UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

____________________________
FORM10-Q

____________________________

Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the quarterly period ended June 30, 2018

2019

OR

Transition Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934


Commission File Number:1-11859

____________________________

PEGASYSTEMS INC.

(Exact name of Registrant as specified in its charter)

Massachusetts04-2787865
(State or other jurisdiction of incorporation or organization)(IRS Employer Identification No.)
One Rogers Street, Cambridge, MA02142-1209
(Address of principal executive offices)(Zip Code)

(617)

____________________________

Massachusetts04-2787865
(State or other jurisdiction of incorporation or organization)    (IRS Employer Identification No.)

One Rogers Street, Cambridge, MA02142-1209
(Address of principal executive offices)     (Zip Code)
(617) 374-9600

(Registrant’s telephone number, including area code)

____________________________
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading symbol(s)Name of each exchange on which registered
Common Stock, $.01 par value per sharePEGANASDAQ Global Select Market
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  ☒     x No

¨

Indicate by check mark whether the Registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of RegulationS-T during the preceding 12 months (or for such shorter period that the Registrant was required to submit and post such files). Yes  ☒        x No

¨

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, anon-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” inRule 12b-2 of the Exchange Act.

Large accelerated filerAccelerated filer

Non-accelerated filer ☐

(Do not check if smaller reporting company)

Smaller reporting company ☐Emerging growth company

If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the Registrant is a shell company (as defined inRule 12b-2 of the Exchange Act). Yes No

There were 78,645,41179,131,665 shares of the Registrant’s common stock, $0.01 par value per share, outstanding on August 1, 2018.

July 30, 2019. 




Table of Contents


PEGASYSTEMS INC.


QUARTERLY REPORT ON FORM10-Q


TABLE OF CONTENTS


 Page
PART I - FINANCIAL INFORMATION
 

Item 1. Unaudited Condensed Consolidated Financial Statements

 

Unaudited Condensed Consolidated Balance Sheets as of June 30, 20182019 and December 31, 2017

2018

Unaudited Condensed Consolidated Statements of Operations for the three and six months ended June 30, 20182019 and 2017

2018

Unaudited Condensed Consolidated Statements of Comprehensive (Loss)/Income for the three and six months ended June 30, 20182019 and 2017

2018
Unaudited Condensed Consolidated Statements of Stockholders’ Equity for the six months ended June 30, 2019 and 2018

Unaudited Condensed Consolidated Statements of Cash Flows for the six months ended June 30, 20182019 and 2017

2018
6

Notes to Unaudited Condensed Consolidated Financial Statements

7

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

19

Item 3. Quantitative and Qualitative Disclosures About Market Risk

26

Item 4. Controls and Procedures

 26 
PART II - OTHER INFORMATION
 

Item 1A. Risk Factors

28

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Item 6. Exhibits
28 
Signature

28

Signature

29


PART I - FINANCIAL INFORMATION

ITEM 1.

         UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

ITEM 1.     UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
PEGASYSTEMS INC.

UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS (1)

(in thousands)

         June 30,      
2018
     December 31,  
2017
 

Assets

    

Current assets:

    

  Cash and cash equivalents

  $144,291     $162,279   

  Marketable securities

   99,292      61,469   
  

 

 

   

 

 

 

   Total cash, cash equivalents, and marketable securities

   243,583      223,748   

  Accounts receivable

   141,384      222,735   

  Unbilled receivables

   151,354      158,898   

  Other current assets

   63,864      41,135   
  

 

 

   

 

 

 

     Total current assets

   600,185      646,516   

Long-term unbilled receivables

   169,330      160,708   

Goodwill

   72,911      72,952   

Other long-term assets

   130,614      131,391   
  

 

 

   

 

 

 

   Total assets

  $973,040     $1,011,567   
  

 

 

   

 

 

 

Liabilities and stockholders’ equity

    

Current liabilities:

    

  Accounts payable

  $14,411     $17,370   

  Accrued expenses

   44,882      45,508   

  Accrued compensation and related expenses

   48,691      66,040   

  Deferred revenue

   163,525      166,297   
  

 

 

   

 

 

 

 Total current liabilities

   271,509      295,215   

Deferred income tax liabilities

   38,208      38,463   

Other long-term liabilities

   24,151      23,652   
  

 

 

   

 

 

 

       Total liabilities

   333,868      357,330   

Stockholders’ equity:

    

  Preferred stock, 1,000 shares authorized; no shares issued and outstanding

   —      —   

  Common stock, 200,000 shares authorized; 78,748 and 78,081 shares issued and outstanding at

  June 30, 2018 and December 31, 2017, respectively

   787      781   

  Additionalpaid-in capital

   141,400      152,097   

  Retained earnings

   506,769      508,051   

  Accumulated other comprehensive loss

   (9,784)     (6,692)  
  

 

 

   

 

 

 

   Total stockholders’ equity

   639,172      654,237   
  

 

 

   

 

 

 

   Total liabilities and stockholders’ equity

  $973,040     $1,011,567   
  

 

 

   

 

 

 

(1)

On January 1, 2018 the Company adopted the ASC 606 revenue recognition standard and has adjusted prior periods to conform. See Note 2. “New Accounting Pronouncements” for additional information.


 June 30, 2019 December 31, 2018
Assets   
Current assets:   
Cash and cash equivalents$95,500

$114,422
Marketable securities59,549

93,001
Total cash, cash equivalents, and marketable securities155,049
 207,423
Accounts receivable134,965

180,872
Unbilled receivables169,554

172,656
Other current assets77,290

49,684
Total current assets536,858
 610,635
Long-term unbilled receivables117,889

151,237
Goodwill79,037

72,858
Other long-term assets206,833

147,823
Total assets$940,617
 $982,553
Liabilities and stockholders’ equity   
Current liabilities:   
Accounts payable$14,586

$16,487
Accrued expenses50,372

45,506
Accrued compensation and related expenses62,880

84,671
Deferred revenue169,009

185,145
Other current liabilities14,576
 
Total current liabilities311,423
 331,809
Operating lease liabilities54,292
 
Deferred income tax liabilities6,918

6,939
Other long-term liabilities10,697

22,274
Total liabilities383,330
 361,022
Stockholders’ equity:   
Preferred stock, 1,000 shares authorized; none issued
 
Common stock, 200,000 shares authorized; 79,144 and 78,526 shares issued and outstanding at
June 30, 2019 and December 31, 2018, respectively
791

785
Additional paid-in capital122,880

123,205
Retained earnings445,108

510,863
Accumulated other comprehensive (loss)(11,492) (13,322)
Total stockholders’ equity557,287
 621,531
Total liabilities and stockholders’ equity$940,617
 $982,553

See notes to unaudited condensed consolidated financial statements.


PEGASYSTEMS INC.

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (1)

(in thousands, except per share amounts)

   Three Months Ended
June 30,
   Six Months Ended
June 30,
 
   2018   2017   2018   2017 

Revenue

        

 Software license

  $44,784    $51,150    $132,557    $178,158  

 Maintenance

   65,906     59,424     130,431     118,137  

 Services

   86,089     76,022     168,973     146,610  
  

 

 

   

 

 

   

 

 

   

 

 

 

  Total revenue

   196,779     186,596     431,961     442,905  
  

 

 

   

 

 

   

 

 

   

 

 

 

Cost of revenue

        

 Software license

   1,262     1,250     2,517     2,550  

Maintenance

   5,874     7,011     11,956     14,229  

 Services

   66,681     59,614     134,958     119,186  
  

 

 

   

 

 

   

 

 

   

 

 

 

  Total cost of revenue

   73,817     67,875     149,431     135,965  
  

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

   122,962     118,721     282,530     306,940  
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating expenses

        

 Selling and marketing

   93,972     75,200     182,355     144,881  

 Research and development

   41,972     39,762     88,757     80,058  

 General and administrative

   10,181     12,706     26,645     25,041  
  

 

 

   

 

 

   

 

 

   

 

 

 

  Total operating expenses

   146,125     127,668     297,757     249,980  
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss)/income from operations

   (23,163)    (8,947)    (15,227)    56,960  

Foreign currency transaction gain/(loss)

   1,244     (2,242)    159     (1,497) 

Interest income, net

   629     202     1,393     407  

Other income, net

   —     566     363     287  
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss)/income before (benefit) from income taxes

   (21,290)    (10,421)    (13,312)    56,157  

(Benefit) from income taxes

   (10,881)    (14,123)    (15,103)    (508) 
  

 

 

   

 

 

   

 

 

   

 

 

 

        Net (loss)/income

  $            (10,409)   $            3,702    $            1,791    $            56,665  
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss)/earnings per share

        

 Basic

  $(0.13)   $0.05    $0.02    $0.74  

 Diluted

  $(0.13)   $0.04    $0.02    $0.69  

Weighted-average number of common shares outstanding

        

 Basic

   78,635     77,313     78,436     77,039  

 Diluted

   78,635     82,945     83,247     82,412  

Cash dividends declared per share

  $0.03    $0.03    $0.06    $0.06  

(1)

On January 1, 2018 the Company adopted the ASC 606 revenue recognition standard and has adjusted prior periods to conform. See Note 2. “New Accounting Pronouncements” for additional information.



Three Months Ended  
June 30,
 Six Months Ended  
June 30,
 2019 2018 2019 2018
Revenue       
Software license$44,274
 $44,784
 $107,538
 $132,557
Maintenance69,329
 65,906
 137,035
 130,431
Services91,989
 86,089
 173,565
 168,973
Total revenue205,592
 196,779
 418,138
 431,961
Cost of revenue       
Software license928
 1,262
 2,306
 2,517
Maintenance6,292
 5,874
 12,627
 11,956
Services69,860
 66,681
 136,584
 134,958
Total cost of revenue77,080
 73,817
 151,517
 149,431
Gross profit128,512
 122,962
 266,621
 282,530
Operating expenses       
Selling and marketing116,962
 93,972
 225,827
 182,355
Research and development49,714
 41,972
 100,310
 88,757
General and administrative14,174
 10,181
 26,850
 26,645
Total operating expenses180,850
 146,125
 352,987
 297,757
(Loss) from operations(52,338) (23,163) (86,366) (15,227)
Foreign currency transaction gain (loss)2,105
 1,244
 (1,607) 159
Interest income, net544
 629
 1,267
 1,393
Other income, net55
 
 55
 363
(Loss) before (benefit from) income taxes(49,634) (21,290) (86,651) (13,312)
(Benefit from) income taxes(17,338) (10,881) (25,638) (15,103)
Net (loss) income$(32,296) $(10,409) $(61,013) $1,791
(Loss) earnings per share       
Basic$(0.41) $(0.13) $(0.77) $0.02
Diluted$(0.41) $(0.13) $(0.77) $0.02
Weighted-average number of common shares outstanding       
Basic78,987
 78,635
 78,787
 78,436
Diluted78,987
 78,635
 78,787
 83,247

See notes to unaudited condensed consolidated financial statements.


PEGASYSTEMS INC.

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS)/INCOME(1)

(in thousands)

   Three Months Ended
June 30,
   Six Months Ended
June 30,
 
   2018   2017   2018   2017 

Net (loss)/income

  $(10,409)   $3,702    $1,791    $56,665  

Other comprehensive (loss)/income, net of tax

        

 Unrealized gain/(loss) onavailable-for-sale marketable securities, net of tax

   73     (1)    (115)    126  

 Foreign currency translation adjustments

   (7,414)    4,043     (2,977)    6,272  
  

 

 

   

 

 

   

 

 

   

 

 

 

  Total other comprehensive (loss)/income, net of tax

   (7,341)    4,042     (3,092)    6,398  
  

 

 

   

 

 

   

 

 

   

 

 

 

Comprehensive (loss)/income

  $        (17,750)   $        7,744    $        (1,301)   $        63,063  
  

 

 

   

 

 

   

 

 

   

 

 

 

(1)

On January 1, 2018 the Company adopted the ASC 606 revenue recognition standard and has adjusted prior periods to conform. See Note 2. “New Accounting Pronouncements” for additional information.


 Three Months Ended  
June 30,
 Six Months Ended  
June 30,
 2019 2018 2019 2018
Net (loss) income$(32,296) $(10,409) $(61,013) $1,791
Other comprehensive (loss) income, net of tax       
Unrealized gain (loss) on available-for-sale marketable securities238
 73
 612
 (115)
Foreign currency translation adjustments(409) (7,414) 1,218
 (2,964)
Total other comprehensive (loss) income, net of tax(171) (7,341) 1,830
 (3,079)
Comprehensive (loss)$(32,467) $(17,750) $(59,183) $(1,288)

See notes to unaudited condensed consolidated financial statements.


PEGASYSTEMS INC.

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (1)

STOCKHOLDERS’ EQUITY

(in thousands)

   Six Months Ended
June 30,
 
   2018   2017 

Operating activities:

    

 Net income

  $1,791     $56,665   

 Adjustments to reconcile net income to cash provided by operating activities:

    

  Change in operating assets and liabilities, net

   30,158      (14,874)  

  Stock-based compensation expense

   31,165      26,440   

  Depreciation and amortization of intangible assets

   12,474      12,356   

  Othernon-cash

   (156)     5,182   
  

 

 

   

 

 

 

     Cash provided by operating activities

   75,432      85,769   

Investing activities:

    

 Purchases of investments

   (51,395)     (16,656)  

 Proceeds from maturities and called investments

   11,546      20,824   

 Other

   (6,520)     (5,327)  
  

 

 

   

 

 

 

     Cash used in investing activities

   (46,369)     (1,159)  

Financing activities:

    

 Dividend payments to shareholders

   (4,702)     (4,613)  

 Common stock repurchases

   (41,123)     (30,247)  
  

 

 

   

 

 

 

     Cash used in financing activities

   (45,825)     (34,860)  

Effect of exchange rates on cash and cash equivalents

   (1,226)     1,282   
  

 

 

   

 

 

 

Net (decrease)/increase in cash and cash equivalents

   (17,988)     51,032   

Cash and cash equivalents, beginning of period

   162,279      70,594   
  

 

 

   

 

 

 

Cash and cash equivalents, end of period

  $            144,291     $            121,626   
  

 

 

   

 

 

 

(1)

On January 1, 2018 the Company adopted the ASC 606 revenue recognition standard and has adjusted prior periods to conform. See Note 2. “New Accounting Pronouncements” for additional information.

thousands, except per share amounts)

 Common Stock 
Additional
Paid-In
Capital
 Retained Earnings 
Accumulated Other Comprehensive (Loss) Income 
 
Total
Stockholders’ Equity
 Number
of Shares
 Amount    
December 31, 201778,081
 $781
 $152,097
 $509,697
 $(6,705) $655,870
Repurchase of common stock(101) (1) (5,688) 
 
 (5,689)
Issuance of common stock for share-based compensation plans566
 5
 (15,556) 
 
 (15,551)
Stock-based compensation
 
 15,109
 
 
 15,109
Cash dividends declared ($0.12 per share)
 
 
 (2,355) 
 (2,355)
Other comprehensive income
 
 
   4,262
 4,262
Net income
 
 
 12,200
 
 12,200
March 31, 201878,546
 785
 145,962
 519,542
 (2,443) 663,846
Repurchase of common stock(171) (2) (10,179) 
 
 (10,181)
Issuance of common stock for share-based compensation plans358
 4
 (11,395) 
 
 (11,391)
Issuance of common stock under Employee Stock Purchase Plan15
 
 849
 
 
 849
Stock-based compensation
 
 16,163
 
 
 16,163
Cash dividends declared ($0.12 per share)
 
 
 (2,364) 
 (2,364)
Other comprehensive loss
 
 
 
 (7,341) (7,341)
Net loss
 
 
 (10,409) 
 (10,409)
June 30, 201878,748
 $787
 $141,400
 $506,769
 $(9,784) $639,172
            
December 31, 201878,526
 $785
 $123,205
 $510,863
 $(13,322) $621,531
Repurchase of common stock(144) (1) (7,586) 
 
 (7,587)
Issuance of common stock for share-based compensation plans514
 5
 (14,843) 
 
 (14,838)
Stock-based compensation
 
 18,406
 
 
 18,406
Cash dividends declared ($0.12 per share)
 
 
 (2,367) 
 (2,367)
Other comprehensive income
 
 
 
 2,001
 2,001
Net (loss)
 
 
 (28,717) 
 (28,717)
March 31, 201978,896
 789
 119,182
 479,779
 (11,321) 588,429
Repurchase of common stock(88) (1) (6,301) 
 
 (6,302)
Issuance of common stock for share-based compensation plans320
 3
 (11,217) 
 
 (11,214)
Issuance of common stock under Employee Stock Purchase Plan16
 
 1,103
 
 
 1,103
Stock-based compensation
 
 20,113
 
 
 20,113
Cash dividends declared ($0.12 per share)
 
 
 (2,375) 
 (2,375)
Other comprehensive (loss)
 
 
 
 (171) (171)
Net (loss)
 
 
 (32,296) 
 (32,296)
June 30, 201979,144
 $791
 $122,880
 $445,108
 $(11,492) $557,287

See notes to unaudited condensed consolidated financial statements.


PEGASYSTEMS INC.

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

 Six Months Ended  
June 30,
 2019 2018
Operating activities   
Net (loss) income$(61,013) $1,791
Adjustments to reconcile net (loss) income to cash provided by operating activities   
Stock-based compensation38,397
 31,165
Amortization and depreciation33,788
 20,921
Foreign currency transaction loss (gain)1,607
 (159)
Other non-cash(230) (846)
Change in operating assets and liabilities, net(4,829) 22,560
Cash provided by operating activities7,720
 75,432
Investing activities

  
Purchases of investments(10,497) (51,395)
Proceeds from maturities and called investments13,545
 11,546
Sales of investments29,965
 
Payments for acquisitions, net of cash acquired(10,921) 
Investment in property and equipment(4,882) (6,520)
Cash provided by (used in) investing activities17,210
 (46,369)
Financing activities   
Dividend payments to shareholders(4,730) (4,702)
Common stock repurchases(39,637) (41,123)
Cash (used in) financing activities(44,367) (45,825)
Effect of exchange rate changes on cash and cash equivalents515
 (1,226)
Net (decrease) in cash and cash equivalents(18,922) (17,988)
Cash and cash equivalents, beginning of period114,422
 162,279
Cash and cash equivalents, end of period$95,500
 $144,291

See notes to unaudited condensed consolidated financial statements.
PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS



1. BASIS OF PRESENTATION

Pegasystems Inc. (together with its subsidiaries, “the Company”) has prepared the accompanying unaudited condensed consolidated financial statements pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America (“U.S.”) for complete financial statements and should be read in conjunction with the Company’s audited financial statements included in the Annual Report on Form10-K for the year ended December 31, 2017.

On January 1, 2018 the Company adopted Accounting Standards Update (“ASU”)No. 2014-09, “Revenue from Contracts with Customers (Topic 606)” using the full retrospective method which required each prior reporting period presented be adjusted to reflect the application of this ASU. See Note 2. “New Accounting Pronouncements” for additional information.

2018.

In the opinion of management, the Company has prepared the accompanying unaudited condensed consolidated financial statements on the same basis as its audited financial statements, and these financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the results of the interim periods presented.

The operating results for the interim periods presented are not necessarily indicative of the results expected for the full year 2018.

2019.

2. NEW ACCOUNTING PRONOUNCEMENTS

Financial Instruments

instruments

In June 2016, the Financial Accounting Standards Board (“FASB”) issued ASUAccounting Standards Update No. 2016-13, “Financial Instruments—Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments,” which requires measurement and recognition of expected credit losses for financial assets measured at amortized cost, including accounts receivable, upon initial recognition of that financial asset using a forward-looking expected loss model, rather than an incurred loss model for credit losses.model. Credit losses relating toavailable-for-sale debt securities should be recorded through an allowance for credit losses when the fair value is below the amortized cost of the asset, removing the concept of “other-than-temporary” impairments. The effective date for the Company will be January 1, 2020, with early adoption permitted. The Company is currently evaluatingdoes not expect the effectadoption of this ASUstandard will have a material effect on its consolidated financial statements and related disclosures.

position or results of operations.

Leases

In February 2016, the FASB issued ASUNo. 2016-02, “Leases (Topic 842),” which requires lessees to record most leases on their balance sheets, recognizing a lease liability for the obligation to make lease payments and aright-of-use asset for the right to use the underlying asset for the lease term. The effective date for the Company will be

On January 1, 2019, with early adoption permitted. The Company expects that most of its operating lease commitments will be subject to this ASU and recognized as operating lease liabilities andright-of-use assets upon adoption with no material impact to its results of operations and cash flows.

ASC 606 and ASC340-40

On January 1, 2018 the Company adopted Accounting Standards Codification 842 “Leases” (“ASC 842”) using the modified retrospective method, reflecting any cumulative effect as an adjustment to equity. Results for reporting periods beginning on or after January 1, 2019 are presented under ASC 606 revenue recognition standard842, while prior period amounts were not adjusted and has adjusted prior periodscontinue to conform.

The most significant impacts of adopting ASC 606 and ASC340-40 were as follows:

Perpetual licensesbe reported in accordance with extended payment terms and term licenses- Revenue from perpetual licenses with extended payment terms and term licenses is now recognized when control is transferred to the client, the point in time when the client can use and benefit from the license. Previously, the Company recognized revenue over the term of the agreements as payments became due or earlier if prepaid. Any unrecognized license revenue from these arrangements is recognized in the period that control transfers or as a cumulative adjustment to retained earnings as of December 31, 2015. Unbilled receivables in the Company’s unaudited condensed consolidated balance sheets increased significantly upon adoption due to the revenue from term licenses being recognized prior to amounts billed, or prepaid by, clients and perpetual licenses with extended payment terms.

Allocation of future credits and significant discounts - Perpetual or term licenses delivered are a separate performance obligation which now requires us to allocate any future credits and discounts to the performance obligations in the arrangement based upon their relative stand-alone selling prices.

Deferred contract costs - Sales incentive programs and other incremental costs to obtain a contract were previously expensed when incurred. ASC340-40 requires these costs be recognized as an asset when incurred and expensed over the period of expected benefit, which is on average five years. This change primarily impacts the Company’s contracts related to multi-year cloud offerings, maintenance on term and perpetual licenses, and those long-term term and perpetual licenses with client usage rights that increase over time.

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

Taxes - The corresponding effect on tax balances of the above impacts has also been recognized.

For additional information on the Company’s historic accounting policies as a resultunder ASC 840 “Leases”.

The Company elected the permitted practical expedients to not reassess the following related to leases that commenced before the effective date of ASC 842: (i) whether any expired or existing contracts contain leases; (ii) the lease classification for any expired or existing leases; and (iii) initial direct costs for any existing leases. Upon adoption, the Company recorded right of use assets of $41.8 million and lease liabilities of $54.2 million. The difference between the value of the adoptionright of ASC 606use assets and ASC340-40 see Note 4. “Receivables, Contract Assets,lease liabilities is due to the reclassification of existing deferred rent, prepaid rent, and Deferred Revenue”, Note 5. “Deferred Contract Costs”, andunamortized lease incentives as of January 1, 2019.
See Note 9. “Revenue”.

The impact of the adoption ASC 606 and ASC340-40 on the Company’s unaudited condensed consolidated balance sheet and unaudited condensed consolidated statement of operations is:

   December 31, 2017 
(in thousands)      Previously reported                 Adjustments                       As adjusted           

Assets

      

Accounts receivable, unbilled receivables, and contract assets

  $248,331    $134,216    $382,547  

Long-term unbilled receivables

   —     160,708     160,708  

Deferred income taxes

   57,127     (42,887)    14,240  

Deferred contract costs

   —     37,924     37,924  

Other assets(1)

   416,148     ���     416,148  
  

 

 

   

 

 

   

 

 

 

Total Assets

  $721,606    $289,961    $1,011,567  
  

 

 

   

 

 

   

 

 

 

Liabilities and stockholders’ equity

      

Deferred revenue

  $195,073    $(28,776)   $166,297  

Long-term deferred revenue

   6,591     (2,885)    3,706  

Deferred income tax liabilities

   —     38,463     38,463  

Other liabilities(2)

   148,864     —     148,864  
  

 

 

   

 

 

   

 

 

 

Total liabilities

   350,528     6,802     357,330  

Foreign currency translation adjustments

   (3,494)    (2,966)    (6,460) 

Retained earnings

   221,926     286,125     508,051  

Other equity(3)

   152,646     —     152,646  
  

 

 

   

 

 

   

 

 

 

Total stockholders’ equity

   371,078     283,159     654,237  
  

 

 

   

 

 

   

 

 

 

Total liabilities and stockholders’ equity

  $        721,606    $        289,961    $        1,011,567  
  

 

 

   

 

 

   

 

 

 

(1)

Includes cash, cash equivalents, marketable securities, income taxes receivable, other current assets, property and equipment, intangible assets, goodwill, and other long-term assets (as reflected in the consolidated balance sheets in the Annual Report on Form10-K for the year ended December 31, 2017).

(2)

Includes accounts payable, accrued expenses, accrued compensation and related expenses, income taxes payable, and other long-term liabilities (as reflected in the consolidated balance sheets in the Annual Report on Form10-K for the year ended December 31, 2017).

(3)

Includes common stock, additionalpaid-in capital, and net unrealized loss onavailable-for-sale marketable securities (as reflected in the consolidated balance sheets in the Annual Report on Form10-K for the year ended December 31, 2017).

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

   Three months ended June 30, 2017   Six months ended June 30, 2017 
(in thousands, except per share amounts)    Previously  
Reported
     Adjustments       As Adjusted       Previously  
Reported
     Adjustments       As Adjusted   

Revenue:

            

 Software license

  $61,037    $(9,887)   $51,150    $153,427    $24,731    $178,158  

 Maintenance

   59,590     (166)    59,424     118,555     (418)    118,137  

 Services

   77,353     (1,331)    76,022     149,245     (2,635)    146,610  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

  Total revenue

   197,980     (11,384)    186,596     421,227     21,678     442,905  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Cost of revenue:

            

 Software license

   1,250     —      1,250     2,550     —      2,550  

 Maintenance

   7,011     —      7,011     14,229     —      14,229  

 Services

   59,614     —      59,614     119,186     —      119,186  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

  Total cost of revenue

   67,875     —      67,875     135,965     —      135,965  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

   130,105     (11,384)    118,721     285,262     21,678     306,940  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating expenses:

            

 Selling and marketing

   75,887     (687)    75,200     147,175     (2,294)    144,881  

 Research and development

   39,762     —      39,762     80,058     —      80,058  

 General and administrative

   12,706     —      12,706     25,041     —      25,041  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

  Total operating expenses

   128,355     (687)    127,668     252,274     (2,294)    249,980  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income/(loss) from operations

   1,750     (10,697)    (8,947)    32,988     23,972     56,960  

Foreign currency transaction loss

   (917)    (1,325)    (2,242)    (241)    (1,256)    (1,497) 

Interest income, net

   161     41     202     326     81     407  

Other income, net

   566     —      566     287     —      287  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income/(loss) before benefit from income taxes

   1,560     (11,981)    (10,421)    33,360     22,797     56,157  

Benefit from income taxes

   (9,846)    (4,277)    (14,123)    (5,067)    4,559     (508) 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

  Net income

  $11,406    $(7,704)   $3,702    $38,427    $18,238    $56,665  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Earnings per share:

            

 Basic

  $0.15      $0.05    $0.50      $0.74  
  

 

 

     

 

 

   

 

 

     

 

 

 

 Diluted

  $0.14      $0.04    $0.47      $0.69  
  

 

 

     

 

 

   

 

 

     

 

 

 

Weighted-average number of common shares outstanding:

            

 Basic

   77,313       77,313     77,039       77,039  

 Diluted

   82,945       82,945     82,412       82,412  

Adoption of ASC 606 and ASC340-40 had no impact on total cash from or used in operating, financing, or investing activities in the Company’s unaudited condensed consolidated statements of cash flows“Leases” for the six months ended June 30, 2017.

additional information.

3. MARKETABLE SECURITIES

   June 30, 2018 
(in thousands)      Amortized Cost           Unrealized Gains           Unrealized Losses               Fair Value         

Municipal bonds

  $55,466    $20    $(112)   $55,374  

Corporate bonds

   44,258         (342)    43,918  
  

 

 

   

 

 

   

 

 

   

 

 

 
  $99,724    $22    $(454)   $99,292  
  

 

 

   

 

 

   

 

 

   

 

 

 

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

   December 31, 2017 
(in thousands)      Amortized Cost           Unrealized Gains           Unrealized Losses               Fair Value         

Municipal bonds

  $32,996    $—    $(148)   $32,848  

Corporate bonds

   28,757         (137)    28,621  
  

 

 

   

 

 

   

 

 

   

 

 

 
  $61,753    $   $(285)   $61,469  
  

 

 

   

 

 

   

 

 

   

 

 

 

 June 30, 2019
(in thousands)Amortized Cost Unrealized Gains Unrealized Losses Fair Value
Municipal bonds$29,495
 $156
 $(5) $29,646
Corporate bonds29,620
 291
 (8) 29,903
 $59,115
 $447
 $(13) $59,549
 December 31, 2018
(in thousands)Amortized Cost Unrealized Gains Unrealized Losses Fair Value
Municipal bonds$44,802
 $13
 $(110) $44,705
Corporate bonds48,499
 23
 (226) 48,296
 $93,301
 $36
 $(336) $93,001

As of June 30, 2018, the Company did not hold any investments with unrealized losses that are considered to be other-than-temporary.

As of June 30, 2018, remaining2019, maturities of marketable securities ranged from July 2018January 2020 to August 2021,2022, with a weighted-average remaining maturity of approximately 1.5 years.

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



4. RECEIVABLES, CONTRACT ASSETS, AND DEFERRED REVENUE

Receivables

(in thousands)            June 30,          
2018
         December 31,      
2017
 

Accounts receivable

  $        141,384    $        222,735  

Unbilled receivables

   151,354     158,898  

Long-term unbilled receivables

   169,330     160,708  
  

 

 

   

 

 

 
  $462,068    $542,341  
  

 

 

   

 

 

 

(in thousands)June 30, 2019 December 31, 2018
Accounts receivable$134,965
 $180,872
Unbilled receivables169,554
 172,656
Long-term unbilled receivables117,889
 151,237

$422,408
 $504,765

Unbilled receivables are client committed amounts for which revenue recognition precedes billing, and billing is the amount due from clients where the only condition on the right of payment issolely subject to the passage of time. The Company regularly assesses receivables for collectability. As of June 30, 2018 and December 31, 2017, the allowance for doubtful accounts was not material.

Unbilled receivables are expected to be billed in the future as follows:

(in thousands)        June 30,        
2018

1 Year or Less

$        151,354 

1-2 Years

79,654 

2-5 Years

89,676 

$320,684 

(Dollars in thousands)June 30, 2019
1 year or less$169,554
59%
1-2 years79,128
28%
2-5 years38,761
13%
 $287,443
100%

Contract assets and deferred revenue

(in thousands)            June 30,          
2018
         December 31,      
2017
 

Contract assets(1)

  $2,425    $914  

Long-term contract assets(2)

   1,545     —  
  

 

 

   

 

 

 
  $3,970    $914  
  

 

 

   

 

 

 

Deferred revenue

  $163,525    $166,297  

Long-term deferred revenue(3)

   6,210     3,706  
  

 

 

   

 

 

 
  $169,735    $170,003  
  

 

 

   

 

 

 

(in thousands)June 30, 2019 December 31, 2018
Contract assets (1)
$3,770
 $3,711
Long-term contract assets (2)
2,190
 2,543
 $5,960
 $6,254
(1)Included in other current assets in the unaudited condensed consolidated balance sheets.

assets.(2) Included in other long-term assets in the unaudited condensed consolidated balance sheets.

assets.

(in thousands)June 30, 2019 December 31, 2018
Deferred revenue$169,009
 $185,145
Long-term deferred revenue (1)
4,342
 5,344
 $173,351
 $190,489
(3)(1) Included in other long-term liabilities in the unaudited condensed consolidated balance sheets.

Contract assets and deferred revenue are presented net at the contract level for each reporting period. liabilities.

Contract assets are amounts under client contracts where revenue recognized exceeds the amount billed to the client and the right to payment is subject to conditions other than the passage of time, such as the completion of a related performance obligation. Deferred revenue consists of billings and payments received in advance of revenue recognition.

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

Contract assets and deferred revenue are netted at the contract level for each reporting period.

The change in deferred revenue in the six months ended June 30, 2018,2019 was primarily due to new billings in advance of revenue recognition and $168.2$135.8 million of revenue recognized, excluding the impact of the netting of contract assets and deferred revenue at the contract level, during the period that was included in deferred revenue at December 31, 2017.

Major clients

No client represented 10% or more2018, partially offset by new billings in advance of the Company’s total receivables as of June 30, 2018 or December 31, 2017.

revenue recognition.

5. DEFERRED CONTRACT COSTS

Sales incentives paid by

The Company recognizes an asset for the Company are considered incremental and recoverable costs of obtaining a client contract, withwhich primarily relate to sales commissions. The Company expects to benefit from those costs for more than one year, as the Company generally only pays sales commissions on the initial contract, and not any subsequent contract renewals. As a client. Theseresult, there are no commensurate commissions paid on contract renewals. Deferred costs are deferred, asamortized on a long-term asset, and then amortized using the straight-line methodbasis over the benefit period, of benefit which is on average five5 years. The Company determined the period of benefit by taking into consideration client contracts, the Company’s technology, and other factors. The Company utilizes a practical expedient available under ASC 606 to expense costs to obtain a contract as incurred when the original amortization period is one year or less.

(in thousands)      June 30,    
2018
       December 31,    
2017
 

Deferred contract costs(1)

  $                        42,246     $                        37,924   

(in thousands)June 30, 2019 December 31, 2018
Deferred contract costs (1)
$64,809
 $64,367
(1) Included in other long-term assets in the unaudited condensed consolidated balance sheets.

Amortization of deferred contract costs was as follows:

               Three Months Ended        
June 30,
           Six Months Ended        
June 30,
 
(in thousands)        2018               2017               2018               2017       

Amortization of deferred contract costs(1)

  $3,809    $2,902    $7,598    $5,496  

assets.

 Three Months Ended  
June 30,
 Six Months Ended  
June 30,
(in thousands)2019 2018 2019 2018
Amortization of deferred contract costs (1)
$5,878
 $3,809
 $14,179
 $7,598
(1)Included in selling and marketing expenses in the unaudited condensed consolidated statement of operations.

During the six months ended June 30, 2018 and 2017, impairment of deferred contract costs was not material.

.

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



6. GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill
The change in the carrying amount of goodwill waswas:
(in thousands)Six Months Ended  
June 30, 2019
Balance as of January 1,$72,858
Acquisition (1)
6,179
Currency translation adjustments
Balance as of June 30,$79,037

(1) In May 2019, the Company acquired In the Chat Communications Inc., a privately-held software provider of digital customer service software for $10.9 million, net of cash acquired. The Company also expects to issue up to approximately 15 thousand shares in retention-based bonus payments to a key employee upon the achievement of specified retention milestones. The principal assets and liabilities acquired as follows:

(in thousands)            Six Months Ended             
June 30,
2018

Balance as of January 1,

$72,952 

Currency translation adjustments

(41)

Balance as of June 30,

$72,911 

part of the business combination were additional goodwill and technology intangibles assets of $6.2 million and $5.1 million. The allocation of the purchase price is preliminary for income taxes as the Company is still gathering information.

Intangibles
Intangible assets are recorded at cost and are amortized using the straight-line method over their estimated useful lives as follows:

    

June 30, 2018

(in thousands) 

        Useful Lives        

 

Cost

 

Accumulated
Amortization

 

Net Book Value(1)

Client-related intangibles

 9-10 years  $                63,143  $                 (48,033) $                 15,110 

Technology

 7-10 years  58,942  (47,835) 11,107 

Other intangibles

 —  5,361  (5,361) — 
  

 

 

 

 

 

  $                  127,446  $                  (101,229) $                    26,217 
  

 

 

 

 

 

   June 30, 2019
(in thousands)Useful Lives Cost Accumulated
Amortization
 
Net Book Value (1)
Client-related intangibles4-10 years $63,115
 $(53,608) $9,507
Technology2-10 years 64,843
 (52,605) 12,238
Other1 - 5 years 5,361
 (5,361) 
   $133,319
 $(111,574) $21,745
(1)Included in other long-term assets.
   December 31, 2018
(in thousands)Useful Lives Cost Accumulated Amortization 
Net Book Value (1)
Client-related intangibles4-10 years $63,115
 $(51,224) $11,891
Technology2-10 years 59,742
 (50,398) 9,344
Other1 - 5 years 5,361
 (5,361) 
   $128,218
 $(106,983) $21,235
(1) Included in other long-term assets.
Amortization of intangible assets in the unaudited condensed consolidated balance sheets.

was:

(in thousands)Three Months Ended  
June 30,
 Six Months Ended  
June 30,
2019 2018 2019 2018
Cost of revenue$875
 $1,231
 $2,207
 $2,463
Selling and marketing781
 1,605
 2,385
 3,210
 $1,656
 $2,836
 $4,592
 $5,673

7. ACCRUED EXPENSES
(in thousands)June 30, 2019 December 31, 2018
Outside professional services expenses$8,513
 $10,367
Income and other taxes6,401
 10,387
Marketing and sales program expenses12,115
 5,860
Dividends payable2,375
 2,363
Employee-related expenses5,378
 3,536
Cloud hosting expenses11,978
 4,604
Other3,612
 8,389
 $50,372
 $45,506

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

     December 31, 2017 
(in thousands)         Useful Lives          Cost  Accumulated
Amortization
  Net Book Value(1) 

Client-related intangibles

  9-10 years   $                63,164   $                (44,835)   $                18,329  

Technology

  7-10 years    58,942    (45,372)    13,570  

Other intangibles

  —    5,361    (5,361)    —  
  

 

 

  

 

 

  

 

 

 
  $127,467   $(95,568)   $31,899  
  

 

 

  

 

 

  

 

 

 

(1) Included in other long-term assets in the unaudited condensed consolidated balance sheets.

Amortization of intangible assets is reflected in the Company’s unaudited condensed consolidated statements of operations as follows:

   (in thousands)              Three Months Ended             
June 30,
               Six Months Ended             
June 30,
 
  2018   2017   2018   2017 

   Cost of revenue

  $                1,231    $                1,305    $                2,463    $                2,639  

   Selling and marketing

   1,605     1,869     3,210     3,735  
  

 

 

   

 

 

   

 

 

   

 

 

 
  $2,836    $3,174    $5,673    $6,374  
  

 

 

   

 

 

   

 

 

   

 

 

 

7. ACCRUED EXPENSES

   (in thousands)  June 30,
2018
   December 31,
2017
 

   Outside professional services

  $                    10,143    $                    14,468  

   Income and other taxes

   4,837     7,420  

   Marketing and sales program expenses

   9,282     6,444  

   Dividends payable

   2,365     2,344  

   Employee-related expenses

   5,737     4,065  

   Other

   12,518     10,767  
  

 

 

   

 

 

 
  $44,882    $45,508  
  

 

 

   

 

 

 




8. FAIR VALUE MEASUREMENTS

Assets and Liabilities Measuredliabilities measured at Fair Valuefair value on a Recurring Basis

recurring basis

The Company records its cash equivalents, marketable securities, and investments in privately-held companies at fair value on a recurring basis. Fair value is an exit price, representing the amount that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants based on assumptions that market participants would use in pricing an asset or liability.

As a basis for classifying the fair value measurements, a three-tier fair value hierarchy, which classifies the fair value measurements based on the inputs used in measuring fair value, was established as follows:

Level 1 - observable inputs such as quoted prices in active markets for identical assets or liabilities;

Level 2 - significant other inputs that are observable either directly or indirectly; and

Level 3 - significant unobservable inputs on which there is little or no market data, which require the Company to develop its own assumptions. This hierarchy requires the Company to use observable market data, when available, and to minimize the use of unobservable inputs when determining fair value.

The Company’s cash equivalents are composed of money market funds and time deposits, which are classified aswithin Level 1 and Level 2, respectively, in the fair value hierarchy. The Company’s marketable securities, which are classified within Level 2 of the fair value hierarchy are valued based on a market approach using quoted prices, when available, or matrix pricing compiled by third party pricing vendors, using observable market inputs such as interest rates, yield curves, and credit risk. The Company’s investments in privately-held companies are classified within Level 3 of the fair value hierarchy and are valued using model-based techniques, including option pricing models and discounted cash flow models.

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

hierarchy.

If applicable, the Company will recognize transfers into and out of levels within the fair value hierarchy at the end of the reporting period in which the actual event or change in circumstance occurs. There were no transfers between levels during the six months ended June 30, 2018.

2019.

The Company’s assets and liabilities measured at fair value on a recurring basis were as follows:

   June 30, 2018 
           Level 1                   Level 2                   Level 3                   Total         

Cash equivalents

  $                    28     $                    32,009     $                    —     $                    32,037   

Marketable securities:

        

Municipal bonds

   —      55,374      —      55,374   

Corporate bonds

   —      43,918      —      43,918   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total marketable securities

   —      99,292      —      99,292   

Investments in privately-held companies(1)

   —      —      2,060      2,060   

 

  (1) Included in other long-term assets in the unaudited condensed consolidated balance sheets.

 

   December 31, 2017 
           Level 1                   Level 2                   Level 3                   Total         

Cash equivalents

  $2,720     $40,051     $—     $42,771   

Marketable securities:

        

Municipal bonds

   —      32,848      —      32,848   

Corporate bonds

   —      28,621      —      28,621   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total marketable securities

   —      61,469      —      61,469   

Investments in privately-held companies(1)

   —      —      1,030      1,030   

were:

 June 30, 2019
(in thousands)Level 1 Level 2 Level 3 Total
Cash equivalents$5,653
 $
 $
 $5,653
Marketable securities:       
Municipal bonds$
 $29,646
 $
 $29,646
Corporate bonds
 29,903
 
 29,903
Total marketable securities$
 $59,549
 $
 $59,549
Investments in privately-held companies (1)
$
 $
 $3,890
 $3,890
(1) Included in other long-term assetsassets.
 December 31, 2018
(in thousands)Level 1 Level 2 Level 3 Total
Cash equivalents$10,155
 $10,000
 $
 $20,155
Marketable securities:       
Municipal bonds$
 $44,705
 $
 $44,705
Corporate bonds
 48,296
 
 48,296
Total marketable securities$
 $93,001
 $
 $93,001
Investments in privately-held companies (1)
$
 $
 $3,390
 $3,390
(1) Included in the unaudited condensed consolidated balance sheets.

other long-term assets.

For certain other financial instruments, including accounts receivable and accounts payable, the carrying value approximates their fair value due to the relatively short maturity of these items.

Assets Measured at Fair Value on a Nonrecurring Basis

Assets recorded at fair value on a nonrecurring basis, including property and equipment and intangible assets, are recognized at fair value when they are impaired. During the six months ended June 30, 2018 and 2017, the Company did not recognize any impairments of its assets recorded at fair value on a nonrecurring basis.

9. REVENUE

Revenue policy

LEASES

The Company’s revenue isleases are primarily derived from:

for office space used in the ordinary course of business.

Software license revenue is primarily derived from sales ofAccounting policy

All the Company’s software applications and Pega Platform.

Maintenance revenue includes revenue from client support including software upgrades, on a whenand-if available basis, telephone support, and bug fixes or patches.

Services revenue is primarily derived from cloud revenue, which is sales of the Company’s hosted Pega Platform and software application environments and consulting revenue which is primarily related to new license implementations.

Contracts with multiple performance obligations

leases are operating leases. The Company’s license and cloud arrangements often contain multiple performance obligations, including maintenance, consulting, and training. For contracts with multiple performance obligations, the Company accounts for individual performance obligations separatelya contract as a lease when it has the right to control the asset for a period of time while obtaining substantially all of the asset’s economic benefits. The Company determines the initial classification and measurement of its operating right of use assets and lease liabilities at the lease commencement date and thereafter if theymodified. Fixed lease costs are distinct. The transaction price is allocated to the separate performance obligationsrecognized on a relative stand-alone selling price basis. Ifstraight-line basis over the transaction price contains discountsterm of the lease. Variable lease costs are recognized in the period in which the obligation for those payments is incurred. The Company combines lease and non-lease components in the determination of lease costs for its office space leases. The lease liability includes lease payments related to options to extend or renew the lease term, if the Company expects to provide a future price concession, these elements are considered when determining the transaction price prior to allocation. Variable fees within the transaction price are estimated and recognized in revenue as the Company satisfies each performance obligation to the extent it is probable that a significant reversal of cumulative revenue recognized will not occur when the uncertainty associated with the variable fee is resolved. If the contract grants the client the option to acquire additional products or services, the Company assesses whether or not any discount on the included products and services is in excess of levels normally available to similar clients and, if so, accounts for that discount as an additional performance obligation.

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

Software licenses




reasonably certain it will exercise those options. The Company’s leases do not contain any material residual value guarantees or restrictive covenants.
Expense
(in thousands)Three Months Ended  
June 30, 2019
 Six Months Ended  
June 30, 2019
Operating lease costs (1)
$4,281
 $8,581
Variable lease costs1,362
 2,683
 $5,643
 $11,264
(1) Lease costs that are fixed.
Right of use assets and lease liabilities
(in thousands)June 30, 2019
Right of use assets (1)
$57,772
Lease liabilities (2)
$14,576
Long-term lease liabilities$54,292
(1) An asset that represents the Company’s right to use the leased asset during the lease term. Included in other long-term assets. (2) Included in other current liabilities.
The weighted-average remaining lease term and discount rate for the Company’s leases were:
June 30, 2019
Weighted-average remaining lease term4.3 years
Weighted-average discount rate (1)
5.7%
(1) The rates implicit in most of the Company’s leases are not readily determinable, and therefore the Company has concluded thatuses its software licenses are distinct performance obligationsincremental borrowing rate as the client can benefit fromdiscount rate when measuring operating lease liabilities. The incremental borrowing rate represents an estimate of the software on its own. Software license revenue is typically recognized at a point in time when control is transferredinterest rate the Company would incur to borrow an amount equal to the client, which is defined as the point in time when the client can use and benefit from the license. The software license is delivered before related services are provided and is functional without services, updates, and technical support. Stand-alone selling price for software licenses is determined using the residual approach. The Company utilizes the residual approach as license performance obligations are sold for a broad range of amounts (the selling price is highly variable) and a stand-alone selling price is not discernible from past transactions or other observable evidence. Periodically, the Company evaluates whether the residual approach is appropriate for its license and cloud performance obligations when sold with other performance obligations. As a result, if the standalone selling price analysis illustrates that the license and cloud performance obligations are no longer highly variable, the Company will utilize the relative allocation method for such arrangements.

Term license fees are usually payable in advancelease payments on a monthly, quarterly, or annualcollateralized basis over the term of the license agreement, which is typically three to five years and may be renewed for additional termslease.

Maturities of lease liabilities are:
(in thousands)June 30, 2019
Remainder of 2019$8,290
202018,976
202117,099
202216,166
2023 and thereafter17,393
Total lease payments77,924
Less: imputed interest (1)
(9,056)
 $68,868
(1) Lease liabilities are measured at the client’s option. Perpetual license fees are usually payable when the contract is executed.

Maintenance

Software maintenance contracts entitle clients to receive technical support and software updates, on a when and if available basis, during the termpresent value of the maintenance contract. Technical support and software updates are considered distinct services but accounted forremaining lease payments using a discount rate determined at lease commencement unless the discount rate is updated as a single performance obligationresult of a lease reassessment event.

As of December 31, 2018, the Company’s future minimum rental payments required under operating leases with noncancellable terms in excess of one year as they each constitute a series of distinct services that are substantially the same and have the same pattern of transferdetermined prior to the client. Software maintenance revenue is recognized over time on a straight-line basis overadoption of ASC 842 were:
(in thousands)
Operating Leases (1)
2019$15,993
202014,807
202113,262
202212,279
202311,084
 $67,425
(1) Operating leases include future minimum rent payments, net of estimated sublease income for facilities that the contract period. Maintenance fees are usually payable in advance on a monthly, quarterly, or annual basis over the term of the agreement.

Each of the performance obligations included in maintenance are priced as a percentage of the selling price of the related software license, which is highly variable. The Company determined the standalone selling price of each performance obligation included in maintenance based on this pricing relationship, which has remained constant within a narrow range, and observable data from standalone sales of maintenance, along with all other observable data.

Services

The Company’s services revenue is comprised of consulting and training, including software license implementations, training, reimbursable expenses, and cloud which is derived from sales of the Company’s hosted Pega Platform and software application environments. The Company has concluded that most services are distinct performance obligations. Consulting may be provided on a stand-alone basis or bundled with license and software maintenance services.

The stand-alone selling price for consulting in time and materials contracts is determined by observable prices in similar transactions without multiple performance obligations and recognized as revenue as the services are performed. Fees for time and materials consulting contracts are usually payable shortly after the service is provided.

The Company estimates the stand-alone selling price for fixed price services based on the estimated hours versus actual hours in similar geographies and for similar contract sizes. Revenue for fixed price services is recognized over time as the services are provided. Fees for fixed price services consulting contracts are usually payable as contract milestones are achieved.

The stand-alone selling price of cloud sales of production environments is determined based on the residual approach when sold with services and is recognized over the term of the service. The Company utilizes the residual approach as cloud performance obligations are sold for a broad range of amounts (the selling price is highly variable) and a stand-alone selling price is not discernible from past transactions or other observable evidence. The stand-alone selling price for cloud sales of development and testing environments is developed using observable prices in similar transactions without multiple performance obligations and is recognized over time over the term of the service. Cloud fees are usually payable in advance on a monthly, quarterly, or annual basis over the term of the service.

Contract modifications

The Company sometimes enters into amendmentsvacated pursuant to previously executed contracts which constitute contract modifications. The Company assesses each of these contract modifications to determine:

1.

If the additional products and services are distinct from the products and services in the original arrangement, and

its restructuring activities.

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)




Cash flow information
2.

If the amount

(in thousands)Six Months Ended  
June 30, 2019
Cash paid for leases9,638
Right of consideration expecteduse assets recognized for the added productsnew leases and services reflects the stand-alone selling price of those products and services.

amendments (non-cash)
22,667

A contract modification meeting both criteria is accounted for as a separate contract. A contract modification not meeting both criteria is considered a change


10. REVENUE
Geographic revenue
 Three Months Ended  
June 30,
 Six Months Ended  
June 30,
(Dollars in thousands)2019 2018 2019 2018
U.S.$119,682
59% $110,349
55% $223,673
54% $224,334
52%
Other Americas8,873
4% 9,627
5% 37,702
9% 27,342
6%
United Kingdom (“U.K.”)16,686
8% 23,079
12% 41,235
10% 49,173
11%
Europe (excluding U.K.), Middle East, and Africa33,395
16% 27,070
14% 67,581
16% 58,896
14%
Asia-Pacific26,956
13% 26,654
14% 47,947
11% 72,216
17%
 $205,592
100% $196,779
100% $418,138
100% $431,961
100%
Revenue streams
 Three Months Ended  
June 30,
 Six Months Ended  
June 30,
(in thousands)2019 2018 2019 2018
Perpetual license$19,320
 $13,475
 $34,270
 $36,553
Term license24,954
 31,309
 73,268
 96,004
Revenue recognized at a point in time44,274
 44,784
 107,538
 132,557
Maintenance69,329
 65,906
 137,035
 130,431
Cloud31,699
 20,201
 59,457
 35,783
Consulting60,290
 65,888
 114,108
 133,190
Revenue recognized over time161,318
 151,995
 310,600
 299,404
 $205,592
 $196,779
 $418,138
 $431,961
(in thousands)Three Months Ended  
June 30,
 Six Months Ended  
June 30,
2019 2018 2019 2018
Term license$24,954
 $31,309
 $73,268
 $96,004
Cloud31,699
 20,201
 59,457
 35,783
Maintenance69,329
 65,906
 137,035
 130,431
Subscription (1)
125,982
 117,416
 269,760
 262,218
Perpetual license19,320
 13,475
 34,270
 36,553
Consulting60,290
 65,888
 114,108
 133,190
 $205,592
 $196,779
 $418,138
 $431,961
(1) Reflects client arrangements (term license, cloud, and maintenance) that are subject to the original contract and is accounted for on either:

1.

a prospective basis as a termination of the existing contract and the creation of a new contract; or

2.

a cumulativecatch-up basis.

Geographic revenue

   Three Months Ended
June 30,
   Six Months Ended
June 30,
 
(in thousands)  2018   2017   2018   2017 

U.S.

  $        110,349            55%   $        102,098            55%   $        224,334            52%   $        271,760            62% 

Other Americas

   9,627    5%    13,177    7%    27,342    6%    23,583    5% 

United Kingdom (“U.K.”)

   23,079    12%    22,524    12%    49,173    11%    48,866    11% 

Europe (excluding U.K.), Middle East, and Africa

   27,070    14%    26,237    14%    58,896    14%    50,448    11% 

Asia-Pacific

   26,654    14%    22,560    12%    72,216    17%    48,248    11% 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

  $196,779    100%   $186,596    100%   $431,961    100%   $442,905    100% 
  

 

 

   

 

 

   

 

 

   

 

 

 

Major products and services

   Three Months Ended
June 30,
   Six Months Ended
June 30,
 
(in thousands)              2018                           2017                           2018                           2017             

Perpetual license

  $        13,475    $        31,297    $        36,553    $        69,196  

Term license

   31,309     19,853     96,004     108,962  
  

 

 

   

 

 

   

 

 

   

 

 

 

Revenue recognized at a point in time

   44,784     51,150     132,557     178,158  

Maintenance

   65,906     59,424     130,431     118,137  

Cloud

   20,201     12,525     35,783     22,927  

Consulting and training

   65,888     63,497     133,190     123,683  
  

 

 

   

 

 

   

 

 

   

 

 

 

Revenue recognized over time

   151,995     135,446     299,404     264,747  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

  $196,779    $186,596    $431,961    $442,905  
  

 

 

   

 

 

   

 

 

   

 

 

 

During the six months ended June 30, 2018 and 2017, there were no material changes in the Company’s estimate of variable fees.

Committed not yet recognized revenue

Committed not recognized revenue represents contracted revenue that has not yet been recognized in revenue. Committed not recognized revenue is expected to be recognized in the future as follows:

(in thousands)  June 30,
2018
 

Remainder of 2018

  $213,244  

2019

   140,209  

2020

   63,603  

2021 and thereafter

   59,604  
  

 

 

 
  $            476,660  
  

 

 

 

For reporting periods prior to January 1, 2018, the date of initial adoption of ASC 606, the Company has elected the practical expedient and not compiled and disclosed the amount of the transaction price allocated to the remaining performance obligations.

renewal.

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

Major clients

Clients accounting for 10% or more of the Company’s total




Remaining performance obligations (“RPO”)
Expected future revenue were as follows:

               Three Months Ended             
June 30,
               Six Months Ended             
June 30,
 
(in thousands)  2018   2017   2018   2017 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

  $          196,779   $          186,596       $431,961   $442,905 

 Client A

   *    11%    *    * 

  *Client accounted for less than 10% of total revenue.

10.on existing contracts:

 June 30, 2019
(Dollars in thousands)Perpetual license Term License Maintenance Cloud Consulting Total
1 year or less$8,429
 $38,080
 $173,421
 $124,134
 $16,259
 $360,323
57%
1-2 years915
 4,678
 12,530
 98,842
 942
 117,907
19%
2-3 years1,306
 641
 5,801
 75,828
 227
 83,803
13%
Greater than 3 years
 185
 2,812
 63,259
 
 66,256
11%
 $10,650
 $43,584
 $194,564
 $362,063
 $17,428
 $628,289
100%
 June 30, 2018
(Dollars in thousands)Perpetual license Term License Maintenance Cloud Consulting Total
1 year or less$28,626
 $20,457
 $111,086
 $41,036
 $12,039
 $213,244
45%
1-2 years15,862
 9,878
 43,837
 66,529
 4,103
 140,209
29%
2-3 years2,423
 5,665
 5,265
 50,250
 
 63,603
13%
Greater than 3 years362
 944
 2,103
 55,995
 200
 59,604
13%
 $47,273
 $36,944
 $162,291
 $213,810
 $16,342
 $476,660
100%

11. STOCK-BASED COMPENSATION

Expense

                   Three Months Ended                 
June 30,
                   Six Months Ended                 
June 30,
 
(in thousands)  2018   2017   2018   2017 
  

 

 

   

 

 

   

 

 

   

 

 

 

Cost of revenues

  $          4,257     $          3,677     $          7,958     $          7,299   

Selling and marketing

   6,038      4,101      10,696      7,506   

Research and development

   3,802      3,575      7,439      6,887   

General and administrative

   1,959      2,579      5,072      4,748   
  

 

 

   

 

 

   

 

 

   

 

 

 
  $16,056     $13,932     $31,165     $26,440   
  

 

 

   

 

 

   

 

 

   

 

 

 

Income tax benefit

  $(3,341)    $(4,287)    $(6,482)    $(8,102)  

The Company recognizes stock-based compensation using the accelerated recognition method, treating each vesting tranche as if it were an individual grant.

 Three Months Ended  
June 30,
 Six Months Ended  
June 30,
(in thousands)2019 2018 2019 2018
Cost of revenues$4,911

$4,257
 $9,430

$7,958
Selling and marketing8,364

6,038
 15,738

10,696
Research and development4,572

3,802
 9,132

7,439
General and administrative2,200

1,959
 4,097

5,072
 $20,047

$16,056
 $38,397

$31,165
Income tax benefit$(4,056)
$(3,341) $(7,796)
$(6,482)

As of June 30, 2018,2019, the Company had net of estimated forfeitures, $79.7$99.5 million of unrecognized stock-based compensation expense, related to all unvested restricted stock units (“RSUs”) and stock options,net of estimated forfeitures, which wasis expected to be recognized over a weighted-average period of 2.2 years.

Grants

The Company granted the following stock-based compensation awards:

               Six Months Ended             
June 30,
 
(in thousands)          Shares                  Total Fair Value     

RSUs(1)

   931   $54,100  

Non-qualified stock options

   1,446   $26,000  

(1)

Includes approximately 0.1 million RSUs which were granted in connection with the election by certain employees to receive 50% of their 2018 target incentive compensation under the Company’s Corporate Incentive Compensation Plan in the form of RSUs instead of cash. Stock-based compensation of approximately $8.2 million associated with this RSU grant is expected to be recognized over aone-year period beginning on the grant date.

RSU vestings

 Six Months Ended  
June 30, 2019
(in thousands)Shares Total Fair Value
RSUs949
 $60,855
Non-qualified stock options1,828
 $34,481

Vestings and stock option exercises

During the six months ended June 30, 2018, 0.92019, 0.8 million shares of common stock were issued due to stock option exercises and RSU vestings under the Company’s stock-based compensation plans.

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

11.




12. INCOME TAXES

Effective income tax rate

The Company computes its benefit from income taxes by applying the estimated annual effective income tax rate to year to date (loss)/income before benefit from income taxes and adjusts for discrete tax items recorded in the period.

               Six Months Ended             
June 30,
 
(Dollars in thousands)  2018   2017 

(Benefit) from income taxes

  $            (15,103)      $                (508)    

Effective income tax rate

   113%     (1)% 

 Six Months Ended  
June 30,
(Dollars in thousands)2019 2018
(Benefit from) income taxes$(25,638) $(15,103)
Effective income tax rate30% 113%

During the six months ended June 30, 2018,2019, the Company’s effective income tax rate changeddecreased primarily due to the following factors:

Global Intangible Low-Taxed Income (“GILTI”) and Foreign Derived Intangible Income (“FDII”) provisions of the Tax Reform Act. The Company’s effective income tax rate was also affected by excess tax benefits from stock-based compensation, were disproportionately greater relative to the (loss)/income before benefit from income taxes;

a decrease in the estimated annual effective income tax rate primarily due to the reduction of the U.S. statutory federal tax rate from 35% to 21% pursuant to the Tax Reform Act;

an increase in U.S. research and development tax credits;credits, and

a decrease in uncertain tax benefitspositions as a result of the settlement of a foreign tax audit for 2012, 2013, 2014, and 2015.

Tax reform act

On December 22, 2017, the Tax Cuts and Jobs Act of 2017 (“Tax Reform Act”) was enacted into law, which significantly changed U.S. tax law and included many provisions, such as a reductionlapse of the U.S. federal statutory tax rate, imposed aone-time transition taxstatute of limitations on deemed repatriation of deferredcertain foreign earnings, and included a provision to tax global intangiblelow-taxed income (“GILTI”) of foreign subsidiaries, a special tax deduction for foreign derived intangible income, and a base erosion anti-abuse tax measure (“BEAT”) that may tax payments between a U.S. corporation and its foreign subsidiaries, among other tax changes.

Under the SEC Staff Accounting Bulletin No. 118 (“SAB 118”), the Company recognized the provisional tax impacts in the three months ended December 31, 2017 that included $20.4 million of income tax expense tore-measure its net deferred tax assets to the 21% enacted rate. However, the Company has revised its provisional amount to reflect the impact of the retrospective adoption of ASC 606 and has recognized a $12.6 million income tax benefit for the remeasurement of its net deferred tax liabilities on a retrospective basis in the three months ended December 31, 2017.

The final amounts may differ from those provisional amounts, possibly materially, due to, among other things, additional analysis, changes in interpretations and assumptions the Company has made, additional regulatory guidance that may be issued, and actions the Company may take as a result of the Tax Reform Act.

The Tax Reform Act also provided for aone-time deemed mandatory repatriation of post-1986 undistributed foreign subsidiary earnings and profits through December 31, 2017. However, based on the Company’s provisional analysis performed as of that date, the Company does not expect to be subject to theone-time transition tax due to the Company’s foreign subsidiaries being in a net accumulated deficit position. During the six months ended June 30, 2018, the Company recognized no significant adjustments to these estimates.

The Tax Reform Act provides the following new anti-abuse provisions beginning in 2018:

reserves.

The GILTI provisions require the Company to include in its U.S. income tax base foreign subsidiary earnings in excess of an allowable return on the foreign subsidiary’s tangible assets. The Company expects that it will be subject to incremental U.S. tax resulting from GILTI inclusions beginning in 2018. As of June 30, 2018, the Company has included an estimate of the effect of its GILTI provisions in its estimated annual effective tax rate. The Company continues to monitor IRS guidance and will update its estimates as guidance is issued.

The BEAT provisions in the Tax Reform Act impose an alternative minimum tax on taxpayers with substantial base-erosion payments. The Company’s preliminary assessment is that the Company will not be subject to the BEAT in 2018. The Company continues to monitor IRS guidance and will update its estimates as guidance is issued.

PEGASYSTEMS INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)

12.13. EARNINGS PER SHARE

Basic earnings per share is computed using the weighted-average number of common shares outstanding during the applicable period. Diluted earnings per share is computed using the weighted-average number of common shares outstanding during the applicable period, plus the dilutive effect of outstanding stock options and RSUs, using the treasury stock method. In periods of loss, all stock options and RSUs are excluded, as their inclusion would be anti-dilutive.

The calculation of the basic and diluted earnings per share is as follows:

             Three Months Ended          
June 30,
             Six Months Ended          
June 30,
 
(in thousands, except per share amounts)  2018   2017   2018   2017 

Basic

        

Net (loss)/income

  $            (10,409)   $            3,702    $            1,791    $            56,665  

Weighted-average common shares outstanding

               78,635                 77,313                 78,436     77,039  
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss)/earnings per share, basic

  $(0.13)   $0.05    $0.02    $0.74  
  

 

 

   

 

 

   

 

 

   

 

 

 
        

Diluted

        

Net (loss)/income

  $(10,409)   $3,702    $1,791    $56,665  

Weighted-average effect of dilutive securities:

        

Stock options

   —     3,694     3,132     3,439  

RSUs

   —     1,938     1,679     1,934  
  

 

 

   

 

 

   

 

 

   

 

 

 

Effect of dilutive securities

   —     5,632     4,811     5,373  
  

 

 

   

 

 

   

 

 

   

 

 

 

Weighted-average common shares outstanding, assuming dilution

   78,635     82,945     83,247     82,412  
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss)/earnings per share, diluted

  $(0.13)   $0.04    $0.02    $0.69  
  

 

 

   

 

 

   

 

 

   

 

 

 
        

Outstanding anti-dilutive stock options and RSUs(1)

   6,500     237     242     276  

(1)

Certain outstanding stock options and RSUs were excluded from the computation of diluted earnings per share because they were anti-dilutive in the period presented. These awards may be dilutive in the future.

was:
 Three Months Ended  
June 30,
 Six Months Ended  
June 30,
(in thousands, except per share amounts)2019 2018 2019 2018
Basic       
Net (loss) income$(32,296) $(10,409) $(61,013) $1,791
Weighted-average common shares outstanding78,987

78,635

78,787

78,436
(Loss) earnings per share, basic$(0.41) $(0.13) $(0.77) $0.02
        
Diluted       
Net (loss) income$(32,296) $(10,409) $(61,013) $1,791
Weighted-average effect of dilutive securities:       
Stock options
 
 
 3,132
RSUs
 
 
 1,679
Effect of dilutive securities
 
 
 4,811
Weighted-average common shares outstanding, assuming dilution78,987
 78,635
 78,787
 83,247
(Loss) earnings per share, diluted$(0.41) $(0.13) $(0.77) $0.02

       
Outstanding anti-dilutive stock options and RSUs (1)
6,253
 6,500
 5,908
 242
(1) Certain outstanding stock options and RSUs were excluded from the computation of diluted earnings per share because they were anti-dilutive in the period presented. These awards may be dilutive in the future.

ITEM 2.     MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form10-Q contains or incorporates forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements include, but are not limited to, statements about our future financial performance and business plans, the adequacy of our liquidity and capital resources, the continued payment of quarterly dividends, and the timing of revenue recognition, and are described more completely in Part I of our Annual Report on Form10-K for the year ended December 31, 2017.

2018.

These forward-looking statements are based on current expectations, estimates, forecasts, and projections about the industry and markets in which we operate, and management’s beliefs and assumptions. In addition, other written or oral statements that constitute forward-looking statements may be made by us or on our behalf. Words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “could,” “estimate,” “may,” “target,” “strategy,” “is intended to,” “project,” “guidance,” “likely,” “usually,” or variations of such words and similar expressions are intended to identify such forward-looking statements.

These statements are not guarantees of future performance and involve certain risks, uncertainties, and assumptions that are difficult to predict.

Important factors that could cause actual future activities and results to differ materially from those expressed in such forward-looking statements include, among others, variation in demand for our products and services;services, reliance on third party relationships; our beliefs and the timing of the completion of our analysis regarding the impact of the Tax Cuts and Jobs Act of 2017, including its impactrelationships, reliance on income tax expense and deferred tax assets;key personnel, the inherent risks associated with international operations and the continued uncertainties in the global economy;economy, our continued effort to market and sell both domestically and internationally;internationally, foreign currency exchange rates; the financial impact of any future acquisitions;rates, the potential legal and financial liabilities and reputation damage due to cyber-attacks and security breaches;breaches, and management of our growth. These risks and other factors that could cause actual results to differ materially from those expressed in such forward-looking statements are described more completely in Part I of our Annual Report on Form10-K for the year ended December 31, 2017 as well as2018 and other filings we make with the U.S. Securities and Exchange Commission (“SEC”).

Investors are cautioned not to place undue reliance on such forward-looking statements and there are no assurances that the results contained in such statements will be achieved. Although subsequentnew information, future events, or risks may cause our viewactual results to change,differ materially from future results expressed or implied by such forward-looking statements, except as required by applicable law, we do not undertake and specifically disclaim any obligation to publicly update or revise these forward-looking statements whether as the result of new information, future events, or otherwise.

BUSINESS OVERVIEW

We develop, market, license, and support enterprise software applications that help organizations transform the way they engage with their customers and process and complete work across their enterprise. We also license our no-code Pega Platform™ for customer engagement and digital process automation, in addition to licensing our Pega Platformrapid application development product forto clients that wish to build and extend their own business applications. TheOur cloud-architected portfolio of customer engagement and digital process automation applications leverages artificial intelligence (“AI”), case management, and robotic automation technology, built on our unified no-code Pega Platform, empowering businesses to quickly design, extend, and applications help connect enterprises toscale their customers in real-time across channels, streamline business operations, and adaptenterprise applications to meet changing requirements.

strategic business needs.

Our target clients includeare Global 3000 companiesorganizations and government agencies that seekrequire applications to manage complex enterprise systemsdifferentiate themselves in the markets they serve. Our applications achieve and customer service issues with greaterfacilitate differentiation by increasing business agility, driving growth, improving productivity, attracting and cost-effectiveness. Our strategy isretaining customers, and reducing risk. We deliver applications tailored to sellour clients’ specific industry needs.
Performance metrics
We utilize a client a seriesnumber of licenses, each focused on a specific purpose or area of operationsperformance measures in support of longer term enterprise-wide digital transformation initiatives.

Our license revenue is primarily derived from sales ofanalyzing and assessing our applicationsoverall performance, making operating decisions, and Pega Platform. Our cloud revenue is derived from our hosted software applicationsforecasting and Pega Platform environments. Our consulting revenue is primarily related to new license implementations.

Financial and Performance Metrics

(Dollars in thousands, except per share
amounts)
  Three Months Ended
June 30,
           Six Months Ended
June 30,
         
  2018   2017   Change   2018   2017   Change 

Total revenue

  $    196,779    $    186,596    $    10,183     5%   $    431,961    $    442,905    $    (10,944)    (2)% 

Net (loss)/income

  $(10,409)   $3,702    $(14,111)    n/m   $1,791    $56,665    $(54,874)    (97)% 

Diluted (loss)/earnings per share

  $(0.13)   $0.04    $(0.17)    n/m   $0.02    $0.69    $(0.67)    (97)% 

Cash provided by operating activities

          $75,432    $85,769    $(10,337)    (12)% 

n/m -planning for future periods.

(Dollars in thousands,
except per share amounts)
Three Months Ended  
June 30,
 Change Six Months Ended  
June 30,
 Change
2019 2018  2019 2018 
Total revenue$205,592
 $196,779
 $8,813
4 % $418,138
 $431,961
 $(13,823)(3)%
Subscription revenue (1)
$125,982
 $117,416
 $8,566
7 % $269,760
 $262,218
 $7,542
3 %
Net (loss) income$(32,296) $(10,409) $(21,887)(210)% $(61,013) $1,791
 $(62,804)*
(Loss) earnings per share, diluted$(0.41) $(0.13) $(0.28)(215)% $(0.77) $0.02
 $(0.79)*
* not meaningful

(1)Reflects client arrangements (term license, cloud, and maintenance) that are subject to renewal.


Annual Contract Value (“ACV”)(1) (2)

The change in ACV measures the growth and predictability of future cash flows from committed term, cloud,Pega Cloud and maintenanceClient Cloud committed arrangements as of the end of the particular reporting period.

   June 30,         
(in thousands)  2018   2017   Change 

Term and Cloud ACV

  $        250,904    $        191,634    $        59,270             31% 

Maintenance ACV

   263,624     237,696     25,928     11% 
  

 

 

   

 

 

     

Total ACV

  $514,528    $429,330    $85,198     20% 
  

 

 

   

 

 

     

LOGO

(1)

q22019acvcharttnrcc.jpg
 June 30, Change Constant Currency
Change
(Dollars in thousands)2019 2018  
Maintenance ACV$277,316
 $263,624
 $13,692
5% 7%
Term ACV199,299
 168,528
 $30,771
18% 19%
Client Cloud ACV476,615
 432,152
 $44,463
10% 12%
Pega Cloud ACV136,074
 82,376
 53,698
65% 67%
Total ACV$612,689
 $514,528
 $98,161
19% 21%
(1)Total ACV, as of a given date, is the sum of the following two components:
Client Cloud: the sum of (1) the following two components:

annual value of each term license contract in effect on such date, which is equal to its total license value divided by the total number of years and (2) maintenance revenue reported for the quarter ended on such date, multiplied by four. We do not provide hosting for Client Cloud arrangements.

Pega Cloud: the total of the annual value of each cloud contract in effect on such date, which is equal to its total value divided by the total number of years.

(2)As foreign currency exchange rates are an important factor in understanding period to period comparisons, we believe the presentation of ACV growth rates on a constant currency basis enhances the understanding of our results and evaluation of our performance in comparison to prior periods. The sum ofpercent change in constant currency is calculated by applying the annual value of each term and cloud contract in effectapplicable current period exchange rates to prior period ACV.


Remaining performance obligations (“RPO”)
Expected future revenue on such date, with the annual value of a term or cloud contract being equal to the total value of the contract divided by the total number of years of the contract.

Maintenance revenue reported for the quarter ended on such date, multiplied by four.

Committed not yet recognized revenue

We expect to recognize revenue from existing contracts as follows:

   June 30,
2018
 
(in thousands)  Perpetual license       Term license           Maintenance       Cloud   Consulting and
training
   Total 

Remainder of 2018

  $        28,626    $20,457    $111,086    $41,036    $12,039    $213,244  

2019

   15,862     9,878     43,837     66,529     4,103     140,209  

2020

   2,423     5,665     5,265     50,250     —     63,603  

2021 and thereafter

   362     944     2,103     55,995     200     59,604  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
  $47,273    $        36,944    $        162,291    $        213,810    $        16,342    $        476,660  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

contracts:

 June 30, 2019
(Dollars in thousands)Perpetual license Term license Maintenance Cloud Consulting Total
1 year or less$8,429
 $38,080
 $173,421
 $124,134
 $16,259
 $360,323
57%
1-2 years915
 4,678
 12,530
 98,842
 942
 117,907
19%
2-3 years1,306
 641
 5,801
 75,828
 227
 83,803
13%
Greater than 3 years
 185
 2,812
 63,259
 
 66,256
11%
 $10,650
 $43,584
 $194,564
 $362,063
 $17,428
 $628,289
100%
Change in RPO Since June 30, 2018           

$(36,623) $6,640
 $32,273
 $148,253
 $1,086
 $151,629
 

(77)% 18% 20% 69% 7% 32% 
 June 30, 2018
(Dollars in thousands)Perpetual license Term license Maintenance Cloud Consulting Total
1 year or less$28,626
 $20,457
 $111,086
 $41,036
 $12,039
 $213,244
45%
1-2 years15,862
 9,878
 43,837
 66,529
 4,103
 140,209
29%
2-3 years2,423
 5,665
 5,265
 50,250
 
 63,603
13%
Greater than 3 years362
 944
 2,103
 55,995
 200
 59,604
13%
 $47,273
 $36,944
 $162,291
 $213,810
 $16,342
 $476,660
100%
CRITICAL ACCOUNTING POLICES

Management’s Discussion and Analysis of Financial Condition and Results of Operations is based upon our unaudited condensed consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States (U.S.(“U.S.”) and the rules and regulations of the SEC for interim financial reporting. The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues, and expenses, and the related disclosure of contingent assets and liabilities. We base our estimates and judgments on historical experience, knowledge of current conditions, and expectations of what could occur in the future given available information.

Except as described below, there have been no changes in our critical accounting policies as disclosed in our Annual Report on Form10-K for the year ended December 31, 2017.

For more information regarding our critical accounting policies, we encourage you to read the discussion contained in the following locations:

locations in our Annual Report on Form 10-K for the year ended December 31, 2018:

“Critical Accounting Estimates and Significant Judgments” in Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations”; and

Note 2. “Significant Accounting Policies” in Item 8. “Financial Statements and Supplementary Data” both of which are contained.
There have been no significant changes to our critical accounting policies as disclosed in our Annual Report on Form10-K for the year ended December 31, 2017.

2018.

Note 2. “New Accounting Pronouncements”, Note 4. “Receivables, Contract Assets,

RESULTS OF OPERATIONS
Revenue
(Dollars in thousands)Three Months Ended  
June 30,
 Change Six Months Ended  
June 30,
 Change
2019 2018  2019 2018 
Cloud$31,699
15% $20,201
10% $11,498
57 % $59,457
14% $35,783
8% $23,674
66 %
Term license24,954
12% 31,309
16% (6,355)(20)% 73,268
18% 96,004
22% (22,736)(24)%
Maintenance69,329
34% 65,906
34% 3,423
5 % 137,035
33% 130,431
31% 6,604
5 %
Subscription (1)
125,982
61% 117,416
60% 8,566
7 % 269,760
65% 262,218
61% 7,542
3 %
Perpetual license19,320
9% 13,475
7% 5,845
43 % 34,270
8% 36,553
8% (2,283)(6)%
Consulting60,290
30% 65,888
33% (5,598)(8)% 114,108
27% 133,190
31% (19,082)(14)%
 $205,592
100% $196,779
100% $8,813
4 % $418,138
100% $431,961
100% $(13,823)(3)%
(1)Reflects client arrangements (term license, cloud, and Deferred Revenue”, and Note 9. “Revenue” contained in Item 1. “Unaudited Condensed Consolidated Financial Statements” of this Quarterly Reporting on Form10-Q for the three months ended June 30, 2018.

maintenance) that are subject to renewal.

Revenue

We account for

Our license revenue in accordance with ASC 606. Our revenue recognition policies require us to make significant judgments and estimates.

Our clients’ contracts with us typically contain promises by us to provide multiple products and services. Judgment is required to determine whether each product and service is considered to be a distinct performance obligation that should be accounted for separately under the contract. We allocate the transaction price to the distinct performance obligations based on relative stand-alone selling price. We estimate stand-alone selling price based on the prices charged to clients, or by using information such as market conditions and other observable inputs. However, the selling pricederived from sales of our applications and Pega Platform. Our cloud revenue is derived from our hosted Pega Platform and software licenses andapplications.


We expect our revenue mix to continue to shift in favor of our subscription offerings, particularly cloud performance obligations are highly variable. Thus, we estimate stand-alone selling price for software licenses and cloud performance obligations using the residual approach, determined based onarrangements, which could result in slower total transaction price minus the stand-alone selling price of other performance obligations promisedrevenue growth in the contract.

In applying our revenue recognition policy, we must determine which portions of our revenue are recognized currently and which portions must be deferred and recognized in future periods. We analyze various factors including, but not limited to, the selling price of undelivered services when sold on a stand-alone basis, our pricing policies, and contractual terms and conditions to help us make such judgments about revenue recognition. Changes in judgment on any of these factors could materially impact the timing and amount of revenue recognized in a given period.

RESULTS OF OPERATIONS

   Three Months Ended
June 30,
           Six Months Ended
June 30,
         
(Dollars in thousands)  2018   2017   Change   2018   2017   Change 

Total revenue

  $    196,779    $    186,596    $10,183     5 %   $    431,961    $    442,905    $    (10,944)    (2)% 

Gross profit

  $122,962    $118,721    $4,241     4 %   $282,530    $306,940    $(24,410)    (8)% 

(Loss)/income from operations

  $(23,163)   $(8,947)   $    (14,216)    159 %   $(15,227)   $56,960    $(72,187)    (127)% 

Net (loss)/income

  $(10,409)   $3,702    $(14,111)    (381)%   $1,791   $56,665    $(54,874)    (97)% 

Revenue

License and Cloud Revenue

  Three Months Ended
June 30,
        Six Months Ended
June 30,
       
(Dollars in thousands) 2018  2017  Change  2018  2017  Change 

Perpetual license

 $    13,475   21%  $    31,297   49%  $    (17,822)   (57)%  $36,553   22%  $69,196   34%  $(32,643)   (47)% 

Term license

  31,309   48%   19,853   31%  $11,456    58 %   96,004   57%   108,962   55%  $(12,958)   (12)% 

Cloud

  20,201   31%   12,525   20%  $7,676    61 %   35,783   21%   22,927   11%  $12,856    56 % 
 

 

 

  

 

 

    

 

 

  

 

 

   

Total license and cloud

 $64,985   100%  $63,675   100%  $1,310    2 %  $    168,340   100%  $    201,085   100%  $    (32,745)   (16)% 
 

 

 

  

 

 

    

 

 

  

 

 

   

We continue to experience a shift in client preferences from perpetual arrangements to term and cloud arrangements.near term. Revenue forfrom cloud arrangements is generally recognized over the service period, of the cloud contract, as compared towhile revenue from term and perpetual license arrangements which is generally recognized atupfront when the contract effective date.

license rights become effective.

Subscription revenue
The decreaseincreases in cloud revenue in the three and six months ended June 30, 2019 reflect the shift in client preferences to cloud arrangements from other types of arrangements.
The decreases in term license revenue in the three and six months ended June 30, 2019 were due to revenue recognized from several large, multi-year term license contracts in the three and six months ended June 30, 2018 and reflect the shift in client preferences in favor of our cloud offerings. The decreases are also attributable to revenue recognized from term license contracts in the six months ended June 30, 2018 was primarily due2019 with multi-year committed maintenance periods, which resulted in a greater portion of the contract value being allocated to $35.3 million in revenue recognized in the three months ended March 31, 2017 from a large term license renewal.

Maintenance

   Three Months Ended
June 30,
           Six Months Ended
June 30,
         
(Dollars in thousands)          2018                   2017                   Change                   2018                   2017                   Change         

Maintenance

  $    65,906    $    59,424    $    6,482    11%   $    130,431    $    118,137    $    12,294     10% 

maintenance.

The increases in maintenance revenue in the three and six months ended June 30, 2019 were primarily due to the continued growth in the aggregate value of the installed base of our software and strong renewal rates significantly in excess of 90%.

Perpetual license
The increase in perpetual license revenue in the three months ended June 30, 2019 was primarily due to revenue recognized from a large perpetual license contract in the second quarter of 2019. The decrease in perpetual license revenue in the six months ended June 30, 2019 reflects the shift in client preferences in favor of our cloud offerings instead of our perpetual license arrangements.
Consulting and training

   Three Months Ended
June 30,
           Six Months Ended
June 30,
         
(Dollars in thousands)          2018                   2017                   Change                   2018                   2017                   Change         

Consulting and training

  $    65,888    $    63,497    $    2,391    4%   $    133,190    $    123,683    $    9,507    8% 

Our consulting and training revenue may fluctuate in future periodsfluctuates depending onupon the mix of new implementation projects we perform as compared to those performed by our enabled clients or led by our partners.

The increasesdecreases in consulting and training revenue were primarily due to higher billable hours driven by an increase in the number of projects during the three and six months ended June 30, 2018.

2019 were primarily due to a decrease in billable hours.

Gross profit

  Three Months Ended
June 30,
        Six Months Ended
June 30,
       
(Dollars in thousands) 2018  2017  Change  2018  2017  Change 

Software license

 $43,522   97%  $49,900   98%  $  (6,378)   (13)%  $  130,040   98%  $  175,608   99%  $  (45,568)   (26)% 

Maintenance

  60,032   91%   52,413   88%   7,619    15 %   118,475   91%   103,908   88%   14,567    14 % 

Cloud

  11,423   57%   7,000   56%   4,423    63 %   19,284   54%   11,669   51%   7,615    65 % 

Consulting and training

  7,985   12%   9,408   15%   (1,423)   (15)%   14,731   11%   15,755   13%   (1,024)   (6)% 
 

 

 

  

 

 

    

 

 

  

 

 

   

Services

  19,408   23%   16,408   22%   3,000    18 %   34,015   20%   27,424   19%   6,591    24 % 
 

 

 

  

 

 

    

 

 

  

 

 

   

Total gross profit

 $  122,962   62%  $  118,721   64%  $4,241    4 %  $282,530   65%  $306,940   69%  $(24,410)   (8)% 
 

 

 

  

 

 

    

 

 

  

 

 

   

 Three Months Ended  
June 30,
 Change Six Months Ended  
June 30,
 Change
(Dollars in thousands)2019 2018  2019
2018 
Software license$43,346
98% $43,522
97% $(176) % $105,232
98% $130,040
98% $(24,808)(19)%
Maintenance63,037
91% 60,032
91% 3,005
5 % 124,408
91% 118,475
91% 5,933
5 %
Cloud15,052
47% 11,423
57% 3,629
32 % 29,512
50% 19,284
54% 10,228
53 %
Consulting7,077
12% 7,985
12% (908)(11)% 7,469
7% 14,731
11% (7,262)(49)%
 $128,512
63% $122,962
62% $5,550
5 % $266,621
64% $282,530
65% $(15,909)(6)%
The recent shift in our revenue mix toward cloud arrangements has resulted in slower total gross profit growth as our cloud business continues to grow and scale. Revenue from cloud arrangements is generally recognized over the service period, while revenue from term and perpetual license arrangements is generally recognized upfront when the license rights become effective.
The increase in total gross profit in the three months ended June 30, 20182019 was primarily due to an increase in cloud revenue reflecting the shift in client preferences to cloud arrangements from other types of arrangements, and an increase in maintenance revenue due to the continued growth in the aggregate value of the installed base of our software and strong renewal rates in excess of 90%. The decrease in total gross profit in the six months ended June 30, 2019 was primarily due to a largedecrease in term and perpetual license recognizedrevenue reflecting the shift in client preferences toward our cloud offerings and a decrease in consulting revenue due to a decrease in billable hours.
The increase in total gross profit percent in the three months ended June 30, 2018.

Maintenance and cloud gross profit percent

2019 was driven by an increase in higher margin maintenance revenue. The increasesdecrease in maintenancetotal gross profit percent in the three and six months ended June 30, 2018 were2019 was driven by decreases of $0.7 million and $1 million, respectively, in compensation and benefits due to decreased headcount and a decreasethe shift in client support expenses as we transferred resources to provide dedicated support topreferences in favor of cloud arrangements, which are lower margin than our growing cloud business.

term and perpetual license revenue streams.

The increasesdecreases in cloud gross profit percent in the three and six months ended June 30, 20182019 were driven by cost efficiency gains as our cloud business continues to grow and scale, partially offset by an increase in client support expensescosts as we expandedaccelerated our investments in cloud clientinfrastructure and service delivery to support function to sustain our growing cloud business.

Consulting and trainingfuture growth. The decrease in consulting gross profit percent

The decreases in the six months ended June 30, 2019 was driven by a decrease in billable hours as consulting resources were transitioning to new projects after completing a large project and an increase in consulting resource availability as we continue growing and training gross profit percentleveraging our partner network.


Operating expenses
Selling and marketing
 Three Months Ended  
June 30,
 Change Six Months Ended  
June 30,
 Change
(Dollars in thousands)2019 2018  2019 2018 
Selling and marketing (1)
$116,962
 $93,972
 $22,990
24% $225,827
 $182,355
 $43,472
24%
As a percent of total revenue57% 48%    54% 42%   
Selling and marketing headcount,
end of period
       1,428
 1,159
 269
23%
(1) Includes compensation, benefits, and other headcount-related expenses associated with selling and marketing activities, as well as advertising, promotions, trade shows, seminars, and the amortization of client-related intangibles.
The increases in the three and six months ended June 30, 20182019 were driven primarily by lower utilization ratesdue to increases in compensation and the impactbenefits of our policy introduced late in the three months ended June 30, 2017 to offer ourweb-based training free of charge to users which reduced training revenue for the three and six months ended June 30, 2018 by $0.9$17.7 million and $1.6$35.4 million, respectively.

Operating expenses

Sellingattributable to increased headcount, equity compensation, and marketing

   Three Months Ended
June 30,
           Six Months Ended
June 30,
         
(Dollars in thousands)          2018                   2017                   Change                   2018                   2017                   Change         

Selling and marketing

  $    93,972      $    75,200      $    18,772    25%   $    182,355   $    144,881       $    37,474    26% 

As a percent of total revenue

   48%    40%        42%    33%     

Selling and marketing headcount, end of period

           1,159    916       243    27% 

Sellingincreases of $2.1 million and marketing expenses include compensation, benefits, and other headcount-related expenses associated with our selling and marketing personnel as well as advertising, promotions, trade shows, seminars, and other programs. Selling and marketing expenses also include the amortization of client-related intangibles.$6.6 million in deferred contract cost amortization. The increase in headcount reflects our efforts to increase our sales capacity to deepen relationships with existing clients and target new accounts in existing industries, as well as to expand coverage in new industries and geographies, and to increase the number of sales opportunities.

The increases in the three and six months ended June 30, 2018 were primarily due to increases in compensation and benefits of $13.7 million and $25.4 million, increased employee travel and entertainment, and increased expenses related to the realignment of contract negotiation resources.

.

Research and development

   Three Months Ended
June 30,
           Six Months Ended
June 30,
         
(Dollars in thousands)          2018                   2017                   Change                   2018                   2017                   Change         

Research and development

  $    41,972       $    39,762       $    2,210    6%   $    88,757       $    80,058       $    8,699    11% 

As a percent of total revenue

   21%    21%        21%    18%     

Research and Development headcount, end of period

           1,563      1,455        108    7% 

Research and development expenses include

 Three Months Ended  
June 30,
 Change Six Months Ended  
June 30,
 Change
(Dollars in thousands)2019 2018  2019 2018 
Research and development (1)
$49,714
 $41,972
 $7,742
18% $100,310
 $88,757
 $11,553
13%
As a percent of total revenue24% 21%    24% 21%   
Research and development headcount,
end of period
       1,667
 1,563
 104
7%
(1) Includes compensation, benefits, contracted services, and other headcount-related expenses associated with the creation and development of our products, as well as enhancements and design changes to existing products and the integration of acquired technologies.

The increases in the three and six months ended June 30, 20182019 were primarily due to increases in compensation and benefits of $1$4.6 million and $5.5$6.7 million, respectively, attributable to increasedan increase in headcount and the expansionequity compensation, and increases of $1.7 million and $3.3 million in cloud hosting expenses as we expand our applicationcloud-focused research and development team to support the continued development of our expanding suite of software.

activities.

General and administrative

   Three Months Ended
June 30,
           Six Months Ended
June 30,
         
(Dollars in thousands)          2018                   2017                   Change                   2018                   2017                   Change         

General and administrative

  $10,181       $12,706       $(2,525)    (20)%   $26,645       $25,041       $1,604     6 % 

As a percent of total revenue

   5%    7%        6%    6%     

General and administrative headcount, end of period

           310        401       (91)    (23)% 

General and administrative expenses include

 Three Months Ended  
June 30,
 Change Six Months Ended  
June 30,
 Change
(Dollars in thousands)2019 2018  2019 2018 
General and administrative (1)
$14,174
 $10,181
 $3,993
39% $26,850
 $26,645
 $205
1%
As a percent of total revenue7% 5%    6% 6%   
General and administrative headcount,
end of period (2)
       383
 310
 73
24%
(1) Includes compensation, benefits, and other headcount-related expenses associated with finance, legal, corporate governance, and other administrative headcount. They also includeAlso includes accounting, legal, and other professional consulting and administrative fees. (2)The general and administrative headcount includes employees in human resources, information technology, and corporate services departments, whose costs are partially allocated to other operating expense areas.

The decreaseincrease in the three months ended June 30, 2018 was primarily due to a decrease in compensation and benefits of $1.6 million, due to decreased headcount reflecting the realignment of contract negotiation and product development resources to augment our selling and marketing and research development functions, respectively.

The increase in the six months ended June 30, 20182019 was primarily due to an increase in compensation and benefits of $1.2$1.7 million, in legal fees.

due to increased headcount.

Stock-based compensation

   Three Months Ended
June 30,
           Six Months Ended
June 30,
         
(in thousands)  2018   2017   Change   2018   2017   Change 

Cost of revenues

  $        4,257    $        3,677    $        580             16 %   $        7,958    $        7,299    $        659             9 % 

Selling and marketing

   6,038     4,101     1,937     47 %    10,696     7,506     3,190     42 % 

Research and development

   3,802     3,575     227     6 %    7,439     6,887     552     8 % 

General and administrative

   1,959     2,579     (620)    (24)%    5,072     4,748     324     7 % 
  

 

 

   

 

 

       

 

 

   

 

 

     
  $16,056    $13,932    $2,124     15 %   $31,165    $26,440    $4,725     18 % 
  

 

 

   

 

 

       

 

 

   

 

 

     

Income tax benefit

  $(3,341)   $(4,287)   $946     (22)%   $(6,482)   $(8,102)   $1,620     (20)% 

 Three Months Ended  
June 30,
 Change Six Months Ended  
June 30,
 Change
(Dollars in thousands)2019 2018  2019 2018 
Cost of revenues$4,911
 $4,257
 $654
15% $9,430
 $7,958
 $1,472
18 %
Selling and marketing8,364
 6,038
 2,326
39% 15,738
 10,696
 5,042
47 %
Research and development4,572
 3,802
 770
20% 9,132
 7,439
 1,693
23 %
General and administrative2,200
 1,959
 241
12% 4,097
 5,072
 (975)(19)%
 $20,047
 $16,056
 $3,991
25% $38,397
 $31,165
 $7,232
23 %
The increaseincreases in the three and six months ended June 30, 2018 was2019 were primarily due to the increased value of our annual periodic equity awards granted in March 20182019 and 2017.2018. These awards generally have a five-year vesting schedule.

Non-operating income/


Other income (expense), net

   Three Months Ended
June 30,
           Six Months Ended
June 30,
         
(Dollars in thousands)  2018   2017   Change   2018   2017   Change 

Foreign currency transaction gain/(loss)

  $        1,244    $        (2,242)   $        3,486             n/m   $        159    $        (1,497)   $        1,656             n/m 

Interest income, net

   629     202    $427     211 %    1,393     407     986     242 % 

Other income, net

   —     566    $(566)    (100)%    363     287     76     26 % 
  

 

 

   

 

 

       

 

 

   

 

 

     
  $1,873    $(1,474)   $3,347     n/m   $1,915    $(803)   $2,718     n/m 
  

 

 

   

 

 

       

 

 

   

 

 

     

n/m -

 Three Months Ended  
June 30,
 Change Six Months Ended  
June 30,
 Change
(Dollars in thousands)2019 2018  2019 2018 
Foreign currency transaction gain (loss)$2,105
 $1,244
 $861
69 % $(1,607) $159
 $(1,766)*
Interest income, net544
 629
 (85)(14)% 1,267
 1,393
 (126)(9)%
Other income, net55
 
 55
 % 55
 363
 (308)(85)%

$2,704
 $1,873
 $831
44 % $(285) $1,915
 $(2,200)*
* not meaningful

The changechanges in foreign currency transaction gain/gain (loss) was primarily due to unrealized gains on foreign currency denominated receivables. The change in interest income was primarily due to an increase in prevailing interest rates and an increase in the size of our holdings in marketable securities.

(Benefit) from income taxes

   Three Months Ended
June 30,
           Six Months Ended
June 30,
         
(Dollars in thousands)  2018   2017   Change   2018   2017   Change 

(Benefit) from income taxes

  $         (10,881)   $        (14,123)   $        3,242    (23)%   $        (15,103)       $        (508)       $        (14,595)            2,873% 

Effective income tax rate

           113%    (1)%     

During the six months ended June 30, 2018, our effective income tax rate changedwere primarily due to the following factors:

excess tax benefits from stock-based compensation for the six months ended June 30, 2018impact of fluctuations in foreign currency exchange rates associated with our foreign currency denominated cash, accounts receivable, and 2017 of $11.4 millionintercompany receivables and $18.1 million were disproportionately greater relative topayables held by our United Kingdom (“U.K.”) subsidiary.

(Benefit from) income before benefit from income taxes;

taxes

a decrease in the estimated annual effective income tax rate primarily due to the reduction of the U.S. statutory federal tax rate from 35% to 21% pursuant to the Tax Reform Act;

 Three Months Ended  
June 30,
 Six Months Ended  
June 30,
(Dollars in thousands)2019 2018 2019 2018
(Benefit from) income taxes$(17,338) $(10,881) $(25,638) $(15,103)
Effective income tax rate    30% 113%

an increase in U.S. research and development tax credits; and

a decrease in the balance of our uncertain tax positions as a result of the settlement of a foreign tax audit for 2012, 2013, 2014, and 2015.

The inclusion of excess tax benefits from stock-based compensation in the provision for income taxes has increased the fluctuationvariability of the effective tax rates in recent periods. This fluctuation may continue in future periods, as the amount of excess tax benefits from stock-based compensation awards varies depending on our future stock price in relation to the fair value of awards, the timing of RSU vestings, the exercise behavior of our stock option holders, and the total value of future grants of stock-based compensation awards.

During the six months ended June 30, 2019, the Company’s effective income tax rate changed primarily due to the Global Intangible Low-Taxed Income (“GILTI”) and Foreign Derived Intangible Income (“FDII”) provisions of the Tax Reform Act. The Company’s effective income tax rate was also affected by excess tax benefits from stock-based compensation, an increase in U.S. research and development tax credits, and a decrease in uncertain tax positions as a result of the lapse of the statute of limitations on certain foreign reserves.
LIQUIDITY AND CAPITAL RESOURCES

   Six Months Ended
June 30,
 
(in thousands)  2018   2017 

Cash provided by (used in):

    

Operating activities

  $                75,432    $                85,769  

Investing activities

   (46,369)    (1,159) 

Financing activities

   (45,825)    (34,860) 

Effect of exchange rates on cash and cash equivalents

   (1,226)    1,282  
  

 

 

   

 

 

 

Net (decrease)/increase in cash and cash equivalents

  $(17,988)   $51,032  
  

 

 

   

 

 

 
(in thousands)  June 30,
2018
   December 31,
2017
 

Held in U.S. entities

  $160,384    $136,444  

Held in foreign entities

   83,199     87,304  
  

 

 

   

 

 

 

Total cash, cash equivalents, and marketable securities

  $243,583    $223,748  
  

 

 

   

 

 

 

 Six Months Ended  
June 30,
 (in thousands)2019 2018
Cash provided by (used in):   
Operating activities$7,720
 $75,432
Investing activities17,210
 (46,369)
Financing activities(44,367) (45,825)
Effect of exchange rates on cash and cash equivalents515
 (1,226)
Net (decrease) in cash and cash equivalents$(18,922) $(17,988)
(in thousands)June 30, 2019 December 31, 2018
Held by U.S. entities$81,482
 $143,533
Held by foreign entities73,567
 63,890
Total cash, cash equivalents, and marketable securities$155,049
 $207,423
We believe that our current cash, cash equivalents, marketable securities, and cash flow from operations will be sufficient to fund our operations, quarterly cash dividends, and stock repurchases for at least the next 12 months.

If it became necessary to repatriate foreign funds, we may be required to pay U.S. state and local taxes, as well as foreign taxes, upon repatriation. Due to the complexity of the income tax laws and regulations, and the effects of the Tax Reform Act, it is impracticable to estimate the amount of taxes we would have to pay.

Cash provided by operating activities

As client preferences continue to shift in favor of cloud arrangements, we could continue to experience slower operating cash flow growth in the near term. Cash from cloud arrangements is generally collected over an average service period of three years, while cash from perpetual license arrangements is generally collected upfront, shortly after the license rights become effective.

The primary drivers duringdriver of the decrease in the six months ended June 30, 20182019 was $71.8 millionthe recent shift in our revenue mix toward cloud arrangements, which are generally collected over an average service period of three years, and increased costs as the Company accelerated investments in its cloud offerings and selling and marketing activities to support future growth.
Cash provided by (used in) investing activities
The change in cash generated from receivables and contract assets, largely due to increased cash collections and the timing of billings.

The primary driver during the six months ended June 30, 2017 was net income of $56.7 million.

Cash used inprovided by (used in) investing activities

Cash used in investing activities is was primarily driven by the timing of investment maturities and sales, purchases of new investments.

investments, and the payment of consideration for the acquisition of In the Chat Communications Inc. in May 2019.

Cash (used in) financing activities
We primarily used cash in financing activities

We used cash primarily for repurchases of our common stock under our publicly announced stock repurchase programs, stock repurchases for tax withholdings for the net settlement of our equity awards, and the payment of our quarterly dividend.

Stock Repurchase Program

Since 2004, our Board of Directors has approved annualrepurchase program (1)

The changes in the remaining stock repurchase programs with the aggregate authority to repurchase up to $221.8 million of our common stock.was:
 Six Months Ended  
June 30,
(in thousands)2019
January 1,$6,620
Authorizations (2)
60,000
Repurchases(13,889)
June 30,$52,731
(1) Purchases under these programs have been made on the open market. As(2)On March 15, 2019, we announced that our Board of Directors extended the expiration date of the current stock repurchase program to June 30, 2018, $169.42020 and increased the amount of common stock we are authorized to repurchase by $60 million had been repurchased, $46 million remained available for repurchase,between March 15, 2019 and $6.4 million had expired.

June 30, 2020.

Common stock repurchases

                                                                                                            
   Six Months Ended
June 30,
 
   2018   2017 
    (in thousands)  Shares   Amount   Shares   Amount 

Tax withholdings for net settlement of equity awards

  $454     $26,992     $560     $27,900   

    Stock repurchase program(1)

        

    Repurchases paid

   254      14,871      68      2,986   

    Repurchases unsettled at period end

   18      998      —      —   
  

 

 

   

 

 

   

 

 

   

 

 

 

    Activity in Period(2)

   726     $42,861      628     $30,886   
  

 

 

   

 

 

   

 

 

   

 

 

 

(1)

Represents activity under our publicly announced stock repurchase programs.

(2)

During the six months ended June 30, 2018 and 2017, instead of receiving cash from the equity holders, we withheld shares with a value of $21.1 million and $20.7 million for the exercise price of options. These amounts have been excluded from the table above.

Dividends

 Six Months Ended  
June 30,
 2019 2018
(in thousands)Shares Amount Shares Amount
Tax withholdings for net settlement of equity awards390
 $26,054
 454
 $26,992
Stock repurchase program (1)
       
Repurchases paid229
 13,689
 254
 14,871
Repurchases unsettled at period end3
 200
 18
 998
Activity in period (2)
622
 $39,943
 726
 $42,861
(1) Represents activity under our publicly announced stock repurchase programs. (2)During the six months ended June 30, 2019 and 2018, and 2017,instead of receiving cash from the equity holders, we paid cash dividendswithheld shares with a value of $4.7$23.1 million and $4.6 million. $21.1 million, respectively, for the exercise price of options. These amounts have been excluded from the table above.
Dividends
 Six Months Ended  
June 30,
(in thousands)2019 2018
Dividend payments to shareholders$4,730
 $4,702
It is our current intention to pay a quarterly cash dividend of $0.03 per share, however, the Board of Directors may terminate or modify thisthe dividend program at any time without prior notice.

ITEM 3.

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market risk represents the risk of loss that may affect us due to adverse

ITEM 3.     QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
There have been no material changes in financial market prices and rates. Our market risk exposure is primarily related to fluctuations in foreign exchange rates. Other than the item discussed below, there were no significant changes to our market risk exposure during the first six months ended June 30, 2018.

See Item 7A. “Quantitative and Qualitative Disclosures about Market Risk” and Item 1A. “Risk Factors—We are exposed2019 to fluctuations in currency exchange rates that could negatively impact our financial results and cash flows” includedthe market risk exposure disclosed in our Annual Report on Form10-K for the year ended December 31, 2017 for a more complete discussion of our market risk exposure.

Foreign currency exposure

Translation Risk

Our international sales are usually denominated in foreign currencies. However, the operating expenses of our foreign operations are also primarily denominated in foreign currencies, which partially offset our foreign currency exposure.

A hypothetical 10% strengthening in the U.S. dollar against other currencies would result in the following impact:

  

Six Months Ended
June 30,

  

            2018             

 

            2017             

Revenue

 (4)% (3)%

Net Income

 (31)% (1)%

Remeasurement Risk

We have experienced and expect to continue to experience fluctuations in our results of operations as a result of transaction gains or losses related to remeasuring monetary assets and liabilities that are denominated in currencies other than the functional currency of the entities in which they are recorded. We are primarily exposed to changes in foreign currency exchange rates associated with Australian dollar, Euro, and U.S. dollar denominated cash and cash equivalents, accounts receivable, unbilled receivables, and intercompany receivables and payables held by our U.K. subsidiary, a British pound functional entity.

A hypothetical 10% strengthening in the British pound exchange rate in comparison to the Australian dollar, Euro, and U.S. dollar would result in the following impact:

    (in millions)         June 30,        
2018
          December 31,         
2017
 

    Foreign currency transaction gain/(loss)

 $(4)  $(6) 

2018.

ITEM 4.

CONTROLS AND PROCEDURES

ITEM 4.     CONTROLS AND PROCEDURES
(a) Evaluation of Disclosure Controlsdisclosure controls and Procedures

procedures

Our management, with the participation of our Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”), evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules13a-15(e) and15d-15(e) under the Securities Exchange Act of 1934, as amended (“Exchange Act”)) as of June 30, 2018.2019. In designing and evaluating our disclosure controls and procedures, our management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and our management necessarily applied its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based on this evaluation, our CEO and CFO concluded that our disclosure controls and procedures were effective as of June 30, 2018.

2019.

(b) Changes in Internal Controlinternal control over Financial Reporting

financial reporting

There have been no changes in our internal control over financial reporting (as defined in Rules13a-15(f) and15d-15(f) under the Exchange ActAct) during the quarter ended June 30, 20182019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II - OTHER INFORMATION

ITEM 1A.

RISK FACTORS

ITEM 1A.     RISK FACTORS
We encourage you to carefully consider the risk factors identified in Item 1A. “Risk Factors” of our Annual Report onForm 10-K for the year ended December 31, 2017.2018. These risk factors could materially affect our business, financial condition, and future results and could cause our actual business and financial results to differ materially from those contained in forward-looking statements made in this Quarterly Report on Form10-Q or elsewhere by management from time to time.
There have been no material changes during the six months ended June 30, 20182019 to the risk factors disclosed in our Annual Report on Form10-K for the year ended December 31, 2017.

2018.
ITEM 2.

UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

ITEM 2.     UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Issuer Purchases of Equity Securities
The following table sets forth information regarding our repurchases of our common stock during the three months ended June 30, 2018:

 (in thousands, except per share

 

 amounts)

 

 Total Number
of Shares
Purchased(1)
  

Average

Price Paid
per
Share(1)

  

Total Number
of Shares Purchased as Part
of Publicly Announced Share
Repurchase Program

   Approximate Dollar
Value of Shares That
May Yet Be Purchased at Period End
Under Publicly Announced Share
Repurchase Programs(2)
 

 April 1, 2018 - April 30, 2018

 111    $     61.60    48     $                                                   26,291 

 May 1, 2018 - May 31, 2018

 140    62.18    35     24,092 

 June 1, 2018 - June 30, 2018

 263    60.85    88     46,026 
 

 

      

 Total

 514    61.37      
 

 

      

2019.
(in thousands, except per share amounts)
Total Number of Shares Purchased (1)
 
Average 
Price Paid
per Share (1)
 Total Number of Shares Purchased as Part of Publicly Announced Share Repurchase Program 
Approximate Dollar Value of Shares That May Yet Be Purchased at Period End Under Publicly Announced Share Repurchase Programs (2)  
April 1, 2019 - April 30, 201939
 $70.05
 30
 $56,930
May 1, 2019 - May 31, 2019189
 $71.57
 30
 $54,731
June 1, 2019 - June 30, 2019170
 $71.19
 28
 $52,731

398
 $71.26
    
(1) Shares withheld to cover the option exercise price and tax withholding obligations under the net settlement provisions of our stock compensation awards have been included in these amounts.
(2)On March 15, 2019, we announced that our Board of Directors extended the expiration date of the current stock repurchase program to June 30, 2020 and increased the amount of common stock we are authorized to repurchase by $60 million between March 15, 2019 and June 30, 2020 (the “Current Program”). Under the Current Program, purchases may be made from time to time on the open market or in privately negotiated transactions. Shares may be repurchased in such amounts as market conditions warrant, subject to regulatory and other considerations. We have established a pre-arranged stock repurchase plan, intended to comply with the requirements of Rule 10b5-1 under the Exchange Act, and Rule 10b-18 under the Exchange Act (the “10b5-1 Plan”). All stock repurchases under the Current Program during closed trading window periods will be made pursuant to the 10b5-1 Plan.
Recent Sales of Unregistered Securities
In connection with our acquisition of In the Chat Communications Inc. on May 10, 2019 and in reliance on the Regulation D exemption from registration requirements under the Securities Act, we granted an employee the right to obtain up to 14,497 shares of our common stock, which will be issued in five equal tranches contingent upon continued employment. No general solicitation or advertising to market the securities occurred.

ITEM 6.     EXHIBITS
(1)

Shares withheld to cover the option exercise price and statutory tax withholding obligations under the net settlement provisions of our stock compensation awards have been included in these amounts.

(2)

Since 2004, our Board of Directors has approved stock repurchase programs that have authorized the repurchase, in the aggregate, of up to $221.8 million of our common stock. On June 21, 2018, we announced that our Board of Directors extended the expiration date of the current stock repurchase program to June 30, 2019 and increased the amount of common stock we are authorized to repurchase to $50 million between June 15, 2018 and June 30, 2019 (the “Current Program”). Under the Current Program, purchases may be made from time to time on the open market or in privately negotiated transactions. Shares may be repurchased in such amounts as market conditions warrant, subject to regulatory and other considerations. We have established apre-arranged stock repurchase plan, intended to comply with the requirements of Rule10b5-1 under the Exchange Act, and Rule10b-18 under the Exchange Act (the“10b5-1 Plan”). All stock repurchases under the Current Program during closed trading window periods will be made pursuant to the10b5-1 Plan.

ITEM 6.

EXHIBITS

Exhibit No.

 

Description

31.1

 

31.2

 

32+

 

101.INS

 XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.

101.SCH

 XBRL Taxonomy Extension Schema Document.

101.CAL

 XBRL Taxonomy Calculation Linkbase Document.

101.DEF

 XBRL Taxonomy Extension Definition Linkbase Document.

101.LAB

 XBRL Taxonomy Label Linkbase Document.

101.PRE

 XBRL Taxonomy Presentation Linkbase Document.

+ Indicates that the exhibit is being furnished with this report and is not filed as a part of it.

   ++Management contracts and compensatory plan or arrangements


SIGNATURE


Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Pegasystems Inc.
 Dated:  August 8, 2018 Pegasystems Inc.
 By:  
Dated:August 7, 2019By:/s/ KENNETH STILLWELL
  Kenneth Stillwell
  Chief Financial Officer and Chief Administrative Officer
  (Principal Financial Officer)

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