, we introduced the next phase of our national multi-media marketing campaign that began last year, and we plancampaign. As a result, marketing spend increased year-over-year in the first quarter of fiscal 2022. We expect our marketing spend to increase our year-over-year marketing spendremain elevated in fiscal 2022 with per unit expenses similar to those experienced in the second half of fiscal 2021. For fiscal 2021,We believe we anticipate advertising spend will increase approximately $25 million compared with fiscal 2020. We will incurare well positioned to gain market share through the vast majority of this increase in the fourth quarter, driven primarily by heavier broadcasting in support of the next evolutionpromotion of our brand campaign.omni-channel platform and new product offerings such as our Love Your Car Guarantee.

In combination withLeveraging the improvementsenhanced omni-channel platform and enhancementsadvertising campaign discussed above, we are making to our omni-channel experience, along with the increase in advertising spending noted above and also building on our experience in Atlanta, we are implementingimplemented pricing and marketing tests in select markets during the fourth quarter of fiscal 2021 in an effort to proactively drive sales volume. WhileEarly results for these tests were positive, and we planned to continue these tests into the first quarter of fiscal 2022. Due to changing macroeconomic factors, including strong demand and inventory constraints, we paused these pricing tests in the first quarter of fiscal 2022. We will continue to monitor macroeconomic factors and pricing elasticity and will adjust our pricing accordingly to maximize unit sales and profitability. We expect our gross profit per used unit to remain above $2,000.
Our strategic investments extend to the acquisition of Edmunds, which we completed on June 1, 2021. The acquisition is the first in CarMax history, and adds one of the most well established and trusted online guides for automotive information and a recognized industry leader in digital car shopping innovations to the fourth quarterCarMax family. With this acquisition, CarMax enhances its digital capabilities and further strengthens its role and reach across the used auto ecosystem while adding exceptional technology and creative talent. Edmunds will continue to operate independently and will remain focused on delivering confidence to consumers and excellent value to its dealer and OEM clients. Additionally, this acquisition will allow both businesses to accelerate their respective capabilities to deliver an enhanced digital experience to their customers by leveraging Edmunds’ compelling content and technology, our unparalleled national scale and infrastructure, and the combined talent of both businesses. We expect Edmunds’ financial results to have an immaterial impact to CarMax’s earnings per share in fiscal 2022, with potential for significant shareholder value creation over the longer term.
In order to execute our long-term strategy, we plan to continue to be above $2,000,invest in various strategic initiatives to increase innovation, specifically with regards to customer-facing and customer-enabling technologies, as well as marketing. We are also focused on ensuring we anticipate the year over year changeare efficient in this metric will be larger than whatour spend, targeting specific areas where we have experienced in recent years.

We also continueexpect to focus on driving effectiveness through our centralized Customer Experience Centers (“CECs”), improving our core buying channels, opening new buying channelsachieve more efficiencies and modernizing our wholesale auction platforms. Approximately 70% of our customers interacted withleverage. This includes our CECs, during the third quarter. Additionally,which are maturing and becoming more than 50%efficient and effective. Our use of our customers chose to progress their sale remotely. In addition, we are seeing those customers progress moredata is a core component of the transaction online, while still preferring to take ownership of their vehicle at one of our stores. For the third quarter, alternative deliveries, including home deliverythese initiatives and curbside pickup, were less than 10% of our sales.
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Our long-term strategy continues to be focuseda strategic asset for us as we leverage data to enhance the customer experience and increase operational efficiencies. For fiscal 2022, we would expect to lever SG&A as a percentage of gross profit when our gross profit growth is in the range of 5% to 8% on completinga two-year stacked basis. In periods of investment, like fiscal 2022, we will need to be at the rollouthigher end of this two-year range to lever against fiscal 2021.
Over the next five years, we expect our diversified model, the scale of our retail conceptoperations, our investments and improving and enhancing our omni-channel experience, withstrategy to provide a solid foundation for further growth. As such, we have set the goal of increasing ourfollowing long-term targets, which we are currently on track to achieve:
Grow national market share of 0- to 10-year old vehicles to more than 5% by the end of calendar year 2025.
Sell two million used vehicle unit salesvehicles per year by fiscal 2026 through our used and wholesale channels combined.
Generate revenue of approximately $33 billion in each of the markets in which we operate. At the same time, we are identifying and investing in new initiatives that we believe will also be solid contributors to our earnings growth. We believe, over the long term, used vehicle unit sales are the primary driver for earnings growth. We also believe increased used vehicle unit sales will drive increased sales of wholesale vehicles and ancillary products and, over time, increased CAF income.fiscal 2026.

In calendar 2019,2020, we estimate we sold approximately 4.7%4.3% of the age 0- to 10-year old vehicles sold in the comparable store markets in which we were operating and approximately 3.5% of the age 0- to 10-year old vehicles sold on a nationwide basis. Our strategy to increase our market share and achieve our other long-term targets includes focusing on:

Delivering a customer-driven, omni-channel buying and selling experience that is a unique and powerful integration of our in-store and online capabilities.
Opening stores in new markets and expanding our presence in existing markets.
Hiring and developing an engaged and skilled workforce.
Improving efficiency in our stores and our logistics operations to drive outreduce waste.
Leveraging data and advanced analytics to continuously improve the customer experience as well as our processes and systems.

In orderUtilizing advertising to executeeducate customers about our long-term strategy, we have invested in various strategic initiativesomni-channel platform and to increase innovation, specifically with regards to customer-facingdifferentiate and customer-enabling technologies. We are also developing and implementing tools that helpelevate our associates be more efficient and effective. Additionally, we have centralized customer support in our CECs, which we believe provides a more seamless combination between the online and in-store experience for our customers. Our use of data is a core component of these initiatives and continues to be a strategic asset for us as we leverage data to enhance the customer experience and increase operational efficiencies. While in any individual period conditions may vary, in periods of elevated investment in our strategic initiatives, we would expect to leverage our SG&A expenses when comparable store used unit sales growth is in the range of 5% to 8% on an annual basis. While we continue to invest in our growth initiatives, we will continue to act on opportunities to become leaner, more agile and a more cost-effective organization over the long term.brand.

As of November 30, 2020,May 31, 2021, we had used car stores located in 106 U.S. television markets, which covered approximately 78%77% of the U.S. population.  The format and operating models utilized in our stores are continuously evaluated and may change or evolve over time based upon market and consumer expectations. During the first ninethree months of fiscal 2021,2022, we opened fourtwo stores, and during the remainder of the fiscal year we plan to open eight stores. In response to COVID-19, we paused our store expansion strategy in the first quarter of fiscal 2021. We are resuming new store growth and anticipate opening between eight and ten stores in fiscal 2022.

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While we execute both our short- and long-term strategy, there are trends and factors that could impact our strategic approach or our results in the short and medium term. For additional information about risks and uncertainties facing our company, see “Risk Factors,” included in Part I. Item 1A of the Annual Report on Form 10-K for the fiscal year ended February 29, 2020.28, 2021.

CRITICAL ACCOUNTING POLICIES

For information on critical accounting policies, see "Critical Accounting Policies" in the MD&A included in Item 7 of the Annual Report on Form 10-K for the fiscal year ended February 29, 2020 and Part I, Item 2 of the Quarterly Report on Form 10-Q for the period ended May 31, 2020.28, 2021.


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RESULTS OF OPERATIONS – CARMAX SALES OPERATIONS
 
NET SALES AND OPERATING REVENUES
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
(In millions)(In millions)20202019Change20202019Change(In millions)20212020Change
Used vehicle salesUsed vehicle sales$4,209.7 $4,028.8 4.5 %$11,385.2 $12,915.8 (11.9)%Used vehicle sales$6,157.3 $2,786.2 121.0 %
Wholesale vehicle salesWholesale vehicle sales828.4 611.0 35.6 %1,990.3 1,951.7 2.0 %Wholesale vehicle sales1,374.4 342.9 300.9 %
Other sales and revenues:Other sales and revenues:      Other sales and revenues:   
Extended protection plan revenuesExtended protection plan revenues101.7 97.0 4.8 %294.5 321.7 (8.5)%Extended protection plan revenues134.2 73.4 83.0 %
Third-party finance fees, netThird-party finance fees, net(10.6)(9.4)(12.4)%(36.7)(35.2)(4.3)%Third-party finance fees, net(4.6)(10.7)57.2 %
OtherOther55.7 62.6 (11.0)%152.6 203.5 (25.0)%Other36.3 37.0 (2.3)%
Total other sales and revenuesTotal other sales and revenues146.8 150.2 (2.3)%410.4 490.0 (16.2)%Total other sales and revenues165.9 99.7 66.4 %
Total net sales and operating revenuesTotal net sales and operating revenues$5,184.9 $4,790.0 8.2 %$13,785.9 $15,357.5 (10.2)%Total net sales and operating revenues$7,697.6 $3,228.8 138.4 %
 
UNIT SALES
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
20202019Change20202019Change 20212020Change
Used vehiclesUsed vehicles194,576 192,563 1.0 %546,934 625,922 (12.6)%Used vehicles270,799 135,028 100.6 %
Wholesale vehiclesWholesale vehicles126,317 113,996 10.8 %322,592 361,277 (10.7)%Wholesale vehicles181,389 63,295 186.6 %
 
AVERAGE SELLING PRICES
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
20202019Change20202019Change 20212020Change
Used vehiclesUsed vehicles$21,402 $20,710 3.3 %$20,581 $20,431 0.7 %Used vehicles$22,533 $20,346 10.7 %
Wholesale vehiclesWholesale vehicles$6,245 $5,079 23.0 %$5,877 $5,128 14.6 %Wholesale vehicles$7,266 $5,110 42.2 %

COMPARABLE STORE USED VEHICLE SALES CHANGES
Three Months Ended November 30 (1)
Nine Months Ended November 30 (1)
Three Months Ended May 31 (1)
2020201920202019 20212020
Used vehicle unitsUsed vehicle units(0.8)%7.5 %(14.8)%6.7 %Used vehicle units99.1 %(41.8)%
Used vehicle revenuesUsed vehicle revenues2.5 %10.0 %(14.1)%8.5 %Used vehicle revenues120.6 %(40.8)%

(1)    Stores are added to the comparable store base beginning in their fourteenth full month of operation. We do not remove renovated stores from our comparable store base. Comparable store calculations include results for a set of stores that were included in our comparable store base in both the current and corresponding prior year periods.

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VEHICLE SALES CHANGES
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
2020201920202019 20212020
Used vehicle unitsUsed vehicle units1.0 %11.0 %(12.6)%10.1 %Used vehicle units100.6 %(39.8)%
Used vehicle revenuesUsed vehicle revenues4.5 %13.6 %(11.9)%11.9 %Used vehicle revenues121.0 %(38.6)%
Wholesale vehicle unitsWholesale vehicle units10.8 %3.3 %(10.7)%4.8 %Wholesale vehicle units186.6 %(47.6)%
Wholesale vehicle revenuesWholesale vehicle revenues35.6 %1.2 %2.0 %5.5 %Wholesale vehicle revenues300.9 %(48.2)%

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USED VEHICLE FINANCING PENETRATION BY CHANNEL (BEFORE THE IMPACT OF 3-DAY PAYOFFS)
Three Months Ended November 30 (1)
Nine Months Ended November 30 (1)
Three Months Ended May 31 (1)
202020192020201920212020
CAF (2)
CAF (2)
48.9 %47.2 %45.0 %46.7 %
CAF (2)
46.7 %38.2 %
Tier 2 (3)
Tier 2 (3)
19.5 %20.4 %22.8 %20.1 %
Tier 2 (3)
22.8 %28.5 %
Tier 3 (4)
Tier 3 (4)
9.7 %9.5 %11.5 %10.3 %
Tier 3 (4)
10.0 %14.5 %
Other (5)
Other (5)
21.9 %22.9 %20.7 %22.9 %
Other (5)
20.5 %18.8 %
TotalTotal100.0 %100.0 %100.0 %100.0 %Total100.0 %100.0 %

(1)     Calculated as used vehicle units financed for respective channel as a percentage of total used units sold.
(2)    Includes CAF’s Tier 3 loan originations, which represent less than 1% of total used units sold.
(3)     Third-party finance providers who generally pay us a fee or to whom no fee is paid.
(4)     Third-party finance providers to whom we pay a fee.
(5)     Represents customers arranging their own financing and customers that do not require financing.
 
CHANGE IN USED CAR STORE BASE
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
2020201920202019 20212020
Used car stores, beginning of periodUsed car stores, beginning of period220 209 216 203 Used car stores, beginning of period220 216 
Store openingsStore openings 4 10 Store openings2 
Used car stores, end of periodUsed car stores, end of period220 213 220 213 Used car stores, end of period222 220 
 
During the first ninethree months of fiscal 2021,2022, we opened fourtwo stores, allboth in existing television markets (Tampa, FL; Philadelphia, PA; New Orleans, LA;(Miami, FL and Los Angeles, CA)Tampa, FL)

Used Vehicle Sales.  The 4.5%121.0% increase in used vehicle revenues in the thirdfirst quarter of fiscal 20212022 was primarily driven by a 3.3%100.6% increase in used unit sales as well as a 10.7% increase in average retail selling price. This increase largely reflected higher vehicle acquisition costs resulting from strong wholesale industry valuations. The increase in used vehicle revenues was also due to a 1.0% increase in used unit sales, driven by sales from newer stores not yet included in the comparable store base. Comparable store used unit sales declined 0.8% in the third quarter. During the first part of the quarter, we achieved mid-single digit comparable store sales growth, continuing the positive momentum from the second quarter. However, demand softened and sales trended down in the latter part of the quarter. We believe the surge in COVID-19 cases, which constrained demand and tightened occupancy restrictions and shelter-in-place orders from state and local governments, as well as the uncertainty around the election and future stimulus programs, were some of the factors that impacted sales during this time.

The 11.9% decrease in used vehicle revenues in the first nine months of fiscal 2021 was primarily due to a 12.6% decrease in used unit sales, driven by the decline in the first quarter. The decrease in used units included a 14.8% decrease99.1% increase in comparable store used unit sales. This reflectedOur results for the combined effectsfirst quarter of fiscal 2021 were significantly impacted by COVID-19. On a two-year basis, comparable used unit sales growth for the quarter, excluding stores that were opened in FY20 or later, was 16.0%. In addition to the impacts of COVID-19 relatedon our prior year results, we believe several factors contributed to our strong comparable store closuresused unit sales growth on both a one-year and restrictions on operations,two-year basis, including a robust used vehicle demand environment, supported by federal stimulus checks as well as reduceda shift in the timing of customer traffic resulting fromtax refunds, and solid execution supported by the economic impactadoption of the pandemic and nationwide shelter-in-place orders, primarily duringour rapidly evolving omni-channel customer experience. Online retail sales, as defined previously, accounted for 8% of used unit sales for the first quarter as well as the latter part of the third quarter of fiscal 2021.2022. The increase in average retail selling price in the first nine monthsquarter of fiscal 20212022 reflected higher vehicle acquisition costs driven by market appreciation, partially offset by shifts in the mix of our sales by both vehicle age.age and class.

Wholesale Vehicle Sales. Vehicles sold at our wholesale auctions are, on average, approximately 10 years old with more than 100,000 miles and are primarily comprised of vehicles purchased through our appraisal process that do not meet our retail standards. Our wholesale auction prices usually reflect trends in the general wholesale market for the types of vehicles we sell, although they can also be affected by changes in vehicle mix or the average age, mileage or condition of the vehicles being sold. During fiscal 2021, oOurur wholesale auctions were moved to an online format in response to the COVID-19 pandemic and continue to operate completely online.

The 35.6% increase in wholesale vehicle revenues in the third quarter of fiscal 2021 was primarily due to a 23.0% increase in average selling price as well as a 10.8% increase in unit sales. The increase in average selling price was primarily due to increased acquisition costs. The wholesale unit growth was largely driven by a record third quarter appraisal buy rate, partially offset by lower appraisal traffic.

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The 2.0%300.9% increase in wholesale vehicle revenues in the first nine monthsquarter of fiscal 20212022 was primarily due to a 14.6%186.6% increase in unit sales as well as a 42.2% increase in average selling price, partially offset by a 10.7% decline in unit sales, driven byprice. Our results for the first quarter decline.of fiscal 2021 were significantly impacted by COVID-19. On a two-year basis, wholesale vehicle unit sales increased 50.2%. In addition to the impacts of COVID-19 on our prior year results, the wholesale unit growth on both a one-year and two-year basis was largely driven by increased appraisal volume from online offerings, a record appraisal buy rate, aided by market prices, and one additional auction day when compared with the first quarter of fiscal 2021. The increase in average selling price was primarily due to increased acquisition costs driven by market appreciation. The decline in wholesale units was largely driven by lower appraisal traffic, partially offset by an increase in our appraisal buy rate.

Other Sales and Revenues.  Other sales and revenues include revenue from the sale of ESPs and GAP (collectively reported in EPP revenues, net of a reserve for estimated contract cancellations), net third-party finance fees, and other revenues, which are predominantly comprised of service department and new vehicle sales. The fees we pay to the Tier 3 providers are reflected as an offset to finance fee revenues received from the Tier 2 providers. The mix of our retail vehicles financed by CAF, Tier 2 and Tier 3 providers, or customers that arrange their own financing, may vary from quarter to quarter depending on several factors, including the credit quality of applicants, changes in providers’ credit decisioning and external market conditions. Changes in originations by one tier of credit providers may also affect the originations made by providers in other tiers.
 
Other sales and revenues declined 2.3%increased 66.4% in the thirdfirst quarter of fiscal 2022, reflecting the growth in EPP revenues and reduction in net third-party finance fees. EPP revenues increased 83.0%, largely reflecting the increase in our retail unit volume. Net third-party finance fees improved as a result of favorable adjustments in the fee agreements with our Tier 2 and Tier 3 providers made during the fourth quarter of fiscal 2021 reflecting a decreaseas well as shifts in other revenues, including new car and service departmentour sales mix by finance channel, partially offset by growth in EPP revenues. EPP revenues increased 4.8%, largely reflecting a $5.0 million increase from favorable adjustments to cancellation reserves and profit sharing revenue recognized in the current quarter.

Other sales and revenues declined 16.2% in the first nine months of fiscal 2021, reflecting decreases in other revenues, including new car and service department sales, and EPP revenues. EPP revenues declined 8.5%, largely reflecting the reduction in our used unit sales driven by the decline in the first quarter, partially offset by a $12.3 million increase from profit sharing revenue recognized in the current period and favorable adjustments to cancellation reserves. The new car and service department sales declines reflected both store closures and reduced customer traffic.sales.

Seasonality.  Historically, our business has been seasonal.  Our stores typically experience their strongest traffic and sales in the spring and summer, with an increase in traffic and sales in February and March, coinciding with federal income tax refund season. Sales are typically slowest in the fall.  In fiscal 2021, traffic and sales were impacted by COVID-19 during periods of the year when we have historically experienced strong traffic and sales, and it remains unclear how the continuing impact of COVID-19 and related stimulus payments will affect the seasonality of our business.

GROSS PROFIT
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
(In millions)(In millions)20202019Change20202019Change(In millions)20212020Change
Used vehicle gross profitUsed vehicle gross profit$418.6 $413.1 1.3 %$1,161.3 $1,366.3 (15.0)%Used vehicle gross profit$597.0 $261.5 128.3 %
Wholesale vehicle gross profitWholesale vehicle gross profit114.4 106.8 7.1 %320.7 350.1 (8.4)%Wholesale vehicle gross profit185.8 61.9 200.1 %
Other gross profitOther gross profit98.4 93.7 5.0 %255.8 333.1 (23.2)%Other gross profit141.7 30.8 361.0 %
TotalTotal$631.4 $613.6 2.9 %$1,737.8 $2,049.5 (15.2)%Total$924.5 $354.2 161.0 %

GROSS PROFIT PER UNIT
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
2020201920202019 20212020
$ per unit(1)
%(2)
$ per unit(1)
%(2)
$ per unit(1)
%(2)
$ per unit(1)
%(2)
$ per unit(1)
%(2)
$ per unit(1)
%(2)
Used vehicle gross profitUsed vehicle gross profit$2,151 9.9 $2,145 10.3 $2,123 10.2 $2,183 10.6 Used vehicle gross profit$2,205 9.7 $1,937 9.4 
Wholesale vehicle gross profitWholesale vehicle gross profit$906 13.8 $937 17.5 $994 16.1 $969 17.9 Wholesale vehicle gross profit$1,025 13.5 $978 18.1 
Other gross profitOther gross profit$506 67.0 $487 62.4 $468 62.3 $532 68.0 Other gross profit$523 85.4 $228 30.8 
Total gross profitTotal gross profit$3,245 12.2 $3,187 12.8 $3,177 12.6 $3,274 13.3 Total gross profit$3,414 12.0 $2,623 11.0 

(1)     Calculated as category gross profit divided by its respective units sold, except the other and total categories, which are divided by total used units sold.
(2)     Calculated as a percentage of its respective sales or revenue.

Used Vehicle Gross Profit.    We target a dollar range of gross profit per used unit sold.  The gross profit dollar target for an individual vehicle is based on a variety of factors, including its probability of sale and its mileage relative to its age; however, it is not primarily based on the vehicle’s selling price.  Our ability to quickly adjust appraisal offers to be consistent with the broader market trade-in trends and the pace of our inventory turns reduce our exposure to the inherent continual fluctuation in used vehicle values and contribute to our ability to manage gross profit dollars per unit.

Gross profit per used unit is consistent across our omni-channel platform.
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We systematically adjust individual vehicle prices based on proprietary pricing algorithms in order to appropriately balance sales trends, inventory turns and gross profit achievement.  Other factors that may influence gross profit include the wholesale and retail vehicle pricing environments, vehicle reconditioning and logistics costs, and the percentage of vehicles sourced directly from consumers through our appraisal process.  Vehicles purchased directly from consumers typically generate more gross profit per unit compared with vehicles purchased at auction or through other channels.
 
Used vehicle gross profit increased 1.3%128.3% in the thirdfirst quarter of fiscal 2021, reflecting2022, driven by the 1.0%100.6% increase in total used unit sales. Used vehicle gross profit per unit remained steady compared with the prior year quarter. Used vehicle gross profit declined 15.0% in the first nine months of fiscal 2021, reflecting the 12.6% decline in total used unit sales driven by the decline in the first quarter, as well as the $60 declinea $268 increase in used vehicle gross profit per unit. During the first quarter of fiscal 2021, our used vehicle gross profit per unit, was pressured byreflecting a strong pricing adjustments made to better align inventory levels with sales in response to COVID-19.

environment. We believe we can manage to a targeted gross profit per unit dollar range, subject to future changes to our business or pricing strategy. In combination with the improvements and enhancements we are making to our omni-channel experience, we are also implementing pricing and marketing tests in select markets during the fourth quarter of fiscal 2021. While we expect gross profit per used unit for the fourth quarter to continue to be above $2,000, we anticipate the year over year change in this metric will be larger than what we have experienced in recent years.

Wholesale Vehicle Gross Profit.    Our wholesale gross profit per unit reflects the demand for older, higher mileage vehicles, which are the mainstay of our auctions, as well as strong dealer attendance and resulting high dealer-to-car ratios at our auctions.  The frequency of our auctions, which are generally held weekly or bi-weekly, minimizes the depreciation risk on these vehicles.  Our ability to adjust appraisal offers in response to the wholesale pricing environment is a key factor that influences wholesale gross profit. 

Wholesale vehicle gross profit increased 7.1%200.1% in the thirdfirst quarter of fiscal 2021,2022, largely reflecting the 10.8%186.6% increase in wholesale unit sales partially offset byas well as a modest decline$47 increase in wholesale vehicle gross profit per unit. Wholesale vehicle gross profit decreased 8.4% in the first nine months of fiscal 2021, driven by the 10.7% decrease in wholesale unit, sales, driven by the decline in the first quarter, partially offset byreflecting a modest increase in wholesale gross profit per unit. Wholesale gross profit per unit was under significant pressure early in the current year’s first quarter, reflecting sharp declines in industry wholesale valuations; however, wholesale gross profit per unit had fully recovered by the end of the first quarter. During the second quarter of fiscal 2021, performance was supported by strong appreciation in the market. By the end of the second quarter, depreciation had returned to the wholesale market, and steep depreciation continued during the third quarter.pricing environment.

Other Gross Profit.  Other gross profit includes profits related to EPP revenues, net third-party finance fees and other revenues. Other revenues are predominantly comprised of service department operations, including used vehicle reconditioning, and new vehicle sales.  We have no cost of sales related to EPP revenues or net third-party finance fees, as these represent revenues paid to us by certain third-party providers.  Third-party finance fees are reported net of the fees we pay to third-party Tier 3 finance providers.  Accordingly, changes in the relative mix of the components of other gross profit can affect the composition and amount of other gross profit.

Other gross profit increased 5.0%361.0% in the thirdfirst quarter of fiscal 2021,2022, reflecting the increasechanges in EPP revenues. Other gross profit decreased 23.2% in the first nine months of fiscal 2021, reflecting a declineother sales and revenues discussed above as well as an increase in service department profits and EPP revenues.profits. Service results in the first nine monthsquarter of fiscal 2021 reflected the overhead deleverage resulting from our decline in used car sales, drivenwere significantly impacted by the decline in the first quarter, as well as pay continuity for our technicians and other service personnel during periods of reduced vehicle reconditioning activity in the first quarter. Service results for the nine-month period also continued to be adversely affected by the increase in our post-sale warranty period from 30 to 90 days implemented in May 2019.COVID-19.

Impact of Inflation.  Historically, inflation has not had a significant impact on results.  Profitability is primarily affected by our ability to achieve targeted unit sales and gross profit dollars per vehicle rather than by changes in average retail prices.  However, we believe higher vehicle acquisition prices have adversely impacted, and could impact in the future, our comparable store used unit sales growth. Changes in average vehicle selling prices can also impact CAF income, to the extent the average amount financed also changes.


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SG&A Expenses

COMPONENTS OF SG&A EXPENSES AS A PERCENTAGE OF TOTAL SG&A EXPENSES

Three Months Ended November 30, 2020 Nine Months Ended November 30, 2020May 31, 2021
kmx-20201130_g3.jpgkmx-20201130_g4.jpgkmx-20210531_g3.jpg
COMPONENTS OF SG&A EXPENSES COMPARED WITH PRIOR PERIOD(1)
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
(In millions except per unit data)(In millions except per unit data)20202019Change20202019Change(In millions except per unit data)20212020Change
Compensation and benefits:Compensation and benefits:Compensation and benefits:
Compensation and benefits, excluding share-based compensation expenseCompensation and benefits, excluding share-based compensation expense$230.8 $217.2 6.2 %$661.3 $674.7 (2.0)%Compensation and benefits, excluding share-based compensation expense$284.2 $191.2 48.6 %
Share-based compensation expenseShare-based compensation expense10.7 26.3 (59.1)%68.7 89.0 (22.9)%Share-based compensation expense38.4 23.7 62.5 %
Total compensation and benefits (1)(2)
Total compensation and benefits (1)(2)
$241.5 $243.5 (0.8)%$730.0 $763.7 (4.4)%
Total compensation and benefits (1)(2)
$322.6 $214.9 50.1 %
Store occupancy costsStore occupancy costs101.8 98.0 3.9 %297.5 291.2 2.1 %Store occupancy costs50.6 45.8 10.5 %
Advertising expenseAdvertising expense58.8 51.8 13.4 %143.8 140.6 2.3 %Advertising expense72.5 34.5 110.0 %
Other overhead costs (2)(3)
Other overhead costs (2)(3)
76.7 91.5 (16.2)%171.4 259.8 (34.0)%
Other overhead costs (2)(3)
108.4 29.7 264.8 %
Total SG&A expensesTotal SG&A expenses$478.8 $484.8 (1.2)%$1,342.7 $1,455.3 (7.7)%Total SG&A expenses$554.1 $324.9 70.5 %
SG&A per used vehicle unit (3)
$2,461 $2,518 $(57)$2,455 $2,325 $130 
SG&A as % of gross profitSG&A as % of gross profit59.9 %91.7 %(31.8)%

(1)Depreciation and amortization previously included in SG&A expenses is now separately presented and is excluded from this table. Prior period amounts have been reclassified to conform to the current period’s presentation.
(2)     Excludes compensation and benefits related to reconditioning and vehicle repair service, which are included in cost of sales. See Note 10 for details of share-based compensation expense by grant type.
(2)(3) Includes IT expenses, non-CAF bad debt, insurance, preopening and relocation costs, insurance, non-CAF bad debt, travel, charitable contributions, travel and other administrative expenses.
(3)     Calculated as total SG&A expenses divided by total used vehicle units.

SG&A expenses decreased 1.2%increased 70.5% in the thirdfirst quarter of fiscal 2021. In addition2022. SG&A expenses for the first quarter of fiscal 2021 were significantly impacted by COVID-19, including reduced variable costs associated with our sales volume as well as cost-reduction actions taken in response to the 5% growth in our store base sincepandemic. The net increase versus the beginningprior year quarter reflected the impact of last year's third quarter (representing the addition of 11 stores)COVID-19 and continued spending to advance our technology platforms and support strategic initiatives, the net decrease reflectedas well as the following:
$15.640.3 million decreaseone-time benefit recognized in other overhead costs during the first quarter of fiscal 2021, representing our receipt of settlement proceeds in a class action lawsuit related to the economic loss associated with vehicles containing Takata airbags.
$38.0 million increase in advertising expense driven by our previously communicated investment in advertising spend.
$14.7 million increase in share-based compensation expense. The decreaseincrease in share-based compensation expense was primarily related to cash-settled restricted stock units, as the expense associated with these units was driven by the change in the company's stock price during the relevant periods.
$14.8 million decrease in other overhead costs, driven by pandemic-related cost reductions as well as reduced litigation-related expenses.
$7.0 million increase in advertising expense. We plan to increase our year-over-year advertising expense during the remainder of the current year.

SG&A expenses decreased 7.7% in the first nine months of fiscal 2021. This decrease reflected a reduction in costs associated with our decline in sales volume in the first quarter and actions taken in response to the COVID-19 pandemic to reduce costs, partially offset by an increase in costs as a result of the 8% growth in our store base since the beginning of fiscal 2020
Page 3637


(representing the addition of 17 stores) and continued spending to advance our technology platforms and support strategic initiatives. The decrease also included the following:
$40.3 million one-time benefit, representing our receipt of settlement proceeds in a class action lawsuit related to the economic loss associated with vehicles containing Takata airbags.
$20.3 million decrease in share-based compensation expense. The decrease in share-based compensation expense was primarily related to cash-settled restricted stock units, as the expense associated with these units was driven by the change in the company's stock price during the relevant periods.
$3.2 million increase in advertising expense. We plan to increase our year-over-year advertising expense during the remainder of the current year.

Interest Expense. Interest expense includes the interest related to short- and long-term debt, financing obligations and finance lease obligations.  It does not include interest on the non-recourse notes payable, which is reflected within CAF income.
 
Interest expense decreased to $19.5$20.5 million in the thirdfirst quarter of fiscal 20212022 compared with $21.8$24.0 million in the thirdfirst quarter of fiscal 2020.2021. The decrease primarily reflected a lower outstanding revolver balance in the current quarter as well as lower interest rates. Interest expense increased to $65.9

Other (Income) Expense. Other income was $25.6 million in the first nine monthsquarter of fiscal 2021 from $60.72022 compared with expense of $3.3 million in the first nine monthsquarter of fiscal 2020.2021. The increase was primarily reflected increased expense for our financing obligations and finance leases as well as a higher outstanding average revolver balance indue to an unrealized gain on an equity investment recorded during the current year period, partially offset by lower interest rates.first quarter of fiscal 2022.

Income Taxes.  The effective income tax rate was 24.2%23.0% in the thirdfirst quarter of fiscal 2022 versus (19.5)% in the first quarter of fiscal 2021. Our provision for income taxes and effective tax rate for both periods were positively impacted by the release of tax reserves and the impact of settlements of share-based awards. As pre-tax income for the first quarter of fiscal 2021 and 23.6% inwas significantly lower due to impacts of the first nine months of fiscal 2021COVID-19 pandemic, these favorable tax items had a greater impact on the effective tax rate for the prior year quarter versus 23.9% in the third quarter of fiscal 2020 and 23.8% in the first nine months of fiscal 2020.current year quarter.

RESULTS OF OPERATIONS – CARMAX AUTO FINANCE
 
CAF income primarily reflects interest and fee income generated by CAF’s portfolio of auto loans receivable less the interest expense associated with the debt issued to fund these receivables, a provision for estimated loan losses and direct CAF expenses. Total interest margin reflects the spread between interest and fees charged to consumers and our funding costs. Changes in the interest margin on new originations affect CAF income over time. Increases in interest rates, which affect CAF’s funding costs, or other competitive pressures on consumer rates, could result in compression in the interest margin on new originations. Changes in the allowance for loan losses as a percentage of ending managed receivables reflect the effect of changes in loss and delinquency experience and economic factors on our outlook for net losses expected to occur over the remaining contractual life of the loans receivable.

CAF’s managed portfolio is composed primarily of loans originated over the past several years.  Trends in receivable growth and interest margins primarily reflect the cumulative effect of changes in the business over a multi-year period. Historically, we have strivedsought to originate loans with an underlying risk profile that we believe will, in the aggregate and excluding CAF’s Tier 3 originations, result in cumulative net losses in the 2% to 2.5% range over the life of the loans.  Actual loss performance of the loans may fall outside of this range based on various factors, including intentional changes in the risk profile of originations, economic conditions (including the effects of the COVID-19 outbreak)COVID-19) and wholesale recovery rates.  Based on underwriting adjustments made during the first quarter of fiscal 2021, in response to higher anticipated losses related to COVID-19, we targeted new loans toward the higher end of this range. In the second quarter of fiscal 2021, we ceased the underwritingdiscontinued these adjustments made during the previous quarter and we anticipate non-Tier 3 loans originated continuesince to beremain within our targeted at the higher end, or slightly above, this range. Current period originations reflect current trends in both our retail sales and the CAF business, including the volume of loans originated, current interest rates charged to consumers, loan terms and average credit scores.   Loans originated in a given fiscal period impact CAF income over time, as we recognize income over the life of the underlying auto loan. 

CAF income does not include any allocation of indirect costs.  Although CAF benefits from certain indirect overhead expenditures, we have not allocated indirect costs to CAF to avoid making subjective allocation decisions.  Examples of indirect costs not allocated to CAF include retail store expenses and corporate expenses.

See Note 3 for additional information on CAF income and Note 4 for information on auto loans receivable, including credit quality.
Page 3738


SELECTED CAF FINANCIAL INFORMATION
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
(In millions)(In millions)2020
% (1)
2019
% (1)
2020
% (1)
2019
% (1)
(In millions)2021
% (1)
2020
% (1)
Interest margin:Interest margin:        Interest margin:    
Interest and fee incomeInterest and fee income$288.5 8.5 $278.9 8.4 $851.1 8.5 $820.8 8.4 Interest and fee income$310.3 8.8 $282.5 8.4 
Interest expenseInterest expense(77.1)(2.3)(90.4)(2.7)(243.0)(2.4)(268.4)(2.8)Interest expense(65.8)(1.9)(84.6)(2.5)
Total interest marginTotal interest margin$211.4 6.3 $188.5 5.7 $608.1 6.1 $552.4 5.7 Total interest margin$244.5 6.9 $197.9 5.9 
Provision for loan lossesProvision for loan losses$(8.2)(0.2)$(49.0)(1.5)$(156.1)(1.6)$(132.7)(1.4)Provision for loan losses$24.4 0.7 $(122.0)(3.6)
CarMax Auto Finance incomeCarMax Auto Finance income$176.4 5.2 $114.0 3.4 $374.6 3.7 $344.1 3.5 CarMax Auto Finance income$241.7 6.8 $51.0 1.5 

(1)     Annualized percentage of total average managed receivables.

CAF ORIGINATION INFORMATION (AFTER THE IMPACT OF 3-DAY PAYOFFS)
Three Months Ended November 30Nine Months Ended November 30 Three Months Ended May 31
2020201920202019 20212020
Net loans originated (in millions)
Net loans originated (in millions)
$1,824.9 $1,698.2 $4,607.8 $5,297.1 
Net loans originated (in millions)
$2,483.4 $992.3 
Vehicle units financed Vehicle units financed 88,952 83,448 230,296 264,691 Vehicle units financed 118,363 48,696 
Net penetration rate (1)
Net penetration rate (1)
45.7 %43.3 %42.1 %42.3��%
Net penetration rate (1)
43.7 %36.1 %
Weighted average contract rateWeighted average contract rate8.6 %8.1 %8.4 %8.5 %Weighted average contract rate9.0 %8.4 %
Weighted average credit score (2)
Weighted average credit score (2)
702 712 706 708 
Weighted average credit score (2)
695 707 
Weighted average loan-to-value (LTV) (3)
Weighted average loan-to-value (LTV) (3)
92.0 %94.4 %92.1 %94.5 %
Weighted average loan-to-value (LTV) (3)
90.2 %93.1 %
Weighted average term (in months)
Weighted average term (in months)
66.2 66.0 66.0 66.2 
Weighted average term (in months)
66.3 66.1 

(1)     Vehicle units financed as a percentage of total used units sold.
(2)     The credit scores represent FICO® scores and reflect only receivables with obligors that have a FICO® score at the time of application. The FICO® score with respect to any receivable with co-obligors is calculated as the average of each obligor’s FICO® score at the time of application. FICO® scores are not a significant factor in our primary scoring model, which relies on information from credit bureaus and other application information as discussed in Note 4.  FICO® is a federally registered servicemark of Fair Isaac Corporation.
(3) LTV represents the ratio of the amount financed to the total collateral value, which is measured as the vehicle selling price plus applicable taxes, title and fees.
 
LOAN PERFORMANCE INFORMATION
As of and for the Three Months Ended November 30As of and for the Nine Months Ended November 30 As of and for the Three Months Ended May 31
(In millions)(In millions)2020201920202019(In millions)20212020
Total ending managed receivablesTotal ending managed receivables$13,636.1 $13,352.6 $13,636.1 $13,352.6 Total ending managed receivables$14,465.9 $13,171.9 
Total average managed receivablesTotal average managed receivables$13,517.5 $13,239.2 $13,381.6 $12,986.2 Total average managed receivables$14,148.7 $13,408.5 
Allowance for loan losses (1)
Allowance for loan losses (1)
$431.6 $153.6 $431.6 $153.6 
Allowance for loan losses (1)
$379.5 $437.2 
Allowance for loan losses as a percentage of ending managed receivablesAllowance for loan losses as a percentage of ending managed receivables3.17 %1.15 %3.17 %1.15 %Allowance for loan losses as a percentage of ending managed receivables2.62 %3.32 %
Net credit losses on managed receivablesNet credit losses on managed receivables$9.1 $45.8 $84.3 $117.3 Net credit losses on managed receivables$7.2 $44.6 
Annualized net credit losses as a percentage of total average managed receivablesAnnualized net credit losses as a percentage of total average managed receivables0.27 %1.38 %0.84 %1.20 %Annualized net credit losses as a percentage of total average managed receivables0.21 %1.33 %
Past due accounts as a percentage of ending managed receivablesPast due accounts as a percentage of ending managed receivables2.93 %3.83 %2.93 %3.83 %Past due accounts as a percentage of ending managed receivables2.10 %2.48 %
Average recovery rate (2)(1)
Average recovery rate (2)(1)
55.6 %47.5 %53.2 %48.4 %
Average recovery rate (2)(1)
64.7 %47.3 %

(1)The allowance for loan losses as of November 30, 2020, includes a $202.0 million increase as a result of our adoption of CECL during the first quarter of fiscal 2021.
(2)    The average recovery rate represents the average percentage of the outstanding principal balance we receive when a vehicle is repossessed and liquidated, generally at our wholesale auctions.  While in any individual period conditions may vary, over the past 10 fiscal years, the annual recovery rate has ranged from a low of 46% to a high of 60%, and it is primarily affected by the wholesale market environment.


Page 3839


CAF Income (Increase of $62.4$190.8 million, or 54.7% in the third quarter of fiscal 2021)374.4%)
The increase in CAF income reflects a decrease in the provision for loan losses, as well as increases in the total interest margin percentage and average managed receivables.
The increase in net loan originations largely resulted from theour used vehicle sales growth as well as an increase in CAF’s net penetration rate.

CAF Income (Increase of $30.5 million or 8.9% in The penetration rate for the first nine monthsquarter of fiscal 2021)
The increase2021 was impacted by temporary underwriting adjustments made to preserve CAF's high-quality portfolio and loan routing to our third-party providers in CAF income reflects increases in the total interest margin percentage and average managed receivables, partially offset by an increase in the provision for loan losses.
The decrease in net loan originations largely resulted from our used vehicle sales decline, driven by the decline in the first quarter.response to COVID-19.

Provision for Loan Losses (Decrease of $40.8 million in the third quarter of fiscal 2021)
The decrease in the provision for loan losses was primarily due to favorable loss experience in comparison to our loss expectations set at the end of the second quarter, resulting in a $55.8 million favorable adjustment for receivables then outstanding.
This adjustment was more than offset by a $64.0 million increase to the provision related to our estimate of lifetime losses on originations during the third quarter.
While we experienced some loss favorability during the third quarter, this favorability was tempered by economic adjustment factors applied to the provision. The allowance for loan losses as of November 30, 2020 reflects the unpredictability of the current environment and the highly uncertain consumer situation.

Provision for Loan Losses (Increase of $23.4 million in the first nine months of fiscal 2021)
The provision largely reflected our initial estimatefor loan losses resulted in income of lifetime losses on loans originated$24.4 million in eachthe first quarter of fiscal 2022, compared with expense of $122.0 million in the currentfirst quarter of fiscal year.2021.
The change in the provision also included an increase in our estimate of lifetime losses madewas primarily driven by reserve increases during the first quarter of fiscal 2021 largelyassociated with deterioration in the macroeconomic environment resulting from the COVID-19 turmoil and worsened economic factors, which was largely offset bypandemic, compared with reserve reductions during the first quarter of fiscal 2022, reflecting significant favorable loan loss experience as well as continued improvements in comparison to our expectations during the secondmacroeconomic environment.
The allowance for loan losses as a percentage of ending managed receivables was 2.62% as of May 31, 2021, compared with 3.32% as of May 31, 2020 and third quarters.2.97% as of February 28, 2021.

Total Interest Margin (Increased to 6.3%6.9% in the thirdfirst quarter of fiscal 20212022 from 5.7%5.9% in the prior year quarter and 6.1% in the first nine months of fiscal 2021 from 5.7% in the prior year period)quarter)
The increase in the total interest margin percentage for both the third quarter and first nine months of fiscal 2021 was the result of lower funding costs.
The increase in the weighted average contract rate for the third quarter of fiscal 2021 was primarily driven by changes in customer mix.costs as well as higher interest and fees from consumers.

Tier 3 Loan Originations.  CAF also originates a small portion of auto loans to customers who typically would be financed by our Tier 3 finance providers, in order to better understand the performance of these loans, mitigate risk and add incremental profits. Historically, CAF has targeted originating approximately 5% of the total Tier 3 loan volume; however, this rate may vary over time based on market conditions.volume. During the first quarter of fiscal 2021,2022, we paused our CAF Tier 3 lending given the current economic outlook and uncertainty surrounding the COVID-19 outbreak. Early in the third quarter, we resumedbegan to increase our Tier 3 volume beyond our target of 5% of total Tier 3 loan volume to 10% at the end of the first quarter of fiscal 2022. We will continue to evaluate the lending program.environment and will consider adjusting the target if and when we believe changes are sustainable and in the best interest of our long-term business goals. A total of $145.7$160.6 million and $167.5$147.7 million in CAF Tier 3 receivables were outstanding as of November 30, 2020May 31, 2021 and February 29, 2020,28, 2021, respectively.  These loans have higher loss and delinquency rates than the remainder of the CAF portfolio, as well as higher contract rates.  As of November 30, 2020May 31, 2021 and February 29, 2020,28, 2021, approximately 10% of the total allowance for loan losses related to the outstanding CAF Tier 3 loan balances.

PLANNED FUTURE ACTIVITIES
 
In the first quarter of fiscal 2021, we paused our store expansion strategy in response to the COVID-19 situation. We are resuming new store growth and anticipate opening between eight anda total of ten stores in fiscal 2022. These stores will predominantly be cross functional stores that have a smaller footprint and can leverage our scale and the presence of our larger format stores in nearby markets. We currently estimate capital expenditures will total approximately $350 million in fiscal 2022. We expect over $100 million, or approximately one-third of this spend, will be focused on investments in technology, an increase from approximately 15% four years ago.

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FINANCIAL CONDITION
 
Liquidity and Capital Resources
Our primary ongoing cash requirements are to fund our existing operations, store expansion and improvement, CAF and strategic growth initiatives. Since fiscal 2013, we have also elected to use cash for our share repurchase program.  Our primary ongoing sources of liquidity include funds provided by operations, proceeds from non-recourse funding vehicles and borrowings under our revolving credit facility or through other financing sources.

During the first quarter of fiscal 2021, in response to the COVID-19 crisis, we took immediate and proactive measures to bolster our liquidity position and provide additional financial flexibility to improve our ability to meet our short-term liquidity needs. Those measures included drawing down additional funds on our revolving credit facility, pausing our stock repurchase program, pausing our store expansion strategy and actively aligning operating expenses to the current state of the business. We strengthened our overall financial position by selling through inventory and quickly aligning costs to lower sales volumes. We have continued to adjust inventory levels throughout the pandemic to align with sales trends. During the third quarter, we fully paid down the outstanding balance on our revolving credit facility and resumed our store expansion strategy and share repurchase program. Our current capital allocation strategy is to continuefocus on our core business by investing in digital capabilities, pursue new growth opportunities through investments, partnerships and acquisitions and return excess capital to fund our growth initiatives while maintaining an appropriate amount of caution given the uncertainty that remains in the economic environment.shareholders. Given the turnaroundyear-over-year improvement in our business and overall macroeconomic conditions, the strength of the credit markets and our solid balance sheet, we believe we have the appropriate liquidity, access to capital and financial strength to support our operations and continue investing in our strategic initiatives for the foreseeable future. We continue to monitor the COVID-19 situation
On June 1, 2021, we completed our acquisition of Edmunds at an implied enterprise value of $404 million, inclusive of our initial investment. The consideration paid at closing included a combination of cash and will make any further decisions necessary to position the company for a strong recovery as we emerge from this crisis.shares of CarMax common stock.
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We currently target an adjusted debt-to-total capital ratio in a range of 35% to 45%. Our adjusted debt to capital ratio, net of cash on hand, was modestly below our targeted range for the thirdfirst quarter of fiscal 2021.2022. In calculating this ratio, we utilize total debt excluding non-recourse notes payable, finance lease liabilities, a multiple of eight times rent expense and total shareholders’ equity. Generally, we expect to use our revolving credit facility and other financing sources, together with stock repurchases, to maintain this targeted ratio; however, in any period, we may be outside this range due to seasonal, market, strategic or other factors.

Operating Activities.  During the first ninethree months of fiscal 2021,2022, net cash used in operating activities totaled $111.9 million, compared with cash provided by operating activities totaled $868.4 million, compared with cash used in operating activities of $117.9 million$1.25 billion in the prior year period. Our operating cash flows are significantly impacted by changes in auto loans receivable, which increased $73.8$644.9 million in the current year period compared with $980.8a $433.0 million decline in the prior year period. 

The majority of the changes in auto loans receivable are accompanied by changes in non-recourse notes payable, which are issued to fund auto loans originated by CAF. Net issuances of non-recourse notes payable were $7.1$596.7 million in the current year period compared with $785.0net payments of $438.3 million in the prior year period and are separately reflected as cash from financing activities. Due to the presentation differences between auto loans receivable and non-recourse notes payable on the consolidated statements of cash flows, fluctuations in these amounts can have a significant impact on our operating and financing cash flows without affecting our overall liquidity, working capital or cash flows.

As of November 30, 2020,May 31, 2021, total inventory was $2.78$3.25 billion, representing a decreasean increase of $66.2$91.7 million compared with the balance as of the start of the fiscal year.  The decreaseincrease was primarily due to a decline in vehicle units in response to the impact of COVID-19 on customer demand and our effort to align inventory levels with sales. The decrease in units was largely offset by an increase in the average carrying cost of inventory as a result of higher acquisition costs, driven by market appreciation. This increase was largely offset by a decline in vehicle units reflecting the recent increase in demand as well as temporary production slowdowns experienced in the fourth quarter of fiscal 2021 related to COVID-19 and weather-related events. As a result, saleable inventory levels were below our targets throughout the first quarter of fiscal 2022.

The change in net cash (used in) provided by (used in) operating activities for the first ninethree months of the current fiscal year compared with the prior year period reflected the changes in auto loans receivable and inventory, as discussed above, as well as the change in accounts receivable, driven by increased sales and timing-related changes to other current assets,timing, partially offset by a decreasethe change in accounts payable driven by increased purchases and timing as well as an increase in net earnings when excluding non-cash expenses, which include depreciation and amortization, share-based compensation expense and the provisions for loan losses and cancellation reserves,reserves. Our results for the first quarter of fiscal 2021 were significantly impacted by COVID-19. In response, we took proactive measures to strengthen our liquidity position, including reducing our inventory levels and timing-related changesaligning our costs to accounts payable.lower sales volumes.

Investing Activities. During the first ninethree months of the fiscal year, net cash used in investing activities totaled $122.1$63.1 million in fiscal 20212022 compared with $256.6$65.1 million in fiscal 2020.2021.  Capital expenditures were $124.0$59.1 million in the current year period versus $249.2$62.9 million in the prior year period.  Capital expenditures primarily included store construction costs and store remodeling expenses.expenses as well as investments in technology.  We maintain a multi-year pipeline of sites to support our store growth, so portions of capital spending in one year may relate to stores that we open in subsequent fiscal years. In response to COVID-19, we paused our store expansion and remodel strategy during the first quarter of fiscal 2021. We have since resumed these activities.
 
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As of November 30, 2020, 141May 31, 2021, 143 of our 220222 used car stores were located on owned sites and 79 were located on leased sites, including 23 land-only leases and 56 land and building leases.
 
Financing Activities.  During the first ninethree months of fiscal 2021,2022, net cash provided by financing activities totaled $475.1 million compared with net cash used in financing activities totaled $534.3 million compared with net cash provided by financing activities of $409.1$579.7 million in the prior year period.  Included in these amounts were net issuances of non-recourse notes payable of $7.1$596.7 million compared with $785.0net payments of $438.3 million in the prior year period. Non-recourse notes payable are typically used to fund changes in auto loans receivable (see “Operating Activities”).

During the first ninethree months of fiscal 2022, cash provided by financing activities was impacted by stock repurchases of $133.8 million as well as net payments on our long-term debt of $2.6 million. During the first three months of fiscal 2021, cash used in financing activities was impacted by stock repurchases of $158.6$54.1 million as well as net payments on our long-term debt of $460.3 million. During the first nine months of fiscal 2020, cash provided by financing activities was impacted by stock repurchases of $458.6 million as well as net borrowings on our long-term debt of $4.7$85.1 million.

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TOTAL DEBT AND CASH AND CASH EQUIVALENTS
(In thousands)(In thousands)As of November 30As of February 29(In thousands)As of May 31As of February 28
Debt Description (1)
Debt Description (1)
Maturity Date2020
Debt Description (1)
Maturity Date2021
Revolving credit facility (2)
Revolving credit facility (2)
June 2024$1,008 $452,740 
Revolving credit facility (2)
June 2024$ $— 
Term loanTerm loanJune 2024300,000 300,000 Term loanJune 2024300,000 300,000 
3.86% Senior notes3.86% Senior notesApril 2023100,000 100,000 3.86% Senior notesApril 2023100,000 100,000 
4.17% Senior notes4.17% Senior notesApril 2026200,000 200,000 4.17% Senior notesApril 2026200,000 200,000 
4.27% Senior notes4.27% Senior notesApril 2028200,000 200,000 4.27% Senior notesApril 2028200,000 200,000 
Financing obligationsFinancing obligationsVarious dates through February 2059531,030 536,739 Financing obligationsVarious dates through February 2059531,583 533,578 
Non-recourse notes payableNon-recourse notes payableVarious dates through September 202713,620,332 13,613,272 Non-recourse notes payableVarious dates through March 202814,361,497 13,764,808 
Total debt (3)
Total debt (3)
14,952,370 15,402,751 
Total debt (3)
15,693,080 15,098,386 
Cash and cash equivalentsCash and cash equivalents$236,643 $58,211 Cash and cash equivalents$377,954 $132,319 

 (1)    Interest is payable monthly, with the exception of our senior notes, which are payable semi-annually.
 (2)    Borrowings accrue interest at variable rates based on the Eurodollar rate (LIBOR), the federal funds rate, or the prime rate, depending on the type of borrowing.
(3)    Total debt excludes unamortized debt issuance costs. See Note 9 for additional information.

Borrowings under our $1.45 billion unsecured revolving credit facility are available for working capital and general corporate purposes, and the unused portion is fully available to us.  The credit facility, term loan and senior note agreements contain representations and warranties, conditions and covenants.  If these requirements are not met, all amounts outstanding or otherwise owed could become due and payable immediately and other limitations could be placed on our ability to use any available borrowing capacity.  As of November 30, 2020,May 31, 2021, we were in compliance with these financial covenants.

See Note 9 for additional information on our revolving credit facility, term loan, senior notes and financing obligations.

CAF auto loans receivable are primarily funded through our warehouse facilities and asset-backed term funding transactions.  These non-recourse funding vehicles are structured to legally isolate the auto loans receivable, and we would not expect to be able to access the assets of our non-recourse funding vehicles, even in insolvency, receivership or conservatorship proceedings.  Similarly, the investors in the non-recourse notes payable have no recourse to our assets beyond the related receivables, the amounts on deposit in reserve accounts and the restricted cash from collections on auto loans receivable.  We do, however, continue to have the rights associated with the interest we retain in these non-recourse funding vehicles. 
 
As of November 30, 2020, $11.31May 31, 2021, $11.50 billion and $2.31$2.86 billion of non-recourse notes payable were outstanding related to asset-backed term funding transactions and our warehouse facilities, respectively.  During the first ninethree months of fiscal 2021,2022, we funded a total of $4.17$1.69 billion in asset-backed term funding transactions.  As of November 30, 2020,May 31, 2021, we had $1.22$1.07 billion of unused capacity in our warehouse facilities.

We have periodically increased our warehouse facility limit over time, as our store base, sales and CAF loan originations have grown. See Note 9 for additional information on the warehouse facilities. 
We generally repurchase the receivables funded through our warehouse facilities when we enter into an asset-backed term funding transaction. If our counterparties were to refuse to permit these repurchases it could impact our ability to execute on
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our funding program. Additionally, the agreements related to the warehouse facilities include various representations and warranties, covenants and performance triggers.  If these requirements are not met, we could be unable to continue to fund receivables through the warehouse facilities.  In addition, warehouse facility investors could charge us a higher rate of interest and could have us replaced as servicer.  Further, we could be required to deposit collections on the related receivables with the warehouse facility agents on a daily basis and deliver executed lockbox agreements to the warehouse facility agents. 

The timing and amount of stock repurchases are determined based on stock price, market conditions, legal requirements and other factors.  Shares repurchased are deemed authorized but unissued shares of common stock.  As of November 30, 2020,May 31, 2021, a total of $2 billion of board authorizations for repurchases was outstanding, with no expiration date, of which $1.40$1.21 billion remained available for repurchase. In March 2020, our current stock repurchase program was suspended. The repurchase authorization remained effective and the program resumed in September 2020. See Note 10 for more information on share repurchase activity.

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Fair Value Measurements
We recognize money market securities, mutual fund investments and derivative instruments at fair value.  See Note 6 for more information on fair value measurements.

FORWARD-LOOKING STATEMENTS
We caution readers that the statements contained in this report about our future business plans, operations, capital structure, opportunities, or prospects, including without limitation any statements or factors regarding strategic transactions, expected operating capacity, sales, inventory, market share, revenue, margins, expenditures, CAF income, stock repurchases, indebtedness, tax rates, earnings, market conditions or expectations with regards to the continued impact of the COVID-19 pandemic are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.  You can identify these forward-looking statements by the use of words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “outlook,” “plan,” “positioned,” “predict,” “target,” “should,” “will” and other similar expressions, whether in the negative or affirmative.  Such forward-looking statements are based upon management’s current knowledge and assumptions about future events and involve risks and uncertainties that could cause actual results to differ materially from anticipated results.  We disclaim any intent or obligation to update these statements.  Among the factors that could cause actual results and outcomes to differ materially from those contained in the forward-looking statements are the following:

The effect and consequences of COVID-19 on matters including U.S. and local economies; our business operations and continuity; the availability of corporate and consumer financing; the health and productivity of our associates; the ability of third-party providers to continue uninterrupted service; and the regulatory environment in which we operate.
Changes in general or regional U.S. economic conditions.
Changes in the availability or cost of capital and working capital financing, including changes related to the asset-backed securitization market.
Changes in the competitive landscape and/or our failure to successfully adjust to such changes.
Events that damage our reputation or harm the perception of the quality of our brand.
Our inability to realize the benefits associated with our omni-channel initiatives.
Our inability to realize the expected benefits of strategic transactions, including our acquisition of Edmunds.
Our inability to recruit, develop and retain associates and maintain positive associate relations.
The loss of key associates from our store, regional or corporate management teams or a significant increase in labor costs.
Security breaches or other events that result in the misappropriation, loss or other unauthorized disclosure of confidential customer, associate or corporate information.
Significant changes in prices of new and used vehicles.
Changes in economic conditions or other factors that result in greater credit losses for CAF’s portfolio of auto loans receivable than anticipated.
A reduction in the availability of or access to sources of inventory or a failure to expeditiously liquidate inventory.
Changes in consumer credit availability provided by our third-party finance providers.
Changes in the availability of extended protection plan products from third-party providers.
Factors related to the regulatory and legislative environment in which we operate.
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Factors related to geographic and sales growth, including the inability to effectively manage our growth.
The failure of or inability to sufficiently enhance key information systems.
The performance of third-party vendors we rely on for key components of our business.
The effect of various litigation matters.
Adverse conditions affecting one or more automotive manufacturers, and manufacturer recalls.
The failure or inability to realize the benefits associated with our strategic investments.
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The inaccuracy of estimates and assumptions used in the preparation of our financial statements, or the effect of new accounting requirements or changes to U.S. generally accepted accounting principles.
The volatility in the market price for our common stock.
The failure or inability to adequately protect our intellectual property.
The occurrence of severe weather events.
Factors related to the geographic concentration of our stores.
 
For more details on factors that could affect expectations, see Part II, Item 1A, “Risk Factors” on Page 4546 of this report, our Annual Report on Form 10-K for the fiscal year ended February 29, 2020,28, 2021, and our quarterly or current reports as filed with or furnished to the U.S. Securities and Exchange Commission (“SEC”).  Our filings are publicly available on our investor information home page at investors.carmax.com.  Requests for information may also be made to our Investor Relations Department by email to investor_relations@carmax.com or by calling 1-804-747-0422, ext. 4391.7865.  We undertake no obligation to update or revise any forward-looking statements after the date they are made, whether as a result of new information, future events or otherwise.

Page 4344


Item 3.    Quantitative and Qualitative Disclosures about Market Risk
There have been no material changes to our market risk since February 29, 2020.28, 2021.  For information on our exposure to market risk, refer to Part II, Item 7A, “Quantitative and Qualitative Disclosures about Market Risk,” contained in our Annual Report on Form 10-K for the fiscal year ended February 29, 2020.28, 2021.
Item 4.    Controls and Procedures
Disclosure.  We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934 (“Exchange Act”)) that are designed to ensure that information required to be disclosed in our reports filed under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms.  Our disclosure controls and procedures are also designed to ensure that this information is accumulated and communicated to management, including the chief executive officer (“CEO”) and the chief financial officer (“CFO”), as appropriate to allow timely decisions regarding required disclosure.
As of the end of the period covered by this report, with the participation of the CEO and CFO, we evaluated the effectiveness of our disclosure controls and procedures.  Based upon that evaluation, the CEO and CFO concluded that our disclosure controls and procedures were effective as of the end of the period.
Internal Control over Financial Reporting.    There was no change in our internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the quarter ended November 30, 2020,May 31, 2021, that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

Page 4445


PART II.  OTHER INFORMATION

Item 1.    Legal Proceedings

For a discussion of certain legal proceedings, see Note 15 to the consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

Item 1A.     Risk Factors
 
In connection with information set forth in this Form 10-Q, the factors discussed under “Risk Factors” in our Form  10-K for fiscal year ended February 29, 2020,28, 2021, should be considered.  These risks could materially and adversely affect our business, financial condition, and results of operations.  There have been no material changes to the factors discussed in our Form 10‑K other than the updated information related to the impact on our business from the COVID-19 outbreak included in this Form 10-Q.K.

Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds
 
On October 23, 2018, the board authorized the repurchase of up to $2 billion of our common stock with no expiration date. Purchases may be made in open market or privately negotiated transactions at management's discretion and the timing and amount of repurchases are determined based on stock price, market conditions, legal requirements and other factors. Shares repurchased are deemed authorized but unissued shares of common stock.

The following table provides information relating to the company's repurchase of common stock for the thirdfirst quarter of fiscal 2021.2022. The table does not include transactions related to employee equity awards or exercise of employee stock options.


Approximate
Dollar Value
Total Numberof Shares that
Total NumberAverageof Shares PurchasedMay Yet Be
of SharesPrice Paidas Part of PubliclyPurchased Under
PeriodPurchasedper ShareAnnounced Programthe Program
September 1 - 30, 202083,900 $93.64 83,900 $1,503,778,789 
October 1 - 31, 2020598,003 $91.82 598,003 $1,448,871,895 
November 1 - 30, 2020493,898 $94.09 493,898 $1,402,401,202 
Total1,175,801 1,175,801 
Approximate
Dollar Value
Total Numberof Shares that
Total NumberAverageof Shares PurchasedMay Yet Be
of SharesPrice Paidas Part of PubliclyPurchased Under
PeriodPurchasedper ShareAnnounced Programthe Program
March 1 - 31, 2021— $— — $1,336,077,551 
April 1 - 30, 2021380,600 $130.65 380,600 $1,286,352,283 
May 1 - 31, 2021617,000 $121.24 617,000 $1,211,547,904 
Total997,600 997,600 
Page 4546


Item 6.    Exhibits
Consulting Agreement, dated December 21, 2020, between CarMax, Inc. 2002 Employee Stock Purchase Plan, as amended and Thomas W. Reedy,restated June 1, 2021, filed herewith.
Certification of the Chief Executive Officer Pursuant to Rule 13a-14(a), filed herewith.
Certification of the Chief Financial Officer Pursuant to Rule 13a-14(a), filed herewith.
Certification of the Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, filed herewith.
Certification of the Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, filed herewith.
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File - the cover page XBRL tags are embedded within the Inline XBRL document.

Page 4647


SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
  
CARMAX, INC.
  
  
By:/s/  William D. Nash
 William D. Nash
 President and
 Chief Executive Officer
  
  
By:/s/  Enrique N. Mayor-Mora
 Enrique N. Mayor-Mora
 Senior Vice President and
 Chief Financial Officer
 
January 6,June 28, 2021

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