UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
________________________________ 
FORM 10-Q
________________________________ 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended: September 30, 2020March 31, 2021
OR
Transition Report Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
For the transition period from _____ to _____

Commission file number: 001-35424
________________________________ 
HOMESTREET, INC.
(a Washington Corporation )Corporation)
91-0186600
________________________________ 

601 Union Street, Suite 2000
Seattle, Washington 98101
(Address of principal executive offices)

Telephone Number - Area Code (206) 623-3050

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common StockHMSTNasdaq Global Select Market


Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes     No 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes     No 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act:
 



Large Accelerated Filer Accelerated Filer 

Non-accelerated Filer Smaller Reporting Company 
Emerging growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes 
 No 

The number of outstanding shares of the registrant's common stock as of NovemberMay 3, 20202021 was 21,787,938.21,355,032.




PART I – FINANCIAL INFORMATION
ITEM 1FINANCIAL STATEMENTS
ITEM 2
ITEM 3
ITEM 4
PART II – OTHER INFORMATION
ITEM 1
ITEM 1A
ITEM 2
ITEM 3
ITEM 4
ITEM 5
ITEM 6

Unless we state otherwise or the content otherwise requires, references in this Form 10-Q to "HomeStreet," "we," "our," "us" or the "Company" refer collectively to HomeStreet, Inc., a Washington corporation, HomeStreet Bank ("Bank"), HomeStreet Capital Corporation ("HomeStreet Capital") and other direct and indirect subsidiaries of HomeStreet, Inc.

2


PART I
ITEM 1 FINANCIAL STATEMENTS


HOMESTREET, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)September 30,
2020
December 31,
2019
(Unaudited)
ASSETS
Cash and cash equivalents$79,066 $57,880 
Investment securities1,111,468 943,150 
Loans held for sale ("LHFS")421,737 208,177 
Loans held for investment ("LHFI") (net of allowance for credit losses of $64,892 and $41,772)5,229,477 5,072,784 
Mortgage servicing rights78,824 97,603 
Premises and equipment, net69,438 76,973 
Other real estate owned ("OREO")958 1,393 
Goodwill and other intangible assets33,222 34,252 
Other assets385,451 291,595 
Assets of discontinued operations28,628 
Total assets$7,409,641 $6,812,435 
LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities:
Deposits$5,815,690 $5,339,959 
Borrowings514,590 471,590 
Long-term debt125,791 125,650 
Accounts payable and other liabilities257,264 192,910 
Liabilities of discontinued operations2,603 
Total liabilities6,713,335 6,132,712 
Commitments and contingencies
Shareholders' equity:
Common stock, 0 par value, authorized 160,000,000 shares, issued and outstanding, 21,994,204 shares and 23,890,855 shares280,422 300,729 
Retained earnings383,107 374,673 
Accumulated other comprehensive income32,777 4,321 
Total shareholders' equity696,306 679,723 
Total liabilities and shareholders' equity$7,409,641 $6,812,435 

(in thousands, except share data)March 31,
2021
December 31,
2020
(Unaudited)
ASSETS
Cash and cash equivalents$69,101 $58,049 
Investment securities1,049,105 1,076,364 
Loans held for sale ("LHFS")390,223 361,932 
Loans held for investment ("LHFI") (net of allowance for credit losses of $64,047 and $64,294)5,227,727 5,179,886 
Mortgage servicing rights ("MSRs")101,978 85,740 
Premises and equipment, net63,049 65,102 
Other real estate owned ("OREO")1,484 1,375 
Goodwill and other intangible assets32,587 32,880 
Other assets329,937 375,763 
Total assets$7,265,191 $7,237,091 
LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities:
Deposits$6,131,233 $5,821,559 
Borrowings84,500 322,800 
Long-term debt125,885 125,838 
Accounts payable and other liabilities222,110 249,144 
Total liabilities6,563,728 6,519,341 
Commitments and contingencies00
Shareholders' equity:
Common stock, 0 par value, authorized 160,000,000 shares, issued and outstanding, 21,360,514 shares and 21,796,904 shares269,942 278,505 
Retained earnings411,712 403,888 
Accumulated other comprehensive income19,809 35,357 
Total shareholders' equity701,463 717,750 
Total liabilities and shareholders' equity$7,265,191 $7,237,091 

See accompanying notes to consolidated financial statements
3









HOMESTREET, INC. AND SUBSIDIARIES
CONSOLIDATED INCOME STATEMENTS
(Unaudited)
Three Months Ended September 30,Nine Months Ended September 30, Quarter Ended March 31,
(in thousands, except share and per share data)(in thousands, except share and per share data)2020201920202019(in thousands, except share and per share data)20212020
Interest income:Interest income:Interest income:
LoansLoans$57,538 $64,779 $172,275 $194,713 Loans$53,568 $59,009 
Investment securitiesInvestment securities5,667 4,879 16,053 15,327 Investment securities5,951 4,387 
Cash, Fed Funds and otherCash, Fed Funds and other532 419 960 799 Cash, Fed Funds and other172 353 
Total interest incomeTotal interest income63,737 70,077 189,288 210,839 Total interest income59,691 63,749 
Interest expense:Interest expense:Interest expense:
DepositsDeposits5,986 20,502 28,944 51,754 Deposits3,650 14,783 
BorrowingsBorrowings2,067 2,441 7,730 15,207 Borrowings1,524 3,532 
Total interest expenseTotal interest expense8,053 22,943 36,674 66,961 Total interest expense5,174 18,315 
Net interest incomeNet interest income55,684 47,134 152,614 143,878 Net interest income54,517 45,434 
Provision for credit lossesProvision for credit losses20,469 1,500 Provision for credit losses14,000 
Net interest income after provision for credit lossesNet interest income after provision for credit losses55,684 47,134 132,145 142,378 Net interest income after provision for credit losses54,517 31,434 
Noninterest income:Noninterest income:Noninterest income:
Net gain on loan origination and sale activitiesNet gain on loan origination and sale activities33,130 15,951 85,698 30,736 Net gain on loan origination and sale activities33,459 22,541 
Loan servicing (loss) income(1,582)3,196 6,921 7,119 
Loan servicing incomeLoan servicing income748 6,101 
Deposit feesDeposit fees1,769 2,079 5,225 5,848 Deposit fees1,824 1,890 
OtherOther2,838 3,354 7,543 8,798 Other2,802 2,098 
Total noninterest incomeTotal noninterest income36,155 24,580 105,387 52,501 Total noninterest income38,833 32,630 
Noninterest expense:Noninterest expense:Noninterest expense:
Compensation and benefitsCompensation and benefits34,570 33,341 101,429 93,934 Compensation and benefits35,835 32,432 
Information servicesInformation services7,401 8,173 22,330 24,001 Information services6,784 7,524 
OccupancyOccupancy8,354 6,228 23,082 19,168 Occupancy6,492 6,769 
General, administrative and otherGeneral, administrative and other7,732 7,979 24,052 25,296 General, administrative and other7,497 8,459 
Total noninterest expenseTotal noninterest expense58,057 55,721 170,893 162,399 Total noninterest expense56,608 55,184 
Income from continuing operations before income taxes33,782 15,993 66,639 32,480 
Income taxes from continuing operations7,433 2,328 14,247 4,865 
Income from continuing operations26,349 13,665 52,392 27,615 
Income (loss) from discontinued operations before income taxes190 (24,928)
Income taxes for discontinued operations28 (3,837)
Income (loss) from discontinued operations162 (21,091)
Income before income taxesIncome before income taxes36,742 8,880 
Income tax expenseIncome tax expense7,079 1,741 
Net incomeNet income$26,349 $13,827 $52,392 $6,524 Net income$29,663 $7,139 
Net income (loss) per share
Basic:
Income from continuing operations$1.16 $0.55 $2.26 $1.04 
Income (loss) from discontinued operations0.01 (0.81)
Total$1.16 $0.55 $2.26 $0.23 
Diluted:
Income from continuing operations$1.15 $0.54 $2.24 $1.03 
Income (loss) from discontinued operations0.01 (0.80)
Total$1.15 $0.55 $2.24 $0.22 
Net income per share:Net income per share:
BasicBasic$1.37 $0.30 
DilutedDiluted$1.35 $0.30 
Weighted average shares outstanding:Weighted average shares outstanding:Weighted average shares outstanding:
BasicBasic22,665,06924,419,79323,226,10926,020,172Basic21,637,67123,688,930
DilutedDiluted22,877,22624,625,93823,403,72926,204,414Diluted21,961,82823,860,280

See accompanying notes to consolidated financial statements
4









HOMESTREET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)
 
Three Months Ended September 30,Nine Months Ended September 30, Quarter Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Net incomeNet income$26,349 $13,827 $52,392 $6,524 Net income$29,663 $7,139 
Other comprehensive income:Other comprehensive income:Other comprehensive income:
Unrealized gain (loss) investment securities available for sale ("AFS")Unrealized gain (loss) investment securities available for sale ("AFS")5,386 6,675 36,336 32,019 Unrealized gain (loss) investment securities available for sale ("AFS")(19,681)17,083 
Reclassification for net (gains) losses included in incomeReclassification for net (gains) losses included in income15 19 (316)129 Reclassification for net (gains) losses included in income(112)
Other comprehensive income before tax5,401 6,694 36,020 32,148 
Other comprehensive income (loss) before taxOther comprehensive income (loss) before tax(19,681)16,971 
Income tax impact of:Income tax impact of:Income tax impact of:
Unrealized gain (loss) investment securities AFSUnrealized gain (loss) investment securities AFS1,131 1,402 7,630 6,607 Unrealized gain (loss) investment securities AFS(4,133)3,587 
Reclassification for net (gains) losses included in incomeReclassification for net (gains) losses included in income(66)27 Reclassification for net (gains) losses included in income(24)
TotalTotal1,134 1,406 7,564 6,634 Total(4,133)3,563 
Other comprehensive income4,267 5,288 28,456 25,514 
Other comprehensive income (loss)Other comprehensive income (loss)(15,548)13,408 
Total comprehensive incomeTotal comprehensive income$30,616 $19,115 $80,848 $32,038 Total comprehensive income$14,115 $20,547 


See accompanying notes to consolidated financial statements
5









HOMESTREET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(Unaudited)
 
(in thousands, except share data)(in thousands, except share data)Number
of shares
Common stockRetained
earnings
Accumulated
other
comprehensive
income (loss)
Total temporary equityTotal permanent equity(in thousands, except share data)Number
of shares
Common stockRetained
earnings
Accumulated
other
comprehensive
income (loss)
Total shareholders' equity
For the three months ended September 30, 2019
Balance June 30, 201926,085,164 $309,216 $359,252 $2,707 $52,735 $671,175 
For the quarter ended March 31, 2020For the quarter ended March 31, 2020
Balance, December 31, 2019Balance, December 31, 201923,890,855 $300,729 $374,673 $4,321 $679,723 
Net incomeNet income— — 13,827 — — 13,827 Net income— — 7,139 — 7,139 
Common stock issued15,750 95 — — — 95 
Share-based compensation expenseShare-based compensation expense— 849 (98)— — 751 Share-based compensation expense2,148 477 — — 477 
Common stock issued - Option exercise; stock grantsCommon stock issued - Option exercise; stock grants87,359 613 — — 613 
Cumulative effect of adoption of new accounting standardsCumulative effect of adoption of new accounting standards— — (3,740)— (3,740)
Other comprehensive incomeOther comprehensive income— — — 5,288 — 5,288 Other comprehensive income— — — 13,408 13,408 
Dividends declared on common stock ($0.15 per share)Dividends declared on common stock ($0.15 per share)— — (3,574)— (3,574)
Common stock repurchasedCommon stock repurchased(1,692,401)— — (52,735)Common stock repurchased(603,569)(7,517)(9,215)— (16,732)
Balance, September 30, 201924,408,513 $310,160 $372,981 $7,995 $$691,136 
Balance, March 31, 2020Balance, March 31, 202023,376,793 $294,302 $365,283 $17,729 $677,314 
For the nine months ended September 30, 2019
Balance, December 31, 201826,995,348 $342,950 $412,009 $(15,439)$$739,520 
For the quarter ended March 31, 2021For the quarter ended March 31, 2021
Balance, December 31, 2020Balance, December 31, 202021,796,904 $278,505 $403,888 $35,357 $717,750 
Net incomeNet income— — 6,524 — — 6,524 Net income— — 29,663 — 29,663 
Common stock issued69,166 176 — — — 176 
Share-based compensation expenseShare-based compensation expense— 1,109 (98)— — 1,011 Share-based compensation expense2,816 810 — — 810 
Cumulative effect of adoption of new accounting standards— — 1,532 (2,080)— (548)
Other comprehensive income— — — 25,514 — 25,514 
Common stock repurchased(2,656,001)(12,199)(16,127)— (52,735)(28,326)
Reclassification to temporary equity— (21,876)(30,859)— 52,735 (52,735)
Balance, September 30, 201924,408,513 $310,160 $372,981 $7,995 $$691,136 
For the three months ended September 30, 2020
Balance, June 30, 202023,007,400 $290,871 $375,268 $28,510 $$694,649 
Net income— — 26,349 — — 26,349 
Dividends declared on common stock— — (3,450)— — (3,450)
Common stock issued5,576 108 — — — 108 
Share-based compensation expense— 738 — — — 738 
Other comprehensive income— — — 4,267 — 4,267 
Common stock issued - Option exercise; stock grantsCommon stock issued - Option exercise; stock grants185,441 1,849 — — 1,849 
Other comprehensive income (loss)Other comprehensive income (loss)— — — (15,548)(15,548)
Dividends declared on common stock ($0.25 per share)Dividends declared on common stock ($0.25 per share)— — (5,534)— (5,534)
Common stock repurchasedCommon stock repurchased(1,018,772)(11,295)(15,060)— — (26,355)Common stock repurchased(624,647)(11,222)(16,305)— (27,527)
Balance, September 30, 202021,994,204 $280,422 $383,107 $32,777 $$696,306 
Balance, March 31, 2021Balance, March 31, 202121,360,514 $269,942 $411,712 $19,809 $701,463 
For the nine months ended September 30, 2020
Balance, December 31, 201923,890,855 $300,729 $374,673 $4,321 $$679,723 
Net income— — 52,392 — — 52,392 
Dividends declared on common stock— — (10,556)— — (10,556)
Common stock issued127,273 1,006 — — — 1,006 
Share-based compensation expense— 1,806 — — — 1,806 
Cumulative effect of adoption of new accounting standards— — (3,740)— — (3,740)
Other comprehensive income— — — 28,456 — 28,456 
Common stock repurchased(2,023,924)(23,119)(29,662)— — (52,781)
Balance, September 30, 202021,994,204 $280,422 $383,107 $32,777 $$696,306 

See accompanying notes to consolidated financial statements

6









HOMESTREET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited) 
Nine Months Ended September 30,Quarter Ended March 31,
(in thousands)(in thousands)20202019(in thousands)20212020
CASH FLOWS FROM OPERATING ACTIVITIES:CASH FLOWS FROM OPERATING ACTIVITIES:CASH FLOWS FROM OPERATING ACTIVITIES:
Net incomeNet income$52,392 $6,524 Net income$29,663 $7,139 
Adjustments to reconcile net income to net cash provided by (used in) operating activities:Adjustments to reconcile net income to net cash provided by (used in) operating activities:Adjustments to reconcile net income to net cash provided by (used in) operating activities:
Depreciation, amortization and accretion29,415 29,834 
Provision for credit lossesProvision for credit losses20,469 1,500 Provision for credit losses14,000 
Depreciation and amortization, premises and equipmentDepreciation and amortization, premises and equipment2,408 2,224 
Amortization of premiums and discounts: AFS securities, deposits, debtAmortization of premiums and discounts: AFS securities, deposits, debt1,234 2,958 
Operating leases: excess of payments over amortizationOperating leases: excess of payments over amortization(990)(1,063)
Amortization of finance leasesAmortization of finance leases269 374 
Amortization of core deposit intangiblesAmortization of core deposit intangibles294 345 
Amortization of deferred loan fees and costsAmortization of deferred loan fees and costs(818)635 
Share-based compensation expenseShare-based compensation expense810 477 
Lease impairment costsLease impairment costs194 645 
Deferred income tax expense (benefit)Deferred income tax expense (benefit)4,448 (7,031)
Origination of LHFSOrigination of LHFS(734,572)(378,996)
Proceeds from sale of LHFSProceeds from sale of LHFS719,448 358,839 
Net fair value adjustment and gain on sale of LHFSNet fair value adjustment and gain on sale of LHFS(55,443)(72,287)Net fair value adjustment and gain on sale of LHFS(12,799)(10,430)
Gain on sale of mortgage servicing rights(6,206)
Origination of MSRsOrigination of MSRs(11,126)(4,119)
Net gain on sale of LHFINet gain on sale of LHFI(2,795)(1,864)
Change in fair value of mortgage servicing rightsChange in fair value of mortgage servicing rights(5,770)20,338 
Amortization of MSRsAmortization of MSRs1,344 1,475 
Origination of mortgage servicing rights(19,071)(27,823)
Change in fair value of mortgage servicing rights34,033 37,293 
Net (gain) loss on sale of investment securities(316)128 
Net gain on sale of loans originated as held for investment(3,760)(6,405)
Loss on lease abandonment and exit costs4,623 15,816 
Change in deferred income taxes(6,998)(40,409)
Share-based compensation expense2,030 1,187 
Origination of LHFS(1,670,272)(3,232,664)
Proceeds from sale of loans originated as held for sale1,605,064 3,496,809 
Changes in operating assets and liabilities:
(Increase) decrease in other assets(Increase) decrease in other assets(24,526)4,195 (Increase) decrease in other assets11,519 (17,064)
Increase (decrease) in accounts payable and other liabilitiesIncrease (decrease) in accounts payable and other liabilities(7,971)(25,217)Increase (decrease) in accounts payable and other liabilities(4,942)(2,920)
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities(40,331)182,275 Net cash provided by (used in) operating activities(2,181)(14,038)
CASH FLOWS FROM INVESTING ACTIVITIES:CASH FLOWS FROM INVESTING ACTIVITIES:CASH FLOWS FROM INVESTING ACTIVITIES:
Purchase of investment securitiesPurchase of investment securities(348,384)(146,780)Purchase of investment securities(49,433)(166,533)
Proceeds from sale of investment securitiesProceeds from sale of investment securities58,487 144,602 Proceeds from sale of investment securities33,792 
Principal payments on investment securitiesPrincipal payments on investment securities152,643 84,890 Principal payments on investment securities55,863 34,605 
Proceeds from sale of OREO650 744 
Proceeds from sale of loans originated as held for investment349,498 528,745 
Purchase of loans(20,124)
Proceeds from sale of mortgage servicing rights2,958 
Proceeds from sale of LHFIProceeds from sale of LHFI132,694 244,725 
Net cash provided by disposal of discontinued operationsNet cash provided by disposal of discontinued operations2,759 174,333 Net cash provided by disposal of discontinued operations1,464 
Net increase in LHFINet increase in LHFI(583,723)(593,292)Net increase in LHFI(176,655)(98,023)
Proceeds from sale of property and equipment1,460 
Purchase of premises and equipmentPurchase of premises and equipment(2,972)(1,196)Purchase of premises and equipment(531)(1,002)
Net cash used for acquisitions(47,390)
Proceeds from sale of Federal Home Loan Bank stockProceeds from sale of Federal Home Loan Bank stock112,808 138,099 Proceeds from sale of Federal Home Loan Bank stock53,880 57,877 
Purchases of Federal Home Loan Bank stockPurchases of Federal Home Loan Bank stock(116,993)(101,366)Purchases of Federal Home Loan Bank stock(43,412)(62,273)
Net cash provided by (used in) investing activitiesNet cash provided by (used in) investing activities(393,891)184,347 Net cash provided by (used in) investing activities(27,594)44,632 
7



Nine Months Ended September 30,
(in thousands)20202019
CASH FLOWS FROM FINANCING ACTIVITIES:
Increase in deposits475,639 678,016 
Repayment of borrowings(56,000)
Changes in short term borrowings, net43,000 (890,000)
Repayment of lease principal(973)(1,375)
Repurchase of common stock(51,939)(81,061)
Proceeds from stock issuance, net237 
Dividends paid on common stock(10,556)
Net cash provided by (used in) financing activities455,408 (350,420)
Net increase in cash and cash equivalents21,186 16,202 
Cash and cash equivalents beginning of period57,880 58,586 
Cash and cash equivalents end of period$79,066 $74,788 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Cash paid during the period for:
Interest$36,645 $70,738 
Federal and state income taxes11,236 17,600 
Non-cash activities:
Decrease in lease liabilities and lease assets38,754 
LHFI foreclosed and transferred to OREO915 
Loans transferred from held for investment to held for sale418,880 617,778 
Loans transferred from held for sale to held for investment6,661 6,488 
Ginnie Mae liability recognized with the right to repurchase, net105,727 (26,418)
Receivable from sale of mortgage servicing rights6,945 
Acquisition:
Assets acquired114,725 
Liabilities assumed74,941 
Goodwill7,606 






Quarter Ended March 31,
(in thousands)20212020
CASH FLOWS FROM FINANCING ACTIVITIES:
Increase (decrease) in deposits, net309,634 (82,936)
Changes in short term borrowings, net(238,300)87,000 
Repayment of finance lease principal(235)(285)
Repurchases of common stock(25,001)(16,476)
Proceeds from exercise of stock options263 238 
Dividends paid on common stock(5,534)(3,574)
Net cash provided by (used in) financing activities40,827 (16,033)
Net increase in cash and cash equivalents11,052 14,561 
CASH AND CASH EQUIVALENTS
Cash and cash equivalents, beginning of year58,049 57,880 
Cash and cash equivalents, end of period$69,101 $72,441 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Cash paid during the period for:
Interest$4,291 $17,876 
Federal and state income taxes50 
Non-cash activities:
Increase in lease assets and lease liabilities283 352 
Loans transferred from LHFI to LHFS131,081 120,530 
Loans transferred from LHFS to LHFI863 2,087 
Ginnie Mae loans derecognized with the right to repurchase, net19,576 298 
Repurchase of common stock-award settlement2,526 256 

See accompanying notes to consolidated financial statements
8









HomeStreet, Inc. and Subsidiaries
Notes to Interim Consolidated Financial Statements (Unaudited)

NOTE 1–SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES:

HomeStreet, Inc. and, a State of Washington corporation organized in 1921 (the "Corporation"), is a Washington-based diversified financial services holding company whose operations are primarily conducted through its wholly owned subsidiaries (the(collectively the "Company") is a diversified financial services company serving customers primarily in the Western United States. The Company is principally engaged in commercial banking, mortgage banking and consumer/retail banking activities. The Company's consolidated financial statements include the accounts of HomeStreet, Inc. and its wholly owned subsidiaries, HomeStreet Capital Corporation, HomeStreet Statutory Trusts and HomeStreet Bank (the "Bank"), and the Bank's subsidiaries, HomeStreet Reinsurance, Ltd., Continental Escrow Company, HomeStreet Foundation, HS Properties, Inc., HS Evergreen Corporate Center LLC, and Union Street Holdings LLCLLC. The Company is principally engaged in commercial banking, mortgage banking and HS Cascadia Holdings LLC. HomeStreet Bank was formedconsumer/retail banking activities serving customers primarily in 1986 and is a state-chartered commercial bank.the Western United States.

The Company's accounting andaccompanying consolidated financial reporting policies conformstatements have been prepared in conformity with accounting principles generally accepted in the United States of America ("GAAP"). Inter-company balancesThe consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All significant inter-company accounts and transactions have been eliminated in consolidation. In preparing the consolidated financial statements, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the of the financial statements, andas well as the reported amounts of revenues and expenses during the reporting periods and related disclosures. We have reclassified certainperiods. Actual results could differ significantly from those estimates. Certain amounts in our consolidatedthe financial statements forfrom prior periods have been reclassified to conform with ourto the current financial statement presentation.

Immaterial Restatement: Subsequent to issuance of the June 30, 2020 financial statements, management concluded that purchases of and proceeds from the sale of Federal Home Loan Bank stock were incorrectly classified as financing activities, rather than investing activities, in the consolidated statements of cash flows. To correct this classification error, amounts previously reported for the purchases of and proceeds from the sale of Federal Home Loan Bank stock for the nine monthsquarter ended September 30, 2019March 31, 2020 as financing activities are reported as investing activities in the consolidated statement of cash flows.

These unaudited interim financial statements reflect all adjustments that are, in the opinion of management, necessary for a fair statement of the results of the periods presented. These adjustments are of a normal recurring nature, unless otherwise disclosed in this Quarterly Report on Form 10-Q. The results of operations in the interim financial statements do not necessarily indicate the results that may be expected for the full year. The interim financial information should be read in conjunction with our Annual Report on Form 10-K for the year ended December 31, 2019,2020, filed with the Securities and Exchange Commission ("20192020 Annual Report on Form 10-K").

Risks and Uncertainties

The worldwide spread of coronavirus (“COVID-19”) has created significant uncertainty in the global, national, regional and local economies. There have been no comparable recent events that provide guidance to the effects of the spread of COVID-19 as a global pandemic may have, and, as a result, the near-term, short-term and ultimate impacts of COVID-19 and the extent to which COVID-19 impacts the Company’s business, results of operations and financial condition will depend on future developments, which are highly uncertain and difficult to predict.


Share Repurchase Program

At the beginning of 2020, the Company had in place a share repurchase program under which the Company could purchase up to $8.1 million of its common stock. During the first quarter of 2020 and again in the third quarter of 2020, the Board authorized 2 additional programs, each for the repurchase of an additional $25 million of the Company’s common stock. During the first nine months of 2020, the Company repurchased 1,995,845 shares of its common stock at an average price of $26.03 per share.



9


Recent Accounting Developments

In December 2019, the Financial Accounting Standards Board ("FASB") issued ASU NoAccounting Standards Update ("ASU") No. 2019-12, “Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes” (“ASU 2019-12”). ASU 2019-12 removes certain exceptions to the general principles in Topic 740 in Generally Accepted Accounting Principles.GAAP. ASU 2019-12 is effective for public entities for fiscal years beginning after December 15, 2020, with early adoption permitted. The Company doesadopted this ASU on January 1, 2021 and it did not expect ASU 2019-12 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

On January 1,In March 2020, the Company adopted FASB issued ASU 2016-13 Financial Instruments - Credit LossesNo. 2020-04, Reference Rate Reform (Topic 326): Measurement of Credit Losses on Financial Instruments, which replaces the incurred loss methodology ("ALLL") with an expected loss methodology848). This ASU provides optional expedients and exceptions for contracts, hedging relationship, and other transactions that is referred to as the current expected credit losses ("CECL") methodology. The measurement of the expected credit losses under the CECL methodology is applicable to financial assets measured at amortized cost, including loan receivables and held-to-maturity debt securities. It also applies to off-balance sheet credit exposures such as loan commitments. In addition, ASC 326 made changes to the accounting for credit losses for AFS debt securities.
The Company adopted CECL using the modified retrospective method for all financial assets measured at amortized cost and off-balance sheet ("OBS") credit exposure. Results for reporting periods beginning after January 1, 2020 are presented under ASC 326 while prior period amounts continue to be reported in accordance with previously applicable GAAP. The Company recorded a decrease of $3.7 million to the beginning balance of retained earnings on January 1, 2020 for the cumulative effect of adopting this guidance.
The Company adopted ASU 2016-13 using the prospective transition approach for debt securities for which other-than-temporary impairment had been recognized prior to January 1, 2020. As a result, the amortized cost basis remains the same before and after the effective date of this guidance.
The following table illustrates the impact of the adoption of CECL on January 1, 2020.
(in thousands)As reported under ASC 450-20Impact of ASC 326 adoptionAs reported under ASC 326
Assets (1)
LHFI
Consumer loans
Single family$6,450 $468 $6,918 
Home equity and other6,233 4,635 10,868 
Total12,683 5,103 17,786 
Commercial real estate loans
Non-owner occupied commercial real estate7,245 (3,392)3,853 
Multifamily7,015 (2,977)4,038 
Construction/land development
Multifamily construction2,848 693 3,541 
Commercial real estate construction624 (115)509 
Single family construction3,800 4,280 8,080 
Single family construction to permanent1,003 200 1,203 
Total22,535 (1,311)21,224 
Commercial and industrial loans
Owner occupied commercial real estate3,639 (2,459)1,180 
Commercial business2,915 510 3,425 
Total6,554 (1,949)4,605 
Total allowance for credit losses41,772 1,843 43,615 
Liabilities
Allowance for credit losses on unfunded loan commitments1,065 1,897 2,962 
Total$42,837 $3,740 $46,577 
(1) There was no impact from the adoption of this standard for either held to maturity ("HTM")reference LIBOR or AFS investment securities.
10



The following accounting policies have been updated to reflect the adoption of CECL.

Allowance for Credit Losses for LHFI
The allowance for credit losses ("ACL") for LHFI is a valuation account that is deducted from the loans amortized cost basis to present the net amountother reference rates expected to be collected ondiscontinued because of reference rate reform. In January 2021, the loans. Loan balancesFASB issued ASU 2021-01, "Reference Rate Reform (Topic 848)," which clarifies certain optional expedients and exceptions in Topic 848 for contract modifications and hedge accounting apply to derivatives that are charged off against the allowance when management believes the non-collectability of a loan balance is confirmed. Expected recoveries may not exceed the aggregate of amounts previously charged-off and expected to be charged-off. The ACL for LHFI, as reported in our consolidated balance sheets, is adjusted by a provision for credit losses and reducedaffected by the charge-offstransition to alternative rates. The ASUs are effective for all entities as of loan amounts, net of recoveries.
Management estimates the ACL balance using relevant available information from internal and external sources relating to past events, current conditions and reasonable and supportable forecasts. Historical credit loss experience provides the basis for the estimation of expected credit losses. Adjustments to historical loss information are made for differences in current loan-specific risk characteristics such as differences in underwriting standards, portfolio mix or delinquency levels or other relevant factors.
The credit loss estimation process involves procedures to appropriately consider the unique characteristics of its two loan portfolio segments, the consumer loan portfolio segment and the commercial loan portfolio segment. These two segments are further disaggregated into loan pools, the level at which credit risk is monitored. When computing allowance levels, credit loss assumptions are estimated using a model that categorizes loan pools based on loss history, delinquency status and other credit trends and risk characteristics, including current conditions and reasonable and supportable forecasts about the future. Determining the appropriateness of the ACL is complex and requires judgment by management about the effect of matters that are inherently uncertain. In future periods, evaluations of the overall loan portfolio, based on the factors and forecasts then prevailing, may result in material changes in the ACL and provision for credit losses in those future periods.
Credit Loss Measurement
The allowance level is influenced by current conditions related to loan volumes, loan asset quality ratings ("AQR") migration or delinquency status, historic loss experience and other conditions influencing loss expectations, such as reasonable and supportable forecasts of economic conditions. The methodology for estimating the amount of expected credit losses has two basic components: first, a pooled component for estimated expected credit losses for pools of loans that share similar risk characteristics and second an asset-specific component involving individual loans that do not share risk characteristics with other loans and the measurement of expected credit losses for such individual loans.
Loans that Share Similar Risk Characteristics with Other Loans
In estimating the component of the ACL, for loans that share similar risk characteristics with other loans, loans are segregated into loan pools based on similar risk characteristics, like product types or areas of risk concentration.
The Company's ACL model methodology is to build a reserve rate using historical life of loan default rates combined with assessments of current loan portfolio information and forecasted economic environment and business cycle information. The model uses statistical analysis to determine the life of loan default rates for the quantitative component and analyzes qualitative factors (Q-Factors) that assess the current loan portfolio conditions and forecasted economic environment. Below is the general overview our ACL model.
Historical Loss Rate
March 12, 2020 through December 31, 2022. The Company chose to analyze loan data from a full economic cycle, to the extent that data was available, to calculate life of loan loss rates. Based on the current economic environment and available loan level data, it was determined the Loss Horizon Period (LHP) should begin prior to the economic recession that began in 2007. The Company plans to monitor and review the LHP on an annual basis to determine appropriate time frames to be included based on economic indicators.
Under CECL, the Company groups pools of loans by similar risk characteristics. Using these pools, sub-pools are established at a more granular level incorporating delinquency status and original FICO or original LTV (for consumer loans) and risk ratings (for commercial loans). Using the pool and sub-pool structure, cohorts are established historically on a quarterly basis containing the population in these sets as of that point in time. After the establishment of these cohorts, the loans within the cohorts are then tracked from that point forward to establish long-term Probability of Default ("PD") at the sub-pool level and Loss Given Default ("LGD") for the pool level. These historical cohorts and their PD/LGD outcomes are then averaged together to establish expected PDs and LGDs for each sub-pool.

11


Once historical cohorts are established, the loans in the cohort are tracked moving forward for default events. The Company has defined default events as the first dollar of loss. If a loan in the cohort has experienced a default event over the LHP then the balance of the loan at the time of cohort establishment becomes part of the numerator of the PD calculation. The Loss Given Probability of Default ("LGPD") or Expected Loss ("EL") is the weighted average PD for each sub-pool cohort times the average LGD for each pool. The output from the model then is a series of EL rates for each loan sub-pool, which are applied to the related outstanding balances for each loan sub-pool to determine the ACL reserve based on historical loss rates.
Q-Factors
The Q-Factors adjust the expected historic loss rates for current and forecasted conditions that are not provided for in the historical loss information. The Company has established a methodology for adjusting historical expected loss rates based on these more recent or forecasted changes. The Q-Factor methodology is based on a blend of quantitative analysis and management judgment and reviewed on a quarterly basis.
Each of the thirteen factors in the FASB standard were analyzed for common risk characteristics and grouped into seven consolidated Q-Factors as listed below.
Qualitative FactorFinancial Instruments - Credit Losses
Portfolio Credit QualityThe borrower's financial condition, credit rating, credit score, asset quality or business prospects
The borrower's ability to make scheduled interest or principal payments
The volume and severity of past due financial assets and the volume and severity of adversely classified or rated financial assets
Remaining PaymentsThe remaining payment terms of the financial assets
The remaining time to maturity and the timing and extent of prepayments on the financial assets
Volume & NatureThe nature and volume of the entity's financial assets
Collateral ValuesThe value of underlying collateral on financial assets in which the collateral-dependent practical expedient has not been utilized
EconomicThe environmental factors of a borrower and the areas in which the entity's credit is concentrated, such as: Changes and expected changes in national, regional and local economic and business conditions and developments in which the entity operates, including the condition and expected condition of various market segments
Credit CultureThe entity's lending policies and procedures, including changes in lending strategies, underwriting standards, collection, write-off and recovery practices, as well as knowledge of the borrower's operations or the borrower's standing in the community
The quality of the entity's credit review system
The experience, ability and depth of the entity's management, lending staff, and other relevant staff
Business EnvironmentThe environmental factors of a borrower and the areas in which the entity's credit is concentrated, such as: Regulatory, legal, or technological environment to which the entity has exposure
The environmental factors of a borrower and the areas in which the entity's credit is concentrated, such as: Changes and expected changes in the general market condition of either the geographical area or the industry to which the entity has exposure

An eighth Q-Factor, Management Overlay, has been created to allow the Bank to adjust specific pools when conditions exist that were not contemplated in the model design that warrant an adjustment. The economic downturn caused by the COVID-19 pandemic and resulting accounting treatment of forbearances is an example of such a condition.
The Company has chosen two years as the forecast period based on management judgment and has determined that reasonable and supportable forecasts should be made for two of the Q-Factors: Economic and Collateral values.
12


Management has assigned weightings for each qualitative factor as well as individual metrics within each qualitative factor as to the relative importance of that factor or metric specific to each portfolio type. The Q-Factors above are evaluated using a seven-point scale ranging from significant improvement to significant deterioration.
The CECL Q-Factor methodology bounds the Q-Factor adjustments by a minimum and maximum range, based on the Bank’s own historical expected loss rates for each respective pool. The rating of the Q-Factor on the seven-point scale, along with the allocated weight, determines the final expected loss adjustment. The model is constructed so that the total of the Q-Factor adjustments plus the current expected loss rate cannot exceed the maximum or minimum two-year loss rate for that pool, which is aligned with the Bank's chosen forecast period. Loss rates beyond two years are not adjusted in the Q-Factor process and the model reverts to the historical mean loss rates. Management Overlays are not bounded by the historical maximums.
Quarterly, loan data is gathered to update the portfolio metrics analyzed in the Q-Factor model. The model is updated with current data and applicable forecasts, then the results are reviewed by management. After consensus is reached on all Q-Factor ratings, the results are input into the Q-Factor model and applied to the pooled loans which are reviewed to determine the adequacy of the reserve.
Additional details describing the model by portfolio segment are below:
Consumer Loan Portfolio
The consumer loan portfolio segment is comprised of the single family and home equity loan classes, which are underwritten after evaluating a borrower's capacity, credit and collateral. Other consumer loans are grouped with home equity loans. Capacity refers to a borrower's ability to make payments on the loan. Several factors are considered when assessing a borrower's capacity, including the borrower's employment, income, current debt, assets and level of equity in the property. Credit refers to how well a borrower manages current and prior debts as documented by a credit report that provides credit scores and current and past information about the borrower's credit history. Collateral refers to the type and use of property, occupancy and market value. Property appraisals are obtained to assist in evaluating collateral. Loan-to-property value and debt-to-income ratios, loan amount and lien position are considered in assessing whether to originate a loan. These borrowers are particularly susceptible to downturns in economic trends such as conditions that negatively affect housing prices, demand for housing and levels of unemployment.
Consumer Loan Portfolio Segment Estimated Loss Rate Model
Under CECL, the Bank utilizes pools of loans that are grouped by similar risk characteristics: Single Family and Home Equity Loans which includes Consumer loans. Sub-Pools are established at a more granular level for the calculation of PDs, incorporating delinquency status, original FICO and original LTV.
Consumer portfolio cohorts are established by grouping each ACL sub-pool at a point in time. Once historical cohorts are established, the loans in the cohort are tracked moving forward for default events.

The Q-Factors adjust the expected historic loss rates for current and forecasted conditions that are not provided for in the historical loss information. For Single Family loans all Q-Factors noted above are evaluated. For the Home Equity and Consumer loans, collateral values are not evaluated as the Bank has determined the FICO score trends are a more relevant predictor of default than current collateral value for those types of loans. These factors are evaluated based on current conditions and forecasts (as applicable), using a seven-point scale ranging from significant improvement to significant deterioration.
Commercial Loan Portfolio
The commercial loan portfolio segment is comprised of the non-owner occupied commercial real estate, multifamily, construction and land development, owner occupied commercial real estate and commercial business loan classes, whose underwriting standards consider the factors described for single family and home equity loan classes as well as others when assessing the borrower's and associated guarantors or other related party’s financial position. These other factors include assessing liquidity, net worth, leverage, other outstanding indebtedness of the borrower, the quality and reliability of cash expected to flow through the borrower (including the outflow to other lenders) and prior known experiences with the borrower.
This information is used to assess financial capacity, profitability and experience. Ultimate repayment of these loans is sensitive to interest rate changes, general economic conditions, liquidity and availability of long-term financing.
Commercial Loan Portfolio Segment Loss Rate Model
The Bank maintained loan classes above but has subdivided the construction and land development, which includes lot, land and acquisition and development loans, into the following ACL reporting pools to more accurately group risk characteristics:
13


Multifamily, Commercial Real Estate, Single Family and Single Family construction to permanent. ACL sub-pools are established at a more granular level for the calculation of PDs, utilizing risk rating.
As outlined in the Bank’s policies, commercial loans pools are non-homogenous and are regularly assessed for credit quality. For purposes of CECL, loans are sub-pooled according to the following AQR Ratings:

1-6: These loans meet the definition of “Pass" assets. They are well protected by the current net worth and paying capacity of the obligor (or guarantors, if any) or by the fair value, less costs to acquire and sell in a timely manner, of any underlying collateral. The Bank further uses the available AQR ratings for components of the sub-pools.
7: These loans meet the regulatory definition of “Special Mention.” They contain potential weaknesses, that if uncorrected may result in deterioration of the likelihood of repayment or in the Bank’s credit position.
8: These loans meet the regulatory definition of “Substandard”. They are inadequately protected by the current sound worth and paying capacity of the borrower or of the collateral pledged, if any. They have well-defined weaknesses and have unsatisfactory characteristics causing unacceptable levels of risk.

Commercial segment cohorts are established by grouping each ACL sub-pool at a point in time. Once historical cohorts are established, the loans in the cohort are tracked moving forward for default events. The Q-Factors adjust the expected historic loss rates for current and forecasted conditions that are not provided for in the historical loss information. All the Q-Factors noted above are evaluated for Commercial portfolio loans except for Commercial Business and Owner Occupied Commercial Real Estate ("CRE") loans which exclude the collateral values Q-Factor. The Company has determined that these loans are primarily underwritten by evaluating the cash flow of the business and not the underlying collateral. Factors above are evaluated based on current conditions and forecasts (as applicable), using a seven-point scale ranging from significant improvement to significant deterioration.
Loans That Do Not Share Risk Characteristics with Other Loans
For a loan that does not share risk characteristics with other loans, expected credit loss is measured on net realizable value that is the difference between the discounted value of the expected future cash flows, based on the original effective interest rate and the amortized cost basis of the loan. For these loans, we recognize expected credit loss equal to the amount by which the net realizable value of the loan is less than the amortized cost basis of the loan (which is net of previous charge-offs and deferred loan fees and costs), except when the loan is collateral dependent, which is when the borrower is experiencing financial difficulty and repayment is expected to be provided substantially through the operation or sale of the collateral. In these cases, expected credit loss is measured as the difference between the amortized cost basis of the loan and the fair value of the collateral. The fair value of the collateral is adjusted for the estimated costs to sell if repayment or satisfaction of a loan is dependent on the sale (rather than only on the operation) of the collateral.
The starting point for determining the fair value of collateral is through obtaining external appraisals. Generally, collateral values for collateral dependent loans are updated every twelve months, either from external third parties or in-house certified appraisers. A third-party appraisal is required at least annually for substandard loans and OREO. Third party appraisals are obtained from a pre-approved list of independent, third party, local appraisal firms. Approval and addition to the list is based on experience, reputation, character, consistency and knowledge of the respective real estate market. Generally, appraisals are internally reviewed by the appraisal services group to ensure the quality of the appraisal and the expertise and independence of the appraiser. For performing consumer segment loans secured by real estate that are classified as collateral dependent, the Bank determines the fair value estimates quarterly using automated valuation services. Once the expected loss amount is determined, an allowance is recorded equal to the calculated expected credit loss and included in the ACL. If the calculated expected loss is determined to be permanent or not recoverable, the expected credit loss will be charged off. Factors considered by management in determining if the expected credit loss is permanent or not recoverable include whether management judges the loan to be uncollectible, repayment is deemed to be protracted beyond reasonable time frames, or the loss becomes evident owing to the borrower's lack of assets or, for single family loans, the loan is 180 days or more past due unless both well-secured and in the process of collection.
Allowance for Credit Losses for Off-Balance Sheet Credit Exposures
The Bank estimates expected credit losses overevaluating the contractual period in which the Bank is exposed to risk via a contractual obligation to extend credit, unless that obligation is unconditionally cancellable by the Bank. Reserves are required for OBS credit exposures that are not unconditionally cancellable. The allowance for credit losses on unfunded loan commitments is based on an estimateprovisions of unfunded commitment utilization over the life of the loan, applying the EL to the estimated utilization balance as of the reporting period. As these estimated credit loss calculations are similar to the funded LHFI they share similar risks plus the additional risk from estimating commitment utilization.
14


Allowance for Credit Losses for Other Financial Instruments
The Company evaluates AFS securities in an unrealized loss position, using a qualitative approach, at the end of each quarter to determine whether the decline in value is temporary or permanent. An unrealized loss exists when the fair value of an individual security is less than its amortized cost basis. When qualitative factors indicate that a credit loss may exist, the Company compares the present value of cash flows expected to be collected from the security with the amortized cost basis of the security. The Company recognizes an ACL measured as the difference between the present value of expected cash flows and the amortized cost basis of the security, limited by the amount that the security’s fair value is less than its amortized cost basis. The CompanyASUs, but does not believe any of these securities that were in an unrealized loss position at September 30, 2020 representexpect them to have a credit loss impairment.

The Company carries a limited amount of HTM debt securities. Utilizing the CECL approach, the Company determined that the expected credit loss on this portfolio was immaterial, and therefore, an ACL for investment securities was not recorded as of September 30, 2020.


NOTE 2–DISCONTINUED OPERATIONS:

On March 29, 2019, the Company successfully closed and settled 2 sales of the rights to service $14.3 billion in total unpaid principal balance of single family mortgage loans serviced for Federal National Mortgage Association ("Fannie Mae"), Federal Home Loan Mortgage Corporation ("Freddie Mac") and Government National Mortgage Association ("Ginnie Mae"), representing 71% of HomeStreet's total single family mortgage loans serviced for others portfolio as of December 31, 2018. The sales resulted in a $333 thousand pre-tax income and $941 thousand pre-tax loss from discontinued operations for the three and nine months ended September 30, 2019, respectively. The Company finalized the servicing transfer for these loans in 2019 and subserviced these loans through the transfer dates. These loans are excluded from the Company's mortgage servicing rights portfolio at September 30, 2019.
On March 31, 2019, based on mortgage market conditions and the operating environment, the Board adopted a Resolution of Exit or Disposal of Home Loan Center ("HLC") Based Mortgage Banking Operations to sell or abandon the assets and related personnel associated with those operations. The assets that were sold or abandoned largely represented the Company's former Mortgage Banking segment, the activities of which related to originating, servicing, underwriting, funding and selling single family residential mortgage loans.

The Company determined that the above actions constituted commitment to a plan of exit or disposal of certain long-lived assets (through sale or abandonment) and termination of employees. Further, the Company determined that the shift from a large-scale HLC based originator and servicer to a branch-focused product offering represented a strategic shift. As a result, the HLC-related mortgage banking operations are reported separately from the continuing operations as discontinued operations. In addition, the former Mortgage Banking operating segment and reporting unit were eliminated. This has resulted in a recast of the financial statements in 2019.

On April 4, 2019 the Company entered into a definitive agreement related to the sale of the HLC based mortgage origination business assets and transfer of personnel to Homebridge Financial Services, Inc. ("Homebridge").

On June 24, 2019 the Company completed the sale with Homebridge. This sale included assets related to 47 stand-alone HLCs, sublease or lease assignments of the related offices and the transfer of certain related mortgage personnel. These HLCs, along with certain other mortgage banking related assets and liabilities that were to be sold or abandoned within one year, are classified as discontinued operations in 2019 in the accompanying consolidated financial statements. HLCs that were not subleased or assigned were closed during the second quarter of 2019 and none remain. Certain components of the Company's former Mortgage Banking segment, including mortgage servicing rights ("MSRs") on certain mortgage loans that were not part of the sales and right-of-use assets and lease liabilities where we did not obtain full landlord release were classified as continuing operations basedmaterial impact on the Company's intent.

At the endCompany’s financial position, results of the second quarter 2019, the Company also entered into a non-binding letter of interest to sell its ownership interest in WMS LLC at which time related operations also met the criteria to be classified as discontinued operations for the periods presented. The sales transaction was closed in November 2019, resulting in an immaterial loss on disposal.

These discontinued operations activities, including the exit or disposal of the former Mortgage Banking Segment, were concluded by December 31, 2019. Consequently, we ceased discontinued operations accounting effective January 1, 2020.
financial statement disclosures.
15


The following table summarizes the calculation of the net gain (loss) on disposal of discontinued operations.
(in thousands)Three Months Ended September 30, 2019Nine Months Ended September 30, 2019
Proceeds from asset sales$$186,612 
Book value of asset sales(4)180,978 
Gain on assets sold5,634 
Transaction costs (recovery) expenses(386)8,791 
Compensation expense related to the transactions596 4,388 
Facility and IT related costs (recovery) expenses(1,466)14,215 
Total costs (recovery) expenses(1,256)27,394 
Net gain (loss) on disposal$1,260 $(21,760)


The carrying amount of major classes of assets and liabilities related to discontinued operations consisted of the following.
(in thousands)December 31, 2019
Assets of discontinued operations
LHFS, at fair value$26,123 
Other assets2,505 
Total$28,628 
Liabilities of discontinued operations
Accounts payable and other liabilities$2,603 

Income Statement of Discontinued Operations
(in thousands)Three Months Ended September 30, 2019Nine Months Ended September 30, 2019
Net interest income$842 $5,604 
Noninterest income1,604 64,331 
Noninterest expense2,256 94,863 
Income (loss) before income taxes190 (24,928)
Income tax expense (benefit)28 (3,837)
Income (loss) from discontinued operations$162 $(21,091)


Cash Flows for Discontinued Operations
(in thousands)Nine Months Ended September 30, 2019
Net cash provided by operating activities$196,712 
Net cash provided by investing activities177,291 


169


NOTE 3–2–INVESTMENT SECURITIES:

The following table sets forth certain information regarding the amortized cost basis and fair values of our investment securities AFS and HTM.held-to-maturity ("HTM").
At September 30, 2020At March 31, 2021
(in thousands)(in thousands)Amortized
cost
Gross
unrealized
gains
Gross
unrealized
losses
Fair
value
(in thousands)Amortized
cost
Gross
unrealized
gains
Gross
unrealized
losses
Fair
value
    
AFSAFSAFS
Mortgage backed securities ("MBS"):Mortgage backed securities ("MBS"):Mortgage backed securities ("MBS"):
ResidentialResidential$59,259 $1,378 $(184)$60,453 Residential$42,819 $803 $(384)$43,238 
CommercialCommercial43,660 2,332 (6)45,986 Commercial42,198 1,109 (282)43,025 
Collateralized mortgage obligations ("CMOs"):Collateralized mortgage obligations ("CMOs"):Collateralized mortgage obligations ("CMOs"):
ResidentialResidential256,488 7,408 (10)263,886 Residential227,257 4,871 (1,630)230,498 
CommercialCommercial159,733 3,744 (270)163,207 Commercial150,775 2,217 (841)152,151 
Municipal bonds Municipal bonds530,243 26,528 (137)556,634  Municipal bonds542,608 21,345 (2,942)561,011 
Corporate debt securities Corporate debt securities14,452 707 15,159  Corporate debt securities14,129 807 14,936 
Agency debentures1,846 1,846 
TotalTotal$1,065,681 $42,097 $(607)$1,107,171 Total$1,019,786 $31,152 $(6,079)$1,044,859 
HTMHTMHTM
Municipal bonds Municipal bonds$4,297 $234 $$4,531  Municipal bonds$4,246 $185 $$4,431 

At December 31, 2019At December 31, 2020
(in thousands)(in thousands)Amortized
cost
Gross
unrealized
gains
Gross
unrealized
losses
Fair
value
(in thousands)Amortized
cost
Gross
unrealized
gains
Gross
unrealized
losses
Fair
value
    
AFSAFSAFS
MBS:MBS:MBS:
ResidentialResidential$93,283 $120 $(1,708)$91,695 Residential$50,001 $1,237 $(192)$51,046 
CommercialCommercial37,972 411 (358)38,025 Commercial43,061 2,131 (8)45,184 
CMOs:CMOs:CMOs:
ResidentialResidential292,370 935 (1,687)291,618 Residential228,685 6,319 (95)234,909 
CommercialCommercial156,693 684 (1,223)156,154 Commercial155,645 3,719 (181)159,183 
Municipal bonds Municipal bonds333,303 8,997 (982)341,318  Municipal bonds533,719 31,321 (337)564,703 
Corporate debt securities Corporate debt securities18,391 313 (43)18,661  Corporate debt securities14,381 841 15,222 
U.S. Treasury securities1,296 11 1,307 
Agency debenturesAgency debentures1,846 1,846 
TotalTotal$933,308 $11,471 $(6,001)$938,778 Total$1,027,338 $45,568 $(813)$1,072,093 
HTMHTMHTM
Municipal bonds Municipal bonds$4,372 $129 $$4,501  Municipal bonds$4,271 $236 $$4,507 

MBS and CMOs represent securities issued by government sponsored enterprises ("GSEs"). Most of the MBS and CMO securities in our investment portfolio are guaranteed by Fannie Mae, Ginnie Mae or Freddie Mac. Municipal bonds are comprised of general obligation bonds (i.e., backed by the general credit of the issuer) and revenue bonds (i.e., backed by either collateral or revenues from the specific project being financed) issued by various municipal corporations. As of September 30, 2020March 31, 2021 and December 31, 2019,2020, all securities held, including municipal bonds and corporate debt securities, were rated investment grade, based upon external ratings where available and, where not available, based upon internal ratings which correspond to ratings as defined by Standard and Poor's Rating Services ("S&P") or Moody's Investors Services ("Moody's").Services.

1710


As of September 30, 2020 and December 31, 2019, substantially all investment securities held had ratings available by external ratings agencies.

Investment securities AFS that were in an unrealized loss position are presented in the following tables based on the length of time the individual securities have been in an unrealized loss position.
At September 30, 2020At March 31, 2021
Less than 12 months12 months or moreTotal Less than 12 months12 months or moreTotal
(in thousands)(in thousands)Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
Fair
value
(in thousands)Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
Fair
value
MBS:MBS:MBS:
ResidentialResidential$$$(184)$2,557 $(184)$2,557 Residential$(114)$4,725 $(270)$1,325 $(384)$6,050 
CommercialCommercial(6)1,337 (6)1,337 Commercial(282)16,968 (282)16,968 
CMOs:CMOs:CMOs:
ResidentialResidential(10)7,492 (10)7,492 Residential(1,630)29,231 (1,630)29,231 
CommercialCommercial(119)9,236 (151)15,350 (270)24,586 Commercial(696)25,184 (145)15,355 (841)40,539 
Municipal bondsMunicipal bonds(119)22,872 (18)3,626 (137)26,498 Municipal bonds(2,344)97,048 (598)3,333 (2,942)100,381 
TotalTotal$(254)$40,937 $(353)$21,533 $(607)$62,470 Total$(5,066)$173,156 $(1,013)$20,013 $(6,079)$193,169 

At December 31, 2019
 Less than 12 months12 months or moreTotal
(in thousands)Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
Fair
value
MBS:
Residential$(409)$18,440 $(1,299)$68,362 $(1,708)$86,802 
Commercial(352)21,494 (6)2,483 (358)23,977 
CMOs:
Residential(965)171,708 (722)29,264 (1,687)200,972 
Commercial(680)67,160 (543)41,605 (1,223)108,765 
Municipal bonds(334)39,127 (648)45,869 (982)84,996 
Corporate debt securities(5)3,689 (38)1,743 (43)5,432 
Total$(2,745)$321,618 $(3,256)$189,326 $(6,001)$510,944 

At December 31, 2020
 Less than 12 months12 months or moreTotal
(in thousands)Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
Fair
value
MBS:
Residential$(7)$1,196 $(185)$1,432 (192)$2,628 
Commercial(8)925 (8)925 
CMOs:
Residential(95)7,391 (95)7,391 
Commercial(39)6,687 (142)15,358 (181)22,045 
Municipal bonds(337)10,512 (337)10,512 
Total$(486)$26,711 $(327)$16,790 $(813)$43,501 

There were 0 HTM securities in an unrealized loss position at September 30, 2020March 31, 2021 or December 31, 2019.2020.

The Company has evaluated investmentAFS securities AFS that are in an unrealized loss position and has determined that the decline in value is temporary and is related to the change in market interest rates since purchase. The decline in value is not related to the occurrence of any issuer-specificissuer- or industry-specific credit event. The Company has not identified any expected credit losses on its debt securities as of March 31, 2021 or December 31, 2020. In addition, as of September 30, 2020March 31, 2021 and December 31, 2019,2020, the Company had not made a decision to sell any of its debt securities held, nor did the Company consider it more likely than not that it would be required to sell such securities before recovery of their amortized cost basis.

The following tables present the fair value of investment securities AFS and HTM by contractual maturity along with the associated contractual yield for the periods indicated below. The weighted-average yield is computed using the contractual
1811


coupon of each security weighted based on the fair value of each security and does not include adjustments to a tax equivalent basis.
At September 30, 2020 At March 31, 2021
Within one yearAfter one year
through five years
After five years
through ten years
After
ten years
Total Within one yearAfter one year
through five years
After five years
through ten years
After
ten years
Total
(dollars in thousands)(dollars in thousands)Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
(dollars in thousands)Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
AFSAFS          AFS          
Municipal bonds Municipal bonds$2,043 2.88 %$13,943 3.83 %$57,011 3.22 %$483,637 3.29 %$556,634 3.29 % Municipal bonds$1,735 4.57 %$14,787 3.79 %$58,652 3.20 %$485,837 3.24 %$561,011 3.26 %
Corporate debt securities Corporate debt securities188 4.30 %7,101 3.73 %2,758 4.19 %5,112 4.98 %15,159 4.25 % Corporate debt securities%7,004 3.74 %7,932 4.78 %%14,936 4.30 %
Agency debentures%%%1,846 1.65 %1,846 1.65 %
TotalTotal$2,231 3.00 %$21,044 3.80 %$59,769 3.26 %$490,595 3.30 %$573,639 3.31 %Total$1,735 4.57 %$21,791 3.77 %$66,584 3.39 %$485,837 3.24 %$575,947 3.28 %
HTMHTMHTM
Municipal bonds Municipal bonds$%$1,774 2.93 %$2,757 2.16 %$%$4,531 2.47 % Municipal bonds$%$4,431 2.44 %$%$%$4,431 2.44 %

 At December 31, 2019
 Within one yearAfter one year
through five years
After five years
through ten years
After
ten years
Total
(dollars in thousands)Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
          
AFS
   Municipal bonds$5,337 3.41 %$555 3.90 %$13,000 3.01 %$322,426 3.61 %$341,318 3.59 %
   Corporate debt securities1,007 3.40 %7,544 3.64 %10,022 3.70 %88 6.10 %18,661 3.67 %
   U.S. Treasury securities1,307 2.82 %%%%1,307 2.82 %
Total$7,651 3.31 %$8,099 3.66 %$23,022 3.31 %$322,514 3.62 %$361,286 3.59 %
HTM
   Municipal bonds$%$1,787 2.90 %$2,714 2.09 %$%$4,501 2.41 %

 At December 31, 2020
 Within one yearAfter one year
through five years
After five years
through ten years
After
ten years
Total
(dollars in thousands)Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
Fair
Value
Weighted
Average
Yield
AFS
   Municipal bonds$4,024 3.19 %$14,978 3.82 %$59,496 3.26 %$486,205 3.29 %$564,703 3.30 %
   Corporate debt securities183 4.27 %7,059 3.74 %7,980 4.78 %%15,222 4.30 %
Agency debentures%%%1,846 2.68 %1,846 2.68 %
Total$4,207 3.24 %$22,037 3.80 %$67,476 3.45 %$488,051 3.29 %$581,771 3.33 %
HTM
   Municipal bonds$%$4,507 2.47 %$%$%$4,507 2.47 %

MBS and CMOs are excluded from the tables above because such securities are not due aton a single maturity date. The weighted average yield of MBS and CMOs as of September 30, 2020March 31, 2021 and December 31, 20192020 was 1.94%1.86% and 2.34%1.92%, respectively.

The net realized gain or loss from the saleSales of investment securities AFS was a gain of $0.3 million and a loss of $0.1 millionas follows for the nine months ended September 30, 2020 and 2019, respectively. Proceeds from the sale of investment securities were $3 million and $25 million for the quarters ended September 30, 2020 and 2019, respectively.period indicated:
Quarter Ended March 31,
(in thousands)2020
Proceeds$33,792 
Gross gains745 
Gross losses(633)


The0The following table summarizes the carrying value of securities pledged as collateral to secure borrowings, public deposits, borrowings and other purposes as permitted or required by law:
(in thousands)(in thousands)At September 30,
2020
At December 31,
2019
(in thousands)At March 31,
2021
At December 31,
2020
Washington and California to secure public deposits$158,634 $200,571 
Washington, Oregon and California State to secure public depositsWashington, Oregon and California State to secure public deposits$163,248 $171,471 
Other securities pledgedOther securities pledged607 4,332 Other securities pledged3,257 3,391 
Total securities pledged as collateralTotal securities pledged as collateral$159,241 $204,903 Total securities pledged as collateral$166,505 $174,862 

12


The Company assesses the creditworthiness of the counterparties that hold the pledged collateral and has determined that these arrangements have minimallittle credit risk. There were no securities pledged under repurchase agreements at March 31, 2021 and December 31, 2020.

19


Tax-exempt interest income on investment securities was $2.8$2.4 million and $2.5$2.3 million for the quarters ended September 30,March 31, 2021 and 2020, and 2019, respectively and $7.9 million and $7.8 million for the nine months ended September 30, 2020 and 2019.respectively.


NOTE 4-LOANS3 -LOANS AND CREDIT QUALITY:
As a result of the adoption of CECL on January 1, 2020, there is a lack of comparability in both the reserves and provisions for credit losses for the periods presented. Results for reporting periods beginning after January 1, 2020 are presented using the CECL methodology, while comparative period information continues to be reported in accordance with the incurred loss methodology in effect for prior periods.

The Company's LHFI is divided into 2 portfolio segments, consumer loans and commercial loans. Within each portfolio segment, the Company monitors and assesses credit risk based on the risk characteristics of each of the following loan classes: single family and home equity and other loans within the consumer loan portfolio segment and non-owner occupied commercial real estate, multifamily, construction and land development, owner occupied commercial real estate and commercial business loans within the commercial loan portfolio segment.
LHFI consist of the following.following:
(in thousands)At September 30,
2020
At December 31,
2019
Consumer loans
Single family (1)
$936,774 $1,072,706 
Home equity and other446,123 553,376 
Total1,382,897 1,626,082 
Commercial real estate loans
Non-owner occupied commercial real estate847,079 895,546 
Multifamily1,327,156 999,140 
Construction/land development590,707 701,762 
Total2,764,942 2,596,448 
Commercial and industrial loans
Owner occupied commercial real estate462,613 477,316 
Commercial business683,917 414,710 
Total1,146,530 892,026 
                  Total LHFI5,294,369 5,114,556 
ACL(64,892)(41,772)
Total LHFI less ACL$5,229,477 $5,072,784 (2)

(in thousands)At March 31,
2021
At December 31,
2020
Commercial real estate loans
Non-owner occupied commercial real estate$766,002 $829,538 
Multifamily1,521,349 1,428,092 
Construction/land development532,202 553,695 
Total2,819,553 2,811,325 
Commercial and industrial loans
Owner occupied commercial real estate473,273 467,256 
Commercial business757,231 645,723 
Total1,230,504 1,112,979 
Consumer loans
Single family (1)
875,417 915,123 
Home equity and other366,300 404,753 
Total1,241,717 1,319,876 
                  Total LHFI5,291,774 5,244,180 
Allowance for credit losses ("ACL")(64,047)(64,294)
Total LHFI less ACL$5,227,727 $5,179,886 
(1)    Includes $7.6$4.3 million and $3.5$7.1 million at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively, of loans where a fair value option election was made at the time of origination and, therefore, are carried at fair value with changes recognized in the consolidated income statements.
(2)    Net deferred loans fees and costs of $24.5 million are now included within the carrying amounts of the loan balances as of December 31, 2019, in order to conform to the current period presentation.


Loans totaling $1.5 billion and $2.0$1.4 billion at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively, were pledged to secure borrowings from the Federal Home Loan Bank ("FHLB") and loans totaling $594$576 million and $491$569 million at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively, were pledged to secure borrowings from the Federal Reserve Bank.

Credit Risk Concentrations

Concentrations of credit risk arise when a number of customers are engaged in similar business activities or activities in the same geographic region, or when they have similar economic features that would cause their ability to meet contractual obligations to be similarly affected by changes in economic conditions.

20


LHFI are primarily secured by real estate located in the Pacific Northwest, California and Hawaii. At September 30,March 31, 2021 and December 31, 2020, the Company had one concentration representing 10% or more of the total portfolio by state and property type for the loan class of multifamily loans in the state of California which represented 16.9% of the total portfolio. At December 31, 2019, we had concentrations representing 10% or more of the total portfolio by state20.2% and property type for the loan classes of single family in Washington and multifamily in California, which represented 10.7% and 12.2%18.5% of the total portfolio, respectively.

13


Credit Quality
Management considers the level of allowance of credit lossesACL to be appropriate to cover credit losses expected over the life of the loans for the LHFI portfolio as of September 30, 2020.March 31, 2021. The cumulative loss rate used as the basis for the estimate of credit losses is comprised of the Bank’s historical loss experience and eight qualitative factors for current and forecasted periods.
During the nine monthsquarter ended September 30,March 31, 2020, the historical expected loss rates decreased from January 1, 2020 implementation due to minimal losses and our stable portfolio credit composition. During the nine months ended September 30, 2020, the Qualitative Factorsqualitative factors increased significantly due to the forecasted impacts of the COVID-19 pandemic. As of September 30, 2020,March 31, 2021, the Bank expects that the markets in which it operates will have deterioration in collateral values and economic outlook over the two-year forecast period, with negative risk factors peaking in the first year and modestly improving in the second year.
In addition to the ACL for LHFI, the Company maintains a separate allowance for credit losses on unfunded loan commitments which is included in accounts payable and other liabilities on our consolidated balance sheets. The allowance for credit losses on unfunded commitments was $1.8$2.0 million and $1.1$1.6 million at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.
The Bank has elected to exclude accrued interest receivable from the evaluation of the ACL. Accrued interest on LHFI was $21.1 million and $21.2 million at September 30,March 31, 2021 and December 31, 2020, respectively, and was reported in other assets in the consolidated balance sheets.

Activity in the ACL for LHFI and the allowance for unfunded commitments was as follows.follows:
Three Months Ended September 30,Nine Months Ended September 30, Quarter Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Beginning balanceBeginning balance$65,000 $43,254 $41,772 $41,470 Beginning balance$64,294 $41,772 
Provision for credit lossesProvision for credit losses273 17721,633 1,746Provision for credit losses(371)14,655
Net (charge-offs) recoveriesNet (charge-offs) recoveries(381)6(356)221 Net (charge-offs) recoveries124 29
Impact of ASC 326 adoption
Impact of ASC 326 adoption
— 1,843 — 
Impact of ASC 326 adoption
— 1,843
Ending balanceEnding balance$64,892 $43,437 $64,892 $43,437 Ending balance$64,047 $58,299 
Allowance for unfunded commitments:Allowance for unfunded commitments:Allowance for unfunded commitments:
Beginning balanceBeginning balance$2,071 $1,065 Beginning balance$1,588 $1,065 
Provision for credit lossesProvision for credit losses(273)(1,164)Provision for credit losses371 (655)
Impact of ASC 326 adoption
Impact of ASC 326 adoption
— 1,897 
Impact of ASC 326 adoption
— 1,897 
Ending balanceEnding balance$1,798 $1,798 Ending balance$1,959 $2,307 
Provision for credit losses:Provision for credit losses:Provision for credit losses:
Allowance for credit losses - loansAllowance for credit losses - loans$273 $21,633 Allowance for credit losses - loans$(371)$14,655 
Allowance for unfunded commitmentsAllowance for unfunded commitments(273)(1,164)Allowance for unfunded commitments371 (655)
TotalTotal$$20,469 Total$$14,000 


















2114



Activity in the ACL for LHFI by loan portfolio and loan sub-class was as follows.follows:
Three Months Ended September 30, 2020Quarter Ended March 31, 2021
(in thousands)(in thousands)Beginning balanceCharge-offsRecoveriesProvisionEnding
balance
(in thousands)Beginning balanceCharge-offsRecoveriesProvisionEnding balance
Consumer loans
Single family$8,070 $(3)$$(1,349)$6,720 
Home equity and other11,126 (39)82 (5,165)6,004 
Total19,196 (42)84 (6,514)12,724 
Commercial real estate loansCommercial real estate loansCommercial real estate loans
Non-owner occupied commercial real estateNon-owner occupied commercial real estate7,325 1,598 8,923 Non-owner occupied commercial real estate$8,845 $$$373 $9,218 
MultifamilyMultifamily5,387 (516)4,871 Multifamily6,072 897 6,969 
Construction/land developmentConstruction/land developmentConstruction/land development
Multifamily constructionMultifamily construction3,811 2,109 5,920 Multifamily construction4,903 (967)3,936 
Commercial real estate constructionCommercial real estate construction440 1,269 1,709 Commercial real estate construction1,670 238 1,908 
Single family constructionSingle family construction5,869 (362)5,507 Single family construction5,130 (123)5,007 
Single family construction to permanentSingle family construction to permanent1,515 (309)1,206 Single family construction to permanent1,315 (191)1,124 
Total Total24,347 3,789 28,136  Total27,935 227 28,162 
Commercial and industrial loansCommercial and industrial loansCommercial and industrial loans
Owner occupied commercial real estateOwner occupied commercial real estate5,641 47 5,688 Owner occupied commercial real estate4,994 272 5,266 
Commercial businessCommercial business15,816 (447)24 2,951 18,344 Commercial business17,043 74 (12)17,105 
Total Total21,457 (447)24 2,998 24,032  Total22,037 74 260 22,371 
Consumer loansConsumer loans
Single familySingle family6,906 (70)120 (221)6,735 
Home equity and otherHome equity and other7,416 (56)56 (637)6,779 
Total Total14,322 (126)176 (858)13,514 
Total ACLTotal ACL$65,000 $(489)$108 $273 $64,892 Total ACL$64,294 $(126)$250 $(371)$64,047 

Three Months Ended September 30, 2019Quarter Ended March 31, 2020
(in thousands)(in thousands)Beginning
balance
Charge-offsRecoveriesProvisionEnding
balance
(in thousands)Prior to adoption of ASC 326Impact of ASC 326 adoptionCharge-offsRecoveriesProvisionEnding
balance
Consumer loans
Single family$7,540 $$$(321)$7,220 
Home equity and other6,784 (68)59 25 6,800 
Total14,324 (68)60 (296)14,020 
Commercial real estate loansCommercial real estate loansCommercial real estate loans
Non-owner occupied commercial real estateNon-owner occupied commercial real estate6,149 331 6,480 Non-owner occupied commercial real estate$7,245 $(3,392)$$$5,168 $9,021 
MultifamilyMultifamily7,047 (357)6,690 Multifamily7,015 (2,977)227 4,265 
Construction/land developmentConstruction/land development9,171 169 9,341 Construction/land development
Multifamily constructionMultifamily construction2,848 693 (323)3,218 
Commercial real estate constructionCommercial real estate construction624 (115)(127)382 
Single family constructionSingle family construction3,800 4,280 163 (1,658)6,585 
Single family construction to permanentSingle family construction to permanent1,003 200 309 1,512 
Total Total22,367 143 22,511  Total22,535 (1,311)163 3,596 24,983 
Commercial and industrial loansCommercial and industrial loansCommercial and industrial loans
Owner occupied commercial real estateOwner occupied commercial real estate3,459 136 3,595 Owner occupied commercial real estate3,639 (2,459)2,980 4,160 
Commercial businessCommercial business3,104 13 194 3,311 Commercial business2,915 510 (143)24 4,855 8,161 
Total Total6,563 13 330 6,906  Total6,554 (1,949)(143)24 7,835 12,321 
Consumer loansConsumer loans
Single familySingle family6,450 468 53 1,616 8,587 
Home equity and otherHome equity and other6,233 4,635 (217)149 1,608 12,408 
Total Total12,683 5,103 (217)202 3,224 20,995 
Total ACLTotal ACL$43,254 $(68)$74 $177 $43,437 Total ACL$41,772 $1,843 $(360)$389 $14,655 $58,299 
    
The following table presents a vintage analysis of the commercial portfolio segment by loan sub-class, risk rating and delinquency status.
22
15


Nine Months Ended September 30, 2020
(in thousands)Prior to adoption of ASC 326Impact of ASC 326 adoptionCharge-offsRecoveriesProvisionEnding
balance
Consumer loans
Single family$6,450 $468 $(3)$56 $(251)$6,720 
Home equity and other6,233 4,635 (345)291 (4,810)6,004 
     Total12,683 5,103 (348)347 (5,061)12,724 
Commercial real estate loans
Non-owner occupied commercial real estate7,245 (3,392)5,070 8,923 
Multifamily7,015 (2,977)833 4,871 
Construction/land development
Multifamily construction2,848 693 2,379 5,920 
Commercial real estate construction624 (115)1,200 1,709 
Single family construction3,800 4,280 163 (2,736)5,507 
Single family construction to permanent1,003 200 1,206 
     Total22,535 (1,311)163 6,749 28,136 
Commercial and industrial loans
Owner occupied commercial real estate3,639 (2,459)4,508 5,688 
Commercial business2,915 510 (590)72 15,437 18,344 
     Total6,554 (1,949)(590)72 19,945 24,032 
Total ACL$41,772 $1,843 $(938)$582 $21,633 $64,892 

Nine Months Ended September 30, 2019
(in thousands)Beginning
balance
Charge-offsRecoveriesProvisionEnding
balance
Consumer loans
Single family$8,217 $$143 $(1,140)$7,220 
Home equity and other6,850 (209)212 (53)6,800 
     Total15,067 (209)355 (1,193)14,020 
Commercial real estate loans
Non-owner occupied commercial real estate5,495 985 6,480 
Multifamily5,754 936 6,690 
Construction/land development9,001 48 292 9,341 
     Total20,250 48 2,213 22,511 
Commercial and industrial loans
Owner occupied commercial real estate3,278 317 3,595 
Commercial business2,875 27 409 3,311 
     Total6,153 27 726 6,906 
Total ACL$41,470 $(209)$430 $1,746 $43,437 

Credit Quality Indicators
Management regularly reviews loans in the portfolio to assess credit quality indicators and to determine appropriate loan classification and grading in accordance with applicable bank regulations. The Company's risk rating methodology assigns risk ratings ranging from 1 to 10, where a higher rating represents higher risk. The risk rating of 9 is not used.
Per the Company's policies, most commercial loans pools are non-homogenous and are regularly assessed for credit quality. The rating categories can be generally described by the following groupings for non-homogeneous loans:
At March 31, 2021
(in thousands)202120202019201820172016 and priorRevolvingRevolving-termTotal
COMMERCIAL PORTFOLIO
Non-owner occupied commercial real estate
1-6 Pass$8,218 $51,510 $175,601 $142,870 $125,194 $258,427 $956 $986 $763,762 
7- Special Mention2,240 2,240 
8 - Substandard
Total8,218 51,510 175,601 142,870 125,194 260,667 956 986 766,002 
Multifamily
1-6 Pass284,229 592,391 303,960 72,892 30,232 233,376 100 1,517,180 
7- Special Mention4,169 4,169 
8 - Substandard
Total284,229 596,560 303,960 72,892 30,232 233,376 100 1,521,349 
Multifamily construction
1-6 Pass16,233 17,650 45,502 79,385 
7- Special Mention27,395 27,395 
8 - Substandard
Total16,233 17,650 45,502 27,395 106,780 
Commercial real estate construction
1-6 Pass3,962 2,069 15,527 583 6,469 28,610 
7- Special Mention
8 - Substandard
Total3,962 2,069 15,527 583 6,469 28,610 
Single family construction
1-6 Pass48,025 92,914 41,299 9,255 79 77,929 269,501 
7- Special Mention
8 - Substandard
Total48,025 92,914 41,299 9,255 79 77,929 269,501 
Single family construction to permanent
Current11,230 63,159 46,239 5,995 688 127,311 
Past due:
30-59 days
60-89 days
90+ days
Total11,230 63,159 46,239 5,995 688 127,311 
Owner occupied commercial real estate
1-6 Pass31,113 50,309 60,212 56,448 80,832 130,457 (2)4,298 413,667 
7- Special Mention2,241 6,066 409 67 8,783 
8 - Substandard19,145 1,111 10,697 19,870 50,823 
Total31,113 50,309 79,357 59,800 97,595 150,736 (2)4,365 473,273 
Commercial business
1-6 Pass138,740 326,005 54,143 42,042 20,677 30,725 92,346 2,351 707,029 
7- Special Mention9,936 1,647 6,385 1,507 158 19,633 
8 - Substandard6,495 9,891 2,113 2,909 9,049 112 30,569 
Total138,740 326,005 70,574 53,580 29,175 33,634 102,902 2,621 757,231 
Total commercial portfolio$521,555 $1,200,652 $734,680 $391,963 $298,411 $706,470 $188,354 $7,972 $4,050,057 
2316


1-6: These loans meet the definition of “Pass" assets. They are well protected by the current net worth and paying capacity of the obligor (or guarantors, if any) or by the fair value, less costs to acquire and sell in a timely manner, of any underlying collateral.
7: These loans meet the regulatory definition of “Special Mention.” They contain potential weaknesses, that if uncorrected may result in deterioration of the likelihood of repayment or in the Bank’s credit position.
8: These loans meet the regulatory definition of “Substandard”. They are inadequately protected by the current sound worth and paying capacity of the borrower or of the collateral pledged, if any. They have well-defined weaknesses and have unsatisfactory characteristics causing unacceptable levels of risk.
10: A loan, or the portion of a loan determined to meet the regulatory definition of “Loss.” The amounts classified as loss have been charged-off.


The risk rating categories can be generally described by the following groupings for homogeneous loans:
1-6: These loans meet the definition of “Pass" assets. A homogenous “Pass” loan is typically risk rated based on payment performance.
7: These loans meet the regulatory definition of “Special Mention.” A homogeneous special mention loan, risk rated 7, is less than 90 days past due from the required payment date at month-end.
8: These loans meet the regulatory definition of “Substandard”. A homogeneous substandard loan, risk rated 8, is 90 days or more past due from the required payment date at month-end.
10: These loans meet the regulatory definition of “Loss”. A closed-end homogeneous loan not secured by real estate is risk rated 10 when past due 120 cumulative days or more from the contractual due date. Closed-end homogenous loans secured by real estate and all open-end homogenous loans are risk rated 10 when past due 180 cumulative days or more from the contractual due date. These loans, or the portion of these loans classified as loss, are generally charged-off in the month in which the applicable past due period elapses.

Small balance commercial loans are generally considered homogenous unless 30 days or more past due or modified in a troubled debt restructuring that was an interest rate concession or payment modification with a significant balloon and the concession period has not been completed. The risk rating classification for such loans are based on the non-homogenous definitions noted above.

Residential, home equity and consumer loans modified in a troubled debt restructuring are considered homogeneous unless the modification was an interest rate concession or payment modification with a significant balloon and the concession modification period has not been completed. The risk rating classification for such loans are based on the non-homogeneous definitions noted above.

24


The following table presents a vintage analysis of the consumer portfolio segment by loan sub-class and delinquency status.
At September 30, 2020
(in thousands)202020192018201720162015 and priorRevolvingRevolving-termTotal
CONSUMER PORTFOLIO
Single family
Current$120,348 $98,136 $185,787 $191,364��$69,662 $268,162 $$$933,459 
Past due:
30-59 days208 208 
60-89 days
90+ days869 432 386 1,415 3,102 
Total (1)
120,348 99,005 186,219 191,750 69,662 269,790 936,774 
Home equity and other
Current1,263 1,850 1,492 1,698 642 6,119 423,225 8,948 445,237 
Past due:
30-59 days16 36 
60-89 days13 24 27 66 
90+ days275 502 784 
Total1,264 1,878 1,494 1,700 917 6,143 423,770 8,957 446,123 
Total consumer portfolio$121,612 $100,883 $187,713 $193,450 $70,579 $275,933 $423,770 $8,957 $1,382,897 

At March 31, 2021
(in thousands)202120202019201820172016 and priorRevolvingRevolving-termTotal
CONSUMER PORTFOLIO
Single family
Current$35,295 $172,695 $111,355 $142,166 $137,942 $270,902 $$$870,355 
Past due:
30-59 days532 00532 
60-89 days317 327 644 
90+ days823 1,251 857 386 569 3,886 
Total (1)
35,295 173,518 112,606 143,023 138,645 272,330 875,417 
Home equity and other
Current599 1,351 937 955 752 4,684 347,690 7,634 364,602 
Past due:
30-59 days199 212 
60-89 days11 12 
90+ days54 1,418 1,474 
Total599 1,352 951 957 752 4,740 349,307 7,642 366,300 
Total consumer portfolio$35,894 $174,870 $113,557 $143,980 $139,397 $277,070 $349,307 $7,642 $1,241,717 
Total LHFI$557,449 $1,375,522 $848,237 $535,943 $437,808 $983,540 $537,661 $15,614 $5,291,774 

(1)    Includes $7.6$4.3 million of loans where a fair value option election was made at the time of origination and, therefore, are carried at fair value with changes recognized in the consolidated income statements.


The following table presents a vintage analysis of the commercial portfolio segment by loan sub-class, risk rating and delinquency status.
At September 30, 2020
(in thousands)202020192018201720162015 and priorRevolvingRevolving-termTotal
COMMERCIAL PORTFOLIO
Non-owner occupied commercial real estate
1-6 Pass$43,252 $178,975 $165,775 $149,344 $154,706 $150,510 $1,152 $1,132 $844,846 
7- Special Mention2,233 2,233 
8 - Substandard
Total43,252 178,975 165,775 149,344 154,706 152,743 1,152 1,132 847,079 
Multifamily
1-6 Pass529,841 352,147 87,127 72,823 178,227 97,681 9,310 1,327,156 
7- Special Mention
8 - Substandard
Total529,841 352,147 87,127 72,823 178,227 97,681 9,310 1,327,156 
Multifamily construction
1-6 Pass3,191 16,531 87,466 11,866 119,054 
7- Special Mention24,306 24,306 
8 - Substandard
Total3,191 16,531 87,466 11,866 24,306 143,360 
25


At September 30, 2020
(in thousands)202020192018201720162015 and priorRevolvingRevolving-termTotal
Commercial real estate construction
1-6 Pass3,963 2,139 34,023 625 4,299 45,049 
7- Special Mention
8 - Substandard
Total3,963 2,139 34,023 625 4,299 45,049 
Single family construction
1-6 Pass88,961 56,107 25,891 605 66,687 238,251 
7- Special Mention
8 - Substandard
Total88,961 56,107 25,891 605 66,687 238,251 
Single family construction to permanent
Current41,432 100,282 20,707 1,626 164,047 
Past due:
30-59 days
60-89 days
90+ days
Total41,432 100,282 20,707 1,626 164,047 
Owner occupied commercial real estate
1-6 Pass29,511 60,237 53,197 86,728 106,953 51,267 6,171 394,064 
7- Special Mention12,062 11,930 224 24,217 
8 - Substandard19,511 1,111 3,189 17,217 1,198 2,106 44,332 
Total29,511 79,748 66,370 101,847 124,170 52,465 8,501 462,613 
Commercial business
1-6 Pass345,361 77,834 54,636 34,086 20,849 18,549 87,579 3,370 642,264 
7- Special Mention794 384 7,360 1,756 175 10,469 
8 - Substandard5,578 12,129 1,902 1,805 1,184 8,494 92 31,184 
Total345,361 84,206 67,149 43,348 22,654 19,733 97,829 3,637 683,917 
Total commercial portfolio$1,085,512 $867,996 $522,624 $414,877 $504,063 $323,852 $179,278 $13,270 $3,911,472 
Total LHFI$1,207,124 $968,879 $710,337 $608,327 $574,642 $599,785 $603,048 $22,227 $5,294,369 
26




The following tables present a vintage analysis of year to date charge-offs and year to date recoveries of the consumercommercial portfolio and commercialconsumer portfolio segment by loan sub-class.
At September 30, 2020At March 31, 2021
(in thousands)(in thousands)202020192018201720162015 and priorRevolvingRevolving-termTotal(in thousands)202120202019201820172016 and priorRevolvingRevolving-termTotal
CONSUMER PORTFOLIO
Single family
COMMERCIAL PORTFOLIOCOMMERCIAL PORTFOLIO
Charge-offs$$(3)$$$$$$$(3)
Recoveries56 56 
Net(3)56 53 
Home equity and other
Commercial businessCommercial business
Charge-offsCharge-offs(60)(32)(1)(252)(345)Charge-offs$$$$$$$$$
RecoveriesRecoveries12 123 140 291 Recoveries74 74 
NetNet(48)(28)123 (112)(54)Net74 74 
Consumer Portfolio
Commercial portfolioCommercial portfolio
Charge-offsCharge-offs(63)(32)(1)(252)(348)Charge-offs
RecoveriesRecoveries12 179 140 347 Recoveries74 74 
Total netTotal net$$(51)$(28)$$$179 $(112)$$(1)Total net$$$$$$74 $$$74 

At September 30, 2020
(in thousands)202020192018201720162015 and priorRevolvingRevolving-termTotal
COMMERCIAL PORTFOLIO
Single family construction
Charge-offs$$$$$$$$$
Recoveries163 163 
Net163 163 
Commercial business
Charge-offs(41)(102)(447)(590)
Recoveries72 72 
Net(41)(102)(375)(518)
Commercial portfolio
Charge-offs(41)(102)(447)(590)
Recoveries235 235 
Total net$$$$(41)$(102)$(212)$$$(355)
All loans
Charge-offs(63)(32)(42)(102)(447)(252)(938)
Recoveries12 414 140 582 
Total net$$(51)$(28)$(36)$(96)$(33)$(112)$$(356)

2717


At March 31, 2021
(in thousands)202120202019201820172016 and priorRevolvingRevolving-termTotal
CONSUMER PORTFOLIO
Single family
Charge-offs$$$$(38)$(24)$(8)$$$(70)
Recoveries120 120 
Net(38)(24)112 50 
Home equity and other
Charge-offs(1)(16)00(39)(56)
Recoveries36 14 56 
Net(1)(12)36 (25)
Consumer Portfolio
Charge-offs(1)(16)(38)(24)(8)(39)(126)
Recoveries156 14 176 
Total net$$(1)$(12)$(36)$(24)$148 $(25)$$50 
All loans
Charge-offs(1)(16)(38)(24)(8)(39)(126)
Recoveries230 14 250 
Total net$$(1)$(12)$(36)$(24)$222 $(25)$$124 

Collateral Dependent Loans
A loan is collateral dependent when the borrower is experiencing financial difficulty and repayment is expected to be provided substantially through the operation or sale of the collateral. In these cases, expected credit loss is measured as the difference between the amortized cost basis of the loan and the fair value of the collateral. The fair value of the collateral is adjusted for the estimated costs to sell if repayment or satisfaction of a loan is dependent on the sale (rather than only on the operation) of the collateral.
The following table presents the amortized cost basis of collateral-dependent loans by loan sub-class and collateral type. All collateral dependent loans are reviewed quarterly and loan amounts are charged down to fair value of the collateral, less costs to sell if the loss is confirmed and the expected repayment is from the sale of the collateral. If the expected repayment of the loan is from the operation of the collateral, then the cost of sale is not deducted from the fair value of the collateral.
At September 30, 2020At March 31, 2021
(in thousands)(in thousands)Land1-4 FamilyMultifamilyNon-residential real estateOther non-real estateTotal(in thousands)Land1-4 FamilyMultifamilyNon-residential real estateOther non-real estateTotal
Consumer loans
Single family
$$1,067 $$$$1,067 
Home equity loans and other
Total1,067 1,067 
Commercial and industrial loansCommercial and industrial loansCommercial and industrial loans
Owner occupied commercial real estateOwner occupied commercial real estate1,789 4,296 6,085 Owner occupied commercial real estate$1,789 $$$3,123 $$4,912 
Commercial businessCommercial business1,787 715 228 5,947 8,677 Commercial business1,787 545 2,562 4,894 
Total Total3,576 715 4,524 5,947 14,762  Total3,576 545 3,123 2,562 9,806 
Consumer loansConsumer loans
Single family
Single family
2,453 2,453 
Home equity loans and otherHome equity loans and other897 897 
Total Total3,350 3,350 
Total collateral-dependent loans Total collateral-dependent loans$3,576 $1,782 $$4,524 $5,947 $15,829  Total collateral-dependent loans$3,576 $3,895 $$3,123 $2,562 $13,156 

Nonaccrual and Past Due Loans
Loans are placed on nonaccrual status when the full and timely collection of principal and interest is doubtful, generally when the loan becomes 90 days or more past due for principal or interest payment or if part of the principal balance has been charged off. Loans whose repayments are insured by the Federal Housing Administration ("FHA") or guaranteed by the Veterans Administration ("VA") are generally maintained on accrual status even if 90 days or more past due.

The following table presents nonaccrual status for loans in compliance with ASC 326-20-50-16.
At September 30, 2020At December 31, 2019
(in thousands)NonaccrualNonaccrual with no related ACL90 days or
more past
due and
accruing
NonaccrualNonaccrual with no related ACL90 days or
more past
due and
accruing
Consumer loans
Single family$4,617 $1,479 $13,051 $5,364 $1,652 $19,702 
Home equity and other1,747 1,160 
Total6,364 1,481 13,051 6,524 1,661 19,702 
Commercial and industrial loans
Owner occupied commercial real estate6,085 6,085 2,891 2,892 
        Commercial business8,677 5,973 2,637 3,446 2,954 
Total14,762 12,058 2,637 6,337 5,846 
Total nonaccrual loans$21,126 $13,539 $15,688 $12,861 $7,507 $19,702 








2818


Nonaccrual and Past Due Loans
The following table presents nonaccrual status for loans as of the dates indicated.
At March 31, 2021At December 31, 2020
(in thousands)Nonaccrual with no related ACLTotal NonaccrualNonaccrual with no related ACLTotal Nonaccrual
Commercial and industrial loans
Owner occupied commercial real estate$4,913 $4,913 $4,922 $4,922 
        Commercial business3,100 9,224 3,100 9,183 
Total8,013 14,137 8,022 14,105 
Consumer loans
Single family$2,300 $5,583 $2,173 $4,883 
Home equity and other899 1,821 1,734 
Total3,199 7,404 2,175 6,617 
Total nonaccrual loans$11,212 $21,541 $10,197 $20,722 

The following tables present an aging analysis of past due loans by loan portfolio segment and loan sub-class.
At September 30, 2020At March 31, 2021
Past Due and Still AccruingPast Due and Still Accruing
(in thousands)(in thousands)30-59 days
60-89 days
90 days or
more
Nonaccrual
Total past
due and nonaccrual (4)
CurrentTotal
loans
(in thousands)30-59 days60-89 days90 days or
more
Nonaccrual
Total past
due and nonaccrual (3)
CurrentTotal
loans
Consumer loans
Single family$2,092 $1,030 $13,051 (2)$4,617 $20,790 $915,984 $936,774 (1)
Home equity and other34 60 1,747 1,841 444,282 446,123 
Total2,126 1,090 13,051 6,364 22,631 1,360,266 1,382,897 
Commercial real estate loansCommercial real estate loansCommercial real estate loans
Non-owner occupied commercial real estateNon-owner occupied commercial real estate847,079 847,079 Non-owner occupied commercial real estate$$$$$$766,002 $766,002 
MultifamilyMultifamily1,327,156 1,327,156 Multifamily1,521,349 1,521,349 
Construction/land developmentConstruction/land developmentConstruction/land development
Multifamily constructionMultifamily construction143,360 143,360 Multifamily construction106,780 106,780 
Commercial real estate constructionCommercial real estate construction45,049 45,049 Commercial real estate construction28,610 28,610 
Single family constructionSingle family construction— 238,251 238,251 Single family construction269,501 269,501 
Single family construction to permanentSingle family construction to permanent164,047 164,047 Single family construction to permanent127,311 127,311 
TotalTotal2,764,942 2,764,942 Total2,819,553 2,819,553 
Commercial and industrial loansCommercial and industrial loansCommercial and industrial loans
Owner occupied commercial real estateOwner occupied commercial real estate6,085 6,085 456,528 462,613 Owner occupied commercial real estate4,913 4,913 468,360 473,273 
Commercial businessCommercial business2,637 8,677 11,314 672,603 683,917 Commercial business9,224 9,224 748,007 757,231 
TotalTotal2,637 14,762 17,399 1,129,131 1,146,530 Total14,137 14,137 1,216,367 1,230,504 
Consumer loansConsumer loans
Single familySingle family653 1,153 10,676 (2)5,583 18,065 857,352 875,417 (1)
Home equity and otherHome equity and other205 1,821 2,029 364,271 366,300 
TotalTotal858 1,156 10,676 7,404 20,094 1,221,623 1,241,717 
Total loansTotal loans$2,126 $1,090 $15,688 $21,126 $40,030 $5,254,339 $5,294,369 Total loans$858 $1,156 $10,676 $21,541 $34,231 $5,257,543 $5,291,774 
%%0.04 %0.02 %0.30 %0.40 %0.76 %99.24 %100.00 %%0.02 %0.02 %0.20 %0.41 %0.65 %99.35 %100.00 %

2919


At December 31, 2019At December 31, 2020
Past Due and Still AccruingPast Due and Still Accruing
(in thousands)(in thousands)30-59 days
60-89 days
90 days or
more
Nonaccrual
Total past
due and nonaccrual(4)
CurrentTotal
loans
(in thousands)30-59 days60-89 days90 days or
more
Nonaccrual
Total past
due and nonaccrual (3)
CurrentTotal
loans
Consumer loans
Single family$5,694 $4,261 $19,702 (2)$5,364 $35,021 $1,037,685 $1,072,706 (1)
Home equity and other837 372 1,160 2,369 551,007 553,376 
Total6,531 4,633 19,702 6,524 37,390 1,588,692 1,626,082 
Commercial real estate loansCommercial real estate loansCommercial real estate loans
Non-owner occupied commercial real estateNon-owner occupied commercial real estate895,546 895,546 Non-owner occupied commercial real estate$$$$$$829,538 $829,538 
MultifamilyMultifamily999,140 999,140 Multifamily1,428,092 1,428,092 
Construction and land developmentConstruction and land development701,762 701,762 Construction and land development
Multifamily constructionMultifamily construction00000115,329 115,329 
Commercial real estate constructionCommercial real estate construction27,285 27,285 
Single family constructionSingle family construction259,170 259,170 
Single family construction to permanentSingle family construction to permanent151,911 151,911 
TotalTotal2,596,448 2,596,448 Total2,811,325 2,811,325 
Commercial and industrial loansCommercial and industrial loansCommercial and industrial loans
Owner occupied commercial real estateOwner occupied commercial real estate2,891 2,891 474,425 477,316 Owner occupied commercial real estate4,922 4,922 462,334 467,256 
Commercial businessCommercial business44 3,446 3,490 411,220 414,710 Commercial business9,183 9,183 636,540 645,723 
TotalTotal44 6,337 6,381 885,645 892,026 Total14,105 14,105 1,098,874 1,112,979 
Consumer loansConsumer loans
Single familySingle family2,161 418 11,476 (2)4,883 18,938 896,185 915,123 (1)
Home equity and otherHome equity and other228 135 1,734 2,097 402,656 404,753 
TotalTotal2,389 553 11,476 6,617 21,035 1,298,841 1,319,876 
Total loansTotal loans$6,575 $4,633 $19,702 $12,861 $43,771 $5,070,785 $5,114,556 (3)Total loans$2,389 $553 $11,476 $20,722 $35,140 $5,209,040 $5,244,180 
%%0.13 %0.09 %0.39 %0.25 %0.86 %99.14 %100.00 %%0.05 %0.01 %0.22 %0.40 %0.67 %99.33 %100.00 %

(1)Includes $7.6$4.3 million and $3.5$7.1 million of loans at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively, where a fair value option election was made at the time of origination and, therefore, are carried at fair value with changes recognized in our consolidated income statements.
(2)FHA-insured and VA-guaranteed single family loans that are 90 days or more past due are maintained on accrual status if they are determined to have little to no risk of loss.
(3)Net deferred loans fees and costs of $24.5 million were included within the carrying amounts of the loan balances as of December 31, 2019, in order to conform with the current period presentation.
(4)Includes loans whose repayments are insured by the FHA or guaranteed by the VA or SBA of $17.7$13.5 million and $28.4$14.7 million at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.

30


The following tables present information about troubled debt restructuring ("TDR") activity during the periods indicated.

Quarter Ended September 30, 2020Nine Months Ended September 30, 2020
(dollars in thousands)Number of loan
modifications
Recorded
investment
Related charge-
offs
Number of loan
modifications
Recorded
investment
Related charge-
offs
Consumer loans
Single family
Concession type:
Interest rate reduction$1,642 $23 $4,878 $
Payment restructure411 10 2,067 
Total2,053 33 6,945 
Commercial and industrial loans
Owner occupied commercial real estate
Concession type:
Payment restructure678 
Commercial business
Concession type:
Payment restructure1,125 
Total commercial and industrial
Concession type:
Payment restructure1,803 
Total1,803 
Total loans
Concession type:
Interest rate reduction1,642 23 4,878 
Payment restructure411 12 3,870 
Total9$2,053 $35$8,748 $
Quarter Ended March 31, 2021
(dollars in thousands)Number of loan
modifications
Recorded
investment
Related charge-
offs
Consumer loans
Single family
Interest rate reduction$508 $
Total consumer
Interest rate reduction508 
Total508 
Total loans
Interest rate reduction508 
Total$508 $
3120


Quarter Ended September 30, 2019Nine Months Ended September 30, 2019Quarter Ended March 31, 2020
(dollars in thousands)(dollars in thousands)Number of loan
modifications
Recorded
investment
Related charge-
offs
Number of loan
modifications
Recorded
investment
Related charge-
offs
(dollars in thousands)Number of loan
modifications
Recorded
investment
Related charge-
offs
Consumer loans
Single family
Concession type:
Interest rate reduction$1,112 $13 $2,386 $
Payment restructure21 5,420 111 23,904 
Home equity and other
Concession type:
Payment restructure116 
Total consumer
Concession type:
Interest rate reduction1,112 13 2,386 
Payment restructure21 5,420 112 24,020 
Total27 6,532 125 26,406 
Commercial real estate loans
Construction and land development
Concession type:
Payment restructure4,675 
Total commercial real estate
Concession type:
Payment restructure4,675 
Total4,675 
Commercial and industrial loansCommercial and industrial loansCommercial and industrial loans
Owner occupied commercial real estateOwner occupied commercial real estateOwner occupied commercial real estate
Concession type:
Payment restructurePayment restructure5,840 Payment restructure$678 $
Commercial businessCommercial businessCommercial business
Concession type:
Payment restructurePayment restructure259 Payment restructure1,125 
Total commercial and industrialTotal commercial and industrialTotal commercial and industrial
Concession type:
Payment restructurePayment restructure1,803 
TotalTotal1,803 
Consumer loansConsumer loans
Single familySingle family
Interest rate reductionInterest rate reduction11 2,213 
Payment restructurePayment restructure6,099 Payment restructure454 
Total consumerTotal consumer
Interest rate reductionInterest rate reduction11 2,213 
Payment restructurePayment restructure454 
TotalTotal6,099 Total14 2,667 
Total loansTotal loansTotal loans
Concession type:
Interest rate reductionInterest rate reduction1,112 13 2,386 Interest rate reduction11 2,213 
Payment restructurePayment restructure21 5,420 115 34,794 Payment restructure2,257 
TotalTotal27 $6,532 $128 $37,180 $Total16 $4,470 $



32


The following table presents loans that were modified as TDRs within the previous 12 months and subsequently re-defaulted during the threequarter ended March 31, 2021 and nine months ended September 30, 2020, and 2019, respectively. A TDR loan is considered re-defaulted when it becomes doubtful that the objectives of the modifications will be met, generally when a consumer loan TDR becomes 60 days or more past due on principal or interest payments or when a commercial loan TDR becomes 90 days or more past due on principal or interest payments.
Three Months Ended September 30,Quarter Ended March 31,
2020201920212020
(dollars in thousands)(dollars in thousands)Number of loan relationships that re-defaultedRecorded
investment
Number of loan relationships that re-defaultedRecorded
investment
(dollars in thousands)Number of loan relationships that re-defaultedRecorded
investment
Number of loan relationships that re-defaultedRecorded
investment
Consumer loans - single family$1,038 $643 
Commercial loans - Owner occupied commercial real estateCommercial loans - Owner occupied commercial real estate1$678 $
Consumer loans - single familyConsumer loans - single family1,219 1,281 
TotalTotal$1,897 $1,281 
Nine Months Ended September 30,
20202019
(dollars in thousands)Number of loan relationships that re-defaultedRecorded
investment
Number of loan relationships that re-defaultedRecorded
investment
Consumer loans - single family16 $3,237 $1,873 


The CARES Act provides temporary relief from the accounting and disclosure requirements for TDRs for certain loan modifications that are the result of a hardship that is related, either directly or indirectly, to the COVID-19 pandemic. In addition, interagency guidance issued by federal banking regulators and endorsed by the FASB staff has indicated that borrowers who receive relief are not experiencing financial difficulty if they meet the following qualifying criteria:

The modification is in response to the National Emergency related to the COVID pandemic;
The borrower was current at the time the modification program was implemented; and
The modification is short-term

We have elected to apply temporary relief under Section 4013 of the CARES Act to certain eligible short-term modifications and will not treat qualifying loan modifications as TDRs for accounting or disclosure purposes. Additionally, eligible short-term loan modifications subject to the practical expedient in the interagency guidance will not be treated as TDRs for accounting or disclosure purposes if they qualify. 
21



As of September 30, 2020,March 31, 2021, excluding any SBA guaranteed loans for which the government is making payments as provided for under the CARES Act, or single family loans that are guaranteed by FHA or VA, the Company has outstanding balances of $206$86 million on 375195 loans that were approved for and are still in forbearance under this program.

The Bank will exercise judgment in determining the risk rating for impacted borrowers and will not automatically adversely classify credits that are affected by COVID-19. The Bank also will not designate loans with deferrals granted due to COVID-19 as past due because of the deferral. Due to the short-term nature of the forbearance and other relief programs we are offering as a result of the COVID-19 pandemic, we expect that borrowers granted relief under these programs will generally not be reported as nonaccrual.

33


This section reports results prior to the January 1, 2020 adoption of ASC 326 and is presented in accordance with previously applicable GAAP.
The following table summarizes designated loan grades by loan portfolio segment and loan class.
At December 31, 2019
(in thousands)PassSpecial mentionSubstandardTotal
Consumer loans
Single family$1,056,166 (1)$8,802 $5,364 $1,070,332 
Home equity and other531,102 664 1,160 532,926 
Total1,587,268 9,466 6,524 1,603,258 
Commercial real estate loans
Non-owner occupied commercial real estate894,896 894,896 
Multifamily996,498 996,498 
Construction/land development681,445 20,954 702,399 
Total2,572,839 20,954 2,593,793 
Commercial and industrial loans
Owner occupied commercial real estate460,319 12,709 5,144 478,172 
Commercial business402,060 9,405 3,415 414,880 
Total862,379 22,114 8,559 893,052 
Total LHFI$5,022,486 $52,534 $15,083 $5,090,103 
(1)    Includes $3.5 million of loans where a fair value option election was made at the time of origination and, therefore, are carried at fair value with changes recognized in the consolidated income statements.

As of December 31, 2019, NaN of the Company's loans were rated Loss.

34


The following tables disaggregate our ACL and recorded investment in loans by impairment methodology.
At December 31, 2019
(in thousands)Allowance:
collectively
evaluated for
impairment
Allowance:
individually
evaluated for
impairment
TotalLoans:
collectively
evaluated for
impairment
Loans:
individually
evaluated for
impairment
Total
Consumer loans
Single family$6,333 $117 $6,450 $1,005,386 $61,503 $1,066,889 
Home equity and other6,815 28 6,843 532,038 863 532,901 
            Total13,148 145 13,293 1,537,424 62,366 1,599,790 
Commercial real estate loans
Non-owner occupied commercial real estate7,249 7,249 894,896 894,896 
Multifamily7,015 7,015 996,498 996,498 
Construction/land development8,679 8,679 702,399 702,399 
     Total22,943 22,943 2,593,793 2,593,793 
Commercial and industrial loans
Owner occupied commercial real estate3,640 3,640 475,281 2,891 478,172 
Commercial business2,953 2,961 411,386 3,494 414,880 
     Total6,593 6,601 886,667 6,385 893,052 
Total loans evaluated for impairment42,684 153 42,837 5,017,884 68,751 5,086,635 
Loans carried at fair value (1)
— — — 3,468 
Total LHFI$42,684 $153 $42,837 $5,017,884 $68,751 $5,090,103 
(1)    Comprised of single family loans where a fair value option election was made at the time of origination and, therefore, are carried at fair value with changes recognized in the consolidated income statements.NOTE 4–DEPOSITS:


35


The following tables present impaired loans by loan portfolio segment and loan class.
At December 31, 2019
(in thousands)
Recorded
investment (1)
Unpaid
principal
balance (2)
Related
allowance
With no related allowance recorded:
Consumer loans
Single family(3)
$60,009 $60,448 $— 
Home equity and other472 472 — 
                     Total60,481 60,920 — 
Commercial and industrial loans
Owner occupied commercial real estate2,891 3,013 — 
Commercial business2,954 3,267 — 
             Total5,845 6,280 — 
Total$66,326 $67,200 $— 
With an allowance recorded:
Consumer loans
Single family$1,494 $1,494 $117 
Home equity and other391 391 28 
                     Total1,885 1,885 145 
Commercial and industrial loans
Commercial business540 919 
Total540 919 
Total$2,425 $2,804 $153 
Combined:
Consumer loans
Single family (3)
$61,503 $61,942 $117 
Home equity and other863 863 28 
Total62,366 62,805 145 
Commercial and industrial loans
Owner occupied commercial real estate2,891 3,013 
Commercial business3,494 4,186 
Total6,385 7,199 
Total impaired loans$68,751 $70,004 $153 
(1)Includes partial charge-offs and nonaccrual interest paid and purchase discounts and premiums.
(2)Unpaid principal balance does not include partial charge-offs, purchase discounts and premiums or nonaccrual interest paid. Related allowance is calculated on net book balances not unpaid principal balances.
(3)Includes $59.8 million in single family performing TDRs.

36


The following tables provide the average recorded investment and interest income recognized on impaired loans by portfolio segment and class.
Three Months Ended September 30, 2019
(in thousands)
Average Recorded InvestmentInterest Income Recognized
Consumer loans
Single family$67,814 $662 
Home equity and other1,044 14 
Total68,858 676 
Commercial real estate loans
Multifamily242 
Construction/land development677 
             Total919 
Commercial and industrial loans
Owner occupied commercial real estate1,744 
Commercial business1,842 
Total3,586 
Total impaired loans$73,363 $685 
Nine Months Ended September 30, 2019
(in thousands)
Average Recorded InvestmentInterest Income Recognized
Consumer loans
Single family$68,181 $2,088 
Home equity and other1,112 46 
Total69,293 2,134 
Commercial real estate loans
Non-owner occupied commercial real estate
Multifamily366 14 
Construction/land development1,689 
Total2,058 14 
Commercial and industrial loans
Owner occupied commercial real estate2,936 112 
Commercial business1,889 29 
Total4,825 141 
Total impaired loans$76,176 $2,289 









37


NOTE 5–DEPOSITS:

Deposit balances, including stated rates, were as follows:
(in thousands)(in thousands)At September 30,
2020
Weighted Average RateAt December 31,
2019
Weighted Average Rate(in thousands)At March 31,
2021
Weighted Average RateAt December 31,
2020
Weighted Average Rate
Noninterest-bearing demand depositsNoninterest-bearing demand deposits$1,323,794 — %$907,918 — %Noninterest-bearing demand deposits$1,441,716 — %$1,337,010 — %
Interest-bearing demand depositsInterest-bearing demand deposits545,890 0.10 %373,832 0.38 %Interest-bearing demand deposits557,900 0.10 %484,265 0.10 %
SavingsSavings258,727 0.07 %219,182 0.21 %Savings287,028 0.07 %264,024 0.07 %
Money marketMoney market2,512,440 0.23 %2,224,494 1.25 %Money market2,665,875 0.18 %2,596,453 0.21 %
Certificates of depositCertificates of deposit1,174,839 1.20 %1,614,533 2.24 %Certificates of deposit1,178,714 0.64 %1,139,807 0.93 %
Total Total$5,815,690 0.36 %$5,339,959 1.23 % Total$6,131,233 0.21 %$5,821,559 0.29 %


Certificates of deposit outstanding mature as follows:
(in thousands)At September 30,March 31,
20202021
Within one year$1,021,713926,062 
One to two years104,781220,423 
Two to three years27,93814,734 
Three to four years15,25313,093 
Four to five years5,1234,098 
Thereafter31304 
Total$1,174,8391,178,714 

The aggregate amount of certificate of deposits in denominations of more than $250 thousand at September 30, 2020March 31, 2021 and December 31, 20192020 were $137$129 million and $223$130 million, respectively. There were $195$285 million and $266$210 million of brokered deposits at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.


NOTE 6–5–DERIVATIVES AND HEDGING ACTIVITIES:

To reduce the risk of significant interest rate fluctuations on the value of certain assets and liabilities, such as certainsingle family mortgage LHFS orand MSRs, the Company utilizes derivatives such as forward sale commitments, futures, option contracts, interest rate swaps and interest rate swaptions as risk management instruments in its hedging strategy. Derivative transactions are measured in terms of notional amount, which is not recorded in the consolidated balance sheets.economic hedges. The notional amount is generally not exchangedamounts and is used as the basis for interest and other contractual payments.

Derivatives are reported at their respective fair values for derivatives, which are included in the other assets or accounts payable and other liabilities line items on the consolidated balance sheets, with changes in fair value recognized in current period earnings.sheet, consist of the following:
At March 31, 2021
Notional amountFair value derivatives
(in thousands) AssetLiability
Forward sale commitments$1,542,507 $13,509 $(6,215)
Interest rate lock commitments401,181 6,686 (198)
Interest rate swaps495,990 8,182 (16,784)
Eurodollar futures492,000 
Total derivatives before netting$2,931,678 28,383 (23,197)
Netting adjustment/Cash collateral (1)
(9,611)19,596 
Carrying value on consolidated balance sheet$18,772 $(3,601)

As permitted under U.S. GAAP, the Company nets derivative assets
22


At December 31, 2020
Notional amountFair value derivatives
(in thousands) AssetLiability
Forward sale commitments$977,974 $1,035 $(3,714)
Interest rate lock commitments493,873 17,395 (3)
Interest rate swaps536,969 17,459 (20,511)
Eurodollar futures314,000 (4)
Total derivatives before netting$2,322,816 35,889 (24,232)
Netting adjustment/Cash collateral (1)
(8,250)21,447 
Carrying value on consolidated balance sheet$27,639 $(2,785)
(1)    Includes net cash collateral paid of $10.0 million and liabilities when a legally enforceable master netting agreement exists between the Company$13.2 million at March 31, 2021 and the derivative counterparty, which are documented under industry standard master agreements and credit support annexes. The Company's master netting agreements provide that following an uncured payment default or other event of default, the non-defaulting party may promptly terminate all transactions between the parties and determine a net amount due to be paid to, or by, the defaulting party.December 31, 2020, respectively.

The following tables present gross fair value and net carrying value information about derivative instruments.
(in thousands)Gross fair value
Netting adjustments/ Cash collateral (1)
Carrying value
At March 31, 2021
Derivative assets$28,383 $(9,611)$18,772 
Derivative liabilities(23,197)19,596 (3,601)
At December 31, 2020
Derivative assets$35,889 $(8,250)$27,639 
Derivative liabilities(24,232)21,447 (2,785)
(1)    Includes net cash collateral paid of $10.0 million and $13.2 million at March 31, 2021 and December 31, 2020, respectively.
The collateral used under the Company's master netting agreements is typically cash, but securities may be used under agreements with certain counterparties. Receivables related to cash collateral that has been paid to counterparties is included in other assets. Payables related to cash collateral that has been received from counterparties is included in accounts payable and other liabilities. Interest is owed on amounts received from counterparties and we earn interest on cash paid to counterparties. Any securities pledged to counterparties as collateral remain on the consolidated balance sheets. TheAt March 31, 2021 and December 31, 2020, the Company had liabilities of
38


$6.9 $3.8 million and $15.2$3.3 million, respectively, in cash collateral received from counterparties and receivables of $16.7$13.8 million and $2.9$16.5 million, respectively, in cash collateral paid to counterparties at September 30, 2020 and December 31, 2019, respectively.

In addition, the Company periodically enters into certain commercial loan interest rate swap agreements in order to provide commercial loan customers the ability to convert from variable to fixed interest rates. Under these agreements, the Company enters into a variable-rate loan agreement with a customer in addition to a swap agreement. This swap agreement effectively converts the customer’s variable rate loan into a fixed rate. The Company then enters into a corresponding swap agreement with a third-party in order to offset its exposure on the variable and fixed components of the customer loan agreement. The interest rate swap agreements with the customers and third parties are marked to market in earnings. The notional amount of open interest rate swap agreements at September 30, 2020 and December 31, 2019 were $217 million and $144 million, respectively. 

For further information on the policies that govern derivative and hedging activities, see Note 1, Summary of Significant Accounting Policies, and Note 12, Derivatives and Hedging Activities, within our 2019 Annual Report on Form 10-K.


39


The notional amounts and fair values for derivatives consist of the following.
At September 30, 2020
Notional amountFair value derivatives
(in thousands) AssetLiability
Forward sale commitments$878,021 $799 $(2,186)
Interest rate lock commitments534,506 20,963 (3)
Interest rate swaps696,436 30,279 (26,057)
Eurodollar futures454,000 (5)
Total derivatives before netting$2,562,963 52,041 (28,251)
Netting adjustment/Cash collateral (1)
(17,168)26,966 
Carrying value on consolidated balance sheet$34,873 $(1,285)

At December 31, 2019
Notional amountFair value derivatives
(in thousands) AssetLiability
Forward sale commitments$651,838 $830 $(492)
Interest rate lock commitments124,379 2,281 (58)
Interest rate swaps688,516 27,097 (10,889)
Eurodollar futures2,232,000 
Total derivatives before netting$3,696,733 30,211 (11,439)
Netting adjustment/Cash collateral (1)
(21,414)9,101 
Carrying value on consolidated balance sheet(2)
$8,797 $(2,338)

(1)    Includes net cash collateral paid of $9.8 million and net cash collateral received of $12.3 million at September 30, 2020 and December 31, 2019, respectively.
(2)    Includes both continuing and discontinued operations.

The following tables present gross and net information about derivative instruments.
At September 30, 2020
(in thousands)Gross fair value
Netting adjustments/ Cash collateral (1)
Carrying valueSecurities not offset in consolidated balance sheet (disclosure-only netting)Net amount
Derivative assets$52,041 $(17,168)$34,873 $$34,873 
Derivative liabilities(28,251)26,966 (1,285)(1,285)
At December 31, 2019
(in thousands)Gross fair value
Netting adjustments/ Cash collateral (1)
Carrying valueSecurities not offset in consolidated balance sheet (disclosure-only netting)Net amount
Derivative assets$30,211 $(21,414)$8,797 $$8,797 
Derivative liabilities(11,439)9,101 (2,338)(2,338)

(1)    Includes net cash collateral paid of $9.8 million and net cash collateral received of $12.3 million at September 30, 2020 and December 31, 2019, respectively.
40


counterparties.
The following table presents the net gain (loss) recognized on derivatives, including economic hedge derivatives, within the respective line items in the consolidated income statements for the periods indicated.
Three Months Ended September 30,Nine Months Ended September 30, Quarter Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Recognized in noninterest income:Recognized in noninterest income:Recognized in noninterest income:
Net gain (loss) on loan origination and sale activities (1)
Net gain (loss) on loan origination and sale activities (1)
$(3,810)$(6,884)$583 $(17,983)
Net gain (loss) on loan origination and sale activities (1)
$3,858 $5,140 
Loan servicing income (loss) (2)
Loan servicing income (loss) (2)
(91)9,040 22,148 19,917 
Loan servicing income (loss) (2)
(12,591)19,921 
Other (3)
Other (3)
632 115 (84)149 
Other (3)
299 (494)
Total$(3,269)$2,271 (4)$22,647 $2,083 (4)
 

(1)Comprised of interest rate lock commitments ("IRLCs")IRLCs and forward contracts used as an economic hedge of IRLCs and single family LHFS.mortgage loans held for sale.
(2)Comprised of interest rate swaps, interest rate swaptions, futures and forward contracts used as an economic hedgehedges of single family MSRs.
(3)Comprised of interest rate swaps used as an economic hedgehedges of LHFI.loans held for investment.
(4)
Includes both continuing
The notional amount of open interest rate swap agreements executed with commercial banking customers at March 31, 2021 and discontinued operations in the threeDecember 31, 2020 were $281 million and nine months ended September 30, 2019.$246 million, respectively. 


23


NOTE 7–6–MORTGAGE BANKING OPERATIONS:

LHFS consisted of the following.
(in thousands)At September 30,
2020
At December 31,
2019
Single family$159,834 $105,458 
Commercial real estate, multifamily and SBA261,903 128,841 
Amounts attributed to discontinued operations(26,122)
Total LHFS$421,737 $208,177 

LHFS are valued at fair value, primarily single family loans, or at lower of cost or market, primarily commercial real estate loans transferred from held for investment.
(in thousands)At March 31, 2021At December 31, 2020
Single family$241,600 $194,643 
Commercial real estate, multifamily and SBA148,623 167,289 
Total$390,223 $361,932 

Loans sold consisted of the following for the periods indicated: 
Three Months Ended September 30,Nine Months Ended September 30, Quarter Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Single family (1)
Single family (1)
$686,280 $893,959 $1,393,283 $3,352,872 
Single family (1)
$573,040 $309,853 
Commercial real estate, multifamily and SBACommercial real estate, multifamily and SBA170,980 270,484 502,059 586,217 Commercial real estate, multifamily and SBA257,717 282,457 
Total loans sold$857,260 $1,164,443 $1,895,342 $3,939,089 
TotalTotal$830,757 $592,310 

(1)    2019 amounts include both continuing and discontinued operations.

41


Gain on loan origination and sale activities, including the effects of derivative risk management instruments, consisted of the following.
 Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2020201920202019
Single family$27,632 $9,628 $73,751 $78,612 
Commercial real estate, multifamily and SBA5,498 6,693 11,947 12,179 
Amounts attributed to discontinued operations(370)(60,055)
Gain on loan origination and sale activities$33,130 $15,951 $85,698 $30,736 

 Quarter Ended March 31,
(in thousands)20212020
Single family$26,187 $17,831 
Commercial real estate, multifamily and SBA7,272 4,710 
Total$33,459 $22,541 

The Company's portfolio of loans serviced for others is primarily comprised of loans held in U.S. government and Agencyagency MBS issued by Fannie Mae, Freddie Mac and Ginnie Mae. Loans serviced for others are not included in the consolidatedThe unpaid principal balance sheets as they are not assets of the Company.

The composition of loans serviced for others that contribute to loan servicing income is presented below at the unpaid principal balance.as follows:
(in thousands)At September 30,
2020
At December 31,
2019
Single family$6,188,206 $7,023,441 
Commercial real estate, multifamily and SBA1,704,434 1,618,876 
Total loans serviced for others$7,892,640 $8,642,317 

(in thousands)At March 31,
2021
At December 31,
2020
Single family$5,691,682 $5,914,592 
Commercial real estate, multifamily and SBA1,962,005 1,844,241 
Total$7,653,687 $7,758,833 

The Company has made representations and warranties that the loans sold meet certain requirements. The Company may be required to repurchase mortgage loans or indemnify loan purchasers due to defects in the origination process of the loan, such as documentation errors, underwriting errors and judgments, appraisal errors, early payment defaults and fraud.

The following is a summary of changes in the Company's liability for estimated mortgage repurchase losses.
Three Months Ended September 30,Nine Months Ended September 30, Quarter Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Balance, beginning of periodBalance, beginning of period$2,083 $3,237 $2,871 $3,120 Balance, beginning of period$2,122 $2,871 
Additions, net of adjustments (1)
Additions, net of adjustments (1)
252 (22)(275)482 
Additions, net of adjustments (1)
(20)(316)
Realized losses (2)
Realized losses (2)
(240)(28)(501)(415)
Realized losses (2)
(161)(73)
Balance, end of periodBalance, end of period$2,095 $3,187 $2,095 $3,187 Balance, end of period$1,941 $2,482 
 
(1)Includes additions for new loan sales and changes in estimated probable future repurchase losses on previously sold loans.
(2)Includes principal losses and accrued interest on repurchased loans, "make-whole" settlements, settlements with claimants and certain related expenses.

The Company has agreements with certain investors to advance scheduled principal and interest amounts on delinquent loans. Advances are also made to fund the foreclosure and collection costs of delinquent loans prior to the recovery of reimbursable
24


amounts from investors or borrowers. Advances of $3.1 million and $2.5$3.0 million were recorded in other assets as of September 30, 2020both March 31, 2021 and December 31, 2019, respectively.2020.

TheWhen the Company has athe unilateral right to repurchase certain delinquent or defaulted Ginnie Mae early buyout option ("GNMA EBO") pool loans it has previously sold (generally loans that are more than 90 days past due), the Company records the balance of the loans as other assets and as required under GAAP, recognized a liability and an asset totaling $115 million and $9 million as of September 30, 2020other liabilities. At March 31, 2021 and December 31, 2019,2020, delinquent or defaulted mortgage loans currently in Ginnie Mae pools that the Company has recognized on its consolidated balance sheets totaled $82 million and $102 million, respectively. The recognition of previously sold loans does not impact the accounting for the previously recognized MSRs.


42


Revenue from mortgage servicing, including the effects of derivative risk management instruments, consisted of the following.
Three Months Ended September 30,Nine Months Ended September 30, Quarter Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Servicing income, net:Servicing income, net:Servicing income, net:
Servicing fees and otherServicing fees and other$7,220 $7,963 $23,073 $32,124 Servicing fees and other$8,913 $7,993 
Amortization of single family MSRs(1)
Amortization of single family MSRs(1)
(4,401)(4,489)(12,246)(16,894)
Amortization of single family MSRs(1)
(5,693)(3,494)
Amortization of multifamily and SBA MSRsAmortization of multifamily and SBA MSRs(1,350)(1,315)(4,084)(3,802)Amortization of multifamily and SBA MSRs(1,344)(1,475)
TotalTotal1,469 2,159 6,743 11,428 Total1,876 3,024 
Risk management, single family MSRs:Risk management, single family MSRs:Risk management, single family MSRs:
Changes in fair value of MSRs due to assumptions (3)(2)
Changes in fair value of MSRs due to assumptions (3)(2)
(2,960)(7,501)(21,970)(22,193)
Changes in fair value of MSRs due to assumptions (3)(2)
11,463 (16,844)
Net gain (loss) from derivative hedgingNet gain (loss) from derivative hedging(91)9,040 22,148 19,917 Net gain (loss) from derivative hedging(12,591)19,921 
TotalTotal(3,051)1,539 178 (2,276)Total(1,128)3,077 
Amounts attributed to discontinued operations(502)(2,033)
Loan servicing incomeLoan servicing income$(1,582)$3,196 $6,921 $7,119  Loan servicing income$748 $6,101 
(1)Represents changes due to collection/realization of expected cash flows and curtailments.
(2)Principally reflects changes in market inputs, which include current market interest rates and prepayment model updates, both of which affect future prepayment speeds and cash flow projections.
(3)Includes pre-tax income of $333 thousand and pre-tax loss of $941 thousand resulting from the sales of single family MSRs during the three and nine months ended September 30, 2019, respectively.

All MSRs are initially measured and recorded at fair value at the time loans are sold. Single family MSRs are subsequently carried at fair value with changes in fair value reflected in earnings in the periods in which the changes occur, while multifamily and SBA MSRs are subsequently carried at the lower of amortized cost or fair value.

The fair value of MSRs is determined based on the price that would be received to sell the MSRs in an orderly transaction between market participants at the measurement date. The Company determines fair value using a valuation model that calculates the net present value of estimated future cash flows. Estimates of future cash flows include contractual servicing fees, ancillary income and costs of servicing, the timing of which are impacted by assumptions, primarily expected prepayment speeds and discount rates, which relate to the underlying performance of the loans.

The fair value measurement of MSRs is adjusted up or down depending on whether the underlying loan pool interest rate is at a premium, discount or par. Key economic assumptions used in measuring the fair value of capitalized single family MSRs were as follows.
Three Months Ended September 30,Nine Months Ended September 30,
(rates per annum)2020201920202019
Constant prepayment rate ("CPR") (1)
20.0% -30.0%18.9 %17.1%-30.0%18.8 %
Discount rate (2)
7.71 %8.96 %7.78 %9.39 %

(1)Represents an estimated lifetime average prepayment rate.
(2)Discount rate is based on market observations.

43


Key economic assumptions and the sensitivity of the current fair value for single family MSRs to immediate adverse changes in those assumptions were as follows.
(dollars in thousands)At September 30, 2020
Fair value of single family MSR$47,018 
Expected weighted-average life (in years)4.01
Constant prepayment rate (1)
14.43 %
Impact on fair value of 25 basis points adverse change in interest rates$(2,638)
Impact on fair value of 50 basis points adverse change in interest rates$(5,141)
Discount rate8.11 %
Impact on fair value of 100 basis points increase$(1,063)
Impact on fair value of 200 basis points increase$(2,537)
(1)Represents the expected lifetime average.

These sensitivities are hypothetical and subject to key assumptions of the underlying valuation model. As the table above demonstrates, the Company's methodology for estimating the fair value of MSRs is highly sensitive to changes in key assumptions. For example, actual prepayment experience may differ and any difference may have a material effect on MSR fair value. Changes in fair value resulting from changes in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. Also, in this table, the effect of a variation in a particular assumption on the fair value of the MSRs is calculated without changing any other assumption; in reality, changes in one factor may be associated with changes in another (for example, decreases in market interest rates may provide an incentive to refinance; however, this may also indicate a slowing economy and an increase in the unemployment rate, which reduces the number of borrowers who qualify for refinancing), which may magnify or counteract the sensitivities. Thus, any measurement of MSR fair value is limited by the conditions existing and assumptions made as of a particular point in time. Those assumptions may not be appropriate if they are applied to a different point in time.

In March 2019, the Company successfully closed and settled 2 sales of the rights to service an aggregate of $14.3 billion in total unpaid principal balance of single family mortgage loans serviced for Fannie Mae, Ginnie Mae and Freddie Mac. These sales resulted in a $333 thousand pre-tax income and $941 thousand pre-tax loss from discontinued operations for the three and nine months ended September 30, 2019, respectively.

The changes in single family MSRs measured at fair value are as follows.follows:
Three Months Ended September 30,Nine Months Ended September 30,Quarter Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Beginning balanceBeginning balance$47,804 $67,723 $68,109 $252,168 Beginning balance$49,966 $68,109 
Additions and amortization:Additions and amortization:Additions and amortization:
OriginationsOriginations6,569 6,422 12,942 23,893 Originations6,616 2,162 
Sales(176,944)
Amortization (1)
Amortization (1)
(4,401)(4,489)(12,246)(16,894)
Amortization (1)
(5,693)(3,494)
Net additions and amortizationNet additions and amortization2,168 1,933 696 (169,945)Net additions and amortization923 (1,332)
Changes in fair value assumptions (2)
Changes in fair value assumptions (2)
(2,954)(7,833)(21,787)(20,400)
Changes in fair value assumptions (2)
11,463 (16,844)
Ending balanceEnding balance$47,018 $61,823 $47,018 $61,823 Ending balance$62,352 $49,933 
(1)Represents changes due to collection/realization of expected cash flows and curtailments.
(2)Principally reflects changes in model assumptions, including prepayment spedspeed assumptions, which are primarily reflected by changes in mortgage interest rates.

MSRs resulting fromKey economic assumptions used in measuring the sale of multifamily loans are recorded atinitial fair value and subsequently carried atof capitalized single family MSRs were as follows:
Quarter Ended March 31, (2)
(rates per annum)20212020
Constant prepayment rate ("CPR") (1)
8.37 %15.61 %
Discount rate8.37 %7.83 %
(1)Represents an expected lifetime average CPR used in the lower of amortized cost or fair value. Multifamily MSRs are amortized in proportion to, and over, the estimated period the net servicing income will be collected.model.
(2)Based on a weighted average.

25


For single family MSRs, we use a discounted cash flow valuation technique which utilizes CPRs and discount rates as significant unobservable inputs as noted in the table below.
At March 31, 2021At December 31, 2020
Range of Inputs
Average(1)
Range of Inputs
Average(1)
CPRs7.96% - 14.08%9.96 %8.13% - 19.70%12.81 %
Discount Rates7.33% - 13.85%8.98 %6.50% - 13.14%8.27 %
(1)Averages of all the inputs within the range.

To compute hypothetical sensitivities of the value of our single family MSRs to immediate adverse changes in key assumptions, we computed the impact of changes to CPRs and in discount rates as outlined below:
(dollars in thousands)At March 31, 2021
Fair value of single family MSR$62,352 
Expected weighted-average life (in years)6.28
CPR
Impact on fair value of 25 basis points adverse change in interest rates$(3,129)
Impact on fair value of 50 basis points adverse change in interest rates$(6,450)
Discount rate
Impact on fair value of 100 basis points increase$(3,006)
Impact on fair value of 200 basis points increase$(5,783)

The changes in multifamily and SBA MSRs measured at the lower of amortized cost or fair value were as follows.
44

follows:
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2020201920202019
Beginning balance$30,583 $27,227 $29,494 $28,328 
Origination2,524 2,770 6,129 3,930 
Amortization(1,301)(1,196)(3,817)(3,457)
Ending balance$31,806 $28,801 $31,806 $28,801 


Quarter Ended March 31,
(in thousands)20212020
Beginning balance$35,774 $29,494 
Origination5,196 1,957 
Amortization(1,344)(1,331)
Ending balance$39,626 $30,120 


NOTE 8–GUARANTEES:7–GUARANTEES AND MORTGAGE REPURCHASE LIABILITY:

In the ordinary course of business, the Company sells and services loans through the Fannie Mae Multifamily DUSDelegated Underwriting and Servicing Program ("DUS"® program) that are subject to a credit loss sharing arrangement. The Company services the loans for Fannie Mae and shares in the risk of loss with Fannie Mae under the terms of the DUS® contracts (pari passu loss sharing agreement). contracts. Under such agreements,the DUS program, the Company and Fannie Mae share losses on a pro rata basis, where the Company is responsible for losses incurred up to one-third of the principal balance on each loan and with two-thirds of the loss covered by Fannie Mae. For loans that have been sold through this program, a liability is recorded for this loss sharing arrangement under the accounting guidance for guarantees. As of September 30, 2020March 31, 2021 and December 31, 2019,2020, the total unpaid principal balance of loans sold under this program was $1.6$1.9 billion and $1.5$1.8 billion, respectively. The Company's reserve liability related to this arrangement totaled $2.2$2.7 million and $2.8$2.1 million at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively. There were 0 actual losses incurred under this arrangement during the threequarters ended March 31, 2021 and nine months ended September 30, 2020 and 2019.2020.

In the ordinary course of business, the Company sells residential mortgage loans to GSEs and other entities. In addition,Under the Company pools FHA-insured and VA-guaranteed mortgage loans into Ginnie Mae guaranteed mortgage-backed securities. Theterms of these sales agreements, the Company has made representations and warranties that the loans sold meet certain requirements. The Company may be required to repurchase mortgage loans or indemnify loan purchasers due to defects in the origination process of the loan, such as documentation errors, underwriting errors and judgments, early payment defaults and fraud.

These obligations expose the Company to mark-to-market and credit losses on the repurchased mortgage loans after accounting for any mortgage insurance that we may receive. Generally, the maximum amount of future payments the Company would be required to make for breaches of these representations and warranties would be equal to the unpaid principal balance of such loans that are deemed to have defects that were sold to purchasers plus, in certain circumstances, accrued and unpaid interest on such loans and certain expenses.

The Company does not typically receive repurchase requests from the FHA or VA. As an originator of FHA-insured or VA-guaranteed loans, the Company is responsible for obtaining the insurance with FHA or the guarantee with the VA. If loans are later found not to meet the requirements of FHA or VA, through required internal quality control reviews or through agency audits, the Company may be required to indemnify FHA or VA against losses. The Company's mortgage repurchase liability incorporates probable losses associated with such indemnification.

The total unpaid principal balance of loans sold on a servicing-retained basis that were subject to the terms and conditions of these representations and warranties totaled $6.3$5.8 billion and $7.1$6.0 billion as of September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively. At September 30, 2020March 31, 2021 and December 31, 2019,2020, the Company had recorded a mortgage repurchase liability for loans sold on a servicing-retained and servicing-released basis, included in accounts payable and other liabilities on the consolidated balance sheet,sheets, of $1.9 million and $2.1 million, and $2.9 million, respectively.




4526


NOTE 9–8–FAIR VALUE MEASUREMENT:

Valuation Processes
The Company has various processes and controlsterm "fair value" is defined as the price that would be received to sell an asset or paid to transfer a liability in place to ensure thatan orderly transaction between market participants at the measurement date. A fair value measurements are reasonably estimated.measurement assumes that the transaction to sell the asset or transfer the liability occurs in the principal market for the asset or liability or, in the absence of a principal market, the most advantageous market for the asset or liability. The Finance CommitteeCompany's approach is to maximize the use of observable inputs and minimize the use of unobservable inputs when developing fair value measurements.

Fair Value Hierarchy

A three-level valuation hierarchy has been established under ASC 820 for disclosure of fair value measurements. The valuation hierarchy is based on the observability of inputs to the valuation of an asset or liability as of the Board provides oversight and approves the Company's Asset/Liability Management Policy ("ALMP"). The Company's ALMP governs, among other things, the application and control ofmeasurement date. A financial instrument’s categorization within the valuation models usedhierarchy is based on the lowest level of input that is significant to measure fair value. On a quarterly basis, the Company's Asset/Liability Management Committee ("ALCO") and the Finance Committee of the Board review significant modeling variables used to measure the fair value measurement. The levels are defined as follows:

• Level 1 – Quoted prices (unadjusted) in active markets for identical assets or liabilities that the reporting entity
can access at the measurement date. An active market for the asset or liability is a market in which transactions for
the asset or liability take place with sufficient frequency and volume to provide pricing information on an ongoing
basis.

• Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability,
either directly or indirectly. This includes quoted prices for similar assets and liabilities in active markets and
inputs that are observable for the asset or liability for substantially the full term of the financial instrument.

• Level 3 – Unobservable inputs for the asset or liability. These inputs reflect the Company's financial instruments, includingassumptions of what
market participants would use in pricing the significant inputs used in the valuation of single family MSRs. Additionally, ALCO periodically obtains an independent review of the MSR valuation process and procedures, including a review of the model architecture and the valuation assumptions. The Company obtains an MSR valuation from an independent valuation firm monthly to assist with the validation of the fair value estimate and the reasonableness of the assumptions used in measuring fair value.asset or liability.

The Company's real estate valuations are overseen by the Company's appraisal department, which is independentpolicy regarding transfers between levels of the Company's lending and credit administration functions. The appraisal department maintains the Company's appraisal policy and recommends changes to the policy subject to approval by the Company's Loan Committee and the Credit Committee of the Board. The Company's appraisals are prepared by independent third-party appraisers and the Company's internal appraisers. Single family appraisals are generally reviewed by the Company's single family loan underwriters. Single family appraisals with unusual, higher risk or complex characteristics, as well as commercial real estate appraisals, are reviewed by the Company's appraisal department.

We obtain pricing from third party service providers for determining the fair value of a substantial portion of our investment securities AFS. We have processes in placehierarchy is that all transfers are assumed to evaluate such third party pricing services to ensure information obtained and valuation techniques used are appropriate. For fair value measurements obtained from third party services, we monitor and reviewoccur at the results to ensure the values are reasonable and in line with market experience for similar classes of securities. While the inputs used by the pricing vendor in determining fair value are not provided and therefore unavailable for our review, we do perform certain procedures to validate the values received, including comparisons to other sources of valuation (if available), comparisons to other independent market data and a variance analysis of prices by Company personnel that are not responsible for the performanceend of the investment securities.reporting period.                 

Estimation of Fair Value
Fair value is based on quoted market prices, when available. In cases where a quoted price for an asset or liability is not available, the Company uses valuation models to estimate fair value. These models incorporate inputs such as forward yield curves, loan prepayment assumptions, expected loss assumptions, market volatilities and pricing spreads utilizing market-based inputs where readily available. The Company believes its valuation methods are appropriate and consistent with those that would be used by other market participants. However, imprecision in estimating unobservable inputs and other factors may result in these fair value measurements not reflecting the amount realized in an actual sale or transfer of the asset or liability in a current market exchange.
The following table summarizes the fair value measurement methodologies, including significant inputs and assumptions and classification of the Company's assets and liabilities.liabilities valued at fair value on a recurring basis.
4627


Asset/Liability classValuation methodology, inputs and assumptionsClassification
Investment securities
Investment securities AFSObservable market prices of identical or similar securities are used where available.
 
Level 2 recurring fair value measurement.
If market prices are not readily available, value is based on discounted cash flows using the following significant inputs:
 
•      Expected prepayment speeds 
•      Estimated credit losses 
•      Market liquidity adjustments
Level 3 recurring fair value measurement.
LHFS
Single family loans, excluding loans transferred from held for investment
Fair value is based on observable market data, including:
 
•       Quoted market prices, where available 
•       Dealer quotes for similar loans 
•       Forward sale commitments
Level 2 recurring fair value measurement.
When not derived from observable market inputs, fair value is based on discounted cash flows, which considers the following inputs:
•       Benchmark yield curve  
•       Estimated discount spread to the benchmark yield curve 
•       Expected prepayment speeds
Estimated fair value classified as Level 3.
Mortgage servicing rights
Single family MSRs
For information on how the Company measures the fair value of its single family MSRs, including key economic assumptions and the sensitivity of fair value to changes in those assumptions, see Note 76, Mortgage Banking Operations.
Level 3 recurring fair value measurement.
Derivatives
Eurodollar futuresFair value is based on closing exchange prices.Level 1 recurring fair value measurement.
Interest rate swaps
Interest rate swaptions
Forward sale commitments
Fair value is based on quoted prices for identical or similar instruments, when available.
 
When quoted prices are not available, fair value is based on internally developed modeling techniques, which require the use of multiple observable market inputs including:
 
•       Forward interest rates 
•       Interest rate volatilities
Level 2 recurring fair value measurement.
Interest rate lock commitments
The fair value considers several factors including:

•       Fair value of the underlying loan based on quoted prices in the secondary market, when available. 
•       Value of servicing
•       Fall-out factor
Level 3 recurring fair value measurement.

 



4728


The following tabletables presents the levels of the fair value hierarchy for the Company's assets and liabilities measured at fair value on a recurring basis.
At March 31, 2021
(in thousands)(in thousands)Fair Value at September 30, 2020Level 1Level 2Level 3(in thousands)Fair ValueLevel 1Level 2Level 3
Assets:Assets:Assets:
Investment securities AFSInvestment securities AFSInvestment securities AFS
Mortgage backed securities:Mortgage backed securities:Mortgage backed securities:
ResidentialResidential$60,453 $$57,739 $2,714 Residential$43,238 $$40,828 $2,410 
CommercialCommercial45,986 45,986 Commercial43,025 43,025 
Collateralized mortgage obligations:Collateralized mortgage obligations:Collateralized mortgage obligations:
ResidentialResidential263,886 263,886 Residential230,498 230,498 
CommercialCommercial163,207 163,207 Commercial152,151 — 152,151 
Municipal bondsMunicipal bonds556,634 556,634 Municipal bonds561,011 561,011 
Corporate debt securitiesCorporate debt securities15,159 15,076 83 Corporate debt securities14,936 14,856 80 
Agency debentures1,846 1,846 
Single family LHFSSingle family LHFS159,834 159,834 Single family LHFS241,600 241,600 
Single family LHFISingle family LHFI7,638 7,638 Single family LHFI4,324 4,324 
Single family mortgage servicing rightsSingle family mortgage servicing rights47,018 47,018 Single family mortgage servicing rights62,352 62,352 
DerivativesDerivativesDerivatives
Eurodollar futuresEurodollar futures
Forward sale commitmentsForward sale commitments799 799 Forward sale commitments13,509 13,509 
Interest rate lock commitmentsInterest rate lock commitments20,963 20,963 Interest rate lock commitments6,686 06,686 
Interest rate swapsInterest rate swaps30,279 30,279 Interest rate swaps8,182 8,182 
Total assetsTotal assets$1,373,702 $$1,295,286 $78,416 Total assets$1,381,518 $$1,305,660 $75,852 
Liabilities:Liabilities:Liabilities:
DerivativesDerivativesDerivatives
Eurodollar futures$$$$
Forward sale commitmentsForward sale commitments2,186 2,186 Forward sale commitments$6,215 $$6,215 $
Interest rate lock and purchase loan commitments
Interest rate lock commitmentsInterest rate lock commitments198 198 
Interest rate swapsInterest rate swaps26,057 26,057 Interest rate swaps16,784 16,784 0
Total liabilitiesTotal liabilities$28,251 $$28,243 $Total liabilities$23,197 $$22,999 $198 

4829


(in thousands)Fair Value at December 31, 2019Level 1Level 2Level 3
Assets:
Investment securities AFS
Mortgage backed securities:
Residential$91,695 $$89,831 $1,864 
Commercial38,025 38,025 
Collateralized mortgage obligations:
Residential291,618 291,618 
Commercial156,154 156,154 
Municipal bonds341,318 341,318 
Corporate debt securities18,661 18,573 88 
U.S. Treasury securities1,307 1,307 
Single family LHFS (1)
105,458 105,458 
Single family LHFI3,468 3,468 
Single family mortgage servicing rights68,109 68,109 
Derivatives
Eurodollar futures
Forward sale commitments830 830 
Interest rate lock commitments2,281 2,281 
Interest rate swaps27,097 27,097 
Total assets$1,146,024 $$1,070,211 $75,810 
Liabilities:
Derivatives
Forward sale commitments$492 $$492 $
Interest rate lock commitments58 58 
Interest rate swaps10,889 10,889 
Total liabilities$11,439 $$11,381 $58 

(1) Includes both continuing and discontinued operations.
At December 31, 2020
(in thousands)Fair ValueLevel 1Level 2Level 3
Assets:
Investment securities AFS
Mortgage backed securities:
Residential$51,046 $$48,417 $2,629 
Commercial45,184 45,184 
Collateralized mortgage obligations:
Residential234,909 234,909 
Commercial159,183 159,183 
Municipal bonds564,703 564,703 
Corporate debt securities15,222 15,141 81 
Agency debentures1,846 1,846 
Single family LHFS194,643 194,643 
Single family LHFI7,108 7,108 
Single family mortgage servicing rights49,966 49,966 
Derivatives
Forward sale commitments1,035 1,035 
Interest rate lock commitments17,395 17,395 
Interest rate swaps17,459 17,459 
Total assets$1,359,699 $$1,282,520 $77,179 
Liabilities:
Derivatives
Eurodollar futures$$$$
Forward sale commitments3,714 3,714 
Interest rate lock commitments
Interest rate swaps20,511 20,511 
Total liabilities$24,232 $$24,225 $

There were 0 transfers between levels of the fair value hierarchy during the threequarters ended March 31, 2021 and nine months ended September 30, 2020 and 2019.2020.

Level 3 Recurring Fair Value Measurements

The Company's Levellevel 3 recurring fair value measurements consist of investment securities AFS, single family MSRs, single family LHFI where fair value option was elected, certain single family LHFS and interest rate locks and purchase loanlock commitments, which are accounted for as derivatives. For information regarding fair value changes and activity for single family MSRs during the threequarter ended March 31, 2021 and nine months ended September 30, 2020, and 2019, see Note 7,6, Mortgage Banking Operations of this Quarterly Report on Form 10-Q.

The fair value of IRLCs considers several factors, including the fair value in the secondary market of the underlying loan resulting from the exercise of the commitment, the expected net future cash flows related to the associated servicing of the loan (referred to as the value of servicing) and the probability that the commitment will not be converted into a funded loan (referred to as a fall-out factor). The fair value of IRLCs on LHFS, while based on interest rates observable in the market, is highly dependent on the ultimate closing of the loans. The significance of the fall-out factor to the fair value measurement of an individual IRLC is generally highest at the time that the rate lock is initiated and declines as closing procedures are performed and the underlying loan gets closer to funding. The fall-out factor applied is based on historical experience. The value of servicing is impacted by a variety of factors, including prepayment assumptions, discount rates, delinquency rates, contractually specified servicing fees, servicing costs and underlying portfolio characteristics. Because these inputs are not observable in market trades, the fall-out factor and value of servicing are considered to be level 3 inputs. The fair value of IRLCs decreases in
49


value upon an increase in the fall-out factor and increases in value upon an increase in the value of servicing. Changes in the fall-out factor and value of servicing do not increase or decrease based on movements in other significant unobservable inputs.

30


The Company recognizes unrealized gains and losses from the time that an IRLC is initiated until the gain or loss is realized at the time the loan closes, which generally occurs within 30-90 days. For IRLCs that fall out, any unrealized gain or loss is reversed, which generally occurs at the end of the commitment period. The gains and losses recognized on IRLC derivatives generally correlates to volume of single family interest rate lock commitments made during the reporting period (after adjusting for estimated fallout) while the amount of unrealized gains and losses realized at settlement generally correlates to the volume of single family closed loans during the reporting period.

The Company uses the discounted cash flow model to estimate the fair value of certain loans that have been transferred from held for sale to held for investment and single family LHFS when the fair value of the loans is not derived using observable market inputs. The key assumption in the valuation model is the implied spread to benchmark interest rate curve. The implied spread is not directly observable in the market and is derived from third party pricing which is based on market information from comparable loan pools. The fair value estimate of these certain single family loans that have been transferred from held for sale to held for investment and these certain single family LHFS are sensitive to changes in the benchmark interest rate which might result in a significantly higher or lower fair value measurement.

The Company transferred certain loans from held for sale to held for investment. These loans were originated as held for sale loans where the Company had elected fair value option. The Company determined these loans to be level 3 recurring assets as the valuation technique included a significant unobservable input. The total amount of held for investment loans where fair value option election was made was $7.6$4.3 million and $3.5$7.1 million at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.

The following information presents significant Level 3 unobservable inputs used to measure fair value of certain investment securities AFS.assets.
(dollars in thousands)(dollars in thousands)Fair ValueValuation
Technique
Significant Unobservable
Input
LowHighWeighted Average(dollars in thousands)Fair ValueValuation
Technique
Significant Unobservable
Input
LowHighWeighted Average
September 30, 2020
March 31, 2021March 31, 2021
Investment securities AFSInvestment securities AFS$2,797 Income approachImplied spread to benchmark interest rate curve2.00%2.00%2.00%Investment securities AFS$2,490 Income approachImplied spread to benchmark interest rate curve2.00%2.00%2.00%
December 31, 2019
Single family LHFISingle family LHFI4,324 Income approachImplied spread to benchmark interest rate curve3.98%9.53%5.83%
Interest rate lock commitments, netInterest rate lock commitments, net6,488 Income approachFall-out factor0.29%21.00%9.54%
Value of servicing0.36%1.47%1.16%
December 31, 2020December 31, 2020
Investment securities AFSInvestment securities AFS1,952 Income approachImplied spread to benchmark interest rate curve2.00%2.00%2.00%Investment securities AFS$2,710 Income approachImplied spread to benchmark interest rate curve2.00%2.00%2.00%
Single family LHFISingle family LHFI7,108 Income approachImplied spread to benchmark interest rate curve3.96%10.64%6.23%
Interest rate lock commitments, netInterest rate lock commitments, net17,392 Income approachFall-out factor1.97%38.38%15.53%
Value of servicing0.41%1.44%0.97%


The following information presents significant Level 3 unobservable inputs used to measure fair value of single family LHFI where fair value option was elected.
31

(dollars in thousands)Fair ValueValuation
Technique
Significant Unobservable
Input
LowHighWeighted Average
September 30, 2020
LHFI, fair value option$7,638 Income approachImplied spread to benchmark interest rate curve4.07%21.37%7.84%
December 31, 2019
LHFI, fair value option3,468 Income approachImplied spread to benchmark interest rate curve4.56%6.87%5.63%



The following information presents significant Level 3 unobservable inputs used to measure fair value of certain single family LHFS where fair value option was elected. We had no LHFS withwhere the fair value option that were subject to Level 3 fair value due to awas not derived with significant unobservable inputobservable inputs at September 30, 2020March 31, 2021 and December 31, 2019.

The following information presents significant Level 3 unobservable inputs used to measure fair value of interest rate lock and purchase loan commitments.
50


(dollars in thousands)Fair ValueValuation
Technique
Significant Unobservable
Input
LowHighWeighted Average
September 30, 2020
Interest rate lock commitments$20,960 Income approachFall-out factor1.21%37.39%15.39%
Value of servicing0.38%1.47%1.02%
December 31, 2019
Interest rate lock commitments2,223 Income approachFall-out factor0%59.69%12.20%
Value of servicing0.55%1.77%1.14%

2020.

The following table presents fair value changes and activity for certain Level 3 investment securities AFS.assets.
Beginning balanceAdditionsTransfersPayoffs/SalesChange in mark to marketEnding balanceBeginning balanceAdditionsTransfersPayoffs/Sales
Change in mark to market (1)
Ending balance
(in thousands)(in thousands)(in thousands)
Three Months Ended September 30, 2020
Quarter Ended March 31, 2021Quarter Ended March 31, 2021
Investment securities AFSInvestment securities AFS$2,861 $$$(48)$(16)$2,797 Investment securities AFS$2,710 $$$(48)$(172)$2,490 
Three Months Ended September 30, 2019
Single family LHFISingle family LHFI7,108 360 (3,191)47 4,324 
Quarter Ended March 31, 2020Quarter Ended March 31, 2020
Investment securities AFSInvestment securities AFS1,981 (40)83 $2,024 Investment securities AFS$1,952 $985 $$(291)$239 $2,885 
Nine Months Ended September 30, 2020
Investment securities AFS1,952 985 (387)247 $2,797 
Nine Months Ended September 30, 2019
Investment securities AFS2,379 (120)(235)$2,024 
Single family LHFISingle family LHFI3,468 1,679 (247)26 4,926 
(1) Changes in fair value for single LHFI are recorded in other noninterest income on the consolidated income statement.




The following tables present fair value changes and activity for Level 3 LHFS and LHFI.
Beginning balanceAdditionsTransfersPayoffs/SalesChange in mark to marketEnding balance
(in thousands)
Three Months Ended September 30, 2020
LHFI$5,847 $2,169 $$(352)$(26)$7,638 
Three Months Ended September 30, 2019
LHFS4,427 2,393 (686)(57)6,077 
LHFI4,475 789 31 5,295 
Nine Months Ended September 30, 2020
LHFI3,468 5,515 (1,135)(210)$7,638 
Nine Months Ended September 30, 2019
LHFS2,691 5,060 (1,595)(79)6,077 
LHFI4,057 1,788 (606)56 5,295 




51


The following table presents fair value changes and activity for Level 3 interest rate lock and purchase loan commitments.
Three Months Ended September 30,Nine Months Ended September 30,Quarter Ended March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Beginning balance, netBeginning balance, net$17,967 $8,624 $2,223 $10,284 Beginning balance, net$17,392 $2,223 
Total realized/unrealized gains18,285 1,243 46,313 34,655 
Total realized/unrealized gains (losses)Total realized/unrealized gains (losses)(3,469)15,762 
SettlementsSettlements(15,292)(5,831)(27,576)(40,903)Settlements(7,435)(4,483)
Ending balance, netEnding balance, net$20,960 $4,036 $20,960 $4,036 Ending balance, net$6,488 $13,502 

Nonrecurring Fair Value Measurements

Certain assets held by the Company are not included in the tables above, but are measured at fair value on a quarterlyperiodic basis. These assets include certain LHFI and OREO that are carried at the lower of cost or fair value of the underlying collateral, less the estimated costcosts to sell. The estimated fair values of real estate collateral are generally based on internal evaluations and appraisals of such collateral, which use the market approach and income approach methodologies. We have omitted disclosure related to quantitative inputs given the insignificance of assets measured on a nonrecurring basis.

The fair value of commercial properties are generally based on third-party appraisals that consider recent sales of comparable properties, including their income-generating characteristics, adjusted (generally based on unobservable inputs) to reflect the general assumptions that a market participant would make when analyzing the property for purchase. The Company uses a fair value of collateral technique to apply adjustments to the appraisal value of certain commercial LHFI that are collateralized by real estate.

The Company uses a fair value of collateral technique to apply adjustments to the stated value of certain commercial LHFI that are not collateralized by real estate. During the threeestate and nine months ended September 30, 2020 and 2019, the Company did not apply any adjustments to the appraisal value of OREO.

Residential properties are generally based on unadjusted third-party appraisals. Factors considered in determining the fair value include geographic sales trends, the value of comparable surrounding properties as well as the condition of the property.

These commercial and residential appraisal adjustments include management assumptions that are based on the type of collateral dependent loan and may increase or decrease an appraised value. Management adjustments vary significantly depending on the location, physical characteristics and income producing potential of each individual property. The quality and volume of market information available at the time of the appraisal can vary from period-to-period and cause significant changes to the nature and magnitude of the unobservable inputs used. Given these variations, changes in these unobservable inputs are generally not a reliable indicator for how fair value will increase or decrease from period to period.

32



The following tablestable present assets classified as Level 3 assets that had changes in their recorded fair value during the three and nine monthsquarter ended September 30,March 31, 2020 and 2019 and assetswhat we still held at the end of the respective reporting period.
At or for the Three Months Ended September 30, 2020
(in thousands)Fair Value of Assets Held at September 30, 2020Level 1Level 2Level 3Total Gains (Losses)
LHFI (1)
$3,302 $$$3,302 $(2,054)
At or for the Three Months Ended September 30, 2019
(in thousands)Fair Value of Assets Held at September 30, 2019Level 1Level 2Level 3Total Gains (Losses)
LHFI (1)
$266 $$$266 $(2)

At or for the Nine Months Ended September 30, 2020
(in thousands)Fair Value of Assets Held at September 30, 2020Level 1Level 2Level 3Total Gains (Losses)
LHFI (1)
$3,302 $$$3,302 $(2,184)
52


At or for the Nine Months Ended September 30, 2019
(in thousands)Fair Value of Assets Held at September 30, 2019Level 1Level 2Level 3Total Gains (Losses)
LHFI (1)
$266 $$$266 $(2)

(in thousands)Fair ValueTotal Gains (Losses)
At or for the Quarter Ended March 31, 2020
      LHFI (1)
$890 $113 
(1) Represents the carrying value of loans for which adjustments are based on the fair value of the collateral.

Fair Value of Financial Instruments

The following presents the carrying value, estimated fair value and the levels of the fair value hierarchy for the Company's financial instruments other than assets and liabilities measured at fair value on a recurring basis.
At September 30, 2020 At March 31, 2021
(in thousands)(in thousands)Carrying
Value
Fair
Value
Level 1Level 2Level 3(in thousands)Carrying
Value
Fair
Value
Level 1Level 2Level 3
Assets:Assets:Assets:
Cash and cash equivalentsCash and cash equivalents$79,066 $79,066 $79,066 $$Cash and cash equivalents$69,101 $69,101 $69,101 $$
Investment securities held to maturity4,297 4,531 4,531 
Investment securities HTMInvestment securities HTM4,246 4,431 4,431 
LHFILHFI5,221,839 5,476,679 5,476,679 LHFI5,223,403 5,305,705 5,305,705 
LHFS – multifamily and otherLHFS – multifamily and other261,903 261,903 261,903 LHFS – multifamily and other148,623 151,946 151,946 
Mortgage servicing rights – multifamilyMortgage servicing rights – multifamily31,806 35,181 35,181 Mortgage servicing rights – multifamily39,626 41,882 41,882 
Federal Home Loan Bank stockFederal Home Loan Bank stock26,584 26,584 26,584 Federal Home Loan Bank stock9,851 9,851 9,851 
Other assets - GNMA EBO loansOther assets - GNMA EBO loans115,111 115,111 115,111 Other assets - GNMA EBO loans82,174 82,174 82,174 
Liabilities:Liabilities:Liabilities:
Certificates of depositCertificates of deposit$1,174,839 $1,181,025 $$1,181,025 $Certificates of deposit$1,178,714 $1,180,956 $$1,180,956 $
BorrowingsBorrowings514,590 516,112 516,112 Borrowings84,500 84,500 084,500 0
Long-term debtLong-term debt125,791 115,671 115,671 Long-term debt125,885 116,395 116,395 

At December 31, 2019 At December 31, 2020
(in thousands)(in thousands)Carrying
Value
Fair
Value
Level 1Level 2Level 3(in thousands)Carrying
Value
Fair
Value
Level 1Level 2Level 3
Assets:Assets:Assets:
Cash and cash equivalentsCash and cash equivalents$57,880 $57,880 $57,880 $$Cash and cash equivalents$58,049 $58,049 $58,049 $$
Investment securities HTMInvestment securities HTM4,372 4,501 4,501 Investment securities HTM4,271 4,507 4,507 
LHFILHFI5,069,316 5,139,078 5,139,078 LHFI5,172,778 5,327,711 5,327,711 
LHFS – multifamily and otherLHFS – multifamily and other128,841 130,720 130,720 LHFS – multifamily and other167,289 167,289 167,289 
Mortgage servicing rights – multifamilyMortgage servicing rights – multifamily29,494 32,738 32,738 Mortgage servicing rights – multifamily35,774 38,423 38,423 
Federal Home Loan Bank stockFederal Home Loan Bank stock22,399 22,399 22,399 Federal Home Loan Bank stock20,319 20,319 20,319 
Other assets-GNMA EBO loansOther assets-GNMA EBO loans101,750 101,750 101,750 
Liabilities:Liabilities:Liabilities:
Certificates of depositCertificates of deposit$1,614,533 $1,622,879 $$1,622,879 $Certificates of deposit$1,139,807 $1,143,747 $$1,143,747 $
Federal Home Loan Bank advances346,590 347,949 347,949 
Federal funds purchased and securities sold under agreements to repurchase125,000 125,101 125,101 
BorrowingsBorrowings322,800 322,876 322,876 
Long-term debtLong-term debt125,650 115,011 115,011 Long-term debt125,838 116,893 116,893 

5333


NOTE 10–9–EARNINGS PER SHARE:

The following table summarizes the calculation of earnings per share.
 Quarter Ended March 31,
(in thousands, except share and per share data)20212020
EPS numerator:
Net income$29,663 $7,139 
EPS denominator:
Weighted average shares:
Basic weighted-average number of common shares outstanding21,637,671 23,688,930 
Dilutive effect of outstanding common stock equivalents324,157 171,350 
Diluted weighted-average number of common shares outstanding21,961,828 23,860,280 
Net income per share:
Basic earnings per share$1.37 $0.30 
Diluted earnings per share1.35 0.30 
 
 Three Months Ended September 30,Nine Months Ended September 30,
(in thousands, except share and per share data)2020201920202019
EPS numerator:
Income from continuing operations$26,349 $13,665 $52,392 $27,615 
Undistributed dividends and earnings for share repurchase(324)(633)
Income from continuing operations available to common shareholders26,349 13,341 52,392 26,982 
Income (loss) from discontinued operations162 (21,091)
Net income available to common shareholders$26,349 $13,503 $52,392 $5,891 
EPS denominator:
Weighted average shares:
Basic weighted-average number of common shares outstanding22,665,069 24,419,793 23,226,109 26,020,172 
Dilutive effect of outstanding common stock equivalents (1)
212,157 206,145 177,620 184,242 
Diluted weighted-average number of common stock outstanding22,877,226 24,625,938 23,403,729 26,204,414 
Net income (loss) per share
Basic:
Income from continuing operations$1.16 $0.55 $2.26 $1.04 
Income (loss) from discontinued operations0.01 (0.81)
Total$1.16 $0.55 $2.26 $0.23 
Diluted:
Income from continuing operations$1.15 $0.54 $2.24 $1.03 
Income (loss) from discontinued operations0.01 (0.80)
Total$1.15 $0.55 $2.24 $0.22 
(1)Excluded from the computation of diluted earnings per share (due to their antidilutive effect) for the three and nine months ended September 30, 2020 and 2019 were certain stock options and unvested restricted stock issued to key senior management personnel and directors of the Company. The aggregate number of common stock equivalents related to such options and unvested restricted stock units, which could potentially be dilutive in future periods, was 148 at September 30, 2020 and 690 at September 30, 2019.


NOTE 11–10–RESTRUCTURING:

In 2019,2020, we took steps to restructureconsolidate our corporate operations in orderfacilities and incurred charges to improve productivity and reduce total corporate expenses in lightreflect the vacating of a substantial reduction in the size and complexity of our Company and a lower growth plan going forward. Throughout 2019,certain office space. In addition, we began executing this restructuring plan which included:

Simplifying the organizational structure by reducing management levels and management redundancy
Consolidating similar functions currently residing in multiple organizations
Renegotiating, where possible, our technology contracts
Identifying and eliminating redundant or unnecessary systems and services
Rationalizing staffing appropriate to recognize the significant changes in work volumes and company direction
Eliminating excess occupancy costs consistent with reduced personnel

The costs incurred include severance, retention, facility related charges andcertain consulting fees. These restructuring activities and related costs have continued into 2020.

Also in 2019,fees in connection with the Board of Directors approved plan of exit or disposal of our stand-alone home loan-center based mortgage origination business and related mortgage servicing, the Company restructured certain aspects of its infrastructure and back officea corporate-wide operations restructuring program which resultedbegan in certain indirect severance and other employee related costs and impairment charges related to certain facilities and information systems.

54


Restructuring charges primarily consist of facility-related costs and severance costs and are included in the occupancy and the compensation and benefits expense line items on our consolidated income statements in the applicable periods.2019.

The following tables summarizetable summarizes the restructuring charges recognized during the three and nine months ended September 30, 2020 and 2019 and the Company's net remaining liability balance at September 30, 2020.for restructuring costs still to be paid in the periods indicated:
(in thousands)(in thousands)Facility-related costsPersonnel-related costsOther costsTotal
Quarter ended March 31, 2020 activityQuarter ended March 31, 2020 activity
Restructuring chargesRestructuring charges$580 $147 $488 $1,215 
Costs paid or otherwise settledCosts paid or otherwise settled(575)(365)(522)(1,462)
Balance, March 31, 2020Balance, March 31, 2020$1,240 $292 $125 $1,657 
Quarter ended March 31, 2021 activityQuarter ended March 31, 2021 activity
As of or for the quarter ended September 30,
20202019
Costs paid or otherwise settledCosts paid or otherwise settled(233)(15)(116)(364)
Balance, March 31, 2021Balance, March 31, 2021$2,630 $139 $$2,769 
Facility-related costsPersonnel-related costsOther costsTotalFacility-related costsPersonnel- related costsOther costsTotal
(in thousands)
Beginning balance$1,695 $171 $86 $1,952 $1,423 $562 $22 $2,007 
Transfers-In(630)(630)
Restructuring charges1,736 164 232 2,132 168 174 
Costs paid or otherwise settled(1,010)(150)(229)(1,389)(173)(480)(653)
Ending balance$1,791 $185 $89 $2,065 $1,256 $250 $22 $1,528 

As of or for the nine months ended September 30,
20202019
Facility-related costsPersonnel-related costsOther costsTotalFacility-related costsPersonnel- related costsOther costsTotal
(in thousands)
Beginning balance$1,235 $510 $159 $1,904 $1,604 $$$1,604 
Transfers-In(133)707 574 — — — — 
Restructuring charges4,183 299 1,018 5,500 200 1,168 147 1,515 
Costs paid or otherwise settled(3,494)(1,331)(1,088)(5,913)(548)(918)(125)(1,591)
Ending balance$1,791 $185 $89 $2,065 $1,256 $250 $22 $1,528 



NOTE 12–11–SUBSEQUENT EVENT:

On October 22, 2020April 29, 2021 the Board authorized a dividend of $0.15$0.25 per share, payable on November, 23, 2020May 26, 2021 to shareholders of record on November 6, 2020.May 11, 2021. On the same day, the Board approved an expansion of the Company's share repurchase program for up to $25 million of its common stock
5534


ITEM 2     MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS


Management's Discussion and Analysis of Financial Condition and Results of Operations should be read in conjunction with the Consolidated Financial Statements and Notes presented elsewhere in this report and in HomeStreet, Inc.'s 20192020 Annual Report on Form 10-K.

FORWARD-LOOKING STATEMENTS

Statements contained in this Quarterly Report on Form 10-Q that are not historical facts or that discuss our expectations, beliefs or views regarding our future operations or future financial performance, or financial or other trends in our business or in the markets in which we operate, and our future plans includingand the credit exposure of certain loan products and other components of our business that could be impacted by the COVID-19 pandemic, constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.

Many forward-looking statements can be identified as using words such as "anticipate," "believe," "could," "estimate," "expect," "intend," "may," "plan," "potential," "should," "will" and "would" and similar expressions (or the negative of these terms). Such statements involve inherent risks and uncertainties, many of which are difficult to predict and are generally beyond the control of the Company and are subject to risks and uncertainties, including, but not limited to, those discussed in our Annual Report on Form 10-K for the year ended December 31, 2019, and our Quarterly Report on Form 10-Q for the first and second quarters of 2020 and the risks and uncertainties discussed below and elsewhere in this Quarterly Report on Form 10-Q particularly in Item 1A of Part II, "Risk Factors," that could cause actual results to differ significantly from those projected. In addition, many of the risks and uncertainties are, and will be, exacerbated by the COVID-19 pandemic and any worsening of the global, national, regional and local business and economic environment as a result.

Although we believe that expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements. We undertake no obligation to, and expressly disclaim any such obligation to update, or clarify any of the forward-looking statements after the date of this Quarterly Report on Form 10-Q to reflect changed assumptions, the occurrence of anticipated or unanticipated events, new information or changes to future results over time or otherwise, except as required by law. Readers are cautioned not to place undue reliance on these forward-looking statements, which apply only as of the date of this Quarterly Report on Form 10-Q.

Except as otherwise noted, references to "we," "our," "us" or "the Company" refer to HomeStreet, Inc. and its subsidiaries that are consolidated for financial reporting purposes. Statements of knowledge, intention or belief reflect those characteristics of our executive management team based on current facts and circumstances.

You may review a copy of this Quarterly Report on Form 10-Q, including exhibits and any schedule filed therewith on the Securities and Exchange Commission's website (http://www.sec.gov) that contains reports, proxy and information statements and other information regarding registrants, such as HomeStreet, Inc., that file electronically with the Securities and Exchange Commission. Copies of our Securities Exchange Act reports also are available from our investor relations website, http://ir.homestreet.com. Information contained in or linked from our websites is not incorporated into and does not constitute a part of this report.



5635



Critical Accounting Policies and Estimates

Our significantThe following discussion and analysis of financial condition and results of operations are based upon our consolidated financial statements and the notes thereto, which have been prepared in accordance with GAAP and accounting practices in the banking industry. Certain of those accounting policies are fundamental to understanding our results of operations and financial conditionconsidered critical accounting policies, because they require that we useus to make estimates and assumptions regarding circumstances or trends that maycould materially affect the value of those assets, such as economic conditions or trends that could impact our ability to fully collect our loans or ultimately realize the carrying value of certain of our other assets. Those estimates and assumptions are made based on current information available to us regarding those economic conditions or trends or other circumstances. If changes were to occur in the events, trends or other circumstances on which our estimates or assumptions were based, these changes could have a material adverse effect on the carrying value of assets orand liabilities and financial results. Certainon our results of theseoperations. We have identified two policies areand estimates as being critical because they require management to make particularly difficult, subjective, andand/or complex judgments about matters that are inherently uncertain and because it is likelyof the likelihood that materially different amounts would be reported under different conditions or using different assumptions. These policies govern:
Allowancerelate to the allowance for credit losses ("ACL") for loans held for investment ("LHFI")
Fair valueand the valuation of financial instruments and single family mortgage servicing rights ("MSRs")rights.

These policies and estimates are described in further detail in Part II, Item 7- Management's Discussion and Analysis of Financial Condition and Results of Operations and Note 1, Summary of Significant Accounting Policies, within our 20192020 Annual Report on Form 10-K and Note 1, Summary of Significant Accounting Policies within this Form 10-Q.10-K.
5736


Summary Financial Data

Three Months Ended September 30,Nine Months Ended September 30, Quarter Ended
(dollars in thousands, except per share data)(dollars in thousands, except per share data)2020201920202019(dollars in thousands, except per share data)March 31, 2021December 31, 2020March 31, 2020
Select Income Statement data:Select Income Statement data:Select Income Statement data:
Net interest incomeNet interest income$55,684 $47,134 $152,614 $143,878 Net interest income$54,517 $56,048 $45,434 
Provision for credit lossesProvision for credit losses— — 20,469 1,500 Provision for credit losses— — 14,000 
Noninterest incomeNoninterest income36,155 24,580 105,387 52,501 Noninterest income38,833 43,977 32,630 
Noninterest expenseNoninterest expense58,057 55,721 170,893 162,399 Noninterest expense56,608 64,770 55,184 
Income from continuing operations: (1)
Net income:Net income:
Before income taxesBefore income taxes33,782 15,993 66,639 32,480 Before income taxes36,742 35,255 8,880 
TotalTotal26,349 13,665 52,392 27,615 Total29,663 27,598 7,139 
Income per share - dilutedIncome per share - diluted1.15 0.54 2.24 1.03 Income per share - diluted1.35 1.25 0.30 
Select Performance Ratios:Select Performance Ratios:Select Performance Ratios:
Return on average equity - annualizedReturn on average equity - annualizedReturn on average equity - annualized16.4 %15.3 %4.1 %
Net income14.6 %8.0 %10.0 %1.2 %
Income from continuing operations14.6 %7.9 %10.0 %5.1 %
Return on average tangible equity - annualized (2)
Net income15.3 %8.4 %10.5 %1.3 %
Income from continuing operations15.3 %8.3 %10.5 %5.3 %
Return on average tangible equity - annualized (1)
Return on average tangible equity - annualized (1)
17.3 %16.2 %4.5 %
Return on average assets - annualizedReturn on average assets - annualizedReturn on average assets - annualized1.65 %1.47 %0.42 %
Net income1.4 %0.8 %1.0 %0.1 %
Income from continuing operations1.4 %0.8 %1.0 %0.5 %
Efficiency ratio(2)
59.9 %75.9 %63.4 %80.9 %
Efficiency ratio (1)
Efficiency ratio (1)
60.0 %56.1 %68.5 %
Net interest marginNet interest margin3.20 %2.96 %3.09 %3.06 %Net interest margin3.29 %3.26 %2.93 %
Other dataOther data
Full time equivalent employeesFull time equivalent employees1,013 1,013 996 

(1)Discontinued operations accounting was terminated effective January 1, 2020.
(2)Return on average tangible equity and the efficiency ratio are non-GAAP financial measures. For a reconciliation or return on average tangible equity to the nearest comparable GAAP financial measure, see “Non-GAAP Financial Measures” elsewhere in this Management’s Discussion and Analysis of Financial Condition and Results of Operations.




58
37


As of As of
(dollars in thousands, except per share data)(dollars in thousands, except per share data)September 30, 2020December 31, 2019(dollars in thousands, except per share data)March 31, 2021December 31, 2020
Selected Balance Sheet DataSelected Balance Sheet DataSelected Balance Sheet Data
Loans held for saleLoans held for sale$421,737 $208,177 Loans held for sale$390,223 $361,932 
Loans held for investment, netLoans held for investment, net5,229,477 5,072,784 Loans held for investment, net5,227,727 5,179,886 
Allowance for credit losses64,892 41,772 
ACLACL64,047 64,294 
Investment securitiesInvestment securities1,111,468 943,150 Investment securities1,049,105 1,076,364 
Total assetsTotal assets7,409,641 6,812,435 Total assets7,265,191 7,237,091 
DepositsDeposits5,815,690 5,339,959 Deposits6,131,233 5,821,559 
BorrowingsBorrowings514,590 471,590 Borrowings84,500 322,800 
Long-term debtLong-term debt125,791 125,650 Long-term debt125,885 125,838 
Total shareholders' equityTotal shareholders' equity696,306 679,723 Total shareholders' equity701,463 717,750 
Other data:Other data:Other data:
Book value per shareBook value per share$31.66 $28.45 Book value per share$32.84 $32.93 
Tangible book value per share (1)
Tangible book value per share (1)
30.15 27.02 
Tangible book value per share (1)
31.31 31.42 
Total equity to total assetsTotal equity to total assets9.4 %10.0 %Total equity to total assets9.7 %9.9 %
Tangible common equity to tangible assets (1)
Tangible common equity to tangible assets (1)
9.0 %9.5 %
Tangible common equity to tangible assets (1)
9.2 %9.5 %
Shares outstanding21,994,204 23,890,855 
Shares outstanding at period endShares outstanding at period end21,360,514 21,796,904 
Loans to deposit ratioLoans to deposit ratio98.3 %99.7 %Loans to deposit ratio92.7 %96.3 %
Credit Quality:Credit Quality:Credit Quality:
ACL to total loans (2) (3)
1.33 %0.82 %
ACL to nonaccrual loans (3)
307.2 %324.8 %
ACL to total loans (2)
ACL to total loans (2)
1.34 %1.33 %
ACL to nonaccrual loans
ACL to nonaccrual loans
297.3 %310.3 %
Nonaccrual loans to total loansNonaccrual loans to total loans0.40 %0.25 %Nonaccrual loans to total loans0.41 %0.40 %
Nonperforming assets to total assetsNonperforming assets to total assets0.30 %0.21 %Nonperforming assets to total assets0.32 %0.31 %
Nonperforming assetsNonperforming assets$22,084 $14,254 Nonperforming assets$23,025 $22,097 
Regulatory Capital Ratios:Regulatory Capital Ratios:Regulatory Capital Ratios:
BankBankBank
Tier 1 leverage ratioTier 1 leverage ratio9.40 %10.56 %Tier 1 leverage ratio10.01 %9.79 %
Total risk-based capitalTotal risk-based capital13.95 %14.37 %Total risk-based capital14.84 %14.76 %
CompanyCompanyCompany
Tier 1 leverage ratioTier 1 leverage ratio9.34 %10.16 %Tier 1 leverage ratio9.83 %9.65 %
Total risk-based capitalTotal risk-based capital13.33 %13.40 %Total risk-based capital14.05 %14.00 %
Other data:
Full-time equivalent employees (ending)999 1,071 

(1)Tangible book value per share and tangible common equity to tangible assets are non-GAAP financial measures. For a reconciliation to the nearest comparable GAAP financial measure, see “Non-GAAP Financial Measures” elsewhere in this Management’s Discussion and Analysis of Financial Condition and Results of Operations.
(2)This ratio excludes balances insured by the FHA or guaranteed by the VA or SBA, including PPP loans for September 30, 2020.
(3)Prior to January 1, 2020 and the adoption of ASU 2016-13 CECL, the allowance for loan losses was used in this calculation in place of ACL.

loans.


5938



Overview and Current Developments
COVID-19 Pandemic Update
The outbreakWe continue to monitor the spread of COVID-19 has adversely impactedin our communities and adapt to changes in guidance from local healthcare officials. We believe measures we have taken to mitigate opportunities for spread and provide a broad range of industries across the region where the Company’s customers operatesafe environment for our team members and could impair their ability to fulfill their financial obligations to the Company. The World Health Organization has declared COVID-19 to be a global pandemic and as a result almost all public commerce and related business activitiesclients have been and continue to be, to varying degrees, curtailed with the goal of decreasing the rate of new infections. The spread of the outbreak has caused significant disruptions in the U.S. economy and has disrupted business and other financial activity in the areas in which the Company operates.
Congress, the President and the Federal Reserve have taken several actions designed to cushion the economic fallout related to the COVID-19 pandemic. Most notably, the Coronavirus Aid, Relief and Economic Security (“CARES”) Act was signed into law at the end of March 2020 as a $2 trillion legislative package, which was further expanded in April 2020 by $484 billion. The goal of the CARES Act is to prevent a severe economic downturn through various measures, including direct financial aid to American families and economic stimulus to significantly impacted industry sectors. The package also includes extensive emergency funding for hospitals and health care providers.effective.

We evaluated goodwill for impairment at June 30, 2020 and based on our impairment assessment determined our goodwill assets were not impaired.
The Company has implementedOur initial response included a business continuity plan that includeswith a remote working strategy, and a social distancing and sanitation plan. No material operational failures or internal control challenges have been identifiedWe continue to date. The Company has takenmonitor this plan to adapt to recent developments. We continue to take significant measures to protect itsour employees, such as having most work remotely and where remote work is not viable, implementing a social distancing and sanitation plan. At September 30, 2020,March 31, 2021, all of our retail deposit branches were open to serve our customers by appointment only and operating under the guidelines issued by Federal, state, and regional health departments.communities.
In keeping with regulatory guidance
We continue to work with borrowers during this unprecedented situation and as outlinedparticipate in the CARES Act, the Company has executed multiple assistance programs, including a loan forbearance program for its lending customers that are adversely affected by the COVID-19 pandemic. As of September 30, 2020, the Company had an outstanding balance of $206 million for 375 qualifying loans approved for forbearance (excluding any SBA guaranteed loans for which the government made payments as provided for under the CARES Act, or single family loans that are guaranteed by FHA or VA). In accordance with the CARES Act and interagency guidance issued in March 2020, loans granted forbearance due to COVID-19 are not currently considered troubled debt restructurings under US GAAP.
With the passage of theSmall Business Administration’s ("SBA") Paycheck Protection Program (“PPP”), administered by including processing loan requests. During the Small Business Administration (“SBA”),first quarter of 2021 we funded 1,170 loans with balances of $123 million under the Company assisted its customers with applications for resources through the program. PPP loans generally have a two-year term and bear interest at 1%. Additionally, the Company was paid fees by the SBA based upon the sliding fee scale established for the PPP program. The weighted average fee for these loans was 3.3% and the Company will recognize these fees over the contractual life of the related loan, which will be accelerated if the loan is paid off prior to its maturity. The Company believes that a significant portion of these loans will ultimately be forgiven by the SBA in accordance with the terms of the program.PPP. As of September 30, 2020, the Company has closed or approved with the SBA, 1,822March 31, 2021, PPP loans representing $298 million in outstanding balances.loan balances were $381 million. The loans funded through the PPP program are fully guaranteed by the U.S. government. Through March 31, 2021, cumulative PPP loans forgiven totaled $42 million.

Other Items
As part of our capital management strategy, for year to date through October 31, 2020,during the first quarter of 2021, we repurchased a total of 2,205,665560,996 shares of our common stock at an average price of $26.31$44.56 per share.

60


Management's Overview On April 29, 2021, the Board of the Third Quarter of 2020 Financial Performance

Discontinued Operations: Results for the first quarter of 2019 reflect the impact of the adoption of a plan of exit or disposal, announced in the first quarter of 2019, with respect to the stand-alone home loan center-based mortgage origination and related servicing businesses classified as discontinued operations. Discontinued operations reported in the first quarter of 2019 included our entire mortgage banking business as did all prior periods presented. Effective April 1, 2019, the reorganized bank location-based mortgage banking business commenced operations and the associated direct revenues and direct expenses are reported as partDirectors approved an expansion of the Company's continuing operations beginning in the second quartershare repurchase program for up to $25 million of 2019 and thereafter. Discontinued operations accounting was concluded as of January 1, 2020.its common stock.



Results of Operations

Third
39



Management's Overview of the First Quarter 20201 Financial Performance

First Quarter of 20202021 Compared to the ThirdFourth Quarter of 20192020

General: Our net income from continuing operations and income from continuing operations before income taxes were $26.3$29.7 million and $33.8$36.7 million, respectively, in the thirdfirst quarter of 2020,2021, as compared to $13.7$27.6 million and $16.0$35.3 million, respectively, during the thirdfourth quarter of 2019.2020. The $17.8$1.5 million increase in income from continuing operations before income taxes was due to higherlower noninterest expense, partially offset by lower net interest income and higherlower noninterest income which were partially offset by higher noninterest expense.income.

Income Taxes: Our effective tax rate during the thirdfirst quarter of 20202021 was 22.0%19.3% as compared to 14.6%21.7% in the thirdfourth quarter of 2019 for continuing operations2020 and a statutory rate of 23.7%23.5%. Our effective tax rate was lower than our statutory rate due primarily to the benefits of tax advantaged investments. InOur effective tax rate in the thirdfirst quarter of 2019,2021 was lower than the fourth quarter of 2020 due to reductions in taxes on income related to excess tax benefits resulting from the exercise or vesting of stock awards during the quarter.

Net Interest Income: The following tables set forth, for the periods indicated, information regarding (i) the total dollar amount of interest income from interest-earning assets and the resultant average yields on those assets; (ii) the total dollar amount of interest expense and the average rate of interest on our interest-bearing liabilities; (iii) net interest income; (iv) net interest rate spread; and (v) net yield on interest-earning assets:
Quarter Ended
 March 31, 2021December 31, 2020
(in thousands)Average
Balance
InterestAverage
Yield/Cost
Average
Balance
InterestAverage
Yield/Cost
      
Assets:
Interest-earning assets:
Loans (1)
$5,605,868 $53,755 3.85 %$5,705,512 $56,916 3.93 %
Investment securities (1)
1,065,423 6,591 2.47 %1,098,367 6,446 2.35 %
FHLB Stock, Fed Funds and other68,044 172 1.01 %73,993 267 1.41 %
Total interest-earning assets6,739,335 60,518 3.60 %6,877,872 63,629 3.65 %
Noninterest-earning assets571,073 585,830 
Total assets$7,310,408 $7,463,702 
Interest-bearing liabilities:
Deposits: (2)
Demand deposits$493,831 $169 0.14 %$483,474 $174 0.14 %
Money market and savings2,915,005 1,228 0.17 %2,809,302 1,493 0.21 %
Certificates of deposit1,180,290 2,253 0.77 %1,198,664 3,218 1.07 %
Total deposits4,589,126 3,650 0.32 %4,491,440 4,885 0.43 %
Borrowings:
Borrowings203,621 161 0.32 %471,175 417 0.35 %
Long-term debt125,854 1,363 4.33 %125,807 1,373 4.35 %
Total interest-bearing liabilities4,918,601 5,174 0.42 %5,088,422 6,675 0.52 %
Noninterest-bearing liabilities
Demand deposits (2)
1,433,765 1,421,182 
Other liabilities226,323 236,432 
Total liabilities6,578,689 6,746,036 
Shareholders' equity731,719 717,666 
Total liabilities and shareholders' equity$7,310,408 $7,463,702 
Net interest income
$55,344 $56,954 
Net interest spread3.18 %3.13 %
Net interest margin3.29 %3.26 %

(1) Includes taxable-equivalent adjustments primarily related to tax-exempt income on certain loans and securities of $827 thousand and $905 thousand for the quarters ended March 31, 2021 and December 31, 2020, respectively. The estimated federal statutory tax rate was 21% for the periods presented.
(2) Cost of deposits including noninterest-bearing deposits, was 0.25% and 0.33% for the quarters ended March 31, 2021 and December 31, 2020, respectively.

40


Net interest income was lower in the first quarter of 2021 due to a lower level of interest earnings assets which was partially offset by an increase in our net interest margin. The lower balances of interest earning assets was due primarily to continuing high prepayments on loans in our portfolio and the sale of multifamily loans. Our net interest margin increased to 3.29% primarily due to a five basis point increase in our net interest rate spread. The increase in our net interest rate spread was due to a lower cost of interest-bearing liabilities which was partially offset by lower yields on interest-earning assets. The five basis point decrease in yield on interest earning assets was due to the origination of loans, including PPP loans, at current market rates which were below our portfolio rates and the prepayment and paydown of higher yielding loans. The ten basis point decrease in our costs of interest-bearing liabilities was the result of repricing our deposit products to lower market rates, the maturity of higher rate time deposits and lower borrowing costs.

Provision for Credit Losses: As a result of the favorable performance of our loan portfolio and a stable low level of nonperforming assets, we recorded no provision for credit losses in either the first quarter of 2021 or the fourth quarter of 2020.

Noninterest Income consisted of the following.
 Quarter Ended
(in thousands)March 31, 2021December 31, 2020
Noninterest income
Gain on loan origination and sale activities (1)
Single family$26,187 $27,044 
Commercial7,272 9,822 
Loan servicing income748 2,570 
Deposit fees1,824 1,858 
Other2,802 2,683 
Total noninterest income$38,833 $43,977 
(1) May include loans originated as held for investment.


Loan servicing income,a component of noninterest income, consisted of the following.
 Quarter Ended
(in thousands)March 31, 2021December 31, 2020
Single family servicing income, net
Servicing fees and other$3,935 $4,120 
Changes - amortization (1)
(5,693)(5,508)
Net(1,758)(1,388)
Risk management, single family MSRs:
Changes in fair value due to assumptions (2)
11,463 2,015 
Net loss from derivatives hedging(12,591)(1,328)
Subtotal(1,128)687 
Single Family servicing income (loss)(2,886)(701)
Commercial loan servicing income:
Servicing fees and other4,978 4,844 
Amortization of capitalized MSRs(1,344)(1,573)
Total3,634 3,271 
Total loan servicing income$748 $2,570 
(1)Represents changes due to collection/realization of expected cash flows and curtailments.
(2)Principally reflects changes in model assumptions, including prepayment speed assumptions, which are primarily affected by changes in mortgage interest rates.
41


The decrease in noninterest income for the first quarter of 2021 as compared to the fourth quarter of 2020, was due to a $3.4 million decrease in gain on loan origination and sales and a $1.8 million decrease in loan servicing income. The decrease in gain on loan origination and sales was primarily due to lower volumes of multifamily loans sold, including Fannie Mae DUS loans, in the first quarter of 2021 as compared to the fourth quarter of 2020. The decrease in loan servicing income was due primarily to unfavorable risk management results in the first quarter of 2021 for single family mortgage servicing rights ("MSRs") due in part to unanticipated volatility in the shape of the yield curve.

Noninterest Expense consisted of the following.
 Quarter Ended
(in thousands)March 31, 2021December 31, 2020
Noninterest expense
Compensation and benefits$35,835 $35,397 
Information services6,784 7,674 
Occupancy6,492 12,241 
General, administrative and other7,497 9,458 
Total noninterest expense$56,608 $64,770 

The $8.2 million decrease in noninterest expense in the first quarter of 2021 as compared to the fourth quarter of 2020 was due to a decrease in information services, occupancy and general, administrative and other costs. The decrease in information services costs are primarily due to lower rates, beginning in the first quarter of 2021, related to the renegotiation of our core system processing contract. The decrease in occupancy costs relates to the $6.1 million restructuring charge recognized in the fourth quarter of 2020 and lower rent due to the reduction in rental space. General, administrative and other costs decreased due to a $1.5 million charge related to the prepayment of FHLB advances in the fourth quarter of 2020.
42



First Quarter of 2021 Compared to the First Quarter of 2020

General: Our net income and income before income taxes were $29.7 million and $36.7 million, respectively, in the first quarter of 2021, as compared to $7.1 million and $8.9 million, respectively, during the first quarter of 2020. The $27.9 million increase in income before taxes was due to higher net interest income, higher noninterest income and a lower provision for credit losses, which were partially offset by higher noninterest expenses.

Income Taxes: Our effective tax rate during the first quarter of 2021 was 19.3% as compared to 19.6% in the first quarter of 2020 and a statutory rate of 23.5%. Our effective tax rate was lower than our statutory rate due primarily to the benefits of tax advantaged investments. The benefits of tax advantaged investments were a higherlower proportion of total earnings in the first quarter of 2021 resulting a higher rate, which was offset by reductions in a lower effectivetaxes on income related to excess tax rate.benefits resulting from the exercise or vesting of stock awards during the first quarter of 2021.

Net Interest Income: The following tables set forth, for the periods indicated, information regarding (i) the total dollar amount of interest income from interest-earning assets and the resultant average yields on those assets; (ii) the total dollar amount of interest expense and the average rate of interest on our interest-bearing liabilities; (iii) net interest income; (iv) net interest rate spread; and (v) net yield on interest-earning assets:
6143


Quarter Ended September 30,Quarter Ended March 31,
20202019 20212020
(in thousands)(in thousands)Average
Balance
InterestAverage
Yield/Cost
Average
Balance
InterestAverage
Yield/Cost
(in thousands)Average
Balance
InterestAverage
Yield/Cost
Average
Balance
InterestAverage
Yield/Cost
            
Assets:Assets:Assets:
Interest-earning assets:Interest-earning assets:Interest-earning assets:
Loans(1)Loans(1)$5,745,653 $57,732 3.96 %$5,543,167 $65,930 4.69 %Loans(1)$5,605,868 $53,755 3.85 %$5,218,337 $59,245 4.51 %
Investment securities(2)(1)
Investment securities(2)(1)
1,149,196 6,393 2.23 %790,312 5,207 2.64 %
Investment securities(2)(1)
1,065,423 6,591 2.47 %979,825 4,969 2.03 %
FHLB Stock, Fed Funds and otherFHLB Stock, Fed Funds and other77,777 532 2.67 %104,424 426 1.62 %FHLB Stock, Fed Funds and other68,044 172 1.01 %54,985 353 2.57 %
Total interest-earning assetsTotal interest-earning assets6,972,626 64,657 3.66 %6,437,903 71,563 4.38 %Total interest-earning assets6,739,335 60,518 3.60 %6,253,147 64,567 4.10 %
Noninterest-earning assetsNoninterest-earning assets527,183 566,362 Noninterest-earning assets571,073 572,846 
Total assetsTotal assets$7,499,809 $7,004,265 Total assets$7,310,408 $6,825,993 
Liabilities and shareholders' equity:Liabilities and shareholders' equity:Liabilities and shareholders' equity:
Deposits: (1)(2)
Deposits: (1)(2)
Deposits: (1)(2)
Demand depositsDemand deposits$470,646 $196 0.17 %$384,937 $371 0.38 %Demand deposits$493,831 $169 0.14 %$369,439 $341 0.37 %
Money market and savingsMoney market and savings2,717,705 1,627 0.24 %2,238,046 7,251 1.28 %Money market and savings2,915,005 1,228 0.17 %2,481,926 6,404 1.03 %
Certificates of depositCertificates of deposit1,138,457 4,198 1.47 %2,223,602 13,093 2.34 %Certificates of deposit1,180,290 2,253 0.77 %1,482,391 8,134 2.21 %
Total depositsTotal deposits4,326,808 6,021 0.55 %4,846,585 20,715 1.69 %Total deposits4,589,126 3,650 0.32 %4,333,756 14,879 1.38 %
Borrowings:Borrowings:Borrowings:
BorrowingsBorrowings735,493 650 0.35 %102,270 715 2.75 %Borrowings203,621 161 0.32 %483,733 1,846 1.51 %
Long-term debtLong-term debt125,760 1,383 4.38 %125,574 1,698 5.37 %Long-term debt125,854 1,363 4.33 %125,666 1,590 5.04 %
Total interest-bearing liabilitiesTotal interest-bearing liabilities5,188,061 8,054 0.62 %5,074,429 23,128 1.81 %Total interest-bearing liabilities4,918,601 5,174 0.42 %4,943,155 18,315 1.48 %
Noninterest-bearing liabilitiesNoninterest-bearing liabilitiesNoninterest-bearing liabilities
Demand deposits (1)(2)
Demand deposits (1)(2)
1,398,640 1,033,146 
Demand deposits (1)(2)
1,433,765 1,009,482 
Other liabilitiesOther liabilities196,209 203,190 Other liabilities226,323 182,064 
Total liabilitiesTotal liabilities6,782,910 6,310,765 Total liabilities6,578,689 6,134,701 
Temporary shareholders' equity— 2,378 
Shareholders' equityShareholders' equity716,899 691,122 Shareholders' equity731,719 691,292 
Total liabilities and shareholders' equityTotal liabilities and shareholders' equity$7,499,809 $7,004,265 Total liabilities and shareholders' equity$7,310,408 $6,825,993 
Net interest income (2)
Net interest income (2)
$56,603 $48,435 
Net interest income (2)
$55,344 $46,252 
Net interest rate spreadNet interest rate spread3.04 %2.57 %Net interest rate spread3.18 %2.62 %
Net interest marginNet interest margin3.20 %2.96 %Net interest margin3.29 %2.93 %

(1)    Cost of all deposits, including noninterest-bearing demand deposits was 0.42% and 1.41% for the quarter ended September 30, 2020 and 2019, respectively.
(2)    Includes taxable-equivalent adjustments primarily related to tax-exempt income on certain loans and securities of $919$827 thousand and $458$818 thousand for the three monthsquarters ended September 30, 2020March 31, 2021 and 2019, respectively.2020. The estimated federal statutory tax rate was 21% for the periods presented.
(2)    Cost of all deposits, including noninterest-bearing demand deposits was 0.25% and 1.14% for the quarter ended March 31, 2021 and 2020, respectively.

Net interest income was higher in the thirdfirst quarter of 20202021 as compared to the thirdfirst quarter of 2019 because2020 due to a $486 million increase in interest earning assets and an increase in our net interest margin increasedfrom 2.93% in the first quarter of 2020 to 3.20% primarily3.29% in the first quarter of 2021. The increase in interest earning assets was due to the growth of our loan and investment portfolios during 2020. The increase in our net interest margin was due to a 4756 basis point increase in our net interest rate spread.spread as decreases in the rates paid on interest bearing liabilities were greater than the decreases in yields on our interest earning assets. The 50 basis point decrease in yield on interest earning assets was due to the origination of loans, including PPP loans, and purchases of securities at current market rates which were below our portfolio rates, the repricing down of variable rate loans and the prepayment and paydown of higher yielding loans and investments in our portfolios. Our costscost of interest-bearing liabilities decreased from 1.81%1.48% in the thirdfirst quarter of 20192020 to 0.62% in the third0.42% first quarter of 20202021 due to a decrease in market interest rates which allowed us to reprice our deposits and borrowings at lower rates. The benefit of these lower funding costs was partially offset by lower yields on interest earning assets. The 72 basis point decrease in yield on interest earning assets was due to the origination of loans and purchases of securities with rates below our current portfolio rates, the ongoing repricing of variable rate loans and the prepayment and paydown of higher yielding loans and investments from our portfolios.

Provision for Credit Losses: As a result of the adoptionfavorable performance of CECL on January 1, 2020, there isour loan portfolio and a lackstable low level of comparability in the both the reserves and provisions for credit losses for the periods presented. Results for reporting periods beginning after January 1, 2020 are presented using the CECL methodology, while comparative information continues to be reported in accordance with the incurred loss methodology in effect for prior periods. We hadnonperforming assets, we recorded no provision for credit losses forin the third quartersfirst quarter of 2021. Due to adverse economic conditions related to the COVID-19 pandemic, in the first quarter of 2020 and 2019.we recorded a $14 million provision for credit losses as an estimate of the potential adverse impact of those conditions on our loan portfolio.

6244



Noninterest Income consisted of the following.
 
 Quarter Ended September 30,
(in thousands)20202019
Noninterest income
Gain on loan origination and sale activities (1)
Single family$27,632 $9,628 
Commercial real estate, multifamily and SBA5,498 6,693 
Amounts attributed to discontinued operations— (370)
Loan servicing income (loss)(1,582)3,196 
Deposit fees1,769 2,079 
Other2,838 3,354 
Total noninterest income$36,155 $24,580 

 Quarter Ended March 31,
(in thousands)20212020
Noninterest income
Gain on loan origination and sale activities (1)
Single family$26,187 $17,831 
Commercial real estate, multifamily and SBA7,272 4,710 
Loan servicing income748 6,101 
Deposit fees1,824 1,890 
Other2,802 2,098 
Total noninterest income$38,833 $32,630 
(1) IncludesMay include loans originated as held for investment.


Loan servicing income, a component of noninterest income, consisted of the following.
Quarter Ended September 30, Quarter Ended March 31,
(in thousands)(in thousands)20202019(in thousands)20212020
Single family servicing income, netSingle family servicing income, netSingle family servicing income, net
Servicing fees and otherServicing fees and other$4,124 $5,252 Servicing fees and other$3,935 $4,979 
Changes - amortization (1)
Changes - amortization (1)
(4,401)(4,489)
Changes - amortization (1)
(5,693)(3,494)
NetNet(277)763 Net(1,758)1,485 
Risk management, single family MSRs:Risk management, single family MSRs:Risk management, single family MSRs:
Changes in fair value due to assumptions (2)
Changes in fair value due to assumptions (2)
(2,960)(7,501)(3)
Changes in fair value due to assumptions (2)
11,463 (16,844)
Net gain (loss) from derivatives hedgingNet gain (loss) from derivatives hedging(91)9,040 Net gain (loss) from derivatives hedging(12,591)19,921 
SubtotalSubtotal(3,051)1,539 Subtotal(1,128)3,077 
Single Family servicing income (loss)Single Family servicing income (loss)(3,328)2,302 Single Family servicing income (loss)(2,886)4,562 
Commercial loan servicing income:Commercial loan servicing income:Commercial loan servicing income:
Servicing fees and otherServicing fees and other$3,096 $2,711 Servicing fees and other$4,978 $3,014 
Amortization of capitalized MSRsAmortization of capitalized MSRs(1,350)(1,315)Amortization of capitalized MSRs(1,344)(1,475)
TotalTotal1,746 1,396 Total3,634 1,539 
Amounts attributed to discontinued operations— (502)
Total loan servicing income (loss)$(1,582)$3,196 
Total loan servicing incomeTotal loan servicing income$748 $6,101 

(1)Represents changes due to collection/realization of expected cash flows and curtailments.
(2)Principally reflects changes in model assumptions, including prepayment speed assumptions, which are primarily affected by changes in mortgage interest rates.
(3)Includes pre-tax income of $333 thousand, net of transaction costs, brokerage fees and prepayment reserves, resulting from the sale of single family MSRs for the third quarter of 2019.

The increase in noninterest income for the third quarter of 2020 as compared to the third quarter of 2019, was due to a $17.2 million increase in gain on loan sales related to higher volumes of rate locks and an increase in profit margins in our single family operations. The increase in noninterest income was partially offset by a decrease in loan servicing income from unfavorable risk management results on mortgage servicing rights in the third quarter of 2020 resulting from a market expectation of an extended period of higher prepayments.
63



Noninterest Expense consisted of the following.
 Quarter Ended September 30,
(in thousands)20202019
Noninterest expense
Compensation and benefits$34,570 $33,341 
Information services7,401 8,173 
Occupancy8,354 6,228 
General, administrative and other7,732 7,979 
Total noninterest expense$58,057 $55,721 

The $2.3 million increase in noninterest expense in the third quarter of 2020 compared to the third quarter of 2019 was primarily due to $2.4 million in impairments in the third quarter of 2020 related to ongoing restructuring of our facilities and staffing and increases in compensation and benefits costs related to increased commissions on higher closed loan volume. The increase was partially offset by decreases in information system and general and administrative costs related to our cost savings initiatives.


Nine Months ended September 30, 2020 Compared to Nine Months ended September 30, 2019

General: Our income from continuing operations and income from continuing operations before income taxes were $52.4 million and $66.6 million, respectively, in the nine months ended September 30, 2020, as compared to $27.6 million and $32.5 million, respectively, during the nine months ended September 30, 2019. The $34.1 million increase in income from continuing operations before income taxes was due to higher net interest income and noninterest income which was partially offset by a higher provision for credit losses and higher noninterest expense.

Income Taxes: Our effective tax rate during the nine months ended September 30, 2020 was 21.4% as compared to 15.0% in the nine months ended September 30, 2019 and a statutory rate of 23.7%. Our effective tax rate was lower than our statutory rate due primarily to the benefits of tax advantaged investments. In the first nine months of 2019, the benefits of tax advantaged investments were a higher proportion of total earnings, resulting in a lower effective tax rate.

Net Interest Income: The following tables set forth, for the periods indicated, information regarding (i) the total dollar amount of interest income from interest-earning assets and the resultant average yields on those assets; (ii) the total dollar amount of interest expense and the average rate of interest on our interest-bearing liabilities; (iii) net interest income; (iv) net interest rate spread; and (v) net yield on interest-earning assets:


64


Nine Months Ended September 30,
 20202019
(in thousands)Average
Balance
InterestAverage
Yield/Cost
Average
Balance
InterestAverage
Yield/Cost
      
Assets:
Interest-earning assets:
Loans$5,490,900 $172,897 4.16 %$5,631,378 $202,590 4.77 %
Investment securities(2)
1,082,402 18,061 2.22 %827,550 16,514 2.66 %
FHLB Stock, Fed Funds and other59,901 960 2.11 %77,498 844 1.46 %
Total interest-earning assets6,633,203 191,918 3.82 %6,536,426 219,948 4.46 %
Noninterest-earning assets545,890 628,184 
Total assets$7,179,093 $7,164,610 
Interest-bearing liabilities:
Deposits: (1)
Demand deposits$419,833 $755 0.24 %$385,113 $1,139 0.40 %
Money market and savings2,612,536 10,593 0.54 %2,222,321 20,232 1.21 %
Certificates of deposit1,261,376 17,770 1.88 %1,846,537 30,908 2.24 %
Total deposits4,293,745 29,118 0.90 %4,453,971 52,279 1.57 %
Borrowings:
Borrowings648,836 3,150 0.64 %553,595 11,248 2.68 %
Long-term debt125,713 4,407 4.66 %125,527 5,167 5.47 %
Total interest-bearing liabilities5,068,294 36,675 0.96 %5,133,093 68,694 1.78 %
Noninterest-bearing liabilities
Demand deposits (1)
1,228,295 1,078,698 
Other liabilities180,207 225,859 
Total liabilities6,476,796 6,437,650 
Temporary shareholders' equity— 1,932 
Permanent shareholders' equity702,297 725,028 
Total liabilities and shareholders' equity$7,179,093 $7,164,610 
Net interest income (2)
$155,243 $151,254 
Net interest spread2.86 %2.68 %
Net interest margin3.09 %3.06 %

(1) Cost of deposits including noninterest-bearing deposits, was 0.70% and 1.26% for the nine months ended September 30, 2020 and 2019, respectively.
(2)    Includes taxable-equivalent adjustments primarily related to tax-exempt income on certain loans and securities of $2.6 million and $1.8 million for the nine months ended September 30, 2020 and 2019, respectively. The estimated federal statutory tax rate was 21% for the periods presented.

Net interest income was higher in the nine months ended September 30, 2020 as compared to the nine months ended September 30, 2019 because our net interest margin increased to 3.09%. The increase in our net interest margin was due to an increase in our net interest rate spread which increased because decreases in the rates paid on interest bearing liabilities were greater than the decrease in the yield on our interest earning assets. The 64 basis point decrease in yield on interest earning assets was due to the origination of loans and purchases of securities with rates below our current portfolio rates, the ongoing repricing of variable rate loans and the prepayment and paydown of higher yielding loans and investments from our portfolios. Our cost of interest-bearing liabilities decreased from 1.78% in the nine months ended September 30, 2019 to 0.96% in the nine months ended September 30, 2020 due to a decrease in market interest rates which allowed us to reprice our deposits and borrowings at lower rates.


Provision for Credit Losses: The provision for credit losses was $20.5 million for nine months ended September 30, 2020 as compared to $1.5 million in the nine months ended September 30, 2019. Due to adverse economic conditions related to the COVID-19 pandemic, we recorded additional provisions for credit losses in the first nine months of 2020 as an estimate of the potential impact of those conditions on our loan portfolio, including an evaluation of the credit risk related to the commercial business loans and commercial real estate loans granted COVID-19 modifications during 2020 which we believe will experience a higher probability of default and increased credit losses.

65


Noninterest Income consisted of the following.
 Nine Months Ended September 30,
(in thousands)20202019
Noninterest income
Gain on loan origination and sale activities (1)
Single family$73,751 $78,612 
Commercial11,947 $12,179 
Amounts attributed to discontinued operations— (60,055)
Loan servicing income6,921 7,119 
Deposit fees5,225 5,848 
Other7,543 8,798 
Total noninterest income$105,387 $52,501 

(1) Includes loans originated as held for investment.


Loan servicing income,a component of noninterest income, consisted of the following.
 Nine Months Ended September 30,
(in thousands)20202019
Single family servicing income, net
Servicing fees and other$13,357 $24,073 
Changes - amortization (1)
(12,246)(16,894)
Net1,111 7,179 
Risk management, single family MSRs:
Changes in fair value due to assumptions (2)
(21,970)(22,193)(3)
Net gain from derivatives hedging22,148 19,917 
Subtotal178 (2,276)
Single Family servicing income1,289 4,903 
Commercial loan servicing income:
Servicing fees and other$9,716 $8,051 
Amortization of capitalized MSRs(4,084)(3,802)
Total5,632 4,249 
Amounts attributed to discontinued operations— (2,033)
Total loan servicing income$6,921 $7,119 

(1)Represents changes due to collection/realization of expected cash flows and curtailments.
(2)Principally reflects changes in model assumptions, including prepayment speed assumptions, which are primarily affected by changes in mortgage interest rates.
(3)Includes pre-tax loss of $941 thousand, net of transaction costs, brokerage fees and prepayment reserves, resulting from the sale of single family MSRs during the nine months ended September 30, 2019.


The increase in noninterest income for the nine months ended September 30, 2020first quarter of 2021 as compared to the same period in 2019first quarter of 2020, was due to an increase in gain on loan sales.origination and sale activities, which was partially offset by a decrease in loan servicing income. The $10.9 million increase in gain on loan salesorigination and sale activities was primarily due to an increase in volumes and profitability on single family mortgage rate locks and increased gain on sale margins of multifamily loans. The $5.4 million decrease in loan servicing income was due to increased amortization of single family MSRs due to higher volumeslevels of rate locksprepayments and ana $4.2 million decrease in in risk management results for single family MSRs which was partially offset by a $2.1 million increase in profit marginscommercial loan servicing income due to the increase in our single family operations and the classification of $18 million of gain on loan sales associated withrelated servicing portfolio. The decrease in the legacy mortgage business as discontinued operationsrisk management results reflected the benefits realized in the first quarter of 2019.2020 related to the high levels of volatility in market interest rates that occurred at the start of the COVID-19 pandemic and the costs recognized in the first quarter of 2021 due in part to unanticipated volatility in the shape of the yield curve.

6645



Noninterest Expense from continuing operations consisted of the following.
Nine Months Ended September 30, Quarter Ended March 31,
(in thousands)(in thousands)20202019(in thousands)20212020
Noninterest expenseNoninterest expenseNoninterest expense
Compensation and benefitsCompensation and benefits$101,429 $93,934 Compensation and benefits$35,835 $32,432 
Information servicesInformation services22,330 24,001 Information services6,784 7,524 
OccupancyOccupancy23,082 19,168 Occupancy6,492 6,769 
General, administrative and otherGeneral, administrative and other24,052 25,296 General, administrative and other7,497 8,459 
Total noninterest expenseTotal noninterest expense$170,893 $162,399 Total noninterest expense$56,608 $55,184 

The $8.5$1.4 million increase in noninterest expense in the nine months ended September 30, 2020first quarter of 2021 as compared to the same period in the prior yearfirst quarter of 2020 was due to increases inhigher compensation and benefits costs and occupancy costs which were partially offset by lower information services expense and lower general, and administrative and information systems costs.other expenses. The increase inhigher compensation and benefits costs waswere due to the classification of $7 million of compensationincreased commissions and benefitsincentives on higher loan production. The decrease in information services costs associated with the legacy mortgage business as discontinued operationsare primarily due to lower rates, beginning in the first quarter of 20192021, related to the renegotiation of core system processing contract. The lower general, administrative and increased commissions and bonuses paid on higher loan originations levels, including loans made under PPP, which were partially offset by reduced levelsother expenses was primarily due to restructuring charges of staffing. Occupancy expenses$0.5 million recognized in the first nine monthsquarter of 2020 included $4.4 million of impairments related to ongoing restructuring of our facilities and staffing. General and administrative costs, including information systems costs, declined due to the benefits of our cost savings initiatives.2020.




6746


Financial Condition

During the first nine monthsquarter of 2020,2021, total assets increased by $597$28 million primarily due to a $168 million increaseincreases in investment securities, a $214 million increase in loans held for sale, a $157 million increase in loans held for investment, net and a $94 million increase in other assets, which were partially offset by a $19 million decrease in mortgage servicing rights. The increase in the loans held for sale was due primarily to $195 million of multifamily loans held for sale at September 30 in anticipation of a bulk sale in the fourth quarter of 2020.our loan portfolios. Loans held for investment increased due to $2.1 billion$769 million of originations, including the origination of $298$123 million of loans under PPP, which waswere partially offset by sales of $345$130 million, the transfer of $126 million of multifamily to loans held for sale and prepayments and scheduled payments of $1.6 billion. The increase in other assets and other liabilities was primarily due to the recognition of our option to acquire, under the GNMA early buyout option process, $115 million of loans serviced for others which are in a delinquent position, primarily due to forbearances. The decrease in mortgage servicing rights reflected the impact of increased prepayments.$465 million. Total liabilities increased by $581$44 million primarily due to a $476$310 million increase in deposits a $43 million increase in borrowings and a $64 million increase in other liabilities. The increase in deposits was due to a $547 million increase in business and consumer accounts, due in part to the funding of PPP loans to customer accounts and the addition of new customers through PPP, which was partially offset by a $71$238 million decrease in wholesale deposits.

Investment Securities: borrowings. The following table details the composition of our investment securities AFS by dollar amount.
 At September 30, 2020At December 31, 2019
(in thousands)Fair ValueFair Value
Investment securities AFS:
Mortgage-backed securities:
Residential$60,453 $91,695 
Commercial45,986 38,025 
Collateralized mortgage obligations:
Residential263,886 291,618 
Commercial163,207 156,154 
Municipal bonds556,634 341,318 
Corporate debt securities15,159 18,661 
U.S. Treasury securities— 1,307 
Agency debentures1,846 — 
Total$1,107,171 $938,778 

We primarily hold investment securities for liquidity purposes, while also creating a relatively stable source of interest income. In additiongrowth in deposits was due to the AFS securities listednew customers, increases in existing customers balances, deposits related to PPP loans originated in the above table, $4quarter and a $78 million of investment securities are classified as held to maturity as of September 30, 2020 and December 31, 2019.

increase in wholesale deposits.



68


Loans Held for Investment: The following table details the composition of our LHFI.
(in thousands)At September 30, 2020
December 31, 2019 (2)
Consumer loans:
Single family (1)
$936,774 $1,072,706 
Home equity and other446,123 553,376 
Total consumer loans1,382,897 1,626,082 
Commercial real estate loans:
Non-owner occupied commercial real estate847,079 895,546 
Multifamily1,327,156 999,140 
Construction/land development590,707 701,762 
Total commercial real estate loans2,764,942 2,596,448 
Commercial and industrial loans:
Owner occupied commercial real estate462,613 477,316 
Commercial business683,917 414,710 
Total commercial and industrial loans1,146,530 892,026 
Total5,294,369 5,114,556 
ACL(64,892)(41,772)
Net$5,229,477 $5,072,784 
(1)Includes $7.6 million and $3.5 million at September 30, 2020 and December 31, 2019, respectively, of loans where a fair value option election was made at the time of origination and, therefore, are carried at fair value with changes in value recognized in the consolidated income statements.
(2)Net deferred loans fees and costs of $24.5 million are now included within the carrying amounts of the loan balances as of December 31, 2019, in order to conform with the current period presentation.

Net LHFI increased $157 million, from December 31, 2019 due to $2.1 billion of originations, including the origination of $298 million of loans under PPP, which was partially offset by sales of $345 million and prepayments and scheduled principal payments of $1.6 billion.


Deposits: Our deposit balances and weighted average rates were as follows for the periods indicated:
(in thousands)At September 30, 2020At December 31, 2019
AmountWeight Average RateAmountWeight Average Rate
Deposits by product:
Noninterest-bearing demand deposits$1,022,786 — %$704,743 — %
Interest-bearing transaction and savings deposits:
Interest-bearing demand deposits545,890 0.10 %373,832 0.38 %
Savings accounts258,727 0.07 %219,182 0.21 %
Money market accounts2,512,440 0.23 %2,224,494 1.25 %
Total interest-bearing transaction and savings deposits3,317,057 2,817,508 
Total transaction and savings deposits4,339,843 3,522,251 
Certificates of deposit1,174,839 1.20 %1,614,533 2.24 %
Noninterest-bearing accounts - other301,008 — %203,175 — %
Total deposits$5,815,690 0.36 %$5,339,959 1.23 %

Deposits increased $476 million from December 31, 2019 to September 30, 2020 due to a $547 million increase in business and consumer accounts, due in part to the funding of PPP loans to customer accounts and the addition of new customers through PPP, which was partially offset by a $71 million decrease in wholesale deposits.

The aggregate amount of time deposits in denominations of more than $250 thousand at September 30, 2020 and December 31, 2019 were $137 million and $223 million, respectively. There were $195 million and $266 million of brokered deposits at September 30, 2020 and December 31, 2019, respectively.

6947


Credit Risk Management

The following discussion highlights developments since December 31, 2019 and should be read in conjunction with "Credit Risk Management" within Part II, Item 7 - Management's Discussion and Analysis of Financial Condition and Results of Operations in our 2019 Annual Report on Form 10-K.

As of September 30, 2020,March 31, 2021, our ratio of nonperforming assets to total assets remained low at 0.30%0.32% while our ratio of total loans delinquent over 30 days to total loans was 0.76%0.65%. The Company recorded no provision for credit losses of $20.5 million for nine monthsthe quarter ended September 30, 2020, and the ACL for loans increased by $23 million. Due to adverse economic conditions related to the COVID-19 pandemic, we recorded additional provisions for credit losses in the first nine months of 2020 as an estimate of the potential impact of those conditions on our loan portfolio, including an evaluation of the credit risk related to the commercial business loans and commercial real estate loans granted COVID-19 modifications during 2020 which we believe have a higher probability of default and increased credit losses.March 31, 2021.

As a result of the COVID-19 pandemic, the Company has approved forbearances for some of its borrowers. The status of these forbearances as of September 30, 2020March 31, 2021 is as follows:

Forbearances Approved (2)
Initiated in the Third Quarter 2020Second RequestTotalOutstanding
(dollars in thousands)Number of loansAmountNumber of loansAmountNumber of loansAmountNumber of loansAmount
Loan type: (1)
Commercial and CRE:
Commercial business$1,927 18 $25,052 125 $78,289 19 $25,462 
CRE owner occupied— — $38,547 29 73,802 37,739 
CRE nonowner occupied14,622 $2,233 14 58,433 35,624 
Total$16,549 25 $65,832 168 $210,524 30 $98,825 
Single family and consumer
Single family170 $83,896 
HELOCs and consumer175 23,190 
Total345 $107,086 

Forbearances Approved (2)
Initiated in the First Quarter of 2021TotalExpiredOutstanding
(in thousands)Number of loansAmountNumber of loansAmountNumber of loansAmountNumber of loansAmount
Loan type:
Commercial and CRE:
Commercial business$1,488 128 $74,396 121 63,527 $10,869 
CRE owner occupied— — 29 72,727 28 72,407 320 
CRE nonowner occupied3,877 15 62,126 13 57,400 4,726 
Multifamily— — 5,735 — — 5,735 
Total$5,365 173 $214,984 162 $193,334 11 $21,650 
Single family and consumer (1)
Single family131 $57,416 
HELOCs and consumer53 6,852 
Total184 $64,268 
(1) Does not include any SBA guaranteed loans for which the government made payments as provided for under the CARES Act, or single family loans that are guaranteed by Ginnie Mae.
(2) This schedule doesDoes not include $44 million of constructionsconstruction loans (8 loans) that were modified as a result of COVID-19 related construction delays to extend the construction or lease-up periods. Each of these loans continued to performmake monthly payments under the existing or modified payment terms. At March 31, 2021, three of these loans with $2 million in balances were still operating under the terms of their modification.

The forbearances approved for commercial and industrial loans and CRE nonowner occupied loans were generally for a period of 3three months while the forbearances for single family, HELOCs and consumer loans were generally for a period of 3three to 6six months. During the third quarter, second forbearances were approved for $66 million of loans, including one relationship with 18 loans and $52 million of balances. The forbearance provided to this large relationship was part of an overall restructure of the related loans. These second forbearances were to borrowers whose businesses continue to be impacted by the effects of the COVID-19 pandemic.

As of September 30, 2020,March 31, 2021, excluding the loans approved for a second forbearance, 97%with forbearances still in place, 99% of the commercial and CRE loans approved for a forbearance prior to the third quarter have completed their forbearance period and have resumed payments. Based on information obtained through discussions with these borrowers, almost allThe forbearance periods for the majority of them have reopened their business at some levelsingle family and they doconsumer loans granted forbearance that were not currently foreseecomplete as of March 31, 2021 are scheduled to be completed in the need for additional forbearance.second quarter of 2021.

70


Management considers the current level of the ACL to be appropriate to cover estimated lifetime losses within our LHFI portfolio.

48


The following table presents the ACL by loan sub class.product type.
September 30, 2020
January 1, 2020 (2)
March 31, 2021December 31, 2020
(in thousands)(in thousands)Amount
Reserve Rate (1)
Amount
Reserve Rate (1)
(in thousands)Amount
Reserve Rate (1)
Amount
Reserve Rate (1)
Consumer loans
Single family$6,720 0.80 %$6,918 0.70 %
Home equity and other6,004 1.35 %10,868 1.96 %
Total12,724 0.99 %17,786 1.16 %
Commercial real estate loansCommercial real estate loansCommercial real estate loans
Non-owner occupied commercial real estateNon-owner occupied commercial real estate8,923 1.05 %3,853 0.43 %Non-owner occupied commercial real estate$9,218 1.20 %$8,845 1.07 %
MultifamilyMultifamily4,871 0.37 %4,038 0.40 %Multifamily6,969 0.46 %6,072 0.43 %
Construction/land developmentConstruction/land developmentConstruction/land development
Multifamily constructionMultifamily construction5,920 4.13 %3,541 1.88 %Multifamily construction3,936 3.69 %4,903 4.25 %
Commercial real estate constructionCommercial real estate construction1,709 3.79 %509 0.92 %Commercial real estate construction1,908 6.67 %1,670 6.12 %
Single family constructionSingle family construction5,507 2.31 %8,080 2.84 %Single family construction5,007 1.86 %5,130 1.98 %
Single family construction to permanentSingle family construction to permanent1,206 0.74 %1,203 0.70 %Single family construction to permanent1,124 0.88 %1,315 0.87 %
TotalTotal28,136 1.02 %21,224 0.82 %Total28,162 1.00 %27,935 0.99 %
Commercial and industrial loansCommercial and industrial loansCommercial and industrial loans
Owner occupied commercial real estateOwner occupied commercial real estate5,688 1.24 %1,180 0.25 %Owner occupied commercial real estate5,266 1.12 %4,994 1.08 %
Commercial businessCommercial business18,344 4.87 %3,425 0.83 %Commercial business17,105 4.68 %17,043 4.72 %
TotalTotal24,032 2.87 %4,605 0.52 %Total22,371 2.68 %22,037 2.67 %
Consumer loansConsumer loans
Single familySingle family$6,735 0.88 %$6,906 0.85 %
Home equity and otherHome equity and other6,779 1.85 %7,416 1.83 %
TotalTotal13,514 1.20 %14,322 1.18 %
Total ACLTotal ACL$64,892 1.33 %$43,615 0.87 %Total ACL$64,047 1.34 %$64,294 1.33 %

(1)The reserve rate is calculated excluding balances related to loans that are insured by the FHA or guaranteed by the VA or SBA, including PPP loans.
(2)On January 1, 2020 we adopted ASC 326 ("CECL"). As a result, the ACL as of January 1, 2020 is presented instead of December 31, 2019 so that amounts are comparable.


71


The following tables present the composition of TDRs by accrual and nonaccrual status.
At September 30, 2020
(in thousands)AccrualNonaccrualTotal
Consumer
Single family (1)
$57,181 $1,067 $58,248 
Home equity and other597 — 597 
Total57,778 1,067 58,845 
Commercial and industrial loans
Owner occupied commercial real estate— 678 678 
Commercial business40 1,347 1,387 
Total40 2,025 2,065 
Total TDRs$57,818 $3,092 $60,910 

(1)Includes loan balances insured by the FHA or guaranteed by the VA of $48 million at September 30, 2020.
At December 31, 2019
(in thousands)AccrualNonaccrualTotal
Consumer
Single family (1)
$59,809 $1,694 $61,503 
Home equity and other853 862 
60,662 1,703 62,365 
Commercial and industrial loans
Commercial business48 222 270 
Total48 222 270 
Total TDRs$60,710 $1,925 $62,635 

(1) Includes loan balances insured by the FHA or guaranteed by the VA of $49 million at December 31, 2019.

The Company had 301 loan relationships classified as TDRs totaling $60.9 million at September 30, 2020 with no related unfunded commitments. The Company had 305 loan relationships classified as TDRs totaling $62.6 million at December 31, 2019 with no related unfunded commitments. TDR loans within the LHFI portfolio and the related reserves are included in the ACL tables above.


















72



Delinquent loans by loan type consisted of the following.
At September 30, 2020
Past Due and Still Accruing
(in thousands)30-59 days60-89 days90 days or moreNonaccrual
Total past
due and nonaccrual (4)
CurrentTotal
loans
Consumer loans
Single family$2,092 $1,030 $13,051 (2)$4,617 $20,790 $915,984 $936,774 (1)
Home equity and other34 60 — 1,747 1,841 444,282 446,123 
Total2,126 1,090 13,051 6,364 22,631 1,360,266 1,382,897 
Commercial real estate loans
Non-owner occupied commercial real estate— — — — — 847,079 847,079 
Multifamily— — — — — 1,327,156 1,327,156 
Construction and land development
Multifamily construction— — — — — 143,360 143,360 
Commercial real estate construction— — — — — 45,049 45,049 
Single family construction— — — — — 238,251 238,251 
Single family construction to permanent— — — — — 164,047 164,047 
Total— — — — — 2,764,942 2,764,942 
Commercial and industrial loans
Owner occupied commercial real estate— — — 6,085 6,085 456,528 462,613 
Commercial business— — 2,637 8,677 11,314 672,603 683,917 
Total— — 2,637 14,762 17,399 1,129,131 1,146,530 
Total loans$2,126 $1,090 $15,688 $21,126 $40,030 $5,254,339 $5,294,369 
%0.04 %0.02 %0.30 %0.40 %0.76 %99.24 %100.00 %
73


At December 31, 2019
Past Due and Still Accruing
(in thousands)30-59 days60-89 days90 days or moreNonaccrual
Total past
due and nonaccrual (4)
CurrentTotal
loans
Consumer loans
Single family$5,694 $4,261 $19,702 (2)$5,364 $35,021 $1,037,685 $1,072,706 (1)
Home equity and other837 372 — 1,160 2,369 551,007 553,376 
Total6,531 4,633 19,702 6,524 37,390 1,588,692 1,626,082 
Commercial real estate loans
Non-owner occupied commercial real estate— — — — — 895,546 895,546 
Multifamily— — — — — 999,140 999,140 
Construction and land development— — — — — 701,762 701,762 
Total— — — — — 2,596,448 2,596,448 
Commercial and industrial loans
Owner occupied commercial real estate— — — 2,891 2,891 474,425 477,316 
Commercial business44 — — 3,446 3,490 411,220 414,710 
Total44 — — 6,337 6,381 885,645 892,026 
Total loans$6,575 $4,633 $19,702 $12,861 $43,771 $5,070,785 $5,114,556 (3)
%0.13 %0.09 %0.39 %0.25 %0.86 %99.14 %100.00 %


(1)Includes $7.6 million and $3.5 million of loans at September 30, 2020 and December 31, 2019, respectively, where a fair value option election was made at the time of origination and, therefore, are carried at fair value with changes recognized in our consolidated income statements.
(2)FHA-insured and VA-guaranteed single family loans that are 90 days or more past due are maintained on accrual status if they are determined to have little to no risk of loss.
(3)Net deferred loans fees and costs of $24.5 million were included within the carrying amounts of the loan balances as of December 31, 2019, in order to conform with the current period presentation.
(4)Includes loans whose repayments are insured by the FHA or guaranteed by the VA or SBA of $17.7 million and $28.4 million at September 30, 2020 and December 31, 2019, respectively




Enterprise Risk Management

Like many financial institutions, we manage and control a variety of business and financial risks that can significantly affect our financial performance. Among these risks are credit risk; market risk, which includes interest rate risk and price risk; liquidity risk; and operational risk. We are also subject to risks associated with compliance/legal, strategic and reputational matters.
Beginning in March 2020 as the COVID-19 pandemic challenges began to unfold in earnest, management updated its enterprise wide risk assessment and risk monitoring reporting to overlay identified COVID-19 specific risks and mitigations to inform the Board and other constituents. Since March, the Board and its various committees, specifically the Executive Committee, the Enterprise Risk Management Committee and the Credit Committee, continue to be actively engaged in oversight of the heightened risks stemming from the pandemic and the mitigations put in place by management and are being kept apprised of the status through regularly scheduled meetings and special meetings. A Crisis Management Team and the CARES Act Team meet as necessary to discuss risks on a real time basis and to oversee the rollout and implementation of federal programs such as the CARES Act and regulatory guidance related to the COVID-19 pandemic. Management level risk reporting for areas of heightened risk is being kept current on a daily, weekly or monthly basis, as appropriate.

For more information on how we manage these business, financial and other risks, see the discussion in "Enterprise Risk Management" within Part II, Item 7 - Management's Discussion and Analysis of Financial Condition and Results of Operations in our 2019 Annual Report on Form 10-K.
74



Liquidity and Sources of Funds

Liquidity risk management is primarily intended to ensure we are able to maintain sources of cash to adequately fund operations and meet our obligations, including demands from depositors, draws on lines of credit and paying any creditors, on a timely and cost-effective basis, in various market conditions. Our liquidity profile is influenced by changes in market conditions, the composition of the balance sheet and risk tolerance levels. The Company has established liquidity guidelines and operating plans that detail the sources and uses of cash and liquidity.

The Company's primary sources of liquidity include deposits, loan payments and investment securitysecurities payments, both principal and interest, borrowings, and proceeds from the sale of loans and investment securities. Borrowings include advances from the FHLB, federal funds purchased and borrowing from other financial institutions. Additionally, the Company may sell stock or issue long-term debt to raise funds. While scheduled principal repayments on loans and investment securities are a relatively predictable source of funds, deposit inflows and outflows and prepayments of loans and investment securities are greatly influenced by interest rates, economic conditions and competition.

The Company’s contractual cash flow obligations include the maturity of certificates of deposit, short-term and long-term borrowings, interest on certificates of deposit and borrowings, operating leases and fees for information technology related services and professional services. Obligations for certificates of deposit and short-term borrowings are typically satisfied through the renewal of these instruments or the generation of new deposits or use of available short-term borrowings. Interest payments and obligations related to leases and services are typically met by cash generated from our operations. The Company does not have any obligation to repay long term debt within the next five years.

At September 30, 2020March 31, 2021 and December 31, 2019,2020, the Bank had available borrowing capacity of $500$890 million and $943$550 million, respectively, from the FHLB, and $368$422 million and $267$406 million, respectively, from the Federal Reserve Bank of San Francisco.Francisco and $1.4 billion and $1.2 billion under borrowing lines established with other financial institutions.

49


Cash Flows

ForDuring the nine months ended September 30, 2020,first quarter of 2021, cash and cash equivalents increased by $21$11 million compared to an increase of $16$15 million forduring the nine months ended September 30, 2019.first quarter of 2020. As excess liquidity can reduce the Company’s earnings and returns, the Company manages its cash positions to minimize the level of excess liquidity and does not attempt to maximize the level of cash and cash equivalents. The following discussion highlights the major activities and transactions that affected our cash flows during these periods.

Cash flows from operating activities

The Company's operating assets and liabilities are used to support our lending activities, including the origination and sale of mortgage loans. For the nine monthsquarter ended September 30, 2020,March 31, 2021, net cash of $40$2 million was used in operating activities, primarily from cash used to fund LHFS production exceeding cash proceeds from the sale of loans. We believe that cash flows from operations, available cash balances and our ability to generate cash through short-term debt are sufficient to fund our operating liquidity needs. For the nine monthsquarter ended September 30, 2019,March 31, 2020, net cash of $182$14 million was provided byused in operating activities, primarily from cash used to fund LHFS production exceeding cash proceeds from the sale of loans held for sale, partially offset by the recognition of deferred taxes from the sale of mortgage servicing rights and the net fair value adjustment and gain on sale of LHFS.loans.

Cash flows from investing activities

The Company's investing activities primarily include available-for-saleAFS securities and loans originated as held for investment. For the nine monthsquarter ended September 30, 2020,March 31, 2021, net cash of $394$28 million was used in investing activities primarily due tofor the origination of LHFI and the purchase of $348 million investmentAFS securities, net of $211 million of sales, principal repayments and maturities. The origination of portfolio loans, net of principal repayments of $584 million, waswhich were partially offset by $349 millionprincipal payments and the proceeds from the sale of portfolio loans.LHFI and AFS securities. For the nine monthsquarter ended September 30, 2019,March 31, 2020, net cash of $184$45 million was provided by investing activities, primarily due to $529 million proceeds from sale of portfolio loans offset by originations net of principal repayments of $593 million; $174 million in net cash provided by disposal of discontinued operationspayments and $229 millionthe proceeds from the sale principal repaymentsof LHFI and maturitiesAFS securities, partially offset by the origination of investmentLHFI and the purchase of AFS securities and $47 million net cash used for acquisitions.


Cash flows from financing activities

The Company's financing activities are primarily related to deposits and net proceeds from borrowings. For the nine monthsquarter ended September 30, 2020,March 31, 2021, net cash of $455$41 million was provided by financing activities, primarily due to $43 million net proceeds from borrowings and a $476 million increasegrowth in deposits, which was partially offset by $62 millionnet repayment of common stockshort-term borrowings, repurchases of and dividends paid on our common stock. For the nine monthsquarter ended September 30, 2019,March 31, 2020, net cash of $350$16 million was used in financing activities, primarily due to $890 million net repayments of short-term borrowingsa reduction in deposits and $81 million repurchases of our common stock, which was partially offset by $678 million growth in deposits.stock.

75



Off-Balance Sheet Arrangements

In the normal course of business, we are a party to financial instruments that carry off-balance sheet risk. These financial instruments (which include commitments to originate loans and commitments to purchase loans) include potential credit risk in excess of the amount recognized in the accompanying consolidated financial statements. These transactions are designed to (1) meet the financial needs of our customers, (2) manage our credit, market or liquidity risks, (3) diversify our funding sources and/or (4) optimize capital.

These commitments include the following.
(in thousands)(in thousands)At September 30,
2020
At December 31,
2019
(in thousands)At March 31,
2021
At December 31,
2020
Unused consumer portfolio linesUnused consumer portfolio lines$414,526 $485,143 Unused consumer portfolio lines$377,192 $389,122 
Commercial portfolio lines (1)
Commercial portfolio lines (1)
666,354 722,242 
Commercial portfolio lines (1)
701,913 656,065 
Commitments to fund loansCommitments to fund loans43,950 52,762 Commitments to fund loans46,199 68,345 
TotalTotal$1,124,830 $1,260,147 Total$1,125,304 $1,113,532 

(1) Within the commercial portfolio, undistributed construction loan proceeds, where the Company has an obligation to advance funds for construction
progress payments, were $402$441 million and $435$395 million at September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.


Capital Resources and Dividend Policy

The capital rules applicable to United States based bank holding companies and federally insured depository institutions (“Capital Rules”) require the Company (on a consolidated basis) and the Bank (on a stand-alone basis) to meet specific capital
50


adequacy requirements that, for the most part, involve quantitative measures, primarily in terms of the ratios of their capital to their assets, liabilities, and certain off-balance sheet items, calculated under regulatory accounting practices. In addition, prompt correct action regulations place a federally insured depository institution, such as the Bank, into one of five capital categories on the basis of its capital ratios: (i) well capitalized; (ii) adequately capitalized; (iii) undercapitalized; (iv) significantly undercapitalized; or (v) critically undercapitalized. A depository institution’s primary federal regulatory agency may determine that, based on certain qualitative assessments, the depository institution should be assigned to a lower capital category than the one indicated by its capital ratios. At each successive lower capital category, a depository institution is subject to greater operating restrictions and increased regulatory supervision by its federal bank regulatory agency.

The following table sets forth the capital and capital ratios of HomeStreet Inc. (on a consolidated basis) and HomeStreet Bank as of the respective dates indicated below, as compared to the respective regulatory requirements applicable to them:

At March 31, 2021
ActualFor Minimum Capital
Adequacy Purposes
To Be Categorized As
"Well Capitalized" 
(in thousands, except ratios)AmountRatioAmountRatioAmountRatio
HomeStreet, Inc.
Tier 1 leverage capital (to average assets)$709,895 9.83 %$288,808 4.0 %NANA
Common equity Tier 1 capital (to risk-weighted assets)649,895 11.72 %249,488 4.5 %NANA
Tier 1 risk-based capital (to risk-weighted assets)709,895 12.80 %332,651 6.0 %NANA
Total risk-based capital (to risk-weighted assets)779,214 14.05 %443,535 8.0 %NANA
HomeStreet Bank
Tier 1 leverage capital (to average assets)$714,218 10.01 %$285,501 4.0 %$356,876 5.0 %
Common equity Tier 1 capital (to risk-weighted assets)714,218 13.59 %236,427 4.5 %341,505 6.5 %
Tier 1 risk-based capital (to risk-weighted assets)714,218 13.59 %315,235 6.0 %420,314 8.0 %
Total risk-based capital (to risk-weighted assets)779,924 14.84 %420,314 8.0 %525,392 10.0 %
76


At September 30, 2020
ActualFor Minimum Capital
Adequacy Purposes
To Be Categorized As
"Well Capitalized" 
(in thousands)AmountRatioAmountRatioAmountRatio
HomeStreet, Inc.
Tier 1 leverage capital (to average assets)$690,438 9.34 %$295,681 4.0 %NANA
Common equity Tier 1 capital (to risk-weighted assets)630,438 11.04 %257,080 4.5 %NANA
Tier 1 risk-based capital (to risk-weighted assets)690,438 12.09 %342,773 6.0 %NANA
Total risk-based capital (to risk-weighted assets)761,464 13.33 %457,030 8.0 %NANA
HomeStreet Bank
Tier 1 leverage capital (to average assets)$686,869 9.40 %$292,150 4.0 %$365,187 5.0 %
Common equity Tier 1 capital (to risk-weighted assets)686,869 12.70 %243,412 4.5 %351,594 6.5 %
Tier 1 risk-based capital (to risk-weighted assets)686,869 12.70 %324,549 6.0 %432,732 8.0 %
Total risk-based capital (to risk-weighted assets)754,498 13.95 %432,732 8.0 %540,914 10.0 %

At December 31, 2019At December 31, 2020
ActualFor Minimum Capital
Adequacy Purposes
To Be Categorized As
"Well Capitalized" 
ActualFor Minimum Capital
Adequacy Purposes
To Be Categorized As
"Well Capitalized" 
(in thousands)AmountRatioAmountRatioAmountRatio
(in thousands, except ratios)(in thousands, except ratios)AmountRatioAmountRatioAmountRatio
HomeStreet, Inc.HomeStreet, Inc.HomeStreet, Inc.
Tier 1 leverage capital (to average assets)Tier 1 leverage capital (to average assets)$691,323 10.16 %$272,253 4.0 %NANATier 1 leverage capital (to average assets)$709,655 9.65 %$294,211 4.0 %NANA
Common equity Tier 1 capital (to risk-weighted assets)Common equity Tier 1 capital (to risk-weighted assets)631,323 11.43 %248,523 4.5 %NANACommon equity Tier 1 capital (to risk-weighted assets)649,655 11.67 %250,537 4.5 %NANA
Tier 1 risk-based capital (to risk-weighted assets)Tier 1 risk-based capital (to risk-weighted assets)691,323 12.52 %331,364 6.0 %NANATier 1 risk-based capital (to risk-weighted assets)709,655 12.75 %334,050 6.0 %NANA
Total risk-based capital (to risk-weighted assets)Total risk-based capital (to risk-weighted assets)739,812 13.40 %441,818 8.0 %NANATotal risk-based capital (to risk-weighted assets)779,254 14.00 %445,400 8.0 %NANA
HomeStreet BankHomeStreet BankHomeStreet Bank
Tier 1 leverage capital (to average assets)Tier 1 leverage capital (to average assets)$712,596 10.56 %$269,930 4.0 %$337,413 5.0 %Tier 1 leverage capital (to average assets)$712,533 9.79 %$291,114 4.0 %$363,893 5.0 %
Common equity Tier 1 capital (to risk-weighted assets)Common equity Tier 1 capital (to risk-weighted assets)712,596 13.50 %237,451 4.5 %342,985 6.5 %Common equity Tier 1 capital (to risk-weighted assets)712,533 13.51 %237,307 4.5 %342,777 6.5 %
Tier 1 risk-based capital (to risk-weighted assets)Tier 1 risk-based capital (to risk-weighted assets)712,596 13.50 %316,602 6.0 %422,136 8.0 %Tier 1 risk-based capital (to risk-weighted assets)712,533 13.51 %316,410 6.0 %421,880 8.0 %
Total risk-based capital (to risk-weighted assets)Total risk-based capital (to risk-weighted assets)758,303 14.37 %422,136 8.0 %527,669 10.0 %Total risk-based capital (to risk-weighted assets)778,479 14.76 %421,880 8.0 %527,350 10.0 %

As of each of the dates set forth in the above table, the Company exceeded the minimum required capital ratios applicable to it and the Bank’s capital ratios exceeded the minimums necessary to qualify as a well-capitalized depository institution under the
51


prompt corrective action regulations. In addition to the minimum capital ratios, both HomeStreet Inc. and HomeStreet Bank are required to maintain a capital conservation buffer consisting of additional Common Equity Tier 1 Capital of more than 2.5% above the required minimum levels in order to avoid limitations on paying dividends, engaging in share repurchases, and paying discretionary bonuses based on percentages of eligible retained income that could be utilized for such actions.bonuses. The required ratios for capital adequacy set forth in the above table do not include the Capital Rules’ additional capital conservation buffer, though each of the Company and Bank maintained capital ratios necessary to satisfy the capital conservation buffer requirements as of the dates indicated. At September 30, 2020,March 31, 2021, capital conservation buffers for the Company and the Bank were 5.33%6.05% and 5.95%6.84%, respectively.

77


The Company paid a quarterly cash dividend of $0.15$0.25 per common share in each of the first second and third quartersquarter of 2020.2021. It is our current intention to continue to pay quarterly dividends, and the Company hason April 29, 2021 we declared aanother cash dividend of $0.15$0.25 per common share payable on November 23, 2020.May 26, 2021. The amount and declaration of future cash dividends are subject to approval by our Board of Directors and certain regulatory restrictions.

We had no material commitments for capital expenditures as of September 30, 2020.March 31, 2021. However, we intend to take advantage of opportunities that may arise in the future to grow our businesses, which may include opening additional offices or acquiring complementary businesses that we believe will provide us with attractive risk-adjusted returns. As a result, we may seek to obtain additional borrowings and to sell additional shares of our common stock to raise funds which we might need for these purposes. There is no assurance, however, that, if required, we will succeed in obtaining additional borrowings or selling additional shares of our common stock on terms that are acceptable to us, if at all, as this will depend on market conditions and other factors outside of our control, as well as our future results of operations.

7852



Non-GAAP Financial Measures

To supplement our unaudited condensed consolidated financial statements presented in accordance with GAAP, we use certain non-GAAP measures of financial performance. These supplemental performance measures may vary from, and may not be comparable to, similarly titled measures provided by other companies in our industry. Non-GAAP financial measures are not in accordance with, or an alternative for, GAAP. Generally, a non-GAAP financial measure is a numerical measure of a company’s performance that either excludes or includes amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with GAAP. A non-GAAP financial measure may also be a financial metric that is not required by GAAP or other applicable requirement.

We believe that these non-GAAP financial measures, when taken together with the corresponding GAAP financial measures, provide meaningful supplemental information regarding our performance by providing additional information used by management that is not otherwise required by GAAP or other applicable requirements. Our management uses, and believes that investors benefit from referring to, these non-GAAP financial measures in assessing our operating results and when planning, forecasting and analyzing future periods. These non-GAAP financial measures also facilitate a comparison of our performance to prior periods. We believe these measures are frequently used by securities analysts, investors and other interested parties in the evaluation of companies in our industry. However, these non-GAAP financial measures should be considered in addition to, not as a substitute for or superior to, financial measures prepared in accordance with GAAP. In the information below, we have provided a reconciliation of, where applicable, the most comparable GAAP financial measures to the non-GAAP measures used in this quarterly report on Form 10-Q, or a reconciliation of the non-GAAP calculation of the financial measure.

In this quarterly report on Form 10-Q, we use (i) tangible common equity and tangible assets as we believe this information is consistent with the treatment by bank regulatory agencies, which exclude intangible assets from the calculation of capital ratios; and (ii) an efficiency ratio which is the ratio of noninterest expense to the sum of net interest income and noninterest income, excluding certain items of income or expense and excluding taxes incurred and payable to the state of Washington as such taxes are not classified as income taxes and we believe including them in noninterest expense impacts the comparability of our results to those companies whose operations are in states where assessed taxes on business are classified as income taxes.

Reconciliations of non-GAAP results of operations to the nearest comparable GAAP measures:
7953


As of or for the quarter ended September 30,As of or for the nine months ended September 30, Quarter End
(dollars in thousands, except share data)(dollars in thousands, except share data)2020201920202019(dollars in thousands, except share data)March 31, 2021December 31, 2020March 31, 2020
Return on average tangible equity (annualized)Return on average tangible equity (annualized)Return on average tangible equity (annualized)
Average shareholders' equityAverage shareholders' equity$716,899 $693,475 $702,297 $728,215 Average shareholders' equity$731,719 $717,666 $691,292 
Less: Average goodwill and other intangiblesLess: Average goodwill and other intangibles(33,332)(36,617)(33,746)(33,973)Less: Average goodwill and other intangibles(32,777)(33,103)(34,125)
Average tangible equityAverage tangible equity$683,567 $656,858 $668,551 $694,242 Average tangible equity$698,942 $684,563 $657,167 
Net income (loss)26,349 13,827 52,392 6,524 
Net incomeNet income$29,663 $27,598 $7,139 
Adjustments (tax effected)Adjustments (tax effected)
Amortization on core deposit intangiblesAmortization on core deposit intangibles236 267 277 
Tangible income applicable to shareholdersTangible income applicable to shareholders$29,899 $27,865 $7,416 
RatioRatio15.3 %8.4 %10.5 %1.3 %Ratio17.3 %16.2 %4.5 %
Net income from continuing operations26,349 13,665 52,392 27,615 
Ratio15.3 %8.3 %10.5 %5.3 %
Efficiency ratioEfficiency ratioEfficiency ratio
Noninterest expenseNoninterest expenseNoninterest expense
TotalTotal$58,057 $55,721 $170,893 $162,399 Total$56,608 $64,770 $55,184 
Adjustments:Adjustments:Adjustments:
Other restructuring related charges(2,357)(847)(5,725)(2,196)
Restructuring related chargesRestructuring related charges— (6,112)(1,215)
Prepayment fee on FHLB advancesPrepayment fee on FHLB advances— (1,492)— 
State of Washington taxesState of Washington taxes(677)(420)(1,864)(1,275)State of Washington taxes(579)(1,056)(512)
Adjusted totalAdjusted total$55,023 $54,454 $163,304 $158,928 Adjusted total$56,029 $56,110 $53,457 
Total revenuesTotal revenuesTotal revenues
Net interest incomeNet interest income$55,684 $47,134 $152,614 $143,878 Net interest income$54,517 $56,048 $45,434 
Noninterest incomeNoninterest income36,155 24,580 105,387 52,501 Noninterest income38,833 43,977 32,630 
Adjustments
Contingent payout— — (566)— 
Adjusted totalAdjusted total$91,839 $71,714 $257,435 $196,379 Adjusted total$93,350 $100,025 $78,064 
RatioRatio59.9 %75.9 %63.4 %80.9 %Ratio60.0 %56.1 %68.5 %
As of As of
(dollars in thousands, except share data)(dollars in thousands, except share data)September 30, 2020December 31, 2019(dollars in thousands, except share data)March 31, 2021December 31, 2020
Tangible book value per shareTangible book value per shareTangible book value per share
Shareholders' equityShareholders' equity$696,306 $679,723 Shareholders' equity$701,463 $717,750 
Less: goodwill and other intangiblesLess: goodwill and other intangibles(33,222)(34,252)Less: goodwill and other intangibles(32,587)(32,880)
Tangible shareholder's equityTangible shareholder's equity$663,084 $645,471 Tangible shareholder's equity$668,876 $684,870 
Common shares outstandingCommon shares outstanding21,994,204 23,890,855 Common shares outstanding21,360,514 21,796,904 
Computed amountComputed amount$30.15 $27.02 Computed amount$31.31 $31.42 
Tangible common equity to tangible assetsTangible common equity to tangible assetsTangible common equity to tangible assets
Tangible shareholder's equity (per above)Tangible shareholder's equity (per above)$663,084 $645,471 Tangible shareholder's equity (per above)$668,876 $684,870 
Tangible assetsTangible assetsTangible assets
Total assetsTotal assets7,409,641 6,812,435 Total assets7,265,191 7,237,091 
Less: Goodwill and other intangiblesLess: Goodwill and other intangibles(33,222)(34,252)Less: Goodwill and other intangibles(32,587)(32,880)
NetNet$7,376,419 $6,778,183 Net$7,232,604 $7,204,211 
RatioRatio9.0 %9.5 %Ratio9.2 %9.5 %

8054


ITEM 3QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risk Management

The following discussion highlights developments since December 31, 2019 and should be read in conjunction with the MarketRisk Management discussion within Part II, Item 7A Quantitative and Qualitative Disclosures About Market Risk in our 2019 Annual Report on Form 10-K. Since December 31, 2019, there have been no material changes in the types of risk management instruments we use or in our hedging strategies.

Market risk is defined as the sensitivity of income, fair value measurements and capital to changes in interest rates, foreign currency exchange rates, commodity prices and other relevant market rates or prices. The primary market risks that we are exposed to are price and interest rate risks. Price risk is defined as the risk to current or anticipated earnings or capital arising from changes in the value of either assets or liabilities that are entered into as part of distributing or managing risk. Interest rate risk is defined as risk to current or anticipated earnings or capital arising from movements in interest rates.

For the Company, price and interest rate risks arise from the financial instruments and positions we hold. This includes loans, MSRs, investment securities, deposits, borrowings, long-term debt and derivative financial instruments. Due to the nature of our current operations, we are not subject to foreign currency exchange or commodity price risk. Our real estate loan portfolio is subject to risks associated with the local economies of our various markets, in particular, the regional economy of the western United States, including Hawaii.

Our price and interest rate risks are managed by the Bank's Asset/Liability Management Committee ("ALCO"), a management committee that identifies and manages the sensitivity of earnings or capital to changing interest rates to achieve our overall financial objectives. ALCO is a management-level committee whose members include the Chief Investment Officer, acting as the chair, the Chief Executive Officer, the Chief Financial Officer and other members of management. The committee is responsible for:
understanding the nature and level of the Company's interest rate risk and interest rate sensitivity;
assessing how that risk fits within our overall business strategies;
ensuring an appropriate level of rigor and sophistication in the risk management process for the overall level of risk;
complying with and reviewing the asset/liability management policy; and
formulating and implementing strategies to improve balance sheet mix and earnings.

The Finance Committee of the Bank's Board provides oversight of the asset/liability management process, reviews the results of interest rate risk analysis and approves submission of the relevant policies to the board.

The spread between the yield on interest-earning assets and the cost of interest-bearing liabilities and the relative dollar amounts of these assets and liabilities are the principal items affecting net interest income. Changes in net interest rates (interest rate risk) are influenced to a significant degree by the repricing characteristics of assets and liabilities (timing risk), the relationship between various rates (basis risk), customer options (option risk) and changes in the shape of the yield curve (time-sensitive risk). We manage the available-for-sale investment securities portfolio while maintaining a balance between risk and return. The Company's funding strategy is to grow core deposits while we efficiently supplement using wholesale borrowings.

We estimate the sensitivity of our net interest income to changes in market interest rates using an interest rate simulation model that includes assumptions related to the level of balance sheet growth, deposit repricing characteristics and the rate of prepayments for multiple interest rate change scenarios. Interest rate sensitivity depends on certain repricing characteristics in our interest-earnings assets and interest-bearing liabilities, including the maturity structure of assets and liabilities and their repricing characteristics during the periods of changes in market interest rates. Effective interest rate risk management seeks to ensure both assets and liabilities respond to changes in interest rates within an acceptable timeframe, minimizing the impact of interest rate changes on net interest income and capital. Interest rate sensitivity is measured as the difference between the volume of assets and liabilities, at a point in time, that are subject to repricing at various time horizons, known as interest rate sensitivity gaps.


8155


The following table presents sensitivity gaps for these different intervals.
 
September 30, 2020 March 31, 2021
(dollars in thousands)(dollars in thousands)3 Mos.
or Less
More Than
3 Mos.
to 6 Mos.
More Than
6 Mos.
to 12 Mos.
More Than
12 Mos.
to 3 Yrs.
More Than
3 Yrs.
to 5 Yrs.
More Than
5 Yrs.
Non-Rate-
Sensitive
Total(dollars in thousands)3 Mos.
or Less
More Than
3 Mos.
to 6 Mos.
More Than
6 Mos.
to 12 Mos.
More Than
12 Mos.
to 3 Yrs.
More Than
3 Yrs.
to 5 Yrs.
More Than
5 to 15 Yrs.
More Than
15 Yrs.
Non-Rate-
Sensitive
Total
Interest-earning assets:Interest-earning assets:Interest-earning assets:
Cash & cash equivalentsCash & cash equivalents$79,066 $— $— $— $— $— $— $79,066 Cash & cash equivalents$69,101 $— $— $— $— $— $— $— $69,101 
FHLB StockFHLB Stock18,235 — — — 45 8,304 — 26,584 FHLB Stock1,223 — — — — — 8,628 — 9,851 
Investment securities (1)
Investment securities (1)
177,317 29,417 54,321 122,961 114,937 612,515 — 1,111,468 
Investment securities (1)
144,455 29,037 52,692 108,864 120,887 419,752 173,418 — 1,049,105 
LHFS LHFS421,737 — — — — — — 421,737  LHFS390,223 — — — — — — — 390,223 
LHFI (1)
LHFI (1)
1,314,755 421,255 705,255 1,225,223 993,713 634,168 — 5,294,369 
LHFI (1)
1,272,762 431,084 679,577 1,122,086 1,043,257 725,761 17,247 — 5,291,774 
TotalTotal2,011,110 450,672 759,576 1,348,184 1,108,695 1,254,987 — 6,933,224 Total1,877,764 460,121 732,269 1,230,950 1,164,144 1,145,513 199,293 — 6,810,054 
Non-interest-earning assetsNon-interest-earning assets— — — — — — 476,417 476,417 Non-interest-earning assets— — — — — — — 455,137 455,137 
Total assetsTotal assets$2,011,110 $450,672 $759,576 $1,348,184 $1,108,695 $1,254,987 $476,417 $7,409,641 Total assets$1,877,764 $460,121 $732,269 $1,230,950 $1,164,144 $1,145,513 $199,293 $455,137 $7,265,191 
Interest-bearing liabilities:Interest-bearing liabilities:Interest-bearing liabilities:
Interest-bearing demand deposit accounts (2)
$545,890 $— $— $— $— $— $— $545,890 
Demand deposit accounts (2)
Demand deposit accounts (2)
$557,900 $— $— $— $— $— $— $— $557,900 
Savings accounts (2)
Savings accounts (2)
258,727 — — — — — — 258,727 
Savings accounts (2)
287,028 — — — — — — — 287,028 
Money market
accounts (2)
Money market
accounts (2)
2,512,440 — — — — — — 2,512,440 
Money market
accounts (2)
2,665,875 — — — — — — — 2,665,875 
Certificates of depositCertificates of deposit366,056 420,413 235,244 132,719 20,376 31 — 1,174,839 Certificates of deposit403,695 110,628 411,739 235,157 17,191 297 — 1,178,714 
Federal funds purchased and securities sold under agreements to repurchaseFederal funds purchased and securities sold under agreements to repurchase— — — — — — — — Federal funds purchased and securities sold under agreements to repurchase50,000 — — — — — — — 50,000 
FHLB advancesFHLB advances453,000 — — — 1,125 4,465 — 458,590 FHLB advances28,000 — — — — — — — 28,000 
BorrowingsBorrowings55,933 27 40 — — — — 56,000 Borrowings6,500 — — — — — — — 6,500 
Long-term debt (3)
Long-term debt (3)
60,791 — — — — 65,000 — 125,791 
Long-term debt (3)
60,885 — — — 65,000 — — — 125,885 
TotalTotal4,252,837 420,440 235,284 132,719 21,501 69,496 — 5,132,277 Total4,059,883 110,628 411,739 235,157 82,191 297 — 4,899,902 
Non-interest bearing liabilitiesNon-interest bearing liabilities— — — — — — 1,581,058 1,581,058 Non-interest bearing liabilities— — — — — — — 1,663,826 1,663,826 
Shareholders' equity— — — — — — 696,306 696,306 
Shareholders' EquityShareholders' Equity— — — — — — — 701,463 701,463 
Total liabilities and shareholders' equityTotal liabilities and shareholders' equity$4,252,837 $420,440 $235,284 $132,719 $21,501 $69,496 $2,277,364 $7,409,641 Total liabilities and shareholders' equity$4,059,883 $110,628 $411,739 $235,157 $82,191 $$297 $2,365,289 $7,265,191 
Interest sensitivity gapInterest sensitivity gap$(2,241,727)$30,232 $524,292 $1,215,465 $1,087,194 $1,185,491 Interest sensitivity gap$(2,182,119)$349,493 $320,530 $995,793 $1,081,953 $1,145,506 $198,996 
Cumulative interest sensitivity gapCumulative interest sensitivity gapCumulative interest sensitivity gap
TotalTotal$(2,241,727)$(2,211,495)$(1,687,203)$(471,738)$615,456 $1,800,947 Total$(2,182,119)$(1,832,626)$(1,512,096)$(516,303)$565,650 $1,711,156 $1,910,152 
As a % of total assetsAs a % of total assets(30)%(30)%(23)%(6)%%24 %As a % of total assets(30)%(25)%(21)%(7)%%24 %26 %
As a % of cumulative interest-bearing liabilitiesAs a % of cumulative interest-bearing liabilities47 %53 %66 %91 %112 %135 %As a % of cumulative interest-bearing liabilities46 %56 %67 %89 %112 %135 %139 %

(1)Based on contractual maturities, repricing dates and forecasted principal payments assuming normal amortization and, where applicable, prepayments.
(2)Assumes 100% of interest-bearing non-maturity deposits are subject to repricing in three months or less.
(3)Based on contractual maturity or our expected sale date.

maturity.

8256


As of March 31, 2021, the Company is considered liability-sensitive as exhibited by the gap table but our net interest income sensitivity analysis shows positive results in the increasing interest rate scenarios. This is because of the impact of our historical deposit repricing betas which result in an assumed delay in repricing of deposits in an increasing interest rate scenario and a lower magnitude of repricing compared to the repricing of loans and other interest-earning assets. Net interest income would be expected to rise in the long term if interest rates were to rise due to the Bank’s cumulative asset-sensitive position.

Changes in the mix of interest-earning assets or interest-bearing liabilities can either increase or decrease the net interest margin, without affecting interest rate sensitivity. In addition, the interest rate spread between an earning asset and its funding liability can vary significantly, while the timing of repricing for both the asset and the liability remains the same, thereby impacting net interest income. This characteristic is referred to as basis risk. Varying interest rate environments can create unexpected changes in prepayment levels of assets and liabilities that are not reflected in the interest rate sensitivity analysis. These prepayments may have a significant impact on our net interest margin. Because of these factors, an interest sensitivity gap analysis may not provide an accurate assessment of our actual exposure to changes in interest rates.

The estimated impact on our net interest income over a time horizon of one year and the change in net portfolio value as of September 30, 2020March 31, 2021 and December 31, 20192020 are provided in the table below. For the scenarios shown, the interest rate simulation assumes an instantaneous and sustained shift in market interest rates and no change in the composition or size of the balance sheet.
September 30, 2020December 31, 2019 March 31, 2021December 31, 2020
Change in Interest Rates
(basis points) (1)
Change in Interest Rates
(basis points) (1)
Percentage Change
Change in Interest Rates
(basis points) (1)
Percentage Change
Net Interest Income (2)
Net Portfolio Value (3)
Net Interest Income (2)
Net Portfolio Value (3)
Net Interest Income (2)
Net Portfolio Value (3)
Net Interest Income (2)
Net Portfolio Value (3)
+200+2003.3 %(6.1)%1.0 %(11.6)%+2007.7 %(10.7)%3.5 %(9.3)%
+100+1001.1 %(2.4)%0.6 %(5.4)%+1003.4 %(6.1)%1.2 %(4.3)%
-100-100(3.6)%(4.8)%(0.9)%4.1 %-100(5.5)%(2.8)%(3.8)%(3.7)%
-200-200(4.5)%(7.1)%(2.4)%6.5 %-200(7.6)%(6.4)%(4.7)%(5.7)%

(1)For purposes of our model, we assume interest rates will not go below zero. This "floor" limits the effect of a potential negative interest rate shock in a low rate environment like the one we are currently experiencing.
(2)This percentage change represents the impact to net interest income for a one-year period, assuming there is no change in the structure of the balance sheet.
(3)This percentage change represents the impact to the net present value of equity, assuming there is no change in the structure of the balance sheet.

At September 30, 2020,March 31, 2021, we believe our net interest income sensitivity did not exhibit a strong bias to either an increase in interest rates or a decline in interest rates. While the Company is considered liability sensitive as exhibited by the gap table and the projected change in the net portfolio value, our net interest income sensitivity analysis shows positive results in the increasing interest rate scenarios. This is because of the impact of our historical deposit repricing betas which result in an assumed delay in repricing of deposits in an increasing interest rate scenario. The changes in interest rate sensitivity between December 31, 20192020 and September 30, 2020March 31, 2021 reflected the impact of lower market interest rates, a flatter yield curve and changes to overall balance sheet composition. Some of the assumptions made in the simulation model may not materialize and unanticipated events and circumstances will occur. We do not allow for negative rate assumptions in our model, but actual results in extreme interest rate decline scenarios may result in negative rate assumptions which may cause the modeling results to be inherently unreliable. In addition, the simulation model does not take into account any future actions that we could undertake to mitigate an adverse impact due to changes in interest rates from those expected, in the actual level of market interest rates or competitive influences on our deposits.


8357


ITEM 4CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures
The Company carried out an evaluation, with the participation of our management and under the supervision of our Chief Executive Officer and our Chief Financial Officer, of the effectiveness of our disclosure controls and procedures (as defined under Rule 13a-15(e) and Rule 15d-15(e) under the Exchange Act) as of the end of the period covered by this report. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective as of September 30, 2020.March 31, 2021.

Changes in Internal Control over Financial Reporting

As required by Rule 13a-15(d), our management, including our Chief Executive Officer and Chief Financial Officer, also conducted an evaluation of our internal control over financial reporting to determine whether any changes occurred during the quarter ended September 30, 2020March 31, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

There were no changes to our internal control over financial reporting that occurred during the quarter ended September 30, 2020March 31, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.



PART II - OTHER INFORMATION
 

ITEM 1LEGAL PROCEEDINGS

Because the nature of our business involves, among other things, the collection of numerous accounts, the validity of liens and compliance with various state and federal laws, we are subject to various legal proceedings in the ordinary course of our business related to foreclosures, bankruptcies, condemnation and quiet title actions and alleged statutory and regulatory violations. We are also subject to legal proceedings in the ordinary course of business related to employment and other consumer matters, including purported class and collective actions. We do not expect that these proceedings, taken as a whole, will have a material adverse effect on our business, financial position or our results of operations. There are currently no matters that, in the opinion of management, would have a material adverse effect on our consolidated balance sheet, results of operation or liquidity, or for which there would be a reasonable possibility of such a loss based on information known at this time.



8458


ITEM 1ARISK FACTORS

Refer to Item 1A of Part I of the Company’s Annual Report on Form 10-K for the year ended December 31, 2019, Item 1A of Part II of the Company’s Quarterly Reports on Form 10-Q for the quarters ended March 31, 2020 and June 30, 2020 for a discussion of factors that could materially and adversely affect our business, financial condition, liquidity, results of operations and capital position.













8559


ITEM 2UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

Purchases of Equity Securities by the Issuer
Shares repurchased, on a settlement-date basis, pursuant to the common equity repurchase program during the three monthsquarter ended September 30, 2020March 31, 2021 were as follows.
(in thousands, expect share and per share information)
Total shares of common stock purchased (1) (2) (3)
Average price paid per share of common stockTotal number of shares purchased as part of publicly announced plansDollar value of remaining authorized repurchase
July270,017 $24.00 270,017 $979 (2)
August34,479 27.38 34,479 35 (2)
September714,276 26.50 714,276 6,070 (3)
Total1,018,772 $25.87 1,018,772 

(1) Includes shares of the Company's common stock acquired by the Company in connection with satisfaction of tax withholding obligations on vested restricted stock units and equity compensation arrangements.
(2) Stock repurchases in July and August were made pursuant to a Board authorized share repurchase program approved on January 23, 2020 pursuant to which the Company could purchase up to $25.0 million of its issued and outstanding common stock, no par value, at prevailing market rates at the time of such purchase.
(3) Stock repurchases in September were made pursuant to a Board authorized share repurchase program approved on July 23, 2020 pursuant to which the Company could purchase up to $25 million of its issued and outstanding common stock, no par value, at prevailing market rates at the time of such purchase. During October 2020 the Company completed this repurchase authorization.
(in thousands, expect share and per share information)
Total shares of common stock purchased
Average price paid per share of common stockDollar value of remaining authorized repurchase
January— $— $25,000 
February288,481 41.50 13,027 
March272,515 47.81 — 
Total560,996 $44.56 





Sales of Unregistered Securities

There were no sales of unregistered securities during the thirdfirst quarter of 2020.2021.


8660



ITEM 3DEFAULTS UPON SENIOR SECURITIES

Not applicable.

ITEM 4MINE SAFETY DISCLOSURES

Not applicable.

ITEM 5OTHER INFORMATION



Not applicable.

8761


ITEM 6EXHIBITS
EXHIBIT INDEX
Exhibit
Number
Description
10.1
10.2
31.1
31.2
32 (1)
101 INSInline XBRL Instance Document
101.SCH  Inline XBRL Taxonomy Extension Schema Document
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEFInline XBRL Taxonomy Extension Label Linkbase Document
101.LABInline XBRL Taxonomy Extension Presentation Linkbase Document
101.PREInline XBRL Taxonomy Extension Definitions Linkbase Document
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)


(1)This exhibit shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, or otherwise subject to the liability of that Section. Such exhibit shall not be deemed incorporated into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934.

8862


SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Seattle, State of Washington, on November 6, 2020.May 7, 2021.
 
HomeStreet, Inc.
By:/s/ Mark K. Mason
 Mark K. Mason
 President and Chief Executive Officer
(Principal Executive Officer)


HomeStreet, Inc.
By:/s/ John M. Michel
 John M. Michel
 Executive Vice President and Chief Financial Officer
(Principal Financial Officer)

8963