UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM
10-Q

(Mark One)

Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the quarterly period ended SeptemberJune 30, 2019

2020

OR

Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the transition period fromto

Commission File Number:
001-35429

BRIGHTCOVE INC.

(Exact name of registrant as specified in its charter)

Delaware
 
20-1579162

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification No.)

290 Congress Street

Boston, MA 02210

(Address of principal executive offices)

(888)
882-1880

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

 

Trading

Symbol(s)

 

Name of each exchange

on which registered

Common Stock, par value $0.001 per share
 
BCOV
 
The NASDAQ Global Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  
    No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation
S-T
232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes
No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a
non-accelerated
filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule
12b-2
of the Exchange Act.

Large accelerated filer
 
 
Accelerated filer
 
Non-accelerated filer  
Non-accelerated
filer
(Do not check if a smaller reporting company)
Smaller reporting company
 
Emerging growth company 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule
12b-2
of the Exchange Act).   
Yes  
    No  ☒

As of October 18, 2019July 
20
, 2020 there were 38,800,84239,414,408 shares of the registrant’s common stock, $0.001 par value per share, outstanding.


BRIGHTCOVE INC.

Table of Contents

2

PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

Brightcove Inc.

Condensed Consolidated Balance Sheets

(unaudited)

   September 30,
2019
  December 31,
2018
 
   

(in thousands, except share

and per share data)

 

Assets

   

Current assets:

   

Cash and cash equivalents

  $22,649  $29,306 

Accounts receivable, net of allowance of $447 and $190 at September 30, 2019 and December 31, 2018, respectively

   31,485   23,264 

Prepaid expenses

   5,687   4,866 

Other current assets

   6,755   7,070 
  

 

 

  

 

 

 

Total current assets

   66,576   64,506 

Property and equipment, net

   11,142   9,703 

Operating leaseright-of-use asset

   15,419   —   

Intangible assets, net

   14,967   5,919 

Goodwill

   61,010   50,776 

Other assets

   3,005   2,452 
  

 

 

  

 

 

 

Total assets

  $172,119  $133,356 
  

 

 

  

 

 

 

Liabilities and stockholders’ equity

   

Current liabilities:

   

Accounts payable

  $11,171  $7,712 

Accrued expenses

   18,829   13,982 

Operating lease liability

   5,954   —   

Deferred revenue

   49,286   39,846 
  

 

 

  

 

 

 

Total current liabilities

   85,240   61,540 

Operating lease liability, net of current portion

   10,467   —   

Other liabilities

   890   1,202 
  

 

 

  

 

 

 

Total liabilities

   96,597   62,742 

Commitments and contingencies(Note 11)

   

Stockholders’ equity:

   

Undesignated preferred stock, $0.001 par value; 5,000,000 shares authorized; no shares issued

   —     —   

Common stock, $0.001 par value; 100,000,000 shares authorized; 38,922,488 and 36,752,469 shares issued at September 30, 2019 and December 31, 2018, respectively

   39   37 

Additionalpaid-in capital

   271,293   251,122 

Treasury stock, at cost; 135,000 shares

   (871  (871

Accumulated other comprehensive loss

   (1,026  (952

Accumulated deficit

   (193,913  (178,722
  

 

 

  

 

 

 

Total stockholders’ equity

   75,522   70,614 
  

 

 

  

 

 

 

Total liabilities and stockholders’ equity

  $172,119  $133,356 
  

 

 

  

 

 

 

The accompanying notes are an integral partTable of these condensed consolidated financial statements.

Contents

Brightcove Inc.

Condensed Consolidated Statements of Operations

(unaudited)

   Three Months Ended
September 30,
  Nine Months Ended
September 30,
 
   2019  2018  2019  2018 
   (in thousands, except share and per share data) 

Revenue:

     

Subscription and support revenue

  $45,424  $37,442  $129,192  $113,176 

Professional services and other revenue

   2,010   3,679   7,660   10,793 
  

 

 

  

 

 

  

 

 

  

 

 

 

Total revenue

   47,434   41,121   136,852   123,969 

Cost of revenue:

     

Cost of subscription and support revenue

   16,686   13,142   50,237   39,723 

Cost of professional services and other revenue

   1,628   3,176   6,432   10,424 
  

 

 

  

 

 

  

 

 

  

 

 

 

Total cost of revenue

   18,314   16,318   56,669   50,147 
  

 

 

  

 

 

  

 

 

  

 

 

 

Gross profit

   29,120   24,803   80,183   73,822 

Operating expenses:

     

Research and development

   8,127   8,314   23,150   23,832 

Sales and marketing

   14,567   14,009   45,650   42,508 

General and administrative

   6,245   5,621   17,485   18,056 

Merger-related

   2,539   —     8,091   —   
  

 

 

  

 

 

  

 

 

  

 

 

 

Total operating expenses

   31,478   27,944   94,376   84,396 
  

 

 

  

 

 

  

 

 

  

 

 

 

Loss from operations

   (2,358  (3,141  (14,193  (10,574

Other expense, net

   (441  (217  (477  (427

Loss before income taxes

   (2,799  (3,358  (14,670  (11,001

Provision for income taxes

   171   144   521   410 
  

 

 

  

 

 

  

 

 

  

 

 

 

Net loss

  $(2,970 $(3,502 $(15,191 $(11,411
  

 

 

  

 

 

  

 

 

  

 

 

 

Net loss per share - basic and diluted

  $(0.08 $(0.10 $(0.40 $(0.32
  

 

 

  

 

 

  

 

 

  

 

 

 

Weighted-average number of common shares used in computing
net loss per share

   38,564,314   36,212,246   37,738,739   35,564,311 
  

 

 

  

 

 

  

 

 

  

 

 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

Brightcove Inc.

Condensed Consolidated Statements of Comprehensive Loss

(unaudited)

   Three Months Ended
September 30,
  Nine Months Ended
September 30,
 
   2019  2018  2019  2018 
   (in thousands) 

Net loss

  $(2,970 $(3,502 $(15,191 $(11,411

Other comprehensive income:

     

Foreign currency translation adjustments

   (134  (116  (74  (189
  

 

 

  

 

 

  

 

 

  

 

 

 

Comprehensive loss

  $(3,104 $(3,618 $(15,265 $(11,600
  

 

 

  

 

 

  

 

 

  

 

 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

Brightcove Inc.

Condensed Consolidated Statements of Stockholders’ Equity

(unaudited)

(in thousands, except share data)

   Three Months Ended
September 30,
  Nine Months Ended
September 30,
 
   2019  2018  2019  2018 
   (in thousands, except share data) 

Shares of common stock issued

     

Balance, beginning of period

   38,219,843   36,052,891   36,752,469   34,933,408 

Common stock issued upon acquisition

   230,083   —     1,286,846   —   

Issuance of common stock upon exercise of stock options and pursuant to restricted stock units

   472,562   550,609   883,173   1,670,092 
  

 

 

  

 

 

  

 

 

  

 

 

 

Balance, end of period

   38,922,488   36,603,500   38,922,488   36,603,500 
  

 

 

  

 

 

  

 

 

  

 

 

 

Shares of treasury stock

     

Balance, beginning of period

   (135,000  (135,000  (135,000  (135,000
  

 

 

  

 

 

  

 

 

  

 

 

 

Balance, end of period

   (135,000  (135,000  (135,000  (135,000
  

 

 

  

 

 

  

 

 

  

 

 

 

Par value of common stock issued

     

Balance, beginning of period

  $38  $36  $37  $35 

Common stock issued upon acquisition

   —     —     1   —   

Issuance of common stock upon exercise of stock options and pursuant to restricted stock units

   1   1   1   2 
  

 

 

  

 

 

  

 

 

  

 

 

 

Balance, end of period

  $39  $37  $39  $37 
  

 

 

  

 

 

  

 

 

  

 

 

 

Value of treasury stock

     

Balance, beginning of period

  $(871 $(871 $(871 $(871
  

 

 

  

 

 

  

 

 

  

 

 

 

Balance, end of period

  $(871 $(871 $(871 $(871
  

 

 

  

 

 

  

 

 

  

 

 

 

Additionalpaid-in capital

     

Balance, beginning of period

  $264,765  $246,417  $251,122  $238,700 

Common stock issued upon acquisition

   3,383   —     12,249   —   

Issuance of common stock upon exercise of stock options and pursuant to restricted stock units

   1,372   1,219   3,215   5,439 

Withholding tax on restricted stock units vesting

   (32  (29  (32  (142

Stock-based compensation expense

   1,805   1,569   4,739   5,179 
  

 

 

  

 

 

  

 

 

  

 

 

 

Balance, end of period

  $271,293  $249,176  $271,293  $249,176 
  

 

 

  

 

 

  

 

 

  

 

 

 

Accumulated deficit

     

Balance, beginning of period

  $(190,943 $(172,603 $(178,722 $(170,299

Net loss

   (2,970  (3,502  (15,191  (11,411

Impact of adoption of ASU2014-09 as of January 1, 2018

   —     —     —     5,605 
  

 

 

  

 

 

  

 

 

  

 

 

 

Balance, end of period

  $(193,913 $(176,105 $(193,913 $(176,105
  

 

 

  

 

 

  

 

 

  

 

 

 

Accumulated other comprehensive loss

     

Balance, beginning of period

  $(892 $(882 $(952 $(809

Foreign currency translation adjustment

   (134  (116  (74  (189
  

 

 

  

 

 

  

 

 

  

 

 

 

Balance, end of period

  $(1,026 $(998 $(1,026 $(998
  

 

 

  

 

 

  

 

 

  

 

 

 

Total stockholders’ equity

  $75,522  $71,239  $75,522  $71,239 
  

 

 

  

 

 

  

 

 

  

 

 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

Brightcove Inc.

Condensed Consolidated Statements of Cash Flows

(unaudited)

   Nine Months Ended September 30, 
   2019  2018 
   (in thousands) 

Operating activities

   

Net loss

  $(15,191 $(11,411

Adjustments to reconcile net loss to net cash provided by (used in) operating activities:

   

Depreciation and amortization

   6,150   5,164 

Stock-based compensation

   4,504   5,022 

Provision for reserves on accounts receivable

   559   99 

Changes in assets and liabilities:

   

Accounts receivable

   (5,477  1,998 

Prepaid expenses and other current assets

   642   (118

Other assets

   (503  (355

Accounts payable

   2,635   (1,262

Accrued expenses

   4,510   1,964 

Operating leases

   (261  —   

Deferred revenue

   3,061   (1,335
  

 

 

  

 

 

 

Net cash provided by (used in) operating activities

   629   (234

Investing activities

   

Cash paid for acquisition, net of cash acquired

   (5,402  —   

Purchases of property and equipment

   (600  (1,322

Capitalizedinternal-use software costs

   (4,264  (2,527
  

 

 

  

 

 

 

Net cash used in investing activities

   (10,266  (3,849

Financing activities

   

Proceeds from exercise of stock options

   3,215   5,440 

Other financing activities

   (208  (428
  

 

 

  

 

 

 

Net cash provided by financing activities

   3,007   5,012 

Effect of exchange rate changes on cash and cash equivalents

   (27  (206
  

 

 

  

 

 

 

Net (decrease) increase in cash and cash equivalents

   (6,657  723 

Cash and cash equivalents at beginning of period

   29,306   26,132 
  

 

 

  

 

 

 

Cash and cash equivalents at end of period

  $22,649  $26,855 
  

 

 

  

 

 

 

Supplemental disclosure of cash flow information

   

Cash paid for operating lease liabilities

  $1,829  $—   
  

 

 

  

 

 

 

Supplemental disclosure ofnon-cash investing activities

   
  

 

 

  

 

 

 

Fair value of shares issued for acquisition of a business

  $12,250  $—   
  

 

 

  

 

 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

Brightcove Inc.

Notes to Condensed Consolidated Financial Statements

(unaudited)

(in thousands, except share and per share data, unless otherwise noted)

1. Business Description and Basis of Presentation

Business Description

Brightcove Inc. (the Company) is a leading global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner.

The Company is headquartered in Boston, Massachusetts and was incorporated in the state of Delaware on August 24, 2004.

Basis of Presentation

The accompanying interim condensed consolidated financial statements are unaudited. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and related notes, together with Management’s Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company’s Annual Report on Form10-K for the year ended December 31, 2018.

The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, other than the changes to accounting for leases as described in Note 14, the unaudited condensed consolidated financial statements and notes have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2018 contained in the Company’s Annual Report on Form10-K and include all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the Company’s financial position for the three and nine months ended September 30, 2019 and 2018. These interim periods are not necessarily indicative of the results to be expected for any other interim period or the full year.

The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that there are no material recognized or unrecognized subsequent events requiring disclosure, other than those disclosed in this Report on Form10-Q.

The accompanying condensed consolidated financial statements reflect the application of certain significant accounting policies as described below and elsewhere in these notes to the condensed consolidated financial statements. As described in footnote 14, the Company implemented a significant accounting policy upon the adoption of AccountingStandards Update (“ASU”) 2016-02, Leases (Topic 842), Amendments to the FASB Accounting Standards Codification (“ASC 842”). As of September 30, 2019, other than the changes to the accounting for leases, the Company’s significant accounting policies and estimates, which are detailed in the Company’s Annual Report on Form10-K for the year ended December 31, 2018, have not changed.

2. Business Combinations

Ooyala

On April 1, 2019, pursuant to an Asset Purchase and Sale Agreement (the “Purchase Agreement”), the Company completed its acquisition of the online video platform assets of Ooyala, Inc. and certain of its subsidiaries (“Ooyala”), a provider of cloud video technology, in exchange for common stock of the Company and cash (the “Ooyala Acquisition”). At the closing, the Company issued 1,056,763 unregistered shares of common stock of the Company valued at $8.9 million and paid $2.6 million in cash Pursuant to the Purchase Agreement, approximately $2.65 million of the cash consideration was placed into an escrow account to secure payment of any claims of indemnification for breaches or inaccuracies in the Sellers’ representations and warranties, covenants and agreements.

The Ooyala Acquisition was accounted for using the purchase method of accounting in accordance with Accounting Standards Codification 805 — Business Combinations. Accordingly, the results of operations of Ooyala have been included in the accompanying condensed consolidated financial statements since the date of acquisition. The purchase price has been allocated to the tangible and intangible assets acquired and liabilities assumed based upon the respective estimates of fair value as of the date of the Ooyala Acquisition, which remain preliminary as of September 30, 2019, and using assumptions that the Company’s management believes are

reasonable given the information currently available. The Company is in the process of completing its valuation of its intangible assets, accounts receivable, deferred revenue and the valuation of the acquired deferred tax assets and liabilities. The final allocations of the purchase price to intangible assets, accounts receivable, deferred revenue, goodwill and any deferred tax assets and liabilities may differ materially from the information presented in these unaudited condensed consolidated financial statements.

The process for estimating the fair values of identifiable intangible assets and certain tangible assets requires the use of significant estimates and assumptions, including estimating future cash flows and developing appropriate discount rates. Definitive allocations are being performed and finalized based on certain valuations and other studies performed by the Company with the services of valuation professionals.

During the three and nine months ended September 30, 2019, the Company incurred $2.0 million and $7.6 million, respectively, of merger-related costs related to the Ooyala Acquisition.

The excess of the purchase price over the estimated amounts of net assets as of the effective date of the acquisition was allocated to goodwill in accordance with the accounting guidance. The factors contributing to the recognition of the amount of goodwill are based on several strategic and synergistic benefits that are expected to be realized from the Ooyala Acquisition. These benefits include the acquired workforce and with the Company’s direct sales force and larger channel coverage, the Company anticipates significant cross-selling opportunities. The goodwill is expected to be deductible for tax purposes.

The total purchase price for Ooyala has been allocated as follows:

Accounts receivable

  $2,904 

Other tangible assets

   620 

Identifiable intangible assets

   9,765 

Goodwill

   4,762 

Deferred revenue

   (6,425

Other liabilities

   (196
  

 

 

 

Total estimated purchase price

  $11,430 
  

 

 

 

The following are the identifiable intangible assets acquired and their respective useful lives, as determined based on preliminary valuations:

   Amount   Useful
Life
 

Customer relationships

  $9,127    7 

Developed technology

   638    1 
  

 

 

   

Total

  $9,765   
  

 

 

   

The preliminary fair value of the intangible assets has been estimated using the income approach in which theafter-tax cash flows are discounted to present value. The cash flows are based on estimates used to price the transaction, and the discount rates applied were benchmarked with reference to the implied rate of return from the transaction model as well as the weighted average cost of capital.

The estimated amortization expense for 2019 and for each of the five succeeding years and thereafter is as follows:

Year Ending December 31,

  Amount 

2019

  $1,456 

2020

   1,463 

2021

   1,304 

2022

   1,304 

2023

   1,304 

2024 and thereafter

   2,934 
  

 

 

 

Total

  $9,765 
  

 

 

 

Pro Forma Financial Information

The unaudited financial information in the table below summarizes the combined results of operations of the Company and Ooyala, on a pro forma basis, as though the Company had acquired Ooyala at the beginning of the periods presented. The pro forma information for all periods presented also includes the effects of business combination accounting resulting from the acquisition.

   Three Months
Ended
September 30,
   Nine Months Ended
September 30,
 
   2018   2019   2018 

Total revenue

  $48,736   $144,467   $146,814 

Net loss

   (4,215   (13,904   (12,151

Earnings per share - basic and diluted

   (0.11   (0.37   (0.33

Revenue from the Ooyala Acquisition for the three and nine months ended September 30, 2019 was $5.9 million and $12.1 million, respectively. Net income from the Ooyala Acquisition for the three and nine months ended September 30, 2019 was $1.1 million and $1.4 million, respectively.

Other Business Combinations

On August 1, 2019, pursuant to a Share Purchase Agreement (the “SPA”), the Company completed its acquisition of a company and its subsidiary (the “August Acquisition”) in exchange for common stock of the Company and cash. Consideration was comprised of: (a) 270,686 unregistered shares of common stock of the Company valued at $3.4 million, of which 40,603 were held back to secure payment of any claims of indemnification for breaches or inaccuracies in the sellers’ representations and warranties, covenants and agreements, (b) approximately $3.3 million in cash, of which $488 was held back to secure payment of any claims of indemnification for breaches or inaccuracies in the Sellers’ representations and warranties, covenants and agreements, and (c) approximately $1 million in cash for cash acquired as part of the transaction.

The August Acquisition was accounted for using the purchase method of accounting in accordance with Accounting Standards Codification 805 — Business Combinations. Accordingly, the results of operations of the acquired company have been included in the accompanying condensed consolidated financial statements since the date of acquisition. The purchase price has been allocated to the tangible and intangible assets acquired and liabilities assumed based upon the respective estimates of fair value as of the date of the August Acquisition, which remain preliminary as of September 30, 2019, and using assumptions that the Company’s management believes are reasonable given the information currently available. The Company is in the process of completing its valuation of its intangible assets, accounts receivable, deferred revenue and the valuation of the acquired deferred tax assets and liabilities. The final allocations of the purchase price to intangible assets, accounts receivable, deferred revenue, goodwill and any deferred tax assets and liabilities may differ materially from the information presented in these unaudited condensed consolidated financial statements. Additionally, the Company is in the process of evaluating the accounting of the deferred consideration for the amounts held back for security against indemnification, as well as standard representations and warranties made by the seller.

During the three and nine months ended September 30, 2019, the Company incurred $500 of merger-related costs related to the August Acquisition.

The excess of the purchase price over the estimated amounts of net assets as of the effective date of the acquisition was allocated to goodwill in accordance with the accounting guidance. The factors contributing to the recognition of the amount of goodwill are based on several strategic and synergistic benefits that are expected to be realized from the August Acquisition. These benefits include the acquired workforce and opportunities to expand the Company’s offerings in target market segments. The goodwill is expected to benon-deductible for tax purposes.

The total purchase price for the August Acquisition has been allocated as follows:

Cash

  $981 

Accounts receivable

   393 

Other tangible assets

   210 

Identifiable intangible assets

   1,525 

Goodwill

   5,472 

Accounts payable

   (177

Deferred revenue

   (138

Accrued expenses

   (322

Deferred tax liability

   (264
  

 

 

 

Total estimated purchase price

  $7,680 
  

 

 

 

The following are the identifiable intangible assets acquired and their respective useful lives, as determined based on preliminary valuations:

   Amount   Useful Life 

Developed technology

  $232    4 

Customer relationships

   1,293    4 
  

 

 

   

Total

  $1,525   
  

 

 

   

The preliminary fair value of the intangible assets has been estimated using the income approach in which theafter-tax cash flows are discounted to present value. The cash flows are based on estimates used to price the transaction, and the discount rates applied were benchmarked with reference to the implied rate of return from the transaction model as well as the weighted average cost of capital.

The estimated remaining amortization expense for 2019 and for each of the five succeeding years and thereafter is as follows:

Year Ending December 31,

  Amount 

2019

  $160 

2020

   381 

2021

   381 

2022

   381 

2023

   222 

2024 and thereafter

   —   
  

 

 

 

Total

  $1,525 
  

 

 

 

Pro forma results of operations for the August Acquisition have not been presented because the effect of the acquisition is not material to the Company’s consolidated financial results. Revenue and earnings attributable to acquired operations since the date of the acquisition are included in the Company’s consolidated statements of operations.

The changes in the carrying amount of goodwill for the nine months ended September 30, 2019 were as follows:

Balance as of January 1, 2019

  $50,776 

Goodwill from acquisitions

   10,234 
  

 

 

 

Balance as of September 30, 2019

  $61,010 
  

 

 

 

3. Revenue from Contracts with Customers

The Company primarily derives revenue from the sale of its online video platform, which enables its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Revenue is derived from three primary sources: (1) the subscription to its technology and related support; (2) hosting, bandwidth and encoding services; and (3) professional services, which includeinitiation, set-up and customization services.

The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers.

   Accounts
Receivable,
net
   Contract
Assets
(current)
   Deferred
Revenue
(current)
   Deferred
Revenue
(non-current)
   Total
Deferred
Revenue
 

Balance at December 31, 2018

  $23,264   $1,640   $39,846   $146   $39,992 

Balance at September 30, 2019

   31,485    1,786    49,286    428    49,714 

Revenue recognized during the three and nine months ended September 30, 2019 from amounts included in deferred revenue at the beginning of the period was approximately $6.4 million and $37.6 million, respectively. During the three and nine months ended September 30, 2019, the Company did not recognize a material amount of revenue from performance obligations satisfied or partially satisfied in previous periods.

The assets recognized for costs to obtain a contract were $5.7 million as of September 30, 2019 and $5.9 million as of December 31, 2018. Amortization expense recognized during the three and nine months ended September 30, 2019 related to costs to obtain a contract was $1.8 million and $5.5 million, respectively. Amortization expense recognized during the three and nine months ended September 30, 2018 related to costs to obtain a contract was $1.9 million and $5.7 million, respectively.

Transaction Price Allocated to Future Performance Obligations

As of September 30, 2019, the total aggregate transaction price allocated to the unsatisfied performance obligations for subscription and support contracts was approximately $125.7 million, of which approximately $100.6 million is expected to be recognized over the next 12 months. The Company expects to recognize substantially all of the remaining unsatisfied performance obligations by December 2022.

4. Concentration of Credit Risk

The Company has nosignificant off-balance sheet risk, such as foreign exchange contracts, option contracts, or other foreign hedging arrangements. Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash, cash equivalents and trade accounts receivable. The Company maintains its cash and cash equivalents principally with accredited financial institutions of high credit standing. Although the Company deposits its cash with multiple financial institutions, its deposits, at times, may exceed federally insured limits. The Company generally has not experienced any material losses related to receivables from individual customers, or groups of customers. The Company does not require collateral. Due to these factors, no additional credit risk beyond amounts provided for collection losses is believed by management to be probable in the Company’s accounts receivable.

At September 30, 2019 and December 31, 2018, no individual customer accounted for 10% or more of accounts receivable, net. For the three and nine months ended September 30, 2019 and 2018, no individual customer accounted for 10% or more of total revenue.

5. Concentration of Other Risks

The Company is dependent on certain content delivery network providers who provide digital media delivery functionality enabling theCompany’s on-demand application service to function as intended for the Company’s customers andultimate end-users. The disruption of these services could have a material adverse effect on the Company’s business, financial position, and results of operations.

6. Cash and Cash Equivalents

The Company considers all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. Management determines the appropriate classification of investments at the time of purchase,and re-evaluates such determination at each balance sheet date. The Company did not have any short-term or long-term investments at September 30, 2019 or December 31, 2018.

Cash and cash equivalents primarily consist of cash on deposit with banks and amounts held in interest-bearing money market accounts. Cash equivalents are carried at cost, which approximates their fair market value.

Cash and cash equivalents as of September 30, 2019 consist of the following:

   September 30, 2019 

Description

  Contracted
Maturity
   Cost   Fair Market
Value
   Balance Per
Balance Sheet
 

Cash

   Demand   $22,608   $22,608   $22,608 

Money market funds

   Demand    41    41    41 
    

 

 

   

 

 

   

 

 

 

Total cash and cash equivalents

    $22,649   $22,649   $22,649 
    

 

 

   

 

 

   

 

 

 

Cash and cash equivalents as of December 31, 2018 consist of the following:

   December 31, 2018 

Description

  Contracted
Maturity
   Cost   Fair Market
Value
   Balance Per
Balance Sheet
 

Cash

   Demand   $21,007   $21,007   $21,007 

Money market funds

   Demand    8,299    8,299    8,299 
    

 

 

   

 

 

   

 

 

 

Total cash and cash equivalents

    $29,306   $29,306   $29,306 
    

 

 

   

 

 

   

 

 

 

7. Net Loss per Share

The Company calculates basic and diluted net loss per common share by dividing the net loss by the number of common shares outstanding during the period. The Company has excluded other potentially dilutive shares, which include warrants to purchase common stock and outstanding common stock options and unvested restricted stock units, from the number of common shares outstanding as their inclusion in the computation for all periods would be anti-dilutive due to net losses incurred. The following outstanding common shares have been excluded from the computation of dilutive net loss per share as of September 30, 2019 and 2018 (in thousands).

   Three Months Ended
September 30,
   Nine Months Ended
September 30,
 
   2019   2018   2019   2018 

Options outstanding

   2,522    3,079    2,522    3,079 

Restricted stock units outstanding

   3,244    2,477    3,244    2,477 

8. Fair Value of Financial Instruments

The following tables set forth the Company’s financial instruments carried at fair value using the lowest level of input as of September 30, 2019 and December 31, 2018:

   September 30, 2019 
   Quoted Prices in
Active
Markets for
Identical Items
(Level 1)
   Significant Other
Observable Inputs
(Level 2)
   Significant
Unobservable Inputs
(Level 3)
   Total 

Assets:

        

Money market funds

  $41   $—     $—     $41 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total assets

  $41   $—     $—     $41 
  

 

 

   

 

 

   

 

 

   

 

 

 
   December 31, 2018 
   Quoted Prices in
Active
Markets for
Identical Items
(Level 1)
   Significant Other
Observable Inputs
(Level 2)
   Significant
Unobservable Inputs
(Level 3)
   Total 

Assets:

        

Money market funds

  $8,299   $—     $—     $8,299 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total assets

  $8,299   $—     $—     $8,299 
  

 

 

   

 

 

   

 

 

   

 

 

 

9. Stock-based Compensation

The weighted-average fair value of options granted during the three months ended September 30, 2019 and 2018 was $5.21 and $3.89 per share, respectively. The weighted-average fair value of options granted during the nine months ended September 30, 2019 and 2018 was $4.54 and $4.16 per share, respectively. The weighted-average assumptions utilized to determine such values are presented in the following table:

   Three Months Ended
September 30,
  Nine Months Ended
September 30,
 
   2019  2018  2019  2018 

Expected life in years

   6.2   6.3   6.2   6.2 

Risk-free interest rate

   1.85  2.92  2.30  2.88

Volatility

   44  42  44  43

Dividend yield

   —     —     —     —   

The Company recorded stock-based compensation expense of $1.7 million and $1.5 million for the three months ended September 30, 2019 and 2018, respectively. The Company recorded stock-based compensation expense of $4.5 million and $5.0 million for the nine months ended September 30, 2019 and 2018, respectively. As of September 30, 2019, there was $21 million of unrecognized stock-based compensation expense related to stock-based awards that is expected to be recognized over a weighted-average period of 2.76 years. The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three and nine months ended September 30, 2019 and 2018:

   Three Months Ended
September 30,
   Nine Months Ended
September 30,
 
   2019   2018   2019   2018 

Stock-based compensation:

        

Cost of subscription and support revenue

  $127   $140   $341   $373 

Cost of professional services and other revenue

   71    69    223    155 

Research and development

   323    283    855    932 

Sales and marketing

   602    437    1,411    1,885 

General and administrative

   598    593    1,674    1,677 
  

 

 

   

 

 

   

 

 

   

 

 

 
  $1,721   $1,522   $4,504   $5,022 
  

 

 

   

 

 

   

 

 

   

 

 

 

The following is a summary of the stock option activity during the nine months ended September 30, 2019.

   Number of
Shares
   Weighted-Average
Exercise Price
   Weighted-Average
Remaining
Contractual
Term (In Years)
   Aggregate
Intrinsic
Value (1)
 

Outstanding at December 31, 2018

   2,737,655   $8.57     

Granted

   692,038    10.00     

Exercised

   (427,429   7.52     $1,155 

Canceled

   (479,918   9.42     
  

 

 

       

Outstanding at September 30, 2019

   2,522,346   $8.98    7.34   $4,224 
  

 

 

       

Exercisable at September 30, 2019

   1,113,395   $8.36    5.40   $2,622 
  

 

 

       

(1)

The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on September 30, 2019 of $10.48 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.

The following table summarizes the restricted stock unit activity during the nine months ended September 30, 2019:

   Shares   Weighted
Average Grant
Date Fair Value
 

Unvested at December 31, 2018

   3,033,582   $8.07 

Granted

   1,388,172    11.03 

Vested and issued

   (455,744   8.03 

Canceled

   (721,827   8.08 
  

 

 

   

 

 

 

Unvested at September 30, 2019

   3,244,183   $9.07 
  

 

 

   

 

 

 

10. Income Taxes

For the three months ended September 30, 2019 and 2018, the Company recorded income tax expense of $171 and $144, respectively. For the nine months ended September 30, 2019 and 2018, the Company recorded income tax expense of $521 and $410, respectively. The income tax expense relates principally to the Company’s foreign operations.

The Company is required to compute income tax expense in each jurisdiction in which it operates. This process requires the Company to project its current tax liability and estimate its deferred tax assets and liabilities, including net operating loss (“NOL”) and tax credit carry-forwards. In assessing the ability to realize the net deferred tax assets, management considers whether it is more likely than not that some portion or all of the net deferred tax assets will not be realized.

The Company has provided a valuation allowance against its remaining U.S. net deferred tax assets as of September 30, 2019 and December 31, 2018, based upon the level of historical U.S. losses and future projections over the period in which the net deferred tax assets are deductible, at this time, management believes it is more likely than not that the Company will not realize the benefits of these deductible differences. The Company maintains net deferred tax liabilities for temporary differences related to its foreign subsidiaries.

11. Commitments and Contingencies

Legal Matters

On January 30, 2019, Uniloc 2017 LLC (“Uniloc”) filed a complaint against the Company and its subsidiary, Brightcove Holdings, Inc. in the United States District Court for the District of Delaware. The complaint alleges that the Company infringed four patents and seeks monetary damages and other relief. The Company answered the complaint on March 25, 2019 and Uniloc filed an amended complaint on April 9, 2019. The Company filed an answer to the amended complaint on April 23, 2019. The Company cannot yet determine whether it is probable that a loss will be incurred in connection with this complaint, nor can the Company reasonably estimate the potential loss, if any.

On or about June 24, 2019, Dynamic Data Technologies, LLC (“DDT”) filed a complaint against the Company and its subsidiary, Brightcove Holdings, Inc., in the United States District Court for the District of Delaware. The complaint alleges that the Company infringed patents owned by DDT and seeks monetary damages and other relief. The Company filed a motion to dismiss the complaint and that motion is pending review by the court. The Company cannot yet determine whether it is probable that a loss will be incurred in connection with this complaint, nor can the Company reasonably estimate the potential loss, if any.

The Company, from time to time, is party to litigation arising in the ordinary course of business. Management does not believe that the outcome of these claims will have a material adverse effect on the consolidated financial position, results of operations or cash flows of the Company based on the status of proceedings at this time.

Guarantees and Indemnification Obligations

The Company typically enters into indemnification agreements in the ordinary course of business. Pursuant to these agreements, the Company indemnifies and agrees to reimburse the indemnified party for losses and costs incurred by the indemnified party, generally the Company’s customers, in connection with patent, copyright, trade secret, or other intellectual property or personal right infringement claims by third parties with respect to the Company’s technology. The term of these indemnification agreements is generally perpetual after execution of the agreement. Based on when customers first subscribe for the Company’s service, the maximum potential amount of future payments the Company could be required to make under certain of these indemnification agreements is unlimited, however, more recently the Company has typically limited the maximum potential value of such potential future payments in relation to the value of the contract. Based on historical experience and information known as of September 30, 2019, the Company has not incurred any costs for the above guarantees and indemnities. The Company has received requests for indemnification from customers in connection with patent infringement suits brought against the customer by a third party. To date, the Company has not agreed that the requested indemnification is required by the Company’s contract with any such customer.

In certain circumstances, the Company warrants that its products and services will perform in all material respects in accordance with its standard published specification documentation in effect at the time of delivery of the licensed products and services to the customer for the warranty period of the product or service. To date, the Company has not incurred significant expense under its warranties and, as a result, the Company believes the estimated fair value of these agreements is immaterial.

12. Debt

On December 14, 2018, the Company entered into an amended and restated loan and security agreement with a lender (the “Loan Agreement”) providing for up to a $30.0 million asset based line of credit (the “Line of Credit”). Under the Line of Credit, the Company can borrow up to $30.0 million. Borrowings under the Line of Credit are secured by substantially all of the Company’s assets, excluding its intellectual property. Outstanding amounts under the Line of Credit accrue interest at a rate as follows: (i) for prime rate advances, the greater of (A) the prime rate and (B) 4%, and (ii) for LIBOR advances, the greater of (A) the LIBOR rate plus 225 basis points and (B) 4%. Under the Loan Agreement, the Company must comply with certain financial covenants, including maintaining a minimum asset coverage ratio. If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income thresholdbased on non-GAAP operating measures. Failure to comply with these covenants, or the occurrence of an event of default, could permit the lenders under the Line of Credit to declare all amounts borrowed under the Line of Credit, together with accrued interest and fees, to be immediately due and payable. The Company was in compliance with all covenants under the Line of Credit as of September 30, 2019 and there are no borrowings outstanding as of September 30, 2019.

13. Segment Information

Geographic Data

Total revenue from unaffiliated customers by geographic area, based on the location of the customer, was as follows:

   Three Months Ended
September 30,
   Nine Months Ended
September 30,
 
   2019   2018   2019   2018 

Revenue:

        

North America

  $24,904   $21,834   $72,425   $67,351 

Europe

   8,178    7,491    22,814    20,538 

Japan

   5,391    5,464    16,725    16,319 

Asia Pacific

   8,646    6,125    24,009    19,292 

Other

   315    207    879    469 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

  $47,434   $41,121   $136,852   $123,969 
  

 

 

   

 

 

   

 

 

   

 

 

 

North America is comprised of revenue from the United States, Canada and Mexico. Revenue from customers located in the United States was $23,162 and $20,521 during the three months ended September 30, 2019 and 2018, respectively. Revenue from customers located in the United States was $67,534 and $63,345 during the nine months ended September 30, 2019 and 2018, respectively. Other than the United States and Japan, no other country contributed more than 10% of the Company’s total revenue during the three and nine months ended September 30, 2019 and 2018.

As of September 30, 2019 and December 31, 2018, property and equipment at locations outside the U.S. was not material.

14. Recently Issued and Adopted Accounting Standards

Effective January 1, 2019, the Company adopted ASC 842, which replaced the existing guidance for leases using the transition method introducedby ASU 2018-11, which adjusts the January 1, 2019 balance for the cumulative effects of the change in accounting.

Under ASC 842, aright-of-use asset and lease liability is recorded for all leases and the statement of operations reflects the lease expense for operating leases and amortization/interest expense for financing leases. The balance sheet amount recorded for existing leases at the date of adoption of ASC 842 is calculated using the applicable incremental borrowing rate at the date of adoption. The adoption of the new standard resulted in the recording ofright-of-use assets and lease liabilities of $19.6 million and $20.9 million, respectively, as of January 1, 2019. Additionally, the Company reversed its deferred rent liability of $1.3 million as a result of the adoption. The adoption of the lease standard did not result in a cumulativecatch-up adjustment to the opening balance of retained earnings.

The new standard provided various practical expedients, which were assessed to determine the ultimate impact of the new standard upon adoption. The Company elected the package of practical expedients, which permits the Company to not reassess (1) whether any expired or existing contracts are or contain leases, (2) the lease classification for any expired or existing leases and (3) any initial direct costs for any existing leases as of the effective date. The Company also elected the practical expedients to not apply the recognition requirements in the standard to a lease that at commencement date has a lease term of twelve months or less and does not contain a purchase option that it is reasonably certain to exercise and to not separate lease and relatednon-lease components.

The Company leases its facilities undernon-cancelable operating leases.Right-of-use assets represent the right to use an underlying asset for the lease term, and lease liabilities represent the obligation to make lease payments arising from the lease.Right-of-use assets and lease liabilities are recognized at the commencement date based on the present value of lease payments over the

lease term. As most of the Company’s leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. Many of the Company’s lessee agreements include options to extend the lease, which are not included in the minimum lease terms unless they are reasonably certain to be exercised.

The Company’s operating lease expense was $2 million and $5.8 million for the three and nine months ended September 30, 2019. The Company’s operating lease expense was $1.9 million and $5.9 million for the three and nine months ended September 30, 2018, respectively.

During the second quarter of 2019, the Company entered into a new lease in its Singapore location with a lease liability of $779.

The weighted-average remainingnon-cancelable lease term for our operating leases was three years at September 30, 2019. The weighted-average discount rate was 4.0% at September 30, 2019.

The Company’s operating leases expire at various dates through 2024. The following shows the undiscounted cash flows for the remainder of 2019 and remaining years under operating leases at September 30, 2019:

Year Ending December 31,

  Operating
Lease
Commitments
 

2019

  $1,746 

2020

   6,072 

2021

   5,349 

2022

   2,262 

2023

   1,069 

2024 and thereafter

   954 
  

 

 

 
  $17,452 
  

 

 

 

15. Restructuring

During the second quarter of 2019, the Company committed to an action to restructure certain parts of the Company with the intent of aligning skills with the Company’s strategy and facilitating cost efficiencies and savings. As a result, certain headcount reductions were necessary. The Company incurred approximately $752 in restructuring charges during the second quarter of 2019. The restructuring charges reflect post-employment benefits and are reflected in theCondensed Consolidated Statements of Operationsas follows: $186 – Cost of subscription and support revenue; $107 - Cost of professional services and other revenue; $421 – Sales and Marketing; and $38 – Research and Development. The Company has paid all amounts due relating to the restructuring and does not expect to incur any additional restructuring charges related to this action.

ITEM 2.

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our condensed consolidated financial statements and related notes appearing elsewhere in this Quarterly Report on Form10-Q and our Annual Report on Form10-K for the year ended December 31, 2018.

Forward-Looking Statements

This Quarterly Report on Form

10-Q
contains “forward-looking statements” that involve risks and uncertainties, as well as assumptions that, if they never materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The statements contained in this Quarterly Report on Form
10-Q
that are not purely historical are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or Exchange Act. Such forward-looking statements include any expectation of earnings, revenue or other financial items; any statements of the plans, strategies and objectives of management for future operations; factors that may affect our operating results; statements related to adding employees; statements related to potential benefits of acquisitions; statements related to future capital expenditures; statements related to future economic conditions or performance; statements as to industry trends and other matters that do not relate strictly to historical facts or statements of assumptions underlying any of the foregoing. Forward-looking statements are often identified by the use of words such as, but not limited to, “anticipate,” “believe,” “can,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “will,” “plan,” “project,” “seek,” “should,” “target,” “will,” “would,” and similar expressions or variations intended to identify forward-looking statements. These statements are based on the beliefs and assumptions of our management based on information currently available to management. Such forward-looking statements are subject to risks, uncertainties and other important factors that could cause actual results and the timing of certain events to differ materially from future results expressed or implied by such forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those identified below, and those discussed in the section titled “Risk Factors” included in Item 1A of Part III of this Quarterly Report on Form
10-Q, our Annual Report on Form10-K for the year ended December 31, 2018
and the risks discussed in our other Securities and Exchange Commission, or SEC, filings. Furthermore, such forward-looking statements speak only as of the date of this report. Except as required by law, we undertake no obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements.

Forward-looking statements in this Quarterly Report on Form

10-Q
may include statements about:
our ability to achieve profitability;
our competitive position and the effect of competition in our industry;
our ability to retain and attract new customers;
our ability to penetrate existing markets and develop new markets for our services;
our ability to retain or hire qualified accounting and other personnel;
our ability to successfully integrate acquired businesses, including the online video platform assets of Ooyala, Inc. and certain of its subsidiaries that we acquired during 2019;
our ability to protect our intellectual property and operate our business without infringing upon the intellectual property rights of others;
our ability to maintain the security and reliability of our systems;
our estimates with regard to our future performance and total potential market opportunity;
our expectations regarding the potential impact of the
COVID-19
pandemic on our business, operations, and the markets in which we and our partners and customers operate;
our estimates regarding our anticipated results of operations, future revenue, bookings growth, capital requirements and our needs for additional financing; and
our goals and strategies, including those related to revenue and bookings growth.
3

Table of Contents
PART I. FINANCIAL INFORMATION
ITEM 1.
FINANCIAL STATEMENTS
Brightcove Inc.
Condensed Consolidated Balance Sheets
(unaudited)
 
June 30, 2020
  
December 31, 2019
 
 
(in thousands, except share
and per share data)
 
Assets
      
Current assets:
      
Cash and cash equivalents
 $
27,753
  $
22,759
 
Accounts receivable, net of allowance of $651 and $904 at June 30, 2020 and December 31, 2019, respectively
  
26,794
   
31,181
 
Prepaid expenses
  
8,986
   
5,171
 
Other current assets
  
8,340
   
6,713
 
         
Total current assets
  
71,873
   
65,824
 
Property and equipment, net
  
14,726
   
12,086
 
Operating lease
right-of-use
asset
  
13,340
   
16,912
 
Intangible assets, net
  
12,090
   
13,875
 
Goodwill
  
60,902
   
60,902
 
Other assets
  
3,524
   
3,268
 
         
Total assets
 $
176,455
  $
172,867
 
         
Liabilities and stockholders’ equity
      
Current liabilities:
      
Accounts payable
 $
11,283
  $
9,917
 
Accrued expenses
  
20,556
   
20,925
 
Operating lease liability
  
5,687
   
6,174
 
Deferred revenue
  
54,647
   
49,260
 
         
Total current liabilities
  
92,173
   
86,276
 
Operating lease liability, net of current portion
  
8,618
   
11,701
 
Debt
  
5,000
   
—  
 
Other liabilities
  
1,100
   
767
 
         
Total liabilities
  
106,891
   
98,744
 
Commitments and contingencies
(Note 10)
    
Stockholders’ equity:
      
Undesignated preferred stock, $0.001 par value; 5,000,000 shares authorized; 0 shares issued
  
—  
   
—  
 
Common stock, $0.001 par value; 100,000,000 shares authorized; 39,543,991 and 39,042,787 shares issued at June 30, 2020 and December 31, 2019, respectively
  
39
   
39
 
Additional
paid-in
capital
  
281,255
   
276,365
 
Treasury stock, at cost; 135,000 shares
  
(871
)  
(871
)
Accumulated other comprehensive loss
  
(1,086
)  
(785
)
Accumulated deficit
  
(209,773
)  
(200,625
)
         
Total stockholders’ equity
  
69,564
   
74,123
 
         
Total liabilities and stockholders’ equity
 $
176,455
  $
172,867
 
         
The accompanying notes are an integral part of these condensed consolidated financial statements.
4

Brightcove Inc.
Condensed Consolidated Statements of Operations
(unaudited)
 
Three Months Ended June 30,
  
Six Months Ended June 30,
 
 
2020
  
2019
  
2020
  
2019
 
 
(in thousands, except share and
per share data)
     
Revenue:
            
Subscription and support revenue
 $
45,617
  $
44,891
  $
90,275
  $
83,768
 
Professional services and other revenue
  
2,309
   
2,691
  $
4,304
   
5,650
 
                 
Total revenue
  
47,926
   
47,582
   
94,579
   
89,418
 
Cost of revenue:
            
Cost of subscription and support revenue
  
17,807
   
19,381
   
34,555
   
33,551
 
Cost of professional services and other revenue
  
2,092
   
2,228
   
3,986
   
4,804
 
                 
Total cost of revenue
  
19,899
   
21,609
   
38,541
   
38,355
 
                 
Gross profit
  
28,027
   
25,973
   
56,038
   
51,063
 
Operating expenses:
            
Research and development
  
9,131
   
7,629
   
17,984
   
15,023
 
Sales and marketing
  
13,383
   
16,827
   
27,557
   
31,083
 
General and administrative
  
6,407
   
5,979
   
12,939
   
11,240
 
Merger-related
  
259
   
2,620
   
5,768
   
5,552
 
                 
Total operating expenses
  
29,180
   
33,055
   
64,248
   
62,898
 
                 
Loss from operations
  
(1,153
)  
(7,082
)  
(8,210
)  
(11,835
)
Other (expense) income, net
  
(27
)  
19
   
(495
)  
(36
)
                 
Loss before income taxes
  
(1,180
)  
(7,063
)  
(8,705
)  
(11,871
)
Provision for income taxes
  
115
   
175
   
443
   
350
 
                 
Net loss
 $
(1,295
) $
(7,238
) $
(9,148
) $
(12,221
)
                 
Net loss per share
 -
basic and diluted
 $
(0.03
) $
(0.19
) $
(0.23
) $
(0.33
)
 
                 
Weighted-average number of common shares used in computing net loss per share
  
39,291,649
   
37,966,207
   
39,136,394
   
37,322,646
 
                 
The accompanying notes are an integral part of these condensed consolidated financial statements.
5

Brightcove Inc.
Condensed Consolidated Statements of Comprehensive Loss
(unaudited)
 
Three Months Ended June 30,
  
Six Months Ended June 30,
 
 
2020
  
2019
  
2020
  
2019
 
 
(in thousands)
     
Net loss
 $
(1,295
) $
(7,238
) $
(9,148
) $
(12,221
)
Other comprehensive income:
            
Foreign currency translation adjustments
  
158
   
39
   
 
(
301
)  
60
 
                 
Comprehensive loss
 $
(1,137
) $
(7,199
) $
(9,449
) $
(12,161
)
                 
The accompanying notes are an integral part of these condensed consolidated financial statements.
6

Brightcove Inc.
Condensed Consolidated Statements of Stockholders’ Equity
(unaudited)
(in thousands, except share data)
 
Three Months Ended June 30,
  
Six Months Ended June 30,
 
 
2020
  
2019
  
2020
  
2019
 
 
(in thousands, except share data)
     
Shares of common stock issued
            
Balance, beginning of period
  
39,105,853
   
36,908,051
   
39,042,787
   
36,752,469
 
Common stock issued upon acquisition
  
—  
   
1,056,763
   
—  
   
1,056,763
 
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units
  
438,138
   
255,029
   
501,204
   
410,611
 
                 
Balance, end of period
  
39,543,991
   
38,219,843
   
39,543,991
   
38,219,843
 
                 
Shares of treasury stock
            
Balance, beginning of period
  
(135,000
)  
(135,000
)  
(135,000
)  
(135,000
)
                 
                 
Balance, end of period
  
(135,000
)  
(135,000
)  
(135,000
)  
(135,000
)
                 
Par value of common stock issued
            
Balance, beginning of period
 $
39
  $
37
  $
39
  $
37
 
Common stock issued upon acquisition
  
—  
   
1
   
—  
   
1
 
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units
  
—  
   
—  
   
—  
   
—  
 
                 
Balance, end of period
 $
39
  $
38
  $
39
  $
38
 
                 
Value of treasury stock
            
Balance, beginning of period
 $
(871
) $
(871
) $
(871
) $
(871
)
                 
Balance, end of period
 $
(871
) $
(871
) $
(871
) $
(871
)
                 
Additional
paid-in
capital
            
Balance, beginning of period
 $
279,114
  $
253,244
  $
276,365
  $
251,122
 
Common stock issued upon acquisition
  
—  
   
8,865
   
—  
   
8,865
 
Withholding tax on restricted stock units vesting
  
(396
)  
—  
   
(396
)  
—  
 
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units
  
358
   
1,218
   
394
   
1,843
 
Stock-based compensation expense
  
2,179
   
1,438
   
4,892
   
2,935
 
                 
Balance, end of period
 $
281,255
  $
264,765
  $
281,255
  $
264,765
 
                 
Accumulated deficit
            
Balance, beginning of period
 $
(208,478
) $
(183,705
) $
(200,625
) $
(178,722
)
Net loss
  
(1,295
)  
(7,238
)  
(9,148
)  
(12,221
)
                 
Balance, end of period
 $
(209,773
) $
(190,943
) $
(209,773
) $
(190,943
)
                 
Accumulated other comprehensive loss
            
Balance, beginning of period
 $
(1,244
) $
(931
) $
(785
) $
(952
)
Foreign currency translation adjustment
  
158
   
39
   
(301
)  
60
 
                 
Balance, end of period
 $
(1,086
) $
(892
) $
(1,086
) $
(892
)
 
                 
Total stockholders’ equity
 $
69,564
  $
72,097
  $
69,564
  $
72,097
 
                 
The accompanying notes are an integral part of these condensed consolidated financial statements.
7

Brightcove Inc.
Condensed Consolidated Statements of Cash Flows
(unaudited)
 
Six Months Ended June 30,
 
 
2020
  
2019
 
 
(in thousands)
 
Operating activities
      
Net loss
 $(9,148) $
(12,221
)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
      
Depreciation and amortization
  
4,357
   
3,934
 
Stock-based compensation
  
4,716
   
2,783
 
Provision for reserves on accounts receivable
  
401
   
253
 
Changes in assets and liabilities:
      
Accounts receivable
  
4,055
   
(7,688
)
Prepaid expenses and other current assets
  
(5,357
)  
(1,892
)
Other assets
  
(300
)  
(435
)
Accounts payable
  
2,038
   
58
 
Accrued expenses
  
(577
)  
7,924
 
Operating leases
  
3
   
(162
)
Deferred revenue
  
5,112
   
3,565
 
         
Net cash provided by (used in) operating activities
  
5,300
   
(3,881
)
Investing activities
      
Purchases of property and equipment
  
(1,197
)  
(401
)
Cash paid for acquisition, net of cash acquired
  
—  
   
(3,300
)
Capitalized
internal-use
software costs
  
(3,839
)  
(2,372
)
         
Net cash used in investing activities
  
(5,036
)  
(6,073
)
Financing activities
      
Proceeds from exercise of stock options
  
394
   
1,843
 
Proceeds from debt
  
10,000
   
—  
 
Debt paydown  (5,000)  —   
Other financing activities
  
(429
)  
(117
)
         
Net cash provided by financing activities
  
4,965
   
1,726
 
Effect of exchange rate changes on cash and cash equivalents
  
(235
)  
131
 
         
Net increase (decrease) in cash and cash equivalents
  
4,994
   
(8,097
)
 
Cash and cash equivalents at beginning of period
  
22,759
   
29,306
 
         
Cash and cash equivalents at end of period
 $
 
27,753
  $
21,209
 
         
Supplemental disclosure of
non-cash
investing activities
      
Fair value of shares issued for acquisition of a business
 $
—  
  $
8,866
 
Supplemental disclosure of cash flow information
      
Cash paid for operating lease liabilities
 $
3,561
  $
 
3,718
 
         
The accompanying notes are an integral part of these condensed consolidated financial statements.
8

Brightcove Inc.
Notes to Condensed Consolidated Financial Statements
(unaudited)
(in thousands, except share and per share data, unless otherwise noted)
1. Business Description and Basis of Presentation
Business Description
Brightcove Inc. (the Company) is a leading global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner.
Basis of Presentation
The accompanying interim condensed consolidated financial statements are unaudited. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and related notes, together with Management’s Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company’s Annual Report on Form
10-K
for the year ended December 31, 2019.
The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, other than the changes to accounting for credit losses as described in Note 13, the unaudited condensed consolidated financial statements and notes have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2019 contained in the Company’s Annual Report on Form
10-K
and include all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the Company’s condensed consolidated financial statements for the three and six months ended June 30, 2020 and 2019. These interim periods are not necessarily indicative of the results to be expected for any other interim period or the full year.
The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that there are no material recognized or unrecognized subsequent events requiring disclosure, other than those disclosed in this Report on Form
10-Q.
As described in Note 13, the Company implemented a significant accounting policy upon the adoption of Accounting Standards Update (“ASU”)
 2016-13,
 Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments
 (“ASC 326”). As of June 30, 2020, other than the changes to the accounting for credit losses, the Company’s significant accounting policies and estimates, which are detailed in the Company’s Annual Report on Form
 10-K
 for the year ended December 31, 2019, have not changed.
2. Revenue from Contracts with Customers
The Company primarily derives revenue from the sale of its online video platform, which enables its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Revenue is derived from three primary sources: (1) the subscription to its technology and related support; (2) hosting, bandwidth and encoding services; and (3) professional services, which include initiation,
 set-up
 and customization services.
The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers.
                     
 
Accounts
Receivable, net
  
Contract Assets
(current)
  
Deferred
Revenue
(current)
  
Deferred
Revenue
(non-current)
  
Total Deferred
Revenue
 
Balance at December 31, 2019
 $
31,181
  $
1,871
  $
49,260
  $
299
  $
49,559
 
Balance at June 30, 2020
  
26,794
   
2,017
   
54,647
   
92
   
54,739
 
9

Revenue recognized during the three and six months ended June 30, 2020 from amounts included in deferred revenue at the beginning of the period was approximately $13.7 million and $38.9 million, respectively. During the three and six months ended June 30, 2020, the Company did not recognize a material amount of revenue from performance obligations satisfied or partially satisfied in previous periods.
The assets recognized for costs to obtain a contract were $7.4 million as of June 30, 2020 and $5.9 million as of December 31, 2019. Amortization expense recognized during the three and six months ended June 30, 2020 related to costs to obtain a contract was $1.8 million and $3.4 million, respectively. Amortization expense recognized during the three and six months ended June 30, 2019 related to costs to obtain a contract was $1.8 million and $3.7 million, respecti
v
ely.
Transaction Price Allocated to Future Performance Obligations
As of June 30, 2020, the total aggregate transaction price allocated to the unsatisfied performance obligations for subscription and support contracts was approximately $136.9 million, of which approximately $108.8
million is expected to be recognized over the next 12 months. The Company expects to recognize substantially all of the remaining unsatisfied performance obligations by December 2024.
3. Concentration of Credit Risk
The Company has no significant
 off-balance
 sheet risk, such as foreign exchange contracts, option contracts, or other foreign hedging arrangements. Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash, cash equivalents, trade accounts receivable and unbilled trade accounts receivable.
The Company maintains its cash and cash equivalents principally with accredited financial institutions of high credit standing. Although the Company deposits its cash with multiple financial institutions, its deposits, at times, may exceed federally insured limits. The Company generally has not experienced any material losses related to receivables from individual customers, or groups of customers. The Company does not require collateral. Due to these factors, no additional credit risk beyond amounts provided for collection losses is believed by management to be probable in the Company’s accounts receivable.
Please
see
Note 13 for more detail on how the Company assesses credit risk for trade accounts receivable and unbilled trade accounts receivable under ASC 326.
4. Concentration of Other Risks
The Company is dependent on certain content delivery network providers who provide digital media delivery functionality enabling the Company’s
 on-demand
 application service to function as intended for the Company’s customers and ultimate
 end-users.
 The disruption of these services could have a material adverse effect on the Company’s business, financial position, and results of operations.
5. Cash and Cash Equivalents
The Company considers all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. Management determines the appropriate classification of investments at the time of purchase, and
 re-evaluates
 such determination at each balance sheet date. The Company did 0t have any short-term or long-term investments at June 30, 2020 or December 31, 2019. The increase in cash and cash equivalents is primarily the result of the Company’s borrowing
, net of repayment
s
,
$5.0 million under an existing line of credit, as described in Note 11.
Cash and cash equivalents primarily consist of cash on deposit with banks and amounts held in interest-bearing money market accounts. Cash equivalents are carried at cost, which approximates their fair market value.
Cash and cash equivalents as of June 30, 2020 consist of the following:
                 
 
June 30, 2020
 
Description
 
Contracted
Maturity
  
Cost
  
Fair Market
Value
  
Balance Per
Balance Sheet
 
Cash
  
Demand
  $
27,712
  $
27,712
  $
27,712
 
Money market funds
  
Demand
   
41
   
41
   
41
 
                 
Total cash and cash equivalents
    $
27,753
  $
27,753
  $
27,753
 
                 
10

Cash and cash equivalents as of December 31, 2019 consist of the following:
 
December 31, 2019
 
Description
 
Contracted
Maturity
  
Cost
  
Fair Market
Value
  
Balance Per
Balance Sheet
 
Cash
  
Demand
  $
22,718
  $
22,718
  $
22,718
 
Money market funds
  
Demand
   
41
   
41
   
41
 
                 
Total cash and cash equivalents
    $
22,759
  $
22,759
  $
22,759
 
                 
6. Net Loss per Share
The Company calculates basic and diluted net loss per common share by dividing the net loss by the number of common shares outstanding during the period. The Company has excluded other potentially dilutive shares, which include warrants to purchase common stock and outstanding common stock options and unvested restricted stock units, from the number of common shares outstanding as their inclusion in the computation for all periods would be anti-dilutive due to net losses incurred. The following outstanding common shares have been excluded from the computation of dilutive net loss per share as of June 30, 2020 and 2019.
 
Three Months Ended June 30,
  
Six Months Ended June 30,
 
 
2020
  
2019
  
2020
  
2019
 
Options outstanding
  
2,372
   
2,624
   
2,372
   
2,624
 
Restricted stock units outstanding
  
3,580
   
3,187
   
3,580
   
3,187
 
7. Fair Value of Financial Instruments
The Company’s financial instruments carried at fair value were less than $0.1 million as of June 30, 2020 and December 31, 2019
.
8. Stock-based Compensation
The weighted-average fair value of options granted during the three months ended June 30, 2020 and 2019 was $3.76 and $4.53 per share, respectively. The weighted-average fair value of options granted during the six months ended June 30, 2020 and 2019 was $3.48 and $4.36 per share, respectively. The weighted-average assumptions utilized to determine such values are presented in the following table:
 
Three Months Ended June 30,
  
Six Months Ended June 30,
 
 
2020
  
2019
  
2020
  
2019
 
Expected life in years
  
6.3
   
6.1
   
6.2
   
6.2
 
Risk-free interest rate
  
0.62
%  
2.38
%  
1.03
%  
2.42
%
 
Volatility
  
48
%  
44
%  
46
%  
44
%
Dividend yield
  
—  
   
—  
   
—  
   
—  
 
As of June 30, 2020, there was $20.7 million of unrecognized stock-based compensation expense related to stock-based awards that is expected to be recognized over a weighted-average period of 2.08 years. The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three and six months ended June 30, 2020 and 2019:
 
Three Months Ended June 30,
  
Six Months Ended June 30,
 
 
2020
  
2019
  
2020
  
2019
 
Stock-based compensation:
            
Cost of subscription and support revenue
 $
123
  $
95
  $
313
  $
214
 
Cost of professional services and other revenue
  
90
   
68
   
170
   
152
 
Research and development
  
257
   
269
   
697
   
532
 
Sales and marketing
  
761
   
351
   
1,672
   
809
 
General and administrative
  
867
   
576
   
1,864
   
1,076
 
                 
 $
2,098
  $
1,359
  $
4,716
  $
2,783
 
                 
1
1

The following is a summary of the stock option activity during the six months ended June 30, 2020.
 
Number of
Shares
  
Weighted-Average
Exercise Price
  
Weighted-Average
Remaining
Contractual
Term (In Years)
  
Aggregate
Intrinsic
Value (1)
 
Outstanding at December 31, 2019
  
2,479,423
  $
8.96
       
Granted
  
79,920
   
7.76
       
Exercised
  
(61,096
)  
6.48
     $
108
 
Canceled
  
(126,007
)  
9.00
       
                 
Outstanding at June 30, 2020
  
2,372,240
  $
8.99
   
6.81
  $
852
 
                 
Exercisable at June 30, 2020
  
1,368,007
  $
8.70
   
5.67
  $
740
 
                 
(1)The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on June 30, 2020 of $7.88 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.
The following table summarizes the restricted stock unit activity during the six months ended June 30, 2020:
 
Shares
  
Weighted
Average Grant
Date Fair Value
 
Unvested at December 31, 2019
  
3,626,364
  $
9.03
 
Granted
  
746,295
   
7.95
 
Vested and issued
  
(438,484
)  
8.92
 
Canceled
  
(353,932
)  
8.52
 
         
Unvested at June 30, 2020
  
3,580,243
  $
8.81
 
         
The aggregate fair value of vested and issued RSUs for the six months ended June 30, 2020 was $4.2 million.
9. Income Taxes
For the three months ended June 30, 2020 and 2019, the Company recorded income tax expense of $115 and $175, respectively. For the six months ended June 30, 2020 and 2019, the Company recorded income tax expense of $443 and $350, respectively. The income tax expense relates principally to the Company’s foreign operations.
The Company is required to compute income tax expense in each jurisdiction in which it operates. This process requires the Company to project its current tax liability and estimate its deferred tax assets and liabilities, including net operating loss (“NOL”) and tax credit carry-forwards. In assessing the ability to realize the net deferred tax assets, management considers whether it is more likely than not that some portion or all of the net deferred tax assets will not be realized.
The Company has provided a valuation allowance against its remaining U.S. net deferred tax assets as of June 30, 2020 and December 31, 2019, based upon the level of historical U.S. losses and future projections over the period in which the net deferred tax assets are deductible, at this time, management believes it is more likely than not that the Company will not realize the benefits of these deductible differences.
10. Commitments and Contingencies
Legal Matters
The Company, from time to time, is party to litigation arising in the ordinary course of business. Management does not believe that the outcome of these claims will have a material adverse effect on the consolidated financial position, results of operations or cash flows of the Company based on the status of proceedings at this time.
1
2

Guarantees and Indemnification Obligations
The Company typically enters into indemnification agreements in the ordinary course of business. Pursuant to these agreements, the Company indemnifies and agrees to reimburse the indemnified party for losses and costs incurred by the indemnified party, generally the Company’s customers, in connection with patent, copyright, trade secret, or other intellectual property or personal right infringement claims by third parties with respect to the Company’s technology. The term of these indemnification agreements is generally perpetual after execution of the agreement. Based on when customers first subscribe for the Company’s service, the maximum potential amount of future payments the Company could be required to make under certain of these indemnification agreements is unlimited, however, more recently the Company has typically limited the maximum potential value of such potential future payments in relation to the value of the contract. Based on historical experience and information known as of June 30, 2020, the Company has not incurred any costs for the above guarantees and indemnities. The Company has received requests for indemnification from customers in connection with patent infringement suits brought against the customer by a third party. To date, the Company has not agreed that the requested indemnification is required by the Company’s contract with any such customer.
In certain circumstances, the Company warrants that its products and services will perform in all material respects in accordance with its standard published specification documentation in effect at the time of delivery of the licensed products and services to the customer for the warranty period of the product or service. To date, the Company has not incurred significant expense under its warranties and, as a result, the Company believes the estimated fair value of these agreements is immaterial.
11. Debt
On December 14, 2018, the Company entered into an amended and restated loan and security agreement with a lender (the “Loan Agreement”) providing for up to a $30.0 million asset based line of credit (the “Line of Credit”). Under the Line of Credit, the Company can borrow up to $30.0 million. Borrowings under the Line of Credit are secured by substantially all of the Company’s assets, excluding its intellectual property. Outstanding amounts under the Line of Credit accrue interest at a rate as follows: (i) for prime rate advances, the greater of (A) the prime rate and (B) 4%, and (ii) for LIBOR advances, the greater of (A) the LIBOR rate plus 225 basis points and (B) 4%. Under the Loan Agreement, the Company must comply with certain financial covenants, including maintaining a minimum asset coverage ratio. If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on
 non-GAAP
 operating measures. Failure to comply with these covenants, or the occurrence of an event of default, could permit the lenders under the Line of Credit to declare all amounts borrowed under the Line of Credit, together with accrued interest and fees, to be immediately due and payable. The Company was in compliance with all covenants under the Line of Credit as of June 30, 2020.
In March 2020, the Company borrowed $10.0 million on the Line of Credit in anticipation of any operating cash needs in light of
 COVID-19.
In June 2020 the Company
re
paid $5.0 million on the Line of Credit
.
The effective interest rate for the amounts borrowed on the Line of Credit was
4
% for the six months ended June 30, 2020. The Line of Credit matures in
December 2021
. The fair value of these borrowings,
net of amounts paid,
which are classified as Level 2, approximates their carrying value at June 30, 2020 as the instrument carries a variable rate of interest which reflects current market rates.
12. Segment Information
Geographic Data
Total revenue from unaffiliated customers by geographic area, based on the location of the customer, was as follows:
 
Three Months Ended June 30,
  
Six Months Ended June 30,
 
 
2020
  
2019
  
2020
  
2019
 
Revenue:
            
North America
 $
26,039
  $
25,708
  $
51,038
  $
47,521
 
Europe
  
8,427
   
8,167
   
16,888
   
14,636
 
Japan
  
5,554
   
5,146
   
11,656
   
11,334
 
Asia Pacific
  
7,714
   
8,091
   
14,584
   
15,363
 
Other
  
192
   
470
   
413
   
564
 
                 
Total revenue
 $
47,926
  $
47,582
  $
94,579
  $
89,418
 
                 
North America is comprised of revenue from the United States, Canada and Mexico. Revenue from customers located in the United States was $23,992 and $23,966 during the three months ended June 30, 2020 and 2019, respectively. Revenue from customers
1
3

located in the United States was $46,962 and $44,372 during the six months ended June 30, 2020 and 2019, respectively. Other than the United States and Japan, no other country contributed more than 10% of the Company’s total revenue during the three and six months ended June 30, 2020 and 2019.
As of June 30, 2020 and December 31, 2019, property and equipment at locations outside the U.S. was not material.
13. Recently Issued and Adopted Accounting Standards
In June 2016, the FASB issued ASU No.
 2016-13,
 which requires measurement and recognition of expected credit losses for financial assets held. Effective January 1, 2019, the Company adopted ASC 326 using the transition method introduced by ASU
 2016-13.
 The adoption of ASC 326 did not result in an adjustment to the estimated allowance as of December 31, 2019.
Under ASC 326, the Company changed its policy for assessing credit losses to include consideration of a broader range of information to estimate credit losses over the life of its financial assets. As of June 30, 2020, the financial assets of the Company within the scope of the assessment comprised trade accounts receivable (“AR”) and unbilled trade accounts receivable. Unbilled trade accounts receivable (“UAR”) is reflected in Other Current Assets on the Company’s Condensed Consolidated Balance Sheets and was $2.0 million as of June 30, 2020 and December 31, 2019.
The Company uses the aging method to estimate its expected credit losses on AR and UAR. In order to estimate expected credit losses, the Company assessed recent historical experience, current economic conditions and any reasonable and supportable forecasts to identify risk characteristics that are shared within the financial asset. These risk characteristics are then used to bifurcate the aging method into risk pools. Historical credit loss for each risk pool is then applied to the current period aging as presented in the identified risk pools to determine the needed reserve allowance. In the absence of current economic conditions and/or forecasts that may affect future credit losses, the Company has determined that recent historical experience provides the best basis for estimating credit losses. As of June 30, 2020, the Company estimates the life of its AR as
 5
0
-6
0
 days. This estimate is based on the Company’s historical experience for days sales outstanding (“DSO”).
The information obtained from assessing historical experience, current economic conditions and reasonable and supportable forecasts were used to identify risk characteristics that can affect future credit loss experience. The historical analysis yielded one material risk factor, the geographical location of the customer. Specifically, historical experience showed that AR that was due from customers in the Asia Pacific region had experienced more credit losses than the other geographic areas listed in
Note
12. Europe and Japan had significantly less credit loss experience when compared to Asia Pacific while North America’s credit loss experience was commensurate with the proportion of total AR that North America’s AR comprised. There were no other significant risk characteristics identified in the review of historical experience.
The Company’s assessment of current economic conditions and reasonable and supportable forecasts included an assessment of customer industries affected by
 COVID-19.
 Based on available information, the Company identified the following customer industries as being significantly affected by
 COVID-19,
 in no particular order: restaurants, hospitality, tourism, sports, travel and consumer goods. The Company assessed the relevant and supportable information available and estimated and recorded approximately $0.2 million increase in the provision for credit losses due to
 COVID-19.
 The Company will continue to assess the
 COVID-19
 risk to its AR for the duration of the pandemic.
The following details the changes in the Company’s reserve allowance for estimated credit losses for AR for the period:
 
Allowance for Credit Losses
 
 
(in thousands)
 
Balance as of December 31, 2019
 $
904
 
Current provision for credit losses
  
310
 
Write-offs against allowance
  
(563
)
Recoveries
  
—  
 
Balance as of June 30, 2020
 $
651
 
     
Estimated credit losses for UAR were not material.
1
4

Estimating credit losses based on risk characteristics requires significant judgment by the Company. Significant judgments include, but are not limited to: assessing current economic conditions and the extent to which they would be relevant to the existing characteristics of the company’s financial assets, the estimated life of financial assets, and the level of reliance on historical experience in light of economic conditions. The Company will have to continually review and update, when necessary, its historical risk characteristics that are meaningful to estimating credit losses, any new risk characteristics that arise in the natural course of business, and the estimated life of its financial assets.
14. Restructuring
During the first half of 2020, the Company committed to an action to restructure certain parts of the Company with the intent of aligning skills with the Company’s strategy and facilitating cost efficiencies and savings. As a result, certain headcount reductions were necessary. The Company incurred approximately $1.1
million
and $1.3
 million
, respectively, in restructuring charges during the three and six months ended June 30, 2020. The restructuring charges reflect post-employment benefits and are reflected in the
Condensed Consolidated Statements of Operations
as follows: $1.1
million – Research and Development; $130
 thou
s
and
 -
 General and Administrative; $51
thousand– Cost of subscription and support:
and
$
23
thousand– Sales and Marketing. As of June 30, 2020 the Company had accrued
$
831
thousand related to this action, which is expected to be paid in the next three to four months.
15

ITEM 2.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our condensed consolidated financial statements and related notes appearing elsewhere in this Quarterly Report on Form
10-Q
and our Annual Report on Form
10-K
for the year ended December 31, 2019.
Company Overview

We are a leading global provider of cloud-based services for video. We were incorporated in Delaware in August 2004 and our headquarters are in Boston, Massachusetts. Our suite of products and services reduce the cost and complexity associated with publishing, distributing, measuring and monetizing video across devices.

Brightcove Video Cloud, or Video Cloud, our flagship product, released in 2006, is the world’s leading online video platform. Video Cloud enables our customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Brightcove Zencoder, or Zencoder, is a cloud-based video encoding service. Brightcove SSAI, or SSAI, is an innovative, cloud-based ad insertion and video stitching service that addresses the limitations of traditional online video ad insertion technology. Brightcove Player, or Player, is a cloud-based service for creating and managing video player experiences. Brightcove OTT Flow, or OTT Flow is a service for media companies and content owners to rapidly
deployhigh-quality, direct-to-consumer, liveand on-demand video services
across platforms. Brightcove Video Marketing Suite, or Video Marketing Suite, is a comprehensive suite of video technologies designed to address the needs of marketers to drive awareness, engagement and conversion. Brightcove Enterprise Video Suite, or Enterprise Video Suite, is an enterprise-class platform for internal communications, employee training, live streaming, marketing and ecommerce videos.

We also have a number of modular solutions for customers, including Brightcove Zencoder, or Zencoder, which is a cloud-based video encoding service. Brightcove SSAI, or SSAI, is an innovative, cloud-based ad insertion and video stitching service that addresses the limitations of traditional online video ad insertion technology. Brightcove Player, or Player, is a cloud-based service for creating and managing video player experiences.
In September 2019, we released Brightcove Beacon, which is a purpose-built app that enables companies to deliver and launch premium OTT video experiences quickly and cost effectively across mobile, web, smart TVs and connected TVs, all with the flexibility of multiple monetization models. In January 2020, we released Brightcove Campaign, which is a purpose-built app that enables marketers to easily create video-driven marketing campaigns that yield insightful data with the ability to compare video performance to a variety of industry benchmarks.
Our philosophy for the next few years will continue to be to invest in our product strategy and development, sales,and
go-to-market
activities
to support our long-term revenue growth. We believe these investments will help us address some of the challenges facing our business such as demand for our products by existing and potential customers, rapid technological change in our industry, increased competition and resulting price sensitivity. These investments include support for the expansion of our infrastructure within our hosting facilities, the hiring of additional technical and sales personnel, the innovation of new features for existing products and the development of new products. We believe this strategy will help us retain our existing customers, increase our average annual subscription revenue per premium customer and lead to the acquisition of new customers. Additionally, we believe customer growth will enable us to achieve economies of scale which will reduce our cost of goods sold, research and development and general and administrative expenses as a percentage of total revenue.

On April 1, 2019, we purchased the online video platform assets of Ooyala, Inc. (“Ooyala”), which included the online video platform customers, Ooyala’s technology and Ooyala’s operations in Guadalajara, Mexico. We discuss the effect of the Ooyala transaction, when applicable, in our discussion and analysis of the financial condition and results of operations below. We are currently transitioning the acquired customers to our technology as we feel that our cloud-based services will add value to the acquired customers.

On August 1, 2019, we completed an acquisition of a company to help expand our offerings in key market segments. Revenue and earnings attributable to the August 1,2019 acquisition were not material.

As of SeptemberJune 30, 2019,2020, we had 596607 employees and 3,7203,423 customers, of which 2,3622,279 used our premium offerings and 1,3581,144 used our volume offerings. As of SeptemberJune 30, 2018,2019, we had 495547 employees and 3,8673,761 customers, of which 2,2272,350 used our premium offerings and 1,6401,411 used our volume offerings.

We generate revenue by offering our products to customers on a subscription-based, software as a service, or SaaS, model. Our revenue grew from $124.0$89.4 million in the ninesix months ended SeptemberJune 30, 20182019 to $136.9$94.6 million in the ninesix months ended SeptemberJune 30, 2019,2020, primarily related to $12.1 million of incremental revenue from the Ooyala Acquisitionacquisition that was completed on April 1, 2019 and, to a lesser extent, an increase in sales of Video Cloudour premium offerings to both new and existing customers. Our consolidated net loss was $15.2$9.1 million and $11.4$12.2 million for the ninesix months ended SeptemberJune 30, 2020 and 2019, and 2018, respectively. Net income from the Ooyala Acquisition was approximately $1.4 million in the nine months ended September 30, 2019. Included in the consolidated net loss for the ninesix months ended SeptemberJune 30, 2020 was merger-related expense, stock-based compensation expense, and amortization of acquired intangible assets of $5.8 million, $4.7 million, and $1.8 million, respectively. Included in consolidated net loss for the six months ended June 30, 2019 was merger-related expense, stock-based compensation expense and amortization of acquired intangible assets of $8.1$5.6 million, $4.5$2.8 million and $2.2$1.3 million, respectively. Included in consolidated net loss for
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For the ninesix months ended SeptemberJune 30, 2018 was stock-based compensation expense2020 and amortization of acquired intangible assets of $5.0 million and $1.9 million, respectively.

For the nine months ended September 30, 2019, and 2018, our revenue derived from customers located outside North America was 48%46% and 46%47%, respectively. We expect the percentage of total net revenue derived from outside North America to increase in future periods as we continue to expand our international operations.

Key Metrics

We regularly review a number of metrics, including the following key metrics, to evaluate our business, measure our performance, identify trends affecting our business, formulate financial projections and make strategic decisions.

Number of Customers. We define our number of customers at the end of a particular quarter as the number of customers generating subscription revenue at the end of the quarter. We believe the number of customers is a key indicator of our market penetration, the productivity of our sales organization and the value that our products bring to our customers. We classify our customers by including them in either premium or volume offerings. Our premium offerings include our premium Video Cloud customers (Enterprise and Pro editions), our Zencoder customers (other than Zencoder customerson month-to-month contractsand pay-as-you-go contracts), our SSAI customers, our Player customers, our OTT Flow customers, our Video Marketing Suite customers and our Enterprise Video Suite customers. Our volume offerings include our Video Cloud Express customers and our Zencoder customerson month-to-month contractsand pay-as-you-go contracts.

Number of Customers
. We define our number of customers at the end of a particular quarter as the number of customers generating subscription revenue at the end of the quarter. We believe the number of customers is a key indicator of our market penetration, the productivity of our sales organization and the value that our products bring to our customers. We classify our customers by including them in either premium or volume offerings. Our premium offerings include our premium Video Cloud customers (Enterprise and Pro editions), our Zencoder customers (other than Zencoder customers on
month-to-month
contracts and
pay-as-you-go
contracts), our SSAI customers, our Player customers, our OTT Flow customers, our Video Marketing Suite customers, our Enterprise Video Suite customers, our Brightcove Beacon customers and our Brightcove Campaign customers. Our volume offerings include our Video Cloud Express customers and our Zencoder customers on
month-to-month
contracts and
pay-as-you-go
contracts.
As of SeptemberJune 30, 2019,202
0, we had 3,7203,423 customers, of which 2,3622,279 used our premium offerings and 1,3581,144 used our volume offerings. As of SeptemberJune 30, 2018,2019, we had 3,8673,761 customers, of which 2,2272,350 used our premium offerings and 1,6401,411 used our volume offerings.Our
go-to-market
focus and growth strategy is to expand our premium customer base, as we believe our premium customers represent a greater opportunity for our solutions. VolumePremium customers decreased compared to the prior period due to some customers deciding to switch to in-house solutions or other third-party solutions and some customers acquired in the Ooyala acquisition deciding not to switch to our solution. V
olume customers decreased in recent periods primarily due to our discontinuation of the promotional Video Cloud Express offering. As a result, we have experienced attrition of this base level offering without a corresponding addition of customers. We expect customers using our volume offerings to continue to decrease in 20192020 and beyond as we continue to focus on the market for our premium solutions.

Recurring Dollar Retention Rate. We assess our ability to retain customers using a metric we refer to as our recurring dollar retention rate. We calculate the recurring dollar retention rate by dividing the retained recurring value of subscription revenue for a period by the previous recurring value of subscription revenue for the same period. We define retained recurring value of subscription revenue as the committed subscription fees for all contracts that renew in a given period, including any increase or decrease in contract value. We define previous recurring value of subscription revenue as the recurring value from committed subscription fees for all contracts that expire in that same period. We typically calculate our recurring dollar retention rate on a monthly basis. Recurring dollar retention rate provides visibility into our ongoing revenue. During the nine months ended September 30, 2019 and 2018, the recurring dollar retention rate was 89% and 97%, respectively.

Average Annual Subscription Revenue Per Premium Customer. We define average annual subscription revenue per premium customer as the total subscription revenue from premium customers for an annual period, excluding professional services revenue, divided by the average number of premium customers for that period. We believe that this metric is important in understanding subscription revenue for our premium offerings in addition to the relative size of premium customer arrangements. As our Starter edition has a price point of $199 or $499 per month, we disclose the average annual subscription revenue per premium customer separately for Starter edition customers and all other premium customers.

Backlog. We define backlog as the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied, excluding professional service engagements. We believe that this metric is important in understanding future business performance. As of September 30, 2019, the total backlog for subscription and support contracts was approximately $125.7 million, of which approximately $100.6 million is expected to be recognized over the next 12 months. As of September 30, 2018, the total backlog for subscription and support contracts was approximately $108 million, of which approximately $86 million was expected to be recognized over the next 12 months.

Recurring Dollar Retention Rate
. We assess our ability to retain customers using a metric we refer to as our recurring dollar retention rate. We calculate the recurring dollar retention rate by dividing the retained recurring value of subscription revenue for a period by the previous recurring value of subscription revenue for the same period. We define retained recurring value of subscription revenue as the committed subscription fees for all contracts that renew in a given period, including any increase or decrease in contract value. We define previous recurring value of subscription revenue as the recurring value from committed subscription fees for all contracts that expire in that same period. We typically calculate our recurring dollar retention rate on a monthly basis. Recurring dollar retention rate provides visibility into our ongoing revenue. During the six months ended June 30, 2020 and 2019, the recurring dollar retention rate was 84% and 90%, respectively.
Average Annual Subscription Revenue Per Premium Customer
. We define average annual subscription revenue per premium customer as the total subscription revenue from premium customers for an annual period, excluding professional services revenue, divided by the average number of premium customers for that period. We believe that this metric is important in understanding subscription revenue for our premium offerings in addition to the relative size of premium customer arrangements. As our Starter edition has a price point of $199 or $499 per month, we disclose the average annual subscription revenue per premium customer separately for Starter edition customers and all other premium customers.
Backlog
. We define backlog as the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied, excluding professional service engagements. We believe that this metric is important in understanding future business performance. As of June 30, 2020, the total backlog for subscription and support contracts was approximately $136.9 million, of which approximately $108.8 million is expected to be recognized over the next 12 months. As of June 30, 2019, the total backlog for subscription and support contracts was approximately $134.2 million, of which approximately $107.6 million was expected to be recognized over the next 12 months.
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The following table includes our key metrics for the periods presented:

   Nine Months Ended September 30, 
   2019  2018 

Customers (at period end)

   

Premium

   2,362   2,227 

Volume

   1,358   1,640 
  

 

 

  

 

 

 

Total customers (at period end)

   3,720   3,867 
  

 

 

  

 

 

 

Recurring dollar retention rate

   89  97

Average annual subscription revenue per premium customer, excluding Starter edition customers (in thousands)

  $82.0  $74.7 

Average annual subscription revenue per premium customer for Starter edition customers only (in thousands)

  $4.6  $4.8 

Total backlog, excluding professional services engagements (in millions)

  $125.7  $108.0 

Total backlog to be recognized over next 12 months, excluding professional services engagements (in millions)

  $100.6  $86.0 

         
   
Six Months Ended June 30,
 
   
2020
  
2019
 
Customers (at period end)
   
Premium
   2,279   2,350 
Volume
   1,144   1,411 
  
 
 
  
 
 
 
Total customers (at period end)
   3,423   3,761 
  
 
 
  
 
 
 
Recurring dollar retention rate
   84  90
Average annual subscription revenue per premium customer, excluding Starter edition customers (in thousands)
  $86.4  $80.8 
Average annual subscription revenue per premium customer for Starter edition customers only (in thousands)
  $4.5  $4.5 
Total backlog, excluding professional services engagements (in millions)
  $136.9  $134.2 
Total backlog to be recognized over next 12 months, excluding professional services engagements (in millions)
  $108.8  $107.6 
COVID-19
Update
While the implications of
the COVID-19 pandemic
remain uncertain, we plan to continue to make investments to support business growth. We believe that the growth of our business is dependent on many factors, including our ability to expand our customer base, increase adoption of our product offerings within existing customers, develop new products and applications to extend the functionality of our products and provide a high level of customer service. We expect to invest in sales and marketing to support customer growth. We also expect to invest in research and development as we continue to introduce new products and applications to extend the functionality of our products. We intend to maintain a high level of customer service and support which we consider critical for our continued success. We also expect to continue to incur general and administrative expenses to support our business and to maintain the infrastructure required to be a public company. We expect to use our cash flow from operations and, if necessary, our credit facility to fund operations.
See the section titled “Risk Factors” included under Part II, Item 1A below for further discussion of the possible impact of the
COVID-19
pandemic on our business.
Components of Consolidated Statements of Operations

Revenue

Subscription and Support Revenue
 — We generate subscription and support revenue from the sale of our products.

Video Cloud is offered in two product lines. The first product line is comprised of our premium product editions. All premium editions include functionality to publish and distribute video to Internet-connected devices, with higher levels of premium editions providing additional features and functionality. Customer arrangements are typically one year contracts, which include a subscription to Video Cloud, basicsupport and a
pre-determined
amount of video streams, bandwidth, transcoding and storage. We also offer gold support or platinum support to our premium customers for an additional fee, which includes extended phone support. The pricing for our premium editions is based on the value of our software, as well as the number of users, accounts and usage, which is comprised of video streams, bandwidth, transcoding and storage. Should a customer’s usage exceed the contractual entitlements, the contract will provide the rate at which the customer must pay for actual usage above the contractual entitlements. The second product line is comprised of our volume product edition. Our volume editionstarget small and
medium-sized
businesses, or SMBs.
The volume editions provide customers with the same basic functionality that is offered in our premium product editions but have been designed for customers who have lower usage requirements and do not typically require advanced features and functionality. We discontinued the lower level pricing options for the Express edition of our volume offering and expect the total number of customers using the Express edition to continue to decrease. Customers who purchase the volume editionsgenerally enter into
month-to-month
agreements. Volume
 customers are generally billed on a monthly basis and pay via a credit card.

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Zencoder is offered to customers on a subscription basis, with either committed
contractsor pay-as-you-go contracts. The
pricing is based on usage, which is comprised of minutes of video processed. The committed contracts include a fixed number of minutes of video processed. Should a customer’s usage exceed the contractual entitlements, the contract will provide the rate at which the customer must pay for actual usage above the contractual entitlements. Zencoder customers are considered premium customers other than Zencodercustomers on
month-to-month
contracts
or
pay-as-you-go
contracts, which
are considered volume customers.

SSAI is offered to customers on a subscription basis, with varying levels of functionality, usage entitlements and support based on the size and complexity of a customer’s needs.

Player is offered to customers on a subscription basis. Customer arrangementsare typically

one-year
contracts, which include a subscription to Player, basic supportand a pre-determined amount of video streams. We also offer gold support or platinum support to our Player customers for an additional fee, which includes extended phone support. The pricing for Player is based on the number of users, accounts and usage, which is comprised of video streams. Should a customer’s usage exceed the contractual entitlements, the contract will provide the rate at which the customer must pay for actual usage above the contractual entitlements.

OTT Flow, isBrightcove Beacon and Brightcove Campaign are each offered to customers on a subscription basis, with varying levels of functionality, usage entitlements and support based on the size and complexity of a customer’s needs. Customer arrangements aretypically
one-year
contracts.

Video Marketing Suite and Enterprise Video Suite are offered to customers on a subscription basis in Starter, Pro and Enterprise editions. The Pro and Enterprise customer arrangements aretypically one-year contracts, which typically include a subscription to Video Cloud, Gallery, Brightcove Social (for Video Marketing Suite customers) or Brightcove Live (for Enterprise Video Suite customers), basic support anda
pre-determined
amount
of video streams or plays (for Video Marketing Suite customers), viewers (for Enterprise Video Suite customers), bandwidth and storage or videos. We also generally offer gold support or platinum support to these customers for an additional fee, which includes extended phone support. The pricing for our Pro and Enterprise editions is based on the number of users, accounts and usage, which is comprised of video streams or plays, viewers, bandwidth and storage or videos. Should a customer’s usage exceed the contractual entitlements, the contract will provide the rate at which the customer must pay for actual usage above the contractual entitlements, or will require the customer to upgrade its package upon renewal. The Starter edition provides customers with the same basic functionality that is offered in our Pro and Enterprise editions but has been designed for customers who have lower usage requirements and do not typically seek advanced features and functionality. Customers who purchase the Starter edition may enterinto one-year agreementsor
month-to-month
agreements.
Starter customerswith
month-to-month
agreements
are generally billed on a monthly basis and pay via a credit card.

All Brightcove Beacon, Brightcove Campaign, SSAI, Player, OTT Flow, Video Marketing Suite and Enterprise Video Suite customers are considered premium customers.

Professional Services and Other Revenue
— Professional services and other revenue consists of services such as implementation, software customizations and project management for customers who subscribe to our premium editions. These arrangements are priced either on a fixed fee basis with a portion due upon contract signing and the remainder due when the related services have been completed, or on a time and materials basis.

Cost of Revenue

Cost of subscription, support and professional services revenue primarily consists of costs related to supporting and hosting our product offerings and delivering our professional services. These costs include salaries, benefits, incentive compensation and stock-based compensation expense related to the management of our data centers, our customer support team and our professional services staff. In addition to these expenses, we incur third-party service provider costs such as data center and content delivery network, or CDN, expenses, allocated overhead, depreciation expense and amortization ofcapitalized
internal-use
software
development costs and acquired intangible assets. We allocate overhead costs such as rent, utilities and supplies to all departments based on relative headcount. As such, general overhead expenses are reflected in cost of revenue in addition to each operating expense category. The costs associated with providing professional services are significantly higher as a percentage of related revenue than the costs associated with delivering our subscription and support services due to the labor costs of providing professional services.

Cost of revenue increased in absolute dollars from the first nine months of 2018 to the first nine months of 2019.

In future periods we expect our cost of revenue will increase in absolute dollars as our revenue increases. Cost of revenue as a percentage of revenue could fluctuate from period to period depending on the number of our professional services engagements and
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any associated costs relating to the delivery of subscription services and the timing of significant expenditures. To the extent that our customer base grows, we intend to continue to invest additional resources in expanding the delivery capability of our products and other services. The timing of these additional expenses could affect our cost of revenue, both in terms of absolute dollars and as a percentage of revenue, in any particular quarterly or annual period.

Operating Expenses

We classify our operating expenses as follows:

Research and Development
. Research and development expenses consist primarily of personnel and related expenses for our research and development staff, including salaries, benefits, incentive compensation and stock-based compensation, in addition to the costs associated with contractors and allocated overhead. We have focused our research and development efforts on expanding the functionality and scalability of our products and enhancing their ease of use, as well as creating new product offerings. We expect research and development expenses to increase in absolute dollars as we intend to continue to periodically release new features and

functionality, expand our product offerings, continue the localization of our products in various languages, upgrade and extend our service offerings, and develop new technologies. Over the long term, we believe that research and development expenses as a percentage of revenue will decrease, but will vary depending upon the mix of revenue from new and existing products, features and functionality, as well as changes in the technology that our products must support, such as new operating systems or new Internet-connected devices.

Sales and Marketing
. Sales and marketing expenses consist primarily of personnel and related expenses for our sales and marketing staff, including salaries, benefits, incentive compensation, commissions, stock-based compensation and travel costs, amortization of acquired intangible assets, in addition to costs associated with marketing and promotional events, corporate communications, advertising, other brand building and product marketing expenses and allocated overhead. Our sales and marketing expenses have increased in absolute dollars in each of the last three years. We intend to continue to invest in sales and marketing and expand the sale of our product offerings within our existing customer base, build brand awareness and sponsor additional marketing events. Accordingly, we expect sales and marketing expense to continue to be our most significant operating expense in future periods. Over the long term, we believe that sales and marketing expense as a percentage of revenue will decrease, but will vary depending upon the mix of revenue from new and existingcustomers and
from small, medium-sized and enterprise
customers, as
well as changes in the productivity of our sales and marketing programs.

General and Administrative
. General and administrative expenses consist primarily of personnel and related expenses for executive, legal, finance, information technology and human resources functions, including salaries, benefits, incentive compensation and stock-based compensation. General and administrative expenses also include the costs associated with professional fees, insurance premiums, other corporate expenses and allocated overhead. Over the long term, we believe that general and administrative expenses as a percentage of revenue will decrease.

Merger-related
. Merger-related costs consistedconsist of expenses incurred during the three and nine months ended September 30, 2019 of $2.5 million and $8.1 million, respectively. The majority of the costs were the result of the acquisition of the online video platform assets of Ooyala Inc. and certain of its subsidiaries, and costs related to the transition of Ooyala customers to the Company’s technology,mergers and to a lesser extent,acquisitions, integration costs related to the August 1, 2019 acquisition.

and general corporate development activities.

Other (Expense) Income, (Expense), net

Other expense(expense) income consists primarily of interest expense from our credit facility, interest income earned on our cash, cash equivalents, and foreign exchange gains and losses.

Income Taxes

As part of the process of preparing our consolidated financial statements, we are required to estimate our taxes in each of the jurisdictions in which we operate. We account for income taxes in accordance with the asset and liability method. Under this method, deferred tax assets and liabilities are recognized based on temporary differences between the financial reporting and income tax bases of assets and liabilities using statutory rates. In addition, this method requires a valuation allowance against net deferred tax assets if, based upon the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. We have provided a valuation allowance against our existing U.S. net deferred tax assets at December 31, 2018. We maintain net deferred tax liabilities for temporary differences related to our foreign subsidiaries.

2019.

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Stock-Based Compensation Expense

Our cost of revenue, research and development, sales and marketing, and general and administrative expenses include stock-based compensation expense. Stock-based compensation expense represents the grant date fair value of outstanding stock options and restricted stock awards, which is recognized as expense over the respective stock option and restricted stock award service periods. For the three months ended SeptemberJune 30, 20192020 and 2018,2019, we recorded $1.7$2.1 million and $1.5$1.4 million, respectively, of stock-based compensation expense. For the ninesix months ended SeptemberJune 30, 20192020 and 2018,2019, we recorded $4.5$4.7 million and $5.0$2.8 million, respectively, of stock-based compensation expense. We expect stock-based compensation expense to increase in absolute dollars in future periods.

Foreign Currency Translation

With regard to our international operations, we frequently enter into transactions in currencies other than the U.S. dollar. As a result, our revenue, expenses and cash flows are subject to fluctuations due to changes in foreign currency exchange rates, particularly changes in the euro, British pound, Australian dollar, and Japanese yen. In periods when the U.S. dollar declines in value as compared to the foreign currencies in which we conduct business, our foreign currency-based revenue and expenses generally increase in value when translated into U.S. dollars. We expect the percentage of total net revenue derived from outside North America to increase in future periods as we continue to expand our international operations.

Critical Accounting Policies and Estimates

Our consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Our actual results may differ from these estimates under different assumptions or conditions.

We consider the assumptions and estimates associated with revenue recognition, leases, income taxes, business combinations, intangible assets and goodwill to be our critical accounting policies and estimates.

We adopted ASC 842 on January 1, 2019. Refer to Note 14 for further information on our critical accounting policy relating to leases.

Other than the changes to the accounting for leases under ASC 842, we believe that our significant accounting policies have not materially changed from those described in the notes to our audited consolidated financial statements included in our Annual Report on Form10-K for the year ended December 31, 2018.

For a detailed explanation of the judgments made in these areas, refer to “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on
Form10-K for
the year ended December 31, 2018,2019, which we filed with the Securities and Exchange Commission on February 27, 2020.
21 2019.


Table of Contents
Results of Operations

As described above in
“COVID-19
Update”, the ultimate extent of the impact of any epidemic, pandemic, outbreak or other public health crisis on our results of operations will depend on future developments, which are highly uncertain, including new information that may emerge concerning the severity of the
current COVID-19 pandemic
or other public health crisis and actions taken to contain or prevent the further spread, among others. Accordingly, we cannot fully predict the extent to which our business and results of operations will be affected; however we expect
the COVID-19 pandemic
to continue to impact our operations in several ways. Our discussion of these risks is detailed in the section titled “Risk Factors” included under Part II, Item 1A below.
The following tables set forth our results of operations for the periods presented. The data has been derived from the unaudited condensed consolidated financial statements contained in this Quarterly Report on
Form10-Q which,
in the opinion of our management, reflect all adjustments, consisting only of normal recurring adjustments, necessary to present fairly the financial position and results of operations for the interim periods presented.
Theperiod-to-period comparison
of financial results is not necessarily indicative of future results. This information should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on
Form10-K for
the year ended December 31, 2018.

   Three Months Ended
September 30,
   Nine Months Ended
September 30,
 
   2019   2018   2019   2018 
   (in thousands, except share and per share data) 

Revenue:

        

Subscription and support revenue

  $45,424   $37,442   $129,192   $113,176 

Professional services and other revenue

   2,010    3,679    7,660    10,793 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

   47,434    41,121    136,852    123,969 

Cost of revenue:

        

Cost of subscription and support revenue

   16,686    13,142    50,237    39,723 

Cost of professional services and other revenue

   1,628    3,176    6,432    10,424 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total cost of revenue

   18,314    16,318    56,669    50,147 
  

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

   29,120    24,803    80,183    73,822 

Operating expenses:

        

Research and development

   8,127    8,314    23,150    23,832 

Sales and marketing

   14,567    14,009    45,650    42,508 

General and administrative

   6,245    5,621    17,485    18,056 

Merger-related

   2,539    —      8,091    —   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

   31,478    27,944    94,376    84,396 
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

   (2,358   (3,141   (14,193   (10,574

Other expense, net

   (441   (217   (477   (427
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss before income taxes

   (2,799   (3,358   (14,670   (11,001

Provision for income taxes

   171    144    521    410 
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

  $(2,970  $(3,502  $(15,191  $(11,411
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss per share - basic and diluted

  $(0.08  $(0.10  $(0.40  $(0.32
  

 

 

   

 

 

   

 

 

   

 

 

 

Weighted-average number of common shares used in computing net loss per share

   38,564,314    36,212,246    37,738,739    35,564,311 
  

 

 

   

 

 

   

 

 

   

 

 

 

2019.

   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
   
2020
   
2019
   
2020
   
2019
 
   
(in thousands, except share and
per share data)
         
Revenue:
        
Subscription and support revenue
  $45,617   $44,891   $90,275   $83,768 
Professional services and other revenue
   2,309    2,691    4,304    5,650 
  
 
 
   
 
 
   
 
 
   
 
 
 
Total revenue
   47,926    47,582    94,579    89,418 
Cost of revenue:
        
Cost of subscription and support revenue
   17,807    19,381    34,555    33,551 
Cost of professional services and other revenue
   2,092    2,228    3,986    4,804 
  
 
 
   
 
 
   
 
 
   
 
 
 
Total cost of revenue
   19,899    21,609    38,541    38,355 
  
 
 
   
 
 
   
 
 
   
 
 
 
Gross profit
   28,027    25,973    56,038    51,063 
Operating expenses:
        
Research and development
   9,131    7,629    17,984    15,023 
Sales and marketing
   13,383    16,827    27,557    31,083 
General and administrative
   6,407    5,979    12,939    11,240 
Merger-related
   259    2,620    5,768    5,552 
  
 
 
   
 
 
   
 
 
   
 
 
 
Total operating expenses
   29,180    33,055    64,248    62,898 
  
 
 
   
 
 
   
 
 
   
 
 
 
Loss from operations
   (1,153   (7,082   (8,210   (11,835
Other (expense) income, net
   (27   19    (495   (36
  
 
 
   
 
 
   
 
 
   
 
 
 
Loss before income taxes
   (1,180   (7,063   (8,705   (11,871
Provision for income taxes
   115    175    443    350 
  
 
 
   
 
 
   
 
 
   
 
 
 
Net loss
  $(1,295  $(7,238  $(9,148  $(12,221
  
 
 
   
 
 
   
 
 
   
 
 
 
Net loss per share - basic and diluted
  $(0.03  $(0.19  $(0.23  $(0.33
  
 
 
   
 
 
   
 
 
   
 
 
 
Weighted-average number of common shares used in computing net loss per share
   39,291,649    37,966,207    39,136,394    37,322,646 
  
 
 
   
 
 
   
 
 
   
 
 
 
Overview of Results of Operations for the Three Months Ended SeptemberJune 30, 20192020 and 2018

2019

Total revenue increased by 15%1%, or $6.3 million,$344,000, in the three months ended SeptemberJune 30, 20192020 compared to the three months ended SeptemberJune 30, 20182019 due to an increase in subscription and support revenue of 21%2%, or $8.0 million,$726,000, primarily relateddue to the acquired Ooyala customers. Substantially all of thean increase in revenue from the Ooyala Acquisition is subscription and support revenue.our premium offerings. This increase was offset by a decrease in professional services and other revenue of 45%14% or $1.7 million.$382,000. Professional services and other revenue will vary from period to period depending on the number of implementations and other projects that are in process. In addition, ourOur revenue from premium offerings grewincreased by $6.4 million,$314,000, or 16%1%, in the three months ended SeptemberJune 30, 20192020 compared to the three months ended SeptemberJune 30, 2018. The increase in revenue from premium customers was also primarily due to the Ooyala Acquisition.2019. Our ability to continue to provide the product functionality and performance that our customers require will be a major factor in our ability to continue to increase revenue.

22

Table of Contents
Our gross profit increased by $4.3$2.1 million, or 17%8%, in the three months ended SeptemberJune 30, 20192020 compared to the three months ended SeptemberJune 30, 2018,2019, primarily due to an increase in revenue. Our ability to continue to maintain our overall gross profit will depend primarily on our ability to continue controlling our costs of delivery.

Loss from operations was $2.4$1.2 million in the three months ended SeptemberJune 30, 20192020 compared to $3.1$7.1 million in the three months ended SeptemberJune 30, 2018.

2019. This is primarily due to a decrease in costs of revenue, sales and marketing, and merger related expenses in the three months ended June 30, 2020 compared to the three months ended June 30, 2019.

As of SeptemberJune 30, 2019,2020, we had $22.6$27.8 million of unrestricted cash and cash equivalents, a decreasean increase of $6.7$5.0 million from $29.3$22.8 million at December 31, 2018,2019, due primarily to $5.4$5.3 million paid as consideration in the Ooyala Acquisition and August Acquisition, $4.3 million in capitalizedinternal-use software costs, $600,000 in capital expenditures and $208,000 in other financing activities. These decreases were offset by proceeds from exercises of stock options of $3.2 million and $629,000 of cash provided by operating activities.

activities and $5.0 million in net proceeds from debt. These increases were offset by $3.8 million in

capitalized internal-use software
costs, and $1.2 million in capital expenditures.
Revenue

   Three Months Ended September 30,       
   2019  2018  Change 

Revenue by Product Line

  Amount   Percentage of
Revenue
  Amount   Percentage of
Revenue
  Amount  % 
   (in thousands, except percentages) 

Premium

  $46,462    98 $40,036    97 $6,426   16

Volume

   972    2   1,085    3   (113  (10
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $47,434    100 $41,121    100 $6,313   15
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

   
Three Months Ended June 30,
        
   
2020
  
2019
  
Change
 
Revenue by Product Line
  
Amount
   
Percentage of

Revenue
  
Amount
   
Percentage of

Revenue
  
Amount
   
%
 
   (in thousands, except percentages) 
Premium
  $46,941    98 $46,627    98 $314    1
Volume
   985    2   955    2   30    3 
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
   
 
 
 
Total
  $47,926    100 $47,582    100 $344    1
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
   
 
 
 
During the three months ended SeptemberJune 30, 2019,2020, revenue increased by $6.3 million,$344,000, or 15%1%, compared to the three months ended SeptemberJune 30, 2018,2019, primarily due to an increase in revenue from our premium offerings, which consists of subscription and support revenue as well as professional services and other revenue.revenue driven by an increase in revenue from our premium offerings. The increase in premium revenue of $6.4 million,$314,000, or 16%1%, is primarily the result of a 6%4% increase in the number of premium customers, some of which were acquired in the Ooyala Acquisition. Premium customers increased from 2,227 at September 30, 2018 to 2,362 at September 30, 2019. In the three months ended September 30, 2019, volume revenue decreased by $113,000, or 10%, compared to the three months ended September 30, 2018, as we continue to focus on the market for our premium solutions.

   Three Months Ended September 30,       
   2019  2018  Change 

Revenue by Type

  Amount   Percentage of
Revenue
  Amount   Percentage of
Revenue
  Amount  % 
   (in thousands, except percentages) 

Subscription and support

  $45,424    96 $37,442    91 $7,982   21

Professional services and other

   2,010    4   3,679    9   (1,669  (45
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $47,434    100 $41,121    100 $6,313   15
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

During the three months ended September 30, 2019, subscription and support revenue increased by $8.0 million, or 21%, compared to the three months ended September 30, 2018. The increase was primarily related to the 6% increase in the number of premium customers, some of which were acquired in the Ooyala Acquisition. Premium customers increased from 2,227 at September 30, 2018 to 2,362 at September 30, 2019 and the average annual subscription revenue per premium customer during the three months ended SeptemberJune 30, 20192020 compared to the three months ended June 30, 2019. In the three months ended June 30, 2020, volume revenue increased 13%by $30,000, or 3%, compared to the three months ended June 30, 2019.

   
Three Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Revenue by Type
  
Amount
   
Percentage of

Revenue
  
Amount
   
Percentage of

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
Subscription and support
  $45,617    95 $44,891    94 $726   2
Professional services and other
   2,309    5   2,691    6   (382  (14
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $47,926    100 $47,582    100 $344   1
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
23

Table of Contents
During the three months ended June 30, 2020, subscription and support revenue increased by $726,000, or 2%, compared to the three months ended June 30, 2019. The increase was primarily related to a 4% increase in average annual subscription revenue per premium customer during the three months ended June 30, 2020 compared the three months ended SeptemberJune 30, 2018.2019. In addition, professional services and other revenue decreased by $1.7 million,$382,000, or 45%14%, compared to the corresponding quarter in the prior year. Professional services and other revenue will vary from period to period depending on the number of implementations and other projects that are in process.

   Three Months Ended September 30,       
   2019  2018  Change 

Revenue by Geography

  Amount   Percentage of
Revenue
  Amount   Percentage of
Revenue
  Amount  % 
   (in thousands, except percentages) 

North America

  $24,904    53 $21,834    53 $3,070   14
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Europe

   8,178    17   7,491    18   687   9 

Japan

   5,391    11   5,464    13   (73  (1

Asia Pacific

   8,646    18   6,125    15   2,521   41 

Other

   315    1   207    1   108   52 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

International subtotal

   22,530    47   19,287    47   3,243   17 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $47,434    100 $41,121    100 $6,313   15
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

For purposes of this section, we

   
Three Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Revenue by Geography
  
Amount
   
Percentage of

Revenue
  
Amount
   
Percentage of

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
North America
  $26,039    54 $25,708    54 $331   1
Europe
   8,427    18   8,167    17   260   3 
Japan
   5,554    12   5,146    11   408   8 
Asia Pacific
   7,714    16   8,091    17   (377  (5
Other
   192    —     470    1   (278  (59
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
International subtotal
   21,887    46   21,874    46   13   0 
Total
  $47,926    100 $47,582    100 $344   1
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
We designate revenue by geographic regions based upon the locations of our customers. North America is comprised of revenue from the United States, Canada and Mexico. International is comprised of revenue from locations outside of North America. Depending on the timing of new customer contracts, revenue mix from a geographic region can vary from period to period.

During the three months ended SeptemberJune 30, 2019,2020, total revenue for North America increased $3.1$331,000 million, or 14%1%, compared to the three months ended SeptemberJune 30, 2018, due in part to the Ooyala Acquisition.2019. In the three months ended SeptemberJune 30, 2019,2020, total revenue outside of North America increased $3.2did not change by a material amount compared to the three months ended June 30, 2019..
Cost of Revenue
   
Three Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Cost of Revenue
  
Amount
   
Percentage of

Related

Revenue
  
Amount
   
Percentage of

Related

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
Subscription and support
  $17,807    39 $19,381    43 $(1,574  (8)% 
Professional services and other
   2,092    91   2,228    83   (136  (6
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $19,899    42 $21,609    45 $(1,710  (8)% 
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
In the three months ended June 30, 2020, cost of subscription and support revenue decreased $1.6 million, or 17%8%, compared to the three months ended SeptemberJune 30, 2018.2019. The increase in revenue from international regions is primarily related to increases in revenue in Asia Pacific and Europe.

Cost of Revenue

   Three Months Ended September 30,       
   2019  2018  Change 

Cost of Revenue

  Amount   Percentage of
Related
Revenue
  Amount   Percentage of
Related
Revenue
  Amount  % 
   (in thousands, except percentages) 

Subscription and support

  $16,686    37 $13,142    35 $3,544   27

Professional services and other

   1,628    81   3,176    86   (1,548  (49
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $18,314    39 $16,318    40 $1,996   12
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

In the three months ended September 30, 2019, cost of subscription and support revenue increased $3.5 million, or 27%, compared to the three months ended September 30, 2018. The increasedecrease resulted primarily from increasesthe transition of acquired Ooyala customers to our technology. Specifically, there were decreases in network hosting services, employee-related expenses, partner commissions and contractor expenses of $2.0 million, $494,000, $110,000 and $107,000, respectively. These decreases were offset by increases in content delivery network, and maintenance expenses of $1.4 million, $1.3 million, and $450,000 respectively. There were also increases in third-party software integrated with our service offering partner commissions, and amortization of capitalizedinternal-use software developmentmaintenance expenses of $297,000, $255,000,$649,000, $635,000 and $152,000$118,000, respectively. These increased primarily due to incremental costs from the Ooyala Acquisition. These increases were offset by decreases in employee-related and contractor expenses of $160,000 and $102,000, respectively.

In the three months ended SeptemberJune 30, 2019,2020, cost of professional services and other revenue decreased $1.5 million,$136,000, or 49%6%, compared to the three months ended SeptemberJune 30, 2018.2019. This decrease corresponds to decreasesa decrease in contractor and employee-related expenses of $940,000 and $551,000 respectively due to lower levels$325,000 offset by an increase in contractor expense of implementation and professional services.

$236,000.

24

Table of Contents
Gross Profit

   Three Months Ended September 30,       
   2019  2018  Change 

Gross Profit

  Amount   Percentage of
Related
Revenue
  Amount   Percentage of
Related
Revenue
  Amount  % 
   (in thousands, except percentages) 

Subscription and support

  $28,738    63 $24,300    65 $4,438   18

Professional services and other

   382    19   503    14   (121  (24)% 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $29,120    61 $24,803    60 $4,317   17
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

   
Three Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Gross Profit
  
Amount
   
Percentage of

Related

Revenue
  
Amount
   
Percentage of

Related

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
Subscription and support
  $27,810    61 $25,510    57 $2,300   9
Professional services and other
   217    9   463    17   (246  (53)% 
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $28,027    58 $25,973    55 $2,054   8
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
The overall gross profit percentage was 61%58% and 60%55% for the three months ended SeptemberJune 30, 20192020 and 2018,2019, respectively. Subscription and support gross profit increased $4.4$2.3 million, or 18%9%, compared to the three months ended SeptemberJune 30, 2018. The increase in gross profit percentage for subscription and support revenue was due to the Ooyala Acquisition.2019. It is likely that gross profit, as a percentage of revenue, will fluctuate quarter by quarter due to the progress of our transitioning of Ooyala customers, timing and mix of subscription and support revenue and professional services and other revenue, and the type, timing and duration of service required in delivering certain projects.

Operating Expenses

   Three Months Ended September 30,       
   2019  2018  Change 

Operating Expenses

  Amount   Percentage of
Revenue
  Amount   Percentage of
Revenue
  Amount  % 
   (in thousands, except percentages) 

Research and development

  $8,127    17 $8,314    20 $(187  (2)% 

Sales and marketing

   14,567    31   14,009    34   558   4 

General and administrative

   6,245    13   5,621    14   624   11 

Merger-related

   2,539    5   —      —     2,539   nm 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $31,478    66 $27,944    68 $3,534   13
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

nm – not meaningful

   
Three Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Operating Expenses
  
Amount
   
Percentage of

Revenue
  
Amount
   
Percentage of

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
Research and development
  $9,131    19 $7,629    16 $1,502   20
Sales and marketing
   13,383    28   16,827    35   (3,444  (20
General and administrative
   6,407    13   5,979    13   428   7 
Merger-related
   259    1   2,620    6   (2,361  (90
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $29,180    61 $33,055    69 $(3,875  (12)% 
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Research and Development
.
 In the three months ended SeptemberJune 30, 2019,2020, research and development expense decreasedincreased by $187,000,$1.5 million, or 2%20%, compared to the three months ended SeptemberJune 30, 20182019 primarily due to increases in employee-related and contractor expenses of $1.2 million and $418,000, respectively. These increases were offset by a decrease in employee-related expensetravel related expenses of $518,000 resulting from an increase in capitalized software development costs and to a lesser extent, contractor expense of $159,000. This decrease was offset in part by increases in recruiting expense of $243,000 and increases in a number of immaterial R&D related accounts amounting to$252,000.$145,000. We expect our research and development expense as a percentage of revenue to remain relatively unchanged.

decrease in the second half of 2020 as a result of restructuring activities taken in the first half of 2020.

Sales and Marketing
.
In the three months ended SeptemberJune 30, 2019,2020, sales and marketing expense increaseddecreased by $558,000,$3.4 million, or 4%20%, compared to the three months ended SeptemberJune 30, 20182019 primarily because our annual customer conference, which is normally held in May, was held virtually in May 2020 due
to increasesCOVID-19.
There were decreases in intangible amortization, trainingmarketing programs, travel-related and travelemployee-related expenses of $311,000, $234,000,$2.0 million, $1.4 million and $175,000,$847,000, respectively. ThereThese decreases were alsooffset by increases in stock-based compensation and computer and maintenance supportcontractor expenses of $165,000$410,000 and $102,000, respectively. These increases were offset in part by decreases in marketing programs and employee-related expenses of $273,000 and $119,000,$224,000, respectively. We expect that our sales and marketing expense will increase as a percent of revenue and in absolute dollars along with our revenue as we continue to expand sales coverage and build brand awareness through what we believe are cost-effective channels.

General and Administrative
.
In the three months ended SeptemberJune 30, 2019,2020, general and administrative expense increased by $624,000$428,000 compared to the three months ended SeptemberJune 30, 20182019 primarily due to increases in stock-based compensation, employee-related outside accounting and legal fees, and bad debtrestructuring expenses of $560,000, $311,000, and $231,000,$292,000, $269,000, $125,000, respectively. These increases were offset by a decreasedecreases in contractor expensetravel-related expenses and outside accounting and legal fees of $544,000.$124,000 and $110,000, respectively. In future periods, we expect general and administrative expense to decrease.

remain relatively unchanged.

Merger-Related
.
 In the three months ended SeptemberJune 30, 2019,2020, merger-related expenses increaseddecreased by $2.5$2.4 million primarily due to costs incurred during the three months ended June 30, 2019 in connection with the acquisition of the online video platform assets of Ooyala,costs associated with the transition of Ooyalaacquired customers to our offeringtechnology and the August Acquisition. In future periods, we expect merger-related expensegeneral merger and related to Ooyala to decrease.

activities.

25

Table of Contents
Overview of Results of Operations for the NineSix Months Ended SeptemberJune 30, 20192020 and 2018

2019

Total revenue increased by 10%6%, or $12.9$5.2 million, in the ninesix months ended SeptemberJune 30, 20192020 compared to the ninesix months ended SeptemberJune 30, 20182019 due to an increase in subscription and support revenue of 14%8%, or $16.0$6.5 million, primarily relateddue to the acquired Ooyala customers and, to a lesser extent, the continued growth of our customer base fordue to an increase in revenue from our premium offerings including sales to both newofferings. Substantially all of the revenue from the Ooyala acquisition is subscription and existing customers.support revenue. This increase was offset by a decrease in professional services and other revenue of 29%24% or $3.1$1.3 million. Professional services and other revenue will vary from period to period depending on the number of implementations and other projects that are in process. In addition, ourOur revenue from premium offerings grew by $13.5$5.2 million, or 11%6%, in the ninesix months ended SeptemberJune 30, 20192020 compared to the ninesix months ended SeptemberJune 30, 2018. The increase in revenue from premium customers was also primarily due to the Ooyala Acquisition.2019. Our ability to continue to provide the product functionality and performance that our customers require will be a major factor in our ability to continue to increase revenue.

Our gross profit increased by $6.4$5.0 million, or 9%10%, in the ninesix months ended SeptemberJune 30, 20192020 compared to the ninesix months ended SeptemberJune 30, 2018,2019, primarily due to an increase in revenue. Our ability to continue to maintain our overall gross profit will depend primarily on our ability to continue controlling our costs of delivery.

Loss from operations was $14.2$8.2 million in the ninesix months ended SeptemberJune 30, 20192020 compared to $10.6$11.8 million in the ninesix months ended SeptemberJune 30, 2018.

2019. This is primarily due to a decrease in costs of revenue and sales and marketing expenses in the six months ended June 30, 2020 compared to the six months ended June 30, 2019.

Revenue

   Nine Months Ended September 30,       
   2019  2018  Change 

Revenue by Product Line

  Amount   Percentage of
Revenue
  Amount   Percentage of
Revenue
  Amount  % 
   (in thousands, except percentages) 

Premium

  $133,970    98 $120,471    97 $13,499   11

Volume

   2,882    2   3,498    3   (616  (18
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $136,852    100 $123,969    100 $12,883   10
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

   
Six Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Revenue by Product Line
  
Amount
   
Percentage of

Revenue
  
Amount
   
Percentage of

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
Premium
  $92,728    98 $87,508    98 $5,220   6
Volume
   1,851    2   1,910    2   (59  (3
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $94,579    100 $89,418    100 $5,161   6
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
During the ninesix months ended SeptemberJune 30, 2019,2020, revenue increased by $12.9$5.2 million, or 10%6%, compared to the ninesix months ended SeptemberJune 30, 2018,2019, primarily due to an increase in revenue from our premium offerings, which consists of subscription and support revenue as well as professional services and other revenue.revenue driven by customers obtained as part of the Ooyala acquisition. The increase in premium revenue of $13.5$5.2 million, or 11%6%, is primarily the result of a 6%7% increase in average annual subscription revenue per premium customer during the number of premium customers, due in part fromsix months ended June 30, 2020 compared to the Ooyala Acquisition. Premium customers increased from 2,227 at September 30, 2018 to 2,362 at Septembersix months ended June 30, 2019. In the ninesix months ended SeptemberJune 30, 2019,2020, volume revenue decreased by $616,000,$59,000, or 18%3%, compared to the ninesix months ended SeptemberJune 30, 2018,2019, as we continue to focus on the market for our premium solutions.

   Nine Months Ended September 30,       
   2019  2018  Change 

Revenue by Type

  Amount   Percentage of
Revenue
  Amount   Percentage of
Revenue
  Amount  % 
   (in thousands, except percentages) 

Subscription and support

  $129,192    94 $113,176    91 $16,016   14

Professional services and other

   7,660    6   10,793    9   (3,133  (29
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $136,852    100 $123,969    100 $12,883   10
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

   
Six Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Revenue by Type
  
Amount
   
Percentage of

Revenue
  
Amount
   
Percentage of

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
Subscription and support
  $90,275    95 $83,768    94 $6,507   8
Professional services and other
   4,304    5   5,650    6   (1,346  (24
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $94,579    100 $89,418    100 $5,161   6
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
During the ninesix months ended SeptemberJune 30, 2019,2020, subscription and support revenue increased by $16.0$6.5 million, or 14%8%, compared to the ninesix months ended SeptemberJune 30, 2018.2019. The increase was primarily related to the acquired Ooyala customers and a 6%7% increase in the number of premium customers, some of which were acquired in the Ooyala Acquisition. Premium customers increased from 2,227 at September 30, 2018 to 2,362 at September 30, 2019 and average annual subscription revenue per premium customer during the ninesix months ended SeptemberJune 30, 2019 increased 10%2020 compared to the ninesix months ended SeptemberJune 30, 2018.2019. In addition, professional services and other revenue decreased by $3.1$1.3 million, or 29%24%, compared to the corresponding quarter in the prior year. Professional services and other revenue will vary from period to period depending on the number of implementations and other projects that are in process.

   Nine Months Ended September 30,        
   2019  2018  Change 

Revenue by Geography

  Amount   Percentage of
Revenue
  Amount   Percentage of
Revenue
  Amount   % 
   (in thousands, except percentages) 

North America

  $72,425    53 $67,351    54 $5,074    8
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Europe

   22,814    17   20,538    17   2,276    11 

Japan

   16,725    12   16,319    13   406    2 

Asia Pacific

   24,009    17   19,292    16   4,717    24 

Other

   879    1   469    —     410    87 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

International subtotal

   64,427    47   56,618    46   7,809    14 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Total

  $136,852    100 $123,969    100 $12,883    10
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

For purposes

26

Table of this section, we designate revenue by geographic regions based upon the locations of our customers. North America is comprised of revenue from the United States, Canada and Mexico. International is comprised of revenue from locations outside of North America. Depending on the timing of new customer contracts, revenue mix from a geographic region can vary from period to period.

Contents

   
Six Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Revenue by Geography
  
Amount
   
Percentage of

Revenue
  
Amount
   
Percentage of

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
North America
  $51,038    54 $47,521    53 $3,517   7
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Europe
   16,888    18   14,636    16   2,252   15 
Japan
   11,656    12   11,334    13   322   3 
Asia Pacific
   14,584    16   15,363    17   (779  (5
Other
   413    —     564    1   (151  (27
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
International subtotal
   43,541    46   41,897    47   1,644   4 
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $94,579    100 $89,418    100 $5,161   6
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
During the ninesix months ended SeptemberJune 30, 2019,2020, total revenue for North America increased $5.1$3.5 million, or 8%7%, compared to the ninesix months ended SeptemberJune 30, 2018.2019. In the ninesix months ended SeptemberJune 30, 2019,2020, total revenue outside of North America increased $7.8$1.6 million, or 14%4%, compared to the ninesix months ended SeptemberJune 30, 2018.2019. The increase in revenue from international regions is primarily related to increases in revenue in Asia PacificJapan and Europe.

Cost of Revenue

   Nine Months Ended September 30,       
   2019  2018  Change 

Cost of Revenue

  Amount   Percentage of
Related
Revenue
  Amount   Percentage of
Related
Revenue
  Amount  % 
   (in thousands, except percentages) 

Subscription and support

  $50,237    39 $39,723    35 $10,514   26

Professional services and other

   6,432    84   10,424    97   (3,992  (38
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $56,669    41 $50,147    40 $6,522   13
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

   
Six Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Cost of Revenue
  
Amount
   
Percentage of

Related

Revenue
  
Amount
   
Percentage of

Related

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
Subscription and support
  $34,555    38 $33,551    40 $1,004   3
Professional services and other
   3,986    93   4,804    85   (818  (17
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $38,541    41 $38,355    43 $186   0
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
In the ninesix months ended SeptemberJune 30, 2019,2020, cost of subscription and support revenue increased $10.5$1.0 million, or 26%3%, compared to the ninesix months ended SeptemberJune 30, 2018.2019. The increase resulted primarily from increases in network hosting services, content delivery network and third-party software integrated with our service offering expenses of $4.9 million, $2.6 million, and $1.2 million, respectively. These increases were primarily due to incremental costs associated withfrom the Ooyala Acquisition. There were also increases in partner commissions, maintenance, and amortizationacquisition of capitalizedinternal-use software development expenses of $912,000, $888,000, and $867,000, respectively. These increases were offset by decreases in intangible amortization, contractor, employee-related and rent expenses of $271,000, $189,000, $167,000 and $108,000, respectively.

Ooyala.

In the ninesix months ended SeptemberJune 30, 2019,2020, cost of professional services and other revenue decreased $4.0 million,$818,000, or 38%17%, compared to the ninesix months ended SeptemberJune 30, 2018.2019. This decrease corresponds to decreases in contractoremployee-related and employee-relatedcontractor expenses of $3.4 million$611,000 and $564,000, respectively, due to lower implementations and professional services revenue.

$163,000, respectively.

Gross Profit

   Nine Months Ended September 30,        
   2019  2018  Change 

Gross Profit

  Amount   Percentage of
Related
Revenue
  Amount   Percentage of
Related
Revenue
  Amount   % 
   (in thousands, except percentages) 

Subscription and support

  $78,955    61 $73,453    65 $5,502    7

Professional services and other

   1,228    16   369    3   859    233 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Total

  $80,183    59 $73,822    60 $6,361    9
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

   
Six Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Gross Profit
  
Amount
   
Percentage of

Related

Revenue
  
Amount
   
Percentage of

Related

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
Subscription and support
  $55,720    62 $50,217    60 $5,503   11
Professional services and other
   318    7   846    15   (528  (62
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $56,038    59 $51,063    57 $4,975   10
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
The overall gross profit percentage was 59% and 60%57% for the ninesix months ended SeptemberJune 30, 20192020 and 2018,2019, respectively. Subscription and support gross profit increased $5.5 million, or 7%11%, compared to the ninesix months ended SeptemberJune 30, 2018. The decrease in gross profit percentage for subscription and support revenue was due to the Ooyala Acquisition.2019. It is likely that gross profit, as a percentage of revenue, will fluctuate quarter by quarter due to the progress of our transitioning of Ooyala customers, the timing and mix of subscription and support revenue and professional services and other revenue, and the type, timing and duration of service required in delivering certain projects.

27

Table of Contents
Operating Expenses

   Nine Months Ended September 30,       
   2019  2018  Change 

Operating Expenses

  Amount   Percentage of
Revenue
  Amount   Percentage of
Revenue
  Amount  % 
   (in thousands, except percentages) 

Research and development

  $23,150    17 $23,832    19 $(682  (3)% 

Sales and marketing

   45,650    33   42,508    34   3,142   7 

General and administrative

   17,485    13   18,056    15   (571  (3

Merger-related

   8,091    6   —      —     8,091   nm 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

  $94,376    69 $84,396    68 $9,980   12
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

nm – not meaningful

   
Six Months Ended June 30,
       
   
2020
  
2019
  
Change
 
Operating Expenses
  
Amount
   
Percentage of

Revenue
  
Amount
   
Percentage of

Revenue
  
Amount
  
%
 
   (in thousands, except percentages) 
Research and development
  $17,984    19 $15,023    17 $2,961   20
Sales and marketing
   27,557    29   31,083    35   (3,526  (11
General and administrative
   12,939    14   11,240    13   1,699   15 
Merger-related
   5,768    6   5,552    6   216   4 
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Total
  $64,248    68 $62,898    70 $1,350   2
  
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
 
Research and Development
.
 In the ninesix months ended SeptemberJune 30, 2019,2020, research and development expense decreasedincreased by $682,000,$3.0, or 3%20%, compared to the ninesix months ended SeptemberJune 30, 20182019 primarily due to a decrease in employee-related expense of $1.3 million resulting from an increase in capitalized software development costs and to a lesser extent, an increase inemployee-related, contractor, expense of $231,000. These decreases were offset in part by increases in recruiting,rent, computer maintenance and support and travel expensesstock-based compensation expense of $361,000, $324,000,$2.1 million, $352,000, $231,000, $200,000 and $109,000,$165,000, respectively. We expect our research and development expense to remain relatively unchanged.

Sales and Marketing
.
In the ninesix months ended SeptemberJune 30, 2019,2020, sales and marketing expense increaseddecreased by $3.1$3.5 million, or 7%11%, compared to the ninesix months ended SeptemberJune 30, 20182019 primarily because our annual customer conference, which is normally held in May, was held virtually in May 2020 due
to increasesCOVID-19.
There were decreases in employee-related, travel,marketing programs, travel-related and intangible amortizationemployee-related expenses of $1.3$2.1 million, $1.2$1.6 million and $617,000, respectively. There were also increases in conference, computer and maintenance, and training expenses of $293,000, $206,000, and $202,000, respectively. These increases were offset in part by decreases in stock-based compensation, recruiting, and contractor expenses of $473,000, $170,000, and $131,000 respectively. We expect that our sales and marketing expense will increase in absolute dollars along with our revenue, as we continue to expand sales coverage and build brand awareness through what we believe are cost-effective channels.

General and Administrative. In the nine months ended September 30, 2019, general and administrative decreased by $571,000 or 3%, compared to the nine months ended September 30, 2018 primarily due to decreases in contractor, employee-related, amortization, and partner commissions expenses of $982,000, $395,000, $176,000 and $117,000,$1.2 million, respectively. These decreases were offset by increases in stock-based compensation, intangible amortization and computer maintenance and support of $863,000, $315,000 and $180,000, respectively.

General and Administrative
.
In the six months ended June 30, 2020, general and administrative increased by $1.7 million or 15%, compared to the six months ended June 30, 2019 primarily due to increases in stock-based compensation, employee-related, bad debt, expense,restructuring and contractor expenses of $789,000, $727,000, $149,000, $124,000 and $119,000, respectively. These increases were offset by decreases in travel-related expenses and outside accounting and legal fees computer maintenanceof $163,000 and support, and consultant expenses of $461,000, $417,000, $123,000 and $118,000,$114,000, respectively. In future periods, we expect general and administrative expense to remain relatively unchanged.

Merger-Related
. In the ninesix months ended SeptemberJune 30, 2019,2020, merger-related expenses increased by $8.1 million primarily dueremained relatively unchanged, compared to costs incurred in connection with the acquisition of the online video platform assets of Ooyala, the transition of Ooyala customers to our offering and the August Acquisition. In future periods, we expect merger-related expense related to these acquisitions to decrease.

six months ended June 30, 2019.

Liquidity and Capital Resources

Cash and cash equivalents.

Our cash and cash equivalents at SeptemberJune 30, 20192020 were held for working capital purposes and were invested primarily in money market funds. We do not enter into investments for trading or speculative purposes. At SeptemberJune 30, 20192020 and December 31, 2018,2019, we had $13.0$17.1 million and $9.9$14.0 million, respectively, of cash and cash equivalents held by subsidiaries in international locations, including subsidiaries located in Japan and the United Kingdom. These earnings can be repatriated to the
UnitedStates tax-free but could
still be subject to foreign withholding taxes. On April 1, 2019, we completed the acquisition of the online video platform assets of Ooyala in exchange for 1,056,763 unregistered shares of our common stock and $2.6 million in cash. On August 1, 2019, we completed the acquisition of a company in exchange for 270,686 unregistered shares of our common stock and $2.8 million in cash. We believe that our existing cash and cash equivalents will be sufficient to meet our anticipated working capital and capital expenditure needs over at least the next 12 months.

   Nine Months Ended
September 30,
 

Condensed Consolidated Statements of Cash Flow Data

  2019   2018 
   (in thousands) 

Cash flows provided by (used in) operating activities

   629    (234

Cash flows used in investing activities

   (10,266   (3,849

Cash flows provided by financing activities

   3,007    5,012 

   
Six Months Ended June 30,
 
Condensed Consolidated Statements of Cash Flow Data
  
2020
   
2019
 
   (in thousands) 
Cash flows provided by (used in) operating activities
   5,300    (3,881
Cash flows used in investing activities
   (5,036   (6,073
Cash flows provided by financing activities
   4,965    1,726 
Accounts receivable, net.

Our accounts receivable balance fluctuates from period to period, which affects our cash flow from operating activities. The fluctuations vary depending on the timing of our billing activity, cash collections, and changes to our allowance for doubtful accounts. In many instances we receive cash payment from a customer prior to the time we are able to recognize revenue on a transaction. We record these payments as deferred revenue, which has a positive effect on our accounts receivable balances.

revenue.

28

Cash flows provided by (used in) by operating activities.

Cash provided by (used in) operating activities consists primarily of net loss adjusted for
certain non-cash items
including depreciation and amortization, stock-based compensation expense, the provision for bad debts and the effect of changes in working capital and other activities. Cash provided by operating activities during the ninesix months ended SeptemberJune 30, 20192020 was $629,000.$5.3 million. The cash flow provided by operating activities primarily resulted from net
non-cash
charges of $11.2$9.5 million and changes in our operating assets and liabilities of $4.6$5.0 million, partially offset by net losses of $15.2$9.2 million. Netnon-cash expenses consisted of $6.2 million for depreciation and amortization, $4.5 million for stock-based compensation, and $559,000 for provision for reserves on accounts receivable. Cash provided from changesby operating activities increased compared to the same period in our operating assets2019 as a result of an improvement in days sales outstanding in trade accounts receivable, a decrease in net losses and liabilities consisted primarily of increasesan increase in accrued expenses, deferred revenue, accounts payable, and prepaid expenses of $4.5 million, $3.1 million, $2.6 million, and $642,000 respectively. These inflows were offset by an increase in part by increases in accounts receivableprepaids and other assets of $5.5 million and $503,000 respectively.

current assets.

Cash flows used in investing activities.

Cash used in investing activities during the ninesix months ended SeptemberJune 30, 20192020 was $10.3$5.0 million, consisting primarily of $5.4 million used for the Ooyala Acquisition and August Acquistion, $4.3$3.8 million for the capitalization
ofinternal-use software
costs and $600,000$1.2 million in capital expenditures to support the business.

The decrease in cash used in investing activities is primarily due to consideration paid in 2019 related to the Ooyala acquisition.

Cash flows provided by financing activities.

Cash provided by financing activities for the ninesix months ended SeptemberJune 30, 20192020 was $3.0$5.0 million, consisting of proceeds received on thefrom debt, net of repayments. The increase in cash provided by financing activities is due to net borrowings, offset by a decrease in proceeds from exercise of common stock options of $3.2 million, offset in part by other financing cash outflows of $208,000.

options.

Credit facility availability.

On December 14, 2018, we entered into an amended and restated loan and security agreement with a lender, or the “Loan Agreement”, providing for up to a $30.0 million asset based line of credit, or the “Line of Credit”. Borrowings under the Line of Credit are secured by substantially all of our assets, excluding our intellectual property. Outstanding amounts under the Line of Credit accrue interest at a rate as follows; (i) for prime rate advances, the greater of (A) the prime rate and (B) 4%, and (ii) for LIBOR advances, the greater of (A) the LIBOR rate plus 225 basis points and (B) 4%. Under the Loan Agreement, we must comply with certain financial covenants, including maintaining a minimum asset coverage ratio. If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold
based on non-GAAP operating measures.
Failure to comply with these covenants, or the occurrence of an event of default, could permit the Lenders under the Line of Credit to declare all amounts borrowed under the Line of Credit, together with accrued interest and fees, to be immediately due and payable. We were in compliance with all covenants under the Line of Credit as of SeptemberJune 30, 20192020.
We assessed the effect we
believe COVID-19 might
have on our liquidity and there are nobelieve that our existing cash and cash equivalents and the capital available under our credit facility will be sufficient to meet our anticipated working capital and capital expenditure needs over at least the next 12 months. On March 25, 2020, we borrowed $10.0 million on our line of credit in anticipation of any operating cash needs in light
of COVID-19. During
the three months ended June 30, 2020, we paid back $5.0 million of borrowings. As of the date of this Quarterly Report on
Form 10-Q we
have not had to use any of the borrowings outstanding asto fund operations. The effective interest rate for the amounts borrowed on the Line of SeptemberCredit was 4% for the three and six months ended June 30, 2019.

2020. The Line of Credit matures in December 2021.

Net operating loss carryforwards.

As of December 31, 2018,2019, we had federal and state net operating losses of approximately $161.8 million and $76.8$82.4 million, respectively, which are available to offset future taxable income, if any, through 2038.2039. We had federal and state net operating losses of approximately $13.8$23.8 million and $0.7$1.7 million, respectively, which are available to offset future taxable income, if any, indefinitely. We had federal and state research and development tax credits of $6.9$7.8 million and $4.4$4.8 million, respectively, which expire in various amounts through 2038.2039. Our net operating loss and tax credit amounts are subject to annual limitations under Section 382 change of ownership rules of the U.S. Internal Revenue Code of 1986, as amended.

29

In assessing our ability to utilize our net deferred tax assets, we considered whether it is more likely than not that some portion or all of our net deferred tax assets will not be realized. Based upon the level of our historical U.S. losses and future projections over the period in which the net deferred tax assets are deductible, at this time, we believe it is more likely than not that we will not realize the benefits of these deductible differences. Accordingly, we have provided a valuation allowance against our U.S. deferred tax assets as of SeptemberJune 30, 20192020 and December 31, 2018.

2019.

Contractual Obligations and Commitments

Our principal commitments consist primarily of obligations under our leases for our office as well as content delivery network services, hosting and other support services. Other than these lease obligations and contractual commitments, we do not have commercial commitments under lines of credit, standby repurchase obligations or other such debt arrangements.

Our contractual obligations as of December 31, 20182019 are summarized in our Annual Report on Form

10-K
for the year ended December 31, 2018.

2019.

Recent Accounting Pronouncements

For information on recent accounting pronouncements, see
Recently Issued and Adopted Accounting Standards
in the notes to the condensed consolidated financial statements appearing elsewhere in this Quarterly Report on Form
10-Q.

Off-Balance
Sheet Arrangements

We do not have any special purpose entities or
off-balance
sheet arrangements.

Anticipated Cash Flows

We expect to incur significant operating costs, particularly related to services delivery costs, sales and marketing and research and development, for the foreseeable future in order to execute our business plan. We anticipate that such operating costs, as well as planned capital expenditures will constitute a material use of our cash resources. As a result, our net cash flows will depend heavily on the level of future sales, changes in deferred revenue and our ability to manage infrastructure costs.

We believe our existing cash and cash equivalents and credit facility will be sufficient to meet our working capital and capital expenditures for at least the next 12 months. Our future working capital requirements will depend on many factors, including the rate of our revenue growth, our introduction of new products and enhancements, and our expansion of sales and marketing and product development activities. To the extent that our cash and cash equivalents, and cash flow from operating activities are insufficient to fund our future activities, we may need to raise additional funds through bank credit arrangements or public or private equity or debt financings. We also may need to raise additional funds in the event we determine in the future to acquire businesses, technologies and products that will complement our existing operations. In the event funding is required, we may not be able to obtain bank credit arrangements or equity or debt financing on terms acceptable to us or at all.

Market volatility resulting from
the COVID-19 coronavirus
pandemic or other factors could also adversely impact our ability to access capital as and when needed.
ITEM 3.

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Quantitative and Qualitative Disclosures about Market Risk

We have operations both within the United States and internationally, and we are exposed to market risks in the ordinary course of our business. These risks include primarily foreign exchange risks, interest rate and inflation.

Financial instruments

Financial instruments meeting fair value disclosure requirements consist of cash equivalents, accounts receivable and accounts payable. The fair value of these financial instruments approximates their carrying amount.

30

Foreign currency exchange risk

Our results of operations and cash flows are subject to fluctuations due to changes in foreign currency exchange rates, particularly changes in the euro, British pound, Australian dollar and Japanese yen. Except for revenue transactions in Japan, we enter into transactions directly with substantially all of our foreign customers.

Percentage of revenues and expenses in foreign currency is as follows:

   Three Months Ended
September 30,
 
   2019  2018 

Revenues generated in locations outside the United States

   51  50

Revenues in currencies other than the United States dollar (1)

   30  31

Expenses in currencies other than the United States dollar (1)

   18  17

   Nine Months Ended
September 30,
 
   2019  2018 

Revenues generated in locations outside the United States

   51  49

Revenues in currencies other than the United States dollar (1)

   31  31

Expenses in currencies other than the United States dollar (1)

   16  15

   
Three Months Ended June 30,
 
   
2020
  
2019
 
Revenues generated in locations outside the United States
   50  50
Revenues in currencies other than the United States dollar (1)
   30  29
Expenses in currencies other than the United States dollar (1)
   15  15
   
Six Months Ended June 30,
 
   
2020
  
2019
 
Revenues generated in locations outside the United States
   50  50
Revenues in currencies other than the United States dollar (1)
   30  32
Expenses in currencies other than the United States dollar (1)
   15  14
(1)

Percentage of revenues and expenses denominated in foreign currency for the three and ninesix months ended SeptemberJune 30, 20192020 and 2018:

2019:

   Three Months Ended
September 30, 2019
  Three Months Ended
September 30, 2018
 
   Revenues  Expenses  Revenues  Expenses 

Euro

   7  1  6  2

British pound

   8   6   6   6 

Japanese Yen

   11   3   13   5 

Other

   4   8   6   4 
  

 

 

  

 

 

  

 

 

  

 

 

 

Total

   30  18  31  17

   Nine Months Ended
September 30, 2019
  Nine Months Ended
September 30, 2018
 
   Revenues  Expenses  Revenues  Expenses 

Euro

   7  1  6  1

British pound

   7   6   7   6 

Japanese Yen

   12   3   13   4 

Other

   5   6   5   4 
  

 

 

  

 

 

  

 

 

  

 

 

 

Total

   31  16  31  15

   
Three Months Ended June 30,
2020
  
Three Months Ended June 30,
2019
 
   
Revenues
  
Expenses
  
Revenues
  
Expenses
 
Euro
   8  1  7  2
British pound
   6   5   7   5 
Japanese Yen
   12   2   11   3 
Other
   4   7   4   5 
  
 
 
  
 
 
  
 
 
  
 
 
 
Total
   30  15  29  15
   
Six Months Ended June 30,

2020
  
Six Months Ended June 30,

2019
 
   
Revenues
  
Expenses
  
Revenues
  
Expenses
 
Euro
   8  1  7  1
British pound
   6   5   7   5 
Japanese Yen
   12   2   13   4 
Other
   4   7   5   4 
  
 
 
  
 
 
  
 
 
  
 
 
 
Total
   30  15  32  14
As of SeptemberJune 30, 20192020 and December 31, 2018,2019, we had $9.2$6.7 million and $7.2$7.5 million, respectively, of receivables denominated in currencies other than the U.S. dollar. We also maintain cash accounts denominated in currencies other than the local currency, which exposes us to foreign exchange rate movements.

In addition, although our foreign subsidiaries have intercompany accounts that are eliminated upon consolidation, these accounts expose us to foreign currency exchange rate fluctuations. Exchange rate fluctuations on short-term intercompany accounts are recorded in our consolidated statements of operations under “other (expense) income, (expense), net”, while exchange rate fluctuations on long-term intercompany accounts are recorded as a component of other comprehensive income (loss), as they are considered part of our net investment.

Currently, our largest foreign currency exposures are the euro and British pound primarily because our European operations have a higher proportion of our local currency denominated expenses, in addition to the Japanese Yen as result of our ongoing operations in Japan. Relative to foreign currency exposures existing at SeptemberJune 30, 2019,2020, a 10% unfavorable movement in foreign currency exchange rates would expose us to losses in earnings or cash flows or significantly diminish the fair value of our foreign
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currency financial instruments. For the ninesix months ended SeptemberJune 30, 2019,2020, we estimated that a 10% unfavorable movement in foreign currency exchange rates would have decreased revenues by $4.2$2.8 million, decreased expenses by $2.4$1.7 million and decreasedincreased operating incomeloss by $1.7$1.2 million. The estimates used assume that all currencies move in the same direction at the same time and the ratio
of non-U.S. dollar
denominated revenue and expenses to U.S. dollar denominated revenue and expenses does not change from current levels. Since a portion of our revenue is deferred revenue that is recorded at different foreign currency exchange rates, the impact to revenue of a change in foreign currency exchange rates is recognized over time, and the impact to expenses is more immediate, as expenses are recognized at the current foreign currency exchange rate in effect at the time the expense is incurred. All of the potential changes noted above are based on sensitivity analyses performed on our financial results as of SeptemberJune 30, 2019.

2020.

Interest rate risk

We had cash and cash equivalents totaling $22.6$27.8 million at SeptemberJune 30, 2019.2020. Cash and cash equivalents were invested primarily in money market fundscash and are held for working capital purposes. We do not use derivative financial instruments in our investment portfolio. Declines in interest rates, however, would reduce future interest income. While we continue to incur interest expense in connection with our capital leases, the interest expense is fixed and not subject to changes in market interest rates. In the event thatOur effective interest rate on our Line of Credit was 4%, and we borrow under our line of credit, the relatedincurred approximately $101,000 and $109,000 in interest expense recorded would be subject to changesfor the three and six months ended June 30, 2020, respectively. An unfavorable movement of 10% in the interest rate on the Line of interest.

Credit would not have had a material effect on interest expense.

Inflation risk

We do not believe that inflation has had a material effect on our business, financial condition or results of operations. If our costs were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases. Our inability or failure to do so could harm our business, financial condition and results of operations.

ITEM 4.

CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

As of SeptemberJune 30, 2019,2020, our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures defined in Rules
13a-15(e)
and
15d-15(e)
under the Exchange Act. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of SeptemberJune 30, 2019,2020, our disclosure controls and procedures were effective in ensuring that material information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, including ensuring that such material information is accumulated by and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

There was no change in our internal control over financial reporting identified in connection with the evaluation required
by Rule13a-15(d) and 15d-15(d) of
the Exchange Act that occurred during the period covered by this report that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

PART II. OTHER INFORMATION

ITEM 1.

LEGAL PROCEEDINGS

On January 30, 2019, Uniloc 2017 LLC (“Uniloc”) filed a complaint against us and our subsidiary, Brightcove Holdings, Inc. in the United States District Court for the District of Delaware. The complaint alleges that we infringed four patents and seeks monetary damages and other relief.

We answered the complaint on March 25, 2019 and Uniloc filed an amended complaint on April 9, 2019. We filed an answer to the amended complaint on April 23, 2019. We cannot yet determine whether it is probable that a loss will be incurred in connection with this complaint, nor can we reasonably estimate the potential loss, if any.

On or about June 24, 2019, Dynamic Data Technologies, LLC (“DDT”) filed a complaint against us and our subsidiary, Brightcove Holdings, Inc., in the United States District Court for the District of Delaware. The complaint alleges that we infringed patents owned by DDT and seeks monetary damages and other relief. We filed a motion to dismiss the complaint and that motion is pending review by the court. We cannot yet determine whether it is probable that a loss will be incurred in connection with this complaint, nor can we reasonably estimate the potential loss, if any.

In addition, we are, from time to time, party to litigation arising in the ordinary course of our business. Management does not believe that the outcome of these claims will have a material adverse effect on our consolidated financial position, results of operations or cash flows based on the status of proceedings at this time.

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ITEM 1A.

RISK FACTORS

You should carefully consider the risks described in our annual report on Form
10-K
for the fiscal year ended December 31, 2018,2019, under the heading “Part I — Item 1A. Risk Factors,” together with all of the other information in this Quarterly Report on Form
10-Q.
Our business, prospects, financial condition, or operating results could be harmed by any of these risks, as well as other risks not currently known to us or that we currently consider immaterial. If any of such risks and uncertainties actually occurs, our business, financial condition or operating results could differ materially from the plans, projections and other forward-looking statements included in the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and elsewhere in this report and in our other public filings. The trading price of our common stock could decline due to any of these risks, and, as a result, you may lose all or part of your investment.

ITEM 2.

UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

On August 1, 2019,

The effects of the
COVID-19
pandemic have materially affected how we and our customers are operating our businesses, and the duration and extent to which this will impact our future results of operations and overall financial performance remains uncertain.
In March 2020, the World Health Organization declared the novel coronavirus disease, or
COVID-19,
as partial consideration a pandemic. The
COVID-19
pandemic, which has continued to spread, and the related adverse public health developments, including orders to
shelter-in-place,
travel restrictions, and mandated business closures, have adversely affected workforces, organizations, customers, economies, and financial markets globally, leading to an economic downturn and increased market volatility. It has also disrupted the normal operations of many businesses, including ours.
As a result of the
COVID-19
pandemic, beginning in March 2020 we temporarily closed our global offices, including our corporate headquarters, and all employees globally are required to work remotely until further notice. We have also suspended all company-related travel. We held our annual customer conference virtually in May, shifted our partner events to virtual-only experiences, and have cancelled other customer and industry events. We may deem it advisable to similarly alter, postpone or cancel entirely additional customer, employee or industry events in the future. All of these changes have disrupted or may disrupt the way we operate our business.
Moreover, the conditions caused by the
COVID-19
pandemic can affect the rate of spending on software products and could adversely affect our customers’ ability or willingness to attend our events or to purchase our offerings, delay prospective customers’ purchasing decisions, increase pressure for pricing discounts, lengthen payment terms, reduce the value or duration of their subscription contracts, or increase customer attrition rates, all of which could adversely affect our future sales, operating results and overall financial performance.
Our operations have also been negatively affected by a range of external factors related to the
COVID-19
pandemic that are not within our control. For example, many cities, counties, states, and even countries have imposed or may impose a wide range of restrictions on the physical movement of our employees, partners and customers to limit the spread of
COVID-19,
including physical distancing, travel bans and restrictions, closure of
non-essential
business, quarantines, work-from-home directives and
shelter-in-place
orders. These measures have caused, and are continuing to cause, business slowdowns or shutdowns in affected areas, both regionally and worldwide. If the
COVID-19
pandemic has a substantial impact on the productivity of our employees and partners, or a continued substantial impact on the ability of our employees to execute responsibilities, or a continued and substantial impact on the ability of our customers to purchase our offerings, our results of operations and overall financial performance may be harmed.
The duration and extent of the impact from the
COVID-19
pandemic depends on future developments that cannot be accurately predicted at this time, such as the severity and transmission rate of the virus, the extent and effectiveness of containment actions, the disruption caused by such actions, and the impact of these and other factors on our employees, customers, partners and vendors. If we are not able to respond to and manage the impact of such events effectively, our business will be harmed.
To the extent the
COVID-19
pandemic adversely affects our business and financial results, it may also have the effect of heightening many of the other risks described in our annual report on Form
10-K
for the August Acquisition,fiscal year ended December 31, 2019, under the heading “Part I — Item 1A. Risk Factors”.
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Our operating results may fluctuate from quarter to quarter, which could make them difficult to predict.
Our quarterly operating results are tied to certain financial and operational metrics that have fluctuated in the past and may fluctuate significantly in the future. As a result, you should not rely upon our past quarterly operating results as indicators of future performance. Our operating results depend on numerous factors, many of which are outside of our control. In addition to the other risks described in this “Risk Factors” section, the following risks could cause our operating results to fluctuate:
our ability to retain existing customers and attract new customers;
the rates at which our customers renew;
the amount of revenue generated from our customers’ use of our products or services in excess of their committed contractual entitlements;
the timing and amount of costs of new and existing sales and marketing efforts;
the timing and amount of operating costs and capital expenditures relating to expansion of our business, operations and infrastructure;
the cost and timing of the development and introduction of new product and service offerings by us or our competitors;
impacts on the national and global economies due to natural disasters, acts of terrorism, or public health emergencies, such as the
COVID-19
pandemic;
system or service failures, security breaches or network downtime.
We use a data center and cloud computing services facilities to deliver our services. Any disruption of service at these facilities could harm our business.
We manage our services and serve all of our customers from cloud computing services facilities, such as AWS, as well as one physical data center facility. While we issued 270,686 unregistered sharescontrol the actual computer and storage systems upon which our software runs, and deploy them to these facilities, we do not control the operation or availability of these facilities.
The owners of these facilities have no obligation to renew their agreements with us on commercially reasonable terms, or at all. If we are unable to renew these agreements on commercially reasonable terms, we may be required to transfer to new facilities, and we may incur significant costs and possible service interruption in connection with doing so.
Any changes in third-party service levels at these facilities or any errors, defects, disruptions or other performance problems at or related to these facilities that affect our services could harm our reputation and may damage our customers’ businesses. Interruptions in our services might reduce our revenue, cause us to issue credits to customers, subject us to potential liability, and cause customers to terminate their subscriptions or harm our renewal rates.
These facilities are vulnerable to damage or service interruption resulting from human error, intentional bad acts, security breaches, earthquakes, hurricanes, floods, fires, war, terrorist attacks, power losses, hardware failures, systems failures, telecommunications failures, global health emergencies such as the
COVID-19
pandemic, and similar events. For example, on September 18, 2014, we suffered a service disruption resulting from a distributed
denial-of-service
attack at third-party data center facilities used by us. By September 20, 2014, we had restored the services impacted by the attack. We contacted federal law enforcement authorities regarding the
denial-of-service
attack and cooperated with them. We also conducted an assessment of our internet service providers and data center providers, potential future vulnerability to malicious activity, and the sufficiency of our infrastructure to withstand and recover rapidly from such attacks. While this matter did not have a material adverse effect on our operating results, there can be no assurance that such incidents will not occur again, and they could occur more frequently and on a more significant scale. The occurrence of a natural disaster or an act of terrorism, or vandalism or other misconduct, or a decision to close the facilities without adequate notice or other unanticipated problems could result in lengthy interruptions in our services.
Fluctuations in the exchange rate of foreign currencies could result in currency translation losses.
We currently have foreign sales denominated in Australian dollars, British pound sterling, Euros, Japanese yen and New Zealand dollars and may, in the future, have sales denominated in the currencies of additional countries in which we establish or have established sales offices. In addition, we incur a portion of our operating expenses in British pound sterling, Euros, Japanese yen and, to a lesser extent, other foreign currencies. Any fluctuation in the exchange rate of these foreign currencies may negatively impact our business, financial condition and operating results. Global economic events, such as the
COVID-19
pandemic, have and may continue to significantly impact local economies and the foreign exchange markets, which may increase the risks associated with sales denominated in foreign currencies. We have not previously engaged in foreign currency hedging. If we decide to hedge our foreign currency exposure, we may not be able to hedge effectively due to lack of experience, unreasonable costs or illiquid markets.
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Our stock price has been volatile and is likely to be volatile in the future.
The market price of our common stock has been and is likely to be highly volatile and could be subject to significant fluctuations in response to, among other things, the risk factors described in this report and other factors beyond our control. Market prices for securities of early stage companies have historically been particularly volatile. Some, but not all, of the factors that may cause the market price of our common stock to fluctuate include:
fluctuations in our quarterly or annual financial results or the sellers. Thisquarterly or annual financial results of companies perceived to be similar to us or relevant for our business;
changes in estimates of our financial results or recommendations by securities analysts;
failure of our products to achieve or maintain market acceptance;
changes in market valuations of similar or relevant companies;
success of competitive service offerings or technologies;
changes in our capital structure, such as the issuance was madeof securities or the incurrence of debt;
announcements by us or by our competitors of significant services, contracts, acquisitions or strategic alliances;
regulatory developments in reliance on onethe United States, foreign countries, or moreboth;
market volatility resulting from the
COVID-19
pandemic;
litigation;
additions or departures of key personnel;
investors’ general perceptions; and
changes in general economic, industry or market conditions.
In addition, if the market for technology stocks, or the stock market in general, experiences a loss of investor confidence, the trading price of our common stock could decline for reasons unrelated to our business, financial condition, or results of operations. If any of the following exemptionsforegoing occurs, it could cause our stock price to fall and may expose us to lawsuits that, even if unsuccessful, could be costly to defend and a distraction to management.
Failure of our customers to pay the amounts owed to us, or exclusions fromto pay such amounts in a timely manner, may adversely affect our financial condition and operating results.
If any of our significant customers have insufficient liquidity, we could encounter significant delays or defaults in payments owed to us by such customers, and we may need to extend our payment terms or restructure the registration requirementsreceivables owed to us, which could have a significant adverse effect on our financial condition, including impacting the timing of revenue recognition. Any deterioration in the Securities Actfinancial condition of 1933,our customers will increase the risk of uncollectible receivables. Global economic uncertainty, such as amended (the “Securities Act”): Section 4(a)(2) of the Securities Act, Regulation D promulgated undereconomic instability and market volatility caused by the Securities Act and/global
COVID-19
pandemic, could continue to affect our customers’ ability to pay our receivables in a timely manner or Regulation S promulgated under the Securities Act.

at all or result in customers going into bankruptcy or reorganization proceedings, which could also affect our ability to collect our receivables.
ITEM 5.

OTHER INFORMATION

Our policy governing transactions in our securities by directors, officers and employees permits our officers, directors and certain other persons to enter into trading plans complying with Rule
10b5-1
under the Exchange Act. Generally, under these trading plans, the individual relinquishes control over the transactions once the trading plan is put into place. Accordingly, sales under these plans may occur at any time, including possibly before, simultaneously with, or immediately after significant events involving our company.

We anticipate that, as permitted by Rule
10b5-1
and our policy governing transactions in our securities, some or all of our officers, directors and employees may establish trading plans in the future. We intend to disclose the names of executive officers and directors who establish a trading plan in compliance with Rule
10b5-1
and the requirements of our policy governing transactions in our securities in our future quarterly and annual reports on Form
10-Q
and
10-K
filed with the Securities and Exchange Commission. However, we undertake no obligation to update or revise the information provided herein, including for revision or termination of an established trading plan.

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Table of Contents
ITEM 6.

EXHIBITS

Exhibits

  
3.1 (1) Eleventh Amended and Restated Certificate of Incorporation.
3.2 (2) Amended and RestatedBy-Laws.
4.1 (3) Form of Common Stock certificate of the Registrant.
31.1 Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.2002.
31.2 Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1^ Certification of Chief Executive Officer and Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INS 
Inline XBRL Instance Document. The instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH XBRL Inline Taxonomy Extension Schema Document.
101.CAL XBRL Inline Taxonomy Extension Calculation Linkbase Document.
101.DEF XBRL Inline Taxonomy Extension Definition Linkbase Document.
101.LAB XBRL Inline Taxonomy Extension Label Linkbase Document.
101.PRE XBRL Inline Taxonomy Extension Presentation Linkbase Document.
104
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

(1)

Filed as Exhibit 3.2 to Amendment No. 5 to Registrant’s Registration Statement on Form
S-1
filed with the Securities and Exchange Commission on February 6, 2012, and incorporated herein by reference.

(2)

Filed as Exhibit 3.3 to Amendment No. 5 to Registrant’s Registration Statement on Form
S-1
filed with the Securities and Exchange Commission on February 6, 2012, and incorporated herein by reference.

(3)

Filed as Exhibit 4.1 to Amendment No. 5 to Registrant’s Registration Statement on Form
S-1
filed with the Securities and Exchange Commission on February 6, 2012, and incorporated herein by reference.

^

Furnished herewith.

36

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

  
BRIGHTCOVE INC.
  
(Registrant)
Date: October 23, 2019July 24, 2020  By:
 /s/ Jeff Ray
   Jeff Ray
   
Chief Executive Officer
   
(Principal Executive Officer)
Date: October 23, 2019July 24, 2020  By:
 /s/ Robert Noreck
   Robert Noreck
   
Chief Financial Officer
   
(Principal Financial Officer)

37