UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)

☑	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended April 30, ~~2019~~2020

☐	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from ____________________ to _________________________

Commission file number 0-22823

QAD Inc.

(Exact name of Registrant as specified in its charter)

Delaware	77-0105228
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)

100 Innovation Place, Santa Barbara, California 93108

(Address of principal executive offices)

(805) 566-6000

(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Class A Common Stock, $0.001 par value	QADA	NASDAQ Global Select Market
Class B Common Stock, $0.001 par value	QADB	NASDAQ Global Select Market

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐.

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐.

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definition of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check One):

Large accelerated filer ☐	Accelerated filer ☑
Non-accelerated filer ☐ ~~(Do not check if a smaller reporting company)~~	Smaller reporting company ☐

	Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑.

As of May 31, ~~2019,~~2020, there were ~~16,374,484~~17,114,769 shares of the Registrant’s Class A common stock outstanding and ~~3,263,906~~3,321,002 shares of the Registrant’s Class B common stock outstanding.

QAD INC.

INDEX

			Page
PART I - FINANCIAL INFORMATION

	ITEM 1.	Financial Statements (unaudited)

		Condensed Consolidated Balance Sheets as of April 30, ~~2019~~2020 and January 31, 2020	1

		Condensed Consolidated Statements of Operations and Comprehensive Loss for the Three Months Ended April 30, 2020 and 2019	2

		Condensed Consolidated Statement of Stockholders' Equity for the Three Months Ended April 30, 2020 and 2019	3

		Condensed Consolidated Statements of ~~Operations and Comprehensive (Loss) Income for the Three Months Ended April 30, 2019 and 2018~~	4

		~~Condensed Consolidated Statement of Stockholders' Equity for the Three Months Ended April 30, 2018 and 2019~~	5

		~~Condensed Consolidated Statements of~~ Cash Flows for the Three Months Ended April 30, ~~2019~~2020 and ~~2018~~2019	64

		Notes to Condensed Consolidated Financial Statements	75

	ITEM 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	2218

	ITEM 3.	Quantitative and Qualitative Disclosures About Market Risk	3128

	ITEM 4.	Controls and Procedures	3229

PART II - OTHER INFORMATION

	ITEM 1.	Legal Proceedings	3229

	ITEM 1A.	Risk Factors	3329

	ITEM 2.	Unregistered Sales of Equity Securities and Use of Proceeds	3329

	ITEM 3.	Defaults Upon Senior Securities	3329

	ITEM 4.	Mine Safety Disclosure	3329

	ITEM 5.	Other Information	3330

	ITEM 66.	Exhibits	3330

	SIGNATURES		3431

	April 30, 2019			January 31, 2019			April 30, 2020			January 31, 2020
Assets

Current assets:
Cash and equivalents	$	150,990		$	139,413		$	140,154		$	136,717
Short-term investments		1,200			1,200
Accounts receivable, net of allowances of $2,753 and $2,901 at April 30, 2019 and January 31, 2019, respectively		49,019			81,577
Other current assets, net		22,469			22,150
Accounts receivable, net of allowances of $3,685 and $2,940 at April 30, 2020 and January 31, 2020, respectively								46,572			80,968
Prepaid expenses and other current assets, net								23,490			24,952
Total current assets		223,678			244,340			210,216			242,637
Property and equipment, net		29,716			29,621
Property and equipment, net of accumulated depreciation and amortization of $39,764 and $38,861 at April 30, 2020 and January 31, 2020, respectively								28,249			28,687
Lease right-of-use assets		15,149			—			16,760			18,329
Capitalized software costs, net		1,664			1,598			1,912			1,922
Goodwill		12,333			12,423			12,056			12,388
Deferred tax assets, net		16,059			16,172			5,838			5,834
Other assets, net		12,824			13,020			11,928			13,007
Total assets	$	311,423		$	317,174		$	286,959		$	322,804

Liabilities and Stockholders’ Equity
Current liabilities:
Current portion of long-term debt	$	487		$	487		$	510		$	503
Lease liabilities		4,633			—			4,107			4,371
Accounts payable		8,381			9,902			6,345			9,840
Deferred revenue		104,471			115,253			102,302			118,413
Other current liabilities		34,253			40,348			26,111			39,900
Total current liabilities		152,225			165,990			139,375			173,027
Long-term debt		12,712			12,836			12,213			12,341
Long-term lease liabilities		11,210			—			13,404			14,612
Other liabilities		5,004			5,101			8,096			6,759
Commitments and contingencies
Total liabilities								173,088			206,739
Commitments and contingencies (Note 12)
Stockholders’ equity:
Preferred stock, $0.001 par value. Authorized 5,000,000 shares; none issued or outstanding		—			—			-			-
Common stock:
Class A, $0.001 par value. Authorized 71,000,000 shares; issued 16,605,215 shares at both April 30, 2019 and January 31, 2019		16			16
Class B, $0.001 par value. Authorized 4,000,000 shares; issued 3,537,380 shares at both April 30, 2019 and January 31, 2019		4			4
Class A, $0.001 par value. Authorized 71,000,000 shares; issued 17,113,282 and 17,108,846 shares at April 30, 2020 and January 31, 2020, respectively								17			17
Class B, $0.001 par value. Authorized 4,000,000 shares; issued 3,537,380 shares at both April 30, 2020 and January 31, 2020								4			4
Additional paid-in capital		198,664			196,723			200,126			197,824
Treasury stock, at cost (231,946 Class A shares and 273,474 Class B shares at April 30, 2019 and 241,667 Class A shares and 273,474 Class B shares at January 31, 2019)		(7,222	)		(7,350	)
Treasury stock, at cost 216,378 Class B shares at both April 30, 2020 and January 31, 2020								(3,226	)		(3,226	)
Accumulated deficit		(53,266	)		(48,485	)		(72,050	)		(70,209	)
Accumulated other comprehensive loss		(7,924	)		(7,661	)		(11,000	)		(8,345	)
Total stockholders’ equity		130,272			133,247			113,871			116,065
Total liabilities and stockholders’ equity	$	311,423		$	317,174		$	286,959		$	322,804

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE ~~(LOSS) INCOME~~LOSS

	Three Months Ended April 30,						Three Months Ended April 30,
	2019			2018			2020			2019
Revenue:
Subscription fees	$	25,306		$	21,511
License fees		4,466			6,266
Maintenance and other		29,899			31,483
Subscription							$	30,771		$	25,306
License								1,221			4,466
Maintenance								26,408			29,899
Professional services		18,364			26,930			15,747			18,364
Total revenue		78,035			86,190			74,147			78,035

Costs of revenue:
Subscription fees		9,417			8,228
License fees		591			664
Maintenance and other		7,603			7,865
Subscription								10,348			9,417
License								401			591
Maintenance								6,744			7,603
Professional services		19,323			24,310			14,932			19,323
Total cost of revenue		36,934			41,067			32,425			36,934

Gross profit		41,101			45,123			41,722			41,101

Operating expenses:
Sales and marketing		20,891			19,946			18,557			20,891
Research and development		13,987			14,006			14,017			13,987
General and administrative		9,418			9,362			10,017			9,418
Amortization of intangibles from acquisitions		67			—			64			67
Total operating expenses		44,363			43,314			42,655			44,363

Operating (loss) income		(3,262	)		1,809
Operating loss								(933	)		(3,262	)

Other (income) expense:
Interest income		(724	)		(524	)		(436	)		(724	)
Interest expense		153			157			150			153
Other (income), net		(172	)		(404	)		(1,232	)		(172	)
Total other (income), net		(743	)		(771	)		(1,518	)		(743	)

(Loss) income before income taxes		(2,519	)		2,580
Income (loss) before income taxes								585			(2,519	)
Income tax expense		715			1,183			995			715

Net (loss) income	$	(3,234	)	$	1,397
Net loss							$	(410	)	$	(3,234	)

Basic net (loss) income per share
Basic net loss per share
Class A	$	(0.17	)	$	0.07		$	(0.02	)	$	(0.17	)
Class B	$	(0.14	)	$	0.06		$	(0.02	)	$	(0.14	)
Diluted net (loss) income per share
Diluted net loss per share
Class A	$	(0.17	)	$	0.07		$	(0.02	)	$	(0.17	)
Class B	$	(0.14	)	$	0.06		$	(0.02	)	$	(0.14	)

Net (loss) income	$	(3,234	)	$	1,397
Net loss							$	(410	)	$	(3,234	)
Other comprehensive loss, net of tax:
Foreign currency translation adjustments		(263	)		(510	)		(2,655	)		(263	)
Total comprehensive (loss) income	$	(3,497	)	$	887
Total comprehensive loss							$	(3,065	)	$	(3,497	)

	Three Months Ended April 30, 2018																										Three Months Ended April 30, 2020
	Number of Shares							Amount				Additional Paid-in			Treasury			Accumulated			Accumulated Other Comprehensive			Total Stockholders’			Number of Shares							Amount				Additional Paid-in			Treasury			Accumulated			Accumulated Other Comprehensive			Total Stockholders’
	Class A		Class B		Treasury			Class A		Class B		Capital			Stock			Deficit			Loss			Equity			Class A		Class B		Treasury			Class A		Class B		Capital			Stock			Deficit			Loss			Equity
Balance, January 31, 2018		16,605		3,537		(892	)	$	16	$	4	$	200,456		$	(12,461	)	$	(75,559	)	$	(6,828	)	$	105,628
Cumulative effect of the adoption of ASC606 and ASU2016-16		—		—		—			—		—		—			—			22,125			—			22,125
Adjusted balance at February 1, 2018		16,605		3,537		(892	)	$	16	$	4	$	200,456		$	(12,461	)	$	(53,434	)	$	(6,828	)	$	127,753
Net income		—		—		—			—		—		—			—			1,397			—			1,397
Balance, January 31, 2020																												17,109		3,537		(216	)	$	17	$	4	$	197,824		$	(3,226	)	$	(70,209	)	$	(8,345	)	$	116,065
Net loss																												—		—		—			—		—		—			—			(410	)		—			(410	)
Foreign currency translation adjustments		—		—		—			—		—		—			—			—			(510	)		(510	)		—		—		—			—		—		—			—			—			(2,655	)		(2,655	)
Stock award exercises		—		—		167			—		—		(6,391	)		2,495			—			—			(3,896	)		—		—		—			—		—		(11	)		—			—			—			(11	)
Stock compensation expense		—		—		—			—		—		2,106			—			—			—			2,106			—		—		—			—		—		2,405			—			—			—			2,405
Dividends declared ($0.072 and $0.06 per Class A and Class B share, respectively)		—		—		—		— —			—		—			—			(1,359	)		—			(1,359	)		—		—		—			—		—		—			—			(1,431	)		—			(1,431	)
Restricted stock		—		—		7			—		—		(113	)		(69	)		—			—			(182	)		4		—		—			—		—		(92	)		—			—			—			(92	)
Balance, April 30, 2018		16,605		3,537		(718	)	$	16	$	4	$	196,058		$	(10,035	)	$	(53,396	)	$	(7,338	)	$	125,309
Balance, April 30, 2020																												17,113		3,537		(216	)	$	17	$	4	$	200,126		$	(3,226	)	$	(72,050	)	$	(11,000	)	$	113,871

	Three Months Ended April 31, 2019																										Three Months Ended April 30, 2019
	Number of Shares							Amount				Additional Paid-in			Treasury			Accumulated			Accumulated Other Comprehensive			Total Stockholders’			Number of Shares							Amount				Additional Paid-in			Treasury			Accumulated			Accumulated Other Comprehensive			Total Stockholders’
	Class A		Class B		Treasury			Class A		Class B		Capital			Stock			Deficit			Loss			Equity			Class A		Class B		Treasury			Class A		Class B		Capital			Stock			Deficit			Loss			Equity
Balance, January 31, 2019		16,605		3,537		(515	)	$	16	$	4	$	196,723		$	(7,350	)	$	(48,485	)	$	(7,661	)	$	133,247
Balance, January 31, 2019																												16,605		3,537		(515	)	$	16	$	4	$	196,723		$	(7,350	)	$	(48,485	)	$	(7,661	)	$	133,247
Net loss		—		—		—			—		—		—			—			(3,234	)		—			(3,234	)		—		—		—			—		—		—			—			(3,234	)		—			(3,234	)
Foreign currency translation adjustments		—		—		—			—		—		—			—			—			(263	)		(263	)		—		—		—			—		—		—			—			—			(263	)		(263	)
Stock award exercises		—		—		3			—		—		(144	)		87			—			—			(57	)		—		—		3			—		—		(144	)		87			—			—			(57	)
Stock compensation expense		—		—		—			—		—		2,304			—			—			—			2,304			—		—		—			—		—		2,304			—			—			—			2,304
Dividends declared ($0.072 and $0.06 per Class A and Class B share, respectively)		—		—		—			—		—		—			—			(1,374	)		—			(1,374	)		—		—		—			—		—		—			—			(1,374	)		—			(1,374	)
Restricted stock		—		—		7			—		—		(219	)		41			—			—			(178	)		—		—		7			—		—		(219	)		41			—			—			(178	)
Adoption of ASU2016-02, Leases (Topic 842)		—		—		—			—		—		—			—			(173	)		—			(173	)		—		—		—			—		—		—			—			(173	)		—			(173	)
Balance, April 30, 2019		16,605		3,537		(505	)	$	16	$	4	$	198,664		$	(7,222	)	$	(53,266	)	$	(7,924	)	$	130,272			16,605		3,537		(505	)	$	16	$	4	$	198,664		$	(7,222	)	$	(53,266	)	$	(7,924	)	$	130,272

	Three Months Ended April 30,						Three Months Ended April 30,
	2019			2018			2020			2019

Cash flows from operating activities:
Net (loss) income	$	(3,234	)	$	1,397
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Net loss							$	(410	)	$	(3,234	)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization		1,493			1,362			1,652			1,493
Amortization of costs capitalized to obtain and fulfill contracts		1,073			1,004			1,175			1,073
Non-cash lease expense		1,456			—
Amortization of right-of-use assets								1,457			1,456
Net change in valuation allowance		809			1,416			518			809
Other deferred income taxes		37			1,053			(70	)		37
Provision for doubtful accounts and sales adjustments		(67	)		270
Provision for (recovery of) doubtful accounts and sales adjustments								939			(67	)
Stock compensation expense		2,304			2,106			2,405			2,304
Change in fair value of derivative instrument		91			(117	)		251			91
Other, net		64			3			70			64
Changes in assets and liabilities:
Accounts receivable		32,033			25,543			32,458			32,033
Costs capitalized to obtain and fulfill contracts		(927	)		(765	)		(899	)		(927	)
Lease liabilities		(1,584	)		—			(1,342	)		(1,584	)
Other assets		(1,753	)		(3,692	)
Prepaid expenses and other assets								1,279			(1,753	)
Accounts payable		(1,378	)		(5,459	)		(3,157	)		(1,378	)
Deferred revenue		(9,426	)		(11,020	)		(13,381	)		(9,426	)
Other liabilities		(6,796	)		(9,316	)		(12,033	)		(6,796	)
Net cash provided by operating activities		14,195			3,785			10,912			14,195
Cash flows from investing activities:
Purchase of property and equipment		(1,036	)		(1,093	)		(1,017	)		(1,036	)
Capitalized software costs		(264	)		(179	)		(272	)		(264	)
Net cash used in investing activities		(1,300	)		(1,272	)		(1,289	)		(1,300	)
Cash flows from financing activities:
Repayments of debt		(122	)		(117	)		(149	)		(122	)
Dividends paid								(1,431	)		-
Tax payments related to stock awards		(235	)		(4,078	)		(103	)		(235	)
Net cash used in financing activities		(357	)		(4,195	)		(1,683	)		(357	)

Effect of exchange rates on cash and equivalents		(961	)		(952	)		(4,503	)		(961	)

Net increase (decrease) in cash and equivalents		11,577			(2,634	)
Net increase in cash and equivalents								3,437			11,577

Cash and equivalents at beginning of period		139,413			147,023			136,717			139,413

Cash and equivalents at end of period	$	150,990		$	144,389		$	140,154		$	150,990

Supplemental disclosure of non-cash activities
Obligations associated with dividend declaration	$	1,374		$	1,359		$	-		$	1,374

Supplemental disclosure of cash flow information:
Cash paid during the period for:
Interest	$	149		$	154		$	144		$	149
Income taxes, net of refunds	$	791		$	799		$	758		$	791

1.	BASIS OF PRESENTATION AND RECENT ACCOUNTING PRONOUNCEMENTS

Basis of Presentation

In the opinion of management, the accompanying unaudited Condensed Consolidated Financial Statements fairly present the financial information contained therein. These statements have been prepared in accordance with generally accepted accounting principles in the United States of America ~~(“GAAP”)~~(GAAP) for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. The financial statements and footnotes are unaudited. In management’s opinion, all necessary adjustments, consisting of normal, recurring and non-recurring adjustments, have been included in the accompanying Condensed Consolidated Financial Statements to present fairly the financial position and operating results of QAD Inc. ~~(“QAD”~~(QAD or the ~~“Company”)~~Company). The Condensed Consolidated Financial Statements do not include all disclosures required by GAAP ~~accounting principles for~~ annual financial statements and should be read in conjunction with the audited financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended January 31, ~~2019.~~2020. The Condensed Consolidated Financial Statements include the results of the Company and its wholly owned subsidiaries. Because of seasonal and other factors, results of operations for the three months ended April 30, ~~2019~~2020 are not necessarily indicative of the results to be expected for the year ending January 31, ~~2020.~~2021.

The Company’s accounting policies are set forth in detail in Note 1 of the Notes to Consolidated Financial Statements in the Company’s Annual Report on Form 10-K for the year ended January 31, ~~2019~~2020 filed with the Securities and Exchange Commission. Such Annual Report also contains a discussion of the Company’s critical accounting policies and estimates. The Company believes that these accounting policies and estimates affect its more significant estimates and judgments used in the preparation of the Company’s consolidated financial statements.

~~Certain prior year amounts~~ There have been ~~reclassified for consistency with the current year presentation. Adjustments were made~~no material changes to the ~~operating activities section~~Company’s accounting policies except as described below upon adoption of the Condensed Consolidated Statements of Cash Flows. These reclassifications had no effect on the reported results of operations and no effect on previously reported cash flows from operating activities.ASU 2016-13, Financial Instruments-Credit Losses.

Recent Accounting Pronouncements

Except as discussed below, there have been no recent changes in accounting pronouncements issued by the Financial Accounting Standards Board ~~(“FASB”)~~(FASB) or adopted by the Company during the three months ended April 30, ~~2019,~~2020, that are of significance, or potential significance, to the Company.

Recent Accounting Pronouncements Adopted

In February 2016, the Financial Accounting Standards Board (“FASB”) issued ASU No. 2016-02, Leases (Topic 842). This pronouncement requires lessees to recognize a liability for lease obligations, which represents the discounted obligation to make future lease payments, and a corresponding right-of-use (“ROU”) asset on the balance sheet. The Company adopted ASU 2016-02, along with related clarifications and improvements, as of February 1, 2019, using the modified retrospective approach, which allows the Company to apply Accounting Standards Codification (“ASC”) 840, Leases, in the comparative periods presented in the year of adoption. Accordingly, the comparative periods and disclosures have not been restated. The cumulative effect of adoption was recorded as an adjustment to the opening balance sheet in the period of adoption.

The Company elected the package of practical expedients not to reassess prior conclusions related to contracts containing leases, lease classification and initial direct costs and the lessee practical expedient to combine lease and non-lease components for certain assets. Additionally, the Company adopted the policy election to not recognize right-of-use assets and lease liabilities for short-term leases for all asset classes.

Adoption of the new standard resulted in the recording of a non-cash transitional adjustment to ROU lease assets and lease liabilities of approximately $13.1 million and $13.9 million, respectively, as of February 1, 2019. The difference between the ROU lease assets and lease liabilities represented existing deferred rent expense and prepaid rent that were derecognized and recorded to retained earnings in the Condensed Consolidated Balance Sheets. The adoption of ASU 2016-02 did not materially impact results of operations or cash flows.

~~Recent Accounting Pronouncements~~ ~~Not~~ ~~Yet Adopted~~

In January 2017, the FASB issued ASU 2017-04, ~~Intangibles—Goodwill and Other (Topic~~ ~~350~~): Simplifying the Test for Goodwill Impairment ~~which simplifies the subsequent measurement of goodwill to eliminate Step 2~~, that eliminates “Step 2” from the goodwill impairment test. QAD adopted the new standard on February 1, 2020, the first day of fiscal 2021. The new standard did not have an impact on the Company’s condensed consolidated financial statements.

In ~~addition, it eliminates~~June 2016, the ~~requirements~~FASB issued ASU 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires the measurement and recognition of expected credit losses for ~~any reporting unit~~financial assets held at amortized cost, which includes the Company's accounts receivables and contract assets. QAD adopted the new standard on February 1, 2020, the first day of fiscal 2021, using the modified retrospective approach. The adoption of this standard did not have a material impact on QAD’s condensed consolidated financial statements. The Company’s expected loss allowance methodology for accounts receivable is developed using historical collection experience, consideration of current and anticipated future economic conditions and other relevant data.

In August 2018, the FASB issued ASU 2018-15, Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract, which aligns the accounting for implementation costs incurred in a hosting arrangement that is a service contract with the accounting for implementation costs incurred to develop or obtain internal-use software under ASC 350-40, in order to determine which costs to capitalize and recognize as an asset and which costs to expense. The Company adopted the new standard on February 1, 2020, the first day of fiscal 2021. The adoption of this standard did not have a ~~zero or negative carrying amount~~material impact on QAD’s condensed consolidated financial statements.

Recent Accounting Pronouncements Not Yet Adopted

In December 2019, the FASB issued new guidance which is intended to ~~perform a qualitative assessment~~simplify various aspects to accounting for income taxes by removing certain exceptions to the general principles in Topic 740 for recognizing deferred taxes for investments, performing an intraperiod allocation and ~~if that fails that qualitative test,~~calculating income taxes in interim periods. The amendment also clarifies and amends certain areas of existing guidance to ~~perform Step 2~~reduce complexity and improve consistency in application of ~~the goodwill impairment test. Therefore, the same impairment assessment applies to all reporting units.~~Topic 740. The ~~amendments will be~~new standard is effective for ~~the Company’s~~ fiscal ~~year~~years beginning ~~February 1,~~after December 15, 2020. Early adoption is ~~permitted. The new guidance is~~permitted, including adoption in any interim period for which financial statements have not yet been issued. Generally, the topics must be applied prospectively upon adoption, with the exception of certain topics which are required to be applied on a ~~prospective~~retrospective or modified retrospective basis. The Company ~~does not believe adoption~~is evaluating the impact, if any, of ~~ASU 2017-04 will have a material impact~~adopting this new accounting guidance on its ~~consolidated~~ financial statements.

REVENUE

QAD offers its software using the same underlying technology via two models: a traditional on-premises licensing model and a cloud-based subscription model. The on-premises model involves the ~~sale or~~ license of software on a perpetual basis to customers who take possession of the software and install and maintain the software on their own hardware. Under the cloud-based subscription delivery model, QAD provides access to its software on a hosted basis as a service and customers generally do not have the contractual right to take possession of the software.

The Company generates revenue through sales of licenses and maintenance provided to its on-premises customers and through subscriptions of its cloud-based software. QAD offers professional services to both its on-premises and cloud customers to assist them with the design, testing and implementation of its software.

The Company determines revenue recognition through the following steps:

Identification of the contract, or contracts, with a customer;

Identification of the performance obligations in the contract;

Determination of the transaction price;

Allocation of the transaction price to the performance obligations in the contract; and

Recognition of revenue when, or as, the Company satisfies a performance obligation.

Revenue is presented net of sales, value-added and other taxes collected from customers and remitted to government authorities.

Performance Obligations

A performance obligation is a promise in a contract to transfer a distinct good or service to the customer and is the unit of account under Topic 606. The transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied by transferring the promised good or service to the customer. The Company identifies and tracks the performance obligations at contract inception so that the Company can monitor and account for the performance obligations over the life of the contract.

The Company’s contracts which contain multiple performance obligations generally consist of the initial purchase of subscription or licenses and a professional services engagement. License purchases generally have multiple performance obligations as customers purchase maintenance in addition to the licenses. The Company’s single performance obligation arrangements are typically maintenance renewals, subscription renewals and services engagements.

For contracts with multiple performance obligations where the contracted price differs from the standalone selling price ~~("SSP")~~(SSP) for any distinct good or service, the Company may be required to allocate the contract’s transaction price to each performance obligation using its best estimate for the SSP. SSP is assessed annually using a historical analysis of contracts with customers executed in the most recently completed fiscal year to determine the range of selling prices applicable to a distinct good or service.

Judgment is required to determine the SSP for each distinct ~~performance obligation. The Company rarely licenses or sells its software products on a stand-alone basis, so the Company is required to estimate the range of SSPs for each~~ performance obligation. In instances where SSP is not directly observable because the Company does not sell the license, product or service separately, the Company determines the SSP using information that may include market conditions and other observable inputs. In making these judgments, the Company analyzes various factors, including its pricing methodology and consistency, size of the arrangement, length of term, customer demographics and overall market and economic conditions. Based on these results, the estimated SSP is set for each distinct product or service delivered to customers. The Company rarely sells licenses on a stand-alone basis, as the majority of its license sales to customers include first year maintenance with the license purchase. The Company frequently sells subscription, maintenance and services on a stand-alone basis.

Subscription

Subscription revenue is recognized ratably over the initial subscription period committed to by the customer commencing when the cloud environment is made available to the customer. The initial subscription period is typically 1224 to 60 months. The Company generally invoices its customers in advance in quarterly or annual installments and typical payment terms provide that customers make payment within 30 days of invoice. In addition, a majority of customers renew their subscription contracts annually and typical payment terms provide that customers make payment within 30 days of invoice.

Software Licenses

Transfer of control for software is considered to have occurred upon electronic delivery of the license key that provides immediate availability of the product to the customer. The Company’s typical payment terms tend to vary by region but its standard payment terms are within 30-90 days of invoice.

Maintenance

Revenue from support services and product updates, referred to as maintenance revenue, is recognized ratably over the term of the maintenance period, which in most instances is one year. Software license updates provide customers with rights to unspecified software product updates, maintenance releases and patches released during the term of the support period on a when-and-if available basis. Product support includes Internet access to technical content, as well as Internet and telephone access to technical support personnel. The Company’s customers purchase both product support and license updates via the Company’s maintenance offering when they acquire new software licenses. In addition, a majority of customers renew their maintenance contracts annually and typical payment terms provide that customers make payment within 30 days of invoice.

Professional Services

Revenue from professional services is typically comprised of implementation, development, training or other consulting services. Consulting services are generally sold on a time-and-materials or fixed fee basis and can include services ranging from software installation to data conversion and building non-complex interfaces to allow the software to operate in integrated environments. The Company recognizes revenue for time-and-materials arrangements as the services are performed. In fixed fee arrangements, revenue is recognized as services are performed as measured by costs incurred to date, compared to total estimated costs to complete the services project. Management applies judgment when estimating project status and the costs necessary to complete the services projects. A number of internal and external factors can affect these estimates, including labor rates, utilization and efficiency variances, and specification and testing requirement changes. Services are generally invoiced upon milestones in the contract or upon consumption of the hourly resources and payments are typically due 30 days after invoice.

Indirect Sales Channels

The Company executes arrangements through indirect sales channels via sales agents and distributors who are authorized to market its software products to end users. In arrangements with sales agents, QAD contracts directly with the customer and sales agents are compensated on a commission basis. Distributor arrangements are those in which the resellers are authorized to market and distribute the Company’s software products to end users in specified territories and the distributor bears the risk of collection from the end user customer. The Company recognizes revenue from transactions with distributors when the distributor submits a signed agreement and transfer of control has occurred to the distributor in accordance with the five revenue recognition steps noted above. Revenue from distributor transactions is recorded on a net basis (the amount actually received by the Company from the distributor). QAD does not offer rights of return, product rotation or price protection to any of its distributors.

Disaggregated Revenue

The Company disaggregates revenue from contracts with customers by geography and by the customers’ industry within manufacturing, as it believes it best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

The Company’s revenue by geography is as follows:

	Three Months Ended April 30,				Three Months Ended April 30,
	2019		2018		2020		2019
	(in thousands)				(in thousands)
North America	$	37,659	$	40,025	$	37,002	$	37,659
EMEA		22,509		25,087		22,568		22,509
Asia Pacific		11,886		12,559		9,642		11,886
Latin America		5,981		8,519		4,935		5,981
Total revenue	$	78,035	$	86,190	$	74,147	$	78,035

The decrease in revenue by industry for automotive in the first quarter in fiscal 2021 compared to the same period last year primarily relates to lower services revenue. The prior year quarter included several large services implementation projects in the automotive industry.

Due to the complexity of certain contracts, the actual revenue recognition treatment required under Topic 606 for the Company’s arrangements may be dependent on contract-specific terms and may vary in some instances.

Revenue is recognized over time for the Company’s subscription, maintenance and fixed fee professional services that are separate performance obligations. For the Company’s professional services, revenue is recognized over time, generally using costs incurred or hours expended to measure progress. Judgment is required in estimating project status and the costs necessary to complete projects. A number of internal and external factors can affect these estimates, including labor rates, utilization, specification variances and testing requirement changes.

If a group of agreements are entered at or near the same time and so closely related that they are, in effect, part of a single arrangement, such agreements are deemed to be combined as one arrangement for revenue recognition purposes. The Company exercises judgment to evaluate the relevant facts and circumstances in determining whether agreements should be accounted for separately or as a single arrangement. The Company’s judgments about whether a group of contracts comprise a single arrangement can affect the allocation of consideration to the distinct performance obligations, which could have an effect on results of operations for the periods involved.

If a contract includes variable consideration, the Company exercises judgment in estimating the amount of consideration to which the entity will be entitled in exchange for transferring the promised goods or services to a customer. When estimating variable consideration, the Company will consider all relevant facts and circumstances. Variable consideration will be estimated and included in the contract price only when it is probable that a significant reversal in the amount of revenue recognized will not occur.

The timing of revenue recognition may differ from the timing of invoicing to customers and these timing differences result in receivables, contract assets, or contract liabilities (deferred revenue) on the Company’s Condensed Consolidated Balance Sheets. QAD records a contract asset when the Company has transferred goods or services but does not yet have the right to consideration. QAD records deferred revenue when the Company has received or has the right to receive consideration but has not yet transferred goods or services to the customer. The Company presents the contract asset and liability balance on a net basis at the contract level.

The contract assets indicated below are presented as other current and non-current assets in the Condensed Consolidated Balance Sheets. These assets primarily relate to professional services and subscription and consist of the Company’s rights to consideration for goods or services transferred but not billed as of April 30, ~~2019.~~2020 and January 31, 2020. The contract assets are transferred to receivables when the rights to consideration become unconditional, usually upon completion of a milestone.

During the three months ended April 30, ~~2019,~~2020, the Company recognized ~~$52.3~~$52.1 million of revenue that was included in the gross deferred revenue balance at the beginning of the period. All other activity in deferred revenue is due to the timing of invoicing in relation to the timing of revenue recognition.

Revenue allocated to remaining performance obligations represents the transaction price allocated to the performance obligations that are unsatisfied, or partially unsatisfied, which includes unearned revenue and amounts that will be invoiced and recognized as revenue in future periods. Contracted but unsatisfied performance obligations were approximately ~~$254.7~~$270.5 million as of April 30, ~~2019,~~2020, of which the Company expects to recognize approximately ~~$157.5~~$159.9 million as revenue over the next ~~twelve~~12 months and the remainder thereafter. In instances where the timing of revenue recognition differs from the timing of invoicing, QAD has determined that its contracts generally do not include a significant financing component. The primary purpose of invoicing terms is to provide customers with simplified and predictable ways of purchasing the Company’s products and services, and not to facilitate financing arrangements.

The Company typically invoices its customers for subscription and support fees in advance on a quarterly or annual basis, with payment due at the start of the subscription or support term. Unpaid invoice amounts for non-cancelable services starting in future periods are included in accounts receivable and deferred revenue. The portion of deferred revenue that QAD anticipates will be recognized after the succeeding twelve-month period is recorded as non-current deferred revenue, and the remaining portion is recorded as current deferred revenue.

There are several practical expedients and exemptions allowed under Topic 606 that impact timing of revenue recognition and the Company’s disclosures. Below is a list of the practical expedients applied by the Company:

The Company’s incremental direct costs of obtaining a contract consist of sales commissions and sales agent fees which are deferred and amortized ratably over the term of economic benefit which the Company has determined to be five years. These deferred costs are classified as current or non-current based on the timing of when the Company expects to recognize the expense. Incremental costs related to renewals are expensed as incurred because the term of economic benefit is one year or less. The current and non-current portions of deferred commissions are included in prepaid expenses and other current assets, net and other long-term assets, net, respectively, in the Company’s Condensed Consolidated Balance Sheets. At April 30, ~~2019~~2020 and January 31, ~~2019,~~2020, the Company had ~~$10.9~~$12.0 million and ~~$11.0~~$12.3 million, respectively, of deferred commissions and sales agent fees. For ~~each of~~ the three months ended April 30, 2020 and 2019, $1.0 million and ~~2018,~~ $0.9 million, respectively, of amortization expense related to deferred commissions and sales agent fees was recorded in sales and marketing expense in the Company’s Condensed Consolidated Statement of Operations and Comprehensive ~~(Loss) Income.~~Loss.

Costs to fulfill a contract, which are incurred upon initiation of certain services contracts and are related to initial customer setup, are included in prepaid expenses and other current assets, net and ~~long-term~~other assets, net in the Company’s Condensed Consolidated Balance Sheets. At April 30, ~~2019~~2020 and January 31, ~~2019~~2020 the Company had deferred setup costs of $1.4 million and ~~$1.5~~$1.4 million, respectively. These costs are amortized over the term of economic benefit which the Company has determined to be five years. During the three months ended April 30, ~~2019~~2020 and ~~2018,~~2019, $0.1 million of amortization expense related to deferred setup costs was recorded in cost of subscription in the Company’s Condensed Consolidated Statement of Operations and Comprehensive ~~(Loss) Income.~~Loss.

Recoverability of these costs is subject to various business risks. Quarterly, the Company compares the carrying value of these assets with the undiscounted future cash flows expected to be generated by them to determine if there is impairment. If impaired, these assets are reduced to an estimated fair value on a discounted cash flow basis. No impairment losses were recognized during the three months ended April 30, 2020 and 2019.

3.	COMPUTATION OF NET ~~(LOSS) INCOME~~ LOSSPER SHARE

The following table sets forth the computation of basic and diluted net ~~(loss) income~~loss per share:

Three Months Ended
April 30,

2019

2018

(in thousands except per share data)

Net (loss) income
$ (3,234
)
$ 1,397
Less: Dividends declared
(1,374
)
(1,359
)
Undistributed net (loss) income
$ (4,608
)
$ 38

Net (loss) income per share – Class A Common Stock

Dividends declared
$ 1,178 $ 1,164
Allocation of undistributed net (loss) income
(3,952
)
32
Net (loss) income attributable to Class A common stock
$ (2,774
)
$ 1,196

Weighted average shares of Class A common stock outstanding—basic
16,367 16,076
Weighted average potential shares of Class A common stock
— 1,750
Weighted average shares of Class A common stock and potential common shares outstanding—diluted
16,367 17,826

Basic net (loss) income per Class A common share
$ (0.17
)
$ 0.07
Diluted net (loss) income per Class A common share
$ (0.17
)
$ 0.07

Net (loss) income per share – Class B Common Stock

Dividends declared
$ 196 $ 195
Allocation of undistributed net (loss) income
(656
)
6
Net (loss) income attributable to Class B common stock
$ (460
)
$ 201

Weighted average shares of Class B common stock outstanding—basic
3,264 3,232
Weighted average potential shares of Class B common stock
— 182
Weighted average shares of Class B common stock and potential common shares outstanding—diluted
3,264 3,414

Basic net (loss) income per Class B common share
$ (0.14
)
$ 0.06
Diluted net (loss) income per Class B common share
$ (0.14
)
$ 0.06

	Three Months Ended April 30,
	2020			2019
	(in thousands except per share data)
Net loss	$	(410	)	$	(3,234	)
Less: Dividends declared		(1,431	)		(1,374	)
Undistributed net loss	$	(1,841	)	$	(4,608	)

Net loss per share – Class A Common Stock
Dividends declared	$	1,232		$	1,178
Allocation of undistributed net loss		(1,585	)		(3,952	)
Net loss attributable to Class A common stock	$	(353	)	$	(2,774	)

Weighted average shares of Class A common stock outstanding—basic		17,112			16,367
Weighted average potential shares of Class A common stock		—			—
Weighted average shares of Class A common stock and potential common shares outstanding—diluted		17,112			16,367

Basic net loss per Class A common share	$	(0.02	)	$	(0.17	)
Diluted net loss per Class A common share	$	(0.02	)	$	(0.17	)

Net loss per share – Class B Common Stock
Dividends declared	$	199		$	196
Allocation of undistributed net loss		(256	)		(656	)
Net loss attributable to Class B common stock	$	(57	)	$	(460	)

Weighted average shares of Class B common stock outstanding—basic		3,321			3,264
Weighted average potential shares of Class B common stock		—			—
Weighted average shares of Class B common stock and potential common shares outstanding—diluted		3,321			3,264

Basic net loss per Class B common share	$	(0.02	)	$	(0.14	)
Diluted net loss per Class B common share	$	(0.02	)	$	(0.14	)

Potential common shares consist of the shares issuable upon the release of restricted stock units ~~(“RSUs”)~~(RSUs) and performance stock units (PSUs) and the exercise of stock ~~options and stock~~ appreciation rights ~~(“SARs”)~~(SARs). The Company’s unvested RSUs and PSUs, and unexercised SARs are not considered participating securities as they do not have rights to dividends or dividend equivalents prior to release or exercise.

The following table sets forth the number of potential common shares not included in the calculation of diluted earnings per share because their effects were anti-dilutive:

	Three Months Ended April 30,				Three Months Ended April 30,
	2019		2018		2020		2019
	(in thousands)				(in thousands)
Class A		2,899		—		1,845		2,899
Class B		278		—		150		278

4.	FAIR VALUE MEASUREMENTS

When determining fair value, the Company uses a three-tier value hierarchy which prioritizes the inputs used in measuring fair value. Whenever possible, the Company uses observable market data. The Company relies on unobservable inputs only when observable market data is not available. Classification within the hierarchy is determined based on the lowest level input that is significant to the fair value measurement. The assessment of the significance of a particular item to the fair value measurement in its entirety requires judgment, including the consideration of inputs specific to the asset or liability.

~~• Level 1 - Money market mutual funds and short-term investments~~

• Level 1 – The assets are recorded at fair value based upon quoted market prices.

• Level 2 - The asset or liability related to the interest rate swap is recorded at fair value based upon a valuation model that uses relevant observable market inputs at quoted intervals, such as forward yield curves.

The following table sets forth the financial assets and liability, measured at fair value, as of April 30, ~~2019~~2020 and January 31, ~~2019:~~2020:

Fair value measurement at reporting date using

Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)

Significant
Other
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

(in thousands)

Money market mutual funds as of April 30, 2019
$ 119,247
Money market mutual funds as of January 31, 2019
$ 107,855
Short-term investments as of April 30, 2019
$ 1,200
Short-term investments as of January 31, 2019
$ 1,200
Asset related to the interest rate swap as of April 30, 2019
$ 45
Asset related to the interest rate swap as of January 31, 2019
$ 136

	Fair value measurement at reporting date using
	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)			Significant Unobservable Inputs (Level 3)
	(in thousands)
As of April 30, 2020
Money market mutual funds	$	112,299
Certificates of deposit	$	10,114
Liability related to the interest rate swap			$	(483	)

As of January 31, 2020
Money market mutual funds	$	107,319
Certificates of deposit	$	14,917
Liability related to the interest rate swap			$	(232	)

Money market mutual funds and certificates of deposit are classified as part of “Cash and equivalents” in the accompanying Condensed Consolidated Balance Sheets. The amount of cash and equivalents deposited with commercial banks was ~~$31.7~~$17.7 million and ~~$31.6~~$14.5 million at April 30, ~~2019~~2020 and January 31, ~~2019,~~2020, respectively.

The Company’s note payable bears a variable market interest rate commensurate with the Company’s credit standing. Therefore, the carrying amount outstanding under the note payable reasonably approximates fair value based on Level 2 inputs.

There have been no transfers between fair value ~~measurements~~measurement levels during the three months ended April 30, ~~2019.~~2020.

Derivative Instruments

The Company entered into an interest rate swap in May 2012 to mitigate the exposure to the variability of one month LIBOR for its floating rate debt described in Note 7 “Debt” within these Notes to Condensed Consolidated Financial Statements. The fair value of the interest rate swap is reflected as an asset or liability in the Condensed Consolidated Balance Sheets and the change in fair value is reported in “Other (income) expense, net” in the Condensed Consolidated Statements of Operations and Comprehensive ~~(Loss) Income.~~Loss. The fair value of the interest rate swap is estimated as the net present value of projected cash flows based upon forward interest rates at the balance sheet date.

The fair values of the derivative instrument at April 30, ~~2019~~2020 and January 31, ~~2019~~2020 were as follows (in thousands):

	Asset						Liability
			Fair Value					Fair Value
	Balance Sheet Location		April 30, 2019		January 31, 2019		Balance Sheet Location	April 30, 2020			January 31, 2020
Derivative instrument:
Interest rate swap		Other assets, net	$	45	$	136	Other liabilities	$	(483	)	$	(232	)
Total			$	45	$	136		$	(483	)	$	(232	)

The change in fair value of the interest rate swap recognized in the Condensed Consolidated Statement of Operations and Comprehensive ~~(Loss) Income~~Loss for the three months ended April 30, 2020 and 2019 was $(251,000) and ~~2018 was~~ $(91,000) ~~and $117,000,~~, respectively.

The Company’s capitalized software development costs relate to translations and localizations of QAD Adaptive Applications. Acquired software technology costs relate to ~~acquired technology~~intellectual property purchased during the second quarter fiscal 2019.

It is the Company’s policy to write off capitalized software development costs once fully amortized. Accordingly, during the first three months of fiscal ~~2020,~~2021, approximately $0.1 million of costs and accumulated amortization were removed from the ~~balance sheet.~~Condensed Consolidated Balance Sheet, related to capitalized software development costs which were fully amortized during the first quarter of fiscal 2021.

Amortization of capitalized software costs was ~~$0.2~~$0.3 million and ~~$0.1~~$0.2 million for the three months ended April 30, ~~2019~~2020 and ~~2018,~~2019, respectively. Amortization of capitalized software costs is included in “Cost of license” in the accompanying Condensed Consolidated Statements of Operations and Comprehensive ~~(Loss) Income.~~Loss.

The following table summarizes the estimated amortization expense relating to the Company’s capitalized software costs as of April 30, ~~2019:~~2020:

6.	GOODWILL AND INTANGIBLE ASSETS

Goodwill

The changes in the carrying amount of goodwill for the three months ended April 30, ~~2019~~2020 were as follows:

Gross Carrying
Amount

Accumulated
Impairment

Goodwill, Net

(in thousands)

Balance at January 31, 2019
$ 28,031 $ (15,608
)
$ 12,423
Impact of foreign currency translation
(90
)
- (90
)
Balance at April 30, 2019
$ 27,941 $ (15,608
)
$ 12,333

	Gross Carrying Amount			Accumulated Impairment			Goodwill, Net
	(in thousands)
Balance at January 31, 2020	$	27,996		$	(15,608	)	$	12,388
Impact of foreign currency translation		(332	)		-			(332	)
Balance at April 30, 2020	$	27,664		$	(15,608	)	$	12,056

The Company performed its annual goodwill impairment review during the fourth quarter of fiscal ~~2019.~~2020. The analysis compared the Company’s market capitalization to its net assets as of the test date, November 30, ~~2018.~~2019. As the market capitalization significantly exceeded the Company’s net assets, there was no indication of goodwill impairment for fiscal ~~2019.~~2020. The Company monitors the indicators for goodwill impairment testing between annual tests. ~~No adverse events occurred during~~As a result of the ~~three months ended April 30, 2019 that would cause~~decline in the global economy due to the global pandemic COVID-19, the Company ~~to test~~reviewed goodwill for ~~impairment.~~impairment in the first quarter and given the Company's market capitalization has remained unchanged, goodwill is not impaired.

Intangible Assets

	April 30, 2019			January 31, 2019			April 30, 2020			January 31, 2020
	(in thousands)						(in thousands)
Amortizable intangible assets:
Customer relationships	$	1,335		$	1,348		$	1,252		$	1,379
Less accumulated amortization		(181	)		(115	)		(420	)		(394	)
Amortizable intangible assets, net	$	1,154		$	1,233		$	832		$	985

The Company’s intangible assets ~~as of April 30, 2019~~ are related to the acquisitions completed in the second and third quarters of fiscal 2019. Intangible assets are included in “Other assets, net” in the accompanying Condensed Consolidated Balance Sheets, and are amortized over an estimated 5five year useful life.

Amortization of intangible assets from acquisitions was $0.1 million for both the three months ended April 30, 2020 and 2019. The following table summarizes the estimated amortization expense relating to the Company’s intangible assets as of April 30, ~~2019:~~2020:

Effective May 30, 2012, QAD Ortega Hill, LLC, a consolidated entity of QAD Inc., entered into a variable rate credit agreement (the “2012 Mortgage”) with Mechanics Bank (formerly Rabobank, N.A.), to refinance a pre-existing mortgage. The 2012 Mortgage has an original principal balance of $16.1 million and bears interest at the one month LIBOR rate plus 2.25%. One month LIBOR was ~~2.48%~~0.70% at April 30, ~~2019.~~2020. The 2012 Mortgage matures in June 2022 and is secured by the Company’s headquarters located in Santa Barbara, California. In conjunction with the 2012 Mortgage, QAD Ortega Hill, LLC entered into an interest rate swap with ~~Rabobank, N.A.~~Mechanics Bank. The swap agreement has an initial notional amount of $16.1 million and a schedule matching that of the underlying loan that synthetically fixes the interest rate on the debt at 4.31% for the entire term of the 2012 Mortgage. The terms of the 2012 Mortgage provide for QAD Ortega Hill, LLC to make net monthly payments of $88,100 consisting of principal and interest and one final payment of $11.7 million. The unpaid balance as of April 30, ~~2019~~2020 was ~~$13.2~~$12.7 million.

8.	~~LEASES~~

The Company leases certain office space, office equipment and autos with remaining lease terms of one year to eight years under leases classified as operating. The Company’s finance leases are immaterial. QAD has options to terminate some of its leases early. The lease term represents the period up to the early termination date unless it is reasonably certain that QAD will not exercise the early termination option. For certain leases, QAD has options to extend the lease term for additional periods ranging from one year to six years.

The Company treats a contract as a lease when the contract conveys the right to use a physically distinct asset for a period of time in exchange for consideration, the Company directs the use of the asset and obtains substantially all the economic benefits of the asset. These leases are recorded as right-of-use (“ROU”) assets and lease obligation liabilities for leases with terms greater than 12 months. ROU assets represent the Company’s right to use an underlying asset for the entirety of the lease term. Lease liabilities represent the Company's obligation to make payments over the life of the lease. An ROU asset and a lease liability are recognized at commencement of the lease based on the present value of the lease payments over the life of the lease. Initial direct costs are included as part of the ROU asset upon commencement of the lease. Since the interest rate implicit in a lease is generally not readily determinable, the Company uses an incremental borrowing rate to determine the present value of the lease payments. The incremental borrowing rate represents the rate of interest the Company would have to pay to borrow on a collateralized basis over a similar lease term to obtain an asset of similar value. QAD used the incremental borrowing rate on February 1, 2019 for all leases that commenced prior to that date.

QAD reviews the impairment of ROU assets consistent with the approach applied for the Company’s other long-lived assets. The Company reviews the recoverability of long-lived assets when events or changes in circumstances occur that indicate that the carrying value of the asset may not be recoverable. The assessment of possible impairment is based on the Company’s ability to recover the carrying value of the asset from the expected undiscounted future pre-tax cash flows of the related operations.

The Company has applied the practical expedient available for lessees in which lease and non-lease components are accounted for as a single lease component for all asset classes. The Company also elected the practical expedient to exclude short-term leases (leases with original terms of 12 months or less) from ROU asset and lease liability accounts.

Lease expense is recognized on a straight-line basis over the lease term, while variable lease payments are expensed as incurred. Variable payments change due to facts or circumstances occurring after the commencement date, other than the passage of time, and do not result in a remeasurement of lease liabilities. The Company’s variable lease payments include payments to lessors for taxes, maintenance, insurance and other operating costs as well as payments that are adjusted based on a CPI index or rate and payments in excess of fixed amounts, such as excess mileage charges on leased autos. The Company's lease agreements do not contain any significant residual value guarantees or restrictive covenants.

~~Supplemental balance sheet information related to leases was as follows (in thousands):~~

April 30, 2019

Assets

Operating lease assets, net
$ 15,149

Liabilities

Current

Operating
$ 4,633
Noncurrent

Operating
11,210
Total lease liabilities
$ 15,843

~~The components of lease cost were as follows (in thousands):~~

Three Months
Ended

April 30, 2019

Operating lease cost
$ 1,456
Variable lease cost
372
Short-term lease cost
74
Net lease cost
$ 1,902

~~Lease term and discount rate were as follows:~~

	~~April 30, 2019~~

~~Weighted-average remaining lease term (in years)~~
~~Operating leases~~		~~4.4~~
~~Weighted-average discount rate~~
~~Operating leases~~		~~5.98~~	%

~~Supplemental disclosures of cash flow information related to leases were as follows:~~

Three Months Ended

April 30, 2019

Cash flows related to lease liabilities

Operating cash flows related to operating leases
$ (1,584
)
)

Non-cash items

Leased assets obtained in exchange for new operating lease liabilities
$ 3,425

~~Maturities of lease liabilities were as follows as of April 30, 2019 (in millions):~~

Operating

Leases

Within 1 year
$ 5.6
2 years
4.4
3 years
2.6
4 years
1.8
5 years
1.5
Thereafter
2.5
Total lease payments
$ 18.4
Less: Imputed interest
(2.4 )
Present value of lease liabilities
$ 16.0

As of January 31, 2019 future minimum lease payments, as defined under the previous lease accounting guidance of ASC Topic 840, under non-cancelable operating leases for the following five fiscal years and thereafter were as follows (in millions):

2020
$ 5.6
2021
4.6
2022
2.8
2023
1.8
2024
1.5
Thereafter
2.8
Total
$ 19.1

The Company is a lessor for certain office space owned by the Company and leased to others under non-cancelable leases with initial terms ranging from three months to one year. These lease agreements provide for a fixed base rent and automatically renew for periods from three months to one year unless terminated. All leases are considered operating leases. There are no rights to purchase the premises and no residual value guarantees. For the period ending April 30, 2019 the Company received $0.2 million of lease income from company-owned locations.

During the three months ended April 30, 2020 there were no reclassifications from accumulated other comprehensive loss.

~~10.~~9.

INCOME TAXES

In determining the quarterly provision for income taxes, the Company calculated income tax expense based on actual quarterly results in the first quarters of fiscal years ~~2020~~2021 and ~~2019,~~2020, respectively. These results were adjusted for discrete items recorded during the period. Actual quarterly results were used in fiscal ~~2020~~2021 and ~~2019~~2020 since they provided a more reliable estimate of quarterly tax expense.

The Company recorded income tax expense of ~~$0.7~~$1.0 million and ~~$1.2~~$0.7 million for the first three months of fiscal ~~2020~~2021 and ~~2019,~~2020, respectively. The Company’s effective tax rate ~~decreased to~~was 170% and (28%) during the first quarter of fiscal 2021 and 2020, ~~compared to 46% for the same period in the prior year.~~respectively. The ~~decrease~~change in the effective tax rate is primarily due to recording a ~~taxable loss for~~pre-tax profit of $0.6 million in the first ~~three months~~quarter of fiscal ~~2020~~2021 compared to ~~a taxable profit~~the pre-tax loss for the same period of fiscal ~~2019~~2020.

On March 27, 2020, in ~~addition~~response to ~~change in jurisdictional mix.~~the coronavirus (COVID-19) pandemic, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law. The CARES Act provides additional economic stimulus to address the impact of the COVID-19 pandemic. In the first quarter of fiscal year 2021, the Company’s income tax provision was not significantly impacted by the CARES Act. The Company will continue to closely monitor the impact of the COVID-19 pandemic, as well as any effects that may result from future legislation.

When calculating QAD’s income tax expense for the first three months of fiscal ~~2020,~~2021, the Company considered the ~~U.S.~~ Tax ~~Cuts and Jobs Act (“Tax Act”) enacted December 22, 2017.~~Act. The Company ~~included a provision~~calculated an estimate for global intangible low-tax income ~~(“GILTI”)~~(GILTI) in the Company’s tax ~~expense. The provisional~~expense based on the final GILTI ~~estimate considered the proposed~~ regulations released on ~~September 13, 2018~~June 14, 2019 by the U.S. Department of Treasury. These regulations provide computational, definitional, and anti-avoidance rule guidance relating to the determination of a U.S. shareholder’s GILTI inclusion. In addition, the technical change in depreciation on qualified improvement property enacted in the CARES Act was also considered in the GILTI calculation. In the first quarter of fiscal ~~2019,~~2021, cash taxes were not impacted by GILTI since the Company ~~had sufficient tax credits to offset the additional liability. For~~remained in a taxable loss position despite a GILTI inclusion. In the first quarter of fiscal 2020, the Company ~~does~~did not have a GILTI inclusion ~~due to~~because of the losses sustained in Ireland.

The Company has elected to treat the deferred taxes related to GILTI provisions as a current-period expense when incurred (the “period cost method”).

~~The~~At April 30, 2020 and 2019, the gross amount of unrecognized tax benefits was $1.2 million and $1.3 million ~~at April 30, 2019,~~respectively, including interest and penalties. The unrecognized tax benefits for the first three months of fiscal 2021 and fiscal 2020 were reduced by $1 million with an accompanying reduction of deferred tax assets, as a result of the netting required under ASU 2013-11. The entire amount of unrecognized tax benefits, if recognized, will impact the Company’s effective tax rate. This liability is classified as long-term unless the liability is expected to conclude within twelve months of the reporting date.

The Company’s policy is to recognize interest and penalties, if any, related to unrecognized tax benefits as a component of income tax expense. As of April 30, 2020 and 2019, the Company ~~has~~ accrued approximately $0.1 million of interest and penalty expense relating to unrecognized tax benefits.

The Company reviews its net deferred tax assets by ~~jurisdiction on a quarterly basis~~entity at each balance sheet date to determine whether a valuation allowance is necessary based on the more-likely-than-not standard. During the first quarter of fiscal year 2021 management considered all available evidence, both positive and negative, to determine whether, based on the weight of that evidence, a valuation allowance was needed. Management ~~assesses historic,~~assessed the transfer pricing methodology, the historical profits, the economics of the country in which the entity operates, the current and future ~~financial projections~~customer base, the type and character of the deferred tax asset and any other current and relevant information by ~~jurisdiction~~entity to draw its conclusion.

A valuation allowance has been established for select foreign jurisdictions ~~(i.e. Germany, Belgium, Hong Kong and Brazil)~~ along with U.S. federal and state deferred tax assets. ~~For~~The following table discloses the ~~quarter ended April 30, 2019, the Company continues to maintain a full~~Company’s valuation allowance ~~on its U.S. federal and state deferred tax assets.~~ by entity (in millions):

Jurisdiction	April 30, 2020		January 31, 2020
U.S. federal and state	$	30.9	$	30.3
Ireland		11.0		11.6
Brazil		6.3		5.7
Germany		2.5		2.6
Hong Kong		0.6		0.6
South Africa		0.1		0.2
Total valuation allowance	$	51.4	$	51.0

At April 30, ~~2019~~2020 and January 31, ~~2019,~~2020, the worldwide valuation allowance attributable to deferred tax assets was ~~$35.6~~$51.4 million and ~~$34.9~~$51.0 million, respectively.

The Company files U.S. federal, state, and foreign tax returns that are subject to audit by various tax authorities. The Company is currently under audit in:

	●	India for fiscal years ended March 31, 2010, 2013 and ~~2014~~

	●	~~Netherlands for fiscal year ended January 31, 2016~~
		2018
	●	Germany for fiscal years ended January 31, 2015, 2016 and 2017

	●	~~Switzerland~~Thailand for fiscal ~~years~~year ended January 31, ~~2014, 2015, 2016, 2017 and~~ 2018

~~During fiscal 2020, the Company closed the following audits with an immaterial adjustment:~~

●

~~Tennessee for fiscal years ended January 31, 2014, 2015, 2016 and 2017~~

The estimated fair value of RSUs was calculated based on the closing price of the Company’s common stock on the date of grant, reduced by the present value of dividends foregone during the vesting period.

The following table summarizes the activity for RSUs for the three months ended April 30, ~~2019:~~2020:

The Company withholds a portion of the released shares as consideration for the Company’s payment of applicable employee income taxes. During the three months ended April 30, ~~2019,~~2020, the Company withheld ~~4,000~~2,000 shares for payment of these taxes at a value of ~~$0.2 million. During the three months ended April 30, 2018, the Company withheld 4,000 shares for payment of these taxes at a value of $0.2 million.~~$93,000.

Total unrecognized compensation cost related to RSUs was approximately ~~$16.7~~$17.8 million as of April 30, ~~2019.~~2020. This cost is expected to be recognized over a weighted-average period of approximately ~~2.7~~2.5 years.

The estimated fair value of PSUs was calculated based on the closing price of the Company’s common stock on the date of grant, reduced by the present value of dividends foregone during the vesting period. The vesting is subject to attainment of specified performance criteria. Each fiscal quarter, QAD estimates the probability of the achievement of the performance goal and recognizes any related stock-based compensation expense using the graded-vesting method. The amount of stock-based compensation expense recognized in any one period can vary based on the attainment or expected attainment of the performance goal. If the performance goal is not met, no compensation expense is recognized and any previously recognized compensation expense is reversed.

Stock-based compensation expense related to performance stock units for the first quarter of fiscal 2021 was $(90,000). Based on the current estimates, the Company does not expect to achieve the performance goals for the second and third tranches of the PSUs granted in fiscal 2020 and reversed $0.3 million of previously recognized compensation expense.

The following table summarizes the activity for PSUs for the three months ended April, 2020:

Total unrecognized compensation cost related to PSUs was approximately $0.1 million as of April 30, 2020. This cost is expected to be recognized over a period of approximately 0.2 years.

The following table summarizes the activity for outstanding SARs for the three months ended April 30, ~~2019:~~2020:

The aggregate intrinsic value in the table above represents the total pretax intrinsic value (the aggregate difference between the closing stock price of the Company’s common stock based on the last trading day as of April 30, ~~2019,~~2020, and the exercise price for in-the-money SARs) that would have been received by the holders if all SARs had been exercised on April 30, ~~2019.~~2020. The total intrinsic value of SARs exercised in the three months ended April 30, ~~2019~~2020 was ~~$0.2 million.~~$28,000.

The number of SARs exercised includes shares withheld on behalf of employees to satisfy minimum statutory tax withholding requirements. During the three months ended April 30, ~~2019,~~2020, the Company withheld ~~1,000~~200 shares for payment of these taxes at a value of ~~$57,000. During the three months ended April 30, 2018, the Company withheld 93,000 shares for payment of these taxes at a value of $3.9 million.~~$11,000.

At April 30, ~~2019,~~2020, there was approximately ~~$3.8~~$2.2 million of total unrecognized compensation cost related to unvested SARs. This cost is expected to be recognized over a weighted-average period of approximately ~~2.7~~1.9 years.

~~14.~~13.

BUSINESS SEGMENT INFORMATION

The Company markets its products and services worldwide, primarily to companies in the manufacturing industry, including automotive, consumer products, food and beverage, high technology, industrial products and life sciences industries. The Company sells and licenses its products through its direct sales force in four geographic regions: North America; Europe, the Middle East and Africa ~~(“EMEA”)~~(EMEA); Asia Pacific; and Latin America and through distributors where third parties can extend sales reach more effectively or efficiently. The North America region includes the United States and Canada. The EMEA region includes Europe, the Middle East and Africa. The Asia Pacific region includes Asia and Australia. The Latin America region includes South America, Central America and Mexico. In accordance with Topic 606, the Company reports disaggregated revenue by geography and by industry as the Company believes it best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors. The Company does not consider reporting by industry an operating segment in accordance with ASC 280, Segment Reporting, because discrete financial information by industry is not available. The Company’s Chief Operating Decision Maker, the Chief Executive Officer, reviews the consolidated results within one operating segment.

Subscription, license and maintenance revenues are generally assigned to the region where a majority of end users are located. Professional services revenue is assigned based on the region where the services are delivered.

	Three Months Ended April 30,				Three Months Ended April 30,
	2019		2018		2020		2019
	(in thousands)				(in thousands)
Revenue:
North America ⁽¹⁾	$	37,659	$	40,025	$	37,002	$	37,659
EMEA		22,509		25,087		22,568		22,509
Asia Pacific		11,886		12,559		9,642		11,886
Latin America		5,981		8,519		4,935		5,981
	$	78,035	$	86,190	$	74,147	$	78,035

ITEM 2 – MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

In addition to historical information, this Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934 and the Private Securities Litigation Reform Act of 1995. Any statements contained herein that are not statements of historical fact should be construed as forward looking statements, including statements that are preceded or accompanied by such words as “may,” “believe,” “could,” “anticipate,” “projects,” “estimates,” “will likely result,” “should,” “would,” “might,” “plan,” “expect,” “intend” and words of similar meaning or the negative of these terms or other comparable terminology. Forward-looking statements are based on the Company’s current expectations and assumptions regarding its business, the economy and future conditions. A number of risks and uncertainties could cause actual results to differ materially from those expressed or implied in the forward-looking statements. Factors that might cause such a difference include, but are not limited to, those discussed in Part I, Item 1A entitled “Risk Factors” within our Annual Report on Form 10-K for the year ended January 31, ~~2019.~~2020. Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management’s opinions, expectations and projections only as of the date hereof and are subject to risks, uncertainties and assumptions about our business. We undertake no obligation to revise or update or publicly release the results of any revision or update to these forward-looking statements except as required by applicable securities laws. Readers should carefully review the risk factors and other information described in other documents we file from time to time with the Securities and Exchange Commission ~~(“SEC”)~~(SEC).

The following discussion should be read in conjunction with the information included within our Annual Report on Form 10-K for the year ended January 31, ~~2019,~~2020, and the Condensed Consolidated Financial Statements and notes thereto included elsewhere in this Quarterly Report on Form 10-Q.

Our condensed consolidated financial statements are prepared applying certain critical accounting policies. The SEC defines “critical accounting policies” as those that require application of management’s most difficult, subjective, or complex judgments. Critical accounting policies require numerous estimates and strategic or economic assumptions that may prove inaccurate or subject to variations and may significantly affect our reported results and financial position for the period or in future periods. Changes in underlying factors, assumptions, or estimates in any of these areas could have a material impact on our future financial condition and results of operations. Our financial statements are prepared in accordance with U.S. GAAP, and they conform to general practices in our industry. We apply critical accounting policies consistently from period to period and intend that any change in methodology occur in an appropriate manner. Accounting policies currently deemed critical, including a) ~~revenue;~~revenue and b) ~~accounts receivable allowances for doubtful accounts; c) goodwill and intangible assets – impairment assessments; d)~~ income ~~taxes; and e) stock-based compensation~~taxes, are further discussed in our Annual Report on Form 10-K for the fiscal year ended January 31, ~~2019.~~2020. There have been no significant changes to our accounting policies and estimates as discussed in our Annual Report on Form 10-K for the fiscal year ended January 31, ~~2019.~~ 2020, except as described in Note 1 “Basis of Presentation and Recent Accounting Pronouncements” within the Notes to Condensed Consolidated Financial Statements.

QAD ~~Inc. (“QAD”,~~(QAD, the ~~“Company”, “we”~~Company, we or ~~“us”)~~us) is a ~~leading provider of flexible,~~leader in cloud-based enterprise software ~~and services~~solutions for global manufacturing companies. At QAD’s annual user conference in early May, we officially launched our solution portfolio “QAD Adaptive Applications” and our flagship ERP solution “QAD Adaptive ERP” to reflect the value QAD brings to our manufacturing customers. In our Annual Report on Form 10-K for the fiscal year ended January 31, 2019, we referred to theseOur solutions, ~~as “QAD Enterprise Applications” or “Enterprise Applications”.~~called QAD Adaptive Applications, support operational requirements in the areas of financials, customer management, supply chain, manufacturing, service and support, analytics, business process management and integration. QAD's portfolio also includes related solutionsare designed specifically for ~~quality management software, supply chain management software, transportation management software and business-to-business interoperability. QAD solutions support customers in the~~ automotive, life sciences, consumer products, food and beverage, high technology and industrial products manufacturers. QAD software offers a full set of core manufacturing enterprise resource planning and ~~life sciences industries~~supply chain planning capabilities. Our architecture, called the QAD Enterprise Platform, allows manufacturers to ~~streamline processes, improve operational performance, comply~~upgrade existing functionality by module; and extend or create new applications, providing manufacturers with ~~regulatory requirements~~the flexibility they need to innovate and ~~meet industry standards.~~rapidly adapt to change.

We operate primarily in the following four geographic regions: North America, Latin America, EMEA and Asia Pacific. In the first three months of fiscal ~~2020,~~2021, approximately ~~48%~~50% of our total revenue was generated in North America, ~~29%~~30% in EMEA, ~~15%~~13% in Asia Pacific and 8%7% in Latin America. The majority of our revenue is generated from global customers who have operations in multiple countries throughout the world. A significant portion of our revenue and expenses are derived from international operations which are primarily conducted in foreign currencies. As a result, changes in the value of foreign currencies relative to the U.S. dollar have impacted our results of operations and may impact our future results of operations. At April 30, ~~2019,~~2020, we employed approximately ~~1,980~~1,945 employees worldwide, of which ~~650~~635 employees were based in North America, ~~610~~615 employees in EMEA, ~~600~~580 employees in Asia Pacific and ~~120~~115 employees in Latin America.

Our customer base and our target markets are primarily global manufacturing companies; therefore, our results are heavily influenced by the state of the global manufacturing ~~economy on a global basis.~~economy. As a result, our management team monitors several economic indicators, with particular attention to the Global and Country Purchasing Managers’ Indexes ~~(“PMI”)~~(PMI). The PMI is a survey conducted on a monthly basis by polling businesses that represent the makeup of respective sectors. Since most of our customers are manufacturers, our revenue has historically correlated with fluctuations in the manufacturing PMI. Global macro-economic trends and manufacturing spending are important barometers for our business, and the health of the U.S., Western European and Asian economies have a meaningful impact on our financial results.

We are transitioning our business model from traditional on-premises licensing to cloud-based subscriptions. During fiscal ~~2019~~2020 and the first three months of fiscal ~~2020,~~2021, we closed most of our new customer deals in the cloud. On a rolling 12-month basis, subscription billings grew by 18% with a three-year compound annual growth rate (CAGR) of 25%. In addition, we converted approximately ~~15%~~20% of our existing customers from on-premises licenses to our cloud-based solution. Recurring revenue, which we define as subscription revenue plus maintenance revenue, ~~grew 4% for the first three months of fiscal 2020 from the same period last year, and accounted for 71%~~equaled 77% of total revenue for the fiscal 2021 first ~~three months~~quarter, a six-percentage point increase over 71% of ~~fiscal 2020, compared to 61%~~total revenue for the same period last year. By reducing our customers’ up-front costs and providing QAD Adaptive Applications with continuous application and infrastructure support in secure and resilient environments, we expect our cloud business model will be more attractive than on-premises licenses. We expect recurring revenue to remain a majority of total revenue as our subscription revenue continues to grow.

The COVID-19 global pandemic has impacted our operations during the first quarter of fiscal 2021. We entered into the first quarter with businesses in China closed due to COVID-19; which impacted the performance of our Asia Pacific region. By the middle of March, the virus had spread to many countries who in response to the global pandemic announced shelter in place, stay at home or lock down orders. Our priorities were first to safeguard the health and well-being of our employees, our customers and their respective families and communities. Secondly, we wanted to ensure complete continuity of service for our cloud customers and those customers with implementation or upgrade projects in process. We were pleased to demonstrate our ability to convert to remote work arrangements while continuing to deliver uninterrupted services and support to our customers. We were also pleased to demonstrate our ability to continue delivering professional services projects remotely and as a result, our professional services revenue fared better than initially anticipated. First quarter subscription and maintenance revenue performed as expected as the revenue is recurring in nature. License fees and professional services revenue were impacted by the global pandemic as our existing customers did not add users and some of our customers postponed their services projects or extended their scheduled go live dates. We implemented prudent expense management measures during the quarter to offset the negative impact of lower license fees and professional services revenue. As a result, we reported a pre-tax profit of $0.6 million for the first quarter. These expense management measures allow us to maintain a solid financial position which gives us the ability to continue to adapt to changes due to COVID-19. Should the economic situation worsen, we can initiate further expense management measures.

Our customers are global manufacturers and the closure of manufacturing sites, country borders and the increase in unemployment due to the COVID-19 global pandemic are having and will continue to have negative implications on demand for goods, the supply chain, production of goods and transportation. Furthermore, the future impact to our manufacturing customers depends on the duration and spread of the virus. The negative impact on our manufacturing customers has caused many of them to delay purchasing decisions, postpone services projects, reduce users, request extended payment terms, or request higher discounts. We expect COVID-19 will have a negative impact on our financial results and liquidity in fiscal 2021. While the effects of the pandemic in the short to medium term remain uncertain, our business has a strong cash position with little debt and cash flow remains positive. For these reasons we believe our financial position is solid and our long term strategy is sound.

We operate in several geographical regions as described in Note 1413 “Business Segment Information” within the Notes to Condensed Consolidated Financial Statements. In order to present our results of operations without the effects of changes in foreign currency exchange rates, we provide certain financial information on a “constant currency basis”, which is in addition to the actual financial information presented in the following tables. In order to calculate our constant currency results, we apply the current foreign currency exchange rates to the prior period results.

Total Revenue. On a constant currency basis, total revenue was ~~$78.0~~$74.1 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$4.9~~$1.9 million, or 6%3%, decrease from ~~$82.9~~$76.0 million for the same period last year. When comparing categories within total revenue at constant rates, our results for the first quarter of fiscal ~~2020~~2021 included decreases in professional services, license and maintenance ~~and other~~ partially offset by an increase in subscription. Revenue outside the North America region as a percentage of total revenue was ~~52%~~50% and ~~54%~~52% for the first quarter of fiscal ~~2020~~2021 and ~~2019,~~2020, respectively. On a constant currency basis, total revenue decreased in ~~all~~ our North America and Asia Pacific regions and increased in our Latin America and EMEA regions during the first quarter of fiscal ~~2020~~2021 when compared to the same period in the prior year.

Our products are sold to manufacturing companies that operate mainly in the following six industries: automotive, consumer products, food and beverage, high technology, industrial products and life sciences. Given the similarities between consumer products and food and beverage as well as between high technology and industrial products, we aggregate them for management review. The following table presents revenue by industry for the three months ended April 30, ~~2019~~2020 and ~~2018:~~2019:

The decrease in percentage of revenue by industry for automotive ~~and~~in the first quarter of fiscal 2021 compared to the same period last year primarily relates to lower professional services revenue. The prior year quarter included several large services implementation projects in the automotive industry. Conversely, the percentage ~~increases in~~increase for high technology and industrial products ~~and life sciences and other,~~ primarily related to ~~a reduction~~an increase in professional services revenue ~~following the completion of a~~due to an on-going large, multisite global implementation project for ~~a customer in the automotive industry.~~an industrial products customer.

Subscription Revenue. Subscription revenue consists of recurring fees from customers to access our products via the cloud and other subscription offerings. Our cloud offerings typically include access to QAD software, hosting, application support, maintenance support and product updates, if and when available. Included in subscription revenue are one-time set up fees for technical services such as configuration of the database and access to the environment.

On a constant currency basis, subscription revenue was ~~$25.3~~$30.8 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$4.4~~$6.0 million, or ~~21%~~24%, increase from ~~$20.9~~$24.8 million for the same period last year. On a constant currency basis, subscription revenue increased across all regions during the first quarter of fiscal ~~2020~~2021 when compared to the same period last year. One of the metrics that management uses to monitor subscription performance is the number of new cloud deals that have been signed in the period. In the first quarter of fiscal 2021 we closed 13 new cloud deals, including eight new cloud customers and five conversions from existing customers who previously purchased on-premises licenses. We believe new cloud deals in the first quarter of fiscal 2021 were lower due to the global economic downturn caused by COVID-19. This compared to the first quarter of fiscal 2020 when we closed 16 new cloud deals, including six new cloud customers and ten conversions from existing customers who previously purchased on-premises licenses. This compared to the first quarter of fiscal 2019 when we closed 18 new cloud deals, including 13 new cloud customers and five conversions from existing customers who previously were running our solutions on-premises. The increase in subscription revenue consists of new customer ~~sites;~~sites, existing ~~Adaptive Applications users~~customers converting from ~~on-premises;~~on-premises, and additional users and modules purchased by our existing cloud customers.

We track our retention rate of subscription ~~and maintenance~~ by calculating the annualized revenue of customer sites with contracts up for renewal at the beginning of the period compared to the annualized revenue associated with the customer sites that have canceled during the period. The percentage of revenue not canceled is our retention rate. Conversions to the cloud are not considered cancellations for purposes of ~~the maintenance retention~~this calculation. ~~Both our~~Our subscription ~~and maintenance~~ customer retention ~~rates are~~rate is in excess of 90%. We also track net dollar retention rate for our subscription revenue, which we calculate by comparing the revenue of our existing customers from a year ago to revenue of the same customers in the current year.

The following table presents subscription revenue by region for the three months ended April 30, ~~2019~~2020 and ~~2018:~~2019:

The following table presents subscription revenue by industry for the three months ended April 30, ~~2019~~2020 and ~~2018:~~2019:

License Revenue. License revenue is derived from software license fees that customers pay for our core product, QAD Adaptive Applications, and any add-on modules they purchase. Our revenue mix has continued to shift from license to subscription revenue as a result of our business model transition as more new customers subscribe to our cloud-based offerings rather than purchase traditional on-premises licenses. While we expect license revenue to decline over time, we do continue to experience quarterly fluctuations.

On a constant currency basis, license revenue was ~~$4.5~~$1.2 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$1.5~~$3.1 million, or ~~25%~~72%, decrease from ~~$6.0~~$4.3 million for the same period last year. On a constant currency basis, license revenue decreased ~~in our North America, Latin America and Asia Pacific~~across all regions ~~and remained flat in our EMEA region~~ during the first quarter of fiscal ~~2020~~2021 when compared to the same period last year. During the first quarter of fiscal 2021, no customers placed orders totaling more than $0.3 million. This compared to the first quarter of fiscal 2020 in which one customer placed one license order totaling more than $1.0 million and no other customers placed orders totaling more than $0.3 million. ~~This compared to the first quarter of fiscal 2019 in which three customers placed license orders totaling more than $0.3 million and one order exceeded $1.0 million.~~ The majority of our license revenue has come from additional users and module purchases from our existing customers. We believe the decline in license revenue was due to the economic downturn and slowdown in manufacturing due to COVID-19 as our existing customers were not hiring or adding users during the quarter.

Maintenance ~~and Other Revenue~~. We offer support services 24 hours a day, seven days a week in addition to providing software upgrades, which include additional or improved functionality, when and if available.

On a constant currency basis, maintenance ~~and other~~ revenue was ~~$29.9~~$26.4 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$0.4~~$2.7 million, or 1%9%, decrease from ~~$30.3~~$29.1 million for the same period last year. On a constant currency basis, maintenance ~~and other~~ revenue decreased in our North America, ~~region, remained flat in our Latin America~~EMEA, and Asia Pacific regions and increased in our ~~EMEA~~Latin America region during the first quarter of fiscal ~~2020~~2021 when compared to the same period last year. The decrease in maintenance ~~and other~~ revenue period over period is primarily due to continued conversions of existing customers’ on-premises licenses to cloud subscriptions, in addition to our historical attrition rates. When customers convert to the cloud they no longer pay for maintenance as those support services are included as a component of the subscription offering. Though we continue to see renewal rates above 90%, conversions from on-premises licenses to ~~cloud~~cloud-based solutions have resulted in decreases in maintenance revenue and we expect this trend to continue in the future.

We track our maintenance retention rate by calculating the annualized revenue of customer sites with contracts up for renewal at the beginning of the period compared to the annualized revenue associated with the customer sites that have canceled during the period. The percentage of revenue not canceled is our retention rate. Our maintenance retention rate has remained in excess of 90%.

Professional Services Revenue. Our professional services business includes technical and application consulting in addition to training, implementations, migrations and upgrades related to our solutions. Although our professional services are optional, our customers use these services when planning, implementing or upgrading our solutions whether in the cloud or on-premises. Professional services revenue growth is contingent upon subscription ~~and license~~ revenue growth and customer upgrade cycles, which are influenced by the strength of general economic and business conditions.

On a constant currency basis, professional services revenue was ~~$18.4~~$15.7 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$7.3~~$2.1 million, or ~~28%~~12%, decrease from ~~$25.7~~$17.8 million for the same period last year. On a constant currency basis, professional services revenue decreased in ~~all~~ our North America, Latin America, and Asia Pacific regions and remained flat in our EMEA region during the first quarter of fiscal ~~2020~~2021 when compared to the same period last year. The decrease ~~related to a reduction~~ in professional services revenue ~~following~~can be attributed to fewer engagements and a lower amount of professional services revenue per customer. We continue to see delays or elongation of projects due to the ~~completion of a large, multisite~~ global ~~implementation project.~~pandemic COVID-19.

Total cost of revenue consists of cost of subscription, cost of license, cost of maintenance ~~and other~~ and cost of professional services. Cost of subscription includes salaries, benefits, bonuses and other personnel expenses of our cloud operations employees; stock-based compensation for those employees; ~~third-party contractor expense, third-party~~ hosting and hardware costs; third-party contractor expense; royalties; professional fees; travel expense; and an allocation of information technology and facilities costs. Cost of license includes license royalties and amortization of capitalized software costs. Cost of maintenance ~~and other~~ includes salaries, benefits, bonuses and other personnel expenses of our support group, stock-based compensation for those employees, travel expense, professional fees and an allocation of information technology and facilities costs. Cost of professional services includes salaries, benefits, bonuses and other personnel expenses of our services employees, stock-based compensation for those employees, third-party contractor expense, travel expense and an allocation of information technology and facilities costs.

Total Cost of Revenue. On a constant currency basis, total cost of revenue was ~~$36.9~~$32.4 million and ~~$39.8~~$36.1 million for the first quarter of fiscal ~~2020~~2021 and ~~2019,~~2020, respectively, and as a percentage of total revenue was ~~47%~~44% and ~~48%~~47% in the first quarter of fiscal ~~2020~~2021 and ~~2019,~~2020, respectively. The non-currency related decrease in cost of revenue of ~~$2.9~~$3.7 million, or 10%, in the first quarter of fiscal ~~2020~~2021 compared to the first quarter of fiscal ~~2019~~2020 was primarily due to lower professional services ~~third-party contractor~~salaries and related costs resulting from a decrease in headcount of 126 people and lower travel costs associated with decreased professional service revenue partially offset by higher hosting costs associated with the increase in subscription revenue.

Cost of Subscription. On a constant currency basis, cost of subscription was ~~$9.4~~$10.3 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$1.2~~$0.9 million, or ~~15%~~10%, increase from ~~$8.2~~$9.4 million for the same period last year. The non-currency related increase in cost of subscription of ~~$1.2~~$0.9 million in the first quarter of fiscal ~~2020~~2021 compared to the first quarter of fiscal ~~2019~~2020 was primarily due to higher hosting costs of $0.6 million and higher salaries and related costs of ~~$0.3~~$0.4 million, as a result of additional headcount of 3135 people. Cost of subscription as a percentage of subscription revenue was ~~37%~~34% and ~~38%~~37% in the first quarter of fiscal ~~2020~~2021 and ~~2019,~~2020, respectively. We ~~have continued~~continue to ~~improve~~focus on improving our subscription margins over time due to leveraging of ongoing economies of scale and implementing operational efficiencies. We have experienced and may experience in the future quarterly fluctuations in our subscription margins as we make investments in our data centers and cloud operations to support future growth. Our strategic investments in cloud growth may not match the timing of revenue increases.

Cost of License. On a constant currency basis, cost of license was ~~$0.6~~$0.4 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$0.1~~$0.2 million, or ~~14%~~33%, decrease from ~~$0.7~~$0.6 million for the same period last year. A majority of cost of license was royalty expense, which as a percent of license revenue, remained relatively consistent year over year.

Cost of ~~Maintenance and Other.~~Maintenance. On a constant currency basis, cost of maintenance ~~and other~~ was ~~$7.6~~$6.7 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$0.1~~$0.7 million, or 1%9%, decrease from ~~$7.7~~$7.4 million for the same period last year. ~~Expense categories within~~The non-currency related decrease in cost of maintenance ~~and other were relatively consistent for~~of $0.7 million in the first quarter of fiscal 2021 compared to the first quarter of fiscal 2020 ~~compared~~was primarily due to ~~the same period last year.~~lower salaries and related costs of $0.4 million, as a result of lower headcount of 14 people, and lower royalties of $0.2 million. Cost of maintenance ~~and other~~ as a percentage of maintenance ~~and other~~ revenue was 26% and 25% in the first quarter of fiscal 2021 and 2020, ~~and 2019.~~respectively.

Cost of Professional Services. On a constant currency basis, cost of professional services was ~~$19.3~~$14.9 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$4.0~~$3.9 million, or ~~17%~~21%, decrease from ~~$23.3~~$18.8 million for the same period last year. The non-currency related decrease in cost of professional services of ~~$4.0~~$3.9 million in the first quarter of fiscal ~~2020~~2021 compared to the first quarter of fiscal ~~2019~~2020 was primarily due to lower ~~third-party contractor~~salaries and related costs of ~~$2.6~~$2.0 million, as a result of lower headcount of 126 people, lower travel expenses of $0.9 million, lower ~~travel expense~~bonuses of ~~$0.8~~$0.5 million, lower severance of $0.3 million and a lower ~~bonuses~~allocation of information technology and facilities costs of $0.2 million. Cost of professional services as a percentage of professional services revenues was ~~105%~~95% and ~~90%~~105% for the first quarter of fiscal 2021 and 2020, respectively. Our professional services strategy has been to grow our partner network, perform more services via third party consulting and ~~2019, respectively.~~perform more services remotely. As a result, we have reduced headcount year over year.

Sales and marketing expense includes salaries, benefits, commissions, bonuses, stock-based compensation, travel expense and other personnel costs of our sales and marketing employees in addition to costs of programs aimed at increasing revenue, such as trade shows, user group events, lead generation, advertising and various sales and promotional programs. Sales and marketing expense also includes sales agent fees and an allocation of information technology and facilities costs.

On a constant currency basis, sales and marketing expense was ~~$20.9~~$18.6 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$1.5~~$1.9 million, or 8%9%, ~~increase~~decrease from ~~$19.4~~$20.5 million for the same period last year. The non-currency related ~~increase~~decrease in sales and marketing expense of ~~$1.5~~$1.9 million in the first quarter of fiscal ~~2020~~2021 compared to the first quarter of fiscal ~~2019~~2020 was primarily due to lower travel expenses of $1.0 million, lower severance of $0.7 million, lower bonus of $0.5 million, and lower commissions of $0.4 million partially offset by higher salaries and related costs of ~~$0.7 million, as a result of additional headcount of 21 people, higher severance of $0.5 million, higher recruiting expense of $0.2~~$0.3 million and a higher ~~allocation of information technology and facilities costs of $0.2 million partially offset by lower~~ sales ~~agent/partner~~agent fees of ~~$0.2~~$0.3 million. The global pandemic resulted in a significant reduction in travel in the second half of the quarter. Bonus and commission achievement was also negatively impacted by a lower number of new cloud deals closed due to COVID-19.

Research and development is expensed as incurred and consists primarily of salaries, benefits, bonuses, stock-based compensation, travel expense and other personnel costs for research and development employees in addition to professional services, such as fees paid to software development firms and independent contractors. Research and development expense includes an allocation of information technology and facilities costs, and is reduced by capitalized localization and translation costs.

On a constant currency basis, research and development expense was $14.0 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$0.4~~$0.3 million, or 3%2%, increase from ~~$13.6~~$13.7 million for the same period last year. The non-currency related increase in research and development expense of ~~$0.4~~$0.3 million in the first quarter of fiscal ~~2020~~2021 compared to the first quarter of fiscal ~~2019~~2020 was primarily due to higher ~~third-party contractor costs of $0.3 million and higher~~ salaries and related costs of $0.2 million, and a higher allocation of information technology and facilities costs of $0.2 million partially offset by lower travel expense of $0.2 million.

General and administrative expense includes salaries, benefits, bonuses, stock-based compensation, travel expense and other personnel costs related to our finance, human resources, legal and executive personnel. General and administrative expense also includes personnel costs of order processing, professional fees for accounting and legal services, bad debt expense and an allocation of information technology and facilities costs.

On a constant currency basis, general and administrative expense was ~~$9.4~~$10.0 million for the first quarter of fiscal ~~2020,~~2021, representing a ~~$0.2~~$0.7 million, or 2%8%, increase from ~~$9.2~~$9.3 million for the same period last year. The non-currency related increase in general and administrative expense of ~~$0.2~~$0.7 million in the first quarter of fiscal ~~2020~~2021 compared to the first quarter of fiscal ~~2019~~2020 was primarily due to higher ~~salaries~~bad debt expense of $0.5 million and ~~related~~a higher allocation of information technology and facilities costs of ~~$0.6 million, as a result of moving our order processing employees from sales and marketing expense~~$0.2 million. The Company increased its bad debt reserve to ~~general and administrative expense, partially offset by lower professional fees of $0.3 million.~~ provide for the global economic downturn associated with COVID-19.

Amortization of intangibles from acquisitions was ~~$67,000~~$64,000 and ~~zero~~$67,000 in the first quarter of fiscal ~~2020~~2021 and ~~2019,~~2020, respectively. Amortization expense for ~~the first quarter of~~ fiscal 2021 and 2020 was due to the intangible assets acquired during fiscal 2019.

Total other (income), net was ~~$(0.7)~~$(1.5) million and ~~$(0.8)~~$(0.7) million for the first quarter of fiscal ~~2020~~2021 and fiscal ~~2019,~~2020, respectively. The change in net other (income) was primarily related to higher foreign exchange gains of $1.2 million partially offset by lower interest income of ~~$0.2~~$0.3 million ~~due to interest rate increases partially offset by~~and the unfavorable change in fair value of the credit swap of $0.2 million. The higher foreign exchange gains in the first quarter of fiscal 2021 were related to foreign entities where we hold U.S. dollar denominated cash and accounts receivable, and many foreign currencies depreciated against the U.S. dollar due to the COVID-19 global pandemic.

Interest rate swap valuations and foreign exchange gains and losses are subject to changes which are inherently unpredictable. Our interest rate swap is accounted for using mark-to-market accounting. Accordingly, changes in the fair value of the swap each reporting period are adjusted through earnings, subjecting us to non-cash volatility in our results of operations. The swap fixes the interest rate on our mortgage to 4.31% over the entire term of the mortgage and effectively lowered our interest rate from the previous mortgage rate of 6.5%. Although the agreement allows us to prepay the loan and exit the agreement early, we have no intention of doing so. As a result, we will have non-cash adjustments through earnings each reporting period. Over the term of the mortgage, however, the net impact of these mark-to-market adjustments on earnings will be zero.

In determining the quarterly provision for income taxes, we calculated income tax expense based on actual quarterly results in the first quarters of fiscal years ~~2020~~2021 and ~~2019,~~2020, respectively. These results were adjusted for discrete items recorded during the period. Actual quarterly results were used in fiscal ~~2020~~2021 and ~~2019~~2020 since they provided a more reliable estimate of quarterly tax expense.

We recorded income tax expense of ~~$0.7~~$1.0 million and ~~$1.2~~$0.7 million for the first three months of fiscal ~~2020~~2021 and ~~2019,~~2020, respectively. Our effective tax rate was ~~(28%)~~170% in the first quarter of fiscal 2021 compared to ~~46%~~(28%) for the same period in the prior year. The change in the effective tax rate is primarily due to recording a ~~taxable loss for~~pre-tax profit of $0.6 million in the first ~~three months~~quarter of fiscal ~~2020~~2021 compared to ~~the taxable profits~~a pre-tax loss for the same period of fiscal ~~2019 in addition to the change in jurisdictional mix.~~2020.

Regulation S-K Item 10(e), “Use of Non-GAAP Financial Measures in Commission Filings,” defines and prescribes the conditions for use of non-GAAP financial information. Our measures of non-GAAP adjusted EBITDA, non-GAAP adjusted EBITDA margins and non-GAAP pre-tax income ~~and non-GAAP income tax expense on non-GAAP earnings~~ each meet the definition of a non-GAAP financial measure. We define the non-GAAP measures as follows:

QAD’s management uses non-GAAP measures internally to evaluate the business and believes that presenting non-GAAP measures provides useful information to investors regarding the underlying business trends and performance of our ongoing operations as well as useful metrics for monitoring our performance and evaluating it against industry peers. The non-GAAP financial measures presented should be used in addition to, and in conjunction with, results presented in accordance with GAAP, and should not be relied upon to the exclusion of GAAP financial measures. Management strongly encourages investors to review our consolidated financial statements in their entirety and to not rely on any single financial measure in evaluating the company.

Stock-based compensation expense: We have excluded the effect of stock-based compensation expense from our non-GAAP adjusted EBITDA and non-GAAP pre-tax income calculations. Although stock-based compensation expense is calculated in accordance with current GAAP and constitutes an ongoing and recurring expense, such expense is excluded from non-GAAP results because it is not an expense which generally requires cash settlement by QAD, and therefore is not used by us to assess the profitability of our operations. We also believe the exclusion of stock-based compensation expense provides a more useful comparison of our operating results to the operating results of our peers.

Amortization of purchased intangible assets: We amortize purchased intangible assets in connection with our acquisitions. We have excluded the effect of amortization of purchased intangible assets, which include purchased technology, customer relationships, trade names and other intangible assets, from our non-GAAP pre-tax income calculation, because doing so makes internal comparisons to our historical operating results more consistent. In addition, we believe excluding amortization of purchased intangible assets provides a more useful comparison of our operating results to the operating results of our peers.

Change in fair value of the interest rate swap: We entered into an interest rate swap to mitigate our exposure to the variability of one-month LIBOR for our floating rate debt related to the mortgage of our headquarters. We have excluded the gain/loss adjustments to record the interest rate swap at fair value from our non-GAAP adjusted EBITDA and non-GAAP pre-tax income calculations. We believe that these fluctuations are not indicative of our operational costs or meaningful in evaluating comparative period results because we currently have no intention of exiting the debt agreement early; and therefore over the life of the debt the sum of the fair value adjustments will be zero.

~~Non-GAAP income tax on non-GAAP earnings~~: We disclose non-GAAP income tax on non-GAAP earnings in order to provide a reader with the ability to calculate non-GAAP earnings per share. Our estimate of non-GAAP income tax expense excludes the tax effect of stock-based compensation and other discrete items. We believe it is appropriate to exclude discrete items from the non-GAAP income tax expense on non-GAAP earnings calculation because non-GAAP pre-tax income excludes the effect of stock-based compensation; and discrete items are unpredictable and generally are not recognized until incurred.

The following table sets forth the reconciliation of the non-GAAP financial measures of adjusted EBITDA, adjusted EBITDA margins and non-GAAP pre-tax income to the most comparable GAAP measures for the three months ended April 30, ~~2019~~2020 and ~~2018:~~2019:

Our primary source of cash is from the sale of subscription, licenses, maintenance and professional services to our customers. Our primary use of cash is payment of our operating expenses which mainly consist of employee-related expenses, such as compensation and benefits, as well as general operating expenses for facilities, third-party hosting providers, third party contractors and other overhead costs. In addition to operating expenses, we may also use cash for capital expenditures; payment of dividends, payment of our mortgage, withholding taxes on settlement of stock-based compensation and stock repurchases; and to invest in our growth initiatives, which may include acquisitions of products, technologies and businesses.

At April 30, ~~2019,~~2020, our principal sources of liquidity were cash and equivalents totaling ~~$151.0 million, short-term investments of $1.2~~$140.2 million and net accounts receivable of ~~$49.0~~$46.6 million. Our cash and equivalents consisted of current bank accounts, registered money market funds and time delineated deposits. Approximately ~~87%~~86% of our cash and equivalents were held in U.S. dollar denominated accounts as of April 30, ~~2019.~~2020.

Our primary commercial banking relationship is with Bank of America and its global affiliates. Our largest cash concentrations are in the United States and Ireland. The percentage of cash and equivalents held outside of the United States was ~~68%~~65% and ~~74%~~69% as of April 30, ~~2019~~2020 and January 31, ~~2019,~~2020, respectively. The majority of our cash and equivalents are held in investment accounts which are predominantly placed in money market mutual funds, ~~and in~~ U.S. Treasury and government securities funds. The remaining cash and equivalents ~~and short-term investments~~ are held in deposit accounts and certificates of deposit.

We are a U.S.-based multinational company subject to tax in multiple U.S. and foreign tax jurisdictions. In addition to providing for U.S. income taxes on earnings from the United States, we provide for U.S. income taxes on the earnings of foreign subsidiaries unless the subsidiaries’ earnings are considered permanently reinvested outside the United States.

As of the balance sheet date, we intend to permanently reinvest the earnings of our foreign subsidiaries. Should we decide to repatriate these earnings in the future, we would not expect to incur significant additional taxes; however, foreign withholding taxes, currency translation, state taxes and currency control laws must always be considered.

On March 27, 2020, in response to the COVID-19 global pandemic, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law. The CARES Act provides additional economic stimulus to address the impact of the COVID-19 pandemic. We do not expect there to be any significant benefit to our income tax provision as a result of the CARES Act, and we continue to closely monitor the impact of the COVID-19 pandemic, as well as any effects that may result from the CARES Act or future legislation.

The following table summarizes our cash flows for the three months ended April 30, ~~2019~~2020 and ~~2018:~~2019:

Typical factors affecting our cash provided by operating activities include our level of revenue and earnings for the period; the timing and amount of employee-related compensation payments, vendor payments and tax payments; and the timing and amount of billings and cash collections from our customers, which is our largest source of operating cash flow. Net cash flows provided by operating activities were ~~$14.2~~$10.9 million and ~~$3.8~~$14.2 million for the first three months of fiscal ~~2020~~2021 and ~~2019,~~2020, respectively. The ~~increase~~decrease in cash flows from operating activities was due primarily to the negative cash flow effect of changes in accounts payable and other liabilities of $(7.0) million and deferred revenue of $(4.0) million, partially offset by positive cash flow effect of changes in ~~accounts receivable~~prepaid expenses and other assets of ~~$6.5~~$3.1 million and ~~other liabilities~~smaller net loss of $2.8 million. While our revenue has declined due to the global pandemic, we have implemented cost control initiatives such as reduced travel and ~~accounts payable of $6.6 million, partially offset by lower net income of $4.6 million.~~discretionary spending. This has lowered expenses and preserved cash.

Net cash used in investing activities included capital expenditures of $1.0 million ~~and $1.1 million~~ for each of the first three months of fiscal ~~2020~~2021 and ~~2019, respectively.~~2020. We continue to monitor our capital spending and do not believe we are delaying critical capital expenditures required to run our business.

Net cash used in financing activities consisted primarily of payments of withholding taxes on settlement of stock-based compensation and payment of dividends. In the first three months of fiscal ~~2020~~2021 and ~~2019,~~2020, we paid withholding taxes of ~~$0.2~~$0.1 million and ~~$4.1~~$0.2 million, respectively, on vested restricted stock units and exercised stock appreciation rights. In the first three months of fiscal 2021, we made dividend payments of $1.4 million, compared to no dividend payment in the same period of fiscal 2020. A dividend was declared in the first quarter of last year and was paid at the beginning of the second quarter. On a regular basis the Board of Directors evaluates our ability to continue to pay dividends and the structure of potential future dividend payments.

We have historically calculated accounts receivable days’ sales outstanding ~~(“DSO”)~~(DSO), using the countback, or last-in first-out, method. This method calculates the number of days of billed revenue represented by the accounts receivable balance as of period end. When reviewing the performance of our entities, DSO under the countback method is used by management. It is management’s belief that the countback method best reflects the relative health of our accounts receivable as of a given quarter-end or year-end because of the cyclical nature of our billings. Our billing cycle includes high annual maintenance renewal billings at year-end that will not be recognized as earned revenue until future periods.

DSO under the countback method was 5556 days and 5655 days as of April 30, ~~2019~~2020 and ~~2018,~~2019, respectively. DSO using the average method, which is calculated utilizing the accounts receivable balance and earned revenue for the most recent quarter, was 57 days ~~and 59 days~~ at both April 30, ~~2019~~2020 and ~~2018, respectively.~~2019.

Some of our customers who have been negatively impacted by the COVID-19 pandemic have requested and may continue to request changes to payment terms. Some may also be unable to pay their receivables as they become due. We adopted ASU 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments on February 1, 2020,which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost, which includes our accounts receivables and contract assets. Our expected loss allowance methodology for accounts receivable is developed using historical collection experience, consideration of current and anticipated future economic conditions and other relevant data. For the first quarter of fiscal 2021, our expected loss allowance included consideration of the current and expected future economic and market conditions surrounding the COVID-19 pandemic. We recorded an increase of $0.5 million in estimated credit losses related to the impact of COVID-19 on our customers. The aging of our accounts receivable remained consistent when compared with the same period last year. We believe our reserve methodology is adequate, our reserves are properly stated as of April 30, ~~2019~~2020 and the quality of our receivables remains good.

There have been no material changes in our contractual obligations or commercial commitments outside the ordinary course of business. Cash requirements for items other than normal operating expenses are anticipated for capital expenditures, dividend payments and other equity transactions. We may require cash for acquisitions of new businesses, software products or technologies complementary to our business.

We are continuing to monitor the impact of COVID-19 on our operating results and liquidity and believe the global pandemic will negatively impact operating results and liquidity throughout fiscal 2021. We have implemented cost savings measures in the areas of travel, personnel expense and discretionary spending. We will monitor our costs and if needed, we will reduce costs further throughout fiscal 2021. Because we have $140.2 million of cash and our only debt is the mortgage of our Corporate headquarters of $12.7 million, we believe we are in a solid position to withstand the negative impacts to our operating income and liquidity in fiscal 2021. We believe that our cash on hand and net cash provided by operating activities will provide us with sufficient resources to meet our current and long-term working capital requirements, debt service, dividend payments and other cash needs for at least the next twelve months.

Our revenue, earnings, cash flows, receivables, and payables are subject to fluctuations due to changes in foreign currency exchange rates. See Part I, Item 3, “Quantitative and Qualitative Disclosures about Market Risk” for further discussion.

A summary of future obligations under our various contractual obligations and commitments as of January 31, ~~2019~~2020 was disclosed in our Annual Report on Form 10-K for the year ended January 31, ~~2019.~~2020. During the quarter ended April 30, ~~2019~~2020 there have been no material changes in our contractual obligations or commercial commitments outside the ordinary course of business.

Effective May 30, 2012, QAD Ortega Hill, LLC, ~~our wholly owned limited liability company,~~a consolidated entity of QAD Inc., entered into a variable rate credit agreement (the ~~“2012 Mortgage”)~~2012 Mortgage) with Mechanics Bank (formerly Rabobank, N.A.), to refinance a pre-existing mortgage. The 2012 Mortgage has an original principal balance of $16.1 million and bears interest at the one month LIBOR rate plus 2.25%. One month LIBOR was ~~2.48%~~0.70% at April 30, ~~2019.~~2020. The 2012 Mortgage matures in June 2022 and is secured by our headquarters located in Santa Barbara, California. In conjunction with the 2012 Mortgage, QAD Ortega Hill, LLC entered into an interest rate swap with ~~Rabobank, N.A.~~Mechanics Bank. The swap agreement has an initial notional amount of $16.1 million and a schedule matching that of the underlying loan that synthetically fixes the interest rate on the debt at 4.31% for the entire term of the 2012 Mortgage. The terms of the 2012 Mortgage provide for QAD Ortega Hill, LLC to make net monthly payments of $88,100 consisting of principal and interest and one final payment of $11.7 million. The unpaid balance as of April 30, ~~2019~~2020 was ~~$13.2~~$12.7 million.

Foreign Exchange Rates. We have operations in foreign locations around the world and we are exposed to risk resulting from fluctuations in foreign currency exchange rates. We have experienced significant foreign currency fluctuations during fiscal ~~2019~~2020 and the first three months of fiscal ~~2020~~2021 due primarily to the volatility of the Mexican peso and euro in relation to the U.S. dollar. ~~The~~However, while strengthening of the U.S. dollar compared to foreign currency exchange rates generally has the effect of reducing revenues it also has the effect of reducing expenses denominated in currencies ~~for which we currently have~~other than the ~~most significant exposure are the euro and Mexican peso. Foreign~~U.S. dollar. These foreign currency exchange rate movements could create a foreign currency gain or loss that could be realized or unrealized for us. Unfavorable movements in foreign currency exchange rates between the U.S. dollar and other foreign currencies may have an adverse impact on our operations. We did not have any foreign currency forward or option contracts or other foreign currency denominated derivatives or other financial instruments open as of April 30, ~~2019.~~2020.

We face two risks related to foreign currency exchange rates—translation risk and transaction risk. Translation risk relates to amounts invested in our foreign operations that are translated into U.S. dollars using period-end exchange rates. The resulting translation adjustments are recorded as a component of accumulated other comprehensive loss in the Condensed Consolidated Balance Sheets. Revenues and expenses in foreign currencies translate into higher or lower revenues and expenses in U.S. dollars as the U.S. dollar weakens or strengthens against other currencies. Furthermore, we have exposure to foreign exchange fluctuations arising from the remeasurement of non-functional currency assets, liabilities and intercompany balances into U.S. dollars for financial reporting purposes. Transaction risk is related to our international subsidiaries holding non-local currency net monetary accounts subject to revaluation into their local currency, which results in realized or unrealized foreign currency gains or losses.

For the three months ended April 30, 2020 and 2019, approximately 49% and ~~2018, approximately~~ 50% ~~and 54%~~, respectively, of our revenue was generated in foreign currencies. We also incurred a significant portion of our expenses in currencies other than the U.S. dollar, approximately ~~40%~~35% and ~~41%~~40% for the three months ended April 30, ~~2019~~2020 and ~~2018,~~2019, respectively. Based on a hypothetical 10% strengthening of the U.S. dollar against all foreign currencies, our revenue would be adversely affected by approximately 5%4% partially offset by a positive effect on our expenses of approximately 4%3%, and our operating income would be adversely affected by approximately ~~18%~~94%.

For ~~each of~~ the three months ended April 30, ~~2019~~2020 and ~~2018,~~2019, foreign currency transaction and remeasurement gains totaled $1.5 million and $0.3 million, respectively, and are included in “Other (income) expense, net” in our Condensed Consolidated Statements of Operations and Comprehensive ~~(Loss) Income.~~Loss. We performed a sensitivity analysis on the net U.S. dollar and euro-based monetary accounts subject to revaluation that are held by our international subsidiaries and on the non-functional currency assets, liabilities and intercompany balances that are remeasured into U.S. dollars. A hypothetical 10% adverse movement in all foreign currency exchange rates would result in foreign currency transaction and remeasurement losses of approximately ~~$2.9~~$4.1 million.

These estimates assume adverse shifts in all foreign currency exchange rates against the U.S. dollar, which do not always move in the same direction or in the same degrees. Actual results may differ materially from the hypothetical analysis.

Interest Rates. We invest our surplus cash in a variety of financial instruments, consisting principally of short-term marketable securities with maturities of less than 90 days at the date of purchase. Our investment securities are held for purposes other than trading. Cash balances held by subsidiaries are invested primarily in registered money market funds with local operating banks. Based on an interest rate sensitivity analysis of our cash and equivalents we estimate that a 10% adverse change in interest rates from the ~~2019~~2020 fiscal year-end rates would not have a material adverse effect on our cash flows or financial condition for the next fiscal year.

Our long-term debt is comprised of a loan agreement, secured by real property, which bears interest at the one month LIBOR rate plus 2.25%. In conjunction with the loan agreement, we entered into an interest rate swap. The swap agreement has an initial notional amount and schedule matching that of the underlying loan that synthetically fixes the interest rate on the debt at 4.31%.

Our interest rate swap is accounted for using mark-to-market accounting. Accordingly, changes in the fair value of the swap each reporting period are adjusted through earnings, subjecting us to non-cash volatility in our results of operations. We prepared a sensitivity analysis using a modeling technique that measures the change in the fair values arising from a hypothetical 10% adverse movement in levels of interest rates across the entire yield curve, with all other variables held constant. Based upon the results of this analysis a 10% adverse change in interest rates from the April 30, ~~2019~~2020 rates would cause less than a $0.1 million reduction in our results of operations. We believe it is prudent to hedge the expected volatility of the variable rate mortgage on our corporate headquarters. The swap fixes the interest rate on our mortgage to 4.31% over the entire term of the ~~mortgage and effectively lowers our interest rate from the previous mortgage rate of 6.5%.~~mortgage. Although the agreement allows us to prepay the loan and exit the agreement early, we have no intention of doing so. As a result, we will have non-cash adjustments through earnings each reporting period. However, over the term of the mortgage, the net impact of these mark-to-market adjustments on earnings will be zero.

Evaluation of disclosure controls and procedures. Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the effectiveness of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Securities Exchange Act of 1934, as amended. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures are designed to, and are effective to, provide assurance at a reasonable level that the information required to be disclosed by us in this Quarterly Report on Form 10-Q was recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures.

Changes in internal control over financial reporting. ~~Effective February 1, 2019, we adopted ASU 2016-02~~ ~~Leases~~ (Topic 842), and all related amendments, which resulted in the modification of certain processes and internal controls related to leases. These included the development of new policies and training, ongoing contract review requirements, and gathering of information provided for disclosures. There were no ~~other~~ changes in ~~the Company’s~~our internal control over financial reporting ~~that occurred~~ during ~~the Company’s~~our most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, the ~~Company’s~~our internal control over financial reporting.

Inherent limitations of internal controls. QAD’s management does not expect that its disclosure controls and procedures or its internal control over financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within QAD have been detected. The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; over time, controls may become inadequate because of changes in conditions, or the degree of compliance with policies or procedures may deteriorate.

The Company is not party to any material legal proceedings. From time to time, QAD is party, either as plaintiff or defendant, to various legal proceedings and claims which arise in the ordinary course of business. While the outcome of these claims cannot be predicted with certainty, management does not believe that the outcome of any of these legal matters will have a material adverse effect on the Company’s consolidated financial position, results of operations or liquidity.

There have been no material changes to the risk factors reported in Item 1A within the Company’s Annual Report on Form 10-K for the year ended January 31, ~~2019.~~2020.

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

	Three Months Ended April 30,				Three Months Ended April 30,
	2019		2018		2020		2019
	(in thousands)				(in thousands)
Automotive	$	29,072	$	37,062	$	24,137	$	29,072
Consumer products and food and beverage		11,978		13,790		11,814		11,978
High technology and industrial products		25,548		24,995		26,824		25,548
Life sciences and other		11,437		10,343		11,372		11,437
Total revenue	$	78,035	$	86,190	$	74,147	$	78,035

	April 30, 2019		January 31, 2019		April 30, 2020		January 31, 2020
	(In thousands)				(in thousands)
Contract assets, short-term (in Other current assets, net)	$	2,370	$	2,058
Contract assets, short-term (in Prepaid expenses and other current assets, net)					$	1,952	$	1,595
Contract assets, long-term (in Other assets, net)		345		-		164		214
Total contract assets	$	2,715	$	2,058	$	2,116	$	1,809
Deferred revenue, short-term	$	104,471	$	115,253	$	102,302	$	118,413
Deferred revenue, long-term (in Other liabilities)		1,713		1,465		2,846		2,811
Total deferred revenue	$	106,184	$	116,718	$	105,148	$	121,224

	April 30, 2019		January 31, 2019		April 30, 2020		January 31, 2020
	(in thousands)				(in thousands)
Deferred maintenance	$	68,416	$	77,037	$	58,416	$	69,650
Deferred subscription		33,227		34,020		41,266		45,702
Deferred professional services		2,020		2,146		2,483		2,705
Deferred license		45		1,713
Deferred other revenue		763		337
Deferred license and other revenue						137		356
Deferred revenues, current		104,471		115,253		102,302		118,413
Deferred revenues, non-current (in Other liabilities)		1,713		1,465		2,846		2,811
Total deferred revenues	$	106,184	$	116,718	$	105,148	$	121,224

	RSUs			Weighted Average Grant Date Fair Value		RSUs (in thousands)			Weighted Average Grant Date Fair Value
	(in thousands)
Outstanding at January 31, 2019		663		$	36.64
Restricted stock at January 31, 2020							627		$	39.86
Granted		1			41.49		11			39.92
Released ⁽¹⁾		(11	)		26.31		(6	)		28.17
Forfeited		(16	)		36.79		(5	)		38.92
Outstanding at April 30, 2019		637		$	36.83
Restricted stock at April 30, 2020							627		$	39.98

	PSUs (in thousands)		Weighted Average Grant Date Fair Value
Performance stock units at January 31, 2020		90	$	39.82
Granted		-		-
Released		-		-
Forfeited		-		-
Performance stock units at April 30, 2020		90	$	39.82

Fiscal Years	(in thousands)
2020 remaining	$	627
2021		660
2022		317
2023		47
Thereafter		13
	$	1,664

Fiscal Years	(in thousands)
2021 remaining	$	773
2022		734
2023		370
2024		35
Thereafter		-
	$	1,912

	April 30, 2019

Assets
Operating lease assets, net	$	15,149

Liabilities
Current
Operating	$	4,633
Noncurrent
Operating		11,210
Total lease liabilities	$	15,843

	Three Months Ended
	April 30, 2019

Operating lease cost	$	1,456
Variable lease cost		372
Short-term lease cost		74
Net lease cost	$	1,902

	Three Months Ended
	April 30, 2019

Cash flows related to lease liabilities
Operating cash flows related to operating leases	$	(1,584	) )

Non-cash items
Leased assets obtained in exchange for new operating lease liabilities	$	3,425

	Operating
	Leases

Within 1 year	$	5.6
2 years		4.4
3 years		2.6
4 years		1.8
5 years		1.5
Thereafter		2.5
Total lease payments	$	18.4
Less: Imputed interest		(2.4	)
Present value of lease liabilities	$	16.0

	Foreign Currency Translation Adjustments			Foreign Currency Translation Adjustments
	(in thousands)			(in thousands)
Balance as of January 31, 2019	$	(7,661	)
Balance as of January 31, 2020				$	(8,345	)
Other comprehensive loss before reclassifications		(263	)		(2,655	)
Amounts reclassified from accumulated other comprehensive loss		—			-
Net current period other comprehensive loss		(263	)		(2,655	)
Balance as of April 30, 2019	$	(7,924	)
Balance as of April 30, 2020				$	(11,000	)

	SARs (in thousands)			Weighted Average Exercise Price per Share		Weighted Average Remaining Contractual Term (years)		Aggregate Intrinsic Value (in thousands)		SARs (in thousands)			Weighted Average Exercise Price per Share		Weighted Average Remaining Contractual Term (years)		Aggregate Intrinsic Value (in thousands)
Outstanding at January 31, 2019		2,533		$	20.81
Outstanding at January 31, 2020											1,349		$	24.86
Granted		—			—						-			-
Exercised		(5	)		10.78						(1	)		12.14
Expired		—			—						-			-
Forfeited		—			—						-			-
Outstanding at April 30, 2019		2,528		$	20.83		3.3	$	63,211
Vested and exercisable at April 30, 2019		2,053	(1)	$	17.06		2.6	$	57,650
Outstanding at April 30, 2020											1,348		$	24.87		3.1	$	23,883
Vested and exercisable at April 30, 2020											1,063		$	20.71		2.5	$	21,833

	Three Months Ended			Three Months Ended			Change in			Change due			Total Change as Reported
(in thousands)	April 30, 2019			April 30, 2018			Constant Currency			to Currency Fluctuations			$			%
Revenue
Subscription fees	$	25,306		$	21,511		$	4,379		$	(584	)	$	3,795			18	%
Percentage of total revenue		32	%		25	%
License fees		4,466			6,266			(1,513	)		(287	)		(1,800	)		-29	%
Percentage of total revenue		6	%		7	%
Maintenance and other		29,899			31,483			(426	)		(1,158	)		(1,584	)		-5	%
Percentage of total revenue		38	%		37	%
Professional services		18,364			26,930			(7,315	)		(1,251	)		(8,566	)		-32	%
Percentage of total revenue		24	%		31	%
Total revenue	$	78,035		$	86,190		$	(4,875	)	$	(3,280	)	$	(8,155	)		-9	%

	Three Months Ended April 30,						Three Months Ended April 30,
	2019			2018			2020			2019
Automotive		37	%		43	%		33	%		37	%
Consumer products and food and beverage		15	%		16	%		16	%		15	%
High technology and industrial products		33	%		29	%		36	%		33	%
Life sciences and other		15	%		12	%		15	%		15	%
Total revenue		100	%		100	%		100	%		100	%

	Three Months Ended April 30, 2019			Three Months Ended April 30, 2018			Change in Constant Currency			Change due to Currency Fluctuations		Total Change as Reported $			%
(in thousands)
Cost of revenue
Cost of subscription	$	9,417		$	8,228		$	(1,261	)	$	72	$	(1,189	)		-14	%
Cost of license		591			664			72			1		73			11	%
Cost of maintenance and other		7,603			7,865			55			207		262			3	%
Cost of professional services		19,323			24,310			3,969			1,018		4,987			21	%
Total cost of revenue	$	36,934		$	41,067		$	2,835		$	1,298	$	4,133			10	%
Percentage of revenue		47	%		48	%

	Three Months Ended			Increase (Decrease) Compared to Prior Period						Three Months Ended
	April 30, 2019			$			%			April 30, 2018
(in thousands)
Other (income) expense
Interest income	$	(724	)	$	(200	)		-38	%	$	(524	)
Interest expense		153			(4	)		-3	%		157
Other (income) expense, net		(172	)		232			57	%		(404	)
Total other (income), net	$	(743	)	$	28			4	%	$	(771	)
Percentage of revenue		-1	%								-1	%

Exhibits

31.1	Certification by the Chief Executive Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2	Certification by the Chief Financial Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32.1	Certification by the Chief Executive Officer and the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101.INS	XBRL Instance Document

101.SCH	XBRL Taxonomy Extension Schema Document

101.CAL	XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF	XBRL Taxonomy Extension Definition Linkbase Document

101.LAB	XBRL Taxonomy Extension Label Linkbase Document

101.PRE	XBRL Taxonomy Extension Presentation Linkbase Document

Date: June ~~7, 2019~~5, 2020	By:	/s/ DANIEL LENDER
		Daniel Lender
		Executive Vice President, Chief Financial Officer
		(Chief Financial Officer)

	By:	/s/ KARA BELLAMY
		Kara Bellamy
		Senior Vice President, Corporate Controller
		(Chief Accounting Officer)