UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended SeptemberJune 30, 20202021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

                                                          For the transition period from
to
Commission File Number: 001-31648
EURONET WORLDWIDE, INC.
(Exact name of registrant as specified in its charter)
Delaware
74-2806888
(State or other jurisdiction of incorporation or organization)
(I.R.S. Employer Identification No.)
11400 Tomahawk Creek Parkway, Suite 300
 
Leawood,
Kansas
66211
(Address of principal executive offices)(Zip Code)
(913) 327-4200
(Registrant’s telephone number, including area code)

(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common StockEEFT
Nasdaq Global Select Market
1.375% Senior Notes due 2026
EEFT26
Nasdaq Global Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes þNo o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer 
þ
Accelerated filer 
o
Non-accelerated filer 
o
Smaller reporting company


Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  No þ
On October 30, 2020,August 2, 2021, Euronet Worldwide, Inc. had 52,314,90152,824,377 shares of Common Stockcommon stock outstanding.
 

EURONET WORLDWIDE, INC. AND SUBSIDIARIES
Table of Contents

 

EURONET WORLDWIDE, INC. AND SUBSIDIARIES
(In thousands, except share and per share data)
As ofAs of
September 30,
2020
 December 31,
2019
June 30,
2021
 December 31,
2020
(unaudited)  (unaudited)  
ASSETS      
Current assets:      
Cash and cash equivalents$
1,008,183

 
$786,081
$
994,488

 
$1,420,255
ATM cash409,683
 665,641
565,084
 411,054
Restricted cash14,204
 34,301
3,328
 3,334
Settlement assets875,783
 1,013,067
929,722
 1,140,875
Trade accounts receivable, net of credit losses of $4,364 at September 30, 2020 and $3,892 at December 31, 2019119,725
 201,935
Trade accounts receivable, net of credit losses of $4,604 and $5,926138,563
 117,517
Prepaid expenses and other current assets227,155
 217,707
270,503
 272,900
Total current assets2,654,733
 2,918,732
2,901,688
 3,365,935
Operating right of use lease assets161,629
 377,543
173,611
 162,074
Property and equipment, net of accumulated depreciation of $460,963 at September 30, 2020 and $410,243 at December 31, 2019366,276
 359,980
Property and equipment, net of accumulated depreciation of $512,831 and $490,429362,946
 378,441
Goodwill641,886
 743,823
657,327
 665,821
Acquired intangible assets, net of accumulated amortization of $161,371 at September 30, 2020 and $204,853 at December 31, 2019123,577
 141,847
Other assets, net of accumulated amortization of $52,458 at September 30, 2020 and $46,788 at December 31, 2019147,255
 115,741
Acquired intangible assets, net of accumulated amortization of $177,693 and $175,210109,320
 121,883
Other assets, net of accumulated amortization of $59,408 and $55,710234,191
 232,557
Total assets$4,095,356
 $4,657,666
$4,439,083
 $4,926,711
LIABILITIES AND EQUITY      
Current liabilities:      
Settlement obligations$875,783
 $1,013,067
$929,722
 $1,140,875
Trade accounts payable115,498
 81,743
141,018
 147,593
Accrued expenses and other current liabilities312,604
 294,557
388,833
 404,021
Current portion of operating lease liabilities52,120
 127,353
53,659
 52,436
Short-term debt obligations and current maturities of long-term debt obligations884
 6,089
746
 797
Income taxes payable25,231
 52,583
35,814
 36,359
Deferred revenue55,779
 58,588
71,667
 73,360
Total current liabilities1,437,899
 1,633,980
1,621,459
 1,855,441
Debt obligations, net of current portion1,132,626
 1,090,939
1,176,441
 1,437,589
Operating lease obligations, net of current portion106,475
 241,977
122,043
 106,502
Deferred income taxes54,868
 56,067
39,114
 37,875
Other long-term liabilities57,730
 55,361
40,530
 43,401
Total liabilities2,789,598
 3,078,324
2,999,587
 3,480,808
Equity:      
Euronet Worldwide, Inc. stockholders’ equity:      
Preferred Stock, $0.02 par value. 10,000,000 shares authorized; NaN issued
 
0—
 0—
Common Stock, $0.02 par value. 90,000,000 shares authorized; 62,955,214 issued at September 30, 2020 and 62,775,762 issued at December 31, 20191,259
 1,256
Common Stock, $0.02 par value. 90,000,000 shares authorized; shares issued 63,451,545 and 63,366,0101,269
 1,267
Additional paid-in-capital1,210,709
 1,190,058
1,252,456
 1,228,446
Treasury stock, at cost, 10,645,079 shares at September 30, 2020 and 8,554,908 shares at December 31, 2019(703,604) (463,704)
Treasury stock, at cost, shares issued 10,629,291 and 10,631,961(703,247) (703,032)
Retained earnings942,920
 1,016,554
1,013,125
 1,013,155
Accumulated other comprehensive loss(145,583) (164,890)(124,384) (94,214)
Total Euronet Worldwide, Inc. stockholders’ equity1,305,701
 1,579,274
1,439,219
 1,445,622
Noncontrolling interests57 68
277 281
Total equity1,305,758
 1,579,342
1,439,496
 1,445,903
Total liabilities and equity$4,095,356
 $4,657,666
$4,439,083
 $4,926,711
See accompanying notes to the unaudited consolidated financial statements.
1


EURONET WORLDWIDE, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except share and per share data)

Three Months Ended
September 30,

Nine Months Ended
September 30,
Three Months Ended
June 30,



Six Months Ended
June 30,

2020 2019

2020


2019
2021
 2020

2021

2020
Revenues $664,351
 $786,986

$1,776,061

$2,056,362
$714,686
 $527,803

$1,367,356

$1,111,710
Operating expenses:   


   



Direct operating costs407,598
 405,081

1,117,065
1,152,725
470,816
 350,011


905,332


709,467
Salaries and benefits101,577
 101,354

293,769

292,699
121,071
 90,952

236,739
192,192
Selling, general and administrative55,225
 58,715

169,333
160,704
59,119
 53,315


117,895


114,108
Goodwill and acquired intangible assets impairment
1,467



106,021

Goodwill impairment
0—

104,554

0—
104,554
Depreciation and amortization32,412
 27,846


93,470


82,253
33,559
 30,242


66,820


61,058
Total operating expenses598,279
 592,996


1,779,658


1,688,381
684,565
 629,074


1,326,786

1,181,379
Operating income (loss)66,072
 193,990


(3,597)


367,981
30,121
 (101,271)

40,570


(69,669)
Other income (expense):   



   



Interest income139
 568
867
1,424
204
 161


386


728
Interest expense(9,477) (9,093)
(27,594)
(27,321)(9,457) (8,884)
(18,646)

(18,117)
Loss on early retirement of debt
 


(9,831)
Foreign currency exchange loss, net(1,368) (10,967)
(17,679)
(7,880)
Other gain (loss)
 

728


(4)
Foreign currency exchange gain (loss), net116 2,495

(3,916)

(16,311)
Other gains, net0—
 697

31

728
Other expense, net(10,706) (19,492)

(43,678)

(43,612)(9,137) (5,531)

(22,145)

(32,972)
Income (loss) before income taxes55,366
 174,498
(47,275)
324,369
20,984 (106,802)
18,425
(102,641)
Income tax expense(15,051) (36,957)

(26,423)

(84,244)(12,352) (8,931)

(18,414)

(11,372)
Net income (loss)40,315
 137,541
(73,698)
240,125
8,632 (115,733)
11
(114,013)
Net (income) loss attributable to noncontrolling interests(66) 66

64


178
Net loss (income) attributable to noncontrolling interests3 (71)

(41)

130
Net income (loss) attributable to Euronet Worldwide, Inc.$40,249
 $137,607

$(73,634)
$240,303
$8,635 $(115,804)
$(30)
$(113,883)
   




   






Earnings (loss) per share attributable to Euronet Worldwide, Inc. stockholders:   




   




Basic$0.77
 $2.53

$(1.40)
$4.52
$0.16 $(2.22)
$(0.00)
$(2.15)
Diluted$0.76
 $2.46

$(1.40)
$4.40
$0.16 $(2.22)
$(0.00)
$(2.15)
   




   





Weighted average shares outstanding:   


   

Basic52,294,522
 54,449,256


52,712,030


53,180,850
52,805,367
 52,234,465


52,784,106


52,920,784
Diluted53,201,971
 55,972,061


52,712,030


54,622,219
54,008,839
 52,234,465


52,784,106

52,920,784

See accompanying notes to the unaudited consolidated financial statements.

2

Table of Contents

EURONET WORLDWIDE, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(Unaudited, in thousands)

Three Months Ended
September 30,

Nine Months Ended
September 30,
Three Months Ended
June 30,

Six Months Ended
June 30,


2020
 
2019


2020


2019

2021

2020
2021

 
2020

Net income (loss)$40,315
 $137,541

$(73,698)
$240,125
$8,632
$(115,733)
$11 $(114,013)
Translation adjustment47,006
 (56,863)

19,360


(60,887)12,686
32,172
(30,215) (27,646)
Comprehensive income (loss)87,321
 80,678

(54,338)
179,238
21,318
(83,561)
(30,204) (141,659)
Comprehensive (income) loss attributable to noncontrolling interests(133) 126


11


255
(8)
(98)
4 144
Comprehensive income (loss) attributable to Euronet Worldwide, Inc.$87,188
 $80,804

$(54,327)
$
179,493
$21,310
$(83,659)
$(30,200) $(141,515)
See accompanying notes to the unaudited consolidated financial statements.

3

Table of Contents

EURONET WORLDWIDE, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
(Unaudited, in thousands, except share data)

  
Number of
Shares Outstanding

 
Common
Stock

 
Additional
Paid-in Capital

 
Treasury
Stock

Balance as of December 31, 2019
 54,220,854
 $1,256
 $1,190,058
 $(463,704)
Net income (loss)  
 
 
  

  

Other comprehensive loss  
 
 
  

  

Stock issued under employee stock plans 80,519
 
1
 1,701
 
(249
)
Share-based compensation  
 
 
 
6,338
  

Repurchase of shares (2,095,683) 
 
 


  
(239,763
)
Balance as of March 31, 2020

52,205,690


1,257


1,198,097


(703,716
)
Net (loss) income














Other comprehensive income














Stock issued under employee stock plans
82,841


2


3,763


59
Share-based compensation








3,125




Balance as of June 30, 2020
 52,288,531
 $1,259
 $1,204,985
 $(703,657)

  
Number of
Shares Outstanding
 
Common
Stock
 
Additional
Paid-in Capital
 
Treasury
Stock
Balance as of December 31, 2018 51,819,998
 $1,198
 $1,104,264
 $(391,551)
Net income  
 
 
  

  

Other comprehensive loss  
 
 
  

  

Stock issued under employee stock plans 130,136
 
3
 5,194
 
(1,756
)
Share-based compensation  
 
 
 
4,490
  

Issuance of convertible notes, net of tax  
 
 
 
71,660
  

Repurchase and conversions of convertible notes, net of tax 6
 
 
 
(42,917)  

Balance as of March 31, 2019
 51,950,140
 
1,201
 
1,142,691
 
(393,307)
Net income (loss)














Other comprehensive income














Stock issued under employee stock plans
41,856






1,740


(46
)
Share-based compensation








6,003




Redemptions and conversions of convertible notes, net of tax
2,488,243


50


22,400




Balance as of June 30, 2019

54,480,239

$1,251

$1,172,834

$
(393,353
)
Net income (loss)














Other comprehensive income















Stock issued under employee stock plans

35,437


1


1,131


(178
)
Share-based compensation








5,456




Repurchase of shares

(275,181
)









(39,751
)
Other









(8
)



Balance as of September 30, 2019
54,240,495


1,252


1,179,413


(433,282
)
 
Number of
Shares Outstanding
 
Common
Stock
 
Additional
Paid-in Capital
 
Treasury
Stock
 
Number of
Shares Outstanding

 
Common
Stock

 
Additional
Paid-in Capital

 
Treasury
Stock

Balance as of December 31, 2019 54,220,854
 $1,256
 $1,190,058
 $(463,704)
Net income (loss)  
  

  

  

Balance as of December 31, 2020
 52,734,049
 $1,267
 $1,228,446
 $(703,032)
Net (loss) income  
 
 
 
Other comprehensive loss  
  

  

  

  
 
 
 
Stock issued under employee stock plans 80,519
 
1
 
1,701
 
(249
) 62,436
 
1
 
3,335
 
(482
)
Share-based compensation  
  

 
6,338
  

  
  

 
8,492
  

Repurchase of shares (2,095,683)  

  

 
(239,763
)
Balance as of March 31, 2020
 52,205,690
 
1,257
 
1,198,097
 
(703,716)
Net (loss) income














Balance as of March 31, 2021

52,796,485
1,268

1,240,273

(703,514
)
Net income (loss)





Other comprehensive income




















Stock issued under employee stock plans
82,841


2


3,763


59

25,769
1

1,199

267
Share-based compensation








3,125










10,984



Balance as of June 30, 2020

52,288,531

$1,259

$1,204,985

$
(703,657
)
Net income














Other comprehensive income















Stock issued under employee stock plans
21,604






687


53
Share-based compensation








5,037




Balance as of September 30, 2020
52,310,135


1,259


1,210,709


(703,604)
Balance as of June 30, 2021
 52,822,254
 $1,269
 $1,252,456
 $(703,247)

See accompanying notes to the unaudited consolidated financial statements.

4

Table of Contents

EURONET WORLDWIDE, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (CONTINUED)
(Unaudited, in thousands)

  
 Retained Earnings

 
Accumulated Other
Comprehensive Loss

 
Noncontrolling
Interests

 
Total

Balance as of December 31, 2019 $1,016,554
 $(164,890) $68
 $1,579,342
Net income (loss) 
1,921
  

 
(201
) 
1,720
Other comprehensive loss   

 
(59,777
) 
(41
) 
(59,818
)
Stock issued under employee stock plans  

  

  

 
1,453
Share-based compensation  

  

  

 
6,338
Repurchase of shares  

  

  

 
(239,763
)
Balance as of March 31, 2020


1,018,475


(224,667
)

(174
)

1,289,272
Net (loss) income

(115,804
)





71


(115,733
)
Other comprehensive income





32,145


27


32,172
Stock issued under employee stock plans













3,824
Share-based compensation













3,125
 Balance as of June 30, 2020
 $902,671
 $(192,522) $(76) $1,212,660

   Retained Earnings 
Accumulated Other
Comprehensive Loss
 
Noncontrolling
Interests
 Total
Balance as of December 31, 2018 $669,805
 $(151,043) $169
 $1,232,842
Net income 
34,543
  

 
36
 
34,579
Other comprehensive loss  

 
(16,156
) 
(29
) 
(16,185
)
Stock issued under employee stock plans  

  

  

 
3,441
Share-based compensation  

  

  

 
4,490
Issuance of convertible notes, net of tax  

  

  

 
71,660
Repurchases and conversions of convertible notes  

  

  

 
(42,917
)
Balance as of March 31, 2019
 
704,348
 
(167,199) 
176
 
1,287,910
Net income (loss)

68,153






(148
)

68,005
Other comprehensive income





12,149


12


12,161
Stock issued under employee stock plans













1,694
Share-based compensation













6,003
Redemptions and conversions of convertible notes













22,450
Balance as of June 30, 2019


772,501


(155,050
)

40


1,398,223
Net income (loss)

137,607






(66)



137,541
Other comprehensive loss





(56,803)



(60)



(56,863)

Stock issued under employee stock plans













954
Share-based compensation














5,456
Repurchase of shares














(39,751)

Other













(8)

Balance as of September 30, 2019
$
910,108

$
(211,853)


$
(86)


$1,445,552
  Retained Earnings 
Accumulated Other
Comprehensive Loss
 
Noncontrolling
Interests
 Total  Retained Earnings
 
Accumulated Other
Comprehensive Loss

 
Noncontrolling
Interests

 
Total

Balance as of December 31, 2019 $1,016,554
 $(164,890) $68
 $1,579,342
Net income (loss) 
1,921
  

 
(201
) 1,720
Balance as of December 31, 2020 $1,013,155
 $(94,214) $281
 $1,445,903
Net (loss) income 
(8,665
) 
 
44 (8,621)
Other comprehensive loss  

 
(59,777
) 
(41
) (59,818) 
 
(42,845
) 
(56
) (42,901)
Stock issued under employee stock plans  

  

  

 1,453
 
 
 
 2,854
Share-based compensation  

  

  

 6,338
  

  

  

 8,492
Repurchase of shares  

  

  

 (239,763)
Balance as of March 31, 2020
 
1,018,475
 
(224,667) 
(174) 
1,289,272
Net (loss) income

(115,804)







71


(115,733)

Balance as of March 31, 2021

1,004,490
(137,059)

269
1,405,727
Net income (loss)
8,635


(3)
8,632
Other comprehensive income





32,145


27


32,172



12,675
11
12,686
Stock issued under employee stock plans













3,824







1,467
Share-based compensation













3,125










10,984
Balance as of June 30, 2020


902,671


(192,522
)

(76
)

1,212,660
Net income

40,249






66


40,315
Other comprehensive income





46,939


67


47,006
Stock issued under employee stock plans













740
Share-based compensation













5,037
Balance as of September 30, 2020
$942,920

$(145,583)

$57

$1,305,758
Balance as of June 30, 2021
 $1,013,125
 $(124,384) $277 $1,439,496

See accompanying notes to the unaudited consolidated financial statements.

5



EURONET WORLDWIDE, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)
Nine Months Ended
September 30,
Six Months Ended
June 30,
2020 20192021 2020
Net (loss) income
$(73,698) $240,125
Adjustments to reconcile net income to net cash provided by operating activities:   
Net income (loss)
$11 $(114,013)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:   
Depreciation and amortization93,470
 82,253
66,820
 61,058
Share-based compensation14,500
 15,949
19,476
 9,463
Unrealized foreign exchange loss, net17,679
 7,8803,916
 16,311
Deferred income taxes(5,011) 13,313
1,271 (1,427)
Goodwill and acquired intangible assets impairment106,021


Loss on early retirement of debt

9,831
Goodwill impairment0—


104,554
Accretion of convertible debt discount and amortization of debt issuance costs13,996
 13,385
10,012
 9,281
Changes in working capital, net of amounts acquired:
 

 
Income taxes payable, net(26,625) 15,363
(785) (16,433)
Trade accounts receivable232,380
 4,719136,121
 229,597
Prepaid expenses and other current assets(25,917) (26,292)136,331 (16,999)
Trade accounts payable(127,291) (62,078)(213,158) (135,121)
Deferred revenue(4,540) 5
(30) 26
Accrued expenses and other current liabilities25,110
 58,559
17,340
 57,281
Changes in noncurrent assets and liabilities(19,658) (8,633)(4,018) (25,021)
Net cash provided by operating activities220,416
 364,379
173,307 178,557
Cash flows from investing activities:  
  
Acquisitions, net of cash acquired(451) 1
0— 475
Purchases of property and equipment(71,396) (100,443)(45,076) (45,500)
Purchases of other long-term assets(5,968) (7,276)(4,273) (4,085)
Other, net742
 3,317
1,017
 486
Net cash used in investing activities(77,073) (104,401)(48,332) (48,624)
Cash flows from financing activities:      
Proceeds from issuance of shares6,564
 8,297
5,271
 5,668
Repurchase of shares(240,838) (37,260)(943) (240,684)
Borrowings from revolving credit agreements2,018,600
 2,365,698
1,606,100
 1,425,100
Repayments of revolving credit agreements(2,018,600) (2,580,871)(1,855,700) (1,425,100)
Proceeds from long-term debt obligations
 1,194,900
Repayments of long-term debt obligations
 (446,702)
Net repayments from short-term debt obligations(5,032) (18,793)(45) (4,974)
Debt issuance costs
 (18,810)
Other, net(4,763) (4,827)(3,236) (984)
Net cash (used in) provided by financing activities(244,069) 461,632
Net cash used in financing activities(248,553) (240,974)
Effect of exchange rate changes on cash and cash equivalents and restricted cash32,042
 (57,807)(43,278) (27,787)
(Decrease) increase in cash and cash equivalents and restricted cash(68,684) 663,803
Decrease in cash and cash equivalents and restricted cash(166,856) (138,828)
Cash and cash equivalents and restricted cash at beginning of period1,817,379
 1,130,952
2,099,508
 1,817,379
      
Cash and cash equivalents and restricted cash at end of period$1,748,695
 $1,794,755
$1,932,652
 $1,678,551
      
Supplemental disclosure of cash flow information:      
Interest paid during the period$16,653
 $10,614
$13,688
 $13,359
Income taxes paid during the period$50,300
 $55,025
$18,886
 $29,695
See accompanying notes to the unaudited consolidated financial statements.
6

Table of Contents

EURONET WORLDWIDE, INC. AND SUBSIDIARIES
NOTES TO THE UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

(1) GENERAL


Organization


Euronet Worldwide, Inc. (the “Company” or “Euronet”) was established as a Delaware corporation on December 13, 1997 and succeeded Euronet Holding N.V. as the group holding company, which was founded and established in 1994. Euronet is a leading electronic payments provider. Euronet offers payment and transaction processing and distribution solutions to financial institutions, retailers, service providers and individual consumers. Euronet's primary product offerings include comprehensive automated teller machine (“ATM”), point-of-sale (“POS”), card outsourcing, card issuing and merchant acquiring services, electronic distribution of prepaid mobile airtime and other electronic payment products, and global money transfer services.
 

Basis of Presentation


The accompanying unaudited consolidated financial statements have been prepared from the records of the Company, in conformity with accounting principles generally accepted in the U.S. (“U.S. GAAP”) and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). In the opinion of management, such unaudited consolidated financial statements contain all adjustments (consisting only of normal recurring adjustments) necessary to fairly present the consolidated financial position and the results of operations, comprehensive income, changes in equity and cash flows for the interim periods. The unaudited consolidated financial statements should be read in conjunction with the audited consolidated financial statements of the Company for the year ended December 31, 20192020, including the notes thereto, set forth in the Company’s 20192020 Annual Report on Form 10-K.

Use of Estimates


The preparation of financial statements in conformity with U.S. GAAP requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Significant items subject to such estimates and assumptions include computing income taxes, estimating the useful lives and potential impairment of long-lived assets and goodwill, as well as allocating the purchase price to assets acquired and liabilities assumed in acquisitions and revenue recognition. Actual results could differ from those estimates. The results of operations for interim periods are not necessarily indicative of the results to be expected for the full year ending December 31, 2020.2021.

Seasonality


Euronet’s Electronic Funds Transfer ("EFT") Processing Segment normally experiences its heaviest demand for dynamic currency conversion ("DCC") services during the third quarter of the fiscal year, normally coinciding with the tourism season. Additionally, the EFT Processing and epay Segments are normally impacted by seasonality during the fourth quarter and first quarter of each year due to higher transaction levels during the holiday season and lower levels following the holiday season. Seasonality in the Money Transfer Segment varies by region of the world. In most markets, Euronet usually experiences increased demand for money transfer services from the month of May through the fourth quarter of each year, coinciding with the increase in worker migration patterns and various holidays, and its lowest transaction levels during the first quarter of the year.
COVID-19 (coronavirus)
The outbreak of the COVID-19 (coronavirus) pandemic has resulted in varying degrees of travel restrictions and shelter-in-place and other social distancing orders in most of the countries where the Company operates during the three and nine months ended September 30, 2020. Although the majority of these orders went into effect in late February 2020 or early March 2020, new orders are being implemented, or reinstated, as the pandemic spreads around the globe and there is a resurgence of infections. The EFT Segment has experienced declines in certain transaction volumes due to these restrictions, especially high-margin cross-border transactions. The epay Segment has experienced the impacts of consumer movement restrictions in certain markets, while other markets have been positively impacted where the Company has a higher mix of digital distribution or a higher concentration of retailers that are deemed essential and have remained open during the pandemic.
In response to the COVID-19 driven impacts, the Company has implemented several key measures to offset the impact across the business, including renegotiating certain third party contracts, reducing travel, decreasing planned 2020 capital expenditures, and expanding ATM winterizations (placing them in dormancy status, terminating, or re-negotiating) in more sites and more markets.

7


(2) RECENTLY ISSUED AND ADOPTED ACCOUNTING PRONOUNCEMENTS


In August 2020, the Financial Accounting Standards Board ("FASB") issued ASU 2020-06, "Accounting for Convertible Instruments and Contracts in an Entity's Own Equity" which simplifies the accounting for convertible instruments by eliminating certain accounting models when the conversion features are not required to be accounted for as derivatives under Topic 815, Derivatives and Hedging, or that do not result in substantial premiums accounted for as paid-in-capital. Under this ASU, certain debt instruments with embedded conversion features will be accounted for as a single liability measured at its amortized cost. Additionally, this ASU eliminates the treasury stock method to calculate diluted earnings per share for convertible instruments. The new guidance is effective for annual periods beginning after December 15, 2021, including interim periods within those fiscal years. Early adoption is permitted. The Company is currently evaluating the impact the adoption of ASU 2020-06 will have on the consolidated financial statements.

(3) PENDING ACQUISITION


In March 2020,2021, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848), which provides optional expedientsCompany entered into an agreement to purchase the Piraeus Bank Merchant Acquiring business of Piraeus Bank for €300 million, or approximately $360 million. The proposed arrangement will include separate commercial agreements for a long-term strategic partnership with Piraeus Bank for collaborative product distribution, processing and exceptions for contracts, hedging relationships, and other transactions affected by reference rate reform due to the anticipated cessation of LIBOR on or before December 31, 2021. This guidance is effective from March 12, 2020 through December 31, 2022 and could impact the accounting for LIBOR provisions incustomer referrals. The acquisition will expand the Company’s unsecured credit agreement.omnichannel payments strategy and position the Company in Greece’s growing market for merchant acquiring services. The closing is targeted for late 2021 and is subject to regulatory approvals, finalization of the commercial agreements, and customary closing conditions. The Company does not expect thatexpects to finance the adoption of this guidance will have a significant impactpurchase price using cash on its consolidated financial statements.hand.


The Company adopted ASU 2016-13, Financial Instruments - Credit Losses (Topic 326), as of January 1, 2020, which requires entities to measure all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. This replaced the existing incurred loss model and is applicable to the measurement of credit losses on financial assets measured at amortized cost. The adoption of this standard did not have a significant impact on the Company's consolidated financial statements and related disclosures.

(3)(4) SETTLEMENT ASSETS AND OBLIGATIONS

Settlement assets represent funds received or to be received from agents for unsettled money transfers and from merchants for unsettled prepaid transactions. The Company records corresponding settlement obligations relating to amountsaccounts payable. Settlement assets consist of cash and cash equivalents, restricted cash, accounts receivable and prepaid expenses and other current assets. Cash received by Euronet agents and merchants generally becomes available to the Company within two weeks after initial receipt by the business partner. Receivables from business partners represent funds collected by such business partners that are in transit to the Company.

Settlement obligations consist of money transfers and accounts payable to agents and content providers. Money transfer accounts payable represent amounts to be paid to transferees when they request funds. Most agents typically settle with transferees first then obtain reimbursement from the Company. Money order accounts payable represent amounts not yet presented for payment. Due to the agent funding and settlement process, accounts payable to agents represent amounts due to agents for money transfers that have not been settled with transferees.


  As of
(in thousands) 
September 30,
2020
 
December 31,
2019
Settlement assets:    
Settlement cash and cash equivalents $272,467
 $282,188
Settlement restricted cash 44,158
 49,168
Accounts receivable, net of credit losses 434,828
 574,410
Prepaid expenses and other current assets 124,330
 107,301
Total settlement assets $875,783
 $1,013,067
Settlement obligations:    
Trade account payables $346,391
 $504,667
Accrued expenses and other current liabilities 529,392
 508,400
Total settlement obligations $875,783
 $1,013,067

A portion of the Company's credit losses are recorded in the accounts receivable within settlement assets. The balance of credit losses related to accounts receivable within settlement assets was $29.9 million and $24.0 million as of September 30, 2020 and December 31, 2019, respectively.
 
As of

(in thousands)
June 30,
2021


December 31,
2020

Settlement assets:
 
 
Settlement cash and cash equivalents
$311,131

$188,191
Settlement restricted cash
58,621

76,674
Accounts receivable, net of credit losses of $30,582 and $35,800
467,293

641,955
Prepaid expenses and other current assets
92,677

234,055
Total settlement assets
$929,722

$1,140,875
Settlement obligations:
 
 
Trade account payables
$353,502

$571,175
Accrued expenses and other current liabilities
576,220

569,700
Total settlement obligations
$929,722

$1,140,875

8


The table below reconciles cash and cash equivalents, restricted cash, ATM cash, settlement cash and cash equivalents, and settlement restricted cash as presented within "Cash and cash equivalents and restricted cash" in the Consolidated Statement of Cash Flows.

 As of As of
(in thousands) 
September 30,
2020
 
December 31,
2019
 
September 30,
2019
 
December 31,
2018
 
June 30,
2021
 
December 31,
2020
 
June 30,
2020
 
December 31,
2019
Cash and cash equivalents $1,008,183
 $786,081
 $878,492
 $385,031
 $994,488
 $1,420,255
 $864,871
 $786,081
Restricted cash 14,204
 34,301
 21,844
 31,237
 3,328
 3,334
 28,050
 34,301
ATM cash 409,683
 665,641
 603,176
 395,378
 565,084
 411,054
 410,459
 665,641
Settlement cash and cash equivalents 272,467
 282,188
 249,181
 273,948
 311,131
 188,191
 340,915
 282,188
Settlement restricted cash 44,158
 49,168
 42,062
 45,358
 58,621
 76,674
 34,256
 49,168
Cash and cash equivalents and restricted cash at end of period $1,748,695
 $1,817,379
 $1,794,755
 $1,130,952
 $1,932,652
 $2,099,508
 $1,678,551
 $1,817,379

(4)(5) STOCKHOLDERS' EQUITY



Earnings (Loss) Per Share


Basic earnings (loss) per share has been computed by dividing earnings (loss) available to common stockholders by the weighted average number of common shares outstanding during the respective period. Diluted earnings (loss) per share has been computed by dividing earnings (loss) available to common stockholders by the weighted average shares outstanding during the respective period, after adjusting for the potential dilution of options to purchase the Company's Common Stock,common stock, assumed vesting of restricted stock and the assumed conversion of the Company's convertible debt, if such conversion would be dilutive.

The following table provides the computation of diluted weighted average number of common shares outstanding:







Three Months Ended
September 30,

Nine Months Ended
September 30,
Three Months Ended
June 30,

Six Months Ended
June 30,

2020

2019

2020 2019
2021

2020

2021
2020
Computation of diluted weighted average shares outstanding:
   







Basic weighted average shares outstanding52,294,522
54,449,256
52,712,030
 53,180,850
52,805,367
52,234,465

52,784,106
52,920,784
Incremental shares from assumed exercise of stock options and vesting of restricted stock907,449
1,522,805

 1,441,369
1,203,472
0—
0—
0—
Diluted weighted average shares outstanding53,201,971

55,972,061

52,712,030
 54,622,219
54,008,839
52,234,465
52,784,106
52,920,784

The table includes all stock options and restricted stock that are dilutive to the Company's weighted average common shares outstanding during the period. The calculation of diluted earnings (loss) per share excludes stock options or shares of restricted stock that are anti-dilutive to the Company’s weighted average common shares outstanding of approximately 1,122,0001,239,000 and 1,887,000 2,429,000 for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, and approximately 751,000 2,533,000 and 841,0001,608,000 for the three and ninesix months ended June 30, 2020, respectivelySeptember 30, 2019, respectively..  

The Company issued Convertible Senior Notes ("Convertible Notes") due March 2049 on March 18, 2019. The Company's Convertible Notes currently have a settlement feature requiring the Company upon conversion to settle the principal amount of the debt and any conversion value in excess of the principal value ("conversion premium"), for cash or shares of the Company's common stock or a combination thereof, at the Company's option. The Company has stated its intent to settle any conversion of these notes by paying cash for the principal value and issuing common stock for any conversion premium. Accordingly, the Convertible Notes were included in the calculation of diluted earnings (loss) per share if their inclusion was dilutive. The dilutive effect increases the more the market price exceeds the conversion price. The Convertible Notes would only have a dilutive effect if the market price per share of common stock exceeds the conversion price of $188.73 per share. The market price per share per share of common stock was $91.10$135.35 on SeptemberJune 30, 20202021 and $146.30$95.82 on SeptemberJune 30, 20192020, therefore, according to ASC Topic 260, Earnings per Share (“ASC 260”), there was 0no dilutive effect of the assumed conversion of the debentures for the three and ninesix months ended SeptemberJune 30, 20202021 and 2019.2020. See Note 8,9, Debt Obligations, to the consolidated financial statements for more information about the Convertible Notes. 


9

Share repurchases


The Company's Board of Directors had authorized a stock repurchase program allowing Euronet to repurchase up to $375 million in value or 10.0 million shares of stock through March 31, 2020. On March 11, 2019, in connection with the issuance of the Convertible Notes, the Board of Directors authorized an additionala repurchase program of $120 million in value of the Company's common stock through March 11, 2021. On February 26, 2020, the Company put a repurchase program in place to repurchase up to $250 million in value, but not more than 5.0 million shares of common stock through February 28, 2022. For the three and six months ended SeptemberJune 30, 2020,2021, there were no repurchases of stock under the repurchase programs and for the nine months ended September 30, 2020, the Company repurchased $239.8 million in value of Euronet common stock. Repurchases under the repurchase programs. Repurchases under either current program may take place in the open market or in privately negotiated transactions, including derivative transactions, and may be made under a Rule 10b5-1 plan.

Accumulated Other Comprehensive Loss
Income (Loss)

Accumulated other comprehensive lossincome (loss) consists entirely of foreign currency translation adjustments. The Company recorded a foreign currency translation gain of $47.0$12.7 million and $19.4 a loss of $30.2 million for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, and a gain of $32.2 million and a loss of $56.9$27.6 million and $60.9 million for the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively. There were no reclassifications of foreign currency translation into the consolidated statements of income for the three and ninesix months ended SeptemberJune 30, 20202021 and 2019.2020.

(56) GOODWILL AND ACQUIRED INTANGIBLE ASSETS, NET

A summary of acquired intangible assets and goodwill activity for the ninesix months ended SeptemberJune 30, 20202021 is presented below:
(in thousands) 
Acquired
Intangible
Assets
 Goodwill 
Total
Intangible
Assets
Balance as of December 31, 2019 $141,847
 $743,823
 $885,670
Increases (decreases):      
Acquisition 926
 (474) 452
Amortization (17,020) 
 (17,020)
Impairment
(1,467)
(104,554)
(106,021)
Other (primarily changes in foreign currency exchange rates) (709) 3,091
 2,382
Balance as of September 30, 2020 $123,577
 $641,886
 $765,463
(in thousands) 
Acquired
Intangible
Assets
 Goodwill 
Total
Intangible
Assets
Balance as of December 31, 2020 $121,883
 $665,821
 $787,704
Decreases:      
Acquisition 0—
 0— 0—
Amortization (11,600) 0—
 (11,600)
Foreign currency exchange rate changes
 (963) (8,494) (9,457)
Balance as of June 30, 2021 $109,320
 $657,327
 $766,647

Of the total goodwill balance of $641.9 $657.3 million as of JuneSeptember 30, 20202021$388.5$400.6 million relates to the Money Transfer Segment, $131.9133.3 million relates to the epay Segment and the remaining $121.5$123.4 million relates to the EFT Processing Segment. Estimated amortization expense on acquired intangible assets with finite lives as of SeptemberJune 30, 2020,2021, is expected to total $5.6$11.4 million for the remainder of 2020, $22.0 million for 2021, $20.9$21.7 million for 2022, $16.1$16.7 million for 2023, $9.6$9.8 million for 2024, and $6.5$6.4 million for 2025.

2020 Impairment Charges

The COVID-19 pandemic2025 and subsequent mitigation efforts, which include global business shutdowns, the closing of borders and the implementation of mandatory social distancing requirements, has created an unprecedented disruption to our business that began in March 2020. These mitigation efforts coupled with the negative economic impacts to the tourism industry caused a decline in revenues and changes to our forecasts.The Company tests$6.3 million for goodwill impairment on an annual basis in the fourth quarter each year and whenever events or circumstances dictate an interim impairment test is required. The Company determined the totality of these events constituted a triggering event that required us to perform an interim goodwill impairment assessment as of June 1, 2020. The Company concluded a triggering event had occurred for six reporting units, resulting in quantitative impairment tests. Three reporting units are within the EFT segment, two reporting units are within the Money Transfer segment, and one reporting unit is within the epay segment.

Under the quantitative impairment test, the evaluation of impairment involves comparing the current fair value of each reporting unit to its carrying value, including goodwill. The Company uses weighted results from the discounted cash flow model ("DCF model") and guideline public company method ("Market Approach model") to estimate the current fair value of its reporting units when testing for impairment, as management believes forecasted cash flows and EBITDA are the best indicators of such fair value. A number of significant assumptions and estimates are involved in the application of the DCF model to forecast operating cash flows, including sales volumes and gross margins, tax rates, capital spending, discount rates and working capital changes. Most of these assumptions vary significantly among the reporting units. Significant assumptions in the Market Approach model are actual and projected EBITDA, selected market multiple, and the estimated control premium. If the carrying value of the reporting unit exceeds its fair value, a goodwill impairment loss equal to such excess would be recognized. The DCF Model and Market Approach Model utilize Level 3 inputs in the fair value hierarchy as they include unobservable inputs that require significant management assumptions.

2026.

10


The Company completed an interim goodwill impairment test during the second quarter of 2020. It determined, after performing a quantitative review of six reporting units, that the fair value of three of the reporting units exceeded the respective carrying amounts. For the remaining three reporting units, the quantitative test indicated that the fair value of each of the reporting units was less than the respective carrying amounts. As a result, the Company recorded a non-cash goodwill impairment charge of $104.6 million with respect to the xe, Innova and Pure Commerce reporting units. $21.9 million of the impairment charge was included within the EFT Segment, and $82.7 million of the impairment charge was included in the Money Transfer Segment. We have and will continue to evaluate our goodwill and long-lived assets for potential triggering events as conditions warrant.

Determining the fair value of reporting units requires significant management judgment in estimating future cash flows and assessing potential market and economic conditions. It is reasonably possible that the Company’s operations will not perform as expected, or that the estimates or assumptions included in the 2019 annual impairment test and 2020 interim impairment test could change, which may result in the Company recording material non-cash impairment charges during the year in which these changes take place. As additional information regarding the impact of the COVID-19 pandemic on the Company's business, including intangible assets, becomes available, the impacts to cash flows and the related impact on recovery of intangible assets will be evaluated.
During the third quarter of 2020, the Company recorded a $1.5 million non-cash impairment charge for acquired intangible assets, specifically related to customer lists in the xe reporting unit.


(67) ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES

Accrued expenses and other current liabilities consist of the following:
 As of As of
(in thousands) September 30, 2020 December 31, 2019 June 30, 2021 December 31, 2020
Accrued expenses  $264,575
 $246,699
 $357,308
 $331,713
Derivative liabilities 41,563
 41,935
 26,224
 65,905
Current portion of capital lease obligations 6,466
 5,919
Deferred income taxes 
 4
Current portion of finance lease obligations 5,301
 6,403
Total $312,604
 $294,557
 $388,833
 $404,021

(7)(8) UNEARNED REVENUES

The Company records deferred revenues when cash payments are received or due in advance of its performance. The decreaseincrease in the deferred revenue balance for the ninesix months ended SeptemberJune 30, 20202021 is primarily driven by $31.5$33.4 million of cash payments received in the current year for which the Company has not yet satisfied the performance obligations, offset by $34.3$35.1 million of revenues recognized that were included in the deferred revenue balance as of December 31, 2019.2020.

1110


(8)(9) DEBT OBLIGATIONS


Debt obligations consist of the following: 

 As of As of
(in thousands) September 30, 2020 December 31, 2019 June 30, 2021 December 31, 2020
Credit Facility:        
Revolving credit agreement $
 $
 $20,800
 $270,400
Convertible Debt:        
0.75% convertible notes, unsecured, due 2049
 448,344
 436,965
 460,136
 452,228
        
1.375% Senior Notes, due 2026
 703,200
 673,440
 711,300
 
732,840

        
Other obligations 942
 6,215
 808
 850
        
Total debt obligations 1,152,486
 1,116,620
 1,193,044
 1,456,318
Unamortized debt issuance costs (18,976) (19,592) (15,857) (17,932)
Carrying value of debt 1,133,510
 1,097,028
 1,177,187
 1,438,386
Short-term debt obligations and current maturities of long-term debt obligations (884) (6,089) (746) (797)
Long-term debt obligations $1,132,626
 $1,090,939
 $1,176,441
 $1,437,589

Credit Facility

On October 17, 2018, the Company entered into an unsecured revolving credit agreement (the "Credit Facility") for $1.0 billion that expires on October 17, 2023. In May 2021, an additional lender joined the Credit Facility which increased the revolving commitment by $30 million. Fees and interest on borrowings are based upon the Company's corporate credit rating and are based, in the case of letter of credit fees, on a margin, and in the case of interest, on a margin over London Inter-Bank Offered Rate (“LIBOR”) or a margin over the base rate, as selected by the Company, with the applicable margin ranging from 1.125% to 2.0% (or 0.175% to 1.0% for base rate loans). The unsecured revolving credit agreementCredit Facility allows for borrowings in Australian dollars, British pounds sterling, Canadian dollars, Czech koruna, Danish krone, euro, Hungarian forints, Japanese yen, New Zealand dollars, Norwegian krone, Polish zlotys, Swedish krona, Swiss francs and U.S. dollars. The revolving credit facilityCredit Facility contains a $200 million sublimit for the issuance of letters of credit, a $50 million sublimit for U.S. dollar swingline loans, and a $90 million sublimit for certain foreign currencies swingline loans. The unsecured revolving credit agreementCredit Facility contains customary affirmative and negative covenants, events of default and financial covenants. The Company was in compliance with all debt covenants as of SeptemberJune 30, 2020.2021.

Convertible Debt


On March 18, 2019, the Company completed the sale of $525.0 million of Convertible Senior Notes ("Convertible Notes"). The Convertible Notes mature in March 2049 unless redeemed or converted prior to such date, and are convertible into shares of Euronet Common Stockcommon stock at a conversion price of approximately $188.73 per share if certain conditions are met (relating to the closing price of Euronet Common Stockcommon stock exceeding certain thresholds for specified periods). Holders of the Convertible Notes have the option to require the Company to purchase their notes on each of March 15, 2025, March 15, 2029, March 15, 2034, March 15, 2039 and March 15, 2044 at a repurchase price equal to 100% of the principal amount of the Convertible Notes to be repurchased, plus accrued and unpaid interest to, but excluding, the relevant repurchase date.

1211


On May 28, 2019, the Company redeemed all of the remaining principal amount outstanding of the Company's 1.5% Convertible Senior Notes due 2044 (the "Retired Convertible Notes") for cash at a redemption price equal to 100% of the principal amount of the Retired Convertible Notes redeemed plus accrued and unpaid interest, if any, to, but excluding, May 28, 2020.

In accordance with ASC 470-20-30-27, proceeds from the issuance of convertible debt is allocated between debt and equity components so that debt is discounted to reflect the Company's nonconvertible debt borrowing rate. ASC 470-20-35-13 requires the debt discount to be amortized over the period the convertible debt is expected to be outstanding as additional non-cash interest expense. The allocation resulted in an increase to additional paid-in capital of $99.7 million$99.7 million for the Convertible Notes.


Contractual interest expense for the Convertible Notes was $1.0 million and $3.0 million for the three and nine months ended September 30, 2020, respectively and $1.0 million and $2.1$2.0 million for the three and ninesix months ended SeptemberJune 30, 2019,2021, respectively, and $1.0 million and $2.0 million for the three and six months ended June 30, 2020, respectively. Accretion expense for the Convertible Notes was $3.8 million and $11.4 million for the three and nine months ended September 30, 2020, respectively and $3.7$4.0 million and $7.9 million for the three and ninesix months ended SeptemberJune 30, 2019,2021, respectively,. Contractual interest expense and $3.8 million and $7.5 million for the Retired Convertible Notes was $1.5 million for the ninethree and six months ended SeptemberJune 30, 2019. Accretion expense for the Retired Convertible Notes was $4.6 million for the nine months ended September 30, 20192020, respectively.The effective interest rate was 4.4% for the three and ninesix months ended SeptemberJune 30, 2020.2021. As of SeptemberJune 30, 2020,2021, the unamortized discount was $76.7$64.9 million and will be amortized through March 2025. 

1.375% Senior Notes due 2026

On May 22, 2019, the Company completed the sale of €600 million ($669.9 million) aggregate principal amount of Senior Notes that expire in May 2026 (the “Senior Notes”). The Senior Notes accrue interest at a rate of 1.375% per year, payable annually in arrears commencing May 22, 2020, until maturity or earlier redemption. As of SeptemberJune 30, 2020,2021, the Company has outstanding €600 million ($703.2 million)711.3 million) principal amount of the Senior Notes. In addition, the Company may redeem some or all of these notes on or after February 22, 2026 at their principal amount plus any accrued and unpaid interest.

Other obligations


Certain of the Company's subsidiaries have available lines of credit and overdraft credit facilities that generally provide for short-term borrowings that are used from time to time for working capital purposes. As of SeptemberJune 30, 20202021 and December 31, 2019,2020, borrowings under these arrangements were $0.9$0.8 million and $6.2$0.9 million, respectively.
Uncommitted Line of Credit
On September 4, 2019, the Company entered into an Uncommitted Loan Agreement with Bank of America which provided Euronet up to $100.0 million under an uncommitted line of credit. Interest on borrowings was equal to LIBOR plus 0.65% and the agreement was set to expire September 4, 2020During the three months ended June 30, 2020, the Company and Bank of America mutually agreed to terminate the Uncommitted Loan Agreement.

(9)(10) DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
The Company is exposed to foreign currency exchange risk resulting from (i) the collection of funds or the settlement of money transfer transactions in currencies other than the U.S. Dollar, (ii) derivative contracts written to its customers in connection with providing cross-currency money transfer services and (iii) certain foreign currency denominated other asset and liability positions. The Company enters into foreign currency derivative contracts, primarily foreign currency forwards and cross-currency swaps, to minimize its exposure related to fluctuations in foreign currency exchange rates. As a matter of Company policy, the derivative instruments used in these activities are economic hedges and are not designated as hedges under ASC 815primarily due to either the relatively short duration of the contract term or the effects of fluctuations in currency exchange rates are reflected concurrently in earnings for both the derivative instrument and the transaction and have an offsetting effect. 

Foreign currency exchange contracts - Ria Operations and Corporate


In the United States, the Company uses short-duration foreign currency forward contracts, generally with maturities up to 14 days, to offset the fluctuation in foreign currency exchange rates on the collection of money transfer funds between initiation of a transaction and its settlement. Due to the short duration of these contracts and the Company’s credit profile, the Company is generally not required to post collateral with respect to these foreign currency forward contracts. Most derivative contracts executed with counterparties in the U.S. are governed by an International Swaps and Derivatives Association agreement that includes standard netting arrangements; therefore, asset and liability positions from forward contracts and all other foreign exchange transactions with the same counterparty are net settled upon maturity. As of September 30, 2020, theThe Company had foreign currency forward contracts outstanding in the U.S. with a notional value of $180220 million and $246 million as of June 30, 2021 and December 31, 2020, respectively. The foreign currency forward contracts consist primarily in Australian dollars, Canadian dollars, British pounds sterling, euro and Mexican pesos.

In addition, the Company uses forward contracts, typically with maturities from a few days to less than one year, to offset foreign exchange rate fluctuations on certain short-term borrowings that are payable in currencies other than the U.S dollar. As of September 30, 2020, theThe Company had foreign currency forward contracts outstanding with a notional value of $21399 million and $454 million as of June 30, 2021 and December 31, 2020, respectively, primarily in euro.

Foreign currency exchange contracts - xe Operations

xe writes derivative instruments, primarily foreign currency forward contracts and cross-currency swaps, mostly with counterparties comprised of individuals and small-to-medium size businesses and derives a currency margin from this activity as part of its operations. xe aggregates its foreign currency exposures arising from customer contracts and hedges the resulting net currency risks by entering into offsetting contracts with established financial institution counterparties. Foreign exchange revenues from xe's total portfolio of positions were $14.4$19.9 million and $45.7$38.4 million for the three and ninesix months ended SeptemberJune 30, 20202021, respectively, and $17.513.2 million and $52.2$31.3 million for thethe three and ninesix months ended SeptemberJune 30, 2019,2020, respectively. All of the derivative contracts used in the Company' sCompany's xe operations are economic hedges and are not designated as hedges under ASC 815The duration of these derivative contracts is generally less than one year.

The fair value of xe's total portfolio of positions can change significantly from period to period based on, among other factors, market movements and changes in customer contract positions. xe manages counterparty credit risk (the risk that counterparties will default and not make payments according to the terms of the agreements) on an individual counterparty basis. It mitigates this risk by entering into contracts with collateral posting requirements and/or by performing financial assessments prior to contract execution, conducting periodic evaluations of counterparty performance and maintaining a diverse portfolio of qualified counterparties. xe does not expect any significant losses from counterparty defaults.


The aggregate equivalent U.S. dollar notional amount of foreign currency derivative customer contracts held by the Company in its xe operations as of SeptemberJune 30, 2021 and December 31, 2020 was approximately $1.1 billion and $1.3 billion.billion, respectively. The significant majority of customer contracts are written in major currencies such as the euro, U.S. dollar, British pounds sterling, Australian dollar and New Zealand dollar.

Balance Sheet Presentation



The following table summarizes the fair value of the derivative instruments as recorded in the Consolidated Balance Sheets as of the dates below:

 Asset Derivatives Liability Derivatives Asset Derivatives Liability Derivatives
 Fair Value Fair Value   Fair Value   Fair Value
(in thousands) Balance Sheet Location September 30, 2020 December 31, 2019 Balance Sheet Location September 30, 2020 December 31, 2019 Balance Sheet Location June 30, 2021 December 31, 2020 Balance Sheet Location June 30, 2021 December 31, 2020
Derivatives not designated as hedging instruments                    
Foreign currency exchange contracts Prepaid expenses and other current assets $49,574
 $54,765
 Accrued expenses and other current liabilities $(41,563) $(41,935) Other current assets $36,488
 $80,879
 Other current liabilities $(26,224) $(65,905)

The following tables summarize the gross and net fair value of derivative assets and liabilities as of SeptemberJune 30, 20202021 and December 31, 20192020 (in thousands):

Offsetting of Derivative Assets
       Gross Amounts Not Offset in the Consolidated Balance Sheet  
       Gross Amounts Not Offset in the Consolidated Balance Sheet  
As of September 30, 2020 Gross Amounts of Recognized Assets Gross Amounts Offset in the Consolidated Balance Sheet Net Amounts Presented in the Consolidated Balance Sheet Financial Instruments Cash Collateral Received Net Amounts
As of June 30, 2021 Gross Amounts of Recognized Assets Gross Amounts Offset in the Consolidated Balance Sheet Net Amounts Presented in the Consolidated Balance Sheet Financial Instruments Cash Collateral Received Net Amounts
Derivatives subject to a master netting arrangement or similar agreement $49,574
 $
 $49,574
 $(29,488) $(894) $19,192
 $36,488
 $0—
 $36,488
 $(16,497) $(3,631) $16,360
                        
As of December 31, 2019            
As of December 31, 2020            
Derivatives subject to a master netting arrangement or similar agreement $54,765
 $
 $54,765
 $(34,935) $(7,362) $12,468
 $80,879
 $0—
 $80,879
 $(44,893) $(2,778) $33,208


Offsetting of Derivative Liabilities 

        Gross Amounts Not Offset in the Consolidated Balance Sheet  
As of June 30, 2021 Gross Amounts of Recognized Liabilities Gross Amounts Offset in the Consolidated Balance Sheet Net Amounts Presented in the Consolidated Balance Sheet Financial Instruments Cash Collateral Paid Net Amounts
Derivatives subject to a master netting arrangement or similar agreement $(26,224) $0—
 $(26,224) $16,497
 $644
 $(9,083)
             
As of December 31, 2020            
Derivatives subject to a master netting arrangement or similar agreement $(65,905) $0—
 $(65,905) $44,893
 $12,272
 $(8,740)
        Gross Amounts Not Offset in the Consolidated Balance Sheet  
As of September 30, 2020 Gross Amounts of Recognized Liabilities Gross Amounts Offset in the Consolidated Balance Sheet Net Amounts Presented in the Consolidated Balance Sheet Financial Instruments Cash Collateral Paid Net Amounts
Derivatives subject to a master netting arrangement or similar agreement $(41,563) $
 $(41,563) $29,488
 $2,321
 $(9,754)
             
As of December 31, 2019            
Derivatives subject to a master netting arrangement or similar agreement $(41,935) $
 $(41,935) $34,935
 $827
 $(6,173)

See Note 10,11, Fair Value Measurements, for the determination of the fair values of derivatives.

Income Statement Presentation

The following table summarizes the location and amount of gains and losses on derivatives in the Consolidated Statements of Income for the three and ninesix months ended SeptemberJune 30, 20202021 and 2019:2020:









    Amount of Gain Recognized in Income on Derivative Contracts (a)
  Location of Gain Recognized in Income on Derivative Contracts 
Three Months Ended
September 30,

Nine Months Ended
September 30,
(in thousands)  2020 2019

2020


2019
Foreign currency exchange contracts - Ria Operations Foreign currency exchange (loss) gain, net $(4,060) $285
$
(4,283
)
$619
   
Amount of Gain (Loss) Recognized in Income on Derivative Contracts (a)
  Location of Gain (Loss) Recognized in Income on Derivative Contracts
Three Months Ended
June 30,


Six Months Ended June 30,

(in thousands) 
2021


2020


2021 2020
Foreign currency exchange contracts - Ria Operations Foreign currency exchange gain (loss), net
$
3,915


$(460)
$1,447 $(223)

(a) The Company enters into derivative contracts such as foreign currency exchange forwards and cross-currency swaps as part of its xe operations. These derivative contracts are excluded from this table as they are part of the broader disclosure of foreign currency exchange revenues for this business discussed above.

See Note 10,11, Fair Value Measurements, for the determination of the fair values of derivatives.  

(1011) FAIR VALUE MEASUREMENTS


Fair value measurements used in the unaudited consolidated financial statements are based upon the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value hierarchy distinguishes between (1) market participant assumptions developed based on market data obtained from independent sources (observable inputs) and (2) an entity’s own assumptions about market participant assumptions developed based on the best information available in the circumstances (unobservable inputs). The fair value hierarchy consists of three broad levels, which gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). The three levels of the fair value hierarchy are described below:
 
  • Level 1 – Unadjusted quoted prices in active markets for identical assets or liabilities. 

  • Level 2 – Valuations based on quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable data for substantially the full term of the assets or liabilities.

  • Level 3 – Unobservable inputs in which little or no market activity exists, therefore requiring an entity to develop its own assumptions about the inputs that market participants would use in pricing.

The following table details financial assets and liabilities measured and recorded at fair value on a recurring basis:
 As of September 30, 2020 As of June 30, 2021
(in thousands) Balance Sheet Classification 
Level 1
 
Level 2
 
Level 3
 Total Balance Sheet Classification Level 1 Level 2 Level 3 Total
Assets                
Foreign currency exchange contracts Other current assets $
 $49,574
 $
 $49,574
 Other current assets $0—
 $36,488
 $0—
 $36,488
Liabilities                
Foreign currency exchange contracts Other current liabilities $
 $(41,563)
 $
 $(41,563)
 Other current liabilities $0—
 $(26,224) $0—
 $(26,224)
 As of December 31, 2019 As of December 31, 2020
(in thousands) Balance Sheet Classification 
Level 1
 
Level 2
 
Level 3
 Total Balance Sheet Classification Level 1 Level 2 Level 3 Total
Assets                    
Foreign currency exchange contracts Other current assets $
 $54,765
 $
 $54,765
 Other current assets $0—
 $80,879
 $0—
 $80,879
Liabilities                    
Foreign currency exchange contracts Other current liabilities $
 $(41,935) $
 $(41,935) Other current liabilities $0—
 $(65,905) $0—
 $(65,905)

Other Fair Value Disclosures


The carrying amounts of cash and cash equivalents, trade accounts receivable, trade accounts payable and short-term debt obligations approximate fair values due to their short maturities. The carrying values of the Company’s revolving credit agreements approximate fair values because interest is based on LIBOR that resets at various intervals of less than one year. The Company estimates the fair value of the Convertible Notes and Senior Notes using quoted prices in inactive markets for identical liabilities (Level 2). As of SeptemberJune 30, 2020,2021, the fair values of the Convertible Notes and Senior Notes were $642.6$633.3 million and $687.8$721.7 million, respectively, with carrying values of $448.3$460.1 million and $703.2$711.3 million, respectively.

(11)(12) SEGMENT INFORMATION

Euronet’s reportable operating segments have been determined in accordance with ASC Topic 280, Segment Reporting (“ASC 280”). The Company currently operates in the following 3 reportable operating segments:

1)Through the EFT Processing Segment, the Company processes transactions for a network of ATMs and POS terminals across Europe, the Middle East, Asia Pacific and the United States. The Company provides comprehensive electronic payment solutions consisting of ATM cash withdrawal services, ATM network participation, outsourced ATM and POS management solutions, credit and debit card outsourcing, dynamic currency conversion, domestic and international surcharges and other value added services. Through this segment, the Company also offers a suite of integrated electronic financial transaction software solutions for electronic payment and transaction delivery systems.
  1. Through the EFT Processing Segment, the Company processes transactions for a network of ATMs and POS terminals across Europe, the Middle East, Asia Pacific, the United States and Africa. The Company provides comprehensive electronic payment solutions consisting of ATM cash withdrawal services, ATM network participation, outsourced ATM and POS management solutions, credit and debit card outsourcing, dynamic currency conversion, domestic and international surcharges and other value added services. Through this segment, the Company also offers a suite of integrated electronic financial transaction software solutions for electronic payment and transaction delivery systems.

  2. Through the epay Segment, the Company provides distribution, processing and collection services for prepaid mobile airtime and other electronic payment products in Europe, the Middle East, Asia Pacific, the U.S. and South America. 

  3. Through the Money Transfer Segment, the Company provides global money transfer services under the brand names Ria, AFEX, IME, and xe. Ria, AFEX and IME provide global consumer-to-consumer money transfer services through a network of sending agents, Company-owned stores and Company-owned websites, disbursing money transfers through a worldwide correspondent network. xe offers account-to-account international payment services to high-income individuals and small-to-medium sized businesses. xe is also a provider of foreign currency exchange information. The Company also offers customers bill payment services, payment alternatives such as money orders and prepaid debit cards, comprehensive check cashing services, foreign currency exchange services and mobile top-up. Furthermore, xe provides cash management solutions and foreign currency risk management services to small-to-medium sized businesses. 
2)Through the epay Segment, the Company provides distribution, processing and collection services for prepaid mobile airtime and other electronic payment products in Europe, the Middle East, Asia Pacific, the U.S. and South America.
3)Through the Money Transfer Segment, the Company provides global money transfer services under the brand names Ria, AFEX Money Express, IME, and xe. Ria, AFEX Money Express and IME provide global consumer-to-consumer money transfer services through a network of sending agents, Company-owned stores and Company-owned websites, disbursing money transfers through a worldwide correspondent network. xe offers account-to-account international payment services to high-income individuals and small-to-medium sized businesses. xe is also a provider of foreign currency exchange information. The Company also offers customers bill payment services, payment alternatives such as money orders and prepaid debit cards, comprehensive check cashing services, foreign currency exchange services and mobile top-up. Furthermore, xe provides cash management solutions and foreign currency risk management services to small-to-medium sized businesses.

In addition, the Company accounts for non-operating activity, share-based compensation expense, certain intersegment eliminations and the costs of providing corporate and other administrative services in its administrative division, “Corporate Services, Eliminations and Other.” These services are not directly identifiable with the Company’s reportable operating segments.

The following tables present the Company’s reportable segment results for the three and ninesix months ended SeptemberJune 30, 20202021 and 2019:2020:
  For the Three Months Ended September 30, 2020
(in thousands) 
EFT
Processing
 epay 
Money
Transfer
 
Corporate
Services,
Eliminations
and Other
 Consolidated
Total revenues $144,062
 $198,939
 $323,092
 $(1,742)
 $664,351
Operating expenses:          
Direct operating costs 82,626
 149,993
 176,718
 (1,739)
 407,598
Salaries and benefits 25,182
 16,108
 52,035
 8,252
 101,577
Selling, general and administrative 8,577
 8,455
 36,601
 1,592
 55,225
Goodwill and acquired intangible assets impairment




1,467



1,467
Depreciation and amortization 21,516
 2,134
 8,645
 117
 32,412
Total operating expenses 137,901
 176,690
 275,466
 8,222
 598,279
Operating income (expense) $6,161
 $22,249
 $47,626
 $(9,964)
 $66,072
  For the Three Months Ended June 30, 2021
(in thousands) 
EFT
Processing
 epay 
Money
Transfer
 
Corporate Services,
Eliminations
and Other
 Consolidated
Total revenues $113,482
 $243,918
 $359,308
 $(2,022) $714,686
Operating expenses:          
Direct operating costs 82,681
 184,989
 205,164
 (2,018) 470,816
Salaries and benefits 24,098
 19,775
 62,710
 14,488
 121,071
Selling, general and administrative 9,799
 9,772
 38,326
 1,222
 59,119
Depreciation and amortization 22,240
 2,147
 9,026
 146
 33,559
Total operating expenses 138,818
 216,683
 315,226
 13,838
 684,565
Operating (loss) income $(25,336) $27,235
 $44,082
 $(15,860) $30,121

 
 
For the Three Months Ended June 30, 2020
(in thousands)
 
EFT
Processing
 
epay
 
Money
Transfer
 
Corporate Services,
Eliminations
and Other
 
Consolidated
Total revenues
 
$
78,488

 
$
187,563

 
$
262,863

 
$
(1,111)
 
$
527,803
Operating expenses:
 
 
 
 
 
 
 
 
 
 
Direct operating costs
 
62,465

 
144,056

 
144,589

 
(1,099)
 
350,011
Salaries and benefits
 
21,289

 
15,191

 
49,059

 
5,413

 
90,952
Selling, general and administrative 
 
9,515

 
8,635

 
33,172

 
1,993

 
53,315
Goodwill impairment
21,861

0—

82,693

0—

104,554
Depreciation and amortization 
 
19,934

 
1,651

 
8,577

 
80

 
30,242
Total operating expenses
 
135,064

 
169,533

 
318,090

 
6,387

 
629,074
Operating (loss) income
 
$
(56,576)
 
$
18,030

 
$
(55,227)
 
$
(7,498)
 
$
(101,271)
  For the Three Months Ended September 30, 2019
(in thousands) 
EFT
Processing
 epay 
Money
Transfer
 
Corporate
Services,
Eliminations
and Other
 Consolidated
Total revenues $316,188
 $191,071
 $280,837
 $(1,110) $786,986
Operating expenses:          
Direct operating costs 111,116
 145,410
 149,663
 (1,108) 405,081
Salaries and benefits 23,936
 15,188
 51,555
 10,675
 101,354
Selling, general and administrative 12,191
 8,838
 35,820
 1,866
 58,715
Depreciation and amortization 18,044
 1,572
 8,151
 79
 27,846
Total operating expenses 165,287
 171,008
 245,189
 11,512
 592,996
Operating income (expense) $150,901
 $20,063
 $35,648
 $(12,622) $193,990
  For the Six Months Ended June 30, 2021
(in thousands) 
EFT
Processing
 epay 
Money
Transfer
 
Corporate Services,
Eliminations
and Other
 Consolidated
Total revenues $200,558
 $486,221
 $684,208
 $(3,631) $1,367,356
Operating expenses:          
Direct operating costs 152,293
 367,622
 389,042
 (3,625) 905,332
Salaries and benefits 47,669
 39,144
 123,250
 26,676
 236,739
Selling, general and administrative 21,761
 18,792
 74,442
 2,900
 117,895
Depreciation and amortization 44,267
 4,271
 17,989
 293
 66,820
Total operating expenses  265,990
 429,829
 604,723
 26,244
 1,326,786
Operating (loss) income $(65,432) $56,392
 $79,485
 $(29,875) $40,570


  For the Nine Months Ended September 30, 2020
(in thousands) EFT Processing epay Money Transfer 
Corporate Services,
Eliminations and Other
 Consolidated
Total revenues  $368,375
 $559,413
 $852,189
 $(3,916) $1,776,061
Operating expenses:          
Direct operating costs 232,627
 424,123
 464,216
 (3,901) 1,117,065
Salaries and benefits 68,562
 46,996
 154,958
 23,253
 293,769
Selling, general and administrative 29,033
 25,928
 108,355
 6,017
 169,333
Goodwill and acquired intangible assets impairment

21,861



84,160



106,021
Depreciation and amortization 61,772
 5,629
 25,793
 276
 93,470
Total operating expenses 413,855
 502,676
 837,482
 25,645
 1,779,658
Operating income (expense) $(45,480)
 $56,737
 $14,707
 $(29,561) $(3,597)
 For the Nine Months Ended September 30, 2019
 
For the Six Months Ended June 30, 2020
(in thousands) EFT Processing epay Money Transfer 
Corporate Services,
Eliminations and Other
 Consolidated
 
EFT
Processing
 
epay
 
Money
Transfer
 
Corporate Services,
Eliminations
and Other
 
Consolidated
Total revenues $693,837
 $551,345
 $814,201
 $(3,021) $2,056,362
 
$
224,313

 
$
360,474

 
$
529,097

 
$
(2,174)
 
$
1,111,710
Operating expenses:          
 
 
 
 
 
 
 
 
 
 
Direct operating costs 300,460
 419,362
 435,901
 (2,998) 1,152,725
 
150,001

 
274,130

 
287,498

 
(2,162)
 
709,467
Salaries and benefits 64,706
 44,939
 155,424
 27,630
 292,699
 
43,380

 
30,888

 
102,923

 
15,001

 
192,192
Selling, general and administrative 32,022
 26,314
 96,660
 5,708
 160,704
 
20,456

 
17,473

 
71,754

 
4,425

 
114,108
Goodwill impairment
21,861

0—

82,693

0—

104,554
Depreciation and amortization 52,464
 5,113
 24,448
 228
 82,253
 
40,256

 
3,495

 
17,148

 
159

 
61,058
Total operating expenses 449,652
 495,728
 712,433
 30,568
 1,688,381
 
275,954

 
325,986

 
562,016

 
17,423

 
1,181,379
Operating income (expense) $244,185
 $55,617
 $101,768
 $(33,589) $367,981
Operating (loss) income
 
$
(51,641)
 
$
34,488

 
$
(32,919)
 
$
(19,597)
 
$
(69,669)

The following table presents the Company’s total assets by reportable segment:

 Total Assets as of
(in thousands)September 30, 2020 December 31, 2019
EFT Processing$1,503,385
 $1,914,144
epay812,444
 962,671
Money Transfer1,480,624
 1,560,136
Corporate Services, Eliminations and Other298,903
 220,715
   Total  $4,095,356
 $4,657,666
 Total Assets as of
(in thousands)June 30, 2021 December 31, 2020
EFT Processing$1,683,806
 $1,541,610
epay921,115
 1,135,204
Money Transfer1,677,741
 1,755,651
Corporate Services, Eliminations and Other156,421
 494,246
   Total  $4,439,083
 $4,926,711


18


The following table presents the Company's revenues disaggregated by segment and region. Sales and usage-based taxes are excluded from revenues. The Company believes disaggregation by segment and region best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factors. The disaggregation of revenues by segment and region is based on management's assessment of segment performance together with allocation of financial resources, both capital and operating support costs, on a segment and regional level. Both segments and regions benefit from synergies achieved through concentration of operations and are influenced by macro-economic, regulatory and political factors in the respective segment and region.

  
For the Three Months Ended June 30, 2021

For the Six Months Ended June 30, 2021
(in thousands) 
EFT
Processing
 epay 
Money
Transfer
 Total

EFT
Processing



epay


Money
Transfer



Total
Europe $73,109
 $160,560
 $149,606
 $383,275

$119,971

$325,468

$282,445

$727,884
North America 15,203
 34,601
 170,324
 220,128


29,669


68,442


322,626


420,737
Asia Pacific 25,035
 38,377
 26,524
 89,936


50,729


72,695


54,993


178,417
Other 135
 10,380
 12,854
 23,369


189


19,616


24,144


43,949
Eliminations  0—
 0—
 0—
 (2,022)

0—


0—


0—


(3,631)
Total $113,482
 $243,918
 $359,308
 $714,686

$200,558

$486,221

$684,208

$1,367,356


 
 
For the Three Months Ended June 30, 2020


For the Six Months Ended June 30, 2020

(in thousands)
 
EFT
Processing

 
epay

 
Money
Transfer

 
Total



EFT
Processing


epay


Money
Transfer


Total

Europe
 
$
44,927
 
$
122,675
 
$
98,730
 
$
266,332

$144,401

$237,952

$189,788

$572,141
North America
 
13,123
 
36,106
 
132,891
 
182,120


28,142


69,958


270,786


368,886
Asia Pacific
 
20,438
 
22,782
 
26,232
 
69,452


51,766


42,056


57,080


150,902
Other
 
0—
 
6,000
 
5,010
 
11,010


4


10,508


11,443


21,955
Eliminations
 
0—
 
0—
 
0—
 
(1,111)

0—


0—


0—


(2,174)
Total
 
$
78,488
 
$
187,563
 
$
262,863
 
$
527,803

$224,313

$360,474

$529,097

$1,111,710
















  
For the Three Months Ended September 30, 2020

For the Nine Months Ended September 30, 2020
(in thousands) 
EFT
Processing
 epay 
Money
Transfer
 Total

EFT
Processing



epay


Money
Transfer



Total
Europe $107,182
 $131,330
 $127,399
 $365,911

$251,583

$368,101

$317,187

$936,871
North America 14,318
 32,645
 152,195
 199,158


42,461


102,603


422,980


568,044
Asia Pacific 22,562
 26,679
 34,036
 83,277


74,327


69,916


91,116


235,359
Other 
 8,285
 9,462
 17,747


4


18,793


20,906


39,703
Eliminations 
 
 
 (1,742)











(3,916)
Total $144,062
 $198,939
 $323,092
 $664,351

$368,375

$559,413

$852,189

$1,776,061


For the Three Months Ended September 30, 2019
For the Nine Months Ended September 30, 2019
(in thousands) 
EFT
Processing
 epay 
Money
Transfer
 Total

EFT
Processing



epay


Money
Transfer



Total
Europe $274,313
 $130,602
 $94,625
 $499,540

$574,620

$368,830

$273,760

$1,217,210
North America 8,717
 37,218
 147,989
 193,924


24,880


114,614


428,349


567,843
Asia Pacific 33,153
 19,039
 31,575
 83,767


94,317


55,333


93,865


243,515
Other 5
 4,212
 6,648
 10,865


20


12,568


18,227


30,815
Eliminations 

 

 

 (1,110)










(3,021
)
Total  $316,188
 $191,071
 $280,837
 $786,986

$693,837

$551,345

$814,201

$2,056,362

(1213) INCOME TAXES


The Company'sOur effective income tax rate was 27.258.9% and (55.9)99.9% for the three and ninesix months ended June 30, 2021,September 30, 2020, respectively, compared to 21.2%(8.4)% and 26.0%(11.1)% for the three and ninesix months ended SeptemberJune 30, 2019, respectively2020, respectively.. The Company's Our effective income tax rate for the three and ninesix months ended SeptemberJune 30, 20202021 was higher than the applicable statutory income tax rate of 21% primarily dueas a result of certain foreign earnings being subject to higher local statutory tax rates, the non-deductible goodwill impairment charge during the second quarternon-recognition of 2020tax benefits from losses in certain foreign countries where we have a limited history of profitable earnings and as a result of an increase in the valuation allowance in certain jurisdictions relating to the reversal of tax benefits recognized in the first quarter of 2021 for continuing net operating losses. Our effective income tax rate for the three and six months ended June 30, 2020 was different than the applicable statutory income tax rate of 21% primarily due to the non-deductible goodwill impairment charge during the second quarter of 2020 and as a result of an increase in the valuation allowance in certain jurisdictions relating to the reversal of tax benefits recognized in the first quarter of 2020 for net operating losses in those jurisdictions which have a limited history of profitable earnings. The Company's effective income tax rate for the three and nine months ended September 30, 2019 was higher than the applicable statutory income tax rate of 21% largely because of the application to the Company of the global intangible low-taxed income ("GILTI") tax provision and certain foreign earnings of the Company being subject to higher local statutory income tax rates.

(13)(14) COMMITMENTS


As of SeptemberJune 30, 2020,2021, the Company had $71.7$89.6 million of stand-by letters of credit/bank guarantees issued on its behalf, of which $46.9$59.5 million are outstanding under the Credit Facility. The remaining stand-by letters of credit/bank guarantees are collateralized by $4.1$3.8 million of cash deposits held by the respective issuing banks.
Under certain circumstances, Euronet grants guarantees in support of obligations of subsidiaries. As of SeptemberJune 30, 2020,2021, the Company had granted off balance sheet guarantees for cash in various ATM networks amounting to $12.1$11.7 million over the terms of the cash supply agreements and performance guarantees amounting to approximately $36.3$37.6 million over the terms of agreements with the customers.

1918


From time to time, the Company enters into agreements with commercial counterparties that contain indemnification provisions, the terms of which may vary depending on the negotiated terms of each respective agreement. The amount of such potential obligations is generally not stated in the agreements. Euronet's liability under such indemnification provisions may be mitigated by relevant insurance coverage and may be subject to time and materiality limitations, monetary caps and other conditions and defenses. Such indemnification obligations include the following:
  • In connection with contracts with financial institutions in the EFT Processing Segment, the Company is responsible for damage to ATMs and theft of ATM network cash. As of SeptemberJune 30, 2020,2021, the balance of such cash used in the Company's ATM networks for which the Company was responsible was approximately $506$702 million. The Company maintains insurance policies to mitigate this exposure;

  • In connection with contracts with financial institutions in the EFT Processing Segment, the Company is responsible for losses suffered by its customers and other parties as a result of the breach of its computer systems, including in particular, losses arising from fraudulent transactions made using information stolen through its processing systems. The Company maintains insurance policies to mitigate this exposure;

  • In connection with the license of proprietary systems to customers, the Company provides certain warranties and infringement indemnities to the licensee, which generally warrant that such systems do not infringe on intellectual property owned by third parties and that the systems will perform in accordance with their specifications;

  • Euronet has entered into purchase and service agreements with vendors and consulting agreements with providers of consulting services, pursuant to which the Company has agreed to indemnify certain of such vendors and consultants, respectively, against third-party claims arising from the Company’s use of the vendor’s product or the services of the vendor or consultant;

  • In connection with acquisitions and dispositions of subsidiaries, operating units and business assets, the Company has entered into agreements containing indemnification provisions, which can be generally described as follows: (i) in connection with acquisitions of operating units or assets made by Euronet, the Company has agreed to indemnify the seller against third party claims made against the seller relating to the operating unit or asset and arising after the closing of the transaction, and (ii) in connection with dispositions made by Euronet, Euronet has agreed to indemnify the buyer against damages incurred by the buyer due to the buyer’s reliance on representations and warranties relating to the subject subsidiary, operating unit or business assets in the disposition agreement if such representations or warranties were untrue when made; and

  • Euronet has entered into agreements with certain third parties, including banks that provide fiduciary and other services to Euronet or to the Company’s benefit plans. Under such agreements, the Company has agreed to indemnify such service providers for third-party claims relating to carrying out their respective duties under such agreements.

The Company is also required to meet minimum capitalization and cash requirements of various regulatory authorities in the jurisdictions in which the Company has money transfer operations. The Company has obtained surety bonds in compliance with money transfer licensing requirements of the applicable governmental authorities.

To date, the Company is not aware of any significant claims made by the indemnified parties or third parties to guarantee agreements with the Company and, accordingly, no liabilities were recorded as of SeptemberJune 30, 20202021 or December 31, 2019.2020.

(1415) LITIGATION AND CONTINGENCIES


From time to time, the Company is a party to legal or regulatory proceedings arising in the ordinary course of its business. Currently, there are no legal proceedings or regulatory findings that management believes, either individually or in the aggregate, would have a material adverse effect on the Company's consolidated financial condition or results of operations. In accordance with U.S. GAAP, the Company records a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular case. 

2019


(15)
(16) LEASES

 

The Company enters into operating leases for ATM sites, office spaces, retail stores and equipment. The Company's finance leases are immaterial. Right of use assets and lease liabilities are recognized at the lease commencement date based on the present value of the lease payments over the lease terms. 

The present value of lease payments is determined using the incremental borrowing rate based on information available at the lease commencement date. The Company recognizes lease expense for these leases on a straight-line basis over the lease term.

Most leases include an option to renew, with renewal terms that can extend the lease terms. The exercise of lease renewal options is at the Company’s sole discretion. The depreciable life of assets and leasehold improvements are limited by the expected lease terms. The Company also has a unilateral termination right for most of the ATM site leases. TheSince the Company evaluated the likelihood of exercising the renewal and termination options beginning with the adoption of the new accounting lease standard on January 1, 2019, concluding 1) the options wereis not reasonably certain to be exercised and thus were not considered in determining the lease terms, and associated payment impacts were excluded from lease payments and 2) termination options were reasonably certain not to be exercised and therefore the stated lease payment schedule of the lease was used to determine the lease term.

During the second quarter of 2020, the impact of the COVID-19 pandemic was a significant event that caused a significant change in circumstances and business plans to manage our portfolio of ATM leases. Specifically we downsized, through the exercise of termination clauses and the reduction of monthly costs by renegotiating payment terms of our ATM leases. The Company's execution of the business plan to renegotiate terms and downsize the portfolio of ATM leases constituted a reassessment event during the second quarter of 2020. The reassessment event required the Company to reevaluate the accounting for the portfolio of ATM leases, including lease terms. Due to the recent increased frequency of ATM site lease terminations, modifications, and greater unpredictability whether or not future lease terminations will be exercised, the Company is no longer able to conclude that termination options, are reasonably certain not to be exercised. This reassessment conclusion impacts the lease term evaluation, instead of determining the lease term based on the stated lease payment schedule of the lease, now the lease term will be evaluated when the Company has the contractual ability to terminate the lease (most leases allow for a termination upon advance notice of between 30 and 90 days). As a result of the lease term reassessment,p$211.9 million of right of use assets and $211.9 million lease liabilities were reassessed to have a term shorter than 12 months, thus were subject to the short-term lease exemption and removed from the balance sheet beginning June 30, 2020. New, amended, and modified ATM site leases with termination options exercisable within 12 months will be excluded from the right of use lease asset and lease liability balances in the future.

Paymentsayments for ATM site leases with termination options subject to the short-term lease exemption are expensed in the period incurred. The short-termincurred and corresponding leases are excluded from the right of use lease expense for the three months ended September 30, 2020 reasonably reflects the Company’s short-termasset and lease commitments. liability balances. Certain of the Company's lease agreements include variable rental payments based on revenues generated from the use of the leased location and certain leases include rental payments adjusted periodically for inflation. Variable lease payments are recognized when the event, activity or circumstance in the lease agreement on which those payments are assessed occurs and are excluded from the right of use assets and lease liabilities balances. The lease agreements do not contain any material residual value guarantees or material restrictive covenants.

Future minimum lease payments

Future minimum lease payments under non-cancelable operating leases (with initial lease terms in excess of one year) as of SeptemberJune 30, 20202021 are:
As of September 30, 2020As of June 30, 2021
Maturity of Lease Liabilities (in thousands)
Operating Leases (1)
Operating Leases (1)
Remainder of 2020
$12,782
2021
43,626
Remainder of 2021
$24,415
2022
32,544
43,882
2023
22,780
33,890
2024
15,136
25,040
2025
17,766
Thereafter35,185
35,016
Total lease payments$162,053
$180,009
Less: imputed interest
(3,458
)(4,307)
Present value of lease liabilities$158,595
$175,702

(1)  Operating lease payments reflect the Company's current fixed obligations under the operating lease agreements. Certain ATM site leases contain termination options that grant the Company the option to terminate the lease prior to the stated term of the agreement. The Company includes the future minimum lease payments for these ATM site leases only to the extent that the termination option is not reasonably certain to be exercised.

Lease expense recognized in the Consolidated Statements of Income is summarized as follows:












Lease Expense 
(in thousands)
Income Statement Classification
Three Months Ended
September 30, 2020


Three Months Ended
September 30, 2019


Nine Months Ended September 30, 2020



Nine Months Ended September 30, 2019


Operating lease expenseSelling, general and administrative and Direct operating costs
$
14,694

$
35,068


$68,927
$98,641
Short-term and variable lease expenseSelling, general and administrative and Direct operating costs
 26,429


12,653

47,390

31,541
Total lease expense 
$
41,123

$
47,721


$116,317
$130,182
Lease Expense 
(in thousands)
Income Statement Classification
Three Months Ended
June 30, 2021

Three Months Ended
June 30, 2020

Six Months Ended
June 30, 2021

Six Months Ended
June 30, 2020

Operating lease expenseSelling, general and administrative and Direct operating costs
$14,146
$21,045
$
28,004
$54,233
Short-term and variable lease expense Selling, general and administrative and Direct operating costs

26,921

12,281
 
49,471

20,961
Total lease expense 
$41,067
$33,326
$
77,475
$75,194

Other information about lease amounts recognized in the consolidated financial statements is summarized as follows:
Lease Term and Discount Rate of Operating Leases As of SeptemberJune 30, 20202021
Weighted- average remaining lease term (years) 5.2
Weighted- average discount rate 2.22.3%


The following table presents supplemental cash flow and non-cash information related to leases.






Other Information (in thousands)
 
Nine Months Ended
September 30, 2020

Nine Months Ended
September 30, 2019

 
Six Months Ended
June 30, 2021

Six Months Ended
June 30, 2020

Cash paid for amounts included in the measurement of lease liabilities (a)
 $66,402

$97,209
 $26,321

$53,869
Supplemental non-cash information on lease liabilities arising from obtaining ROU assets:  



  

ROU assets obtained in exchange for new operating lease liabilities $64,149

$176,104
 $49,270

$52,764
(a) Included in Net cash provided by operating activities on the Company's Consolidated Statements of Cash Flows.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The terms "Euronet," the "Company," "we" and "us" as used herein refer to Euronet Worldwide, Inc. and its subsidiaries.

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This report contains statements that constitute forward-looking statements within the meaning of section 27A of the Securities Act of 1933 and section 21E of the Securities Exchange Act of 1934 (“Exchange Act”). Generally, the words "believe," "expect," "anticipate," "intend," "estimate," "will" and similar expressions identify forward-looking statements. However, the absence of these words or similar expressions does not mean the statement is not forward-looking. All statements other than statements of historical facts included in this document are forward-looking statements, including, but not limited to, statements regarding the following:
our business plans and financing plans and requirements;
trends affecting our business plans and financing plans and requirements;

  • trends affecting our business plans and financing plans and requirements;
  • trends affecting our business;
  • the adequacy of capital to meet our capital requirements and expansion plans;
  • the assumptions underlying our business plans;
  • our ability to repay indebtedness;
  • our estimated capital expenditures;
  • the potential outcome of loss contingencies;
  • our expectations regarding the closing of any pending acquisitions;
  • business strategy;
  • government regulatory action;
  • the expected effects of changes in laws or accounting standards;
  • the impact of the COVID-19 pandemic on our results of operations and financial position;
  • technological advances; and
  • projected costs and revenues.
  • the effect of the COVID-19 pandemic on our business;
    trends affecting our business;
    the adequacy of capital to meet our capital requirements and expansion plans;
    the assumptions underlying our business plans;
    our ability to repay indebtedness;
    our estimated capital expenditures;
    the potential outcome of loss contingencies;
    our expectations regarding the closing of any pending acquisitions;
    business strategy;
    government regulatory action;
    the expected effects of changes in laws or accounting standards;
    technological advances; and
    projected costs and revenues.

    Although we believe that the expectations reflected in these forward-looking statements are reasonable, we can give no assurance that these expectations will prove to be correct.


    Investors are cautioned that any forward-looking statements are not guarantees of future performance and involve risks and uncertainties. Actual results may materially differ from those in the forward-looking statements as a result of various factors, including, but not limited to, the effect of the COVID-19 pandemic on our business; conditions in world financial markets and general economic conditions, including impacts from the COVID-19 pandemic; the speed and effectiveness of rollouts for vaccines and treatments for COVID-19;  the effects in Europe of the negotiations related to the United Kingdom'sU.K.'s departure from the European Union (E.U.),E.U. and economic conditions in specific countries and regions; technological developments affecting the market for our products and services; our ability to successfully introduce new products and services; foreign currency exchange rate fluctuations; the effects of any breach of our computer systems or those of our customers or vendors, including our financial processing networks or those of other third parties; interruptions in any of our systems or those of our vendors or other third parties; our ability to renew existing contracts at profitable rates; changes in fees payable for transactions performed for cards bearing international logos or over switching networks such as card transactions on ATMs; the impact of changes in rules imposed by international card organizations such as Visa and Mastercard on card transactions on ATMs, including reductions in ATM interchange fees, restrictions on the ability to apply direct access fees, the ability to offer DCC transactions on ATMs, and increases in fees charged on DCC transactions; the impact of changes in laws and regulations affecting the profitability of our services, including regulation of DCC transactions or ATM access fees by the E.U.; our ability to comply with increasingly stringent regulatory requirements, including anti-money laundering, anti-terrorism, anti-bribery, sanctions, consumer and data protection and the E.U.'sEuropean Union's General Data PrivacyProtection Regulation and the ServicesSecond Revised Payment Service Directive ("PSD2") requirements; changes in laws and regulations affecting our business, including tax and immigration laws and any laws regulating payments, including DCC transactions;transactions, changes in our relationships with, or in fees charged by, our business partners; competition; the outcome of claims and other loss contingencies affecting Euronet; general economic, financial and market conditions and the duration and extent of any economic downturns related to the COVID-19 pandemic or future events; the cost of borrowing, availability of credit and terms of and compliance with debt covenants; and renewal of sources of funding as they expire and the availability of replacement funding; the outlook for markets we serve;funding and those factors referred to above and as set forth and more fully described in Part I, Item 1A — Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 20192020 and Part II, Item 1A of our Quarterly Report on Form 10-Q for the period ended June 30, 2020.. Our Annual Report on Form 10-K is available on the SEC's EDGAR website at www.sec.gov, and copies may also be obtained by contacting the Company. Any forward-looking statements made in this Form 10-Q speak only as of the date of this report. Except as required by law, we do not intend, and do not undertake any obligation, to update any forward-looking statements to reflect future events or circumstances after the date of such statements.

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    Table of Contents
    OVERVIEW

    COMPANY OVERVIEW, GEOGRAPHIC LOCATIONS AND PRINCIPAL PRODUCTS AND SERVICES


    Euronet is a leading electronic payments provider. We offer payment and transaction processing and distribution solutions to financial institutions, retailers, service providers and individual consumers. Our primary product offerings include comprehensive ATM, POS,Automated Teller Machine ("ATM"), point-of-sale ("POS"), card outsourcing, card issuing and merchant acquiring services, software solutions, electronic distribution of prepaid mobile airtime and other electronic payment products, foreign currency exchange services and global money transfer services. We operate in the following three segments:

    The EFT Processing Segment, which processes transactions for a network of 43,956 ATMs and approximately 324,000 POS terminals across Europe, the Middle East, Asia Pacific, and the United States. We provide comprehensive electronic payment solutions consisting of ATM cash withdrawal and deposit services, ATM network participation, outsourced ATM and POS management solutions, credit and debit card outsourcing, DCC, and other value added services. Through this segment, we also offer a suite of integrated electronic financial transaction software solutions for electronic payment and transaction delivery systems.
    The epay Segment, which provides distribution, processing and collection services for prepaid mobile airtime and other electronic content. We operate a network of approximately 717,000 POS terminals providing electronic processing of prepaid mobile airtime top-up services and other electronic content in Europe, the Middle East, Asia Pacific, the United States and South America. We also provide vouchers and physical gift fulfillment services in Europe.
    The Money Transfer Segment, which provides global consumer-to-consumer money transfer services, primarily under the brand names Ria, AFEX Money Express, IME and xe and global account-to-account money transfer services under the brand name xe. We offer services under the brand names Ria, AFEX Money Express and IME through a network of sending agents, Company-owned stores (primarily in North America, Europe and Malaysia) and our websites (riamoneytransfer.com and online.imeremit.com), disbursing money transfers through a worldwide correspondent network that includes approximately 447,000 locations. xe is a provider of foreign currency exchange information and offers money transfer services on its currency data websites (xe.com and x-rates.com). In addition to money transfers, we also offer customers bill payment services (primarily in the U.S.), payment alternatives such as money orders and prepaid debit cards, comprehensive check cashing services for a wide variety of issued checks, along with competitive foreign currency exchange services and prepaid mobile top-up. Through our xe brand, we offer cash management solutions and foreign currency risk management services to small-to-medium sized businesses.
    We have six processing centers in Europe, five in Asia Pacific and two in North America. We have 36 principal offices in Europe, 14 in Asia Pacific, 10 in North America, three in the Middle East, two in South America and one in Africa. Our executive offices are located in Leawood, Kansas, USA. With approximately 70%72% of our revenues denominated in currencies other than the U.S. dollar, any significant changes in foreign currency exchange rates will likely have a significant impact on our results of operations (for a further discussion, see Item 1A - Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2019)2020).

    SOURCES OF REVENUES AND CASH FLOW


    Euronet earns revenues and income primarily from ATM management fees, transaction fees, commissions and foreign currency exchange margin. Each operating segment’s sources of revenues are described below.


    EFT Processing Segment — Revenues in the EFT Processing Segment, which represented approximately 22% 16% and 21% 15% of total consolidated revenues for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, are derived from fees charged for transactions made by cardholders on our proprietary network of ATMs, fixed management fees and transaction fees we charge to customers for operating ATMs and processing debit and credit cards under outsourcing and cross-border acquiring agreements, foreign currency exchange margin on DCC transactions, domestic and international surcharge, foreign currency dispensing and other value added services such as advertising, prepaid telecommunication recharges, bill payment, and money transfers provided over ATMs. Revenues in this segment are also derived from cardless payment, banknote recycling, tax refund services, license fees, professional services and maintenance fees for proprietary application software and sales of related hardware.


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    Table of Contents

    epay Segment — Revenues in the epay Segment, which represented approximately 3430% and 3135% of total consolidated revenues for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, are primarily derived from commissions or processing fees received from mobile phone operators for the processing and distribution of prepaid mobile airtime and commissions earned from the distribution of other electronic content, vouchers, and physical gifts. The proportion of epay Segment revenues earned from the distribution of prepaid mobile phone time compared with other electronic products has decreased over time, and digital media content now produces approximately 65%68% of epay Segment revenues. Other electronic content offered by this segment includes digital content such as music, games and software, as well as other products, including mobile wallets, prepaid long distance calling card plans, prepaid Internet plans, prepaid debit cards, gift cards, vouchers, transport payments, lottery payments, bill payment and money transfer.

    Money Transfer Segment — Revenues in the Money Transfer Segment, which represented approximately 49% and 48%50% of total consolidated revenues for both the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, aarere primarily derived from transaction fees, as well as the margin earned from purchasing foreign currency at wholesale exchange rates and selling the foreign currency to customers at retail exchange rates. We have a sending agent network in place comprised of agents, customer service representatives, Company-owned stores, primarily in North America, Europe and Malaysia, and Ria, IME and xe branded websites, along with a worldwide network of correspondent agents, consisting primarily of financial institutions in the transfer destination countries. Sending and correspondent agents each earn fees for cash collection and distribution services, which are recognized as direct operating costs at the time of sale.

    The Company offersWe offer a money transfer product called Walmart-2-Walmart Money Transfer Service which allows customers to transfer money to and from Walmart stores in the U.S. Our Ria business executes the transfers with Walmart serving as both the sending agent and payout correspondent. Ria earns a lower margin from these transactions than its traditional money transfers; however, the arrangement has added a significant number of transactions to Ria's business. The agreement with Walmart establishes Ria as the only party through which Walmart will sell U.S. domestic money transfers branded with Walmart marks. The agreement is effective until April 2023. Thereafter, it will automatically renew for subsequent one year terms unless either party provides notice to the contrary. The agreement imposes certain obligations on each party, the most significant being service level requirements by Ria and money transfer compliance requirements by Walmart. Any violation of these requirements by Ria could result in an obligation to indemnify Walmart or termination of the contract by Walmart. However, the agreement allows the parties to resolve disputes by mutual agreement without termination of the agreement.

    Corporate Services, Eliminations and Other— In addition to operating in our principal operating segments described above, our “Corporate Services, Eliminations and Other” category includes non-operating activity, certain inter-segment eliminations and the cost of providing corporate and other administrative services to the operating segments, including most share-based compensation expense. These services are not directly identifiable with our reportable operating segments. 


    Opportunities and Challenges


    Our expansion plansThe global product markets in which we operate are large and fragmented, which poses both opportunities are focusedand challenges for our technology to disrupt new and existing competition. As an organization, our focus is on eight primary areas:
    increasing the number of ATMs and cash deposit terminals in our independent ATM networks;
    increasing transactions processed on our network of owned and operated ATMs and POS devices;
    signing new outsourced ATM and POS terminal management contracts;
    expanding value added services and other products offered by our EFT Processing Segment, including the sale of DCC, acquiring and other prepaid card services to banks and retailers;
    expanding our epay processing network and portfolio of digital content;
    expanding our money transfer services, cross-currency payments products and bill payment network;
    expanding our cash management solutions and foreign currency risk management services; and
    developing our credit and debit card outsourcing business.
    EFT Processing Segment — The continued expansionincreasing our market presence through both physical (ATMs, POS terminals, company stores and developmentagent correspondents) and digital assets and providing new and improved products and services for customers through all of our EFT Processing Segment business will depend on various factors including, but not necessarily limited to, the following:
    the impact of competition by banks and other ATM operators and service providers in our current target markets;
    the demand for our ATM outsourcing services in our current target markets;
    our ability to develop products or services, including value added services, to drive increases in transactions and revenues;
    the expansion of our various business lines in markets where we operate and in new markets;
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    our entry into additional card acceptance and ATM management agreements with banks;
    our ability to obtain required licenses in markets we intend to enter or expand services;
    our ability to enter into sponsorship agreements where our licenses are not applicable;
    our ability to enter into and renew ATM network cash supply agreements with financial institutions;
    the availability of financing for expansion;
    our ability to efficiently install ATMs contracted under newly awarded outsourcing agreements;
    our ability to renew existing contracts at profitable rates;
    our ability to maintain pricing at current levels or mitigate price reductions in certain markets;
    the impact of changes in rules imposed by international card organizations such as Visa and Mastercard on card transactions on ATMs, including reductions in ATM interchange fees, restrictions on the ability to apply direct access fees, the ability to offer DCC transactions on ATMs, and increases in fees charged on DCC transactions;
    the impact of changes in laws and regulations affecting the profitability of our services, including regulation of DCC transactions by the E.U.;
    the impact of overall market trends on ATM transactions in our current target markets;
    our ability to expand and sign additional customers for the cross-border merchant processing and acquiring business;
    the continued development and implementation of our software products and their ability to interact with other leading products; and
    the duration and severity of the COVID-19 pandemic may limit access to ATM locations, create consumer fear regarding contracting the virus by touching ATM screens, keyboards or cash, impact consumer cross-border travel habits and reduce high margin cross-border transactions.

    We consistently evaluate and add prospects to our list of potential ATM outsource customers. However, we cannot predict thechannels, which may in turn drive an increase or decrease in the number of ATMstransactions on our networks. Each of these opportunities also presents us with challenges, including differentiating our portfolio of products and services in highly competitive markets, the successful development and implementation of our software products and access to financing for expansion. 
    Software products are an integral part of our product lines, and our investment in research, development, delivery and customer support reflects our ongoing commitment to an expanded customer base.
    epay Segment — The continued expansion and development of the epay Segment business will depend on various factors, including, but not necessarily limited to, the following:
    our ability to maintain and renew existing agreements, and to negotiate new agreements in additional markets with mobile operators, digital content providers, agent financial institutions and retailers;
    our ability to use existing expertise and relationships with mobile operators, digital content providers and retailers to our advantage;
    the continued use of third-party providers such as ourselves to supply electronic processing solutions for existing and additional digital content;
    the development of mobile phone networks in the markets in which we do business and the increase in the number of mobile phone users;
    the overall pace of growth in the prepaid mobile phone and digital content market, including consumer shifts between prepaid and postpaid services;
    our market share of the retail distribution capacity;
    the development of new technologies that may compete with POS distribution of prepaid mobile airtime and other products;
    2624

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    the level of commission that is paid to the various intermediaries in the electronic payment distribution chain;
    our ability to fully recover monies collected by retailers;
    our ability to add new and differentiated products in addition to those offered by mobile operators;
    our ability to develop and effectively market additional value added services;
    our ability to take advantage of cross-selling opportunities with our EFT Processing and Money Transfer Segments, including providing money transfer services through our distribution network;
    the availability of financing for further expansion; and
    the duration and severity of the COVID-19 pandemic may limit access to POS merchant locations, our ability to maintain and grow our relationships with digital content providers that are experiencing increased demand due to the COVID-19 pandemic, and increase our credit risk as many of our merchants may be closed from time to time as nonessential services.

    In all of the

    27

    Tablechanges in unbanked populations across the globe. Foreign regulations that impact cross-border migration patternsand the money transfer markets can significantly impact our ability to grow the number of Contents

    Money Transfer Segment — The continued expansion and development oftransactions on our Money Transfer Segment business will depend on various factors, including, but not necessarily limited to, the following:network.
    the continued growth in worker migration and employment opportunities;
    the mitigation of economic and political factors that have had an adverse impact on money transfer volumes, such as changes in the economic sectors in which immigrants work and the developments in immigration policies in the countries in which we operate;
    the continuation of the trend of increased use of electronic money transfer and bill payment services among high-income individuals, immigrant workers and the unbanked population in our markets;
    our ability to maintain our agent and correspondent networks;
    our ability to offer our products and services or develop new products and services at competitive prices to drive increases in transactions;
    the development of new technologies that may compete with our money transfer network, and our ability to acquire, develop and implement new technologies;
    the expansion of our services in markets where we operate and in new markets;
    our ability to strengthen our brands;
    our ability to fund working capital requirements;
    our ability to recover from agents funds collected from customers and our ability to recover advances made to correspondents;
    our ability to maintain compliance with the regulatory requirements of the jurisdictions in which we operate or plan to operate;
    our ability to take advantage of cross-selling opportunities with our epay Segment, including providing prepaid services through our stores and agents worldwide;
    our ability to leverage our banking and merchant/retailer relationships to expand money transfer corridors to Europe, Asia and Africa, including high growth corridors to Central and Eastern European countries;
    the availability of financing for further expansion;
    the ability to maintain banking relationships necessary for us to service our customers;

    our ability to successfully expand our agent network in Europe using our payment institution licenses under the Second Payment Services Directive ("PSD2") and using our various licenses in the United States;

    our ability to provide additional value-added products under the xe brand; and
    the duration and severity of the COVID-19 pandemic impact on worker migration and employment opportunities, the ability of our customers to access agent network locations due to government ordered business closures, and the potential for an increase in credit risk and customer agent receivable defaults.

    For all segments, our continued expansion may involve additional acquisitions that could divert our resources and management time and require integration of new assets with our existing networks and services. Our ability to effectively manage our growth has required us to expand our operating systems and employee base, particularly at the management level, which has added incremental operating costs. An inability to continue to effectively manage expansion could have a material adverse effect on our business, growth, financial condition or results of operations. Inadequate technology and resources would impair our ability to maintain current processing technology and efficiencies, as well as deliver new and innovative services to compete in the marketplace.


    COVID-19

    The outbreak of the COVID-19 (coronavirus) pandemic has resulted in varying degrees of border and business closures, travel restrictions and other social distancing orders in most of the countries where we operate during the three and six months ended June 30, 2021 and 2020. These types of orders were first put into effect in late February 2020 or early March 2020. As the number and rate of new cases has fluctuated in various locations around the global, the closures, restrictions and other social distancing orders have been modified, rescinded and/or re-imposed. Some version of these orders remains in almost every location in which we operate. Although vaccines for COVID-19 are becoming widely available in the U.S. and parts of Europe, their availability is still limited in many parts of the world where we operate. In addition, the rate of acceptance and long term effectiveness of the vaccines, especially against new variants, are still unknown. The EFT Segment has experienced declines in certain transaction volumes due to these restrictions, especially high-margin cross-border transactions. The epay Segment has experienced the impacts of consumer movement restrictions in certain markets, while other markets have been positively impacted where we have a higher mix of digital distribution or a higher concentration of retailers that are deemed essential and have remained open during the pandemic. The Money Transfer Segment continues to be impacted by the pandemic-related restrictions in certain markets that limit customers' ability to access our network of company-owned stores and agents. 

    In response to the COVID-19 pandemic driven impacts, we implemented several key measures to offset the impact across the business, including renegotiating certain third party contracts, reducing travel, decreasing capital expenditures, and increasing the number of seasonal ATM deactivations (placing them in dormancy status, terminating, or re-negotiating) in more sites and more markets.

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    SEGMENT SUMMARY RESULTS OF OPERATIONS


    Revenues and operating income by segment for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 are summarized in the tables below:

      
    Revenues for the Three Months Ended 
    June 30,
     Year-over-Year Change

    Revenues for the Six Months Ended

     June 30,


    Year-over-Year Change
    (dollar amounts in thousands) 2021 2020 
    Increase
    (Decrease)
    Amount
     
    Increase
    (Decrease)
    Percent

    2021

    2020


    Increase
    (Decrease)
    Amount

    Increase
    (Decrease)
    Percent

    EFT Processing $
    113,482
     $
    78,488
     $
    34,994
     
    45
    %
    $200,558
    $224,313
    $(23,755)(11)%
    epay 
    243,918
     
    187,563
     
    56,355
     
    30
    %

    486,221

    360,474

    125,747
    35%
    Money Transfer  
    359,308
     
    262,863
     
    96,445
     
    37
    %

    684,208

    529,097

    155,111
    29%
    Total  
    716,708
     
    528,914
     
    187,794
     
    36
    %

    1,370,987

    1,113,884

    257,103
    23
    %
    Corporate services, eliminations and other 
    (2,022
    )
    (1,111
    )
    (911
    )
    82
    %

    (3,631)
    (2,174)
    (1,457)67
    %
    Total $
    714,686
     $
    527,803
     $
    186,883
     
    35
    %
    $1,367,356
    $1,111,710
    $255,646
    23%
      
    Operating (Loss) Income for the Three Months Ended June 30,
     Year-over-Year Change
    Operating (Loss) Income for the Six Months Ended June 30,

    Year-over-Year Change
    (dollar amounts in thousands) 2021 2020 
    Increase
    (Decrease)
    Amount
     
    Increase
    (Decrease)
    Percent

    2021
    2020

    Increase
    (Decrease)
    Amount

    Increase
    (Decrease)
    Percent

    EFT Processing $
    (25,336
    )$
    (56,576
    )$
    31,240
     
    (55)
    %
    $(65,432)$(51,641)$(13,791)27%
    epay 
    27,235
     
    18,030
     
    9,205
     
    51
    %

    56,392

    34,488

    21,904
    64%
    Money Transfer  
    44,082
     
    (55,227
    )
    99,309
     
    (180)
    %

    79,485

    (32,919)
    112,404
    (341)%
    Total 
    45,981
     
    (93,773
    )
    139,754
     
    (149)
    %

    70,445

    (50,072)
    120,517
    (241)
    %
    Corporate services, eliminations and other 
    (15,860
    )
    (7,498
    )
    (8,362
    )
    112
    %

    (29,875)
    (19,597)
    (10,278)52
    %
    Total $
    30,121
     $
    (101,271
    )$
    131,392
     
    (130)
    %
    $40,570
    $(69,669)$110,239
    (158)%
      
    Revenues for the Three Months Ended September 30,
     Year-over-Year Change
    Revenues for the Nine Months Ended September 30,

    Year-over-Year Change
    (dollar amounts in thousands) 
    2020
     
    2019
     
    Increase
    (Decrease)
    Amount
     
    Increase
    (Decrease)
    Percent


    2020


    2019


    Increase
    (Decrease)
    Amount


    Increase
    (Decrease)
    Percent

    EFT Processing $
    144,062

     $
    316,188

     $
    (172,126)

     
    (54)
    %
    $368,375

    $693,837

    $(325,462)

    (47)%
    epay 
    198,939

     
    191,071

     
    7,868
     
    4
    %

    559,413


    551,345


    8,068

    1%
    Money Transfer  
    323,092

     
    280,837

     
    42,255

     
    15
    %

    852,189


    814,201


    37,988

    5%
    Total 
    666,093

     
    788,096

     
    (122,003)

     
    (15)
    %

    1,779,977


    2,059,383


    (279,406)

    (14)
    %
    Corporate services, eliminations and other 
    (1,742)
     
    (1,110)
     
    (632)
     
    57
    %

    (3,916)


    (3,021)


    (895)

    30
    %
    Total $
    664,351

     $
    786,986

     $
    (122,635)

     
    (16)
    %
    $1,776,061

    $2,056,362

    $(280,301)

    (14)%
      
    Operating Income (Expense) for the Three Months Ended September 30,
     Year-over-Year Change
    Operating Income (Expense) for the Nine Months Ended September 30,

    Year-over-Year Change
    (dollar amounts in thousands) 
    2020
     
    2019
     
    Increase
    (Decrease)
    Amount
     
    Increase
    (Decrease)
    Percent


    2020


    2019


    Increase
    (Decrease)
    Amount


    Increase
    (Decrease)
    Percent

    EFT Processing $
    6,161

     $
    150,901

     $
    (144,740)

     
    (96)
    %
    $(45,480)

    $244,185

    $(289,665)

    (119)%
    epay 
    22,249

     
    20,063

     
    2,186
     
    11
    %

    56,737


    55,617


    1,120

    2%
    Money Transfer  
    47,626

     
    35,648

     
    11,978

     
    34
    %

    14,707


    101,768


    (87,061)

    (86)%
    Total 
    76,036

     
    206,612

     
    (130,576)

     
    (63)
    %

    25,964


    401,570


    (375,606)

    (94)
    %
    Corporate services, eliminations and other 
    (9,964)
     
    (12,622)
     
    2,658
     
    (21)
    %

    (29,561)


    (33,589)


    4,028

    (12)
    %
    Total $
    66,072

     $
    193,990

     $
    (127,918)

     
    (66)
    %
    $(3,597)

    $367,981

    $(371,578)

    (101)%
    Impact of changes in foreign currency exchange rates
     

    Our revenues and local expenses are recorded in the functional currencies of our operating entities, and then are translated into U.S. dollars for reporting purposes; therefore, amounts we earn outside the U.S. are negatively impacted by a stronger U.S. dollar and positively impacted by a weaker U.S. dollar. If significant, in our discussion we will refer to the impact of fluctuations in foreign currency exchange rates in our comparison of operating segment results. 

    26

    To provide further perspective on the impact of foreign currency exchange rates, the following table shows the changes in values relative to the U.S. dollar of the currencies of the countries in which we have our most significant operations:
      
    Average Translation Rate
    Three Months Ended June 30,
     


    Average Translation Rate
    Six Months Ended June 30,



    Currency (dollars per foreign currency) 2021 2020 Increase Percent
    2021

    2020
    Increase Percent
    Australian dollar $0.7695
     $0.6570
     17%
    $0.7710
    $0.6577
    17%
    British pounds sterling $1.3971
     $1.2406
     13%
    $1.3880
    $1.2606
    10%
    euro $1.2045
     $1.1010
     9%
    $1.2049
    $1.1017
    9%
    Hungarian forint $0.0034
     $0.0031
     10%
    $0.0034
    $0.0032
    6%
    Indian rupee $0.0136
     $0.0132
     3%
    $
    0.0136
    $
    0.0135
    1%
    Malaysian ringgit $0.2424
     $0.2316
     5%
    $0.2443
    $0.2356
    4%
    New Zealand dollar $0.7146
     $0.6180
     16%
    $0.7167
    $
    0.6266
    14%
    Polish zloty $0.2662
     $0.2446
     9%
    $
    0.2659
    $0.2499
    6%

      
    Average Translation Rate
    Three Months Ended September 30,
     


    Average Translation Rate
    Nine Months Ended September 30,



    Currency (dollars per foreign currency) 2020 2019 
    Increase
    (Decrease) Percent


    2020


    2019

    Increase
    (Decrease) Percent
    Australian dollar $0.7149
     $0.6852
     4%
    $0.6768

    $0.6993

    (3)%
    British pounds sterling $1.2916
     $1.2326
     5%
    $1.2709

    $1.2734

    (0)%
    euro $1.1689
     $1.1114
     5%
    $1.1241

    $1.1235

    0%
    Hungarian forint $0.0033
     $0.0034
     (3)%
    $0.0032

    $0.0035

    (9)%
    Indian rupee $0.0135
     $0.0142
     (5)%
    $
    0.0135

    $
    0.0143

    (6)%
    Malaysian ringgit $0.2382
     $0.2403
     (1)%
    $0.2364

    $0.2420

    (2)%
    New Zealand dollar $0.6619
     $0.6483
     2%
    $0.6383

    $
    0.6640

    (4)%
    Polish zloty $0.2633
     $0.2573
     2%
    $
    0.2544

    $0.2613

    (3)%
    2927


    COMPARISON OF OPERATING RESULTS FOR THE THREE AND SIX MONTHS ENDED JUNE 30THREE, 2021 AND NINE MONTHS ENDED SEPTEMBER 30, 2020 AND 2019

    EFT PROCESSING SEGMENT


    The following table summarizes the results of operations for our EFT Processing Segment for the three and ninesixmonths ended June 30, 2021 months ended andSeptember 30, 2020 and 2019:
      
    Three Months Ended
    June 30,
     Year-over-Year Change
    Six Months Ended
    June 30,

    Year-over-Year Change
    (dollar amounts in thousands) 
    2021
     
    2020
     Increase (Decrease) Amount 
    Increase
    (Decrease) Percent

    2021
    2020
    Increase (Decrease) Amount
    Increase
    (Decrease) Percent
    Total revenues $
    113,482

     $
    78,488

     $
    34,994

     
    45
    %
    $200,558
    $224,313
    $
    (23,755)

    (11)
    %
    Operating expenses:        











    Direct operating costs 
    82,681

     
    62,465

     
    20,216

     
    32
    %

    152,293

    150,001

    2,292
    2%
    Salaries and benefits 
    24,098

     
    21,289

     
    2,809

     
    13
    %

    47,669

    43,380

    4,289
    10%
    Selling, general and administrative 
    9,799

     
    9,515

     
    284

     
    3
    %

    21,761

    20,456

    1,305
    6
    %
    Goodwill impairment


    21,861

    (21,861)
    (100)%



    21,861

    (21,861)(100)%
    Depreciation and amortization 
    22,240

     
    19,934

     
    2,306

     
    12
    %

    44,267

    40,256

    4,011
    10%
    Total operating expenses 
    138,818

     
    135,064

     
    3,754

     
    3
    %

    265,990

    275,954

    (9,964
    )
    (4)
    %
    Operating (loss) $
    (25,336
    ) $
    (56,576
    ) $
    31,240
     
    (55)
    %
    $(65,432)$(51,641)$(13,791)27%
    Transactions processed (millions) 
    988

     
    679

     
    309

     
    46
    %

    1,913

    1,463

    450
    31%
    Active ATMs as of June 30, 
    43,559

     
    41,648

     
    1,911

     
    5
    %

    43,559

    41,648

    1,911
    5%
    Average active ATMs 
    40,521

     
    40,358

     
    163

     
    0
    %

    38,573

    42,586

    (4,013
    )
    (9)
    %
      
    Three Months Ended
    September 30,
     Year-over-Year Change
    Nine Months Ended
    September 30,

    Year-over-Year Change
    (dollar amounts in thousands) 
    2020
     
    2019
     Increase (Decrease) Amount 
    Increase
    (Decrease) Percent


    2020


    2019

    Increase (Decrease) Amount
    Increase
    (Decrease) Percent
    Total revenues $
    144,062

     $
    316,188

     $
    (172,126)

     
    (54)
    %
    $368,375

    $693,837

    $(325,462)

    (47)%
    Operating expenses:        














    Direct operating costs 
    82,626

     
    111,116

     
    (28,490)

     
    (26)
    %

    232,627


    300,460


    (67,833)

    (23)%
    Salaries and benefits 
    25,182

     
    23,936

     
    1,246

     
    5
    %

    68,562


    64,706


    3,856

    6%
    Selling, general and administrative 
    8,577

     
    12,191

     
    (3,614)

     
    (30)
    %

    29,033


    32,022


    (2,989)

    (9)
    %
    Goodwill and acquired intangible assets impairment






    N/A



    21,861





    21,861

    N/A

    Depreciation and amortization 
    21,516

     
    18,044

     
    3,472

     
    19
    %

    61,772


    52,464


    9,308

    18%
    Total operating expenses 
    137,901

     
    165,287

     
    (27,386)

     
    (17)
    %

    413,855


    449,652


    (35,797)

    (8)
    %
    Operating income (loss) $
    6,161

     $
    150,901

     $
    (144,740)
     
    (96)
    %
    $(45,480)

    $244,185

    $(289,665)

    (119)%
    Transactions processed (millions) 
    910

     
    800

     
    110

     
    14
    %

    2,374


    2,244


    130

    6%
    ATMs as of September 30, 
    43,956

     
    47,209

     
    (3,253)

     
    (7)
    %

    43,956


    47,209


    (3,253)

    (7)%
    Average ATMs 
    44,259

     
    47,086

     
    (2,827)

     
    (6)
    %

    43,143


    44,574


    (1,431)

    (3)
    %

    Revenues
    Revenues

    EFT Processing Segment total revenues were $113.5 million for the three and nine months ended SeptemberJune 30, 2020 were $144.12021, an increase of $35.0 million and $368.4million, respectively, a decrease of $172.1 million or 54% and $325.5 million or 47%45% compared to the same periodsperiod in 2019, respectively. Total2020. EFT Processing Segment total revenues were $200.6 million for the three and ninesix months ended SeptemberJune 30, 2020 decreased due2021, a decrease of $23.8 million or 11% compared to the impactsame period in 2020. Beginning in the late first quarter of fewer active ATMs and fewer high-margin cross-border transactions (DCC),2020, the COVID-19 related to COVID-19 pandemic-driven government-imposed border and business closures, travel restrictions and shelter-in-place orders. The government imposed borderother orders significantly reduced tourism throughout Europe, which led to a significant decrease in high-margin cross-border transactions (DCC) and business closuressurcharge transactions from March through June of 2020. During 2021, we began increasing our estate of active ATMs as certain countries began easing COVID-19 restrictions; however, many countries continue to have restrictions that prevented our volume of DCC and shelter-in-place orders were in effectsurcharge transactions from returning to pre-COVID-19 levels. Revenues increased for the majority of the three and nine months ended SeptemberJune 30, 2020. These closures2021 compared to the same period in 2020 primarily due to the reactivation of ATMs and orders resultedgradual increase in a decreasehigh-margin cross-border transaction volumes during 2021. Revenues decreased for the six months ended June 30, 2021 compared to the same period in 2020 primarily because the six months ended June 30, 2020 included two months of pre-COVID-19 level DCC and surcharge transaction volumes compared to the six months ended June 30, 2021 which had various levels of restrictions throughout the entire six month period. Foreign currency movements increased revenues by approximately $7.1 million and $10.3 million for the three and ninesix months ended SeptemberJune 30, 2020 compared to the three and nine months ended September 30, 2019. Foreign currency movements increased total revenues by approximately $3.2 million and $1.6 million for the three and nine months ended September 30, 2020,2021, respectively, compared to the same periods in 2019.2020
    .  

    Average monthly revenues per ATM were $1,085 and $949 increased to $934 for the three and nine months ended SeptemberJune 30, 2020, respectively,2021 compared to $648 for the same period in 2020. Average monthly revenues per ATM decreased to $867 for the six months ended June 30, 2021 compared to $878 for the same period in 2020. Revenues per transaction decreased to $0.11$2,238 and $1,730 for the three and nine monthsmonths ended June 30, 2021 compared to $0.12 for the same period in 2020.September 30, 2019, respectively. Revenues per transaction were decreased to $0.160.10 for both the six months ended June 30, 2021 compared to $0.15 for the same period in 2020. For the three and nine months ended SeptemberJune 30, 2020, compared to $0.40 and $0.31for2021, thethree and ninemonths ended September 30, 2019, respectively. The decreases increase in average monthly revenues per ATM were attributable to the decreaseslimited easing of COVID-19 restrictions throughout Europe and corresponding increase in Dcross-border DCC and surcharge transactions and the decrease in revenue per transaction was CCattributable to a shift in the mix of our transaction volume as we experienced a significant increase in the volume of lower revenue transactions which earn higher(processing bank wallet transactions and payments for e-commerce sites) primarily in our Asia Pacific region. For the six months ended June 30, 2021, the average monthly revenues per ATM and revenues per transaction than other ATM or card-based services, and surcharges. The decrease in DCC transactions wasdecreased due to the decline in tourism throughout Europe driven by the bordereffect of lower DCC and business closuressurcharge revenues during the threeJanuary and nine months ended September 30, 2020.February of 2021 compared to January and February 2020 prior to COVID-19's initial emergence.
    28


    Direct operating costs


    EFT Processing Segment direct operating costs were $82.7 million $82.6 million and $232.6 millionfor the three and nine months ended SeptemberJune 30, 2020, respectively, a decrease2021, an increase of $28.5$20.2 million or 26% and $67.8 million or 23%32% compared to the same periodsperiod in 2019, respectively.2020. EFT Processing Segment direct operating costs were $152.3 million for the six months ended June 30, 2021, an increase of $2.3 million or 2% compared to the same period in 2020. Direct operating costs in the EFT Processing Segmentprimarily consist primarily of site rental fees, cash delivery costs, cash supply costs, maintenance, insurance, telecommunications, payment scheme processing fees, data center operations-related personnel, as well as the processing centers’ facility-related costs and other processing center-related expenses and commissions paid to retail merchants, banks and card processors involved with POS DCC transactions.
    30

    The decreaseFor the three months ended June 30, 2021, the increase in direct operating costs was primarily due to the decreaseincrease in the number of ATMs under management renegotiatedin Europe and reduced site rental fees, and reducedthe increase in transaction volumes. For the six months ended June 30, 2021, the increase in direct operating costs for ATM's winterized during COVID-19 imposed restrictions.was primarily due to the weakening of the U.S. dollar and increase in transaction volumes, partially offset by the decrease in number of ATMs under management. Foreign currency movements increased direct operating costs by approximately $5.5 million and $8.7 million for the three and ninesix months ended SeptemberJune 30, 2020 by approximately $2.1 million and $0.5 million,2021, respectively, compared to the same periods in 20202019..

    Gross profit
    Gross profit

    Gross profit, which is calculated as revenues less direct operating costs, was $61.4$30.8 million and $135.7 million for the three and nine months ended September 30, 2020, respectively, compared to $205.1 million and $393.4 million for the three and nine months ended SeptemberJune 30, 20192021, an increase of $14.8, respectively. million or 93% compared to $16.0 million for the same period in 2020.Gross profit was $48.3 million for the six months ended June 30, 2021, a decrease of $26.0 million or 35% compared to $74.3 million for the same period in 2020. Gross profit as a percentage of revenues (“gross margin”) was 42.6%increased to 27.1% and 36.9%decreased to 24.1% for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to 64.9%20.4% and 56.7%33.1% for the same periods in 2020, respectively. For the three and nine months ended SeptemberJune 30, 2019, respectively. The2021, the increase in gross profit and gross margin was primarily driven by the increase in cross-border transactions and the reactivation of ATMs. For the six months ended June 30, 2021, the decrease in gross profit and gross margin was primarily attributable to the decrease inlower DCC transactions and domestic and international surcharge.surcharge transactions during the months of January and February 2021 compared to January and February 2020, as these months in the prior period were before the emergence of COVID-19.


    Salaries and benefits


    Salaries and benefits expense increased $1.2expenses were $24.1 million or 5% and $3.9 million or 6% for the three and nine months ended June 30, 2021, an increase of $2.8 million or 13% compared to the same period in 2020. Salaries and benefits expenses were $47.7 million for the six months ended June 30, 2021, an increase of $4.3 million or 10% compared to the same period in 2020. The increase in salaries and benefits was primarily driven by an increase in foreign currency movements and an increase in bonus expense. Foreign currency movements in the countries where we employ our workforce increased these expenses by $1.8 million and $3.1 million for the three and six months ended SeptemberJune 30, 2020,2021, respectively, compared to the same periods in 2019. The increase for the three and nine months ended September 30, 2020 was primarily due to additional headcount to support expansion in the United States and long-term growth strategy, partially offset by a decrease in bonus expense. The border and business closures and shelter-in-place orders that took effect in late February 2020 and March 2020 in response to the COVID-19 pandemic reduced transaction volumes and revenues through the end of the third quarter of 2020, but human resources to support actual and planned growth were added throughout 2019 as well as the early part of the first quarter of 2020 before the COVID-19 pandemic took effect, which led to lower high-margin cross-border transactions and revenues for the three and nine months ended September 30, 2020. As a percentage of revenues, these costsexpenses decreased to 21.2% and increased to 17.5% and 18.6%23.8% for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to 27.1% and 19.3% 7.6% and 9.3% and for the three and nine months ended September 30, 2019same periods in 2020, respectively, respectively. The Company made a decision to retain its employees during the pandemic..
     
    Selling, general and administrative


    Selling, general and administrative expenses for the three and nine months ended September 30, 2020were $8.6$9.8 million and $29.0 million, respectively, a decrease of $3.6 million and $3.0 million compared to the three and nine months ended September 30, 2019, respectively. The decrease for the three months ended SeptemberJune 30, 20202021, an increase of $0.3 million or 3% compared to the same period in 2019 was primarily due to a decrease in travel related2020. Selling, general and administrative expenses and a decrease in bad debt expense. The decreasewere $21.8 million for the ninesix months ended SeptemberJune 30, 20202021, an increase of $1.3 million or 6% compared to the same period in 2019 was primarily due to a decrease in travel related expenses, partially offset by an increase in bad debt expense. 2020As a percentage of revenues, selling, generalthese expenses decreased to 8.6% and administrative expenses were increased to 10.96.0% and 7.9%% for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to 3.9%12.1% and 4.6%9.1% for the three and nine months ended same periods in 2020, respectivelySeptember 30, 2019, respectively.
    .

    Goodwill and acquired intangible assets impairment


    Due to the economic impacts of the COVID-19 pandemic, the Company recorded a $21.9 million non-cash goodwill impairment charge related to two reporting units during the second quarter of 2020. A $14.0$14.0 million non-cash goodwill impairment charge was recorded for Innova as a result of the decline in value added tax, or VAT, refund activity directly related to the decline in international tourism within the European Union, and a $7.9 million non-cash goodwill impairment charge was recorded for Pure Commerce related to the decline in international tourism in Asia Pacific.

    29

    Depreciation and amortization


    Depreciation and amortization expenseexpenses were $22.2 million for the three months ended June 30, 2021, an increase of $2.3 million or 12% compared to the same period in 2020.Depreciation and amortization expenses were $44.3 million for the six months ended June 30, 2021, an increase of $4.0 million or 10% compared to the same period in 2020. Foreign currency movements increased $3.5these expenses by $1.6 million and $9.3$2.8 million for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to the same periods in 2019. The2020, with the remainder of the increase was primarily due todriven by the deploymentacquisition of additional ATMs and software assets. As a percentage of revenues, depreciationthese expenses decreased to 19.6% and amortization expense was 14.9% and 16.8%increased to 22.1% for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to 5.7%25.4% and 7.6%17.9% for the same periods in 2019,2020, respectively.

    Operating income (loss)


    EFT Processing Segment had an operating incomeloss of ($25.3 million) for the three months ended SeptemberJune 30, 20202021, a decrease of $31.2 million or (55%) compared to the same period in 2020. $6.2 million andEFT Processing Segment had an operating loss of ($65.4 million) for the ninesix months ended SeptemberJune 30, 20202021, an increase of $45.5 million, a decrease of $144.7 million($13.8 million) or 96% and $289.7 million or 119%27% compared to the operating incomesame period in the same periods in 20202019Operating income (loss) as a percentage of revenues (“operating margin”) was 4.3%decreased to (22.3%) and increased to (32.6%) for the three and six months ended SeptemberJune 30, 2020 and operating loss as a percentage of revenues was (12.3)% for the nine months ended September 30, 2020,2021, respectively, compared to operating margin of 47.7%(72.1%) and 35.2%(23.0%) for the same periods in 20192020, respectively.Operating loss per transaction was ($0.03) for both the three and six months ended June 30, 2021, compared to ($0.08) and ($0.04) for the same periods in 2020, respectively. For the three months ended SeptemberJune 30, 2020,2021, the decreases in operating incomeloss, operating margin and operating loss per transaction were primarily driven by the $21.9 million decrease in non-cash goodwill impairment charges and the easing of COVID-19 restrictions in limited regions where we operate. For the six months ended June 30, 2021, the increases in operating loss and operating margin were primarily due todriven by the decrease in revenuestourism in the months of January and February 2021 compared to the same periods in the prior period, in 2019, and forpartially offset by the nine months ended September 30, 2020, the decreases$21.9 million decrease in operating income and operating margin were primarily due to the non-cash goodwill impairment and decrease in revenues compared to the same period in 2019. Beginning in late February 2020 and throughout September 2020, high margin cross-border transactions (DCC) decreased throughout Europe due to the COVID-19 pandemic driven government imposed border and business closures and shelter-in-place orders. charges.Operating income per transaction was $0.01 and operating loss per transaction was $0.02 for the three and nine months ended September 30, 2020, respectively, compared to operating income per transaction of $0.19 and $0.11 for the same periods in 2019, respectively.

    31


    EPAY SEGMENT


    The following table presents the results of operations for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 for our epay Segment:















      
    Three Months Ended
    September 30,
     Year-over-Year Change
    Nine Months Ended
    September 30,

    Year-over-Year Change
    (dollar amounts in thousands) 
    2020
     
    2019
     Increase (Decrease) Amount 
    Increase
    (Decrease) Percent


    2020


    2019

    Increase (Decrease) Amount
    Increase
    (Decrease) Percent
    Total revenues $
    198,939

     $
    191,071

     $
    7,868

     
    4
    %
    $559,413

    $551,345

    $8,068

    1%
    Operating expenses:        














    Direct operating costs 
    149,993

     
    145,410

     
    4,583

     
    3
    %

    424,123


    419,362


    4,761

    1%
    Salaries and benefits 
    16,108

     
    15,188

     
    920

     
    6
    %

    46,996


    44,939


    2,057

    5%
    Selling, general and administrative 
    8,455

     
    8,838

     
    (383)

     
    (4)
    %

    25,928


    26,314


    (386)

    (1)
    %
    Depreciation and amortization 
    2,134

     
    1,572

     
    562

     
    36
    %

    5,629


    5,113


    516

    10%
    Total operating expenses 
    176,690

     
    171,008

     
    5,682

     
    3
    %

    502,676


    495,728


    6,948

    1
    %
    Operating income $
    22,249

     $
    20,063

     $
    2,186
     
    11
    %
    $56,737

    $55,617

    $1,120

    2%
    Transactions processed (millions) 
    661

     
    398

     
    263

     
    66
    %

    1,692


    1,105


    587

    53%
    Revenues
      
    Three Months Ended
    June 30,
     Year-over-Year Change
    Six Months Ended
    June 30,

    Year-over-Year Change
    (dollar amounts in thousands) 2021 
    2020
     Increase Amount 
    Increase
    Percent

    2021
    2020

    Increase Amount
    Increase
    Percent
    Total revenues $
    243,918
     $
    187,563
     $
    56,355
     
    30
    %
    $486,221
    $360,474
    $125,747
    35%
    Operating expenses:        











    Direct operating costs 
    184,989
     
    144,056
     
    40,933
     
    28
    %

    367,622

    274,130

    93,492
    34%
    Salaries and benefits 
    19,775
     
    15,191
     
    4,584
     
    30
    %

    39,144

    30,888

    8,256
    27%
    Selling, general and administrative 
    9,772
     
    8,635
     
    1,137
     
    13
    %

    18,792

    17,473

    1,319
    8
    %
    Depreciation and amortization 
    2,147
     
    1,651
     
    496
     
    30
    %

    4,271

    3,495

    776
    22%
    Total operating expenses 
    216,683
     
    169,533
     
    47,150
     
    28
    %

    429,829

    325,986

    103,843
    32
    %
    Operating income $
    27,235
     $
    18,030
     $
    9,205
     
    51
    %
    $56,392
    $34,488
    $21,904
    64%
    Transactions processed (millions) 
    788
     
    585
     
    203
     
    35
    %

    1,455

    1,032

    423
    41%
    Revenues

    epay Segment total revenues were $243.9 million for the three and nine months ended SeptemberJune 30, 2020 were $198.9 million and $559.4 million, respectively,2021, an increase of $7.9 million or 4% and $8.1$56.4 million or 1%30% compared to the same periodsperiod in 2019, respectively.2020. epay Segment total revenues were $486.2 million for the six months ended June 30, 2021, an increase of $125.7 million or 35% compared to the same period in 2020. The increase in total revenues was primarily due to an increase in the number of transactions processed driven by continued digital media growth and the U.S. dollar weakening against key foreign currencies during the third quarter of 2020.2021. Foreign currency movements increased total revenues by approximately $2.8$16.0 million and decreased total revenues by approximately $0.4$28.9 million for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to the same periods in 20192020. The epay segment was impacted by COVID-19 pandemic-driven government-imposed shelter-in-place orderslockdowns and business closures, primarily at retail outlets, which were partially offset by increases in digital media offerings in Asia.Asia and revenues derived from businesses that were classified as essential and remained open during the pandemic.

    30

    Revenues per transaction were $0.30decreased to $0.31 and $0.33$0.33 for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to $0.48$0.32 and $0.50$0.35 for the same periods in 2019,2020, respectively. The decreasedecreases in revenues per transaction waswere primarily driven by the increase in the number of mobile transactions processed in a region where we generally earn lower revenues per transaction.

    Direct operating costs


    epay Segment direct operating costs were $150.0$185.0 million and $424.1 million for the three and nine months ended SeptemberJune 30, 2020, respectively,2021, an increase of $4.6$40.9 million or 3% and $4.8 million or 1%28% compared to the same periodsperiod in 2020. epay2019 Segment direct operating costs were $367.6 million for the six months ended June 30, 2021, an increase of $93.5 million or 34% compared to the same period in 2020., respectively. Direct operating costs in the epay Segment includeprimarily consist of the commissions paid to retail merchants for the distribution and sale of prepaid mobile airtime and other prepaid products, expenses incurred to operate POS terminals and the cost of vouchers sold and physical gifts fulfilled. The increaseincreases in direct operating costs waswere primarily due to the increasesincrease in transaction volumes for the large volume of low-value mobile top-up transactions and by the U.S. dollar weakening against key foreign currencies in the third quarter of 2020.during 2021. Foreign currency movements increased direct operating costs by approximately $1.911.9 million and decreased direct operating costs by approximately $0.3$21.3 million for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to the same periods in 20202019.

    .
    Gross profit


    Gross profit was $58.9 million for the three months ended June 30, 2021, an increase of $15.4$48.9 million or 35% compared to $43.5 million for the same period in 2020.Gross profit was $118.6 million for the six months ended June 30, 2021, an increase of $32.3 million or 37% compared to $86.3 million for the same period in 2020. Gross margin increased to 24.2% and $135.3 million24.4% for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to $45.7 million23.2% and $132.0 million for the three and nine months ended September 30, 2019, respectively. Gross margin increased to 24.6% and 24.2% for the three and nine months ended September 30, 2020, respectively, compared to 23.9% for both the three and nine months ended September 30, 2019.

    32

    Salaries and benefits
    Salaries and benefits expense increased $0.9 million or 6% and $2.1 million or 5% for the three and nine months ended September 30, 2020, respectively, compared to the same periods in 2019. As a percentage of revenues, salaries and benefits were 8.1% and 8.4% for the three and nine months ended September 30, 2020, respectively, compared to 7.9% and 8.2%24.0% for the same periods in 2019, respectively.2020, respectively. The increasesincrease in gross profit and gross margin is driven by the increase in transaction volumes.

    Salaries and benefits

    Salaries and benefits expenses were $19.8 million for the three months ended June 30, 2021, an increase of $4.6 million or 30% compared to the same period in 2020Salaries and benefits expenses were $39.1 million for the six months ended June 30, 2021, an increase of $8.3 million or 27% compared to the same period in 2020. The increase in salaries and benefits werewas primarily driven by an increase in headcount to support the growth of the business.business and an increase in bonus expense. Foreign currency movements in the countries where we employ our workforce increased these expenses by $1.5 million and $2.7 million for the three and six months ended June 30, 2021, respectively, compared to the same periods in 2020. As a percentage of revenues, these expenses were 8.1% for both the three and six months ended June 30, 2021, compared to 8.1% and 8.6% for the same periods in 2020, respectively.

    Selling, general and administrative


    Selling, general and administrative expenses were $9.8 million for the three months ended June 30, 2021, an increase of $8.51.1 million or 13% compared to the same period in 2020Selling, general and administrative expenses were $18.8 million for the six months ended June 30, 2021, an increase of $25.91.3 million or 8% compared to the same period in 2020. Foreign currency movements increased these expenses by $0.9 million and $1.5 million for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, a decrease of 4% and 1% compared to the same periods in 20202019, respectively. As a percentage of revenues, selling, generalthese expenses decreased to 4.0% and administrative expenses were 4.3% and 4.6%3.9% for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to 4.6% and 4.8% for the same periods in 2020, respectively.

    2019, respectively.
    Depreciation and amortization


    Depreciation and amortization expenses were $2.1 million for the three months ended June 30, 2021, an increase of $0.5 million or 30% compared to the same period in 2020.Depreciation and amortization expenses were $4.3 million for the six months ended June 30, 2021, an increase of $0.8 million or 22% compared to the same period in 2020. Depreciation and amortization expense primarily represents depreciation of POS terminals we install in retail stores and amortization of acquired intangible assets. Depreciation and amortization expense was $2.1 million and $5.6 million for the three and nine months ended September 30, 2020, respectively, an increase of 36% and 10% compared to the same periods in 2019, respectively. As a percentage of revenues, depreciation and amortization expense was 1.1% and 1.0% these expenses were 0.9% for both the three and ninesix months ended SeptemberJune 30, 2020, respectively,2021, compared to 0.8%0.9% and 0.9%1.0% for the three and nine months ended September 30, 2019,same periods in 2020, respectively.


    Operating income


    epay Segment operating income was $27.2 million for the three months ended June 30, 2021, an increase of $9.2 million or 51% compared to the same period in 2020. epay Segment operating income was $56.4 million for the six months ended June 30, 2021, an increase of $21.9 million or 64% compared to the same period in 2020Operating margin increased to 11.2% and 11.6% for the three and ninesix months ended SeptemberJune 30, 2020 was $22.2 million and $56.7 million2021, respectively, an increase of $2.2 million or 11% and $1.1 million or 2%compared to 9.6% for both of the same periods in 2019, respectively. Operating margin was 11.2% and 10.1% for the three and nine months ended September 30, 2020 respectively, compared to 10.5% and 10.1% for the same periods in 2019, respectively. Operating income per transaction decreased to $0.03was $0.03 and $0.04 for both the three and ninesix months ended SeptemberJune 30, 2020 from $0.052021, respectively, compared to $0.03 for both of the same periods in 2020. 2019,driven by transactions processed in a region where we generally earn lower revenues per transaction. The increases in operating income and operating margin for the three and six months ended SeptemberJune 30, 20202021 compared to the same periodperiods in 20192020 were primarily due to an increase in the portionnumber of higher-margin digital media transactions. The increase in operating income for the nine months ended September 30, 2020 compared to the same period in 2019 was primarily due to the increase in transaction volume.

    MONEY TRANSFER SEGMENT
    The following table presents the results of operations for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 for the Money Transfer Segment:
      
    Three Months Ended
    September 30,
     Year-over-Year Change
    Nine Months Ended
    September 30,

    Year-over-Year Change
    (dollar amounts in thousands) 
    2020
     
    2019
     Increase (Decrease) Amount 
    Increase
    (Decrease) Percent


    2020


    2019

    Increase (Decrease) Amount
    Increase
    (Decrease) Percent
    Total revenues $
    323,092

     $
    280,837

     $
    42,255

     
    15
    %
    $852,189

    $814,201

    $37,988

    5%
    Operating expenses:        














    Direct operating costs 
    176,718

     
    149,663

     
    27,055

     
    18
    %

    464,216


    435,901


    28,315

    6%
    Salaries and benefits 
    52,035

     
    51,555

     
    480

     
    1
    %

    154,958


    155,424


    (466)

    (0)%
    Selling, general and administrative 
    36,601

     
    35,820

     
    781

     
    2
    %

    108,355


    96,660


    11,695

    12
    %
    Goodwill and acquired intangible assets impairment
    1,467



    1,467

    N/A


    84,160





    84,160

    N/A

    Depreciation and amortization 
    8,645

     
    8,151

     
    494

     6%

    25,793


    24,448


    1,345

    6%
    Total operating expenses 
    275,466

     
    245,189

     
    30,277

     
    12
    %

    837,482


    712,433


    125,049

    18
    %
    Operating income $
    47,626

     $
    35,648

     $
    11,978
     
    34
    %
    $14,707

    $101,768

    $(87,061)

    (86)%
    Transactions processed (millions) 
    30.9

     
    29.3

     
    1.6

     
    5
    %

    84.1


    84.8


    (0.7)

    (1)%
    Revenues
      
    Three Months Ended
    June 30,
     Year-over-Year Change
    Six Months Ended
    June 30,

    Year-over-Year Change
    (dollar amounts in thousands) 2021 2020 Increase (Decrease) Amount 
    Increase
    (Decrease) Percent

    2021
    2020
    Increase (Decrease) Amount
    Increase
    (Decrease) Percent
    Total revenues $
    359,308
     $
    262,863
     $
    96,445
     
    37
    %
    $684,208
    $529,097
    $155,111
    29%
    Operating expenses:        











    Direct operating costs 
    205,164
     
    144,589
     
    60,575
     
    42
    %

    389,042

    287,498

    101,544
    35%
    Salaries and benefits 
    62,710
     
    49,059
     
    13,651
     
    28
    %

    123,250

    102,923

    20,327
    20%
    Selling, general and administrative 
    38,326
     
    33,172
     
    5,154
     
    16
    %

    74,442

    71,754

    2,688
    4
    %
    Goodwill impairment

    82,693
    (82,693)(100)%



    82,693

    (82,693)(100)%
    Depreciation and amortization 
    9,026
     
    8,577
     
    449
     5%

    17,989

    17,148

    841
    5%
    Total operating expenses 
    315,226
     
    318,090
     
    (2,864
    )
    (1)
    %

    604,723

    562,016

    42,707
    8
    %
    Operating income (loss) $
    44,082
     $
    (55,227
    )$
    99,309
     
    (180)
    %
    $79,485
    $(32,919)$112,404
    (341)%
    Transactions processed (millions) 
    34.2
     
    25.8
     
    8.4
     
    33
    %

    65.3

    53.2

    12.1
    23%
    Revenues

    Money Transfer Segment total revenues were $359.3 million for the three and nine months ended SeptemberJune 30, 2020 were $323.1 million and $852.2 million, respectively,2021, an increase of $42.3$96.4 million or 15% and $38.0 million or 5% 37% compared to the same periodsperiod in 2019, respectively.2020. Money Transfer Segment total revenues were $684.2 million for the six months ended June 30, 2021, an increase of $155.1 million or 29% compared to the same period in 2020. The increase in revenues for the three and nine months ended September 30, 2020 compared to the same periods in 2019 was primarily due to increases in U.S. outbound and international-originated money transfers, partially offset by decreases in the U.S. domestic business. Revenues per transaction increased to $10.46$10.51 and $10.13$10.48 for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, from $9.58compared to $10.19 and $9.60$9.95 for the same periods in 2019,2020, respectively. Foreign currency movements increased total revenues by approximately $5.7$17.9 million and $32.2 million and $1.2 million for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to the same periods in 2019.2020
    .

    Direct operating costs


    Money Transfer Segment direct operating costs were $176.7205.2 million and $464.2 million for the three and nine months ended SeptemberJune 30, 2020, respectively,2021, an increase of $27.160.6 million or 18 42% and $28.3 million or 6% compared to the same periodsperiod in 20192020. Money Transfer, respectively.  Segment direct operating costs were $389.0 million for the six months ended June 30, 2021, an increase of $101.5 million or 35% compared to the same period in 2020.Direct operating costs in the Money Transfer Segment primarily consist of commissions paid to agents who originate money transfers on our behalf and correspondent agents who disburse funds to the customers’ destination beneficiaries, together with less significant costs, such as bank depository fees. The increase in direct operating costs for the three and nine months ended September 30, 2020 was primarily due to the increase in the number of U.S. outbound and international-originated money transfer transactions and the impact of the U.S. dollar weakening against key foreign currencies. Foreign currency movements increased direct operating costs for the three and nine months ended September 30, 2020 by approximately $3.1$9.2 million and $0.7$16.3 million respectively, compared to the same periods in 2019.
    Gross profit
    Gross profit was $146.4 million and $388.0 million for the three and ninesix months ended SeptemberJune 30, 2020, respectively, compared to $131.2 million and $378.3 million for the three and nine months ended September 30, 2019, respectively. The increase in gross profit for the three and nine months ended September 30, 2020 compared to the same periods in 2019 was primarily due to increases in U.S. outbound and international-originated money transfers. Gross margin decreased to 45.3% and 45.5% for the three and nine months ended September 30, 2020, respectively, compared to 46.7% and 46.5% for the same periods in 2019, respectively.
    Salaries and benefits
    Salaries and benefits expense increased $0.5 million or 1% and decreased $0.5 million for the three and nine months ended September 30, 2020,2021, respectively, compared to the same periods in 20192020.
    As a percentage
    Gross profit

    Gross profit was $154.1 million for the three months ended June 30, 2021, an increase of revenues, salaries$35.8 million or 30% compared to $118.3 million for the same period in 2020.Gross profit was $295.2 million for the six months ended June 30, 2021, an increase of $53.6 million or 22% compared to $241.6 million for the same period in 2020. Gross margin decreased to 42.9% and benefits were 16.1% and 18.2%43.1% for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to 18.4%45.0% and 19.1%45.7% for the same periods in 2020, respectively2019, respectively. The decrease in gross margin is primarily attributable to the increase in salariesdirect operating costs driven by increased agent commissions in three and six months ended June 30, 2021 compared to the same periods in 2020.
    Salaries and benefits

    Salaries and benefits expenses were $62.7 million for the three months ended SeptemberJune 30, 20202021, an increase of $13.7 million or 28% compared to the same period in 20192020Salaries and benefits expenses were $123.3 million for the six months ended June 30, 2021, an increase of $20.3 million or 20% compared to the same period in 2020. The increase in salaries and benefits was primarily driven by an increase in headcount to support the growth of the business partially offset by a decreaseand an increase in bonus expense. The decreaseForeign currency movements in salariesthe countries where we employ our workforce increased these expenses by $3.2 million and benefits$5.8 million for the ninethree and six months ended SeptemberJune 30, 20202021, respectively, compared to the same periodperiods in 2019 was primarily driven by2020. As a decreasepercentage of revenues, these expenses decreased to 17.5% and 18.0% for the three and six months ended June 30, 2021, respectively, compared to 18.7% and 19.5% for the same periods in bonus expense, partially offset by an increase in headcount to support the growth of the business. 2020, respectively.

    Selling, general and administrative


    Selling, general and administrative expenses were $38.3 million for the three months ended June 30, 2021, an increase of $36.65.2 million or 16% compared to the same period in 2020Selling, general and administrative expenses were $74.4 million for the six months ended June 30, 2021, an increase of $108.42.7 million or 4% compared to the same period in 2020. Foreign currency movements increased these expenses by $2.4 million and $5.0 million for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, an increase of 2% and 12% compared to the same periods in 2019, respectively.2020 The increase was primarily due to expenses incurred to support the growth of our money transfer services, the expansion of new products in both the U.S. and foreign markets, and an increase in additional charges taken to cover anticipated agent receivable defaults as a result of government ordered business closures required to manage the COVID-19 pandemic. As a percentage of revenues, selling, generalthese expenses decreased to 10.7% and administrative expenses were 11.3% and 12.7%10.9% for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to 12.8%12.6% and 11.9% 13.6% for the same periods in 2019,2020, respectively.

    Goodwill and acquired intangible assets impairment


    Due to the economic impacts of the COVID-19 pandemic, the Company recorded an $82.7 million non-cash goodwill impairment charge related to the xe reporting unit during the second quarter of 2020. The non-cash goodwill impairment charge was recorded for xe as a result of declines in the international payments business stemming from economic uncertainty. During the third quarter of 2020, a $1.5 million non-cash acquired intangible asset impairment charge was recorded for xe on previously acquired customer relationship intangible assets due to the discontinuation of trading with certain customers during the quarter.


    Depreciation and amortization


    Depreciation and amortization expense increased $0.5expenses were $9.0 million or 6% and $1.3 million or 6% for the three and nine months ended SeptemberJune 30, 2020, respectively,2021, an increase of $0.4 million or 5% compared to the same periodsperiod in 20192020.Depreciation and amortization expenses were $18.0 million for the six months ended June 30, 2021, an increase of $0.8 million or 5% compared to the same period in 2020.Depreciation and amortization primarily representrepresents amortization of acquired intangible assets and depreciation of money transfer terminals, computers and software, leasehold improvements and office equipment.As a percentage of revenues, depreciationthese expenses decreased to 2.5% and amortization expense was 2.7% and 3.0%2.6% for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to 2.9%3.3% and 3.0%3.2% for the same periods in 2019, respectively.2020, respectively.

    Operating income (loss)
    Operating income

    Money Transfer Segment operating income was $44.1 million for the three months ended June 30, 2021, an increase of $99.3 million or 180% compared to an operating loss in the same period in 2020. Money Transfer Segment operating income was $79.5 million for the six months ended June 30, 2021, an increase of $112.4 million or 341% compared to an operating loss in the same period in 2020. Operating margin increased to 12.3% and 11.6% for the three and ninesix months ended SeptemberJune 30, 20202021, was $47.6 million and $14.7 million, respectively, an increase of $12.0 million or 34% and a decrease of $87.1 million or 86% compared to the operating income in the same periods of 2019, respectively. As a percentage of revenues, operating income was 14.7% and 1.7% for the three and nine months ended September 30, 2020, respectively, compared to 12.7%(21.0%) and 12.5%(6.2%) for the same periods in 2019,2020, respectively. The increases in operating income and operating margin for the three months ended September 30, 2020 compared to the same period in 2019 were primarily driven by the decrease in goodwill impairment charges, and an increase in transaction volume, specifically the higher margin transactions for U.S. outbound and international-originated money transfers, partially offset by a non-cash acquired intangible asset impairment charge. The decreases in operating income and operating margin for the nine months ended September 30, 2020 compared to the same period in 2019 were primarily driven bytransfers. the non-cash goodwill impairment charge and the increase in selling, general and administrative expenses incurred to support the expansion of new products and markets and COVID-19 pandemic related anticipated agent receivables default charges, partially offset by increases in higher margin transactions for U.S. outbound and international-originated money transfers during the third quarter of 2020. Operating income (loss) per transaction was $1.54increased to $1.29 and $0.17$1.22 for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to $1.22($2.14) and ($0.62)$1.20 for the same periods in 2019,2020, respectively.


    CORPORATE SERVICES
    The following table presents the operating expenses for the three and ninesix months ended SeptemberJune 30, 2021 and 2020 and 2019 for Corporate Services:

      
    Three Months Ended
    June 30,
     Year-over-Year Change
    Six Months Ended
    June 30,

    Year-over-Year Change
    (dollar amounts in thousands) 2021 2020 Increase (Decrease) Amount 
    Increase
    (Decrease) Percent

    2021
    2020
    Increase (Decrease) Amount
    Increase
    (Decrease) Percent
    Salaries and benefits $14,488 $5,413 $9,075 
    168
    %
    $26,676
    $15,001
    $11,675
    78%
    Selling, general and administrative 
    1,226 
    2,005 
    (779)
    (39)
    %

    2,906

    4,437

    (1,531)(35)
    %
    Depreciation and amortization 
    146
     
    80 
    66 
    83
    %

    293

    159

    134
    84%
    Total operating expenses $
    15,860
     $7,498 $8,362 
    112
    %
    $29,875
    $19,597
    $10,278
    52
    %















      
    Three Months Ended
    September 30,
     Year-over-Year Change
    Nine Months Ended
    September 30,

    Year-over-Year Change
    (dollar amounts in thousands) 
    2020
     
    2019
     Increase (Decrease) Amount 
    Increase
    (Decrease) Percent


    2020


    2019

    Increase (Decrease) Amount
    Increase
    (Decrease) Percent
    Salaries and benefits $8,252
     $10,675
     $(2,423)
     
    (23)
    %
    $23,253

    $27,630

    $(4,377)

    (16)%
    Selling, general and administrative 
    1,595
     
    1,868
     
    (273)
     
    (15)
    %

    6,032


    5,731


    301

    5
    %
    Depreciation and amortization 
    117

     
    79
     
    38
     
    48
    %

    276


    228


    48

    21%
    Total operating expenses $
    9,964

     $12,622
     $(2,658)
     
    (21)
    %
    $29,561

    $33,589

    $(4,028)

    (12)
    %

    Corporate operating expenses
    Overall,Total Corporate operating expenses for Corporate Services decreased 21% and 12% for the three and nine months ended September 30, 2020 compared to the same periods in 2019, respectively. The decrease is primarily due to the decrease in salaries and benefits driven by decreases in bonus expense and share based compensation. 
    36


    OTHER INCOME (EXPENSE), NET















      
    Three Months Ended
    September 30,
     Year-over-Year Change
    Nine Months Ended
    September 30,

    Year-over-Year Change
    (dollar amounts in thousands) 
    2020
     
    2019
     Increase (Decrease) Amount 
    Increase
    (Decrease) Percent


    2020


    2019

    Increase (Decrease) Amount
    Increase
    (Decrease) Percent
    Interest income $139
     $
    568

     $(429)
     
    (76)
    %
    $867

    $1,424

    $
    (557)

    (39)%
    Interest expense 
    (9,477)

     
    (9,093)

     
    (384)

     
    4
    %

    (27,594)


    (27,321)


    (273)

    1%
    Foreign currency exchange loss, net 
    (1,368)

     
    (10,967)

     
    9,599

     (88)%

    (17,679)


    (7,880)


    (9,799)

    124
    %
    Loss on early extinguishment of debt 

     

     

     N/A





    (9,831)


    9,831

    N/A
    Other gains (losses) 

     

     

     N/A


    728


    (4)


    732

    n/m
    Other expense, net $
    (10,706)

     $
    (19,492)

     $
    8,786
     
    (45)
    %
    $(43,678)

    $(43,612)

    $(66)

    0%
    ________________
    n/m — Not meaningful
    Interest income
    Interest income decreased $0.4were $15.9 million and $0.6$29.9 million for the three and ninesix months ended SeptemberJune 30, 20202021, respectively, an increase of $8.4 million or 112% and $10.3 million or 52%, respectively, compared to the same periods in 2019. 
    Interest expense
    Interest expense increased $0.42020. The increase is primarily due to a $7.8 million and $0.3$10.0 million increase in share based compensation for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to the same periods in 20192020. 

    OTHER EXPENSE, NET
      
    Three Months Ended
    June 30,
     Year-over-Year Change
    Six Months Ended
    June 30,

    Year-over-Year Change
    (dollar amounts in thousands) 2021 2020 Increase (Decrease) Amount 
    Increase
    (Decrease) Percent

    2021
    2020
    Increase (Decrease) Amount
    Increase
    (Decrease) Percent
    Interest income $204 $
    161
     $43 
    27
    %
    $386
    $728
    $
    (342)(47)%
    Interest expense 
    (9,457
    )
    (8,884
    )
    (573
    )
    6
    %

    (18,646)
    (18,117)
    (529)3%
    Foreign currency exchange gain (loss), net 
    116
     
    2,495
     
    (2,379
    )(95)%

    (3,916)
    (16,311)
    12,395
    (76)
    %
    Other gains (losses) 
     
    697
     
    (697
    )(100)%

    31

    728

    (697)(96)%
    Other expense, net $
    (9,137
    )$
    (5,531
    )$
    (3,606
    )
    65
    %
    $(22,145)$(32,972)$10,827
    (33)%

    .
    Foreign currency exchange loss,gain (loss), net


    Foreign currency exchange activity includes gains and losses on certain foreign currency exchange derivative contracts and the impact of remeasurement of assets and liabilities denominated in foreign currencies. Assets and liabilities denominated in currencies other than the local currency of each of our subsidiaries give rise to foreign currency exchange gains and losses. Foreign currency exchange gains and losses that result from remeasurement of these assets and liabilities are recorded in net income. The majority of our foreign currency exchange gains or losses are due to the remeasurement of intercompany loans which are not considered a long-term investment in nature and are in a currency other than the functional currency of one of the parties to the loan. For example, we make intercompany loans based in euros from our corporate division, which is composed of U.S. dollar functional currency entities, to certain European entities that use the euro as the functional currency. As the U.S. dollar strengthens against the euro, foreign currency exchange losses are recognized by our corporate entities because the number of euros to be received in settlement of the loans decreases in U.S. dollar terms. Conversely, in this example, in periods where the U.S. dollar weakens, our corporate entities will record foreign currency exchange gains.

    We recorded a net foreign currency exchange gain of $0.1 million and a loss of $1.4$3.9 million and $17.7 million for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to $11.0a net foreign currency exchange gain of $2.5 million and $7.9a net foreign currency exchange loss of $16.3 millionfor the same periods in 2019,2020, respectively. These realized and unrealized foreign currency exchange gains and losses reflect the fluctuation in the value of the U.S. dollar against the currencies of the countries in which we operated during the respective periods.


    INCOME TAX EXPENSE


    The Company'sOur effective income tax rate was 27.2%58.9% and 99.9% (55.9)%for the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively, compared to 21.2(8.4)% and 26.0(11.1)% for the three and nine months ended September 30, 2019, respectivelysame periods in 2020, respectively.. The Company's Our effective income tax rate for the three and ninesix months ended SeptemberJune 30, 20202021 was higher than the applicable statutory income tax rate of 21%21% primarily dueas a result of certain foreign earnings being subject to higher local statutory tax rates, the non-deductible goodwill impairment charge during the second quarternon-recognition of 2020tax benefits from losses in certain foreign countries where we have a limited history of profitable earnings and as a result of an increase in the valuation allowance in certain jurisdictions relating to the reversal of tax benefits recognized in the first quarter of 2021 for continuing net operating losses. Our effective income tax rate for the three and six months ended June 30, 2020 was different than the applicable statutory income tax rate of 21% primarily due to the non-deductible goodwill impairment charge during the second quarter of 2020 and as a result of an increase in the valuation allowance in certain jurisdictions relating to the reversal of tax benefits recognized in the first quarter of 2020 for net operating losses in those jurisdictions which have a limited history of profitable earnings. The Company's effective income tax rate for the three and nine months ended September 30, 2019 was higher than the applicable statutory income tax rate of 21%

     largely because of the application to the Company of the global intangible low-taxed income ("GILTI") tax provision and certain foreign earnings of the Company being subject to higher local statutory income tax rates.

    37


    NET INCOME (LOSS) ATTRIBUTABLE TO NONCONTROLLING INTERESTS

    Noncontrolling interests represent the elimination of net income or loss attributable to the minority shareholders’ portion of the following consolidated subsidiaries that are not wholly owned:
    Subsidiary Percent Owned Segment - Country
    Movilcarga 95% epay - Spain
    Euronet China 85% EFT - China
    Euronet Pakistan 70% EFT - Pakistan
    Euronet Infinitium Solutions 65% EFT - India

    NET INCOME (LOSS) ATTRIBUTABLE TO EURONET


    Net income attributable to Euronet was $40.28.6 millionfor the three months ended SeptemberJune 30, 2020 and the net loss attributable to Euronet was $73.62021, an increase of $124.4 million for the nine months ended September 30, 2020, a decrease of $97.4 million and $313.9 million, respectively,  or 107% compared to the net incomeloss in the same periods in 2019. The decrease in net income for the three months ended September 30, 2020 compared to the same period in 2019 2020. For the three months ended June 30, 2021, the increase in net income was primarily attributable to the $122.6$104.6 million decrease in revenues,non-cash goodwill impairment charges and a $66.1 million increase in gross profit, partially offset by a $30.1 million increase in salaries and benefits, a $5.8 million increase in selling, general and administrative expenses, a $2.4 million decrease in net foreign currency exchange losses of $9.6 milliongains, and a decrease in income tax expense of $21.9 million. Thean increase in netother expenses aggregating $8.0 million.

    Net loss attributable to Euronet��was ($0.03 million) for the ninesix months ended SeptemberJune 30, 20202021, an increase of $113.9 million or 100% compared to the net income forloss in the same period in 2019 2020. For the six months ended June 30, 2021, the increase in net income was primarily attributable to the $280.3$104.6 million decrease in revenues, $106.0 million non-cash goodwill and acquired intangible assets impairment charges, and $9.8a $59.8 million increase in gross profit and a $12.4 million decrease in net foreign currency exchange losses, partially offset by a $9.8$44.5 million decreaseincrease in loss on early retirement of debtsalaries and benefits, a decrease$7.0 million increase in income tax expense, of $57.8and an increase in other expenses aggregating $11.4 million.

    LIQUIDITY AND CAPITAL RESOURCES


    Working capital


    As of SeptemberJune 30, 2020,2021, we had working capital of $1,216.8$1,280.2 million, which is calculated as the difference between total current assets and total current liabilities, compared to working capital of $1,284.8$1,510.5 million as of December 31, 2019.2020. The decrease in working capital iswas primarily due to $239.8the $249.6 million of share repurchases decrease in the outstanding balance on the Credit Facility during the first quarter of 2020, partially offset by operating results for the ninesix months ended SeptemberJune 30, 2020.2021. Our ratio of current assets to current liabilities was 1.85  1.79 and 1.791.81  at SeptemberJune 30, 20202021 and December 31, 2019,2020, respectively.

    We require substantial working capital to finance operations. The Money Transfer Segment funds the payout of the majority of our consumer-to-consumer money transfer services before receiving the benefit of amounts collected from customers by agents. Working capital needs increase due to weekends and banking holidays. As a result, we may report more or less working capital for the Money Transfer Segment based solely upon the day on which the reporting period ends. The epay Segment produces positive working capital, some of which is restricted in connection with the administration of its customer collection and vendor remittance activities. In our EFT Processing Segment, we obtain a significant portion of the cash required to operate our ATMs through various cash supply arrangements, the amount of which is not recorded on Euronet's Consolidated Balance Sheets. However, in certain countries, we fund the cash required to operate our ATM network from borrowings under the revolving credit facilities and cash flows from operations. As of SeptemberJune 30, 2020,2021, we had $409.7$565.1 million of our own cash in use or designated for use in our ATM network, which is recorded in ATM cash on Euronet's Consolidated Balance Sheet. ATM cash decreased $256.0increased $154.0 million from $665.6$411.1 million as of December 31, 20192020 to $409.7$565.1 million as of SeptemberJune 30, 20202021 as a result of the reductionincrease in number of active ATMs as of SeptemberJune 30, 20202021 compared to December 31, 2019.2020.

    35


    The Company has $1,008.2$994.5 million of unrestricted cash as of SeptemberJune 30, 20202021 compared to $786.1$1,420.3 million as of December 31, 2019.2020. The increasedecrease in unrestricted cash iswas primarily due to the transfer$249.6 million net repayment of the outstanding balance on the Credit Facility during the six months ended June 30, 2021 and the $154.0 million increase in ATM cash toas unrestricted cash and cash generated from operations, partially offset by $239.8 million in share repurchases duringwas utilized to fill the first quarter of 2020.additional active ATMs. Including the $409.7$565.1 million of cash in ATMs at SeptemberJune 30, 2020,2021, the Company has access to $1,417.9$1,559.6 million in available cash, and $953.1$949.7 million available under the credit facilityCredit Facility with no significant long-term debt principal payments until March 2025.

    38


    The following table identifies cash and cash equivalents provided by/(used in) our operating, investing and financing activities for the ninesix months ended SeptemberJune 30, 20202021 and 20192020 (in thousands):
    Nine Months Ended
    September 30,
    Six Months Ended
    June 30,
    Liquidity2020 20192021 2020
    Cash and cash equivalents and restricted cash provided by (used in):      
    Operating activities$220,416
     $364,379
    $173,307 $178,557
    Investing activities(77,073) (104,401)(48,332) (48,624)
    Financing activities(244,069) 461,632
    (248,553) (240,974)
    Effect of foreign currency exchange rate changes on cash and cash equivalents and restricted cash32,042 (57,807)(43,278) (27,787)
    (Decrease) increase in cash and cash equivalents and restricted cash$(68,684) $663,803
    Decrease in cash and cash equivalents and restricted cash$(166,856) $(138,828)

    Operating activity cash flow


    Cash flows provided by operating activities were $220.4$173.3 million for the ninesix months ended SeptemberJune 30, 20202021 compared to $364.4$178.6 million for the same period in 2019.2020. The decrease in operating cash flows was primarily due to the decrease in net income, partially offset by fluctuations in working capital mainly associated with the timing of the settlement processes with content providers in the epay Segment, with correspondents in the Money Transfer Segment, and with card organizations and banks in the EFT Processing Segment.


    Investing activity cash flow


    Cash flows used in investing activities were $77.1$48.3 million for ninethe six months ended SeptemberJune 30, 20202021 compared to $104.4$48.6 million for the same period in 2019.2020. We used $71.4$45.1 million for purchases of property and equipment for the ninesix months ended SeptemberJune 30, 2020 2021 compared to $100.4$45.5 million for the same period in 20192020.. The decrease in purchases of property and equipment is primarily driven by the COVID-19 related impacts to the EFT segment. Cash used for software development and other investing activities totaled $5.7$3.3 million and $4.0$3.6 million for the ninesix months ended SeptemberJune 30, 20202021 and 20192020, respectively.


    Financing activity cash flow


    Cash flows used in financing activities were $244.1$248.6 million for the ninesix months ended SeptemberJune 30, 20202021 compared to cash flows provided by financing activities of $461.6$241.0 million for the same period in 2019.2020. Our borrowing activities for the ninesix months ended SeptemberJune 30, 20202021 consisted of net cash outflows of $5.0$249.6 million compared to no net borrowings of $514.2 million for the same period in 2020 2019.. The decrease in net borrowings for the ninesix months ended SeptemberJune 30, 20202021 compared to the same period in 20192020 was the result of the issuancenet repayment of $1,194.9$249.6 million of Convertible Notes and Senior Notes during the nine months ended September 30, 2019 which were used to fundoutstanding balance on the operating cash of our IAD networks, repay revolving credit facility borrowings and repurchase a portion of existing convertible notes.Credit Facility. We repurchased $240.8$0.9 million and $37.3 million of our common stock during the ninesix months ended SeptemberJune 30, 2020 and 20192021 compared to repurchases of, respectively. Of $240.7 million for the $240.8 million repurchased shares, $239.8same period in 2020. The $0.9 million of Euronet Common Stock was repurchased under our repurchase program. share repurchases during the six months ended June 30, 2021 were in connection with the settlement of RSU awards and the exercise of option awards in certain countries in which we operate. We received proceeds of $6.6$5.3 million and $8.3$5.7 million during the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively, for the issuance of stock in connection with our Stock Incentive Plan.

    Other sources of capital


    Credit Facility - On October 17, 2018, the Company entered into a $1.0 billion unsecured credit agreement (the "Credit Facility") that expires on October 17, 2023.In May 2021, an additional lender joined the Credit Facility which increased the revolving commitment by $30 million. The Credit Facility allows for borrowings in Australian dollars, British pounds sterling, Canadian dollars, Czech koruna, Danish krone, euro, Hungarian forints, Japanese yen, New Zealand dollars, Norwegian krone, Polish zlotys, Swedish krona, Swiss francs, and U.S. dollars. The Credit Facility contains a $200 million sublimit for the issuance of letters of credit, a $50 million sublimit for U.S. Dollar swingline loans, and a $90 million sublimit for certain foreign currencies swingline loans.

    36

    As of SeptemberJune 30, 20202021, fees and interest on borrowings are based upon the Company'sour corporate credit rating (as defined in the credit agreement) and are based, in the case of letter of credit fees, on a margin, and in the case of interest, on a margin over the London InterBank Offered Rate ("LIBOR") or a margin over the base rate, as selected by us, with the applicable margin ranging from 1.125% to 2.0% (or 0.175% to 1.0% for base rate loans).

    As of SeptemberJune 30, 2020,2021, we had no$20.8 million of borrowings and $46.9 $59.5 million of stand-by letters of credit outstanding under the Credit Facility. The remaining $953.1 $949.7 million under the Credit Facility was available for borrowing.

    39

    Uncommitted Line of Credit - On September 4, 2019, the Company entered into an Uncommitted Loan Agreement with Bank of America which provided Euronet up to $100.0 million under an uncommitted line of credit. Interest on borrowings was equal to LIBOR plus 0.65% and the agreement was set to expire September 4, 2020. During the three months ended June 30, 2020, the Company and Bank of America mutually agreed to terminate the Uncommitted Loan Agreement.
    Convertible debt - On March 18, 2019, we completed the sale of $525.0$525.0 million in principal amount of Convertible Senior Notes due 2049 (“Convertible Notes”). The Convertible Notes were issued pursuant to an indenture, dated as of March 18, 2019 (the “Indenture”), by and between the Companyus and U.S. Bank National Association, as trustee. The Convertible Notes have an interest rate of 0.75%0.75% per annum payable semi-annually in March and September, and are convertible into shares of Euronet common stock at a conversion price of approximately $188.73$188.73 per share if certain conditions are met (relating to the closing prices of Euronet common stock exceeding certain thresholds for specified periods). Holders of the Convertible Notes have the option to require the Companyus to repurchase for cash all or part of their Convertible Notes on each of March 15, 2025, 2029, 2034, 2039 and 2044 at a repurchase price equal to 100%100% of the principal amount of the Convertible Notes to be repurchased, plus accrued and unpaid interest to, but excluding, the relevant repurchase date. In connection with the issuance of the Convertible Notes, we recorded $12.8$12.8 million in debt issuance costs, which are being amortized through March 1, 2025.

    For the Retired Convertible Notes, in accordance with ASC 470, the Company recognized a loss of $9.8 million on the conversion and redemption of the debt during the first half of 2019, representing the difference between the fair value of the Retired Convertible Notes converted and the carrying value of the bonds at the time of conversion.
    Senior Notes - On May 22, 2019, the Companywe completed the sale of €600 million ($669.9 million) aggregate principal amount of Senior Notes that expire on May 2026 (the “Senior Notes”). The Senior Notes accrue interest at a rate of 1.375% per year, payable annually in arrears commencingon May 22 2020,of each year, until maturity or earlier redemption. As of SeptemberJune 30, 2020, the Company has2021, we have outstanding €600 million ($703.2711.3 million) principal amount of the Senior Notes. In addition, the Companywe may redeem some or all of these notes on or after February 22, 2026 at their principal amount plus any accrued and unpaid interest.

    Other debt obligations - Certain of our subsidiaries have available credit lines and overdraft facilities to generally supplement short-term working capital requirements, when necessary. There were $0.9 $0.8 million and $6.2$0.9 million outstanding under these other obligation arrangements as of June 30, 2021September 30, 2020 and December 31, 2019,2020, respectively.

    Other uses of capital


    Capital expenditures and needs - Total capital expenditures for the ninesix months ended SeptemberJune 30, 20202021 were $71.4 million.$45.1 million. These capital expenditures were primarily for the purchase of ATMs to expand our IAD network in Europe, the purchase and installation of ATMs in key under-penetrated markets, the purchase of POS terminals for the epay and Money Transfer Segments, and office, data center and company store computer equipment and software. Total capital expenditures for 20202021 are currently estimated to range from approximately $100$100 million to $105 million to 

    $105 million. The Company has reduced estimated capital expenditures for 2020 due to the COVID-19 pandemic.
    At current and projected cash flow levels, we anticipate that cash generated from operations, together with cash on hand and amounts available under our Credit Facility and other existing and potential future financing will be sufficient to meet our debt, leasing, and capital expenditure obligations. If our capital resources are not sufficient to meet these obligations, we will seek to refinance our debt and/or issue additional equity under terms acceptable to us. However, we can offer no assurances that we will be able to obtain favorable terms for the refinancing of any of our debt or other obligations or for the issuance of additional equity.
    Share repurchase plan
    The Company's Board of Directors had authorized a stock repurchase program allowing Euronet to repurchase up to $375 million in value or 10.0 million shares of stock through March 31, 2020. The Company has repurchased all $375 million of stock under this program. On March 11, 2019, in connection with the issuance of the Convertible Notes, the Board of Directors authorized an additional repurchase program of $120 million in value of the Company's common stock through March 11, 2021. The Company has repurchased $110.6 million of stock under this program. On February 26, 2020, the Company put a repurchase program in place to repurchase up to $250 million in value, but not more than 5.0 million shares of common stock through February 28, 2022. For the nine months ended September 30, 2020, the Company repurchased 2.1 million shares under the repurchase programs at a weighted average purchase price of $114.41 for a total value of $239.8 million. Repurchases under either of the current programs may take place in the open market or in privately negotiated transactions, including derivative transactions, and may be made under a Rule 10b5-1 plan.
    40

    Inflation and functional currencies


    Generally, the countries in which we operate have experienced low and stable inflation in recent years. Therefore, the local currency in each of these markets is the functional currency. Currently, we do not believe that inflation will have a significant effect on our results of operations or financial position. We continually review inflation and the functional currency in each of the countries where we operate.

    OFF BALANCE SHEET ARRANGEMENTS


    On occasion, we grant guarantees of the obligations of our subsidiaries and we sometimes enter into agreements with unaffiliated third parties that contain indemnification provisions, the terms of which may vary depending on the negotiated terms of each respective agreement. Our liability under such indemnification provisions may be subject to time and materiality limitations, monetary caps and other conditions and defenses. As of SeptemberJune 30, 20202021, there were no material changes from the disclosure in our Annual Report on Form 10-K for the year ended December 31, 20192020. To date, we are not aware of any significant claims made by the indemnified parties or parties to whom we have provided guarantees on behalf of our subsidiaries and, accordingly, no liabilities have been recorded as of SeptemberJune 30, 20202021. See also Note 13,14, Commitments, to the unaudited consolidated financial statements included elsewhere in this report.

    37


    CONTRACTUAL OBLIGATIONS


    As of SeptemberJune 30, 2020,2021, there have been no material changes outside the ordinary course of business in our future contractual obligations from the amounts reported within our Annual Report on Form 10-K for the year ended December 31, 2019, other than those resulting from changes in the amount of debt outstanding discussed in the Liquidity and Capital Resources section. 2020


    41


    ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

    Interest rate risk


    As of SeptemberJune 30, 20202021, our total debt outstanding, excluding unamortized debt issuance costs, was $1,152.5 million.$1,193.0 million. Of this amount, $448.3$460.1 million,, net of debt discounts, or 39%38% of our total debt obligations, relates to our contingent Convertible Notes that have a fixed coupon rate. Our $525.0 million outstanding principal amount of Convertible Notes accrue cash interest at a rate of 0.75% of the principal amount per annum. Based on quoted market prices, as of SeptemberJune 30, 2020,2021, the fair value of our fixed rate Convertible Notes was $642.6$633.3 million,, compared to a carrying value of $448.3 million.$460.1 million. Interest expense for the Convertible Notes, including accretion and amortization of deferred debt issuance costs, has a weighted average interest rate of 4.4% annually. Further, as of SeptemberJune 30, 20202021 we had no$20.8 million of borrowings, or 2% of our total debt obligations, under our Credit Facility. Additionally, $703.2$711.3 million,, or 61%60% of our total debt obligations, relates to Senior Notes having a fixed coupon rate. Our €600 million outstanding principal amount of Senior Notes accrue cash interest at a rate of 1.375% of the principal amount per annum. Based on quoted market prices, as of SeptemberJune 30, 2020,2021, the fair value of our fixed rate Senior Notes was $687.8$721.7 million,, compared to a carrying value of $703.2 million.$711.3 million. The remaining $0.8 million, or less than 1%$0.9 million, or 0.1% of our total debt obligations, is related to borrowings by certain subsidiaries to fund, from time to time, working capital requirements. These arrangements generally are due within one year and accrue interest at variable rates.

    Our excess cash is invested in instruments with original maturities of three months or less or in certificates of deposit that may be withdrawn at any time without penalty; therefore, as investments mature and are reinvested, the amount we earn will increase or decrease with changes in the underlying short-term interest rates.

    Foreign currency exchange rate risk


    For the ninesix months ended SeptemberJune 30, 2020,2021, approximately 70%72% and of our revenues were generated in non-U.S. dollar countries and we expect to continue generating a significant portion of our revenues in countries with currencies other than the U.S. dollar.

    We are particularly vulnerable to fluctuations in exchange rates of the U.S. dollar to the currencies of countries in which we have significant operations, primarily the euro, British pound, Australian dollar, Polish zloty, Indian rupee, New Zealand dollar, Malaysian ringgit and Hungarian forint. As of SeptemberJune 30, 2020,2021, we estimate that a 10% fluctuation in these foreign currency exchange rates would have the combined annualized effect on reported net income and working capital of approximately $95$100 million to $105 million to $100 million.. This effect is estimated by applying a 10% adjustment factor to our non-U.S. dollar results from operations, intercompany loans that generate foreign currency gains or losses and working capital balances that require translation from the respective functional currency to the U.S. dollar reporting currency.

    Additionally, we have other non-current, non-U.S. dollar assets and liabilities on our balance sheet that are translated to the U.S. dollar during consolidation. These items primarily represent goodwill and intangible assets recorded in connection with acquisitions in countries other than the U.S. and our Senior Notes. We estimate that a 10% fluctuation in foreign currency exchange rates would have a non-cash impact on total comprehensive income of approximately $105$125 million to $110$130 million as a result of the change in value of these items during translation to the U.S. dollar. For the fluctuations described above, a strengthening U.S. dollar produces a financial loss, while a weakening U.S. dollar produces a financial gain.

    We believe this quantitative measure has inherent limitations and does not take into account any governmental actions or changes in either customer purchasing patterns or our financing or operating strategies. Because a majority of our revenues and expenses are incurred in the functional currencies of our international operating entities, the profits we earn in foreign currencies are positively impacted by a weakening of the U.S. dollar and negatively impacted by a strengthening of the U.S. dollar. Additionally, a significant portion of our debt obligations are in U.S. dollars; therefore, as foreign currency exchange rates fluctuate, the amount available for repayment of debt will also increase or decrease.


    We use derivatives to minimize our exposures related to changes in foreign currency exchange rates and to facilitate foreign currency risk management services by writing derivatives to customers. Derivatives are used to manage the overall market risk associated with foreign currency exchange rates; however, we do not perform the extensive record-keeping required to account for the derivative transactions as hedges. Due to the relatively short duration of the derivative contracts, we use the derivatives primarily as economic hedges. Since we do not designate foreign currency derivatives as hedging instruments pursuant to the accounting standards, we record gains and losses on foreign exchange derivatives in earnings in the period of change.

    4238


    A majority of our consumer-to-consumer money transfer operations involve receiving and disbursing different currencies, in which we earn a foreign currency spread based on the difference between buying currency at wholesale exchange rates and selling the currency to consumers at retail exchange rates. We enter into foreign currency forward and cross-currency swap contracts to minimize exposure related to fluctuations in foreign currency exchange rates. The changes in fair value related to these contracts are recorded in Foreign currency exchange (loss) gain, net on the Consolidated Statements of Income. As of SeptemberJune 30, 2020,2021, we had foreign currency derivative contracts outstanding with a notional value of $180$220 million, primarily in Australian dollars, British pounds, Canadian dollars, euros and Mexican pesos, that were not designated as hedges and mature within a few days.

    For derivative instruments our xe operations write to customers, we aggregate the foreign currency exposure arising from customer contracts, and hedge the resulting net currency risks by entering into offsetting contracts with established financial institution counterparties as part of a broader foreign currency portfolio. The changes in fair value related to the total portfolio of positions are recorded in Revenues on the Consolidated Statements of Income. As of SeptemberJune 30, 2020,2021, we held foreign currency derivative contracts outstanding with a notional value of $1.1 billion$1.3 billion,, primarily in U.S. dollars, euros, British pounds, Australian dollars and New Zealand dollars, that were not designated as hedges and for which the majority mature within the next twelve months.

    We use longer-term foreign currency forward contracts to mitigate risks associated with changes in foreign currency exchange rates on certain foreign currency denominated other asset and liability positions. As of SeptemberJune 30, 2020,2021, the Company had foreign currency forward contracts outstanding with a notional value of $213$99 million, primarily in euros.

    See Note 9,10, Derivative Instruments and Hedging Activities, to our unaudited consolidated financial statements for additional information.

    ITEM 4. CONTROLS AND PROCEDURES


    Our executive management, including our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Rule 13a-15(b) under the Exchange Act as of June 30, 2021September 30, 2020.. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that the design and operation of these disclosure controls and procedures were effective as of such date to provide reasonable assurance that information required to be disclosed in our reports under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the SEC, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures.

    Change in Internal Controls

    There has been no change in our internal control over financial reporting during the thirdsecond quarter of 20202021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
    PART II—OTHER INFORMATION

    ITEM 1. LEGAL PROCEEDINGS


    The Company is, from time to time, a party to legal or regulatory proceedings arising in the ordinary course of its business.


    The discussion regarding contingencies in Part I, Item 1 — Financial Statements (unaudited), Note 14,15, Litigation and Contingencies, to the unaudited consolidated financial statements in this report is incorporated herein by reference.

    Currently, there are no legal or regulatory proceedings that management believes, either individually or in the aggregate, would have a material adverse effect on the Company's consolidated financial condition or results of operations. In accordance with U.S. GAAP, we record a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These liabilities are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular case or proceeding.

    4339


    ITEM 1A. RISK FACTORS
    There
    Except as otherwise described herein, there
    were no material changes to the risk factors previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2019 and our Quarterly Report on Form 10-Q for the quarters ended March 31, 2020, and June 30, 2020
    as filed with the SEC.

    ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS


    The following table provides information with respect to shares of the Company's Common Stockcommon stock that were purchased by the Company during the three months ended SeptemberJune 30, 2020.2021. There were no repurchases of common stock during the three months ended June 30, 2021.
    Period Total Number of Shares Purchased Average Price Paid per Share Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs 
    Maximum Dollar Value of Shares that May Yet Be Purchased Under the Programs (in thousands) (1)
    July 1 - July 31, 2020 
     $
     
     $259,362
    August 1 - August 31, 2020 
     
     
     $259,362
    September 1 - September 30, 2020 
     
     
     $259,362
    Total 
     $
     
      
    Period Total Number of Shares Purchased Average Price Paid per Share Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs Maximum Dollar Value of Shares that May Yet Be Purchased Under the Programs (in thousands) (1)
    April 1 - April 30, 2021
     
     $
     
     $250,000
    May 1 - May 31, 2021
     
     
     
     
    250,000
    June 1 - June 30, 2021 
     
     
     $250,000
    Total 
     $
     
      
    (1) On March 11, 2019, in connection with the issuance of the Convertible Notes, the Board of Directors authorized a repurchase program of $120 million in value of Euronet’s common stock through March 11, 2021. Euronet has repurchased $110.6 million of stock under this program. On February 26, 2020, the Company put a repurchase program in place to repurchase up to $250 million in value, but not more than 5.0 million shares of common stock through February 28, 2022. Repurchases under either program may take place in the open market or in privately negotiated transactions, including derivative transactions, and may be made under a Rule 10b5-1 plan.

    4440


    ITEM 6. EXHIBITS
    Exhibit Description
      
    10.1
    10.2
    10.3*

    31.1*
     
    31.2*
     
    32.1**
     
    32.2**
     
    101*
     
    The following materials from Euronet Worldwide, Inc.’s Quarterly Report on Form 10-Q for the quarter ended SeptemberJune 30, 2020,2021, formatted in XBRL (eXtensible Business Reporting Language): (i) Consolidated Balance Sheets at SeptemberJune 30, 20202021 (unaudited) and December 31, 20192020, (ii) Consolidated Statements of IncomeOperations (unaudited) for the three and six months ended June 30three, 2021 and nine months ended September 30, 2020, and 2019, (iii) Consolidated Statements of Comprehensive Income (Loss) (unaudited) for the three and ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, (iv) Consolidated Statements of Changes in Equity (unaudited) for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 (v) Consolidated Statements of Cash Flows (unaudited) for the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, and (vi) Notes to the Unaudited Consolidated Financial Statements.
    104*
     
    Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
    _________________________
    * Filed herewith.
    ** Pursuant to Item 601(b)(32) of Regulation S-K, this Exhibit is furnished rather than filed with this Form 10-Q.

    PLEASE NOTE: Pursuant to the rules and regulations of the SEC, we have filed or incorporated by reference the agreements referenced above as exhibits to this Annual Report on Form 10-K. The agreements have been filed to provide investors with information regarding their respective terms. The agreements are not intended to provide any other factual information about the Company or its business or operations. In particular, the assertions embodied in any representations, warranties and covenants contained in the agreements may be subject to qualifications with respect to knowledge and materiality different from those applicable to investors and may be qualified by information in confidential disclosure schedules not included with the exhibits. These disclosure schedules may contain information that modifies, qualifies and creates exceptions to the representations, warranties and covenants set forth in the agreements. Moreover, certain representations, warranties and covenants in the agreements may have been used for the purpose of allocating risk between the parties, rather than establishing matters as facts. In addition, information concerning the subject matter of the representations, warranties and covenants may have changed after the date of the respective agreement, which subsequent information may or may not be fully reflected in the Company'sour public disclosures. Accordingly, investors should not rely on the representations, warranties and covenants in the agreements as characterizations of the actual state of facts about the Companyus or itsour business or operations on the date hereof.

    4541



    SIGNATURES
    Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
    November 2, 2020August 3, 2021
    Euronet Worldwide, Inc.
    By:/s/ MICHAEL J. BROWN 
     Michael J. Brown  
     Chief Executive Officer  
       
       
    By:/s/ RICK L. WELLER 
     Rick L. Weller  
     Chief Financial Officer  

    42