UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q
Form 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 20202021
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _____________ to _____________

Commission File Number: 001-32641
001-32641

BROOKDALE SENIOR LIVING INC.
(Exact name of registrant as specified in its charter)
Delaware20-3068069
(State or other jurisdiction
of incorporation or organization)
(I.R.S. Employer Identification No.)
Delaware20-3068069
(State or other jurisdiction
of incorporation or organization)
(I.R.S. Employer Identification No.)
111 Westwood Place,Suite 400,Brentwood,Tennessee37027
(Address of principal executive offices)(Zip Code)

(Registrant's telephone number, including area code)                    (615) (615) 221-2250

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.01 Par Value Per ShareBKDNew York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes   No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes   No 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.






Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).Yes No

As of May 4, 2020, 183,164,4905, 2021, 185,166,149 shares of the registrant's common stock, $0.01 par value, were outstanding (excluding restricted sharesstock and restricted stock units).


2


TABLE OF CONTENTS
BROOKDALE SENIOR LIVING INC.

FORM 10-Q

FOR THE QUARTER ENDED MARCH 31, 2020
2021


3


PART I.   FINANCIAL INFORMATION

Item 1.  Financial Statements

BROOKDALE SENIOR LIVING INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except stock amounts)
March 31,
2020
 December 31,
2019
March 31,
2021
December 31,
2020
Assets(Unaudited)  Assets(Unaudited)
Current assets   Current assets
Cash and cash equivalents$392,674
 $240,227
Cash and cash equivalents$303,952 $380,420 
Marketable securities108,039
 68,567
Marketable securities134,933 172,905 
Restricted cash23,908
 26,856
Restricted cash26,503 28,059 
Accounts receivable, net135,531
 133,613
Accounts receivable, net52,588 109,221 
Assets held for sale37,397
 42,671
Assets held for sale247,627 16,061 
Prepaid expenses and other current assets, net104,432
 84,241
Prepaid expenses and other current assets, net90,949 66,937 
Total current assets801,981
 596,175
Total current assets856,552 773,603 
Property, plant and equipment and leasehold intangibles, net5,298,910
 5,109,834
Property, plant and equipment and leasehold intangibles, net5,018,409 5,068,060 
Operating lease right-of-use assets1,080,304
 1,159,738
Operating lease right-of-use assets743,346 788,138 
Restricted cash41,917
 34,614
Restricted cash71,468 56,669 
Investment in unconsolidated ventures5,600
 21,210
Investment in unconsolidated ventures4,972 4,898 
Goodwill154,131
 154,131
Goodwill27,321 154,131 
Deferred tax asset6,370
 
Other assets, net112,482
 118,731
Other assets, net24,085 56,259 
Total assets$7,501,695
 $7,194,433
Total assets$6,746,153 $6,901,758 
Liabilities and Equity   Liabilities and Equity
Current liabilities   Current liabilities
Current portion of long-term debt$83,014
 $339,413
Current portion of long-term debt$224,890 $68,885 
Current portion of financing lease obligations19,213
 63,146
Current portion of financing lease obligations20,083 19,543 
Current portion of operating lease obligations184,189
 193,587
Current portion of operating lease obligations140,339 146,226 
Trade accounts payable78,134
 104,721
Trade accounts payable65,278 71,233 
Liabilities held for saleLiabilities held for sale116,142 
Accrued expenses244,916
 266,703
Accrued expenses264,117 287,851 
Refundable fees and deferred revenue76,634
 79,402
Refundable fees and deferred revenue68,113 96,995 
Total current liabilities686,100
 1,046,972
Total current liabilities898,962 690,733 
Long-term debt, less current portion3,644,542
 3,215,710
Long-term debt, less current portion3,664,901 3,847,103 
Financing lease obligations, less current portion562,348
 771,434
Financing lease obligations, less current portion539,071 543,764 
Operating lease obligations, less current portion1,272,448
 1,277,178
Operating lease obligations, less current portion797,311 819,429 
Line of credit166,381
 
Deferred tax liability
 15,397
Deferred tax liability9,876 9,557 
Other liabilities117,646
 169,017
Other liabilities140,925 188,443 
Total liabilities6,449,465
 6,495,708
Total liabilities6,051,046 6,099,029 
Preferred stock, $0.01 par value, 50,000,000 shares authorized at March 31, 2020 and December 31, 2019; no shares issued and outstanding
 
Common stock, $0.01 par value, 400,000,000 shares authorized at March 31, 2020 and December 31, 2019; 198,539,694 and 199,593,343 shares issued and 188,012,169 and 192,128,586 shares outstanding (including 4,849,689 and 7,252,459 unvested restricted shares), respectively1,985
 1,996
Preferred stock, $0.01 par value, 50,000,000 shares authorized at March 31, 2021 and December 31, 2020; 0 shares issued and outstandingPreferred stock, $0.01 par value, 50,000,000 shares authorized at March 31, 2021 and December 31, 2020; 0 shares issued and outstanding
Common stock, $0.01 par value, 400,000,000 shares authorized at March 31, 2021 and December 31, 2020; 197,757,065 and 198,331,663 shares issued and 187,229,540 and 187,804,138 shares outstanding (including 2,063,391 and 4,349,421 unvested restricted shares), respectivelyCommon stock, $0.01 par value, 400,000,000 shares authorized at March 31, 2021 and December 31, 2020; 197,757,065 and 198,331,663 shares issued and 187,229,540 and 187,804,138 shares outstanding (including 2,063,391 and 4,349,421 unvested restricted shares), respectively1,978 1,983 
Additional paid-in-capital4,174,356
 4,172,099
Additional paid-in-capital4,213,095 4,212,409 
Treasury stock, at cost; 10,527,525 and 7,464,757 shares at March 31, 2020 and December 31, 2019, respectively(102,774) (84,651)
Treasury stock, at cost; 10,527,525 shares at March 31, 2021 and December 31, 2020Treasury stock, at cost; 10,527,525 shares at March 31, 2021 and December 31, 2020(102,774)(102,774)
Accumulated deficit(3,023,688) (3,393,088)Accumulated deficit(3,419,469)(3,311,184)
Total Brookdale Senior Living Inc. stockholders' equity1,049,879
 696,356
Total Brookdale Senior Living Inc. stockholders' equity692,830 800,434 
Noncontrolling interest2,351
 2,369
Noncontrolling interest2,277 2,295 
Total equity1,052,230
 698,725
Total equity695,107 802,729 
Total liabilities and equity$7,501,695
 $7,194,433
Total liabilities and equity$6,746,153 $6,901,758 
See accompanying notes to condensed consolidated financial statements.


4


BROOKDALE SENIOR LIVING INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except per share data)
 Three Months Ended
March 31,
 2020 2019
Revenue   
Resident fees$782,707
 $809,479
Management fees108,715
 15,743
Reimbursed costs incurred on behalf of managed communities122,717
 216,822
Total revenue1,014,139
 1,042,044
    
Expense   
Facility operating expense (excluding facility depreciation and amortization of $84,301 and $88,827, respectively)588,482
 586,094
General and administrative expense (including non-cash stock-based compensation expense of $5,957 and $6,356, respectively)54,595
 56,311
Facility operating lease expense64,481
 68,668
Depreciation and amortization90,738
 96,888
Asset impairment78,226
 391
Loss (gain) on facility lease termination and modification, net
 209
Costs incurred on behalf of managed communities122,717
 216,822
Total operating expense999,239
 1,025,383
Income (loss) from operations14,900
 16,661
    
Interest income1,455
 3,084
Interest expense:   
Debt(41,763) (45,643)
Financing lease obligations(13,282) (16,743)
Amortization of deferred financing costs and debt discount(1,315) (979)
Gain (loss) on debt modification and extinguishment, net19,181
 (67)
Equity in earnings (loss) of unconsolidated ventures(1,008) (526)
Gain (loss) on sale of assets, net372,839
 (702)
Other non-operating income (loss)2,662
 2,988
Income (loss) before income taxes353,669
 (41,927)
Benefit (provision) for income taxes15,828
 (679)
Net income (loss)369,497
 (42,606)
Net (income) loss attributable to noncontrolling interest18
 11
Net income (loss) attributable to Brookdale Senior Living Inc. common stockholders$369,515
 $(42,595)
    
Net income (loss) per share attributable to Brookdale Senior Living Inc. common stockholders:   
Basic$2.01
 $(0.23)
Diluted$2.00
 $(0.23)
    
Weighted average common shares outstanding:   
Basic184,186
 186,747
Diluted184,522
 186,747

Three Months Ended
March 31,
20212020
Revenue
Resident fees$664,350 $782,707 
Management fees8,566 108,715 
Reimbursed costs incurred on behalf of managed communities65,794 122,717 
Other operating income10,735 
Total revenue and other operating income749,445 1,014,139 
Expense
Facility operating expense (excluding facility depreciation and amortization of $77,274 and $84,301, respectively)556,312 588,482 
General and administrative expense (including non-cash stock-based compensation expense of $4,783 and $5,957, respectively)49,943 54,595 
Facility operating lease expense44,418 64,481 
Depreciation and amortization83,891 90,738 
Asset impairment10,677 78,226 
Costs incurred on behalf of managed communities65,794 122,717 
Total operating expense811,035 999,239 
Income (loss) from operations(61,590)14,900 
Interest income421 1,455 
Interest expense:
Debt(35,351)(41,763)
Financing lease obligations(11,383)(13,282)
Amortization of deferred financing costs and debt discount(1,873)(1,315)
Gain (loss) on debt modification and extinguishment, net19,181 
Equity in earnings (loss) of unconsolidated ventures(531)(1,008)
Gain (loss) on sale of assets, net1,112 372,839 
Other non-operating income (loss)1,644 2,662 
Income (loss) before income taxes(107,551)353,669 
Benefit (provision) for income taxes(752)15,828 
Net income (loss)(108,303)369,497 
Net (income) loss attributable to noncontrolling interest18 18 
Net income (loss) attributable to Brookdale Senior Living Inc. common stockholders$(108,285)$369,515 
Net income (loss) per share attributable to Brookdale Senior Living Inc. common stockholders:
Basic$(0.59)$2.01 
Diluted$(0.59)$2.00 
Weighted average common shares outstanding:
Basic184,011 184,186 
Diluted184,011 184,522 
See accompanying notes to condensed consolidated financial statements.


5


BROOKDALE SENIOR LIVING INC.
CONDENSED CONSOLIDATED STATEMENTS OF EQUITY
(Unaudited, in thousands)
Three Months Ended
March 31,
20212020
Total equity, balance at beginning of period$802,729 $698,725 
Common stock:
Balance at beginning of period$1,983 $1,996 
Issuance of common stock under Associate Stock Purchase Plan— 
Restricted stock and restricted stock units, net(6)
Shares withheld for employee taxes(7)(6)
Balance at end of period$1,978 $1,985 
Additional paid-in-capital:
Balance at beginning of period$4,212,409 $4,172,099 
Non-cash stock-based compensation expense4,783 5,957 
Issuance of common stock under Associate Stock Purchase Plan224 168 
Restricted stock and restricted stock units, net(2)
Shares withheld for employee taxes(4,322)(3,892)
Other, net18 
Balance at end of period$4,213,095 $4,174,356 
Treasury stock:
Balance at beginning of period$(102,774)$(84,651)
Purchase of treasury stock— (18,123)
Balance at end of period$(102,774)$(102,774)
Accumulated deficit:
Balance at beginning of period$(3,311,184)$(3,393,088)
Cumulative effect of change in accounting principle— (115)
Net income (loss)(108,285)369,515 
Balance at end of period$(3,419,469)$(3,023,688)
Noncontrolling interest:
Balance at beginning of period$2,295 $2,369 
Net income (loss) attributable to noncontrolling interest(18)(18)
Balance at end of period$2,277 $2,351 
Total equity, balance at end of period$695,107 $1,052,230 
Common stock share activity
Outstanding shares of common stock:
Balance at beginning of period187,804 192,129 
Issuance of common stock under Associate Stock Purchase Plan43 61 
Restricted stock and restricted stock units, net127 (504)
Shares withheld for employee taxes(744)(611)
Purchase of treasury stock— (3,063)
Balance at end of period187,230 188,012 
 Three Months Ended
March 31,
 2020 2019
Total equity, balance at beginning of period$698,725
 $1,018,413
    
Common stock:   
Balance at beginning of period$1,996
 $1,968
Issuance of common stock under Associate Stock Purchase Plan1
 1
Restricted stock, net(6) 35
Shares withheld for employee taxes(6) (4)
Balance at end of period$1,985
 $2,000
Additional paid-in-capital:   
Balance at beginning of period$4,172,099
 $4,151,147
Compensation expense related to restricted stock grants5,957
 6,356
Issuance of common stock under Associate Stock Purchase Plan168
 298
Restricted stock, net6
 (35)
Shares withheld for employee taxes(3,892) (2,993)
Other, net18
 17
Balance at end of period$4,174,356
 $4,154,790
Treasury stock:   
Balance at beginning of period$(84,651) $(64,940)
Purchase of treasury stock(18,123) (6,000)
Balance at end of period$(102,774) $(70,940)
Accumulated deficit:   
Balance at beginning of period$(3,393,088) $(3,069,272)
Cumulative effect of change in accounting principle (Note 2)(115) (55,885)
Net income (loss)369,515
 (42,595)
Balance at end of period$(3,023,688) $(3,167,752)
Noncontrolling interest:   
Balance at beginning of period$2,369
 $(490)
Net income (loss) attributable to noncontrolling interest(18) (11)
Balance at end of period$2,351
 $(501)
Total equity, balance at end of period$1,052,230
 $917,597
    
Common stock share activity   
Outstanding shares of common stock:   
Balance at beginning of period192,129
 192,356
Issuance of common stock under Associate Stock Purchase Plan61
 50
Restricted stock grants, net(504) 3,534
Shares withheld for employee taxes(611) (434)
Purchase of treasury stock(3,063) (933)
Balance at end of period188,012
 194,573

See accompanying notes to condensed consolidated financial statements.


6


BROOKDALE SENIOR LIVING INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)
Three Months Ended March 31,
20212020
Cash Flows from Operating Activities
Net income (loss)$(108,303)$369,497 
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
Loss (gain) on debt modification and extinguishment, net(19,181)
Depreciation and amortization, net85,764 92,053 
Asset impairment10,677 78,226 
Equity in (earnings) loss of unconsolidated ventures531 1,008 
Amortization of entrance fees(364)(377)
Proceeds from deferred entrance fee revenue670 343 
Deferred income tax (benefit) provision319 (21,767)
Operating lease expense adjustment(4,664)(6,733)
Loss (gain) on sale of assets, net(1,112)(372,839)
Non-cash stock-based compensation expense4,783 5,957 
Other(1,416)(1,460)
Changes in operating assets and liabilities:
Accounts receivable, net(5,768)(2,033)
Prepaid expenses and other assets, net(6,769)(1,696)
Prepaid insurance premiums financed with notes payable(12,985)(17,434)
Trade accounts payable and accrued expenses(500)(47,919)
Refundable fees and deferred revenue7,717 (2,254)
Operating lease assets and liabilities for lessor capital expenditure reimbursements7,563 4,088 
Net cash provided by (used in) operating activities(23,857)57,479 
Cash Flows from Investing Activities
Change in lease security deposits and lease acquisition deposits, net(62)3,211 
Purchase of marketable securities(79,932)(89,414)
Sale and maturities of marketable securities117,995 50,000 
Capital expenditures, net of related payables(40,361)(69,385)
Acquisition of assets, net of related payables and cash received(446,688)
Investment in unconsolidated ventures(5,206)(268)
Proceeds from sale of assets, net3,760 304,617 
Net cash provided by (used in) investing activities(3,806)(247,927)
Cash Flows from Financing Activities
Proceeds from debt18,575 471,785 
Repayment of debt and financing lease obligations(49,924)(263,226)
Proceeds from line of credit166,381 
Purchase of treasury stock, net of related payables(18,123)
Payment of financing costs, net of related payables(87)(5,815)
Payments of employee taxes for withheld shares(4,329)(3,898)
Other203 146 
Net cash provided by (used in) financing activities(35,562)347,250 
Net increase (decrease) in cash, cash equivalents, and restricted cash(63,225)156,802 
Cash, cash equivalents, and restricted cash at beginning of period465,148 301,697 
Cash, cash equivalents, and restricted cash at end of period$401,923 $458,499 
 Three Months Ended March 31,
 2020 2019
Cash Flows from Operating Activities   
Net income (loss)$369,497
 $(42,606)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:   
Loss (gain) on debt modification and extinguishment, net(19,181) 67
Depreciation and amortization, net92,053
 97,867
Asset impairment78,226
 391
Equity in (earnings) loss of unconsolidated ventures1,008
 526
Distributions from unconsolidated ventures from cumulative share of net earnings
 749
Amortization of entrance fees(377) (398)
Proceeds from deferred entrance fee revenue343
 436
Deferred income tax (benefit) provision(21,767) 170
Operating lease expense adjustment(6,733) (4,383)
Loss (gain) on sale of assets, net(372,839) 702
Loss (gain) on facility lease termination and modification, net
 209
Non-cash stock-based compensation expense5,957
 6,356
Non-cash management contract termination gain
 (353)
Other(1,460) (2,495)
Changes in operating assets and liabilities:   
Accounts receivable, net(2,033) (4,550)
Prepaid expenses and other assets, net(1,696) 12,358
Prepaid insurance premiums financed with notes payable(17,434) (18,842)
Trade accounts payable and accrued expenses(47,919) (41,358)
Refundable fees and deferred revenue(2,254) (9,855)
Operating lease assets and liabilities for lessor capital expenditure reimbursements4,088
 
Net cash provided by (used in) operating activities57,479
 (5,009)
Cash Flows from Investing Activities   
Change in lease security deposits and lease acquisition deposits, net3,211
 (320)
Purchase of marketable securities(89,414) (68,348)
Sale and maturities of marketable securities50,000
 
Capital expenditures, net of related payables(69,385) (60,055)
Acquisition of assets, net of related payables and cash received(446,688) 
Investment in unconsolidated ventures(268) (3,986)
Distributions received from unconsolidated ventures
 3,178
Proceeds from sale of assets, net304,617
 29,458
Net cash provided by (used in) investing activities(247,927) (100,073)
Cash Flows from Financing Activities   
Proceeds from debt471,785
 25,178
Repayment of debt and financing lease obligations(263,226) (28,400)
Proceeds from line of credit166,381
 
Purchase of treasury stock, net of related payables(18,123) (9,956)
Payment of financing costs, net of related payables(5,815) (759)
Payments of employee taxes for withheld shares(3,898) (2,997)
Other146
 298
Net cash provided by (used in) financing activities347,250
 (16,636)
Net increase (decrease) in cash, cash equivalents, and restricted cash156,802
 (121,718)
Cash, cash equivalents, and restricted cash at beginning of period301,697
 450,218
Cash, cash equivalents, and restricted cash at end of period$458,499
 $328,500

See accompanying notes to condensed consolidated financial statements.


7


BROOKDALE SENIOR LIVING INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

1.  Description of Business

Brookdale Senior Living Inc. ("Brookdale" or the "Company") is an operator of senior living communities throughout the United States. The Company is committed to providing senior living solutions primarily within properties that are designed, purpose-built, and operated to provide quality service, care, and living accommodations for residents. The Company operates and manages independent living, assisted living, memory care, and continuing care retirement communities ("CCRCs"). The Company also offers a range of home health, hospice, and outpatient therapy services to residents of many of its communities and to seniors living outside of its communities.

The Company has 5 reportable segments: Independent Living; Assisted Living and Memory Care; CCRCs; Health Care Services; and Management Services. The Company expects to sell 80% of its equity in its Health Care Services segment, as described in Note 4.

2.  Summary of Significant Accounting Policies

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States ("GAAP") and pursuant to the rules and regulations of the Securities and Exchange Commission ("SEC") for quarterly reports on Form 10-Q. In the opinion of management, these financial statements include all adjustments, which are of a normal and recurring nature, necessary to present fairly the financial position, results of operations, and cash flows of the Company for all periods presented. Certain information and footnote disclosures included in annual financial statements have been condensed or omitted. The Company believes that the disclosures included are adequate and provide a fair presentation of interim period results. Interim financial statements are not necessarily indicative of the financial position or operating results for an entire year. These interim financial statements should be read in conjunction with the audited financial statements and the notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 20192020 filed with the SEC on February 19, 2020. Certain prior period amounts have been reclassified to conform to the current financial statement presentation, with no effect on the Company's condensed consolidated financial position or results of operations.25, 2021.

Except for the changes for the impact of the recently adopted accounting pronouncements discussed in this Note, the Company has consistently applied its accounting policies to all periods presented in these condensed consolidated financial statements.

Principles of Consolidation

The condensed consolidated financial statements include the accounts of Brookdale and its consolidated subsidiaries. All intercompany balances and transactions have been eliminated upon consolidation. Investments in affiliated companies that the Company does not control, but has the ability to exercise significant influence over governance and operations, are accounted for by the equity method. The ownership interest of consolidated entities not wholly-owned by the Company are presented as noncontrolling interests in the accompanying condensed consolidated financial statements. Noncontrolling interest represents the share of consolidated entities owned by third parties. Noncontrolling interest is adjusted for the noncontrolling holder's share of additional contributions, distributions,Intercompany balances and the proportionate share of thetransactions have been eliminated in consolidation, and net income or loss(loss) is reduced by the portion of each respective entity.net income (loss) attributable to noncontrolling interests. The Company reports investments in unconsolidated entities over whose operating and financial policies it has the ability to exercise significant influence under the equity method of accounting.

Use of Estimates

The preparation of the condensed consolidated financial statements and related disclosures in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the condensed consolidated financial statements and accompanying notes. Estimates are used for, but not limited to, revenue, other operating income, asset impairments, self-insurance reserves, performance-based compensation, the allowance for credit losses, depreciation and amortization, leasing transactions, income taxes, and other contingencies. Although these estimates are based on management's best knowledge of current events and actions that the Company may undertake in the future, actual results may differ from the original estimates.

Lease Accounting

The Company, as lessee, recognizes a right-of-use asset and a lease liability on the Company's condensed consolidated balance sheet for its community, office, and equipment leases. As of the commencement date of a lease, a lease liability and corresponding right-of-use asset is established on the Company's condensed consolidated balance sheet at the present value of future minimum lease payments. The Company's community leases generally contain fixed annual rent escalators or annual rent escalators based on an index, such as the consumer price index. The future minimum lease payments recognized on the condensed consolidated balance sheet include fixed payments (including in-substance fixed payments) and variable payments

8


estimated utilizing the index or rate on the lease commencement


date. The Company recognizes lease expense as incurred for additional variable payments. For the Company's leases that do not contain an implicit rate, the Company utilizes its estimated incremental borrowing rate to determine the present value of lease payments based on information available at commencement of the lease. The Company's estimated incremental borrowing rate reflects the fixed rate at which the Company could borrow a similar amount for the same term on a collateralized basis. The Company elected the short-term lease exception policy which permits leases with an initial term of 12 months or less to not be recorded on the Company's condensed consolidated balance sheet and instead to be recognized as lease expense as incurred.

The Company, as lessee, makes a determination with respect to each of its community, office, and equipment leases as to whether each should be accounted for as an operating lease or financing lease. The classification criteria is based on estimates regarding the fair value of the leased asset, minimum lease payments, effective cost of funds, economic life of the asset, and certain other terms in the lease agreements.

Lease right-of-use assets are reviewed for impairment whenever changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of right-of-use assets are assessed by a comparison of the carrying amount of the asset to the estimated future undiscounted net cash flows expected to be generated by the asset, calculated utilizing the lowest level of identifiable cash flows. If estimated future undiscounted net cash flows are less than the carrying amount of the asset then the fair value of the asset is estimated. The impairment expense is determined by comparing the estimated fair value of the asset to its carrying amount, with any amount in excess of fair value recognized as an expense in the current period. Undiscounted cash flow projections and estimates of fair value amounts are based on a number of assumptions such as revenue and expense growth rates and estimated lease coverage ratios (Level 3).

Operating Leases

The Company recognizes operating lease expense for actual rent paid, generally plus or minus a straight-line adjustment for estimated minimum lease escalators if applicable. The right-of-use asset is generally reduced each period by an amount equal to the difference between the operating lease expense and the amount of expense on the lease liability utilizing the effective interest method. Subsequent to the impairment of an operating lease right-of-use asset, the Company recognizes operating lease expense consisting of the reduction of the right-of-use asset on a straight-line basis over the remaining lease term and the amount of expense on the lease liability utilizing the effective interest method.

Financing Leases

Financing lease right-of-use assets are recognized within property, plant and equipment and leasehold intangibles, net on the Company's condensed consolidated balance sheets. The Company recognizes interest expense on the financing lease liabilities utilizing the effective interest method. The right-of-use asset is generally amortized to depreciation and amortization expense on a straight-line basis over the lease term unless the lease contains an option to purchase the underlying asset that the Company is reasonably certain to exercise. If the Company is reasonably certain to exercise the purchase option, the asset is amortized over the useful life.

Sale-Leaseback Transactions

For transactions in which an owned community is sold and leased back from the buyer (sale-leaseback transactions), the Company recognizes an asset sale and lease accounting is applied if the Company has transferred control of the community. For such transactions, the Company removes the transferred assets from the condensed consolidated balance sheet and a gain or loss on the sale is recognized for the difference between the carrying amount of the asset and the transaction price for the sale transaction.

For sale‑leaseback transactions in which the Company has not transferred control of the underlying asset, the Company does not recognize an asset sale or derecognize the underlying asset until control is transferred. For such transactions, the Company continues to recognizerecognizes the underlying assets within assets under financing leases as a component of property, plant and equipment and leasehold intangibles, net on the condensed consolidated balance sheets and continues to depreciate the assetassets over itstheir useful life. lives.

Additionally, the Company accounts for any amounts received as a financing lease liability and the Company recognizes interest expense on the financing lease liability utilizing the effective interest method with the interest expense limited to an amount that is not greater than the cash payments on the financing lease liability over the term of the lease.

Gain (Loss) on Sale of Assets

9


The Company regularly enters into real estate transactions which may include the disposal of certain communities, including the associated real estate. The Company recognizes gain or loss from real estate sales when the transfer of control is complete.



The Company recognizes gain or loss from the sale of equity method investments when the transfer of control is complete and the Company has no continuing involvement with the transferred financial assets.

Property, Plant and Equipment and Leasehold Intangibles, Net

Long-lived assets are reviewed for impairment whenever events or changes in circumstances indicate the carrying amount of an asset group may not be recoverable. Recoverability of an asset group is assessed by comparing its carrying amount to the estimated future undiscounted net cash flows expected to be generated by the asset group through operation or disposition, calculated utilizing the lowest level of identifiable cash flows. If this comparison indicates that the carrying amount of an asset group is not recoverable, the Company is required to recognize an impairment loss. The impairment loss is measured by the amount by which the carrying amount of the asset exceeds its estimated fair value, with any amount in excess of fair value recognized as an expense in the current period. Undiscounted cash flow projections and estimates of fair value amounts are based on a number of assumptions such as revenue and expense growth rates, estimated holding periods, and estimated capitalization rates (Level 3).

Goodwill

The Company tests goodwill for impairment annually during the fourth quarter or more frequently if indicators of impairment arise. Factors the Company considers important in its analysis of whether an indicator of impairment exists include a significant decline in the Company's stock price or market capitalization for a sustained period since the last testing date, significant underperformance relative to historical or projected future operating results, and significant negative industry or economic trends. The Company first assesses qualitative factors to determine if it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If so, the Company performs a quantitative goodwill impairment test based upon a comparison of the estimated fair value of the reporting unit to which the goodwill has been assigned with the reporting unit's carrying amount. The fair values used in the quantitative goodwill impairment test are estimated using Level 3 inputs based upon discounted future cash flow projections for the reporting unit. These cash flow projections are based upon a number of estimates and assumptions such as revenue and expense growth rates, capitalization rates, and discount rates. The Company also considers market-based measures such as earnings multiples in its analysis of estimated fair values of its reporting units. If the quantitative goodwill impairment test results in a reporting unit's carrying amount exceeding its estimated fair value, an impairment charge will be recorded based on the difference, with the impairment charge limited to the amount of goodwill allocated to the reporting unit.

Recently Adopted Accounting Pronouncements

3.  COVID-19 Pandemic
In June 2016,
The United States broadly continues to experience the FASB issued ASU 2016-13, COVID-19 pandemic, which has significantly disrupted, and likely will continue to significantly disrupt for some period, the senior living industry and the Company's business. Due to the average age and prevalence of chronic medical conditions among the Company's residents and patients, they generally are at disproportionately higher risk of hospitalization and adverse outcomes if they contract COVID-19. The health and wellbeing of the Company's residents, patients, and associates is and has been its highest priority as it continues to serve and care for seniors through the pandemic.

Community RestrictionsFinancial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments ("ASU 2016-13"). ASU 2016-13 replacesTo help protect the current incurred loss impairment methodologyCompany's residents, patients, and associates from contracting COVID-19, the Company imposed significant restrictions at its communities beginning in March 2020, including closing its communities to visitors and prospective residents, and in some cases restricting new resident move-ins, suspending group outings, modifying communal dining and programming to comply with social distancing and other regulatory guidelines and, in most cases, implementing in-room only dining and activities programming, requesting that residents refrain from leaving the community unless medically necessary, and requiring new residents and residents returning from a hospital or nursing home to isolate in their apartment for credit losses with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates.fourteen days. The Company has adopted this standard effective January 1, 2020a framework for determining when to ease restrictions at each of its communities based on several criteria, including regulatory requirements and recognizedguidance, completion of baseline testing at the cumulative effectcommunity, and the presence of current confirmed COVID-19 positive cases. The Company may revert to more restrictive measures if the pandemic worsens, as necessary to comply with regulatory requirements, or at the direction of state or local health authorities. As of April 30, 2021, 100% of the adoption as an immaterial adjustment to beginning accumulated deficit as of January 1, 2020Company's communities have opened for the cumulative effect of adopting ASU 2016-13.visitors and new prospects.

In February 2016, the FASB issued ASU 2016-02, Pandemic-Related ExpensesLeases ("ASU 2016-02"), which amends the former accounting principles for the recognition, measurement, presentation, and disclosure of leases for both lessees and lessors.. The Company adopted these lease accounting standards effective January 1, 2019 and recognized the cumulative effect of the adoption as a $55.9 million adjustment to beginning accumulated deficit as of January 1, 2019. See Footnote 2, Summary of Significant Accounting Policies, in our Annual Report on Form 10-K for the year ended December 31, 2019 for more details regarding the adoption of this accounting pronouncement.

3.  Earnings Per Share

Basic earnings per share ("EPS") is calculated by dividing net income (loss) by the weighted average number of shares of common stock outstanding. Diluted EPS includes the components of basic EPS and also gives effect to dilutive common stock equivalents. Under the treasury stock method, diluted EPS reflects the potential dilution that could occur if securities or other instruments that are convertible into common stock were exercised or could result in the issuance of common stock. Potentially dilutive common stock equivalents include unvested restricted stock and restricted stock units.



The following table summarizes the computation of basic and diluted earnings (loss) per share amounts presented in the condensed consolidated statements of operations:
 
Three Months Ended
March 31,
 2020 2019
Income attributable to common shareholders:   
   Net income (loss)$369,515
 $(42,595)
Weighted average shares outstanding - basic184,186
 186,747
   Effect of dilutive securities - Unvested restricted stock and restricted stock units336
 
Weighted average shares outstanding - diluted184,522
 186,747
Basic earnings (loss) per common share:   
   Net income (loss) per share attributable to common shareholders$2.01
 $(0.23)
Diluted earnings (loss) per common share:   
   Net income (loss) per share attributable to common shareholders$2.00
 $(0.23)


The calculation of diluted weighted average shares for the three months ended March 31, 2020 excludes 6.9incurred $27.3 million of non-performance-based restricted sharesfacility operating expense during the first quarter of 2021 for incremental direct costs to respond to the pandemic. Such costs include those for: acquisition of additional PPE, medical equipment, and restricted stock units, ascleaning and disposable food service supplies; enhanced cleaning and environmental sanitation; increased employee-related costs, including labor, workers compensation, and health plan expense; increased expense for general liability claims; and COVID-19 testing of residents and associates where not otherwise covered by government payor or third-party insurance sources. On a cumulative basis, the inclusion of such awards would have been anti-dilutive for the period. Performance-based equity awards are included in the diluted earnings per share calculation based on the attainment of the applicable performance metrics to date. For the three months ended March 31, 2020, the calculation of diluted weighted average shares excludes 1.8Company has incurred $152.9 million of performance-based restricted shares and restricted stock units. Duringpandemic related facility operating expense since the three months ended March 31, 2019, thebeginning of fiscal 2020. The Company reported a consolidated net loss. As a resultrecorded non-cash impairment charges in its operating results of the net loss, unvested restricted stock and restricted stock units were antidilutive for the period and were not included in the computation of diluted weighted average shares. The weighted average restricted stock and restricted stock units excluded from the calculations of diluted net loss per share was 7.2$9.0 million for the three months ended March 31, 2019.2021, for its operating lease right-of-use assets, primarily due to the COVID-19 pandemic and lower than expected operating performance at communities with impaired assets.

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Liquidity. As of March 31, 2021, the Company's total liquidity was $438.9 million, consisting of $304.0 million of unrestricted cash and cash equivalents and $134.9 million of marketable securities. The Company's cash flows from operations, excluding management agreement termination fees and the impact of the Coronavirus Aid, Relief, and Economic Security Act of 2020 ("CARES Act") funding, have been insufficient to cover its operating expenses, capital expenditures, and required interest and lease payments during the pandemic. However, the Company was able to satisfy its liquidity needs over such period utilizing a portion of its preexisting liquidity, together with CARES Act funding. The Company currently estimates that its cash flows from operations, together with cash balances on hand, cash equivalents, marketable securities, and proceeds from the pending sale of 80% of the equity in its Health Care Services segment will be sufficient to fund its liquidity needs for at least the next 12 months. The Company continues to seek opportunities to enhance and preserve its liquidity, including through maintaining expense discipline and increasing occupancy, continuing to evaluate its financing structure and the state of debt markets, and seeking further government-sponsored financial relief related to the pandemic. There is no assurance that debt financing will continue to be available on terms consistent with the Company's expectations or at all, that its efforts will be successful in seeking further government-sponsored financial relief or regarding the amount of, or conditions required to qualify for, any such relief, or that the closing of the pending transaction will be completed in accordance with the Company's expectations, or at all, or generate cash proceeds to the Company in the amount it anticipates.

Financial Relief. The CARES Act, signed into law on March 27, 2020, and Paycheck Protection Program and Health Care Enhancement Act, signed into law on April 24, 2020, provide liquidity and financial relief to certain businesses, among other things. Certain impacts of such programs are provided below.

During the first quarter of 2021, the Company accepted $0.8 million of cash from grants from the Public Health and Social Services Emergency Fund ("Provider Relief Fund") administered by the U.S. Department of Health and Human Services ("HHS"), under which grants have been made available to eligible healthcare providers for healthcare related expenses or lost revenues attributable to COVID-19. The grants represented incentive payments made pursuant to the Nursing Home Infection Control Distribution, which related to the Company's skilled nursing care provided through its CCRCs. HHS continues to evaluate future allocations under the Provider Relief Fund and the regulation and guidance regarding grants made under the Provider Relief Fund. The Company intends to pursue additional funding that may become available. There can be no assurance that the Company will qualify for, or receive, such future grants in the amount it expects, that additional restrictions on the permissible uses or terms and conditions of the grants will not be imposed by HHS, or that future funding programs will be made available for which it qualifies.

During the year ended December 31, 2020, the Company received $87.5 million under the Accelerated and Advance Payment Program administered by CMS, $75.2 million of which related to its Health Care Services segment and $12.3 million related to its CCRCs segment. Recoupment of advanced payments will begin one year after payments were issued at a rate of 25% of Medicare payments for the first eleven months following the anniversary of issuance and at a rate of 50% of Medicare payments for the next six months. Any outstanding balance of advanced payments will be due following such recoupment period. Pursuant to the Purchase Agreement providing for the sale of 80% of the Company's equity in its Health Care Services segment (as described below), its net cash proceeds at closing will include a reduction for the then outstanding balance of such advanced payments related to its Health Care Services segment.

During fiscal 2020, the Company deferred payment of $72.7 million of the employer portion of social security payroll taxes incurred from March 27, 2020 through December 31, 2020 pursuant to the CARES Act. One-half of such deferral amount will become due on each of December 31, 2021 and December 31, 2022. Pursuant to the Purchase Agreement providing for the sale of 80% of the Company's equity in its Health Care Services segment, its net cash proceeds at closing will include a reduction for the $8.9 million of deferred payroll tax payments related to its Health Care Services segment. The Company expects to pay approximately $32 million of the deferred payments in both December 2021 and 2022.

The Company is eligible to claim the employee retention credit for certain of its associates under the CARES Act. The credit for 2020 is available to employers that fully or partially suspended operations during any calendar quarter in 2020 due to orders from an appropriate governmental authority limiting commerce, travel, or group meetings due to COVID-19, and is equal to 50% of qualified wages paid after March 12, 2020 through December 31, 2020 to qualified employees, with a maximum credit of $5,000 per employee. During the first quarter of 2021, the Company recognized $9.0 million of employee retention credits on wages paid from March 12, 2020 through September 30, 2020 within other operating income. The credit was modified and extended by subsequent legislation for wages paid from January 1, 2021 through December 31, 2021, and the Company is assessing its eligibility to claim such credit. There can be no assurance that the Company will qualify for, or receive, credits in the amount or on the timing it expects.


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In addition to the grants described above, during the three months ended March 31, 2021, the Company has received and recognized $0.9 million of other operating income from grants from other government sources.

The Company cannot predict with reasonable certainty the impacts that COVID-19 ultimately will have on its business, results of operations, cash flow, and liquidity, and its response efforts may continue to delay or negatively impact its strategic initiatives, including plans for future growth. The ultimate impacts of COVID-19 will depend on many factors, some of which cannot be foreseen, including the duration, severity, and breadth of the pandemic and any resurgence of the disease; the impact of COVID-19 on the nation’s economy and debt and equity markets and the local economies in the Company's markets; the development, availability, utilization, and efficacy of COVID-19 testing, therapeutic agents, and vaccines and the prioritization of such resources among businesses and demographic groups; government financial and regulatory relief efforts that may become available to business and individuals, including the Company's ability to qualify for and satisfy the terms and conditions of financial relief; perceptions regarding the safety of senior living communities during and after the pandemic; changes in demand for senior living communities and the Company's ability to adapt its sales and marketing efforts to meet that demand; the impact of COVID-19 on the Company's residents’ and their families’ ability to afford its resident fees, including due to changes in unemployment rates, consumer confidence, housing markets, and equity markets caused by COVID-19; changes in the acuity levels of the Company's new residents; the disproportionate impact of COVID-19 on seniors generally and those residing in the Company's communities; the duration and costs of the Company's response efforts, including increased equipment, supplies, labor, litigation, testing, vaccination clinic, and other expenses; the impact of COVID-19 on the Company's ability to complete financings and refinancings of various assets, or other transactions (including dispositions and the pending sale of 80% of the equity in the Company's Health Care Services segment) or to generate sufficient cash flow to cover required debt, interest, and lease payments and to satisfy financial and other covenants in its debt and lease documents; increased regulatory requirements, including unfunded, mandatory testing; increased enforcement actions resulting from COVID-19; government action that may limit the Company's collection or discharge efforts for delinquent accounts; and the frequency and magnitude of legal actions and liability claims that may arise due to COVID-19 or the Company's response efforts.

4.  Acquisitions, Dispositions and Other Transactions

During the period from January 1, 20192020 through March 31, 2020,2021, the Company acquired 2627 communities that the Company previouslyformerly leased, disposed of 158 owned communities (including the conveyance of 5 communities to Ventas, Inc. ("Ventas")), and sold its ownership interest in its unconsolidated entry fee CCRC Venture (the "CCRC Venture") with Healthpeak Properties, Inc. ("Healthpeak"), and the Company's triple-net lease obligations on 115 communities were terminated.

The acquisitionsCompany expects to sell 80% of formerly leased communities includeits equity in its Health Care Services segment, as described below. Additionally, 1 unencumbered community in the 18 communities acquired from Healthpeak described belowAssisted Living and 8 communities acquired pursuant to the exercise of a purchase option for a purchase price of $39.3 million, all of which occurred during the three months ended March 31, 2020.

As of March 31, 2020, the Company owned 355 communities, leased 306 communities, managed 80 communities,Memory Care segment and 21 unencumbered communitiescommunity in the CCRCs segment were classified as held for sale, resulting in $37.4$14.0 million being recorded as assets held for sale. sale within the condensed consolidated balance sheet for senior housing communities as of March 31, 2021.

The closings of the various pending and expected transactions described within this note are, or will be, subject to the satisfaction of various closing conditions, including (where applicable) the receipt of regulatory approvals. However, thereThere can be no assurance that the transactions will close or, if they do, when the actual closings will occur.

Completed Dispositions of Owned Communities

During the three months ended March 31, 2020,2021, the Company completed the sale of 1 owned community for cash proceeds of $2.7 million, net of transaction costs, and recognized a net gain on sale of assets of $0.5 million.

In addition to the conveyance of 5 communities to Ventas, during the year ended December 31, 2020, the Company completed the sale of 2 owned communities for cash proceeds of $38.1 million, net of transaction costs, and recognized a net gain on sale of assets of $2.7 million. These dispositions included the sale of 1 owned community during the three months ended March 31, 2020 for which the Company received cash proceeds of $5.5 million, net of transaction costs, and recognized a net gain on sale of assets of $0.2 million.

During the year ended December 31, 2019, the Company completed the salePending Sale of 14 owned communities for cash proceeds of $85.4 million, net of transaction costs, and recognized a net gain on sale of assets of $5.5 million. The Company utilized a portion of the cash proceeds from the asset sales to repay approximately $5.1 million of associated mortgage debt and debt prepayment penalties. These dispositions included the sale of 6 communities during the three months ended March 31, 2019 for which the Company received cash proceeds of $29.5 million, net of transaction costs.Health Care Services

Healthpeak CCRC Venture and Master Lease Transactions

On October 1, 2019,February 24, 2021, the Company entered into definitive agreements, including a Master Transactions and Cooperation Agreement (the "MTCA") and an Equity InterestSecurities Purchase Agreement (the "Purchase Agreement") with affiliates of HCA Healthcare, Inc., providing for the sale of 80% of the Company’s equity in its Health Care Services segment for a multi-part transactionpurchase price of $400 million in cash, subject to certain adjustments set forth in the Purchase Agreement, including a reduction


12


with Healthpeak.for the remaining outstanding balance as of the closing of Medicare advance payments and deferred payroll tax payments related to the Health Care Services segment, which were $75.2 million and $8.9 million respectively, as of March 31, 2021. The parties subsequently amendedPurchase Agreement also contains certain agreed upon indemnities for the agreements to include 1 additional entry fee CCRC community as partbenefit of the purchaser. The closing of the sale transaction is anticipated to occur in the early second half of 2021, subject to receipt of applicable regulatory approvals and satisfaction of other customary closing conditions set forth in the Purchase Agreement. Pursuant to the Purchase Agreement, at closing of the Company'stransaction, the Company will retain a 20% equity interest in the CCRC Venture. business.

The componentsassets and liabilities of the multi-part transaction include:Health Care Services segment are included within assets held for sale and liabilities held for sale, respectively, within the Company’s condensed consolidated balance sheet as of March 31, 2021. As of March 31, 2021, assets held for sale and liabilities held for sale of the Health Care Services segment consisted of the following:

(in thousands)
CCRC Venture Transaction. Pursuant to the Purchase Agreement, on January 31, 2020, Healthpeak acquired the Company's 51% ownership interest in the CCRC Venture, which held 14 entry fee CCRCs, for a total purchase price of $295.2 million (representing an aggregate valuation of $1.06 billion less portfolio debt, subject to a net working capital adjustment), which remains subject to a post-closing net working capital adjustment. The Company recognized a $370.7 million gain on sale of assets for the three months ended March 31, 2020, and the Company derecognized the net equity method liability for the sale of the ownership interest in the CCRC Venture. At the closing, the parties terminated the Company's existing management agreements with the 14 entry fee CCRCs, Healthpeak paid the Company a $100.0 million management agreement termination fee, and the Company transitioned operations of the entry fee CCRCs to a new operator. The Company recognized $100.0 million of management fee revenue for the three months ended March 31, 2020 for the management termination fee. Prior to the January 31, 2020 closing, the parties moved the remaining two entry fee CCRCs into a new unconsolidated venture on substantially the same terms as the CCRC Venture to accommodate the sale of such 2 communities expected to occur in 2021. Subsequent to these transactions, the Company will have exited substantially all of its entry fee CCRC operations.

Accounts receivable, net
Master Lease Transactions.$
Pursuant to the MTCA, on January 31, 2020, the parties amended62,401 
Property, plant and restated the existing masterequipment and leasehold intangibles, net1,964 
Operating lease pursuant to which the Company continues to lease 25 communities from Healthpeak,right-of-use assets9,688 
Goodwill126,810 
Prepaid expenses and the Company acquired 18 formerly leased communities from Healthpeak, at which time the 18 communities were removed from the master lease. At the closing, the Company paid $405.5 million to acquire such communitiesother assets, net32,722 
Assets held for sale$233,585 
Trade accounts payable$1,201 
Accrued expenses30,030 
Refundable fees and to reduce its annual rent under the amended and restated master lease. The Company funded the community acquisitions with $192.6 million of non-recourse mortgage financing and the proceeds from the multi-part transaction. In addition, Healthpeak has agreed to transition 1 leased community to a successor operator at a future date. With respect to the continuing 24 communities, the Company's amended and restated master lease: (i) has an initial term to expire on December 31, 2027, subject to 2 extension options at the Company's election for ten years each, which must be exercised with respect to the entire pool of leased communities; (ii) the initial annual base rent for the 24 communities is $41.7 million and is subject to an escalator of 2.4% per annum on April 1st of each year; and (iii) Healthpeak has agreed to make available up to $35 million for capital expenditures for a five-year period related to the 24 communities at an initial lease rate of 7.0%. As a result of the community acquisition transaction, the Company recognized a $19.7 million gain on debt extinguishment and derecognized the $105.1 million carrying amount of financingdeferred revenue75,223 
Operating lease obligations9,688 
Liabilities held for 8 communities which were previously subject to sale-leaseback transactions in which the Company was deemed to have continuing involvement.sale$116,142 

Refer to Note 16 for selected financial data for the Health Care Services segment.

5.  Fair Value Measurements

Marketable Securities

As of March 31, 2020,2021, marketable securities of $108.0$134.9 million are stated at fair value based on valuationvaluations provided by third-party pricing services and are classified within Level 2 of the valuation hierarchy.

Debt

The Company estimates the fair value of its debt using a discounted cash flow analysis based upon the Company's current borrowing rate for debt with similar maturities and collateral securing the indebtedness. The Company had outstanding long-term debt obligations, including $166.4 million of borrowings outstanding on the revolving credit facility, as of March 31, 2020, with a carrying valueamount of approximately $3.9 billion as of both March 31, 20202021 and $3.6 billion as of December 31, 2019.2020. Fair value of the long-term debt approximates carrying valueamount in all periods presented. The Company's fair value of long-term debt disclosure is classified within Level 2 of the valuation hierarchy.



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Asset Impairment Expense

The following is a summary of asset impairment expense.
Three Months Ended
March 31,
(in millions)20212020
Operating lease right-of-use assets$9.0 $65.7 
Property, plant and equipment and leasehold intangibles, net1.7 11.0 
Investment in unconsolidated ventures1.5 
Asset impairment$10.7 $78.2 
 Three Months Ended
March 31,
(in millions)2020 2019
Property, plant and equipment and leasehold intangibles, net$11.0
 $
Operating lease right-of-use assets65.7
 
Investment in unconsolidated ventures1.5
 
Other assets, net
 0.4
Asset impairment$78.2
 $0.4


Although6.  Revenue

Disaggregation of Revenue

The Company disaggregates its revenue from contracts with customers by payor source as the Company cannot predict with reasonable certaintybelieves it best depicts how the ultimate impactsnature, amount, timing, and uncertainty of its revenue and cash flows are affected by economic factors. Resident fee revenue by payor source and reportable segment is as follows:
Three Months Ended March 31, 2021
(in thousands)Independent LivingAssisted Living and Memory CareCCRCsHealth Care ServicesTotal
Private pay$118,322 $370,494 $52,213 $337 $541,366 
Government reimbursement460 16,444 12,487 67,465 96,856 
Other third-party payor programs7,079 19,049 26,128 
Total resident fee revenue$118,782 $386,938 $71,779 $86,851 $664,350 
Three Months Ended March 31, 2020
(in thousands)Independent LivingAssisted Living and Memory CareCCRCsHealth Care ServicesTotal
Private pay$135,290 $440,613 $64,703 $170 $640,776 
Government reimbursement572 16,866 19,405 73,689 110,532 
Other third-party payor programs10,439 20,960 31,399 
Total resident fee revenue$135,862 $457,479 $94,547 $94,819 $782,707 

Contract Balances

The payment terms and conditions within the Company's revenue-generating contracts vary by contract type and payor source, although terms generally include payment to be made within 30 days. Resident fee revenue for recurring and routine monthly services is generally billed monthly in advance under the Company's independent living, assisted living, and memory care residency agreements. Resident fee revenue for standalone or certain healthcare services is generally billed monthly in arrears. A portion of the pandemic caused by coronavirus disease 2019 ("COVID-19"),Company's reimbursement from Medicare for certain healthcare services is billed near the start of each period of care, and cash is generally received before all services are rendered. The amount of revenue recognized for periods of care which are incomplete at period end is based on the Company's historical average percentage of days complete on each period of care and any unearned amounts are deferred and recognized when the service is performed. Additionally, non-refundable community fees are generally billed and collected in advance or upon move-in of a resident under the Company's independent living, assisted living, and memory care residency agreements. Amounts of revenue that are collected from residents in advance are recognized as deferred revenue until the performance obligations are satisfied.

The Company concluded thathad total deferred revenue (included within refundable fees and deferred revenue, liabilities held for sale, and other liabilities within the impactscondensed consolidated balance sheets) of $146.0 million and $138.3 million, including $30.1

14


million and $21.1 million of monthly resident fees billed and received in advance, as of March 31, 2021 and December 31, 2020, respectively. Such amount of total deferred revenue as of both March 31, 2021 and December 31, 2020 also included $87.5 million received in the year ended December 31, 2020 under a temporary expansion of the pandemic have adversely affected the Company’s projections of revenue, expense,Accelerated and cash flow for its senior housing community long-lived assets and constitute an indicator of potential impairment.Advance Payment Program administered by CMS. Refer to Note 163 for additional information on the COVID-19 pandemic. Accordingly, the Company assessed its long-lived assets for recoverability.

In estimating the recoverability of asset groups for purposes of the Company’s long-lived asset impairment testing duringsuch program. For the three months ended March 31, 2021 and 2020, the Company utilized future cash flow projectionsrecognized $30.8 million and $48.3 million, respectively, of revenue that are generally developed internally. Any estimates of future cash flow projections necessarily involve predicting unknown future circumstances and events and require significant management judgments and estimates. In arriving atwas included in the cash flow projections, the Company considers its estimates of the impacts of the pandemic, historic operating results, approved budgets and business plans, future demographic factors, expected growth rates, estimated asset holding periods, and other factors.

As of March 31, 2020, there was a wide range of possible outcomes as a result of the pandemic, as there was a high degree of uncertainty about its ultimate impacts. Management’s estimates of the impacts of the pandemic are highly dependent on variables that are difficult to predict, including the duration, severity, and geographic concentrations of the pandemic and any resurgence of the disease, the duration and degree to which visitors are restricted from the Company's communities, the effect of the pandemic on the demand for senior living communities, the degree to which the Company may receive government financial relief and the timing thereof, and the duration and costs of the Company’s response efforts. Future events may indicate differences from management's current judgments and estimates which could, in turn, result in future impairments.

Operating Lease Right-of-Use Assets

As a result of the COVID-19 pandemic during the three months ended March 31, 2020, the Company evaluated operating lease right-of-use assets for impairment and identified communities with a carrying amount of the assets in excess of the estimated future undiscounted net cash flows expected to be generated by the assets. The Company compared the estimated fair value of the assets to their carrying amount for these identified communities and recorded an impairment charge for the excess of carrying amount over fair value. As a result, the Company recognized the right-of-use assets for the operating leases for 35 communities on the condensed consolidateddeferred revenue balance sheet as of March 31,January 1, 2021 and 2020, at the estimated fair value of $106.7 million. The Company recorded a non-cash impairment charge in its operating results of $65.7 million for the three months ended March 31, 2020 to operating lease right-of-use assets, of which $31.3 million was within the Independent Living segment, $22.2 million was within the Assisted Living and Memory Care segment, and $12.2 million was within the CCRC segment.respectively.

The fair values of the operating lease right-of-use assets of these communities were estimated utilizing a discounted cash flow approach based upon historical and projected community cash flows and market data, including management fees and a market supported lease coverage ratio, all of which are considered Level 3 inputs within the valuation hierarchy. The estimated future cash flows were discounted at a rate that is consistent with a weighted average cost of capital from a market participant perspective. The range of discount rates utilized was 11.2% to 12.3%, depending upon the property type, geographical location, and the quality of the respective community. These impairment charges are primarily due to the COVID-19 pandemic and lower than expected operating performance at these communities and reflect the amount by which the carrying amounts of the assets exceeded their estimated fair value.



7.  Property, Plant and Equipment and Leasehold Intangibles, Net

During the three months ended March 31, 2020, the Company evaluated property, plant and equipment and leasehold intangibles for impairment and identified communities with a carrying amount of the assets in excess of the estimated future undiscounted net cash flows expected to be generated by the assets. The Company compared the estimated fair value of the assets to their carrying amount for these identified communities and recorded an impairment charge for the excess of carrying amount over fair value. The Company recorded property, plant and equipment and leasehold intangibles non-cash impairment charges in its operating results of $11.0 million for the three months ended March 31, 2020, primarily within the Assisted Living and Memory Care segment. The fair values of the property, plant and equipment of these communities were primarily determined utilizing a discounted cash flow approach considering stabilized facility operating income and market capitalization rates. These fair value measurements are considered Level 3 measurements within the valuation hierarchy. These impairment charges are primarily due to the COVID-19 pandemic and lower than expected operating performance at these communities and reflect the amount by which the carrying amounts of the assets exceeded their estimated fair value.

6.  Stock-Based Compensation

Grants of restricted stock units and stock awards under the Company's 2014 Omnibus Incentive Plan were as follows:
(in thousands, except for per share and unit amounts)Restricted Stock Units and Stock Awards Granted Weighted Average Grant Date Fair Value Total Value
Three months ended March 31, 20204,438
 $7.06
 $31,341


7.  Goodwill

The Company's Independent Living and Health Care Services segments had a carrying value of goodwill of $27.3 million and $126.8 million, respectively, as of both March 31, 2020 and December 31, 2019.

Goodwill is tested for impairment annually with a test date of October 1 and sooner if indicators of impairment are present.
Factors the Company considers important in its analysis, which could trigger an impairment of such assets, include significant underperformance relative to historical or projected future operating results, significant negative industry or economic trends, and a significant decline in the Company's stock price and market capitalization for a sustained period.

During the three months ended March 31, 2020, the Company identified qualitative indicators of impairment of goodwill, including the COVID-19 pandemic and a significant decline in the Company's stock price and market capitalization for a sustained period during the three months ended March 31, 2020. The pandemic and related infection prevention and control protocols within senior living communities have significantly disrupted demand for senior living communities and the sales process, which typically includes in-person prospective resident visits at communities. The Company believes potential residents and their families are more cautious regarding moving into senior living communities while the pandemic continues, and such caution may persist for some time. The Company cannot predict with reasonable certainty whether or when demand for senior living communities will return to pre-COVID-19 levels or the extent to which the pandemic’s effect on demand may adversely affect the amount of resident fees it is able to collect from its residents. Refer to Note 16 for additional information on the COVID-19 pandemic.

As a result of the COVID-19 pandemic, the Company performed an interim quantitative goodwill impairment test as of March 31, 2020. The Company’s quantitative goodwill impairment test as of March 31, 2020 included reduced estimates of projected future cash flows as a result of changes to significant assumptions using information known or knowable about the COVID-19 pandemic, including current industry and economic trends, changes in business plans, and changes in expected revenue and facility operating expense growth rates. Additionally, the Company considered the additional risk within the future cash flow estimates when selecting risk-adjusted discount rates. The Company determined 0 impairment was necessary for the three months ended March 31, 2020.

Determining the fair value of the Company’s reporting units involves the use of significant estimates and assumptions that are unpredictable and inherently uncertain. These estimates and assumptions include revenue and expense growth rates and operating margins used to calculate projected future cash flows and risk-adjusted discount rates. Future events may indicate differences from management's current judgments and estimates which could, in turn, result in future impairments. Future events that may result in impairment charges include differences in the projected occupancy rates or monthly service fee rates, changes in the cost structure of existing communities, changes in reimbursement rates from Medicare for healthcare services, and changes in healthcare reform. Significant adverse changes in the Company’s future revenues and/or operating margins, significant changes in the market for senior housing or the valuation of the real estate of senior living communities, as well as other events and circumstances, including but not limited to increased competition, changes in reimbursement rates from Medicare for healthcare services, and changing


economic or market conditions, including market control premiums, could result in changes in fair value and the determination that goodwill is impaired.

8.  Property, Plant and Equipment and Leasehold Intangibles, Net

As of March 31, 20202021 and December 31, 2019,2020, net property, plant and equipment and leasehold intangibles, which include assets under financing leases, consisted of the following:
(in thousands)March 31, 2021December 31, 2020
Land$504,698 $505,298 
Buildings and improvements5,222,741 5,215,460 
Furniture and equipment953,773 945,783 
Resident and leasehold operating intangibles305,960 307,071 
Construction in progress64,003 61,491 
Assets under financing leases and leasehold improvements1,534,468 1,523,055 
Property, plant and equipment and leasehold intangibles8,585,643 8,558,158 
Accumulated depreciation and amortization(3,567,234)(3,490,098)
Property, plant and equipment and leasehold intangibles, net$5,018,409 $5,068,060 
(in thousands)March 31, 2020 December 31, 2019
Land$508,274
 $450,894
Buildings and improvements5,236,408
 4,790,769
Furniture and equipment926,094
 859,849
Resident and leasehold operating intangibles317,048
 317,111
Construction in progress71,923
 80,729
Assets under financing leases and leasehold improvements1,523,689
 1,847,493
Property, plant and equipment and leasehold intangibles8,583,436
 8,346,845
Accumulated depreciation and amortization(3,284,526) (3,237,011)
Property, plant and equipment and leasehold intangibles, net$5,298,910
 $5,109,834


Assets under financing leases and leasehold improvements includes $0.4 billion and $0.6 billion of financing lease right-of-use assets, net of accumulated amortization, as of both March 31, 20202021 and December 31, 2019, respectively.2020. Refer to Note 10 for further information on the Company's financing leases.

The Company recognized depreciation and amortization expense on its property, plant and equipment and leasehold intangibles of $90.7 million and $96.1 million for the three months ended March 31, 2020 and 2019, respectively.

Long-lived assets with definite useful lives are depreciated or amortized on a straight-line basis over their estimated useful lives (or, in certain cases, the shorter of their estimated useful lives or the lease term) and are tested for impairment whenever indicators of impairment arise. Refer to Note 5 for additional informationThe Company recognized depreciation and amortization expense on impairment expense forits property, plant and equipment and leasehold intangibles.intangibles of $83.9 million and $90.7 million for the three months ended March 31, 2021 and 2020, respectively.

9.  Debt8.  Goodwill

Long-term debtThe Company's Independent Living and Health Care Services segments had a carrying value of goodwill of $27.3 million and $126.8 million, respectively, as of both March 31, 2021 and December 31, 2020. The goodwill of the Health Care Services segment is included within assets held for sale within the Company’s condensed consolidated balance sheet as of March 31, 2020 and December 31, 20192021.



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9.  Debt

Long-term debt consists of the following:
(in thousands)March 31, 2021December 31, 2020
Fixed mortgage notes payable due 2022 through 2047; weighted average interest rate of 4.17% and 4.18% as of March 31, 2021 and December 31, 2020, respectively$2,334,151 $2,366,996 
Variable mortgage notes payable due 2022 through 2030, weighted average interest rate of 2.46% and 2.49% as of March 31, 2021 and December 31, 2020, respectively1,524,496 1,529,935 
Other notes payable due 2021 to 2025; weighted average interest rate of 7.79% and 8.98% as of March 31, 2021 and December 31, 2020, respectively57,468 46,557 
Debt discount and deferred financing costs, net(26,324)(27,500)
Total long-term debt3,889,791 3,915,988 
Current portion224,890 68,885 
Total long-term debt, less current portion$3,664,901 $3,847,103 
(in thousands)March 31, 2020 December 31, 2019
Mortgage notes payable due 2020 through 2047; weighted average interest rate of 4.28% for the three months ended March 31, 2020, less debt discount and deferred financing costs of $22.1 million and $17.0 million as of March 31, 2020 and December 31, 2019, respectively (weighted average interest rate of 4.72% in 2019)$3,708,677
 $3,496,735
Other notes payable, weighted average interest rate of 4.10% for the three months ended March 31, 2020 (weighted average interest rate of 5.77% in 2019) and maturity dates ranging from 2020 to 202118,879
 58,388
Total long-term debt3,727,556
 3,555,123
Current portion83,014
 339,413
Total long-term debt, less current portion$3,644,542
 $3,215,710


Credit Facilities

The Company's Fifth Amended and Restated Credit Agreement with Capital One, National Association, as administrative agent, lender and swingline lender and the other lenders from time to time parties thereto (the "Credit Agreement"), provides commitments for a $250 million revolving credit facility with a $60 million sublimit for letters of credit and a $50 million swingline feature. The Company has a one-time right under the Credit Agreement to increase commitments on the revolving credit facility by an additional $100 million, subject to obtaining commitments for the amount of such increase from acceptable lenders. The Credit Agreement provides the Company a one-time right to reduce the amount of the revolving credit commitments, and the Company


may terminate the revolving credit facility at any time, in each case without payment of a premium or penalty. The Credit Agreement matures on January 3, 2024. Amounts drawn under the facility bear interest at 90-day LIBOR plus an applicable margin. The applicable margin varies based on the percentage of the total commitment drawn, with a 2.25% margin at utilization equal to or lower than 35%, a 2.75% margin at utilization greater than 35% but less than or equal to 50%, and a 3.25% margin at utilization greater than 50%. A quarterly commitment fee is payable on the unused portion of the facility at 0.25% per annum when the outstanding amount of obligations (including revolving credit and swingline loans and letter of credit obligations) is greater than or equal to 50% of the revolving credit commitment amount or 0.35% per annum when such outstanding amount is less than 50% of the revolving credit commitment amount.

The credit facility is secured by first priority mortgages on certain of the Company's communities. In addition, the Credit Agreement permits the Company to pledge the equity interests in subsidiaries that own other communities and grant negative pledges in connection therewith (rather than mortgaging such communities), provided that not more than 10% of the borrowing base may result from communities subject to negative pledges. Availability under the revolving credit facility will vary from time to time based on borrowing base calculations related to the appraised value and performance of the communities securing the credit facility and the Company's consolidated fixed charge coverage ratio. To the extent the outstanding borrowings on the credit facility exceed future borrowing base calculations, the Company would be required to repay the difference to restore the outstanding balance to the new borrowing base.

During 2019, parties entered into an amendment to the Credit Agreement that provides for availability calculations to be made at additional consolidated fixed charge coverage ratio thresholds.

The Credit Agreement contains typical affirmative and negative covenants, including financial covenants with respect to minimum consolidated fixed charge coverage and minimum consolidated tangible net worth. Amounts drawn on the credit facility may be used for general corporate purposes.

As of March 31, 2020, $166.4 million2021, 97.9%, or $3.8 billion of borrowings were outstanding on the revolving credit facility, $48.1Company's total debt obligations represented non-recourse property-level mortgage financings.

As of March 31, 2021, $69.9 million of letters of credit and no cash borrowings were outstanding andunder the revolvingCompany's $80.0 million secured credit facility had $35.3 million of availability.facility. The Company also had a separate unsecuredsecured letter of credit facility ofproviding up to $50.0$15.0 million of letters of credit as of March 31, 20202021 under which $47.5$13.6 million had been issued as of that date.

Financings

During March 2020, the Company completed its financing plans in the regular course of business, including closing non-recourse mortgage debt financing transactions as described below. As of March 31, 2020, the Company’s remaining 2020 and 2021 maturities are $69.7 million and $333.1 million, respectively, and the Company has commenced efforts to refinance those and other maturities with non-recourse mortgage debt. There is no assurance that debt financing will continue to be available on terms consistent with the Company’s expectations or at all.

On January 31, 2020, the Company obtained $238.2 million of debt secured by the non-recourse first mortgages on 14 communities, including $192.6 million of non-recourse first mortgage financing on 13 communities acquired from Healthpeak on such date. NaN percent of the principal amount bears interest at a fixed rate of 3.62%, and the remaining thirty percent of the principal amount bears interest at a variable rate equal to 30-day LIBOR plus a margin of 209 basis points. The debt matures in February 2030. The proceeds from the financing were utilized to fund the acquisition of communities from Healthpeak and repay $33.1 million of outstanding mortgage debt maturing in 2020. Refer to Note 4 for more information about the Company's acquisition of communities from Healthpeak.

On March 19, 2020, the Company obtained $29.2 million of debt secured by the non-recourse first mortgages on 7 communities, primarily communities acquired during the three months ended March 31, 2020. The loan bears interest at a variable rate equal to the 30-day LIBOR plus a margin of 225 basis points and matures in April 2030.

On March 20, 2020, the Company obtained $30.0 million of debt secured by the non-recourse first mortgage on one community acquired from Healthpeak on January 31, 2020. The loan bears interest at a variable rate equal to the 30-day LIBOR plus a margin of 250 basis points and matures in March 2022.

On March 31, 2020, the Company obtained $149.3 million of debt secured by the non-recourse first mortgages on 18 communities. Of the total principal, $73.1 million bears interest at a fixed rate of 3.55%, and the remaining $76.2 million bears interest at a variable rate equal to the 30-day LIBOR plus a margin of 210 basis points. The debt matures in April 2030. The $149.3 million of proceeds from the financing were primarily utilized to repay $136.3 million of outstanding mortgage debt maturing in 2020.



Financial Covenants

Certain of the Company's debt documents contain restrictions and financial covenants, such as those requiring the Company to maintain prescribed minimum liquidity, net worth, and stockholders' equity levels and debt service ratios, and requiring the Company not to exceed prescribed leverage ratios, in each case on a consolidated, portfolio-wide, multi-community, single-community, and/or entity basis. In addition, the Company's debt documents generally contain non-financial covenants, such as those requiring the Company to comply with Medicare or Medicaid provider requirements.requirements and maintain insurance coverage.

The Company's failure to comply with applicable covenants could constitute an event of default under the applicable debt documents. Many of the Company's debt documents contain cross-default provisions so that a default under one of these instruments could cause a default under other debt and lease documents (including documents with other lenders and lessors). Furthermore, the Company's debt is secured by its communities and, in certain cases, a guaranty by the Company and/or one or more of its subsidiaries.

As of March 31, 2020,2021, the Company is in compliance with the financial covenants of its debt agreements.

10.  Leases

As of March 31, 2020,2021, the Company operated 306301 communities under long-term leases (239(235 operating leases and 6766 financing leases). The substantial majority of the Company's lease arrangements are structured as master leases. Under a master lease, numerous communities are leased through an indivisible lease. The Company typically guarantees the performance and lease payment obligations of its subsidiary lessees under the master leases. An event of default related to an individual property or limited number of properties within a master lease portfolio may result in a default on the entire master lease portfolio.

The leases relating to these communities are generally fixed rate leases with annual escalators that are either fixed or based upon changes in the consumer price index or the leased property revenue. The Company is responsible for all operating costs, including repairs, property taxes, and insurance. The leases generally provide for renewal or extension options from 5 to 20 years and in some instances, purchase options.

The community leases contain other customary terms, which may include assignment and change of control restrictions, maintenance and capital expenditure obligations, termination provisions and financial covenants, such as those requiring the Company to maintain prescribed minimum liquidity, net worth, and stockholders' equity levels and lease coverage ratios, and not to exceed prescribed leverage ratios, in each case on a consolidated, portfolio-wide, multi-community, single-community and/or entity basis. In addition, the

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Company's lease documents generally contain non-financial covenants, such as those requiring the Company to comply with Medicare or Medicaid provider requirements.requirements and maintain insurance coverage.

The Company's failure to comply with applicable covenants could constitute an event of default under the applicable lease documents. Many of the Company's debt and lease documents contain cross-default provisions so that a default under one of these instruments could cause a default under other debt and lease documents (including documents with other lenders and lessors). Certain leases contain cure provisions, which generally allow the Company to post an additional lease security deposit if the required covenant is not met. Furthermore, the Company's leases are secured by its communities and, in certain cases, a guaranty by the Company and/or one or more of its subsidiaries.

As of March 31, 2020,2021, the Company is in compliance with the financial covenants of its long-term leases.



A summary of operating and financing lease expense (including the respective presentation on the condensed consolidated statements of operations) and net cash flowsoutflows from leasing transactionsleases is as follows:
Three Months Ended
March 31,
Operating Leases (in thousands)
20212020
Facility operating expense$4,842 $4,850 
Facility lease expense44,418 64,481 
Operating lease expense49,260 69,331 
Operating lease expense adjustment (1)
4,664 6,733 
Changes in operating lease assets and liabilities for lessor capital expenditure reimbursements(7,563)(4,088)
Operating net cash outflows from operating leases$46,361 $71,976 
 Three Months Ended
March 31,
Operating Leases (in thousands)
2020 2019
Facility operating expense$4,850
 $4,625
Facility lease expense64,481
 68,668
Operating lease expense69,331
 73,293
Operating lease expense adjustment (1)
6,733
 4,383
Changes in operating lease assets and liabilities for lessor capital expenditure reimbursements(4,088) 
Operating cash flows from operating leases$71,976
 $77,676

(1)Represents the difference between cash paid and expense recognized.

 Three Months Ended
March 31,
Financing Leases (in thousands)
2020 2019
Depreciation and amortization$9,144
 $11,678
Interest expense: financing lease obligations13,282
 16,743
Financing lease expense$22,426
 $28,421
    
Operating cash flows from financing leases$13,282
 $16,743
Financing cash flows from financing leases5,087
 5,453
Changes in financing lease assets and liabilities for lessor capital expenditure reimbursement1,739
 
Total cash flows from financing leases$20,108
 $22,196
    

(1)Represents the difference between the amount of cash operating lease payments and the amount of operating lease expense recognized in accordance with Accounting Standards Codification 842, Leases ("ASC 842").

Three Months Ended
March 31,
Financing Leases (in thousands)
20212020
Depreciation and amortization$7,630 $9,144 
Interest expense: financing lease obligations11,383 13,282 
Financing lease expense$19,013 $22,426 
Operating cash flows from financing leases$11,383 $13,282 
Financing cash flows from financing leases4,789 5,087 
Changes in financing lease assets and liabilities for lessor capital expenditure reimbursement(1,389)(1,739)
Total net cash outflows from financing leases$14,783 $16,630 


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The aggregate amounts of future minimum lease payments, including community, office, and equipment leases (excluding minimum lease payments related to $9.7 million of operating lease obligations included within liabilities held for sale) recognized on the condensed consolidated balance sheet as of March 31, 20202021 are as follows (in thousands):
Year Ending December 31,Operating LeasesFinancing Leases
2021 (nine months)$151,681 $48,807 
2022203,946 65,609 
2023192,625 66,341 
2024193,377 67,553 
2025191,131 57,595 
Thereafter280,960 109,684 
Total lease payments1,213,720 415,589 
Purchase option liability and non-cash gain on future sale of property413,617 
Imputed interest and variable lease payments(276,070)(270,052)
Total lease obligations$937,650 $559,154 
Year Ending December 31,Operating Leases Financing Leases
2020 (nine months)$226,638
 $48,958
2021289,775
 65,943
2022288,988
 66,577
2023290,107
 67,334
2024290,967
 68,572
Thereafter578,896
 167,852
Total lease payments1,965,371
 485,236
Purchase option liability and non-cash gain on future sale of property
 411,679
Imputed interest and variable lease payments(508,734) (315,354)
Total lease obligations$1,456,637
 $581,561


11.  Litigation

The Company has been and is currently involved in litigation and claims incidental to the conduct of its business, which it believes are generally comparable to other companies in the senior living and healthcare industries, including, but not limited to, putative class action claims from time to time regarding staffing at the Company’s communities and compliance with consumer protection laws and the Americans with Disabilities Act. Certain claims and lawsuits allege large damage amounts and may require significant


costs to defend and resolve. As a result, the Company maintains general liability, professional liability, and other insurance policies in amounts and with coverage and deductibles the Company believes are appropriate, based on the nature and risks of its business, historical experience, availability, and industry standards. The Company's current policies provide for deductibles for each claim and contain various exclusions from coverage. Accordingly, the Company is, in effect, self-insured for claims that are less than the deductible amounts and for claims or portions of claims that are not covered by such policies and/or exceed the policy limits.

Similarly, the senior living and healthcare industries are continuously subject to scrutiny by governmental regulators, which could result in reviews, audits, investigations, enforcement activities or litigation related to regulatory compliance matters. In addition, as a result of the Company's participation in the Medicare and Medicaid programs, the Company is subject to various governmental reviews, audits and investigations, including but not limited to audits under various government programs, such as the Recovery Audit Contractors (RAC), Zone Program Integrity Contractors (ZPIC), and Unified Program Integrity Contractors (UPIC) programs. The costs to respond to and defend such reviews, audits, and investigations may be significant, and an adverse determination could result in citations, sanctions and other criminal or civil fines and penalties, the refund of overpayments, payment suspensions, termination of participation in Medicare and Medicaid programs, and/or damage to the Company's business reputation.

In June 2020, the Company and several current and former executive officers were named as defendants in a putative class action lawsuit alleging violations of the federal securities laws filed in the federal court for the Middle District of Tennessee. The lawsuit asserts that the defendants made material misstatements and omissions concerning the Company's business, operational and compliance policies that caused the Company's stock price to be artificially inflated between August 2016 and April 2020. While the Company cannot predict with certainty the result of this or any other legal proceedings, the Company believes the allegations in the suit are without merit and does not expect this matter to have a material adverse effect on the Company's financial condition, results of operations, or cash flows. In October 2020 and April 2021, alleged stockholders of the Company filed separate stockholder derivative lawsuits in the federal court for the Middle District of Tennessee, asserting claims on behalf of the Company against certain current and former officers and directors for alleged breaches of duties owed to the Company. The complaints refer to the securities lawsuit described above and incorporate substantively similar allegations.


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12.  Stock-Based Compensation

Grants of restricted stock and restricted stock units under the Company's 2014 Omnibus Incentive Plan were as follows:
(in thousands, except for per share and unit amounts)Restricted Stock and Restricted Stock Unit GrantsWeighted Average Grant Date Fair ValueTotal Grant Date Fair Value
Three months ended March 31, 20211,961 $5.09 $9,988 

13.  Earnings Per Share

Basic earnings per share ("EPS") is calculated by dividing net income (loss) by the weighted average number of shares of common stock outstanding. Diluted EPS includes the components of basic EPS and also gives effect to dilutive common stock equivalents. Under the treasury stock method, diluted EPS reflects the potential dilution that could occur if securities or other instruments that are convertible into common stock were exercised or could result in the issuance of common stock. Potentially dilutive common stock equivalents include unvested restricted stock, restricted stock units, and warrants.

The following table summarizes the computation of basic and diluted earnings (loss) per share amounts presented in the condensed consolidated statement of operations:
Three Months Ended
March 31,
(in thousands, except for per share amounts)20212020
Income attributable to common stockholders:
Net income (loss)$(108,285)$369,515 
Weighted average shares outstanding - basic184,011 184,186 
Effect of dilutive securities - Unvested restricted stock, restricted stock units, and warrants336 
Weighted average shares outstanding - diluted184,011 184,522 
Basic earnings (loss) per common share:
Net income (loss) per share attributable to common stockholders$(0.59)$2.01 
Diluted earnings (loss) per common share:
Net income (loss) per share attributable to common stockholders$(0.59)$2.00 


For the purposes of computing diluted EPS, weighted average shares outstanding do not include potentially dilutive securities that are anti-dilutive under the treasury stock method, and performance-based equity awards are included based on the attainment of the applicable performance metrics as of the end of the reporting period. The following potentially dilutive securities were excluded from the computation of diluted EPS:
Three Months Ended
March 31,
(in millions)
2021(1)
2020
Non-performance-based restricted stock and restricted stock units6.2 6.9 
Performance-based restricted stock and restricted stock units0.4 1.8 
Warrants16.3 

(1)As a result of the net loss reported for the period, all unvested restricted stock, restricted stock units, and potential shares issuable under warrants were antidilutive for the period and as such were not included in the computation of diluted weighted average shares outstanding.


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14.  Income Taxes

The difference between the Company's effective tax rate for the three months ended March 31, 2021 and 2020 was primarily due to the tax impact of the multi-part transaction with Healthpeak that occurred in the three months ended March 31, 2020. The impact represented the tax expense recorded on the gain of the sale of the Company's interest in the CCRC Venture offset by a decrease in the valuation allowance that was a direct result of the multi-part transaction with Healthpeak.

The Company recorded an aggregate deferred federal, state, and local tax benefit of $25.2 million as a result of the operating loss for the three months ended March 31, 2021, which was offset by a proportionate increase in the valuation allowance of $25.5 million. The Company recorded an aggregate deferred federal, state, and local tax expense of $90.9 million for the three months ended March 31, 2020. The expense included $93.1 million as a result of the gain on the sale of the Company's interest in the CCRC Venture offset by a benefit of $2.2 million as a result of the operating losses (exclusive of the CCRC Venture sale) for the three months ended March 31, 2020. The expense for the three months ended March 31, 2020 was offset by a reduction in the valuation allowance of $112.6 million.

The Company evaluates its deferred tax assets each quarter to determine if a valuation allowance is required based on whether it is more likely than not that some portion of the deferred tax asset would not be realized. The Company's valuation allowance as of March 31, 2021 and December 31, 2020 was $406.5 million and $381.0 million, respectively.

The increase in the valuation allowance for the three months ended March 31, 2021 is the result of current operating losses during the three months ended March 31, 2021. The change in the valuation allowance for the three months ended March 31, 2020 was primarily the result of a reduction in the Company’s valuation allowance of $117.6 million as a result of the Healthpeak transaction offset by the anticipated reversal of future tax liabilities offset by future tax deductions.

The Company recorded interest charges related to its tax contingency reserve for cash tax positions for the three months ended March 31, 2021 and 2020 which are included in income tax expense or benefit for the period. As of March 31, 2021, tax returns for years 2017 through 2019 are subject to future examination by tax authorities. In addition, the net operating losses from prior years are subject to adjustment under examination.

15.  Supplemental Disclosure of Cash Flow Information
Three Months Ended
March 31,
(in thousands)20212020
Supplemental Disclosure of Cash Flow Information:
Interest paid$47,129 $59,479 
Income taxes paid, net of refunds904 957 
Capital expenditures, net of related payables:
Capital expenditures - non-development, net$27,450 $60,556 
Capital expenditures - development, net1,521 3,900 
Capital expenditures - non-development - reimbursable8,951 5,827 
Trade accounts payable2,439 (898)
Net cash paid$40,361 $69,385 
Acquisition of communities from Healthpeak:
Property, plant and equipment and leasehold intangibles, net$$286,734 
Operating lease right-of-use assets(63,285)
Financing lease obligations129,196 
Operating lease obligations74,335 
Loss (gain) on debt modification and extinguishment, net(19,731)
Net cash paid$$407,249 
Acquisition of other assets, net of related payables and cash received:
Property, plant and equipment and leasehold intangibles, net$$179 
Financing lease obligations39,260 
Net cash paid$$39,439 
 Three Months Ended
March 31,
(in thousands)2020 2019
Supplemental Disclosure of Cash Flow Information:   
Interest paid$59,479
 $62,107
Income taxes paid, net of refunds957
 606
    
Capital expenditures, net of related payables   
Capital expenditures - non-development, net$60,556
 $54,602
Capital expenditures - development, net3,900
 5,269
Capital expenditures - non-development - reimbursable5,827
 
Trade accounts payable(898) 184
Net cash paid$69,385
 $60,055
Acquisition of communities from Healthpeak   
Property, plant and equipment and leasehold intangibles, net$286,734
 $
Operating lease right-of-use assets(63,285) 
Financing lease obligations129,196
 
Operating lease obligations74,335
 
Loss (gain) on debt modification and extinguishment, net(19,731) 
Net cash paid$407,249
 $
Acquisition of other assets, net of related payables and cash received:   
Property, plant and equipment and leasehold intangibles, net$179
 $32,126
Financing lease right-of-use assets39,260
 
Other intangibles assets, net
 (4,796)
Net cash paid$39,439
 $27,330
Proceeds from Sale of CCRC Venture, net   
Investment in unconsolidated ventures$(14,848) $
Current portion of long-term debt34,706
 
Accrued expenses(5,025) 
Other liabilities60,748
 
Loss (gain) on sale of assets, net(370,745) 
Net cash received$(295,164) $
Proceeds from sale of other assets, net   
Prepaid expenses and other assets, net$(1,261) $(231)
Assets held for sale(5,274) (29,550)


20


Property, plant and equipment and leasehold intangibles, net
 (457)
Other liabilities(824) 78
Loss (gain) on sale of assets, net(2,094) 702
Net cash received$(9,453) $(29,458)
    
Supplemental Schedule of Non-cash Operating, Investing and Financing   
Purchase of treasury stock:   
Treasury stock$
 $288
Accounts payable
 (288)
Net$
 $
Assets designated as held for sale:   
Assets held for sale$
 $(5,249)
Property, plant and equipment and leasehold intangibles, net
 5,249
Net$
 $
Healthpeak master lease modification   
Property, plant and equipment and leasehold intangibles, net$(57,462) $
Operating lease right-of-use assets88,044
 
Financing lease obligations70,874
 
Operating lease obligations(101,456) 
Net$
 $
Other lease termination and modification, net:   
Prepaid expenses and other assets, net$
 $(160)
Property, plant and equipment and leasehold intangibles, net(9,441) 175
Financing lease obligations9,516
 
Other liabilities(75) (224)
Loss (gain) on facility lease termination and modification, net
 209
Net$
 $

Proceeds from sale of CCRC Venture, net:
Investments in unconsolidated ventures$$(14,848)
Current portion of long-term debt34,706 
Accrued expenses(5,025)
Other liabilities60,748 
Loss (gain) on sale of assets, net(370,745)
Net cash received$$(295,164)
Proceeds from sale of other assets, net:
Prepaid expenses and other assets, net$$(1,261)
Assets held for sale(2,125)(5,274)
Property, plant and equipment and leasehold intangibles, net(597)
Other liabilities74 (824)
Loss (gain) on sale of assets, net(1,112)(2,094)
Net cash received$(3,760)$(9,453)
Supplemental Schedule of Non-cash Operating, Investing, and Financing Activities:
Healthpeak master lease modification:
Property, plant and equipment and leasehold intangibles, net$$(57,462)
Operating lease right-of-use assets88,044 
Financing lease obligations70,874 
Operating lease obligations(101,456)
Net$$
Other non-cash lease transactions, net:
Property, plant and equipment and leasehold intangibles, net$$(9,441)
Operating lease right-of-use assets16,721 
Financing lease obligations9,516 
Operating lease obligations(16,721)
Other liabilities(75)
Net$$

Restricted cash consists principally of deposits for letters of credit, escrow deposits for real estate taxes, property insurance, and capital expenditures, debt service reserve accounts required by certain lenders under mortgage debt agreements, and deposits as security for self-insured retention risk under workers' compensation programs and property insurance programs. The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the condensed consolidated balance sheets that sums to the total of the same such amounts shown in the condensed consolidated statements of cash flows.
(in thousands)March 31, 2021December 31, 2020
Reconciliation of cash, cash equivalents, and restricted cash:
Cash and cash equivalents$303,952 $380,420 
Restricted cash26,503 28,059 
Long-term restricted cash71,468 56,669 
Total cash, cash equivalents, and restricted cash$401,923 $465,148 
(in thousands)March 31, 2020 December 31, 2019
Reconciliation of cash, cash equivalents, and restricted cash:   
Cash and cash equivalents$392,674
 $240,227
Restricted cash23,908
 26,856
Long-term restricted cash41,917
 34,614
Total cash, cash equivalents, and restricted cash shown in the consolidated statements of cash flows$458,499
 $301,697


13.  Income Taxes

The difference between the Company's effective tax rate for the three months ended March 31, 2020 and March 31, 2019 was primarily due to the tax impact of the multi-part transaction with Healthpeak that occurred in the three months ended March 31, 2020. The impact represented the tax expense recorded on the gain of the sale of the Company's interest in the CCRC Venture offset by a decrease in the valuation allowance that was a direct result of the multi-part transaction with Healthpeak. This was slightly offset by the adjustment for stock-based compensation, which was greater in the three months ended March 31, 2019 compared to the three months ended March 31, 2020.

The Company recorded an aggregate deferred federal, state, and local tax expense of $90.9 million for the three months ended March 31, 2020. The expense includes $93.1 million as a result of the gain on the sale of the Company's interest in the CCRC


Venture offset by a benefit of $2.2 million as a result of the operating losses (exclusive of the CCRC Venture sale) for the three months ended March 31, 2020. The expense for the three months ended March 31, 2020 is offset by a reduction in the valuation allowance of $112.6 million. The Company recorded an aggregate deferred federal, state, and local tax benefit of $6.5 million of which $8.2 million was a result of the operating loss for the three months ended March 31, 2019. The benefit was reduced by $1.7 million reduction in the deferred tax asset related to employee stock compensation. The benefit for the three months ended March 31, 2019 is offset by an increase in the valuation allowance of $6.6 million.

The Company evaluates its deferred tax assets each quarter to determine if a valuation allowance is required based on whether it is more likely than not that some portion of the deferred tax asset would not be realized. The Company's valuation allowance as of March 31, 2020 and December 31, 2019 was $296.3 million and $408.9 million, respectively.

The change in the valuation allowance for the three months ended March 31, 2020 is primarily the result of a reduction in the Company’s valuation allowance of $117.6 million as a result of the Healthpeak transaction offset by the anticipated reversal of future tax liabilities offset by future tax deductions. The increase in the valuation allowance during the three months ended March 31, 2019 was comprised of multiple components. The increase includes $13.8 million resulting from the adoption of Accounting Standards Codification ("ASC") 842, Leases ("ASC 842") recorded to equity. An additional $8.3 million of allowance was established against the current operating loss incurred during the three months ended March 31, 2019. Offsetting the increases was a decrease of $1.7 million of allowance as a result of removal of future timing differences related to employee stock compensation recorded in the three months ended March 31, 2019.

The Company recorded interest charges related to its tax contingency reserve for cash tax positions for the three months ended March 31, 2020 and 2019 which are included in income tax expense or benefit for the period. As of March 31, 2020, tax returns for years 2015 through 2018 are subject to future examination by tax authorities. In addition, the net operating losses from prior years are subject to adjustment under examination.

14.  Revenue

Disaggregation of Revenue

The Company disaggregates its revenue from contracts with customers by payor source, as the Company believes it best depicts how the nature, amount, timing and uncertainty of its revenue and cash flows are affected by economic factors. See details on a reportable segment basis in the tables below.
 Three Months Ended March 31, 2020
(in thousands)Independent Living Assisted Living and Memory Care CCRCs Health Care Services Total
Private pay$135,290
 $440,613
 $64,703
 $170
 $640,776
Government reimbursement572
 16,866
 19,405
 73,689
 110,532
Other third-party payor programs
 
 10,439
 20,960
 31,399
Total resident fee revenue$135,862
 $457,479
 $94,547
 $94,819
 $782,707
          
 Three Months Ended March 31, 2019
(in thousands)Independent Living Assisted Living and Memory Care CCRCs Health Care Services Total
Private pay$135,045
 $441,911
 $71,533
 $190
 $648,679
Government reimbursement649
 16,615
 21,487
 88,657
 127,408
Other third-party payor programs
 
 10,707
 22,685
 33,392
Total resident fee revenue$135,694
 $458,526
 $103,727
 $111,532
 $809,479

The Company has not further disaggregated management fee revenues and revenue for reimbursed costs incurred on behalf of managed communities as the economic factors affecting the nature, timing, amount, and uncertainty of revenue and cash flows do not significantly vary within each respective revenue category.



Contract Balances

The payment terms and conditions within the Company's revenue-generating contracts vary by contract type and payor source, although terms generally include payment to be made within 30 days.

Resident fee revenue for recurring and routine monthly services is generally billed monthly in advance under the Company's independent living, assisted living, and memory care residency agreements. Resident fee revenue for standalone or certain health care services is generally billed monthly in arrears. Additionally, non-refundable community fees are generally billed and collected in advance or upon move-in of a resident under the Company's independent living, assisted living, and memory care residency agreements. Amounts of revenue that are collected from residents in advance are recognized as deferred revenue until the performance obligations are satisfied. The Company had total deferred revenue (included within refundable fees and deferred revenue, and other liabilities within the condensed consolidated balance sheets) of $72.1 million and $72.5 million, including $39.8 million and $38.9 million of monthly resident fees billed and received in advance, as of March 31, 2020 and December 31, 2019, respectively. For the three months ended March 31, 2020 and 2019, the Company recognized $48.3 million and $61.7 million, respectively, of revenue that was included in the deferred revenue balance as of January 1, 2020 and 2019. The Company applies the practical expedient in ASC 606-10-50-14 and does not disclose amounts for remaining performance obligations that have original expected durations of one year or less.

For the three months ended March 31, 2020 and 2019, the Company recognized $4.0 million and $3.5 million, respectively, of charges within facility operating expense within the condensed consolidated statements of operations for additions to the allowance for credit losses.

15.16.  Segment Information

The Company has 5 reportable segments: Independent Living; Assisted Living and Memory Care; CCRCs; Health Care Services; and Management Services. Operating segments are defined as components of an enterprise that engage in business activities from which it may earn revenues and incur expenses; for which separate financial information is available; and whose operating results are regularly reviewed by the chief operating decision maker to assess the performance of the individual segment and make decisions about resources to be allocated to the segment.


21


Independent Living. The Company's Independent Living segment includes owned or leased communities that are primarily designed for middle to upper income seniors who desire an upscaleto live in a residential environment providingsetting that feels like home, without the highest qualityefforts of service.ownership. The majority of the Company's independent living communities consist of both independent and assisted living units in a single community, which allows residents to age-in-place by providing them with a broad continuum of senior independent and assisted living services.services to accommodate their changing needs.

Assisted Living and Memory Care.The Company's Assisted Living and Memory Care segment includes owned or leased communities that offer housing and 24-hour assistance with activities of daily life toliving for mid-acuity and frail and elderly residents. AssistedThe Company's assisted living and memory care communities include both freestanding, multi-story communities, andas well as smaller freestanding, single story communities. The Company also provides memory care services at freestanding memory care communities that are specially designed for residents with Alzheimer's disease and other dementias.

CCRCs.The Company's CCRCs segment includes large owned or leased communities that offer a variety of living arrangements and services to accommodate all levelsa broad spectrum of physical ability and health.healthcare needs. Most of the Company's CCRCs have independent living, assisted living, memory care, and skilled nursing available on one campus or within the immediate market, and some also include memory care services.area.

Health Care Services. The Company's Health Care Services segment includes the home health, hospice, and outpatient therapy services as well as education and wellness programs, provided to residents of many of the Company'sits communities and to seniors living outside of the Company'sits communities. The Health Care Services segment does not include the skilled nursing and inpatient healthcare services provided in the Company's skilled nursing units, which are included in the Company's CCRCs segment.

Management Services. The Company's Management Services segment includes communities operated by the Company pursuant to management agreements. In some of the cases, the controlling financial interest in the community is held by third parties and, in other cases, the community is owned in a venture structure in which the Company has an ownership interest. Under the management agreements for these communities, the Company receives management fees as well as reimbursed expenses, which represent the reimbursement of expenses it incurs on behalf of the owners.



The following table sets forth selected segment financial and operating data:
Three Months Ended
March 31,
(in thousands)20212020
Revenue and other operating income:
Independent Living(1)(2)
$120,146 $135,862 
Assisted Living and Memory Care(1)(2)
392,042 457,479 
CCRCs(1)(2)
73,463 94,547 
Health Care Services(1)(2)
89,434 94,819 
Management Services(3)
74,360 231,432 
Total revenue and other operating income$749,445 $1,014,139 
Segment operating income:(4)
Independent Living$37,329 $51,414 
Assisted Living and Memory Care71,433 132,001 
CCRCs7,608 19,931 
Health Care Services2,403 (9,121)
Management Services8,566 108,715 
Total segment operating income127,339 302,940 
General and administrative expense (including non-cash stock-based compensation expense)49,943 54,595 
Facility operating lease expense44,418 64,481 
Depreciation and amortization83,891 90,738 

22


 Three Months Ended
March 31,
(in thousands)2020 2019
Revenue:   
Independent Living (1)
$135,862
 $135,694
Assisted Living and Memory Care (1)
457,479
 458,526
CCRCs (1)
94,547
 103,727
Health Care Services (1)
94,819
 111,532
Management Services (2)
231,432
 232,565
Total revenue$1,014,139
 $1,042,044
Segment operating income: (3)
   
Independent Living$51,414
 $52,876
Assisted Living and Memory Care132,001
 140,699
CCRCs19,931
 21,637
Health Care Services(9,121) 8,173
Management Services108,715
 15,743
Total segment operating income302,940
 239,128
General and administrative expense (including non-cash stock-based compensation expense)54,595
 56,311
Facility operating lease expense64,481
 68,668
Depreciation and amortization90,738
 96,888
Asset impairment78,226
 391
Loss (gain) on facility lease termination and modification, net
 209
Income (loss) from operations$14,900
 $16,661
Asset impairment:
Independent Living520 31,317 
Assisted Living and Memory Care9,642 32,798 
CCRCs515 12,173 
Corporate and Management Services1,938 
Income (loss) from operations$(61,590)$14,900 

As of
(in thousands)March 31, 2021December 31, 2020
Total assets:
Independent Living$1,399,489 $1,419,838 
Assisted Living and Memory Care3,740,476 3,787,611 
CCRCs728,621 738,121 
Health Care Services233,585 233,178 
Corporate and Management Services643,982 723,010 
Total assets$6,746,153 $6,901,758 
 As of
(in thousands)March 31, 2020 December 31, 2019
Total assets:   
Independent Living$1,533,986
 $1,441,652
Assisted Living and Memory Care4,103,793
 4,157,610
CCRCs809,344
 742,809
Health Care Services257,277
 256,715
Corporate and Management Services797,295
 595,647
Total assets$7,501,695
 $7,194,433


(1)All revenue is earned from external third parties in the United States.

(2)Management services segment revenue includes management fees and reimbursements of costs incurred on behalf of managed communities.

(3)Segment operating income is defined as segment revenues less segment facility operating expense (excluding depreciation and amortization) and costs incurred on behalf of managed communities.

(1)All revenue is earned from external third parties in the United States.



16.  COVID-19 Pandemic

(2)The United States broadly continues to experience the pandemic caused by COVID-19, which has significantly disrupted,Independent Living, Assisted Living and likely will continue to significantly disrupt for some period, the nation’s economy, the senior living industry,Memory Care, CCRCs, and the Company’s business. The pandemicHealth Care Services segments include $1.4 million, $5.1 million, $1.7 million, and the Company’s response efforts began to adversely impact the Company’s occupancy and resident fee revenue during the three months ended March 31, 2020, primarily during the second half of March as new resident leads, visits (including virtual visits), and move-in activity declined significantly compared to typical levels. This trend continued through April 2020. The Company’s home health average daily census also began to decrease in March 2020 as referrals declined significantly due to suspension of elective medical procedures and discharges increasing as a result of stay-at-home orders and recommendations. The Company expects further deterioration of its resident fee revenue resulting from fewer move-ins and resident attrition inherent in its business, which may increase due to the impacts of COVID-19. Lower than normal controllable move-out activity during the pandemic may continue to partially offset future adverse revenue impacts.

Facility operating expense$2.6 million respectively, for the three months ended March 31, 2020 includes $10.0 million2021 of incremental direct costs to prepareother operating income recognized for and respondthe credits or grants pursuant to the pandemic, including costs for acquisitionEmployee Retention Credit, Provider Relief Fund, and other government sources, as described in Note 3. Allocations to the applicable segment generally reflect the credits earned by the segment, the segment’s receipt and acceptance of additional personal protective equipment ("PPE"), medical equipment,the grant, or the segment’s proportional utilization of the grant.

(3)Management services segment revenue includes management fees and cleaning and disposable food service supplies, enhanced cleaning and environmental sanitation costs, and increased labor expense. Such costs have escalated following March 31, 2020, and the Company expects such costs to further include increased workers compensation expense, health plan expense, insurance premiums and retention, and consulting and professional services costs, as well as costs for COVID-19 testing of residents and associates where not otherwise covered by government payor or third-party insurance sources. The Company is not able to reasonably predict the total amountreimbursements of costs it will incur related to the pandemic,incurred on behalf of managed communities.

(4)Segment operating income is defined as segment revenues and such costs are likely to be substantial.
In response to the pandemic, on March 27, 2020, the President signed the Coronavirus Aid, Relief,other operating income less segment facility operating expenses (excluding facility depreciation and Economic Security Act of 2020 (CARES Act) into law. The legislation provides liquidity and financial relief to certain businesses, among other things. As of March 31, 2020, the Company estimated that grants or other funding mechanisms to eligible health care providers for health care related expenses or lost revenues attributable to COVID-19 would partially offset potential reductions in cash flows for the Health Care Services segment. The impacts to the Company of certain provisions of the CARES Act are summarized below.
During April 2020, the Company received $29.5 million of grants from the Public Health and Social Services Emergency Fund (the "Emergency Fund") administered by the Department of Health and Human Services ("HHS"), which was expanded by the CARES Act to provide grants or other funding mechanisms to eligible health care providers for health care related expenses or lost revenues attributable to COVID-19. The amount of the grants the Company received was based primarily on its relative share of aggregate 2019 Medicare fee-for-service reimbursements, and the grants are primarily related to home health, hospice, outpatient therapy, and skilled nursing care provided through its Health Care Services and CCRCs segments. Grants received are subject to the terms and conditions of the program, including that such funds may only be used to prevent, prepare for, and respond to COVID-19 and will reimburse only for health care related expenses or lost revenues that are attributable to COVID-19. The Company continues to evaluate the terms, conditions, and permitted uses associated with the grants, including requirements of HHS, and is in the process of determining what portions of these grants that the Company will be able to retain and use.
During April 2020, the Company received $85.0 million under the Accelerated and Advance Payment Program administered by the Centers for Medicare & Medicaid Services ("CMS"), which was temporarily expanded by the CARES Act. Under the program, the Company has requested acceleration/advancement of 100% of its Medicare payment amount for a 3-month period. Repayments of accelerated/advanced payments are required to begin 120 days after their issuance through offsets of new Medicare claims, and all accelerated/advanced payments are due 210 days following their issuance.
Under the CARES Act, the Company may elect to defer payment of the employer portion of social security payroll taxes incurred from March 27, 2020 to December 31, 2020. One-half of such deferral amount will become due on each of December 31, 2021 and December 31, 2022. The Company intends to utilize this deferral program to delay payment of approximately $76 million of the employer portion of payroll taxes estimated to be incurred between March 27, 2020 and December 31, 2020.
The CARES Act temporarily suspended the 2% Medicare sequestration for the period May 1, 2020 to December 31, 2020, which will primarily benefit the Company’s Health Care Services segment.
The Company cannot predict with reasonable certainty the impacts that COVID-19 ultimately will have on its business, results of operations, cash flow, and liquidity, and the Company’s preparation and response efforts may delay or negatively impact its strategic initiatives, including plans for future growth. The ultimate impacts of COVID-19 will depend on many factors, some of which cannot be foreseen, including the duration, severity, and geographic concentrations of the pandemic and any resurgence of


the disease; the impact of COVID-19 on the nation’s economy and debt and equity markets and the local economies in the Company’s markets; the development and availability of COVID-19 infection and antibody testing, therapeutic agents, and vaccines and the prioritization of such resources among businesses and demographic groups; government financial and regulatory relief efforts that may become available to business and individuals; perceptions regarding the safety of senior living communities during and after the pandemic; changes in demand for senior living communities and the Company’s ability to adapt its sales and marketing efforts to meet that demand; the impact of COVID-19 on the Company’s residents’ and their families’ ability to afford its resident fees, including due to changes in unemployment rates, consumer confidence, and equity markets caused by COVID-19; changes in the acuity levels of the Company’s new residents; the disproportionate impact of COVID-19 on seniors generally and those residing in the Company’s communities; the durationamortization) and costs incurred on behalf of the Company’s preparation and response efforts, including increased equipment, supplies, labor, litigation, and other expenses; the impact of COVID-19 on the Company’s ability to complete financings, refinancings, or other transactions (including dispositions) or to generate sufficient cash flow to cover required interest and lease payments and to satisfy financial and other covenants in the Company’s debt and lease documents; increased regulatory requirements and enforcement actions resulting from COVID-19, including those that may limit the Company’s collection efforts for delinquent accounts; and the frequency and magnitude of legal actions and liability claims that may arise due to COVID-19 or the Company’s response efforts.managed communities.


23


Item 2.  Management's Discussion and Analysis of Financial Condition and Results of Operations

SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

Certain statements in this Quarterly Report on Form 10-Q may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to various risks and uncertainties and include all statements that are not historical statements of fact and those regarding our intent, belief or expectations, including those related to the COVID-19 pandemic.expectations. Forward-looking statements are generally identifiable by use of forward-looking terminology such as "may," "will," "should," "could," "would," "potential," "intend," "expect," "endeavor," "seek," "anticipate," "estimate," "believe," "project," "predict," "continue," "plan," "target," or other similar words or expressions. These forward-looking statements are based on certain assumptions and expectations, and our ability to predict results or the actual effect of future plans or strategies is inherently uncertain. Although we believe that expectations reflected in any forward-looking statements are based on reasonable assumptions, we can give no assurance that our assumptions or expectations will be attained and actual results and performance could differ materially from those projected. Factors which could have a material adverse effect on our operations and future prospects or which could cause events or circumstances to differ from the forward-looking statements include, but are not limited to:to, the impacts of the COVID-19 pandemic, including the response efforts of federal, state, and local government authorities, businesses, individuals, and us on our business, results of operations, cash flow, liquidity, and our strategic initiatives, including plans for future growth, which will depend on many factors, some of which cannot be foreseen, including the duration, severity, and geographic concentrationsbreadth of the pandemic and any resurgence of the disease, the impact of COVID-19 on the nation'snation’s economy and debt and equity markets and the local economies in our markets, the development, availability, utilization, and availabilityefficacy of COVID-19 infection and antibody testing, therapeutic agents, and vaccines and the prioritization of such resources among businesses and demographic groups, government financial and regulatory relief efforts that may become available to business and individuals, including our ability to qualify for and satisfy the terms and conditions of financial relief, perceptions regarding the safety of senior living communities during and after the pandemic, changes in demand for senior living communities and our ability to adapt our sales and marketing efforts to meet that demand, the impact of COVID-19 on our residents’ and their families’ ability to afford our resident fees, including due to changes in unemployment rates, consumer confidence, housing markets, and equity markets caused by COVID-19, changes in the acuity levels of our new residents, the disproportionate impact of COVID-19 on seniors generally and those residing in our communities, the duration and costs of our preparation and response efforts, including increased equipment, supplies, labor, litigation, testing, vaccination clinic, and other expenses, the impact of COVID-19 on our ability to complete financings and refinancings of various assets, or other transactions (including dispositions)dispositions and our pending Health Care Services transaction) or to generate sufficient cash flow to cover required interest and lease payments and to satisfy financial and other covenants in our debt and lease documents, increased regulatory requirements, andincluding unfunded, mandatory testing, increased enforcement actions resulting from COVID-19, including thosegovernment action that may limit our collection or discharge efforts for delinquent accounts, and the frequency and magnitude of legal actions and liability claims that may arise due to COVID-19 or our response efforts; events which adversely affect the ability of seniors to afford resident fees, including downturns in the economy, housing markets,market, consumer confidence, or the equity markets and unemployment among resident family members, which may be adversely impacted by the pandemic;members; changes in reimbursement rates, methods, or timing under governmental reimbursement programs including the Medicare and Medicaid programs; the impact of ongoing healthcare reform efforts; the effects of senior housing construction and development, oversupplylower industry occupancy (including due to the pandemic), and increased competition; conditions of housing markets, regulatory changes, acts of nature, and the effects of climate change in geographic areas where we are concentrated; terminations of our resident agreements and vacancies in the living spaces we lease, including due to the pandemic; limits on our ability to use net operating loss carryovers to reduce future tax payments; failure to maintain the security and functionality of our information systems, to prevent a cybersecurity attack or breach, or to comply with applicable privacy and consumer protection laws, including HIPAA; our ability to complete our capital expenditures in accordance with our plans; our ability to identify and pursue development, investment and acquisition opportunities and our ability to successfully integrate acquisitions; competition for the acquisition of assets; our ability to complete pending or expected disposition, acquisition, or other transactions (including our pending Health Care Services transaction) on agreed upon terms or at all, including in respect of the satisfaction of closing conditions, the risk that regulatory approvals are not obtained or are subject to unanticipated conditions, and uncertainties as to the timing of closing, and our ability to identify and pursue any such opportunities in the future; risks related to the implementation of our strategy, including initiatives undertaken to execute on our strategic priorities and their effect on our results; delays in obtaining regulatory approvals; disruptions in the financial markets including those related toor decreases in the pandemic,appraised values or performance of our communities that affect our ability to obtain financing or extend or refinance debt as it matures and our financing costs; the risks associated with current global economic conditions, including changes related to the pandemic, and general economic factors such as inflation, the consumer price index, commodity costs, fuel and other energy costs, costs of salaries, wages, benefits, and insurance, interest rates, and tax rates; the impact of seasonal contagious illness or an outbreak of COVID-19 or other contagious disease in the markets in which we operate; our ability to generate sufficient cash flow to cover required interest and long-term lease payments and to fund our planned capital projects, which may be adversely affected by the pandemic; the effect of our indebtedness and long-term leases on our liquidity;projects; the effect of our non-compliance with any of our debt or lease agreements (including the financial covenants contained therein), including the risk of lenders or lessors declaring a cross default in the event of our non-compliance with any such agreements and the risk of loss of our property securing leases and indebtedness due to any resulting lease terminations and foreclosure actions; the effect of our borrowing base calculationsindebtedness and long-term leases on our consolidated fixed charge coverage ratio on availability under our revolving credit facility;liquidity; the potential phasing out of LIBOR which may increase the costs of our debt obligations; our ability to obtain additional capital on terms acceptable to us; departures of key officers and

24


potential disruption caused by changes in management; increased competition for or a shortage of personnel (including due to the pandemic), wage pressures resulting from increased competition, low unemployment levels, minimum wage increases and changes in overtime laws, and union activity; failure to maintain the security and functionality of our information systems, to prevent a cybersecurity attack or breach, or to comply with applicable privacy and consumer protection laws, including HIPAA; our inability to achieve or maintain profitability; our ability to complete pending or expected disposition, acquisition, or other transactions on agreed upon terms or at all, including in respect of the satisfaction of closing conditions, the risk that regulatory approvals are not obtained or are subject to unanticipated conditions, and uncertainties as to the timing of closing, and our ability to identify and pursue any such opportunities in the future; our ability to obtain additional capital on terms acceptable to us; our ability to complete our capital expenditures in accordance with our plans; our ability to identify and pursue development, investment and acquisition opportunities and our ability to successfully integrate acquisitions; competition for the acquisition of assets; delays in obtaining regulatory approvals; terminations, early or otherwise, or non-renewal of management agreements; conditions of housing markets, regulatory changes, acts of nature, and the effects of climate change in geographic areas where we are concentrated; terminations of our resident agreements and vacancies in the living spaces we lease, which may be adversely impacted by the pandemic; departures of key


officers and potential disruption caused by changes in management; risks related to the implementation of our strategy, including initiatives undertaken to execute on our strategic priorities and their effect on our results; actions of activist stockholders, including a proxy contest; market conditions and capital allocation decisions that may influence our determination from time to time whether to purchase any shares under our existing share repurchase program and our ability to fund any repurchases; our ability to maintain consistent quality control; a decrease in the overall demand for senior housing, which may be adversely impacted by the pandemic; environmental contamination at any of our communities; failure to comply with existing environmental laws; costs to defend against, or an adverse determination or resolution of complaints filed against us;us, including class action and stockholder derivative complaints; the cost and difficulty of complying with increasing and evolving regulation; costs to respond to, and adverse determinations resulting from, government reviews, audits and investigations; unanticipated costs to comply with legislative or regulatory developments; the risks associated with current global economic conditions and general economic factors such as inflation, the consumer price index, commodity costs, fuel and other energy costs, costs of salaries, wages, benefits, and insurance, interest rates, and tax rates; the impact of seasonal contagious illness or an outbreak of COVID-19 or other contagious disease in the markets in which we operate; actions of activist stockholders, including a proxy contest; as well as other risks detailed from time to time in our filings with the Securities and Exchange Commission, including those set forth under "Item 1A. Risk Factors" contained in our Annual Report on Form 10-K for the year ended December 31, 20192020 and Part II, "Item 1A. Risk Factors" and elsewhere in this Quarterly Report on Form 10-Q. When considering forward-looking statements, you should keep in mind the risk factors and other cautionary statements in such SEC filings. Readers are cautioned not to place undue reliance on any of these forward-looking statements, which reflect management's views as of the date of this Quarterly Report on Form 10-Q. We cannot guarantee future results, levels of activity, performance or achievements, and, except as required by law, we expressly disclaim any obligation to release publicly any updates or revisions to any forward-looking statements contained in this Quarterly Report on Form 10-Q to reflect any change in our expectations with regard thereto or change in events, conditions or circumstances on which any statement is based.

25


Overview

As of March 31, 2020,2021, we are the largest operator of senior living communities in the United States based on total capacity, with 741695 communities in 4542 states and the ability to serve approximately 65,00060,000 residents. We offer our residents access to a broad continuum of services across the most attractive sectors of the senior living industry. WeWe operate and manage independent living, assisted living, memory care, and continuingcontinuing care retirement communities ("CCRCs"). We also offer a range of home health, hospice, and outpatient therapy services to more than 20,00016,000 patients as of that date.

Our goal is to be the first choice in senior living by being the nation's most trusted and effective senior living provider and employer. With our range of community and service offerings, we believe that we are positioned to take advantage of favorable demographic trends over time. Our community and service offerings combine housing with hospitality and healthcare services. Our senior living communities offer residents a supportive home-like setting, assistance with activities of daily living such as eating, bathing, dressing, toileting, transferring/walking, and, in certain communities, licensed skilled nursing services. We also provide home health, hospice, and outpatient therapy services to residents of many of our communities and to seniors living outside of our communities. By providing residents with a range of service options as their needs change, we provide greater continuity of care, enabling seniors to age-in-place, which we believe enables them to maintain residency with us for a longer period of time. The ability of residents to age-in-place is also beneficial to our residents and their families who are concerned with care decisions for their elderly relatives.

COVID-19 Pandemic Update

The United States broadly continues to experience the COVID-19 pandemic, caused by coronavirus disease 2019 ("COVID-19"), which has significantly disrupted, and likely will continue to significantly disrupt for some period, our nation’s economy, the senior living industry and our business. Although a significant portion of our corporate support associates began working from home in March 2020, we continue to serve and care for seniors through the pandemic, as our residential and healthcare services are considered essential services under stay-at-home orders and recommendations that were adopted by federal, state, and local governments beginning in March 2020. Due to the average age and prevalence of chronic medical conditions among our residents and patients, they generally are at disproportionately higher risk of hospitalization and adverse outcomes if they contract COVID-19. In addition, our community and healthcare associates may be at higher risk of contracting or spreading the disease due to the nature of the work environment when caring for residents and patients.

The health and safetywellbeing of our residents, patients, and associates is and has been our highest priority. We initiated our COVID-19 preparation efforts in January 2020 andpriority as we continue to actively monitor requirementsserve and guidancecare for seniors through the pandemic. In addition to the updates below, readers are directed to the "COVID-19 Pandemic" section of federal, state,Item 7. Management’s Discussion and local governmentsAnalysis of Financial Condition and agencies, includingResults of Operations included in our Annual Report on Form 10-K for the year ended December 31, 2020 filed with the SEC on February 25, 2021 for more information about the impact of the pandemic and our response efforts on our business, results of operations, and financial condition.

Vaccine Clinics Completed. We elected to work with CVS Health Corporation ("CVS") to administer vaccinations on site to our residents and associates through the Pharmacy Partnership for Long-Term Care Program offered through the U.S. Centers for Disease Control and Prevention ("CDC"). We worked extensively to prepare for and adapthost CVS clinics as quickly as possible among our policiesapproximately 700 communities, which included extensive planning, gathering insurance information, obtaining consents, scheduling appointments, holding educational sessions with residents, families, and procedures when applicable. Our preparationassociates, detailed coordination of traffic flow, and response efforts centerstaffing observation areas. We hosted our first clinics on infection preventionDecember 18, 2020 and control protocols, and we have enhanced and reinforced training our associates in such protocols. Seeking to prevent the introductionhad completed at least three vaccine clinics at all of COVID-19 into our communities by April 9, 2021. Through April 30, 2021, our resident vaccine acceptance rate was 93%, and our COVID-19 positive resident caseload had decreased by 97% since the peak in mid-December 2020. We continue to promote vaccine acceptance among our residents and associates and to work with state and local resources, including local health departments and pharmacies, to ensure our residents and associates can access the vaccine.

Community Restrictions. To help control further exposure to infections withinprotect our residents, patients, and associates from contracting COVID-19, we imposed significant restrictions at our communities beginning in March 2020, we began restricting visitors at allincluding closing our communities to essential healthcare personnelvisitors and certain compassionate care situations, screening associatesprospective residents, and permitted visitors,in some cases restricting new resident move-ins, suspending group outings, modifying communal dining and programming to comply with social distancing and other regulatory guidelines and, in most cases, implementing in-room only dining and activities programming, requesting that residents refrain from leaving


the community unless medically necessary, and requiring new residents and residents returning from a hospital or nursing home to isolate in their apartment for fourteen days. Upon confirmation of positive COVID-19 exposureWe have adopted a framework for determining when to ease restrictions at a community, we follow government guidance regarding minimizing further exposure, including associates’ adhering to personal protection protocols, restricting new resident admissions, and in some cases isolating residents. Due to the vulnerable nature of our residents, we expect many of these restrictions will continue at our communities for some time, even as federal, state, and local stay-at-home and social distancing orders and recommendations are relaxed. Notwithstanding these restrictions and our other response efforts, we have had, and likely will continue to have, viral introduction to, and transmission within, certaineach of our communities duebased on several criteria, including regulatory requirements and guidance, completion of baseline testing at the community, and the presence of current confirmed COVID-19 positive cases. We may revert to more restrictive measures if the pandemic worsens, as necessary to comply with regulatory requirements, or at the direction of state or local health authorities. As of December 31, 2020, 89% of our communities were accepting new move-ins. With lower caseloads, restrictions on visits have been relaxed, and as of April 30, 2021, 100% of our communities have opened for visitors and new prospects.

Occupancy and Demand. According to data from the National Investment Center for the Seniors Housing & Care Industry ("NIC"), seniors housing occupancy again decreased to a record low for the first quarter of 2021. In our consolidated seniors housing portfolio, our monthly net move-ins and move-outs turned positive in March 2021 for the first time since the pandemic began. Move-ins increased sequentially each month during the first quarter of 2021 and increased 29% for the first quarter of 2021 compared to the easily transmissible naturefourth quarter of COVID-19. We have commenced a resident2020. Our consolidated senior housing portfolio’s weighted average occupancy

26


decreased 310 basis points for the first quarter of 2021 from the fourth quarter of 2020. Weighted average occupancy for March 2021 increased slightly sequentially and associate testing program, which will be undertaken at substantially allfor April 2021 increased 50 basis points sequentially, after having declined sequentially each month from March 2020 through February 2021. The table below sets forth our communities using a phased approach overconsolidated occupancy trend during the near term, due to the apparent ability of asymptomatic individuals to transmit the virus. Such testing may uncover presence of the virus where otherwise not suspected, which could result in additional temporary restrictions on move-ins at affected communities, increased need for isolating asymptomatic residents, increased use of personal protection protocols by our associates, and increased labor costs.pandemic.

The pandemic and related infection prevention and control protocols within senior living communities have significantly disrupted demand for senior living communities and the sales process, which typically includes in-person prospective resident visits at communities. We believe potential residents and their families are more cautious regarding moving into senior living communities while the pandemic continues, and such caution may persist for some time. In response to these developments, we have redesigned our sales process to engage in virtual tours and video engagement, enhanced and adapted our marketing programs to address the stay-at-home environment, and sought to strengthen our relationships with referral partners.
Q1
2020
Q2
2020
Q3
2020
Q4
2020
Q1
2021
January
2021
February
2021
March
2021
April
2021
Weighted average occupancy83.2 %78.7 %75.3 %72.7 %69.6 %70.0 %69.4 %69.4 %69.9 %
Month-end occupancy82.2 %77.8 %75.0 %71.5 %70.6 %70.4 %70.1 %70.6 %71.1 %

We cannot predict with reasonable certainty whether or when demand for senior living communities will return to pre-COVID-19 levels or the extent to which the pandemic’s effect on demand may adversely affect the amount of resident fees we are able to collect from our residents.

TheLost Revenue. Compared to our pre-pandemic expectations for fiscal 2020, we estimate that the pandemic, andincluding the related restrictions at our response efforts began to adversely impact our occupancy andcommunities, resulted in $117.5 million of lost resident fee revenue duringfor the three months ended March 31, 2020, primarily duringfirst quarter of 2021. Estimated lost resident fee revenue for the second halffirst quarter of March as new resident leads, visits (including virtual visits), and move-in activity declined significantly compared to typical levels. This trend continued through April 2020, resulting2021 includes $94.2 million in our consolidated senior housing occupancy decreasing from 82.2% asportfolio and $23.3 million for our Health Care Services segment. On a cumulative basis, we estimate that the pandemic has resulted in approximately $400 million of March 31, 2020 to 80.0% as of April 30, 2020. Our home health average daily census also began to decrease in March 2020 as referrals declined significantly due to suspension of elective medical procedures and discharges increasing as a result of stay-at-home orders and recommendations, resulting in home health census of 13,306 patients as of March 31, 2020. We expect further deterioration of ourlost resident fee revenue resulting from fewer move-ins and resident attrition inherent incompared to our business, which may increase due to the impactspre-pandemic expectations for fiscal 2020.

Pandemic-Related Expenses. We incurred $27.3 million of COVID-19. Lower than normal controllable move-out activityfacility operating expense during the pandemic may continue to partially offset future adverse revenue impacts.

Facility operating expensefirst quarter of 2021 for the three months ended March 31, 2020 includes $10.0 million of incremental direct costs to prepare for and respond to the pandemic, includingpandemic. Such costs forinclude those for: acquisition of additional personal protective equipment ("PPE"),PPE, medical equipment, and cleaning and disposable food service supplies,supplies; enhanced cleaning and environmental sanitationsanitation; increased employee-related costs, and increasedincluding labor, expense. Such costs have escalated following March 31, 2020, and we expect such costs to further include increased workers compensation, expense,and health plan expense; increased expense insurance premiumsfor general liability claims; and retention, and consulting and professional services costs, as well as costs for COVID-19 testing of residents and associates where not otherwise covered by government payor or third-party insurance sources. We are not able to reasonably predictOn a cumulative basis, we have incurred $152.9 million of pandemic-related facility operating expense since the total amountbeginning of costs we will incur related to the pandemic, and such costs are likely to be substantial. As described further below, wefiscal 2020. We also recorded non-cash impairment charges in our operating results of $76.7$9.0 million for the three months ended March 31, 20202021, for our operating lease right-of-use assets, and property, plant and equipment and leasehold intangibles, primarily due to the COVID-19 pandemic and lower than expected operating performance at communities for which assets were impaired.with impaired assets.

We have taken, and continue to take, actions to enhance and preserve our liquidity in response to the pandemic. As of March 17, 2020, we drew the full available balance of $166.4 million on our revolving credit facility. Additionally, we suspended repurchases under our existing share repurchase program. We have also delayed or canceled a number of elective capital expenditure projects resulting in an approximate $50 million reduction to our expected full-year 2020 capital expenditures.Liquidity. As of March 31, 2020,2021, our total liquidity was $536.0$438.9 million, consisting of $392.7$304.0 million of unrestricted cash and cash equivalents $108.0and $134.9 million of marketable securities,securities. Our cash flows from operations, excluding management agreement termination fees and $35.3 millionthe impact of additional availability on our revolving credit facility. During April 2020, we received grants and accelerated/advanced Medicare payments pursuant to programs created or expanded under the Coronavirus Aid, Relief, and Economic Security Act of 2020 (CARES Act), each as outlined below. We also intend("CARES Act") funding, have been insufficient to utilizecover our operating expenses, capital expenditures, and required interest and lease payments during the pandemic. However, we were able to satisfy our liquidity needs over such period utilizing a portion of our preexisting liquidity, together with CARES Act payroll tax deferral program to delay paymentfunding. We currently estimate that our cash flows from operations, together with cash balances on hand, cash equivalents, marketable securities, and proceeds from the pending sale of approximately $76 million80% of the employer portion of payroll taxes estimatedequity in our Health Care Services segment will be sufficient to be incurred between March 27, 2020 and December 31, 2020.fund our liquidity needs for at least the next 12 months. We continue to seek opportunities to enhance and preserve our liquidity, including through reducing expensesmaintaining expense discipline and elective capital expenditures,increasing occupancy, continuing to evaluate our financing structure and the state of debt markets, and seeking further government-sponsored financial relief related to the COVID-19 pandemic.

During March 2020, we completed our financing plans in the regular course of business, including closing three non-recourse mortgage debt financing transactions totaling $208.5 million with the proceeds used to refinance the majority of our 2020 maturities


and to partially fund our acquisitions of 26 communities completed during the quarter. As of March 31, 2020, our remaining 2020 and 2021 maturities are $69.7 million and $333.1 million, respectively, and we have commenced efforts to refinance those and other maturities with non-recourse mortgage debt. There is no assurance that debt financing will continue to be available on terms consistent with our expectations or at all.all, that our efforts will be successful in seeking further government-sponsored financial relief or regarding the amount of, or conditions required to qualify for, any such relief, or that the closing of the pending transaction will be completed in accordance with our expectations, or at all, or generate cash proceeds to us in the amount we anticipate.

In response to the pandemic,Financial Relief. The CARES Act, signed into law on March 27, 2020, the President signed the CARES Act into law, which was amended and expanded by the Paycheck Protection Program and Health Care Enhancement Act, signed into law on April 24, 2020. The legislation provides2020, provide liquidity and financial relief to certain businesses, among other things. TheCertain impacts to us of certain provisionssuch programs are provided below.

During the first quarter of the CARES Act are summarized below.

During April 2020,2021, we received $29.5accepted $0.8 million of cash from grants from the Public Health and Social Services Emergency Fund (the "Emergency("Provider Relief Fund") administered by the U.S. Department of Health and Human Services ("HHS"), under which was expanded by the CARES Act to provide grants or other funding mechanismshave been made available to eligible health carehealthcare providers for health carehealthcare related expenses or lost revenues attributable to COVID-19. The amount ofgrants represented incentive payments made pursuant to the grants we received was based primarily on our relative share of aggregate 2019 Medicare fee-for-service reimbursements and the grants are primarilyNursing Home Infection Control Distribution, which related to home health, hospice, outpatient therapy, andour skilled nursing care provided through our Health Care Services and CCRCs segments. Grants received are subject to the terms and conditions of the program, including that such funds may only be used to prevent, prepare for, and respond to COVID-19 and will reimburse only for health care related expenses or lost revenues that are attributable to COVID-19.CCRCs. HHS continues to evaluate future allocations under the Provider Relief Fund and provide allocations of, andthe regulation and guidance regarding grants made under the EmergencyProvider Relief Fund. We continue to assess the terms, conditions, and permitted uses associated with the grants, including requirements of HHS, and are in the process of determining what portions of these grants received that we will be able to retain and use. Although we believe senior living operators were intended to be able to benefit from grants or other funding mechanisms under the Emergency Fund (and we intend to pursue suchadditional funding that may become available), the ultimate determination will be made by HHS and thereavailable. There can be no assurance that fundswe will qualify for, or receive, such future grants in the amount we expect, that additional restrictions on the permissible

27


uses or terms and conditions of the grants will not be imposed by HHS, or that future funding programs will be made available to senior living operators, or regardingfor which we qualify.

During the amount of, or conditions required to qualify for, any such funds.

During Aprilyear ended December 31, 2020, we received $85.0$87.5 million under the Accelerated and Advance Payment Program administered by CMS, $75.2 million of which related to our Health Care Services segment and $12.3 million related to our CCRCs segment. Recoupment of advanced payments will begin one year after payments were issued at a rate of 25% of Medicare payments for the Centersfirst eleven months following the anniversary of issuance and at a rate of 50% of Medicare payments for Medicare & Medicaid Services ("CMS"), which was temporarily expanded by the CARES Act. Undernext six months. Any outstanding balance of advanced payments will be due following such recoupment period. Pursuant to the program, we have requested acceleration/advancementPurchase Agreement providing for the sale of 100%80% of our Medicare payment amountequity in our Health Care Services segment (as described below), our net cash proceeds at closing will include a reduction for a 3-month period. Repaymentsthe then outstanding balance of accelerated/such advanced payments are requiredrelated to begin 120 days after their issuance through offsetsour Health Care Services segment. We expect recoupment of new Medicare claims, and all accelerated/approximately $6 million of advanced payments are due 210 days following their issuance.related to our CCRCs segment during 2021, beginning in the second quarter.

Under the CARES Act,During fiscal 2020, we may elect to deferdeferred payment of $72.7 million of the employer portion of social security payroll taxes incurred from March 27, 2020 tothrough December 31, 2020.2020 pursuant to the CARES Act. One-half of such deferral amount will become due on each of December 31, 2021 and December 31, 2022. We intendPursuant to utilize this deferral program to delay payment of approximately $76 million of the employer portion of payroll taxes estimated to be incurred between March 27, 2020 and December 31, 2020.

The CARES Act temporarily suspended the 2% Medicare sequestrationPurchase Agreement providing for the period May 1, 2020 to December 31, 2020, which will primarily benefitsale of 80% of our equity in our Health Care Services segment, our net cash proceeds at closing will include a reduction for the $8.9 million of deferred payroll tax payments related to our Health Care Services segment. We expect to pay approximately $32 million of the deferred payments in both December 2021 and 2022.

We are evaluating our eligibilityeligible to claim the employee retention tax credit under the CARES Act for certain of our associates.associates under the CARES Act. The refundable tax credit for 2020 is available to employers that fully or partially suspendsuspended operations during any calendar quarter in 2020 due to orders from an appropriate governmental authority limiting commerce, travel, or group meetings due to COVID-19, and is equal to 50% of qualified wages paid after March 12, 2020 through December 31, 2020 to qualified employees, with a maximum credit of $5,000 per employee. Qualified employeesDuring the first quarter of 2021, we recognized $9.0 million of employee retention credits on wages paid from March 12, 2020 to September 30, 2020 within other operating income. The credit was modified and extended by subsequent legislation for wages paid from January 1, 2021 through December 31, 2021, and we are those who are not providing services as a result ofassessing our eligibility to claim such orders of a government authority.credit. There can be no assurancesassurance that we will qualify for, the program, or receive, credits in the amount or on the timing we expect.

In addition to the grants described above, during the three months ended March 31, 2021, we received and recognized $0.9 million of any refundable tax credit that will be available.other operating income from grants from other government sources.

We cannot predict with reasonable certainty the impacts that COVID-19 ultimately will have on our business, results of operations, cash flow, and liquidity, and our preparation and response efforts may continue to delay or negatively impact our strategic initiatives, including plans for future growth. The ultimate impacts of COVID-19 will depend on many factors, some of which cannot be foreseen, including the duration, severity, and geographic concentrationsbreadth of the pandemic and any resurgence of the disease; the impact of COVID-19 on the nation’s economy and debt and equity markets and the local economies in our markets; the development, availability, utilization, and availabilityefficacy of COVID-19 infection and antibody testing, therapeutic agents, and vaccines and the prioritization of such resources among businesses and demographic groups; government financial and regulatory relief efforts that may become available to business and individuals;individuals, including our ability to qualify for and satisfy the terms and conditions of financial relief; perceptions regarding the safety of senior living communities during and after the pandemic; changes in demand for senior living communities and our ability to adapt our sales and marketing efforts to meet that demand; the impact of COVID-19 on our residents’ and their families’ ability to afford our resident fees, including due to changes in unemployment rates, consumer confidence, housing markets, and equity markets caused by COVID-19; changes in the acuity levels of our new residents; the


disproportionate impact of COVID-19 on seniors generally and those residing in our communities; the duration and costs of our preparation and response efforts, including increased equipment, supplies, labor, litigation, testing, vaccination clinic, and other expenses; the impact of COVID-19 on our ability to complete financings and refinancings of various assets or other transactions (including dispositions)dispositions and the pending sale of 80% of the equity in our Health Care Services segment) or to generate sufficient cash flow to cover required debt, interest, and lease payments and to satisfy financial and other covenants in our debt and lease documents; increased regulatory requirements, andincluding unfunded, mandatory testing; increased enforcement actions resulting from COVID-19, including thoseCOVID-19; government action that may limit our collection or discharge efforts for delinquent accounts; and the frequency and magnitude of legal actions and liability claims that may arise due to COVID-19 or our response efforts.



28


Transaction Activity and Impact of Dispositions on Results of Operations

During the period from January 1, 20192020 through March 31, 2020,2021, we acquired 26 previously-leasedterminated triple-net obligations on an aggregate of 32 communities disposed(2,890 units), including through the acquisition of 1527 formerly leased communities (2,453 units), we sold three owned communities (1,707(417 units), and we sold our ownership interest in our unconsolidated entry fee CCRC Ventureventure (the “CCRC Venture”"CCRC Venture") with Healthpeak Properties, Inc. (“Healthpeak”("Healthpeak"),. On July 26, 2020, we entered into definitive agreements with Ventas, Inc. ("Ventas") to restructure our 120 community (10,174 units) triple-net master lease arrangements. In addition, we conveyed to Ventas five communities (471 units) and our triple-net lease obligations on 11manage the communities (748 units) were terminated. 

Summaries offollowing the significant transactions impacting the periods presented, and the impacts of dispositions of owned and leased communities on our results of operations, are included below.closing. See Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations contained in our Annual Report on Form 10-K for the year ended December 31, 20192020 filed with the SEC on February 25, 2021 for more details regarding the terms of suchsignificant transactions including transactionsthat occurred prior to 2021.

During the three months ended March 31, 2021, we entered into with Healthpeak during 2019.completed the sale of one owned community (42 units) for cash proceeds of $2.7 million, net of transaction costs, and for which we recognized a net gain on sale of assets of $0.5 million.

During the next 12twelve months, we expect to sell 80% of our equity in our Health Care Services segment and to close on the dispositionsdisposition of two owned unencumbered communities (417(207 units) classified as held for sale as of March 31, 2020 and the termination of our lease obligation on two communities (116 units) for which we have provided notice of non-renewal.2021. We also anticipate terminations of certain of our management arrangements with third parties as we transition to new operators our management on certain former unconsolidated ventures in which we sold our interest and our interim management on formerly leased communities.

The closings of the various pending and expected transactions described herein are, or will be, subject to the satisfaction of various closing conditions, including (where applicable) the receipt of regulatory approvals. However, there can be no assurance that the transactions will close or, if they do, when the actual closings will occur.

SummariesPending Sale of TransactionsHealth Care Services

Healthpeak: On October 1, 2019, we entered into definitive agreements, including a Master Transactions and Cooperation Agreement (the "MTCA") and an Equity Interest Purchase Agreement (the "Purchase Agreement"), providing for a multi-part transaction with Healthpeak. The parties subsequently amended the agreements to include one additional entry fee CCRC community as part of the sale of our interest in the CCRC Venture (rather than removing the community from the CCRC Venture for joint marketing and sale). The components of the multi-part transaction include:

CCRC Venture Transaction: On January 31, 2020, Healthpeak acquired our 51% ownership interest in the CCRC Venture, which held 14 entry fee CCRCs (6,383 units), for a total purchase price of $295.2 million (representing an aggregate valuation of $1.06 billion less portfolio debt, subject to a net working capital adjustment), which remains subject to a post-closing net working capital adjustment. We recognized a $370.7 million gain on sale of assets for the three months ended March 31, 2020, and we derecognized the net equity method liability for the sale of the ownership interest in the CCRC Venture. At the closing, the parties terminated the existing management agreements on the 14 entry fee CCRCs, Healthpeak paid us a $100.0 million management agreement termination fee, and we transitioned operations of the entry fee CCRCs to a new operator. We recognized $100.0 million of management fee revenue for the three months ended March 31, 2020 for the management termination fee. The sale of our interest in the CCRC Venture and the $100.0 million of management termination fees generated approximately $579.0 million of taxable income in the quarter. The Company will utilize any 2020 operating losses generated and tax loss carryforwards (including our capital loss carryforward that was generated in 2018) to offset the taxable gain on this transaction. Prior to the January 31, 2020 closing, the parties moved two entry fee CCRCs (889 units) into a new unconsolidated venture on substantially the same terms as the CCRC Venture to accommodate the sale of such two communities at a future date. We expect the sales of the two remaining entry fee CCRCs to occur in 2021.

Master Lease Transactions. On January 31, 2020, the parties amended and restated our existing master lease pursuant to which we continue to lease 25 communities (2,711 units) from Healthpeak, and we acquired 18 formerly leased communities (2,014 units) from Healthpeak, at which time the 18 communities were removed from the master lease. At the closing, we paid $405.5 million to acquire such communities and to reduce our annual rent under the amended and restated master lease. We funded the community acquisitions with $192.6 million of non-recourse mortgage financing and the proceeds from the multi-part transaction. In addition, Healthpeak has agreed to transition one leased community


(159 units)On February 24, 2021, we entered into a Securities Purchase Agreement (the "Purchase Agreement") with affiliates of HCA Healthcare, Inc. ("HCA Healthcare"), providing for the sale of 80% of our equity in our Health Care Services segment for a purchase price of $400 million in cash, subject to certain adjustments set forth in the Purchase Agreement, including a successor operator. With respectreduction for the remaining outstanding balance as of the closing of Medicare advance payments and deferred payroll tax payments related to the continuing 24 communities (2,552 units),Health Care Services segment, which were $75.2 million and $8.9 million, respectively, as of March 31, 2021. We expect our amended and restated master lease: (i) has an initial term to expire on December 31, 2027,net cash proceeds at the closing will be approximately $300 million, subject to two extension options at our election for ten years each, which must be exercisedthe timing of closing with respect to the entire pool of leased communities; (ii)adjustments set forth in the initial annual base rentPurchase Agreement. The Purchase Agreement also contains certain agreed upon indemnities for the 24 communitiesbenefit of the purchaser. The closing of the sale transaction is $41.7 million and isanticipated to occur in the early second half of 2021, subject to an escalatorreceipt of 2.4% per annum on April 1stapplicable regulatory approvals and satisfaction of each year; and (iii) Healthpeak has agreed to make available up to $35 million for capital expenditures for a five-year period relatedother customary closing conditions set forth in the Purchase Agreement. Pursuant to the 24 communitiesPurchase Agreement, at an initial lease rate of 7.0%. As a resultclosing of the community acquisition transaction, we recognizedwill retain a $19.7 million gain on debt extinguishment20% equity interest in the business. Upon closing, we expect that the results and derecognized the $105.1 million carrying amountfinancial position of financing lease obligations for eight communities which were previously subject to sale-leaseback transactions in which we were deemed to have continuing involvement. During the three months ended March 31, 2020, we obtained $30.0 million of additional non-recourse mortgage financing on the acquired communities.

Acquisitions Pursuant to Purchase Options: On January 22, 2020, we acquired eight formerly leased communities (336 units) from National Health Investors, Inc. pursuant to our exercise of a purchase option for a purchase price of $39.3 million. We funded the community acquisitions with cash on hand. During the three months ended March 31, 2020, we obtained $29.2 million of non-recourse mortgage financing, primarily secured by the acquired communities.

Dispositions of Owned Communities. During the three months ended March 31, 2020, we completed the sale of one owned community (78 units) for cash proceeds of $5.5 million, net of transaction costs, and for which we recognized a net gain on sale of assets of $0.2 million for the three months ended March 31, 2020.

Summary of Financial Impact of Completed Dispositions

The following table sets forth, for the periods indicated, the amounts included within our consolidated financial data for the 26 communities that we disposed through sales and lease terminations during the period from January 1, 2019 to March 31, 2020 through the respective disposition dates.
 Three Months Ended March 31, 2020
(in thousands)Actual Results Amounts Attributable to Completed Dispositions Actual Results Less Amounts Attributable to Completed Dispositions
Resident fees     
Independent Living$135,862
 $
 $135,862
Assisted Living and Memory Care457,479
 1,208
 456,271
CCRCs94,547
 
 94,547
Senior housing resident fees$687,888
 $1,208
 $686,680
Facility operating expense     
Independent Living$84,448
 $
 $84,448
Assisted Living and Memory Care325,478
 1,191
 324,287
CCRCs74,616
 
 74,616
Senior housing facility operating expense$484,542
 $1,191
 $483,351
Cash facility lease payments$89,583
 $232
 $89,351



 Three Months Ended March 31, 2019
(in thousands)Actual Results Amounts Attributable to Completed Dispositions Actual Results Less Amounts Attributable to Completed Dispositions
Resident fees     
Independent Living$135,694
 $
 $135,694
Assisted Living and Memory Care458,526
 13,692
 444,834
CCRCs103,727
 9,878
 93,849
Senior housing resident fees$697,947
 $23,570
 $674,377
Facility operating expense     
Independent Living$82,818
 $
 $82,818
Assisted Living and Memory Care317,827
 11,884
 305,943
CCRCs82,090
 9,502
 72,588
Senior housing facility operating expense$482,735
 $21,386
 $461,349
Cash facility lease payments$95,247
 $1,437
 $93,810

The following table sets forth the number of communities and units in our senior housing segments disposed through sales and lease terminations during the three months ended March 31, 2020 and twelve months ended December 31, 2019:
 Three Months Ended
March 31, 2020
 
Twelve Months Ended
December 31, 2019
Number of communities   
Assisted Living and Memory Care2
 20
CCRCs
 4
Total2
 24
Total units   
Assisted Living and Memory Care167
 1,600
CCRCs
 827
Total167
 2,427

Other Recent Developments

Goodwill Impairment Estimates

As of March 31, 2020, we had a goodwill balance of $154.1 million. Goodwill recorded in connection with business combinations is allocated to the respective reporting unit and included in our application of the provisions of ASC 350, Intangibles - Goodwill and Other.

Goodwill allocated to our Independent Living and Health Care Services reporting units is $27.3 millionsegment will be deconsolidated from our financial statements and $126.8 million asthat our interest in the joint venture will be accounted for under the equity method of March 31, 2020, respectively. Our interim goodwill impairment analysis did not result in any impairment charges duringaccounting. We anticipate that the three months ended March 31, 2020. Based on the resultssale transaction will utilize a portion of our interim quantitative goodwill impairment test asfederal net operating loss carryforwards to offset the expected taxable gain on such transaction.


Results of March 31, 2020, we estimated that the fair values of both our Independent Living and Health Care Services reporting units exceeded their carrying amount by approximately 20%.Operations

Determining the fair value of a reporting unit involves the use of significant estimates and assumptions that are unpredictable and inherently uncertain. These estimates and assumptions include revenue and expense growth rates and operating margins used to calculate projected future cash flows and risk-adjusted discount rates. Future events may indicate differences from management's current judgments and estimates which could, in turn, result in future impairments. Future events that may result in impairment charges include differences in the projected occupancy rates or monthly service fee rates, changes in the cost structure of existing communities, changes in reimbursement rates from Medicare for healthcare services, and changes in healthcare reform. Significant adverse changes in our future revenues and/or operating margins, significant changes in the market for senior housing or the valuation of the real estate of senior living communities, as well as other events and circumstances, including, but not limited to,


increased competition, changes in reimbursement rates from Medicare for healthcare services, and changing economic or market conditions, including market control premiums, could result in changes in fair value and the determination that additional goodwill is impaired.

Our impairment loss assessment contains uncertainties because it requires us to apply judgment to estimate whether there has been a decline in the fair value of our reporting units, including estimating future cash flows, and if necessary, the fair value of our assets and liabilities. As we periodically perform this assessment, changes in our estimates and assumptions may cause us to realize material impairment charges in the future. Although we make every reasonable effort to ensure the accuracy of our estimate of the fair value of our reporting units, future changes in the assumptions used to make these estimates could result in the recording of an impairment loss.

As of March 31, 2020, there was a wide range of possible outcomes as a result of the COVID-19 pandemic, as there was a high degree of uncertainty about its ultimate impacts. Management’s estimates of the impacts of the pandemic are highly dependent on variables that are difficult to predict, including the duration, severity, and geographic concentrations of the pandemic and any resurgence of the disease, the duration and degree to which visitors are restricted from the Company's communities, the effect of the pandemic on the demand for senior living communities, the degree to which the Company may receive government financial relief and the timing thereof, and the duration and costs of the Company’s response efforts. Future events may indicate differences from management's current judgments and estimates which could, in turn, result in future impairments.

Capital Expenditures

In response to the COVID-19 pandemic, we have delayed or canceled a number of elective capital expenditure projects. As a result, we expect our full-year 2020 non-development capital expenditures, net of anticipated lessor reimbursements, and development capital expenditures to be approximately $150 million and $20 million, which reflects a $40 million and $10 million reduction to our initial plans for 2020, respectively. We anticipate that our 2020 capital expenditures will be funded from cash on hand, cash flows from operations, and reimbursements from lessors.

Results of Operations

As of March 31, 20202021, our total operations included 741695 communities with a capacity to serve approximately 65,00060,000 residents. As of that date we owned 355349 communities (32,455(31,819 units), leased 306301 communities (21,582(21,127 units), managed 3 communities (925 units) for which we have an equity interest, and managed 7745 communities (10,108(6,652 units) on behalf of third parties.. The following discussion should be read in conjunction with our condensed consolidated financial statements and the related notes, which are included in "Item 1. Financial Statements" of this Quarterly Report on Form 10-Q. The results of operations for any particular period are not necessarily indicative of results for any future period. Transactions completed during the period of January 1, 20192020 to March 31, 20202021 affect the comparability of our results of operations, and summaries of such transactions and their impact on our results of operations are discussed above in "Transaction Activity and Impact of Dispositions on Results of Operations."operations.

We use the operating measures described below in connection with operating and managing our business and reporting our results of operations. Our adoption
Senior housing operating results and application of the new lease accounting standard impacted our results for the year ended December 31, 2019 due to our recognition of additional resident fee revenue and facility operating expense, which is non-cash and is non-recurring in future years. To aid in comparability between periods, presentations of our resultsdata presented on a same community basis reflect results and RevPAR and RevPOR, excludedata of a consistent population of communities by excluding the impact of changes in the lease accounting standard.composition of our portfolio of communities. The operating results exclude natural disaster expense and related insurance recoveries. We define our same community portfolio as communities consolidated and operational for the full period in both comparison years. Consolidated communities excluded from the same community portfolio include communities acquired or disposed of since the
Operating results and data presented on a same community basis reflect results and data of a consistent population of communities by excluding the impact of changes in the composition of our portfolio of communities. The operating results exclude hurricane and natural disaster expense and related insurance recoveries, exclude direct costs incurred to prepare for and respond to the COVID-19 pandemic, and for the 2019

29


beginning of the prior year, communities classified as assets held for sale, certain communities planned for disposition, certain communities that have undergone or are undergoing expansion, redevelopment, and repositioning projects, and certain communities that have experienced a casualty event that significantly impacts their operations. Our management uses same community operating results and data for decision making, and we believe such results and data provide useful information to investors, because it enables comparisons of revenue, expense, and other operating measures for a consistent portfolio over time without giving effect to the impacts of communities that were not consolidated and operational for the comparison periods, exclude the additional resident fee revenue and facility operating expense recognized as a result of the application of the lease accounting standard ASC 842. We define our same community portfolio as communities consolidated and operational for the full period in both comparison years. Consolidated communities excluded from the same community portfolio include communities acquired or disposed of since the beginning of the prior year, communities classified as assets held for sale, certain communities planned for disposition, certain communities that have undergone or are undergoing expansion, redevelopment, and repositioning projects, certain communities that have expansion, redevelopment, and repositioning projects that are anticipated to be under construction in the current year, and certain communities that have experienced a casualty event that significantly impacts their operations. Our management uses same community operating results and data, and we believe such results and data provide useful information to investors, because it enables comparisons of revenue, expense, and other operating measures for a consistent portfolio over time without giving effect to the impacts of communities that were not consolidated and operational for the comparison periods,


communities acquired or disposed during the comparison periods (or planned for disposition), and communities with results that are or likely will be impacted by completed in-process, or plannedin-process development-related capital expenditure projects. As presented herein, same community results include the direct costs incurred to respond to the COVID-19 pandemic.

RevPAR, or average monthly senior housing resident fee revenue per available unit, is defined as resident fee revenue for the corresponding portfolio for the period (excluding Health Care Services segment revenue and entrance fee amortization, and, for the 2019 periods, the additional resident fee revenue recognized as a result of the application of the lease accounting standard ASC 842)
RevPAR, or average monthly senior housing resident fee revenue per available unit, is defined as resident fee revenue for the corresponding portfolio for the period (excluding Health Care Services segment revenue, revenue from private duty services provided to seniors living outside of our communities, and entrance fee amortization), divided by the weighted average number of available units in the corresponding portfolio for the period, divided by the number of months in the period. We measure RevPAR at the consolidated level, as well as at the segment level with respect to our Independent Living, Assisted Living and Memory Care, and CCRCs segments. Our management uses RevPAR, and we believe the measure provides useful information to investors, because the measure is an indicator of senior housing resident fee revenue performance that reflects the impact of both senior housing occupancy and rate.

RevPOR, or average monthly senior housing resident fee revenue per occupied unit, is defined as resident fee revenue for the corresponding portfolio for the period (excluding Health Care Services segment revenue and entrance fee amortization, and, for the 2019 periods, the additional resident fee revenue recognized as a result of the application of the lease accounting standard ASC 842), divided by the weighted average number of occupied units in the corresponding portfolio for the period, divided by the number of months in the period. We measure RevPOR at the consolidated level, as well as at the segment level with respect to our Independent Living, Assisted Living and Memory Care, and CCRCs segments. Our management uses RevPOR, and we believe the measure provides useful information to investors, because it reflects the average amount of senior housing resident fee revenue we derive from an occupied unit per month without factoring occupancy rates. RevPOR is a significant driver of our senior housing revenue performance.

Occupancy and weighted average number of available units in the corresponding portfolio for the period, divided by the number of months in the period. We measure RevPAR at the consolidated level, as well as at the segment level with respect to our Independent Living, Assisted Living and Memory Care, and CCRCs segments. Our management uses RevPAR for decision making, and we believe the measure provides useful information to investors, because the measure is an indicator of senior housing resident fee revenue performance that reflects the impact of both senior housing occupancy rates reflectand rate.

RevPOR, or average monthly senior housing resident fee revenue per occupied unit, is defined as resident fee revenue for the corresponding portfolio for the period (excluding Health Care Services segment revenue, revenue from private duty services provided to seniors living outside of our communities, and entrance fee amortization), divided by the weighted average number of occupied units in the corresponding portfolio for the period, divided by the number of months in the period. We measure RevPOR at the consolidated level, as well as at the segment level with respect to our Independent Living, Assisted Living and Memory Care, and CCRCs segments. Our management uses RevPOR for decision making, and we believe the measure provides useful information to investors, because it reflects the average amount of senior housing resident fee revenue we derive from an occupied unit per month without factoring occupancy rates. RevPOR is a significant driver of our senior housing revenue performance.

Weighted average occupancy rate reflects the percentage of units at our owned and leased communities being utilized by residents as of a date or over a reporting period. We measure occupancy rates with respect to our Independent Living, Assisted Living and Memory Care, and CCRCs segments, and also measure this metric on both on a consolidated senior housing and a same community basis. Our management uses occupancy and weighted average occupancy, and we believe the measures providemeasure provides useful information to investors, because occupancyit is a significant driver toof our senior housing resident fee revenue.revenue performance.

This section includes the non-GAAP performance measure Adjusted EBITDA. See "Non-GAAP Financial Measures" below for our definition of the measure and other important information regarding such measure, including reconciliations to the most comparable GAAP measures.

measure.

Comparison of Three Months Ended March 31, 20202021 and 20192020

Summary Operating Results

The following table summarizes our overall operating results for the three months ended March 31, 20202021 and 2019.2020.
Three Months Ended
March 31,
Increase (Decrease)
(in thousands)20212020AmountPercent
Total resident fees and management fees revenue$672,916 $891,422 $(218,506)(24.5)%
Other operating income10,735 — 10,735 NM
Facility operating expense556,312 588,482 (32,170)(5.5)%
Net income (loss)(108,303)369,497 (477,800)NM
Adjusted EBITDA34,981 185,069 (150,088)(81.1)%
 Three Months Ended
March 31,
 Increase (Decrease)
(in thousands)2020 2019 Amount Percent
Total revenue$1,014,139
 $1,042,044
 $(27,905) (2.7)%
Facility operating expense588,482
 586,094
 2,388
 0.4 %
Net income (loss)369,497
 (42,606) 412,103
 NM
Adjusted EBITDA185,069
 116,583
 68,486
 58.7 %

The decrease in total resident fees and management fees revenue was primarily attributable to a $118.4 million decrease in resident fees, including a 14.3% decrease in same community RevPAR, comprised of a 1,390 basis point decrease in same

30


community weighted average occupancy and a 2.9% increase in same community RevPOR. Revenue for home health services decreased $9.6 million, as our home health average daily census decreased 16.9% compared to the prior year period primarily due to the COVID-19 pandemic and lower occupancy in our communities. Additionally, the disposition of 2613 communities through sales and conveyances of owned communities and lease terminations since the beginning of the prior year period which resulted in $22.4$15.3 million less in resident fees during the three months ended March 31, 20202021 compared to the prior year period. The decrease in resident fees was partially offset by a 2.0% increase in same community RevPAR, comprised of a 3.1% increase in same community RevPOR and an 80 basis points decrease in same community weighted average occupancy. Additionally, management servicesManagement fee revenue including management fees and reimbursed costs incurred on behalf of managed communities, decreased $1.1$100.1 million primarily due to terminations of management agreements subsequent to the beginning of the prior year period, partially offset by $100.0 million of management fee revenue duringagreement termination fees recognized for the three months ended March 31, 2020 for the management agreement termination fee payment received from Healthpeak.Healthpeak in connection with the sale of our ownership interest in the CCRC Venture.

During the three months ended March 31, 2021, we recognized $9.0 million of employee retention credits and $1.7 million of government grants as other operating income based on our estimates of our satisfaction of the conditions of the credits and grants during the period.

The increasedecrease in facility operating expense was primarily attributable to a 5.0% increasedecrease in same communitylabor costs for home health services as a result of lower census and as we adjusted our home health services operational structure to better align our facility operating expense,expenses and business model with the new Patient-Driven Grouping Model ("PDGM"), an alternate home health case-mix adjustment methodology with a 30-day unit of payment, which was primarily due to an increase in labor expense arising from wage rate increases, an extra day of expense due


to the leap year, and an increase in employee benefit expense and an increase in advertising costs during the period. The increase was partially offset bybecame effective beginning January 1, 2020. Additionally, the disposition of communities since the beginning of the prior year period which resulted in $20.2$13.6 million less in facility operating expense during the three months ended March 31, 20202021 compared to the prior year period.

In addition to the foregoing factors, we recognized additional resident fee revenue and additional Same community facility operating expense of $2.8 milliondecreased 1.0%, which was primarily due to decreases in food and $9.2 million, respectively,supplies costs due to reduced occupancy during the period, partially offset by an increase in labor costs. Facility operating expense for the three months ended March 31, 2019 as a result of the application of the new lease accounting standard effective January 1, 2019. Same community resident fee revenue2021 and facility operating expense excludes $2.52020 includes $27.3 million and $8.5$10.0 million, respectively, of such additional revenue and expenses. Same community facility operating expense also excludes $9.1 million of incremental direct costs incurred during the three months ended March 31, 2020 to addressrespond to the COVID-19 pandemic, primarily consisting of our acquisition of PPE, medical equipment, cleaning and disposable food service supplies, enhanced cleaning and environmental sanitation costs, and increased labor expense.pandemic.

The increasechange in net income (loss) was primarily attributable to a $373.5$371.7 million increasedecrease in net gain on sale of assets, primarily resulting from ourthe sale of our interest in the CCRC Venture, as well as the net impact of the revenue, other operating income, and facility operating expense factors previously discussed.discussed, partially offset by a decrease in asset impairment expense compared to the prior year period.

The increasedecrease in Adjusted EBITDA was primarily attributable to the net impact of the revenue (including the $100.0 million management agreement termination fee as well as thepayment received from Healthpeak), other revenueoperating income, and facility operating expense factors previously discussed.discussed, partially offset by decreases in cash facility operating lease payments and general and administrative expense.


31


Operating Results - Senior Housing Segments

The following table summarizes the operating results and data of our three senior housing segments (Independent Living, Assisted Living and Memory Care, and CCRCs) on a combined basis for the three months ended March 31, 20202021 and 2019,2020, including operating results and data on a same community basis. See management's discussion and analysis of the operating results on an individual segment basis on the following pages.
(in thousands, except communities, units, occupancy, RevPAR, and RevPOR)Three Months Ended
March 31,
Increase (Decrease)
20212020AmountPercent
Resident fees$577,499 $687,888 $(110,389)(16.0)%
Other operating income$8,152 $— $8,152 NM
Facility operating expense$469,281 $484,542 $(15,261)(3.1)%
Number of communities (period end)650 661 (11)(1.7)%
Number of units (period end)52,946 54,037 (1,091)(2.0)%
Total average units52,971 54,184 (1,213)(2.2)%
RevPAR$3,631 $4,229 $(598)(14.1)%
Occupancy rate (weighted average)69.6 %83.2 %(1,360) bpsn/a
RevPOR$5,219 $5,085 $134 2.6 %
Same Community Operating Results and Data
Resident fees$551,467 $643,232 $(91,765)(14.3)%
Other operating income$7,554 $— $7,554 NM
Facility operating expense$446,339 $450,680 $(4,341)(1.0)%
Number of communities637 637 — — 
Total average units50,455 50,458 (3)— 
RevPAR$3,643 $4,249 $(606)(14.3)%
Occupancy rate (weighted average)69.5 %83.4 %(1,390) bpsn/a
RevPOR$5,244 $5,097 $147 2.9 %


32

(in thousands, except communities, units, occupancy, RevPAR, and RevPOR)Three Months Ended
March 31,
 Increase (Decrease)
 2020 2019 Amount Percent
Resident fees$687,888
 $697,947
 $(10,059) (1.4)%
Facility operating expense$484,542
 $482,735
 $1,807
 0.4 %
        
Number of communities (period end)661
 680
 (19) (2.8)%
Number of units (period end)54,037
 55,948
 (1,911) (3.4)%
Total average units54,184
 56,460
 (2,276) (4.0)%
RevPAR$4,229
 $4,102
 $127
 3.1 %
Occupancy rate (weighted average)83.2% 83.6% (40) bps
 n/a
Occupancy rate (period end)82.2% 83.5% (130) bps n/a
RevPOR$5,085
 $4,909
 $176
 3.6 %
        
Same Community Operating Results and Data       
Resident fees$638,984
 $626,156
 $12,828
 2.0 %
Facility operating expense$438,088
 $417,254
 $20,834
 5.0 %
        
Number of communities641
 641
 
 
Total average units50,336
 50,314
 22
 
RevPAR$4,231
 $4,148
 $83
 2.0 %
Occupancy rate (weighted average)83.5% 84.3% (80) bps
 n/a
RevPOR$5,070
 $4,919
 $151
 3.1 %




Independent Living Segment

The following table summarizes the operating results and data for our Independent Living segment for the three months ended March 31, 20202021 and 2019,2020, including operating results and data on a same community basis.
(in thousands, except communities, units, occupancy, RevPAR, and RevPOR)Three Months Ended
March 31,
Increase (Decrease)
20212020AmountPercent
Resident fees$118,782 $135,862 $(17,080)(12.6)%
Other operating income$1,364 $— $1,364 NM
Facility operating expense$82,817 $84,448 $(1,631)(1.9)%
Number of communities (period end)68 68 — — 
Number of units (period end)12,542 12,537 — 
Total average units12,539 12,529 10 0.1 %
RevPAR$3,158 $3,615 $(457)(12.6)%
Occupancy rate (weighted average)73.6 %87.1 %(1,350) bpsn/a
RevPOR$4,290 $4,151 $139 3.3 %
Same Community Operating Results and Data
Resident fees$115,625 $132,556 $(16,931)(12.8)%
Other operating income$1,327 $— $1,327 NM
Facility operating expense$80,367 $82,172 $(1,805)(2.2)%
Number of communities66 66 — — 
Total average units12,161 12,159 — 
RevPAR$3,169 $3,634 $(465)(12.8)%
Occupancy rate (weighted average)73.6 %87.1 %(1,350) bpsn/a
RevPOR$4,307 $4,174 $133 3.2 %
(in thousands, except communities, units, occupancy, RevPAR, and RevPOR)Three Months Ended
March 31,
 Increase (Decrease)
 2020 2019 Amount Percent
Resident fees$135,862
 $135,694
 $168
 0.1%
Facility operating expense$84,448
 $82,818
 $1,630
 2.0%
        
Number of communities (period end)68
 68
 
 %
Number of units (period end)12,537
 12,430
 107
 0.9%
Total average units12,529
 12,430
 99
 0.8%
RevPAR$3,615
 $3,602
 $13
 0.4%
Occupancy rate (weighted average)87.1% 89.8% (270) bps n/a
Occupancy rate (period end)86.5% 90.2% (370) bps n/a
RevPOR$4,151
 $4,012
 $139
 3.5%
        
Same Community Operating Results and Data       
Resident fees$127,943
 $126,822
 $1,121
 0.9%
Facility operating expense$78,046
 $75,325
 $2,721
 3.6%
        
Number of communities64
 64
 
 
Total average units11,706
 11,680
 26
 0.2%
RevPAR$3,643
 $3,619
 $24
 0.7%
Occupancy rate (weighted average)87.3% 89.5% (220) bps n/a
RevPOR$4,174
 $4,043
 $131
 3.2%

The increasedecrease in the segment's resident fees was primarily attributable to an increasea decrease in the segment's same community RevPAR, comprised of a 3.2% increase in same community RevPOR and a 2201,350 basis pointspoint decrease in same community weighted average occupancy.occupancy and a 3.2% increase in same community RevPOR. The decrease in the segment's same community weighted average occupancy primarily reflects the impact of reduced move-in activity related to the COVID-19 pandemic, including the related restrictions at our communities. The increase in the segment's same community RevPOR was primarily the result of in-place rent increases. The decrease in the segment's same community weighted average occupancy reflects the impact of reduced move-in activity in the second half of March 2020 related to the COVID-19 pandemic and our response efforts.

The increasedecrease in the segment's facility operating expense was primarily attributable to an increasea decrease in the segment's same community facility operating expense, including an increasedecreases in labor expense arising from wage rate increases, an extra day of expensefood and supplies costs due to the leap year, and an increase in employee benefit expense and an increase in advertising costsreduced occupancy during the period. Facility operating expense of this segment for the first quarter of 2020 includes $1.2 million of incremental direct costs to prepare for and respond to the COVID-19 pandemic, primarily for PPE and medical equipment.

In addition to the foregoing factors, we recognized additional resident fee revenue and additionalThe segment's facility operating expense for this segment of $1.4 million and $2.6 million, respectively, during the three months ended March 31, 2019 as a result of the application of the new lease accounting standard effective January 1, 2019. Same community resident fee revenue2021 and facility operating expense for this segment excludes $1.32020 includes $3.0 million and $2.5$1.2 million, respectively, of such additional revenue and expenses. Same community facility operating expense for this segment also excludes $1.1 million of incremental direct costs to prepare for and respond to the COVID-19 pandemic during the three months ended March 31, 2020.pandemic.



33


Assisted Living and Memory Care Segment

The following table summarizes the operating results and data for our Assisted Living and Memory Care segment for the three months ended March 31, 20202021 and 2019,2020, including operating results and data on a same community basis.
(in thousands, except communities, units, occupancy, RevPAR, and RevPOR)Three Months Ended
March 31,
Increase (Decrease)
20212020AmountPercent
Resident fees$386,938 $457,479 $(70,541)(15.4)%
Other operating income$5,104 $— $5,104 NM
Facility operating expense$320,609 $325,478 $(4,869)(1.5)%
Number of communities (period end)562 571 (9)(1.6)%
Number of units (period end)35,082 35,789 (707)(2.0)%
Total average units35,110 35,944 (834)(2.3)%
RevPAR$3,673 $4,242 $(569)(13.4)%
Occupancy rate (weighted average)68.3 %81.9 %(1,360) bpsn/a
RevPOR$5,376 $5,178 $198 3.8 %
Same Community Operating Results and Data
Resident fees$381,448 $444,269 $(62,821)(14.1)%
Other operating income$4,967 $— $4,967 NM
Facility operating expense$315,009 $316,338 $(1,329)(0.4)%
Number of communities556 556 — — 
Total average units34,508 34,513 (5)— 
RevPAR$3,685 $4,291 $(606)(14.1)%
Occupancy rate (weighted average)68.3 %82.2 %(1,390) bpsn/a
RevPOR$5,396 $5,221 $175 3.4 %
(in thousands, except communities, units, occupancy, RevPAR, and RevPOR)Three Months Ended
March 31,
 Increase (Decrease)
 2020 2019 Amount Percent
Resident fees$457,479
 $458,526
 $(1,047) (0.2)%
Facility operating expense$325,478
 $317,827
 $7,651
 2.4 %
        
Number of communities (period end)571
 586
 (15) (2.6)%
Number of units (period end)35,789
 36,944
 (1,155) (3.1)%
Total average units35,944
 37,477
 (1,533) (4.1)%
RevPAR$4,242
 $4,070
 $172
 4.2 %
Occupancy rate (weighted average)81.9% 81.6% 30 bps n/a
Occupancy rate (period end)81.1% 81.5% (40) bps n/a
RevPOR$5,178
 $4,988
 $190
 3.8 %
        
Same Community Operating Results and Data       
Resident fees$449,538
 $437,624
 $11,914
 2.7 %
Facility operating expense$312,594
 $295,391
 $17,203
 5.8 %
        
Number of communities563
 563
 
 
Total average units35,018
 35,022
 (4) 
RevPAR$4,279
 $4,165
 $114
 2.7 %
Occupancy rate (weighted average)82.3% 82.6% (30) bps n/a
RevPOR$5,198
 $5,043
 $155
 3.1 %

The decrease in the segment's resident fees was primarily attributable to the disposition of 21 communities since the beginning of the prior year period, which resulted in $12.5 million less in resident fees during the three months ended March 31, 2020 compared to the prior year period. Thea decrease in resident fees was partially offset by the increase in the segment's same community RevPAR, comprised of a 3.1% increase in same community RevPOR and a 301,390 basis pointspoint decrease in same community weighted average occupancy.occupancy and a 3.4% increase in same community RevPOR. The decrease in the segment's same community weighted average occupancy primarily reflects the impact of reduced move-in activity related to the COVID-19 pandemic, including the related restrictions at our communities. The increase in the segment's same community RevPOR was primarily the result of in-place rent increases.

The increase in the segment's facility operating expense was primarily attributable to an increase in the segment's same community facility operating expense, including an increase in labor expense arising from wage rate increases, an extra day of expense due to the leap year, and an increase in employee benefit expense and an increase in advertising costs during the period. The increase in facility operating expense was partially offset by Additionally, the disposition of 11 communities (869 units) since the beginning of the prior year period which resulted in $10.7 million less in facility operating expense during the three months ended March 31, 2020 compared to the prior year period. Facility operating expense of this segment for the first quarter of 2020 includes $7.7 million of incremental direct costs to prepare for and respond to the COVID-19 pandemic, primarily for PPE and medical equipment.

In addition to the foregoing factors, we recognized additional resident fee revenue and additional facility operating expense for this segment of $0.9 million and $5.4 million, respectively, during the three months ended March 31, 2019 as a result of the application of the new lease accounting standard effective January 1, 2019. Same community resident fee revenue and facility operating expense for this segment excludes $0.9 million and $5.2 million, respectively, of such additional revenue and expenses. Same community facility operating expense for this segment also excludes $7.6 million of incremental direct costs to prepare for and respond to the COVID-19 pandemic during the three months ended March 31, 2020.



CCRCs Segment

The following table summarizes the operating results and data for our CCRCs segment for the three months ended March 31, 2020 and 2019, including operating results and data on a same community basis.
(in thousands, except communities, units, occupancy, RevPAR, and RevPOR)Three Months Ended
March 31,
 Increase (Decrease)
 2020 2019 Amount Percent
Resident fees$94,547
 $103,727
 $(9,180) (8.9)%
Facility operating expense$74,616
 $82,090
 $(7,474) (9.1)%
        
Number of communities (period end)22
 26
 (4) (15.4)%
Number of units (period end)5,711
 6,574
 (863) (13.1)%
Total average units5,711
 6,553
 (842) (12.8)%
RevPAR$5,496
 $5,232
 $264
 5.0 %
Occupancy rate (weighted average)82.4% 82.9% (50) bps n/a
Occupancy rate (period end)79.5% 82.3% (280) bps n/a
RevPOR$6,669
 $6,312
 $357
 5.7 %
        
Same Community Operating Results and Data       
Resident fees$61,503
 $61,710
 $(207) (0.3)%
Facility operating expense$47,448
 $46,538
 $910
 2.0 %
        
Number of communities14
 14
 
 
Total average units3,612
 3,612
 
 
RevPAR$5,676
 $5,695
 $(19) (0.3)%
Occupancy rate (weighted average)82.1% 84.4% (230) bps n/a
RevPOR$6,913
 $6,749
 $164
 2.4 %

The decrease in the segment's resident fees was primarily attributable to the disposition of five communities since the beginning of the prior year period, which resulted in $9.9$7.3 million less in resident fees during the three months ended March 31, 20202021 compared to the prior year period. Additionally, there was a decrease in the segment's same community RevPAR, comprised of a 230 basis points decrease in same community weighted average occupancy and a 2.4% increase in same community RevPOR. The decrease in the segment's same community weighted average occupancy reflects the impact of reduced move-in activity in the second half of March 2020 related to the COVID-19 pandemic and our response efforts. The increase in the segment's same community RevPOR was primarily the result of in-place rent increases.

The decrease in the segment's facility operating expense was primarily attributable to the disposition of communities since the beginning of the prior year period which resulted in $9.5$7.0 million less in facility operating expense during the three months ended March 31, 20202021 compared to the prior year period. The decrease in the segment's same community facility operating expense was primarily attributable to decreases in food and supplies costs due to reduced occupancy during the period, partially offset by an increase in labor costs. The segment's facility operating expense for the three months ended March 31, 2021 and 2020 includes $18.9 million and $7.7 million, respectively, of incremental direct costs to respond to the COVID-19 pandemic.

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CCRCs Segment

The following table summarizes the operating results and data for our CCRCs segment for the three months ended March 31, 2021 and 2020, including operating results and data on a same community basis.
(in thousands, except communities, units, occupancy, RevPAR, and RevPOR)Three Months Ended
March 31,
Increase (Decrease)
20212020AmountPercent
Resident fees$71,779 $94,547 $(22,768)(24.1)%
Other operating income$1,684 $— $1,684 NM
Facility operating expense$65,855 $74,616 $(8,761)(11.7)%
Number of communities (period end)20 22 (2)(9.1)%
Number of units (period end)5,322 5,711 (389)(6.8)%
Total average units5,322 5,711 (389)(6.8)%
RevPAR$4,473 $5,496 $(1,023)(18.6)%
Occupancy rate (weighted average)68.5 %82.4 %(1,390) bpsn/a
RevPOR$6,534 $6,669 $(135)(2.0)%
Same Community Operating Results and Data
Resident fees$54,394 $66,407 $(12,013)(18.1)%
Other operating income$1,260 $— $1,260 NM
Facility operating expense$50,963 $52,170 $(1,207)(2.3)%
Number of communities15 15 — — 
Total average units3,786 3,786 — — 
RevPAR$4,789 $5,847 $(1,058)(18.1)%
Occupancy rate (weighted average)67.1 %82.4 %(1,530) bpsn/a
RevPOR$7,133 $7,093 $40 0.6 %

The decrease in the segment's resident fees was primarily attributable to a decrease in the segment's same community RevPAR, comprised of a 1,530 basis point decrease in same community weighted average occupancy and a 0.6% increase in same community RevPOR. The decrease in the segment's same community weighted average occupancy primarily reflects the impact of reduced move-in activity related to the COVID-19 pandemic, including the related restrictions at our communities. The increase in the segment's same community RevPOR was primarily the result of in-place rent increases, partially offset by a mix shift from less skilled nursing services within the segment. Additionally, the disposition of two communities (456 units) since the beginning of the prior year period resulted in $8.0 million less in resident fees during the three months ended March 31, 2021 compared to the prior year period.

The decrease in the segment's facility operating expense was primarily attributable to the disposition of communities since the beginning of the prior year period, which resulted in $6.6 million less in facility operating expense during the three months ended March 31, 2021 compared to the prior year period and a decrease in the segment's same community facility operating expense. The decrease in the segment's same community facility operating expense including an increasewas primarily attributable to decreases in healthcare supplies and food costs due to the reduced occupancy during the period and decreases in labor expense arising from wage rate increases, an extra day of expense due to the leap year, and an increase in employee benefit expense. Facility operating expense of this segment for the first quarter of 2020 includes $0.7 million of incremental direct costs to prepare for and respond to the COVID-19 pandemic, primarily for PPE and medical equipment.

In addition to the foregoing factors, we recognized additional resident fee revenue and additionalfewer hours worked. The segment's facility operating expense for this segment of $0.5 million and $1.1 million, respectively, during the three months ended March 31, 2019 as a result of the application of the new lease accounting standard effective January 1, 2019. Same community resident fee revenue2021 and facility operating expense for this segment excludes $0.32020 includes $4.0 million and $0.8$0.7 million, respectively, of such additional revenue and expenses. Same community facility operating expense for this segment also excludes $0.4 million of incremental direct costs to prepare for and respond to the COVID-19 pandemic during the three months ended March 31, 2020.pandemic.





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Operating Results - Health Care Services Segment

The following table summarizes the operating results and data for our Health Care Services segment for the three months ended March 31, 20202021 and 2019.2020.
(in thousands, except census)Three Months Ended
March 31,
Increase (Decrease)
20212020AmountPercent
Resident fees$86,851 $94,819 $(7,968)(8.4)%
Other operating income$2,583 $— $2,583 NM
Facility operating expense$87,031 $103,940 $(16,909)(16.3)%
Home health average daily census11,647 14,020 (2,373)(16.9)%
Hospice average daily census1,509 1,698 (189)(11.1)%
(in thousands, except census and treatment codes)Three Months Ended
March 31,
 Increase (Decrease)
 2020 2019 Amount Percent
Resident fees$94,819
 $111,532
 $(16,713) (15.0)%
Facility operating expense$103,940
 $103,359
 $581
 0.6 %
        
Home health average daily census14,020
 15,904
 (1,884) (11.8)%
Hospice average daily census1,698
 1,428
 270
 18.9 %

The decrease in the segment's resident fees was primarily attributable to a decrease in revenue for home health services, which reflects the implementation of the Patient-Driven Grouping Model ("PDGM"), an alternate home health case-mix adjustment methodology with a 30-day unit of payment, which became effective beginning January 1, 2020. Additionally,as our home health average daily census also begandecreased compared to decrease in March 2020the prior year period primarily due to the COVID-19 pandemic as referrals declined significantly due to suspension of elective medical procedures and discharges increased due to stay-at-home orders and recommendations. The decreaselower occupancy in resident fees was partially offset by an increase in volume for hospice services.our communities.

The increasedecrease in the segment's facility operating expense was primarily attributable to an increase in labor costs arising from wage rate increases and the expansion of our hospice services throughout 2019. The increase in facility operating expenses was partially offset by a decrease in labor costs for home health services.

In late February 2020,services as a result of the lower census and as we announced adjustments toadjusted our home health services operational structure to better align our facility operating expenses and business model with the new payment model. We expectThe decrease in the negative impact to revenue in 2020 for the implementation of PDGM will besegment's facility operating expense was partially offset by lowera $1.0 million increase in incremental direct costs to respond to the COVID-19 pandemic. The segment's facility operating expenses underexpense for the three months ended March 31, 2021 and 2020 includes $1.4 million and $0.4 million, respectively, of incremental direct costs to respond to the COVID-19 pandemic.

As described above, we expect to sell 80% of our adjusted home health services operational structure.equity in our Health Care Services segment pursuant to the Purchase Agreement with HCA Healthcare, which transaction is expected to occur in the early second half of 2021. Upon closing, we expect that the results and financial position of our Health Care Services segment will be deconsolidated from our financial statements.

Operating Results - Management Services Segment

The following table summarizes the operating results and data for our Management Services segment for the three months ended March 31, 20202021 and 2019.2020.
(in thousands, except communities and units)Three Months Ended
March 31,
Increase (Decrease)
20212020AmountPercent
Management fees$8,566 $108,715 $(100,149)(92.1)%
Reimbursed costs incurred on behalf of managed communities$65,794 $122,717 $(56,923)(46.4)%
Costs incurred on behalf of managed communities$65,794 $122,717 $(56,923)(46.4)%
Number of communities (period end)45 80 (35)(43.8)%
Number of units (period end)6,652 11,033 (4,381)(39.7)%
Total average units8,258 13,325 (5,067)(38.0)%
(in thousands, except communities, units, and occupancy)Three Months Ended
March 31,
 Increase (Decrease)
 2020 2019 Amount Percent
Management fees$108,715
 $15,743
 $92,972
 NM
Reimbursed costs incurred on behalf of managed communities$122,717
 $216,822
 $(94,105) (43.4)%
        
Number of communities (period end)80
 164
 (84) (51.2)%
Number of units (period end)11,033
 23,742
 (12,709) (53.5)%
Total average units13,325
 25,047
 (11,722) (46.8)%

The increasedecrease in management fees was primarily attributable to $100.0 million of management fee revenue duringagreement termination fees recognized for the three months ended March 31, 2020 for the management agreement termination fee payment received from Healthpeak. WeHealthpeak in connection with the sale of our ownership interest in the CCRC Venture. As of March 31, 2021, we have completed the transition of management arrangements on 12555 net communities since the beginning of the prior year period, generally for management arrangements on certain former unconsolidated ventures in which we sold our interest and interim management arrangements on formerly leased or owned communities. Management fees of $108.7$8.6 million for the three months ended March 31, 20202021 include $101.8$4.6 million of management agreement termination fees and $2.0 million of other management fees

36


attributable to communities for which our management agreements were terminated during such period, and approximately $1.9 million of management fees attributable to communities thator we expect the terminations of our management agreements to occur in the next approximately 12 months, including management arrangements on certain former unconsolidated ventures in which we sold our interest, management agreements on communities owned by unconsolidated ventures, and interim management arrangements on formerly leased communities.months.



The decrease in reimbursed costs and costs incurred on behalf of managed communities was primarily attributable to terminations of management agreements subsequent to the beginning of the prior year period.

Operating Results - Other Income and Expense Items

The following table summarizes other income and expense items in our operating results for the three months ended March 31, 20202021 and 2019.2020.
(in thousands)Three Months Ended
March 31,
Increase (Decrease)
20212020AmountPercent
General and administrative expense$49,943 $54,595 $(4,652)(8.5)%
Facility operating lease expense44,418 64,481 (20,063)(31.1)%
Depreciation and amortization83,891 90,738 (6,847)(7.5)%
Asset impairment10,677 78,226 (67,549)(86.4)%
Interest income421 1,455 (1,034)(71.1)%
Interest expense(48,607)(56,360)(7,753)(13.8)%
Gain (loss) on debt modification and extinguishment, net— 19,181 (19,181)NM
Equity in earnings (loss) of unconsolidated ventures(531)(1,008)477 47.3 %
Gain (loss) on sale of assets, net1,112 372,839 (371,727)(99.7)%
Other non-operating income (loss)1,644 2,662 (1,018)(38.2)%
Benefit (provision) for income taxes(752)15,828 (16,580)NM
(in thousands)Three Months Ended
March 31,
 Increase (Decrease)
 2020 2019 Amount Percent
General and administrative expense$54,595
 $56,311
 $(1,716) (3.0)%
Facility operating lease expense64,481
 68,668
 (4,187) (6.1)%
Depreciation and amortization90,738
 96,888
 (6,150) (6.3)%
Asset impairment78,226
 391
 77,835
 NM
Loss (gain) on facility lease termination and modification, net
 209
 (209) (100.0)%
Costs incurred on behalf of managed communities122,717
 216,822
 (94,105) (43.4)%
Interest income1,455
 3,084
 (1,629) (52.8)%
Interest expense(56,360) (63,365) (7,005) 11.1 %
Gain (loss) on debt modification and extinguishment, net19,181
 (67) 19,248
 NM
Equity in earnings (loss) of unconsolidated ventures(1,008) (526) 482
 (91.6)%
Gain (loss) on sale of assets, net372,839
 (702) 373,541
 NM
Other non-operating income (loss)2,662
 2,988
 (326) (10.9)%
Benefit (provision) for income taxes15,828
 (679) 16,507
 NM

General and Administrative Expense. The decrease in general and administrative expense was primarily attributable to a reduction in our corporate headcount as we scaled our general and administrative costs in connection with community dispositions and a reduction in our travel costs. The decrease was partially offset by a $1.5 million increase in transactionalcosts as we intentionally scaled back such activities. General and administrative expense includes transaction and organizational restructuring costs compared to the prior period, toof $1.9 million and $2.0 million for the three months ended March 31, 2020.2021 and 2020, respectively. Transaction costs include those directly related to acquisition, disposition, financing and leasing activity, and stockholder relations advisory matters, and are primarily comprised of legal, finance, consulting, professional fees and other third party costs. Organizational restructuring costs include those related to our efforts to reduce general and administrative expense and our senior leadership changes, including severance costs.

Facility Operating Lease Expense. The decrease in facility operating lease expense was primarily due to the Ventas lease portfolio restructuring during the prior year and lease termination activity since the beginning of the prior year quarter.period.

Depreciation and Amortization. Amortization. The decrease in depreciation and amortization expense was primarily due to disposition activity through sales and lease terminations since the beginning of the prior year quarter.period and leasehold improvements for certain leased communities becoming fully depreciated since the beginning of the prior year period.

Asset Impairment. During the current year period, we recorded $10.7 million of non-cash impairment charges, primarily for right-of-use assets for certain leased communities with decreased future cash flow estimates as a result of the COVID-19 pandemic and for natural disaster related property damage sustained at certain communities during the period. During the prior year period, we recorded $78.2 million of non-cash impairment charges, primarily for right-of-use assets for certain leased communities with decreased future cash flow estimates as a result of the COVID-19 pandemic, primarily in the Independent Living, Assisted Living and Memory Care, and CCRCs segments. During the prior year period, we recorded $0.4 million of non-cash impairment charges. See Note 5 to the condensed consolidated financial statements contained in Part I, Item 1 of this Quarterly Report on Form 10-Q for more information about the impairment charges.pandemic.

Costs Incurred on Behalf of Managed Communities. The decrease in costs incurred on behalf of managed communities was primarily due to terminations of management agreements subsequent to the beginning of the prior year period.

Interest Expense. The decrease in interest expense was primarily due to a decrease in interest expense on long-term debt, reflecting the impact of lower interest rates, and financing lease termination activity.



Gain (Loss) on Debt Modification and Extinguishment, Net. The increase in gain on debt modification and extinguishment was primarily due to a $19.7 million gain on debt extinguishment recognized during the three months ended March 31, 2020 for the extinguishment of financing lease obligations for the acquisition from Healthpeak of eight communities which were previously subject to sale-leaseback transactions in whichfinancing leases since the Company was deemed to have continuing involvement.beginning of the prior year period.

Gain (Loss) on Sale of Assets, Net.The increasedecrease in gain on sale of assets, net was primarily due to a $370.7 million gain on sale of assets recognized for the sale of our ownership interest in the CCRC Venture during the three months ended March 31, 2020.prior year period.


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Benefit (Provision) for Income Taxes. The difference between our effective tax rate for the three months ended March 31, 20202021 and 2019 was primarily due to recording a decrease in the valuation allowance during the period ending March 31, 2020. The decrease in the valuation allowance2020 was primarily due to the tax impact of the multi-part transaction with Healthpeak that occurred in the three months ended March 31, 2020. The impact represented the tax expense recorded on the gain of the sale of our interest in the CCRC Venture offset by a decrease in the valuation allowance that was a direct result of the multi-part transaction with Healthpeak.

We recorded an aggregate deferred federal, state, and local tax benefit of $25.2 million as a result of the operating loss for the three months ended March 31, 2021, which was offset by an increase in the valuation allowance of $25.5 million. We recorded an aggregate deferred federal, state, and local tax expense of $90.9 million, of which, $2.2 million aswas a result of the benefit on our operating loss for the three months ended March 31, 2020. The benefit was offset by $93.1 million of tax expense that was recorded on the sale of the Company'sour interest in the CCRC Venture. The tax expense was offset by a decrease in the valuation allowance of $112.6 million. The change in the valuation allowance for the three months ended March 31, 2020 resulted from the tax impact of the Healthpeak transaction and the anticipated reversal of future tax liabilities offset by future tax deductions. We recorded an aggregate deferred federal, state, and local tax benefit of $6.5 million as a result of the operating loss for the three months ended March 31, 2019. The tax benefit was offset by an increase in the valuation allowance of $8.3 million.

We evaluate our deferred tax assets each quarter to determine if a valuation allowance is required based on whether it is more likely than not that some portion of the deferred tax asset would not be realized. Our valuation allowance as of March 31, 20202021 and December 31, 20192020 was $296.3$406.5 million and $408.9$381.0 million, respectively.

Liquidity and Capital Resources

This section includes the non-GAAP liquidity measure Adjusted Free Cash Flow. See "Non-GAAP Financial Measures" below for our definition of the measure and other important information regarding such measure, including reconciliations to the most comparable GAAP measures.measure.

Liquidity and Indebtedness

The following is a summary of cash flows from operating, investing, and financing activities, as reflected in the condensed consolidated statements of cash flows, and our Adjusted Free Cash Flow:
Three Months Ended
March 31,
Increase (Decrease)
(in thousands)20212020AmountPercent
Net cash provided by (used in) operating activities$(23,857)$57,479 $(81,336)NM
Net cash provided by (used in) investing activities(3,806)(247,927)(244,121)(98.5)%
Net cash provided by (used in) financing activities(35,562)347,250 (382,812)NM
Net increase (decrease) in cash, cash equivalents, and restricted cash(63,225)156,802 (220,027)NM
Cash, cash equivalents, and restricted cash at beginning of period465,148 301,697 163,451 54.2 %
Cash, cash equivalents, and restricted cash at end of period$401,923 $458,499 $(56,576)(12.3)%
Adjusted Free Cash Flow$(50,674)$5,182 $(55,856)NM
 Three Months Ended
March 31,
 Increase (Decrease)
(in thousands)2020 2019 Amount Percent
Net cash provided by (used in) operating activities$57,479
 $(5,009) $62,488
 NM
Net cash provided by (used in) investing activities(247,927) (100,073) 147,854
 147.7 %
Net cash provided by (used in) financing activities347,250
 (16,636) 363,886
 NM
Net increase (decrease) in cash, cash equivalents, and restricted cash156,802
 (121,718) 278,520
 NM
Cash, cash equivalents, and restricted cash at beginning of period301,697
 450,218
 (148,521) (33.0)%
Cash, cash equivalents, and restricted cash at end of period$458,499
 $328,500
 $129,999
 39.6 %
        
Adjusted Free Cash Flow$5,182
 $(46,971) $52,153
 NM

The increasechange in net cash provided by (used in) operating activities was attributable primarily to the $100.0 million management agreement termination fee payment received from Healthpeak received duringin connection with the currentsale of our ownership interest in the CCRC Venture in the prior year period and a decrease in same community revenue compared to the prior year period. This change wasThese changes were partially offset by a decrease in revenuecash payments for home health servicesaccounts payable and an increase in same community facility operating expense duringaccrued expenses compared to the currentprior year period.

The increasedecrease in net cash used in investing activities was primarily attributable to $446.7 million of cash paid for the acquisition of communities during the currentprior year period, and a $21.1$68.0 million increase in purchasesproceeds from sales and maturities of marketable securities, compared to the


current year period, and a $9.3$29.0 million increasedecrease in cash paid for capital expenditures, and a $9.5 million decrease in purchases of marketable securities compared to the prior year period. These changes were partially offset by a $275.2$300.9 million increasedecrease in net proceeds from the sale of assets and a $50.0 million increase in proceeds from sales and maturities of marketable securities.compared to the prior year period.

The change in net cash provided by (used in) financing activities was primarily attributable to a $446.6$453.2 million increasedecrease in debt proceeds compared to the prior year period and $166.4 million of draws on our former secured credit facility during the currentprior year period. These changes were partially offset by to a $234.8$213.3 million increasedecrease in repayment of debt and financing lease

38


obligations, an $18.1 million decrease in cash paid for share repurchases, and a $5.7 million decrease in cash paid for financing costs compared to the prior year period and an $8.2 million increase in cash paid during the current year period for share repurchases.period.

The increasedecrease in Adjusted Free Cash Flow was primarily attributable to the $100.0 million management termination fee payment from Healthpeak received during the current year period. This change wasin net cash provided by (used in) operating activities, partially offset by a $33.1 million decrease in revenue for home health services, an increase in same community facility operating expense, and an increase in non-development capital expenditures, net duringcompared to the currentprior year period.

Our principal sources of liquidity have historically been from:

cash balances on hand, cash equivalents, and marketable securities;
cash flows from operations;
proceeds from our credit facilities;
funds generated through unconsolidated venture arrangements;
proceeds from mortgage financing or refinancing of various assets, or sale-leaseback transactions;assets;
funds raised in the debt or equity markets; and
proceeds from the disposition of assets.

Over the longer-term, we expect to continue to fund our business through these principal sources of liquidity. In April,During 2020, we also have received cash grants and advanced/acceleratedadvanced Medicare payments under programs expanded or created under the CARES Act, and we intendhave elected to utilize the CARES Act payroll tax deferral program, each as described above. We continueAs described above, we expect to seek further government-sponsored financial relief relatedsell 80% of our equity in our Health Care Services segment pursuant to the COVID-19 pandemic, although we cannot provide assurance that such efforts will be successful or regardingPurchase Agreement with HCA Healthcare, which transaction is expected to occur in the amountearly second half of or conditions required2021, for expected net cash proceeds of approximately $300 million, subject to qualify for, any government-sponsored relief.the timing of closing with respect to the adjustments set forth in the Purchase Agreement described above. We are evaluating the use of the net proceeds from the pending Health Care Services transaction.

Our liquidity requirements have historically arisen from:

working capital;
operating costs such as employee compensation and related benefits, severance costs, general and administrative expense, and supply costs;
debt, serviceinterest, and lease payments;
acquisition consideration, lease termination and restructuring costs, and transaction and integration costs;
capital expenditures and improvements, including the expansion, renovation, redevelopment, and repositioning of our current communities and the development of new communities;
cash collateral required to be posted in connection with our financial instruments and insurance programs;
purchases of common stock under our share repurchase authorizations;
other corporate initiatives (including integration, information systems, branding, and other strategic projects); and
prior to 2009, dividend payments.

Over the near-term, we expect that our liquidity requirements will primarily arise from:

working capital;
operating costs such as employee compensation and related benefits, severance costs, general and administrative expense, and supply costs, including those related to the COVID-19 pandemic;
debt, serviceinterest, and lease payments, and payments;
payment of deferred payroll taxes under the CARES Act;
recoupment of payments received under the Accelerated and Advance Payment Program;
acquisition consideration;
transaction costs and expansion of our healthcare services;
capital expenditures and improvements, including the expansion, renovation, redevelopment, and repositioning of our existing communities;
cash collateral required to be posted in connection with our financial instruments and insurance programs; and
purchases of common stock under our share repurchase authorization; and
other corporate initiatives (including information systems and other strategic projects).



We are highly leveraged and have significant debt and lease obligations. As of March 31, 2020, we had two principal corporate-level debt obligations: our secured credit facility providing commitments of $250.0 million and our separate unsecured facility providing for up to $50.0 million of letters of credit.

As of March 31, 2020,2021, we had $3.9 billion of debt outstanding, including $166.4 million drawn on our secured credit facility and excluding lease obligations, at a weighted average interest rate of 4.30%3.6%. As of such date, 92.6%97.9%, or $3.6$3.8 billion of our total debt obligations represented non-recourse property-level mortgage financings, $95.5 million of letters of credit had been issued under our secured credit facility and separate unsecured letter of credit facility, and $166.4 million was drawn on our secured credit facility.financings. As of March 31, 2020, the current portion of long-term debt was $83.0 million. As of March 31, 2020, $1.32021, $1.4 billion of our long-term debt is variable rate debt subject to interest rate cap agreements. The remaining $131.0$128.0 million of our long-term variable rate debt and $166.4 million drawn on our secured credit facility is not subject to any interest rate cap agreements. As of March 31, 2021, $69.9 million of letters of credit and no cash borrowings

39


were outstanding under our $80.0 million secured credit facility. We also had a separate secured letter of credit facility providing up to $15.0 million of letters of credit as of March 31, 2021 under which $13.6 million had been issued as of that date.

As of March 31, 2020,2021, we had $1.5 billion and $581.6 million of operating and financing lease obligations, respectively.obligations. For the twelve months ending March 31, 20212022, we will be required to make approximately $299.7 million and $65.4$268.2 million of cash lease payments in connection with our existing operating and financing leases respectively.(excluding minimum lease payments related to $9.7 million of operating lease obligations included within liabilities held for sale).

Total liquidity of $536.0$438.9 million as of March 31, 20202021 included $392.7$304.0 million of unrestricted cash and cash equivalents (excluding restricted cash and lease security deposits of $111.7$100.7 million in the aggregate), $108.0 and $134.9 million of marketable securities, and $35.3 million of availability on our secured credit facility.securities. Total liquidity as of March 31, 2020 increased $54.72021 decreased $136.6 million from total liquidity of $481.3$575.5 million as of December 31, 2019.2020. The increasedecrease was primarily attributable to the transactions with Healthpeak completednegative $50.7 million of Adjusted Free Cash Flow and $38.3 million of payments of mortgage debt during the three months ended March 31, 2021.

As of March 31, 2021, our current period, including the impactliabilities exceeded current assets by $42.4 million. Included in our current liabilities is $224.9 million of the relatedcurrent portion of long term debt which we have historically refinanced in the normal course. Our current liabilities also include $160.4 million of the current portion of operating and financing transactions.lease obligations, for which the associated right-of-use assets are excluded from current assets on our condensed consolidated balance sheets.

We currently estimate that our cash flows from operations, together with cash balances on hand, cash equivalents, marketable securities, and proceeds from the pending sale of 80% of our equity in our Health Care Services segment will be sufficient to fund our liquidity needs for at least the next 12 months.

We continue to seek opportunities to enhance and preserve our liquidity, including through reducing expensesmaintaining expense discipline and elective capital expenditures,increasing occupancy, continuing to evaluate our financing structure and the state of debt markets, and seeking further government-sponsored financial relief related to the COVID-19 pandemic. As of March 31, 2020, our remaining 2020 and 2021 maturities are $69.7 million and $333.1 million, respectively, and we have commenced efforts to refinance those and other maturities with non-recourse mortgage debt. There is no assurance that debt financing will continue to be available on terms consistent with our expectations or at all, or that our efforts will be successful in seeking further government-sponsored financial relief or regarding the terms andamount of, or conditions ofrequired to qualify for, any such relief.

We currently estimaterelief, or that our existing cash flows from operations, together with cash on hand, amounts available under our secured credit facility, and proceeds from anticipated dispositionsthe closing of owned communities and financings and refinancings of various assets,the pending transaction will be sufficientcompleted in accordance with our expectations, or at all, or generate cash proceeds to fund our liquidity needs for at least the next 12 months, assuming continued access to credit markets and the impacts of the pandemic on the economy and our industry begin to moderateus in the near term.amount we anticipate.

Our actual liquidity and capital funding requirements depend on numerous factors, including our operating results, our actual level of capital expenditures, general economic conditions, and the cost of capital. Volatilitycapital, as well as other factors described in "Item 1A. Risk Factors" in our Annual Report on Form 10-K for the credit andyear ended December 31, 2020 filed with the SEC on February 25, 2021. Disruptions in the financial markets may have an adverse impact on our liquidity by making it more difficult for us to obtain financing or refinancing.refinancing of various assets. Since the amount of mortgage financing available for our communities is generally dependent on their appraised values and performance, decreases in their appraised values, including due to adverse changes in real estate market conditions, or their performance, could result in available mortgage refinancing amounts that are less than the communities’ maturing indebtedness. If we are unable to obtain refinancing proceeds sufficient to cover maturing indebtedness, our liquidity could be adversely impacted and we may seek alternative sources of financing, which may be less attractive or unavailable. Shortfalls in cash flows from estimated operating results or other principal sources of liquidity may have an adverse impact on our ability to fund our planned capital expenditures, or to pursue any acquisition, investment, development, or potential lease restructuring opportunities that we identify, or to fund investments to support our strategy. In order to continue some of these activities at historical or planned levels, we may incur additional indebtedness or lease financing to provide additional funding. There can be no assurance that any such additional financing will be available or on terms that are acceptable to us.

Capital Expenditures

Our capital expenditures are comprised of community-level, corporate, and development capital expenditures. Community-level capital expenditures include recurring expenditures (routine maintenance of communities over $1,500 per occurrence includingand for unit turnovers (subject to aover $500 floor))per unit) and community renovations, apartment upgrades, and other major building infrastructure projects. Corporate capital expenditures include those for information technology systems and equipment, the expansion of our support platform and healthcare services programs, and the remediation or replacement of assets as a result of casualty losses. Development capital expenditures include community expansions, major community redevelopment and repositioning projects, and the development of new communities.

With our development capital expenditures program, we intend to expand, renovate, redevelop, and reposition certain of our communities where economically advantageous. Certain of our communities may benefit from additions and expansions or

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from adding a new level of service for residents to meet the evolving needs of our customers. These development projects include converting space from one level of care to another, reconfiguration of existing units, the addition of services that are not currently present, or physical plant modifications.



The following table summarizes our capital expenditures for the three months ended March 31, 20202021 for our consolidated business:
(in millions)Three Months Ended March 31, 2020
Community-level capital expenditures, net (1)
$55.2
Corporate (2)
5.4
Non-development capital expenditures, net (3)
60.6
Development capital expenditures, net3.9
Total capital expenditures, net$64.5

(1)Reflects the amount invested, net of lessor reimbursements of $5.8 million.

(in millions)
(2)
Community-level capital expenditures, net(1)
Includes $0.5 million of remediation costs at our communities resulting from hurricanes and for the acquisition of emergency power generators at our impacted Florida communities.$

21.9 
(3)
Corporate capital expenditures, net(2)
Amount is included in Adjusted Free Cash Flow.5.6 
Non-development capital expenditures, net(3)
27.5 
Development capital expenditures, net1.5 
Total capital expenditures, net$29.0 

(1)Reflects the amount invested, net of lessor reimbursements of $9.0 million.

(2)Includes $2.7 million of remediation costs at our communities resulting from natural disasters.

(3)Amount is included in Adjusted Free Cash Flow.

In response to the COVID-19 pandemic, we have delayed or canceled a number of elective capital expenditure projects. As a result,aggregate, we expect our full-year 20202021 non-development capital expenditures, net of anticipated lessor reimbursements, andto be approximately $140 million. In addition, we expect our full-year 2021 development capital expenditures to be approximately $150 million and $20 million, which reflects a $40 million and $10 million, reduction to our initial plansnet of anticipated lessor reimbursements, and such projects include those for 2020, respectively.expansion, repositioning, redeveloping, and major renovation of selected existing senior living communities. We anticipate that our 20202021 capital expenditures will be funded from cash on hand, cash equivalents, marketable securities, cash flows from operations, and reimbursements from lessors.

Funding our planned capital expenditures, pursuing any acquisition, investment, development, or potential lease restructuring opportunities that we identify, or funding investments to support our strategy may require additional capital. We expect to continue to assess our financing alternatives periodically and access the capital markets opportunistically. If our existing resources are insufficient to satisfy our liquidity requirements, we may need to sell additional equity or debt securities. Any such sale of additional equity securities will dilute the percentage ownership of our existing stockholders, and we cannot be certain that additional public or private financing will be available in amounts or on terms acceptable to us, if at all. Any newly issued equity securities may have rights, preferences, or privileges senior to those of our common stock. If we are unable to raise additional funds or obtain them on terms acceptable to us, we may have to delay or abandon our plans.

Credit Facilities

Our Fifth Amended and Restated Credit AgreementOn December 11, 2020, we entered into a revolving credit agreement with Capital One, National Association, as administrative agent lender, and swingline lender and the other lenders from time to time parties thereto (the "Credit Agreement")thereto. The agreement provides commitments for a $250commitment amount of $80 million revolving credit facility with a $60 million sublimit forwhich can be drawn in cash or as letters of credit and a $50 million swingline feature. We have a one-time right under the Credit Agreement to increase commitments on the revolving credit facility by an additional $100 million, subject to obtaining commitments for the amount of such increase from acceptable lenders.credit. The Credit Agreement provides us a one-time right to reduce the amount of the revolving credit commitments, and we may terminate the revolving credit facility at any time, in each case without payment of a premium or penalty. The Credit Agreementagreement matures on January 3,15, 2024. Amounts drawn under the facility will bear interest at 90-day30-day LIBOR plus an applicable margin. The applicable margin varies based on the percentagewhich was 2.75% as of the total commitment drawn, withMarch 31, 2021. Additionally, a 2.25% margin at utilization equal to or lower than 35%, a 2.75% margin at utilization greater than 35% but less than or equal to 50%, and a 3.25% margin at utilization greater than 50%. A quarterly commitment fee is payableof 0.25% per annum was applicable on the unused portion of the facility at 0.25% per annum when the outstanding amountas of obligations (includingMarch 31, 2021. The revolving credit and swingline loans and letter of credit obligations)facility is greater than or equal to 50% of the revolving credit commitment amount or 0.35% per annum when such outstanding amount is less than 50% of the revolving credit commitment amount.
The credit facility iscurrently secured by first priority mortgages and negative pledges on certain of our communities. In addition, the Credit Agreement permits us to pledge the equity interests in subsidiaries that own other communities and grant negative pledges in connection therewith (rather than mortgaging such communities), provided that not more than 10% of the borrowing base may result from communities subject to negative pledges. Availabilityrestricted cash deposits. Available capacity under the revolving credit facility will vary from time to time based onupon borrowing base calculations related to the appraised value and performance of the communities securing the credit facility and our consolidated fixed charge coverage ratio. To the extent the outstanding borrowings on the credit facility exceed future borrowing base calculations, we would be required to repay the difference to restore the outstanding balance to the new borrowing base. Duringfacility.


2019, the parties entered into an amendment to the Credit Agreement that provides for availability calculations to be made at additional consolidated fixed charge coverage ratio thresholds.
The Credit Agreement contains typical affirmative and negative covenants, including financial covenants with respect to minimum consolidated fixed charge coverage and minimum consolidated tangible net worth. Amounts drawn on the credit facility may be used for general corporate purposes.
As of March 31, 2020, $166.4 million of borrowings were outstanding on the revolving credit facility, $48.12021, $69.9 million of letters of credit and no cash borrowings were outstanding and the revolvingunder our $80.0 million secured credit facility had $35.3 million of availability.facility. We also had a separate unsecuredsecured letter of credit facility providing for up to $50.0$15.0 million of letters of credit as of March 31, 20202021 under which $47.5$13.6 million of had been issued as of that date.

Long-Term Leases

As of March 31, 2020,2021, we operated 306301 communities under long-term leases (239(235 operating leases and 6766 financing leases). The substantial majority of our lease arrangements are structured as master leases. Under a master lease, numerous communities are leased through an indivisible lease. We typically guarantee the performance and lease payment obligations of our subsidiary lessees under the master leases. Due to the nature of such master leases, it is difficult to restructure the composition of our

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leased portfolios or economic terms of the leases without the consent of the applicable landlord. In addition, an event of default related to an individual property or limited number of properties within a master lease portfolio may result in a default on the entire master lease portfolio.

The leases relating to these communities are generally fixed rate leases with annual escalators that are either fixed or based upon changes in the consumer price index or leased property revenue. We are responsible for all operating costs, including repairs, property taxes, and insurance. The lease terms generally provide for renewal or extension options from 5 to 20 years, and, in some instances, purchase options.

The community leases contain other customary terms, which may include assignment and change of control restrictions, maintenance and capital expenditure obligations, termination provisions, and financial covenants, such as those requiring us to maintain prescribed minimum liquidity, net worth, and stockholders' equity levels and lease coverage ratios, and not to exceed prescribed leverage ratios as further described below.ratios. In addition, our lease documents generally contain non-financial covenants, such as those requiring us to comply with Medicare or Medicaid provider requirements.requirements and maintain insurance coverage. Certain leases contain cure provisions, which generally allow us to post an additional lease security deposit if the required covenant is not met.

In addition, certain of our master leases and management agreements contain radius restrictions, which limit our ability to own, develop, or acquire new communities within a specified distance from certain existing communities covered by such agreements. These radius restrictions could negatively affect our ability to expand, develop, or acquire senior housing communities and operating companies.

For the three months ended March 31, 2020,2021, our cash lease payments for our operating and financing leases and operating leases were $18.4$53.9 million and $76.1$16.2 million, respectively. For the twelve months ending March 31, 2021,2022, we will be required to make $299.7 million and $65.4$268.2 million of cash lease payments in connection with our existing operating and financing leases respectively.(excluding minimum lease payments related to $9.7 million of operating lease obligations included within liabilities held for sale). Our capital expenditure plans for 20202021 include required minimum spend of approximately $17$18 million for capital expenditures under certain of our community leases. Additionally, we are required to spend an average of approximately $17$26 million per year for each of the following four years and approximately $33$17 million thereafter under the initial lease terms of such leases.

Debt and Lease Covenants

Certain of our debt and lease documents contain restrictions and financial covenants, such as those requiring us to maintain prescribed minimum liquidity, net worth, and stockholders' equity levels and debt service and lease coverage ratios, and requiring us not to exceed prescribed leverage ratios, in each case on a consolidated, portfolio-wide, multi-community, single-community, and/or entity basis. Net worth is generally calculated as stockholders' equity as calculated in accordance with GAAP, and in certain circumstances, reduced by intangible assets or liabilities or increased by deferred gains from sale-leaseback transactions and deferred entrance fee revenue. The debt service and lease coverage ratios are generally calculated as revenues less operating expenses, including an implied management fee and a reserve for capital expenditures, divided by the debt (principal and interest) or lease payments.payment. In addition, our debt and lease documents generally contain non-financial covenants, such as those requiring us to comply with Medicare or Medicaid provider requirements.requirements and maintain insurance coverage.



Our failure to comply with applicable covenants could constitute an event of default under the applicable debt or lease documents. Many of our debt and lease documents contain cross-default provisions so that a default under one of these instruments could cause a default under other debt and lease documents (including documents with other lenders and lessors).

Furthermore, our debt and leases are secured by our communities and, in certain cases, a guaranty by us and/or one or more of our subsidiaries. Therefore, if an event of default has occurred under any of our debt or lease documents, subject to cure provisions in certain instances, the respective lender or lessor would have the right to declare all the related outstanding amounts of indebtedness or cash lease obligations immediately due and payable, to foreclose on our mortgaged communities, to terminate our leasehold interests, to foreclose on other collateral securing the indebtedness and leases, to discontinue our operation of leased communities, and/or to pursue other remedies available to such lender or lessor. Further, an event of default could trigger cross-default provisions in our other debt and lease documents (including documents with other lenders or lessors). We cannot provide assurance that we would be able to pay the debt or lease obligations if they became due upon acceleration following an event of default.

As of March 31, 2020,2021, we are in compliance with the financial covenants of our debt agreements and long-term leases.


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Contractual Commitments

Significant ongoing commitments consist primarily of leases, debt, purchase commitments, and certain other long-term liabilities. For a summary and complete presentation and description of our ongoing commitments and contractual obligations, see the "Contractual Commitments" section of Management's Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 20192020 filed with the SEC on February 19, 2020. Except as discussed therein, there were25, 2021. There have been no other material changes outside the ordinary course of business in our contractual commitments during the three months ended March 31, 2020.2021.

Off-Balance Sheet Arrangements

As of March 31, 2020,2021, we do not have an interest in any off-balance sheet arrangements as defined in Item 303(a)(4) of Regulation S-K that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures, or capital resources that is material to investors.

Non-GAAP Financial Measures

This Quarterly Report on Form 10-Q contains the financial measures Adjusted EBITDA and Adjusted Free Cash Flow, which are not calculated in accordance with GAAP.U.S. generally accepted accounting principles ("GAAP"). Presentations of these non-GAAP financial measures are intended to aid investors in better understanding the factors and trends affecting our performance and liquidity. However, investors should not consider these non-GAAP financial measures as a substitute for financial measures determined in accordance with GAAP, including net income (loss), income (loss) from operations, or net cash provided by (used in) operating activities. We caution investors that amounts presented in accordance with our definitions of these non-GAAP financial measures may not be comparable to similar measures disclosed by other companies because not all companies calculate non-GAAP measures in the same manner. We urge investors to review the following reconciliations of these non-GAAP financial measures from the most comparable financial measures determined in accordance with GAAP.

Adjusted EBITDA

Adjusted EBITDA is a non-GAAP performance measure that we define as net income (loss) excluding: benefit/provision for income taxes, non-operating income/expense items, and depreciation and amortization; and further adjusted to exclude income/expense associated with non-cash, non-operational, transactional, cost reduction, or organizational restructuring items that management does not consider as part of our underlying core operating performance and that management believes impact the comparability of performance between periods. For the periods presented herein, such other items include non-cash impairment charges, gain/loss on facility lease termination and modification, operating lease expense adjustment, amortization of deferred gain, change in future service obligation, non-cash stock-based compensation expense, and transaction and organizational restructuring costs. Transaction costs include those directly related to acquisition, disposition, financing, and leasing activity, and stockholder relations advisory matters, and are primarily comprised of legal, finance, consulting, professional fees, and other third party costs. Organizational restructuring costs include those related to our efforts to reduce general and administrative expense and our senior leadership changes, including severance.

We believe that presentation of Adjusted EBITDA as a performance measure is useful to investors because (i) it is one of the metrics used by our management for budgeting and other planning purposes, to review our historic and prospective core operating performance, and to make day-to-day operating decisions; (ii) it provides an assessment of operational factors that management


can impact in the short-term, namely revenues and the controllable cost structure of the organization, by eliminating items related to our financing and capital structure and other items that management does not consider as part of our underlying core operating performance and that management believes impact the comparability of performance between periods; and (iii) we believe that this measure is used by research analysts and investors to evaluate our operating results and to value companies in our industry.

Adjusted EBITDA has material limitations as a performance measure, including: (i) excluded interest and income tax are necessary to operate our business under our current financing and capital structure; (ii) excluded depreciation, amortization, and impairment charges may represent the wear and tear and/or reduction in value of our communities, goodwill, and other assets and may be indicative of future needs for capital expenditures; and (iii) we may incur income/expense similar to those for which adjustments are made, such as gain/loss on sale of assets, facility lease termination and modification, or debt modification and extinguishment, non-cash stock-based compensation expense, and transaction and other costs, and such income/expense may significantly affect our operating results.


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The table below reconciles our Adjusted EBITDA from our net income (loss).
Three Months Ended
March 31,
(in thousands)20212020
Net income (loss)$(108,303)$369,497 
Provision (benefit) for income taxes752 (15,828)
Equity in (earnings) loss of unconsolidated ventures531 1,008 
Loss (gain) on debt modification and extinguishment, net— (19,181)
Loss (gain) on sale of assets, net(1,112)(372,839)
Other non-operating (income) loss(1,644)(2,662)
Interest expense48,607 56,360 
Interest income(421)(1,455)
Income (loss) from operations(61,590)14,900 
Depreciation and amortization83,891 90,738 
Asset impairment10,677 78,226 
Operating lease expense adjustment(4,664)(6,733)
Non-cash stock-based compensation expense4,783 5,957 
Transaction and organizational restructuring costs1,884 1,981 
Adjusted EBITDA(1)
$34,981 $185,069 
 Three Months Ended
March 31,
(in thousands)2020 2019
Net income (loss)$369,497
 $(42,606)
Provision (benefit) for income taxes(15,828) 679
Equity in (earnings) loss of unconsolidated ventures1,008
 526
Loss (gain) on debt modification and extinguishment, net(19,181) 67
Loss (gain) on sale of assets, net(372,839) 702
Other non-operating (income) loss(2,662) (2,988)
Interest expense56,360
 63,365
Interest income(1,455) (3,084)
Income (loss) from operations14,900
 16,661
Depreciation and amortization90,738
 96,888
Asset impairment78,226
 391
Loss (gain) on facility lease termination and modification, net
 209
Operating lease expense adjustment(6,733) (4,383)
Non-cash stock-based compensation expense5,957
 6,356
Transaction and organizational restructuring costs1,981
 461
Adjusted EBITDA (1)
$185,069
 $116,583

(1)     Adjusted EBITDA includes:
$10.7 million benefit for the three months ended March 31, 2021 of government grants and credits recognized in other operating income
$100.0 million benefit for the three months ended March 31, 2020 for the management agreement termination fee payment received from Healthpeak in connection with the sale of our ownership interest in the CCRC Venture

(1)Adjusted EBITDA for the three months ended March 31, 2019 includes a negative non-recurring net impact of $6.4 million from the application of the lease accounting standard effective January 1, 2019 and for the three months ended March 31, 2020, includes the $100.0 million management termination fee received from Healthpeak and COVID-19 expenses of $10.0 million.

Adjusted Free Cash Flow

Adjusted Free Cash Flow is a non-GAAP liquidity measure that we define as net cash provided by (used in) operating activities before: distributions from unconsolidated ventures from cumulative share of net earnings, changes in prepaid insurance premiums financed with notes payable, changes in operating lease liability for lease termination, and modification, cash paid/received for gain/loss on facility lease termination and modification, and lessor capital expenditure reimbursements under operating leases; plus: property insurance proceeds and proceeds from refundable entrance fees, net of refunds; less: non-development capital expenditures and payment of financing lease obligations. Non-development capital expenditures are comprised of corporate and community-level capital expenditures, including those related to maintenance, renovations, upgrades, and other major building infrastructure projects for our communities and is presented net of lessor reimbursements. Non-development capital expenditures do not include capital expenditures forfor: community expansions, and major community redevelopment and repositioning projects, and the development of new communities.

We believe that presentation of Adjusted Free Cash flowFlow as a liquidity measure is useful to investors because (i) it is one of the metrics used by our management for budgeting and other planning purposes, to review our historic and prospective sources of


operating liquidity, and to review our ability to service our outstanding indebtedness, pay dividends to stockholders, engage in share repurchases, and make capital expenditures, including development capital expenditures; (ii) it is used as a metric in our performance-based compensation programs; and (iii)(ii) it provides an indicator to management to determine if adjustments to current spending decisions are needed.

Adjusted Free Cash Flow has material limitations as a liquidity measure, including: (i) it does not represent cash available for dividends, share repurchases, or discretionary expenditures since certain non-discretionary expenditures, including mandatory debt principal payments, are not reflected in this measure; (ii) the cash portion of non-recurring charges related to gain/loss on facility lease termination and modification generally represent charges/gains that may significantly affect our liquidity; and (iii) the impact of timing of cash expenditures, including the timing of non-development capital expenditures, limits the usefulness of the measure for short-term comparisons.


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The table below reconciles our Adjusted Free Cash Flow from our net cash provided by (used in) operating activities.
Three Months Ended
March 31,
(in thousands)20212020
Net cash provided by (used in) operating activities$(23,857)$57,479 
Net cash provided by (used in) investing activities(3,806)(247,927)
Net cash provided by (used in) financing activities(35,562)347,250 
Net increase (decrease) in cash, cash equivalents, and restricted cash$(63,225)$156,802 
Net cash provided by (used in) operating activities$(23,857)$57,479 
Changes in prepaid insurance premiums financed with notes payable12,985 17,434 
Changes in assets and liabilities for lessor capital expenditure reimbursements under operating leases(7,563)(4,088)
Non-development capital expenditures, net(27,450)(60,556)
Payment of financing lease obligations(4,789)(5,087)
Adjusted Free Cash Flow(1)
$(50,674)$5,182 

(1)     Adjusted Free Cash Flow includes transaction and organizational restructuring costs of $1.9 million and $2.0 million for the three months ended March 31, 2021 and 2020, respectively. Additionally, Adjusted Free Cash Flow includes:
$1.7 million benefit for the three months ended March 31, 2021 from Provider Relief Funds and other government grants accepted
$100.0 million benefit for the three months ended March 31, 2020 for the management agreement termination fee payment received from Healthpeak in connection with the sale of our ownership interest in the CCRC Venture

 Three Months Ended
March 31,
(in thousands)2020 2019
Net cash provided by (used in) operating activities$57,479
 $(5,009)
Net cash provided by (used in) investing activities(247,927) (100,073)
Net cash provided by (used in) financing activities347,250
 (16,636)
Net increase (decrease) in cash, cash equivalents, and restricted cash$156,802
 $(121,718)
    
Net cash provided by (used in) operating activities$57,479
 $(5,009)
Distributions from unconsolidated ventures from cumulative share of net earnings
 (749)
Changes in prepaid insurance premiums financed with notes payable17,434
 18,842
Changes in assets and liabilities for lessor capital expenditure reimbursements under operating leases(4,088) 
Non-development capital expenditures, net(60,556) (54,602)
Payment of financing lease obligations(5,087) (5,453)
Adjusted Free Cash Flow (1)
$5,182
 $(46,971)

(1)Adjusted Free Cash Flow includes transaction and organizational restructuring costs of $2.0 million and $0.5 million for the three months ended March 31, 2020 and 2019, respectively, and for the three months ended March 31, 2020, includes the $100.0 million management termination fee received from Healthpeak and COVID-19 expenses of $10.0 million.

Item 3.  Quantitative and Qualitative Disclosures About Market Risk

We are subject to market risks from changes in interest rates charged on our credit facilities and other variable-rate indebtedness. The impact on earnings and the value of our long-term debt are subject to change as a result of movements in market rates and prices. As of March 31, 2020,2021, we had $2.3$2.4 billion of long-term fixed rate debt $1.4and $1.5 billion of long-term variable rate debt, and $166.4 million drawn on our variable rate secured credit facility. For the three months endeddebt. As of March 31, 2020,2021, our total fixed-rate debt and variable-rate debt outstanding including our secured credit facility had a weighted average interest rate of 4.30%3.6%.

In the normal course of business, we enter into certain interest rate cap agreements with major financial institutions to effectively manage our risk above certain interest rates on variable rate debt. As of March 31, 2020, $1.32021, $1.4 billion, or 34.0%35.6%, of our long-term debt is variable rate debt subject to interest rate cap agreements and $131.0$128.0 million, or 3.5%3.3%, of our long-term debt is variable rate debt not subject to any interest rate cap agreements. The $166.4 million drawn on our secured credit facility is variable rate debt not subject to any interest rate cap agreements. Our outstanding variable rate debt is indexed to LIBOR, and accordingly our annual interest expense related to variable rate debt is directly affected by movements in LIBOR. After consideration of hedging instruments currently in place, and including the impact of our variable rate secured credit facility, increases in LIBOR of 100, 200, and 500 basis points would have resulted in additional annual interest expense of $16.0$15.5 million, $31.9$30.9 million, and $61.2$66.3 million, respectively. Certain of the Company'sour variable debt instruments include springing provisions that obligate the Companyus to acquire additional interest rate caps in the event that LIBOR increases above certain levels, and the implementation of those provisions would result in additional mitigation of interest costs.



Item 4.  Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our management, under the supervision of and with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures (as such term is defined under Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended) as of the end of the period covered by this report. Based on such evaluation, our Chief Executive Officer and Chief Financial Officer each concluded that, as of March 31, 2020,2021, our disclosure controls and procedures were effective.


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Changes in Internal Control over Financial Reporting

There has not been any change in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarter ended March 31, 20202021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

PART II.  OTHER INFORMATION

Item 1.  Legal Proceedings

The information contained in Note 11 to the Condensed Consolidated Financial Statementscondensed consolidated financial statements contained in Part I, Item 1 of this Quarterly Report on Form 10-Q is incorporated herein by this reference.

Item 1A.  Risk Factors

The following risk factors add and modifyThere have been no material changes to the risk factors set forth in Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2019 filed with the SEC on February 19, 2020.

The COVID-19 pandemic, including the response efforts of federal, state, and local government authorities, businesses, individuals and us, is adversely impacting, and likely will continue to adversely impact our business, results of operations, cash flow, liquidity, and stock price, and such impacts may be material.

The United States broadly continues to experience the pandemic caused by coronavirus disease 2019 (“COVID-19”), which has significantly disrupted, and likely will continue to significantly disrupt for some period, our nation’s economy, the senior living industry, and our business. We expect that the pandemic, and the response efforts of federal, state, and local government authorities, businesses, individuals and us, likely will continue to adversely impact our business, results of operations, cash flow, and liquidity for the full-year 2020. We cannot predict with reasonable certainty the impacts that COVID-19 ultimately will have on our business, results of operations, cash flow, liquidity, and stock price, and such impacts may be material and persist for some time. Further, our preparation and response efforts may delay or negatively impact our strategic initiatives, including plans for future growth.

Due to the average age and prevalence of chronic medical conditions among our residents and patients, they generally are at disproportionately higher risk of hospitalization and adverse outcomes if they contract COVID-19. In addition, our community and healthcare associates may be at higher risk of contracting or spreading the disease due to the nature of the work environment when caring for residents and patients. Seeking to prevent the introduction of COVID-19 into our communities, and to help control further exposure to infections within communities, in March 2020 we began restricting visitors at all our communities to essential healthcare personnel and certain compassionate care situations, screening associates and permitted visitors, suspending group outings, modifying communal dining and programming to comply with social distancing guidelines and, in most cases, implementing in-room only dining and activities programming, requesting that residents refrain from leaving the community unless medically necessary, and requiring new residents and residents returning from a hospital or nursing home to isolate in their apartment for fourteen days. Upon confirmation of positive COVID-19 exposure at a community, we follow government guidance regarding minimizing further exposure, including associates’ adhering to personal protection protocols, restricting new resident admissions, and in some cases isolating residents. Due to the vulnerable nature of our residents, we expect many of these restrictions will continue at our communities for some time, even as federal, state, and local stay-at-home and social distancing orders and recommendations are relaxed. Notwithstanding these restrictions and our other response efforts, we have had, and likely will continue to have, viral introduction to, and transmission within, certain of our communities due to the easily transmissible nature of COVID-19. We have commenced a resident and associate testing program, which will be undertaken at substantially all our communities using a phased approach over the near term, due to the apparent ability of asymptomatic individuals to transmit the virus. Such testing may uncover presence of the virus where otherwise not suspected, which could result in additional temporary


restrictions on move-ins at affected communities, increased need for isolating asymptomatic residents, increased use of personal protection protocols by our associates, and increased labor costs.

The pandemic and related infection prevention and control protocols within senior living communities have significantly disrupted demand for senior living communities and the sales process, which typically includes in-person prospective resident visits at communities. We believe potential residents and their families are more cautious regarding moving into senior living communities while the pandemic continues, and such caution may persist for some time. Our efforts to adapt our sales and marketing efforts to meet demand may not be successful. We cannot predict with reasonable certainty whether or when demand for senior living communities will return to pre-COVID-19 levels or the extent to which the pandemic’s effect on demand may adversely affect the amount of resident fees we are able to collect from our residents.

The pandemic and our response efforts began to adversely impact our occupancy and resident fee revenue during the three months ended March 31, 2020, primarily during the second half of March as new resident leads, visits (including virtual visits), and move-in activity declined significantly compared to typical levels. This trend continued through April 2020, resulting in our consolidated senior housing occupancy decreasing from 82.2% as of March 31, 2020 to 80.0% as of April 30, 2020. Our home health average daily census also began to decrease in March 2020 as referrals declined significantly due to suspension of elective medical procedures and discharges increasing as a result of stay-at-home orders and recommendations, resulting in home health census of 13,306 patients as of March 31, 2020. We expect further deterioration of our resident fee revenue resulting from fewer move-ins and resident attrition inherent in our business, which may increase due to the impacts of COVID-19.

During the three months ended March 31, 2020, we incurred $10.0 million of incremental facility operating expense to prepare for and respond to the pandemic, including costs for acquisition of additional PPE, medical equipment, and cleaning and disposable food service supplies, enhanced cleaning and environmental sanitation costs, and increased labor expense. Such costs have escalated following March 31, 2020, and we expect such costs to further include increased workers compensation expense, health plan expense, insurance premiums and retention, and consulting and professional services costs, as well as costs for COVID-19 testing of residents and associates where not otherwise covered by government payor or third-party insurance sources. We are not able to reasonably predict the total amount of costs we will incur related to the pandemic, and such costs are likely to be substantial. We have taken, and may take in future periods, significant impairment charges related to COVID-19 due to lower than expected operating performance at communities.

We continue to seek opportunities to enhance and preserve our liquidity, including through reducing expenses and elective capital expenditures, continuing to evaluate our financing structure and the state of debt markets, and seeking further government-sponsored financial relief related to the COVID-19 pandemic. As of March 31, 2020, our remaining 2020 and 2021 maturities are $69.7 million and $333.1 million, respectively, and we have commenced efforts to refinance those and other maturities with non-recourse mortgage debt. There is no assurance that debt financing will continue to be available on terms consistent with our expectations or at all, or that our efforts will be successful in seeking further government-sponsored financial relief or regarding the terms and conditions of any such relief.

The pandemic has also caused substantial volatility in the market prices and trading volumes in the equity markets, including our stock. Our stock price and trading volume may continue to be subject to wide fluctuations as a result of the pandemic, and may decline in the future.

The ultimate impacts of COVID-19 on our business, results of operations, cash flow, liquidity, and stock price will depend on many factors, some of which cannot be foreseen, including the duration, severity, and geographic concentrations of the pandemic and any resurgence of the disease; the impact of COVID-19 on the nation’s economy and debt and equity markets and the local economies in our markets; the development and availability of COVID-19 infection and antibody testing, therapeutic agents, and vaccines and the prioritization of such resources among businesses and demographic groups; government financial and regulatory relief efforts that may become available to business and individuals; perceptions regarding the safety of senior living communities during and after the pandemic; changes in demand for senior living communities and our ability to adapt our sales and marketing efforts to meet that demand; the impact of COVID-19 on our residents’ and their families’ ability to afford our resident fees, including due to changes in unemployment rates, consumer confidence, and equity markets caused by COVID-19; changes in the acuity levels of our new residents; the disproportionate impact of COVID-19 on seniors generally and those residing in our communities; the duration and costs of our preparation and response efforts, including increased equipment, supplies, labor, litigation, and other expenses; the impact of COVID-19 on our ability to complete financings, refinancings, or other transactions (including dispositions) or to generate sufficient cash flow to cover required interest and lease payments and to satisfy financial and other covenants in our debt and lease documents; increased regulatory requirements and enforcement actions resulting from COVID-19, including those that may limit our collection efforts for delinquent accounts; and the frequency and magnitude of legal actions and liability claims that may arise due to COVID-19 or our response efforts.



Significant legal actions and liability claims against us could subject us to increased operating costs and substantial uninsured liabilities, which may adversely affect our financial condition and results of operations.
We have been and are currently involved in litigation and claims incidental to the conduct of our business, which we believe are generally comparable to other companies in the senior living and healthcare industries, including, but not limited to, putative class action claims from time to time regarding staffing at our communities and compliance with consumer protection laws and the Americans with Disabilities Act. Certain claims and lawsuits allege large damage amounts and may require significant costs to defend and resolve. As a result, we maintain general liability, professional liability, and other insurance policies in amounts and with coverage and deductibles we believe are appropriate, based on the nature and risks of our business, historical experience, availability, and industry standards. Our current policies provide for deductibles for each claim and contain various exclusions from coverage. Accordingly, we are, in effect, self-insured for claims that are less than the deductible amounts and for claims or portions of claims that are not covered by such policies and/or exceed the policy limits. If we experience a greater number of losses than we anticipate, or if certain claims are not covered by insurance, our results of operations and financial condition could be adversely affected.
The senior living and healthcare services businesses entail an inherent risk of liability, particularly given the demographics of our residents and patients, including age and health, and the services we provide. In recent years, we, as well as other participants in our industry, have been subject to an increasing number of claims and lawsuits alleging that our services have resulted in resident injury or other adverse effects. Many of these lawsuits involve large damage claims and significant legal costs. The frequency and magnitude of such alleged claims and legal costs may increase due to the COVID-19 pandemic or our response efforts. Many states continue to consider tort reform and how it will apply to the senior living industry. We may continue to be faced with the threat of large jury verdicts in jurisdictions that do not find favor with large senior living or healthcare providers. There can be no guarantee that we will not have any claims that exceed our policy limits in the future, which could subject us to substantial uninsured liabilities.
If a successful claim is made against us and it is not covered by our insurance or exceeds the policy limits, our financial condition and results of operations could be materially and adversely affected. In some states, state law may prohibit or limit insurance coverage for the risk of punitive damages arising from professional liability and general liability claims and/or litigation. As a result, we may be liable for punitive damage awards in these states that either are not covered or are in excess of our insurance policy limits. Also, our insurance policies' deductibles, or self-insured retention, are accrued based on an actuarial projection of future liabilities. If these projections are inaccurate and if there is an unexpectedly large number of successful claims that result in liabilities in excess of our accrued reserves, our operating results could be negatively affected. Claims against us, regardless of their merit or eventual outcome, also could have a material adverse effect on our ability to attract residents or expand our business and could require our management to devote time to matters unrelated to the day-to-day operation of our business. We also have to renew our policies every year and negotiate terms for coverage, exposing us to the volatility of the insurance markets, including the possibility of rate increases and changes in coverage and other terms. There can be no assurance that we will be able to obtain liability insurance in the future or, if available, that such coverage will be available on acceptable terms.
Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds

(a)Not applicable.
(b)Not applicable.
(c)The following table contains information regarding purchases of our common stock made during the quarter ended March 31, 2020 by or on behalf of the Company or any ''affiliated purchaser,'' as defined by Rule 10b-18(a)(3) of the Exchange Act:
Period
Total
Number of
Shares
Purchased
(1)
 Average
Price Paid
per Share
 Total Number of
Shares Purchased as
Part of Publicly
Announced Plans
or Programs
 
Approximate Dollar Value of
Shares that May Yet Be
Purchased Under the
Plans or Programs ($ in thousands)
(2)
1/1/2020 - 1/31/2020620,353
 $6.86
 603,819
 $58,006
2/1/2020 - 2/29/20201,367,591
 6.43
 773,579
 53,007
3/1/2020 - 3/31/20201,685,370
 5.33
 1,685,370
 44,026
Total3,673,314
 $5.99
 3,062,768
  
(a)Not applicable.

(b)Not applicable.

(c)The following table contains information regarding purchases of our common stock made during the quarter ended March 31, 2021 by or on behalf of the Company or any ''affiliated purchaser,'' as defined by Rule 10b-18(a)(3) of the Exchange Act:

(1)Consists of 610,546 shares withheld to satisfy tax liabilities due upon the vesting of restricted stock during January (16,534 shares) and February 2020 (594,012 shares) and 3,062,768 shares purchased in open market transactions pursuant to the publicly announced repurchase program summarized in footnote (2) below. The average price paid per share for such share withholding is based on the closing price per share on the vesting date of the restricted stock or, if such date is not a trading day, the trading day immediately prior to such vesting date.
(2)On November 1, 2016, the Company announced that its Board of Directors had approved a share repurchase program that authorizes the Company to purchase up to $100.0 million in the aggregate of its common stock. The share repurchase program is intended to be implemented through purchases made from time to time using a variety of methods, which may include open market purchases, privately negotiated transactions or block trades, or by any combination of such methods, in accordance with applicable insider trading and other securities laws and regulations. The size, scope and timing of any purchases will be based on business, market and other conditions and factors, including price, regulatory and contractual requirements, and capital availability. The repurchase program does not obligate the Company to acquire any particular amount of common stock and the program may be suspended, modified or discontinued at any time at the Company's discretion without prior notice. Shares of stock repurchased under the program will be held as treasury shares. As of March 31, 2020, $44.0 million remained available under the repurchase program.

Period
Total
Number of
Shares
Purchased
(1)
Average
Price Paid
per Share
Total Number of
Shares Purchased as
Part of Publicly
Announced Plans
or Programs
Approximate Dollar Value of
Shares that May Yet Be
Purchased Under the
Plans or Programs ($ in thousands)
(2)
1/1/2021 - 1/31/20212,442 $5.29 — $44,026 
2/1/2021 - 2/28/2021741,479 5.82 — 44,026 
3/1/2021 - 3/31/2021— — — 44,026 
Total743,921 $5.82 — 

Item 5.  Other Information(1)Consists entirely of shares withheld to satisfy tax liabilities due upon the vesting of restricted stock and restricted stock units. The average price paid per share for such share withholding is based on the closing price per share on the vesting date of the restricted stock and restricted stock units or, if such date is not a trading day, the trading day immediately prior to such vesting date.

There have been no material changes to the procedures by which stockholders may recommend nominees to the Company’s(2)On November 1, 2016, we announced that our Board of Directors as describedhad approved a share repurchase program that authorizes us to purchase up to $100.0 million in the Company’s definitive proxy statement filedaggregate of our common stock. The share repurchase program is intended to be implemented through purchases made from time to time using a variety of methods, which may include open market purchases, privately negotiated transactions or block trades, or by any combination of such methods, in accordance with applicable insider trading and other securities laws and regulations. The size, scope and timing of any purchases will be based on business, market and other conditions and factors, including price, regulatory and contractual requirements, and capital availability. The repurchase program does not obligate us to acquire any particular amount of common stock and the SEC on September 18, 2019 (the "2019 Proxy Statement"). Whileprogram may be suspended, modified or discontinued at any time at our discretion without prior notice. Shares of stock repurchased under the Company has not changed such procedures, on April 21, 2020 the Company announced that the Board of Directors has determined that the Company’s 2020 annual meeting of stockholders (the "Annual Meeting")program will be held on Tuesday, June 30, 2020. Because the Annual Meeting will be held more than 30 days from the anniversary dateas treasury shares. As of the Company’s 2019 annual meeting of stockholders, the deadlines set forth in the 2019 Proxy Statement for stockholder proposals and director nominations for consideration at the Annual Meeting no longer apply. The new deadline was the close of business on May 1, 2020 (which the Company determined to be a reasonable time before it expects to begin to print and distribute its proxy materials prior to the Annual Meeting) for proposals and director nominations of stockholders intended to be included in the Company’s proxy statement and form of proxy for the Annual Meeting pursuant to Rule 14a-8March 31, 2021, $44.0 million remained available under the Exchange Act or the proxy access provisions of the Company’s Amended and Restated Bylaws, and proposals and director nominations of stockholders intended to be considered at the Annual Meeting other than by means of inclusion in the Company’s proxy statement and form of proxy card. In addition to complying with this deadline, any stockholder proposals and nominations must comply with all applicable SEC rules, including Rule 14a-8, and the requirements set forth in the Company’s Amended and Restated Bylaws and applicable law.repurchase program.


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Item 6.  Exhibits

Exhibit No.Description
2.1Description 001-32641)).*
3.1
3.1
3.2
4.1
4.2
10.1
10.1
10.2
10.3
10.4
10.5
10.631.1
10.7
31.1
31.2
32
101.SCHInline XBRL Taxonomy Extension Schema Document.
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.
101.LABInline XBRL Taxonomy Extension Label Linkbase Document.
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.
104The cover page from the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2020,2021, formatted in Inline XBRL (included in Exhibit 101).
*Schedules and exhibits have been omitted pursuant to Item 601 of Regulation S-K. The Company hereby undertakes to furnish supplementally a copy of any of the omitted schedules and exhibits upon request by the Securities and Exchange Commission.


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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

BROOKDALE SENIOR LIVING INC.
(Registrant)
By:/s/ Steven E. Swain
Name:Steven E. Swain
Title:
Executive Vice President and Chief Financial Officer

(Principal Financial Officer)
Date:May 6, 20207, 2021












































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