Table of Contents
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 
 
FORM
10-Q
 
 
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended SeptemberJune 30, 20202021
OR
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from
                    
to
                    
Commission File Number:
001-36155
 
 
MARCUS & MILLICHAP, INC.
(Exact name of registrant as specified in its Charter)
 
 
 
Delaware
 
35-2478370
(State or Other Jurisdiction of
Incorporation or Organization)
 
(I.R.S. Employer
Incorporation or Organization)
Identification No.)
23975 Park Sorrento, Suite 400
Calabasas, California
 
91302
(Address of Principal Executive Offices)
 
(Zip Code)
(818)
212-2250
(Registrant’s telephone number, including area code)
 
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
 
Trading Symbol(s)
 
Name of each exchange on which registered
Common Stock, par value $0.0001 per share
 
MMI
 
New York Stock Exchange
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    
Yes
  ☒    No  ☐
Indicate by checkmark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation
S-T
232.405 of this chapter) during the preceding 12 months (or for such shorter time period that the registrant was required to submit such files).    
Yes
  ☒     No  ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a
non-accelerated
filer, a smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule
12b-2
of the Exchange Act.
 
Large accelerated filer   Accelerated filer 
Non-accelerated
filer
   Smaller reporting company 
Emerging growth company
   Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule
12b-2
of the Exchange Act).    Yes  ☐    No  
Number of shares of common stock, par value $0.0001 per share, of the registrant issued and outstanding as of NovemberAugust 2, 20202021 was 39,376,477
39,579,303 shares.
 
 
 

PART I. FINANCIAL INFORMATION
Item 1. Financial Statements
MARCUS & MILLICHAP, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except for shares and par value)
 
  September 30,
 
 
2020
(Unaudited)
   December 31,
2019
   June 30, 2021
(Unaudited)
   December 31,
2020
 
Assets
          
Current assets:
          
Cash and cash equivalents
  $173,112   $232,670   $230,414   $243,152 
Commissions receivable, net
   6,846    5,003    14,954    10,391 
Prepaid expenses
   8,694    10,676    10,402    10,153 
Income tax receivable
   10,023    4,999 
Marketable debt securities,
available-for-sale
(includes amortized cost of $169,239 and $150,517 at September 30, 2020 and December 31, 2019, respectively, and $0 allowance for credit losses)
   169,513    150,752 
Marketable debt securities,
available-for-sale
(includes amortized cost of $147,142 and $158,148 at June 30, 2021 and December 31, 2020, respectively, and $0 allowance for credit losses)
   147,172    158,258 
Advances and loans, net
   2,090    2,882    2,657    2,413 
Other assets
   3,013    3,185    5,742    4,711 
  
 
   
 
   
 
   
 
 
Total current assets
   373,291    410,167    411,341    429,078 
Property and equipment, net
   23,371    22,643    22,746    23,436 
Operating lease
right-of-use
assets, net
   82,202    90,535    86,420    84,024 
Marketable debt securities,
available-for-sale
(includes amortized cost of $44,246 and $59,468 at
September 30,
2020 and December 31, 2019, respectively, and $0 allowance for credit losses)
   46,505    60,809 
Marketable debt securities,
available-for-sale
(includes amortized cost of $95,488 and $45,181 at June 30, 2021 and December 31, 2020, respectively, and $0 allowance for credit losses)
   97,514    47,773 
Assets held in rabbi trust
   9,467    9,452    11,178    10,295 
Deferred tax assets, net
   15,839    22,122    20,706    21,374 
Goodwill and other intangible assets, net
   36,883    22,312    49,843    52,053 
Advances and loans, net
   104,248    66,647    114,036    106,913 
Other assets
   4,319    4,347    3,986    4,176 
  
 
   
 
   
 
   
 
 
Total assets
  $696,125   $709,034   $817,770   $779,122 
  
 
   
 
   
 
   
 
 
 
 
 
 
Liabilities and stockholders’ equity
          
Current liabilities:
          
Accounts payable and other liabilities
  $10,601   $10,790   $20,959   $18,288 
Notes payable to former stockholders
   0      6,564 
Deferred compensation and commissions
   37,244    44,301    48,169    58,106 
Income tax payable
   2,380    3,726 
Operating lease liabilities
   17,954    17,762    20,157    19,190 
Accrued bonuses and other employee related expenses
   10,238    22,388    23,854    21,007 
  
 
   
 
   
 
   
 
 
Total current liabilities
   76,037    101,805    115,519    120,317 
Deferred compensation and commissions
   33,921    45,628    32,191    38,745 
Operating lease liabilities
   57,002    63,155    61,293    59,408 
Other liabilities
   8,131    3,539    11,914    13,816 
  
 
   
 
   
 
   
 
 
Total liabilities
   175,091    214,127    220,917    232,286 
  
 
   
 
   
 
   
 
 
 
 
 
 
Commitments and contingencies
   0    0    0      0   
 
 
 
 
Stockholders’ equity:
          
Preferred stock, $0.0001 par value:
          
Authorized shares – 25,000,000; issued and outstanding shares – NaN at September 30, 2020 and December 31, 2019, respectively
   0      0   
Authorized shares – 25,000,000; issued and outstanding shares – NaN at June 30, 2021
and December 31, 2020, respectively
   0    0 
Common stock, $0.0001 par value:
          
Authorized shares – 150,000,000; issued and outstanding shares – 39,376,477 and 39,153,195 at September 30, 2020 and December 31, 2019, respectively
   4    4 
Authorized shares – 150,000,000; issued and outstanding shares – 39,578,360 and 39,401,976 at June 30,
2021 and December 31, 2020, respectively
   4    4 
Additional
paid-in
capital
   110,625    104,658    117,457    113,182 
Stock notes receivable from employees
   0      (4
Retained earnings
   407,454    388,271    477,620    431,076 
Accumulated other comprehensive income
   2,951    1,978    1,772    2,574 
  
 
   
 
   
 
   
 
 
Total stockholders’ equity
   521,034    494,907    596,853    546,836 
  
 
   
 
   
 
   
 
 
Total liabilities and stockholders’ equity
  $696,125   $709,034   $817,770   $779,122 
  
 
   
 
   
 
   
 
 
See accompanying notes to condensed consolidated financial statements.
 
3

MARCUS & MILLICHAP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF NET AND COMPREHENSIVE INCOME
(in thousands, except per share amounts)
(Unaudited)
 
  Three Months Ended
September 30,
 Nine Months Ended
September 30,
   Three Months Ended
June 30,
 Six Months Ended
June 30,
 
  2020 2019 2020 2019   2021 2020 2021 2020 
Revenues:
              
Real estate brokerage commissions
  $
 
140,844  $
 
180,198  $
 
416,044  $
 
513,815   $252,903  $103,371  $415,699  $275,200 
Financing fees
   15,620   16,013   43,674   47,487    28,214   12,703   46,057   28,054 
Other revenues
   2,111   2,009   6,974   7,218    3,829   1,326   7,167   4,863 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Total revenues
   158,575   198,220   466,692   568,520    284,946   117,400   468,923   308,117 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Operating expenses:
              
Cost of services
   99,707   124,147   287,207   343,682    178,585   73,743   287,688   187,500 
Selling, general and administrative
   49,722   48,091   148,101   149,845    61,797   43,519   113,474   98,379 
Depreciation and amortization
   2,606   1,910   7,822   5,674    2,959   2,752   5,956   5,216 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Total operating expenses
   152,035   174,148   443,130   499,201    243,341   120,014   407,118   291,095 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Operating income
   6,540   24,072   23,562   69,319 
Operating income (loss)
   41,605   (2,614  61,805   17,022 
Other income (expense), net
   1,615   2,573   4,224   9,067    1,370   2,975   2,414   2,609 
Interest expense
   (199  (329  (695  (1,018   (146  (213  (292  (496
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Income before provision for income taxes
   7,956   26,316   27,091   77,368    42,829   148   63,927   19,135 
Provision for income taxes
   1,916   7,024   7,875   21,159    11,297   42   17,383   5,959 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Net income
   6,040   19,292   19,216   56,209    31,532   106   46,544   13,176 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
            
 
 
 
 
 
 
 
 
Other comprehensive (loss) income:
     
Other comprehensive income (loss):
         
Marketable debt securities,
available-for-sale:
              
Change in net unrealized gains and losses   (30  160   687   1,874 
Less: reclassification adjustment for net losses (gains) included in other income (expense),
net
   8   (23  32   (41
Change in net unrealized gains
   146   1,214   (475  717 
Less: reclassification adjustment for net losses included in other income (expense), net
   3   13   3   24 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Net change, net of tax of $(7), $46, $246 and $617 for the three and nine months ended September 30, 2020 and 2019, respectively
   (22  137   719   1,833 
Foreign currency translation (loss) gain, net of tax of $0 for each of the three and nine months ended September 30, 2020 and 2019
   (214  114   254   (200
Net change, net of tax of $51, $421, $(164) and $253 for the three and six months ended June 30, 2021 and 2020, respectively
   149   1,227   (472  741 
Foreign currency translation (loss) gain, net of tax of $0 for each of the three and six months ended June 30, 2021 and 2020
   (217  (423  (330  468 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Total other comprehensive (loss) income
   (236  251   973   1,633    (68  804   (802  1,209 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
Comprehensive income
  $5,804  $19,543  $20,189  $57,842   $31,464  $910  $45,742  $14,385 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
 
    
 
 
 
 
 
 
 
 
Earnings per share:
              
Basic
  $0.15  $0.49  $0.49  $1.43   $0.79  $0    $1.17  $0.33 
Diluted
  $0.15  $0.49  $0.48  $1.42   $0.78  $0    $1.16  $0.33 
Weighted average common shares outstanding:
              
Basic
   39,681   39,441   39,617   39,383    39,877   39,629   39,817   39,585 
Diluted
   39,727   39,550   39,676   39,527    40,139   39,673   40,112   39,662 
See accompanying notes to condensed consolidated financial statements.
4

MARCUS & MILLICHAP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(in thousands, except for shares)
(Unaudited)
   Three Months Ended June 30, 2021 
   Preferred Stock   Common Stock   Additional
Paid-In

Capital
  Stock Notes
Receivable
From
Employees
   Retained
Earnings
   Accumulated
Other
Comprehensive
Income (Loss)
  Total 
   Shares   Amount   Shares  Amount 
Balance at March 31, 2021
   0   $0      39,500,966  $4   $113,737  $0     $446,088   $1,840  $561,669 
Net and comprehensive income
(loss)
   —      0      —     0      0     0      31,532    (68  31,464 
Stock-based award activity
                                          
Stock-based compensation
   0      0      0     0      2,662   0      0      0     2,662 
Shares issued pursuant to
employee stock purchase plan
   0      0      11,635   0      369   0      0      0     369 
Issuance of common stock for vesting of restricted stock units
   0      0      34,198   0      0     0      0      0     0   
Issuance of common stock for unvested restricted stock awards
   0      0      12,492   0      0     0      0      0     0   
Issuance of common stock for stock settled deferred consideration
   0      0      27,481   0      1,000   0      0      0     1,000 
Shares withheld related to net share settlement of stock-based awards
   0      0      (8,412  0      (311  0      0      0     (311
   
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
   
 
 
   
 
 
  
 
 
 
Balance as of June 30, 2021
   0     $0      39,578,360  $4   $117,457  $ 0     $477,620   $1,772  $596,853 
   
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
   
 
 
   
 
 
  
 
 
 
   Three Months Ended June 30, 2020 
   Preferred Stock   Common Stock   Additional
Paid-In

Capital
  Stock Notes
Receivable
From
Employees
  Retained
Earnings
   Accumulated
Other
Comprehensive
Income
  Total 
   Shares   Amount   Shares  Amount 
Balance at March 31, 2020
   0     $0      39,272,429  $4   $105,601  $(4$401,308  $  2,383  $  509,292  
Net and comprehensive income
   —      0      —     0      0     0     106    804    910 
Stock-based award activity
                                          
Stock-based compensation
   0      0      0     0      2,536   0     0      0      2,536 
Shares issued pursuant to
employee stock purchase
 
plan
   0      0      15,923   0      371   0     0      0      371 
Issuance of common stock for vesting of restricted stock units
   0      0      27,373   0      0     0     0      0      0   
Issuance of common stock for unvested restricted stock awards
   0      0      19,516   0      0     0     0      0      0   
Shares withheld related to net share settlement of stock-based awards
   0      0      (7,224  0      (200  0     0      0      (200
Reduction of stock notes receivable from employees
   —      0      —     0      0     4   0      0      4 
   
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
   
 
 
   
 
 
 
Balance as of June 30, 2020
   0     $0      39,328,017  $4   $108,308  $0    $401,414   $3,187   $512,913 
   
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
   
 
 
   
 
 
 
See accompanying notes to condensed consolidated financial statements.
 
45

MARCUS & MILLICHAP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(in thousands, except for shares)
(Unaudited)
 
   Six Months Ended June 30, 2021 
   Preferred Stock   Common Stock   Additional
Paid-In

Capital
  Stock Notes
Receivable
From
Employees
   Retained
Earnings
   Accumulated
Other
Comprehensive
Income (Loss)
  Total 
   Shares   Amount   Shares  Amount 
Balance at December 31, 2020
   0     $0      39,401,976  $4   $113,182  $0     $431,076   $2,574  $546,836 
Net and comprehensive income
(loss)
   —      0      —     0      0     0      46,544    (802  45,742 
Stock-based award activity
                                          
Stock-based compensation
   0      0      0     0      4,950   0      0      0     4,950 
Shares issued pursuant to employee stock purchase plan
   0      0      11,635   0      369   0      0      0     369 
Issuance of common stock for vesting of restricted stock units
   0      0      183,315   0      0     0      0      0     0   
Issuance of common stock for unvested restricted stock awards
   0      0      12,492   0      0     0      0      0     0   
Issuance of common stock for stock settled deferred consideration
   0      0      27,481   0      1,000   0      0      0     1,000 
Shares withheld related to net share settlement of stock-based awards
   0      0      (58,539  0      (2,044  0      0      0     (2,044
   
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
   
 
 
   
 
 
  
 
 
 
Balance as of June 30, 2021
   0     $0      39,578,360  $4   $117,457  $0     $477,620   $1,772  $596,853 
   
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
   
 
 
   
 
 
  
 
 
 
 
 
Three Months Ended September 30, 2020
 
 
 
Preferred Stock
 
 
Common Stock
 
 
Additional
Paid-In

Capital
 
 
Stock Notes
Receivable
From
Employees
 
 
Retained
Earnings
 
 
Accumulated
Other
Comprehensive
Income (Loss)
 
 
Total
 
 
 
Shares
 
 
Amount
 
 
Shares
 
 
Amount
 
Balance at June 30, 2020
   0     $0      39,328,017  $4   $108,308  $0     $401,414   $3,187  $512,913 
Net and comprehensive income (loss)
   —      0      —     0      0     0      6,040    (236  5,804 
Stock-based award activity
               
Stock-based compensation
   0      0      0     0      2,383   0      0      0     2,383 
Shares issued pursuant to employee
 
stock
purchase plan
   0      0      0     0      0     0      0      0     0   
Issuance of common stock for vesting of restricted stock units
   0      0      50,912   0      0     0      0      0     0   
Issuance of common stock for unvested restricted stock awards
   0      0      0     0      0     0      0      0     0   
Shares withheld related to net share
settlement of stock-based awards
   0      0      (2,452  0      (66  0      0      0     (66
Reduction of stock notes receivable from employees
   —      0      —     0      0     0      0      0     0   
  
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
   
 
 
   
 
 
  
 
 
 
Balance as of September 30, 2020
   0     $0      39,376,477  $4   $110,625  $0     $407,454   $2,951  $521,034 
  
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
   
 
 
   
 
 
  
 
 
 
 
 
 
Three Months Ended September 30, 2019
 
 
 
Preferred Stock
 
 
Common Stock
 
 
Additional
Paid-In

Capital
 
 
Stock Notes
Receivable
From
Employees
 
 
Retained
Earnings
 
 
Accumulated
Other
Comprehensive
Income
 
 
Total
 
 
 
Shares
 
 
Amount
 
 
Shares
 
 
Amount
 
Balance at June 30, 2019
   0     $0      39,090,861  $4   $100,098  $
(4
)


$348,258   $2,157   $450,513 
Net and comprehensive income
   —      0      —     0      0     0     19,292    251    19,543 
Stock-based award activity
               
Stock-based compensation
   0      0      0     0      2,114   0     0      0      2,114 
Shares issued pursuant to employee stock purchase plan
   0      0      0     0      0     0     0      0      0   
Issuance of common stock for vesting of restricted stock units
   0      0      41,257   0      0     0     0      0      0   
Issuance of common stock for unvested restricted stock awards
   0      0      2,264   0      0     0     0      0      0   
Shares withheld related to net share settlement of stock-based awards
   0      0      (2,146  0      (70  0     0      0      (70
  
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
   
 
 
   
 
 
 
Balance as of September 30, 2019
   0     $0      39,132,236  $4   $102,142  $
(4
)

 $367,550   $2,408   $472,100 
  
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
   
 
 
   
 
 
 
   Six Months Ended June 30, 2020 
   Preferred Stock   Common Stock   Additional
Paid-In

Capital
  Stock Notes
Receivable
From
Employees
  Retained
Earnings
  Accumulated
Other
Comprehensive
Income
   Total 
   Shares   Amount   Shares  Amount 
Balance at December 31, 2019
   0     $0      39,153,195  $4   $104,658  $(4 $388,271  $1,978   $494,907 
Cumulative effect of a change in accounting principle, net of tax
   0      0      0     0      0     0     (33  0      (33
   
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
  
 
 
   
 
 
 
Balance at January 1, 2020, as adjusted
   0      0      39,153,195   4    104,658   (4  388,238   1,978    494,874 
Net and comprehensive income
   —      0      —     0      0     0     13,176   1,209    14,385 
Stock-based award activity
                                         
Stock-based compensation
   0      0      0     0      5,168   0     0     0      5,168 
Shares issued pursuant to employee stock purchase plan
   0      0      15,923   0      371   0     0     0      371 
Issuance of common stock for vesting of restricted stock units
   0      0      197,479   0      0     0     0     0      0   
Issuance of common stock for unvested restricted stock awards
   0      0      19,516   0      0     0     0     0      0   
Shares withheld related to net share settlement of stock-based awards
   0      0      (58,096  0      (1,889  0     0     0      (1,889
Reduction of stock notes receivable from
 
employees
   —      0      —     0      0     4   0     0      4 
   
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
  
 
 
   
 
 
 
Balance as of June 30, 2020
   0     $0      39,328,017  $4   $108,308  $0    $401,414  $3,187   $512,913 
   
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
  
 
 
   
 
 
 
See accompanying notes to condensed consolidated financial statements.
 
5
6

MARCUS & MILLICHAP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (continued)
(in thousands, except for shares)
(Unaudited)
 
 
Nine Months Ended September 30, 2020
 
 
 
Preferred Stock
 
 
Common Stock
 
 
Additional
Paid-In

Capital
 
 
Stock Notes
Receivable
From
Employees
 
 
Retained
Earnings
 
 
Accumulated
Other
Comprehensive
Income
 
 
Total
 
 
 
Shares
 
 
Amount
 
 
Shares
 
 
Amount
 
Balance at December 31, 2019
   0     $0      39,153,195  $4   $104,658  $(4 $388,271  $1,978   $494,907 
Cumulative effect of a change in accounting principle, net of tax
   0      0      0     0      0     0     (33  0      (33
  
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
  
 
 
   
 
 
 
Balance at January 1, 2020, as adjusted
   0      0      39,153,195   4    104,658   (4  388,238   1,978    494,874 
Net and comprehensive income
   —      0      —     0      0     0     19,216   973    20,189 
Stock-based award activity
              
Stock-based compensation
   0      0      0     0      7,551   0     0     0      7,551 
Shares issued pursuant to employee
 
stock
purchase plan
   0      0      15,923   0      371   0     0     0      371 
Issuance of common stock for vesting of restricted stock units
   0      0      248,391   0      0     0     0     0      0   
Issuance of common stock for unvested restricted stock awards
   0      0      19,516   0      0     0     0     0      0   
Shares withheld related to net share settlement of stock-based awards
   0      0      (60,548  0      (1,955  0     0     0      (1,955
Reduction of stock notes receivable from employees
   —      0      —     0      0     4   0     0      4 
  
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
  
 
 
   
 
 
 
Balance as of September 30, 2020
   0     $0      39,376,477  $4   $110,625  $0  $407,454  $2,951   $521,034 
  
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
  
 
 
   
 
 
 
 
 
Nine Months Ended September 30, 2019
 
 
 
Preferred Stock
 
 
Common Stock
 
 
Additional
Paid-In

Capital
 
 
Stock Notes
Receivable
From
Employees
 
 
Retained
Earnings
 
 
Accumulated
Other
Comprehensive
Income
 
 
Total
 
 
 
Shares
 
 
Amount
 
 
Shares
 
 
Amount
 
Balance at December 31, 2018
   0     $0      38,814,464  $4   $97,458  $(4 $311,341   $775   $409,574 
Net and comprehensive income
   —      0      —     0      0     0     56,209    1,633    57,842 
Stock-based award activity
               
Stock-based compensation
   0      0      0     0      7,040   0     0      0      7,040 
Shares issued pursuant to employee
 
stock
purchase plan
   0      0      11,022   0      338   0     0      0      338 
Issuance of common stock for vesting of restricted stock units
   0      0      366,476   0      0     0     0      0      0   
Issuance of common stock for unvested restricted stock awards
   0      0      12,806   0      0     0     0      0      0   
Shares withheld related to net share
settlement of stock-based awards
   0      0      (72,532  0      (2,694  0     0      0      (2,694
  
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
   
 
 
   
 
 
 
Balance as of September 30, 2019
   0     $0      39,132,236  $4   $102,142  $(4 $367,550   $2,408   $472,100 
  
 
 
   
 
 
   
 
 
  
 
 
   
 
 
  
 
 
  
 
 
   
 
 
   
 
 
 
See accompanying notes to condensed consolidated financial statements.
6

MARCUS & MILLICHAP, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(Unaudited)
 
  Nine Months Ended
September 30,
   Six Months Ended
June 30,
 
  2020 2019   2021 2020 
Cash flows from operating activities
        
Net income
  $19,216  $56,209   $46,544  $13,176 
Adjustments to reconcile net income to net cash used in operating activities:
   
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
     
Depreciation and amortization
   7,822  5,674    5,956   5,216 
Amortization of
right-of-use
assets
   16,883  15,433    11,850   11,151 
Credit loss expense
   55  75 
Credit loss recovery
   (137  (78
Stock-based compensation
   7,551  7,040    4,950   5,168 
Deferred taxes, net
   6,050  3,829    780   4,172 
Unrealized foreign exchange loss
   276   0   
Unrealized foreign exchange (gains) losses
   (560  557 
Net realized gains on marketable debt securities,
available-for-sale
   (180 (70   (10  (117
Other
non-cash
items
   930  489    196   567 
Changes in operating assets and liabilities:
        
Commissions receivable
   (1,928 (1,368   (4,781  (5
Prepaid expenses
   1,988  (1,426   (239  2,259 
Advances and loans
   (36,905 (20,379   (7,086  (34,149
Other assets
   (1,087 (10,923   (2,138  (1,059
Accounts payable and other liabilities
   (1,373 103    4,988   (1,204
Income tax receivable/payable
   (5,024 (12,272   (1,345  775 
Accrued bonuses and other employee related expenses
   (12,145 (11,314   3,005   (18,168
Deferred compensation and commissions
   (17,593 (24,409   (15,968  (31,425
Operating lease liabilities
   (13,504 (12,725   (10,557  (9,016
Other liabilities
   702  (19   (1,982  331 
  
 
  
 
   
 
  
 
 
Net cash used in operating activities
   (28,266 (6,053
Net cash provided by (used in) operating activities
   33,466   (51,849
  
 
  
 
   
 
  
 
 
Cash flows from investing activities
        
Acquisition of businesses, net of cash received
   (11,821  0      229   (11,821
Purchases of marketable debt securities,
available-for-sale
   (179,221 (115,744   (199,513  (95,266
Proceeds from sales and maturities of marketable debt securities,
available-for-sale
   175,226  143,638    159,968   95,028 
Issuances of employee notes receivable
   (243 (200   (40  (211
Payments received on employee notes receivable
   90  28    276   1 
Purchase of property and equipment
   (5,412 (6,643   (2,770  (4,190
  
 
  
 
   
 
  
 
 
Net cash (used in) provided by investing activities
   (21,381 21,079 
Net cash used in investing activities
   (41,850  (16,459
  
 
  
 
   
 
  
 
 
Cash flows from financing activities
        
Taxes paid related to net share settlement of stock-based awards
   (1,955 (2,694   (2,044  (1,889
Proceeds from issuance of shares pursuant to employee stock purchase plan
   371  338    369   371 
Principal payments on notes payable to former stockholders
   (6,564 (1,087   0     (6,563
Principal payments on stock appreciation rights liability
   (1,251 (185   (1,481  (1,251
Principal payments on contingent consideration
   (420  0   
Principal payments on deferred consideration
   (1,302  0   
  
 
  
 
   
 
  
 
 
Net cash used in financing activities
   (9,819 (3,628   (4,458  (9,332
  
 
  
 
   
 
  
 
 
Effect of currency exchange rate changes on cash and cash equivalents
   (92  0      104   (150
  
 
  
 
   
 
  
 
 
Net (decrease) increase in cash and cash equivalents
   (59,558 11,398 
Net decrease in cash and cash equivalents
   (12,738  (77,790
Cash and cash equivalents at beginning of period
   232,670  214,683    243,152   232,670 
  
 
  
 
   
 
  
 
 
Cash and cash equivalents at end of period
  $173,112  $226,081   $230,414  $154,880 
  
 
  
 
   
 
  
 
 
  
 
 
 
 
Supplemental disclosures of cash flow information
        
Interest paid during the period
  $1,208  $2,092   $714  $1,193 
  
 
  
 
   
 
  
 
 
Income taxes paid, net
  $6,849  $29,602   $17,897  $1,013 
  
 
  
 
   
 
  
 
 
See accompanying notes to condensed consolidated financial statements.
 
7

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
1.
Description of Business, and Basis of Presentation
and Recent Accounting Pronouncements
Description of Business
Marcus & Millichap, Inc., (the “Company”,
 “Marcus & Millichap”, or “MMI”), a Delaware corporation, is a brokerage firm specializing in commercial real estate investment sales, financing, research and advisory services. As of SeptemberJune 30, 2020,2021, MMI operates 8384 offices in the United States and Canada through its wholly-owned subsidiaries, including the operations of Marcus & Millichap Capital Corporation.
Reorganization and Initial Public Offering
MMI was formed in June 2013 in preparation for Marcus & Millichap Company (“MMC”) to
spin-off
its majority ownedmajority-owned subsidiary, Marcus & Millichap Real Estate Investment Services, Inc. (“MMREIS”). Prior to the initial public offering (“IPO”) of MMI, all of the preferred and common stockholders of MMREIS (including MMC and employees of MMREIS) contributed all of their outstanding shares to MMI, in exchange for new MMI common stock. As a result, MMREIS became a wholly-owned subsidiary of MMI. Thereafter, MMC distributed 80.0% of the shares of MMI common stock to MMC’s shareholders and exchanged the remaining portion of its shares of MMI common stock for cancellation of indebtedness of MMC. MMI completed its IPO in November 2013.
Basis of Presentation
The financial information presented in the accompanying unaudited condensed consolidated financial statements, has been prepared in accordance with rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) for quarterly reports on
Form
10-Q
and
Article 10-01
of
Regulation S-X.
Accordingly, they do not include all of the information and footnotes required by U.S. generally accepted accounting principles (“U.S. GAAP”) for complete financial statements. In the opinion of management, the accompanying unaudited condensed consolidated financial statements and notes include all adjustments (consisting only of normal recurring adjustments) necessary for a fair presentation of the condensed consolidated financial position, results of operations and cash flows for the periods presented. These unaudited condensed consolidated financial statements should be read in conjunction with the annual audited consolidated financial statements and notes thereto, including the Company’s accounting policies for the year ended December 31, 20192020 included in the Company’s Annual Report on Form
10-K
filed on March 2, 20201, 2021 with the SEC. The results of the ninesix months ended SeptemberJune 30, 20202021 are not necessarily indicative of the results to be expected for the year ending December 31, 2020,2021, for other interim periods or for future years.
Considerations Related to the
COVID-19
Pandemic
The
COVID-19
pandemic and resultant shutdown of economic activity across much of the world has led to sharp increases in unemployment,
volatility
 in debt and equity markets and businesses instituting cost-cutting and capital-preservation measures. There has been a significant impact on commercial real estate markets in the United States and Canada that started at the end of first quarter 2020
,
 continued through the second quarter of 2020 and to a lesser extent,
 through the end of the
 third quarter of 2020, as many property owners have put transactions on hold, driving significantly lower sales volumes.
The Company couldmay continue to experience other potentialoperational and financial impacts as a result ofdue to the ongoing
COVID-19
pandemic. Actual results may differ from the Company’s current estimates as there is considerabledue to the uncertainty around the scopeeconomic impact and durationspread of thenew
COVID-19
pandemic,variants and as a result, the extent of the impact of
COVID-19vaccination rates.
on our operational and financial performance is uncertain and cannot be predicted. The Company expects the effects of the
COVID-19
pandemic to continue to impact its financial position, results of operations, and cash flows for the remainder of 2020 and
into calendar year 2021
.
See Note 3 – “Property and Equipment, Net”, Note 65 – “Acquisitions, Goodwill and Other Intangible Assets”, and Note 108 – “Fair Value Measurements” and Note 15 – “Commitments and Contingencies”
for further discussiondiscussions on the potential impacts of
COVID-19.
Consolidation
The accompanying condensed consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the related disclosures at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period, including the impact
COVID-19
may have on our business.period. Actual results could differ from those estimates.
8

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Segment Reporting
The Company follows U.S. GAAP for segment reporting, which requires reporting information on operating segments in interim and annual financial statements. Substantially all of the Company’s operations involve the delivery of commercial real estate services to our customers including real estate investment sales, financing (including mortgage servicing) and consulting and advisory services. Management makes operating decisions, assesses performance and allocates resources based on an ongoing review of these integrated operations, which constitute the Company’s only operating segment for financial reporting purposes.
Reclassifications
Certain prior-period amounts in the condensed consolidated balance sheet and statement of cash flows, Note 7 – “Selected Balance Sheet Data” and Note 10 – “Fair Value Measurements” have been reclassified to conform to the current period presentation. These changes had no impact on the previously reported condensed consolidated results of operations.
2.
Accounting Policies and Recent Accounting Pronouncements
Accounting Policies
The complete list of the Company’s accounting policies is included in the Company’s Annual Report on Form
10-K
filed on March 2, 2020 with the SEC. The following are updated, or new accounting policies related to the adoption of the credit losses standard.
Cash and Cash Equivalents
The Company considers cash equivalents to include short-term, highly liquid investments with maturities of three months or less when purchased. Portions of the balance of cash and cash equivalents were held in financial institutions, various money market funds with fixed and floating net asset values and short-term commercial paper. Money market funds have floating net asset values and may be subject to gating or liquidity fees. The Company assesses short-term commercial paper for impairment in connection with investments in marketable debt securities,
available-for-sale.
The likelihood of realizing material losses from cash and cash equivalents, including the excess of cash balances over federally insured limits, is remote.
Commissions Receivable, Net
Commissions receivable, net consists of commissions earned on brokerage and financing transactions for which payment has not yet been received. The Company evaluates the need for an allowance for credit losses based on consideration of historical experience, current conditions and forecasts of future economic conditions. The majority of commissions receivable are settled within 10 days after the close of escrow.
Advances and Loans, Net
Advances and loans, net includes amounts advanced and loans due from the Company’s investment sales and financing professionals.
In order to attract and retain highly skilled professionals, from time to time, the Company advances funds to its investment sales and financing professionals. The advances are typically in the form of forgivable loans that have terms that are generally between 5 and 10 years. The principal amount of a forgivable loan and accrued interest are forgiven over the term of the loan, so long as the investment sales and financing professionals continue to be a service provider with the Company, or upon achieving contractual performance criteria. Amounts forgiven are charged to selling, general and administrative expense at the time the amounts are forgiven. If the investment sales and financing professional’s relationship with the Company is terminated before the amount advanced is forgiven, the unforgiven amount becomes due and payable. The Company evaluates the need for an allowance for credit losses based on amounts advanced and expected forgiveness, in consideration of historical experience, current conditions and forecasts of future economic conditions. Estimated credit losses, net of any reversals, are charged to credit loss expense included in selling, general and administrative expense. Amounts are generally written off when amounts are determined to be no longer collectable. Accrued interest, when applicable, has historically been immaterial.
9

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
The Company, from time to time, enters into various agreements with certain of its investment sales and financing professionals whereby these individuals receive loans. The notes receivable along with stated interest, are typically collected from future commissions or repaid based on the terms stipulated in the respective agreements that are generally between 1 and 7 years. The Company evaluates the need for an allowance for credit losses for the loans based on historical experience, current conditions and reasonable forecasts of future economic conditions. Estimated credit losses, net of any reversals, are charged to credit loss expense included in selling, general and administrative expense. Amounts are generally written off when amounts are determined to be no longer collectable.
Investments in Marketable Debt Securities,
Available-for-Sale
The Company maintains a portfolio of investments in a variety of fixed and variable rate debt securities, including U.S. treasuries, U.S. government sponsored entities, corporate debt, asset-backed securities (“ABS”) and other. The Company considers its investments in marketable debt securities to be
available-for-sale,
and accordingly are recorded at their fair values. The Company determines the appropriate classification of investments in marketable debt securities at the time of purchase. Interest along with amortization of purchase premiums and accretion of discounts from the purchase date through the estimated maturity date, including consideration of variable maturities and contractual call provisions, are included in other income (expense), net in the condensed consolidated statements of net and comprehensive income. The Company typically invests in highly-rated debt securities, and its investment policy generally limits the amount of credit exposure to any one issuer. The policy requires substantially all investments to be investment grade, with the primary objective of minimizing the potential risk of principal loss and matching long-term liabilities.
The Company reviews quarterly its investment portfolio of all securities in an unrealized loss position to determine if an impairment charge or credit reserve is required. The Company excludes accrued interest from both the fair value and the amortized cost basis of marketable debt securities,
available-for-sale,
for the purposes of identifying and measuring an impairment. An investment is impaired if the fair value is less than its amortized cost basis. Impairment relating to credit losses is recorded through a reduction in the amortized cost of the security or an allowance for credit losses and credit loss expense (included in selling, general and administrative expense), limited by the amount that the fair value is less than the amortized cost basis. Impairment that has not been recorded as a credit loss is recorded through other comprehensive income/loss, net of applicable taxes. The Company made an accounting policy election to not measure an allowance for credit losses for accrued interest receivables. The Company evaluates
write-off
of accrued interest receivable by the major security-type level at the time credit loss exists for the underlying security.
Determining whether a credit loss exists requires a high degree of judgment and the Company considers both qualitative and quantitative factors in making its determination. The Company evaluates its intent to sell, or whether the Company will more likely than not be required to sell, the security before recovery of its amortized cost basis. For all securities in an unrealized loss position, the Company evaluates, among other items, the extent and length of time the fair market value of a security is less than its amortized cost, time to maturity, duration, seniority, the financial condition of the issuer including credit ratings, any changes thereto and relative default rates, leverage ratios, availability of liquidity to make principle and interest payments, performance indicators of the underlying assets, analyst reports and recommendations and changes in base and market interest rates. If qualitative and quantitative analysis is sufficient to conclude that an impairment related to credit losses does not exist, the Company typically does not perform further quantitative analysis to estimate the present value of cash flows expected to be collected from the debt security. Estimates of expected future cash flows are the Company’s best estimate based on past events, current conditions and reasonable and supportable economic forecasts.
Concentrations of Credit Risk
Financial instruments that potentially subject the Company to a concentration of credit risk principally consist of cash and cash equivalents, investments in marketable debt securities,
available-for-sale,
security deposits (included under other assets,
non-current)
and commissions receivable, net. Cash and cash equivalents are placed with high-credit quality financial institutions and invested in high-credit quality money market funds and commercial paper. Concentrations and ratings of marketable debt securities,
available-for-sale
are limited by the approved investment policy.
8

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
To reduce its credit risk, the Company monitors the credit standing of the financial institutions money market funds that represent amounts recorded as cash and cash equivalents. The Company historically has not experienced any significant losses related to cash and cash equivalents.
The Company derives its revenues from a broad range of real estate investors, owners, and users in the United States and Canada, none of which individually represents a significant concentration of credit risk. The Company maintains allowances, as needed, for estimated credit losses based on management’s assessment of the likelihood of collection. For the three and ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, 0 transaction represented 10% or more of total revenues. Further, while one or more transactions may represent 10% or more of commissions receivable at any reporting date, amounts due are typically collected within 10 days of settlement and, therefore, do not expose the Company to significant credit risk.
10

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
During the three and ninesix months ended SeptemberJune 30, 2021 and 2020, the Company’s Canadian operations represented less thanapproximately 2% of total revenues. During the three and nine months ended September 30, 2019, the Company’s Canadian operations represented less than 1% of total revenues.
During each of the three and nine
 six months ended SeptemberJune 30, 20202021 and 2019,2020, 0 office represented 10% or more of total revenues.
Recent Accounting Pronouncements
Adopted
In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”)
No. 2016-13,
Financial Instruments - Credit Losses
(“ASU
2016-13”).
The new standard requires the use of an expected-loss model for financial assets measured at amortized cost and marketable debt securities,
available-for
sale, which requires that identified credit losses be presented as an allowance rather than as an impairment write-down. Reversals of credit losses (in situations in which the estimate of credit losses declines) is permitted in the reporting period that the change occurs. Previously, U.S. GAAP prohibited reflecting any reversals of impairment charges. The Company adopted the new standard on January 1, 2020 using the modified-retrospective transition method for assets measured at amortized cost other than marketable debt securities,
available-for-sale,
which was adopted using a prospective transition approach as required by the new standard. On the adoption date, the Company recorded a cumulative-effect adjustment related to an allowance for credit losses associated with commissions receivable and advances and loans, net of tax in the amount of $33,000 with the offset to retained earnings as of the beginning of the period presented after adoption. The adoption of ASU
2016-13
did not have a material impact on the Company’s investment policy and impairment model for marketable debt securities,
available-for-sale.
The Company elected the practical expedient to exclude accrued interest from both the fair value and the amortized cost basis of marketable debt securities,
available-for-sale,
for the purposes of identifying and measuring an impairment
.
In August 2018, the FASB issued ASU
No. 2018-15,
Internal-Use
Software (Subtopic
350-40)
- Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That is a Service Contract
(“ASU
2018-15”).
ASU
2018-15
aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain
internal-use
software (and hosting arrangements that include an internal use software license), by permitting a customer in a cloud computing arrangement that is a service contract to capitalize certain implementation costs as if the arrangement was an
internal-use
software project. The Company adopted the new standard effective January 1, 2020, using the prospective method. The adoption of ASU
2018-15
did not have a material effect on the Company’s condensed consolidated financial statements.
Pending Adoption
In December 2019, the FASB issued ASU
No. 2019-12,
Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
(“ASU
2019-12”).
ASU
2019-12
is effective for reporting periods beginning after December 15, 2020. For the Company, the new standard will be effective on January 1, 2021. ASU
2019-12
simplifies the accounting for income taxes by eliminating certain exceptions including the methodology for calculating income taxes in an interim period and the recognition of deferred tax liabilities related to outside basis differences. It also clarifies and simplifies other aspects of the accounting for income taxes such as
step-up
in tax basis for goodwill and interim recognition of enactment of tax laws or rate changes. The Company is currently evaluating the impact of this new standard and does not expect ASU
2019-12
to have a material effect on its condensed consolidated financial statements.
In March 2020, the FASB issued ASUAccounting Standards Update (“ASU”)
No. 2020-04,
Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
(“ASU
2020-04”).
ASU
2020-04
provides temporary optional exceptions to the guidance in U.S. GAAP on contract modifications to ease the financial reporting burdens related to the expected market transition from the London Interbank Offered Rate (LIBOR)(“LIBOR”) and other interbank offered rates to alternative reference rates, such as the Secured Overnight Financing Rate.Rate (“SOFR”). ASU
2020-04
is effective for all entities upon issuance and may be applied prospectively to contract modifications through December 31, 2022. The guidance applies to the Company’s Credit Agreement (see Note 1513 – “Commitments and Contingencies”), which references LIBOR, and will generally allow it to account for and present a modification as an event that does not0t require contract remeasurement at the modification date or reassessment of a previous accounting determination. As of SeptemberJune 30, 2020,2021, the Company has 0tnot drawn funds from the credit facility. The Company continues to evaluate the impact of this new standard andbut does not expect ASU
2020-04
to have a material effect on its condensed consolidated financial statements.
2.
Property and Equipment, Net
Property and equipment, net consisted of the following (in thousands):
   June 30,
2021
   December 31,
2020
 
Computer software and hardware equipment
  $31,007   $30,955 
Furniture, fixtures and equipment
   23,809    23,418 
Less: accumulated depreciation and amortization
   (32,070   (30,937
   
 
 
   
 
 
 
   $22,746   $23,436 
   
 
 
   
 
 
 
During the six months ended June 30, 2021 and 2020, the Company
wrote-off
approximately $2.4 million and $966,000, respectively, of fully depreciated computer software and hardware equipment and furniture, fixtures and equipment.
As of June 30, 2021 and 2020, property and equipment additions incurred but not yet paid included in accounts payable and other liabilities were $250,000 and $197,000, respectively.
3.
Operating Leases
The Company has operating leases for all of its facilities and autos. As of June 30, 2021 and December 31, 2020, operating lease
right-of-use
(“ROU”) assets were $138.8 million and $126.9 million, respectively, and the related accumulated amortization was $52.4 million and $42.9 million, respectively.
 
119

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
 
3.
Property and Equipment, Net
Property and equipment, net consisted of the following (in thousands):
   September 30,
2020
   December 31,
2019
 
Computer software and hardware equipment
  $29,704   $25,252 
Furniture, fixtures and equipment
   23,309    23,468 
Less: accumulated depreciation and amortization
   (29,642   (26,077
  
 
 
   
 
 
 
  $23,371   $22,643 
  
 
 
   
 
 
 
During the nine months ended September 30, 2020 and 2019, the Company
wrote-off
approximately $968,000 and $3.3 million, respectively, of fully depreciated computer software and hardware equipment and furniture, fixtures and equipment.
As of September 30, 2020 and 2019, property and equipment additions incurred but not yet paid included in accounts payable and other liabilities were $430,000 and $264,000, respectively.
The Company evaluates its fixed assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. As of September 30, 2020, the Company considered the impact of
COVID-19
pandemic and evaluated its property and equipment for potential indicators of impairment. The Company concluded that as of September 30, 2020, there was 0 indicators of impairment of its property and equipment.
4.
Operating Leases
The Company has operating leases for all of its facilities and autos. As of September 30, 2020 and December 31, 2019, operating lease
right-of-use
(“ROU”) assets were $119.2 million and $111.1 million, respectively, and the related accumulated amortization was $37.0 million and $20.6 million, respectively.
The operating lease cost, included in selling, general and administrative expense in the condensed consolidated statement of net and comprehensive income, consisted of the following (in thousands):
 
   Three Months Ended
September 30,
   Nine Months Ended
September 30,
 
   2020   2019   2020   2019 
Operating lease cost:
        
Lease cost
(1)
  $6,355   $6,148   $18,959   $18,163 
Variable lease cost
(2)
   1,485    1,423    4,096    3,913 
Sublease income
   (50   (68   (216   (199
  
 
 
   
 
 
   
 
 
   
 
 
 
  $7,790   $7,503   $22,839   $21,877 
  
 
 
   
 
 
   
 
 
   
 
 
 
   
Three Months Ended

June 30,
   Six Months Ended
June 30,
 
   2021   2020   2021   2020 
Operating lease cost:
                    
Lease cost
(1)
  $ 6,512   $ 6,341   $ 13,101   $ 12,604 
Variable lease cost
(2)
   1,241    1,215    2,641    2,611 
Sublease income
   (19   (89   (52   (166
   
 
 
   
 
 
   
 
 
   
 
 
 
   $7,734   $7,467   $15,690   $15,049 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(1)
Includes short-term lease cost and ROU asset amortization.
(2)
Primarily relates to common area maintenance, property taxes, insurance, utilities and parking.
Maturities of lease liabilities by year consisted of the following (in thousands):
 
   September 30, 2020 
Remainder of 2020
  $5,382 
2021
   21,495 
2022
   15,998 
2023
   12,374 
2024
   10,211 
Thereafter
   15,514 
  
 
 
 
Total future minimum lease payments
   80,974 
Less imputed interest
   (6,018
  
 
 
 
Present value of operating lease liabilities
  $ 74,956 
  
 
 
 
12

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
   June 30, 2021 
Remainder of 2021
  $11,862 
2022
   19,536 
2023
   16,039 
2024
   13,913 
2025
   11,730 
Thereafter
   14,575 
   
 
 
 
Total future minimum lease payments
   87,655 
Less imputed interest
   (6,205
   
 
 
 
Present value of operating lease liabilities
  $ 81,450 
   
 
 
 
Supplemental cash flow information and noncash activity related to the operating leases consisted of the following (in thousands):
 
  Nine Months Ended
September 30,
   Six Months Ended
June 30,
 
  2020   2019   2021   2020 
Operating cash flow information:
          
Cash paid for amounts included in the measurement of operating lease liabilities
  $15,566   $15,064   $ 11,764   $ 10,456 
Noncash activity:
          
ROU assets obtained in exchange for operating lease liabilities
  $7,771   $17,806   $13,373   $6,334 
Tenant improvements owned by lessor related to ROU assets
(1)
  $949   $3,642   $881   $317 
 
(1)
Reclassification from other assets current.
Other information related to the operating leases consisted of the following:
 
  September 30, 2020 December 31, 2019  June 30, 2021 December 31, 2020 
Weighted average remaining operating lease term
   4.70 years   5.04 years    4.84 years   4.70 years 
Weighted average discount rate
   3.2%   3.8%    3.0  3.1
 
1310

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
5.
4.
Investments in Marketable Debt Securities
Amortized cost, allowance for credit losses, gross unrealized gains/losses in accumulated other comprehensive income/loss and fair value of marketable debt securities,
available-for-sale,
by type of security consisted of the following (in th
o
usands)thousands):
 
  September 30, 2020   June 30, 2021 
  Amortized
Cost
   Allowance
for Credit
Losses
   Gross
Unrealized
Gains
   Gross
Unrealized
Losses
 Fair
Value
   Amortized
Cost
   Allowance
for Credit
Losses
   Gross
Unrealized
Gains
   Gross
Unrealized
Losses
 Fair
Value
 
Short-term investments:
                       
U.S. treasuries
  $ 93,425   $ 0     $216   $ 0    $93,641   $ 74,424   $ 0     $12   $ 0    $ 74,436 
U.S. government sponsored entities
   37,721    0      19    0     37,740 
Corporate debt
   38,093    0      40    (1  38,132    72,718    0      19    (1  72,736 
  
 
   
 
   
 
   
 
  
 
   
 
   
 
   
 
   
 
  
 
 
  $169,239   $0     $275   $(1 $169,513   $ 147,142   $0     $31   $(1 $ 147,172 
  
 
   
 
   
 
   
 
  
 
   
 
   
 
   
 
   
 
  
 
 
Long-term investments:
                       
U.S. treasuries
  $3,396   $0     $293   $0    $3,689   $52,033   $0     $185   $(22 $52,196 
U.S. government sponsored entities
   1,233    0      36    0     1,269    888    0      27    (2  913 
Corporate debt
   32,584    0      1,837    (64  34,357    35,998    0      1,669    (18  37,649 
ABS and other
   7,033    0      189    (32  7,190 
Asset-backed securities (“ABS”) and other
   6,569    0      189    (2  6,756 
  
 
   
 
   
 
   
 
  
 
   
 
   
 
   
 
   
 
  
 
 
  $44,246   $0     $ 2,355   $(96 $46,505   $95,488   $0     $ 2,070   $(44 $97,514 
  
 
   
 
   
 
   
 
  
 
                    
 
  December 31, 2019   December 31, 2020 
  Amortized
Cost
   Gross
Unrealized
Gains
   Gross
Unrealized
Losses
   Fair
Value
   Amortized
Cost
   Allowance
for Credit
Losses
   Gross
Unrealized
Gains
   Gross
Unrealized
Losses
 Fair
Value
 
Short-term investments:
                      
U.S. treasuries
  $124,389   $196   $(5  $124,580   $75,887   $0     $88   $(5 $75,970 
U.S. government sponsored entities
   0      0      0      0      32,439    0      8    0     32,447 
Corporate debt
   26,128    44    0      26,172    49,822    0      20    (1  49,841 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
 
  $150,517   $240   $(5  $150,752   $158,148   $0     $116   $(6 $158,258 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
 
Long-term investments:
                      
U.S. treasuries
  $24,188   $235   $ 0     $24,423   $3,375   $0     $266   $0    $3,641 
U.S. government sponsored entities
   1,353    3    (1   1,355    1,114    0      38    0     1,152 
Corporate debt
   25,447    1,027    (3   26,471    34,183    0      2,137    (33  36,287 
ABS and other
   8,480    93    (13   8,560    6,509    0      195    (11  6,693 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
 
  $59,468   $ 1,358   $(17  $60,809   $45,181   $0     $2,636   $(44 $47,773 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
 
The Company’s investments in marketable debt securities,
available-for-sale,
debt securities that have been in a continuous unrealized loss position, for which an allowance for credit losses has not been recorded, by type of security consisted of the following (in thousands):
 
  September 30, 2020   June 30, 2021 
  Less than 12 months 12 months or greater Total   Less than 12 months 12 months or greater Total 
  Fair
Value
   Gross
Unrealized
Losses
 Fair
Value
   Gross
Unrealized
Losses
 Fair
Value
   Gross
Unrealized
Losses
   Fair
Value
   Gross
Unrealized
Losses
 Fair
Value
   Gross
Unrealized
Losses
 Fair
Value
   Gross
Unrealized
Losses
 
U.S. treasuries
  $5,051   $0    $0     $0    $5,051   $0     $ 36,576   $ (22 $ 0     $ 0    $ 36,576   $ (22
U.S. government sponsored entities
   134    (2  0      0     134    (2
Corporate debt
   9,823    (65  0      0     9,823    (65   25,190    (16  145    (3  25,335    (19
ABS and other
   1,143    (25  155    (7  1,298    (32   250    0     223    (2  473    (2
  
 
   
 
  
 
   
 
  
 
   
 
   
 
   
 
  
 
   
 
  
 
   
 
 
  $16,017   $(90 $155   $(7 $16,172   $(97  $62,150   $ (40 $368   $(5 $62,518   $ (45
  
 
   
 
  
 
   
 
  
 
   
 
   
 
   
 
  
 
   
 
  
 
   
 
 
 
1411

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
 
  December 31, 2019   December 31, 2020 
  Less than 12 months 12 months or greater Total   Less than 12 months 12 months or greater Total 
  Fair
Value
   Gross
Unrealized
Losses
 Fair
Value
   Gross
Unrealized
Losses
 Fair
Value
   Gross
Unrealized
Losses
   Fair
Value
   Gross
Unrealized
Losses
 Fair
Value
   Gross
Unrealized
Losses
 Fair
Value
   Gross
Unrealized
Losses
 
U.S. treasuries
  $39,823   $(5 $0     $ 0    $39,823   $(5  $
 
 41,702   $ (5 $ 0     $ 0    $
 
 41,702   $ (5
U.S. government sponsored entities
   0      0     566    (1  566    (1
Corporate debt
   6,029    (3  0      0     6,029    (3   29,810    (34  0      0     29,810    (34
ABS and other
   1,971    (13  0      0     1,971    (13   546    (6  157    (5  703    (11
  
 
   
 
  
 
   
 
  
 
   
 
   
 
   
 
  
 
   
 
  
 
   
 
 
  $47,823   $ (21 $566   $(1 $48,389   $ (22  $72,058   $ (45 $
 
157   $(5 $72,215   $ (50
  
 
   
 
  
 
   
 
  
 
   
 
   
 
   
 
  
 
   
 
  
 
   
 
 
Gross realized gains and losses from the sales of the Company’s marketable debt securities,
available-for-sale,
debt securities consisted of the following (in thousands):
 
  Three Months Ended
September 30,
   Nine Months Ended
September 30,
   Three Months Ended
June 30,
   Six Months Ended
June 30,
 
  2020   2019   2020   2019   2021   2020   2021   2020 
Gross realized gains
(1)
  $97   $58   $229   $117   $9   $ 79   $10   $ 132 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
Gross realized losses
(1)
  $(34  $0     $(49  $(47  $ 0     $(15  $ 0     $(15
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
(1)
Recorded in other income (expense), net in the condensed consolidated statements of net and comprehensive income. The cost basis of securities sold were determined based on the specific identification method.
The Company invests its excess cash in a diversified portfolio of fixed and variable rate debt securities to meet current and future cash flow needs. All investments are made in accordance with the Company’s approved investment policy. As of SeptemberJune 30, 2020,2021, the portfolio had an average credit rating of AA and weighted term to finalcontractual maturity of 1.71.8 years, with 2028 securities in the portfolio with an unrealized loss aggregating $97,000,$45,000, or 1%0.1% of amortized cost, and a weighted average credit rating of
AA-. AA+.
As of SeptemberJune 30, 2020,2021, the Company performed an impairment analysis and determined an allowance for credit losses was 0t required.
The Company determined that it did not have an intent to sell and it was not more likely than not that the Company would be required to sell any security based on its current liquidity position, or to maintain compliance with its investment policy, specifically as it relates to minimum credit ratings. The Company evaluated the securities with an unrealized loss considering severity of loss, credit ratings, specific credit events during the period since acquisition, overall likelihood of default, market sector, potential impact from the current economic situationenvironment and a review of an issuer’s and securitiessecurities’ liquidity and financial strength, as needed. The Company concluded that it would receive all scheduled interest and principleprincipal payments. The Company, therefore, determined qualitatively that the unrealized loss was related to changes in interest rates and other market factors and therefore no allowance for credit losses was required.
Amortized cost and fair value of marketable debt securities,
available-for-sale,
by contractual maturity consisted of the following (in thousands, except weighted average data):
 
   September 30, 2020   December 31, 2019 
   Amortized
Cost
   Fair Value   Amortized
Cost
   Fair Value 
Due in one year or less
  $169,239   $169,513   $150,517   $150,752 
Due after one year through five years
   29,162    30,488    41,123    41,794 
Due after five years through ten years
   10,307    11,136    12,813    13,467 
Due after ten years
   4,777    4,881    5,532    5,548 
  
 
 
   
 
 
   
 
 
   
 
 
 
  $213,485   $216,018   $209,985   $211,561 
  
 
 
   
 
 
   
 
 
   
 
 
 
Weighted average contractual maturity
     1.7 years      1.7 years 
   June 30, 2021   December 31, 2020 
   Amortized
Cost
   Fair Value   Amortized
Cost
   Fair Value 
Due in one year or less
  $
 
 147,142   $ 147,172   $
 
 158,148   $
 
 158,258 
Due after one year through five years
   80,697    81,796    30,604    32,041 
Due after five years through ten years
   10,045    10,824    10,022    11,044 
Due after ten years
   4,746    4,894    4,555    4,688 
   
 
 
   
 
 
   
 
 
   
 
 
 
   $242,630   $
 
244,686   $203,329   $206,031 
   
 
 
   
 
 
   
 
 
   
 
 
 
Weighted average contractual maturity
        1.8 years         1.6 years 
Actual maturities may differ from contractual maturities because certain issuers have the right to prepay certain obligations with or without prepayment penalties.
6.
Acquisitions, Goodwill and Other Intangible Assets
During the nine months ended September 30, 2020, the Company expanded its network of its real estate sales and financing professionals and provided further diversification to its real estate brokerage and financing ser
v
ices
.
 
15
12

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
 
5.
Acquisitions, Goodwill and Other Intangible Assets
The
During the six months ended June 30, 2021, the Company completed an acquisitionrecognized measurement period adjustments, including additional cash expected to be received in excess of 2 businessesthe provisional amounts that were accounted for as business combinations and the results have been included in the condensed consolidated financial statements beginning onrecognized at the acquisition dates. Aggregate termsdate for businesses acquired during 2020. Measurement period adjustments reflect new information obtained about facts and circumstances that existed as of the acquisition dates that, if known, would have affected the measurement of the amounts recognized as of the acquisition date. The impact to amortization expense not previously recognized related to these acquisitions included: (i) cash paid at closing of approximately $11.8 million, net of cash received, (ii) the fair value of contingent consideration of $1.8 million with payments conditioned upon achieving certain financial metrics, and (iii) the fair value of deferred consideration of $3.9 million with the only remaining condition on such payments being the passage of time. Contingent consideration and deferred consideration are includedchanges in accounts payable and other liabilities and other liabilities captions in the condensed consolidated balance sheets. See Note 10 – “Fair Value Measurements” for additional information on contingent and deferred consideration.estimates was not material.
Based on preliminary purchase price allocations, $8.3 million was allocated to the fair values of intangible assets with the remainder of $9.2 million allocated to goodwill. The Company recorded acquisition related costs of $480,000 and $199,000 for the three months ended September 30, 2020 and 2019, respectively, and $1.5 million and $339,000 for the nine months ended September 30, 2020 and 2019, respectively. These amounts are included in selling, general and administrative expense in the accompanying condensed consolidated statements of net and comprehensive income.
The goodwill recorded as part of the acquisitions primarily arisesarose from the acquired assembled workforce and brokerage and financing sales platforms. The Company expects all of the goodwill to be tax deductible, with the
tax-deductible
amount of goodwill related to the contingent and deferred consideration to be determined once the cash payments are made to settle any contingent and deferred consideration. The goodwill resulting from acquisitions is allocated to the Company’s 1 reporting unit.
Goodwill and intangible assets, net consisted of the following (in thousands):
 
  September 30, 2020   December 31, 2019   June 30, 2021   December 31, 2020 
  Gross
Carrying
Amount
   Accumulated
Amortization
 Net Book
Value
   Gross
Carrying
Amount
   Accumulated
Amortization
 Net Book
Value
   Gross
Carrying
Amount
   Accumulated
Amortization
 Net Book
Value
   Gross
Carrying
Amount
   Accumulated
Amortization
 Net Book
Value
 
Goodwill and intangible assets:
                          
Goodwill
  $24,319   $0    $24,319   $15,072   $0    $15,072   $
 
 34,071   $—    $
 
 34,071   $
 
 33,375   $—    $
 
 33,375 
Intangible assets
(1)
   17,291    (4,727  12,564    9,050    (1,810  7,240    23,974    (8,202  15,772    24,745    (6,067  18,678 
  
 
   
 
  
 
   
 
   
 
  
 
   
 
   
 
  
 
   
 
   
 
  
 
 
  $41,610   $ (4,727 $36,883   $24,122   $ (1,810 $22,312   $58,045   $ (8,202 $49,843   $58,120   $ (6,067 $52,053 
  
 
   
 
  
 
   
 
   
 
  
 
   
 
   
 
  
 
   
 
   
 
  
 
 
 
(1)
Total weighted average amortization period was 5.185.53 years and 4.375.57 years as of SeptemberJune 30, 20202021 and December 31, 2019,2020, respectively.
The changes in the carrying amount of goodwill consisted of the following (in thousands):
 
  Nine Months Ended
September 30,
   Six Months Ended
June 30,
 
  2020   2019   2021   2020 
Beginning balance
  $15,072   $11,459   $
 
 33,375   $
 
 15,072 
Additions from acquisitions(1)
   9,247    0      696    9,247 
Impairment losses
   0      0      0      0   
  
 
   
 
   
 
   
 
 
Ending balance
  $24,319   $11,459   $34,071   $24,319 
  
 
   
 
   
 
   
 
 
(1) 
The 2021 addition represents a measurement period adjustment.
Estimated amortization expense for intangible assets by year for the next five years and thereafter consisted of the following (in thousands):
 
   September 30,
 
2020
 
Remainder of 2020
  $934 
2021
   2,857 
2022
   2,531 
2023
   2,476 
2024
   1,963 
Thereafter
   1,803 
  
 
 
 
  $ 12,564 
  
 
 
 
16

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
   June 30, 2021 
Remainder of 2021
  $1,738 
2022
   3,474 
2023
   3,407 
2024
   2,891 
2025
   2,671 
Thereafter
   1,591 
   
 
 
 
   $ 15,772 
   
 
 
 
The Company evaluates goodwill for impairment annually in the fourth quarter. In addition to the annual impairment evaluation, the Company evaluates at least quarterly whether events or circumstances have occurred in the period subsequent to the annual impairment testing, which indicate that it is more likely than not an impairment loss has occurred. The Company evaluates its intangible assets that have finite useful lives whenever an event or change in circumstances indicates that the carrying value of the asset may not be recoverable.
13

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
As of SeptemberJune 30, 2020,2021, the Company considered the impact of
COVID-19
pandemic and evaluated its goodwill and intangible assets for impairment testing. The Company considered qualitative and quantitative factors, including the impact from the
COVID-19
induced economic slowdown and current projected recovery timeframes. The Company estimated the recoverability of the intangible assets by comparing the carrying amount of each asset to the future undiscounted cash flows that the Company expects the asset to generate. The sum of the undiscounted expected future cash flows was greater than the carrying amount of the intangible assets. The Company concluded that as of SeptemberJune 30, 2020,2021, there was 0 impairment of its goodwill and intangible assets.
7.
6.
Selected Balance Sheet Data
Advances and Loans, Net and Commissions Receivable, Net
Allowance for credit losses for advances and loans and commissions receivable consisted of the following (in thousands):
   Advances and
Loans
   Commissions
Receivable
   Total 
Beginning balance as of January 1, 2021
  $ 563   $94   $
 
657 
Credit recovery
   (53   (84   (137
Write-offs
   (36   0      (36
   
 
 
   
 
 
   
 
 
 
Ending balance as of June 30, 2021
  $474   $10   $484 
   
 
 
   
 
 
   
 
 
 
   Advances and
Loans
   Commissions
Receivable
   Total 
Beginning balance as of January 1, 2020
  $ 512   $32   $544 
Credit loss expense
   13    42    55 
Write-offs
   (50   0      (50
  
 
 
   
 
 
   
 
 
 
Ending balance as of September 30, 2020
  $475   $74   $549 
  
 
 
   
 
 
   
 
 
 
 
   Advances and
Loans
   Commissions
Receivable
   Total 
Beginning balance as of January 1, 2019
  $514   $ 0     $514 
Credit loss expense
   75    0      75 
Write-offs
   (185   0      (185
  
 
 
   
 
 
   
 
 
 
Ending balance as of September 30, 2019
  $404   $0     $404 
  
 
 
   
 
 
   
 
 
 
   Advances and
Loans
   Commissions
Receivable
  Total 
Beginning balance as of January 1, 2020
  $ 512   $ 32 (1)  $
 
 544 
Credit loss (recovery) expense
   (79   1   (78
Write-offs
   (32   0     (32
   
 
 
   
 
 
  
 
 
 
Ending balance as of June 30, 2020
  $401   $33  $434 
   
 
 
   
 
 
  
 
 
 
 
(1)
Includes cumulative-effect adjustment related to the adoption of ASU
No. 2016-13,
Financial Instruments - Credit Losses
.
Other Assets
Other assets consisted of the following (in thousands):
 
  Current   Non-Current   Current   Non-Current 
  September 30,
2020
   December 31,
2019
   September 30,
2020
   December 31,
2019
   June 30,
2021
   December 31,
2020
   June 30,
2021
   December 31,
2020
 
Mortgage servicing rights (“MSRs”), net of amortization
  $0     $0     $ 2,023   $ 2,002   $
 
0     $0     $
 
 1,993   $ 1,897 
Security deposits
   0      0      1,406    1,345    0      0      1,475    1,461 
Employee notes receivable
(1)
   177    65    321    323    113    185    12    246 
Customer trust accounts and other
   2,836    3,120    569    677    5,629    4,526    506    572 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
  $ 3,013   $ 3,185   $4,319   $4,347   $ 5,742   $ 4,711   $3,986   $4,176 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
(1)
Reduction of accrued bonuses and other employee related expenses in settlement of employee notes receivable were $0$10 and $60$0 for the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively. See Note 97 – “Related-Party Transactions” for additional information.
17
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MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
 
MSRs
The net change in the carrying value of MSRs consisted of the following (in thousands):
   Six Months Ended
June 30,
 
   2021   2020 
Beginning balance
  $1,897   $2,002 
Additions
   366    384 
Amortization
   (270   (253
   
 
 
   
 
 
 
Ending balance
  $ 1,993   $ 2,133 
   
 
 
   
 
 
 
 
   Nine Months Ended
September 30,
 
   2020   2019 
Beginning balance
  $2,002   $2,209 
Additions
   425    243 
Amortization
   (404   (413
  
 
 
   
 
 
 
Ending balance
  $2,023   $2,039 
  
 
 
   
 
 
 
The portfolio of loans serviced by the Company aggregated $1.7 billion and $1.6 billion asfor each of Septemberthe periods ended June 30, 20202021 and December 31, 2019,2020, respectively. See Note 108 – “Fair Value Measurements” for additional information on MSRs.
In connection with MSR activities, the Company holds funds in escrow for the benefit of the lenders. These funds, which totaled $2.4$2.6 million and $2.6$3.2 million as of SeptemberJune 30, 20202021 and December 31, 2019,2020, respectively, and the offsetting obligations are not presented in the Company’s condensed consolidated financial statements as they do not represent assets and liabilities of the Company.
Deferred Compensation and Commissions
Deferred compensation and commissions consisted of the following (in thousands):
 
  Current   Non-Current   Current   Non-Current 
  September 30,
2020
   December 31,
2019
   September 30,
2020
   December 31,
2019
   June 30,
2021
   December 31,
2020
   June 30,
2021
   December 31,
2020
 
Stock appreciation rights (“SARs”) liability
(1)
  $2,162   $2,080   $ 16,493   $ 18,122   $
 
2,225   $2,162   $
 
 14,690   $ 16,671 
Commissions payable to investment sales and financing professionals
   33,166    40,235    10,996    20,818    44,379    54,082    10,405    15,306 
Deferred compensation liability
(1)
   1,482    1,553    6,432    6,688    1,250    1,519    7,096    6,768 
Other
   434    433    0      0      315    343    0      0   
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
  $ 37,244   $ 44,301   $33,921   $45,628   $ 48,169   $ 58,106   $32,191   $38,745 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
(1)
The SARs and deferred compensation liability become subject to payout as a result of a participant no longer being considered as a service provider. As a result of the retirement of certain participants, estimated amounts to be paid to the participants within the next twelve months have been classified as current.
SARs Liability
Prior to the IPO, certain employees of the Company were granted SARs under a stock-based compensation program assumed by MMC. In connection with the IPO, the SARs agreements were revised, the MMC liability of $20.0 million for the SARs was frozen as of March 31, 2013 and was transferred to MMI through a capital distribution. The SARs liability will be settled with each participant in ten annual installments in January of each year upon retirement or termination from service, or in full upon consummation of a change in control of the Company.
Under the revised agreements, MMI is required to accrue interest on the outstanding balance beginning on January 1, 2014 at a rate based on the
10-year
treasury note, plus 2%. The rate resets annually. The rates at January 1, 2021 and 2020 were 2.930% and 2019 were 3.920% and 4.684%, respectively. MMI recorded interest expense related to this liability of $178,000$122,000 and $226,000$177,000 for the three months ended SeptemberJune 30, 20202021 and 2019,2020, respectively, and $533,000$244,000 and $678,000$355,000 for the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively.
Estimated payouts within the next twelve months for participants that have separated from service have been classified as current. During the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, the Company made total payments of $2.1$2.2 million and $1.8$2.1 million, consisting of principal and accumulated interest, respectively.
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MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Commissions Payable
Certain investment sales professionals have the ability to earn additional commissions after meeting certain annual revenue thresholds. These commissions are recognized as cost of services in the period in which they are earned as they relate to specific transactions closed. The Company has the ability to defer payment of certain commissions, at its election, for up to three years. Commissions payable that are not expected to be paid within twelve months are classified as long-term.
15

Table of Contents
MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Deferred Compensation Liability
A select group of management is eligible to participate in the Marcus & Millichap Deferred Compensation Plan (the “Deferred Compensation Plan”). The Deferred Compensation Plan is a
non-qualified
deferred compensation plan that is intended to comply with Section 409A of the Internal Revenue Code and permits participants to defer compensation up to the limits set forth in the Deferred Compensation Plan. Amounts are paid out generally when the participant is no longer a service provider; however, an
in-service
payout election is available to participants. Participants may elect to receive payouts as a lump sum or quarterly over a two to fifteen-yearfifteen-year period. The Company elected to fund the Deferred Compensation Plan through company owned variable life insurance policies. The Deferred Compensation Plan is managed by a third-party institutional fund manager, and the deferred compensation and investment earnings are held as a Company asset in a rabbi trust, which is recorded in assets held in rabbi trust in the accompanying condensed consolidated balance sheets. The assets in the trust are restricted unless the Company becomes insolvent, in which case the trust assets are subject to the claims of the Company’s creditors. The Company may also, in its sole and absolute discretion, elect to withdraw at any time a portion of the trust assets by an amount by which the fair market value of the trust assets exceeds 110% of the aggregate deferred compensation liability represented by the participants’ accounts. Estimated payouts within the next twelve months for participants that have separated from service or elected in service payout have been classified as current. During the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, the Company made total payments to participants of $1.2 million$815,000 and $1.3 million,$821,000, respectively.
The assets held in the rabbi trust are carried at the cash surrender value of the variable life insurance policies, which represents its fair value. The net change in the carrying value of the assets held in the rabbi trust and the net change in the carrying value of the deferred compensation liability, each exclusive of additional contributions, distributions and trust expenses consisted of the following (in thousands):
 
   Three Months Ended
September 30,
   Nine Months Ended
September 30,
 
   2020   2019   2020   2019 
Increase in the carrying value of the assets held in the rabbi trust
(1)
  $ 434   $ 31   $ 170   $ 959 
  
 
 
   
 
 
   
 
 
   
 
 
 
Increase in the net carrying value of the deferred compensation obligation
(2)
  $388   $31   $88   $943 
  
 
 
   
 
 
   
 
 
   
 
 
 
   Three Months Ended
June 30,
   Six Months Ended
June 30,
 
   2021   2020         2021         2020 
Increase (decrease) in the carrying value of the assets held in the rabbi trust
(1)
  $
 
 657   $
 
 1,124   $
 
 990   $
 
(264
   
 
 
   
 
 
   
 
 
   
 
 
 
Increase (decrease) in the net carrying value of the deferred compensation obligation
(2)
  $503   $973   $763   $(300
   
 
 
   
 
 
   
 
 
   
 
 
 
 
(1)
Recorded in other income (expense), net in the condensed consolidated statements of net and comprehensive income.
(2)
Recorded in selling, general and administrative expense in the condensed consolidated statements of net and comprehensive income.
Other Liabilities
Other liabilities consisted of the following (in thousands):
 
   Non-Current 
   June 30,
2021
   December 31,
2020
 
Deferred consideration
(1) (2)
  $
 
 5,797   $
 
8,582 
Contingent consideration
(1) (2)
   5,026    4,219 
Other
   1,091    1,015 
   
 
 
   
 
 
 
   $ 11,914   $ 13,816 
   
 
 
   
 
 
 
   Non-Current 
   September 30,
2020
   December 31,
2019
 
Deferred consideration
(1) (2)
  $ 3,472   $830 
Contingent consideration
(1) (2)
   3,443    2,709 
Other
   1,216    0   
  
 
 
   
 
 
 
  $8,131   $ 3,539 
  
 
 
   
 
 
 
 
(1)
The current portions of deferred consideration in the amounts of $1,880$6,201 and $560$6,666 as of SeptemberJune 30, 20202021 and December 31, 2019,2020, respectively, are included in accounts payable and other liabilities in the condensed consolidated balance sheets. The current portions of contingent consideration in the amounts of $1,240$1,791 and $678$1,353 as of SeptemberJune 30, 20202021 and December 31, 2019,2020, respectively, are included in accounts payable and other liabilities in the condensed consolidated balance sheets.
(2)
Deferred
Includes a measurement period adjustment and a reduction in deferred consideration settled in the aggregate amount of $1,401 as of December 31, 2019 was reclassified from contingent considerationstock made during the ninesix months ended SeptemberJune 30, 20202021, which represents a noncash investing activity. See Note 5 – “Acquisitions, Goodwill and of this amount, $560 and $841 pertained to the current and
non-currentOther Intangible Assets” for additional information.
portions, respectively.
19

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

8.
7.
Notes Payable to Former Stockholders
I
n conjunction with the
spin-off
and IPO, notes payable to certain former stockholders of MMREIS were issued in settlement of restricted stock and SARs awards that were redeemed by MMREIS upon the termination of employment by the former stockholders (“the Notes”). Such Notes had been previously assumed by MMC and were transferred to the Company. The Notes were fully paid in April 2020 in the amount of $6.9 million ($6.6 million principal and $333,000 interest).
9.
Related-Party Transactions
Shared and Transition Services
Certain services are provided to the Company under a Transition Services Agreement (“TSA”) between MMC and the Company. The TSA is intended to provide certain services until the Company acquires thethese services separately. Under the TSA, the Company incurred net costs (charge-back) during the three months ended SeptemberJune 30, 2021 and 2020 of $(4,000) and 2019 of $10,000 and $21,000,$16,000, respectively, and during
the nine
six months ended SeptemberJune 30, 2021 and 2020 of $15,000 and 2019 of $52,000 and $96,000,$42,000, respectively. These amounts are included in selling, general and administrative expense in the accompanying condensed consolidated statements of net and comprehensive income.
16

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Brokerage and Financing Services with the Subsidiaries of MMC
MMC has wholly or majority owned subsidiaries that buy and sell commercial real estate properties. The Company performs certain brokerage and financing services related to transactions of the subsidiaries of MMC. For the three months ended SeptemberJune 30, 20202021 and 2019,2020, the Company earned real estate brokerage commissions and financing fees of $225,000$337,000 and $1.2$880,000, respectively, from transactions with subsidiaries of MMC related to these services. The Company incurred cost of services of $203,000 and $536,000, respectively, related to these revenues. For the six months ended June 30, 2021 and 2020, the Company earned real estate brokerage commissions and financing fees of $794,000 and $1.6 million, respectively, from transactions with subsidiaries of MMC related to these services. The Company incurred cost of services of $130,000$477,000 and $688,000, respectively, related to these revenues. For the nine months ended September 30, 2020 and 2019, the Company earned real estate brokerage commissions and financing fees of $1.9 million and $4.0 million, respectively, from transactions with subsidiaries of MMC related to these services. The Company incurred cost of services of $1.1 million and $2.3 million,$988,000, respectively, related to these revenues.
Operating Lease with MMC
The Company has an operating lease with MMC for a single-story office building located in Palo Alto, California, which expires on May 31, 2022. The related operating lease cost was $333,000$332,000 for each of the three months ended SeptemberJune 30, 2021 and 2020, respectively, and 2019, and $998,000 and $999,000$665,000 for each of the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively. Operating lease cost is included in selling, general and administrative expense in the accompanying condensed consolidated statements of net and comprehensive income. See Note 43 – “Operating Leases” for additional information.
Accounts Payable and Other Liabilities with MMC
As of SeptemberJune 30, 2020,2021 and December 31, 2019,2020, accounts payable and other liabilities with MMC totaling $89,000$85,000 and $88,000,$89,000, respectively, remain unpaid and are included in accounts payable and other liabilities in the accompanying condensed consolidated balance sheets.
Other
The Company makes advances to
non-executive
employees from
time-to-time.
At SeptemberJune 30, 20202021 and December 31, 2019,2020, the aggregate principal amount for employee notes receivable was $498,000$125,000 and $388,000,$431,000, respectively, which is included in other assets (current and
non-current)
in the accompanying condensed consolidated balance sheets. See Note 76 – “Selected Balance Sheet Data” for additional information.
As of SeptemberJune 30, 2020,2021, George M. Marcus, the Company’s founder and
Co-Chairman,
Chairman, beneficially owned approximately 40%38% of the Company’s issued and outstanding common stock, including shares owned by Phoenix Investments Holdings, LLC and the Marcus Family Foundation II.
 
10.
8.
Fair Value Measurements
U.S. GAAP defines the fair value of a financial instrument as the amount that would be received from the sale of an asset in an orderly transaction between market participants at the measurement date. The Company is responsible for the determination of fair value and the supporting methodologies and assumptions. The Company uses various pricing sources and third parties to provide and validate the values utilized.
20

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
The degree of judgment used in measuring the fair value of financial instruments is generally inversely correlated with the level of observable valuation inputs. Financial instruments with quoted prices in active markets generally have more pricing observability and less judgment is used in measuring fair value. Financial instruments for which no quoted prices are available have less observability and are measured at fair value using valuation models or other pricing techniques that require more judgment.
Assets recorded at fair value are measured and classified in accordance with a fair value hierarchy consisting of the three “levels” based on the observability of inputs available in the marketplace used to measure the fair values as discussed below:
 
Level
 1:
Unadjusted quoted prices in active markets that are accessible at the measurement date for identical, unrestricted assets or liabilities;
 
Level
 2:
Quoted prices in markets that are not active, or inputs which are observable, either directly or indirectly, for substantially the full term of the asset or liability; or
 
Level
 3:
Unobservable inputs reflect management’s best estimate of what market participants would use in pricing the asset or liability at the measurement date. Consideration is given to the risk inherent in the valuation technique and the risk inherent in the inputs to the model. Management estimates include certain pricing models, discounted cash flow methodologies and similar techniques that use significant unobservable inputs.
17

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Recurring Fair Value Measurements
The Company values its investments including commercial paper and floating net asset valueNAV money market funds recorded in cash and cash equivalents, investments in marketable debt securities,
available-for-sale,
assets held in the rabbi trust, deferred compensation liability and contingent and deferred consideration at fair value on a recurring basis.
Fair values for investments included in cash and cash equivalents and marketable debt securities,
available-for-sale
were determined for each individual security in the investment portfolio and all these securities are Level 1 or 2 measurements as appropriate.
Fair values for assets held in the rabbi trust and related deferred compensation liability were determined based on the cash surrender value of the company owned variable life insurance policies and underlying investments in the trust, and are Level 2 and Level 1 measurements, respectively.
Contingent consideration in connection with acquisitions, is carried at fair value and determined on a
contract-by-contract
basis, calculated using unobservable inputs based on thea probability of achieving EBITDA and other performance requirements, and is a Level 3 measurement. During the nine months ended September 30, 2020, the Company considered the economic impact of
COVID-19
on the probability of achieving EBITDA and other performance targets, and current and future interest rates in its determination of fair value for the contingent consideration. The Company is uncertain to the extent of the volatility in the unobservable inputs in the foreseeable future.
Deferred consideration in connection with acquisitions is carried at fair value and calculated using a discounted cash flow estimate with the only remaining condition on such payments being the passage of time, and is a Level 2 measurement.
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Table of Contents
MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Assets and liabilities carried at fair value on a recurring basis consisted of the following (in thousands):
 
  September 30, 2020   December 31, 2019   June 30, 2021   December 31, 2020 
  Fair Value   Level 1   Level 2   Level 3   Fair Value   Level 1   Level 2   Level 3   Fair Value   Level 1   Level 2   Level 3   Fair Value   Level 1   Level 2   Level 3 
Assets:
                                        
Assets held in rabbi trust
  $9,467   $0     $9,467   $0     $9,452   $0     $9,452   $0     $
 
11,178   $
 
0     $
 
 11,178   $
 
0     $
 
10,295   $
 
0     $
 
 10,295   $
 
0   
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
Cash equivalents
(1)
:
                                        
Commercial paper and other
  $2,950   $0     $2,950   $0     $5,087   $0     $5,087   $0     $1,800   $0     $1,800   $0     $9,399   $0     $9,399   $0   
Money market funds
   130,045    130,045    0      0      185,513    185,513    0      0      167,441    167,441    0      0      158,271    158,271    0      0   
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
  $132,995   $130,045   $2,950   $0     $190,600   $185,513   $5,087   $0     $ 169,241   $167,441   $1,800   $0     $ 167,670   $158,271   $9,399   $0   
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Marketable debt securities,
available-for-sale:
                                        
Short-term investments:
                                        
U.S. treasuries
  $93,641   $93,641   $0     $0     $124,580   $124,580   $0     $0     $74,436   $74,436   $0     $0     $75,970   $75,970   $0     $0   
U.S. government sponsored entities
   37,740    0      37,740    0      0      0      0      0      0      0      0      0      32,447    0      32,447    0   
Corporate debt
   38,132    0      38,132    0      26,172    0      26,172    0      72,736    0      72,736    0      49,841    0      49,841    0   
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   $147,172   $74,436   $72,736   $0     $158,258   $75,970   $82,288   $0   
  $169,513   $93,641   $75,872   $0     $
 
150,752   $124,580   $26,172   $0     
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Long-term investments:
                                        
U.S. treasuries
  $3,689   $3,689   $0     $0     $24,423   $24,423   $0     $0     $52,196   $52,196   $0     $0     $3,641   $3,641   $0     $0   
U.S. government sponsored entities
   1,269    0      1,269    0      1,355    0      1,355    0      913    0      913    0      1,152    0      1,152    0   
Corporate debt
   34,357    0      34,357    0      26,471    0      26,471    0      37,649    0      37,649    0      36,287    0      36,287    0   
ABS and other
   7,190    0      7,190    0      8,560    0      8,560    0      6,756    0      6,756    0      6,693    0      6,693    0   
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
  $46,505   $3,689   $42,816   $0     $60,809   $24,423   $
 
36,386   $0     $97,514   $52,196   $45,318   $0     $47,773   $3,641   $44,132   $0   
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Liabilities:
                                        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Contingent consideration
  $4,683   $0     $0     $4,683   $3,387   $0     $0     $3,387   $6,817   $0     $0     $ 6,817   $5,572   $0     $0     $ 5,572 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deferred consideration
  $5,352   $0     $5,352   $0     $1,390   $0     $1,390   $0     $11,998   $0     $11,998   $0     $15,248   $0     $15,248   $0   
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deferred compensation liability
  $7,914   $7,914   $0     $0     $8,241   $8,241   $0     $0     $8,346   $8,346   $0     $0     $8,287   $8,287   $0     $0   
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
(1)
Included in cash and cash equivalents on the accompanying condensed consolidated balance sheets.
There were 0 transfers in or out of Level 3 during the ninesix months ended SeptemberJune 30, 20202021 and 2019.2020.
18

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MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
During the six months ended June 30, 2021, the Company considered current and future interest rates and the economic impact from the
COVID-19
pandemic, including new variants and vaccination rates, on the probability of achieving EBITDA and other performance targets in its determination of fair value for the contingent consideration. The Company is uncertain as to the extent of the volatility in the unobservable inputs in the foreseeable future. Deferred consideration in connection with acquisitions is carried at fair value and calculated using a discounted cash flow estimate with the only remaining condition on such payments being the passage of time.
As of SeptemberJune 30, 20202021 and December 31, 2019,2020, contingent and deferred consideration hasha
d
 a maximum undiscounted payment to be settled in cash or stock of $16.1$31.0 million and $7.3$33.2 million, respectively. Assuming the achievement of the applicable performance criteria and/or service and time requirements, the Company anticipates these
earn-out
and deferred payments will be made over the next one to five-yearseven-year period. Changes in fair value are included in selling, general and administrative expense in the condensed consolidated statements of net and comprehensive income.
A reconciliation of contingent consideration measured at fair value on a recurring basis consisted of the following (in thousands):
 
  Nine Months Ended
September 30,
   Six Months Ended
June 30,
 
  2020   2019   2021   2020 
Beginning balance
(1)
  $3,387   $2,875   $5,572   $3,387 
Contingent consideration in connection with acquisitions
(2)(1)
   1,800    0      (100   1,800 
Change in fair value of contingent consideration
   134    (11   1,345    21 
Payments of contingent consideration
   (638   0      0      0   
  
 
   
 
   
 
   
 
 
Ending balance
  $4,683   $2,864   $ 6,817   $ 5,208 
  
 
   
 
   
 
   
 
 
 
(1)
Beginning balance for 2020 reflects the reclassification of $1,401 from contingent consideration related to deferred consideration. See Note 7 – “Selected Balance Sheet Data – Other Liabilities” for additional information.
(2) 
Contingent consideration in connectionsconnection with acquisitions represents a noncash investing activity. Six months ended June 30, 2021 relates to a measurement period adjustment. See Note 5 – “Acquisitions, Goodwill and Other Intangible Assets” for additional information.
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MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Quantitative information about the valuation technique and significant unobservable inputs used in the valuation of the Company’s Level 3 financial liabilities measured at fair value on a recurring basis consisted of the following (dollars in thousands):
 
   Fair Value at
September 30, 2020
  Valuation Technique  Unobservable inputs   Range
 
(Weighted Average)
(1)
 
Contingent consideration
  $4,683    Discounted cash flow   Expected life of cash flows    0.5-5.0 years   
(2.0 years)
 
    Discount rate    
4.1%-4.4%
   
(4.2%)
 
    Probability of achievement    
62%-100.0%
   
(85.5%)
 
   Fair Value at
December 31, 2019
  Valuation Technique  Unobservable inputs   Range
 
(Weighted Average)
(1)
 
Contingent consideration
  $3,387    Discounted cash flow   Expected life of cash flows    
0.4-5.8
years
   
(2.4 years)
 
    Discount rate    
3.6%-4.9%
   
(4.1%)
 
    Probability of achievement    
33.0%-100.0%
   
(74.3%)
 
   Fair Value at
June 30, 2021
   
Valuation Technique
  
Unobservable inputs
  
Range
(Weighted Average)
(1)
 
Contingent consideration
  $ 6,817   Discounted cash flow  Expected life of cash flows   
1.9-6.3 years (3.8 years)
 
           Discount rate   
1.9%-3.7%       (2.8%)
 
           Probability of achievement   
33.8%-100.0%     (90.1%)
 
     
   Fair Value at
December 31, 2020
   
Valuation Technique
  
Unobservable inputs
  
Range
(Weighted Average)
(1)
 
Contingent consideration
  $5,572   Discounted cash flow  Expected life of cash flows   
2.4-6.8
years (4.4 years)
 
           Discount rate   
2.6%-4.3%       (3.4%)
 
           Probability of achievement   
50.0%-100.0%     (86.1%)
 
 
(1)
Unobservable inputs were weighted by the relative fair value of the instruments.
Nonrecurring Fair Value Measurements
In accordance with U.S. GAAP, from time to time, the Company measures certain assets at fair value on a nonrecurring basis. The Company reviews the carrying value of MSRs, intangibles, goodwill and other assets for indications of impairment at least annually. When indications of potential impairment are identified, the Company may be required to determine the fair value of those assets and record an adjustment for the carrying amount in excess of the fair value determined. Any fair value determination would be based on valuation approaches, which are appropriate under the circumstances and utilize Level 2 and Level 3 measurements as required.
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MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
MSRs are recorded at fair value upon acquisition of a servicing contract. The Company has elected the amortization method for the subsequent measurement of MSRs. MSRs are carried at the lower of amortized cost or fair value. MSRs are a Level 3 measurement. The Company’s MSRs do not trade in an active, open market with readily observable prices. The estimated fair value of the Company’s MSRs were developed using a discounted cash flow model that calculates the present value of estimated future net servicing income. The model considers contractual provisions and assumptions of market participants including specified servicing fees, prepayment assumptions, delinquency rates, late charges, other ancillary revenue, costs to service and other economic factors. The Company periodically reassesses and adjusts, when necessary, the underlying inputs and assumptions used to reflect observable market conditions and assumptions that a market participant would consider in valuing an MSR asset. Management made revisions to theuses assumptions used in the determination of fair value for MSRs after considering the economic impact of the
COVID-19
pandemic on default, severity, prepayment and discount rates related to the specific types and underlying collateral of the various serviced loans, interest rates, refinance rates, and current government and private sector responses toon the economic impact of the
COVID-19
pandemic. MSRs are carried at the lower of amortized cost or fair value. The fair value of the MSRs approximated the carrying value at SeptemberJune 30, 20202021 and December 31, 20192020 after consideration of the revisions to the various assumptions. See Note 76 – “Selected Balance Sheet Data – Other Assets – MSRs” for additional information.
As market conditions change, the Company will
re-evaluate
assumptions used in the determination of fair value for MSRs and is uncertain to the extent of the volatility in the unobservable inputs in the foreseeable future.
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Table of Contents
MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Quantitative information about the valuation technique and significant unobservable inputs used in the valuation of the Company’s Level 3 financial assets measured at fair value on a nonrecurring basis consisted of the following (dollars in thousands):
 
   Fair Value at
September 30, 2020
  
Valuation Technique
   
Unobservable inputs
  Range
 
(Weighted Average)
(1)
 
MSRs
  $2,296   Discounted cash flow   Constant prepayment
 
rates
   
0.0%-20.0% (
10.0
%)
 
     Constant default rate   
0.4%-5.1%
(1.5%)
 
     Loss severity   24.2%-50.0% (30.1%) 
     Discount rate   
10.0%-10.0%
(10.0%)
 
   Fair Value at
December 31, 2019
   
Valuation Technique
   
Unobservable inputs
   Range
 
(Weighted Average)
(1)
 
MSRs
  $2,204    Discounted cash flow    Constant prepayment rates    
0.0%-20.0%
(10.0%)
 
        Constant default rate    
2.0%-2.0%
(2.0%)
 
        Loss severity    
40.0%-40.0%
(40.0%)
 
        Discount rate    
9.5%-9.7%
(9.7%)
 
   Fair Value at
June 30, 2021
   
Valuation Technique
  
Unobservable inputs
  
Range
(Weighted Average)
 (1)
 
MSRs
  $2,367   Discounted cash flow  Constant prepayment rates   
0.0%-20.0% (10.0%)
 
      Constant default rate   
0.3%-4.5%   (1.2%)
 
      Loss severity   
26.2%-31.4% (28.0%)
 
      Discount rate   
10.0%-10.0% (10.0%)
 
   Fair Value at
December 31, 2020
   
Valuation Technique
  
Unobservable inputs
  
Range
(Weighted Average)
 (1)
 
MSRs
  $ 2,135   Discounted cash flow  Constant prepayment rates   
0.0%-20.0% (10.0%)
 
      Constant default rate   
0.3%-4.1%   (1.1%)
 
      Loss severity   
26.2%-31.4% (28.0%)
 
      Discount rate   
10.0%-10.0% (10.0%)
 
 
(1)
Weighted average is based on the 10%10% constant prepayment rate scenario which the Company uses as the reported fair value.
 
11.
9.
Stockholders’ Equity
Common Stock
As of SeptemberJune 30, 20202021 and December 31, 2019,2020, there were 39,376,47739,578,360 and 39,153,19539,401,976 shares of common stock, $0.0001 par value, issued and outstanding, which include unvested restricted stock awards (“RSAs”) issued to
non-employee
directors, respectively. See Note 1412 – “Earnings per Share” for additional information.
Preferred Stock
The Company has 25,000,000 authorized shares of preferred stock with a par value $0.0001 per share. At SeptemberJune 30, 20202021 and December 31, 2019,2020, there were 0 preferred shares issued or outstanding.
Accumulated Other Comprehensive Income/Loss
Amounts reclassified from accumulated other comprehensive income/loss include marketable debt securities, available for sale are included as a component of other income (expense), net or selling, general and administrative expense, as applicable, in the condensed consolidated statements of net and comprehensive income. The reclassifications were determined on a specific identification basis.
20

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MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
The Company has not provided for U.S. taxes on unremitted earnings of its foreign subsidiary as it is operating at a loss and has 0 earnings and profits to remit. As a result, deferred taxes were not provided related to the cumulative foreign currency translation adjustments.
12.
10.
Stock-Based Compensation Plans
2013 Omnibus Equity Incentive Plan
The Company’s board of directors adopted the 2013 Omnibus Equity Incentive Plan (the “2013 Plan”), which became effective upon the Company’s IPO. In February 2017, the board of directors amended and restated the 2013 Plan, which was approved by the Company’s stockholders in May 2017. Grants are made from time to time by the compensation committee of the Company’s board of directors at its discretion, subject to certain restrictions as to the number and value of shares that may be granted to any individual. In addition,
non-employee
directors
receive
annual grants under a director compensation policy. As of SeptemberJune 30, 2020,2021, there were 4,931,0554,718,747 shares available for future grants under the 2013 Plan.
24

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MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Awards Granted and Settled
Under the 2013 Plan, the Company has issued RSAs to
non-employee
directors and restricted stock units (“RSUs”) to employees and independent contractors. RSAs vest in equal annual installments over a
one-yearone-year
period from the date of grant.grant, subject to service requirements. RSUs generally vest in equal annual installments over a five-year five-year period from the date of grant or earlier as approved by the compensation committee of the Company’s board of directors. Any unvested awards are canceled upon termination as a service provider. As of SeptemberJune 30, 2020,2021, there were 0 issued or outstanding options, SARs, performance units or performance share awards under the 2013 Plan.
During the ninesix months ended SeptemberJune 30, 2020, 248,3912021, 183,315 shares of RSUs vested and 60,54858,539 shares of common stock were withheld to pay applicable required employee statutory withholding taxes based on the market value of the shares on the vesting date. The shares withheld for taxes were returned to the share reserve and are available for future issuance in accordance with provisions of the 2013 Plan. During the ninesix months ended SeptemberJune 30, 2020,2021, there were 0 deferred stock units (“DSUs”) that settled.
Outstanding Awards
Activity under the 2013 Plan consisted of the following (dollars in thousands, except weighted average per share data):
 
  RSA Grants to
Non-employee

Directors
 RSU Grants
to
Employees
 RSU Grants to
Independent
Contractors
 Total Weighted-
Average Grant
Date Fair Value
Per Share
   RSA Grants to
Non-employee

Directors
 RSU Grants to
Employees
 RSU Grants to
Independent
Contractors
 Total Weighted-
Average Grant
Date Fair Value
Per Share
 
Nonvested shares at December 31, 2019
   17,480   525,115   257,480   800,075  $33.91 
Nonvested shares at December 31, 2020
(1)
   16,728   637,650   264,001   918,379  $33.73 
Granted
   19,516   306,008   83,738   409,262   32.88    12,492   247,469   15,386   275,347  $38.57 
Vested
   (20,268  (164,091  (84,300  (268,659  33.08    (16,728  (155,379  (27,936  (200,043 $32.31 
Transferred
   0     (18,294  18,294   0     33.67    0     (3,220  3,220   0    $31.05 
Forfeited/canceled
   0     (16,804  (7,230  (24,034  34.84    0     (16,476  (3,585  (20,061 $33.05 
  
 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
   
Nonvested shares at September 30, 2020
   16,728   631,934   267,982   916,644   33.67 
Nonvested shares at June 30, 2021
(1)
   12,492   710,044   251,086   973,622  $34.86 
  
 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
   
Unrecognized stock-based compensation expense as of September 30, 2020
(1)
  $266  $18,779  $8,174  $27,219  
Unrecognized stock-based compensation expense as of June 30, 2021
(2)
  $378  $23,442  $6,634  $30,454   
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
   
Weighted average remaining vesting period (years) as of September 30, 2020
   0.59   3.74   3.31   3.58  
Weighted average remaining vesting period (years) as of June 30, 2021
   0.84   3.75   2.99   3.55   
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
   
 
(1)
Nonvested RSUs will be settled through the issuance of new shares of common stock.
(2)
The total unrecognized compensation expense is expected to be recognized over a weighted-average period of approximately 3.583.55 years.
Employee Stock Purchase Plan
In 2013, the Company adopted the 2013 Employee Stock Purchase Plan (“ESPP”). The ESPP is intended to qualify under Section 423 of the Internal Revenue Code and provides for consecutive,
non-overlapping
6-month
offering periods. The offering periods generally start on the first trading day on or after May 15 and November 15 of each year. Qualifying employees may purchase shares of the Company stock at a 10% discount based on the lower of the market price at the beginning or end of the offering period, subject to IRS limitations. The Company determined that the ESPP was a compensatory plan and is required to expense the fair value of the awards over each
6-month
offering period.
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MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
The ESPP initially had 366,667 shares of common stock reserved, and 188,550165,242 shares of common stock remain available for issuance as of SeptemberJune 30, 2020.2021. The ESPP provides for annual increases in the number of shares available for issuance under the ESPP, equal to the least of (i) 366,667 shares, (ii) 1% of the outstanding shares on such date, or (iii) an amount determined by the compensation committee of the board of directors. Pursuant to the provisions of the ESPP, the board of directors has determined to not provide for any annual increases to date. At SeptemberJune 30, 2020,2021, total unrecognized compensation cost related to the ESPP was $30,000$50,000 and is expected to be recognized over a weighted average period of 0.130.38 years.
25

Table of Contents
MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
SARs and DSUs
Prior to the IPO, certain employees were granted SARs. As of March 31, 2013, the outstanding SARs were frozen at the liability amount, and will be paid out to each participant in installments upon retirement or departure under the terms of the revised SARs agreements. To replace beneficial ownership in the SARs, the difference between the book value liability and the fair value of the awards was granted to plan participants in the form of DSUs, which were fully vested upon receipt and will be settled in actual stock at a rate of 20% per year if the participant remains employed by the Company during that period (otherwise all unsettled shares of stock upon termination from service will be settled five years from the termination date, unless otherwise agreed to by the Company). In the event of death or termination of service after reaching the age of 67, 100% of the DSUs will be settled. As of SeptemberJune 30, 2020,2021, the remaining future share settlements of fully vested DSUs by year consisted of the following:
  September 30,
 
2020
   June 30, 2021 
2021
   60,373    60,373 
2022
   281,193    281,193 
  
 
   
 
 
   341,566    341,566 
  
 
   
 
 
Summary of Stock-Based Compensation
Components of stock-based compensation are included in selling, general and administrative expense in the condensed consolidated statements of net and comprehensive income and consisted of the following (in thousands):
   Three Months Ended
June 30,
   Six Months Ended
June 30,
 
   2021   2020   2021   2020 
ESPP
  $
 
24   $
 
36   $
 
74   $
 
83 
RSAs –
non-employee
directors
   113    213    224    373 
RSUs – employees
   1,747    1,514    3,201    3,170 
RSUs – independent contractors
   778    773    1,451    1,542 
   
 
 
   
 
 
   
 
 
   
 
 
 
   $2,662   $2,536   $4,950   $5,168 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
   Three Months
 
Ended
September 30,
   Nine Months Ended
September 30,
 
   2020   2019   2020   2019 
ESPP
  $62   $40   $145   $108 
RSAs –
non-employee
directors
   120    157    493    481 
RSUs – employees
   1,413    1,230    4,583    4,197 
RSUs – independent contractors
   788    687    2,330    2,254 
  
 
 
   
 
 
   
 
 
   
 
 
 
  $2,383   $2,114   $7,551   $7,040 
  
 
 
   
 
 
   
 
 
   
 
 
 
13.
11.
Income Taxes
The Company’s effective tax rate for the three and ninesix months ended SeptemberJune 30, 20202021 was 24.1%26.4% and 29.1%27.2%, respectively, compared to 26.7%28.4% and 27.3%31.1%
,
respectively, for the three and ninesix months ended SeptemberJune 30, 2019, respectively.2020. The Company provides for the effects of income taxes in interim financial statements based on the Company’s estimate of its annual effective tax rate for the full year, which is based on forecasted income by jurisdiction where the Company operates, adjusted for any tax effects of items that relate discretely to the period, if any.
22

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
The provision for income taxes differs from the amount computed by applying the U.S. federal statutory rate to income before provision for income taxes and consisted of the following (dollars in thousands):
 
  Three Months Ended September 30, Nine Months Ended September 30,   Three Months Ended June 30, Six Months Ended June 30, 
  2020 2019 2020 2019   2021 2020 2021 2020 
  Amount Rate Amount Rate Amount Rate Amount Rate   Amount Rate Amount Rate Amount Rate Amount   Rate 
Income tax expense at the federal statutory rate
  $1,671   21.0 $5,526   21.0 $5,689   21.0 $16,247   21.0  $8,994   21.0 $31   21.0 $13,425   21.0 $4,018    21.0
State income tax expense, net of federal benefit
   453   5.7  1,118   4.2  1,403   5.2  3,359   4.3   1,999   4.7  (69  (46.8)%   3,046   4.8  950    5.0
Shortfall (windfall) tax benefits, net related to stock-based compensation
   130   1.6  53   0.2  203   0.7  (201  (0.2)% 
(Windfall) shortfall tax benefits, net related to stock-based
compensation
   (52  (0.1)%   90   61.2  (79  (0.1)%   73    0.4
Change in valuation allowance
   134   1.7  408   1.6  594   2.2  874   1.1   17   0.0  96   65.4  188   0.3  460    2.4
Permanent and other items
(1)
   (472  (5.9)%   (81  (0.3)%   (14  0     880   1.1   339   0.8  (106  (72.4)%   803   1.2  458    2.3
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
  
 
  
 
  
 
   
 
 
  $1,916   24.1 $7,024   26.7 $7,875   29.1 $21,159   27.3  $11,297   26.4 $42   28.4 $17,383   27.2 $5,959    31.1
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
   
 
  
 
  
 
  
 
  
 
  
 
  
 
   
 
 
 
(1)
Permanent items relate principally to compensation charges, qualified transportation fringe benefits and meals and entertainment and reversal of uncertain tax positions.entertainment.
26
12. Earnings per Share

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
14.
Earnings per Share
Basic and diluted earnings per share for the three and ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively consisted of the following (in thousands, except per share data):
 
  Three Months
 
Ended
September 30,
   Nine Months Ended
September 30,
   Three Months Ended
June 30,
 Six Months Ended
June 30,
 
  2020   2019   2020   2019   2021 2020 2021 2020 
Numerator (Basic and Diluted):
                 
Net income
  $6,040   $
 
19,292   $
 
19,216   $
 
56,209   $31,532  $106  $46,544  $13,176 
Change in value for stock settled consideration
   (42  0     10   0   
  
 
  
 
  
 
  
 
 
Adjusted net income
  $31,490  $106  $46,554  $13,176 
  
 
  
 
  
 
  
 
 
  
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
Denominator:
                 
Basic
                 
Weighted average common shares issued and outstanding
   39,357    39,116    39,293    39,062    39,549   39,306   39,491   39,261 
Deduct: Unvested RSAs
(1)
   (18   (17   (18   (21   (14  (19  (16  (18
Add: Fully vested DSUs
(2)
   342    342    342    342    342   342   342   342 
  
 
   
 
   
 
   
 
   
 
  
 
  
 
  
 
 
Weighted Average Common Shares Outstanding
   39,681    39,441    39,617    39,383 
Weighted average common shares outstanding
   39,877   39,629   39,817   39,585 
  
 
  
 
  
 
  
 
 
  
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
Basic earnings per common share
  $0.15   $0.49   $0.49   $1.43   $0.79  $0    $1.17  $0.33 
  
 
   
 
   
 
   
 
   
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
Diluted
                 
Weighted Average Common Shares Outstanding from above
   39,681    39,441    39,617    39,383 
Weighted average common shares outstanding from above
   39,877   39,629   39,817   39,585 
Add: Dilutive effect of RSUs, RSAs & ESPP
   46    109    59    144    149   44   182   77 
Add: Contingently issuable shares
(3)
   113   0     113   0   
  
 
   
 
   
 
   
 
   
 
  
 
  
 
  
 
 
Weighted Average Common Shares Outstanding
   39,727    39,550    39,676    39,527 
Weighted average common shares outstanding
   40,139   39,673   40,112   39,662 
  
 
  
 
  
 
  
 
 
  
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
Diluted earnings per common share
  $0.15   $0.49   $0.48   $1.42   $0.78  $0    $1.16  $0.33 
  
 
   
 
   
 
   
 
   
 
  
 
  
 
  
 
 
Antidilutive shares excluded from diluted earnings per common share
(3)
   696    425    719    325 
  
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
Antidilutive shares excluded from diluted earnings per common share
(4)
   48   738   275   636 
  
 
  
 
  
 
  
 
 
 
(1)
RSAs were issued and outstanding to the
non-employee
directors and have a
one-yearone-year
vesting term subject to service requirements. See Note 1210 – “Stock-Based Compensation Plans” for additional information.
(2)
Shares are included in weighted average common shares outstanding as the shares are fully vested but have not yet been delivered. See Note 1210 – “Stock-Based Compensation Plans” for additional information.
(3)
Relates to contingently issuable stock settled consideration.
(4)
Primarily pertaining to RSU grants to the Company’s employees and independent contractors.
23

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
15.
13.
Commitments and Contingencies
Credit Agreement
On June 18, 2014, the Company entered into a Credit Agreement with Wells Fargo Bank, National Association (the “Bank”), as amended and restated on May 28, 2019, and further, amended on November 27, 2019 and on February 9, 2021 (the “Credit Agreement”). The Credit Agreement provides for a $60.0 million principal amount senior secured revolving credit facility that is guaranteed by all of the Company’s domestic subsidiaries (the “Credit Facility”) and matures on June 1, 2022. The Company may borrow, repay and reborrow amounts under the Credit Facility until its maturity date, at which time all amounts outstanding under the Credit Facility must be repaid in full. Upon the expiration of the use of the LIBOR as a benchmark, the benchmark will be replaced with the SOFR plus a spread adjustment.
Borrowings under the Credit Agreement are available for general corporate purposes and working capital. The Credit Facility includes a $10.0 million sublimit for the issuance of standby letters of credit of which $533,000 was utilized at SeptemberJune 30, 2020.2021. Borrowings under the Credit Facility will bear interest, at the Company’s option, at either (i) a fluctuating rate per annum 2.00% below the Base Rate (defined as the highest of (a) the Bank’s prime rate,
(b) one-monthone-month
LIBOR plus 1.50%, and (c) the federal funds rate plus 1.50%), or (ii) at a fixed rate per annum determined by Bank to be between 0.875% to 1.125% above LIBOR. In connection with the amendmentamendments of the Credit Agreement, the Company paid bank fees and other expenses, which are being amortized over the remaining term of the Credit Agreement. The Company pays a commitment fee of up to 0.1% per annum, payable quarterly, based on the amount of unutilized commitments under the Credit Facility. The amortization and commitment fee is included in interest expense in the accompanying condensed consolidated statements of net and comprehensive income and was $22,000$20,000 and $20,000$21,000 during the three months ended SeptemberJune 30, 20202021 and 2019,2020, respectively, and $65,000$44,000 and $72,000 $43,000
, respectively,
during the ninesix months ended SeptemberJune 30, 20202021 and 2019, respectively.2020. As of SeptemberJune 30, 2020,2021, there were 0 amounts outstanding under the Credit Agreement.
27

MARCUS & MILLICHAP, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
The Credit Facility contains customary covenants, including financial and other covenant reporting requirements and events of default. Financial covenants require the Company, on a combined basis with its guarantors, to maintain (i) an EBITDAR Coverage Ratio (as defined in the Credit Agreement) of not less than 1.25:1.0 as of each quarter end, determined on a rolling four-quarter basis, and (ii) total funded debt to EBITDA not greater than 2.0:1.5:1.0 as of each quarter end, determined on a rolling four-quarter basis, and also limits investments in foreign entities and certain other loans. The Credit Facility is secured by substantially all assets of the Company, including pledges of 100% of the stock or other equity interest of each subsidiary except for the capital stock of a controlled foreign corporation (as defined in the Internal Revenue Code), in which case no such pledge is required. As of SeptemberJune 30, 2020,2021, the Company was in compliance with all financial and
non-financial
covenants and has not experienced any limitation in its operations as a result of the covenants.
Other
In connection with certain
agreements
with investment sales and financing professionals, the Company may agree to advance amounts to certain investment sales and financing
such
professionals upon reaching certain time and performance goals. Such commitments as of SeptemberJune 30, 20202021 aggregated $21.6$23.0 million.
16.
Subsequent Events
In October 2020, the Company acquired a commercial real estate capital markets advisory firm specializing in debt placement and equity advisory services, commercial and residential loan sales and consultative/due diligence services across all property types in the United States.
24
In connection with agreements in principal with investment sales and financing professionals and business acquisitions, the Company entered into commitments through the date these condensed consolidated financial statements were issued, aggregating $24.8 million. Such commitments are subject to various time and performance conditions
.
28

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Unless the context requires otherwise, the words “Marcus & Millichap,” “MMI,” “we,” the “Company,” “us” and “our” refer to Marcus & Millichap, Inc., Marcus & Millichap Real Estate Investment Services, Inc. and its other consolidated subsidiaries.
Forward-Looking Statements
The following discussion contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those anticipated in these forward-looking statements as a result of many factors, including but not limited to the potential continuing impact of the
COVID-19
pandemic. The results of operations for the three and ninesix months ended SeptemberJune 30, 20202021 are not necessarily indicative of the results that may be expected for the full year ending December 31, 2020,2021, or for any other future period. The following discussion should be read in conjunction with the unaudited condensed consolidated financial statements and the notes thereto included in Item 1 of this Form
10-Q
and in conjunction with our Annual Report on Form
10-K
for the year ended December 31, 20192020 filed with the SEC on March 2, 2020,1, 2021, including the “Risk Factors” section and the consolidated financial statements and notes included therein.
Overview
We are a leading national brokerage firm specializing in commercial real estate investment sales, financing, research and advisory services. We have been the top commercial real estate investment broker in the United States based on the number of investment transactions over the last 10for more than 15 years. As of SeptemberJune 30, 2020,2021, we had 1,9992,022 investment sales and financing professionals that are primarily exclusive independent contractors operating in 8384 offices, who provide real estate brokerage and financing services to sellers and buyers of commercial real estate.estate assets. We also offer market research, consulting and advisory services to our clients. During the three and ninesix months ended SeptemberJune 30, 2020,2021, we closed 2,1393,285 and 5,9765,617 investment sales, financing and other transactions with total sales volume of approximately $9.1$17.4 billion and $27.8$29.4 billion, respectively. During the year ended December 31, 2019,2020, we closed 9,7268,954 investment sales, financing and other transactions with total sales volume of approximately $49.7$43.4 billion.
We generate revenues by collecting real estate brokerage commissions upon the sale, and fees upon the financing, of commercial properties, and by providing equity advisory services, loan sales and consulting advisory and other real estateadvisory services. Real estate brokerage commissions are typically based upon the value of the property and financing fees are typically based upon the size of the loan. During each of the three and six months ended SeptemberJune 30, 2020,2021, approximately 89% of our revenues were generated from real estate brokerage commissions, 10% from financing fees and 1% from other real estate related services. During the nine monthsyear ended September 30,December 31, 2020, approximately 89%88% of our revenues were generated from real estate brokerage commissions, 9%10% from financing fees and 2% from other real estate related services. During the year ended December 31, 2019, approximately 91% of our revenues were generated from real estate brokerage commissions, 8% from financing fees and 1% from other real estate related services.
We divide commercial real estate into four major market segments, characterized by price:
 
Properties priced less than $1 million;
 
Private client market:
properties priced from $1 million to up to but less than $10 million;
 
Middle market:
properties priced from $10 million to up to but less than $20 million; and
 
Larger transaction market:
properties priced from $20 million and above.
Our strength is in serving private clients in the
$1-$10 million
private client market segment, which contributed approximately 69%63% and 67%69% of our real estate brokerage commissions during the three months ended SeptemberJune 30, 20202021 and 2019,2020, respectively, and approximately 68%63% and 67% of our real estate brokerage commissions during each of the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively. The following table sets forth the number of transactions, sales volume and revenues by commercial real estate market segment for real estate brokerage:
 
  Three Months Ended September 30,       Three Months Ended June 30,     
  2020   2019   Change   2021   2020   Change 
Real Estate Brokerage
  Number   Volume   Revenues   Number   Volume   Revenues   Number Volume Revenues   Number   Volume   Revenues   Number   Volume   Revenues   Number   Volume   Revenues 
      (in millions)   (in thousands)       (in millions)   (in thousands)     (in millions) (in thousands)       (in millions)   (in thousands)       (in millions)   (in thousands)       (in millions)   (in thousands) 
<$1 million
   241   $156   $6,290    274   $173   $7,182    (33 $(17 $(892   297   $200   $7,618    192   $118   $4,518    105   $82   $3,100 
Private client market ($1—<$10 million)
   1,168    3,592    97,856    1,301    4,257    121,228    (133 (665 (23,372
Middle market ($10—<$20 million)
   70    945    17,643    109    1,466    25,997    (39 (521 (8,354
Private client market ($1 - <$10 million)
   1,767    5,675    158,136    793    2,614    70,817    974    3,061    87,319 
Middle market ($10 - <$20 million)
   156    2,134    41,745    43    618    11,591    113    1,516    30,154 
Larger transaction market (
³
$20 million)
   48    2,302    19,055    69    3,675    25,791    (21 (1,373 (6,736   110    5,551    45,404    47    2,074    16,445    63    3,477    28,959 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
   1,527   $6,995   $140,844    1,753   $9,571   $180,198    (226 $(2,576 $(39,354   2,330   $ 13,560   $ 252,903    1,075   $ 5,424   $ 103,371    1,255   $ 8,136   $ 149,532 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
2925

  Nine Months Ended September 30,   
 
   Six Months Ended June 30,     
  2020   2019   Change   2021   2020   Change 
Real Estate Brokerage
  Number   Volume   Revenues   Number   Volume   Revenues   Number Volume Revenues   Number   Volume   Revenues   Number   Volume   Revenues   Number   Volume   Revenues 
      (in millions)   (in thousands)       (in millions)   (in thousands)     (in millions) (in thousands)       (in millions)   (in thousands)       (in millions)   (in thousands)       (in millions)   (in thousands) 
<$1 million
   649   $410   $16,550    733   $474   $19,607    (84 $(64 $(3,057   524   $349   $13,756    408   $254   $10,260    116   $95   $3,496 
Private client market ($1—<$10 million)
   3,203    10,207    282,937    3,753    12,160    345,812    (550 (1,953 (62,875
Middle market ($10—<$20 million)
   204    2,785    51,902    312    4,234    76,521    (108 (1,449 (24,619
Private client market ($1 - <$10 million)
   2,967    9,343    263,559    2,035    6,615    185,081    932    2,728    78,478 
Middle market ($10 - <$20 million)
   234    3,201    62,346    134    1,840    34,259    100    1,361    28,087 
Larger transaction market (
³
$20 million)
   161    7,459    64,655    194    9,040    71,875    (33 (1,581 (7,220   193    9,531    76,038    113    5,157    45,600    80    4,374    30,438 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
   4,217   $20,861   $416,044    4,992   $25,908   $513,815    (775 $(5,047 $(97,771   3,918   $ 22,424   $ 415,699    2,690   $ 13,866   $ 275,200    1,228   $ 8,558   $ 140,499 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
Acquisitions
We continue to increase our market presence through execution of our growth strategies by targeting markets based on population, employment, level of commercial real estate sales, inventory and competitive opportunities where we believe the markets will benefit from our commercial real estate investment sales, financing, research and advisory services. During the nine months ended September 30, 2020, we completed two acquisitions that expanded our market presence in financing services in the Southwest and in real estate brokerage services in the Southeast.
In October 2020, the Company acquired a commercial real estate capital markets advisory firm specializing in debt placement and equity advisory services, commercial and residential loan sales and consultative/due diligence services across all property types in the United States.
COVID-19
In March 2020,We are closely monitoring the World Health Organization characterizedcontinuing impact of the
COVID-19
as a pandemic. Many states and cities, including where we conductpandemic on all aspects of our business activities, reacted by instituting quarantines, restrictions on travel, “shelterand in place” rules, and restrictions on types of business that may continue to operate, which may limit the activity of our sales and financing professionals in engaging with our clients. We implemented measures such as increased sanitizing, physical distancing and remote work arrangements, with the goal of protecting our employees, sales and financing professionals and clients.regions we operate. We continue to follow the local guidelines in cities where our offices are located, and all of our offices have
re-opened
and are available to our employees and sales and financing professionals on an as needed basis.professionals.
We are closely monitoring the impact of
COVID-19
pandemic on all aspects of our business and in the regions we operate. Since the start of the pandemic, we have taken multiple measures to support our investment sales and financing professionals’ ability to generate and execute business remotely. Such measures include multiple technological solutions, intensified internal training and education, as well as a significant increase in client outreach and investor education webcasts. The pandemic has caused a major market disruption, and we have seen significant slowing of our real estate brokerage and financing transaction activity, difficulty in pricing assets and, in certain cases, restrictions on the ability of borrowers to access the capital markets and other sources of financing. Our business was impacted by the
COVID-19
pandemic during the third quartermost of 2020, with the total number of transactions and total revenues declining 12.2%7.9% and 20.0%11.1%, respectively, in the three monthsyear ended September 30,December 31, 2020 respectively compared to the same period in 2019. During the third quartersix months ended June 30, 2021, total revenues and total number of transactions increased 52.2% and 46.4%, respectively, compared to the same period in 2020 we saw some recoveryand 26.6% and 25.2%, respectively, compared to the same period in transaction activity and2019. While our total revenues from the initial impact of
COVID-19,
with the number of transactions and total revenues increasing 34.8% and 35.1%, respectively on a sequential basis compared to the second quarter. Given these circumstances, our financial results continue to be
well-below
were significantly above prior years’ levels, the reversal of which remains a major priority for us. We are also exploring extended use of technology and resource sharing measures adopted over the past six months as ways to achieve more efficiency on a long-term basis. For the foreseeable future, we believe that the effect of the
COVID-19
restrictions, including the effects of preventative and precautionary health measures mandated to us by federal, state and local governments will likely continue to affectsome uncertainty exists in our ability to identifysustain the growth rates experienced during the three and close commercial real estate transactions.
The long-term impactsix months ended June 30, 2021, for the second half of the disruption in financial markets, consumer spending, unemployment as well as other unanticipated consequences remain unknown. Additionally, we are unable to predict the extent of the negative impact that
the COVID-19 pandemic2021.
will continue to have on our financial condition, results of operations and cash flows due to numerous uncertainties and the fluidity of this situation. Although the negative impact to our business has moderated to some extent, we anticipate that total revenues will be negatively impacted for at least the fourth quarter of 2020 and until more stable business conditions begin to resume in 2021. These uncertainties include the scope, severity and duration of the pandemic, expectation gaps among buyers and sellers on pricing and property operation vulnerability to further economic weakness and/or slow recovery, a more difficult market environment for new sales and financing professionals who are experiencing extended
ramp-up
time to reach production goals, the actions taken by state and local governments to contain the pandemic or mitigate its impact, the direct and indirect economic effects of the pandemic and containment measures and actions taken, and the impact of these and other factors on our employees, independent contractors and clients and potential clients.
30

We continue to monitor the expectedeconomic trends and related demand for our services and will continue to adjust our operations accordingly. In response to this ongoing period of business disruption, we assessed our cost structure and instituted various expense reduction initiatives, including but not limited to, compensation reductions, reductions in events and travel, suspension of company matching contributions in our 401(k) plan and layoffs to preserve our balance sheet and financial position. These reductions were strategically decided upon to ensure proper allocation of capital and human resources to support our sales force’s ability to conduct business as well as develop strategic investments in tools, technology and infrastructure vital to our long-term competitiveness. We have reinstated some of our furloughs and compensation levels for certain employees; however, the compensation reductions of our senior executives remain in effect. We expect real estate sales and financing volumes to improve and eventually post solid growth after the market is able to assess the impact of the economic shut down on property occupancies, rent collections and values and when financing flows improve. Due to a high degree of uncertainty, the timing of this recovery in real estate transactions and therefore, our revenues are difficult to forecast. Our priority iscontinues to be to support our team’s efforts to increase client contact, provide expanded content and advisory services to investors and clients, and preserve our financial position through expense reductions.controls. We continue to extend the use of technology and resource sharing measures adopted over the past year as ways to achieve more efficiency on a long-term basis. Given our significant liquidity, we expect our company to be well positioned to benefit from and contribute to the economic recovery and the related increase in the volume of real estate transaction recovery when it emerges,transactions as the pandemic subsides, including making accretive and synergistic acquisitions, which will help expand service offerings and market coverage.
Due to a continuing uncertainty around the
COVID-19
pandemic, we are unable to predict its potential impact on our financial condition, results of operations and cash flows. These uncertainties include the scope, severity and duration of the pandemic; variants in the virus, vaccination rates and the effects thereof; expectation gaps among buyers and sellers on pricing and property operation, vulnerability to further economic weakness and/or slow recovery; the direct and indirect economic effects of the actions taken by state and local governments to continue to contain the pandemic or mitigate its impact; and the impact of these and other factors on our employees, independent contractors, clients and potential clients.
Factors Affecting Our Business
Our business and our operating results, financial condition and liquidity are significantly affected by the number and size of commercial real estate investment sales and financing transactions that we close in any period. The number and size of these transactions are affected by our ability to recruit and retain investment sales and financing professionals, identify and contract properties for sale and identify those that need financing and refinancing. We principally monitor the commercial real estate market through four factors, which generally drive our business. The factors are the economy, commercial real estate supply and demand, capital markets and investor sentiment and investment activity.
The Economy
Our business is dependent on economic conditions within the markets in which we operate. Changes in the economy on a global, national, regional or local basis can have a positive or a negative impact on our business. Economic indicators and projections related to job growth, unemployment, interest rates, retail spending and confidence trends can have a positive or a negative impact on our business. Overall market conditions, including global trade, interest rate changes and job creation, can affect investor sentiment and, ultimately, the demand for our services from investors in real estate.
26

The U.S. economy continues to grappleinfusion of over $5 trillion of stimulus funds in conjunction with the impactreopening of states after the prolonged lockdowns fueled strong second quarter GDP growth of 6.5%, supporting outsized annual economic growth this year. We believe the prospect of a strong recovery could continue to fuel space demand for all types of commercial real estate, although the emergence of the
COVID-19
variants could potentially slow the recovery of some real estate sectors in select parts of the country. The addition of nearly 3.3 million jobs so far this year, largely in the
hard-hit
service sectors, reflects strengthening economic growth as consumers return to retail stores, restaurants, entertainment venues and althoughhotels. The rapid consumption gains have outpaced manufacturing and supply chain capacity, delivering elevated inflationary pressure. Although heightened inflation risk merits investor attention, particularly in relation to Federal Reserve policy and interest rates, we believe some progress has been made, the pace of employment growth lost momentum over the course of the third quarter. The CARES Act stimulus package delivered in March offered the economy an important backstop, butthat commercial real estate tends to be a comparatively strong inflation hedge relative to many benefits including expanded federal unemployment and the Paycheck Protection Program ended in the third quarter. Numerous businesses that were closedother investment classes. This combination, along with elevated liquidity, supported particularly strong investor activity in the second quarter lockdown have since reopened but are only operating at partial capacity. The hospitality and retail sectors have been particularly hard hit. As a result, total employment as of the end of September remained 10.7 million positions short of
pre-pandemic
levels. With
COVID-19
infections once again rising2021. Potential headwinds could still emerge in the second half of 2021, however, as the U.S., we expect Congress considers tax policy revisions that economic growth in the fourth quarter to be moderate. Election-related uncertainty and financial market volatility also remain risks to the economy andcould affect commercial real estate investment sales and financing volumes. Additional stimulus remains in negotiation on Capitol Hill and could accelerate the economic recovery and boost consumer confidence in the short term. We believe that ultimately, vaccine and effective therapeutics are likely required for the economy to fully recover. We also believe that a significant level of business and consumer pent up demand will be released at some point, which could support a robust period of recovery; however, the timing of such recovery is very difficult to predict. At the same time, we observe that a broad range of unknowns, including health, economic and public policy have increased investor uncertainty, and many investors are continuing to wait on the sidelines for either increased economic clarity or for significant distressed asset buying opportunities to emerge.investments.
Commercial Real Estate Supply and Demand
Our business is dependent on the willingness of investors to invest in or sell commercial real estate, which is affected by many factors beyond our control. These factors include the supply of commercial real estate coupled with user demand for these properties and the performance of real estate assets when compared with other investment alternatives, such as stocks and bonds.
31

The apartment2021, economic reopening bolstered space demand for all commercial real estate property types. Apartment, self-storage and single-tenant property types, which are a significant part of our business, have performed relatively wellindustrial properties delivered particularly strong results as they have beenbuilt on the momentum they sustained through the
COVID-19
pandemic. Retail, hotel and seniors housing properties delivered more stable than the other property types. The hotel sector and parts of the retail sector continue to face headwinds, although we believe segments of each of the sectors appear to have built some momentum. While large destination tourist hotels and those catering to conferences continue to facemodest gains, beginning their recovery from the severe impact of the pandemic. Office space demand remains comparatively weak, but it has finally moved back into positive territory following four quarters of negative space demand. A key consideration for office space will be the extent to which companies bring their employees back to the office. It appears that some headway has been made as a modest recovery of housing demand in major urban metros like New York and the Bay Area manifested in the second quarter of 2021. Whether employees fully return to the office, adopt some form of hybrid work week or continue to work from home could significantly impact future commercial real estate space demand. Through the pandemic, it appearshousing and space demand followed the population migration to suburban areas and to smaller drivable vacation hotels have partially recovered. In the retail sector, older enclosed shopping malls, experiential retail, gyms, movie theaters and
sit-down
dining restaurants have faced extensive difficulties while restaurants with drive-thru facilities, necessity and discount retailers as well as pharmacies have in many cases partially recovered. Suburban office and apartment properties have generally outperformed their urban counterparts as homecities, drawing increased investor capital to these areas. If workers return to offices and need for more space outweighed the many closed amenities offered in the urban core. Industrial property performance, meanwhile, has generally remained stable, bolstered bycore of major metros, the rapid ascension of eCommerce astrend could at least partially revert to
pre-pandemic
trends. Regardless, on a primary consumption channel. Rent collections for apartment, officemacro-level space demand drivers appear to be reviving, and industrial properties remain above 90 percent, but collections could facethis is supporting increased pressure if another round of stimulus and/or a health solution is not delivered soon. We believe risks to apartment collections could be mitigated by the renewal of federal unemployment benefits or the addition of a rent assistance program. That said, asset performance varies significantly by locality as cities across the country have faced wide-ranging economic and health-related fallout. Some cities have only experienced a marginal rise in unemployment while other have been impacted more severely.investor activity.
Capital Markets
Credit and liquidity issues in the financial markets have a direct impact on the flow of capital to the commercial real estate market. Real estate purchases are often financed with debt and, as a result, credit and liquidity impact transaction activity and prices. Changes in interest rates, as well as steady and protracted movements of interest rates in one direction, whether increases or decreases, could adversely or positively affect the operations and income potential of commercial real estate properties, as well as lender and equity underwriting for real estate investments. These changes generally influence the demand of investors for commercial real estate investments.
Following the second quarter uncertainty-drivenCapital liquidity remains strong with debt financing slowdown, lenders have become more active. Led by local and regional banks, financing liquidityavailable for most property types and locations is available at interest rates near
all-time
lows. Hotelsin most markets. Although hotels and some retail centers, whichproperties have faced difficulty in obtaining financing through the
COVID-19
pandemic, lenders are becoming increasingly active in these segments. On a macro level, banks and government agencies have been the property types grappling withmost active lenders, but commercial mortgage-backed securities and life insurance company lenders have become increasingly active, further increasing the greatest levelsavailability of distress, still face limited access to debt capital. Other property types,Interest rates were particularly those that have maintained strong rent collections, have financing options. Speculative investment, including construction and
value-add
assets face closer lender scrutiny. The increased debt liquidity and particularly low interest rates have supported rising investor activity in the third quarter compared tofavorable through the second quarter of 2021, with the
ten-year
treasury hovering in the 1.5% range, and have since dipped even lower. The low cost of capital has been promoting investor activity, but transaction activity remains well below
pre-crisis
levels. Theelevated inflation risk could force the Federal Reserve’s commitmentReserve to lowbegin to tighten their monetary policy earlier than previously expected. We believe such action could result in upward pressure on interest rates and could supportpotentially weigh on investor activity depending on the low interest rate climate,speed and we believe market liquidity should remain strong barring a significant medical or financial market setback.magnitude of any changes.
Investor Sentiment and Investment Activity
We rely on investors to buy and sell properties in order to generate commissions. Investors’ desires to engage in real estate transactions are dependent on many factors that are beyond our control. The economy, supply and demand for properly positioned properties, available credit and market events impact investor sentiment and, therefore, transaction velocity. In addition, our private clients are often motivated to buy, sell and/or refinance properties due to personal circumstances such as death, divorce, partnership breakups and estate planning.
Investor activity gained ground in
27

During the thirdsecond quarter despite uncertainties surrounding health, economic, policy and operational variables. Questions remain for substantially all facets of the near-term2021, commercial real estate sector outlook, but many investors are adapting to the new climate. Becauseactivity was notably strong, well above the pandemic has affected each property typerestrained second quarter of 2020 and eachin alignment with the second quarter of 2019. Positive market differently, price discovery remains a hurdle in the transaction process. However, we believeand economic factors including rising commercial real estate space demand, strong liquidity, low interest rates, expectations of a robust economic recovery and positive demographics aligned to spur investor optimism. The demand for highly sought-after property types and markets was robust as buyers competed to place capital, but the transaction flow has been inhibited by a limited volume of
for-sale
properties and by the price discovery process which is still ongoing. Recovery property segments like hotels, seniors housing, office and some retail properties often face a wide buyer/seller expectation gap, as do properties in major urban areas that were particularly
hard-hit
by the
COVID-19
pandemic. It appears some buyers still hope to find distressed properties in these
hard-hit
segments, but well-financed owners have generally broad capital availability have been positive forces supporting activity.able to weather the worst of the downturn and the majority are expected to hold through the nascent recovery until pricing fully revives. We believe the many investors still oninvestment climate remains positive, but could be inhibited by a significant
COVID-19
resurgence or variants, Federal Reserve actions or commentary that pushes interest rates higher or by the sidelines have ample capital
on-hand
that could spur transaction activity once the uncertainties begin to abate or if a waverelease of distressed assets come to market. Looking forward, election uncertainty in the United States, particularly in relation to futurepotential tax policy could be a concern for investors. Potential changes toby Congress. Prospective increases in personal, corporate, capital gains and estate taxes have the potential to dampen consumption and business investment while simultaneously rendering existing investment and estate plans obsolete. Tax policy changes could influencespark a short-term wave of transactions or they could slow transaction activity either todepending on exactly how the upside or downsidechanges are framed and the time frame in which they are enacted. In addition, questions remain about the coming year.future of 1031 tax deferred exchanges, but this tax code section has survived many attempts at elimination largely because studies have demonstrated that cancelling this tax code section would likely cause considerable economic and tax revenue losses. Nonetheless, abased on the foregoing, we believe the emerging medical solutionsolutions to the health crisis could remainand the single most significant factor determining investor decisions.nascent release of
pent-up
demand among consumers and real estate investors should ultimately outweigh tax policy headwinds.
Seasonality
Our real estate brokerage commissions and financing fees have tended to be seasonal and, combined with other factors, can affect an investor’s ability to compare our financial condition and results of operations on a
quarter-by-quarter
basis. Historically, this seasonality has generally caused our revenue, operating income, net income and cash flows from operating activities to be lower in the first half of the year and higher in the second half of the year, particularly in the fourth quarter. The concentration of earnings and cash flows in the last ninesix months of the year, particularly in the fourth quarter, is generally due to an industry-wide focus of clients to complete transactions towards the end of the calendar year. This historical trend couldcan be disrupted eitherboth positively orand negatively by major economic events, political events, natural disasters or pandemics such as the
COVID-19
pandemic, which may impact, among other things, investor sentiment for a particular property type or location, volatility in financial markets, current and future projections of interest rates, attractiveness of other asset classes, market liquidity and the extent of limitations or availability of capital allocations for larger property buyers.buyers, among others. Private client investors may also accelerate or delay transactions due to personal or business-related reasons unrelated to economic or political events. In addition, our operating margins are typically lower during the second half of each year due to our commission structure for some of our senior investment sales and financing professionals. These senior investment sales and financing professionals are on a graduated commission schedule that resets annually, pursuant to which higher commissions are paid for higher sales volumes. Our historical pattern of seasonality may be significantly disrupted by the
COVID-19
pandemic due to uncertainties around substantially all aspects of the economy andor may not continue to the same degree experienced in prior years.
32

Operating Segments
We follow the guidance for segment reporting, which requires reporting information on operating segments in interim and annual financial statements. Substantially all of our operations involve the delivery of commercial real estate services to our customers including real estate investment sales, financing and consulting advisory and other real estate relatedadvisory services. Management makes operating decisions, assesses performance and allocates resources based on an ongoing review of these integrated operations, which constitute only one operating segment for financial reporting purposes.
Key Financial Measures and Indicators
Revenues
Our revenues are primarily generated from our real estate investment sales business. In addition to real estate brokerage commissions, we generate revenues from financing fees and from other real estate related revenues, which are primarily comprised of consulting and advisory fees.
28

Because our business is transaction oriented, we rely on investment sales and financing professionals to continually develop leads, identify properties to sell and finance, market those properties and close the sale timely to generate a consistent flow of revenue. While our sales volume is impacted by seasonality factors, the timing of closings is also dependent on many market and personal factors unique to a particular client or transaction, particularly clients transacting in the
$1-$10 million
private client market segment. These factors can cause transactions to be accelerated or delayed beyond our control. Further, commission rates earned are generally inversely related to the value of the property sold. As a result of our expansion into the middle and larger transaction market segments, we have seen our overall commission rates fluctuate from
period-to-period
as a result of changes in the relative mix of the number and volume of investment sales transactions closed in the middle and larger transaction market segments as compared to the
$1-$10 million
private client market segment. These factors may result in
period-to-period
variations in our revenues that differ from historical patterns.
A small percentage of our transactions include retainer fees and/or breakage fees. Retainer fees are credited against a success-based fee paid upon the closing of a transaction or a breakage fee. Transactions that are terminated before completion will sometimes generate breakage fees, which are usually calculated as a set amount or a percentage of the fee we would have received had the transaction closed.
Real Estate Brokerage Commissions
We earn real estate brokerage commissions by acting as a broker for commercial real estate owners seeking to sell or investors seeking to buy properties. Revenues from real estate brokerage commissions are typically recognized at the close of escrow.
Financing Fees
We earn financing fees by securing financing on purchase transactions or by securing refinancing of our clients’ existing mortgage debt. We recognize financing fee revenues at the time the loan closes, and we have no remaining significant obligations for performance in connection with the transaction.
To a lesser extent, we also earn mortgage servicing revenue, mortgage servicing fees, equity advisory services, loan sales and ancillary fees associated with financing activities. We recognize mortgage servicing revenues upon the acquisition of a servicing obligation. We generate mortgage servicing fees through the provision of collection, remittance, recordkeeping, reporting and other related mortgage servicing functions, activities and services.
Other Revenues
Other revenues include fees generated from consulting, advisory and other real estate services performed by our investment sales professionals, as well as referral fees from other real estate brokers. Revenues from these services are recognized as they are performed and completed.
33

Operating Expenses
Our operating expenses consist of cost of services, selling, general and administrative expenses and depreciation and amortization. The significant components of our expenses are further described below.
Cost of Services
The majority of our cost of services expense is variable commissions paid to our investment sales professionals and compensation-related costs related to our financing activities. Commission expenses are directly attributable to providing services to our clients for investment sales and financing services. Most of our investment sales and financing professionals are independent contractors and are paid commissions; however, because there are some who are initially paid a salary and certain of our financing professionals are employees, costs of services also include employee-related compensation, employer taxes and benefits for those employees. The commission rates we pay to our investment sales and financing professionals vary based on individual contracts negotiated and are generally higher for the more experienced professionals. Some of our most senior investment sales and financing professionals also have the ability to earn additional commissions after meeting certain annual revenuefinancial thresholds. These additional commissions are recognized as cost of services in the period in which they are earned. Payment of a portion of these additional commissions are generally deferred for a period of one or three years, at our election, and paid at the beginning of the second or fourth calendar year. Cost of services also includes referral fees paid to other real estate brokers where we are the principal service provider. Cost of services, therefore, can vary based on the commission structure of the independent contractors that closed transactions in any particular period.
29

Selling, General and Administrative Expenses
The largest expense component within selling, general and administrative expenses is personnel expenses for our management team and sales and support staff. In addition, these costs include facilities costs (excluding depreciation and amortization), staff related expenses, sales, marketing, legal, telecommunication, network, data sources, transaction costs related to acquisitions, changes in fair value for contingent and deferred consideration and other administrative expenses. Also included in selling, general and administrative are expenses for stock-based compensation to
non-employee
directors, employees and independent contractors (i.e. investment sales and financing professionals) under the Amended and Restated 2013 Omnibus Equity Incentive Plan (“2013 Plan”) and the 2013 Employee Stock Purchase Plan (“ESPP”).
Depreciation and Amortization Expense
Depreciation expense consists of depreciation recorded on our computer software and hardware and furniture, fixture and equipment. Depreciation is provided over estimated useful lives ranging from three to seven years for assets. Amortization expense consists of (i) amortization recorded on our mortgage servicing rights (“MSRs”) using the interest method over the period that servicing income is expected to be received and (ii) amortization recorded on intangible assets amortized on a straight-line basis using a useful life between one and sixseven years.
Other Income (Expense), Net
Other income (expense), net primarily consists of interest income, net gains or losses on our deferred compensation plan assets, realized gains and losses on our marketable debt securities,
available-for-sale,
foreign currency gains and losses and other
non-operating
gainsincome and losses.expenses.
Interest Expense
Interest expense primarily consists of interest expense associated with the stock appreciation rights (“SARs”) liability, notes payable to former stockholders (through the second quarter of 2020 when fully repaid) and our credit agreement.
Provision for Income Taxes
We are subject to U.S. and Canadian federal taxes and individual state and local taxes based on the income generated in the jurisdictions in which we operate. Our effective tax rate fluctuates as a result of the change in the mix of our activities in the jurisdictions we operate due to differing tax rates in those jurisdictions and the impact of permanent items, including principally compensation charges, qualified transportation fringe benefits, reversal of uncertain tax positions, meals and entertainment and
tax-exempt
deferred compensation plan assets. Our provision for income taxes includes the windfall tax benefits and shortfall expense,expenses, net, from shares issued in connection with our 2013 Plan and ESPP.
We record deferred taxes, net based on the tax rate expected to be in effect at the time those items are expected to be recognized for tax purposes.
 
3430

Results of Operations
Following is a discussion of our results of operations for the three and ninesix months ended SeptemberJune 30, 20202021 and 2019.2020. The tables included in the period comparisons below provide summaries of our results of operations. The
period-to-period
comparisons of financial results are not necessarily indicative of future results.
Key Operating Metrics
We regularly review a number of key metrics to evaluate our business, measure our performance, identify trends affecting our business, formulate financial projections and make strategic decisions. We also believe these metrics are relevant to investors’ and others’ assessment of our financial condition and results of operations. During the three months ended SeptemberJune 30, 20202021 and 2019,2020, we closed more than 2,1003,200 and 2,4001,500 investment sales, financing and other transactions, respectively, with total sales volume of approximately $9.1$17.4 billion and $12.1$6.9 billion, respectively. During the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, we closed more than 5,9005,600 and 6,9003,800 investment sales, financing and other transactions, respectively, with total sales volume of approximately $27.8$29.4 billion and $34.9$18.7 billion, respectively. Such key metrics for real estate brokerage and financing activities (excluding other transactions) are as follows:
 
  Three Months Ended
September 30,
 Nine Months Ended
September 30,
   Three Months Ended
June 30,
 Six Months Ended
June 30,
 
Real Estate Brokerage
  2020 2019 2020 2019   2021 2020 2021 2020 
Average Number of Investment Sales Professionals
   1,917  1,837  1,911  1,829    1,934   1,926   1,946   1,908 
Average Number of Transactions per Investment Sales Professional
   0.80  0.95  2.21  2.73    1.20   0.56   2.01   1.41 
Average Commission per Transaction
  $92,236  $102,794  $98,659  $102,928   $ 108,542  $ 96,159  $ 106,100  $ 102,305 
Average Commission Rate
   2.01�� 1.88 1.99 1.98   1.87  1.91  1.85  1.98
Average Transaction Size (in thousands)
  $4,581  $5,460  $4,947  $5,190   $5,820  $5,045  $5,723  $5,155 
Total Number of Transactions
   1,527  1,753  4,217  4,992    2,330   1,075   3,918   2,690 
Total Sales Volume (in millions)
  $6,995  $9,571  $20,861  $25,908   $13,560  $5,424  $22,424  $13,866 
          
  Three Months Ended
September 30,
 Nine Months Ended
September 30,
   Three Months Ended
June 30,
 Six Months Ended
June 30,
 
Financing
(1)
  2020 2019 2020 2019   2021 2020 2021 2020 
Average Number of Financing Professionals
   82  98  86  103    85   87   86   88 
Average Number of Transactions per Financing Professional
   5.39  5.01  15.13  13.23    8.05   4.38   13.70   9.76 
Average Fee per Transaction
  $33,531  $31,203  $31,607  $33,361   $34,783  $30,260  $32,972  $30,616 
Average Fee Rate
   0.88 0.90 0.89 0.91   0.82  1.00  0.86  0.91
Average Transaction Size (in thousands)
  $3,828  $3,460  $3,533  $3,685   $4,228  $3,021  $3,824  $3,382 
Total Number of Transactions
   442  491  1,301  1,363    684   381   1,178   859 
Total Financing Volume (in millions)
  $1,692  $1,699  $4,597  $5,023   $2,892  $1,151  $4,504  $2,905 
 
(1)
Operating metrics calculated excludingexclude certain financing fees not directly associated to transactions.
 
3531

Comparison of Three Months Ended SeptemberJune 30, 20202021 and 20192020
Below are key operating results for the three months ended SeptemberJune 30, 20202021 compared to the three months ended SeptemberJune 30, 20192020 (dollars in thousands):
 
  Three Months
Ended
September 30, 2020
 Percentage
of
Revenue
 Three Months
Ended
September 30, 2019
 Percentage
of
Revenue
  Change   Three Months
Ended
June 30, 2021
 Percentage
of
Revenue
 Three Months
Ended
June 30, 2020
 Percentage
of
Revenue
  Change 
Dollar Percentage  Dollar Percentage 
Revenues:
              
Real estate brokerage commissions
  $140,844  88.8 $180,198  90.9 $(39,354 (21.8)%   $ 252,903   88.8 $ 103,371   88.1 $149,532   144.7
Financing fees
   15,620  9.9  16,013  8.1  (393 (2.5)%    28,214   9.9   12,703   10.8   15,511   122.1
Other revenues
   2,111  1.3  2,009  1.0  102  5.1   3,829   1.3   1,326   1.1   2,503   188.8
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Total revenues
   158,575  100.0  198,220  100.0  (39,645 (20.0)%    284,946   100.0   117,400   100.0   167,546   142.7
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Operating expenses:
              
Cost of services
   99,707  62.9  124,147  62.6  (24,440 (19.7)%    178,585   62.7   73,743   62.8   104,842   142.2
Selling, general and administrative
   49,722  31.4  48,091  24.3  1,631  3.4   61,797   21.7   43,519   37.1   18,278   42.0
Depreciation and amortization
   2,606  1.6  1,910  1.0  696  36.4   2,959   1.0   2,752   2.3   207   7.5
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Total operating expenses
   152,035  95.9  174,148  87.9  (22,113 (12.7)%    243,341   85.4   120,014   102.2   123,327   102.8
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Operating income
   6,540  4.1  24,072  12.1  (17,532 (72.8)% 
Operating income (loss)
   41,605   14.6   (2,614  (2.2  44,219   
nm
 
(2) 
Other income (expense), net
   1,615  1.0  2,573  1.4  (958 (37.2)%    1,370   0.5   2,975   2.5   (1,605  (53.9)% 
Interest expense
   (199 (0.1 (329 (0.2 130  (39.5)%    (146  0.0   (213  (0.2  67   (31.5)% 
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Income before provision for income taxes
   7,956  5.0  26,316  13.3  (18,360 (69.8)%    42,829   15.1   148   0.1   42,681   
nm
 
(2) 
Provision for income taxes
   1,916  1.2  7,024  3.6  (5,108 (72.7)%    11,297   4.0   42   0.0   11,255   
nm
 
(2) 
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Net income
  $6,040  3.8 $19,292  9.7 $(13,252 (68.7)%   $31,532   11.1 $106   0.1 $31,426   
nm
 
(2) 
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Adjusted EBITDA
(1)
  $12,229  7.7 $27,865  14.1 $(15,636 (56.1)%   $48,110   16.9 $4,150   3.5 $43,960   
nm
 
(2) 
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
 
(1) 
Adjusted EBITDA is not a measurement of our financial performance under U.S. generally accepted accounting principles (“U.S. GAAP”) and should not be considered as an alternative to net income, operating income or any other measures derived in accordance with U.S. GAAP. For a definition of Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income, see
“Non-GAAP
Financial Measure.”
(2) 
Not meaningful
Revenues
Our total revenues were $158.6$284.9 million for the three months ended SeptemberJune 30, 20202021 compared to $198.2$117.4 million for the same period in 2019, a decrease2020, an increase of $39.6$167.5 million, or 20.0%142.7%. Total revenues decreasedincreased primarily as a result of decreasesincreases in real estate brokerage commissions, as financing fees and other revenues were comparable,due to the recovery from the slowdown impacted by the pandemic in 2020, as described below.
Real estate brokerage commissions.
Revenues from real estate brokerage commissions decreasedincreased to $140.8$252.9 million for the three months ended SeptemberJune 30, 20202021 from $180.2$103.4 million for the same period in 2019, a decrease2020, an increase of $39.4$149.5 million, or 21.8%144.7%. The decreaseincrease was primarily driven by a 26.9% reduction150.0% increase in overall sales volume generated by a 116.7% increase in the number of investment sales transactions and a 15.4% increase in average transaction size, partially offset by a 134 basis points increasereduction in average commission rates. Sales volume was primarily impacted byrates due to a 16.1% decrease in the average transaction size and a 12.9% decrease in the numberlarger proportion of transactions primarily as a result ofclosed from the economic uncertainty and other transactional impediments surrounding the
COVID-19
pandemic.Larger Transaction Market segment.
Financing fees.
Revenues from financing fees of $15.6increased to $28.2 million for the three months ended SeptemberJune 30, 2020 were relatively comparable to the $16.02021 from $12.7 million for the same period in 2019. This2020, an increase of $15.5 million, or 122.1%, in part spurred by growth from our recent acquisitions and other ancillary financing fees.
Additionally,
the increase was primarilydriven by a 151.3% increase in financing volume. Financing volume was impacted by a 79.5% increase in the resultnumber of increased
re-financings
due to lower interest ratesfinancing transactions and a 40.0% increase in average transaction size. The increase was partially offset by decreased financings for purchases resulting primarily from the economic uncertainty and other transactional impediments surrounding the
COVID-19
pandemic.
an 18 basis points decrease in average commission rates.
Other revenues.
Other revenues of $2.1increased to $3.8 million for the three months ended SeptemberJune 30, 2020 were comparable to the $2.02021 from $1.3 million for the same period in 2019.2020, an increase of $2.5 million, or 188.8%. The increase was primarily driven by increases in consulting and advisory services during the three months ended June 30, 2021, compared to the same period in 2020.
Total Operating expensesExpenses
Our total operating expenses were $152.0$243.3 million for the three months ended SeptemberJune 30, 20202021 compared to $174.1$120.0 million for the same period in 2019, a decrease2020, an increase of $22.1$123.3 million, or 12.7%102.8%. The decreaseincrease was primarily due to a decreaseincreases in cost of services, which are variable commissions paid to our investment sales professionals and compensation relatedcompensation-related costs in connection with our financing activities, partially offset by increases in selling, general and administrative costs and depreciation and amortization expense, as described below.
 
3632

Cost of services.
Cost of services decreasedincreased to $99.7$178.6 million for the three months ended SeptemberJune 30, 20202021 from $124.1$73.7 million for the same period in 2019, a decrease2020, an increase of $24.4$104.8 million, or 19.7%142.2%. The decreaseincrease was primarily due to decreasedincreased commission expenses driven by the related decreasedincreased revenues noted above. Cost of services as a percent of total revenues increaseddecreased to 62.9%62.7% compared to 62.6%62.8% for the same period in 20192020 primarily due to a higher proportion of transactions closed by our more senior investment sales and financing professionals. Due toprofessionals at the uncertainty surrounding
COVID-19,
we expect cost of services as a percent of total revenues to remain elevated in the coming quarters as we expect the majoritystart of the deals closed to be weighted towards senior investment sales and financing professionals.pandemic during the three months ended June 30, 2020.
Selling, general and administrative expense.
Selling, general and administrative expense for the three months ended SeptemberJune 30, 20202021 increased $1.6$18.3 million, or 3.4%42.0%, to $49.7$61.8 million from $48.1$43.5 million for the same period in 2019.2020. The increase was primarily due to increases in (i) variable employee incentivecompensation related costs, primarily driven by increases in management performance compensation due to better than expected resultsa significant increase in operating results; (ii) the third quartervalue of 2020, as well as additional accrual driven by the improved full-year financial performance outlook as compared to projections made at the onset of the
COVID-19
pandemic; (ii) prior year’s low accrual level for variable employee incentive compensation due to that period’s performance shortfall from plan; andcontingent consideration in connection with our acquisition activities; (iii) business development, marketing and other support related to the long-term retention of our sales and financing professionals, as well as recent additions of experienced professionals.professionals; (iv) facilities expenses; and (v) net other expense categories, including stock-based compensation expense. These increases were partially offset by
COVID-19
related (i) reductions a decrease in headcount, salaries and related benefits and (ii) decreases in sales events, travel and other related expenses.legal costs.
Depreciation and amortization expense.
Depreciation and amortization expense increased to $2.6$3.0 million for the three months ended SeptemberJune 30, 20202021 from $1.9$2.8 million for the same period in 2019,2020, an increase of $0.7$0.2 million, or 36.4%7.5%. The increase was primarily driven by the increase in amortization of intangible assets resulting from the increase in intangible assets due to acquisitions.
Other Income (Expense), Net
Other income (expense), net decreased to $1.6$1.4 million for the three months ended SeptemberJune 30, 20202021 from $2.6$3.0 million for the same period in 2019.2020. The decrease was primarily driven by (i) a $1.6 million reduction in interest income on our investments in marketable debt securities,
available-for-sale
due to an overall decrease in interest rates andrates; (ii) a $0.3 million reduction in net other categories. The decrease was partially offset by (i) a $0.5 million increase in foreign currency gain related to our Canadian operations; and (ii) a $0.4 million favorablean unfavorable change in the value of our deferred compensation plan assets that are held in a rabbi trust.trust; and (iii) a reduction in net other categories including a foreign currency loss related to our Canadian operations.
Interest Expense
Interest Expenseexpense decreased to $0.2$0.1 million for the three months ended SeptemberJune 30, 20202021 from $0.3$0.2 million for the same period in 2019.2020. The decrease for the three months ended SeptemberJune 30, 20202021 was primarily due to a decrease in interest expense on SARs liability and no interest expense related to notes payable to former stockholders, which waswere fully repaid during the second quarter of 2020, compared to the same period in 2019.2020.
Provision for Income Taxes
The provision for income taxes was $1.9$11.3 million for the three months ended SeptemberJune 30, 20202021 compared to $7.0 million$42,000 in the same period in 2019, a decrease2020, an increase of $5.1 million, or 72.7%, primarily due to the significant decline in income before provision for income taxes and a partial reversal of a reserve of uncertain tax positions.$11.3 million. The effective income tax rate for the three months ended SeptemberJune 30, 20202021 was 24.1%26.4% compared to 26.7%28.4% for the same period in 2019.2020. The effective income tax rate decreased primarily due to the change in the relationship of permanent nondeductible items to income before provision for income taxes and a decrease in Canadian losses, which are subject to a full valuation allowance.
 
3733

Comparison of NineSix Months Ended SeptemberJune 30, 20202021 and 20192020
Below are key operating results for the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 20192020 (dollars in thousands):
 
  Nine Months
Ended
September 30, 2020
 Percentage
of
Revenue
 Nine Months
Ended
September 30, 2019
 Percentage
of
Revenue
  Change   Six Months
Ended
June 30, 2021
 Percentage
of
Revenue
 Six Months
Ended
June 30, 2020
 Percentage
of
Revenue
  Change 
Dollar Percentage  Dollar Percentage 
Revenues:
              
Real estate brokerage commissions
  $416,044  89.1 $513,815  90.4 $(97,771 (19.0)%   $ 415,699   88.7 $ 275,200   89.3 $ 140,499   51.1
Financing fees
   43,674  9.4  47,487  8.4  (3,813 (8.0)%    46,057   9.8   28,054   9.1   18,003   64.2
Other revenues
   6,974  1.5  7,218  1.2  (244 (3.4)%    7,167   1.5   4,863   1.6   2,304   47.4
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Total revenues
   466,692  100.0  568,520  100.0  (101,828 (17.9)%    468,923   100.0   308,117   100.0   160,806   52.2
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Operating expenses:
              
Cost of services
   287,207  61.5  343,682  60.5  (56,475 (16.4)%    287,688   61.4   187,500   60.9   100,188   53.4
Selling, general and administrative
   148,101  31.7  149,845  26.3  (1,744 (1.2)%    113,474   24.2   98,379   31.9   15,095   15.3
Depreciation and amortization
   7,822  1.8  5,674  1.0  2,148  37.9   5,956   1.3   5,216   1.7   740   14.2
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Total operating expenses
   443,130  95.0  499,201  87.8  (56,071 (11.2)%    407,118   86.9   291,095   94.5   116,023   39.9
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Operating income
   23,562  5.0  69,319  12.2  (45,757 (66.0)%    61,805   13.1   17,022   5.5   44,783   263.1
Other income (expense), net
   4,224  0.9  9,067  1.6  (4,843 (53.4)%    2,414   0.5   2,609   0.8   (195  (7.5)% 
Interest expense
   (695 (0.1 (1,018 (0.2 323  (31.7)%    (292  0.0   (496  (0.1  204   (41.1)% 
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Income before provision for income taxes
   27,091  5.8  77,368  13.6  (50,277 (65.0)%    63,927   13.6   19,135   6.2   44,792   234.1
Provision for income taxes
   7,875  1.7  21,159  3.7  (13,284 (62.8)%    17,383   3.7   5,959   1.9   11,424   191.7
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Net income
  $19,216  4.1 $56,209  9.9 $(36,993 (65.8)%   $46,544   9.9 $13,176   4.3 $33,368   253.2
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
Adjusted EBITDA
(1)
  $38,757  8.3 $83,040  14.6 $(44,283 (53.3)%   $73,805   15.7 $26,528   8.6 $47,277   178.2
  
 
  
 
  
 
  
 
  
 
    
 
  
 
  
 
  
 
  
 
  
 
(1)
Adjusted EBITDA is not a measurement of our financial performance under U.S. GAAPgenerally accepted accounting principles (“U.S. GAAP”) and should not be considered as an alternative to net income, operating income or any other measures derived in accordance with U.S. GAAP. For a definition of Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income, see
“Non-GAAP
Financial Measure.”
Revenues
Our total revenues were $466.7$468.9 million for the ninesix months ended SeptemberJune 30, 20202021 compared to $568.5$308.1 million for the same period in 2019, a decrease2020, an increase of $101.8$160.8 million, or 17.9%52.2%. Total revenues decreasedincreased primarily as a result of decreasesincreases in real estate brokerage commissions, and to a lesser extent, financing fees and other revenues, as described below.
Real estate brokerage commissions.
Revenues from real estate brokerage commissions decreasedincreased to $416.0$415.7 million for the ninesix months ended SeptemberJune 30, 20202021, from $513.8$275.2 million for the same period in 2019, a decrease2020, an increase of $97.8$140.5 million, or 19.0%51.1%. The decreaseincrease was primarily driven by a 19.5% reduction61.7% increase in sales volume. Sales volume was impactedgenerated by a 15.5% decrease45.7% increase in the number of investment sales transactions and a 4.7% decreasean 11.0% increase in the average transaction size, primarily aspartially offset by a result of the economic uncertainty and other transactional impediments surrounding the
COVID-19
pandemic. The13 basis points reduction in average commission rates remained comparable.due to a larger proportion of transactions closed from the Larger Transaction Market segment.
Financing fees.
Revenues from financing fees decreasedincreased to $43.7$46.1 million for the ninesix months ended SeptemberJune 30, 20202021 from $47.5$28.1 million for the same period in 2019, a decrease2020, an increase of $3.8$18.0 million, or 8.0%.64.2%, in part spurred by growth from our recent acquisitions and other ancillary financing fees. The decreaseincrease was driven by an 8.5% reductiona 55.0% increase in financing volume, andpartially offset by a 25 basis points reduction in the average commission rates. Financing volume was impacted by a 13.1% increase in average transaction size and a 37.1% increase in the economic uncertainty and other transactional impediments surrounding the
COVID-19
pandemic.number of financing transactions.
Other revenues.
Other revenues of $7.0increased to $7.2 million for the ninesix months ended SeptemberJune 30, 2020 were comparable to the $7.22021 from $4.9 million for the same period in 2019.2020, an increase of $2.3 million, or 47.4%. The increase was primarily driven by an increase in consulting and advisory services during the six months ended June 30, 2021, compared to the same period in 2020.
Total Operating expensesExpenses
Our total operating expenses were $443.1$407.1 million for the ninesix months ended SeptemberJune 30, 20202021 compared to $499.2$291.1 million for the same period in 2019, a decrease2020, an increase of $56.1$116.0 million, or 11.2%39.9%. The decreaseincrease was primarily due to a decreaseincreases in cost of services, which are variable commissions paid to our investment sales professionals and compensation relatedcompensation-related costs in connection with our financing activities, and a decrease in selling, general and administrative costs partially offset by an increase inand depreciation and amortization expense, as described below.
 
3834

Cost of services.
Cost of services decreasedincreased to $287.2$287.7 million for the ninesix months ended SeptemberJune 30, 20202021 from $343.7$187.5 million for the same period in 2019, a decrease2020, an increase of $56.5$100.2 million, or 16.4%53.4%. The decreaseincrease was primarily due to decreasedincreased commission expenses driven by the related decreasedincreased revenues noted above. Cost of services as a percent of total revenues increased to 61.5%61.4% compared to 60.5%60.9% for the same period in 20192020 primarily due to a higher proportion of transactions that were closed by our more senior investment sales and financing professionals.professionals as they surpassed thresholds earlier in the year than anticipated.
Selling, general and administrative expense.
Selling, general and administrative expense for the ninesix months ended SeptemberJune 30, 2020 decreased $1.72021 increased $15.1 million, or 1.2%15.3%, to $148.1$113.5 million from $149.8$98.4 million for the same period in 2019. Decreases in our selling, general and administrative expense have been driven by our various expense reduction initiatives.2020. The decreaseincrease was primarily due to reductionsincreases in (i) compensation related costs, primarily driven by decreases in variable employee incentive compensation, salaries and related benefits due to
COVID-19,
and deferred compensation obligations and (ii) sales events, travel and other related expenses due to
COVID-19.
These decreases were partially offset by increases in (i)management performance compensation due to a significant increase in operating results; (ii) facilities expenses; (iii) the value of contingent consideration in connection with our acquisition activities; and (iv) business development, marketing and other support related to the long-term retention of our sales and financing professionals, as well as recent additions of experienced professionals; (ii) acquisition related costs; (iii) facilitiesprofessionals. These increases were partially offset by decreases in (i) sales operations support and promotional marketing expenses primarily due to expansionthe cancellation of existing offices;the Company’s annual sales recognition event typically held during the first quarter of 2021 due to ongoing concerns about the pandemic; (ii) legal costs; and (iv) certain licensing fees.(iii) stock-based compensation expense.
Depreciation and amortization expense.
Depreciation and amortization expense increased to $7.8$6.0 million for the ninesix months ended SeptemberJune 30, 20202021 from $5.7$5.2 million for the same period in 2019,2020, an increase of $2.1$0.7 million, or 37.9%14.2%. The increase was primarily driven by the increase in amortization of intangible assets resulting from the increase in intangible assetscapital expenditures due to acquisitions.our expansion and growth.
Other Income (Expense), Net
Other income (expense), net decreased to $4.2$2.4 million for the ninesix months ended SeptemberJune 30, 20202021 from $9.1$2.6 million for the same period in 2019.2020. The decrease was primarily driven by (i) a $3.5 million reduction in interest income on our investments in marketable debt securities,
available-for-sale
due to an overall decrease in interest rates; and (ii) a $0.8 million unfavorablenet reduction in other categories. These decreases were partially offset by (i) a favorable change in the value of our deferred compensation plan assets that are held in a rabbi trust; and (iii)(ii) a $0.5 million reduction in net other categories.foreign currency gain related to our Canadian operations.
Interest expenseExpense
Interest Expenseexpense decreased to $0.7$0.3 million for the ninesix months ended SeptemberJune 30, 20202021 from $1.0$0.5 million for the same period in 2019.2020. The decrease for the six months ended June 30, 2021 was primarily due to a reductiondecrease in interest expense on SARs liability and no interest expense related to stock appreciations rights liability and notes payable to former stockholders, which were fully repaid during the second quarter of 2020.
Provision for income taxesIncome Taxes
The provision for income taxes was $7.9$17.4 million for the ninesix months ended SeptemberJune 30, 20202021 compared to $21.2$6.0 million in the same period in 2019, a decrease2020, an increase of $13.3$11.4 million, or 62.8%, primarily due to the significant decline in income before provision for income taxes.191.7%. The effective income tax rate for the ninesix months ended SeptemberJune 30, 20202021 was 29.1%27.2% compared to 27.3%31.1% for the same period in 2019.2020. The effective income tax rate decreased primarily due the change in the relationship of permanent nondeductible items to income before provision for income taxes and a decrease in Canadian losses, which are subject to a full valuation allowance.
 
3935

Non-GAAP
Financial Measure
In this quarterly report on Form
10-Q,
we include a
non-GAAP
financial measure, adjusted earnings before interest income/expense, taxes, depreciation and amortization, stock-based compensation and other
non-cash
items, or Adjusted EBITDA. We define Adjusted EBITDA as net income before (i) interest income and other, including net realized gains (losses) on marketable debt securities,
available-for-sale
and cash and cash equivalents, (ii) interest expense, (iii) provision for income taxes, (iv) depreciation and amortization, (v) stock-based compensation, and
(vi) non-cash
MSR activity. We use Adjusted EBITDA in our business operations to evaluate the performance of our business, develop budgets and measure our performance against those budgets, among other things. We also believe that analysts and investors use Adjusted EBITDA as a supplemental measure to evaluate our overall operating performance. However, Adjusted EBITDA has material limitations as an analytical tool and should not be considered in isolation, or as a substitute for analysis of our results as reported under U.S. GAAP. We find Adjusted EBITDA to be a useful tool to assist in evaluating performance, because Adjusted EBITDA eliminates items related to capital structure, taxes and
non-cash
items. In light of the foregoing limitations, we do not rely solely on Adjusted EBITDA as a performance measure and also consider our U.S. GAAP results. Adjusted EBITDA is not a measurement of our financial performance under U.S. GAAP and should not be considered as an alternative to net income, operating income or any other measures calculated in accordance with U.S. GAAP. Because Adjusted EBITDA is not calculated in the same manner by all companies, it may not be comparable to other similarly titled measures used by other companies.
A reconciliation of the most directly comparable U.S. GAAP financial measure, net income, to Adjusted EBITDA is as follows (in thousands):
 
  Three Months Ended
September 30,
 Nine Months Ended
September 30,
   Three Months Ended
June 30,
   Six Months Ended
June 30,
 
  2020 2019 2020 2019   2021   2020   2021   2020 
Net income
  $6,040  $19,292  $19,216  $56,209   $ 31,532   $106   $ 46,544   $ 13,176 
Adjustments:
             
Interest income and other
(1)
   (889 (2,725 (4,090 (7,828   (436   (1,198   (967   (3,201
Interest expense
   199  329  695  1,018    146    213    292    496 
Provision for income taxes
   1,916  7,024  7,875  21,159    11,297    42    17,383    5,959 
Depreciation and amortization
   2,606  1,910  7,822  5,674    2,959    2,752    5,956    5,216 
Stock-based compensation
   2,383  2,114  7,551  7,040    2,662    2,536    4,950    5,168 
Non-cash
MSR activity
(2)
   (26 (79 (312 (232   (50   (301   (353   (286
  
 
  
 
  
 
  
 
   
 
   
 
   
 
   
 
 
Adjusted EBITDA
(3)
  $12,229  $27,865  $38,757  $83,040   $48,110   $4,150   $73,805   $26,528 
  
 
  
 
  
 
  
 
   
 
   
 
   
 
   
 
 
 
(1)
Other includes net realized gains (losses) on marketable debt securities,
available-for-sale.
(2)
Non-cash
MSR activity includes the assumption of servicing obligations.
(3)
The decreaseincrease in Adjusted EBITDA for the three and ninesix months ended SeptemberJune 30, 20202021, compared to the same periodsperiod in 20192020 is primarily due to a decreasean increase in total revenues and a higherlower proportion of operating expenses compared to total revenues.
Liquidity and Capital Resources
Our primary sources of liquidity are cash and cash equivalents, cash flows from operations, marketable debt securities,
available-for-sale
and, if necessary, borrowings under our credit agreement. In order to enhance yield to us, we have invested a portion of our cash in money market funds and fixed and variable income debt securities, in accordance with our investment policy approved by the board of directors. Certain of our investments in money market funds may not maintain a stable net asset value and may impose fees on redemptions and/or gating fees. To date, the Company has not experienced any restrictions or gating fees on its ability to redeem funds from money market funds. Although we have historically funded our operations through operating cash flows, there can be no assurance that we can continue to meet our cash requirements entirely through our operations, cash and cash equivalents, proceeds from the sale of marketable debt securities,
available-for-sale
or availability under our credit agreement.
 
4036

Cash Flows
Our total cash and cash equivalents balance decreased by $59.6$12.7 million to $173.1$230.4 million at SeptemberJune 30, 2020,2021, compared to $232.7$243.2 million at December 31, 2019.2020. The following table sets forth our summary cash flows for the ninesix months ended SeptemberJune 30, 20202021 and 20192020 (in thousands):
 
  Nine Months Ended
September 30,
   Six Months Ended
June 30,
 
  2020   2019   2021   2020 
Net cash used in operating activities
  $(28,266  $(6,053
Net cash (used in) provided by investing activities
   (21,381   21,079 
Net cash provided by (used in) operating activities
  $33,466   $ (51,849
Net cash used in investing activities
   (41,850   (16,459
Net cash used in financing activities
   (9,819   (3,628   (4,458   (9,332
  
 
   
 
 
Effect of currency exchange rate changes on cash and cash equivalents
   (92   —      104    (150
  
 
   
 
   
 
   
 
 
Net (decrease) increase in cash and cash equivalents
   (59,558   11,398 
Net decrease in cash and cash equivalents
   (12,738   (77,790
Cash and cash equivalents at beginning of period
   232,670    214,683    243,152    232,670 
  
 
   
 
   
 
   
 
 
Cash and cash equivalents at end of period
  $173,112   $226,081   $ 230,414   $ 154,880 
  
 
   
 
   
 
   
 
 
Operating Activities
Cash flows provided by operating activities were $33.5 million for the six months ended June 30, 2021 compared to cash flows used in operating activities were $28.3 million for the nine months ended September 30, 2020 compared to $6.1of $51.8 million for the same period in 2019.2020. Net cash used inprovided by operating activities is driven by our net income adjusted for
non-cash
items and changes in operating assets and liabilities. The $22.2$85.3 million increased usageimprovement in operating cash flows for the ninesix months ended SeptemberJune 30, 20202021 compared to the same period in 20192020 was primarily due to lowerhigher total revenues and a higherlower proportion of operating expenses compared to total revenues, differences in timing of certain payments and receipts, an increasea reduction in advances related to the acquisitions of teams, long-term retention of our investment sales and financing professionals and lower bonus payments paid during the first quarter of 2021 compared to the same period in 2020 due to the significant decline in operating results for the year ended December 31, 2020. The improvement in operating cash flows was partially offset by a reduction in the deferral of certain discretionary commissions and commissions payable.
commissions.
Investing Activities
Cash flows used in investing activities were $21.4$41.9 million for the ninesix months ended SeptemberJune 30, 20202021 compared to cash flows provided by investing activities of $21.1$16.5 million for the same period in 2019.2020. The $42.5$25.4 million increase in cash flows usedincreased usage in investing activities for the ninesix months ended SeptemberJune 30, 20202021 compared to the same period in 20192020 was primarily due to a $31.9$39.3 million reductionincrease in net proceeds from sales and maturitiespurchases of marketable debt securities, andpartially offset by a $12.1 million reduction in cash used in acquisitions of businesses, net $11.8 million outflow for acquisitionsof cash received during the ninesix months ended SeptemberJune 30, 2020 with no such comparable outflow for2021 compared to the same period in 2019.2020.
Financing Activities
Cash flows used in financing activities were $9.8$4.5 million for the ninesix months ended SeptemberJune 30, 20202021 compared to $3.6$9.3 million for the same period in 2019.2020. The change$4.9 million reduction in cash flows used in financing activities for the ninesix months ended SeptemberJune 30, 20202021 compared to the same period in 20192020 was primarily impacted by principal payments on notes payable to former stockholders, and payments related to stock appreciation rights liability,which were fully repaid during the second quarter of 2020, partially offset by lower taxes paid related to net share settlement of stock-based awards. See Note 12 – “Stock-Based Compensation Plans” of our Notes to Condensed Consolidated Financial Statementsprincipal payments on deferred consideration in connection with acquisitions with no such comparable outflow for additional information.the same period in 2020.
Liquidity
We believe that our existing balances of cash and cash equivalents, cash flows expected to be generated from our operations, proceeds from the sale of marketable debt securities,
available-for-sale
and borrowings available under the Credit Agreement (defined below) will be sufficient to satisfy our operating requirements for at least the next 12 months. If we need to raise additional capital through public or private debt or equity financings, strategic relationships or other arrangements, this capital might not be available to us in a timely manner, on acceptable terms, or at all. Our failure to raise sufficient capital when needed could prevent us from funding acquisitions or otherwise financing our growth or operations. In addition, our SARs agreements have provisions, which could accelerate repayment of outstanding principal and accrued interest and impact our liquidity. As of SeptemberJune 30, 2020,2021, cash on hand and core-cash investments cash equivalents and marketable debt securities,
available-for-sale,
aggregated $342.8$475.1 million, and we had $60.0$59.5 million of borrowing capacity under our credit agreement. In response to this period
37

COVID-19”
section above.
Credit Agreement
We have a Credit Agreement with Wells Fargo Bank, National Association for a $60.0 million principal amount senior secured revolving credit facility that is guaranteed by all of our domestic subsidiaries and matures on June 1, 2022 (the “Credit Agreement”). See Note 1513 – “Commitments and Contingencies” of our Notes to Condensed Consolidated Financial Statements for additional information on the Credit Agreement.
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Table of Contents
Contractual Obligations and Commitments
There have been no material changes in our commitments under contractual obligations, as disclosed in our Annual Report on Form
10-K
for the year ended December 31, 20192020 through the date the condensed consolidated financial statements were issued other than (i) increases in contingent and deferred consideration in connection with acquisitions of $5.2 million and (ii) increases in amounts that may be advanced to certain investment sales and financing professionals upon reaching time requirements of $20.4 million.issued.
Off Balance Sheet Arrangements
We do not have any
off-balance
sheet arrangements.
Inflation
Our commissionsrevenues and other variable costs related to revenue are primarily affected by real estate market supply and demand, which may be affected by uncertain or changing economic and market conditions, including inflation/deflation arising in connection with and in response to the
COVID-19
pandemic. The actual economic impactsimpact from inflation/deflation to our business remainremains unknown at this time.
Critical Accounting Policies; Use of Estimates
We prepare our financial statements in accordance with U.S. GAAP. In applying many of these accounting principles, we make assumptions, estimates and/or judgments that affect the reported amounts of assets, liabilities, revenues and expenses in our condensed consolidated financial statements. We base our estimates and judgments on historical experience and other assumptions that we believe are reasonable under the circumstances. These assumptions, estimates and/or judgments, however, are often subjective and our actual results may change based on changing circumstances or changes in our analyses. If actual amounts are ultimately different from our estimates, the revisions are included in our results of operations for the period in which the actual amounts become known. There were no significant changes in our critical accounting policies, as disclosed in our Annual Report on Form
10-K
for the year ended December 31, 2019 except for the following:2020.
Investments in Marketable Debt Securities,
Available-for-Sale
We maintain a portfolio of investments in a variety of fixed and variable rate debt securities, including U.S. treasuries, U.S. government sponsored entities, corporate debt, asset-backed securities and other. We consider our investments in marketable debt securities to be
available-for-sale,
and accordingly are recorded at their fair values. We determine the appropriate classification of investments in marketable debt securities at the time of purchase. Interest along with accretion and amortization of purchase premiums and discounts from the purchase date through the estimated maturity date, including consideration of variable maturities and contractual call provisions, are included in other income (expense), net in the condensed consolidated statements of net and comprehensive income. We typically invest in highly-rated debt securities, and our investment policy generally limits the amount of credit exposure to any one issuer. The policy requires substantially all investments to be investment grade, with the primary objective of minimizing the potential risk of principal loss and matching long-term liabilities.
We review quarterly our investment portfolio of all securities in an unrealized loss position to determine if an impairment charge or credit reserve is required. We exclude accrued interest from both the fair value and the amortized cost basis of marketable debt securities,
available-for-sale,
for the purposes of identifying and measuring an impairment. An investment is impaired if the fair value is less than its amortized cost basis. Impairment relating to credit losses is recorded through a reduction in the amortized cost of the security or an allowance for credit losses and credit loss expense (included in selling, general and administrative expense), limited by the amount that the fair value is less than the amortized cost basis. Impairment that has not been recorded as a credit loss is recorded through other comprehensive income/loss, net of applicable taxes. We made an accounting policy election to not measure an allowance for credit losses for accrued interest receivables. We evaluate
write-off
of accrued interest receivable by the major security-type level at the time credit loss exists for the underlying security.
Determining whether a credit loss exists requires a high degree of judgment and we consider both qualitative and quantitative factors in making our determination. We evaluate our intent to sell, or whether we will more likely than not be required to sell, the security before recovery of its amortized cost basis. For all securities in an unrealized loss position, we evaluate, among other items, the extent and length of time the fair market value of a security is less than its amortized cost, time to maturity, duration, seniority, the financial condition of the issuer including credit ratings, any changes thereto and relative default rates, leverage ratios, availability of liquidity to make principle and interest payments, performance indicators of the underlying assets, analyst reports and recommendations and changes in base and market interest rates. If qualitative and quantitative analysis is sufficient to conclude that an impairment related to credit losses does not exist, we typically do not perform further quantitative analysis to estimate the present value of cash flows expected to be collected from the debt security. Estimates of expected future cash flows are our best estimate based on past events, current conditions and reasonable and supportable economic forecasts.
42

Table of Contents
Recent Accounting Pronouncements
For information regarding recent accounting pronouncements, see Note 21“Accounting Policies“Description of Business, Basis of Presentation and Recent Accounting Pronouncements” of our Notes to Condensed Consolidated Financial Statements. Other than changing certain accounting processes and disclosures, the accounting pronouncement related to Accounting Standards Update
No. 2016-13,
Financial Instruments - Credit Losses
did not have a material impact on our condensed consolidated financial statements. Although we do not believe any of the other accounting pronouncements listed in that note will have a significant impact on our business, we are still in the process of determining the impact of the new pronouncements may have on our condensed consolidated financial statements.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
We maintain a portfolio of investments in a variety of fixed and variable debt rate securities, including U.S. Treasuries, U.S. government and federal agency,sponsored entities, corporate debt, asset-backed securities and other. As of SeptemberJune 30, 2020,2021, the fair value of investments in marketable debt securities,
available-for-sale
was $216.0$244.7 million. The primary objective of our investment activity is to maintain the safety of principal, and to provide for future liquidity requirements while maximizing yields without significantly increasing risk. While some investments may be securities of companies in foreign countries, all investments are denominated and payable in U.S. Dollars. We do not enter into investments for trading or speculative purposes. While our intent is not to sell these investment securities prior to their stated maturities, we may choose to sell any of the securities for strategic reasons including, but not limited to, anticipated capital requirements, anticipation of credit deterioration, duration management and because a security no longer meets the criteria of our investment policy. We do not use derivatives or similar instruments to manage our interest rate risk. We seek to invest in high quality investments. The weighted average rating (exclusive of cash and cash equivalents) was AA as of SeptemberJune 30, 2020.2021. Maturities are maintained consistent with our short-, medium- and long-term liquidity objectives.
38

Table of Contents
Currently, our portfolio of investments predominantly consists of fixed interest rate debt securities; however, a portion of our investment portfolio may consist of variable interest rate debt securities. Our investments in fixed interest rate debt securities are subject to various market risks. Changes in prevailing interest rates may adversely or positively impact their fair market value should interest rates generally rise or fall. Accordingly, we also may have interest rate risk with variable interest rate debt securities as the income produced may decrease if interest rates fall. Contraction in market liquidity may adversely affect the value of portions of our portfolio and affect our ability to sell securities in the time frames required and at acceptable prices. Uncertainty in future market conditions may raise market participant’s expectations of returns, thus impacting the value of securities in our portfolio as well. During the nine months ended September 30, 2020, increased demand for treasury securities caused a significant decrease in the yields on treasury securities and unbalanced demand and supply factors created significant liquidity shortfalls until the Federal Reserve initiated market intervention programs to stabilize the market. The following table sets forth the impact on the fair value of our investments as of SeptemberJune 30, 20202021 from changes in interest rates based on the weighted average duration of the debt securities in our portfolio (in thousands):
 
Change in Interest Rates  Approximate Change in Fair
Value of Investments
Increase (Decrease)
   Approximate Change in
Fair Value of Investments
Increase (Decrease)
 
2% Decrease
  $2,224   $ 2,417 
1% Decrease
  $1,528   $1,700 
1% Increase
  $(2,383  $ (3,043
2% Increase
  $(4,765  $ (6,085
Due to the nature of our business and the manner in which we conduct our operations, we believe we do not face any material interest rate risk with respect to other assets and liabilities, equity price risk or other market risks. The functional currency of our Canadian operations is the Canadian dollar. We are exposed to foreign currency exchange rate risk for the settlement of transactions of the Canadian operations as well as unrealized translation adjustments. To date, realized foreign currency exchange rate gains and losses have not been material.
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Table of Contents
Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange Act Rules
13a-15(f),
including maintenance of (i) records that in reasonable detail accurately and fairly reflect the transactions and dispositions of our assets, and (ii) policies and procedures that provide reasonable assurance that (a) transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the United States of America, (b) our receipts and expenditures are being made only in accordance with authorizations of management and our board of directors and (c) we will prevent or timely detect unauthorized acquisition, use, or disposition of our assets that could have a material effect on the financial statements.
Our management, with the supervision and participation of our chief executive officer (“CEO”) and chief financial officer (“CFO”), has evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules
13a-
15(e) and
15d-
15(e) under the Exchange Act, as of the end of the period covered by this Form
10-Q,
based on the criteria established under the Internal Control Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”) (2013 framework). Based on such evaluation, our management has concluded that as of SeptemberJune 30, 2020,2021, our disclosure controls and procedures are designed at a reasonable assurance level and are effective to provide reasonable assurance that information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the rules and forms of the SEC, and that such information is accumulated and communicated to our management, including our CEO and CFO, as appropriate, to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting
There have not been any changes in our internal control over financial reporting (as such term is defined in Rules
13a-15(f)
and
15d-15(f)
under the Exchange Act) during the quarter ended SeptemberJune 30, 20202021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. We have not experienced any significant impact to our internal controls over financial reporting despite the fact that mosta significant number of our employees and independent contractors are still working remotely due to
the COVID-19 pandemic.
The design of our processes and controls allow for remote execution with accessibility to secure data. We are continually monitoring and assessing
the COVID-19 situation
to minimize the impact, if any, on the design and operating effectiveness on our internal controls.
 
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PART II. OTHER INFORMATION
Item 1. Legal Proceedings
We are involved in claims and legal actions arising in the ordinary course of our business, some of which involve claims for damages that are substantial in amount. Most of these litigation matters are covered by our insurance policies, which contain deductibles, exclusions, claim limits and aggregate policy limits. Such litigation and other proceedings may include, but are not limited to, actions relating to commercial relationships, standard brokerage disputes like the alleged failure to disclose physical or environmental defects or property expenses or contracts, the alleged inadequate disclosure of matters relating to the transaction like the relationships among the parties to the transaction, potential claims or losses pertaining to the asset, vicarious liability based upon conduct of individuals or entities outside of our control, general fraud claims, conflicts of interest claims, employment law claims, including claims challenging the classification of our sales professionals as independent contractors, claims alleging violations of state consumer fraud statutes and intellectual property. While the ultimate liability for these legal proceedings cannot be determined, we review the need for an accrual for loss contingencies quarterly and record an accrual for litigation related losses where the likelihood of loss is both probable and estimable. We do not believe, based on information currently available to us, that the final outcome of these proceedings will have a material adverse effect on our consolidated financial position, results of operations or cash flows.
Item 1A. Risk Factors
There have been no material changes from the risk factors described in our Annual Report on
Form 10-K for
the year ended December 31, 2019, other than the new risk factor below relating to the
COVID-19
pandemic.2020.
The
COVID-19
pandemic has adversely affected and could continue to adversely affect how we operate our business, and the duration and extent to which it will impact our future results of operations and overall financial performance is unknown.
The
COVID-19
pandemic is a prolonged widespread global health crisis that has adversely affected and could continue to adversely affect the broader economies, capital markets and overall demand for our services.
Government imposed restrictions, including social distancing and other prevention measures, intended to slow the community spread of
COVID-19
have, and will likely continue to affect our clients or potential clients’ ability or willingness to purchase properties with limited or no ability to view properties; delay the closing of real estate sales and financing transactions; increase the borrowing cost and reduce the availability of debt financing; impact our ability to provide or deliver services to our clients or potential clients; and/or temporarily delay our expansion efforts. In addition, the current
COVID-19
pandemic, the reoccurrence of the
COVID-19
pandemic or a future pandemic and the resumption of or any new state or local
shelter-in-place
orders, could materially affect our future sales, operating results, liquidity and overall financial performance due to, among other factors:
Any impairment in value of our investments in marketable debt securities,
available-for-sale,
tangible or intangible assets, which could be recorded as a result of weaker economic conditions.
A potential negative impact on the health of our employees and investment sales and financing professionals, particularly if a significant number of them are impacted, could result in a deterioration in our ability to ensure business continuity during a disruption.
If significant portions of our workforce are unable to work effectively, including because of quarantines, facility closures, ineffective remote work arrangements or technology failures or limitations, our operations would be adversely impacted.
If we need to raise additional capital through public or private debt or equity financings, strategic relationships or other arrangements, this capital might not be available to us in a timely manner, on acceptable terms, or at all due to various risks and uncertainties. Our failure to raise sufficient capital when needed could prevent us from, among other factors, to fund acquisitions or to otherwise finance our growth or operations. If we are not able to respond to and manage the impact of such events effectively, our business will be harmed.
The long-term potential economic impact of a pandemic may be difficult to assess or predict. The
COVID-19
pandemic has resulted in significant disruption of global financial markets, and on June 8, 2020, the National Bureau of Economic Research announced that the United States was in a recession. A long-term recession or long-term market correction could have a long-term impact on the flow of capital to the commercial real estate market and/or the willingness of investors to invest in or sell commercial real estate. This may adversely impact the demand for our services as well as the value of our common stock and our access to capital.
While we did not incur significant disruptions during the three months ended March 31, 2020 from
the COVID-19 pandemic,
our business was materially adversely impacted during the three months ended June 30, 2020. During the three months ended June 30, 2020, we saw a significant increase in closing timelines, a dramatic slowing of our real estate brokerage and financing transaction activity, difficulty in pricing assets and, in certain cases, restricted ability of borrowers to access the capital markets and other sources of financing. During the three months ended September 30, 2020, we have seen some improvement in transaction activity and availability of capital. However, the effect of the government imposed restrictions, including social distancing and other prevention measures related to
COVID-19
as mandated by federal, state and local governments, continues to restrict our operations and will likely continue to affect our ability to identify and close commercial real estate transactions.
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Please see “Management’s Discussion and Analysis of Financial Position and Results of Operations” for a more detailed discussions of the potential impact of the
COVID-19
pandemic and associated economic disruptions.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
None.On April 30, 2021, we issued 27,481 shares of our common stock, par value $0.0001 per share, at a price per share of $36.39 in connection with the settlement of consideration related to a prior business acquisition.
The issuance of the above securities was exempt from registration under the Securities Act of 1933, as amended (the “Securities Act”), in reliance upon Section 4(a)(2) of the Securities Act as transactions by an issuer not involving any public offering and/or the private offering safe harbor provision of Rule 506 of Regulation D promulgated under the Securities Act.
Item 3. Defaults Upon Senior Securities
None.
Item 4. Mine Safety Disclosures
Not Applicable.
Item 5. Other Information
None.On August 3, 2021, the Company adopted a Change in Control Policy and a Death & Disability Policy for certain specified senior executives (each a “participant”) and members of the Board of Directors.
The Change in Control Policy (“CIC Policy”) for participants is a “double-trigger” plan. The plan provides for severance benefits if within 12 months following the “Change of Control”, the participant’s employment with the Company is terminated involuntarily by the Company without “Cause”, or voluntarily by the participant for “Good Reason”, as such terms are defined in the CIC Policy. Upon one of these triggering events, a participant would be entitled to receive the following:
a lump sum of one full year of annual base salary as of the date of termination;
a lump sum equal to the full amount of the target bonus for the full year in which the termination occurred or the previous year, whichever is less, to be calculated as if 100% of all corporate and personal performance objectives were achieved;
a full acceleration of all outstanding and unvested restricted stock units (“RSUs”) at the time of termination;
reimbursement for the full amount of the employer and participant share of the premiums for continued coverage of the participant and participant’s spouse and dependents under the Company’s Welfare Benefits, pursuant to COBRA as applicable, for a period of one year after the date of termination or until and to the extent the employee is covered by comparable Welfare Benefits, whichever occurs first, and in the event such continued coverage is not allowed by law or the Company’s Welfare Benefits plans, the participant shall be entitled to the cash equivalent of the premiums for such benefits; and
up to Twenty-Five Thousand Dollars ($25,000) toward appropriate executive-level outplacement or job search assistance during a period not to extend beyond December 31 of the second calendar year following the termination of employment.
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The CIC Policy for members of the Board of Directors is a “single-trigger” plan, where upon a Change in Control, members of the Board of Directors would be entitled to receive the following:
full acceleration of all outstanding and unvested restricted stock awards (“RSAs”) .
The Death & Disability Policy provides that upon a termination of employment because of death, if the participant has been with the Company for at least one year, the Company will grant full acceleration of all outstanding and unvested RSUs at the time of termination.
Upon a termination of employment because of “Disability” (as defined in the Death & Disability Policy), if the participant has been with the Company for at least one year, the Company will grant full acceleration of all outstanding and unvested RSUs at the time of termination, and reimburse the participant for the full amount of the employer and participant share of the premiums for continued coverage of the participant and participant’s spouse and dependents under the Company’s Welfare Benefits, pursuant to COBRA as applicable, for a period of one year after the date of termination or until and to the extent the participant is covered by comparable Welfare Benefits, whichever occurs first, and in the event such continued coverage is not allowed by law or the Company’s Welfare Benefits plans, the participant shall be entitled to the cash equivalent of the premiums for such benefits. Notwithstanding the foregoing, if the participant finds other employment during the payment period, then the participant shall promptly notify the Company in writing of the date and terms of such employment and the Company shall be entitled to reduce the amount payable to the participant during the period from the commencement of such other employment by the cash compensation received and to be received by the participant for services rendered in connection with such other employment. The Company reserves the right to provide this benefit through a policy of insurance.
The Company will also grant full acceleration of all outstanding and unvested RSA’s upon the death or Disability of a member of the Board of Directors under the Death & Disability Policy.
Item 6. Exhibits
 
Exhibit
No.
  
Description
10.1*+10.1†*  Employment Agreement between the Company and Steven F. DeGennaro effective as ofChange in Control Policy dated August 4, 20203, 2021
10.2†*Amended & Restated Death & Disability Policy dated August 3, 2021
31.1*  Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Exchange Act, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2*  Certification of Chief Financial Officer pursuant to Rule 13a-14(a) under the Exchange Act, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1**  Certifications of Chief Executive Officer and Chief Financial Officer pursuant to Rule 13a-14(b) under the Exchange Act and 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101*  The following financial statements from the Company’s Quarterly Report on Form
10-Q
for the quarter ended SeptemberJune 30, 2020,2021, formatted in Inline XBRL: (i) Condensed Consolidated Balance Sheets, (ii) Condensed Consolidated Statements of Net and Comprehensive Income, (iii) Condensed Consolidated Statements of Stockholders’ Equity, (iv) Condensed Consolidated Statements of Cash Flows, and (v) Notes to Condensed Consolidated Financial Statements, tagged as blocks of text and including detailed tags.
104*  Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
 
*
Filed herewith.
**
Furnished, not filed.
+
Indicates management contract or compensatory plan.
 
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
Marcus
 & Millichap, Inc
.
 
Marcus
 & Millichap, Inc
.
Date: November 9, 2020
August 6, 2021
 By: 
/s/ Hessam Nadji
   
Hessam Nadji
President and Chief Executive Officer
(Principal Executive Officer)
Date: November 9, 2020
August 6, 2021
 By: 
/s/ Steven F. DeGennaro
   
Steven F. DeGennaro
Chief Financial Officer
(Principal Financial Officer)