UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31,June 30, 2021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from             to             
Commission file number: 001-32622
EVERI HOLDINGS INC.
(Exact name of registrant as specified in its charter)
Delaware 20-0723270
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
   
7250 S. Tenaya Way, Suite 100  
Las Vegas 
Nevada89113
(Address of principal executive offices) (Zip Code)

(800) 833-7110
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading symbol(s)Name of each exchange on which registered
Common Stock, $0.001 par valueEVRINew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  x  No ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes  x  No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer¨ Accelerated filer
Non-accelerated filer¨Smaller reporting company
  Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes   No x
As of May 3,August 2, 2021, there were 88,122,03090,089,384 shares of the registrant’s $0.001 par value per share common stock outstanding.




TABLE OF CONTENTS

   Page
    
PART I: FINANCIAL INFORMATION
    
Item 1: Financial Statements
    
  Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) for the three and six months ended March 31,June 30, 2021 and 2020
    
  Unaudited Condensed Consolidated Balance Sheets as of March 31,June 30, 2021 and December 31, 2020
    
  Unaudited Condensed Consolidated Statements of Cash Flows for the threesix months ended March 31,June 30, 2021 and 2020
Unaudited Condensed Consolidated Statements of Stockholders’ Equity (Deficit) for the three and six months ended March 31,June 30, 2021 and 2020
    
  Notes to Unaudited Condensed Consolidated Financial Statements
    
Item 2: Management’s Discussion and Analysis of Financial Condition and Results of Operations
    
Item 3: Quantitative and Qualitative Disclosures About Market Risk
    
Item 4: Controls and Procedures
    
PART II: OTHER INFORMATION
    
Item 1: Legal Proceedings
    
Item 1A: Risk Factors
    
Item 2: Unregistered Sales of Equity Securities and Use of Proceeds
    
Item 3: Defaults Upon Senior Securities
    
Item 4: Mine Safety Disclosures
    
Item 5: Other Information
    
Item 6: Exhibits
    
Signatures  

2


PART I: FINANCIAL INFORMATION
Item 1. Financial Statements.
EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
(In thousands, except earnings (loss) per share amounts)
 Three Months Ended March 31,
 20212020
Revenues  
Games revenues  
Gaming operations$58,141 $45,686 
Gaming equipment and systems17,988 11,583 
Gaming other22 21 
Games total revenues76,151 57,290 
FinTech revenues  
Financial access services38,712 36,973 
Software and other17,246 12,694 
Hardware7,004 6,351 
FinTech total revenues62,962 56,018 
Total revenues139,113 113,308 
Costs and expenses  
Games cost of revenues(1)
  
Gaming operations4,759 4,545 
Gaming equipment and systems10,307 6,824 
Games total cost of revenues15,066 11,369 
FinTech cost of revenues(1)
  
Financial access services1,473 3,555 
Software and other1,004 873 
Hardware4,028 3,891 
FinTech total cost of revenues6,505 8,319 
Operating expenses38,043 39,272 
Research and development8,413 8,355 
Depreciation16,177 16,243 
Amortization14,715 19,324 
Total costs and expenses98,919 102,882 
Operating income40,194 10,426 
Other expenses  
Interest expense, net of interest income18,471 17,499 
Loss on extinguishment of debt7,378 
Total other expenses18,471 24,877 
Income (loss) before income tax21,723 (14,451)
Income tax provision (benefit)1,189 (997)
Net income (loss)20,534 (13,454)
Foreign currency translation(221)(1,958)
Comprehensive income (loss)$20,313 $(15,412)

 Three Months Ended June 30,Six Months Ended June 30,
 2021202020212020
Revenues  
Games revenues  
Gaming operations$73,220 $13,859 $131,361 $59,545 
Gaming equipment and systems26,090 6,983 44,078 18,566 
Gaming other27 11 49 32 
Games total revenues99,337 20,853 175,488 78,143 
FinTech revenues  
Financial access services44,840 10,034 83,552 47,007 
Software and other15,604 4,424 32,850 17,118 
Hardware12,801 3,404 19,805 9,756 
FinTech total revenues73,245 17,862 136,207 73,881 
Total revenues172,582 38,715 311,695 152,024 
Costs and expenses  
Games cost of revenues(1)
  
Gaming operations5,342 1,681 10,101 6,226 
Gaming equipment and systems15,248 4,071 25,555 10,895 
Gaming other456 456 
Games total cost of revenues20,590 6,208 35,656 17,577 
FinTech cost of revenues(1)
  
Financial access services1,560 511 3,033 4,066 
Software and other1,129 324 2,133 1,198 
Hardware7,670 2,014 11,698 5,904 
FinTech total cost of revenues10,359 2,849 16,864 11,168 
Operating expenses48,178 41,603 86,221 80,501 
Research and development8,766 5,193 17,179 13,924 
Depreciation15,931 16,294 32,108 32,537 
Amortization14,369 19,295 29,084 38,619 
Total costs and expenses118,193 91,442 217,112 194,326 
Operating income (loss)54,389 (52,727)94,583 (42,302)
Other expenses  
Interest expense, net of interest income17,760 19,822 36,231 37,321 
Loss on extinguishment of debt80 7,457 
Total other expenses17,760 19,902 36,231 44,778 
Income (loss) before income tax36,629 (72,629)58,352 (87,080)
Income tax provision (benefit)415 (4,148)1,604 (5,145)
Net income (loss)36,214 (68,481)56,748 (81,935)
Foreign currency translation328 304 107 (1,654)
Comprehensive income (loss)$36,542 $(68,177)$56,855 $(83,589)
(1) Exclusive of depreciation and amortization.
3


Three Months Ended March 31, Three Months Ended June 30,Six Months Ended June 30,
20212020 2021202020212020
Earnings (loss) per shareEarnings (loss) per share  Earnings (loss) per share  
BasicBasic$0.24 $(0.16)Basic$0.41 $(0.80)$0.65 $(0.97)
DilutedDiluted$0.21 $(0.16)Diluted$0.36 $(0.80)$0.57 $(0.97)
Weighted average common shares outstandingWeighted average common shares outstanding  Weighted average common shares outstanding  
BasicBasic86,984 84,624 Basic88,722 85,122 87,858 84,873 
DilutedDiluted97,968 84,624 Diluted100,030 85,122 99,004 84,873 

See notes to unaudited condensed consolidated financial statements.
4


EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except par value amounts)
 At March 31,At December 31,
 20212020
ASSETS  
Current assets  
Cash and cash equivalents$335,133 $251,706 
Settlement receivables45,822 60,652 
Trade and other receivables, net of allowances for credit losses of $4,449 and $3,689 at March 31, 2021 and December 31, 2020, respectively80,235 74,191 
Inventory29,729 27,742 
Prepaid expenses and other current assets19,865 17,348 
Total current assets510,784 431,639 
Non-current assets
Property and equipment, net109,909 112,323 
Goodwill681,981 681,974 
Other intangible assets, net203,093 214,627 
Other receivables14,238 14,620 
Other assets19,809 21,996 
Total non-current assets1,029,030 1,045,540 
Total assets$1,539,814 $1,477,179 
LIABILITIES AND STOCKHOLDERS’ EQUITY (DEFICIT)  
Current liabilities  
Settlement liabilities$198,316 $173,211 
 Accounts payable and accrued expenses157,029 145,029 
 Current portion of long-term debt1,250 1,250 
Total current liabilities356,595 319,490 
Non-current liabilities
Long-term debt, less current portion1,128,815 1,128,003 
Deferred tax liability, net20,776 19,956 
Other accrued expenses and liabilities16,096 17,628 
Total non-current liabilities1,165,687 1,165,587 
Total liabilities1,522,282 1,485,077 
Commitments and contingencies (Note 13)00
Stockholders’ equity (deficit)  
Convertible preferred stock, $0.001 par value, 50,000 shares authorized and 0 shares outstanding at March 31, 2021 and December 31, 2020, respectively
Common stock, $0.001 par value, 500,000 shares authorized and 112,852 and 87,651 shares issued and outstanding at March 31, 2021, respectively, and 111,872 and 86,683 shares issued and outstanding at December 31, 2020, respectively113 112 
Additional paid-in capital471,902 466,614 
Accumulated deficit(274,086)(294,620)
Accumulated other comprehensive loss(1,412)(1,191)
Treasury stock, at cost, 25,202 and 25,190 shares at March 31, 2021 and December 31, 2020, respectively(178,985)(178,813)
Total stockholders’ equity (deficit)17,532 (7,898)
Total liabilities and stockholders’ equity (deficit)$1,539,814 $1,477,179 

 At June 30,At December 31,
 20212020
ASSETS  
Current assets  
Cash and cash equivalents$340,361 $251,706 
Settlement receivables50,111 60,652 
Trade and other receivables, net of allowances for credit losses of $4,790 and $3,689 at June 30, 2021 and December 31, 2020, respectively95,705 74,191 
Inventory31,373 27,742 
Prepaid expenses and other current assets24,904 17,348 
Total current assets542,454 431,639 
Non-current assets
Property and equipment, net113,256 112,323 
Goodwill681,992 681,974 
Other intangible assets, net195,084 214,627 
Other receivables13,482 14,620 
Other assets19,247 21,996 
Total non-current assets1,023,061 1,045,540 
Total assets$1,565,515 $1,477,179 
LIABILITIES AND STOCKHOLDERS’ EQUITY (DEFICIT)  
Current liabilities  
Settlement liabilities$193,893 $173,211 
 Accounts payable and accrued expenses146,786 145,029 
 Current portion of long-term debt1,250 1,250 
Total current liabilities341,929 319,490 
Non-current liabilities
Long-term debt, less current portion1,129,627 1,128,003 
Deferred tax liability, net20,852 19,956 
Other accrued expenses and liabilities15,607 17,628 
Total non-current liabilities1,166,086 1,165,587 
Total liabilities1,508,015 1,485,077 
Commitments and contingencies (Note 13)00
Stockholders’ equity (deficit)  
Convertible preferred stock, $0.001 par value, 50,000 shares authorized and 0 shares outstanding at June 30, 2021 and December 31, 2020, respectively
Common stock, $0.001 par value, 500,000 shares authorized and 115,559 and 89,908 shares issued and outstanding at June 30, 2021, respectively, and 111,872 and 86,683 shares issued and outstanding at December 31, 2020, respectively116 112 
Additional paid-in capital483,762 466,614 
Accumulated deficit(237,872)(294,620)
Accumulated other comprehensive loss(1,084)(1,191)
Treasury stock, at cost, 25,652 and 25,190 shares at June 30, 2021 and December 31, 2020, respectively(187,422)(178,813)
Total stockholders’ equity (deficit)57,500 (7,898)
Total liabilities and stockholders’ equity (deficit)$1,565,515 $1,477,179 
See notes to unaudited condensed consolidated financial statements.
5


EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
Three Months Ended March 31,
20212020
Cash flows from operating activities
Net income (loss)$20,534 $(13,454)
Adjustments to reconcile net income (loss) to cash provided by (used in) operating activities:
Depreciation16,177 16,243 
Amortization14,715 19,324 
Non-cash lease expense1,196 1,056 
Amortization of financing costs and discounts1,172 854 
Loss on sale or disposal of assets743 87 
Accretion of contract rights2,318 2,170 
Provision for credit losses1,999 3,750 
Deferred income taxes820 (1,175)
Reserve for inventory obsolescence467 362 
Loss on extinguishment of debt7,378 
Stock-based compensation3,005 2,483 
Changes in operating assets and liabilities:
Settlement receivables14,832 67,604 
Trade and other receivables(7,673)15,846 
Inventory(2,438)(13,131)
Prepaid expenses and other assets(1,863)856 
Settlement liabilities25,105 (221,832)
Accounts payable and accrued expenses20,497 (19,257)
Net cash provided by (used in) operating activities111,606 (130,836)
Cash flows from investing activities
Capital expenditures(20,035)(22,507)
Acquisitions, net of cash acquired(10,000)(10,000)
Proceeds from sale of property and equipment80 30 
Placement fee agreements(585)
Net cash used in investing activities(29,955)(33,062)
Cash flows from financing activities
Repayments of incremental term loan(313)
Proceeds from revolving credit facility35,000 
Repayments of existing term loan(13,500)
Repayments of unsecured notes(89,619)
Fees associated with debt transactions(6,491)
Proceeds from exercise of stock options2,285 1,642 
Treasury stock(173)(42)
Net cash provided by (used in) financing activities1,799 (73,010)
Effect of exchange rates on cash and cash equivalents(120)(2,592)
Cash, cash equivalents and restricted cash
Net increase (decrease) for the period83,330 (239,500)
Balance, beginning of the period252,349 296,610 
Balance, end of the period$335,679 $57,110 

Six Months Ended June 30,
20212020
Cash flows from operating activities
Net income (loss)$56,748 $(81,935)
Adjustments to reconcile net income (loss) to cash provided by (used in) operating activities:
Depreciation32,108 32,537 
Amortization29,084 38,619 
Non-cash lease expense2,399 2,195 
Amortization of financing costs and discounts2,344 1,941 
Loss on sale or disposal of assets1,486 101 
Accretion of contract rights4,637 3,170 
Provision for credit losses3,806 4,981 
Deferred income taxes896 (5,392)
Reserve for inventory obsolescence1,211 1,021 
Write-down of assets11,033 
Loss on extinguishment of debt7,457 
Stock-based compensation8,452 7,123 
Other non-cash items456 
Changes in operating assets and liabilities:
Settlement receivables10,546 35,998 
Trade and other receivables(26,297)12,202 
Inventory(4,764)(9,880)
Prepaid expenses and other assets(7,146)1,437 
Settlement liabilities20,682 (75,566)
Accounts payable and accrued expenses27,326 (25,908)
Net cash provided by (used in) operating activities163,518 (38,410)
Cash flows from investing activities
Capital expenditures(49,234)(30,134)
Acquisitions, net of cash acquired(15,000)(15,000)
Proceeds from sale of property and equipment19 86 
Placement fee agreements(875)
Net cash used in investing activities(64,215)(45,923)
Cash flows from financing activities
Proceeds from incremental term loan125,000 
Repayment of incremental term loan(625)
Proceeds from revolving credit facility35,000 
Repayments of existing term loan(13,500)
Repayments of unsecured notes(89,619)
Fees associated with debt transactions(11,128)
Proceeds from exercise of stock options8,703 2,113 
Treasury stock(8,612)(589)
Payment of contingent consideration, acquisition(9,875)
Net cash (used in) provided by financing activities(10,409)47,277 
Effect of exchange rates on cash and cash equivalents67 (1,732)
Cash, cash equivalents and restricted cash
Net increase (decrease) for the period88,961 (38,788)
Balance, beginning of the period252,349 296,610 
Balance, end of the period$341,310 $257,822 
See notes to unaudited condensed consolidated financial statements.
6


Three Months Ended March 31, Six Months Ended June 30,
20212020 20212020
Supplemental cash disclosuresSupplemental cash disclosures  Supplemental cash disclosures  
Cash paid for interestCash paid for interest$12,026 $10,855 Cash paid for interest$35,309 $32,956 
Cash refunded for income tax, net(197)(78)
Cash paid (refunded) for income tax, netCash paid (refunded) for income tax, net$566 $(52)
Supplemental non-cash disclosuresSupplemental non-cash disclosuresSupplemental non-cash disclosures
Accrued and unpaid capital expendituresAccrued and unpaid capital expenditures$2,786 $4,488 Accrued and unpaid capital expenditures$2,212 $2,288 
Transfer of leased gaming equipment to inventoryTransfer of leased gaming equipment to inventory1,407 5,529 Transfer of leased gaming equipment to inventory$3,715 $5,578 
 
See notes to unaudited condensed consolidated financial statements.

7


EVERI HOLDINGS INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (DEFICIT)
(In thousands)

Common Stock—
Series A
AdditionalAccumulated
Other
Total Stockholders’Common Stock—
Series A
AdditionalAccumulated
Other
Total Stockholders’
Number of
Shares
AmountPaid-in
Capital
Accumulated
Deficit
Comprehensive
Loss
Treasury
Stock
Equity
(Deficit)
Number of
Shares
AmountPaid-in
Capital
Accumulated
Deficit
Comprehensive LossTreasury
Stock
Equity (Deficit)
Balance, January 1, 2020Balance, January 1, 2020109,493 $109 $445,162 $(212,940)$(819)$(177,524)$53,988 Balance, January 1, 2020109,493 $109 $445,162 $(212,940)$(819)$(177,524)$53,988 
Net lossNet loss— — — (13,454)— — (13,454) Net loss— — — (13,454)— — (13,454)
Foreign currency translationForeign currency translation— — — — (1,958)— (1,958)Foreign currency translation— — — — (1,958)— (1,958)
Stock-based compensation expenseStock-based compensation expense— — 4,173 — — — 4,173 Stock-based compensation expense— — 4,173 — — — 4,173 
Exercise of optionsExercise of options298 1,641 — — — 1,642 Exercise of options298 1,641 — — — 1,642 
Restricted share vesting and withholdingRestricted share vesting and withholding15 — — — — (42)(42)Restricted share vesting and withholding15 — — — — (42)(42)
Balance, March 31, 2020Balance, March 31, 2020109,806 $110 $450,976 $(226,394)$(2,777)$(177,566)$44,349 Balance, March 31, 2020109,806 $110 $450,976 $(226,394)$(2,777)$(177,566)$44,349 
Net lossNet loss— — — (68,481)— — (68,481)
Foreign currency translationForeign currency translation— — — — 304 — 304 
Stock-based compensation expenseStock-based compensation expense— — 4,638 — — — 4,638 
Issuance of warrantsIssuance of warrants— — 502 — — — 502 
Exercise of optionsExercise of options149 472 — — — 473 
Restricted share vesting and withholdingRestricted share vesting and withholding579 — — — — (547)(547)
Balance, June 30, 2020Balance, June 30, 2020110,534 $111 $456,588 $(294,875)$(2,473)$(178,113)$(18,762)

Balance, January 1, 2021Balance, January 1, 2021111,872 $112 $466,614 $(294,620)$(1,191)$(178,813)$(7,898)Balance, January 1, 2021111,872 $112 $466,614 $(294,620)$(1,191)$(178,813)$(7,898)
Net incomeNet income— — — 20,534 — — 20,534  Net income— — — 20,534 — — 20,534 
Foreign currency translationForeign currency translation— — — — (221)— (221)Foreign currency translation— — — — (221)— (221)
Stock-based compensation expenseStock-based compensation expense— — 3,005 — — — 3,005 Stock-based compensation expense— — 3,005 — — — 3,005 
Exercise of warrantsExercise of warrants378 — — — — — — Exercise of warrants378 — — — — — — 
Exercise of optionsExercise of options561 2,284 — — — 2,285 Exercise of options561 2,284 — — — 2,285 
Restricted share vesting and withholdingRestricted share vesting and withholding41 (1)— — (172)(173)Restricted share vesting and withholding41 — (1)— — (172)(173)
Balance, March 31, 2021Balance, March 31, 2021112,852 $113 $471,902 $(274,086)$(1,412)$(178,985)$17,532 Balance, March 31, 2021112,852 $113 $471,902 $(274,086)$(1,412)$(178,985)$17,532 
Net incomeNet income— — — 36,214 — — 36,214 
Foreign currency translationForeign currency translation— — — — 328 — 328 
Stock-based compensation expenseStock-based compensation expense— — 5,447 — — — 5,447 
Exercise of optionsExercise of options1,358 6,416 — — — 6,418 
Restricted share vesting and withholdingRestricted share vesting and withholding1,349 (3)— — (8,437)(8,439)
Balance, June 30, 2021Balance, June 30, 2021115,559 $116 $483,762 $(237,872)$(1,084)$(187,422)$57,500 

See notes to unaudited condensed consolidated financial statements.
8


EVERI HOLDINGS INC. AND SUBSIDIARIES
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
In this filing, we refer to: (i) our unaudited condensed consolidated financial statements and notes thereto as our “Financial Statements;” (ii) our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) as our “Statements of Operations;” and (iii) our Unaudited Condensed Consolidated Balance Sheets as our “Balance Sheets.”
1. BUSINESS
Everi Holdings Inc. (“Everi Holdings,” or “Everi”) is a holding company, the assets of which are the issued and outstanding shares of capital stock of each of Everi Payments Inc. (“Everi FinTech” or “FinTech”) and Everi Games Holding Inc., which owns all of the issued and outstanding shares of capital stock of Everi Games Inc. (“Everi Games” or “Games”). Unless otherwise indicated, the terms the “Company,” “we,” “us,” and “our” refer to Everi Holdings together with its consolidated subsidiaries.
Everi is a leading supplier of imaginative entertainment and trusted technology solutions for the casino and digital gaming industry. Everi’s mission is to be the industry leader by reimagininglead the gaming experience.industry through the power of people, imagination and technology. With a focus on player engagement and helping casino customers operate more efficiently, the Company develops entertaining game content and gaming machines, gaming systems and services for land-based and iGaming operators. The Company is also thea preeminent and comprehensive provider of trusted financial technology solutions that power the casino floor while improving operational efficiencies and fulfilling regulatory compliance requirements, including products and services that facilitateoffer convenient and secure cash and cashless financial transactions, self-service player loyalty tools and applications, and regulatory and intelligence software.
Everi reports its financial performance, and organizes and manages its operations, across the following 2 business segments: (i) Games and (ii) FinTech.
Everi Games provides gaming operators with gaming technology products and services, including: (i) gaming machines, primarily comprising Class II and Class III slot machines placed under participation or fixed-fee lease arrangements or sold to casino customers; (ii) providing and maintaining the central determinant systems for the video lottery terminals (“VLTs”) installed in the State of New York and similar technology in certain tribal jurisdictions; (iii) business-to-business (“B2B”) and business-to-consumer (“B2C”) digital online gaming activities.
Everi FinTech provides gaming operators with financial technology products and services, including: financial access and deposit-based services supporting digital, cashless and physical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. In addition, we provide an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via Automated Teller Machine (“ATM”) debit withdrawals, credit card financial access transactions, and point of sale (“POS”) debit card purchases at casino cages, kiosk and mobile POS devices; federally insured deposit accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; self-service loyalty tools and promotion management software; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings.
With respect to our FinTech business, we have made the following updates to certain of our financial statement descriptions, where applicable: (i) “Cash access services” has become “Financial access services;” (ii) “ATM” has been renamed “Funds dispensed;” (iii) “Equipment” has been changed to “Hardware;” and (iv) “Information services and other” has been revised to “Software and other.” These naming convention changes better represent how our business has evolved.
Impact of the Coronavirus Disease 2019 (“COVID-19”) Pandemic
The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, temporarily lowered equity market valuations, created significant volatility in the financial markets, increased unemployment levels, and caused temporary, and in certain cases, permanent closures of many businesses. The gaming industry was not immune to these factors as our casino customers closed their gaming establishments in the first quarter of 2020, and as a result, our operations experienced significant disruptions in the first three quarters of 2020. At the immediate onset of the COVID-19 pandemic, we were affected by various measures, including, but not limited to: the institution of social distancing and sheltering-in-place requirements in many states and communities where we operate, which significantly impacted demand for our products and services, and resulted in office closures, the furlough of a majority of our employees, the implementation of temporary base salary reductions for our employees and the implementation of a work-from-home policy.
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Since the onset of COVID-19, we have implemented measures to mitigate our exposure throughout the global pandemic. While there may be further uncertainty facing our customers as a result of COVID-19, we continue to evaluate our business strategies and the impacts of the global pandemic on our results of operations and financial condition and make business decisions to mitigate further risk. It is unclear when, and if, customer volumes will consistently return to pre-COVID levels, the extent a resurgence of COVID-19 could result in the further or re-closure of casinos by federal, state, tribal or municipal governments and regulatory agencies or by the casino operators themselves in an effort to contain the COVID-19 global pandemic or mitigate its impact and the impact of vaccines on these matters; however, we continue to monitor the impacts of the global pandemic and make adjustments to our business, accordingly.

Industry conditions have improved as many of the casino properties that again temporarily closed operations in late 2020 began reopening in the first quarterand second quarters of 2021. As of March 31, 2021, approximately 5% of casinos in the United States remained closed, according to the American Gaming Association. Our revenues, cash flows, and liquidity improved during the first quarter of 2021 as compared to the prior year on a sequential basis. At the onset of the pandemic, our customers implemented protocols intended to protect their patrons and guests from potential COVID-19 exposure and re-establish customer confidence in the gaming and hospitality industry. These measures included enhanced sanitization, limitations on public gathering and casino capacity, patron social distancing requirements, limitations on casino operations and amenities, of which have limited the number of patrons that are able or who desire to attend these venues. This has also impacted the pace at which demand for our products and services rebounds.
WeWith some limitations still in effect, we expect that demand for our products and services will continue to be tempered in the short-term, to the extent gaming activity decreases at our customers’ locations or fails to increase at expected rates of return to pre-pandemic levels and to the extent our customers decide to restrict their capital spending as a result of uncertainty in the industry, or otherwise. As a result, we continue to monitor and manage liquidity levels and we may, from time to time, evaluate available capital resource alternatives on acceptable terms to provide additional financial flexibility.
The impact of the COVID-19 pandemic also exacerbates the risks disclosed in our Annual Report on Form 10-K for the year ended December 31, 2020 (the “Annual Report”), including, but not limited to: our ability to comply with the terms of our indebtedness,indebtedness; our ability to generate revenues, earn profits and maintain adequate liquidity,liquidity; our ability to service existing and attract new customers and maintain our overall competitiveness in the market,market; the potential for significant fluctuations in demand for our services,services; overall trends in the gaming industry impacting our business,business; and potential volatility in our stock price, among other consequences such as cybersecurity exposure.
2. BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
Our unaudited condensed consolidated financial statements included herein have been prepared by us pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Some of the information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) have been condensed or omitted pursuant to such rules and regulations, although we believe the disclosures are adequate to make the information presented not misleading. In the opinion of management, all adjustments (which include normal recurring adjustments) necessary for a fair statement of results for the interim periods have been made. The results for the three and six months ended March 31,June 30, 2021 are not necessarily indicative of results to be expected for the full fiscal year. The Financial Statements should be read in conjunction with the consolidated financial statements and notes thereto included in the 2020 Annual Report.
We evaluate the composition of our revenues to maintain compliance with SEC Regulation S-X Section 210.5-3, which requires us to separately present certain categories of revenues that exceed the quantitative threshold on our Statements of Operations.
Revenue Recognition
Overview
We evaluate the recognition of revenue based on the criteria set forth in Accounting Standards Codification (“ASC”) 606 — Revenue from Contracts with Customers and ASC 842 — Leases, as appropriate. We recognize revenue upon transferring control of goods or services to our customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We enter into contracts with customers that include various performance obligations consisting of goods, services, or combinations of goods and services. Timing of the transfer of control varies based on the nature of the contract. We recognize revenue net of any sales and other taxes collected from customers, which are subsequently remitted to governmental authorities and are not included in revenues or operating expenses. We measure revenue based on the consideration specified in a contract with a customer and adjusted, as necessary.
Disaggregation of Revenues
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Disaggregation of Revenues
We disaggregate revenues based on the nature and timing of the cash flows generated by such revenues as presented in “Note 18 — Segment Information.”
Contract Balances
Since our contracts may include multiple performance obligations, there is often a timing difference between cash collections and the satisfaction of such performance obligations and revenue recognition. Such arrangements are evaluated to determine whether contract assets and liabilities exist. We generally record contract assets when the timing of billing differs from when revenue is recognized due to contracts containing specific performance obligations that are required to be met prior to a customer being invoiced. We generally record contract liabilities when cash is collected in advance of us satisfying performance obligations, including those that are satisfied over a period of time. Balances of our contract assets and contract liabilities may fluctuate due to timing of cash collections.
The following table summarizes our contract assets and contract liabilities arising from contracts with customers (in thousands):
Three Months Ended March 31,
20212020
Contract assets(1)
Balance at January 1 — current$9,240 $8,634 
Balance at January 1 — non-current8,321 6,774 
Total17,561 15,408 
Balance at March 31 - current9,796 8,559 
Balance at March 31 - non-current7,299 6,902 
Total17,095 15,461 
         (Decrease)/increase$(466)$53 
Contract liabilities(2)
Balance at January 1 — current$26,980 $28,510 
Balance at January 1 — non-current289 354 
Total27,269 28,864 
Balance at March 31 - current27,887 31,226 
Balance at March 31 - non-current98 185 
Total27,985 31,411 
Increase$716 $2,547 
Six Months Ended June 30,
20212020
Contract assets(1)
Balance at January 1 — current$9,240 $8,634 
Balance at January 1 — non-current8,321 6,774 
Total17,561 15,408 
Balance at June 30 - current9,994 8,392 
Balance at June 30 - non-current7,252 7,754 
Total17,246 16,146 
(Decrease)/increase$(315)$738 
Contract liabilities(2)
Balance at January 1 — current$26,980 $28,510 
Balance at January 1 — non-current289 354 
Total27,269 28,864 
Balance at June 30 - current30,694 39,318 
Balance at June 30 - non-current466 103 
Total31,160 39,421 
Increase$3,891 $10,557 
(1)  The current portion of contract assets is included within trade and other receivables, net, and the non-current portion is included within other receivables in our Balance Sheets.
(2)  The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.
We recognized approximately $10.5$18.0 million and $11.0$17.0 million in revenue that was included in the beginning contract liability balance during the threesix months ended March 31,June 30, 2021 and 2020, respectively.
Games Revenues
Our products and services include electronic gaming devices, such as Native American Class II offerings and other electronic bingo products, Class III slot machine offerings, VLTs, B2B and B2C digital online gaming activities, accounting and central determinant systems, and other back office systems. We conduct our Games segment business based on results generated from the following major revenue streams: (i) Gaming Operations; (ii) Gaming Equipment and Systems; and (iii) Gaming Other.
We recognize our Gaming Operations revenue based on criteria set forth in ASC 842 or ASC 606, as applicable. The amount of lease revenue included in our Gaming Operations revenues and recognized under ASC 842 was approximately $40.8$51.7 million and $34.0$92.5 million for the three and six months ended March 31,June 30, 2021, respectively, and $10.4 million and $44.4 million for the three and six months ended June 30, 2020, respectively.
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FinTech Revenues
Our FinTech products and services include solutions that we offer to gaming establishments to provide their patrons with financial access and deposit-based services supporting digital, cashless and physical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. In addition, we provide an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via ATM debit withdrawals, credit card financial access transactions, and POS debit card purchases at casino cages, kiosk and mobile POS devices; federally insured deposit accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; self-service loyalty tools and promotion management software; compliance, audit, and data software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings. We conduct our FinTech segment business based on results generated from the following major revenue streams: (i) Financial Access Services; (ii) Software and Other; and (iii) Hardware.
Hardware revenues are derived from the sale of our financial access and loyalty kiosks and related equipment and are accounted for under ASC 606, unless such transactions meet the definition of a sales type or direct financing lease, which are accounted for under ASC 842. We did not have any new financial access kiosk and related equipment sales contracts accounted for under ASC 842 during the three and six months ended March 31,June 30, 2021 and 2020.
Restricted Cash
Our restricted cash primarily consists of: (i) funds held in connection with certain customer agreements; (ii) deposits held in connection with a sponsorship agreement; (iii) wide area progressive (“WAP”)-related restricted funds; and (iv) internet-related financial access activities. The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the Balance Sheets that sum to the total of the same such amounts shown in the statement of cash flows for the threesix months ended March 31,June 30, 2021 (in thousands).
Classification on our Balance SheetsAt March 31, 2021At December 31, 2020Classification on our Balance SheetsAt June 30, 2021At December 31, 2020
Cash and cash equivalentsCash and cash equivalentsCash and cash equivalents$335,133 $251,706 Cash and cash equivalentsCash and cash equivalents$340,361 $251,706 
Restricted cash - currentRestricted cash - currentPrepaid expenses and other current assets445 542 Restricted cash - currentPrepaid expenses and other current assets848 542 
Restricted cash - non-currentRestricted cash - non-currentOther assets101 101 Restricted cash - non-currentOther assets101 101 
TotalTotal$335,679 $252,349 Total$341,310 $252,349 
Allowance for Credit Losses
We continually evaluate the collectability of outstanding balances and maintain an allowance for credit losses related to our trade and other receivables and notes receivable that have been determined to have a high risk of uncollectability, which represents our best estimates of the current expected credit losses to be incurred in the future. To derive our estimates, we analyze historical collection trends and changes in our customer payment patterns, current and expected conditions and market trends along with our operating forecasts, concentration, and creditworthiness when evaluating the adequacy of our allowance for credit losses. In addition, with respect to our check warranty receivables, we are exposed to risk for the losses associated with warranted items that cannot be collected from patrons issuing these items. We evaluate the collectability of the outstanding balances and establish a reserve for the face amount of the current expected credit losses related to these receivables. The provision for doubtful accounts receivable is included within operating expenses and the check warranty loss reserves are included within financial access services cost of revenues in the Statements of Operations.
Goodwill
Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. We test for impairment annually on a reporting unit basis, at the beginning of our fourth fiscal quarter and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances; or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether or not any impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.
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The evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.
Our reporting units are identified as operating segments or one level below. Reporting units must: (i) engage in business activities from which they earn revenues and incur expenses; (ii) have operating results that are regularly reviewed by our segment management to ascertain the resources to be allocated to the segment and assess its performance; and (iii) have discrete financial information available. As of March 31,June 30, 2021, our reporting units included: (i) Games; (ii) Financial Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Loyalty Sales and Services.
Fair Values of Financial Instruments
The fair value of a financial instrument represents the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. Fair value estimates are made at a specific point in time, based upon relevant market information about the financial instrument.
The carrying amount of cash and cash equivalents, restricted cash, settlement receivables, short-term trade and other receivables, settlement liabilities, accounts payable, and accrued expenses approximate fair value due to the short-term maturities of these instruments. The fair value of the long-term trade and loans receivable is estimated by discounting expected future cash flows using current interest rates at which similar loans would be made to borrowers with similar credit ratings and remaining maturities. The fair value of long-term accounts payable is estimated by discounting the total obligation using the appropriate interest rates. As of March 31,June 30, 2021 and December 31, 2020, the fair value of trade and loanloans receivable approximated the carrying value due to contractual terms generally being slightly over 12 months. The fair value of our borrowings is estimated based on various inputs to determine a market price, such as: market demand and supply, size of tranche, maturity, and similar instruments trading in more active markets. The estimated fair value and outstanding balances of our borrowings are as follows (dollars in thousands):
Level of HierarchyFair ValueOutstanding Balance Level of HierarchyFair ValueOutstanding Balance
March 31, 2021   
June 30, 2021June 30, 2021   
Term loanTerm loan2$731,749 $735,500 Term loan2$734,728 $735,500 
Incremental term loanIncremental term loan2$130,886 $124,063 Incremental term loan2$129,319 $123,750 
Senior unsecured notesSenior unsecured notes2$296,454 $285,381 Senior unsecured notes2$296,454 $285,381 
December 31, 2020December 31, 2020   December 31, 2020   
Term loanTerm loan2$729,138 $735,500 Term loan2$729,138 $735,500 
Incremental term loanIncremental term loan2$129,972 $124,375 Incremental term loan2$129,972 $124,375 
Senior unsecured notesSenior unsecured notes2$296,083 $285,381 Senior unsecured notes2$296,083 $285,381 
Our borrowings’ fair values were determined using Level 2 inputs based on quoted market prices for these securities.
Reclassification of Prior Year Balances
Reclassifications were made to prior-period Financial Statements to conform to the current period presentation, where applicable.
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Recent Accounting Guidance
Recently Adopted Accounting Guidance
StandardDescriptionDate of AdoptionEffect on Financial Statements
Accounting Standard Update (“ASU”) No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
This ASU simplifies the accounting for income taxes by removing certain exceptions for investments, intraperiod allocations, and interim calculations, and adds guidance to reduce the complexity of applying Topic 740.January 1, 2021The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.
Recent Accounting Guidance Not Yet Adopted
As of March 31,June 30, 2021, we did not identify recently issued accounting guidance that would have a significant impact on our consolidated financial statements.
3. LEASES
We determine if a contract is, or contains, a lease at the inception, or modification, of a contract based on whether the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an asset is predicated upon the notion that a lessee has both the right to (i) obtain substantially all of the economic benefit from the use of the asset; and (ii) direct the use of the asset.
Operating lease right-of-use (“ROU”) assets and liabilities are recognized based on the present value of minimum lease payments over the expected lease term at commencement date. Lease expense is recognized on a straight-line basis over the expected lease term. Our lease arrangements have both lease and non-lease components, and we have elected the practical expedient to account for the lease and non-lease elements as a single lease.
Certain of our lease arrangements contain options to renew with terms that generally have the ability to extend the lease term to a range of approximately 1 to 10 years. The exercise of lease renewal options is generally at our sole discretion. The expected lease terms include options to extend or terminate the lease when it is reasonably certain that we will exercise such option. The depreciable life of leased assets and leasehold improvements are limited by the expected term of such assets, unless there is a transfer of title or purchase option reasonably certain to be exercised.
Lessee
We enter into operating lease agreements for real estate purposes that generally consist of buildings for office space and warehouses for manufacturing purposes. Certain of our lease agreements consist of rental payments that are periodically adjusted for inflation. Our lease agreements do not contain material residual value guarantees or material restrictive covenants. Our lease agreements do not generally provide explicit rates of interest; therefore, we use our incremental collateralized borrowing rate, which is based on a fully collateralized and fully amortizing loan with a maturity date the same as the length of the lease that is based on the information available at the commencement date to determine the present value of lease payments. Leases with an expected term of 12 months or less (short-term) are not accounted for on our Balance Sheets. As of March 31,June 30, 2021 and December 31, 2020, our finance leases are immaterial.were not material.
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Supplemental balance sheet information related to our operating leases is as follows (in thousands):
Classification on our Balance SheetsAt March 31, 2021At December 31, 2020
Assets
Operating lease ROU assetsOther assets, non-current$14,907 $16,104 
Liabilities(1)
Current operating lease liabilitiesAccounts payable and accrued expenses$5,605 $5,649 
Non-current operating lease liabilitiesOther accrued expenses and liabilities$14,798 $16,077 
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Classification on our Balance SheetsAt June 30, 2021At December 31, 2020
Assets
Operating lease ROU assetsOther assets, non-current$14,369 $16,104 
Liabilities
Current operating lease liabilitiesAccounts payable and accrued expenses$5,410 $5,649 
Non-current operating lease liabilitiesOther accrued expenses and liabilities$14,160 $16,077 
Supplemental cash flow information related to leases is as follows (in thousands):
Three Months Ended March 31,Three Months Ended June 30,Six Months Ended June 30,
202120202021202020212020
Cash paid for:Cash paid for:Cash paid for:
Long-term operating leasesLong-term operating leases$1,625 $1,299 Long-term operating leases$1,745 $1,983 $3,370 $3,281 
Short-term operating leasesShort-term operating leases$430 $489 Short-term operating leases$389 $479 $819 $969 
Right-of-use assets obtained in exchange for lease obligations:Right-of-use assets obtained in exchange for lease obligations:Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)
Operating leases(1)
$$704 
Operating leases(1)
$667 $156 $667 $860 
(1) The amounts are presented net of current year terminations and exclude amortization for the period.
Other information related to lease terms and discount rates is as follows:
At March 31, 2021At December 31, 2020At June 30, 2021At December 31, 2020
Weighted Average Remaining Lease Term (in years):Weighted Average Remaining Lease Term (in years):Weighted Average Remaining Lease Term (in years):
Operating leasesOperating leases4.034.16Operating leases3.894.16
Weighted Average Discount Rate:Weighted Average Discount Rate:Weighted Average Discount Rate:
Operating leasesOperating leases5.15 %5.16 %Operating leases5.13 %5.16 %
Components of lease expense, which are included in operating expenses, are as follows (in thousands):
Three Months Ended March 31,Three Months Ended June 30,Six Months Ended June 30,
202120202021202020212020
Operating Lease Cost:Operating Lease Cost:Operating Lease Cost:
Operating lease cost (1)
Operating lease cost (1)
$1,460 $1,372 
Operating lease cost (1)
$1,456 $1,365 $2,916 $2,737 
Variable lease costVariable lease cost$250 $445 Variable lease cost$385 $468 $635 $912 
(1) The amount includes approximately $1.2 million and $1.1$2.4 million in non-cash lease expense for the three and six months ended March 31,June 30, 2021, respectively, and $1.1 million and $2.2 million for the three and six months ended June 30, 2020, respectively.
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Maturities of lease liabilities are summarized as follows as of March 31,June 30, 2021 (in thousands):
Year Ending December 31,Amount
2021 (excluding the three months ended March 31, 2021)$4,936 
20225,891 
20234,414 
20243,456 
20252,889 
Thereafter1,043 
Total future minimum lease payments$22,629 
Amount representing interest2,226 
Present value of future minimum lease payments$20,403 
Current operating lease obligations5,605 
Long-term lease obligations$14,798 
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Year Ending December 31,Amount
2021 (excluding the six months ended June 30, 2021)$3,184 
20226,160 
20234,780 
20243,548 
20252,889 
Thereafter1,044 
Total future minimum lease payments21,605 
Amount representing interest2,035 
Present value of future minimum lease payments19,570 
Current operating lease obligations5,410 
Long-term lease obligations$14,160 
Lessor
We generate lease revenues primarily from our gaming operations activities, and the majority of our leases are month-to-month leases. Under these arrangements, we retain ownership of the electronic gaming machines (“EGMs”) installed at customer facilities. We receive recurring revenues based on a percentage of the net win per day generated by the leased gaming equipment or a fixed daily fee. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Certain of our leases have terms and conditions with options for a lessee to purchase the underlying assets. Refer to "Note 9 - Property and Equipment" for details of our rental pool assets cost and accumulated depreciation.
We did 0t have any newmaterial sales transactions that qualified for sales-type lease accounting treatment during the three and six months ended March 31,June 30, 2021 and 20202020. Ou. Ourr interest income recognized in connection with sales-type leases executed in the prior periods is immaterial.was not material.
Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):
Classification on our Balance SheetsAt March 31, 2021At December 31, 2020Classification on our Balance SheetsAt June 30, 2021At December 31, 2020
AssetsAssetsAssets
Net investment in sales-type leases — currentNet investment in sales-type leases — currentTrade and other receivables, net$1,258 $1,397 Net investment in sales-type leases — currentTrade and other receivables, net$1,352 $1,397 
Net investment in sales-type leases — non-currentNet investment in sales-type leases — non-currentOther receivables$575 $803 Net investment in sales-type leases — non-currentOther receivables$372 $803 

4. BUSINESS COMBINATIONS
We had no material acquisitions for the three and six months ended March 31,June 30, 2021.
Atrient, Inc.
On March 8, 2019, we acquired certain assets of Atrient, Inc. (“Atrient,” the “Seller”), a privately held company that developed and distributed hardware and software applications to gaming operators to enhance gaming patron loyalty, pursuant to an asset purchase agreement. This acquisition included existing contracts with gaming operators, technology, and intellectual property that allow us to provide gaming operators with self-service enrollment, loyalty and marketing equipment, a mobile application to offer a gaming operator’s patrons additional flexibility in accessing casino promotions, and a marketing platform that manages and delivers a gaming operator’s marketing programs through these patron interfaces. This acquisition expanded our financial technology solutions offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid the Seller $20.0 million at the closing of the transaction, $10.0 million one year following the closing and another $10.0 million during the threesix months ended March 31,June 30, 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were included in accounts payable and accrued expenses as of December 31, 2020.
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Furthermore, an additional amount of approximately $10.0$9.9 million in contingent consideration was earned by the Seller based upon the achievement of certain revenue targets over the first two years post-closing.post-closing, which we paid in June 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and arewere remeasured each reporting period. The inputs used to measure the fair value of our liabilities arewere categorized as Level 3 in the fair value hierarchy. Contingent consideration liabilities as of March 31, 2021 and December 31, 2020 werewas approximately$10.0 million and $9.9 million, respectively, and werewas included in accounts payable and accrued expenses in our Balance Sheets as of March 31, 2021 and December 31, 2020, respectively.2020.
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Micro Gaming Technologies, Inc.
On December 24, 2019, we acquired certain assets of Micro Gaming Technologies, Inc. (“MGT”), a privately held company that developed and distributed kiosks and software applications to gaming patrons to enhance patron loyalty, in an asset purchase agreement. The acquired assets consisted of existing contracts with gaming operators, technology, and intellectual property intended to allow us to provide gaming operators with self-service patron loyalty functionality delivered through stand-alone kiosk equipment and a marketing platform that manages and delivers gaming operators marketing programs through these patron interfaces. This acquisition further expanded our financial technology loyalty offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid MGT $15.0 million at the closing of the transaction, with an additional $5.0 million due by April 1, 2020 and a final payment of $5.0 million due two years following the date of closing.
In the second quarter of 2020, we entered into an amendment to the asset purchase agreement allowing us to remit the additional $5.0 million by July 1, 2020, which we paid in June 2020, with a2020. The final payment of $5.0 million due by July 1, 2021 was paid in June 2021. The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and werewas included in accounts payable and accrued expenses as of March 31, 2021 and December 31, 2020. The total consideration for this acquisition is expected to bewas approximately $25.0 million. The acquisition did not have a significant impact on our results of operations or financial condition.
5. FUNDING AGREEMENTS
We have commercial arrangements with third-party vendors to provide cash for certain of our fund dispensing devices. For the use of these funds, we pay a usage fee on either the average daily balance of funds utilized multiplied by a contractually defined usage rate or the amounts supplied multiplied by a contractually defined usage rate. These fund usage fees, reflected as interest expense within the Statements of Operations, were approximately $0.7$0.9 million and $1.5$1.6 million for the three and six months ended March 31,June 30, 2021, respectively, and approximately $0.2 million and $1.7 million for the three and six months ended June 30, 2020, respectively. We are exposed to interest rate risk to the extent that the applicable rates increase.
Under these agreements, the currency supplied by third party vendors remain their sole property until the funds are dispensed. As these funds are not our assets, supplied cash is not reflected in our Balance Sheets. The outstanding balance of funds provided from the third parties were approximately $451.0$439.1 million and $340.3 million as of March 31,June 30, 2021 and December 31, 2020, respectively.
Our primary commercial arrangement, the Contract Cash Solutions Agreement, as amended, is with Wells Fargo, N.A. (“Wells Fargo”). Wells Fargo provides us with cash up to $300 million with the ability to increase the amount as defined within the agreement or otherwise permitted by the vault cash provider. The term of the agreement expires on June 30, 2023 and will automatically renew for additional one-year periods unless either party provides a ninety-day written notice of its intent not to renew.
We are responsible for losses of cash in the fund dispensing devices under this agreement, and we self-insure for this type of risk. There were no material losses for the three and six months ended March 31,June 30, 2021 and 2020.
6. TRADE AND OTHER RECEIVABLES
Trade and other receivables represent short-term credit granted to customers and long-term loans receivable in connection with our Games and FinTech equipment and compliance products. Trade and loans receivables generally do not require collateral. The balance of trade and loans receivables consists of outstanding balances owed to us by gaming establishments. Other receivables include income tax receivables and other miscellaneous receivables.
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The balance of trade and other receivables consisted of the following (in thousands):
At March 31,At December 31, At June 30,At December 31,
2021202020212020
Trade and other receivables, netTrade and other receivables, net  Trade and other receivables, net  
Games trade and loans receivablesGames trade and loans receivables$55,770 $44,794 Games trade and loans receivables$68,384 $44,794 
FinTech trade and loans receivablesFinTech trade and loans receivables18,398 14,683 FinTech trade and loans receivables19,782 14,683 
Contract assets(1)
Contract assets(1)
17,095 17,561 
Contract assets(1)
17,246 17,561 
Net investment in sales-type leasesNet investment in sales-type leases1,833 2,200 Net investment in sales-type leases1,724 2,200 
Insurance settlement receivable(2)
Insurance settlement receivable(2)
7,650 
Insurance settlement receivable(2)
7,650 
Other receivablesOther receivables1,377 1,923 Other receivables2,051 1,923 
Total trade and other receivables, netTotal trade and other receivables, net94,473 88,811 Total trade and other receivables, net109,187 88,811 
Non-current portion of receivablesNon-current portion of receivables  Non-current portion of receivables  
Games trade and loans receivablesGames trade and loans receivables(1,082)(1,333)Games trade and loans receivables(1,428)(1,333)
FinTech trade and loans receivablesFinTech trade and loans receivables(5,282)(4,163)FinTech trade and loans receivables(4,430)(4,163)
Contract assets(1)
Contract assets(1)
(7,299)(8,321)
Contract assets(1)
(7,252)(8,321)
Net investment in sales-type leasesNet investment in sales-type leases(575)(803)Net investment in sales-type leases(372)(803)
Total non-current portion of receivablesTotal non-current portion of receivables(14,238)(14,620)Total non-current portion of receivables(13,482)(14,620)
Total trade and other receivables, current portionTotal trade and other receivables, current portion$80,235 $74,191 Total trade and other receivables, current portion$95,705 $74,191 
(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting PoliciesPolicies” for a discussion on the contract assets.
(2) Refer to “Note 13 — Commitments and Contingencies” for a discussion on the insurance settlement receivable.
Allowance for Credit Losses
The activity in our allowance for credit losses for the threesix months ended March 31,June 30, 2021 and 2020 is as follows (in thousands):
Three Months Ended March 31,Six Months Ended June 30,
2021202020212020
Beginning allowance for credit lossesBeginning allowance for credit losses$(3,689)$(5,786)Beginning allowance for credit losses$(3,689)$(5,786)
ProvisionProvision(1,999)(3,750)Provision(3,806)(4,981)
Charge-offs and recoveriesCharge-offs and recoveries1,239 3,943 Charge-offs and recoveries2,705 8,162 
Ending allowance for credit lossesEnding allowance for credit losses$(4,449)$(5,593)Ending allowance for credit losses$(4,790)$(2,605)

7. INVENTORY
Our inventory primarily consists of component parts as well as work-in-progress and finished goods. The cost of inventory includes cost of materials, labor, overhead and freight, and is accounted for using the first in, first out method. The inventory is stated at the lower of cost or net realizable value.
Inventory consisted of the following (in thousands): 
 At March 31,At December 31,
 20212020
Inventory  
Component parts, net of reserves of $1,555 and $1,262 at March 31, 2021 and December 31, 2020, respectively$21,956 $21,560 
Work-in-progress2,408 182 
Finished goods5,365 6,000 
Total inventory$29,729 $27,742 

 At June 30,At December 31,
 20212020
Inventory  
Component parts, net of reserves of $1,981 and $1,262 at June 30, 2021 and December 31, 2020, respectively$22,686 $21,560 
Work-in-progress1,383 182 
Finished goods7,304 6,000 
Total inventory$31,373 $27,742 
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8. PREPAID EXPENSES AND OTHER ASSETS
Prepaid expenses and other assets include the balance of prepaid expenses, deposits, debt issuance costs on our Revolving Credit Facility (defined herein), restricted cash, operating lease ROU assets, and other assets. The current portion of these assets is included in prepaid expenses and other current assets and the non-current portion is included in other assets, both of which are contained within the Balance Sheets.
The balance of the current portion of prepaid expenses and other assets consisted of the following (in thousands):
At March 31,At December 31, At June 30,At December 31,
20212020 20212020
Prepaid expenses and other current assetsPrepaid expenses and other current assets  Prepaid expenses and other current assets  
Prepaid expensesPrepaid expenses$13,178 $11,282 Prepaid expenses$16,447 $11,282 
DepositsDeposits4,960 4,133 Deposits5,933 4,133 
Restricted cash(1)
Restricted cash(1)
445 542 
Restricted cash(1)
848 542 
OtherOther1,282 1,391 Other1,676 1,391 
Total prepaid expenses and other current assetsTotal prepaid expenses and other current assets$19,865 $17,348 Total prepaid expenses and other current assets$24,904 $17,348 
(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for discussion on the composition of the restricted cash balance.
The balance of the non-current portion of other assets consisted of the following (in thousands): 
At March 31,At December 31, At June 30,At December 31,
20212020 20212020
Other assetsOther assets  Other assets  
Operating lease ROU assetsOperating lease ROU assets$14,907 $16,104 Operating lease ROU assets$14,369 $16,104 
Prepaid expenses and depositsPrepaid expenses and deposits4,073 4,952 Prepaid expenses and deposits4,160 4,952 
Debt issuance costs of revolving credit facilityDebt issuance costs of revolving credit facility220 267 Debt issuance costs of revolving credit facility173 267 
OtherOther609 673 Other545 673 
Total other assetsTotal other assets$19,809 $21,996 Total other assets$19,247 $21,996 

9. PROPERTY AND EQUIPMENT
Property and equipment consist of the following (dollars in thousands): 
 At March 31, 2021At December 31, 2020  At June 30, 2021At December 31, 2020
Useful Life
(Years)
CostAccumulated
Depreciation
Net Book
Value
CostAccumulated
Depreciation
Net Book
Value
Useful Life
(Years)
CostAccumulated
Depreciation
Net Book
Value
CostAccumulated
Depreciation
Net Book
Value
Property and equipmentProperty and equipment       Property and equipment       
Rental pool - deployedRental pool - deployed2-4$223,409 $145,853 $77,556 $216,775 $136,975 $79,800 Rental pool - deployed2-4$228,739 $150,446 $78,293 $216,775 $136,975 $79,800 
Rental pool - undeployedRental pool - undeployed2-422,769 17,636 5,133 21,974 16,680 5,294 Rental pool - undeployed2-421,969 17,961 4,008 21,974 16,680 5,294 
FinTech equipmentFinTech equipment1-531,985 20,460 11,525 33,349 21,947 11,402 FinTech equipment1-532,757 20,925 11,832 33,349 21,947 11,402 
Leasehold and building improvementsLeasehold and building improvementsLease Term11,771 8,717 3,054 11,352 8,557 2,795 Leasehold and building improvementsLease Term12,417 8,548 3,869 11,352 8,557 2,795 
Machinery, office, and other equipmentMachinery, office, and other equipment1-545,981 33,340 12,641 45,085 32,053 13,032 Machinery, office, and other equipment1-540,190 24,936 15,254 45,085 32,053 13,032 
Total $335,915 $226,006 $109,909 $328,535 $216,212 $112,323 
Total property and equipmentTotal property and equipment $336,072 $222,816 $113,256 $328,535 $216,212 $112,323 
Depreciation expense related to property and equipment totaled approximately $16.2$15.9 million and $32.1 million for both the three and six months ended March 31,June 30, 2021, and 2020.approximately $16.3 million and $32.5 million for the three and six months ended June 30, 2020, respectively.
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10. GOODWILL AND OTHER INTANGIBLE ASSETS
Goodwill
Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. The balance of goodwill was approximately $682.0 million at March 31,June 30, 2021 and December 31, 2020, respectively. We have the following reporting units: (i) Games; (ii) Financial Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Loyalty Sales and Services.
In accordance with ASC 350 (“Intangibles-Goodwill and Other”), we test goodwill at the reporting unit level, which is identified as an operating segment or one level below, for impairment on an annual basis and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount.
We test our goodwill for impairment on October 1 each year, or more frequently if events or changes in circumstances indicate that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether or not any impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.
There was 0 impairment identified for our goodwill for the three and six months ended March 31,June 30, 2021 and 2020.
Other Intangible Assets
Other intangible assets consist of the following (dollars in thousands): 
 At March 31, 2021At December 31, 2020  At June 30, 2021At December 31, 2020
Useful Life
(Years)
CostAccumulated
Amortization
Net Book
Value
CostAccumulated
Amortization
Net Book
Value
Useful Life
(Years)
CostAccumulated
Amortization
Net Book
Value
CostAccumulated
Amortization
Net Book
Value
Other intangible assetsOther intangible assets       Other intangible assets       
Contract rights under placement fee agreementsContract rights under placement fee agreements3-7$60,561 $30,426 $30,135 $60,561 $28,108 $32,453 Contract rights under placement fee agreements3-7$60,561 $32,744 $27,817 $60,561 $28,108 $32,453 
Customer contractsCustomer contracts3-1471,975 55,633 16,342 71,975 54,407 17,568 Customer contracts3-1471,975 56,716 15,259 71,975 54,407 17,568 
Customer relationshipsCustomer relationships3-7231,100 131,791 99,309 231,100 126,549 104,551 Customer relationships3-7231,100 137,032 94,068 231,100 126,549 104,551 
Developed technology and softwareDeveloped technology and software1-6317,621 261,789 55,832 313,957 255,771 58,186 Developed technology and software1-6325,741 268,883 56,858 313,957 255,771 58,186 
Patents, trademarks, and other2-1819,682 18,207 1,475 19,682 17,813 1,869 
Total$700,939 $497,846 $203,093 $697,275 $482,648 $214,627 
Patents, trademarks and otherPatents, trademarks and other2-1819,682 18,600 1,082 19,682 17,813 1,869 
Total other intangible assetsTotal other intangible assets$709,059 $513,975 $195,084 $697,275 $482,648 $214,627 
Amortization expense related to other intangible assets was approximately $14.7$14.4 million and $19.3$29.1 million for the three and six months ended March 31,June 30, 2021, respectively, and approximately $19.3 million and $38.6 million for the three and six months ended June 30, 2020, respectively.
There were 0 placement fees for the three and six months ended March 31,June 30, 2021. We paid approximately $0.6$0.3 million and $0.9 million in placement fees for the three and six months ended March 31,June 30, 2020.
We evaluate our other intangible assets for potential impairment whenever events or changes in circumstances indicate that the carrying amount of an asset or asset group may not be recoverable. During the three and six months ended March 31,June 30, 2021, and 2020, there were 0 material write-downs of intangible assets.
During the three and six months ended June 30, 2020, we recorded a full write-down of assets of approximately $5.9 million, of which $5.5 million and $0.4 million, related to our Games and FinTech business, respectively, for certain of our internally developed and third-party software projects that were not expected to be pursued. This charge was reflected in operating expenses of our Statement of Operations.
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11. ACCOUNTS PAYABLE AND ACCRUED EXPENSES
The following table presents our accounts payable and accrued expenses (in thousands):
At March 31,At December 31, At June 30,At December 31,
20212020 20212020
Accounts payable and accrued expensesAccounts payable and accrued expenses  Accounts payable and accrued expenses  
Vendor commissions payableVendor commissions payable$57,089 $39,028 
Contract liabilitiesContract liabilities30,694 26,980 
Payroll and related expensesPayroll and related expenses22,932 13,357 
Trade accounts payableTrade accounts payable$79,955 $54,531 Trade accounts payable20,395 15,503 
Contract liabilities27,887 26,980 
Operating lease liabilitiesOperating lease liabilities5,410 5,649 
Accrued taxesAccrued taxes2,610 1,329 
Financial access processing and related expensesFinancial access processing and related expenses2,505 1,109 
Accrued interestAccrued interest1,063 1,068 
Contingent consideration and acquisition-related liabilities(1)
Contingent consideration and acquisition-related liabilities(1)
14,935 24,674 
Contingent consideration and acquisition-related liabilities(1)
24,674 
Payroll and related expenses14,924 13,357 
Accrued interest6,414 1,068 
Operating lease liabilities5,605 5,649 
Litigation accrual(2)
Litigation accrual(2)
12,727 
OtherOther3,288 3,605 Other4,088 3,605 
Financial access processing and related expenses2,634 1,109 
Accrued taxes1,387 1,329 
Litigation accrual(2)
12,727 
Total accounts payable and accrued expensesTotal accounts payable and accrued expenses$157,029 $145,029 Total accounts payable and accrued expenses$146,786 $145,029 
(1) Refer to “Note 4 — Business Combinations.”
(2) Refer to “Note 13 — Commitments and Contingencies.”
12. LONG-TERM DEBT
The following table summarizes our outstanding indebtedness (dollars in thousands):
MaturityInterestAt March 31,At December 31, MaturityInterestAt June 30,At December 31,
DateRate20212020 DateRate20212020
Long-term debtLong-term debt  Long-term debt  
$820 million Term Loan Facility$820 million Term Loan Facility2024LIBOR+2.75%$735,500 $735,500 $820 million Term Loan Facility2024LIBOR+2.75%$735,500 $735,500 
$125 million Incremental Term Loan Facility$125 million Incremental Term Loan Facility2024LIBOR+10.50%124,063 124,375 $125 million Incremental Term Loan Facility2024LIBOR+10.50%123,750 124,375 
$35 million Revolving Credit Facility$35 million Revolving Credit Facility2022LIBOR+4.50%— $35 million Revolving Credit Facility2022LIBOR+4.50%
Senior Secured Credit FacilitiesSenior Secured Credit Facilities859,563 859,875 Senior Secured Credit Facilities859,250 859,875 
$375 million 2017 Unsecured Notes$375 million 2017 Unsecured Notes20257.50%285,381 285,381 $375 million 2017 Unsecured Notes20257.50%285,381 285,381 
Total debtTotal debt1,144,944 1,145,256 Total debt1,144,631 1,145,256 
Debt issuance costs and discountDebt issuance costs and discount(14,879)(16,003)Debt issuance costs and discount(13,754)(16,003)
Total debt after debt issuance costs and discountTotal debt after debt issuance costs and discount1,130,065 1,129,253 Total debt after debt issuance costs and discount1,130,877 1,129,253 
Current portion of long-term debtCurrent portion of long-term debt(1,250)(1,250)Current portion of long-term debt(1,250)(1,250)
Total long-term debt, net of current portionTotal long-term debt, net of current portion$1,128,815 $1,128,003 Total long-term debt, net of current portion$1,129,627 $1,128,003 
Senior Secured Credit Facilities
Our Senior Secured Credit Facilities consist of: (i) an $820.0 million, seven-year senior secured first lien term loan facility (the “Term Loan Facility”); (ii) a $125.0 million, seven-year senior secured term loan (the “Incremental Term Loan”); and (iii) a $35.0 million, five-year senior secured revolving credit facility (the “Revolving Credit Facility”) provided for under our credit agreement with Everi Payments, as borrower, and Everi Holdings with the lenders party thereto and Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender, letter of credit issuer, sole lead arranger and sole book manager (the “Credit Agreement”).
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On February 2, 2021, we entered into the Fifth Amendment to our existing Credit Agreement, which reduced the LIBOR and Base Rate floor components of the interest rate of our First Lien Term Loan Facility by 0.25% from 1.00% to 0.75% and from 2.00% to 1.75%, respectively, with the LIBOR and Base Rate margins unchanged at 2.75% and 1.75%, respectively. The First Lien Term Loan Facility under the Credit Agreement will be subject to a prepayment premium of 1.00% of the principal amount repaid for any voluntary prepayment or mandatory prepayment with proceeds of debt that has a lower effective yield than the repriced First Lien Term Loan Facility or any amendment to the repriced First Lien Term Loan Facility that reduces the interest rate thereon, in each case, to the extent occurring within six months of the effective date of the Amendment. The maturity of the First Lien Term Loan Facility remains May 9, 2024, and no changes were made to the financial covenants or other debt repayment terms.
The weighted average interest rate on the Term Loan Facility was 3.59%3.50% and 3.54% for the three and six months ended March 31, 2021.June 30, 2021, respectively. The weighted average interest rate on the Incremental Term Loan Credit Facility was 11.50% for the three and six months ended March 31,June 30, 2021.
The Incremental Term Loan matures May 9, 2024. The interest rate per annum applicable to the Incremental Term Loan will be, at Everi Payment’s option, the Eurodollar rate plus 10.50% or the base rate plus 9.50%.
Voluntary prepaymentsprepayment of the Incremental Term Loan prior to the two-year anniversary of the Closing Dateits closing date will be subject to a make-whole premium, and voluntary prepayments for the subsequent six-month period will be subject to a prepayment premium of 1.00% of the principal amount repaid.
Subject to certain exceptions, the obligations under the Credit Facilities are secured by substantially all of the present and subsequently acquired assets of each of Everi FinTech, Everi Holdings, and the subsidiary guarantors party thereto including: (a) a perfected first priority pledge of all the capital stock of Everi FinTech and each domestic direct, wholly owned material restricted subsidiary held by Everi Holdings, Everi FinTech, or any such subsidiary guarantor; and (b) a perfected first priority security interest in substantially all other tangible and intangible assets of Everi Holdings, Everi FinTech, and such subsidiary guarantors (including, but not limited to, accounts receivable, inventory, equipment, general intangibles, investment property, real property, intellectual property, and the proceeds of the foregoing). Subject to certain exceptions, the Credit Facilities are unconditionally guaranteed by Everi Holdings and such subsidiary guarantors.
The Incremental Term Loan Credit Agreement contains certain covenants that, among other things, limit our ability, and the ability of certain of our subsidiaries, to incur additional indebtedness, sell assets or consolidate or merge with or into other companies, pay dividends or repurchase or redeem capital stock, make certain investments, issue capital stock of subsidiaries, incur liens, prepay, redeem or repurchase subordinated debt, and enter into certain types of transactions with our affiliates. The Incremental Term Loan Credit Agreement also requires us, together with our subsidiaries, to comply with a maximum consolidated secured leverage ratio.
In connection with the issuance of the Incremental Term Loan on April 21, 2020, we also issued warrants to Sagard Credit Partners, LP and Sagard Credit Partners (Cayman), LP (collectively, “Sagard”) to acquire 184,670 and 40,330 shares of our common stock, respectively, with an exercise price equal to $5.37 per share. The warrants were issued in connection with the Incremental Term Loan as further consideration based on the level of participation in the arrangement by Sagard. The warrants were to expire on the fifth anniversary of the date of issuance. The number of shares issuable pursuant to the warrants and the warrant exercise price were subject to adjustment for stock splits, reverse stock splits, stock dividends, recapitalization, mergers and certain other events. In March 2021, the outstanding warrants issued to Sagard were exercised in full.
Senior Unsecured Notes
Our Senior Unsecured Notes (the “2017 USN”) originally issued in an aggregate principal amount of $375.0 million had an outstanding balance of approximately $285.4 million as of March 31,June 30, 2021, for which interest accrues at a rate of 7.50% per annum and is payable semi-annually in arrears on each of June 15 and December 15.
Compliance with Debt Covenants
We were in compliance with the covenants and terms of the Senior Secured Credit Facilities and the 2017 Unsecured Notes as of March 31,June 30, 2021.
13. COMMITMENTS AND CONTINGENCIES
We are involved in various legal proceedings in the ordinary course of our business. While we believe resolution of the claims brought against us, both individually and in the aggregate, will not have a material adverse impact on our financial condition or results of operations, litigation of this nature is inherently unpredictable. Our views on these legal proceedings, including those described below, may change in the future. We intend to vigorously defend against these actions, and ultimately believe we should prevail.
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Legal Contingencies
We evaluate matters and record an accrual for legal contingencies when it is both probable that a liability has been incurred and the amount or range of the loss may be reasonably estimated. We evaluate legal contingencies at least quarterly and, as appropriate, establish new accruals or adjust existing accruals to reflect: (i) the facts and circumstances known to us at the time, including information regarding negotiations, settlements, rulings, and other relevant events and developments; (ii) the advice and analyses of counsel; and (iii) the assumptions and judgment of management. Legal costs associated with such proceedings are expensed as incurred. Due to the inherent uncertainty of legal proceedings as a result of the procedural, factual, and legal issues involved, the outcomes of our legal contingencies could result in losses in excess of amounts we have accrued.
We accrued approximately $14.0 million for the legal contingencies in December 2019 in connection with Fair and Accurate Credit Transactions Act (“FACTA”)-related matters based on ongoing settlement negotiations by and among the various plaintiffs described in the FACTA-related matters discussion below and Everi by and on behalf of itself and Everi FinTech. We expected to recover approximately $7.7 million of the amount accrued from certain of our insurance providers in 2021, for which we had recorded an insurance settlement receivable included within trade and other receivables, net on our Balance Sheets. In addition, we are seekingwere granted relief from Peleus Insurance Company pursuant to the provisions of our policy. See below for discussion of Everi Payments Inc. and Everi Holdings Inc. v. Peleus Insurance Company case.
In the first quarter of 2021, we entered into a settlement agreement and received funds from our third-tier insurance carrier in the amount of approximately $1.9 million related to the FACTA matters. We recorded these proceeds against our operating expenses in our Statements of Operations for the first quarter of 2021. In total, the receivables expected have been received in full and the expenses accrued have been paid in full, which resulted in total funds received from our insurance providers of approximately $9.6 million and a net charge of approximately $4.4 million to our Statements of Operations, of which approximately $6.3 million was recorded in December 2019, offset by the reduction of operating expenses of $1.9 million received and recorded in the first quarter of 2021.
We did not have any new material legal matters that were accrued as of March 31,June 30, 2021.
FACTA-related matters:
Geraldine Donahue, et. al. v. Everi FinTech, et. al. (“Donahue”) is a putative class action matter filed on December 12, 2018, in the Circuit Court of Cook County, Illinois County Division, Chancery Division. The original defendant was dismissed and the Company was substituted as the defendant on April 22, 2019. Plaintiff, on behalf of himself and others similarly situated, alleges that Everi FinTech and the Company (i) have violated certain provisions of FACTA by their failure, as agent to the original defendant, to properly truncate patron credit card numbers when printing financial access receipts as required under FACTA, and (ii) have been unjustly enriched through the charging of service fees for transactions conducted at the original defendant’s facilities. Plaintiff sought an award of statutory damages, attorney’s fees, and costs. The parties settled this matter on a nationwide class basis. The settlement has since received final approval from the court, and Everi has paid all funds required pursuant to the settlement. Distributions to class members are in process, and a final hearing is set for October 4, 2021, to report to the court on the distribution metrics and determine what remaining unclaimed funds, if any, may be distributed to a nonprofit charitable organization as necessary.
Everi Payments Inc. and Everi Holdings Inc. v. Peleus Insurance Company is a civil action filed by the Company on January 28, 2020, in the District Court, Clark County, Nevada alleging defendant breached its contractual obligations under an excess insurance policy when it denied the Company coverage of the FACTA-related matters described above. Everi FinTech and the Company are seeking actual and consequential damages for breach of contract, costs, attorney’s fees, and other fees and expenses incurred by Everi FinTech and the Company, up to and including amounts related to the settlement in Donahue. On February 16, 2021, the parties entered into a Confidential Settlement Agreement and Release resolving this matter. We received the funds from the insurance carrier and a final court order dismissing this matter with prejudice in the first quarter of 2021.
NRT matter:
NRT Technology Corp., et. al. v. Everi Holdings Inc., et. al. is a civil action filed on April 30, 2019 against the Company and Everi FinTech in the United States District Court for the District of Delaware by NRT Technology Corp. and NRT Technology, Inc., alleging monopolization of the market for unmanned, integrated kiosks in violation of federal antitrust laws, fraudulent procurement of patents on functionality related to such unmanned, integrated kiosks and sham litigation related to prior litigation brought by Everi FinTech (operating as Global Cash Access Inc.) against the plaintiff entities. Plaintiffs seek compensatory damages, treble damages, and injunctive and declaratory relief. This case is inproceeding through the early stages of discovery.discovery process. We are currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.
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Zenergy Systems, LLC matter:
Zenergy Systems, LLC v. Everi Holdings Inc. is a civil action filed on May 29, 2020 against the Company in the United States District Court for the District of Nevada, Clark County by Zenergy Systems, LLC, alleging breach of contract, breach of a non-disclosure agreement, conversion, breach of the covenant of good faith and fair dealing, and breach of a confidential relationship related to a contract with Everi that expired in November 2019. The plaintiff is seeking compensatory and punitive damages. Everi has counterclaimed against Zenergy alleging breach of contract, breach of implied covenant of good faith and fair dealing, and for declaratory relief. The case is in early stages ofproceeding through the discovery process. We are currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.
In addition, we have commitments with respect to certain lease obligations discussed in “Note 3 — Leases” and installment payments under our asset purchase agreements discussed in “Note 4 — Business Combinations.”
14. STOCKHOLDERS’ EQUITY
On February 28, 2020, our Board of Directors authorized and approved a new share repurchase program granting us the authority to repurchase an amount not to exceed $10.0 million of outstanding Company common stock with no minimum number of shares that the Company is required to repurchase. This repurchase program commenced in the first quarter of 2020 and authorizes us to buy our common stock from time to time in open market transactions, block trades or in private transactions in accordance with trading plans established in accordance with Rules 10b5-1 and 10b-18 of the Securities Exchange Act of 1934, as amended, or by a combination of such methods, including compliance with the Company’s finance agreements. The share repurchase program is subject to available liquidity, general market and economic conditions, alternate uses for the capital and other factors, and may be suspended or discontinued at any time without prior notice. In light of COVID-19, we have suspended our share repurchase program. There were no share repurchases during the three and six months ended March 31,June 30, 2021 and 2020, respectively.
15. WEIGHTED AVERAGE SHARES OF COMMON STOCK
The weighted average number of shares of common stock outstanding used in the computation of basic and diluted earnings per share is as follows (in thousands): 
Three Months Ended March 31, Three Months Ended June 30,Six Months Ended June 30,
20212020 2021202020212020
Weighted average sharesWeighted average shares  Weighted average shares  
Weighted average number of common shares outstanding - basicWeighted average number of common shares outstanding - basic86,984 84,624 Weighted average number of common shares outstanding - basic88,722 85,122 87,858 84,873 
Potential dilution from equity awards(1)
Potential dilution from equity awards(1)
10,984 
Potential dilution from equity awards(1)
11,308 11,146 
Weighted average number of common shares outstanding - diluted(1)
Weighted average number of common shares outstanding - diluted(1)
97,968 84,624 
Weighted average number of common shares outstanding - diluted(1)
100,030 85,122 99,004 84,873 
(1) For the three months ended March 31, 2021, thereThe were 0 shares that were anti-dilutive under the applicationtreasury stock method for the three months ended June 30, 2021, and there were approximately 0.2 million shares of common stock that were anti-dilutive under the treasury stock method.method for the six months ended June 30, 2021. We were in a net loss position for the three and six months ended March 31,June 30, 2020; therefore, 0 potential dilution from the application of the treasury stock method was applicable for the period.
16. SHARE-BASED COMPENSATION
Equity Incentive Awards
Generally, we grant the following types of awards: (i) time-based options; (ii) market-based options; (iii) time-based restricted stock units; and (iv) restricted stock units (“RSUs”) with either time- or performance-based stock units criteria.criteria; (ii) time-based restricted stock units; (iii) time-based options; and (iv) market-based options. We estimate forfeiture amounts based on historical patterns.
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A summary of award activity is as follows (in thousands): 
Stock OptionsRestricted Stock UnitsStock OptionsRestricted Stock Units
Outstanding, December 31, 2020Outstanding, December 31, 202010,261 4,250 Outstanding, December 31, 202010,261 4,250 
GrantedGranted50 Granted960 
Exercised options or vested sharesExercised options or vested shares(561)(41)Exercised options or vested shares(1,919)(1,390)
Canceled or forfeitedCanceled or forfeited(3)(15)Canceled or forfeited(6)(41)
Outstanding, March 31, 20219,697 4,244 
Outstanding, June 30, 2021Outstanding, June 30, 20218,336 3,779 
There are approximately 0.95.0 million awards of our common stock available for future equity grants under our existing equity incentive plans as of March 31,June 30, 2021.
17. INCOME TAXES
The income tax provision for the three and six months ended March 31,June 30, 2021, reflected an effective income tax rate of 5.5%1.1% and 2.7%, respectively, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance for our deferred tax assets and the benefit from both stock option exercises and from a research credit.exercises. The decrease in our valuation allowance was primarily due to book income earned during the period. The income tax benefit for the three and six months ended March 31,June 30, 2020 reflected an effective income tax rate of 6.9%5.7% and 5.9%, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to book loss incurred during the period, partially offset by certain indefinite livedindefinite-lived deferred tax assets that can be offset against our indefinite lived deferred tax liabilities.
We have analyzed filing positions in all of the federal, state, and foreign jurisdictions where we are required to file income tax returns, as well as all open tax years in these jurisdictions. As of March 31,June 30, 2021, we recorded approximately $1.7 million of unrecognized tax benefits, all of which would impact our effective tax rate, if recognized. We do not anticipate that our unrecognized tax benefits will materially change within the next 12 months. We have not accrued any penalties and interest for our unrecognized tax benefits. We may, from time to time, be assessed interest or penalties by tax jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. Our policy for recording interest and penalties associated with audits and unrecognized tax benefits is to record such items as a component of income tax in our Statements of Operations.
18. SEGMENT INFORMATION
Operating segments are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-making group (the “CODM”). Our CODM consists of the Chief Executive Officer, the President and Chief Operating Officer, and the Chief Financial Officer. Our CODM allocates resources and measures profitability based on our operating segments, which are managed and reviewed separately, as each represents products and services that can be sold separately to our customers. Our segments are monitored by management for performance against our internal forecasts.
We have reported our financial performance based on our segments in both the current and prior periods. Our CODM determined that our operating segments for conducting business are: (i) Games and (ii) FinTech:
The Games segment provides solutions directly to gaming establishments to offer their patrons gaming entertainment- related experiences including: leased gaming equipment; sales of gaming equipment; gaming systems; digital online solutions; and ancillary products and services.
The FinTech segment provides solutions directly to gaming establishments to offer their patrons financial access-related services and products, including: access to cash and cashless funding at gaming facilities via debit withdrawals; credit card financial access transactions and POS debit card financial access transactions; check warranty services; kiosks for financial access and other services; self-service enrollment, loyalty and marketing equipment; maintenance services; compliance, audit, and data software; casino credit data and reporting services, and other ancillary offerings.
Corporate overhead expenses have been allocated to the segments either through specific identification or based on a reasonable methodology. In addition, we record depreciation and amortization expenses to the business segments.
Our business is predominantly domestic with no specific regional concentrations and no significant assets in foreign locations.

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The following tables present segment information (in thousands)*:
Three Months Ended March 31, Three Months Ended June 30,Six Months Ended June 30,
20212020 2021202020212020
GamesGames  Games  
RevenuesRevenues  Revenues  
Gaming operationsGaming operations$58,141 $45,686 Gaming operations$73,220 $13,859 $131,361 $59,545 
Gaming equipment and systemsGaming equipment and systems17,988 11,583 Gaming equipment and systems26,090 6,983 44,078 18,566 
Gaming otherGaming other22 21 Gaming other27 11 49 32 
Total revenuesTotal revenues76,151 57,290 Total revenues99,337 20,853 175,488 78,143 
Costs and expensesCosts and expenses  Costs and expenses  
Cost of revenues(1)
Cost of revenues(1)
  
Cost of revenues(1)
  
Gaming operationsGaming operations4,759 4,545 Gaming operations5,342 1,681 10,101 6,226 
Gaming equipment and systemsGaming equipment and systems10,307 6,824 Gaming equipment and systems15,248 4,071 25,555 10,895 
Gaming otherGaming other456 456 
Cost of revenuesCost of revenues15,066 11,369 Cost of revenues20,590 6,208 35,656 17,577 
Operating expensesOperating expenses14,595 14,805 Operating expenses17,565 22,714 32,160 37,519 
Research and developmentResearch and development5,667 6,195 Research and development5,854 3,620 11,521 9,816 
DepreciationDepreciation14,563 14,728 Depreciation14,064 14,844 28,627 29,572 
AmortizationAmortization10,984 15,585 Amortization10,675 15,315 21,659 30,900 
Total costs and expensesTotal costs and expenses60,875 62,682 Total costs and expenses68,748 62,701 129,623 125,384 
Operating income (loss)Operating income (loss)$15,276 $(5,392)Operating income (loss)$30,589 $(41,848)$45,865 $(47,241)
(1) Exclusive of depreciation and amortization.
* Rounding may cause variances.
Three Months Ended March 31, Three Months Ended June 30,Six Months Ended June 30,
20212020 2021202020212020
FinTechFinTech  FinTech  
RevenuesRevenues  Revenues  
Financial access servicesFinancial access services$38,712 $36,973 Financial access services$44,840 $10,034 $83,552 $47,007 
Software and otherSoftware and other17,246 12,694 Software and other15,604 4,424 32,850 17,118 
HardwareHardware7,004 6,351 Hardware12,801 3,404 19,805 9,756 
Total revenuesTotal revenues62,962 56,018 Total revenues73,245 17,862 136,207 73,881 
Costs and expensesCosts and expenses  Costs and expenses  
Cost of revenues(1)
Cost of revenues(1)
  
Cost of revenues(1)
  
Financial access servicesFinancial access services1,473 3,555 Financial access services1,560 511 3,033 4,066 
Software and otherSoftware and other1,004 873 Software and other1,129 324 2,133 1,198 
HardwareHardware4,028 3,891 Hardware7,670 2,014 11,698 5,904 
Cost of revenuesCost of revenues6,505 8,319 Cost of revenues10,359 2,849 16,864 11,168 
Operating expensesOperating expenses23,448 24,467 Operating expenses30,613 18,889 54,061 42,981 
Research and developmentResearch and development2,746 2,160 Research and development2,912 1,573 5,658 4,108 
DepreciationDepreciation1,614 1,515 Depreciation1,867 1,450 3,481 2,965 
AmortizationAmortization3,731 3,739 Amortization3,694 3,980 7,425 7,719 
Total costs and expensesTotal costs and expenses38,044 40,200 Total costs and expenses49,445 28,741 87,489 68,941 
Operating income$24,918 $15,818 
Operating income (loss)Operating income (loss)$23,800 $(10,879)$48,718 $4,940 
(1)  Exclusive of depreciation and amortization.
* Rounding may cause variances.
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At March 31,At December 31, At June 30,At December 31,
20212020 20212020
Total assetsTotal assets  Total assets  
GamesGames$816,563 $811,523 Games$829,699 $811,523 
FinTechFinTech723,251 665,656 FinTech735,816 665,656 
Total assetsTotal assets$1,539,814 $1,477,179 Total assets$1,565,515 $1,477,179 
Major customers.Customers. No single customer accounted for more than 10% of our revenues for the three and six months ended March 31,June 30, 2021 and 2020. Our five largest customers accounted for approximately 18%17% of our revenues for the three and six months ended June 30, 2021, and approximately 23% and 15% of our revenues for the three and six months ended March 31, 2021 andJune 30, 2020, respectively.
19. SUBSEQUENT EVENTS
AsOn July 15, 2021, Everi Holdings Inc. issued, at a price of par, $400 million in aggregate principal amount of 5.00% senior unsecured notes due 2029 (the “New Notes”). The New Notes were issued under an indenture dated July 15, 2021 by and among the Company and certain of Everi’s direct and indirect domestic subsidiaries, as guarantors (collectively the “Guarantors”) and Deutsche Bank Trust Company Americas, as trustee (the “Trustee”). The New Notes are fully and unconditionally guaranteed on a senior unsecured basis by the Guarantors. Interest on the New Notes accrues at a rate of 5.00% per annum and is payable semi-annually in arrears on each of January 15 and July 15 (the “Interest Payment Dates”), commencing on January 15, 2022. The Company will make each interest payment to the holders of record on each January 1 and July 1 immediately preceding the Interest Payment Dates. A portion of the filing date, we had not identified,proceeds from the issuance of the New Notes was used to redeem in full the 2017 Unsecured Notes, including accrued interest and the early redemption charges, and pay the transaction fees and expenses related to the issuance of the New Notes.

On August 3, 2021 (the “Closing Date”), Everi Holdings Inc., as borrower, entered into a new credit agreement with the lenders party thereto and Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender, and a letter of credit issuer, sole lead arranger and sole book manager (the “New Credit Facilities Agreement”). The New Credit Facilities Agreement provides for: (i) a $600 million, seven-year senior secured term loan facility due 2028 issued at 99.75% of par (the “New Term Loan”); and (ii) a $125 million five-year senior secured revolving credit facility due 2026 (the “New Revolver”), which was undrawn at the Closing Date, and together with the New Term Loan (the “New Credit Facilities”).

The interest rate per annum applicable to the New Credit Facilities will be, at the Company’s option, either the Eurodollar rate with a 0.50% LIBOR floor plus a margin of 2.50% or the base rate plus a margin of 1.50%.

The proceeds from the New Term Loan were not aware of, any subsequent events forused, together with the period.remaining proceeds from the New Notes and cash on hand, to: (i) prepay in full and terminate all commitments under our Term Loan Facility and Incremental Term Loan; (ii) redeem in full the 2017 Unsecured Notes; and (iii) pay the related transaction fees and expenses with respect to the aforementioned debt instruments.


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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
In this filing, we refer to: (i) our unaudited condensed consolidated financial statements and notes thereto as our “Financial Statements;” (ii) our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) as our “Statements of Operations;” (iii) our Unaudited Condensed Consolidated Balance Sheets as our “Balance Sheets;” and (iv) our Management’s Discussion and Analysis of Financial Condition and Results of Operations as our “Results of Operations.”
Cautionary Information Regarding Forward-Looking Statements
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations contains “forward-looking statements” as defined in the U.S. Private Securities Litigation Reform Act of 1995. In this context, forward-looking statements often address our expected future business and financial performance, and often contain words such as “goal,” “target,” “future,” “estimate,” “expect,” “anticipate,” “intend,” “aim to,” “can,” “could,” “plan,” “believe,” “seek,” “project,” “may,” “should,” “designed to,” or “will” and similar expressions to identify forward-looking statements. Examples of forward-looking statements include, among others, statements regarding trends, developments, and uncertainties impacting our business, as well as statements regarding expectationsexpectations: for the re-opening of casinos, including the related public health confidence and availability of discretionary spending income of casino patrons and our ability to withstand the current disruption,disruption; to further product innovation,innovations; to address customer needs in the new and evolving operating environment,environment; to regain revenue, earnings, and cash flow momentum, and to enhance shareholder value in the long-term. Forward-looking statements are subject to additional risks and uncertainties, including those set forth under the heading “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our current and periodic reports filed with the Securities and Exchange Commission (the “SEC”), including, without limitation, our Annual Report on Form 10-K for the year ended December 31, 2020 (the “Annual Report”), and are based on information available to us on the date hereof. Such risks and uncertainties could cause actual results to differ materially from those projected or assumed, including, but not limited to, the following: our ability to generate profits in the future and to create incremental value for shareholders; our ability to execute on mergers, acquisitions and/or strategic alliances, including our ability to integrate and operate such acquisitions or alliances consistent with our forecasts in order to achieve future growth; our ability to execute on key initiatives and deliver ongoing improvements; expectations regarding growth for the Company’s installed base and daily win per unit; expectations regarding placement fee arrangements; inaccuracies in underlying operating assumptions; the impact of the ongoing Coronavirus Disease 2019 (“COVID-19”) global pandemic on our business, operations and financial condition, including (i) actions taken by federal, state, tribal and municipal governmental and regulatory agencies to contain the COVID-19 public health emergency or mitigate its impact, (ii) the direct and indirect economic effects of COVID-19 and measures to contain it, including directives, orders or similar actions by federal, state, tribal and municipal governmental and regulatory agencies to regulate freedom of movement and business operations such as travel restrictions, border closures, business closures, limitations on public gatherings, quarantines and shelter-in-place orders as well as re-opening guidance related to capacity restrictions for casino operations, social distancing, hygiene and re-opening safety protocols, and (iii) potential adverse reactions or changes to employee relationships in response to the furlough and salary reduction actions taken in response to COVID-19; changes in global market, business, and regulatory conditions arising as a result of the COVID-19 global pandemic; our history of net losses and our ability to generate profits in the future; our substantial leverage and the related covenants that restrict our operations; our ability to generate sufficient cash to service all of our indebtedness, fund working capital, and capital expenditures; our ability to withstand unanticipated impacts of a pandemic outbreak of uncertain duration; our ability to withstand the loss of revenue during the closure of our customers’ facilities; our ability to maintain our current customers; expectations regarding customers’ preferences and demands for future product and service offerings; the overall growth of the gaming industry, if any; our ability to replace revenue associated with terminated contracts; margin degradation from contract renewals; our ability to comply with the Europay, MasterCard, and Visa global standard for cards equipped with security chip technology; our ability to successfully introduce new products and services, including third-party licensed content; gaming establishment and patron preferences; failure to control product development costs and create successful new products; anticipated sales performance; our ability to prevent, mitigate, or timely recover from cybersecurity breaches, attacks, and compromises; national and international economic and industry conditions; changes in gaming regulatory, card association, and statutory requirements; regulatory and licensing difficulties, competitive pressures and changes in the competitive environment; operational limitations; gaming market contraction; changes to tax laws; uncertainty of litigation outcomes; interest rate fluctuations; business prospects; unanticipated expenses or capital needs; technological obsolescence and our ability to adapt to evolving technologies; our ability to comply with our debt covenants and service outstanding debt; employee turnover; and other statements that are not historical facts. If any of these assumptions prove to be incorrect, the results contemplated by the forward-looking statements regarding our future results of operations are unlikely to be realized.
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These cautionary statements qualify our forward-looking statements, and you are cautioned not to place undue reliance on such forward-looking statements. Any forward-looking statement contained herein speaks only as of the date on which it is made, and we do not intend, and assume no obligation, to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.
This Quarterly Report on Form 10-Q should be read in conjunction with our most recent Annual Report and the information included in our other press releases, reports, and other filings with the SEC. Understanding the information contained in these filings is important in order to fully understand our reported financial results and our business outlook for future periods.
Overview
Everi is a leading supplier of imaginative entertainment and trusted technology solutions for the casino and digital gaming industry. Everi’s mission is to transformlead the casino floorgaming industry through innovative gamingthe power of people, imagination and financial technology and loyalty solutions.technology. With a focus on both land-basedplayer engagement and digital gaming operators and players,helping casino customers operate more efficiently, the Company develops entertaining gamesgame content and gaming machines, gaming systems and services that facilitate memorable player experiences,for land-based and iGaming operators. The Company is also a preeminent and comprehensive provider of trusted financial technology solutions that power the casino floor while improving operational efficiencies and fulfilling regulatory compliance requirements, including products and services that offer convenient and secure cash and cashless-basedcashless financial transactions, self-service player loyalty tools and applications, and regulatory and intelligence software and other intuitive solutions that improve casino operational efficiencies and fulfill regulatory compliance requirements.software.
Everi reports its financial performance, and organizes and manages its operations, across the following two business segments: (i) Games;Games and (ii) FinTech.
Everi Games provides gaming operators with gaming technology products and services, including: (i) gaming machines, primarily comprising Class II and Class III slot machines placed under participation or fixed-fee lease arrangements or sold to casino customers; (ii) providing and maintaining the central determinant systems for the video lottery terminals (“VLTs”) installed in the State of New York and similar technology in certain tribal jurisdictions; (iii) business-to-business (“B2B”) and business-to-consumer (“B2C”) digital online gaming activities.
Everi FinTech provides gaming operators with financial technology products and services, including: (i)financial access and deposit-based services supporting digital, cashless and equipment that facilitate casino patron’sphysical cash options across mobile, assisted and self-service channels along with related loyalty and marketing tools, and other information-related products and services. In addition, we provide an end-to-end security suite to protect against cyber-related attacks and maintain the necessary secured environments to maintain compliance with applicable regulatory requirements. These solutions include: access to cash and cashless funding at gaming facilities via Automated Teller Machine (“ATM”) debit withdrawals, credit card financial access transactions, and point-of-salepoint of sale (“POS”) debit card purchasepurchases at casino cages, kiosk and financial access transactions; (ii)mobile POS devices; federally insured deposit accounts for the CashClub Wallet, check warranty services, self-service ATMs and fully integrated kiosk and maintenance services; (iii) self-service loyalty enrollmenttools and marketing equipment, including promotion management software and tools; (iv) software and services that improve credit decision making, automate cashier operations, and enhance patron marketing activities for gaming establishments; (v) equipment that provides financial access and other cash handling efficiency-related services; and (vi)software; compliance, audit, and data solutions.software; casino credit data and reporting services; marketing and promotional offering subscription-based services; and other ancillary offerings.
With respect to our FinTech business, we have made the following updates to certain of our financial statement descriptions, where applicable: (i) “Cash access services” has become “Financial access services;” (ii) “ATM” has been renamed “Funds dispensed;” (iii) “Equipment” has been changed to “Hardware;” and (iv) “Information services and other” has been revised to “Software and other.” These naming convention changes better represent how our business has evolved.
Impact of the COVID-19 Pandemic
The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, temporarily lowered equity market valuations, created significant volatility in the financial markets, increased unemployment levels, and caused temporary, and in certain cases, permanent closures of many businesses. The gaming industry was not immune to these factors as our casino customers closed their gaming establishments in the first quarter of 2020, and as a result, our operations experienced significant disruptions in the first three quarters of 2020. At the immediate onset of the COVID-19 pandemic, we were affected by various measures, including, but not limited to: the institution of social distancing and sheltering-in-place requirements in many states andand communities where we operate, which significantly impacted demand for our products and services, and resulted in office closures, the furlough of a majority of our employees, the implementation of temporary base salary reductions for our employees and the implementation of a work-from-home policy.
Since the onset of COVID-19, we have implemented measures to mitigate our exposure throughout the global pandemic. While there may be further uncertainty facing our customers as a result of COVID-19, we continue to evaluate our business strategies and the impacts of the global pandemic on our results of operations and financial condition and make business decisions to mitigate further risk. It is unclear when, and if, customer volumes will consistently return to pre-COVID levels, the extent a
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resurgence of COVID-19 could result in the further or re-closure of casinos by federal, state, tribal or municipal governments and regulatory agencies or by the casino operators themselves in an effort to contain the COVID-19 global pandemic or mitigate its impact and the impact of vaccines on these matters; however, we continue to monitor the impacts of the global pandemic and make adjustments to our business, accordingly.
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Industry conditions have improved as many of the casino properties that again temporarily closed operations in late 2020 began reopening in the first quarter of 2021. As of March 31,June 30, 2021, approximately 5%fewer than 2% of casinos in the United States remained closed, according to the American Gaming Association.our estimates. Our revenues, cash flows, and liquidity improved duringfor the second quarter of 2021 exceeded the second quarter of 2020, which was significantly impacted by the effects of COVID-19, and increased compared to the pre-pandemic period of the second quarter of 2019, as well as on a sequential basis to the first quarter of 2021 as compared to the prior year on a sequential basis.2021. At the onset of the pandemic, our customers implemented protocols intended to protect their patrons and guests from potential COVID-19 exposure and re-establish customer confidence in the gaming and hospitality industry. These measures included enhanced sanitization, limitations on public gathering and casino capacity, patron social distancing requirements, limitations on casino operations and amenities, of which have limited the number of patrons that are able or who desire to attend these venues. This has also impacted the pace at which demand for our products and services rebounds.
WeWith some limitations still in effect, we expect that demand for our products and services will continue to be tempered in the short-term, to the extent gaming activity decreases at our customers’ locations or fails to increase at expected rates return to pre-pandemic levels and to the extent our customers decide to restrict their capital spending as a result of uncertainty in the industry, or otherwise. As a result, we continue to monitor and manage liquidity levels and we may, from time to time, evaluate available capital resource alternatives on acceptable terms to provide additional financial flexibility.
The impact of the COVID-19 pandemic also exacerbates the risks disclosed in ourthe Annual Report, including, but not limited to: our ability to comply with the terms of our indebtedness,indebtedness; our ability to generate revenues, earn profits and maintain adequate liquidity,liquidity; our ability to service existing and attract new customers and maintain our overall competitiveness in the market,market; the potential for significant fluctuations in demand for our services,services; overall trends in the gaming industry impacting our business,business; and potential volatility in our stock price, among other consequences such as cybersecurity exposure.
Additional Items Impacting Comparability of Results of Operations
Our financial statements included in this report reflect the following additional item impacting comparability of results of operations for the three months ended March 31, 2021, exclusive of the impact of COVID-19:
During the first quarter of 2020, we completed a partial redemption payment of approximately $84.5 million of aggregate principal with respect to the 7.50% Senior Unsecured Notes due 2025 previously issued in December 2017 (the “2017 Unsecured Notes”) and an open market repurchase of approximately $5.1 million of aggregate principal with respect to the 2017 Unsecured Notes. The total outstanding principal balance of the 2017 Unsecured Notes following the redemption and repurchase transactions was approximately $285.4 million. We incurred a loss on extinguishment of debt of approximately $7.4 million, which consisted of a $6.4 million redemption premium related to the satisfaction and redemption of a portion of the 2017 Unsecured Notes, and non-cash charges for the accelerated amortization of debt issuance costs of approximately $1.1 million.
As a result of these events, together with the impacts of COVID-19, our results of operations and earnings per share in the periods covered by our Financial Statements may not be directly comparable.
Trends and Developments Impacting our Business
In addition to the factors discussed above and the information below, we refer to Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Trends and Developments Impacting our Business” in our Annual Report, which is incorporated herein by reference.
At June 30, 2021, our U.S. federal and states operating businesses had deferred tax asset valuation allowances of $64.5 million. The deferred tax assets are reviewed on a quarterly basis and based on the analysis at June 30, 2021, we continue to maintain a full valuation allowance in these jurisdictions. The significant positive evidence in our analysis includes: improvements in profitability, product mix, capital levels, credit metrics and a stabilizing economy. The most significant negative evidence continues to be a three-year cumulative loss position. As of June 30, 2021, we believe the negative evidence continues to outweigh the positive evidence. However, to the extent we continue to generate profit and our 2021 and future longer-term forecasts show sustained profitability, our conclusion regarding the need for full valuation allowances could change, leading to the reversal of a significant portion of our valuation allowances within the next 12 months. To the extent this materializes, we will record a significant tax benefit reflecting the reversal, which could result in a lower or negative effective tax rate for both the quarter and full year in which the adjustment occurs.
Operating Segments
We report our financial performance based on two operating segments: (i) Games and (ii) FinTech. For additional information on our segments, see “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” and “Note 18 — Segment Information” included in Part I, Item 1: Financial Statements of this Quarterly Report on Form 10-Q.
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Results of Operations
Three months ended March 31,June 30, 2021 compared to three months ended March 31,June 30, 2020
The following table presents our Results of Operations as reported for the three months ended March 31,June 30, 2021 compared to the three months ended March 31,June 30, 2020 (amounts in thousands)*: 
Three Months Ended Three Months Ended
March 31, 2021March 31, 20202021 vs 2020 June 30, 2021June 30, 20202021 vs 2020
$%$%$% $%$%$%
RevenuesRevenues      Revenues      
Games revenuesGames revenues      Games revenues      
Gaming operationsGaming operations$58,141 42 %$45,686 41 %$12,455 27 %Gaming operations$73,220 42 %$13,859 36 %$59,361 428 %
Gaming equipment and systemsGaming equipment and systems17,988 13 %11,583 10 %6,405 55 %Gaming equipment and systems26,090 15 %6,983 18 %19,107 274 %
Gaming otherGaming other22 — %21 — %%Gaming other27 — %11 — %16 145 %
Games total revenuesGames total revenues76,151 55 %57,290 51 %18,861 33 %Games total revenues99,337 58 %20,853 54 %78,484 376 %
FinTech revenuesFinTech revenues      FinTech revenues      
Financial access servicesFinancial access services38,712 28 %36,973 32 %1,739 %Financial access services44,840 26 %10,034 26 %34,806 347 %
Software and otherSoftware and other17,246 12 %12,694 11 %4,552 36 %Software and other15,604 %4,424 11 %11,180 253 %
HardwareHardware7,004 %6,351 %653 10 %Hardware12,801 %3,404 %9,397 276 %
FinTech total revenuesFinTech total revenues62,962 45 %56,018 49 %6,944 12 %FinTech total revenues73,245 42 %17,862 46 %55,383 310 %
Total revenuesTotal revenues139,113 100 %113,308 100 %25,805 23 %Total revenues172,582 100 %38,715 100 %133,867 346 %
Costs and expensesCosts and expenses      Costs and expenses      
Games cost of revenues(1)
Games cost of revenues(1)
     
Games cost of revenues(1)
     
Gaming operationsGaming operations4,759 %4,545 %214 %Gaming operations5,342 %1,681 %3,661 218 %
Gaming equipment and systemsGaming equipment and systems10,307 %6,824 %3,483 51 %Gaming equipment and systems15,248 %4,071 11 %11,177 275 %
Gaming otherGaming other— — %456 %(456)(100)%
Games total cost of revenuesGames total cost of revenues15,066 11 %11,369 10 %3,697 33 %Games total cost of revenues20,590 12 %6,208 16 %14,382 232 %
FinTech cost of revenues(1)
FinTech cost of revenues(1)
      
FinTech cost of revenues(1)
      
Financial access servicesFinancial access services1,473 %3,555 %(2,082)(59)%Financial access services1,560 %511 %1,049 205 %
Software and otherSoftware and other1,004 %873 %131 15 %Software and other1,129 %324 %805 248 %
HardwareHardware4,028 %3,891 %137 %Hardware7,670 %2,014 %5,656 281 %
FinTech total cost of revenuesFinTech total cost of revenues6,505 %8,319 %(1,814)(22)%FinTech total cost of revenues10,359 %2,849 %7,510 264 %
Operating expensesOperating expenses38,043 27 %39,272 36 %(1,229)(3)%Operating expenses48,178 28 %41,603 107 %6,575 16 %
Research and developmentResearch and development8,413 %8,355 %58 %Research and development8,766 %5,193 13 %3,573 69 %
DepreciationDepreciation16,177 12 %16,243 14 %(66)— %Depreciation15,931 %16,294 42 %(363)(2)%
AmortizationAmortization14,715 10 %19,324 17 %(4,609)(24)%Amortization14,369 %19,295 50 %(4,926)(26)%
Total costs and expensesTotal costs and expenses98,919 71 %102,882 91 %(3,963)(4)%Total costs and expenses118,193 68 %91,442 236 %26,751 29 %
Operating income40,194 29 %10,426 %29,768 286 %
Operating income (loss)Operating income (loss)54,389 32 %(52,727)(136)%107,116 203 %
Other expensesOther expenses      Other expenses      
Interest expense, net of interest incomeInterest expense, net of interest income18,471 13 %17,499 15 %972 %Interest expense, net of interest income17,760 10 %19,822 51 %(2,062)(10)%
Loss on extinguishment of debtLoss on extinguishment of debt— — %7,378 %(7,378)(100)%Loss on extinguishment of debt— — %80 — %(80)(100)%
Total other expensesTotal other expenses18,471 13 %24,877 22 %(6,406)(26)%Total other expenses17,760 10 %19,902 51 %(2,142)(11)%
Income (loss) before income taxIncome (loss) before income tax21,723 16 %(14,451)(13)%36,174 (250)%Income (loss) before income tax36,629 21 %(72,629)(188)%109,258 150 %
(1) Exclusive of depreciation and amortization.
* Rounding may cause variances.
31


Three Months EndedThree Months Ended
March 31, 2021March 31, 20202021 vs 2020June 30, 2021June 30, 20202021 vs 2020
$%$%$%$%$%$%
Income tax provision (benefit)Income tax provision (benefit)1,189 %(997)(1)%2,186 (219)%Income tax provision (benefit)415 — %(4,148)(11)%4,563 (110)%
Net income (loss)Net income (loss)$20,534 15 %$(13,454)(12)%$33,988 (253)%Net income (loss)$36,214 21 %$(68,481)(177)%$104,695 153 %
* Rounding may cause variances.
We experiencedcontinued to experience a certain level of recovery from the global pandemic for the three months ended June 30, 2021, and as a result, our revenues, costs and expenses were stronger than expected in the current year period, as compared to the same period in the prior year, which were negatively impacted at the onset of COVID-19. There were approximately 5%As of June 30, 2021, fewer than 2% of casinos in the United States that remained closed, as of March 31, 2021, according to the American Gaming Association.our estimates.
Revenues
Total revenues increased by approximately $25.8$133.9 million, or 23%346%, to approximately $139.1$172.6 million for the three months ended March 31,June 30, 2021, as compared to the same period in the prior year. This was primarily due to the higher Games and FinTech revenues described below.
Games revenues increased by approximately $18.9$78.5 million, or 33%376%, to approximately $76.2$99.3 million for the three months ended March 31,June 30, 2021, as compared to the same period in the prior year. This was primarily due to contributions from our gaming operations revenues that included: (i) an increase in both the total number of units in our installed base and the average daily win per unit, particularly associated with a greater mix of premium units from our gaming operations revenues. In addition, we hadunits; (ii) an increase in bothour New York Lottery results as business reopened in late 2020 and operating restrictions to mitigate the impact of COVID-19 were reduced; and (iii) greater B2B digital and interactive results as we began to provide our services to new markets. In addition, an increase in the number of machines sold and thewith a consistent average selling price per unit from ourdrove higher gaming equipment revenues.
FinTech revenues increased by approximately $6.9$55.4 million, or 12%310%, to approximately $63.0$73.2 million for the three months ended March 31,June 30, 2021, as compared to the same period in the prior year. This was primarily due to increasedcontributions that included: (i) an increase in both transaction and dollar volumes in base, new and renewed business from our financial access services revenues; (ii) higher loyalty software sales and support solutions and additional compliance software sales and support solutions from our software and other revenuesrevenues; and (iii) an increase in both our kiosk equipment sales with a higher transactionaverage selling price per unit and dollar volumesour loyalty equipment sales with a consistent average selling price per unit from our financial access serviceshardware revenues.
Costs and Expenses
Total costs and expenses decreasedincreased by approximately $4.0$26.8 million, or 4%29%, to approximately $98.9118.2 million for the three months ended March 31, 2021, as compared to the same period in the prior year. Total costs decreased primarily due to our FinTech cost of revenues that decreased by approximately $1.8 million, or 22%, to approximately $6.5 million for the three months ended March 31, 2021, as compared to the same period in the prior year associated with improved margin performance, most notably from our check warranty solutions, partially offset by a proportional increase in the variable costs as a result of the additional loyalty solutions from our software and other revenues and higher check warranty transaction and dollar volumes from our financial access services revenues. The decrease in total costs and expenses were also partially offset by our Games cost of revenues that increased by approximately $3.7 million, or 33%, to approximately $15.1 million for the three months ended March 31, 2021, as compared to the same period in the prior year associated with the additional variable costs from the higher sale of machines included in our gaming and equipment systems cost of revenues as a result of the increase in the sale of machines.
Operating expenses decreased by approximately $1.2 million, or 3%, to approximately $38.0 million for the three months ended March 31,June 30, 2021, as compared to the same period in the prior year. This was primarily due to a recoveryhigher Games and FinTech costs and expenses described below.
Games cost of a disputed payment associated with the Fair and Accurate Credit Transactions Act legal matter received from an insurance carrier of approximately $1.9 million. This recovery was offsetrevenues increased by approximately $0.8$14.4 million, of additional legal fees relatedor 232%, to the settlement and collection of this recovery for our FinTech segment.
Research and development expenses of approximately $8.4$20.6 million were relatively consistent for the three months ended March 31, 2021, as compared to the same period in the prior year.
Depreciation expenses of approximately $16.2 million were relatively consistent for the three months ended March 31, 2021, as compared to the same period in the prior year.
Amortization expense decreased by approximately $4.6 million, or 24%, to approximately $14.7 million for the three months ended March 31,June 30, 2021, as compared to the same period in the prior year. This was primarily due to the additional variable costs associated with the higher unit sales from our gaming equipment and systems revenues.
FinTech cost of revenue increased by approximately $7.5 million, or 264%, to approximately $10.4 million for the three months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to higher unit sales from our hardware revenues.
Operating expenses increased by approximately $6.6 million, or 16%, to approximately $48.2 million for the three months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to higher payroll and related expenses to support our Games and FinTech businesses. In addition, legal fees increased due to ongoing matters from our FinTech segment.
Research and development expenses increased by approximately $3.6 million, or 69%, to approximately $8.8 million for the three months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to higher payroll and related expenses, consulting fees, certification charges and testing costs from our Games and FinTech segments.
Depreciation expenses of approximately $15.9 million were relatively consistent for the three months ended June 30, 2021, as compared to the same period in the prior year.
32


Amortization expense decreased by approximately $4.9 million, or 26%, to approximately $14.4 million for the three months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to certain intangible assets recorded in connection with the acquisition of the Games business being fully amortized.
32


Primarily as a result of the factors described above, our operating income increased by approximately $29.8$107.1 million, or 286%203%, as compared to the same period in the prior year. The operating income margin was 29%32% for the three months ended March 31,June 30, 2021 compared to 9%an operating loss margin of 136% for the same period in the prior year.
Interest expense, net of interest income, increaseddecreased by approximately $1.0$2.1 million, or 6%10%, to approximately $18.5$17.8 million for the three months ended March 31,June 30, 2021, as compared to the same period in the prior year. This was primarily due to: (i) the debt issuance costs incurred in connection with the Fifth Amendment to the existing Credit Agreement in the first quarter of 2021; (ii) the amortization of debt issuance costs incurred in connection with the Fourth Amendment to the existing Credit Agreement and entering into the Incremental Term Loan Credit Agreement in the second quarter of 2020; (iii) the additional Incremental Term Loan debt incurred with less favorable variable interest rates in effect; (iv) the accretion of interest related to the acquisition of certain assets from Atrient and Micro Gaming Technologies, Inc. in the prior year; and (iv) a reduction in interest income earned. The increase in interest expense, net of interest income, was partially offset by lower debt balances and more favorable variable interest rates in effect for certain of our debt instruments and reductions toa reduction in the interest rateLIBOR floor on our First Lienour Term Loan Facility as a result of a repricing transactions.transaction in February 2021.
Loss on extinguishment of debt
The income tax provision was approximately $7.4$0.4 million for the three months ended March 31, 2020 as a result of the redemption and repurchase transactions related to the 2017 Unsecured Notes.
The income tax provision was $1.2 million for the three months ended March 31,June 30, 2021, as compared to an income tax benefit of $1.0$4.1 million for the same period in the prior year. The income tax provision reflected an effective income tax rate of 5.5%1.1% for the three months ended March 31,June 30, 2021, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance due to book income during the period, and the benefit from both stock option exercises and from a research credit.exercises. The income tax benefit reflected an effective income tax rate of 6.9%5.7% for the same period in the prior year, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to book loss incurred during the period, partially offset by certain indefinite lived deferred tax assets that can be offset against our indefinite lived deferred tax liabilities.
Primarily as a result of the factors described above, we had net income of approximately $20.5$36.2 million for the three months ended March 31,June 30, 2021. We had a net loss of approximately $13.5$68.5 million for the three months ended March 31,June 30, 2020.

33


Results of Operations
Six months ended June 30, 2021 compared to six months ended June 30, 2020
The following table presents our Results of Operations as reported for the six months ended June 30, 2021 compared to the six months ended June 30, 2020 (amounts in thousands)*: 
 Six months ended
 June 30, 2021June 30, 20202021 vs 2020
 $%$%$%
Revenues      
Games revenues      
Gaming operations$131,361 42 %$59,545 39 %$71,816 121 %
Gaming equipment and systems44,078 14 %18,566 12 %25,512 137 %
Gaming other49 — %32 — %17 53 %
Games total revenues175,488 56 %78,143 51 %97,345 125 %
FinTech revenues    
Financial access services83,552 27 %47,007 31 %36,545 78 %
Software and other32,850 11 %17,118 11 %15,732 92 %
Hardware19,805 %9,756 %10,049 103 %
FinTech total revenues136,207 44 %73,881 49 %62,326 84 %
Total revenues311,695 100 %152,024 100 %159,671 105 %
Costs and expenses    
Games cost of revenues(1)
   
Gaming operations10,101 %6,226 %3,875 62 %
Gaming equipment and systems25,555 %10,895 %14,660 135 %
Gaming other— — %456 — %(456)(100)%
Games total cost of revenues35,656 11 %17,577 12 %18,079 103 %
FinTech cost of revenues(1)
    
Financial access services3,033 %4,066 %(1,033)(25)%
Software and other2,133 %1,198 %935 78 %
Hardware11,698 %5,904 %5,794 98 %
FinTech total cost of revenues16,864 %11,168 %5,696 51 %
Operating expenses86,221 28 %80,501 53 %5,720 %
Research and development17,179 %13,924 %3,255 23 %
Depreciation32,108 10 %32,537 21 %(429)(1)%
Amortization29,084 %38,619 25 %(9,535)(25)%
Total costs and expenses217,112 70 %194,326 128 %22,786 12 %
Operating income94,583 30 %(42,302)(28)%136,885 324 %
Other expenses    
Interest expense, net of interest income36,231 12 %37,321 25 %(1,090)(3)%
Loss on extinguishment of debt— — %7,457 %(7,457)(100)%
Total other expenses36,231 12 %44,778 29 %(8,547)(19)%
Income (loss) before income tax58,352 19 %(87,080)(57)%145,432 167 %
(1) Exclusive of depreciation and amortization.
* Rounding may cause variances.
34


Six months ended
June 30, 2021June 30, 20202021 vs 2020
$%$%$%
Income tax provision (benefit)1,604 %(5,145)(3)%6,749 (131)%
Net income (loss)$56,748 18 %$(81,935)(54)%$138,683 169 %
* Rounding may cause variances.
We continued to experience a certain level of recovery from the global pandemic for the six months ended June 30, 2021, and as a result, our revenues, costs and expenses were stronger than expected in the current year period, as compared to the same period in the prior year, which were negatively impacted at the onset of COVID-19. As of June 30, 2021, fewer than 2% of casinos in the United States remained closed, according to our estimates.
Revenues
Total revenues increased by approximately $159.7 million, or 105%, to approximately $311.7 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to the higher Games and FinTech revenues described below.
Games revenues increased by approximately $97.3 million, or 125%, to approximately $175.5 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to contributions from our gaming operations revenues that included: (i) an increase in both the total number of units in our installed base and the average daily win per unit, particularly associated with a greater mix of premium units; (ii) an increase in our New York Lottery results as business reopened in late 2020 and operating restrictions to mitigate the impact of COVID-19 were reduced; and (iii) greater B2B digital and interactive results as we began to provide our services to new markets. In addition, we had an increase in the number of machines sold with a higher average selling price per unit from our gaming equipment revenues.
FinTech revenues increased by approximately $62.3 million, or 84%, to approximately $136.2 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to contributions that included: (i) an increase in both transaction and dollar volumes in base, new and renewed business from our financial access services revenues; (ii) higher loyalty software sales and support solutions and additional compliance software sales and support solutions from our software and other revenues; and (iii) an increase in both our kiosk equipment sales with a higher average selling price per unit and our loyalty equipment sales with a consistent average selling price per unit from our hardware revenues.
Costs and Expenses
Total costs and expenses increased by approximately $22.8 million, or 12%, to approximately $217.1 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to higher Games and FinTech costs and expenses, described below.
Games cost of revenues increased by approximately $18.1 million, or 103%, to approximately $35.7 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to the additional variable costs associated with the higher unit sales from our gaming equipment and systems revenues.
FinTech cost of revenue increased by approximately $5.7 million, or 51%, to approximately $16.9 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to the additional variable costs associated with the higher unit sales from our hardware revenues, partially offset by improved margin performance, most notably from our check warranty solutions from our financial access services.
Operating expenses increased by approximately $5.7 million, or 7%, to approximately $86.2 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to higher payroll and related expenses to support our Games and FinTech business. This was partially offset by the recovery of a settlement from a dispute with an insurance carrier for a payment associated with the Fair and Accurate Credit Transactions Act legal matter of approximately $1.9 million, which was offset by approximately $0.8 million of additional legal fees related to the settlement and collection of this recovery for our FinTech segment.
Research and development expenses increased by approximately $3.3 million, or 23%, to approximately $17.2 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to higher payroll and related expenses, consulting fees, certification charges and testing costs from our Games and FinTech segments.
35


Depreciation expenses of approximately $32.1 million were relatively consistent for the six months ended June 30, 2021, as compared to the same period in the prior year.
Amortization expense decreased by approximately $9.5 million, or 25%, to approximately $29.1 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to certain intangible assets recorded in connection with the acquisition of the Games business being fully amortized.
Primarily as a result of the factors described above, our operating income increased by approximately $136.9 million, or 324%, as compared to the same period in the prior year. The operating income margin was 30% for the six months ended June 30, 2021 compared to an operating loss margin of 28% for the same period in the prior year.
Interest expense, net of interest income, decreased by approximately $1.1 million, or 3%, to approximately $36.2 million for the six months ended June 30, 2021, as compared to the same period in the prior year. This was primarily due to lower debt balances and more favorable variable interest rates in effect for certain of our debt instruments and a reduction in the LIBOR floor on our Term Loan Facility as a result of a repricing transaction in February 2021.
Loss on extinguishment of debt was approximately $7.5 million for the six months ended June 30, 2020 as a result of the redemption and repurchase transactions related to the 2017 Unsecured Notes.
The income tax provision was $1.6 million for the six months ended June 30, 2021, as compared to an income tax benefit of $5.1 million for the same period in the prior year. The income tax provision reflected an effective income tax rate of 2.7% for the six months ended June 30, 2021, which was less than the statutory federal rate of 21.0%, primarily due to a decrease in our valuation allowance due to book income during the period, and the benefit from stock option exercises. The income tax benefit reflected an effective income tax rate of 5.9% for the same period in the prior year, which was less than the statutory federal rate of 21.0%, primarily due to an increase in our valuation allowance due to the book loss incurred during the period, partially offset by certain indefinite lived deferred tax assets that can be offset against our indefinite lived deferred tax liabilities.
Primarily as a result of the factors described above, we had net income of approximately $56.7 million for the six months ended June 30, 2021. We had a net loss of approximately $81.9 million for the six months ended June 30, 2020.
Critical Accounting Policies
The preparation of our financial statements in conformity with U.S. generally accepted accounting principles (“GAAP”) requires us to make estimates and assumptions that affect our reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent assets and liabilities in our Financial Statements. The SEC has defined critical accounting policies as the ones that are most important to the portrayal of the financial condition and results of operations, and which require management to make its most difficult and subjective judgments, often as a result of the need to make estimates about matters that are inherently uncertain.
3336


Recent Accounting Guidance
For a description of our recently adopted accounting guidance and recent accounting guidance not yet adopted, see “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies — Recent Accounting Guidance” included in Part I, Item 1: Financial Statements of this Quarterly Report on Form 10-Q.
Liquidity and Capital Resources
Overview
The following table presents an unaudited reconciliation of cash and cash equivalents per GAAP to net cash position and net cash available (in thousands): 
 At March 31,At December 31 June 30,At December 31
20212020 20212020
Balance sheet dataBalance sheet dataBalance sheet data
Total assetsTotal assets$1,539,814 $1,477,179 Total assets$1,565,515 $1,477,179 
Total borrowingsTotal borrowings1,130,065 1,129,253 Total borrowings$1,130,877 $1,129,253 
Total stockholders’ equity (deficit)Total stockholders’ equity (deficit)17,532 (7,898)Total stockholders’ equity (deficit)$57,500 $(7,898)
Cash availableCash available  Cash available  
Cash and cash equivalentsCash and cash equivalents$335,133 $251,706 Cash and cash equivalents$340,361 $251,706 
Settlement receivablesSettlement receivables45,822 60,652 Settlement receivables50,111 60,652 
Settlement liabilitiesSettlement liabilities(198,316)(173,211)Settlement liabilities(193,893)(173,211)
Net cash position(1)
Net cash position(1)
182,639 139,147 
Net cash position(1)
196,579 139,147 
Undrawn revolving credit facilityUndrawn revolving credit facility35,000 35,000 Undrawn revolving credit facility35,000 35,000 
Net cash available(1)
Net cash available(1)
$217,639 $174,147 
Net cash available(1)
$231,579 $174,147 
(1)  Non-GAAP measure. In order to enhance investor understanding of our cash balance, we are providing in this Quarterly Report on Form 10-Q Net Cash Position and Net Cash Available, which are not measures of our financial performance or position under GAAP. Accordingly, these measures should not be considered in isolation or as a substitute for GAAP measures, and should be read in conjunction with our balance sheets prepared in accordance with GAAP. We define our (i) Net Cash Position as cash and cash equivalents plus settlement receivables less settlement liabilities; and (ii) Net Cash Available as Net Cash Position plus undrawn amounts available under our Revolving Credit Facility. Our Net Cash Position and Net Cash Available change substantially based upon the timing of our receipt of funds for settlement receivables and payments we make to customers for our settlement liabilities. We present these non-GAAP measures as we monitor these amounts in connection with forecasting of cash flows and future cash requirements, both on a short-term and long-term basis.
Cash Resources
As of March 31,June 30, 2021, our cash balance, cash flows, and line of credit are expected to be sufficient to meet our recurring operating commitments and to fund our planned capital expenditures on both a short- and long-term basis. Cash and cash equivalents at March 31,June 30, 2021 included cash in non-U.S. jurisdictions of approximately $11.5$16.2 million. Generally, these funds are available for operating and investment purposes within the jurisdiction in which they reside, and we may from time to time consider repatriating these foreign funds to the United States, subject to potential withholding tax obligations, based on operating requirements.
We expect that cash provided by operating activities will also be sufficient for our operating and debt servicing needs during the foreseeable future on both a short- and long-term basis. In addition, we have sufficient borrowings available under our senior secured revolving credit facilityRevolving Credit Facility to meet further funding requirements. We monitor the financial strength of our lenders on an ongoing basis using publicly available information. Based upon available information, we believe our lenders should be able to honor their commitments under the Credit Agreement (defined in “Note 12 — Long-term Debt”).
3437


Sources and Uses of Cash
The following table presents a summary of our cash flow activity (in thousands):
Three Months Ended March 31,$ Change Six Months Ended June 30,$ Change
202120202021 vs 2020 202120202021 vs 2020
Cash flow activitiesCash flow activities   Cash flow activities   
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities$111,606 $(130,836)$242,442 Net cash provided by (used in) operating activities$163,518 $(38,410)$201,928 
Net cash used in investing activitiesNet cash used in investing activities(29,955)(33,062)3,107 Net cash used in investing activities(64,215)(45,923)(18,292)
Net cash provided by (used in) financing activities1,799 (73,010)74,809 
Net cash (used in) provided by financing activitiesNet cash (used in) provided by financing activities(10,409)47,277 (57,686)
Effect of exchange rates on cash and cash equivalentsEffect of exchange rates on cash and cash equivalents(120)(2,592)2,472 Effect of exchange rates on cash and cash equivalents67 (1,732)1,799 
Cash, cash equivalents and restricted cashCash, cash equivalents and restricted cash   Cash, cash equivalents and restricted cash   
Net increase (decrease) for the periodNet increase (decrease) for the period83,330 (239,500)322,830 Net increase (decrease) for the period88,961 (38,788)127,749 
Balance, beginning of the periodBalance, beginning of the period252,349 296,610 (44,261)Balance, beginning of the period252,349 296,610 (44,261)
Balance, end of the periodBalance, end of the period$335,679 $57,110 $278,569 Balance, end of the period$341,310 $257,822 $83,488 
Cash flows provided by operating activities increased by approximately $242.4$201.9 million for the threesix months ended March 31,June 30, 2021, as compared to the same period in the prior year. This was primarily attributable to net income earned as well asand changes in working capital most notably associated with settlement receivables and liabilities from our FinTech segment.
Cash flows used in investing activities decreasedincreased by approximately $3.1$18.3 million for the threesix months ended March 31,June 30, 2021, as compared to the same period in the prior year. This was primarily attributable to a decreasean increase in capital expenditures in our Games and FinTech segment. In addition, this was related to acquisition-related payments.
Cash flows provided byused in financing activities increased by approximately $74.8$57.7 million for the threesix months ended March 31,June 30, 2021, as compared to the same period in the prior year. This was primarily attributable to the activities in connection with our debt related transactions that occurred only in the prior year period, as well as final earnout payment made during the current period with respect to debt related transactions.the Atrient transaction.
Long-Term Debt
For additional information regarding our credit agreement and other debt as well as interest rate risk refer to Part I, Item 3: Quantitative and Qualitative Disclosures About Market Risk, “Note 12 — Long-Term Debt” in Part I, Item 1: Financial Statements.
Contractual Obligations
There were no material changes to our commitments under contractual obligations as compared to those disclosed in our Annual Report, other than an increase to certain purchase obligations of approximately $16.5$15.3 million from those disclosed in our Annual Report and obligations discussed in “Note 3 — Leases,, Note 4Business Combinations,, and “Note 12 — Long-Term Debt” in Part I, Item 1: Financial Statements. We expect that cash provided by operating activities will be sufficient to meet such obligations during the foreseeable future.
We are involved in various legal proceedings in the ordinary course of our business. While we believe resolution of the claims brought against us, both individually and in aggregate, will not have a material adverse impact on our financial condition or results of operations, litigation of this nature is inherently unpredictable. Our views on these legal proceedings, including those described in “Note 13 — Commitments and Contingencies” in Part I, Item 1: Financial Statements, may change in the future. We intend to vigorously defend against these actions, and ultimately believe we should prevail.
3538


Off-Balance Sheet Arrangements
We have commercial arrangements with third-party vendors to provide cash for certain of our fund dispensing devices. For the use of these funds, we pay a usage fee on either the average daily balance of funds utilized multiplied by a contractually defined usage rate or the amounts supplied multiplied by a contractually defined usage rate. These fund usage fees, reflected as interest expense within the Statements of Operations, were approximately $0.7$0.9 million and $1.5$1.6 million for the three and six months ended March 31,June 30, 2021, respectively, and approximately $0.2 million and $1.7 million for the three and six months ended June 30, 2020, respectively. The fund usage fees were significantly lower in the current reporting period as compared to the same period in the prior year as a result of a reduction in the target federal funds rate, on which the fund usage fees were determined. We are exposed to interest rate risk to the extent that the target federal funds rate increases.
Under these agreements, the currency supplied by third-party vendors remains their sole property until the funds are dispensed. As these funds are not our assets, supplied cash is not reflected on our Balance Sheets. The outstanding balance of funds provided by the third-party vendors were approximately $451.0$439.1 million and $340.3 million as of March 31,June 30, 2021 and December 31, 2020, respectively.
Our primary commercial arrangement, the Contract Cash Solutions Agreement, as amended, with Wells Fargo Bank, N.A. provides us with cash up to $300 million with the ability to increase the amount as defined within the agreement or otherwise permitted by the vault cash provider. The agreement currently expires on June 30, 2023 and will automatically renew for additional one-year periods unless either party provides a ninety-day written notice of its intent not to renew.
We are responsible for any losses of cash in the fund dispensing devices under this agreement, and we self-insure for this risk. There were no material losses related to this self-insurance for the three and six months ended March 31,June 30, 2021 and 2020.
Item 3. Quantitative and Qualitative Disclosures About Market Risk.
There have been no material changes in our reported market risks or risk management policies since the filing of our most recent Annual Report.
In the normal course of business, we are exposed to foreign currency exchange risk. We operate and conduct business in foreign countries and, as a result, are exposed to movements in foreign currency exchange rates. Our exposure to foreign currency exchange risk related to our foreign operations is not material to our results of operations, cash flows, or financial condition. At present, we do not hedge this exposure; however, we continue to evaluate such foreign currency exchange risk.
In the normal course of business, we have commercial arrangements with third-party vendors to provide cash for certain of our fund dispensing devices. Under the terms of these agreements, we pay a monthly fund usage fee that is generally based upon the target federal funds rate. We are, therefore, exposed to interest rate risk to the extent that the target federal funds rate increases. The outstanding balance of funds provided by the third-party vendors was approximately $451.0$439.1 million as of March 31,June 30, 2021; therefore, each 100 basis points increase in the target federal funds rate would have approximately a $4.5$4.39 million impact on income before tax over a 12-month period.
The Term Loan Facility and Revolving Credit Facility and the Incremental Term Loan Credit Facility (collectively, the “Credit Facilities”) bear interest at rates that can vary over time. We have the option of paying interest on the outstanding amounts under the Credit Facilities using a base rate or LIBOR. We have historically elected to pay interest based on LIBOR, and we expect to continue to do so for various maturities.
The weighted average interest rate on the Term Loan Facility was 3.59%3.50% and 3.54% for the three and six months ended March 31, 2021.June 30, 2021, respectively. Based upon the outstanding balance on the Term Loan Facility of $735.5 million as of March 31,June 30, 2021, each 100 basis points increase in the applicable LIBOR would have a combined impact of approximately $7.4$7.36 million on interest expense over a 12-month period.
The weighted average interest rate on the Incremental Term Loan Credit Facility was 11.50% for the three and six months ended March 31, 2021, respectively.June 30, 2021. Based upon the outstanding balance on the Incremental Term Loan Credit Facility of $124.1$123.8 million as of March 31,June 30, 2021, each 100 basis points increase in the applicable LIBOR would have an impact of approximately $1.24 million on interest expense over a 12-month period.
The interest rate for the 7.50% Senior Unsecured Notes due 2025 is fixed; therefore, an increase in LIBOR does not impact the related interest expense. At present, we do not hedge the risk related to the changes in the interest rate; however, we continue to evaluate such interest rate exposure.
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We continue to evaluate the potential impact of the eventual replacement of the LIBOR benchmark, which is set to phase out by the end of 2021. We expect to utilize the replacement rate commonly referred to as the secured overnight financing rate (“SOFR”), which is the anticipated benchmark in place of LIBOR, and we do not expect the transition to SOFR to have a material impact on our business, financial condition and results of operations.
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Item 4. Controls and Procedures.
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of the principal executive officer and the principal financial officer, has evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the end of the period covered by this report. Based on such evaluation, the Chief Executive Officer and the Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of March 31,June 30, 2021 such that material information required to be disclosed by us in the reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified by the SEC’s rules and forms, and (ii) accumulated and communicated to management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting during the Quarter Ended March 31,June 30, 2021 
There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the period covered by this report that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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PART II. OTHER INFORMATION
Item 1. Legal Proceedings.
A discussion of our legal proceedings is contained in “Note 13 — Commitments and Contingencies” in Part I, Item 1: Financial Statements.
Item 1A. Risk Factors.
We refer you to documents filed by us with the SEC; specifically, “Item 1A. Risk Factors” in our Annual Report, which identify material factors that make an investment in us speculative or risky and could materially affect our business, financial condition and future results. We also refer you to the factors and cautionary language set forth in the section entitled “Cautionary Information Regarding Forward-Looking Statements” in “Item 2. Management’s Discussion and Analysis of Financial Conditions and Results of Operations” of this Quarterly Report on Form 10-Q. This Quarterly Report on Form 10-Q, including the accompanying Financial Statements, should be read in conjunction with such risks and other factors for a full understanding of our operations and financial condition. The risks described in our Annual Report are not the only risks facing us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition or operating results. The risk factors included in our Annual Report on Form 10-K for the year ended December 31, 2020 have not materially changed.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds.
Issuer Purchases and Withholding of Equity Securities 
 
Total Number of
Shares Purchased (1)
(in thousands)
Average Price Paid per
Share (2)
Total Number of
Shares Purchased as
Part of Publicly Announced Plans or
Programs (3)
Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs (3)
Period  
1/1/21 - 1/31/212.7 $13.51 — — 
2/1/21 - 2/28/214.1 $14.80 — — 
3/1/21 - 3/31/215.1 $14.60 — — 
Total11.9 $14.42 — — 
 
Total Number of
Shares Purchased (1)
(in thousands)
Average Price Paid per
Share (2)
Total Number of
Shares Purchased as
Part of Publicly Announced Plans or
Programs (3)
Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs (3)
Period  
4/1/21 - 4/30/214.8 $14.80 — — 
5/1/21 - 5/31/21436.7 $18.73 — — 
6/1/21 - 6/30/218.4 $22.16 — — 
Total449.9 $18.75 — — 
(1)  Represents the shares of common stock that were withheld from restricted stock awards to satisfy the applicable tax withholding obligations incident to the vesting of such restricted stock awards. There are no limitations on the number of shares of common stock that may be withheld from restricted stock awards to satisfy the tax withholding obligations incident to the vesting of restricted stock awards.
(2)  Represents the average price per share of common stock withheld from restricted stock awards on the date of withholding.
(3) As discussed in “Note 14 — Stockholders’ Equity ” in Part I, Item 1: Financial Statements, the share repurchase program approved in February 2020 for up to $10.0 million was suspended and no repurchases occurred during the threesix months ended March 31,June 30, 2021 under the program.
Item 3. Defaults Upon Senior Securities.
None.
Item 4. Mine Safety Disclosures.
Not applicable.
Item 5. Other Information.
None.

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Item 6. Exhibits 
Exhibit NumberDescription
10.14.1
10.2
10.210.1
*31.1
*31.2
**32.1
*101.INS
XBRL Instance Document - – this instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document

*101.SCHInline XBRL Taxonomy Extension Schema Document.
*101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document.
*101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.

Exhibit NumberDescription
*101.LABInline XBRL Taxonomy Extension Label Linkbase Document.
*101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.
*104The cover page from the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31,June 30, 2021, formatted in Inline XBRL (included as Exhibit 101).

*Filed herewith.
**Furnished herewith.

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
May 5,August 4, 2021  EVERI HOLDINGS INC.
(Date)  (Registrant)
    
  By:/s/ Todd A. Valli
   Todd A. Valli
   Senior Vice President, Corporate Finance and Chief Accounting Officer
   (For the Registrant and as Principal Accounting Officer)

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