UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549


FORM 10-Q


(Mark One)

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934


For the quarterly period ended JuneSeptember 30, 2017

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934


For the transition period fromto

Commission File Number 001-34221



The Providence Service Corporation

(Exact name of registrant as specified in its charter)



Delaware

86-0845127


Delaware86-0845127
(State or other jurisdiction of

incorporation or organization)

(I.R.S. Employer

Identification No.)

 
(I.R.S. Employer
Identification No.)

700 Canal Street, Third Floor

Stamford, Connecticut

06902

(Address of principal executive offices)

(Zip Code)

(203) 307-2800

(Registrant’s telephone number, including area code)




Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    ☒  Yes    ☐  No


Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). ☒  Yes   ☐   No



Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer ☐

Accelerated filer ☒

Non-accelerated filer ☐ (Do not check if a smaller reporting company)

Smaller reporting company ☐

Emerging growth company ☐


If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 7(a)(2)(B) of the Securities Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    ☐  Yes    ☒  No

As of August 4,November 3, 2017, there were outstanding 13,501,63713,305,502 shares (excluding treasury shares of 3,944,171) of the registrant’s Common Stock, $0.001 par value per share.





TABLE OF CONTENTS

Page

  

 
   

   
 

Condensed Consolidated Balance Sheets – JuneSeptember 30, 2017 (unaudited) and December 31, 2016

   
 

Unaudited Condensed Consolidated Statements of Income – Three and sixnine months ended JuneSeptember 30, 2017 and 2016

   
 Unaudited Condensed Consolidated Statements of Comprehensive Income – Three and sixnine months ended JuneSeptember 30, 2017 and 2016
   
 

Unaudited Condensed Consolidated Statements of Cash Flows – SixNine months ended JuneSeptember 30, 2017 and 2016

   
 

Notes to the Unaudited Condensed Consolidated Financial Statements – JuneSeptember 30, 2017

   

  25
   

  40
   

  

 
   

   

Item 1A.

   

   

  42
   

  42
   

   





PART I—FINANCIAL INFORMATION

Item 1.  Financial Statements.

The Providence Service Corporation

Condensed Consolidated Balance Sheets

(in thousands except share and per share data)

  

June 30,

  

December 31,

 
  

2017

  

2016

 
  

(Unaudited)

     
Assets        

Current assets:

        

Cash and cash equivalents

 $56,583  $72,262 

Accounts receivable, net of allowance of$6,295 in 2017 and $5,901 in 2016

  172,189   162,115 

Other receivables

  8,545   12,639 

Prepaid expenses and other

  47,445   37,895 

Restricted cash

  1,461   3,192 

Total current assets

  286,223   288,103 

Property and equipment, net

  47,761   46,220 

Goodwill

  120,818   119,624 

Intangible assets, net

  46,799   49,124 

Equity investments

  160,601   161,363 

Other assets

  9,788   8,397 

Restricted cash, less current portion

  6,455   10,938 

Deferred tax asset

  4,431   1,510 

Total assets

 $682,876  $685,279 

Liabilities, redeemable convertible preferred stock and stockholders' equity

        

Current liabilities:

        

Current portion of long-term obligations

 $1,918  $1,721 

Accounts payable

  18,101   22,177 

Accrued expenses

  105,464   102,381 

Accrued transportation costs

  83,812   72,356 

Deferred revenue

  24,469   20,522 

Reinsurance and related liability reserves

  4,857   8,639 

Total current liabilities

  238,621   227,796 

Long-term obligations, less current portion

  1,131   1,890 

Other long-term liabilities

  24,750   22,380 

Deferred tax liabilities

  55,141   57,973 

Total liabilities

  319,643   310,039 

Commitments and contingencies (Note 11)

        

Reedeemable convertible preferred stock

        

Convertible preferred stock, net: Authorized 10,000,000 shares;$0.001 par value; 803,398 and 803,398 issued and outstanding;5.5%/8.5% dividend rate

  77,565   77,565 

Stockholders' equity

        

Common stock: Authorized 40,000,000 shares; $0.001 parvalue; 17,433,365 and 17,315,661 issued and outstanding(including treasury shares)

  17   17 

Additional paid-in capital

  307,934   302,010 

Retained earnings

  153,266   156,718 

Accumulated other comprehensive loss, net of tax

  (29,023)  (33,449)

Treasury shares, at cost, 3,944,009 and 3,478,676 shares

  (144,193)  (125,201)

Total Providence stockholders' equity

  288,001   300,095 

Noncontrolling interest

  (2,333)  (2,420)

Total stockholders' equity

  285,668   297,675 

Total liabilities, redeemable convertible preferred stock and stockholders' equity

 $682,876  $685,279 

 September 30,
2017
 December 31,
2016
 (Unaudited)  
Assets   
Current assets:   
Cash and cash equivalents$92,178
 $72,262
Accounts receivable, net of allowance of $5,765 in 2017 and $5,901 in 2016175,162
 162,115
Other receivables5,555
 12,639
Prepaid expenses and other39,083
 37,895
Restricted cash1,198
 3,192
Total current assets313,176
 288,103
Property and equipment, net48,191
 46,220
Goodwill121,555
 119,624
Intangible assets, net45,750
 49,124
Equity investments157,067
 161,363
Other assets12,911
 8,397
Restricted cash, less current portion5,902
 10,938
Deferred tax asset4,436
 1,510
Total assets$708,988
 $685,279
Liabilities, redeemable convertible preferred stock and stockholders' equity   
Current liabilities:   
Current portion of long-term obligations$1,528
 $1,721
Accounts payable19,921
 22,177
Accrued expenses103,397
 102,381
Accrued transportation costs101,195
 72,356
Deferred revenue17,421
 20,522
Reinsurance and related liability reserves4,881
 8,639
Total current liabilities248,343
 227,796
Long-term obligations, less current portion566
 1,890
Other long-term liabilities23,968
 22,380
Deferred tax liabilities54,363
 57,973
Total liabilities327,240
 310,039
Commitments and contingencies (Note 11)
 
Redeemable convertible preferred stock   
Convertible preferred stock, net: Authorized 10,000,000 shares; $0.001 par value; 803,232 and 803,398 issued and outstanding; 5.5%/8.5% dividend rate77,549
 77,565
Stockholders' equity   
Common stock: Authorized 40,000,000 shares; $0.001 par value; 17,446,673 and 17,315,661 issued and outstanding (including treasury shares)17
 17
Additional paid-in capital310,017
 302,010
Retained earnings167,004
 156,718
Accumulated other comprehensive loss, net of tax(26,331) (33,449)
Treasury shares, at cost, 3,944,171 and 3,478,676 shares(144,201) (125,201)
Total Providence stockholders' equity306,506
 300,095
Noncontrolling interest(2,307) (2,420)
Total stockholders' equity304,199
 297,675
Total liabilities, redeemable convertible preferred stock and stockholders' equity$708,988
 $685,279
See accompanying notes to the unaudited condensed consolidated financial statements



The Providence Service Corporation

Unaudited Condensed Consolidated Statements of Income

(in thousands except share and per share data)

  

Three months ended June 30,

  

Six months ended June 30,

 
  

2017

  

2016

  

2017

  

2016

 
                 

Service revenue, net

 $407,983  $398,119  $807,477  $780,154 
                 

Operating expenses:

                

Service expense

  377,036   367,846   746,446   716,521 

General and administrative expense

  18,048   16,711   35,076   35,228 

Depreciation and amortization

  6,900   6,849   13,169   13,388 

Total operating expenses

  401,984   391,406   794,691   765,137 
                 

Operating income

  5,999   6,713   12,786   15,017 
                 

Other expenses:

                

Interest expense, net

  329   407   681   902 

Equity in net (gain) loss of investees

  (1,530)  1,459   530   4,176 

Loss (gain) on foreign currency transactions

  463   (775)  400   (850)

Income from continuing operationsbefore income taxes

  6,737   5,622   11,175   10,789 

Provision for income taxes

  2,879   3,997   5,402   7,789 

Income from continuing operations, net of tax

  3,858   1,625   5,773   3,000 

Discontinued operations, net of tax

  (117)  2,370   (5,984)  3,123 

Net income (loss)

  3,741   3,995   (211)  6,123 

Net loss (income) attributable to noncontrollinginterests

  174   628   (200)  735 

Net income (loss) attributable to Providence

 $3,915  $4,623  $(411) $6,858 
                 

Net income (loss) available to commonstockholders (Note 9)

 $2,434  $3,104  $(3,037) $4,108 
                 

Basic earnings (loss) per common share:

                

Continuing operations

 $0.19  $0.07  $0.22  $0.09 

Discontinued operations

  (0.01)  0.14   (0.44)  0.18 

Basic earnings (loss) per common share

 $0.18  $0.21  $(0.22) $0.27 
                 

Diluted earnings (loss) per common share:

                

Continuing operations

 $0.19  $0.07  $0.22  $0.09 

Discontinued operations

  (0.01)  0.14   (0.44)  0.18 

Diluted earnings (loss) per common share

 $0.18  $0.21  $(0.22) $0.27 
                 

Weighted-average number of commonshares outstanding:

                

Basic

  13,553,704   14,893,595   13,628,572   14,975,582 

Diluted

  13,607,576   15,019,312   13,687,183   15,098,945 

 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
Service revenue, net$409,517
 $412,271
 $1,216,994
 $1,192,426
        
Operating expenses:       
Service expense378,032
 378,488
 1,124,478
 1,095,011
General and administrative expense18,629
 17,320
 53,705
 52,548
Depreciation and amortization6,547
 6,670
 19,716
 20,058
Total operating expenses403,208
 402,478
 1,197,899
 1,167,617
        
Operating income6,309
 9,793
 19,095
 24,809
        
Other expenses:       
Interest expense, net302
 338
 983
 1,239
Equity in net (gain) loss of investees460
 1,517
 991
 5,693
Gain on sale of equity investment(12,606) 
 (12,606) 
Loss (gain) on foreign currency transactions200
 (482) 600
 (1,332)
Income from continuing operations before income taxes17,953
 8,420
 29,127
 19,209
Provision for income taxes2,989
 4,678
 8,391
 12,466
Income from continuing operations, net of tax14,964
 3,742
 20,736
 6,743
Discontinued operations, net of tax(16) (2,791) (6,000) 332
Net income14,948
 951
 14,736
 7,075
Net loss (income) attributable to noncontrolling interests(95) (301) (295) 433
Net income attributable to Providence$14,853
 $650
 $14,441
 $7,508
        
Net income (loss) available to common stockholders (Note 9)$11,962
 $(745) $8,927
 $3,697
        
Basic earnings (loss) per common share:       
Continuing operations$0.88
 $0.14
 $1.10
 $0.23
Discontinued operations
 (0.19) (0.44) 0.02
Basic earnings (loss) per common share$0.88
 $(0.05) $0.66
 $0.25
        
Diluted earnings (loss) per common share:       
Continuing operations$0.88
 $0.14
 $1.09
 $0.23
Discontinued operations
 (0.19) (0.44) 0.02
Diluted earnings (loss) per common share$0.88
 $(0.05) $0.65
 $0.25
        
Weighted-average number of common shares outstanding:       
Basic13,581,662
 14,523,408
 13,612,764
 14,823,757
Diluted13,655,554
 14,634,483
 13,676,468
 14,943,024
See accompanying notes to the unaudited condensed consolidated financial statements




The Providence Service Corporation

Unaudited Condensed Consolidated Statements of Comprehensive Income

(in thousands)

  

Three months ended June 30,

  

Six months ended June 30,

 
  

2017

  

2016

  

2017

  

2016

 
                 
                 

Net income (loss)

 $3,741  $3,995  $(211) $6,123 

Net loss (income) attributable toto noncontrolling interest

  174   628   (200)  735 

Net income (loss) attributable to Providence

  3,915   4,623   (411)  6,858 

Other comprehensive income (loss):

                

Foreign currency translation adjustments,net of tax

  3,225   (6,841)  4,426   (8,332)

Other comprehensive income (loss):

  3,225   (6,841)  4,426   (8,332)

Comprehensive income (loss)

  6,966   (2,846)  4,215   (2,209)

Comprehensive income (loss) attributable tononcontrolling interest

  264   551   (87)  645 

Comprehensive income (loss) attributableto Providence

 $7,230  $(2,295) $4,128  $(1,564)

 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
Net income$14,948
 $951
 $14,736
 $7,075
Net loss (income) attributable to noncontrolling interest(95) (301) (295) 433
Net income attributable to Providence14,853
 650
 14,441
 7,508
Other comprehensive income (loss):       
Foreign currency translation adjustments, net of tax2,165
 (2,808) 6,591
 (11,140)
Reclassification of translation loss realized upon sale of equity investment527
 
 527
 
Other comprehensive income (loss):2,692
 (2,808) 7,118
 (11,140)
Comprehensive income (loss)17,640
 (1,857) 21,854
 (4,065)
Comprehensive loss (income) attributable to noncontrolling interest(26) (266) (113) 378
Comprehensive income (loss) attributable to Providence$17,614
 $(2,123) $21,741
 $(3,687)



































See accompanying notes to the unaudited condensed consolidated financial statements



The Providence Service Corporation

Unaudited Condensed Consolidated Statements of Cash Flows

(in thousands)

  

Six months ended June 30,

 
  

2017

  

2016

 

Operating activities

        

Net (loss) income

 $(211) $6,123 

Adjustments to reconcile net income to net cashprovided by operating activities:

        

Depreciation

  9,245   11,518 

Amortization

  3,924   17,632 

Provision for doubtful accounts

  1,082   1,938 

Stock-based compensation

  3,021   1,947 

Deferred income taxes

  (6,733)  (10,094)

Amortization of deferred financing costs and debt discount

  349   1,053 

Equity in net loss of investees

  530   4,176 

Other non-cash charges (credits)

  401   (806)

Changes in operating assets and liabilities, net of effectsof acquisitions:

        

Accounts receivable

  (8,949)  (6,531)

Prepaid expenses and other

  (3,485)  (25,909)

Reinsurance and related liability reserve

  (4,874)  2,784 

Accounts payable and accrued expenses

  (1,716)  44,052 

Income taxes payable on sale of business

  -   (28,337)

Accrued transportation costs

  11,456   12,119 

Deferred revenue

  2,896   1,448 

Other long-term liabilities

  2,325   4,642 

Net cash provided by operating activities

  9,261   37,755 

Investing activities

        

Purchase of property and equipment

  (10,745)  (23,636)

Net increase (decrease) in short-term investments

  300   (9)

Equity investments

  -   (6,381)

Loan to joint venture

  (566)  - 

Restricted cash for reinsured claims losses and other

  6,216   3,849 

Net cash used in investing activities

  (4,795)  (26,177)

Financing activities

        

Preferred stock dividends

  (2,191)  (2,197)

Repurchase of common stock, for treasury

  (18,754)  (32,534)

Proceeds from common stock issued pursuant to stock option exercise

  1,028   787 

Performance restricted stock surrendered for employee tax payment

  (96)  - 

Repayment of long-term debt

  -   (15,500)

Proceeds from long-term debt

  -   22,500 

Capital lease payments and other

  (738)  (47)

Net cash used in financing activities

  (20,751)  (26,991)

Effect of exchange rate changes on cash

  606   (533)

Net change in cash and cash equivalents

  (15,679)  (15,946)

Cash and cash equivalents at beginning of period

  72,262   84,770 

Cash and cash equivalents at end of period

 $56,583  $68,824 
         

Supplemental cash flow information:

        

Cash paid for interest

 $714  $6,083 

Cash paid for income taxes

 $7,736  $45,265 

 Nine months ended September 30,
 2017 2016
Operating activities   
Net (loss) income$14,736
 $7,075
Adjustments to reconcile net income to net cash provided by operating activities:   
Depreciation13,802
 17,039
Amortization5,914
 24,140
Provision for doubtful accounts1,258
 2,196
Stock-based compensation4,586
 3,204
Deferred income taxes(7,062) (15,446)
Amortization of deferred financing costs and debt discount516
 1,573
Equity in net loss of investees991
 5,693
Gain on sale of equity investment(12,606) 
Other non-cash charges (credits)555
 (1,279)
Changes in operating assets and liabilities:   
Accounts receivable(10,647) (22,116)
Prepaid expenses and other7,517
 (9,900)
Reinsurance and related liability reserve(4,924) 984
Accounts payable and accrued expenses(3,407) 32,530
Income taxes payable on sale of business
 (30,153)
Accrued transportation costs28,839
 31,935
Deferred revenue(4,537) (7,460)
Other long-term liabilities1,399
 5,242
Net cash provided by operating activities36,930
 45,257
Investing activities   
Purchase of property and equipment(15,293) (33,928)
Net increase from short-term investments300
 242
Equity investments
 (6,381)
Cost method investments(3,000) 
Loan to joint venture(566) 
Repayment of loan from joint venture576
 
Proceeds from sale of equity investment15,823
 
Restricted cash for reinsured claims losses and other7,029
 4,917
Net cash provided by (used in) investing activities4,869
 (35,150)
Financing activities   
Preferred stock dividends(3,305) (3,309)
Repurchase of common stock, for treasury(18,763) (53,214)
Proceeds from common stock issued pursuant to stock option exercise1,528
 4,099
Performance restricted stock surrendered for employee tax payment(96) 
Repayment of long-term debt
 (23,250)
Proceeds from long-term debt
 43,500
Capital lease payments and other(1,711) (47)
Net cash used in financing activities(22,347) (32,221)
Effect of exchange rate changes on cash464
 (39)
Net change in cash and cash equivalents19,916
 (22,153)
Cash and cash equivalents at beginning of period72,262
 84,770
Cash and cash equivalents at end of period$92,178
 $62,617
    
Supplemental cash flow information:   
Cash paid for interest$776
 $8,873
Cash paid for income taxes$14,804
 $50,037
Prepaid financing and subsidiary stock issuance costs$
 $1,049
Accrued unfunded future equity investment capital contributions$
 $1,590
Purchase of equipment through capital lease obligation$
 $809
See accompanying notes to the unaudited condensed consolidated financial statements



The Providence Service Corporation

Notes to the Unaudited Condensed Consolidated Financial Statements

JuneSeptember 30, 2017

(in thousands except years, share and per share data)

1.    Organization and Basis of Presentation


Description of Business


The Providence Service Corporation (“we”, the “Company” or “Providence”) is a holding company, which owns interests in, through its subsidiaries and other companies that arein which it owns interests, is primarily engaged in the provision of healthcare and workforce development services for public and private sector entities seeking to control costs and promote positive outcomes. The subsidiaries and other companies in which the Company holds interests comprise the following segments:

Non-Emergency Transportation Services (“NET Services”) – Nationwide provider of non-emergency medical transportation programs for state governments and managed care organizations.

Workforce Development Services (“WD Services”) – Global provider of employment preparation and placement and legal offender rehabilitation services to eligible participants of government sponsored programs.

Matrix Investment – Minority interest in nationwide provider of in-home care optimization and management solutions, including comprehensive health assessments, to members of managed care organizations, accounted for as an equity method investment.

Non-Emergency Transportation Services (“NET Services”) – Nationwide provider of non-emergency medical transportation programs for state governments and managed care organizations.
Workforce Development Services (“WD Services”) – Global provider of employment preparation and placement and legal offender rehabilitation services to eligible participants of government sponsored programs.
Matrix Investment – Minority interest in nationwide provider of in-home care optimization and management solutions, including comprehensive health assessments, to members of managed care organizations, accounted for as an equity method investment.

Basis of Presentation


The Company follows accounting standards set by the Financial Accounting Standards Board (“FASB”). The FASB establishes accounting principles generally accepted in the United States (“GAAP”). Rules and interpretive releases of the Securities and Exchange Commission (“SEC”) under authority of federal securities laws are also sources of authoritative GAAP for SEC registrants. References to GAAP issued by the FASB in these footnotes are to the FASBAccounting Standards Codification (“ASC”), which serves as the single source of authoritative non-SEC accounting and reporting standards to be applied by non-governmental entities. All amounts are presented in United States (“U.S.”) dollars, unless otherwise noted.


The Company’s unaudited condensed consolidated financial statements have been prepared in accordance with GAAP for interim financial information, and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all the information and disclosures required by GAAP for complete financial statements. In the opinion of management, all adjustments considered necessary for the fair presentation of the results of the interim periods have been included.


The Company has made estimates relating to the reporting of assets and liabilities, revenues and expenses and certain disclosures to prepare these unaudited condensed consolidated financial statements in conformity with GAAP. Actual results could differ from those estimates. Operating results for the three and sixnine months ended JuneSeptember 30, 2017 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2017. Management has evaluated events and transactions that occurred after the balance sheet date and through the date these unaudited condensed consolidated financial statements were filed, and considered the effect of such events in the preparation of these unaudited condensed consolidated financial statements.


The condensed consolidated balance sheet at December 31, 2016 has been derived from the audited financial statements at that date, but does not include all the information and footnotes required by GAAP for complete financial statements. The unaudited condensed consolidated financial statements contained herein should be read in conjunction with the audited financial statements and notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2016.


The Company holds investments that are accounted for using the equity method. The Company does not control the decision-making process or business management practices of these affiliates. While the Company has access to certain information and performs certain procedures to review the reasonableness of information, the Company relies on management of these affiliates to provide accurate financial information prepared in accordance with GAAP. The Company receives audit reports relating to such financial information from the affiliates’ independent auditors on an annual basis. The Company is not aware of any errors in or possible misstatements of the financial information provided by its equity affiliates that would have a material effect on the Company’s condensed consolidated financial statements.




Reclassifications


We have reclassified certain amounts relating to our prior period results to conform to our current period presentation. On October 19, 2016, affiliates of Frazier Healthcare Partners purchased a 53.2% equity interest in CCHN Group Holdings, Inc. and its subsidiaries (“Matrix”) with Providence retaining a 46.8% equity interest (the “Matrix Transaction”). Prior to the closing of the Matrix Transaction, the financial results of Matrix were included in the Company’s Health Assessment Services (“HA Services”) segment. Operating results for this segment are reported as discontinued operations, net of tax in the condensed consolidated statements of income for the three and sixnine months ended JuneSeptember 30, 2016. See Note 13,Discontinued Operations,for further information. See Note 2,Significant Accounting Policies and Recent Accounting Pronouncements, for additional information on other reclassifications.


2.    Significant Accounting Policies and Recent Accounting Pronouncements


The Company adopted the following accounting pronouncements during the sixnine months ended JuneSeptember 30, 2017:


In November 2015, the FASB issued Accounting Standards Update (“ASU”) No. 2015-17,Income Taxes (Topic 740): Balance Sheet Classification of Deferred Taxes (“ASU 2015-17”), which changes how deferred taxes are classified on organizations’ balance sheets. The ASU eliminates the current requirement for organizations to present deferred tax liabilities and assets as current and noncurrent in a classified balance sheet. Instead, organizations will be required to classify all deferred tax assets and liabilities as noncurrent. The amendments apply to all organizations that present a classified balance sheet. For public companies, the amendments are effective for financial statements issued for annual periods beginning after December 16, 2016, and interim periods within those annual periods. The Company adopted ASU 2015-17 retrospectively on January 1, 2017, which resulted in the reclassification of the December 31, 2016 deferred tax assets-current balance of $6,825 and non-current deferred tax assets of $2,493 to long-term deferred tax liabilities in the amount of $9,318.


In March 2016, the FASB issued ASU No. 2016-07,Investments - Equity Method and Joint Ventures (Topic 323): Simplifying the Transition to the Equity Method of Accounting(“ (“ASU 2016-07”). ASU 2016-07 eliminates the requirement that when an investment qualifies for use of the equity method as a result of an increase in the level of ownership interest or degree of influence, an investor must adjust the investment, results of operations, and retained earnings retroactively on a step-by-step basis as if the equity method had been in effect during all previous periods that the investment had been held. ASU 2016-07 instead specifies that the investor should add the cost of acquiring the additional interest in the investee to the current basis of the investor’s previously held interest and apply the equity method of accounting as of the date the investment became qualified for equity method accounting. ASU 2016-07 is effective for all entities for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2016 and should be applied prospectively. The Company adopted ASU 2016-07 on January 1, 2017. The adoption of ASU 2016-07 had no impact on the Company’s financial statements or disclosures.


In March 2016, the FASB issued ASU No. 2016-09,Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting(“ (“ASU 2016-09”). ASU 2016-09 is intended to improve the accounting for employee share-based payments and affect all organizations that issue share-based payment awards to their employees. Several aspects of the accounting for share-based payment award transactions are simplified, including income tax consequences, classification of awards as either equity or liabilities and classification in the statement of cash flows. For public companies, the amendments are effective for annual periods beginning after December 15, 2016, and interim periods within those annual periods. The Company adopted ASU 2016-09 on January 1, 2017, and elected to recognize forfeitures as they occur. As a result, the Company recorded a cumulative effect adjustment of $850 to retained earnings as of January 1, 2017. Upon adoption, all excess tax benefits and tax deficiencies related to employee share-based payments are recognized through income tax expense prospectively. For the three and nine months ended JuneSeptember 30, 2017, the Company recorded excess tax deficiencies of $97$261 and $148, respectively, as an increase to the provision for income taxes. For the six months ended June 30, 2017, the Company recorded excess tax benefits of $113 as a reduction to the provision for income taxes. The Company excluded the related tax benefits when applying the treasury stock method for computing diluted shares outstanding on a prospective basis resulting in a decrease in diluted weighted average shares outstanding of 16,1964,779 and 8,7877,451 shares, respectively, for the three and sixnine months ended JuneSeptember 30, 2017.


The adoption of ASU 2016-09 subjects our tax rate to quarterly volatility from the effects of stock award exercises and vesting activities, including the adverse impact on our income tax provision for awards which result in a tax deduction less than the amount recorded for financial reporting purposes based upon the fair value of the award at the grant date. For example, no shares will be distributed under the Company’s 2015 Holding Company LTI Program (the “HoldCo LTIP”) unless the volume weighted average of Providence’s stock price over a 90-day period ending on December 31, 2017 exceeds $56.79. If this market condition is not satisfied, a significant tax shortfall will result, causing an adverse impact on our tax provision.





The Company elected to apply the change in classification of cash flows resulting from excess tax benefits or deficiencies on a retrospective basis. This resulted in an increase in cash flows provided by operating activities of $258$276 and an increase of $258$276 in cash flows used in financing activities in the condensed consolidated statement of cash flows for the sixnine months ended JuneSeptember 30, 2016. Additionally, ASU 2016-09 requires that employee taxes paid when an employer withholds shares for tax-withholding purposes be reported as financing activities in the consolidated statements of cash flows, which is how the Company has historically classified these amounts.


In January 2017, the FASB issued ASU No. 2017-01,Business Combinations (Topic 805):Clarifying the Definition of a Business(“ (“ASU 2017-01”). ASU 2017-01 clarifies the definition of a business with the objective of adding guidance to assist entities with evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. The definition of a business affects many areas of accounting including acquisitions, disposals, goodwill, and consolidation. ASU 2017-01 is effective for annual periods beginning after December 15, 2017, including interim periods within those periods. The Company adopted ASU 2017-01 on April 1, 2017. The adoption of ASU 2017-01 had no impact on the Company’s financial statements or disclosures.


In January 2017, the FASB issued ASU No. 2017-04,Intangibles-Goodwill and Other (Topic 350):Simplifying the Test for Goodwill Impairment(“ (“ASU 2017-04”).ASU 2017-04 removes the requirement to compare the implied fair value of goodwill with its carrying amount as part of step two of the goodwill impairment test. As a result, under ASU 2017-04, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount and should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value; however, the impairment loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. This guidance is effective prospectively for fiscal years beginning after December 15, 2019. Early adoption is permitted for interim or annual goodwill impairment tests performed after January 1, 2017. The Company adopted ASU 2017-04 on April 1, 2017. The adoption of ASU 2017-04 had no impact on the Company’s financial statements or disclosures.


Updates to the recent accounting pronouncements as disclosed in the Company’s Form 10-K for the year ended December 31, 2016 are as follows:


In May 2014, the FASB issued ASU No. 2014-09,Revenue from Contracts with Customers (Topic 606)(“ (“ASU 2014-09”).ASU 2014-09 introduced FASB Accounting Standards Codification Topic 606 (“ASC 606”), which will replace most currently applicable existing revenue recognition guidance and is intended to improve and converge with internationalstandardsinternational standards the financial reporting requirements for revenue from contracts with customers. The core principle of ASU 2014-09 is that an entity shouldrecognizeshould recognize revenue for the transfer of goods or services equal to the amount that it expects to be entitled to receive for those goods or services. ASU 2014-09also2014-09 also requires additional disclosures about the nature, timing and uncertainty of revenue and cash flows arising from customer contracts, including significantjudgmentssignificant judgments and changes in judgments. ASU 2014-09 allows for adoption either on a full retrospective basis to each prior reporting period presented or on amodifieda modified retrospective basis with the cumulative effect of initially applying the new guidance recognized at the date of initial application, which will beeffectivebe effective for the Company beginning January 1, 2018.


The Company has developed an adoption plan, assembled a cross-functional project team and is in the process of assessing the impacts of applying ASC 606 to the Company’s financial statements, information systems and internal controls. The Company has elected to adopt ASU 2014-09 using the modified retrospective method. Additionally, the Company has performed detailed reviews of a significant number of its existing contracts with customers. These reviews have focused on several key considerations which could impact the Company's accounting and reporting under the new standard:

the effect of specified clauses on the term of many of the Company’s contracts with customers;

the nature of the promises in many of the Company’s contracts with customers to perform integrated services over a period of time;

whether and how much variable consideration to include when determining the transaction prices for its contracts with customers;

the effect of specified clauses on the term of many of the Company’s contracts with customers;
the nature of the promises in many of the Company’s contracts with customers to perform integrated services over a period of time;
whether and how much variable consideration to include when determining the transaction prices for its contracts with customers;
whether any of the Company’s customer contracts require performance over a series of distinct service periods and the impact on determining and allocating the transaction price; and
the manner in which the Company will measure its progress towards fully satisfying its performance obligations, including a determination of whether the Company may be able to use certain practical expedients.


whether any of the Company’s customer contracts require performance over a series of distinct service periods and the impact on determining and allocating the transaction price; and

the manner in which the Company will measure its progress towards fully satisfying its performance obligations, including a determination of whether the Company may be able to use certain practical expedients.


These reviews are substantially complete for NET Services and are ongoing for WD Services. The Company expects little to no impact within NET Services from the adoption of ASU 2014-09, and is implementing controls and process changes needed to apply ASC 606. Within WD Services, the Company expects certain amounts of variable consideration related to contingent revenue will be accelerated. Such amounts were previously deferred until the final resolution of the contingency. Management’s assessment is ongoing; therefore, the Company has not yet determined with certainty the impact of applying ASC 606. However,however, management does not believe the impact of ASC 606 on its financial statements will be significant based on the procedures performed to date.


In January 2017, the FASB issued ASU No. 2017-03,Accounting Changes and Error Corrections (Topic 250) and Investments - Equity Method and Joint Ventures (Topic323)(“323) (“ASU 2017-03”). ASU 2017-03 expands required qualitative disclosures when registrants cannot reasonably estimate the impact that adoption of an ASU will have on the financial statements. Such qualitative disclosures would include a comparison of the registrant’s new accounting policies, if determined, to current accounting policies, a description of the status of the registrant’s process to implement the new standard and a description of the significant implementation matters yet to be addressed by the registrant. Other than enhancements to the qualitative disclosures regarding future adoption of new ASUs, adoption of the provisions of this standard is not expected to have any impact on the Company’s consolidated financial statements.


In May 2017, the FASB issued ASU No. 2017-09,Compensation–Stock Compensation (Topic 718):Scope of Modification Accounting(“ (“ASU 2017-09”). ASU 2017-09 provides guidance about which changes to the terms of a share-based payment award should be accounted for as a modification. A change to an award should be accounted for as a modification unless the fair value of the modified award is the same as the original award, the vesting conditions do not change, and the classification as an equity or liability instrument does not change. This guidance is effective for fiscal years beginning after December 15, 2017. Early adoption is permitted. The adoption of ASU 2017-09 is not expected to have a material impact on the Company’s consolidated financial statements.


There were no other significant updates to the new accounting guidance not yet adopted by the Company as disclosed in its Form 10-K for the year ended December 31, 2016.


3.    Equity Investment


Matrix


Prior to the closing of the Matrix Transaction on October 19, 2016, the financial results of Matrix were included in the Company’s HA Services segment. Subsequent to the closing of the Matrix Transaction, the Company ownsowned a 46.8% noncontrolling interest in Matrix. As of September 30, 2017, the Company owned a 46.6% noncontrolling interest in Matrix. Pursuant to a Shareholder’s Agreement, affiliates of Frazier Healthcare Partners hold rights necessary to control the fundamental operations of Matrix. The Company accounts for this investment in Matrix under the equity method of accounting and the Company’s share of Matrix’s income or losses are recorded as “Equity in net (gain) loss of investees” in the accompanying condensed consolidated statements of income.


The carrying amount of the assets included in the Company’s condensed consolidated balance sheet and the maximum loss exposure related to the Company’s interest in Matrix as of JuneSeptember 30, 2017 and December 31, 2016 totaled $157,124$156,883 and $157,202, respectively.


Summary financial information for Matrix on a standalone basis is as follows:

  

June 30, 2017

  

December 31, 2016

 

Current assets

 $43,479  $28,589 

Long-term assets

  604,598   614,841 

Current liabilities

  35,236   25,791 

Long-term liabilities

  274,426   281,348 

  

Three months ended

June 30, 2017

     

Revenue

 $60,852     

Operating income

  5,942     

Net income

  1,619     

  

Six months ended

June 30, 2017

     

Revenue

 $116,707     

Operating income

  6,950     

Net loss

  (238)    

 September 30, 2017 December 31, 2016
Current assets$50,015
 $28,589
Long-term assets598,842
 614,841
Current liabilities39,273
 25,791
Long-term liabilities270,816
 281,348
 Three months ended
September 30, 2017
Revenue$58,639
Operating income3,159
Net loss(537)


 Nine months ended
September 30, 2017
Revenue$175,346
Operating income10,109
Net loss(775)

See Note 13,Discontinued Operations, for Matrix’s 2016 results of operations.


Mission Providence


The Company entered into a joint venture agreement in November 2014 with Mission Australia ACN ("Mission Australia") to form Mission Providence Pty Ltd (“Mission Providence”). Mission Providence delivers employment preparation and placement services in Australia. The Company hashad a 60% ownership interest in Mission Providence, and hashad rights to 75% of Mission Providence’s distributions of cash or profit surplus twice per calendar year.

The Company determined it has a variable interest in Mission Providence. However, it does not have unilateral power to direct the activities that most significantly impact Mission Providence’s economic performance, which include budget approval, business planning, the appointment of key officers and liquidation and distribution of share capital. As a result, the Company is not the primary beneficiary of Mission Providence. The Company accountsaccounted for this investment under the equity method of accounting and the Company’s share of Mission Providence’s income or losses iswas recorded as “Equity��Equity in net (gain) loss of investees” in the accompanying condensed consolidated statements of income. Cash contributions made to Mission Providence in exchange for its equity interests are included in the condensed consolidated statements of cash flows as “Equity investments.”


On September 29, 2017, the Company and Mission Australia completed the sale of 100% of the stock of Mission Providence pursuant to a share sale agreement. Upon the sale of Mission Providence, the Company received AUD 20,184, or $15,823 of proceeds, for its equity interest, net of transaction fees. The following table summarizesrelated gain on sale of Mission Providence totaling $12,606 is recorded as “Gain on sale of equity investment” in the accompanying condensed consolidated statements of income. The carrying amountsamount of the assets and liabilities included in the Company’s condensed consolidated balance sheet and the maximum loss exposure related to the Company’s interest in Mission Providence as of June 30, 2017 andwas $4,021 at December 31, 2016:

  

Equity

Investments

  

Other Assets

  

Accrued

Expenses

  

Maximum

Exposure to

Loss

 

  June 30, 2017

 $3,326  $576  $-  $3,902 

December 31, 2016

 $4,021  $-  $-  $4,021 

Other Assets is comprised of a loan to Mission Providence, which was made during the three months ended March 31, 2017. 2016.


Summary financial information for Mission Providence on a standalone basis is as follows:

  

June 30, 2017

  

December 31, 2016

 

Current assets

 $816  $4,640 

Long-term assets

  10,530   10,473 

Current liabilities

  10,658   12,844 

Long-term liabilities

  -   1,655 

  

Three months ended June 30,

 
  

2017

  

2016

 

Revenue

 $10,493  $9,708 

Operating income (loss)

  639   (2,709)

Net income (loss)

  577   (1,945)

  

Six months ended June 30,

 
  

2017

  

2016

 

Revenue

 $19,880  $17,126 

Operating loss

  (1,166)  (7,794)

Net loss

  (1,283)  (5,568)

 December 31, 2016
Current assets$4,640
Long-term assets10,473
Current liabilities12,844
Long-term liabilities1,655
 Three months ended September 30,
 2017 2016
Revenue$10,244
 $9,349
Operating loss(599) (2,903)
Net loss(651) (2,059)
 Nine months ended September 30,
 2017 2016
Revenue$30,125
 $26,475
Operating loss(1,765) (10,697)
Net loss(1,934) (7,627)



4.    Prepaid Expenses and Other


Prepaid expenses and other were comprised of the following: 

  

June 30,

  

December 31,

 
  

2017

  

2016

 

Prepaid income taxes

 $1,701  $1,467 

Escrow funds

  10,000   10,000 

Prepaid insurance

  2,402   3,153 

Prepaid taxes and licenses

  2,479   3,570 

Note receivable

  3,177   3,130 

Prepaid rent

  3,447   2,013 

Deposits held for leased premises and bonds

  2,674   2,609 

Other

  21,565   11,953 
         

Total prepaid expenses and other

 $47,445  $37,895 

 September 30,
2017
 December 31,
2016
Prepaid income taxes$3,819
 $1,467
Escrow funds10,000
 10,000
Prepaid insurance2,778
 3,153
Prepaid taxes and licenses2,526
 3,570
Note receivable3,201
 3,130
Prepaid rent2,727
 2,013
Deposits held for leased premises and bonds2,744
 2,609
Other11,288
 11,953
Total prepaid expenses and other$39,083
 $37,895

Escrow funds represent amounts related to potential indemnification claims from the sale of the Human Services segment, which was completed on November 1, 2015. The Company has accrued $15,000 as a contingent liability for the settlement of potential indemnification claims, which is included in “Accrued expenses” in the condensed consolidated balance sheet as of JuneSeptember 30, 2017. While the matter is not resolved, it is highly likely the escrow funds will be used to satisfy a portion of this settlement. See Note 11,Commitments and Contingencies, for further information.

The increase in “Other” in the table above from December 31, 2016 to June 30, 2017 primarily relates to the timing of prepaid program costs for WD Services.


5.    Accrued Expenses


Accrued expenses consisted of the following:

  

June 30,

  

December 31,

 
  

2017

  

2016

 

Accrued compensation

 $21,704  $23,050 

NET Services accrued contract payments

  32,146   32,836 

Accrued settlement

  15,000   6,000 

Income taxes payable

  1,545   372 

Other

  35,069   40,123 

Total accrued expenses

 $105,464  $102,381 

 September 30,
2017
 December 31, 2016
Accrued compensation$24,058
 $23,050
NET Services accrued contract payments26,504
 32,836
Accrued settlement15,000
 6,000
Income taxes payable
 372
Other37,835
 40,123
Total accrued expenses$103,397
 $102,381

6.    Restructuring and Related Reorganization Costs


WD Services has three ongoing redundancy programs: a redundancy plan approved in 2016 related to the termination of employees as part of a value enhancement project (“Ingeus Futures’ Program”) to better align costs at Ingeus with revenue and to improve overall operating performance; and twoprograms. Two redundancy plans were approved in 2015 includingand have been substantially completed; a plan related to the termination of employees delivering services under an offender rehabilitation program (“Offender Rehabilitation Program”) and a plan related to the termination of employees delivering services under the Company’s employability and skills training programs and certain other employees in the UKUnited Kingdom (“UK Restructuring Program”). In addition, a redundancy plan related to the termination of employees as part of a value enhancement project ("Ingeus Futures Program") to better align costs at Ingeus with revenue and to improve overall operating performance was approved in 2016. The Company recorded severance and related charges of $859$1,117 and $4,608$4,741 during the sixnine months ended JuneSeptember 30, 2017 and 2016, respectively, relating to the termination benefits for employee groups and specifically identified employees impacted by these plans. The severance charges incurred are recorded as “Service expense” in the accompanying condensed consolidated statements of income.


The initial estimate of severance and related charges for the plans was based upon the employee groups impacted, average salary and benefits, and redundancy benefits pursuant to the existing policies. Additional charges above the initial estimates were incurred for the redundancy plans during the sixnine months ended JuneSeptember 30, 2017 and 2016 related to the actualization of termination benefits for specifically identified employees impacted under these plans, as well as an increase in the number of individuals impacted by these plans. The final identification of the employees impacted by each program is subject to customary consultation procedures.




Summary of Severance and Related Charges

  

January 1,

2017

  

Costs

Incurred

  

Cash Payments

  

Foreign Exchange

Rate Adjustments

  

June 30, 2017

 
                     

Ingeus Futures' Program

 $2,486  $836  $(2,341) $130  $1,111 

Offender Rehabilitation Program

  1,380   52   (1,295)  18   155 

UK Restructuring Program

  50   (29)  -   2   23 
                     

Total

 $3,916  $859  $(3,636) $150  $1,289 

  

January 1,

2016

  

Costs

Incurred

  

Cash Payments

  

Foreign Exchange

Rate Adjustments

  

June 30, 2016

 
                     

Offender Rehabilitation Program

 $6,538  $4,174  $(2,204) $(753) $7,755 

UK Restructuring Program

  2,059   434   (1,956)  (96)  441 
                     

Total

 $8,597  $4,608  $(4,160) $(849) $8,196 

 January 1,
2017
 
Costs
Incurred
 Cash Payments 
Foreign Exchange
Rate Adjustments
 September 30, 2017
          
Ingeus Futures' Program$2,486
 $1,186
 $(3,086) $158
 $744
Offender Rehabilitation Program1,380
 (40) (1,357) 17
 
UK Restructuring Program50
 (29) 
 3
 24
Total$3,916
 $1,117
 $(4,443) $178
 $768
 January 1,
2016
 
Costs
Incurred
 Cash Payments 
Foreign Exchange
Rate Adjustments
 September 30, 2016
          
Offender Rehabilitation Program$6,538
 $4,204
 $(6,075) $(906) $3,761
UK Restructuring Program2,059
 537
 (2,379) (103) 114
Total$8,597
 $4,741
 $(8,454) $(1,009) $3,875

The total of accrued severance and related costs of $1,289$768 is reflected in “Accrued expenses” in the condensed consolidated balance sheet at JuneSeptember 30, 2017. The amount accrued as of JuneSeptember 30, 2017 is expected to be settled principally by the end of 2017.


7.    Stockholders’ Equity


The following table reflects changes in common stock, additional paid-in capital, retained earnings, accumulated other comprehensive loss, treasury stock and noncontrolling interest for the sixnine months ended JuneSeptember 30, 2017:

                  

Accumulated

                 
          

Additional

      

Other

          

Non-

     
  

Common Stock

  

Paid-In

  

Retained

  

Comprehensive

  

Treasury Stock

  

controlling

     
  

Shares

  

Amount

  

Capital

  

Earnings

  

Loss

  

Shares

  

Amount

  

Interest

  

Total

 

Balance at December 31, 2016

  17,315,661  $17  $302,010  $156,718  $(33,449)  3,478,676  $(125,201) $(2,420) $297,675 

Stock-based compensation

  -   -   3,061   -   -   -   -   -   3,061 

Exercise of employee stockoptions

  60,233   -   968   -   -   5,665   (238)  -   730 

Restricted stock issued

  28,923   -   -   -   -   17,703   (771)  -   (771)

Performance restrictedstock issued

  3,773   -   (96)  -   -   -   -   -   (96)

Shares issued for bonussettlement and directorstipend

  24,775       1,107       -   -   -   -   1,107 

Stock repurchase plan

  -   -   -   -   -   441,965   (17,983)  -   (17,983)

Foreign currency translationadjustments, net of tax

  -   -   -   -   4,426   -   -   (113)  4,313 

Convertible preferred stockdividends

  -   -   -   (2,191)  -   -   -   -   (2,191)

Noncontrolling interests

  -   -   -   -   -   -   -   200   200 

Other

  -   -   34   -   -   -   -   -   34 

Net income attributable toProvidence

  -   -   -   (411)  -   -   -   -   (411)

Cumulative effect adjustmentfrom change in accountingprinciple

  -   -   850   (850)  -   -   -   -   - 
                                     

Balance at June 30, 2017

  17,433,365  $17  $307,934  $153,266  $(29,023)  3,944,009  $(144,193) $(2,333) $285,668 

 Common Stock Additional Paid-In Capital Retained Earnings Accumulated Other Comprehensive Loss Treasury Stock Non-controlling Interest  Total
 Shares Amount    Shares Amount  
Balance at December 31, 201617,315,661
 $17
 $302,010
 $156,718
 $(33,449) 3,478,676
 $(125,201) $(2,420) $297,675
Stock-based compensation
 
 4,636
 
 
 
 
 
 4,636
Exercise of employee stock options70,283
 
 1,468
 
 
 5,665
 (238) 
 1,230
Restricted stock issued31,316
 
 
 
 
 17,865
 (779) 
 (779)
Performance restricted stock issued3,773
 
 (96) 
 
 
 
 
 (96)
Shares issued for bonus settlement and director stipend25,225
 

 1,107
 

 
 
 
 
 1,107
Stock repurchase plan
 
 
 
 
 441,965
 (17,983) 
 (17,983)
Conversion of convertible preferred stock to common stock415
 
 17
 
 
 
 
 
 17
Foreign currency translation adjustments, net of tax
 
 
 
 6,591
 
 
 (182) 6,409
Reclassification of translation loss realized upon sale of equity investment
 
 
 
 527
 
 
 
 527
Convertible preferred stock dividends
 
 
 (3,305) 
 
 
 
 (3,305)
Noncontrolling interests
 
 
 
 
 
 
 295
 295
Other
 
 25
 
 
 
 
 
 25
Net income attributable to Providence
 
 
 14,441
 
 
 
 
 14,441
Cumulative effect adjustment from change in accounting principle
 
 850
 (850) ���
 
 
 
 
Balance at September 30, 201717,446,673
 $17
 $310,017
 $167,004
 $(26,331) 3,944,171
 $(144,201) $(2,307) $304,199



8.    Stock-Based Compensation and Similar Arrangements


The Company provides stock-based compensation to employees and non-employee directors under the Company’s 2006 Long-Term Incentive Plan (“2006 Plan”). Typical awards issued under this plan include stock option awards, restricted stock awards (“RSAs”) and performance based restricted stock units (“PRSUs”). In addition, the Company has a long-term incentive plan designed to provide long-term performance based awards to certain executive officers of the Company which also falls under the 2006 Plan.


The following table reflects the amount of stock-based compensation, for share settled awards, recorded in each financial statement line item for the three and sixnine months ended JuneSeptember 30, 2017 and 2016:

  

Three months ended June 30,

  

Six months ended June 30,

 
  

2017

  

2016

  

2017

  

2016

 

Service expense

 $110  $66  $234  $180 

General and administrative expense

  1,445   1,247   2,787   1,724 

Equity in net loss of investees

  13   -   40   - 

Discontinued operations, net of tax

  -   22   -   43 

Total stock-based compensation

 $1,568  $1,335  $3,061  $1,947 

 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
Service expense$131
 $100
 $365
 $280
General and administrative expense1,434
 1,135
 4,221
 2,858
Equity in net loss of investees10
 
 50
 
Discontinued operations, net of tax
 22
 
 66
Total stock-based compensation$1,575
 $1,257
 $4,636
 $3,204

Stock-based compensation, for share settled awards, includes $1,042$1,014 and $2,084$3,098 for the three and sixnine months ended JuneSeptember 30, 2017, respectively, related to the Company’s 2015 Holding Company LTI Program (the “HoldCo LTIP”).HoldCo LTIP. Stock-based compensation, for share settled awards, includes $842$921 and $1,462$2,383 for the three and sixnine months ended JuneSeptember 30, 2016, respectively, related to the HoldCo LTIP. No shares will be distributed under the HoldCo LTIP unless the volume weighted average of Providence’s stock price over a 90-day period ending on December 31, 2017 is greater than $56.79.


At JuneSeptember 30, 2017, the Company had 290,781300,831 stock options outstanding with a weighted-average exercise price of $37.56.$37.97. The Company also had 73,95071,193 shares of unvested RSAs outstanding at JuneSeptember 30, 2017 with a weighted-average grant date fair value of $44.40$44.33 and 18,298 unvested PRSUs outstanding.


The Company also grants stock equivalent unit awards (“SEUs”) and stock option equivalent units that are cash settled awards and are not included as part of the 2006 Plan. During the three and sixnine months ended JuneSeptember 30, 2017, respectively, the Company recorded $564$380 and $1,231$1,611 of stock-based compensation expense for cash settled awards. During the three and sixnine months ended JuneSeptember 30, 2016, respectively, the Company recorded $847$422 and $117$305 of stock-based compensation benefitexpense for cash settled awards. The expense and benefit for cash settled awards is included as “General and administrative expense” in the accompanying condensed consolidated statements of income. As the awards are cash settled, a significant amount of the expense recorded for the three and sixnine months ended JuneSeptember 30, 2017 and 2016 is attributable to the Company’s increase or decrease in stock price from the previous reporting period. The liability for unexercised cash settled share-based payment awards of $2,789$3,168 and $1,764 at JuneSeptember 30, 2017 and December 31, 2016, respectively, are reflected in “Accrued expenses” in the condensed consolidated balance sheets. At JuneSeptember 30, 2017, the Company had 6,671 SEUs and 200,000 stock option equivalent units outstanding.


The Company also provides cash settled long-term incentive plans for executive management and key employees of its operating segments. During the three months ended June 30, 2017, the Company revised the structure of the NET Services long-term incentive plan. As a result, the Company finalized the amount payable under the plan at $2,956. As of June 30, 2017, unamortized compensation expense is $971. The total value will be paid to the awarded participants per the terms of the original agreement and thus the remaining unamortized expense relating to this plan will continuecontinues to be recognized over the remaining service period. As of September 30, 2017, unamortized compensation expense is $696. For the three and sixnine months ended JuneSeptember 30, 2017, a creditexpenses of $401$274 and expense of $144,$419, respectively, are included as “Service expense” in the condensed consolidated statements of income related to these plans. For the three and sixnine months ended JuneSeptember 30, 2016, $979$1,157 and $1,994,$3,151, respectively, of expense are included as “Service expense” in the condensed consolidated statements of income related to these plans. At JuneSeptember 30, 2017, the liability for long-term incentive plans of the Company’s operating segments of $1,985$2,260 is reflected in “Accrued expenses” and “Other long-term liabilities” in the condensed consolidated balance sheet.  At December 31, 2016, the liability for long-term incentive plans of the Company’s operating segments of $1,841 is reflected in “Other long-term liabilities” in the condensed consolidated balance sheet.




9.    Earnings Per Share


The following table details the computation of basic and diluted earnings per share:

  

Three months ended June 30,

  

Six months ended June 30,

 
  

2017

  

2016

  

2017

  

2016

 

Numerator:

                

Net income (loss) attributable to Providence

 $3,915  $4,623  $(411) $6,858 

Less dividends on convertible preferred stock

  (1,102)  (1,099)  (2,191)  (2,198)

Less income allocated to participating securities

  (379)  (420)  (435)  (552)

Net income (loss) available to common stockholders

 $2,434  $3,104  $(3,037) $4,108 
                 

Continuing operations

 $2,551  $1,016  $2,947  $1,355 

Discontinued operations

  (117)  2,088   (5,984)  2,753 
  $2,434  $3,104  $(3,037) $4,108 
                 

Denominator:

                

Denominator for basic earnings per share --weighted-average shares

  13,553,704   14,893,595   13,628,572   14,975,582 

Effect of dilutive securities:

                

Common stock options

  48,836   125,717   53,575   123,363 

Performance-based restricted stock units

  5,036   -   5,036     

Denominator for diluted earnings per share -- adjustedweighted-average shares assumed conversion

  13,607,576   15,019,312   13,687,183   15,098,945 
                 

Basic earnings (loss) per share:

                

Continuing operations

 $0.19  $0.07  $0.22  $0.09 

Discontinued operations

  (0.01)  0.14   (0.44)  0.18 
  $0.18  $0.21  $(0.22) $0.27 

Diluted earnings (loss) per share:

                

Continuing operations

 $0.19  $0.07  $0.22  $0.09 

Discontinued operations

  (0.01)  0.14   (0.44)  0.18 
  $0.18  $0.21  $(0.22) $0.27 

 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
Numerator:       
Net income attributable to Providence$14,853
 $650
 $14,441
 $7,508
Less dividends on convertible preferred stock(1,114) (1,111) (3,305) (3,309)
Less income allocated to participating securities(1,777) (284) (2,209) (502)
Net income (loss) available to common stockholders$11,962
 $(745) $8,927
 $3,697
        
Continuing operations$11,978
 $2,046
 $14,927
 $3,405
Discontinued operations(16) (2,791) (6,000) 292
 $11,962
 $(745) $8,927
 $3,697
        
Denominator:       
Denominator for basic earnings per share -- weighted-average shares13,581,662
 14,523,408
 13,612,764
 14,823,757
Effect of dilutive securities:       
Common stock options68,856
 111,075
 58,668
 119,267
Performance-based restricted stock units5,036
 
 5,036
 

Denominator for diluted earnings per share -- adjusted weighted-average shares assumed conversion13,655,554
 14,634,483
 13,676,468
 14,943,024
        
Basic earnings (loss) per share:       
Continuing operations$0.88
 $0.14
 $1.10
 $0.23
Discontinued operations
 (0.19) (0.44) 0.02
 $0.88
 $(0.05) $0.66
 $0.25
Diluted earnings (loss) per share:       
Continuing operations$0.88
 $0.14
 $1.09
 $0.23
Discontinued operations
 (0.19) (0.44) 0.02
 $0.88
 $(0.05) $0.65
 $0.25

Income allocated to participating securities is calculated by allocating a portion of net income attributable to Providence, less dividends on convertible stock, to the convertible preferred stockholders on a pro-rata as converted basis; however, the convertible preferred stockholders are not allocated losses.


The following weighted average shares were not included in the computation of diluted earnings per share as the effect of their inclusion would have been anti-dilutive:

  

Three months ended June 30,

  

Six months ended June 30,

 
  

2017

  

2016

  

2017

  

2016

 

Stock options to purchase common stock

  46,478   33,957   144,811   33,957 

Convertible preferred stock

  803,398   803,455   803,398   803,486 

 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
Stock options to purchase common stock33,890
 33,957
 56,528
 33,957
Convertible preferred stock803,285
 803,398
 803,360
 803,457



10.    Income Taxes


The Company’s effective tax rate from continuing operations for the three and sixnine months ended JuneSeptember 30, 2017 was 42.7%16.7% and 48.3%28.8%, respectively. The Company’s effective tax rate from continuing operations for the three and sixnine months ended JuneSeptember 30, 2016 was 71.1%55.6% and 72.2%64.9%, respectively. The effective tax rates for these periodsthe three and nine months ended September 30, 2016 exceeded the U.S. federal statutory rate of 35% primarily due to foreign net operating losses (including equity investment losses in certain of the periods) for which the future income tax benefit currently cannot be recognized, losses in foreign jurisdictions with tax rates lower than the U.S. rate of 35%, state income taxes and certain non-deductible expenses. Foreign net operating losses for which no tax benefit can be provided were higher in 2016 versus 2017 resulting in a decrease in the effective tax rate from 2016 to 2017.

Additionally, for the three and nine months ended September 30, 2017, there was no provision for income taxes related to the gain on sale of equity investment of $12,606 due to the substantial difference in tax basis versus book basis in the investment.


The Company recorded excess tax deficiencies of $97 for the three and nine months ended JuneSeptember 30, 2017 of $261 and $148, respectively, which increased the provision for income taxes, and excess tax benefits of $113 for the six months ended June 30, 2017, which reduced the provision for income taxes. These excess tax deficiencies and benefits were a result of applying the guidance in ASU 2016-09 as further discussed in Note 2,Significant Accounting Policies and Recent Accounting Pronouncements.Pronouncements.


The adoption of ASU 2016-09 subjects our tax rate to quarterly volatility from the effects of stock award exercises and vesting activities, including the adverse impact on our income tax provision for awards which result in a tax deduction less than the amount recorded for financial reporting purposes based upon the fair value of the award at the grant date. For example, no shares will be distributed under the HoldCo LTIP unless the volume weighted average of Providence’s stock price over a 90-day period ending on December 31, 2017 exceeds $56.79. If this market condition is not satisfied, a significant tax shortfall will result, causing an adverse impact on our tax provision.


11.    Commitments and Contingencies


Legal proceedings


On June 15, 2015, a putative stockholder class action derivative complaint was filed in the Court of Chancery of the State of Delaware (the “Court”), captioned Haverhill Retirement System v. Kerley et al., C.A. No. 11149-VCL (“Haverhill Litigation”).


On January 20,September 28, 2017, the special litigation committee created by the Company’s Board of Directors advised the Court that the parties to the litigation and the special litigation committee had reached an agreement in principle to settle all of the claims in the litigation.The parties have entered intoapproved a proposed settlement agreement which has been submitted toamong the Court for approval. The proposed settlement agreementparties that provides for a settlement amount of $10,000 less plaintiff’s legal fees and expenses (the “Settlement Amount”), with 75% of the Settlement Amount less plaintiff’s legal fees and expenses to be paid to the Company and 25% of the Settlement Amount to be paid to holders of the Company’s common stock. A court hearingstock other than certain excluded parties. The Company expects to considerreceive a payment of approximately $5,000. As this amount is considered a gain contingency, the proposed settlementCompany has been schedulednot recorded a receivable for this amount as of September 28,30, 2017.


For further information regarding this legal proceeding please see Note 19,Commitments and Contingencies, in the audited consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2016 and Note 11,Commitments and Contingencies, in the unaudited condensed consolidated financial statements included in the Company’s Quarterly ReportReports on Form 10-Q for the periodperiods ended March 31, 2017 and June 30, 2017.


In addition to the matter described above, in the ordinary course of business, the Company is a party to various lawsuits. Management does not expect these lawsuits to have a material impact on the liquidity, results of operations, or financial condition of Providence.




Indemnifications related to Haverhill Litigation


The Company completed a rights offering on February 5, 2015 (the “Rights Offering”) providing all of the Company’s existing common stockholders the non-transferrablenon-transferable right to purchase their pro rata share of $65,500 of convertible preferred stock at a price equal to $100.00 per share (“Preferred Stock”). Stockholders exercised subscription rights to purchase 130,884 shares of the Company's Preferred Stock. Pursuant to the terms and conditions of the Standby Purchase Agreement (the “Standby Purchase Agreement”) between Coliseum Capital Partners, L.P., Coliseum Capital Partners II, L.P., Coliseum Capital Co-Invest, L.P. and Blackwell Partners, LLC (collectively, the “Standby Purchasers”) and the Company, the remaining 524,116 shares of the Company’s Preferred Stock were purchased by the Standby Purchasers at the $100.00 per share subscription price. The Company has indemnified the Standby Purchasers from and against any and all losses, claims, damages, expenses and liabilities relating to or arising out of (i) any breach of any representation, warranty, covenant or undertaking made by or on behalf of the Company in the Standby Purchase Agreement and (ii) the transactions contemplated by the Standby Purchase Agreement and the 14.0% Unsecured Subordinated Note in aggregate principal amount of $65,500, except to the extent that any such losses, claims, damages, expenses and liabilities are attributable to the gross negligence, willful misconduct or fraud of such Standby Purchaser.


The Company has also indemnified other third parties from and against any and all losses, claims, damages, expenses and liabilities arising out of or in connection with the Company’s acquisition of CCHN Group Holdings, Inc. (operating under the tradename Matrix, and formerly included in our HA Services segment) in October 2014 and related financing commitments, except to the extent that any such losses, claims, damages, expenses and liabilities are found in a final, non-appealable judgment by a court of competent jurisdiction to have resulted from the gross negligence, bad faith or willful misconduct of such third parties, or a material breach of such third parties’ obligations under the related agreements.


The Company recorded $143$21 and $275$296 of such indemnified legal expenses related to the Haverhill Litigation during the three and sixnine months ended JuneSeptember 30, 2017, respectively, and $38$791 and $144$935 of such indemnified legal expenses during the three and sixnine months ended JuneSeptember 30, 2016, respectively, which is included in “General and administrative expenses” in the condensed consolidated statements of income. Of these amounts, $92$23 and $208$231 for the three and sixnine months ended JuneSeptember 30, 2017, respectively, and $38$360 and $144$504 for the three and sixnine months ended JuneSeptember 30, 2016, respectively, were indemnified legal expenses of related parties. Other legal expenses of the Company related to the Haverhill Litigation are covered under the Company’s insurance policies, subject to applicable deductibles and customary review of the expenses by the carrier. The Company recognized related benefit of $3 and expense of $0 and $11$8 for the three and sixnine months ended JuneSeptember 30, 2017, respectively, and no related expense of $107 for the three and sixnine months ended JuneSeptember 30, 2016. While the carrier typically remits payment directly to the respective law firm, the Company accrues for the cost and records a corresponding receivable for the amount to be paid by the carrier. The Company has recognized an insurance receivable of $1,167$903 and $1,645 in “Other receivables” in the condensed consolidated balance sheets at JuneSeptember 30, 2017 and December 31, 2016, respectively, with a corresponding liability amount recorded to “Accrued expenses”.


Other Indemnifications


The Company has provided certain standard indemnifications in connection with the sale of the Human Services segment to Molina Healthcare Inc. (“Molina”) effective November 1, 2015. All representations and warranties made by the Company in the Membership Interest Purchase Agreement (the “Purchase Agreement”) to sell the Human Services segment survived through the 15th month following the closing date, and ended on February 1, 2017. However, claims made prior to February 1, 2017 by the purchaser of the Human Services segment against these representations and warranties may survive until the claims are settled. In addition, certain representations, including tax representations, survive until the expiration of applicable statutes of limitation, and healthcare representations survive until the third anniversary of the closing date. The Company received indications from the purchaser of the Human Services segment prior to the February 1, 2017 deadline regarding potential indemnification claims. One such potential indemnification claim relates toRodriguez v. Providence Community Corrections (the “Rodriguez Litigation”), a complaint filed in the District Court for the Middle District of Tennessee, Nashville Division (the “Rodriquez Litigation”“Rodriguez Court”), against Providence Community Corrections, Inc. (“PCC”), an entity sold under the Purchase Agreement. Molina announced inIn September 2016 that2017, the parties to the Rodriguez Litigation acceptedsubmitted a mediation proposalproposed settlement to the Rodriguez Court for settlementapproval pursuant to which PCC would pay the plaintiffs $14,000, andapproximately $14,000. In October 2017, the parties are in the processRodriguez Court denied preliminary approval of finalizing the settlement agreement which remains subjectand requested that the parties provide additional information. In October 2017, the parties submitted an amended motion for the Rodriguez Court to court approval.approve the proposed settlement.


Molina and the Company are in discussionshave entered into a memorandum of understanding regarding a settlement of an indemnification claim by Molina with respect to the Rodriguez Litigation and other matters. As of JuneSeptember 30, 2017, the accrual is $15,000 with respect to an estimate of loss for potential indemnification claims. The Company expects to recover a substantial portion of the settlement through insurance coverage, although this cannot be assured.

Litigation is inherently uncertain and the actual losses incurred in the event that the related legal proceedings were to result in unfavorable outcomes could have a material adverse effect on the Company’s business and financial performance.




The Company has provided certain standard indemnifications in connection with its Matrix stock subscription transaction whereby Mercury Fortuna Buyer, LLC (“Subscriber”), Providence and Matrix entered into a stock subscription agreement (the “Subscription Agreement”), dated August 28, 2016.  The representations and warranties made by the Company in the Subscription Agreement survive through the 15th month following the closing date; however, certain fundamental representations survive through the 36th month following the closing date.  The covenants and agreements of the parties to be performed prior to the closing survive through the 15th month following the closing date, and all other covenants and agreements survive until the expiration of the applicable statute of limitations in the event of a breach, or for such lesser periods specified therein. 

As of June 30, 2017, Matrix has certain malpractice claims that arose prior to the Company’s purchase of Matrix. The Company believes it is reasonably possible that a loss has occurred; however, it is not able to reliably estimate the amount of such loss. Although the Company does not believe that the aggregate amount of liability reasonably possible with respect to these matters would have a material adverse effect on its financial results, litigation is inherently uncertain and the actual losses incurred in the event that the Company’s legal proceedings were to result in unfavorable outcomes could have a material adverse effect on the Company’s business and financial performance. The Company is not aware of any indemnification liabilities with respect to Matrix that require accrual at JuneSeptember 30, 2017.


Other Contingencies
On October 26, 2017, the UK Ministry of Justice (the “MOJ”) released a report on reoffending statistics for certain offenders who entered probation services during the period October 2015 to December 2015. The report provides statistics for all providers of probation services, including the Company’s subsidiary Reducing Reoffending Partnership (“RRP”). This information is the first data set that is utilized to determine performance payments under the various providers’ transforming rehabilitation contracts with the MOJ, as the actual rates of recidivism are compared to benchmark rates established by the MOJ. Across the industry, including for RRP, while certain rates of recidivism were less than the applicable benchmarks, other rates exceeded the benchmarks established by the MOJ. If such rates of recidivism were to continue to exceed the benchmark rates established by the MOJ, RRP could be required to make payments to the MOJ, which amounts could be material. The amount of potential payments to the MOJ, if any, under RRP’s contracts with the MOJ is not estimable at this time, as the MOJ is reviewing the data to understand the underlying reasons for the increase in certain rates of recidivism and other factors that could impact the contractual measure.
Loss Reserves for Certain Reinsurance Programs

The Company historically reinsured a substantial portion of its automobile, general and professional liability and workers’ compensation costs under reinsurance programs through the Company’s wholly-owned subsidiary, Social Services Providers Captive Insurance Company (“SPCIC”), a licensed captive insurance company domiciled in the State of Arizona. As of May 16, 2017, SPCIC did not renew the expiring reinsurance policies. SPCIC will continue to resolve claims under the historical policy years.


The Company utilizes a report prepared by an independent actuary to estimate the gross expected losses related to historical automobile, general and professional and workers’ compensation liability reinsurance policies, including the estimated losses in excess of SPCIC’s insurance limits, which would be reimbursed to SPCIC to the extent such losses were incurred.  As of JuneSeptember 30, 2017 and December 31, 2016, the Company had reserves of $8,693$8,309 and $11,195, respectively, for the automobile, general and professional liability and workers’ compensation reinsurance policies, net of expected receivables for losses in excess of SPCIC’s historical insurance limits.  The gross reserve as of JuneSeptember 30, 2017 and December 31, 2016 of $14,776$14,407 and $16,460, respectively, is classified as “Reinsurance liability reserves” and “Other long-term liabilities” in the condensed consolidated balance sheets.  The estimated amount to be reimbursed to SPCIC as of JuneSeptember 30, 2017 and December 31, 2016 was $6,083$6,098 and $5,265, respectively, and is classified as “Other receivables’receivables" and “Other assets” in the condensed consolidated balance sheets.


Deferred Compensation Plan


The Company has one deferred compensation plan for highly compensated employees of NET Services as of JuneSeptember 30, 2017. The deferred compensation plan is unfunded, and benefits are paid from the general assets of the Company. The total of participant deferrals, which is reflected in “Other long-term liabilities” in the condensed consolidated balance sheets, was $1,755$1,718 and $1,430 at JuneSeptember 30, 2017 and December 31, 2016, respectively.


12.    Transactions with Related Parties


The Company incurred legal expenses under an indemnification agreement with the Standby Purchasers as further discussed in Note 11,Commitments and Contingencies. Convertible preferred stock dividends earned by the Standby Purchasers during the three and sixnine months ended JuneSeptember 30, 2017 totaled $1,050$1,062 and $2,089,$3,151, respectively. Convertible preferred stock dividends earned by the Standby Purchasers during the three and sixnine months ended JuneSeptember 30, 2016 totaled $1,047$1,059 and $2,095,$3,154, respectively.




During the three months ended March 31, 2017, the Company made a $566 loan to Mission Providence. The balance as of Juneloan was repaid during the three months ended September 30, 2017 of $576 is included within “Prepaid expenses and other” in the Company’s condensed consolidated balance sheet.

2017.


13.  Discontinued Operations


On November 1, 2015, the Company completed the sale of the Human Services segment. During the three and sixnine months ended JuneSeptember 30, 2017, the Company recorded additional expenses related to the Human Services segment, principally related to legal proceedings as described in Note 11,CommitmentCommitments and ContingencesContingencies, related to an indemnified legal matter.


Effective October 19, 2016, the Company completed the Matrix Transaction. Prior to the closing of the Matrix Transaction, the financial results of Matrix were included in the Company’s HA Services segment, which has been reflected as a discontinued operation for the three and sixnine months ended JuneSeptember 30, 2016. Following the Matrix Transaction, the Company has a continuing involvement with Matrix through its 46.8% ownership interest in Matrix, which is accounted for as an equity method investment.Matrix’s pretax income for the three months ended Juneinvestment. As of September 30, 2017, totaled $2,284 and itsthe Company holds a 46.6% ownership interest in Matrix. Matrix’s pretax loss for the sixthree and nine months ended JuneSeptember 30, 2017 was $314.totaled $582 and $896, respectively. There have been no cash inflows or outflows from or to Matrix subsequent to the closing of the Matrix Transaction, other than the payment of working capital adjustments and management fees associated with its ongoing relationship with Matrix, of which $529$841 was received during the sixnine months ended JuneSeptember 30, 2017. $312$259 and $185 are included in “Other receivables” in the condensed consolidated balance sheets at JuneSeptember 30, 2017 and December 31, 2016, respectively, related to management fees receivable.


Results of Operations


The following tables summarize the results of operations classified as discontinued operations, net of tax, for the three and sixnine months ended JuneSeptember 30, 2017 and 2016.

  

Three months ended June 30, 2017

  

Six months ended June 30, 2017

 
  

Human

Services

Segment

  

HA Services

Segment

  

Total

Discontinued

Operations

  

Human

Services

Segment

  

HA Services

Segment

  

Total

Discontinued

Operations

 
                         

Operating expenses:

                        

General and administrative expense

 $190  $-  $190  $9,596  $-  $9,596 

Total operating expenses

  190   -   190   9,596   -   9,596 

Loss from discontinued operations beforeincome taxes

  (190)  -   (190)  (9,596)  -   (9,596)

Income tax benefit

  73   -   73   3,612   -   3,612 

Discontinued operations, net of tax

 $(117) $-  $(117) $(5,984) $-  $(5,984)

 Three months ended September 30, 2017 Nine months ended September 30, 2017
 
Human
Services
Segment
 
HA Services
Segment
 
Total
Discontinued
Operations
 
Human
Services
Segment
 
HA Services
Segment
 
Total
Discontinued
Operations
            
Operating expenses:           
General and administrative expense$26
 $
 $26
 $9,622
 $
 $9,622
Total operating expenses26
 
 26
 9,622
 
 9,622
Loss from discontinued operations before income taxes(26) 
 (26) (9,622) 
 (9,622)
Income tax benefit10
 
 10
 3,622
 
 3,622
Discontinued operations, net of tax$(16) $
 $(16) $(6,000) $
 $(6,000)

General and administrative expenses for the three months ended JuneSeptember 30, 2017 includes legal expenses of $190.$26. General and administrative expenses for the sixnine months ended JuneSeptember 30, 2017 includes an accrual of $9,000 for an estimated settlement of indemnified claims related to the sale of the Human Services segment, as well as related legal expenses of $596.$622. See Note 11,Commitments and Contingencies, for additional information.



  

Three months ended June 30, 2016

  

Six months ended June 30, 2016

 
  

Human

Services

Segment

  

HA Services

Segment

  

Total

Discontinued

Operations

  

Human

Services

Segment

  

HA Services

Segment

  

Total

Discontinued

Operations

 
                         

Service revenue, net

 $-  $52,272  $52,272  $-  $102,864  $102,864 
                         

Operating expenses:

                        

Service expense

  -   36,963   36,963   -   74,753   74,753 

General and administrative expense

  -   662   662   -   1,318   1,318 

Depreciation and amortization

  -   7,965   7,965   -   15,762   15,762 

Total operating expenses

  -   45,590   45,590   -   91,833   91,833 

Operating income

  -   6,682   6,682   -   11,031   11,031 
                         

Other expenses:

                        

Interest expense, net

  -   3,029   3,029   -   6,170   6,170 

Income from discontinued operationsbefore income taxes

  -   3,653   3,653   -   4,861   4,861 

Provision for income taxes

  -   1,283   1,283   -   1,738   1,738 

Discontinued operations, net of tax

 $-  $2,370  $2,370  $-  $3,123  $3,123 

 Three months ended September 30, 2016 Nine months ended September 30, 2016
 
Human
Services
Segment
 
HA Services
Segment
 
Total
Discontinued
Operations
 
Human
Services
Segment
 
HA Services
Segment
 
Total
Discontinued
Operations
            
Service revenue, net$
 $52,557
 $52,557
 $
 $155,421
 $155,421
            
Operating expenses:           
Service expense
 38,703
 38,703
 
 113,455
 113,455
General and administrative expense7,463
 1,505
 8,968
 7,463
 2,823
 10,286
Depreciation and amortization
 5,359
 5,359
 
 21,121
 21,121
Total operating expenses7,463
 45,567
 53,030
 7,463
 137,399
 144,862
Operating income (loss)(7,463) 6,990
 (473) (7,463) 18,022
 10,559
            
Other expenses:           
Interest expense, net
 3,134
 3,134
 
 9,304
 9,304
Income (loss) from discontinued operations before income taxes(7,463) 3,856
 (3,607) (7,463) 8,718
 1,255
Income tax benefit (provision)2,428
 (1,612) 816
 2,428
 (3,351) (923)
Discontinued operations, net of tax$(5,035) $2,244
 $(2,791) $(5,035) $5,367
 $332

Interest expense, net


The Company allocated interest expense, including amortization of deferred financing fees, to discontinued operations based on the portion of debt that was required to be repaid with the proceeds from the sale of the Matrix Transaction. The total allocated interest expense was $3,031$3,136 and $6,174$9,310 for the three and sixnine months ended JuneSeptember 30, 2016 respectively, and is included in “Interest expense, net” in the table above.


Cash Flow Information


The following table presents depreciation, amortization and capital expenditures of the discontinued operations for the sixnine months ended JuneSeptember 30, 2016:

  

Six months ended

June 30, 2016

 
     

Cash flows from discontinued operating activities:

    

Depreciation

 $2,667 

Amortization

  13,095 
     

Cash flows from discontinued investing activities:

    

Purchase of property and equipment

 $5,415 

 Nine months ended September 30, 2016
  
Cash flows from discontinued operating activities: 
Depreciation$3,661
Amortization$17,460
  
Cash flows from discontinued investing activities: 
Purchase of property and equipment$8,020

14.    Segments

The Company is a holding company, which owns interests in


Providence, through its subsidiaries and other companies that arein which it holds interests, is primarily engaged in the provision of healthcare and workforce development services. The subsidiaries and other companies in which the Company holds interests comprise the following segments:

NET Services – Nationwide provider of non-emergency medical transportation programs for state governments and managed care organizations.

WD Services – Global provider of employment preparation and placement and legal offender rehabilitation services to eligible participants of government sponsored programs.

Matrix Investment – Minority interest in nationwide provider of in-home care optimization and management solutions, including comprehensive health assessments, to members of managed care organizations, accounted for as an equity method investment.

NET Services – Nationwide provider of non-emergency medical transportation programs for state governments and managed care organizations.


WD Services – Global provider of employment preparation and placement and legal offender rehabilitation services to eligible participants of government sponsored programs.
Matrix Investment – Minority interest in nationwide provider of in-home care optimization and management solutions, including comprehensive health assessments, to members of managed care organizations, accounted for as an equity method investment.

Effective October 19, 2016, pursuant to the Matrix Transaction, the Company no longer owns a controlling interest in Matrix, which historically constituted the HA Services segment as further discussed in Note 13,Discontinued Operations. As the HA Services segment, through October 19, 2016, is presented as a discontinued operation, it is not reflected in the Company’s segment disclosures.  However, the Company accounts for its noncontrolling interest in Matrix from October 19, 2016 through present as an equity method investment, which solely comprises the Matrix Investment in the table below.


The following tables set forth certain financial information from continuing operations attributable to the Company’s business segments for the three and sixnine months ended JuneSeptember 30, 2017 and 2016:

  

Three months ended June 30, 2017

 
  

NET Services

  

WD Services

  

Matrix

Investment

  

Corporate and

Other

  

Total

 

Service revenue, net

 $338,805  $69,178  $-  $-  $407,983 

Service expense

  316,435   62,882   -   (2,281)  377,036 

General and administrative expense

  3,089   6,919   -   8,040   18,048 

Depreciation and amortization

  3,326   3,489   -   85   6,900 

Operating income (loss)

 $15,955  $(4,112) $-  $(5,844) $5,999 
                     

Equity in net gain (loss) of investee

 $-  $440  $1,090  $-  $1,530 

  

Three months ended June 30, 2016

 
  

NET Services

  

WD Services

  

Matrix

Investment

  

Corporate and

Other

  

Total

 

Service revenue, net

 $308,915  $89,289  $-  $(85) $398,119 

Service expense

  285,446   82,073   -   327   367,846 

General and administrative expense

  2,785   8,585   -   5,341   16,711 

Depreciation and amortization

  2,931   3,836   -   82   6,849 

Operating income (loss)

 $17,753  $(5,205) $-  $(5,835) $6,713 
                     

Equity in net gain (loss) of investee

 $-  $(1,459) $-  $-  $(1,459)

 Three months ended September 30, 2017
 NET Services WD Services 
Matrix
Investment
 
Corporate and
Other
 Total
Service revenue, net$324,824
 $84,693
 $
 $
 $409,517
Service expense304,454
 73,581
 
 (3) 378,032
General and administrative expense2,899
 6,980
 
 8,750
 18,629
Depreciation and amortization3,286
 3,166
 
 95
 6,547
Operating income (loss)$14,185
 $966
 $
 $(8,842) $6,309
          
Equity in net gain (loss) of investee$
 $(459) $(1) $
 $(460)
 Three months ended September 30, 2016
 NET Services WD Services 
Matrix
Investment
 
Corporate and
Other
 Total
Service revenue, net$317,280
 $94,960
 $
 $31
 $412,271
Service expense293,919
 84,051
 
 518
 378,488
General and administrative expense2,860
 6,780
 
 7,680
 17,320
Depreciation and amortization3,051
 3,497
 
 122
 6,670
Operating income (loss)$17,450
 $632
 $
 $(8,289) $9,793
          
Equity in net gain (loss) of investee$
 $(1,517) $
 $
 $(1,517)
 Nine months ended September 30, 2017
 NET Services WD Services 
Matrix
Investment
 
Corporate and
Other
 Total
Service revenue, net$987,662
 $229,332
 $
 $
 $1,216,994
Service expense927,082
 199,665
 
 (2,269) 1,124,478
General and administrative expense8,879
 20,944
 
 23,882
 53,705
Depreciation and amortization9,763
 9,695
 
 258
 19,716
Operating income (loss)$41,938
 $(972) $
 $(21,871) $19,095
          
Equity in net gain (loss) of investee$
 $(1,419) $428
 $
 $(991)


  

Six months ended June 30, 2017

 
  

NET Services

  

WD Services

  

Matrix

Investment

  

Corporate and

Other

  

Total

 

Service revenue, net

 $662,839  $144,638  $-  $-  $807,477 

Service expense

  622,627   126,084   -   (2,265)  746,446 

General and administrative expense

  5,980   13,964   -   15,132   35,076 

Depreciation and amortization

  6,477   6,529   -   163   13,169 

Operating income (loss)

 $27,755  $(1,939) $-  $(13,030) $12,786 
                     

Equity in net gain (loss) of investee

 $-  $(960) $430  $-  $(530)

  

Six months ended June 30, 2016

 
  

NET Services

  

WD Services

  

Matrix

Investment

  

Corporate and

Other

  

Total

 

Service revenue, net

 $599,876  $180,332  $-  $(54) $780,154 

Service expense

  552,392   163,745   -   384   716,521 

General and administrative expense

  5,622   16,456   -   13,150   35,228 

Depreciation and amortization

  5,807   7,415   -   166   13,388 

Operating income (loss)

 $36,055  $(7,284) $-  $(13,754) $15,017 
                     

Equity in net gain (loss) of investee

 $-  $(4,176) $-  $-  $(4,176)

 Nine months ended September 30, 2016
 NET Services WD Services 
Matrix
Investment
 
Corporate and
Other
 Total
Service revenue, net$917,157
 $275,293
 $
 $(24) $1,192,426
Service expense846,311
 247,797
 
 903
 1,095,011
General and administrative expense8,483
 23,236
 
 20,829
 52,548
Depreciation and amortization8,858
 10,912
 
 288
 20,058
Operating income (loss)$53,505
 $(6,652) $
 $(22,044) $24,809
          
Equity in net gain (loss) of investee$
 $(5,693) $
 $
 $(5,693)

Geographic Information


Domestic service revenue, net, totaled 83.1%82.1% and 78.0% of service revenue, net for the sixnine months ended JuneSeptember 30, 2017 and 2016, respectively. Foreign service revenue, net, totaled 16.9%17.9% and 22.0% of service revenue, net for the sixnine months ended JuneSeptember 30, 2017 and 2016, respectively.


At JuneSeptember 30, 2017 and December 31, 2016, $84,702,$99,352, or 23.3%26.0%, and $76,579, or 20.4%, respectively, of the Company’s net assets were located in countries outside of the U.S.

, including $15,823 of proceeds realized on the sale of the equity investment in Mission Providence.

15.    Subsequent Events

On November 2, 2017, the Company’s Board of Directors approved the extension of the Company’s existing stock repurchase program, authorizing the Company to engage in a common stock repurchase program to repurchase up to $69,624 (the amount remaining from the $100,000 repurchase amount authorized in 2016) in aggregate value of the Company’s common stock through December 31, 2018. Purchases under the common stock repurchase program may be made from time-to-time through a combination of open market repurchases (including Rule 10b5-1 plans), privately negotiated transactions, and accelerated share repurchase transactions, at the discretion of the Company’s officers, and as permitted by securities laws, covenants under existing bank agreements, and other legal requirements.





Item 2.   Management’s Discussion and Analysis of Financial Condition and Results of Operations.


The following discussion should be read in conjunction with our unaudited condensed consolidated financial statements and accompanying notes for the three and sixnine months ended JuneSeptember 30, 2017 and 2016, as well as our consolidated financial statements and accompanying notes and management’s discussion and analysis of financial condition and results of operations included in our Form 10-K for the year ended December 31, 2016. For purposes of “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” references to Q2Q3 2017 and Q2Q3 2016 mean the three months ended JuneSeptember 30, 2017 and the three months ended March 31,September 30, 2016, respectively, and references to YTD 2017 and YTD 2016 mean the sixnine months ended JuneSeptember 30, 2017 and the sixnine months ended JuneSeptember 30, 2016, respectively.


Overview of our business

The


Providence, Service Corporation is a holding company which owns interests inthrough its subsidiaries and other companies that arein which it holds interests, is primarily engaged in the provision of healthcare and workforce development services. The subsidiaries and other companies in which we hold interests comprise the following segments:

Non-Emergency Transportation Services (“NET Services”) – Nationwide provider of non-emergency medical transportation programs for state governments and managed care organizations.

Workforce Development Services (“WD Services”) – Global provider of employment preparation and placement and legal offender rehabilitation services to eligible participants of government sponsored programs.

Matrix Investment – Minority interest in nationwide provider of in-home care optimization and management solutions, including comprehensive health assessments, to members of managed care organizations, accounted for as an equity method investment.

Non-Emergency Transportation Services (“NET Services”) – Nationwide provider of non-emergency medical transportation programs for state governments and managed care organizations.
Workforce Development Services (“WD Services”) – Global provider of employment preparation and placement and legal offender rehabilitation services to eligible participants of government sponsored programs.
Matrix Investment – Minority interest in nationwide provider of in-home care optimization and management solutions, including comprehensive health assessments, to members of managed care organizations, accounted for as an equity method investment.

Business Outlook and Trends


Our performance is affected by a number of trends that drive the demand for our services. In particular, the markets in which we operate are exposed to various trends such as healthcare industry and demographic dynamics in the United States (“U.S.”) and international government outsourcing and employment dynamics. Over the long term, we believe there are numerous factors that could affect growth within the industries in which we operate, including:

an aging population, which will increase demand for healthcare services;

a movement towards value-based, versus fee for service, care and budget pressure on governments, both of which may increase the use of private corporations to provide necessary and innovative services;

increasing demand for in-home care provision, driven by cost pressures on traditional reimbursement models and technological advances enabling remote engagement;

technological advancements, which may be utilized by us to improve service and lower costs and by others, which may increase industry competitiveness;

changes in UK government policy, such as decreased volumes in future welfare-to-work programs, specifically through the UK’s Work and Health Programme, which will have a reduced scope and reduced funding compared with the prior programs;

the results of the referendum on the UK’s exit from the European Union and related political and economic uncertainty in the UK; and

the U.S. federal government's expressed intent to repeal the Patient Protection and Affordable Care Act and replace such law with an alternative proposal. The details of both the extent of the provisions that may be repealed as well as the details of any potential replacement legislation are uncertain at this time. Enactment of adverse legislation, regulation or agency guidance, may eliminate or reduce the demand for our business, our ability to conduct some or all of our business and/or reimbursement rates for services performed within our segments.

an aging population, which will increase demand for healthcare services;
a movement towards value-based, versus fee for service, care and budget pressure on governments, both of which may increase the use of private corporations to provide necessary and innovative services;
increasing demand for in-home care provision, driven by cost pressures on traditional reimbursement models and technological advances enabling remote engagement;
technological advancements, which may be utilized by us to improve service and lower costs and by others, which may increase industry competitiveness;
changes in UK government policy, such as decreased volumes in future welfare-to-work programs, specifically through the UK’s Work and Health Programme, which will have a reduced scope and reduced funding compared with the prior programs;
the results of the referendum on the UK’s exit from the European Union and related political and economic uncertainty in the UK; and
the U.S. federal government's expressed intent to repeal the Patient Protection and Affordable Care Act and replace such law with an alternative proposal. The details of both the extent of the provisions that may be repealed as well as the details of any potential replacement legislation are uncertain at this time. Enactment of adverse legislation, regulation or agency guidance, may reduce the demand for our services, our ability to conduct some or all of our business and/or reimbursement rates for services performed within our segments.



Historically, our segments have grown through organic expansion into new markets and service lines, organic expansion within existing markets and service lines, increases in the number of members served under contracts we have been awarded, and the securing of new contracts, and acquisitions. WeAs we continue to selectively identifyfocus our attention and capital on our domestic, healthcare services operations ("U.S. Healthcare Services"), we may pursue the acquisition of attractive businesses that are complementary to our business strategies.U.S. Healthcare Services. In addition, as demonstrated inevidenced by the 2016 with the Matrix Transaction (as defined below), we may also enter into strategic partnerships if we feel this provides the best opportunity to maximize shareholder value. The pursuit of our strategy may also result in the disposition of current or future investments, as demonstrated in 2017 with our sale of our equity investment in Mission Providence and in 2015 with the sale of our Human Services segment,segment. In coming to these determinations, we also may enter into strategic partnerships or dispose of current or future investments, basedbase our decisions on a variety of factors, including the availability of alternative opportunities to deploy capital, maximize shareholder value or other strategic considerations.

Furthermore, the Company typically incurs costs related to merger and acquisition activities, including third-party costs, whether the transaction is completed or not.

Critical accounting estimates and policies


As of JuneSeptember 30, 2017, there has been no change in our critical accounting policies, other than for stock-based compensation and recoverability of goodwill, as discussed below. For further discussion of our critical accounting policies, see management’s discussion and analysis of financial condition and results of operations contained in our Form 10-K for the year ended December 31, 2016.


Stock-Based Compensation


Our primary forms of employee stock-based compensation are stock option awards and restricted stock awards, including certain awards which vest based upon performance conditions. We measure the value of stock option awards on the date of grant at fair value using the appropriate valuation techniques, including the Black-Scholes and Monte Carlo option-pricing models. We recognize the fair value as stock-based compensation expense on a straight-line basis over the requisite service period, which is typically the vesting period. The pricing models require various highly judgmental assumptions including volatility and expected option term. If any of the assumptions used in the models change significantly, stock-based compensation expense may differ materially in the future from that recorded in the current period.


As a result of the adoption of Accounting Standards Update (“ASU”) No. 2016-09,Compensation – Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting (“ASU 2016-09”), effective January 1, 2017, we no longer record stock-based compensation expense net of estimated forfeitures and the tax effects of awards are treated as discrete items in the period in which tax windfalls or shortfalls occur. The adoption also impacted the presentation of cash flows and the computation of earnings per share.


The adoption of ASU 2016-09 will subject our tax rate to quarterly volatility from the effects of stock award exercises and vesting activities, including the adverse impact on our income tax provision for awards which result in a tax deduction less than the amount recorded for financial reporting purposes based upon the fair value of the award at the grant date. For example, no shares will be distributed under the Company’s 2015 Holding Company LTI Program (the “HoldCo LTIP”) unless the volume weighted average of Providence’s stock price over a 90-day period ending on December 31, 2017 exceeds $56.79. If this market condition is not satisfied, a significant tax shortfall will result, causing an adverse impact on our tax provision.


Recoverability of Goodwill

Goodwill

Goodwill. In accordance with ASC 350,Intangibles-Goodwill and Other,, we review goodwill for impairment annually, or more frequently, if events and circumstances indicate that an asset may be impaired. Such circumstances could include, but are not limited to: (1) the loss or modification of significant contracts, (2) a significant adverse change in legal factors or in business climate, (3) unanticipated competition, (4) an adverse action or assessment by a regulator, or (5) a significant decline in the Company’s stock price. We perform the annual goodwill impairment test for all reporting units as of October 1.


First, we perform qualitative assessments for each reporting unit to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If the qualitative assessment suggests that it is more likely than not that the fair value of a reporting unit is less than its carrying value amount, we then perform a quantitative assessment and compare the fair value of the reporting unit to its carrying value.




We adopted ASUNo. 2017-04,Intangibles-Goodwill and Other (Topic 350):Simplifying the Test for Goodwill Impairment(“ (“ASU 2017-04”) effective April 1, 2017.ASU 2017-04 removes the requirement to compare the implied fair value of goodwill with its carrying amount as part of step two of the goodwill impairment test. Instead, if we deem it necessary to perform the quantitative goodwill impairment test in an annual or interim period, we recognize an impairment charge equal to the excess, if any, of a reporting unit’s carrying amount over its fair value, not to exceed the total amount of goodwill allocated to the reporting unit.


Results of operations


Segment reporting. Our operations are organized and reviewed by management along our segment lines. We operate in two principal business segments: NET Services and WD Services. Our investment inCCHN Group Holdings, Inc. and its subsidiaries (“Matrix”) is also a reportable segment referred to as the “Matrix Investment”.


On October 19, 2016, affiliates of Frazier Healthcare Partners purchased a 53.2% equity interest in Matrix, with Providence retaining a 46.8% equity interest (the “Matrix Transaction”),resulting in our ownership of a noncontrolling interest (46.6% as of September 30, 2017) in our historical Health Assessment Services (“HA Services”) segment. The HA Services segment results of operations for the periods through October 19, 2016 are separately discussed in the “Discontinued operations, net of tax” section set forth below. The results of operations for periods subsequent to October 19, 2016 are separately discussed in the “Equity in net loss of investees” section set forth below. Additionally, effective November 1, 2015, we completed the sale of our Human Services segment. The Human Services segment results of operations are separately discussed in the “Discontinued operations, net of tax” section set forth below. Subsequent to the sale of our Human Services segment, we have incurred additional expenses in certain periods related to the settlement of indemnification claims and associated legal costs, which are recorded to “Discontinued operations, net of tax”.


Segment results are based on how our chief operating decision maker manages our business, makes operating decisions and evaluates operating performance. The operating results of the two principal business segments include revenue and expenses incurred by the segment, as well as an allocation of certain direct expenses incurred by our corporate division on behalf of the segment. Indirect expenses, including unallocated corporate functions and expenses, such as executive, finance, accounting, human resources, insurance administration, internal audit, process improvement, information technology and legal, as well as the results of our captive insurance company (the “Captive”) and elimination entries recorded in consolidation are reflected in “Corporate and Other”.




Q2Q3 2017 compared to Q2Q3 2016


Consolidated Results. The following table sets forth results of operations and the percentage of consolidated total revenues represented by items in our unaudited condensed consolidated statements of income for Q2Q3 2017 and Q2Q3 2016 (in thousands):

  

Three months ended June 30,

 
  

2017

  

2016

 
  

$

  

Percentage

of Revenue

  

$

  

Percentage

of Revenue

 

Service revenue, net

  407,983   100.0%  398,119   100.0%
                 

Operating expenses:

                

Service expense

  377,036   92.4%  367,846   92.4%

General and administrative expense

  18,048   4.4%  16,711   4.2%

Depreciation and amortization

  6,900   1.7%  6,849   1.7%

Total operating expenses

  401,984   98.5%  391,406   98.3%
                 

Operating income

  5,999   1.5%  6,713   1.7%
                 

Non-operating expense:

                

Interest expense, net

  329   0.1%  407   0.1%

Equity in net (gain) loss of investees

  (1,530)  -0.4%  1,459   0.4%

Loss (gain) on foreign currency transactions

  463   0.1%  (775)  -0.2%

Income from continuing operations beforeincome taxes

  6,737   1.7%  5,622   1.4%

Provision for income taxes

  2,879   0.7%  3,997   1.0%

Income from continuing operations, net of tax

  3,858   0.9%  1,625   0.4%

Discontinued operations, net of tax

  (117)  0.0%  2,370   0.6%

Net income

  3,741   0.9%  3,995   1.0%

Net loss attributable to noncontrolling interest

  174   0.0%  628   0.2%

Net income attributable to Providence

  3,915   1.0%  4,623   1.2%

 Three months ended September 30,
 2017 2016
 $ 
Percentage
of Revenue
 $ 
Percentage
of Revenue
Service revenue, net409,517
 100.0% 412,271
 100.0%
        
Operating expenses:       
Service expense378,032
 92.3% 378,488
 91.8%
General and administrative expense18,629
 4.5% 17,320
 4.2%
Depreciation and amortization6,547
 1.6% 6,670
 1.6%
Total operating expenses403,208
 98.5% 402,478
 97.6%
        
Operating income6,309
 1.5% 9,793
 2.4%
        
Non-operating expense:       
Interest expense, net302
 0.1% 338
 0.1%
Equity in net (gain) loss of investees460
 0.1% 1,517
 0.4%
Gain on sale of equity investment(12,606) 3.1% 
 %
Loss (gain) on foreign currency transactions200
 % (482) 0.1%
Income from continuing operations before income taxes17,953
 4.4% 8,420
 2.0%
Provision for income taxes2,989
 0.7% 4,678
 1.1%
Income from continuing operations, net of tax14,964
 3.7% 3,742
 0.9%
Discontinued operations, net of tax(16) % (2,791) 0.7%
Net income14,948
 3.7% 951
 0.2%
Net loss attributable to noncontrolling interest(95) % (301) 0.1%
Net income attributable to Providence14,853
 3.6% 650
 0.2%

Service revenue, net.Consolidated service revenue, net for Q2Q3 2017 increased $9.9decreased $2.8 million, or 2.5%0.7%, compared to Q2Q3 2016. Revenue for Q2Q3 2017 compared to Q2Q3 2016 included a decrease in revenue attributable to WD Services of $10.3 million. This decrease in revenue was partially offset by an increase in revenue attributable to NET Services of $29.9 million. This increase in revenue was partially offset by a decrease in revenue attributable to WD Services of $20.1$7.5 million. Excluding the favorable effects of changes in currency exchange rates, consolidated service revenue increased 3.8%decreased 0.8% for Q2Q3 2017 compared to Q2Q3 2016.


Total operating expenses.Consolidated operating expenses for Q2Q3 2017 increased $10.6$0.7 million, or 2.7%0.2%, compared to Q2Q3 2016. Operating expenses for Q2Q3 2017 compared to Q2Q3 2016 included an increase in expenses attributable to NET Services of $31.7$10.8 million and an increase in expenses attributable to Corporate and Other of $0.1$0.5 million. This increase in operating expenses was partially offset by a decrease in operating expenses attributable to WD Services of $21.2$10.6 million.


Operating income.Consolidated operating income for Q2Q3 2017 decreased $0.7$3.5 million, or 10.6%35.6%, compared to Q2Q3 2016. The decrease was primarily attributable to a decrease in operating income in Q2Q3 2017 as compared to Q2Q3 2016 at NET Services of $1.8$3.3 million and an increase in Corporate and Other operating loss of $0.6 million. This decrease in operating income was partially offset by a decreasean increase in WD Services operating lossincome of $1.1$0.3 million.


Interest expense, net. Consolidated interest expense, net for Q2Q3 2017 decreased $0.1 million, or 19.2%, compared to Q2 2016.and Q3 2016 remained relatively consistent.




Equity in net (gain) loss of investees.Equity in net (gain) loss of investees primarily relates to our investments in Mission Providence and Matrix. Mission Providence, which iswas sold effective September 29, 2017, was part of WD Services, and began providing services in July 2015. We recordrecorded 75% of Mission Providence’s profit or loss in equity in net (gain) loss of investees. We began reporting Matrix as an equity investment effective October 19, 2016, upon the completion of the Matrix Transaction, and record 46.8%our share of Matrix’s profit or loss in net (gain) loss of investees. Our equity in net gainloss of investees for Q2Q3 2017 of $1.5$0.5 million primarily related to our equity in net loss for Mission Providence andof $0.5 million. Matrix of $0.4 million and $1.1 million, respectively. Includedwas close to break-even on a net income basis in Mission Providence’s results are restructuring and redundancy costs of $0.3 million and depreciation and amortization of $1.0 million.Q3 2017. Included in Matrix’s results are transaction bonusesdepreciation and other transaction related costsamortization of $0.5$8.5 million, interest expense of $3.7 million, equity compensation of $0.6 million, management fees paid to certain of Matrix’s shareholders of $0.7 million, depreciation and amortization of $8.1 million, interest expense of $3.7$0.6 million and tax expensemerger and acquisition related diligence costs of $0.7$0.3 million.


Gain on sale of equity investment. The gain on sale of equity investment of $12.6 million relates to the sale of the Company's equity interest in Mission Providence effective September 29, 2017. The investment in Mission Providence was part of the WD Services segment.

Loss (gain) on foreign currency transactions. The foreign currency loss of $0.5$0.2 million and foreign currency gain of $0.8$0.5 million for Q2Q3 2017 and Q2Q3 2016, respectively, were primarily due to translation adjustments of our foreign subsidiaries.


Provision for income taxes.Our effective tax rate from continuing operations for Q2Q3 2017 and Q2Q3 2016 was 42.7%16.7% and 71.1%55.6%, respectively. The effective tax rate exceeded the U.S. federal statutory rate of 35% for these periodsQ3 2016 primarily due to foreign net operating losses (including equity investment losses) for which the future income tax benefit currently cannot be recognized, losses in foreign jurisdictions with tax rates lower than the U.S. rate of 35%, state income taxes, and certain non-deductible expenses. Foreign net operating losses for which no tax benefit can be provided were higher in Q2Q3 2016 versus Q2Q3 2017 resulting in a decrease in the effective tax rate from Q2Q3 2016 to Q2Q3 2017. Q2 2017 also includedAdditionally, there is no provision for income taxes related to the gain on sale of equity investment of $12.6 million due to the substantial difference in tax basis versus book basis in the investment.

The Company recorded excess tax deficiencies of $0.1 million related to stock-based compensation as an increase tofor the three months ended September 30, 2017 of $0.3 million which increased the provision for income taxes as a result of applying the guidance in ASU 2016-09.taxes. The adoption of ASU 2016-09 will subjectsubjects our tax rate to quarterly volatility from the effects of stock award exercises and vesting activities, including the adverse impact on our income tax provision for awards which result in a tax deduction less than the amount recorded for financial reporting purposes based upon fair value of the award at the grant date.


Discontinued operations, net of tax.Discontinued operations, net of tax, includes the activity of our former Human Services segment and our former HA Services segment, composed entirely of our 100% equity interest in Matrix until the completion of the Matrix Transaction on October 19, 2016. For Q2Q3 2017, discontinued operations, net of tax for our Human Services segment was break-even. For Q3 2016, discontinued operations, net of tax for our Human Services segment was a loss of $0.1 million. For Q2 2016,$5.0 million, and discontinued operations, net of tax for our HA Services segment was net income of $2.4$2.2 million. See Note 13,Discontinued Operations, to our condensed consolidated financial statements for additional information.


Net loss attributable to noncontrolling interests.Net loss attributable to noncontrolling interests primarily relates to a minority interest held by a third-party operating partner in our company servicing the offender rehabilitation contract in our WD Services segment.




YTD 2017 compared to YTD 2016


The following table sets forth results of operations and the percentage of consolidated total revenues represented by items in our unaudited condensed consolidated statements of income for YTD 2017 and YTD 2016 (in thousands):

  

Six months ended June 30,

 
  

2017

  

2016

 
  

$

  

Percentage of Revenue

  

$

  

Percentage of Revenue

 

Service revenue, net

  807,477   100.0% $780,154   100.0%
                 

Operating expenses:

                

Service expense

  746,446   92.4%  716,521   91.8%

General and administrative expense

  35,076   4.3%  35,228   4.5%

Depreciation and amortization

  13,169   1.6%  13,388   1.7%

Total operating expenses

  794,691   98.4%  765,137   98.1%
                 

Operating income

  12,786   1.6%  15,017   1.9%
                 

Non-operating expense:

                

Interest expense, net

  681   0.1%  902   0.1%

Equity in net loss of investees

  530   0.1%  4,176   0.5%

Loss (gain) on foreign currency transactions

  400   0.0%  (850)  -0.1%

Income from continuing operations beforeincome taxes

  11,175   1.4%  10,789   1.4%

Provision for income taxes

  5,402   0.7%  7,789   1.0%

Income from continuing operations, net of tax

  5,773   0.7%  3,000   0.4%

Discontinued operations, net of tax

  (5,984)  -0.7%  3,123   0.4%

Net (loss) income

  (211)  0.0%  6,123   0.8%

Net (income) loss attributable to noncontrolling interest

  (200)  0.0%  735   0.1%

Net (loss) income attributable to Providence

  (411)  -0.1% $6,858   0.9%

 Nine months ended September 30,
 2017 2016
 $ Percentage of Revenue $ Percentage of Revenue
Service revenue, net1,216,994
 100.0% 1,192,426
 100.0%
        
Operating expenses:       
Service expense1,124,478
 92.4% 1,095,011
 91.8%
General and administrative expense53,705
 4.4% 52,548
 4.4%
Depreciation and amortization19,716
 1.6% 20,058
 1.7%
Total operating expenses1,197,899
 98.4% 1,167,617
 97.9%
        
Operating income19,095
 1.6% 24,809
 2.1%
        
Non-operating expense:       
Interest expense, net983
 0.1% 1,239
 0.1%
Equity in net loss of investees991
 0.1% 5,693
 0.5%
Gain on sale of equity investment(12,606) 1.0% 
 %
Loss (gain) on foreign currency transactions600
 % (1,332) 0.1%
Income from continuing operations before income taxes29,127
 2.4% 19,209
 1.6%
Provision for income taxes8,391
 0.7% 12,466
 1.0%
Income from continuing operations, net of tax20,736
 1.7% 6,743
 0.6%
Discontinued operations, net of tax(6,000) 0.5% 332
 %
Net income14,736
 1.2% 7,075
 0.6%
Net (income) loss attributable to noncontrolling interest(295) % 433
 %
Net income attributable to Providence14,441
 1.2% 7,508
 0.6%

Service revenue, net.Consolidated service revenue, net for YTD 2017 increased $27.3$24.6 million, or 3.5%2.1%, compared to YTD 2016. Revenue for YTD 2017 compared to YTD 2016 included an increase in revenue attributable to NET Services of $63.0$70.5 million. This increase in revenue was partially offset by a decrease in revenue attributable to WD Services of $35.7$46.0 million. Excluding the effects of changes in currency exchange rates, consolidated service revenue increased 5.1%3.1% for YTD 2017 compared to YTD 2016.


Total operating expenses.Consolidated operating expenses for YTD 2017 increased $29.6$30.3 million, or 3.9%2.6%, compared to YTD 2016. Operating expenses for YTD 2017 compared to YTD 2016 included an increase in expenses attributable to NET Services of $71.3$82.1 million. This increase in operating expenses was partially offset by a decrease in operating expenses attributable to WD Services of $41.0$51.6 million and a decrease in operating expenses attributable to Corporate and Other of $0.7$0.1 million.


Operating income.Consolidated operating income for YTD 2017 decreased $2.2$5.7 million, or 14.9%23.0%, compared to YTD 2016. The decrease was primarily attributable to a decrease in operating income in attributable to NET Services of $8.3$11.6 million as compared to YTD 2016. This decrease in operating income was partially offset by a decrease in WD Services operating loss of $5.3$5.7 million and a decrease in Corporate and Other operating loss of $0.8$0.2 million.


Interest expense, net. Consolidated interest expense, net for YTD 2017 decreased $0.2$0.3 million, or 24.5%20.7%, compared to YTD 2016.




Equity in netlossof investees.Our equity in net loss of investees for YTD 2017 of $0.5$1.0 million includes an equity in net loss for Mission Providence of $1.0$1.4 million, partially offset by equity in net gain of Matrix of $0.4 million. Included in Mission Providence’sMatrix’s results are restructuring and redundancy costs of $1.3 million and depreciation and amortization of $2.0 million. Included in Matrix’s results are$24.6 million, interest expense of $11.0 million, transaction bonuses and other transaction related costs of $3.5 million, equity compensation of $1.3$1.9 million, management fees paid to Matrix’s shareholders of $1.2$1.8 million, depreciationmerger and amortizationacquisition diligence related costs of $16.2 million, interest expense of $7.3$0.3 million and income tax benefit of $0.1 million.


Gain on sale of equity investment. The gain on sale of equity investment of $12.6 million relates to the sale of the Company's equity interest in Mission Providence effective September 29, 2017. The investment in Mission Providence was part of the WD Services segment.

Loss (gain) on foreign currency transactions. The foreign currency loss of $0.4$0.6 million and foreign currency gain of $0.9$1.3 million for YTD 2017 and YTD 2016, respectively, were primarily due to translation adjustments of our foreign subsidiaries.


Provision for income taxes.Our effective tax rates from continuing operations for YTD 2017 and YTD 2016 was 48.3%28.8% and 72.2%64.9%, respectively. The effective tax rate exceeded the U.S. federal statutory rate of 35% for these periodsYTD 2016 primarily due to foreign net operating losses (including equity investment losses) for which the future income tax benefit currently cannot be recognized, losses in foreign jurisdictions with tax rates lower than the U.S. rate of 35%, state income taxes, and certain non-deductible expenses. Foreign net operating losses for which no tax benefit can be provided were higher in YTD 2016 versus YTD 2017 resulting in a decrease in the effective tax rate from YTD 2016 to YTD 2017. YTD 2017 also includedAdditionally, there was no provision for income taxes related to the gain on sale of equity investment of $12.6 million due to the substantial difference in tax basis versus book basis in the investment.

The Company recorded excess tax benefitsdeficiencies related to stock-based compensation for the nine months ended September 30, 2017 of $0.1 million which reducedincreased the provision for income taxes astaxes. The adoption of ASU 2016-09 subjects our tax rate to quarterly volatility from the effects of stock award exercises and vesting activities, including the adverse impact on our income tax provision for awards which result in a resulttax deduction less than the amount recorded for financial reporting purposes based upon fair value of applying the guidance in ASU 2016-09.

award at the grant date.


Discontinued operations, net of tax.Discontinued operations, net of tax, includes the activity of our former Human Services segment and our former HA Services segment, composed entirely of our 100% equity interest in Matrix until the completion of the Matrix Transaction on October 19, 2016. For YTD 2017, discontinued operations, net of tax for our Human Services segment was a loss of $6.0 million, which primarily related to the accrual of a contingent liability of $9.0 million related to the settlement of indemnification claims and associated legal costs of $0.6 million, partially offset by a related tax benefit. For YTD 2016, discontinued operations, net of tax for our Human Services segment was a net loss of $5.0 million, and discontinued operations, net of tax for our HA Services segment was net income of $3.1$5.4 million. See Note 13,Discontinued Operations, to our condensed consolidated financial statements for additional information.


Net (income) loss attributable to noncontrolling interests.Net (income) loss attributable to noncontrolling interests primarily relates to a minority interest held by a third-party operating partner in our company servicing the offender rehabilitation contract in our WD Services segment.


Segment Results.The following analysis includes discussion of each of our segments.


NET Services


NET Services segment financial results are as follows for Q2Q3 2017 and Q2Q3 2016 (in thousands):

  

Three Months Ended June 30,

 
  

2017

  

2016

 
  

$

  

Percentage of

Revenue

  

$

  

Percentage of

Revenue

 

Service revenue, net

  338,805   100.0%  308,915   100.0%
                 

Service expense

  316,435   93.4%  285,446   92.4%

General and administrative expense

  3,089   0.9%  2,785   0.9%

Depreciation and amortization

  3,326   1.0%  2,931   0.9%

Operating income

  15,955   4.7%  17,753   5.7%

 Three Months Ended September 30,
 2017 2016
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Service revenue, net324,824
 100.0% 317,280
 100.0%
        
Service expense304,454
 93.7% 293,919
 92.6%
General and administrative expense2,899
 0.9% 2,860
 0.9%
Depreciation and amortization3,286
 1.0% 3,051
 1.0%
Operating income14,185
 4.4% 17,450
 5.5%



Service revenue, net. Service revenue, net for NET Services for Q2Q3 2017 increased $29.9$7.5 million, or 9.7%2.4%, compared to Q2Q3 2016.  The increase was primarily related to net increased revenue from existing contracts of $27.6$19.2 million, due to the net impact of membership and rate changes, including final agreement on a rate adjustment related to increased utilization activity underand the release of previously accrued revenue hold-backs based on certain contract performance requirements on a significant contract, in addition to the impact of new contracts which contributed $23.8$18.8 million of revenue for Q2 2017, including new managed care organization contracts in California, Florida and New York.Q3 2017. These increases were partially offset by the impact of contracts we no longer serve, including a contract with the state of New York, which resulted in a decrease in revenue of $21.5$30.5 million.   


Service expense, net.Service expense for our NET Services segment included the following for Q2Q3 2017 and Q2Q3 2016 (in thousands):

  

Three Months Ended June 30,

 
  

2017

  

2016

 
  $  

Percentage of

Revenue

  $  

Percentage of

Revenue

 

Purchased services

  263,563   77.8%  235,745   76.3%

Payroll and related costs

  39,648   11.7%  39,702   12.9%

Other operating expenses

  13,092   3.9%  9,926   3.2%

Stock-based compensation

  132   0.0%  73   0.0%

Total service expense

  316,435   93.4%  285,446   92.4%

 Three Months Ended September 30,
 2017 2016
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Purchased services250,282
 77.1% 241,884
 76.2%
Payroll and related costs40,753
 12.5% 41,832
 13.2%
Other operating expenses13,299
 4.1% 10,130
 3.2%
Stock-based compensation120
 0.0% 73
 0.0%
Total service expense304,454
 93.7% 293,919
 92.6%

Service expense for Q2Q3 2017 increased $31.0$10.5 million, or 10.9%3.6%, compared to Q2 2016. The increase in service expense wasQ3 2016 due primarily attributable to the impact of the new managed care organization contracts in California, Floridahigher purchased services and New York. other operating costs, partially offset by decreased payroll and related costs.

Purchased services as a percentage of revenue increased from 76.3%76.2% in Q2Q3 2016 to 77.8%77.1% in Q2Q3 2017 primarily attributable to an increase in utilization across certain contracts, including multiple managed care contracts and contract start-up costs in California, and Florida. The higherthe impact of new managed care organization contracts in certain markets being at a lower margin than previous contracts. These increases were partially offset by initiatives aimed at better aligning the rates we pay to our transportation provider partners with local market conditions and the fees paid to us by our customers. In addition, the impact of Hurricane Irma resulted in decreased utilization was in part driven by increased Medicaid reimbursement in New Jersey for certain medical services, which in turn increased demand for transportation services.

Ascontracts.


Payroll and related costs as a percentage of revenue payroll and related costs decreased from 12.9%13.2% in Q2Q3 2016 to 11.7%12.5% in Q2Q3 2017 due to efficiencies gained from multiple process improvement initiatives, including those aimed at lowering payroll expense across our reservation and operation center networks, as well as a decrease in incentive compensation, including the impact of establishing the final amounts for a historical NET Services’ long-term incentive plan as well as plan participation rates, which resulted in a decrease in expense of $1.4 million as compared to Q2 2016.compensation. Other operating expenses increased for Q2Q3 2017 as compared to Q2Q3 2016 primarily attributable to $1.4an incremental $1.5 million of value enhancement and related costs incurred for external resources used in the design and implementation of NET Services member experience and value enhancement initiatives, as well as increased software and hardware maintenance costs associated with new technology initiatives.


General and administrative expense. General and administrative expense in Q2Q3 2017 increased $0.3 million, or 10.9%,remained constant as compared to Q2 2016, due to increased facility costs resulting from the overall growth of our operations.Q3 2016. As a percentage of revenue, general and administrative expense remained constant at 0.9%.


Depreciation and amortization. Depreciation and amortization increased $0.4$0.2 million primarily due to the addition of long-lived assets relating to information technology projects. As a percentage of revenue, depreciation and amortization increased slightly from 0.9% for Q2 2016 toremained constant at 1.0% for Q2Q3 2016 and Q3 2017.




NET Services segment financial results are as follows for YTD 2017 and YTD 2016 (in thousands):

  

Six Months Ended June 30,

 
  

2017

  

2016

 
  

$

  

Percentage of

Revenue

  

$

  

Percentage of

Revenue

 

Service revenue, net

  662,839   100.0%  599,876   100.0%
                 

Service expense

  622,627   93.9%  552,392   92.1%

General and administrative expense

  5,980   0.9%  5,622   0.9%

Depreciation and amortization

  6,477   1.0%  5,807   1.0%

Operating income

  27,755   4.2%  36,055   6.0%

 Nine Months Ended September 30,
 2017 2016
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Service revenue, net987,662
 100.0% 917,157
 100.0%
        
Service expense927,082
 93.9% 846,311
 92.3%
General and administrative expense8,879
 0.9% 8,483
 0.9%
Depreciation and amortization9,763
 1.0% 8,858
 1.0%
Operating income41,938
 4.2% 53,505
 5.8%

Service revenue, net. Service revenue, net for NET Services for YTD 2017 increased $63.0$70.5 million, or 10.5%7.7%, compared to YTD 2016.  The increase was primarily related to net increased revenue from the impact of new contracts which contributed $52.5 million of revenue for YTD 2017, including new managed care organization contracts in California, Florida and New York, in addition to an increase in revenue from existing contracts totaling $47.2of $68.3 million, due to the net impact of membership and rate changes, including final agreement on a rate adjustment related to increased utilization activity underand the release of previously accrued revenue hold-backs based on certain contract performance requirements on a significant contract.contract, in addition to the impact of new contracts, including new managed care organization contracts in Florida and New York, which contributed $70.5 million of revenue for YTD 2017. These increases were partially offset by the impact of contracts we no longer serve, including a contract with the state of New York, which resulted in a decrease in revenue of $36.7$68.3 million.  


Service expense, net.Service expense for our NET Services segment included the following for YTD 2017 and YTD 2016 (in thousands):

  

Six Months Ended June 30,

 
  

2017

  

2016

 
  

$

  

Percentage of

Revenue

  

$

  

Percentage of

Revenue

 

Purchased services

  516,020   77.8%  453,050   75.5%

Payroll and related costs

  82,031   12.4%  80,285   13.4%

Other operating expenses

  24,286   3.7%  18,902   3.2%

Stock-based compensation

  290   0.0%  155   0.0%

Total service expense

  622,627   93.9%  552,392   92.1%

 Nine Months Ended September 30,
 2017 2016
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Purchased services766,303
 77.6% 694,934
 75.8%
Payroll and related costs122,784
 12.4% 122,117
 13.3%
Other operating expenses37,584
 3.8% 29,032
 3.2%
Stock-based compensation411
 0.0% 228
 0.0%
Total service expense927,082
 93.9% 846,311
 92.3%

Service expense for YTD 2017 increased $70.2$80.8 million, or 12.7%9.5%, compared to YTD 2016. 2016 due primarily to higher purchased services and other operating costs, with a slight increase in payroll and related costs.
The increase in service expense was primarily attributable to the impact of new managed care organization contracts in California, Florida and New York. Purchased services as a percentage of revenue increased from 75.5%75.8% in YTD 2016 to 77.8%77.6% in YTD 2017 primarily attributable to an increase in utilization across multiple contracts and contract start-up costs in California and Florida.contracts. The higher utilization was in part driven by increased Medicaid reimbursement in New Jersey for certain medical services, which in turn increased demand for transportation services, as well asservices; increased utilization across multiple managed care contracts in California; and lower cancellation rates across multiple contracts, which we believe was primarily due to milder winter weather conditions during the first quarter of 2017.

As2017, although we did experience lower utilization for contracts in Q3 2017 due in part to the impact of the Hurricane Irma.


Payroll and related costs as a percentage of revenue payroll and related costs decreased from 13.4%13.3% in YTD 2016 to 12.4% in YTD 2017 due to efficiencies gained from multiple process improvement initiatives, including those aimed at lowering payroll expense across our reservation and operation center networks, as well as a decrease in incentive compensation including the impact of establishing the final amounts for a NET Services’ long-term incentive plan.compensation. Other operating expenses increased for YTD 2017 as compared to YTD 2016 primarily attributable to $2.7an incremental $3.5 million of value enhancement and related costs incurred for external resources used in the design and implementation of NET Services member experience and value enhancement initiatives.

initiatives in YTD 2017.


General and administrative expense. General and administrative expense in YTD 2017 increased $0.4 million, or 6.4%4.7%, as compared to YTD 2016, due to increased facility costs resulting from the overall growth of our operations. As a percentage of revenue, general and administrative expense remained constant at 0.9%.




Depreciation and amortization. Depreciation and amortization increased $0.7$0.9 million primarily due to the addition of long-lived assets relating to information technology projects. As a percentage of revenue, depreciation and amortization remained constant at 1.0%.


WD Services


WD Services segment financial results are as follows for Q2Q3 2017 and Q2Q3 2016 (in thousands):

  

Three Months Ended June 30,

 
  

2017

  

2016

 
  

$

  

Percentage of

Revenue

  

$

  

Percentage of

Revenue

 

Service revenue, net

  69,178   100.0%  89,289   100.0%
                 

Service expense

  62,882   90.9%  82,073   91.9%

General and administrative expense

  6,919   10.0%  8,585   9.6%

Depreciation and amortization

  3,489   5.0%  3,836   4.3%

Operating loss

  (4,112)  -5.9%  (5,205)  -5.8%

 Three Months Ended September 30,
 2017 2016
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Service revenue, net84,693
 100.0% 94,960
 100.0%
        
Service expense73,581
 86.9% 84,051
 88.5%
General and administrative expense6,980
 8.2% 6,780
 7.1%
Depreciation and amortization3,166
 3.7% 3,497
 3.7%
Operating income966
 1.1% 632
 0.7%

Service revenue, net. Service revenue, net for Q2Q3 2017 decreased $20.1$10.3 million, or 22.5%10.8%, compared to Q2Q3 2016. Excluding the favorable effects of changes in currency exchange rates, service revenue decreased 16.7%11.2% in Q2Q3 2017 compared to Q2Q3 2016. This decrease was primarily related to the anticipated ending of referrals under the segment’s primary employability program in the UK, as well as decreased revenue under our offender rehabilitation program due to $5.4 million of revenue recognized in Q3 2016 related to the finalization of a contractual adjustment for the prior contract years ended March 31, 2015 and 2016.

These revenue decreases were partially offset by increases acrossin health services in the UK and various employability contracts outside the UK, including Saudi Arabia, France, Australia and Germany.


Service expense.Service expense for our WD Services segment included the following for Q2Q3 2017 and Q2Q3 2016 (in thousands):

  

Three Months Ended June 30,

 
  

2017

  

2016

 
  

$

  

Percentage of

Revenue

  

$

  

Percentage of

Revenue

 

Payroll and related costs

  43,992   63.6%  57,808   64.7%

Purchased services

  9,215   13.3%  12,713   14.2%

Other operating expenses

  9,661   14.0%  11,559   12.9%

Stock-based compensation

  14   0.0%  (7)  0.0%

Total service expense

  62,882   90.9%  82,073   91.9%

 Three Months Ended September 30,
 2017 2016
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Payroll and related costs41,575
 49.1% 47,854
 50.4%
Purchased services21,946
 25.9% 26,004
 27.4%
Other operating expenses10,046
 11.9% 10,166
 10.7%
Stock-based compensation14
 0.0% 27
 0.0%
Total service expense73,581
 86.9% 84,051
 88.5%

Service expense in Q2Q3 2017 decreased $19.2$10.5 million, or 23.4%12.5%, compared to Q2Q3 2016. Payroll and related costs decreased primarily as a result of the ending of referrals under the segment’s primary employability program in the UK as well as multiple redundancy plans across the WD Services operations that have begun to better alignaligned headcount with service delivery volumes, resulting in a decrease of payroll and related costs as a percentage of revenue. Payroll and related costs include $0.3 million and $3.4$0.1 million in Q2Q3 2017 and Q2Q3 2016, respectively, of termination benefits related to multiple redundancy plans. Purchased services decreased in Q2Q3 2017 compared to Q2Q3 2016 primarily as a result of the ending of client referrals under our primary employability program in the UK, which resulted in a decline in the use of outsourced services.


General and administrative expense. General and administrative expense in Q2Q3 2017 decreased $1.7increased $0.2 million compared to Q2Q3 2016 due primarily due to office closures associated with restructuring of the UK operations, as well as lowerincreased rent for certain offices associated with therelated to facilities used in our offender rehabilitation program.


Depreciation and amortization. Depreciation and amortization for Q2Q3 2017 decreased $0.3 million compared to Q2Q3 2016, primarily due to the asset impairment charges incurred during the fourth quarter of 2016, which decreased the value of our intangible assets and certain property and equipment.




WD Services segment financial results are as follows for YTD 2017 and YTD 2016 (in thousands):

  

Six Months Ended June 30,

 
  

2017

  

2016

 
  

$

  

Percentage of

Revenue

  

$

  

Percentage of

Revenue

 

Service revenue, net

  144,638   100.0%  180,332   100.0%
                 

Service expense

  126,084   87.2%  163,745   90.8%

General and administrative expense

  13,964   9.7%  16,456   9.1%

Depreciation and amortization

  6,529   4.5%  7,415   4.1%

Operating loss

  (1,939)  -1.3%  (7,284)  -4.0%

 Nine Months Ended September 30,
 2017 2016
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Service revenue, net229,332
 100.0 % 275,293
 100.0 %
        
Service expense199,665
 87.1 % 247,797
 90.0 %
General and administrative expense20,944
 9.1 % 23,236
 8.4 %
Depreciation and amortization9,695
 4.2 % 10,912
 4.0 %
Operating loss(972) -0.4 % (6,652) -2.4 %

Service revenue, net. Service revenue, net for YTD 2017 decreased $35.7$46.0 million, or 19.8%16.7%, compared to YTD 2016. Excluding the effects of changes in currency exchange rates, service revenue decreased 12.9%12.3% in YTD 2017 compared to YTD 2016. This decrease was primarily related to the anticipated decline of referrals under the segment’s primary employability program in the UK, as well as decreased revenue under our offender rehabilitation program. These decreases were partially offset by increases across various employability contracts outside the UK, including in Australia, Saudi Arabia, France and Germany.Germany, as well as increased revenue from our health services contract in the UK. YTD 2017 includes the impact of $5.2 million of revenue recognized under the offender rehabilitation program related to the finalization of a contractual adjustment for the contract year ended March 31, 2017.2017, whereas YTD 2016 includes $5.4 million of revenue recognized under the offender rehabilitation program related to the finalization of a contractual adjustment for the prior contract years ended March 31, 2015 and 2016.


Service expense.Service expense for our WD Services segment included the following for YTD 2017 and YTD 2016 (in thousands):

  

Six Months Ended June 30,

 
  

2017

  

2016

 
  

$

  

Percentage of

Revenue

  

$

  

Percentage of

Revenue

 

Payroll and related costs

  88,963   61.5%  114,687   63.6%

Purchased services

  18,004   12.4%  27,206   15.1%

Other operating expenses

  19,089   13.2%  21,827   12.1%

Stock-based compensation

  28   0.0%  25   0.0%

Total service expense

  126,084   87.2%  163,745   90.8%

 Nine Months Ended September 30,
 2017 2016
 $ 
Percentage of
Revenue
 $ 
Percentage of
Revenue
Payroll and related costs130,538
 56.9% 162,542
 59.0%
Purchased services39,949
 17.4% 53,210
 19.3%
Other operating expenses29,136
 12.7% 31,993
 11.6%
Stock-based compensation42
 0.0% 52
 0.0%
Total service expense199,665
 87.1% 247,797
 90.0%

Service expense in YTD 2017 decreased $37.7$48.1 million, or 23.0%19.4%, compared to YTD 2016. Payroll and related costs decreased primarily as a result of declining referrals under the segment’s primary employability program in the UK as well as multiple redundancy plans that have begun to better alignaligned headcount with service delivery volumes resulting in a decrease of payroll and related costs as a percentage of revenue. Payroll and related costs include $0.9$1.1 million and $4.6$5.2 million in YTD 2017 and YTD 2016, respectively, of termination benefits related to redundancy plans as well as $0.2 million in YTD 2017 for the termination of an executive of one of the operations.plans. Purchased services decreased in YTD 2017 compared to YTD 2016 primarily as a result of a decline in client referrals under our primary employability program in the UK, which resulted in a decline in the use of outsourced services.


General and administrative expense. General and administrative expense in YTD 2017 decreased $2.5$2.3 million compared to YTD 2016 due to office closures associated with restructuring of the UK operations, as well as lower rent for certain offices associated with the offender rehabilitation program.offices.


Depreciation and amortization. Depreciation and amortization for YTD 2017 decreased $0.9$1.2 million compared to YTD 2016, primarily due to the asset impairment charges incurred during the fourth quarter of 2016, which decreased the value of our intangible assets and certain property and equipment.




Corporate and Other


Corporate and Other includes the headcount and professional service costs incurred at the holding company level, at the Captive, and elimination entries to account for inter-segment transactions. Corporate and Other financial results are as follows for Q2Q3 2017 and Q2Q3 2016 (in thousands):

  

Three Months Ended June 30,

 
  

2017

  

2016

 
  

$

  

$

 

Service revenue, net

  -   (85)
         

Service expense

  (2,281)  327 

General and administrative expense

  8,040   5,341 

Depreciation and amortization

  85   82 

Operating loss

  (5,844)  (5,835)

 Three Months Ended September 30,
 2017 2016
 $ $
Service revenue, net
 31
    
Service expense(3) 518
General and administrative expense8,750
 7,680
Depreciation and amortization95
 122
Operating loss(8,842) (8,289)

Operating loss. Corporate and Other operating loss in Q2Q3 2017 increased slightlyby $0.6 million or 6.7% as compared to Q2Q3 2016. This increase was primarily related to a $1.4$2.0 million increase in cash settled stock-based compensation expenseprofessional costs due to activities associated with our increased focus on strategic initiatives, as well as a result of the$0.6 million increase in compensation, including the Company’s stock price during Q2 2017 as compared to a decline in the Company’s stock price during Q2 2016 along with an increasetiming impact of $1.1 million of legal and consulting costs. This increase wasaccruals for incentive compensation. These increases were partially offset by a reductiondecreases in legal and accounting fees and lower costs in the Company's captive insurance loss reservesprogram due to the Company ceasing to write new policies under the captive in Q2 2017, due to favorable claims history of our Captive reinsurance programs, which is includeddrove the decrease in “Service expense”.


General and administrative expense includes stock-based compensation for the HoldCo LTIP of $1.0 million and $0.8$0.9 million for Q2Q3 2017 and Q2Q3 2016, respectively. No shares will be distributed under the HoldCo LTIP unless the volume weighted average of Providence’s stock price over a 90-day period ending on December 31, 2017 exceeds $56.79.


Corporate and Other financial results are as follows for YTD 2017 and YTD 2016 (in thousands):

  

Six Months Ended June 30,

 
  

2017

  

2016

 
  

$

  

$

 

Service revenue, net

  -   (54)
         

Service expense

  (2,265)  384 

General and administrative expense

  15,132   13,150 

Depreciation and amortization

  163   166 

Operating loss

  (13,030)  (13,754)

 Nine Months Ended September 30,
 2017 2016
 $ $
Service revenue, net
 (24)
    
Service expense(2,269) 903
General and administrative expense23,882
 20,829
Depreciation and amortization258
 288
Operating loss(21,871) (22,044)

Operating loss. Corporate and Other operating loss in YTD 2017 decreased by $0.7$0.2 million, or 5.3%0.8%, as compared to YTD 2016. This decrease was primarily related to a reduction in insurance loss reserves in 2017 due to favorable claims history of our Captive reinsurance programs, which is included in “Service expense” as well as decreased accounting, legal and professional fees included in “General and administrative expense”. This decrease was partially offset by an increase in cash settled stock-based compensation expense of $1.3 million, primarily as a result of ana more significant increase in the Company’s stock price in YTD 2017 as compared to a decline in the Company’s stock price in YTD 2016, an increase in stock settled stock-based compensation expense of $1.1$1.4 million, primarily related to an increase in expense for the HoldCo LTIP and a benefit recorded in YTD 2016 for performance based units, with no corresponding benefit in YTD 2017, as well as an increase of $1.1$3.6 million of legal and consulting costs.professional costs due to activities associated with our increased focus on strategic initiatives.


General and administrative expense includes stock-based compensation for the HoldCo LTIP of $2.1$3.1 million and $1.5$2.4 million for YTD 2017 and YTD 2016, respectively. No shares will be distributed under the HoldCo LTIP unless the volume weighted average of Providence’s stock price over a 90-day period ending on December 31, 2017 exceeds $56.79.




Seasonality


Our quarterly operating results and operating cash flows normally fluctuate due in part to seasonal factors, uneven demand for services and the timing of new contracts, which impact the amount of revenues earned and expenses incurred. NET Services experiences fluctuations in demand during the summer and winter seasons. Due to historically higher demand in the summer months, lower demand during the winter, and a primarily fixed revenue stream based on a per-member, per-month payment structure, NET Services normally experiences lower operating margins during the summer season and higher operating margins during the winter. WD Services is impacted by both the timing of commencement and expiration of major contracts. Under many of WD Services’ contracts, we invest significant sums of money in personnel, leased office space, purchased or developed technology, and other costs, and generally incur these costs prior to commencing services and receiving payments. This results in significant variability in financial performance and cash flows between quarters and for comparative periods. It is expected that future contracts will be structured in a similar fashion. In addition, under the majority of WD Services’ contracts, the Company relies on its customers, which include government agencies, to provide referrals, for whom the Company can provide services and earn revenue. The timing and magnitude of referrals can fluctuate significantly, leading to volatility in revenue.


Liquidity and capital resources


Short-term capital requirements consist primarily of recurring operating expenses and new contract start-up costs, including workforce restructuring costs. We expect to meet any cash requirements through available cash on hand, cash generated from our operating segments, and borrowing capacity under our Credit Facility (as defined below).


Cash flow from operating activities was our primary source of cash during YTD 2017. Additionally, YTD 2017 included $15.8 million in proceeds from the sale of our equity investment in Mission Providence which is included in cash provided by investing activities. Our balance of cash and cash equivalents was $56.6$92.2 million and $72.3 million at JuneSeptember 30, 2017 and December 31, 2016, respectively, including $18.1$33.8 million and $21.4 million held in foreign countries, respectively. The September 30, 2017 foreign cash balance includes the proceeds from the sale of Mission Providence. Such cash held in foreign countries is generally used to fund foreign operations, although it may also be used to repay intercompany indebtedness existing between Providence and its foreign subsidiaries.


We had restricted cash of $7.9$7.1 million and $14.1 million at JuneSeptember 30, 2017 and December 31, 2016, respectively, primarily related to contractual obligations and activities of our captive insurance subsidiary. These restricted cash amounts are not included in our balance of cash and cash equivalents. At JuneSeptember 30, 2017 and December 31, 2016, we had no amounts outstanding under our Credit Facility.


We may, from time to time, access capital markets to raise equity or debt financing for various business reasons, including acquisitions. We may also raise debt financing to fund future repurchases of our common stock. The timing, term, size, and pricing of any such financing will depend on investor interest and market conditions, and there can be no assurance that we will be able to obtain any such financing.

On November 2, 2017, the Company’s Board of Directors approved the extension of the Company’s existing stock repurchase program, authorizing the Company to engage in a common stock repurchase program to repurchase up to $69.6 million (the amount remaining from the $100.0 million repurchase amount authorized in 2016) in aggregate value of the Company’s common stock through December 31, 2018.


The cash flow statement for all periods presented includes both continuing and discontinued operations.

Cash flows

         Operating activities.We generated net cash flows Discontinued operations for YTD 2016 includes the activity of our Human Services and HA Services segments. Income from operating activities of $9.3discontinued operations totaled $0.3 million for YTD 2017. These cash flows2016. Significant non-cash items of our discontinued operations in YTD 2016 included a net loss of $0.2 million, including $5.8 million of net income related to continuing operations and $6.0 million of net loss related to discontinued operations. Non-cash items included $9.2$3.7 million of depreciation expense $3.9and $17.5 million of amortization expense, $3.0expense. Our discontinued operations also purchased property and equipment totaling $8.0 million in stock-based compensation expense,during YTD 2016.


YTD 2017 cash flows compared to YTD 2016

Operating activities. Cash provided by operating activities was $36.9 million for YTD 2017, a decrease of $8.3 million compared with YTD 2016. YTD 2017 and $0.5YTD 2016 cash flow from operations was driven by net income of $14.7 million in equity inand $7.1 million, respectively, non-cash adjustments to reconcile net lossincome to net cash provided by operating activities of investees. Changes$8.0 million and $37.1 million, respectively, and changes in working capital includeof $14.2 million and $1.1 million, respectively. The change in adjustments to reconcile net income to net cash provided by operating activities was due primarily to the following significant items:impact of the disposition of HA Services, resulting in decreased depreciation, amortization and deferred taxes in YTD 2017 as compared to YTD 2016, as well as the gain on sale of Mission Providence of $12.6 million in YTD 2017. The change in working capital is primarily driven by the following:

$11.5 million source of cash due to the increase in accrued transportation costs of NET Services. This increase was primarily related to increased utilization of transportation services.

$8.9 million use of cash due to the increase in accounts receivable attributable to an increase in NET Services’ accounts receivable of $4.2 million and an increase in WD Services’ accounts receivable of $4.8 million. These fluctuations primarily resulted from the timing of payments from a limited number of significant payers within each segment.

$9.0 million increase in the accrual of a contingent liability in the first quarter of 2017 related to the settlement of indemnification claims.



Investing activities.Net

Accounts receivable generated a cash used in investing activities totaled $4.8outflow for YTD 2017 of $10.6 million as compared to an outflow of $22.1 million for YTD 2017. During2016. The decrease in cash outflow of $11.5 million is primarily attributable to NET Services due to the period, $10.7timing of collections as well as an outflow of $1.4 million of cash was used to purchase property and equipment primarily related to information technology purchases to support the growth of our operating segments. The Company also loaned $0.6 million to Mission Providence, one of the Company’s equity method investees,HA Services in YTD 2017. These2016.
Prepaid expenses and other generated a cash outflows were partially offset byinflow of $7.5 million in YTD 2017, as compared to a cash outflow of $9.9 million in YTD 2016. The increase in cash inflow of $17.4 million was primarily attributable to a decrease in prepayments in WD Services in relation to certain contracts and a decrease in the restrictedprepayment of insurance costs and income taxes.
Accounts payable and accrued expenses generated a cash outflow of $3.4 million in YTD 2017, as compared to a cash inflow of $32.5 million in YTD 2016. The decrease in cash inflow of $35.9 million is due primarily to the impact of NET Services accrued contract payments of $10.1 million, reduced accruals at WD Services of $3.9 million in YTD 2017 as compared to YTD 2016, including the impact of redundancy plans, timing differences on tax payments, as well as the disposition of HA Services, which generated cash inflow of $5.8 million in YTD 2016. Partially offsetting these impacts is the impact of the Captiveincrease in the accrued settlement related to our former Human Services segment of $6.2$9.0 million during YTD 2017 as compared to an increase of $6.0 million in YTD 2016.
Accrued transportation costs of NET Services generated a cash inflow of $28.8 million in YTD 2017, as compared to a cash inflow of $31.9 million in YTD 2016. The decrease in cash inflow of $3.1 million is due primarily to the releasetiming of collateralpayments.
Income taxes payable on sale of business for irrevocable standby lettersYTD 2016 includes a cash outflow of credit$30.2 million related to secure reinsured claims losses,the sale of our Human Services segment.

Investing activities. Net cash provided by investing activities of $4.9 million in YTD 2017 increased by $40.0 million as compared to YTD 2016. The increase was primarily attributable to $15.8 million in proceeds from the sale of our equity investment in Mission Providence, a decrease in funding of our equity investment in Mission Providence of $6.4 million and a decrease in the amountpurchase of cash required to be held in trust for reinsurance claim payments,property and the paymentequipment of claims from the restricted cash account.$18.6 million. YTD 2016 included purchases of property and equipment of $8.0 million by our discontinued operations.


Financing activities.Net cash used in financing activities totaled $20.8of $22.3 million forin YTD 2017.2017 decreased $9.9 million as compared to YTD 2016. During the period, cash paid forYTD 2017, we repurchased $34.5 million less of our common stock repurchasesthan in YTD 2016. Partially offsetting this decrease in cash outflows was a decrease in net proceeds from debt during YTD 2017 as compared to YTD 2016 of $20.3 million as well as a decrease in proceeds from common stock issued pursuant to our $100.0 million stock repurchase program totaled $18.0 million and we paid convertible preferred stock dividendsoption exercises of $2.2$2.6 million.


Obligations and commitments


Credit facility. We are party to the amended and restated credit and guaranty agreement, dated as of August 2, 2013 (as amended, the “Credit Agreement”), with Bank of America, N.A., as administrative agent, swing line lender and letter of credit issuer, and the other lenders party thereto. The Credit Agreement provides us with a $200.0 million revolving credit facility (the “Credit Facility”), including a subfacility of $25.0 million for letters of credit. As of JuneSeptember 30, 2017, we had no borrowings and seven letters of credit in the amount of $11.0 million outstanding under the revolving credit facility. At JuneSeptember 30, 2017, our available credit under the revolving credit facility was $189.0 million. Under the Credit Agreement, the Company has an option to request an increase in the amount of the revolving credit facility from time to time (on substantially the same terms as apply to the existing facilities) in an aggregate amount of up to $75.0 million with either additional commitments from lenders under the Credit Agreement at such time or new commitments from financial institutions acceptable to the administrative agent in its reasonable discretion, so long as no default or event of default exists at the time of any such increase. The Company may not be able to access additional funds under this increase option as no lender is obligated to participate in any such increase under the Credit Facility.The Credit Facility matures on August 2, 2018.


Interest on the outstanding principal amount of the loans accrues, at the Company’s election, at a per annum rate equal to LIBOR, plus an applicable margin, or the base rate as defined in the agreement plus an applicable margin. The applicable margin ranges from 2.25% to 3.25% in the case of LIBOR loans and 1.25% to 2.25% in the case of the base rate loans, in each case, based on the Company’s consolidated leverage ratio as defined in the Credit Agreement. Interest on the loans is payable quarterly in arrears. In addition, the Company is obligated to pay a quarterly commitment fee based on a percentage of the unused portion of each lender’s commitment under the Credit Facility and quarterly letter of credit fees based on a percentage of the maximum amount available to be drawn under each outstanding letter of credit. The commitment fee and letter of credit fee range from 0.25% to 0.50% and 2.25% to 3.25%, respectively, in each case, based on the Company’s consolidated leverage ratio.




The Company’s obligations under the Credit Facility are guaranteed by all of the Company’s present and future domestic subsidiaries, excluding certain domestic subsidiaries which include the Company’s insurance captives. The Company’s obligations under, and each guarantor’s obligations under its guaranty of, the Credit Facility are secured by a first priority lien on substantially all of the Company’s respective assets, including a pledge of 100% of the issued and outstanding stock of the Company’s domestic subsidiaries, excluding the Company’s insurance captives, and 65% of the issued and outstanding stock of the Company’s first tier foreign subsidiaries.


The Credit Agreement contains customary affirmative and negative covenants and events of default. The negative covenants include restrictions on the Company’s ability to, among other things, incur additional indebtedness, create liens, make investments, give guarantees, pay dividends, sell assets, and merge and consolidate. The Company is subject to financial covenants, including consolidated net leverage and consolidated interest coverage covenants. The Company was in compliance with all covenants as of JuneSeptember 30, 2017.


Preferred Stock.Following (i) the completion of a rights offering in February 2015, under which certain holders of our Common Stock exercised subscription rights to purchase Preferred Stock, and (ii) the purchase of Preferred Stock by certain of Coliseum Capital Partners, L.P., Coliseum Capital Partners II, L.P., Coliseum Capital Co-Invest, L.P. and Blackwell Partners, LLC (collectively, the “Standby Purchasers”), pursuant to the Standby Purchase Agreement between the Standby Purchasers and the Company, the Company issued 805,000 shares of Preferred Stock, of which 803,398803,232 shares are outstanding as of JuneSeptember 30, 2017. For further information regarding these transactions, see Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Liquidity and capital resources – Obligations and commitments – Rights Offering”in the Company’s Annual Report on Form 10-K for the year ended December 31, 2016. We may pay a noncumulative cash dividend on each share of Preferred Stock, when, as and if declared by a committee of our Board of Directors (“Board”), at the rate of 5.5% per annum on the liquidation preference then in effect. On or before the third business day immediately preceding each fiscal quarter, we determine our intention whether or not to pay a cash dividend with respect to that ensuing quarter and give notice of our intention to each holder of Preferred Stock as soon as practicable thereafter.


In the event we do not declare and pay a cash dividend, the liquidation preference will be increased to an amount equal to the liquidation preference in effect at the start of the applicable dividend period, plus an amount equal to such then applicable liquidation preference multiplied by 8.5% per annum, computed on the basis of a 365-day year and the actual number of days elapsed from the start of the applicable dividend period to the applicable date of determination.


Cash dividends are payable quarterly in arrears on January 1, April 1, July 1 and October 1 of each year, and, if declared, will begin to accrue on the first day of the applicable dividend period. Paid in kind (“PIK”) dividends, if applicable, will accrue and be cumulative on the same schedule as set forth above for cash dividends and will also be compounded at the applicable annual rate on each applicable subsequent dividend date. PIK dividends are paid upon the occurrence of a liquidation event, conversion or redemption in accordance with the terms of the Preferred Stock. Cash dividends were declared for the sixnine months ended JuneSeptember 30, 2017 and totaled $2.2$3.3 million.


Reinsurance and Self-Funded Insurance Programs


Reinsurance


We historically reinsured a substantial portion of our automobile, general and professional liability and workers’ compensation costs under reinsurance programs through our wholly-owned captive insurance subsidiary, Social Services Providers Captive Insurance Company, or SPCIC. As of May 16, 2017, SPCIC did not renew the expiring reinsurance policies. SPCIC will continue to resolve claims under the historical policy years.


At JuneSeptember 30, 2017, the cumulative reserve for expected losses since inception of these historical automobile, general and professional liability and workers’ compensation reinsurance programs was $2.0$1.8 million, $0.9$0.8 million and $5.9$5.7 million, respectively. Based on an independent actuarial report, our expected losses related to workers’ compensation, automobile and general and professional liability in excess of our liability under our associated historical reinsurance programs at JuneSeptember 30, 2017 was $6.1 million. We recorded a corresponding receivable from third-party insurers and liability at JuneSeptember 30, 2017 for these expected losses, which would be paid by third-party insurers to the extent losses are incurred.


Further, SPCIC had restricted cash of $7.6$6.8 million and $13.8 million at JuneSeptember 30, 2017 and December 31, 2016, respectively, which was restricted to secure the reinsured claims losses of SPCIC under the historical automobile, general and professional liability and workers’ compensation reinsurance programs.




Health Insurance


We offer our NET Services’, certain WD Services’ and corporate employees an option to participate in a self-funded health insurance program. The liability for the self-funded health plan of $2.0$2.4 million and $3.0 million as of JuneSeptember 30, 2017 and December 31, 2016, respectively, was recorded in “Reinsurance liability and related reserve” in our condensed consolidated balance sheets.


Off-Balance Sheet Arrangements


There have been no material changes to the Off-Balance Sheet Arrangements discussion previously disclosed in our audited consolidated financial statements containedincontained in the Company’s Annual Report on Form 10-K for the year ended December 31, 2016.


Forward-Looking Statements


This Quarterly Report on Form 10-Q contains certain statements that may be deemed “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 (the “Securities Act”) and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), including statements related to the Company’s strategies or expectations about revenues, liabilities, results of operations, cash flows, ability to fund operations, profitability, ability to meet financial covenants, contracts or market opportunities. The Company may also make forward-looking statements in other reports filed with the Securities and Exchange Commission (the “SEC”), in materials delivered to stockholders and in press releases. In addition, the Company’s representatives may from time to time make oral forward-looking statements. In certain cases, you may identify forward looking-statements by words such as “may”, “will”, “should”, “could”, “expect”, “plan”, “project”, “intend”, “anticipate”, “believe”, “seek”, “estimate”, “predict”, “potential”, “target”, “forecast”, “likely”, the negative of such terms or comparable terminology. In addition, statements that are not historical statements of fact should also be considered forward-looking statements. These forward-looking statements are based on the Company’s current expectations, assumptions, estimates and projections about its business and industry, and involve risks, uncertainties and other factors that may cause actual events to be materially different from those expressed or implied by such forward-looking statements. These risks and uncertainties include, but are not limited to, the risksdisclosedrisks disclosed in our Annual Report on Form 10-K for the year ended December 31, 2016 and our other filings with the SEC.

You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date the statement was made. The Company is under no obligation to (and expressly disclaims any such obligation to) update any of the information in any forward-looking statement if such forward-looking statement later turns out to be inaccurate, whether as a result of new information, future events or otherwise.


Item 3.   Quantitative and Qualitative Disclosures About Market Risk.


Foreign currency risk


As of JuneSeptember 30, 2017, we conducted business in teneleven countries outside the U.S. As a result, our cash flows and earnings are subject to fluctuations due to changes in foreign currency exchange rates. We do not currently hedge against the possible impact of currency fluctuations. During YTD 2017 we generated $136.8$217.4 million of our net operating revenues from operations outside the U.S. As we expand further into international markets, we expect the risk from foreign currency exchange rates to increase.


A 10% adverse change in the foreign currency exchange rate from British Pounds to U.S. dollars would have a $8.7$14.4 million negative impact on consolidated revenue and a $2.3 million negativenegligible impact on net income. A 10% adverse change in other foreign currency exchange rates would not have a significant impact on our financial results.


We assess the significance of foreign currency risk on a periodic basis and may implement strategies to manage such risk as we deem appropriate.




Item 4.   Controls and Procedures.


(a) Evaluation of disclosure controls and procedures

The Company, under the supervision and with the participation of its management (including its principal executive officer and principal financial officer), evaluated the effectiveness of the design and operation of the Company’s disclosure controls and procedures, as defined in Rule 13a-15(e) of the Exchange Act as of JuneSeptember 30, 2017. Based upon this evaluation, the Company’s principal executive and financial officers have concluded that such disclosure controls and procedures were effective to provide reasonable assurance that (i) information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and (ii) information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including its principal executive and financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.

(b) Changes in internal controls

The principal executive and financial officers also conducted an evaluation of whether any changes in the Company’s internal control over financial reporting occurred during the quarter ended JuneSeptember 30, 2017 that have materially affected or which are reasonably likely to materially affect such control. Such officers have concluded that no such changes have occurred.

 

(c) Limitations on the effectiveness of controls


Because of its inherent limitations, internal control over financial reporting can provide only reasonable assurance with respect to financial statement preparation and presentation. The design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. The Company conducts periodic evaluations of its internal controls to enhance, where necessary, its procedures and controls.






PART II—OTHER INFORMATION



Item 1.    Legal Proceedings.

Proceedings.


On June 15, 2015, a putative stockholder class action derivative complaint was filed in the Court of Chancery of the State of Delaware (the “Court”), captioned Haverhill Retirement System v. Kerley et al., C.A. No. 11149-VCL. For further information on this legal proceeding, please see Item 3,Legal Proceedings, in the Company’s Annual Report on Form 10-K for the year ended December 31, 2016, and Part II, Item 1,Legal Proceedings, in the Company’s Quarterly ReportReports on Form 10-Q for the periodperiods ended March 31, 2017 and June 30, 2017.


On January 20,September 28, 2017, the special litigation committee created by the Company’s Board of Directors advised the Court that the parties to the litigation and the special litigation committee had reached an agreement in principle to settle all of the claims in the litigation.The parties have entered intoapproved a proposed settlement agreement which has been submitted toamong the Court for approval. The proposed settlement agreementparties that provides for a settlement amount of $10,000$10.0 million less plaintiff’s legal fees and expenses (the “Settlement Amount”), with 75% of the Settlement Amount less plaintiff’s legal fees and expenses to be paid to the Company and 25% of the Settlement Amount to be paid to holders of the Company’s common stock. A court hearingstock other than certain excluded parties. The Company expects to considerreceive a payment of approximately $5.0 million. As this amount is considered a gain contingency, the proposed settlementCompany has been schedulednot recorded a receivable for this amount as of September 28,30, 2017.


Item 1A. Risk Factors.


There have been no material changes from the risk factors disclosed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2016.




Item 2.Unregistered Sales of Equity Securities and Use of Proceeds.


Issuer Purchases of Equity Securities


The following table provides information with respect to common stock repurchased by us during the three months ended JuneSeptember 30, 2017:

Period

 

Total Number

of Shares of

Common Stock

Purchased (1)

  

Average Price

Paid per

Share

  

Total Number of

Shares of Common Stock

Purchased as Part of

Publicly Announced

Plans or Program

  

Maximum Dollar Value of

Shares of Common Stock

that May Yet Be Purchased

Under the Plans or Program (2)

 

Month 1:

                

April 1, 2017

                
to                

April 30, 2017

  -  $-   -  $69,624,167 
                 

Month 2:

                

May 1, 2017

                
to                

May 31, 2017

  24  $46.97   -  $69,624,167 
                 

Month 3:

                

June 1, 2017

                
to                

June 30, 2017

  -  $-   -  $69,624,167 
                 

Total

  24       -     

Period 
Total Number
of Shares of
Common Stock
Purchased (1)
 
Average Price
Paid per
Share
 
Total Number of
Shares of Common Stock
Purchased as Part of
Publicly Announced
Plans or Program
 
Maximum Dollar Value of
Shares of Common Stock
that May Yet Be Purchased
Under the Plans or Program (2)
Month 1:        
July 1, 2017        
to        
July 31, 2017 47
 $50
 
 $69,624,167
         
Month 2:        
August 1, 2017        
to        
August 31, 2017 115
 $51.54
 
 $69,624,167
         
Month 3:        
September 1, 2017        
to        
September 30, 2017 
 $
 
 $69,624,167
         
Total 162
  
 
  
______________

(1)

Includes shares repurchased from employees in connection with the settlement of income tax and related benefit withholding obligations arising from vesting of restricted stock grants.

(2)

On October 26, 2016, our Board authorized a new repurchase program, under which the Company may repurchase up to $100.0 million in aggregate value of the Company’s common stock during the twelve-month period following October 26, 2016. As of JuneSeptember 30, 2017, a total of 770,808 shares were purchased through this plan for $30.4 million, including commission payments.


On November 2, 2017, the Company’s Board of Directors approved the extension of the Company’s existing stock repurchase program, authorizing the Company to engage in a common stock repurchase program to repurchase up to $69.6 million (the amount remaining from the $100.0 million repurchase amount authorized in 2016) in aggregate value of the Company’s common stock through December 31, 2018. Purchases under the common stock repurchase program may be made from time-to-time through a combination of open market repurchases (including Rule 10b5-1 plans), privately negotiated transactions, and accelerated share repurchase transactions, at the discretion of the Company’s officers, and as permitted by securities laws, covenants under existing bank agreements, and other legal requirements.

Dividends


We have not paid any cash dividends on our common stock and currently do not expect to pay dividends on our common stock.  In addition, our ability to pay dividends on our common stock is limited by the terms of our Credit AgreementandAgreement and our preferred stock.  The payment of future cash dividends, if any, will be reviewed periodically by the Board and will depend upon, among other things, our financial condition, funds from operations, the level of our capital and development expenditures, any restrictions imposed by present or future debt or equity instruments, and changes in federal tax policies, if any.




Item 3. Defaults Upon Senior Securities.


None.


Item 4. Mine Safety Disclosures.

Not applicable.


Not applicable.

Item 5. Other Information.


None.


Item 6.  Exhibits.

See Exhibit Index immediately following the signature page of this Quarterly Report on Form 10-Q.


EXHIBIT INDEX
Exhibit
Number
Description
Certification pursuant to Securities Exchange Act Rules 13a-14 and 15d-14 of the Chief Executive Officer.
Certification pursuant to Securities Exchange Act Rules 13a-14 and 15d-14 of the Chief Financial Officer.
Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, of the Chief Executive Officer.
Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, of the Chief Financial Officer.
101. INSXBRL Instance Document
101.SCHXBRL Schema Document
101.CALXBRL Calculation Linkbase Document
101.LABXBRL Label Linkbase Document
101.PREXBRL Presentation Linkbase Document
101.DEFXBRL Definition Linkbase Document
*Filed herewith.



SIGNATURES
 

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

THE PROVIDENCE SERVICE CORPORATION

   

Date: August 9,November 8, 2017

By:

/s/ James M. Lindstrom

  

James M. Lindstrom

Chief ExecutiveOfficer and Director

  

(Principal Executive Officer)

   

Date: August 9,November 8, 2017

By:

/s/ David C. Shackelton

  

David C. Shackelton

Chief Financial Officer

  

(Principal Financial Officer)



EXHIBIT INDEX

Exhibit
Number
Description

31.1*

Certification pursuant to Securities Exchange Act Rules 13a-14 and 15d-14 of the Chief Executive Officer.

31.2*

Certification pursuant to Securities Exchange Act Rules 13a-14 and 15d-14 of the Chief Financial Officer.

32.1*

Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, of the Chief Executive Officer.

32.2*

Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, of the Chief Financial Officer.

101. INS

XBRL Instance Document

101.SCH

XBRL Schema Document

101.CAL

XBRL Calculation Linkbase Document

101.LAB

XBRL Label Linkbase Document

101.PRE

XBRL Presentation Linkbase Document

101.DEF

XBRL Definition Linkbase Document


*

Filed herewith.

45

44