Condensed Consolidated Statements of ~~Income~~Operations and Comprehensive Income (Loss)

The accompanying unaudited condensed consolidated financial statements have been prepared by 1-800-FLOWERS.COM, Inc. and Subsidiaries (the “Company”) in accordance with U.S. generally accepted accounting principles (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and notes required by GAAP for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring adjustments) considered necessary for a fair presentation have been included. Operating results for the three and ~~six~~nine month periods ended ~~December 27, 2020~~March 28, 2021 are not necessarily indicative of the results that may be expected for the fiscal year ending June 27, 2021. These financial statements should be read in conjunction with our Annual Report on Form 10-K for the fiscal year ended June 28, 2020, which provides a more complete understanding of our accounting policies, financial position, operating results and other matters.

The Company’s quarterly results may experience seasonal fluctuations. Due to the seasonal nature of the Company’s business, and its continued expansion into non-floral products, the Thanksgiving through Christmas holiday season, which falls within the Company’s second fiscal quarter, historically generated nearly 50% of the Company’s annual revenues, and all of its earnings. However, with the onset of the pandemic of the novel strain of coronavirus (“COVID-19”), ~~the Company experienced a significant increase in its revenues and earnings during its~~ ~~fourth~~ ~~quarter of fiscal~~ ~~2020.~~ ~~These trends have continued through the~~ ~~first~~~~four~~ ~~weeks of its fiscal~~ ~~2021~~~~third~~ ~~quarter. Our~~our customers have increasingly turned to our brands and our expanded product offerings to help them connect and express themselves, ~~during the recent COVID-~~19 ~~pandemic~~ and our “everyday” gifting product line has seen increased volume. While the continuing impacts of COVID-19 are difficult to predict, the Company expects that its fiscal second quarter will continue to be its largest in terms of revenues and earnings, although ~~increases~~the aforementioned increase in the Company’s “everyday” business ~~have~~has and ~~are~~is expected to continue to lessen the seasonality of our business. Due to the number of major floral gifting occasions, including Mother's Day, Valentine’s Day, Easter and Administrative Professionals Week, revenues also rise during the Company’s fiscal third and fourth quarters in comparison to its fiscal first quarter.

The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates.

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (“CARES”) Act was signed into law. The CARES Act provides a substantial stimulus and assistance package intended to address the impact of COVID-19, including tax relief and government loans, grants and investments. The CARES Act did not have a material impact on the Company’s consolidated financial statements during the three and ~~six~~nine months ended ~~December 27, 2020.~~March 28, 2021.

The Company is closely monitoring the impact of COVID-19 on its business, including how it will affect its customers, workforce, suppliers, vendors, franchisees, florists, and production and distribution channels, as well as its financial statements. The extent to which COVID-19 impacts the Company’s business and financial results will depend on numerous evolving factors, including, but not limited to: the magnitude and duration of COVID-19, the extent to which it will impact macroeconomic conditions, including interest rates, employment rates and consumer confidence, the speed of the anticipated recovery, and governmental, business and individual consumer reactions to the pandemic. The Company assessed certain accounting matters that generally require consideration of forecasted financial information in context with the information reasonably available to the Company and the unknown future impacts of COVID-19 as of ~~December 27, 2020~~March 28, 2021 and through the date of this report. The accounting matters assessed included, but were not limited to, the Company’s allowance for doubtful accounts and credit losses, inventory and related reserves and the carrying value of goodwill and other long-lived assets. While there was not a material impact to the Company’s consolidated financial statements as of and for the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, the Company’s future assessment of these factors and the evolving factors described above, could result in material impacts to the Company’s consolidated financial statements in future reporting periods.

Net revenue is measured based on the amount of consideration that we expect to receive, reduced by discounts and estimates for credits and returns (calculated based upon previous experience and management’s evaluation). Service and outbound shipping charged to customers are recognized at the time the related merchandise revenues are recognized and are included in net revenues. Inbound and outbound shipping and delivery costs are included in cost of revenues. Net revenues exclude sales and other similar taxes collected from customers.

Deferred revenues are recorded when the Company has received consideration (i.e. advance payment) before satisfying its performance obligations. As such, customer orders are recorded as deferred revenue prior to shipment or rendering of product or services. Deferred revenues primarily relate to e-commerce orders placed, but not shipped, prior to the end of the fiscal period, as well as for monthly subscription programs, including our Fruit of the Month Club and Celebrations Passport program.

Our total deferred revenue as of June 28, 2020 was $25.9 million (included in “Accrued expenses” on our consolidated balance sheets), of which, $8.7 million and $23.7 million was recognized as revenue during the three and ~~six~~nine months ended ~~December 27, 2020.~~March 28, 2021. The deferred revenue balance as of ~~December 27, 2020~~March 28, 2021 was ~~$61.8~~$50.4 million.

Financial Instruments – Measurement of Credit Losses. In June 2016, the FASB issued ASU No. 2016-13, “Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” ASU 2016-13 introduces a new forward-looking “expected loss” approach, to estimate credit losses on most financial assets and certain other instruments, including trade receivables. The estimate of expected credit losses will require entities to incorporate considerations of historical information, current information and reasonable and supportable forecasts. This ASU also expands the disclosure requirements to enable users of financial statements to understand the entity’s assumptions, models and methods for estimating expected credit losses. We adopted ASU 2016-13 for the Company’s fiscal 2021 (quarter ending September 27, 2020), using the modified-retrospective approach. There was no material impact of adopting this guidance on our consolidated financial statements.

Goodwill – Impairment Test. In January 2017, the FASB issued ASU No. 2017-04, "Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment," which eliminates step two from the goodwill impairment test. Under ASU 2017-04, an entity should recognize an impairment charge for the amount by which the carrying amount of a reporting unit exceeds its fair value up to the amount of goodwill allocated to that reporting unit. We adopted this guidance for the Company’s fiscal 2021 (quarter ending September 27, 2020), on a prospective basis. There was no material impact of adopting this guidance on our consolidated financial statements.

The following table sets forth the computation of basic and diluted net income (loss) per common share:

The Company has a Long Term Incentive and Share Award Plan, which is more fully described in Note 12 and Note 13 to the consolidated financial statements included in the ~~Company’s~~Company’s Annual Report on Form 10-K for the fiscal year ended June 28, 2020, that provides for the grant to eligible employees, consultants and directors of stock options, restricted shares, and other stock-based awards.

The amounts of stock-based compensation expense recognized in the periods presented are as follows:

Stock-based compensation is recorded within the following line items of operating expenses:

Stock based compensation expense has not been allocated between business segments, but is reflected as part of Corporate overhead (see Note 12 - Business Segments).

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Stock Options

The following table summarizes stock option activity during the ~~six~~nine months ended ~~December 27, 2020:~~March 28, 2021:

Options

Weighted Average
Exercise Price

Weighted Average Remaining Contractual Term

Aggregate Intrinsic Value

Options

Weighted Average
Exercise Price

Weighted Average Remaining Contractual Term

Aggregate Intrinsic Value

(in years)

(in thousands)

(in years)

(in thousands)

Outstanding at June 28, 2020
1,230,000 $ 2.77 1,230,000 $ 2.77
Granted
0 $ 0 0 $ 0
Exercised
(429,200 ) $ 2.41 (679,100
)
$ 2.47
Forfeited

Outstanding at December 27, 2020
800,800 $ 2.97 1.0 $ 18,475
Outstanding at March 28, 2021
550,900 $ 3.12 0.8 $ 12,702

Exercisable at December 27, 2020
785,800 $ 2.63 0.9 $ 18,396
Exercisable at March 28, 2021
535,900 $ 2.63 0.6 $ 12,620

As of ~~December 27, 2020,~~March 28, 2021, the total future compensation cost related to non-vested options, not yet recognized in the statement of income, was $0.1 million and the weighted average period over which these awards are expected to be recognized was ~~3.9~~3.6 years.

Restricted Stock

The Company grants shares of Common Stock to its employees that are subject to restrictions on transfer and risk of forfeiture until fulfillment of applicable service and performance conditions and, in certain cases, holding periods (Restricted Stock). The following table summarizes the activity of non-vested restricted stock awards during the ~~six~~nine months ended ~~December 27, 2020:~~March 28, 2021:

Shares

Weighted Average Grant Date Fair Value

Shares

Weighted Average Grant Date Fair Value

Non-vested at June 28, 2020
1,608,468 $ 12.01 1,608,468 $ 12.01
Granted
701,311 $ 21.83 634,610 $ 22.10
Vested
(643,590 ) $ 11.05 (679,925
)
$ 11.06
Forfeited
(29,949 ) $ 19.80 (30,129
)
$ 19.80
Non-vested at December 27, 2020
1,636,240 $ 16.46
Non-vested at March 28, 2021
1,533,024 $ 16.46

The fair value of non-vested shares is determined based on the closing stock price on the grant date. As of ~~December 27, 2020,~~March 28, 2021, there was ~~$19.4~~$15.2 million of total unrecognized compensation cost related to non-vested, restricted, stock-based compensation to be recognized over the weighted-average remaining period of ~~1.9~~1.5 years.

Note 4 – ~~Acquisition~~ Acquisitions

Acquisition of PersonalizationMall

On February 14, 2020, 1-800-Flowers.com, Inc., 800-Flowers, Inc., a wholly-owned subsidiary of 1-800-Flowers.com, Inc. (the “Purchaser”), PersonalizationMall.com, LLC ("PersonalizationMall"), and Bed Bath & Beyond Inc. (“Seller”), entered into an Equity Purchase Agreement (the “Purchase Agreement”) pursuant to which Seller agreed to sell to the Purchaser, and the Purchaser agreed to purchase from Seller, all of the issued and outstanding membership interests of PersonalizationMall for $252.0 million in cash (subject to certain working capital and other adjustments). On July 20, 2020, Purchaser, PersonalizationMall, and Seller entered into an amendment (the “Amendment”) to the Purchase Agreement to, among other things, amend the purchase price to $245.0 million (subject to certain working capital and other adjustments). On August 3, 2020, the Company completed its acquisition of PersonalizationMall, including its newly renovated, leased 360,000 square foot, state-of-the-art production and distribution facility, as well as customer database, tradenames and website. After working capital and related adjustments, total consideration paid was approximately $250.9 million.

The total purchase price was allocated to the identifiable assets acquired and liabilities assumed based on our preliminary estimates of their fair values on the acquisition date. The fair values assigned to PersonalizationMall’s tangible and intangible assets and liabilities assumed are considered preliminary and are based on the information that was available as of the date of the acquisition. The Company is in the process of finalizing its allocation and this may result in potential adjustments to the carrying value of the respective recorded assets and liabilities, establishment of certain additional intangible assets, revisions of useful lives of intangible assets, establishment of potential acquisition contingencies, and the determination of any residual amount that will be allocated to goodwill. As additional information becomes available, the preliminary purchase price allocation may be revised during the remainder of the measurement period, which will not exceed 12 months from the acquisition date. Any such revisions or changes may be material.

The following table summarizes the preliminary allocation of the purchase price to the estimated fair values of assets acquired and liabilities assumed:

PersonalizationMall’s Preliminary Purchase Price Allocation

(in thousands)

Assets Acquired:

Inventories
$ 16,998
Other assets
5,216
Property, plant and equipment
30,792
Operating lease right-of-use assets
21,438
Goodwill
133,337
Other intangibles
76,000
Total assets acquired
$ 283,781

Liabilities assumed:

Accounts payable and accrued expenses
$ 11,400
Operating lease liabilities
21,438
Total liabilities assumed
32,838

Net assets acquired
$ 250,943

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The determination of the fair values of the acquired assets and assumed liabilities (and the related determination of estimated lives of depreciable tangible and identifiable intangible assets) requires significant judgment. The estimates and assumptions include the projected timing and amount of future cash flows and discount rates reflecting risk inherent in the future cash flows.

Acquired inventory, consisting of raw materials and supplies, was valued at book value, as there have not been any significant price fluctuations or other events that would materially change the cost to replace the raw materials.

Property, plant and equipment was valued at book value (cost less accumulated depreciation and amortization), due to the nature of the assets, which included recently acquired production equipment and leasehold improvements for PersonalizationMall's production facility, which became operational in September 2019.

Based on the valuation as of August 3, 2020, of the acquired intangible assets, $11.0 million was assigned to customer lists (4 years life), $65.0 million was assigned to tradenames (indefinite life), and the residual amount of $133.3 million was allocated to Goodwill (indefinite life and deductible for tax purposes). The goodwill recognized in conjunction with the Purchaser’s acquisition of PersonalizationMall is primarily related to synergistic value created in terms of both operating costs and revenue growth opportunities, enhanced financial and operational scale, and other strategic benefits. It also includes certain other intangible assets that do not qualify for separate recognition, such as an assembled workforce.

The estimated fair value of the acquired trade names was determined using the relief from royalty method, which is a risk-adjusted discounted cash flow approach. The relief from royalty method values an intangible asset by estimating the royalties saved through ownership of the asset. The relief from royalty method requires identifying the future revenue that would be generated by the trademark, multiplying it by a royalty rate deemed to be avoided through ownership of the asset and discounting the projected royalty savings amounts back to the acquisition date. The royalty rate used in the valuation was based on a consideration of market rates for similar categories of assets. The discount rate used in the valuation was based on PersonalizationMall's weighted average cost of capital, the riskiness of the earnings stream association with the trademarks and the overall composition of the acquired assets.

The estimated fair value of the acquired customer lists was determined using the excess earnings method under the income approach. This method requires identifying the future revenue that would be generated by existing customers at the time of the acquisition, considering an appropriate attrition rate based on the historical experience of the Company. Appropriate expenses are then deducted from the revenues and economic rents are charged for the return on contributory assets. The after-tax cash flows attributable to the asset are discounted back to their net present value at an appropriate intangible asset rate of return and summed to calculate the value of the customer lists.

As required by ASC 805, “Business Combinations,” the following unaudited pro forma financial information for the three and ~~six~~nine months ended ~~December 27, 2020~~March 28, 2021 and ~~December~~March 29, ~~2019,~~2020, give effect to the PersonalizationMall acquisition as if it had been completed on July 1, 2019. The unaudited pro forma financial information is prepared by management for informational purposes only in accordance with ASC 805 and is not necessarily indicative of or intended to represent the results that would have been achieved had the acquisition been consummated as of the dates presented, and should not be taken as representative of future consolidated results of operations. The unaudited pro forma financial information does not reflect any operating efficiencies and/or cost savings that the Company may achieve with respect to the combined companies. The pro forma information has been adjusted to give effect to nonrecurring items that are directly attributable to the acquisition.

Three months ended December 27, 2020

Three months ended December 29, 2019

Six months ended December 27, 2020

Six months ended December 29, 2019

Three months ended March 28, 2021

Three months ended March 29, 2020

Nine months ended March 28, 2021

Nine months ended March 29, 2020

(in thousands)

(in thousands)

Net Revenues
$ 877,256 $ 687,596 $ 1,177,021 $ 896,297 $ 474,234 $ 304,421 $ 1,651,255 $ 1,200,718
Net Income
114,071 83,084 110,289 66,443 1,427 (10,536
)
111,848 55,935

The unaudited pro forma amounts above include the following adjustments:

-
A decrease of operating expenses by ~~$0.5~~$0 and $5.4 million during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, to eliminate transaction and litigation costs directly related to the transaction that do not have a continuing impact on operating results.
-
An increase of operating expenses by $0.2 million during the ~~six~~nine months ended ~~December 27, 2020~~March 28, 2021 and $0.7 million and ~~$1.4~~$2.1 million during the three and ~~six~~nine months ended ~~December~~March 29, ~~2019,~~2020, respectively, to reflect the additional amortization expense related to the increase in definite lived intangible assets.
-
An increase in interest expense of $0.6 million during the ~~six~~nine months ended ~~December 27, 2020~~March 28, 2021 and $1.0 and ~~$2.1~~$3.1 million during the three and ~~six~~nine months ended ~~December~~March 29, ~~2019,~~2020, respectively, which is comprised of incremental interest and amortization of deferred financing costs associated with the New Term Loan (as defined below). The interest rate used for the purposes of these pro forma statements, of 3.5%, was the rate in effect at loan inception.
-
The combined pro forma results were tax effected using the Company's effective tax rate for the respective periods

Net revenue attributable to PersonalizationMall, included within the three and ~~six~~nine month periods ended ~~December 27, 2020,~~March 28, 2021, was ~~$122.2~~$40.2 million and ~~$142.6~~$182.8 million, and corresponding operating income during the periods, excluding litigation and transaction costs, was ~~$24.3~~$1.9 million and ~~$25.4~~$27.5 million.

Acquisition of ~~Shari’s~~Shari’s Berries

On August 14, 2019, the Company completed its acquisition of the Shari’s Berries business ("Shari's Berries"), a leading provider of dipped berries and other specialty treats, through a bankruptcy proceeding of certain assets of the gourmet food business of the FTD Companies, Inc. The transaction, for a purchase price of $20.5 million, included the Shari’s Berries domain names, copyrights, trademarks, customer data, phone numbers and other intellectual property, as well as certain raw material inventory and the assumption of specified liabilities.

During the quarter ended June 28, 2020, the Company finalized the allocation of the purchase price to the identifiable assets acquired and liabilities assumed based on its estimates of their fair values on the acquisition date. Of the acquired intangible assets, $0.6 million was assigned to customer lists, which is being amortized over the estimated remaining life of 2 years, $6.9 million was assigned to tradenames, and $12.1 million was assigned to goodwill, which is expected to be deductible for tax purposes. The goodwill recognized in conjunction with our acquisition of Shari’s Berries is primarily related to synergistic value created in terms of both operating costs and revenue growth opportunities, enhanced financial and operational scale, and other strategic benefits.

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Table of Contents

The following table summarizes the allocation of the purchase price to the estimated fair values of assets acquired and liabilities assumed at the date of the acquisition:

Shari’s Berries Purchase Price Allocation

(in thousands)

Current assets
$ 1,029
Intangible assets
7,540
Goodwill
12,121
Total assets acquired
20,690

Current liabilities
190
Net assets acquired
$ 20,500

The estimated fair value of the acquired tradenames was determined using the relief from royalty method, which is a risk-adjusted discounted cash flow approach. The relief from royalty method values an intangible asset by estimating the royalties saved through ownership of the asset. The relief from royalty method requires identifying the future revenue that would be generated by the trademark, multiplying it by a royalty rate deemed to be avoided through ownership of the asset and discounting the projected royalty savings amounts back to the acquisition date. The royalty rate used in the valuation was based on a consideration of market rates for similar categories of assets. The discount rate used in the valuation was based on the Company’s weighted average cost of capital, the riskiness of the earnings stream associated with the trademarks and the overall composition of the acquired assets.

The estimated fair value of the acquired customer lists was determined using the excess earnings method under the income approach. This method requires identifying the future revenue that would be generated by existing customers at the time of the acquisition, considering an appropriate attrition rate based on the historical experience of the Company. Appropriate expenses are then deducted from the revenues and economic rents are charged for the return on contributory assets. The after-tax cash flows attributable to the asset are discounted back to their net present value at an appropriate intangible asset rate of return and summed to calculate the value of the customer lists.

Operating results of the Shari’s Berries brand are reflected in the Company’s consolidated financial statements from the date of acquisition, within the Gourmet Foods & Gift Baskets segment. Pro forma results of operations have not been presented, as the impact on the Company’s consolidated financial results would not have been material.

Note 5 – Inventory

The Company’s inventory, stated at cost, which is not in excess of market, includes purchased and manufactured finished goods for sale, packaging supplies, crops, raw material ingredients for manufactured products and associated manufacturing labor and is classified as follows:

December 27, 2020

June 28, 2020

March 28, 2021

June 28, 2020

(in thousands)

(in thousands)

Finished goods
$ 37,030 $ 35,779 $ 55,283 $ 35,779
Work-in-process
10,864 16,536 12,715 16,536
Raw materials
41,495 45,445 54,387 45,445
Total inventory
$ 89,389 $ 97,760 $ 122,385 $ 97,760

Note 6 – Goodwill and Intangible Assets

The following table presents goodwill by segment and the related change in the net carrying amount:

Consumer Floral & Gifts

BloomNet

Gourmet Foods &
Gift Baskets

Total

Consumer Floral & Gifts

BloomNet

Gourmet Foods &
Gift Baskets

Total

(in thousands)

(in thousands)

Balance at June 28, 2020
$ 17,441 $ 0 $ 57,270 $ 74,711 $ 17,441 $ 0 $ 57,270 $ 74,711
Acquisition of PersonalizationMall
133,337 0 0 133,337 133,337 0 0 133,337
Balance at December 27, 2020
$ 150,778 $ 0 $ 57,270 $ 208,048
Balance at March 28, 2021
$ 150,778 $ 0 $ 57,270 $ 208,048

The Company’s other intangible assets consist of the following:

December 27, 2020

June 28, 2020

March 28, 2021

June 28, 2020

Amortization Period

Gross Carrying Amount

Accumulated Amortization

Net

Gross Carrying Amount

Accumulated Amortization

Net

Amortization Period

Gross Carrying Amount

Accumulated Amortization

Net

Gross Carrying Amount

Accumulated Amortization

Net

(in years)

(in thousands)

(in years)

(in thousands)

Intangible assets with determinable lives

Investment in licenses
14-16 $ 7,420 $ 6,306 $ 1,114 $ 7,420 $ 6,253 $ 1,167 14-16 $ 7,420 $ 6,332 $ 1,088 $ 7,420 $ 6,253 $ 1,167
Customer lists
2-10 23,825 11,972 11,853 12,825 10,474 2,351 2-10 23,825 12,835 10,990 12,825 10,474 2,351
Other
5-14 2,946 2,432 514 2,946 2,382 564 5-14 2,946 2,458 488 2,946 2,382 564
Total intangible assets with determinable lives
34,191 20,710 13,481 23,191 19,109 4,082 34,191 21,625 12,566 23,191 19,109 4,082
Trademarks with indefinite lives
127191 - 127,191 62,191 - 62,191 127,396 - 127,396 62,191 - 62,191
Total identifiable intangible assets
$ 161,382 $ 20,710 $ 140,672 $ 85,382 $ 19,109 $ 66,273 $ 161,587 $ 21,625 $ 139,962 $ 85,382 $ 19,109 $ 66,273

Intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset or asset group may not be recoverable. Future estimated amortization expense is as follows: remainder of fiscal 2021 - ~~$1.8~~$0.9 million, fiscal 2022 - $3.3 million, fiscal 2023 - $3.3 million, fiscal 2024 - $3.3 million, fiscal 2025 - $0.8 million and thereafter - $1.0 million.

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Note 7 – Investments

Equity investments without a readily determinable fair value
Investments in non-marketable equity instruments of private companies, where the Company does not possess the ability to exercise significant influence, are accounted for at cost, less impairment (assessed qualitatively at each reporting period), adjusted for observable price changes from orderly transactions for identical or similar investments of the same issuer. These investments are included within “Other assets” in the Company’s consolidated balance sheets. The aggregate carrying amount of the Company’s cost method investments was $4.1 million as of ~~December 27, 2020~~March 28, 2021 and $2.8 million as of June 28, 2020.
Equity investments with a readily determinable fair value
The Company also holds certain trading securities associated with its Non-Qualified Deferred Compensation Plan (“NQDC Plan”). These investments are measured using quoted market prices at the reporting date and are included within the “Other assets” line item in the consolidated balance sheets (see Note 10- Fair Value Measurements).

Note 8 ~~–Debt~~–Debt

The Company’s current and long-term debt consists of the following:

December 27, 2020

June 28, 2020

March 28, 2021

June 28, 2020

(in thousands)

(in thousands)

Revolver (1)
$ 0 $ 0 $ 0 $ 0
Term Loans (1)
190,000 95,000 187,500 95,000
Deferred financing costs
(4,088
)
(2,441
)
(3,787
)
(2,441
)
Total debt
185,912 92,559 183,713 92,559
Less: current debt
15,000 5,000 17,500 5,000
Long-term debt
$ 170,912 $ 87,559 $ 166,213 $ 87,559

(1)
On May 31, 2019, the Company and certain of its U.S. subsidiaries entered into a Second Amended and Restated Credit Agreement (the “2019 Credit Agreement”) with JPMorgan Chase Bank, N.A. as administrative agent, and a group of lenders. The 2019 Credit Agreement amended and restated the Company’s existing amended and restated credit agreement dated as of December 23, 2016 (the “2016 Credit Agreement”) to, among other modifications: (i) increase the amount of the outstanding term loan (“Term Loan”) from approximately $97 million to $100 million, (ii) extend the maturity date of the outstanding Term Loan and the revolving credit facility (“Revolver”) by approximately 29 months to May 31, 2024, and (iii) decrease the applicable interest rate margins for LIBOR and base rate loans by 25 basis points. The Term Loan is payable in 19 quarterly installments of principal and interest beginning on ~~December~~September 29, 2019, with escalating principal payments, at the rate of 5.0% per annum for the first eight payments, and 10.0% per annum for the remaining 11 payments, with the remaining balance of $62.5 million due upon maturity. The Revolver, in the aggregate amount of $200 million, subject to seasonal reduction to an aggregate amount of $100 million for the period from January 1 through August 1, may be used for working capital and general corporate purposes, subject to certain restrictions. For each borrowing under the 2019 Credit Agreement, the Company may elect that such borrowing bear interest at an annual rate equal to either: (1) a base rate plus an applicable margin varying based on the Company’s consolidated leverage ratio, where the base rate is the highest of (a) the prime rate, (b) the New York fed bank rate plus 0.5%, and (c) a LIBOR rate plus 1%, or (2) an adjusted LIBOR rate plus an applicable margin varying based on the Company’s consolidated leverage ratio.
On August 20, 2020, the Company, the Subsidiary Guarantors, JPMorgan Chase Bank, N.A. as administrative agent, and a group of lenders entered into a First Amendment (the “First Amendment”) to the 2019 Credit Agreement. The First Amendment amends the 2019 Credit Agreement (together the "2020 Credit Agreement”) to, among other modifications, (i) increase the aggregate principal amount of the existing Revolver commitments from $200.0 million to $250.0 million, (ii) establish a new tranche of term A-1 loans in an aggregate principal amount of $100.0 million (the “New Term Loan”), (iii) increase the working capital sublimit with respect to the Revolver from $175.0 million to $200.0 million, and (iv) increase the seasonally-reduced Revolver commitments from $100.0 million to $125.0 million for the period from January 1 through August 1 for each fiscal year of the Company. The New Term Loan will mature on May 31, 2024. Proceeds of the borrowing under the New Term Loan may be used for working capital and general corporate purposes of the Company and its subsidiaries, subject to certain restrictions. For each borrowing under the 2020 Credit Agreement, the Company may elect that such borrowing bear interest at an annual rate equal to either (1) a base rate plus the applicable margin for the relevant class of borrowing, which ~~such~~ margins vary based on the Company’s consolidated leverage ratio, where the base rate is the highest of (a) the prime rate, (b) the New York fed bank rate plus 0.5%, and (c) a LIBOR rate plus 1%, or (2) an adjusted LIBOR rate plus an applicable margin varying based on the Company’s consolidated leverage ratio. The New Term Loan is payable in 15 quarterly installments of principal and interest beginning on September 27, 2020, with escalating principal payments, at the rate of 5.0% per annum for the first four payments, and 10.0% per annum for the remaining 11 payments, with the remaining balance of $67.5 million due upon maturity.
The 2020 Credit Agreement requires that while any borrowings or commitments are outstanding the Company comply with certain financial covenants and affirmative covenants as well as certain negative covenants that, subject to certain exceptions, limit the Company’s ability to, among other things, incur additional indebtedness, make certain investments and make certain restricted payments. The Company was in compliance with these covenants as of ~~December 27, 2020.~~March 28, 2021. The 2020 Credit Agreement is secured by substantially all of the assets of the Company.

Future principal payments under the Term Loan and New Term Loan are as follows: ~~$5.0~~$2.5 million – remainder of fiscal 2021, $20.0 million - fiscal 2022, $20.0 million – fiscal 2023 and $145.0 million – fiscal 2024.

Note 9 - Property, Plant and Equipment

The Company’s property, plant and equipment consists of the following:

December 27, 2020

June 28, 2020

March 28, 2021

June 28, 2020

(in thousands)

(in thousands)

Land
$ 30,789 $ 30,789 $ 30,789 $ 30,789
Orchards in production and land improvements
18,548 17,139 18,548 17,139
Building and building improvements
61,679 61,159 61,755 61,159
Leasehold improvements
25,669 13,675 26,038 13,675
Production equipment
78,040 57,904 78,764 57,904
Furniture and fixtures
7,995 7,444 8,016 7,444
Computer and telecommunication equipment
57,005 55,381 57,373 55,381
Software
162,304 151,264 168,276 151,264
Capital projects in progress - orchards
7,291 8,130 10,873 8,130
Property, plant and equipment, gross
449,320 402,885 460,432 402,885
Accumulated depreciation and amortization
(251,722
)
(233,810
)
(262,942
)
(233,810
)
Property, plant and equipment, net
$ 197,598 $ 169,075 $ 197,490 $ 169,075

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Note 10 - Fair Value Measurements

Cash and cash equivalents, trade and other receivables, prepaids, accounts payable and accrued expenses are reflected in the consolidated balance sheets at carrying value, which approximates fair value due to the short-term nature of these instruments. Although no trading market exists, the Company believes that the carrying amount of its debt approximates fair value due to its variable nature. The Company’s investments in non-marketable equity instruments of private companies are carried at cost and are periodically assessed for other-than-temporary impairment, when an event or circumstances indicate that an other-than-temporary decline in value may have occurred. The Company’s remaining financial assets and liabilities are measured and recorded at fair value (see table below). The Company’s non-financial assets, such as definite lived intangible assets and property, plant and equipment, are recorded at cost and are assessed for impairment when an event or circumstance indicates that an other-than-temporary decline in value may have occurred. Goodwill and indefinite lived intangibles are tested for impairment annually, or more frequently, if events occur or circumstances change such that it is more likely than not that an impairment may exist, as required under the accounting standards.

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability, in the principal or most advantageous market for the asset or liability, in an orderly transaction between market participants at the measurement date. The authoritative guidance for fair value measurements establishes a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities (level 1 measurements) and the lowest priority to unobservable inputs (level 3 measurements). The three levels of the fair value hierarchy under the guidance are described below:

Level 1
Valuations based on quoted prices in active markets for identical assets or liabilities that the entity has the ability to access.
Level 2
Valuations based on quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable data for substantially the full term of the assets or liabilities.
Level 3
Valuations based on inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

The following table presents by level, within the fair value hierarchy, financial assets and liabilities measured at fair value on a recurring basis:

Carrying Value

Fair Value Measurements
Assets (Liabilities)

Carrying Value

Fair Value Measurements
Assets (Liabilities)

Level 1

Level 2

Level 3

Level 1

Level 2

Level 3

(in thousands)

(in thousands)

As of December 27, 2020:

As of March 28, 2021:

Trading securities held in a “rabbi trust” (1)
$ 18,617 $ 18,617 $ 0 $ 0 $ 20,923 $ 20,923 $ 0 $ 0
Total assets (liabilities) at fair value
$ 18,617 $ 18,617 $ 0 $ 0 $ 20,923 $ 20,923 $ 0 $ 0

As of June 28, 2020:

Trading securities held in a “rabbi trust” (1)
$ 13,442 $ 13,442 $ 0 $ 0 $ 13,442 $ 13,442 $ 0 $ 0
Total assets (liabilities) at fair value
$ 13,442 $ 13,442 $ 0 $ 0 $ 13,442 $ 13,442 $ 0 $ 0

(1)
The Company has established a NQDC Plan for certain members of senior management. Deferred compensation plan assets are invested in mutual funds held in a “rabbi trust,” which is restricted for payment to participants of the NQDC Plan. Trading securities held in a rabbi trust are measured using quoted market prices at the reporting date and are included in the “Other assets” line item, with the corresponding liability included in the “Other liabilities” line item in the consolidated balance sheets.

Note 11 – Income Taxes

At the end of each interim reporting period, the Company estimates its effective income tax rate expected to be applicable for the full year. This estimate is used in providing for income taxes on a year-to-date basis and may change in subsequent interim periods. The Company’s effective tax rate from operations for the three and ~~six~~nine months ended ~~December 27, 2020~~March 28, 2021 was ~~23.2%~~255.6% and ~~22.7%~~21.1%, respectively, compared to ~~25.5%~~29.2% and ~~24.7%~~23.8% in the same periods of the prior year. The effective rates for fiscal 2021 and fiscal 2020 differed from the U.S. federal statutory rate of 21% due to state income taxes and nondeductible expenses for executive compensation, which were partially offset by various permanent differences and tax credits, including excess tax benefits from stock-based compensation.

The Company files income tax returns in the U.S. federal jurisdiction, various state jurisdictions, and various foreign countries. The Company is currently undergoing its U.S. federal examination for fiscal 2018, however, fiscal year 2019 remains subject to U.S. federal examination. Due to ongoing state examinations and nonconformity with the U.S. federal statute of limitations for assessment, certain states remain open from fiscal 2016. The Company's foreign income tax filings from fiscal 2015 are open for examination by its respective foreign tax authorities, mainly Canada, Brazil, and the United Kingdom.

The Company’s policy is to recognize interest and penalties accrued on any unrecognized tax benefits as a component of income tax expense. At ~~December 27, 2020,~~March 28, 2021, the Company has an unrecognized tax benefit, including accrued interest and penalties, of approximately $1.2 million. The Company believes that $0.8 million of unrecognized tax positions will be resolved over the next twelve months.

Note 12 – Business Segments

The Company’s management reviews the results of its operations by the following three business segments:

• Consumer Floral & Gifts,
• BloomNet, and
• Gourmet Foods & Gift Baskets

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Segment performance is measured based on contribution margin, which includes only the direct controllable revenue and operating expenses of the segments. As such, management’s measure of profitability for these segments does not include the effect of corporate overhead (see (a) below), nor does it include depreciation and amortization, other (income) expense, net and income taxes, or stock-based compensation. Assets and liabilities are reviewed at the consolidated level by management and not accounted for by segment.

Three Months Ended

Six Months Ended

Three Months Ended

Nine Months Ended

December 27, 2020

December 29, 2019

December 27, 2020

December 29, 2019

March 28, 2021

March 29, 2020

March 28, 2021

March 29, 2020

Net Revenues:

(in thousands)

(in thousands)

Segment Net Revenues:

Consumer Floral & Gifts
$ 305,357 $ 115,716 $ 466,903 $ 206,484 $ 260,393 $ 152,620 $ 727,296 $ 359,104
BloomNet
34,051 25,722 66,789 51,162 38,833 30,414 105,622 81,576
Gourmet Foods & Gift Baskets
538,265 464,584 628,194 535,799 175,245 95,906 803,439 631,705
Corporate
135 165 241 360 54 112 295 472
Intercompany eliminations
(552
)
(545
)
(1,099
)
(900
)
(291
)
(276
)
(1,390
)
(1,176
)
Total net revenues
$ 877,256 $ 605,642 $ 1,161,028 $ 792,905 $ 474,234 $ 278,776 $ 1,635,262 $ 1,071,681

Operating Income:

Segment Contribution Margin:

Consumer Floral & Gifts
$ 45,657 $ 10,890 $ 64,893 $ 19,414 $ 22,537 $ 15,439 $ 87,430 $ 34,853
BloomNet
12,141 9,134 22,562 17,491 12,042 10,025 34,604 27,516
Gourmet Foods & Gift Baskets
135,621 113,387 133,040 106,787 12,132 (6,275
)
145,172 100,512
Segment Contribution Margin Subtotal
193,419 133,411 220,495 143,692 46,711 19,189 267,206 162,881
Corporate (a)
(34,757
)
(26,010
)
(66,454
)
(49,309
)
(35,128
)
(22,274
)
(101,582
)
(71,583
)
Depreciation and amortization
(11,060
)
(7,830
)
(19,900
)
(15,465
)
(11,892
)
(7,803
)
(31,792
)
(23,268
)
Operating income
$ 147,602 $ 99,571 $ 134,141 $ 78,918 $ (309
)
$ (10,888
)
$ 133,832 $ 68,030

(a) Corporate expenses consist of the Company’s enterprise shared service cost centers, and include, among other items, Information Technology, Human Resources, Accounting and Finance, Legal, Executive and Customer Service Center functions, as well as Stock-Based Compensation. In order to leverage the Company’s infrastructure, these functions are operated under a centralized management platform, providing support services throughout the organization. The costs of these functions, other than those of the Customer Service Center, which are allocated directly to the above categories based upon usage, are included within corporate expenses as they are not directly allocable to a specific segment.

The following tables represent a disaggregation of revenue from contracts with customers, by channel:

Three Months Ended

Three Months Ended

March 28, 2021

March 29, 2020

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Net revenues

(in thousands)

E-commerce
$ 257,982 $ 0 $ 166,786 $ 424,768 $ 150,491 $ 0 $ 81,360 $ 231,851
Retail
1,429 0 1,660 3,089 1,166 0 5,030 6,196
Wholesale
0 12,383 6,799 19,182 0 10,801 9,516 20,317
BloomNet services
0 26,450 0 26,450 0 19,613 0 19,613
Other
982 0 0 982 963 0 0 963
Corporate
0 0 0 54 0 0 0 112
Eliminations
0 0 0 (291
)
0 0 0 (276
)
Net revenues
$ 260,393 $ 38,833 $ 175,245 $ 474,234 $ 152,620 $ 30,414 $ 95,906 $ 278,776

Three Months Ended

Three Months Ended

December 27, 2020

December 29, 2019

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Net revenues

(in thousands)

E-commerce
$ 303,275 $ 0 $ 474,535 $ 777,810 $ 113,858 $ 0 $ 373,226 $ 487,084
Retail
1,210 0 4,088 5,298 1,082 0 23,120 24,202
Wholesale
0 9,150 59,642 68,792 0 7,270 68,238 75,508
BloomNet services
0 24,901 0 24,901 0 18,452 0 18,452
Other
872 0 0 872 776 0 0 776
Corporate
0 0 0 135 0 0 0 165
Eliminations
0 0 0 (552
)
0 0 0 (545
)
Net revenues
$ 305,357 $ 34,051 $ 538,265 $ 877,256 $ 115,716 $ 25,722 $ 464,584 $ 605,642

Six months ended

Six months ended

Nine months ended

Nine months ended

December 27, 2020

December 29, 2019

March 28, 2021

March 29, 2020

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Net revenues

(in thousands)

(in thousands)

E-commerce
$ 463,067 $ 0 $ 553,606 $ 1,016,673 $ 202,946 $ 0 $ 413,188 $ 616,134 $ 721,049 $ 0 $ 720,392 $ 1,441,441 $ 353,436 $ 0 $ 494,549 $ 847,985
Retail
2,157 0 5,661 7,818 2,021 0 30,610 32,631 3,585 0 7,321 10,906 3,187 0 35,640 38,827
Wholesale
0 20,443 68,927 89,370 0 16,018 92,001 108,019 0 32,826 75,726 108,552 0 26,819 101,516 128,335
BloomNet services
0 46,346 0 46,346 0 35,144 0 35,144 0 72,796 0 72,796 0 54,757 0 54,757
Other
1,679 0 0 1,679 1,517 0 0 1,517 2,662 0 0 2,662 2,481 0 0 2,481
Corporate
0 0 0 241 0 0 0 360 0 0 0 295 0 0 0 472
Eliminations
0 0 0 (1,099
)
0 0 0 (900
)
0 0 0 (1,390
)
0 0 0 (1,176
)
Net revenues
$ 466,903 $ 66,789 $ 628,194 $ 1,161,028 $ 206,484 $ 51,162 $ 535,799 $ 792,905 $ 727,296 $ 105,622 $ 803,439 $ 1,635,262 $ 359,104 $ 81,576 $ 631,705 $ 1,071,681

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Note 13 – Leases

The Company currently leases plants, warehouses, offices, store facilities, and equipment under various leases through fiscal 2034. Most lease agreements are of a long-term nature (over a year), although the Company does also enter into short-term leases, primarily for seasonal needs. Lease agreements may contain renewal options and rent escalation clauses and require the Company to pay real estate taxes, insurance, common area maintenance and operating expenses applicable to the leased properties. The Company accounts for its leases in accordance with ASC 842.

At contract inception, we determine whether a contract is, or contains, a lease by determining whether it conveys the right to control the use of the identified asset for a period of time, by assessing whether we have the right to obtain substantially all of the economic benefits from use of the identified asset and the right to direct the use of the identified asset.

At the lease commencement date, we determine if a lease should be classified as an operating or a finance lease (we currently have no finance leases) and recognize a corresponding lease liability and a right-of-use asset on our Balance Sheet. The lease liability is initially and subsequently measured as the present value of the remaining fixed minimum rental payments (including base rent and fixed common area maintenance) using discount rates as of the commencement date. Variable payments (including most utilities, real estate taxes, insurance and variable common area maintenance) are expensed as incurred. Further, we elected a short-term lease exception policy, permitting us to not apply the recognition requirements of this standard to short-term leases (i.e. leases with terms of 12 months or less) and an accounting policy to account for lease and non-lease components as a single component for certain classes of assets. The right-of-use asset is initially and subsequently measured at the carrying amount of the lease liability adjusted for any prepaid or accrued lease payments, remaining balance of lease incentives received, unamortized initial direct costs, or impairment charges relating to the right-of-use asset. Right-of-use assets are assessed for impairment using the long-lived assets impairment guidance. The discount rate used to determine the present value of lease payments is our estimated collateralized incremental borrowing rate, based on the yield curve for the respective lease terms, as we generally cannot determine the interest rate implicit in the lease.

We recognize expense for our operating leases on a straight-line basis over the lease term. As these leases expire, it can be expected that in the normal course of business they will be renewed or replaced. Renewal option periods are included in the measurement of lease liability, where the exercise is reasonably certain to occur. Key estimates and judgments in accounting for leases include how we determine: (1) lease payments, (2) lease term, and (3) the discount rate used in calculating the lease liability.

Additional information related to our leases is as follows:

Three Months Ended

Six Months Ended

December 27, 2020

December 27, 2020

Three Months Ended
March 28, 2021

Nine Months Ended March 28, 2021

(in thousands)

(in thousands)

Lease costs:

Operating lease costs
$ 3,679 $ 7,026 $ 3,631 $ 10,657
Variable lease costs
5,451 9,650 5,513 15,163
Short-term lease cost
3,420 5,227 678 5,905
Sublease income
(201
)
(406
)
(203
)
(609 )
Total lease costs
$ 12,349 $ 21,497 $ 9,619 $ 31,116

Six Months Ended

Nine Months Ended

December 27, 2020

March 28, 2021

(in thousands)

(in thousands)

Cash paid for amounts included in measurement of operating lease liabilities
$ 6,507 $ 10,095
Right-of-use assets obtained in exchange for new operating lease liabilities
$ 26,919 $ 28,212

~~December 2~~7~~, 20~~20March 28, 2021

(in thousands)

Weighted-average remaining lease term - operating leases

~~9.1~~8.9 years

Weighted-discount rate - operating leases
3.8
%

Maturities of lease liabilities in accordance with ASC 842 as of ~~December 27, 2020~~March 28, 2021 are as follows (in thousands):

Remainder of 2021
$ 7,191 $ 3,604
2022
13,916 14,071
2023
13,593 13,893
2024
13,047 13,359
2025
10,665 10,977
Thereafter
52,105 52,444
Total Future Minimum Lease Payments
110,517 108,348
Less Imputed Remaining Interest
18,256 17,524
Total
$ 92,261 $ 90,824

Note 14 – Commitments and Contingencies

Litigation

Bed Bath & Beyond:

On April 1, 2020, the Seller commenced an action against the Company in the Court of Chancery for the State of Delaware, which is captioned Bed Bath & Beyond Inc. v. 1-800-Flowers.com, et ano., C.A. (the “Complaint”), alleging a breach of the Equity Purchase Agreement (the ~~“Agreement”~~“Purchase Agreement”), dated February 14, 2020, between Seller, PersonalizationMall, the Company and the Purchaser, pursuant to which the Seller agreed to sell to Purchaser, and the Purchaser agreed to purchase from Seller, all of the issued and outstanding membership interests of PersonalizationMall. The action was initiated after the Company requested a reasonable delay in the closing under the Purchase Agreement due to the unprecedented circumstances created by COVID-19. The Complaint requested an order of specific performance to consummate the transaction under the Purchase Agreement plus attorney’s fees and costs in connection with the action. The Company filed its answer to the Complaint on April 17, 2020 and an order governing expedited proceedings was approved on April 9, 2020 that set a trial date for late September 2020. On July 21, 2020, the Company and Seller entered into a settlement agreement, pursuant to which the Company agreed to move forward with its purchase of PersonalizationMall for $245.0 million, subject to certain working capital and other adjustments. The transaction closed on August 3, 2020. In connection with the settlement agreement, the parties executed a Stipulation and Proposed Order of Dismissal, resulting in the voluntary dismissal with prejudice of the litigation relating to the transaction.

In addition, there are various claims, lawsuits, and pending actions against the Company and its subsidiaries incident to the operations of its businesses. It is the opinion of management, after consultation with counsel, that the final resolution of such claims, lawsuits and pending actions will not have a material adverse effect on the Company's consolidated financial position, results of operations or liquidity.
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ITEM 2. ~~MANAGEMENT’S~~MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

This ~~“Management’s~~“Management’s Discussion and Analysis of Financial Condition and Results of ~~Operations”~~Operations” ("MD&A") is intended to provide an understanding of our financial condition, change in financial condition, cash flow, liquidity and results of operations. The following MD&A discussion should be read in conjunction with the consolidated financial statements and notes to those statements that appear elsewhere in this Form 10-Q and in the ~~Company’s~~Company’s Annual Report on Form 10-K, for the year ended June 28, 2020. The following discussion contains forward-looking statements that reflect the ~~Company’s~~Company’s plans, estimates and beliefs. The ~~Company’s~~Company’s actual results could differ materially from those discussed or referred to in the forward-looking statements. Factors that could cause or contribute to any differences include, but are not limited to, those discussed under the caption ~~“Forward-Looking~~“Forward-Looking Information and Factors That May Affect Future Results,” under Part I, Item 1A, of the ~~Company’s~~Company’s Annual Report on Form 10-K, for the year ended June 28, 2020 under the heading ~~“Risk Factors”~~“Risk Factors” and Part II-Other Information, Item 1A in this Form 10-Q.
Overview

1-800-FLOWERS.COM, Inc. and its subsidiaries (collectively, the “Company”) is a leading provider of gifts designed to help customers express, connect and celebrate. The Company’s business platform features our all-star family of brands, including: 1-800-Flowers.com®, 1-800-Baskets.com®, Cheryl’s Cookies®, Harry & David®, PersonalizationMall.com®, Shari’s Berries®, FruitBouquets.com®, Moose Munch®, The Popcorn Factory®, Wolferman’s Bakery® and Simply Chocolate®. We also offer top-quality steaks and chops from Stock Yards®. Through the Celebrations Passport® loyalty program, which provides members with free standard shipping and no service charge across our portfolio of brands, 1-800-FLOWERS.COM, Inc. strives to deepen relationships with customers. The Company also operates BloomNet®, an international floral service provider offering a broad-range of products and services designed to help professional florists grow their businesses profitably; Napco℠, a resource for floral gifts and seasonal décor; and DesignPac Gifts, LLC, a manufacturer of gift baskets and towers.

1-800-FLOWERS.COM, Inc. was named in the Forbes 2021 Best Small Companies List.

Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.

For additional information, see Item 7 of Part II, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Overview” of our Annual Report on Form 10-K for the year ended June 28, 2020.

Acquisition of PersonalizationMall

On August 3, 2020, the Company completed its acquisition of PersonalizationMall.com LLC ("PersonalizationMall"), a leading ecommerce provider of personalized products. The extensive offerings of PersonalizationMall include a wide variety of personalization processes such as sublimation, embroidery, digital printing, engraving and sandblasting, while providing an industry-leading customer experience based on a fully integrated business platform that includes a highly automated personalization process and rapid order fulfillment.

The Company used a combination of cash on its balance sheet and its existing credit facility to fund the $245.0 million purchase (subject to certain working capital and other adjustments), which included its newly renovated, leased 360,000 square foot, state-of-the-art production and distribution facility, as well as customer database, tradenames and website. PersonalizationMall’s revenues were approximately $171.2 million in its fiscal year 2020.

Amended Credit Agreement

Subsequent to, but in contemplation of the acquisition, on August 20, 2020, the Company entered into a First Amendment to its 2019 Credit Agreement to: (i) increase the aggregate principal amount of the existing Revolver commitments from $200.0 million to $250.0 million, (ii) establish a new tranche of term A-1 loans in an aggregate principal amount of $100.0 million (the “New Term Loan”), (iii) increase the working capital sublimit with respect to the Revolver from $175.0 million to $200.0 million, and (iv) increase the seasonally-reduced Revolver commitments from $100.0 million to $125.0 million for the period from January 1 through August 1 for each fiscal year of the Company. The $100.0 million proceeds of the New Term Loan were used to repay the $95.0 million borrowing that had been drawn on its existing Revolver to finance the acquisition, as well as financing fees of approximately $2.0 million (See Note 8 - Debt, in Item 1. for details).

COVID-19 Impact

In response to the global pandemic, the Company has taken actions to promote employee safety and business continuity, informed by the guidelines set forth by local, state and federal government and health officials. These initiatives include developing a “Pandemic Preparedness and Response Plan,” establishing an internal “nerve center” to allow for communication and coordination throughout the business, designing workstream teams to promote workforce protection and supply chain management, and dedicating resources to support customers, vendors, franchisees, and our BloomNet member florists.

The COVID-19 pandemic has affected, and will continue to affect, our operations and financial results for the foreseeable future. While there is significant uncertainty in the overall consumer environment due to the COVID-19 crisis, as we enter its peak selling season, we continue to see strong e-commerce demand in our floral business through the first four weeks of our ~~third~~fourth quarter of fiscal year ~~2021, we continue to see strong e-commerce demand for gourmet foods and gift baskets and our floral and personalized products.~~2021. With that said, there are also headwinds (and resulting increased costs) that have been, and will continue to impact our operations during the foreseeable future, including the following:

●
Retail store closures – on March 20, 2020, in response to government actions, and for the safety of its employees, the Company temporarily closed its Cheryl’s and Harry & David retail stores. Affected employees were provided with Company-paid special COVID leave pay through April 3rd, as the nation and the Company worked to understand the extent and potential length of the crisis. On April 14th, the difficult decision was made to permanently close 38 of our 39 Harry & David retail stores. As a result, the Company incurred a charge of approximately $5.2 million in our fourth quarter of fiscal year 2020 for lease obligations, employee costs and other store closure costs. Annual revenues attributable to the closed locations was approximately $33.0 million.
●
Wholesale volume reductions - we have seen a reduction in our wholesale business as a result of COVID-19, which impacted our first, second and ~~second~~third quarter results within our Gourmet Foods and Gift Baskets segment as many of our large wholesale customers ~~took~~were taking a cautious approach to the holiday season due to the uncertainty surrounding the future impact of COVID-19 ~~and its potential impact~~ on their brick and mortar retail ~~store traffic.~~stores.
●
Increased operating costs - we ~~have seen third-party carrier capacity constraints and an associated increase in transportation costs, increases in seasonal labor wage rates, as well as operating inefficiencies and~~are seeing some increased costs associated with the changes we have made, and continue to make, to our manufacturing, warehouse and distribution facilities to provide for the safety and wellbeing of our associates, including: required social distancing, enhanced facility cleaning and sanitizing schedules, and staggered production ~~shifts.~~shifts, as well as overall wage rate increases.
●
Fulfillment capacity constraints – the nationwide increase in e-commerce volume has also resulted in third-party carrier capacity constraints, in addition to increased delivery costs.

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The scale and overall economic impact of the COVID-19 crisis is still very difficult to ~~assess.~~assess as the Company begins to annualize the impact that COVID-19 has had on consumer behavior. However, the Company believes that the e-commerce operating platform it has built over the years, combined with its diversified product line, and ability to engage with its customers will allow it to successfully navigate this challenging ~~environment.~~environment and continue to grow revenues at a double-digit pace through the remainder of fiscal 2021 and into fiscal 2022. We remain focused on three key elements of our business strategy:

●
Taking care of the health and safety of our associates, our BloomNet florists, our vendors and our customers,
●
Maintaining our financial strength and flexibility, and
●
Continuing to invest in areas of our business that can help drive future growth.

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Company Guidance

~~Due to the significant uncertainty in the overall economy related to the ongoing COVID-19 pandemic, the Company is not providing~~The Company’s guidance for its ~~full~~ fiscal fourth quarter ending June 27, 2021 ~~year at this time.~~
~~Regarding the fiscal third quarter:~~
is based on several factors including:
o
~~Based on~~continued solid ecommerce demand in the ~~continued strong ecommerce growth momentum~~1-800-Flowers.com floral business that has carried into ~~January 2021,~~April combined with anticipated contributions from PersonalizationMall, partially offset by the shift of some Easter revenues into the Company’s third quarter, and;
o
the challenging comparison with the prior year period which included record top and bottom-line growth resulting from the surge in ecommerce demand and significantly lower year-over-year digital marketing pricing associated with the initial impact of the COVID-19 pandemic.
●
As a result, the Company expects to achieve total consolidated revenue growth for its ~~third~~ fiscal fourth quarter ~~including contributions from PersonalizationMall,~~ in a range of ~~45-to-50~~10-to-15 percent, compared with the prior year period.
●
o
~~The Company anticipates that the strong~~Based on this revenue growth, ~~will help~~somewhat offset ~~certain headwinds, including the Sunday placement of the key Valentine’s Day holiday, increased year-over-year labor and transportation~~by higher digital marketing costs, ~~and operating inefficiencies related to the COVID-19 pandemic.~~
o
~~As a result,~~ the Company anticipates achieving Adjusted EBITDA for its fiscal fourth quarter in a range of ~~between $4.0-and-$5.0~~$25.0 million -to- $30 million, compared with ~~an Adjusted EBITDA loss of $2.4~~$32.5 million in the prior year period, and
o
an EPS ~~loss~~in a range of ~~between $0.09-and-~~$0.18-to-$~~0.11,~~0.20, compared with an EPS ~~loss~~ of ~~$0.15~~$0.23 in the prior year period.
●
Combined with the results of its first three fiscal quarters, the Company anticipates achieving the following results for its full 2021 fiscal year:
o
Revenue growth of approximately 40 percent to total revenue for the year of more than $2.0 billion compared with $1.49 billion in the prior year.
o
Adjusted EBITDA in a range of $208.0 million -to- $213.0 million compared with $129.5 million in the prior year, and
o
EPS in a range of $1.75 -to- $1.80 compared with EPS of $0.98 in the prior year.

Definitions of non-GAAP Financial Measures:

We sometimes use financial measures derived from consolidated financial information, but not presented in our financial statements prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). Certain of these are considered "non-GAAP financial measures" under the U.S. Securities and Exchange Commission rules. See below for definitions and the reasons why we use these non-GAAP financial measures. Where applicable, see the Segment Information and Results of Operationssections below for reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures. These non-GAAP financial measures are referred to as “adjusted" or “on a comparable basis” below.

EBITDA and adjusted EBITDA
We define EBITDA as net income (loss) before interest, taxes, depreciation and amortization. Adjusted EBITDA is defined as EBITDA adjusted for the impact of stock-based compensation, NQDC Plan investment appreciation/depreciation, and for certain items affecting ~~period to period~~period-to-period comparability. See Segment Information for details on how EBITDA and adjusted EBITDA were calculated for each period presented.

The Company presents EBITDA and adjusted EBITDA because it considers such information meaningful supplemental measures of its performance and believes such information is frequently used by the investment community in the evaluation of similarly situated companies. The Company uses EBITDA and adjusted EBITDA as factors to determine the total amount of incentive compensation available to be awarded to executive officers and other employees. The Company's credit agreement uses EBITDA and adjusted EBITDA to measure compliance with covenants such as interest coverage and debt incurrence. EBITDA and adjusted EBITDA are also used by the Company to evaluate and price potential acquisition candidates.

EBITDA and adjusted EBITDA have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of the Company's results as reported under GAAP. Some of the limitations are: (a) EBITDA and adjusted EBITDA do not reflect changes in, or cash requirements for, the Company's working capital needs; (b) EBITDA and adjusted EBITDA do not reflect the significant interest expense, or the cash requirements necessary to service interest or principal payments, on the Company's debts; and (c) although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future and EBITDA does not reflect any cash requirements for such capital expenditures. EBITDA should only be used on a supplemental basis combined with GAAP results when evaluating the Company's performance.

15

Table of Contents
Segment contribution marginand adjusted segment contribution margin
We define segment contribution margin as earnings before interest, taxes, depreciation and amortization, before the allocation of corporate overhead expenses. Adjusted segment contribution margin is defined as contribution margin adjusted for certain items affecting period-to-period comparability. See Segment Information for details on how segment contribution margin was calculated for each period presented.

When viewed together with our GAAP results, we believe segment contribution margin and adjusted segment contribution margin provide management and users of the financial statements meaningful information about the performance of our business segments.

Segment contribution margin and adjusted segment contribution margin are used in addition to and in conjunction with results presented in accordance with GAAP and should not be relied upon to the exclusion of GAAP financial measures. The material limitation associated with the use of the segment contribution margin and adjusted segment contribution margin is that they are an incomplete measure of profitability as they do not include all operating expenses or non-operating income and expenses. Management compensates for these limitations when using this measure by looking at other GAAP measures, such as operating income and net income.

Adjusted net income (loss) and adjusted or comparable net income (loss) per common share
We define adjusted net income (loss) and adjusted or comparable net income (loss) per common share as net income (loss) and net income (loss) per common share adjusted for certain items affecting ~~period to period~~period-to-period comparability. See Segment Information below for details on how adjusted net income (loss) and adjusted or comparable net income (loss) per common share were calculated for each period presented.

We believe that adjusted net income (loss) and adjusted or comparable net income (loss) per common share are meaningful measures because they increase the comparability of ~~period to period~~period-to-period results.

Since these are not measures of performance calculated in accordance with GAAP, they should not be considered in isolation of, or as a substitute for, GAAP net income (loss) and net income (loss) per common share, as indicators of operating performance and they may not be comparable to similarly titled measures employed by other companies.

SegmentInformation

The following table presents the net revenues, gross profit and segment contribution margin from each of the Company’s business segments, as well as consolidated EBITDA, and adjusted EBITDA.

15

~~Table of Contents~~

Three Months Ended

December 27, 2020

PersonalizationMall Litigation and Transaction Costs

Harry & David Store Closure Costs

As Adjusted (non-GAAP) December 27, 2020

December 29, 2019

% Change

Net revenues:

Consumer Floral & Gifts
$ 305,357 $ - $ - $ 305,357 $ 115,716 163.9 %
BloomNet
34,051 - - 34,051 25,722 32.4 %
Gourmet Foods & Gift Baskets
538,265 - - 538,265 464,584 15.9 %
Corporate
135 - - 135 165 -18.2 %
Intercompany eliminations
(552 ) - - (552 ) (545 ) -1.3 %
Total net revenues
$ 877,256 $ - $ - $ 877,256 $ 605,642 44.8 %

Gross profit:

Consumer Floral & Gifts
$ 134,474 $ - $ - $ 134,474 $ 44,544 201.9 %
44.0 % 44.0 % 38.5 %

BloomNet
16,820 - - 16,820 13,161 27.8 %
49.4 % 49.4 % 51.2 %

Gourmet Foods & Gift Baskets
246,890 - - 246,890 211,362 16.8 %
45.9 % 45.9 % 45.5 %

Corporate
62 - - 62 105 -41.0 %
45.9 % 45.9 % 63.6 %

Total gross profit
$ 398,246 $ - $ - $ 398,246 $ 269,172 48.0 %
45.4 % - - 45.4 % 44.4 %

EBITDA (non-GAAP):

Segment Contribution Margin (non-GAAP) (a):

Consumer Floral & Gifts
$ 45,657 $ - $ - $ 45,657 $ 10,890 319.3 %
BloomNet
12,141 - - 12,141 9,134 32.9 %
Gourmet Foods & Gift Baskets
135,621 - (78 ) 135,543 113,387 19.5 %
Segment Contribution Margin Subtotal
193,419 - (78 ) 193,341 133,411 44.9 %
Corporate (b)
(34,757 ) 513 - (34,244 ) (26,010 ) -31.7 %
EBITDA (non-GAAP)
158,662 513 (78 ) 159,097 $ 107,401 48.1 %
Add: Stock-based compensation
2,965 2,965 2,280 30.0 %
Add: Compensation charge related to NQDC Plan Investment Appreciation
2,227 - - 2,227 1,002 122.2 %
Adjusted EBITDA (non-GAAP)
$ 163,854 $ 513 $ (78 ) $ 164,289 $ 110,683 48.4 %

Three Months Ended

Six Months Ended

March 28, 2021

March 29, 2020

PersonalizationMall Litigation & Transaction Costs

As Adjusted (non-GAAP) March 29, 2020

% Change

December 27, 2020

PersonalizationMall Litigation and Transaction Costs

Harry & David Store Closure Costs

As Adjusted (non-GAAP) December 27, 2020

December 29, 2019

% Change
(dollars in thousands)
Net revenues:

Consumer Floral & Gifts
$ 466,903 $ - $ - $ 466,903 $ 206,484 126.1 % $ 260,393 $ 152,620 $ - $ 152,620 70.6 %
BloomNet
66,789 - - 66,789 51,162 30.5 % 38,833 30,414 - 30,414 27.7 %
Gourmet Foods & Gift Baskets
628,194 - - 628,194 535,799 17.2 % 175,245 95,906 - 95,906 82.7 %
Corporate
241 - - 241 360 -33.1 % 54 112 - 112 -51.8 %
Intercompany eliminations
(1,099 ) - - (1,099 ) (900 ) -22.1 % (291 ) (276 ) - (276 ) -5.4 %
Total net revenues
$ 1,161,028 $ - $ - $ 1,161,028 $ 792,905 46.4 % $ 474,234 $ 278,776 $ - $ 278,776 70.1 %

Gross profit:

Consumer Floral & Gifts
$ 200,060 $ - $ - $ 200,060 $ 80,594 148.2 % $ 98,397 $ 59,943 $ - $ 59,943 64.2 %
42.8 % 42.8 % 39.0 % 37.8 % 39.3 % 39.3 %

BloomNet
31,658 - - 31,658 26,119 21.2 % 17,194 14,401 - 14,401 19.4 %
47.4 % 47.4 % 51.1 % 44.3 % 47.3 % 47.3 %

Gourmet Foods & Gift Baskets
281,897 - - 281,897 238,404 18.2 % 69,091 32,956 - 32,956 109.6 %
44.9 % 44.9 % 44.5 % 39.4 % 34.4 % 34.4 %

Corporate
111 - - 111 201 -44.8 % 17 152 - 152 -88.8 %
46.1 % 46.1 % 55.8 % 31.5 % 135.7 % 135.7 %

Total gross profit
$ 513,726 $ - $ - $ 513,726 $ 345,318 48.8 % $ 184,699 $ 107,452 $ - $ 107,452 71.9 %
44.2 % - - 44.2 % 43.6 % 38.9 % 38.5 % - 38.5 %

EBITDA (non-GAAP):

Segment Contribution Margin (non-GAAP) (a):

Consumer Floral & Gifts
$ 64,893 $ - $ - $ 64,893 $ 19,414 234.3 % $ 22,537 $ 15,439 $ - $ 15,439 46.0 %
BloomNet
22,562 - - 22,562 17,491 29.0 % 12,042 10,025 - 10,025 20.1 %
Gourmet Foods & Gift Baskets
133,040 - (483 ) 132,557 106,787 24.1 % 12,132 (6,275 ) - (6,275 ) 293.3 %
Segment Contribution Margin Subtotal
220,495 - (483 ) 220,012 143,692 53.1 % 46,711 19,189 - 19,189 143.4 %
Corporate (b)
(66,454 ) 5,403 - (61,051 ) (49,309 ) -23.8 % (35,128 ) (22,274 ) 911 (21,363 ) -64.4 %
EBITDA (non-GAAP)
154,041 $ 5,403 $ (483 ) $ 158,961 94,383 68.4 % 11,583 (3,085 ) 911 (2,174 ) 632.8 %
Add: Stock-based compensation
5,358 5,358 4,045 32.5 % 2,871 2,396 - 2,396 19.8 %
Add: Compensation charge related to NQDC Plan Investment Appreciation
3,207 - - 3,207 958 234.8 %
Add: Compensation charge related to NQDC Plan Investment Appreciation/(Depreciation)
916 (2,611 ) - (2,611 ) 135.1 %
Adjusted EBITDA (non-GAAP)
$ 162,606 $ 5,403 $ (483 ) $ 167,526 $ 99,386 68.6 % $ 15,370 $ (3,300 ) $ 911 $ (2,389 ) 743.4 %

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Table of Contents

Reconciliation of net income to adjusted net income (non-GAAP):

Three Months Ended

Six Months Ended

December 27, 2020

December 29, 2019

December 27, 2020

December 29, 2019

Net income
$ 113,677 $ 74,152 $ 103,915 $ 58,881
Adjustments to reconcile net income to adjusted net income (non-GAAP)

Add: Personalization Mall litigation and transaction costs
513 - 5,403 -
Deduct: Harry & David store closure cost adjustment
(78 ) - (483 ) -
Deduct: Income tax (benefit) on adjustments
125 - (1,117 ) -
Adjusted net income (non-GAAP)
$ 114,237 $ 74,152 $ 107,718 $ 58,881

Basic and diluted net income per common share

Basic
$ 1.76 $ 1.15 $ 1.61 $ 0.91
Diluted
$ 1.71 $ 1.12 $ 1.56 $ 0.89

Basic and diluted adjusted net income per common share (non-GAAP)

Basic
$ 1.76 $ 1.15 $ 1.67 $ 0.91
Diluted
$ 1.72 $ 1.12 $ 1.62 $ 0.89

Weighted average shares used in the calculation of net income and adjusted net income per common share

Basic
64,728 64,687 64,524 64,595
Diluted
66,543 66,401 66,593 66,486

Nine Months Ended

March 28, 2021

Personalization
Mall Litigation & Transaction Costs

Harry & David Store Closure Costs

As Adjusted (non-GAAP) March 28, 2021

March 29, 2020

Personalization
Mall Litigation & Transaction Costs

As Adjusted (non-GAAP) March 29, 2020

% Change

(dollars in thousands)
Net revenues:

Consumer Floral & Gifts
$ 727,296 $ - $ - $ 727,296 $ 359,104 $ - $ 359,104 102.5 %
BloomNet
105,622 - - 105,622 81,576 - 81,576 29.5 %
Gourmet Foods & Gift Baskets
803,439 - - 803,439 631,705 - 631,705 27.2 %
Corporate
295 - - 295 472 - 472 -37.5 %
Intercompany eliminations
(1,390 ) - - (1,390 ) (1,176 ) - (1,176 ) -18.2 %
Total net revenues
$ 1,635,262 $ - $ - $ 1,635,262 $ 1,071,681 $ - $ 1,071,681 52.6 %

Gross profit:

Consumer Floral & Gifts
$ 298,457 $ - $ - $ 298,457 $ 140,537 $ - $ 140,537 112.4 %
41.0 % 41.0 % 39.1 % 39.1 %

BloomNet
48,852 - - 48,852 40,520 - 40,520 20.6 %
46.3 % 46.3 % 49.7 % 49.7 %

Gourmet Foods & Gift Baskets
350,988 - - 350,988 271,360 - 271,360 29.3 %
43.7 % 43.7 % 43.0 % 43.0 %

Corporate
128 - - 128 353 - 353 -63.7 %
43.4 % 43.4 % 74.8 % 74.8 %
Total gross profit
$ 698,425 $ - $ - $ 698,425 $ 452,770 $ - $ 452,770 54.3 %
42.7 % - - 42.7 % 42.2 % - 42.2 %

EBITDA (non-GAAP):

Segment Contribution Margin (non-GAAP) (a):

Consumer Floral & Gifts
$ 87,430 $ - $ - $ 87,430 $ 34,853 $ - $ 34,853 150.9 %
BloomNet
34,604 - - 34,604 27,516 - 27,516 25.8 %
Gourmet Foods & Gift Baskets
145,172 - (483 ) 144,689 100,512 - 100,512 44.0 %
Segment Contribution Margin Subtotal
267,206 - (483 ) 266,723 162,881 - 162,881 63.8 %
Corporate (b)
(101,582 ) 5,403 - (96,179 ) (71,583 ) 911 (70,672 ) -36.1 %
EBITDA (non-GAAP)
165,624 5,403 (483 ) 170,544 91,298 911 92,209 85.0 %
Add: Stock-based compensation
8,229 - - 8,229 6,441 - 6,441 27.8 %
Add: Compensation charge related to NQDC Plan Investment Appreciation/(Depreciation)
4,123 - - 4,123 (1,653 ) - (1,653 ) 349.4 %
Adjusted EBITDA (non-GAAP)
$ 177,976 $ 5,403 $ (483 ) $ 182,896 $ 96,086 $ 911 $ 96,997 88.6 %

Reconciliation of net income to adjusted EBITDA (non-GAAP):

Three Months Ended

Six Months Ended

December 27, 2020

December 29, 2019

December 27, 2020

December 29, 2019

Net income
$ 113,677 $ 74,152 $ 103,915 $ 58,881
Add: Interest expense, net
(330 ) 10 (289 ) 689
Add: Depreciation and amortization
11,060 7,830 19,900 15,465
Add: Income tax expense
34,255 25,409 30,515 19,348
EBITDA
158,662 107,401 154,041 94,383
Add: Stock-based compensation
2,965 2,280 5,358 4,045
Add: Compensation charge related to NQDC plan investment appreciation
2,227 1,002 3,207 958
Add: Personalization Mall litigation and transaction costs
513 - 5,403 -
Deduct: Harry & David store closure cost adjustment
(78 ) - (483 ) -
Adjusted EBITDA
$ 164,289 $ 110,683 $ 167,526 $ 99,386

(a) Segment performance is measured based on segment contribution margin or segment Adjusted EBITDA, reflecting only the direct controllable revenue and operating expenses of the segments, both of which are non-GAAP measurements. As such, management’s measure of profitability for these segments does not include the effect of corporate overhead, described above, depreciation and amortization, other income (net), and other items that we do not consider indicative of our core operating performance.

(b) Corporate expenses consist of the Company’s enterprise shared service cost centers, and include, among other items, Information Technology, Human Resources, Accounting and Finance, Legal, Executive and Customer Service Center functions, as well as Stock-Based Compensation. In order to leverage the Company’s infrastructure, these functions are operated under a centralized management platform, providing support services throughout the organization. The costs of these functions, other than those of the Customer Service Center, which are allocated directly to the above categories based upon usage, are included within corporate expenses as they are not directly allocable to a specific segment.

Reconciliation of net income (loss) to adjusted net income (loss) (non-GAAP):

Three Months Ended

Nine Months Ended

March 28, 2021

March 29, 2020

March 28, 2021

March 29, 2020

(in thousands, except per share data)

Net income (loss)
$ 1,427 $ (9,657 ) $ 105,342 $ 49,224
Adjustments to reconcile net income (loss) to adjusted net income (loss) (non-GAAP)

Add: PersonalizationMall litigation and transaction costs
- 911 5,403 911
Deduct: Harry & David store closure cost adjustment
- - (483 ) -
Deduct: Income tax benefit on adjustments
79 (217 ) (1,038 ) (217 )
Adjusted net income (loss) (non-GAAP)
$ 1,506 $ (8,963 ) $ 109,224 $ 49,918

Basic and diluted net income (loss) per common share

Basic
$ 0.02 $ (0.15 ) $ 1.63 $ 0.76
Diluted
$ 0.02 $ (0.15 ) $ 1.58 $ 0.74

Basic and diluted adjusted net income (loss) per common share (non-GAAP)

Basic
$ 0.02 $ (0.14 ) $ 1.69 $ 0.77
Diluted
$ 0.02 $ (0.14 ) $ 1.64 $ 0.75

Weighted average shares used in the calculation of net income (loss) and adjusted net income (loss) per common share

Basic
64,885 64,348 64,644 64,517
Diluted
66,474 64,348 66,564 66,378
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Table of Contents
Reconciliation of net income (loss) to adjusted EBITDA (non-GAAP):

Three Months Ended

Nine Months Ended

March 28, 2021

March 29, 2020

March 28, 2021

March 29, 2020

(in thousands)

Net income (loss)
$ 1,427 $ (9,657 ) $ 105,342 $ 49,224
Add: Interest expense, net
608 2,752 319 3,441
Add: Depreciation and amortization
11,892 7,803 31,792 23,268
Add: Income tax expense
- - 28,171 15,365
Deduct: Income tax benefit
2,344 3,983 - -
EBITDA
11,583 (3,085 ) 165,624 91,298
Add: Stock-based compensation
2,871 2,396 8,229 6,441
Add: Compensation charge related to NQDC plan investment appreciation/(depreciation)
916 (2,611 ) 4,123 (1,653 )
Add: Personalization Mall litigation and transaction costs
- 911 5,403 911
Deduct: Harry & David store closure cost adjustment
- - (483 ) -
Adjusted EBITDA
$ 15,370 $ (2,389 ) $ 182,896 $ 96,997

(a) Segment performance is measured based on segment contribution margin or segment Adjusted EBITDA, reflecting only the direct controllable revenue and operating expenses of the segments, both of which are non-GAAP measurements. As such, management’s measure of profitability for these segments does not include the effect of corporate overhead, described above, depreciation and amortization, other income (net), and other items that we do not consider indicative of our core operating performance.

(b) Corporate expenses consist of the Company’s enterprise shared service cost centers, and include, among other items, Information Technology, Human Resources, Accounting and Finance, Legal, Executive and Customer Service Center functions, as well as Stock-Based Compensation. In order to leverage the Company’s infrastructure, these functions are operated under a centralized management platform, providing support services throughout the organization. The costs of these functions, other than those of the Customer Service Center, which are allocated directly to the above categories based upon usage, are included within corporate expenses as they are not directly allocable to a specific segment.

Results of Operations

Net revenues

Three Months Ended

Six Months Ended

Three Months Ended

Nine Months Ended

December 27, 2020

December 29, 2019

% Change

December 27, 2020

December 29, 2019

% Change

March 28, 2021

March 29, 2020

% Change

March 28, 2021

March 29, 2020

% Change

(dollars in thousands)

(dollars in thousands)

Net revenues:

E-Commerce
$ 777,810 $ 487,084 59.7
%
$ 1,016,673 $ 616,134 65.0
%
$ 424,768 $ 231,851 83.2
%
$ 1,441,441 $ 847,985 70.0
%
Other
99,446 118,558 -16.1
%
144,355 176,771 -18.3
%
49,466 46,925 5.4
%
193,821 223,696 -13.4
%
Total net revenues
$ 877,256 $ 605,642 44.8
%
$ 1,161,028 $ 792,905 46.4
%
$ 474,234 $ 278,776 70.1
%
$ 1,635,262 $ 1,071,681 52.6
%

Net revenues consist primarily of the selling price of the merchandise, service or outbound shipping charges, less discounts, returns and credits.

Net revenues increased ~~44.8%~~70.1% and ~~46.4%~~52.6% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, due to higher revenues across our three business segments (+~~24.7%~~55.7% and ~~+28.4%~~ +35.5% on a pro-forma basis for the three and ~~six~~nine months ended ~~December 27, 2020~~,March 28, 2021, compared to the respective prior year periods, excluding the impact of PersonalizationMall, which was acquired on August 3, 2020,and is included in our Consumer Floral & Gifts segment) as the ~~positive~~favorable growth trends we had been seeing in everyday gifting occasions ~~during~~beginning with the ~~previous two quarters~~fourth quarter of fiscal 2020 continued ~~throughout~~through the 2020 holiday gifting ~~season.~~season and into the third quarter of fiscal 2021. The marketing and merchandising investments that the Company has made across its brands, including product offerings and messaging that have resonated with our customers, coupled with the strategic acquisitions of Shari’s Berries® in August of 2019 and ~~PersonalizationMall.com~~PersonalizationMall.com® in August of 2020, have enabled the Company to capitalize on the consumer behavioral shift to e-commerce shopping ~~caused~~accelerated by the pandemic. In addition, the Easter holiday was on April 4^th in 2021, compared to April 12^th in 2020, resulting in the shift of some Easter-related revenue and associated EBITDA, into the Company’s fiscal third quarter.
Disaggregated revenue by channel follows:

Three Months Ended

Three Months Ended

March 28, 2021

March 29, 2020

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Net revenues

(in thousands)

E-commerce
$ 257,982 $ - $ 166,786 $ 424,768 $ 150,491 $ - $ 81,360 $ 231,851
Retail
1,429 - 1,660 3,089 1,166 - 5,030 6,196
Wholesale
- 12,383 6,799 19,182 - 10,801 9,516 20,317
BloomNet services
- 26,450 - 26,450 - 19,613 - 19,613
Other
982 - - 982 963 - - 963
Corporate
- - - 54 - - - 112
Eliminations
- - - (291
)
- - - (276
)
Net revenues
$ 260,393 $ 38,833 $ 175,245 $ 474,234 $ 152,620 $ 30,414 $ 95,906 $ 278,776

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Table of Contents

~~Disaggregated revenue by channel follows:~~

Three Months Ended

Three Months Ended

December 27, 2020

December 29, 2019

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Net revenues

(in thousands)

E-commerce
$ 303,275 $ - $ 474,535 $ 777,810 $ 113,858 $ - $ 373,226 $ 487,084
Retail
1,210 - 4,088 5,298 1,082 - 23,120 24,202
Wholesale
9,150 59,642 68,792 - 7,270 68,238 75,508
BloomNet services
24,901 - 24,901 - 18,452 - 18,452
Other
872 - - 872 776 - - 776
Corporate
- - 135 - - - 165
Eliminations
- - (552
)
- - - (545
)
Net revenues
$ 305,357 $ 34,051 $ 538,265 $ 877,256 $ 115,716 $ 25,722 $ 464,584 $ 605,642

Six months ended

Six months ended

Nine months ended

Nine months ended

December 27, 2020

December 29, 2019

March 28, 2021

March 29, 2020

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Consumer Floral & Gifts

BloomNet

Gourmet Foods & Gift Baskets

Consolidated

Net revenues

(in thousands)

(in thousands)

E-commerce
$ 463,067 $ - $ 553,606 $ 1,016,673 $ 202,946 $ - $ 413,188 $ 616,134 $ 721,049 $ - $ 720,392 $ 1,441,441 $ 353,436 $ - $ 494,549 $ 847,985
Retail
2,157 - 5,661 7,818 2,021 - 30,610 32,631 3,585 - 7,321 10,906 3,187 - 35,640 38,827
Wholesale
- 20,443 68,927 89,370 - 16,018 92,001 108,019 - 32,826 75,726 108,552 - 26,819 101,516 128,335
BloomNet services
- 46,346 - 46,346 - 35,144 - 35,144 - 72,796 - 72,796 - 54,757 - 54,757
Other
1,679 - - 1,679 1,517 - - 1,517 2,662 - - 2,662 2,481 - - 2,481
Corporate
- - - 241 - - - 360 - - - 295 - - - 472
Eliminations
- - - (1,099
)
- - - (900
)
- - - (1,390
)
- - - (1,176
)
Net revenues
$ 466,903 $ 66,789 $ 628,194 $ 1,161,028 $ 206,484 $ 51,162 $ 535,799 $ 792,905 $ 727,296 $ 105,622 $ 803,439 $ 1,635,262 $ 359,104 $ 81,576 $ 631,705 $ 1,071,681

Revenue by sales channel:
E-commerce revenues (combined online and telephonic) increased by ~~59.7%~~83.2% and ~~65.0%~~70.0% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, as a result of growth ~~within: (i)~~within the Gourmet Foods & Gift Baskets segment of ~~27.1%~~105.0% and ~~34.0%~~45.7%, and ~~(ii)~~ the Consumer Floral & Gifts segment of ~~166.4%~~71.4% and ~~128.2%~~104.0%, which includes the revenues of PersonalizationMall, since its date of acquisition on August 3, 2020. ~~During~~Excluding revenues attributable to PersonalizationMall, e-commerce revenues for the enterprise increased 65.9% and 48.4% during the three and ~~six~~nine months ended ~~December 27, 2020, respectively, the~~March 28, 2021.
The Company fulfilled approximately ~~9.9~~6.3 and ~~13.2~~19.5 million orders through its e-commerce sales channels (online and telephonic sales), during the three and nine months ended March 28, 2021, respectively, an increase of ~~70.7%~~81.2% and ~~75.5%~~78.1% compared to the same period of the prior year, while average order value increased 1.1% to $67.88 during the three months ended March 28, 2021 and decreased ~~6.5% and 6.0%,~~4.6% to ~~$78.89 and $76.83, respectively.~~$74.05 during the nine months ended March 28, 2021. The decrease in average order value during the nine month period ended March 28, 2021 was attributable to the impact of the mix of PersonalizationMall order volumes.

Other revenues are comprised of the Company’s BloomNet segment, as well as the wholesale and retail channels of its Consumer Floral & Gifts and Gourmet Foods & Gift Baskets segments. Other revenues ~~decreased~~increased by ~~16.1% and 18.3%~~5.4% during the three ~~and six~~ months ended ~~December 27, 2020,~~March 28, 2021, compared to the same ~~periods~~period of the prior year, due to increases in BloomNet segment revenues driven by higher network order volumes, partially offset by wholesale/retail sales channel declines within the Gourmet Foods & Gift Baskets segment, due to: (i) the closure of Harry & David retail store operations in the fourth quarter of fiscal 2020, and (ii) reduced order volumes from big-box retail store customers as a result of the pandemic.
Other revenues decreased by 13.4% during the nine months ended March 28, 2021, compared to the same period of the prior year, due to: (i) wholesale/retail sales channel declines within the Gourmet Foods & Gift Baskets segment, as big-box retail store customers reduced order volumes for the holiday season due to the pandemic, and (ii) the closure of Harry ~~and~~& David retail store operations in the fourth quarter of fiscal 2020, partially offset by an increase in BloomNet segment revenues.

Revenue by segment:
Consumer Floral & Gifts – this segment, which historically has consisted primarily of the operations of the 1-800-Flowers.com brand, but now includes revenues attributable to PersonalizationMall subsequent to its August 3, 2020 acquisition date, derives revenue from the sale of consumer floral products and gifts through its e-commerce sales channels (telephonic and online sales), retail stores, and royalties from its franchise operations. Net revenues increased ~~163.9%~~70.6% and ~~126.1%~~102.5% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, reflecting: (i) the marketing and merchandising investments made in our flagship brand, which have driven our growth and market share gains that began in the second half of Fiscal 2018, continued through Fiscal 2020, and accelerated with the start of the pandemic, ~~as well as~~and (ii) the incremental revenues of PersonalizationMall. Excluding the revenues derived from PersonalizationMall, segment pro-forma revenue growth was ~~58.3%~~44.3% and ~~57.1%~~51.6% during the three and ~~six~~nine months ended ~~December 27,~~March 28, 2021, respectively, despite the shift of the Valentine’s Day date placement from Friday in fiscal 2020 ~~respectively.~~to Sunday in fiscal 2021, which normally results in a 20% reduction in demand.

BloomNet - revenues in this segment are derived from membership fees, as well as other product and service offerings to florists. Net revenues increased ~~32.4%~~27.7% and ~~30.5%~~29.5% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, primarily due to increased: (i) settlement processing revenues, due to the higher florist-to-florist order volume, (ii)transaction, reciprocity and membership fees, driven primarily by increased order volume sent through the network, and (iii) favorable wholesale demand.

Gourmet Foods & Gift Baskets – this segment includes the operations of Harry & David, Wolferman’s, Stock Yards, Cheryl’s Cookies, The Popcorn Factory, 1-800-Baskets/DesignPac, and Shari’s Berries (acquired on August 14, 2019). Revenue is derived from the sale of gourmet fruits, cookies, baked gifts, premium chocolates and confections, gourmet popcorn, gift baskets, dipped berries, and prime steaks and chops through the Company’s e-commerce sales channels (telephonic and online sales) and company-owned and operated retail stores under the Harry & David and Cheryl’s brand names, as well as wholesale operations. Net revenues increased ~~15.9%~~82.7% and ~~17.2%~~27.2% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, due to favorable e-commerce revenues across the segment, partially offset by reduced wholesale and retail volumes. E-commerce revenue growth of ~~27.1%~~105.0% and ~~34.0%~~45.7% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, was the result ~~of increased demand during the Christmas holiday period, as well as~~of: (i) increased penetration of “everyday” volume, ~~within~~and increased holiday volume in the ~~segment,~~second quarter of fiscal 2021, both of which benefitted from the impact of the COVID-19 pandemic as product offerings, convenience, and brand sentiment resonated with ~~customers.~~customers, and (ii) a slight shift of Easter revenues into the third quarter of fiscal 2021 due to the timing of the holiday. Wholesale/retail channel revenues declined ~~30.2%~~41.8% and ~~39.2%~~39.5%, during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, as big-box retail store customers reduced order volumes due to the pandemic, and as a result of the closure of the Harry ~~and~~& David retail store operations in the fourth quarter of fiscal 2020.

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Gross profit

Three Months Ended

Six Months Ended

Three Months Ended

Nine Months Ended

December 27, 2020

December 29, 2019

% Change

December 27, 2020

December 29, 2019

% Change

March 28, 2021

March 29, 2020

% Change

March 28, 2021

March 29, 2020

% Change

(dollars in thousands)

(dollars in thousands)

Gross profit
$ 398,246 $ 269,172 48.0
%
$ 513,726 $ 345,318 48.8
%
$ 184,699 $ 107,452 71.9
%
$ 698,425 $ 452,770 54.3
%
Gross profit %
45.4
%
44.4
%
44.2
%
43.6
%
38.9
%
38.5
%
42.7
%
42.2
%

Gross profit consists of net revenues less cost of revenues, which is comprised primarily of florist fulfillment costs (fees paid directly to florists), the cost of floral and non-floral merchandise sold from inventory or through third parties, and associated costs, including inbound and outbound shipping charges. Additionally, cost of revenues includes labor and facility costs related to direct-to-consumer and wholesale production operations, as well as payments made to sending florists related to order volume sent through the Company’s BloomNet network.

Gross profit increased ~~48.0%~~71.9% and ~~48.8%~~54.3% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, as a result of the increase in revenues noted above. Gross profit percentage increased ~~100~~40 basis points and 6050 basis points, during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, as higher margins in the Consumer Floral & Gifts (primarily due to the acquisition of PersonalizationMall, which carries higher margins) and Gourmet Foods & Gift Basket segments were offset by lower margins in the BloomNet segment.year. On a pro-forma basis, excluding the impact of PersonalizationMall, gross margin percentage was ~~44.4%~~38.2% and ~~43.2%~~41.7% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively.

Gross profit by segment:
Consumer Floral & Gifts segment - Gross profit increased by ~~201.9% and 148.2%~~64.2% during the three ~~and six~~ months ended ~~December 27, 2020, respectively,~~March 28, 2021, compared to the same ~~periods~~period of the prior year, as a result of the revenue ~~increases~~increase noted above, partially offset by a decrease in gross margin percentage of 150 basis points, to 37.8% due to higher florist fulfillment costs, credits related to 3^rd party delivery issues, including ice storms which affected on-time delivery performance during the Valentine’s Day holiday, and transportation costs, partially offset by pricing initiatives, reductions in discounts, and the acquisition of PersonalizationMall, which carries higher margins.
Gross profit increased by 112.4% during the nine months ended March 28, 2021, compared to the same period of the prior year, as a result of the revenue increase noted above and increases in gross margin percentage of ~~550~~190 basis points, to ~~44.0% and 380 basis points, to 42.8%~~41.0%, ~~during the respective three and six months periods ended December 27, 2020. The increase in gross margin percentage was~~ primarily attributable to the acquisition of PersonalizationMall, which carries higher margins, as well as pricing initiatives and reductions in promotional activity after the onset of COVID-19, partially offset by higher product and delivery costs associated with the pandemic.
On a pro-forma basis, excluding the impact of PersonalizationMall, acquired on August 3, 2020, gross margin percentage was ~~39.2%~~36.1% and ~~39.1%~~37.9% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively.

BloomNetsegment - Gross profit increased by ~~27.8%~~19.4% and ~~21.2%~~20.6% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, due to the increase in revenue noted above, partially offset by a decline in gross margin percentage of ~~180~~300 basis points, to ~~49.4%~~44.3%, and ~~370~~340 basis points, to ~~47.4%~~46.3% during the respective three months ended and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, due to higher rebates (higher florist-to-florist volume) and unfavorable wholesale product margins due to mix, and higher shipping and product costs.

Gourmet Foods & Gift Baskets segment - Gross profit increased by ~~16.8%~~109.6% and ~~18.2%~~29.3% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, due to the revenue increase noted above, as well as an increase in gross profit percentage of 40500 basis points, to ~~45.9%~~39.4%, and 4070 basis points, to ~~44.9%~~43.7% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively. The improvement in gross margin percentage was primarily attributable to lower promotions, merchandise assortment, ~~and~~ channel mix, and fixed cost efficiency, partially offset by higher transportation costs due to ~~holiday~~ surcharges and expedited ship methods, as well as increased labor costs.

Marketing and sales expense

Three Months Ended

Six Months Ended

Three Months Ended

Nine Months Ended

December 27, 2020

December 29, 2019

% Change

December 27, 2020

December 29, 2019

% Change

March 28, 2021

March 29, 2020

% Change

March 28, 2021

March 29, 2020

% Change

(dollars in thousands)

(dollars in thousands)

Marketing and sales
$ 194,696 $ 127,404 52.8
%
$ 274,981 $ 184,243 49.2
%
$ 127,923 $ 78,606 62.7
%
$ 402,904 $ 262,849 53.3
%
Percentage of net revenues
22.2
%
21.0
%
23.7
%
23.2
%
27.0
%
28.2
%
24.6
%
24.5
%

Marketing and sales expense consists primarily of advertising and promotional expenditures, catalog costs, online portal and search costs, retail store and fulfillment operations (other than costs included in cost of revenues) and customer service center expenses, as well as the operating expenses of the Company’s departments engaged in marketing, selling and merchandising activities.

Marketing and sales expense increased ~~52.8%~~62.7% and ~~49.2%~~53.3% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, as a result of marketing initiatives designed to accelerate revenue growth and capture market share within both the Gourmet Foods & Gift Baskets segment, and the Consumer Floral & Gifts segment, which includes the incremental marketing costs of PersonalizationMall, which was acquired on August 3, 2020. On a pro-forma basis, excluding the impact of PersonalizationMall, marketing and sales as a percentage of net revenues, was ~~21.4%~~26.8% and ~~23.1%~~24.2% during the three and ~~six~~nine months ended ~~December 27,2020,~~March 28, 2021, respectively, compared to ~~21.0%~~28.2% and ~~23.2%~~24.5% in the same periods of the prior year, reflecting the operational efficiencies and platform leverage attributable to the revenue growth.
Technology and development expense

Three Months Ended

Six Months Ended

Three Months Ended

Nine Months Ended

December 27, 2020

December 29, 2019

% Change

December 27, 2020

December 29, 2019

% Change

March 28, 2021

March 29, 2020

% Change

March 28, 2021

March 29, 2020

% Change

(dollars in thousands)

(dollars in thousands)

Technology and development
$ 14,053 $ 11,733 19.8
%
$ 25,656 $ 22,536 13.8
%
$ 14,281 $ 11,900 20.0
%
$ 39,937 $ 34,436 16.0
%
Percentage of net revenues
1.6
%
1.9
%
2.2
%
2.8
%
3.0
%
4.3
%
2.4
%
3.2
%

Technology and development expense consists primarily of payroll and operating expenses of the Company’s information technology group, costs associated with its websites, including hosting, design, content development and maintenance and support costs related to the Company’s order entry, customer service, fulfillment and database systems.

Technology and development expense increased ~~19.8%~~20.0% and ~~13.8%~~16.0% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, primarily due to increased consulting and labor costs, increased hosting and maintenance costs incurred to support the Company’s technology platform, in addition to the incremental technology costs associated with PersonalizationMall, which was acquired on August 3, 2020.
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General and administrative expense

Three Months Ended

Six Months Ended

Three Months Ended

Nine Months Ended

December 27, 2020

December 29, 2019

% Change

December 27, 2020

December 29, 2019

% Change

March 28, 2021

March 29, 2020

% Change

March 28, 2021

March 29, 2020

% Change

(dollars in thousands)

(dollars in thousands)

General and administrative
$ 30,835 $ 22,634 36.2
%
$ 59,048 $ 44,156 33.7
%
$ 30,912 $ 20,031 54.3
%
$ 89,960 $ 64,187 40.2
%
Percentage of net revenues
3.5
%
3.7
%
5.1
%
5.6
%
6.5
%
7.2
%
5.5
%
6.0
%

General and administrative expense consists of payroll and other expenses in support of the Company’s executive, finance and accounting, legal, human resources and other administrative functions, as well as professional fees and other general corporate expenses.

General and administrative expenses increased ~~36.2%~~54.3% and ~~33.7%~~40.2% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, due to incremental costs related to: (i) PersonalizationMall (including transaction and litigation related costs), (ii) higher labor costs due to annual merit increases and performance related bonuses, as well as investment earnings on the Company’s NQDC Plan assets (offset within Other (income) expenses noted ~~below,~~below), and (iii) incremental health and safety-related COVID-19 related expenses.

Depreciation and amortization expense

Three Months Ended

Six Months Ended

December 27, 2020

December 29, 2019

% Change

December 27, 2020

December 29, 2019

% Change

(dollars in thousands)

Depreciation and amortization
$ 11,060 $ 7,830 41.3
%
$ 19,900 $ 15,465 28.7
%
Percentage of net revenues
1.3
%
1.3
%
1.7
%
2.0
%

Three Months Ended

Nine Months Ended

March 28, 2021

March 29, 2020

% Change

March 28, 2021

March 29, 2020

% Change

(dollars in thousands)

Depreciation and amortization
$ 11,892 $ 7,803 52.4
%
$ 31,792 $ 23,268 36.6
%
Percentage of net revenues
2.5
%
2.8
%
1.9
%
2.2
%

Depreciation and amortization expense ~~expenses~~ increased ~~41.3%~~52.4% and ~~28.7%~~36.6% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, primarily due to the incremental depreciation and customer list amortization associated with PersonalizationMall, ~~as well as~~ recent short-lived IT related ecommerce/platform ~~enhancements.~~enhancements and accelerated depreciation on certain legacy systems, which are being replaced with modern platforms.

Interest (income) expense, net

Three Months Ended

Six Months Ended

December 27, 2020

December 29, 2019

% Change

December 27, 2020

December 29, 2019

% Change

(dollars in thousands)

Interest expense, net
$ 1,927 $ 985 95.6
%
$ 2,967 $ 1,580 87.8
%

Three Months Ended

Nine Months Ended

March 28, 2021

March 29, 2020

% Change

March 28, 2021

March 29, 2020

% Change

(dollars in thousands)

Interest expense, net
$ 1,553 $ 147 956.5
%
$ 4,520 $ 1,727 161.7
%

Interest expense, net consists primarily of interest expense and amortization of deferred financing costs attributable to the Company’s credit facility (See Note 8 - Debt, in Item 1. for details), net of income earned on the Company’s available cash balances.

Interest expense, net increased ~~95.6%~~956.5% and ~~87.8%~~161.7% during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, compared to the same periods of the prior year, due to the incremental interest expense associated with the New Term Loan, which was used to partially finance the acquisition of PersonalizationMall, and lower interest income on the Company’s outstanding cash balances due to lower interest rates.

Other (income) expense, net

Three Months Ended

Six Months Ended

December 27, 2020

December 29, 2019

% Change

December 27, 2020

December 29, 2019

% Change

(dollars in thousands)

Other (income) expense, net
$ (2,257
)
$ (975
)
131.5
%
$ (3,256
)
$ (891
)
265.4
%

Three Months Ended

Nine Months Ended

March 28, 2021

March 29, 2020

% Change

March 28, 2021

March 29, 2020

% Change

(dollars in thousands)

Other (income) expense, net
$ (945
)
$ 2,605 136.3
%
$ (4,201
)
$ 1,714 345.1
%

Other ~~expense,~~income (expense), net for the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, consists primarily of investment ~~gain~~(gains)/losses on the Company’s NQDC Plan assets.

Income Taxes
The Company recorded income tax benefit of $2.3 million and income tax expense of ~~$34.3 million and $30.5~~$28.2 million during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively, and ~~$25.4~~income tax benefit of $4.0 million and ~~$19.3~~income tax expense of $15.4 million during the three and ~~six~~nine months ended ~~December~~March 29, ~~2019,~~2020, respectively. The Company’s effective tax rate for the three and ~~six~~nine months ended ~~December 27, 2020~~March 28, 2021 was ~~23.2%~~255.6% and ~~22.7%~~21.1%, respectively, compared to ~~25.5%~~29.2% and ~~24.7%~~23.8% in the same periods of the prior year. The effective rates for fiscal ~~year~~ 2021 and fiscal ~~year~~ 2020 differed from the U.S. federal statutory rate of 21% due to state income taxes and nondeductible expenses for executive compensation, which were partially offset by various permanent differences and tax credits, including excess tax benefits from stock-based compensation.

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Table of Contents

Liquidity and Capital Resources
Liquidity and borrowings

The Company's principal sources of liquidity are cash on hand, cash flows generated from operations and borrowings available under the 2020 Credit Agreement (see Note 8 - Debt in Item 1 for details). At ~~December 27, 2020,~~March 28, 2021, the Company had working capital of ~~$146.7~~$144.6 million, including cash and cash equivalents of ~~$370.6~~$256.8 million, compared to working capital of $198.3 million, including cash and cash equivalents of $240.5 million, at June 28, 2020.

Due to the seasonal nature of the Company’s business, and its continued expansion into non-floral products, the Thanksgiving through Christmas holiday season, which falls within the Company’s second fiscal quarter, historically generated nearly 50% of the Company’s annual revenues, and all of its earnings. However, with the onset of the ~~COVID-19~~ pandemic of the ~~Company experienced a significant increase in its revenues and earnings during its fourth quarter~~novel strain of ~~fiscal year 2020. These trends have continued through the first four weeks of its fiscal year 2021 third quarter. Our~~coronavirus (“COVID-19”), our customers have increasingly turned to our brands and our expanded product offerings to help them connect and express themselves, ~~during the recent COVID-19 pandemic~~ and our “everyday” gifting product line has seen increased volume. While the continuing impacts of COVID-19 are difficult to predict, the Company expects that its fiscal second quarter will continue to be its largest in terms of revenues and earnings, although ~~increases~~the aforementioned increase in the Company’s “everyday” business ~~have~~has and ~~are~~is expected to continue to lessen the seasonality of our business.

The Company utilized cash on hand to fund its operations through August 2020. In September 2020, the Company borrowed under its Revolver to fund short-term working capital needs, with borrowings peaking at $70.0 million in November 2020. Cash generated from operations during the Christmas holiday shopping season enabled the Company to repay the Revolver in December 2020. Based on current projected cash flows, the Company believes that available cash balances are expected to be sufficient to provide for the Company’s operating needs until the second quarter of fiscal year 2022, when the Company expects to borrow against its Revolver to fund pre-holiday manufacturing and inventory purchases. The Company has no outstanding amount under its Revolver as of ~~December 27, 2020.~~March 28, 2021.

While we believe that our sources of funding will be sufficient to meet our anticipated operating cash needs for at least the next twelve months, any projections of future cash needs and cash flows are subject to substantial uncertainty. We continually evaluate, and will, from time to time, consider the acquisition of, or investment in, complementary businesses, products, services, capital infrastructure, and technologies, which might affect our liquidity requirements or cause us to require additional financing.

To date, we have not identified any material liquidity deficiencies as a result of the COVID-19 pandemic. Based on the information currently available to us, we do not expect the impact of COVID-19 to have a negative impact on our liquidity. We will continue to monitor and assess the impact COVID-19 may have on our business and financial results. See Part II. Item 1A. ~~“Risk Factors”~~“Risk Factors”and Part I. Item 2. ~~“Management’s~~“Management’s Discussion and Analysis of Financial Condition and Results of ~~Operations”~~Operations” for further information.

Cash Flows

Net cash provided by operating activities of ~~$316.6~~$218.2 million, for the ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, was primarily attributable to the Company’s net income during the period, adjusted by non-cash charges for depreciation and amortization and stock-based compensation, combined with ~~seasonal~~ changes in working capital, including ~~holiday related~~ increases in accounts payable and accrued expenses ~~and reductions in inventory,~~(volume related), partially offset by increases in inventory (due to efforts to rebuild inventory levels to accommodate sales growth) and receivables ~~related to holiday season sales.~~(volume related).

Net cash used in investing activities of ~~$267.9~~$279.0 million, for the ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, was primarily attributable to the acquisition of PersonalizationMall for $250.9 million, capital expenditures of ~~$15.7~~$26.8 million related to the Company's technology initiatives, as well as manufacturing production and warehousing equipment.

Net cash provided by financing activities of ~~$81.4~~$77.1 million, for the ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, related to proceeds from bank borrowings of $265.0 million (including the Company’s New Term Loan in the amount of $100.0 million, which was used to repay ~~borrowing~~borrowings then outstanding under the Company’s Revolver in the amount of $97.5 million), repayment of notes payable and bank borrowings of ~~$170.0~~$172.5 million (including the $97.5 million repayment of the Revolver upon closing of the $100.0 million New Term Loan), and the acquisition of ~~$12.5~~$14.8 million of treasury stock.

21

~~Table of Contents~~
Stock Repurchase Program

See Item 2 in Part II below for details.
Contractual Obligations

At ~~December 27, 2020,~~March 28, 2021, the Company’s contractual obligations consist of:

●
Long-term debt obligations - payments due under the Company's 2020 Credit Agreement (see Note 8 - Debt in Item 1 for details and payments due by period).
●
Operating lease obligations – payments due under the Company’s operating leases (see Note 13 - Leases in Item 1 for details and payments due by period for the long-term operating leases).
●
Purchase commitments - consisting primarily of inventory and IT related equipment purchase orders and license agreements made in the ordinary course of business – see below for the contractual payments due by period.

Payments due by period

(in thousands)

Remaining Fiscal 2021

Fiscal 2022

Fiscal 2023

Fiscal 2024

Fiscal 2025

Thereafter

Total

Purchase commitments
$ 92,805 $ 4,986 $ 5,694 $ 4,539 $ 3,750 $ 2,000 $ 113,774

Payments due by period

(in thousands)

Remaining Fiscal 2021

Fiscal 2022

Fiscal 2023

Fiscal 2024

Fiscal 2025

Thereafter

Total

Purchase commitments
$ 106,061 $ 12,999 $ 6,861 $ 5,511 $ 3,750 $ 2,000 $ 137,182

Critical Accounting Policies and Estimates

As disclosed in the Company’s Annual Report on Form 10-K for the fiscal year ended June 28, 2020, the discussion and analysis of the Company’s financial condition and results of operations are based upon the consolidated financial statements, which have been prepared in conformity with U.S. generally accepted accounting principles. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and related disclosure of contingent assets and liabilities. Management bases its estimates and assumptions on historical experience and on various other factors that are believed to be reasonable under the circumstances, and management evaluates its estimates and assumptions on an ongoing basis. Actual results may differ from these estimates under different assumptions or conditions. The Company’s most critical accounting policies relate to goodwill, other intangible assets and income taxes. There have been no significant changes to the assumptions and estimates related to the Company’s critical accounting policies, since June 28, 2020.

22
Table of Contents
Recently Issued Accounting Pronouncements
See Note 1 - Accounting Policies in Item 1 for details regarding the impact of accounting standards that were recently issued on our consolidated financial statements.

Forward Looking Information and Factors that May Affect Future Results

Our disclosure and analysis in this report contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements represent the Company’s current expectations or beliefs concerning future events and can generally be identified by the use of statements that include words such as “estimate,” “project,” “believe,” “anticipate,” “intend,” “plan,” “foresee,” “likely,” “will,” “goal,” “target” or similar words or phrases. These forward-looking statements are subject to risks, uncertainties and other factors, many of which are outside of the Company’s control that could cause actual results to differ materially from the results expressed or implied in the forward-looking statements, including:

●
the Company’s ability:
o   to achieve revenue and profitability;
o   to leverage its operating platform and reduce operating expenses;
o   to manage the increased seasonality of its business;
o   to cost effectively acquire and retain customers;
o   to effectively integrate and grow acquired companies;
o   to reduce working capital requirements and capital expenditures;
o   to compete against existing and new competitors;
o   to manage expenses associated with sales and marketing and necessary general and administrative and technology investments; and
o   to cost effectively manage inventories;
●
the outcome of contingencies, including legal proceedings in the normal course of business
●
general consumer sentiment and economic conditions that may affect levels of discretionary customer purchases of the Company’s products; and
●
the impact of COVID-19 on our business and financial statements.

We cannot guarantee that any forward-looking statement will be realized, although we believe we have been prudent in our plans and assumptions. Achievement of future results is subject to risks, uncertainties and inaccurate assumptions. Should known or unknown risks or uncertainties materialize, or should underlying assumptions prove inaccurate, actual results could vary materially from past results and those anticipated, estimated or projected. Investors should bear this in mind as they consider forward-looking statements.

We undertake no obligation to publicly update forward-looking statements, whether as a result of new information, future events or otherwise. You are advised, however, to consult any further disclosures we make on related subjects in our Forms 10-Q, 8-K and 10-K reports to the Securities and Exchange Commission. Our Annual Report on Form 10-K filing for the fiscal year ended June 28, 2020 listed various important factors that could cause actual results to differ materially from expected and historic results. We note these factors for investors as permitted by the Private Securities Litigation Reform Act of 1995. Readers can find them in Part I, Item 1A, of that filing under the heading “Cautionary Statements Under the Private Securities Litigation Reform Act of 1995”. We incorporate that section of that Form 10-K in this filing and investors should refer to it. In addition, please refer to additional risk factors in Part II, Item 1A in this Form 10-Q.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The Company is exposed to market risk from the effect of interest rate changes.

Interest Rate Risk
The Company’s exposure to market risk for changes in interest rates relates primarily to the Company’s investment of available cash balances and its long-term debt. The Company generally invests its cash and cash equivalents in investment grade corporate and U.S. government securities. Due to the currently low rates of return the Company is receiving on its cash equivalents, the potential for a significant decrease in short-term interest rates is low and, therefore, a further decrease would not have a material impact on the Company’s interest income. Borrowings under the Company’s 2020 Credit Agreement bear interest at a variable rate, plus an applicable margin, and therefore expose the Company to market risk for changes in interest rates. The effect of a 50 basis point increase in current interest rates on the Company’s interest expense would be approximately $0.3 million and ~~$0.5~~$0.8 million during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, respectively.
22

~~Table of Contents~~

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

The Company’s management, with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as of ~~December 27, 2020.~~March 28, 2021. Based on that evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective as of ~~December 27, 2020.~~March 28, 2021.

Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting identified in connection with the Company’s evaluation required by Rules 13a-15(d) or 15d-15(d) of the Securities Exchange Act of 1934 during the quarter ended ~~December 27, 2020,~~March 28, 2021, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. To the extent our normal procedures and controls related to our financial close or other reporting processes were adversely impacted by the COVID-19 outbreak, we took appropriate actions and safeguards to reasonably ensure the fair presentation of the financial statements in accordance with GAAP.

23

Table of Contents
PART II. – OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

Litigation

Bed Bath & Beyond:

On April 1, 2020, the Seller commenced an action against the Company in the Court of Chancery for the State of Delaware, which is captioned Bed Bath & Beyond Inc. v. 1-800-Flowers.com, et ano., C.A. (the “Complaint”), alleging a breach of the Equity Purchase Agreement (the ~~“Agreement”~~“Purchase Agreement”), dated February 14, 2020, between Seller, PersonalizationMall, the Company and the Purchaser, pursuant to which the Seller agreed to sell to Purchaser, and the Purchaser agreed to purchase from Seller, all of the issued and outstanding membership interests of PersonalizationMall. The action was initiated after the Company requested a reasonable delay in the closing under the Purchase Agreement due to the unprecedented circumstances created by COVID-19. The Complaint requested an order of specific performance to consummate the transaction under the Purchase Agreement plus attorney’s fees and costs in connection with the action. The Company filed its answer to the Complaint on April 17, 2020 and an order governing expedited proceedings was approved on April 9, 2020 that set a trial date for late September 2020. On July 21, 2020, the Company and Seller entered into a settlement agreement, pursuant to which the Company agreed to move forward with its purchase of PersonalizationMall for $245.0 million, subject to certain working capital and other adjustments. The transaction closed on August 3, 2020. In connection with the settlement agreement, the parties executed a Stipulation and Proposed Order of Dismissal, resulting in the voluntary dismissal with prejudice of the litigation relating to the transaction.

In addition, there are various claims, lawsuits, and pending actions against the Company and its subsidiaries incident to the operations of its businesses. It is the opinion of management, after consultation with counsel, that the final resolution of such claims, lawsuits and pending actions will not have a material adverse effect on the Company's consolidated financial position, results of operations or liquidity.

ITEM 1A.RISK FACTORS.

There were no material changes to the Company’s risk factors as discussed in Part 1, Item 1A-Risk Factors in the Company’s Annual Report on Form 10-K for the year ended June 28, 2020.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The Company has a stock repurchase plan through which purchases can be made from time to time in the open market and through privately negotiated transactions, subject to general market conditions. The repurchase program is financed utilizing available cash. On June 27, 2019, the Company’s Board of Directors authorized an increase to its stock repurchase plan of up to $30.0 million. As of ~~December 27, 2020, $6.9~~March 28, 2021, $4.5 million remained authorized under the plan. Subsequent to the end of the quarter, on April 22, 2021, the Company’s Board of Directors authorized an increase to its stock repurchase plan of up to $40.0 million.

The following table sets forth, for the months indicated, the Company’s purchase of common stock during the first ~~six~~nine months of fiscal 2021, which includes the period July 1, 2020 through ~~December 27, 2020:~~March 28, 2021:

Period

Total Number of
Shares Purchased

Average Price
Paid Per Share (1)

Total Number of Shares
Purchased as Part of
Publicly Announced
Plans or Programs

Dollar Value of Shares
that May Yet Be Purchased
Under the Plans or Programs

Total Number of
Shares Purchased

Average Price
Paid Per Share (1)

Total Number of Shares
Purchased as Part of
Publicly Announced
Plans or Programs

Dollar Value of Shares
that May Yet Be Purchased
Under the Plans or Programs

(in thousands, except average price paid per share)

(in thousands, except average price paid per share)

06/29/20 - 07/26/20
- $ - - $ 19,320 - $ - - $ 19,320
07/27/20 - 08/23/20
- $ - - $ 19,320 - $ - - $ 19,320
08/24/20 - 09/27/20
36,355 $ 29.94 36,355 $ 18,231 36,355 $ 29.94 36,355 $ 18,231
09/28/20 - 10/25/20
- $ - - $ 18,231 - $ - - $ 18,231
10/26/20 - 11/22/20
305,941 $ 21.23 305,941 $ 11,735 305,941 $ 21.23 305,941 $ 11,735
11/23/20 - 12/27/20
203,842 $ 23.93 203,842 $ 6,850 203,842 $ 23.93 203,842 $ 6,850
12/28/20 - 01/24/21
70,438 $ 27.65 70,438 $ 4,900
01/25/21 - 02/21/21
12,821 $ 31.63 12,821 $ 4,494
02/22/21 - 03/28/21
- $ - - $ 4,494
Total
546,138 $ 22.82 546,138 629,397 $ 23.54 629,397
(1) Average price per share excludes commissions and other transaction fees.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

Not applicable.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

ITEM 5. OTHER INFORMATION

None.

23

Table of Contents

ITEM 6. EXHIBITS

31.1

Certification of the principal executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. *
31.2

Certification of the principal financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. *
32.1

Certifications pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. *
101.INS

Inline XBRL Instance Document
101.SCH

Inline XBRL Taxonomy Extension Schema Document
101.CAL

Inline XBRL Taxonomy Calculation Linkbase Document
101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB

Inline XBRL Taxonomy Extension Label Document
101.PRE

Inline XBRL Taxonomy Definition Presentation Document
104

Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
* Filed herewith.

24

Table of Contents

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

1-800-FLOWERS.COM, Inc.
(Registrant)

Date:      ~~February 5,~~May 7, 2021
/s/ Christopher G. McCann
Christopher G. McCann
Chief Executive Officer,
Director and President
(Principal Executive Officer)
Date:      ~~February 5,~~May 7, 2021
/s/ William E. Shea
William E. Shea
Senior Vice President, Treasurer and
Chief Financial Officer (Principal
Financial and Accounting Officer)

25

Delaware	11-3117311
(State of incorporation)	(I.R.S. Employer Identification No.)

One Old Country Road, Carle Place, New York, 11514	(516) 237-6000
(Address of principal executive offices) (Zip code)	(Registrant’s telephone number, including area code)

Title of each class	Trading symbol(s)	Name of each exchange on which registered
Class A common stock	FLWS	The Nasdaq Stock Market

☐ Large accelerated filer		☑ Accelerated filer
☐ Non-accelerated filer		☐ Smaller reporting company
		☐ Emerging growth company

Class A common stock:	~~36,693,449~~36,931,163
Class B common stock:	28,153,614

		Page
Part I.	Financial Information
Item 1.	Condensed Consolidated Financial Statements		1
	Condensed Consolidated Balance Sheets – ~~December 27, 2020~~March 28, 2021 (Unaudited) and June 28, 2020		1
	Condensed Consolidated Statements of ~~Income~~Operations and Comprehensive Income (Loss) (Unaudited) – Three and ~~Six~~Nine Months Ended ~~December 27,~~March 28, 2021 and March 29, 2020 ~~and December 29, 2019~~		2
	Condensed Consolidated Statements of ~~Stockholder’s~~Stockholders' Equity (Unaudited) – Three and ~~Six~~Nine Months Ended ~~December 27,~~March 28, 2021 and March 29, 2020 ~~and December 29, 2019~~		3
	Condensed Consolidated Statements of Cash Flows (Unaudited) – ~~Six~~Nine Months Ended ~~December 27,~~March 28, 2021 and March 29, 2020 ~~and December 29, 2019~~		4
	Notes to Condensed Consolidated Financial Statements (Unaudited)		5
Item 2.	~~Management’s~~Management’s Discussion and Analysis of Financial Condition and Results of Operations		14
Item 3.	Quantitative and Qualitative Disclosures About Market Risk		23	22
Item 4.	Controls and Procedures		23

Part II.	Other Information
Item 1.	Legal Proceedings		24	23
Item 1A.	Risk Factors		24	23
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds		24	23
Item 3.	Defaults upon Senior Securities		24	23
Item 4.	Mine Safety Disclosures		24	23
Item 5.	Other Information		24	23
Item 6.	Exhibits		24

~~Signatures~~			25

Signatures			26

	December 27, 2020			*June 28, 2020*			*March 28, 2021*			*June 28, 2020*
	(unaudited)						(unaudited)
Assets
Current assets:
Cash and cash equivalents	$	370,586		$	240,506		$	256,783		$	240,506
Trade receivables, net		72,590			15,178			39,121			15,178
Inventories		89,389			97,760			122,385			97,760
Prepaid and other		30,879			25,186			30,243			25,186
Total current assets		563,444			378,630			448,532			378,630

Property, plant and equipment, net		197,598			169,075			197,490			169,075
Operating lease right-of-use assets		88,096			66,760			86,616			66,760
Goodwill		208,048			74,711			208,048			74,711
Other intangibles, net		140,672			66,273			139,962			66,273
Other assets		24,402			18,986			26,672			18,986
Total assets	$	1,222,260		$	774,435		$	1,107,320		$	774,435

Liabilities and Stockholders' Equity
Current liabilities:
Accounts payable	$	104,965		$	25,306		$	60,217		$	25,306
Accrued expenses		285,822			141,741			215,177			141,741
Current maturities of long-term debt		15,000			5,000			17,500			5,000
Current portion of long-term operating lease liabilities		10,953			8,285			11,021			8,285
Total current liabilities		416,740			180,332			303,915			180,332

Long-term debt		170,912			87,559			166,213			87,559
Long-term operating lease liabilities		81,308			61,964			79,803			61,964
Deferred tax liabilities		27,244			28,632			26,501			28,632
Other liabilities		28,448			16,174			30,773			16,174
Total liabilities		724,652			374,661			607,205			374,661

Commitments and contingencies (See Note 13 and Note 14)

Stockholders’ equity:
Preferred stock, $0.01 par value, 10,000,000 shares authorized, none issued		0			0			0			0
Class A common stock, $0.01 par value, 200,000,000 shares authorized, 55,166,476 and 53,704,477 shares issued at December 27, 2020 and June 28, 2020, respectively		551			537
Class B common stock, $0.01 par value, 200,000,000 shares authorized, 33,433,614 and 33,822,823 shares issued at December 27, 2020 and June 28, 2020, respectively		334			338
Class A common stock, $0.01 par value, 200,000,000 shares authorized, 55,452,711 and 53,704,477 shares issued at March 28, 2021 and June 28, 2020, respectively								555			537
Class B common stock, $0.01 par value, 200,000,000 shares authorized, 33,433,614 and 33,822,823 shares issued at March 28, 2021 and June 28, 2020, respectively								334			338
Additional paid-in-capital		364,411			358,031			367,842			358,031
Retained earnings		271,438			167,523			272,865			167,523
Accumulated other comprehensive loss		(244	)		(243	)		(244	)		(243	)
Treasury stock, at cost, 18,509,689 and 17,963,551 Class A shares at December 27, 2020 and June 28, 2020, respectively, and 5,280,000 Class B shares at December 27, 2020 and June 28, 2020, respectively		(138,882	)		(126,412	)
Treasury stock, at cost, 18,592,948 and 17,963,551 Class A shares at March 28, 2021 and June 28, 2020, respectively, and 5,280,000 Class B shares at March 28, 2021 and June 28, 2020								(141,237	)		(126,412	)
Total stockholders’ equity		497,608			399,774			500,115			399,774
Total liabilities and stockholders’ equity	$	1,222,260		$	774,435		$	1,107,320		$	774,435

	*Three Months Ended*						*Six Months Ended*						*Three Months Ended*						*Nine Months Ended*
	*December 27, 2020*			*December 29, 2019*			*December 27, 2020*			*December 29, 2019*			*March 28, 2021*			*March 29, 2020*			*March 28, 2021*			*March 29, 2020*

Net revenues	$	877,256		$	605,642		$	1,161,028		$	792,905		$	474,234		$	278,776		$	1,635,262		$	1,071,681
Cost of revenues		479,010			336,470			647,302			447,587			289,535			171,324			936,837			618,911
Gross profit		398,246			269,172			513,726			345,318			184,699			107,452			698,425			452,770
Operating expenses:
Marketing and sales		194,696			127,404			274,981			184,243			127,923			78,606			402,904			262,849
Technology and development		14,053			11,733			25,656			22,536			14,281			11,900			39,937			34,436
General and administrative		30,835			22,634			59,048			44,156			30,912			20,031			89,960			64,187
Depreciation and amortization		11,060			7,830			19,900			15,465			11,892			7,803			31,792			23,268
Total operating expenses		250,644			169,601			379,585			266,400			185,008			118,340			564,593			384,740
Operating income		147,602			99,571			134,141			78,918
Operating income (loss)														(309	)		(10,888	)		133,832			68,030
Interest expense, net		1,927			985			2,967			1,580			1,553			147			4,520			1,727
Other (income) expense, net		(2,257	)		(975	)		(3,256	)		(891	)		(945	)		2,605			(4,201	)		1,714
Income before income taxes		147,932			99,561			134,430			78,229
Income tax expense		34,255			25,409			30,515			19,348
Net income		113,677			74,152			103,915			58,881
Income (loss) before income taxes														(917	)		(13,640	)		133,513			64,589
Income tax expense (benefit)														(2,344	)		(3,983	)		28,171			15,365
Net income (loss)														1,427			(9,657	)		105,342			49,224
Other comprehensive income (loss) (currency translation & other miscellaneous items)		(1	)		16			(1	)		16			0			1			(1	)		17
Comprehensive income	$	113,676		$	74,168		$	103,914		$	58,897
Comprehensive income (loss)													$	1,427		$	(9,656	)	$	105,341		$	49,241

Basic net income per common share	$	1.76		$	1.15		$	1.61		$	0.91
Basic net income (loss) per common share													$	0.02		$	(0.15	)	$	1.63		$	0.76

Diluted net income per common share	$	1.71		$	1.12		$	1.56		$	0.89
Diluted net income (loss) per common share													$	0.02		$	(0.15	)	$	1.58		$	0.74

Weighted average shares used in the calculation of net income per common share:
Weighted average shares used in the calculation of net income (loss) per common share:
Basic		64,728			64,687			64,524			64,595			64,885			64,348			64,644			64,517
Diluted		66,543			66,401			66,593			66,486			66,474			64,348			66,564			66,378

	Three Months Ended December 27, 2020 and December 29, 2019																									*Three Months Ended March 28, 2021 and March 29, 2020*
	*Common Stock*										*Additional*		*Retained*		*Accumulated*								*Total*			*Common Stock*								*Additional*		*Retained*			*Accumulated*								*Total*
	*Class A*				*Class B*						*Paid-in*		*Earnings*		*Other*			*Treasury Stock*					*Stockholders’*			*Class A*				*Class B*				*Paid-in*		*Earnings*			*Other*			*Treasury Stock*					*Stockholders*’
	*Shares*		*Amount*		*Shares*			*Amount*			*Capital*				*Comprehensive Loss*			*Shares*		*Amount*			*Equity*			*Shares*		*Amount*		*Shares*		*Amount*		*Capital*					*Comprehensive Loss*			*Shares*		*Amount*			*Equity*
Balance at September 27, 2020		54,053,730	$	541		33,638,614		$	336		$	360,643	$	157,761	$	(243	)		23,279,906	$	(127,500	)	$	391,538
Balance at December 28, 2020																											55,166,476	$	551		33,433,614	$	334	$	364,411	$	271,438		$	(244	)		23,789,689	$	(138,882	)	$	497,608
Net income		-		0		-			0			0		113,677		0			-		0			113,677			-		0		-		0		0		1,427			0			-		0			1,427
Translation adjustment		-		0		-			0			0		0		(1	)		-		0			(1	)
Stock-based compensation		554,924		5		0			0			2,960		0		0			0		0			2,965
Exercise of stock options		352,822		3		0			0			808		0		0			0		0			811
Conversion – Class B into Class A		205,000		2		(205,000	)		(2	)		0		0		0			0		0			0
Acquisition of Class A treasury stock		0		0		0			0			0		0		0			509,783		(11,382	)		(11,382	)
Balance at December 27, 2020		55,166,476	$	551		33,433,614		$	334		$	364,411	$	271,438	$	(244	)		23,789,689	$	(138,882	)	$	497,608

Balance at September 29, 2019		53,216,294	$	532		33,822,823		$	338		$	351,304	$	93,254	$	(269	)		22,491,206	$	(115,763	)	$	329,396
Net income		-		0		-			0			0		74,152		0			-		0			74,152
Translation adjustment		-		0		-			0			0		0		16			-		0			16
Stock-based compensation		437,625		4		-			0			2,276		0		0			0		0			2,280			36,335		1		0		0		2,870		0			0			0		0			2,871
Exercise of stock options		25,000		0		0			0			63		0		0			0		0			63			249,900		3		0		0		561		0			0			0		0			564
Acquisition of Class A treasury stock		0		0		0			0			0		0		0			368,750		(4,999	)		(4,999	)		0		0		0		0		0		0			0			83,259		(2,355	)		(2,355	)
Balance at March 28, 2021																											55,452,711	$	555		33,433,614	$	334	$	367,842	$	272,865		$	(244	)		23,872,948	$	(141,237	)	$	500,115

Balance at December 29, 2019		53,678,919	$	536		33,822,823		$	338		$	353,643	$	167,406	$	(253	)		22,859,956	$	(120,762	)	$	400,908			53,678,919	$	536		33,822,823	$	338	$	353,643	$	167,406		$	(253	)		22,859,956	$	(120,762	)	$	400,908
Net loss																											-		0		-		0		0		(9,657	)		0			-		0			(9,657	)
Translation adjustment																											-		0		-		0		0		0			1			-		0			1
Stock-based compensation																											23,891		1		0		0		2,395		0			0			0		0			2,396
Acquisition of Class A treasury stock																											0		0		0		0		0		0			0			382,941		(5,637	)		(5,637	)
Balance at March 29, 2020																											53,702,810	$	537		33,822,823	$	338	$	356,038	$	157,749		$	(252	)		23,242,897	$	(126,399	)	$	388,011

	Six Months Ended December 27, 2020 and December 29, 2019																									*Nine Months Ended March 28, 2021 and March 29, 2020*
	*Common Stock*										*Additional*		*Retained*		*Accumulated*								*Total*			*Common Stock*										*Additional*		*Retained*		*Accumulated*								*Total*
	*Class A*				*Class B*						*Paid-in*		*Earnings*		*Other*			*Treasury Stock*					*Stockholders’*			*Class A*				*Class B*						*Paid-in*		*Earnings*		*Other*			*Treasury Stock*					*Stockholders*’
	*Shares*		*Amount*		*Shares*			*Amount*			*Capital*				*Comprehensive Loss*			*Shares*		*Amount*			*Equity*			*Shares*		*Amount*		*Shares*			*Amount*			*Capital*				*Comprehensive Loss*			*Shares*		*Amount*			*Equity*
Balance at June 28, 2020		53,704,477	$	537		33,822,823		$	338		$	358,031	$	167,523	$	(243	)		23,243,551	$	(126,412	)	$	399,774			53,704,477	$	537		33,822,823		$	338		$	358,031	$	167,523	$	(243	)		23,243,551	$	(126,412	)	$	399,774
Net income				0					0			0		103,915		0					0			103,915			-		0		-			0			0		105,342		0			-		0			105,342
Translation adjustment		-		0		-			0			0		0		(1	)		-		0			(1	)		-		0		-			0			0		0		(1	)		-		0			(1	)
Stock-based compensation		643,590		6		0			0			5,352		0		0			0		0			5,358			679,925		7		0			0			8,222		0		0			0		0			8,229
Exercise of stock options		429,200		4		0			0			1,028		0		0			0		0			1,032			679,100		7		0			0			1,589		0		0			0		0			1,596
Conversion – Class B into Class A		389,209		4		(389,209	)		(4	)		0		0		0			0		0			0			389,209		4		(389,209	)		(4	)		0		0		0			0		0			0
Acquisition of Class A treasury stock		0		0		0			0			0		0		0			546,138		(12,470	)		(12,470	)		0		0		0			0			0		0		0			629,397		(14,825	)		(14,825	)
Balance at December 27, 2020		55,166,476	$	551		33,433,614		$	334		$	364,411	$	271,438	$	(244	)		23,789,689	$	(138,882	)	$	497,608
Balance at March 28, 2021																											55,452,711	$	555		33,433,614		$	334		$	367,842	$	272,865	$	(244	)		23,872,948	$	(141,237	)	$	500,115

Balance at June 30, 2019		53,084,127	$	530		33,822,823		$	338		$	349,319	$	108,525	$	(269	)		22,489,093	$	(115,732	)	$	342,711			53,084,127	$	530		33,822,823		$	338		$	349,319	$	108,525	$	(269	)		22,489,093	$	(115,732	)	$	342,711
Net income		-		0		-			0			0		58,881		0			-		0			58,881			-		0		-			0			0		49,224		0			-		0			49,224
Translation adjustment		-		0		-			0			0		0		16			-		0			16			-		0		-			0			0		0		17			-		0			17
Stock-based compensation		444,792		4		0			0			4,041		0		0			0		0			4,045			468,683		5		0			0			6,436		0		0			0		0			6,441
Exercise of stock options		150,000		2		0			0			283		0		0		��	0		0			285			150,000		2		0			0			283		0		0			0		0			285
Acquisition of Class A treasury stock		0		0		0			0			0		0		0			370,863		(5,030	)		(5,030	)		0		0		0			0			0		0		0			753,804		(10,667	)		(10,667	)
Balance at December 29, 2019		53,678,919	$	536		33,822,823		$	338		$	353,643	$	167,406	$	(253	)		22,859,956	$	(120,762	)	$	400,908
Balance at March 29, 2020																											53,702,810	$	537		33,822,823		$	338		$	356,038	$	157,749	$	(252	)		23,242,897	$	(126,399	)	$	388,011

	Six months ended						*Nine months ended*
	December 27, 2020			*December 29, 2019*			*March 28, 2021*			*March 29, 2020*

Operating activities:
Net income	$	103,915		$	58,881		$	105,342		$	49,224
Adjustments to reconcile net loss to net cash used in operating activities:
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization		19,900			15,465			31,792			23,268
Amortization of deferred financing costs		545			325			844			486
Deferred income taxes		(1,388	)		(1,003	)		(2,131	)		(1,597	)
Bad debt expense		341			731			959			1,201
Stock-based compensation		5,358			4,045			8,229			6,441
Other non-cash items		(321	)		(187	)		(79	)		(23	)
Changes in operating items:
Trade receivables		(56,372	)		(32,918	)		(23,520	)		(15,044	)
Inventories		25,369			25,358			(7,627	)		19,353
Prepaid and other		(1,937	)		1,021			(1,301	)		3,148
Accounts payable and accrued expenses		212,340			90,166			96,947			31,442
Other assets and liabilities		8,897			272			8,756			(557	)
Net cash provided by operating activities		316,647			162,156			218,211			117,342

Investing activities:
Acquisitions, net of cash acquired		(250,943	)		(20,500	)		(250,943	)		(20,500	)
Capital expenditures, net of non-cash expenditures		(15,708	)		(10,712	)		(26,821	)		(22,282	)
Purchase of equity investments		(1,285	)		(1,001	)		(1,251	)		(1,176	)
Net cash used in investing activities		(267,936	)		(32,213	)		(279,015	)		(43,958	)

Financing activities:
Acquisition of treasury stock		(12,470	)		(5,030	)		(14,825	)		(10,667	)
Proceeds from exercise of employee stock options		1,032			285			1,596			285
Proceeds from bank borrowings		265,000			20,000			265,000			20,000
Repayment of notes payable and bank borrowings		(170,000	)		(22,500	)		(172,497	)		(23,750	)
Debt issuance cost		(2,193	)		(60	)		(2,193	)		(60	)
Net cash provided by (used in) financing activities		81,369			(7,305	)		77,081			(14,192	)

Net change in cash and cash equivalents		130,080			122,638			16,277			59,192
Cash and cash equivalents:
Beginning of period		240,506			172,923			240,506			172,923
End of period	$	370,586		$	295,561		$	256,783		$	232,115

●	E-commerce revenues - consumer products sold through our online and telephonic channels. Revenue is recognized when control of the merchandise is transferred to the customer, which generally occurs upon shipment. Payment is typically due prior to the date of shipment.
●	Retail revenues - consumer products sold through our retail stores. Revenue is recognized when control of the goods is transferred to the customer, at the point of sale, at which time payment is received.
●	Wholesale revenues - products sold to our wholesale customers for subsequent resale. Revenue is recognized when control of the goods is transferred to the customer, in accordance with the terms of the applicable agreement. Payment terms are typically 30 days from the date control over the product is transferred to the customer.
●	BloomNet Services - membership fees as well as other service offerings to florists. Membership and other subscription-based fees are recognized monthly as earned. Services revenues related to orders sent through the floral network are variable, based on either the number of orders or the value of orders, and are recognized in the period in which the orders are delivered. The contracts within BloomNet Services are typically month-to-month and as a result no consideration allocation is necessary across multiple reporting periods. Payment is typically due less than 30 days from the date the services were performed.

	*Options*			Weighted Average Exercise Price		*Weighted Average Remaining Contractual Term*		*Aggregate Intrinsic Value*		*Options*			Weighted Average Exercise Price		*Weighted Average Remaining Contractual Term*		*Aggregate Intrinsic Value*
						(in years)		(in thousands)							(in years)		(in thousands)
Outstanding at June 28, 2020		1,230,000		$	2.77						1,230,000		$	2.77
Granted		0		$	0						0		$	0
Exercised		(429,200	)	$	2.41						(679,100	)	$	2.47
Forfeited
Outstanding at December 27, 2020		800,800		$	2.97		1.0	$	18,475
Outstanding at March 28, 2021											550,900		$	3.12		0.8	$	12,702

Exercisable at December 27, 2020		785,800		$	2.63		0.9	$	18,396
Exercisable at March 28, 2021											535,900		$	2.63		0.6	$	12,620

	*Shares*			*Weighted Average Grant Date Fair Value*		*Shares*			*Weighted Average Grant Date Fair Value*
Non-vested at June 28, 2020		1,608,468		$	12.01		1,608,468		$	12.01
Granted		701,311		$	21.83		634,610		$	22.10
Vested		(643,590	)	$	11.05		(679,925	)	$	11.06
Forfeited		(29,949	)	$	19.80		(30,129	)	$	19.80
Non-vested at December 27, 2020		1,636,240		$	16.46
Non-vested at March 28, 2021							1,533,024		$	16.46

	PersonalizationMall’s Preliminary Purchase Price Allocation
	(in thousands)
Assets Acquired:
Inventories	$	16,998
Other assets		5,216
Property, plant and equipment		30,792
Operating lease right-of-use assets		21,438
Goodwill		133,337
Other intangibles		76,000
Total assets acquired	$	283,781

Liabilities assumed:
Accounts payable and accrued expenses	$	11,400
Operating lease liabilities		21,438
Total liabilities assumed		32,838

Net assets acquired	$	250,943

	*Three months ended December 27, 2020*		*Three months ended December 29, 2019*		*Six months ended December 27, 2020*		*Six months ended December 29, 2019*		*Three months ended March 28, 2021*		*Three months ended March 29, 2020*			*Nine months ended March 28, 2021*		*Nine months ended March 29, 2020*
	(in thousands)								(in thousands)
Net Revenues	$	877,256	$	687,596	$	1,177,021	$	896,297	$	474,234	$	304,421		$	1,651,255	$	1,200,718
Net Income		114,071		83,084		110,289		66,443		1,427		(10,536	)		111,848		55,935

	-	A decrease of operating expenses by ~~$0.5~~$0 and $5.4 million during the three and ~~six~~nine months ended ~~December 27, 2020,~~March 28, 2021, to eliminate transaction and litigation costs directly related to the transaction that do not have a continuing impact on operating results.
	-	An increase of operating expenses by $0.2 million during the ~~six~~nine months ended ~~December 27, 2020~~March 28, 2021 and $0.7 million and ~~$1.4~~$2.1 million during the three and ~~six~~nine months ended ~~December~~March 29, ~~2019,~~2020, respectively, to reflect the additional amortization expense related to the increase in definite lived intangible assets.
	-	An increase in interest expense of $0.6 million during the ~~six~~nine months ended ~~December 27, 2020~~March 28, 2021 and $1.0 and ~~$2.1~~$3.1 million during the three and ~~six~~nine months ended ~~December~~March 29, ~~2019,~~2020, respectively, which is comprised of incremental interest and amortization of deferred financing costs associated with the New Term Loan (as defined below). The interest rate used for the purposes of these pro forma statements, of 3.5%, was the rate in effect at loan inception.
	-	The combined pro forma results were tax effected using the Company's effective tax rate for the respective periods

	Shari’s Berries Purchase Price Allocation
	(in thousands)
Current assets	$	1,029
Intangible assets		7,540
Goodwill		12,121
Total assets acquired		20,690

Current liabilities		190
Net assets acquired	$	20,500

	*Consumer Floral & Gifts*		*BloomNet*		Gourmet Foods & Gift Baskets		*Total*		*Consumer Floral & Gifts*		*BloomNet*		Gourmet Foods & Gift Baskets		*Total*
	(in thousands)								(in thousands)
Balance at June 28, 2020	$	17,441	$	0	$	57,270	$	74,711	$	17,441	$	0	$	57,270	$	74,711
Acquisition of PersonalizationMall		133,337		0		0		133,337		133,337		0		0		133,337
Balance at December 27, 2020	$	150,778	$	0	$	57,270	$	208,048
Balance at March 28, 2021									$	150,778	$	0	$	57,270	$	208,048

Level 1		Valuations based on quoted prices in active markets for identical assets or liabilities that the entity has the ability to access.
Level 2		Valuations based on quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable data for substantially the full term of the assets or liabilities.
Level 3		Valuations based on inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

	*Carrying Value*		Fair Value Measurements Assets (Liabilities)						*Carrying Value*		Fair Value Measurements Assets (Liabilities)
			*Level 1*		*Level 2*		*Level 3*				*Level 1*		*Level 2*		*Level 3*
	(in thousands)								(in thousands)
As of December 27, 2020:
As of March 28, 2021:
Trading securities held in a “rabbi trust” (1)	$	18,617	$	18,617	$	0	$	0	$	20,923	$	20,923	$	0	$	0
Total assets (liabilities) at fair value	$	18,617	$	18,617	$	0	$	0	$	20,923	$	20,923	$	0	$	0

As of June 28, 2020:
Trading securities held in a “rabbi trust” (1)	$	13,442	$	13,442	$	0	$	0	$	13,442	$	13,442	$	0	$	0
Total assets (liabilities) at fair value	$	13,442	$	13,442	$	0	$	0	$	13,442	$	13,442	$	0	$	0

	~~December 2~~7~~, 20~~20March 28, 2021
	(in thousands)
Weighted-average remaining lease term - operating leases	~~9.1~~8.9 years
Weighted-discount rate - operating leases		3.8	%

Remainder of 2021	$	7,191	$	3,604
2022		13,916		14,071
2023		13,593		13,893
2024		13,047		13,359
2025		10,665		10,977
Thereafter		52,105		52,444
Total Future Minimum Lease Payments		110,517		108,348
Less Imputed Remaining Interest		18,256		17,524
Total	$	92,261	$	90,824

	●	Increased operating costs - we ~~have seen third-party carrier capacity constraints and an associated increase in transportation costs, increases in seasonal labor wage rates, as well as operating inefficiencies and~~are seeing some increased costs associated with the changes we have made, and continue to make, to our manufacturing, warehouse and distribution facilities to provide for the safety and wellbeing of our associates, including: required social distancing, enhanced facility cleaning and sanitizing schedules, and staggered production ~~shifts.~~shifts, as well as overall wage rate increases.

	●	Fulfillment capacity constraints – the nationwide increase in e-commerce volume has also resulted in third-party carrier capacity constraints, in addition to increased delivery costs.

●	o	~~The Company anticipates that the strong~~Based on this revenue growth, ~~will help~~somewhat offset ~~certain headwinds, including the Sunday placement of the key Valentine’s Day holiday, increased year-over-year labor and transportation~~by higher digital marketing costs, ~~and operating inefficiencies related to the COVID-19 pandemic.~~
o	~~As a result,~~ the Company anticipates achieving Adjusted EBITDA for its fiscal fourth quarter in a range of ~~between $4.0-and-$5.0~~$25.0 million -to- $30 million, compared with ~~an Adjusted EBITDA loss of $2.4~~$32.5 million in the prior year period, and
o	an EPS ~~loss~~in a range of ~~between $0.09-and-~~$0.18-to-$~~0.11,~~0.20, compared with an EPS ~~loss~~ of ~~$0.15~~$0.23 in the prior year period.

	Three Months Ended
	December 27, 2020			PersonalizationMall Litigation and Transaction Costs		Harry & David Store Closure Costs			As Adjusted (non-GAAP) December 27, 2020			December 29, 2019			% Change
Net revenues:
Consumer Floral & Gifts	$	305,357		$	-	$	-		$	305,357		$	115,716			163.9	%
BloomNet		34,051			-		-			34,051			25,722			32.4	%
Gourmet Foods & Gift Baskets		538,265			-		-			538,265			464,584			15.9	%
Corporate		135			-		-			135			165			-18.2	%
Intercompany eliminations		(552	)		-		-			(552	)		(545	)		-1.3	%
Total net revenues	$	877,256		$	-	$	-		$	877,256		$	605,642			44.8	%

Gross profit:
Consumer Floral & Gifts	$	134,474		$	-	$	-		$	134,474		$	44,544			201.9	%
		44.0	%							44.0	%		38.5	%

BloomNet		16,820			-		-			16,820			13,161			27.8	%
		49.4	%							49.4	%		51.2	%

Gourmet Foods & Gift Baskets		246,890			-		-			246,890			211,362			16.8	%
		45.9	%							45.9	%		45.5	%

Corporate		62			-		-			62			105			-41.0	%
		45.9	%							45.9	%		63.6	%

Total gross profit	$	398,246		$	-	$	-		$	398,246		$	269,172			48.0	%
		45.4	%		-		-			45.4	%		44.4	%

EBITDA (non-GAAP):
Segment Contribution Margin (non-GAAP) (a):
Consumer Floral & Gifts	$	45,657		$	-	$	-		$	45,657		$	10,890			319.3	%
BloomNet		12,141			-		-			12,141			9,134			32.9	%
Gourmet Foods & Gift Baskets		135,621			-		(78	)		135,543			113,387			19.5	%
Segment Contribution Margin Subtotal		193,419			-		(78	)		193,341			133,411			44.9	%
Corporate (b)		(34,757	)		513		-			(34,244	)		(26,010	)		-31.7	%
EBITDA (non-GAAP)		158,662			513		(78	)		159,097		$	107,401			48.1	%
Add: Stock-based compensation		2,965								2,965			2,280			30.0	%
Add: Compensation charge related to NQDC Plan Investment Appreciation		2,227			-		-			2,227			1,002			122.2	%
Adjusted EBITDA (non-GAAP)	$	163,854		$	513	$	(78	)	$	164,289		$	110,683			48.4	%

																		Three Months Ended
	Six Months Ended																	March 28, 2021			March 29, 2020			PersonalizationMall Litigation & Transaction Costs		As Adjusted (non-GAAP) March 29, 2020			% Change
	December 27, 2020			PersonalizationMall Litigation and Transaction Costs		Harry & David Store Closure Costs			As Adjusted (non-GAAP) December 27, 2020			December 29, 2019			% Change			(dollars in thousands)
Net revenues:
Consumer Floral & Gifts	$	466,903		$	-	$	-		$	466,903		$	206,484			126.1	%	$	260,393		$	152,620		$	-	$	152,620			70.6	%
BloomNet		66,789			-		-			66,789			51,162			30.5	%		38,833			30,414			-		30,414			27.7	%
Gourmet Foods & Gift Baskets		628,194			-		-			628,194			535,799			17.2	%		175,245			95,906			-		95,906			82.7	%
Corporate		241			-		-			241			360			-33.1	%		54			112			-		112			-51.8	%
Intercompany eliminations		(1,099	)		-		-			(1,099	)		(900	)		-22.1	%		(291	)		(276	)		-		(276	)		-5.4	%
Total net revenues	$	1,161,028		$	-	$	-		$	1,161,028		$	792,905			46.4	%	$	474,234		$	278,776		$	-	$	278,776			70.1	%

Gross profit:
Consumer Floral & Gifts	$	200,060		$	-	$	-		$	200,060		$	80,594			148.2	%	$	98,397		$	59,943		$	-	$	59,943			64.2	%
		42.8	%							42.8	%		39.0	%					37.8	%		39.3	%				39.3	%

BloomNet		31,658			-		-			31,658			26,119			21.2	%		17,194			14,401			-		14,401			19.4	%
		47.4	%							47.4	%		51.1	%					44.3	%		47.3	%				47.3	%

Gourmet Foods & Gift Baskets		281,897			-		-			281,897			238,404			18.2	%		69,091			32,956			-		32,956			109.6	%
		44.9	%							44.9	%		44.5	%					39.4	%		34.4	%				34.4	%

Corporate		111			-		-			111			201			-44.8	%		17			152			-		152			-88.8	%
		46.1	%							46.1	%		55.8	%					31.5	%		135.7	%				135.7	%

Total gross profit	$	513,726		$	-	$	-		$	513,726		$	345,318			48.8	%	$	184,699		$	107,452		$	-	$	107,452			71.9	%
		44.2	%		-		-			44.2	%		43.6	%					38.9	%		38.5	%		-		38.5	%

EBITDA (non-GAAP):
Segment Contribution Margin (non-GAAP) (a):
Consumer Floral & Gifts	$	64,893		$	-	$	-		$	64,893		$	19,414			234.3	%	$	22,537		$	15,439		$	-	$	15,439			46.0	%
BloomNet		22,562			-		-			22,562			17,491			29.0	%		12,042			10,025			-		10,025			20.1	%
Gourmet Foods & Gift Baskets		133,040			-		(483	)		132,557			106,787			24.1	%		12,132			(6,275	)		-		(6,275	)		293.3	%
Segment Contribution Margin Subtotal		220,495			-		(483	)		220,012			143,692			53.1	%		46,711			19,189			-		19,189			143.4	%
Corporate (b)		(66,454	)		5,403		-			(61,051	)		(49,309	)		-23.8	%		(35,128	)		(22,274	)		911		(21,363	)		-64.4	%
EBITDA (non-GAAP)		154,041		$	5,403	$	(483	)	$	158,961			94,383			68.4	%		11,583			(3,085	)		911		(2,174	)		632.8	%
Add: Stock-based compensation		5,358								5,358			4,045			32.5	%		2,871			2,396			-		2,396			19.8	%
Add: Compensation charge related to NQDC Plan Investment Appreciation		3,207			-		-			3,207			958			234.8	%
Add: Compensation charge related to NQDC Plan Investment Appreciation/(Depreciation)																			916			(2,611	)		-		(2,611	)		135.1	%
Adjusted EBITDA (non-GAAP)	$	162,606		$	5,403	$	(483	)	$	167,526		$	99,386			68.6	%	$	15,370		$	(3,300	)	$	911	$	(2,389	)		743.4	%

Reconciliation of net income to adjusted net income (non-GAAP):	Three Months Ended					Six Months Ended
	December 27, 2020			December 29, 2019		December 27, 2020			December 29, 2019

Net income	$	113,677		$	74,152	$	103,915		$	58,881
Adjustments to reconcile net income to adjusted net income (non-GAAP)
Add: Personalization Mall litigation and transaction costs		513			-		5,403			-
Deduct: Harry & David store closure cost adjustment		(78	)		-		(483	)		-
Deduct: Income tax (benefit) on adjustments		125			-		(1,117	)		-
Adjusted net income (non-GAAP)	$	114,237		$	74,152	$	107,718		$	58,881

Basic and diluted net income per common share
Basic	$	1.76		$	1.15	$	1.61		$	0.91
Diluted	$	1.71		$	1.12	$	1.56		$	0.89


Basic and diluted adjusted net income per common share (non-GAAP)
Basic	$	1.76		$	1.15	$	1.67		$	0.91
Diluted	$	1.72		$	1.12	$	1.62		$	0.89

Weighted average shares used in the calculation of net income and adjusted net income per common share
Basic		64,728			64,687		64,524			64,595
Diluted		66,543			66,401		66,593			66,486

	Nine Months Ended
	March 28, 2021			Personalization Mall Litigation & Transaction Costs		Harry & David Store Closure Costs			As Adjusted (non-GAAP) March 28, 2021			March 29, 2020			Personalization Mall Litigation & Transaction Costs		As Adjusted (non-GAAP) March 29, 2020			% Change
	(dollars in thousands)
Net revenues:
Consumer Floral & Gifts	$	727,296		$	-	$	-		$	727,296		$	359,104		$	-	$	359,104			102.5	%
BloomNet		105,622			-		-			105,622			81,576			-		81,576			29.5	%
Gourmet Foods & Gift Baskets		803,439			-		-			803,439			631,705			-		631,705			27.2	%
Corporate		295			-		-			295			472			-		472			-37.5	%
Intercompany eliminations		(1,390	)		-		-			(1,390	)		(1,176	)		-		(1,176	)		-18.2	%
Total net revenues	$	1,635,262		$	-	$	-		$	1,635,262		$	1,071,681		$	-	$	1,071,681			52.6	%

Gross profit:
Consumer Floral & Gifts	$	298,457		$	-	$	-		$	298,457		$	140,537		$	-	$	140,537			112.4	%
		41.0	%							41.0	%		39.1	%				39.1	%

BloomNet		48,852			-		-			48,852			40,520			-		40,520			20.6	%
		46.3	%							46.3	%		49.7	%				49.7	%

Gourmet Foods & Gift Baskets		350,988			-		-			350,988			271,360			-		271,360			29.3	%
		43.7	%							43.7	%		43.0	%				43.0	%

Corporate		128			-		-			128			353			-		353			-63.7	%
		43.4	%							43.4	%		74.8	%				74.8	%
Total gross profit	$	698,425		$	-	$	-		$	698,425		$	452,770		$	-	$	452,770			54.3	%
		42.7	%		-		-			42.7	%		42.2	%		-		42.2	%

EBITDA (non-GAAP):
Segment Contribution Margin (non-GAAP) (a):
Consumer Floral & Gifts	$	87,430		$	-	$	-		$	87,430		$	34,853		$	-	$	34,853			150.9	%
BloomNet		34,604			-		-			34,604			27,516			-		27,516			25.8	%
Gourmet Foods & Gift Baskets		145,172			-		(483	)		144,689			100,512			-		100,512			44.0	%
Segment Contribution Margin Subtotal		267,206			-		(483	)		266,723			162,881			-		162,881			63.8	%
Corporate (b)		(101,582	)		5,403		-			(96,179	)		(71,583	)		911		(70,672	)		-36.1	%
EBITDA (non-GAAP)		165,624			5,403		(483	)		170,544			91,298			911		92,209			85.0	%
Add: Stock-based compensation		8,229			-		-			8,229			6,441			-		6,441			27.8	%
Add: Compensation charge related to NQDC Plan Investment Appreciation/(Depreciation)		4,123			-		-			4,123			(1,653	)		-		(1,653	)		349.4	%
Adjusted EBITDA (non-GAAP)	$	177,976		$	5,403	$	(483	)	$	182,896		$	96,086		$	911	$	96,997			88.6	%

Reconciliation of net income (loss) to adjusted net income (loss) (non-GAAP):	Three Months Ended					Nine Months Ended
	March 28, 2021		March 29, 2020			March 28, 2021			March 29, 2020
	(in thousands, except per share data)

Net income (loss)	$	1,427	$	(9,657	)	$	105,342		$	49,224
Adjustments to reconcile net income (loss) to adjusted net income (loss) (non-GAAP)
Add: PersonalizationMall litigation and transaction costs		-		911			5,403			911
Deduct: Harry & David store closure cost adjustment		-		-			(483	)		-
Deduct: Income tax benefit on adjustments		79		(217	)		(1,038	)		(217	)
Adjusted net income (loss) (non-GAAP)	$	1,506	$	(8,963	)	$	109,224		$	49,918

Basic and diluted net income (loss) per common share
Basic	$	0.02	$	(0.15	)	$	1.63		$	0.76
Diluted	$	0.02	$	(0.15	)	$	1.58		$	0.74


Basic and diluted adjusted net income (loss) per common share (non-GAAP)
Basic	$	0.02	$	(0.14	)	$	1.69		$	0.77
Diluted	$	0.02	$	(0.14	)	$	1.64		$	0.75

Weighted average shares used in the calculation of net income (loss) and adjusted net income (loss) per common share
Basic		64,885		64,348			64,644			64,517
Diluted		66,474		64,348			66,564			66,378

●	Long-term debt obligations - payments due under the Company's 2020 Credit Agreement (see Note 8 - Debt in Item 1 for details and payments due by period).
●	Operating lease obligations – payments due under the Company’s operating leases (see Note 13 - Leases in Item 1 for details and payments due by period for the long-term operating leases).
●	Purchase commitments - consisting primarily of inventory and IT related equipment purchase orders and license agreements made in the ordinary course of business – see below for the contractual payments due by period.

	Payments due by period
	(in thousands)
	Remaining Fiscal 2021		Fiscal 2022		Fiscal 2023		Fiscal 2024		Fiscal 2025		Thereafter		Total
Purchase commitments	$	92,805	$	4,986	$	5,694	$	4,539	$	3,750	$	2,000	$	113,774

●	the Company’s ability:
	o to achieve revenue and profitability;
	o to leverage its operating platform and reduce operating expenses;
	o to manage the increased seasonality of its business;
	o to cost effectively acquire and retain customers;
	o to effectively integrate and grow acquired companies;
	o to reduce working capital requirements and capital expenditures;
	o to compete against existing and new competitors;
	o to manage expenses associated with sales and marketing and necessary general and administrative and technology investments; and
	o to cost effectively manage inventories;
●	the outcome of contingencies, including legal proceedings in the normal course of business
●	general consumer sentiment and economic conditions that may affect levels of discretionary customer purchases of the Company’s products; and
●	the impact of COVID-19 on our business and financial statements.

Period	Total Number of Shares Purchased		Average Price Paid Per Share (1)		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs		Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs		Total Number of Shares Purchased		Average Price Paid Per Share (1)		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs		Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs
	(in thousands, except average price paid per share)								(in thousands, except average price paid per share)

06/29/20 - 07/26/20		-	$	-		-	$	19,320		-	$	-		-	$	19,320
07/27/20 - 08/23/20		-	$	-		-	$	19,320		-	$	-		-	$	19,320
08/24/20 - 09/27/20		36,355	$	29.94		36,355	$	18,231		36,355	$	29.94		36,355	$	18,231
09/28/20 - 10/25/20		-	$	-		-	$	18,231		-	$	-		-	$	18,231
10/26/20 - 11/22/20		305,941	$	21.23		305,941	$	11,735		305,941	$	21.23		305,941	$	11,735
11/23/20 - 12/27/20		203,842	$	23.93		203,842	$	6,850		203,842	$	23.93		203,842	$	6,850
12/28/20 - 01/24/21										70,438	$	27.65		70,438	$	4,900
01/25/21 - 02/21/21										12,821	$	31.63		12,821	$	4,494
02/22/21 - 03/28/21										-	$	-		-	$	4,494
Total		546,138	$	22.82		546,138				629,397	$	23.54		629,397

31.1		Certification of the principal executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. *
31.2		Certification of the principal financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. *
32.1		Certifications pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. *
101.INS		Inline XBRL Instance Document
101.SCH		Inline XBRL Taxonomy Extension Schema Document
101.CAL		Inline XBRL Taxonomy Calculation Linkbase Document
101.DEF		Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB		Inline XBRL Taxonomy Extension Label Document
101.PRE		Inline XBRL Taxonomy Definition Presentation Document
104		Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)