Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, DC 20549

 

FORM 10-Q

 

 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the quarterly period ended SeptemberJune 30, 20212022

 

OR

 

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from           to          

 

Commission file number 1-32600

 

TUCOWS INC.

(Exact Name of Registrant as Specified in Its Charter)

 

Pennsylvania

23-2707366

(State or Other Jurisdiction of

(I.R.S. Employer

Incorporation or Organization)

Identification No.)

 

96 Mowat Avenue,

Toronto, Ontario M6K 3M1, Canada

(Address of Principal Executive Offices) (Zip Code)

 

(416) 535-0123

(Registrant's Telephone Number, Including Area Code)

 

Securities registered pursuant to Section 12(b) of the Exchange Act:

Title of each class

 

Trading

Symbol(s)

 

Name of each exchange on which registered

Common Stock

 

TCX

 

NASDAQ

 

 

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days:  Yes ☒ No ☐

 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T §232.405 of this chapter during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

 

Large accelerated filer ☐

Accelerated filer ☒

  

  

Non-accelerated filer ☐

Smaller reporting company ☐

  

  

 

Emerging Growth company ☐

 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act):  Yes ☐ No ☒

 

As of November 1, 2021,August 3, 2022, there were 10,699,56710,769,696 outstanding shares of common stock, no par value, of the registrant.

 

1

 

 

TUCOWS INC.

Form 10-Q Quarterly Report

INDEX

 

PART I

FINANCIAL INFORMATION

 

 

 

Item 1.

Consolidated Financial Statements

3

  

  

  

  

Consolidated Balance Sheets (unaudited) as of SeptemberJune 30, 20212022 and December 31, 20202021

3

  

  

  

  

Consolidated Statements of Operations and Comprehensive Income (unaudited) for the three and ninesix months ended SeptemberJune 30, 20212022 and 20202021

4

  

  

  

  

Consolidated Statements of Cash Flows (unaudited) for the ninethree and six months ended SeptemberJune 30, 20212022 and 20202021

5

  

  

  

  

Notes to Consolidated Financial Statements (unaudited)

6

  

  

  

Item 2.

Management's Discussion and Analysis of Financial Condition and Results of Operations

2224

  

  

  

Item 3.

Quantitative and Qualitative Disclosures About Market Risk

4344

  

  

  

Item 4.

Controls and Procedures

4445

  

  

  

PART II

OTHER INFORMATION

  

  

  

Item 1.

Legal Proceedings

4546

  

  

  

Item 1A.

Risk Factors

4546

  

  

  

Item 2.

Unregistered Sales of Equity Securities and Use of Proceeds 

  4647

 

 

 

Item 3.

Defaults Upon Senior Securities

4647

  

  

  

Item 4.

Mine Safety Disclosures

4647

 

 

 

Item 5.

Other Information

4647

  

  

  

Item 6.

Exhibits

4748

  

  

  

Signatures

4849


TRADEMARKS, TRADE NAMES AND SERVICE MARKS

 

Tucows®, EPAG®, Hover®, OpenSRS®, Platypus®, Ting®, eNom®, Roam®, Roam Mobility®, Bulkregister®, Ascio®, Cedar®, Simply Bits®, Wavelo® and YummyNames® are registered trademarks of Tucows Inc. or its subsidiaries. Other service marks, trademarks and trade names of Tucows Inc. or its subsidiaries may be used in this Quarterly Report on Form 10-Q (this “Quarterly Report”). All other service marks, trademarks and trade names referred to in this Quarterly Report are the property of their respective owners. Solely for convenience, any trademarks referred to in this Quarterly Report may appear without the ® or TM symbol, but such references are not intended to indicate, in any way, that we or the owner of such trademark, as applicable, will not assert, to the fullest extent under applicable law, our or its rights, or the right of the applicable licensor, to these trademarks.

 

2

 

 

PART I.    FINANCIAL INFORMATION

Item 1. Consolidated Financial Statements

Tucows Inc.

Consolidated Balance Sheets

 

(Dollar amounts in thousands of U.S. dollars)

(unaudited)

 

September 30,

 

December 31,

  

June 30,

 

December 31,

 
 

2021

 

2020

  

2022

 

2021

 
  

Assets

            
  

Current assets:

          

Cash and cash equivalents

 $5,535  $8,311  $6,510  $9,105 

Accounts receivable, net of allowance for doubtful accounts of $210 as of September 30, 2021 and $222 as of December 31, 2020

 14,822 15,540 

Accounts receivable, net of allowance for doubtful accounts of $693 as of June 30, 2022 and $541 as of December 31, 2021

 13,526 14,579 

Contract asset (note 10)

 2,783 0  8,954 778 

Inventory

 3,111 1,875  4,796 3,277 

Prepaid expenses and deposits

 18,719 16,845  19,311 20,986 

Derivative instrument asset, current portion (note 5)

 0 3,860  2,014 299 

Deferred costs of fulfillment, current portion (note 11)

 94,970 93,467  95,959 94,506 

Income taxes recoverable

  3,892  1,302   2,274  3,474 

Total current assets

 143,832 141,200  153,344 147,004 
  

Deferred costs of fulfillment, long-term portion (note 11)

 18,226 17,599  17,882 18,205 

Derivative instrument asset, long-term portion (note 5)

 78 0  0 278 

Investments

 2,012 0  2,012 2,012 

Deferred tax asset

 153 226  17 22 

Property and equipment

 155,236 117,530  225,202 172,662 

Right of use operating lease asset

 16,138 11,238  19,453 17,515 

Contract costs

 806 362  1,551 1,079 

Intangible assets (note 6)

 40,413 47,444  44,838 50,409 

Goodwill (note 6)

  116,304  116,304   130,410  130,410 

Total assets

 $493,198  $451,903  $594,709  $539,596 
  
  

Liabilities and Stockholders' Equity

            
  

Current liabilities:

          

Accounts payable

 $9,260  $6,329  $28,179  $10,016 

Accrued liabilities

 12,176 10,235  17,685 15,240 

Customer deposits

 15,139 15,402  17,301 16,974 

Derivative instrument liability, current portion (note 5)

 453 99  38 125 

Operating lease liability, current portion (note 12)

 2,588 1,761  4,008 3,150 
Loan payable, current portion (note 7) 226,448 0 

Deferred revenue, current portion (note 10)

 127,792 127,336  126,994 124,116 

Accreditation fees payable, current portion

 913 940  833 882 

Income taxes payable

  62  863  416 102 

Other current liabilities

  1,899  3,078 

Total current liabilities

 168,383 162,965  423,801 173,683 
  

Derivative instrument liability, long-term portion (note 5)

 0 114 

Deferred revenue, long-term portion (note 10)

 24,195 24,909  23,188 23,677 

Accreditation fees payable, long-term portion

 177 195  150 170 

Operating lease liability, long-term portion (note 12)

 11,103 9,179  12,877 11,853 

Loan payable, long-term portion (note 7)

 149,937 121,733  0 190,748 

Other long-term liability (note 4)

 3,703 3,416  0 1,804 

Deferred tax liability

 22,481 24,694  21,193 22,569 
  

Stockholders' equity (note 14)

          

Preferred stock - no par value, 1,250,000 shares authorized; none issued and outstanding

 0 0  0 0 

Common stock - no par value, 250,000,000 shares authorized; 10,696,779 shares issued and outstanding as of September 30, 2021 and 10,612,414 shares issued and outstanding as of December 31, 2020

 25,520 20,798 

Common stock - no par value, 250,000,000 shares authorized; 10,768,747 shares issued and outstanding as of June 30, 2022 and 10,747,417 shares issued and outstanding as of December 31, 2021

 30,193 28,515 

Additional paid-in capital

 2,550 1,458  4,484 2,764 

Retained earnings

 85,437 80,106  77,325 83,470 

Accumulated other comprehensive income (note 5)

 (288) 2,336  1,498 343 

Total stockholders' equity

  113,219  104,698   113,500  115,092 

Total liabilities and stockholders' equity

 $493,198  $451,903  $594,709  $539,596 
  

Contingencies (note 18)

              

Subsequent events (note 19)

     

Subsequent Events (Note 19)

     

 

See accompanying notes to consolidated financial statements 

 

3

 

 

Tucows Inc.

Consolidated Statements of Operations and Comprehensive Income

 

(Dollar amounts in thousands of U.S. dollars, except per share amounts) 

(unaudited)

 

 

For the Three Months Ended September 30,

 

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

 

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 
  
  

Net revenues (note 10)

 $75,893  $74,311  $221,861  $240,418  $83,084  $75,093  $164,183  $145,968 
  

Cost of revenues (note 10)

  

Direct cost of revenues

 49,540  48,330  144,860  153,308  49,300  49,133  98,721  95,320 

Network expenses

 3,445  2,612  10,295  7,513 

Depreciation of property and equipment

 4,622  2,985  12,344  8,892 

Amortization of intangible assets (note 6)

 21  330  344  1,010 

Impairment of property and equipment

  241   113   302   1,638 

Network, other costs

 4,764  3,612  8,944  6,850 

Network, depreciation of property and equipment

 6,589  4,084  12,484  7,722 

Network, amortization of intangible assets (note 6)

 378  24  756  323 

Network, impairment of property and equipment

  0   1   27   61 

Total cost of revenues

  57,869   54,370   168,145   172,361   61,031   56,854   120,932   110,276 
  

Gross profit

 18,024  19,941  53,716  68,057  22,053  18,239  43,251  35,692 
  

Expenses:

  

Sales and marketing

 9,892  8,318  27,579  26,521  13,503  9,376  25,490  17,687 

Technical operations and development

 3,742  3,162  10,044  8,980  3,465  3,170  7,230  6,302 

General and administrative

 5,069  4,868  15,232  15,074  6,814  5,210  14,110  10,163 

Depreciation of property and equipment

 136  125  384  363  146  127  294  248 

Loss on disposition of property and equipment

 229  0  234  0  95  5  480  5 

Amortization of intangible assets (note 6)

 2,267  2,315  6,909  7,766  2,465  2,322  4,930  4,642 

Impairment of definite life intangible assets (note 6)

 0 0 0 1,431 

Loss (gain) on currency forward contracts (note 5)

  (87)  (159)  (277)  (99)  0   63   0   (190)

Total expenses

  21,248   18,629   60,105   60,036   26,488   20,273   52,534   38,857 
  

Income from operations

 (3,224) 1,312  (6,389) 8,021 

Income (Loss) from operations

 (4,435) (2,034) (9,283) (3,165)
  

Other income (expenses):

  

Interest expense, net

 (1,169) (760) (3,108) (2,756) (2,422) (1,003) (4,217) (1,939)

Gain on sale of Ting customer assets, net (note 17)

 5,564  1,090  15,767  1,090  4,520  4,808  9,272  10,203 

Other expense, net

  (95)  (86)  (274)  (258)  (50)  (83)  (100)  (179)

Total other income (expenses)

  4,300   244   12,385   (1,924)  2,048   3,722   4,955   8,085 
  

Income before provision for income taxes

 1,076  1,556  5,996  6,097 

Income (Loss) before provision for income taxes

 (2,387) 1,688  (4,328) 4,920 
  

Provision for income taxes (note 8)

 (299) 840 665 2,390  738  (119) 1,817  964 
  

Net income for the period

 1,375 716 5,331 3,707  (3,125) 1,807  (6,145) 3,956 
  

Other comprehensive income, net of tax

  

Unrealized income (loss) on hedging activities (note 5)

 (501) 729  115  609  195  248  1,163  616 

Net amount reclassified to earnings (note 5)

  (884)  46   (2,739)  289   (74)  (1,021)  (8)  (1,855)

Other comprehensive income net of tax expense (recovery) of ($419) and $230 for the three months ended September 30, 2021 and September 30, 2020, ($794) and $262 for the nine months ended September 30, 2021 and September 30, 2020 (note 5)

  (1,385)  775   (2,624)  898 

Other comprehensive income net of tax expense (recovery) of $40 and ($235) for the three months ended June 30, 2022 and June 30, 2021, $369 and ($375) for the six months ended June 30, 2022 and June 30, 2021 (note 5)

  121   (773)  1,155   (1,239)
  

Comprehensive income, net of tax for the period

 $(10) $1,491 $2,707 $4,605  $(3,004) $1,034  $(4,990) $2,717 
  
  

Basic earnings per common share (note 9)

 $0.13  $0.07  $0.50  $0.35  $(0.29) $0.17  $(0.57) $0.37 
          

Shares used in computing basic earnings per common share (note 9)

  10,679,309   10,577,731   10,643,798   10,585,785   10,765,595   10,633,601   10,758,691   10,625,748 
  

Diluted earnings per common share (note 9)

 $0.13  $0.07  $0.49  $0.35  $(0.29) $0.17  $(0.57) $0.37 
  

Shares used in computing diluted earnings per common share (note 9)

  10,819,716   10,682,808   10,800,361   10,679,162   10,765,595   10,797,921   10,758,691   10,794,523 


See accompanying notes to consolidated financial statements 

 

4

 

 

Tucows Inc.

Consolidated Statements of Cash Flows

 

(Dollar amounts in thousands of U.S. dollars) 

(unaudited)

 

 

For the Three Months Ended September 30,

 

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

 

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

Cash provided by:

  

Operating activities:

  

Net income for the period

 $1,375  $716  $5,331  $3,707  $(3,125) $1,807  $(6,145) $3,956 

Items not involving cash:

  

Depreciation of property and equipment

 4,758  3,110  12,728  9,255  6,735  4,211  12,778  7,970 

Impairment of property and equipment

 241  113  302  1,638  0  1  27  61 

Amortization of debt discount and issuance costs

 68  68  202  202  147  67  267  134 

Amortization of intangible assets

 2,288  2,645  7,253  8,776  2,843  2,346  5,686  4,965 

Net amortization contract costs

 (189) (15) (444) 109  (245) (248) (472) (255)

Impairment of definite life intangible assets

 0 0 0 1,431 

Other

 0 0 0 223 

Accretion of contingent consideration

 96  86  287  258  50  95  148  191 

Deferred income taxes (recovery)

 (488) 180  (1,368) (927) (1,053) (660) (1,739) (880)

Excess tax benefits on share-based compensation expense

 (323) (164) (868) (508) (4) (372) (55) (544)

Net Right of use operating assets/Operating lease liability

 (2,378) 137  (2,149) 249  (115) 174  (56) 229 

Loss on disposal of domain names

 0  0  1  15  0  0  2  1 

Loss (gain) on change in the fair value of forward contracts

 249  (175) 606  (263) 0  191  0  357 

Disposal of Ting Mobile customer assets (note 17)

 0 3,513 0 3,513 

Stock-based compensation

 1,126  1,016  3,357  2,664  1,436  1,209  2,828  2,231 

Change in non-cash operating working capital:

  

Accounts receivable

 (11) 118  718  2,670  2,865  1,057  1,053  729 

Contract assets

 (2,783) 0 (2,783) 0  (5,671) 0  (8,176) 0 

Inventory

 (275) (123) (1,236) 1,681  (1,238) (519) (1,519) (961)

Prepaid expenses and deposits

 918  2,905  (1,874) (317) 3,910  (5,058) 1,675  (2,792)

Deferred costs of fulfillment

 1,442  984  (2,130) (4,073) 819  539  (1,130) (3,572)

Income taxes recoverable

 532  (2,475) (2,502) (1,681) 1,086  (2,345) 1,568  (3,034)

Accounts payable

 271  509  2,289  759  3,891  568  6,158  2,019 

Accrued liabilities

 (1,828) (668) 1,941  (334) 1,334  2,975  2,444  3,768 

Customer deposits

 (673) 69  (263) 463  950  285  327  410 

Deferred revenue

 (2,873) (1,070) (258) 4,927  (1,984) (2,734) 2,384  2,615 

Accreditation fees payable

  (51)  (47)  (45)  7   (55)  (71)  (69)  6 

Net cash provided by operating activities

  1,492   11,432   19,095   34,444   12,576   3,518   17,983   17,604 
  

Financing activities:

  

Proceeds received on exercise of stock options

 1,368  632  2,844  678  56  1,247  570  1,476 

Payment of tax obligations resulting from net exercise of stock options

 (89) (132) (387) (479) 0  (80) 0  (298)

Repurchase of common stock

 0  0  0  (3,281)

Contingent consideration for acquisitions

 (1,125) 0 (3,125) 0 

Proceeds received on loan payable

 10,000 0 28,000 0  19,200  18,000  35,700  18,000 

Payment of loan payable costs

  0   0   0   (32)  (88)  (1)  (265)  (1)

Net cash (used in) provided by financing activities

  11,279   500   30,457   (3,114)  18,043   19,166   32,881   19,177 
  

Investing activities:

  

Additions to property and equipment

 (14,488) (10,636) (50,093) (32,729) (30,288) (21,661) (53,342) (35,605)

Investment in securities

 0 0 (2,012) 0  0 (2,012) 0 (2,012)

Acquisition of Cedar Holdings Group, net of cash of $66 (note 4)

 0  0  0  (8,770)

Acquisition of intangible assets

  (6)  0   (223)  (69)  (22)  (63)  (117)  (217)

Net cash used in investing activities

  (14,494)  (10,636)  (52,328)  (41,568)  (30,310)  (23,736)  (53,459)  (37,834)
  

Increase (decrease) in cash and cash equivalents

 (1,723) 1,296  (2,776) (10,238) 309  (1,052) (2,595) (1,053)
  

Cash and cash equivalents, beginning of period

  7,258   8,859   8,311   20,393   6,201   8,310   9,105   8,311 

Cash and cash equivalents, end of period

 $5,535  $10,155  $5,535  $10,155  $6,510  $7,258  $6,510  $7,258 
  
  
  

Supplemental cash flow information:

  

Interest paid

 $1,144  $635  $3,083  $2,638  $2,351  $995  $4,033  $1,940 

Income taxes paid, net

 $212  $3,249  $6,008  $5,449  $1,391  $3,415  $2,287  $5,796 

Supplementary disclosure of non-cash investing and financing activities:

  

Property and equipment acquired during the period not yet paid for

 $1,772  $1,697  $1,772  $1,697  $12,102  $212  $12,102  $212 

Fair value of shares issued for acquisition of Cedar Holdings Group

 $0  $0  $0  $2,000 

Fair value of contingent consideration for acquisition of Cedar Holdings Group

 $0  $0  $0  $3,072 

 

See accompanying notes to consolidated financial statements

 

5

 

NOTES TO CONSOLIDATED INTERIM FINANCIAL STATEMENTS (UNAUDITED)

 

 

1. Organization of the Company:

 

Tucows Inc. (referred to throughout this report as the “Company”, “Tucows”, “we”, “us” or through similar expressions) provides simple useful services that help people unlock the power of the Internet. The Company provides US consumers and small businesses with high-speed fixed Internet access in selected towns. The Company also offers Mobileplatform services which provide solutions to support Communication Service EnablerProviders ("MSE"CSPs"solutionsincluding subscription and billing management, network orchestration and provisioning, individual developer tools, and other professional services to retail mobile providers as well as its own retail mobile phone services. The Company is also a global distributor of Internet services, including domain name registration, digital certificates, and email. It provides these services primarily through a global Internet-based distribution network of Internet Service Providers, web hosting companies and other providers of Internet services to end-users.

 

 

2. Basis of Presentation:

 

The accompanying unaudited interim consolidated balance sheets, and the related consolidated statements of operations and comprehensive income and cash flows reflect all adjustments, consisting of normal recurring adjustments, that are, in the opinion of management, necessary for a fair presentation of the financial position of Tucows and its subsidiaries as at SeptemberJune 30, 20212022 and the results of operations and cash flows for the interim periods ended SeptemberJune 30, 20212022 and 20202021. The results of operations presented in this Quarterly Report on Form 10-Q are not necessarily indicative of the results of operations that may be expected for future periods.

 

The accompanying unaudited interim consolidated financial statements have been prepared by Tucows in accordance with the rules and regulations of the United States Securities and Exchange Commission (the “SEC”). Certain information and footnote disclosures normally included in the Company's annual audited consolidated financial statements and accompanying notes have been condensed or omitted. Other than the exception noted below, these interim consolidated financial statements and accompanying notes follow the same accounting policies and methods of application used in the annual financial statements and should be read in conjunction with the Company's audited consolidated financial statements and notes thereto for the year ended December 31, 20202021 included in Tucows' 20202021 Annual Report on Form 10-K filed with the SEC on March 3, 20211, 2022 (the “20202021 Annual Report”). There have been no material changes to our significant accounting policies and estimates during the three and ninesix months ended SeptemberJune 30, 20212022 as compared to the significant accounting policies and estimates described in our 20202021 Annual Report, except as described in Note 13 - Segment Reporting and Note 16 - Fair Value Measurement.Reporting. 

 

 

3. Recent Accounting Pronouncements:

 

Recent Accounting Pronouncements Not Yet Adopted

 

In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU 2020-04”), which provides optional guidance for a limited period of time to ease the potential burden of reference rate reform on financial reporting.  The amendments in ASU 2020-04 apply to contract modifications that replace a reference rate affected by reference rate reform and contemporaneous modifications of other contract terms related to the replacement of the reference rate. The following optional expedients for applying the requirements of certain Topics or Industry Subtopics in the Codification are permitted for contracts that are modified because of reference rate reform and that meet certain scope guidance:

 

 

1.

Modifications of contracts within the scope of Topics 310, Receivables, and 470, Debt, should be accounted for by prospectively adjusting the effective interest rate.
 2.Modifications of contracts within the scope of Topic 842, Leases, should be accounted for as a continuation of the existing contracts with no reassessments of the lease classification and the discount rate or remeasurements of lease payments that otherwise would be required under those Topics for modifications not accounted for as separate contracts.
 3.

Modifications of contracts do not require an entity to reassess its original conclusion about whether that contract contains an embedded derivative that is clearly and closely related to the economic characteristics and risks of the host contract under Subtopic 815-15, Derivatives and Hedging— Embedded Derivatives

 

The amendments in ASU 2020-04 are effective for all entities as of March 12, 2020 through December 31, 2022. TheAs of June 30, 2022, the Company iswas currently charged interest and standby fees associated with its Second Amended 2019 Credit Facility (as defined below) based on LIBOR which are partially hedged by interest rate swaps, which are also based on LIBOR. BothThe Third Amended and Restated Senior Secured Credit Agreement amended the Second Amended 2019 Credit Facility and theto, among other things, transition from LIBOR to SOFR, as more fully described in Note 19(b) - Subsequent events. The interest rate swaps will need to be amended when anreflect the alternative reference rate is chosen, at which timeand we may adopt some of the practical expedients provided by ASU 2020-04.

 

 

4. Acquisitions:

 

On January October 1, 2020, 2021,the Company entered intoacquired the domain registry related assets of UNR Corp., UNR Inc. and Uni Naming and Registry Ltd. (each a Stock Purchase Agreement to purchase all of the issuedseller and outstanding shares of Cedar Holdings Group, Incorporated (“Cedar”collectively "UNR"), a fiber Internet provider business based in Durango, Colorado.. For more information, see Note 3 - Acquisitions of the 20202021 Annual Report. 

On November 8, 2021, the Company acquired 100% of Simply Bits, LLC via an Agreement and Plan of Merger with one of our wholly owned subsidiaries. For more information, see Note 3 - Acquisitions of the 2021 Annual Report. 

 

6

 
 

5. Derivative Instruments and Hedging Activities:

 

The Company is exposed to certain risks relating to its ongoing business operations. The primary risks managed by using derivative instruments are foreign exchange rate risk and interest rate risk.

 

Since October 2012, the Company has employed a hedging program with a Canadian chartered bank to limit the potential foreign exchange fluctuations incurred on its future cash flows related to a portion of payroll, taxes, rent and payments to Canadian domain name registry suppliers that are denominated in Canadian dollars and are expected to be paid by its Canadian operating subsidiary. In May 2020, the Company entered into a pay-fixed, receive-variable interest rate swap with a Canadian chartered bank to limit the potential interest rate fluctuations incurred on its future cash flows related to variable interest payments on the Second Amended 2019 Credit Facility. The notional value of the interest rate swap was $70 million.

 

The Company does not use hedging forward contracts for trading or speculative purposes. The foreign exchange contracts typically mature between one and eighteentwelve months, and the interest rate swap matures in June 2023.

 

The Company has designated certain of these foreign exchange transactions as cash flow hedges of forecasted transactions under ASU 2017-12, Derivatives and Hedging (Topic 815) (“ASC Topic 815”). For certain contracts, as the critical terms of the hedging instrument, and of the entire hedged forecasted transaction, are the same, in accordance with ASC Topic 815, the Company has been able to conclude that changes in fair value and cash flows attributable to the risk of being hedged are expected to completely offset at inception and on an ongoing basis. The Company has also designated the interest rate swap as a cash flow hedge of expected future interest payments. Accordingly, for the foreign exchange and interest rate swap contracts, unrealized gains or losses on the effective portion of these contracts have been included within other comprehensive income and reclassified to earnings when the hedged transaction is recognized in earnings. Cash flows from hedging activities are classified under the same category as the cash flows from the hedged items in the consolidated statements of cash flows. The fair value of the contracts, as of SeptemberJune 30, 20212022 and December 31, 20202021, is recorded as derivative instrument assets or liabilities. For certain contracts where the hedged transactions are no longer probable to occur, the loss on the associated forward contract is recognized in earnings.

 

As of SeptemberJune 30, 2022, the notional amount of forward contracts that the Company held to sell U.S. dollars in exchange for Canadian dollars was $30.9 million, of which $30.9 million met the requirements of ASC Topic 815 and were designated as hedges.

As of December 31, 2021, the notional amount of forward contracts that the Company held to sell U.S. dollars in exchange for Canadian dollars was $20.9$25.2 million, of which $20.9$25.2 million met the requirements of ASC Topic 815 and were designated as hedges.

 

As of December 31, 2020, the notional amount of forward contracts that the Company held to sell U.S. dollars in exchange for Canadian dollars was $31.8 million, of which $26.8 million met the requirements of ASC Topic 815 and were designated as hedges.

As of SeptemberJune 30, 20212022, we had the following outstanding forward contracts to trade U.S. dollars in exchange for Canadian dollars:

 

Maturity date (Dollar amounts in thousands of U.S. dollars)

 Notional amount of U.S. dollars  Weighted average exchange rate of U.S. dollars  Fair value Asset / (Liability) 
             

October - December 2021

  12,959   1.2455   (209)

January - March 2022

  7,930   1.2452   (129)
  $20,889   1.2454  $(338)

Maturity date (Dollar amounts in thousands of U.S. dollars)

 

Notional amount of U.S. dollars

  

Weighted average exchange rate of U.S. dollars

  

Fair value
Asset

 
             

July - September 2022

 $16,029   1.2903  $41 

October - December 2022

  14,897   1.2906   45 
  $30,926   1.2904  $86 

 

As of SeptemberJune 30, 20212022 and December 31, 20202021, the notional amount of the Company's interest rate swap designated as a cash flow hedge was $70 million. 

 

Fair value of derivative instruments and effect of derivative instruments on financial performance

 

The effect of these derivative instruments on our consolidated financial statements were as follows (amounts presented do not include any income tax effects).

 

Fair value of derivative instruments in the consolidated balance sheets 

 

Derivatives (Dollar amounts in thousands of U.S. dollars)

 

Balance Sheet Location

 As of September 30, 2021 Fair Value Asset (Liability)  As of December 31, 2020 Fair Value Asset (Liability)  

Balance Sheet Location

 As of June 30, 2022 Fair Value Asset  As of December 31, 2021 Fair Value Asset 

Foreign Currency forward contracts designated as cash flow hedges (net)

 

Derivative instruments

 $(338) $3,254  

Derivative instruments

 $86 $62 

Interest rate swap contract designated as a cash flow hedge (net)

 

Derivative instruments

 (37) $(213) 

Derivative instruments

  1,890  390 

Foreign Currency forward contracts not designated as cash flow hedges (net)

 

Derivative instruments

  0   606 

Total foreign currency and interest swap forward contracts (net)

 

Derivative instruments

 $(375) $3,647  

Derivative instruments

 $1,976 $452 

 

7

 

Movement in accumulated other comprehensive income (AOCI) balance for the three months ended SeptemberJune 30, 20212022 (Dollar amounts in thousands of U.S. dollars)

 

  

Gains and losses on cash flow hedges

  

Tax impact

  

Total AOCI

 

Opening AOCI balance - June 30, 2021

 $1,424  $(327) $1,097 

Other comprehensive income (loss) before reclassifications

  (654)  153   (501)

Amount reclassified from AOCI

  (1,150)  266   (884)

Other comprehensive income (loss) for the three months ended September 30, 2021

  (1,804)  419   (1,385)
             

Ending AOCI Balance - September 30, 2021

 $(380) $92  $(288)
  

Gains and losses on cash flow hedges

  

Tax impact

  

Total AOCI

 

Opening AOCI balance - March 31, 2022

 $1,813  $(436) $1,377 

Other comprehensive income (loss) before reclassifications

  259   (64)  195 

Amount reclassified from AOCI

  (98)  24   (74)

Other comprehensive income (loss) for the three months ended June 30, 2022

  161   (40)  121 
             

Ending AOCI Balance - June 30, 2022

 $1,974  $(476) $1,498 

 

Movement in accumulated other comprehensive income (AOCI) balance for the ninesix months ended SeptemberJune 30, 20212022 (Dollar amounts in thousands of U.S. dollars)

 

  

Gains and losses on cash flow hedges

  

Tax impact

  

Total AOCI

 

Opening AOCI balance - December 31, 2020

 $3,038  $(702) $2,336 

Other comprehensive income (loss) before reclassifications

  148   (33)  115 

Amount reclassified from AOCI

  (3,566)  827   (2,739)

Other comprehensive income (loss) for the nine months ended September 30, 2021

  (3,418)  794   (2,624)
             

Ending AOCI Balance - September 30, 2021

 $(380) $92  $(288)
  

Gains and losses on cash flow hedges

  

Tax impact

  

Total AOCI

 

Opening AOCI balance - December 31, 2021

 $450  $(107) $343 

Other comprehensive income (loss) before reclassifications

  1,534   (371)  1,163 

Amount reclassified from AOCI

  (10)  2   (8)

Other comprehensive income (loss) for the six months ended June 30, 2022

  1,524   (369)  1,155 
             

Ending AOCI Balance - June 30, 2022

 $1,974  $(476) $1,498 

Effects of derivative instruments on income and other comprehensive income (OCI) for the three months ended SeptemberJune 30, 20212022 and 20202021 are as follows (Dollar amounts in thousands of U.S. dollars) 
 

Derivatives in Cash Flow Hedging Relationship

 Amount of Gain or (Loss) Recognized in OCI, net of tax, on Derivative 

Location of Gain or (Loss) Reclassified from AOCI into Income

 Amount of Gain or (Loss) Reclassified from AOCI into Income 
     

Operating expenses

 $967 

Foreign currency forward contracts for the three months ended September 30, 2021

 $(466)

Cost of revenues

 $219 
          

Interest rate swap contract for the three months ended September 30, 2021

 $(35)

Interest expense, net

 $(36)
          
     

Operating expenses

 $(43)

Foreign currency forward contracts for the three months ended September 30, 2020

 $762 

Cost of revenues

 $(12)
          

Interest rate swap contract for the three months ended September 30, 2020

 $13 

Interest expense, net

 $(4)

Derivatives in Cash Flow Hedging Relationship

 Amount of Gain or (Loss) Recognized in OCI, net of tax, on Derivative 

Location of Gain or (Loss) Reclassified from AOCI into Income

 Amount of Gain or (Loss) Reclassified from AOCI into Income 
     

Operating expenses

 $10 

Foreign currency forward contracts for the three months ended June 30, 2022

 $(187)

Cost of revenues

 $2 
          

Interest rate swap contract for the three months ended June 30, 2022

 $382 

Interest expense, net

 $86 
          
     

Operating expenses

 $1,088 

Foreign currency forward contracts for the three months ended June 30, 2021

 $275 

Cost of revenues

 $268 
          

Interest rate swap contract for the three months ended June 30, 2021

 $(27)

Interest expense, net

 $(26)

 

Effects of derivative instruments on income and other comprehensive income (OCI) for the ninesix months ended SeptemberJune 30, 20212022 and 20202021 are as follows (Dollar amounts in thousands of U.S. dollars) 

 

Derivatives in Cash Flow Hedging Relationship

 

Amount of Gain or (Loss) Recognized in OCI, net of tax, on Derivative

 

Location of Gain or (Loss) Reclassified from AOCI into Income

 

Amount of Gain or (Loss) Reclassified from AOCI into Income

 
     

Operating expenses

 $3,004 

Foreign currency forward contracts for the nine months ended September 30, 2021

 $42 

Cost of revenues

 $643 
          

Interest rate swap contract for the nine months ended September 30, 2021

 $73 

Interest expense, net

 $(81)
          
     

Operating expenses

 $(290)

Foreign currency forward contracts for the nine months ended September 30, 2020

 $1,039 

Cost of revenues

 $(82)
          

Interest rate swap contract for the nine months ended September 30, 2020

 $(141)

Interest expense, net

 $(4)

Derivatives in Cash Flow Hedging Relationship

 

Amount of Gain or (Loss) Recognized in OCI, net of tax, on Derivative

 

Location of Gain or (Loss) Reclassified from AOCI into Income

 

Amount of Gain or (Loss) Reclassified from AOCI into Income

 
     

Operating expenses

 $(49)

Foreign currency forward contracts for the six months ended June 30, 2022

 $(275)

Cost of revenues

 $(10)
          

Interest rate swap contract for the six months ended June 30, 2022

 $1,438 

Interest expense, net

 $69 
          
     

Operating expenses

 $2,037 

Foreign currency forward contracts for the six months ended June 30, 2021

 $509 

Cost of revenues

 $424 
          

Interest rate swap contract for the six months ended June 30, 2021

 $107 

Interest expense, net

 $(45)

 

In addition to the above, for those foreign currency forward contracts not designated as hedges, the Company recorded the following fair value adjustments on settled and outstanding contracts (Dollar amounts in thousands of U.S. dollars):

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

  

Three Months Ended June 30,

 

Six Months Ended June 30,

 

Forward currency contracts not designated as hedges:

 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 
Gain (loss) on settlement $0 $129 $0 $549 

Gain (loss) on change in fair value

  0   (192)   0   (359) 
  $0

-

  $

(63)

  $0

-

  $

190

 

Gain (loss) on settlement

 $336  $(18) $883  $(162)
 

Gain (loss) on change in fair value

 $(249) $177  $(606) $261 

 

8

 
 

6. Goodwill and Other Intangible Assets

 

Goodwill:

 

Goodwill represents the excess of the purchase price over the fair value of tangible and identifiable intangible assets acquired and liabilities assumed in our acquisitions.

 

The Company's Goodwill balance is $116.3$130.4 million as of SeptemberJune 30, 20212022 and $116.3$130.4 million as of December 31, 20202021. The Company's goodwill relates 7%83% ($8.6107.7 million) to its Domain Services operating segment, 17% ($22.7 million) to its Fiber Internet Services operating segment and nil to its Mobile Services operating segment and 93% ($107.7 million) to its DomainPlatform Services operating segment.

 

Goodwill is not amortized, but is subject to an annual impairment test, or more frequently if impairment indicators are present. NaN impairment was recognized during the three and ninesix months ended SeptemberJune 30, 20212022 and 20202021.

 

Other Intangible Assets:

 

Intangible assets consist of acquired brand, technology, customer relationships, surname domain names, direct navigation domain names and network rights. The Company considers its intangible assets consisting of surname domain names and direct navigation domain names as indefinite life intangible assets. The Company has the exclusive right to these domain names as long as the annual renewal fees are paid to the applicable registry. Renewals occur routinely and at a nominal cost. The indefinite life intangible assets are not amortized but are subject to impairment assessments performed throughout the year. As part of the normal renewal evaluation process during the periods ended SeptemberJune 30, 20212022 and SeptemberJune 30, 20202021, the Company assessed that all domain names that were originally acquired in the June 2006 acquisition of Mailbank.com Inc. that were up for renewal, should be renewed. 

 

Intangible assets, comprising brand, technology, customer relationships and network rights are being amortized on a straight-line basis over periods of two to fifteen years.

 

Net book value of acquired intangible assets consist of the following (Dollar amounts in thousands of U.S. dollars):

 

 

Surname domain names

  

Direct navigation domain names

  

Brand

  

Customer relationships

  

Technology

  

Network rights

  

Total

  

Surname domain names

  

Direct navigation domain names

  

Brand

  

Customer relationships

  

Technology

  

Network rights

  

Total

 

Amortization period

 

indefinite life

  

indefinite life

  

7 years

  

3 - 7 years

  

2 - 7 years

  

15 years

      

indefinite life

  

indefinite life

  

7 years

  

3 - 7 years

  

2 - 7 years

  

15 years

     
  

Balances, June 30, 2021

 $11,156  $1,135  $5,986  $23,273  $-  $1,145  $42,695 

Balances, March 31, 2022

 $11,156  $1,133  $4,492  $26,584  $3,237  $1,057  $47,659 

Acquisition of customer relationships

 - - - 6 - - 6  0 0 0 22 0 0 22 

Amortization expense

  -   -   (518)  (1,749)  -   (21)  (2,288)  -   -   (518)  (2,145)  (155)  (25)  (2,843)

Balances, September 30, 2021

 $11,156  $1,135  $5,468  $21,530  $-  $1,124  $40,413 

Balances, June 30, 2022

 $11,156  $1,133  $3,974  $24,461  $3,082  $1,032  $44,838 

 

 

Surname domain names

  

Direct navigation domain names

  

Brand

  

Customer relationships

  

Technology

  

Network rights

  

Total

  

Surname domain names

  

Direct navigation domain names

  

Brand

  

Customer relationships

  

Technology

  

Network rights

  

Total

 

Amortization period

 

indefinite life

  

indefinite life

  

7 years

  

3 - 7 years

  

2 - 7 years

  

15 years

      

indefinite life

  

indefinite life

  

7 years

  

3 - 7 years

  

2 - 7 years

  

15 years

     
                

Balances, December 31, 2020

 $11,157  $1,135  $7,021  $26,664  $274  $1,193  $47,444 

Balances, December 31, 2021

 $11,156  $1,135  $5,010  $28,634  $3,392  $1,082  $50,409 

Acquisition of customer relationships

 -  -  -  221  -  -  221  0  0  0  117  0  0  117 

Acquisition of network rights

 -  -  -  -  -  2  2 

Additions to/(disposals from) domain portfolio, net

 (1) -  -  -  -  -  (1) -  (2) -  -  -  -  (2)

Amortization expense

  -   -   (1,553)  (5,355)  (274)  (71)  (7,253)  -   -   (1,036)  (4,290)  (310)  (50)  (5,686)

Balances, September 30, 2021

 $11,156  $1,135  $5,468  $21,530  $-  $1,124  $40,413 

Balances, June 30, 2022

 $11,156  $1,133  $3,974  $24,461  $3,082  $1,032  $44,838 

 

The following table shows the estimated amortization expense for each of the next 5 years, assuming no further additions to acquired intangible assets are made (Dollar amounts in thousands of U.S. dollars): 

 

 Year ending  Year ending 
 December 31,  December 31, 

Remainder of 2021

 $2,343 

2022

 9,377 

Remainder of 2022

 $5,480 

2023

 8,684  10,131 

2024

 3,227  6,544 

2025

 2,587  4,395 

2026

 2,666 

Thereafter

  1,904   3,333 

Total

 $28,122  $32,549 

 

9

 
 

7. Loan Payable:

 

Amended 2019 Credit Facility

 

On June 14, 2019, the Company and its wholly-owned subsidiaries, Tucows.com Co., Ting Fiber, Inc., Ting Inc., Tucows (Delaware) Inc. and Tucows (Emerald), LLC entered into an Amended and Restated Senior Secured Credit Agreement (the “Amended 2019 Credit Facility”) with Royal Bank of Canada (“RBC”), as administrative agent, and lenders party thereto (collectively with RBC, the “Lenders”) under which the Company hashad access to an aggregate of up to $240 million in funds, which consistsconsisted of $180 million guaranteed credit facility and a $60 million accordion facility. On November 27, 2019, the Company entered into Amending Agreement No.1 to the Amended and Restated Senior Secured Credit Agreement (collectively with the Amended and Restated Senior Secured Credit Agreement, the “Amended 2019 Credit Facility”) to amend certain defined terms in connection with the Cedar acquisition.

The Amended 2019 Credit Facility replaced the Company’s 2017 Amended Credit Facility.

In connection with the Amended 2019 Credit Facility, the Company incurred $0.3 million of fees paid to the Lenders and $0.2 million of legal fees related to the debt issuance. Of these fees, $0.4 million are debt issuance costs, which have been reflected as a secured Credit Agreement datedreduction to the carrying amount of the loan payable and will be amortized over the term of the credit facility agreement and $0.1 million were recorded in General and administrative expenses for the year ended January 20, 2017December 31, 2019. with Bank of Montreal, RBC and Bank of Nova Scotia.

 

The obligations of the Company under the Amended 2019 Credit Agreement are secured by a first priority lien on substantially all of the personal property and assets of the Company and has a four-year term, maturing on June 13, 2023.

 

Second Amended 2019 Credit Facility

On October 26, 2021, the Company entered into a Second Amended and Restated Senior Secured Credit Agreement (the “Second Amended 2019 Credit Agreement”) with the Lenders and Toronto-Dominion Bank (collectively the “New Lenders”) to, among other things, increase the existing revolving credit facility from $180 million to $240 million. The Second Amended Credit Agreement provides the Company with access to an aggregate of $240 million in committed funds. The Second Amended Credit Agreement also provides for two additional interest rate tiers if the Company exceeds a 3.50x Total Funded Debt to Adjusted EBITDA Ratio.

In connection with the Second Amended 2019 Credit Facility, the Company incurred $0.3 million of fees related to the debt issuance, which have been reflected as a reduction to the carrying amount of the loan payable and will be amortized over the term of the credit facility agreement. On August 8, 2022 the Company entered into the Series A Preferred Unit Purchase Agreement as more fully described in Note 19(a) - Subsequent events, as well as the Third Amended and Restated Senior Secured Credit Agreement as more fully described in Note 19(b) - Subsequent events. 

Credit Facility Terms

 

The Second Amended 2019 Credit Facility is revolving with interest only payments with no scheduled repayments during the term.

 

The Second Amended 2019 Credit Facility contains customary representations and warranties, affirmative and negative covenants, and events of default. The Second Amended 2019 Credit Facility was amended in June 2022 which requires that the Company to comply with the following financial covenants: (i)covenants at all times, which are to be calculated on a rolling four quarter basis: (i) maximum Total Funded Debt to Adjusted EBITDA Ratio (as defined in the Amended 2019 Credit Agreement) of 3.50:1;4.50:1.00 until June 28, 2022; (ii) 5.00:1:00June 29, 2022 to August 31, 2022; (iii) 4.50:1.00 from September 1, 2022 to March 30, 2023; and (ii) with respect to each fiscal quarter, an(iv) 4.00:1.00 from and after March 31, 2023; and (v) minimum Interest Coverage Ratio (as defined in the Amended 2019 Credit Agreement) of not less than 3.00:1. Further, the Company’s maximum annual Capital Expenditures cannot exceed 110% of the forecasted capital expenditures of its annual business plan. In addition, share repurchases require the Lenders’ consent if the Company’s Total Funded Debt to Adjusted EBITDA ratio exceeds 2.00:1.1.00. During the three and ninesix months ended SeptemberJune 30, 20212022, and the three and ninesix months ended SeptemberJune 30, 20202021 the Company was in compliance with these covenants. The Second Amended 2019 Credit Facility agreement definition of Adjusted EBITDA which is used to calculate the Company's compliance with covenants was amended in March of 2022 to align to the definition of Adjusted EBITDA used in Note 13 – Segment Accounting

 

Borrowings under the Second Amended 2019 Credit Facility will accrue interest and standby fees based on the Company’s Total Funded Debt to Adjusted EBITDA ratio and the availment type as follows: 

 

 If Total Funded Debt to EBITDA is:  

If Total Funded Debt to EBITDA is:

 

Availment type or fee

 Less than 1.00  Greater than or equal to 1.00 and less than 2.00  Greater than or equal to 2.00 and less than 2.50  Greater than or equal to 2.50  

Less than 2.00

  

Greater than or equal to 2.00 and less than 2.50

  

Greater than or equal to 2.50 and less than 3.00

  

Greater than or equal to 3.00 and less than 3.50

  

Greater than or equal to 3.50 and less than 4.00

  

Greater than or equal to 4.00

 

Canadian dollar borrowings based on Bankers’ Acceptance or U.S. dollar borrowings based on LIBOR (Margin)

 1.50% 1.85% 2.35% 2.85% 1.75% 2.25% 2.50% 2.75% 3.00% 3.25%

Canadian or U.S. dollar borrowings based on Prime Rate or U.S. dollar borrowings based on Base Rate (Margin)

 0.25% 0.60% 1.10% 1.60% 0.50% 1.00% 1.25% 1.50% 1.75% 2.00%

Standby fees

  0.30%  0.37%  0.47%  0.57%  0.35%  0.45%  0.50%  0.55%  0.60%  0.65%

 

The following table summarizes the Company’s borrowings under the credit facilities (Dollar amounts in thousands of U.S. dollars): 

 

 

September 30, 2021

 

December 31, 2020

  

June 30, 2022

 

December 31, 2021

 
  

Revolver

 $150,400  $122,400  $227,100  $191,400 

Less: unamortized debt discount and issuance costs

  (463)  (667)  (652)  (652)

Total loan payable

 149,937  121,733  226,448  190,748 

Less: loan payable, current portion

  0  0   226,448  0 

Loan payable, long-term portion

 $149,937  $121,733  $0  $190,748 

 

The following table summarizes our scheduled principal repayments as of SeptemberJune 30, 20212022 (Dollar amounts in thousands of U.S. dollars):

 

Remainder of 2021

 $0 

2022

  0 

2023

  150,400 
  $150,400 

Remainder of 2022

 $0 

2023

  227,100 
  $227,100 

 

10

 

8. Income Taxes:

 

The Company's provision for income taxes for interim periods is determined by using an estimated annual effective tax rate, adjusted for discrete items arising during the quarter. At each quarter, the Company updates the estimated annual effective tax rate and makes a year-to-date adjustment to the provision. The estimated annual effective tax rate is subject to volatility due to several factors, including accurately forecasting the Company's net income before tax and taxable income or loss and the mix of tax jurisdictions to which they relate, intercompany transactions, and changes in statutes, regulations, and case law.

For the three and sixmonths ended SeptemberJune 30, 20212022, the Company recorded an income tax recoveryexpense of$0.30.7 million and $1.8 million respectively, on net loss before income taxes of $2.4 million and $4.3 million respectively, using an estimated effective tax rate for the fiscal year ending December 31, 2022.  Our effective tax rates for the three and six months ended June 30,2022 differ from the U.S. federal statutory rate primarily due to changes in valuation allowance on foreign tax credit, state tax expense and the impact of foreign earnings.

Comparatively, for the three months ended June 30, 2021, the Company recorded an income tax recovery of $0.1 million on net income before income taxes of $1.1$1.7 million, using an estimated effective tax rate for the fiscal year ending December 31, 2021 (“Fiscal 2021”).  Our income tax recovery includes includes a $0.8 million$0.5 million tax recovery related to discrete adjustments resulting from foreign exchange and mark-to-market adjustments as well as the inclusioninclusion of a $0.2 $0.4 million tax recovery related to ASU No. 2016-09—Compensation—Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting (“ASU 2016-09”), which requires all excess tax benefits and tax deficiencies related to employee share-based payments to be recognized through income tax expense (recovery).

 

Comparatively, for the threesix months ended SeptemberJune 30, 2020,2021, the Company recorded an income tax expense of $0.8$1.0 million on income before income taxes of $1.6 million, using an estimated effective tax rate for the fiscal year ending December 31, 2020 (“Fiscal 2020”) adjusted for certain minimum state taxes as well as the inclusion of a $0.3 million tax expense related to ASU 2016-09. Our effective tax rate for the three months ended September 30, 2020 is also adversely impacted by discrete adjustments resulting from finalization of prior period tax filings and a change in the geographical mix of income.  

For the nine months ended September 30, 2021, the Company recorded an income taxexpenseof$0.7 million on income before income taxes of $6.0$4.9 million, using an estimated effective tax rate for Fiscal 2021.  Our income tax expense includes a $1.6 $0.8 million tax recovery related to discrete adjustments resulting from foreign exchange and mark-to-market adjustments as well as the inclusion ofof a $0.4 million$0.2 million tax recovery related to ASU 2016No.-09.

10

Comparatively, for the nine months ended September 30, 2020, we recorded an income tax expense of $2.4 million on net income before income taxes of $6.1 million, using an estimated effective tax rate for Fiscal 2020 adjusted for certain minimum state taxes, as well as the inclusion of a $0.1 million tax expense related to ASU 2016-09. Our effective tax rate for the nine months ended September 30, 2020 is also also adversely impacted by discrete adjustments resulting from finalization of prior period tax filings and a change in the geographical mix of income. 

 

In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the years in which those temporary differences become deductible. Management considers projected future taxable income, uncertainties related to the industry in which the Company operates, and tax planning strategies in making this assessment.

 

In connection with the eNom acquisition in 2017, we acquired deferred tax liabilities primarily composed of prepaid registry fees. As a result, we aligned our tax methodology pertaining to the deductibility of prepaid registry fees for our other subsidiaries. In the first quarter of 2019, we determined that we were in technical violation with respect to the administrative application of the accounting method change relating to the deductibility of prepaid registry fees for these additional subsidiaries. In February 2019, the Company filed an application for relief ("9100 Relief") to correct the issue. In November 2019, the Company was granted 9100 Relief and was given 30 days to file the appropriate forms based on prescribed instructions. The Company filed the forms in December 2019 and now awaits the final IRS response and acceptance of the change in accounting method. Management is of the view that it is more likely than not that the IRS will accept the 9100 Relief and filing of the prescribed forms. As such, no additional tax uncertainties or related interest or penalties have been recorded as at September 30, 2021.

The Company recognizes accrued interest and penalties related to income taxes in income tax expense. The Company did not have significant interest and penalties accrued at September 30, 2021 and December 31, 2020 respectively.

 

9. Basic and Diluted Earnings per Common Share:

 

The following table reconciles the numerators and denominators of the basic and diluted earnings per common share computation (Dollar amounts in thousands of US dollars, except for share data):

 

 Three Months Ended September 30, Nine Months Ended September 30,  

Three Months Ended June 30,

  

Six Months Ended June 30,

 
 2021 2020 2021 2020  

2022

  

2021

  

2022

  

2021

 
  

Numerator for basic and diluted earnings per common share:

  

Net income for the period

 $1,375 $716 $5,331 $3,707  $(3,125) $1,807  $(6,145) $3,956 
  

Denominator for basic and diluted earnings per common share:

  

Basic weighted average number of common shares outstanding

 10,679,309  10,577,731  10,643,798  10,585,785  10,765,595  10,633,601  10,758,691  10,625,748 

Effect of outstanding stock options

  140,407   105,077   156,563   93,377   0   164,320   0   168,775 

Diluted weighted average number of shares outstanding

  10,819,716   10,682,808   10,800,361   10,679,162   10,765,595   10,797,921   10,758,691   10,794,523 
  

Basic earnings per common share

 $0.13  $0.07  $0.50  $0.35  $(0.29) $0.17  $(0.57) $0.37 
  

Diluted earnings per common share

 $0.13  $0.07  $0.49  $0.35  $(0.29) $0.17  $(0.57) $0.37 

 

For the three and sixmonths ended SeptemberJune 30, 2022 the Company recorded a net loss, thus all outstanding options were considered anti-dilutive and excluded from the computation of diluted income per common share.  

For the three months ended June 30, 2021,  options to purchase 92,47043,445 common shares were not included in the computation of diluted income per common share because the options’ exercise price was greater than the average market price of the common shares for the period as compared to the three months ended September 30, 2020, where 87,659 outstanding options were not included in the computation.period.

 

For the ninesix months ended SeptemberJune 30, 2021,, options to purchase 44,15042,752 common shares were not included in the computation of diluted income per common share because the options’options' exercise price was greater than the average market price of the common shares for the period as compared to the nine months ended September 30, 2020, where 130,876 outstanding options were not included in the computation.period.

 

 

10. Revenue:

 

Significant accounting policy

 

The Company’s revenues are derived from (a) the provisioning of retail fiber Internet services in our Fiber Internet Services segment, (b) the provisioning of wholesale mobile platform services,CSP solutions and professional services and the provisioning of retail mobile services in our MobilePlatform Services segment; and from (c) domain name registration contracts, other domain related value-added services, domain sale contracts, and other advertising revenue in our Domain Services segment. Certain revenues are disclosed under the Corporate category as they are considered non-core business activities including Mobile Retail Services, Transition Services Agreement ("TSA") revenue and eliminations of intercompany revenue. Amounts received in advance of meeting the revenue recognition criteria described below are recorded as deferred revenue. All products are generally sold without the right of return or refund.

 

Revenue is measured based on consideration specified in a contract with a customer and excludes any sales incentives and amounts collected on behalf of third parties. The Company recognizes revenue when it satisfies a performance obligation by transferring control over a product or service to a customer.

 

11

 

Nature of goods and services

 

The following is a description of principal activities – separated by reportable segments – from which the Company generates its revenue. For more detailed information about reportable segments, see Note 13 – Segment Reporting.

 

 

(a)

Fiber Internet Services

 

The Company generates Fiber Internet Services revenues primarily through the provisioning of fixed high-speed Internet access, Ting Internet, as well as billing solutions to Internet Service Providers (“ISPs”).Internet.

 

Fiber Internet services (Ting Internet) contracts provide customers Internet access at their home or business through the installation and use of our fiber optic network. Ting Internet contracts are generally prepaid and grant customers with unlimited bandwidth based on a fixed price per month basis. Because consideration is collected before the service period, revenue is initially deferred and recognized as the Company performs its obligation to provide Internet access. Though the Company does not consider the installation of fixed Internet access to be a distinct performance obligation, the fees related to installation are immaterial and therefore revenue is recognized as billed.

 

Ting Internet access services are primarily contracted through the Ting website, for one month at a time and contain no commitment to renew the contract following each customer’s monthly billing cycle. The Company’s billing cycle for all Ting Internet customers is computed based on the customer’s activation date. In addition, revenues associated with the sale of Internet hardware to subscribers are recognized when title and risk of loss is transferred to the subscriber and shipment has occurred. Incentive marketing credits given to customers are recorded as a reduction of revenue.

 

In those cases, where payment is not received at the time of sale, revenue is not recognized at contract inception unless the collection of the related accounts receivable is reasonably assured. The Company records costs that reflect expected refunds, rebates and credit card charge-backs as a reduction of revenues at the time of the sale based on historical experiences and current expectations.

 

 

(b)

MobilePlatform Services 

 

The Company generates MobilePlatform Services revenues through theby providing billing and provisioning of mobileplatform services to wholesale and retail customers. Mobile services consist of mobile platform services provided to wholesale customersCommunication Service Providers ("CSPs") to whom we also provide other professional services. Mobile services also consist of retail services provided to Ting Mobile customers.

 

Mobile platform servicesPlatform service agreements contain both MSEplatform services and professional services. MSEPlatform services offer a variety of solutions that support CSPs, including subscription and billing management, network orchestration and provisioning, and individual developer tools. Consideration under platform service arrangements includes both a variable component that changes each month depending on the number of subscribers hosted on the platform, as well as fixed payments and credits. Variable consideration sometimes includes minimum contractual payments, which are considered substantive minimum commitments. The Company uses the variable allocation exception to allocate variable consideration received to the services which the variable consideration relates to. Platform services represent a single promise to provide continuous access (i.e. a stand-ready performance obligation) to the platform and software solutions.platform. As each month of providing access to the platform is substantially the same and the customer simultaneously receives and consumes the benefits as access is provided, the performance obligation is comprised of a series of distinct service periods. Consideration for theseProfessional services provided under platform service arrangements includes both a fixed component and a variable component that varies each month depending on the number of subscribers hosted on the platform. These professional services can include implementation, training, consulting or software development/modification services. Revenues from arrangementsrelated to provide professional services are generally distinct from the other promises in the contract(s) and are recognized as the related services are performed. Consideration payable underis allocated between the professional service arrangements is included with the variable consideration from the mobile platform services which would represent variable consideration estimated using the most likely amount based on the range of hours expected to be incurred in providing the services. Where consideration forand professional services is included in the consideration for mobile platform services, the Company estimatesperformance obligations by estimating the standalone selling price (“SSP”) forof each performance obligation. The Company estimates the SSP of professional services based on observable standalone sales, and appliessales. The SSP of platform services is derived using the residual approach to estimateby estimating the total contract consideration and subtracting the SSP for mobile platformof professional services. The total variableTotal contract consideration is estimated at contract inception, (consideringconsidering any constraints that may apply and updating the estimates as new information becomes available) and the transaction price is allocated to the performance obligations based on the relative SSP basis and recognized over the period to which it relates.available.

 

Other professional services consist of professional service arrangements that are billed separately on a time-and-materials basis as well as revenues from the Transitional Services Agreement (“TSA”) with DISH Wireless L.L.C. ("DISH"). For professionalplatform services billed separately on a time-and-materials basis, revenues are recognized based on the actual hours of services provided. Under the TSA, the Company will provide certain other services such as customer service, marketing and fulfillment services. DISH has the option to terminate services provided under the TSA throughout the term of the agreement,customers which is for five years effective August 1, 2020. Consideration payable under this arrangement is based on cost plus margin, and revenues are recognized as the services are provided to DISH each month under the ‘as-invoiced’ practical expedient.

Retail mobile services (Ting Mobile) wireless usage contracts grant customers access to standard talk, text and data mobile services. Some Ting Mobile contracts are billed based on the actual amountseparate Statement of monthlyWork (“SOW”) arrangements for bespoke feature development. Revenues for professional services utilized by each customer during their billing cycle. Voice minutes, text messages and megabytes of data are each billed separately based on a tiered pricing program. Some contracts are billed a flat rate for unlimited talk and text plus a fixed amount of data.  All customers are billed on a postpaid basis. The Company recognizes revenue for Ting Mobile usage based on the actual amount of monthly services utilized by each customer.

Ting Mobile services are primarily contracted through the Ting website, for one monthseparate SOWs are recognized at a time and contain no commitment to renewpoint-in-time when the contract following each customer’s monthly billing cycle. The Company’s billing cycle for all Ting Mobile and Ting Internet customers is computed based on the customer’s activation date. In order to recognize revenue as the Company satisfies its obligations, we compute the amount of revenues earned but not billed from the end of each billing cycle to the end of each reporting period. In addition, revenues associated with the sale of wireless devices and accessories and Internet hardware to subscribers are recognized when title and risk of loss is transferred to the subscriber and shipment has occurred. Incentive marketing credits given to customers are recorded as a reduction of revenue.

In those cases, where payment is not received at the time of sale, revenue is not recognized at contract inception unless the collection of the related accounts receivable is reasonably assured. The Company records costs that reflect expected refunds, rebates and credit card charge-backs as a reduction of revenues at the time of the sale based on historical experiences and current expectations.final acceptance criteria have been met. 

 

12

 
 

(c)

Domain Services

 

Domain registration contracts, which can be purchased for terms of one to ten years, provide our resellers and retail registrant customers with the exclusive right to a personalized internet address from which to build an online presence. The Company enters into domain registration contracts in connection with each new, renewed and transferred-in domain registration. At the inception of the contract, the Company charges and collects the registration fee for the entire registration period. Though fees are collected upfront, revenue from domain registrations are recognized rateably over the registration period as domain registration contracts contain a ‘right to access’ license of IP, which is a distinct performance obligation measured over time. The registration period begins once the Company has confirmed that the requested domain name has been appropriately recorded in the registry under contractual performance standards.

 

Domain related value-added services like digital certifications, WHOIS privacy, website hosting and hosted email provide our resellers and retail registrant customers with tools and additional functionality to be used in conjunction with domain registrations. All domain related value-added services are considered distinct performance obligations which transfer the promised service to the customer over the contracted term. Fees charged to customers for domain related value-added services are collected at the inception of the contract, and revenue is recognized on a straight-line basis over the contracted term, consistent with the satisfaction of the performance obligations.

 

The Company is an ICANN accredited registrar. Thus, the Company is the primary obligor with our reseller and retail registrant customers and is responsible for the fulfillment of our registrar services to those parties. As a result, the Company reports revenue in the amount of the fees we receive directly from our reseller and retail registrant customers. Our reseller customers maintain the primary obligor relationship with their retail customers, establish pricing and retain credit risk to those customers. Accordingly, the Company does not recognize any revenue related to transactions between our reseller customers and their ultimate retail customers.

 

The Company also sells the rights to the Company’s portfolio domains or names acquired through the Company’s domain expiry stream. Revenue generated from sale of domain name contracts, containing a distinct performance obligation to transfer the domain name rights under the Company’s control, is generally recognized once the rights have been transferred and payment has been received in full.

 

Advertising revenue is derived through domain parking monetization, whereby the Company contracts with third-party Internet advertising publishers to direct web traffic from the Company’s domain expiry stream domains and Internet portfolio domains to advertising websites. Compensation from Internet advertising publishers is calculated variably on a cost-per-action basis based on the number of advertising links that have been visited in a given month. Given that the variable consideration is calculated and paid on a monthly basis, no estimation of variable consideration is required.

 

Disaggregation of Revenue

 

The following is a summary of the Company’s revenue earned from each significant revenue stream (Dollar amounts in thousands of U.S. dollars):

 

 

Three Months Ended September 30,

  

Nine Months Ended September 30,

  

Three Months Ended June 30,

  

Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

Fiber Internet Services:

                  

Fiber Internet Services

 $6,672  $4,657   17,868   13,379  $10,221  $5,548  $20,009  $10,630 
  

Mobile Services:

 

Retail mobile services

 2,309  7,019  $6,872  $44,734 

Mobile platform services

 3,564  376  6,370  376 

Other professional services

  2,619   1,457   6,536   1,457 

Total Mobile

  8,492   8,852   19,778   46,567 

Platform Services:

 

Platform Services

 7,970  2,734  14,067  3,372 

Other Professional Services

  1,000   0   1,750   0 

Total Platform Services

  8,970   2,734   15,817   3,372 
  

Domain Services:

  

Wholesale

  

Domain Services

 47,081  47,261  141,954  139,430  46,979  47,883  93,815  94,874 

Value Added Services

  4,862   4,380   15,424   13,429   5,597   5,482   11,246   10,562 

Total Wholesale

 51,943  51,641  157,378  152,859  52,576  53,365  105,061  105,436 
  

Retail

  8,786   9,161   26,837   27,613   8,487   8,897   17,548   18,050 

Total Domain Services

  60,729   60,802   184,215   180,472   61,063   62,262   122,609   123,486 
  

Corporate:

         

Mobile services and eliminations

  2,830   4,549   5,748   8,480 
 $75,893  $74,311  $221,861  $240,418          
 $83,084  $75,093  $164,183  $145,968 

 

During the three and ninesix months ended SeptemberJune 30, 20212022 one customer accounted for 11% and 10% of total revenue, respectively. During the three and ninesix months ended SeptemberJune 30, 20202021 noone customer accounted for more than 10% of total revenue.

 

At SeptemberJune 30, 20212022, one customer represented 4834% of accounts receivables. 

 

13

 

The following is a summary of the Company’s cost of revenue from each significant revenue stream (Dollar amounts in thousands of U.S. dollars): 

 

 

Three Months Ended September 30,

  

Nine Months Ended September 30,

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 
  

Fiber Internet Services:

          

Fiber Internet Services

 $3,653  $1,682  $9,314  $5,063  $4,417  $3,006  $8,455  $5,614 
  

Mobile Services:

 

Retail mobile services

 1,701  3,440  4,242  21,957 

Mobile platform services

 120  0  271  0 

Other professional services

 1,813  1,267  5,219  1,267 

Total Mobile

  3,634   4,707   9,732   23,224 

Platform Services:

 

Platform Services

 202  113  387  198 

Other Professional Services

  856   0   1,632   0 

Total Platform Services

  1,058   113   2,019   198 
  

Domain Services:

  

Wholesale

  

Domain Services

 37,109  36,812  110,593  109,635  36,938  37,707  73,335  73,483 

Value Added Services

 688  689  1,867  2,178   643   583   1,299   1,180 

Total Wholesale

  37,797   37,501   112,460   111,813   37,581   38,290   74,634   74,663 
  

Retail

  4,456   4,440   13,354   13,208   3,519   4,497   8,278   8,898 

Total Domain Services

  42,253   41,941   125,814   125,021   41,100   42,787   82,912   83,561 
  

Corporate:

         

Mobile services and eliminations

  2,725   3,227   5,335   5,947 
 

Network Expenses:

  

Network, other costs

 3,445  2,612  10,295  7,513  4,764  3,612  8,944  6,850 

Network, depreciation and amortization costs

 4,643  3,315  12,688  9,902 

Network, impairment

 241  113  302  1,638 

Total Network Expenses

  8,329   6,040   23,285   19,053 

Network, depreciation of property and equipment

 6,589  4,084  12,484  7,722 

Network, amortization of intangible assets

 378  24  756  323 

Network, impairment of property and equipment

  0   1   27   61 
     11,731   7,721   22,211   14,956 
 $57,869  $54,370  $168,145  $172,361          
 $61,031  $56,854  $120,932  $110,276 

Increase over prior period

 $4,177     $10,656    

Increase - percentage

 7%    10%   

 

Contract Balances

 

The following tables provide information about contract assets and contract liabilities (deferred revenue) from contracts with customers. The Company accounts for contract assets and liabilities on a contract-by-contract basis, with each contract presented as either a net contract asset or a net contract liability accordingly.

 

Some of the Company’s long-term contracts with customers are billed in advance of service, such as domain contracts and some professional service contracts. Consideration received from customers related to performance obligations which have not yet been satisfied are contract liabilities and recorded as deferred revenues.

 

Deferred revenue primarily relates to the portion of the transaction price received in advance related to the unexpired term of domain name registrations and other domain related value-added services, on both a wholesale and retail basis, net of external commissions. 

 

14

Significant changes in deferred revenue for the ninesix months ended SeptemberJune 30, 20212022 were as follows (Dollar amounts in thousands of U.S. dollars): 

 

Deferred revenue:

 September 30, 2021  June 30, 2022 
  

Balance, beginning of period

 $152,245  $147,793 

Deferred revenue

 176,441  121,497 

Recognized revenue

  (176,699)  (119,108)

Balance, end of period

 $151,987  $150,182 

 

The Company receives consideration for long-term mobile platform service contracts, which we collect variably each month depending on the number of subscribers hosted on the platform (subject to certain minimums) as well as through certain fixed platform fees and credits. Contract assets are recorded for services delivered under long-term mobile platform services contracts, to the extent that the services delivered exceed the services which have been billed to the customer at the reporting date. Contract assets are transferred to receivables when the rights to consideration become unconditional. All contract assets transfer to receivables within three months of when they are recognized.

 

Contract assets:

 

September 30, 2021

  

June 30, 2022

 
  

Balance, beginning of period

 $0  $778 

Consideration recognized as revenue

 2,783  13,216 

Transferred to receivables

  0   (5,040)

Balance, end of period

 $2,783  $8,954 

 

 

 

Remaining Performance Obligations:

 

For retail mobile and internet access services, where the performance obligation is part of contracts that have an original expected duration of one year or less (typically one month), the Company has elected to apply a practical expedient to not disclose revenues expected to be recognized in the future related performance obligations that are unsatisfied (or partially unsatisfied).

 

Although domain registration contracts are deferred over the lives of the individual contracts, which can range from one to ten years, approximately 80 percent of our deferred revenue balance related to domain contracts is expected to be recognized within the next twelve months.

 

Deferred revenue related to Exact hosting contracts is also deferred over the lives of the individual contracts, which are expected to be fully recognized within the next twelve months. 

 

Professional service revenue related to mobile platform services may be deferred over the period not exceeding the term of the contract. 

 

14

 

11. Costs to obtain and fulfill a Contract

 

Deferred costs of fulfillment

 

Deferred costs to fulfill contracts primarily consist of domain registration costs which have been paid to a domain registry, and are capitalized as deferred costs of fulfillment. These costs are deferred and amortized over the life of the domain which generally ranges from one to ten years. The Company also defers certain technology design and data migration costs it incurs to fulfil its performance obligations contained in our MSEplatform services arrangements. For the ninesix months ended SeptemberJune 30, 20212022, the Company deferred $130.5$87.2 million and amortized $128.4$86.1 million of contract costs. There was no impairment loss recognized in relation to the costs capitalized during the ninesix months ended SeptemberJune 30, 20212022. Amortization expense of deferred costs is included in cost of revenue.

 

15

The breakdown of the movement in the prepaid domain name registry and ancillary services feesdeferred costs of fulfillment balance for the ninesix months ended SeptemberJune 30, 20212022 is as follows (Dollar amounts in thousands of U.S. dollars). 

 

 September 30, 2021  June 30, 2022 
  

Balance, beginning of period

 $111,066  $112,711 

Deferral of costs

 130,520  87,248 

Recognized costs

  (128,390)  (86,118)

Balance, end of period

 $113,196  $113,841 

 

 

12. Leases

 

We lease datacenters, corporate offices and fiber-optic cables under operating leases. The Company does not have any leases classified as finance leases.

 

Our leases have remaining lease terms of 1 year to 20 years, some of which may include options to extend the leases for up to 5 years, and some of which may include options to terminate the leases within 1 year.

 

The components of lease expense were as follows (Dollar amounts in thousands of U.S. dollars): 

 

 

For the Three Months Ended September 30,

 

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

 

For the Six Months Ended June 30,

 
 

2021

 

2020

 

2021

 

2020

  

2022

  

2021

  

2022

  

2021

 

Operating Lease Cost (leases with a total term greater than 12 months)

  

$674

   

$569

   

$1,812

   

$1,644

  $967  $603  $1,815  $1,138 

Short-term Lease Cost (leases with a total term of 12 months or less)

 

21

  

76

  

103

  

449

  36  33  47  83 

Variable Lease Cost

  

179

   

164

   

421

   

437

   154   66   257   242 

Total Lease Cost

  

$874

   

$809

   

$2,336

   

$2,530

  $1,157  $702  $2,119  $1,463 

 

Lease Cost is presented in general and administrative expenses and network expenses within our consolidated statements of operations and comprehensive income.

 

Information related to leases was as follows (Dollar amounts in thousands of U.S. dollars):

 

 

For the Three Months Ended September 30,

 

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

 

For the Six Months Ended June 30,

 

Supplemental cashflow information:

 

2021

 

2020

 

2021

 

2020

  

2022

  

2021

  

2022

  

2021

 

Operating Lease - Operating Cash Flows (Fixed Payments)

 $2,929  $571  $4,040  $1,560  $938  $560  $1,874  $1,112 

Operating Lease - Operating Cash Flows (Liability Reduction)

 $590  $475  $1,538  $1,273  $833  $476  $1,665  $948 

New ROU Assets - Operating Leases

 $4,188  $1,030  $6,751  $1,941  $2,167  $1,169  $3,545  $2,563 

 

Supplemental balance sheet information related to leases:

 September 30, 2021 December 31, 2020  June 30, 2022 December 31, 2021 

Weighted Average Discount Rate

 3.18% 3.87% 3.26% 3.09%

Weighted Average Remaining Lease Term

 8.29 yrs 8.24 yrs  6.85 yrs 7.74 yrs 

 

Maturity of lease liability as of SeptemberJune 30, 20212022 (Dollar amounts in thousands of U.S. dollars):

 

 September 30, 2021  June 30, 2022 

Remaining of 2021

 $725 

2022

 2,965 

Remaining of 2022

 $2,196 

2023

 3,001  4,449 

2024

 2,176  3,554 

2025

 1,470  2,491 

2026

 1,670 

Thereafter

  5,012   4,247 

Total future lease payments

 15,349  18,607 

Less imputed interest

  1,658   1,722 

Total

 $13,691  $16,885 

 

1516

 

Operating lease payments include payments under the non-cancellable term, without any additional amounts related to options to extend lease terms that are reasonably certain of being exercised.

 

As of SeptemberJune 30, 20212022, we have not entered into lease agreements that have not yet commenced. 

 

The Company has elected to use the single exchange rate approach when accounting for lease modifications. Under the single exchange rate approach, the entire right of use asset is revalued at the date of modification in the Company’s functional currency provided the re-measurement is not considered a separate contract or if the re-measurement is related to change the lease term or assessment of a lessee option to purchase the underlying asset being exercised.

 

 

13. Segment Reporting: 

 

Reportable operating segments:

 

We are organized and managed based on three3 operating segments which are differentiated primarily by their services, the markets they serve and the regulatory environments in which they operate.  No operating segments have been aggregated to determine our reportable segments.

 

During the first quarter of 2021,2022, the Company completed a reorganization of its reporting structure into three operating and reportable segments: Fiber Internet Services, Platform Services and Domain Services. Previously, the Company disclosed the three operating and reportable segments: Fiber Internet Services, Mobile Services and Domain Services. Previously, weThe retail portion of the previously disclosed two operatingMobile Services, including the earn-out of the sale of legacy subscribers are now included within Corporate and reportable segments: Network AccessISP platform revenues and related results previously included within the Fiber Internet Services and Domainare now included within Platform Services.

 

The change to our reportable operating segments was the result of a shift in our business and management structures that was initiated in 2020 and completed during the first quarter of 2021.2022. The operations supporting what was previously known as our Network AccessMobile Services segment have become increasingly operationally distinct between our mobile services (which includes both retail mobile MNVO based services and wholesale MSE services) and our fiber Internet services which were also included in our Network Access Services segment.platform services.  As a result, commencing in the first quarter of 2021,2022, our Chief Executive Officer ("CEO"), who is also our chief operating decision maker, reviews the operating results of Mobile Services and Fiber Internet Services, Platform Services and Domains Services as twothree distinct segments in order to make key operating decisions as well as evaluate segment performance. Certain corporate costsrevenues and expenses disclosed under the Corporate category are excluded from segment EBITDA results as they are centrally managed and not monitored by or reported to our CEO by segment, including Mobile Retail Services, eliminations of intercompany transactions, portions of Finance and Human Resources that are centrally managed, Legal and Corporate IT, depreciation and amortization expense or impairments, interest expense, stock-based compensation and other income and expense items not monitored as part of our segment operations. Our comparative period financial results have also been reclassified to reflect the reorganized segment structure.IT.

 

 

Our reportable operating segments and their principal activities consist of the following:

 

1.     Fiber Internet Services - This segment derives revenue from the retail high speed Internet access to individuals and small businesses primarily through the Ting website, and other revenues including billing solutions to small ISPs.website.  Revenues are generated in the United States.

    

2.     MobilePlatform Services – This segment derives revenue from MSE platform services and other professional services related to wholesale customers. This segment also derives revenue from the retail sale of mobile phones, retail telephony services to individualscommunication service providers, including Mobile Network Operators and small businessesInternet Service Providers, and are primarily through the Ting website. Revenues are generated in the United States.       

 

3.    Domain Services – This segment includes wholesale and retail domain name registration services, value added services and portfolio services. The Company primarily earns revenues from the registration fees charged to resellers in connection with new, renewed and transferred domain name registrations; the sale of retail Internet domain name registration and email services to individuals and small businesses. Domain Services revenues are attributed to the country in which the contract originates, primarily Canada and the United States. 

 

Our segmented results include shared services allocations, including a profit margin, from Corporate for Finance, Human Resources and other technical services, to the operating units.  In addition, Platform Services charges Fiber Internet Services a subscriber based monthly charge services rendered. Financial impacts from these allocations and cross segment charges are eliminated as part of the Corporate results. 

Key measure of segment performance:

 

The CEO, as the chief operating decision maker, regularly reviews the operations and performance by segment. The CEO reviews segment revenue, gross margin and adjusted EBITDA (as defined below) as (i) key measures of performance for each segment and (ii) to make decisions about the allocation of resources.   

DuringSales and marketing expenses, technical operations and development expenses, general and administrative expenses, depreciation of property and equipment, amortization of intangibles assets, impairment of indefinite life intangible assets, gain on currency forward contracts and other expense net are organized along functional lines and are not included in the first quarter of 2021, the Company changed its key measuresmeasurement of segment performance toprofitability. Total assets and total liabilities are centrally managed and are not reviewed at the segment gross marginlevel by the CEO. The Company follows the same accounting policies and adjusted EBITDA. Previously, we disclosed one key measuremethods of segment performance, gross profit.

The change to our key measures of segment performance was also a result of shift in our business and management structures that were completedapplication as described in the first quarter of "2021 which created more distinction betweenAnnual Report" for the operations supporting each reportable operating segment. As a result, commencingsegments as those described in the“Note first10 quarter of 2021, our CEO, who is also our chief operating decision maker now regularly reviews segment gross margin and segment adjusted EBITDA to evaluate segment performance and make key operating decisions.– Revenue”.

 

1617

 

Our key measures of segment performance and their definitions are:

 

1.     Segment gross margin - netNet revenues less Direct cost of revenues attributable to each segment.  

 

2.     Segment adjusted EBITDA - segment gross margin as well as the recurring gain on sale of Ting Customer Assets, less network expenses and certain operating expenses attributable to each segment, such as sales and marketing, technical operations and development, general and administration expenses but excludes gains and losses from unrealized foreign currency, stock-based compensation and transactions that are one-time in nature and not indicative of on-going performance, including acquisition and transition costs. Certain corporate costsrevenues and expenses disclosed under the Corporate category are excluded from segment adjusted EBITDA results as they are centrally managed and not monitored by or reported to our CEO by segment, including Mobile Retail Services, eliminations of intercompany transactions, portions of Finance and Human Resources that are centrally managed, Legal and Corporate IT, depreciation and amortization expense or impairments, interest expense, stock-based compensation and other income and expense items not monitored as part of our segment operations. IT.

 

Our comparative period financial results have also been reclassified to reflect the current key measures of segment performance. 

 

The Company believes that both segment gross margin and adjusted EBITDA measures are important indicators of the operational strength and performance of its segments, by identifying those items that are not directly a reflection of each segment’s performance or indicative of ongoing operational and profitability trends.  Segment gross margin and segment adjusted EBITDA both exclude depreciation of property and equipment, amortization of intangibles assets, impairment of indefinite life intangible assets that are included in the measurement of income before provision for income taxes pursuant to generally accepted accounting principles ("GAAP").  Accordingly, adjusted EBITDA should be considered in addition to, but not as a substitute for net income, cash flow provided by operating activities and other measures of financial performance prepared in accordance with GAAP. Total assets and total liabilities are centrally managed and are not reviewed at the segment level by the CEO. The Company follows the same accounting policies and methods of application as described in the "2021 Annual Report" for the segments as those described in “Note 2 – Significant Accounting Policies”, and “Note 10 – Revenue”.

 

Information by reportable segments (with the exception of disaggregated revenue, which is discussed in “Note 10 – Revenue”), which is regularly reported to the chief operating decision maker, and the reconciliations thereof to our income before taxes, are set out in the following tables (Dollar amounts in thousands of US dollars): 

 

  

Fiber Internet Services

  

Mobile Services

  

Domain Services

  

Corporate

  

Consolidated Totals

 

For the Three Months Ended September 30, 2021

                    
                     

Net Revenues

 $6,672  $8,492  $60,729  $0  $75,893 

Direct cost of revenues

  3,653   3,634   42,253   0   49,540 

Segment Gross Margin

  3,019   4,858   18,476   0   26,353 
                     

Adjusted EBITDA

 $(4,358) $7,648  $12,024  $(3,109) $12,205 

  

Fiber Internet Services

  

Mobile Services

  

Domain Services

  

Corporate

  

Consolidated Totals

 

For the Three Months Ended September 30, 2020

                    
                     

Net Revenues

 $4,657  $8,852  $60,802  $0  $74,311 

Direct cost of revenues

  1,682   4,707   41,941   0   48,330 

Segment Gross Margin

  2,975   4,145   18,861   0   25,981 
                     

Adjusted EBITDA

 $(1,052) $5,182  $12,024  $(2,884) $13,270 

  

Fiber Internet Services

  

Mobile Services

  

Domain Services

  

Corporate

  

Consolidated Totals

 

For the Nine Months Ended September 30, 2021

                    
                     

Net Revenues

 $17,868  $19,778  $184,215  $0  $221,861 

Direct cost of revenues

  9,314   9,732   125,814   0   144,860 

Segment Gross Margin

  8,554   10,046   58,401   0   77,001 
                     

Adjusted EBITDA

 $(10,272) $17,411  $38,595  $(9,651) $36,083 

  

Fiber Internet Services

  

Mobile Services

  

Domain Services

  

Corporate

  

Consolidated Totals

 

For the Nine Months Ended September 30, 2020

                    
                     

Net Revenues

 $13,379  $46,567  $180,472  $0  $240,418 

Direct cost of revenues

  5,063   23,224   125,021   0   153,308 

Segment Gross Margin

  8,316   23,343   55,451   0   87,110 
                     

Adjusted EBITDA

 $(3,185) $14,035  $35,922  $(8,648) $38,124 

17

 

Reconciliation of Adjusted EBITDA to Income before Provision for Income Taxes

 

Three Months Ended September 30,

  

Nine Months Ended September 30,

 

(In Thousands of US Dollars)

 

2021

  

2020

  

2021

  

2020

 

(unaudited)

 

(unaudited)

  

(unaudited)

  

(unaudited)

  

(unaudited)

 
                 

Adjusted EBITDA

 $12,205  $13,270  $36,083  $38,124 

Depreciation of property and equipment

  4,758   3,110   12,728   9,255 

Impairment and loss on disposition of property and equipment

  470   113   536   1,638 

Amortization of intangible assets

  2,288   2,645   7,253   8,776 

Impairment of definite life intangible assets

  0   0   0   1,431 

Write-down on disposal of Ting Mobile customer assets

  0   3,513   0   3,513 

Interest expense, net

  1,169   760   3,108   2,756 

Accretion of contingent consideration

  96   86   287   258 

Stock-based compensation

  1,126   1,016   3,357   2,664 

Unrealized loss (gain) on change in fair value of forward contracts

  249   (175)  606   (263)

Unrealized loss (gain) on foreign exchange revaluation of foreign denominated monetary assets and liabilities

  72   81   178   479 

Acquisition and other costs1

  901   565   2,034   1,520 
                 

Income before provision for income taxes

 $1,076  $1,556  $5,996  $6,097 

Reconciliation of Adjusted EBITDA to Income before Provision for Income Taxes

 

Three Months Ended June 30,

  

Six Months Ended June 30,

 

(In Thousands of US Dollars)

 

2022

  

2021

  

2022

  

2021

 

(unaudited)

 

(unaudited)

  

(unaudited)

  

(unaudited)

  

(unaudited)

 
                 

Adjusted EBITDA

 $11,700  $11,158  $23,012  $23,881 

Depreciation of property and equipment

  6,735   4,211   12,778   7,970 

Impairment and loss on disposition of property and equipment

  95   6   507   66 

Amortization of intangible assets

  2,843   2,346   5,686   4,965 

Interest expense, net

  2,422   1,003   4,217   1,939 

Accretion of contingent consideration

  50   95   148   191 

Stock-based compensation

  1,436   1,209   2,828   2,231 

Unrealized loss (gain) on change in fair value of forward contracts

  0   191   0   357 

Unrealized loss (gain) on foreign exchange revaluation of foreign denominated monetary assets and liabilities

  46   42   100   106 

Acquisition and other costs1

  460   367   1,076   1,136 
                 

Income before provision for income taxes

 $(2,387) $1,688  $(4,328) $4,920 

1Acquisition and other costs representsrepresent transaction-related expenses, transitional expenses, such as redundant post-acquisition expenses, primarily related to our acquisition of Ascioacquisitions, including Simply Bits in March 2019, Cedar in January 2020, and the disposition of certain Ting Mobile assets in August 2020.November 2021. Expenses include severance or transitional costs associated with department, operational or overall company restructuring efforts, including geographic alignments.

18

 
  

Fiber Internet Services

  

Platform Services

  

Domain Services

  

Corporate

  

Consolidated Totals

 

For the Three Months Ended June 30, 2022

                    
                     

Net Revenues

 $10,221  $8,970  $61,063  $2,830  $83,084 

Direct cost of revenues

  4,417   1,058   41,100   2,725   49,300 

Segment Gross Margin

  5,804   7,912   19,963   105   33,784 
   ��                 

Adjusted EBITDA

 $(6,185) $3,872  $12,107  $1,906  $11,700 

  

Fiber Internet Services

  

Platform Services

  

Domain Services

  

Corporate

  

Consolidated Totals

 

For the Three Months Ended June 30, 2021

                    
                     

Net Revenues

 $5,548  $2,734  $62,262  $4,549  $75,093 

Direct cost of revenues

 

3,006

  

113

  

42,787

  

3,227

  

49,133

 

Segment Gross Margin

 

2,542

  

2,621

  

19,475

  

1,322

  

25,960

 
                     

Adjusted EBITDA

 $(4,590) $724  $12,122  $2,902  $11,158 

  

Fiber Internet Services

  

Platform Services

  

Domain Services

  

Corporate

  

Consolidated Totals

 

For the Six Months Ended June 30, 2022

                    
                     

Net Revenues

 $20,009  $15,817  $122,609  $5,748  $164,183 

Direct cost of revenues

  8,455   2,019   82,912   5,335   98,721 

Segment Gross Margin

  11,554   13,798   39,697   413   65,462 
                     

Adjusted EBITDA

 $(10,505) $5,919  $23,881  $3,717  $23,012 

  

Fiber Internet Services

  

Platform Services

  

Domain Services

  

Corporate

  

Consolidated Totals

 

For the Six Months Ended June 30, 2021

                    
                     

Net Revenues

 $10,630  $3,372  $123,486  $8,480  $145,968 

Direct cost of revenues

  5,613   198   83,561   5,948   95,320 

Segment Gross Margin

  5,017   3,174   39,925   2,532   50,648 
                     

Adjusted EBITDA

 $(8,517) $(356) $25,318  $7,436  $23,881 

 

(b)           The following is a summary of the Company’s property and equipment by geographic region (Dollar amounts in thousands of US dollars): 

 

 September 30, 2021  December 31, 2020  June 30, 2022  December 31, 2021 
  

Canada

 $2,117  $2,521  $1,523  $1,994 

United States

 153,080  114,968  223,642  170,630 

Europe

  39   41   37   38 
 $155,236  $117,530  $225,202  $172,662 

 

(c)           The following is a summary of the Company’s amortizable intangible assets by geographic region (Dollar amounts in thousands of US dollars): 

 

 September 30, 2021  December 31, 2020  June 30, 2022  December 31, 2021 
  

Canada

 $1,636  $2,385  $3,512  $1,386 

United States

  26,486   32,767   29,037   36,732 
 $28,122  $35,152  $32,549  $38,118 

 

(d)           The following is a summary of the Company’s deferred tax asset, net of valuation allowance, by geographic region (Dollar amounts in thousands of US dollars): 

  September 30, 2021  December 31, 2020 
         

Germany

 $153  $226 
  $153  $226 

(e)           Valuation and qualifying accounts (Dollar amounts in thousands of US dollars):

 

Allowance for doubtful accounts

 

Balance at beginning of period

  

Charged to costs and expenses

  

Write-offs during period

  

Balance at end of period

 
                 

Nine Months Ended September 30, 2021

 $222  $0  $12  $210 

Twelve months ended December 31, 2020

 $131  $91  $0  $222 

Allowance for doubtful accounts

 

Balance at beginning of period

  

Charged to costs and expenses

  

Write-offs during period

  

Balance at end of period

 
                 

Six Months Ended June 30, 2022

 $541  $152  $0  $693 

Twelve months ended December 31, 2021

 $222  $319  $0  $541 

 

1819

 
 

14. Stockholders' Equity:

 

The following table summarizes stockholders' equity transactions for the three-month period and nine-month period ended (Dollar amounts in thousands of U.S. dollars): 

 

             

Accumulated

                

Accumulated

   
       

Additional

    

other

 

Total

        

Additional

    

other

 

Total

 
 

Common stock

  

paid in

  

Retained

  

comprehensive

  

stockholders'

  

Common stock

 

paid in

 

Retained

 

comprehensive

 

stockholders'

 
 

Number

  

Amount

  

capital

  

earnings

  

income (loss)

  

equity

  

Number

  

Amount

  

capital

  

earnings

  

income (loss)

  

equity

 
  

Balances, June 30, 2021

 10,665,514  $23,457  $2,208  $84,062  $1,097  $110,824 

Balances, March 31, 2022

 10,762,581  $29,655  $3,530  $80,450  $1,377  $115,012 
  

Exercise of stock options

 46,753  2,063  (695) 0  0  1,368  975  76  (20) 0  0  56 

Shares deducted from exercise of stock options for payment of withholding taxes and exercise consideration

 (15,488) 0  (89) 0  0  (89)

Stock-based compensation

 -  0  1,126  0  0  1,126  5,191  462  974  0  0  1,436 

Net income

 -  -  -  1,375  -  1,375  -  -  -  (3,125) -  (3,125)

Other comprehensive income (loss)

  -   0   0   0   (1,385)  (1,385)  -   0   0   0   121   121 

Balances, September 30, 2021

  10,696,779  $25,520  $2,550  $85,437  $(288) $113,219 

Balances, June 30, 2022

  10,768,747  $30,193  $4,484  $77,325  $1,498  $113,500 

 

             

Accumulated

                

Accumulated

   
       

Additional

    

other

 

Total

        

Additional

    

other

 

Total

 
 

Common stock

 

paid in

 

Retained

 

comprehensive

 

stockholders'

  

Common stock

 

paid in

 

Retained

 

comprehensive

 

stockholders'

 
 

Number

  

Amount

  

capital

  

earnings

  

income (loss)

  

equity

  

Number

  

Amount

  

capital

  

earnings

  

income (loss)

  

equity

 
  

Balances, December 31, 2020

 10,612,414  $20,798  $1,458  $80,106  $2,336  $104,698 

Balances, December 31, 2021

 10,747,417  $28,515  $2,764  $83,470  $343  $115,092 
  

Exercise of stock options

 120,778  4,722  (1,878) -  -  2,844  12,567  832  (262) 0  0  570 

Shares deducted from exercise of stock options for payment of withholding taxes and exercise consideration

 (36,413) -  (387) -  -  (387) (1,860) 0  0  0  0  0 

Repurchase and retirement of shares

 0 0 0 0 0 0 

Stock-based compensation

 -  -  3,357  -  -  3,357  10,623  846  1,982  0  0  2,828 

Net income

 - - - 5,331 - 5,331  - - - (6,145) - (6,145)

Other comprehensive income (loss)

  -   0   -   -   (2,624)  (2,624)  -   0   0   0   1,155   1,155 

Balances, September 30, 2021

 10,696,779 $25,520 $2,550 $85,437 $(288) $113,219 

Balances, June 30, 2022

  10,768,747 $30,193 $4,484 $77,325 $1,498 $113,500 

2022 Stock Buyback Program

On February 10, 2022, the Company announced that its Board approved a stock buyback program to repurchase up to $40 million of its common stock in the open market. Purchases will be made exclusively through the facilities of the NASDAQ Capital Market. The stock buyback program commenced on February 11, 2022 and is expected to terminate on or before February 10, 2023. For the three and six months ended June 30, 2022, the Company did not repurchase shares under this program.

 

2021 Stock Buyback Program

 

On February 9, 2021, the Company announced that its Board approved a stock buyback program to repurchase up to $40 million of its common stock in the open market. Purchases will be made exclusively through the facilities of the NASDAQ Capital Market. The stock buyback program commenced on February 10, 2021 and will terminatewas terminated on or before February 9, 2022. For the three and ninesix months ended SeptemberJune 30, 20212022 , the Company did not repurchase shares under this program. For the three months and six months ended June 30, 2021 the Company did not repurchase shares under this program.

 

2020 Stock Buyback Program

 

On February 12,2020, the Company announced that its Board had approved a stock buyback program to repurchase up to $40 million of its common stock in the open market. The $40 million buyback program commenced on February 13,2020and terminated on February 12,2021.For the ninesix months ended September June 30,2021,, the Company did not repurchase shares under this program. For the three months ended September 30, 2020, the Company did not repurchased shares under this program. For the nine months ended September 30, 2020, the Company repurchased 101,816 shares under this program for total consideration of $5.0 million.

2019 Stock Buyback Program

On February 13, 2019, the Company announced that its Board had approved a stock buyback program to repurchase up to $40 million of its common stock in the open market. The $40 million buyback program commenced on February 14, 2019 and terminated on February 13, 2020. During the nine months ended September 30, 2020, the Company did not repurchase shares under this program. 

 

 

15. Share-based Payments:

 

Stock options

 

The fair value of each option grant is estimated on the date of grant using the Black-Scholes option-pricing model. Because option-pricing models require the use of subjective assumptions, changes in these assumptions can materially affect the fair value of the options. The assumptions presented in the table below represent the weighted average of the applicable assumption used to value stock options at their grant date. The Company calculates expected volatility based on historical volatility of the Company's common shares. The expected term, which represents the period of time that options granted are expected to be outstanding, is estimated based on historical exercise experience. The Company evaluated historical exercise behavior when determining the expected term assumptions. The risk-free rate assumed in valuing the options is based on the U.S. Treasury yield curve in effect at the time of grant for the expected term of the option. The Company determines the expected dividend yield percentage by dividing the expected annual dividend by the market price of Tucows Inc. common shares at the date of grant.

 

1920

 

Details of stock option transactions for the three months ended SeptemberJune 30, 20212022 and SeptemberJune 30, 20202021 are as follows (Dollar amounts in thousands of U.S. dollars, except per share amounts):

 

 

Three Months Ended September 30, 2021

  

Three Months Ended September 30, 2020

  

Three Months Ended June 30, 2022

  

Three Months Ended June 30, 2021

 
 

Number of shares

  

Weighted average exercise price per share

  

Number of shares

  

Weighted average exercise price per share

  

Number of shares

  

Weighted average exercise price per share

  

Number of shares

  

Weighted average exercise price per share

 
  

Outstanding, beginning of period

 991,097  $61.81  897,278  $53.41  883,254  $64.37  808,469  $55.55 

Granted

 26,675  76.93  23,800  68.30  211,480  42.07  239,050  79.43 

Exercised

 (46,803) 46.47  (38,102) 38.58  (975) 56.98  (45,538) 43.24 

Forfeited

 (14,087) 68.95  (10,678) 60.54  (15,951) 75.87  (9,498) 61.23 

Expired

 (648) 56.40  (636) 58.77   (7,763)  58.62   (1,386)  61.93 

Outstanding, end of period

  956,234   62.88   871,662   54.38   1,070,045   59.88   991,097   61.81 

Options exercisable, end of period

  470,317  $54.87   436,862  $48.57   540,937  $59.62   438,437  $53.16 

 

Details of stock option transactions for the ninesix months ended SeptemberJune 30, 20212022 and SeptemberJune 30, 20202021 are as follows (Dollar amounts in thousands of U.S. dollars, except per share amounts):

 

 

Nine Months Ended September 30, 2021

  

Nine Months Ended September 30, 2020

  

Six Months Ended June 30, 2022

  

Six Months Ended June 30, 2021

 
 

Number of shares

  

Weighted average exercise price per share

  

Number of shares

  

Weighted average exercise price per share

  

Number of shares

  

Weighted average exercise price per share

  

Number of shares

  

Weighted average exercise price per share

 
  

Outstanding, beginning of period

 845,020  $55.31  754,497  $49.94  904,151  $64.36  845,020  $55.31 

Granted

 265,725  79.18  219,325  60.18  218,480  43.01  239,050  79.43 

Exercised

 (120,828) 45.36  (80,037) 26.87  (12,567) 56.66  (73,875) 44.82 

Forfeited

 (31,649) 64.54  (18,993) 60.41  (31,394) 73.05  (17,562) 61.00 

Expired

  (2,034)  60.17   (3,130)  59.64   (8,625)  58.97   (1,536)  61.93 

Outstanding, end of period

  956,234   62.88   871,662   54.38   1,070,045   59.88   991,097   61.81 

Options exercisable, end of period

  470,317  $54.87   436,862  $48.57   540,937  $59.62   438,437  $53.16 

 

As of SeptemberJune 30, 20212022, the exercise prices, weighted average remaining contractual life of outstanding options and intrinsic values were as follows (Dollar amounts in thousands of U.S. dollars, except per share amounts):

 

 Options outstanding  Options exercisable  Options outstanding  Options exercisable 

Exercise price

 Number outstanding  Weighted average exercise price per share  Weighted average remaining contractual life (years)  Aggregate intrinsic value  Number exercisable  Weighted average exercise price per share  Weighted average remaining contractual life (years)  Aggregate intrinsic value  Number outstanding  Weighted average exercise price per share  Weighted average remaining contractual life (years)  Aggregate intrinsic value  Number exercisable  Weighted average exercise price per share  Weighted average remaining contractual life (years)  Aggregate intrinsic value 
  

$19.41 - $19.95

 24,500  $19.56  0.6  $1,455  24,500  $19.56  0.6  $1,455 

$19.95 - $19.95

  7,000  $19.95  0.6  $172  7,000  $19.95  0.6  $172 

$21.10 - $21.10

 20,892  21.10  1.3  1,209  20,892  21.10  1.3  1,209   20,892  21.10  0.5  489  20,892  21.10  0.5  489 

$37.35 - $37.35

 4,375  37.35  0.3  182  4,375  37.35  0.3  182 

$46.90 - $48.00

 13,000  47.36  4.3  411  7,000  47.29  3.3  222 

$41.97 - $48.00

  221,480  42.24  6.8  535  7,000  47.29  2.6  0 

$51.82 - $59.98

 253,656  55.57  2.8  5,930  239,131  55.59  2.7  5,586   214,121  55.59  2.1  0  205,921  55.60  2.0  0 

$60.01 - $68.41

 360,661  62.02  4.8  6,107  164,219  63.07  4.5  2,607   328,702  62.05  4.1  0  230,456  62.63  3.8  0 

$72.50 - $79.87

  279,150 78.69 6.4  185  10,200 72.64 6.2  65 

$70.13 - $79.51

  261,350 78.43 5.7 0 65,918 78.11 5.8 0 

$80.61 - $82.07

  16,500  81.27  6.3   0   3,750   82.07  6.3   0 
  956,234  $62.88  4.6  $15,479   470,317  $54.87  3.2  $11,326   1,070,045  $59.88  4.6  $1,196   540,937  $56.40  3.2  $661 

 

Total unrecognized compensation cost relating to unvested stock options at SeptemberJune 30, 20212022, prior to the consideration of expected forfeitures, is approximately $10.3 million and is expected to be recognized over a weighted average period of 2.82.4 years.

 

The Company recorded stock-based compensation of $1.1$1.4 million for the three months ended SeptemberJune 30, 20212022, and $1.0$1.2 million for the three months ended SeptemberJune 30, 20202021, respectively. 

 

The Company recorded stock-based compensation of $3.4$2.8 million for the ninesix months ended SeptemberJune 30, 2022, and $2.2 million for the six months ended June 30, 2021, and $2.7 million nine months ended September 30, 2020, respectively.

 

The Company has not capitalized any stock-based compensation expense as part of the cost of an asset.

 

2021

 
 

16. Fair Value Measurement:

 

For financial assets and liabilities recorded in our financial statements at fair value we utilize a valuation hierarchy for disclosure of the inputs to valuation used to measure fair value. This hierarchy prioritizes the inputs into three broad levels. Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities. Level 2 inputs are quoted prices for similar assets and liabilities in active markets or inputs that are observable for the asset or liability, either directly or indirectly through market corroboration, for substantially the full term of the financial instrument. Level 3 inputs are unobservable inputs based on the Company’s own assumptions used to measure assets and liabilities at fair value. A financial asset or liability’s classification within the hierarchy is determined based on the lowest level input that is significant to the fair value measurement.

 

Equity investments without readily determinable fair value include ownership rights that do not provide the Company with control or significant influence. Such equity investments are recorded at cost, less any impairment, and adjusted for subsequent observable price changes as of the date that an observable transaction takes place. Subsequent adjustments are recorded in other income (expense), net.

 

The following table provides a summary of the fair values of the Company’s derivative instruments measured at fair value on a recurring basis as at SeptemberJune 30, 20212022 (Dollar amounts in thousands of U.S. dollars):

 

  September 30, 2021 
  Fair Value Measurement Using  Assets (Liabilities) 
  Level 1  Level 2  Level 3  at Fair value 
                 

Derivative instrument liability, net

 $0  $(375) $0  $(375)
                 

Total liability, net

 $0  $(375) $0  $(375)
  June 30, 2022 
  Fair Value Measurement Using  Assets 
  Level 1  Level 2  Level 3  at Fair value 
                 

Derivative instrument asset, net

 $0  $1,976  $0  $1,976 
                 

Total asset, net

 $0  $1,976  $0  $1,976 

 

The following table provides a summary of the fair values of the Company’s derivative instruments measured at fair value on a recurring basis as at December 31, 20202021 (Dollar amounts in thousands of U.S. dollars):

 

 December 31, 2020  December 31, 2021 
 Fair Value Measurement Using  Assets (Liabilities)  Fair Value Measurement Using  Assets 
 Level 1  Level 2  Level 3  at Fair value  Level 1  Level 2  Level 3  at Fair value 
  

Derivative instrument asset, net

 $0  $3,647  $0  $3,647  $0  $452  $0  $452 
  

Total assets, net

 $0  $3,647  $0  $3,647  $0  $452  $0  $452 

 

 

 

17. Other income:

 

On August 1, 2020, the Company entered into an Asset Purchase Agreement (the “DISH Purchase Agreement”), by and between the Company and DISH Wireless L.L.C.(“DISH”). Under the DISH Purchase Agreement and in accordance with the terms and conditions set forth therein, the Company sold to DISH its mobile customer accounts that are marketed and sold under the Ting brand (other than certain customer accounts associated with one network operator) (“Transferred Assets”) and derecognized intangible assets and capitalized contract costs associated with the Transferred Assets in the amount of $3.5 million. For a period of 10 years following the execution of the DISH Purchase Agreement, DISH will pay a monthly fee to the Company generally equal to an amount of net revenue received by DISH in connection with the transferred customer accounts minus certain fees and expenses, as further set forth in the DISH Purchase Agreement. The gain is presented net of the original cost base of the Transferred Assets. The Company earned $5.6$4.5 million and $15.8$4.8 million under the DISH Purchase Agreement during the three and ninemonths ended SeptemberJune 30, 2022 and 2021, respectively. The.The Company earned $4.6$9.3 million and $10.2 million under the DISH Purchase Agreement during the three and ninesix months ended SeptemberJune 30, 20202022 .and 2021, respectively. 

 

(Dollar amounts in thousands of U.S. dollars)

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

  

Three Months Ended June 30,

 

Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

Write-down of Ting Mobile intangible assets

 0  $(2,581) 0  $(2,581)

Write-down of Ting Mobile contract costs

 0  (932) 0  (932)

Income earned on sale of Transferred Assets

 $5,564  $4,603  $15,767  $4,603  $4,520  $4,808  $9,272  $10,203 

Gain on sale of Ting Customer Assets

 $5,564  $1,090  $15,767  $1,090  $4,520  $4,808  $9,272  $10,203 

 

 

18. Contingencies:

 

From time to time, the Company has legal claims and lawsuits in connection with its ordinary business operations. The Company vigorously defends such claims. While the final outcome with respect to any actions or claims outstanding or pending as of SeptemberJune 30, 20212022 cannot be predicted with certainty, management does not believe that the resolution of these claims, individually or in the aggregate, will have a material adverse effect on the Company's financial position.

 

22

 

 

19. Subsequent events:

 

a.On October 1, 2021, the Company acquired the domain registry related assets of UNR Corp., UNR Inc. and Uni Naming and Registry Ltd. (each a seller and collectively "UNR") for consideration of $3.0 million less the estimated assumed working capital liabilities of $0.5 million. At the issue date of these financial statements the fair value of the asset has not been determined.
b.On October 26, 2021, the Company entered into a Second Amended and Restated Senior Secured Credit Agreement (the “Second Amended 2019 Credit Agreement”) with the Lenders and Toronto-Dominion Bank (collectively the “New Lenders”) to, among other things, increase the existing revolving credit facility from $180 million to $240 million. The Amended Credit Agreement provides the Company with access to an aggregate of $240 million in committed funds. Under the Amended Credit Agreement, the Company has agreed to comply with the following financial covenants at all times, which are to be calculated on a rolling four quarter basis: (i) maximum Total Funded Debt to Adjusted EBITDA Ratio of 4.50:1.00 until March 31, 2023 and 4.00:1.00 thereafter; and (ii) minimum Interest Coverage Ratio of 3.00:1.00. The Amended Credit Agreement also provides for two additional interest rate tiers if the Company exceeds a 3.50x Total Funded Debt to Adjusted EBITDA Ratio.

a.Issuance of Preferred Units by Ting Fiber, LLC

 

On August 8, 2022,the Company completed an "F" reorganization for U.S. federal income tax purposes whereby Ting Fiber, Inc., a subsidiary of the Company, was converted to Ting Fiber, LLC ("Ting LLC") upon the filing of a Certificate of Conversion with the office of the Secretary of State of the State of Delaware. 

Subsequently on August 8, Ting LLC entered into a Series A Preferred Unit Purchase Agreement (the “Unit Purchase Agreement”) with Generate TF Holdings, LLC, a Delaware limited liability company (“Generate”) ("Transaction Close") pursuant to which Ting LLC will issue and sell 10,000,000 units of its Series A Preferred Units to Generate at a cash purchase price of $6.00 per unit with initial funding expected to occur by August 12, 2022 (the "Initial Funding"). Under the Unit Purchase Agreement, after the Initial Funding until the third anniversary (the "End Date") Ting LLC will, upon the achievement of pre-determined operational and financial drawdown milestones issue and sell in subsequent fundings an aggregate of 23,333,333.34 units of additional Series A Preferred Units on the same terms and conditions as in the Initial Funding. The investment will provide Ting LLC $60 million of capital upon the Initial Funding, with an additional $140 million of capital commitments available to Ting LLC over the subsequent three-year period if the Milestones are achieved. From the Transaction Close until the earlier of (i) the End Date and (ii) the date upon which Generate has purchased $140 million of Series A Preferred Units pursuant to Milestone Fundings, Ting LLC is required to pay Generate a standby fee at a rate of 0.50% of the unpaid $140 million capital commitment which will be paid quarterly.

Concurrent with the Transaction Close, Ting LLC and Generate entered into an Amended and Restated Limited Liability Company Agreement of Ting LLC (the "LLC Agreement"). Under the LLC Agreement, the Series A Preferred Units will accrue a preferred return at a rate of 15% per annum (subject to certain adjustments as described below) on a non-cash basis for the first24 months following the Initial Funding; in addition Ting LLC will grant Generate certain customary and other minority protections, including, without limitation, the appointment of one Manager to the newly formed three-person Board of Managers of Ting LLC.

In addition, concurrent with the Transaction Close, Ting LLC and an affiliate of Generate TF Holdings, LLC, a Delaware limited liability company ("Generate Affiliate") will enter into an Equity Capital Contribution Agreement (the “ECC Agreement”), providing for up to $400 million of additional capital commitments from Generate Affiliate under which Ting and Generate Affiliate will jointly evaluate, build and operate new fiber-to-the-home networks (“ECC Networks”) and form a joint venture entity to own such ECC Networks. If Generate Affiliate and Ting LLC approve new ECC Networks under the ECC Agreement, then Generate Affiliate is expected to provide equity financing through the aforementioned capital commitments and be responsible for building and maintaining the ECC Networks while Ting LLC will lease the ECC Networks from Generate Affiliate to conduct its business as an ISP anchor tenant. Ting LLC has the option, but not the obligation, to participate in such equity financing. Subject to the value of the ECC Networks approved under the ECC Agreement the rate of preferred return on the Series A Preferred Units purchased under the Unit Purchase Agreement may be adjusted down to a floor of 13% or up to a ceiling of 17% per annum.

b. On August 8, 2022, the Company entered into a Third Amended and Restated Senior Secured Credit Agreement (the “Amended Credit Agreement”) with its existing syndicate of lenders ("the Lenders").  The Amended Credit Agreement continues to provide the Company with access to an aggregate of $240 million in committed funds ("the Credit Facility"). Under the Amended Credit Agreement, and in connection with the Unit Purchase Agreement the Lenders have agreed that Ting Fiber Inc. (converted to Ting LLC) and its wholly owned subsidiaries shall cease to be Guarantors under the Credit Facility and shall automatically be released from the respective guarantee and security documents, including a release of the Lenders' security interests and liens upon the assets of such entities. Additionally, the Amended Credit Agreement has extended the maturity of the Credit Facility to June 14, 2024. The Company is subject to the following financial covenants at all times, which are to be calculated on a rolling four quarter basis: (i) maximum Total Funded Debt to Adjusted EBITDA Ratio of 4.00:1.00 until September 29, 2023 and 3.75:1.00 thereafter; and (ii) minimum Interest Coverage Ratio of 3.00:1.00. The financial covenant calculations will exclude the financial results of Ting Fiber Inc. (converted to Ting LLC) and its wholly owned subsidiaries.  The Amended Credit Agreement also requires the Company to comply with other customary terms and conditions. The Amended Credit Agreement added SOFR Loans as a form of advance available under the Credit Facility to replace LIBOR Rate Advances, and such SOFR Loans may bear interest based on Adjusted Daily Simple SOFR (defined to be the applicable SOFR rate published by the Federal Reserve bank of New York plus 0.10% per annum subject to a floor of 0) or Adjusted Term SOFR (defined to be the applicable SOFR rate published by CME Group Benchmark Administration Limited plus 0.10% for one-month, 0.15% for three-months, and 0.25% for six-months per annum).

 

2123

 

ITEM 2.     MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

 

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

 

This Quarterly Report on Form 10-Q contains, in addition to historical information, forward-looking statements by us with regard to our expectations as to financial results and other aspects of our business that involve risks and uncertainties and may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as “may,” “should,” “anticipate,” “believe,” “plan,” “estimate,” “expect” and “intend,” and other similar expressions are intended to identify forward-looking statements. The forward-looking statements contained in this report include statements regarding, among other things: the competition we expect to encounter as our business develops and competes in a broader range of Internet services; the Company's foreign currency requirements, specifically for the Canadian dollar; MobilePlatform Services, Platform, and fixed Internet access subscriber growth and retention rates; our belief regarding the underlying platform for our domain services, our expectation regarding the trend of sales of domain names and advertising; our expectations regarding portfolio revenue, our belief that, by increasing the number of services we offer, we will be able to generate higher revenues; our expectation regarding litigation; the potential impact of current and pending claims on our business; our valuations of certain deferred tax assets; our expectation to collect our outstanding receivables, net of our allowance for doubtful accounts; our expectation regarding fluctuations in certain expense and cost categories; our expectations regarding our unrecognized tax; our expectations regarding cash from operations to fund our business; the impact of cancellations of or amendments to market development fund programs under which we receive funds, our expectation regarding our ability to manage realized gains/losses from foreign currency contracts; our partnership with an affiliate of Generate TF Holdings, LLC, a Delaware limited liability company ("Generate Affiliate");the impact of the COVID-19 pandemic on our business, operations and financial performance; and general business conditions and economic uncertainty. These statements are based on management’s current expectations and are subject to a number of uncertainties and risks that could cause actual results to differ materially from those described in the forward-looking statements. Many factors affect our ability to achieve our objectives and to successfully develop and commercialize our services including:

 

 

Our ability to continue to generate sufficient working capital to meet our operating requirements;

 

 

 

 

Our ability to service our debt and preferred share commitments;

 

 

Our ability to maintain a good working relationship with our vendors and customers;

 

 

 

 

The ability of vendors to continue to supply our needs;

 

 

 

 

Actions by our competitors;

 

 

 

 

Our ability to attract and retain qualified personnel in our business;

 

 

 

 

Our ability to effectively manage our business;

 

 

 

 

The effects of any material impairment of our goodwill or other indefinite-lived intangible assets;

 

 

 

 

Our ability to obtain and maintain approvals from regulatory authorities on regulatory issues;

 

  

  

 

Our ability to invest in the build-out of fiber networks into selected towns and cities to provide Internet access services to residential and commercial customers while maintaining the development and sales of our established services;

Our ability to meet the operational and financial drawdown milestones under the Unit Purchase Agreement with Generate TF Holdings, LLC, a Delaware limited liability company (“Generate”), which provide the Company with the ability to obtain additional financing to invest in the expansion of fiber networks;
   

 

Adverse tax consequences such as those related to changes in tax laws or tax rates or their interpretations, including with respect to the impact of the Tax Cuts and Jobs Act of 2017;

   

 

The application of judgment in determining our global provision for income taxes, deferred tax assets or liabilities or other tax liabilities given the ultimate tax determination is uncertain;

 

 

 

 

Our ability to effectively integrate acquisitions;

 

 

 

 

Our ability to monitor, assess and respond to the rapidly changing impacts of the COVID-19 pandemic. Our current assessment of expected impacts has been included below as part of the Opportunities, Challenges & Risks section. 

 

  
 Our ability to collect anticipated payments from DISH in connection with the 10-year payment stream that is a function of the margin generated by the transferred subscribers over a 10-year period pursuant to the terms of the DISH Purchase Agreement; 
   
 

Pending or new litigation; and

   

 

Factors set forth under the caption “Item 1A Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 20202021 filed with the SEC on March 3, 20211, 2022 (the “2020“2021 Annual Report”) and in "Item 1A Risk Factors" in Part II of this report.

 

As previously disclosed the under the caption “Item 1A Risk Factors” in our 20202021 Annual Report, data protection regulations may impose legal obligations on us that we cannot meet or that conflict with our ICANN contractual requirements.

 

2224

 

This list of factors that may affect our future performance and financial and competitive position and the accuracy of forward-looking statements is illustrative, but it is by no means exhaustive. Accordingly, all forward-looking statements should be evaluated with the understanding of their inherent uncertainty. All forward-looking statements included in this document are based on information available to us as of the date of this document, and we assume no obligation to update these cautionary statements or any forward-looking statements, except as required by law. These statements are not guarantees of future performance.

 

We qualify all the forward-looking statements contained in this Quarterly Report on Form 10-Q by the foregoing cautionary statements.

 

OVERVIEW

 

Our mission is to provide simple useful services that help people unlock the power of the Internet.

 

We accomplish this by reducing the complexity of our customers’ experience as they access the Internet (at home or on the go) and while using Internet services such as domain name registration, email and other Internet related services. During the first quarter of 2021,2022, the Company completed a reorganization of its reporting structure into three operating and reportable segments: Fiber Internet Services, MobilePlatform Services and Domain Services. Previously, we disclosed twothe three operating and reportable segments: Network AccessFiber Internet Services, Mobile Services and Domain Services. The change to our reportable operating segments was the result of a shift in our business and management structures that was initiated in 20202021 and completed during the first quarter of 2021.2022. The operations supporting what was previously known as our Network AccessMobile Services segment have become increasingly operationally distinct between our mobile services (which includes both retail mobile MNVO based services and wholesale MSE services)our platform services. Through the reorganization of our reporting structure, the Mobile Services segment was changed to the Platform Services segment, which no longer includes the 10-year payment stream on transferred legacy subscribers earned as part of the DISH Purchase Agreement as well as the retail sale of mobile phones, retail telephony services and transition services, all of which are not considered a part of our fibercore business operations with the shift from Mobile Virtual Network Operator (MVNO) to Platform Service provider. The Platform Services segment includes our platform and professional services offerings (now branded as Wavelo), as well as the billing solutions to Internet services which were also included in our Network Access Services segment. We are now both organized and managed, and also report our financial resultsproviders ("ISPs") (branded as three segments:Platypus), that was previously reported under the Fiber Internet Services Mobilesegment. The Fiber Internet Services andsegment now only contains the operating results of our retail high speed Internet access operations, excluding the billing solutions moved to the new Platform Services segment. The product offerings included in the Domain Services.Services segment remains unchanged. The three segments are differentiated primarily by their services, the markets they serve and the regulatory environments in which they operate.

Our management regularly reviews our operating results on a consolidated basis, principally to make decisions about how we utilize our resources and to measure our consolidated operating performance. To assist us in forecasting growth and to help us monitor the effectiveness of our operational strategies, our management regularly reviews revenues, operating results and performance for each of our service offerings in order to gain more depth and understanding of the key business metrics driving our business. Commencing in the first quarter of 2021,2022, our Chief Executive Officer (CEO), who is also our chief operating decision maker, reviewed the operating results of Mobile Services and Fiber Internet Services, Platform Services and Domains Services as twothree distinct segments in order to make key operating decisions as well as evaluate segment performance. Accordingly, effective January 1, 20212022 we report Fiber Internet Services, MobilePlatform Services and Domain Services revenue separately. Additionally, we have adjustedThe 10-year payment stream on transferred legacy subscribers as well as retail sale of mobile phones, retail telephony services and transition services will be excluded from segment reporting to include adjusted EBITDA results as a key measure of segment performance in additionthey are no longer centrally managed and not monitored by or reported to our existing key measure of segment performance, gross profit.CEO by segment. 

 

For the three months ended SeptemberJune 30, 2022 and June 30, 2021, and September 30, 2020, we reported net revenue of $75.9$83.1 million and $74.3$75.1 million, respectively.  

 

For the ninesix months ended SeptemberJune 30, 2022 and June 30, 2021, and September 30, 2020, we reported net revenue of $221.9$164.2 million and $240.4$146.0 million, respectively.

Recent Developments

On August 8, 2022, the Company completed an "F" reorganization for U.S. federal income tax purposes whereby Ting Fiber, Inc., a subsidiary of the Company, was converted to Ting Fiber, LLC ("Ting LLC") upon the filing of a Certificate of Conversion with the office of the Secretary of State of the State of Delaware. 

Subsequently on August 8, Ting LLC entered into a Series A Preferred Unit Purchase Agreement (the “Unit Purchase Agreement”) with Generate ("Transaction Close") pursuant to which Ting LLC will issue and sell 10,000,000 units of its Series A Preferred Units to Generate at a cash purchase price of $6.00 per unit with initial funding expected to occur by August 12, 2022 (the "Initial Funding"). Under the Unit Purchase Agreement, after the Initial Funding until the third anniversary (the "End Date") Ting LLC will issue and sell in subsequent fundings an aggregate of 23,333,333.34 units of additional Series A Preferred Units on the same terms and conditions as in the Initial Funding, subject to achievement of predetermined operational drawdown milestones (the "Milestones"). The investment will provide Ting LLC $60 million of capital upon the Initial Funding, with an additional $140 million of capital commitments available to Ting LLC over the subsequent three-year period if the Milestones are achieved. From the Transaction Close until the earlier of (i) the End Date and (ii) the date upon which Generate has purchased $140 million of Series A Preferred Units pursuant to Milestone Fundings, Ting LLC is required to pay Generate a standby fee at a rate of 0.50% of the unpaid $140 million capital commitment which will be paid quarterly.

Concurrent with the Transaction Close, Ting LLC and Generate entered into an Amended and Restated Limited Liability Company Agreement of Ting LLC (the "LLC Agreement"). Under the LLC Agreement, the Series A Preferred Units will accrue preferred return at a rate of 15% per annum (subject to certain adjustments as described below) on a non-cash basis for the first 24 months following the Initial Funding; in addition Ting LLC will grant Generate certain customary and other minority protections, including, without limitation, the appointment of one Manager to the newly formed three-person Board of Managers of Ting LLC.

In addition, concurrent with the Transaction Close, Ting  LLC and Generate Affiliate will enter into an Equity Capital Contribution Agreement (the “ECC Agreement”), providing for up to $400 million of additional capital commitments from Generate Affiliate under which Ting and Generate Affiliate will jointly evaluate, build and operate new fiber-to-the-home networks (“ECC Networks”) and form a joint venture entity to own such ECC Networks. If Generate Affiliate and Ting LLC approve new ECC Networks under the ECC Agreement, then Generate Affiliate is expected to provide equity financing through the aforementioned capital commitments and be responsible for building and maintaining the ECC Networks while Ting LLC will lease the ECC Networks from Generate Affiliate to conduct its business as an ISP anchor tenant. Ting LLC has the option, but not the obligation, to participate in such equity financing. Subject to the value of the ECC Networks approved under the ECC Agreement the rate of preferred return on the Series A Preferred Units purchased under the Unit Purchase Agreement may be adjusted down to a floor of 13% or up to a ceiling of 17% per annum.

25

On August 8, 2022, the Company entered into a Third Amended and Restated Senior Secured Credit Agreement (the “Amended Credit Agreement”) with its existing syndicate of lenders ("the Lenders").  The Amended Credit Agreement continues to provide the Company with access to an aggregate of $240 million in committed funds ("the Credit Facility"). Under the Amended Credit Agreement, and in connection with the Unit Purchase Agreement the Lenders have agreed that Ting Fiber, Inc. (converted to Ting LLC) and its wholly owned subsidiaries shall cease to be Guarantors under the Credit Facility and shall automatically be released from their respective guarantee and security documents, including a release of the Lenders' security interests and liens upon the assets of such entities. Additionally, the Amended Credit Agreement has extended the maturity of the Credit Facility to June 14, 2024. The Company is subject to the following financial covenants at all times, which are to be calculated on a rolling four quarter basis: (i) maximum Total Funded Debt to Adjusted EBITDA Ratio of 4.00:1.00 until September 29, 2023 and 3.75:1.00 thereafter; and (ii) minimum Interest Coverage Ratio of 3.00:1.00.  The financial covenant calculations will exclude the financial results of Ting Fiber Inc. (converted to Ting LLC) and its wholly owned subsidiaries. The Amended Credit Agreement added SOFR Loans as a form of advance available under the Credit Facility to replace LIBOR Rate Advances, and such SOFR Loans may bear interest based on Adjusted Daily Simple SOFR (defined to be the applicable SOFR rate published by the Federal Reserve Bank of New York plus 0.10% per annum subject to a floor of zero) or Adjusted Term SOFR (defined to be the applicable SOFR rate published by CME Group Benchmark Administration Limited plus 0.10% for one-month, 0.15% for three-months, and 0.25% for six-months per annum).

 

Fiber Internet Services

 

Fiber Internet Services, primarily branded as Ting Internet, Cedar, and Simply Bits includes the provision of fixed high-speed Internet access services and other revenues, including billing solutions to small ISPs.

The Company also derives revenue from the sale of fixed high-speed Internet access, Ting Internet, in select towns throughout the United States, with further expansion underway to both new and existing Ting towns.markets. Our primary sales channel of Ting Internet is through the Ting website. The primary focus of Ting Internetthis segment is to provide reliable Gigabit Internet services to consumer and business customers. Revenues from Ting Internet are all generated in the U.S. and are provided on a monthly basis. Ting Internet servicesbasis and have no fixed contract terms.

 

MobilePlatform Services

 

MobilePlatform Services, primarily branded as Wavelo and Platypus includes the provision of Mobile Services Enabler ("MSE") platformfull-service platforms and professional services providing a variety of solutions that support Communication Services providers ("CSPs"), including subscription and billing management, network orchestration and provisioning, and individual developer tools. Wavelo's focus is to provide accessible telecom software to CSPs globally, minimizing network and technical barriers and improving internet access worldwide. Wavelo's suite of flexible, cloud-based software simplifies the management of mobile and internet network access, enabling CSPs to better utilize their existing infrastructure, focus on customer experience and scale their businesses faster. Wavelo launched as well as the sale of retail mobile phone and retail telephone servicesa proven asset for a small subset of retail customers.

On August 1, 2020, the Company and its wholly owned Subsidiary Ting, Inc. entered into an Asset Purchase Agreement (the "DISH Purchase Agreement”)CSPs, with DISH pursuantusing Wavelo’s Mobile Network Operating System ("MONOS") software to whichdrive additional value within its Digital Operator Platform since early 2021. More recently, Ting sold substantially all of its legacy retail mobile customer relationships, and mobile handset and SIM inventory to DISH and granted DISH the right to use and an option to purchase the Ting brand. The transferred assets under the DISH Purchase Agreement did not include the technology platforms and related intellectual property and infrastructure necessaryInternet has also integrated Wavelo’s Internet Service Operating System ("ISOS") software to enable or support the mobile customers. The Company retained the assets used to provide MSE platformfaster subscriber growth and other professional services to DISH, as discussed below. Revenues from our retail mobile services, MSE platform and professional servicesfootprint expansion. Wavelo revenues are all generated in the U.S. and are provided on a monthly basis. Our MSEour customer agreements have set contract lengths with the underlying Mobile Virtual Network Operator ("MVNO"). As part of the DISH Purchase Agreement, as a form of consideration for the sale of the customer relationships, the Company receives a payout on the margin associated with the legacy customer base sold to DISH. This has been classified as Other Income and not considered revenueCSP. Similarly, Platypus revenues are largely generated in the current period.U.S., with a small portion earned in Canada and other countries.

 

Domain Services

 

Domain Services includes wholesale and retail domain name registration services, as well as value added services derived through our OpenSRS, eNom, Ascio, EPAG and Hover brands. We earn revenues primarily from the registration fees charged to resellers in connection with new, renewed and transferred domain name registrations. In addition, we earn revenues from the sale of retail domain name registration and email services to individuals and small businesses. Domain Services revenues are attributed to the country in which the contract originates, which is primarily in Canada and the U.S for OpenSRS and eNom brands. Ascio domain services contracts and EPAG agreements primarily originate in Europe.

 

Our primary distribution channel is a global network of approximately 36,00035,000 resellers that operate in over 150 countries and who typically provide their customers, the end-users of Internet-based services, with solutions for establishing and maintaining an online presence.  Our primary focus is serving the needs of this network of resellers by providing the broadest portfolio of generic top-level domain (“gTLD”) and the country code top-level domain options and related services, a white-label platform that facilitates the provisioning and management of domain names, a powerful Application Program Interface, easy-to-use interfaces, comprehensive management and reporting tools, and proactive and attentive customer service. Our services are integral to the solutions that our resellers deliver to their customers. We provide “second tier” support to our resellers by email, chat and phone in the event resellers experience issues or problems with our services. In addition, our Network Operating Center proactively monitors all services and network infrastructure to address deficiencies before customer services are impacted.

 

2326

 

We believe that the underlying platforms for our services are among the most mature, reliable and functional reseller-oriented provisioning and management platforms in our industry, and we continue to refine, evolve and improve these services for both resellers and end-users. Our business model is characterized primarily by non-refundable, up-front payments, which lead to recurring revenue and positive operating cash flow.

 

Wholesale, primarily branded as OpenSRS, eNom, EPAG and Ascio, derives revenue from its domain service and from providing value-added services. The OpenSRS, eNom, EPAG and Ascio domain services manage 25.424.8 million domain names under the Tucows, eNom, EPAG and Ascio ICANN registrar accreditations and for other registrars under their own accreditations, which has increased by 0.4 million domain names since September 30, 2020. The increase is driven by increased registrations experienced by our brands during COVID-19, as more businesses established an online presence, offset by the continued erosion of registrations related to non-core customers from our eNom brand.accreditations.

 

Value-Added Services include hosted email which provides email delivery and webmail access to millions of mailboxes, Internet security services, WHOIS privacy, publishing tools and other value-added services. All of these services are made available to end-users through a network of 36,00035,000 web hosts, ISPs, and other resellers around the world. In addition, we also derive revenue by monetizing domain names which are near the end of their lifecycle through advertising or auction sale.

 

Retail, primarily the Hover and eNom portfolio of websites, including eNom, and eNom Central, derive revenues from the sale of domain name registration, email services to individuals and small businesses. Retail also includes our Personal Names Service – based on over 36,000 surname domains – that allows roughly two-thirds of Americans to purchase a surname-based email address. The retail segment now includes the sale of the rights to its portfolio of surname domains used in connection with our Realnames email service however the Company expects surname portfolio revenue to materially decline through Fiscal 2021 and thereafter.as well as Retail also includes our Exact Hosting Service, that provides Linux hosting services for websites of individuals and small businesses.

 

KEY BUSINESS METRICS AND NON-GAAP MEASURES

 

We regularly review a number of business metrics, including the following key metrics and non-GAAP measures, to assist us in evaluating our business, measure the performance of our business model, identify trends impacting our business, determine resource allocations, formulate financial projections and make strategic business decisions. The following tables set forth the key business metrics which we believe are the primary indicators of our performance for the periods presented:

 

Adjusted EBITDA

 

Tucows reports all financial information in accordance with United States generally accepted accounting principles (“GAAP”). Along with this information, to assist financial statement users in an assessment of our historical performance, we typically disclose and discuss a non-GAAP financial measure, adjusted EBITDA, on investor conference calls and related events that exclude certain non-cash and other charges as we believe that the non-GAAP information enhances investors’ overall understanding of our financial performance. Please see discussion of adjusted EBITDA in the Results of Operations section below.

 

Ting Internet

 

September 30,

  

June 30,

 
 

2021

  

2020

  

2022

  

2021

 
 

(in '000's)

  

(in '000's)

 

Ting Internet accounts under management

 23  14  30  20 

Ting Internet serviceable addresses (1)

 75  50 

Ting Internet owned infrastructure serviceable addresses

 86  65 

Ting Internet partner infrastructure serviceable addresses

 18  13 

Domain Services

 

For the Three Months Ended June 30,(1)

 
  

2022

  

2021

 
  

(in 000's)

 

Total new, renewed and transferred-in domain name transactions 2

  5,432   5,699 

Domains under management

  24,844   25,615 

 

 

(1)

Defined as premises to which Ting infrastructure, or Ting's network partner Westminster, have the capability to provide a customer connection in a service area.

Domain Services

 

For the Three Months Ended September 30,(1)

 
  

2021

  

2020

 
  

(in 000's)

 

Total new, renewed and transferred-in domain name registrations provisioned

  4,145   4,460 

Domains under management

        

(1)

For a discussion of these period-to-period changes in the domains provisioned and domains under management and how they impacted our financial results see the Net Revenues discussion below.

(2)Includes all transactions processed under our accreditations for our resellers and our retail brands, as well as transactions processed on behalf of other registrars using our platform.

 

Domain Services

 

For the Nine Months Ended September 30,(1)

  

For the Six Months Ended June 30,(1)

 
 

2021

  

2020

  

2022

  

2021

 
 

(in 000's)

  

(in 000's)

 

Total new, renewed and transferred-in domain name registrations provisioned

  13,371   13,963 

Total new, renewed and transferred-in domain name transactions

 11,383  11,946 

Domains under management

  24,844 25,615 

 

 

(1)

For a discussion of these period-to-period changes in the domains provisioned and domains under management and how they impacted our financial results see the Net Revenues discussion below.

(2)Includes all transactions processed under our accreditations for our resellers and our retail brands, as well as transactions processed on behalf of other registrars using our platform.

 

Domain Services

 

September 30,

  

June 30,

 
 

2021

  

2020

  

2022

  

2021

 
 

(in 000's)

  

(in 000's)

 

Registered using Registrar Accreditation belonging to the Tucows Group

  19,195   19,598  18,482  19,471 

Registered using Registrar Accreditation belonging to Resellers

  6,235   5,429   6,362   6,144 

Total domain names under management

  25,430   25,027   24,844   25,615 

 

2427

 

OPPORTUNITIES, CHALLENGES AND RISKS

 

Our revenue is primarily realized in U.S. dollars and a major portion of our operating expenses are paid in Canadian dollars. Fluctuations in the exchange rate between the U.S. dollar and the Canadian dollar may have a material effect on our business, financial condition and results from operations. In particular, we may be adversely affected by a significant weakening of the U.S. dollar against the Canadian dollar on a quarterly and an annual basis. Our policy with respect to foreign currency exposure is to manage our financial exposure to certain foreign exchange fluctuations with the objective of neutralizing some or all of the impact of foreign currency exchange movements by entering into foreign exchange forward contracts to mitigate the exchange risk on a portion of our Canadian dollar exposure. We may not always enter into such forward contracts and such contracts may not always be available and economical for us. Additionally, the forward rates established by the contracts may be less advantageous than the market rate upon settlement.

 

Fiber Internet Services

 

As an ISP, we have invested and expect to continue to invest in new fiber to the home (“FTTH”) deployments in select markets in the United States. The investments are a reflection of our ongoing efforts to build FTTH network via public-private partnerships in communities we identify as having strong, unmet demand for FTTH services. Given the significant upfront build and operational investments for these FTTH deployments, there is risk that future technological and regulatory changes as well as competitive responses from incumbent local providers, may result in us not fully recovering these investments.

  

The communications industry continues to compete on the basis of network reach and performance, types of services and devices offered, and price.

 

MobilePlatform Services

 

The prior year sale of substantially all of the Company’s mobile customer baseWavelo launched as a proven asset for CSPs, with DISH using Wavelo’s MONOS software to drive additional value within its Digital Operator Platform since early 2021. More recently, Ting Internet has also integrated Wavelo’s ISOS software to enable faster subscriber growth and pivot from MVNO to MSE was a strategic shift forfootprint expansion. With our Mobile Services segment. At this time, DISH is our sole customer and represents 100% of our MSE platform and professional services revenues until such time that we are able to scale our services to other customers interested in our enablement services. With all our MSEexternal platform and professional services revenues concentrated withto one customer in DISH, we are exposed to significant risk if we are unable to maintain this customer relationship or establish new relationships for any our Platforms in the future. Additionally, our revenues as an MSEa platform provider are directly tied to the subscriber volumes of DISH's MVNO or MNOMobile Network Operator ("MNO") networks, so our profitability is contingent on the ability of DISH to continue to add subscribers onto our platform.

Additionally, as described above, the Company is entitled to a long-term payment stream that is a function of the margin generated by the transferred subscribers over the 10-year term of the DISH Purchase agreement. This consideration structure may not prove to be successful or profitable in the long-term to us if the existing subscriber base churns at an above average rate. Additionally, given DISH controls the revenues and costs incurred associated with the acquired subscribers, there could arise a situation where profitability for the subscriber base is diminished either by lower price points or cost inflation.

As part of the transactions contemplated by the DISH Purchase agreement in the prior year, the Company retained a small number of customer accounts associated with one MNO agreement that was not reassigned to DISH at time of sale. We continue to be subject to the minimum revenue commitments previously agreed to with this excluded MNO agreement. The Company is able to continue adding customers under the excluded MNO network working with DISH in order to meet the commitment. However, with no direct ability to change customer pricing or renegotiate contract costs or terms, the Company may be unable to meet the minimum commitments with this MNO partner and could incur significant and recurring penalties until such a time that the contract is complete. These penalties would negatively impact our operational performance and financial results if enforced by the MNO.platforms.

 

Domain Services

 

The increased competition in the market for Internet services in recent years, which we expect will continue to intensify in the short and long term, poses a material risk for us. As new registrars are introduced, existing competitors expand service offerings and competitors offer price discounts to gain market share, we face pricing pressure, which can adversely impact our revenues and profitability. To address these risks, we have focused on leveraging the scalability of our infrastructure and our ability to provide proactive and attentive customer service to aggressively compete to attract new customers and to maintain existing customers.

  

Substantially all of our Domain Services revenue is derived from domain name registrations and related value-added services from wholesale and retail customers using our provisioning and management platforms. The market for wholesale registrar services is both price sensitive and competitive and is evolving with the introduction of new gTLDs, particularly for large volume customers, such as large web hosting companies and owners of large portfolios of domain names. We have a relatively limited ability to increase the pricing of domain name registrations without negatively impacting our ability to maintain or grow our customer base. Growth in our Domain Services revenue is dependent upon our ability to continue to attract and retain customers by maintaining consistent domain name registration and value-added service renewal rates and to grow our customer relationships through refining, evolving and improving our provisioning platforms and customer service for both resellers and end-users. In addition, we also generate revenue through pay-per-click advertising and through the OpenSRS Domain Expiry Stream. The revenue associated with names sales and advertising has recently experienced flat to declining trends due to the uncertainty around the implementation of ICANN’s New gTLD Program, lower traffic and advertising yields in the marketplace, which we expect to continue.

  

From time-to-time certain of our vendors provide us with market development funds to expand or maintain the market position for their services. Any decision by these vendors to cancel or amend these programs for any reason may result in payments in future periods not being commensurate with what we have achieved during past periods.

 

2528

 

Other opportunities, challenges and risks

As described above, the Company is entitled to a long-term payment stream that is a function of the margin generated by the transferred subscribers over the 10-year term of the DISH Purchase agreement. This consideration structure may not prove to be successful or profitable in the long-term to us if the existing subscriber base churns at an above average rate. Additionally, given DISH controls the revenues and costs incurred associated with the acquired subscribers, there could arise a situation where profitability for the subscriber base is diminished either by lower price points or cost inflation. As part of the transactions contemplated by the DISH Purchase agreement, the Company retained a small number of customer accounts associated with one MNO agreement that was not reassigned to DISH at time of sale. We continue to be subject to the minimum revenue commitments previously agreed to with this excluded MNO agreement. The Company is able to continue adding customers under the excluded MNO network in order to meet the commitment. However, with no direct ability to change customer pricing and limited ability to renegotiate contract costs or significant terms, the Company may be unable to meet the minimum commitments with this MNO partner and could incur significant and recurring penalties until such a time that the contract is complete. These penalties would negatively impact our operational performance and financial results if enforced by the MNO. During the three months and six months ended June 30, 2022, the Company has accrued for $0.4 million and $0.7 million of penalties, respectively in connection with failing to meet the minimum commitments with the MNO partner, and expects to continue to incur penalties through Fiscal 2022 and thereafter until the contract is complete. 

Critical Accounting PoliciesEstimates

 

The preparation of our consolidated financial statements in conformity with GAAP requires us to make estimates and judgements that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. There have been no material changes to the critical accounting policies and estimates as previously disclosed in Part II, Item 7 of our 20202021 Annual Report. For further information on our critical accounting policies and estimates, see Note 3 – Recent Accounting Pronouncements to the consolidated financial statements of the Company in Part I, Item 1 in this Quarterly Report on Form 10-Q.

 

Current COVID-19 Responseresponse and expected impacts

 

Our Employees

TucowsThe ongoing global COVID-19 pandemic continues to characterize Fiscal 2022 thus far, however the financial and operational impacts from COVID-19 on our business have been limited. Over the last two years, we've monitored the situation and its impacts on our business but have ultimately seen trends stabilize, with continued recovery in U.S. markets due to large-scale vaccination programs. Management continues to assess the impact regularly but expects limited financial and operational impact through the upcoming fiscal year, should the COVID-19 pandemic persist. While the spread of COVID-19 may eventually be contained or mitigated, there is no guarantee that a global business and has long encouraged a culturefuture outbreak will not occur as evidenced by numerous variants of remote work even prior to this global pandemic.the virus emerging. Since the onset of this pandemic all��in 2020, all employees who could conceivably work from home were and continue to be encouraged to do so. Tucows continues to actively and strongly encourage its workforce to heed travel, vaccination, and all other emergency advisories, including social distancing and where appropriate, self-isolation. Given our experience with remote work prior to COVID-19,Since then we have nottransitioned to defining ourselves as a remote-first organization, and do not expect to have productivity issues while the overwhelming majority of our office-based workforce is dispersed. Forfor the small group of employees who are requiredunable to travel for work or who are unable work from home, during this time, including our order fulfillment and Fiber installation teams, many of whom work in the field, or fulfillment centers, they are requiredencouraged to be vaccinated, practice social distancing and to continue to follow hygiene best practices and safety protocols as outlined by the Centers for Disease Control and Prevention.Prevention in connection with the COVID-19 pandemic. In the prior year,2020, the Ting Fiber Internet team established an installation solution for our employees and customers that minimizes risks associated with person-to-person contact and they continue to effectively deploy this installation solution currently. We have also implemented a vaccination policy requiring those employees who work from a Company office, meet in person with customers or travel by plan or train for business purposes to be fully vaccinated. 

 

Our Customers

We recognize the important role we play within the Internet space and are committed to continue providing quality service during the COVID-19 outbreak. Across our three segments, Domain Name Services and our Mobile Services segments do not rely on in-person interaction or the supply chain in the same way physical products and services do. We continue to provide uninterrupted services for all Domains and Mobile related services. Our Fiber Internet business does not have bandwidth caps or other such limitations. Likewise, our networks are built with the capacity to accommodate future needs. To help our customers remain connected at home during this time, we upgraded all our lower-tier fiber customers to symmetrical gigabit access at no charge. Any additional traffic from our customers working from home has not had and is not expected to have any negative impact on connectivity. As discussed above, our modified safe-install solution was implemented in early May 2020. Even with a Fiber Internet install solution that minimizes contact risks and vaccinated service personnel, customers may be unwilling to have service personnel visit their homes or offices. 

Our Community

Tucows believes the Internet is essential infrastructure and an immensely powerful tool, especially in times of crises where coordination is essential. From an early point in the current global crisis, it was clear to us that we were going to need to do something new and different in how we responded to COVID-19 related domain registrations. We developed a strategy of compliance activities that encompassed three major components: (i) identification, (ii) assessment for harm, and (iii) stakeholder engagement. In order to provide Internet access and assistance to residents of cities and towns that are part of the Ting Fiber network, we have set up free, fiber-fed, drive-up Wi-Fi hotspots. These hotspots enable those with no home Internet access, or insufficient access, to access critical services like online learning and telehealth services, work remotely, check in on and access vital health, government and other services and generally access information. These hotspots will remain in operation as long as they are needed and as long as it is safe and prudent to do so. We have not experienced any productivity issues, material resource constraints nor do we foresee requiring any material expenditures to continue to implement our business continuity plans described above.

Current and expected COVID-19 Impacts

Financial & Operational Impacts

Further to the below discussion within this Quarterly Report around the financial condition and results of operations for the current period financial results, the current impact from COVID-19 has been limited so far in 2021. Over the past year, we've monitored the situation and its impacts on our businesses but have ultimately seen trends stabilize, with continued recovery in U.S. markets due to large-scale vaccination programs. Management continues to assess the impact regularly but expects limited impact through the remainder of 2021, should the COVID-19 pandemic persist. On a segment basis, our current assessment is as follows:

Fiber Internet Services:

As discussed above, the Ting Internet team established a smart-install solution at the start of the pandemic. This smart-install solution is faster and more efficient than our existing process, all while protecting the health and safety of our employees and customers alike. Although new customer installations initially slowed at the start of the pandemic, we are now seeing returned growth in both subscribers under management as well as serviceable addresses relative to the prior quarter. 

26

Mobile Services:

The Company now only retains a small subset of customers to which it continues to provide retail mobile services. COVID-19 has impacted the demand for our Mobile Services as customer usage patterns have changed, which has had a corresponding negative impact on our revenues over the past year. However, we do not expect the impact to significantly worsen over the coming months or year, as Likewise, we have seen usage normalize during the current period due to seasonally warmer weather and continued vaccine roll-out across the U.S. Our new MSE platform and professional services businesses are completely online and do not rely on physical storefronts to attract or service customers’ needs. We are prepared to continue providing uninterrupted Mobile related enablement services to our MVNO customers. We have not and do not expect a negative COVID-19 impact on our new MSE platform and professional services revenue,experienced nor do we expect any impact to substantially worsen over the coming months. 

Domain Services:

Domain Services are foundational to the functioning of the Internet. Services like individual and wholesale domain names, email and hosting do not rely on in-person interaction or the supply chain in the same way physical products and services do. We have not experienced any negative COVID-19 related impacts, either financially or operationally for Domains related services, across our OpenSRS, eNom, Ascio, EPAG & Hover brands. As more businesses faced the reality of prolonged physical shutdown and moved to establish an online presence, we have seen growth in this segment over the course of the pandemic, where total domains under management increased by 1.5 million since March 31, 2020. This growth rate in domains under management was driven by the pandemic, and may not be sustained in the future as domain registrations plateau and renewal rates slow. Our results of operations for the current period financial results are in line with management’s expectation for the period given product, customer mix and current brand trajectories. We will continue to monitor the impact but do not foresee any negative financial or operationalfuture impacts associated with this segment.

Liquidity & Financial Resource Impacts

For a complete assessment of our liquidity and covenant positions please reference the relevant discussions within this Quarterly Report. We have experienced no significant change to our liquidity position, or credit risk, internal controls or impacts to our accounting policies as a result of the financial and operational impacts related to COVID-19 as discussed above. Our cost or access to funding sources has not changed and is not reasonably likely to change in the near future as a result of the pandemic. Our sources and uses of cash have not been materially impacted and there is no known material uncertainty about our ongoing ability meet covenants or repayment terms of our credit agreements at this time.

Internal Controls over Financial Reporting

Tucows has long encouraged a culture of remote work even prior to COVID-19. Our financial reporting systems and our internal controls over financial reporting and disclosure controls and procedures are already adapted for a remote work environment. There have been no changes during the current period that, as a result of COVID-19, would affect our ability to maintain these systems and controls.

COVID-19 Related Assistance & Support

Currently, Tucows has not received any form of financial or resource related assistance from any government or local authority. There do exist programs in the regions in which we operate that are designed to support corporations like Tucows during this time, primarily in the form employee wage subsidization. Tucows will continue to review the applicability of these programs but does not expect to seek any assistance.

Accounting Policy Impacts

After monitoring the COVID-19 pandemic over the past year and assessing the impacts on our business as discussed above, Tucows does not anticipate a material impairment with respect to goodwill, intangible assets, long-lived assets, or right of use assets. We will continue to monitor the impacts closely as the situation continues to evolve and will approach the situation with cautious optimism about economic recovery resulting from widespread vaccination programs and will be mindful of any emerging risks as they arise. We do not foresee any changes in accounting judgements in relation to COVID-19 that will have a material impact on our financial statements.

 

2729

 

RESULTS OF OPERATIONS FOR THE three and ninesix months ended SeptemberJune 30, 20212022 AS COMPARED TO THE three and ninesix months ended SeptemberJune 30, 20202021

 

NET REVENUES

 

Fiber Internet Services

 

Fiber Internet Services, derive revenues from providingprimarily branded as Ting Internet, to individualsCedar, and small businesses in select cities. In addition, we provide billing, provisioning and customer care software solutions to ISPs through our Platypus billing software. TingSimply Bits includes the provision of fixed high-speed Internet access contracts provide customers Internet access at their home or businessservices to select towns throughout the United States, with further expansion underway to both new and existing markets. Our primary sales channel is through the installationTing website. The primary focus of this segment is to provide reliable Gigabit Internet services to consumer and use of our fiber optic network. Ting Internet contractsbusiness customers. Revenues are generally prepaidall generated in the U.S., have no fixed contract terms and grant customersare provided on a monthly basis, with unlimited bandwidth based on a fixed price per month basis.price.

 

Ting Internet services are primarily contracted through the Ting website, for one month at a time and contain no commitment to renew the contract following each customer’s monthly billing cycle. The Company’s billing cycle for all Ting Internet access customers is computed based on the customer’s activation date. Since consideration is collected before the service period, revenue is initially deferred and recognized as the Company performs its obligation to provide Internet access within each reporting period. In addition, revenues associated with the sale of Internet hardware to subscribers are recognized when title and risk of loss is transferred to the subscriber and shipment has occurred. Incentive marketing credits given to customers are recorded as a reduction of revenue.

 

In those cases, where payment is not received at the time of sale, revenue is not recognized until contract inception unless the collection of the related accounts receivable is reasonably assured. The Company records costs that reflect expected refunds, rebates and credit card charge-backs as a reduction of revenues at the time of the sale based on historical experiences and current expectations. 

 

MobilePlatform Services

 

Retail Mobile Services

             Ting Mobile wireless usage contracts grant customers access to standard talk, text and data mobile services. Ting Mobile contracts are billed based on the customer's selected rate plan, which can either be usage based or an unlimited plan. All rate plan options are charged to customers on a postpaid, monthly basis at the end of their billing cycle. As discussed previously, in the prior year the Company sold substantially all of its retail mobile customer relationships, and mobile handset and SIM inventory to DISH and granted the right to use and option to purchase the Ting brand. The Company only retains a small subset of customers to which it continues to provide retail mobile services. All future revenues associated with Retail Mobile Services stream will only be for this subset of customers retained by Ting, Inc.

             Ting Mobile services are primarily contracted through the Ting website, for one month at a time and contain no commitment to renew the contract following each customer's monthly billing cycle. The Company's billing cycle for all Ting Mobile customers is computed based on the customer's activation date. In order to recognize revenue as the Company satisfies its obligations, we compute the amount of revenues earned but not billed from the end of each billing cycle to the end of each reporting period. In addition, revenues associated with the sale of wireless devices and accessories are recognized when title and risk of loss is transferred to the customer and shipment has occurred. Incentive marketing credits given to customers are recorded as a reduction of revenue.

As a form of consideration for the sale of the customer relationships, the Company receives a payout on the margin associated with the legacy customer base sold to DISH, over a period of 10 years. This has been classified as Other Income and not considered revenue in the current period.          

Mobile Platform Services

 

Tucows' MSE platform provides network access, provisioningPlatform Services include the following full-service platforms from Wavelo, including ISOS and billing services for MVNOsthe MONOS as well as our legacy Platypus Billing software. Under each of these platforms there are a fixed numbervariety of professional service hours. Our MVNOsolutions that support CSPs, including subscription and billing management, network orchestration and provisioning, and individual developer tools. Wavelo launches as a proven asset for CSPs, with DISH using Wavelo’s MONOS software to drive additional value within its Digital Operator Platform since early 2021. More recently, Ting Internet has also integrated Wavelo’s ISOS software to enable faster subscriber growth and footprint expansion. Wavelo's customers are billed monthly, on a postpaid basis. The monthly fees are variable, based on the volume of their subscribers utilizing the platform during a given month, to which minimums may apply. Customers may also be billed fixed platform fees and granted fixed credits as part of the consideration for long-term contracts. Consideration received for MSE platform services is allocated to MSEplatform services and bundled professional services and recognized as each service obligation is fulfilled. FixedAny fixed fees for Mobile Platform Services are recognized into revenue evenly over the service period, while variable usage fees are recognized each month as they are consumed. Professional services revenue is recognized as the hours of professional services granted to the customer are used or expire. When consideration for Mobile Platform Servicesthese platform services is received before the service is delivered, the revenue is initially deferred and recognized only as the Company performs its obligation to provide services. Likewise, if Mobile Platform Servicesplatform services are delivered before the Company has the unconditional right to invoice the customer, revenue is recognized as a Contract Asset.

           

Other Professional Services

 

This revenue stream includes any other professional services including transitional services, earned in connection with Tucows' new MSE business.Wavelo business from the provision of standalone technology services development work. These are billed to our customers monthly at set and established rates for services provided in period. The Company recognizes revenue over this new revenue stream as the Company satisfies its obligations to provide professional services.

28

 

Domain Services

 

Wholesale - Domain Services

 

Domain registration contracts, which can be purchased for terms of one to ten years, provide our resellers and retail registrant customers with the exclusive right to a personalized internet address from which to build an online presence. The Company enters into domain registration contracts in connection with each new, renewed and transferred-in domain registration. At the inception of the contract, the Company charges and collects the registration fee for the entire registration period. Though fees are collected upfront, revenue from domain registrations are recognized rateably over the registration period as domain registration contracts contain a ‘right to access’ license of IP, which is a distinct performance obligation measured over time. The registration period begins once the Company has confirmed that the requested domain name has been appropriately recorded in the registry under contractual performance standards.

 

Historically, our wholesale domain service has constituted the largest portion of our business and encompasses all of our services as an accredited registrar related to the registration, renewal, transfer and management of domain names. In addition, this service fuels other revenue categories as it often is the initial service for which a reseller will engage us, enabling us to follow on with other services and allowing us to add to our portfolio by purchasing names registered through us upon their expiration. Domain services will continue to be the largest portion of our business and will further fuel our ability to sell add-on services.

 

The Company is an ICANN accredited registrar. Thus, the Company is the primary obligor with our reseller and retail registrant customers and is responsible for the fulfillment of our registrar services to those parties. As a result, the Company reports revenue in the amount of the fees we receive directly from our reseller and retail registrant customers. Our reseller customers maintain the primary obligor relationship with their retail customers, establish pricing and retain credit risk to those customers. Accordingly, the Company does not recognize any revenue related to transactions between our reseller customers and their ultimate retail customers.

 

30

Wholesale – Value-Added Services

 

We derive revenue from domain related value-added services like digital certifications, WHOIS privacy and hosted email and by providing our resellers and retail registrant customers with tools and additional functionality to be used in conjunction with domain registrations. All domain related value-added services are considered distinct performance obligations which transfer the promised service to the customer over the contracted term. Fees charged to customers for domain related value-added services are collected at the inception of the contract, and revenue is recognized on a straight-line basis over the contracted term, consistent with the satisfaction of the performance obligations.

 

We also derive revenue from other value-added services, which primarily consists of proceeds from the OpenSRS, eNom and Ascio domain expiry streams.

 

Retail

 

We derive revenues mainly from Hover and eNom’s retail properties through the sale of retail domain name registration and email services to individuals and small businesses. The Company also provides Linux hosting services for websites through its Exact Hosting brand. The retail segment nowalso includes the sale of the rights to its portfolio of surname domains used in connection with our Realnames email service however the Company expects surname portfolio revenue to materially declineand Linux hosting services for websites through Fiscal 2021 and thereafter.our Exact Hosting brand. 

 

29

The following table presents our net revenues, by revenue source (Dollar amounts in thousands of U.S. dollars):

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

 
  

2021

  

2020

  

2021

  

2020

 
                 

Fiber Internet Services:

                

Fiber Internet Services

 $6,672  $4,657  $17,868  $13,379 
                 

Mobile Services:

                

Retail mobile services

  2,309   7,019   6,872   44,734 

Mobile platform services

  3,564   376   6,370   376 

Other professional services

  2,619   1,457   6,536   1,457 

Total Mobile

  8,492   8,852   19,778   46,567 
                 

Domain Services:

                

Wholesale

                

Domain Services

  47,081   47,261   141,954   139,430 

Value Added Services

  4,862   4,380   15,424   13,429 

Total Wholesale

  51,943   51,641   157,378   152,859 
                 

Retail

  8,786   9,161   26,837   27,613 

Total Domain Services

  60,729   60,802   184,215   180,472 
                 
  $75,893  $74,311  $221,861  $240,418 

Increase over prior period

 $1,582      $(18,557)    

Increase - percentage

  2%      (8)%    

The following table presents our revenues, by revenue source, as a percentage of total revenues (Dollar amounts in thousands of U.S. dollars):

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

 
  

2021

  

2020

  

2021

  

2020

 
                 

Fiber Internet Services:

                

Fiber Internet Services

  9%  6%  8%  6%
                 

Network Access Services:

                

Mobile Services

                

Retail mobile services

  3%  9%  3%  19%

Mobile platform services

  5%  1%  3%  0%

Other professional services

  3%  2%  3%  1%

Total Mobile

  11%  12%  9%  20%
                 

Domain Services:

                

Wholesale

                

Domain Services

  62%  64%  64%  57%

Value Added Services

  6%  6%  7%  6%

Total Wholesale

  68%  70%  71%  63%
                 

Retail

  12%  12%  12%  11%

Total Domain Services

  80%  82%  83%  74%
                 
   100%  100%  100%  100%

30

Total net revenues for the three months ended September 30, 2021 increased by $1.6 million, or 2%, to $75.9 million from $74.3 million when compared to the three months ended September 30, 2020.  The three-month increase in revenue was driven by Fiber Internet Services, a result of the attraction of additional customers to Ting Internet from the continued buildout of our Fiber network footprint across the United States. This accounted for an increase of $2.0 million to total revenues in the current period. This increase was partially offset by reduced revenues attributable to both ourCorporate - Mobile Services and Domain Services segmentsEliminations

Although we still provide mobile telephony services to a small subset of $0.4 million and $0.1 million, respectively. For Mobile Services, this segment was impacted by bothcustomers retained through the sale of the majority of the customer base of Ting Mobile to DISH Wireless and the shutdown of Roam Mobility brands in late Fiscal 2020. When compared to the three months ended September 30, 2020, the Mobile Services segment in the current period looks differentbrand as a result of our shift from MVNO to MSE. As part of the DISH Purchase Agreement executed in Fiscal 2020; this revenue stream no longer represents the Company's strategic focus going forward. Instead we have transitioned towards being a Platform Services provider for CSPs globally. Where these retail mobile services revenues were previously disclosed as part of a Mobile Services segment in the prior year, effective January 1, 2022 we have decided to exclude retail telephony services and transition services revenues from segment EBITDA results as they are no longer centrally managed and not monitored by or reported to our CEO by segment. 

Ting Mobile wireless usage contracts grant customers access to standard talk, text and data mobile services. Ting Mobile contracts are billed based on the customer's selected rate plan, which can either be usage based or an unlimited plan. All rate plan options are charged to customers on a postpaid, monthly basis at the end of their billing cycle. All future revenues associated with Retail Mobile Services stream will only be for this subset of customers retained by the Company, as mentioned above. Ting Mobile services are primarily contracted through the Ting website, for one month at a time and contain no commitment to renew the contract following each customer's monthly billing cycle. The Company's billing cycle for all Ting Mobile customers is computed based on the customer's activation date. In order to recognize revenue as the Company satisfies its obligations, we compute the amount of revenues earned but not billed from the end of each billing cycle to the end of each reporting period. In addition, revenues associated with the sale of wireless devices and accessories are recognized when title and risk of loss is transferred to the customer and shipment has occurred. Incentive marketing credits given to customers are recorded as a reduction of revenue.

These Mobile Services revenue streams also includes transitional services provided to DISH. These are billed monthly at set and established rates for services provided in period and include the provision of sales, marketing, customer support, order fulfillment, and data analytics related to the legacy customer base sold to DISH. The Company recognizes revenue as the Company satisfies its obligations to provide professional services. The Company expects transitional services revenues to continue to decrease through the remainder of Fiscal 2022 and thereafter as services are established directly by DISH.

As a form of consideration for the sale of the customer relationships, the Company receives a payout on the margin associated with the legacy customer base sold to DISH, over the 10-year terma period of the agreement.10 years. This has been classified as Other Income and not considered revenue in the current period.          For Domain Services, this is reflective

The following table presents our net revenues, by revenue source (Dollar amounts in thousands of the normalizationU.S. dollars):

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
  

2022

  

2021

  

2022

  

2021

 
                 

Fiber Internet Services:

                

Fiber Internet Services

 $10,221  $5,548  $20,009  $10,630 
                 

Platform Services:

                

Platform Services

  7,970   2,734   14,067   3,372 

Other Professional Services

  1,000   -   1,750   - 

Total Platform Services

  8,970   2,734   15,817   3,372 
                 

Domain Services:

                

Wholesale

                

Domain Services

  46,979   47,883   93,815   94,874 

Value Added Services

  5,597   5,482   11,246   10,562 

Total Wholesale

  52,576   53,365   105,061   105,436 
                 

Retail

  8,487   8,897   17,548   18,050 

Total Domain Services

  61,063   62,262   122,609   123,486 
                 

Corporate:

                

Mobile services and eliminations

  2,830   4,549   5,748   8,480 
                 
  $83,084  $75,093  $164,183  $145,968 

Increase over prior period

 $7,991      $18,215     

Increase - percentage

  11%      12%    

31

The following table presents our net revenues, by revenue source, as a resultpercentage of the COVID-19 pandemic.total net revenues (Dollar amounts in thousands of U.S. dollars):

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
  

2022

  

2021

  

2022

  

2021

 
                 

Fiber Internet Services:

                

Fiber Internet Services

  12%  7%  12%  7%
                 

Platform Services:

                

Platform Services

  10%  4%  9%  2%

Other Professional Services

  1%  0%  1%  0%

Total Platform Services

  11%  4%  10%  2%
                 

Domain Services:

                

Wholesale

                

Domain Services

  57%  64%  56%  65%

Value Added Services

  7%  7%  7%  7%

Total Wholesale

  64%  71%  63%  72%
                 

Retail

  10%  12%  11%  12%

Total Domain Services

  74%  83%  74%  84%
                 

Corporate:

                

Mobile services and eliminations

  3%  6%  4%  7%
                 
   100%  100%  100%  100%

 

Total net revenues for the ninethree months ended SeptemberJune 30, 2021 decreased2022 increased by $18.5$8.0 million, or 8%11%, to $221.9$83.1 million from $240.4$75.1 million when compared to the ninethree months ended SeptemberJune 30, 2020.2021. The nine-month decreasethree-month increase in net revenue was primarily driven by $26.8 million of reduced revenues attributable to our MobilePlatform Services, segment that was impacted by both the sale of the majority of the customer base of Ting Mobile to DISH Wireless and the shutdown of Roam Mobility brands in late Fiscal 2020. When compared to the nine months ended September 30, 2020, the Mobile Services segment in the current period looks different as a result of increased MONOS platform revenues (both fixed and variable) fees earned from the migration of additional subscribers onto our shift from MVNOnew platform. Platform Services accounted for a $6.2 million increase to MSE. As part of the DISH Purchase Agreement, as a form of consideration for the sale of the customer relationships, the Company receives a payout on the margin associated with the legacy customer base sold to DISH over the 10-year term of the agreement. This has been classified as Other Income and not considered revenuetotal net revenues in the current period. This decrease in overall revenues is partially offsetincrease was furthered by increases from both Fiber Internet Services and Domain Serviceswhich had a revenue increase of $4.5$4.7 million and $3.7 million, respectively. For Fiber Internet Services, this is a result ofin the current period from the attraction of additional customers to Ting Internet from the continued buildout of our Fiber network footprint across the United States. ForThe increases these two segments experienced were partially offset by reduced revenues from Mobile Services eliminations of $1.7 million, attributable to decreased transitional services revenues; as well as reduced revenues from our Domain Services this is reflectivesegment of $1.2 million from the cumulative wholesalecontinued normalization of domain name registration growth and renewal rates from those observed as a result of the COVID-19 pandemic creatingin prior years.

Total net revenues for the needsix months ended June 30, 2022 increased by $18.2 million, or 12% to $164.2 million from $146.0 million when compared to the six months ended June 30, 2021. The six-month increase in net revenue was driven by Platform Services, as a result of increased MONOS platform revenues (both fixed and variable) fees earned from the migration of additional subscribers onto our new platform. Platform Services accounted for an online presence.a $12.4 million increase to total net revenues in the current period. This increase was furthered by Fiber Internet Services which had a revenue increase of $9.4 million in the current period from the attraction of additional customers to Ting Internet from the continued buildout of our Fiber network footprint across the United States. The increases these two segments experienced were partially offset by reduced revenues from Mobile Services eliminations of $2.7 million, attributable to decreased transitional services revenues; as well as reduced revenues from our Domain Services segment of $0.9 million from the continued normalization of domain name registration growth and renewal rates from those observed as a result of the COVID-19 pandemic in prior years.

32

 

Deferred revenue at June 30, 2022 increased by $2.4 million to $150.2 million from $147.8 million at December 31, 2021. This was primarily driven by Domain Services, accounting for $2.5 million of the increase which is due to the increase in current period billings for domain name registrations and other Mobile and Internet servicesservice renewals which typically occur at September 30, 2021 decreased by $0.2 million to $152.0 million from $152.2 million at December 31, 2020. This decrease was primarily driven by Mobile Services, accounting for $0.9 millionthe beginning of the decrease due to the recognition of previously deferred, bundled professional services revenues. These professional services revenues were recognized as the Company performed its obligation to provide these services to DISH during the first year of the DISH Purchase Agreement. This decrease from Mobile Services was partially offset by ana Fiscal Year. We also experienced a smaller increase of $0.4 million in deferred revenue from Fiber Internet Services driven by an increasedof $0.2 million, reflective of the continued growth in customer base and billings of that segment relative to December 31, 2020;2021.These increases were partially offset by a decrease from Platform Services of $0.4 million. The deferred revenue associated with Platform Services is specifically related to Other Professional Services revenues for standalone technology services development work with DISH, which we defer until such time as well as a small increase from Domainthat work is complete and we've satisfied our obligations to provide the professional services. These other professional services registrationswere completed in the current period and thus recognized out of $0.3 million. previously deferred revenues.

 

DISH accounted for 11% of total net revenues for the three months ended June 30, 2022 and 10% of total net revenues for the six months ended June 30, 2022. No customer accounted for more than 10% of total net revenue during the three and ninesix months ended SeptemberJune 30, 2021 or the three and nine months ended September 30, 2020.2021. DISH accounted for 48%34% of total accounts receivable as at SeptemberJune 30, 20212022 and 59%46% of total accounts receivable as at December 31, 2020.2021. Though a significant portion of the Company’s domain services revenues are prepaid by our customers, where the Company does collect receivables, significant management judgment is required at the time revenue is recorded to assess whether the collection of the resulting receivables is reasonably assured. On an ongoing basis, we assess the ability of our customers to make required payments. Based on this assessment, we expect the carrying amount of our outstanding receivables, net of allowance for doubtful accounts, to be fully collected.

 

Fiber Internet Services

 

Revenues from TingFiber Internet and billing solutionsServices generated $6.7$10.2 million in net revenue during the three months ended SeptemberJune 30, 2021,2022, up $2.0$4.7 million or 43%85% compared to the three months ended SeptemberJune 30, 2020.2021. This growth is driven by subscriber growth across our Fiber network relative to the three months ended SeptemberJune 30, 2020,2021, as well as the continued expansion of our Ting Internet footprint to new Ting towns throughout the United States. Included in this current period increase is $2.2 million of revenues attributed to the prior period acquisition of Simply Bits, which closed in the fourth quarter of Fiscal 2021. 

 

Revenues from TingFiber Internet and billing solutionsServices generated $17.9$20.0 million in net revenue during the ninesix months ended SeptemberJune 30, 2021,2022, up $4.5$9.4 million or 34%89% compared to the ninesix months ended SeptemberJune 30, 2020.2021. This growth is driven by subscriber growth across our Fiber network relative to the ninesix months ended SeptemberJune 30, 2020,2021, as well as the continued expansion of our Ting Internet footprint to new Ting towns throughout the United States. Included in this current period increase is $4.5 million of revenues attributed to the prior period acquisition of Simply Bits, which closed in the fourth quarter of Fiscal 2021. 

 

As of SeptemberJune 30, 2021,2022, Ting Internet had access to 75,00086,000 owned infrastructure serviceable addresses, 18,000 partner infrastructure serviceable addresses and 23,00030,000 active subscribers under its managementmanagement; compared to having access to 50,00065,000 owned infrastructure serviceable addresses, 13,000 partner infrastructure serviceable addresses and 14,00020,000 active subscribers under its management as of SeptemberJune 30, 2020.2021. These figures include the increase in serviceable addresses and subscribers attributable to the acquisition of Cedar Holdings Group, Incorporated ("Cedar") in January 2020.2020, but exclude those of Simply Bits.

 

MobilePlatform Services 

 

Retail MobilePlatform Services

 

Net revenues from Retail MobilePlatform Services forfor the three months ended SeptemberJune 30, 2021 decreased2022 increased by $4.7$5.3 million or 67% to $2.3$8.0 million as compared to the three months ended SeptemberJune 30, 2020.2021. This decrease is driven from increased MONOS platform revenues (both fixed and variable) fees earned from the migration of additional DISH subscribers, from their Boost Mobile brand onto our new platform. Our full-service platforms support CSPs with subscription and billing management, network orchestration and provisioning, and individual developer tools. Wavelo launched as a result of the significant changesproven asset for CSPs, with DISH using Wavelo’s MONOS software to our Mobile Services segment that occurred during Fiscal 2020 as we transitioned from MVNOdrive additional value within its Digital Operator Platform since early 2021. More recently, Ting Internet has also integrated Wavelo’s ISOS software to MSE. These changes include both the shutdown of the Roam Mobility brands in the second quarter of 2020 followed by the sale of substantially all of the Ting Mobile customer base on August 1, 2020 to DISH. Ting Mobile accounts for substantially all of this decrease (of which $0.8 million is reduced device revenuesenable faster subscriber growth and $3.7 million relates to service revenues), followed by Roam Mobility at less than $0.3 million of the total decrease.

Net revenues from Retail Mobile Services for the nine months ended September 30, 2021 decreased by $37.9 million or 85% to $6.9 million as compared to the nine months ended September 30, 2020. This decrease is a result of the significant changes to our Mobile Services segment that occurred during Fiscal 2020 as we transitioned from MVNO to MSE. These changes include both the shutdown of the Roam Mobility brands in the second quarter of 2020 followed by the sale of substantially all of the Ting Mobile customer base on August 1, 2020 to DISH. Ting Mobile accounts for substantially all of this decrease (of which $4.4 million is reduced device revenues and $32.1 million relates to service revenues), followed by Roam Mobility at $1.3 million of the total decrease.

Thefootprint expansion. Any intercompany ISOS revenues earned from Retail Mobile Services for three and nine months ended September 30, 2021 is only reflective of the mobile telephony services and device revenues associated with the small group of customers retained by the Company from the sale of the historically larger Ting Mobile customer base to DISH. As mentioned above, the payout the Company receives from the aforementioned sale has been classified as Other Income and not considered revenue in the current period.

31

Mobile Platform ServicesInternet are eliminated upon consolidation.

 

Net revenues from Mobile Platform Services for the threesix months ended SeptemberJune 30, 20212022 increased by $3.2$10.7 million to $3.6$14.1 million as compared to the threesix months ended SeptemberJune 30, 2020. Similarly, net2021. This is driven from increased MONOS platform revenues (both fixed and variable) fees earned from the migration of additional DISH subscribers, from their Boost Mobile Platform Services for the nine months ended September 30, 2021 increased by $6.0 million to $6.4 million as compared to the nine months ended September 30, 2020. These increases are both a result of the brand onto our new MSE business createdplatform. Our full-service platforms support CSPs with subscription and billing management, network orchestration and provisioning, and individual developer tools. Wavelo launched as a result of theproven asset for CSPs, with DISH Purchase Agreement in the prior year. Only two months of comparableusing Wavelo’s MONOS software to drive additional value within its Digital Operator Platform since early 2021. More recently, Ting Internet has also integrated Wavelo’s ISOS software to enable faster subscriber growth and footprint expansion. Any intercompany ISOS revenues existed for the three and nine months ended September 30, 2020. During the current period, the net revenues recognized include both platform fee billings as well as revenues recognizedearned from the previous deferral of bundled professional fees offered in connection with Mobile Platform Services. The Company has satisfied its obligations to provide any bundled professional services revenues recognized in the current period. Tucows' MSE platform provides network access, provisioning and billing services for MVNOs, of which DISH is currently our sole customer.Ting Internet are eliminated upon consolidation.

 

Other Professional Services

 

Net revenues from Other Professional Services for the three months ended SeptemberJune 30, 20212022 increased by $1.1 million or 80% to $2.6$1.0 million as compared to the three months ended SeptemberJune 30, 2020. Similarly, n2021. This increase was the result of completion of select standalone technology services development work in the current period, where three months ended June 30, 2021 did not have any revenues from comparable services. 

etNet revenues from Other Professional Services for the ninesix months ended SeptemberJune 30, 20212022 increased by $5.0 million or 349% to $6.5$1.8 million as compared to the ninesix months ended SeptemberJune 30, 2020. These increases are both a2021. This increase was the result of the new MSE business created as a resultcompletion of the DISH Purchase Agreement in the prior year. Only two months of comparable revenues existed for the three and nine months ended September 30, 2020Tucows' professional services include bothselect standalone technology services development work and other transitional services including sales, marketing, customer support, order fulfillment, and data analytics for MVNOs,in the current period, where six months ended June 30, 2021 did not have any revenues from comparable services. 

33

 

Domain Services

 

Wholesale - Domain Services

 

During the three months ended SeptemberJune 30, 2021,2022, Wholesale domain services net revenue decreased by $0.2$0.9 million to $47.1$47.0 million, when compared to the three months ended SeptemberJune 30, 2020.2021. Decreases from Wholesale domain registration of $0.3 millionregistrations were driven from eNom, which continues to see a decline in registrations by non-core customers, offset by a slight increase in revenues from OpenSRS, EPAG, and Ascio brandsthe continued normalization of $0.1 million driven by COVID-19domain name registration growth relative toand slowed renewal rates from those observed as a result of the three months ended September 30, 2020. COVID-19 pandemic in prior years.

 

During the ninesix months ended SeptemberJune 30, 2021,2022, Wholesale domain services net revenue increaseddecreased by $2.6$1.1 million or 2% to $142.0$93.8 million, when compared to the ninesix months ended SeptemberJune 30, 2020. Increases2021. Decreases from Wholesale domain registrationregistrations were driven from the continued normalization of $4.6 million from OpenSRS, EPAG, and Ascio brands driven by cumulative COVID-19domain name registration growth were offset by decreasesand slowed renewal rates from those observed as a result of $2.0 million from the eNom brands, which continues to see a declineCOVID-19 pandemic in registrations by non-core customers relative to the nine months ended September 30, 2020. prior years.

 

Total domains that were managed under the OpenSRS, eNom, EPAG, and Ascio domain services increaseddecreased by 0.40.8 million domain names to 25.424.8 million as of SeptemberJune 30, 2021,2022, when compared to 25.025.6 million at SeptemberJune 30, 2020.2021. The increase is a driven bydecrease in domains under management came largely from eNom, with smaller decreases from OpenSRS and the growth in registrations over this period as a result of the COVID-19 pandemic, as discussed above.European brands, Ascio and EPAG. 

 

Wholesale - Value Added Services

 

During the three months ended SeptemberJune 30, 2021,2022, value-added services net revenue increased by $0.5$0.1 million to $4.9$5.6 million compared to the three months ended SeptemberJune 30, 2020.2021. The increase was primarily driven by increased expiry revenue of $0.6$0.2 million and to a lesser extent from email revenues of $0.1 million, fromthe OpenSRS, eNom, Ascio brands and their respective domain expiry streams. These increases werestreams, and was partially offset by other small decreases in Digital Certificates, Email and Other revenues of $0.2$0.1 million.

 

During the ninesix months ended SeptemberJune 30, 2021,2022, value-added services revenue increased by $2.0$0.6 million to $15.4$11.2 million compared to the ninesix months ended SeptemberJune 30, 2020.2021. The increase was primarily driven by increased expiry revenue of $2.2 million and to a lesser extent from email revenues of $0.4$1.0 million from boththe OpenSRS, eNom, Ascio brands and their respective domain expiry streams. These increases werestreams, and was partially offset by other small decreases in Digital Certificates, Email and Other revenues of $0.6$0.4 million.

 

Retail

 

During the three months ended SeptemberJune 30, 2021,2022, retail domain services net revenue decreased by $0.4 million or 4% to $8.8$8.5 million compared to the three months ended SeptemberJune 30, 2020.2021. This was driven by decreased revenues related to retail domain name registrations of $0.3$0.5 million and decreased Realnames and surname portfolio sales of $0.2 million. These decreases were partially offset by a small increase in Exact Hosting revenues of less than $0.1 million.  The Company expects all Realnames surname portfolio related sales to materially decline in Fiscal 2021 and thereafter.

 

During the ninesix months ended SeptemberJune 30, 2021,2022, retail domain services net revenue decreased by $0.8$0.5 million or 3% to $26.8$17.5 million compared to the ninesix months ended SeptemberJune 30, 2020.2021. This was driven by decreased revenues related to Realnames email serviceretail domain name registrations of $0.9 million and related surnamepartially offset by a one-time outsized domain name portfolio sales of $0.6$0.2 million as well asand a small decreaseincrease in retail domain registrationsExact Hosting revenues of less than $0.2 million.  T

he Company expects all Realnames surname portfolio related sales to materially decline in Fiscal 2021Corporate - Mobile Services and thereafter.Eliminations

 

Net revenues from Mobile Services and Eliminations for the three months ended June 30, 2022 decreased by $1.7 million or 38% to $2.8 million as compared to the three months ended June 30, 2021. This decrease was driven by decreased transitional services of $1.5 million, notably from a decreased level of customer support and marketing services provided to DISH in connection with the legacy Ting Mobile customer base. The Company expects transitional services revenues to continue to decrease through the remainder of Fiscal 2022 and thereafter as services are established directly by DISH. Additionally, there was a small decrease in revenues of less than $0.1 million from the mobile telephony services and device revenues associated with the small group of customers retained by the Company as part of the DISH Purchase Agreement. The revenue decrease was driven by a larger portion of the retained customer base and all new customers being billed on the unlimited usage rate plans introduced in late Fiscal 2020, resulting in a decrease in revenues as compared to legacy tiered usage rate plans. These decreases were partially offset by increased corporate eliminations as a result of the revenues associated with ISOS platform billing between Wavelo and Ting Internet, which began in Fiscal 2022.  

Net revenues from Mobile Services and Eliminations for the six months ended June 30, 2022 decreased by $2.8 million or 33% to $5.7 million as compared to the six months ended June 30, 2021. This decrease was driven by decreased transitional services of $2.7 million, notably from a decreased level of customer support and marketing services provided to DISH in connection with the legacy Ting Mobile customer base. The Company expects transitional services revenues to continue to decrease through the remainder of Fiscal 2022 and thereafter as services are established directly by DISH. This decrease was partially offset by an increase in revenues of $0.3 million associated with the mobile telephony services and device revenues associated with the small group of customers retained by the Company as part of the DISH Purchase Agreement. Revenues increased as a result of the organic growth we experienced through Fiscal 2021, brought about by new unlimited usage rate plans introduced in late Fiscal 2020. Additionally, corporate eliminations increased as a result of the revenues associated with ISOS platform billing between Wavelo and Ting Internet, which began in Fiscal 2022.  

COST OF REVENUES

 

Fiber Internet Services

Cost of revenues primarily includes the costs for provisioning high speed Internet access, which is comprised of network access fees paid to third-parties to use their network, leased circuit costs to directly support enterprise customers, the personnel and related expenses (net of capitalization) related to the physical planning, design, construction and build out of the physical Fiber network and as well as personnel and related expenses (net of capitalization) related to the installation, repair, maintenance and overall field service delivery of the Fiber business. Hardware costs include the cost of equipment sold to end customers, including routers, ONTs, and IPTV products, and any inventory adjustments on this inventory. Other costs include field vehicle expenses, and small sundry equipment and supplies consumed in building the Fiber network and fees paid to third-party service providers primarily for printing services in connection with billing services to ISPs.network.

 

3234

 

MobilePlatform Services

 

Retail Mobile Services

Cost of revenues for Retail Mobile Services includes the costs of provisioning mobile services, which is primarily our customers' voice, messaging, data usage provided by our Network Operator, and the costs of providing mobile phone hardware, which is the cost of mobile phone devices and SIM cards sold to our customers, order fulfillment related expenses, and inventory write-downs.

Mobile Platform Services

 

Cost of revenues, if any, to provide the MSE PlatformMONOS, ISOS and Platypus Billing software services including network access, provisioning and billing services for MVNOs.CSPs. This includes the amortization of any capitalized contract fulfillment costs over the period consistent with the pattern of transferring network access, provisioning and billing services to which the cost relates. Additionally, this includes any fees paid to third-party service providers primarily for printing services in connection with the Platypus Billing system.

 

Other Professional Services

 

Cost of revenues to provide professionalstandalone technology services including transitional services,development work to our MVNOCSP customers to help support their businesses. This includes any personnel and contractor fees for any client service resources retained by the Company. Only a subset of the Company's employee base provides professional services to our MVNO customers. This cost reflects that group of resources.

 

Domain Services

 

Wholesale - Domain Services

 

Cost of revenues for domain registrations represents the amortization of registry and accreditation fees on a basis consistent with the recognition of revenues from our customers, namely rateably over the term of provision of the service. Registry fees, the primary component of cost of revenues, are paid in full when the domain is registered, and are initially recorded as prepaid domain registry fees. This accounting treatment reasonably approximates a recognition pattern that corresponds with the provision of the services during the period. Market development funds that do not represent a payment for distinct goods or services provided by the Company, and thus do not meet the criteria for revenue recognition under ASU 2014-09, are reflected as cost of goods sold and are recognized as earned.

 

Wholesale - Value-Added Services

 

Costs of revenues for value-added services include licensing and royalty costs related to the provisioning of certain components of related to hosted email and fees paid to third-party hosting services. Fees payable for trust certificates are amortized on a basis consistent with the provision of service, generally one year, while email hosting fees and monthly printing fees are included in cost of revenues in the month they are incurred.

 

Retail

 

Costs of revenues for our provision and management of Internet services through our retail sites, Hover.com and the eNom branded sites, include the amortization of registry fees on a basis consistent with the recognition of revenues from our customers, namely rateably over the term of provision of the service. Registry fees, the primary component of cost of revenues, are paid in full when the domain is registered, and are recorded as prepaid domain registry fees and are expensed rateably over the renewal term. Costs of revenues for our surname portfolio represent the amortization of registry fees for domains added to our portfolio over the renewal period, which is generally one year, the value attributed under intangible assets to any domain name sold and any impairment charges that may arise from our assessment of our domain name intangible assets. 

 

Corporate - Mobile Services and Eliminations

Cost of revenues for Retail Mobile Services includes the costs of provisioning mobile services, which is primarily our customers' voice, messaging, data usage provided by our MNO partner, and the costs of providing mobile phone hardware, which is the cost of mobile phone devices and SIM cards sold to our customers, order fulfillment related expenses, and inventory write-downs. Included in the costs of provisioning mobile services is any penalties associated with the minimum commitments with our MNO partner. 

These Mobile Services costs also include the personnel and related costs of transitional services provided to DISH. These are billed monthly at set and established rates for services provided in period and include the provision of sales, marketing, customer support, order fulfillment, and data analytics related to the legacy customer base sold to DISH. The Company recognizes costs as the Company satisfies its obligations to provide professional services. The Company expects transitional services costs to continue to decrease through the remainder of Fiscal 2022 and thereafter as services are established directly by DISH.

Network expenses

 

Network expenses include personnel and related expenses related to the core technologies, site reliability engineering and network operations, IT infrastructure and supply chain teams that support our various business segments. It also includes network depreciation and amortization, communication and productivity tool costs, and equipment maintenance costs. Communication and productivity tool costs includes collaboration, customer support, bandwidth, co-location and provisioning costs we incur to support the supply of all our services.

 

3335

 

The following table presents our cost of revenues, by revenue source:

 

 

Three Months Ended September 30,

  

Nine Months Ended September 30,

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 
  

Fiber Internet Services:

          

Fiber Internet Services

 $3,653  $1,682  $9,314  $5,063  $4,417  $3,006  $8,455  $5,614 
  

Mobile Services:

 

Retail mobile services

 1,701  3,440  4,242  21,957 

Mobile platform services

 120  -  271  - 

Other professional services

  1,813   1,267   5,219   1,267 

Total Mobile

  3,634   4,707   9,732   23,224 

Platform Services:

 

Platform Services

 202  113  387  198 

Other Professional Services

  856   -   1,632   - 

Total Platform Services

  1,058   113   2,019   198 
  

Domain Services:

  

Wholesale

  

Domain Services

 37,109  36,812  110,593  109,635  36,938  37,707  73,335  73,483 

Value Added Services

  688   689   1,867   2,178   643   583   1,299   1,180 

Total Wholesale

  37,797   37,501   112,460   111,813   37,581   38,290   74,634   74,663 
  

Retail

  4,456   4,440   13,354   13,208   3,519   4,497   8,278   8,898 

Total Domain Services

 42,253  41,941  125,814  125,021   41,100   42,787   82,912   83,561 
  

Corporate:

         

Mobile services and eliminations

  2,725   3,227   5,335   5,947 
 

Network Expenses:

  

Network, other costs

 3,445  2,612  10,295  7,513  4,764  3,612  8,944  6,850 

Network, depreciation and amortization costs

 4,643  3,315  12,688  9,902 

Network, impairment

  241   113   302   1,638 

Total Network Expenses

  8,329   6,040   23,285   19,053 

Network, depreciation of property and equipment

 6,589  4,084  12,484  7,722 

Network, amortization of intangible assets

 378  24  756  323 

Network, impairment of property and equipment

  -   1   27   61 
           11,731   7,721   22,211   14,956 
 $57,869  $54,370  $168,145  $172,361          
 $61,031  $56,854  $120,932  $110,276 

Increase over prior period

 $4,177     $10,656    

Increase - percentage

 7%    10%   

 

The following table presents our cost of revenues, as a percentage of total cost of revenues for the periods presented:

 

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 
  

Fiber Internet Services:

                  

Fiber Internet Services

  6%  3%  6%  3%  7%  5%  7%  5%
  
  

Mobile Services:

 

Retail mobile services

 3% 6% 3% 13%

Mobile platform services

 0% 0% 0% 0%

Other professional services

  3%  2%  3%  1%

Total Mobile

  6%  8%  6%  14%

Platform Services:

 

Platform Services

 0% 0% 0% 0%

Other Professional Services

 1% 0% 1% 0%

Total Platform Services

 1% 0% 1% 0%
  

Domain Services:

  

Wholesale

  

Domain Services

 65% 69% 65% 64% 61% 67% 62% 68%

Value Added Services

  1%  1%  1%  1% 1% 1% 1% 1%

Total Wholesale

 66% 70% 66% 65% 62% 68% 63% 69%
  

Retail

  8%  8%  8%  7% 6% 8% 7% 8%

Total Domain Services

  74%  78%  74%  72% 68% 76% 70% 77%
  

Corporate:

 

Mobile services and eliminations

 4% 6% 4% 5%
 

Network Expenses:

  

Network, other costs

 6% 5% 6% 4% 8% 6% 7% 6%

Network, depreciation and amortization costs

 8% 6% 8% 6%

Network, impairment

  0%  0%  0%  1%

Network, depreciation of property and equipment

 11% 7% 10% 7%

Network, amortization of intangible assets

 1% 0% 1% 0%

Network, impairment of property and equipment

 0% 0% 0% 0%
  14%  11%  14%  11%  20%  13%  18%  13%
          
 100% 100% 100% 100%  100%  100%  100%  100%

 

3436

 

Total cost of revenues for the three months ended SeptemberJune 30, 2021,2022, increased by $3.5$4.1 million, or 6%7%, to $57.9$61.0 million from $54.4$56.9 million in the three months ended SeptemberJune 30, 2020.2021. The three-month increase in cost of revenues was primarily driven by $2.3a $4.0 million of additional costsincrease in Network Expenses. The increase from Network Expenses which increased asis a result of the expansion of the Company’s increased network infrastructure costs associated with the continuing expansion of the Ting FiberInternet network footprint, the ramp up of Wavelo's MONOS and an increase inISOS platforms, as well as increased communication and productivity tool costs across our service lines. In addition to thisoperating segments. Another contributing factor was a $1.4 million increase in Network Expenses, total cost of revenues increased by an additional $2.0 million attributable to ourfrom the Fiber Internet Services segment. As discussed above in the Net Revenues section, our Fiber Internet Services segment has continued to add both serviceable addresses and active subscriptions relative to the three months ended SeptemberJune 30, 2020. These increases were furthered2021. Additionally, we experienced a $0.9 million increase from Platform Services, driven by a small increasethe completion of $0.3 million of additional costs attributable to our Domain Services segment. This increase is a result of recognition of registration costs from previously deferred billed costs related toselect standalone technology services development work for DISH in the strong performance and additions to domains under management as a result of the COVID-19 pandemic.current period. These increases were partially offset by a $1.7 million decrease related to Domain Services and a $0.5 million decrease related to Mobile Services and eliminations. The decrease in cost ofcosts for Domain Services is aligned with the reduced net revenues of $1.1 million from ourdiscussed above in the Net Revenues section and reduction in domains under management in the current period. The decrease related to Mobile Services Segment. As discussed previously, our Mobile Services segment was impactedand eliminations is also driven by bothdecreased transitional services costs from the saleprovision of the majority of the customer base of Ting Mobileless transitional services to DISH Wireless and the shutdown of Roam Mobility brands in late Fiscal 2020. When compared to the three months ended September 30, 2020, the Mobile Services segment in the current period, looks different as a result ofpartially offset by increased penalties associated with the minimum commitments with our shift from MVNO to MSE. Both these factors contribute to the three months ended September 30, 2021 having significantly lower costs.MNO partner. 

 

Total cost of revenues for the ninesix months ended SeptemberJune 30, 2021, decreased2022, increased by $4.3$10.6 million, or 2%10%, to $168.1$120.9 million from $172.4$110.3 million in the ninesix months ended SeptemberJune 30, 2020.2021. The nine-month decreasesix-month increase in cost of revenues was primarily driven by $13.5a $7.3 million of reduced costs attributable to our Mobile Services segment. As discussed aboveincrease in the Net Revenue section, our Mobile Services segment was impacted by both the sale of the majority of the customer base of Ting Mobile to DISH Wireless and the shutdown of Roam Mobility brands in late Fiscal 2020. When compared to the nine months ended September 30, 2020, the Mobile Services segment in the current period looks different as a result of our shift from MVNO to MSE. Both these factors contribute to the nine months ended September 30, 2021 having significantly lower costs. This decrease in overall cost of revenues is partially offset by increases from Fiber Internet Services costs, Network Expenses costs as well as increases in Domain Services costs of $4.3 million, $4.2 million, and $0.8 million respectively. This increase from Fiber Internet Services is related to the continued expansion of both serviceable addresses and active subscriptions, which is aligned with the discussion above in the Net Revenue section for the segment.Expenses. The increase from Network Expenses is a result of the expansion of the Company’s increased network infrastructure associated with the continuing expansion of the Ting FiberInternet network footprint, the ramp up of Wavelo's MONOS and an increase inISOS platforms, as well as increased communication and productivity tool costs across our service lines. Domainoperating segments. Another contributing factor was a $2.8 million increase from the Fiber Internet Services costssegment. As discussed above in the Net Revenues section, our Fiber Internet Services segment has continued to add both serviceable addresses and active subscriptions relative to the six months ended June 30, 2021. Additionally, we experienced a $1.8 million increase from Platform Services, driven by the completion of revenues increased asselect standalone technology services development work for DISH in the current period. These increases were partially offset by a result of recognition of registration costs from previously deferred billed costs$0.6 million decrease related to Domain Services and a $0.6 million decrease related to Mobile Services and eliminations. The decrease in costs for Domain Services is aligned with the strong performancereduced net revenues discussed above in the Net Revenues section and additions toreduction in domains under management as a resultin the current period. The decrease related to Mobile Services and eliminations is also driven by decreased transitional services costs from the provision of less transitional services to DISH in the COVID-19 pandemic.current period, partially offset by increased penalties associated with the minimum commitments with our MNO partner. 

 

Deferred costs of fulfillment as of SeptemberJune 30, 20212022 increased by $2.1$1.1 million, or 2%1%, to $113.2$113.8 million from $111.1$112.7 million at December 31, 2020.2021. This increase was primarily driven by MobileDomain Services, accounting for $2.3$2.8 million of the increase which is due to the increase in current period deferred costs incurred in connection withfor domain name registrations and service renewals which typically occur at the fulfillmentbeginning of our MSE agreement and other professional services with DISH.a Fiscal Year. This increase was partially offset by a decrease infrom Platform Services of $1.7 million. The deferred costs of fulfillment associated with Platform Services is specifically related to domain name registration and service renewalsthe completion of $0.2 million, decreasing as registration costs are recognized from previously deferred billed costs from registrations fromOther Professional Services discussed above for standalone technology services development work with DISH. As these professional services were completed in the COVID-19 pandemic. Relative to COVID-19 pandemic levels, we have since seen slowing growth in additions and renewals to domains under management so far in Fiscal 2022, which has appropriately translated to lesscurrent period, the deferred costs to fulfill those services were amortized into costs of fulfillment for our Domain Services segment.revenues. 

 

Fiber Internet Services

 

During the three months ended SeptemberJune 30, 2021,2022, costs related to provisioning high speed Internet access and billing solutions increased $2.0$1.4 million or 118%47%, to $3.7$4.4 million as compared to $1.7$3.0 million during three months ended SeptemberJune 30, 2020.2021. The increase in costs were primarily driven by increased direct costs, bandwidth and colocation costs related to the continued expansion of the Ting Fiber network. Although directionally aligned with the experienced growthIncluded in revenue over the samethis current period the outpaced increase in costis $0.6 million of costs of revenues for Fiber Internet services is a resultattributed to the prior period acquisition of Simply Bits, which closed in the necessary upfront investment and expenditure needed to build out the network in advancefourth quarter of anticipated revenue growth in any particular location.Fiscal 2021. 

 

During the ninesix months ended SeptemberJune 30, 2021,2022, costs related to provisioning high speed Internet access and billing solutions increased $4.2$2.9 million or 82%52%, to $9.3$8.5 million as compared to $5.1$5.6 million during ninesix months ended SeptemberJune 30, 2020.2021. The increase in costs were primarily driven by increased direct costs, and, bandwidth and colocation costs related to the continued expansion of the Ting Fiber network. Although directionally aligned with the experienced growthIncluded in revenue over the samethis current period the outpaced increase in costis $1.1 million of costs of revenues for Fiber Internet services is a resultattributed to the prior period acquisition of Simply Bits, which closed in the necessary upfront investment and expenditure needed to build out the network in advancefourth quarter of anticipated revenue growth in any particular location.Fiscal 2021. 

 

MobilePlatform Services

 

Retail Mobile Services

Cost of revenues from Retail Mobile Services for the three months ended September 30, 2021 decreased by $1.7 million or 51%, to $1.7 million from $3.4 million in the three months ended September 30, 2020. Consistent with the above discussion around net revenues, this decrease is a result of the significant changes to our Mobile Services segment that occurred during Fiscal 2020 as we transitioned from MVNO to MSE. Ting Mobile accounts for $1.7 million of this decrease (of which $0.8 million is reduced device costs and $0.9 million relates to reduced service costs), followed by Roam Mobility at less than $0.1 million of the total decrease. The cost of revenues incurred from Retail Mobile Services for three months ended September 30, 2021 is only reflective of the mobile telephony services and device costs associated with the small group of customers retained by the Company from the sale of the historically larger Ting Mobile customer base to DISH. 

Cost of revenues from Retail Mobile Services for the nine months ended September 30, 2021 decreased by $17.7 million or 81%, to $4.2 million from $22.0 million in the nine months ended September 30, 2020. Consistent with the above discussion around net revenues, this decrease is a result of the significant changes to our Mobile Services segment that occurred during Fiscal 2020 as we transitioned from MVNO to MSE. Ting Mobile accounts for $16.9 million of this decrease (of which $5.0 million is reduced device costs and $11.9 million relates to reduced service costs), followed by Roam Mobility at less than $0.8 million of the total decrease. The cost of revenues incurred from Retail Mobile Services for nine months ended September 30, 2021 is only reflective of the mobile telephony services and device costs associated with the small group of customers retained by the Company from the sale of the historically larger Ting Mobile customer base to DISH. The decline also included reduced minimum commitment charges which decreased by $0.3 million as compared to the nine months ended September 30, 2020.  

Mobile Platform Services

 

Cost of revenues from Mobile Platform Services for the three months ended SeptemberJune 30, 20212022 increased $0.1 million or 79%, to $0.1$0.2 million as compared to nil$0.1 million for the three months ended SeptemberJune 30, 2020. Cost of revenues from Mobile Platform Services for the nine months ended September 30, 2021 increased to $0.3 million as compared to nil for the nine months ended September 30, 2020. These increases are both a result of the new MSE business created as a result of the DISH Purchase Agreement in the prior year. Only two months of comparable cost of revenues existed for the three and nine months ended September 30, 2020Tucows' MSE platform provides network access, provisioning and billing services for MVNOs, of which DISH is currently our sole customer.2021. Costs incurred representare driven by the amortization of previously capitalized costs incurred to fulfill the DISH MSE agreementMaster Services Agreement ("MSA") over the term of the agreement. The continued incurrence of additional costs to fulfill the contract have resulted in increased amortization in the current period relative to the fixed term of the agreement. 

Cost of revenues from Platform Services for the six months ended June 30, 2022 increased $0.2 million or 95%, to $0.4 million as compared to $0.2 million for the six months ended June 30, 2021. Costs incurred are driven by the amortization of previously capitalized costs incurred to fulfill the DISH MSA over the term of the agreement. The continued incurrence of additional costs to fulfill the contract have resulted in increased amortization in the current period relative to the fixed term of the agreement. 

 

3537

 

Other Professional Services

 

Cost of revenues from Other Professional Services for the three months ended SeptemberJune 30, 20212022 increased $0.9 million or 100%, to $1.8$0.9 million as compared to nil for the three months ended SeptemberJune 30, 2020. 2021. Costs incurred represent the personnel and related expenses of employees and contractors providing professional services to DISH. The increase in Other Professional Services costs relative to the prior period was a result of the completion of select standalone technology services development work for DISH in the current period. No comparable costs were incurred in the prior period. 

Cost of revenues from Other Professional Services for the ninesix months ended SeptemberJune 30, 20212022 increased $1.6 million or 100%, to $5.2$1.6 million as compared to nil for the ninesix months ended SeptemberJune 30, 2020. These increases are both a result of the new MSE business created as a result of the DISH Purchase Agreement in the prior year. Only two months of comparable cost of revenues existed for the three and nine months ended September 30, 2020Tucows' professional services include standalone technology services development and other transitional services including sales, marketing, customer support, order fulfillment, and data analytics for MVNOs, of which DISH is currently our sole customer.2021. Costs incurred represent the personnel and related expenses of employees and contractors providing professional services to DISH.The increase in Other Professional Services costs relative to the prior period was a result of the completion of select standalone technology services development work for DISH in the current period. No comparable costs were incurred in the prior period. 

 

Domain Services

 

Wholesale - Domain Services

 

Costs for Wholesale domain services for the three months ended SeptemberJune 30, 2021 increased2022 decreased by $0.3$0.8 million or 2%, to $37.1$36.9 million, whenas compared to $37.7 million for the three months ended SeptemberJune 30, 2020. Consistent2021. The decrease is aligned with the discussion above discussion around net revenues, this increase in coststhe Net Revenue section associated with the continued normalization of domain name registrations, slowed renewal rates and reduction in domains under management in the current period.

Costs for Wholesale domain services for the six months ended June 30, 2022 decreased by $0.2 million or 0.3%, to $73.3 million, as compared to $73.5 million for the six months ended June 30, 2021. The decrease is aligned towith the discussion above in the Net Revenue section associated with the continued normalization of domain name registrations, slowed renewal rates and reduction in domains under management in the current period. The decrease is partially offset by the prior period including significant registry rebates earned from the strong performance and additions to domains under management as a result of the COVID-19 pandemic; as registration costs are recognizedpandemic during Fiscal 2020. No comparable rebates were earned from previously deferred billed costs. 

Costs for Wholesale domain services forregistries in the nine months ended September 30, 2021 increased by $1.0 million to $110.6 million, when compared to the nine months ended September 30, 2020. Consistent with the above discussion around net revenues, this increase in costs is aligned to the strong performance and additions to domains under management as a result of the COVID-19 pandemic; as registration costs are recognized from previously deferred billed costs. The Company experienced increases in wholesale domain registration costs of $2.0 million from OpenSRS, EPAG and Ascio brands, offset by decreases of $1.0 million from the eNom brand which has seen a decline in registrations over thecurrent period.

 

Wholesale - Value-Added Services

 

Costs for wholesale value-added services for the three months ended SeptemberJune 30, 20212022 remained flat at $0.7$0.6 million, whenas compared to the three months ended SeptemberJune 30, 2020. This was driven by decreases in Digital Certificates and Other revenues of $0.1 million during the three months ended September 30, 2020, offset by a small increase in Expiry stream costs. 2021.

 

Costs for wholesale value-added services for the ninesix months ended SeptemberJune 30, 2021 decreased2022 increased by $0.3$0.1 million or 8%, to $1.9$1.3 million, whenas compared to $1.2 million for the ninesix months ended SeptemberJune 30, 2020.2021. This was driven by decreasesincreases in Digital Certificates Email and Other servicesexpiry stream costs of $0.3$0.2 million during the ninesix months ended SeptemberJune 30, 2020.2021, offset by a small decrease in email services costs of less than $0.1 million. 

 

Retail

 

Costs for retail domain services for the three months ended SeptemberJune 30, 2021 increased2022 decreased by less than $0.1$1.0 million or 22%, to $3.5 million, as compared to $4.5 million when compared tofor the three months ended SeptemberJune 30, 2020.2021. This was driven by increaseddecreased costs related to retail domain name registrations of $0.9 million from lower retail registrations and furthered by a small decrease in Exact Hosting.Hosting cost of revenues of less than $0.1 million.  

 

Costs for retail domain services for the ninesix months ended SeptemberJune 30, 2021 increased2022 decreased by $0.2$0.6 million or 7%, to $13.4$8.3 million, whenas compared to $8.9 million for the ninesix months ended SeptemberJune 30, 2020.2021. This was driven by increaseddecreased costs related to retail domain name registrations of $0.6 million from lower retail registrations and furthered by a small decrease in Exact Hosting.Hosting cost of revenues of less than $0.1 million.  

38

 

Corporate - Mobile Services and Eliminations

Cost of revenues from Mobile Services and Eliminations for the three months ended June 30, 2022 decreased by $0.5 million or 16%, to $2.7 million from $3.2 million in the three months ended June 30, 2021. Consistent with the above discussion around net revenues, this was a driven by decreased transitional services costs of $1.3 million, notably from a decreased level of customer support and marketing services provided to DISH in connection with the legacy Ting Mobile customer base. The Company expects transitional services costs of revenues to continue to decrease through the remainder of Fiscal 2022 and thereafter as services are established directly by DISH. This decrease was partially offset by an increase in costs of revenues of $0.8 million associated with the mobile telephony services and device costs associated with the small group of customers retained by the Company as part of the DISH Purchase Agreement. Costs of revenues increased as a result of the organic growth of the customer base we experienced through Fiscal 2021, brought about by new unlimited usage rate plans introduced in late Fiscal 2020 as well as the accrual of $0.4 million of penalties in connection with failing to meet the minimum commitments with the MNO partner. The Company expects to continue to incur penalties through Fiscal 2022 and thereafter until the contract is complete.

Cost of revenues from Mobile Services and Eliminations for the six months ended June 30, 2022 decreased by $0.6 million or 10%, to $5.3 million from $5.9 million in the six months ended June 30, 2021. Consistent with the above discussion around net revenues, this was a driven by decreased transitional services costs of $2.4 million, notably from a decreased level of customer support and marketing services provided to DISH in connection with the legacy Ting Mobile customer base. The Company expects transitional services costs of revenues to continue to decrease through the remainder of Fiscal 2022 and thereafter as services are established directly by DISH. This decrease was partially offset by an increase in costs of revenues of $1.8 million associated with the mobile telephony services and device costs associated with the small group of customers retained by the Company as part of the DISH Purchase Agreement. Costs of revenues increased as a result of the organic growth of the customer base we experienced through Fiscal 2021, brought about by new unlimited usage rate plans introduced in late Fiscal 2020 as well as the accrual of $0.7 million of penalties in connection with failing to meet the minimum commitments with the MNO partner. The Company expects to continue to incur penalties through Fiscal 2022 and thereafter until the contract is complete. 

Network Expenses

Network costs for the three months ended SeptemberJune 30, 20212022 increased by $2.3$4.0 million or 52%, to $8.3$11.7 million, whenas compared to $7.7 million for the three months ended SeptemberJune 30, 2020.2021. The three-month increase was driven by increased depreciation of $1.6$2.5 million as a result ofdriven by the Company's increased network infrastructure associated with the continuing expansion of the Ting FiberInternet footprint and depreciation of Wavelo's new MONOS platform. This increase from depreciation was followed by increased network costs of $0.8$1.1 million from increased personnel and contracted service costs focused on Fiber Internet Services and MobilePlatform Services segments, as well as a small increase in impairment of property plant and equipment of $0.1 million. These increases were partially offset by a decrease from amortization charges of $0.3 million driven by the full amortization of intangible assets of $0.4 million attributed to the Ascio Technology intangible asset acquiredprior period acquisition of Simply Bits, which closed in 2019.the fourth quarter of Fiscal 2021. 

 

Network costs for the ninesix months ended SeptemberJune 30, 20212022 increased by $4.2$7.2 million or 48%, to $23.3$22.2 million, whenas compared to $15.0 million for the ninesix months ended SeptemberJune 30, 2020.2021. The nine-monthsix-month increase was driven by increased depreciation of $3.5$4.8 million as a result ofdriven by the Company's increased network infrastructure associated with the continuing expansion of the Ting FiberInternet footprint and depreciation of Wavelo's new MONOS platform. This increase from depreciation was followed by increased network costs of $2.8$2.1 million from increased personnel and contracted service costs focused on Fiber Internet Services and MobilePlatform Services segments. These increases were partially offset bysegments, as well asdecrease from impairment charges of $1.3 million, where the nine months ended September 30, 2020 included a significant charge for Ting TV, a product under development for Ting Fiber that was discontinued. This was followed by a decreasesmall increase in amortization charges of $0.6intangible assets of $0.4 million driven by the prior period acquisition of Simply Bits, partially offset by the full amortization of the Ascio Technology intangible asset acquired in 2019.the six months ended June 30, 2021.  

36

 

SALES AND MARKETING

 

Sales and marketing expenses consist primarily of personnel costs. These costs include commissions and related expenses of our sales, product management, public relations, call center, support and marketing personnel. Other sales and marketing expenses include customer acquisition costs, advertising and other promotional costs.

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

Sales and marketing

 $9,892  $8,318  $27,579  $26,521  $13,503  $9,376  $25,490  $17,687 

Increase over prior period

 $1,574     $1,058     $4,127     $7,803    

Increase - percentage

 19

%

    4

%

    44

%

    44

%

   

Percentage of net revenues

 13

%

 11

%

 12

%

 11

%

 16

%

 12

%

 16

%

 12

%

 

Sales and marketing expenses for the three months ended SeptemberJune 30, 20212022 increased by $1.6$4.1 million, or 19%43%, to $9.9$13.5 million as compared to the three months ended SeptemberJune 30, 2020.2021. This three-month increase primarily related to increasedthe investment in hiring additional personnel for both Ting Internet and Wavelo's sales, product, marketing, customer support and success teams to drive growth in our Fiber Internet Services segment and to support the launch and go to market strategy of our Platform Services segment. The current period also includes the teams acquired as part of the Simply Bits acquisition. Outside of additional hiring, personnel costs were significantly impacted by wage inflation across our three segments, with issued increases in excess of 5% to align with economic conditions and market rates. In addition to personnel related costs, both marketing related costs and facility costs increased to drive active subscription growth given the increase in serviceable addresses available to our Fiber Internet Services segment. In additionsegment and to the increased spending on marketing related costs, both personnel and facility costs forsupport our Ting Fiber teams increased driven by the expansion of our Ting Fiber internet footprint andgrowing workforce in select Ting towns across the U.S.United States.

 

Sales and marketing expenses for the ninesix months ended SeptemberJune 30, 20212022 increased by $1.1$7.8 million, or 4%44%, to $27.6$25.5 million as compared to the ninesix months ended SeptemberJune 30, 2020.2021. This nine-monthsix-month increase primarily related to increased salariesthe investment in hiring additional personnel for both Ting Internet and benefits driven by an expanding workforceWavelo's sales, product, marketing, customer support and wage inflation focused onsuccess teams to drive growth in our Fiber Internet Services segment and to support the launch and go to market strategy of our Platform Services segment. The current period also includes the teams acquired as well as an increasepart of the Simply Bits acquisition. Outside of additional hiring, personnel costs were significantly impacted by wage inflation across our three segments, with issued increases in costs relatedexcess of 5% to stock-based compensation expenses to attractalign with economic conditions and retain labor.market rates. In addition to personnel related expenses,costs, both marketing related costs and facility costs increased driven byto drive active subscription growth given the expansion ofincrease in serviceable addresses available to our Ting Fiber internet footprintInternet Services segment and to support our growing workforce in select Ting towns across the U.S.United States.

39

 

TECHNICAL OPERATIONS AND DEVELOPMENT

 

Technical operations and development expenses consist primarily of personnel costs and related expenses required to support the development of new or enhanced service offerings and the maintenance and upgrading of existing infrastructure. This includes expenses incurred in the research, design and development of technology that we use to register domain names, network access services,Platform Services, Fiber Internet Services, email, retail, domain portfolio and other Internet services, as well as to distribute our digital content services. All technical operations and development costs are expensed as incurred.

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

Technical operations and development

 $3,742  $3,162  $10,044  $8,980  $3,465  $3,170  $7,230  $6,302 

Increase over prior period

 $580     $1,064     $295     $928    

Increase - percentage

 18

%

    12

%

    9

%

    15

%

   

Percentage of net revenues

 5

%

 4

%

 5

%

 4

%

 4

%

 4

%

 4

%

 4

%

 

Technical operations and development expenses for the three months ended SeptemberJune 30, 20212022 increased by $0.6$0.3 million, or 18%9%, to $3.7$3.5 million when compared to the three months ended SeptemberJune 30, 2020.2021. The increase in costs relates primarily to increased spending on both personnel costs and external contractors to provide development resources to assist our internal shared services and engineering teams with development aspects of the MSE platform. MONOS and ISOS platforms. Personnel costs were also significantly impacted by wage inflation across our three segments, with issued increases in excess of 5% to align with economic conditions and market rates.

 

Technical operations and development expenses for the ninesix months ended SeptemberJune 30, 20212022 increased by $1.1$0.9 million, or 12%15%, to $10.0$7.2 million when compared to the ninesix months ended SeptemberJune 30, 2020.2021. The increase in costs relates primarily to increased spending on both personnel costs and external contractors to provide development resources to assist our internal shared services and engineering teams with development aspects of the MSE platform. In addition to increased spending on external contractors, a slight increase in salariesMONOS and benefits drivenISOS platforms. Personnel costs were also significantly impacted by an expanding workforce and wage inflation focused onacross our shared servicesthree segments, with issued increases in excess of 5% to align with economic conditions and engineering teams contributed to the overall increase in costs for the period along with stock-based compensation expenses to attract and retain labor.market rates.

 

GENERAL AND ADMINISTRATIVE

 

General and administrative expenses consist primarily of compensation and related costs for managerial and administrative personnel, fees for professional services, public listing expenses, rent, foreign exchange and other general corporate expenses.

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

General and administrative

 $5,069  $4,868  $15,232  $15,074  $6,814  $5,210  $14,110  $10,163 

Increase over prior period

 $201     $158     $1,604     $3,947    

Increase - percentage

 4

%

    1

%

    31

%

    39

%

   

Percentage of net revenues

 7

%

 7

%

 7

%

 6

%

 8

%

 7

%

 9

%

 7

%

 

General and administrative expenses for the three months ended SeptemberJune 30, 20212022 increased by $0.2$1.6 million, or 4%31% to $5.1$6.8 million as compared to the three months ended SeptemberJune 30, 2020.2021.  The increase was primarily driven by an increase in personnel costs driven by the growth of teams acquired as part of the Simply Bits acquisition and continued investment in hiring for administrative teams to better support our segments as part of our new corporate reorganization. Outside of additional hiring, personnel costs were significantly impacted by wage inflation across our three segments, with issued increases in personnelexcess of 5% to align with economic conditions and related expenses as well asmarket rates. Another driver of the increase was the higher stock-based compensation expenses in order to attract, retain and scale core administrative teams including Human Resources and Finance to meet projected Company growth. These increases were partially offsetSmaller contributors to the increase include other miscellaneous expenses such as business taxes, bank charges and facility costs driven by reduced Mobileour Fiber Internet Services credit card feessegment and bad debt charges as a resultthe continuing expansion of the DISH Purchase Agreement that closed in the prior year, as well as a decrease in facility related costs.Ting Internet footprint. 

 

General and administrative expenses for the ninesix months ended SeptemberJune 30, 20212022 increased by $0.1$3.9 million, or 1%39% to $15.2$14.1 million as compared to the ninesix months ended SeptemberJune 30, 2020.2021.  The increase was primarily driven by an increase in personnel costs driven by the growth of teams acquired as part of the Simply Bits acquisition and continued investment in hiring for administrative teams to better support our segments as part of our new corporate reorganization. Outside of additional hiring, personnel costs were significantly impacted by wage inflation across our three segments, with issued increases in personnelexcess of 5% to align with economic conditions and related expenses as well asmarket rates. Another driver of the increase was the higher stock-based compensation expenses in order to attract, retain and scale core administrative teams including Human Resources and Finance to meet projected Company growth. These increases were partially offsetSmaller contributors to the increase include other miscellaneous expenses such as business taxes, bank charges and facility costs driven by reduced Mobileour Fiber Internet Services credit card feessegment and bad debt charges asthe continuing expansion of the Ting Internet footprint. 

DEPRECIATION OF PROPERTY AND EQUIPMENT

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
  

2022

  

2021

  

2022

  

2021

 

Depreciation of property and equipment

 $146  $127  $294  $248 

Increase over prior period

 $19      $46     

Increase - percentage

  15

%

      19

%

    

Percentage of net revenues

  0

%

  0

%

  0

%

  0

%

Depreciation costs remained flat for the three months ended June 30, 2022 at $0.1 million when compared to the three months ended June 30, 2021.

Depreciation costs increased less than $0.1 million for the six months ended June 30, 2022, to $0.3 million when compared to the six months ended June 30, 2021. This increase was a result of the DISH Purchase Agreement that closedincreased fixed assets in the prior year, as well as a decrease in facility related costs.period.

 

3740

 

DEPRECIATION OF PROPERTY AND EQUIPMENT

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

 
  

2021

  

2020

  

2021

  

2020

 

Depreciation of property and equipment

 $136  $125  $384  $363 

Increase over prior period

 $11      $21     

Increase - percentage

  9

%

      6

%

    

Percentage of net revenues

  0

%

  0

%

  0

%

  0

%

Depreciation costs remained flat for the three months ended September 30, 2021 at $0.1 million when compared to the three months ended September 30, 2020.

Depreciation costs remained flat for the nine months ended September 30, 2021 at $0.4 million when compared to the nine months ended September 30, 2020.

AMORTIZATION OF INTANGIBLE ASSETS

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

Amortization of intangible assets

 $2,267  $2,315  $6,909  $7,766  $2,465  $2,322  $4,930  $4,642 

Decrease over prior period

 $(48)    $(857)   

Decrease - percentage

 (2

)%

    (11

)%

   

Increase over prior period

 $143     $288    

Increase - percentage

 6

%

    6

%

   

Percentage of net revenues

 3

%

 3

%

 3

%

 3

%

 3

%

 3

%

 3

%

 3

%

 

Amortization of intangible assets for the three months ended SeptemberJune 30, 2021 remained flat at $2.32022 increased by $0.1 million to $2.5 million as compared to the three months ended SeptemberJune 30, 2020.2021. This increase was a result of the acquisition of Uniregistry assets in the fourth quarter of Fiscal 2021. 

 

Amortization of intangible assets for the ninesix months ended SeptemberJune 30, 2021 decreased2022 increased by $0.9$0.3 million to $6.9$4.9 million as compared to the ninesix months ended SeptemberJune 30, 2020. The decrease is driven by write-off of Mobile Services related intangible assets in connection with the both the sale of the Ting Mobile customer base and the shutdown of Roam Mobility in the prior year. Network rights, brand and customer relationships acquired in connection with the following acquisitions are amortized on a straight-line basis over a range of two to seven years: eNom in January 2017, Ascio in March 2019, and Cedar in January 2020.

IMPAIRMENT OF DEFINITE LIFE INTANGIBLE ASSETS

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

 
  

2021

  

2020

  

2021

  

2020

 

Impairment of definite life intangible assets

 $-  $-  $-  $1,431 

Decrease over prior period

 $-      $(1,431)    

Decrease - percentage

  N/A

%

      (100

)%

    

Percentage of net revenues

  -

%

  -

%

  -

%

  1

%

Impairment of definite life intangible assets for the nine months ended September 30, 2021 decreased by $1.4 million as compared to the nine months ended September 30, 2020. The decrease is driven by the write-off of Roam Mobility brands customer relationships that were written off in the prior year when the Company decided to shut down the related businesses as2021. This increase was a result of lackthe acquisition of demand for SIM-enabled roaming services due toUniregistry assets in the COVID-19 pandemic.fourth quarter of Fiscal 2021. 

 

LOSS (GAIN) ON CURRENCY FORWARD CONTRACTS

 

Although our functional currency is the U.S. dollar, a major portion of our fixed expenses are incurred in Canadian dollars. Our goal with regard to foreign currency exposure is, to the extent possible, to achieve operational cost certainty, manage financial exposure to certain foreign exchange fluctuations and to neutralize some of the impact of foreign currency exchange movements. Accordingly, we enter into foreign exchange contracts to mitigate the exchange rate risk on portions of our Canadian dollar exposure.

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

Loss (gain) on currency forward contracts

 $(87) $(159) $(277) $(99) $-  $63  $-  $(190)

Increase over prior period

 $72     $(178)   

Increase - percentage

 45

%

    180

%

   

Decrease over prior period

 $(63)    $190    

Decrease - percentage

 100

%

    100

%

   

Percentage of net revenues

 0

%

 0

%

 0

%

 0

%

 -

%

 -

%

 -

%

 -

%

 

The Company recorded a net gainloss of $0.1 million onnil in the change in fair value of outstanding contracts as well as realized on matured contracts during the three months ended SeptemberJune 30, 2021,2022, compared to a net gainloss of $0.2$0.1 million during the three months ended SeptemberJune 30, 2020.2021.

 

The Company recorded a net gainloss of $0.3 million onnil in the change in fair value of outstanding contracts as well as realized on matured contracts during the ninesix months ended SeptemberJune 30, 2021,2022, compared to a net gain of $0.1$0.2 million during the ninesix months ended SeptemberJune 30, 2020.2021.

 

At SeptemberJune 30, 2021,2022, our balance sheet reflects a derivative instrument asset of $0.1$2.0 million and a liability of $0.5less than $0.1 million as a result of our existing foreign exchange contracts. Until their respective maturity dates, these contracts will fluctuate in value in line with movements in the Canadian dollar relative to the U.S. dollar. 

 

38

OTHER INCOME (EXPENSES)

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

Other income (expense), net

 $4,300  $244  $12,385  $(1,924) $2,048  $3,722  $4,955  $8,085 

Increase over prior period

 $4,056     $14,309     $(1,674)    $(3,130)   

Increase - percentage

 1,662

%

    (744

)%

    (45

)%

    (39

)%

   

Percentage of net revenues

 6

%

 0

%

 6

%

 1

%

 2

%

 5

%

 3

%

 6

%

 

Other Income during the three months ended SeptemberJune 30, 2021 increased2022 decreased by $4.1$1.7 million when compared to the three months ended SeptemberJune 30, 2020.2021. This was primarily duedriven by higher interest incurred on our Second Amended 2019 Credit Facility (as defined below) of $1.4 million with the majority of the borrowings used to support the $4.5current build-out of the Ting Internet fiber network, and previous loan balance obtained to fund the acquisition of eNom, Ascio, Cedar and Simply Bits. In addition to higher interest expense, the Company experienced a $0.3 million increase due todecrease in the gain on sale of Ting Customer Assets to DISH in the current period. As described above, the Company receives a payout on the margin associated with the legacy customer base sold to DISH over the 10-year term of the agreement, as form of consideration for the sale of the legacy customer relationships. In additionThe Company expects the gain on the sale of Ting Customer Assets to this, an offsetting factor incontinue to decrease over the increaseterm of the payout as legacy customers naturally churn away from Ting Mobile. 

Other Income during the six months ended June 30, 2022 decreased by $3.1 million when compared to the six months ended June 30, 2021. This was partly due to higher interest incurred on our Second Amended 2019 Credit Facility (as defined below) of $2.3 million with the majority of the borrowings used to support the current build-out of the Ting Fiber network. Other expense consists primarily of the interest we incur in connection with our Amended 2019 Credit Facility. The interest incurred primarily relates to ourInternet fiber network, and previous loan balancesbalance obtained to fund the acquisition of eNom, Ascio, and Cedar and funding for expenditures associated withSimply Bits. In addition to higher interest expense, the Company’s Fiber to the Home build program. 

Other Income during the nine months ended September 30, 2021 increased by $14.3Company experienced a $0.9 million when compared to the nine months ended September 30, 2020. This was primarily due to the $14.7 million increase due todecrease in the gain on sale of Ting Customer Assets to DISH in the current period. As described above, the Company receives a payout on the margin associated with the legacy customer base sold to DISH over the 10-year term of the agreement, as form of consideration for the sale of the legacy customer relationships. Offsetting this increase was higher interest incurredThe Company expects the gain on our Amended 2019 Credit Facility with the majoritysale of Ting Customer Assets to continue to decrease over the term of the borrowings used to support the build-out of thepayout as legacy customers naturally churn away from Ting Fiber network due to lower variable interest rates relative to the prior year. Other expense consists primarily of the interest we incur in connection with our Amended 2019 Credit Facility. The interest incurred primarily relates to our loan balances obtained to fund the acquisition of eNom, Ascio and Cedar and funding for expenditures associated with the Company’s Fiber to the Home build program.Mobile. 

 

41

INCOME TAXES

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
  

2022

  

2021

  

2022

  

2021

 

Provision for income taxes

 $738  $(119) $1,817  $964 

Increase in provision over prior period

 $857      $853     

Increase - percentage

  *       *     

Effective tax rate

  (31

)%

  (7

)%

  (42

)%

  20

%

The following table presents our provision for income taxes* not meaningful

Income tax expense for the periods presented:

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

 
  

2021

  

2020

  

2021

  

2020

 

Provision for income taxes

 $(299) $840  $665  $2,390 

Decrease in provision over prior period

 $(1,139)     $(1,725)    

Decrease - percentage

  (136

)%

      (72

)%

    

Effective tax rate

  - 28

%

  54

%

  11

%

  39

%

We operate in various tax jurisdictions,three and accordingly, our income is subject to varying rates of tax. Losses incurred in one jurisdiction cannot be used to offset income taxes payable in another jurisdiction. Our ability to use income tax loss carry forwards and future income tax deductions is dependent upon our operations in the tax jurisdictions in which such losses or deductions arise. Income taxes are computed using the asset and liability method, under which deferred tax assets and liabilities are determined based on the difference between the financial statement carrying values and tax base of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to affect taxable income. Valuation allowances are establishedsix months ended June 30, 2022 increased by $0.9 million respectively when necessary to reduce deferred tax assetscompared to the amount expected to be realized.

For the three and six months ended SeptemberJune 30, 2021, we recorded an income tax recovery of $0.3 million on income before income taxes of 1.1 million, using an estimated2021. The change in effective tax rate for Fiscal 2021 adjusted for certain minimum state taxesis primarily due to an increase in valuation allowance on foreign tax credit as well as the inclusiona result of a $0.2 million tax recovery related to ASU 2016-09, which requires allchange in the geographical mix of income, reduced excess tax benefits and tax deficiencies related to employee share-based payments to be recognized throughstock-based compensation, and it is partially offset by the change in net income before tax expense. Our effective tax rate for the three months ended September 30, 2021 is impacted by discrete adjustments resulting from foreign exchange and mark-to-market adjustments. Comparatively, for the three months ended September 30, 2020, we recorded an income tax expense of $0.8 million on income before taxes of $1.6 million, using an estimated effective tax rate for Fiscal 2020 and reflecting a $0.3 million tax expense related to ASU 2016-09.period.

 

For the nine months ended September 30, 2021, we recorded an income tax expense of $0.7 million on income before income taxes of $6.0 million, using an estimated effective tax rate for Fiscal 2021 adjusted for certain minimum state taxes as well as the inclusion of a $0.4 million tax recovery related to ASU 2016-09, which requires all excess tax benefits and tax deficiencies related to employee share-based payments to be recognized through income tax expense. Our effective tax rate for the nine months ended September 30, 2021 is impacted by discrete adjustments resulting from finalization of prior period tax filings, foreign exchange and mark-to-market adjustments. Comparatively, for the nine months ended September 30, 2020, we recorded an income tax expense of $2.4 million on income before taxes of $6.1 million, using an estimated effective tax rate for Fiscal 2020 and reflecting a $0.1 million tax expense related to ASU 2016-09.

In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the years in which those temporary differences become deductible. Management projected future taxable income, uncertainties related to the industry in which the Company operates, and tax planning strategies in making this assessment.

We recognize accrued interest and penalties related to income taxes in income tax expense. We did not have significant interest and penalties accrued at September 30, 2021 and December 31, 2020, respectively. 

39

 

ADJUSTED EBITDA

 

We believe that the provision of this supplemental non-GAAP measure allows investors to evaluate the operational and financial performance of our core business using similar evaluation measures to those used by management. We use adjusted EBITDA to measure our performance and prepare our budgets. Since adjusted EBITDA is a non-GAAP financial performance measure, our calculation of adjusted EBITDA may not be comparable to other similarly titled measures of other companies; and should not be considered in isolation, as a substitute for, or superior to measures of financial performance prepared in accordance with GAAP. Because adjusted EBITDA is calculated before recurring cash charges, including interest expense and taxes, and is not adjusted for capital expenditures or other recurring cash requirements of the business, it should not be considered as a liquidity measure. See the Consolidated Statements of Cash Flows included in the attached financial statements. Non-GAAP financial measures do not reflect a comprehensive system of accounting and may differ from non-GAAP financial measures with the same or similar captions that are used by other companies and/or analysts and may differ from period to period. We endeavor to compensate for these limitations by providing the relevant disclosure of the items excluded in the calculation of adjusted EBITDA to net income based on GAAP, which should be considered when evaluating the Company's results. Tucows strongly encourages investors to review its financial information in its entirety and not to rely on a single financial measure.

 

Our adjusted EBITDA definition excludes depreciation, amortization of intangible assets, income tax provision, interest expense (net), accretion of contingent consideration, stock-based compensation, asset impairment, gains and losses from unrealized foreign currency transactions and costs that are one-time in nature and not indicative of on-going performance (profitability), including acquisition and transition costs. Gains and losses from unrealized foreign currency transactions removes the unrealized effect of the change in the mark-to-market values on outstanding foreign currency contracts not designated in accounting hedges, as well as the unrealized effect from the translation of monetary accounts denominated in non-U.S. dollars to U.S. dollars.

 

The following table reconciles adjusted EBITDA to net income:

 

Reconciliation of Adjusted EBITDA to Income before Provision for Income Taxes

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

  

Three Months Ended June 30,

 

Six Months Ended June 30,

 

(In Thousands of US Dollars)

 

2021

 

2020

 

2021

 

2020

  

2022

 

2021

 

2022

 

2021

 

(unaudited)

 

(unaudited)

  

(unaudited)

  

(unaudited)

  

(unaudited)

  

(unaudited)

  

(unaudited)

  

(unaudited)

  

(unaudited)

 
  

Adjusted EBITDA

 $12,205  $13,270  $36,083  $38,124  $11,700  $11,158  $23,012  $23,881 

Depreciation of property and equipment

 4,758  3,110  12,728  9,255  6,735 4,211 12,778 7,970 

Impairment and loss on disposition of property and equipment

 470  113  536  1,638  95 6 507 66 

Amortization of intangible assets

 2,288  2,645  7,253  8,776  2,843 2,346 5,686 4,965 

Impairment of definite life intangible assets

 -  -  -  1,431 

Write-down on disposal of Ting Mobile customer assets

 - 3,513 - 3,513 

Interest expense, net

 1,169  760  3,108  2,756  2,422 1,003 4,217 1,939 

Accretion of contingent consideration

 96  86  287  258  50 95 148 191 

Stock-based compensation

 1,126  1,016  3,357  2,664  1,436 1,209 2,828 2,231 

Unrealized loss (gain) on change in fair value of forward contracts

 249  (175) 606  (263) - 191 - 357 

Unrealized loss (gain) on foreign exchange revaluation of foreign denominated monetary assets and liabilities

 72  81  178  479  46 42 100 106 

Acquisition and other costs1

 901  565  2,034  1,520  460 367 1,076 1,136 
                  

Income before provision for income taxes

 $1,076  $1,556  $5,996  $6,097  $(2,387) $1,688  $(4,328) $4,920 

 

1Acquisition and other costs representsrepresent transaction-related expenses, transitional expenses, such as redundant post-acquisition expenses, primarily related to our acquisition of Ascioacquisitions, including Simply Bits in March 2019, Cedar in January 2020, and the disposition of certain Ting Mobile assets in August 2020.November 2021. Expenses include severance or transitional costs associated with department, operational or overall company restructuring efforts, including geographic alignments.alignments

  

Adjusted EBITDA decreasedincreased by $1.1$0.5 million to $12.2$11.7 million for the three months ended SeptemberJune 30, 20212022 when compared to the three months ended SeptemberJune 30, 2020.2021. The increase in adjusted EBITDA from period-to-period was primarily driven by increased contribution from our Platform Services segment due to increased revenue growth in MONOS Platform fees as additional DISH subscribers migrate to the platform. This is increase was partially offset by decreased contribution from the increased investment in our Fiber Internet Services segment for the ramp of expenditures related to the Fiber Internet network build and expansion plan. This was further decreased from Domain Services as we experience the reduced contribution from continued normalization of domain registrations and slowed renewal rates relative to patterns experienced over the last fiscal years from the COVID-19 pandemic. 

Adjusted EBITDA decreased by $0.9 million to $23.0 million for the six months ended June 30, 2022 when compared to the six months ended June 30, 2021. The decrease in adjusted EBITDA from period-to-period was primarily driven by decreased contribution from the increased investment in Tingour Fiber due toInternet Services segment for the ramp of expenditures related to the Fiber Internet network build and expansion plan; andplan. This was further decreased from slightly decreasedDomain Services as we experience the reduced contribution from Domain Services.continued normalization of domain registrations and slowed renewal rates relative to patterns experienced over the last fiscal years from the COVID-19 pandemic. These decreases were partially offset by increased contribution from Mobileour Platform Services Mobile Servicessegment due to the gain on sale of Ting Customer Assets earnedincreased revenue growth in MONOS platform fees as Other Income and new MSE Platform revenues growing in the current period.

Adjusted EBITDA decreased by $2.0 million to $36.1 million for the nine months ended September 30, 2021 when comparedadditional DISH subscribers migrate to the nine months ended September 30, 2020. The decrease in adjusted EBITDA from period-to-period was primarily driven by the increased investment in Ting Fiber due to the ramp of expenditures related to the Fiber network build and expansion plan. This decrease was partially offset by increased contributions from both Mobile Services due to the gain on sale of Ting Customer Assets earned as Other Income and new MSE Platform revenues growing in the current period and from Domain Services; due to strong performance and additions to domains under management as a result of the COVID-19 pandemic.platform.

 

4042

 

OTHER COMPREHENSIVE INCOME (LOSS)

 

To mitigate the impact of the change in fair value of our foreign exchange contracts on our financial results, in October 2012 we begun applying hedge accounting for the majority of the contracts we need to meet our Canadian dollar requirements on a prospective basis.

 

The following table presents other comprehensive income for the periods presented:

 

(Dollar amounts in thousands of U.S. dollars)

 

For the Three Months Ended September 30,

  

For the Nine Months Ended September 30,

  

For the Three Months Ended June 30,

  

For the Six Months Ended June 30,

 
 

2021

  

2020

  

2021

  

2020

  

2022

  

2021

  

2022

  

2021

 

Other comprehensive income (loss)

 $(1,385) $775  $(2,624) $898  $121  $(773) $1,155  $(1,239)

Decrease over prior period

 $(2,160)    $(3,522)   

Decrease - percentage

 (279

)%

    (392

)%

   

Increase over prior period

 $894     $2,394    

Increase - percentage

 (116

)%

    (193

)%

   

Percentage of net revenues

 (2

)%

 1

%

 (1

)%

 0

%

 0

%

 (1

)%

 1

%

 (1

)%

 

The impact of the fair value adjustments on outstanding hedged contracts for the three months ended SeptemberJune 30, 20212022 was a gain in OCI before reclassifications of $0.5$0.2 million as compared to a loss gain in OCI of $0.7$0.2 million before reclassifications for the three months ended SeptemberJune 30, 2020.2021.

 

The net amount reclassified to earnings during the three months ended SeptemberJune 30, 20212022 was a gain of $0.9 million compared to a loss of less than $0.1 million compared to a loss of $1.0 million during the three months ended SeptemberJune 30, 2020.2021.

 

The impact of the fair value adjustments on outstanding hedged contracts for the ninesix months ended SeptemberJune 30, 2021 was2022 was a loss igain in On OCICI before reclassifications of $0.1$1.2 million as compared to a lossgain in OCI of $0.6 million before reclassifications for the ninesix months ended SeptemberJune 30, 2020.2021.

 

The net amount reclassified to earnings during the ninesix months ended SeptemberJune 30, 20212022 was a gainloss of $2.7less than $0.1 million compared to a loss of $0.3$1.9 million during the ninesix months ended SeptemberJune 30, 2020.2021.

 

 

LIQUIDITY AND CAPITAL RESOURCES

 

As of SeptemberJune 30, 2021,2022, our cash and cash equivalents balance decreased by $2.8$2.6 million when compared to December 31, 2020.2021. Our principal uses of cash were $50.1$53.3 million for the continued investment in property and equipment driven by Ting FiberInternet expansion, $2.0$3.1 million related to an investment in an unrelated entity, $0.4the contingent consideration related to the acquisition of Cedar and Simply Bits, $0.3 million related to the payment of tax obligations from net exercise of stock options,loan payable costs, and $0.2$0.1 million related to the acquisition of intangible assets. These uses of cash were partially offset by $28.0$35.7 million proceeds received from the drawdown of the Second Amended 2019 Credit Facility, $19.1$17.9 million from cash provided from operating activities and $2.8$0.6 million from the proceeds received on the exercise of stock options.

 

Amended 2019 Credit Facility

 

On June 14, 2019, the Company and its wholly-owned subsidiaries, Tucows.com Co., Ting Fiber, Inc., Ting Inc., Tucows (Delaware) Inc. and Tucows (Emerald), LLC, entered into an Amended and Restated Senior Secured Credit Agreement with RBC, as administrative agent, and lenders party thereto (collectively with RBC, the “Lenders”) under which the Company has access to an aggregate of up to $240 million in funds, which consists of $180 million guaranteed credit facility and a $60 million accordion facility. On November 27, 2019, the Company entered into Amending Agreement No. 1 to the Amended and Restated Senior Secured Credit Agreement (collectively with the Amended and Restated Senior Secured Credit Agreement, the “Amended 2019 Credit Facility”) to amend certain defined terms in connection with the Cedar acquisition.

 

The Amended 2019 Credit Facility replaced a secured Credit Agreement dated January 20, 2017 with Bank of Montreal, RBC and Bank of Nova Scotia.

 

The obligations of the Company under the Amended 2019 Credit Agreement are secured by a first priority lien on substantially all of the personal property and assets of the Company and has a four-year term, maturing on June 13, 2023.

 

Second Amended 2019 Credit Facility

 

Subsequent to September 30,On October 26, 2021, the Company entered into a Second Amended and Restated Senior Secured Credit Agreement (the “Second Amended 2019 Credit Agreement. Agreement”) with the Lenders and Toronto-Dominion Bank (collectively the “New Lenders”) to, among other things, increase the existing revolving credit facility from $180 million to $240 million. The Second Amended Credit Agreement provides the Company with access to an aggregate of $240 million in committed funds. Under the Second Amended Credit Agreement, the Company has agreed to comply with the following financial covenants at all times, which are to be calculated on a rolling four quarter basis: (i) maximum Total Funded Debt to Adjusted EBITDA Ratio of 4.50:1.00 until March 31, 2023 and 4.00:1.00 thereafter; and (ii) minimum Interest Coverage Ratio of 3.00:1.00. The Second Amended Credit Agreement also provides for two additional interest rate tiers if the Company exceeds a 3.50x Total Funded Debt to Adjusted EBITDA Ratio.

Third Amended 2019 Credit Facility

On August 8For further discussion, please see Note 19 – Subsequent events, 2022, the Company entered into the Amended Credit Agreement with the Lenders.  The Amended Credit Agreement continues to provide the Company with access to the consolidated financial statementsCredit Facility. Under the Amended Credit Agreement, and in connection with the Unit Purchase Agreement the Lenders have agreed that Ting Fiber, Inc. (converted to Ting LLC) and its wholly owned subsidiaries shall cease to be Guarantors under the Credit Facility and shall automatically be released from their respective guarantee and security documents, including a release of the Lenders' security interests and liens upon the assets of such entities. Additionally, the Amended Credit Agreement has extended the maturity of the Credit Facility to June 14, 2024. The Company in Part I, Item 1 in this Quarterly Reportis subject to the following financial covenants at all times, which are to be calculated on Form 10-Q.a rolling four quarter basis: (i) maximum Total Funded Debt to Adjusted EBITDA Ratio of 4.00:1.00 until September 29, 2023 and 3.75:1.00 thereafter; and (ii) minimum Interest Coverage Ratio of 3.00:1.00.  The financial covenant calculations will exclude the financial results of Ting Fiber Inc. (converted to Ting LLC) and its wholly owned subsidiaries. The Amended Credit Agreement added SOFR Loans as a form of advance available under the Credit Facility to replace LIBOR Rate Advances, and such SOFR Loans may bear interest based on Adjusted Daily Simple SOFR (defined to be the applicable SOFR rate published by the Federal Reserve Bank of New York plus 0.10% per annum subject to a floor of zero) or Adjusted Term SOFR (defined to be the applicable SOFR rate published by CME Group Benchmark Administration Limited plus 0.10% for one-month, 0.15% for three-months, and 0.25% for six-months per annum).

 

4143

 

Cash Flow from Operating Activities
 

Net cash inflows from operating activities during the ninesix months ended SeptemberJune 30, 20212022 totaled $19.1$18.0 million, a decreasean increase of 44%2% when compared to the ninesix months ended SeptemberJune 30, 2020.2021.

 

Net income, after adjusting for non-cash charges, during the ninesix months ended SeptemberJune 30, 20212022 was $25.2$13.3 million, a decrease of 17%28% when compared to the prior year. Net income included non-cash charges and recoveries of $19.9$19.4 million such as depreciation, amortization, stock-based compensation, loss (gain) on change in fair value of currency forward contracts, net right of use operating asset or liability, accretion of contingent consideration, amortization of debt discount and issuance costs, impairment of property and equipment, loss on disposal of domain names, net amortization of contract costs, excess tax benefits on stock-based compensation, and deferred income taxes (recovery). In addition, changes in our working capital usedcontributed net cash of $6.1$4.7 million. Utilized cash of $11.2$10.9 million from the changes in contract assets, income taxes recoverable,inventory, deferred costs of fulfillment, prepaid expenses and deposits, inventory, customer deposits, deferred revenue and accreditation fees payable were offset by positive contributions of $4.9$15.6 million from movements in accounts payable, income taxes recoverable, accrued liabilities, deferred revenue, prepaid expenses and deposits, accounts receivable, accounts payable and accrued liabilities.as well as customer deposits.

 

Cash Flow from Financing Activities

 

Net cash inflows from financing activities during the ninesix months ended SeptemberJune 30, 20212022 totaled $30.5$32.9 million, an increase of 1084%71% when compared to the ninesix months ended SeptemberJune 30, 2020.2021. Total cash inflows were driven by $28.0$35.7 million of proceeds received from drawdown of the Credit Facility, as well as $2.8$0.6 million from proceeds received on exercise of stock options. These cash inflows were partially offset by $0.4$3.1 million related to the contingent consideration related to the acquisition of Cedar and Simply Bits as well as $0.3 million related to the payment of tax obligations resulting from the net exercise of stock options.loan payable costs.

 

Cash Flow from Investing Activities

 

Investing activities during the ninesix months ended SeptemberJune 30, 20212022 used net cash of $52.3$53.5 million, an increase of 26%42% when compared to the ninesix months ended SeptemberJune 30, 2020.2021. Cash outflows of $50.1$53.3 million primarily related to the investment in property and equipment, primarily to support the continued expansion of our Ting Internet Fiber footprint. The Company continues to investnetwork footprints in our existing Ting Towns of Centennial,California, Colorado, Charlottesville, Virginia, Fuquay-Varina, North Carolina, Wake Forest, North Carolina, Holly Springs, North Carolina, Sandpoint, Idaho, Rolesville, North Carolina and Culver City, CaliforniaVirginia as we seek to extend both our current network and expand to new markets. We expect our capital expenditures on building and expanding our fiber network to continue to increase during Fiscal 2021.2022. In addition to investment in property and equipment, the current period used $2.0 million for an investment in an unrelated entity, and $0.2$0.1 million for the acquisition of other intangible assets.

 

Based on our operations, we believe that our cash flowMaterial Cash Requirements

In order to continue the Company’s planned expansion of the Ting Internet footprint, the Company will need to access additional financing under the Unit Purchase Agreement by meeting certain predetermined operational and financial drawdown milestones. Under the Unit Purchase Agreement, from operationsthe Transaction Close until the earlier of (i) the End Date and credit facilities(ii) the date upon which Generate has purchased $140 million of Series A Preferred units pursuant to Milestone Fundings, Ting LLC is required to pay Generate a standby fee at a rate of 0.50% of the unpaid $140 million capital commitment which will be adequatepaid quarterly. In addition, in order to meet our anticipated requirements for working capital, capital expenditures and our interest payments for at leastfurther accelerate the next 12 months.

expansion of the Ting Internet footprint, the Company may seek additional financing, which may include an equity or debt issuance, a partnership or collaborating arrangement with another third party. We may not be able to secure additional financing on favorable terms, or at all, at the time when we need additional funds or seek other financing arrangements to facilitate more rapid expansion, develop new or enhance existing products or services, respond to competitive pressures or acquire or invest in complementary businesses, technologies, services or products. We may also evaluate potential acquisitions of other businesses, products and technologies.that funding. We currently have no commitments or agreements regarding the acquisition of other businesses. If additional financing is required, we may need additional equity or debt financing and anyAny additional financing may be dilutive to existing investors. We may not be able to raise funds on acceptable terms, or at all.

Off Balance Sheet Arrangements

As of September 30, 2021, we did not have any off-balance sheet arrangements, as defined in Item 303(a)(4)(ii) of SEC Regulation S-K.

Contractual Obligations

  

In our 20202021 Annual Report, we disclosed our contractual obligations.material cash requirements. As of SeptemberJune 30, 2021,2022, other than the items mentioned above, there have been no other material changes to those contractual obligationsour material cash requirements outside the ordinary course of business.

42

 

ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

 

We develop products in Canada and sell these services in North America and Europe. Our sales are primarily made in U.S. dollars, while a major portion of expenses are incurred in Canadian dollars. Our financial results could be affected by factors such as changes in foreign currency exchange rates or weak economic conditions in foreign markets. Our interest income is sensitive to changes in the general level of Canadian and U.S. interest rates, particularly since the majority of our investments are in short-term instruments. Based on the nature of our short-term investments, we have concluded that there is no material interest rate risk exposure as of SeptemberJune 30, 2021.2022.

 

We are also subject to market risk exposure related to changes in interest rates under our Second Amended 2019 Credit Facility. In an effort to mitigate a portion of our market risk exposure the Company has entered into a pay-fixed, receive-variable interest rate swap with a Canadian chartered bank to limit the potential interest rate fluctuations incurred on its future cash flows related to variable interest payments on the Second Amended 2019 Credit facility. The notional value of the swap at SeptemberJune 30, 20212022 is $70 million, consistent with December 31, 2020.2021. 

 

We do not expect that any changesChanges in interest rates will be material through Fiscal 2021; however,impact our borrowing cost. However, fluctuations in interest rates are beyond our control. We have entered into an interest rate swap as discussed above to mitigate risk on portions of our interest rate exposure. We will continue to monitor and assess the risks associated with interest expense exposure and may take additional actions in the future to mitigate these risks.

 

Although our functional currency is the U.S. dollar, a substantial portion of our fixed expenses are incurred in Canadian dollars. Our policy with respect to foreign currency exposure is to manage financial exposure to certain foreign exchange fluctuations with the objective of neutralizing some of the impact of foreign currency exchange movements. Exchange rates are, however, subject to significant and rapid fluctuations, and therefore we cannot predict the prospective impact of exchange rate fluctuations on our business, results of operations and financial condition. Accordingly, we have entered into foreign exchange forward contracts to mitigate the exchange rate risk on portions of our Canadian dollar exposure.

 
As of SeptemberJune 30, 2021,2022, we had the following outstanding foreign exchange forward contracts to trade U.S. dollars in exchange for Canada dollars:

 

Maturity date (Dollar amounts in thousands of U.S. dollars)

 

Notional amount of U.S. dollars

  

Weighted average exchange rate of U.S. dollars

  

Fair value Asset / (Liability)

 
             

October - December 2021

  12,959   1.2455   (209)

January - March 2022

  7,930   1.2452   (129)
  $20,889   1.2454  $(338)

Maturity date (Dollar amounts in thousands of U.S. dollars)

 

Notional amount of U.S. dollars

  

Weighted average exchange rate of U.S. dollars

  

Fair value
Asset

 
             

July - September 2022

 $16,029   1.2903  $41 

October - December 2022

  14,897   1.2906   45 
  $30,926   1.2904  $86 

 

As of SeptemberJune 30, 20212022, the Company had $20.9$30.9 million of outstanding foreign exchange forward contracts which will convert to $26.0$39.9 million Canadian dollars. dollars. Of these contracts, $20.9$30.9 million met the requirements for hedge accounting. As of December 31, 2020,2021, the Company held contracts in the amount of $31.8$25.2 million to trade U.S. dollars in exchange for $45.5$32.0 million Canadian dollars. Of these contracts, $26.8$25.2 million met the requirements for hedge accounting.

44

 

We have performed a sensitivity analysis model for foreign exchange exposure over the three months ended SeptemberJune 30, 2021.2022. The analysis used a modeling technique that compares the U.S. dollar equivalent of all expenses incurred in Canadian dollars, at the actual exchange rate, to a hypothetical 10% adverse movement in the foreign currency exchange rates against the U.S. dollar, with all other variables held constant. Foreign currency exchange rates used were based on the market rates in effect during the three months ended SeptemberJune 30, 2021.2022. The sensitivitysensitivity analysis indicated that a hypothetical 10% adverse movement in foreign currency exchange rates would result in a decrease in net income for the three months ended SeptemberJune 30, 20212022 of approximately $1.5 $1.3 million, before the effects of hedging. Fluctuations of exchange rates are beyond our control. We will continue to monitor and assess the risk associated with these exposures and may take additional actions in the future to hedge or mitigate these risks.

 

Credit Risk

 

Financial instruments that potentially subject us to concentrations of credit risk consist principally of cash equivalents, marketable securities, foreign exchange contracts and accounts receivable. Our cash, cash equivalents and short-term investments are in high-quality securities placed with major banks and financial institutions whom we have evaluated as highly creditworthy and commercial paper. Similarly, we enter into our foreign exchange contracts with major banks and financial institutions. With respect to accounts receivable, we perform ongoing evaluations of our customers, generally granting uncollateralized credit terms to our customers, and maintaining an allowance for doubtful accounts based on historical experience and our expectation of future losses.

 

43

Interest rate risk

 

Our exposure to interest rate fluctuations relate primarily to our Second Amended 2019 Credit Facility.

 

As of SeptemberJune 30, 2021,2022, we had an outstanding balance of $150.4$226.4 million on the Second Amended 2019 Credit Facility.  The Second Amended 2019 Credit Facility bears a base interest rate based on borrowing elections by the Company with a marginal rate calculated as a function of the Company's total Funded Debt to EBITDA plus the LIBOR rate. In May 2020, the Company entered into a pay-fixed, receive-variable interest rate swap with a Canadian chartered bank to limit the potential interest rate fluctuations incurred on its future cash flows related to the variable interest payments on the Credit facility. The notional value of the interest rate swap was $70 million as of SeptemberJune 30, 2021,2022, consistent with December 31, 2020.2021. The Company does not use the interest rate swap for trading or speculative purposes. The contract is coterminous with the Credit facility, maturing in June 2023. As of SeptemberJune 30, 2021,2022, an adverse change of one percent on the interest rate would have the effect of increasing our annual interest payment on Second Amended 2019 Credit Facility by approximately $0.8$1.6 million, after the effects of hedging, assuming that the loan balance as of SeptemberJune 30, 20212022 is outstanding for the entire period.

 

TheAs of June 30, 2022 the Company is currentlywas charged interest and standby fees based on LIBOR, a key global reference interest rate. TheseThe interest and standby fees areis partially hedged by interest rate swaps held by the Company, which are also based on LIBOR.Company. Currently, LIBOR’s regulator and administrators are seeking to discontinue the publication of LIBOR. Global markets working groups around the Worldworld continue to search and recommend an alternative reference rate for LIBOR. In the U.S,U.S., the Alternative Reference Rates Committee (“ARRC”) has identified the Secured Overnight Financing Rate (“SOFR”) as its preferred alternative rate for USD LIBOR. In October 2021, ARRC recommended market participants to cease entering into new contracts referencing USD LIBOR however work continues acrossby December 31, 2021. All existing contracts are to be amended and replaced with reference to SOFR by June 30, 2023, at which time all jurisdictionsUSD LIBOR rates will cease publication. The Third Amended and Restated Senior Secured Credit Agreement amended the Second Amended 2019 Credit Facility to, evaluate alternatives and establishamong other things, transition plans and timelines. Both the credit facility agreement and thefrom LIBOR to SOFR, as more fully described in Note 19(b) - Subsequent events. The interest rate swaps will need to be amended when anto reflect the alternative reference rate is chosen, at which timeand we may adopt some of the practical expedients provided by ASU 2020-04. As mentioned above, the Company has assessed which existing contracts reference LIBOR and we will continue to monitor the situation and recommendations for an alternative reference rate as they become available. Additionally, the Company will continuehave proactive discussions and renegotiations with counterparties around the reference rate change as appropriate.

 

Item 4. Controls and Procedures

 

(a)    Evaluation of Disclosure Controls and Procedures

 

As required by Rule 13a-15(b) of the Securities Exchange Act of 1934 (the “Exchange Act”), management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated, as of the end of the period covered by this report, the effectiveness of our disclosure controls and procedures as defined in Exchange Act Rule 13a-15(e). Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Our disclosure controls and procedures are designed to provide reasonable assurance of achieving their control objectives. Based on the evaluation of our disclosure controls and procedures as of the end of the period covered by this quarterly report, our Chief Executive Officer and Chief Financial Officer concluded that, as of SeptemberJune 30, 20212022 our disclosure controls and procedures were effective at the reasonable assurance level. 

 

(b)    Changes in Internal Control over Financial Reporting

 

There were no changes made in our internal controls over financial reporting during the threesix months ended SeptemberJune 30, 20212022 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

 

4445

 

PART II.

OTHER INFORMATION

 

Item 1. Legal Proceedings

 

We are involved in various investigations, claims and lawsuits arising in the normal conduct of our business, none of which, individually or in the aggregate, we believe will materially harm our business. We cannot assure that we will prevail in any litigation. Regardless of the outcome, any litigation may require us to incur significant litigation expense and may result in significant diversion of our attention.

 

Item 1A. Risk Factors

 

Not applicable.The following risk factors are provided to update the risk factors previously disclosed under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2021. The risks described in this Quarterly Report and in our Annual Report on Form 10-K and other Quarterly Reports are not the only risks facing the Company. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may adversely affect our business, financial condition or operating results.

Our preferred share unit financing arrangement could adversely affect our financial condition, our ability to operate our business, divert our cash flow from operations for debt payments, and prevent us from meeting our debt obligations. Our preferred share financing agreement imposes predetermined operational and financial drawdown milestones on our Fiber Internet Services segment, which may prevent us from obtaining additional financing under such preferred unit financing arrangement.

On August 8, 2022, Ting LLC entered into the Unit Purchase Agreement with Generate under which Ting LLC has committed to issue and sell $60 million of Series A Preferred Units at the Initial Funding, subject to customary closing conditions, and an additional aggregate of $140 million Series A Preferred Units if the Milestones are achieved over a three year period from the date of the Transaction Close. The Series A Preferred Units will accrue a preferred return of 15% per annum (subject to certain adjustments as described below) on a non-cash basis under the first 24 months under the Unit Purchase Agreement. Our ability achieve the Milestones to access the additional funding, as well as to generate cash flow from operations to make the payments in respect of the preferred return, will depend on our future performance, which will be affected by a range of economic, competitive and business factors as well as changes in government monetary or fiscal policy. The failure to access the additional funding or pay the preferred return, could have a material adverse effect on our business. In addition, the Company is obligated to redeem Generate's equity interests for an amount equal to the outstanding capital balance plus the unsatisfied preferred return (and pay a make-whole premium if the redemption occurs within the four years following the Transaction Close), upon certain conditions, including a material breach of any Tucows' credit agreement that is not cured, the failure to pay the preferred return in two consecutive quarters following the second anniversary of the Transaction Close, and the six year anniversary of the Transaction Close.  

We are subject to minimum purchase commitments with some partner network providers

In some Ting markets, our Fiber Internet Services segment operates Internet networks owned by third parties, such as municipalities or private entities (“Partner Network Providers”), as opposed to owning and constructing the Internet network ourselves. The Company pays a fee to Partner Network Providers in exchange for the use of the Internet network. Fees are commonly subject to minimum purchase commitments which can vary in their structure, but often increase as the Internet network is constructed and Ting is provided access to more serviceable addresses. In order to generate profit and avoid losses in these partner markets, we must generate enough revenue to offset our costs, including our minimum purchase commitments by attracting new customers and managing attrition.  

 

4546

 

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

 

On February 9, 2021,10, 2022, the Company announced that its Board approved a stock buyback program (the "2021"2022 Buyback Program") to repurchase up to $40 million of its common stock in the open market. Purchases will be made exclusively through the facilities of the NASDAQ Capital Market. The stock buyback program commenced on February 10, 202111, 2022 and will terminate on or before February 9, 2022.10, 2023. For the three and ninesix months ended SeptemberJune 30, 2021,2022, the Company did not repurchase any shares under the 20212022 Buyback Program.

On August 8, 2022, Ting LLC entered into the Unit Purchase Agreement pursuant to which Ting LLC will sell and issue 10,000,000 of its Series A Preferred Units to Generate at a cash purchase price of $6.00 per Series A Preferred Unit for an aggregate purchase price of $60 million at the Initial Funding. The sale of such shares was not registered under the Securities Act because it was made in a transaction exempt from registration under Section 4(a)(2) of the Securities Act and/or Rule 506 promulgated thereunder.

 

Item 3.  Defaults Upon Senior Securities

 

None.

 

Item 4. Mine Safety Disclosures

 

Not applicable.

 

Item 5. Other Information

 

None.Issuance of Preferred Units by Ting Fiber, LLC

On August 8, 2022, the Company completed an "F" reorganization for U.S. federal income tax purposes whereby Ting Fiber, Inc., was converted to Ting LLC upon the filing of a Certificate of Conversion with the office of the Secretary of State of the State of Delaware. 

Subsequently on August 8, Ting LLC entered into the Unit Purchase Agreement pursuant to which Ting LLC will issue and sell 10,000,000 units of its Series A Preferred Units to Generate at a cash purchase price of $6.00 per unit at the Initial Funding. Under the Unit Purchase Agreement, after the Initial Funding until the End Date Ting LLC will, upon achievement of pre-determined operational and financial drawdown milestones, issue and sell to Generate in subsequent fundings an aggregate of 23,333,333.34 units of additional Series A Preferred Units on the same terms and conditions as in the Initial Funding. The investment will provide Ting LLC $60 million of capital upon the Initial Funding, with an additional $140 million of capital commitments available to Ting LLC over the subsequent three-year period if the Milestones are achieved. From the Transaction Close until the earlier of (i) the End Date and (ii) the date upon which Generate has purchased $140 million of Series A Preferred Units pursuant to Milestone Fundings, Ting LLC is required to pay Generate a standby fee which will be calculated at a rate of 0.50% of the unpaid $140 million capital commitment which will be paid quarterly.

Concurrent with the Transaction Close, Ting LLC and Generate entered into the LLC Agreement. Under the LLC Agreement, the Series A Preferred Units will accrue preferred return at a rate of 15% per annum (subject to certain adjustments as described below) on a non-cash basis for the first 24 months following the Initial Funding; in addition Ting LLC will grant Generate certain customary and other minority protections, including, without limitation, the appointment of one Manager to the newly formed three-person Board of Managers of Ting LLC.
In addition, concurrent with the Transaction Close, Ting  LLC and Generate Affiliate will enter into the ECC Agreement, providing for up to $400 million of additional capital commitments from Generate Affiliate under which Ting and Generate Affiliate will jointly evaluate, build and operate new ECC Networks and form a joint venture entity to own such ECC Networks. If Generate Affiliate and Ting LLC approve new ECC Networks under the ECC Agreement, then Generate Affiliate is expected to provide equity financing through the aforementioned capital commitments and be responsible for building and maintaining the ECC Networks while Ting LLC will lease the ECC Networks from Generate Affiliate to conduct its business as an ISP anchor tenant. Ting LLC has the option, but not the obligation, to participate in such equity financing. Subject to the value of the ECC Networks approved under the ECC Agreement the rate of preferred return on the Series A Preferred Units purchased under the Unit Purchase Agreement may be adjusted down to a floor of 13% or up to a ceiling of 17% per annum.

Third Amended and Restated Credit Agreement

 

On August 8, 2022, the Company entered into the Amended Credit Agreement with the Lenders.  The Amended Credit Agreement continues to provide the Company with access to an aggregate of $240 million in committed funds under the Credit Facility. Under the Amended Credit Agreement, and in connection with the Unit Purchase Agreement the Lenders have agreed that Ting Fiber, Inc. (converted to Ting LLC) and its wholly owned subsidiaries shall cease to be Guarantors under the Credit Facility and shall automatically be released from their respective guarantee and security documents, including a release of the Lenders' security interests and liens upon the assets of such entities. Additionally, the Amended Credit Agreement has extended the maturity of the Credit Facility to June 14, 2024. The Company is subject to the following financial covenants at all times, which are to be calculated on a rolling four quarter basis: (i) maximum Total Funded Debt to Adjusted EBITDA Ratio of 4.00:1.00 until September 29, 2023 and 3.75:1.00 thereafter; and (ii) minimum Interest Coverage Ratio of 3.00:1.00.  The financial covenant calculations will exclude the financial results of Ting Fiber Inc. (converted to Ting LLC) and its wholly owned subsidiaries. The Amended Credit Agreement added SOFR Loans as a form of advance available under the Credit Facility to replace LIBOR Rate Advances, and such SOFR Loans may bear interest based on Adjusted Daily Simple SOFR (defined to be the applicable SOFR rate published by the Federal Reserve Bank of New York plus 0.10% per annum subject to a floor of zero) or Adjusted Term SOFR (defined to be the applicable SOFR rate published by CME Group Benchmark Administration Limited plus 0.10% for one-month, 0.15% for three-months, and 0.25% for six-months per annum).

46
47

 

Item 6. Exhibits

 

 

No.

  

Description

   

3.1.1

  

Fourth Amended and Restated Articles of Incorporation of Tucows Inc. (Incorporated by reference to Exhibit 3.1 filed with Tucows’ Current Report on Form 8-K, as filed with the SEC on November 29, 2007).

3.1.2

  

Articles of Amendment to Fourth Amended and Restated Articles of Incorporation of Tucows Inc. (Incorporated by reference to Exhibit 3.1 filed with Tucows’ Current Report on Form 8-K, as filed with the SEC on January 3, 2014).

3.2

  

Second Amended and Restated Bylaws of Tucows Inc. (Incorporated by reference to Exhibit 3.2 filed with Tucows’ Annual Report on Form 10-K for the year ended December 31, 2006, as filed with the SEC on March 29, 2007).

3.3

  

Amendment No. 1 to Second Amended and Restated Bylaws of Tucows Inc. (Incorporated by Reference to Exhibit 3.3 filed with Tucows’ Quarterly Report on Form 10-Q for the quarter ended June 30, 2012).

10.1Amending agreement No.1 to the Second Amended and Restated Senior Secured Credit Agreement, dated March 31, 2022 (Incorporated by Reference to Exhibit 3.4 filed with Tucows' Quarterly Report on Form 10-Q for the quarter ended March 31, 2022)
10.2#Amending agreement No.2 to the Second Amended and Restated Senior Secured Credit Agreement, dated June 29, 2022, by and among Tucows.com Co., Ting Fiber, Inc., Ting Inc., Tucows (Delaware) Inc., Tucows (Emerald), LLC, as Borrowers, Tucows Inc. and certain other subsidiaries thereof, as Guarantors, Royal Bank of Canada, as Administrative Agent, and Bank of Montreal, Royal Bank of Canada, The Bank of Nova Scotia, Canadian Imperial Bank of Commerce, HSBC Bank Canada and Toronto Dominion-Bank as Lenders.

31.1#

  

Chief Executive Officer's Rule 13a-14(a)/15d-14(a) Certification

31.2#

  

Chief Financial Officer's Rule 13a-14(a)/15d-14(a) Certification

32.1

  

Chief Executive Officer's Section 1350 Certification †

32.2

  

Chief Financial Officer's Section 1350 Certification †

101.INS#

  

Inline XBRL Instance Document (the Instance Document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document)

101.SCH#

  

Inline XBRL Taxonomy Extension Schema Document

101.CAL#

  

Inline XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF#

  

Inline XBRL Taxonomy Extension Definition Linkbase Document

101.LAB#

  

Inline XBRL Taxonomy Extension Label Linkbase Document

101.PRE#

  

Inline XBRL Taxonomy Extension Presentation Linkbase Document
104# Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

 

 

#

Filed herewith.

Furnished herewith.

 

4748

 

SIGNATURES

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

Date: November 4, 2021August 9, 2022

TUCOWS INC.

  

  

  

By:

/s/ ELLIOT NOSS

  

  

Elliot Noss

  

  

President and Chief Executive Officer

  

  

  

  

By:

/s/ DAVINDER SINGH

  

  

Davinder Singh

Chief Financial Officer

  

  

(Principal Financial and Accounting Officer)

 

4849