UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


 

FORM 10-Q

 


 

(Mark One)

 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the quarterly period ended March 31,June 30, 2014

 

OR

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from            to            

 

Commission FileNumber001-34221

 


The Providence Service Corporation

(Exact name of registrant as specified in its charter)

 


   

Delaware

 

86-0845127

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification No.)

 

   

64 East Broadway Blvd.,

Tucson, Arizona

 

85701

(Address of principal executive offices)

 

(Zip Code)

 

(520) 747-6600

(Registrant’s telephone number, including area code)

 

 


 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    ☒  Yes    ☐  No


 

          Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). ☒  Yes   ☐   No

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer”, “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

 

 

 

Large accelerated filer ☐

Accelerated filer ☒

 

 

Non-accelerated filer ☐(Do   (Do not check if a smaller reporting company)

Smaller reporting company ☐

 

 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    ☐  Yes    ☒  No

 

As of May 6,August 5, 2014, there were outstanding 13,961,93214,829,890 shares (excluding treasury shares of 973,564)1,013,519) of the registrant’s Common Stock, $0.001 par value per share.

 

 

 

TABLE OF CONTENTS

 

 

Page

  

PART I—FINANCIAL INFORMATION

 
   

Item 1.

Financial Statements

  3

Condensed Consolidated Balance Sheets – March 31, 2014 (unaudited) and December 31, 2013

  3

Unaudited Condensed Consolidated Statements of Income – Three months ended March 31, 2014 and 2013

  4
   
 

Condensed Consolidated Balance Sheets – June 30, 2014 (unaudited) and December 31, 2013

  4

Unaudited Condensed Consolidated Statements of Comprehensive Income – Three and six months ended March 31,June 30, 2014 and 2013

  5
   
 Unaudited Condensed Consolidated Statements of Comprehensive Income – Three and six months ended June 30, 2014 and 2013 6

Unaudited Condensed Consolidated Statements of Cash Flows – Three and six months ended March 31,June 30, 2014 and 2013

  6

Notes to Unaudited Condensed Consolidated Financial Statements – March 31, 2014

  7
   

Notes to Unaudited Condensed Consolidated Financial Statements – June 30, 2014

  8

Item 2.

Management’s Discussion and Analysis of Financial Condition and Results of Operations

  12

  22
   

Item 3.

Quantitative and Qualitative Disclosures About Market Risk

  22

  39
   

Item 4.

Controls and Procedures

  22

  40
  

PART II—OTHER INFORMATION

  41
 
   

Item 1A.

Risk Factors

 23  41
   

Item 2.

Unregistered Sales of Equity Securities and Use of Proceeds

  24

  42
   

Item 6.

Exhibits

 25  42

 

 

 

PART I—FINANCIAL INFORMATION

 

Item 1.

Financial Statements.

 

The Providence Service Corporation

Condensed Consolidated Balance Sheets

(in thousands except share and per share data)

 

 

March 31,

  

December 31,

  

June 30,

  

December 31,

 
 

2014

  

2013

  

2014

  

2013

 

Assets

 

(Unaudited)

      

(Unaudited)

     

Current assets:

                

Cash and cash equivalents

 $105,840  $98,995  $123,000  $98,995 

Accounts receivable, net of allowance of$3.9 million in 2014 and $4.2 million in 2013

  100,275   88,315 

Accounts receivable, net of allowance of$5.4 million in 2014 and $4.2 million in 2013

  134,973   88,315 

Other receivables

  5,624   6,607   6,120   6,607 

Prepaid expenses and other

  8,560   11,831   29,737   11,831 

Restricted cash

  2,883   3,772   4,609   3,772 

Deferred tax assets

  2,932   2,152   460   2,152 

Total current assets

  226,114   211,672   298,899   211,672 

Property and equipment, net

  33,321   32,709   45,582   32,709 

Goodwill

  113,154   113,263   175,521   113,263 

Intangible assets, net

  41,831   43,476   112,304   43,476 

Other assets

  8,869   11,681   15,025   11,681 

Restricted cash, less current portion

  11,433   11,957   15,658   11,957 

Total assets

 $434,722  $424,758  $662,989  $424,758 

Liabilities and stockholders' equity

                

Current liabilities:

                

Current portion of long-term obligations

 $49,000  $48,250  $2,250  $48,250 

Accounts payable

  5,314   3,904   39,120   3,904 

Accrued expenses

  59,916   52,484   81,376   52,484 

Accrued transportation costs

  54,864   54,962   68,516   54,962 

Deferred revenue

  3,818   3,687   14,239   3,687 

Reinsurance liability reserve

  7,694   10,778   14,592   10,778 

Total current liabilities

  180,606   174,065   220,093   174,065 

Long-term obligations, less current portion

  74,500   75,250   189,350   75,250 

Other long-term liabilities

  13,313   15,359   66,351   15,359 

Deferred tax liabilities

  8,894   9,447   10,404   9,447 

Total liabilities

  277,313   274,121   486,198   274,121 

Commitments and contingencies (Note 8)

        

Commitments and contingencies (Note 14)

        

Stockholders' equity

                

Common stock: Authorized 40,000,000 shares; $0.001 parvalue; 14,556,544 and 14,477,312 issued and outstanding(including treasury shares)

  15   14 

Common stock: Authorized 40,000,000 shares; $0.001 parvalue; 15,838,742 and 14,477,312 issued and outstanding(including treasury shares)

  15   14 

Additional paid-in capital

  195,581   194,363   214,195   194,363 

Accumulated deficit

  (27,354)  (33,641)  (20,682)  (33,641)

Accumulated other comprehensive loss, net of tax

  (1,683)  (1,419)

Treasury shares, at cost, 973,564 and 956,442 shares

  (16,111)  (15,641)

Accumulated other comprehensive income (loss), net of tax

  959   (1,419)

Treasury shares, at cost, 1,013,519 and 956,442 shares

  (17,663)  (15,641)

Total Providence stockholders' equity

  150,448   143,676   176,824   143,676 

Non-controlling interest

  6,961   6,961   (33)  6,961 

Total stockholders' equity

  157,409   150,637   176,791   150,637 

Total liabilities and stockholders' equity

 $434,722  $424,758  $662,989  $424,758 

 

See accompanying notes to unaudited condensed consolidated financial statements

 

 

 

The Providence Service Corporation

Unaudited Condensed Consolidated Statements of Income

(in thousands except share and per share data)

 

 

Three months ended

  

Three months ended

  

Six months ended

 
 

March 31,

  

June 30,

  

June 30,

 
 

2014

  

2013

  

2014

  

2013

  

2014

  

2013

 

Revenues:

                        

Non-emergency transportation services

 $198,077  $193,133  $216,296  $197,883  $414,373  $391,016 

Human services

  91,326   88,354   98,822   89,754   190,148   178,108 

Workforce development services

  28,835   -   28,835   - 

Total revenues

  289,403   281,487   343,953   287,637   633,356   569,124 
                        

Operating expenses:

                        

Cost of non-emergency transportation services

  175,230   176,684   196,397   182,931   371,627   359,615 

Client service expense

  84,748   75,517   88,364   76,296   173,112   151,813 

Workforce development service expense

  24,423   -   24,423   - 

General and administrative expense

  13,617   12,452   16,163   12,731   29,780   25,183 

Depreciation and amortization

  3,728   3,729   5,143   3,734   8,871   7,464 

Asset impairment charge

  -   492   -   492 
                

Total operating expenses

  277,323   268,382   330,490   276,184   607,813   544,567 
                

Operating income

  12,080   13,105   13,463   11,453   25,543   24,557 
                        

Other expense:

                        

Interest expense, net

  1,585   1,751   1,261   1,689   2,846   3,439 
                

Income before income taxes

  10,495   11,354   12,202   9,764   22,697   21,118 
                

Provision for income taxes

  4,208   4,676   5,530   3,888   9,738   8,564 
                

Net income

 $6,287  $6,678  $6,672  $5,876  $12,959  $12,554 
                        

Earnings per common share:

                        

Basic

 $0.45  $0.51  $0.47  $0.44  $0.93  $0.95 

Diluted

 $0.44  $0.49  $0.46  $0.43  $0.91  $0.91 
                        

Weighted-average number of commonshares outstanding:

                        

Basic

  13,801,456   13,148,717   14,171,013   13,403,985   14,006,944   13,277,285 

Diluted

  15,257,577   14,507,367   14,453,964   13,680,911   14,306,898   14,912,861 

 

See accompanying notes to unaudited condensed consolidated financial statements

 

 

 

The Providence Service Corporation

Unaudited Condensed Consolidated Statements of Comprehensive Income

(in thousands)

 

 

Three months ended

  

Three months ended

  

Six months ended

 
 

March 31,

  

June 30,

  

June 30,

 
 

2014

  

2013

  

2014

  

2013

  

2014

  

2013

 
                        

Net income

 $6,287  $6,678  $6,672  $5,876  $12,959  $12,554 

Other comprehensive loss:

                        

Foreign currency translation adjustments

  (264)  (160)  2,642   (255)  2,378   (415)

Comprehensive income

 $6,023  $6,518  $9,314  $5,621  $15,337  $12,139 

 

See accompanying notes to unaudited condensed consolidated financial statements

 

 

 

The Providence Service Corporation

Unaudited Condensed Consolidated Statements of Cash Flows

(in thousands)

 

 

Three months ended March 31,

  

Six months ended June 30,

 
 

2014

  

2013

  

2014

  

2013

 

Operating activities

                

Net income

 $6,287  $6,678  $12,959  $12,554 

Adjustments to reconcile net income to net cashprovided by operating activities:

                

Depreciation

  2,103   1,934   4,908   3,873 

Amortization

  1,625   1,795   3,963   3,591 

Provision for doubtful accounts

  557   558   1,089   1,608 

Stock based compensation

  408   918   1,400   1,745 

Deferred income taxes

  (1,333)  (21)  207   2,194 

Amortization of deferred financing costs

  214   264   410   523 

Excess tax benefit upon exercise of stock options

  (323)  (158)  (2,346)  (640)

Asset impairment charge

  -   492 

Other non-cash charges

  35   22   (40)  85 

Changes in operating assets and liabilities:

                

Accounts receivable

  (12,534)  8,905   (21,736)  1,856 

Other receivables

  984   10   487   (5)

Restricted cash

  (111)  (410)  205   (102)

Prepaid expenses and other

  6,049   (287)  (4,544)  (10,864)

Reinsurance liability reserve

  (1,950)  (1,948)  4,648   4,718 

Accounts payable and accrued expenses

  8,862   11,349   7,172   15,718 

Accrued transportation costs

  (98)  (2,059)  13,554   (5,575)

Deferred revenue

  131   2,322   (52)  (1,661)

Other long-term liabilities

  (3,060)  (71)  (4,009)  (33)

Net cash provided by operating activities

  7,846   29,801   18,275   30,077 

Investing activities

                

Acquisition of businesses, net of cash acquired

  (59,666)  - 

Purchase of property and equipment

  (2,723)  (1,438)  (8,267)  (3,494)

Net increase (decrease) in short-term investments

  (5)  (8)

Net increase in short-term investments

  (9)  (16)

Restricted cash for reinsured claims losses

  1,525   46   (4,744)  (8,550)

Net cash used in investing activities

  (1,203)  (1,400)  (72,686)  (12,060)

Financing activities

                

Repurchase of common stock, for treasury

  (470)  (384)  (501)  (454)

Proceeds from common stock issued pursuant to stockoption exercise

  506   1,878   9,150   6,649 

Excess tax benefit upon exercise of stock options

  323   158   2,346   640 

Proceeds from long-term debt

  115,000   - 

Repayment of long-term debt

  -   (2,750)  (47,500)  (6,500)

Capital lease payments

  (2)  (3)

Net cash provided by (used in) financing activities

  357   (1,101)

Debt financing costs

  (700)  - 

Capital lease payments and other

  (8)  (5)

Net cash provided by financing activities

  77,787   330 

Effect of exchange rate changes on cash

  (155)  (83)  629   (236)

Net change in cash

  6,845   27,217   24,005   18,111 

Cash at beginning of period

  98,995   55,863   98,995   55,863 

Cash at end of period

 $105,840  $83,080  $123,000  $73,974 
                

Supplemental cash flow information:

                

Cash paid for interest

 $619  $732  $2,783  $2,994 

Cash paid for income taxes

 $2,216  $1,770  $12,742  $10,046 

 

See accompanying notes to unaudited condensed consolidated financial statements

 

 

 

The Providence Service Corporation

Notes to Unaudited Condensed Consolidated Financial Statements

March 31,June 30, 2014

 

(in thousands except share and per share data)

 

 

1. Basis of Presentation, and Description of Business, Significant Accounting Policies and Pending Accounting Pronouncements

 

Basis of Presentation

 

The accompanying unaudited condensed consolidated financial statements (the “consolidated financial statements”) include the accounts of The Providence Service Corporation (“the Company,” “our,” “we” and “us”) and its wholly-owned subsidiaries.subsidiaries, including Ingeus Limited and its wholly-owned subsidiaries (collectively, “Ingeus”) which were acquired on May 30, 2014.

 

The Company’s consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States (“GAAP”) for interim financial information, and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In the opinion of management, all adjustments (consisting of recurring accruals) considered necessary for fair presentation have been included. In order to conform to the current year presentation, prior year amounts have been reclassified to show human services revenues as one line item, and interest expense and interest income as interest expense, net. Additionally, prior year management fee receivables have been included in other receivables for comparable presentation purposes.

 

The Company has made a number of estimates relating to the reporting of assets and liabilities, revenues and expenses and the disclosure of contingent assets and liabilities to prepare these consolidated financial statements in conformity with GAAP. Actual results could differ from those estimates. Operating results for the three and six months ended March 31,June 30, 2014 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2014. Management has evaluated events and transactions that occurred after the balance sheet date and through the date these consolidated financial statements were issued, and considered the effect of such events in the preparation of these consolidated financial statements.

 

The consolidated balance sheet at December 31, 2013 has been derived from the audited financial statements at that date but does not include all of the information and footnotes required by GAAP for complete financial statements. The consolidated financial statements contained herein should be read in conjunction with the audited financial statements and notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2013.

 

Description of Business

 

The Company provides and manages primarily government sponsored human services and non-emergency transportation, human and workforce development services. TheAs a result of the Ingeus acquisition, the Company operates in twothree segments, Human Services and Non-Emergency Transportation Services (“NET Services”). In our, Human Services segment, our counselors, social workers and behavioral health professionals work with clients who are eligible for government assistance due to income level, emotional/educational disabilities or court order. We provide human services primarily in the client’s home or community.Workforce Development Services (“WD Services”). The NET Services segment manages transportation networks and arranges for client transportation to health care related facilities and services for state or regional Medicaid agencies, managed care organizations (“MCOs”) and commercial insurers. In our Human Services segment, our counselors, social workers and behavioral health professionals work with clients, primarily in the client’s home or community, who are eligible for government assistance due to income level, emotional/educational disabilities or court order. The WD Services segment provides outsourced employability programs. As of March 31,ofJune30, 2014, the Company operated in 4441 states and the District of Columbia in the United States, and in three provinces11 other countries.


Significant Accounting Policies

Foreign currency translation

Local currencies generally are considered the functional currencies outside the United States. Assets and liabilities for operations in Canada.local-currency environments are translated at month-end exchange rates ofthe period reported. Income and expense items are translated at the average exchange rate for each applicable month. Cumulative translation adjustments are recorded as a component of accumulated other comprehensive income (loss) in stockholders’ equity.

Pending Accounting Pronouncements

In May 2014, the FASB issued Accounting Standards Update (“ASU”) No. 2014-09,Revenue from Contracts with Customers: Topic 606 (“ASU 2014-09”). This ASU will supersede the revenue recognition requirements in Topic 605,Revenue Recognition, and most industry-specific guidance. The core principle of the guidance is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. To achieve that core principle, an entity should apply the following steps:

Step 1: Identify the contract(s) with a customer.

Step 2: Identify the performance obligations in the contract.
Step 3: Determine the transaction price.
Step 4: Allocate the transaction price to the performance obligations in the contract.
Step 5: Recognize revenue when (or as) the entity satisfies a performance obligation.

For a publicly held entity, this ASU is effective for annual reporting periods beginning after December 15, 2016, including interim periods within that reporting period. Early application is not permitted.The Company is currently evaluating the impact ASU 2014-09 will have on its consolidated financial statements.

 

2. Concentration of Credit Risk

 

Contracts with governmental agencies, and other entities that contract with governmental agencies, accounted for approximately 78.5%79.0% and 81.0%80.3% of the Company’s revenue for the threesix months ended March 31,June 30, 2014 and 2013, respectively. The contracts are subject to possible statutory and regulatory changes, rate adjustments, administrative rulings, rate freezes and funding reductions.

 

 

 

3. Restricted Cash

The Company had $20,267 and $15,729 of restricted cash at June 30, 2014 and December 31, 2013, respectively, as follows (in thousands):

  

June 30,

  

December 31,

 
  

2014

  

2013

 

Collateral for letters of credit - Contractual obligations

 $-  $243 

Contractual obligations

  634   839 

Subtotal restricted cash for contractual obligations

  634   1,082 
         

Collateral for letters of credit - Reinsured claims losses

  3,033   3,033 

Escrow/Trust - Reinsured claims losses

  16,600   11,614 

Subtotal restricted cash for reinsured claims losses

  19,633   14,647 
         

Total restricted cash

  20,267   15,729 
         

Less current portion

  4,609   3,772 
         
  $15,658  $11,957 

Of the restricted cash amount at June 30, 2014 and December 31, 2013:

$243 at December 31, 2013 served as collateral for irrevocable standby letters of credit that provide financial assurance that the Company will fulfill certain contractual obligations;

$634 and $839, respectively, was held to fund the Company’s obligations under arrangements with various governmental agencies through the correctional services business;

$3,033 in both periods served as collateral for irrevocable standby letters of credit to secure any reinsured claims losses under the Company’s reinsurance program;

of the remaining $16,600 and $11,614: 

o

$2,800 and $3,070, respectively, was restricted and held in trust for historical reinsurance claims losses under the Company’s general and professional liability reinsurance program;

o

$619 and $732, respectively, was restricted under our historical auto liability program; and

o

$13,182 and $7,812, was restricted and held in a trust at June 30, 2014 and December 31, 2013, respectively, for reinsurance claims losses under the Company’s workers’ compensation, general and professional liability and auto liability reinsurance programs.


4.Prepaid Expenses and Other

Prepaid expenses and other were comprised of the following:

  

June 30,

  

December 31,

 
  

2014

  

2013

 

Prepaid insurance

 $9,766  $4,409 

Prepaid rent

  3,838   1,685 

Prepaid taxes

  6,341   1,426 

Prepaid compensation

  1,962   105 

Prepaid maintenance agreements and copier leases

  1,492   862 

Prepaid bus tokens and passes

  1,205   1,367 

Interest receivable - certificates of deposit

  513   503 

Other

  4,620   1,474 
         

Total prepaid expenses and other

 $29,737  $11,831 

5.    Property and Equipment

Property and equipment consisted of the following:

  

Estimated

         
  

Useful

  

June 30,

  

December 31,

 
  

Life (years)

  

2014

  

2013

 

Land

  --  $1,911  $1,911 

Buildings

 

39

   11,821   11,629 

Leasehold improvements

 

Shorter of 7 years

or lease term

   12,466   6,528 

Furniture and fixtures

 

7

   5,949   3,963 

Automobiles

 

5

   3,312   2,732 

Computer and telecom equipment

 

3-5

   28,959   25,138 

Software

 

3

   14,032   12,333 

Construction in progress

  --   3,824   1,816 
       82,274   66,050 

Less accumulated depreciation

      36,692   33,341 
      $45,582  $32,709 

Depreciation expense was $4,908 and $3,873 for the six months ended June 30, 2014 and 2013, respectively.


6.Goodwill and Intangibles

Goodwill

Changes in goodwill were as follows:

  

Human

          

Consolidated

 
  

Services

  

NET Services

  

WD Services

  

Total

 

Balances at December 31, 2013

                

Goodwill

 $79,241  $191,215  $-  $270,456 

Accumulated impairment losses

  (61,193)  (96,000)  -   (157,193)
   18,048   95,215   -   113,263 
                 

Ingeus acquisition

  -   -   60,247   60,247 

Other acquisitions

  1,122   -   -   1,122 

Effect of foreign currency translation

  5   -   884   889 

Balances at June 30, 2014

                

Goodwill

  80,368   191,215   61,131   332,714 

Accumulated impairment losses

  (61,193)  (96,000)  -   (157,193)
  $19,175  $95,215  $61,131  $175,521 

During the quarter ended June 30, 2013, the not-for-profit entities managed by Rio Grande Management Company, L.L.C. (“Rio”), a wholly-owned subsidiary of the Company, were notified of the termination of funding for certain of their services. Management expected that due to this change in funding, the not-for-profit entities would not be able to maintain their historical level of business, which was expected to result in the decrease, or elimination of, services provided by Rio to these entities. The Company determined that these factors were indicators that an interim goodwill impairment test was required under ASC 350. As a result, the Company estimated the fair value of the goodwill it acquired in connection with the Rio acquisition to be zero at June 30, 2013, and at that time, the Company recorded a non-cash charge of $492 in its Human Services operating segment to eliminate the carrying value of goodwill acquired in connection with its acquisition of Rio. This charge is included in “Asset impairment charge” in the condensed consolidated statements of income for the three and six months ended June 30, 2013.

The total amount of goodwill that was deductible for income tax purposes for acquisitions as of June 30, 2014 and December 31, 2013 was $38,117 and $36,870, respectively.

Intangible Assets

Intangible assets are comprised of acquired customer relationships, trademarks and trade names, developed technology, management contracts and restrictive covenants. The Company valued customer relationships and the management contracts acquired based upon expected future cash flows resulting from the underlying contracts with state and local agencies to provide human services in the case of customer relationships, and management and administrative services provided to the managed entity with respect to acquired management contracts.


Intangible assets consisted of the following:

   

June 30, 2014

  

December 31, 2013

 
 

Estimated

 

Gross

      

Gross

     
 

Useful

 

Carrying

  

Accumulated

  

Carrying

  

Accumulated

 
 

Life (Years)

 

Amount

  

Amortization

  

Amount

  

Amortization

 

Management contracts

10

 $7,775  $(6,934) $11,422  $(9,975)

Customer relationships

15

  73,995   (35,732)  73,990   (33,319)

Customer relationships

10

  48,305   (1,489)  1,417   (1,027)

Customer relationships

3

  5,029   (330)  989   (21)

Developed technology

5

  4,068   (34)  -   - 

Trademarks and Trade Names

10

  17,799   (148)  -   - 

Total

12*

 $156,971  $(44,667) $87,818  $(44,342)

 ________________

* Weighted-average amortization period at June 30, 2014.

No significant residual value is estimated for these intangible assets. Amortization expense for the six months ended June 30, 2014 and 2013 was $3,963 and $3,591, respectively. The total amortization expense is estimated to be as follows, based on completed acquisitions as of June 30, 2014:

Fiscal Year

 

Amount

 

2014 (remaining year)

 $7,108 

2015

  13,812 

2016

  13,326 

2017

  12,897 

2018

  12,897 

Thereafter

  52,264 
     

Total

 $112,304 

7.    Accrued Expenses

 

Accrued expenses consisted of the following:

 

  

March 31,

  

December 31,

 
  

2014

  

2013

 

Accrued compensation

 $21,033  $22,940 

NET Services contract adjustments

  16,481   12,445 

Other

  22,402   17,099 
  $59,916  $52,484 

  

June 30,

  

December 31,

 
  

2014

  

2013

 

Accrued compensation

 $28,993  $22,940 

NET Services contract adjustments

  16,797   12,445 

Other

  35,586   17,099 
  $81,376  $52,484 


 

 

4.8. Fair Value Measurements

The Company determines the fair value of its financial instruments based on the fair value hierarchy, which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Below are the three levels of inputs that may be used to measure fair value:

Level 1 – Quoted prices in active markets for identical assets or liabilities that the Company has the ability to access at the measurement date.

Level 2 – Observable inputs other than Level 1 prices, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 – Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

The Company may be required to pay additional consideration in relation to certain acquisitions based on the achievement of certain earnings targets. Acquisition-related contingent consideration is initially measured and recorded at fair value as an element of consideration paid in connection with an acquisition with subsequent adjustments recognized in other operating expenses in the condensed consolidated statements of income. The Company determines the fair value of acquisition-related contingent consideration, and any subsequent changes in fair value using a discounted probability-weighted approach. This approach takes into consideration Level 3 unobservable inputs including probability assessments of expected future cash flows over the period in which the obligation is expected to be settled and applies a discount factor that captures the uncertainties associated with the obligation. Changes in these unobservable inputs could significantly impact the fair value of the obligation recorded in the accompanying condensed consolidated balance sheets and operating expenses in the condensed consolidated statements of income. The fair value of the Company’s contingent consideration was $47,755 at June 30, 2014, and is included in other long-term liabilities in the condensed consolidated balance sheets. There has been no change in the fair value of the contingent consideration from amounts originally estimated.

9.Long-Term Obligations

           The Company’s long-term obligations consisted of the following:

  

June 30,

  

December 31,

 
  

2014

  

2013

 
         

6.5% convertible senior subordinated notes, interest payable semi-annuallybeginning May 2008 with principal due May 2014 (the "Notes")

 $-  $47,500 

$240,000 revolving loan (previously $165,000; amended May 28, 2014), LIBOR plus1.75% - 2.50% (effective rate of 2.40% at June 30, 2014) through August 2018with interest payable at least once every three months

  131,000   16,000 

$60,000 term loan, LIBOR plus 1.75% - 2.50%, with principal payable quarterlybeginning December 31, 2014 and interest payable at least once every three months,through August 2018

  60,000   60,000 

2% unsecured, subordinated note to former stockholder of acquired company,principal and interest due May 2016

  600   - 
   191,600   123,500 

Less current portion

  2,250   48,250 
  $189,350  $75,250 

          The carrying amount of the long-term obligations approximated their fair value at June 30, 2014 and December 31, 2013. The fair value of the Company’s long-term obligations was estimated based on interest rates for the same or similar debt offered to the Company having same or similar remaining maturities and collateral requirements.


On May 28, 2014, the Company entered into the first amendment (the “First Amendment”) to its Amended and Restated Credit and Guaranty Agreement, dated August 2, 2013 (the “Credit Facility”) with Bank of America, N.A., as administrative agent, swing line lender and letter of credit issuer, SunTrust Bank, as syndication agent, Merrill Lynch, Pierce, Fenner & Smith Incorporated and SunTrust Robinson Humphrey, Inc., as joint lead arrangers and joint book managers and other lenders party thereto. The First Amendment provides for, among other things, an increase in the aggregate amount of the revolving credit facility from $165,000 to $240,000 and other modifications in connection with the consummation of the acquisition of Ingeus.

10. Stock-Based Compensation Arrangements

 

           The Company issues both option awards and restricted stock to employees and non-employee directors. Option awards and restricted stock generally vest in three equal installments on the first, second and third anniversaries of the date of grant. The fair value expense of option awards was estimated on the date of grant using the Black-Scholes option pricing formula and amortized over the option’s vesting periods, and the fair value of unvested restricted stock grants was determined based on the closing market price of the Company’s common stock on the date of grant. The following table summarizes the stock option activity:

 

  

For the three months ended March 31, 2014

 
  

Number of Shares Under Option

  

Weighted-average Exercise Price

 

Balance at beginning of period

  874,252  $19.76 

Exercised

  (22,249)  22.76 

Forfeited or expired

  (9,001)  27.87 

Outstanding at March 31, 2014

  843,002  $19.60 

  

For the six months ended June 30, 2014

 
  

Number of Shares Under Option

  

Weighted-average Exercise Price

 

Balance at beginning of period

  874,252  $19.76 

Exercised

  (430,369)  21.26 

Forfeited or expired

  (9,001)  27.87 

Outstanding at June 30, 2014

  434,882  $18.12 

 

 

The following table summarizes the activity of the shares and weighted-average grant date fair value of the Company’s unvested restricted common stock:

 

  

For the three months ended March 31, 2014

 
  

Shares

  

Weighted-average Grant Date Fair Value

 

Non-vested balance at beginning of period

  158,842  $17.68 

Granted

  20,333   27.99 

Vested

  (56,983)  15.39 

Forfeited or cancelled

  (14,439)  16.19 

Non-vested at March 31, 2014

  107,753  $21.04 

  

For the six months ended June 30, 2014

 
  

Shares

  

Weighted-average Grant Date Fair Value

 

Non-vested balance at beginning of period

  158,842  $17.68 

Granted

  619,599   39.80 

Vested

  (72,452)  16.76 

Forfeited or cancelled

  (15,122)  16.16 

Non-vested at June 30, 2014

  690,867  $37.65 

 

 

 

5.11. Stockholders’ Equity

 

The following table reflects changes in common stock, additional paid-in capital, treasury stock, and accumulated other comprehensive lossincome (loss) and non-controlling interest for the threesix months ended March 31,June 30, 2014:

 

                     

Accumulated

                      

Accumulated

     
         

Additional

          

Other

          

Additional

          

Other

  

Non-

 
 

Common Stock

  

Paid-In

  

Treasury Stock

  

Comprehensive

  

Common Stock

  

Paid-In

  

Treasury Stock

  

Comprehensive

  

Controlling

 
 

Shares

  

Amount

  

Capital

  

Shares

  

Amount

  

Loss

  

Shares

  

Amount

  

Capital

  

Shares

  

Amount

  

Income (Loss)

  

Interest

 

Balance at December 31, 2013

  14,477,312  $14  $194,363   956,442  $(15,641) $(1,419)  14,477,312  $14  $194,363   956,442  $(15,641) $(1,419) $6,961 

Stock-based compensation

  -   -   408   -   -   -   -   -   1,400   -   -   -   - 

Exercise of employee stockoptions, including net taxwindfall of $304

  22,249   -   810   -   -   - 

Exercise of employee stockoptions, including net taxwindfall of $2,322

  430,369   -   11,472   -   -   -   - 

Restricted stock issued

  56,983   1   -   17,122   (470)  -   72,452   -   -   17,915   (501)  -   - 

Foreign currency translationadjustments

  -   -   -   -   -   (264)  -   -   -   -   -   2,378   - 

Balance at March 31, 2014

  14,556,544  $15  $195,581   973,564  $(16,111) $(1,683)

PSC of Canada ExchangeCorp. shares exchanged

  261,694   -   6,961   39,162   (1,521)  -   (6,961)
Restricted shares issued related to Ingeus acquisition, unvested  596,915   1   (1)   -   -   -   - 

Other

  -   -   -   -   -   -   (33)

Balance at June 30, 2014

  15,838,742  $15  $214,195   1,013,519  $(17,663) $959  $(33)

 

 

On March 27,Non-Controlling Interest

During the second quarter of 2014, the Company entered into an Amendment and Termination of Rights Agreement (“Amendment”) with Computershare Trust Company, N.A. (“Rights Agent”), which amended the Amended and Restated Rights Agreement (“Rights Agreement”), dated as of December 9, 2011, by and between the Company and the Rights Agent. Thesellers of WCG International Ltd. (“WCG”), a wholly-owned Canadian subsidiary, entered into Amendment acceleratedNo. 1 to a Settlement and Indemnification Agreement which authorized WCG to enter into an agreement with the expiration dateprovince of British Columbia, Canada to settle an ongoing dispute for approximately $1,500 CAD ($1,406). Additionally, the sellers of WCG agreed to reimburse WCG certain legal expenses up to a maximum of approximately $120 CAD ($112) upon settlement with British Columbia.

On June 6, 2014, British Columbia agreed to the settlement of the Rights Agreement from December 9, 2014dispute for approximately $1,500 CAD ($1,406), which was paid by WCG. Subsequently, the sellers of WCG surrendered 39,162 exchangeable shares of PSC of Canada Exchange Corp. (“PSC”) to March 27, 2014, such that, asfulfill their obligation to the Company for the settlement of March 27, 2014, the preferred share purchase rights, each representingdispute with British Colombia and the rightreimbursement of certain legal fees. These shares were converted to purchase one one-hundredth of a share of Series A Junior Participating Preferred Stockshares of the Company expired and transferred to treasury. Additionally, the remaining 222,532 exchangeable shares of PSC were no longer outstanding, and the Rights Agreement was terminated. Following the terminationexchanged into shares of common stock of the Rights Agreement,Company and distributed to the Company filed a Certificatesellers of Elimination with the Secretary of State of the State of DelawareWCG, thus eliminating the Preferred Shares.related non-controlling interest balance at June 30, 2014.


 

 

6.12. Earnings Per Share

 

           The following table details the computation of basic and diluted earnings per share:

 

  

Three months ended

 
  

March 31,

 
  

2014

  

2013

 

Numerator:

        

Net income, basic

 $6,287  $6,678 

Effect of interest related to the Senior Notes

  499   499 

Net income available to common stockholders,diluted

 $6,786  $7,177 

Denominator:

        

Denominator for basic earnings per share --weighted-average shares

  13,801,456   13,148,717 

Effect of dilutive securities:

        

Common stock options and restricted stock awards

  299,784   219,505 

Performance-based restricted stock units

  17,172   - 

Senior Notes

  1,139,145   1,139,145 

Denominator for diluted earnings per share -- adjustedweighted-average shares assumed conversion

  15,257,557   14,507,367 
         

Basic earnings per share

 $0.45  $0.51 

Diluted earnings per share

 $0.44  $0.49 

 


  

Three months ended

  

Six months ended

 
  

June 30,

  

June 30,

 
  

2014

  

2013

  

2014

  

2013

 

Numerator:

                

Net income, basic

 $6,672  $5,876  $12,959  $12,554 

Effect of interest related to the Senior Notes

  -   -   -   998 

Net income available to common stockholders,diluted

 $6,672  $5,876  $12,959  $13,552 

Denominator:

                

Denominator for basic earnings per share --weighted-average shares

  14,171,013   13,403,985   14,006,944   13,277,285 

Effect of dilutive securities:

                

Common stock options and restricted stock awards

  265,779   276,926   282,782   496,431 

Performance-based restricted stock units

  17,172   -   17,172   - 

Senior Notes

  -   -   -   1,139,145 

Denominator for diluted earnings per share -- adjustedweighted-average shares assumed conversion

  14,453,964   13,680,911   14,306,898   14,912,861 
                 

Basic earnings per share

 $0.47  $0.44  $0.93  $0.95 

Diluted earnings per share

 $0.46  $0.43  $0.91  $0.91 

 

The effect of issuing 1,139,145 shares of common stock on an assumed conversion basis related to the convertible senior subordinated notes (“Senior Notes”) was includedexcluded in the computation of diluted earnings per share for the three months ended March 31, 2014 andJune 30, 2013 as it would have been antidilutive, however, they were included in the computation of diluted earnings per share for the six months ended June 30, 2013 as they havehad a dilutive effect. The convertible senior subordinated notes were fully repaid on May 15, 2014. For the three and six months ended March 31, 2014 andJune 30, 2013, employee stock options to purchase 198,261474,167 and 880,0101,575,597 shares of common stock, respectively, were not included in the computation of diluted earnings per share as the exercise price of these options was greater than the average fair value of the common stock for the period and, therefore, the effect of these options would have been antidilutive.

 

7.13. Income Taxes

 

           The Company’s effective tax rate from continuing operations for the three and six months ended March 31,June 30, 2014 was 45.3% and 42.9%, respectively. The Company’s effective tax rate for the three and six months ended June 30, 2013 was 40.1%39.8% and 41.2%40.6%, respectively. For both periods, the Company’s effective tax rate was higher than the United States federal statutory rate of 35.0%, due primarily to state income taxes as well as non-deductible stock option expense. In addition, a significant amount of the expenses incurred in connection with the Ingeus acquisition in the second quarter of 2014 were not deductible for tax purposes, which resulted in an increase in the effective tax rates for both periods in 2014. 

 

8.14. Commitments and Contingencies

 

The Company is involved in various claims and legal actions arising in the ordinary course of business, many of which are covered in whole or in part by insurance. In the opinion of management, the ultimate disposition of these matters will not have a material adverse effect on the Company’s consolidated financial position, results of operations, or liquidity.

 


The Company has two deferred compensation plans for management and highly compensated employees. These deferred compensation plans are unfunded; therefore, benefits are paid from the general assets of the Company. The total of participant deferrals, which is reflected in “Other long-term liabilities” in the accompanying condensed consolidated balance sheets, was approximately $1,426$1,367 and $1,485 at March 31,June 30, 2014 and December 31, 2013, respectively.

 


9.15. Transactions with Related Parties

 

The Company operates a call center in Phoenix, Arizona. The building in which the call center is located is currently leased by the Company from VWP McDowell, LLC (“McDowell”) under a fiveten year lease that expires in June 2014. A new lease has been executed with McDowell with a commencement date of July 1, 2014 and termination date of June 30, 2024. Certain immediate family members of Herman M. Schwarz (the chief executive officer of the Company’s non-emergency transportation services and an executive officer of the Company) have partial ownership interest in McDowell. In the aggregate, these immediate family members have an ownership interest of approximately 13% in McDowell directly and indirectly through a trust. For the threesix months ended March 31,June 30, 2014 and 2013, the Company expensed approximately $105$207 and $102,$209, respectively, in lease payments to McDowell. Future minimum lease payments due under the current and new lease agreements totaled approximately $4,886$4,563 at March 31,June 30, 2014.

 

10.16. Acquisitions

On May 30, 2014, the Company acquired all of the outstanding equity of Ingeus. The purchase price was comprised of (i) a GBP £35,000, plus customary adjustments, cash payment on May 30, 2014 ($92,279, after increase for customary adjustments), (ii) contingent consideration of up to GBP £75,000 ($125,978), payable over a five year period, based on the achievement of certain Ingeus milestones including the achievement of certain levels of Ingeus’ earnings before interest, taxes, depreciation and amortization and other defined criteria and (iii) contingent consideration of £5,000 ($8,399) upon successful award of a specified customer contract. In addition, on May 30, 2014, the Company issued restricted shares of the Company’s common stock and payment of cash to the former shareholders of Ingeus with a combined value of GBP £14,346 ($24,097), subject to a vesting schedule of 25% per year over a four year period which is accounted for as a compensatory arrangement. The foreign currency translations above were based on the conversion rate on May 30, 2014.

Ingeus has operations in 10 countries and four continents. It is a distributed workforce development company and market leader in outsourced employability programs, operating in the social improvement, employment and welfare services markets. The acquisition expands the Company’s presence into new, international markets, diversifies its customer base, and enhances its workforce development expertise globally.

The Company incurred acquisition and related costs for this acquisition of $1,808 in the first quarter of 2014 and $2,457 in the second quarter of 2014, which are included in general and administrative expenses.


The amounts of Ingeus’ unaudited revenue and net income included in the Company’s condensed consolidated statements of income for the three and six months ended June 30, 2014, and the unaudited proforma revenue and net income of the combined entity had the acquisition date been January 1, 2013, are:

  

Three months ended June 30,

  

Six months ended June 30,

 
  

2014

  

2013

  

2014

  

2013

 

Actual:

                

Revenue

 $28,835  $-  $28,835  $- 

Net income

 $702  $-  $702  $- 
                 

Proforma:

                

Revenue

 $400,507  $375,486  $782,218  $745,046 

Net income

 $10,128  $14,099  $28,005  $27,833 

Diluted earnings per share

 $0.70  $0.99  $1.96  $1.93 

The pro forma information above for the three and six months ended June 30, 2014 includes the elimination of acquisition related costs. Adjustments for all periods include compensation and stock-based compensation expense related to employment agreements effective with the acquisition, additional interest expense on the debt issued to finance the purchase, amortization and depreciation expense based on the estimated fair value and useful lives of intangible assets and property and equipment and related tax effects. The pro forma financial information is not necessarily indicative of the results of operations that would have occurred had the transaction been affected on January 1, 2013.

The following represents the preliminary allocation of the purchase price:

Consideration:

    

Cash purchase of common stock

 $92,279 
Estimated adjustment amount  1,666 

Fair value of contingent consideration

  47,755 

Total consideration

 $141,700 
     

Allocated to:

    

Cash

 $37,159 

Accounts receivable

  26,926 

Other current assets

  14,343 

Property and equipment

  9,326 

Intangibles

  67,600 

Goodwill(1)

  60,247 

Deferred taxes, net

  (2,841)

Accounts payable and accrued liabilities

  (54,244)

Deferred revenue

  (10,425)

Other non-current liabilities

  (6,391)

Total of assets acquired and liabilities assumed

 $141,700 
     

 (1) The goodwill was allocated to the Company's WD Services segment. The goodwill is notexpected to be deductible for tax purposes. Goodwill includes

          the value of the purchasedassembled workforce.

The above purchase price allocation represents the preliminary purchase price allocation as the valuation of intangible assets has not been finalized.


The fair value of intangible assets is as follows:

 

Type

 

Life (years)

 

Value

 

Customer relationships

Amortizable

 

10

 $46,100 

Trademarks and trade names

Amortizable

 

10

  17,500 

Developed technology

Amortizable

 

5

  4,000 
     $67,600 

Additionally, during the second quarter of 2014, the Company acquired a human services business through an asset purchase agreement. The Company has not disclosed purchase information or the pro-forma impact of this acquistion as it was immaterial to the Company's financial position and operations.

17. Business Segments

 

The Company’s operations are organized and reviewed by management along its services lines. TheHistorically, the Company operateshas operated in two segments, Human Services and NET Services. With the acquisition of Ingeus in the second quarter of 2014, the Company has identified a third segment, WD Services. Human Services includes government sponsored human services consisting of home and community based counseling, foster care and not-for-profit management services. NET Services includes managing the delivery of non-emergency transportation services. WD Services includes distributed workforce development and outsourced employability programs. All corporate costs have been allocated to the Human Services and NET Servicesthree operating segments.

 

The following table sets forth certain financial information attributable to the Company’s business segments for the three and six months ended March 31,June 30, 2014 and 2013.

 

 

For the three months ended March 31,

  

For the three months ended June 30,

  

For the six months ended June 30,

 
 

2014

  

2013

  

2014

  

2013

  

2014

  

2013

 

Revenues:

                        

NET Services

 $198,077  $193,133  $216,296  $197,883  $414,373  $391,016 

Human Services(a)

  91,326   88,354   98,822   89,754   190,148   178,108 

WD Services

  28,835   -   28,835   - 
                        

Consolidated

 $289,403  $281,487  $343,953  $287,637  $633,356  $569,124 
                        

Operating income:

                        

NET Services

 $16,695  $11,287  $13,395  $9,506  $30,091  $20,793 

Human Services

  (4,615)  1,818   (30)  1,947   (4,646)  3,764 

WD Services

  98   -   98   - 
                        

Consolidated

 $12,080  $13,105  $13,463  $11,453  $25,543  $24,557 

(a) Excludes intersegment revenue of $76 for the three and six months ended June 30, 2014, and$102 for the three and six months ended June 30, 2013.

 

 

 

Total assets at June 30, 2014 and December 31, 2013 by segment were as follows:

  

June 30, 2014

  

December 31, 2013

 

Total Assets:

        

NET Services

 $241,538  $247,666 

Human Services

  162,960   140,964 

WD Services

  222,654   - 

Corporate

  35,837   36,128 
         

Consolidated

 $662,989  $424,758 


Item 2.

Management’s Discussion and Analysis of Financial Condition and Results of Operations.

 

The following discussion should be read in conjunction with our unaudited condensed consolidated financial statements and accompanying notes for the three and six months ended March 31,June 30, 2014 and 2013, as well as our consolidated financial statements and accompanying notes and management’s discussion and analysis of financial condition and results of operations included in our Form 10-K for the year ended December 31, 2013. For purposes of “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” references to Q1Q2 2014 and Q1Q2 2013 mean the three months ended March 31,June 30, 2014 and the three months ended March 31,June 30, 2013, respectively. In addition, references to YTD 2014 and YTD 2013 mean the six months ended June 30, 2014 and the six months ended June 30, 2013, respectively.

 

Overview of our business

 

We provide government sponsoreddomestic and international human services, and we arrange for and manage non-emergency transportation services and provide workforce development services. As a result of, and in response to, the large and growing population of eligible beneficiaries of government sponsored services, increasing pressure on governments to control costs and increasing acceptance of privatized human services and managed care solutions, we have grown both organically and by making strategic acquisitions.acquisitions, including the acquisition of Ingeus Ltd. (“Ingeus”) during the second quarter of 2014.

Ingeus provides workforce development services that include resume and job interview skills, networking and job placement services, and technical job training through internally staffed or outsourced resources. Its client base is broad, and includes long-term unemployed, disabled, and unskilled individuals, as well as individuals that cope with medical illnesses, are newly graduated from educational institutions, and those that have been released from incarceration for an extended length of time. Ingeus contracts primarily with government entities that seek to reduce the unemployment rate generally, or for specific targeted cohorts.

 

We continue to focus on improving operating efficiencies, organic and acquisitive growth, and developing performance management systems designed to enhance and leverage our core competencies. Our core competencies include our enduring customer relationships, geographic reach, breadth of services and experience, management of the health and work employment related needs of defined covered lives populations, management of provider networks, large-scale government contract bidding infrastructure, managed care contracting experience and technology platform development. By enhancing and leveraging these core competencies and expanding both domestically and internationally, we believe we can benefit from emerging trends in healthcare and other human services, such as U.S. healthcare market reform and integrated healthcare, which includes providinghuman services to individuals who are eligible for both Medicaidgovernment outsourcing trends globally, and Medicare benefits.the related regulatory environments. Further, by managing morelarger populations of clients eligible to receive our services, and outsourcing transportation management, we believe we can reduce the cost of care.care and services and achieve improvement in measureable outcomes.

 

While we believe we are well positioned to benefit from legislated and market-driven healthcare reform, legislationtrends in government outsourcing of certain human services globally, and to offer our services to a growing population of individuals eligible to receive our services, there can be no assurances that programs under which we provide our services will receive continued or increased funding. Additionally, it is not clear when the healthcare reform legislation will be fully implemented or when, and if, we will see any positive impact.

 

We also believe we are positioned to potentially benefit from recent trends that favor our in-home and community-based provision of human services; however, budgetary pressures still exist that could reduce funding for the services we provide. Medicaid budgets are fluid and dramatic changes in the financing or structure of Medicaid could have a negative impact on our business. We believe our business model allows us to make adjustments to help mitigate state budget pressures that are impacted by federal spending.

 


As of March 31,June 30, 2014, we were providing human services directly to approximately 57,400 unique59,900 clients under our Human Services segment and 250,500 clients under our Workforce Development (“WD”) Services segment. Additionally, we had approximately 17.619.5 million individuals eligible to receive services under our non-emergency transportation services contracts. We provided services to these clients from approximately 385our Human Services segment from 360 locations in 4424 states, the District of Columbia, and 3 provinces in Canada as of March 31,June 30, 2014. Services from our Non-emergency Transportation (“NET”) Services segment were provided from approximately 37 locations in 39 states and the District of Columbia as of June 30, 2014. As of June 30, 2014, our WD Services segment provided services from over 160 locations in Australia, France, Germany, Poland, Saudi Arabia, South Korea, Spain, Sweden, Switzerland and the United Kingdom.

 

Recent Developments

 

On March 31, 2014, the Companywe entered into a Share Sale Agreement (the “Sale Agreement”) to purchase all of the outstanding equity of Ingeus Limited (“Ingeus”), and an Australian Share Sale Agreement Side Deed (the “Side Deed”) pursuant to which, effective as of the closing, the Company will guaranteewe guaranteed the obligations of Ingeus Europe Limited, a subsidiary of Ingeus, in its purchase of the share capital of Ingeus UK Limited from Deloitte LLP. Effective May 30, 2014, the acquisition was completed. Ingeus, based in Australia, is a distributed work force development company and market leader in outsourced employability programs, operating in the social improvement, employment and welfare services markets.

 


Pursuant to the Sale Agreement and the Side Deed, the Company will paywe paid a purchase price comprised of (i) a cash payment of GBP £35.0 million, at closing,plus customary adjustments, cash payment on May 30, 2014 ($92.3 million, after increase for customary adjustments), (ii) the issuance at closing of restricted shares of Company common stock and payment of cash with a combined value of GBP £14.3 million , subject to a vesting schedule of 25% per year over a four year period and (iii) contingent consideration of up to GBP £75£75.0 million ($126.0 million), payable over a five year period, based on the achievement of certain Ingeus milestones including the achievement of certain levels of Ingeus’ earnings before interest, taxes, depreciation and amortization and other defined criteria.

The Sale Agreement contains customary representationscriteria and warranties(iii) contingent consideration of £5.0 million ($8.4 million) upon successful award of a specified customer contract. In addition, on May 30, 2014, the Company issued restricted shares of the partiesCompany’s common stock and customary covenants regarding the conductpayment of business by Ingeus priorcash to the closing and other typical matters. Following the closing, the Company will have certain rights to indemnification for breachesformer shareholders of representations and warranties and other matters,Ingeus with a combined value of GBP £14.3 million ($24.1 million), subject to defined caps and time and other limitations.a vesting schedule of 25% per year over a four year period which is accounted for as a compensatory arrangement. The acquisition is expected to close inforeign currency translations above were based on the second quarter of 2014, subject to customary regulatory approvals and closing conditions, including the performance by the parties of their obligations under the Sale Agreement and the material accuracy of each party’s representations.conversion rate on May 30, 2014.

  

Critical accounting estimatesand policies

 

As of March 31,June 30, 2014, there has been no change in our accounting policies or the underlying assumptions or methodologies used to fairly present our financial position, results of operations and cash flows for the periods covered by this report.

For further discussion of our critical accounting policies see management’s discussion and analysis of financial condition and results of operations contained in our Form 10-K for the year ended December 31, 2013.

 

Results of operations

 

Segment reporting.Our financial operating results are organized by reportable segment and reviewed by our chief operating decision maker asmaker. Historically, we had two reportable segments, Human Services and Non-emergency Transportation (“NET”)NET Services. However, with the acquisition of Ingeus in the second quarter of 2014, we created a third reportable segment, WD Services. We operate these reportable segments as separate divisions and differentiate the segments based on the nature of the services they offer as more fully described in our Form 10-K for the year ended December 31, 2013.offer.

 

 

 

Consolidated Results.Results. The following table sets forth the percentage of consolidated total revenues represented by items in our unaudited condensed consolidated statements of income for the periods presented:

 

  

Three months ended

 
  

March 31,

 
  

2014

  

2013

 

Revenues:

        

Non-emergency transportation services

  68.5%  68.6%

Human services

  31.5   31.4 

Total revenues

  100.0   100.0 
         

Operating expenses:

        

Cost of non-emergency transportation services

  60.5   62.8 

Client service expense

  29.3   26.8 

General and administrative expense

  4.7   4.4 

Depreciation and amortization

  1.3   1.3 

Total operating expenses

  95.8   95.3 
         

Operating income

  4.2   4.7 
         

Non-operating expense:

        

Interest expense, net

  0.6   0.6 

Income before income taxes

  3.6   4.1 

Provision for income taxes

  1.4   1.7 

Net income

  2.2%  2.4%

  

Three months ended

  

Six months ended

 
  

June 30,

  

June 30,

 
  

2014

  

2013

  

2014

  

2013

 

Revenues:

                

Non-emergency transportation services

  62.9%  68.8%  65.4%  68.7%

Human services

  28.7   31.2   30.0   31.3 

Workforce development services

  8.4      4.6   - 

Total revenues

  100.0   100.0   100.0   100.0 
                 

Operating expenses:

                

Cost of non-emergency transportation services

  57.1   63.6   58.7   63.2 

Client service expense

  25.7      27.3    

Workforce development service expense

  7.1   26.5   3.9   26.7 

General and administrative expense

  4.7   4.4   4.7   4.4 

Depreciation and amortization

  1.5   1.3   1.4   1.3 

Asset impairment charge

  -   0.2   -   0.1 

Total operating expenses

  96.1   96.0   96.0   95.7 
                 

Operating income

  3.9   4.0   4.0   4.3 
                 

Non-operating expense:

                

Interest expense, net

  0.4   0.6   0.4   0.6 

Income before income taxes

  3.5   3.4   3.6   3.7 

Provision for income taxes

  1.6   1.4   1.6   1.5 

Net income

  1.9%  2.0%  2.0%  2.2%

 

 

 

Overview of trends of our results of operations for Q1 2014YTD 2014

 

Our NET Services revenues for Q1YTD 2014 as compared to Q1YTD 2013 were favorably impacted by new contracts and expansion in certain markets. The results of operations for Q1YTD 2014 as compared to Q1YTD 2013 included an increase in revenue of 2.6%6.0% due to new business, while the cost of transportation as a percentage of Non-emergency transportation services revenue decreased by 0.8%to 89.7% during this period, contributingYTD 2014 as compared to improved margins for Q192.0% during YTD 2013, due primarily to lower utilization of transportation services resulting from inclement weather in the first quarter of 2014.

 

Our Human Services revenues for Q1YTD 2014 as compared to Q1YTD 2013 increased 3.4%6.8% and were favorably impacted by contracts that began in 2013 and were fully implemented by the end of the first quarter of 2014. However,Client service payroll and related costs also increased in YTD 2014 from YTD 2013 by 6.8%; however, client service expensepurchased services costs increased in Q1YTD 2014 from Q1YTD 2013 by 12.2%105.8%. This increase included severance-related expenses for an executive officer,was due to higher than expected foster care expenses and increased payroll and related costs due to an increasein our Texas contract, which we will be exiting in the numbersecond half of employees.2014.

Our WD Services revenues for YTD 2014 were $28.8 million. Workforce development service expenses comprised 84.7% of workforce development services revenue. We believe this ratio will fluctuate from period to period based upon contract milestones and start-up costs of most workforce development contracts.

 

We believe the industry trend away from more expensive facility-based care services in favor of clinically appropriate home and community-based delivery systems such as ours will continue. We believe that our effective, low cost home and community based service delivery system is becoming more attractive to certain payers that have historically only contracted with not-for-profit human services organizations. We also believe that the movement toward continued outsourcing of healthcare related non-emergency transportation management by governmental agencies and managed care organizations is a positive trend for the Company. Further, we believe we are well positioned to benefit from emerging trends in healthcare, particularly the development of integrated models of healthcare delivery and financing, and increased focus on logistics management as an important factor in improving patient access to preventative and health management services. In addition, we believe we are well-positioned to globally expand our workforce development services with the management team and resources obtained through the acquisition of Ingeus.

 

 

 

Q1 2014Q2 2014 compared to Q1 2013Q2 2013

 

Revenues

 

Non-emergency transportation services. NET Services revenues were as follows (in thousands):

 

 

Three Months Ended March 31,

  

Dollar

  

Percent

 
 

2014

  

2013

  

change

  

change

 
 $198,077  $193,133  $4,944   2.6%
 

Three Months Ended June 30,

  

Dollar

  

Percent

 
 

2014

  

2013

  

change

  

change

 
 $216,296  $197,883  $18,413   9.3%

 

 

The increase in NET Services revenues in Q1Q2 2014 was driven by:

 

 

new state contracts in Maine, Utah and UtahRhode Island which began in August 2013, February 2014 and FebruaryMay 2014, respectively;

 an increase in membership in Georgia, Michigan, New Jersey;Jersey and New York;
 expansion of our current Michigan Medicaid contract along with the implementation of approximately 600,000 lives via multiple new Michigan managed care contracts;
 implementation of various new managed care contracts in Ohio, Kansas and Illinois;
expansion of our managed care business in Louisiana, Massachusetts, New Mexico, New York and Hawaii;
 continued expansion of our California ambulance commercial and managed care lines of business; and
 rate adjustments matching historical utilization in a number of our contracts, as well as new rates for several renewed and awarded contracts.

 

This revenue growth was partially offset by a decrease in revenue resulting from the elimination and transitionintroduction of the Connecticut “at-risk”risk corridors in our Nevada contract, to a new “administrative services only” contract implemented in February 2013, as well as the elimination of a City of Hartford contract and both the State and Southeast Region Medicaid contracts in Wisconsin in July 2013.

 

A significant portion of NET Service revenue is generated under capitated contracts where we assume the responsibility of meeting the covered transportation requirements of beneficiaries residing in a specific geographic region for fixed payment amounts per beneficiary. Due to the fixed revenue stream and variable expense structureseasonal variability of transportation utilization which impact our NET Services operating segment, expenses, related to this segment vary with seasonal fluctuations. Wewe expect our operating results will continuouslyregularly fluctuate on a quarterly basis.

 

Human services.Human services revenues are comprised of the following (in thousands):

  

Three Months Ended June 30,

  

Dollar

  

Percent

 
  

2014

  

2013

  

change

  

change

 

Home and community based services

 $82,080  $76,849  $5,231   6.8%

Foster care services

  16,394   9,052   7,342   81.1%

Management fees

  348   3,853   (3,505)  -91.0%
                 

Total human services revenues

 $98,822  $89,754  $9,068   10.1%

 

  

Three Months Ended March 31,

  

Dollar

  

Percent

 
  

2014

  

2013

  

change

  

change

 

Home and community based services

 $75,910  $76,960  $(1,050)  -1.4%

Foster care services

  14,795   8,444   6,351   75.2%

Management fees

  621   2,950   (2,329)  -78.9%
                 

Total human services revenues

 $91,326  $88,354  $2,972   3.4%

 

 

Home and community based services. Home and community based services revenue decreasedincreased in Q1Q2 2014 from Q1Q2 2013 primarily due to the continued impact of waivers granted under the No Child Left Behind Act, inclement weather during the first quarter of 2014 leading to school cancellations, changes in program requirements in Florida, and continued movement out of group home programs, a trend that began in 2013. The decrease in revenue was partially offset by revenues derived from our workforce development programan acquired entity in Wisconsin that began during 2013 and was fully implemented by Q1 2014, as well asIdaho of approximately $1.7 million, the impact of rate increases in certain programs during the latter half of 2013, and increased costs under certain cost reimbursement contracts.contracts and further expansion into autism services.

 

Foster care services.Our foster care services revenues increased in Q1Q2 2014 from Q1Q2 2013 primarily as a result of our foster care contract in Texas that began in 2013. Although we have generated increased foster care service revenue under this contract, costs under the contract have been higher than expected. Therefore, we have decided to exit the contract through an orderly transition.


Management fees.The exit of, and changes to, certain management service agreements resulted in decreased management fees in Q2 2014 as compared to Q2 2013. We expect management fees to continue to decrease in 2014 and become a nominal part of our business.

Workforce development services. WD Services revenue was as follows (in thousands):

 

Three Months Ended June 30,

  

Dollar

 
 2014  2013  change 
 $28,835  $-  $28,835 

WD services revenue represents revenue from our newly acquired subsidiary, Ingeus. The Q2 2014 revenue includes one month of revenue derived from providing international outsourced employability programs.

Operating expenses

NET Services

Cost of non-emergency transportation services.NET Services expenses included the following for Q2 2014 and Q2 2013 (in thousands):

  

Three Months Ended June 30,

  

Dollar

  

Percent

 
  

2014

  

2013

  

change

  

change

 

Purchased services

 $162,304  $153,317  $8,987   5.9%

Payroll and related costs

  27,054   23,071   3,983   17.3%

Other operating expenses

  6,859   6,235   624   10.0%

Stock-based compensation

  180   308   (128)  -41.6%

Total cost of non-emergencytransportation services

 $196,397  $182,931  $13,466   7.4%

Purchased services. We subcontract with third party transportation providers to provide non-emergency transportation services to our clients. The increase in purchased services for Q2 2014 compared to Q2 2013 is attributable to additional purchased service costs for our expanded business and new contracts covering Hawaii, Kansas, Louisiana, Maine, Michigan, New Mexico, Ohio, Rhode Island, New York, and Utah, as well as further expansion in the California commercial and managed care markets. This increase was partially offset by decreases due to the termination of one City of Hartford contract, several managed care contracts, and both of our Wisconsin contracts. As a percentage of NET Services revenue, purchased services decreased to approximately 75.0% for Q2 2014, from 77.5% for Q2 2013.

Payroll and related costs. The increase in payroll and related costs of our NET Services segment for Q2 2014 as compared to Q2 2013 was due to the hiring of additional staff for new contracts in Maine, Rhode Island and Utah, expansion efforts across numerous other markets and additional staffing needed for expansion of the California ambulance commercial and managed care lines of business.  Payroll and related costs, as a percentage of NET Services revenue, increased to 12.5% for Q2 2014 from 11.7% for Q2 2013, as we have added additional call center staff to ensure our compliance with the more demanding service authorization process and intake response time requirements of some of our new contracts. All of these activities resulted in higher payroll and related costs as a percentage of consolidated revenue.

Other operating expenses. Other operating expenses increased for Q2 2014 as compared to Q2 2013 due primarily to additional business taxes for our expanded business covering Hawaii and New Mexico, as well as more consulting services used to support the NET Services segment growth.Other operating expenses as a percentage of NET Services revenues were 3.2% for Q2 2014 and Q2 2013.


Stock-based compensation. Stock-based compensation expense was approximately $0.2 million and $0.3 million for Q2 2014 and Q2 2013, respectively. This item was primarily comprised of the amortization of the fair value of stock options and restricted stock awarded to employees of our NET Services segment under our 2006 Long-Term Incentive Plan, amended (the “2006 Plan”) as well as costs related to performance restricted stock units.

Human Services

Client service expense.    Client service expense, which includes expenses from our Human Services segment, included the following for Q2 2014 and Q2 2013 (in thousands):

  

Three Months Ended June 30,

  

Dollar

  

Percent

 
  

2014

  

2013

  

change

  

change

 

Payroll and related costs

 $60,755  $56,288  $4,467   7.9%

Purchased services

  13,107   6,286   6,821   108.5%

Other operating expenses

  14,439   13,526   913   6.7%

Stock-based compensation

  63   196   (133)  -67.9%

Total client service expense

 $88,364  $76,296  $12,068   15.8%

Payroll and related costs. Our payroll and related costs increased in Q2 2014 from Q2 2013 primarily due to increased headcount in certain markets, including North Carolina, Texas and Virginia, as well as an acquisition in Idaho. Payroll and related costs of our Human Services segment as a percentage of Human Services segment revenue were 61.5% for Q2 2014 and 62.7% for Q2 2013.

Purchased services. We incur a variety of other support service expenses in the normal course of our domestic business, including foster parent payments, pharmacy payments and out-of-home placements. In addition, we subcontract with a network of providers for a portion of our legacy workforce development services we provide in the Human Services segment. In Q2 2014, we experienced an increase in foster parent payments of approximately $7.8 million. This increase was primarily related to our contract in Texas that began in 2013. As discussed above, we have decided to exit this contract. Purchased services of our Human Service segment, as a percentage of our Human Services segment revenue increased to 13.3% for Q2 2014, up from 7.0% for Q2 2013 due to the impact of foster parent payments.

Other operating expenses. Other operating expenses of our Human Services segment, as a percentage of Human Services segment revenue, decreased slightly to 14.6% for Q2 2014 from 15.1% for Q2 2013.

Stock-based compensation. Stock-based compensationincludes the amortization of the fair value of stock options and restricted stock awarded to key employees under our 2006 Plan, as well as costs related to performance restricted stock units.


Workforce Development Services

Workforce developmentservice expense.    Workforce development service expense, from our WD Services segment, were as follows (in thousands):

  

Three Months Ended June 30,

  

Dollar

 
  

2014

  

2013

  

change

 

Payroll and related costs

 $14,042  $-  $14,042 

Purchased services

  7,246   -   7,246 

Other operating expenses

  2,649   -   2,649 

Stock-based compensation

  486   -   486 

Total client service expense

 $24,423  $-  $24,423 

Payroll and related costs. The payroll and related costs of Ingeus totaled $14.0 million. Payroll and related costs of our WD Services segment as a percentage of WD Services segment revenue were 48.7% for Q2 2014.

Purchased services. We subcontract with a network of providers for a portion of the workforce development services we provide. Q2 2014, includes $7.2 million of purchased services expense related to Ingeus. Purchased services of our WD Service segment, as a percentage of our WD Services segment revenue was 25.1% for Q2 2014.

Other operating expenses. Other operating expenses of our WD Services segment, as a percentage of WD Services segment revenue, were 9.2% for Q2 2014.

Stock-based compensation. Stock-based compensationwas approximately $0.5 million for Q2 2014. This item includes the expense related to the amortization of the fair value of restricted stock awards issued in connection with the acquisition of Ingeus.

General and administrative expense.General and administrative expenses were as follows (in thousands):

 

Three Months Ended June 30,

  

Dollar

  

Percent

 
 

2014

  

2013

  

change

  

change

 
 $16,163  $12,731  $3,432   27.0%

The increase in general and administrative expenses for Q2 2014 as compared to Q2 2013 was primarily a result of approximately $2.5 million in costs incurred during Q2 2014 related to the acquisition of Ingeus, as well as an increase in facilities costs of approximately $1.8 million related to Ingeus’ facility costs. These increases were partially offset by a decrease in payroll and related costs of approximately $0.8 million, primarily attributable to changes in management service agreements. General and administrative expense, as a percentage of revenue, increased to 4.7% in Q2 2014 from 4.4% in Q2 2013.

Depreciation and amortization. Depreciation and amortization were as follows (in thousands):

 

Three Months Ended June 30,

  

Dollar

  

Percent

 
 

2014

  

2013

  

change

  

change

 
 $5,143  $3,734  $1,409   37.7%

As a percentage of revenues, depreciation and amortization was approximately 1.5% and 1.3% for Q2 2014 and Q2 2013, respectively.


Asset impairment charge.

          During Q2 2013, the not-for-profit entities managed by Rio Grande Management Company, L.L.C. (“Rio”), our wholly-owned subsidiary, were notified of the termination of funding for certain of their services. We expected that, due to this change in funding, the not-for-profit entities Rio serves will not be able to maintain the level of business they historically experienced, which was expected to result in the decrease or elimination of services provided by Rio. Based on these factors, in connection with preparing our quarterly financial statements for the period ended June 30, 2013, we initiated an analysis of the fair value of goodwill and determined that goodwill related to Rio was impaired. Based on this determination, we recorded a non-cash charge of approximately $0.5 million in the Human Services segment as of June 30, 2013 to reduce the carrying value of the related goodwill to zero.

Non-operating expense

Interestexpense, net. Our current and long-term debt obligations have increased from approximately $123.5 million at June 30, 2013 to $191.6 million at June 30, 2014. The decrease in our interest expense for Q2 2014 as compared to Q2 2013 primarily resulted from the elimination of the convertible debt in Q2 2014, as well as a decrease in the interest rate under the revised terms of our amended credit facility completed in August 2013.

Provision for income taxes

           Our effective tax rate for Q2 2014 and Q2 2013 was 45.3% and 39.8%, respectively. Our effective tax rate was higher than the United States federal statutory rate of 35.0% for Q2 2014 and Q2 2013 due primarily to state taxes as well as non-deductible stock option expense. In addition, a significant amount of the expenses incurred in connection with the Ingeus acquisition in the second quarter of 2014 were not deductible for tax purposes, which resulted in an increase in the effective tax rate for Q2 2014. 

Adjusted EBITDA

After adjusting for the items noted in the table below, Adjusted EBITDA was $21.2 million for Q2 2014 as compared to $15.7 million for Q2 2013.

EBITDA and Adjusted EBITDA are non-GAAP measurements. We utilize these non-GAAP measurements as a means to measure overall operating performance and to better compare current operating results with other companies within our industry. Details of the excluded items and a reconciliation of the non-GAAP financial measures to the most comparable GAAP financial measure are presented in the table below (in thousands). The non-GAAP measures do not replace the presentation of our GAAP financial results. We have provided this supplemental non-GAAP information because we believe it provides meaningful comparisons of the results of our operations for the periods presented. The non-GAAP measures are not in accordance with, or an alternative for GAAP, and may be different from pro forma measures used by other companies.


  

Three months ended

 
  

June 30,

 
  

2014

  

2013

 
         

Net income

 $6,672  $5,876 
         

Interest expense, net

  1,261   1,689 

Provision for income taxes

  5,530   3,888 

Depreciation and amortization

  5,143   3,734 
         

EBITDA

  18,606   15,187 
         

Acquisition related costs

  2,496   - 

Integration and restructuring costs

  101   - 

Asset impairment charge

  -   492 
         

Adjusted EBITDA

 $21,203  $15,679 

YTD 2014 compared toYTD 2013

Revenues

Non-emergency transportation services. NET Services revenues were as follows (in thousands):

 

Six Months Ended June 30,

  

Dollar

  

Percent

 
 

2014

  

2013

  

change

  

change

 
 $414,373  $391,016  $23,357   6.0%

The increase in NET Services revenues in YTD 2014 was driven by:

new state contracts in Maine, Utah and Rhode Island which began in August 2013, February 2014 and May 2014, respectively;

an increase in membership in Georgia, Michigan, New Jersey and New York;
expansion of our current Michigan Medicaid contract along with the implementation of approximately 600,000 lives via multiple new Michigan managed care contracts;
implementation of various new managed care contracts in Ohio, Kansas and Illinois;
continued expansion of our California commercial and managed care lines of business; and
rate adjustments matching historical utilization in a number of our contracts, as well as new rates for several renewed and awarded contracts.

This revenue growth was partially offset by a decrease in revenue resulting from the introduction of risk corridors in our Nevada contract, the transition of the Connecticut “at-risk” contract to a new “administrative services only” contract implemented in February 2013, as well as the elimination of a City of Hartford contract and both the State and Southeast Region Medicaid contracts in Wisconsin in July 2013.


Human services.Human services revenues are comprised of the following (in thousands):

  

Six Months Ended June 30,

  

Dollar

  

Percent

 
  

2014

  

2013

  

change

  

change

 

Home and community based services

 $157,989  $153,810  $4,179   2.7%

Foster care services

  31,190   17,496   13,694   78.3%

Management fees

  969   6,802   (5,833)  -85.8%
                 

Total human services revenues

 $190,148  $178,108  $12,040   6.8%

Home and community based services. Home and community based services revenue increased in YTD 2014 from YTD 2013 primarily due to revenue derived from our legacy workforce development program in Wisconsin that began during 2013 and was fully implemented in 2014, the impact of rate increases in certain programs during the latter half of 2013, increased costs under certain cost reimbursement contracts, further expansion into autism services and revenue from an entity acquired in Idaho during Q2 2014. These increases were partially offset by decreased revenue attributable to the impact of waivers granted under the No Child Left Behind Act and continued movement out of group home programs, a trend that began in 2013.

Foster care services.Our foster care services revenues increased in YTD 2014 from YTD 2013 primarily as a result of our foster care contract in Texas that began in 2013, as well as the continued expansion of services into rural areas in Tennessee.

 


Management fees.The exit of, and changes to, certain management service agreements resulted in decreased management fees in Q1YTD 2014 as compared to Q1YTD 2013. We expect management fees to continue to decrease in 2014 and become a nominal part of our business.

Workforce development services. WD Services revenues were as follows (in thousands):

 

Six Months Ended June 30,

  

Dollar

 
 

2014

  

2013

  

change

 
 $28,835  $-  $28,835 

WD services revenue represents revenue from our newly acquired subsidiary, Ingeus. The YTD 2014 revenue includes one month of revenue for providing international outsourced employability programs.


 

Operating expenses

 

NET Services

 

Cost of non-emergency transportation services.NET Services expenses included the following for Q1YTD 2014 and Q1YTD 2013 (in thousands):

 

 

  

The Months Ended March 31,

  

Dollar

  

Percent

 
  

2014

  

2013

  

change

  

change

 

Payroll and related costs

 $24,624  $22,896  $1,728   7.5%

Purchased services

  143,945   146,870   (2,925)  -2.0%

Other operating expenses

  6,448   6,585   (137)  -2.1%

Stock-based compensation

  213   333   (120)  -36.0%

Total cost of non-emergencytransportation services

 $175,230  $176,684  $(1,454)  -0.8%

 

 

Six Months Ended June 30,

Dollar

 

Percent

 
 

2014

2013

change

 

change

 

Purchased services

 $306,248 $300,187 $6,061  2.0%

Payroll and related costs

  51,678  45,967  5,711  12.4%

Other operating expenses

  13,307  12,820  487  3.8%

Stock-based compensation

  394  641  (247) -38.5%

Total cost of non-emergencytransportation services

 $371,627 $359,615 $12,012  3.3%

Purchased services. We subcontract with third party transportation providers to provide non-emergency transportation services to our clients. The increase in purchased services for YTD 2014 compared to YTD 2013 is attributable to additional purchased service costs for our expanded business and new contracts covering Hawaii, Kansas, Louisiana, Maine, Michigan, New Mexico, Ohio, Rhode Island, New York, and Utah, as well as further expansion in the California commercial and managed care markets. These increases were partially offset by decreases due to the termination of one City of Hartford contract, several managed care contracts, and both of our Wisconsin contracts, along with the transition to an administrative services only contract in Connecticut and reduced transportation utilization due to inclement weather, which led to a decrease in purchased services. As a percentage of NET Services revenue, purchased services decreased to approximately 73.9% for YTD 2014, from 76.8% for YTD 2013.

 

Payroll and related costs. The increase in payroll and related costs of our NET Services segment for Q1YTD 2014 as compared to Q1YTD 2013 was due to the hiring of additional staff for new contracts in Maine and Utah, expansion efforts across several other markets, and additional staffing needed for expansion of the California ambulance commercial and managed care lines of business.  Payroll and related costs, as a percentage of NET Services revenue, increased to 12.4%12.5% for Q1YTD 2014 from 11.9%11.8% for Q1YTD 2013, as we have added additional call center staff to ensure our compliance with the more demanding service authorization process and intake response time requirements of some of our new contracts, as well as transitioning the Connecticut contract from full risk contracts to administrative services only contracts. All of these activities resulted in higher payroll and related costs as a percentage of consolidated revenue.

 

Purchased services. We subcontract with third party transportation providers to provide non-emergency transportation services to our clients. The termination of one City of Hartford contract, several managed care contracts, and both of our Wisconsin contracts, along with the transition to an administrative services only contract in Connecticut and reduced transportation utilization due to inclement weather, has led to a decrease in purchased services. However, this decrease was partially offset by additional purchased service costs for our expanded business and new contracts covering Hawaii, Illinois, Kansas, Louisiana, Maine, Massachusetts, Michigan, New Mexico, New York, and Utah, as well as further California expansion in both the commercial and managed care markets for Q1 2014 as compared to Q1 2013.  As a percentage of NET Services revenue, purchased services decreased to approximately 72.7% for Q1 2014, from 76.0% for Q1 2013.

Other operating expenses. Other operating expenses decreasedincreased for Q1YTD 2014 as compared to Q1YTD 2013 due primarily to efficiencies gained as we optimized most ofadditional business taxes for our call centerexpanded business covering Hawaii and management infrastructure,New Mexico, as well as a reduction in new contract implementation costs.more consulting services used to support the NET Services segment growth. Other operating expenses as a percentage of NET Services revenues were 3.2% for YTD 2014 and 3.3% for Q1 2014 and 3.4% for Q1YTD 2013.

  

Stock-based compensation. Stock-based compensation expense was approximately $0.2$0.4 million and $0.3$0.6 million for Q1YTD 2014 and Q1YTD 2013, respectively. This item was primarily comprised of the amortization of the fair value of stock options and restricted stock awarded to employees of our NET Services segment under our 2006 Plan, as well as costs related to performance restricted stock units.

 

 

 

Human Services

 

Client service expense.    Client service expense, which includes expenses from our Human Services segment, included the following for Q1YTD 2014 and Q1YTD 2013 (in thousands):

 

  

Three Months Ended March 31,

  

Dollar

  

Percent

 
  

2014

  

2013

  

change

  

change

 

Payroll and related costs

 $61,799  $58,592  $3,207   5.5%

Purchased services

  11,811   5,824   5,987   102.8%

Other operating expenses

  11,178   10,895   283   2.6%

Stock-based compensation

  (40)  206   (246)  -119.4%

Total client service expense

 $84,748  $75,517  $9,231   12.2%

  

Six Months Ended June 30,

  

Dollar

  

Percent

 
  

2014

  

2013

  

change

  

change

 

Payroll and related costs

 $121,445  $113,701  $7,744   6.8%

Purchased services

  24,918   12,110   12,808   105.8%

Other operating expenses

  26,726   25,600   1,126   4.4%

Stock-based compensation

  23   402   (379)  -94.3%

Total client service expense

 $173,112  $151,813  $21,299   14.0%

 

 

Payroll and related costs. Our payroll and related costs increased in Q1YTD 2014 from Q1YTD 2013 primarily due to severance costs related to the termination of an executive officer, increased medical claims expense and increased headcount in certain markets, including North Carolina, Texas, Virginia and Delaware and the inability to adjust service staffing levels in markets that were impacted by weather related reductions in service volume in Q1 2014.Delaware. Payroll and related costs as a percentage of revenue of our Human Services segment, as a percentage of Human Services segment revenue, were 67.7%63.9% for Q1YTD 2014 and 66.3%63.8% for Q1YTD 2013.

 

Purchased services. We incur a variety of other support service expenses in the normal course of our domestic business, including foster parent payments, pharmacy payments and out-of-home placements. In addition, we subcontract with a network of providers for a portion of theour legacy workforce development services we provide throughout British Columbia, Canada.provide. In Q1YTD 2014, we experienced an increase in foster parent payments of approximately $6.2$13.9 million. This increase was primarily related to our contract in Texas that began in 2013. Purchased services as a percentage of our Human Services segment, revenuesas a percentage of human services revenue, increased to 12.9%13.1% for Q1YTD 2014, up from 6.6%6.8% for Q1YTD 2013 due to the impact of foster parent payments.

 

Other operating expenses. Other operating expenses as a percentage of revenue of our Human Services segment, remained relatively constant at 12.2%as a percentage of Human Services segment revenue, decreased slightly to 14.1% for Q1YTD 2014 and 12.3%from 14.4% for Q1YTD 2013.

 

Stock-basedStock-based compensation. Stock-based compensationwasfor YTD 2014 includes a benefit of approximately $40 thousand and an expense of approximately $0.2 million for Q1 2014 and Q1 2013, respectively. The benefit in Q1 2014 was primarily a result offrom the forfeiture of stock related awards for a terminated executive officer. ThisFor both periods, this item also includes the amortization of the fair value of stock options and restricted stock awarded to key employees under our 2006 Plan, as well as costs related to performance restricted stock units.

 

Workforce Development Services

Workforce developmentservice expense.    Workforce development service expense from our WD Services segment, were as follows (in thousands):

  

Six Months Ended June 30,

  

Dollar

 
  

2014

  

2013

  

 change

 

Payroll and related costs

 $14,042  $-  $14,042 

Purchased services

  7,246   -   7,246 

Other operating expenses

  2,649   -   2,649 

Stock-based compensation

  486   -   486 

Total client service expense

 $24,423  $-  $24,423 

Payroll and related costs. The payroll and related costs of Ingeus totaled $14.0 million. Payroll and related costs of our WD Services segment as a percentage of WD Services segment revenue were 48.7% for YTD 2014.

Purchased services. We subcontract with a network of providers for a portion of the workforce development services we provide. YTD 2014 includes $7.2 million of purchased services expense related to Ingeus. Purchased services of our WD Service segment, as a percentage of our WD Services segment revenue was 25.1% for YTD 2014.


Other operating expenses. Other operating expenses of our WD Services segment, as a percentage of WD Services segment revenue, were 9.2% for YTD 2014.

Stock-based compensation. Stock-based compensationwas approximately $0.5 million for YTD 2014. This item includes the expense related to the amortization of the fair value of restricted stock awards issued in conjunction with the acquisition of Ingeus.

General and administrative expense.General and administrative expenses were as follows (in thousands):

 

 

 

Three Months Ended March 31,

  

Dollar

  

Percent

 
 

2014

  

2013

  

change

  

change

 
 $13,617  $12,452  $1,165   9.4%
 

Six Months Ended June 30,

  

Dollar

  

Percent

 
 

2014

  

2013

  

change

  

change

 
 $29,780  $25,183  $4,597   18.3%

 

 

The increase in general and administrative expenses for Q1YTD 2014 as compared to Q1YTD 2013 was primarily a result of approximately $1.8$4.3 million in costs incurred during Q1YTD 2014 related to the acquisition of Ingeus, Ltd., as well as an increase in facilities costs of approximately $0.5$1.8 million related to the opening of new operating locations. We expect to incur additional costs related to acquisitions in the remainder of fiscal year 2014.Ingeus’ facility costs. These increases were partially offset by a decrease in payroll and related costs of approximately $1.4$2.2 million, primarily attributable to changes in management service agreements. General and administrative expense, as a percentage of revenue, increased to 4.7% in Q1YTD 2014 from 4.4% in Q1YTD 2013.


 

Depreciation and amortization. Depreciation and amortization were as follows (in thousands):

 

 

Three Months Ended March 31,

  

Dollar

  

Percent

 
 

2014

  

2013

  

change

  

change

 
 $3,728  $3,729  $(1)  0.0%

 

 

Six Months Ended June 30,

  

Dollar

  

Percent

 
 

2014

  

2013

  

change

  

change

 
 $8,871  $7,464  $1,407   18.9%

 

As a percentage of revenues, depreciation and amortization was approximately 1.4% and 1.3% for Q1YTD 2014 and Q1 2013.YTD 2013, respectively.

Asset impairment charge.

          As discussed above, in connection with preparing our quarterly financial statements for the period ended June 30, 2013, we initiated an analysis of the fair value of goodwill and determined that goodwill related to Rio was impaired. Based on this determination, we recorded a non-cash charge of approximately $0.5 million in the Human Services segment as of June 30, 2013 to reduce the carrying value of the related goodwill to zero.

 

Non-operating expense

 

Interest expense net., net. Our current and long-term debt obligations have decreasedincreased from approximately $127.3 million at March 31, 2013 to $123.5 million at March 31,June 30, 2013 to $191.6 million at June 30, 2014. The decrease in our interest expense for Q1YTD 2014 as compared to Q1YTD 2013 primarily resulted from the decreaseelimination of the convertible debt in outstanding debt,Q2 2014, as well as a decrease in the interest rate under the revised terms of our amended credit facility completed in August 2013.

 

Provision for income taxes

 

           Our effective tax rate for Q1YTD 2014 and Q1YTD 2013 was 40.1%42.9% and 41.2%40.6%, respectively. Our effective tax rate was higher than the United States federal statutory rate of 35.0% for Q1YTD 2014 and Q1YTD 2013 due primarily to state taxes as well as non-deductible stock option expense. In addition, a significant amount of the expenses incurred in connection with the Ingeus acquisition in the second quarter of 2014 were not deductible for tax purposes, which resulted in an increase in the effective tax rate for YTD 2014. 


 

 Adjusted EBITDA

 

After adjusting for the items noted in the table below, Adjusted EBITDA was $18.1$39.4 million for Q1YTD 2014 as compared to $16.8$32.5 million for Q1YTD 2013.

 

EBITDA and Adjusted EBITDA are non-GAAP measurements. We utilize these non-GAAP measurements as a means to measure overall operating performance and to better compare current operating results with other companies within our industry. Details of the excluded items and a reconciliation of the non-GAAP financial measures to the most comparable GAAP financial measure are presented in the table below (in thousands). The non-GAAP measures do not replace the presentation of our GAAP financial results. We have provided this supplemental non-GAAP information because we believe it provides meaningful comparisons of the results of our operations for the periods presented. The non-GAAP measures are not in accordance with, or an alternative for GAAP, and may be different from pro forma measures used by other companies.

 

 

 

Three months ended

  

Six months ended

 
 

March 31,

  

June 30,

 
 

2014

  

2013

  

2014

  

2013

 
                

Net income

 $6,287  $6,678  $12,959  $12,554 
                

Interest expense, net

  1,585   1,751   2,846   3,439 

Provision for income taxes

  4,208   4,676   9,738   8,564 

Depreciation and amortization

  3,728   3,729   8,871   7,464 
                

EBITDA

  15,808   16,834   34,414   32,021 
                

Acquisition related costs

  1,829   -   4,325   - 

Integration and restructuring costs

  101   - 

Asset impairment charge

  -   492 

Payments related to the termination of anexecutive officer, net (a)

  511   -   511   - 
                

Adjusted EBITDA

 $18,148  $16,834  $39,351  $32,513 

 

(a)

Represents payments related to the termination of an executive officer, net of benefit of forfeiture of stock based compensation upon his departure.

 


Seasonality

 

Our quarterly operating results and operating cash flows normally fluctuate as a result of seasonal variations in our business. In our Human Services operating segment, lower client demand for our home and community based services during the holiday and summer seasons generally results in lower revenue during those periods. However, our operating expenses related to the Human Services operating segment do not vary significantly with these changes. As a result, our Human Services operating segment typically experiences lower operating margins during the holiday and summer seasons. Our NET Services operating segment also experiences fluctuations in demand for our non-emergency transportation services during the summer, winter and holiday seasons. Due to higher demand in the summer months and lower demand in the winter and holiday seasons, coupled with a primarily fixed revenue stream based on a per member, per month payment structure, our NET Services operating segment normally experiences lower operating margins in the summer season and higher operating margins in the winter and holiday seasons.

 

Liquidity and capital resources

 

Short-term liquidity requirements consist primarily of recurring operating expenses and debt service requirements. We expect to meet these requirements through available cash, generation of cash from our segments, and from our revolving credit facility.

 


Sources of cash for Q1YTD 2014 were primarily from operations.operations and borrowings on our revolving credit facility. Our balance of cash and cash equivalents was approximately $105.8$123.0 million at March 31,June 30, 2014 and $99.0 million at December 31, 2013. Approximately $3.7$44.6 million of cash was held by WCGoutside of the United States at March 31,June 30, 2014, and is not available to fund domestic operations unless the funds are repatriated. Presently, it is the Company’s intention to reinvest the undistributed earnings of its foreign subsidiaries indefinitely in foreign operations. Therefore, the Company is not providing for U.S. or additional foreign withholding taxes on its foreign subsidiaries’ undistributed earnings.

We had restricted cash of approximately $14.3$20.3 million and $15.7 million at March 31,June 30, 2014 and December 31, 2013, respectively, related to contractual obligations and activities of our captive insurance subsidiaries and other subsidiaries. At March 31,June 30, 2014 and December 31, 2013, our total debt was approximately $191.6 million and $123.5 million.million, respectively.

 

We may access capital markets to raise equity or debt financing for various business reasons, including required debt payments and acquisitions. The timing, term, size, and pricing of any such financing will depend on investor interest and market conditions, and there can be no assurance that we will be able to obtain any such financing.

 

Cash flows

 

Operating activities.We generated net cash flows from operating activities of approximately $7.8$18.3 million for Q1YTD 2014. These cash flows included net income of approximately $6.3$13.0 million plus net non-cash depreciation, amortization, amortization of deferred financing costs, provision for doubtful accounts, stock-based compensation, deferred income taxes and other items of approximately $3.3$9.6 million. The balance of the cash provided by operating activities is primarily due to the net effect of changes in other working capital items, including the following significant items:

 

 

approximately $12.5$21.7 million related to the changeincrease in accounts receivable,

 

 

approximately $8.9$7.2 million due to the increase in accounts payable and accrued expenses primarily attributable to the timing of payments related to non-emergency transportation contracts, and

 

 

approximately $6.1$13.6 million related to the decreaseincrease in prepaid expenses and other assets primarily resulting from the decrease in prepaid insurance and prepaid income taxes since December 31, 2013.accrued transportation costs.

 

Investing activities.Net cash used in investing activities totaled approximately $1.2$72.7 million for Q1YTD 2014. Approximately $2.7$8.3 million was used to purchase property and equipment to support the growth of our operations, whichadditionally, approximately $59.7 million was offsetused for acquisitions.

Financing activities.Net cash provided by financing activities totaled approximately $77.8 million for YTD 2014. We borrowed $115.0 million on our revolving credit facility. Additionally, we repaid the balance on our convertible debt of approximately $47.5 million during this period. We also paid financing fees associated with the modification of our long-term debt, of approximately $0.7 million that were deferred and are being amortized over the life of the credit facility. Cash provided by financing activities also included $9.2 million of cash received from employee stock option exercises.

Exchange rate change.The effect of exchange rate changes on our cash flow related to the activities of our foreign subsidies for YTD 2014 was a reduction in restricteddecrease to cash of approximately $1.5 million related to the payment of claims.$0.6 million.


 

Obligations and commitments

 

Convertible senior subordinated notes.On November 13, 2007, we issued the$70.0 million in principal amount of Senior Notes under the amended note purchase agreement dated November 9, 2007 to the purchasers named therein in connection with the acquisition of Charter LCI Corporation, including its subsidiaries, (collectively referred to as Logisticare) in December 2007. The proceeds of $70.0 millionwhich were used to partially fund the cash portion of the purchase price paid by us to acquire LogistiCare. The Senior Notes are general unsecured obligations subordinated in right of paymentCharter LCI Corporation and its subsidiaries, referred to any existing or future senior debt including our credit facility described below.as LogistiCare.

 

We paypaid interest at a rate of 6.5% per annum on the Senior Notes in cash semiannually in arrears on May 15 and November 15 of each year. The Senior Notes will maturematured on May 15, 2014, and we intend to repayrepaid the Senior Notes through a combinationbalance of our$47.5 million with cash on hand and borrowings under our revolving credit facility.hand.

 

As of March 31, 2014, we have repurchased approximately $22.5 million principal amount of the Senior Notes with cash. 


 

Credit facility.  On August 2, 2013, we entered into an Amended and Restated Credit Agreement with Bank of America, N.A., as administrative agent, swing line lender and letter of credit issuer, SunTrust Bank, as syndication agent, Merrill Lynch, Pierce, Fenner & Smith Incorporated and SunTrust Robinson Humphrey, Inc., as joint lead arrangers and joint book managers and other lenders party thereto. The Amended and Restated Credit Agreement providesprovided us with a senior secured credit facility, or the New Senior Credit Facility, in aggregate principal amount of $225.0 million, comprised of a $60.0 million term loan facility and a $165.0 million revolving credit facility. On August 2, 2013, we borrowed the entire amount available under the term loan facility and $16.0 million under our revolving credit facility and used the proceeds thereof to refinance certain of our existing indebtedness.

On May 28, 2014, we entered into the first amendment of our Amended and Restated Credit Agreement (“First Amendment”). The First Amendment provides for, among other things, an increase in the amount of the revolving credit facility from $165.0 million to $240.0 million. The First Amendment additionally adds another lender to the syndicate of lenders and adds a multi-currency feature to our revolving line of credit.

 

Interest on the outstanding principal amount of the loans accrues, at our election, at a per annum rate equal to the London Interbank Offering Rate, or LIBOR, plus an applicable margin or the base rate plus an applicable margin. The applicable margin ranges from 1.75% to 2.50% in the case of LIBOR loans and 0.75% to 1.50% in the case of the base rate loans, in each case, based on our consolidated leverage ratio as defined in the Amended and Restated Credit Agreement. Interest on the loans is payable quarterly in arrears. The interest rate applied to our term loan at March 31,June 30, 2014 was 2.41%2.40%. In addition, we are obligated to pay a quarterly commitment fee based on a percentage of the unused portion of each lender’s commitment under the revolving credit facility and quarterly letter of credit fees based on a percentage of the maximum amount available to be drawn under each outstanding letter of credit. The commitment fee and letter of credit fee ranges from 0.25% to 0.50% and 1.75% to 2.50%, respectively, in each case, based on our consolidated leverage ratio.

 

We are subject to affirmative and negative covenants, including financial covenants, relating to consolidated net leverage and consolidated net senior leverage as well as a consolidated fixed charge covenant. We were in compliance with all covenants as of March 31,June 30, 2014.

 

We had $16.0$131.0 million of borrowings outstanding under the revolving credit facility as March 31,of  June 30, 2014. $25.0 million of the revolving credit facility is available to collateralize certain letters of credit. As of March 31,June 30, 2014, there were six letters of credit in the amount of approximately $6.7 million collateralized under the revolving credit facility. At March 31,June 30, 2014, our available credit under the revolving credit facility was $142.3$102.3 million.

The terms of the Notes and the Credit Agreement are more fully described in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” under the heading entitled “Liquidity and capital resources” included in our Annual Report on Form 10-K for the year ended December 31, 2013.


  

Contingent obligations. Under The Providence Service Corporation Deferred Compensation Plan, as amended or (“Deferred Compensation Plan,Plan”), eligible employees and independent contractors or a participating employer (as defined in the Deferred Compensation Plan) may defer all or a portion of their base salary, service bonus, performance-based compensation earned in a period of 12 months or more, commissions and, in the case of independent contractors, compensation reportable on Form 1099. The Deferred Compensation Plan is unfunded and benefits are paid from our general assets. We also maintain a 409(A) Deferred Compensation Rabbi Trust Plan for highly compensated employees of our NET Services segment. Benefits are paid from our general assets under this plan.

 

Reinsurance and Self-Funded Insurance Programs

 

Reinsurance

 

           We reinsure a substantial portion of our automobile, general and professional liability and workers’ compensation costs under reinsurance programs through our wholly-owned captive insurance subsidiary, Social Services Providers Captive Insurance Company, or SPCIC. At March 31,June 30, 2014, the cumulative reserve for expected losses since inception of these automobile, general and professional liability and workers’ compensation costs reinsurance programs was approximately $0.4$0.6 million, $2.5 million and $8.0$8.4 million, respectively. In addition, based on an independent actuarial report, our expected losses related to workers’ compensation and general and professional liability in excess of our liability under our associated reinsurance programs at March 31,June 30, 2014 was approximately $3.5$3.7 million. Further, SPCIC had restricted cash of approximately $12.6$19.0 million and $13.9 million at March 31,June 30, 2014 and December 31, 2013, respectively, which was restricted to secure the reinsured claims losses of SPCIC under the automobile, general and professional liability and workers’ compensation reinsurance programs.


 

           Historically, we also provided reinsurance for policies written by a third party insurer for general liability, automobile liability, and automobile physical damage coverage to certain members of the network of subcontracted transportation providers and independent third parties under our NET Services segment through Provado Insurance Services, Inc. (“Provado”).  While Provado did not renew its insurance agreement in February 2011 and no longer assumes liabilities for new policies, it will continue to administer existing policies for the foreseeable future and resolve remaining and future claims related to those policies. The cumulative reserve for expected losses of this reinsurance program at March 31,June 30, 2014 was approximately $1.6$1.4 million.

 

Health Insurance

 

           We offer our employees an option to participate in a self-funded health insurance program. The liability for the self-funded health plan of approximately $1.8 million and $1.9 million as of March 31,June 30, 2014 and December 31, 2013 respectively, was recorded in “Reinsurance liability reserve” in our condensed consolidated balance sheets.


Contractual cash obligations.

The following is a summary of our future contractual cash obligations as of June 30, 2014:

  

At June 30, 2014

 
      

Less than

   1-3   3-5  

After 5

 

Contractual cash obligations (000's)

 

Total

  

1 Year

  

Years

  

Years

  

Years

 

Debt

 $191,600  $2,250  $10,350  $179,000  $- 

Interest (1)

  18,926   4,639   9,416   4,871   - 

Purchased services commitments

  216   186   30   -   - 
Operating Leases  82,124   27,489   33,738   12,576   8,321 

Total

 $292,866  $34,564  $53,534  $196,447  $8,321 

(1)

Future interest payments have been calculated at rates that existed as of June 30, 2014.

 

Forward-Looking Statements

 

Certain statements contained in this quarterly report on Form 10-Q, such as any statements about our confidence or strategies or our expectations about revenues, liabilities, results of operations, cash flows, ability to fund operations, profitability, ability to meet financial covenants, contracts or market opportunities, constitute forward-looking statements within the meaning of section 27A of the Securities Act of 1933 and section 21E of the Securities Exchange Act of 1934 (the “Exchange Act”). These forward-looking statements are based on our current expectations, assumptions, estimates and projections about our business and our industry. You can identify forward-looking statements by the use of words such as “may,” “should,” “will,” “could,” “estimates,” “predicts,” “potential,” “continue,” “anticipates,” “believes,” “plans,” “expects,” “future,” and “intends” and similar expressions which are intended to identify forward-looking statements.

 

The forward-looking statements contained herein are not guarantees of our future performance and are subject to a number of known and unknown risks, uncertainties and other factors disclosed in our annual report on Form 10-K for the year ended December 31, 2013. Some of these risks, uncertainties and other factors are beyond our control and difficult to predict and could cause our actual results or achievements to differ materially from those expressed, implied or forecasted in the forward-looking statements.

 


All forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by the cautionary statements contained above and throughout this report. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date the statement was made. We do not intend to update publicly any forward-looking statements, whether as a result of new information, future events or otherwise.

 

Item 3.

Quantitative and Qualitative Disclosures About Market Risk.

 

Foreign currency translationrisk

 

We conductAs of June 30, 2014, we conducted business in Canada through our wholly-owned subsidiary WCG, and as11 foreign countries. As such, our cash flows and earnings are subject to fluctuations from changes in foreign currency exchange rates. We believe that the impact of currency fluctuations doesdo not represent a significant risk to us given the size and scope of our current international operations. Therefore, we do notcurrently hedge against the possible impact of this risk. A 10% adverse change incurrency fluctuations. For YTD 2014, we used 11 functional currencies and generated $34.6 million of our net operating revenues from operations outside the foreign currency exchange rate would not have a significant impact on our results of operations or financial position. United States.

 

Interest rate and market risk

 

As of March 31,June 30, 2014, we had borrowings under our term loan of $60.0 million and borrowings under our revolving line of credit of $16.0$131.0 million. Borrowings under the Amended and Restated Credit Agreement accrue interest at LIBOR plus 2.25% per annum as of March 31,June 30, 2014. An increase of 1% in the LIBOR rate would cause an increase in interest expense of up to $3.0$7.5 million over the remaining term of the Amended and Restated Credit Agreement, which matures in 2018.

  

We have convertible senior subordinated notes of approximately $47.5 million outstanding at March 31, 2014 in connection with an acquisition completed in 2007. These notes bear a fixed interest rate of 6.5%.


 

We assess the significance of interest rate market risk on a periodic basis and may implement strategies to manage such risk as we deem appropriate.

 

Item 4.

DisclosureControls and Procedures.

 

(a) Evaluation of disclosure controls and procedures

 

The Company, under the supervision and with the participation of its management, including its principal executive officer and principal financial officer, evaluated the effectiveness of the design and operation of its disclosure controls and procedures, as defined in Rule 13a-15(e) of the Exchange Act as of the end of the period covered by this report (March 31,(June 30, 2014) (“Disclosure Controls”). The Company completed its acquisition of Ingeus on May 30, 2014. As permitted under U.S. Securities and Exchange Commission guidance, management’s assessment as of June 30, 2014 did not include an assessment of controls and procedures of Ingeus, which is included in the consolidated financial statements as of June 30, 2014.

Based upon the Disclosure Controls evaluation, the principal executive officer and principal financial officer have concluded that the Disclosure Controls were effective in reaching a reasonable level of assurance that (i) information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms and (ii) information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including its principal executive officer and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.

 

(b) Changes in internal controls

 

The principal executive officer and principal financial officer also conducted an evaluation of the Company’s internal control over financial reporting (“Internal Control”) to determine whether any changes in Internal Control occurred during the quarter ended March 31,June 30, 2014 that have materially affected or which are reasonably likely to materially affect Internal Control. Based

As noted above, on May 30, 2014, the Company completed the acquisition of Ingeus. The Company is currently integrating Ingeus into its control environment. In executing this integration, the Company is analyzing, evaluating, and where necessary, making changes in controls and procedures related to the Ingeus business, which is expected to be completed in fiscal year 2015.

Except for the foregoing, there were no changes in the Company’s Internal Control that evaluation, there has been nomaterially affected, or were likely to materially affect, such changecontrol over financial reporting during the quarter ended March 31,June 30, 2014.

 


(c) Limitations on the Effectivenesseffectiveness of Controlscontrols

 

Control systems, no matter how well conceived and operated, are designed to provide a reasonable, but not an absolute, level of assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the Company have been detected. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected. The Company conducts periodic evaluations of its internal controls to enhance, where necessary, its procedures and controls.

 


 

PART II—OTHER INFORMATION

 

Item 1A.

Risk Factors.

 

In addition to the other information set forth in this report, you should carefully consider the factors discussed in Part I, “Item 1A. Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2013 and quarterly report on Form 10-Q for the quarter ended March 31, 2014, which could materially affect our business, financial condition or future results. The risk factors in our Form 10-K for the year ended December 31, 2013 and Form 10-Q for the quarter ended March 31, 2014, have not materially changed other than the additional risk factors set forth below. These changes should be read in conjunction with the risk factors included in our Form 10-K for the year ended December 31, 2013.2013 and our Form 10-Q for the quarter ended March 31, 2014. The risks described in these reports are not the only risks facing our Company. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition and/or operating results.

 

The acquisitionThere are risks associated with our international operations that are different than the risks associated with our operations in the United States, and our exposure to the risks of Ingeus is subjecta global market could hinder our ability to a number of obligations that the Companymaintain and Ingeus are required to complete. It is possible that these obligations may not be fulfilled, which could cause the termination of the Sale Agreement.expand international operations.

 

The Sale Agreement contains a number of customary conditions, suchWe have operation centers in Australia, Canada, France, Germany, Poland, Saudi Arabia, South Korea, Spain, Sweden, Switzerland, the United Kingdom and the United States. In implementing our international strategy, we may face barriers to entry and competition from local companies and other companies that already have established global businesses, as well as the accuracyrisks generally associated with conducting business internationally. The success and profitability of representationsinternational operations are subject to numerous risks and warrantiesuncertainties, many of which are outside of our control, such as:

political or economic instability;

changes in governmental regulation or taxation;

currency exchange fluctuations;

difficulties and costs of staffing and managing operations in certain foreign countries;

work stoppages or other changes in labor conditions; and

taxes and other restrictions on repatriating foreign profits back to the U.S.

In addition, changes in all material respects, that certain consents and approvals have been obtained, and other customary conditions, which must be met prior to the closingpolicies and/or laws of the Ingues acquisition. ManyU.S. or foreign governments resulting in, among other changes, higher taxation, tariffs or similar protectionist laws could reduce the anticipated benefits of the conditions to consummation of the acquisition are not within our control,international operations and we cannot predict when or if these conditions will be satisfied. If any of these conditions are not fulfilled or waived prior to the cutoff date set forth in the Sale Agreement (August 1, 2014), it is possible that the acquisition will not be consummated.

The failure to complete the acquisition of Ingeus could affect our stock price.

On March 31, 2014, we announced that we entered into an agreement to acquire Ingeus, with an expected close in the second quarter of 2014. Should the closing of the acquisition fail or be delayed, we may experience anhave a material adverse effect on our business or negative reactions from the financial markets, which may cause a decrease in the market price of our stock.

Failure to complete the acquisition of Ingeus could adversely affect our business.

If the acquisition is not completed, our ongoing business, financial condition or results of operations may be adversely affected,and financial condition.

We have currency exposure arising from both sales and purchases denominated in foreign currencies, including intercompany transactions outside the U.S., and we will be subject to several risks, includingcurrently do not conduct hedging activities. We cannot predict with precision the following:effect of future exchange-rate fluctuations on our business and operating results, and significant rate fluctuations could have a material adverse effect on results of operations and financial condition.

 

we will be required to pay certain costs related to the acquisition whether or not it is consummated, such as professional, legal and accounting fees, which costs could be substantial and for which we will receive little to no benefit;

our management will have focused its attention on negotiating and preparing for the acquisition instead of pursuing other opportunities that could have been beneficial to us; and

we may experience negative reactions from the financial markets, our customers and employees.

 

 

  

We may be unable to integrate Ingeus into our businesses successfully and realize the anticipated benefits of the acquisition of Ingeus.

The acquisition involves the combination of two companies that currently operate in different geographic locations. We will be required to devote significant management attention and resources to integrating Ingeus with our business practices, culture and operations. Potential difficulties we may encounter as part of the integration process include the following:

the challenge of integrating complex systems, operating procedures, regulatory compliance programs and technology of the two companies in a seamless manner; and

potential unknown liabilities, liabilities that are significantly larger than we currently anticipate and unforeseen increased expenses or delays associated with the acquisition, including one-time cash costs to integrate the two businesses.

Accordingly, if the acquisition is consummated, the contemplated benefits may not be realized fully, or at all, or may take longer to realize than expected.

Item 2.

Unregistered Sales of Equity Securities and Use of Proceeds.

 

 Issuer Purchases of Equity Securities

 

          The following table provides information with respect to common stock repurchased by us during the three months ended March 31,June 30, 2014:

 

            

Total Number of

     
    

Total Number

      

Shares of Common Stock

  

Maximum Number of

 
    

of Shares of

  

Average Price

  

Purchased as Part of

  

Shares of Common Stock

 
    

Common Stock

  

Paid per

  

Publicly Announced

  

that May Yet Be Purchased

 

Period

  

Purchased

  

Share

  

Plans or Program

  

Under the Plans or Program (2)

 

Month 1:

                 

January 1, 2014

                 
 to                 

January 31, 2014

   3,361(1) $24.77   -   243,900 
                   

Month 2:

                 

February 1, 2014

                 
 to                 

February 28, 2014

   1,204(1) $26.15   -   243,900 
                   

Month 3:

                 

March 1, 2014

                 
 to                 

March 31, 2014

   12,557(1) $28.28   -   243,900 
                   

Total

   17,122  $27.44   -   243,900 
Period 

 Total Number of Shares of Common StockPurchased

  Average Price Paid per Share  Shares of Common Stock Purchased as Part of Publicly Announced  Plans or Program  Maximum Number of Shares of Common Stock that May Yet Be Purchased  Under the Plans or Program (2) 

Month 1:

                
April 1, 2014to April 30, 2014  -  $-   -   243,900 
                 

Month 2:

                
May 1, 2014to May 31, 2014  606(1) $39.41   -   243,900 
                 

Month 3:

                
June 1, 2014to June 30, 2014  187(1) $37.81   -   243,900 
                 

Total

  793  $39.03   -   243,900 


______________

 

(1)

The shares repurchased were acquired from employees in connection with the settlement of income tax and related benefit withholding obligations arising from vesting of restricted stock grants.

 

 

(2)

Our board of directors approved a stock repurchase program in February 2007 for up to one million shares of our common stock. As of March 31,June 30, 2014, we have spent approximately $14.4 million to purchase 756,100 shares of our common stock on the open market under this program.

 


 

Dividends

 

Our existing debt agreement restricts the payment of dividends by the Company.

 

Item 6.

Exhibits.

 

Exhibit
Number

 

Description

   

2.1(1)

 

Share Sale Agreement, dated as of March 31, 2014, by and among Providence, Pinnacle Australia Holdco Pty Ltd, Thérèse Virginia Rein and Gregory Kenneth Ashmead, and Michael Maurice Morris.Ashmead.

   

2.2(1)

 

Australian Share Sale Agreement Side Deed, dated as of March 31, 2014, by and among Providence, Pinnacle Australia Holdco Pty Ltd, Thérèse Virginia Rein, Gregory Kenneth Ashmead, Michael Maurice Morris, and Deloitte LLP.

   

3.1(2)

 

Certificate of Elimination dated as of March 27, 2014.

   

4.1(2)

 

Amendment and Termination of Rights Agreement, dated as of March 27, 2014, by and between the Company and Computershare Trust Company, N.A., as Rights Agent.

10.1(3)

First Amendment to the Amended and Restated Credit and Guaranty Agreement dated as of May 28, 2014, among The Providence Service Corporation, Bank of America, N.A. SunTrust Bank, BMO Harris Bank, Merrill Lynch, Pierce, Fenner & Smith Incorporated, SunTrust Robinson Humphrey, Inc. and HSBC Bank USA, National Association.


10.2(3)

Employment Agreement dated April 10, 2014 between Ingeus Europe Limited and Thérése Rein.

   

31.1

 

Certification pursuant to Securities Exchange Act Rules 13a-14 and 15d-14 of the Chief Executive Officer.

   

31.2

 

Certification pursuant to Securities Exchange Act Rules 13a-14 and 15d-14 of the Chief Financial Officer.

   

32.1

 

Certification pursuant to 18 U.S.C Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, of the Chief Executive Officer.

 

 

 

32.2

 

Certification pursuant to 18 U.S.C Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, of the Chief Financial Officer.

   

101. INS

 

XBRL Instance Document

   

101.SCH

 

XBRL Schema Document

   

101.CAL

 

XBRL Calculation Linkbase Document

   

101.LAB

 

XBRL Label Linkbase Document

   

101.PRE

 

XBRL Presentation Linkbase Document

   

101.DEF

 

XBRL Definition Linkbase Document

   

(1)

 

Incorporated by reference from an exhibit to the registrant’s current report on Form 8-K filed with the Securities and Exchange Commission on April 1, 2014.

   

(2)

 

Incorporated by reference from an exhibit to the registrant’s current report on Form 8-K filed with the Securities and Exchange Commission on March 27, 2014.

(3)

Incorporated by reference from an exhibit to the registrant’s current report on Form 8-K filed with the Securities and Exchange Commission on June 3, 2014.

 

 

 

SIGNATURES

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

     
 

 

THE PROVIDENCE SERVICE CORPORATION

   

Date: May 9,August 8, 2014

 

By:

 

/s/ Warren S. Rustand

 

Warren S. Rustand

 

 

 

Warren S. Rustand

Chief Executive Officer and Director

 

 

 

 

(Principal Executive Officer)

   

Date: May 9,August 8, 2014

 

By:

 

/s/ Robert E. Wilson

 

Robert E. Wilson

 

 

 

Robert E. Wilson

Chief Financial Officer

 

 

 

 

(Principal Financial and Accounting Officer)

 

 

 

EXHIBIT INDEX

 

 

Exhibit
Number
 Description
  
 

2.1(1)

Share Sale Agreement, dated as of March 31, 2014, by and among Providence, Pinnacle Australia Holdco Pty Ltd, Thérèse Virginia Rein and Gregory Kenneth Ashmead, and Michael Maurice Morris.Ashmead.

   

2.2(1)

Australian Share Sale Agreement Side Deed, dated as of March 31, 2014, by and among Providence, Pinnacle Australia Holdco Pty Ltd, Thérèse Virginia Rein, Gregory Kenneth Ashmead, Michael Maurice Morris, and Deloitte LLP.

  

3.1(2)

Certificate of Elimination dated as of March 27, 2014.

   

4.1(2)

Amendment and Termination of Rights Agreement, dated as of March 27, 2014, by and between the Company and Computershare Trust Company, N.A., as Rights Agent.

   

10.1(3)

First Amendment to the Amended and Restated Credit and Guaranty Agreement dated as of May 28, 2014, among The Providence Service Corporation, Bank of America, N.A. SunTrust Bank, BMO Harris Bank, Merrill Lynch, Pierce, Fenner & Smith Incorporated, SunTrust Robinson Humphrey, Inc. and HSBC Bank USA, National Association.

10.2(3)

Employment Agreement dated April 10, 2014 between Ingeus Europe Limited and Thérése Rein.

31.1

 

Certification pursuant to Securities Exchange Act Rules 13a-14 and 15d-14 of the Chief Executive Officer.

  

31.2

Certification pursuant to Securities Exchange Act Rules 13a-14 and 15d-14 of the Chief Financial Officer.

  

32.1

 

Certification pursuant to 18 U.S.C Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, of the Chief Executive Officer.

 

 

32.2

 

Certification pursuant to 18 U.S.C Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, of the Chief Financial Officer.

   

101. INS

XBRL Instance Document

   

101.SCH

XBRL Schema Document

   

101.CAL

XBRL Calculation Linkbase Document

   

101.LAB

XBRL Label Linkbase Document

   

101.PRE

XBRL Presentation Linkbase Document

   

101.DEF

XBRL Definition Linkbase Document

 
   
(1) 


(1)

Incorporated by reference from an exhibit to the registrant’s current report on Form 8-K filed with the Securities and Exchange Commission on April 1, 2014.

   

(2)

 

Incorporated by reference from an exhibit to the registrant’s current report on Form 8-K filed with the Securities and Exchange Commission on March 27, 2014.

(3)

Incorporated by reference from an exhibit to the registrant’s current report on Form 8-K filed with the Securities and Exchange Commission on June 3, 2014.