UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
þQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended JuneSeptember 30, 2017
OR
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission File Number: 1-34354
 
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
(Exact name of Registrant as specified in its Charter)
 
Luxembourg98-0554932
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)

40, avenue Monterey
L-2163 Luxembourg
Grand Duchy of Luxembourg
(Address of principal executive offices) (Zip Code)

(352) 24 69 79 00
(Registrant’s telephone number)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ  No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes þ  No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company or an emerging growth company (as defined in Rule 12b-2 of the Exchange Act):
Large accelerated filer þ
Accelerated filer o
Non-accelerated filer o (Do not check if a smaller reporting company)
Smaller reporting company o
 
Emerging growth company o
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided by Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o  Noþ

As of August 4,October 20, 2017, there were 18,048,97717,904,739 outstanding shares of the registrant’s shares of beneficial interest (excluding 7,363,7717,508,009 shares held as treasury stock).
 

Table of Contents

ALTISOURCE PORTFOLIO SOLUTIONS S.A.

FORM 10-Q

   Page
 
    
  
  
  
  
  
  
    
 
    
 
    
 
    
 
    
 
    
 
    
 
    
 
    


PART I — FINANCIAL INFORMATION

Item 1. Interim Condensed Consolidated Financial Statements (Unaudited)

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except per share data)
June 30,
2017
 December 31,
2016
September 30,
2017
 December 31,
2016
      
ASSETS
Current assets:      
Cash and cash equivalents$114,205
 $149,294
$114,123
 $149,294
Available for sale securities53,628
 45,754
46,044
 45,754
Accounts receivable, net72,977
 87,821
63,177
 87,821
Prepaid expenses and other current assets49,419
 42,608
59,880
 42,608
Total current assets290,229
 325,477
283,224
 325,477
      
Premises and equipment, net87,060
 103,473
80,823
 103,473
Goodwill86,283
 86,283
86,283
 86,283
Intangible assets, net136,893
 155,432
128,289
 155,432
Deferred tax assets, net5,160
 7,292
7,214
 7,292
Other assets11,003
 11,255
10,568
 11,255
      
Total assets$616,628
 $689,212
$596,401
 $689,212
      
LIABILITIES AND EQUITY
Current liabilities:      
Accounts payable and accrued expenses$75,162
 $83,135
$83,352
 $83,135
Accrued litigation settlement
 32,000

 32,000
Current portion of long-term debt5,945
 5,945
5,945
 5,945
Deferred revenue9,886
 8,797
9,746
 8,797
Other current liabilities10,520
 19,061
10,982
 19,061
Total current liabilities101,513
 148,938
110,025
 148,938
      
Long-term debt, less current portion439,486
 467,600
414,431
 467,600
Other non-current liabilities8,906
 10,480
7,796
 10,480
      
Commitments, contingencies and regulatory matters (Note 20)   

 

      
Equity:      
Common stock ($1.00 par value; 100,000 shares authorized, 25,413 issued and 18,034 outstanding as of June 30, 2017; 25,413 shares authorized and issued and 18,774 outstanding as of December 31, 2016)25,413
 25,413
Common stock ($1.00 par value; 100,000 shares authorized, 25,413 issued and 17,905 outstanding as of September 30, 2017; 25,413 shares authorized and issued and 18,774 outstanding as of December 31, 2016)25,413
 25,413
Additional paid-in capital110,078
 107,288
111,457
 107,288
Retained earnings341,926
 333,786
342,111
 333,786
Accumulated other comprehensive income (loss)3,997
 (1,745)
Treasury stock, at cost (7,379 shares as of June 30, 2017 and 6,639 shares as of December 31, 2016)(416,342) (403,953)
Accumulated other comprehensive loss(1,533) (1,745)
Treasury stock, at cost (7,508 shares as of September 30, 2017 and 6,639 shares as of December 31, 2016)(414,668) (403,953)
Altisource equity65,072
 60,789
62,780
 60,789
      
Non-controlling interests1,651
 1,405
1,369
 1,405
Total equity66,723
 62,194
64,149
 62,194
      
Total liabilities and equity$616,628
 $689,212
$596,401
 $689,212

See accompanying notes to condensed consolidated financial statements.

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME
(in thousands, except per share data)
 Three months ended
 June 30,
 Six months ended
 June 30,
 Three months ended
 September 30,
 Nine months ended
 September 30,
 2017 2016 2017 2016 2017 2016 2017 2016
                
Revenue $250,685
 $255,799
 $491,168
 $505,931
 $234,979
 $252,745
 $726,147
 $758,676
Cost of revenue 185,393
 174,371
 363,346
 343,234
 174,898
 174,002
 538,244
 517,236
                
Gross profit 65,292
 81,428
 127,822
 162,697
 60,081
 78,743
 187,903
 241,440
Selling, general and administrative expenses 52,470
 54,207
 100,171
 107,823
 46,622
 53,886
 146,793
 161,709
                
Income from operations 12,822
 27,221
 27,651
 54,874
 13,459
 24,857
 41,110
 79,731
Other income (expense), net:                
Interest expense (5,465) (5,988) (11,263) (12,529) (5,599) (5,952) (16,862) (18,481)
Other income (expense), net 4,803
 2,744
 5,518
 2,717
 2,497
 (109) 8,015
 2,608
Total other income (expense), net (662) (3,244) (5,745) (9,812) (3,102) (6,061) (8,847) (15,873)
                
Income before income taxes and non-controlling interests 12,160
 23,977
 21,906
 45,062
 10,357
 18,796
 32,263
 63,858
Income tax provision (2,438) (3,291) (5,024) (5,484) (2,591) (7,324) (7,615) (12,808)
                
Net income 9,722
 20,686
 16,882
 39,578
 7,766
 11,472
 24,648
 51,050
Net income attributable to non-controlling interests (687) (692) (1,302) (1,090) (805) (883) (2,107) (1,973)
                
Net income attributable to Altisource $9,035
 $19,994
 $15,580
 $38,488
 $6,961
 $10,589
 $22,541
 $49,077
                
Earnings per share:                
Basic $0.49
 $1.08
 $0.84
 $2.06
 $0.39
 $0.57
 $1.23
 $2.63
Diluted $0.48
 $1.02
 $0.82
 $1.94
 $0.38
 $0.54
 $1.20
 $2.49
                
Weighted average shares outstanding:                
Basic 18,335
 18,437
 18,497
 18,646
 18,023
 18,715
 18,337
 18,669
Diluted 18,836
 19,604
 19,069
 19,822
 18,429
 19,568
 18,854
 19,738
                
Comprehensive income:                
Net income $9,722
 $20,686
 $16,882
 $39,578
 $7,766
 $11,472
 $24,648
 $51,050
Other comprehensive income (loss), net of tax:                
Unrealized gain (loss) on securities, net of income tax (provision) benefit of $2,593, $3,249, $(2,132), $2,960 (6,981) (7,871) 5,742
 (7,172)
Unrealized gain (loss) on securities, net of income tax benefit (provision) of $2,054, $(2,070), $(78), $889, respectively (5,530) 5,016
 212
 (2,156)
                
Comprehensive income, net of tax 2,741
 12,815
 22,624
 32,406
 2,236
 16,488
 24,860
 48,894
Comprehensive income attributable to non-controlling interests (687) (692) (1,302) (1,090) (805) (883) (2,107) (1,973)
                
Comprehensive income attributable to Altisource $2,054
 $12,123
 $21,322
 $31,316
 $1,431
 $15,605
 $22,753
 $46,921

See accompanying notes to condensed consolidated financial statements.

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF EQUITY
(in thousands)
Altisource Equity    Altisource Equity    
Common stock Additional paid-in capital Retained earnings Accumulated other comprehensive income (loss) Treasury stock, at cost Non-controlling interests TotalCommon stock Additional paid-in capital Retained earnings Accumulated other comprehensive income (loss) Treasury stock, at cost Non-controlling interests Total
Shares              Shares              
                              
Balance, December 31, 201525,413
 $25,413
 $96,321
 $369,270
 $
 $(440,026) $1,292
 $52,270
25,413
 $25,413
 $96,321
 $369,270
 $
 $(440,026) $1,292
 $52,270
Comprehensive income:                              
Net income
 
 
 38,488
 
 
 1,090
 39,578

 
 
 49,077
 
 
 1,973
 51,050
Other comprehensive loss, net of tax
 
 
 
 (7,172) 
 
 (7,172)
 
 
 
 (2,156) 
 
 (2,156)
Distributions to non-controlling interest holders
 
 
 
 
 
 (1,065) (1,065)
 
 
 
 
 
 (1,637) (1,637)
Share-based compensation expense
 
 3,569
 
 
 
 
 3,569

 
 4,692
 
 
 
 
 4,692
Exercise of stock options and issuance of restricted shares
 
 
 (4,298) 
 5,284
 
 986

 
 
 (58,912) 
 67,788
 
 8,876
Repurchase of shares
 
 
 
 
 (19,746) 
 (19,746)
 
 
 
 
 (34,321) 
 (34,321)
                              
Balance, June 30, 201625,413
 $25,413
 $99,890
 $403,460
 $(7,172) $(454,488) $1,317
 $68,420
Balance, September 30, 201625,413
 $25,413
 $101,013
 $359,435
 $(2,156) $(406,559) $1,628
 $78,774
                              
Balance, December 31, 201625,413
 $25,413
 $107,288
 $333,786
 $(1,745) $(403,953) $1,405
 $62,194
25,413
 $25,413
 $107,288
 $333,786
 $(1,745) $(403,953) $1,405
 $62,194
Comprehensive income:                              
Net income
 
 
 15,580
 
 
 1,302
 16,882

 
 
 22,541
 
 
 2,107
 24,648
Other comprehensive income, net of tax
 
 
 
 5,742
 
 
 5,742

 
 
 
 212
 
 
 212
Distributions to non-controlling interest holders
 
 
 
 
 
 (1,056) (1,056)
 
 
 
 
 
 (2,143) (2,143)
Share-based compensation expense
 
 1,858
 
 
 
 
 1,858

 
 3,237
 
 
 
 
 3,237
Cumulative effect of an accounting change (Note 1)
 
 932
 (932) 
 
 
 

 
 932
 (932) 
 
 
 
Exercise of stock options and issuance of restricted shares
 
 
 (5,014) 
 5,779
 
 765

 
 
 (11,787) 
 13,871
 
 2,084
Treasury shares withheld for the payment of tax on restricted share issuances
 
 
 (1,494) 
 405
 
 (1,089)
 
 
 (1,497) 
 409
 
 (1,088)
Repurchase of shares
 
 
 
 
 (18,573) 
 (18,573)
 
 
 
 
 (24,995) 
 (24,995)
                              
Balance, June 30, 201725,413
 $25,413
 $110,078
 $341,926
 $3,997
 $(416,342) $1,651
 $66,723
Balance, September 30, 201725,413
 $25,413
 $111,457
 $342,111
 $(1,533) $(414,668) $1,369
 $64,149

See accompanying notes to condensed consolidated financial statements.

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
Six months ended
 June 30,
Nine months ended
 September 30,
2017 20162017 2016
      
Cash flows from operating activities: 
  
 
  
Net income$16,882
 $39,578
$24,648
 $51,050
Adjustments to reconcile net income to net cash provided by operating activities: 
  
 
  
Depreciation and amortization18,895
 18,346
27,411
 27,521
Amortization of intangible assets18,539
 24,967
27,143
 36,432
Change in the fair value of acquisition related contingent consideration16
 193
24
 (1,174)
Share-based compensation expense1,858
 3,569
3,237
 4,692
Bad debt expense2,890
 1,041
3,101
 763
Gain on early extinguishment of debt(3,937) (5,464)(5,419) (5,464)
Amortization of debt discount156
 201
225
 307
Amortization of debt issuance costs433
 557
625
 850
Deferred income taxes
 18

 17
Loss on disposal of fixed assets2,798
 9
2,776
 30
Changes in operating assets and liabilities: 
  
 
  
Accounts receivable11,954
 3,407
21,543
 3,505
Prepaid expenses and other current assets(6,811) (6,012)(17,272) (10,167)
Other assets523
 447
760
 496
Accounts payable and accrued expenses(10,637) (4,454)165
 7,005
Other current and non-current liabilities(41,042) (6,998)(41,838) (9,828)
Net cash provided by operating activities12,517
 69,405
47,129
 106,035
      
Cash flows from investing activities: 
  
 
  
Additions to premises and equipment(5,658) (12,441)(7,485) (16,525)
Acquisition of businesses, net of cash acquired
 (9,617)
Purchase of available for sale securities
 (48,219)
 (48,219)
Change in restricted cash(271) (10)(73) 
Other investing activities
 266
Net cash used in investing activities(5,929) (60,670)(7,558) (74,095)
      
Cash flows from financing activities: 
  
 
  
Repayment and repurchases of long-term debt(24,766) (47,751)(48,600) (49,237)
Proceeds from stock option exercises765
 986
2,084
 8,876
Purchase of treasury shares(15,531) (19,746)(24,995) (34,321)
Distributions to non-controlling interests(1,056) (1,065)(2,143) (1,637)
Payment of tax withholding on issuance of restricted shares(1,089) 
(1,088) 
Net cash used in financing activities(41,677) (67,576)(74,742) (76,319)
      
Net decrease in cash and cash equivalents(35,089) (58,841)(35,171) (44,379)
Cash and cash equivalents at the beginning of the period149,294
 179,327
149,294
 179,327
      
Cash and cash equivalents at the end of the period$114,205
 $120,486
$114,123
 $134,948
      
Supplemental cash flow information: 
  
 
  
Interest paid$10,787
 $11,694
$16,203
 $17,244
Income taxes paid, net12,668
 5,618
15,445
 14,178
      
Non-cash investing and financing activities: 
  
 
  
(Decrease) increase in payables for purchases of premises and equipment$(378) $1,369
Increase in payables for purchases of treasury shares3,042
 
Increase in payables for purchases of premises and equipment$52
 $2,458

See accompanying notes to condensed consolidated financial statements.

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
NOTE 1 — ORGANIZATION AND BASIS OF PRESENTATION
Description of Business
Altisource Portfolio Solutions S.A., together with its subsidiaries (which may be referred to as “Altisource,” the “Company,” “we,” “us” or “our”), is an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative services and technologies, Altisource helps solve the demands of the ever-changing market.
Altisource Portfolio Solutions S.A. was formedis organized under the laws of Luxembourg and is publicly traded on the NASDAQ Global Select Market under the symbol “ASPS.”
Basis of Accounting and Presentation
The unaudited interim condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Article 10 of Securities and Exchange Commission (“SEC”) Regulation S-X. Accordingly, these financial statements do not include all of the information and footnotes required by GAAP for complete consolidated financial statements. In the opinion of management, the interim data includes all normal recurring adjustments considered necessary to fairly state the results for the interim periods presented. The preparation of interim condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of our interim condensed consolidated financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Intercompany transactions and accounts have been eliminated in consolidation.
Effective January 1, 2017, our reportable segments changed as a result of changes in our internal organization, which changed the way our Chief Executive Officer (our chief operating decision makermaker) manages our businesses, allocates resources and evaluates performance. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. Prior year comparable period segment disclosures have been restated to conform to the current year presentation. See Note 21 for a description of our business segments.
Altisource consolidates a cooperative entityBest Partners Mortgage Cooperative, Inc., which is managed by The Mortgage Partnership of America, L.L.C. (“MPA”), a wholly-owned subsidiary of Altisource,Altisource. Best Partners Mortgage Cooperative, Inc., is a mortgage cooperative doing business as Lenders One® (“Lenders One”). MPA provides services to Lenders One under a management agreement that ends on December 31, 2025 (with renewals for three successive five-year periods at MPA’s option).
The management agreement between MPA and Lenders One, pursuant to which MPA is the management company, represents a variable interest in a variable interest entity. MPA is the primary beneficiary of Lenders One as it has the power to direct the activities that most significantly impact the cooperative’s economic performance and the right to receive benefits from the cooperative. As a result, Lenders One is presented in the accompanying condensed consolidated financial statements on a consolidated basis and the interests of the members are reflected as non-controlling interests. As of JuneSeptember 30, 2017, Lenders One had total assets of $3.5$4.6 million and total liabilities of $0.9$2.0 million. As of December 31, 2016, Lenders One had total assets of $3.8 million and total liabilities of $1.5 million.
These interim condensed consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2016, as filed with the SEC on February 16, 2017.
Fair Value Measurements
Fair value is defined as an exit price, representing the amount that would be received for an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The three-tier hierarchy for inputs used in measuring fair value, which prioritizes the inputs used in the methodologies of measuring fair value for assets and liabilities, is as follows:
Level 1Quoted prices in active markets for identical assets and liabilities
Level 2 Observable inputs other than quoted prices included in Level 1
Level 3 Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of assets or liabilities.liabilities
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Financial assets and financial liabilities are classified based on the lowest level of input that is significant to the fair value measurements. Our assessment of the significance of a particular input to the fair value measurements requires judgment and may affect the valuation of the assets and liabilities being measured and their placement within the fair value hierarchy.
Recently Adopted Accounting Pronouncement
The Financial Accounting Standards Board (“FASB”) Accounting Standards Update (“ASU”) No. 2016-09, Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting, became effective on January 1, 2017. This standard simplifies several aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities and classification on the statement of cash flows. The standard requires companies to recognize all award-related excess tax benefits and tax deficiencies in the income statement, classify any excess tax benefits as an operating activity in the statement of cash flows, limit tax withholding up to the maximum statutory tax rates in order to continue to apply equity accounting rules and classify cash paid by employers when directly withholding shares for tax withholding purposes as an investing activity in the statement of cash flows. The standard also provides companies with the option of estimating forfeitures or recognizing forfeitures as they occur. In connection with the adoption of this standard, the Company made an accounting policy election to account for forfeitures in compensation expense as they occur, rather than continuing to apply the Company’s previous policy of estimating forfeitures. This policy election resulted in a cumulative effect adjustment of $0.9 million to retained earnings and additional paid-in capital as of January 1, 2017 using the modified retrospective transition method. There were no other significant impacts of the adoption of this standard on the Company’s results of operations and financial position.
Future Adoption of New Accounting Pronouncements
In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606). This standard establishes a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most current revenue recognition guidance. The core principle of this new standard is an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption is permitted, although not prior to annual periods beginning after December 15, 2016. The Company is currently evaluatingplans to adopt ASU No. 2014-09 retrospectively with the impactcumulative effect of this guidanceinitially applying the new standard recognized on its resultsthe date of operations and financial position.the initial application. The new standard will be effective for the Company on January 1, 2018. Based on the Company’s analysis of all sources of revenue from customers for the sixnine months ended JuneSeptember 30, 2017, the Company estimatedestimates that less than 4%3% of consolidated revenue, primarily related to software development professional services, would likely be deferred and recognized over future periods under the new standard. The Company will continue to analyze the impact of this guidance and refine the estimated impact on its results of operations and financial position.
In January 2016, the FASB issued ASU No. 2016-01, Financial Instruments - Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities. This standard will require equity investments (except those accounted for under the equity method of accounting or those that result in consolidation of the investee) to be measured at fair value with changes in fair value recognized in net income. The standard also simplifies the impairment assessment of equity investments without readily determinable fair values by requiring a qualitative assessment to identify impairment. When a qualitative assessment indicates that impairment exists, an entity is required to measure the investment at fair value. It also amends certain financial statement presentation and disclosure requirements associated with the fair value of financial instruments. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption is not permitted. Based on the Company’s preliminary analysis of this guidance, upon adoption of ASU No. 2016-01 the Company will reflect changes in the fair value of its available for sale securities in income. These changes in fair value are currently reflected in other comprehensive income. The Company will continueadopt ASU No. 2016-01 with a cumulative effect adjustment to analyze the impactbalance sheet as of the beginning of the year of adoption. The Company currently has one investment that will be impacted by this guidancestandard, its investment in Altisource Residential Corporation (“RESI”) (see Note 4). As of September 30, 2017 and refineDecember 31, 2016, the estimated impact on its results of operationsunrealized loss in accumulated other comprehensive loss related to the RESI investment was $1.5 million and financial position.$1.7 million, respectively.
In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842). This standard introduces a new lessee model that brings substantially all leases on the balance sheet. The standard will require companies to recognize lease assets and lease liabilities on their balance sheets and disclose key information about leasing arrangements in their financial statements. This standard will be effective for annual periods beginning after December 15, 2018, including interim periods within that reporting period. Early application of this standard is permitted. The Company is currently evaluating the impact of this guidance on its results of operations and financial position. Based on the Company’s preliminary analysis of its lease arrangements as of JuneSeptember 30, 2017 where the Company is a lessee, less than $30.0$25.0 million, primarily related to office leases, would be recorded as right-of-use assets and
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

lease liabilities on the Company’s balance sheet under the new standard. The Company will continue to analyze the impact of this guidance and refine the estimated impact on its results of operations and financial position.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

In March 2016, the FASB issued ASU No. 2016-08, Revenue from Contracts with Customers (Topic 606): Principal versus Agent Considerations (Reporting Revenue Gross versus Net). This standard clarifies guidance on principal versus agent considerations in connection with revenue recognition. When another party is involved in providing goods or services to a customer, an entity is required to determine whether the nature of its promise is to provide the specified good or service itself (that is, the entity is a principal) or to arrange for that good or service to be provided by the other party (that is, the entity is an agent). An entity is a principal if it controls the specified good or service before that good or service is transferred to a customer. The guidance includes indicators to assist an entity in determining whether it controls a specified good or service before it is transferred to the customer. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption is permitted, although not prior to annual periods beginning after December 15, 2016. The Company is currently evaluating the impact this guidance may have on its results of operations and financial position in connection with its adoption of ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), as described above.
In April 2016, the FASB issued ASU No. 2016-10, Revenue from Contracts with Customers (Topic 606): Identifying Performance Obligations and Licensing. This standard provides guidance on identifying performance obligations in a contract with a customer and clarifying several licensing considerations, including whether an entity’s promise to grant a license provides a customer with either a right to use the entity’s intellectual property (which is satisfied at a point in time) or a right to access the entity’s intellectual property (which is satisfied over time) and guidance on sales-based and usage-based royalties. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption is permitted, although not prior to annual periods beginning after December 15, 2016. The Company is currently evaluating the impact this guidance may have on its results of operations and financial position in connection with its adoption of ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), as described above.
In May 2016, the FASB issued ASU No. 2016-12, Revenue from Contracts with Customers (Topic 606): Narrow-Scope Improvements and Practical Expedients. This standard addresses collectability, sales taxes and other similar taxes collected from customers, non-cash consideration, contract modifications at transition and completed contracts at transition. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption is permitted, although not prior to annual periods beginning after December 15, 2016. The Company is currently evaluating the impact this guidance may have on its results of operations and financial position in connection with its adoption of ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), as described above.
In August 2016, the FASB issued ASU No. 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments. This standard addresses eight specific cash flow issues with the objective of reducing the existing diversity in practice. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption of this standard is permitted. The Company currently does not expect the adoption of this guidance to have a material effect on its statement of cash flows.
In October 2016, the FASB issued ASU No. 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than Inventory. This standard will require that companies recognize the income tax consequences of an intra-entity transfer of an asset (other than inventory) when the transfer occurs. Current guidance prohibits companies from recognizing current and deferred income taxes for an intra-entity asset transfer until the asset has been sold to an outside party. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption of this standard is permitted. The Company currently does not expect the adoption of this guidance to have a material effect on its results of operations and financial position.
In November 2016, the FASB issued ASU No. 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash. This standard will require that companies include restricted cash and restricted cash equivalents in their cash and cash equivalent balances in the statement of cash flows. Therefore, amounts generally described as restricted cash and restricted cash equivalents should be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption of this standard is permitted. The Company currently does not expect the adoption of this guidance to have a material effect on its statement of cash flows. As of JuneSeptember 30, 2017 and December 31, 2016, restricted cash was $4.4$4.2 million and $4.1 million, respectively.
In December 2016, the FASB issued ASU No. 2016-20, Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers. The FASB issued 13 technical corrections and improvements to ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), including providing optional exemptions from the disclosure requirement for remaining performance obligations for specific situations in which an entity need not estimate variable consideration to recognize revenue. The amendments in this standard also expand the information that is required to be disclosed when an entity applies one of the optional exemptions. This standard will be effective for annual periods beginning after December 15, 2017, including interim
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

periods within that reporting period. Early adoption is permitted, although not prior to annual periods beginning after December 15, 2016. The Company is currently evaluating the impact this guidance may have on its results of operations and financial position in connection with its adoption of ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), as described above.
In January 2017, the FASB issued ASU No. 2017-01, Business Combinations (Topic 805): Clarifying the Definition of a Business. This standard clarifies the definition of a business and provides a screen to determine if a set of inputs, processes and outputs is a business. The screen requires that when substantially all of the fair value of gross assets acquired (or disposed of) is concentrated in a single identifiable asset or a group of similar identifiable assets, the assets acquired would not be a business. Under the new guidance, in order to be considered a business, an acquisition must include, at a minimum, an input and a substantive process that together significantly contribute to the ability to create output. In addition, the standard narrows the definition of the term “output” so that it is consistent with how it is described in ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606). This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. The Company is currently evaluatingdoes not expect the impactadoption of this guidance mayto have a material effect on its consolidatedresults of operations and financial statements.position.
In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment. This standard will simplify the subsequent measurement of goodwill by eliminating Step 2 from the goodwill impairment test. Current guidance requires that companies compute the implied fair value of goodwill under Step 2 by performing procedures to determine the fair value at the impairment testing date of its assets and liabilities (including unrecognized assets and liabilities) following the procedure that would be required in determining the fair value of assets acquired and liabilities assumed in a business combination. This standard will require companies to perform annual or interim goodwill impairment tests by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. This standard will be effective for annual periods beginning after December 15, 2019, including interim periods within that reporting period, and will be applied prospectively. Early adoption of this standard is permitted. The Company is currently evaluating the impact this guidance may have on its consolidated financial statements.
In February 2017, the FASB issued ASU No. 2017-05, Other Income-Gains and Losses from the Derecognition of Nonfinancial Assets (Subtopic 610-20): Clarifying the Scope of Asset Derecognition Guidance and Accounting for Partial Sales of Nonfinancial Assets. This standard was issued to clarify the scope of Subtopic 610-20, Other Income-Gains and Losses from the Derecognition of Nonfinancial Assets, and to add guidance for partial sales of nonfinancial assets. Subtopic 610-20 provides guidance for recognizing gains and losses from the transfer of nonfinancial assets in contracts with noncustomers. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption is permitted, although not prior to annual periods beginning after December 15, 2016. The Company currently does not expect the adoption of this guidance to have a material effect on its results of operations and financial position.
In May 2017, the FASB issued ASU No. 2017-09, Compensation—Stock Compensation (Topic 718): Scope of Modification Accounting. This standard provides guidance about which changes to the terms or conditions of a share-based payment award require the application of modification accounting. This standard will require companies to continue to apply modification accounting, unless the fair value, vesting conditions and classification of an award all do not change as a result of the modification. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption is permitted. The Company currently does not expect the adoption of this guidance to have a material effect on its results of operations and financial position.
In August 2017, the FASB issued ASU No. 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities. The amendments in this standard better align an entity’s risk management activities and financial reporting for hedging relationships through changes to both the designation and measurement guidance for qualifying hedging relationships and the presentation of hedging results. This standard will be effective for annual periods beginning after December 15, 2018, including interim periods within that reporting period. Early application is permitted. The Company currently does not expect the adoption of this guidance to have a material effect on its results of operations and financial position.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 2 — CUSTOMER CONCENTRATION
Ocwen Financial Corporation (“Ocwen”) is our largest customer. Ocwen purchases certain mortgage services and technology services from us under the terms of master services agreements and amendments thereto (collectively, the “Ocwen Service Agreements”) with terms extending through August 2025. Certain of the Ocwen Service Agreements, among other things, contain a “most favored nation” provision and also grant the parties the right to renegotiate pricing. Certain of the Ocwen Service Agreements also prohibit Ocwen from establishing fee-based businesses that would directly or indirectly compete with Altisource’s services with respect to the Homeward Residential, Inc. and Residential Capital, LLC servicing portfolios acquired by Ocwen in December 2012 and February 2013, respectively. In addition, Ocwen purchases certain origination services from Altisource under an agreement that continues until January 23, 2019, but which is subject to a 90 day termination right by Ocwen.
TableOcwen has disclosed that on July 23, 2017 it entered into a master agreement and a transfer agreement with New Residential Investment Corp. (individually, together with one or more of Content
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notesits subsidiaries, or one or more of its subsidiaries individually, “NRZ”) to Condensed Consolidated Financial Statements (Continuedundertake certain actions to facilitate the transfer from Ocwen to NRZ of Ocwen’s remaining interests in Ocwen’s non-government-sponsored enterprise (“non-GSE”)

mortgage servicing rights (“MSRs”) and subservicing relating to approximately $110 billion in unpaid principal balance as of June 30, 2017. On August 28, 2017, the Company entered into a Cooperative Brokerage Agreement and related letter agreement with NRZ. As a result, we expect that over time NRZ would become our largest customer, potentially representing more than 50% of our revenues.
Revenue from Ocwen primarily consists of revenue earned directly from Ocwen and revenue earned from the loans serviced by Ocwen when Ocwen designates us as the service provider. Revenue from Ocwen as a percentage of segment and consolidated revenue was as follows:
 Three months ended
 June 30,
 Six months ended
 June 30,
 Three months ended
 September 30,
 Nine months ended
 September 30,
 2017 2016 2017 2016 2017 2016 2017 2016
                
Mortgage Market 68% 64% 68% 65% 68% 65% 68% 65%
Real Estate Market 1% % 1% 1% 1% % 1% %
Other Businesses, Corporate and Eliminations 11% 22% 13% 23% 7% 25% 11% 24%
Consolidated revenue 58% 55% 58% 55% 58% 56% 58% 56%
For the sixnine months ended JuneSeptember 30, 2017 and 2016, we generated revenue from Ocwen of $285.6$422.1 million and $280.7$422.2 million, respectively ($144.2136.4 million and $140.5$141.6 million for the secondthird quarter of 2017 and 2016, respectively). Services provided to Ocwen during such periods and reported in the Mortgage Market segment included real estate asset management and sales, residential property valuation, trustee management services, property preservation and inspection services, insurance services, mortgage charge-off collections and certain software applications. Services provided to Ocwen and reported in the Real Estate Market segment included rental property management. Services provided to Ocwen and reported as Other Businesses, Corporate and Eliminations included information technology (“IT”) infrastructure management. As of JuneSeptember 30, 2017, accounts receivable from Ocwen totaled $23.8$23.7 million, $18.1$18.9 million of which was billed and $5.7$4.8 million of which was unbilled. As of December 31, 2016, accounts receivable from Ocwen totaled $26.2 million, $15.8 million of which was billed and $10.4 million of which was unbilled.
We earn additional revenue related to the portfolios serviced by Ocwen when a party other than Ocwen or NRZ selects Altisource as the service provider. For the sixnine months ended JuneSeptember 30, 2017 and 2016, we recognized revenue of $82.9$118.0 million and $98.0$146.0 million, respectively ($41.235.1 million and $51.3$48.0 million for the secondthird quarter of 2017 and 2016, respectively), related to the portfolios serviced by Ocwen when a party other than Ocwen or NRZ selected Altisource as the service provider. These amounts are not included in deriving revenue from Ocwen as a percentage of revenue in the table above.
We earned revenue from NRZ of $0.8 million related to the MSRs transferred by Ocwen to NRZ in the third quarter of 2017. We earned additional revenue of $1.0 million in the third quarter of 2017 related to the MSRs transferred by Ocwen to NRZ when a party other than NRZ selects Altisource as the service provider.
NOTE 3 — ACQUISITION
Granite Acquisition
On July 29, 2016, we acquired certain assets and assumed certain liabilities of Granite Loan Management of Delaware, LLC (“Granite”) for $9.5 million in cash. Granite provides residential and commercial loan disbursement processing, risk mitigation
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

and construction inspection services to lenders. The Granite acquisition is not material in relation to the Company’s results of operations or financial position.
The final allocation of the purchase price is as follows:
(in thousands)  
   
Accounts receivable, net $1,024
Prepaid expenses 22
Other assets 25
Premises and equipment, net 299
Non-compete agreements 100
Trademarks and trade names 100
Customer relationships 3,400
Goodwill 4,827
  9,797
Accounts payable and accrued expenses (57)
Other current liabilities (192)
   
Purchase price $9,548
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 4 — AVAILABLE FOR SALE SECURITIES
During the sixnine months ended JuneSeptember 30, 2016, we purchased 4.1 million shares of Altisource Residential Corporation (“Residential”)RESI common stock for $48.2 million. This investment is classified as available for sale and reflected in the condensed consolidated balance sheets at fair value at the respective balance sheet dates ($53.646.0 million as of JuneSeptember 30, 2017 and $45.8 million as of December 31, 2016). Unrealized gains and losses on available for sale securities are reflected in other comprehensive income, unless there is an impairment that is other than temporary. In the event that a decline in market value is other than temporary, we would record a charge to earnings and a new cost basis in the investment would be established. During the sixnine months ended JuneSeptember 30, 2017 and 2016, we earned dividends of $1.2$1.9 million and $1.0 million, respectively ($0.6 million and $1.0 million for the secondthird quarter of 2017 and 2016, respectively)no comparative amount for the third quarter of 2016), related to this investment. In addition, during the sixnine months ended JuneSeptember 30, 2016, we incurred expenses of $3.4 million (no comparative amountamounts in 2017)2017 and the third quarter of 2016) related to this investment.
NOTE 5 — ACCOUNTS RECEIVABLE, NET
Accounts receivable, net consists of the following:
(in thousands) June 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
        
Billed $53,703
 $58,392
 $48,108
 $58,392
Unbilled 31,242
 39,853
 23,951
 39,853
 84,945
 98,245
 72,059
 98,245
Less: Allowance for doubtful accounts (11,968) (10,424) (8,882) (10,424)
        
Total $72,977
 $87,821
 $63,177
 $87,821
Unbilled receivables consist primarily of certain real estate asset management and sales services for which we generally recognize revenue when the service is provided but collect upon closing of the sale, and default management services, for which we generally recognize revenues over the service delivery period but bill following completion of the service. We also include amounts in unbilled receivables that are earned during a month and billed in the following month.
NOTE 6 — PREPAID EXPENSES AND OTHER CURRENT ASSETS
Prepaid expenses and other current assets consist of the following:
(in thousands) June 30,
2017
 December 31,
2016
     
Maintenance agreements, current portion $6,008
 $6,590
Short-term investments in real estate 15,114
 13,025
Income taxes receivable 13,054
 5,186
Prepaid expenses 7,950
 6,919
Litigation settlement insurance recovery 
 4,000
Other current assets 7,293
 6,888
     
Total $49,419
 $42,608
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 6 — PREPAID EXPENSES AND OTHER CURRENT ASSETS
Prepaid expenses and other current assets consist of the following:
(in thousands) September 30,
2017
 December 31,
2016
     
Short-term investments in real estate $24,644
 $13,025
Income taxes receivable 13,219
 5,186
Prepaid expenses 7,712
 6,919
Maintenance agreements, current portion 4,658
 6,590
Litigation settlement insurance recovery 
 4,000
Other current assets 9,647
 6,888
     
Total $59,880
 $42,608
NOTE 7 — PREMISES AND EQUIPMENT, NET
Premises and equipment, net consists of the following:
(in thousands) June 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
        
Computer hardware and software $172,535
 $164,877
 $175,512
 $164,877
Office equipment and other 13,279
 20,188
 12,077
 20,188
Furniture and fixtures 13,895
 13,997
 13,826
 13,997
Leasehold improvements 33,019
 33,808
 33,570
 33,808
 232,728
 232,870
 234,985
 232,870
Less: accumulated depreciation and amortization (145,668)
(129,397)
Less: Accumulated depreciation and amortization (154,162) (129,397)
        
Total $87,060
 $103,473
 $80,823
 $103,473
Depreciation and amortization expense amounted to $18.9totaled $27.4 million and $18.3$27.5 million for the sixnine months ended JuneSeptember 30, 2017 and 2016, respectively ($8.98.5 million and $9.1$9.2 million for the secondthird quarter of 2017 and 2016, respectively), and is. These expenses are included in cost of revenue for operating assets and in selling, general and administrative expenses for non-operating assets in the accompanying condensed consolidated statements of operations and comprehensive income.
NOTE 8 — GOODWILL AND INTANGIBLE ASSETS, NET
Goodwill
The following is a summary of goodwill by segment:
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Total Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Total
                
Balance as of June 30, 2017 and December 31, 2016 $73,259
 $10,056
 $2,968
 $86,283
Balance as of September 30, 2017 and December 31, 2016 $73,259
 $10,056
 $2,968
 $86,283
Intangible assets, net
Intangible assets, net consist of the following:
  
Weighted average estimated useful life
(in years)
 Gross carrying amount Accumulated amortization Net book value
(in thousands)  June 30,
2017
 December 31,
2016
 June 30,
2017
 December 31,
2016
 June 30,
2017
 December 31,
2016
               
Definite lived intangible assets:              
Trademarks and trade names 13 $15,354
 $15,354
 $(8,328) $(7,724) $7,026
 $7,630
Customer related intangible assets 10 277,828
 277,828
 (173,452) (156,980) 104,376
 120,848
Operating agreement 20 35,000
 35,000
 (12,982) (12,104) 22,018
 22,896
Non-compete agreements 4 1,560
 1,560
 (702) (507) 858
 1,053
Intellectual property 10 300
 300
 (100) (85) 200
 215
Other intangible assets 5 3,745
 3,745
 (1,330) (955) 2,415
 2,790
               
Total   $333,787
 $333,787
 $(196,894) $(178,355) $136,893
 $155,432
Amortization expense for definite lived intangible assets was $18.5 million and $25.0 million for the six months ended June 30, 2017 and 2016, respectively ($9.4 million and $12.8 million for the second quarter of 2017 and 2016, respectively). Expected annual definite lived intangible asset amortization for 2017 through 2021 is $33.8 million, $26.2 million, $21.8 million, $18.2 million and $13.3 million, respectively.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Intangible assets, net
Intangible assets, net consist of the following:
  
Weighted average estimated useful life
(in years)
 Gross carrying amount Accumulated amortization Net book value
(in thousands)  September 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
               
Definite lived intangible assets:              
Trademarks and trade names 13 $15,354
 $15,354
 $(8,630) $(7,724) $6,724
 $7,630
Customer related intangible assets 10 277,828
 277,828
 (181,019) (156,980) 96,809
 120,848
Operating agreement 20 35,000
 35,000
 (13,424) (12,104) 21,576
 22,896
Non-compete agreements 4 1,560
 1,560
 (799) (507) 761
 1,053
Intellectual property 10 300
 300
 (108) (85) 192
 215
Other intangible assets 5 3,745
 3,745
 (1,518) (955) 2,227
 2,790
               
Total   $333,787
 $333,787
 $(205,498) $(178,355) $128,289
 $155,432
Amortization expense for definite lived intangible assets was $27.1 million and $36.4 million for the nine months ended September 30, 2017 and 2016, respectively ($8.6 million and $11.5 million for the third quarter of 2017 and 2016, respectively). Anticipated annual definite lived intangible asset amortization for 2017 through 2021 is $34.6 million, $26.2 million, $21.8 million, $18.2 million and $12.3 million, respectively.
NOTE 9 — OTHER ASSETS
Other assets consist of the following:
(in thousands) June 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
        
Security deposits $5,135
 $5,508
 $5,164
 $5,508
Restricted cash 4,200
 4,127
Maintenance agreements, non-current portion 666
 853
 503
 853
Restricted cash 4,398
 4,127
Other 804
 767
 701
 767
        
Total $11,003
 $11,255
 $10,568
 $11,255
NOTE 10 — ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES
Accounts payable and accrued expenses consist of the following:
(in thousands) June 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
        
Accounts payable $11,168
 $8,787
 $12,251
 $8,787
Accrued salaries and benefits 42,312
 47,614
Accrued expenses - general 30,552
 26,426
 28,789
 26,426
Accrued salaries and benefits 33,442
 47,614
Income taxes payable 
 308
 
 308
        
Total $75,162
 $83,135
 $83,352
 $83,135
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Other current liabilities consist of the following:
(in thousands) June 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
        
Unfunded cash account balances $2,475
 $7,137
 $5,054
 $7,137
Other 8,045
 11,924
 5,928
 11,924
        
Total $10,520
 $19,061
 $10,982
 $19,061
NOTE 11 — LONG-TERM DEBT
Long-term debt consists of the following:
(in thousands) June 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
        
Senior secured term loan $450,648
 $479,653
 $425,067
 $479,653
Less: debt issuance costs, net (3,831) (4,486)
Less: unamortized discount, net (1,386) (1,622)
Less: Debt issuance costs, net (3,445) (4,486)
Less: Unamortized discount, net (1,246) (1,622)
Net long-term debt 445,431
 473,545
 420,376
 473,545
Less: current portion (5,945) (5,945)
Less: Current portion (5,945) (5,945)
        
Long-term debt, less current portion $439,486
 $467,600
 $414,431
 $467,600
On November 27, 2012, Altisource Solutions S.à r.l., a wholly-owned subsidiary of Altisource Portfolio Solutions S.A., entered into a senior secured term loan agreement with Bank of America, N.A., as administrative agent, and certain lenders. Altisource Portfolio Solutions S.A. and certain subsidiaries are guarantors of the term loan (collectively, the “Guarantors”). We subsequently entered into three amendments to the senior secured term loan agreement to increase the principal amount of the senior secured term loan and, among other changes, re-establish the $200.0 million incremental term loan facility accordion, lower the interest rate, extend the maturity date by approximately one year and increase the maximum amount of Restricted Junior Payments (as
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

defined in the senior secured term loan agreement; other capitalized terms, unless defined herein, are defined in the senior secured term loan agreement).
After giving effect to the third amendment entered into on August 1, 2014, the term loan must be repaid in equal consecutive quarterly principal installments of $1.5 million, with the balance due at maturity. All amounts outstanding under the senior secured term loan agreement will become due on the earlier of (i) December 9, 2020 and (ii) the date on which the loans are declared to be due and owing by the administrative agent at the request (or with the consent) of the Required Lenders or as otherwise provided in the senior secured term loan agreement upon the occurrence of any event of default under the senior secured term loan agreement.
In addition to the scheduled principal payments, subject to certain exceptions, the term loan is subject to mandatory prepayment upon issuances of debt, casualty and condemnation events and sales of assets, as well as from a percentage of Consolidated Excess Cash Flow if the leverage ratio is greater than 3.00 to 1.00, as calculated in accordance with the provisions of the senior secured term loan agreement (the percentage increases if the leverage ratio exceeds 3.50 to 1.00). No mandatory prepayments were owed for the sixnine months ended JuneSeptember 30, 2017.
InDuring the second quarter ofnine months ended September 30, 2017, we repurchased portions of our senior secured term loan with an aggregate par value of $26.0$50.1 million at a weighted average discount of 16.5%12.2%, recognizing a net gain of $3.9$5.4 million on the early extinguishment of debt. Indebt (repurchased aggregate par value of $24.1 million at a weighted average discount of 7.5%, recognizing a net gain of $1.5 million on the secondearly extinguishment of debt for the third quarter of 2017). During the nine months ended September 30, 2016, we repurchased portions of our senior secured term loan with an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a net gain of $5.5 million on the early extinguishment of debt. The net gains were included in other income (expense), netdebt (no repurchases in the condensed consolidated statementsthird quarter of operations and comprehensive income.2016).
The term loan bears interest at rates based upon, at our option, the Adjusted Eurodollar Rate or the Base Rate. Adjusted Eurodollar Rate loans bear interest at a rate per annum equal to the sum of (i) the greater of (x) the Adjusted Eurodollar Rate for the applicable interest period and (y) 1.00% plus (ii) a 3.50% margin. Base Rate loans bear interest at a rate per annum equal to the sum of (i) the greater of (x) the Base Rate and (y) 2.00% plus (ii) a 2.50% margin. The interest rate at JuneSeptember 30, 2017 was 4.72%4.74%.
Term loan payments are guaranteed by the Guarantors and are secured by a pledge of all equity interests of certain subsidiaries as well as a lien on substantially all of the assets of Altisource Solutions S.à r.l. and the Guarantors, subject to certain exceptions.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

The senior secured term loan agreement includes covenants that restrict or limit, among other things, our ability to: create liens and encumbrances; incur additional indebtedness; sell, transfer or dispose of assets; make Restricted Junior Payments including share repurchases, dividends and repayment of junior indebtedness; change lines of business; amend material debt agreements or other material contracts; engage in certain transactions with affiliates; enter into sale/leaseback transactions; grant negative pledges or agree to such other restrictions relating to subsidiary dividends and distributions; make changes to our fiscal year and engage in mergers and consolidations.
The senior secured term loan agreement contains certain events of default, including (i) failure to pay principal when due or interest or any other amount owing on any other obligation under the senior secured term loan agreement within five days of becoming due, (ii) material incorrectness of representations and warranties when made, (iii) breach of covenants, (iv) failure to pay principal or interest on any other debt that equals or exceeds $40.0 million when due, (v) default on any other debt that equals or exceeds $40.0 million that causes, or gives the holder or holders of such debt the ability to cause, an acceleration of such debt, (vi) occurrence of a Change of Control, (vii) bankruptcy and insolvency events, (viii) entry by a court of one or more judgments against us in an amount in excess of $40.0 million that remain unbonded, undischarged or unstayed for a certain number of days after the entry thereof, (ix) the occurrence of certain ERISA events and (x) the failure of certain Loan Documents to be in full force and effect. If any event of default occurs and is not cured within applicable grace periods set forth in the senior secured term loan agreement or waived, all loans and other obligations could become due and immediately payable and the facility could be terminated.
As of JuneSeptember 30, 2017, debt issuance costs were $3.8$3.4 million, net of $6.4$6.8 million of accumulated amortization. As of December 31, 2016, debt issuance costs were $4.5 million, net of $5.8 million of accumulated amortization.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 12 — OTHER NON-CURRENT LIABILITIES
Other non-current liabilities consist of the following:
(in thousands) June 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
        
Deferred revenue $4,276
 $5,680
 $3,369
 $5,680
Other non-current liabilities 4,630
 4,800
 4,427
 4,800
        
Total $8,906
 $10,480
 $7,796
 $10,480
NOTE 13 — FAIR VALUE MEASUREMENTS AND FINANCIAL INSTRUMENTS
The following table presents the carrying amount and estimated fair value of financial instruments held by the Company and acquisition contingent considerationcertain liabilities measured at fair value as of JuneSeptember 30, 2017 and December 31, 2016. The following fair values are estimated using market information and what the Company believes to be appropriate valuation methodologies under GAAP:
 June 30, 2017 December 31, 2016 September 30, 2017 December 31, 2016
(in thousands) Carrying amount Fair value Carrying amount Fair value Carrying amount Fair value Carrying amount Fair value
   Level 1 Level 2 Level 3   Level 1 Level 2 Level 3   Level 1 Level 2 Level 3   Level 1 Level 2 Level 3
Assets:                                
Cash and cash equivalents $114,205
 $114,205
 $
 $
 $149,294
 $149,294
 $
 $
 $114,123
 $114,123
 $
 $
 $149,294
 $149,294
 $
 $
Restricted cash 4,398
 4,398
 
 
 4,127
 4,127
 
 
 4,200
 4,200
 
 
 4,127
 4,127
 
 
Available for sale securities 53,628
 53,628
 
 
 45,754
 45,754
 
 
 46,044
 46,044
 
 
 45,754
 45,754
 
 
                                
Liabilities:                                
Acquisition contingent consideration 393
 
 
 393
 376
 
 
 376
 401
 
 
 401
 376
 
 
 376
Long-term debt 450,648
 
 392,064
 
 479,653
 
 474,856
 
 425,067
 
 399,563
 
 479,653
 
 474,856
 
Fair Value Measurements on a Recurring Basis
Cash and cash equivalents and restricted cash are carried at amounts that approximate their fair valuevalues due to the highly liquid nature of these instruments and were measured using Level 1 inputs.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Available for sale securities are carried at fair value and consist of 4.1 million shares of ResidentialRESI common stock. Available for sale securities are measured using Level 1 inputs as these securities have quoted prices in active markets.
The fair value of our long-term debt is based on quoted market prices. Based on the frequency of trading, we do not believe that there is an active market for our debt. Therefore, the quoted prices are considered Level 2 inputs.
In accordance with ASC Topic 805, Business Combinations, liabilities for contingent consideration are reflected at fair value and adjusted each reporting period with the change in fair value recognized in earnings. Liabilities for acquisition related contingent consideration were recorded in connection with acquisitions in prior years. We measure the liabilities for acquisition related contingent consideration using Level 3 inputs as they are determined based on the present value of future estimated payments, which include sensitivities pertaining to discount rates and financial projections.
There were no transfers between different levels during the periods presented.
Concentrations of Credit Risk
Financial instruments that subject us to concentrations of credit risk primarily consist of cash and cash equivalents and accounts receivable. Our policy is to deposit our cash and cash equivalents with larger, highly rated financial institutions. The Company derives the largest portion of its revenues from Ocwen (see Note 2 for additional information on Ocwen revenues and accounts receivable balance). The Company mitigates its concentrations of credit risk with respect to accounts receivable by actively monitoring past due accounts and the economic status of customers, if known.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 14 — SHAREHOLDERS’ EQUITY AND SHARE-BASED COMPENSATION
Share Repurchase Program
On May 17, 2017, our shareholders approved the renewal of the share repurchase program originallypreviously approved by the shareholders on May 18, 2016, which replaced the previous share repurchase program. Under the program, we are authorized to purchase up to 4.6 million shares of our common stock, based on a limit of 25% of the outstanding shares of common stock on the date of approval at a minimum price of $1.00 per share and a maximum price of $500.00 per share, for a period of five years from the date of approval. Under the existing and prior programs, we purchased 0.81.1 million shares of common stock at an average price of $22.15$22.48 per share during the sixnine months ended JuneSeptember 30, 2017 and 0.81.3 million shares at an average price of $25.79$26.94 per share during the sixnine months ended JuneSeptember 30, 2016 (0.4(0.3 million shares at an average price of $19.17$23.48 per share for the secondthird quarter of 2017 and 0.30.5 million shares at an average price of $26.74$28.68 per share for the secondthird quarter of 2016). As of JuneSeptember 30, 2017, approximately 4.23.9 million shares of common stock remain available for repurchase under the program. Our senior secured term loan limits the amount we can spend on share repurchases, which was approximately $347$403 million as of JuneSeptember 30, 2017, and may prevent repurchases in certain circumstances.
Share-Based Compensation
We issue share-based awards in the form of stock options and restricted shares for certain employees, officers and directors. We recorded share-based compensation expense of $1.9$3.2 million and $3.6$4.7 million for the sixnine months ended JuneSeptember 30, 2017 and 2016, respectively ($1.21.4 million and $1.7$1.1 million for the secondthird quarter of 2017 and 2016, respectively). As of JuneSeptember 30, 2017, estimated unrecognized compensation costs related to share-based awards amounted to $9.2$9.4 million, which we expect to recognize over a weighted average remaining requisite service period of approximately 2.15 years.
In connection with the January 1, 2017 adoption of FASB ASU No. 2016-09, Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting (see Note 1), the Company made an accounting policy election to account for forfeitures in compensation expense as they occur, rather than continuing to apply the Company’s previous policy of estimating forfeitures. Prior to this accounting change, share-based compensation expense for stock options and restricted shares was recorded net of estimated forfeiture rates ranging from 0% to 40%.
Stock Options
Stock option grants are composed of a combination of service-based, market-based and performance-based options.
Service-Based Options. These options generally vest over three or four years with equal annual cliff-vestingvesting and expire on the earlier of ten years after the date of grant or following termination of service. A total of 792736 thousand service-based awards were outstanding as of JuneSeptember 30, 2017.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Market-Based Options. These option grants generally have two components, each of which vests only upon the achievement of certain criteria. The first component, which we refer to internally as “ordinary performance” grants, generally consists of two-thirds of the market-based grant and begins to vest if the stock price is at least double the exercise price, as long as the stock price realizes a compounded annual gain of at least 20% over the exercise price. The remaining third of the market-based options, which we refer to internally as “extraordinary performance” grants, generally begins to vest if the stock price is at least triple the exercise price, as long as the stock price realizes a compounded annual gain of at least 25% over the exercise price. Market-based awards vest in three or four year installments with the first installment vesting upon the achievement of the criteria and the remaining installments vesting thereafter in equal annual installments. Market-based options generally expire on the earlier of ten years after the date of grant or following termination of service, unless the performance criteria is met prior to termination of service or in the final three years of the option term, in which case vesting will generally continue in accordance with the provisions of the award agreement. A total of 945935 thousand market-based awards were outstanding as of JuneSeptember 30, 2017.
Performance-Based Options. These option grants begin to vest upon the achievement of certain specific financial measures. Generally, one-third of the awards vest upon the achievement ofbegin vesting if the performance criteria andare achieved; one-third vest on each anniversary of the grant date, or fordate. For certain other financial measures, awards cliff-vest upon the achievement of the specific performance during the period from 2017 through 2021. The award of performance-based options is adjusted based on the level of achievement specified in the award agreements. If the performance criteria achieved is above threshold performance levels, participants have the opportunity to vest in 70% to 150% of the option grants, depending upon performance achieved. If the performance criteria achieved is below a certain threshold, the award is canceled. The options expire on the earlier of ten years after the date of grant or following termination of service. There were 126 thousand performance-based awards outstanding as of JuneSeptember 30, 2017.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

The Company granted 129216 thousand stock options (at a weighted average exercise price of $39.13$34.07 per share) and 94143 thousand stock options (at a weighted average exercise price of $27.43$29.22 per share) during the sixnine months ended JuneSeptember 30, 2017 and 2016, respectively.
The fair values of the service-based options and performance-based options were determined using the Black-Scholes option pricing model and the fair values of the market-based options were determined using a lattice (binomial) model. The following assumptions were used to determine the fair values as of the grant date:
  SixNine months ended
 JuneSeptember 30, 2017
 SixNine months ended
 JuneSeptember 30, 2016
  Black-Scholes Binomial Black-Scholes Binomial
         
Risk-free interest rate (%) 2.061.89 - 2.29
 0.77 - 2.38
 1.25 - 1.89
 0.23 - 1.97
Expected stock price volatility (%) 61.49 - 66.6871.31
 66.68 - 71.31
 59.75 - 62.14
 59.76 - 62.14
Expected dividend yield 
 
 
 
Expected option life (in years) 6.00 - 7.50
 3.532.55 - 3.854.32
 6.00 - 6.25
 4.54 - 4.88
Fair value $23.9113.57 - $24.80
 $23.5411.94 - $24.30
 $11.15 - $17.09$18.60
 $11.06 - $17.58$19.27
We determined the expected option life of all service-based stock option grants using the simplified method. We use the simplified method because we believe that our historical data does not provide a reasonable basis upon which to estimate expected option life.
The following table summarizes the weighted average grant date fair value of stock options granted per share, the total intrinsic value of stock options exercised and the grant date fair value of stock options that vested during the period presented:
 Six months ended June 30, Nine months ended September 30,
(in thousands, except per share amounts) 2017 2016 2017 2016
        
Weighted average grant date fair value of stock options granted per share $24.23
 $15.81
 $20.95
 $16.85
Intrinsic value of options exercised 875
 1,002
 2,524
 17,280
Grant date fair value of stock options that vested 1,693
 2,010
 2,063
 2,372
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

The following table summarizes the activity related to our stock options:
Number of options Weighted average exercise price 
Weighted average contractual term
(in years)
 
Aggregate intrinsic value
(in thousands)
Number of options Weighted average exercise price 
Weighted average contractual term
(in years)
 
Aggregate intrinsic value
(in thousands)
          
Outstanding at December 31, 20161,996,509
 $25.98
 5.32 $15,942
1,996,509
 $25.98
 5.32 $15,942
Granted128,630
 39.13
  216,430
 34.07
  
Exercised(62,232) 12.29
    
(192,378) 10.83
    
Forfeited(200,316) 29.32
    
(222,920) 31.21
    
          
Outstanding at June 30, 20171,862,591
 26.99
 4.87 9,075
Outstanding at September 30, 20171,797,641
 27.93
 5.14 8,413
          
Exercisable at June 30, 20171,286,618
 21.56
 3.40 6,257
Exercisable at September 30, 20171,170,148
 22.56
 3.48 7,723
Other Share-Based Awards
The Company’s other share-based and similar types of awards are composed of restricted shares and, through August 29, 2016, Equity Appreciation Rights (“EAR”). Effective August 29, 2016, the EAR plans were terminated.
The restricted shares are composed of a combination of service-based awards and performance-based awards. Service-based
Service-Based Awards. These awards generally vest over one to four years with either annual cliff-vesting, vesting of all of the restricted shares at the end of the vesting period or vesting beginning after two years of service. A total of 221272 thousand service-based awards were outstanding as of JuneSeptember 30, 2017. Performance-based
Performance-Based Awards. These awards generally begin to vest upon the achievement of certain specific financial measures. Generally, one-third of the awards vest upon the achievement ofbegin vesting if the performance criteria andare achieved; one-third vest on each anniversary of the grant date. The award of performance-based restricted shares is adjusted based on the level of achievement specified in the award agreements. If the performance criteria achieved is above threshold performance levels, participants have the opportunity
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

to vest in 80% to 150% of the restricted share award, depending on performance achieved. If the performance criteria achieved is below a certain threshold, the award is canceled. A total of 3942 thousand performance-based awards were outstanding as of JuneSeptember 30, 2017.
The Company granted 121189 thousand restricted shares (at a weighted average pricegrant date fair value of $33.65$30.94 per share) during the sixnine months ended JuneSeptember 30, 2017.
The following table summarizes the activity related to our restricted shares:
 Number of restricted shares
  
Outstanding at December 31, 2016231,730
Granted120,842188,622
Issued(35,67249,538)
Forfeited/canceled(56,51156,575)
  
Outstanding at JuneSeptember 30, 2017260,389314,239
Effective August 29, 2016, the EAR plans were terminated.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 15 — REVENUE
Revenue includes service revenue, reimbursable expenses and non-controlling interests. Service revenue consists of amounts attributable to our fee-based services and sales of short-term investments in real estate. Reimbursable expenses and non-controlling interests are pass-through items for which we earn no margin. Reimbursable expenses consist of amounts we incur on behalf of our customers in performing our fee-based services that we pass directly on to our customers without a markup. Non-controlling interests represent the earnings of Lenders One, a consolidated entity not owned by Altisource, and is included in revenue and reduced from net income to arrive at net income attributable to Altisource (see Note 1). The components of revenue were as follows:
 Three months ended
 June 30,
 Six months ended
 June 30,
 Three months ended
 September 30,
 Nine months ended
 September 30,
(in thousands) 2017 2016 2017 2016 2017 2016 2017 2016
                
Service revenue $238,107
 $241,324
 $467,946
 $475,604
 $224,308
 $239,782
 $692,254
 $715,386
Reimbursable expenses 11,891
 13,783
 21,920
 29,237
 9,866
 12,080
 31,786
 41,317
Non-controlling interests 687
 692
 1,302
 1,090
 805
 883
 2,107
 1,973
                
Total $250,685
 $255,799
 $491,168
 $505,931
 $234,979
 $252,745
 $726,147
 $758,676
NOTE 16 — COST OF REVENUE
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services, and the cost of sales of short-term investments in real estate sold, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows:
 Three months ended
 June 30,
 Six months ended
 June 30,
 Three months ended
 September 30,
 Nine months ended
 September 30,
(in thousands) 2017 2016 2017 2016 2017 2016 2017 2016
                
Compensation and benefits $62,666
 $69,773
 $125,758
 $134,836
 $60,332
 $66,357
 $186,090
 $201,193
Outside fees and services 93,369
 73,326
 179,263
 145,129
 83,670
 77,445
 250,883
 222,574
Cost of real estate sold 4,411
 
 16,461
 
Reimbursable expenses 11,891
 13,783
 21,920
 29,237
 9,866
 12,080
 31,786
 41,317
Technology and telecommunications 10,941
 10,703
 22,292
 20,643
 10,389
 11,502
 32,681
 32,145
Depreciation and amortization 6,526
 6,786
 14,113
 13,389
 6,230
 6,618
 20,343
 20,007
                
Total $185,393
 $174,371
 $363,346
 $343,234
 $174,898
 $174,002
 $538,244
 $517,236
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 17 — SELLING, GENERAL AND ADMINISTRATIVE EXPENSES
Selling, general and administrative expenses include payroll and employee benefits associated with personnel employed in executive, finance, law, compliance, human resources, vendor management, facilities, risk management, sales and marketing roles. This category also includes occupancy costs, professional fees, marketing costs, depreciation and amortization of non-operating assets and other expenses. The components of selling, general and administrative expenses were as follows:
 Three months ended
 June 30,
 Six months ended
 June 30,
 Three months ended
 September 30,
 Nine months ended
 September 30,
(in thousands) 2017 2016 2017 2016 2017 2016 2017 2016
                
Compensation and benefits $15,541
 $14,324
 $28,047
 $28,315
 $15,068
 $14,145
 $43,115
 $42,460
Occupancy related costs 9,538
 8,799
 19,811
 17,882
 8,536
 8,903
 28,347
 26,785
Amortization of intangible assets 9,393
 12,756
 18,539
 24,967
 8,604
 11,465
 27,143
 36,432
Professional services 4,367
 6,696
 8,097
 13,436
 3,886
 4,097
 11,983
 17,533
Marketing costs 3,697
 5,671
 7,966
 12,163
 3,992
 9,275
 11,958
 21,438
Depreciation and amortization 2,361
 2,352
 4,782
 4,957
 2,286
 2,557
 7,068
 7,514
Other 7,573
 3,609
 12,929
 6,103
 4,250
 3,444
 17,179
 9,547
                
Total $52,470
 $54,207
 $100,171
 $107,823
 $46,622
 $53,886
 $146,793
 $161,709
NOTE 18 — OTHER INCOME (EXPENSE), NET
Other income (expense), net consists of the following:
 Three months ended
 June 30,
 Six months ended
 June 30,
 Three months ended
 September 30,
 Nine months ended
 September 30,
(in thousands) 2017 2016 2017 2016 2017 2016 2017 2016
                
Gain on early extinguishment of debt $3,937
 $5,464
 $3,937
 $5,464
 $1,482
 $
 $5,419
 $5,464
Expenses related to the purchase of available for sale securities 
 (3,356) 
 (3,356) 
 
 
 (3,356)
Interest income 44
 6
 142
 17
 27
 11
 169
 28
Other, net 822
 630
 1,439
 592
 988
 (120) 2,427
 472
                
Total $4,803
 $2,744
 $5,518
 $2,717
 $2,497
 $(109) $8,015
 $2,608
NOTE 19 — EARNINGS PER SHARE
Basic earnings per share (“EPS”) is computed by dividing income available to common shareholders by the weighted average number of common shares outstanding for the period. Diluted EPS reflects the assumed conversion of all dilutive securities using the treasury stock method.
Basic and diluted EPS are calculated as follows:
 Three months ended
 June 30,
 Six months ended
 June 30,
 Three months ended
 September 30,
 Nine months ended
 September 30,
(in thousands, except per share data) 2017 2016 2017 2016 2017 2016 2017 2016
                
Net income attributable to Altisource $9,035
 $19,994
 $15,580
 $38,488
 $6,961
 $10,589
 $22,541
 $49,077
                
Weighted average common shares outstanding, basic 18,335
 18,437
 18,497
 18,646
 18,023
 18,715
 18,337
 18,669
Dilutive effect of stock options and restricted shares 501
 1,167
 572
 1,176
 406
 853
 517
 1,069
                
Weighted average common shares outstanding, diluted 18,836
 19,604
 19,069
 19,822
 18,429
 19,568
 18,854
 19,738
                
Earnings per share:                
Basic $0.49
 $1.08
 $0.84
 $2.06
 $0.39
 $0.57
 $1.23
 $2.63
                
Diluted $0.48
 $1.02
 $0.82
 $1.94
 $0.38
 $0.54
 $1.20
 $2.49
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

For the sixnine months ended JuneSeptember 30, 2017 and 2016, 0.40.5 million options and 0.4 million options, respectively, that were anti-dilutive have been excluded from the computation of diluted EPS (0.4(0.9 million options and 0.4 million options for the secondthird quarter of 2017 and 2016, respectively). These options were anti-dilutive and excluded from the computation of diluted EPS because their exercise price was greater than the average market price of our common stock. Also excluded from the computation of diluted EPS are 0.3 million options and restricted shares and 0.4 million options for the sixnine months ended JuneSeptember 30, 2017 and 2016, respectively (0.3(0.4 million options and restricted shares and 0.4 million options for the secondthird quarter of 2017 and 2016, respectively), which begin to vest upon the achievement of certain market criteria related to our common stock price, performance criteria and an annualized rate of return to shareholders that have not yet been met.
NOTE 20 — COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS
Litigation
From time to time, we are involved in legal and administrative proceedings arising in the course of our business. We record a liability for these matterscontingencies if an unfavorable outcome is probable and the amount of loss can be reasonably estimated, including expected insurance coverage. For proceedings where the reasonable estimate of loss is a range, we record a best estimate of loss within the range.
On September 8, 2014, the West Palm Beach Firefighters’ Pension Fund filed a putative securities class action suit against Altisource Portfolio Solutions S.A. and certain of its current or former officers and directors in the United States District Court for the Southern District of Florida alleging violations of the Securities Exchange Act of 1934 and Rule 10b-5 with regard to disclosures concerning pricing and transactions with related parties that allegedly inflated Altisource Portfolio Solutions S.A. share prices. The Court subsequently appointed the Pension Fund for the International Union of Painters and Allied Trades District Council 35 and the Annuity Fund for the International Union of Painters and Allied Trades District Council 35 as Lead Plaintiffs. On January 30, 2015, Lead Plaintiffs filed an amended class action complaint which added Ocwen Financial Corporation as a defendant, and seeks a determination that the action may be maintained as a class action on behalf of purchasers of Altisource Portfolio Solutions S.A. securities between April 25, 2013 and December 21, 2014 and an unspecified amount of damages. Altisource Portfolio Solutions S.A. moved to dismiss the suit on March 23, 2015. On September 4, 2015, the Court granted the defendants’ motion to dismiss, finding that the Lead Plaintiffs’ amended complaint failed to state a claim as to any of the defendants, but permitting the Lead Plaintiffs to file another amended complaint. Lead Plaintiffs subsequently filed second and third amended complaints with substantially similar claims and theories. Altisource Portfolio Solutions S.A. moved to dismiss the third amended complaint on October 22, 2015. On December 22, 2015, the Court issued an order dismissing with prejudice all claims against Ocwen Financial Corporation and certain claims against Altisource Portfolio Solutions S.A. and the officer and director defendants, but denying the motion to dismiss as to other claims. On December 19, 2016, the Court granted Lead Plaintiffs leave to file the fourth amended complaint, and Lead Plaintiffs filed the fourth amended complaint on December 28, 2016. On January 6, 2017, Defendants filed a motion to strike certain matters from the fourth amended complaint and a motion to dismiss certain claims pled in the fourth amended complaint. Before the Court ruled on Defendants’ motions, the parties notified the Court on January 19, 2017 of their agreement to settle the action, subject to Court approval and other customary terms and conditions described in the settlement stipulation filed with the Court, including rights of the parties to terminate the settlement under certain conditions. On February 10, 2017, the Court entered an order preliminarily approving the settlement, certifying a settlement class, approving the form and content of notice of the settlement to class members, establishing procedures for shareholders to request exclusion from the class or object to the settlement, and setting a hearing for May 30, 2017 to determine whether the settlement should be approved and the case dismissed with prejudice. Following the May 30, 2017 hearing, the Court entered an Order and Final Judgment dated May 30, 2017, approving the settlement and dismissing the case with prejudice. Under the settlement, Altisource Portfolio Solutions S.A. paid a total of $32 million in cash, $4 million of which was funded by insurance proceeds, to a settlement fund to resolve all claims asserted and which could have been asserted on behalf of investors who purchased or otherwise acquired Altisource Portfolio Solutions S.A. stock between April 25, 2013 and December 21, 2014. The settlement provides that Altisource Portfolio Solutions S.A. and the officer and director defendants deny all claims of wrongdoing or liability.Litigation
In addition to the matter referenced above, weWe are involved in legal actions in the course of our business, some of which seek monetary damages. We do not believe that the outcome of these proceedings, both individually and in the aggregate, will have a material impact on our financial condition, results of operations or cash flows.
Regulatory Matters
Periodically, we are subject to audits, examinations and investigations by federal, state and local governmental authorities and receive subpoenas, civil investigative demands or other requests for information from such governmental authorities in connection with their regulatory or investigative authority. We are currently responding to such inquiries from governmental authorities
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

relating to certain aspects of our business. We believe it is premature to predict the potential outcome or to estimate any potential financial impact in connection with these inquiries.
As previously disclosed, Altisource received a Notice and Opportunity to Respond and Advise (“NORA”) letter on November 10, 2016 from the Consumer Financial Protection Bureau (“CFPB”) indicating that the CFPB is considering a potential enforcement action against Altisource relating to an alleged violation of federal law that primarily concerns certain technology services provided to Ocwen. The NORA letter provides the recipient an opportunity to present its positions to the CFPB before an enforcement action is recommended or commenced. On December 5, 2016, we provided a written response to the NORA letter setting forth the legal, policy and factual reasons why we believe an enforcement action is not warranted. We are committed to resolving any potential concerns of the CFPB. If the CFPB were to bring an enforcement action against us, the resolution of such action could have a material adverse impact on our business, reputation, financial condition and results of operations. However, we believe it is premature to predict the potential outcome or to estimate any potential financial impact in connection with any potential CFPB enforcement action.
Ocwen Related Matters
As discussed in Note 2, Ocwen is our largest customer and 58% of our revenue for the six months ended June 30, 2017 (58% of our revenue for the second quarter of 2017) was from Ocwen. Additionally, 17% of our revenue for the six months ended June 30, 2017 (16% of our revenue for the second quarter of 2017) was earned on the portfolios serviced bycustomer. Ocwen when a party other than Ocwen selected Altisource as the service provider.
Ocwen has disclosed that it is subject to a number of ongoing federal and state regulatory examinations, consent orders, inquiries, requests for information and other actions and is subject to pending legal proceedings that have or could result in adverse regulatory or other actions against Ocwen. For example, on April 20, 2017, the CFPB and the State of Florida filed separate complaints in the United States District Court for the Southern District of Florida against Ocwen alleging violations of Federal consumer financial law and, in the case of Florida, Florida statutes. As another example, on April 28, 2017, the Commonwealth of Massachusetts filed a lawsuit against Ocwen in the Superior Court for the Commonwealth of Massachusetts alleging violations of state consumer financial laws relating to Ocwen’s servicing business, including lender-placed insurance and property preservation fees. The complaints seek to obtain permanent injunctive relief, consumer redress, refunds, restitution, disgorgement, damages, civil penalties, costs and fees and other relief. In addition, a number of states publicly announced or otherwise undertook various administrative actions against Ocwen related to alleged violations of applicable laws and regulations related to servicing residential mortgages. Certain of the allegations in the complaints and certain of the state administrative actions assert that Ocwen’s use of certain Altisource services was a contributing factor to Ocwen’s purported violations. The state administrative actions announced or undertaken purportedly seek sanctions and various injunctive reliefs which may include restrictions on Ocwen obtaining additional mortgage servicing rights, continuing mortgage servicing or debt collection activities, originating or funding loans, initiating foreclosures or other limitations or restrictions on Ocwen’s business operations or licenses in certain of these states. All of the forgoing matters could result in adverse regulatory or other actions against Ocwen. While not all inclusive, other regulatory actions to date have included subjecting Ocwen to independent oversight of its operations and placing certain restrictions on its ability to acquire servicing rights. Ocwen may become subject to future federal and state regulatory investigations, inquiries, requests for information and legal proceedings, any of which could also result in adverse regulatory or other actions against Ocwen.
As of June 30, 2017, New Residential Investment Corp. (together with its subsidiaries, “NRZ”) owned the rights to approximately 78% of Ocwen’s non-government-sponsored enterprise (“non-GSE”) mortgage servicing rights (the “Subject MSRs”). Under agreements between NRZ and Ocwen (the “Existing Agreements”), NRZ has the right (not necessarily the obligation or ability) to transfer servicing away from Ocwen if Ocwen does not maintain certain minimum servicer ratings.
Ocwen has disclosed that, on July 23, 2017, it entered into a master agreement and a transfer agreement with NRZ to undertake certain actions to facilitate the transfer from Ocwen to NRZ of Ocwen’s remaining interests in the Subject MSRs. These actions include the parties cooperatingapproximately $110 billion in unpaid principal balance (as of June 30, 2017) of its non-government-sponsored enterprise (“non-GSE”) mortgage servicing rights (the “Subject MSRs”) to obtain any third party consents required to transferNRZ. As of June 30, 2017, the Subject MSRs to NRZ and, upon obtaining the required third party consents and the transferrepresented approximately 78% of the applicable Subject MSRs to NRZ, NRZ will pay a lump sum restructuring fee to Ocwen in exchange for Ocwen forgoing payments under NRZ’s Existing Agreements with Ocwen. These lump sum restructuring fees may total up to approximately $400 million in the aggregate if all of the Subject MSRs are transferred to NRZ.Ocwen’s non-GSE MSRs. In the event the required third party consents are not obtained by July 23, 2018 or an earlier date agreed to by Ocwen and NRZ, the applicable Subject MSRs may (i) become subject to a new agreement to be negotiated between Ocwen and NRZ, (ii) be acquired by Ocwen, or, if Ocwen does not desire or is otherwise unable to purchase, sold to one or more third parties, or (iii) remain subject to the Existing Agreements. Additionally, NRZ agreed to a standstill through January 23, 2019, subject to limited exceptions, on exercising certain of its rights under the Existing Agreements to replace Ocwen as servicer of certain Subject MSRs in the event of a termination event resulting from a servicer rating downgrade.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

their existing agreements. Ocwen also disclosed that it entered into a five year subservicing agreement with NRZ pursuant to which Ocwen will subservice the mortgage loans related to the Subject MSRs that are transferred to NRZ. In addition, Ocwen disclosed that during the five year subservicing agreement term, NRZ may terminate the subservicing agreement for convenience, subject to Ocwen’s right to receive a termination fee and proper notice.
As disclosed in our report on Form 8-K filed on August 28, 2017, REALHome Services and Solutions, Inc. and REALHome Services and Solutions - CT, Inc. (collectively, “RHSS”), two licensed real estate brokerage subsidiaries of the Company, entered into a Cooperative Brokerage Agreement (the “Brokerage Agreement”) with a licensed real estate brokerage subsidiary of NRZ pursuant to which RHSS will be the exclusive provider, irrespective of the subservicer, of real estate brokerage services for portfolios associated with Subject MSRs that are transferred to NRZ (the “Ocwen Transferred Portfolio”) and with respect to approximately $6 billion of non-Ocwen serviced non-GSE portfolios. NRZ’s brokerage subsidiary will receive a cooperative brokerage
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

commission on the sale of certain real estate owned (“REO”) properties from these portfolios. In addition, Altisource and RHSS entered into a letter agreement with NRZ which provides for NRZ to directly appoint RHSS (or another real estate brokerage subsidiary designated by Altisource) to perform the real estate brokerage services with respect to REO properties in the Ocwen Portfolio, subject to certain specified exceptions, in the event that NRZ’s brokerage subsidiary does not refer real estate listings from the Ocwen Portfolio to RHSS. In this case, the designated Altisource brokerage subsidiary would retain the full seller’s brokerage commission. The Brokerage Agreement and the letter agreement are effective through August 31, 2025 unless earlier terminated in accordance with their respective terms. Contemporaneously with the execution of the Brokerage Agreement, Altisource Solutions S.à r.l. executed a non-binding letter of intent (“LOI”) with NRZ to enter into a Services Agreement, setting forth the terms pursuant to which Altisource Solutions S.à r.l. would remain the exclusive service provider of fee-based services on the Ocwen Transferred Portfolio through August 2025, irrespective of the subservicer. The LOI provides for the parties to negotiate in good faith toward the execution of a Services Agreement within 30 days from the date of the LOI. This term was automatically extended by a further 30 days by the parties, pursuant to the terms of the LOI, as the parties continued to negotiate in good faith toward the completion and execution of a Services Agreement (such period, including as extended, the “Standstill Period”). Furthermore, as a result of continuing good faith negotiations on a Services Agreement, effective as of October 23, 2017, the parties amended the LOI to extend the term of the LOI and Standstill Period to November 30, 2017. This term will be automatically extended until January 12, 2018 if the parties are still negotiating the terms of the Services Agreement in good faith as of November 30, 2017. Pursuant to the LOI, the parties intend to negotiate all of the definitive and binding terms of the Services Agreement. RHSS has the right to terminate the Brokerage Agreement upon 90 days’ notice (which period may be shortened by NRZ) if a services agreement is not signed between Altisource and NRZ during the Standstill Period. The Brokerage Agreement may otherwise only be terminated upon the occurrence of certain specified events. NRZ has agreed that, during such notice period and/or the Standstill Period, it will not replace or reduce the role of Altisource as a service provider with respect to the Ocwen Transferred Portfolio.
Following the execution of the Services Agreement and the transfer of the Subject MSRs from Ocwen to NRZ, we anticipate that revenue from NRZ would increase and revenue from Ocwen would decrease. As MSRs continue to transfer from Ocwen to NRZ, we anticipate that NRZ will become our largest customer. Had NRZ acquired all of the Subject MSRs and our agreements with NRZ were in place as of the beginning of the year, we estimate that approximately 50% of our revenue would have been related to NRZ. There can be no assurance that the parties will reach an agreement with respect to the terms of the Services Agreement or that a Services Agreement will be entered into on a timely basis or at all.
Ocwen has disclosed that it is subject to a number of ongoing federal and state regulatory examinations, consent orders, inquiries, requests for information and other actions and is subject to pending legal proceedings that have or could result in adverse regulatory or other actions against Ocwen. For example, on May 15, 2017, Ocwen disclosed that on April 20, 2017, the CFPB and the State of Florida filed separate complaints in the United States District Court for the Southern District of Florida against Ocwen alleging violations of Federal consumer financial law and, in the case of Florida, Florida statutes. As another example, on May 15, 2017, Ocwen also disclosed that on April 28, 2017, the Commonwealth of Massachusetts filed a lawsuit against Ocwen in the Superior Court for the Commonwealth of Massachusetts alleging violations of state consumer financial laws relating to Ocwen’s servicing business, including lender-placed insurance and property preservation fees. Ocwen disclosed that the complaints seek to obtain permanent injunctive relief, consumer redress, refunds, restitution, disgorgement, damages, civil penalties, costs and fees and other relief. In addition, Ocwen disclosed that a number of states publicly announced or otherwise undertook various administrative actions against Ocwen related to alleged violations of applicable laws and regulations related to servicing residential mortgages. Certain of the allegations in the complaints and certain of the state administrative actions assert that Ocwen’s use of certain Altisource services was a contributing factor to Ocwen’s purported violations. Ocwen disclosed that the state administrative actions announced or undertaken purportedly seek sanctions and various injunctive reliefs which may include restrictions on Ocwen obtaining additional mortgage servicing rights, continuing mortgage servicing or debt collection activities, originating or funding loans, initiating foreclosures or other limitations or restrictions on Ocwen’s business operations or licenses in certain of these states. Ocwen announced in several Form 8-K filings that it reached settlements with mortgage and banking regulatory agencies from certain of the states, the District of Columbia and state attorneys general that took regulatory actions against it on April 20, 2017 or shortly thereafter. Ocwen disclosed that, as part of these settlements, Ocwen will not acquire any new residential mortgage servicing rights until April 30, 2018 and will develop a plan of action and milestones regarding its transition from the servicing system it currently uses, REALServicing®, to an alternative servicing system and will not board any new loans onto the REALServicing system, as well as other key provisions. All of the forgoing matters could result in adverse regulatory or other actions against Ocwen. While not all inclusive, other regulatory actions to date have included subjecting Ocwen to independent oversight of its operations and placing certain restrictions on its ability to acquire servicing rights. In addition, in August 2017, Ocwen disclosed in its second quarter 2017 SEC Form 10-Q that it received a letter from Ginnie Mae that the state regulators’ cease and desist orders discussed above create a material change in Ocwen’s business status under Ginnie Mae’s MBS Guide and that Ginnie Mae has accordingly declared an event of default under guaranty agreements between Ginnie Mae and Ocwen. Ocwen further disclosed that in the letter it received, Ginnie Mae notified Ocwen that it will refrain from immediately exercising any
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

rights relating to this matter for a period of 90 days from the date of the letter. In addition, Ocwen has disclosed that during this period, Ginnie Mae has asked Ocwen to provide certain information regarding the cease and desist orders and certain information regarding Ocwen’s business plan, financials results and operations and Ocwen also stated that it continues to operate as a Ginnie Mae issuer in all respects and continues to participate in Ginnie Mae issuing of mortgaged-backed securities and home equity conversion loan pools in the ordinary course. Ocwen also disclosed that adverse actions by Ginnie Mae could materially and adversely impact Ocwen’s business, including if Ginnie Mae were to terminate Ocwen as an issuer or servicer of Ginnie Mae securities.
Ocwen may become subject to future federal and state regulatory investigations, inquiries, requests for information and legal proceedings, any of which could also result in adverse regulatory or other actions against Ocwen.
The foregoing may have significant adverse effects on Ocwen’s business and/or our continuing relationship with Ocwen. For example, Ocwen may be required to alter the way it conducts business, including the parties it contracts with for services (including information technology and software services), it may be required to seek changes to its existing pricing structure with us, it may lose its non-GSE servicing rights or subservicing arrangements or may lose one or more of its state servicing or origination licenses. Additional regulatory actions or adverse financial developments may impose additional restrictions on or require changes in Ocwen’s business that could require it to sell assets or change its business operations. Any or all of these effects could result in our eventual loss of Ocwen as a customer or a reduction in the number and/or volume of services they purchase from us or the loss of other customers.
If any of the following events occurred, Altisource’s revenue would be significantly lower and our results of operations could be materially adversely affected, including from the possible impairment or write-off of goodwill, intangible assets, property and equipment, other assets and accounts receivable:
Altisource loses Ocwen as a customer or there is a significant reduction in the volume of services they purchase from us
Ocwen loses, sells or transfers a significant portion or all of its non-GSE servicing rights or subservicing arrangements and Altisource fails to be retained as a service provider
Ocwen loses state servicing licenses in states with a significant number of loans in Ocwen’s servicing portfolio
Altisource fails to be retained as a service provider
The contractual relationship between Ocwen and Altisource changes significantly or there are significant changes to our pricing to Ocwen for services from which we generate material revenue
Additionally, Ocwen has stated, including in connection with resolving several state administrative actions discussed above, that it plans to transition from REALServicing to another mortgage servicing software platform. We anticipate that such a transition wouldcould be a multi-year project and Altisource would support Ocwen through such a transition. We do not anticipate that a servicing technology transition would impact the other services we provide to Ocwen. For the sixnine months ended JuneSeptember 30, 2017 and 2016, service revenue from REALServicing was $13.4$20.1 million and $17.5$25.7 million, respectively ($6.36.7 million and $7.6$8.2 million for the secondthird quarter of 2017 and 2016, respectively). We estimate, thatwith respect to income before income tax, fromthat the REALServicing business currently operates at approximately break-even.
Management cannot predict the outcome of these matters or the amount of any impact they may have on Altisource. However, in the event these matters materially negatively impact Altisource, we believe the variable nature of our cost structure would allow us to realign our cost structure in line with remaining revenue. Furthermore, in the event of a significant reduction in the volume of services purchased or loans serviced by Ocwen (such as a transfer of Ocwen’s servicing rights to a successor servicer), we believe the impact to Altisource could occur over an extended period of time.
In this regard, we have a plan that we believe would allow us to efficiently execute on this realignment. We believe that transfers of Ocwen’s servicing rights to a successor servicer(s) would take an extended period of time because of the approval required from many parties, including regulators, rating agencies, residential mortgage-backed securities trustees, lenders and others. During this period, of time, we believe that we wouldwill continue to generate revenue from the services we provide to the to be transferredall or a portion of Ocwen’s portfolio.
Additionally, we have several strategic initiatives that focusour Servicer Solutions, Origination Solutions, Consumer Real Estate Solutions and Real Estate Investor Solutions businesses are focused on diversifying and growing our revenue and customer base. Our major strategic initiatives include growing our:
Servicer Solutions business
Origination Solutions business
Consumer Real Estate Solutions business
Real Estate Investor Solutions business
Webase and we have a sales and marketing strategy to support these initiatives.businesses.
Management believes our plans, together with current liquidity and cash flows from operations would be sufficient to meet our working capital, capital expenditures, debt service and other cash needs. However, there can be no assurance that our plans will be successful or our operations will be profitable.
Escrow and Trust Balances
We hold customers’ assets in escrow and trust accounts at various financial institutions pending completion of certain real estate activities. We also hold cash in trust accounts at various financial institutions where contractual obligations mandate maintaining dedicated bank accounts for our collections business. These amounts are held in escrow and trust accounts for limited periods of
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

dedicated bank accounts for our collections business. These amounts are held in escrow and trust accounts for limited periods of time and are not included in the condensed consolidated balance sheets. Amounts held in escrow and trust accounts were $39.1$39.2 million and $64.1 million at JuneSeptember 30, 2017 and December 31, 2016, respectively.
NOTE 21 — SEGMENT REPORTING
Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our Chief Operating Decision Maker)chief operating decision maker) to evaluate operating performance and to assess the allocation of our resources.
Effective January 1, 2017, our reportable segments changed as a result of changes in our internal organization, which changed the way our chief operating decision maker manages our businesses, allocates resources and evaluates performance. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. The former Mortgage Services segment was separated into the Mortgage Market and Real Estate Market segments (as described below). Furthermore, certain of the software services business units that were formerly in the Technology Services segment and the mortgage charge-off collections business that was formerly in the Financial Services segment are now included in the Mortgage Market. Other Businesses, Corporate and Eliminations includes the other business that were formerly in the Financial Services segment as well as IT infrastructure management services formerly in the Technology Services segment. Prior year comparable period segment disclosures have been restated to conform to the current year presentation.
The Mortgage Market segment provides loan servicers and originators with marketplaces and services and a portfolio of software, data analytics and information technologies that span the mortgage lifecycle. The Real Estate Market segment provides rental property investors and real estate consumers with marketplaces, products and services that span the real estate lifecycle. In addition, the Other Businesses, Corporate and Eliminations segment includes businesses that provide asset recovery management collection services primarily to debt originators (e.g., credit card, auto lending and retail credit), customer relationship management services primarily to the utility, insurance and hotel industries and IT infrastructure management services. Other Businesses, Corporate and Eliminations also includes interest expense and costs related to corporate support functions including executive, finance, law, compliance, human resources, vendor management, facilities, risk management, and sales and marketing costs not allocated to the business units as well as eliminations between the reportable segments.
Financial information for our segments is as follows:
 Three months ended June 30, 2017 Three months ended September 30, 2017
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue $210,195
 $25,130
 $15,360
 $250,685
 $199,262
 $22,121
 $13,596
 $234,979
Cost of revenue 144,326
 26,844
 14,223
 185,393
 137,466
 23,497
 13,935
 174,898
Gross profit (loss) 65,869
 (1,714) 1,137
 65,292
 61,796
 (1,376) (339) 60,081
Selling, general and administrative expenses 29,805
 5,551
 17,114
 52,470
 28,006
 4,208
 14,408
 46,622
Income (loss) from operations 36,064
 (7,265) (15,977) 12,822
 33,790
 (5,584) (14,747) 13,459
Total other income (expense), net 102
 
 (764) (662) 26
 
 (3,128) (3,102)
                
Income (loss) before income taxes and
non-controlling interests
 $36,166
 $(7,265) $(16,741) $12,160
 $33,816
 $(5,584) $(17,875) $10,357
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

 Three months ended June 30, 2016 Three months ended September 30, 2016
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue $211,300
 $24,804
 $19,695
 $255,799
 $211,821
 $21,516
 $19,408
 $252,745
Cost of revenue 135,723
 16,854
 21,794
 174,371
 138,646
 16,634
 18,722
 174,002
Gross profit (loss) 75,577
 7,950
 (2,099) 81,428
Gross profit 73,175
 4,882
 686
 78,743
Selling, general and administrative expenses 31,141
 5,620
 17,446
 54,207
 29,903
 6,961
 17,022
 53,886
Income (loss) from operations 44,436
 2,330
 (19,545) 27,221
 43,272
 (2,079) (16,336) 24,857
Total other income (expense), net 74
 4
 (3,322) (3,244) 10
 
 (6,071) (6,061)
                
Income (loss) before income taxes and
non-controlling interests
 $44,510
 $2,334
 $(22,867) $23,977
 $43,282
 $(2,079) $(22,407) $18,796
 Six months ended June 30, 2017 Nine months ended September 30, 2017
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue $414,918
 $45,193
 $31,057
 $491,168
 $614,180
 $67,314
 $44,653
 $726,147
Cost of revenue 284,476
 48,987
 29,883
 363,346
 421,942
 72,484
 43,818
 538,244
Gross profit (loss) 130,442
 (3,794) 1,174
 127,822
 192,238
 (5,170) 835
 187,903
Selling, general and administrative expenses 58,487
 9,876
 31,808
 100,171
 86,493
 14,084
 46,216
 146,793
Income (loss) from operations 71,955
 (13,670) (30,634) 27,651
 105,745
 (19,254) (45,381) 41,110
Total other income (expense), net 112
 
 (5,857) (5,745) 138
 
 (8,985) (8,847)
                
Income (loss) before income taxes and
non-controlling interests
 $72,067
 $(13,670) $(36,491) $21,906
 $105,883
 $(19,254) $(54,366) $32,263
 Six months ended June 30, 2016 Nine months ended September 30, 2016
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue $414,701
 $48,713
 $42,517
 $505,931
 $626,522
 $70,229
 $61,925
 $758,676
Cost of revenue 269,766
 31,312
 42,156
 343,234
 408,412
 47,946
 60,878
 517,236
Gross profit 144,935
 17,401
 361
 162,697
 218,110
 22,283
 1,047
 241,440
Selling, general and administrative expenses 60,595
 11,794
 35,434
 107,823
 90,498
 18,755
 52,456
 161,709
Income (loss) from operations 84,340
 5,607
 (35,073) 54,874
 127,612
 3,528
 (51,409) 79,731
Total other income (expense), net 134
 
 (9,946) (9,812) 144
 
 (16,017) (15,873)
                
Income (loss) before income taxes and
non-controlling interests
 $84,474
 $5,607
 $(45,019) $45,062
 $127,756
 $3,528
 $(67,426) $63,858
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Total assets:  
  
  
  
  
  
  
  
June 30, 2017 $308,501
 $43,370
 $264,757
 $616,628
September 30, 2017 $311,423
 $63,067
 $221,911
 $596,401
December 31, 2016 347,067
 47,863
 294,282
 689,212
 347,067
 47,863
 294,282
 689,212
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Our services are primarily provided to customers primarily located in the United States. Premises and equipment, net consist of the following, by country:
(in thousands) June 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
        
United States $57,030
 $71,418
 $51,900
 $71,418
India 10,743
 14,006
 9,657
 14,006
Luxembourg 16,793
 14,791
 17,117
 14,791
Philippines 2,299
 3,027
 1,981
 3,027
Uruguay 195
 231
 168
 231
        
Total $87,060
 $103,473
 $80,823
 $103,473
NOTE 22 — SUBSEQUENT EVENT
As discussed in Note 20, as a result of continuing good faith negotiations on a Services Agreement, effective as of October 23, 2017, the Company and NRZ amended the LOI to extend the term of the LOI and Standstill Period to November 30, 2017. This term will be automatically extended until January 12, 2018 if the parties are still negotiating the terms of the Services Agreement in good faith as of November 30, 2017. The parties continue to work toward executing a Services Agreement.


Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Management’s discussion and analysis of financial condition and results of operations (“MD&A”) is a supplement to the accompanying interim condensed consolidated financial statements and is intended to provide a reader of our financial statements with a narrative from the perspective of management on our businesses, current developments, financial condition, results of operations and liquidity. Our MD&A should be read in conjunction with our Form 10-K for the year ended December 31, 2016 filed with the Securities and Exchange Commission (“SEC”) on February 16, 2017.
FORWARD-LOOKING STATEMENTS
Certain statements in this Form 10-Q regarding anticipated financial outcomes, business and market conditions, outlook and other similar statements related to Altisource’s future financial and operational performance are “forward-looking statements” made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements may be identified by the use of terminology such as “anticipate,” “intend,” “expect,” “may,” “could,” “should,” “would,” “plan,” “estimate,” “believe,” “predict,” “potential” or “continue” or the negative of these terms and other comparable terminology. Forward-looking statements are not guarantees of future performance and involve a number of assumptions, risks and uncertainties that could cause actual results to differ materially. The following are examples of such items and are not intended to be all inclusive:
assumptions related to the sources of liquidity and the adequacy of financial resources;
assumptions about our ability to grow our business, including executing on our strategic initiatives;
assumptions about our ability to improve margins;
assumptions regarding the impact of seasonality;
estimates regarding our effective tax rate; and
estimates regarding our reserves and valuations.
Important factors that could cause actual results to differ materially from those suggested by the forward-looking statements include, but are not limited to, the risks discussed in the “Risk Factors” in Part II, Item 1A of this Form 10-Q and the “Risk Factors” section of our Form 10-K for the year ended December 31, 2016 and include the following:
if, as a result of difficulties faced by Ocwen Financial Corporation (“Ocwen”), we were to lose Ocwen as a customer or there is a significant reduction in the volume of services they purchase from us;
if we are unable to reach agreement with New Residential Investment Corp. (individually, together with one or more of its subsidiaries, or one or more of its subsidiaries individually, “NRZ”) on a Services Agreement or if the Collective Brokerage Agreement and related letter agreement are terminated;
our ability to execute on our strategic initiatives;
our ability to retain our existing customers, expand relationships and attract new customers;
the level of loan delinquencies and charge-offs;
the level of origination volume;
technology failures;
the outsourcing trends;
our ability to raise debt;
our ability to retain our directors, executive officers and key personnel;
our ability to integrate acquired businesses;
our ability to comply with, and burdens imposed by, governmental regulations and policies and any changes in such regulations and policies; and
significant changes in the Luxembourg tax regime or interpretations of the Luxembourg tax regime.
We caution you not to place undue reliance on these forward-looking statements as they reflect our view only as of the date of this report. We are under no obligation (and expressly disclaim any obligation) to update or alter any forward-looking statements contained herein to reflect any change in our expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based.

OVERVIEW
Our Business
When we refer to “Altisource,” the “Company,” “we,” “us” or “our” we mean Altisource Portfolio Solutions S.A., a Luxembourg société anonyme, or public limited liability company, and its subsidiaries.
We are an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative services and technologies, Altisource helps solve the demands of the ever-changing market.
Effective January 1, 2017, our reportable segments changed as a result of changes in our internal organization, which changed the way our Chief Executive Officer (our chief operating decision makermaker) manages our businesses, allocates resources and evaluates performance. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. Prior year comparable period segment disclosures have been restated to conform to the current year presentation.
Mortgage Market: Provides loan servicers and originators with marketplaces, services and technologies that span the mortgage lifecycle. Within the Mortgage Market segment, we provide:
Servicer Solutions - the solutions, services and technologies typically used or licensed primarily by residential loan servicers.
 • Property preservation and inspection services • Residential and commercial loan servicing technologies
 • Real estate brokerage and auction services • Vendor management, marketplace transaction management and payment management platforms
 • Title insurance (agent and related services) and settlement services 
  • Document management platform
 • Appraisal management services and broker and non-broker valuation services • Default services (real estate owned (“REO”), foreclosure, bankruptcy, eviction) technologies
 
 • Foreclosure trustee services • Mortgage charge-off collections
 • Non-legal processing and related services for and under the supervision of foreclosure, bankruptcy and eviction attorneys • Residential and commercial loan disbursement processing, risk mitigation and construction inspection services
Origination Solutions - the solutions, services and technologies typically used or licensed by loan originators (or other similar mortgage market participants) in originating and buying residential mortgages.
• Title insurance (agent and related services) and settlement services • Certified loan insurance and certification
 • Vendor management oversight platform
• Appraisal management services and broker and non-broker valuation services 
• Mortgage banker cooperative, Best Partners Mortgage Cooperative, Inc., doing business as Lenders One® (“Lenders One”)
• Fulfillment services 
• Loan origination system and document management platform • Mortgage trading platform
• Document management platform
Real Estate Market: Provides real estate consumers and rental property investors with marketplaces and services that span the real estate lifecycle. Within the Real Estate Market segment, we provide:
Consumer Real Estate Solutions - the solutions, services and technologies typically used by home buyers and sellers to handle key aspects of buying and selling a home.
• Real estate brokerage • Mortgage brokerage
• Title insurance (agent and related services) and settlement services • Homeowners insurance

Real Estate Investor Solutions - the solutions, services and technologies used by buyers and sellers of single familysingle-family investment homes.
 • Property preservation and inspection services • Buy-renovate-sell
 • Real estate brokerage and auction services • Renovation services
 • Data solutions • Property management services
 • Title insurance (agent and related services) and settlement services • Appraisal management services and broker and non-broker valuation services
 
Other Businesses, Corporate and Eliminations: Our Other Businesses, Corporate and Eliminations segment includes certain non-core businesses, interest expense and costs related to corporate support functions. The businesses in this segment include post-charge-off consumer debt collection services, customer relationship management services and information technology (“IT”) infrastructure management services. Interest expense relates to the Company’s senior secured term loan and corporate support functions include executive, finance, law, compliance, human resources, vendor management, facilities, risk management and sales and marketing costs not allocated to the business units. This segment also includes eliminations of transactions between the reportable segments.
We classify revenue in three categories: service revenue, revenue from reimbursable expenses and non-controlling interests. In evaluating our performance, we focus on service revenue. Service revenue consists of amounts attributable to our fee-based services and sales of short-term investments in real estate. Reimbursable expenses and non-controlling interests are pass-through items for which we earn no margin. Reimbursable expenses consist of amounts we incur on behalf of our customers in performing our fee-based services that we pass directly on to our customers without a markup. Non-controlling interests represent the earnings of Lenders One. Lenders One is not owned by Altisource and is included in revenue and reduced from net income to arrive at net income attributable to Altisource.
Share Repurchase Program
On May 17, 2017, our shareholders approved the renewal of the share repurchase program originallypreviously approved by the shareholders on May 18, 2016, which replaced the previous share repurchase program. Under the program, we are authorized to purchase up to 4.6 million shares of our common stock, based on a limit of 25% of the outstanding shares of common stock on the date of approval at a minimum price of $1.00 per share and a maximum price of $500.00 per share, for a period of five years from the date of approval. Under the existing and prior programs, we purchased 0.81.1 million shares of common stock at an average price of $22.15$22.48 per share during the sixnine months ended JuneSeptember 30, 2017 and 0.81.3 million shares at an average price of $25.79$26.94 per share during the sixnine months ended JuneSeptember 30, 2016 (0.4(0.3 million shares at an average price of $19.17$23.48 per share for the secondthird quarter of 2017 and 0.30.5 million shares at an average price of $26.74$28.68 per share for the secondthird quarter of 2016). As of JuneSeptember 30, 2017, approximately 4.23.9 million shares of common stock remain available for repurchase under the program. Our senior secured term loan limits the amount we can spend on share repurchases, which was approximately $347$403 million as of JuneSeptember 30, 2017, and may prevent repurchases in certain circumstances.
Strategy and Growth InitiativesBusinesses
Altisource provides a suite of mortgage, real estate and consumer debt services. Altisource isWe are focused on becoming one of the premier providers of mortgage and real estate marketplaces and related services to a broad and diversified customer base.base while continuing to strengthen our compliance management system. Within the mortgage and real estate market segments, we facilitate transactions and provide products, solutions and services related to home sales, home purchases, home rentals, home maintenance, mortgage origination and mortgage servicing.
Strategically, we are focused on our four business initiatives discussed below and continuing to strengthen our compliance management system.
Each of our business initiativesstrategic businesses provides Altisource the potential to grow and diversify our customer and revenue base. We believe these initiatives addressbusinesses operate in very large markets and directly leverage our core competencies and distinct competitive advantages. OurA further description of our four strategic initiatives and a brief description of each follow.businesses follows.
Servicer Solutions:
Through this initiative,business, we provide a full suite of services and technologies to meet the evolving and growing needs of loan servicers. We are focused on growing referrals from our existing customer base, expanding the service and proprietary technology offerings to our customer base, and attracting new customers to our offerings. We have a customer base that includes Ocwen, a government-sponsored enterprise (“GSE”), NRZ, several top ten bank servicers and non-bank servicers and asset managers. Even as loan delinquencies return to historical norms, we believe there is a very large addressable market for our offerings. We believe we are one of only a

few providers with a broad suite of servicer solutions, nationwide coverage and demonstrated scalability. Further,

we believe we are well positioned to gain market share as existing customers and prospects consolidate to larger, full-service providers and outsource services that have historically been performed in-house.
Origination Solutions:
Through this initiative,business, we provide a full suite of services and technologies to meet the evolving and growing needs of loan originators and correspondents. We are focused on growing referrals from our existing customer base, expanding the service and proprietary technology offerings to our customer base, and attracting new customers to our offerings. We have a customer base that includes the Lenders One cooperative mortgage bankers, the Mortgage Builder loan origination system customers and mid-size and larger bank and non-bank loan originators. We believe our suite of services and technologies positions us to grow our relationships with our existing customer base by providing additional products, services and solutions to these customers. Further, we believe we are well positioned to attract new customers as prospects consolidate to larger, full-service providers and outsource services that have historically been performed in-house.
Consumer Real Estate Solutions:
Through this initiative,business, we provide a technology enabled real estate brokerage and related services that handle key aspects of buying and selling a home. We are focused on developing this initiativebusiness by capitalizing on our core competencies in realty services and online real estate marketing and offering consumers right-sized commission structures, smart digital tools and personalized service from local real estate agents.
Real Estate Investor Solutions:
Through this initiative,business, we provide a full suite of services and technologies to support buyers and sellers of single familysingle-family investment homes. We are focused on growing referrals from our existing customer base, expanding the service and proprietary technology offerings to our customer base, and attracting new customers to our offerings. We have a customer base that includes Altisource Residential Corporation (“Residential”RESI”) and other institutional and smaller single familysingle-family rental investors. The single familysingle-family rental market is large, geographically distributed and has fragmented ownership. We believe our nationwide acquisition, renovation, property management, leasing and disposition platform provides a strong value proposition for institutional and retail investors and positions us well for growth.
There can be no assurance that growth from our strategic initiativesbusinesses will be successful or our operations will be profitable.
Ocwen Related Matters
Revenue from Ocwen represented 58% of our revenue for the sixnine months ended JuneSeptember 30, 2017 (58% of our revenue for the secondthird quarter of 2017). Additionally, 17%16% of our revenue for the sixnine months ended JuneSeptember 30, 2017 (16%(15% of our revenue for the secondthird quarter of 2017) was earned on the portfolios serviced by Ocwen, when a party other than Ocwen or NRZ selected Altisource as the service provider.
Ocwen has disclosed that it is subject to a number of ongoing federal and state regulatory examinations, consent orders, inquiries, requests for information and other actions and is subject to pending legal proceedings that have or could result in adverse regulatory or other actions against Ocwen. For example, on April 20, 2017, the Consumer Financial Protection Bureau (“CFPB”) and the State of Florida filed separate complaints in the United States District Court for the Southern District of Florida against Ocwen alleging violations of Federal consumer financial law and, in the case of Florida, Florida statutes. As another example, on April 28, 2017, the Commonwealth of Massachusetts filed a lawsuit against Ocwen in the Superior Court for the Commonwealth of Massachusetts alleging violations of state consumer financial laws relating to Ocwen’s servicing business, including lender-placed insurance and property preservation fees. The complaints seek to obtain permanent injunctive relief, consumer redress, refunds, restitution, disgorgement, damages, civil penalties, costs and fees and other relief. In addition, a number of states publicly announced or otherwise undertook various administrative actions against Ocwen related to alleged violations of applicable laws and regulations related to servicing residential mortgages. Certain of the allegations in the complaints and certain of the state administrative actions assert that Ocwen’s use of certain Altisource services was a contributing factor to Ocwen’s purported violations. The state administrative actions announced or undertaken purportedly seek sanctions and various injunctive reliefs which may include restrictions on Ocwen obtaining additional mortgage servicing rights, continuing mortgage servicing or debt collection activities, originating or funding loans, initiating foreclosures or other limitations or restrictions on Ocwen’s business operations or licenses in certain of these states. All of the forgoing matters could result in adverse regulatory or other actions against Ocwen. While not all inclusive, other regulatory actions to date have included subjecting Ocwen to independent oversight of its operations and placing certain restrictions on its ability to acquire servicing rights. Ocwen may become subject to future federal and state regulatory

investigations, inquiries, requests for information and legal proceedings, any of which could also result in adverse regulatory or other actions against Ocwen.
As of June 30, 2017, New Residential Investment Corp. (together with its subsidiaries, “NRZ”) owned the rights to approximately 78% of Ocwen’s non-GSE mortgage servicing rights (the “Subject MSRs”). Under agreements between NRZ and Ocwen (the “Existing Agreements”), NRZ has the right (not necessarily the obligation or ability) to transfer servicing away from Ocwen if Ocwen does not maintain certain minimum servicer ratings.
Ocwen has disclosed that, on July 23, 2017, it entered into a master agreement and a transfer agreement with NRZ to undertake certain actions to facilitate the transfer from Ocwen to NRZ of Ocwen’s remaining interests in the Subject MSRs. These actions include the parties cooperatingapproximately $110 billion in unpaid principal balance (as of June 30, 2017) of its non-government-sponsored enterprise (“non-GSE”) mortgage servicing rights (the “Subject MSRs”) to obtain any third party consents required to transferNRZ. As of June 30, 2017, the Subject MSRs to NRZ and, upon obtaining the required third party consents and the transferrepresented approximately 78% of the applicable Subject MSRs to NRZ, NRZ will pay a lump sum restructuring fee to Ocwen in exchange for Ocwen forgoing payments under NRZ’s Existing Agreements with Ocwen. These lump sum restructuring fees may total up to approximately $400 million in the aggregate if all of the Subject MSRs are transferred to NRZ.Ocwen’s non-GSE MSRs. In the event the required third party consents are not obtained by July 23, 2018 or an earlier date agreed to by Ocwen and NRZ, the applicable Subject MSRs may (i) become subject to a new agreement to be negotiated between Ocwen and NRZ, (ii) be acquired by Ocwen, or, if Ocwen does not desire or is otherwise unable to purchase, sold to one or more third parties, or (iii) remain subject to the Existing Agreements. Additionally, NRZ agreed to a standstill through January 23, 2019, subject to limited exceptions, on exercising certain of its rights under the Existing Agreements to replace Ocwen as servicer of certain Subject MSRs in the event of a termination event resulting from a servicer rating downgrade.
their existing agreements. Ocwen also disclosed that it entered into a five year subservicing agreement with NRZ pursuant to which Ocwen will subservice the mortgage loans related to the Subject MSRs that are transferred to NRZ. In addition, Ocwen disclosed that during the five year subservicing agreement term, NRZ may terminate the subservicing agreement for convenience, subject to Ocwen’s right to receive a termination fee and proper notice.
As disclosed in our report on Form 8-K filed on August 28, 2017, REALHome Services and Solutions, Inc. and REALHome Services and Solutions - CT, Inc. (collectively, “RHSS”), two licensed real estate brokerage subsidiaries of the Company, entered into a Cooperative Brokerage Agreement (the “Brokerage Agreement”) with a licensed real estate brokerage subsidiary of NRZ pursuant to which RHSS will be the exclusive provider, irrespective of the subservicer, of real estate brokerage services for portfolios associated with Subject MSRs that are transferred to NRZ (the “Ocwen Transferred Portfolio”) and with respect to approximately $6 billion of non-Ocwen serviced non-GSE portfolios. NRZ’s brokerage subsidiary will receive a cooperative brokerage commission on the sale of certain REO properties from these portfolios. In addition, Altisource and RHSS entered into a letter agreement with NRZ which provides for NRZ to directly appoint RHSS (or another real estate brokerage subsidiary designated by Altisource) to perform the real estate brokerage services with respect to REO properties in the Ocwen Portfolio, subject to

certain specified exceptions, in the event that NRZ’s brokerage subsidiary does not refer real estate listings from the Ocwen Portfolio to RHSS. In this case, the designated Altisource brokerage subsidiary would retain the full seller’s brokerage commission. The Brokerage Agreement and the letter agreement are effective through August 31, 2025 unless earlier terminated in accordance with their respective terms. Contemporaneously with the execution of the Brokerage Agreement, Altisource Solutions S.à r.l. executed a non-binding letter of intent (“LOI”) with NRZ to enter into a Services Agreement, setting forth the terms pursuant to which Altisource Solutions S.à r.l. would remain the exclusive service provider of fee-based services on the Ocwen Transferred Portfolio through August 2025, irrespective of the subservicer. The LOI provides for the parties to negotiate in good faith toward the execution of a Services Agreement within 30 days from the date of the LOI. This term was automatically extended by a further 30 days by the parties, pursuant to the terms of the LOI, as the parties continued to negotiate in good faith toward the completion and execution of a Services Agreement (such period, including as extended, the “Standstill Period”). Furthermore, as a result of continuing good faith negotiations on a Services Agreement, effective as of October 23, 2017, the parties amended the LOI to extend the term of the LOI and Standstill Period to November 30, 2017. This term will be automatically extended until January 12, 2018 if the parties are still negotiating the terms of the Services Agreement in good faith as of November 30, 2017. Pursuant to the LOI, the parties intend to negotiate all of the definitive and binding terms of the Services Agreement. RHSS has the right to terminate the Brokerage Agreement upon 90 days’ notice (which period may be shortened by NRZ) if a services agreement is not signed between Altisource and NRZ during the Standstill Period. The Brokerage Agreement may otherwise only be terminated upon the occurrence of certain specified events. NRZ has agreed that, during such notice period and/or the Standstill Period, it will not replace or reduce the role of Altisource as a service provider with respect to the Ocwen Transferred Portfolio.
Following the execution of the Services Agreement and the transfer of the Subject MSRs from Ocwen to NRZ, we anticipate that revenue from NRZ would increase and revenue from Ocwen would decrease. As mortgage servicing rights (“MSRs”) continue to transfer from Ocwen to NRZ, we anticipate that NRZ will become our largest customer. Had NRZ acquired all of the Subject MSRs and our agreements with NRZ were in place as of the beginning of the year, we estimate that approximately 50% of our revenue would have been related to NRZ. There can be no assurance that the parties will reach an agreement with respect to the terms of the Services Agreement or that a Services Agreement will be entered into on a timely basis or at all.
Ocwen has disclosed that it is subject to a number of ongoing federal and state regulatory examinations, consent orders, inquiries, requests for information and other actions and is subject to pending legal proceedings that have or could result in adverse regulatory or other actions against Ocwen. For example, on May 15, 2017, Ocwen disclosed that on April 20, 2017, the Consumer Financial Protection Bureau (“CFPB”) and the State of Florida filed separate complaints in the United States District Court for the Southern District of Florida against Ocwen alleging violations of Federal consumer financial law and, in the case of Florida, Florida statutes. As another example, on May 15, 2017, Ocwen also disclosed that on April 28, 2017, the Commonwealth of Massachusetts filed a lawsuit against Ocwen in the Superior Court for the Commonwealth of Massachusetts alleging violations of state consumer financial laws relating to Ocwen’s servicing business, including lender-placed insurance and property preservation fees. Ocwen disclosed that the complaints seek to obtain permanent injunctive relief, consumer redress, refunds, restitution, disgorgement, damages, civil penalties, costs and fees and other relief. In addition, Ocwen disclosed that a number of states publicly announced or otherwise undertook various administrative actions against Ocwen related to alleged violations of applicable laws and regulations related to servicing residential mortgages. Certain of the allegations in the complaints and certain of the state administrative actions assert that Ocwen’s use of certain Altisource services was a contributing factor to Ocwen’s purported violations. Ocwen disclosed that the state administrative actions announced or undertaken purportedly seek sanctions and various injunctive reliefs which may include restrictions on Ocwen obtaining additional mortgage servicing rights, continuing mortgage servicing or debt collection activities, originating or funding loans, initiating foreclosures or other limitations or restrictions on Ocwen’s business operations or licenses in certain of these states. Ocwen announced in several Form 8-K filings that it reached settlements with mortgage and banking regulatory agencies from certain of the states, the District of Columbia and state attorneys general that took regulatory actions against it on April 20, 2017 or shortly thereafter. Ocwen disclosed that, as part of these settlements, Ocwen will not acquire any new residential mortgage servicing rights until April 30, 2018 and will develop a plan of action and milestones regarding its transition from the servicing system it currently uses, REALServicing®, to an alternative servicing system and will not board any new loans onto the REALServicing system, as well as other key provisions. All of the forgoing matters could result in adverse regulatory or other actions against Ocwen. While not all inclusive, other regulatory actions to date have included subjecting Ocwen to independent oversight of its operations and placing certain restrictions on its ability to acquire servicing rights. In addition, in August 2017, Ocwen disclosed in its second quarter 2017 SEC Form 10-Q that it received a letter from Ginnie Mae that the state regulators’ cease and desist orders discussed above create a material change in Ocwen’s business status under Ginnie Mae’s MBS Guide and that Ginnie Mae has accordingly declared an event of default under guaranty agreements between Ginnie Mae and Ocwen. Ocwen further disclosed that in the letter it received, Ginnie Mae notified Ocwen that it will refrain from immediately exercising any rights relating to this matter for a period of 90 days from the date of the letter. In addition, Ocwen has disclosed that during this period, Ginnie Mae has asked Ocwen to provide certain information regarding the cease and desist orders and certain information regarding Ocwen’s business plan, financial results and operations and Ocwen also stated that it continues to

operate as a Ginnie Mae issuer in all respects and continues to participate in Ginnie Mae issuing of mortgage-backed securities and home equity conversion loan pools in the ordinary course. Ocwen also disclosed that adverse actions by Ginnie Mae could materially and adversely impact Ocwen’s business, including if Ginnie Mae were to terminate Ocwen as an issuer or servicer of Ginnie Mae securities.
Ocwen may become subject to future federal and state regulatory investigations, inquiries, requests for information and legal proceedings, any of which could also result in adverse regulatory or other actions against Ocwen.
The foregoing may have significant adverse effects on Ocwen’s business and/or our continuing relationship with Ocwen. For example, Ocwen may be required to alter the way it conducts business, including the parties it contracts with for services (including information technology and software services), it may be required to seek changes to its existing pricing structure with us, it may lose its non-GSE servicing rights or subservicing arrangements or may lose one or more of its state servicing or origination licenses. Additional regulatory actions or adverse financial developments may impose additional restrictions on or require changes in Ocwen’s business that could require it to sell assets or change its business operations. Any or all of these effects could result in our eventual loss of Ocwen as a customer or a reduction in the number and/or volume of services they purchase from us or the loss of other customers.

If any of the following events occurred, Altisource’s revenue would be significantly lower and our results of operations could be materially adversely affected, including from the possible impairment or write-off of goodwill, intangible assets, property and equipment, other assets and accounts receivable:

Altisource loses Ocwen as a customer or there is a significant reduction in the volume of services they purchase from us
Ocwen loses, sells or transfers a significant portion or all of its non-GSE servicing rights or subservicing arrangements and Altisource fails to be retained as a service provider
Ocwen loses state servicing licenses in states with a significant number of loans in Ocwen’s servicing portfolio
Altisource fails to be retained as a service provider
The contractual relationship between Ocwen and Altisource changes significantly or there are significant changes to our pricing to Ocwen for services from which we generate material revenue
Additionally, Ocwen has stated, including in connection with resolving several state administrative actions discussed above, that it plans to transition from REALServicing to another mortgage servicing software platform. We anticipate that such a transition wouldcould be a multi-year project and Altisource would support Ocwen through such a transition. We do not anticipate that a servicing technology transition would impact the other services we provide to Ocwen. For the sixnine months ended JuneSeptember 30, 2017 and 2016, service revenue from REALServicing was $13.4$20.1 million and $17.5$25.7 million, respectively ($6.36.7 million and $7.6$8.2 million for the secondthird quarter of 2017 and 2016, respectively). We estimate, thatwith respect to income before income tax, fromthat the REALServicing business currently operates at approximately break-even.
Management cannot predict the outcome of these matters or the amount of any impact they may have on Altisource. However, in the event these matters materially negatively impact Altisource, we believe the variable nature of our cost structure would allow us to realign our cost structure in line with remaining revenue. Furthermore, in the event of a significant reduction in the volume of services purchased or loans serviced by Ocwen (such as a transfer of Ocwen’s servicing rights to a successor servicer), we believe the impact to Altisource could occur over an extended period of time.

In this regard, we have a plan that we believe would allow us to efficiently execute on this realignment. We believe that transfers of Ocwen’s servicing rights to a successor servicer(s) would take an extended period of time because of the approval required from many parties, including regulators, rating agencies, residential mortgage-backed securities trustees, lenders and others. During this period, of time, we believe that we wouldwill continue to generate revenue from the services we provide to the to be transferredall or a portion of Ocwen’s portfolio.
Additionally, we have several strategic initiatives that focusour Servicer Solutions, Origination Solutions, Consumer Real Estate Solutions and Real Estate Investor Solutions businesses are focused on diversifying and growing our revenue and customer base. Our major strategic initiatives are described in the Strategybase and Growth Initiatives section above. Wewe have a sales and marketing strategy to support these initiatives.businesses.
Management believes our plans, together with current liquidity and cash flows from operations would be sufficient to meet our working capital, capital expenditures, debt service and other cash needs. However, there can be no assurance that our plans will be successful or our operations will be profitable.

Factors Affecting Comparability
The following items may impact the comparability of our results:
The average number of loans serviced by Ocwen on REALServicing®
The average number of loans serviced by Ocwen on REALServicing (including those MSRs owned by NRZ and subserviced by Ocwen) was 1.3 million for the six months ended June 30, 2017 compared to 1.5 million for the six months ended June 30, 2016, a decrease of 13% (1.3 million for the second quarter of 2017 and 1.5 million for the second quarter of 2016, a decrease of 13%). The average number of delinquent non-GSE loans serviced by Ocwen on REALServicing was 184 thousand for the six months ended June 30, 2017 compared to 230 thousand for the six months ended June 30, 2016, a decrease of 20% (177 thousand for the second quarter of 2017 and 222 thousand for the second quarter of 2016, a decrease of 20%);
In the secondnine months ended September 30, 2017 compared to 1.5 million for the nine months ended September 30, 2016, a decrease of 13% (1.2 million for the third quarter of 2017 and 1.4 million for the third quarter of 2016, a decrease of 12%). The average number of delinquent non-GSE loans serviced by Ocwen on REALServicing was 182 thousand for the nine months ended September 30, 2017 compared to 224 thousand for the nine months ended September 30, 2016, a decrease of 19% (178 thousand for the third quarter of 2017 and 211 thousand for the third quarter of 2016, a decrease of 16%). The number of loans transferred by Ocwen to NRZ and serviced by NRZ was 0.1 million for the nine months ended September 30, 2017 and the third quarter of 2017.
During the nine months ended September 30, 2017, we repurchased portions of our senior secured term loan with an aggregate par value of $26.0$50.1 million at a weighted average discount of 16.5%12.2%, recognizing a net gain of $3.9$5.4 million on the early extinguishment of debt (same amounts(repurchased aggregate par value of $24.1 million at a weighted average discount of 7.5%, recognizing a net gain of $1.5 million on the early extinguishment of debt for the sixthird quarter of 2017). During the nine months ended JuneSeptember 30, 2017). In the second quarter of 2016, we repurchased portions of our senior secured term loan with an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a net gain of $5.5 million on the early extinguishment of debt (same amounts for(no repurchases in the sixthird quarter of 2016).
During the nine months ended June 30, 2016);
During the six months ended JuneSeptember 30, 2016, we purchased 4.1 million shares of ResidentialRESI common stock for $48.2 million (no comparative amounts in 2017). During the sixnine months ended JuneSeptember 30, 2017 and 2016, we earned dividends of $1.2$1.9 million and $1.0$1.0 million,, respectively ($0.6 million and $1.0 million for the secondthird quarter of 2017 and 2016, respectively)no comparative amount for the third quarter of 2016), related to this investment. In addition, induring the second quarter ofnine months ended September 30, 2016, we incurred expenses of $3.4 million related to this investment (no comparative amounts in 2017);
2017 and the third quarter of 2016).
On July 29, 2016, we acquired certain assets and assumed certain liabilities of Granite Loan Management of Delaware, LLC (“Granite”) for $9.5 million; andmillion.
The effective income tax rate increased to 22.9%23.6% for the sixnine months ended JuneSeptember 30, 2017 from 12.2%20.1% for the sixnine months ended JuneSeptember 30, 2016 (20.0% and 13.7%(decreased to 25.0% for the secondthird quarter of 2017 and 2016, respectively)from 39.0% for the third quarter of 2016). The effective income tax rate increases wereincrease for the nine months ended September 30, 2017 was primarily due to changes in the expected mix of taxable income across the jurisdictions in which we operate. The lower effective income tax rate for the third quarter of 2017 was primarily the result of adjustments made in the third quarter of 2016 to true-up the tax provision from prior quarters. This was partially offset by higher pretax income in the third quarter of 2016, which, as discussed above, changed the mix of taxable income across the jurisdictions in which we operate.

CONSOLIDATED RESULTS OF OPERATIONS
Summary Consolidated Results
The following is a discussion of our consolidated results of operations for the periods indicated. For a more detailed discussion of the factors that affected the results of our business segments in these periods, see “Segment Results of Operations” below.
The following table sets forth information regarding our results of operations:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands, except per share data) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Service revenue        
  
  
        
  
  
Mortgage Market $198,414
 $197,479
 
 $393,387
 $385,564
 2
 $189,615
 $199,176
 (5) $583,002
 $584,740
 
Real Estate Market 24,347
 24,173
 1
 43,536
 47,574
 (8) 21,113
 21,231
 (1) 64,649
 68,805
 (6)
Other Businesses, Corporate and Eliminations 15,346
 19,672
 (22) 31,023
 42,466
 (27) 13,580
 19,375
 (30) 44,603
 61,841
 (28)
Total service revenue 238,107
 241,324
 (1) 467,946
 475,604
 (2) 224,308
 239,782
 (6) 692,254
 715,386
 (3)
Reimbursable expenses 11,891
 13,783
 (14) 21,920
 29,237
 (25) 9,866
 12,080
 (18) 31,786
 41,317
 (23)
Non-controlling interests 687
 692
 (1) 1,302
 1,090
 19
 805
 883
 (9) 2,107
 1,973
 7
Total revenue 250,685
 255,799
 (2) 491,168
 505,931
 (3) 234,979
 252,745
 (7) 726,147
 758,676
 (4)
Cost of revenue 185,393
 174,371
 6
 363,346
 343,234
 6
 174,898
 174,002
 1
 538,244
 517,236
 4
Gross profit 65,292
 81,428
 (20) 127,822
 162,697
 (21) 60,081
 78,743
 (24) 187,903
 241,440
 (22)
Selling, general and administrative expenses 52,470
 54,207
 (3) 100,171
 107,823
 (7) 46,622
 53,886
 (13) 146,793
 161,709
 (9)
Income from operations 12,822
 27,221
 (53) 27,651
 54,874
 (50) 13,459
 24,857
 (46) 41,110
 79,731
 (48)
Other income (expense), net:                        
Interest expense (5,465) (5,988) (9) (11,263) (12,529) (10) (5,599) (5,952) (6) (16,862) (18,481) (9)
Other income (expense), net 4,803
 2,744
 75
 5,518
 2,717
 103
 2,497
 (109) N/M
 8,015
 2,608
 207
Total other income (expense), net (662) (3,244) (80) (5,745) (9,812) (41) (3,102) (6,061) (49) (8,847) (15,873) (44)
                        
Income before income taxes and non-controlling interests 12,160
 23,977
 (49) 21,906
 45,062
 (51) 10,357
 18,796
 (45) 32,263
 63,858
 (49)
Income tax provision (2,438) (3,291) (26) (5,024) (5,484) (8) (2,591) (7,324) (65) (7,615) (12,808) (41)
                        
Net income 9,722
 20,686
 (53) 16,882
 39,578
 (57) 7,766
 11,472
 (32) 24,648
 51,050
 (52)
Net income attributable to non-controlling interests (687) (692) (1) (1,302) (1,090) 19
 (805) (883) (9) (2,107) (1,973) 7
                        
Net income attributable to Altisource $9,035
 $19,994
 (55) $15,580
 $38,488
 (60) $6,961
 $10,589
 (34) $22,541
 $49,077
 (54)
                        
Margins:        
  
  
        
  
  
Gross profit/service revenue 27% 34%   27% 34%  
 27% 33%   27% 34%  
Income from operations/service revenue 5% 11%   6% 12%  
 6% 10%   6% 11%  
                        
Earnings per share:                        
Basic $0.49
 $1.08
 (55) $0.84
 $2.06
 (59) $0.39
 $0.57
 (32) $1.23
 $2.63
 (53)
Diluted $0.48
 $1.02
 (53) $0.82
 $1.94
 (58) $0.38
 $0.54
 (30) $1.20
 $2.49
 (52)
N/M — not meaningful.
Revenue
We recognized service revenue of $467.9$692.3 million for the sixnine months ended JuneSeptember 30, 2017, a 2%3% decrease compared to the sixnine months ended JuneSeptember 30, 2016 ($238.1224.3 million for the secondthird quarter of 2017, a 1%6% decrease compared to the secondthird quarter of 2016). The decreases in service revenue for the sixnine months ended JuneSeptember 30, 2017 and the secondthird quarter of 2017 were primarily from the normal runoff of Ocwen’s portfolio in the Mortgage Market, Residential’s smaller portfolio of non-performing loans and REO in the Real Estate Market and lower service revenue in our customer relationship management and IT infrastructure services businesses in the Other Businesses, Corporate and Eliminations segment.segment, the normal runoff of Ocwen’s portfolio in the Mortgage Market and RESI’s smaller portfolio of non-performing loans and REO in the Real Estate Market. Customer relationship management revenue declined primarily because during 2016 we severed relationships with certain clients that were not profitable to us and we experienced a

reduction in volume from the transition of services from one customer to another. IT infrastructure services revenue declined from the

transition of resources supporting Ocwen’s technology infrastructure to Ocwen. These decreases were largely offset by growth in referrals of certain higher fee property preservation services and growth in home sales revenue in the buy-renovate-sell business, which began operations in the second half of 2016. Reimbursable expenses revenue declined from a 2015 change in the pricing and billing model for preservation services on new Ocwen REO referrals that resulted in certain services that were historically reimbursable expenses revenue becoming service revenue. In addition, the six months ended June 30, 2017 reflects lower professional services revenues in our Servicer Solutions technologies businesses.
Certain of our revenues are impacted by seasonality. More specifically, revenues from property sales, loan originations and certain property preservation services tend to be at their lowest level during the fall and winter months and at their highest level during the spring and summer months. In addition, the asset recovery management business tends to be higher in the first quarter, as borrowers may utilize tax refunds and bonuses to pay debts, and generally declines throughout the rest of the year.
Cost of Revenue and Gross Profit
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services and the cost of sales of short-term investments in real estate sold, reimbursable expenses, technology and telecommunications costs, and depreciation and amortization of operating assets.
Cost of revenue consisted of the following:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Compensation and benefits $62,666
 $69,773
 (10) $125,758
 $134,836
 (7) $60,332
 $66,357
 (9) $186,090
 $201,193
 (8)
Outside fees and services 93,369
 73,326
 27
 179,263
 145,129
 24
 83,670
 77,445
 8
 250,883
 222,574
 13
Cost of real estate sold 4,411
 
 N/M
 16,461
 
 N/M
Reimbursable expenses 11,891
 13,783
 (14) 21,920
 29,237
 (25) 9,866
 12,080
 (18) 31,786
 41,317
 (23)
Technology and telecommunications 10,941
 10,703
 2
 22,292
 20,643
 8
 10,389
 11,502
 (10) 32,681
 32,145
 2
Depreciation and amortization 6,526
 6,786
 (4) 14,113
 13,389
 5
 6,230
 6,618
 (6) 20,343
 20,007
 2
                        
Cost of revenue $185,393
 $174,371
 6
 $363,346
 $343,234
 6
 $174,898
 $174,002
 1
 $538,244
 $517,236
 4
N/M — not meaningful.
Cost of revenue for the sixnine months ended JuneSeptember 30, 2017 of $363.3$538.2 million increased 6%4% compared to the sixnine months ended JuneSeptember 30, 2016 ($185.4174.9 million for the secondthird quarter of 2017, a 6%1% increase compared to the secondthird quarter of 2016). The increases in cost of revenue were primarily driven by higher outside fees and services and cost of real estate sold, partially offset by decreases in compensation and benefits costs and reimbursable expensesexpenses. Outside fees and services increased in the Mortgage Market and increased outside fees and services and compensation and benefits costs in the Real Estate Market. These increases were partially offset by lower compensation and benefits costs in the Other Businesses, Corporate and Eliminations segment.
In the Mortgage Market, outside fees and services increased due to growth in referrals of certain higher cost property preservation services in the Servicer Solutions business, consistent with the growth in service revenue discussed in the revenue section above. Compensation and benefits costs decreased in the Servicer Solutions business from lower headcount levels driven by lower customer volumes in certain business units. Reimbursable expenses declined primarily as a result of the change in the pricing and billing model discussed in the revenue section above.
In the Real Estate Market, outside fees and services increased from the cost of the real estate sold in connection with our buy-renovate-sell program, partially offset by lower property preservation referrals driven by Residential’scosts related to RESI’s smaller portfolio of non-performing loans and REO in the Real Estate Investor Solutions business. In addition, compensation and benefits costs increased in the Consumer Real Estate Solutions business to support growth of this initiative.
The increases in cost of revenuereal estate sold were the result of properties sold in connection with our buy-renovate-sell program, which began operations in the second half of 2016.
Compensation and benefits declined in the Mortgage Market in the Servicer Solutions business as we reduced headcount levels in certain businesses, consistent with the decline in service revenue discussed in the revenue section above and Real Estate Market segments were partially offset by lower cost of revenue inbenefited from efficiency initiatives. In the Other Businesses, Corporate and Eliminations segment, primarily due to a decrease in compensation and benefits costs associateddecreased in connection with the transition of resources supporting Ocwen’s technology infrastructure to Ocwen and reducedlower headcount levels in our customer relationship management business from a decrease in client relationships, as discussed in the revenue section above. In the Real Estate Market, compensation and benefits increased in the Consumer Real Estate Solutions business to support growth of this business, partially offset by lower headcount levels in the Real Estate Investor Solutions business driven by lower customer volumes in certain business units.
Reimbursable expenses declined in the Mortgage Market’s Servicer Solutions business primarily as a result of the change in the pricing and billing model discussed in the revenue section above.
Gross profit decreased to $127.8$187.9 million, representing 27% of service revenue, for the sixnine months ended JuneSeptember 30, 2017 compared to $162.7$241.4 million, representing 34% of service revenue, for the sixnine months ended JuneSeptember 30, 2016 (decreased to $65.3$60.1 million,

representing 27% of service revenue, for the secondthird quarter of 2017 compared to $81.4$78.7 million, representing 34%33% of service revenue, for the secondthird quarter of 2016). Gross profit as a percentage of service revenue decreased primarily due to revenue

mix and investments in our growth initiatives.businesses. Revenue mix changed from growth in the lower margin property preservation and buy-renovate-sell businesses and declines in other higher margin businesses.
Selling, General and Administrative Expenses
Selling, general and administrative expenses (“SG&A”) include payroll for personnel employed in executive, finance, law, compliance, human resources, vendor management, facilities, risk management, sales and marketing roles. This category also includes occupancy related costs, amortization of intangible assets, professional services, marketing costs and depreciation and amortization of non-operating assets and other expenses.
SG&A expense consisted of the following:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Compensation and benefits $15,541
 $14,324
 8
 $28,047
 $28,315
 (1) $15,068
 $14,145
 7
 $43,115
 $42,460
 2
Occupancy related costs 9,538
 8,799
 8
 19,811
 17,882
 11
 8,536
 8,903
 (4) 28,347
 26,785
 6
Amortization of intangible assets 9,393
 12,756
 (26) 18,539
 24,967
 (26) 8,604
 11,465
 (25) 27,143
 36,432
 (25)
Professional services 4,367
 6,696
 (35) 8,097
 13,436
 (40) 3,886
 4,097
 (5) 11,983
 17,533
 (32)
Marketing costs 3,697
 5,671
 (35) 7,966
 12,163
 (35) 3,992
 9,275
 (57) 11,958
 21,438
 (44)
Depreciation and amortization 2,361
 2,352
 
 4,782
 4,957
 (4) 2,286
 2,557
 (11) 7,068
 7,514
 (6)
Other 7,573
 3,609
 110
 12,929
 6,103
 112
 4,250
 3,444
 23
 17,179
 9,547
 80
                        
Selling, general and administrative expenses $52,470
 $54,207
 (3) $100,171
 $107,823
 (7) $46,622
 $53,886
 (13) $146,793
 $161,709
 (9)
SG&A for the sixnine months ended JuneSeptember 30, 2017 of $100.2$146.8 million decreased 7%9% compared to the sixnine months ended JuneSeptember 30, 2016 ($52.546.6 million for the secondthird quarter of 2017, a 3%13% decrease compared to the secondthird quarter of 2016). The decreases in SG&A were primarily due to lower marketing costs, driven by initial non-recurring Owners.com market launch costs incurred during the nine months ended September 30, 2016, the reduction in Owners.com recurring marketing spending as the business unit focuses on improving the lead to closing conversion rate and lower amortization of intangible assets driven by an increase in total projected revenue to be generated by the Homeward Residential, Inc. (“Homeward”) and Residential Capital, LLC (“ResCap”) portfolios over the lives of these portfolios (revenue-based amortization), lower. In addition, professional services related to legal costs were lower for the nine months ended September 30, 2017 in connection with the resolution of, and reduction in activities related to, several litigation and regulatory matters and lower marketing costs, driven by initial non-recurring Owners.com market launch costs incurred duringmatters. The decrease in SG&A for the sixnine months ended JuneSeptember 30, 2016. The decreases in SG&A were2017 was partially offset by unfavorable loss accrual adjustments of $2.7 million relating to facility closures and litigation related costs in other SG&A in the second quarter of 2017.2017 (no comparative amount for the nine months ended September 30, 2016). In addition, the decreases in SG&A for the six monthsnine month ended JuneSeptember 30, 2017 were partially offset by a $3.0 million favorable loss accrual adjustment in other SG&A in the sixnine months ended JuneSeptember 30, 2016.2016 (no comparative amounts for the nine months ended September 30, 2017 and the third quarter of 2017 and 2016).
Income from Operations
Income from operations decreased to $27.7$41.1 million, representing 6% of service revenue, for the sixnine months ended JuneSeptember 30, 2017 compared to $54.9 million, representing 12% of service revenue, for the six months ended June 30, 2016 (decreased to $12.8 million, representing 5% of service revenue, for the second quarter of 2017 compared to $27.2$79.7 million, representing 11% of service revenue, for the secondnine months ended September 30, 2016 (decreased to $13.5 million, representing 6% of service revenue, for the third quarter of 2017 compared to $24.9 million, representing 10% of service revenue, for the third quarter of 2016). The decrease in operating income as a percentage of service revenue was the result of the decrease in gross profit margin, partially offset by lower SG&A expenses, as discussed above.
Other Income (Expense), net
Other income (expense), net principally includes interest expense and other non-operating gains and losses. Interest expense was $11.3$16.9 million for the sixnine months ended JuneSeptember 30, 2017, a decrease of $1.3$1.6 million compared to the sixnine months ended JuneSeptember 30, 2016($5.52016 ($5.6 million for the secondthird quarter of 2017, a decrease of $0.5$0.4 million compared to the secondthird quarter of 2016), primarily fromdue to the 2017 and 2016 repurchases of portions of our senior secured term loan with an aggregate par value of $77.0 million.$101.1 million, partially offset by an increase in the senior secured term loan interest rate from 4.50% as of December 31, 2016 and 4.72% as of June 30, 2017 to 4.74% as of September 30, 2017. Other non-operating gains and losses primarily represent gains on the early extinguishment of debt and income and expenses related to our investment in ResidentialRESI common stock.
In
During the second quarter ofnine months ended September 30, 2017, we repurchased portions of our senior secured term loan with an aggregate par value of $26.0$50.1 million at a weighted average discount of 16.5%12.2%, recognizing a net gain of $3.9$5.4 million on the early extinguishment of debt. Indebt (repurchased aggregate par value of $24.1 million at a weighted average discount of 7.5%, recognizing a net gain of $1.5 million on the second

early extinguishment of debt for the third quarter of 2017). During the nine months ended September 30, 2016, we repurchased portions of our senior secured term loan with an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a net gain of $5.5 million on the early extinguishment of debt.debt (no repurchases in the third quarter of 2016).
During the sixnine months ended JuneSeptember 30, 2017 and 2016, we earned dividends of $1.9 million and $1.0 million, respectively ($0.6 million for the third quarter of 2017 and no comparative amount for the third quarter of 2016) related to our investment in RESI. In addition, during the nine months ended September 30, 2016, we incurred expenses of $3.4 million and earned dividends of $1.0 million related to our investment in Residential common stock. During the six months ended June 30, 2017 and second quarter of 2017, we earned dividends of $1.2 million and $0.6 million, respectively, related to this investment.investment (no comparative amounts in 2017 and the third quarter of 2016).
Income Tax Provision
We recognized an income tax provision of $5.0$7.6 million for the sixnine months ended JuneSeptember 30, 2017 compared to $5.5$12.8 million for the sixnine months ended JuneSeptember 30, 2016 ($2.42.6 million and $3.3$7.3 million for the secondthird quarter of 2017 and 2016, respectively). Our effective tax rate was 22.9%23.6% and 12.2%20.1% for the sixnine months ended JuneSeptember 30, 2017 and JuneSeptember 30, 2016, respectively (20.0%(25.0% and 13.7%39.0% for the secondthird quarter of 2017 and 2016, respectively). Our effective tax rates differ from the Luxembourg statutory tax rate of 27.1% and 29.2% in 2017 and 2016, respectively, primarily due to the effect of certain deductions in Luxembourg and the mix of income and losses with varying tax rates in multiple taxing jurisdictions. The higher effective income tax ratesrate for the sixnine months ended JuneSeptember 30, 2017 and second quarter of 2017 werewas primarily the result of lower pretax income, which changed the mix of taxable income across the jurisdictions in which we operate. The lower effective income tax rate for the third quarter of 2017 was primarily the result of adjustments made in the third quarter of 2016 to true-up the tax provision from prior quarters. This was partially offset by higher pretax income in the third quarter of 2016, which, as discussed above, changed the mix of taxable income across the jurisdictions in which we operate.

SEGMENT RESULTS OF OPERATIONS
Effective January 1, 2017, our reportable segments changed as a result of changes in our internal organization, which changed the way our Chief Executive Officer (our chief operating decision makermaker) manages our businesses, allocates resources and evaluates performance. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. The former Mortgage Services segment was separated into the Mortgage Market and Real Estate Market segments (see Overview - Our Business). Furthermore, certain of the software services business units that were formerly in the Technology Services segment and the mortgage charge-off collections business that was formerly in the Financial Services segment are now included in the Mortgage Market. Other Businesses, Corporate and Eliminations includes the asset recovery management services and customer relationship management services that were formerly in the Financial Services segment as well as IT infrastructure management services formerly in the Technology Services segment (see Overview - Our Business). Prior year comparable period segment disclosures have been restated to conform to the current year presentation.
The following section provides a discussion of pretax results of operations of our business segments. Transactions between segments are accounted for as third party arrangements for purposes of presenting segment results of operations and eliminated in consolidation.
Financial information for our segments was as follows:
 Three months ended June 30, 2017 Three months ended September 30, 2017
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue  
  
  
  
  
  
  
  
Service revenue $198,414
 $24,347
 $15,346
 $238,107
 $189,615
 $21,113
 $13,580
 $224,308
Reimbursable expenses 11,094
 783
 14
 11,891
 8,842
 1,008
 16
 9,866
Non-controlling interests 687
 
 
 687
 805
 
 
 805
 210,195
 25,130
 15,360
 250,685
 199,262
 22,121
 13,596
 234,979
Cost of revenue 144,326
 26,844
 14,223
 185,393
 137,466
 23,497
 13,935
 174,898
Gross profit (loss) 65,869
 (1,714) 1,137
 65,292
 61,796
 (1,376) (339) 60,081
Selling, general and administrative expenses 29,805
 5,551
 17,114
 52,470
 28,006
 4,208
 14,408
 46,622
Income (loss) from operations 36,064
 (7,265) (15,977) 12,822
 33,790
 (5,584) (14,747) 13,459
Total other income (expense), net 102
 
 (764) (662) 26
 
 (3,128) (3,102)
                
Income (loss) before income taxes and
non-controlling interests
 $36,166
 $(7,265) $(16,741) $12,160
 $33,816
 $(5,584) $(17,875) $10,357
                
Margins:  
  
  
  
  
  
  
  
Gross profit (loss)/service revenue 33% (7)% 7 % 27% 33% (7)% (2)% 27%
Income (loss) from operations/service revenue 18% (30)% (104)% 5% 18% (26)% (109)% 6%

 Three months ended June 30, 2016 Three months ended September 30, 2016
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue  
  
  
  
  
  
  
  
Service revenue $197,479
 $24,173
 $19,672
 $241,324
 $199,176
 $21,231
 $19,375
 $239,782
Reimbursable expenses 13,129
 631
 23
 13,783
 11,762
 285
 33
 12,080
Non-controlling interests 692
 
 
 692
 883
 
 
 883
 211,300
 24,804
 19,695
 255,799
 211,821
 21,516
 19,408
 252,745
Cost of revenue 135,723
 16,854
 21,794
 174,371
 138,646
 16,634
 18,722
 174,002
Gross profit (loss) 75,577
 7,950
 (2,099) 81,428
Gross profit 73,175
 4,882
 686
 78,743
Selling, general and administrative expenses 31,141
 5,620
 17,446
 54,207
 29,903
 6,961
 17,022
 53,886
Income (loss) from operations 44,436
 2,330
 (19,545) 27,221
 43,272
 (2,079) (16,336) 24,857
Total other income (expense), net 74
 4
 (3,322) (3,244) 10
 
 (6,071) (6,061)
                
Income (loss) before income taxes and
non-controlling interests
 $44,510
 $2,334
 $(22,867) $23,977
 $43,282
 $(2,079) $(22,407) $18,796
                
Margins:  
  
  
  
  
  
  
  
Gross profit (loss)/service revenue 38% 33% (11)% 34%
Gross profit/service revenue 37% 23 % 4 % 33%
Income (loss) from operations/service revenue 23% 10% (99)% 11% 22% (10)% (84)% 10%

 Six months ended June 30, 2017 Nine months ended September 30, 2017
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue  
  
  
  
  
  
  
  
Service revenue $393,387
 $43,536
 $31,023
 $467,946
 $583,002
 $64,649
 $44,603
 $692,254
Reimbursable expenses 20,229
 1,657
 34
 21,920
 29,071
 2,665
 50
 31,786
Non-controlling interests 1,302
 
 
 1,302
 2,107
 
 
 2,107
 414,918
 45,193
 31,057
 491,168
 614,180
 67,314
 44,653
 726,147
Cost of revenue 284,476
 48,987
 29,883
 363,346
 421,942
 72,484
 43,818
 538,244
Gross profit (loss) 130,442
 (3,794) 1,174
 127,822
 192,238
 (5,170) 835
 187,903
Selling, general and administrative expenses 58,487
 9,876
 31,808
 100,171
 86,493
 14,084
 46,216
 146,793
Income (loss) from operations 71,955
 (13,670) (30,634) 27,651
 105,745
 (19,254) (45,381) 41,110
Total other income (expense), net 112
 
 (5,857) (5,745) 138
 
 (8,985) (8,847)
                
Income (loss) before income taxes and
non-controlling interests
 $72,067
 $(13,670) $(36,491) $21,906
 $105,883
 $(19,254) $(54,366) $32,263
                
Margins:  
  
  
  
  
  
  
  
Gross profit (loss)/service revenue 33% (9)% 4 % 27% 33% (8)% 2 % 27%
Income (loss) from operations/service revenue 18% (31)% (99)% 6% 18% (30)% (102)% 6%

 Six months ended June 30, 2016 Nine months ended September 30, 2016
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue  
  
  
  
  
  
  
  
Service revenue $385,564
 $47,574
 $42,466
 $475,604
 $584,740
 $68,805
 $61,841
 $715,386
Reimbursable expenses 28,047
 1,139
 51
 29,237
 39,809
 1,424
 84
 41,317
Non-controlling interests 1,090
 
 
 1,090
 1,973
 
 
 1,973
 414,701
 48,713
 42,517
 505,931
 626,522
 70,229
 61,925
 758,676
Cost of revenue 269,766
 31,312
 42,156
 343,234
 408,412
 47,946
 60,878
 517,236
Gross profit 144,935
 17,401
 361
 162,697
 218,110
 22,283
 1,047
 241,440
Selling, general and administrative expenses 60,595
 11,794
 35,434
 107,823
 90,498
 18,755
 52,456
 161,709
Income (loss) from operations 84,340
 5,607
 (35,073) 54,874
 127,612
 3,528
 (51,409) 79,731
Total other income (expense), net 134
 
 (9,946) (9,812) 144
 
 (16,017) (15,873)
                
Income (loss) before income taxes and
non-controlling interests
 $84,474
 $5,607
 $(45,019) $45,062
 $127,756
 $3,528
 $(67,426) $63,858
                
Margins:  
  
  
  
  
  
  
  
Gross profit/service revenue 38% 37% 1 % 34% 37% 32% 2 % 34%
Income (loss) from operations/service revenue 22% 12% (83)% 12% 22% 5% (83)% 11%


Mortgage Market
Revenue
Revenue by business unit was as follows:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Service revenue:  
      
    
  
      
    
Servicer Solutions $185,756
 $185,086
 
 $369,189
 $362,932
 2
 $176,258
 $183,804
 (4) $545,447
 $546,736
 
Origination Solutions 12,658
 12,393
 2
 24,198
 22,632
 7
 13,357
 15,372
 (13) 37,555
 38,004
 (1)
Total service revenue 198,414
 197,479
 
 393,387
 385,564
 2
 189,615
 199,176
 (5) 583,002
 584,740
 
                        
Reimbursable expenses:                        
Servicer Solutions 11,015
 13,074
 (16) 20,051
 27,948
 (28) 8,803
 11,684
 (25) 28,854
 39,632
 (27)
Origination Solutions 79
 55
 44
 178
 99
 80
 39
 78
 (50) 217
 177
 23
Total reimbursable expenses 11,094
 13,129
 (16) 20,229
 28,047
 (28) 8,842
 11,762
 (25) 29,071
 39,809
 (27)
                        
Non-controlling interests 687
 692
 (1) 1,302
 1,090
 19
 805
 883
 (9) 2,107
 1,973
 7
                        
Total revenue $210,195
 $211,300
 (1) $414,918
 $414,701
 
 $199,262
 $211,821
 (6) $614,180
 $626,522
 (2)
We recognized service revenue of $393.4$583.0 million for the sixnine months ended JuneSeptember 30, 2017, a 2% increase compared to the six months ended June 30, 2016 ($198.4 million for the second quarter of 2017, a less than 1% increasedecrease compared to the secondnine months ended September 30, 2016 ($189.6 million for the third quarter of 2017, a 5% decrease compared to the third quarter of 2016). The increases in serviceService revenue for the sixnine months ended JuneSeptember 30, 2017 anddeclined primarily as a result of the second quarternormal run-off of 2017 were primarily due toOcwen’s loan servicing portfolio in the Servicer Solutions business. This decline was almost entirely offset by growth in referrals of certain higher fee property preservation services, in the Servicer Solutions business, a change in 2015 in the pricing and billing model for preservation services on new Ocwen REO referrals that resulted in certain services that were historically reimbursable expenses revenue becoming service revenue, in the Servicer Solutions business, the acquisition of Granite in July 2016 and growth in non-Ocwen service revenues from new business and the expansion of existing businesscustomers in the Servicer Solutions and Origination Solutions businesses. These increases were partially offset by a decrease in referrals inbusiness. Service revenue for the other Servicer Solutions businesses, driven by the decline in the numberthird quarter of loans on REALServicing, largely2017 declined primarily as a result of the normal run-off of Ocwen’s loan portfolio. servicing portfolio in the Servicer Solutions business. This decline was partially offset by growth in referrals of certain higher fee property preservation services, a change in 2015 in the pricing and billing model for preservation services as discussed above and growth in non-Ocwen service revenues from new and existing customers in the Servicer Solutions business.
The decreasedecreases in reimbursable expenses revenue waswere primarily due to the change in 2015 in the pricing and billing model for preservation services on new Ocwen REO referrals described above. The increases for the six months ended June 30, 2017 were partially offset by lower professional services revenues in our Servicer Solutions technologies businesses.
Certain of our Mortgage Market businesses are impacted by seasonality. Revenues from property sales, loan originations and certain property preservation services are generally lowest during the fall and winter months and highest during the spring and summer months.
Cost of Revenue and Gross Profit
Cost of revenue consisted of the following:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Compensation and benefits $41,923
 $45,846
 (9) $84,678
 $89,817
 (6) $41,475
 $44,876
 (8) $126,153
 $134,693
 (6)
Outside fees and services 78,710
 65,499
 20
 154,080
 129,231
 19
 74,902
 70,506
 6
 228,982
 199,737
 15
Reimbursable expenses 11,094
 13,129
 (16) 20,229
 28,047
 (28) 8,842
 11,762
 (25) 29,071
 39,809
 (27)
Technology and telecommunications 7,709
 7,232
 7
 15,881
 14,423
 10
 7,708
 7,372
 5
 23,589
 21,795
 8
Depreciation and amortization 4,890
 4,017
 22
 9,608
 8,248
 16
 4,539
 4,130
 10
 14,147
 12,378
 14
                        
Cost of revenue $144,326
 $135,723
 6
 $284,476
 $269,766
 5
 $137,466
 $138,646
 (1) $421,942
 $408,412
 3

Cost of revenue for the sixnine months ended JuneSeptember 30, 2017 of $284.5$421.9 million increased by 5%3% compared to the sixnine months ended JuneSeptember 30, 2016 ($144.3137.5 million for the secondthird quarter of 2017, a 6% increase1% decrease compared to the secondthird quarter of 2016). The increasesincrease in cost of revenue werefor the nine months ended September 30, 2017 was primarily driven by higher outside fees and services, partially offset by decreases in reimbursable expenses

and compensation and benefits costs.benefits. Outside fees and services increased due to growth in referrals of certain higher cost property preservation services in the Servicer Solutions business, consistent with the growth in service revenue discussed in the revenue section above.above, particularly during the first half of 2017. Reimbursable expenses declined primarily as a result of the change in billing discussed in the revenue section above. Compensation and benefits costs declined in certain of the Servicer Solutions business from lowerbusinesses as we reduced headcount levels driven by lower customer referrals in certain business units.businesses, consistent with the decline in service revenue discussed in the revenue section above and benefited from efficiency initiatives. The decrease in cost of revenue for the third quarter of 2017 was primarily due to a decrease in compensation and benefits in certain of the Servicer Solutions businesses and reimbursable expenses, partially offset by an increase in outside fees and services, consistent with the service revenue discussion above.
Gross profit decreased to $130.4$192.2 million, representing 33% of service revenue, for the sixnine months ended JuneSeptember 30, 2017 compared to $144.9$218.1 million, representing 38%37% of service revenue, for the sixnine months ended JuneSeptember 30, 2016 (decreased to $65.9$61.8 million, representing 33% of service revenue for the secondthird quarter of 2017, compared to $75.6$73.2 million, representing 38%37% of service revenue for the secondthird quarter of 2016). Gross profit as a percentage of service revenue declined primarily due to revenue mix from growth in the lower margin property preservation services and declines in other higher margin businesses.
Our margins can vary substantially depending upon service revenue mix.
Selling, General and Administrative Expenses and Income from Operations
SG&A expenses consisted of the following:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Compensation and benefits $5,947
 $5,456
 9
 $11,101
 $10,876
 2
 $6,292
 $5,492
 15
 $17,393
 $16,368
 6
Professional services 2,469
 3,119
 (21) 4,699
 7,128
 (34)
Occupancy related costs 6,823
 4,808
 42
 12,039
 10,190
 18
 5,648
 4,997
 13
 17,687
 15,187
 16
Amortization of intangible assets 8,709
 12,024
 (28) 17,144
 23,418
 (27) 7,975
 10,761
 (26) 25,119
 34,179
 (27)
Professional services 2,319
 2,186
 6
 7,018
 9,314
 (25)
Marketing costs 2,170
 3,443
 (37) 6,405
 7,859
 (19)
Depreciation and amortization 1,006
 984
 2
 1,869
 1,911
 (2) 1,012
 1,053
 (4) 2,881
 2,964
 (3)
Marketing costs 1,763
 2,446
 (28) 4,235
 4,416
 (4)
Other 3,088
 2,304
 34
 7,400
 2,656
 179
 2,590
 1,971
 31
 9,990
 4,627
 116
                        
Selling, general and administrative expenses $29,805
 $31,141
 (4) $58,487
 $60,595
 (3) $28,006
 $29,903
 (6) $86,493
 $90,498
 (4)
SG&A for the sixnine months ended JuneSeptember 30, 2017 of $58.5$86.5 million decreased by 3%4% compared to the sixnine months ended JuneSeptember 30, 2016 ($29.828.0 million for the secondthird quarter of 2017, a 4%6% decrease compared to the secondthird quarter of 2016). The decreases in SG&A were primarily driven by lower amortization of intangible assets, driven by an increase in total projected revenue to be generated by the Homeward and ResCap portfolios over the lives of these portfolios (revenue-based amortization), and reduced. In addition, professional services related to legal costs were lower for the nine months ended September 30, 2017 in connection with the resolution of, and reduction in activities related to, several litigation and regulatory matters. The decreases in SG&A for the sixnine months ended JuneSeptember 30, 2017 were partially offset by a $3.0 million favorable loss accrual adjustment in other SG&A in the sixnine months ended JuneSeptember 30, 2016.2016 (no comparative amounts for the nine months ended September 30, 2017 and the third quarter of 2017 and 2016).
Income from operations decreased to $72.0$105.7 million, representing 18% of service revenue, for the sixnine months ended JuneSeptember 30, 2017 compared to $84.3$127.6 million, representing 22% of service revenue, for the sixnine months ended JuneSeptember 30, 2016 (decreased to $36.1$33.8 million, representing 18% of service revenue for the secondthird quarter of 2017, compared to $44.4$43.3 million, representing 23%22% of service revenue for the secondthird quarter of 2016). The decreases in operating income as a percentage of service revenue were primarily the result of lower gross profit margins from the changedecrease in the revenue, mix, partially offset by lower SG&A, as discussed above.

Real Estate Market
Revenue
Revenue by business unit was as follows:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Service revenue:  
      
    
  
      
    
Consumer Real Estate Solutions $1,290
 $275
 N/M
 $1,999
 $519
 285
 $1,441
 $213
 N/M
 $3,440
 $732
 N/M
Real Estate Investor Solutions 23,057
 23,898
 (4) 41,537
 47,055
 (12) 19,672
 21,018
 (6) 61,209
 68,073
 (10)
Total service revenue 24,347
 24,173
 1
 43,536
 47,574
 (8) 21,113
 21,231
 (1) 64,649
 68,805
 (6)
                        
Reimbursable expenses:                        
Real Estate Investor Solutions 783
 631
 24
 1,657
 1,139
 45
 1,008
 285
 254
 2,665
 1,424
 87
Total reimbursable expenses 783
 631
 24
 1,657
 1,139
 45
 1,008
 285
 254
 2,665
 1,424
 87
                        
Total revenue $25,130
 $24,804
 1
 $45,193
 $48,713
 (7) $22,121
 $21,516
 3
 $67,314
 $70,229
 (4)
N/M — not meaningful.
We recognized service revenue of $43.5$64.6 million for the sixnine months ended JuneSeptember 30, 2017, an 8%a 6% decrease compared to the sixnine months ended JuneSeptember 30, 2016 ($24.321.1 million for the secondthird quarter of 2017, a 1% increasedecrease compared to the secondthird quarter of 2016). The decreasedecreases in service revenue for the six months ended June 30, 2017 waswere primarily due to RESI’s lower property preservation referrals and brokerage commissions from REO sales in the Real Estate Investor Solutions business as RESI continues its transition from lower inventories of REO homes for sale by Residential,buying non-performing loans to directly acquiring rental homes. These decreases were partially offset by growth in home sales revenue in our buy-renovate-sell program in the Real Estate Investor Solutions business, which began operations in the second half of 2016, and growth in the Consumer Real Estate Solutions business from higher transaction volumes. The increase in service revenue for the second quarter of 2017 was primarily due to growth in home sales revenue in our buy-renovate-sell program in the Real Estate Investor Solutions business, partially offset by lower property preservation referrals and brokerage commissions from REO sales in the Real Estate Investor Solutions business from lower inventories of REO homes for sale by Residential.
Cost of Revenue and Gross Profit (Loss)
Cost of revenue consisted of the following:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                     
Compensation and benefits $10,148
 $7,644
 33 $19,390
 $13,162
 47 $8,777
 $8,173
 7
 $28,167
 $21,335
 32
Outside fees and services 13,783
 7,102
 94 23,434
 14,522
 61 7,865
 6,229
 26
 19,249
 20,751
 (7)
Cost of real estate sold 4,411
 
 N/M
 16,461
 
 N/M
Reimbursable expenses 783
 631
 24 1,657
 1,139
 45 1,008
 285
 254
 2,665
 1,424
 87
Technology and telecommunications 1,734
 1,267
 37 3,456
 2,108
 64 1,203
 1,766
 (32) 4,659
 3,874
 20
Depreciation and amortization 396
 210
 89 1,050
 381
 176 233
 181
 29
 1,283
 562
 128
                     
Cost of revenue $26,844
 $16,854
 59 $48,987
 $31,312
 56 $23,497
 $16,634
 41
 $72,484
 $47,946
 51
N/M — not meaningful.
Cost of revenue for the sixnine months ended JuneSeptember 30, 2017 of $49.0$72.5 million increased by 56%51% compared to the sixnine months ended JuneSeptember 30, 2016 ($26.823.5 million for the secondthird quarter of 2017, a 59%41% increase compared to the secondthird quarter of 2016). The increases in cost of revenue were primarily due to increased outside fees and servicescost of real estate sold in the Real Estate Investor Solutions business from the cost of the real estate sold in connection with our buy-renovate-sell program, partially offset by lower property preservation referrals. In addition, compensationCompensation and benefits costs increased in the Consumer Real Estate Solutions business to support growth of this initiative.business, partially offset by lower headcount levels in the Real Estate Investor Solutions business driven by lower customer volumes in certain business units, consistent with the decline in service revenue discussed in the revenue section above.
Gross profit decreased to a loss of $3.8$5.2 million, representing (9)(8)% of service revenue, for the sixnine months ended JuneSeptember 30, 2017, compared to gross profit of $17.4$22.3 million, representing 37%32% of service revenue, for the sixnine months ended JuneSeptember 30, 2016 (decreased to a loss of $1.7$1.4 million, representing (7)% of service revenue for the secondthird quarter of 2017, compared to gross profit of $8.0

profit of $4.9 million, representing 33%23% of service revenue for the secondthird quarter of 2016). Gross profit as a percentage of service revenue declined primarily as a result of growth of the lower margin buy-renovate-sell program and lower brokerage commissions from higher margin REO sales and higher compensation and benefits costs to support growth of the Consumer Real Estate Solutions business.sales.
Selling, General and Administrative Expenses and Income (Loss) from Operations
SG&A expenses consisted of the following:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Compensation and benefits $1,138
 $379
 200
 $1,737
 $910
 91
 $732
 $541
 35
 $2,469
 $1,451
 70
Professional services 312
 212
 47
 635
 604
 5
Occupancy related costs 1,050
 646
 63
 1,722
 1,066
 62
 631
 615
 3
 2,353
 1,681
 40
Amortization of intangible assets 211
 232
 (9) 422
 548
 (23) 211
 204
 3
 633
 752
 (16)
Professional services 339
 368
 (8) 974
 972
 
Marketing costs 1,786
 5,751
 (69) 5,390
 13,231
 (59)
Depreciation and amortization 225
 158
 42
 381
 250
 52
 180
 92
 96
 561
 342
 64
Marketing costs 1,880
 3,443
 (45) 3,604
 7,480
 (52)
Other 735
 550
 34
 1,375
 936
 47
 329
 (610) 154
 1,704
 326
 N/M
                        
Selling, general and administrative expenses $5,551
 $5,620
 (1) $9,876
 $11,794
 (16) $4,208
 $6,961
 (40) $14,084
 $18,755
 (25)
N/M — not meaningful.
SG&A for the sixnine months ended JuneSeptember 30, 2017 of $9.9$14.1 million decreased by 16%25% compared to the sixnine months ended JuneSeptember 30, 2016 ($5.64.2 million for the secondthird quarter of 2017, a 1%40% decrease compared to the secondthird quarter of 2016). The decreasedecreases in SG&A for the six months ended June 30, 2017 waswere primarily the result of lower marketing costs as a result of initial non-recurring Owners.com market launch costs incurred in 2016 partially offset by higher compensation and benefits coststhe reduction in Owners.com recurring marketing spending as the Consumer Real Estate Solutions business unit focuses on improving the lead to support the growth of this initiative.closing conversion rate.
Income from operations decreased to a loss from operations of $13.7$19.3 million, representing (31)(30)% of service revenue, for the sixnine months ended JuneSeptember 30, 2017 compared to income from operations of $5.6$3.5 million, representing 12%5% of service revenue, for the sixnine months ended JuneSeptember 30, 2016 (decreased(loss from operations of $5.6 million, representing (26)% of service revenue for the third quarter of 2017, compared to a loss from operations of $7.3$2.1 million, representing (30)(10)% of service revenue for the second quarter of 2017, compared to income from operations of $2.3 million, representing 10% of service revenue for the secondthird quarter of 2016). The decrease in operating income as a percentage of service revenue was primarily the result of lower gross profit margins, partially offset by lower SG&A, as discussed above.
Other Businesses, Corporate and Eliminations
Revenue
Revenue by business unit was as follows:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Service revenue:  
      
    
  
      
    
Customer relationship management $7,503
 $9,374
 (20) $14,860
 $20,275
 (27) $6,822
 $8,777
 (22) $21,682
 $29,052
 (25)
Asset recovery management 6,120
 6,478
 (6) 12,197
 12,760
 (4) 5,743
 5,849
 (2) 17,940
 18,609
 (4)
IT infrastructure services 1,723
 3,820
 (55) 3,966
 9,431
 (58) 1,015
 4,749
 (79) 4,981
 14,180
 (65)
Total service revenue 15,346
 19,672
 (22) 31,023
 42,466
 (27) 13,580
 19,375
 (30) 44,603
 61,841
 (28)
                        
Reimbursable expenses:                        
Asset recovery management 14
 23
 (39) 34
 51
 (33) 16
 33
 (52) 50
 84
 (40)
Total reimbursable expenses 14
 23
 (39) 34
 51
 (33) 16
 33
 (52) 50
 84
 (40)
                        
Total revenue $15,360
 $19,695
 (22) $31,057
 $42,517
 (27) $13,596
 $19,408
 (30) $44,653
 $61,925
 (28)
We recognized service revenue of $31.0$44.6 million for the sixnine months ended JuneSeptember 30, 2017, a 27%28% decrease compared to the sixnine months ended JuneSeptember 30, 2016 ($15.313.6 million for the secondthird quarter of 2017, a 22%30% decrease compared to the secondthird quarter of 2016). The decreases were primarily due to lowera decline in IT infrastructure services, which are typically billed on a cost plus basis, due to the transition of resources supporting Ocwen’s technology infrastructure to Ocwen. In addition, customer relationship management businessrevenues were lower as we have severed relationships with certain clients that were not profitable to us and we experienced a reduction in volume from the transition of services from one customer to another. In addition, IT infrastructure services, which are typically billed on a cost plus basis, declined due to the transition of resources supporting Ocwen’s technology infrastructure to Ocwen.
Certain of our other businesses are impacted by seasonality. Revenue in the asset recovery management business tends to be higher in the first quarter, as borrowers may utilize tax refunds and bonuses to pay debts, and generally declines throughout the remainder of the year.
Cost of Revenue and Gross Profit (Loss)
Cost of revenue consisted of the following:
 Three months ended June 30, Six months ended June 30, Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
                        
Compensation and benefits $10,595
 $16,283
 (35) $21,690
 $31,857
 (32) $10,080
 $13,308
 (24) $31,770
 $45,165
 (30)
Outside fees and services 876
 725
 21
 1,749
 1,376
 27
 903
 710
 27
 2,652
 2,086
 27
Reimbursable expenses 14
 23
 (39) 34
 51
 (33) 16
 33
 (52) 50
 84
 (40)
Technology and telecommunications 1,498
 2,204
 (32) 2,955
 4,112
 (28) 1,478
 2,364
 (37) 4,433
 6,476
 (32)
Depreciation and amortization 1,240
 2,559
 (52) 3,455
 4,760
 (27) 1,458
 2,307
 (37) 4,913
 7,067
 (30)
                        
Cost of revenue $14,223
 $21,794
 (35) $29,883
 $42,156
 (29) $13,935
 $18,722
 (26) $43,818
 $60,878
 (28)
Cost of revenue for the sixnine months ended JuneSeptember 30, 2017 of $29.9$43.8 million decreased by 29%28% compared to the sixnine months ended JuneSeptember 30, 2016 ($14.213.9 million for the secondthird quarter of 2017, a 35%26% decrease compared to the secondthird quarter of 2016). The decreasedecreases in cost of revenue waswere primarily due to a decrease in compensation and benefits costs associated with the transition of resources supporting Ocwen’s technology infrastructure to Ocwen and reduced headcount levels in our customer relationship management business from a decrease in client relationships, as discussed in the revenue section above.
Gross profit increaseddecreased to $1.2$0.8 million, representing 2% of service revenue, for the nine months ended September 30, 2017 compared to $1.0 million, representing 2% of service revenue, for the nine months ended September 30, 2016 (decrease to gross loss of $0.3 million, representing (2)% of service revenue for the third quarter of 2017, compared to gross profit of $0.7 million, representing 4% of service revenue for the six months ended June 30, 2017 compared to $0.4 million, representing 1% of service revenue, for the six months ended June 30, 2016 (increased to gross profit of $1.1 million, representing 7% of service revenue for the second quarter of 2017, compared to a gross loss of $2.1 million, representing (11)% of service revenue for the secondthird quarter of 2016). Gross profit as a percentage of service revenue increased asdecreased due to the decrease in IT infrastructure and customer relationship management and IT infrastructure revenue, was more thanlargely offset by thea reduction in expenses.compensation and benefits.
Selling, General and Administrative Expenses, Loss from Operations and Other Expenses, net.net
SG&A in Other Businesses, Corporate and Eliminations include SG&A expenses of the customer relationship management, asset recovery management and IT infrastructure services business. It also includes costs related to corporate support functions not allocated to the Mortgage Market and Real Estate Market segments.
Other income (expense), net includes interest expense and non-operating gains and losses.
Other Businesses, Corporate and Eliminations also includesinclude eliminations of transactions between the reportable segments.
SG&A expenses consisted of the following:
  Three months ended June 30, Six months ended June 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
             
Compensation and benefits $8,456
 $8,489
 
 $15,209
 $16,529
 (8)
Professional services 1,586
 3,365
 (53) 2,763
 5,704
 (52)
Occupancy related costs 1,665
 3,345
 (50) 6,050
 6,626
 (9)
Amortization of intangible assets 473
 500
 (5) 973
 1,001
 (3)
Depreciation and amortization 1,130
 1,210
 (7) 2,532
 2,796
 (9)
Marketing costs 54
 (218) (125) 127
 267
 (52)
Other 3,750
 755
 N/M
 4,154
 2,511
 65
             
Selling, general and administrative expenses 17,114
 17,446
 (2) 31,808
 35,434
 (10)
             
Other expenses, net 764
 3,322
 (77) 5,857
 9,946
 (41)
             
Total corporate costs $17,878
 $20,768
 (14) $37,665
 $45,380
 (17)
N/M — not meaningful.
  Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
             
Compensation and benefits $8,044
 $8,112
 (1) $23,253
 $24,641
 (6)
Occupancy related costs 2,257
 3,291
 (31) 8,307
 9,917
 (16)
Amortization of intangible assets 418
 500
 (16) 1,391
 1,501
 (7)
Professional services 1,228
 1,543
 (20) 3,991
 7,247
 (45)
Marketing costs 36
 81
 (56) 163
 348
 (53)
Depreciation and amortization 1,094
 1,412
 (23) 3,626
 4,208
 (14)
Other 1,331
 2,083
 (36) 5,485
 4,594
 19
             
Selling, general and administrative expenses 14,408
 17,022
 (15) 46,216
 52,456
 (12)
             
Other expenses, net 3,128
 6,071
 (48) 8,985
 16,017
 (44)
             
Total corporate costs $17,536
 $23,093
 (24) $55,201
 $68,473
 (19)
SG&A for the sixnine months ended JuneSeptember 30, 2017 of $31.8$46.2 million decreased by 10%12% compared to the sixnine months ended JuneSeptember 30, 2016 ($17.114.4 million for the secondthird quarter of 2017, a 2%15% decrease compared to the secondthird quarter of 2016). The decrease in SG&A for the sixnine months ended JuneSeptember 30, 2017 was primarily due to lower professional services legal costs in connection with the resolution of, and reduction in activities related to, several legal and regulatory matters and lower occupancy costs driven by subleasing certain office facilities during the fourth quarter of 2016 and the first half of 2017, partially offset by unfavorable loss accrual adjustments of $2.7 million related to facility closures and litigation related costs in other SG&A in the second quarterfirst half of 2017. The increasedecrease in SG&A infor the secondthird quarter of 2017 was primarily due to unfavorable loss accrual adjustments of $2.7 million in other SG&A, partially offset by professional services related to legallower occupancy costs, in connection with litigation and regulatory matters.as discussed above.
Loss from operations decreased to $30.6$45.4 million for the sixnine months ended JuneSeptember 30, 2017 compared to a loss of $35.1$51.4 million for the sixnine months ended JuneSeptember 30, 2016 (decreased to $16.0$14.7 million for the secondthird quarter of 2017 compared to a loss of $19.5$16.3 million for the secondthird quarter of 2016). The decreases in loss from operations were primarily driven by the increasesdecreases in gross profit and lower SG&A, for the six months ended June 30, 2017, as discussed above.
Other expenses, net principally includes interest expense and other non-operating gains and losses. For the sixnine months ended JuneSeptember 30, 2017, other expenses, net of $5.9$9.0 million decreased by 41%44% compared to the sixnine months ended JuneSeptember 30, 2016 ($0.83.1 million for the secondthird quarter of 2017, decreased by 77%48% compared to the secondthird quarter of 2016) fromdue to lower interest expense in 2017 and non-recurring expenses incurred in the second quarterfirst half of 2016, relating to our investment in Residential. These reductions were partially offset by lowerRESI. In addition, other expenses, net decreased for the third quarter of 2017 from increased gains on the early extinguishment of debt and income related to our investment in the second quarter of 2017.RESI.
Interest expense was $11.3$16.9 million for the sixnine months ended JuneSeptember 30, 2017, a decrease of $1.3$1.6 million compared to the sixnine months ended JuneSeptember 30, 2016 ($5.55.6 million for the secondthird quarter of 2017, a decrease of $0.5$0.4 million compared to the secondthird quarter of 2016), primarily fromdue to the 2017 and 2016 repurchases of portions of our senior secured term loan with an aggregate par value of $77.0 million.$101.1 million, partially offset by an increase in the senior secured term loan interest rate from 4.50% as of December 31, 2016 and 4.72% as of June 30, 2017 to 4.74% as of September 30, 2017.
InDuring the second quarter ofnine months ended September 30, 2017, we repurchased portions of our senior secured term loan with an aggregate par value of $26.0$50.1 million at a weighted average discount of 16.5%12.2%, recognizing a net gain of $3.9$5.4 million on the early extinguishment of debt. Indebt (repurchased aggregate par value of $24.1 million at a weighted average discount of 7.5%, recognizing a net gain of $1.5 million on the secondearly extinguishment of debt for the third quarter of 2017). During the nine months ended September 30, 2016, we repurchased portions of our senior secured term loan with an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a net gain of $5.5 million on the early extinguishment of debt.debt (no repurchases in the third quarter of 2016).
During the sixnine months ended June2017 and 2016, we earned dividends of $1.9 million and $1.0 million, respectively ($0.6 million for the third quarter of 2017 and no comparative amount for the third quarter of 2016) related to our investment in RESI. In addition, during the nine months ended September 30, 2016, we incurred expenses of $3.4 million and earned dividends of $1.0 million related to ourthis investment (no comparative amounts in Residential common stock. During the six months ended June 30, 2017 and the secondthird quarter of 2017, we earned dividends of $1.2 million and $0.6 million, respectively, related to this investment.2016).

LIQUIDITY AND CAPITAL RESOURCES
Liquidity
Our primary source of liquidity is cash flows from operations. We seek to deploy cash generated in a disciplined manner. Principally, we intend to use cash to develop and grow complementary services and businesses that we believe will generate attractive margins

in line with our core capabilities and strategy. We use cash for scheduled repayments of our senior secured term loan and seek to use cash from time to time to repurchase shares of our common stock and repurchase portions of our senior secured term loan. In addition, we consider and evaluate business acquisitions that may arise from time to time that are aligned with our strategy.
For the sixnine months ended JuneSeptember 30, 2017, we used $24.8$48.6 million to repay and repurchase portions of the senior secured term loan ($23.323.8 million for the secondthird quarter of 2017) and $18.6$25.0 million to repurchase shares of our common stock ($8.09.5 million for the secondthird quarter of 2017).
Senior Secured Term Loan
On November 27, 2012, Altisource Solutions S.à r.l., a wholly-owned subsidiary of Altisource Portfolio Solutions S.A., entered into a senior secured term loan agreement with Bank of America, N.A., as administrative agent, and certain lenders. Altisource Portfolio Solutions S.A. and certain subsidiaries are guarantors of the term loan. We subsequently entered into three amendments to the senior secured term loan agreement to increase the principal amount of the senior secured term loan and, among other changes, re-establish the $200.0 million incremental term loan facility accordion, lower the interest rate, extend the maturity date by approximately one year and increase the maximum amount of Restricted Junior Payments (as defined in the senior secured term loan agreement; other capitalized terms, unless defined herein, are defined in the senior secured term loan agreement). The lenders of the senior secured term loan, as amended, have no obligation to provide any such additional debt under the accordion provision. As of JuneSeptember 30, 2017, $450.6$425.1 million was outstanding under the senior secured term loan agreement, as amended, compared to $479.7 million as of December 31, 2016.
After giving effect to the third amendment entered into on August 1, 2014, the term loan must be repaid in equal consecutive quarterly principal installments of $1.5 million, with the balance due at maturity. All amounts outstanding under the senior secured term loan agreement will become due on the earlier of (i) December 9, 2020 and (ii) the date on which the loans are declared to be due and owing by the administrative agent at the request (or with the consent) of the Required Lenders or as otherwise provided in the senior secured term loan agreement upon the occurrence of any event of default under the senior secured term loan agreement. However, if the leverage ratio exceeds 3.00 to 1.00, as calculated in accordance with the provisions of the senior secured term loan agreement, a percentage of cash flows must be used to repay principal (the percentage increases if the leverage ratio exceeds 3.50 to 1.00). No mandatory prepayments were required for the sixnine months ended JuneSeptember 30, 2017. The interest rate as of JuneSeptember 30, 2017 was 4.72%4.74%.
InDuring the second quarter ofnine months ended September 30, 2017, we repurchased portions of our senior secured term loan with an aggregate par value of $26.0$50.1 million at a weighted average discount of 16.5%12.2%, recognizing a net gain of $3.9$5.4 million on the early extinguishment of debt. Indebt (repurchased aggregate par value of $24.1 million at a weighted average discount of 7.5%, recognizing a net gain of $1.5 million on the secondearly extinguishment of debt for the third quarter of 2017). During the nine months ended September 30, 2016, we repurchased portions of our senior secured term loan with an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a net gain of $5.5 million on the early extinguishment of debt.debt (no repurchases in the third quarter of 2016).
The debt covenants in the senior secured term loan agreement limit, among other things, our ability to incur additional debt, pay dividends and repurchase shares of our common stock. In the event we require additional liquidity, our ability to obtain it may be limited by the senior secured term loan.

Cash Flows
The following table presents our cash flows for the sixnine months ended JuneSeptember 30:
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
            
Net income adjusted for non-cash items $58,530
 $83,015
 (29) $83,771
 $115,024
 (27)
Changes in operating assets and liabilities (46,013) (13,610) (238) (36,642) (8,989) N/M
Net cash provided by operating activities 12,517
 69,405
 (82) 47,129
 106,035
 (56)
Net cash used in investing activities (5,929) (60,670) 90
 (7,558) (74,095) 90
Net cash used in financing activities (41,677) (67,576) 38
 (74,742) (76,319) 2
Net decrease in cash and cash equivalents (35,089) (58,841) 40
 (35,171) (44,379) 21
Cash and cash equivalents at the beginning of the period 149,294
 179,327
 (17) 149,294
 179,327
 (17)
            
Cash and cash equivalents at the end of the period $114,205
 $120,486
 (5) $114,123
 $134,948
 (15)
N/M — not meaningful.
Cash Flows from Operating Activities
Cash flows from operating activities generally consist of the cash effects of transactions and events that enter into the determination of net income. For the sixnine months ended JuneSeptember 30, 2017, cash flows provided by operating activities were $12.5$47.1 million, or $0.03

$0.07 for every dollar of service revenue ($0.1334.6 million, or $0.15 for every dollar of service revenue for the secondthird quarter of 2017) compared to cash flows generated from operating activities of $69.4$106.0 million, or $0.15 for every dollar of service revenue for the sixnine months ended JuneSeptember 30, 2016 ($0.1736.6 million, or $0.15 for every dollar of service revenue for the secondthird quarter of 2016). The decrease in cash flows from operations for the sixnine months ended JuneSeptember 30, 2017, compared to the sixnine months ended JuneSeptember 30, 2016, was principally driven by the $28.0 million net payment for the previously accrued litigation settlement, combined withan $11.6 million increase in short-term investments in real estate and lower net income, partially offset by higher collections of accounts receivable, primarily driven by timing.timing of collections.
Operating cash flows can be negatively impacted because of the nature of some of our services and the mix of services provided. Certain services are performed immediately following or shortly after the referral, but the collection of the receivable does not occur until a specific event occurs (e.g., the foreclosure is complete, the REO asset is sold, etc.). Furthermore, lower margin services generate lower income and cash flows from operations. In addition, annual incentive compensation bonuses are typically paid during the first quarter of each year. Consequently, our cash flows from operations may be negatively impacted when comparing one interim period to another.
Cash Flows from Investing Activities
Cash flows from investing activities for the sixnine months ended JuneSeptember 30, 2017 and 2016 primarily included capital expenditures and purchases and sales of available for sale securities. For the sixnine months ended JuneSeptember 30, 2017 and 2016, we used $5.7$7.5 million and $12.4$16.5 million, respectively, for capital expenditures primarily related to investments in the development of certain software applications, IT infrastructure and facility build-outs. The decrease in capital expenditures primarily related to the completion of several software development projects and facility build-outs in 2016. In addition, during the sixnine months ended JuneSeptember 30, 2016, we purchased 4.1 million shares of ResidentialRESI common stock for $48.2 million including brokers’ commissions and acquired Granite for $9.6 million, prior to a $0.1 million purchase price adjustment (no comparative amountamounts in 2017).
Cash Flows from Financing Activities
Cash flows from financing activities for the sixnine months ended JuneSeptember 30, 2017 and 2016 primarily included activities associated with share repurchases, debt repayments and repurchases, stock option exercises and payments to non-controlling interests. During the sixnine months ended JuneSeptember 30, 2017 and 2016, we used $15.5$25.0 million and $19.7$34.3 million, respectively, to repurchase our common stock. In addition, during the sixnine months ended JuneSeptember 30, 2017 and 2016, we used $24.8$48.6 million and $47.8$49.2 million, respectively, to repurchase portions of our senior secured term loan and make scheduled repayments of our senior secured term loan. During the sixnine months ended JuneSeptember 30, 2017 and 2016, stock option exercises provided proceeds of $0.8$2.1 million and $1.0$8.9 million, respectively. During each of the sixnine months ended JuneSeptember 30, 2017 and 2016, we distributed $1.1$2.1 million and $1.6 million, respectively, to non-controlling interests. Also during the sixnine months ended JuneSeptember 30, 2017, we made payments of $1.1 million to satisfy employee tax withholding obligations on the issuance of restricted shares. These payments were made to tax authorities, at the employees’ direction, to satisfy the employees’ tax obligations rather than issuing a portion of vested restricted shares to employees.

Liquidity Requirements after JuneSeptember 30, 2017
On September 12, 2014, we acquired certain assets and assumed certain liabilities of Mortgage Builder Software, Inc. (“Mortgage Builder”). The Mortgage Builder purchase agreement provides for the payment of up to $7.0 million in potential additional consideration based on Adjusted Revenue (as defined in the purchase agreement). As of JuneSeptember 30, 2017, we have recorded $0.4 million of potential additional consideration related to the Mortgage Builder acquisition. The amount ultimately paid will depend on Mortgage Builder’s Adjusted Revenue in the last of the three consecutive 12-month periods following acquisition.acquisition, which concludes during the fourth quarter of 2017.
On July 17, 2015, we acquired CastleLine Holdings, LLC and its subsidiaries. A portion of the purchase consideration totaling $10.5 million is payable to the sellers over four years from the acquisition date, including $3.8 million to be paid to certain of the sellers that is contingent on future employment. As of JuneSeptember 30, 2017, we have paid $4.7$8.0 million of the up to $10.5 million that is payable over four years from the acquisition date and $0$1.3 million of the $3.8 million purchase consideration that is contingent on future employment.
During the next 12 months, we expect to distribute approximately $2.0$2.5 million to the Lenders One members representing non-controlling interest, repay $1.5make mandatory repayments of $5.9 million of the senior secured term loan and pay $5.1$20.0 million of interest expense under the senior secured term loan agreement.
We believe that we will generate sufficientour existing cash and cash equivalent balances and our anticipated cash flows from operations will be sufficient to meet our liquidity needs, including to fund capital expenditures and required debt and interest payments, for the next 12 months.

Contractual Obligations, Commitments and Contingencies
For the sixnine months ended JuneSeptember 30, 2017, there were no significant changes to our contractual obligations from those identified in our Form 10-K for the fiscal year ended December 31, 2016, other than those that occur in the normal course of business. See Note 20 to the condensed consolidated financial statements.
CRITICAL ACCOUNTING POLICIES, ESTIMATES AND RECENT ACCOUNTING PRONOUNCEMENT
We prepare our interim condensed consolidated financial statements in accordance with accounting principles generally accepted in the United States of America. In applying many of these accounting principles, we need to make assumptions, estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses in our condensed consolidated financial statements. We base our estimates and judgments on historical experience and other assumptions that we believe are reasonable under the circumstances. These assumptions, estimates and judgments, however, are often subjective. Actual results may be negatively affected based on changing circumstances. If actual amounts are ultimately different from our estimates, the revisions are included in our results of operations for the period in which the actual amounts become known.
Our critical accounting policies are described in the MD&A section of our Form 10-K for the year ended December 31, 2016 filed with the SEC on February 16, 2017. Those policies have not changed during the sixnine months ended JuneSeptember 30, 2017.
Recently Adopted and Future Adoption of New Accounting Pronouncements
See Note 1 to the condensed consolidated financial statements for a discussion of the future adoption of new accounting pronouncements.
Item 3. Quantitative and Qualitative Disclosures about Market Risk
Market Risk
Our financial market risk consists primarily of interest rate and foreign currency exchange rate risk.
Interest Rate Risk
As of JuneSeptember 30, 2017, the interest rate charged on the senior secured term loan was 4.72%4.74%. The interest rate is calculated based on the Adjusted Eurodollar Rate (as defined in the senior secured term loan agreement) with a minimum floor of 1.00% plus 3.50%.
Based on the principal amount outstanding at JuneSeptember 30, 2017, a one percentage point increase in the Eurodollar Rate would increase our annual interest expense by approximately $4.5$4.3 million, based on the JuneSeptember 30, 2017 Adjusted Eurodollar Rate. There would be a $1.0 million decrease in our annual interest expense if there was a one percentage point decrease in the Eurodollar Rate.

Currency Exchange Risk
We are exposed to currency risk from potential changes in currency values of our non-United States dollar denominated expenses, assets, liabilities and cash flows. Our most significant currency exposure relates to the Indian rupee. Based on expenses incurred in Indian rupees during the secondthird quarter of 2017, a one percentage point increase or decrease in value of the Indian rupee in relation to the United States dollar would increase or decrease our annual expenses by approximately $1.1 million.
Item 4. Controls and Procedures
a)Evaluation of Disclosure Controls and Procedures
Our disclosure controls and procedures are designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in reports we file or submit under the Exchange Act is accumulated and communicated to our management, including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
As of JuneSeptember 30, 2017, an evaluation was conducted under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) and Rule 15d-15(e) of the Exchange Act). Based on this evaluation, such officers have concluded that our disclosure controls and procedures were effective as of JuneSeptember 30, 2017.

b)Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting (as defined in the Exchange Act Rules 13a-15(f) and 15d-15(f)) that occurred during the quarter ended JuneSeptember 30, 2017, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


PART II — OTHER INFORMATION
Item 1. Legal Proceedings
From time to time, we are involved in legal and administrative proceedings arising in the course of our business. We record a liability for these matterscontingencies if an unfavorable outcome is probable and the amount of loss can be reasonably estimated, including expected insurance coverage. For proceedings where the reasonable estimate of loss is a range, we record a best estimate of loss within the range.
On September 8, 2014, the West Palm Beach Firefighters’ Pension Fund filed a putative securities class action suit against Altisource Portfolio Solutions S.A. and certain of its current or former officers and directors in the United States District Court for the Southern District of Florida alleging violations of the Securities Exchange Act of 1934 and Rule 10b-5 with regard to disclosures concerning pricing and transactions with related parties that allegedly inflated Altisource Portfolio Solutions S.A. share prices. The Court subsequently appointed the Pension Fund for the International Union of Painters and Allied Trades District Council 35 and the Annuity Fund for the International Union of Painters and Allied Trades District Council 35 as Lead Plaintiffs. On January 30, 2015, Lead Plaintiffs filed an amended class action complaint which added Ocwen Financial Corporation as a defendant, and seeks a determination that the action may be maintained as a class action on behalf of purchasers of Altisource Portfolio Solutions S.A. securities between April 25, 2013 and December 21, 2014 and an unspecified amount of damages. Altisource Portfolio Solutions S.A. moved to dismiss the suit on March 23, 2015. On September 4, 2015, the Court granted the defendants’ motion to dismiss, finding that the Lead Plaintiffs’ amended complaint failed to state a claim as to any of the defendants, but permitting the Lead Plaintiffs to file another amended complaint. Lead Plaintiffs subsequently filed second and third amended complaints with substantially similar claims and theories. Altisource Portfolio Solutions S.A. moved to dismiss the third amended complaint on October 22, 2015. On December 22, 2015, the Court issued an order dismissing with prejudice all claims against Ocwen Financial Corporation and certain claims against Altisource Portfolio Solutions S.A. and the officer and director defendants, but denying the motion to dismiss as to other claims. On December 19, 2016, the Court granted Lead Plaintiffs leave to file the fourth amended complaint, and Lead Plaintiffs filed the fourth amended complaint on December 28, 2016. On January 6, 2017, Defendants filed a motion to strike certain matters from the fourth amended complaint and a motion to dismiss certain claims pled in the fourth amended complaint. Before the Court ruled on Defendants’ motions, the parties notified the Court on January 19, 2017 of their agreement to settle the action, subject to Court approval and other customary terms and conditions described in the settlement stipulation filed with the Court, including rights of the parties to terminate the settlement under certain conditions. On February 10, 2017, the Court entered an order preliminarily approving the settlement, certifying a settlement class, approving the form and content of notice of the settlement to class members, establishing procedures for shareholders to request exclusion from the class or object to the settlement, and setting a hearing for May 30, 2017 to determine whether the settlement should be approved and the case dismissed with prejudice. Following the May 30, 2017 hearing, the Court entered an Order and Final Judgment dated May 30, 2017, approving the settlement and dismissing the case with prejudice. Under the settlement, Altisource Portfolio Solutions S.A. paid a total of $32 million in cash, $4 million of which was funded by insurance proceeds, to a settlement fund to resolve all claims asserted and which could have been asserted on behalf of investors who purchased or otherwise acquired Altisource Portfolio Solutions S.A. stock between April 25, 2013 and December 21, 2014. The settlement provides that Altisource Portfolio Solutions S.A. and the officer and director defendants deny all claims of wrongdoing or liability.Litigation
In addition to the matter referenced above, weWe are involved in legal actions in the course of our business, some of which seek monetary damages. We do not believe that the outcome of these proceedings, both individually and in the aggregate, will have a material impact on our financial condition, results of operations or cash flows.
Regulatory Matters
Periodically, we are subject to audits, examinations and investigations by federal, state and local governmental authorities and receive subpoenas, civil investigative demands or other requests for information from such governmental authorities in connection with their regulatory or investigative authority. We are currently responding to such inquiries from governmental authorities relating to certain aspects of our business. We believe it is premature to predict the potential outcome or to estimate any potential financial impact in connection with these inquiries.
As previously disclosed, Altisource received a Notice and Opportunity to Respond and Advise (“NORA”) letter on November 10, 2016 from the Consumer Financial Protection Bureau (“CFPB”)CFPB indicating that the CFPB is considering a potential enforcement action against Altisource relating to an alleged violation of federal law that primarily concerns certain technology services provided to Ocwen. The NORA letter provides the recipient an opportunity to present its positions to the CFPB before an enforcement action is recommended or commenced. On December 5, 2016, we provided a written response to the NORA letter setting forth the legal, policy and factual reasons why we believe an enforcement action is not warranted. We are committed to resolving any potential concerns of the CFPB. If the CFPB were to bring an enforcement action against us, the resolution of such action could have a material adverse impact on our business, reputation, financial condition and results of operations. However, we believe it

is premature to predict the potential outcome or to estimate any potential financial impact in connection with any potential CFPB enforcement action.
Item 1A. Risk Factors
As of the date of this filing, there have been no material changes in our risk factors from those disclosed in Part I, Item 1A, of our Form 10-K for the year ended December 31, 2016 filed with the SEC on February 16, 2017.2017, except as follows:
We are negotiating a Services Agreement with NRZ to provide certain-fee based services on the Ocwen Transferred Portfolio. If we are not able to reach an agreement with respect to the terms of the Services Agreement, our business and results of operations could be affected.
We executed a non-binding LOI, as amended, with NRZ to enter into a Services Agreement, setting forth the terms pursuant to which Altisource Solutions S.à r.l. would be the exclusive service provider of certain fee-based services with respect to the Ocwen Transferred Portfolio through August 2025. If we are not able to reach an agreement with respect to the terms of the Services Agreement, and our role as a service provider with respect to the Ocwen Transferred Portfolio is replaced or reduced, our revenue could be lower and our results of operations could be materially adversely affected.
We have entered into a Brokerage Agreement with NRZ’s licensed brokerage subsidiary with respect to the Ocwen Transferred Portfolio. If the Brokerage Agreement is terminated, our business and results of operations could be affected.
We have entered into a Brokerage Agreement with NRZ’s licensed brokerage subsidiary, and in a related letter agreement with NRZ, to provide real estate brokerage services on the Ocwen Transferred Portfolio and with respect to approximately $6 billion of non-Ocwen serviced non-GSE portfolios. The Brokerage Agreement and the letter agreement are effective through August 31, 2025 but may be terminated early upon certain termination events (including by us if we are not able to enter into a Services Agreement with NRZ), some of which are not subject to a cure period. If any one of these termination events occurs and the Brokerage Agreement is terminated, this could have a material adverse impact on our future revenueand results of operations.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
The following table presents information related to our repurchases of our equity securities during the three months ended JuneSeptember 30, 2017:
Period Total number of shares purchased Weighted average price paid per share 
Total number of shares purchased as part of publicly announced plans or programs(1)
 
Maximum number of shares that may yet be purchased under the plans or programs(1)
         
Common stock:        
April 1 – 30, 2017 
 $
 
 3,460,598
May 1 – 31, 2017 245,663
 20.08
 245,663
 4,390,108
June 1 – 30, 2017 170,443
 17.85
 170,443
 4,219,665
         
  416,106
 $19.17
 416,106
 4,219,665
Period Total number of shares purchased Weighted average price paid per share 
Total number of shares purchased as part of publicly announced plans or programs(1)
 
Maximum number of shares that may yet be purchased under the plans or programs(1)
         
Common stock:        
July 1 – 31, 2017 
 $
 
 4,219,665
August 1 – 31, 2017 22,200
 22.46
 22,200
 4,197,465
September 1 – 30, 2017 250,920
 23.57
 250,920
 3,946,545
         
  273,120
 $23.48
 273,120
 3,946,545
                                                              
(1) 
On May 17, 2017, our shareholders approved the renewal of the share repurchase program originally approved by the shareholders on May 18, 2016, which replaced the previous share repurchase program and authorizes us to purchase up to 4.6 million shares of our common stock in the open market, subject to certain parameters.


Item 6. Exhibits


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*
   
101
*Pursuant to Rule 405 of Regulation S-T, the following financial information from the Company’s Quarterly Report on Form 10-Q for the period ended JuneSeptember 30, 2017 is formatted in XBRL interactive data files: (i) Condensed Consolidated Balance Sheets at JuneSeptember 30, 2017 and December 31, 2016; (ii) Condensed Consolidated Statements of Operations and Comprehensive Income for the three and sixnine months ended JuneSeptember 30, 2017 and 2016; (iii) Condensed Consolidated Statements of Equity for the sixnine months ended JuneSeptember 30, 2017 and 2016; (iv) Condensed Consolidated Statements of Cash Flows for the sixnine months ended JuneSeptember 30, 2017 and 2016; and (v) Notes to Condensed Consolidated Financial Statements.
   

Denotes a management contract or compensatory arrangement
*
Filed herewith
**
Filed herewith. Portions of this exhibit have been redacted pursuant to a request for confidential treatment. The non-public information has been filed separately with the Securities and Exchange Commission.

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


  ALTISOURCE PORTFOLIO SOLUTIONS S.A.
  (Registrant)
    
Date:August 9,October 26, 2017By:/s/ William B. Shepro
William B. Shepro
Director and Chief Executive Officer
(Principal Executive Officer)
Date:October 26, 2017By:/s/ Michelle D. Esterman
   Michelle D. Esterman
   Chief Financial OfficerExecutive Vice President, Finance
   (On behalf of the Registrant and as its Principal FinancialAccounting Officer)






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