UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2022March 31, 2023
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the transition period from _______ to _______
Commission File Number: 1-35335
Groupon, Inc.
(Exact name of registrant as specified in its charter)
Delaware27-0903295
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
600 W Chicago Avenue60654
Suite 400(Zip Code)
Chicago
Illinois(312)334-1579
(Address of principal executive offices)(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common stock, par value $0.0001 per shareGRPNNASDAQ Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes           No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).        
Yes          No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer                             Accelerated filer         
Non-accelerated filer                             Smaller reporting company
                                     Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes         No   
As of November 2, 2022,May 5, 2023, there were 30,437,38030,791,587 shares of the registrant's common stock outstanding.



TABLE OF CONTENTS
PART I. Financial InformationPage
PART II. Other Information

2



PART I. FINANCIAL INFORMATION
FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including statements regarding our future results of operations and financial position, business strategy and plans and our objectives for future operations.operations and future liquidity. The words "may," "will," "should," "could," "expect," "anticipate," "believe," "estimate," "intend," "continue" and other similar expressions are intended to identify forward-looking statements. We have based these forward-looking statements largely on current expectations and projections about future events and financial trends that we believe may affect our financial condition, results of operations, business strategy, short-term and long-term business operations and objectives, and financial needs. These forward-looking statements involve risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. Such risks and uncertainties include, but are not limited to, effects of the ongoing COVID-19 pandemic or other pandemics or disease outbreaks on our business; our ability to execute and achieve the expected benefits of our go-forward strategy; execution of our business and marketing strategies; volatility in our operating results; challenges arising from our international operations, including fluctuations in currency exchange rates, legal and regulatory developments in the jurisdictions in which we operate and geopolitical instability resulting from the conflict in Ukraine; global economic uncertainty, including as a result of inflationary pressures; ongoing impacts from the inflationary environment;COVID-19 pandemic and labor and supply chain challenges; retaining and adding high quality merchants and third-party business partners; retaining existing customers and adding new customers; competing successfully in our industry; providing a strong mobile experience for our customers; managing refund risks; retaining and attracting members of our executive teamand management teams and other qualified employees and personnel; customer and merchant fraud; payment-related risks; our reliance on email, internet search engines and mobile application marketplaces to drive traffic to our marketplace; cybersecurity breaches; maintaining and improving our information technology infrastructure; reliance on cloud-based computing platforms; completing and realizing the anticipated benefits from acquisitions, dispositions, joint ventures and strategic investments; lack of control over minority investments; managing inventory and order fulfillment risks; claims related to product and service offerings; protecting our intellectual property; maintaining a strong brand; the impact of future and pending litigation; compliance with domestic and foreign laws and regulations, including the CARD Act, GDPR, CPRA, other privacy-related laws and regulationregulations of the Internet and e-commerce; classification of our independent contractors, agency workers, or employees; our ability to remediate our material weakness over internal control over financial reporting; risks relating to information or content published or made available on our websites or service offerings we make available; exposure to greater than anticipated tax liabilities; adoption of tax legislation;laws; our ability to use our tax attributes; impacts if we become subject to the Bank Secrecy Act or other anti-money laundering or money transmission laws or regulations; our ability to raise capital if necessary; our ability to continue as a going concern; risks related to our access to capital and outstanding indebtedness, including our convertible senior notes; our common stock, including volatility in our stock price; our ability to realize the anticipated benefits from the capped call transactions relating to our convertible senior notes; difficulties, delays or our inability to successfully complete all or part of the announced restructuring actions or to realize the operating efficiencies and other benefits of such restructuring actions; higher than anticipated restructuring charges or changes in the timing of such restructuring charges; and those risks and other factors discussed in Part I, Item 1A. Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2021, Part II, Item 1A. Risk Factors of our Quarterly Report on Form 10-Q for the quarter ended March 31, 2022, Part II, Item 1A. Risk Factors of our Quarterly Report on Form 10-Q for the quarter ended June 30, 2022 and Part II, Item 1A. Risk Factors of this Quarterly Report on Form 10-Q for the quarter ended September 30, 2022,March 31, 2023, as well as in our Condensed Consolidated Financial Statements, related notes, and the other financial information appearing elsewhere in this report and our other filings with the Securities and Exchange Commission (the "SEC"). Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. We do not intend, and undertake no obligation, to update any of our forward-looking statements after the date of this report to reflect actual results or future events or circumstances. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements.
As used herein, "Groupon," "the Company," "we," "our," "us" and similar terms include Groupon, Inc. and its subsidiaries, unless the context indicates otherwise.
3


ITEM 1. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

GROUPON, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except share and per share amounts)
September 30, 2022December 31, 2021
(unaudited)
Assets
Current assets:
Cash and cash equivalents$307,998 $498,726 
Accounts receivable, net42,589 36,755 
Prepaid expenses and other current assets52,663 52,570 
Total current assets403,250 588,051 
Property, equipment and software, net61,117 73,581 
Right-of-use assets - operating leases, net18,007 47,958 
Goodwill178,685 216,393 
Intangible assets, net18,795 24,310 
Investments119,541 119,541 
Deferred income taxes60,157 62,945 
Other non-current assets29,419 25,102 
Total assets$888,971 $1,157,881 
Liabilities and equity
Current liabilities:
Short-term borrowings$110,000 $100,000 
Accounts payable35,195 22,165 
Accrued merchant and supplier payables178,627 269,509 
Accrued expenses and other current liabilities198,308 239,313 
Total current liabilities522,130 630,987 
Convertible senior notes, net224,540 223,403 
Operating lease obligations14,636 58,747 
Other non-current liabilities30,551 34,448 
Total liabilities791,857 947,585 
Commitments and contingencies (see Note 6)
Stockholders' equity
Common stock, par value $0.0001 per share, 100,500,000 shares authorized; 40,693,600 shares issued and 30,399,483 shares outstanding at September 30, 2022; 40,007,255 shares issued and 29,713,138 shares outstanding at December 31, 2021
Additional paid-in capital2,317,003 2,294,215 
Treasury stock, at cost, 10,294,117 shares at September 30, 2022 and December 31, 2021(922,666)(922,666)
Accumulated deficit(1,339,170)(1,156,868)
Accumulated other comprehensive income (loss)41,657 (4,813)
Total Groupon, Inc. stockholders' equity96,828 209,872 
Noncontrolling interests286 424 
Total equity97,114 210,296 
Total liabilities and equity$888,971 $1,157,881 
(unaudited)
March 31, 2023December 31, 2022
Assets
Current assets:
Cash and cash equivalents$163,757 $281,279 
Accounts receivable, net37,263 44,971 
Prepaid expenses and other current assets40,717 41,101 
Total current assets241,737 367,351 
Property, equipment and software, net49,373 56,731 
Right-of-use assets - operating leases, net8,157 12,127 
Goodwill178,685 178,685 
Intangible assets, net16,237 17,641 
Investments119,541 119,541 
Deferred income taxes13,756 13,550 
Other non-current assets23,157 27,491 
Total assets$650,643 $793,117 
Liabilities and equity
Current liabilities:
Short-term borrowings$47,700 $75,000 
Accounts payable27,537 59,568 
Accrued merchant and supplier payables196,890 225,420 
Accrued expenses and other current liabilities153,678 171,452 
Total current liabilities425,805 531,440 
Convertible senior notes, net225,307 224,923 
Operating lease obligations6,527 9,310 
Other non-current liabilities17,482 18,586 
Total liabilities675,121 784,259 
Commitments and contingencies (see Note 6)
Stockholders' equity (deficit)
Common stock, par value $0.0001 per share, 100,500,000 shares authorized; 41,100,451 shares issued and 30,806,334 shares outstanding at March 31, 2023; 40,786,996 shares issued and 30,492,879 shares outstanding at December 31, 2022
Additional paid-in capital2,324,434 2,322,672 
Treasury stock, at cost, 10,294,117 shares at March 31, 2023 and December 31, 2022(922,666)(922,666)
Accumulated deficit(1,423,624)(1,394,477)
Accumulated other comprehensive income (loss)(2,906)2,942 
Total Groupon, Inc. stockholders' equity (deficit)(24,758)8,475 
Noncontrolling interests280 383 
Total equity (deficit)(24,478)8,858 
Total liabilities and equity (deficit)$650,643 $793,117 
See Notes to Condensed Consolidated Financial Statements.
4

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
(in thousands, except share and per share amounts)
(unaudited)
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
Revenue:
Service$144,390 $198,976 $450,926 $577,761 
Product— 15,195 — 166,185 
Total revenue144,390 214,171 450,926 743,946 
Cost of revenue:
Service18,668 19,127 57,231 58,719 
Product— 13,605 — 142,862 
Total cost of revenue18,668 32,732 57,231 201,581 
RevenueRevenue$121,611 $153,320 
Cost of revenueCost of revenue16,900 19,319 
Gross profitGross profit125,722 181,439 393,695 542,365 Gross profit104,711 134,001 
Operating expenses:Operating expenses:Operating expenses:
MarketingMarketing37,897 53,159 106,685 130,545 Marketing24,848 39,416 
Selling, general and administrativeSelling, general and administrative119,243 119,494 369,601 384,606 Selling, general and administrative101,634 126,420 
Goodwill impairment— — 35,424 — 
Long-lived asset impairment— — 8,811 — 
Restructuring and related chargesRestructuring and related charges4,912 12,483 8,163 34,150 Restructuring and related charges8,794 312 
Total operating expensesTotal operating expenses162,052 185,136 528,684 549,301 Total operating expenses135,276 166,148 
Income (loss) from operationsIncome (loss) from operations(36,330)(3,697)(134,989)(6,936)Income (loss) from operations(30,565)(32,147)
Other income (expense), netOther income (expense), net(23,541)82,533 (49,761)97,729 Other income (expense), net3,070 (4,880)
Income (loss) from operations before provision (benefit) for income taxes(59,871)78,836 (184,750)90,793 
Income (loss) before provision (benefit) for income taxesIncome (loss) before provision (benefit) for income taxes(27,495)(37,027)
Provision (benefit) for income taxesProvision (benefit) for income taxes(4,328)135 (4,605)773 Provision (benefit) for income taxes1,118 (2,675)
Net income (loss)Net income (loss)(55,543)78,701 (180,145)90,020 Net income (loss)(28,613)(34,352)
Net (income) loss attributable to noncontrolling interestsNet (income) loss attributable to noncontrolling interests(680)(594)(2,157)(737)Net (income) loss attributable to noncontrolling interests(534)(500)
Net income (loss) attributable to Groupon, Inc.Net income (loss) attributable to Groupon, Inc.$(56,223)$78,107 $(182,302)$89,283 Net income (loss) attributable to Groupon, Inc.$(29,147)$(34,852)
Net income (loss) per share:
Basic$(1.86)$2.64 $(6.06)$3.05 
Diluted$(1.86)$2.36 $(6.06)$2.80 
Basic and diluted net income (loss) per share:Basic and diluted net income (loss) per share:$(0.95)$(1.17)
Weighted average number of shares outstanding:
Basic30,307,734 29,567,802 30,070,598 29,282,932 
Diluted30,307,734 33,364,538 30,070,598 32,393,891 
Basic and diluted weighted average number of shares outstanding:Basic and diluted weighted average number of shares outstanding:30,676,145 29,862,879 
Comprehensive income (loss):Comprehensive income (loss):Comprehensive income (loss):
Net income (loss)Net income (loss)$(55,543)$78,701 $(180,145)$90,020 Net income (loss)$(28,613)$(34,352)
Other comprehensive income (loss):Other comprehensive income (loss):Other comprehensive income (loss):
Net change in unrealized gain (loss) on foreign currency translation adjustmentsNet change in unrealized gain (loss) on foreign currency translation adjustments22,283 6,770 46,470 (46,353)Net change in unrealized gain (loss) on foreign currency translation adjustments(5,848)3,369 
Reclassification of cumulative foreign currency translation adjustments (See Note 9)— (16)— 32,268 
Other comprehensive income (loss)Other comprehensive income (loss)22,283 6,754 46,470 (14,085)Other comprehensive income (loss)(5,848)3,369 
Comprehensive income (loss)Comprehensive income (loss)(33,260)85,455 (133,675)75,935 Comprehensive income (loss)(34,461)(30,983)
Comprehensive (income) loss attributable to noncontrolling interestComprehensive (income) loss attributable to noncontrolling interest(680)(594)(2,157)(737)Comprehensive (income) loss attributable to noncontrolling interest(534)(500)
Comprehensive income (loss) attributable to Groupon, Inc.Comprehensive income (loss) attributable to Groupon, Inc.$(33,940)$84,861 $(135,832)$75,198 Comprehensive income (loss) attributable to Groupon, Inc.$(34,995)$(31,483)
See Notes to Condensed Consolidated Financial Statements.
5

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT)
(in thousands, except share amounts)
(unaudited)
Groupon, Inc. Stockholders' EquityGroupon, Inc. Stockholders' Equity (Deficit)
Common StockAdditional Paid-In CapitalTreasury StockAccumulated DeficitAccumulated Other Comprehensive Income (Loss)Total Groupon, Inc. Stockholders' EquityNon-controlling InterestsTotal Equity Common StockAdditional Paid-In CapitalTreasury StockAccumulated DeficitAccumulated Other Comprehensive Income (Loss)Total Groupon, Inc. Stockholders' Equity (Deficit)Non-controlling InterestsTotal Equity (Deficit)
SharesAmountSharesAmountSharesAmountSharesAmount
Balance at December 31, 202140,007,255 $$2,294,215 (10,294,117)$(922,666)$(1,156,868)$(4,813)$209,872 $424 $210,296 
Balance at December 31, 2022Balance at December 31, 202240,786,996 $$2,322,672 (10,294,117)$(922,666)$(1,394,477)$2,942 $8,475 $383 $8,858 
Comprehensive income (loss)Comprehensive income (loss)— — — — — (34,852)3,369 (31,483)500 (30,983)Comprehensive income (loss)— — — — — (29,147)(5,848)(34,995)534 (34,461)
Vesting of restricted stock units and performance share unitsVesting of restricted stock units and performance share units308,152 — — — — — — — — — Vesting of restricted stock units and performance share units420,471 — — — — — — — — — 
Shares issued under employee stock purchase planShares issued under employee stock purchase plan30,022 — 591 — — — — 591 — 591 Shares issued under employee stock purchase plan33,803 — 246 — — — — 246 — 246 
Tax withholdings related to net share settlements of stock-based compensation awardsTax withholdings related to net share settlements of stock-based compensation awards(118,589)— (2,597)— — — — (2,597)— (2,597)Tax withholdings related to net share settlements of stock-based compensation awards(140,819)— (1,031)— — — — (1,031)— (1,031)
Stock-based compensation on equity-classified awardsStock-based compensation on equity-classified awards— — 8,349 — — — — 8,349 — 8,349 Stock-based compensation on equity-classified awards— — 2,547 — — — — 2,547 — 2,547 
Distributions to noncontrolling interest holdersDistributions to noncontrolling interest holders— — — — — — — — (814)(814)Distributions to noncontrolling interest holders— — — — — — — — (637)(637)
Balance at March 31, 202240,226,840 $$2,300,558 (10,294,117)$(922,666)$(1,191,720)$(1,444)$184,732 $110 $184,842 
Comprehensive income (loss)— — — — — (91,227)20,818 (70,409)977 (69,432)
Vesting of restricted stock units and performance share units407,426 — — — — — — — — — 
Tax withholdings related to net share settlements of stock-based compensation awards(151,368)— (2,166)— — — — (2,166)— (2,166)
Stock-based compensation on equity-classified awards— — 9,784 — — — — 9,784 — 9,784 
Distributions to noncontrolling interest holders— — — — — — — — (943)(943)
Balance at June 30, 202240,482,898 $$2,308,176 (10,294,117)$(922,666)$(1,282,947)$19,374 $121,941 $144 $122,085 
Comprehensive income (loss)— — — — — (56,223)22,283 (33,940)680 (33,260)
Vesting of restricted stock units and performance share units230,186 — — — — — — — — — 
Shares issued under employee stock purchase plan53,529 — 514 — — — — 514 — 514 
Tax withholdings related to net share settlements of stock-based compensation awards(73,013)— (830)— — — — (830)— (830)
Stock-based compensation on equity-classified awards— — 9,143 — — — — 9,143 — 9,143 
Distributions to noncontrolling interest holders— — — — — — — — (538)(538)
Balance at September 30, 202240,693,600 $$2,317,003 (10,294,117)$(922,666)$(1,339,170)$41,657 $96,828 $286 $97,114 
Balance at March 31, 2023Balance at March 31, 202341,100,451 $$2,324,434 (10,294,117)$(922,666)$(1,423,624)$(2,906)$(24,758)$280 $(24,478)

Groupon, Inc. Stockholders' Equity (Deficit)
Common StockAdditional Paid-In CapitalTreasury StockAccumulated DeficitAccumulated Other Comprehensive Income (Loss)Total Groupon, Inc. Stockholders' Equity (Deficit)Non-controlling InterestsTotal Equity (Deficit)
SharesAmountSharesAmount
Balance at December 31, 202140,007,255 $$2,294,215 (10,294,117)$(922,666)$(1,156,868)$(4,813)$209,872 $424 $210,296 
Comprehensive income (loss)— — — — — (34,852)3,369 (31,483)500 (30,983)
Vesting of restricted stock units and performance share units308,152 — — — — — — — — — 
Shares issued under employee stock purchase plan30,022 — 591 — — — — 591 — 591 
Tax withholdings related to net share settlements of stock-based compensation awards(118,589)— (2,597)— — — — (2,597)— (2,597)
Stock-based compensation on equity-classified awards— — 8,349 — — — — 8,349 — 8,349 
Distributions to noncontrolling interest holders— — — — — — — — (814)(814)
Balance at March 31, 202240,226,840 $$2,300,558 (10,294,117)$(922,666)$(1,191,720)$(1,444)$184,732 $110 $184,842 
See Notes to Condensed Consolidated Financial Statements.
6

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(in thousands, except share amounts)
(unaudited)
Groupon, Inc. Stockholders' Equity
Common StockAdditional Paid-In CapitalTreasury StockAccumulated DeficitAccumulated Other Comprehensive Income (Loss)Total Groupon, Inc. Stockholders' EquityNon-controlling InterestsTotal Equity
SharesAmountSharesAmount
Balance at December 31, 202039,142,896 $$2,348,114 (10,294,117)$(922,666)$(1,320,886)$3,109 $107,675 $(1)$107,674 
Cumulative effect of change in accounting principle due to adoption of ASU 2020-06, net of tax (see Note 1)— — (64,319)— — 45,350 — (18,969)— (18,969)
Comprehensive income (loss)— — — — — 14,558 (17,564)(3,006)(110)(3,116)
Vesting of restricted stock units and performance share units308,954 — — — — — — — — — 
Shares issued under employee stock purchase plan23,418 — 349 — — — — 349 — 349 
Tax withholdings related to net share settlements of stock-based compensation awards(122,931)— (4,901)— — — — (4,901)— (4,901)
Purchase of capped call transactions— — (23,840)— — — — (23,840)— (23,840)
Stock-based compensation on equity-classified awards— — 8,387 — — — — 8,387 — 8,387 
Receipts from noncontrolling interest holders— — — — — — — — 36 36 
Balance at March 31, 202139,352,337 $$2,263,790 (10,294,117)$(922,666)$(1,260,978)$(14,455)$65,695 $(75)$65,620 
Comprehensive income (loss)— — — — — (3,382)(3,275)(6,657)253 (6,404)
Vesting of restricted stock units and performance share units707,372 — — — — — — — — — 
Tax withholdings related to net share settlements of stock-based compensation awards(254,466)— (11,716)— — — — (11,716)— (11,716)
Settlement of convertible note hedges— — 3,061 — — — — 3,061 — 3,061 
Settlement of warrants— — (1,752)— — — — (1,752)— (1,752)
Purchase of capped call transactions— — (3,576)— — — — (3,576)— (3,576)
Stock-based compensation on equity-classified awards— — 10,501 — — — — 10,501 — 10,501 
Receipts from noncontrolling interest holders— — — — — — — — 102 102 
Balance at June 30, 202139,805,243 $$2,260,308 (10,294,117)$(922,666)$(1,264,360)$(17,730)$55,556 $280 $55,836 
Comprehensive income (loss)— $— $— — $— $78,107 $6,754 $84,861 $594 $85,455 
Vesting of restricted stock units and performance share units72,851 — — — — — — — — — 
Shares issued under employee stock purchase plan25,981 — 779 — — — — 779 — 779 
Tax withholdings related to net share settlements of stock-based compensation awards(30,820)— (974)— — — — (974)— (974)
Stock-based compensation on equity-classified awards— — 9,071 — — — — 9,071 — 9,071 
Distributions to noncontrolling interest holders— — — — — — — — (670)(670)
Balance at September 30, 202139,873,255 $$2,269,184 (10,294,117)$(922,666)$(1,186,253)$(10,976)$149,293 $204 $149,497 
See Notes to Condensed Consolidated Financial Statements.
7

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)
Nine Months Ended September 30, Three Months Ended March 31,
20222021 20232022
Operating activitiesOperating activities  Operating activities  
Net income (loss)Net income (loss)$(180,145)$90,020 Net income (loss)$(28,613)$(34,352)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
Depreciation and amortization of property, equipment and softwareDepreciation and amortization of property, equipment and software42,172 46,879 Depreciation and amortization of property, equipment and software12,387 15,200 
Amortization of acquired intangible assetsAmortization of acquired intangible assets6,397 6,728 Amortization of acquired intangible assets2,118 2,169 
Impairment of goodwill35,424 — 
Impairment of long-lived assets8,811 — 
Restructuring-related impairment2,949 7,651 
Stock-based compensationStock-based compensation24,194 25,121 Stock-based compensation2,363 7,506 
Changes in fair value of investments— (95,533)
Foreign currency translation adjustments reclassified into earnings— (32,268)
Foreign currency (gains) losses, netForeign currency (gains) losses, net(4,087)3,358 
Change in assets and liabilities:Change in assets and liabilities:Change in assets and liabilities:
Accounts receivableAccounts receivable(9,321)7,985 Accounts receivable8,319 (15,963)
Prepaid expenses and other current assetsPrepaid expenses and other current assets(4,086)(11,155)Prepaid expenses and other current assets3,493 (2,092)
Right-of-use assets - operating leasesRight-of-use assets - operating leases22,896 16,016 Right-of-use assets - operating leases4,008 4,609 
Accounts payableAccounts payable13,222 3,996 Accounts payable(32,073)7,088 
Accrued merchant and supplier payablesAccrued merchant and supplier payables(80,436)(175,079)Accrued merchant and supplier payables(29,467)(35,904)
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities(40,331)(43,654)Accrued expenses and other current liabilities782 (18,366)
Operating lease obligationsOperating lease obligations(36,671)(24,614)Operating lease obligations(8,239)(7,648)
Payment for early lease terminationPayment for early lease termination(9,601)— 
Other, netOther, net43,075 22,961 Other, net2,290 (3,769)
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities(151,850)(154,946)Net cash provided by (used in) operating activities(76,320)(78,164)
Investing activitiesInvesting activitiesInvesting activities
Purchases of property and equipment and capitalized softwarePurchases of property and equipment and capitalized software(30,495)(37,865)Purchases of property and equipment and capitalized software(9,544)(13,001)
Proceeds from sale or divestment of investment— 6,859 
Proceeds from sale of assetsProceeds from sale of assets1,088 — 
Acquisitions of intangible assets and other investing activitiesAcquisitions of intangible assets and other investing activities(2,077)(2,491)Acquisitions of intangible assets and other investing activities(557)(915)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities(32,572)(33,497)Net cash provided by (used in) investing activities(9,013)(13,916)
Financing activitiesFinancing activitiesFinancing activities
Proceeds from borrowings under revolving credit agreement50,000 — 
Payments of borrowings under revolving credit agreementPayments of borrowings under revolving credit agreement(40,000)(100,000)Payments of borrowings under revolving credit agreement(27,300)— 
Proceeds from issuance of 2026 convertible notes— 230,000 
Issuance costs for 2026 convertible notes and revolving credit agreement— (7,747)
Purchase of capped call transactions— (27,416)
Payments for the repurchase of Atairos convertible notes— (254,000)
Proceeds from the settlement of convertible note hedges— 2,315 
Payments for the settlement of warrants— (1,345)
Taxes paid related to net share settlements of stock-based compensation awardsTaxes paid related to net share settlements of stock-based compensation awards(5,601)(17,591)Taxes paid related to net share settlements of stock-based compensation awards(1,007)(2,523)
Payments of finance lease obligations(653)(4,887)
Other financing activitiesOther financing activities(1,238)203 Other financing activities(890)(441)
Net cash provided by (used in) financing activitiesNet cash provided by (used in) financing activities2,508 (180,468)Net cash provided by (used in) financing activities(29,197)(2,964)
Effect of exchange rate changes on cash, cash equivalents and restricted cashEffect of exchange rate changes on cash, cash equivalents and restricted cash(9,240)(4,894)Effect of exchange rate changes on cash, cash equivalents and restricted cash(148)(771)
Net increase (decrease) in cash, cash equivalents and restricted cashNet increase (decrease) in cash, cash equivalents and restricted cash(191,154)(373,805)Net increase (decrease) in cash, cash equivalents and restricted cash(114,678)(95,815)
Cash, cash equivalents and restricted cash, beginning of period (1)
Cash, cash equivalents and restricted cash, beginning of period (1)
499,483 851,085 
Cash, cash equivalents and restricted cash, beginning of period (1)
281,696 499,483 
Cash, cash equivalents and restricted cash, end of period (1)
Cash, cash equivalents and restricted cash, end of period (1)
$308,329 $477,280 
Cash, cash equivalents and restricted cash, end of period (1)
$167,018 $403,668 
    
Nine Months Ended September 30,
20222021
Supplemental disclosure of cash flow information:
Cash paid for interest$4,361 $13,166 
Income tax payments4,483 9,406 
Supplemental cash flow information on our leasing obligations:
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$22,640 $24,614 
Right-of-use assets obtained in exchange for lease liabilities:
Operating leases$2,669 $— 
Three Months Ended March 31,
20232022
Supplemental disclosure of cash flow information:
Cash paid for interest$2,578 $1,721 
Income tax payments1,526 1,597 
Increase (decrease) in liabilities related to purchases of property and equipment and capitalized software(4,552)(1,352)
Cash paid for amounts included in the measurement of operating lease liabilities$18,145 $7,936 

8

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)
(1)The following table provides a reconciliation of Cash, cash equivalents and restricted cash shown above to amounts reported within the Condensed Consolidated Balance Sheets as of September 30,March 31, 2023, December 31, 2022, March 31, 2022 and December 31, 2021 September 30, 2021 and December 31, 2020 (in thousands):
September 30, 2022December 31, 2021September 30, 2021December 31, 2020March 31, 2023December 31, 2022March 31, 2022December 31, 2021
Cash and cash equivalentsCash and cash equivalents$307,998 $498,726 $476,782 $850,587 Cash and cash equivalents$163,757 $281,279 $403,006 $498,726 
Restricted cash included in prepaid expenses and other current assetsRestricted cash included in prepaid expenses and other current assets331 757 498 498 Restricted cash included in prepaid expenses and other current assets3,261 417 662 757 
Cash, cash equivalents and restricted cashCash, cash equivalents and restricted cash$308,329 $499,483 $477,280 $851,085 Cash, cash equivalents and restricted cash$167,018 $281,696 $403,668 $499,483 
See Notes to Condensed Consolidated Financial Statements.
97

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

NOTE 1. DESCRIPTION OF BUSINESS AND BASIS OF PRESENTATION
Company Information
Groupon, Inc. and its subsidiaries, which commenced operations in October 2008, is a global scaled two-sided marketplace that connects consumers to merchants by offering goods and services, generally at a discount. Consumers access those marketplaces through our mobile applications and our websites.
Our operations are organized into two segments: North America and International. See Note 13, Segment Information.
COVID-19 Pandemic and Macroeconomic Conditions
The COVID-19 pandemic has changed the environment that our business operates in, which includes changes in consumer behavior and macroeconomic impacts affecting both us and our merchants. Although global economies have begun to recover from the COVID-19 pandemic as many health and safety restrictions have been lifted, certain adverse consequences of the pandemic continue to impact the macroeconomic environment and may persist for some time. Impacts to our operations may be caused by macroeconomic trends such as the ongoing COVID-19 pandemic, inflationary pressures, higher labor costs, labor shortages, supply chain challenges and resulting changes in consumer and merchant behavior. The full extent of the impact of both the COVID-19 pandemic and recent macroeconomic trends on our business, operations and financial results will depend on numerous evolving factors. We continue to monitor the pandemic and other macroeconomic trends and the potential impacts they may have on our future financial position, results of operations and cash flows. See Part I, Item 1A. Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2021 for additional information.
Unaudited Interim Financial Information
We have prepared the accompanying Condensed Consolidated Financial Statements pursuant to the rules and regulations of the SEC for interim financial reporting. These Condensed Consolidated Financial Statements are unaudited and, in our opinion, include all adjustments, consisting of normal recurring adjustments and accruals, necessary for a fair presentation of the Condensed Consolidated Balance Sheets, Statements of Operations and Comprehensive Income (Loss), Cash Flows and Stockholders' Equity for the periods presented. These Condensed Consolidated Financial Statements and notes should be read in conjunction with the audited Consolidated Financial Statements and notes included in our Annual Report on Form 10-K for the year ended December 31, 2021.2022.
Principles of Consolidation
The Condensed Consolidated Financial Statements include the accounts of Groupon, Inc. and its wholly-owned subsidiaries, majority-owned subsidiaries over which we exercise control and variable interest entities for which we are the primary beneficiary. In July 2022, we extended our arrangement through July 2025 with the strategic partner in the variable interest entity that we consolidate. All intercompany accounts and transactions have been eliminated in consolidation. Outside stockholders' interests in subsidiaries are shown on the Condensed Consolidated Financial Statements as Noncontrolling interests. Investments in entities in which we do not have a controlling financial interest are accounted for at fair value as available-for-sale securities or at cost adjusted for observable price changes and impairments, as appropriate.
Going Concern
The accompanying Condensed Consolidated Financial Statements are prepared in accordance with U.S. generally accepted accounting principles ("GAAP") applicable to a going concern, which contemplates the realization of assets and the satisfaction of liabilities in the normal course of business. In accordance with ASU No. 2014-15, Disclosure of Uncertainties about an Entity’s Ability to Continue as a Going Concern (Subtopic 205-40), we have evaluated whether there are conditions and events, considered in the aggregate, that raise substantial doubt about our ability to continue as a going concern within one year after the date that the Condensed Consolidated Financial Statements are issued.
Our Net cash used in operating activities was $136.0 million and $124.0 million for the years ended December 31, 2022 and December 31, 2021. Net cash used in operating activities was $76.3 million and $78.2 million for the three months ended March 31, 2023 and 2022. Cash and cash equivalents were $163.8 million as of March 31, 2023. We entered into a fourth amendment to the revolving credit agreement in March 2023, which reduced our borrowing capacity and modified certain financial covenants as described in Note 5, Financing Arrangements. The fourth amendment to the revolving credit agreement matures on May 14, 2024. Continued cash outflows and operating losses indicate that we may not be able to meet our obligations over the next twelve months. These conditions and events, when considered in the aggregate, raised substantial doubt about our ability to continue as a going concern.
In January 2023, our Board approved the second phase of the 2022 Restructuring Plan which we estimate will result in approximately $100.0 million in annualized cost savings as described in Note 9, Restructuring and Related Charges. The 2022 Restructuring Plan is expected to include an overall reduction of
10
8


GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
approximately 1,000 positions globally, of which the majority have been completed with the remaining expected to occur by the end of 2023. Management will also take steps to minimize the risk certain payment processors will require reserves or holdback receivables. We believe management's plans are probable of being achieved to alleviate substantial doubt about our ability to continue as a going concern and we will have sufficient liquidity to meet our obligations as they become due over the next twelve months.
We are also currently evaluating several different strategies to enhance our liquidity position. These strategies may include, but are not limited to, pursuing additional actions under our multi-phase cost savings plan, seeking additional financing from both the public and private markets through the issuance of equity or debt securities, and monetizing certain assets.
Use of Estimates
The preparation of financial statements in conformity with U.S. generally accepted accounting principles ("GAAP") requires management to make estimates and assumptions that affect the amounts reported in the Condensed Consolidated Financial Statements and accompanying notes. Estimates in our financial statements include, but are not limited to, the following: variable consideration from unredeemed vouchers; income taxes; leases; initial valuation and subsequent impairment testing of goodwill, other intangible assets and long-lived assets; investments; receivables; customer refunds and other reserves; contingent liabilities; and the useful lives of property, equipment and software and intangible assets. Actual results could differ materially from those estimates.
Reclassifications
Certain reclassifications have been made to the Condensed Consolidated Financial Statements of prior periods to conform to the current period presentation.
Adoption of New Accounting Standards
We earlyThere were no new accounting standards adopted during the guidance in ASU 2020-06, Debt - Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging - Contracts in Entity's Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity's Own Equity, on January 1, 2021. The ASU removes the separation models for convertible debt with a cash conversion feature or convertible instruments with a beneficial conversion feature. Additionally, the ASU removes certain conditions for equity classification related to contracts in an entity’s own equity (e.g., warrants) and amends certain guidance related to the computation of income (loss) per share for convertible instruments and contracts in an entity’s own equity.
Prior to the adoption of ASU 2020-06, we separated the convertible senior notes due 2022 (the "Atairos Notes") into their liability and equity components. Following the adoption of ASU 2020-06, the previously bifurcated equity component of the Atairos Notes was recombined with the liability component, resulting in a single liability-classified instrument. The carrying value of the Atairos Notes at transition was determined by recalculating the basis of the Atairos Notes as if the conversion option had not been bifurcated at issuance. Transaction costs related to the issuance of the Atairos Notes that were allocated to the equity component were reclassified out of Additional paid-in-capital and the amortization and the related debt discount associated with these costs was recalculated through the transition date. The transaction costs were recorded as a debt discount in the Condensed Consolidated Balance Sheets and amortized to interest expense over the remaining term of the Atairos Notes. Together with the cash interest, this resulted in an effective interest rate of 3.76%. As a result of adopting ASU 2020-06, in the first quarter of 2021, we recorded a $67.0 million net reduction to additional paid-in capital, a $19.0 million increase to Convertible senior notes, net and a $48.0 million reduction to our opening accumulated deficit as of January 1, 2021. In the fourth quarter of 2021, we recorded an additional $2.7 million adjustment to our opening accumulated deficit and additional paid-in capital related to tax impacts of our bond hedges.three months ended March 31, 2023.
NOTE 2. GOODWILL AND LONG-LIVED ASSETS
We performed an assessment in the first quarter of 2023 and did not identify a triggering event that would have required us to test for impairment for the period. During the three and nine months ended September 30,March 31, 2022, we evaluateddetermined the impact to our business from the new variant of COVID-19 required us to evaluate our goodwill and long-lived assets for impairment, due toimpairment. Our interim quantitative assessment for the events described below, which indicated that the carrying amountfirst quarter of our assets2022 did not identify any goodwill or long-lived asset groups was not recoverable. impairment.
In order to evaluate goodwill and long-lived assets for impairment, we compared the fair value of our two reporting units, North America and International, and our asset groups to their carrying values. In determining the fair values of our reporting units and asset groups, we used the discounted cash flow method under the income approach that uses Level 3 inputs.
During the third quarter of 2022, we determined that the carrying amount of one of our right-of-use assets related to our 2020 Restructuring Plan may not be fully recoverable due to collectability of sublease income, and recognized impairment within our North America segment. See details in the table below and Note 9, Restructuring and Related Charges, for more information.
119

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
DuringGoodwill
As of March 31, 2023 and December 31, 2022, the second quarter of 2022, we determined a downward revisionbalance of our forecast required us to evaluate our goodwill and long-lived assets for impairment. As a result of our interim quantitative assessment, we recognizedwas $178.7 million. There was no goodwill impairment within our International reporting unit, representing a full impairment of goodwill for that reporting unit. We also recognized long-lived asset impairment related to certain asset groups within our International segment. We also determined that the carrying amount of certain right-of-use assets within our International segment related to our 2020 Restructuring Plan were not fully recoverable and recognized impairment. See details in the table below and Note 9, Restructuring and Related Charges, for more information.
Duringactivity during the first quarter of 2022, we determined the impact to2023. All goodwill is within our business from the new variant of COVID-19 required us to evaluate our goodwillNorth America segment and long-lived assets for impairment. Our interim quantitative assessment for the first quarter of 2022 did not identify any goodwill or long-lived asset impairment.
During the third quarter of 2021, we recognized impairment for our right-of-use assetsboth North America and leasehold improvements under our 2020 Restructuring Plan. See details in the table below and Note 9, Restructuring and Related Charges, for more information.
Goodwill
The following table summarizes goodwill activity by segment for the nine months ended September 30, 2022 (in thousands):
North America
International (1)
Consolidated
Balance as of December 31, 2021$178,685 $37,708 $216,393 
Goodwill impairment— (35,424)(35,424)
Foreign currency translation— (2,284)(2,284)
Balance as of September 30, 2022$178,685 $— $178,685 
(1)As of December 31, 2021, the International reporting unitsegments had a negative carrying value.value as of March 31, 2023 and the International segment had a negative carrying value as of December 31, 2022.

Long-Lived Assets
The following table summarizes impairment charges presented within the following line items on the Condensed Consolidated Statements of Operations for the three and nine months ended September 30, 2022 and 2021 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Long-lived asset impairment
North America$— $— $— $— 
International— — 8,811 — 
Total Long-lived asset impairment— — 8,811 — 
Restructuring and related charges
North America1,769 5,430 1,769 5,430 
International— 2,221 1,180 2,221 
Total Restructuring and related charges1,769 7,651 2,949 7,651 
Total impairment$1,769 $7,651 $11,760 $7,651 
12

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes impairment for long-lived assets and restructuring and related charges by asset type for the three and nine months ended September 30, 2022 and 2021 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Property, equipment and software, net
Leasehold improvements$— $870 $1,632 $870 
Computer hardware— — 1,323 — 
Other property, equipment and software, net— — 416 — 
Total Property, equipment and software, net— 870 3,371 870 
Right-of-use assets - operating leases, net1,769 6,781 8,389 6,781 
Total long-lived asset impairment$1,769 $7,651 $11,760 $7,651 
The following table summarizes intangible assets as of September 30, 2022March 31, 2023 and December 31, 20212022 (in thousands):
September 30, 2022December 31, 2021March 31, 2023December 31, 2022
Gross Carrying ValueAccumulated AmortizationNet Carrying ValueGross Carrying ValueAccumulated AmortizationNet Carrying ValueGross Carrying ValueAccumulated AmortizationNet Carrying ValueGross Carrying ValueAccumulated AmortizationNet Carrying Value
Merchant relationshipsMerchant relationships$16,512 $12,500 $4,012 $19,976 $12,554 $7,422 Merchant relationships$18,305 $15,426 $2,879 $17,912 $14,327 $3,585 
Trade namesTrade names9,160 8,211 949 9,604 8,215 1,389 Trade names9,390 8,484 906 9,340 8,382 958 
PatentsPatents13,303 6,502 6,801 12,455 5,712 6,743 Patents13,304 6,737 6,567 13,341 6,701 6,640 
Other intangible assetsOther intangible assets17,479 10,446 7,033 17,573 8,817 8,756 Other intangible assets17,528 11,643 5,885 17,517 11,059 6,458 
TotalTotal$56,454 $37,659 $18,795 $59,608 $35,298 $24,310 Total$58,527 $42,290 $16,237 $58,110 $40,469 $17,641 
Amortization of intangible assets is computed using the straight-line method over their estimated useful lives, which range from 1 to 10 years. Amortization expense related to intangible assets was $2.1 million and $2.2 million for the three months ended September 30, 2022March 31, 2023 and 2021 and $6.4 million and $6.7 million for the nine months ended September 30, 2022 and 2021.2022. As of September 30, 2022,March 31, 2023, estimated future amortization expense related to intangible assets is as follows (in thousands):
Remaining amounts in 2022$2,047 
20237,205 
20243,877 
20252,469 
20261,622 
Thereafter1,575 
Total$18,795 

Remaining amounts in 2023$5,587 
20244,226 
20252,733 
20261,867 
20271,191 
Thereafter633 
Total$16,237 
NOTE 3. INVESTMENTS
As of September 30, 2022March 31, 2023 and December 31, 2021,2022, our carrying value in other equity investments was $119.5 million and our available-for-sale securities and fair value option investments had a carrying value of zero. There were no changes in fair value of our investments for the three and nine months ended September 30, 2022.
13

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
March 31, 2023.
The following table summarizes our percentage ownership in our investments as of the dates noted below:
September 30, 2022 and December 31, 2021March 31, 2023 and December 31, 2022
Other equity investmentsOther equity investments1%to19%Other equity investments1%to19%
Available-for-sale securities - redeemable preferred shares1%to19%
Available-for-sale securitiesAvailable-for-sale securities1%to19%
Fair value option investmentsFair value option investments10%to19%Fair value option investments10%to19%
Other Equity Investments
10
Our non-controlling equity interest in SumUp Holdings S.a.r.l. ("SumUp") was 2.29% as of September 30, 2022.
During the third quarter of 2021, we adjusted the carrying value of SumUp due to an observable price change in an orderly transaction, which resulted in an unrealized gain of $89.1 million for the three and nine months ended September 30, 2021. We also sold 100% of our shares in an other equity investment for total cash consideration of $2.6 million and recognized a gain of $2.2 million. During the second quarter 2021, we sold our shares in an other equity investment and recognized a gain and total cash consideration of $4.2 million. The gains on our investments have been presented in Other income (expense), net in the Condensed Consolidated Statement of Operations for the applicable three and nine months ended September 30, 2021

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
NOTE 4. SUPPLEMENTAL CONDENSED CONSOLIDATED BALANCE SHEETS AND STATEMENTS OF OPERATIONS INFORMATION
The following table summarizes Other income (expense), net for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Interest income$2,626 $1,336 $5,399 $3,818 
Interest expense(3,760)(3,534)(9,849)(14,123)
Changes in fair value of investments (1)
— 91,288 — 95,533 
Loss on extinguishment of debt— — — (5,090)
Foreign currency gains (losses), net and other (2)
(22,407)(6,557)(45,311)17,591 
Other income (expense), net$(23,541)$82,533 $(49,761)$97,729 
(1)Includes an $89.1 million unrealized gain due to an upward adjustment for an observable price change of SumUp for the three and nine months ended September 30, 2021.
(2)Includes a $32.3 million cumulative foreign currency translation adjustment gain for the nine months ended September 30, 2021 that was reclassified into earnings as a result of the substantial liquidation of our subsidiary in Japan as part of our restructuring actions.
Three Months Ended March 31,
20232022
Interest income$4,471 $1,315 
Interest expense(5,621)(2,883)
Foreign currency gains (losses), net and other4,220 (3,312)
Other income (expense), net$3,070 $(4,880)
The following table summarizes Prepaid expenses and other current assets as of September 30, 2022March 31, 2023 and December 31, 20212022 (in thousands):
September 30, 2022December 31, 2021
Prepaid expenses$19,535 $28,550 
Income taxes receivable17,448 7,711 
Deferred cloud implementation cost7,420 6,476 
Other8,260 9,833 
Total prepaid expenses and other current assets$52,663 $52,570 
14

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
March 31, 2023December 31, 2022
Prepaid expenses$10,471 $16,048 
Income taxes receivable7,045 6,691 
Deferred cloud implementation cost, net10,820 9,362 
Other12,381 9,000 
Total prepaid expenses and other current assets$40,717 $41,101 
The following table summarizes Other non-current assets as of September 30, 2022March 31, 2023 and December 31, 20212022 (in thousands):
September 30, 2022December 31, 2021March 31, 2023December 31, 2022
Deferred contract acquisition costs$5,377 $7,080 
Deferred cloud implementation costs18,596 11,986 
Deferred contract acquisition costs, netDeferred contract acquisition costs, net$4,347 $4,815 
Deferred cloud implementation costs, netDeferred cloud implementation costs, net14,337 17,684 
OtherOther5,446 6,036 Other4,473 4,992 
Total other non-current assetsTotal other non-current assets$29,419 $25,102 Total other non-current assets$23,157 $27,491 
The following table summarizes Accrued expenses and other current liabilities as of September 30, 2022March 31, 2023 and December 31, 20212022 (in thousands):
September 30, 2022December 31, 2021March 31, 2023December 31, 2022
Refund reserveRefund reserve$10,701 $19,601 Refund reserve$10,745 $11,072 
Compensation and benefitsCompensation and benefits16,949 30,367 Compensation and benefits13,113 15,005 
Accrued marketingAccrued marketing12,529 37,900 Accrued marketing11,387 19,596 
Restructuring-related liabilitiesRestructuring-related liabilities8,324 11,349 Restructuring-related liabilities6,808 4,782 
Customer creditsCustomer credits45,669 56,558 Customer credits34,370 36,220 
Deferred revenue814 3,523 
Operating lease obligationsOperating lease obligations38,788 32,062 Operating lease obligations22,482 37,525 
Other (1)
Other (1)
64,534 47,953 
Other (1)
54,773 47,252 
Total accrued expenses and other current liabilitiesTotal accrued expenses and other current liabilities$198,308 $239,313 Total accrued expenses and other current liabilities$153,678 $171,452 
(1)Includes certain payroll taxes deferred under the Coronavirus Aid, Relief and Economic Security ("CARES") Act of $2.7 million as of September 30, 2022 and December 31, 2021. This amount is due by December 31, 2022. This balance was paid in January 2023.
11

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes Other non-current liabilities as of September 30, 2022March 31, 2023 and December 31, 20212022 (in thousands):
September 30, 2022December 31, 2021March 31, 2023December 31, 2022
Contingent income tax liabilitiesContingent income tax liabilities$23,594 $24,213 Contingent income tax liabilities$11,030 $11,213 
Deferred income taxesDeferred income taxes2,346 2,802 Deferred income taxes3,128 3,100 
OtherOther4,611 7,433 Other3,324 4,273 
Total other non-current liabilitiesTotal other non-current liabilities$30,551 $34,448 Total other non-current liabilities$17,482 $18,586 
NOTE 5. FINANCING ARRANGEMENTS
3.25% Convertible Senior Notes due 2022
In April 2016, we issued $250.0 million in aggregate principal amount of convertible senior notes (the "Atairos Notes") in a private placement to A-G Holdings, L.P. In May 2021, we repurchased the Atairos Notes for an aggregate purchase price equal to $255.0 million, consisting of the $250.0 million outstanding principal amount, $1.0 million of accrued interest through the repurchase date and a $4.0 million prepayment penalty. In connection with the repurchase of the Atairos Notes, we recognized a $5.1 million loss on the early extinguishment, which is presented in Other income (expense), net in the Condensed Consolidated Statement of Operations.
Note Hedges and Warrants
In May 2016, we purchased convertible note hedges with respect to our common stock for a cost of $59.1 million from certain bank counterparties. The convertible note hedges were intended to reduce the potential economic dilution upon conversion of the Atairos Notes. In May 2016, we also sold warrants for total cash proceeds of $35.5 million to certain bank counterparties.
In connection with the repurchase of the Atairos Notes, we entered into agreements (collectively "the Unwind Agreements") with each of the bank counterparties in May 2021 to unwind the convertible note hedges and warrants. Pursuant to the terms of the Unwind Agreements, we received cash proceeds of $2.3 million for the settlement of the convertible note hedges and paid cash consideration of $1.3 million for the settlement of the warrants.
1.125% Convertible Senior Notes due 2026
In March and April 2021, we issued $230.0 million aggregate principal amount ofThe convertible senior notes due 2026 (the "2026 Notes"“2026 Notes”) in a private offering to qualified institutional buyers. The net proceeds from this offering were $222.1 million. The 2026 Notes bear interest at a rate of 1.125% per annum, payable semiannually in arrears on March 15 and September 15 of each year, which began on September 15, 2021.with an annual effective interest rate of 1.83%. The 2026 Notes will mature on March 15, 2026, subject to earlier repurchase, redemption or conversion.
We used $27.4 million of the net proceeds from the offering to pay the cost of certain related capped call transactions and used the remaining net proceeds, together with cash on hand, to repurchase the Atairos Notes.
We account for the 2026 Notes as a single liability-classified instrument measured at amortized cost due to the adoption of ASU 2020-06. The carrying value of the 2026 Notes was determined by deducting transaction costs incurred in connection with the issuance of the 2026 Notes of $7.8 million from the principal amount. Those transaction costs were recorded as a debt discount in the Condensed Consolidated Balance Sheets and are amortized to interest expense. Together with the cash interest, this results in an effective interest rate of 1.83% over the term of the 2026 Notes. We have presented the 2026 Notes in Convertible senior notes, net in the accompanying Condensed Consolidated Balance Sheets.
The carrying amount of the 2026 Notes consisted of the following as of September 30, 2022March 31, 2023 and December 31, 20212022 (in thousands):
September 30, 2022December 31, 2021March 31, 2023December 31, 2022
Principal amountPrincipal amount$230,000 $230,000 Principal amount$230,000 $230,000 
Less: debt discountLess: debt discount(5,460)(6,597)Less: debt discount(4,693)(5,077)
Net carrying amount of liabilityNet carrying amount of liability$224,540 $223,403 Net carrying amount of liability$225,307 $224,923 
We classified the fair value of the 2026 Notes as a Level 3 measurement due to the lack of observable market data over fair value inputs such as our stock price volatility over the term of the 2026 Notes and our cost of debt. The estimated fair value of the 2026 Notes as of September 30, 2022March 31, 2023 and December 31, 20212022 was $148.3$94.0 million and $183.3$133.1 million and was determined using a lattice model.
During the three and nine months ended September 30,March 31, 2023 and 2022, and 2021, we recognized interest costs on the 2026 Notes and the Atairos Notes as follows (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
Contractual interestContractual interest$646 $646 $1,940 $4,378 Contractual interest$647 $647 
Amortization of debt discountAmortization of debt discount380 374 1,137 1,226 Amortization of debt discount384 378 
TotalTotal$1,026 $1,020 $3,077 $5,604 Total$1,031 $1,025 
Capped Call Transactions
In March and April 2021, in connection with the offering of the 2026 Notes, we entered into privately-negotiated capped call transactions with each of Barclays Bank PLC, BNP Paribas and Mizuho Markets Americas LLC.transactions. The capped call transactions cover, subject to customary adjustments, the number of shares of common stock initially underlying the 2026 Notes. The capped call transactions are expected generally to reduce potential dilution to our common stock upon any conversion of the 2026 Notes and/or offset any cash payments we are required to make in excess of the principal amount of converted notes, with such reduction and/or offset subject to a cap initially equal to $104.80 (which represents a premium of 100% over the last reported sale price of our
common stock on The Nasdaq Global Select Market on March 22, 2021), subject to certain adjustments under the terms of the capped call transactions.
The capped call transactions are accounted for as freestanding derivatives and recorded at the initial fair value in Additional paid-in-capital in the Condensed Consolidated Balance Sheets with no recorded subsequent change to fair value as long as they meet the criteria for equity classification.
Under the if-converted method, the shares of common stock underlying the conversion option in the 2026 Notes are included in the diluted income (loss) per share denominator and the interest expense and amortization of the debt discount on the 2026 Notes, net of tax, are added to the numerator. However, upon conversion, there will be minimized economic dilution from the 2026 Notes, as exercise of the capped call transactions reduces dilution from the 2026 Notes that would have otherwise occurred when the price of our common stock exceeds the conversion price. The capped call transactions are intended to offset actual dilution from the conversion of the 2026 Notes and to effectively increase the overall conversion price from $68.12 to $104.80 per share.
Revolving Credit Agreement
In May 2019, we entered into a second amended and restated senior secured revolving credit agreement, which provided for aggregate principal borrowings of upmatures on May 14, 2024, as amended from time to $400.0 million (prior to the amendments described below) and maturestime (the "Amended Credit Agreement"). Most recently, in May 2024. In July 2020,March 2023, we entered into ana fourth amendment to the revolving credit agreement (the "First"Fourth Amendment") which permanently reduced borrowing capacity under our senior secured revolving credit facility from $400.0 million to $225.0 million. In March 2021, we entered into a second amendment (the "Second Amendment") to
and together with the revolving credit agreement (as amended by the First Amendment and the Second Amendment, the “Prior Credit Agreement”) to, among other things, permit the issuance of the 2026 Notes and related capped call transactions. The Second Amendment also permanently removed requirements that we maintain (i) a maximum senior secured indebtedness to Earnings Before Interest, Taxes, Depreciation and Amortization ("EBITDA") ratio and (ii) unrestricted cash of not less than $250.0 million. Further, the Second Amendment changed the requirement to maintain a minimum fixed charge coverage ratio to a requirement to maintain a minimum interest coverage ratio.
On September 28, 2022, we entered into a third amendment to the PriorAmended Credit Agreement (the "Third Amendment" and the Prior Credit Agreement as amended, the "Amended"Existing Credit Agreement") to modify certain financial covenants and provide for additional flexibility in our operations, among other changes, including certain modifications to (i) our requirementrequirements to maintain (i) a maximum funded indebtedness to EBITDA ratio and (ii) a monthly minimum liquidity balance.balance (including any undrawn amounts under the revolving credit facility) of at least $50.0 million, (ii) the calculation of EBITDA under the Existing Credit Agreement, (iii) mandatory prepayment requirements and (iv) certain affirmative covenants. In addition, to the modifications described below, the ThirdFourth Amendment reduced our borrowing capacity under our senior secured revolving credit facility from $225.0$150.0 million to $150.0 million.
We deferred debt issuance costs of $4.0$75.0 million, in aggregate in connection with the Amended Credit Agreement. Deferred debt issuance costs are included within Other non-current assets on the Condensed Consolidated Balance Sheet as of September 30, 2022 and are amortized to interest expense over the term of the respective agreement.
In addition, under the Amended Credit Agreement, we are subject to various covenants, including customary restrictive covenants that limit our ability to, among other things: incur additional indebtedness; make dividend and other restricted payments, including limiting the amount of our share repurchases; enter into sale and leaseback transactions; make investments, loans or advances; grant or incur liens on assets; sell assets; engage in mergers, consolidations, liquidations or dissolutions; and engage in transactions with related parties and other affiliates. The Third Amendment further restricts certain existing negative covenants, including with respect to our ability to make share repurchases, acquisitions, investments and to incur additional indebtedness and liens.
As of September 30, 2022, we were in compliance with the covenants under our Amended Credit Agreement. Non-compliance with the covenants under the Amended Credit Agreement may result in termination of the commitments thereunder and then any outstanding borrowings may be declared due and payable immediately. We have the right to terminate the Amended Credit Agreement or reduce the available commitments at any time.
Borrowings under the Prior Credit Agreement bore (a) interest at a rate per annum equal to (i) an adjusted
LIBO rate or (ii) a customary base rate (with loans denominated in certain currencies bearing interest at rates specific to such currencies) plus an additional margin ranging between 0.50% and 2.00% and (b) commitment fees ranging from 0.25% to 0.35% on the daily amount of unused commitments. The Prior Credit Agreement also includes a replacement mechanism for the discontinuation of the adjusted LIBO rate.
The Third Amendment replaces LIBOR as a benchmark interest rate under the Prior Credit Agreement with Term Secured Overnight Financing Rate ("SOFR") plus a credit spread adjustment of 10 basis points. The Third Amendment also provides that, from the date of the Third Amendment through the fiscal quarter ending June 30, 2023, the Alternate Base Rate ("ABR") and Canadian prime spreads shall be raised to 1.50%, the fixed rate spreads to 2.50% and the commitment fee to 0.4% on the daily amount of the unused commitments under the Amended Credit Agreement. After June 30, 2023, the applicable spreads and commitment fee will revert to the levels set by the Prior Credit Agreement, with the addition of a new tier that is applicable when the ratio of funded indebtedness to EBITDA exceeds 3.00:1.00 and provides for ABR and Canadian prime spreads of 1.25%, fixed rate spreads of 2.25% and a commitment fee of 0.4% on the daily amount of the unused commitments under the Amended Credit Agreement.
In addition, the Amended Credit Agreementwhich provides for the issuance of up to $75.0 million in letters of credit, provided that the sum of outstanding borrowings and letters of credit do not exceed the maximum funding commitment of $150.0$75.0 million.
TheWe deferred debt issuance costs of $4.6 million in aggregate in connection with the Existing Credit Agreement. Deferred debt issuance costs are included within Other non-current assets on the Condensed Consolidated Balance Sheet as of March 31, 2023 and are amortized to interest expense over the term of the respective agreement.
As of March 31, 2023, we were in compliance with the covenants under our Existing Credit Agreement. Non-compliance with the covenants under the Existing Credit Agreement may result in termination of the commitments thereunder and then any outstanding borrowings may be declared due and payable immediately. We have the right to terminate the Existing Credit Agreement or reduce the available commitments at any time.
Amounts committed to outstanding borrowings and letters of credit under our Existing Credit Agreement as of March 31, 2023 and our Amended Credit Agreement is secured by substantially all of our tangible and intangible assets, including a pledge of 100% of the outstanding capital stock of substantially all of our direct and indirect domestic subsidiaries and 65% of the shares or equity interests of first-tier foreign subsidiaries and each U.S. entity whose assets substantially consist of capital stock and/or intercompany debt of one or more foreign subsidiaries, subject to certain exceptions. Certain of our domestic and foreign subsidiaries are guarantors under the Amended Credit Agreement.
As of September 30, 2022, we had $110.0 million of outstanding borrowings and $24.5 million of outstanding letters of credit and as of December 31, 2021 we had $100.0 million of outstanding borrowings and $25.8 million of outstanding letters of credit under the Amended Credit Agreement.2022 were as follows (in thousands):
March 31, 2023December 31, 2022
Borrowings$47,700 $75,000 
Letters of credit24,809 24,900 
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NOTE 6. COMMITMENTS AND CONTINGENCIES
Our contractual obligations and commitments and future sublease income under our contractually obligated operating subleases as of September 30, 2022March 31, 2023 and through the date of this report, did not materially change from the amounts set forth in our 20212022 Annual Report on Form 10-K.
DuringWe sublease a portion of 600 West Chicago to Uptake, Inc. "Uptake." In the thirdfirst quarter of 2022, however,2023, we reassessed the term of one of our operating leases in our North America segment and, asinitiated a result, our expected future minimum lease payments related to that lease have been modified. Our current quarter reassessment included an increase in our Accrued expenses and other current liabilities of $11.6 million, a decrease to our long-term Operating lease obligations of $25.6 million, a decrease to our Right-of-use assets - operating leases, net of $9.5 millionlawsuit against Uptake in the Condensed Consolidated Balance Sheets and a gainCircuit Court of $4.5 million in Restructuring and related charges on the Condensed Consolidated Statements of Operations. Refer to Note 9, Restructuring and Related ChargesCook County for additional information on the gain recognized. In addition, the collectabilitybreach of the sublease payments related tolease agreement and that lease is not reasonably assured. Refer to Note 2, Goodwill and Long-Lived Assets for additional information.lawsuit remains pending.
Legal Matters and Other Contingencies
From time to time, we are party to various legal proceedings incident to the operation of our business. For example, we currently are involved in proceedings brought by merchants, employment and related matters, intellectual property infringement suits, customer lawsuits, stockholder claims relating to U.S. securities law, consumer class actions and suits alleging, among other things, violations of state consumer protection or privacy laws.
On April 28, 2020, an individual plaintiffFour shareholders have filed separate shareholder derivative lawsuits (collectively, the "Derivative Lawsuits") in relation to a securities fraud class action complaint in the United States District Court for the Northern District of Illinois, and in July 2020, another individual was appointed as lead plaintiff (the "Securities Lawsuit"). Thepreviously settled lawsuit covers the time period from July 30, 2019 through February 18, 2020. The lead plaintiff allegesthat alleged that Groupon and certain of its officers made materially false and/or misleading statements or omissions regarding its business, operations and prospects, specifically as it relates to reiterating its full year guidance on November 4, 2019 and the Groupon Select program. On May 6, 2022, the parties reached an agreement to settle this matter in its entirety for $13.5 million and signed a term sheet memorializing preliminary terms. On June 27, 2022, the District Court granted preliminary approval of the settlement. On October 28, 2022, the District Court granted final approval of the settlement class with no class members opting out and no objections. Now that the settlement class has been confirmed and the case is fully resolved with no opt outs, all class members must follow a claims process administered by a third party and will be barred from filing future lawsuits based on these events. The full amount of the $13.5 million settlement is covered under Groupon's insurance policies and was paid into an escrow fund by Groupon’s insurance carriers on July 26, 2022. The settlement accrual and insurance receivable are recorded in Accrued expenses and other current liabilities and Accounts receivable, net on the Condensed Consolidated Balance Sheets as of September 30, 2022.
In addition, four shareholders have filed separate shareholder derivative lawsuits in relation to the same events that are subject to the securities litigation described above (collectively, the "Derivative Lawsuits"program (the "Securities Lawsuit"). First, on September 9, 2021, a shareholder named Jonathan Frankel filed a federal derivative lawsuit in the United States District Court for District of Delaware. Second, on January 19, 2022, a shareholder named Alyssa Estreen filed a derivative lawsuit in the Court of Chancery in the State of Delaware. Third, on January 24, 2022, a shareholder named Saman Khoury filed a derivative lawsuit, also in the Court of Chancery in the State of Delaware. Finally, on May 9, 2022, a shareholder named Moriah Anders filed a lawsuit, also in the Court of Chancery in the State of Delaware. All four lawsuits name Groupon and certain of the Company's former and current officers and directors. The allegations in all four Derivative Lawsuits relate to the same time period and events that are the subject of the Securities Lawsuit and allege that the Company and its shareholders have sustained damages as a result of the conduct of certain current and former officers and directors. The Plaintiffs in each of these Derivative Lawsuits seek unspecified damages they allege were sustained by the Company, injunctive and equitable relief and attorneys’ fees. All four matters arehave been stayed pending settlement discussions. On February 2, 2023, the outcomeParties to all four Derivative Lawsuits executed a Stipulation of Settlement that was filed in Delaware Chancery Court. Under the settlement, Groupon has agreed to undertake certain corporate reforms. The Settlement requires notice to shareholders and Court approval. Counsel for the Plaintiffs will submit a petition to the Court to be awarded attorneys' fees, the amount of which is at the discretion of the Securities Lawsuit. We intend to vigorously defend these matters, which we believe toCourt. Any attorney fee award will be without merit.covered under Groupon's directors and officers insurance policies.
In addition, third parties have from time to time claimed, and others may claim in the future, that we have infringed their intellectual property rights. We are subject to intellectual property disputes, including patent
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infringement claims, and expect that we will continue to be subject to intellectual property infringement claims as our services expand in scope and complexity. In the past, we have litigated such claims, and we are presently involved in several patent infringement and other intellectual property-related claims, including pending litigation or trademark disputes relating to, for example, our Goods category, some of which could involve potentially substantial claims for damages or injunctive relief. We may also become more vulnerable to third-party claims as laws such as the Digital Millennium Copyright Act are interpreted by the courts, and we become subject to laws in jurisdictions where the underlying laws with respect to the potential liability of online intermediaries are either unclear or less favorable. We believe that additional lawsuits alleging that we have violated patent, copyright or trademark laws may be filed against us. Intellectual property claims, whether meritorious or not, are time consuming and often costly to resolve, could require expensive changes in our methods of doing business or the goods we sell, or could require us to enter into costly royalty or licensing agreements.
We also are subject to consumer claims or lawsuits relating to alleged violations of consumer protection or privacy rights and statutes, some of which could involve potentially substantial claims for damages, including statutory or punitive damages. Consumer and privacy-related claims or lawsuits, whether meritorious or not, could
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be time consuming, result in costly litigation, damage awards, fines and penalties, injunctive relief or increased costs of doing business through adverse judgment or settlement, or require us to change our business practices, sometimes in expensive ways.
We are also subject to, or in the future may become subject to, a variety of regulatory inquiries, audits, and investigations across the jurisdictions where we conduct our business, including, for example, inquiries related to consumer protection, employment matters and/or hiring practices, marketing practices, tax, unclaimed property and privacy rules and regulations. Any regulatory actions against us, whether meritorious or not, could be time consuming, result in costly litigation, damage awards, fines and penalties, injunctive relief or increased costs of doing business through adverse judgment or settlement, require us to change our business practices in expensive ways, require significant amounts of management time, result in the diversion of significant operational resources, materially damage our brand or reputation, or otherwise harm our business.
We establish an accrued liability for loss contingencies related to legal and regulatory matters when the loss is both probable and reasonably estimable. Those accruals represent management's best estimate of probable losses and, in such cases, there may be an exposure to loss in excess of the amounts accrued. For certain of the matters described above, there are inherent and significant uncertainties based on, among other factors, the stage of the proceedings, developments in the applicable facts of law, or the lack of a specific damage claim. However, we believe that the amount of reasonably possible losses in excess of the amounts accrued for those matters would not have a material adverse effect on our business, Condensed Consolidated Financial Statements, results of operations or cash flows. Our accrued liabilities for loss contingencies related to legal and regulatory matters may change in the future as a result of new developments, including, but not limited to, the occurrence of new legal matters, changes in the law or regulatory environment, adverse or favorable rulings, newly discovered facts relevant to the matter, or changes in the strategy for the matter. Regardless of the outcome, litigation and other regulatory matters can have an adverse impact on us because of defense and settlement costs, diversion of management resources and other factors.
Indemnifications
In connection with the disposition of our operations in Latin America in 2017, we recorded $5.4 million in indemnification liabilities for certain tax and other matters upon the closing of the transactions as an adjustment to the net loss on the dispositions within discontinued operations at their fair value. We estimated the indemnification liabilities using a probability-weighted expected cash flow approach. Our remaining indemnification liabilities were $2.8 million as of September 30, 2022.March 31, 2023. We estimate that the total amount of obligations that are reasonably possible to arise under the indemnifications in excess of amounts accrued as of September 30, 2022March 31, 2023 is approximately $11.7 million.
In the normal course of business to facilitate transactions related to our operations, we indemnify certain parties, including employees, lessors, service providers, merchants, and counterparties to investment agreements and asset and stock purchase agreements with respect to various matters. We have agreed to hold certain parties harmless against losses arising from a breach of representations or covenants, or other claims made against
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those parties. These agreements may limit the time within which an indemnification claim can be made and the amount of the claim. We are also subject to increased exposure to various claims as a result of our divestitures and acquisitions, particularly in cases where we are entering into new businesses in connection with such acquisitions. We may also become more vulnerable to claims as we expand the range and scope of our services and are subject to laws in jurisdictions where the underlying laws with respect to potential liability are either unclear or less favorable. In addition, we have entered into indemnification agreements with our officers, directors and underwriters, and our bylaws contain similar indemnification obligations that cover officers, directors, employees and other agents. 
Except as noted above, it is not possible to determine the maximum potential amount under these indemnification agreements due to the limited history of prior indemnification claims and the unique facts and circumstances involved in each particular agreement. Historically, any payments that we have made under these agreements have not had a material impact on our operating results, financial position or cash flows.
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NOTE 7. STOCKHOLDERS' EQUITY (DEFICIT) AND COMPENSATION ARRANGEMENTS
Groupon, Inc. Incentive Plan
In August 2011, we established the Groupon, Inc. 2011 Incentive Plan, as amended and restated (the "2011 Plan"), under which options, RSUsrestricted stock units and performance stock units for up to 11,875,000 shares of common stock are authorized for future issuance to employees, consultants and directors. The 2011 Plan is administered by the Compensation Committee of the Board. As of September 30, 2022, 3,203,455March 31, 2023, 464,968 shares of common stock were available for future issuance under the 2011 Plan.
Restricted Stock Units
The restricted stock units granted under the Groupon, Inc. Stock Plans (the "Plans")2011 Plan generally have vesting periods between one and four years and are amortized on a straight-line basis over their requisite service period.
The table below summarizes restricted stock unit activity for employees and nonemployees under the Plans2011 Plan for the ninethree months ended September 30, 2022:March 31, 2023:
Restricted Stock UnitsWeighted-Average Grant Date Fair Value (per unit)Restricted Stock UnitsWeighted-Average Grant Date Fair Value (per unit)
Unvested at December 31, 20212,205,235 $31.06 
Unvested at December 31, 2022Unvested at December 31, 20222,876,089 $19.33 
GrantedGranted2,233,380 19.14 Granted125,486 8.74 
VestedVested(915,272)33.25 Vested(403,202)18.09 
ForfeitedForfeited(514,350)26.94 Forfeited(683,337)14.70 
Unvested at September 30, 20223,008,993 $22.20 
Unvested at March 31, 2023Unvested at March 31, 20231,915,036 $18.64 
As of September 30, 2022, $52.2March 31, 2023, $22.6 million of unrecognized compensation costs related to unvested restricted stock units, excluding any impact of forfeitures, are expected to be recognized over a remaining weighted-average period of 1.190.91 years.
Stock Options
On March 30, 2023, we issued 3,500,000 units of stock options with a per share value of $0.95, a strike price of $6.00 and vesting over two years. The exercise price of stock options granted is equal to the fair market value of the underlying stock on the date of grant. The contractual term for these stock options expires 3 years from the grant date. The fair value of stock options on the grant date is amortized on a straight-line basis over the requisite service period.
The fair value of stock options granted is estimated on the date of grant using the Black-Scholes-Merton option-pricing model. Expected volatility is based on Groupon's historical volatility over the estimated expected life of the stock options. The expected term that represents the period of time the stock options are expected to be outstanding. The risk-free interest rate is based on yields on U.S. Treasury STRIPS with maturity similar to the estimated expected life of the stock options. The weighted-average assumptions for stock options granted during the three months ended March 31, 2023 are outlined in the following table:
Three Months Ended March 31, 2023
Dividend yield0.0 %
Risk-free interest rate4.1 %
Expected term (in years)2
Expected volatility78.2 %
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Performance ShareShares Units
We have previously granted performance share units under the Plans2011 Plan that vest in shares of our common stock upon the achievement of financial and operational targets specified in the respective award agreement ("Performance Share Units"). We have also granted performance share units subject to a market condition ("Market-based Performance Share Units"). Our existing Performance Share Units and Market-based Performance Share Units are subject to continued employment through the performance period dictated by the award and certification by the Compensation Committee of the Board that the specified performance conditions have been achieved.
DuringThe table below summarizes Performance Share Unit activity under the nine2011 Plan for the three months ended September 30, 2022, 20,494 shares of our common stock were issued upon vesting of Performance Share Units granted in 2020 and prior based on the Board's certification of our financial and operational metrics for the year ended DecemberMarch 31, 2020. The weighted average grant date fair value of those shares was $31.97 per share. As of September 30, 2022, we have recognized substantially all expense related to the 17,269 unvested Performance Share Units and the 33,333 unvested Market-based Performance Share Units.2023:
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Performance Share UnitsWeighted-Average Grant Date Fair Value (per unit)
Unvested at December 31, 202217,269 $24.13 
Granted— — 
Vested(17,269)24.13 
Forfeited— — 
Unvested at March 31, 2023— $— 


NOTE 8. REVENUE RECOGNITION
Refer to Note 13, Segment Information, for revenue summarized by reportable segment and category for the three and nine months ended September 30, 2022March 31, 2023 and 2021.2022.
Customer Credits
We issue credits to customers that can be applied to future purchases through our online marketplaces. Credits are primarily issued as consideration for refunds. To a lesser extent, credits are issued for customer relationship purposes. The following table summarizes the activity in the liability for customer credits for the ninethree months ended September 30, 2022March 31, 2023 (in thousands):
Customer Credits
Balance as of December 31, 20212022$56,55836,220 
Credits issued105,04426,921 
Credits redeemed (1)
(98,160)(25,856)
Breakage revenue recognized(16,459)(2,995)
Foreign currency translation(1,314)80 
Balance as of September 30, 2022March 31, 2023$45,66934,370 
(1)Customer credits can be redeemed through our online marketplaces for goods or services provided by a third-party merchant and service revenue is recognized on a net basis as the difference between the carrying amount of the customer credit liability derecognized and the amount due to the merchant for the related transaction. Historically, customerCustomer credits have primarily beenare typically used within one year of issuance; however, usage patterns have been impacted from changes in customer behavior due to COVID-19.issuance.
Costs of Obtaining Contracts
Incremental costs to obtain contracts with third-party merchants, such as sales commissions, are deferred and recognized over the expected period of the merchant arrangement, generally from 12 to 18 months. Deferred contract acquisition costs are presented in Prepaid expenses and other current assets and Other non-current assets on the Condensed Consolidated Balance Sheets. As of September 30, 2022March 31, 2023 and December 31, 2021,2022, deferred contract acquisition costs were $6.2$5.3 million and $8.0$5.9 million.
The amortization of deferred contract acquisition costs is classified within Selling, general and administrative expense in the Condensed Consolidated Statements of Operations. We amortized $2.7$2.3 million and $2.6$2.9 million of deferred contract acquisition costs for the three months ended September 30, 2022March 31, 2023 and 2021, and $8.3 million and $7.8 million for the nine months ended September 30, 2022 and 2021.2022.
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Allowance for Expected Credit Losses on Accounts Receivable
Accounts receivable primarily represents the net cash due from credit card and other payment processors and from merchants and performance marketing networks for commissions earned on consumer purchases. We establish an allowance for expected credit losses on accounts receivablesreceivable based on identifying the following customer risk characteristics: size, type of customer, and payment terms offered in the normal course of business. Receivables with similar risk characteristics are grouped into pools. For each pool, we consider the historical credit loss experience, current economic conditions, bankruptcy filings, published or estimated credit default rates, age of the receivable and any recoveries in assessing the lifetime expected credit losses.
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The following table summarizes the activity in the allowance for expected credit losses on accounts receivable for the ninethree months ended September 30, 2022March 31, 2023 (in thousands):
Allowance for Expected Credit Losses
Balance as of December 31, 20212022$7,9744,538 
Change in provision(896)(639)
Write-offs(1,254)(115)
Foreign currency translation(674)34 
Balance as of September 30, 2022March 31, 2023$5,1503,818 
Variable Consideration for Unredeemed Vouchers
For merchant agreements with redemption payment terms, the merchant is not paid its share of the sale price for a voucher sold through one of our online marketplaces until the customer redeems the related voucher. If the customer does not redeem a voucher with such merchant payment terms, we retain all of the gross billings for that voucher, rather than retaining only our net commission. We estimate the variable consideration from vouchers that will not ultimately be redeemed using our historical voucher redemption experience and recognize that amount as revenue at the time of sale. We apply a constraint to ensure it is probable that a significant reversal of revenue will not occur in future periods. We recognized variable consideration from unredeemed vouchers that were sold in a prior period of $7.4 million and $19.1 million for the three months ended September 30, 2022 and 2021, and $9.4 million and $31.8 million for the nine months ended September 30, 2022 and 2021. During the year ended December 31, 2021, the substantial majority of vouchers sold at the onset of the COVID-19 pandemic reached expiration at redemption rates lower than our historical estimates. Although redemption rates for vouchers sold in more recent periods have improved, the impact of COVID-19 on redemption behavior in future periods is still uncertain. When actual redemptions differ from our estimates, the effects could be material to the Condensed Consolidated Financial Statements. During the three months ended March 31, 2023 and 2022, we recognized an immaterial amount of variable consideration from unredeemed vouchers that were sold in a prior period.
NOTE 9. RESTRUCTURING AND RELATED CHARGES
In August 2022 and April 2020, we initiated Board-approved restructuring plans. Costs incurred related to the restructuring planplans are classified as Restructuring and related charges on the Condensed Consolidated Statements of Operations. The restructuring activities are summarized by plan in the sections below.
2022 Restructuring Plan
In August 2022, we initiated a multi-phase cost savings plan designed to reduce our expense structure to align with our go-forward business and financial objectives (the “2022 Cost Savings Plan”). The 2022 Cost Savings Plan included a restructuring plan, approved by our Board on August 5, 2022 (the “2022 Restructuring Plan”). The first phase of the 2022 Restructuring Plan, including the first phase initiated August 2022 and second phase initiated January 2023, is expected to include an overall reduction of approximately 5001,000 positions globally, with the majority of these reductions completed as of March 31, 2023 and the remainder expected to occur by the end of 2022 and the remainder in early 2023. In connection with these actions, we expect to record total pre-tax charges of $10.0$20.0 million to $20.0$27.0 million. Substantially allA majority of the pre-tax charges are expected to be paid in cash and will relate to employee severance and compensation benefits, with an immaterial amount of charges related to other exit costs. We expect to begin the next phase of our restructuring actions under this plan in 2023, and we anticipate these actions will include a focus on reducing our technology platform costs following the completion of our transition to the cloud. We have incurred total pretax charges of $6.2$18.6 million since the inception of the 2022 Restructuring Plan.
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The following tables summarizetable summarizes costs incurred by segment related to the 2022 Restructuring Plan for the three and nine months ended September 30, 2022March 31, 2023 (in thousands):
Three and Nine Months Ended September 30, 2022Three Months Ended March 31, 2023
Employee Severance and Benefit Costs (Credits) (1)
Other Exit CostsTotal Restructuring Charges (Credits)
Employee Severance and Benefit Costs (Credits) (1)
Other Exit CostsTotal Restructuring Charges (Credits)
North AmericaNorth America$4,600 $158 $4,758 North America$4,440 $808 $5,248 
InternationalInternational1,436 — 1,436 International3,733 — 3,733 
ConsolidatedConsolidated$6,036 $158 $6,194 Consolidated$8,173 $808 $8,981 
(1)The employee severance and benefits costs for the three and nine months ended September 30, 2022March 31, 2023 are related to the termination of approximately 380700 employees, of which 3188 are still completing their notice period and legally-required severance and benefits have been recognized as of September 30, 2022.March 31, 2023. Additional severance and benefits costs related to the remaining 3188 employees may be incurred in future periods.
The following table summarizes restructuring liability activity for the 2022 Restructuring Plan (in thousands):
Employee Severance and Benefit CostsOther Exit CostsTotalEmployee Severance and Benefit CostsOther Exit CostsTotal
Balance as of December 31, 2021$— $— $— 
Balance as of December 31, 2022Balance as of December 31, 2022$175 $— $175 
Charges payable in cashCharges payable in cash6,036 158 6,194 Charges payable in cash8,173 808 8,981 
Cash paymentsCash payments(3,167)— (3,167)Cash payments(5,114)(206)(5,320)
Foreign currency translationForeign currency translation(29)— (29)Foreign currency translation47 — 47 
Balance as of September 30, 2022 (1)
$2,840 $158 $2,998 
Balance as of March 31, 2023 (1)
Balance as of March 31, 2023 (1)
$3,281 $602 $3,883 
(1)Substantially all of the remaining cash payments for the 2022 Restructuring Plan costs are expected to be disbursed through 2023.
2020 Restructuring Plan
In April 2020, the Board approved a multi-phase restructuring plan related to our previously-announced strategic shift and as part of the cost cutting measures implemented in response to the impact of COVID-19 on our business (the "2020 Restructuring Plan"). We have incurred total pretax charges of $108.7$109.2 million since the inception of the 2020 Restructuring Plan. Our actions under this plan were substantially completed by December 31, 2021, and our current and future charges or credits will be from changes in estimates. Our 2020 Restructuring Plan included workforce reductions of approximately 1,600 positions globally, the exit or discontinuation of the use of certain leases and other assets, impairments of our right-of-use and other long-lived assets, and the exit of our operations in New Zealand and Japan. In the first quarter 2021, we substantially liquidated our subsidiary in Japan and reclassified $32.3 million of cumulative foreign currency translation gains into earnings, which is presented in Other income (expense), net on the Condensed Consolidated Statements of Operations for the nine months ended September 30, 2021.
2218


The following tables summarize costs incurred by segment related to the 2020 Restructuring Plan for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 (in thousands):
Three Months Ended September 30, 2022Three Months Ended March 31, 2023
Employee Severance and Benefit Costs (Credits)Legal and Advisory CostsProperty, Equipment and Software ImpairmentsRight-of-Use Asset Impairments and Lease-related Charges (Credits)Total Restructuring Charges (Credits)Employee Severance and Benefit Costs (Credits)Legal and Advisory CostsLease-related Charges (Credits)Total Restructuring Charges (Credits)
North AmericaNorth America$— $(1)$— $(1,578)$(1,579)North America$— $$607 $608 
InternationalInternational121 28 — 148 297 International(1,046)(56)307 (795)
ConsolidatedConsolidated$121 $27 $— $(1,430)$(1,282)Consolidated$(1,046)$(55)$914 $(187)
Three Months Ended September 30, 2021Three Months Ended March 31, 2022
Employee Severance and Benefit Costs (Credits)Legal and Advisory CostsProperty, Equipment and Software ImpairmentsRight-of-Use Asset Impairments and Lease-related Charges (Credits)Total Restructuring Charges (Credits)Employee Severance and Benefit Costs (Credits)Legal and Advisory CostsLease-related Charges (Credits)Total Restructuring Charges (Credits)
North AmericaNorth America$26 $251 $602 $5,610 $6,489 North America$$44 $356 $401 
InternationalInternational2,600 571 268 2,555 5,994 International(289)37 163 (89)
ConsolidatedConsolidated$2,626 $822 $870 $8,165 $12,483 Consolidated$(288)$81 $519 $312 
Nine Months Ended September 30, 2022
Employee Severance and Benefit Costs (Credits)Legal and Advisory CostsProperty, Equipment and Software ImpairmentsRight-of-Use Asset Impairments and Lease-related Charges (Credits)Total Restructuring Charges (Credits)
North America$$129 $— $(404)$(274)
International305 89 — 1,849 2,243 
Consolidated$306 $218 $— $1,445 $1,969 
Nine Months Ended September 30, 2021
Employee Severance and Benefit Costs (Credits)Legal and Advisory CostsProperty, Equipment and Software ImpairmentsRight-of-Use Asset Impairments and Lease-related Charges (Credits)Total Restructuring Charges (Credits)
North America$458 $1,482 $602 $6,974 $9,516 
International21,665 599 268 2,102 24,634 
Consolidated$22,123 $2,081 $870 $9,076 $34,150 
As a part of our 2020 Restructuring Plan, we terminated or modified several of our leases. In other cases we vacated our leased facilities, and some of those facilities are being actively marketed for sublease or we are in negotiations with the landlord to potentially terminate or modify those leases. We recognized impairment relatedIn January 2023, we exercised our option to those leases for $1.8early terminate our lease at 600 West Chicago, now expiring on January 31, 2024, which required us to pay a penalty of $9.6 million and $2.9 million duringwith our early termination notice. Prior to exercising our option to early terminate, the three and nine months ended September 30, 2022 and $7.7 million during the three and nine months ended September 30, 2021. See Note 2, Goodwill and Long-Lived Assets, for additional information. In addition, during the three and nine months ended September 30, 2022, we recognized a gainexpiration of $4.5 million in Restructuring and related charges for one of our previously-impaired leases in our North America segment due to a reassessment of the term.600 West Chicago was January 31, 2026. Rent expense, including amortization of the right-of-use asset and accretion of the operating lease liability, sublease income, termination and modification gains and losses, and other variable lease costs related to the leased facilities vacated as part of our restructuring plan are presented within Restructuring and related charges in the Condensed Consolidated Statements of Operations. The current and non-current liabilities associated with these leases continue to be presented within OtherAccrued expenses and other current liabilities and Operating lease obligations in the Condensed Consolidated Balance Sheets.
23


The following table summarizes restructuring liability activity for the 2020 Restructuring Plan (in thousands):
Employee Severance and Benefit CostsLegal and Advisory CostsTotal
Balance as of December 31, 2021$11,038 $311 $11,349 
Charges payable in cash306 218 524 
Cash payments(5,390)(170)(5,560)
Foreign currency translation(921)(66)(987)
Balance as of September 30, 2022 (1)
$5,033 $293 $5,326 
Employee Severance and Benefit CostsOther Exit CostsTotal
Balance as of December 31, 2022$4,306 $301 $4,607 
Charges payable in cash and changes in estimate(1,046)(55)(1,101)
Cash payments(529)(95)(624)
Foreign currency translation41 43 
Balance as of March 31, 2023 (1)
$2,772 $153 $2,925 
(1)Substantially all of the remaining cash payments for the 2020 Restructuring Plan costs are expected to be disbursed by the end of 2023.
NOTE 10. INCOME TAXES
Our income tax provision for interim periods is determined using an estimate of our annual effective tax rate, adjusted for discrete items.
Provision (benefit) for income taxes and incomeIncome (loss) from operations before provision (benefit) for income taxes for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
Provision (benefit) for income taxesProvision (benefit) for income taxes$(4,328)$135 $(4,605)$773 Provision (benefit) for income taxes$1,118 $(2,675)
Income (loss) from operations before provision (benefit) for income taxes(59,871)78,836 (184,750)90,793 
Income (loss) before provision (benefit) for income taxesIncome (loss) before provision (benefit) for income taxes(27,495)(37,027)
Our U.S. Federal income tax rate is 21%. The primary factor impacting the effective tax rate for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 was the pretax losses incurred in jurisdictions that have valuation allowances against their net deferred tax assets. The three and nine months ended September 30, 2022 were also impacted by the reduction to our estimated annual tax rate due to an increase in expected annual losses. The three and nine months ended September 30, 2021 were also impacted by the benefit of non-taxable items, including the unrealized gain on the observable price change recorded in an other equity investment duringFor the three months ended September 30, 2021, the U.S. research and development tax credit, and reversals of reserves for uncertain tax positions due to closing of applicable statutes of limitations. For the three and nine months ended September 30, 2021,March 31, 2022, we had a full valuation allowance recorded against the U.S. federal and state deferred tax assets. We recorded a partial valuation allowance release in Q4 2021. For the three and nine months ended September 30, 2022, we continue to maintain a valuation allowance in the U.S. against capital losses, deferred tax assets that will convert into capital losses upon reversal, and state credits that we arewere not expecting to be able to realize. We recorded a valuation allowance against the remaining U.S. federal and state deferred tax assets in Q4 2022. For the three months ended March 31, 2023, we continue to maintain a full valuation allowance against all U.S. federal and state deferred tax assets. We expect that our consolidated effective tax rate in future periods will continue to differ significantly from the U.S. federal income tax rate as a result of our tax obligations in jurisdictions with profits and valuation allowances in jurisdictions with losses.
We are currently undergoing income tax audits in multiple jurisdictions. It is likely that the examination phase of some of those audits will conclude in the next 12 months. There are many factors, including factors outside of our control, which influence the progress and completion of those audits. We are subject to claims for tax assessments by foreign jurisdictions, including a proposed assessment for $105.7$115.3 million, inclusive of estimated incremental interest from the original assessment. We believe that the assessment, which primarily relates to transfer pricing on transactions occurring in 2011, is without merit and we intend to vigorously defend ourselves in that matter. There could be potential increases in our liabilities for uncertain tax positions from the ultimate resolution of that assessment. We believe it is reasonably possible that reductions of up to $26.2$7.1 million in unrecognized tax benefits may occur within the 12 months following September 30, 2022March 31, 2023 upon closing of income tax audits or the expiration of applicable statutes of limitations.
In general, it is our practice and intention to reinvest the earnings of our non-U.S. subsidiaries in those operations.operations or remit such earnings in a tax-efficient manner. An actual repatriation from our non-U.S. subsidiaries could be subject to foreign and U.S. state income taxes. Aside from limited exceptions for which the related deferred tax liabilities recognized as of
September 30, 2022 March 31, 2023 and December 31, 20212022 are immaterial, we do not intend to distribute earnings of foreign subsidiaries for which we have an excess of the financial reporting basis over the tax basis of our investments and therefore have not recorded any deferred taxes related to such amounts. The actual tax cost resulting from a distribution would depend on income tax laws and circumstances at the time of distribution. Determination of the amount of unrecognized deferred tax liability related to the excess of the financial reporting basis over the tax basis of our foreign subsidiaries is not practical due to the complexities associated with the calculation.
NOTE 11. FAIR VALUE MEASUREMENTS
Fair value is defined under U.S. GAAP as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is a market-based measurement that is determined based on assumptions that market participants would use in pricing an asset or a liability.
In determining fair value, we use various valuation approaches within the fair value measurement framework. The valuation methodologies used for our assets and liabilities measured at fair value and their classification in the valuation hierarchy are summarized below:
Fair value option investments and available-for-sale securities. We have fair value option investments and available-for-sale securities that we measure using the income approach. We have classified these investments as Level 3 due to the lack of observable market data over fair value inputs such as cash flow projections and discount rates.

Contingent consideration. During the first quarter 2021, we settled a contingent consideration arrangement to the former owners of a business previously acquired in 2018. We use the income approach to value contingent consideration obligations based on future financial performance. We have previously classified our contingent consideration as Level 3 due to the lack of relevant observable market data over fair value inputs such as probability-weighting of payment outcomes.
There was no material activity in the fair value of recurring Level 3 fair value measurements for the three and nine months ended September 30, 2022March 31, 2023 and 2021.2022.
19


Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
Certain assets and liabilities are measured at fair value on a nonrecurring basis, including assets that are written down to fair value as a result of an impairment or increasedmodified due to an observable price change in an orderly transaction.
We recognized $35.4 million in non-cash impairment charges related to goodwill for the nine months ended September 30, 2022. We recognized $1.8 million and $11.8 million in non-cash impairment charges related to long-lived assets for the three and nine months ended September 30, 2022, of which $1.8 million and $2.9 million are included in Restructuring and related charges on our Condensed Consolidated Statements of Operations. We recognized $7.7 million in non-cash impairment charges related to long-lived assets during the three and nine months ended September 30, 2021, which is included in Restructuring and related charges on our Condensed Consolidated Statements of Operations. See Note 2, Goodwill and Long-Lived Assets, and Note 9, Restructuring and Related Charges, for additional information.
We adjusted the carrying value of an other equity investment, which resulted in an unrealized gain of $89.1 million, and sold shares in an other equity investment for a gain of $2.2 million for the three and nine months ended September 30, 2021. During the second quarter 2021, we sold our shares in an other equity investment and recognized a gain of $4.2 million. See Note 3, Investments, for additional information.
We did not record any other significant nonrecurring fair value measurements for the three and nine months ended September 30, 2022March 31, 2023 and 2021.
24


2022.
Estimated Fair Value of Financial Assets and Liabilities Not Measured at Fair Value
Our financial instruments not carried at fair value consist primarily of accounts receivable, restricted cash, short-term borrowings, accounts payable, accrued merchant and supplier payables and accrued expenses. The carrying values of those assets and liabilities approximate their respective fair values as of September 30, 2022March 31, 2023 and December 31, 20212022 due to their short-term nature.
NOTE 12. INCOME (LOSS) PER SHARE
Basic net income (loss) per share is computed using the weighted-average number of common shares outstanding during the period. Diluted net income (loss) per share is computed using the weighted-average number of common shares and the effect of potentially dilutive securities outstanding during the period. Potentially dilutive securities include restricted stock units, performance share units, ESPP shares, warrants, capped call transactions and convertible senior notes. If dilutive, those potentially dilutive securities are reflected in diluted net income (loss) per share using the treasury stock method, except for the convertible senior notes, which are subject to the if-converted method.
The following table sets forth the computation of basic and diluted net income (loss) per share of common stock for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 (in thousands, except share amounts and per share amounts):
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Basic and diluted net income (loss) per share:
Numerator
Net income (loss)$(55,543)$78,701 $(180,145)$90,020 
Less: Net income (loss) attributable to noncontrolling interests680 594 2,157 737 
Basic net income (loss) attributable to common stockholders(56,223)78,107 (182,302)89,283 
Diluted net income (loss) attributable to common stockholders(56,223)78,107 (182,302)89,283 
Plus: Interest expense from assumed conversion of convertible senior notes— 700 — 1,392 
Net income (loss) attributable to common stockholders plus assumed conversions(56,223)78,807 (182,302)90,675 
Denominator
Shares used in computation of basic net income (loss) per share30,307,734 29,567,802 30,070,598 29,282,932 
Weighted-average effect of diluted securities
Restricted stock units— 351,720 — 712,866 
Performance share units and other stock-based compensation awards— 68,616 — 89,981 
Convertible senior notes due 2026— 3,376,400 — 2,308,112 
Shares used in computation of diluted net income (loss) per share30,307,734 33,364,538 30,070,598 32,393,891 
Basic net income (loss) per share:$(1.86)$2.64 $(6.06)$3.05 
Diluted net income (loss) per share:$(1.86)$2.36 $(6.06)$2.80 
Three Months Ended March 31,
20232022
Basic and diluted net income (loss) per share:
Numerator
Net income (loss)$(28,613)$(34,352)
Less: Net income (loss) attributable to noncontrolling interests534 500 
Net income (loss) attributable to common stockholders(29,147)(34,852)
Denominator
Weighted-average common shares outstanding30,676,145 29,862,879 
Basic and diluted net income (loss) per share:$(0.95)$(1.17)
2520


The following weighted-average potentially dilutive instruments are not included in the diluted net income (loss) per share calculations above because they would have had an antidilutive effect on the net income (loss) per share:
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
Restricted stock unitsRestricted stock units2,223,826 854,304 2,448,348 410,856 Restricted stock units2,353,393 2,047,783 
Performance share units and other stock-based compensation awards94,690 — 102,406 — 
Convertible Senior notes due 2022 (1)
— — — 1,144,689 
Other stock-based compensation awardsOther stock-based compensation awards101,118 54,182 
Convertible Senior notes due 2026 (1)
Convertible Senior notes due 2026 (1)
3,376,400 — 3,376,400 — 
Convertible Senior notes due 2026 (1)
3,376,400 3,376,400 
Warrants— — — 1,170,126 
Capped call transactionsCapped call transactions3,376,400 3,376,400 3,376,400 2,308,112 Capped call transactions3,376,400 3,376,400 
TotalTotal9,071,316 4,230,704 9,303,554 5,033,783 Total9,207,311 8,854,765 
(1)We apply the if-converted method in computing the effect of our convertible senior notes on diluted net income (loss) per share, whereby the numerator of our diluted net income (loss) per share computations is adjusted for interest expense, net of tax, and the denominator is adjusted for the number of shares into which the convertible senior notes could be converted. The effect is only included in the calculation of income (loss) per share for those instruments for which it would reduce income (loss) per share. See Note 5, Financing Arrangements, for additional information.
We had outstanding Market-based Performance Share Units as of September 30, 2022 and 2021 that were eligible to vest into shares of common stock subject to the achievement of specified performance or market conditions. Contingently-issuable shares are excluded from the computation of diluted income (loss) per share if, based on current period results, the shares would not be issuable if the end of the reporting period were the end of the contingency period. As of September 30, 2022, there were up to 33,333 shares of common stock issuable upon vesting of outstanding Market-based Performance Share Units that were excluded from the table above as the performance or market conditions were not satisfied as of the end of the period.
2621


NOTE 13. SEGMENT INFORMATION
The segment information reported in the tables below reflects the operating results that are regularly reviewed by our chief operating decision maker to assess performance and make resource allocation decisions. Our operations are organized into two segments: North America and International. Our measure of segment profitability is contribution profit, defined as gross profit less marketing expense, which is consistent with how management reviews the operating results of the segments. Contribution profit measures the amount of marketing investment needed to generate gross profit. Other operating expenses are excluded from contribution profit as management does not review those expenses by segment. We completed a transition to a third-party goods marketplace in International in 2021, and therefore we no longer generate product revenue in our Goods category. For the three and nine months ended September 30, 2022, adjustments to accruals previously established in our Goods category related to product are presented within service.
The following table summarizes revenue by reportable segment and category for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 (in thousands):    
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
North America
Service revenue:
North America revenue:North America revenue:
LocalLocal$97,843 $129,131 $296,233 $394,358 Local$81,379 $96,921 
GoodsGoods5,978 9,189 20,476 37,266 Goods5,065 8,294 
TravelTravel4,065 4,791 13,465 18,893 Travel2,815 4,949 
Total service revenue107,886 143,111 330,174 450,517 
Product revenue - Goods— — — 626 
Total North America revenue (1)
Total North America revenue (1)
107,886 143,111 330,174 451,143 
Total North America revenue (1)
89,259 110,164 
International
Service revenue:
International revenue:International revenue:
LocalLocal30,089 46,071 95,350 109,589 Local25,265 33,150 
GoodsGoods4,459 5,879 16,986 9,429 Goods4,246 6,779 
TravelTravel1,956 3,915 8,416 8,226 Travel2,841 3,227 
Total service revenue36,504 55,865 120,752 127,244 
Product revenue - Goods— 15,195 — 165,559 
Total International revenue (1)
Total International revenue (1)
$36,504 $71,060 $120,752 $292,803 
Total International revenue (1)
$32,352 $43,156 
(1)North America includes revenue from the United States of $105.0$87.7 million and $140.2$108.8 million for the three months ended September 30, 2022March 31, 2023 and 2021, and $323.9 million and $444.2 million for the nine months ended September 30, 2022 and 2021. International includes revenue from the United Kingdom of $21.4 million and $100.4 million for the three and nine months ended September 30, 2021.2022. There were no other individual countries that represented more than 10% of consolidated total revenue for the three and nine months ended September 30, 2022March 31, 2023 and 2021.2022. Revenue is attributed to individual countries based on the location of the customer.
27


The following table summarizes cost of revenue by reportable segment and category for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
North America
Service cost of revenue:
North America cost of revenue:North America cost of revenue:
LocalLocal$13,388 $13,947 $40,428 $41,927 Local$11,387 $13,163 
GoodsGoods1,142 1,325 3,849 5,577 Goods945 1,459 
TravelTravel1,008 1,029 3,399 3,801 Travel985 1,295 
Total service cost of revenue15,538 16,301 47,676 51,305 
Product cost of revenue - Goods— — — 458 
Total North America cost of revenueTotal North America cost of revenue15,538 16,301 47,676 51,763 Total North America cost of revenue13,317 15,917 
International
Service cost of revenue:
International cost of revenue:International cost of revenue:
LocalLocal2,674 2,195 7,946 6,094 Local2,623 2,596 
GoodsGoods125 292 521 537 Goods588 396 
TravelTravel331 339 1,088 783 Travel372 410 
Total service cost of revenue3,130 2,826 9,555 7,414 
Product cost of revenue - Goods— 13,605 — 142,404 
Total International cost of revenueTotal International cost of revenue$3,130 $16,431 $9,555 $149,818 Total International cost of revenue$3,583 $3,402 
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The following table summarizes contribution profit by reportable segment for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
North AmericaNorth AmericaNorth America
RevenueRevenue$107,886 $143,111 $330,174 $451,143 Revenue$89,259 $110,164 
Cost of revenueCost of revenue15,538 16,301 47,676 51,763 Cost of revenue13,317 15,917 
MarketingMarketing26,376 38,302 73,996 94,247 Marketing15,303 27,991 
Contribution profitContribution profit65,972 88,508 208,502 305,133 Contribution profit60,639 66,256 
InternationalInternationalInternational
RevenueRevenue36,504 71,060 120,752 292,803 Revenue32,352 43,156 
Cost of revenueCost of revenue3,130 16,431 9,555 149,818 Cost of revenue3,583 3,402 
MarketingMarketing11,521 14,857 32,689 36,298 Marketing9,545 11,425 
Contribution profitContribution profit21,853 39,772 78,508 106,687 Contribution profit19,224 28,329 
ConsolidatedConsolidatedConsolidated
RevenueRevenue144,390 214,171 450,926 743,946 Revenue121,611 153,320 
Cost of revenueCost of revenue18,668 32,732 57,231 201,581 Cost of revenue16,900 19,319 
MarketingMarketing37,897 53,159 106,685 130,545 Marketing24,848 39,416 
Contribution profitContribution profit87,825 128,280 287,010 411,820 Contribution profit79,863 94,585 
Selling, general and administrativeSelling, general and administrative119,243 119,494 369,601 384,606 Selling, general and administrative101,634 126,420 
Goodwill impairment— — 35,424 — 
Long-lived asset impairment— — 8,811 — 
Restructuring and related chargesRestructuring and related charges4,912 12,483 8,163 34,150 Restructuring and related charges8,794 312 
Income (loss) from operationsIncome (loss) from operations$(36,330)$(3,697)$(134,989)$(6,936)Income (loss) from operations$(30,565)$(32,147)
The following table summarizes total assets by reportable segment as of September 30, 2022March 31, 2023 and December 31, 20212022 (in thousands):
September 30, 2022December 31, 2021March 31, 2023December 31, 2022
Total assets:Total assets:Total assets:
North America (1)
North America (1)
$763,838 $964,523 
North America (1)
$526,953 $669,336 
International (1)
International (1)
125,133 193,358 
International (1)
123,690 123,781 
Consolidated total assetsConsolidated total assets$888,971 $1,157,881 Consolidated total assets$650,643 $793,117 
(1)North America contains assets from the United States of $751.7$520.9 million and $951.8$661.3 million as of September 30, 2022March 31, 2023 and December 31, 2021.2022. International containedcontains assets from the United KingdomNetherlands of $126.0$65.1 million as of DecemberMarch 31, 2021.2023. There were no other individual countries that represented more than 10% of consolidated total assets as of September 30, 2022March 31, 2023 and December 31, 2021.2022.
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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion and analysis of our financial condition and results of operations should be read together with our Condensed Consolidated Financial Statements and related notes included under Part I, Item 1 of this Quarterly Report on Form 10-Q. This discussion contains forward-looking statements about our business and operations. Our actual results may differ materially from those we currently anticipate as a result of many factors, including those we describe under Part II, Item 1A, Risk Factors, and elsewhere in this Quarterly Report. See Part I, Forward-Looking Statements, for additional information.
Overview
Groupon is a global scaled two-sided marketplace that connects consumers to merchants. Consumers access our marketplace through our mobile applications and our websites. We operate in two segments, North America and International, and operate in three categories, Local, Goods and Travel. See Item 1, Note 13, Segment Information, for additional information.
Our strategy is to be the trusted marketplace where customers go to buy local services and experiences. We plan to unlock valuegrow our revenue by improvingbuilding long-term relationships with local merchants to strengthen our expense structureinventory selection and offering more differentiatedby enhancing the customer experience through inventory curation and improved convenience in order to stimulatedrive customer engagementdemand and demand. Our inventory efforts include testing of curated collections and our intention to launch a test concept for a new Beauty platform.purchase frequency.
Currently, weWe generate service revenue from Local, Travel,Goods, and GoodsTravel categories. Service revenueRevenue primarily represents the net commissions earned from selling goods or services on behalf of third-party merchants. Service revenueRevenue is reported on a net basis as the purchase price collected from the customer less the portion of the purchase price that is payable to the third-party merchant. We also earn commissions when customers make purchases with retailers using digital coupons accessed through our websites and mobile applications.
In prior periods, we also generated product revenue from sales of our first-party Goods merchandise inventory. For product revenue transactions, we were the primary party responsible for providing the merchandise to the customer, we had inventory risk and we had discretion in establishing prices. As such, product revenue was reported on a gross basis as the purchase price received from the customer. Product revenue, including associated shipping revenue, was recognized when the merchandise was delivered to the customer. We completed the transition to a third-party marketplace in North America in 2020, and in International in 2021.
COVID-19 Pandemic and Macroeconomic Conditions
The COVID-19 pandemic has changed the environment that our business operates in, which includes changes in consumer behavior and macroeconomic impacts affecting both us and our merchants. Although global economies have begun to recover from the COVID-19 pandemic as most health and safety restrictions have been lifted, certain adverse consequences of the pandemic continue to impact the macroeconomic environment and may persist for some time. Impacts to our operations may be caused by macroeconomic trends such as the ongoing COVID-19 pandemic, inflationary pressures, higher labor costs, labor shortages, supply chain challenges and resulting changes in consumer and merchant behavior.
2022 Cost Savings Plan
In August 2022, we initiated a multi-phase cost savings planthe 2022 Cost Savings Plan, including the first phase initiated August 2022 and the second phase initiated January 2023, which is designed to reduce our expense structure to align with our go-forward business and financial objectives (the “2022 Cost Savings Plan”).objectives. The 2022 Cost Savings Plan included a restructuring plan, approved by our Board on August 5,the 2022 (the “2022 Restructuring Plan”),Plan, as well as other planned savings to be achieved through other actions, such as future reductions in our facilities footprint at natural lease terminations (or by exercising existing options in leases) and elective decisions to eliminate vacant positions rather than rehire. We estimate that the first phaseBetween restructuring and other cost actions, we intend to reduce our expense structure by a combined total of the 2022 Cost Savings Plan could result in approximately $150 million in run-rate cost savings by the end of 2023.$250.0 million.
The first phase of the 2022 Restructuring Plan is expected to include an overall reduction of approximately 5001,000 positions globally, with theglobally. The majority of these reductions are complete as of March 31, 2023 and the remainder are expected to occur byduring the end of 2022 and the remainder in earlysecond quarter 2023. In connection with these actions, we expect to record total pre-tax charges of $10.0$20.0 million to $20.0$27.0 million. Substantially allA majority of the pre-tax charges are expected to be paid in cash and will relate to employee severance and compensation benefits, with an immaterial amount of charges related to other exit costs. We expect to beginhave incurred total pretax charges of $18.6 million since the next phaseinception of our restructuring actions under this plan in 2023, and we anticipate these actions will include a focus on reducing our technology platform costs following the completion of our transition to the cloud.2022 Restructuring Plan.
3024


How We Measure Our Business
We use several operating and financial metrics to assess the progress of our business and make decisions on where to allocate capital, time and technology investments. Certain of the financial metrics are reported in accordance with U.S. GAAP and certain of those metrics are considered non-GAAP financial measures. As our business evolves, we may make changes to the key financial and operating metrics that we use to measure our business. For further information and reconciliations to the most applicable financial measures under U.S. GAAP, refer to our discussion under Non-GAAP Financial Measures in the Results of Operations section.
Operating Metrics
Gross billings is the total dollar value of customer purchases of goods and services. Gross billings is presented net of customer refunds, order discounts and sales and related taxes. The substantial majority of our service revenue transactions are comprised of sales of vouchers and similar transactions in which we collect the transaction price from the customer and remit a portion of the transaction price to the third-party merchant who will provide the related goods or services. For these transactions, gross billings differs from revenueRevenue reported in our Condensed Consolidated Statements of Operations, which is presented net of the merchant's share of the transaction price. As noted above in Overview, beginning in 2021 for our North America segment and 2022 for our International segment, gross billings from our Goods category is primarily reported on a net basis within service revenue. Gross billings is an indicator of our growth and business performance as it measures the dollar volume of transactions generated through our marketplaces. Tracking gross billings on service revenue transactions also allows us to monitor the percentage of gross billings that we are able to retain after payments to merchants. However, we are focused on achieving long-term gross profit and Adjusted EBITDAEarnings Before Interest, Taxes, Depreciation and Amortization ("Adjusted EBITDA") growth.
Units are the number of purchases during the reporting period, before refunds and cancellations, made either through one of our online marketplaces, a third-party marketplace, or directly with a merchant for which we earn a commission. We do not include purchases with retailers using digital coupons accessed through our websites or mobile applications in our units metric. We consider units to be an important indicator of the total volume of business conducted through our marketplaces. We report units on a gross basis prior to the consideration of customer refunds and therefore units are not always a good proxy for gross billings.
Active customers are unique user accounts that have made a purchase during the trailing twelve months ("TTM") either through one of our online marketplaces or directly with a merchant for which we earned a commission. We consider this metric to be an important indicator of our business performance as it helps us to understand how the number of customers actively purchasing our offerings is trending. Some customers could establish and make purchases from more than one account, so it is possible that our active customer metric may count certain customers more than once in a given period. We do not include consumers who solely make purchases with retailers using digital coupons accessed through our websites or mobile applications in our active customer metric, nor do we include consumers who solely make purchases of our inventory through third-party marketplaces with which we partner.
Our gross billings and units for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
Gross billingsGross billings$433,856 $552,990 $1,354,705 $1,714,551 Gross billings$396,425 $460,684 
UnitsUnits12,278 15,746 36,996 50,227 Units10,459 12,666 
Our active customers for the trailing twelve months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (in thousands):
Trailing Twelve Months Ended September 30,
20222021
TTM Active Customers (in thousands)20,184 24,006 
Trailing Twelve Months Ended March 31,
20232022
TTM Active Customers (in thousands)18,225 22,159 
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Financial Metrics
Revenue is currently earned through service revenue transactions which we generate commissions by selling goods or services on behalf of third-party merchants. Service revenueRevenue from those transactions is reported on a net basis as the purchase price collected from the customer for the offering less an agreed upon portion of the purchase price paid to the third-party merchant. Service revenueRevenue also includes commissions we earn when customers make purchases with retailers using digital coupons accessed through our digital properties. In prior periods, we generated product revenue from our sales of first-party Goods inventory. Our product revenue from these first-party transactions, which were direct sales of merchandise inventory, was the purchase price received from the customer. As noted above in Overview, beginning in 2021 for our North America segment and 2022 for our International segment, revenue from our Goods category is primarily reported on a net basis within service revenue.
Gross profit reflects the net margin we earn after deducting our cost of revenue from our revenue. In prior periods for our International segment, there is a lack of comparability between product revenue, which is reported on a gross basis, and service revenue, which primarily consists of transactions reported on a net basis. Due to the lack of comparability of revenue generated from our Goods category in prior periods, we believe that gross profit is an important measure for evaluating our performance.
Adjusted EBITDA is a non-GAAP financial measure that we define as net income (loss) from operations excluding income taxes, interest and other non-operating items, depreciation and amortization, stock-based compensation acquisition-related expense (benefit), net and other special charges and credits, including items that are unusual in nature or infrequently occurring. For further information and a reconciliation to net income (loss), refer to our discussion under Non-GAAP Financial Measures in the Results of Operations section.
Free cash flow is a non-GAAP financial measure that comprises net cash provided by (used in) operating activities from operations less purchases of property and equipment and capitalized software. For further information and a reconciliation to Net cash provided by (used in) operating activities, refer to our discussion in the Liquidity and Capital Resources section.
The following table presents the above financial metrics for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
RevenueRevenue$144,390 $214,171 $450,926 $743,946 Revenue$121,611 $153,320 
Gross profitGross profit125,722 181,439 393,695 542,365 Gross profit104,711 134,001 
Adjusted EBITDAAdjusted EBITDA(8,596)34,607 (9,828)105,942 Adjusted EBITDA(4,903)(6,960)
Free cash flowFree cash flow(51,840)(87,581)(182,345)(192,811)Free cash flow(85,864)(91,165)
Operating Expenses
Marketing expense consists primarily of online marketing costs, such as search engine marketing and advertising on social networking sites and affiliate programs, and offline marketing costs, such as television and radio advertising.programs. Additionally, compensation expense for marketing employees is classified within marketing expense. We record these costs within Marketing on the Condensed Consolidated Statements of Operations when incurred. From time to time, we have offerings from well-known national merchants for customer acquisition and activation purposes, for which the amount we owe the merchant for each voucher sold exceeds the transaction price paid by the customer. Our gross billings from those transactions generate no service revenue and our net cost (i.e., the excess of the amount owed to the merchant over the amount paid by the customer) is classified as marketing expense. We evaluate marketing expense as a percentage of gross profit because it gives us an indication of how well our marketing spend is driving gross profit performance.
Selling, general and administrative ("SG&A") expenses include selling expenses such as sales commissions and other compensation expenses for sales representatives, as well as costs associated with supporting the sales function such as technology, telecommunications and travel. General and administrative expenses include compensation expense for employees involved in customer service, operations, technology and product development, as well as general corporate functions, such as finance,
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legal and human resources. Additional costs in general and administrative include depreciation and amortization, rent, professional fees, litigation costs, travel and entertainment, recruiting, office supplies, maintenance, certain technology costs and other general corporate costs. We evaluate SG&A expense as a percentage of gross profit because it gives us an indication of our operating efficiency.
Restructuring and related charges represent severance and benefit costs for workforce reductions, impairments and other facilities-related costs and professional advisory fees. See Item 1, Note 9, Restructuring and Related Charges, for additional information about our restructuring plan.
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Factors Affecting Our Performance
Impact of macroeconomic conditions.We have been, and may continue to be, impacted by adverse consequences of the macroeconomic environment, including but not limited to, the ongoing COVID-19 pandemic, inflationary pressures, higher labor costs, labor shortages, supply chain challenges and resulting changes in consumer and merchant behavior. We will continue to monitor the impact of macroeconomic conditions on our business.
Attracting and retaining local merchants. As we focus on our local experiences marketplace, we depend on our ability to attract and retain merchants who are willing to offer their experiences on our platform. Merchants can withdraw their offerings from our marketplace at any time, and their willingness to continue offering services through our marketplace depends on the effectiveness of our marketplace offering. We are focused on improving our marketplace offering and merchant value proposition by exploring opportunities to better balance the needs of merchant partners, customers, and Groupon, for example by offering flexible deal structures.
Re-engaging and retaining customers to drive purchase frequency. To re-engage and retain customers to drive purchase frequency, we are focused on strengthening our core marketplace by improving inventory density, the customer experience and trust. In addition to our efforts to improve our inventory density, we are exploring opportunities to differentiate our inventory.
Impact of macroeconomic conditions.We have been, and may continue to be, impacted by adverse consequences of the macroeconomic environment, including but not limited to, inflationary pressures, higher labor costs, labor shortages, supply chain challenges and resulting changes in consumer and merchant behavior. We will continue to monitor the impact of macroeconomic conditions on our business.

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27


Results of Operations
North America
Operating Metrics
North America segment gross billings and units for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
20222021% Change20222021% Change20232022% Change
Gross billingsGross billingsGross billings
Service gross billings:
LocalLocal$248,929 $318,825 (21.9)%$763,333 $937,313 (18.6)%Local$221,746 $249,290 (11.0)%
GoodsGoods28,334 43,096 (34.3)95,404 168,881 (43.5)Goods23,759 36,608 (35.1)
TravelTravel21,118 23,519 (10.2)66,824 94,211 (29.1)Travel20,649 24,014 (14.0)
Total service gross billings298,381 385,440 (22.6)925,561 1,200,405 (22.9)
Product gross billings - Goods— — — — 626 (100.0)
Total gross billingsTotal gross billings$298,381 $385,440 (22.6)$925,561 $1,201,031 (22.9)Total gross billings$266,154 $309,912 (14.1)
UnitsUnitsUnits
LocalLocal6,043 8,196 (26.3)%18,579 25,335 (26.7)%Local5,142 6,181 (16.8)%
GoodsGoods1,119 1,849 (39.5)3,710 7,260 (48.9)Goods933 1,450 (35.7)
TravelTravel91 128 (28.9)305 512 (40.4)Travel86 123 (30.1)
Total unitsTotal units7,253 10,173 (28.7)22,594 33,107 (31.8)Total units6,161 7,754 (20.5)
North America TTM active customers for the trailing twelve months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (in thousands):
Trailing Twelve Months Ended September 30,
20222021% Change
TTM Active customers12,287 14,976 (18.0)%
Trailing Twelve Months Ended March 31,
20232022% Change
TTM Active customers10,928 13,991 (21.9)%
Comparison of the Three Months Ended September 30, 2022March 31, 2023 and 2021:2022:
North America gross billings, units, and TTM active customers decreased by $87.1$43.8 million, 2.91.6 million and 2.73.1 million for the three months ended September 30, 2022March 31, 2023 compared with the prior year period. These decreases were primarily attributable to adecline in demand for our Goods and Local categories and an overall decline in engagement on our platform that resulted in fewer unit sales and lower gross billings.
Comparison of the Nine Months Ended September 30, 2022 and 2021:
North America gross billings and units decreased by $275.5 million and 10.5 million for the nine months ended September 30, 2022 compared with the prior year period. These decreases were primarily attributable to a decline in engagement on our platform that resulted in fewer unit sales and lower gross billings.
3428


Financial Metrics
North America segment revenue, cost of revenue and gross profit for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
20222021% Change20222021% Change20232022% Change
RevenueRevenueRevenue
Service revenue
LocalLocal$97,843 $129,131 (24.2)%$296,233 $394,358 (24.9)%Local$81,379 $96,921 (16.0)%
GoodsGoods5,978 9,189 (34.9)20,476 37,266 (45.1)Goods5,065 8,294 (38.9)
TravelTravel4,065 4,791 (15.2)13,465 18,893 (28.7)Travel2,815 4,949 (43.1)
Total service revenue107,886 143,111 (24.6)330,174 450,517 (26.7)
Product revenue - Goods— — — — 626 (100.0)
Total revenueTotal revenue$107,886 $143,111 (24.6)$330,174 $451,143 (26.8)Total revenue$89,259 $110,164 (19.0)
Cost of revenueCost of revenueCost of revenue
Service cost of revenue
LocalLocal$13,388 $13,947 (4.0)%$40,428 $41,927 (3.6)%Local$11,387 $13,163 (13.5)%
GoodsGoods1,142 1,325 (13.8)3,849 5,577 (31.0)Goods945 1,459 (35.2)
TravelTravel1,008 1,029 (2.0)3,399 3,801 (10.6)Travel985 1,295 (23.9)
Total service cost of revenue15,538 16,301 (4.7)47,676 51,305 (7.1)
Product cost of revenue - Goods— — — — 458 (100.0)
Total cost of revenueTotal cost of revenue$15,538 $16,301 (4.7)$47,676 $51,763 (7.9)Total cost of revenue$13,317 $15,917 (16.3)
Gross profitGross profitGross profit
Service gross profit
LocalLocal$84,455 $115,184 (26.7)%$255,805 $352,431 (27.4)%Local$69,992 $83,758 (16.4)%
GoodsGoods4,836 7,864 (38.5)16,627 31,689 (47.5)Goods4,120 6,835 (39.7)
TravelTravel3,057 3,762 (18.7)10,066 15,092 (33.3)Travel1,830 3,654 (49.9)
Total service gross profit92,348 126,810 (27.2)282,498 399,212 (29.2)
Product gross profit - Goods— — — — 168 (100.0)
Total gross profitTotal gross profit$92,348 $126,810 (27.2)$282,498 $399,380 (29.3)Total gross profit$75,942 $94,247 (19.4)
Service margin (1)
36.2 %37.1 %35.7 %37.5 %
Gross margin (1)
Gross margin (1)
33.5 %35.5 %
% of Consolidated revenue% of Consolidated revenue74.7 %66.8 %73.2 %60.6 %% of Consolidated revenue73.4 %71.9 %
% of Consolidated cost of revenue% of Consolidated cost of revenue83.2 49.8 83.3 25.7 % of Consolidated cost of revenue78.8 82.4 
% of Consolidated gross profit% of Consolidated gross profit73.5 69.9 71.8 73.6 % of Consolidated gross profit72.5 70.3 
(1)Represents the percentage of service gross billings that we retained after deducting the merchant's share from revenue.
Comparison of the Three Months Ended September 30, 2022March 31, 2023 and 2021:2022:
North America revenue, cost of revenue and gross profit decreased by $35.2$20.9 million, $0.8$2.6 million and $34.5$18.3 million for the three months ended September 30, 2022March 31, 2023 compared with the prior year period. The revenue and gross profit declines were primarily attributable to aan overall decline in engagement on our platform that resulted in fewer unit sales and lower gross billings.
Comparison of the Nine Months Ended September 30, 2022 and 2021:
North America revenue, cost of revenue and gross profit decreased by $121.0 million, $4.1 million and $116.9 million for the nine months ended September 30, 2022 compared with the prior year period. The revenue and gross profit declines were primarily attributable to a decline in engagement on our platform that resulted in fewer unit sales and lower gross billings.
3529


Marketing and Contribution Profit
We define contribution profit as gross profit less marketing expense. North America contribution profit for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 was as follows (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
20222021% Change20222021% Change20232022% Change
MarketingMarketing$26,376 $38,302 (31.1)%$73,996 $94,247 (21.5)%Marketing$15,303 $27,991 (45.3)%
% of Gross profit% of Gross profit28.6 %30.2 %26.2 %23.6 %% of Gross profit20.2 %29.7 %
Contribution profitContribution profit$65,972 $88,508 (25.5)%$208,502 $305,133 (31.7)%Contribution profit$60,639 $66,256 (8.5)%
Comparison of the Three Months Ended September 30, 2022March 31, 2023 and 2021:2022:
North America marketing expense and marketing expense as a percentage of gross profit decreased for the three months ended September 30, 2022March 31, 2023 compared with the prior year period driven primarily by accelerated traffic declines and a lower investment in our online marketing spend.
North America contribution profit decreased for the three months ended September 30, 2022 compared with the prior year period primarily due to a decrease in gross profit.
Comparison of the Nine Months Ended September 30, 2022 and 2021:
North America marketing expense decreased for the nine months ended September 30, 2022 compared with the prior year period driven primarily by accelerated traffic declines and a lower investment in our online marketing spend. North America marketing expense as a percentage of gross profit increased for the nine months ended September 30, 2022 compared with the prior year period driven primarily by a decrease in gross profit.
North America contribution profit decreased for the nine months ended September 30, 2022March 31, 2023 compared with the prior year period primarily due to a decrease in gross profit.
International
Operating Metrics
International segment gross billings and units for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
20222021% Change20222021% Change
Gross billings
Service gross billings:
Local$96,592 $103,984 (7.1)%$293,036 $263,535 11.2 %
Goods25,509 28,217 (9.6)91,720 44,418 106.5 
Travel13,374 20,154 (33.6)44,388 40,008 10.9 
Total service gross billings135,475 152,355 (11.1)429,144 347,961 23.3 
Product gross billings - Goods— 15,195 (100.0)— 165,559 (100.0)
Total gross billings$135,475 $167,550 (19.1)$429,144 $513,520 (16.4)
Units
Local3,900 3,683 5.9 %10,410 8,357 24.6 %
Goods1,046 1,770 (40.9)3,722 8,489 (56.2)
Travel79 120 (34.2)270 274 (1.5)
Total units5,025 5,573 (9.8)14,402 17,120 (15.9)
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Three Months Ended March 31,
20232022% Change
Gross billings
Local$93,800 $99,660 (5.9)%
Goods22,256 35,350 (37.0)
Travel14,215 15,762 (9.8)
Total gross billings$130,271 $150,772 (13.6)
Units
Local3,328 3,329 — %
Goods886 1,471 (39.8)
Travel84 112 (25.0)
Total units4,298 4,912 (12.5)
International TTM active customers for the trailing twelve months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (in thousands):
Trailing Twelve Months Ended September 30,
20222021% Change
TTM Active customers7,897 9,030 (12.5)%
Trailing Twelve Months Ended March 31,
20232022% Change
TTM Active customers7,297 8,168 (10.7)%
Comparison of the Three Months Ended September 30, 2022March 31, 2023 and 2021:2022:
International gross billings, units and TTM active customers decreased by $32.1$20.5 million, 0.50.6 million and 1.10.9 million for the three months ended September 30, 2022March 31, 2023 compared with the prior year period. These declines were primarily attributable to a de-emphasis ondecrease in demand for our Goods category, partially offset by improved customer refund levels.category. In addition, there was a $21.4 million unfavorable impact on gross billings from year-over-year changes in foreign currency exchange rates.
Comparison of the Nine Months Ended September 30, 2022 and 2021:
International gross billings and units decreased by $84.4 million and 2.7 million for the nine months ended September 30, 2022 compared with the prior year period. These declines were primarily attributable to a de-emphasis on our Goods category, partially offset by higher demand in our Local category and improved customer refund levels. In addition, there was a $47.6$7.6 million unfavorable impact on gross billings from year-over-year changes in foreign currency exchange rates.
3730


Financial Metrics
International segment revenue, cost of revenue and gross profit for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
20222021% Change20222021% Change20232022% Change
RevenueRevenueRevenue
Service revenue:
LocalLocal$30,089 $46,071 (34.7)%$95,350 $109,589 (13.0)%Local$25,265 $33,150 (23.8)%
GoodsGoods4,459 5,879 (24.2)16,986 9,429 80.1 Goods4,246 6,779 (37.4)
TravelTravel1,956 3,915 (50.0)8,416 8,226 2.3 Travel2,841 3,227 (12.0)
Total service revenue36,504 55,865 (34.7)120,752 127,244 (5.1)
Product revenue - Goods— 15,195 (100.0)— 165,559 (100.0)
Total revenueTotal revenue$36,504 $71,060 (48.6)$120,752 $292,803 (58.8)Total revenue$32,352 $43,156 (25.0)
Cost of revenueCost of revenueCost of revenue
Service cost of revenue:
LocalLocal$2,674 $2,195 21.8 %$7,946 $6,094 30.4 %Local$2,623 $2,596 1.0 %
GoodsGoods125 292 (57.2)521 537 (3.0)Goods588 396 48.5
TravelTravel331 339 (2.4)1,088 783 39.0 Travel372 410 (9.3)
Total service cost of revenue3,130 2,826 10.89,555 7,414 28.9 
Product cost of revenue - Goods— 13,605 (100.0)— 142,404 (100.0)
Total cost of revenueTotal cost of revenue$3,130 $16,431 (81.0)$9,555 $149,818 (93.6)Total cost of revenue$3,583 $3,402 5.3 
Gross profitGross profitGross profit
Service gross profit:
LocalLocal$27,415 $43,876 (37.5)%$87,404 $103,495 (15.5)%Local$22,642 $30,554 (25.9)%
GoodsGoods4,334 5,587 (22.4)16,465 8,892 85.2 Goods3,658 6,383 (42.7)
TravelTravel1,625 3,576 (54.6)7,328 7,443 (1.5)Travel2,469 2,817 (12.4)
Total service gross profit33,374 53,039 (37.1)111,197 119,830 (7.2)
Product gross profit - Goods— 1,590 (100.0)— 23,155 (100.0)
Total gross profitTotal gross profit$33,374 $54,629 (38.9)$111,197 $142,985 (22.2)Total gross profit$28,769 $39,754 (27.6)
Service margin (1)
26.9 %36.7 %28.1 %36.6 %
Gross margin (1)
Gross margin (1)
24.8 %28.6 %
% of Consolidated revenue% of Consolidated revenue25.3 %33.2 %26.8 %39.4 %% of Consolidated revenue26.6 %28.1 %
% of Consolidated cost of revenue% of Consolidated cost of revenue16.8 50.2 16.7 74.3 % of Consolidated cost of revenue21.2 17.6 
% of Consolidated gross profit% of Consolidated gross profit26.5 30.1 28.2 26.4 % of Consolidated gross profit27.5 29.7 
(1)Represents the percentage of service gross billings that we retained after deducting the merchant's share from revenue.
Comparison of the Three Months Ended September 30,March 31, 2023 and 2022 and 2021
International revenue, cost of revenue and gross profit decreased by $34.6 million, $13.3$10.8 million and $21.3$11.0 million for the three months ended September 30, 2022March 31, 2023 compared with the prior year period. Those decreases were primarily due to a shift in mix to lower margin offerings, as well as the transition of Goods to a third-party marketplace model, a decline in engagementde-emphasis on our platform in our Goods category and lower variable consideration from unredeemed vouchers, partially offset by improved customer refund levels.category. Revenue and gross profit also had an unfavorable impact of $5.8$1.9 million and $5.3 million from year-over-year changes in foreign currency exchange rates.
Comparison of the Nine Months Ended September 30, 2022 and 2021
International revenue, cost of revenue and gross profit decreased by $172.1 million, $140.3 million and $31.8 million for the nine months ended September 30, 2022 compared with the prior year period. Those decreases were primarily due to the transition of Goods to a third-party marketplace model and lower variable consideration from unredeemed vouchers, partially offset by an increase in Local gross billings and improved
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customer refund levels. Revenue and gross profit also had unfavorable impacts of $13.3 million and $12.3$1.8 million from year-over-year changes in foreign currency exchange rates.
Marketing and Contribution Profit
International marketing and contribution profit for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
20222021% Change20222021% Change20232022% Change
MarketingMarketing$11,521 $14,857 (22.5)%$32,689 $36,298 (9.9)%Marketing$9,545 $11,425 (16.5)%
% of Gross profit% of Gross profit34.5 %27.2 %29.4 %25.4 %% of Gross profit33.2 %28.7 %
Contribution profitContribution profit$21,853 $39,772 (45.1)%$78,508 $106,687 (26.4)%Contribution profit$19,224 $28,329 (32.1)%
Comparison of the Three Months Ended September 30, 2022March 31, 2023 and 2021:2022:
International marketing expense decreased for the three months ended September 30, 2022March 31, 2023 compared with the prior year period primarily due to accelerated traffic declines and a lower investment in our online marketing spend. Marketing expense as a percentage of gross profit increased for the three months ended September 30, 2022March 31, 2023 compared with the prior year period primarily due to a decrease in gross profit.
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The decrease in International contribution profit for the three months ended September 30, 2022 compared with the prior year period was primarily attributable to a decrease in gross profit.
Comparison of the Nine Months Ended September 30, 2022 and 2021:
International marketing expense decreased for the nine months ended September 30, 2022 compared with the prior year period primarily due to accelerated traffic declines and a lower investment in our online marketing spend. Marketing expense as a percentage of gross profit increased for the nine months ended September 30, 2022 compared with the prior year period due to a decrease in gross profit.
The decrease in International contribution profit for the nine months ended September 30, 2022March 31, 2023 compared with the prior year period was primarily attributable to a decrease in gross profit.
Consolidated Operating Expenses
Operating expenses for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
20222021% Change20222021% Change20232022% Change
MarketingMarketing$37,897 $53,159 (28.7)%$106,685 $130,545 (18.3)%Marketing$24,848 $39,416 (37.0)%
Selling, general and administrativeSelling, general and administrative119,243 119,494 (0.2)369,601 384,606 (3.9)Selling, general and administrative101,634 126,420 (19.6)
Goodwill impairment— — — 35,424 — NM
Long-lived asset impairment— — — 8,811 — NM
Restructuring and related chargesRestructuring and related charges4,912 12,483��(60.7)8,163 34,150 (76.1)Restructuring and related charges8,794 312 NM
Total operating expensesTotal operating expenses$162,052 $185,136 (12.5)$528,684 $549,301 (3.8)Total operating expenses$135,276 $166,148 (18.6)
% of Gross profit:% of Gross profit:% of Gross profit:
MarketingMarketing30.1 %29.3 %27.1 %24.1 %Marketing23.7 %29.4 %
Selling, general and administrativeSelling, general and administrative94.8 %65.9 %93.9 %70.9 %Selling, general and administrative97.1 %94.3 %
Comparison of the Three Months Ended September 30, 2022March 31, 2023 and 2021:2022:
Marketing expense and marketing expense as a percentage of gross profit decreased for the three months ended September 30, 2022March 31, 2023 compared with the prior year period due to accelerated traffic declines and a lower investment in our online marketing spend. Marketing expense
SG&A decreased for the three months ended March 31, 2023 compared with the prior year period primarily due to a decrease in payroll costs. SG&A as a percentage of gross profit increased for the three months ended September 30, 2022March 31, 2023 compared with the prior year period driven primarily bydue to a decrease in gross profit.
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SG&A remained largely flatRestructuring and related charges increased for the three months ended September 30, 2022 compared with the prior year period. SG&A as a percentage of gross profit increasedMarch 31, 2023 compared with the prior year period primarily due to a decrease in consolidated gross profit, as discussed above.
Restructuringseverance and related charges decreased for the three months ended September 30, 2022 compared with the prior year period primarily due to the substantial completion of our 2020 restructuring plan, partially offset bybenefit costs incurred onfor the 2022 Restructuring Plan. See Item 1, Note 9, Restructuring and Related Charges, for additional information.
Comparison of the Nine Months Ended September 30, 2022 and 2021:
Marketing expense decreased for the nine months ended September 30, 2022 compared with the prior year period due to accelerated traffic declines and a lower investmentPlan, which was approved by our Board in our online marketing spend. Marketing expense as a percentage of gross profit increased for the nine months ended September 30, 2022 compared to the prior year period due to a decrease in consolidated gross profit.
SG&A decreased for the nine months ended September 30, 2022 compared with the prior year period due to lower payroll, partially offset by higher cloud costs. SG&A as a percentage of gross profit increased for the nine months ended September 30, 2022 compared with the prior year period primarily due to a decrease in consolidated gross profit, as discussed above.
During the nine months ended September 30, 2022, we recognized goodwill impairment of $35.4 million and long-lived asset impairment of $8.8 million. See Item 1, Note 2, Goodwill and Long-Lived Assets, for additional information. We had no similar activity in the prior year period.
Restructuring and related charges decreased for the nine months ended September 30, 2022 compared to the prior year period primarily due to the substantial completion of our 2020 restructuring plan, partially offset by costs incurred on the 2022 Restructuring Plan.August 2022. See Item 1, Note 9, Restructuring and Related Charges, for additional information.
Consolidated Other Income (Expense), Net
Other income (expense), net includes interest income, interest expense gains and losses on fair value option investments, impairments of investments, loss on extinguishment of debt and foreign currency gains and losses, primarily resulting from intercompany balances with our subsidiaries that are denominated in foreign currencies.
Other income (expense), net for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 was as follows (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Other income (expense), net$(23,541)$82,533 $(49,761)$97,729 
Three Months Ended March 31,
20232022
Other income (expense), net$3,070 $(4,880)
Comparison of the Three Months Ended September 30, 2022March 31, 2023 and 2021:2022:
The change in Other income (expense), net for the three months ended September 30, 2022March 31, 2023 as compared with the prior year period is primarily related to an unrealized gain of $89.1 million recorded in 2021 as a result of an upward adjustment for an observable price change on an other equity investment, as well as a $15.9$7.5 million change in foreign currency gains and losses.
Comparison of the Nine Months Ended September 30, 2022 and 2021:
The change in Other income (expense), net for the nine months ended September 30, 2022 as compared with the prior year period is primarily related to an unrealized gain of $89.1 million recorded in 2021 as a result of an upward adjustment for an observable price change on an other equity investment, as well as a $62.9 million change in foreign currency gains and losses.
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Consolidated Provision (Benefit) for Income Taxes
Provision (benefit) for income taxes for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
20222021% Change20222021% Change20232022% Change
Provision (benefit) for income taxesProvision (benefit) for income taxes$(4,328)$135 NM$(4,605)$773 NMProvision (benefit) for income taxes$1,118 $(2,675)(141.8)%
Effective tax rateEffective tax rate7.2 %0.2 %2.5 %0.9 %Effective tax rate(4.1)%7.2 %
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Comparison of the Three Months Ended September 30, 2022March 31, 2023 and 2021:2022:
The effective tax rates for the three months ended September 30,March 31, 2023 and 2022 and 2021 were impacted by pretax losses incurred in jurisdictions that have valuation allowances against their net deferred tax assets. The three months ended September 30, 2022 were also impacted by the reduction to our estimated annual tax rate due to an increase in expected annual losses. The three months ended September 30, 2021 were also impacted by the benefit of non-taxable items including the unrealized gain on the observable price change recorded for an other equity method investment during the three months ended September 30, 2021, the U.S. research and development tax credit, and reversals of reserves for uncertain tax positions due to the closing of applicable statutes of limitations. For the three months ended September 30, 2021,March 31, 2022, we had a full valuation recorded against the U.S. federal and state deferred tax assets. We recorded a partial valuation allowance release in Q4 2021. For the three months ended September 30, 2022, we continue to maintain a valuation allowance in the U.S. against capital losses, deferred tax assets that will convert into capital losses upon reversal, and state credits that we arewere not expecting to be able to realize. We recorded a valuation allowance against the remaining U.S. federal and state deferred tax assets in Q4 2022. For the three months ended March 31, 2023, we continue to maintain a full valuation allowance against all U.S. federal and state deferred tax assets. We expect that our consolidated effective tax rate in future periods will continue to differ significantly from the U.S. federal income tax rate as a result of our tax obligations in jurisdictions with profits and valuation allowances in jurisdictions with losses. See Item 1, Note 10, Income Taxes, for additional information relating to tax audits and assessments and regulatory and legal developments that may impact our business and results of operations in the future.
Comparison of the Nine Months Ended September 30, 2022 and 2021:
The effective tax rates for the nine months ended September 30, 2022 and 2021 were impacted by pretax losses incurred in jurisdictions that have valuation allowances against their net deferred tax assets. The nine months ended September 30, 2022 were also impacted by the reduction to our estimated annual tax rate due to an increase in expected annual losses. The nine months ended September 30, 2021 were also impacted by the benefit of non-taxable items including the unrealized gain on the observable price change recorded for an other equity method investment during the nine months ended September 30, 2021, the U.S. research and development tax credit, and reversals of reserves for uncertain tax positions due to the closing of applicable statutes of limitations. For the nine months ended September 30, 2021, we had a full valuation recorded against the U.S. federal and state deferred tax assets. We recorded a partial valuation allowance release in Q4 2021. For the nine months ended September 30, 2022, we continue to maintain a valuation allowance in the U.S. against capital losses, deferred tax assets that will convert into capital losses upon reversal, and state credits that we are not expecting to be able to realize. We expect that our consolidated effective tax rate in future periods will continue to differ significantly from the U.S. federal income tax rate as a result of our tax obligations in jurisdictions with profits and valuation allowances in jurisdictions with losses. See Item 1, Note 10, Income Taxes, for additional information relating to tax audits and assessments and regulatory and legal developments that may impact our business and results of operations in the future.
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Non-GAAP Financial Measures
In addition to financial results reported in accordance with U.S. GAAP, we have provided the following non-GAAP financial measures: Adjusted EBITDA, free cash flow and foreign currency exchange rate neutral operating results. Those non-GAAP financial measures are intended to aid investors in better understanding our current financial performance and prospects for the future as seen through the eyes of management. We believe that those non-GAAP financial measures facilitate comparisons with our historical results and with the results of peer companies who present similar measures (although other companies may define non-GAAP measures differently than we define them, even when similar terms are used to identify such measures). However, those non-GAAP financial measures are not intended to be a substitute for those reported in accordance with U.S. GAAP.
Adjusted EBITDA. Adjusted EBITDA is a non-GAAP performance measure that we define as Net income (loss) excluding income taxes, interest and other non-operating items, depreciation and amortization, stock-based compensation and other special charges and credits, including items that are unusual in nature or infrequently occurring. Our definition of Adjusted EBITDA may differ from similar measures used by other companies, even when similar terms are used to identify such measures. Adjusted EBITDA is a key measure used by our management and Board of Directors to evaluate operating performance, generate future operating plans and make strategic decisions for the allocation of capital. Accordingly, we believe that Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors. However, Adjusted EBITDA is not intended to be a substitute for Net income (loss).
We exclude stock-based compensation expense and depreciation and amortization because they are primarily non-cash in nature and we believe that non-GAAP financial measures excluding those items provide meaningful supplemental information about our operating performance and liquidity. For the three and nine months ended September 30,March 31, 2023 and 2022, and 2021, special charges and credits included charges related to our 2022 and 2020 and 2022 restructuring plans, and for the nine months ended September 30, 2022, special charges and credits included impairments of goodwill and long-lived assets.plans. We exclude special charges and credits from Adjusted EBITDA because we believe that excluding those items provides meaningful supplemental information about our core operating performance and facilitates comparisons with our historical results.
The following is a reconciliation of Adjusted EBITDA to the most comparable U.S. GAAP financial measure, Net income (loss), for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Net income (loss)$(55,543)$78,701 $(180,145)$90,020 
Adjustments:
Stock-based compensation8,116 8,204 24,194 25,121 
Depreciation and amortization14,706 17,617 48,569 53,607 
Goodwill impairment— — 35,424 — 
Long-lived asset impairment— — 8,811 — 
Restructuring and related charges (1)
4,912 12,483 8,163 34,150 
Other (income) expense, net (2)
23,541 (82,533)49,761 (97,729)
Provision (benefit) for income taxes(4,328)135 (4,605)773 
Total adjustments46,947 (44,094)170,317 15,922 
Adjusted EBITDA$(8,596)$34,607 $(9,828)$105,942 
(1)Includes right-of-use assets - operating leases impairment of $1.8 million and $2.9 million during the three and nine months ended September 30, 2022 and right-of-use assets - operating leases and leasehold improvement impairments of $7.7 million for the three and nine months ended September 30, 2021. See Note 9, Restructuring and Related Charges, for more information.
(2)Includes a $32.3 million cumulative foreign currency translation adjustment gain that was reclassified into earnings for the nine months ended September 30, 2021 as a result of the substantial liquidation of our subsidiary in Japan as part of our restructuring actions and an $89.1 million unrealized gain due to an upward adjustment for an observable price change of an other equity investment for the three and nine months ended September 30, 2021. Refer to Item 1, Note 9, Restructuring and Related Charges and Note 3, Investments, for additional information..
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Three Months Ended March 31,
20232022
Net income (loss)$(28,613)$(34,352)
Adjustments:
Stock-based compensation2,363 7,506 
Depreciation and amortization14,505 17,369 
Restructuring and related charges8,794 312 
Other (income) expense, net(3,070)4,880 
Provision (benefit) for income taxes1,118 (2,675)
Total adjustments23,710 27,392 
Adjusted EBITDA$(4,903)$(6,960)
Free cash flow. Free cash flow is a non-GAAP liquidity measure that comprises net cash provided by operating activities less purchases of property and equipment and capitalized software. We use free cash flow to conduct and evaluate our business because we believe that it typically represents a more useful measure of cash flows because purchases of fixed assets, software developed for internal use and website development costs are necessary components of our ongoing operations. Free cash flow is not intended to represent the total increase or decrease in our cash balance for the applicable period.
Free cash flow has limitations due to the fact that it does not represent the residual cash flow available for discretionary expenditures. In addition, free cash flow reflects the impact of the timing difference between when we are paid by customers and when we pay merchants and suppliers. Therefore, we believe it is important to view free cash flow as a complement to our Condensed Consolidated Statements of Cash Flows. For a reconciliation of free cash flow to the most comparable U.S. GAAP financial measure, see Liquidity and Capital Resources below.
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Foreign currency exchange rate neutral operating results. Foreign currency exchange rate neutral operating results show current period operating results as if foreign currency exchange rates had remained the same as those in effect in the prior year period. Those measures are intended to facilitate comparisons to our historical performance.
The following tables represent the effect on our Condensed Consolidated Statements of Operations from changes in exchange rates versus the U.S. dollar for the three and nine months ended September 30, 2022March 31, 2023 (in thousands):
Three Months Ended September 30, 2022Three Months Ended March 31, 2023
At Avg. Q3 2021 Rates (1)
Exchange Rate Effect (2)
As Reported
At Avg. Q1 2022 Rates (1)
Exchange Rate Effect (2)
As Reported
Gross billingsGross billings$455,252 $(21,396)$433,856 Gross billings$404,079 $(7,654)$396,425 
RevenueRevenue150,222 (5,832)144,390 Revenue123,560 (1,949)121,611 
Cost of revenueCost of revenue19,155 (487)18,668 Cost of revenue17,086 (186)16,900 
Gross profitGross profit131,067 (5,345)125,722 Gross profit106,474 (1,763)104,711 
MarketingMarketing39,870 (1,973)37,897 Marketing25,366 (518)24,848 
Selling, general and administrativeSelling, general and administrative125,817 (6,574)119,243 Selling, general and administrative103,148 (1,514)101,634 
Restructuring and related chargesRestructuring and related charges5,185 (273)4,912 Restructuring and related charges9,052 (258)8,794 
Income (loss) from operationsIncome (loss) from operations(39,805)3,475 (36,330)Income (loss) from operations(31,092)527 (30,565)
Nine Months Ended September 30, 2022
At Avg. Q3 2021 Rates (1)
Exchange Rate Effect (2)
As Reported
Gross billings$1,402,361 $(47,656)$1,354,705 
Revenue464,300 (13,374)450,926 
Cost of revenue58,285 (1,054)57,231 
Gross profit406,015 (12,320)393,695 
Marketing110,684 (3,999)106,685 
Selling, general and administrative383,944 (14,343)369,601 
Goodwill impairment39,518 (4,094)35,424 
Long-lived asset impairment10,074 (1,263)8,811 
Restructuring and related charges8,685 (522)8,163 
Income (loss) from operations(146,890)11,901 (134,989)

(1)     Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2)     Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.
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Liquidity and Capital Resources
Our principal sourcessource of liquidity areis our cash flows from operations and cash balances,balance, which includes outstanding borrowings under the AmendedExisting Credit Agreement, totaling $308.0$163.8 million as of September 30, 2022.March 31, 2023.
Our net cash flows from operating, investing and financing activities for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 were as follows (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
Cash provided by (used in):Cash provided by (used in):Cash provided by (used in):
Operating activitiesOperating activities$(43,494)$(74,176)$(151,850)$(154,946)Operating activities$(76,320)$(78,164)
Investing activitiesInvesting activities(8,877)(11,530)(32,572)(33,497)Investing activities(9,013)(13,916)
Financing activitiesFinancing activities48,811 (2,047)2,508 (180,468)Financing activities(29,197)(2,964)
Our free cash flow for the three and nine months ended September 30,March 31, 2023 and 2022 and 2021 and a reconciliation to the most comparable U.S. GAAP financial measure, Net cash provided by (used in) operating activities, for those periods were as follows (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended March 31,
202220212022202120232022
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities$(43,494)$(74,176)$(151,850)$(154,946)Net cash provided by (used in) operating activities$(76,320)$(78,164)
Purchases of property and equipment and capitalized softwarePurchases of property and equipment and capitalized software(8,346)(13,405)(30,495)(37,865)Purchases of property and equipment and capitalized software(9,544)(13,001)
Free cash flowFree cash flow$(51,840)$(87,581)$(182,345)$(192,811)Free cash flow$(85,864)$(91,165)
Our revenue-generating transactions are primarily structured such that we collect cash up-front from customers and pay third-party merchants at a later date, either based upon the customer's redemption of the related voucher or fixed payment terms, which are generally biweekly throughout the term of the merchant's offering.
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Our cash balances fluctuate significantly throughout the year based on many variables, including changes in gross billings, growth rates, the timing of payments to merchants and suppliers and the mix of transactions between Goods and Local.
Net cash provided by (used in) operating activities
For the ninethree months ended September 30, 2022,March 31, 2023, our net cash used in operating activities was $151.9$76.3 million as compared with $180.1 millionthe prior year period of $78.2 million. Both periods have similar cash outflows in correlation with similar net loss. That differencelosses. The net loss and cash outflow in the three months ended March 31, 2023 is primarily attributable non-cash items of $119.9 million, including goodwillslightly lower than the three months ended March 31, 2022 as there have been additional cost savings actions that have resulted in decreased spend in Marketing and long-lived asset impairment, depreciation and amortization and stock-based compensation partiallySG&A which have been offset by a $91.7decrease in gross profit due to the further contraction of the business and additional cash outflows related to the $9.6 million net decreasepayment to early terminate our lease at 600 West Chicago and timing of payment of accounts payable and accrued expenses for the three months ended March 31, 2023. We expect to see additional cash cost savings in subsequent quarters as we will benefit from changesthe additional actions taken in working capital and other non-current assets and liabilities. We have a cyclical business where, typically,Phase II for the Accrued merchant and supplier payables balance is highestfull quarter, beginning in the fourth quarter of the year and lowest in the third quarter of the year which results in the highest merchant cash outflows during the first nine months of the year. The cyclical nature of the balances of our merchant payables, in addition to reduced cash inflows from lower bookings during the nine months ended September 30, 2022, resulted in an $80.4 million cash outflow within changes in working capital for the nine months ended September 30, 2022.
For the nine months ended September 30, 2021, our net cash used in operating activities was $154.9 million, as compared with $90.0 million net income. That difference is primarily due to a $204.8 million net decrease from changes in working capital and other non-current assets and liabilities. The working capital impact was related to seasonal timing of payments to inventory suppliers, mid-year bonus payments and a shortening of the purchase to redemption cycle relative to the year-end 2020 when redemption patterns were more heavily impacted by COVID-19, resulting in higher merchant payment outflows for the year-to-date period. The difference between our net cash used in operating activities and our net income was also due to $40.2 million of non-cash items, including $95.5 million of changes in fair value of our investments and a $32.3 million foreign currency translation adjustment gain that was reclassified into earnings as a result of the substantial liquidation of our subsidiary in Japan, partially offset by depreciation and amortization and stock-based compensation.
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second quarter.
Net cash provided by (used in) investing activities
For the ninethree months ended September 30, 2022,March 31, 2023, our net cash used in investing activities was $32.6$9.0 million which includedas compared with the prior year period of $13.9 million. The year-over-year change was primarily driven by fewer purchases of property and equipment and capitalized software of $30.5 million.
Forduring the ninethree months ended September 30, 2021, our net cash used in investing activities was $33.5 million, which included purchases of property and equipment and capitalized software of $37.9 million, partially offset by proceeds from the sale of other equity investments of $6.9 million.March 31, 2023.
Net cash provided by (used in) financing activities
For the ninethree months ended September 30, 2022, our net cash provided by financing activities was $2.5 million, which included $50.0 million in proceeds under our revolving credit agreement, $40.0 million in payments under our revolving credit agreement and $5.6 million in taxes paid related to net share settlements of stock-based compensation awards.
For the nine months ended September 30, 2021,March 31, 2023, our net cash used in financing activities was $180.5$29.2 million as compared with the prior year period of $3.0 million. Our net cash usedThe year-over-year change was primarily driven by $27.3 million in financing activities included payments of $254.0 million for the repurchase of the Atairos Notes, $100.0 million of repayments of borrowings under our revolving credit facility $27.4 million relatedduring the three months ended March 31, 2023.
In March 2023, we entered into the Fourth Amendment to the purchase of capped call transactions, $17.6 million in taxes paid related to net share settlements of stock based compensation awards and $7.7 million in cash paid for issuance costs for the 2026 Notes and the Amended Credit Agreement partially offset by $230.0 million of proceeds received from the issuance of the 2026 Notes.
In July 2020, we entered into an amendment to the revolving credit agreement (the "First Amendment") which permanently reduced borrowing capacity under our senior secured revolving credit facility from $400.0$150.0 million to $225.0$75.0 million. In March 2021,connection with the Fourth Amendment, we enteredrepaid $27.3 million of outstanding borrowing. Prior to entering into a second amendmentthe Fourth Amendment, our access to the revolving credit agreement (the "Second Amendment") to, among other things, permit the issuancefull capacity of the 2026 Notes and related capped call transactions. In September 2022, we entered into a third amendment to the Prior Credit Agreement (the "Third Amendment" and the Prior Credit Agreement as amended, the "Amended Credit Agreement") which reduces borrowing capacity under our senior secured revolving credit facility from $225.0 million to $150.0 million. We remained in compliance with the applicable covenants as of September 30, 2022 under our Amended Credit Agreement.Agreement was partially restricted and our liquidity impacted accordingly. There are no assurances that we will be able to continue to have access to the full capacity of our Existing Credit Agreement and our liquidity could be impacted accordingly. See Item 1, Note 5, Financing Arrangements for additional information. Any material increase in receivable holdbacks or reserve requirements could have a material impact on our cash flow and available liquidity.
We believeThe accompanying Condensed Consolidated Financial Statements are prepared in accordance with U.S. GAAP applicable to a going concern, which contemplates the realization of assets and the satisfaction of liabilities in the normal course of business. In accordance with ASU No. 2014-15, Disclosure of Uncertainties about an Entity’s Ability to Continue as a Going Concern (Subtopic 205-40), we have evaluated whether there are conditions and events, considered in the aggregate, that raise substantial doubt about our ability to continue as a going concern within one year after the date that the Condensed Consolidated Financial Statements are issued.
Our Net cash balances, excluding borrowings underused in operating activities was $136.0 million and $124.0 million for the Amended Credit Agreement,years ended December 31, 2022 and December 31, 2021. Net cash used in operating activities was $76.3 million and $78.2 million for the three months ended March 31, 2023 and 2022. Cash and cash generated from operations willequivalents were $163.8 million as of March 31, 2023. As described above, we entered into a fourth amendment to the revolving credit agreement in March 2023, which matures on May 14, 2024. Continued cash outflows and operating losses indicate that we may not be sufficientable to meet our working capital requirements and capital expenditures for at leastobligations over the next 12twelve months. PrimarilyThese conditions and events, when considered in the aggregate, raised substantial doubt about our ability to continue as a going concern.
In January 2023, our Board approved the second phase of the 2022 Restructuring Plan which we estimate will result in approximately $100.0 million in annualized cost savings as described in Note 9, Restructuring and Related Charges. The 2022 Restructuring Plan is expected to include an overall reduction of net losses, weapproximately 1,000 positions globally, of which the majority have experienced net cash outflows from operating activities for each annual and interim period since March 31, 2020 other thanbeen completed with the quarters ended December 31, 2020 and 2021.remaining expected to occur by the end of 2023. Management will also take steps to minimize the risk certain payment processors will
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require reserves or holdback receivables. We planbelieve management's plans are probable of being achieved to alleviate substantial doubt about our ability to continue to actively manageas a going concern and optimize our cash balances and liquidity, working capital and operating expenses, although there can be no assurances that we will be ablehave sufficient liquidity to do so. meet our obligations as they become due over the next twelve months.
We have historically seen cash infloware also currently evaluating several different strategies to enhance our liquidity position. These strategies may include, but are not limited to, pursuing additional actions under our multi-phase cost savings plan, seeking additional financing from operating activities inboth the fourth quarter from seasonally higher volumepublic and we expect that pattern to continue in 2022. Additionally, we initiated our actions onprivate markets through the 2022 Cost Savings Plan in the third quarter 2022 which we expect will reduce operating expensesissuance of equity or debt securities, and cash outflow from operating activities in future periods. See the Overview section for further discussion on the 2022 Cost Savings Plan.monetizing certain assets.
As of September 30, 2022,March 31, 2023, we had $55.0$51.5 million in cash held by our international subsidiaries, which is primarily denominated in Euros, British Pounds Sterling, Canadian dollars, and, to a lesser extent, Australian dollars. In general, it is our practice and intention to re-invest the earnings of our non-U.S. subsidiaries in those operations.operations or remit such earnings in a tax-efficient manner. We have not, nor do we anticipate the need to, repatriate funds to the United States to satisfy domestic liquidity needs arising in the ordinary course of business.
In May 2018, the Board authorized us to repurchase up to $300.0 million of our common stock under our share repurchase program. As of September 30, 2022, $245.0 millionof common stock remained available for purchase under our program. The timing and amount of share repurchases, if any, will be determined based on market conditions, share price, available cash and other factors, and the share repurchase program may be terminated at any time. Repurchases will be made in compliance with SEC rules and other legal requirements and may be made, in part, under a Rule 10b5-1 plan, which permits share repurchases when we might otherwise be precluded from doing so.
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Contractual Obligations and Commitments
Our contractual obligations and commitments as of September 30, 2022March 31, 2023 did not materially change from the amounts set forth in our 20212022 Annual Report on Form 10-K, except as disclosed in Item 1, Note 6, Commitments and Contingencies.10-K.
Off-Balance Sheet Arrangements
We did not have any off-balance sheet arrangements as of September 30, 2022.March 31, 2023.
Significant Accounting Policies and Critical Accounting Estimates
The preparation of Condensed Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts and classifications of assets and liabilities, revenue and expenses, and related disclosure of contingent liabilities. Management bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates.
Management's Discussion and Analysis of Financial Condition and Results of Operations is based upon our Condensed Consolidated Financial Statements, which have been prepared in accordance with U.S. GAAP. Our significant accounting policies are discussed in Part II, Item 8, Note 2, Summary of Significant Accounting Policies in our Annual Report on Form 10-K for the year ended December 31, 2021.2022. In addition, refer to the critical accounting estimates under Part II, Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2021.2022.
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Recently Issued Accounting Standards
There are no accounting standards that have been issued but not yet adopted that are expected to have a material impact on our Condensed Consolidated Financial Statements.
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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
We have operations both within the United States and internationally, and we are exposed to market risks in the ordinary course of our business, including the effect of foreign currency fluctuations, interest rate changes and inflation. Information relating to quantitative and qualitative disclosures about these market risks is set forth below.
Foreign Currency Exchange Risk
We transact business in various foreign currencies other than the U.S. dollar, principally the Euro, British pound sterling, Canadian dollar and Australian dollar, which exposes us to foreign currency risk. For the three and nine months ended September 30, 2022,March 31, 2023, we derived approximately 25.3% and 26.8%26.6% of our revenue from our International segment. Revenue and related expenses generated from our international operations are generally denominated in the local currencies of the corresponding countries. The functional currencies of our subsidiaries that either operate or support these markets are generally the same as the corresponding local currencies. However, the results of operations of, and certain of our intercompany balances associated with, our international operations are exposed to foreign currency exchange rate fluctuations. Upon consolidation, as exchange rates vary, our revenue and other operating results may differ materially from expectations, and we may record significant gains or losses on the re-measurement of intercompany balances.
We assess our foreign currency exchange risk based on hypothetical changes in rates utilizing a sensitivity analysis that measures the potential impact on working capital based on a 10% change (increase and decrease) in currency rates. We use a current market pricing model to assess the changes in the value of the U.S. dollar on foreign currency denominated monetary assets and liabilities. The primary assumption used in this model is a hypothetical 10% weakening or strengthening of the U.S. dollar against those currency exposures as of September 30, 2022March 31, 2023 and December 31, 2021.2022.
As of September 30, 2022,March 31, 2023, our net working capital deficit (defined as current assets less current liabilities) from subsidiaries that are subject to foreign currency translation risk was $26.3$92.2 million. The potential increase in this working capital deficit from a hypothetical 10% adverse change in quoted foreign currency exchange rates would be $2.6$9.2 million. This compares with a $69.2$111.9 million working capital deficit subject to foreign currency exposure as of December 31, 2021,2022, for which a 10% adverse change would have resulted in a potential increase in this working capital deficit of $6.9$11.2 million.
Interest Rate Risk
Our cash balance as of September 30, 2022March 31, 2023 consists of bank deposits so exposure to market risk for changes in interest rates is limited. In March and April 2021, we issued theThe 2026 Notes withhave an aggregate principal amount of $230.0 million (see Item 1, Note 5, Financing Arrangements). The 2026 Notesand bear interest at a fixed rate, so we have no financial statement impact from changes in interest rates. However, changes in market interest rates impact the fair value of the 2026 Notes along with other variables such as our credit spreads and the market price and volatility of our common stock. Our AmendedExisting Credit Agreement provides for aggregate principal borrowings of up to $150.0$75.0 million. As of September 30, 2022,March 31, 2023, we had $110.0$47.7 million of borrowings outstanding and $24.5$24.8 million of outstanding letters of credit under the AmendedExisting Credit Agreement. See Item 2, Liquidity and Capital Resources, for additional information. Because borrowings under the AmendedExisting Credit Agreement bear interest at a variable rate, we are exposed to market risk relating to changes in interest rates if we borrow under the AmendedExisting Credit Agreement. We have $53.4$29.0 million of lease obligations as of September 30, 2022.March 31, 2023. Interest rates on existing leases typically do not change unless there is a modification to a lease agreement and as such, we do not believe that the interest rate risk on the lease obligations is significant.
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Inflation Risk
In light of the current inflationary environment, our business is being affected by changes to our merchants' and customers' discretionary spend. We expect such discretionary spend limitations to continue, and if we do not see increased overall demand for discounted goods and services to help offset these limitations on individual merchants and customers, our business, financial condition and results of operations could be adversely impacted. Additionally, increased inflation could negatively impact our business by driving up our operating costs. Our costs are subject to inflationary pressures, and if those pressures become significant, we may not be able to offset such higher costs through price increases or other cost efficiency measures. Our inability or failure to do so could harm our business, financial condition and results of operations.
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ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Interim Chief Executive Officer and our Chief Financial Officer, has evaluated the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Ruleas defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act), as of the end of the period covered by this Quarterly Report on Form 10-Q.
Based on this evaluation and because of the previously-reported material weaknesses in internal control over financial reporting, our managementInterim Chief Executive Officer and our Chief Financial Officer concluded that as of September 30, 2022, our disclosure controls and procedures arewere not effective to provide reasonable assurance that information we are required to discloseas of March 31, 2023.
Notwithstanding the material weakness in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission's rules and forms, and that such information is accumulated and communicated to our management, includinginternal control over financial reporting, our Interim Chief Executive Officer and our Chief Financial Officer as appropriate,have concluded that the Condensed Consolidated Financial Statements present fairly, in all material respects, our financial position, results of operations and cash flows in accordance with generally accepted accounting principles in the United States of America (U.S. GAAP).
Remediation Plan and Status
As of March 31, 2023, the material weakness previously disclosed has not yet been fully remediated. In response to allow timely decisions regarding required disclosure.the material weakness in our internal control over financial reporting, management has designed and implemented control activities related to complex manual calculations used to record certain month-end balances. We will continue to work towards full remediation of this material weakness to improve our internal control over financial reporting.
The material weakness cannot be considered remediated until the applicable controls have operated for a sufficient period of time and management has concluded, through testing, that these controls are designed and operating effectively. Accordingly, we will continue to monitor and evaluate the effectiveness of our internal control over financial reporting in the areas affected by the material weakness described above.
Changes in Internal Control over Financial Reporting
There waswere no changechanges in our internal control over financial reporting identified in connection with themanagement’s evaluation required by Rulepursuant to Rules 13a-15(d) andor 15d-15(d) of the Exchange Act that occurred during the quarter ended September 30, 2022March 31, 2023 that hashave materially affected, or isare reasonably likely to materially affect, our internal control over financial reporting.
Limitations on Effectiveness of Controls and Procedures
In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design of disclosure controls and procedures must reflect the fact that there are resource constraints and that management is required to apply its judgment in evaluating the benefits of possible controls and procedures relative to their costs.
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PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
For a description of our material pending legal proceedings, please see Item 1, Note 6, Commitments and Contingencies, to our Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.
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ITEM 1A. RISK FACTORS
There have been no material changes from the risk factors previously disclosed in Part I, Item 1A, Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2021, and Part II, Item 1A, Risk Factors of our Quarterly Reports on Form 10-Q for the quarters ended March 31, 2022 and June 30, 2022, except as supplemented and updated below:
Our accessThe loss of key executives, members of our management team and employees across our organization, or our failure to capitalattract and ability to raise capitalretain other highly qualified personnel in the future may be limited, which could prevent us from growing, and our existing credit agreement could restrict our business activities.
We may need additional capital in the future and to seek additional financing or covenant relief. Any such financing may not be available on acceptable terms, or at all, and our failure to raise capital when needed could harm our business.
In order to be successful, we must attract, retain and motivate executives and other key employees, including those in managerial, technical, accounting and sales positions. Hiring and retaining qualified executives, engineers, sales representatives and other key personnel are critical to our success, and competition can be intense for experienced and well qualified executives and employees, particularly in recent periods. In 2021 and 2022, we experienced significant leadership changes, including the appointment of a new Chief Executive Officer in December 2021, as well as appointing our Interim Chief Financial Officer and Interim Chief Accounting Officer into such roles permanently in November 2022 and May 2022, respectively. Additionally, in February 2023, our Chief Administrative Officer, General Counsel and Corporate Secretary resigned, but is continuing to provide legal services to the Company as outside general counsel. Furthermore, we appointed a new Interim Chief Executive Officer, new Chief Financial Officer and Interim Chief Accounting Officer in March and April 2023, respectively. We have outstanding $230.0 millionexperienced continued disruption in aggregate principal amount of 1.125% convertible senior notes (the "2026 Notes")our business due March 2026. In addition, we are party to a $150.0 million amended and restated credit agreement with JPMorgan Chase Bank, N.A., as administrative agent, dated as of May 14, 2019, as amended by the First Amendment to the Second Amendedannouncement of our cost savings plan and Restated Credit Agreement, dated as of July 17, 2020 (the "First Amendment"), as further amended bysignificant turnover in our senior management team. Reductions in our workforce have led to employees filling certain key roles and we may experience additional changes in key roles in the Second Amendmentfuture. Executive leadership and senior management transitions, reductions in workforce and significant employee turnover can be time consuming, difficult to the Second Amended and Restated Credit Agreement, dated as of March 22, 2021 (the "Second Amendment"), and as further amended by the Third Amendmentmanage, create instability, cause disruption to the Second Amended and Restated Credit Agreement, dated as of September 28, 2022 (the "Third Amendment" and the revolving credit agreement, as amended the "Amended Credit Agreement"), which matures in May 2024.
The Amended Credit Agreement contains financial and other covenants that may restrict our business, activities orimpede our day-to-day operations and our ability to execute our strategic objectives. Due to the impact of COVID-19 onfully implement our business and growth strategy. These impacts also make it more difficult to attract and retain talent. In addition, such transitions, reductions in workforce and turnover cause the loss of institutional knowledge, which can negatively impact the execution of our day-to-day operations and the ability to carry out our business strategy.
In order to attract and retain key executives and employees in a competitive marketplace, we entered intomust provide a competitive compensation package, including cash and equity-based compensation. If the First Amendment and Second Amendmentanticipated value of such equity-based compensation does not materialize, if our equity-based compensation otherwise ceases to provide, among other things, covenant relief through the fourth quarter of 2021. We voluntarily elected to early terminate this covenant relief periodbe viewed as of the third quarter of 2021 and became subject to the ordinary course covenants under the Amended Credit Agreement (beginning in the third quarter of 2021). On September 28, 2022 we entered into the Third Amendment to modify certain financial covenants and provide for additional flexibility ina valuable benefit or if our operations. In the future, these covenants could restricttotal compensation package is not viewed as competitive, our ability to accessattract, retain and motivate key executives and employees could be weakened. The failure to successfully hire and retain key executives and employees or the full capacityfurther loss of our credit facility or require us to repay amounts borrowed. In addition, if we are not able to comply with these covenants, we may need to seek additional covenant relief or modifications in the future. Failure to comply with the covenants contained in our Amended Credit Agreement (if not waived or further amended)any key executives, senior management and employees could give rise to an event of default and, if not cured, entitle the lenders to accelerate the indebtedness outstanding thereunder and terminate our ability to borrow in the future under the Amended Credit Agreement. Further, acceleration of indebtedness under the Amended Credit Agreement could result in an event of default under the indenture (the "Indenture") governing our 2026 Notes. Any termination of our ability to borrow or event of default under our Amended Credit Agreement would have a material adversesignificant impact on our liquidity.operations, including declining product identity and competitive differentiation, eroding employee morale and productivity or an inability to maintain internal controls, regulatory or other compliance related requirements.
Additionally, other general economic conditions and our future operating performance, could ultimately limit our access to funding under our Amended Credit Agreement. Furthermore, additional equity financing may dilute the interests of our common stockholders, and debt financing, if available, may involve restrictive covenants that could further restrict our business activities or our ability to execute our strategic objectives and could reduce our profitability. If we cannot access the full capacity of our credit facility or raise or borrow funds on acceptable terms or at all, it could adversely affect our liquidity, and we may not be able to grow our business or respond to competitive pressures.
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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Recent Sales of Unregistered Securities
During the three months ended September 30, 2022,March 31, 2023, we did not issue any unregistered equity securities.
Issuer Purchases of Equity Securities
As of September 30, 2022,March 31, 2023, there have been no changes to our Board authorized share repurchase program. For additional information, please refer to Part II, Item 5, Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities in our Annual Report on Form 10-K for the year ended December 31, 2021.2022.
The following table provides information about purchases of shares of our common stock during the three months ended September 30, 2022March 31, 2023 related to shares withheld upon vesting of restricted stock units for minimum tax withholding obligations:
Date
Total Number of Shares Purchased (1)
Average Price Paid Per ShareTotal Number of Shares Purchased as Part of Publicly Announced ProgramMaximum Number (or Approximate Dollar Value) of Shares that May Yet Be Purchased Under Program
July 1-31, 202218,384 $11.59 — — 
August 1-31, 202218,717 11.43 — — 
September 1-30, 202235,912 11.22 — — 
Total73,013 $11.37 — — 
Date
Total Number of Shares Purchased (1)
Average Price Paid Per ShareTotal Number of Shares Purchased as Part of Publicly Announced ProgramMaximum Number (or Approximate Dollar Value) of Shares that May Yet Be Purchased Under Program
January 1-31, 202348,767 $8.24 — — 
February 1-28, 202349,387 7.51 — — 
March 1-31, 202342,665 6.05 — — 
Total140,819 $7.32 — — 
(1)Total number of shares delivered to us by employees to satisfy the mandatory tax withholding requirement upon vesting of stock-based compensation awards.
ITEM 5. OTHER INFORMATION
Appointment of Director
On November 7, 2022, the Board of the Company announced that it has decreased the size of the Board to eight directors, effective immediately, and pursuant to the Cooperation Agreement, dated June 13, 2022, by and among the Company, Pale Fire Capital SE, Dusan Senkypl and Jan Barta (the “Cooperation Agreement”), appointed Jan Barta to the Board, effective November 7, 2022.
Other than the Cooperation Agreement, there are no arrangements or understandings between Mr. Barta or any other persons pursuant to which Mr. Barta was named a director of the Company. Neither Mr. Barta nor his immediate family members have any direct or indirect material interest in any transaction or proposed transaction required to be reported under Item 404(a) of Regulation S-K.
Mr. Barta has elected to forego any compensation for serving as a director of the Board.
Appointment of Chief Financial Officer
On November 7, 2022, the Company announced that Damien Schmitz has been appointed as the Company’s Chief Financial Officer, effective immediately.
Mr. Schmitz, age 45, has served as the Company’s Interim Chief Financial Officer since October 2021. Mr. Schmitz previously led the Company’s global commercial finance function as Senior Vice President, Finance since October 2021, and Vice President, Finance since January 2019. Prior to that he served as Vice President, Finance and Chief Financial Officer, International from January 2018 to January 2019 and in various finance leadership roles at the Company since October 2012, including Senior Director, Global Financial Planning and Analysis since September 2016. Prior to joining the Company, Mr. Schmitz held consulting roles with PwC and 3M.

None.
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On November 3, 2022, the Compensation Committee of the Board approved compensation in connection with Mr. Schmitz appointment as Chief Financial Officer. Mr. Schmitz will receive an annual base salary of $550,000 and he will be eligible for an annual performance bonus with a target amount of $550,000 and will otherwise be entitled to the same benefits, including severance benefits, as previously disclosed in connection with his appointment as Interim Chief Financial Officer. Mr. Schmitz will no longer receive the separate monthly stipend amount that was initially awarded in connection with his appointment as Interim Chief Financial Officer.
There are no family relationships between Mr. Schmitz and any of the directors or executive officers of the Company, and there are no transactions in which Mr. Schmitz has an interest requiring disclosure under Item 404(a) of Regulation S-K. There is no arrangement or understanding between Mr. Schmitz and any other person pursuant to which he was appointed as an officer of the Company.
ITEM 6. EXHIBITS
Exhibit
Number
Description
10.1
10.2
10.3
10.4
10.2*10.5
10.6
10.7
31.1
31.2
32.1
101.INS**XBRL Instance Document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104 **Cover Page Interactive Data File
____________________________________

* Management contract of compensatory plan or arrangement.
** The XBRL Instance Document and Cover Page Interactive Data File do not appear in the Interactive Data File because their XBRL tags are embedded within the Inline XBRL document
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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized on this 7th10th day of November 2022.May 2023.
GROUPON, INC.
By: /s/ Damien SchmitzJiri Ponrt
  Name:Damien SchmitzJiri Ponrt
  Title:Chief Financial Officer

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