UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
þQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended SeptemberJune 30, 20172018
OR
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission File Number: 1-34354
 
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
(Exact name of Registrant as specified in its Charter)
 
Luxembourg98-0554932
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)

40, avenue Monterey
L-2163 Luxembourg
Grand Duchy of Luxembourg
(Address of principal executive offices) (Zip Code)

(352) 24 69 79 00
(Registrant’s telephone number)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ  No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes þ  No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company or an emerging growth company (as defined in Rule 12b-2 of the Exchange Act):
Large accelerated filer þo
Accelerated filer oþ
Non-accelerated filer o (Do not check if a smaller reporting company)
Smaller reporting company o
 
Emerging growth company o
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided by Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o  No þ

As of OctoberJuly 20, 2017,2018, there were 17,904,73917,006,516 outstanding shares of the registrant’s shares of beneficial interest (excluding 7,508,0098,406,232 shares held as treasury stock).
 

Table of Contents

ALTISOURCE PORTFOLIO SOLUTIONS S.A.

FORM 10-Q

   Page
 
    
  
  
  
  
  
  
    
 
    
 
    
 
    
 
    
 
    
 
    
 
    
 
    


PART I — FINANCIAL INFORMATION

Item 1. Interim Condensed Consolidated Financial Statements (Unaudited)

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except per share data)
September 30,
2017
 December 31,
2016
June 30,
2018
 December 31,
2017
      
ASSETS
Current assets:      
Cash and cash equivalents$114,123
 $149,294
$84,569
 $105,006
Available for sale securities46,044
 45,754
Investment in equity securities43,185
 49,153
Accounts receivable, net63,177
 87,821
45,426
 52,740
Prepaid expenses and other current assets59,880
 42,608
70,009
 64,742
Total current assets283,224
 325,477
243,189
 271,641
      
Premises and equipment, net80,823
 103,473
58,820
 73,273
Goodwill86,283
 86,283
86,283
 86,283
Intangible assets, net128,289
 155,432
105,374
 120,065
Deferred tax assets, net7,214
 7,292
305,056
 303,707
Other assets10,568
 11,255
11,174
 10,195
      
Total assets$596,401
 $689,212
$809,896
 $865,164
      
LIABILITIES AND EQUITY
Current liabilities:      
Accounts payable and accrued expenses$83,352
 $83,135
$67,646
 $84,400
Accrued litigation settlement
 32,000
Current portion of long-term debt5,945
 5,945
41,200
 5,945
Deferred revenue9,746
 8,797
19,131
 9,802
Other current liabilities10,982
 19,061
5,889
 9,414
Total current liabilities110,025
 148,938
133,866
 109,561
      
Long-term debt, less current portion414,431
 467,600
354,332
 403,336
Other non-current liabilities7,796
 10,480
9,407
 12,282
      
Commitments, contingencies and regulatory matters (Note 20)

 

Commitments, contingencies and regulatory matters (Note 19)

 

      
Equity:      
Common stock ($1.00 par value; 100,000 shares authorized, 25,413 issued and 17,905 outstanding as of September 30, 2017; 25,413 shares authorized and issued and 18,774 outstanding as of December 31, 2016)25,413
 25,413
Common stock ($1.00 par value; 100,000 shares authorized, 25,413 issued and 17,027 outstanding as of June 30, 2018; 100,000 shares authorized, 25,413 shares issued and 17,418 outstanding as of December 31, 2017)25,413
 25,413
Additional paid-in capital111,457
 107,288
116,586
 112,475
Retained earnings342,111
 333,786
596,268
 626,600
Accumulated other comprehensive loss(1,533) (1,745)
Treasury stock, at cost (7,508 shares as of September 30, 2017 and 6,639 shares as of December 31, 2016)(414,668) (403,953)
Accumulated other comprehensive income
 733
Treasury stock, at cost (8,386 shares as of June 30, 2018 and 7,995 shares as of December 31, 2017)(427,380) (426,609)
Altisource equity62,780
 60,789
310,887
 338,612
      
Non-controlling interests1,369
 1,405
1,404
 1,373
Total equity64,149
 62,194
312,291
 339,985
      
Total liabilities and equity$596,401
 $689,212
$809,896
 $865,164

See accompanying notes to condensed consolidated financial statements.

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME
(in thousands, except per share data)
 Three months ended
 September 30,
 Nine months ended
 September 30,
 Three months ended
 June 30,
 Six months ended
 June 30,
 2017 2016 2017 2016 2018 2017 2018 2017
                
Revenue $234,979
 $252,745
 $726,147
 $758,676
 $218,556
 $250,685
 $415,994
 $491,168
Cost of revenue 174,898
 174,002
 538,244
 517,236
 163,206
 185,393
 310,400
 363,346
                
Gross profit 60,081
 78,743
 187,903
 241,440
 55,350
 65,292
 105,594
 127,822
Selling, general and administrative expenses 46,622
 53,886
 146,793
 161,709
 42,924
 52,470
 86,048
 100,171
                
Income from operations 13,459
 24,857
 41,110
 79,731
 12,426
 12,822
 19,546
 27,651
Other income (expense), net:                
Interest expense (5,599) (5,952) (16,862) (18,481) (7,027) (5,465) (12,890) (11,263)
Unrealized gain (loss) on investment in equity securities (Note 3) 1,533
 
 (5,968) 
Other income (expense), net 2,497
 (109) 8,015
 2,608
 (3,861) 4,803
 (2,589) 5,518
Total other income (expense), net (3,102) (6,061) (8,847) (15,873) (9,355) (662) (21,447) (5,745)
                
Income before income taxes and non-controlling interests 10,357
 18,796
 32,263
 63,858
Income tax provision (2,591) (7,324) (7,615) (12,808)
Income (loss) before income taxes and non-controlling interests 3,071
 12,160
 (1,901) 21,906
Income tax (provision) benefit (816) (2,438) 549
 (5,024)
                
Net income 7,766
 11,472
 24,648
 51,050
Net income (loss) 2,255
 9,722
 (1,352) 16,882
Net income attributable to non-controlling interests (805) (883) (2,107) (1,973) (687) (687) (1,212) (1,302)
                
Net income attributable to Altisource $6,961
 $10,589
 $22,541
 $49,077
Net income (loss) attributable to Altisource $1,568
 $9,035
 $(2,564) $15,580
                
Earnings per share:        
Earnings (loss) per share:        
Basic $0.39
 $0.57
 $1.23
 $2.63
 $0.09
 $0.49
 $(0.15) $0.84
Diluted $0.38
 $0.54
 $1.20
 $2.49
 $0.09
 $0.48
 $(0.15) $0.82
                
Weighted average shares outstanding:                
Basic 18,023
 18,715
 18,337
 18,669
 17,142
 18,335
 17,260
 18,497
Diluted 18,429
 19,568
 18,854
 19,738
 17,553
 18,836
 17,260
 19,069
                
Comprehensive income:        
Net income $7,766
 $11,472
 $24,648
 $51,050
Comprehensive income (loss):        
Net income (loss) $2,255
 $9,722
 $(1,352) $16,882
Other comprehensive income (loss), net of tax:                
Unrealized gain (loss) on securities, net of income tax benefit (provision) of $2,054, $(2,070), $(78), $889, respectively (5,530) 5,016
 212
 (2,156)
Reclassification of unrealized gain on investment in equity securities, net of income tax provision of $200, to retained earnings from the cumulative effect of an accounting change (Note 1) 
 
 (733) 
Unrealized (loss) gain on investment in equity securities, net of income tax benefit (provision) of $0, $2,593, $0, $(2,132) 
 (6,981) 
 5,742
                
Comprehensive income, net of tax 2,236
 16,488
 24,860
 48,894
Comprehensive income (loss), net of tax 2,255
 2,741
 (2,085) 22,624
Comprehensive income attributable to non-controlling interests (805) (883) (2,107) (1,973) (687) (687) (1,212) (1,302)
                
Comprehensive income attributable to Altisource $1,431
 $15,605
 $22,753
 $46,921
Comprehensive income (loss) attributable to Altisource $1,568
 $2,054
 $(3,297) $21,322

See accompanying notes to condensed consolidated financial statements.

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF EQUITY
(in thousands)
Altisource Equity    Altisource Equity    
Common stock Additional paid-in capital Retained earnings Accumulated other comprehensive income (loss) Treasury stock, at cost Non-controlling interests TotalCommon stock Additional paid-in capital Retained earnings Accumulated other comprehensive income (loss) Treasury stock, at cost Non-controlling interests Total
Shares              Shares              
                              
Balance, December 31, 201525,413
 $25,413
 $96,321
 $369,270
 $
 $(440,026) $1,292
 $52,270
Comprehensive income:               
Net income
 
 
 49,077
 
 
 1,973
 51,050
Other comprehensive loss, net of tax
 
 
 
 (2,156) 
 
 (2,156)
Distributions to non-controlling interest holders
 
 
 
 
 
 (1,637) (1,637)
Share-based compensation expense
 
 4,692
 
 
 
 
 4,692
Exercise of stock options and issuance of restricted shares
 
 
 (58,912) 
 67,788
 
 8,876
Repurchase of shares
 
 
 
 
 (34,321) 
 (34,321)
Balance, December 31, 201625,413
 $25,413
 $107,288
 $333,786
 $(1,745) $(403,953) $1,405
 $62,194
                              
Balance, September 30, 201625,413
 $25,413
 $101,013
 $359,435
 $(2,156) $(406,559) $1,628
 $78,774
               
Balance, December 31, 201625,413
 $25,413
 $107,288
 $333,786
 $(1,745) $(403,953) $1,405
 $62,194
Comprehensive income:                              
Net income
 
 
 22,541
 
 
 2,107
 24,648

 
 
 15,580
 
 
 1,302
 16,882
Other comprehensive income, net of tax
 
 
 
 212
 
 
 212

 
 
 
 5,742
 
 
 5,742
Distributions to non-controlling interest holders
 
 
 
 
 
 (2,143) (2,143)
 
 
 
 
 
 (1,056) (1,056)
Share-based compensation expense
 
 3,237
 
 
 
 
 3,237

 
 1,858
 
 
 
 
 1,858
Cumulative effect of an accounting change (Note 1)
 
 932
 (932) 
 
 
 
Cumulative effect of an accounting change (Note 13)
 
 932
 (932) 
 
 
 
Exercise of stock options and issuance of restricted shares
 
 
 (11,787) 
 13,871
 
 2,084

 
 
 (5,014) 
 5,779
 
 765
Treasury shares withheld for the payment of tax on restricted share issuances
 
 
 (1,497) 
 409
 
 (1,088)
 
 
 (1,494) 
 405
 
 (1,089)
Repurchase of shares
 
 
 
 
 (24,995) 
 (24,995)
 
 
 
 
 (18,573) 
 (18,573)
                              
Balance, September 30, 201725,413
 $25,413
 $111,457
 $342,111
 $(1,533) $(414,668) $1,369
 $64,149
Balance, June 30, 201725,413
 $25,413
 $110,078
 $341,926
 $3,997
 $(416,342) $1,651
 $66,723
               
Balance, December 31, 201725,413
 $25,413
 $112,475
 $626,600
 $733
 $(426,609) $1,373
 $339,985
               
Net (loss) income
 
 
 (2,564) 
 
 1,212
 (1,352)
Distributions to non-controlling interest holders
 
 
 
 
 
 (1,181) (1,181)
Share-based compensation expense
 
 4,111
 
 
 
 
 4,111
Cumulative effect of accounting changes (Note 1)
 
 
 (9,715) (733) 
 
 (10,448)
Exercise of stock options and issuance of restricted shares
 
 
 (17,237) 
 19,944
 
 2,707
Treasury shares withheld for the payment of tax on restricted share issuances and stock option exercises
 
 
 (816) 
 406
 
 (410)
Repurchase of shares
 
 
 
 
 (21,121) 
 (21,121)
               
Balance, June 30, 201825,413
 $25,413
 $116,586
 $596,268
 $
 $(427,380) $1,404
 $312,291

See accompanying notes to condensed consolidated financial statements.

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
thousands)
Nine months ended
 September 30,
Six months ended
 June 30,
2017 20162018 2017
      
Cash flows from operating activities: 
  
 
  
Net income$24,648
 $51,050
Adjustments to reconcile net income to net cash provided by operating activities: 
  
Net (loss) income$(1,352) $16,882
Adjustments to reconcile net (loss) income to net cash provided by operating activities: 
  
Depreciation and amortization27,411
 27,521
17,049
 18,895
Amortization of intangible assets27,143
 36,432
14,691
 18,539
Change in the fair value of acquisition related contingent consideration24
 (1,174)
 16
Unrealized loss on investment in equity securities5,968
 
Share-based compensation expense3,237
 4,692
4,111
 1,858
Bad debt expense3,101
 763
1,503
 2,890
Gain on early extinguishment of debt(5,419) (5,464)
 (3,937)
Amortization of debt discount225
 307
298
 156
Amortization of debt issuance costs625
 850
502
 433
Deferred income taxes
 17
(1,349) 
Loss on disposal of fixed assets2,776
 30
558
 2,798
Loss on debt refinancing (Note 10)4,434
 
Changes in operating assets and liabilities: 
  
 
  
Accounts receivable21,543
 3,505
6,923
 11,954
Prepaid expenses and other current assets(17,272) (10,167)(5,267) (6,811)
Other assets760
 496
967
 523
Accounts payable and accrued expenses165
 7,005
(17,152) (10,637)
Other current and non-current liabilities(41,838) (9,828)(8,631) (41,042)
Net cash provided by operating activities47,129
 106,035
23,253
 12,517
      
Cash flows from investing activities: 
  
 
  
Additions to premises and equipment(7,485) (16,525)(2,756) (5,658)
Acquisition of businesses, net of cash acquired
 (9,617)
Purchase of available for sale securities
 (48,219)
Change in restricted cash(73) 
Other investing activities
 266
Net cash used in investing activities(7,558) (74,095)(2,756) (5,658)
      
Cash flows from financing activities: 
  
 
  
Repayment and repurchases of long-term debt(48,600) (49,237)
Proceeds from issuance of long-term debt407,880
 
Repayments and repurchases of long-term debt(421,821) (24,766)
Debt issuance costs(5,042) 
Proceeds from stock option exercises2,084
 8,876
2,707
 765
Purchase of treasury shares(24,995) (34,321)(21,121) (15,531)
Distributions to non-controlling interests(2,143) (1,637)(1,181) (1,056)
Payment of tax withholding on issuance of restricted shares(1,088) 
Payment of tax withholding on issuance of restricted shares and stock option exercises(410) (1,089)
Net cash used in financing activities(74,742) (76,319)(38,988) (41,677)
      
Net decrease in cash and cash equivalents(35,171) (44,379)
Cash and cash equivalents at the beginning of the period149,294
 179,327
Net decrease in cash, cash equivalents and restricted cash(18,491) (34,818)
Cash, cash equivalents and restricted cash at the beginning of the period108,843
 153,421
      
Cash and cash equivalents at the end of the period$114,123
 $134,948
Cash, cash equivalents and restricted cash at the end of the period$90,352
 $118,603
     

Supplemental cash flow information: 
  
 
  
Interest paid$16,203
 $17,244
$11,540
 $10,787
Income taxes paid, net15,445
 14,178
2,865
 12,668
      
Non-cash investing and financing activities: 
  
 
  
Increase in payables for purchases of premises and equipment$52
 $2,458
Increase (decrease) in payables for purchases of premises and equipment$398
 $(378)
Increase in payables for purchases of treasury shares
 3,042
See accompanying notes to condensed consolidated financial statements.

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
NOTE 1 — ORGANIZATION AND BASIS OF PRESENTATION
Description of Business
Altisource Portfolio Solutions S.A., together with its subsidiaries (which may be referred to as “Altisource,” the “Company,” “we,” “us” or “our”), is an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative services and technologies, Altisource helps solve the demands of the ever-changing market.markets we serve.
Altisource Portfolio Solutions S.A. is organized under the laws of Luxembourg and isWe are publicly traded on the NASDAQ Global Select Market under the symbol “ASPS.” We are organized under the laws of the Grand Duchy of Luxembourg.
Basis of Accounting and Presentation
The unaudited interim condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Article 10 of Securities and Exchange Commission (“SEC”) Regulation S-X. Accordingly, these financial statements do not include all of the information and footnotes required by GAAP for complete consolidated financial statements. In the opinion of management, the interim data includes all normal recurring adjustments considered necessary to fairly state the results for the interim periods presented. The preparation of interim condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of our interim condensed consolidated financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Intercompany transactions and accounts have been eliminated in consolidation.
Effective January 1, 2017, our reportable segments changed as a result of changes in our internal organization, which changed the way our Chief Executive Officer (our chief operating decision maker) manages our businesses, allocates resources and evaluates performance. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. Prior Certain prior year comparable period segment disclosuresamounts have been restatedreclassified to conform to the current year presentation. See Note 21 for a description of our business segments.
Altisource consolidates Best Partners Mortgage Cooperative, Inc., which is managed by The Mortgage Partnership of America, L.L.C. (“MPA”), a wholly-owned subsidiary of Altisource. Best Partners Mortgage Cooperative, Inc. is a mortgage cooperative doing business as Lenders One® (“Lenders One”). MPA provides services to Lenders One under a management agreement that ends on December 31, 2025 (with renewals for three successive five-year periods at MPA’s option).
The management agreement between MPA and Lenders One, pursuant to which MPA is the management company, represents a variable interest in a variable interest entity. MPA is the primary beneficiary of Lenders One as it has the power to direct the activities that most significantly impact the cooperative’s economic performance and the right to receive benefits from the cooperative. As a result, Lenders One is presented in the accompanying condensed consolidated financial statements on a consolidated basis and the interests of the members are reflected as non-controlling interests. As of SeptemberJune 30, 2018, Lenders One had total assets of $4.8 million and total liabilities of $3.1 million. As of December 31, 2017, Lenders One had total assets of $4.6 million and total liabilities of $2.0 million. As of December 31, 2016, Lenders One had total assets of $3.8 million and total liabilities of $1.5$3.1 million.
These interim condensed consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2016,2017, as filed with the SEC on February 16, 2017.22, 2018.
Fair Value Measurements
Fair value is defined as an exit price, representing the amount that would be received for an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The three-tier hierarchy for inputs used in measuring fair value, which prioritizes the inputs used in the methodologies of measuring fair value for assets and liabilities, is as follows:
Level 1Quoted prices in active markets for identical assets and liabilities
Level 2 Observable inputs other than quoted prices included in Level 1
Level 3 Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of assets or liabilities
Table of Content
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Financial assets and financial liabilities are classified based on the lowest level of input that is significant to the fair value measurements. Our assessment of the significance of a particular input to the fair value measurements requires judgment and may affect the valuation of the assets and liabilities being measured and their placement within the fair value hierarchy.
Table of Content
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Recently Adopted Accounting PronouncementPronouncements
Revenue from Contracts with Customers
TheIn May 2014, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2016-09, Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting, became effective on January 1, 2017. This standard simplifies several aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities and classification on the statement of cash flows. The standard requires companies to recognize all award-related excess tax benefits and tax deficiencies in the income statement, classify any excess tax benefits as an operating activity in the statement of cash flows, limit tax withholding up to the maximum statutory tax rates in order to continue to apply equity accounting rules and classify cash paid by employers when directly withholding shares for tax withholding purposes as an investing activity in the statement of cash flows. The standard also provides companies with the option of estimating forfeitures or recognizing forfeitures as they occur. In connection with the adoption of this standard, the Company made an accounting policy election to account for forfeitures in compensation expense as they occur, rather than continuing to apply the Company’s previous policy of estimating forfeitures. This policy election resulted in a cumulative effect adjustment of $0.9 million to retained earnings and additional paid-in capital as of January 1, 2017 using the modified retrospective transition method. There were no other significant impacts of the adoption of this standard on the Company’s results of operations and financial position.
Future Adoption of New Accounting Pronouncements
In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606)and during 2016, the FASB issued additional guidance providing clarifications and corrections, including: ASU No. 2016-08, Revenue from Contracts with Customers (Topic 606): Principal versus Agent Considerations (Reporting Revenue Gross versus Net), ASU No. 2016-10, Revenue from Contracts with Customers (Topic 606): Identifying Performance Obligations and Licensing, ASU No. 2016-12, Revenue from Contracts with Customers (Topic 606): Narrow-Scope Improvements and Practical Expedients, andASU No. 2016-20, Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers (collectively “Topic 606”). This standardTopic 606 establishes a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most currentprior revenue recognition guidance. The core principle of thisThis new standard isrequires that an entity should recognize revenue to depictfor the transfer of promised goods or services to customersa customer in an amount that reflects the consideration to whichthat the entity expects to be entitledreceive and consistent with the delivery of the performance obligation described in exchange for those goods or services. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. the underlying contract with the customer.
The Company plans to adopt ASU No. 2014-09 retrospectively withadopted Topic 606 effective January 1, 2018 using the cumulative effect method. As a result of initially applying the new standard recognized on the date of the initial application. The new standard will be effective forthis adoption, the Company onrecognized an $11.2 million increase in deferred revenue, a $1.1 million increase in unbilled accounts receivable, a $0.3 million increase in other current liabilities and a $10.4 million decrease in retained earnings as of January 1, 2018. BasedBecause the Company adopted Topic 606 retrospectively with a cumulative effect as of January 1, 2018, the comparative results as of December 31, 2017 and for the three and six months ended June 30, 2017 have not been restated and continue to be reported under Accounting Standards Codification Topic 605, Revenue Recognition and SEC Staff Accounting Bulletin Topic 13, Revenue Recognition. The details of the significant changes and quantitative impact of the adoption of Topic 606 are described below. Also see Note 14 for additional information on revenue, including disaggregation of revenue and contract balances.
As a result of the adoption of Topic 606, the Company’s accounting policy for revenue recognition is as follows:
We recognize revenue from the services we provide in accordance with the 5-step process outlined in Topic 606. We recognize revenue when we satisfy a performance obligation by transferring control of a product or service to a customer in an amount that reflects the consideration that we expect to receive. This revenue can be recognized at a point in time or over time. We invoice customers based on our contractual arrangements with each customer, which may not be consistent with the period that revenues are recognized. When there is a timing difference between when we invoice customers and when revenues are recognized, we record either a contract asset (unbilled accounts receivable) or a contract liability (deferred revenue or other current liabilities), as appropriate. A description of our principal revenue generating activities by reportable segment are as follows:
Mortgage Market
For the majority of the services we provide, we recognize transactional revenue when the service is provided.
For loan servicing technologies, we recognize revenue based on the Company’s analysisnumber of all sourcesloans on the system, on a per-transaction basis or over the estimated average number of months the loans and real estate owned (“REO”) are on the platform, as applicable. We generally recognize revenue for professional services relating to loan servicing technologies over the contract period. For our loan origination system, we generally recognize revenue over the contract term, beginning on the commencement date of each contract. For foreclosure trustee services, we recognize revenue over the period during which we perform the related services, with full recognition upon completion and/or recording the related foreclosure deed. For loan disbursement processing services, we recognize revenue over the period during which we perform the processing services with full recognition upon completion of the disbursements. We use judgment to determine the period over which we recognize revenue for certain of these services. For mortgage charge-off collections performed on behalf of our clients, we recognize revenue as a percentage of amounts collected following collection from customers for the nine months ended September 30, 2017,borrowers.
For real estate brokerage and auction services, we recognize revenue on a net basis as we perform services as an agent without assuming the Company estimates that less than 3%risks and rewards of consolidatedownership of the asset and the commission earned on the sale is a fixed percentage or amount.
Reimbursable expenses revenue, primarily related to software development professionalour property preservation and inspection services, would likely be deferredreal estate sales and our foreclosure trustee services businesses, is included in revenue with an equal amount recognized in cost of revenue. These amounts are recognized on a gross basis, principally because generally we have control over selection of vendors and the vendor relationship is with us, rather than with our customers.
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Notes to Condensed Consolidated Financial Statements (Continued)

Real Estate Market
For the majority of the services we provide, we recognize transactional revenue when the service is provided.
For our renovation services, revenue is recognized over future periods under the new standard. period of the construction activity, based on the estimated percentage of completion of the projects. We use judgment to determine the period over which we recognize revenue for certain of these services. For real estate brokerage and auction services, we recognize revenue on a net basis as we perform services as an agent without assuming the risks and rewards of ownership of the asset and the commission earned on the sale is a fixed percentage or amount. For the buy-renovate-lease-sell business, we recognize revenue associated with our sales of short-term investments in real estate on a gross basis as we assume the risks and rewards of ownership of the asset.
Reimbursable expenses revenue, primarily related to our real estate sales business, is included in revenue with an equal offsetting expense recognized in cost of revenue. These amounts are recognized on a gross basis, principally because generally we have control over selection of vendors and the vendor relationship is with us, rather than with our customers.
Other Businesses, Corporate and Eliminations
For the majority of the services we provide, we recognize transactional revenue when the service is provided. We generally earn fees for our post-charge-off consumer debt collection services as a percentage of the amount we collect on delinquent consumer receivables and recognize revenue following collection from the borrowers. We provide customer relationship management services for which we typically earn and recognize revenue on a per-person, per-call or per-minute basis as the related services are performed.
For the information technology (“IT”) infrastructure services we provide to Ocwen Financial Corporation (“Ocwen”), Front Yard Residential Corporation (“RESI”) and Altisource Asset Management Corporation (“AAMC”), we recognize revenue primarily based on the number of users of the applicable systems, fixed fees and the number and type of licensed platforms. We recognize revenue associated with implementation services upon completion and maintenance services ratably over the related service period.
The Company will continue to analyzefollowing table summarizes the impact of this guidance and refineadopting Topic 606 on the estimatedCompany’s condensed consolidated balance sheet as of June 30, 2018:
  Impact of the adoption of Topic 606
(in thousands) As reported Adjustments Balances without adoption of Topic 606
       
Accounts receivable, net $45,426
 $642
 $46,068
Total current assets 243,189
 642
 243,831
Total assets 809,896
 642
 810,538
       
Other current liabilities 5,889
 (217) 5,672
Deferred revenue 19,131
 (9,100) 10,031
Total current liabilities 133,866
 (9,317) 124,549
       
Deferred revenue, non-current 41
 1,160
 1,201
       
Retained earnings 596,268
 8,799
 605,067
Altisource equity 310,887
 8,799
 319,686
Total equity 312,291
 8,799
 321,090
Total liabilities and equity 809,896
 642
 810,538
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Notes to Condensed Consolidated Financial Statements (Continued)

The following table summarizes the impact of adopting Topic 606 on its resultsthe Company’s condensed consolidated statement of operations and financial position.comprehensive income for the three months ended June 30, 2018:
  Impact of the adoption of Topic 606
(in thousands) As reported Adjustments Balances without adoption of Topic 606
       
Revenue $218,556
 $(1,203) $217,353
Cost of revenue 163,206
 662
 163,868
Gross profit 55,350
 (1,865) 53,485
Income from operations 12,426
 (1,865) 10,561
Income before income taxes and non-controlling interests 3,071
 (1,865) 1,206
Income tax provision (816) 544
 (272)
Net income 2,255
 (1,321) 934
Net income attributable to Altisource 1,568
 (1,321) 247
The following table summarizes the impact of adopting Topic 606 on the Company’s condensed consolidated statement of operations and comprehensive income for the six months ended June 30, 2018:
  Impact of the adoption of Topic 606
(in thousands) As reported Adjustments Balances without adoption of Topic 606
       
Revenue $415,994
 $(791) $415,203
Cost of revenue 310,400
 1,459
 311,859
Gross profit 105,594
 (2,250) 103,344
Income from operations 19,546
 (2,250) 17,296
Loss before income taxes and non-controlling interests (1,901) (2,250) (4,151)
Income tax benefit 549
 650
 1,199
Net loss (1,352) (1,600) (2,952)
Net loss attributable to Altisource (2,564) (1,600) (4,164)
The adoption of Topic 606 did not have any impact on net cash flows used in operating, financing or investing activities on the Company’s condensed consolidated statement of cash flows for the six months ended June 30, 2018.
Financial Instruments
In January 2016, the FASB issued ASU No. 2016-01, Financial Instruments - Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities. This standard will requirerequires equity investments (except those accounted for under the equity method of accounting or those that result in consolidation of the investee) to be measured at fair value with changes in fair value recognized in net income. The standard also simplifies the impairment assessment of equity investments without readily determinable fair values by requiring a qualitative assessment to identify impairment. When a qualitative assessment indicates that impairment exists, an entity is required to measure the investment at fair value. It also amends certain financial statement presentation and disclosure requirements associated with the fair value of financial instruments. This standard will bewas effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Earlythe Company on January 1, 2018. The adoption is not permitted. Based on the Company’s analysis of this guidance, upon adoption of ASU No. 2016-01 the Company will reflect changesstandard resulted in a cumulative effect adjustment to increase retained earnings and decrease accumulated other comprehensive income by $0.7 million on January 1, 2018. Changes in the fair value of its available for sale securitiesthe Company’s investment in income. These changesRESI subsequent to January 1, 2018, as well as any equity investments acquired in fair value are currently reflected in other comprehensive income. The Company will adopt ASU No. 2016-01 with a cumulative effect adjustment to the balance sheet as of the beginning of the year of adoption. The Company currently has one investment thatfuture, will be impacted by this standard, its investmentreflected as a component of net income in Altisource Residential Corporation (“RESI”) (see Note 4). As of September 30, 2017 and December 31, 2016, the unrealized loss in accumulated other comprehensive loss related to the RESI investment was $1.5 million and $1.7 million, respectively.
In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842). This standard introduces a new lessee model that brings substantially all leases on the balance sheet. The standard will require companies to recognize lease assets and lease liabilities on their balance sheets and disclose key information about leasing arrangements in their financial statements. This standard will be effective for annual periods beginning after December 15, 2018, including interim periods within that reporting period. Early application of this standard is permitted. The Company is currently evaluating the impact of this guidance on its resultsCompany’s consolidated statements of operations and financial position. Based on the Company’s preliminary analysis of its lease arrangements as of September 30, 2017 where the Company is a lessee, less than $25.0 million, primarily related to office leases, would be recorded as right-of-use assets andcomprehensive income.
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Notes to Condensed Consolidated Financial Statements (Continued)

lease liabilities on the Company’s balance sheet under the new standard. The Company will continue to analyze the impact of this guidance and refine the estimated impact on its results of operations and financial position.
In March 2016, the FASB issued ASU No. 2016-08, Revenue from Contracts with Customers (Topic 606): Principal versus Agent Considerations (Reporting Revenue Gross versus Net). This standard clarifies guidance on principal versus agent considerations in connection with revenue recognition. When another party is involved in providing goods or services to a customer, an entity is required to determine whether the nature of its promise is to provide the specified good or service itself (that is, the entity is a principal) or to arrange for that good or service to be provided by the other party (that is, the entity is an agent). An entity is a principal if it controls the specified good or service before that good or service is transferred to a customer. The guidance includes indicators to assist an entity in determining whether it controls a specified good or service before it is transferred to the customer. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. The Company is currently evaluating the impact this guidance may have on its results of operations and financial position in connection with its adoption of ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), as described above.
In April 2016, the FASB issued ASU No. 2016-10, Revenue from Contracts with Customers (Topic 606): Identifying Performance Obligations and Licensing. This standard provides guidance on identifying performance obligations in a contract with a customer and clarifying several licensing considerations, including whether an entity’s promise to grant a license provides a customer with either a right to use the entity’s intellectual property (which is satisfied at a point in time) or a right to access the entity’s intellectual property (which is satisfied over time) and guidance on sales-based and usage-based royalties. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. The Company is currently evaluating the impact this guidance may have on its results of operations and financial position in connection with its adoption of ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), as described above.
In May 2016, the FASB issued ASU No. 2016-12, Revenue from Contracts with Customers (Topic 606): Narrow-Scope Improvements and Practical Expedients. This standard addresses collectability, sales taxes and other similar taxes collected from customers, non-cash consideration, contract modifications at transition and completed contracts at transition. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. The Company is currently evaluating the impact this guidance may have on its results of operations and financial position in connection with its adoption of ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), as described above.Other Recently Adopted Accounting Pronouncements
In August 2016, the FASB issued ASU No. 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments. This standard addresses eight specific cash flow issues with the objective of reducing the existing diversity in practice. This standard will bewas effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption of this standard is permitted. Thethe Company currently does not expecton January 1, 2018, and the adoption of this guidance todid not have a materialany effect on itsthe Company’s condensed consolidated statement of cash flows.
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Notes to Condensed Consolidated Financial Statements (Continued)

In October 2016, the FASB issued ASU No. 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than Inventory. This standard will requirerequires that companies recognize the income tax consequences of an intra-entity transfer of an asset (other than inventory) when the transfer occurs. CurrentPrevious guidance prohibitsprohibited companies from recognizing current and deferred income taxes for an intra-entity asset transfer until the asset has been sold to an outside party. This standard will bewas effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption of this standard is permitted. Thethe Company currently does not expecton January 1, 2018, and the adoption of this guidance todid not have a materialany effect on itsthe Company’s results of operations and financial position.
In November 2016, the FASB issued ASU No. 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash. This standard will requirerequires that companies include restricted cash and restricted cash equivalents in their cash and cash equivalent balances in the statement of cash flows. Therefore, amounts generally described as restricted cash and restricted cash equivalents should be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows. This standard will bewas effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Earlythe Company on January 1, 2018, and was adopted using the retrospective transition method, as required by the standard. The adoption of this standard is permitted. The Company currently does not expectresulted in the adoptionclassification of this guidance to have a material effect on its statementthe Company’s restricted cash with cash and cash equivalents reported in the Company’s condensed consolidated statements of cash flows. As a result, the Company included $5.8 million, $3.8 million, $4.4 million and $4.1 million of Septemberrestricted cash with cash and cash equivalents in its condensed consolidated statements of cash flows as of June 30, 2018, December 31, 2017, June 30, 2017 and December 31, 2016, restricted cash was $4.2 million and $4.1 million, respectively.
In December 2016, the FASB issued ASU No. 2016-20, Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers. The FASB issued 13 technical corrections and improvements to ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), including providing optional exemptions from the disclosure requirement for remaining performance obligations for specific situations in which an entity need not estimate variable consideration to recognize revenue. The amendments in this standard also expand the information that is required to be disclosed when an entity applies one of the optional exemptions. This standard will be effective for annual periods beginning after December 15, 2017, including interim
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Notes to Condensed Consolidated Financial Statements (Continued)

periods within that reporting period. The Company is currently evaluating the impact this guidance may have on its results of operations and financial position in connection with its adoption of ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), as described above.
In January 2017, the FASB issued ASU No. 2017-01, Business Combinations (Topic 805): Clarifying the Definition of a Business. This standard clarifies the definition of a business and provides a screen to determine if a set of inputs, processes and outputs is a business. The screen requires that when substantially all of the fair value of gross assets acquired (or disposed of) is concentrated in a single identifiable asset or a group of similar identifiable assets, the assets acquired would not be a business. Under the new guidance, in order to be considered a business, an acquisition must include, at a minimum, an input and a substantive process that together significantly contribute to the ability to create output. In addition, the standard narrows the definition of the term “output” so that it is consistent with how it is described in Topic 606. This standard was effective for the Company on January 1, 2018, and the adoption of this guidance did not have any effect on the Company’s results of operations and financial position.
In February 2017, the FASB issued ASU No. 2014-09,2017-05, RevenueOther Income-Gains and Losses from Contractsthe Derecognition of Nonfinancial Assets (Subtopic 610-20): Clarifying the Scope of Asset Derecognition Guidance and Accounting for Partial Sales of Nonfinancial Assets. This standard was issued to clarify the scope of Subtopic 610-20, Other Income-Gains and Losses from the Derecognition of Nonfinancial Assets, and to add guidance for partial sales of nonfinancial assets. Subtopic 610-20 provides guidance for recognizing gains and losses from the transfer of nonfinancial assets in contracts with Customersnoncustomers. This standard was effective for the Company on January 1, 2018, and the adoption of this guidance did not have any effect on the Company’s results of operations and financial position.
In May 2017, the FASB issued ASU No. 2017-09, Compensation—Stock Compensation (Topic 606)718): Scope of Modification Accounting. This standard provides guidance about which changes to the terms or conditions of a share-based payment award require the application of modification accounting. This standard requires companies to continue to apply modification accounting, unless the fair value, vesting conditions and classification of an award all do not change as a result of the modification. This standard was effective for the Company on January 1, 2018, and the adoption of this guidance did not have any effect on the Company’s results of operations and financial position.
Future Adoption of New Accounting Pronouncements
In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842). This standard introduces a new lessee model that brings substantially all leases on the balance sheet. This standard will require companies to recognize lease assets and lease liabilities on their balance sheets and disclose key information about leasing arrangements in their financial statements. This standard will be effective for annual periods beginning after December 15, 2017,2018, including interim periods within that reporting period. Early application of this standard is permitted. The Company does not expectis currently evaluating the adoptionimpact of this guidance on its results of operations and financial position. Based on the Company’s preliminary analysis of arrangements where the Company is a lessee, we estimate that the new standard, if implemented as of June 30, 2018, would result in approximately $17.6 million right-of-use assets and lease liabilities on the Company’s condensed consolidated balance sheet as of June 30, 2018. The Company will continue to have a material effectanalyze the impact of this guidance and refine the estimated impact on its results of operations and financial position.
In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment. This standard will simplify the subsequent measurement of goodwill by eliminating Step 2 from the goodwill impairment test. Current guidance requires that companies compute the implied fair value of goodwill under Step 2 by performing procedures to determine the fair value at the impairment testing date of its assets and liabilities (including unrecognized assets and
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

liabilities) following the procedure that would be required in determining the fair value of assets acquired and liabilities assumed in a business combination. This standard will require companies to perform annual or interim goodwill impairment tests by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. This standard will be effective for annual periods beginning after December 15, 2019, including interim periods within that reporting period, and will be applied prospectively. Early adoption of this standard is permitted. The Company is currently evaluating the impact this guidance may have on its consolidated financial statements.
In February 2017, the FASB issued ASU No. 2017-05, Other Income-Gains and Losses from the Derecognition of Nonfinancial Assets (Subtopic 610-20): Clarifying the Scope of Asset Derecognition Guidance and Accounting for Partial Sales of Nonfinancial Assets. This standard was issued to clarify the scope of Subtopic 610-20, Other Income-Gains and Losses from the Derecognition of Nonfinancial Assets, and to add guidance for partial sales of nonfinancial assets. Subtopic 610-20 provides guidance for recognizing gains and losses from the transfer of nonfinancial assets in contracts with noncustomers. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption is permitted, although not prior to annual periods beginning after December 15, 2016. The Company currently does not expect the adoption of this guidance to have a material effect on its results of operations and financial position.
In May 2017, the FASB issued ASU No. 2017-09, Compensation—Stock Compensation (Topic 718): Scope of Modification Accounting. This standard provides guidance about which changes to the terms or conditions of a share-based payment award require the application of modification accounting. This standard will require companies to continue to apply modification accounting, unless the fair value, vesting conditions and classification of an award all do not change as a result of the modification. This standard will be effective for annual periods beginning after December 15, 2017, including interim periods within that reporting period. Early adoption is permitted. The Company currently does not expect the adoption of this guidance to have a material effect on its results of operations and financial position.
In August 2017, the FASB issued ASU No. 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities. The amendments in this standard better align an entity’s risk management activities and financial reporting for hedging relationships through changes to both the designation and measurement guidance for qualifying hedging relationships and the presentation of hedging results. This standard will be effective for annual periods beginning after December 15, 2018, including interim periods within that reporting period. Early application is permitted. The Company currently does not expect the adoption of this guidance to have a material effect on its results of operations and financial position.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 2 — CUSTOMER CONCENTRATION
During the three and six months ended June 30, 2018, Ocwen Financial Corporation (“Ocwen”) iswas our largest customer.customer, accounting for 51% of our total revenue for the six months ended June 30, 2018 (50% of our revenue for the second quarter of 2018). Ocwen is a residential mortgage loan servicer of mortgage servicing rights (“MSRs”) it owns, including those MSRs in which others have an economic interest, and a subservicer of MSRs owned by others. Ocwen purchases certain mortgage services and technology services from us under the terms of master services agreements and amendments thereto (collectively, the “Ocwen ServiceServices Agreements”) with terms extending through August 2025. Certain of the Ocwen Service Agreements among other things, contain a “most favored nation” provision and also grant the parties the right to renegotiate pricing.pricing, among other things. Certain of the Ocwen Service Agreements also prohibit Ocwen from establishing fee-based businesses that would directly or indirectly compete with Altisource’s services with respect to the Homeward Residential, Inc. and Residential Capital, LLC servicingloan portfolios acquired by Ocwen in December 2012 and February 2013, respectively. In addition, Ocwen also purchases certain origination services from Altisource under an agreement that continues until January 23, 2019, but which is subject to a 90 day termination right by Ocwen.
Ocwen has disclosed that on July 23, 2017 it entered into a master agreement and a transfer agreement with New Residential Investment Corp. (individually, together with one or more of its subsidiaries, or one or more of its subsidiaries individually, “NRZ”) to undertake certain actions to facilitate the transfer from Ocwen to NRZ of Ocwen’s remaining interests in Ocwen’s non-government-sponsored enterprise (“non-GSE”) mortgage servicing rights (“MSRs”) and subservicing relating to approximately $110 billion in unpaid principal balance as of June 30, 2017. On August 28, 2017, the Company entered into a Cooperative Brokerage Agreement and related letter agreement with NRZ. As a result, we expect that over time NRZ would become our largest customer, potentially representing more than 50% of our revenues.
Revenue from Ocwen primarily consists of revenue earned directly from Ocwen and revenue earned from the loansloan portfolios serviced by Ocwen when Ocwen designates us as the service provider.provider and revenue earned directly from Ocwen. For the six months ended June 30, 2018 and 2017, we generated revenue from Ocwen of $210.8 million and $285.6 million, respectively ($108.8 million and $144.2 million for the second quarter of 2018 and 2017, respectively). Revenue from Ocwen as a percentage of segment and consolidated revenue was as follows:
  Three months ended
 September 30,
 Nine months ended
 September 30,
  2017 2016 2017 2016
         
Mortgage Market 68% 65% 68% 65%
Real Estate Market 1% % 1% %
Other Businesses, Corporate and Eliminations 7% 25% 11% 24%
Consolidated revenue 58% 56% 58% 56%
For the nine months ended September 30, 2017 and 2016, we generated revenue from Ocwen of $422.1 million and $422.2 million, respectively ($136.4 million and $141.6 million for the third quarter of 2017 and 2016, respectively). Services provided to Ocwen during such periods and reported in the Mortgage Market segment included real estate asset management and sales, residential property valuation, trustee management services, property preservation and inspection services, insurance services, mortgage charge-off collections and certain software applications. Services provided to Ocwen and reported in the Real Estate Market segment included rental property management. Services provided to Ocwen and reported as Other Businesses, Corporate and Eliminations included information technology (“IT”) infrastructure management. As of September 30, 2017, accounts receivable from Ocwen totaled $23.7 million, $18.9 million of which was billed and $4.8 million of which was unbilled. As of December 31, 2016, accounts receivable from Ocwen totaled $26.2 million, $15.8 million of which was billed and $10.4 million of which was unbilled.
  Three months ended
 June 30,
 Six months ended
 June 30,
  2018 2017 2018 2017
         
Mortgage Market 60% 68% 60% 68%
Real Estate Market 1% 1% 1% 1%
Other Businesses, Corporate and Eliminations 9% 11% 9% 13%
Consolidated revenue 50% 58% 51% 58%
We earn additional revenue related to the loan portfolios serviced by Ocwen when a party other than Ocwen or NRZthe MSR owner selects Altisource as the service provider. For the ninesix months ended SeptemberJune 30, 20172018 and 2016,2017, we recognized revenue of $118.0$26.2 million and $146.0$82.9 million, respectively ($35.111.0 million and $48.0$41.2 million for the thirdsecond quarter of 20172018 and 2016,2017, respectively), related to the loan portfolios serviced by Ocwen when a party other than Ocwen or NRZthe MSR owner selected Altisource as the service provider. These amounts are not included in deriving revenue from Ocwen as a percentage of revenue in the table above.
We earned revenueAs of June 30, 2018, accounts receivable from Ocwen totaled $16.5 million, $12.2 million of which was billed and $4.3 million of which was unbilled. As of December 31, 2017, accounts receivable from Ocwen totaled $18.9 million, $13.6 million of which was billed and $5.3 million of which was unbilled.
As of March 31, 2018, New Residential Investment Corp. (individually, together with one or more of its subsidiaries or one or more of its subsidiaries individually, “NRZ”) owned Ocwen-serviced MSRs and rights to MSRs (the “Subject MSRs”) with underlying unpaid principal balances (“UPB”) of $98.3 billion. As of March 31, 2018, Ocwen serviced and subserviced MSRs with underlying UPB of $173.4 billion. As previously disclosed, in July 2017, Ocwen and NRZ entered into agreements to convert NRZ’s economic rights to the Subject MSRs into fully-owned MSRs in exchange for payments from NRZ of $0.8 million related to the MSRs transferred by Ocwen to NRZ in the third quarter of 2017. We earned additional revenue of $1.0 million in the third quarter of 2017 related to the MSRs transferred by Ocwen to NRZ when a party other than NRZ selects Altisource as the service provider.
NOTE 3— ACQUISITION
Granite Acquisition
On July 29, 2016, we acquired certain assets and assumed certain liabilities of Granite Loan Management of Delaware, LLC (“Granite”) for $9.5 million in cash. Granite provides residential and commercial loan disbursement processing, risk mitigationsuch
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Subject MSRs were transferred. The transfers are subject to certain third party consents. Ocwen disclosed that under these agreements, Ocwen would subservice the transferred Subject MSRs for an initial term of five years, and construction inspectionthe agreements provided for the conversion of the existing arrangements into a more traditional subservicing arrangement.
In January 2018, Ocwen disclosed that it and NRZ entered into new agreements to accelerate the implementation of certain parts of their July 2017 arrangement in order to achieve the intent of the July 2017 agreements sooner while Ocwen continues the process of obtaining the third party consents necessary to transfer the Subject MSRs to NRZ.
On August 28, 2017, Altisource, through its licensed subsidiaries, entered into a Cooperative Brokerage Agreement, as amended, and related letter agreement (collectively, the “Brokerage Agreement”) with NRZ which extends through August 2025. Under this agreement and related amendments, Altisource remains the exclusive provider of brokerage services for REO associated with the Subject MSRs when Ocwen transfers such MSRs to lenders. NRZ or when NRZ acquires both an additional economic interest in such Subject MSRs and the right to designate the broker for REO properties in such portfolios. The Granite acquisitionBrokerage Agreement provides that Altisource is the exclusive provider of brokerage services for REO associated with the Subject MSRs, irrespective of the sub-servicer. NRZ’s brokerage subsidiary receives a cooperative brokerage commission on the sale of certain REO properties from these portfolios subject to certain exceptions.
For the three and six months ended June 30, 2018, we earned revenue from NRZ of $8.9 million and $19.2 million, respectively, following the transfer of certain of the Subject MSRs from Ocwen to NRZ (the “Transferred MSRs”) (no comparative amounts in 2017). For the three and six months ended June 30, 2018, we earned additional revenue of $26.7 million and $42.8 million relating to the Transferred MSRs when a party other than NRZ selects Altisource as the service provider (no comparative amounts in 2017).
On August 28, 2017, Altisource and NRZ also entered into a non-binding Letter of Intent, as amended, to enter into a Services Agreement (the “Services LOI”), setting forth the terms pursuant to which Altisource would remain the exclusive service provider of fee-based services for the Subject MSRs through August 2025. The Services LOI was amended to continue through August 31, 2018.
The Brokerage Agreement can be terminated by Altisource if the Services Agreement is not signed by Altisource and NRZ during the term of the Services LOI, as extended. The Brokerage Agreement may otherwise only be terminated upon the occurrence of certain specified events. Termination events include, but are not limited to, a breach of the terms of the Brokerage Agreement (including, without limitation, the failure to meet performance standards and non-compliance with law in a material respect), the failure to maintain licenses which failure materially prevents performance of the contract, regulatory allegations of non-compliance resulting in relationan adversarial proceeding against NRZ, voluntary or involuntary bankruptcy, appointment of a receiver, disclosure in a Form 10-K or Form 10-Q that there is significant uncertainty about Altisource’s ability to continue as a going concern, failure to maintain a specified level of cash and an unapproved change of control.
We anticipate that revenue from NRZ will increase over time and revenue from Ocwen will decrease. As Subject MSRs continue to transfer from Ocwen to NRZ and following the anticipated execution of the Services Agreement, we expect that NRZ will become our largest customer. Had all of the Subject MSRs been transferred to NRZ and the Brokerage Agreement and the Services Agreement with NRZ been in place as of January 1, 2018, we estimate that approximately 48% of our revenue for the six months ended June 30, 2018 would have been related to NRZ. There can be no assurance that the parties will reach an agreement with respect to the Company’s results of operations or financial position.
The final allocationterms of the purchase price is as follows:
(in thousands)  
   
Accounts receivable, net $1,024
Prepaid expenses 22
Other assets 25
Premises and equipment, net 299
Non-compete agreements 100
Trademarks and trade names 100
Customer relationships 3,400
Goodwill 4,827
  9,797
Accounts payable and accrued expenses (57)
Other current liabilities (192)
   
Purchase price $9,548
Services Agreement or that a Services Agreement will be entered into on a timely basis or at all.
NOTE 43AVAILABLE FOR SALEINVESTMENT IN EQUITY SECURITIES
During the nine months ended September 30, 2016, we purchased 4.1 million shares of RESI common stock for $48.2 million. This investment is classified as available for sale and reflected in the condensed consolidated balance sheets at a fair value at the respective balance sheet dates ($46.0of $43.2 million as of SeptemberJune 30, 20172018 and $45.8$49.2 million as of December 31, 2016). Unrealized gains2017. During the three and lossessix months ended June 30, 2018, we recognized an unrealized gain (loss) of $1.5 million and $(6.0) million, respectively, on available for sale securities areour investment in RESI in other income (expense), net in the condensed consolidated statements of operations and comprehensive income as a result of a change in the market value of RESI common shares. During the three and six months ended June 30, 2017, an unrealized gain (loss) on our investment in RESI of $(7.0) million and $5.7 million, respectively, net of income tax expense (benefit), was reflected in other comprehensive income unless there is an impairment that is other than temporary. In the event that a decline in market value is other than temporary, we would record a charge to earnings and a new cost basis in the investment would be established.condensed consolidated statements of operations and comprehensive income (see Note 1 for additional information on the adoption of the new accounting standard on investments in equity securities). During the ninesix months ended SeptemberJune 30, 20172018 and 2016,2017, we earned dividends of $1.9$1.2 million and $1.0 million, respectivelyin each period related to this investment ($0.6 million forin both the thirdsecond quarter of 20172018 and no comparative amount for the third quarter2017).
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to this investment. In addition, during the nine months ended September 30, 2016, we incurred expenses of $3.4 million (no comparative amounts in 2017 and the third quarter of 2016) related to this investment.Condensed Consolidated Financial Statements (Continued)

NOTE 54 — ACCOUNTS RECEIVABLE, NET
Accounts receivable, net consists of the following:
(in thousands) September 30,
2017
 December 31,
2016
 June 30,
2018
 December 31,
2017
        
Billed $48,108
 $58,392
 $39,313
 $40,787
Unbilled 23,951
 39,853
 17,446
 22,532
 72,059
 98,245
Subtotal 56,759
 63,319
Less: Allowance for doubtful accounts (8,882) (10,424) (11,333) (10,579)
        
Total $63,177
 $87,821
 $45,426
 $52,740
Unbilled receivablesaccounts receivable consist primarily of certain real estate asset management and sales services for which we generally recognize revenue when the service is provided but collect upon closing of the sale, and default managementforeclosure trustee services, for which we generally recognize revenues over the service delivery period but bill following completion of the service. We also include amounts in unbilled receivablesaccounts receivable that are earned during a month and billed in the following month.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 65 — PREPAID EXPENSES AND OTHER CURRENT ASSETS
Prepaid expenses and other current assets consist of the following:
(in thousands) September 30,
2017
 December 31,
2016
 June 30,
2018
 December 31,
2017
        
Short-term investments in real estate $24,644
 $13,025
 $35,289
 $29,405
Maintenance agreements, current portion 4,961
 8,014
Income taxes receivable 13,219
 5,186
 11,396
 9,227
Prepaid expenses 7,712
 6,919
 7,501
 7,898
Maintenance agreements, current portion 4,658
 6,590
Litigation settlement insurance recovery 
 4,000
Other current assets 9,647
 6,888
 10,862
 10,198
        
Total $59,880
 $42,608
 $70,009
 $64,742
NOTE 76 — PREMISES AND EQUIPMENT, NET
Premises and equipment, net consists of the following:
(in thousands) September 30,
2017
 December 31,
2016
 June 30,
2018
 December 31,
2017
        
Computer hardware and software $175,512
 $164,877
 $182,606
 $179,567
Leasehold improvements 32,658
 33,417
Furniture and fixtures 13,695
 14,092
Office equipment and other 12,077
 20,188
 8,887
 9,388
Furniture and fixtures 13,826
 13,997
Leasehold improvements 33,570
 33,808
 234,985
 232,870
 237,846
 236,464
Less: Accumulated depreciation and amortization (154,162) (129,397) (179,026) (163,191)
        
Total $80,823
 $103,473
 $58,820
 $73,273
Depreciation and amortization expense totaled $27.4$17.0 million and $27.5$18.9 million for the ninesix months ended SeptemberJune 30, 20172018 and 2016,2017, respectively ($8.58.3 million and $9.2$8.9 million for the thirdsecond quarter of 2018 and 2017, respectively), and 2016, respectively). These expenses areis included in cost of revenue for operating assets and in selling, general and administrative expenses for non-operating assets in the accompanying condensed consolidated statements of operations and comprehensive income.
NOTE 8 — GOODWILL AND INTANGIBLE ASSETS, NET
Goodwill
The following is a summary of goodwill by segment:
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Total
         
Balance as of September 30, 2017 and December 31, 2016 $73,259
 $10,056
 $2,968
 $86,283
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 7 — GOODWILL AND INTANGIBLE ASSETS, NET
Goodwill
The following is a summary of goodwill by segment:
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Total
         
Balance as of June 30, 2018 and December 31, 2017 $73,259
 $10,056
 $2,968
 $86,283
Intangible assets,Assets, net
Intangible assets, net consist of the following:
 
Weighted average estimated useful life
(in years)
 Gross carrying amount Accumulated amortization Net book value 
Weighted average estimated useful life
(in years)
 Gross carrying amount Accumulated amortization Net book value
(in thousands) September 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
 June 30,
2018
 December 31,
2017
 June 30,
2018
 December 31,
2017
 June 30,
2018
 December 31,
2017
                        
Definite lived intangible assets:                        
Trademarks and trade names 13 $15,354
 $15,354
 $(8,630) $(7,724) $6,724
 $7,630
Customer related intangible assets 10 277,828
 277,828
 (181,019) (156,980) 96,809
 120,848
 10 $273,172
 $277,828
 $(196,315) $(188,258) $76,857
 $89,570
Operating agreement 20 35,000
 35,000
 (13,424) (12,104) 21,576
 22,896
 20 35,000
 35,000
 (14,748) (13,865) 20,252
 21,135
Trademarks and trade names 14 12,554
 15,354
 (6,480) (8,881) 6,074
 6,473
Non-compete agreements 4 1,560
 1,560
 (799) (507) 761
 1,053
 4 1,230
 1,560
 (872) (897) 358
 663
Intellectual property 10 300
 300
 (108) (85) 192
 215
 10 300
 300
 (130) (115) 170
 185
Other intangible assets 5 3,745
 3,745
 (1,518) (955) 2,227
 2,790
 5 3,745
 3,745
 (2,082) (1,706) 1,663
 2,039
                        
Total $333,787
 $333,787
 $(205,498) $(178,355) $128,289
 $155,432
 $326,001
 $333,787
 $(220,627) $(213,722) $105,374
 $120,065
Amortization expense for definite lived intangible assets was $27.1$14.7 million and $36.4$18.5 million for the ninesix months ended SeptemberJune 30, 20172018 and 2016,2017, respectively ($8.67.5 million and $11.5$9.4 million for the thirdsecond quarter of 20172018 and 2016,2017, respectively). Anticipated annual definite lived intangible asset amortization for 2017 throughis $25.7 million in 2018, $20.6 million in 2019, $17.9 million in 2020, $13.4 million in 2021 is $34.6and $7.3 million $26.2 million, $21.8 million, $18.2 million and $12.3 million, respectively.in 2022.
NOTE 98 — OTHER ASSETS
Other assets consist of the following:
(in thousands) September 30,
2017
 December 31,
2016
 June 30,
2018
 December 31,
2017
        
Security deposits $5,164
 $5,508
 $4,807
 $5,304
Restricted cash 4,200
 4,127
 5,783
 3,837
Maintenance agreements, non-current portion 503
 853
Other 701
 767
 584
 1,054
        
Total $10,568
 $11,255
 $11,174
 $10,195
NOTE 10 — ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES
Accounts payable and accrued expenses consist of the following:
(in thousands) September 30,
2017
 December 31,
2016
     
Accounts payable $12,251
 $8,787
Accrued salaries and benefits 42,312
 47,614
Accrued expenses - general 28,789
 26,426
Income taxes payable 
 308
     
Total $83,352
 $83,135
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 9 — ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES
Accounts payable and accrued expenses consist of the following:
(in thousands) June 30,
2018
 December 31,
2017
     
Accounts payable $13,781
 $15,682
Accrued expenses - general 26,343
 27,268
Accrued salaries and benefits 27,062
 41,363
Income taxes payable 460
 87
     
Total $67,646
 $84,400
Other current liabilities consist of the following:
(in thousands) September 30,
2017
 December 31,
2016
 June 30,
2018
 December 31,
2017
        
Unfunded cash account balances $5,054
 $7,137
 $3,147
 $5,900
Other 5,928
 11,924
 2,742
 3,514
        
Total $10,982
 $19,061
 $5,889
 $9,414
NOTE 1110 — LONG-TERM DEBT
Long-term debt consists of the following:
(in thousands) September 30,
2017
 December 31,
2016
 June 30,
2018
 December 31,
2017
        
Senior secured term loan $425,067
 $479,653
Term loans $403,760
 $413,581
Less: Debt issuance costs, net (3,445) (4,486) (4,317) (3,158)
Less: Unamortized discount, net (1,246) (1,622) (3,911) (1,142)
Net long-term debt 420,376
 473,545
 395,532
 409,281
Less: Current portion (5,945) (5,945) (41,200) (5,945)
        
Long-term debt, less current portion $414,431
 $467,600
 $354,332
 $403,336
On November 27, 2012, Altisource Solutions S.à r.l., a wholly-owned subsidiary ofApril 3, 2018, Altisource Portfolio Solutions S.A., and its wholly-owned subsidiary, Altisource S.à r.l. entered into a senior secured term loancredit agreement (the “Credit Agreement”) with Bank of America, N.A.Morgan Stanley Senior Funding, Inc., as administrative agent and collateral agent, and certain lenders. Under the Credit Agreement, Altisource borrowed $412.0 million in the form of Term B Loans and obtained a $15.0 million revolving credit facility. The Term B Loans mature in April 2024 and the revolving credit facility matures in April 2023. Altisource Portfolio Solutions S.A. and certain subsidiaries are guarantors of the term loan and the revolving credit facility (collectively, the “Guarantors”). We subsequently entered into three amendments
Proceeds from the Term B Loans were used to repay the Company’s prior senior secured term loan, agreement to increasewhich had an outstanding balance of $412.1 million as of April 3, 2018. In connection with the principal amountrefinancing, we recognized a loss of $4.4 million from the senior secured term loanwrite-off of unamortized debt issuance costs and among other changes, re-establish the $200.0 million incremental term loan facility accordion, lower the interest rate, extend the maturity date by approximately one year and increase the maximum amount of Restricted Junior Payments (as defineddebt discount in the senior secured term loan agreement;second quarter of 2018. This loss was included in other capitalized terms, unless defined herein, are definedincome (expense), net in the senior secured term loan agreement).condensed consolidated statements of operations and comprehensive income.
After giving effect to the third amendment entered into on August 1, 2014, the term loanThe Term B Loans must be repaid in equal consecutive quarterly principal installments of $1.5with $24.7 million due in 2018, $41.2 million due in 2019, $25.7 million due in 2020 and $12.4 million due annually thereafter, with the balance due at maturity. During the three months ended June 30, 2018, the Company repaid $8.2 million of the Term B Loans. All amounts outstanding under the senior secured term loan agreementTerm B Loans will become due on the earlier of (i) December 9, 2020April 3, 2024, and (ii) the date on which the loans are declared to be due and owing by the administrative agent at the request (or with the consent) of the Required Lenders (as defined in the Credit Agreement; other capitalized terms, unless defined herein, are defined in the Credit Agreement) or as otherwise provided in the senior secured term loan agreementCredit Agreement upon the occurrence of any event of default under the senior secured term loan agreement.default.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

In addition to the scheduled principal payments, subject to certain exceptions, the term loan isTerm B Loans are subject to mandatory prepayment upon issuances of debt, casualty and condemnation events and sales of assets, as well as from a percentage of Consolidated Excess Cash Flow if the leverage ratio is greater than 3.00 to 1.00, as calculated in accordance with the provisions of the senior secured term loan agreementCredit Agreement (the percentage increases if the leverage ratio exceeds 3.50 to 1.00). Certain mandatory prepayments reduce future contractual amortization payments by an amount equal to the mandatory prepayment. No mandatory prepayments were owed for the ninethree months ended SeptemberJune 30, 2017.2018.
DuringAltisource may incur incremental indebtedness under the nine months ended September 30, 2017, we repurchased portions of our senior secured term loan withCredit Agreement from one or more incremental lenders, which may include existing lenders, in an aggregate par value of $50.1incremental principal amount not to exceed $125.0 million, at a weighted average discount of 12.2%, recognizing a net gain of $5.4 million on the early extinguishment of debt (repurchased aggregate par value of $24.1 million at a weighted average discount of 7.5%, recognizing a net gain of $1.5 million on the early extinguishment of debt for the third quarter of 2017). During the nine months ended September 30, 2016, we repurchased portions of our senior secured term loan with an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a net gain of $5.5 million on the early extinguishment of debt (no repurchasessubject to certain conditions set forth in the third quarterCredit Agreement, including a sublimit of 2016).$80.0 million with respect to incremental revolving credit commitments. The lenders have no obligation to provide any incremental indebtedness.
The term loan bearsTerm B Loans bear interest at rates based upon, at our option, the Adjusted Eurodollar Rate or the Base Rate. Adjusted Eurodollar Rate term loans bear interest at a rate per annum equal to the sum of (i) the greater of (x) the Adjusted Eurodollar Rate for the applicablea three month interest period and (y) 1.00% plus (ii) a 3.50% margin.4.00%. Base Rate term loans bear interest at a rate per annum equal to the sum of (i) the greater of (x) the Base Rate and (y) 2.00% plus (ii) a 2.50% margin.3.00%. The interest rate at SeptemberJune 30, 20172018 was 4.74%6.33%.
Term loan payments areLoans under the revolving credit facility bear interest at rates based upon, at our option, the Adjusted Eurodollar Rate or the Base Rate. Adjusted Eurodollar Rate revolving loans bear interest at a rate per annum equal to the sum of (i) the Adjusted Eurodollar Rate for a three month interest period plus (ii) 4.00%. Base Rate revolving loans bear interest at a rate per annum equal to the sum of (i) the Base Rate plus (ii) 3.00%. The unused commitment fee is 0.50%. There were no borrowings outstanding under the revolving credit facility as of June 30, 2018.
The payment of all amounts owing by Altisource under the Credit Agreement is guaranteed by the Guarantors and areis secured by a pledge of all equity interests of certain subsidiaries of Altisource, as well as a lien on substantially all of the assets of Altisource Solutions S.à r.l. and the Guarantors, subject to certain exceptions.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

The senior secured term loan agreementCredit Agreement includes covenants that restrict or limit, among other things, our ability, to: createsubject to certain exceptions and baskets, to incur indebtedness; incur liens and encumbrances; incur additional indebtedness;on our assets; sell, transfer or dispose of assets; make Restricted Junior Payments including share repurchases, dividends and repayment of junior indebtedness; change linesmake investments; dispose of business;equity interests of any Material Subsidiaries; engage in a line of business substantially different than existing businesses and businesses reasonably related, complimentary or ancillary thereto; amend material debt agreements or other material contracts; engage in certain transactions with affiliates; enter into sale/leaseback transactions; grant negative pledges or agree to such other restrictions relating to subsidiary dividends and distributions; make changes to our fiscal yearyear; and engage in mergers and consolidations.consolidations; and to the extent any Revolving Credit Loans are outstanding on the last day of a fiscal quarter, permit the Total Leverage Ratio to be greater than 3.50:1.00 as of the last day of such fiscal quarter, subject to a customary cure provision (the “Revolving Financial Covenant”).
The senior secured term loan agreementCredit Agreement contains certain events of default including (i) failure to pay principal when due or interest or any other amount owing on any other obligation under the senior secured term loan agreementCredit Agreement within five days of becoming due, (ii) material incorrectness of representations and warranties when made, (iii) breach of certain other covenants, subject to cure periods described in the Credit Agreement, (iv) a breach of the Revolving Financial Covenant, subject to a customary cure provision and not an Event of Default with respect to the Term Loans unless and until the Required Revolving Lenders accelerate the Revolving Credit Loans, (v) failure to pay principal or interest on any other debt that equals or exceeds $40.0 million when due, (v)(vi) default on any other debt that equals or exceeds $40.0 million that causes, or gives the holder or holders of such debt the ability to cause, an acceleration of such debt, (vi)(vii) occurrence of a Change of Control, (vii)(viii) bankruptcy and insolvency events, (viii)(ix) entry by a court of one or more judgments against us in an amount in excess of $40.0 million that remain unbonded, undischarged or unstayed for a certain number of days after the entry thereof, (ix)(x) the occurrence of certain ERISA events and (x) the failure of certain Loan Documents to be in full force and effect. If any event of default occurs and is not cured within applicable grace periods set forth in the senior secured term loan agreementCredit Agreement or waived, all loans and other obligations could become due and immediately payable and the facility could be terminated.
AsAt June 30, 2018, debt issuance costs were $4.3 million, net of September 30,$0.2 million of accumulated amortization. At December 31, 2017, debt issuance costs related to the prior term loans were $3.4$3.2 million, net of $6.8 million of accumulated amortization. As of December 31, 2016, debt issuance costs were $4.5 million, net of $5.8$7.1 million of accumulated amortization.
In the second quarter of 2017, we repurchased portions of our prior senior secured term loan with an aggregate par value of $26.0 million at a weighted average discount of 16.5%, recognizing a net gain of $3.9 million on the early extinguishment of debt (no comparative amounts in 2018). The net gain was included in other income (expense), net in the condensed consolidated statements of operations and comprehensive income.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 1211 — OTHER NON-CURRENT LIABILITIES
Other non-current liabilities consist of the following:
(in thousands) September 30,
2017
 December 31,
2016
 June 30,
2018
 December 31,
2017
        
Income tax liabilities $5,605
 $5,955
Deferred revenue $3,369
 $5,680
 41
 2,101
Other non-current liabilities 4,427
 4,800
 3,761
 4,226
        
Total $7,796
 $10,480
 $9,407
 $12,282
NOTE 1312 — FAIR VALUE MEASUREMENTS AND FINANCIAL INSTRUMENTS
The following table presents the carrying amount and estimated fair value of financial instruments and certain liabilities measured at fair value as of SeptemberJune 30, 20172018 and December 31, 2016.2017. The following fair values are estimated using market information and what the Company believes to be appropriate valuation methodologies under GAAP:
 September 30, 2017 December 31, 2016 June 30, 2018 December 31, 2017
(in thousands) Carrying amount Fair value Carrying amount Fair value Carrying amount Fair value Carrying amount Fair value
   Level 1 Level 2 Level 3   Level 1 Level 2 Level 3   Level 1 Level 2 Level 3   Level 1 Level 2 Level 3
Assets:                                
Cash and cash equivalents $114,123
 $114,123
 $
 $
 $149,294
 $149,294
 $
 $
 $84,569
 $84,569
 $
 $
 $105,006
 $105,006
 $
 $
Restricted cash 4,200
 4,200
 
 
 4,127
 4,127
 
 
 5,783
 5,783
 
 
 3,837
 3,837
 
 
Available for sale securities 46,044
 46,044
 
 
 45,754
 45,754
 
 
Investment in equity securities 43,185
 43,185
 
 
 49,153
 49,153
 
 
                                
Liabilities:                                
Acquisition contingent consideration 401
 
 
 401
 376
 
 
 376
Long-term debt 425,067
 
 399,563
 
 479,653
 
 474,856
 
 403,760
 
 401,067
 
 413,581
 
 407,377
 
Fair Value Measurements on a Recurring Basis
Cash and cash equivalents and restricted cash are carried at amounts that approximate their fair values due to the highly liquid nature of these instruments and were measured using Level 1 inputs.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Available for saleInvestment in equity securities areis carried at fair value and consistconsists of 4.1 million shares of RESI common stock. Available for saleThe investment in equity securities areis measured using Level 1 inputs as these securities havethis security has a quoted pricesprice in an active markets.market.
The fair value of our long-term debt is based on quoted market prices. Based on the frequency of trading, we do not believe that there is an active market for our debt. Therefore, the quoted prices are considered Level 2 inputs.
In accordance with ASC Topic 805, Business Combinations, liabilities for contingent consideration are reflected at fair value and adjusted each reporting period with the change in fair value recognized in earnings. Liabilities for acquisition related contingent consideration were recorded in connection with acquisitions in prior years. We measure the liabilities for acquisition related contingent consideration using Level 3 inputs as they are determined based on the present value of future estimated payments, which include sensitivities pertaining to discount rates and financial projections.
There were no transfers between different levels during the periods presented.
Concentrations of Credit Risk
Financial instruments that subject us to concentrations of credit risk primarily consist of cash and cash equivalents and accounts receivable. Our policy is to deposit our cash and cash equivalents with larger, highly rated financial institutions. The Company derives the largest portionapproximately 50% of its revenues from Ocwen (see Note 2 for additional information on Ocwen revenues and accounts receivable balance). The Company mitigates its concentrations of credit risk with respect to accounts receivable by actively monitoring past due accounts and the economic status of larger customers, if known.
NOTE 1413 — SHAREHOLDERS’ EQUITY AND SHARE-BASED COMPENSATION
Share Repurchase Program
On May 17, 2017,15, 2018, our shareholders approved the renewal of the share repurchase program previously approved by the shareholders on May 18, 2016,17, 2017, which replaced the previous share repurchase program. Under the program, weWe are authorized to purchase up to 4.64.3 million shares of our common stock, based on a limit of 25% of the outstanding shares of common stock on the date of approval, at a minimum price of $1.00 per share and a maximum price of $500.00 per share, for a period of five years from the date of approval. Under the existing and prior programs, we purchased 1.1 million shares of common stock at an average price of $22.48 per share during the nine months ended September 30, 2017 and 1.3 million shares at an average price of $26.94 per share during the nine months ended September 30, 2016 (0.3 million shares at an average price of $23.48 per share for the third quarter of 2017 and 0.5 million shares at an average price of $28.68 per share for the third quarter of 2016). As of September
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

June 30, 2017,2018, approximately 3.94.2 million shares of common stock remain available for repurchase under the program. Our senior secured term loanWe purchased 0.8 million shares of common stock at an average price of $27.39 per share during the six months ended June 30, 2018 and 0.8 million shares at an average price of $22.15 per share during the six months ended June 30, 2017 (0.4 million shares at an average price of $27.14 per share for the second quarter of 2018 and 0.4 million shares at an average price of $19.17 per share for the second quarter of 2017). Luxembourg law limits share repurchases to the balance of Altisource Portfolio Solutions S.A. (unconsolidated parent company) retained earnings, less the value of shares repurchased. As of June 30, 2018, we can repurchase up to approximately $142 million of our common stock under Luxembourg law. The Credit Agreement also limits the amount we can spend on share repurchases, which was approximately $403$456 million as of SeptemberJune 30, 2017,2018, and may prevent repurchases in certain circumstances.
Share-Based Compensation
We issue share-based awards in the form of stock options, restricted shares and restricted sharesshare units for certain employees, officers and directors. We recordedrecognized share-based compensation expense of $3.2$4.1 million and $4.7$1.9 million for the ninesix months ended SeptemberJune 30, 20172018 and 2016,2017, respectively ($1.41.9 million and $1.1$1.2 million for the thirdsecond quarter of 20172018 and 2016,2017, respectively). As of SeptemberJune 30, 2017,2018, estimated unrecognized compensation costs related to share-based awards amounted to $9.4$14.5 million, which we expect to recognize over a weighted average remaining requisite service period of approximately 2.152.12 years.
In connection with the January 1, 2017 adoption of FASB ASU No. 2016-09, Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting (see Note 1), the Company made an accounting policy election to account for forfeitures in compensation expense as they occur, rather than continuing to apply the Company’s previous policy of estimating forfeitures. Prior to this accounting change, share-based compensation expense for stock options and restricted shares was recordedrecognized net of estimated forfeiture rates ranging from 0% to 40%. This policy election resulted in a cumulative effect adjustment of $0.9 million to retained earnings and additional paid-in capital as of January 1, 2017 using the modified retrospective transition method.
Stock Options
Stock option grants are composed of a combination of service-based, market-based and performance-based options.
Service-Based Options. These options generally vest over three or four years with equal annual vesting and expire on the earlier of ten years after the date of grant or following termination of service. A total of 736575 thousand service-based awards were outstanding as of SeptemberJune 30, 2017.2018.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Market-Based Options. These option grants generally have two components, each of which vests only upon the achievement of certain criteria. The first component, which we refer to as “ordinary performance” grants, generally consists of two-thirds of the market-based grant and begins to vest if the stock price is at least double the exercise price, as long as the stock price realizes a compounded annual gain of at least 20% over the exercise price. The remaining third of the market-based options, which we refer to as “extraordinary performance” grants, generally begins to vest if the stock price is at least triple the exercise price, as long as the stock price realizes a compounded annual gain of at least 25% over the exercise price. Market-based awards vest in three or four year installments with the first installment vesting upon the achievement of the criteria and the remaining installments vesting thereafter in equal annual installments. Market-based options generally expire on the earlier of ten years after the date of grant or following termination of service, unless the performance criteria is met prior to termination of service or in the final three years of the option term, in which case vesting will generally continue in accordance with the provisions of the award agreement. A total of 935684 thousand market-based awards were outstanding as of SeptemberJune 30, 2017.2018.
Performance-Based Options. These option grants generally begin to vest upon the achievement of certain specific financial measures. Generally, the awards begin vesting if the performance criteria are achieved; one-thirdone-fourth vest on each anniversary of the grant date. For certain other financial measures, awards cliff-vest upon the achievement of the specific performance during the period from 20172018 through 2021. The award of performance-based options is adjusted based on the level of achievement specified in the award agreements. If the performance criteria achieved is above threshold performance levels, participants have the opportunity to vest in 70%50% to 150%200% of the option grants, depending upon performance achieved. If the performance criteria achieved is below a certain threshold, the award is canceled. The options expire on the earlier of ten years after the date of grant or following termination of service. There were 126282 thousand performance-based awards outstanding as of SeptemberJune 30, 2017.2018.
The Company granted 216272 thousand stock options (at a weighted average exercise price of $34.07$25.06 per share) and 143129 thousand stock options (at a weighted average exercise price of $29.22$39.13 per share) during the ninesix months ended SeptemberJune 30, 2018 and 2017, and 2016, respectively.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

The fair values of the service-based options and performance-based options were determined using the Black-Scholes option pricing model and the fair values of the market-based options were determined using a lattice (binomial) model. The following assumptions were used to determine the fair values as of the grant date:
  NineSix months ended
 SeptemberJune 30, 20172018
 NineSix months ended
 SeptemberJune 30, 20162017
  Black-Scholes Binomial Black-Scholes Binomial
         
Risk-free interest rate (%) 1.89 -2.66 – 2.98
1.64 – 2.83
2.06 – 2.29
 0.77 - 2.38
1.25 - 1.89
0.23 - 1.97
Expected stock price volatility (%) 70.31 – 71.86
71.81 – 71.86
61.49 - 71.31– 66.68
 66.68 - 71.31
59.75 - 62.14
59.76 - 62.14
Expected dividend yield 
 
 
 
Expected option life (in years) 6.00 - 7.50– 6.25
 2.55 -2.56 – 4.32
 6.00 - 6.25– 7.50
 4.54 - 4.883.53 – 3.85
Fair value $13.57 -16.17 – $19.06
$14.67 – $18.28
$23.91 – $24.80
 $11.94 -23.54 – $24.30
$11.15 - $18.60
$11.06 - $19.27
We determined the expected option life of all service-based stock option grants using the simplified method. We use the simplified method because we believe that our historical data does not provide a reasonable basis upon which to estimate expected option life.
The following table summarizes the weighted average grant date fair value of stock options granted per share, the total intrinsic value of stock options exercised and the grant date fair value of stock options that vested during the periodperiods presented:
  Nine months ended September 30,
(in thousands, except per share amounts) 2017 2016
     
Weighted average grant date fair value of stock options granted per share $20.95
 $16.85
Intrinsic value of options exercised 2,524
 17,280
Grant date fair value of stock options that vested 2,063
 2,372
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

  Six months ended June 30,
(in thousands, except per share amounts) 2018 2017
     
Weighted average grant date fair value of stock options granted per share $16.27
 $24.23
Intrinsic value of options exercised 4,393
 875
Grant date fair value of stock options that vested 1,334
 1,693
The following table summarizes the activity related to our stock options:
Number of options Weighted average exercise price 
Weighted average contractual term
(in years)
 
Aggregate intrinsic value
(in thousands)
Number of options Weighted average exercise price 
Weighted average contractual term
(in years)
 
Aggregate intrinsic value
(in thousands)
          
Outstanding at December 31, 20161,996,509
 $25.98
 5.32 $15,942
Outstanding at December 31, 20171,745,906
 $28.20
 4.96 $10,202
Granted216,430
 34.07
  271,876
 25.06
  
Exercised(192,378) 10.83
    
(295,752) 9.48
    
Forfeited(222,920) 31.21
    
(180,578) 33.91
    
          
Outstanding at September 30, 20171,797,641
 27.93
 5.14 8,413
Outstanding at June 30, 20181,541,452
 30.56
 5.76 5,235
          
Exercisable at September 30, 20171,170,148
 22.56
 3.48 7,723
Exercisable at June 30, 2018921,627
 27.03
 3.96 5,132
During the second quarter of 2018, the Company modified the performance thresholds that are required to be met in order for vesting to occur for 263 thousand stock options granted to 16 employees in the first quarter of 2018. The award modification did not change the inputs into the valuation model or the Company’s assessment of the probability of vesting as of the effective date of the modifications. Consequently, no incremental compensation expense was required as a result of this modification.
Other Share-Based Awards
The Company’s other share-based and similar types of awards are composed of restricted shares and, through August 29, 2016, Equity Appreciation Rights (“EAR”).beginning in 2018, restricted share units. The restricted shares and restricted share units are composed of a combination of service-based awards and performance-based awards.
Service-Based Awards. These awards generally vest over one to four years with eithervesting in equal annual cliff-vesting,installments, vesting of all of the restricted shares at the end of the vesting period or vesting beginning after two years of service. A total of 272475 thousand service-based awards were outstanding as of SeptemberJune 30, 2017.2018.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Performance-Based Awards. These awards generally begin to vest upon the achievement of certain specific financial measures. Generally, the awards begin vesting if the performance criteria are achieved; one-third vest on each anniversary of the grant date. The awardnumber of performance-based restricted shares is adjustedthat may vest will be based on the level of achievement, as specified in the award agreements. If the performance criteria achieved is above threshold performance levels, participants have the opportunity to vest in 80% to 150% of the restricted share award, depending on performance level achieved. If the performance criteria achieved is below a certain threshold, the award is canceled. A total of 42two thousand performance-based awards were outstanding as of SeptemberJune 30, 2017.2018.
The Company granted 189305 thousand restricted shares and restricted share units (at a weighted average grant date fair value of $30.94$25.23 per share) during the ninesix months ended SeptemberJune 30, 2017.2018.
The following table summarizes the activity related to our restricted shares:shares and restricted share units:

Number of restricted shares
  
Outstanding at December 31, 20162017231,730356,509
Granted188,622305,282
Issued(49,53888,043)
Forfeited/canceled(56,57596,853)
  
Outstanding at SeptemberJune 30, 20172018314,239476,895
Effective August 29, 2016, the EAR plans were terminated.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 1514 — REVENUE
Revenue includes service revenue, reimbursable expenses and non-controlling interests. Service revenue consists of amounts attributable to our fee-based services and sales of short-term investments in real estate. Reimbursable expenses and non-controlling interests are pass-through items for which we earn no margin. Reimbursable expenses consist of amounts we incur on behalf of our customers in performing our fee-based services that we pass directly on to our customers without a markup. Non-controlling interests represent the earnings of Lenders One, a consolidated entity that is a mortgage cooperative managed, but not owned, by Altisource, andAltisource. Lenders One is included in revenue and reduced from net income to arrive at net income attributable to Altisource (see Note 1).
The components of revenue were as follows:
 Three months ended
 September 30,
 Nine months ended
 September 30,
 Three months ended
 June 30,
 Six months ended
 June 30,
(in thousands) 2017 2016 2017 2016 2018 2017 2018 2017
                
Service revenue $224,308
 $239,782
 $692,254
 $715,386
 $208,861
 $238,107
 $397,627
 $467,946
Reimbursable expenses 9,866
 12,080
 31,786
 41,317
 9,008
 11,891
 17,155
 21,920
Non-controlling interests 805
 883
 2,107
 1,973
 687
 687
 1,212
 1,302
                
Total $234,979
 $252,745
 $726,147
 $758,676
 $218,556
 $250,685
 $415,994
 $491,168
As discussed in Note 1, the Company adopted Topic 606 effective January 1, 2018 using the cumulative effect method.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

Disaggregation of Revenue
Disaggregation of total revenues by segment and major source is as follows:
  Three months ended June 30, 2018
(in thousands) Revenue recognized when services are performed or assets are sold Revenue related to technology platforms and professional services Reimbursable expenses revenue Total revenue
         
Mortgage Market:        
Servicer Solutions $139,084
 $18,525
 $8,460
 $166,069
Origination Solutions 10,243
 2,292
 58
 12,593
Total Mortgage Market 149,327
 20,817
 8,518
 178,662
         
Real Estate Market:        
Consumer Real Estate Solutions 2,312
 
 
 2,312
Real Estate Investor Solutions 21,352
 
 481
 21,833
Total Real Estate Market 23,664
 
 481
 24,145
         
Other Businesses, Corporate and Eliminations 14,215
 1,525
 9
 15,749
Total revenue $187,206
 $22,342
 $9,008
 $218,556
  Six months ended June 30, 2018
(in thousands) Revenue recognized when services are performed or assets are sold Revenue related to technology platforms and professional services Reimbursable expenses revenue Total revenue
         
Mortgage Market:        
Servicer Solutions $268,620
 $36,798
 $16,062
 $321,480
Origination Solutions 19,428
 4,978
 114
 24,520
Total Mortgage Market 288,048
 41,776
 16,176
 346,000
         
Real Estate Market:        
Consumer Real Estate Solutions 3,717
 
 2
 3,719
Real Estate Investor Solutions 34,750
 
 956
 35,706
Total Real Estate Market 38,467
 
 958
 39,425
         
Other Businesses, Corporate and Eliminations 27,647
 2,901
 21
 30,569
Total revenue $354,162
 $44,677
 $17,155
 $415,994
Contract Balances
Our contract assets consist of unbilled accounts receivable (see Note 4). Our contract liabilities consist of current deferred revenue as reported on the condensed consolidated balance sheets and non-current deferred revenue (see Note 11). Revenue recognized that was included in the contract liability at the beginning of the period, including amounts added to the contract liability as part of the cumulative effect of the adopting Topic 606, was $5.4 million and $11.3 million for the three and six months ended June 30, 2018, respectively.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 1615 — COST OF REVENUE
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services, cost of real estate sold, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows:
 Three months ended
 September 30,
 Nine months ended
 September 30,
 Three months ended
 June 30,
 Six months ended
 June 30,
(in thousands) 2017 2016 2017 2016 2018 2017 2018 2017
                
Compensation and benefits $60,332
 $66,357
 $186,090
 $201,193
 $54,769
 $62,666
 $109,635
 $125,758
Outside fees and services 83,670
 77,445
 250,883
 222,574
 68,879
 86,255
 133,977
 167,214
Cost of real estate sold 4,411
 
 16,461
 
 13,320
 7,114
 16,499
 12,049
Technology and telecommunications 10,852
 10,941
 20,303
 22,292
Reimbursable expenses 9,866
 12,080
 31,786
 41,317
 9,008
 11,891
 17,155
 21,920
Technology and telecommunications 10,389
 11,502
 32,681
 32,145
Depreciation and amortization 6,230
 6,618
 20,343
 20,007
 6,378
 6,526
 12,831
 14,113
                
Total $174,898
 $174,002
 $538,244
 $517,236
 $163,206
 $185,393
 $310,400
 $363,346
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 1716 — SELLING, GENERAL AND ADMINISTRATIVE EXPENSES
Selling, general and administrative expenses include payroll and employee benefits associated with personnel employed in executive, finance, law, compliance, human resources, vendor management, facilities, risk management, sales and marketing roles. This category also includes professional fees, occupancy costs, professional fees, marketing costs, depreciation and amortization of non-operating assets and other expenses. The components of selling, general and administrative expenses were as follows:
 Three months ended
 September 30,
 Nine months ended
 September 30,
 Three months ended
 June 30,
 Six months ended
 June 30,
(in thousands) 2017 2016 2017 2016 2018 2017 2018 2017
                
Compensation and benefits $15,068
 $14,145
 $43,115
 $42,460
 $12,197
 $15,541
 $25,766
 $28,047
Occupancy related costs 8,536
 8,903
 28,347
 26,785
 7,189
 9,538
 15,623
 19,811
Amortization of intangible assets 8,604
 11,465
 27,143
 36,432
 7,544
 9,393
 14,691
 18,539
Marketing costs 3,978
 3,697
 7,585
 7,966
Professional services 3,886
 4,097
 11,983
 17,533
 4,328
 4,367
 7,554
 8,097
Marketing costs 3,992
 9,275
 11,958
 21,438
Depreciation and amortization 2,286
 2,557
 7,068
 7,514
 1,950
 2,361
 4,218
 4,782
Other 4,250
 3,444
 17,179
 9,547
 5,738
 7,573
 10,611
 12,929
                
Total $46,622
 $53,886
 $146,793
 $161,709
 $42,924
 $52,470
 $86,048
 $100,171
NOTE 1817 — OTHER INCOME (EXPENSE), NET
Other income (expense), net consists of the following:
 Three months ended
 September 30,
 Nine months ended
 September 30,
 Three months ended
 June 30,
 Six months ended
 June 30,
(in thousands) 2017 2016 2017 2016 2018 2017 2018 2017
                
Loss on debt refinancing $(4,434) $
 $(4,434) $
Gain on early extinguishment of debt $1,482
 $
 $5,419
 $5,464
 
 3,937
 
 3,937
Expenses related to the purchase of available for sale securities 
 
 
 (3,356)
Interest income 27
 11
 169
 28
 100
 44
 231
 142
Other, net 988
 (120) 2,427
 472
 473
 822
 1,614
 1,439
                
Total $2,497
 $(109) $8,015
 $2,608
 $(3,861) $4,803
 $(2,589) $5,518
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

NOTE 1918 — EARNINGS PER SHARE
Basic earnings per share (“EPS”) is computed by dividing income available to common shareholders by the weighted average number of common shares outstanding for the period. Diluted EPS reflects the assumed conversion of all dilutive securities using the treasury stock method.
Basic and diluted EPS are calculated as follows:
  Three months ended
 September 30,
 Nine months ended
 September 30,
(in thousands, except per share data) 2017 2016 2017 2016
         
Net income attributable to Altisource $6,961
 $10,589
 $22,541
 $49,077
         
Weighted average common shares outstanding, basic 18,023
 18,715
 18,337
 18,669
Dilutive effect of stock options and restricted shares 406
 853
 517
 1,069
         
Weighted average common shares outstanding, diluted 18,429
 19,568
 18,854
 19,738
         
Earnings per share:        
Basic $0.39
 $0.57
 $1.23
 $2.63
         
Diluted $0.38
 $0.54
 $1.20
 $2.49
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

  Three months ended
 June 30,
 Six months ended
 June 30,
(in thousands, except per share data) 2018 2017 2018 2017
         
Net income (loss) attributable to Altisource $1,568
 $9,035
 $(2,564) $15,580
         
Weighted average common shares outstanding, basic 17,142
 18,335
 17,260
 18,497
Dilutive effect of stock options, restricted shares and
restricted share units
 411
 501
 
 572
         
Weighted average common shares outstanding, diluted 17,553
 18,836
 17,260
 19,069
         
Earnings (loss) per share:        
Basic $0.09
 $0.49
 $(0.15) $0.84
Diluted $0.09
 $0.48
 $(0.15) $0.82
For the ninesix months ended SeptemberJune 30, 2018 and 2017, and 2016, 0.50.3 million options and 0.4 million options, respectively that were anti-dilutive have been excluded from the computation of diluted EPS (0.9(0.3 million options and 0.4 million options for the thirdsecond quarter of 2018 and 2017, and 2016, respectively). These options, were anti-dilutive and excluded from the computation of diluted EPS because they were anti-dilutive since their exercise price was greater than the average market price of our common stock. Also excluded from the computation of diluted EPS arefor the six months ended June 30, 2018 and 2017 were 0.5 million options, restricted shares and restricted share units and 0.3 million options and restricted shares, and 0.4respectively (0.5 million options, for the nine months ended September 30, 2017restricted shares and 2016, respectively (0.4restricted share units and 0.3 million options and restricted shares and 0.4 million options for the thirdsecond quarter of 20172018 and 2016,2017, respectively), which begin to vest upon the achievement of certain market criteria related to our common stock price, performance criteria and an annualized rate of return to shareholders that have not yet been met. Furthermore, as a result of the net loss attributable to Altisource for the six months ended June 30, 2018, 0.5 million options, restricted shares and restricted share units were excluded from the computation of diluted EPS for the six months ended June 30, 2018, as their impact was anti-dilutive.
NOTE 2019 — COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS
We record a liability for contingencies if an unfavorable outcome is probable and the amount of loss can be reasonably estimated, including expected insurance coverage. For proceedings where the reasonable estimate of loss is a range, we record a best estimate of loss within the range.
Litigation
We are currently involved in legal actions in the course of our business, some of which seek monetary damages. We do not believe that the outcome of these proceedings, both individually and in the aggregate, will have a material impact on our financial condition, results of operations or cash flows.
Regulatory Matters
Periodically, we are subject to audits, examinations and investigations by federal, state and local governmental authorities and receive subpoenas, civil investigative demands or other requests for information from such governmental authorities in connection with their regulatory or investigative authority. We are currently responding to such inquiries from governmental authorities relating to certain aspects of our business. We believe it is premature to predict the potential outcome or to estimate any potential financial impact in connection with these inquiries.
As previously disclosed, Altisourcethe Company received a Notice and Opportunity to Respond and Advise (“NORA”) letter on November 10, 2016 from the Consumer Financial Protection Bureau (“CFPB”) indicating that the CFPB iswas considering a potential enforcement action against Altisource relating to an alleged violation of federal law that primarily concernsfocused on the REALServicing® platform and certain other technology services provided to Ocwen.Ocwen, including claims related to the features, functioning and support of such technology. The NORA letterprocess provides the recipient an opportunity to present its positions to the CFPB before an enforcement action is
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)

recommended or commenced. On December 5, 2016, we provided a written response to the NORA letter setting forth the legal, policy and factual reasons why we believe an enforcement action is not warranted. We are committed to resolving any potential concernsBy letter dated April 3, 2018, the CFPB informed the Company that the investigation of the CFPB. IfCompany has been completed and the staff of the CFPB’s Office of Enforcement currently does not intend to recommend that the CFPB were to bring antake enforcement action, against us,and further that the resolutionCompany is relieved of such action could have a material adverse impact on our business, reputation, financial condition and results of operations. However, we believe it is prematurethe document-retention obligations pursuant to predict the potential outcome or to estimate any potential financial impact in connection with any potential CFPB enforcement action.civil investigative process.
Ocwen Related Matters
As discussed in Note 2, during the three and six months ended June 30, 2018, Ocwen iswas our largest customer. Ocwen disclosed that, on July 23, 2017, it entered into a master agreement and a transfer agreement with NRZ to undertake certain actions to facilitatecustomer, accounting for 51% of our total revenue for the transfer of Ocwen’s remaining interests in approximately $110 billion in unpaid principal balance (as ofsix months ended June 30, 2017) of its non-government-sponsored enterprise (“non-GSE”) mortgage servicing rights (the “Subject MSRs”) to NRZ. As of June 30, 2017, the Subject MSRs represented approximately 78% of Ocwen’s non-GSE MSRs. In the event the required third party consents are not obtained by July 23, 2018 or an earlier date agreed to by Ocwen and NRZ, the applicable Subject MSRs may (i) become subject to a new agreement to be negotiated between Ocwen and NRZ, (ii) be acquired by Ocwen, or, if Ocwen does not desire or is otherwise unable to purchase, sold to one or more third parties, or (iii) remain subject to their existing agreements. Ocwen also disclosed that it entered into a five year subservicing agreement with NRZ pursuant to which Ocwen will subservice the mortgage loans related to the Subject MSRs that are transferred to NRZ. In addition, Ocwen disclosed that during the five year subservicing agreement term, NRZ may terminate the subservicing agreement for convenience, subject to Ocwen’s right to receive a termination fee and proper notice.
As disclosed in our report on Form 8-K filed on August 28, 2017, REALHome Services and Solutions, Inc. and REALHome Services and Solutions - CT, Inc. (collectively, “RHSS”), two licensed real estate brokerage subsidiaries of the Company, entered into a Cooperative Brokerage Agreement (the “Brokerage Agreement”) with a licensed real estate brokerage subsidiary of NRZ pursuant to which RHSS will be the exclusive provider, irrespective of the subservicer, of real estate brokerage services for portfolios associated with Subject MSRs that are transferred to NRZ (the “Ocwen Transferred Portfolio”) and with respect to approximately $6 billion of non-Ocwen serviced non-GSE portfolios. NRZ’s brokerage subsidiary will receive a cooperative brokerage
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commission on the sale of certain real estate owned (“REO”) properties from these portfolios. In addition, Altisource and RHSS entered into a letter agreement with NRZ which provides for NRZ to directly appoint RHSS (or another real estate brokerage subsidiary designated by Altisource) to perform the real estate brokerage services with respect to REO properties in the Ocwen Portfolio, subject to certain specified exceptions, in the event that NRZ’s brokerage subsidiary does not refer real estate listings from the Ocwen Portfolio to RHSS. In this case, the designated Altisource brokerage subsidiary would retain the full seller’s brokerage commission. The Brokerage Agreement and the letter agreement are effective through August 31, 2025 unless earlier terminated in accordance with their respective terms. Contemporaneously with the execution of the Brokerage Agreement, Altisource Solutions S.à r.l. executed a non-binding letter of intent (“LOI”) with NRZ to enter into a Services Agreement, setting forth the terms pursuant to which Altisource Solutions S.à r.l. would remain the exclusive service provider of fee-based services on the Ocwen Transferred Portfolio through August 2025, irrespective of the subservicer. The LOI provides for the parties to negotiate in good faith toward the execution of a Services Agreement within 30 days from the date of the LOI. This term was automatically extended by a further 30 days by the parties, pursuant to the terms of the LOI, as the parties continued to negotiate in good faith toward the completion and execution of a Services Agreement (such period, including as extended, the “Standstill Period”). Furthermore, as a result of continuing good faith negotiations on a Services Agreement, effective as of October 23, 2017, the parties amended the LOI to extend the term of the LOI and Standstill Period to November 30, 2017. This term will be automatically extended until January 12, 2018 if the parties are still negotiating the terms of the Services Agreement in good faith as of November 30, 2017. Pursuant to the LOI, the parties intend to negotiate all of the definitive and binding terms of the Services Agreement. RHSS has the right to terminate the Brokerage Agreement upon 90 days’ notice (which period may be shortened by NRZ) if a services agreement is not signed between Altisource and NRZ during the Standstill Period. The Brokerage Agreement may otherwise only be terminated upon the occurrence of certain specified events. NRZ has agreed that, during such notice period and/or the Standstill Period, it will not replace or reduce the role of Altisource as a service provider with respect to the Ocwen Transferred Portfolio.
Following the execution of the Services Agreement and the transfer of the Subject MSRs from Ocwen to NRZ, we anticipate that revenue from NRZ would increase and revenue from Ocwen would decrease. As MSRs continue to transfer from Ocwen to NRZ, we anticipate that NRZ will become our largest customer. Had NRZ acquired all of the Subject MSRs and our agreements with NRZ were in place as of the beginning of the year, we estimate that approximately 50%(50% of our revenue would have been related to NRZ. There can be no assurance thatfor the parties will reach an agreement with respect tosecond quarter of 2018). Additionally, 6% of our revenue for the termssix months ended June 30, 2018 (5% of our revenue for the Services Agreementsecond quarter of 2018) was earned on the loan portfolios serviced by Ocwen, when a party other than Ocwen or that a Services Agreement will be entered into on a timely basis or at all.the MSR owner selected Altisource as the service provider.
Ocwen has disclosed that it is subject to a number of ongoing federal and state regulatory examinations, cease and desist orders, consent orders, inquiries, subpoenas, civil investigative demand, requests for information and other actions and is subject to pending legal proceedings, that have or could result in adverse regulatory or other actionssome of which include claims against Ocwen.Ocwen for substantial monetary damages. For example, on May 15, 2017, Ocwen disclosed that on April 20, 2017, the CFPB and the State of Florida filed separate complaints in the United States District Court for the Southern District of Florida against Ocwen alleging violations of Federal consumer financial law and, in the case of Florida, Florida statutes. As another example, on May 15, 2017, Ocwen also disclosed that on April 28, 2017, the Commonwealth of Massachusetts filed a lawsuit against Ocwen in the Superior Court for the Commonwealth of Massachusetts alleging violations of state consumer financial laws relating to Ocwen’s servicing business, including lender-placed insurance and property preservation fees. Ocwen disclosed that the complaints seek to obtain permanent injunctive relief, consumer redress, refunds, restitution, disgorgement, damages, civil penalties, costs and fees and other relief. In addition, Ocwen disclosed that a number of states publicly announced or otherwise undertook various administrative actions against Ocwen related to alleged violations of applicable laws and regulations related to servicing residential mortgages. Certain of the allegations in the complaints and certain of the state administrative actions assert that Ocwen’s use of certain Altisource services was a contributing factor to Ocwen’s purported violations. Ocwen disclosed that the state administrative actions announced or undertaken purportedly seek sanctions and various injunctive reliefs which may include restrictions on Ocwen obtaining additional mortgage servicing rights, continuing mortgage servicing or debt collection activities, originating or funding loans, initiating foreclosuresThe forgoing or other limitations or restrictions on Ocwen’s business operations or licenses in certain of these states. Ocwen announced in several Form 8-K filings that it reached settlements with mortgage and banking regulatory agencies from certain of the states, the District of Columbia and state attorneys general that took regulatory actions against it on April 20, 2017 or shortly thereafter. Ocwen disclosed that, as part of these settlements, Ocwen will not acquire any new residential mortgage servicing rights until April 30, 2018 and will develop a plan of action and milestones regarding its transition from the servicing system it currently uses, REALServicing®, to an alternative servicing system and will not board any new loans onto the REALServicing system, as well as other key provisions. All of the forgoing matters could result in, and in some cases, have resulted in, adverse regulatory or other actions against Ocwen. While not all inclusive, otherPrevious regulatory actions to date have includedagainst Ocwen resulted in subjecting Ocwen to independent oversight of its operations and placing certain restrictions on its ability to acquire servicing rights.
In addition in August 2017, Ocwen disclosed in its second quarter 2017 SEC Form 10-Q that it received a letter from Ginnie Mae thatto the state regulators’ cease and desist orders discussed above, create a material change in Ocwen’s business status under Ginnie Mae’s MBS Guide and that Ginnie Mae has accordingly declared an event of default under guaranty agreements between Ginnie Mae and Ocwen. Ocwen further disclosed that in the letter it received, Ginnie Mae notified Ocwen that it will refrain from immediately exercising any
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Notes to Condensed Consolidated Financial Statements (Continued)

rights relating to this matter for a period of 90 days from the date of the letter. In addition, Ocwen has disclosed that during this period, Ginnie Mae has asked Ocwen to provide certain information regarding the cease and desist orders and certain information regarding Ocwen’s business plan, financials results and operations and Ocwen also stated that it continues to operate as a Ginnie Mae issuer in all respects and continues to participate in Ginnie Mae issuing of mortgaged-backed securities and home equity conversion loan pools in the ordinary course. Ocwen also disclosed that adverse actions by Ginnie Mae could materially and adversely impact Ocwen’s business, including if Ginnie Mae were to terminate Ocwen as an issuer or servicer of Ginnie Mae securities.
Ocwen may become subject to future federal and state regulatory investigations, cease and desist orders, consent orders, inquiries, subpoenas, civil investigative demands, requests for information, andother matters or legal proceedings, any of which could also result in adverse regulatory or other actions against Ocwen.
The foregoing may have significant adverse effects on Ocwen’s business and/or our continuing relationship with Ocwen. For example, Ocwen may be required to alter the way it conducts business, including the parties it contracts with for services (including information technologyIT and software services), it may be required to seek changes to its existing pricing structure with us, it may lose its non-GSE servicing rights or subservicing arrangements or may lose one or more of its state servicing or origination licenses. Additional regulatory actions or adverse financial developments may impose additional restrictions on or require changes in Ocwen’s business that could require it to sell assets or change its business operations. Any or all of these effects could result in our eventual loss of Ocwen as a customer or a reduction in the number and/or volume of services they purchase from us or the loss of other customers.
If any of the following events occurred, Altisource’s revenue wouldcould be significantly lower and our results of operations could be materially adversely affected, including from the possible impairment or write-off of goodwill, intangible assets, property and equipment, other assets and accounts receivable:
Altisource loses Ocwen as a customer or there is a significant reduction in the volume of services they purchase from us
Ocwen loses, sells or transfers a significant portion or all of its remaining non-GSE servicing rights or subservicing arrangements and Altisource fails to be retained as a service provider
Ocwen loses state servicing licenses in states with a significant number of loans in Ocwen’s servicing portfolio
Altisource fails to be retained as a service provider
The contractual relationship between Ocwen and Altisource changes significantly or there are significant changes to our pricing to Ocwen for services from which we generate material revenue
Additionally, Ocwen has stated, including in connection with resolving several state administrative actions discussed above, that it plansAltisource otherwise fails to transition from REALServicing to another mortgage servicing software platform. We anticipate that suchbe retained as a transition could be a multi-year project and Altisource would support Ocwen through such a transition. We do not anticipate that a servicing technology transition would impact the other services we provide to Ocwen. For the nine months ended September 30, 2017 and 2016, service revenue from REALServicing was $20.1 million and $25.7 million, respectively ($6.7 million and $8.2 million for the third quarter of 2017 and 2016, respectively). We estimate, with respect to income before income tax, that the REALServicing business currently operates at break-even.provider
Management cannot predict the outcome of these matters or the amount of any impact they may have on Altisource. However, in the event these matters materially negatively impact Altisource, we believe the variable nature of our cost structure would allow us to realign our cost structure in line with remaining revenue. Furthermore, in the event of a significant reduction in the volume of services purchased or loansloan portfolios serviced by Ocwen (such as a transfer of Ocwen’s remaining servicing rights to a successor servicer), we believe the impact to Altisource could occur over an extended period of time. During this period, we believe that we will continue to generate revenue from all or a portion of Ocwen’s portfolio.loan portfolios.
Additionally, our
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Notes to Condensed Consolidated Financial Statements (Continued)

Our Servicer Solutions, Origination Solutions, Consumer Real Estate Solutions and Real Estate Investor Solutions businesses are focused on diversifying and growing our revenue and customer base and we have a sales and marketing strategy to support these businesses.
Management believes our plans, together with current liquidity and cash flows from operations, would be sufficient to meet our working capital, capital expenditures, debt service and other cash needs. However, there can be no assurance that our plans will be successful or our operations will be profitable.
Additionally, Ocwen has notified us, disclosed in its filings and stated in connection with resolving several state administrative actions discussed above, that it plans to transition from REALServicing to another mortgage servicing software platform. Furthermore, Ocwen disclosed in its filings that its pending acquisition of PHH Corporation is expected to accelerate its transition to a new servicing platform. Altisource is supporting Ocwen through this transition. We do not anticipate that a servicing technology transition would materially impact the other services we provide to Ocwen. For the six months ended June 30, 2018 and 2017, service revenue from REALServicing was $11.9 million and $13.4 million, respectively ($5.4 million and $6.3 million for the second quarter of 2018 and 2017, respectively).
In addition to the above, as of March 31, 2018, NRZ owned the Subject MSRs with underlying UPB of $98.3 billion. As of March 31, 2018, Ocwen serviced and subserviced MSRs with underlying UPB of $173.4 billion. As previously disclosed, in July 2017, Ocwen and NRZ entered into agreements to convert NRZ’s economic rights to the Subject MSRs into fully-owned MSRs in exchange for payments from NRZ to Ocwen when such Subject MSRs were transferred. The transfers are subject to certain third party consents. Ocwen disclosed that under these agreements, Ocwen would subservice the transferred Subject MSRs for an initial term of five years, and the agreements provided for the conversion of the existing arrangements into a more traditional subservicing arrangement.
In January 2018, Ocwen disclosed that it and NRZ entered into new agreements to accelerate the implementation of certain parts of their July 2017 arrangement in order to achieve the intent of the July 2017 agreements sooner while Ocwen continues the process of obtaining the third party consents necessary to transfer the Subject MSRs to NRZ.
On August 28, 2017, Altisource, through its licensed subsidiaries, entered into the Brokerage Agreement with NRZ which extends through August 2025. Under this agreement and related amendments, Altisource remains the exclusive provider of brokerage services for REO associated with the Subject MSRs when Ocwen transfers such MSRs to NRZ or when NRZ acquires both an additional economic interest in such Subject MSRs and the right to designate the broker for REO properties in such portfolios. The Brokerage Agreement provides that Altisource is the exclusive provider of brokerage services for REO associated with the Subject MSRs, irrespective of the sub-servicer. NRZ’s brokerage subsidiary receives a cooperative brokerage commission on the sale of certain REO properties from these portfolios subject to certain exceptions.
On August 28, 2017, Altisource and NRZ also entered into the Services LOI, setting forth the terms pursuant to which Altisource would remain the exclusive service provider of fee-based services for the Subject MSRs through August 2025. The Services LOI was amended to continue through August 31, 2018.
The Brokerage Agreement can be terminated by Altisource if the Services Agreement is not signed by Altisource and NRZ during the term of the Services LOI, as extended. The Brokerage Agreement may otherwise only be terminated upon the occurrence of certain specified events. Termination events include, but are not limited to, a breach of the terms of the Brokerage Agreement (including, without limitation, the failure to meet performance standards and non-compliance with law in a material respect), the failure to maintain licenses which failure materially prevents performance of the contract, regulatory allegations of non-compliance resulting in an adversarial proceeding against NRZ, voluntary or involuntary bankruptcy, appointment of a receiver, disclosure in a Form 10-K or Form 10-Q that there is significant uncertainty about Altisource’s ability to continue as a going concern, failure to maintain a specified level of cash and an unapproved change of control.
We anticipate that revenue from NRZ will increase over time and revenue from Ocwen will decrease. As Subject MSRs continue to transfer from Ocwen to NRZ and following the anticipated execution of the Services Agreement, we expect that NRZ will become our largest customer. Had all of the Subject MSRs been transferred to NRZ and the Brokerage Agreement and the Services Agreement with NRZ been in place as of January 1, 2018, we estimate that approximately 48% of our revenue for the six months ended June 30, 2018 would have been related to NRZ. There can be no assurance that the parties will reach an agreement with respect to the terms of the Services Agreement or that a Services Agreement will be entered into on a timely basis or at all.
Escrow and Trust Balances
We hold customers’ assets in escrow and trust accounts at various financial institutions pending completion of certain real estate activities. We also hold cash in trust accounts at various financial institutions where contractual obligations mandate maintaining dedicated bank accounts for our collections business.asset recovery management business’s collections. These amounts are held in escrow and trust accounts for limited periods of
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Notes to Condensed Consolidated Financial Statements (Continued)

accounts for limited periods of time and are not included in the condensed consolidated balance sheets. Amounts held in escrow and trust accounts were $39.2$20.8 million and $64.1$35.1 million at SeptemberJune 30, 20172018 and December 31, 2016,2017, respectively.
NOTE 2120 — SEGMENT REPORTING
Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our chief operating decision maker) to evaluate operating performance and to assess the allocation of our resources.
Effective January 1, 2017, our reportable segments changed as a result of changes in our internal organization, which changed the way our chief operating decision maker manages our businesses, allocates resources and evaluates performance. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. The former Mortgage Services segment was separated into the Mortgage Market and Real Estate Market segments (as described below). Furthermore, certain of the software services business units that were formerly in the Technology Services segment and the mortgage charge-off collections business that was formerly in the Financial Services segment are now included in the Mortgage Market. Other Businesses, Corporate and Eliminations includes the other business that were formerly in the Financial Services segment as well as IT infrastructure management services formerly in the Technology Services segment. Prior year comparable period segment disclosures have been restated to conform to the current year presentation.
The Mortgage Market segment provides loan servicers and originators with marketplaces, and services and a portfolio of software, data analytics and information technologies that span the mortgage lifecycle. The Real Estate Market segment provides real estate consumers and rental property investors and real estate consumers with marketplaces products and services that span the real estate lifecycle. In addition, the Other Businesses, Corporate and Eliminations segment includes businesses that provide asset recovery managementpost-charge-off consumer debt collection services primarily to debt originators (e.g., credit card, auto lending and retail credit), customer relationship management services primarily to the utility, insurance and hotel industries and IT infrastructure management services. Other Businesses, Corporate and Eliminations also includes interest expense and costs related to corporate support functions including executive, finance, law, compliance, human resources, vendor management, facilities, risk management, and sales and marketing costs not allocated to the business units as well as eliminations between the reportable segments.
Financial information for our segments is as follows:
 Three months ended September 30, 2017 Three months ended June 30, 2018
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue $199,262
 $22,121
 $13,596
 $234,979
 $178,662
 $24,145
 $15,749
 $218,556
Cost of revenue 137,466
 23,497
 13,935
 174,898
 115,329
 28,191
 19,686
 163,206
Gross profit (loss) 61,796
 (1,376) (339) 60,081
 63,333
 (4,046) (3,937) 55,350
Selling, general and administrative expenses 28,006
 4,208
 14,408
 46,622
 20,604
 5,180
 17,140
 42,924
Income (loss) from operations 33,790
 (5,584) (14,747) 13,459
 42,729
 (9,226) (21,077) 12,426
Total other income (expense), net 26
 
 (3,128) (3,102) (4) 12
 (9,363) (9,355)
                
Income (loss) before income taxes and
non-controlling interests
 $33,816
 $(5,584) $(17,875) $10,357
 $42,725
 $(9,214) $(30,440) $3,071
  Three months ended June 30, 2017
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
         
Revenue $210,195
 $25,130
 $15,360
 $250,685
Cost of revenue 144,326
 26,844
 14,223
 185,393
Gross profit (loss) 65,869
 (1,714) 1,137
 65,292
Selling, general and administrative expenses 29,805
 5,551
 17,114
 52,470
Income (loss) from operations 36,064
 (7,265) (15,977) 12,822
Total other income (expense), net 102
 
 (764) (662)
         
Income (loss) before income taxes and
non-controlling interests
 $36,166
 $(7,265) $(16,741) $12,160
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Notes to Condensed Consolidated Financial Statements (Continued)

 Three months ended September 30, 2016 Six months ended June 30, 2018
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue $211,821
 $21,516
 $19,408
 $252,745
 $346,000
 $39,425
 $30,569
 $415,994
Cost of revenue 138,646
 16,634
 18,722
 174,002
 226,402
 46,745
 37,253
 310,400
Gross profit 73,175
 4,882
 686
 78,743
Gross profit (loss) 119,598
 (7,320) (6,684) 105,594
Selling, general and administrative expenses 29,903
 6,961
 17,022
 53,886
 43,978
 9,298
 32,772
 86,048
Income (loss) from operations 43,272
 (2,079) (16,336) 24,857
 75,620
 (16,618) (39,456) 19,546
Total other income (expense), net 10
 
 (6,071) (6,061) 12
 14
 (21,473) (21,447)
                
Income (loss) before income taxes and
non-controlling interests
 $43,282
 $(2,079) $(22,407) $18,796
 $75,632
 $(16,604) $(60,929) $(1,901)
 Nine months ended September 30, 2017 Six months ended June 30, 2017
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue $614,180
 $67,314
 $44,653
 $726,147
 $414,918
 $45,193
 $31,057
 $491,168
Cost of revenue 421,942
 72,484
 43,818
 538,244
 284,476
 48,987
 29,883
 363,346
Gross profit (loss) 192,238
 (5,170) 835
 187,903
 130,442
 (3,794) 1,174
 127,822
Selling, general and administrative expenses 86,493
 14,084
 46,216
 146,793
 58,487
 9,876
 31,808
 100,171
Income (loss) from operations 105,745
 (19,254) (45,381) 41,110
 71,955
 (13,670) (30,634) 27,651
Total other income (expense), net 138
 
 (8,985) (8,847) 112
 
 (5,857) (5,745)
                
Income (loss) before income taxes and
non-controlling interests
 $105,883
 $(19,254) $(54,366) $32,263
 $72,067
 $(13,670) $(36,491) $21,906
  Nine months ended September 30, 2016
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
         
Revenue $626,522
 $70,229
 $61,925
 $758,676
Cost of revenue 408,412
 47,946
 60,878
 517,236
Gross profit 218,110
 22,283
 1,047
 241,440
Selling, general and administrative expenses 90,498
 18,755
 52,456
 161,709
Income (loss) from operations 127,612
 3,528
 (51,409) 79,731
Total other income (expense), net 144
 
 (16,017) (15,873)
         
Income (loss) before income taxes and
non-controlling interests
 $127,756
 $3,528
 $(67,426) $63,858
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
         
Total assets:  
  
  
  
September 30, 2017 $311,423
 $63,067
 $221,911
 $596,401
December 31, 2016 347,067
 47,863
 294,282
 689,212
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Notes to Condensed Consolidated Financial Statements (Continued)

(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
         
Total assets:  
  
  
  
June 30, 2018 $265,463
 $85,080
 $459,353
 $809,896
December 31, 2017 304,346
 64,624
 496,194
 865,164
Our services are primarily provided to customers located in the United States. Premises and equipment, net consist of the following, by country:
(in thousands) September 30,
2017
 December 31,
2016
     
United States $51,900
 $71,418
India 9,657
 14,006
Luxembourg 17,117
 14,791
Philippines 1,981
 3,027
Uruguay 168
 231
     
Total $80,823
 $103,473
NOTE 22 — SUBSEQUENT EVENT
As discussed in Note 20, as a result of continuing good faith negotiations on a Services Agreement, effective as of October 23, 2017, the Company and NRZ amended the LOI to extend the term of the LOI and Standstill Period to November 30, 2017. This term will be automatically extended until January 12, 2018 if the parties are still negotiating the terms of the Services Agreement in good faith as of November 30, 2017. The parties continue to work toward executing a Services Agreement.
(in thousands) June 30,
2018
 December 31,
2017
     
United States $34,597
 $46,268
Luxembourg 16,708
 16,688
India 5,575
 8,136
Philippines 1,848
 2,038
Uruguay 92
 143
     
Total $58,820
 $73,273


Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Management’s discussion and analysis of financial condition and results of operations (“MD&A”) is a supplement to the accompanying interim condensed consolidated financial statements and is intended to provide a reader of our financial statements with a narrative from the perspective of management on our businesses, current developments, financial condition, results of operations and liquidity. Our MD&A should be read in conjunction with our Form 10-K for the year ended December 31, 20162017 filed with the Securities and Exchange Commission (“SEC”) on February 16, 2017.22, 2018.
FORWARD-LOOKING STATEMENTS
Certain statements in this Form 10-Q regarding anticipated financial outcomes, business and market conditions, outlook and other similar statements related to Altisource’s future financial and operational performance are “forward-looking statements” made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements may be identified by the use of terminology such as “anticipate,” “intend,” “expect,” “may,” “could,” “should,” “would,” “plan,” “estimate,” “believe,” “predict,” “potential” or “continue” or the negative of these terms and other comparable terminology. Forward-looking statements are not guarantees of future performance and involve a number of assumptions, risks and uncertainties that could cause actual results to differ materially. The following are examples of such items and are not intended to be all inclusive:
assumptions related to the sources of liquidity and the adequacy of financial resources;
assumptions about our ability to grow our business, including executing on our strategic initiatives;
assumptions about our ability to improve margins;
assumptions regarding the impact of seasonality;
estimates regarding our effective tax rate; and
estimates regarding our reserves and valuations.
Important factors that could cause actual results to differ materially from those suggested by the forward-looking statements include, but are not limited to, the risks discussed in the “Risk Factors” in Part II, Item 1A of this Form 10-Q and the “Risk Factors” section of our Form 10-K for the year ended December 31, 20162017 and include the following:
if, as a result of difficulties faced byour ability to retain Ocwen Financial Corporation (“Ocwen”), we were to lose Ocwen as a customer or there is a significant reduction inour ability to receive the anticipated volume of services they purchasereferrals from us;Ocwen;
if we are unableour ability to reach agreement with New Residential Investment Corp. (individually, together with one or more of its subsidiaries, or one or more of its subsidiaries individually, “NRZ”) on a Services Agreement or if the Collectivepossibility of termination of the Cooperative Brokerage Agreement, as amended, and related letter agreement are terminated;(collectively, the “Brokerage Agreement”);
the contractual provisions in certain of our agreements or contracts that we may enter into in the future may cause a termination event or event of default if a change in control was deemed to have occurred if, among other things, a shareholder group is formed;
our ability to execute on our strategic initiatives;businesses;
our ability to retain our existing customers, expand relationships and attract new customers;
the level of loan delinquencies and charge-offs;
the level of origination volume;
technology failures;
the outsourcing trends;
our ability to raise debt;
our ability to retain our directors, executive officers and key personnel;
our ability to integrate acquired businesses;
our ability to comply with, and burdens imposed by, governmental regulations and policies and any changes in such regulations and policies; and
significant changes in the Luxembourg tax regime or interpretations of the Luxembourg tax regime.
We caution youthe reader not to place undue reliance on these forward-looking statements as they reflect our view only as of the date of this report. We are under no obligation (and expressly disclaim any obligation) to update or alter any forward-looking statements contained herein to reflect any change in our expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based.

OVERVIEW
Our Business
When we refer to “Altisource,” the “Company,” “we,” “us” or “our” we mean Altisource Portfolio Solutions S.A., a Luxembourg société anonyme, or public limited liability company, and its subsidiaries.
We are an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative services and technologies, Altisource helps solve the demands of the ever-changing market.markets we serve.
Effective January 1, 2017, ourOur reportable segments changedare as a result of changes in our internal organization, which changed the way our Chief Executive Officer (our chief operating decision maker) manages our businesses, allocates resources and evaluates performance. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. Prior year comparable period segment disclosures have been restated to conform to the current year presentation.follows:
Mortgage Market: Provides loan servicers and originators with marketplaces, services and technologies that span the mortgage lifecycle. Within the Mortgage Market segment, we provide:
Servicer Solutions - the solutions, services and technologies typically used or licensed primarily by residential loan servicers.
• Property preservation and inspection services
• Residential and commercial loan servicing technologies
• Real estate brokerage and auction services
• Vendor management, marketplace transaction management and payment management platforms
• Title insurance (agent and related services) and settlement services
• Document management platform
• Appraisal management services, andvaluation data, broker and non-broker valuation services
• Foreclosure trustee services
• Residential and commercial loan servicing technologies

 
• Vendor management, marketplace transaction management and payment management technologies
• Document management platform
• Default services (real estate owned (“REO”), foreclosure, bankruptcy, eviction) technologies
• Foreclosure trustee services
• Mortgage charge-off collections
• Non-legal processing and related services for and under the supervision of foreclosure, bankruptcy and eviction attorneys
• Residential and commercial loan disbursement processing,construction inspection and risk mitigation and construction inspection services
Origination Solutions - the solutions, services and technologies typically used or licensed by loan originators (or other similar mortgage market participants) in originating, buying and buyingselling residential mortgages.
• Title insurance (agent and related services) and settlement services
• Appraisal management services, valuation data, broker and non-broker valuation services
• Fulfillment services
• Loan origination system
 
• Document management platform
• Certified loan insurance, certification services and certification
mortgage fraud insurance
• Vendor management oversight platform
• Appraisal management services and broker and non-broker valuation services
• Mortgage banker cooperative Best Partners Mortgage Cooperative, Inc., doing business as Lenders One® (“Lenders One”)management
• Fulfillment services
• Loan origination system
• Mortgage trading platform
• Document management platform
Real Estate Market: Provides real estate consumers and rental property investors with marketplaces and services that span the real estate lifecycle. Within the Real Estate Market segment, we provide:
Consumer Real Estate Solutions - the solutions, services and technologies typically used by home buyers and sellers to handle key aspects of buying and selling a home.residence.
• Real estate brokerage
• Mortgage brokerage
doing business as Owners.com®
• Title insurance (agent and related services) and settlement services
 
• Mortgage brokerage
• Homeowners insurance

Real Estate Investor Solutions - the solutions, services and technologies used by buyers and sellers of single-family investment homes.
• Property preservation and inspection services
• Buy-renovate-sell
• Real estate brokerage and auction services
• Renovation services
• Data solutions
• Property management services
• Title insurance (agent and related services) and settlement services
 
• Buy-renovate-lease-sell
• Renovation services
• Property management services
• Appraisal management services, andvaluation data, broker and non-broker valuation services
Other Businesses, Corporate and Eliminations: Our Other Businesses, Corporate and Eliminations segment includesIncludes certain non-coreancillary businesses, interest expense and unallocated costs related to corporate support functions. The businesses in this segment include post-charge-off consumer debt collection services, customer relationship management services and information technology (“IT”) infrastructure management services. Interest expense relates

to the Company’s senior secured term loan and corporate support functions include executive, finance, law, compliance, human resources, vendor management, facilities, risk management and sales and marketing costs not allocated to the business units. This segment also includes eliminations of transactions between the reportable segments.
We classify revenue in three categories: service revenue, revenue from reimbursable expenses and non-controlling interests. In evaluating our performance, we focus on service revenue. Service revenue consists of amounts attributable to our fee-based services and sales of short-term investments in real estate. Reimbursable expenses and non-controlling interests are pass-through items for which we earn no margin. Reimbursable expenses consist of amounts we incur on behalf of our customers in performing our fee-based services that we pass directly on to our customers without a markup. Non-controlling interests represent the earnings of Best Partners Mortgage Cooperative, Inc., doing business as Lenders One.One® (“Lenders One”). Lenders One is a mortgage cooperative managed, but not owned, by Altisource andAltisource. Lenders One is included in revenue and reduced from net income to arrive at net income attributable to Altisource.
Share Repurchase Program
On May 17, 2017, our shareholders approved the renewal of the share repurchase program previously approved by the shareholders on May 18, 2016, which replaced the previous share repurchase program. Under the program, we are authorized to purchase up to 4.6 million shares of our common stock, based on a limit of 25% of the outstanding shares of common stock on the date of approval at a minimum price of $1.00 per share and a maximum price of $500.00 per share, for a period of five years from the date of approval. Under the existing and prior programs, we purchased 1.1 million shares of common stock at an average price of $22.48 per share during the nine months ended September 30, 2017 and 1.3 million shares at an average price of $26.94 per share during the nine months ended September 30, 2016 (0.3 million shares at an average price of $23.48 per share for the third quarter of 2017 and 0.5 million shares at an average price of $28.68 per share for the third quarter of 2016). As of September 30, 2017, approximately 3.9 million shares of common stock remain available for repurchase under the program. Our senior secured term loan limits the amount we can spend on share repurchases, which was approximately $403 million as of September 30, 2017, and may prevent repurchases in certain circumstances.
Strategy and Growth Businesses
We are focused on becoming one of the premier providers of mortgage and real estate marketplaces and related services to a broad and diversified customer base while continuing to strengthen our compliance management system.base. Within the mortgage and real estate market segments, we facilitate transactions and provide products, solutions and services related to home sales, home purchases, home rentals, home maintenance, mortgage originationoriginations and mortgage servicing.
Each of our strategic businesses provides Altisource the potential to grow and diversify our customer and revenue base. We believe these businesses operate in very large markets and directly leverage our core competencies and distinct competitive advantages. A further description of our four strategic businesses follows.
Servicer Solutions:
Through this business, we provide a suite of services and technologies to meet the evolving and growing needs of loan servicers. We are focused on growing referrals from our existing customer base, expanding the service and proprietary technology offerings to our customer base, and attracting new customers to our offerings. We have a customer base that includes Ocwen, a government-sponsored enterprise (“GSE”), NRZ, several top tenlarge bank servicers and non-bank servicers and asset managers. Even as loan delinquencies return to historical norms, we believe there is a very large addressable market for our offerings. We believe we are one of only a few providers with a broad suite of servicer solutions, nationwide coverage and demonstrated scalability. Further,

we believe we are well positioned to gain market share as existing customers and prospects consolidate to larger, full-service providers and outsource services that have historically been performed in-house.
Origination Solutions:
Through this business, we provide a suite of services and technologies to meet the evolving and growing needs of loan originatorslenders, mortgage purchasers and correspondents.securitizers. We are focused on growing referrals from our existing customer base, expanding the service and proprietary technology offerings to our customer base, and attracting new customers to our offerings. We have a customer base that includes the Lenders One cooperative mortgage bankers, the Mortgage Builder® loan origination system customers and mid-size and larger bank and non-bank loan originators. We believe our suite of services and technologies positionsposition us to grow our relationships with our existing customer base by providing additional products, services and solutions to these customers. Further, we believe we are well positioned to attract new customers as prospects consolidate to larger, full-service providers and outsource services that have historically been performed in-house.
Consumer Real Estate Solutions:
Through this business, we provide real estate buyers and sellers with a technology enabled real estate brokerage and relatedintegrated services that handle key aspects ofto support them in buying and selling a home. Our offerings include local real estate agent services and loan brokerage as well as closing and title services. We are focused on developingcontinuing to develop this business by capitalizing on our core competenciesAltisource’s experience in realty services and online real estate marketing and offering consumers right-sized commission structures, smart digital tools and personalized service from local real estate agents.loan origination services as well as on more recently developed agile execution competencies.
Real Estate Investor Solutions:
Through this business, we provide a suite of services and technologies to support buyers and sellers of single-family investment homes.homes, including our purchase, renovation, leasing and sale of short-term investments in real estate. We are focused on growing referrals from our existing customer base, expanding the service and proprietary technology offerings to our customer base, and attracting new customers to our offerings. We have a customer base that includes AltisourceFront Yard Residential Corporation (“RESI”) and other institutional and smaller single-family rental investors. The single-family rental market is large, geographically distributed and has fragmented ownership. We believe our acquisition, renovation, property management, leasing and disposition platform provides a strong value proposition for institutional and retail investors and positions us well for growth.

There can be no assurance that growth from some or all of our strategic businesses will be successful or our operations will be profitable.
Share Repurchase Program
On May 15, 2018, our shareholders approved the renewal of the share repurchase program previously approved by the shareholders on May 17, 2017, which replaced the previous share repurchase program. We are authorized to purchase up to 4.3 million shares of our common stock, based on a limit of 25% of the outstanding shares of common stock on the date of approval, at a minimum price of $1.00 per share and a maximum price of $500.00 per share, for a period of five years from the date of approval. As of June 30, 2018, approximately 4.2 million shares of common stock remain available for repurchase under the program. We purchased 0.8 million shares of common stock at an average price of $27.39 per share during the six months ended June 30, 2018 and 0.8 million shares at an average price of $22.15 per share during the six months ended June 30, 2017 (0.4 million shares at an average price of $27.14 per share for the second quarter of 2018 and 0.4 million shares at an average price of $19.17 per share for the second quarter of 2017). Luxembourg law limits share repurchases to the balance of Altisource Portfolio Solutions S.A. (unconsolidated parent company) retained earnings, less the value of shares repurchased. As of June 30, 2018, we can repurchase up to approximately $142 million of our common stock under Luxembourg law. The credit agreement (“Credit Agreement”) with Morgan Stanley Senior Funding, Inc. limits the amount we can spend on share repurchases, which was approximately $456 million as of June 30, 2018, and may prevent repurchases in certain circumstances.
Ocwen Related Matters
Revenue fromDuring the three and six months ended June 30, 2018, Ocwen represented 58%was our largest customer, accounting for 51% of our total revenue for the six months ended June 30, 2018 (50% of our revenue for the nine months ended September 30, 2017 (58%second quarter of 2018). Additionally, 6% of our revenue for the third quarter of 2017). Additionally, 16%six months ended June 30, 2018 (5% of our revenue for the nine months ended September 30, 2017 (15% of our revenue for the thirdsecond quarter of 2017)2018) was earned on the loan portfolios serviced by Ocwen, when a party other than Ocwen or NRZthe mortgage servicing rights (“MSRs”) owner selected Altisource as the service provider.
Ocwen disclosed that, on July 23, 2017, it entered into a master agreement and a transfer agreement with NRZ to undertake certain actions to facilitate the transfer of Ocwen’s remaining interests in approximately $110 billion in unpaid principal balance (as of June 30, 2017) of its non-government-sponsored enterprise (“non-GSE”) mortgage servicing rights (the “Subject MSRs”) to NRZ. As of June 30, 2017, the Subject MSRs represented approximately 78% of Ocwen’s non-GSE MSRs. In the event the required third party consents are not obtained by July 23, 2018 or an earlier date agreed to by Ocwen and NRZ, the applicable Subject MSRs may (i) become subject to a new agreement to be negotiated between Ocwen and NRZ, (ii) be acquired by Ocwen, or, if Ocwen does not desire or is otherwise unable to purchase, sold to one or more third parties, or (iii) remain subject to their existing agreements. Ocwen also disclosed that it entered into a five year subservicing agreement with NRZ pursuant to which Ocwen will subservice the mortgage loans related to the Subject MSRs that are transferred to NRZ. In addition, Ocwen disclosed that during the five year subservicing agreement term, NRZ may terminate the subservicing agreement for convenience, subject to Ocwen’s right to receive a termination fee and proper notice.
As disclosed in our report on Form 8-K filed on August 28, 2017, REALHome Services and Solutions, Inc. and REALHome Services and Solutions - CT, Inc. (collectively, “RHSS”), two licensed real estate brokerage subsidiaries of the Company, entered into a Cooperative Brokerage Agreement (the “Brokerage Agreement”) with a licensed real estate brokerage subsidiary of NRZ pursuant to which RHSS will be the exclusive provider, irrespective of the subservicer, of real estate brokerage services for portfolios associated with Subject MSRs that are transferred to NRZ (the “Ocwen Transferred Portfolio”) and with respect to approximately $6 billion of non-Ocwen serviced non-GSE portfolios. NRZ’s brokerage subsidiary will receive a cooperative brokerage commission on the sale of certain REO properties from these portfolios. In addition, Altisource and RHSS entered into a letter agreement with NRZ which provides for NRZ to directly appoint RHSS (or another real estate brokerage subsidiary designated by Altisource) to perform the real estate brokerage services with respect to REO properties in the Ocwen Portfolio, subject to

certain specified exceptions, in the event that NRZ’s brokerage subsidiary does not refer real estate listings from the Ocwen Portfolio to RHSS. In this case, the designated Altisource brokerage subsidiary would retain the full seller’s brokerage commission. The Brokerage Agreement and the letter agreement are effective through August 31, 2025 unless earlier terminated in accordance with their respective terms. Contemporaneously with the execution of the Brokerage Agreement, Altisource Solutions S.à r.l. executed a non-binding letter of intent (“LOI”) with NRZ to enter into a Services Agreement, setting forth the terms pursuant to which Altisource Solutions S.à r.l. would remain the exclusive service provider of fee-based services on the Ocwen Transferred Portfolio through August 2025, irrespective of the subservicer. The LOI provides for the parties to negotiate in good faith toward the execution of a Services Agreement within 30 days from the date of the LOI. This term was automatically extended by a further 30 days by the parties, pursuant to the terms of the LOI, as the parties continued to negotiate in good faith toward the completion and execution of a Services Agreement (such period, including as extended, the “Standstill Period”). Furthermore, as a result of continuing good faith negotiations on a Services Agreement, effective as of October 23, 2017, the parties amended the LOI to extend the term of the LOI and Standstill Period to November 30, 2017. This term will be automatically extended until January 12, 2018 if the parties are still negotiating the terms of the Services Agreement in good faith as of November 30, 2017. Pursuant to the LOI, the parties intend to negotiate all of the definitive and binding terms of the Services Agreement. RHSS has the right to terminate the Brokerage Agreement upon 90 days’ notice (which period may be shortened by NRZ) if a services agreement is not signed between Altisource and NRZ during the Standstill Period. The Brokerage Agreement may otherwise only be terminated upon the occurrence of certain specified events. NRZ has agreed that, during such notice period and/or the Standstill Period, it will not replace or reduce the role of Altisource as a service provider with respect to the Ocwen Transferred Portfolio.
Following the execution of the Services Agreement and the transfer of the Subject MSRs from Ocwen to NRZ, we anticipate that revenue from NRZ would increase and revenue from Ocwen would decrease. As mortgage servicing rights (“MSRs”) continue to transfer from Ocwen to NRZ, we anticipate that NRZ will become our largest customer. Had NRZ acquired all of the Subject MSRs and our agreements with NRZ were in place as of the beginning of the year, we estimate that approximately 50% of our revenue would have been related to NRZ. There can be no assurance that the parties will reach an agreement with respect to the terms of the Services Agreement or that a Services Agreement will be entered into on a timely basis or at all.
Ocwen has disclosed that it is subject to a number of ongoing federal and state regulatory examinations, cease and desist orders, consent orders, inquiries, subpoenas, civil investigative demand, requests for information and other actions and is subject to pending legal proceedings, that have or could result in adverse regulatory or other actionssome of which include claims against Ocwen.Ocwen for substantial monetary damages. For example, on May 15, 2017, Ocwen disclosed that on April 20, 2017, the Consumer Financial Protection Bureau (“CFPB”) and the State of Florida filed separate complaints in the United States District Court for the Southern District of Florida against Ocwen alleging violations of Federal consumer financial law and, in the case of Florida, Florida statutes. As another example, on May 15, 2017, Ocwen also disclosed that on April 28, 2017, the Commonwealth of Massachusetts filed a lawsuit against Ocwen in the Superior Court for the Commonwealth of Massachusetts alleging violations of state consumer financial laws relating to Ocwen’s servicing business, including lender-placed insurance and property preservation fees. Ocwen disclosed that the complaints seek to obtain permanent injunctive relief, consumer redress, refunds, restitution, disgorgement, damages, civil penalties, costs and fees and other relief. In addition, Ocwen disclosed that a number of states publicly announced or otherwise undertook various administrative actions against Ocwen related to alleged violations of applicable laws and regulations related to servicing residential mortgages. Certain of the allegations in the complaints and certain of the state administrative actions assert that Ocwen’s use of certain Altisource services was a contributing factor to Ocwen’s purported violations. Ocwen disclosed that the state administrative actions announced or undertaken purportedly seek sanctions and various injunctive reliefs which may include restrictions on Ocwen obtaining additional mortgage servicing rights, continuing mortgage servicing or debt collection activities, originating or funding loans, initiating foreclosuresThe forgoing or other limitations or restrictions on Ocwen’s business operations or licenses in certain of these states. Ocwen announced in several Form 8-K filings that it reached settlements with mortgage and banking regulatory agencies from certain of the states, the District of Columbia and state attorneys general that took regulatory actions against it on April 20, 2017 or shortly thereafter. Ocwen disclosed that, as part of these settlements, Ocwen will not acquire any new residential mortgage servicing rights until April 30, 2018 and will develop a plan of action and milestones regarding its transition from the servicing system it currently uses, REALServicing®, to an alternative servicing system and will not board any new loans onto the REALServicing system, as well as other key provisions. All of the forgoing matters could result in, and in some cases, have resulted in, adverse regulatory or other actions against Ocwen. While not all inclusive, otherPrevious regulatory actions to date have includedagainst Ocwen resulted in subjecting Ocwen to independent oversight of its operations and placing certain restrictions on its ability to acquire servicing rights.
In addition in August 2017, Ocwen disclosed in its second quarter 2017 SEC Form 10-Q that it received a letter from Ginnie Mae thatto the state regulators’ cease and desist orders discussed above, create a material change in Ocwen’s business status under Ginnie Mae’s MBS Guide and that Ginnie Mae has accordingly declared an event of default under guaranty agreements between Ginnie Mae and Ocwen. Ocwen further disclosed that in the letter it received, Ginnie Mae notified Ocwen that it will refrain from immediately exercising any rights relating to this matter for a period of 90 days from the date of the letter. In addition, Ocwen has disclosed that during this period, Ginnie Mae has asked Ocwen to provide certain information regarding the cease and desist orders and certain information regarding Ocwen’s business plan, financial results and operations and Ocwen also stated that it continues to

operate as a Ginnie Mae issuer in all respects and continues to participate in Ginnie Mae issuing of mortgage-backed securities and home equity conversion loan pools in the ordinary course. Ocwen also disclosed that adverse actions by Ginnie Mae could materially and adversely impact Ocwen’s business, including if Ginnie Mae were to terminate Ocwen as an issuer or servicer of Ginnie Mae securities.
Ocwen may become subject to future federal and state regulatory investigations, cease and desist orders, consent orders, inquiries, subpoenas, civil investigative demands, requests for information, andother matters or legal proceedings, any of which could also result in adverse regulatory or other actions against Ocwen.
The foregoing may have significant adverse effects on Ocwen’s business and/or our continuing relationship with Ocwen. For example, Ocwen may be required to alter the way it conducts business, including the parties it contracts with for services (including information technologyIT and software services), it may be required to seek changes to its existing pricing structure with us, it may lose its non-GSE servicing rights or subservicing arrangements or may lose one or more of its state servicing or origination licenses. Additional regulatory actions or adverse financial developments may impose additional restrictions on or require changes in Ocwen’s business that could require it to sell assets or change its business operations. Any or all of these effects could result in our eventual loss of Ocwen as a customer or a reduction in the number and/or volume of services they purchase from us or the loss of other customers.
If any of the following events occurred, Altisource’s revenue wouldcould be significantly lower and our results of operations could be materially adversely affected, including from the possible impairment or write-off of goodwill, intangible assets, property and equipment, other assets and accounts receivable:
Altisource loses Ocwen as a customer or there is a significant reduction in the volume of services they purchase from us
Ocwen loses, sells or transfers a significant portion or all of its remaining non-GSE servicing rights or subservicing arrangements and Altisource fails to be retained as a service provider

Ocwen loses state servicing licenses in states with a significant number of loans in Ocwen’s servicing portfolio
Altisource fails to be retained as a service provider
The contractual relationship between Ocwen and Altisource changes significantly or there are significant changes to our pricing to Ocwen for services from which we generate material revenue
Additionally, Ocwen has stated, including in connection with resolving several state administrative actions discussed above, that it plansAltisource otherwise fails to transition from REALServicing to another mortgage servicing software platform. We anticipate that suchbe retained as a transition could be a multi-year project and Altisource would support Ocwen through such a transition. We do not anticipate that a servicing technology transition would impact the other services we provide to Ocwen. For the nine months ended September 30, 2017 and 2016, service revenue from REALServicing was $20.1 million and $25.7 million, respectively ($6.7 million and $8.2 million for the third quarter of 2017 and 2016, respectively). We estimate, with respect to income before income tax, that the REALServicing business currently operates at break-even.provider
Management cannot predict the outcome of these matters or the amount of any impact they may have on Altisource. However, in the event these matters materially negatively impact Altisource, we believe the variable nature of our cost structure would allow us to realign our cost structure in line with remaining revenue. Furthermore, in the event of a significant reduction in the volume of services purchased or loansloan portfolios serviced by Ocwen (such as a transfer of Ocwen’s remaining servicing rights to a successor servicer), we believe the impact to Altisource could occur over an extended period of time. During this period, we believe that we will continue to generate revenue from all or a portion of Ocwen’s portfolio.loan portfolios.
Additionally, ourOur Servicer Solutions, Origination Solutions, Consumer Real Estate Solutions and Real Estate Investor Solutions businesses are focused on diversifying and growing our revenue and customer base and we have a sales and marketing strategy to support these businesses.
Management believes our plans, together with current liquidity and cash flows from operations, would be sufficient to meet our working capital, capital expenditures, debt service and other cash needs. However, there can be no assurance that our plans will be successful or our operations will be profitable.
Additionally, Ocwen has notified us, disclosed in its filings and stated in connection with resolving several state administrative actions discussed above, that it plans to transition from REALServicing to another mortgage servicing software platform. Furthermore, Ocwen disclosed in its filings that its pending acquisition of PHH Corporation is expected to accelerate its transition to a new servicing platform. Altisource is supporting Ocwen through this transition. We do not anticipate that a servicing technology transition would materially impact the other services we provide to Ocwen. For the six months ended June 30, 2018 and 2017, service revenue from REALServicing was $11.9 million and $13.4 million, respectively ($5.4 million and $6.3 million for the second quarter of 2018 and 2017, respectively).
In addition to the above, as of March 31, 2018, NRZ owned Ocwen-serviced MSRs and rights to MSRs (the “Subject MSRs”) with underlying unpaid principal balances (“UPB”) of $98.3 billion. As of March 31, 2018, Ocwen serviced and subserviced MSRs with underlying UPB of $173.4 billion. As previously disclosed, in July 2017, Ocwen and NRZ entered into agreements to convert NRZ’s economic rights to the Subject MSRs into fully-owned MSRs in exchange for payments from NRZ to Ocwen when such Subject MSRs were transferred. The transfers are subject to certain third party consents. Ocwen disclosed that under these agreements, Ocwen would subservice the transferred Subject MSRs for an initial term of five years, and the agreements provided for the conversion of the existing arrangements into a more traditional subservicing arrangement.
In January 2018, Ocwen disclosed that it and NRZ entered into new agreements to accelerate the implementation of certain parts of their July 2017 arrangement in order to achieve the intent of the July 2017 agreements sooner while Ocwen continues the process of obtaining the third party consents necessary to transfer the Subject MSRs to NRZ.
On August 28, 2017, Altisource, through its licensed subsidiaries, entered into the Brokerage Agreement with NRZ which extends through August 2025. Under this agreement and related amendments, Altisource remains the exclusive provider of brokerage services for REO associated with the Subject MSRs when Ocwen transfers such MSRs to NRZ or when NRZ acquires both an additional economic interest in such Subject MSRs and the right to designate the broker for REO properties in such portfolios. The Brokerage Agreement provides that Altisource is the exclusive provider of brokerage services for REO associated with the Subject MSRs, irrespective of the sub-servicer. NRZ’s brokerage subsidiary receives a cooperative brokerage commission on the sale of certain REO properties from these portfolios subject to certain exceptions.
On August 28, 2017, Altisource and NRZ also entered into a non-binding Letter of Intent, as amended, to enter into a Services Agreement (the “Services LOI”), setting forth the terms pursuant to which Altisource would remain the exclusive service provider of fee-based services for the Subject MSRs through August 2025. The Services LOI was amended to continue through August 31, 2018.
The Brokerage Agreement can be terminated by Altisource if the Services Agreement is not signed by Altisource and NRZ during the term of the Services LOI, as extended. The Brokerage Agreement may otherwise only be terminated upon the occurrence of certain specified events. Termination events include, but are not limited to, a breach of the terms of the Brokerage Agreement (including, without limitation, the failure to meet performance standards and non-compliance with law in a material respect), the failure to maintain licenses which failure materially prevents performance of the contract, regulatory allegations of non-compliance resulting in an adversarial proceeding against NRZ, voluntary or involuntary bankruptcy, appointment of a receiver, disclosure in a Form 10-K or Form 10-Q that there is significant uncertainty about Altisource’s ability to continue as a going concern, failure to maintain a specified level of cash and an unapproved change of control.

We anticipate that revenue from NRZ will increase over time and revenue from Ocwen will decrease. As Subject MSRs continue to transfer from Ocwen to NRZ and following the anticipated execution of the Services Agreement, we expect that NRZ will become our largest customer. Had all of the Subject MSRs been transferred to NRZ and the Brokerage Agreement and the Services Agreement with NRZ were in place as of January 1, 2018, we estimate that approximately 48% of our revenue for the six months ended June 30, 2018 would have been related to NRZ. There can be no assurance that the parties will reach an agreement with respect to the terms of the Services Agreement or that a Services Agreement will be entered into on a timely basis or at all.
Factors Affecting Comparability
The following items may impact the comparability of our results:
The average number of loans serviced by Ocwen on REALServicing (including those MSRs owned by NRZ and subserviced by Ocwen) was approximately 1.1 million for the six months ended June 30, 2018 compared to 1.3 million for the ninesix months ended SeptemberJune 30, 2017, compared to 1.5 million for the nine months ended September 30, 2016, a decrease of 13% (1.2(1.1 million for the thirdsecond quarter of 2018 and 1.3 million for the second quarter of 2017, and 1.4 million for the third quarter of 2016, a decrease of 12%13%). The average number of delinquent non-GSE loans serviced by Ocwen on REALServicing was 182approximately 162 thousand for the ninesix months ended SeptemberJune 30, 20172018 compared to 224184 thousand for the ninesix months ended SeptemberJune 30, 2016,2017, a decrease of 19% (17812% (153 thousand for the thirdsecond quarter of 2018 and 177 thousand for the second quarter of 2017, and 211 thousand for the third quarter of 2016, a decrease of 16%14%).
On April 3, 2018, Altisource and its wholly-owned subsidiary, Altisource S.à r.l., entered into the Credit Agreement, pursuant to which, among other things, Altisource borrowed $412.0 million in the form of Term B Loans. Proceeds from the Term B Loans were used to repay the Company’s prior senior secured term loan. The interest rate of the Term B Loans during the second quarter of 2018 was 6.31%. The numbercomparative interest rates under the Credit agreement and the prior credit agreement were 5.71% and 4.51% for the six months ended June 30, 2018 and 2017, respectively (4.51% for the second quarter of loans transferred by Ocwen2017). In connection with the refinancing, we recognized a loss of $4.4 million from the write-off of the unamortized debt issuance costs and debt discount in the second quarter of 2018 (no comparative amounts in 2017).
Effective January 1, 2018, the Company adopted Accounting Standards Update No. 2016-01, Financial Instruments - Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities, which requires certain equity investments to NRZ and serviced by NRZ was 0.1be measured at fair value with changes in fair value recognized in net income. Previously, changes in the fair value of the Company’s available for sale securities were included in comprehensive income. For the six months ended June 30, 2018, we recognized an unrealized loss from our investment in RESI common shares of $6.0 million (unrealized gain of $1.5 million for the ninesecond quarter of 2018). During the six months ended SeptemberJune 30, 2017, andcomprehensive income included an unrealized gain from our investment in RESI common shares of $5.7 million, net of a $2.1 million income tax provision (unrealized loss of $7.0 million, net of a $2.6 million income tax benefit for the thirdsecond quarter of 2017.2017). See Note 1 to the condensed consolidated financial statements for additional information on the adoption of the new accounting standard on investments in equity securities.
DuringIn the nine months ended September 30,second quarter of 2017, we repurchased portions of our senior secured term loan with an aggregate par value of $50.1$26.0 million at a weighted average discount of 12.2%16.5%, recognizing a net gain of $5.4 million on the early extinguishment of debt (repurchased aggregate par value of $24.1 million at a weighted average discount of 7.5%, recognizing a net gain of $1.5 million on the early extinguishment of debt for the third quarter of 2017). During the nine months ended September 30, 2016, we repurchased portions of our senior secured term loan with an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a net gain of $5.5$3.9 million on the early extinguishment of debt (no repurchases in the third quarter of 2016).
During the nine months ended September 30, 2016, we purchased 4.1 million shares of RESI common stock for $48.2 million (no comparative amounts in 2017)2018). During the nine months ended September 30, 2017 and 2016, we earned dividends of $1.9 million and $1.0 million, respectively ($0.6 million for the third quarter of 2017 and no comparative amount for the third quarter of 2016), related to this investment. In addition, during the nine months ended September 30, 2016, we incurred expenses of $3.4 million related to this investment (no comparative amounts in 2017 and the third quarter of 2016).
On July 29, 2016, we acquired certain assets and assumed certain liabilities of Granite Loan Management of Delaware, LLC (“Granite”) for $9.5 million.
The effective income tax rate increased to 23.6% for the nine months ended September 30, 2017 from 20.1% for the nine months ended September 30, 2016 (decreased to 25.0% for the third quarter of 2017 from 39.0% for the third quarter of 2016). The effective income tax rate increase for the nine months ended September 30, 2017 was primarily due to changes in the expected mix of taxable income across the jurisdictions in which we operate. The lower effective income tax rate for the third quarter of 2017 was primarily the result of adjustments made in the third quarter of 2016 to true-up the tax provision from prior quarters. This was partially offset by higher pretax income in the third quarter of 2016, which, as discussed above, changed the mix of taxable income across the jurisdictions in which we operate.

CONSOLIDATED RESULTS OF OPERATIONS
Summary Consolidated Results
The following is a discussion of our consolidated results of operations for the periods indicated. For a more detailed discussion of the factors that affected the results of our business segments in these periods, see “Segment Results of Operations” below.
The following table sets forth information regarding our results of operations:
 Three months ended September 30, Nine months ended September 30, Three months ended June 30, Six months ended June 30,
(in thousands, except per share data) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
                        
Service revenue        
  
  
        
  
  
Mortgage Market $189,615
 $199,176
 (5) $583,002
 $584,740
 
 $169,457
 $198,414
 (15) $328,612
 $393,387
 (16)
Real Estate Market 21,113
 21,231
 (1) 64,649
 68,805
 (6) 23,664
 24,347
 (3) 38,467
 43,536
 (12)
Other Businesses, Corporate and Eliminations 13,580
 19,375
 (30) 44,603
 61,841
 (28) 15,740
 15,346
 3
 30,548
 31,023
 (2)
Total service revenue 224,308
 239,782
 (6) 692,254
 715,386
 (3) 208,861
 238,107
 (12) 397,627
 467,946
 (15)
Reimbursable expenses 9,866
 12,080
 (18) 31,786
 41,317
 (23) 9,008
 11,891
 (24) 17,155
 21,920
 (22)
Non-controlling interests 805
 883
 (9) 2,107
 1,973
 7
 687
 687
 
 1,212
 1,302
 (7)
Total revenue 234,979
 252,745
 (7) 726,147
 758,676
 (4) 218,556
 250,685
 (13) 415,994
 491,168
 (15)
Cost of revenue 174,898
 174,002
 1
 538,244
 517,236
 4
 163,206
 185,393
 (12) 310,400
 363,346
 (15)
Gross profit 60,081
 78,743
 (24) 187,903
 241,440
 (22) 55,350
 65,292
 (15) 105,594
 127,822
 (17)
Selling, general and administrative expenses 46,622
 53,886
 (13) 146,793
 161,709
 (9) 42,924
 52,470
 (18) 86,048
 100,171
 (14)
Income from operations 13,459
 24,857
 (46) 41,110
 79,731
 (48) 12,426
 12,822
 (3) 19,546
 27,651
 (29)
Other income (expense), net:                        
Interest expense (5,599) (5,952) (6) (16,862) (18,481) (9) (7,027) (5,465) 29
 (12,890) (11,263) 14
Unrealized gain (loss) on investments in equity securities 1,533
 
 N/M
 (5,968) 
 N/M
Other income (expense), net 2,497
 (109) N/M
 8,015
 2,608
 207
 (3,861) 4,803
 (180) (2,589) 5,518
 (147)
Total other income (expense), net (3,102) (6,061) (49) (8,847) (15,873) (44) (9,355) (662) N/M
 (21,447) (5,745) 273
                        
Income before income taxes and non-controlling interests 10,357
 18,796
 (45) 32,263
 63,858
 (49)
Income tax provision (2,591) (7,324) (65) (7,615) (12,808) (41)
Income (loss) before income taxes and non-controlling interests 3,071
 12,160
 (75) (1,901) 21,906
 (109)
Income tax (provision) benefit (816) (2,438) (67) 549
 (5,024) (111)
                        
Net income 7,766
 11,472
 (32) 24,648
 51,050
 (52)
Net income (loss) 2,255
 9,722
 (77) (1,352) 16,882
 (108)
Net income attributable to non-controlling interests (805) (883) (9) (2,107) (1,973) 7
 (687) (687) 
 (1,212) (1,302) (7)
                        
Net income attributable to Altisource $6,961
 $10,589
 (34) $22,541
 $49,077
 (54)
Net income (loss) attributable to Altisource $1,568
 $9,035
 (83) $(2,564) $15,580
 (116)
                        
Margins:        
  
  
        
  
  
Gross profit/service revenue 27% 33%   27% 34%  
 27% 27%   27% 27%  
Income from operations/service revenue 6% 10%   6% 11%  
 6% 5%   5% 6%  
                        
Earnings per share:            
Earnings (loss) per share:            
Basic $0.39
 $0.57
 (32) $1.23
 $2.63
 (53) $0.09
 $0.49
 (82) $(0.15) $0.84
 (118)
Diluted $0.38
 $0.54
 (30) $1.20
 $2.49
 (52) $0.09
 $0.48
 (81) $(0.15) $0.82
 (118)
N/M — not meaningful.
Revenue
We recognized service revenue of $692.3$397.6 million for the ninesix months ended SeptemberJune 30, 2017,2018, a 3%15% decrease compared to the ninesix months ended SeptemberJune 30, 20162017 ($224.3208.9 million for the thirdsecond quarter of 2017,2018, a 6%12% decrease compared to the thirdsecond quarter of 2016)2017). The decreases in service revenue for the nine months ended September 30, 2017 and the third quarter of 2017 were primarily from lower service revenue in our customer relationship management and IT infrastructure services businesses in the Other Businesses, Corporate and Eliminations segment, the normal runoff of Ocwen’s portfolio in the Mortgage Market segment were primarily a result of the reduction in the size of Ocwen’s portfolio and number of delinquent loans in its portfolio resulting from loan repayments, loan modifications, short sales, REO sales and other forms of resolution, partially offset by service revenue growth in the non-Ocwen property preservation and inspection business. The decreases in service revenue in the Real Estate Market segment were primarily driven by RESI’s smaller

portfolio of non-performing loans and REO, partially offset by growth in the number of homes sold in the buy-renovate-lease-sell business, particularly in the second quarter of 2018 compared to the second quarter of 2017, as well as growth in the renovation management and Consumer Real Estate Solutions businesses.
We recognized reimbursable expense revenue of $17.2 million for the six months ended June 30, 2018, a 22% decrease compared to the six months ended June 30, 2017 ($9.0 million for the second quarter of 2018, a 24% decrease compared to the second quarter of 2017). The decreases in reimbursable expense revenue in the Mortgage Market segment were primarily a result of the reduction in the size of Ocwen’s portfolio and number of delinquent loans in its portfolio resulting from loan repayments, loan modifications, short sales, REO sales and other forms of resolution. The decrease in reimbursable expense revenue in the Real Estate Market segment was primarily from RESI’s smaller portfolio of non-performing loans and REO in the Real Estate Market. Customer relationship management revenue declined primarily because during 2016 we severed relationships with certain clients that were not profitable to us and we experienced a

reduction in volume from the transition of services from one customer to another. IT infrastructure services revenue declined from the transition of resources supporting Ocwen’s technology infrastructure to Ocwen. These decreases were largely offset by growth in referrals of certain higher fee property preservation services and growth in home sales revenue in the buy-renovate-sell business, which began operations in the second half of 2016. Reimbursable expenses revenue declined from a 2015 change in the pricing and billing model for preservation services on new Ocwen REO referrals that resulted in certain services that were historically reimbursable expenses revenue becoming service revenue.businesses.
Certain of our revenues are impacted by seasonality. More specifically, revenues from property sales, loan originations and certain property preservation services typically tend to be at their lowest level during the fall and winter months and at their highest level during the spring and summer months. In addition, revenue in the asset recovery management business tends to be higher in the first quarter, as borrowers may utilize tax refunds and bonuses to pay debts, and generally declines throughout the rest of the year.
Cost of Revenue and Gross Profit
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services, and the cost of real estate sold, reimbursable expenses, technology and telecommunications costs, and depreciation and amortization of operating assets.
Cost of revenue consisted of the following:
  Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
             
Compensation and benefits $60,332
 $66,357
 (9) $186,090
 $201,193
 (8)
Outside fees and services 83,670
 77,445
 8
 250,883
 222,574
 13
Cost of real estate sold 4,411
 
 N/M
 16,461
 
 N/M
Reimbursable expenses 9,866
 12,080
 (18) 31,786
 41,317
 (23)
Technology and telecommunications 10,389
 11,502
 (10) 32,681
 32,145
 2
Depreciation and amortization 6,230
 6,618
 (6) 20,343
 20,007
 2
             
Cost of revenue $174,898
 $174,002
 1
 $538,244
 $517,236
 4
N/M — not meaningful.
  Three months ended June 30, Six months ended June 30,
(in thousands) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
             
Compensation and benefits $54,769
 $62,666
 (13) $109,635
 $125,758
 (13)
Outside fees and services 68,879
 86,255
 (20) 133,977
 167,214
 (20)
Cost of real estate sold 13,320
 7,114
 87
 16,499
 12,049
 37
Technology and telecommunications 10,852
 10,941
 (1) 20,303
 22,292
 (9)
Reimbursable expenses 9,008
 11,891
 (24) 17,155
 21,920
 (22)
Depreciation and amortization 6,378
 6,526
 (2) 12,831
 14,113
 (9)
             
Cost of revenue $163,206
 $185,393
 (12) $310,400
 $363,346
 (15)
Cost of revenue for the ninesix months ended SeptemberJune 30, 20172018 of $538.2$310.4 million increased 4%decreased 15% compared to the ninesix months ended SeptemberJune 30, 20162017 ($174.9163.2 million for the thirdsecond quarter of 2017,2018, a 1% increase12% decrease compared to the thirdsecond quarter of 2016)2017). The increasesdecreases in cost of revenue were primarily driven by higherlower outside fees and services, and cost of real estate sold, partially offset by decreases in compensation and benefits and reimbursable expenses. Outside fees and services increased in the Mortgage Market due to growth in referrals of certain higher cost property preservation services in the Servicer Solutions business, partially offset by lower costs related to RESI’s smaller portfolio of non-performing loans and REO in the Real Estate Investor Solutions business. The increases in cost of real estate sold were the result of properties sold in connection with our buy-renovate-sell program, which began operations in the second half of 2016.
Compensation and benefits declined in the Mortgage Market in the Servicer Solutions business as we reduced headcount levels in certain businesses, consistent with the declinedecrease in Mortgage Market and Real Estate Market service revenue discussed in the revenue section aboveabove. Compensation and benefitedbenefits declined in certain of our businesses as we reduced headcount in anticipation of the revenue decline from the Ocwen and RESI portfolios and from the implementation of efficiency initiatives. In the Other Businesses, Corporate and Eliminations segment, compensation and benefits decreasedThe decrease in connectionreimbursable expenses was consistent with the transition of resources supporting Ocwen’s technology infrastructure to Ocwen and lower headcount levels in our customer relationship management business from a decrease in client relationships, asreimbursable expenses revenue discussed in the revenue section above. InThese decreases were partially offset by an increase in cost of real estate sold in the Real Estate Market compensation and benefits increasedsegment due to higher transaction volumes, particularly in the Consumer Real Estate Solutions businesssecond quarter of 2018 compared to support growththe second quarter of this business, partially offset by lower headcount levels in the Real Estate Investor Solutions business driven by lower customer volumes in certain business units.
Reimbursable expenses declined in the Mortgage Market’s Servicer Solutions business primarily2017, as a result of the change in the pricing and billing model discussed in the revenue section above.
Gross profit decreased to $187.9$105.6 million, representing 27% of service revenue, for the ninesix months ended SeptemberJune 30, 20172018 compared to $241.4 million, representing 34% of service revenue, for the nine months ended September 30, 2016 (decreased to $60.1$127.8 million, representing 27% of service revenue, for the third quarter ofsix months ended June 30, 2017 compared(decreased to $78.7$55.4 million, representing 33%27% of service revenue, for the thirdsecond quarter of 2016)2018 compared to $65.3 million, representing 27% of service revenue, for the second quarter of 2017). Gross profit as a percentage of service revenue decreased primarily duefor the three and six months ended June 30, 2018 was largely flat compared to revenue

mixthe three and investments in our growth businesses. Revenue mix changed from growth insix months ended June 30, 2017, as the revenue declines were generally offset by lower margin property preservation and buy-renovate-sell businesses and declines in other higher margin businesses.cost of revenue, as discussed above.
Selling, General and Administrative Expenses
Selling, general and administrativeadministration expenses (“SG&A”) include payroll for personnel employed in executive, finance, law, compliance, human resources, vendor management, facilities, risk management, sales and marketing roles. This category also includes professional fees, occupancy related costs, amortization of intangible assets, professional services, marketing costs, and depreciation and amortization of non-operating assets and other expenses.

SG&A expenseexpenses consisted of the following:
 Three months ended September 30, Nine months ended September 30, Three months ended June 30, Six months ended June 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
                        
Compensation and benefits $15,068
 $14,145
 7
 $43,115
 $42,460
 2
 $12,197
 $15,541
 (22) $25,766
 $28,047
 (8)
Occupancy related costs 8,536
 8,903
 (4) 28,347
 26,785
 6
 7,189
 9,538
 (25) 15,623
 19,811
 (21)
Amortization of intangible assets 8,604
 11,465
 (25) 27,143
 36,432
 (25) 7,544
 9,393
 (20) 14,691
 18,539
 (21)
Marketing costs 3,978
 3,697
 8
 7,585
 7,966
 (5)
Professional services 3,886
 4,097
 (5) 11,983
 17,533
 (32) 4,328
 4,367
 (1) 7,554
 8,097
 (7)
Marketing costs 3,992
 9,275
 (57) 11,958
 21,438
 (44)
Depreciation and amortization 2,286
 2,557
 (11) 7,068
 7,514
 (6) 1,950
 2,361
 (17) 4,218
 4,782
 (12)
Other 4,250
 3,444
 23
 17,179
 9,547
 80
 5,738
 7,573
 (24) 10,611
 12,929
 (18)
                        
Selling, general and administrative expenses $46,622
 $53,886
 (13) $146,793
 $161,709
 (9) $42,924
 $52,470
 (18) $86,048
 $100,171
 (14)
SG&A for the ninesix months ended SeptemberJune 30, 20172018 of $146.8$86.0 million decreased 9%14% compared to the ninesix months ended SeptemberJune 30, 20162017 ($46.642.9 million for the thirdsecond quarter of 2017, a 13%2018, an 18% decrease compared to the thirdsecond quarter of 2016)2017). The decreases in SG&A were primarily due to lower marketingcompensation and benefits in certain of our businesses as we reduced headcount from the implementation of efficiency initiatives. In addition, decreases in SG&A were due to lower occupancy costs, driven by initial non-recurring Owners.com market launch costs incurred during the nine months ended September 30, 2016, the reduction in Owners.com recurring marketing spending as the business unit focuses on improving the lead to closing conversion ratesubleasing of certain office facilities, and lower amortization of intangible assets, driven by an increase in total projectedlower revenue to be generated by the Homeward Residential, Inc. (“Homeward”) and Residential Capital, LLC (“ResCap”) portfolios over(revenue-based amortization) in the lives of these portfolios (revenue-based amortization). In addition, professional services legal costs were lower for the nine months ended September 30, 2017 in connectionMortgage Market segment, consistent with the resolution of, and reduction in activities related to, several litigation and regulatory matters.the size of Ocwen’s portfolio discussed in the revenue section above. The decreasedecreases in SG&A forwere also due to the nine months ended September 30, 2017 was partially offset bydecrease in other from unfavorable loss accrual adjustments of $2.7 million relating to facility closures and litigation related costs in other SG&Arecorded in the second quarter of 2017 (no comparative amount for the nine months ended September 30, 2016). In addition, the decreasesamounts in SG&A for the nine month ended September 30, 2017 were partially offset by a $3.0 million favorable loss accrual adjustment in other SG&A in the nine months ended September 30, 2016 (no comparative amounts for the nine months ended September 30, 2017 and the third quarter of 2017 and 2016)2018).
Income from Operations
Income from operations decreased to $41.1$19.5 million, representing 5% of service revenue, for the six months ended June 30, 2018 compared to $27.7 million, representing 6% of service revenue, for the ninesix months ended SeptemberJune 30, 2017 compared to $79.7 million, representing 11% of service revenue, for the nine months ended September 30, 2016 (decreased to $13.5$12.4 million, representing 6% of service revenue, for the thirdsecond quarter of 20172018 compared to $24.9$12.8 million, representing 10%5% of service revenue, for the thirdsecond quarter of 2016)2017). The decrease in operatingOperating income as a percentage of service revenue for the three and six months ended June 30, 2018 was largely flat compared to the result ofthree and six months ended June 30, 2017, as the decrease in gross profit margin, partiallyrevenue declines were generally offset by lower cost of revenue and SG&A expenses, as discussed above.&A.
Other Income (Expense), net
Other income (expense), net principally includes interest expense and other non-operating gains and losses. Interest expense was $16.9 million for the nine months ended September 30, 2017, a decrease of $1.6 million compared to the nine months ended September 30, 2016 ($5.6 million for the third quarter of 2017, a decrease of $0.4 million compared to the third quarter of 2016)Effective January 1, 2018, other income (expense), primarily due to the 2017 and 2016 repurchases of portions of our senior secured term loan with an aggregate par value of $101.1 million, partially offset by an increase in the senior secured term loan interest rate from 4.50% as of December 31, 2016 and 4.72% as of June 30, 2017 to 4.74% as of September 30, 2017. Other non-operatingnet includes unrealized gains and losses primarily represent gains(losses) on the early extinguishment of debt and income and expenses related to our investment in RESI common stock.(see Factors Affecting Comparability above).

DuringOther income (expense), net for the ninesix months ended SeptemberJune 30, 2018 of $(21.4) million compares to $(5.7) million for the six months ended June 30, 2017 we repurchased portions($(9.4) million for the second quarter of 2018 and $(0.7) million for the second quarter of 2017). The increase in other expenses, net for the six months ended June 30, 2018 compared to the six months ended June 30, 2017 was primarily due to an unrealized loss of $6.0 million on our investment in RESI in 2018, the $4.4 million loss on debt refinancing during the second quarter of 2018 and higher interest expense for the second quarter of 2018 from a higher interest rate on the Credit Agreement compared to the prior senior secured term loan with an aggregate par value of $50.1 million at a weighted average discount of 12.2%, recognizingloan. In addition, we recorded a net gain of $5.4$3.9 million on the early extinguishment of debt (repurchased aggregate par valuein the second quarter of $24.1 million at a weighted average discount2017. The increase in other expenses, net for the second quarter of 7.5%, recognizing a2018 was primarily due to the loss on debt refinancing, higher interest expense and the net gain of $1.5 million on the early extinguishment of debt, for the third quarter of 2017). During the nine months ended September 30, 2016, we repurchased portions of our senior secured term loan withas discussed above, partially offset by an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a netunrealized gain of $5.5$1.5 million on the early extinguishment of debt (no repurchases in the third quarter of 2016).
During the nine months ended September 30, 2017 and 2016, we earned dividends of $1.9 million and $1.0 million, respectively ($0.6 million for the third quarter of 2017 and no comparative amount for the third quarter of 2016) related to our investment in RESI. In addition, duringRESI for the nine months ended September 30, 2016, we incurred expenses of $3.4 million related to this investment (no comparative amounts in 2017 and the thirdsecond quarter of 2016).2018.
Income Tax ProvisionBenefit (Provision)
We recognized an income tax provisionbenefit of $7.6$0.5 million for the ninesix months ended SeptemberJune 30, 20172018 compared to $12.8an income tax provision of $5.0 million for the ninesix months ended SeptemberJune 30, 2016 ($2.62017 (income tax provision of $0.8 million and $7.3$2.4 million for the thirdsecond quarter of 20172018 and 2016,2017, respectively). Our effective tax rate was 23.6%28.9% and 20.1%22.9% for the ninesix months ended SeptemberJune 30, 2018 and 2017, respectively (26.6% and September 30, 2016, respectively (25.0% and 39.0%20.0% for the thirdsecond quarter of 20172018 and 2016,2017, respectively). Our effective tax rates differ from the Luxembourg statutory tax rate of 26.0% and 27.1% in 2018 and 29.2% in 2017, and 2016, respectively, primarily due to the effect of certain deductions in Luxembourg and the mix of income and losses with varying tax rates in multiple taxing jurisdictions. The higherjurisdictions and, for the three and six months ended June 30, 2017, the effect of certain deductions in Luxembourg. Our effective income tax rate for the nine months ended September 30, 2017 was primarily the result of lower pretax income, which changed the mix of taxable income across the jurisdictionscan vary due to changes in which we operate. The lower effective income tax rate for the third quarter of 2017 was primarily the result of adjustments made in the third quarter of 2016 to true-up the tax provision from prior quarters. This was partially offset by higher pretax income in the third quarter of 2016, which, as discussed above, changed the mix of taxable income across the jurisdictions in which we operate.

SEGMENT RESULTS OF OPERATIONS
Effective January 1, 2017, our reportable segments changed as a result of changes in our internal organization, which changed the way our Chief Executive Officer (our chief operating decision maker) manages our businesses, allocates resources and evaluates performance. We now report our operations through two new reportable segments: Mortgage Market and Real Estate Market. In addition, we report Other Businesses, Corporate and Eliminations separately. Prior to the January 1, 2017 change in reportable segments, our reportable segments were Mortgage Services, Financial Services and Technology Services. The former Mortgage Services segment was separated into the Mortgage Market and Real Estate Market segments (see Overview - Our Business). Furthermore, certain of the software services business units that were formerly in the Technology Services segment and the mortgage charge-off collections business that was formerly in the Financial Services segment are now included in the Mortgage Market. Other Businesses, Corporate and Eliminations includes the asset recovery management services and customer relationship management services that were formerly in the Financial Services segment as well as IT infrastructure management services formerly in the Technology Services segment (see Overview - Our Business). Prior year comparable period segment disclosures have been restated to conform to the current year presentation.
The following section provides a discussion of pretax results of operations of our business segments. Transactions between segments are accounted for as third party arrangements for purposes of presenting segment results of operations and eliminated in consolidation.operations.
Financial information for our segments was as follows:
 Three months ended September 30, 2017 Three months ended June 30, 2018
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue  
  
  
  
        
Service revenue $189,615
 $21,113
 $13,580
 $224,308
 $169,457
 $23,664
 $15,740
 $208,861
Reimbursable expenses 8,842
 1,008
 16
 9,866
 8,518
 481
 9
 9,008
Non-controlling interests 805
 
 
 805
 687
 
 
 687
 199,262
 22,121
 13,596
 234,979
 178,662
 24,145
 15,749
 218,556
Cost of revenue 137,466
 23,497
 13,935
 174,898
 115,329
 28,191
 19,686
 163,206
Gross profit (loss) 61,796
 (1,376) (339) 60,081
 63,333
 (4,046) (3,937) 55,350
Selling, general and administrative expenses 28,006
 4,208
 14,408
 46,622
 20,604
 5,180
 17,140
 42,924
Income (loss) from operations 33,790
 (5,584) (14,747) 13,459
 42,729
 (9,226) (21,077) 12,426
Total other income (expense), net 26
 
 (3,128) (3,102) (4) 12
 (9,363) (9,355)
                
Income (loss) before income taxes and
non-controlling interests
 $33,816
 $(5,584) $(17,875) $10,357
 $42,725
 $(9,214) $(30,440) $3,071
                
Margins:  
  
  
  
 
 
 
 
Gross profit (loss)/service revenue 33% (7)% (2)% 27% 37% (17)% (25)% 27%
Income (loss) from operations/service revenue 18% (26)% (109)% 6% 25% (39)% (134)% 6%

 Three months ended September 30, 2016 Three months ended June 30, 2017
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue  
  
  
  
        
Service revenue $199,176
 $21,231
 $19,375
 $239,782
 $198,414
 $24,347
 $15,346
 $238,107
Reimbursable expenses 11,762
 285
 33
 12,080
 11,094
 783
 14
 11,891
Non-controlling interests 883
 
 
 883
 687
 
 
 687
 211,821
 21,516
 19,408
 252,745
 210,195
 25,130
 15,360
 250,685
Cost of revenue 138,646
 16,634
 18,722
 174,002
 144,326
 26,844
 14,223
 185,393
Gross profit 73,175
 4,882
 686
 78,743
Gross profit (loss) 65,869
 (1,714) 1,137
 65,292
Selling, general and administrative expenses 29,903
 6,961
 17,022
 53,886
 29,805
 5,551
 17,114
 52,470
Income (loss) from operations 43,272
 (2,079) (16,336) 24,857
 36,064
 (7,265) (15,977) 12,822
Total other income (expense), net 10
 
 (6,071) (6,061) 102
 
 (764) (662)
                
Income (loss) before income taxes and
non-controlling interests
 $43,282
 $(2,079) $(22,407) $18,796
 $36,166
 $(7,265) $(16,741) $12,160
                
Margins:  
  
  
  
  
  
  
  
Gross profit/service revenue 37% 23 % 4 % 33%
Gross profit (loss)/service revenue 33% (7)% 7 % 27%
Income (loss) from operations/service revenue 22% (10)% (84)% 10% 18% (30)% (104)% 5%
  Six months ended June 30, 2018
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
         
Revenue  
  
  
  
Service revenue $328,612
 $38,467
 $30,548
 $397,627
Reimbursable expenses 16,176
 958
 21
 17,155
Non-controlling interests 1,212
 
 
 1,212
  346,000
 39,425
 30,569
 415,994
Cost of revenue 226,402
 46,745
 37,253
 310,400
Gross profit (loss) 119,598
 (7,320) (6,684) 105,594
Selling, general and administrative expenses 43,978
 9,298
 32,772
 86,048
Income (loss) from operations 75,620
 (16,618) (39,456) 19,546
Total other income (expense), net 12
 14
 (21,473) (21,447)
         
Income (loss) before income taxes and
non-controlling interests
 $75,632
 $(16,604) $(60,929) $(1,901)
         
Margins:  
  
  
  
Gross profit (loss)/service revenue 36% (19)% (22)% 27%
Income (loss) from operations/service revenue 23% (43)% (129)% 5%

  Nine months ended September 30, 2017
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
         
Revenue  
  
  
  
Service revenue $583,002
 $64,649
 $44,603
 $692,254
Reimbursable expenses 29,071
 2,665
 50
 31,786
Non-controlling interests 2,107
 
 
 2,107
  614,180
 67,314
 44,653
 726,147
Cost of revenue 421,942
 72,484
 43,818
 538,244
Gross profit (loss) 192,238
 (5,170) 835
 187,903
Selling, general and administrative expenses 86,493
 14,084
 46,216
 146,793
Income (loss) from operations 105,745
 (19,254) (45,381) 41,110
Total other income (expense), net 138
 
 (8,985) (8,847)
         
Income (loss) before income taxes and
non-controlling interests
 $105,883
 $(19,254) $(54,366) $32,263
         
Margins:  
  
  
  
Gross profit (loss)/service revenue 33% (8)% 2 % 27%
Income (loss) from operations/service revenue 18% (30)% (102)% 6%

 Nine months ended September 30, 2016 Six months ended June 30, 2017
(in thousands) Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource Mortgage Market Real Estate Market Other Businesses, Corporate and Eliminations Consolidated Altisource
                
Revenue  
  
  
  
  
  
  
  
Service revenue $584,740
 $68,805
 $61,841
 $715,386
 $393,387
 $43,536
 $31,023
 $467,946
Reimbursable expenses 39,809
 1,424
 84
 41,317
 20,229
 1,657
 34
 21,920
Non-controlling interests 1,973
 
 
 1,973
 1,302
 
 
 1,302
 626,522
 70,229
 61,925
 758,676
 414,918
 45,193
 31,057
 491,168
Cost of revenue 408,412
 47,946
 60,878
 517,236
 284,476
 48,987
 29,883
 363,346
Gross profit 218,110
 22,283
 1,047
 241,440
Gross profit (loss) 130,442
 (3,794) 1,174
 127,822
Selling, general and administrative expenses 90,498
 18,755
 52,456
 161,709
 58,487
 9,876
 31,808
 100,171
Income (loss) from operations 127,612
 3,528
 (51,409) 79,731
 71,955
 (13,670) (30,634) 27,651
Total other income (expense), net 144
 
 (16,017) (15,873) 112
 
 (5,857) (5,745)
                
Income (loss) before income taxes and
non-controlling interests
 $127,756
 $3,528
 $(67,426) $63,858
 $72,067
 $(13,670) $(36,491) $21,906
                
Margins:  
  
  
  
  
  
  
  
Gross profit/service revenue 37% 32% 2 % 34%
Gross profit (loss)/service revenue 33% (9)% 4 % 27%
Income (loss) from operations/service revenue 22% 5% (83)% 11% 18% (31)% (99)% 6%


Mortgage Market
Revenue
Revenue by business unit was as follows:
 Three months ended September 30, Nine months ended September 30, Three months ended June 30, Six months ended June 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
                        
Service revenue:  
      
    
  
      
    
Servicer Solutions $176,258
 $183,804
 (4) $545,447
 $546,736
 
 $157,609
 $185,756
 (15) $305,418
 $369,189
 (17)
Origination Solutions 13,357
 15,372
 (13) 37,555
 38,004
 (1) 11,848
 12,658
 (6) 23,194
 24,198
 (4)
Total service revenue 189,615
 199,176
 (5) 583,002
 584,740
 
 169,457
 198,414
 (15) 328,612
 393,387
 (16)
                        
Reimbursable expenses:                        
Servicer Solutions 8,803
 11,684
 (25) 28,854
 39,632
 (27) 8,460
 11,015
 (23) 16,062
 20,051
 (20)
Origination Solutions 39
 78
 (50) 217
 177
 23
 58
 79
 (27) 114
 178
 (36)
Total reimbursable expenses 8,842
 11,762
 (25) 29,071
 39,809
 (27) 8,518
 11,094
 (23) 16,176
 20,229
 (20)
                        
Non-controlling interests 805
 883
 (9) 2,107
 1,973
 7
 687
 687
 
 1,212
 1,302
 (7)
                        
Total revenue $199,262
 $211,821
 (6) $614,180
 $626,522
 (2) $178,662
 $210,195
 (15) $346,000
 $414,918
 (17)
We recognized service revenue of $583.0$328.6 million for the ninesix months ended SeptemberJune 30, 2017,2018, a less than 1%16% decrease compared to the ninesix months ended SeptemberJune 30, 20162017 ($189.6169.5 million for the thirdsecond quarter of 2017,2018, a 5%15% decrease compared to the thirdsecond quarter of 2016)2017). ServiceWe also recognized reimbursable expense revenue of $16.2 million for the ninesix months ended SeptemberJune 30, 2018, a 20% decrease compared to the six months ended June 30, 2017 declined($8.5 million for the second quarter of 2018, a 23% decrease compared to the second quarter of 2017). The decreases in service revenue and reimbursable expense revenue were primarily as a result of the normal run-offreduction in the size of Ocwen’s portfolio and number of delinquent loans in its portfolio resulting from loan servicing portfoliorepayments, loan modifications, short sales, REO sales and other forms of resolution in the Servicer Solutions business. This decline was almost entirely offset by growth in referrals of certain higher fee property preservation services, a change in 2015 in the pricing and billing model for preservation services on new Ocwen REO referrals that resulted in certain services thatThese decreases were historically reimbursable expenses revenue becoming service revenue, the acquisition of Granite in July 2016 and growth in non-Ocwen service revenues from new and existing customers in the Servicer Solutions business. Service revenue for the third quarter of 2017 declined primarily as a result of the normal run-off of Ocwen’s loan servicing portfolio in the Servicer Solutions business. This decline was partially offset by growth in referrals of certain higher feethe non-Ocwen property preservation services, a change in 2015 in the pricing and billing model for preservation services as discussed above and growth in non-Ocwen service revenues from new and existing customers in the Servicer Solutionsinspection business.
The decreases in reimbursable expenses revenue were primarily due to the change in 2015 in the pricing and billing model for preservation services on new Ocwen REO referrals described above.
Certain of our Mortgage Market businesses are impacted by seasonality. Revenues from property sales, loan originations and certain property preservation services are generally lowest during the fall and winter months and highest during the spring and summer months.
Cost of Revenue and Gross Profit
Cost of revenue consisted of the following:
 Three months ended September 30, Nine months ended September 30, Three months ended June 30, Six months ended June 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
                        
Compensation and benefits $41,475
 $44,876
 (8) $126,153
 $134,693
 (6) $33,659
 $41,923
 (20) $68,625
 $84,678
 (19)
Outside fees and services 74,902
 70,506
 6
 228,982
 199,737
 15
 62,232
 78,710
 (21) 119,793
 154,080
 (22)
Reimbursable expenses 8,842
 11,762
 (25) 29,071
 39,809
 (27) 8,518
 11,094
 (23) 16,176
 20,229
 (20)
Technology and telecommunications 7,708
 7,372
 5
 23,589
 21,795
 8
 6,344
 7,709
 (18) 12,690
 15,881
 (20)
Depreciation and amortization 4,539
 4,130
 10
 14,147
 12,378
 14
 4,576
 4,890
 (6) 9,118
 9,608
 (5)
                        
Cost of revenue $137,466
 $138,646
 (1) $421,942
 $408,412
 3
 $115,329
 $144,326
 (20) $226,402
 $284,476
 (20)
Cost of revenue for the ninesix months ended SeptemberJune 30, 20172018 of $421.9$226.4 million increaseddecreased by 3%20% compared to the ninesix months ended SeptemberJune 30, 20162017 ($137.5115.3 million for the thirdsecond quarter of 2017,2018, a 1%20% decrease compared to the thirdsecond quarter of 2016)2017). The increasedecreases in cost of revenue for the nine months ended September 30, 2017 waswere primarily driven by higher outside feeslower service revenue and services, partially offsetcost reduction initiatives. Additionally, the decrease in compensation and benefits and the decrease in technology and telecommunications costs were driven by decreasesthe redeployment of certain technology resources to our Other Businesses, Corporate and Eliminations for the development of enterprise-wide technology initiatives. The decrease in reimbursable expenses and compensation and benefits. Outside fees and services increased due to growth in referrals of certain higher cost property preservation services in the Servicer Solutions business,was consistent with the growthdecrease in servicereimbursable expenses revenue discussed in the revenue section above, particularly during the first half of 2017. Reimbursable expenses declined primarily as a result of the change in billing discussed in the revenue section above. Compensation and benefits declined in certain of the Servicer Solutions businesses as we reduced headcount levels in certain businesses, consistent with the decline in service revenue discussed in the revenue section above and benefited from efficiency initiatives. The decrease in cost of revenue for the third quarter of 2017 was primarily due to a decrease in compensation and benefits in certain of the Servicer Solutions businesses and reimbursable expenses, partially offset by an increase in outside fees and services, consistent with the service revenue discussion above.

Gross profit decreased to $192.2$119.6 million, representing 36% of service revenue, for the six months ended June 30, 2018 compared to $130.4 million, representing 33% of service revenue, for the ninesix months ended SeptemberJune 30, 2017 compared(decreased to $218.1$63.3 million, representing 37% of service revenue for the nine months ended September 30, 2016 (decreasedsecond quarter of 2018, compared to $61.8$65.9 million, representing 33% of service revenue for the thirdsecond quarter of 2017, compared to $73.2 million, representing 37% of service revenue for the third quarter of 2016)2017). Gross profit as a percentage of service revenue declinedincreased primarily due to service revenue mix from growth in thefewer lower margin property preservation services and declinesreferrals related to the reduction in other higher margin businesses.the size of Ocwen’s portfolio, as discussed above. Our margins can vary substantially depending upon service revenue mix.
Selling, General and Administrative Expenses and Income from Operations
SG&A expenses consisted of the following:
 Three months ended September 30, Nine months ended September 30, Three months ended June 30, Six months ended June 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
                        
Compensation and benefits $6,292
 $5,492
 15
 $17,393
 $16,368
 6
 $3,112
 $5,947
 (48) $7,969
 $11,101
 (28)
Occupancy related costs 5,648
 4,997
 13
 17,687
 15,187
 16
 3,924
 6,823
 (42) 9,178
 12,039
 (24)
Amortization of intangible assets 7,975
 10,761
 (26) 25,119
 34,179
 (27) 6,618
 8,709
 (24) 13,137
 17,144
 (23)
Professional services 2,319
 2,186
 6
 7,018
 9,314
 (25) 1,825
 2,469
 (26) 3,271
 4,699
 (30)
Marketing costs 2,170
 3,443
 (37) 6,405
 7,859
 (19) 1,603
 1,763
 (9) 3,331
 4,235
 (21)
Depreciation and amortization 1,012
 1,053
 (4) 2,881
 2,964
 (3) 678
 1,006
 (33) 1,574
 1,869
 (16)
Other 2,590
 1,971
 31
 9,990
 4,627
 116
 2,844
 3,088
 (8) 5,518
 7,400
 (25)
                        
Selling, general and administrative expenses $28,006
 $29,903
 (6) $86,493
 $90,498
 (4) $20,604
 $29,805
 (31) $43,978
 $58,487
 (25)
SG&A for the ninesix months ended SeptemberJune 30, 20172018 of $86.5$44.0 million decreased by 4%25% compared to the ninesix months ended SeptemberJune 30, 20162017 ($28.020.6 million for the thirdsecond quarter of 2017,2018, a 6%31% decrease compared to the thirdsecond quarter of 2016)2017). The decreases in SG&A were primarily driven bydue to lower amortization of intangible assets, driven by an increase in total projectedlower revenue to be generated by the Homeward and ResCap portfolios over(revenue-based amortization), consistent with the livesreduction in the size of these portfolios (revenue-based amortization).Ocwen’s portfolio discussed in the revenue section above. Compensation and benefits decreased due to lower cost allocations driven by declining revenues, as discussed in the revenue section above, and the implementation of efficiency initiatives. In addition, lower occupancy costs were driven by initiatives to reduce our facilities footprint. For the six months ended June 30, 2018, legal costs in professional services legal costs were lower for the nine months ended September 30, 2017decreased in connection with the resolution of, and reduction in activities related to, several litigation and regulatory matters. The decreases in SG&A for the nine months ended September 30, 2017 were partially offset by a $3.0 million favorable loss accrual adjustment in other SG&A in the nine months ended September 30, 2016 (no comparative amounts for the nine months ended September 30, 2017 and the third quarter of 2017 and 2016).
Income from Operations
Income from operations decreasedincreased to $105.7$75.6 million, representing 23% of service revenue, for the six months ended June 30, 2018 compared to $72.0 million, representing 18% of service revenue, for the ninesix months ended SeptemberJune 30, 2017 compared(increased to $127.6$42.7 million, representing 22%25% of service revenue for the nine months ended September 30, 2016 (decreasedsecond quarter of 2018, compared to $33.8$36.1 million, representing 18% of service revenue for the thirdsecond quarter of 2017, compared to $43.3 million, representing 22% of service revenue for the third quarter of 2016)2017). The decreasesincreases in operating income as a percentage of service revenue were primarily the result of lowerhigher gross profit margins from the decrease in revenue, partially offset byand lower SG&A, as discussed above.

Real Estate Market
Revenue
Revenue by business unit was as follows:
 Three months ended September 30, Nine months ended September 30, Three months ended June 30, Six months ended June 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
                        
Service revenue:  
      
    
  
      
    
Consumer Real Estate Solutions $1,441
 $213
 N/M
 $3,440
 $732
 N/M
 $2,312
 $1,290
 79
 $3,717
 $1,999
 86
Real Estate Investor Solutions 19,672
 21,018
 (6) 61,209
 68,073
 (10) 21,352
 23,057
 (7) 34,750
 41,537
 (16)
Total service revenue 21,113
 21,231
 (1) 64,649
 68,805
 (6) 23,664
 24,347
 (3) 38,467
 43,536
 (12)
                        
Reimbursable expenses:                        
Consumer Real Estate Solutions 
 
 
 2
 
 N/M
Real Estate Investor Solutions 1,008
 285
 254
 2,665
 1,424
 87
 481
 783
 (39) 956
 1,657
 (42)
Total reimbursable expenses 1,008
 285
 254
 2,665
 1,424
 87
 481
 783
 (39) 958
 1,657
 (42)
                        
Total revenue $22,121
 $21,516
 3
 $67,314
 $70,229
 (4) $24,145
 $25,130
 (4) $39,425
 $45,193
 (13)
N/M — not meaningful.
We recognized service revenue of $64.6$38.5 million for the ninesix months ended SeptemberJune 30, 2017,2018, a 6%12% decrease compared to the ninesix months ended SeptemberJune 30, 20162017 ($21.123.7 million for the thirdsecond quarter of 2017,2018, a 1%3% decrease compared to the thirdsecond quarter of 2016)2017). The decreases in service revenue were primarily due to RESI’s lower property preservation referrals and REO salesdriven by a decline in revenues in the Real Estate Investor Solutions business from RESI’s smaller portfolio of non-performing loans and REO, as RESI continues its transition from buying non-performing loans to sell off this portfolio and instead focuses on directly acquiring, renovating and managing rental homes. These decreases were partially offset by growthincreases in home sales revenuethe buy-renovate-lease-sell business in our buy-renovate-sell program in the Real Estate Investor Solutions, business, which began operationsparticularly in the second halfquarter of 2016,2018 compared to the second quarter of 2017, due to a higher number of homes sold and growth in the renovation management business in Real Estate Investor Solutions. Additionally, the net decreases in Real Estate Investor Solutions were partially offset by increases in the Consumer Real Estate Solutions business from higher transaction volumes.volumes and unit revenue in 2018.
Certain of our Real Estate Market businesses are impacted by seasonality. Revenues from property sales and certain property preservation services are generally lowest during the fall and winter months and highest during the spring and summer months.
Cost of Revenue and Gross Profit (Loss)Loss
Cost of revenue consisted of the following:
  Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
             
Compensation and benefits $8,777
 $8,173
 7
 $28,167
 $21,335
 32
Outside fees and services 7,865
 6,229
 26
 19,249
 20,751
 (7)
Cost of real estate sold 4,411
 
 N/M
 16,461
 
 N/M
Reimbursable expenses 1,008
 285
 254
 2,665
 1,424
 87
Technology and telecommunications 1,203
 1,766
 (32) 4,659
 3,874
 20
Depreciation and amortization 233
 181
 29
 1,283
 562
 128
             
Cost of revenue $23,497
 $16,634
 41
 $72,484
 $47,946
 51
N/M — not meaningful.
  Three months ended June 30, Six months ended June 30,
(in thousands) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
             
Compensation and benefits $7,530
 $10,148
 (26) $14,532
 $19,390
 (25)
Outside fees and services 5,791
 6,669
 (13) 12,660
 11,385
 11
Cost of real estate sold 13,320
 7,114
 87
 16,499
 12,049
 37
Reimbursable expenses 481
 783
 (39) 958
 1,657
 (42)
Technology and telecommunications 867
 1,734
 (50) 1,710
 3,456
 (51)
Depreciation and amortization 202
 396
 (49) 386
 1,050
 (63)
             
Cost of revenue $28,191
 $26,844
 5
 $46,745
 $48,987
 (5)
Cost of revenue for the ninesix months ended SeptemberJune 30, 20172018 of $72.5$46.7 million increaseddecreased by 51%5% compared to the ninesix months ended SeptemberJune 30, 20162017 ($23.528.2 million for the thirdsecond quarter of 2017,2018, a 41%5% increase compared to the thirdsecond quarter of 2016)2017). The increasesdecrease in cost of revenue werefor the six months ended June 30, 2018 was primarily driven by lower compensation and benefits, which declined in certain of the Real Estate Investor Solutions businesses as we reduced headcount in anticipation of the decreases in revenue volumes from RESI’s portfolio discussed in the revenue section above, and a decrease in technology and telecommunications expense due to increased the reduction in headcount and transaction volumes. These decreases were partially offset by an increase in the

cost of real estate sold, particularly in the second quarter of 2018 compared to the second quarter of 2017, in connection with our buy-renovate-lease-sell program in the Real Estate Investor Solutions business, from real estate sold in connection with our buy-renovate-sell program, partially offset by lower property preservation referrals. Compensation and benefits increased in the Consumer Real Estate Solutions businessdue to support growth of this business, partially offset by lower headcount levels in the Real Estate Investor Solutions business driven by lower customer volumes in certain business units, consistent with the decline in service revenue discussed in the revenue section above.higher transaction volumes.
Gross profit decreasedloss increased to a loss of $5.2$(7.3) million, representing (8)(19)% of service revenue, for the ninesix months ended SeptemberJune 30, 2017,2018, compared to gross profit of $22.3$(3.8) million, representing 32%(9)% of service revenue, for the ninesix months ended SeptemberJune 30, 2016 (decreased2017 (loss of $(4.0) million, representing (17)% of service revenue for the second quarter of 2018, compared to a loss of $1.4$(1.7) million, representing (7)% of service revenue for the thirdsecond quarter of 2017, compared to gross

profit of $4.9 million, representing 23%2017). Gross loss as a percent of service revenue for the third quarter of 2016). Gross profit declinedincreased primarily as a result of growth ofservice revenue mix from fewer higher margin REO sales and higher revenues in the lower margin buy-renovate-sell program and lower brokerage commissions from higher margin REO sales.buy-renovate-lease-sell program. Our margins can vary substantially depending upon service revenue mix.
Selling, General and Administrative Expenses and Income (Loss) from Operations
SG&A expenses consisted of the following:
  Three months ended September 30, Nine months ended September 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease)
             
Compensation and benefits $732
 $541
 35
 $2,469
 $1,451
 70
Occupancy related costs 631
 615
 3
 2,353
 1,681
 40
Amortization of intangible assets 211
 204
 3
 633
 752
 (16)
Professional services 339
 368
 (8) 974
 972
 
Marketing costs 1,786
 5,751
 (69) 5,390
 13,231
 (59)
Depreciation and amortization 180
 92
 96
 561
 342
 64
Other 329
 (610) 154
 1,704
 326
 N/M
             
Selling, general and administrative expenses $4,208
 $6,961
 (40) $14,084
 $18,755
 (25)
N/M — not meaningful.
  Three months ended June 30, Six months ended June 30,
(in thousands) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
             
Compensation and benefits $908
 $1,138
 (20) $1,617
 $1,737
 (7)
Occupancy related costs 441
 1,050
 (58) 1,012
 1,722
 (41)
Amortization of intangible assets 508
 211
 141
 719
 422
 70
Professional services 212
 312
 (32) 370
 635
 (42)
Marketing costs 2,301
 1,880
 22
 4,095
 3,604
 14
Depreciation and amortization 132
 225
 (41) 259
 381
 (32)
Other 678
 735
 (8) 1,226
 1,375
 (11)
             
Selling, general and administrative expenses $5,180
 $5,551
 (7) $9,298
 $9,876
 (6)
SG&A for the ninesix months ended SeptemberJune 30, 20172018 of $14.1$9.3 million decreased by 25%6% compared to the ninesix months ended SeptemberJune 30, 20162017 ($4.25.2 million for the thirdsecond quarter of 2017,2018, a 40%7% decrease compared to the thirdsecond quarter of 2016)2017). The decreases in SG&A were primarily the result ofdriven by lower facility costs from initiatives to reduce our facilities footprint, partially offset by higher marketing costs as a resultin Consumer Real Estate Solutions to support our anticipated growth of initial non-recurring Owners.com market launch costs incurred in 2016 and the reduction in Owners.com recurring marketing spending as the business unit focuses on improving the lead to closing conversion rate.this business.
IncomeLoss from Operations
Loss from operations decreasedincreased to a loss from operations of $19.3$(16.6) million representing (30)% of service revenue, for the ninesix months ended SeptemberJune 30, 2017 compared to income from operations of $3.5 million, representing 5% of service revenue, for the nine months ended September 30, 2016 (loss from operations of $5.6 million, representing (26)% of service revenue for the third quarter of 2017,2018 compared to a loss from operations of $2.1$(13.7) million representing (10)% of service revenue for the thirdsix months ended June 30, 2017 (loss from operations of $(9.2) million for the second quarter of 2016)2018 compared to loss from operations of $(7.3) million for the second quarter of 2017). The decreaseincreases in operating income as a percentage of service revenueloss from operations was primarily the result of lower gross profit margins, partially offset by lower SG&A, as discussed above.

Other Businesses, Corporate and Eliminations
Revenue
Revenue by business unit was as follows:
 Three months ended September 30, Nine months ended September 30, Three months ended June 30, Six months ended June 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
                        
Service revenue:  
      
    
  
      
    
Customer relationship management $6,822
 $8,777
 (22) $21,682
 $29,052
 (25) $7,246
 $7,503
 (3) $13,639
 $14,860
 (8)
Asset recovery management 5,743
 5,849
 (2) 17,940
 18,609
 (4) 6,969
 6,120
 14
 14,008
 12,197
 15
IT infrastructure services 1,015
 4,749
 (79) 4,981
 14,180
 (65) 1,525
 1,723
 (11) 2,901
 3,966
 (27)
Total service revenue 13,580
 19,375
 (30) 44,603
 61,841
 (28) 15,740
 15,346
 3
 30,548
 31,023
 (2)
                        
Reimbursable expenses:                        
Asset recovery management 16
 33
 (52) 50
 84
 (40) 9
 14
 (36) 21
 34
 (38)
Total reimbursable expenses 16
 33
 (52) 50
 84
 (40) 9
 14
 (36) 21
 34
 (38)
                        
Total revenue $13,596
 $19,408
 (30) $44,653
 $61,925
 (28) $15,749
 $15,360
 3
 $30,569
 $31,057
 (2)
We recognized service revenue of $44.6$30.5 million for the ninesix months ended SeptemberJune 30, 2017,2018, a 28%2% decrease compared to the ninesix months ended SeptemberJune 30, 20162017 ($13.615.7 million for the thirdsecond quarter of 2017,2018, a 30% decrease3% increase compared to the thirdsecond quarter of 2016)2017). The decreases weredecrease in service revenue for the six months ended June 30, 2018 was primarily due to a decline in customer relationship management services from lower transaction volumes from a customer that expanded its vendor network and a decline in IT infrastructure services which are typically(typically billed on a cost plus basis, due tobasis), which was driven by the continuing transition of resources supporting Ocwen’s technology infrastructure from Altisource to Ocwen. In addition,These decreases were partially offset by an increase in asset recovery management service revenue from growth in collection referral volumes. For the second quarter of 2018, the increase in service revenue was due to an increase in asset recovery management services, partially offset by decreases in customer relationship management revenues were lowerservices and IT infrastructure services, as we severed relationships with certain clients that were not profitable and we experienced a reduction in volume from the transition of services from one customer to another.discussed above.
Certain of our other businesses are impacted by seasonality. Revenue in the asset recovery management business tends to be higher in the first quarter, as borrowers may utilize tax refunds and bonuses to pay debts, and generally declines throughout the remainder of the year.
Cost of Revenue and Gross Profit (Loss)
Cost of revenue consisted of the following:
 Three months ended September 30, Nine months ended September 30, Three months ended June 30, Six months ended June 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
                        
Compensation and benefits $10,080
 $13,308
 (24) $31,770
 $45,165
 (30) $13,580
 $10,595
 28
 $26,478
 $21,690
 22
Outside fees and services 903
 710
 27
 2,652
 2,086
 27
 856
 876
 (2) 1,524
 1,749
 (13)
Reimbursable expenses 16
 33
 (52) 50
 84
 (40) 9
 14
 (36) 21
 34
 (38)
Technology and telecommunications 1,478
 2,364
 (37) 4,433
 6,476
 (32) 3,641
 1,498
 143
 5,903
 2,955
 100
Depreciation and amortization 1,458
 2,307
 (37) 4,913
 7,067
 (30) 1,600
 1,240
 29
 3,327
 3,455
 (4)
                        
Cost of revenue $13,935
 $18,722
 (26) $43,818
 $60,878
 (28) $19,686
 $14,223
 38
 $37,253
 $29,883
 25
Cost of revenue for the ninesix months ended SeptemberJune 30, 20172018 of $43.8$37.3 million decreasedincreased by 28%25% compared to the ninesix months ended SeptemberJune 30, 20162017 ($13.919.7 million for the thirdsecond quarter of 2017,2018, a 26% decrease38% increase compared to the thirdsecond quarter of 2016)2017). The decreasesincreases in cost of revenue were primarily due to a decreaseincreases in compensation and benefits associated withand technology and telecommunications costs, driven by the transitionredeployment of certain technology resources supporting Ocwen’sfrom the Mortgage Market segment to Other Businesses, Corporate and Eliminations for the development of enterprise-wide technology infrastructure to Ocwen and reduced headcount levels in our customer relationship management business from a decrease in client relationships, as discussed in the revenue section above.initiatives.
Gross profit (loss) decreased to $0.8 million, representing 2% of service revenue, for the nine months ended September 30, 2017 compared to $1.0 million, representing 2% of service revenue, for the nine months ended September 30, 2016 (decrease toa gross loss of $0.3$(6.7) million, representing (2)(22)% of service revenue, for the third quarter of 2017,six months ended June 30, 2018, compared to a gross profit of $0.7$1.2 million, representing 4% of service revenue, for the thirdsix months ended June 30, 2017 (decreased to a gross loss of $(3.9) million, representing (25)% of service revenue for the second quarter of 2016)2018, compared to gross profit of $1.1 million, representing 7% of service revenue for the second quarter of 2017). Gross profit as a percentage of service revenue decreased due to the decreaseincrease in IT infrastructurecost of revenue, due to the redeployment of certain technology resources from the Mortgage Market segment to Other Businesses, Corporate and customer relationship management revenue, largely offset by a reduction in compensation and benefits.Eliminations for the development of enterprise-wide technology initiatives, as described above.
Selling, General and Administrative Expenses Loss from Operations and Other Expenses, net
SG&A in Other Businesses, Corporate and Eliminations include SG&A expenses of the customer relationship management, asset recovery management and IT infrastructure services business.businesses. It also includes costs related to corporate support functions not allocated to the Mortgage Market and Real Estate Market segments.
Other income (expense), net includes interest expense and non-operating gains and losses.
Other Businesses, Corporate and Eliminations also include eliminations of transactions between the reportable segments.
SG&A expenses consisted of the following:
 Three months ended September 30, Nine months ended September 30, Three months ended June 30, Six months ended June 30,
(in thousands) 2017 2016 % Increase (decrease) 2017 2016 % Increase (decrease) 2018 2017 % Increase (decrease) 2018 2017 % Increase (decrease)
                        
Compensation and benefits $8,044
 $8,112
 (1) $23,253
 $24,641
 (6) $8,177
 $8,456
 (3) $16,180
 $15,209
 6
Occupancy related costs 2,257
 3,291
 (31) 8,307
 9,917
 (16) 2,824
 1,665
 70
 5,433
 6,050
 (10)
Amortization of intangible assets 418
 500
 (16) 1,391
 1,501
 (7) 418
 473
 (12) 835
 973
 (14)
Professional services 1,228
 1,543
 (20) 3,991
 7,247
 (45) 2,291
 1,586
 44
 3,913
 2,763
 42
Marketing costs 36
 81
 (56) 163
 348
 (53) 74
 54
 37
 159
 127
 25
Depreciation and amortization 1,094
 1,412
 (23) 3,626
 4,208
 (14) 1,140
 1,130
 1
 2,385
 2,532
 (6)
Other 1,331
 2,083
 (36) 5,485
 4,594
 19
 2,216
 3,750
 (41) 3,867
 4,154
 (7)
                        
Selling, general and administrative expenses 14,408
 17,022
 (15) 46,216
 52,456
 (12) $17,140
 $17,114
 
 $32,772
 $31,808
 3
            
Other expenses, net 3,128
 6,071
 (48) 8,985
 16,017
 (44)
            
Total corporate costs $17,536
 $23,093
 (24) $55,201
 $68,473
 (19)
SG&A for the ninesix months ended SeptemberJune 30, 20172018 of $46.2$32.8 million decreasedincreased by 12%3% compared to the ninesix months ended SeptemberJune 30, 20162017 ($14.417.1 million for the thirdsecond quarter of 2017, a 15% decrease compared to2018, which is consistent with the thirdsecond quarter of 2016)2017). The decreaseincrease in SG&A for the ninesix months ended SeptemberJune 30, 20172018 was primarily driven by an increase in professional services, due to lower professional servicesincreased legal costs in connection with the resolution of, and reduction in activities related to, severalcertain legal and regulatory matters, and lower occupancy costs driven by subleasing certain office facilities duringan increase in compensation and benefits from higher share-based compensation. The higher SG&A for the fourthsecond quarter of 20162018 was from higher professional services due to legal costs in connection with certain legal and regulatory matters and higher occupancy related costs in connection with the first halfredeployment of 2017, partiallycertain technology resources from the Mortgage Market segment to Other Businesses, Corporate and Eliminations for the development of enterprise-wide technology initiatives, offset by the decrease in other from unfavorable loss accrual adjustments of $2.7 million related to facility closures and litigation related costs in other SG&Arecorded in the first half of 2017. The decrease in SG&A for the thirdsecond quarter of 2017 was primarily due to lower occupancy costs, as discussed above.(no comparative amounts in 2018).
Loss from Operations
Loss from operations decreasedincreased to $45.4$(39.5) million for the ninesix months ended SeptemberJune 30, 20172018 compared to a loss of $51.4$(30.6) million for the ninesix months ended SeptemberJune 30, 2016 (decreased to $14.72017 ($(21.1) million for the thirdsecond quarter of 20172018 compared to a loss of $16.3$(16.0) million for the thirdsecond quarter of 2016)2017). The decreasesincrease in loss from operationsoperating losses were primarily driven by decreasesthe decrease in SG&A,gross profit, as discussed above.
Other expenses,Income (Expense), Net
Other income (expense), net principally includes interest expense and other non-operating gains and losses. ForEffective January 1, 2018, other income (expense), net includes unrealized gains and (losses) on our investment in RESI (see Factors Affecting Comparability above).
Other income (expense), net for the ninesix months ended SeptemberJune 30, 2018 of $(21.5) million compares to $(5.9) million for the six months ended June 30, 2017 ($(9.4) million for the second quarter of 2018 and $(0.8) million for the second quarter of 2017). The increase in other expenses, net of $9.0 million decreased by 44%for the six months ended June 30, 2018 compared to the ninesix months ended SeptemberJune 30, 2016 ($3.12017 was primarily due to an unrealized loss of $6.0 million on our investment in RESI in 2018, the $4.4 million loss on debt refinancing during the second quarter of 2018 and higher interest expense for the thirdsecond quarter of 2017, decreased by 48%2018 from a higher interest rate on the Credit Agreement compared to the third quarter of 2016) due to lower interest expense in 2017 and non-recurring expenses incurred in the first half of 2016, relating to our investment in RESI. In addition, other expenses, net decreased for the third quarter of 2017 from increased gains on the early extinguishment of debt and income related to our investment in RESI.
Interest expense was $16.9 million for the nine months ended September 30, 2017, a decrease of $1.6 million compared to the nine months ended September 30, 2016 ($5.6 million for the third quarter of 2017, a decrease of $0.4 million compared to the third quarter of 2016), primarily due to the 2017 and 2016 repurchases of portions of ourprior senior secured term loan with an aggregate par value of $101.1 million, partially offset by an increase in the senior secured term loan interest rate from 4.50% as of December 31, 2016 and 4.72% as of June 30, 2017 to 4.74% as of September 30, 2017.
During the nine months ended September 30, 2017,loan. In addition, we repurchased portions of our senior secured term loan with an aggregate par value of $50.1 million at a weighted average discount of 12.2%, recognizingrecorded a net gain of $5.4$3.9 million on the early extinguishment of debt (repurchased aggregate par valuein the second quarter of $24.1 million at a weighted average discount2017. The increase in other expenses, net for the second quarter of 7.5%, recognizing a2018 was primarily due to the loss on debt refinancing, higher interest expense and the net gain of $1.5 million on the early extinguishment of debt, for the third quarter of 2017). During the nine months ended September 30, 2016, we repurchased portions of our senior secured term loan withas discussed above, partially offset by an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a netunrealized gain of $5.5$1.5 million on the early extinguishment of debt (no repurchases in the third quarter of 2016).
During the nine months ended 2017 and 2016, we earned dividends of $1.9 million and $1.0 million, respectively ($0.6 million for the third quarter of 2017 and no comparative amount for the third quarter of 2016) related to our investment in RESI. In addition, duringRESI for the nine months ended September 30, 2016, we incurred expenses of $3.4 million related to this investment (no comparative amounts in 2017 and the thirdsecond quarter of 2016).2018.

LIQUIDITY AND CAPITAL RESOURCES
Liquidity
Our primary source of liquidity is cash flowsflow from operations. We seek to deploy cash generated in a disciplined manner. Principally, we intend to use cash to develop and grow complementary services and businesses that we believe will generate attractive margins in line with our core capabilities and strategy. We use cash for scheduled repayments of our senior secured term loanlong-term debt and seek to use cash from time to time to repurchase shares of our common stock and repurchase portions of our senior secured term loan.debt. In addition, we consider and evaluate business acquisitions that may arise from time to time that are aligned with our strategy.
For the ninesix months ended SeptemberJune 30, 2017,2018, we used $48.6 millionnet proceeds from the Term B Loans and operating cash to repay and repurchase portions of the prior senior secured term loan and repaid $13.9 million of borrowings ($23.812.5 million for the thirdsecond quarter of 2017) and $25.02018). In addition, we used $21.1 million to repurchase shares of our common stock ($9.511.1 million for the thirdsecond quarter of 2017)2018).
Senior Secured Term LoanCredit Agreement
On November 27, 2012,April 3, 2018, Altisource Solutions S.à r.l., a wholly-owned subsidiary of Altisource Portfolio Solutions S.A., entered into the Credit Agreement pursuant to which Altisource borrowed $412.0 million in the form of Term B Loans and obtained a $15.0 million revolving credit facility. The Term B Loans mature in April 2024 and the revolving credit facility matures in April 2023.
Proceeds from the Term B Loans were used to repay the Company’s prior senior secured term loan, agreement with Bankwhich had an outstanding balance of America, N.A.,$412.1 million as administrative agent, and certain lenders. Altisource Portfolio Solutions S.A. and certain subsidiaries are guarantorsof April 3, 2018. As of June 30, 2018, $403.8 million of the term loan. We subsequently entered into three amendments toTerm B Loans were outstanding and $413.6 million was outstanding under the senior secured term loan agreement to increase the principal amount of the senior secured term loan and, among other changes, re-establish the $200.0 million incremental term loan facility accordion, lower the interest rate, extend the maturity date by approximately one year and increase the maximum amount of Restricted Junior Payments (as defined in the senior secured term loan agreement; other capitalized terms, unless defined herein, are defined in the senior secured term loan agreement). The lenders of theprior senior secured term loan as amended, haveof December 31, 2017. There were no obligation to provide any such additional debt under the accordion provision. As of September 30, 2017, $425.1 million wasborrowings outstanding under the senior secured term loan agreement, as amended, compared to $479.7 millionrevolving credit facility as of December 31, 2016.June 30, 2018.
After giving effect to the third amendment entered into on August 1, 2014, the term loanThe Term B Loans must be repaid in equal consecutive quarterly principal installments of $1.5with $24.7 million due in 2018, $41.2 million due in 2019, $25.7 million due in 2020 and $12.4 million due annually thereafter, with the balance due at maturity. All amounts outstanding under the senior secured term loan agreementTerm B Loans will become due on the earlier of (i) December 9, 2020April 3, 2024, and (ii) the date on which the loans are declared to be due and owing by the administrative agent at the request (or with the consent) of the Required Lenders (as defined in the Credit Agreement; other capitalized terms, unless defined herein, are defined in the Credit Agreement) or as otherwise provided in the senior secured term loan agreementCredit Agreement upon the occurrence of any event of default underdefault.
In addition to the senior secured term loan agreement. However,scheduled principal payments, subject to certain exceptions, the Term B Loans are subject to mandatory prepayment upon issuances of debt, casualty and condemnation events and sales of assets, as well as from a percentage of Consolidated Excess Cash Flow if the leverage ratio exceedsis greater than 3.00 to 1.00, as calculated in accordance with the provisions of the senior secured term loan agreement, a percentage of cash flows must be used to repay principalCredit Agreement (the percentage increases if the leverage ratio exceeds 3.50 to 1.00). Certain mandatory prepayments reduce future contractual amortization payments by an amount equal to the mandatory prepayment. No mandatory prepayments were requiredowed for the ninethree months ended SeptemberJune 30, 2017. 2018.
The interest rate on the Term B Loans as of SeptemberJune 30, 20172018 was 4.74%6.33%.
DuringAltisource may incur incremental indebtedness under the nine months ended September 30, 2017, we repurchased portions of our senior secured term loan withCredit Agreement from one or more incremental lenders, which may include existing lenders, in an aggregate par value of $50.1incremental principal amount not to exceed $125.0 million, at a weighted average discount of 12.2%, recognizing a net gain of $5.4 million on the early extinguishment of debt (repurchased aggregate par value of $24.1 million at a weighted average discount of 7.5%, recognizing a net gain of $1.5 million on the early extinguishment of debt for the third quarter of 2017). During the nine months ended September 30, 2016, we repurchased portions of our senior secured term loan with an aggregate par value of $51.0 million at a weighted average discount of 13.2%, recognizing a net gain of $5.5 million on the early extinguishment of debt (no repurchasessubject to certain conditions set forth in the third quarterCredit Agreement, including a sublimit of 2016).$80.0 million with respect to incremental revolving credit commitments. The lenders have no obligation to provide any incremental indebtedness.
The debtCredit Agreement includes covenants in the senior secured term loan agreementthat restrict or limit, among other things, our ability, subject to certain exceptions and baskets, to incur additional debt, pay dividends and repurchase shares of our common stock. In the event we require additional liquidity, our ability to obtain it may be limited by the senior secured term loan.Credit Agreement.

Cash Flows
The following table presents our cash flows for the ninesix months ended SeptemberJune 30:
(in thousands) 2017 2016 % Increase (decrease)
       
Net income adjusted for non-cash items $83,771
 $115,024
 (27)
Changes in operating assets and liabilities (36,642) (8,989) N/M
Net cash provided by operating activities 47,129
 106,035
 (56)
Net cash used in investing activities (7,558) (74,095) 90
Net cash used in financing activities (74,742) (76,319) 2
Net decrease in cash and cash equivalents (35,171) (44,379) 21
Cash and cash equivalents at the beginning of the period 149,294
 179,327
 (17)
       
Cash and cash equivalents at the end of the period $114,123
 $134,948
 (15)
N/M — not meaningful.
(in thousands) 2018 2017 % Increase (decrease)
    

  
Net (loss) income adjusted for non-cash items $46,413
 $58,530
 (21)
Changes in operating assets and liabilities (23,160) (46,013) 50
Cash flows provided by operating activities 23,253
 12,517
 86
Cash flows used in investing activities (2,756) (5,658) 51
Cash flows used in financing activities (38,988) (41,677) 6
Net decrease in cash, cash equivalents and restricted cash (18,491) (34,818) 47
Cash, cash equivalents and restricted cash at the beginning of the period 108,843
 153,421
 (29)
    

  
Cash, cash equivalents and restricted cash at the end of the period $90,352
 $118,603
 (24)
Cash Flows from Operating Activities
Cash flows from operating activities generally consist of the cash effects of transactions and events that enter into the determination of net income. For the ninesix months ended SeptemberJune 30, 2017,2018, cash flows provided by operating activities were $47.1$23.3 million, or $0.07approximately $0.06 for every dollar of service revenue ($34.6 million, or $0.150.15 for every dollar of service revenue for the thirdsecond quarter of 2017)2018), compared to cash flows generated fromprovided by operating activities of $106.0$12.5 million, or $0.15approximately $0.03 for every dollar of service revenue, for the ninesix months ended SeptemberJune 30, 20162017 ($36.6 million, or $0.150.13 for every dollar of service revenue for the thirdsecond quarter of 2016)2017). The decreaseimprovement in cash flows from operations for the ninesix months ended SeptemberJune 30, 2017,2018, compared to the ninesix months ended SeptemberJune 30, 2016,2017, was primarily due to a decrease in cash used for changes in operating assets and liabilities, principally driven by the $28.0 million net payment forin the previouslyprior year period of an accrued litigation settlement, an $11.6 million increase in short-term investments in real estate andsettlement. This improvement was partially offset by lower net income, partially offset by higher collectionsadjusted for non-cash items, of accounts receivable, primarily driven by timing$12.1 million, a decrease of collections.21% compared to the six months ended June 30, 2017.
Operating cash flows can be negatively impacted because of the nature of some of our services and the mix of services provided. Certain services are performed immediately following or shortly after the referral, but the collection of the receivable does not occur until a specific event occurs (e.g., the foreclosure is complete, the REO asset is sold, etc.). Furthermore, lower margin services generate lower income and cash flows from operations. In addition, annual incentive compensation bonuses are typically paid during the first quarter of each year. Consequently, our cash flows from operations may be negatively impacted when comparing one interim period to another.
Cash Flows from Investing Activities
Cash flows from investing activities for the ninesix months ended SeptemberJune 30, 2018 and 2017 consisted of cash used for additions to premises and 2016 primarily included capital expenditures and purchases and salesequipment of available for sale securities. For the nine months ended September 30, 2017 and 2016, we used $7.5$2.8 million and $16.5$5.7 million, respectively, for capital expenditures primarily related to investments in the development of certain software applications, IT infrastructure and facility build-outs. The decrease in capital expenditures primarily related to the completion of several software development projects and facility build-outs in 2016. In addition, during the nine months ended September 30, 2016, we purchased 4.1 million shares of RESI common stock for $48.2 million including brokers’ commissions and acquired Granite for $9.6 million, prior to a $0.1 million purchase price adjustment (no comparative amounts in 2017).improvements.
Cash Flows from Financing Activities
Cash flows from financing activities for the ninesix months ended SeptemberJune 30, 2018 and 2017 and 2016 primarily included activitiesconsisted of cash flows associated with sharedebt issuances, repayments, repurchases and debt repayments and repurchases,issuance costs. In addition, financing activities include the purchase of treasury shares, proceeds from stock option exercises, and paymentsdistributions to non-controlling interests.interests and the payment of tax withholdings on issuance of restricted shares and stock option exercises. During the ninesix months ended SeptemberJune 30, 2017 and 2016,2018, we used $25.0net cash of $19.0 million to refinance and reduce our debt from the issuance of long-term debt, the costs to issue long-term debt, and prepayments and repurchases of long-term debt, compared to $24.8 million of repurchases and repayments of long-term debt for the six months ended June 30, 2017. In addition, during the six months ended June 30, 2018 and 2017, we used $21.1 million and $34.3$15.5 million, respectively, to repurchase our common stock. In addition, duringDuring the ninesix months ended SeptemberJune 30, 2018 and 2017, and 2016, we used $48.6 million and $49.2 million, respectively, to repurchase portions of our senior secured term loan and make scheduled repayments of our senior secured term loan. During the nine months ended September 30, 2017 and 2016,received proceeds from stock option exercises provided proceeds of $2.1$2.7 million and $8.9$0.8 million, respectively. During the nine months ended September 30, 2017respectively, and 2016, we distributed $2.1$1.2 million and $1.6$1.1 million, respectively, to non-controlling interests. Also during the ninesix months ended SeptemberJune 30, 2018 and 2017, we made payments of $0.4 million and $1.1 million, respectively, to satisfy employee tax withholding obligations on the issuance of restricted shares.shares and stock option exercises. These payments were made to tax authorities, at the employees’ direction, to satisfy the employees’ tax obligations rather than issuing a portion of vested restricted shares to employees.

Liquidity Requirements after SeptemberJune 30, 20172018
On September 12, 2014, we acquired certain assetsOur primary future liquidity obligations pertain to long-term debt repayments and assumed certain liabilities of Mortgage Builder Software, Inc. (“Mortgage Builder”). The Mortgage Builder purchase agreement provides forinterest expense under the payment of upCredit Agreement (see Liquidity section above) and distributions to $7.0 million in potential additional consideration based on Adjusted Revenue (as defined in the purchase agreement). As of September 30, 2017, we have recorded $0.4 million of potential additional consideration related to the Mortgage Builder acquisition. The amount ultimately paid will depend on Mortgage Builder’s Adjusted Revenue in the last of the three consecutive 12-month periods following acquisition, which concludes during the fourth quarter of 2017.
On July 17, 2015, we acquired CastleLine Holdings, LLC and its subsidiaries. A portion of the purchase consideration totaling $10.5 million is payable to the sellers over four years from the acquisition date, including $3.8 million to be paid to certain of the sellers that is contingent on future employment. As of September 30, 2017, we have paid $8.0 million of the up to $10.5 million that is payable over four years from the acquisition date and $1.3 million of the $3.8 million purchase consideration that is contingent on future employment.
Lenders One members. During the next 12 months, we expect to make mandatory repayments of $41.2 million and pay $24.7 million of interest expense (assuming the current interest rate) under the Credit Agreement and distribute approximately $2.5$2.6 million to the Lenders One members representing non-controlling interest, make mandatory repayments of $5.9 million of the senior secured term loan and pay $20.0 million of interest expense under the senior secured term loan agreement.interests.
We believe that our existing cash and cash equivalentequivalents balances, and our anticipated cash flows from operations and availability under our revolving credit facility will be sufficient to meet our liquidity needs, including to fund capital expenditures and required debt and interest payments and additions to premises and equipment, for the next 12 months.
Contractual Obligations, Commitments and Contingencies
For the ninesix months ended SeptemberJune 30, 2017,2018, there were no significant changes to our contractual obligations from those identified in our Form 10-K for the fiscal year ended December 31, 2016,2017, other than those that occur in the normal course of business. See Note 2019 to the condensed consolidated financial statements.
CRITICAL ACCOUNTING POLICIES, ESTIMATES AND RECENT ACCOUNTING PRONOUNCEMENT
We prepare our interim condensed consolidated financial statements in accordance with accounting principles generally accepted in the United States of America. In applying many of these accounting principles, we need to make assumptions, estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses in our condensed consolidated financial statements. We base our estimates and judgments on historical experience and other assumptions that we believe are reasonable under the circumstances. These assumptions, estimates and judgments, however, are often subjective. Actual results may be negatively affected based on changing circumstances. If actual amounts are ultimately different from our estimates, the revisions are included in our results of operations for the period in which the actual amounts become known.
See Note 1 to the condensed consolidated financial statements for the Company’s critical accounting policy for revenue recognition. Our other critical accounting policies are described in the MD&A section of our Form 10-K for the year ended December 31, 20162017 filed with the SEC on February 16, 2017. Those22, 2018. With the exception of the changes to our revenue recognition policy referenced above, there have been no material changes to our critical accounting policies have not changed during the ninesix months ended SeptemberJune 30, 2017.2018.
Recently Adopted and Future Adoption of New Accounting Pronouncements
See Note 1 to the condensed consolidated financial statements for a discussion of recently issued accounting pronouncements, including pronouncements that were adopted in the future adoption of new accounting pronouncements.current period.
Item 3. Quantitative and Qualitative Disclosures about Market Risk
Market Risk
Our financial market risk consists primarily of interest rate and foreign currency exchange rate risk.
Interest Rate Risk
As of SeptemberJune 30, 2017,2018, the interest rate charged on the senior secured term loannew Term B Loan was 4.74%6.33%. The interest rate iswas calculated based on the Adjusted Eurodollar Rate (as defined in the senior secured term loan agreement)Credit Agreement) with a minimum floor of 1.00% plus 3.50%4.00%.
Based on the principal amount outstanding at SeptemberJune 30, 2017,2018, a one percentage point increase or decrease in the Eurodollar Rate would increasehave increased or decreased our annual interest expense by approximately $4.3$4.0 million, based on the SeptemberJune 30, 20172018 Adjusted Eurodollar Rate. There would be a $1.0 million decrease in our annual interest expense if there was a one percentage point decrease in the Eurodollar Rate.

Currency Exchange Risk
We are exposed to currency risk from potential changes in currency values of our non-United States dollar denominated expenses, assets, liabilities and cash flows. Our most significant currency exposure relates to the Indian rupee. Based on expenses incurred in Indian rupees during the thirdsecond quarter of 2017,2018, a one percentage point increase or decrease in value of the Indian rupee in relation to the United States dollar would increase or decrease our annual expenses by approximately $1.1$0.9 million.

Item 4. Controls and Procedures
a)Evaluation of Disclosure Controls and Procedures
Our disclosure controls and procedures are designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in reports we file or submit under the Exchange Act is accumulated and communicated to our management, including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
As of SeptemberJune 30, 2017,2018, an evaluation was conducted under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) and Rule 15d-15(e) of the Exchange Act). Based on this evaluation, such officers have concluded that our disclosure controls and procedures were effective as of SeptemberJune 30, 2017.2018.
b)Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting (as defined in the Exchange Act Rules 13a-15(f) and 15d-15(f)) that occurred during the quarter ended SeptemberJune 30, 2017,2018, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


PART II — OTHER INFORMATION
Item 1. Legal Proceedings
We record a liability for contingencies if an unfavorable outcome is probable and the amount of loss can be reasonably estimated, including expected insurance coverage. For proceedings where the reasonable estimate of loss is a range, we record a best estimate of loss within the range.
Litigation
We are currently involved in legal actions in the course of our business, some of which seek monetary damages. We do not believe that the outcome of these proceedings, both individually and in the aggregate, will have a material impact on our financial condition, results of operations or cash flows.
Regulatory Matters
Periodically, we are subject to audits, examinations and investigations by federal, state and local governmental authorities and receive subpoenas, civil investigative demands or other requests for information from such governmental authorities in connection with their regulatory or investigative authority. We are currently responding to such inquiries from governmental authorities relating to certain aspects of our business. We believe it is premature to predict the potential outcome or to estimate any potential financial impact in connection with these inquiries.
As previously disclosed, Altisourcethe Company received a Notice and Opportunity to Respond and Advise (“NORA”) letter on November 10, 2016 from the CFPB indicating that the CFPB iswas considering a potential enforcement action against Altisource relating to an alleged violation of federal law that primarily concernsfocused on REALServicing and certain other technology services provided to Ocwen.Ocwen, including claims related to the features, functioning and support of such technology. The NORA letterprocess provides the recipient an opportunity to present its positions to the CFPB before an enforcement action is recommended or commenced. On December 5, 2016, we provided a written response to the NORA letter setting forth the legal, policy and factual reasons why we believe an enforcement action is not warranted. We are committed to resolving any potential concernsBy letter dated April 3, 2018, the CFPB informed the Company that the investigation of the CFPB. IfCompany has been completed and the staff of the CFPB’s Office of Enforcement currently does not intend to recommend that the CFPB were to bring antake enforcement action, against us,and further that the resolutionCompany is relieved of such action could have a material adverse impact on our business, reputation, financial condition and results of operations. However, we believe it is prematurethe document-retention obligations pursuant to predict the potential outcome or to estimate any potential financial impact in connection with any potential CFPB enforcement action.civil investigative process.
Item 1A. Risk Factors
As of the date of this filing, there have been no material changes in our risk factors from those disclosed in Part I, Item 1A, of our Form 10-K for the year ended December 31, 20162017 filed with the SEC on February 16, 2017,22, 2018, except as follows:
WeUnder certain material agreements that we are negotiatingcurrently a Services Agreementparty to or may enter into in the future, the formation by shareholders of Altisource of a “group” (as that term is used in Section 13(d) and 14(d) of the Securities Exchange Act of 1934 (the “Exchange Act”)) with NRZownership of Altisource capital stock exceeding a defined percentage may give rise to provide certain-fee based servicesa termination event or an event of default, which could result in a material adverse impact on the Ocwen Transferred Portfolio. If we are not able to reach an agreement with respect to the terms of the Services Agreement, our business andCompany’s future revenue, results of operations could be affected.and financial position.
We executedUnder certain of the Company’s material agreements, such as its senior secured term loan agreement, a non-binding LOI, as amended, with NRZ to enter into a Services Agreement, setting forth the terms pursuant to which Altisource Solutions S.à r.l.change of control would be the exclusive service provider of certain fee-based services with respectdeemed to the Ocwen Transferred Portfolio through August 2025. If we are not able to reach an agreement with respect to the termsoccur if, among other things, a “group” (as that term is used in Sections 13(d) and 14(d) of the ServicesExchange Act) is formed by shareholders holding beneficial ownership of a defined percentage of the combined voting power and/or economic interest of the Company’s capital stock. The Company’s Brokerage Agreement and our role as a service provider with respect to the Ocwen Transferred Portfolio is replaced or reduced, our revenue could be lower and our results of operations could be materially adversely affected.
We have entered into a Brokerage Agreement(as amended) with NRZ’s licensed brokerage subsidiary with respect to the Ocwen Transferred Portfolio. If the Brokerage Agreement is terminated, our business and results of operations could be affected.
We have entered intocontains a Brokerage Agreement with NRZ’s licensed brokerage subsidiary, and in a related letter agreement with NRZ, to provide real estate brokerage services on the Ocwen Transferred Portfolio and with respect to approximately $6 billion of non-Ocwen serviced non-GSE portfolios. The Brokerage Agreementsimilar provision, and the letter agreement are effective through August 31, 2025 butCompany may be terminated early upon certain termination events (including by us if we are not able to enter into material agreements in the future that contain similar provisions. The formation of a Services Agreement with NRZ), some“group” could occur without the involvement of which are not subject toor input by the Company, and such a cure period.change of control could constitute a termination event or an event of default under these agreements. If any one of these termination events occurs andagreements were terminated, or if the Brokerage Agreementevent of default is terminated,not waived, this could have a material adverse impact on ourthe Company’s future revenue,and results of operations.operations and financial position.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
The following table presents information related to our repurchases of our equity securities during the three months ended SeptemberJune 30, 2017:2018:
Period Total number of shares purchased Weighted average price paid per share 
Total number of shares purchased as part of publicly announced plans or programs(1)
 
Maximum number of shares that may yet be purchased under the plans or programs(1)
         
Common stock:        
July 1 – 31, 2017 
 $
 
 4,219,665
August 1 – 31, 2017 22,200
 22.46
 22,200
 4,197,465
September 1 – 30, 2017 250,920
 23.57
 250,920
 3,946,545
         
  273,120
 $23.48
 273,120
 3,946,545
Period 
Total number of shares purchased(1)
 Weighted average price paid per share 
Total number of shares purchased as part of publicly announced plans or programs(2)
 
Maximum number of shares that may yet be purchased under the plans or programs(2)
         
Common stock:        
April 1 – 30, 2018 219,200
 $26.04
 219,200
 2,843,019
May 1 – 31, 2018 168,500
 28.20
 168,500
 4,199,600
June 1 – 30, 2018 21,854
 30.03
 21,854
 4,177,746
         
  409,554
 $27.14
 409,554
 4,177,746
                                                              
(1) 
In addition to the repurchases included in the table above, 19,472 common shares were withheld from employees to satisfy tax withholding obligations that arose from the vesting of restricted shares and stock option exercises.
(2)
On May 17, 2017,15, 2018, our shareholders approved the renewal of the share repurchase program originally approved by the shareholders on May 18, 2016,17, 2017, which replaced the previous share repurchase program and authorizes us to purchase up to 4.64.3 million shares of our common stock in the open market, subject to certain parameters.


Item 6. Exhibits

Exhibit NumberExhibit Description
3.110.1 *†

 
   


   
10.3 *

 


*†

*†

*†

**

**
   

*
   

*
   

*
   
101*

*Pursuant to Rule 405 of Regulation S-T, the following financial information from the Company’s Quarterly Report on Form 10-Q for the period ended SeptemberJune 30, 20172018 is formatted in XBRL interactive data files: (i) Condensed Consolidated Balance Sheets at SeptemberJune 30, 20172018 and December 31, 2016;2017; (ii) Condensed Consolidated Statements of Operations and Comprehensive Income for the three and ninesix months ended SeptemberJune 30, 20172018 and 2016;2017; (iii) Condensed Consolidated Statements of Equity for the ninesix months ended SeptemberJune 30, 20172018 and 2016;2017; (iv) Condensed Consolidated Statements of Cash Flows for the ninesix months ended SeptemberJune 30, 20172018 and 2016;2017; and (v) Notes to Condensed Consolidated Financial Statements.
   
______________________________________
*Filed herewith.

Denotes a management contract or compensatory arrangement
*
Filed herewith
**
Filed herewith. Portions of this exhibit have been redacted pursuant to a request for confidential treatment. The non-public information has been filed separately with the Securities and Exchange Commission.arrangement.

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


  ALTISOURCE PORTFOLIO SOLUTIONS S.A.
  (Registrant)
    
Date:OctoberJuly 26, 20172018By:/s/ William B. Shepro
   William B. Shepro
   Director and Chief Executive Officer
   (Principal Executive Officer)
    
    
Date:OctoberJuly 26, 20172018By:/s/ Michelle D. Esterman
   Michelle D. Esterman
   Executive Vice President, Finance
   (Principal Accounting Officer)






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