UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2020March 31, 2021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from             to             
Commission file number: 001-32622
EVERI HOLDINGS INC.
(Exact name of registrant as specified in its charter)
Delaware 20-0723270
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
   
7250 S. Tenaya Way, Suite 100  
Las Vegas 
Nevada89113
(Address of principal executive offices) (Zip Code)

(800) 833-7110
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading symbol(s)Name of each exchange on which registered
Common Stock, $0.001 par valueEVRINew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  x  No ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes  x  No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer¨ Accelerated filer¨
Non-accelerated filer¨Smaller reporting company
  Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes   No x
As of July 29, 2020,May 3, 2021, there were 85,450,99888,122,030 shares of the registrant’s $0.001 par value per share common stock outstanding.



TABLE OF CONTENTS

   Page
    
PART I: FINANCIAL INFORMATION
    
Item 1: Financial Statements
    
  Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) Income for the three and six months ended June 30,March 31, 2021 and 2020 and 2019
    
  Unaudited Condensed Consolidated Balance Sheets as of June 30, 2020March 31, 2021 and December 31, 20192020
    
  Unaudited Condensed Consolidated Statements of Cash Flows for the sixthree months ended June 30,March 31, 2021 and 2020 and 2019
Unaudited Condensed Consolidated Statements of Stockholders’ Equity (Deficit) Equity for the three and six months ended June 30,March 31, 2021 and 2020 and 2019
    
  Notes to Unaudited Condensed Consolidated Financial Statements
    
Item 2: Management’s Discussion and Analysis of Financial Condition and Results of Operations
    
Item 3: Quantitative and Qualitative Disclosures About Market Risk
    
Item 4: Controls and Procedures
    
PART II: OTHER INFORMATION
    
Item 1: Legal Proceedings
    
Item 1A: Risk Factors
    
Item 2: Unregistered Sales of Equity Securities and Use of Proceeds
    
Item 3: Defaults Upon Senior Securities
    
Item 4: Mine Safety Disclosures
    
Item 5: Other Information
    
Item 6: Exhibits
    
Signatures  


2


PART I: FINANCIAL INFORMATION
Item 1. Financial Statements.
EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) INCOME
(In thousands, except earnings per share amounts)
 
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
2020201920202019 20212020
RevenuesRevenues  Revenues  
Games revenuesGames revenues  Games revenues  
Gaming operationsGaming operations$13,859  $45,576  $59,545  $89,862  Gaming operations$58,141 $45,686 
Gaming equipment and systemsGaming equipment and systems6,983  23,412  18,566  46,499  Gaming equipment and systems17,988 11,583 
Gaming otherGaming other11  391  32  445  Gaming other22 21 
Games total revenuesGames total revenues20,853  69,379  78,143  136,806  Games total revenues76,151 57,290 
FinTech revenuesFinTech revenues  FinTech revenues  
Cash access services10,034  39,696  47,007  80,528  
Equipment3,404  7,835  9,756  14,863  
Information services and other4,424  12,796  17,118  21,284  
Financial access servicesFinancial access services38,712 36,973 
Software and otherSoftware and other17,246 12,694 
HardwareHardware7,004 6,351 
FinTech total revenuesFinTech total revenues17,862  60,327  73,881  116,675  FinTech total revenues62,962 56,018 
Total revenuesTotal revenues38,715  129,706  152,024  253,481  Total revenues139,113 113,308 
Costs and expensesCosts and expenses  Costs and expenses  
Games cost of revenues(1)
Games cost of revenues(1)
  
Games cost of revenues(1)
  
Gaming operationsGaming operations1,681  3,726  6,226  7,850  Gaming operations4,759 4,545 
Gaming equipment and systemsGaming equipment and systems4,071  13,432  10,895  25,961  Gaming equipment and systems10,307 6,824 
Gaming other456  347  456  347  
Games total cost of revenuesGames total cost of revenues6,208  17,505  17,577  34,158  Games total cost of revenues15,066 11,369 
FinTech cost of revenues(1)
FinTech cost of revenues(1)
  
FinTech cost of revenues(1)
  
Cash access services511  2,968  4,066  5,665  
Equipment2,014  4,597  5,904  8,927  
Information services and other324  970  1,198  1,928  
Financial access servicesFinancial access services1,473 3,555 
Software and otherSoftware and other1,004 873 
HardwareHardware4,028 3,891 
FinTech total cost of revenuesFinTech total cost of revenues2,849  8,535  11,168  16,520  FinTech total cost of revenues6,505 8,319 
Operating expensesOperating expenses41,603  39,167  80,501  73,815  Operating expenses38,043 39,272 
Research and developmentResearch and development5,193  6,672  13,924  14,203  Research and development8,413 8,355 
DepreciationDepreciation16,294  15,258  32,537  30,047  Depreciation16,177 16,243 
AmortizationAmortization19,295  17,690  38,619  33,987  Amortization14,715 19,324 
Total costs and expensesTotal costs and expenses91,442  104,827  194,326  202,730  Total costs and expenses98,919 102,882 
Operating (loss) income(52,727) 24,879  (42,302) 50,751  
Operating incomeOperating income40,194 10,426 
Other expensesOther expenses  Other expenses  
Interest expense, net of interest incomeInterest expense, net of interest income19,822  20,433  37,321  40,833  Interest expense, net of interest income18,471 17,499 
Loss on extinguishment of debtLoss on extinguishment of debt80  —  7,457  —  Loss on extinguishment of debt7,378 
Total other expensesTotal other expenses19,902  20,433  44,778  40,833  Total other expenses18,471 24,877 
(Loss) income before income tax(72,629) 4,446  (87,080) 9,918  
Income tax benefit(4,148) (1,040) (5,145) (1,428) 
Net (loss) income(68,481) 5,486  (81,935) 11,346  
Foreign currency translation, net of tax304  (35) (1,654) 469  
Comprehensive (loss) income$(68,177) $5,451  $(83,589) $11,815  
Income (loss) before income taxIncome (loss) before income tax21,723 (14,451)
Income tax provision (benefit)Income tax provision (benefit)1,189 (997)
Net income (loss)Net income (loss)20,534 (13,454)
Foreign currency translationForeign currency translation(221)(1,958)
Comprehensive income (loss)Comprehensive income (loss)$20,313 $(15,412)

(1) Exclusive of depreciation and amortization.
23


 Three Months Ended June 30,Six Months Ended June 30,
 2020201920202019
(Loss) earnings per share  
Basic$(0.80) $0.08  $(0.97) $0.16  
Diluted$(0.80) $0.07  $(0.97) $0.15  
Weighted average common shares outstanding  
Basic85,122  71,477  84,873  70,909  
Diluted85,122  79,158  84,873  77,211  

See notes to unaudited condensed consolidated financial statements.
3


EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except par value amounts)
 At June 30,At December 31,
 20202019
ASSETS  
Current assets  
Cash and cash equivalents$257,430  $289,870  
Settlement receivables33,833  70,282  
Trade and other receivables, net of allowances for credit losses of $2,605 and $5,786 at June 30, 2020 and December 31, 2019, respectively70,733  87,910  
Inventory33,840  26,574  
Prepaid expenses and other current assets19,440  27,896  
Total current assets415,276  502,532  
Non-current assets
Property and equipment, net112,996  128,869  
Goodwill681,531  681,635  
Other intangible assets, net242,015  279,187  
Other receivables, net16,096  16,661  
Other assets16,186  20,339  
Total non-current assets1,068,824  1,126,691  
Total assets$1,484,100  $1,629,223  
LIABILITIES AND STOCKHOLDERS’ EQUITY  
Current liabilities  
Settlement liabilities$158,075  $234,087  
Accounts payable and accrued expenses147,639  173,103  
Current portion of long-term debt1,250  —  
Total current liabilities306,964  407,190  
Non-current liabilities
Deferred tax liability, net21,009  26,401  
Long-term debt1,161,380  1,108,078  
Other accrued expenses and liabilities13,509  33,566  
Total non-current liabilities1,195,898  1,168,045  
Total liabilities1,502,862  1,575,235  
Commitments and contingencies (Note 13)
Stockholders’ (deficit) equity  
Convertible preferred stock, $0.001 par value, 50,000 shares authorized and 0 shares outstanding at June 30, 2020 and December 31, 2019, respectively—  —  
Common stock, $0.001 par value, 500,000 shares authorized and 110,534 and 85,426 shares issued and outstanding at June 30, 2020, respectively, and 109,493 and 84,497 shares issued and outstanding at December 31, 2019, respectively111  109  
Additional paid-in capital456,588  445,162  
Accumulated deficit(294,875) (212,940) 
Accumulated other comprehensive loss(2,473) (819) 
Treasury stock, at cost, 25,108 and 24,996 shares at June 30, 2020 and December 31, 2019, respectively(178,113) (177,524) 
Total stockholders’ (deficit) equity(18,762) 53,988  
Total liabilities and stockholders’ equity$1,484,100  $1,629,223  
 Three Months Ended March 31,
 20212020
Earnings (loss) per share  
Basic$0.24 $(0.16)
Diluted$0.21 $(0.16)
Weighted average common shares outstanding  
Basic86,984 84,624 
Diluted97,968 84,624 

See notes to unaudited condensed consolidated financial statements.
4


EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWSBALANCE SHEETS
(In thousands)thousands, except par value amounts)
Six Months Ended June 30,
20202019
Cash flows from operating activities
Net (loss) income$(81,935) $11,346  
Adjustments to reconcile net (loss) income to cash used in operating activities:
Depreciation32,537  30,047  
Amortization38,619  33,987  
Non-cash lease expense2,195  2,018  
Amortization of financing costs and discounts1,941  1,789  
Loss on sale or disposal of assets101  1,121  
Accretion of contract rights3,170  4,318  
Provision for credit losses4,981  5,912  
Deferred income taxes(5,392) (1,748) 
Reserve for inventory obsolescence1,021  670  
Write-down of assets11,033  843  
Loss on extinguishment of debt7,457  —  
Stock-based compensation7,123  4,160  
Other non-cash items456  —  
Changes in operating assets and liabilities:
Settlement receivables35,998  (161,117) 
Trade and other receivables12,202  (16,497) 
Inventory(9,880) (4,570) 
Other assets1,437  (20,518) 
Settlement liabilities(75,566) (3,478) 
Other liabilities(25,908) 24,060  
Net cash used in operating activities(38,410) (87,657) 
Cash flows from investing activities
Capital expenditures(30,134) (45,683) 
Acquisitions, net of cash acquired(15,000) (20,000) 
Proceeds from sale of property and equipment86  50  
Placement fee agreements(875) (11,648) 
Net cash used in investing activities(45,923) (77,281) 
Cash flows from financing activities
Proceeds from secured term loan125,000  —  
Borrowings under revolving credit facility35,000  —  
Repayments of unsecured notes(89,619) —  
Repayments of credit facility(13,500) (17,700) 
Fees associated with debt transactions(11,128) —  
Proceeds from exercise of stock options2,113  9,450  
Treasury stock(589) (980) 
Net cash provided by (used in) financing activities47,277  (9,230) 
Effect of exchange rates on cash and cash equivalents(1,732) 714  
Cash, cash equivalents and restricted cash
Net decrease for the period(38,788) (173,454) 
Balance, beginning of the period296,610  299,181  
Balance, end of the period$257,822  125,727  
 At March 31,At December 31,
 20212020
ASSETS  
Current assets  
Cash and cash equivalents$335,133 $251,706 
Settlement receivables45,822 60,652 
Trade and other receivables, net of allowances for credit losses of $4,449 and $3,689 at March 31, 2021 and December 31, 2020, respectively80,235 74,191 
Inventory29,729 27,742 
Prepaid expenses and other current assets19,865 17,348 
Total current assets510,784 431,639 
Non-current assets
Property and equipment, net109,909 112,323 
Goodwill681,981 681,974 
Other intangible assets, net203,093 214,627 
Other receivables14,238 14,620 
Other assets19,809 21,996 
Total non-current assets1,029,030 1,045,540 
Total assets$1,539,814 $1,477,179 
LIABILITIES AND STOCKHOLDERS’ EQUITY (DEFICIT)  
Current liabilities  
Settlement liabilities$198,316 $173,211 
 Accounts payable and accrued expenses157,029 145,029 
 Current portion of long-term debt1,250 1,250 
Total current liabilities356,595 319,490 
Non-current liabilities
Long-term debt, less current portion1,128,815 1,128,003 
Deferred tax liability, net20,776 19,956 
Other accrued expenses and liabilities16,096 17,628 
Total non-current liabilities1,165,687 1,165,587 
Total liabilities1,522,282 1,485,077 
Commitments and contingencies (Note 13)00
Stockholders’ equity (deficit)  
Convertible preferred stock, $0.001 par value, 50,000 shares authorized and 0 shares outstanding at March 31, 2021 and December 31, 2020, respectively
Common stock, $0.001 par value, 500,000 shares authorized and 112,852 and 87,651 shares issued and outstanding at March 31, 2021, respectively, and 111,872 and 86,683 shares issued and outstanding at December 31, 2020, respectively113 112 
Additional paid-in capital471,902 466,614 
Accumulated deficit(274,086)(294,620)
Accumulated other comprehensive loss(1,412)(1,191)
Treasury stock, at cost, 25,202 and 25,190 shares at March 31, 2021 and December 31, 2020, respectively(178,985)(178,813)
Total stockholders’ equity (deficit)17,532 (7,898)
Total liabilities and stockholders’ equity (deficit)$1,539,814 $1,477,179 

See notes to unaudited condensed consolidated financial statements.
5


 Six Months Ended June 30,
 20202019
Supplemental cash disclosures  
Cash paid for interest$32,956  $39,549  
Cash (refunded) paid for income tax, net(52) 293  
Supplemental non-cash disclosures
Accrued and unpaid capital expenditures$2,288  $3,321  
Accrued and unpaid placement fees added during the year—  585  
Accrued and unpaid liabilities for acquisitions added during the year—  27,556  
Transfer of leased gaming equipment to inventory5,578  7,637  
Operating lease right-of-use assets obtained in exchange for new lease obligations860  15,132  
EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
Three Months Ended March 31,
20212020
Cash flows from operating activities
Net income (loss)$20,534 $(13,454)
Adjustments to reconcile net income (loss) to cash provided by (used in) operating activities:
Depreciation16,177 16,243 
Amortization14,715 19,324 
Non-cash lease expense1,196 1,056 
Amortization of financing costs and discounts1,172 854 
Loss on sale or disposal of assets743 87 
Accretion of contract rights2,318 2,170 
Provision for credit losses1,999 3,750 
Deferred income taxes820 (1,175)
Reserve for inventory obsolescence467 362 
Loss on extinguishment of debt7,378 
Stock-based compensation3,005 2,483 
Changes in operating assets and liabilities:
Settlement receivables14,832 67,604 
Trade and other receivables(7,673)15,846 
Inventory(2,438)(13,131)
Prepaid expenses and other assets(1,863)856 
Settlement liabilities25,105 (221,832)
Accounts payable and accrued expenses20,497 (19,257)
Net cash provided by (used in) operating activities111,606 (130,836)
Cash flows from investing activities
Capital expenditures(20,035)(22,507)
Acquisitions, net of cash acquired(10,000)(10,000)
Proceeds from sale of property and equipment80 30 
Placement fee agreements(585)
Net cash used in investing activities(29,955)(33,062)
Cash flows from financing activities
Repayments of incremental term loan(313)
Proceeds from revolving credit facility35,000 
Repayments of existing term loan(13,500)
Repayments of unsecured notes(89,619)
Fees associated with debt transactions(6,491)
Proceeds from exercise of stock options2,285 1,642 
Treasury stock(173)(42)
Net cash provided by (used in) financing activities1,799 (73,010)
Effect of exchange rates on cash and cash equivalents(120)(2,592)
Cash, cash equivalents and restricted cash
Net increase (decrease) for the period83,330 (239,500)
Balance, beginning of the period252,349 296,610 
Balance, end of the period$335,679 $57,110 

See notes to unaudited condensed consolidated financial statements.
6


 Three Months Ended March 31,
 20212020
Supplemental cash disclosures  
Cash paid for interest$12,026 $10,855 
Cash refunded for income tax, net(197)(78)
Supplemental non-cash disclosures
Accrued and unpaid capital expenditures$2,786 $4,488 
Transfer of leased gaming equipment to inventory1,407 5,529 
 
See notes to unaudited condensed consolidated financial statements.

67


EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (DEFICIT) EQUITY
(In thousands)

Common Stock—
Series A
AdditionalAccumulated
Other
Total Stockholders’Common Stock—
Series A
AdditionalAccumulated
Other
Total Stockholders’
Number of
Shares
AmountPaid-in
Capital
Accumulated
Deficit
Comprehensive
Loss
Treasury
Stock
(Deficit) EquityNumber of
Shares
AmountPaid-in
Capital
Accumulated
Deficit
Comprehensive
Loss
Treasury
Stock
Equity
(Deficit)
Balance, January 1, 201995,100  $95  $298,929  $(229,457) $(1,998) $(176,464) $(108,895) 
Net income—  —  —  5,860  —  —  5,860  
Balance, January 1, 2020Balance, January 1, 2020109,493 $109 $445,162 $(212,940)$(819)$(177,524)$53,988 
Net lossNet loss— — — (13,454)— — (13,454)
Foreign currency translationForeign currency translation—  —  —  —  504  —  504  Foreign currency translation— — — — (1,958)— (1,958)
Stock-based compensation expenseStock-based compensation expense—  —  1,773  —  —  —  1,773  Stock-based compensation expense— — 4,173 — — — 4,173 
Exercise of optionsExercise of options864   4,970  —  —  —  4,971  Exercise of options298 1,641 — — — 1,642 
Restricted share vesting and withholdingRestricted share vesting and withholding —  —  —  —  (15) (15) Restricted share vesting and withholding15 — — — — (42)(42)
Balance, March 31, 201995,966  $96  $305,672  $(223,597) $(1,494) $(176,479) $(95,802) 
Net income—  —  —  5,486  —  —  5,486  
Foreign currency translation—  —  —  —  (35) —  (35) 
Stock-based compensation expense—  —  2,387  —  —  —  2,387  
Exercise of options764   4,491  —  —  —  4,492  
Restricted share vesting and withholding275  —  —  —  —  (965) (965) 
Balance, June 30, 201997,005  $97  $312,550  $(218,111) $(1,529) $(177,444) $(84,437) 
Balance, March 31, 2020Balance, March 31, 2020109,806 $110 $450,976 $(226,394)$(2,777)$(177,566)$44,349 

Balance, January 1, 2020109,493  $109  $445,162  $(212,940) $(819) $(177,524) $53,988  
Net loss—  —  —  (13,454) —  —  (13,454) 
Balance, January 1, 2021Balance, January 1, 2021111,872 $112 $466,614 $(294,620)$(1,191)$(178,813)$(7,898)
Net incomeNet income— — — 20,534 — — 20,534 
Foreign currency translationForeign currency translation—  —  —  —  (1,958) —  (1,958) Foreign currency translation— — — — (221)— (221)
Stock-based compensation expenseStock-based compensation expense—  —  4,173  —  —  —  4,173  Stock-based compensation expense— — 3,005 — — — 3,005 
Exercise of warrantsExercise of warrants378 — — — — — — 
Exercise of optionsExercise of options298   1,641  —  —  —  1,642  Exercise of options561 2,284 — — — 2,285 
Restricted share vesting and withholdingRestricted share vesting and withholding15  —  —  —  —  (42) (42) Restricted share vesting and withholding41 (1)— — (172)(173)
Balance, March 31, 2020109,806  $110  $450,976  $(226,394) $(2,777) $(177,566) $44,349  
Net loss—  —  —  (68,481) —  —  (68,481) 
Foreign currency translation—  —  —  —  304  —  304  
Stock-based compensation expense—  —  4,638  —  —  —  4,638  
Issuance of warrants—  —  502  —  —  —  502  
Exercise of options149   472  —  —  —  473  
Restricted share vesting and withholding579  —  —  —  —  (547) (547) 
Balance, June 30, 2020110,534  $111  $456,588  $(294,875) $(2,473) $(178,113) $(18,762) 
Balance, March 31, 2021Balance, March 31, 2021112,852 $113 $471,902 $(274,086)$(1,412)$(178,985)$17,532 

See notes to unaudited condensed consolidated financial statements.
78


EVERI HOLDINGS INC. AND SUBSIDIARIES
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
In this filing, we refer to: (a)(i) our unaudited condensed consolidated financial statements and notes thereto as our “Financial Statements,Statements;(b)(ii) our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) Income as our “Statements of Operations,Operations;” and (c)(iii) our Unaudited Condensed Consolidated Balance Sheets as our “Balance Sheets.”

1. BUSINESS
Everi Holdings Inc. (“Everi Holdings,” or “Everi”) is a holding company, the assets of which are the issued and outstanding shares of capital stock of each of Everi Payments Inc. (“Everi FinTech” or “FinTech”) and Everi Games Holding Inc., which owns all of the issued and outstanding shares of capital stock of Everi Games Inc. (“Everi Games” or “Games”). Unless otherwise indicated, the terms the “Company,” “we,” “us,” and “our” refer to Everi Holdings together with its consolidated subsidiaries.
Everi is a leading supplier of entertainment and trusted technology solutions for the casino and digital online, and gaming industry. Everi’s mission is to be the industry leader by reimagining the gaming experience. With a focus on bothplayer engagement and helping casino customers and players, Everioperate more efficiently, the Company develops sells, and leases gamesentertaining game content and gaming machines, gaming systems, and services for land-based and iGaming operators. The Company is an innovator andalso the preeminent provider of coretrusted financial technology solutions that power the casino floor while improving operational efficiencies and fulfilling regulatory compliance requirements, including products and services that facilitate convenient and secure cash and cashless financial transactions, self-service player loyalty tools and promotion management software,applications, and regulatory and intelligence and regulatory compliance solutions. Everi’s mission is to provide casino operators with games that facilitate memorable player experiences, offer secure financial transactions for casinos and their patrons, and deliver software applications and self-service tools to improve casino operations’ efficiencies and fulfill regulatory compliance requirements.software.
Everi Holdings reports its results offinancial performance, and organizes and manages its operations, based onacross the following 2 operatingbusiness segments: (i) Games and (ii) FinTech.
Everi Games provides gaming operators with gaming technology products and services, including: (a)(i) gaming machines, primarily comprising Class II and Class III slot machines placed under participation or fixed-fee lease arrangements or sold to casino customers; (b)(ii) providing and maintaining the central determinant systems for the video lottery terminals (“VLTs”) installed in the State of New York and similar technology in certain tribal jurisdictions; and (c)(iii) business-to-business (“B2B”) and business-to-consumer (“B2C”) digital online gaming activities.
Everi FinTech provides gaming operators with financial technology products and services, including: (a)financial access and deposit-based services supporting digital, cashless and equipment that facilitate casino patrons’physical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. In addition, we provide an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via Automated Teller Machine (“ATM”) cashdebit withdrawals, credit card cashfinancial access transactions, and point-of-salepoint of sale (“POS”) debit card purchasepurchases at casino cages, kiosk and cash access transactions; (b)mobile POS devices; federally insured deposit accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; (c) self-service player loyalty enrollmenttools and marketing equipment, including promotion management software and tools; (d) software and services that improve credit decision making, automate cashier operations, and enhance patron marketing activities for gaming establishments; (e) equipment that provides cash access and other cash handling efficiency-related services; and (f)software; compliance, audit, and data solutions.software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings.
With respect to our FinTech business, we have made the following updates to certain of our financial statement descriptions, where applicable: (i) “Cash access services” has become “Financial access services;” (ii) “ATM” has been renamed “Funds dispensed;” (iii) “Equipment” has been changed to “Hardware;” and (iv) “Information services and other” has been revised to “Software and other.” These naming convention changes better represent how our business has evolved.
Impact of COVID-19Coronavirus Disease 2019 (“COVID-19”) Pandemic
The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, temporarily lowered equity market valuations, created significant volatility in the financial markets, increased unemployment levels, caused temporary, and in certain cases, permanent closures of many businesses. The gaming industry was not immune to these factors as our casino customers closed their gaming establishments, and as a result, our operations have experienced significant disruptions.disruptions in the first three quarters of 2020. At the immediate onset of the COVID-19 pandemic, we were affected by various measures, including, but not limited to: the institution of social distancing and sheltering-in-place requirements in many states and communities where we operate, which significantly impacted demand for our products and services, and resulted in office closures, the furlough of a majority of our employees, the implementation of temporary base salary reductions for our employees and the implementation of a work-from-home policy.
During the second quarter of 2020, businesses began to adapt to social-distancing measures and various phases of reopening pursuant to government-mandated guidelines. As gaming establishments reopened, a number of casino operators initially experienced an elevated level of activity as compared to what was originally anticipated. This initial demand that occurred during the second quarter of 2020 has recently flattened to slightly below pre-COVID levels. It is unclear if, and when, volume will return to pre-COVID levels; however, we continue to monitor the impacts of COVID-19 and make adjustments accordingly.
With our gaming customers reopening casino properties, we have recalled a majority of our furloughed employees on primarily a work-from-home basis consistent with our remaining employees and reversed a significant portion of their temporary pay reductions as our revenues began to return toward the end of the second quarter of 2020. In addition, a number of casino
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propertiesSince the onset of COVID-19, we have closed for a second time, and if this continuesimplemented measures to occur, itmitigate our exposure throughout the global pandemic. While there may have an adverse impact on our revenue expectations in the near-term.
In parallel, in connection with thebe further uncertainty facing our customers as a result of COVID-19, we have evaluatedcontinue to evaluate our business strategies and the impacts of the global pandemic on our results of operations and financial condition and make business decisions to mitigate further risk. It is unclear when, and if, customer volumes will consistently return to pre-COVID levels, the extent a resurgence of COVID-19 could result in the further or re-closure of casinos by federal, state, tribal or municipal governments and regulatory agencies or by the casino operators themselves in an effort to contain the COVID-19 global pandemic or mitigate its impact and the impact of vaccines on these matters; however, we continue to monitor the impacts of the global pandemic and make adjustments to our business, accordingly.

Industry conditions have improved as many of the casino properties that again temporarily closed operations in late 2020 began reopening in the first quarter of 2021. As of March 31, 2021, approximately 5% of casinos in the United States remained closed, according to the American Gaming Association. Our revenues, cash flows, and liquidity improved during the first quarter of 2021 as compared to the prior year on a sequential basis. At the onset of the pandemic, our customers implemented protocols intended to protect their patrons and guests from potential COVID-19 exposure and re-establish customer confidence in the gaming and hospitality industry. These measures included enhanced sanitization, limitations on public gathering and casino capacity, patron social distancing requirements, limitations on casino operations and amenities, of which have limited the number of patrons that are able or who desire to reduceattend these venues. This has also impacted the sizepace at which demand for our products and services rebounds.
We expect that demand for our products and services will continue to be tempered in the short-term, to the extent gaming activity decreases at our customers’ locations or fails to increase at expected rates return to pre-pandemic levels and to the extent our customers decide to restrict their capital spending as a result of our ongoing operating costs.uncertainty in the industry, or otherwise. As a result, of this evaluation, we permanently reduced our employee base, with most of the departures resultingcontinue to monitor and manage liquidity levels and we may, from our furloughed employees,time to accommodate the current and future operating needs of our customers and our business.time, evaluate available capital resource alternatives on acceptable terms to provide additional financial flexibility.
The impact of the COVID-19 pandemic also exacerbates the risks disclosed in our Annual Report, including, but not limited to: our ability to comply with the terms of our indebtedness, our ability to generate revenues, earn profits and maintain adequate liquidity, our ability to service existing and attract new customers, maintain our overall competitiveness in the market, the potential for significant fluctuations in demand for our services, overall trends in the gaming industry impacting our business, as well asand potential volatility in our stock price, among other consequences such as cybersecurity exposure.
The impact of the COVID-19 pandemic on the Company’s operations, and significant and sustained decline in our stock price, qualified as a triggering event necessitating the evaluation of our long-lived assets and goodwill for indicators of impairment. We conducted a goodwill quantitative impairment assessment as of May 31, 2020. See “Note 9 — Property and Equipment” and “Note 10 — Goodwill and Other Intangible Assets.”
Results of Operations and Liquidity
To date, our operations have experienced revenue reductions and significant disruptions as a direct consequence of the circumstances surrounding the COVID-19 pandemic. This had a material adverse impact on our overall results of operations and financial condition for the current reporting period. As such, we have implemented a range of actions to maintain balance sheet flexibility and preserve liquidity as a result of the business disruption caused by the rapid nationwide spread of COVID-19, including, but not limited to:
At the onset of COVID-19 pandemic:
we completed the full draw down of our available capacity of $35.0 million under the Revolving Credit Facility in order to improve our liquidity and preserve financial flexibility in light of the uncertainty in our industry and the global economy as a result of COVID-19 (as discussed and defined in “Note 12 — Long-Term Debt”);
we entered into a fourth amendment (the “Fourth Amendment”) to our existing Credit Agreement (as defined in “Note 12 — Long-Term Debt”), which among other things, amended our debt covenants to provide relief with respect to our senior secured leverage ratio (as discussed and defined in “Note 12 — Long-term Debt”);
we also entered into a new credit agreement, which provides for a $125.0 million senior secured term loan, which is secured on a pari passu basis with the loans under our existing Credit Agreement. The entire amount was borrowed upon closing (as discussed and defined in “Note 12 — Long-term Debt”);
our executive officers elected to accept significant reductions to their compensation during the pendency of the COVID-19 pandemic in order to better position the Company to withstand the challenging conditions that have caused global and domestic disruption in the current economic environment;
our independent members of the Board of Directors of the Company elected to forgo their quarterly cash compensation for Board and related committee services;
we furloughed a majority of our staff;
we reduced the salaries of our employee-base from approximately 15% to 70%;
we suspended certain employee benefits, such as providing a Company match on 401(k) contributions;
we implemented a remote working environment;
we canceled or delayed material capital expenditures;
we suspended our share repurchases under our previously authorized repurchase program; and
As of the end of the second quarter of 2020:
we have implemented a safe workplace return policy for those of our employees who return to our facilities;
we have since returned most of our furloughed employees to work;
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we have since restored most of the base compensation to our employee-base;
we completed a reduction-in-force and incurred severance costs, among other expenses, of approximately $2.7 million;
we recorded a write-down of assets of approximately $11.0 million, of which $9.2 million and $1.8 million related to our Games and Fintech businesses, respectively, for certain of our trade receivables, inventory, prepaid expenses and other assets, fixed assets and other intangible assets that were not expected to be recoverable. This charge was reflected in Operating Expenses in our Statements of Operations. While we are unable to determine the nature, or amount, of further write-down charges, it is possible that we may record additional amounts to the extent we experience a decline in operations and financial performance in the future;
we have since returned a portion of the cash compensation to our Board of Directors; and
we have since returned a portion of the base compensation to our executives.
Government Relief
In late March 2020, the U.S. government enacted the Coronavirus Aid Relief and Economic Security Act (the “CARES Act”) in response to the COVID-19 pandemic. We have taken advantage of the following components contained within the CARES Act:
Employee Retention Payroll Tax Credit: We are applying a credit against payroll taxes for 50% of eligible employee wages paid or incurred from March 13, 2020 to December 31, 2020. This employee retention payroll tax credit would be provided for as much as $10,000 of qualifying wages for each eligible employee, including health benefits;
Employer Social Security Tax Payment Deferral: We are deferring payment of the employer portion of the social security taxes due on remaining payments and from enactment of the CARES Act through December 31, 2020, with 50% due by December 31, 2021 and 50% due by December 31, 2022; and
Alternative Minimum Tax (“AMT”) Credit Refund: We are applying for a refund of our AMT tax credits as the CARES Act affords us the ability to accelerate the recovery of such credits.

2. BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
Our unaudited condensed consolidated financial statements included herein have been prepared by us pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Some of the information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) have been condensed or omitted pursuant to such rules and regulations, although we believe the disclosures are adequate to make the information presented not misleading. In the opinion of management, all adjustments (which include normal recurring adjustments) necessary for a fair statement of results for the interim periods have been made. The results for the three and six months ended June 30, 2020March 31, 2021 are not necessarily indicative of results to be expected for the full fiscal year. The Financial Statements should be read in conjunction with the consolidated financial statements and notes thereto included in the 20192020 Annual Report.
We evaluate the composition of our revenues to maintain compliance with SEC Regulation S-X Section 210.5-3, which requires us to separately present certain categories of revenues that exceed the quantitative threshold on our Statements of Operations.
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Revenue Recognition
Overview
We evaluate the recognition of revenue based on the criteria set forth in Accounting Standards Codification (“ASC”) 606 — Revenue from Contracts with Customers and ASC 842 — Leases, as appropriate. We recognize revenue upon transferring control of goods or services to our customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We enter into contracts with customers that include various performance obligations consisting of goods, services, or combinations of goods and services. Timing of the transfer of control varies based on the nature of the contract. We recognize revenue net of any sales and other taxes collected from customers, which are subsequently remitted to governmental authorities and are not included in revenues or operating expenses. We measure revenue based on the consideration specified in a contract with a customer and adjust it,adjusted, as necessary.
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Disaggregation of Revenues
We disaggregate revenues based on the nature and timing of the cash flows generated by such revenues as presented in “Note 18 — Segment Information.”
Contract Balances
Since our contracts may include multiple performance obligations, there is often a timing difference between cash collections and the satisfaction of such performance obligations and revenue recognition. Such arrangements are evaluated to determine whether contract assets and liabilities exist. We generally record contract assets when the timing of cash collectionsbilling differs from when revenue is recognized due to contracts containing specific performance obligations that are required to be met prior to a customer being invoiced. We generally record contract liabilities when cash is collected in advance of us satisfying performance obligations, including those that are satisfied over a period of time. Balances of our contract assets and contract liabilities may fluctuate due to timing of cash collections.
The following table summarizes our contract assets and contract liabilities arising from contracts with customers:customers (in thousands):
Six Months Ended June 30,Three Months Ended March 31,
2020201920212020
Contract assets(1)
Contract assets(1)
Contract assets(1)
Balance at January 1 — currentBalance at January 1 — current$8,634  $6,821  Balance at January 1 — current$9,240 $8,634 
Balance at January 1 — non-currentBalance at January 1 — non-current6,774  4,489  Balance at January 1 — non-current8,321 6,774 
TotalTotal15,408  11,310  Total17,561 15,408 
Balance at June 30 - current8,392  7,785  
Balance at June 30 - non-current7,754  5,618  
Balance at March 31 - currentBalance at March 31 - current9,796 8,559 
Balance at March 31 - non-currentBalance at March 31 - non-current7,299 6,902 
TotalTotal16,146  13,403  Total17,095 15,461 
Increase$738  $2,093  
(Decrease)/increase (Decrease)/increase$(466)$53 
Contract liabilities(2)
Contract liabilities(2)
Contract liabilities(2)
Balance at January 1 — currentBalance at January 1 — current$28,510  $14,661  Balance at January 1 — current$26,980 $28,510 
Balance at January 1 — non-currentBalance at January 1 — non-current354  809  Balance at January 1 — non-current289 354 
TotalTotal28,864  15,470  Total27,269 28,864 
Balance at June 30 - current39,318  29,544  
Balance at June 30 - non-current103  484  
Balance at March 31 - currentBalance at March 31 - current27,887 31,226 
Balance at March 31 - non-currentBalance at March 31 - non-current98 185 
TotalTotal39,421  30,028  Total27,985 31,411 
IncreaseIncrease$10,557  $14,558  Increase$716 $2,547 
(1)  The current portion of contract assets is included within trade and other receivables, net, and the non-current portion is included within other receivables net in our Balance Sheets.
(2)  The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.
We recognized approximately $17.0$10.5 million and $9.1$11.0 million in revenue that was included in the beginning contract liability balance during the sixthree months ended June 30,March 31, 2021 and 2020, and 2019, respectively.
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Games Revenues
Our products and services include electronic gaming devices, such as Native American Class II offerings and other electronic bingo products, Class III slot machine offerings, VLTs, B2B and B2C digital online gaming activities, accounting and central determinant systems, and other back office systems. We conduct our Games segment business based on results generated from the following major revenue streams: (a)(i) Gaming Operations; (b)(ii) Gaming Equipment and Systems; and (c)(iii) Gaming Other.
We recognize our Gaming Operations revenue based on criteria set forth in ASC 842 or ASC 606, as applicable. The amount of lease revenue included in our Gaming Operations revenues and recognized under ASC 842 was approximately $10.4$40.8 million and $44.4$34.0 million for the three and six months ended June 30,March 31, 2021 and 2020, respectively and $33.8 million and $67.6 million for the three and six months ended June 30, 2019, respectively.
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FinTech Revenues
Our FinTech products and services include solutions that we offer to gaming establishments to provide their patrons with financial access and deposit-based services supporting digital, cashless and physical cash access-related services,options across mobile, assisted and self-service playerchannels along with related loyalty and marketing tools, and other information-related products and services. In addition, we provide an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via ATM cashdebit withdrawals, credit card cashfinancial access transactions, and POS debit card purchasepurchases at casino cages, kiosk and cash access transactions;mobile POS devices; federally insured deposit accounts for the CashClub Wallet, check warranty services;services, self-service ATMs and fully integrated kioskskiosk and maintenance services; self-service player loyalty enrollmenttools and marketing equipment, including promotion management software and tools;software; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings. We conduct our FinTech segment business based on results generated from the following major revenue streams: (a) Cash(i) Financial Access Services; (b) Equipment;(ii) Software and (c) Information ServicesOther; and Other.(iii) Hardware.
EquipmentHardware revenues are derived from the sale of our cashfinancial access and loyalty kiosks and related equipment and are accounted for under ASC 606, unless such transactions meet the definition of a sales type or direct financing lease, which are accounted for under ASC 842. We did not have any new cashfinancial access kiosk and related equipment sales contracts accounted for under ASC 842 during the three and six months ended June 30,March 31, 2021 and 2020. Sales contracts accounted for under ASC 842 were approximately $2.6 million for the three and six months ended June 30, 2019.
Restricted Cash
Our restricted cash primarily consists of: (a)(i) funds held in connection with certain customer agreements; (b)(ii) deposits held in connection with a sponsorship agreement; (c)(iii) wide area progressive (“WAP”)-related restricted funds; and (d) Internet-related cash(iv) internet-related financial access activities. The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the Balance Sheets that sum to the total of the same such amounts shown in the statement of cash flows for the sixthree months ended June 30, 2020.March 31, 2021 (in thousands).
Classification on our Balance SheetsAt June 30, 2020At December 31, 2019Classification on our Balance SheetsAt March 31, 2021At December 31, 2020
Cash and cash equivalentsCash and cash equivalentsCash and cash equivalents$257,430  $289,870  Cash and cash equivalentsCash and cash equivalents$335,133 $251,706 
Restricted cash - currentRestricted cash - currentPrepaid expenses and other current assets291  6,639  Restricted cash - currentPrepaid expenses and other current assets445 542 
Restricted cash - non-currentRestricted cash - non-currentOther assets101  101  Restricted cash - non-currentOther assets101 101 
TotalTotal$257,822  $296,610  Total$335,679 $252,349 

Allowance for Credit Losses
We continually evaluate the collectability of outstanding balances and maintain an allowance for credit losses related to our trade and other receivables and notes receivable that have been determined to have a high risk of uncollectability, which represents our best estimates of the current expected credit losses to be incurred in the future. To derive our estimates, we analyze historical collection trends and changes in our customer payment patterns, current and expected conditions and market trends along with our operating forecasts, concentration, and creditworthiness when evaluating the adequacy of our allowance for credit losses. In addition, with respect to our check warranty receivables, we are exposed to risk for the losses associated with warranted items that cannot be collected from patrons issuing these items. We evaluate the collectability of the outstanding balances and establish a reserve for the face amount of the current expected credit losses related to these receivables. The provision for doubtful accounts receivable is included within operating expenses and the check warranty loss reserves are included within financial access services cost of revenues in the Statements of Operations.
Goodwill

Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. We test for impairment annually on a reporting unit basis, at the beginning of our fourth fiscal quarter and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances; or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether or not any impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.
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The evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be
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reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.

Our reporting units are identified as operating segments or one level below. Reporting units must: (a)(i) engage in business activities from which they earn revenues and incur expenses; (b)(ii) have operating results that are regularly reviewed by our segment management to ascertain the resources to be allocated to the segment and assess its performance; and (c)(iii) have discrete financial information available. As of June 30, 2020,March 31, 2021, our reporting units included: (i) Games; (ii) CashFinancial Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Player Loyalty Sales and Services.

Fair Values of Financial Instruments
The fair value of a financial instrument represents the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. Fair value estimates are made at a specific point in time, based upon relevant market information about the financial instrument.
The carrying amount of cash and cash equivalents, restricted cash, settlement receivables, short-term trade and other receivables, settlement liabilities, accounts payable, and accrued expenses approximate fair value due to the short-term maturities of these instruments. The fair value of the long-term trade and loans receivable is estimated by discounting expected future cash flows using current interest rates at which similar loans would be made to borrowers with similar credit ratings and remaining maturities. The fair value of the long-term accounts payable is estimated by discounting the total obligation using the appropriate interest rate.rates. As of June 30, 2020March 31, 2021 and December 31, 2019,2020, the fair value of trade and loansloan receivable approximated the carrying value due to contractual terms generally being slightly over 12 months. The fair value of our borrowings is estimated based on various inputs to determine a market price, such as: market demand and supply, size of tranche, maturity, and similar instruments trading in more active markets. The estimated fair value and outstanding balances of our borrowings are as follows (in(dollars in thousands):
Level of HierarchyFair ValueOutstanding Balance Level of HierarchyFair ValueOutstanding Balance
June 30, 2020   
March 31, 2021March 31, 2021   
Term loanTerm loan2$697,180  $735,500  Term loan2$731,749 $735,500 
Incremental term loanIncremental term loan2$127,500  $125,000  Incremental term loan2$130,886 $124,063 
Revolving credit facility2$33,177  $35,000  
Senior unsecured notesSenior unsecured notes2$273,252  $285,381  Senior unsecured notes2$296,454 $285,381 
December 31, 2019   
December 31, 2020December 31, 2020   
Term loanTerm loan2$753,494  $749,000  Term loan2$729,138 $735,500 
Incremental term loanIncremental term loan2$129,972 $124,375 
Senior unsecured notesSenior unsecured notes2$401,738  $375,000  Senior unsecured notes2$296,083 $285,381 
Our borrowingsborrowings’ fair values were reported at fair valuedetermined using Level 2 inputs based on quoted market prices for these securities.
Reclassification of Prior Year Balances
Reclassifications were made to the prior-period Financial Statements to conform to the current period presentation, where applicable.
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Recent Accounting Guidance
Recently Adopted Accounting Guidance
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StandardDescriptionDate of AdoptionEffect on Financial Statements
Accounting StandardsStandard Update ("ASU"(“ASU”) No. 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments and subsequent amendments
This ASU replaces the incurred loss impairment methodology in current GAAP with a methodology that reflects lifetime expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates.January 1, 2020
This guidance primarily impacts our trade and other receivables, including those related to revenues from contracts with customers that may contain contract assets with respect to performance obligations that are satisfied for which the customers have not yet been invoiced. We adopted this guidance using the modified retrospective method. The adoption of ASC 326 did not have a material effect on our Financial Statements and did not result in a cumulative-effect adjustment. Refer to “Note 6 — Trade and Other Receivables” for further discussion.
ASU No. 2018-15, Intangibles — Goodwill and Other — Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract
This ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license).January 1, 2020The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.
ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
This ASU provides optional guidance for a limited period of time to ease the potential burden in accounting for (or recognizing the effects of) reference rate reform on financial reporting for contracts, hedging relationships, and other transactions that reference the London Interbank Offered Rate (“LIBOR”).March 12, 2020The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.
Recent Accounting Guidance Not Yet Adopted
StandardDescriptionDate of Planned AdoptionEffect on Financial Statements
ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
This ASU simplifies the accounting for income taxes by removing certain exceptions for investments, intraperiod allocations, and interim calculations, and adds guidance to reduce the complexity of applying Topic 740.January 1, 2021We are currently evaluating the impactThe adoption of adopting this ASU did not have a material effect on our Financial Statements andor on our disclosures; however, we do not expect the impact to be material.disclosures.
We doRecent Accounting Guidance Not Yet Adopted
As of March 31, 2021, we did not anticipateidentify recently issued accounting guidance tothat would have a significant impact on our Financial Statements as of June 30, 2020.consolidated financial statements.
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3. LEASES
We determine if a contract is, or contains, a lease at the inception, or modification, of a contract based on whether the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an asset is predicated upon the notion that a lessee has both the right to (a)(i) obtain substantially all of the economic benefit from the use of the asset; and (b)(ii) direct the use of the asset.
Operating lease right-of-use (“ROU”) assets and liabilities are recognized based on the present value of minimum lease payments over the expected lease term at commencement date. Lease expense is recognized on a straight-line basis over the expected lease term. Our lease arrangements have both lease and non-lease components, and we have elected the practical expedient to account for the lease and non-lease elements as a single lease.
Certain of our lease arrangements contain options to renew with terms that generally have the ability to extend the lease term to a range of approximately 1 to 10 years. The exercise of lease renewal options is generally at our sole discretion. The expected lease terms include options to extend or terminate the lease when it is reasonably certain that we will exercise such option. The depreciable life of leased assets and leasehold improvements are limited by the expected term of such assets, unless there is a transfer of title or purchase option reasonably certain to be exercised.
Lessee
We enter into operating lease agreements for real estate purposes that generally consist of buildings for office space and warehouses for manufacturing purposes. Certain of our lease agreements consist of rental payments that are periodically adjusted for inflation. Our lease agreements do not contain material residual value guarantees or material restrictive covenants. Our lease agreements do not generally provide explicit rates of interest; therefore, we use our incremental collateralized borrowing rate, which is based on a fully collateralized and fully amortizing loan with a maturity date the same as the length of the lease that is based on the information available at the commencement date to determine the present value of lease payments. Leases with an expected term of 12 months or less (short-term) are not accounted for on our Balance Sheets.

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As of March 31, 2021 and December 31, 2020, our finance leases are immaterial.
Supplemental balance sheet information related to our operating leases is as follows (in thousands):
Classification on our Balance SheetsAt June 30, 2020At December 31, 2019Classification on our Balance SheetsAt March 31, 2021At December 31, 2020
AssetsAssetsAssets
Operating lease ROU assetsOperating lease ROU assetsOther assets, non-current$9,782  $12,257  Operating lease ROU assetsOther assets, non-current$14,907 $16,104 
Liabilities(1)
Liabilities(1)
Liabilities(1)
Current operating lease liabilitiesCurrent operating lease liabilitiesAccounts payable and accrued expenses$6,167  $5,824  Current operating lease liabilitiesAccounts payable and accrued expenses$5,605 $5,649 
Non-current operating lease liabilitiesNon-current operating lease liabilitiesOther accrued expenses and liabilities$7,362  $9,628  Non-current operating lease liabilitiesOther accrued expenses and liabilities$14,798 $16,077 
(1) The amount of operating lease liabilities recorded on our Balance Sheets upon the adoption of ASC 842 on January 1, 2019 was approximately $18.0 million.
14



Supplemental cash flow information related to leases is as follows (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2020201920202019
Cash paid for long- and short-term leases$2,462  $2,029  $4,250  $3,717  
Operating lease ROU assets obtained in exchange for lease obligations(1)
$156  $—  $860  $15,132  
(2)
Three Months Ended March 31,
20212020
Cash paid for:
Long-term operating leases$1,625 $1,299 
Short-term operating leases$430 $489 
Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)
$$704 
(1) The amounts are presented net of current year terminations and exclude amortization for the period.
(2) The amount includes approximately $0.9 million of operating lease ROU assets obtained in exchange for new lease obligations entered into during the six months ended June 30, 2020. The amount includes approximately $14.1 million of operating lease ROU assets obtained in exchange for existing lease obligations due to the adoption of ASC 842 and $1.1 million of operating lease ROU assets obtained in exchange for new lease obligations entered into during the six months ended June 30, 2019. There were 0 material new operating lease ROU assets obtained in exchange for lease obligations during the three months ended June 30, 2020 or 2019.
Other information related to lease terms and discount rates is as follows:
At June 30, 2020At December 31, 2019
Weighted average remaining lease term (in years)2.402.96
Weighted average discount rate5.25 %5.25 %
At March 31, 2021At December 31, 2020
Weighted Average Remaining Lease Term (in years):
Operating leases4.034.16
Weighted Average Discount Rate:
Operating leases5.15 %5.16 %
Components of lease expense, which are included in operating expenses, are as follows (in thousands):
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
202020192020201920212020
Lease Cost:
Operating Lease Cost:Operating Lease Cost:
Operating lease cost(1)Operating lease cost(1)$1,365  $1,331  $2,737  $2,275  Operating lease cost(1)$1,460 $1,372 
Variable lease costVariable lease cost$468  $400  $912  $839  Variable lease cost$250 $445 
16(1) The amount includes approximately $1.2 million and $1.1 million in non-cash lease expense for the three months ended March 31, 2021 and 2020, respectively.


Maturities of lease liabilities are summarized as follows as of June 30, 2020March 31, 2021 (in thousands):
Year Ending December 31,Year Ending December 31,AmountYear Ending December 31,Amount
2020 (excluding the six months ended June 30, 2020)$3,364  
20215,511  
2021 (excluding the three months ended March 31, 2021)2021 (excluding the three months ended March 31, 2021)$4,936 
202220223,219  20225,891 
202320231,562  20234,414 
20242024564  20243,456 
202520252,889 
ThereafterThereafter328  Thereafter1,043 
Total future minimum lease paymentsTotal future minimum lease payments$14,548  Total future minimum lease payments$22,629 
Amount representing interestAmount representing interest1,019  Amount representing interest2,226 
Present value of future minimum lease paymentsPresent value of future minimum lease payments$13,529  Present value of future minimum lease payments$20,403 
Current operating lease obligationsCurrent operating lease obligations6,167  Current operating lease obligations5,605 
Long-term lease obligationsLong-term lease obligations$7,362  Long-term lease obligations$14,798 
15


Lessor
We generate lease revenues primarily from our gaming operations activities, with aand the majority of our leases beingare month-to-month relationships.leases. Under these arrangements, we retain ownership of the electronic gaming machines (“EGMs”) installed at customer facilities. We receive recurring revenues based on a percentage of the net win per day generated by the leased gaming equipment or a fixed daily fee. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Certain of our leases have terms and conditions with options for a lessee to purchase the underlying assets. TheRefer to "Note 9 - Property and Equipment" for details of our rental pool assets cost of property and equipment the Company is leasing to third-parties as of June 30, 2020 is approximately $199.6 million, which includes accumulated depreciation of approximately $118.8 million.depreciation.
We did 0t have any new sales transactions that qualified for sales-type lease accounting treatment during the three and six months ended June 30, 2020. We generated lease revenue from sales-type leases in the FinTech segment in the amount of approximately $2.6 million for the threeMarch 31, 2021 and six months ended June 30, 2019.2020. Our interest income recognized in connectionconnection with sales-type leases executed in the prior periods is immaterial.
Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):
Classification on our Balance SheetsAt June 30, 2020At December 31, 2019Classification on our Balance SheetsAt March 31, 2021At December 31, 2020
AssetsAssetsAssets
Net investment in sales-type leases — currentNet investment in sales-type leases — currentTrade and other receivables, net$885  $874  Net investment in sales-type leases — currentTrade and other receivables, net$1,258 $1,397 
Net investment in sales-type leases — non-currentNet investment in sales-type leases — non-currentOther receivables$861  $1,288  Net investment in sales-type leases — non-currentOther receivables$575 $803 

17


4. BUSINESS COMBINATIONS
We had no material acquisitions for the three and six months ended June 30, 2020.March 31, 2021.
Atrient, Inc.
On March 8, 2019, we acquired certain assets of Atrient, Inc. (“Atrient” orAtrient,” the “Seller”), a privately held company that developsdeveloped and distributesdistributed hardware and software applications to gaming operators to enhance gaming patron loyalty, pursuant to an asset purchase agreement. This acquisition included existing contracts with gaming operators, technology, and intellectual property that allow us to provide gaming operators with self-service enrollment, loyalty and marketing equipment, a mobile application to offer a gaming operator’s patrons additional flexibility in accessing casino promotions, and a marketing platform that manages and delivers a gaming operator’s marketing programs through these patron interfaces. This acquisition expanded our financial technology solutions offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid the Seller $20.0 million at the closing of the transaction, $10.0 million one year following the closing and an additional $10.0other $10.0 million during the sixthree months ended June 30, 2020 with another $10.0 million being due two years following the date of closing.March 31, 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were included in accounts payable and accrued expenses as of June 30, 2020 and accounts payable and accrued expenses and other accrued expenses and liabilities as of December 31, 2019.2020.
In addition to the cash payments, wFurthermore, an additional amount of approximately $10.0 millione have recorded approximately $9.0 million in contingent consideration liabilitieswas earned by the Seller based upon the achievement of certain revenue targets over the first two years post-closing.with a maximum payout of up to $10.0 million. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and are remeasured each reporting period. The inputs used to measure the fair value of our liabilities are categorized as Level 3 in the fair value hierarchy. Contingent consideration liabilities as of June 30, 2020March 31, 2021 and December 31, 20192020 were approximately $9.6$10.0 million and $9.4$9.9 million, respectively, and were included in accounts payable and accrued expenses and other accrued expenses and liabilities in our Balance Sheets as of June 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.
16


Micro Gaming Technologies, Inc.
On December 24, 2019, we acquired certain assets of Micro Gaming Technologies, Inc. (“MGT”), a privately held company that developsdeveloped and distributesdistributed kiosks and software applications to gaming patrons to enhance patron loyalty, in an asset purchase agreement. The acquired assets consistconsisted of existing contracts with gaming operators, technology, and intellectual property intended to allow us to provide gaming operators with self-service patron loyalty functionality delivered through stand-alone kiosk equipment and a marketing platform that manages and delivers gaming operators marketing programs through these patron interfaces. This acquisition further expandsexpanded our financial technology player loyalty offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid MGT $15.0 million at the closing of the transaction, and per the original agreement,with an additional $5.0 million was due by April 1, 2020 withand a final payment of $5.0 million due two years following the date of closing.
In lightthe second quarter of the COVID-19 pandemic,2020, we entered into an amendment to the asset purchase agreement allowing us to remit the additional $5.0 million by July 1, 2020, which we paid in June 2020, with a final payment of $5.0 million due by July 1, 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were included in accounts payable and accrued expenses and other accrued expenses and liabilities as of June 30, 2020March 31, 2021 and December 31, 2019 for the current and non-current portions, respectively.2020. The total consideration for this acquisition wasis expected to be approximately $25.0 million. The acquisition did not have a significant impact on our results of operations or financial condition.
The estimates and assumptions incorporated in accounting for the transaction included the projected timing and amount of future cash flows and discount rates reflecting risk inherent in the future cash flows. The estimated fair values of assets acquired and liabilities assumed and resulting goodwill are subject to adjustment as the Company finalizes its purchase price accounting. The significant items for which a final fair value has not been determined include, but are not limited to: the valuation and estimated useful lives of intangible assets, contract liabilities, including deferred and unearned revenues, and deferred income taxes. We do not expect our fair value determinations to materially change; however, there may be differences between the amounts recorded at the closing date of the transaction and the final fair value analysis, which we expect to complete no later than the fourth quarter of 2020.
The financial results included in our Statements of Operations for the three and six months ended June 30, 2020 reflected revenues of approximately $1.2 million and $3.8 million, respectively, attributed to the MGT business. As a result of the integration of the acquired business into our existing player loyalty operations during the current period, presentation of net income contributed by MGT is impracticable. Acquisition-related costs incurred during the three and six months ended June 30, 2020 were not material.
The unaudited pro forma financial data with respect to the revenue and earnings as if the MGT acquisition occurred on January 1, 2019 would reflect revenues of approximately $133.7 million and $261.0 million for the three and six months ended June 30, 2019, respectively, and net income of approximately $5.4 million and $11.1 million for the three and six months ended June 30, 2019, respectively.
18


5. FUNDING AGREEMENTS
We have commercial arrangements with third-party vendors to provide cash for certain of our ATMs.fund dispensing devices. For the use of these funds, we pay a cash usage fee on either the average daily balance of funds utilized multiplied by a contractually defined cash usage rate or the amounts supplied multiplied by a contractually defined cash usage rate. These cashfund usage fees, reflected as interest expense within the Statements of Operations, were approximately $0.2$0.7 million and $1.7$1.5 million for the three and six months ended June 30,March 31, 2021 and 2020, respectively, and approximately $1.9 million and $3.7 million for the three and six months ended June 30, 2019, respectively. We are exposed to interest rate risk to the extent that the applicable rates increase.
Under these agreements, the currency supplied by third-partythird party vendors remainsremain their sole property until the funds are dispensed. As these funds are not our assets, supplied cash is not reflected in our Balance Sheets. The outstanding balancesbalance of ATM cash utilized by usfunds provided from these third-partiesthe third parties were approximately $319.4$451.0 million and $292.6$340.3 million as of June 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.
Our primary commercial arrangement, the Contract Cash Solutions Agreement, as amended, is with Wells Fargo, N.A. (“Wells Fargo”). Wells Fargo provides us with cash in the maximum amount ofup to $300 million with the ability to increase the amount as defined within the agreement or otherwise permitted by $75 million over a 5-day period for holidays, such as the period around New Year’s Day.vault cash provider. The term of the agreement expires on June 30, 20222023 and will automatically renew for additional one-year periods unless either party provides a 90-dayninety-day written notice of its intent not to renew.
We are responsible for any losses of cash in the ATMsfund dispensing devices under this agreement, and we self-insure for this type of risk. There were no material losses for the three and six months ended June 30, 2020March 31, 2021 and 2019.

2020.
6. TRADE AND OTHER RECEIVABLES
Trade and other receivables represent short-term credit granted to customers and long-term loans receivable in connection with our Games and FinTech equipment and compliance products. Trade and loans receivablereceivables generally do not require collateral. The balance of trade and loans receivablereceivables consists of outstanding balances owed to us by gaming establishments. Other receivables include income tax receivables and other miscellaneous receivables.
17


The balance of trade and other receivables consisted of the following (in thousands):
At June 30,At December 31, At March 31,At December 31,
2020201920212020
Trade and other receivables, netTrade and other receivables, net  Trade and other receivables, net  
Games trade and loans receivable$33,533  $51,651  
FinTech trade and loans receivable26,906  23,723  
Contract assets16,146  15,408  
Insurance settlement receivable(1)
7,650  7,650  
Games trade and loans receivablesGames trade and loans receivables$55,770 $44,794 
FinTech trade and loans receivablesFinTech trade and loans receivables18,398 14,683 
Contract assets(1)
Contract assets(1)
17,095 17,561 
Net investment in sales-type leasesNet investment in sales-type leases1,833 2,200 
Insurance settlement receivable(2)
Insurance settlement receivable(2)
7,650 
Other receivablesOther receivables848  3,977  Other receivables1,377 1,923 
Net investment in sales-type leases1,746  2,162  
Total trade and other receivables, netTotal trade and other receivables, net86,829  104,571  Total trade and other receivables, net94,473 88,811 
Non-current portion of receivablesNon-current portion of receivables  Non-current portion of receivables  
Games trade and loans receivable(1,335) (1,018) 
FinTech trade and loans receivable(6,146) (7,581) 
Contract assets(7,754) (6,774) 
Games trade and loans receivablesGames trade and loans receivables(1,082)(1,333)
FinTech trade and loans receivablesFinTech trade and loans receivables(5,282)(4,163)
Contract assets(1)
Contract assets(1)
(7,299)(8,321)
Net investment in sales-type leasesNet investment in sales-type leases(861) (1,288) Net investment in sales-type leases(575)(803)
Total non-current portion of receivablesTotal non-current portion of receivables(16,096) (16,661) Total non-current portion of receivables(14,238)(14,620)
Total trade and other receivables, current portionTotal trade and other receivables, current portion$70,733  $87,910  Total trade and other receivables, current portion$80,235 $74,191 
(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies for a discussion on the contract assets.
(2) Refer to “Note 13 — Commitments and Contingencies” for a discussion on the insurance settlement receivable.
Allowance for Credit Losses
As discussed in “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies,” we adopted ASC 326 effective January 1, 2020 using the modified retrospective approach such that the new guidance applies to the reporting periods
19


following the adoption date with prior period presentation not being impacted. The adoption of ASC 326 did not have a material impact on our Financial Statements and did not result in a cumulative-effect adjustment as of the adoption date. Our operations were not significantly impacted, both for short- and long-term accounts receivable, due to the following:
Our FinTech business acts as a merchant of record for settlement transactions for our cash access related customers wherein cash is held by the Company; therefore, we generally have the ability to withhold the necessary funds from customers to satisfy the outstanding receivables associated with equipment, information and other products and services.
Our Games business sells EGMs to gaming establishments on a relatively short-term basis and collections are reasonably certain based on historical experience, financial stability of our customers, and lack of concentration of our receivables. The material portion of long-term loans receivable balance is fully collateralized, and therefore, does not represent a risk of credit loss. The risk of credit loss is further reduced by the fact that both segments generally share the same top customers such that sales made by the Games business to the existing FinTech customers are secured by our ability to withhold the necessary funds through the FinTech revenue arrangements.
We continually evaluate the collectability of outstanding balances and maintain an allowance for credit losses related to our trade and other receivables and notes receivable that have been determined to have a high risk of uncollectability, which represents our best estimates of the current expected credit losses to be incurred in the future. To derive our estimates, we analyze historical collection trends and changes in our customer payment patterns, current and expected conditions and market trends along with our operating forecasts, concentration, and creditworthiness when evaluating the adequacy of our allowance for credit losses. In addition, with respect to our check warranty receivables, we are exposed to risk for the losses associated with warranted items that cannot be collected from patrons issuing these items. We evaluate the collectability of the outstanding balances and establish a reserve for the face amount of the current expected credit losses related to these receivables. The provision for doubtful accounts receivable is included within operating expenses and the check warranty loss reserves are included within cash access services cost of revenues in the Statements of Operations.
The activity in our allowance for credit losses for the sixthree months ended June 30,March 31, 2021 and 2020 and 2019 is as follows:follows (in thousands):
Six Months Ended June 30,Three Months Ended March 31,
2020201920212020
Beginning allowance for credit lossesBeginning allowance for credit losses$(5,786) $(6,425) Beginning allowance for credit losses$(3,689)$(5,786)
ProvisionProvision(4,981) (5,912) Provision(1,999)(3,750)
Charge-offs and recoveriesCharge-offs and recoveries8,162  5,692  Charge-offs and recoveries1,239 3,943 
Ending allowance for credit lossesEnding allowance for credit losses$(2,605) $(6,645) Ending allowance for credit losses$(4,449)$(5,593)

7. INVENTORY
Our inventory primarily consists of component parts as well as work-in-progress and finished goods. The cost of inventory includes cost of materials, labor, overhead and freight, and is accounted for using the first in, first out method. The inventory is stated at the lower of cost or net realizable value.
Inventory consisted of the following (in thousands): 
At June 30,At December 31, At March 31,At December 31,
20202019 20212020
InventoryInventory  Inventory  
Component parts, net of reserves of $3,881 and $2,007 at June 30, 2020 and December 31, 2019, respectively$24,008  $24,864  
Component parts, net of reserves of $1,555 and $1,262 at March 31, 2021 and December 31, 2020, respectivelyComponent parts, net of reserves of $1,555 and $1,262 at March 31, 2021 and December 31, 2020, respectively$21,956 $21,560 
Work-in-progressWork-in-progress1,861  94  Work-in-progress2,408 182 
Finished goodsFinished goods7,971  1,616  Finished goods5,365 6,000 
Total inventoryTotal inventory$33,840  $26,574  Total inventory$29,729 $27,742 

2018


8. PREPAID EXPENSES AND OTHER ASSETS
Prepaid expenses and other assets include the balance of prepaid expenses, deposits, debt issuance costs on our Revolving Credit Facility (defined herein), restricted cash, operating lease ROU assets, and other assets. The current portion of these assets is included in prepaid expenses and other current assets and the non-current portion is included in other assets, both of which are contained within the Balance Sheets.
The balance of the current portion of prepaid expenses and other assets consisted of the following (in thousands):
At June 30,At December 31, At March 31,At December 31,
20202019 20212020
Prepaid expenses and other current assetsPrepaid expenses and other current assets  Prepaid expenses and other current assets  
Prepaid expensesPrepaid expenses$14,595  $11,272  Prepaid expenses$13,178 $11,282 
DepositsDeposits4,960 4,133 
Restricted cash(1)
Restricted cash(1)
291  6,639  
Restricted cash(1)
445 542 
Deposits2,988  8,501  
OtherOther1,566  1,484  Other1,282 1,391 
Total prepaid expenses and other current assetsTotal prepaid expenses and other current assets$19,440  $27,896  Total prepaid expenses and other current assets$19,865 $17,348 
(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for discussion on the composition of the restricted cash balance.
The balance of the non-current portion of other assets consisted of the following (in thousands): 
At June 30,At December 31, At March 31,At December 31,
20202019 20212020
Other assetsOther assets  Other assets  
Operating lease ROU assetsOperating lease ROU assets$9,782  $12,257  Operating lease ROU assets$14,907 $16,104 
Prepaid expenses and depositsPrepaid expenses and deposits5,573  7,378  Prepaid expenses and deposits4,073 4,952 
Debt issuance costs of revolving credit facilityDebt issuance costs of revolving credit facility362  460  Debt issuance costs of revolving credit facility220 267 
OtherOther469  244  Other609 673 
Total other assetsTotal other assets$16,186  $20,339  Total other assets$19,809 $21,996 

9. PROPERTY AND EQUIPMENT
Property and equipment consistsconsist of the following (dollars in thousands): 
 At June 30, 2020At December 31, 2019  At March 31, 2021At December 31, 2020
Useful Life
(Years)
CostAccumulated
Depreciation
Net Book
Value
CostAccumulated
Depreciation
Net Book
Value
Useful Life
(Years)
CostAccumulated
Depreciation
Net Book
Value
CostAccumulated
Depreciation
Net Book
Value
Property and equipmentProperty and equipment       Property and equipment       
Rental pool - deployedRental pool - deployed2-4$199,643  $118,763  $80,880  $196,571  $106,888  $89,683  Rental pool - deployed2-4$223,409 $145,853 $77,556 $216,775 $136,975 $79,800 
Rental pool - undeployedRental pool - undeployed2-420,505  14,170  6,335  31,901  22,970  8,931  Rental pool - undeployed2-422,769 17,636 5,133 21,974 16,680 5,294 
FinTech equipmentFinTech equipment3-530,232  22,567  7,665  29,947  22,114  7,833  FinTech equipment1-531,985 20,460 11,525 33,349 21,947 11,402 
Leasehold and building improvementsLeasehold and building improvementsLease Term10,907  7,729  3,178  11,815  8,150  3,665  Leasehold and building improvementsLease Term11,771 8,717 3,054 11,352 8,557 2,795 
Machinery, office, and other equipmentMachinery, office, and other equipment2-543,847  28,909  14,938  48,860  30,103  18,757  Machinery, office, and other equipment1-545,981 33,340 12,641 45,085 32,053 13,032 
TotalTotal $305,134  $192,138  $112,996  $319,094  $190,225  $128,869  Total $335,915 $226,006 $109,909 $328,535 $216,212 $112,323 
Depreciation expense related to property and equipment totaled approximately $16.3 million and $32.5$16.2 million for both the three and six months ended June 30, 2020, respectively. Depreciation expense related to propertyMarch 31, 2021 and equipment totaled approximately $15.3 million and $30.0 million for the three and six months ended June 30, 2019, respectively.

2020.
2119


10. GOODWILL AND OTHER INTANGIBLE ASSETS
Goodwill
Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. The balance of goodwill was approximately $681.5 million and $681.6$682.0 million at June 30, 2020March 31, 2021 and December 31, 2019,2020, respectively. We have the following reporting units: (i) Games; (ii) CashFinancial Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Player Loyalty Sales and Services.
In accordance with ASC 350 (“Intangibles-Goodwill and Other”), we test goodwill at the reporting unit level, which is identified as an operating segment or one level below, for impairment on an annual basis and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount.
We test our goodwill for impairment on October 1 each year, or more frequently if events or changes in circumstances indicate that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. We generally conduct theThe annual impairment test by utilizingis completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances or a quantitative “Step 1” analysis,assessment, which requires a comparison of the carrying amount of each reporting unit to its estimated fair value.
Interim Assessment for Impairment of Goodwill
The impact of COVID-19 and the closure of most casino properties for a majority of the period qualified as a triggering event and accordingly, we performed a goodwill impairment test during the second quarter of 2020, for which we utilized the “Step 1” approach that required a comparison of the carrying amount of each reporting unit to its estimated fair value.
To estimatedetermines the fair value of eachthe reporting unit, we used a combination ofusing both an income valuation approach that discounts future cash flows based on the estimated future results of our reporting units and a market valuation approach. The income valuation approach is based on a discounted cash flow (“DCF”) analysis. This method involves estimating the after-tax net cash flows attributable to a reporting unit and then discounting them to a present value using a risk-adjusted discount rate. Assumptions applied in the DCF to derive our after-tax net cash flows require the use of significant judgment, including, but not limited to: appropriate discount rates and terminal values, growth rates and the amount and timing of expected future cash flows. The projected cash flows are based on our most recent expectations. We believe our assumptions are consistent with the plans and estimates used to manage the underlying businesses. The discount rates, which are intended to reflect the risks inherent in future after-tax net cash flow projections used in the DCF are based on estimates of the weighted average cost of capital (the “WACC”) ofthat compares market participants relative to each respective reporting unit. The market valuation approach considers comparable market data based on multiples of revenuecomparable companies to determine whether or earnings before interest, taxes, depreciation and amortization (“EBITDA”).not any impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.
In connection with the interim assessment conducted in the period, we determined that no goodwillThere was 0 impairment adjustments were necessary as a result of the fair value of each reporting unit exceeding its carrying amount. Our Games reporting unit had a carrying amount of approximately $449.0 million, which represented a majority of the total goodwill balance. The fair value of this reporting unit exceeded carrying value by approximately 10% at May 31, 2020.

As additional facts and circumstances evolve, we continue to observe and assess our reporting units with a specific focus on the Games reporting unit, particularly as a direct consequence of the circumstances surrounding COVID-19. To the extent new information becomes available that impacts our results of operations and financial condition, we expect to revise our projections accordingly as our estimates of future net after-tax cash flows are highly dependent upon certain assumptions, including, but not limited to, the amount and timing of the economic recovery globally, nationally and specifically within the gaming industry. More specifically, we may need to further adjust our assumptions and we may be required to perform either a quantitative or qualitative assessment ofidentified for our goodwill in future periods givenfor the significant degree of uncertainty with respect to: (i) the timing of reopening,three months ended March 31, 2021 and the subsequent reclosing, of certain casino properties; (ii) regulatory and governmental restrictions; and (iii) the demand from patrons that visit gaming establishments.

Furthermore, the evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future, especially in light of the uncertainty surrounding the COVID-19 pandemic. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.
22


2020.
Other Intangible Assets
Other intangible assets consist of the following (dollars in thousands): 
 At June 30, 2020At December 31, 2019  At March 31, 2021At December 31, 2020
Useful Life
(Years)
CostAccumulated
Amortization
Net Book
Value
CostAccumulated
Amortization
Net Book
Value
Useful Life
(Years)
CostAccumulated
Amortization
Net Book
Value
CostAccumulated
Amortization
Net Book
Value
Other intangible assetsOther intangible assets       Other intangible assets       
Contract rights under placement fee agreementsContract rights under placement fee agreements3-7$58,351  $25,015  $33,336  $58,516  $20,888  $37,628  Contract rights under placement fee agreements3-7$60,561 $30,426 $30,135 $60,561 $28,108 $32,453 
Customer contractsCustomer contracts3-1471,975  51,940  20,035  71,975  49,477  22,498  Customer contracts3-1471,975 55,633 16,342 71,975 54,407 17,568 
Customer relationshipsCustomer relationships3-7231,100  116,067  115,033  231,100  105,584  125,516  Customer relationships3-7231,100 131,791 99,309 231,100 126,549 104,551 
Developed technology and softwareDeveloped technology and software1-6304,792  233,840  70,952  314,343  224,274  90,069  Developed technology and software1-6317,621 261,789 55,832 313,957 255,771 58,186 
Patents, trademarks, and otherPatents, trademarks, and other2-1819,682  17,023  2,659  19,682  16,206  3,476  Patents, trademarks, and other2-1819,682 18,207 1,475 19,682 17,813 1,869 
TotalTotal$685,900  $443,885  $242,015  $695,616  $416,429  $279,187  Total$700,939 $497,846 $203,093 $697,275 $482,648 $214,627 
Amortization expense related to other intangible assets was approximately $19.3$14.7 million and $38.6$19.3 million for the three and six months ended June 30,March 31, 2021 and 2020, respectively. Amortization expense related to other intangible assets was approximately $17.7 million and $34.0 million
There were 0 placement fees for the three and six months ended June 30, 2019, respectively.
March 31, 2021. We paid approximately $0.3 million and $0.9$0.6 million in placement fees for the three and six months ended June 30, 2020, respectively. The paymentMarch 31, 2020.
We evaluate our other intangible assets for potential impairment whenever events or changes in circumstances indicate that the three and six months ended June 30, 2020 didcarrying amount of an asset or asset group may not include imputed interest. We paid approximately $6.5 million and $12.1 million in placement fees, including $0.2 million and $0.5 million of imputed interest, for the three and six months ended June 30, 2019, respectively.
be recoverable. During the three months ended June 30,March 31, 2021 and 2020, we recorded a full write-downthere were 0 material write-downs of assets of approximately $5.9 million, of which $5.5 million and $0.4 million, related to our Games and Fintech businesses, respectively, for certain of our internally developed and third-party software projects that were not expected to be pursued. This charge was reflected in Operating Expenses of our Statements of Operations.intangible assets.
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11. ACCOUNTS PAYABLE AND ACCRUED EXPENSES
The following table presents our accounts payable and accrued expenses (in thousands):
At June 30,At December 31, At March 31,At December 31,
20202019 20212020
Accounts payable and accrued expensesAccounts payable and accrued expenses  Accounts payable and accrued expenses  
Trade accounts payableTrade accounts payable$49,908  $78,627  Trade accounts payable$79,955 $54,531 
Contract liabilitiesContract liabilities39,318  28,510  Contract liabilities27,887 26,980 
Litigation accrual(1)
14,000  14,000  
Contingent consideration and acquisition-related liabilities(2)
19,490  14,902  
Contingent consideration and acquisition-related liabilities(1)
Contingent consideration and acquisition-related liabilities(1)
14,935 24,674 
Payroll and related expensesPayroll and related expenses14,924 13,357 
Accrued interestAccrued interest1,453  1,347  Accrued interest6,414 1,068 
Operating lease liabilitiesOperating lease liabilities6,167  5,824  Operating lease liabilities5,605 5,649 
Payroll and related expenses11,655  18,058  
Cash access processing and related expenses1,615  5,511  
OtherOther2,354  3,893  Other3,288 3,605 
Financial access processing and related expensesFinancial access processing and related expenses2,634 1,109 
Accrued taxesAccrued taxes1,679  1,846  Accrued taxes1,387 1,329 
Placement fees—  585  
Litigation accrual(2)
Litigation accrual(2)
12,727 
Total accounts payable and accrued expensesTotal accounts payable and accrued expenses$147,639  $173,103  Total accounts payable and accrued expenses$157,029 $145,029 
(1) Refer to “Note 4 — Business Combinations.”
(2) Refer to “Note 13 — Commitments and Contingencies”Contingencies.” for discussion on this legal matter.
(2) Refer to “Note 4 — Business Combinations” for discussion on the contingent consideration and acquisition-related liabilities.
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12. LONG-TERM DEBT
The following table summarizes our outstanding indebtedness (in(dollars in thousands):
MaturityInterestAt June 30,At December 31, MaturityInterestAt March 31,At December 31,
DateRate20202019 DateRate20212020
Long-term debtLong-term debt  Long-term debt  
$820 million Term Loan Facility$820 million Term Loan Facility2024LIBOR+2.75%$735,500  $749,000  $820 million Term Loan Facility2024LIBOR+2.75%$735,500 $735,500 
$125 million Incremental Term Loan Facility$125 million Incremental Term Loan Facility2024LIBOR+10.50%125,000  —  $125 million Incremental Term Loan Facility2024LIBOR+10.50%124,063 124,375 
$35 million Revolving Credit Facility$35 million Revolving Credit Facility2022LIBOR+4.50%35,000  —  $35 million Revolving Credit Facility2022LIBOR+4.50%— 
Senior Secured Credit FacilitiesSenior Secured Credit Facilities895,500  749,000  Senior Secured Credit Facilities859,563 859,875 
$375 million 2017 Unsecured Notes$375 million 2017 Unsecured Notes20257.50%285,381  375,000  $375 million 2017 Unsecured Notes20257.50%285,381 285,381 
Total debtTotal debt1,180,881  1,124,000  Total debt1,144,944 1,145,256 
Debt issuance costs and discountDebt issuance costs and discount(18,251) (15,922) Debt issuance costs and discount(14,879)(16,003)
Total debt after debt issuance costs and discountTotal debt after debt issuance costs and discount1,162,630  1,108,078  Total debt after debt issuance costs and discount1,130,065 1,129,253 
Current portion of long-term debtCurrent portion of long-term debt(1,250) —  Current portion of long-term debt(1,250)(1,250)
Total long-term debt, net of current portionTotal long-term debt, net of current portion$1,161,380  $1,108,078  Total long-term debt, net of current portion$1,128,815 $1,128,003 
Senior Secured Credit Facilities
Our Senior Secured Credit Facilities consist of: (i) an $820.0 million, seven-yearseven-year senior secured term loan facility (the “Term Loan Facility”); (ii) a $125.0 million, seven-yearseven-year senior secured term loan (the "Incremental“Incremental Term Loan"Loan”); and (iii) a $35.0 million, five-yearfive-year senior secured revolving credit facility (the “Revolving Credit Facility”) provided for under our credit agreement with Everi Payments, as borrower, and Everi Holdings with the lenders party thereto and Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender, letter of credit issuer, sole lead arranger and sole book manager (the “Credit Agreement”).
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In March 2020, we completed the full draw down of our available capacity of $35.0 million under the Revolving Credit Facility in order to improve our liquidity and preserve financial flexibility in light of the uncertainty in our industry and the global economy as a result of COVID-19. In accordance with the terms of the Revolving Credit Facility, the proceeds from this borrowing are being used for working capital, general corporate purposes and other permitted uses.
On April 21, 2020,February 2, 2021, we entered into the FourthFifth Amendment to our existing Credit Agreement, which among other things: (a) permitsreduced the incurrenceLIBOR and Base Rate floor components of incremental equivalent debtthe interest rate of our First Lien Term Loan by 0.25% from 1.00% to 0.75% and from 2.00% to 1.75%, respectively, with the LIBOR and Base Rate margins unchanged at 2.75% and 1.75%, respectively. The First Lien Term Loan under the Credit Agreement will be subject to a 4.50:1.00 Consolidated Secured Leverage Ratio (as definedprepayment premium of 1.00% of the principal amount repaid for any voluntary prepayment or mandatory prepayment with proceeds of debt that has a lower effective yield than the repriced First Lien Term Loan or any amendment to the repriced First Lien Term Loan that reduces the interest rate thereon, in each case, to the Credit Agreement) for calculation periods priorextent occurring within six months of the effective date of the Amendment. The maturity of the First Lien Term Loan remains May 9, 2024, and no changes were made to December 31, 2021; and (b) amends the consolidated secured leverage ratio covenant, including to removefinancial covenants or other debt repayment terms.
The weighted average interest rate on the maximum consolidated secured leverage ratioTerm Loan was 3.59% for the quarters ending June 30, 2020, September 30, 2020 and December 31, 2020 and to change the computation methodology of the consolidated leverage ratio for the quarters endingthree months ended March 31, 2021, June 30, 2021, and September 30, 2021.
On April 21, 2020 (the “Closing Date”), we entered into a new credit agreement, dated as of April 21, 2020 (the “Incremental Term Loan Credit Agreement”), which provides for a $125.0 million Incremental Term Loan, which is secured on a pari passu basis with the loans under our existing Credit Agreement. The entire amount ofweighted average interest rate on the Incremental Term Loan Credit Facility was borrowed on April 21, 2020.11.50% for the three months ended March 31, 2021.
The Incremental Term Loan matures May 9, 2024. The interest rate per annum applicable to the Incremental Term Loan will be, at Everi Payment’s option, the Eurodollar rate plus 10.50% or the base rate plus 9.50%.
Voluntary prepayments of the Incremental Term Loan prior to the two-yeartwo-year anniversary of the Closing Date will be subject to a make-whole premium, and voluntary prepayments for the six-monthsubsequent six-month period thereafter will be subject to a prepayment premium of 1.00% of the principal amount repaid.
Subject to certain exceptions, the obligations under the Credit Facilities are secured by substantially all of the present and subsequently acquired assets of each of Everi FinTech, Everi Holdings, and the subsidiary guarantors party thereto including: (a) a perfected first priority pledge of all the capital stock of Everi FinTech and each domestic direct, wholly owned material restricted subsidiary held by Everi Holdings, Everi FinTech, or any such subsidiary guarantor; and (b) a perfected first priority security interest in substantially all other tangible and intangible assets of Everi Holdings, Everi FinTech, and such subsidiary guarantors (including, but not limited to, accounts receivable, inventory, equipment, general intangibles, investment property, real property, intellectual property, and the proceeds of the foregoing). Subject to certain exceptions, the Credit Facilities are unconditionally guaranteed by Everi Holdings and such subsidiary guarantors.
The Incremental Term Loan Credit Agreement contains certain covenants that, among other things, limit our ability, and the ability of certain of our subsidiaries, to incur additional indebtedness, sell assets or consolidate or merge with or into other companies, pay dividends or repurchase or redeem capital stock, make certain investments, issue capital stock of subsidiaries, incur liens, prepay, redeem or repurchase subordinated debt, and enter into certain types of transactions with our affiliates. The Incremental Term Loan Credit Agreement also requires us, together with our subsidiaries, to comply with a maximum
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consolidated secured leverage ratio, except that no such requirement shall apply for the quarters ending June 30, 2020, September 30, 2020, and December 31, 2020.ratio.
In connection with the issuance of the Incremental Term Loan on April 21, 2020, we also issued warrants to Sagard Credit Partners, LP and Sagard Credit Partners (Cayman), LP (collectively, “Sagard”) to acquire 184,670 and 40,330 shares of our common stock, respectively, with an exercise price equal to $5.37 per share. The warrants were issued in connection with the Incremental Term Loan as further consideration based on the level of participation in the arrangement by Sagard. The warrants were to expire on the fifth anniversary of the date of issuance. The number of shares issuable pursuant to the warrants and the warrant exercise price arewere subject to adjustment for stock splits, reverse stock splits, stock dividends, recapitalization, mergers and certain other events.
The weighted average interest rate on In March 2021, the Term Loan was 3.82% and 4.13% for the three and six months ended June 30, 2020, respectively. The weighted average interest rate on the Revolving Credit Facility was 5.50% and 5.53% for the three and six months ended June 30, 2020, respectively. The weighted average interest rate on the Incremental Term Loan Credit Facility was 11.50% for the three and six months ended June 30, 2020, respectively.outstanding warrants issued to Sagard were exercised in full.
Senior Unsecured Notes
In December 2017, weOur Senior Unsecured Notes (the “2017 USN”) originally issued $375.0 million in an aggregate principal amount of 7.50% Senior Unsecured Notes due 2025 (the “2017 Unsecured Notes”) under$375.0 million had an indenture (the “2017 Notes Indenture”), dated December 5, 2017, among Everi Payments (as issuer), Everi Holdings and certainoutstanding balance of its direct and indirect domestic subsidiariesapproximately $285.4 million as guarantors, and Deutsche Bank Trust Company Americas, as trustee. Interest on the 2017 Unsecured Notesof March 31, 2021, for which interest accrues at a rate of 7.50% per annum and is payable semi-annually in arrears on each June 15 and December 15 since June 15, 2018.
In January 2020, we completed a partial redemption payment of approximately $84.5 million of aggregate principal with respect to the 2017 Unsecured Notes. In March 2020, we completed an open market repurchase of approximately $5.1 million of aggregate principal with respect to the 2017 Unsecured Notes. The total outstanding balance of the 2017 Unsecured Notes following the redemption and repurchase transactions was approximately $285.4 million. We incurred a loss on extinguishment of debt of approximately $7.5 million, which consisted of a $6.4 million redemption premium related to the satisfaction and redemption of a portion of the 2017 Unsecured Notes, and non-cash charges for the accelerated amortization of the related debt issuance costs of approximately $1.1 million.15.
Compliance with Debt Covenants
We were in compliance with the covenants and terms of the Senior Secured Credit Facilities and the 2017 Unsecured Notes as of June 30, 2020.

March 31, 2021.
13. COMMITMENTS AND CONTINGENCIES
We are involved in various legal proceedings in the ordinary course of our business. While we believe resolution of the claims brought against us, both individually and in the aggregate, will not have a material adverse impact on our financial condition or results of operations, litigation of this nature is inherently unpredictable. Our views on these legal proceedings, including those described below, may change in the future. We intend to vigorously defend against these actions, and ultimately believe we should prevail.
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Legal Contingencies
We evaluate matters and record an accrual for legal contingencies when it is both probable that a liability has been incurred and the amount or range of the loss may be reasonably estimated. We evaluate legal contingencies at least quarterly and, as appropriate, establish new accruals or adjust existing accruals to reflect: (a)(i) the facts and circumstances known to us at the time, including information regarding negotiations, settlements, rulings, and other relevant events and developments; (b)(ii) the advice and analyses of counsel; and (c)(iii) the assumptions and judgment of management. Legal costs associated with such proceedings are expensed as incurred. Due to the inherent uncertainty of legal proceedings as a result of the procedural, factual, and legal issues involved, the outcomes of our legal contingencies could result in losses in excess of amounts we have accrued.
We have accrued approximately $14.0 million for the legal contingencies in December 2019 in connection with Fair and Accurate Credit Transactions Act (“FACTA”)-related matters based on ongoing settlement negotiations with by and among the various plaintiffs described in the FACTA-related matters discussion below and Everi by and on behalf of itself and Everi Payments.FinTech. We expectexpected to recover within the next year approximately $7.7 million of the amount accrued from certain of our insurance providers in 2021, for which we had recorded an insurance settlement receivable included within trade and other receivables, net on our Balance Sheets, as
25


recovery is deemed to be probable.Sheets. In addition, we are seeking relief from Peleus Insurance Company pursuant to the provisions of our policy; however,policy. See below for discussion of Everi Payments Inc. and Everi Holdings Inc. v. Peleus Insurance Company case.
In the first quarter of 2021, we have not recorded any amounts with respect to this specificentered into a settlement agreement and received funds from our third-tier insurance carrier as therein the amount of approximately $1.9 million related to the FACTA matters. We recorded these proceeds against our operating expenses in our Statements of Operations for the first quarter of 2021. In total, the receivables expected have been no commitments, settlements or determinations entered intoreceived in full and the expenses accrued have been paid in full, which resulted in total funds received from our insurance providers of approximately $9.6 million and a net charge of approximately $4.4 million to our Statements of Operations, of which approximately $6.3 million was recorded in December 2019, offset by the reduction of operating expenses of $1.9 million received and recorded in the first quarter of 2021.
We did not have any new material legal matters that were accrued as of the date of this periodic filing.March 31, 2021.
FACTA-related matters:
Geraldine Donahue, et. al. v. Everi FinTech, et. al. (“Donahue”), is a putative class action matter filed on December 12, 2018, in the Circuit Court of Cook County, Illinois County Division, Chancery Division. The original defendant was dismissed and the Company was substituted as the defendant on April 22, 2019. Plaintiff, on behalf of himself and others similarly situated, alleges that Everi FinTech and the Company (a)(i) have violated certain provisions of FACTA by their failure, as agent to the original defendant, to properly truncate patron credit card numbers when printing cashfinancial access receipts as required under FACTA, and (b)(ii) have been unjustly enriched through the charging of service fees for transactions conducted at the original defendant’s facilities. Plaintiff seeks an award of statutory damages, attorney’s fees, and costs. The parties have reached an agreement in principle for settlement of this matter, which will include the settlement and resolution of all the FACTA-related matters pending against the Company and Everi FinTech. The settlement requires court approval, which the parties are in the process of working to obtain.
Oneeb Rehman, et. al. v. Everi FinTech and Everi Holdings, was a putative class action matter pending in the U.S. District Court for the Southern District of Florida, Ft. Lauderdale Division filed on October 16, 2018. The original defendant was dismissed and the Company was substituted as the defendant on April 22, 2019. Plaintiff, on behalf of himself and others similarly situated, alleged that Everi FinTech and the Company (a) had violated certain provisions of FACTA by their failure, as agent to the original defendant, to properly truncate patron credit card numbers when printing cash access receipts as required under FACTA, and (b) had been unjustly enriched through the charging of service fees for transactions conducted at the original defendant’s facilities. Plaintiff sought an award of statutory damages, attorney’s fees, and costs. ThisThe parties settled this matter on a nationwide class basis. The settlement has been dismissedsince received final approval from the court, and Everi has paid all funds required pursuant to the settlement. Distributions to class members are in anticipation ofprocess, and a final hearing is set for October 4, 2021, to report to the court approval ofon the settlement in Donahue.
Mat Jessop, et. al. v. Penn National Gaming, Inc., wasdistribution metrics and determine what remaining unclaimed funds, if any, may be distributed to a putative class action matter filed on October 15, 2018, pending in the U.S. District Court for the Middle District of Florida, Orlando Division. Everi FinTech was addednonprofit charitable organization as a defendant on December 21, 2018. Penn National Gaming, Inc. (“Penn National”) was dismissed by the Court with prejudice on October 28, 2019, leaving only claims against Everi FinTech. Plaintiff, on behalf of himself and others similarly situated, alleged that Everi FinTech had been unjustly enriched through the charging of service fees for transactions conducted at Penn National facilities. Plaintiff sought injunctive relief against both parties, and an award of statutory damages, attorney’s fees, and costs. This matter has been dismissed in anticipation of court approval of the settlement in Donahue.necessary.
Everi Payments Inc. and Everi Holdings Inc. vv. Peleus Insurance Company is a civil action filed by the Company on January 28, 2020, pending in the District Court, Clark County, Nevada alleging defendant breached its contractual obligations under an excess insurance policy when it denied the Company coverage of the FACTA-related matters described above. Everi FinTech and the Company are seeking actual and consequential damages for breach of contract, costs, attorney’s fees, and other fees and expenses incurred by Everi FinTech and the Company, up to and including amounts related to the settlement in Donahue.Donahue. On February 16, 2021, the parties entered into a Confidential Settlement Agreement and Release resolving this matter. We received the funds from the insurance carrier and a final court order dismissing this matter with prejudice in the first quarter of 2021.
NRT matter:
NRT Technology Corp., et. al. v. Everi Holdings Inc., et. al., is a civil action filed on April 30, 2019 against the Company and Everi FinTech in the United States District Court for the District of Delaware by NRT Technology Corp. and NRT Technology, Inc., alleging monopolization of the market for unmanned, integrated kiosks in violation of federal antitrust laws, fraudulent procurement of patents on functionality related to such unmanned, integrated kiosks and sham litigation related to prior litigation brought by Everi FinTech (operating as Global Cash Access Inc.) against the plaintiff entities. Plaintiffs seek compensatory damages, trebledtreble damages, and injunctive and declaratory relief. This case is in the early stages of discovery. We are currently unable to determine the probability of the outcome of this legal matter or estimate the range of reasonably possible loss, if any. We believe thatany, in this matter.
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Zenergy Systems, LLC matter:
Zenergy Systems, LLC v. Everi Holdings Inc. is a civil action filed on May 29, 2020 against the claimsCompany in the lawsuitUnited States District Court for the District of Nevada, Clark County by Zenergy Systems, LLC, alleging breach of contract, breach of a non-disclosure agreement, conversion, breach of the covenant of good faith and fair dealing, and breach of a confidential relationship related to a contract with Everi that expired in November 2019. The plaintiff is seeking compensatory and punitive damages. Everi has counterclaimed against Zenergy alleging breach of contract, breach of implied covenant of good faith and fair dealing, and for declaratory relief. The case is in early stages of discovery process. We are without merit, and intendcurrently unable to vigorously defend against them.determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.
In addition, we have commitments with respect to certain lease obligations discussed in “Note 3 — Leases” and installment payments under our asset purchase agreements discussed in “Note 4 — Business Combinations.”

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14. STOCKHOLDERS’ EQUITY
InOn February 28, 2020, our Board of Directors authorized and approved a new share repurchase program granting us the authority to repurchase an amount not to exceed $10.0 million of outstanding Company common stock with no minimum number of shares that the Company is required to repurchase. This new repurchase program commenced in the first quarter of 2020 and authorizes us to buy our common stock from time to time in open market transactions, block trades or in private transactions in accordance with trading plans established in accordance with Rules 10b5-1 and 10b-18 of the Securities Exchange Act of 1934, as amended, or by a combination of such methods, including compliance with the Company’s finance agreements. The share repurchase program is subject to available liquidity, general market and economic conditions, alternate uses for the capital and other factors, and may be suspended or discontinued at any time without prior notice. In light of COVID-19, we have suspended our share repurchase program. There were no share repurchases during the three and six months ended June 30, March 31, 2021 and 2020.

, respectively.
15. WEIGHTED AVERAGE SHARES OF COMMON SHARESSTOCK
The weighted average number of shares of common stock outstanding used in the computation of basic and diluted earnings per share is as follows (in thousands): 
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
2020201920202019 20212020
Weighted average sharesWeighted average shares  Weighted average shares  
Weighted average number of common shares outstanding - basicWeighted average number of common shares outstanding - basic85,122  71,477  84,873  70,909  Weighted average number of common shares outstanding - basic86,984 84,624 
Potential dilution from equity awards(1)
Potential dilution from equity awards(1)
—  7,681  —  6,302  
Potential dilution from equity awards(1)
10,984 
Weighted average number of common shares outstanding - diluted(1)
Weighted average number of common shares outstanding - diluted(1)
85,122  79,158  84,873  77,211  
Weighted average number of common shares outstanding - diluted(1)
97,968 84,624 
(1) For the three months ended March 31, 2021, there were 0 shares that were anti-dilutive under the application of the treasury stock method. We were in a net loss position for the three and six months ended June 30, 2020, andMarch 31, 2020; therefore, no0 potential dilution from the application of the treasury stock method was applicable. The potential dilution excludes the weighted average effect of equity awards to purchase approximately 13.6 million and 6.2 million shares of common stockapplicable for the three and six months ended June 30, 2020, respectively, as the application of the treasury stock method, as required, makes them anti-dilutive. The potential dilution excludes the weighted average effect of equity awards to purchase approximately 0.1 million and 1.7 million shares of common stock for the three and six months ended June 30, 2019, respectively, as the application of the treasury stock method, as required, makes them anti-dilutive.

period.
16. SHARE-BASED COMPENSATION
Equity Incentive Awards
Generally, we grant the following types of awards: (a)(i) time-based options; (b)(ii) market-based options; (c)(iii) time-based restricted stock units; and (iv) restricted stock units (“RSUs”); and (d) with either time- or performance-based stock units (“PSUs”).

criteria. We estimate forfeiture amounts based on historical patterns.
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A summary of award activity is as follows (in thousands): 
Stock Options GrantedRestricted Stock Units GrantedStock OptionsRestricted Stock Units
Outstanding, December 31, 201911,969  3,451  
Outstanding, December 31, 2020Outstanding, December 31, 202010,261 4,250 
GrantedGranted—  2,163  Granted50 
Exercised options or vested sharesExercised options or vested shares(447) (594) Exercised options or vested shares(561)(41)
Canceled or forfeitedCanceled or forfeited(83) (174) Canceled or forfeited(3)(15)
Outstanding, June 30, 202011,439  4,846  
Outstanding, March 31, 2021Outstanding, March 31, 20219,697 4,244 
There are approximately 0.40.9 million awards of our common stock available for future equity grants under our existing equity incentive plans.
Stock Options
Our time-based stock options granted under our equity plans generally vest evenly over a four-year period on each of the applicable anniversaries of the grant dates, and typically expire after a ten-year period. Our market-based options granted generally vest evenly over a four-year period on each of the applicable anniversaries of the grant date, provided that as of the vesting date for each vesting tranche, the closing price of our shares on the New York Stock Exchange is at least a specified price hurdle, defined as a percentage premium to the closing stock price on the grant date. If the price hurdle is not met as of the vesting date for a vesting tranche, then it shall vest and become vested shares on the last day of a period of 30 consecutive trading days during which the closing price is at least the price hurdle. These options typically expire after a ten-year period.
The following table presents the options activity for the six months ended June 30, 2020:
Number of
Options
(in thousands)
Weighted Average
Exercise Price
(per Share)
Weighted
Average Life
Remaining
(Years)
Aggregate
Intrinsic Value
(in thousands)
Outstanding, December 31, 201911,969  $5.06  5.5$100,143  
Granted—   
Exercised(447) $4.73   
Canceled or forfeited(83) $3.93   
Outstanding, June 30, 202011,439  $5.08  4.9$15,242  
Vested and expected to vest, June 30, 202011,371  $5.09  4.9$15,125  
Exercisable, June 30, 202010,447  $5.22  4.8$13,499  
There were no option awards granted during the three and six months ended June 30, 2020 and 2019. The total intrinsic value of options exercised was approximately $0.4 million and $1.7 million for the three and six months ended June 30, 2020, respectively, and $4.2 million and $7.5 million for the three and six months ended June 30, 2019, respectively.
There was approximately $0.8 million in unrecognized compensation expense related to options expected to vest as of June 30, 2020. This cost was expected to be recognized on a straight-line basis over a weighted average period of 0.7 years. We recorded approximately $1.0 million in non-cash compensation expense related to options granted that were expected to vest for the six months ended June 30, 2020.We received approximately $0.5 million and $2.1 million in cash from the exercise of options for the three and six months ended June 30, 2020, respectively.
There was approximately $2.2 million in unrecognized compensation expense related to options expected to vest as of June 30, 2019. This cost was expected to be recognized on a straight-line basis over a weighted average period of 1.5 years. We recorded approximately $1.8 million in non-cash compensation expense related to options granted that were expected to vest for the six months ended June 30, 2019. We received approximately $4.8 million and $9.5 million in cash from the exercise of options for the three and six months ended June 30, 2019.
Restricted Stock Units
The fair value of each RSU grant is based on the market value of our common stock at the date of grant. The RSUs generally vest evenly either over a three- or four-year period on each of the applicable anniversaries of the dates of grants. The PSUs vest upon achievement of stipulated performance criteria.
The following table presents our RSU awards activity for the six months ended June 30, 2020:
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Shares
Outstanding
(in thousands)
Weighted
Average Grant
Date Fair Value
(per share)
Weighted
Average Life
Remaining
(years)
Aggregate
Intrinsic Value
(in thousands)
Outstanding, December 31, 20193,451  $9.05  1.7$46,342  
Granted2,163  $6.07    
Vested(594) $8.86    
Forfeited(174) $9.26    
Outstanding, June 30, 20204,846  $7.73  1.6$24,998  
Vested and expected to vest, June 30, 20203,914  $7.55  1.5$20,197  
There were approximately 2.2 million and 2.0 million shares of RSU awards granted for the six months ended June 30, 2020 and 2019, respectively. There were approximately 594,016 and 277,802 RSU awards that vested during the six months ended June 30, 2020 and 2019, respectively.
There was approximately $20.7 million and $16.8 million in unrecognized compensation expense related to RSU awards expected to vest as of June 30, 2020 and 2019, respectively. This cost was expected to be recognized on a straight-line basis over a weighted average period of 2.2 years and 3.0 years as of June 30, 2020 and 2019, respectively. We recorded approximately $6.1 million and $2.3 million in non-cash compensation expense related to the RSU awards during the six months ended June 30, 2020 and 2019, respectively.

March 31, 2021.
17. INCOME TAXES
The income tax benefitprovision for the three months ended March 31, 2021, reflected an effective income tax rate of 5.7%5.5%, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance for our deferred tax assets and 5.9%the benefit from both stock option exercises and from a research credit. The decrease in our valuation allowance was primarily due to book income earned during the period. The income tax benefit for the three and six months ended June 30,March 31, 2020 respectively,reflected an effective income tax rate of 6.9%, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to book loss incurred during the period, partially offset by certain indefinite-livedindefinite lived deferred tax assets that can be offset against our indefinite lived deferred tax liabilities. The income tax benefit reflected an effective income tax rate of negative 23.4% and negative 14.4% for the three and six months ended June 30, 2019, respectively, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance for deferred tax assets, the benefit from stock option exercises and the benefit from a research credit.
We have analyzed filing positions in all of the federal, state, and foreign jurisdictions where we are required to file income tax returns, as well as all open tax years in these jurisdictions. As of June 30, 2020,March 31, 2021, we recorded approximately $1.4$1.7 million of unrecognized tax benefits, all of which would impact our effective tax rate, if recognized. We do not anticipate that our unrecognized tax benefits will materially change within the next 12 months. We have not accrued any penalties and interest for our unrecognized tax benefits. We may, from time to time, be assessed interest or penalties by tax jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. Our policy for recording interest and penalties associated with audits and unrecognized tax benefits is to record such items as a component of income tax in our Statements of Operations.
For interim income tax reporting, the Company estimates its annual effective tax rate and applies it to its year-to-date ordinary income. Our projection of certain indefinite lived deferred tax assets affecting the valuation allowance is particularly dependent upon current and anticipated future revenue and cash outflows. However, we could be impacted by unanticipated developments or by events beyond our control, including developments related to the COVID-19 pandemic. Future changes to estimates used in this projection could result in material changes in the annual effective tax rate with a corresponding impact on the provision for income taxes.
As discussed in “Note 1 — Business,” in late March 2020, the CARES Act was enacted in light of the COVID-19 pandemic. We are taking advantage of the various income and payroll tax provisions in the CARES Act and are continuing to analyze its impact in our tax accounts.
18. SEGMENT INFORMATION
Operating segments are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-making group (the “CODM”). Our CODM consists of the Chief Executive Officer, the President and Chief Operating Officer, and the Chief Financial Officer. Our CODM allocates resources and measures profitability based on our operating segments, which are managed and reviewed separately, as each represents products and services that can be sold separately to our customers. Our segments are monitored by management for performance against our internal forecasts.
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We have reported our financial performance based on our segments in both the current and prior periods. Our CODM determined that our operating segments for conducting business are: (a)(i) Games and (b)(ii) FinTech:
The Games segment provides solutions directly to gaming establishments to offer their patrons gaming entertainment- related experiences including: leased gaming equipment; sales of gaming equipment; gaming systems; digital online solutions; and ancillary products and services.
The FinTech segment provides solutions directly to gaming establishments to offer their patrons cashfinancial access-related services and products, including: access to cash and cashless funding at gaming facilities via ATM cashdebit withdrawals; credit card cashfinancial access transactions and POS debit card cashfinancial access transactions; check warranty services; kiosks for cashfinancial access and other services; self-service enrollment, player loyalty and marketing equipment; maintenance services; compliance, audit, and data software; casino credit data and reporting services;services, and other ancillary offerings.
Corporate overhead expenses have been allocated to the segments either through specific identification or based on a reasonable methodology. In addition, we record depreciation and amortization expenses to the business segments.
Our business is predominantly domestic with no specific regional concentrations and no significant assets in foreign locations.

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The following tables present segment information (in thousands)*:
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
2020201920202019 20212020
GamesGames  Games  
RevenuesRevenues  Revenues  
Gaming operationsGaming operations$13,859  $45,576  $59,545  $89,862  Gaming operations$58,141 $45,686 
Gaming equipment and systemsGaming equipment and systems6,983  23,412  18,566  46,499  Gaming equipment and systems17,988 11,583 
Gaming otherGaming other11  391  32  445  Gaming other22 21 
Total revenuesTotal revenues$20,853  $69,379  $78,143  $136,806  Total revenues76,151 57,290 
Costs and expensesCosts and expenses  Costs and expenses  
Cost of revenues(1)
Cost of revenues(1)
  
Cost of revenues(1)
  
Gaming operationsGaming operations1,681  3,726  6,226  7,850  Gaming operations4,759 4,545 
Gaming equipment and systemsGaming equipment and systems4,071  13,432  10,895  25,961  Gaming equipment and systems10,307 6,824 
Gaming other456  347  456  347  
Cost of revenuesCost of revenues6,208  17,505  17,577  34,158  Cost of revenues15,066 11,369 
Operating expensesOperating expenses22,714  15,964  37,519  30,631  Operating expenses14,595 14,805 
Research and developmentResearch and development3,620  5,265  9,816  11,112  Research and development5,667 6,195 
DepreciationDepreciation14,844  13,489  29,572  26,863  Depreciation14,563 14,728 
AmortizationAmortization15,315  14,604  30,900  28,386  Amortization10,984 15,585 
Total costs and expensesTotal costs and expenses62,701  66,827  125,384  131,150  Total costs and expenses60,875 62,682 
Operating (loss) income$(41,848) $2,552  $(47,241) $5,656  
Operating income (loss)Operating income (loss)$15,276 $(5,392)
(1) Exclusive of depreciation and amortization.
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* Rounding may cause variances.
Three Months Ended June 30,Six Months Ended June 30, Three Months Ended March 31,
2020201920202019 20212020
FinTechFinTech  FinTech  
RevenuesRevenues  Revenues  
Cash access services$10,034  $39,696  $47,007  $80,528  
Equipment3,404  7,835  9,756  14,863  
Information services and other4,424  12,796  17,118  21,284  
Financial access servicesFinancial access services$38,712 $36,973 
Software and otherSoftware and other17,246 12,694 
HardwareHardware7,004 6,351 
Total revenuesTotal revenues$17,862  $60,327  $73,881  $116,675  Total revenues62,962 56,018 
Costs and expensesCosts and expenses  Costs and expenses  
Cost of revenues(1)
Cost of revenues(1)
  
Cost of revenues(1)
  
Cash access services511  2,968  4,066  5,665  
Equipment2,014  4,597  5,904  8,927  
Information services and other324  970  1,198  1,928  
Financial access servicesFinancial access services1,473 3,555 
Software and otherSoftware and other1,004 873 
HardwareHardware4,028 3,891 
Cost of revenuesCost of revenues2,849  8,535  11,168  16,520  Cost of revenues6,505 8,319 
Operating expensesOperating expenses18,889  23,203  42,981  43,184  Operating expenses23,448 24,467 
Research and developmentResearch and development1,573  1,407  4,108  3,091  Research and development2,746 2,160 
DepreciationDepreciation1,450  1,769  2,965  3,184  Depreciation1,614 1,515 
AmortizationAmortization3,980  3,086  7,719  5,601  Amortization3,731 3,739 
Total costs and expensesTotal costs and expenses28,741  38,000  68,941  71,580  Total costs and expenses38,044 40,200 
Operating (loss) income$(10,879) $22,327  $4,940  $45,095  
Operating incomeOperating income$24,918 $15,818 
(1)  Exclusive of depreciation and amortization.
 At June 30,At December 31,
 20202019
Total assets  
Games$824,031  $902,888  
FinTech660,069  726,335  
Total assets$1,484,100  $1,629,223  
* Rounding may cause variances.
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 At March 31,At December 31,
 20212020
Total assets  
Games$816,563 $811,523 
FinTech723,251 665,656 
Total assets$1,539,814 $1,477,179 
Major Customers.customers. No single customer accounted for more than 10% of our revenues for the three and six months ended June 30, 2020March 31, 2021 and 2019.2020. Our five largest customers accounted for approximately 23%18% and 15% of our revenues for the three and six months ended June 30,March 31, 2021 and 2020, respectively, and approximately 15% and 14% of our revenues for the three and six months ended June 30, 2019, respectively.

19. SUBSEQUENT EVENTS
As of the filing date, we had not identified, and were not aware of, any subsequent eventevents for the period.
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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
In this filing, we refer to: (a)(i) our unaudited condensed consolidated financial statements and notes thereto as our “Financial Statements,Statements;(b)(ii) our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) Income as our “Statements of Operations,Operations;(c)(iii) our Unaudited Condensed Consolidated Balance Sheets as our “Balance Sheets,Sheets;” and (d)(iv) our Management’s Discussion and Analysis of Financial Condition and Results of Operations as our “Results of Operations.”
Cautionary Information Regarding Forward-Looking Statements
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations contains “forward-looking statements” as defined in the U.S. Private Securities Litigation Reform Act of 1995. In this context, forward-looking statements often address our expected future business and financial performance, and often contain words such as “goal,” “target,” “future,” “estimate,” “expect,” “anticipate,” “intend,” “aim to,” “can,” “could,” “plan,” “believe,” “seek,” “project,” “may,” “should,” “designed to,” or “will” and similar expressions to identify forward-looking statements. Examples of forward-looking statements include, among others, statements regarding trends, developments, and uncertainties impacting our business, as well as statements regarding expectations for the re-opening of casinos including the related public health confidence and availability of discretionary spending income of casino patrons and itsour ability to withstand the current disruption, to further product innovation, to address customer needs in the new and evolving operating environment, to regain revenue, earnings, and cash flow momentum and to enhance shareholder value in the long-term. Forward-looking statements are subject to additional risks and uncertainties, including those set forth under the heading “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our current and periodic reports filed with the Securities and Exchange Commission (the “SEC”), including, without limitation, our Annual Report on Form 10-K for the year ended December 31, 20192020 (the “Annual Report”) and our Quarterly Report on Form 10-Q for the period ended March 31, 2020 (the “Q1 Quarterly Report”), and are based on information available to us on the date hereof. Such risks and uncertainties could cause actual results to differ materially from those projected or assumed, including, but not limited to, the following: our ability to generate profits in the future and to create incremental value for shareholders; our ability to execute on mergers, acquisitions and/or strategic alliances, including our ability to integrate and operate such acquisitions or alliances consistent with our forecasts in order to achieve future growth; our ability to execute on key initiatives and deliver ongoing improvements; expectations regarding growth for the Company’s installed base and daily win per unit; expectations regarding placement fee arrangements; inaccuracies in underlying operating assumptions; the impact of the ongoing Coronavirus Disease 2019 (“COVID-19”) global pandemic on our business, operations and financial condition, including (a)(i) actions taken by federal, state, tribal and municipal governmental and regulatory agencies to contain the COVID-19 public health emergency or mitigate its impact, (b)(ii) the direct and indirect economic effects of COVID-19 and measures to contain it, including directives, orders or similar actions by federal, state, tribal and municipal governmental and regulatory agencies to regulate freedom of movement and business operations such as travel restrictions, border closures, business closures, limitations on public gatherings, quarantines and shelter-in-place orders as well as re-opening guidance related to capacity restrictions for casino operations, social distancing, hygiene and re-opening safety protocols, and (c)(iii) potential adverse reactions or changes to employee relationships in response to the furlough and salary reduction actions taken in response to COVID-19; changes in global market, business, and regulatory conditions arising as a result of the COVID-19 global pandemic; our history of net losses and our ability to generate profits in the future; our substantial leverage and the related covenants that restrict our operations; our ability to generate sufficient cash to service all of our indebtedness, fund working capital, and capital expenditures; our ability to withstand unanticipated impacts of a pandemic outbreak of uncertain duration; our ability to withstand the loss of revenue during the closure of our customers’ facilities; our ability to maintain our current customers; expectations regarding customers’ preferences and demands for future product and service offerings; the overall growth of the gaming industry, if any; our ability to replace revenue associated with terminated contracts; margin degradation from contract renewals; our ability to comply with the Europay, MasterCard, and Visa global standard for cards equipped with security chip technology; our ability to successfully introduce new products and services, including third-party licensed content; gaming establishment and patron preferences; failure to control product development costs and create successful new products; anticipated sales performance; our ability to prevent, mitigate, or timely recover from cybersecurity breaches, attacks, and compromises; national and international economic and industry conditions; changes in gaming regulatory, card association, and statutory requirements; regulatory and licensing difficulties, competitive pressures and changes in the competitive environment; operational limitations; gaming market contraction; changes to tax laws; uncertainty of litigation outcomes; interest rate fluctuations; business prospects; unanticipated expenses or capital needs; technological obsolescence and our ability to adapt to evolving technologies; our ability to comply with our debt covenants and service outstanding debt; employee turnover; and other statements that are not historical facts. If any of these assumptions prove to be incorrect, the results contemplated by the forward-looking statements regarding our future results of operations are unlikely to be realized.
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These cautionary statements qualify our forward-looking statements, and you are cautioned not to place undue reliance on such forward-looking statements. Any forward-looking statement contained herein speaks only as of the date on which it is made, and we do not intend, and assume no obligation, to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.
This Quarterly Report on Form 10-Q should be read in conjunction with our most recent Annual Report and the information included in our other press releases, reports, and other filings with the SEC. Understanding the information contained in these filings is important in order to fully understand our reported financial results and our business outlook for future periods.
Overview
Everi is a leading supplier of imaginative entertainment and trusted technology solutions for the casino and digital online, and gaming industry. Everi’s mission is to transform the casino floor through innovative gaming and financial technology and loyalty solutions. With a focus on both customersland-based and digital gaming operators and players, Everithe Company develops sells, and leasesentertaining games and gaming machines, gaming systems and services and is an innovator and provider of core financial products and services, self-service player loyalty tools and promotion management software, and intelligence and regulatory compliance solutions. Everi’s mission is to provide casino operators with games that facilitate memorable player experiences, and is a preeminent and comprehensive provider of financial products and services that offer convenient and secure cash and cashless-based financial transactions, for casinosself-service loyalty tools and their patrons, and deliver software applications, and self-service tools tointelligence software and other intuitive solutions that improve casino operationsoperational efficiencies and fulfill regulatory compliance requirements.
Everi Holdings reports its results offinancial performance, and organizes and manages its operations, based onacross the following two operatingbusiness segments: Games(i) Games; and (ii) FinTech.

Everi Games provides gaming operators with gaming technology products and services, including: (a)(i) gaming machines, primarily comprising Class II and Class III slot machines placed under participation or fixed-fee lease arrangements or sold to casino customers; (b)(ii) providing and maintaining the central determinant systems for the video lottery terminals (“VLTs”) installed in the State of New York and similar technology in certain tribal jurisdictions; (c)(iii) business-to-business (“B2B”) and business-to-consumer (“B2C”) digital online gaming activities.
Everi FinTech provides gaming operators with financial technology products and services, including: (a)(i) services and equipment that facilitate casino patron’s self-service access to cash and cashless funding at gaming facilities via Automated Teller Machine (“ATM”) cashdebit withdrawals, credit card cashfinancial access transactions and point-of-sale (“POS”) debit card purchase and cashfinancial access transactions; (b)(ii) check warranty services; (c)(iii) self-service player loyalty enrollment and marketing equipment, including promotion management software and tools; (d)(iv) software and services that improve credit decision making, automate cashier operations, and enhance patron marketing activities for gaming establishments; (e)(v) equipment that provides cashfinancial access and other cash handling efficiency-related services; and (f)(vi) compliance, audit, and data solutions.
With respect to our FinTech business, we have made the following updates to certain of our financial statement descriptions, where applicable: (i) “Cash access services” has become “Financial access services;” (ii) “ATM” has been renamed “Funds dispensed;” (iii) “Equipment” has been changed to “Hardware;” and (iv) “Information services and other” has been revised to “Software and other.” These naming convention changes better represent how our business has evolved.
Impact of the COVID-19 Pandemic
Overall
The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, temporarily lowered equity market valuations, created significant volatility in the financial markets, increased unemployment levels, caused temporary, and in certain cases, permanent closures of many businesses. The gaming industry was not immune to these factors as our casino customers closed their gaming establishments, and as a result, our operations have experienced significant disruptions.disruptions in the first three quarters of 2020. At the immediate onset of the COVID-19 pandemic, we were affected by various measures, including, but not limited to: the institution of social distancing and sheltering-in-place requirements in many states andand communities where we operate, which significantly impacted demand for our products and services, and resulted in office closures, the furlough of a majority of our employees, the implementation of temporary base salary reductions for our employees and the implementation of a work-from-home policy.
DuringSince the second quarter of 2020, businesses began to adapt to social-distancing measures and various phases of reopening pursuant to government-mandated guidelines. As gaming establishments reopened, a number of casino operators initially experienced an elevated level of activity as compared to what was originally anticipated. This initial demand that occurred during the second quarter of 2020 has recently flattened to slightly below pre-COVID levels. It is unclear if, and when, volume will return to pre-COVID levels; however, we continue to monitor the impactsonset of COVID-19, and make adjustments accordingly.
With our gaming customers reopening casino properties, we have recalled a majority ofimplemented measures to mitigate our furloughed employees on primarily a work-from-home basis consistent with our remaining employees and reversed a significant portion of their temporary pay reductions as our revenues began to return towardexposure throughout the end of the second quarter of 2020. In addition, a number of casino properties have closed for a second time, and if this continues to occur, itglobal pandemic. While there may have an adverse impact on our revenue expectations in the near-term.
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In parallel, in connection with thebe further uncertainty facing our customers as a result of COVID-19, we have evaluatedcontinue to evaluate our business strategies and the impacts of the global pandemic on our results of operations and financial condition and make business decisions to mitigate further risk. It is unclear when, and if, customer volumes will consistently return to pre-COVID levels, the extent a resurgence of COVID-19 could result in the further or re-closure of casinos by federal, state, tribal or municipal governments and regulatory agencies or by the casino operators themselves in an effort to contain the COVID-19 global pandemic or mitigate its impact and the impact of vaccines on these matters; however, we continue to monitor the impacts of the global pandemic and make adjustments to our business, accordingly.
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Industry conditions have improved as many of the casino properties that again temporarily closed operations in late 2020 began reopening in the first quarter of 2021. As of March 31, 2021, approximately 5% of casinos in the United States remained closed, according to the American Gaming Association. Our revenues, cash flows, and liquidity improved during the first quarter of 2021 as compared to the prior year on a sequential basis. At the onset of the pandemic, our customers implemented protocols intended to protect their patrons and guests from potential COVID-19 exposure and re-establish customer confidence in the gaming and hospitality industry. These measures included enhanced sanitization, limitations on public gathering and casino capacity, patron social distancing requirements, limitations on casino operations and amenities, of which have limited the number of patrons that are able or who desire to reduceattend these venues. This has also impacted the sizepace at which demand for our products and services rebounds.
We expect that demand for our products and services will continue to be tempered in the short-term, to the extent gaming activity decreases at our customers’ locations or fails to increase at expected rates return to pre-pandemic levels and to the extent our customers decide to restrict their capital spending as a result of our ongoing operating costs.uncertainty in the industry, or otherwise. As a result, of this evaluation, we permanently reduced our employee base, with most of the departures resultingcontinue to monitor and manage liquidity levels and we may, from our furloughed employees,time to accommodate the current and future operating needs of our customers and our business.time, evaluate available capital resource alternatives on acceptable terms to provide additional financial flexibility.
The impact of the COVID-19 pandemic also exacerbates the risks disclosed in our Annual Report, including, but not limited to: our ability to comply with the terms of our indebtedness, our ability to generate revenues, earn profits and maintain adequate liquidity, our ability to service existing and attract new customers, maintain our overall competitiveness in the market, the potential for significant fluctuations in demand for our services, overall trends in the gaming industry impacting our business, as well asand potential volatility in our stock price, among other consequences such as cybersecurity exposure.
Results of Operations and Financial Condition
To date, our operations have experienced revenue reductions and significant disruptions as a direct consequence of the circumstances surrounding the COVID-19 pandemic. This had a material adverse impact on our overall results of operations and financial condition for the current reporting period. As such, we have implemented a range of actions to maintain balance sheet flexibility and preserve liquidity as a result of the business disruption caused by the rapid nationwide spread of COVID-19, including, but not limited to:
At the onset of COVID-19 pandemic:
we completed the full draw down of our available capacity of $35.0 million under our five-year senior secured revolving credit facility (the “Revolving Credit Facility”) in order to improve our liquidity and preserve financial flexibility in light of the uncertainty in our industry and the global economy as a result of COVID-19 (as discussed and defined in “Note 12 — Long-Term Debt”). In accordance with the terms of the Revolving Credit Facility, the proceeds from this borrowing are being used for working capital, general corporate purposes and other permitted uses ;
we entered into a fourth amendment (the “Fourth Amendment”) to our existing Credit Agreement (as defined in “Note 12 — Long-Term Debt”), which among other things, amended our debt covenants to provide relief with respect to our senior secured leverage ratio (as discussed and defined in “Note 12 — Long-term Debt”);
we also entered into a new credit agreement, which provides for a $125.0 million senior secured term loan (the "Incremental Term Loan"), which is secured on a pari passu basis with the loans under our existing Credit Agreement. The entire amount was borrowed upon closing (as discussed and defined in “Note 12 — Long-term Debt”);
our executive officers elected to accept significant reductions to their compensation during the pendency of the COVID-19 pandemic in order to better position the Company to withstand the challenging conditions that have caused global and domestic disruption in the current economic environment;
our independent members of the Board of Directors of the Company elected to forgo their quarterly cash compensation for Board and related committee services;
we furloughed a majority of our staff;
we reduced the salaries of our employee-base from approximately 15% to 70%;
we suspended certain employee benefits, such as providing a Company match on 401(k) contributions;
we implemented a remote working environment;
we canceled or delayed material capital expenditures;
we suspended our share repurchases under our previously authorized repurchase program; and
As of the end of the second quarter of 2020:
we have implemented a safe workplace return policy for those of our employees who return to our facilities;
we have since returned most of our furloughed employees to work;
we have since restored most of the base compensation to our employee-base;
we completed a reduction-in-force and incurred severance costs, among other expenses of approximately $2.7 million;
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we recorded a write-down of assets of approximately $11.0 million, of which $9.2 million and $1.8 million related to our Games and Fintech businesses, respectively, for certain of our trade receivables, inventory, prepaid expenses and other assets, fixed assets and other intangible assets that were not expected to be recoverable. This charge was reflected in Operating Expenses of our Statements of Operations. While we are unable to determine the nature, or amount, of further write-down charges, it is possible that we may record additional amounts to the extent we experience a decline in operations and financial performance in the future;
we have since returned a portion of the cash compensation to our Board of Directors; and
we have since returned a portion of the base compensation to our executives.
With respect to our Games and Fintech businesses, our revenues and results of operations were significantly lower for the three and six months ended June 30, 2020, as compared to the same period in the prior year. The following key factors that contributed to the reduced results, include, but were not limited to: (i) the closure of nearly all casino properties in March 2020 and the reopening process beginning only in mid-to-late May 2020 with approximately 15% still closed at the end of the second quarter of 2020 and beyond; (ii) reopened casino properties operating at reduced capacity levels based on choice or certain regulatory or governmental restrictions; (iii) certain gaming establishments voluntarily reclosing or considering a level of additionally reduced operations at certain of their properties as a result of increases in the number of confirmed cases of COVID-19; and (iv) our revised focus internally to streamline operations and personnel to align with expectations going forward.
With respect to our financial condition, at the onset of the COVID-19 pandemic, there were varying levels of impact to certain components of net working capital balances, including, but not limited to certain of our: (i) trade accounts receivable that increased in age as customers delayed payments on certain outstanding balances; (ii) settlement receivables and settlement liabilities that decreased as these amounts fully settled for those customers who closed their casinos and that have not returned to pre-COVID total volume levels; (iii) finished goods inventory that increased as certain planned placements of our EGMs into the installed based or sold directly to our customers were either delayed or canceled by those customers; and (iv) accounts payable and accrued liabilities that increased as we made the decision to defer payments to preserve our available cash on hand.
During the second quarter of 2020, we experienced an improvement in various components of net working capital associated with casino properties reopening that contributed to the increase in our cash and cash equivalents as they are highly dependent upon the timing of cash access transactions, therefore, cash and cash equivalents can change substantially based upon the timing of our receipt of payments for settlement receivables and payments we make to customers for our settlement liabilities. To the extent our gaming customers continue to recover, we expect our results of operations and financial condition to further improve in the second half of 2020.
To date, we have not experienced significant impacts on our supply chain as a result of the pandemic; however, given the dynamic nature of the global situation, this could change.
Liquidity
As of June 30, 2020, our cash and cash equivalents were approximately $257.4 million and our Net Cash Position, a non-GAAP measure defined as cash and cash equivalents plus settlement receivables less settlement liabilities, was approximately $133.2 million.
While revenues from January 2020 through the middle of March 2020 increased as compared to the same period in the prior year, given the closure of nearly all casino properties from mid-March 2020 until mid-to-late May 2020 in light of COVID-19, our revenues and the associated workload have been significantly reduced. As a result of the decreased workload, our cost of revenues declined significantly during the same period, as did some of our operating expenses; however, many of our operating costs are fixed, which has had a negative impact on our liquidity. With limited visibility as to when all of our customers will reopen for business and at what capacity, we have implemented the decisive actions above as appropriate for the current level of business and to prepare us to withstand what we currently anticipate to be a prolonged period of negatively impacted industry activity. Consequently, we believe these measures are the appropriate steps to preserve our liquidity and manage our business in the current environment and immediate future. We believe these factors to be prudent steps designed to position us to address the disruption caused by the COVID-19 pandemic, so that we may continue to be prepared to support our customers as they continue to reopen their facilities.
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As indicated by the casinos that have reopened through June 2020, or announced their plans to reopen throughout the remainder of 2020, our customers are implementing protocols intended to protect their patrons and guests from potential COVID-19 exposure and re-establish customer confidence in the gaming and hospitality industry. These measures may include enhanced sanitization, public gathering limitations of casino capacity, patron social distancing requirements, limitations on casino operations, which include disabling EGMs and face mask and temperature check requirements for patrons. Certain common attractions at these casinos may remain closed, including restaurants, bars and other food and beverage outlets, as well as table games, spas and pools. These measures have limited the number of patrons that are able to attend these venues and have slowed the pace at which demand for our products and services begins to rebound, if at all, as casino properties reopen. Additionally, many of our customers in various jurisdictions, including the State of New York, either have not yet announced planned reopening dates or have further delayed their reopening dates.
Preliminary data from the casino properties that have reopened indicate there has often been a strong initial demand for gaming, with news reports of casino patrons waiting in long lines to enter and better-than-expected gaming revenue returning to the casinos; however, we have seen this volume moderate and it is uncertain whether these revenue trends will continue as more casinos reopen, whether casino patrons will continue to find this new casino environment appealing, whether these health and safety protocols are sufficient to rebuild consumer confidence, when certain jurisdictions will lift existing shelter-in-place orders to permit casinos to reopen, and there may be similar unknown risks that will directly impact the rate of recovery of the gaming industry. Correspondingly, as casino properties continue to reopen, there has been an increase in the number of positive test results for COVID-19, and consequently, various gaming establishments have made the decision to voluntarily reclose certain of their properties. We expect that demand for our products and services will be tempered to the extent gaming activity decreases or fails to increase at expected rates and to the extent our customers determine to restrict their spending as a result of uncertainty in the industry or otherwise. As a result, we continue to monitor and manage liquidity levels and we may, from time to time, evaluate available capital resource alternatives on acceptable terms to provide additional financial flexibility.
Government Relief
In late March 2020, the U.S. government enacted the Coronavirus Aid Relief and Economic Security Act (the “CARES Act”) in response to the COVID-19 pandemic. We have taken advantage of the following components contained within the CARES Act:
Employee Retention Payroll Tax Credit: We are applying a credit against payroll taxes for 50% of eligible employee wages paid or incurred from March 13, 2020 to December 31, 2020. This employee retention payroll tax credit would be provided for as much as $10,000 of qualifying wages for each eligible employee, including health benefits;
Employer Social Security Tax Payment Deferral: We are deferring payment of the employer portion of the social security taxes due on remaining payments and from enactment of the CARES Act through December 31, 2020, with 50% due by December 31, 2021 and 50% due by December 31, 2022; and
Alternative Minimum Tax (“AMT”) Credit Refund: We are applying for a refund of our AMT tax credits as the CARES Act affords us the ability to accelerate the recovery of such credits.
Additional Items Impacting Comparability of Results of Operations
Our financial statements included in this report reflect the following additional itemsitem impacting comparability of results of operations for the three and six months ended June 30, 2020,March 31, 2021, exclusive of the impact of COVID-19:
Our loyalty solutions reflected a full period of results of operations from of our acquisitions of certain assets from Atrient, Inc. (“Atrient”) and Micro Gaming Technologies, Inc. (“MGT”) in 2019, whereas the same period in the prior year, only included the results of operations associated with the initial acquisition of certain assets from Atrient that occurred in March 2019.
During the first quarter of 2020, we completed a partial redemption payment of approximately $84.5 million of aggregate principal with respect to the 7.50% Senior Unsecured Notes due 2025 previously issued in December 2017 (the “2017 Unsecured Notes”) and an open market repurchase of approximately $5.1 million of aggregate principal with respect to the 2017 Unsecured Notes. The total outstanding principal balance of the 2017 Unsecured Notes following the redemption and repurchase transactions was approximately $285.4 million. We incurred a loss on extinguishment of debt of approximately $7.5$7.4 million, which consisted of a $6.4 million redemption premium related to the satisfaction and redemption of a portion of the 2017 Unsecured Notes, and non-cash charges for the accelerated amortization of debt issuance costs of approximately $1.1 million.
As a result of these events, together with the impacts of COVID-19, our results of operations and earnings per share in the periods covered by our Financial Statements may not be directly comparable.
36


Trends and Developments Impacting our Business
In addition to the factors discussed above, we refer to Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Trends and Developments Impacting our Business” in our Annual Report, which is incorporated herein by reference.
Operating Segments
We report our financial performance based on two operating segments: (a)(i) Games and (b)(ii) FinTech. For additional information on our segments, see “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” and “Note 18 — Segment Information” included in Part I, Item 1: Financial Statements of this Quarterly Report on Form 10-Q.
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Results of Operations
Three months ended June 30, 2020March 31, 2021 compared to three months ended June 30, 2019March 31, 2020
The following table presents our Results of Operations as reported for the three months ended June 30, 2020March 31, 2021 compared to the three months ended June 30, 2019March 31, 2020 (amounts in thousands)*: 
Three Months Ended Three Months Ended
June 30, 2020June 30, 20192020 vs 2019 March 31, 2021March 31, 20202021 vs 2020
$%$%$% $%$%$%
RevenuesRevenues      Revenues      
Games revenuesGames revenues      Games revenues      
Gaming operationsGaming operations$13,859  36 %$45,576  35 %$(31,717) (70)%Gaming operations$58,141 42 %$45,686 41 %$12,455 27 %
Gaming equipment and systemsGaming equipment and systems6,983  18 %23,412  18 %(16,429) (70)%Gaming equipment and systems17,988 13 %11,583 10 %6,405 55 %
Gaming otherGaming other11  — %391  — %(380) (97)%Gaming other22 — %21 — %%
Games total revenuesGames total revenues20,853  54 %69,379  53 %(48,526) (70)%Games total revenues76,151 55 %57,290 51 %18,861 33 %
FinTech revenuesFinTech revenues      FinTech revenues      
Cash access services10,034  26 %39,696  31 %(29,662) (75)%
Equipment3,404  %7,835  %(4,431) (57)%
Information services and other4,424  11 %12,796  10 %(8,372) (65)%
Financial access servicesFinancial access services38,712 28 %36,973 32 %1,739 %
Software and otherSoftware and other17,246 12 %12,694 11 %4,552 36 %
HardwareHardware7,004 %6,351 %653 10 %
FinTech total revenuesFinTech total revenues17,862  46 %60,327  47 %(42,465) (70)%FinTech total revenues62,962 45 %56,018 49 %6,944 12 %
Total revenuesTotal revenues38,715  100 %129,706  100 %(90,991) (70)%Total revenues139,113 100 %113,308 100 %25,805 23 %
Costs and expensesCosts and expenses      Costs and expenses      
Games cost of revenues(1)
Games cost of revenues(1)
      
Games cost of revenues(1)
     
Gaming operationsGaming operations1,681  %3,726  %(2,045) (55)%Gaming operations4,759 %4,545 %214 %
Gaming equipment and systemsGaming equipment and systems4,071  11 %13,432  10 %(9,361) (70)%Gaming equipment and systems10,307 %6,824 %3,483 51 %
Gaming other456  %347  — %109  31 %
Games total cost of revenuesGames total cost of revenues6,208  16 %17,505  13 %(11,297) (65)%Games total cost of revenues15,066 11 %11,369 10 %3,697 33 %
FinTech cost of revenues(1)
FinTech cost of revenues(1)
      
FinTech cost of revenues(1)
      
Cash access services511  %2,968  %(2,457) (83)%
Equipment2,014  %4,597  %(2,583) (56)%
Information services and other324  %970  %(646) (67)%
Financial access servicesFinancial access services1,473 %3,555 %(2,082)(59)%
Software and otherSoftware and other1,004 %873 %131 15 %
HardwareHardware4,028 %3,891 %137 %
FinTech total cost of revenuesFinTech total cost of revenues2,849  %8,535  %(5,686) (67)%FinTech total cost of revenues6,505 %8,319 %(1,814)(22)%
Operating expensesOperating expenses41,603  107 %39,167  30 %2,436  %Operating expenses38,043 27 %39,272 36 %(1,229)(3)%
Research and developmentResearch and development5,193  13 %6,672  %(1,479) (22)%Research and development8,413 %8,355 %58 %
DepreciationDepreciation16,294  42 %15,258  12 %1,036  %Depreciation16,177 12 %16,243 14 %(66)— %
AmortizationAmortization19,295  50 %17,690  14 %1,605  %Amortization14,715 10 %19,324 17 %(4,609)(24)%
Total costs and expensesTotal costs and expenses91,442  236 %104,827  81 %(13,385) (13)%Total costs and expenses98,919 71 %102,882 91 %(3,963)(4)%
Operating (loss) income(52,727) (136)%24,879  19 %(77,606) (312)%
Operating incomeOperating income40,194 29 %10,426 %29,768 286 %
Other expensesOther expenses      Other expenses      
Interest expense, net of interest incomeInterest expense, net of interest income19,822  51 %20,433  16 %(611) (3)%Interest expense, net of interest income18,471 13 %17,499 15 %972 %
Loss on extinguishment of debtLoss on extinguishment of debt80  — %—  — %80  100 %Loss on extinguishment of debt— — %7,378 %(7,378)(100)%
Total other expensesTotal other expenses19,902  51 %20,433  16 %(531) (3)%Total other expenses18,471 13 %24,877 22 %(6,406)(26)%
(Loss) income before income tax(72,629) (188)%4,446  %(77,075) (1734)%
Income (loss) before income taxIncome (loss) before income tax21,723 16 %(14,451)(13)%36,174 (250)%
(1) Exclusive of depreciation and amortization.
* Rounding may cause variances.
3831


Three Months Ended
June 30, 2020June 30, 20192020 vs 2019
$%$%$%
Income tax benefit(4,148) (11)%(1,040) (1)%(3,108) 299 %
Net (loss) income$(68,481) (177)%$5,486  %$(73,967) (1348)%
Three Months Ended
March 31, 2021March 31, 20202021 vs 2020
$%$%$%
Income tax provision (benefit)1,189 %(997)(1)%2,186 (219)%
Net income (loss)$20,534 15 %$(13,454)(12)%$33,988 (253)%
* Rounding may cause variances.
We experienced a certain level of recovery from the global pandemic, and as a result, our revenues, costs and expenses were stronger than expected in the current year period, as compared to the same period in the prior year, which were negatively impacted at the onset of COVID-19. There were approximately 5% of casinos in the United States that remained closed as of March 31, 2021, according to the American Gaming Association.
Revenues
Total revenues decreasedincreased by approximately $91.0$25.8 million, or 70%23%, to approximately $38.7$139.1 million for the three months ended June 30, 2020,March 31, 2021, as compared to the same period in the prior year. This was primarily due to the impact of COVID-19higher Games and the closure of most casino properties for a majority of the period. FinTech revenues described below.
Games revenues decreasedincreased by approximately $48.5$18.9 million, or 70%33%, to approximately $20.9$76.2 million for the three months ended June 30, 2020, as compared to the same period in the prior year. We had: (i) a decline in the sale of machines in our gaming equipment and systems revenues; and (ii) a decrease in the average daily win per unit on our installed base of leased games in our gaming operations revenues. FinTech revenues decreased by approximately $42.5 million, or 70%, to approximately $17.9 million for the three months ended June 30, 2020, as compared to the same period in the prior year. We had: (i) a decline in the dollar and transaction volumes in our cash access services revenues; (ii) a decrease in the sale of full service and player loyalty kiosks in our equipment revenues; and (iii) lower software sales and support fees in connection with our kiosk, player loyalty and compliance solutions in our information services and other revenues as a result of services being stopped at a majority of our customer locations in connection with the casino closures.
Costs and Expenses
Total costs and expenses decreased by approximately $13.4 million, or 13%, to approximately $91.4 million for the three months ended June 30, 2020, as compared to the same period in the prior year. This was primarily due to the impact of COVID-19 and the closure of most casino properties for a majority of the period. Games cost of revenues decreased by approximately $11.3 million, or 65%, to approximately $6.2 million for the three months ended June 30, 2020, as compared to the same period in the prior year. We had a reduction in the variable costs in our gaming and equipment systems cost of revenues. FinTech cost of revenues decreased by approximately $5.7 million, or 67%, to approximately $2.8 million for the three months ended June 30, 2020, as compared to the same period in the prior year. We had a reduction in the variable costs in our cash access services cost of revenues and a reduction in the variable costs in our equipment cost of revenues.
Operating expenses increased by approximately $2.4 million, or 6%, to approximately $41.6 million for the three months ended June 30, 2020, as compared to the same period in the prior year. This was primarily due to a write-down of assets that were not expected to be recoverable or pursued, as applicable, as well as severance costs in connection with our reduction-in-force in our Games and Fintech segments in light of COVID-19 and the closure of most casino properties for a majority of the period. This was partially offset by decreased operating costs, such as payroll and related expenses associated with the furlough of a majority of our employees, salary reductions for those individuals that remained and significantly lower travel and related costs in our Games and Fintech segments to offset the lost business as a direct consequence of the circumstances surrounding the global pandemic.

Research and development costs decreased by approximately $1.5 million, or 22%, to approximately $5.2 million for the three months ended June 30, 2020, as compared to the same period in the prior year. This was primarily due to lower payroll and related costs as a result of the furlough of a majority of our employees in our Games and FinTech segments in light of COVID-19 and the closure of most casino properties for a majority of the period.
Depreciation increased by approximately $1.0 million, or 7%, to approximately $16.3 million for the three months ended June 30, 2020,March 31, 2021, as compared to the same period in the prior year. This was primarily due to an increase in both the total number of units in our installed base and the average daily win per unit, particularly associated with a greater mix of leasepremium units from our gaming operations revenues. In addition, we had an increase in both the number of machines placed in service insold and the average selling price per unit from our Games segment.gaming equipment revenues.
AmortizationFinTech revenues increased by approximately $1.6$6.9 million, or 9%12%, to approximately $19.3$63.0 million for the three months ended June 30, 2020,March 31, 2021, as compared to the same period in the prior year. The increaseThis was primarily due to increased loyalty software sales and support solutions from our software and other revenues and higher transaction and dollar volumes from our financial access services revenues.
Costs and Expenses
Total costs and expenses decreased by approximately $4.0 million, or 4%, to approximately $98.9 million for the releasethree months ended March 31, 2021, as compared to the same period in the prior year. Total costs decreased primarily due to our FinTech cost of new game themesrevenues that decreased by approximately $1.8 million, or 22%, to approximately $6.5 million for the three months ended March 31, 2021, as compared to the same period in the prior year associated with improved margin performance, most notably from our check warranty solutions, partially offset by a proportional increase in the variable costs as a result of the additional loyalty solutions from our software and other revenues and higher check warranty transaction and dollar volumes from our financial access services revenues. The decrease in total costs and expenses were also partially offset by our Games cost of revenues that increased by approximately $3.7 million, or 33%, to approximately $15.1 million for the three months ended March 31, 2021, as compared to the same period in the prior year associated with the additional variable costs from the higher sale of machines included in our Games segmentgaming and equipment systems cost of revenues as a result of the increase in the sale of machines.
Operating expenses decreased by approximately $1.2 million, or 3%, to approximately $38.0 million for the three months ended March 31, 2021, as compared to the same period in the prior year. This was primarily due to a recovery of a disputed payment associated with the Fair and Accurate Credit Transactions Act legal matter received from an insurance carrier of approximately $1.9 million. This recovery was offset by approximately $0.8 million of additional legal fees related to the settlement and collection of this recovery for our FinTech segment.
Research and development expenses of approximately $8.4 million were relatively consistent for the three months ended March 31, 2021, as compared to the same period in the prior year.
Depreciation expenses of approximately $16.2 million were relatively consistent for the three months ended March 31, 2021, as compared to the same period in the prior year.
Amortization expense decreased by approximately $4.6 million, or 24%, to approximately $14.7 million for the three months ended March 31, 2021, as compared to the same period in the prior year. This was primarily due to intangible assets acquiredrecorded in connection with the player loyaltyacquisition of the Games business in our FinTech segment.being fully amortized.
3932


Primarily as a result of the factors described above, in light of COVID-19 and the closure of most casino properties for a majority of the period, our operating income decreasedincreased by approximately $77.6$29.8 million, or 312%286%, and resulted in an operating loss of approximately $52.7 million for the three months ended June 30, 2020, as compared to the same period in the prior year. The operating lossincome margin was 136%29% for the three months ended June 30, 2020March 31, 2021 compared to an operating income margin of 19%9% for the same period in the prior year.
Interest expense, net of interest income, decreasedincreased by approximately $0.6$1.0 million, or 3%6%, to approximately $19.8$18.5 million for the three months ended June 30, 2020,March 31, 2021, as compared to the same period in the prior year. This was primarily due to lower debt balances and variable interest rates in effect for certain of our debt instruments; mostly offset by:to: (i) the debt issuance costs incurred in connection with the Fifth Amendment to the existing Credit Agreement in the first quarter of 2021; (ii) the amortization of debt issuance costs incurred in connection with the Fourth Amendment to the existing Credit Agreement and entering into the Incremental Term Loan Credit Agreement; (ii)Agreement in the second quarter of 2020; (iii) the additional Incremental Term Loan debt incurred in the current period, along with the higherless favorable variable interest rates in effect; (iii)(iv) the accretion of interest related to the acquisition of certain assets from Atrient and MGTMicro Gaming Technologies, Inc. in the prior year; and (iv) a reduction in interest income earned.

The increase in interest expense, net of interest income, was partially offset by lower debt balances, more favorable variable interest rates in effect for certain of our debt instruments and reductions to the interest rate on our First Lien Term Loan as a result of repricing transactions.
Loss on extinguishment of debt was approximately $0.1$7.4 million for the three months ended June 30,March 31, 2020 as a result of the Incremental Term Loan Credit Agreement.redemption and repurchase transactions related to the 2017 Unsecured Notes.

IncomeThe income tax benefit increased by approximately $3.1 million, or 299%, to approximately $4.1provision was $1.2 million for the three months ended June 30, 2020,March 31, 2021, as compared to an income tax benefit of $1.0 million for the same period in the prior year.year. The income tax provision reflected an effective income tax rate of 5.5% for the three months ended March 31, 2021, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance due to book income during the period, and the benefit from both stock option exercises and from a research credit. The income tax benefit reflected an effective income tax rate of 5.7%6.9% for the three months ended June 30, 2020,same period in the prior year, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to the book loss incurred during the period, partially offset by certain indefinite-lived deferred tax assets that can be offset against our indefinite-lived deferred tax liabilities. The income tax benefit reflected an effective income tax rate of negative 23.4% for the same period in the prior year, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance for deferred tax assets, the benefit from stock option exercises, and the benefit from a research credit.
Primarily as a result of the factors described above in light of COVID-19 and the closure of most casino properties for a majority of the period, our net income decreased by approximately $74.0 million, or 1,348%, and resulted in a net loss of approximately $68.5 million for the three months ended June 30, 2020, as compared to the same period in the prior year.

40


Six months ended June 30, 2020 compared to six months ended June 30, 2019
The following table presents our Results of Operations as reported for the six months ended June 30, 2020 compared to the six months ended June 30, 2019 (amounts in thousands)*: 

Six months ended
June 30, 2020June 30, 20192020 vs 2019
$%$%$%
Revenues
Games revenues
Gaming operations$59,545  39 %$89,862  35 %$(30,317) (34)%
Gaming equipment and systems18,566  12 %46,499  19 %(27,933) (60)%
Gaming other32  — %445  — %(413) (93)%
Games total revenues78,143  51 %136,806  54 %(58,663) (43)%
FinTech revenues
Cash access services47,007  31 %80,528  32 %(33,521) (42)%
Equipment9,756  %14,863  %(5,107) (34)%
Information services and other17,118  11 %21,284  %(4,166) (20)%
FinTech total revenues73,881  49 %116,675  46 %(42,794) (37)%
Total revenues152,024  100 %253,481  100 %(101,457) (40)%
Costs and expenses
Games cost of revenues(1)
Gaming operations6,226  %7,850  %(1,624) (21)%
Gaming equipment and systems10,895  %25,961  10 %(15,066) (58)%
Gaming other456  — %347  — %109  31 %
Games total cost of revenues17,577  12 %34,158  13 %(16,581) (49)%
FinTech cost of revenues(1)
Cash access services4,066  %5,665  %(1,599) (28)%
Equipment5,904  %8,927  %(3,023) (34)%
Information services and other1,198  %1,928  %(730) (38)%
FinTech total cost of revenues11,168  %16,520  %(5,352) (32)%
Operating expenses80,501  53 %73,815  29 %6,686  %
Research and development13,924  %14,203  %(279) (2)%
Depreciation32,537  21 %30,047  12 %2,490  %
Amortization38,619  25 %33,987  13 %4,632  14 %
Total costs and expenses194,326  128 %202,730  80 %(8,404) (4)%
Operating (loss) income(42,302) (28)%50,751  20 %(93,053) (183)%
Other expenses
Interest expense, net of interest income37,321  25 %40,833  16 %(3,512) (9)%
Loss on extinguishment of debt7,457  %—  — %7,457  — %
Total other expenses44,778  29 %40,833  16 %3,945  10 %
(Loss) income before income tax(87,080) (57)%9,918  %(96,998) (978)%
41



Six Months Ended
June 30, 2020June 30, 20192020 vs 2019
$%$%$%
Income tax benefit(5,145) (3)%(1,428) (1)%(3,717) 260 %
Net (loss) income$(81,935) (54)%$11,346  %$(93,281) (822)%
(1) Exclusive of depreciation and amortization.
* Rounding may cause variances.
Revenues
Total revenues decreased by approximately $101.5 million, or 40%, to approximately $152.0 million for the six months ended June 30, 2020, as compared to the same period in the prior year. This was primarily due to the impact of COVID-19 and the closure of most casino properties for a portion of the period. Games revenues decreased by approximately $58.7 million, or 43%, to approximately $78.1 million for the six months ended June 30, 2020, as compared to the same period in the prior year. We had: (i) a decline in the sale of gaming machines in our gaming equipment and systems revenues; and (ii) a decrease in the average daily win per unit on a higher installed base of leased games associated with increased demand for our premium units in our gaming operations revenues. FinTech revenues decreased by approximately $42.8 million, or 37%, to approximately $73.9 million for the six months ended June 30, 2020, as compared to the same period in the prior year. We had: (i) a decline in the dollar and transaction volumes in our cash access services revenues; (ii) a decrease in the sale of full service and player loyalty kiosks in our equipment revenues; and (iii) lower software sales and support fees in connection with our kiosk, player loyalty and compliance solutions in our information services and other revenues as a result of services being stopped at a majority of our customer locations in connection with the casino closures.
Costs and Expenses
Total costs and expenses decreased by approximately $8.4 million, or 4%, to approximately $194.3 million for the six months ended June 30, 2020, as compared to the same period in the prior year. This was primarily due to the impact of COVID-19 and the closure of most casino properties for a portion of the period. Games cost of revenues decreased by approximately $16.6 million, or 49%, to approximately $17.6 million for the six months ended June 30, 2020, as compared to the same period in the prior year. We had a reduction in the variable costs in our gaming and equipment systems cost of revenues. FinTech cost of revenues decreased by approximately $5.4 million, or 32%, to approximately $11.2 million for the six months ended June 30, 2020, as compared to the same period in the prior year. We had a reduction in the variable costs in our cash access services cost of revenues and a reduction in the variable costs in our equipment cost of revenues.
Operating expenses increased by approximately $6.7 million, or 9%, to approximately $80.5 million for the six months ended June 30, 2020, as compared to the same period in the prior year. This was primarily due to a write-down of assets that were not expected to be recoverable or pursued, as applicable, as well as severance costs in connection with our reduction-in-force in our Games and Fintech segments in light of COVID-19 and the closure of most casino properties for a majority of the period. This was partially offset by decreased operating costs, such as payroll and related expenses associated with the furlough of a majority of our employees, salary reductions for those individuals that remained and significantly lower travel and related costs in our Games and Fintech segments to offset the lost business as a direct consequence of the circumstances surrounding the global pandemic.
Research and development costs decreased by approximately $0.3 million, or 2%, to approximately $13.9 million for the six months ended June 30, 2020, as compared to the same period in the prior year. This was primarily due to lower payroll and related costs as a result of the furlough of a majority of our employees in our Games and FinTech segments in light of COVID-19 and the closure of most casino properties for a majority of the period.
Depreciation increased by approximately $2.5 million, or 8%, to approximately $32.5 million for the six months ended June 30, 2020, as compared to the same period in the prior year. This was primarily due to an increase in the installed base of lease gaming machines placed in service in our Games segment.
Amortization increased by approximately $4.6 million, or 14%, to approximately $38.6 million for the six months ended June 30, 2020, as compared to the same period in the prior year. The increase was primarily due to the release of new game themes in our Games segment and the intangible assets acquired in connection with the player loyalty business in our FinTech segment.
42


Primarily as a result of the factors described above in light of COVID-19 and the closure of most casino properties for a majority of the period, operating income decreased by approximately $93.1 million, or 183%, and resulted in an operating loss of approximately $42.3 million for the six months ended June 30, 2020, as compared to the same period in the prior year. The operating loss margin was 28% for the six months ended June 30, 2020 compared to an operating income margin of 20% for the same period in the prior year.
Interest expense, net of interest income, decreased by approximately $3.5 million, or 9%, to approximately $37.3 million for the six months ended June 30, 2020, as compared to the same period in the prior year. This was primarily due to lower debt balances and variable interest rates in effect for certain of our debt instruments; mostly offset by: (i) the debt issuance costs incurred in connection with the Fourth Amendment to the existing Credit Agreement and entering into the Incremental Term Loan Credit Agreement; (ii) the additional debt incurred in the current period, along with the higher variable interest rates in effect; (iii) an adjustment to, and the associated accretion of, interest related to the acquisition of certain assets from Atrient and MGT in the prior year; and (iv) a reduction in interest income earned.

Loss on extinguishment of debt was approximately $7.5 million for the six months ended June 30, 2020 as a result of the redemption and repurchase transactions related to the 2017 Unsecured Notes and the Incremental Term Loan Credit Agreement.

Income tax benefit increased by approximately $3.7 million, or 260%, to approximately $5.1 million for the six months ended June 30, 2020, as compared to the same period in the prior year. The income tax benefit reflected an effective income tax rate of 5.9% for the six months ended June 30, 2020, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to the book loss incurred during the period, partially offset by certain indefinite lived deferred tax assets that can be offset against our indefinite lived deferred tax liabilities. The income tax benefit reflected an effective income tax rate of negative 14.4% for the same period in the prior year, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance for deferred tax assets, the benefit from stock option exercises, and the benefit from a research credit.
Primarily as a result of the factors described above, in light of COVID-19, ourwe had net income decreased byof approximately $93.3$20.5 million or 822%, and resulted infor the three months ended March 31, 2021. We had a net loss of approximately $81.9$13.5 million for the sixthree months ended June 30, 2020, as compared to the same period in the prior year.

March 31, 2020.
Critical Accounting Policies  
The preparation of our financial statements in conformity with U.S. generally accepted accounting principles (“GAAP”) requires us to make estimates and assumptions that affect our reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent assets and liabilities in our Financial Statements. The SEC has defined critical accounting policies as the ones that are most important to the portrayal of the financial condition and results of operations, and which require management to make its most difficult and subjective judgments, often as a result of the need to make estimates about matters that are inherently uncertain.

4333


Interim Assessment for Impairment of Goodwill
The impact of COVID-19 and the closure of most casino properties for a majority of the period qualified as a triggering event and accordingly, we performed a goodwill impairment test during the second quarter of 2020, for which we utilized the “Step 1” approach that required a comparison of the carrying amount of each reporting unit to its estimated fair value. Our operations have experienced significant disruptions and revenue reductions, and we have been impacted by various measures discussed in “Note 1 — Business” and in “Note 10 — Goodwill and Other Intangible Assets” included in Part I, Item 1: Financial Statements of this Quarterly Report on Form 10-Q and in Item 2, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Overview” section above.
In connection with the interim assessment conducted in the period, we determined that no goodwill impairment adjustments were necessary as a result of the fair value of each reporting unit exceeding its carrying amount. As additional facts and circumstances evolve, we continue to observe and assess our reporting units with a specific focus on the Games reporting unit, particularly as a direct consequence of the circumstances surrounding COVID-19. To the extent new information becomes available that impacts our results of operations and financial condition, we expect to revise our projections accordingly as our estimates of future net after-tax cash flows are highly dependent upon certain assumptions, including, but not limited to, the amount and timing of the economic recovery globally, nationally and specifically within the gaming industry. More specifically, we may need to further adjust our assumptions and we may be required to perform either a quantitative or qualitative assessment of our goodwill in future periods given the significant degree of uncertainty with respect to: (i) the timing of reopenings, and the subsequent reclosings, of certain casino properties; (ii) regulatory and governmental restrictions; and (iii) the demand from patrons that visit gaming establishments.
Furthermore, the evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.
Except for the interim assessment for impairment of goodwill discussed above, there were no significant changes to the critical accounting policies and estimates discussed in our audited Financial Statements included in our Annual Report. Refer to Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Critical Accounting Policies” in our Annual Report.
Recent Accounting Guidance
For a description of our recently adopted accounting guidance and recent accounting guidance not yet adopted, see “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies — Recent Accounting Guidance” included in Part I, Item 1: Financial Statements of this Quarterly Report on Form 10-Q.
Liquidity and Capital Resources
Overview
The following table presents an unaudited reconciliation of cash and cash equivalents per GAAP to the net cash position and net cash available (in thousands): 
  At June 30,At December 31
 20202019
Cash available  
Cash and cash equivalents$257,430  $289,870  
Settlement receivables33,833  70,282  
Settlement liabilities(158,075) (234,087) 
Net cash position(1)
133,188  126,065  
Undrawn revolving credit facility—  35,000  
Net cash available(1)
$133,188  $161,065  
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  At March 31,At December 31
 20212020
Balance sheet data
Total assets$1,539,814 $1,477,179 
Total borrowings1,130,065 1,129,253 
Total stockholders’ equity (deficit)17,532 (7,898)
Cash available  
Cash and cash equivalents$335,133 $251,706 
Settlement receivables45,822 60,652 
Settlement liabilities(198,316)(173,211)
Net cash position(1)
182,639 139,147 
Undrawn revolving credit facility35,000 35,000 
Net cash available(1)
$217,639 $174,147 
(1)  Non-GAAP measure. In order to enhance investor understanding of our cash balance, we are providing in this Quarterly Report on Form 10-Q the net cash positionNet Cash Position and net cash available,Net Cash Available, which are not measures of our financial performance or position under GAAP. Accordingly, these measures should not be considered in isolation or as a substitute for GAAP measures, and should be read in conjunction with our balance sheets prepared in accordance with GAAP. We define (a) net cash positionour (i) Net Cash Position as cash and cash equivalents plus settlement receivables less settlement liabilities,liabilities; and (b) net cash available(ii) Net Cash Available as net cash positionNet Cash Position plus undrawn amounts available under our Revolving Credit Facility. We present the net cash position because our cash position, as measured by cashOur Net Cash Position and cash equivalents, depends upon changes in settlement receivables and the timing of payments related to settlement liabilities. As such, our cash and cash equivalents canNet Cash Available change substantially based upon the timing of our receipt of paymentsfunds for settlement receivables and payments we make to customers for our settlement liabilities. We present net cash availablethese non-GAAP measures as management monitors this amountwe monitor these amounts in connection with its forecasting of cash flows and future cash requirements, both on a short-term and long-term basis.
Cash Resources
OurAs of March 31, 2021, our cash balance, cash flows, and cash equivalents were approximately $257.4 millionline of credit are expected to be sufficient to meet our recurring operating commitments and $289.9 million as of June 30, 2020to fund our planned capital expenditures on both a short- and December 31, 2019, respectively. Our net cash position after considering the impact of settlement receivables and settlement liabilities was approximately $133.2 million and $126.1 million as of June 30, 2020 and December 31, 2019, respectively.long-term basis. Cash and cash equivalents at June 30, 2020March 31, 2021 included cash in non-U.S. jurisdictions of approximately $10.6$11.5 million. Generally, these funds are available for operating and investment purposes within the jurisdiction in which they reside, and we have the abilitymay from time to repatriatetime consider repatriating these foreign funds to the United States, subject to potential withholding tax.tax obligations, based on operating requirements.
As discussed within Item 2, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Overview” section above, we have implemented a number of precautionary measures in order to increaseWe expect that cash provided by operating activities will also be sufficient for our cash position, improve our liquidity and preserve financial flexibility in light of the current uncertainty in the global markets as a result of COVID-19.
We believe that the actions implemented thus far are the appropriate steps to preserve our liquidity and manage our business in the current environment such that we expect to be able to meet our recurring operating commitments and debt servicing needs and to fund our planned capital expenditures forduring the foreseeable future; however, any estimates of future cash needson both a short- and cash flows are subject to substantial uncertainty, especially given the current operating environment as a result of COVID-19. We continue to monitor and manage liquidity levels and we may, from time to time, evaluate available capital resource alternatives on acceptable terms to provide additional financial flexibility.long-term basis. In addition, we expecthave sufficient borrowings available under our senior secured revolving credit facility to continuemeet further funding requirements. We monitor the financial strength of our lenders on an ongoing basis using publicly available information. Based upon available information, we believe our lenders should be able to evaluate future reliefhonor their commitments under state or federal-funded COVID-19 programs that may become available.the Credit Agreement (defined in “Note 12 — Long-term Debt”).
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Sources and Uses of Cash
The following table presents a summary of our cash flow activity (in thousands):
Six Months Ended June 30,2020 vs 2019 Three Months Ended March 31,$ Change
20202019Change 202120202021 vs 2020
Cash flow activitiesCash flow activities   Cash flow activities   
Net cash used in operating activities$(38,410) $(87,657) $49,247  
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities$111,606 $(130,836)$242,442 
Net cash used in investing activitiesNet cash used in investing activities(45,923) (77,281) 31,358  Net cash used in investing activities(29,955)(33,062)3,107 
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities47,277  (9,230) 56,507  Net cash provided by (used in) financing activities1,799 (73,010)74,809 
Effect of exchange rates on cash and cash equivalentsEffect of exchange rates on cash and cash equivalents(1,732) 714  (2,446) Effect of exchange rates on cash and cash equivalents(120)(2,592)2,472 
Cash, cash equivalents and restricted cashCash, cash equivalents and restricted cash   Cash, cash equivalents and restricted cash   
Net decrease for the period(38,788) (173,454) 134,666  
Net increase (decrease) for the periodNet increase (decrease) for the period83,330 (239,500)322,830 
Balance, beginning of the periodBalance, beginning of the period296,610  299,181  (2,571) Balance, beginning of the period252,349 296,610 (44,261)
Balance, end of the periodBalance, end of the period$257,822  $125,727  $132,095  Balance, end of the period$335,679 $57,110 $278,569 
Cash flows provided by operating activities increased by approximately $242.4 million for the three months ended March 31, 2021, as compared to the same period in the prior year. This was primarily attributable to net income earned, as well as changes in working capital associated with settlement receivables and liabilities from our FinTech segment.
Cash flows used in operatinginvesting activities decreased by aapproximately $3.1 millionpproximately $49.2for the three months ended March 31, 2021, as compared to the same period in the prior year. This was primarily attributable to a decrease in capital expenditures in our Games segment.
Cash flows provided by financing activities increased by approximately $74.8 million for the sixthree months ended June 30, 2020,March 31, 2021, as compared to the same period in the prior year. This was primarily attributable to the changes in working capital associated with settlement receivables and settlement liabilities from our FinTech segment as a direct result of the circumstances surrounding COVID-19.
Cash flows used in investing activities decreased by approximately $31.4 millionfor the six months ended June 30, 2020, as compared to the same periodthat occurred only in the prior year. This was primarily attributableyear period with respect to the impact of COVID-19 and the closure of
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most casino properties for a majority of the period that affected our capital expenditures for our Games and FinTech segments, and the impact of the acquisition of certain player loyaltydebt related assets in our FinTech segment in the prior year.
Cash flows provided by financing activities increased by approximately $56.5 million for the six months ended June 30, 2020, as compared to cash flows used in financing activities during the same period in the prior year. This was primarily attributable to the proceeds from the Incremental Term Loan and the full draw down of our available capacity under the Revolving Credit Facility, partially offset by the debt issuance costs associated with these transactions and repayments of borrowings under our 2017 Unsecured Notes and Term Loan Facility during the period.transactions.
Long-Term Debt
For additional information regarding our credit agreement and other debt as well as interest rate risk refer to Part I, Item 3: Quantitative and Qualitative Disclosures About Market Risk, “Note 12 — Long-Term Debt” in Part I, Item 1: Financial Statements.
Contractual Obligations
There were no material changes into our commitments under contractual obligations as compared to those disclosed in our Annual Report, other than a decreasean increase to certain purchase obligations of approximately $16.6$16.5 million from those disclosed in our Annual Report and obligations discussed in “Note 3 — Leases”Leases,Note 4Business Combinations, and “Note 12 — Long-Term Debt” in Part I, Item 1: Financial Statements. We expect that cash provided by operating activities will be sufficient to meet such obligations during the foreseeable future.
We are involved in various legal proceedings in the ordinary course of our business. While we believe resolution of the claims brought against us, both individually and in aggregate, will not have a material adverse impact on our financial condition or results of operations, litigation of this nature is inherently unpredictable. Our views on these legal proceedings, including those described in “Note 13 — Commitments and Contingencies” in Part I, Item 1: Financial Statements, may change in the future. We intend to vigorously defend against these actions, and ultimately believe we should prevail.
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Off-Balance Sheet Arrangements
We have commercial arrangements with third-party vendors to provide cash for certain of our ATMs.fund dispensing devices. For the use of these funds, we pay a cash usage fee on either the average daily balance of funds utilized multiplied by a contractually-defined cashcontractually defined usage rate or the amounts supplied multiplied by a contractually-defined cashcontractually defined usage rate. These cashfund usage fees, reflected as interest expense within the Statements of Operations, were approximately $0.2$0.7 million and $1.7$1.5 million for the three and six months ended June 30,March 31, 2021 and 2020, respectively and $1.9 million and $3.7 million for the three and six months ended June 30, 2019, respectively. As a direct consequence surrounding the circumstances of COVID-19 and the closure of most casino properties for a majority of the period, the cashThe fund usage fees were significantly lower in the current reporting period were significantly reduced as compared to the same period in the prior year.year as a result of a reduction in the target federal funds rate, on which the fund usage fees were determined. We are exposed to interest rate risk to the extent that the target federal funds rate increases.
Under these agreements, the currency supplied by third-party vendors remains their sole property until the funds are dispensed. As these funds are not our assets, supplied cash is not reflected on our Balance Sheets. The outstanding balancesbalance of ATM cash utilizedfunds provided by us from the third-party vendors were approximately $319.4$451.0 million and $292.6$340.3 million as of June 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.
Our primary commercial arrangement, the Contract Cash Solutions Agreement, as amended, with Wells Fargo Bank, N.A. provides us with cash in the maximum amount ofup to $300 million with the ability to increase the amount as defined within the agreement or otherwise permitted by $75 million over a 5-day period for special occasions, such as the period around New Year’s Day.vault cash provider. The agreement currently expires on June 30, 20222023 and will automatically renew for additional one-year periods unless either party provides a 90-dayninety-day written notice of its intent not to renew.
We are responsible for any losses of cash in the ATMsfund dispensing devices under this agreement, and we self-insure for this risk. There were no material losses related to this self-insurance for the three and six months ended June 30, 2020March 31, 2021 and 2019.

2020.
Item 3. Quantitative and Qualitative Disclosures About Market Risk.
With the exception of the impacts of COVID-19 and the debt transactions that occurred in the second quarter of 2020, which are discussed elsewhere in this document, thereThere have been no material changes in our reported market risks or risk management policies since the filing of our most recent Annual Report.
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In the normal course of business, we are exposed to foreign currency exchange risk. We operate and conduct business in foreign countries and, as a result, are exposed to movements in foreign currency exchange rates. Our exposure to foreign currency exchange risk related to our foreign operations is not material to our results of operations, cash flows, or financial condition. At present, we do not hedge this exposure; however, we continue to evaluate such foreign currency exchange risk.
In the normal course of business, we have commercial arrangements with third-party vendors to provide cash for certain of our ATMs.fund dispensing devices. Under the terms of these agreements, we pay a monthly cashfund usage fee that is generally based upon the target federal funds rate. We are, therefore, exposed to interest rate risk to the extent that the target federal funds rate increases. The outstanding balance of ATM cash utilizedfunds provided by us fromthe third-party vendors was approximately $319.4$451.0 million as of June 30, 2020;March 31, 2021; therefore, each 100 basis points increase in the target federal funds rate would have approximately a $3.2$4.5 million impact on income before tax over a 12-month period.
The Term Loan Facility and Revolving Credit Facility and the Incremental Term Loan Credit Facility (collectively, the “Credit Facilities”) bear interest at rates that can vary over time. We have the option of paying interest on the outstanding amounts under the Credit Facilities using a base rate or LIBOR. We have historically elected to pay interest based on LIBOR, and we expect to continue to do so for various maturities.
The weighted average interest rate on the Term Loan was 3.82% and 4.13%3.59% for the three and six months ended June 30, 2020, respectively. The weighted average interest rate on the Revolving Credit Facility was 5.50% and 5.53% for the three and six months ended June 30, 2020, respectively.March 31, 2021. Based upon the outstanding balance on the Term Loan and Revolving Credit Facility of $735.5 million and $35.0 million as of June 30, 2020, respectively,March 31, 2021, each 100 basis points increase in the applicable LIBOR would have a combined impact of approximately $7.7$7.4 million on interest expense over a 12-month period.
The weighted average interest rate on the Incremental Term Loan Credit Facility was 11.50% for the three and six months ended June 30, 2020,March 31, 2021, respectively. Based upon the outstanding balance on the Incremental Term Loan Credit Facility of $125.0$124.1 million as of June 30, 2020,March 31, 2021, each 100 basis points increase in the applicable LIBOR would have an impact of approximately $12.$1.24 million5 million on interest expense over a 12-month period.
The interest rate for the 7.50% Senior Unsecured Notes due 2025 is fixed; therefore, an increase in LIBOR does not impact the related interest expense. At present, we do not hedge the risk related to the changes in the interest rate; however, we continue to evaluate such interest rate exposure.
We continue to evaluate the potential impact of the eventual replacement of the LIBOR benchmark, which is set to phase out by the end of 2021. We expect to utilize the replacement rate commonly referred to as the secured overnight financing rate (“SOFR”), which is the anticipated benchmark in place of LIBOR, and we do not expect the transition to SOFR to have a material impact on our business, financial condition and results of operations.
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Item 4. Controls and Procedures.
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of the principal executive officer and the principal financial officer, has evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the end of the period covered by this report. Based on such evaluation, the Chief Executive Officer and the Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of June 30, 2020March 31, 2021 such that material information required to be disclosed by us in the reports that we file or submit under the Exchange Act is (a)(i) recorded, processed, summarized and reported within the time periods specified by the SEC’s rules and forms, and (b)(ii) accumulated and communicated to management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting during the Quarter Ended June 30, 2020March 31, 2021 
There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the period covered by this report that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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PART II. OTHER INFORMATION
Item 1. Legal Proceedings.
A discussion of our legal proceedings is contained in “Note 13 — Commitments and Contingencies” in Part I, Item 1: Financial Statements.
Item 1A. Risk Factors.
The Company is supplementing its risk factors described in Item 1A of the Annual Report and previously updated in the Form 8-K the Company filed on April 21, 2020 and the Q1 Quarterly Report. The following risk factor should be read in conjunction with the other risk factors disclosed in the Annual Report.

The global COVID-19 pandemic has had and may continue to have a material adverse impact and in the future could have a material adverse impact on our operations and financial performance, as well as on the operations and financial performance of many of the customers and suppliers in the gaming industry that we serve. We are unable to predict the extent to which the pandemic and related impacts will continue to adversely impact our business operations, financial performance, results of operations, financial position, and the achievement of our business objectives. As a result of the inherent uncertainty of our expectations and assumptions regarding business plans, results of operations, and financial condition, any of which may prove to be inaccurate, we may be required to record non-cash impairment charges, among other items, in future periods.

The COVID-19 pandemic has negatively impacted the global economy, with particular impact to the gaming industry, disrupted global supply chains, lowered equity market valuations, created significant volatility and disruption in the financial markets, and increased unemployment levels. In addition, the pandemic has resulted in temporary closures of many businesses, including those of our casino customers, and resulted in the institution of social distancing and sheltering-in-place requirements in many states and communities. Consequently, demand for our products and services continues to be significantly impacted, which adversely affects our revenue and profitability. Furthermore, the pandemic could impair our ability to maintain sufficient liquidity, particularly if casinos and other gaming businesses remain closed or, when they reopen, social distancing and other COVID-19 protective measures or a lack of consumer confidence in the gaming industry prevent them from opening at full capacity, the impact on the global economy worsens and impacts the disposable income available to our casino customers’ patrons, or customers continue to delay making payments to us under existing obligations. Similarly, because of changing economic and market conditions affecting the gaming industry, our ability to achieve our business objectives has been impacted. As a result of the financial difficulties facing casino operators due to the pandemic, many of our customers may seek that we offer our products and our services for less than we did prior to the pandemic. Our business operations have also been disrupted as significant portions of our workforce have been working from home, including because of illness, quarantines, government actions, or other restrictions imposed in connection with the pandemic. In response to the pandemic, we furloughed a majority our employees, reduced employee salaries, borrowed funds under existing and new credit facilities, adopted certain relief measures provided by the CARES Act and may seek additional funding, to the extent available, under the CARES Act or other new federal or state programs. In addition, we have suspended share repurchases, as required under our existing and new credit facilities, and may take other capital actions in response to the COVID-19 pandemic. As a result of the pandemic, we have canceled or delayed material capital expenditures and, as a result, we will not have the benefit of those investments to help our operations and financial performance in the future. The extent to which the COVID-19 pandemic further impacts our business, results of operations, and financial condition, as well as our capital and liquidity ratios, will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic and actions taken by governmental authorities and other third parties in response to the pandemic. Further, as a result of the inherent uncertainty of our expectations and assumptions regarding business plans, results of operations, and financial condition, any of which may prove to be inaccurate, we may be required to record non-cash impairment charges, among other items, in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.
The COVID-19 pandemic may also exacerbate the risks disclosed in our Annual Report, including, but not limited to: our ability to comply with the terms of our indebtedness, our ability to generate revenues, earn profits and maintain adequate liquidity, our ability to service existing and attract new customers, maintain our overall competitiveness in the market, the potential for significant fluctuations in demand for our services, overall trends in the gaming industry impacting our business, as well as potential volatility in our stock price, among other consequences such as cybersecurity exposure.
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We refer you to documents filed by us with the SEC; specifically, “Item 1A. Risk Factors” in our Annual Report, which identify important riskmaterial factors that make an investment in us speculative or risky and could materially affect our business, financial condition and future results. We also refer you to the factors and cautionary language set forth in the section entitled “Cautionary Information Regarding Forward-Looking Statements” in “Item 2. Management’s Discussion and Analysis of Financial Conditions and Results of Operations” of this Quarterly Report on Form 10-Q and the Q1 Quarterly Report.10-Q. This Quarterly Report on Form 10-Q, including the accompanying Financial Statements, should be read in conjunction with such risks and other factors for a full understanding of our operations and financial condition. The risks described in our Annual Report and herein are not the only risks facing us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition or operating results. The risk factors included in our Annual Report on Form 10-K for the year ended December 31, 2020 have not materially changed, except as described herein and the Form 8-K filed by us on April 21, 2020 and the Q1 Quarterly Report.

changed.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds.
Issuer Purchases and Withholding of Equity Securities 
 
Total Number of
Shares Purchased (1)
(in thousands)
Average Price per
Share (2)
Tax Withholdings  
4/1/20 - 4/30/200.5  $2.81  
5/1/20 - 5/31/20106.0  $5.07  
6/1/20 - 6/30/201.6  $5.38  
Total108.1  $5.06  
 
Total Number of
Shares Purchased (1)
(in thousands)
Average Price Paid per
Share (2)
Total Number of
Shares Purchased as
Part of Publicly Announced Plans or
Programs (3)
Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs (3)
Period  
1/1/21 - 1/31/212.7 $13.51 — — 
2/1/21 - 2/28/214.1 $14.80 — — 
3/1/21 - 3/31/215.1 $14.60 — — 
Total11.9 $14.42 — — 
(1)  Represents the shares of common stock that were withheld from restricted stock awards to satisfy the minimum applicable tax withholding obligations incident to the vesting of such restricted stock awards. There are no limitations on the number of shares of common stock that may be withheld from restricted stock awards to satisfy the minimum tax withholding obligations incident to the vesting of restricted stock awards.
(2)  Represents the average price per share of common stock withheld from restricted stock awards on the date of withholding.
(3) As discussed in “Note 14 — Stockholders’ Equity”Equity ” in Part I, Item 1: Financial Statements, the new share repurchase program approved in February 2020 for up to $10.0 million was suspended and no repurchases occurred during the sixthree months ended June 30, 2020March 31, 2021 under the program.
Unregistered Sales of Equity Securities
In connection with the issuance of the Incremental Term Loan on April 21, 2020, we issued warrants to Sagard Credit Partners, LP and Sagard Credit Partners (Cayman), LP (collectively, “Sagard”) to acquire 184,670 and 40,330 shares of our common stock with an exercise price equal to $5.37 per share. The warrants were issued in connection with the Incremental Term Loan as further consideration based on the level of participation in the arrangement by Sagard. The warrants expire on the fifth anniversary of the date of issuance. The number of shares issuable pursuant to the warrants and the warrant exercise price are subject to adjustment for stock splits, reverse stock splits, stock dividends, recapitalization, mergers and certain other events.

Item 3. Defaults Upon Senior Securities.
None.
Item 4. Mine Safety Disclosures.
Not applicable.
Item 5. Other Information.
None.

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Item 6. Exhibits 
Exhibit NumberDescription
10.1
10.2
†10.3
†10.4
†10.5
†10.6
†10.7
†10.8
†10.9
†10.10
†10.11
†10.12
†10.13
†10.14
†10.15
50


*31.1
*31.2
**32.1
*101.INS
XBRL Instance Document.Document - – this instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document

*101.SCHXBRL Taxonomy Extension Schema Document.
*101.CALXBRL Taxonomy Extension Calculation Linkbase Document.
*101.DEFXBRL Taxonomy Extension Definition Linkbase Document.

Exhibit NumberDescription
*101.LABXBRL Taxonomy Extension Label Linkbase Document.
*101.PREXBRL Taxonomy Extension Presentation Linkbase Document.
*104The cover page from the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2020,March 31, 2021, formatted in Inline XBRL (included as Exhibit 101).

*Filed herewith.
**Furnished herewith.
Management contracts or compensatory plans or arrangements.

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
August 4, 2020May 5, 2021  EVERI HOLDINGS INC.
(Date)  (Registrant)
    
  By:/s/ Todd A. Valli
   Todd A. Valli
   Senior Vice President, Corporate Finance and Chief Accounting Officer
   (For the Registrant and as Principal Accounting Officer)

5240