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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 20222023
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from __________ to __________
Commission File Number: 001-40465
Marqeta, Inc.
(Exact name of registrant as specified in its charter)
Delaware27-4306690
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification Number)
180 Grand Avenue, 6th Floor, Oakland, California94612
(Address of principal executive offices)(Zip Code)

(888) 462-7738
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A common stock, $0.0001 par value per shareMQThe Nasdaq Stock Market LLC
(Nasdaq Global Select Market)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
As of August 5, 2022,4, 2023, there were 445,684,316475,928,000 shares of the registrant's Class A common stock, par value $0.0001 per share, outstanding and 103,183,50354,671,318 shares of the registrant's Class B common stock, par value $0.0001 per share, outstanding.



TABLE OF CONTENTS

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Note About Forward-Looking Statements
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of the federal securities laws, which are statements that involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as “may,” “will,” “shall,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements contained in this Quarterly Report on Form 10-Q include, but are not limited to, statements about:
uncertainties related to U.S. and global economies and the effect of the COVID-19 pandemic and other public health emergencies on global economies our business, results of operations, financial condition, demand for our Platform,platform, sales cycles and Customercustomer retention;
our future financial performance, including our net revenue, costs of revenue, gross profit, and operating expenses and our ability to achieve future profitability;
the anticipated accounting treatment of our customer agreements and the risk that such accounting treatment may be subject to further changes or developments;
our ability to effectively manage or sustain our growth and expand our operations;
our ability to enhance our Platformplatform and services and develop and expand our capabilities;
our ability to further attract, retain, diversify, and expand our Customercustomer base;
our ability to maintain our relationships with our Issuing Banks and Card Networks;
our strategies, plans, objectives, and goals;
our plans to expand internationally;
our ability to compete in existing and new markets and offerings;
our estimated market opportunity;
economic and industry trends, projected growth, or trend analysis;
the impact of increasing geopolitical uncertainty, ongoing instability in the financial services and banking sectors, rising inflation, and increased labor market competition;
our ability to develop and protect our brand;
our ability to comply with laws and regulations;
our ability to successfully defend litigation brought against us;
our ability to attract and retain qualified employees and key personnel;
our ability to recognize efficiencies from the restructuring plan executed during the second quarter of 2023;
our ability to repurchase shares under our share repurchase program and receive expected financial benefits;
our ability to maintain effective disclosure controls and internal controls over financial reporting, including our ability to remediate our material weakness in our internal control over financial reporting; and
the increased expenses associated with being a public company.
3


We caution you that the foregoing list may not contain all of the forward-looking statements made in this Quarterly Report on Form 10-Q. You should not rely upon forward-looking statements as predictions of future events. We have based the forward-looking statements contained in this Quarterly Report on Form 10-Q primarily on our current expectations and projections about future events and trends that we believe may affect our business, results of operations, financial condition, and prospects. The outcome of the events described in these forward-looking statements is subject to risks, uncertainties, and other factors described in the section titled “Risk Factors” and elsewhere in this Quarterly Report on Form 10-Q. Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this Quarterly Report on Form 10-Q. The results, events, and circumstances reflected in the forward-looking statements may not be achieved or occur, and actual results, events, or circumstances could differ materially from those described in the forward-looking statements. The forward-looking statements made in this Quarterly Report on Form 10-Q relate only to events as of the date on which the statements are made. We undertake no obligation to update any forward-looking statements made in this Quarterly Report on Form 10-Q to reflect events or circumstances after the date of this Quarterly Report on Form 10-Q or to reflect new information or the occurrence of unanticipated events, except as required by law. Unless otherwise indicated or unless the context requires otherwise, all references in this document to “Marqeta”, the “Company”, the “Registrant,” “we”, “us”, “our”, or similar references are to Marqeta, Inc. Capitalized terms used and not defined above are defined elsewhere within this Quarterly Report on Form 10-Q.
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Table of Contents
PART I - Financial Information
Item 1. Financial Statements
Marqeta, Inc.
Condensed Consolidated Balance Sheets
(in thousands, except share and per share amounts)
(unaudited)
June 30,
2022
December 31,
2021
June 30,
2023
December 31,
2022
AssetsAssetsAssets
Current assets:Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$1,220,273 $1,247,581 Cash and cash equivalents$950,157 $1,183,846 
Restricted cashRestricted cash7,800 7,800 Restricted cash9,375 7,800 
Marketable securities444,873 452,875 
Short-term investmentsShort-term investments432,354 440,858 
Accounts receivable, netAccounts receivable, net8,109 13,187 Accounts receivable, net15,253 15,569 
Settlements receivable, netSettlements receivable, net10,433 11,266 Settlements receivable, net10,515 18,028 
Network incentives receivableNetwork incentives receivable13,266 30,399 Network incentives receivable67,063 42,661 
Prepaid expenses and other current assetsPrepaid expenses and other current assets38,642 35,617 Prepaid expenses and other current assets29,098 38,007 
Total current assetsTotal current assets1,743,396 1,798,725 Total current assets1,513,815 1,746,769 
Property and equipment, netProperty and equipment, net8,643 9,687 Property and equipment, net14,330 7,440 
Operating lease right-of-use assets, netOperating lease right-of-use assets, net10,185 11,296 Operating lease right-of-use assets, net7,784 9,015 
Equity method investment7,875 8,384 
GoodwillGoodwill123,446 — 
Other assetsOther assets6,831 2,286 Other assets44,768 7,122 
Total assetsTotal assets$1,776,930 $1,830,378 Total assets$1,704,143 $1,770,346 
Liabilities and stockholders’ equityLiabilities and stockholders’ equityLiabilities and stockholders’ equity
Current liabilities:Current liabilities:Current liabilities:
Accounts payableAccounts payable$901 $2,693 Accounts payable$2,818 $3,798 
Revenue share payableRevenue share payable117,087 121,179 Revenue share payable125,853 142,194 
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities110,517 114,096 Accrued expenses and other current liabilities189,669 136,887 
Total current liabilitiesTotal current liabilities228,505 237,968 Total current liabilities318,340 282,879 
Operating lease liabilities, net of current portionOperating lease liabilities, net of current portion10,786 12,427 Operating lease liabilities, net of current portion7,132 9,034 
Other liabilitiesOther liabilities3,082 6,557 Other liabilities6,056 5,477 
Total liabilitiesTotal liabilities242,373 256,952 Total liabilities331,528 297,390 
Commitments and contingencies (Note 7)Commitments and contingencies (Note 7)00Commitments and contingencies (Note 7)
Stockholders’ equity:Stockholders’ equity:Stockholders’ equity:
Preferred stock, $0.0001 par value; 100,000,000 and 100,000,000 shares authorized, no shares issued and outstanding as of June 30, 2022 and December 31, 2021, respectively— — 
Common stock, $0.0001 par value: 1,500,000,000 and 1,500,000,000 Class A shares authorized, 442,733,727 and 421,792,153 shares issued and outstanding as of June 30, 2022 and December 31, 2021, respectively. 600,000,000 and 600,000,000 Class B shares authorized, 103,200,003 and 119,591,365 shares issued and outstanding as of June 30, 2022 and December 31, 2021, respectively54 54 
Preferred stock, $0.0001 par value; 100,000,000 and 100,000,000 shares authorized, no shares issued and outstanding as of June 30, 2023 and December 31, 2022, respectivelyPreferred stock, $0.0001 par value; 100,000,000 and 100,000,000 shares authorized, no shares issued and outstanding as of June 30, 2023 and December 31, 2022, respectively— — 
Common stock, $0.0001 par value: 1,500,000,000 and 1,500,000,000 Class A shares authorized, 479,526,954 and 486,530,334 shares issued and outstanding as of June 30, 2023 and December 31, 2022, respectively. 600,000,000 and 600,000,000 Class B shares authorized, 54,689,722 and 54,833,765 shares issued and outstanding as of June 30, 2023 and December 31, 2022, respectivelyCommon stock, $0.0001 par value: 1,500,000,000 and 1,500,000,000 Class A shares authorized, 479,526,954 and 486,530,334 shares issued and outstanding as of June 30, 2023 and December 31, 2022, respectively. 600,000,000 and 600,000,000 Class B shares authorized, 54,689,722 and 54,833,765 shares issued and outstanding as of June 30, 2023 and December 31, 2022, respectively52 53 
Additional paid-in capitalAdditional paid-in capital2,067,435 1,993,055 Additional paid-in capital2,103,870 2,082,373 
Accumulated other comprehensive lossAccumulated other comprehensive loss(10,193)(2,230)Accumulated other comprehensive loss(1,476)(7,237)
Accumulated deficitAccumulated deficit(522,739)(417,453)Accumulated deficit(729,831)(602,233)
Total stockholders’ equityTotal stockholders’ equity1,534,557 1,573,426 Total stockholders’ equity1,372,615 1,472,956 
Total liabilities and stockholders’ equityTotal liabilities and stockholders’ equity$1,776,930 $1,830,378 Total liabilities and stockholders’ equity$1,704,143 $1,770,346 
See accompanying notes to condensed consolidated financial statements.Condensed Consolidated Financial Statements.
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Marqeta, Inc.
Condensed Consolidated Statements of Operations and Comprehensive Loss
(in thousands, except share and per share amounts)
(unaudited)
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
20222021202220212023202220232022
Net revenueNet revenue$186,678 $122,266 $352,780 $230,249 Net revenue$231,115 $186,678 $448,456 $352,780 
Costs of revenueCosts of revenue108,629 75,291 200,005 133,417 Costs of revenue146,506 108,629 274,685 200,005 
Gross profitGross profit78,049 46,975 152,775 96,832 Gross profit84,609 78,049 173,771 152,775 
Operating expenses:Operating expenses:Operating expenses:
Compensation and benefitsCompensation and benefits97,868 97,755 198,216 144,658 Compensation and benefits126,788 97,868 274,547 198,216 
TechnologyTechnology13,154 7,569 24,538 13,195 Technology13,154 13,154 27,744 24,538 
Professional servicesProfessional services5,794 3,831 10,564 8,028 Professional services4,873 5,794 10,310 10,564 
OccupancyOccupancy1,148 907 2,263 1,993 Occupancy1,057 1,148 2,211 2,263 
Depreciation and amortizationDepreciation and amortization921 874 1,900 1,781 Depreciation and amortization2,494 921 4,474 1,900 
Marketing and advertisingMarketing and advertising886 495 1,445 990 Marketing and advertising561 886 1,002 1,445 
Other operating expensesOther operating expenses4,995 3,530 9,838 4,825 Other operating expenses5,103 4,995 10,336 9,838 
Total operating expensesTotal operating expenses124,766 114,961 248,764 175,470 Total operating expenses154,030 124,766 330,624 248,764 
Loss from operationsLoss from operations(46,717)(67,986)(95,989)(78,638)Loss from operations(69,421)(46,717)(156,853)(95,989)
Other income (expense), netOther income (expense), net1,802 (481)(9,875)(2,648)Other income (expense), net10,762 1,802 22,434 (9,875)
Loss before income tax expenseLoss before income tax expense(44,915)(68,467)(105,864)(81,286)Loss before income tax expense(58,659)(44,915)(134,419)(105,864)
Income tax expense (benefit)Income tax expense (benefit)(227)87 (578)106 Income tax expense (benefit)138 (227)(6,821)(578)
Net lossNet loss$(44,688)$(68,554)$(105,286)$(81,392)Net loss$(58,797)$(44,688)$(127,598)$(105,286)
Other comprehensive income (loss), net of taxes:Other comprehensive income (loss), net of taxes:Other comprehensive income (loss), net of taxes:
Change in foreign currency translation adjustmentChange in foreign currency translation adjustment(181)(12)(200)(26)Change in foreign currency translation adjustment100 (181)119 (200)
Net change in unrealized gain (loss) on marketable securities(1,896)(56)(7,763)(87)
Net change in unrealized gain (loss) on short-term investmentsNet change in unrealized gain (loss) on short-term investments1,607 (1,896)5,642 (7,763)
Net other comprehensive income (loss)Net other comprehensive income (loss)(2,077)(68)$(7,963)$(113)Net other comprehensive income (loss)1,707 (2,077)$5,761 $(7,963)
Comprehensive lossComprehensive loss$(46,765)$(68,622)$(113,249)$(81,505)Comprehensive loss$(57,090)$(46,765)$(121,837)$(113,249)
Net loss per share attributable to common stockholders, basic and dilutedNet loss per share attributable to common stockholders, basic and diluted$(0.08)$(0.29)$(0.19)$(0.44)Net loss per share attributable to common stockholders, basic and diluted$(0.11)$(0.08)$(0.24)$(0.19)
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and dilutedWeighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted544,704,146 234,669,664 543,524,008 183,784,697 Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted538,267,449 544,704,146 538,988,940 543,524,008 
See accompanying notes to condensed consolidated financial statements.Condensed Consolidated Financial Statements.
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Marqeta, Inc.
Condensed Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders' Equity (Deficit)
(in thousands, except share amounts)
(unaudited)

Preferred StockCommon Stock
Additional
Paid-in
Capital
Accumulated Other
Comprehensive Income (loss)
Accumulated
Deficit
Total
Stockholders’
 Equity
SharesAmountSharesAmount
Balance as of December 31, 2021— $— 541,383,518 $54 $1,993,055 $(2,230)$(417,453)$1,573,426 
Issuance of common stock upon exercise of options— — 1,604,022 — 2,285 — — 2,285 
Repurchase of early exercised stock options— — (22,751)— — — — — 
Issuance of common stock upon net settlement of restricted stock units— — 642,827 — (4,702)— — (4,702)
Vesting of common stock warrants— — — — 2,102 — — 2,102 
Share-based compensation expense— — — — 37,005 — — 37,005 
Change in accumulated other comprehensive income (loss)— — — — — (5,886)— (5,886)
Net loss— — — — — — (60,598)(60,598)
Balance as of March 31, 2022— $— 543,607,616 $54 $2,029,745 $(8,116)$(478,051)$1,543,632 
Issuance of common stock upon exercise of options— — 1,314,467 — 1,543 — — 1,543 
Repurchase of early exercised stock options— — (28,268)— — — — — 
Issuance of common stock under employee stock purchase plan— — 368,955 — 2,775 — — 2,775 
Issuance of common stock upon net settlement of restricted stock units— — 670,960 — (3,878)— — (3,878)
Vesting of common stock warrants— — — — 2,102 — — 2,102 
Share-based compensation expense— — — — 35,148 — — 35,148 
Change in accumulated other comprehensive income (loss)— — — — — (2,077)— (2,077)
Net loss— — — — — — (44,688)(44,688)
Balance as of June 30, 2022— $— 545,933,730 $54 $2,067,435 $(10,193)$(522,739)$1,534,557 
See accompanying notes to condensed consolidated financial statements.







Common Stock
Additional
Paid-in
Capital
Accumulated Other
Comprehensive Income (loss)
Accumulated
Deficit
Total
Stockholders’
Equity
SharesAmount
Balance as of December 31, 2022541,364,099 $53 $2,082,373 $(7,237)$(602,233)$1,472,956 
Issuance of common stock upon exercise of options803,333 — 1,051 — — 1,051 
Issuance of common stock upon net settlement of restricted stock units1,469,996 — (3,746)— — (3,746)
Vesting of common stock warrants— — 2,102 — — 2,102 
Share-based compensation— — 47,027 — — 47,027 
Repurchase and retirement of common stock, including excise tax(3,205,808)— (20,993)— (20,993)
Change in accumulated other comprehensive income (loss)— — — 4,054 — 4,054 
Net loss— — — — (68,801)(68,801)
Balance as of March 31, 2023540,431,620 $53 $2,107,814 $(3,183)$(671,034)$1,433,650 
Issuance of common stock upon exercise of options827,683 — 1,310 — — 1,310 
Issuance of common stock under employee stock purchase plan446,228 — 1,775 — — 1,775 
Issuance of common stock upon net settlement of restricted stock units2,679,165 — (6,324)— — (6,324)
Vesting of common stock warrants— — 2,372 — — 2,372 
Share-based compensation— — 45,419 — — 45,419 
Repurchase and retirement of common stock, including excise tax(10,168,020)(1)(48,496)— — (48,497)
Change in accumulated other comprehensive income (loss)— — — 1,707 — 1,707 
Net loss— — — — (58,797)(58,797)
Balance as of June 30, 2023534,216,676 $52 $2,103,870 $(1,476)$(729,831)$1,372,615 
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Table of Contents
Marqeta, Inc.
Condensed Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders' Equity (Deficit)
(in thousands, except share amounts)
(unaudited)

Redeemable Convertible
Preferred Stock
Common Stock
Additional
Paid-in
Capital
Accumulated Other
Comprehensive Income (loss)
Accumulated
Deficit
Total
Stockholders’
Deficit
SharesAmountSharesAmount
Balance as of December 31, 2020351,844,340 $501,881 130,312,838 $13 $39,769 $25 $(253,524)$(213,717)
Issuance of common stock upon exercise of vested options— — 1,904,186 — 1,410 — — 1,410 
Issuance of common stock upon early exercise of unvested options— — 319,883 — — — — — 
Repurchase of early exercised stock options— — (18,567)— — — — — 
Vesting of early exercised stock options— — — — 223 — — 223 
Share-based compensation expense— — — — 11,392 — — 11,392 
Change in accumulated other comprehensive income (loss)— — — — — (45)— (45)
Net loss— — — — — — (12,838)(12,838)
Balance as of March 31, 2021351,844,340 $501,881 132,518,340 $13��$52,794 $(20)$(266,362)$(213,575)
Issuance of common stock upon initial public offering, net of issuance costs— — 52,272,727 1,312,331 — — 1,312,338 
Conversion of redeemable convertible preferred stock to common stock upon initial public offering(351,844,340)(501,881)351,844,340 34 501,847 — — 501,881 
Reclassification of redeemable convertible preferred stock warrant liabilities to common stock and additional paid-in capital upon initial public offering— — — — 5,438 — — 5,438 
Issuance of common stock upon exercise of options— — 859,343 — 1,161 — — 1,161 
Repurchase of early exercised stock options— — (9,897)— — — — — 
Issuance of common stock upon net settlement of restricted stock units— — 730,186 — (10,273)— — (10,273)
Issuance of common stock upon exercise of common stock warrants— — 668,412 — — — — — 
Vesting of common stock warrants— — — — 2,102 — — 2,102 
Share-based compensation expense— — — — 55,536 — — 55,536 
Change in accumulated other comprehensive income (loss)— — — — — (68)— (68)
Net loss— — — — — — (68,554)(68,554)
Balance as of June 30, 2021— $— 538,883,451 $54 $1,920,936 $(88)$(334,916)$1,585,986 
Common Stock
Additional
Paid-in
Capital
Accumulated Other
Comprehensive Income (loss)
Accumulated
Deficit
Total
Stockholders’
 Equity
SharesAmount
Balance as of December 31, 2021541,383,518 $54 $1,993,055 $(2,230)$(417,453)$1,573,426 
Issuance of common stock upon exercise of options1,604,022 — 2,285 — — 2,285 
Repurchase of early exercised stock options(22,751)— — — — — 
Issuance of common stock upon net settlement of restricted stock units642,827 — (4,702)— — (4,702)
Vesting of common stock warrants— — 2,102 — — 2,102 
Share-based compensation— — 37,005 — — 37,005 
Change in accumulated other comprehensive income (loss)— — — (5,886)— (5,886)
Net loss— — — — (60,598)(60,598)
Balance as of March 31, 2022543,607,616 $54 $2,029,745 $(8,116)$(478,051)$1,543,632 
Issuance of common stock upon exercise of options1,314,467 — 1,543 — — 1,543 
Repurchase of early exercised stock options(28,268)— — — — — 
Issuance of common stock under employee stock purchase plan368,955 — 2,775 — — 2,775 
Issuance of common stock upon net settlement of restricted stock units670,960 — (3,878)— — (3,878)
Vesting of common stock warrants— — 2,102 — — 2,102 
Share-based compensation— — 35,148 — — 35,148 
Change in accumulated other comprehensive income (loss)— — — (2,077)— (2,077)
Net loss— — — — (44,688)(44,688)
Balance as of June 30, 2022545,933,730 $54 $2,067,435 $(10,193)$(522,739)$1,534,557 
See accompanying notes to condensed consolidated financial statements.Condensed Consolidated Financial Statements.


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Marqeta, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)
Six Months Ended June 30,Six Months Ended June 30,
2022202120232022
Cash flows from operating activities:Cash flows from operating activities:Cash flows from operating activities:
Net lossNet loss$(105,286)$(81,392)Net loss$(127,598)$(105,286)
Adjustments to reconcile net loss to net cash provided by operating activities:Adjustments to reconcile net loss to net cash provided by operating activities:Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortizationDepreciation and amortization1,900 1,781 Depreciation and amortization4,474 1,900 
Share-based compensation expenseShare-based compensation expense72,153 66,928 Share-based compensation expense90,164 72,153 
Non-cash postcombination compensation expenseNon-cash postcombination compensation expense32,430 — 
Non-cash operating leases expenseNon-cash operating leases expense1,111 1,058 Non-cash operating leases expense1,231 1,111 
Amortization of premium on marketable securities338 716 
Amortization of premium (accretion of discount) on short-term investmentsAmortization of premium (accretion of discount) on short-term investments(2,311)338 
Impairment of other financial instrumentsImpairment of other financial instruments11,616 — Impairment of other financial instruments— 11,616 
OtherOther326 2,974 Other499 326 
Changes in operating assets and liabilities:Changes in operating assets and liabilities:Changes in operating assets and liabilities:
Accounts receivableAccounts receivable5,067 2,416 Accounts receivable63 5,067 
Settlements receivableSettlements receivable833 3,269 Settlements receivable7,513 833 
Network incentives receivableNetwork incentives receivable17,133 (17,415)Network incentives receivable(24,402)17,133 
Prepaid expenses and other assetsPrepaid expenses and other assets(14,982)354 Prepaid expenses and other assets14,467 (14,982)
Accounts payableAccounts payable(1,609)(18)Accounts payable(3,239)(1,609)
Revenue share payableRevenue share payable(4,092)3,824 Revenue share payable(16,341)(4,092)
Accrued expenses and other liabilitiesAccrued expenses and other liabilities(6,987)22,738 Accrued expenses and other liabilities(11,828)(6,987)
Operating lease liabilitiesOperating lease liabilities(1,464)(1,420)Operating lease liabilities(1,642)(1,464)
Net cash (used in) provided by operating activities(23,943)5,813 
Net cash used in operating activitiesNet cash used in operating activities(36,520)(23,943)
Cash flows from investing activities:Cash flows from investing activities:Cash flows from investing activities:
Purchases of property and equipmentPurchases of property and equipment(868)(1,096)Purchases of property and equipment(668)(868)
Purchases of marketable securities(12,999)(13,145)
Capitalization of internal-use softwareCapitalization of internal-use software(6,395)— 
Business combination, net of cash acquiredBusiness combination, net of cash acquired(131,914)— 
Maturities of marketable securities12,900 57,188 
Purchases of short-term investmentsPurchases of short-term investments(279,548)(12,999)
Net cash (used in) provided by investing activities(967)42,947 
Maturities of short-term investmentsMaturities of short-term investments296,000 12,900 
Net cash used in investing activitiesNet cash used in investing activities(122,525)(967)
Cash flows from financing activities:Cash flows from financing activities:Cash flows from financing activities:
Proceeds from initial public offering, net of underwriters’ discounts and commissions— 1,319,809 
Proceeds from exercise of stock options, including early exercised stock options, net of repurchase of early exercised unvested optionsProceeds from exercise of stock options, including early exercised stock options, net of repurchase of early exercised unvested options3,407 2,539 Proceeds from exercise of stock options, including early exercised stock options, net of repurchase of early exercised unvested options2,299 3,407 
Proceeds from shares issued in connection with employee stock purchase planProceeds from shares issued in connection with employee stock purchase plan2,775 — Proceeds from shares issued in connection with employee stock purchase plan1,775 2,775 
Taxes paid related to net share settlement of restricted stock unitsTaxes paid related to net share settlement of restricted stock units(8,580)(10,273)Taxes paid related to net share settlement of restricted stock units(10,070)(8,580)
Payment of deferred offering costs— (1,981)
Net cash (used in) provided by financing activities(2,398)1,310,094 
Net (decrease) increase in cash, cash equivalents, and restricted cash(27,308)1,358,854 
Repurchase of common stockRepurchase of common stock(67,073)— 
Net cash used in financing activitiesNet cash used in financing activities(73,069)(2,398)
Net decrease in cash, cash equivalents, and restricted cashNet decrease in cash, cash equivalents, and restricted cash(232,114)(27,308)
Cash, cash equivalents, and restricted cash- Beginning of periodCash, cash equivalents, and restricted cash- Beginning of period1,255,381 228,233 Cash, cash equivalents, and restricted cash- Beginning of period1,191,646 1,255,381 
Cash, cash equivalents, and restricted cash - End of periodCash, cash equivalents, and restricted cash - End of period$1,228,073 $1,587,087 Cash, cash equivalents, and restricted cash - End of period$959,532 $1,228,073 
See accompanying notes to condensed consolidated financial statements.Condensed Consolidated Financial Statements.
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Marqeta, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)
Six Months Ended June 30,Six Months Ended June 30,
2022202120232022
Reconciliation of cash, cash equivalents, and restricted cashReconciliation of cash, cash equivalents, and restricted cashReconciliation of cash, cash equivalents, and restricted cash
Cash and cash equivalentsCash and cash equivalents$1,220,273 $1,579,287 Cash and cash equivalents$950,157 $1,220,273 
Restricted cashRestricted cash7,800 7,800 Restricted cash9,375 7,800 
Total cash, cash equivalents, and restricted cashTotal cash, cash equivalents, and restricted cash$1,228,073 $1,587,087 Total cash, cash equivalents, and restricted cash$959,532 $1,228,073 
Supplemental disclosures of cash flow information:Supplemental disclosures of cash flow information:Supplemental disclosures of cash flow information:
Cash paid for operating lease liabilitiesCash paid for operating lease liabilities$2,096 $2,039 
Cash paid for income taxesCash paid for income taxes$84 $— Cash paid for income taxes$915 $84 
Supplemental disclosures of non-cash investing and financing activities:Supplemental disclosures of non-cash investing and financing activities:Supplemental disclosures of non-cash investing and financing activities:
Purchase of property and equipment accrued and not yet paidPurchase of property and equipment accrued and not yet paid$1,184 $1,476 Purchase of property and equipment accrued and not yet paid$137 $1,184 
Deferred offering costs not yet paid$— $1,153 
Share-based compensation capitalized to internal-use softwareShare-based compensation capitalized to internal-use software$2,282 $— 
Repurchase of common stock, including excise tax, accrued and not yet paidRepurchase of common stock, including excise tax, accrued and not yet paid$2,417 $— 
See accompanying notes to condensed consolidated financial statements.Condensed Consolidated Financial Statements.
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)

1.    Business Overview and Basis of Presentation
Marqeta, Inc., or (“the Company,Company”) creates digital payment technology for innovation leaders. The Company's modern card issuing platform or the Platform, places control over payment transactions into the hands of its customers or Customers, enabling them to develop modern, state-of-the-art product experiences.
The Company provides all of its Customerscustomers with issuer processor services and for most of its Customerscustomers it also acts as a card program manager. The Company primarily earns revenue from processing card transactions for its Customers.customers.
The Company was incorporated in the state of Delaware in 2010 and is headquartered in Oakland, California, with offices in the United States and United Kingdom and Australia and a legal entity in Australia, Brazil, Canada, and Singapore as of June 30, 2022.
Initial Public Offering
In June 2021, the Company completed an initial public offering, or the IPO, in which the Company issued and sold 52,272,727 shares of its newly authorized Class A common stock, which included 6,818,181 shares that were offered and sold pursuant to the full exercise of the underwriters’ option to purchase additional shares at a price of $27.00 per share. The Company received aggregate net proceeds of $1.3 billion after deducting underwriting discounts and commissions of $91.6 million and offering costs of $7.5 million.
Immediately prior to the completion of the IPO, the Company filed its Amended and Restated Certificate of Incorporation authorizing a total of 1,500,000,000 shares of Class A common stock which entitles holders to 1 vote per share, 600,000,000 shares of Class B common stock which entitles holders to 10 votes per share, and 100,000,000 shares of undesignated preferred stock. All shares of common stock then outstanding were reclassified as Class B common stock and all redeemable convertible preferred stock then outstanding were converted into 351,844,340 shares of common stock on a 1-for-one basis and reclassified into Class B common stock. In addition, 2,569,528 shares of common stock warrants were converted to an equivalent number of shares of Class B common stock warrants and 203,610 shares of convertible preferred stock warrants were converted to an equivalent number of shares of Class B common stock warrants.2023.
Basis of Presentation
The accompanying unaudited condensed consolidated financial statementsCondensed Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles in the United States of America or GAAP,(“GAAP”) and the applicable rules and regulations of the Securities and Exchange Commission, or the SEC,(“SEC”), for interim reporting. Certain information and note disclosures included in ourthe Company’s annual financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. The condensed consolidated balance sheetCondensed Consolidated Balance Sheet as of December 31, 20212022 has been derived from ourthe Company’s audited consolidated financial statements, which are included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2021,2022, which was filed with the SEC on March 11, 2022.February 28, 2023. The accompanying condensed consolidated financial statementsCondensed Consolidated Financial Statements should be read in conjunction with ourthe Company’s consolidated financial statements and notes thereto included in the Annual Report on Form 10-K.
The accompanying unaudited condensed consolidated financial statementsCondensed Consolidated Financial Statements include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of management, the accompanying condensed consolidated financial statementsCondensed Consolidated Financial Statements reflect all adjustments of a normal, recurring nature considered necessary for a fair presentation of the Company's consolidated financial position, results of operations, comprehensive loss, and cash flows for the interim periods presented. The interim results for the three and six months ended June 30, 20222023 are not necessarily indicative of the results that may be expected for the year ending December 31, 2022,2023, or for any other future annual or interim period.
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
Use of Estimates
The preparation of the financial statements requires management to make estimates and assumptions relating to reported amounts of assets and liabilities, disclosure of contingent liabilities, and reported amounts of revenue and expenses. Significant estimates and assumptions relateinclude, but are not limited to, the fair value and useful lives of equity awardsassets acquired and warrants, share-based compensation,liabilities assumed through business combinations, the estimation of contingent liabilities, the estimation of variable consideration in contracts with Customers,customers, and the reserve for contract contingencies and processing errors, the fair value of equity method investments, and the collectability of accounts receivable.errors. Actual results could differ materially from these estimates.
Business Risks and Uncertainties
The Company has incurred net losses since its inception. For the three and six months ended June 30, 2022,2023, the Company incurred net losses of $44.7$58.8 million and $105.3$127.6 million, respectively, and had an accumulated deficit of $522.7$729.8 million as of June 30, 2022.2023. The Company expects to incur net losses from operations for the foreseeable future as it incurs costs and expenses related to creating new products for Customers,customers, acquiring new Customers,customers, developing its brand, expanding into new geographies and developing the existing Platformplatform infrastructure. The Company believes that its cashCash and cash equivalents of $1.2 billion$950.2 million and marketable securitiesShort-term investments of $444.9$432.4 million as of June 30, 20222023 are sufficient to fund its operations through at least the next twelve months from the issuance of these financial statements.
In March 2020, the World Health Organization declared the outbreak of a novel coronavirus (COVID-19) as a pandemic. Since then, the COVID-19 pandemic has continued to spread throughout the United States and the world. The Company continues to monitor the situation and may take actions that alter its operations and business practices as may be required by federal, state, or local authorities or that the Company determines are in the best interests of its Customers, vendors, and employees. The economic effect of the pandemic combined with increased geopolitical uncertainty, rising inflation, and other public health emergencies might have an impact on the Company’s future reporting periods. The effects are difficult to predict and could result in material financial impact on the Company’s financial results.
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
2.    Summary of Significant Accounting Policies
The Company’s significant accounting policies are discussed in “Consolidated Financial Statements—Note 2. Summary of Significant Accounting Policies” in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2021.2022. There have been no significant changes to these policies during the three and six months ended June 30, 2022.2023, except for the addition of new policies relating to business combinations, goodwill and acquisition-related intangible assets, and restructuring as described below.
Segment Information
The Company operates as a single operating segment. The Company's chief operating decision maker is its Chief Executive Officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, allocating resources, and evaluating the Company's financial performance.
For the three and six months ended June 30, 20222023 and 2021,2022, revenue outside of the United States, based on the billing address of the Customer,customer, was not material. As of June 30, 20222023 and December 31, 2021,2022, long-lived assets located outside of the United States were not material.
Restricted Cash
Restricted cash consists of deposits with financial institutions that issue payment cards (credit, debit, or prepaid) either on their own behalf or on behalf of businesses that issue customized card products to their end users or (“Issuing Banks,Banks”) to provide the Issuing Bank collateral in the event that Customers’customers’ funds are not deposited at the Issuing Banks in time to settle Customers’customers’ transactions with the networks that provide the infrastructure for settlement and card payment information flows or (“Card Networks.Networks”). Restricted cash also includes cash used to secure a letter of credit for the Company’s lease of its office headquarters in Oakland, California.
New Accounting Standards Not Yet AdoptedCapitalized Internal-use Software Development Costs
As an emerging growth company, the Jumpstart Our Business Startups Act, or the JOBS Act, allows the Company to delay adoption of new or revised accounting pronouncements applicable to public companies until such pronouncements are made applicable to private companies. The Company has elected to use this extended transition period under the JOBS Act. The adoption date discussed below reflects this election. The Company will no longer qualify as an emerging growth company as of December 31, 2022.
In June 2016, the FASB issued Accounting Standards Update (ASU) No. 2016-13, Financial instruments – Credit Losses (Topic 326):Measurement of Credit Losses on Financial Instruments. ASU 2016-13 replaces thecapitalizes certain costs incurred loss model with the current expected credit loss, or CECL, model to estimate credit losses for financial assets measured at amortized costin developing internal-use software when capitalization requirements have been met. Internal and certain off-balance sheet credit exposures. It also eliminates the concept of other-than-temporary impairment and requires credit losses related to available-for-sale debt securities to be recorded through an allowance for credit losses rather than as a reductionexternal costs incurred in the preliminary project stage of internal-use software development are expensed as incurred. Once the software development process reaches the application development stage, qualifying internal costs including compensation and benefits costs of employees who are directly associated with and devote time to the software project as well as external direct costs are capitalized. Capitalization of costs ends when the developed software is substantially complete and ready for its intended internal use, which is typically upon completion of all substantial testing. Capitalized internal-use software development costs are included in property and equipment, net, and then amortized coston a straight-line basis of the securities. The CECL model requires a company to estimate credit losses expected over the estimated useful life of the financialsoftware. The amortization of these costs is recorded within Depreciation and amortization expense on the Condensed Consolidated Statements of Operations and Comprehensive Loss.
Business Combinations
The Company allocates the purchase consideration for acquired companies to tangible and intangible assets acquired and liabilities assumed based on historical experience, current conditions, and reasonable and supportable forecasts. The guidance will be effective for the Company beginning December 31, 2022. The amendment requires a modified retrospective approach by recording a cumulative-effect adjustment to retained earningstheir estimated fair values as of the beginningacquisition date, with the excess recorded to goodwill. These estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of adoption. Early adoption is permitted. Based on its preliminary assessment, the Company does not expectfair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the impactCondensed Consolidated Statements of this ASU to be material on its condensed consolidated financial statements.Operations and Comprehensive Loss. Acquisition-related expenses and postcombination integration and employee compensation costs are recognized separately from the business combination and are expensed as incurred.
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Marqeta, Inc.
NotesGoodwill and Acquisition-related Intangible Assets
The excess purchase price over the fair value of assets acquired is recorded as goodwill. Goodwill amounts are not amortized. Acquisition-related intangible assets with finite lives are amortized over their estimated useful lives on a straight-line basis. Goodwill and acquisition-related intangible assets are tested for impairment at least annually, and more frequently whenever events or changes in circumstances indicate its carrying value may not be recoverable.
Deferred Contract Costs
Deferred contract costs mainly consist of sales commissions and related fringe benefits that are incremental costs of obtaining contracts with customers. The Company amortizes the costs incurred on initial contracts on a straight-line basis over an estimated period of benefit determined to be approximately four years. The period of benefit is determined based on a review of customer contract terms and churn rates. The Company exercises the practical expedient to expense commissions on arrangements in which the amortization period is expected to be one year or less. Deferred contract costs that will be recognized during the succeeding 12-month period are recorded as prepaid expenses and other current assets, and the remaining portion is recorded as other assets on the Condensed Consolidated FinancialBalance Sheets. The amortization of these costs is recorded within Compensation and benefits expenses on the Condensed Consolidated Statements of Operations and Comprehensive Loss.
(Tabular AmountsRestructuring
Restructuring costs stem from employee related severance charges and include both cash and non-cash compensation. The Company generally recognizes restructuring costs upon communication of the plan to the identified employees or when payments are probable and amounts are estimable, depending on the region an employee works. Restructuring liabilities are classified in Thousands, Except ShareAccrued expenses and Per Share Amounts, Ratios, or as Noted)other current liabilities in the Condensed Consolidated Balance Sheets.
(unaudited)
3.    Revenue
Disaggregation of Revenue
The following table provides information about disaggregated revenue from Customers:customers:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
20222021202220212023202220232022
Platform services revenue, netPlatform services revenue, net$181,102 $118,524 $342,100 $224,978 Platform services revenue, net$226,198 $181,102 $436,530 $342,100 
Other services revenueOther services revenue5,576 3,742 10,680 5,271 Other services revenue4,917 5,576 11,926 10,680 
Total net revenueTotal net revenue$186,678 $122,266 $352,780 $230,249 Total net revenue$231,115 $186,678 $448,456 $352,780 
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Contract Balances
The following table provides information about contract assets and deferred revenue:
Contract balanceContract balanceBalance sheet line referenceJune 30,
2022
December 31,
2021
Contract balanceBalance sheet line referenceJune 30,
2023
December 31,
2022
Contract assets - currentContract assets - currentPrepaid expenses and other current assets$469 $950 Contract assets - currentPrepaid expenses and other current assets$134 $621 
Contract assets - non-currentContract assets - non-currentOther assets977 927 Contract assets - non-currentOther assets2,107 1,323 
Total contract assetsTotal contract assets$1,446 $1,877 Total contract assets$2,241 $1,944 
Deferred revenue - currentDeferred revenue - currentAccrued expenses and other current liabilities$16,559 $19,060 Deferred revenue - currentAccrued expenses and other current liabilities$12,971 $17,048 
Deferred revenue - non-currentDeferred revenue - non-currentOther liabilities3,082 6,107 Deferred revenue - non-currentOther liabilities4,954 4,202 
Total deferred revenueTotal deferred revenue$19,641 $25,167 Total deferred revenue$17,925 $21,250 
Net revenue recognized during the three months ended June 30, 20222023 and 20212022 that was included in the deferred revenue balances at the beginning of the respective periods was $3.4$3.2 million and $2.4$3.4 million, respectively. Net revenue recognized during the six months ended June 30, 20222023 and 20212022 that was included in the deferred revenue balances at the beginning of the respective periods was $7.8 million and $8.4 million, and $1.6 million, respectively.
Remaining Performance Obligations
The Company has performance obligations associated with commitments in Customercustomer contracts for future stand-ready obligations to process transactions throughout the contractual term.
As
4.Short-term Investments

During the second quarter of June 30, 2022 and December 31, 2021, $2.8 million and $4.2 million of2023, the deferred revenue balance represents a material right for discounted revenue share rates providedCompany renamed the Marketable securities financial statement line item to a Customer as part of a contractual renewal option, respectively.
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Marqeta, Inc.
Notes toShort-term investments in the Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
4.    Marketable SecuritiesBalances Sheets to more accurately align with the Company’s current investment portfolio.
The amortized cost, unrealized gain (loss), and estimated fair value of the Company's short-term investments in securities available for sale consisted of the following:
June 30, 2022
Amortized CostUnrealized GainUnrealized LossEstimated Fair Value
Marketable securities
U.S. government securities$420,162 $— $(9,713)$410,449 
Commercial paper18,972— 18,972
Corporate debt securities15,631(179)15,452
Total marketable securities$454,765 $— $(9,892)$444,873 
June 30, 2023
Amortized CostUnrealized GainUnrealized LossEstimated Fair Value
Short-term Investments
U.S. treasury securities$251,806 $— $(1,201)$250,605 
U.S. agency securities68,403 (64)68,342 
Commercial paper28,262 — 28,263 
Asset-backed securities11,705 — (39)11,666 
Corporate debt securities11,013 — (28)10,985 
Certificate of deposits62,493 — — 62,493 
Total short-term investments$433,682 $$(1,332)$432,354 
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December 31, 2021
Amortized CostUnrealized GainUnrealized LossEstimated Fair Value
Marketable securities
U.S. government securities$420,392 $— $(2,107)$418,285 
Commercial paper13,878— 13,878
Asset-backed securities2,003(1)2,002
Corporate debt securities18,7313(24)18,710
Total marketable securities$455,004 $$(2,132)$452,875 
December 31, 2022
Amortized CostUnrealized GainUnrealized LossEstimated Fair Value
Short-term investments
U.S. treasury securities$384,951 $— $(6,949)$378,002 
U.S. agency securities29,012 47 — 29,059 
Commercial paper28,815 — — 28,815 
Corporate debt securities5,049 — (67)4,982 
Total short-term investments$447,827 $47 $(7,016)$440,858 
The Company had 18thirty-seven and 8thirteen separate marketable securitiesshort-term investments in unrealized loss positions as of June 30, 20222023 and December 31, 2021,2022, respectively. The Company did not identify any marketable securities that were other-than-temporarily impaired as of June 30, 2022 and December 31, 2021. The Company does not intend to sell any marketable securitiesshort-term investments that have unrealized losses onas of June 30, 20222023, and it is not more likely than not that the Company will be required to sell such securities before any anticipated recovery.recovery of the entire amortized cost basis.
There were no realized gains or losses from short-term investments that were reclassified out of accumulated other comprehensive loss for the three and six months ended June 30, 2023 and 2022. For short-term investments that have unrealized losses, the Company evaluated whether (i) the Company has the intention to sell any of these investments, (ii) it is not more likely than not that the Company will be required to sell any of these available-for-sale debt securities before recovery of the entire amortized cost basis and (iii) the decline in the fair value of the investment is due to credit or non-credit related factors. Based on this evaluation, the Company determined that for its short-term investments, there were no material credit or non-credit related impairments as of June 30, 2023.
The following table summarizes the stated maturities of the Company’s marketable securities:short-term investments:
June 30, 2022December 31, 2021June 30, 2023December 31, 2022
Amortized CostEstimated Fair ValueAmortized CostEstimated Fair ValueAmortized CostEstimated Fair ValueAmortized CostEstimated Fair Value
Due within one yearDue within one year$342,294 $335,772 $64,914 $64,879 Due within one year$309,082 $308,166 $447,827 $440,858 
Due after one year through two yearsDue after one year through two years112,471109,101390,090387,996Due after one year through two years124,600 124,188 — — 
TotalTotal$454,765 $444,873 $455,004 $452,875 Total$433,682 $432,354 $447,827 $440,858 
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
5.    Fair Value Measurements
The Company’s financial instruments consist of cash equivalents, marketable securities, accounts receivable, unbilled Customers' receivable, settlements receivable, accounts payable, and accrued liabilities. Cash equivalents are stated at amortized cost, which approximates fair value at the balance sheet dates, due to the short period of time to maturity. Marketable securities are carried at fair value. Accounts receivable, unbilled Customers' receivable, settlements receivable, accounts payable, and accrued liabilities are stated at their carrying value, which approximates fair value due to the short time to the expected receipt or payment date.
The following tables present the fair value hierarchy for assets and liabilities measured at fair value:
June 30, 2022June 30, 2023
Level 1Level 2Level 3Total Fair ValueLevel 1Level 2Level 3Total Fair Value
Cash equivalentsCash equivalentsCash equivalents
Money market fundsMoney market funds$468,318 $— $— $468,318 Money market funds$447,636 $— $— $447,636 
Marketable securities
Commercial paperCommercial paper— 19,983 — 19,983 
Short-term investmentsShort-term investments
U.S. government securitiesU.S. government securities410,449 — — 410,449 U.S. government securities250,605 — — 250,605 
U.S. agency securitiesU.S. agency securities— 68,342 68,342 
Commercial paperCommercial paper— 18,972 — 18,972 Commercial paper— 28,263 — 28,263 
Asset-backed securitiesAsset-backed securities— 11,666 — 11,666 
Corporate debt securitiesCorporate debt securities— 15,452 — 15,452 Corporate debt securities— 10,985 — 10,985 
Certificate of depositCertificate of deposit$— $62,493 — 62,493 
Total assetsTotal assets$878,767 $34,424 $— $913,191 Total assets$698,241 $201,732 $— $899,973 
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities
Contingent consideration liabilityContingent consideration liability$— $— $53,067 $53,067 
Total liabilitiesTotal liabilities$— $— $53,067 $53,067 

December 31, 2021December 31, 2022
Level 1Level 2Level 3Total Fair ValueLevel 1Level 2Level 3Total Fair Value
Cash equivalentsCash equivalentsCash equivalents
Money market fundsMoney market funds$1,213,543 $— $— $1,213,543 Money market funds$462,459 $— $— $462,459 
Marketable securities
Short-term investmentsShort-term investments
U.S. government securitiesU.S. government securities418,284 — — 418,284 U.S. government securities378,002 — — 378,002 
U.S. agency securitiesU.S. agency securities— 29,059 — 29,059 
Commercial paperCommercial paper— 13,878 — 13,878 Commercial paper— 28,815 — 28,815 
Asset-backed securities— 2,002 — 2,002 
Corporate debt securitiesCorporate debt securities— 18,711 — 18,711 Corporate debt securities— 4,982 — 4,982 
Total assetsTotal assets$1,631,827 $34,591 $— $1,666,418 Total assets$840,461 $62,856 $— $903,317 
The Company classifies money market funds, commercial paper, U.S. government securities, U.S. agency securities, asset-backed securities, corporate debt securities, and corporate securitiescertificate of deposits within Level 1 or Level 2 of the fair value hierarchy because the Company values these investments using quoted market prices or alternative pricing sources and models utilizing market observable inputs.
The Company determines the fair value of contingent consideration based on a probability-weighted discounted cash flow analysis. The fair value remeasurement is based on significant inputs not observable in the market and thus represents a Level 3 measurement as defined in the fair value hierarchy. In each period, the Company reassesses its current estimates of performance relative to the stated targets and adjusts the liability to fair value. Any such adjustments are included in Other income (expense), net in the Condensed Consolidated Statements of Operations and Comprehensive Loss.
There were no transfers of financial instruments between the fair value hierarchy levels during the three and six months ended June 30, 20222023 and the year ended December 31, 2021.2022.
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
6.    Certain Balance Sheet Components
Prepaid Expenses and Other Current Assets
Prepaid expenses and other current assets consisted of the following:
June 30,
2022
December 31,
2021
Prepaid hosting and data costs$16,482 $2,455 
Other prepaid expenses8,370 6,492 
Inventory5,319 3,940 
Prepaid insurance339 3,546 
Card program deposits2,128 2,167 
Contract assets469 950 
Other financial instruments— 11,616 
Other current assets5,535 4,451 
Prepaid expenses and other current assets$38,642 $35,617 
In 2021, the Company acquired a preferred equity interest in a private company that is accounted for under the equity method of accounting. Concurrent with this investment, the Company also acquired an option that gives the Company the right, but not the obligation, to purchase all of the remaining equity interests of the private company. During the six months ended June 30, 2022, the Company recorded an impairment of $11.6 million related to this option.
June 30,
2023
December 31,
2022
Prepaid expenses$8,569 $9,082 
Inventory5,046 5,150 
Prepaid hosting and data costs4,672 6,443 
Accrued interest receivable4,164 3,983 
Prepaid insurance392 3,729 
Card program deposits128 2,128 
Contract assets, current135 621 
Other current assets5,992 6,871 
Prepaid expenses and other current assets$29,098 $38,007 
Property and Equipment, net
Property and equipment consisted of the following:
June 30,
2022
December 31,
2021
June 30,
2023
December 31,
2022
Leasehold improvementsLeasehold improvements$8,110 $8,110 Leasehold improvements$8,110 $8,110 
Computer equipmentComputer equipment8,721 8,581 Computer equipment8,965 9,115 
Furniture and fixturesFurniture and fixtures2,560 2,459 Furniture and fixtures2,519 2,542 
Internally developed and purchased softwareInternally developed and purchased software3,082 2,954 Internally developed and purchased software11,813 3,082 
22,473 22,104 31,407 22,849 
Accumulated depreciation and amortizationAccumulated depreciation and amortization(13,830)(12,417)Accumulated depreciation and amortization(17,077)(15,409)
Property and equipment, netProperty and equipment, net$8,643 $9,687 Property and equipment, net$14,330 $7,440 
Depreciation and amortization expense was $0.9$2.5 million and $0.9 million for the three months ended June 30, 2023 and 2022, respectively, and 2021,$4.5 million and $1.9 million and $1.8 million for the six months ended June 30, 20222023 and 2021,2022, respectively.
The Company did not capitalize any materialcapitalized $4.6 million and $8.7 million as internal-use software development costs during the three and six months ended June 30, 2023, respectively. Internal-use software development costs during the three and six months ended June 30, 2022 because development costs meeting capitalization criteria were not material during the respective periods. The Company capitalized $1.4 million as internal-use software costs during
Other Assets
Other assets consisted of the three and six months ended June 30, 2021.following:

June 30,
2023
December 31,
2022
Contract assets, noncurrent$2,106 $1,323 
Deferred tax assets776 1,240 
Other noncurrent assets3,326 4,559 
Acquired developed technology, net38,560 — 
Other assets$44,768 $7,122 
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Marqeta, Inc.
Notes to Condensed Consolidated Financial StatementsThe amortization period for acquired developed technology is 7 years. Amortization expense for acquired developed technology was $1.5 million and $2.4 million for three and six months ended June 30, 2023, respectively.
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, orExpected future amortization expense for acquired developed technology was as Noted)follows as of June 30, 2023:
(unaudited)
Remainder of 2023$2,929 
20245,857 
20255,857 
20265,857 
20275,857 
Thereafter12,203 
Total expected future amortization expense for acquired developed technology$38,560 
Accrued Expenses and Other Current Liabilities
Accrued expenses and other current liabilities consisted of the following:
June 30,
2022
December 31,
2021
June 30,
2023
December 31,
2022
Accrued costs of revenueAccrued costs of revenue$47,925 $41,339 Accrued costs of revenue$66,272 $57,191 
Contingent consideration liabilityContingent consideration liability53,067 — 
Accrued compensation and benefitsAccrued compensation and benefits25,377 32,954 Accrued compensation and benefits18,161 41,268 
Accrued restructuringAccrued restructuring9,567 — 
Deferred revenueDeferred revenue16,559 19,060 Deferred revenue12,971 17,048 
Accrued tax liabilitiesAccrued tax liabilities4,573 4,978 
Accrued professional servicesAccrued professional services3,885 4,784 
Operating lease liabilities, current portionOperating lease liabilities, current portion3,654 3,394 
Reserve for contract contingencies and processing errorsReserve for contract contingencies and processing errors3,753 3,386 Reserve for contract contingencies and processing errors2,538 2,494 
Operating lease liabilities, current portion3,198 3,021 
Accrued professional services4,494 2,454 
Other accrued liabilitiesOther accrued liabilities9,211 11,882 Other accrued liabilities14,981 5,730 
Accrued expenses and other current liabilitiesAccrued expenses and other current liabilities$110,517 $114,096 Accrued expenses and other current liabilities$189,669 $136,887 
Other Liabilities
Other liabilities consisted of the following:
June 30,
2022
December 31,
2021
June 30,
2023
December 31,
2022
Deferred revenue, net of current portionDeferred revenue, net of current portion$3,082 $6,107 Deferred revenue, net of current portion$4,954 $4,202 
Other long-term liabilitiesOther long-term liabilities— 450 Other long-term liabilities1,102 1,275 
Other liabilitiesOther liabilities$3,082 $6,557 Other liabilities$6,056 $5,477 
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7.    Commitments and Contingencies
Operating Leases
The Company has a lease agreement for its corporate headquarters in Oakland, California for a total of 63,000 square feet. The non-cancellable operating lease expires in February 2026 and includes options to extend the lease term, generally at the then-market rates. The Company excludes extension options that are not reasonably certain to be exercised from its lease terms. The Company’s lease payments consist primarily of fixed rental payments for the right to use the underlying leased assets over the lease terms. The Company is responsible for operating expenses that exceed the amount of base operating expenses as defined in the original lease agreement.
The Company's operating lease costs are as follows:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
20222021202220212023202220232022
Operating lease costOperating lease cost$843 $869 $1,686 $1,738 Operating lease cost$843 $843 $1,686 $1,686 
Variable lease costVariable lease cost261 (42)418 70 Variable lease cost98 261 229 418 
Short-term lease costShort-term lease cost219 59 331 131 Short-term lease cost39 219 147 331 
Total lease costTotal lease cost$1,323 $886 $2,435 $1,939 Total lease cost$980 $1,323 $2,062 $2,435 
The Company does not have any sublease income and the Company’s lease agreements do not contain any residual value guarantees or material restrictive covenants.
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
The weighted average remaining operating lease term and the weighted average discount rate used in the calculation of the Company's lease assets and lease liabilities were as follows:
June 30,
2022
December 31,
2021
June 30,
2023
December 31,
2022
Weighted average remaining operating lease term (in years)Weighted average remaining operating lease term (in years)3.64.1Weighted average remaining operating lease term (in years)2.63.1
Weighted average discount rateWeighted average discount rate7.7%7.7%Weighted average discount rate7.7%7.7%
Maturities of the Company’s operating lease liabilities by year are as follows as of June 30, 2022:2023:
Remainder of 2022$2,073
20234,239
20244,472
20254,599
2026780
Total lease payments16,163
Less imputed interest(2,179)
Total operating lease liabilities$13,984
Supplemental cash flow information related to the Company's operating leases was as follows:
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Cash paid for operating lease liabilities$1,023 $1,032 $2,039 $2,065 
Remainder of 2023$2,142
20244,472
20254,599
2026780
Total lease payments11,993
Less imputed interest(1,207)
Total operating lease liabilities$10,786
Letters of Credit
In connection with the lease for its corporate headquarters office space, the Company is required to provide the landlord a letter of credit in the amount of $1.5 million. The Company has secured this letter of credit by depositing $1.5 million with the issuing financial institution, which deposit is classified as restrictedRestricted cash in the condensed consolidated balance sheets.Condensed Consolidated Balance Sheets.
Purchase Obligations
As of June 30, 2022,2023, the Company had non-cancellable purchase commitments with certain service providers and Issuing Banks of $224.7$213.0 million, payable over the next 5 years. These purchase obligations include $219.0$197.7 million related to minimum commitments as part of a cloud-computing service agreement. The remaining obligations are related to various service providers and Issuing Banks processing fees over the fixed, non-cancellable respective contract terms.
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Defined Contribution Plans
The Company maintains defined contribution plans for eligible employees, including a 401(k) plan that covers substantially all of its U.S. based employees and to which the Company provides a matching contribution of 50% of the first 6% of eligible compensation that an employee contributes. During the three months ended June 30, 20222023 and 2021,2022, the Company contributed a total of $1.3$1.5 million and $0.7$1.3 million to its defined contribution plans, respectively. During the six months ended June 30, 20222023 and 2021,2022, the Company contributed a total of $3.4$3.7 million and $1.5$3.4 million to its defined contribution plans, respectively.
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
Legal Contingencies
From time to time in the normal course of business, the Company may be subject to various legal matters such as threatened or pending claims or proceedings. As of June 30, 20222023 and December 31, 2021,2022, there were no legal contingency matters, either individually or in aggregate, that would have a material adverse effect on the Company’s financial position, results of operations, or cash flows. Given the unpredictable nature of legal proceedings, the Company bases its assessment on the information available at the time. As additional information becomes available, the Company reassesses the potential liability and may revise the estimate.
Settlement of Payment Transactions
Customers deposit a certain amount of pre-funding into accounts maintained at Issuing Banks to settle their payment transactions. Such pre-funding amounts may only be used to settle Customers’customers’ payment transactions and are not considered assets of the Company. As such, the funds held in Customers’customers’ accounts at Issuing Banks are not reflected on the Company’s condensed consolidated balance sheets.Condensed Consolidated Balance Sheets. If a Customercustomer fails to deposit sufficient funds to settle a transaction, the Company is liable to the Issuing Bank to settle the transaction and would therefore incur losses if such amounts cannot be subsequently recovered from the Customer.customer.
Indemnifications
In the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which it agrees to indemnify customers, vendors, lessors, business partners, and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company or from intellectual property infringement claims made by third parties. With respect to Issuing Banks, the Company indemnifieshas received requests for indemnification from time to time and may indemnify the Issuing Bank for losses the Issuing Bank may incur for non-compliance with applicable law and regulation, if those losses resulted from the Company’s failure to perform under its program agreement with the Issuing Bank.
In addition, the Company has entered into indemnification agreements with its directors and certain officers and employees that will require the Company, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors, officers, or employees. No demands have been made upon the Company to provide indemnification under such agreements and there are no claims that the Company is aware of that could have a material effect on its condensed consolidated balance sheets, condensed consolidated statements of operations and comprehensive loss, or condensed consolidated statements of cash flows.Condensed Consolidated Financial Statements.
The Company also includes service level commitments to its Customerscustomers, warranting certain levels of performance and permitting those Customerscustomers to receive credits in the event the Company fails to meet the levels specified.

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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
8.    Stock Incentive Plans
The Company has granted share-based awards to employees, non-employee directors, and other service providers of the Company under the Amended and Restated 2011 Equity Incentive Plan (2011 Plan)(“2011 Plan”) and the 2021 Stock Option and Incentive Plan (2021 Plan)(“2021 Plan”), collectively, the Plans. The 2011 Plan was terminated in June 2021 in connection with the IPOCompany’s initial public offering (“IPO”) but continues to govern the terms of outstanding awards that were granted prior to the IPO. Additionally, the Company offers an employee stock purchase plan (ESPP)(“ESPP”), which allows employees to purchase shares of common
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stock at 85% of the fair value of the Company’s Class A common stock on the first or last day of the offering period, whichever is lower. The offering periods are six months long and start in May and November of each year.
The following table presents the share-based compensation expense recognized in the periods presented:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
20222021202220212023202220232022
Restricted stock unitsRestricted stock units$15,078 $30,068 $30,423 $30,068 Restricted stock units$25,179 $15,078 $49,970 $30,423 
Stock optionsStock options6,160 8,272 13,818 13,777 Stock options5,309 6,160 12,793 13,818 
CEO Long-Term Performance Award13,267 11,363 26,388 11,363 
Executive Chairman Long-Term Performance AwardExecutive Chairman Long-Term Performance Award13,267 13,267 26,388 26,388 
Employee Stock Purchase PlanEmployee Stock Purchase Plan643 78 1,524 78 Employee Stock Purchase Plan410 643 1,013 1,524 
Secondary sales of common stock— 5,755 — 11,642 
TotalTotal$35,148 $55,536 $72,153 $66,928 Total$44,165 $35,148 $90,164 $72,153 
Restricted Stock Units
Commencing in 2020, the Company began granting restrictedRestricted stock units or RSUs, to employees. RSUs granted prior to April 1, 2021(“RSUs”), generally vest upon the satisfaction of both a service condition and a liquidity condition which was deemed satisfied in connection with the Company’s IPO. The service condition for these awards is satisfied overthree or four years. On June 8, 2021, the Company completed its IPO and the liquidity condition for these awards was satisfied and the Company recognized $23.1 million of share-based compensation expense associated with RSUs that had service-vested as of the IPO completion date.
RSUs granted on or after April 1, 2021, vest upon the satisfaction of a service condition. The service condition for these awards is satisfied over four years.
A summary of the Company's RSU activity under the Plans wasis as follows:
Number of Restricted Stock UnitsWeighted-average grant date fair value per shareNumber of Restricted Stock UnitsWeighted-average grant date fair value per share
Balance as of December 31, 20219,001,949$18.30 
Balance as of December 31, 2022Balance as of December 31, 202234,146,546$9.74 
GrantedGranted17,387,74410.48 Granted26,556,5004.45 
VestedVested(2,029,261)14.77 Vested(6,289,563)9.60 
Canceled and forfeitedCanceled and forfeited(3,889,475)14.88 Canceled and forfeited(9,271,109)8.39 
Balance as of June 30, 202220,470,957$11.11 
Balance as of June 30, 2023Balance as of June 30, 202345,142,374$6.92 
As of June 30, 2022,2023, unrecognized compensation costs related to unvested RSUs was $229.9$283.4 million. These costs are expected to be recognized over a weighted-average period of 3.32.9 years.

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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
Stock Options
Under the 2011 Plan and the 2021 Plan,Plans, the exercise price of a stock option shall not be less than the fair market value per share of the Company’s common stock on the date of grant (and not less than 110% of the fair market value per share of common stock for grants to stockholders owning more than 10% of the total combined voting power of all classes of stock of the Company, or a 10% Stockholder)stockholder). Options are exercisable over periods not to exceed ten years from the date of grant (five years for incentive stock options granted to 10% Stockholders)stockholders).
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A summary of the Company's stock option activity under both stock incentive plans wasthe Plans is as follows:
Number of OptionsWeighted-Average Exercise Price per ShareWeighted-Average Remaining Contractual Life
Aggregate Intrinsic Value(1)
Number of OptionsWeighted-Average Exercise Price per ShareWeighted-Average Remaining Contractual Life
Aggregate Intrinsic Value(1)
Balance as of December 31, 2021(2)
44,185,488 $13.31 8.46 years$279,242 
Balance as of December 31, 2022Balance as of December 31, 202236,156,445 $16.37 7.67 years$29,101 
GrantedGranted3,013,518 10.39 Granted6,080,148 5.35 
ExercisedExercised(2,918,489)1.19 Exercised(1,631,016)1.41 
Canceled and forfeitedCanceled and forfeited(2,755,876)6.27 Canceled and forfeited(2,228,604)10.45 
Balance as of June 30, 2022(2)
41,524,641$14.41 7.87 years$79,475 
Vested as of June 30, 202210,381,579$4.12 5.29 years$59,976 
Balance as of June 30, 2023Balance as of June 30, 202338,376,973$15.61 7.75 years$14,943 
Exercisable as of June 30, 2023(2)
Exercisable as of June 30, 2023(2)
11,157,842$11.17 7.39 years$13,162 
Vested as of June 30, 2023Vested as of June 30, 20238,267,104$9.39 6.26 years$11,972 
(1) Intrinsic value is calculated based on the difference between the exercise price of in-the-money-stock options and the fair value of the common stock as of the respective balance sheet dates.
(2) The 2011 Plan allows for early exercise of stock options. Accordingly, options and these balances include allgranted under this plan are included as exercisable stock options regardless of vesting status.
As of June 30, 2022,2023, aggregate unrecognized compensation costs related to unvested outstanding stock options, excluding the CEOExecutive Chairman Long-Term Performance Award, was $76.5$57.0 million. These costs are expected to be recognized over a weighted-average period of 2.5 years.
The fair value of stock options granted was estimated using the Black-Scholes option pricing model and the following weighted average assumptions:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
2023 (1)
202220232022
Dividend yieldDividend yield0.0%0.0%0.0%0.0%Dividend yield—%0.0%0.0%0.0%
Expected volatilityExpected volatility61.90%54.72%59.37%54.15%Expected volatility—%61.90%70.78%59.37%
Expected term (in years)Expected term (in years)6.086.846.086.73Expected term (in years)6.086.046.08
Risk-free interest rateRisk-free interest rate2.81%1.32%2.18%1.22%Risk-free interest rate—%2.81%3.78%2.18%
Subsequent to(1) The Company did not grant any stock options during the completion of the IPO, thethree months ended June 30, 2023.
The fair value of the Company’s common stock is determined by the closing price, on the date of grant, of its Class A common stock, which is traded on the Nasdaq Global Select Market.
CEOExecutive Chairman Long-Term Performance Award
In April and May 2021, the Company’s board of directors granted the Company’s ChiefExecutive Chairman and then-Chief Executive Officer equity incentive awards in the form of performance-based stock options covering 19,740,923 and 47,267 shares of ourthe Company’s Class B common stock with an exercise price of $21.49 and $23.40 per share, respectively or collectively,(collectively, the “Executive Chairman Long-Term Performance Award,” formerly known as the CEO Long-Term Performance Award.Award). The CEOExecutive Chairman Long-Term Performance Award vests upon the satisfaction of a service condition and the achievement of certain stock price hurdles over a seven-year performance period following the expiration of the lock-up period associated with the IPO.Company’s IPO in 2021. The stock price hurdle will be achieved if the average closing price of a share of ourthe Company’s Class A common stock during any 90 consecutive trading day period during the performance period equals or exceeds the Company stock price hurdle set forth in the table below.
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
The CEOExecutive Chairman Long-Term Performance Award is divided into seven equal tranches which vest upon the achievement of the following Company stock price hurdles:
TrancheCompany Stock Price HurdleNumber of Options Eligible to Vest
1$67.502,826,884
2$78.982,826,884
3$92.402,826,884
4$108.112,826,884
5$126.492,826,884
6$147.992,826,884
7$173.152,826,884
Total19,788,188
The grant date fair value of the CEOExecutive Chairman Long-Term Performance Award was estimated using a Monte Carlo simulation model that incorporated multiple stock price paths and probabilities that the Company stock price hurdles are met. The weighted-average grant date fair value of the seven tranches of the CEOExecutive Chairman Long-Term Performance Award was estimated to be $10.53 per option share.
As of June 30, 2022,2023, the aggregate unrecognized compensation cost of the CEOExecutive Chairman Long-Term Performance Award was $143.8$90.6 million, which is expected to be recognized over the remaining derived service period of 3.62.6 years.
Secondary Sales of Common Stock
Prior to the completion of the IPO, certain economic interest holders acquired outstanding common stock from current or former employees for a purchase price greater than the Company's estimated fair value at the time of the transactions. During the three and six months ended June 30, 2022, the Company did not record any share-based compensation expense related to secondary sales of common stock. During the three and six months ended June 30, 2021, the Company recorded share-based compensation expense for the difference between the price paid and the estimated fair value on the date of the transaction of $5.8 million and 11.6 million, respectively.9.    Stockholders’ Equity Transactions
9.    Warrants to Purchase Common Stock
In 2021 and 2020, the Company issued warrants to Customerscustomers to purchase up to 1,150,000 and 750,000 shares of the Company’s common stock, respectively. These warrants vest based on certain performance conditions that include issuing a specific percentage of new cards on the Company’s Platformplatform over a defined measurement period and reaching certain annual transaction count thresholds over the contract term, respectively. All warrants have an exercise price of $0.01 per share. These warrants are classified as equity instruments and are treated as consideration payable to a Customer.customer. The grant date fair values of these warrants are recorded as a reduction to net revenue over the term of the respective Customercustomer contract based on the expected pattern of processing volume generated by the Customercustomer and the probability of vesting conditions being met. The aggregate fair values of the warrants issued in 2021 and 2020 were $26.4 million and $5.7 million, respectively.
As of June 30, 20222023, 483,838886,470 warrants were vested. The Company recorded $2.4 million and $4.5 million as a reduction of revenue during the three and six months ended June 30, 2023, respectively. The Company recorded $1.8 million and $3.4 million as a reduction of revenue during the three and six months ended June 30, 2022, respectively, related to these warrants. The Company recorded an immaterial amount as a reduction of revenue during the three and six months ended June 30, 2021.respectively. Upon vesting, the fair values of the vested warrants are recorded into the Company’s additionalAdditional paid-in capital. Timing differences caused by the pattern of processing volume generated by the Customercustomer over the term of the contract and the vesting schedules of the warrants can cause differences in the amount of grant date fair value that is credited to additional paid in capital upon vesting and the amount recorded as a reduction in net revenue during any particular reporting period.

Share Repurchase Programs
On September 14, 2022, the Company’s board of directors authorized a share repurchase program of up to $100 million of the Company’s Class A common stock beginning September 15, 2022 (“2022 Share Repurchase Program”). Under the 2022 Share Repurchase Program, the Company was authorized to repurchase shares through open market purchases, in privately negotiated transactions or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Securities and Exchange Act of 1934, as amended (the “Exchange Act”). The number of shares repurchased and the timing of purchases are based on general business and market conditions, and other factors, including legal requirements. The 2022 Share Repurchase Program has no set expiration date; however, repurchases under the program were complete as of March 31, 2023.
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NotesDuring the six months ended June 30, 2023, the Company repurchased and subsequently retired 3.2 million shares for $21.0 million under the 2022 Share Repurchase Program, for an average price of $6.46. The total price of the shares repurchased and related transaction costs and excise taxes are reflected as a reduction to Common stock and additional paid-in capital on the Company’s Condensed Consolidated Financial StatementsBalance Sheets.
(Tabular AmountsOn May 8, 2023, the Company’s board of directors authorized a share repurchase program of up to $200 million of the Company’s Class A common stock (“2023 Share Repurchase Program”). Under the 2023 Share Repurchase Program, the Company is authorized to repurchase shares through open market purchases, in Thousands, Exceptprivately negotiated transactions or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act. The number of shares repurchased and the timing of purchases are based on general business and market conditions, and other factors, including legal requirements. The 2023 Share Repurchase Program has no set expiration date.
During the three and Persix months ended June 30, 2023, the Company repurchased and subsequently retired 10.2 million shares for $48.5 million under the 2023 Share Amounts, Ratios, orRepurchase Program, for an average price of $4.75. The total price of the shares repurchased and related transaction costs and excise taxes are reflected as Noted)a reduction to Common stock and additional paid-in capital on the Company’s Condensed Consolidated Balance Sheets.
(unaudited)As of June 30, 2023, $151.7 million remained available for future share repurchases under the 2023 Share Repurchase Program.
10.    Net Loss Per Share Attributable to Common Stockholders
The Company presents basic and diluted net loss per share attributable to common stockholders in conformity with the two-class method required for participating securities. Prior to the completion of the IPO, all series of redeemable convertible preferred stock were considered participating securities. Immediately prior to the completion of the IPO, all shares of redeemable convertible preferred stock then outstanding were converted into shares of Class B common stock. The Company has not allocated net loss attributable to common stockholders to redeemable convertible preferred stock in any period presented because the holders of its redeemable convertible preferred stock were not contractually obligated to share in losses.
The Company calculates basic net loss per share attributable to common stockholders by dividing net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period. Diluted net loss per share attributable to common stockholders gives effect to all potential shares of common stock, including common stock issuable upon conversion of redeemable convertible preferred stock and redeemable convertible preferred stock warrants, stock options, RSUs and common stock warrants to the extent these are dilutive.
The Company calculated basic and diluted net loss per share attributable to common stockholders as follows:
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
20222021202220212023202220232022
NumeratorNumeratorNumerator
Net loss attributable to Class A and Class B common stockholdersNet loss attributable to Class A and Class B common stockholders$(44,688)$(68,554)$(105,286)$(81,392)Net loss attributable to Class A and Class B common stockholders$(58,797)$(44,688)$(127,598)$(105,286)
DenominatorDenominatorDenominator
Weighted-average shares used in computing net loss per share attributable to Class A and Class B common stockholders, basic and dilutedWeighted-average shares used in computing net loss per share attributable to Class A and Class B common stockholders, basic and diluted544,704,146 234,669,664 543,524,008 183,784,697 Weighted-average shares used in computing net loss per share attributable to Class A and Class B common stockholders, basic and diluted538,267,449 544,704,146 538,988,940 543,524,008 
Net loss per share attributable to Class A and Class B common stockholders, basic and dilutedNet loss per share attributable to Class A and Class B common stockholders, basic and diluted$(0.08)$(0.29)$(0.19)$(0.44)Net loss per share attributable to Class A and Class B common stockholders, basic and diluted$(0.11)$(0.08)$(0.24)$(0.19)
Basic net loss per share is the same as diluted net loss per share because the Company reported a net loss for the three and six months ended June 30, 20222023 and 2021.2022.
The rights, including the liquidation and dividend rights, of the holders of Class A common stock and Class B common stock are identical, except with respect to voting. As the liquidation and dividend rights are identical for Class A common stock and Class B common stock, the undistributed earnings are allocated on a proportionate basis and the resulting loss per share will, therefore, be the same for both Class A common stock and Class B common stock on an individual or combined basis.
The Company considered its proportionate share of the potentially dilutive shares issued by its former equity method investee in its dilutive net loss per share calculation.calculation for prior periods. All potentially dilutive shares of its equity method investee were excluded from the computation as they would have an anti-dilutive effect.
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share and Per Share Amounts, Ratios, or as Noted)
(unaudited)
Potentially dilutive securities that were excluded from the computation of diluted net loss per share because including them would have had an anti-dilutive effect were as follows:
As of June 30,As of June 30,
2022202120232022
Warrants to purchase Class B common stockWarrants to purchase Class B common stock1,900,000 2,103,610 Warrants to purchase Class B common stock1,900,000 1,900,000 
Stock options outstanding, including early exercise of optionsStock options outstanding, including early exercise of options41,524,641 48,319,951 Stock options outstanding, including early exercise of options38,376,973 41,524,641 
Unvested RSUs outstandingUnvested RSUs outstanding20,470,957 8,423,137 Unvested RSUs outstanding45,142,374 20,470,957 
Shares committed under the ESPPShares committed under the ESPP247,589 — Shares committed under the ESPP277,286 247,589 
Stock options and RSUs available for future grantsStock options and RSUs available for future grants75,973,184 60,474,494 Stock options and RSUs available for future grants62,079,654 75,973,184 
TotalTotal140,116,371 119,321,192 Total147,776,287 140,116,371 
11.    Income Tax
The Company calculates its year-to-date provision for income taxes by applying the estimated annual effective tax rate to year-to-date pretax income or loss and adjusts the provision for discrete tax items recorded in the period. The Company recorded income tax expense (benefit)of $0.1 million and an income tax benefit $0.2 million for three months ended June 30, 2023 and 2022, respectively. The Company recorded an income tax benefit of $6.8 million and $0.6 million for the associated effectivesix months ended June 30, 2023 and 2022, respectively. The income tax rates werebenefit for the six months ended June 30, 2023 was primarily attributed to a $7.2 million partial valuation allowance release due to the acquisition of Power Finance Inc. (see Note 13 “Business Combination” for additional information), offset by $0.4 million of income tax expenses resulting from profitable foreign operations. The income tax benefit for the six months ended June 30, 2022 was primarily attributable to stock-based compensation deductions for certain foreign jurisdictions.
On August 16, 2022, the Inflation Reduction Act of 2022 (Inflation Reduction Act) was enacted in the United States. The Inflation Reduction Act imposes a 1% excise tax on the fair market value of stock repurchases made by covered corporations after December 31, 2022. The total taxable value of shares repurchased is reduced by the fair market value of any newly issued shares during the taxable year. The amount of excise tax accrued for repurchases made by the Company during the three and six months ended June 30, 2023, was immaterial. The remaining corporate tax changes included in the Inflation Reduction Act are not significant for all periods presented. The effective tax rate was lower thanexpected to have a material impact on the U.S. federal statutory rate primarily because of the domestic valuation allowances.Company’s Condensed Consolidated Financial Statements.
12.    Concentration Risks and Significant Customers
Financial instruments that potentially expose the Company to concentration of credit risk consist of cash and cash equivalents, marketable securities,short-term investments, accounts receivable, and unbilled Customers'customers' receivable or collectively, Customers' receivables,(collectively, “customers' receivables”, and settlements receivable.“settlements receivable”). Cash on deposit with financial institutions may at times, exceed federally insured limits. Management believes that these financial institutions are financially sound and, accordingly, minimal credit risk exists. Cash and cash equivalents as of June 30, 20222023 and December 31, 20212022 include $0.5 billion$447.6 million and $1.2 billion,$462.5 million, respectively, of investments in 3 money market mutual funds,managed by four financial institutions, which invest primarily in securities issued by the U.S. Government or U.S. Government agencies.
As of June 30, 2022, marketable securities2023, short-term investments were $444.9$432.4 million, and there was no concentration of securities of the same issuer with an aggregate fair value greater than 5% of the total balance, except for U.S. Treasuries and U.S. agency securities, which amounted to $410.4$318.9 million, or 92%74% of the marketable securities.short-term investments, commercial paper which amounted to $28.3 million, or 7% of the short-term investments, and certificate of deposits which amount to $62.5 million, or 14% of the short-term investments. As of June 30, 2022,2023, all debt securities within the Company's portfolio are investment grade.
As of December 31, 2021, marketable securities2022, short-term investments were $452.9$440.9 million, and there was no concentration of securities of the same issuer with an aggregate fair value greater than 5% of the total balance, except for U.S. Treasuries and U.S. agency securities, which amounted to $418.3$407.1 million, or 92% of the marketable securities.short-term investments. As of December 31, 2021,2022, all debt securities within the Company's portfolio are investment grade.
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A significant portion of the Company's payment transactions are settled through one Issuing Bank, Sutton Bank. For the three months ended June 30, 2023 and 2022, 77% and 2021, 83% and 92% of Total Processing Volume, which is the total dollar amount of payments processed through the Company’s Platform,platform, net of returns and chargebacks, was settled through Sutton Bank, respectively. For the six months ended June 30, 2023 and 2022, 78% and 2021, 84% and 93% of Total Processing Volume which is the total dollar amount of payments processed through the Company’s Platform, net of returns and chargebacks, was settled through Sutton Bank, respectively.
A significant portion of the Company's revenue is derived from one Customer.customer. For the three months ended June 30, 2023 and 2022, and 2021, this Customercustomer accounted for 69%78% and 72%69% of the Company’s net revenue, respectively. For the six months ended June 30, 2023 and 2022, and 2021, this Customercustomer accounted for 68%77% and 73%68% of the Company’s net revenue, respectively. As of June 30, 2023, another customer accounted for 12% of the Company’s customers’ receivables.
13.    Business Combination
On February 3, 2023, the Company acquired all outstanding stock of Power Finance Inc. (“Power Finance”) for a base cash purchase price of $221.9 million. The purchase price does not include a $53.1 million contingent consideration tied to performance-based goals which were expected to be achieved within 12 months from the date of acquisition. The Company determined the acquisition-date fair value of the contingent consideration liability, based on the likelihood of payment related to the contingent earn-out clauses, as part of the consideration transferred.
The following table summarizes the components of the preliminary purchase consideration transferred (in thousands):
Cash$221,933 
Less: postcombination cash and non-cash expense117,972 
Plus: cash acquired on acquisition date7,059 
Total purchase consideration, excluding contingent consideration111,020 
Contingent consideration53,067 
Purchase consideration$164,087 
Of the $118.0 million postcombination compensation excluded from the purchase consideration above, approximately $32.4 million was recognized as a non-cash postcombination compensation at closing as a result of the vesting provisions of employee replacement awards on the acquisition date. The remaining $85.6 million is subject to continuous employment and will be recognized as postcombination cash compensation over the required service period of two years.
Power Finance’s cloud-based platform offers credit card program management services for companies creating new credit card programs. The acquisition of Power Finance is expected to accelerate the capabilities offered in the Company’s credit product and allow the Company’s customers to launch a wide range of credit products and constructs.
The assets acquired and liabilities assumed were recorded at fair value as of the acquisition date. The preliminary $164.0 million purchase consideration was attributed to $41.0 million of developed technology intangible assets (to be amortized over an estimated useful life of 7.0 years), $7.4 million of deferred tax liabilities, and $7.0 million of net assets acquired, with the $123.4 million excess of purchase consideration over the fair value of assets acquired and liabilities assumed recorded as goodwill. The fair value of the acquired developed technology intangible assets was estimated using the multi-period excess earnings method (“MPEEM”), a form of the income approach. The principle behind this method is that the value of the intangible asset is equal to the present value of the after-tax cash flows attributable to the intangible asset. The Company applied judgment which involved the use of certain assumptions with respect of the revenue and EBITDA forecasts, obsolescence rate, research and development for future technology, and discount rate. The goodwill recognized was primarily attributable to the expected synergies from integrating Power Finance’s technology into the Company’s platform. Goodwill is not expected to be deductible for tax purposes. The fair values of assets acquired and liabilities assumed may change over the measurement period as additional information is received. The measurement period will end no later than one year from the acquisition date.
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Marqeta, Inc.
Notes toThe financial results of Power Finance are included in the Company’s Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Share from the date of acquisition. Separate operating results and Per Share Amounts, Ratios, orpro forma results of operations for Power Finance have not been presented as Noted)
(unaudited)
13.    Related Party Transactions
The Company may enter into transactions with related parties.
The Company has an equity method investment in a private company, which is a related party. Duringthe effect of this acquisition was not material to the Company’s financial results. Acquisition-related third-party transaction costs were $0.4 million and $1.9 million for the three and six months ended June 30, 2022,2023, respectively, and are included in Professional services in the Condensed Consolidated Statements of Operations and Comprehensive Loss.
In July 2023, the Company earnedpaid out $52.7 million as the performance-based goals tied to the contingent consideration were achieved during the period ended June 30, 2023.
14.    Restructuring
During the second quarter of 2023, the Company approved a restructuring plan (the “Restructuring Plan”) intended to reduce operating expenses and improve profitability by reducing the Company’s workforce. The net revenuerestructuring charges incurred in connection with the Restructuring Plan is approximately $8.4 million, which is expected to be substantially complete by the end of $0.7 million and $2.5 million from the private company, respectively, and had $0.5third quarter of 2023.
The Company recorded $8.4 million in revenue share payable to this private company as ofrestructuring charges during the three and six months ended June 30, 2022.
Prior2023, which consisted of $14.2 million primarily related to one-time severance and benefit payments, as well as a net reduction of stock-based compensation of $2.9 million related to the completionvesting of certain equity awards and the forfeiture of certain equity awards which are accounted for as occurred. Additionally, the Company reduced previously accrued bonuses for impacted employees of $2.9 million due to the terms of the IPO, DFS Services LLC, a holderRestructuring Plan. These costs were included in Compensation and benefits in the Condensed Consolidated Statements of more than 5% ofOperations and Comprehensive Loss.
The following table summarizes the Company's outstanding capital stock pre-IPO, was a related party. DuringCompany’s restructuring liability that is included in Accrued expenses and other current liabilities on the three months ended March 31, 2021, the Company incurred $11.0 million in Card Network fees, net, recorded within costs of revenue, to PULSE Network LLC, an entity affiliated with DFS Services LLC.Condensed Consolidated Balance Sheet:

Balance as of December 31, 2022$— 
Restructuring charges14,167 
Cash payments(4,600)
Balance as of June 30, 2023$9,567 
15.    Subsequent Event
On August 4, 2023, the Company and Block, Inc. (formerly Square, Inc., or “Block”) executed a contract amendment (“the Amendment”), effective as of July 1, 2023, to their Master Services Agreement (together the “Amended Agreement”). Pursuant to the terms of the Amended Agreement, the Cash App program term will expire on June 30, 2027 and shall automatically renew thereafter for successive one-year periods, unless terminated earlier by either party. In addition to reduced pricing for the Cash App program, the Amended Agreement provides that the Company will continue to provide various services to Block, though Block will be responsible for defining and managing the primary Card Network relationship for the Cash App program going forward, including being responsible for managing the financial relationship between the Cash App Program and the primary Card Network, choosing the card brand, determining the product type, and meeting program parameters. The Amendment also includes a continuation of services for the Cash App program for a period of time in the event of a change of control of the Company.

As a result of the Amendment, the Company will no longer serve as principal in providing services to Block for the Cash App program as it relates to that program’s primary Card Network volume. Beginning on July 1, 2023, fees owed to Issuing Banks and Card Networks related to the Cash App primary Card Network volume will be netted against amounts earned from the Cash App program within Net Revenue such that Net Revenue in the Condensed Consolidated Statements of Operations and Comprehensive Loss will reflect the net amount of consideration that the Company retains on Cash App primary Card Network volume. In prior periods, these fees were included within Costs of Revenue in the Condensed Consolidated Statements of Operations and Comprehensive Loss.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
You should read the following discussion and analysis of our financial condition and results of operations together with our condensed consolidated financial statementsCondensed Consolidated Financial Statements and the related notes included elsewhere in this Quarterly Report on Form 10-Q and in our Annual Report on Form 10-K. This discussion contains forward-looking statements based upon current expectations that involve risks and uncertainties. As discussed in the section titled “Note About Forward Looking Statements”, our actual results may differ materially from those discussed in these forward-looking statements as a result of various factors, including those set forth under the section titled “Risk Factors” under Part II, Item 1A below.1A.
Overview
Marqeta’s modern card issuing platform or our Platform, empowers our customers or our Customers, to create customized and innovative payment cards, that provide innovativegiving them the ability to build more configurable and flexible payment experiences for their customers, shoppers, and end users.experiences. We serve customers in multiple industry verticals including financialon-demand services, buy-now-pay-later,lending (including buy now, pay later (“BNPL”) financing), expense management, disbursements, online marketplaces, and on demand services.digital banking. Before the rise of modern card issuing, creatingissuing cards was slow, complex, and subject to mistakes. Marqeta helps solve these problems. Our Platform,platform, powered by open APIs,Application Programming Interfaces (“APIs”), enables businesses to develop modern, frictionless payment card experiences for consumer and commercial use cases.
Our modern architecture allows for flexibility, a high degree of configurability, and accelerated product development, democratizing access to card issuing technology. Marqeta’s open APIs provide instantIt also enables us to rapidly expand our platform’s functionality, creating added value for our customers. Depending on a customer’s desired level of control and responsibility, Marqeta can work with companies in a range of different configurations:
Managed By Marqeta: With Managed By Marqeta (“MxM”), Marqeta provides an Issuing Bank partner to act as the Bank Identification Number sponsor (the “BIN sponsor”), for the customer’s card program, manages the customer’s card program on behalf of the Issuing Bank, and provides a full-range of services including configuring many of the critical resources required by a customer’s production environment. In addition to providing customer access to the Marqeta dashboard via our highly scalable, cloud-based,APIs and configurable payment infrastructureprocessing, Marqeta also manages a number of the primary tasks related to launching a card program, such as defining and managing the program, operating the program and managing certain profitability components, and managing compliance with applicable regulations, Issuing Bank and Card Network rules. Also available to our MxM customers are a variety of managed services, including dispute management, fraud scoring, card fulfillment, and cardholder support services.
Powered By Marqeta: With Powered By Marqeta (“PxM”) Marqeta also provides customers access to the Marqeta dashboard via our APIs, provides payment processing, and assists with certain configuration elements that enablesenable the customer to use the platform independently. Unlike under our Customers to launch and manage their ownManaged By Marqeta card programs, issue cards,our PxM customers are responsible for other elements of the card program, including defining and authorizemanaging the program with the Card Networks and settle payments transactions.Issuing Bank as well as managing compliance with applicable regulations, Issuing Bank and Card Network rules.
Impact of COVID-19
The COVID-19 pandemic has had, and continues to have, a significant impact on the U.S. economy and the markets in which we operate. While the majority of U.S residents are vaccinated, the potential for new variants and subvariants contributes to the continuing worldwide public health concern of the COVID-19 virus.
In response to the COVID-19 pandemic, we implemented measures to focus on employee safety and Customer support, while at the same time seeking to mitigate any negative impact on our financial position and operations. We implemented remote working capabilities for our entire company and have since moved to a “Flexible First” approach to work, meaning our employees are able to choose whether they work at home, at a co-working space, or, depending on where they live, in one of our office locations.
We believe the COVID-19 pandemic intensified the consumer need for virtual and contactless forms of payments, the need for greater flexibility with purchases, and for easy online financing options. Many of the providers of these services are our Customers and they are experiencing accelerated adoption of technologies that enable such payment experiences.
There remains uncertainty about the pace of economic recovery, including uncertainty related to the labor market, inflation, and fiscal and monetary policy responses from the federal government. Businesses continue to face difficulty in hiring and meeting consumer demand, and certain portions of the global supply chain remain challenged by shortages and delays that first occurred due to the initial COVID-19 outbreak.Macroeconomic Factors
We are unable to predict how the COVID-19 pandemic will evolveimpact macroeconomic factors, including the military action against Ukraine launched by Russia, ongoing supply chain shortages, higher inflation and what effectinterest rates, and uncertainty in global economic conditions, such as the lifting of pandemic-related restrictions,recent bank failures and the levels of infection,closures, will have on our processing volumes, and on our future results of operations. A deterioration in macroeconomic conditions could increase the risk of lower consumer spending, consumer and merchant bankruptcy, insolvency, business failure, higher credit losses, foreign currency fluctuations, or other business interruption, which may adversely impact our business. We continue to monitor the situationthese situations and may take actions that alter our operations and business practices as may be required by federal, state, or local authorities or that we determine are in the best interests of our Customers,customers, vendors, and employees.
See the section titled “Risk Factors” under Part II, Item 1A of this Quarterly Report on Form 10-Q for further discussion of the possible impact of these macroeconomic factors on our business.

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Recent Developments
Block Contract Renewal
On August 4, 2023, we executed a contract amendment (“the Amendment”) to the Master Services Agreement with Block, effective as of July 1, 2023. In addition to reduced pricing for the Cash App program, the Amendment provides that Block will be responsible for defining and managing the Cash App program with respect to the primary card network going forward. The reduction in pricing paired with the expected change to our revenue presentation occurring as a result of the Amendment, will reduce reported net revenue. In addition, on an overall basis, we expect the revised relationship will decrease gross profit and increase our gross margin percentage. For more information on the Amendment, see Note 15 “Subsequent Events” to our condensed consolidated financial statements.

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Key Operating Metric and Non-GAAP Financial Measures
We review a number of operating and financial metrics, including the key operating metric set forth below, to help us evaluate our business and growth trends, establish budgets, evaluate the effectiveness of our investments, and assess operational efficiencies. In addition to the results determined in accordance with GAAP, the following table sets forth a key operating metric and non-GAAP financial measures that we consider useful in evaluating our operating performance.
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
20222021202220212023202220232022
Total Processing Volume (TPV) (in millions)Total Processing Volume (TPV) (in millions)$40,457 $26,520 $77,083 $50,518 Total Processing Volume (TPV) (in millions)$53,615 $40,457 $103,635 $77,083 
Net revenue (in thousands)Net revenue (in thousands)$186,678 $122,266 $352,780 $230,249 Net revenue (in thousands)$231,115 $186,678 $448,456 $352,780 
Gross profit (in thousands)Gross profit (in thousands)$78,049 $46,975 $152,775 $96,832 Gross profit (in thousands)$84,609 $78,049 $173,771 $152,775 
Gross marginGross margin42 %38 %43 %42 %Gross margin37 %42 %39 %43 %
Net loss (in thousands)Net loss (in thousands)$(44,688)$(68,554)$(105,286)$(81,392)Net loss (in thousands)$(58,797)$(44,688)$(127,598)$(105,286)
Net loss marginNet loss margin(24)%(56)%(30)%(35)%Net loss margin(25)%(24)%(28)%(30)%
Total operating expenses (in thousands)Total operating expenses (in thousands)$154,030 $124,766 $330,624 $248,764 
Non-GAAP Measures:Non-GAAP Measures:
Adjusted EBITDA (in thousands)Adjusted EBITDA (in thousands)$(10,225)$(10,637)$(20,678)$(8,990)Adjusted EBITDA (in thousands)$824 $(10,225)$(3,521)$(20,678)
Adjusted EBITDA marginAdjusted EBITDA margin(5)%(9)%(6)%(4)%Adjusted EBITDA margin0.4 %(5)%(1)%(6)%
Non-GAAP operating expenses (in thousands)Non-GAAP operating expenses (in thousands)$83,785 $88,274 $177,292 $173,453 
Total Processing Volume (TPV) - TPV represents the total dollar amount of payments processed through our Platform,platform, net of returns and chargebacks. We believe that TPV is a key operating metric and a principal indicator of the market adoption of our Platform,platform, growth of our brand, growth of our Customers'customers' businesses and scale of our business.
Adjusted EBITDA - Adjusted EBITDA is a non-GAAP financial measure that is calculated as net income (loss) adjusted to exclude depreciation and amortization; share-based compensation expense; payroll tax related to share-based compensation; legal, financial,restructuring charges; acquisition-related expenses which consist of due diligence costs, transaction costs and tax due diligenceintegration costs related to potential acquisitions;or successful acquisitions and non-cash postcombination compensation expenses; income tax expense (benefit); and other income (expense) net, which consists of changes in the fair value of redeemable convertible preferred stock warrant liabilities (for periods prior to the IPO),interest income from our short-term investments, realized foreign currency gains and losses, interest income from our marketable securities, our share of equity method investments’ profit or loss, and impairment of equity method investments or other financial instruments.instruments, and gain from sale of equity method investments. We believe that adjustedAdjusted EBITDA is an important measure of operating performance because it allows management and our board of directors to evaluate and compare our core operating results, including our operating efficiencies, from period to period. Additionally, we utilize adjustedAdjusted EBITDA as an input into our calculation of our annual employee bonus plans. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures and a reconciliation of net loss to Adjusted EBITDA.
Adjusted EBITDA Margin - Adjusted EBITDA Margin is a non-GAAP financial measure that is calculated as Adjusted EBITDA divided by net revenue. This measure is used by management and our board of directors to evaluate our operating efficiency. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures and a reconciliation of net loss to Adjusted EBITDA Margin.
Non-GAAP operating expenses - Non-GAAP operating expenses is a non-GAAP financial measure that is calculated as total operating expenses adjusted to exclude depreciation and amortization; share-based compensation expense; payroll tax related to share-based compensation; restructuring charges; and acquisition-related expenses which consists of due diligence costs, transaction costs and integration costs related to potential or successful acquisitions, and non-cash postcombination compensation expenses. We believe that non-GAAP operating expenses is an important measure of operating performance because it allows management and our board of directors to evaluate and compare our core operating results, including our operating efficiencies, from period to period. See the section below titled “Use of
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Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures and a reconciliation of total operation expenses to non-GAAP operating expenses.
Components of Results of Operations
Net Revenue
We have two components of net revenue: platform services revenue, net and other services revenue.
Platform services revenue, net. Platform services revenue includes Interchange Fees, net of Revenue Share and other service-level payments to Customers.customers. Platform services revenue also includes processing and other fees. Interchange Fees are earned on card transactions we process for our CustomersMxM customers and are based on a percentage of the transaction amount plus a fixed amount per transaction. Interchange Fees are recognized when the associated transactions are settled.
Revenue Share payments are incentives to Customersour MxM customers to increase processing volumes on our Platform.platform. Revenue Share is generally computed as a percentage of the Interchange Fees earned or processing volume and is paid to Customersour MxM customers monthly. Revenue Share payments are recorded as a reduction to revenue. As Customers'MxM customers' processing volumes increase, the rates at which we share revenue generally increase.
Processing and other fees include feesare priced as either a percentage of processing volume or on a fee per transaction basis and are earned when payment cards are used at automated teller machines or to make cross-border purchases, and when Customers who primarily engaged us as an Issuer Processor useunder our processing services, which we sometimes refer to as Powered by Marqeta.PxM agreements. Minimum processing fees, where Customers'customers' processing volumes fall below certain thresholds, are also included in processing and other fees.
Platform services revenue is recognized as Marqeta satisfies our performance obligations which typically aligns with the period when volumes and transactions are processed.
Other services revenue. Other services revenue primarily consists of revenue earned for card fulfillment services. Card fulfillment fees are generally billed to Customerscustomers upon ordering card inventory and recognized as revenue when the cards are shipped to the Customers.customers.
Costs of Revenue
Costs of revenue consist of Card Network fees, Issuing Bank fees, and card fulfillment costs. Card Network fees are equal to a specified percentage of processing volume or a fixed amount per transaction routed through the respective Card Network. Issuing Bank fees compensate our Issuing Banks for issuing cards to our Customerscustomers and sponsoring our card programs with the Card Networks and are typically equal to a specified percentage of processing volume or a fixed amount per transaction. Card fulfillment costs include physical cards, packaging, and other fulfillment costs.
We have separate marketing and incentive arrangements with Card Networks that provide us with monetary incentives for establishing Customercustomer card programs with, and routing volume through, the respective Card Network. The amount of the incentives is generally determined based on a percentage of the processing volume or the number of transactions routed over the Card Network. We record these incentives as a reduction of Card Network fees included in costs of revenue. Generally, as processing volumes increase, we earn a higher rate of monetary incentives from these arrangements, subject to attaining certain volume thresholds during an annual measurement period. For certain incentive arrangements with an annual measurement period, the one-year period may not align with our fiscal year. Additionally, unusual fluctuations in Card Network fees can occur in the quarter in which volume thresholds are attained as higher incentive rates are applied to volumes over the entire measurement periods, which can span six or twelve months.
Operating Expenses
Compensation and Benefits. Compensation and benefits consist primarily of salaries, employee benefits, severance and other termination benefits, incentive compensation, contractors’ cost, and share-based compensation.
Technology. Technology consists primarily of third-party hosting fees, software licenses, and hardware purchases below our capitalization threshold, and support and maintenance costs.
Professional Services. Professional services consist primarily of consulting, legal, audit, and recruiting fees.
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Occupancy. Occupancy consists primarily of rent expense, repairs, maintenance, and other building related costs.
Depreciation and Amortization. Depreciation and amortization consist primarily of depreciation of our fixed assets and amortization of acquired developed technology intangible assets.
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Marketing and Advertising. Marketing and advertising consist primarily of costs of general marketing and promotional activities.
Other Operating Expenses. Other operating expenses consist primarily of indirect state and local taxes, insurance costs, indemnification costs, employee travel-related expenses, employee training charitable donations,costs, indirect state and local taxes, and other general office expenses.
We expect our operating expenses to increase in absolute dollars as our business grows. We also expect to continue to incur increased expenses to operate as a public company including costs to comply with the rules and regulations applicable to companies listed on a national securities exchange, and costs related to compliance and reporting obligations pursuant to the rules and regulations of the SEC, including regarding internal control over financial reporting under Section 404 of the Sarbanes-Oxley Act, and qualifying as a "large accelerated filer" under Rule 12b-2 of the Exchange Act as of the end of the current fiscal year.
Other Income (Expense), net
Other income (expense), net consists primarily of interest income from our short-term investments, gain from sale of equity method investments, impairment of equity method investments or other financial instruments, changes in the fair value of the redeemable convertible preferred stock warrant liabilities (for periods prior to the IPO), realized foreign currency gains and losses, equity method investment share of loss, and interest income from our marketable securities.realized foreign currency gains and losses.
Income Tax Expense
Income tax expense consists of U.S. federal and state income taxes, and U.K., Australia, and Canada income taxes. We maintain a full valuation allowance against our U.S. federal and state net deferred tax assets as we have concluded that it is not more likely than not that we will realize our net deferred tax assets.
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Results of Operations

The following table sets forth our results of operations for the periods presented:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended June 30,Six Months Ended June 30,
(dollars in thousands)(dollars in thousands)2022202120222021(dollars in thousands)2023202220232022
Net revenueNet revenue$186,678 $122,266 $352,780 $230,249 Net revenue$231,115 $186,678 $448,456 $352,780 
Costs of revenueCosts of revenue108,629 75,291 200,005 133,417 Costs of revenue146,506 108,629 274,685 200,005 
Gross profitGross profit78,049 46,975 152,775 96,832 Gross profit84,609 78,049 173,771 152,775 
Operating expenses:Operating expenses:Operating expenses:
Compensation and benefitsCompensation and benefits97,868 97,755 198,216 144,658 Compensation and benefits126,788 97,868 274,547 198,216 
TechnologyTechnology13,154 7,569 24,538 13,195 Technology13,154 13,154 27,744 24,538 
Professional servicesProfessional services5,794 3,831 10,564 8,028 Professional services4,873 5,794 10,310 10,564 
OccupancyOccupancy1,148 907 2,263 1,993 Occupancy1,057 1,148 2,211 2,263 
Depreciation and amortizationDepreciation and amortization921 874 1,900 1,781 Depreciation and amortization2,494 921 4,474 1,900 
Marketing and advertisingMarketing and advertising886 495 1,445 990 Marketing and advertising561 886 1,002 1,445 
Other operating expensesOther operating expenses4,995 3,530 9,838 4,825 Other operating expenses5,103 4,995 10,336 9,838 
Total operating expensesTotal operating expenses124,766 114,961 248,764 175,470 Total operating expenses154,030 124,766 330,624 248,764 
Loss from operationsLoss from operations(46,717)(67,986)(95,989)(78,638)Loss from operations(69,421)(46,717)(156,853)(95,989)
Other income (expense), netOther income (expense), net1,802 (481)(9,875)(2,648)Other income (expense), net10,762 1,802 22,434 (9,875)
Loss before income tax expenseLoss before income tax expense(44,915)(68,467)(105,864)(81,286)Loss before income tax expense(58,659)(44,915)(134,419)(105,864)
Income tax expense (benefit)Income tax expense (benefit)(227)87 (578)106 Income tax expense (benefit)138 (227)(6,821)(578)
Net lossNet loss$(44,688)$(68,554)$(105,286)$(81,392)Net loss$(58,797)$(44,688)$(127,598)$(105,286)


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Comparison of the Three Months Ended June 30, 20222023 and 20212022
Net Revenue
Three Months Ended June 30,Three Months Ended June 30,
(dollars in thousands)(dollars in thousands)20222021$ Change% Change(dollars in thousands)20232022$ Change% Change
Net revenue:Net revenue:Net revenue:
Total platform services, netTotal platform services, net$181,102$118,524$62,578 53 %Total platform services, net$226,198$181,102$45,096 25 %
Other servicesOther services5,5763,7421,834 49 %Other services4,9175,576(659)(12)%
Total net revenueTotal net revenue$186,678$122,266$64,412 53 %Total net revenue$231,115$186,678$44,437 24 %
Total Processing Volume (TPV) (in millions)Total Processing Volume (TPV) (in millions)$40,457$26,520$13,937 53 %Total Processing Volume (TPV) (in millions)$53,615$40,457$13,158 33 %
Total net revenue increased by $64.4$44.4 million, or 53%24%, for the three months ended June 30, 20222023 compared to the same period in 2021,2022, of which an increase $40.9of $51.5 million was attributable to our largest customer, Block. The increase in net revenue was primarily driven by a 53%33% increase in TPV.TPV partially offset by unfavorable changes in the mix of our card programs, particularly the growth of our PxM offering, as well as one customer migrating a portion of one of their programs to a competitor starting in Q3 2022.
The increase in TPV was mainly driven by increases in processing volume fromgrowth across all our major verticals, particularly financial services, from Customers that engaged us solely as an Issuer Processor (also referred to as Powered by Marqeta Customers), and from buy-now-pay-later Customers.PxM customers. The growth in TPV for our top five Customers, measuredcustomers, as determined by their individual TPV in each respective period, grew by 48%was 34% in the three months ended June 30, 20222023 compared to the same period in 2021,2022, while TPV from all other Customers,customers, as a group, grew by 81%25% in the three months ended June 30, 20222023 compared to the same period in 2021.2022. Note that the top five customers may differ between the two periods.
Costs of Revenue and Gross Margin
Three Months Ended June 30,Three Months Ended June 30,
(dollars in thousands)(dollars in thousands)20222021$ Change% Change(dollars in thousands)20232022$ Change% Change
Costs of revenue:Costs of revenue:Costs of revenue:
Card Network fees, netCard Network fees, net$96,412$63,887$32,525 51 %Card Network fees, net$135,004$96,412$38,592 40 %
Issuing Bank feesIssuing Bank fees7,7227,559163 %Issuing Bank fees7,7727,72250 %
OtherOther4,4953,845650 17 %Other3,7304,495(765)(17)%
Total costs of revenueTotal costs of revenue$108,629$75,291$33,338 44 %Total costs of revenue$146,506$108,629$37,877 35 %
Gross profitGross profit$78,049$46,975$31,074 66 %Gross profit$84,609$78,049$6,560 %
Gross marginGross margin42 %38 %Gross margin37 %42 %
Costs of revenue increased by $33.3$37.9 million, or 44%35%, for the three months ended June 30, 20222023 compared to the same period in 2021.2022. The increase was primarily due to increased Card Network fees as thea result of the 53%33% increase in TPV, and 54%a 42% increase in the number of corresponding transactions.
Card Network fees for the three months ended June 30, 2022 reflect lower fees driven by lower rates due the mix of ATM versus purchase transactions and an amendment to one ofunfavorable changes in our card program mix. Card Networks incentive arrangements that was executed in the third quarter of 2021. Network fees are presented net of monetary incentives from Card Networks for processing volume through the respective Card Networks during the period.
Issuing Bank fees increased by $0.2 million, or 2%, inremained relatively flat for the three months ended June 30, 20222023 compared to the same period in 2021,2022, as a result of an amendmentthe increase in TPV being offset by lower net fees paid to one of ourcertain Issuing Banks’ arrangements that was executed in the third quarter of 2021.Banks. Issuing Bank fees are typically determined based on volume tiers; as our processing volumes grow, these fees as a percentage of processing volume decline.
As a result of the increases in net revenue and costs of revenue discussed above, our gross profit increased by $31.1$6.6 million, or 66%8%, in the three months ended June 30, 20222023 compared to the same period in 2021. Our2022, and our gross margin increaseddecreased by 45 percentage points in the three months ended June 30, 20222023 compared to the same period in 2021.2022.
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Operating Expenses
Three Months Ended June 30,Three Months Ended June 30,
(dollars in thousands)(dollars in thousands)20222021$ Change% Change(dollars in thousands)20232022$ Change% Change
Operating expenses:Operating expenses:Operating expenses:
Salaries, bonus, benefits and payroll taxesSalaries, bonus, benefits and payroll taxes62,720 42,219 $20,501 49 %Salaries, bonus, benefits and payroll taxes82,623 62,720 $19,903 32 %
Share-based compensationShare-based compensation35,148 55,536 $(20,388)(37)%Share-based compensation44,165 35,148 $9,017 26 %
Total compensation and benefitsTotal compensation and benefits97,868 97,755 $113 — %Total compensation and benefits126,788 97,868 $28,920 30 %
Percentage of net revenuePercentage of net revenue52 %80 %Percentage of net revenue55 %52 %
TechnologyTechnology13,154 7,569 5,585 74 %Technology13,154 13,154 — — %
Percentage of net revenuePercentage of net revenue%%Percentage of net revenue%%
Professional servicesProfessional services5,794 3,831 1,963 51 %Professional services4,873 5,794 (921)(16)%
Percentage of net revenuePercentage of net revenue%%Percentage of net revenue%%
OccupancyOccupancy1,148 907 241 27 %Occupancy1,057 1,148 (91)(8)%
Percentage of net revenuePercentage of net revenue%%Percentage of net revenue— %%
Depreciation and amortizationDepreciation and amortization921 874 47 %Depreciation and amortization2,494 921 1,573 171 %
Percentage of net revenuePercentage of net revenue— %%Percentage of net revenue%— %
Marketing and advertisingMarketing and advertising886 495 $391 79 %Marketing and advertising561 886 $(325)(37)%
Percentage of net revenuePercentage of net revenue— %— %Percentage of net revenue— %— %
Other operating expensesOther operating expenses4,995 3,530 1,465 42 %Other operating expenses5,103 4,995 108 %
Percentage of net revenuePercentage of net revenue%%Percentage of net revenue%%
Total operating expensesTotal operating expenses$124,766$114,961$9,805Total operating expenses$154,030$124,766$29,264
Percentage of net revenuePercentage of net revenue67%67%
Salaries, bonus, benefits, and payroll taxes increased by $20.5$19.9 million predominatelyprimarily due to a $15.7$22.9 million, or 48%47%, increase in employee salaries, andpartially offset by a $4.3$0.7 million, or 62%24%, increasedecrease in bonuscontractor expense. The increase in employee salaries and bonus expense was driven by the increase in average headcount, $9.8 million in post combination compensation costs to former employees of Power Finance and $11.3 million in costs related to the increase in compensation rates.restructuring.
Share-based compensation decreasedincreased by $20.4$9.0 million in the three months ended June 30, 20222023 compared to the same period in 20212022 mainly due to $23.1 millionthe increase in the number of expense recognizedRSUs awards granted to employees as further detailed in the table below:
Three Months Ended June 30,
(dollars in thousands)20232022$ Change% Change
Share-based compensation
Restricted stock units$25,179$15,078$10,101 67 %
Stock options5,3096,160(851)(14)%
Executive Chairman Long-Term Performance Award13,26713,267— — %
Employee Stock Purchase Plan410643(233)(36)%
Total share-based compensation$44,165$35,148$9,017 26 %
Technology expenses remained relatively flat for the three months ended June 30, 20212023 compared to the same period in 2022 as efficiency initiatives offset the growth in transactions, TPV and technology and product focused headcount.
Professional services expenses decreased by $0.9 million, or 16%, for cumulative prior service as of the IPO completion date for RSUs with both a service and liquidity vesting condition that did not recur in the three months ended June 30, 2022, $5.8 million of expense recognized2023 compared to the same period in the three months ended June 30, 2021 related2022. The decrease was primarily due to secondary sales of common stock that did not recura decrease in the three months ended June 30, 2022, offset by an increase in share-based compensation expense due the increase in the number of our employeesconsulting fees and the CEO Long-Term Performance Award as detailed in the table below:
Three Months Ended June 30,
(dollars in thousands)20222021$ Change% Change
Share-based compensation
Restricted stock units$15,078$30,068$(14,990)(50)%
Stock options6,1608,272(2,112)(26)%
CEO Long-Term Performance Award13,26711,3631,904 17 %
Employee Stock Purchase Plan64378565 724 %
Secondary sales of common stock5,755(5,755)n/m
Total share-based compensation$35,148$55,536$(20,388)(37)%
n/m = not meaningful
recruiting fees.
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Technology expenses increased by $5.6 million, or 74%, for the three months ended June 30, 2022 compared to the same period in 2021. The increase was due to a $3.8 million increase in third-party hosting costs to support our continued growth and a $1.8 million increase in software licensing costs as we add headcount and implement internal systems and tools.
Professional services expenses increased by $2.0 million, or 51%, for the three months ended June 30, 2022 compared to the same period in 2021. The increase was mainly due to a $2.0 million increase in consulting fees.
Occupancy expense increased by $0.2 million, or 27%, for the three months ended June 30, 2022 compared to the same period in 2021 mainly due to $0.2 million increase in repairs, maintenance, and other building related costs.
Depreciation and amortization remained relatively flat for the three months ended June 30, 20222023 compared to the same period in 2021.2022.
MarketingDepreciation and advertising expensesamortization expense increased by $0.4$1.6 million, or 79%171%, for the three months ended June 30, 20222023 compared to the same period in 2021.2022. The increase was primarily due to tradeshow costs.the amortization of acquired developed technology stemming from the Power Finance acquisition for the three months ended June 30, 2023.
Other operatingMarketing and advertising expenses increaseddecreased by $1.5$0.3 million, or 42%37%, for the three months ended June 30, 20222023 compared to the same period in 2021 as a result of an increase2022 due to decreased conference and trade show costs incurred in insurance costs of $1.5 million.the current year.
Other operating expenses remained relatively flat for the three months ended June 30, 2023 compared to the same period in 2022.
Other Income (Expense), net
Three Months Ended June 30,Three Months Ended June 30,
(dollars in thousands)(dollars in thousands)20222021$ Change% Change(dollars in thousands)20232022$ Change% Change
Other income (expense), netOther income (expense), net$1,802 $(481)$2,283 (475)%Other income (expense), net$10,762 $1,802 $8,960 497 %
Percentage of net revenuePercentage of net revenue%— %Percentage of net revenue%%
Other income (expense), net increased by $2.3$9.0 million, or 475%497%, for the three months ended June 30, 20222023 compared to the same period in 2021.2022. The increase was mostlyprimarily due to a $2.1 millionan increase in interest income earned on our marketable securitiesshort-term investments portfolio and cash deposits.deposits in the second quarter of 2023.
Customer Concentration
We generated 69%78% and 72%69% of our net revenue from our largest Customer,customer, Block, during the three months ended June 30, 20222023 and 2021,2022, respectively.
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Comparison of the Six Months Ended June 30, 20222023 and 20212022
Net Revenue
Six Months Ended June 30,Six Months Ended June 30,
(dollars in thousands)(dollars in thousands)20222021$ Change% Change(dollars in thousands)20232022$ Change% Change
Net revenue:Net revenue:Net revenue:
Total platform services, netTotal platform services, net$342,100$224,978117,122 52 %Total platform services, net$436,530$342,10094,430 28 %
Other servicesOther services10,6805,2715,409 103 %Other services11,92610,6801,246 12 %
Total net revenueTotal net revenue$352,780$230,249$122,531 53 %Total net revenue$448,456$352,780$95,676 27 %
Total Processing Volume (TPV) (in millions)Total Processing Volume (TPV) (in millions)$77,083$50,518$26,565 53 %Total Processing Volume (TPV) (in millions)$103,635$77,083$26,552 34 %
Total net revenue increased by $122.5$95.7 million, or 53%27%, for the six months ended June 30, 20222023 compared to the same period in 2021,2022, of which $72.2$105.9 million was generated by Block. The increase in net revenue was primarily driven by the 53%34% increase in TPV.TPV, partially offset by unfavorable changes in the mix of our card programs, particularly the growth of our Powered By Marqeta offering, as well as one customer migrating a portion of one of their programs to a competitor starting in Q3 2022.
Other services revenue increased $5.4$1.2 million, or 103%12%, in the six months ended June 30, 20222023 compared to the same period in 20212022 due primarily to the increase in card fulfillment revenue.
The increase in TPV was mainly driven by increases in processing volume fromgrowth across all our major verticals, particularly financial services from Customers that engaged us solely as an Issuer Processor (also referred to as Powered by Marqeta Customers), and from buy-now-pay-laterPxM customers. The growth in TPV for our top five Customers, measuredcustomers, as determined by their individual TPV in each respective period, grew by 44%was 37% in the six months ended June 30, 20222023 compared to the same period in 2021,2022, while TPV from all other Customers,customers, as a group, grew 113%by 21% in the six months ended June 30, 20222023 compared to the same period in 2021.2022. Note that the top five customers may differ between the two periods.

Costs of Revenue and Gross Margin
Six Months Ended June 30,Six Months Ended June 30,
(dollars in thousands)(dollars in thousands)20222021$ Change% Change(dollars in thousands)20232022$ Change% Change
Costs of revenue:Costs of revenue:Costs of revenue:
Card Network fees, netCard Network fees, net175,993113,716$62,277 55 %Card Network fees, net251,637175,993$75,644 43 %
Issuing Bank feesIssuing Bank fees15,02314,0101,013 %Issuing Bank fees15,05215,02329 — %
OtherOther8,9895,6913,298 58 %Other7,9968,989(993)(11)%
Total costs of revenueTotal costs of revenue$200,005$133,417$66,588 50 %Total costs of revenue$274,685$200,005$74,680 37 %
Gross profitGross profit$152,775$96,832$55,943 58 %Gross profit$173,771$152,775$20,996 14 %
Gross marginGross margin43 %42 %Gross margin39 %43 %
Costs of revenue increased by $66.6$74.7 million, or 50%37%, for the six months ended June 30, 20222023 compared to the same period in 2021.2022. The increase was primarily due to increased Card Network fees as thea result of the 53%34% increase in TPV, and 53%a 43% increase in the number of corresponding transactions.transactions and unfavorable changes in our card program mix. Network fees are presented net of monetary incentives from Card Networks for processing volume through the respective Card Networks during the period.
Card NetworkIssuing Bank fees remained relatively flat for the six months ended June 30, 2022 reflect an amendment to one of our Card Networks incentive arrangements that was executed in the third quarter of 2021. Also, Card Network fees for the six months ended June 30, 2021 reflect an annual cumulative incentive that did not occur in the six months ended June 30, 2022 because the relevant milestones were achieved in March 2021 and December 2021.
Issuing Bank fees increased $1.0 million, or 7%, for the six months ended June 30, 20222023 compared to the same period in 2021, as a result of an amendment to one of our Issuing Banks’ arrangements that was executed in the third quarter of 2021.2022. Issuing Bank fees are typically determined based on volume tiers; as our processing volumes grow, these fees as a percentage of processing volume decline.
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As a result of the increases in net revenue and costs of revenue discussed above, our gross profit increased by $55.9$21.0 million, or 58%14%, for the six months ended June 30, 20222023 compared to the same period in 2021.2022. Our gross margin increased to 43%remained relatively flat during the six months ended June 30, 20222023 compared to the same period in 2021.
Operating Expenses
Six Months Ended June 30,
(dollars in thousands)20222021$ Change% Change
Operating expenses:
Salaries, bonus, benefits and payroll taxes126,063 77,730 $48,333 62 %
Share-based compensation72,153 66,928 $5,225 %
Total compensation and benefits198,216 144,658 $53,558 37 %
Percentage of net revenue56 %63 %
Professional services10,564 8,028 2,536 32 %
Percentage of net revenue%%
Technology24,538 13,195 11,343 86 %
Percentage of net revenue%%
Occupancy2,263 1,993 270 14 %
Percentage of net revenue%%
Depreciation and amortization1,900 1,781 119 %
Percentage of net revenue%%
Marketing and advertising1,445 990 $455 46 %
Percentage of net revenue— %— %
Other operating expenses9,838 4,825 5,013 104 %
Percentage of net revenue%%
Total operating expenses$248,764$175,470$73,294
Salaries, bonus, benefits, and payroll taxes increased by $48.3 million predominately due to a $38.0 million, or 62%, increase in salaries, and an $8.5 million, or 70%, increase in bonus expense. The increase in salaries and bonus expense was driven by the increase in average headcount, and the increase in compensation rates.
Share-based compensation increased by 5.2 million in the six months ended June 30, 2022 compared to the same period in 2021 mainly due to $38.5 million increase in share-based compensation expense due the increase in the number of our employees and the CEO Long-Term Performance Award offset by $23.1 million of expense recognized in the three months ended June 30, 2021 for cumulative prior service as of the IPO completion date for RSUs with both a service and liquidity vesting condition that did not recur in the six months ended June 30, 2022, and $11.6 million of expense recognized in the six months ended June 30, 2021 related to secondary sales of common stock that did not recur in the six months ended June 30, 2022 as detailed in the table below:


2022.
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Six Months Ended June 30,
(dollars in thousands)20222021$ Change% Change
Share-based compensation
Restricted stock units$30,423$30,068$355 %
Stock options13,81813,77741 — %
CEO Long-Term Performance Award26,38811,36315,025 132 %
Employee Stock Purchase Plan1,524781,446 1854 %
Secondary sales of common stock11,642(11,642)n/m
Total share-based compensation$72,153$66,928$5,225 %
n/m = not meaningful
Operating Expenses
Six Months Ended June 30,
(dollars in thousands)20232022$ Change% Change
Operating expenses:
Salaries, bonus, benefits and payroll taxes184,383 126,063 $58,320 46 %
Share-based compensation90,164 72,153 $18,011 25 %
Total compensation and benefits274,547 198,216 $76,331 39 %
Percentage of net revenue61 %56 %
Technology27,744 24,538 3,206 13 %
Percentage of net revenue%%
Professional services10,310 10,564 (254)(2)%
Percentage of net revenue%%
Occupancy2,211 2,263 (52)(2)%
Percentage of net revenue— %%
Depreciation and amortization4,474 1,900 2,574 135 %
Percentage of net revenue%%
Marketing and advertising1,002 1,445 $(443)(31)%
Percentage of net revenue— %— %
Other operating expenses10,336 9,838 498 %
Percentage of net revenue%%
Total operating expenses$330,624$248,764$81,860
Percentage of net revenue74%71%
Salaries, bonus, benefits, and payroll taxes increased by $58.3 million primarily due to a $62.3 million, or 63%, increase in salaries, partially offset by a $2.1 million decrease in bonus expense and a $1.8 million decrease in contractor costs. The increase in employee salaries was primarily due to increased average headcount period over period and an overall increase in compensation rates, $42.6 million in post combination compensation costs to former employees of Power Finance, and $11.3 million in costs related to the restructuring.
Share-based compensation increased by $18.0 million in the six months ended June 30, 2023 compared to the same period in 2022 mainly due to the increase in the number of RSUs awards granted to employees as further detailed in the table below:
Six Months Ended June 30,
(dollars in thousands)20232022$ Change% Change
Share-based compensation
Restricted stock units$49,970$30,423$19,547 64 %
Stock options12,79313,818(1,025)(7)%
Executive Chairman Long-Term Performance Award26,38826,388— — %
Employee Stock Purchase Plan1,0131,524(511)(34)%
Total share-based compensation$90,164$72,153$18,011 25 %
Technology expenses increased by $11.3$3.2 million, or 86%13%, for the six months ended June 30, 20222023 compared to the same period in 2021.2022. The increase was due to a $7.2$0.9 million increase in third-party hosting costs to support our continued growth, and a $4.2$2.3 million increase in software licensing costs as we add headcount and implement internal systems and tools.
Professional services expenses increased by $2.5 million, or 32%, for the six months ended June 30, 2022 compared to the same period in 2021. The increase was due to a $2.1 million increase in accounting, consulting, and legal fees.
Occupancy expense increased by $0.3 million, or 14%, for the six months ended June 30, 2022 compared to the same period in 2021 mainly due to $0.2 million increase in repairs, maintenance, and other building related costs.
Depreciation and amortization remained relatively flat for the six months ended June 30, 20222023 compared to the same period in 2021.2022.
Marketing
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Occupancy expense remained relatively flat for the six months ended June 30, 2023 compared to the same period in 2022.
Depreciation and advertising expenses increasedamortization increase by $0.5 million,$2,574, or 46%135%, for the six months ended June 30, 20222023 compared to the same period in 2021.2022. The increase was primarily due to tradeshow costs,the amortization of acquired developed technology stemming from the Power Finance acquisition for the six months ended June 30, 2023.
Marketing and advertising and brand awareness investments.
Other operating expenses increaseddecreased by $5.0$0.4 million, or 104%31%, for the six months ended June 30, 20222023 compared to the same period in 2021 as a result of an increase2022 due to decreased conference and trade show costs incurred in insurance costs of $3.6 million, and an increase in other miscellaneousthe current year.
Other operating expenses of $1.2 million.remained relatively flat for the six months ended June 30, 2023 compared to the same period in 2022.
Other Income (Expense), net
Six Months Ended June 30,Six Months Ended June 30,
(dollars in thousands)(dollars in thousands)20222021$ Change% Change(dollars in thousands)20232022$ Change% Change
Other income (expense), netOther income (expense), net$(9,875)$(2,648)$(7,227)273 %Other income (expense), net$22,434 $(9,875)$32,309 (327)%
Percentage of net revenuePercentage of net revenue(3)%(1)%Percentage of net revenue%(3)%
Other income (expense), net increased by $7.2$32.3 million, or 273%327%, for the six months ended June 30, 20222023 compared to the same period in 2021.2022. The increase was mostly due to ana $19.9 million increase in interest income earned on our short-term investments portfolio and cash deposits in the six months ended June 30, 2023 and the impairment of $11.6 million of an option to purchase the remaining equity interests in an equity method investee offset by a decrease inthat was incurred during the expense related to the change in the fair value of the redeemable convertible preferred stock warrant liabilities of $2.9 million, recorded upon the Company’s IPO, and increase in interest income earned on our marketable securities portfolio and other cash deposit balances of $2.3 million.six months ended June 30, 2022.
Customer Concentration
We generated 68%77% and 73%68% of our net revenue from our largest Customer,customer, Block, during the six months ended June 30, 20222023 and 2021,2022, respectively.
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Use of Non-GAAP Financial Measures
Our non-GAAP measures have limitations as analytical tools and you should not consider them in isolation. These non-GAAP measures should not be viewed as a substitute for, or superior to, measures prepared in accordance with GAAP. In evaluating these non-GAAP measures, you should be aware that in the future we will incur expenses similar to the adjustments in the presentation of our non-GAAP measures set forth under “Key Operating Metric and Non-GAAP Financial Measures”. There are a number of limitations related to the use of these non-GAAP measures versus their most directly comparable GAAP measures, including the following:
other companies, including companies in our industry, may calculate adjusted EBITDA and non-GAAP operating expenses differently than how we calculate this measure or not at all; this reduces its usefulness as a comparative measure;
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditures; and
adjusted EBITDA does not reflect the effect of income taxes that may represent a reduction in cash available to us.
We encourage investors to review the related GAAP financial measures and the reconciliation of the non-GAAP financial measures to their most directly comparable GAAP financial measures.
A reconciliation of net loss to adjusted EBITDA for the periods presented is as follows:
Three Months Ended June 30,Six Months Ended June 30,
(dollars in thousands)2022202120222021
Net revenue$186,678 $122,266 $352,780 $230,249 
Net loss$(44,688)$(68,554)$(105,286)$(81,392)
Net loss margin(24)%(56)%(30)%(35)%
Net loss$(44,688)$(68,554)$(105,286)$(81,392)
Depreciation and amortization expense921 874 1,900 1,781 
Share-based compensation expense35,148 55,536 72,153 66,928 
Payroll tax expense related to share-based compensation423 939 1,258 939 
Other expense (income), net(1,802)481 9,875 2,648 
Income tax expense (benefit)(227)87 (578)106 
Adjusted EBITDA$(10,225)$(10,637)$(20,678)$(8,990)
Adjusted EBITDA Margin(5)%(9)%(6)%(4)%
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A reconciliation of net loss to adjusted EBITDA and GAAP operating expenses to non-GAAP operating expenses for the periods presented is as follows:
Three Months Ended June 30,Six Months Ended June 30,
(dollars in thousands)2023202220232022
Net revenue$231,115 $186,678 $448,456 $352,780 
Net loss$(58,797)$(44,688)$(127,598)$(105,286)
Net loss margin(25)%(24)%(28)%(30)%
Total operating expenses$154,030 $124,766 $330,624 $248,764 
Net loss$(58,797)$(44,688)$(127,598)$(105,286)
Depreciation and amortization expense2,494 921 4,474 1,900 
Share-based compensation expense47,056 35,148 93,055 72,153 
Payroll tax expense related to share-based compensation638 423 1,278 1,258 
Acquisition-related expenses (1)
11,684 — 46,152 — 
Restructuring8,373 — 8,373 — 
Other expense (income), net(10,762)(1,802)(22,434)9,875 
Income tax expense (benefit)138 (227)(6,821)(578)
Adjusted EBITDA$824 $(10,225)$(3,521)$(20,678)
Adjusted EBITDA Margin0.4 %(5)%(1)%(6)%
Total operating expenses$154,030 $124,766 $330,624 $248,764 
Depreciation and amortization expense(2,494)(921)(4,474)(1,900)
Share-based compensation expense(47,056)(35,148)(93,055)(72,153)
Payroll tax expense related to share-based compensation(638)(423)(1,278)(1,258)
Restructuring(8,373)— (8,373)— 
Acquisition-related expenses (1)
(11,684)— (46,152)— 
Non-GAAP operating expenses$83,785 $88,274 $177,292 $173,453 
_______________
(1) Acquisition-related expenses, which include transaction costs, integration costs and non-cash postcombination compensation expense, have been excluded from adjusted EBITDA as such expenses are not reflective of our ongoing core operations and are not representative of the ongoing costs necessary to operate our business; instead, these are costs specifically associated with a discrete transaction.
Liquidity and Capital Resources
Since our inception through June 30, 2021, we financed our operations primarily through sales of equity securities and payments received from our Customers. In June 2021, we completed our IPO in which we received aggregate proceeds of $1.3 billion after deducting underwriting discounts and commissions of $91.6 million, and offering costs of $7.5 million.
As of June 30, 2022,2023, our principal sources of liquidity included cash, cash equivalents, and marketable securitiesshort-term investments totaling $1.7$1.4 billion, with such amounts held for working capital purposes. Our cash equivalents and marketable securitiesshort-term investments were comprised primarily of bank deposits, money market funds, U.S. government securities, commercial paper, asset-backed securities, certificates of deposit, and corporate debt securities. We have generated significant operating losses as reflected in our accumulated deficit. We expect to continue to incur operating losses for the foreseeable future.
On September 14, 2022, our board of directors authorized a share repurchase program (the “2022 Share Repurchase Program”) of up to $100 million of our Class A common stock beginning September 15, 2022. Under the 2022 Repurchase Program, we were authorized to repurchase shares through open market purchases, in privately negotiated transactions or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act. The 2022 Share Repurchase Program had no set expiration date; however, the 2022 Share Repurchase Program was exhausted during the first quarter of 2023.
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On May 8, 2023, our board of directors authorized a share repurchase program (the “2023 Share Repurchase Program”) of up to $200 million of our Class A common stock. Under the 2023 Repurchase Program, we are authorized to repurchase shares through open market purchases, in privately negotiated transactions or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act. The 2023 Share Repurchase Program has no set expiration date. As of June 30, 2023, $151.7 million remained available for future share repurchases under this repurchase program.
On February 3, 2023, we acquired all outstanding stock of Power Finance Inc. (“Power Finance”). Upon the closure of the acquisition, we paid $131.9 million to the shareholders of Power Finance Inc, net of cash acquired. As part of the terms of the acquisition, we shall pay additional cash of $53.1 million for contingent consideration tied to performance-based goals expected to be achieved within 12 months from the date of acquisition. As of June 30, 2023, the contingent consideration liability is still outstanding however the performance-based goals were achieved and payment was made in July 2023. We also entered into postcombination cash compensation arrangements with certain key acquired employees whereby we shall pay them $85.6 million of cash over a two year service period following the acquisition date (subject to forfeiture upon termination).
During the second quarter of 2023, we announced a restructuring plan intended to reduce operating expenses and improve profitability by reducing the Company’s workforce. In connection with the restructuring plan, we will pay $14.2 million to impacted employees primarily related to one-time severance and benefit payments.
We believe our existing cash and cash equivalents, and our marketable securitiesshort-term investments will be sufficient to meet our working capital and capital expenditure needs for more than the next 12 months. As of the date of filing this Quarterly Report on Form 10-Q, we have access to and control over all our cash, cash equivalents and short-term investments, except amounts held as restricted cash, notwithstanding the adverse developments affecting various financial institutions in the first quarter of 2023. Our future capital requirements will depend on many factors, including our planned continuing investment in product development, platform infrastructure, share repurchases, and global expansion. We will use our cash for a variety of needs, including for ongoing investments in our business, potential strategic acquisitions, capital expenditures and investment in our infrastructure, including our non-cancellable purchase commitments with cloud-computing service providers and certain Issuing Banks.
As of June 30, 2022,2023, we had $7.8$9.4 million in restricted cash which included a deposit held at an Issuing Bank to provide the Issuing Bank collateral in the event that our Customers'customers' funds are not deposited at the Issuing Bank in time to settle our Customers'customers' transactions with the Card Networks. Restricted cash also includes cash held at a bank to secure our payments under a lease agreement for our office space.
Cash Flows
The following table summarizes our cash flows for the periods indicated:
Six Months Ended June 30,
20222021
(in thousands)
Net cash (used in) provided by operating activities$(23,943)$5,813 
Net cash (used in) provided by investing activities(967)42,947 
Net cash (used in) provided by financing activities(2,398)1,310,094 
Net (decrease) increase in cash, cash equivalents, and restricted cash$(27,308)$1,358,854 
Six Months Ended June 30,
20232022
(in thousands)
Net cash used in operating activities$(36,520)$(23,943)
Net cash used in investing activities(122,525)(967)
Net cash used in financing activities(73,069)(2,398)
Net decrease in cash, cash equivalents, and restricted cash$(232,114)$(27,308)
Operating Activities
Our largest source of cash provided by our operating activities is our net revenue. Our primary uses of cash in our operating activities are for Card Network and Issuing Bank fees, and employee-related compensation. The timing of settlement of certain operating liabilities, including Revenue Share payments, bonus payments and prepayments made to cloud-computing service providers, can affect the amounts reported as netNet cash provided by and used in operating activities on the condensed consolidated statementCondensed Consolidated Statement of cash flows.
Net cash was used in operating activities in the six months ended June 30, 2022 compared to net cash provided in the same period in 2021 primarily due to the net impact of increases in net revenue and related cash collections and cash paid for costs of revenues and operating expenses including a prepayment to a cloud-computing service provider and higher bonus payments, increases in non-cash charges primarily for share-based compensation expense, and net changes in operating assets and liabilities.Cash Flows.
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Net cash used in operating activities was $36.5 million in the six months ended June 30, 2023 compared to a net cash used in the same period in 2022 of $23.9 million. The decrease in net cash used in operating activities is due mainly to the timing of payments for costs of our services and operating expenses, partially offset by the increase in net revenue.
Investing Activities
Net cash provided by investing activities consists primarily of maturities of our investments in marketable securities.short-term investments. Net cash used in investing activities consists primarily of purchases of marketable securities andshort-term investments, purchases of property and equipment.equipment and cash consideration for business combinations.
Net cash was used in investing activities in the six months ended June 30, 20222023 was $122.5 million compared to a net cash providedused in the same period in 20212022 of $1.0 million. The increase in net cash used in investing activities is primarily due to the Power Finance acquisition, the increase in purchases of marketable securities andshort-term investments, partially offset by the decreaseincrease in maturities of marketable securities.short-term investments.
Financing Activities
Net cash provided by financing activities consists primarily of proceeds from the issuance of our equity securities. Net cash used in financing activities consists primarily of net payments related to share-based compensation activities and payments of offering costs related to the IPO.share repurchase programs.
Net cash was used in financing activities in the six months ended June 30, 20222023 was $73.1 million compared to net cash providedused in the same period in 20212022 of $2.4 million. The increase in net cash used in financing activities is primarily due to payments to repurchase shares under the payment to satisfy the tax withholding and remittance obligations related to the settlement of our outstanding RSUs, offset by the decrease in payment of offering costs.share repurchase programs.
Obligations and Other Commitments
There were no material changes in our obligations and other commitments from those disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, 2021.2022.
As of June 30, 2022,2023, we had non-cancellable purchase commitments with certain Issuing Banks and service providers of $224.7$213.0 million, payable over the next 5 years. These purchase obligations include $219.0$197.7 million related to minimum commitments as part of a cloud-computing service agreement. The remaining obligations are related to various service providers and Issuing Banks processing fees over the fixed, non-cancellable respective contract terms.
For additional information about our contractual obligations and other commitments, see Note 7 to our Condensed Consolidated Financial Statements “Commitments and Contingencies”. to our condensed consolidated financial statements.
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Critical Accounting Policies and Estimates
Our condensed consolidated financial statementsCondensed Consolidated Financial Statements are prepared in accordance with accounting principles generally accepted in the United States.GAAP. The preparation of these condensed consolidated financial statementsCondensed Consolidated Financial Statements requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, costs, and expenses, and related disclosures. On an ongoing basis, we evaluate our estimates and assumptions. Our actual results may differ from these estimates under different assumptions or conditions.
We believe that of our significant accounting policies discussed in “Consolidated Financial Statements—Note 2. Summary of Significant Accounting Policies” in theour Annual Report on Form 10-K, and in Part I, Item 1 of this Quarterly Report on Form 10-Q, the following accounting policies involve a greater degree of judgment and complexity. Accordingly, these are the policies we believe are the most critical to aid in fully understanding and evaluating our condensed consolidated financial conditionCondensed Consolidated Financial Condition and resultsResults of operations.

Under the Jumpstart our Business Startups Act, or JOBS Act, “an emerging growth company” can take advantage of an extended transition period for complying with new or revised accounting standards. This provision allows an “emerging growth company” to delay the adoption of new or revised accounting standards that have different transition dates for public and private companies until those standards would otherwise apply to private companies. We meet the definition of an “emerging growth company” and have elected to use this extended transition period. As a result of this election, our timeline to comply with these standards will in many cases be delayed as compared to other public companies that are not eligible to take advantage of this election or have not made this election. Therefore, our financial statements may not be comparable to those of companies that comply with the public company effective dates for these standards.
Because (i) the aggregate worldwide market value of our voting common stock held by non-affiliates (or "public float") exceeded $700 million on June 30, 2022, (ii) we will have been subject to the reporting requirements of Section 13(a) or 15(d) of the Exchange Act for at least twelve calendar months, (iii) we have previously filed an annual report under Section 13(a) or 15(d) of the Exchange Act and (iv) we are not eligible for smaller reporting company status because we do not meet the revenues requirement for such status, we will qualify as a "large accelerated filer" under Rule 12b-2 of the Exchange Act as of the end of the current fiscal year. As a large accelerated filer, we will no longer qualify as an emerging growth company as of December 31, 2022.Operations.
Revenue Recognition
We generate revenue from providing Platformplatform services to our customers, which includes revenues derived from Interchange Fees generated by customer card transactions and processingother transaction fees andcollected from customers or from providing other services, which includes card fulfillment revenue, to our Customers.customers.
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Our contracts with Customerscustomers typically include two performance obligations: (i) providing access to our payment processing Platformplatform and (ii) providing card fulfillment services. Certain Customercustomer contracts require us to allocate the transaction price of the contract based on the relative stand-alone selling price of the performance obligations which are estimated using an analysis of our historical contract pricing and costs incurred to fulfill services.
We satisfy our performance obligation to provide platform services over time as Customerscustomers have continuous access to our Platform,platform, and we stand ready to process Customercustomer transactions throughout their term of access. We allocate variable consideration to the distinct month in which our Platformplatform services are delivered. When pricing terms are not consistent throughout the entire term of the contract, we estimate variable consideration in Customers'customers' contracts primarily using the expected value method. We develop estimates of variable consideration on the basis of both historical information and current trends and do not expect or anticipate significant reversal of revenue in the future periods.
As the Issuer Processorissuer processor and program manager for our Customers,customers, we are the principal in providing services under our contracts with Customers.customers. To deliver the services required by our Customers,customers, we contract with Card Networks for transaction routing, reporting, and settlement services and with Issuing Banks for card issuing, Card Network sponsorship, and regulatory compliance approval services. We control these integrated services before delivery to our Customers,customers, we are primarily responsible for the delivery of the services to Customers,customers, and we have discretion in vendor selection. As such, we record fees paid to the Issuing Banks and Card Networks as costs of revenue.
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Issuing Banks or Card Networks.
For certain revenue contracts, we estimate variable consideration and material rights to record each period. This requires that we estimate the expected processing volume over the term of the contract, including any additional extension of the term associated with a material right. These estimates are predominantly derived by analysis of historical trends and are updated on a quarterly basis. Changes made to these assumptions during the three and six months ended June 30, 20222023 did not have a material impact to the net revenue recorded during the three and six months ended June 30, 2022.2023.
Share-Based CompensationBusiness Combinations
We measure compensation expense for all share-based payment awards,When we acquire a business, the purchase price is allocated to the acquired assets, including stock optionsseparately identifiable intangible assets, and RSUs, granted to employees, directors, and other service providers, based on theassumed liabilities at their respective estimated fair valuevalues. Any residual purchase price is recorded as goodwill. The allocation of the awards on the date of grant. Priorpurchase price requires management to the completion of the IPO, the mostmake significant inputestimates in determining the fair valuevalues of a stock option wasassets acquired and liabilities assumed, especially with respect to intangible assets. These estimates can include, but are not limited to:
future expected cash flows from acquired developed technologies;
obsolescence curves and other useful life assumptions, such as the estimated period of time and intended use of acquired intangible assets in our product offerings;
discount rates;
uncertain tax positions and tax-related valuation allowances; and
fair value of our common stock. The estimated fair valueassumed equity awards.
These estimates are inherently uncertain and unpredictable, and unanticipated events and circumstances may occur that may affect the accuracy or validity of our common stock was also usedsuch assumptions, estimates or actual results. During the measurement period, which may be up to measureone year from the grantacquisition date, fair value of RSUs granted prioradjustments to the completion of the IPO. Additionally, prior to the completion of the IPO, the determination of whether to recognize share-based compensation expense related to secondary sales of common stock by employees or former employees required a significant amount of judgment.
Our methods to estimate the fair value of these tangible and intangible assets acquired and liabilities assumed may be recorded, with the corresponding offset to goodwill. We continue to collect information and reevaluate these estimates and assumptions quarterly and record any adjustments to our common stock andpreliminary estimates to determine share-based compensation expense related to secondary sales of common stock prior togoodwill provided that we are within the completionmeasurement period. Upon the conclusion of the IPO are discussed below.
Fair Valuemeasurement period or final determination of Common Stock: Prior to the completion of the IPO, the Company’s board of directors considered numerous objective and subjective factors to determine the fair value of the Company’s common stock at each meeting in which awards were approved. The factors considered included, but were not limited to: (i) contemporaneous independent third-party valuations of the Company’s common stock; (ii) observed secondary sales of the Company’s common stock; (iii) rights, preferences, and privileges of the Company’s redeemable convertible preferred stock relative to those of its common stock; (iv) the Company’s actual operating and financial performance; (v) current business conditions and projections; (vi) the likelihood of achieving a liquidity event, such as an initial public offeringassets acquired or sale of the Company, given prevailing market conditions; and (vii) precedent transactions involving the Company’s capital stock.
Subsequentliabilities assumed, whichever comes first, any subsequent adjustments are recorded to the completion of the IPO, the fair value of the Company’s common stock is determined by the closing price, on the date of grant, of its Class A common stock, which is traded on the Nasdaq Global Select Market.
Secondary Sales of Common Stock.During the three and six months ended June 30, 2021, prior to the completion of the IPO, certain stockholders acquired outstanding common stock from current or former employees for a purchase price greater than the estimated fair value of our common stock at the time of the respective transaction. The determination of whether the excess of purchase price over the estimated fair value represents share-based compensation is highly judgmental. We determined whether secondary sales of common stock by employees and former employees resulted in share-based compensation expense by evaluating the extent of our involvement in secondary sale transactions, whether the purchaser of the shares is an existing or new stockholder, and the extent the sale price per share exceeds our estimated fair value per share. We recorded share-based compensation expense for the difference between the price paid and the estimated fair value on the date of the transaction of $5.8 million and $11.6 million during the three and six months ended June 30, 2021. Such amounts were recorded in compensation and benefits expense on the condensed consolidated statements of operations and comprehensive loss.
Subsequent to the completion of the IPO, we did not record share-based compensation expense related to secondary sales of our common stock.
Recent Accounting Pronouncements
See Note 2 to our Condensed Consolidated Financial Statements “Summary of Significant Accounting Policies—Adoptions of New Accounting Standards”Operations and “Summary of Significant Accounting Policies—New Accounting Standards Not Yet Adopted” for additional information.Comprehensive Loss.

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Item 3. Quantitative and Qualitative Disclosures about Market Risk
We have operations within the United States, the United Kingdom, Australia, Brazil, Canada, and Singapore, and we are exposed to market risks in the ordinary course of our business, including the effects of interest rate changes and foreign currency fluctuations. Information relating to quantitative and qualitative disclosures about these market risks is described below.
Interest Rate Risk
We had cash, cash equivalents, and marketable securitiesshort-term investments totaling $1.7$1.4 billion as of June 30, 2022.2023. Such amounts included cash deposits, money market funds, U.S. government securities, U.S, agency securities, commercial paper, certificate of deposits, and corporate debt securities. The fair value of our cash, cash equivalents, and marketable securitiesshort-term investments would not be significantly affected by either an increase or decrease in interest rates due to the short-term maturities of the majority of these instruments. Because we classify our marketable securitiesshort-term investments as “available-for-sale”, no gains or losses are recognized in the condensed consolidated statementCondensed Consolidated Statement of operationsOperations and comprehensive lossComprehensive Loss due to changes in interest rates unless such securities are sold prior to maturity or declines in fair value are determineddue to be other-than-temporary.credit losses. We have the ability to hold all marketable securitiesshort-term investments until their maturities. A hypothetical 100 basis point increase or decrease in interest rates would not have a material effect on our financial results or financial condition.
Foreign Currency Exchange Risk
Most of our sales and operating expenses are denominated in U.S. dollars, and therefore our results of operations are not currently subject to significant foreign currency risk. As of June 30, 2022,2023, a hypothetical 10% change in foreign currency exchange rates applicable to our business would not have had a material impact on our condensed consolidated financial statements.Condensed Consolidated Financial Statements.
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Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, have evaluated the effectiveness of our disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act, as of the end of the period covered by this Quarterly Report on Form 10-Q. Disclosure controls and procedures are designed to provide reasonable assurance that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the Securities and Exchange Commission’s, or the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.
Based on this evaluation, our Chief Executive Officer and our Chief Financial Officer concluded that our disclosure controls and procedures were not effective at a reasonable assurance level as of June 30, 2022.2023 due to the material weakness in our internal control over financial reporting described below. In light of this fact, our management performed additional analyses, reconciliations, and other post-closing procedures related to the accounting for our acquisition of Power Finance, and concluded that, notwithstanding the material weakness in our internal control over financial reporting, the Condensed Consolidated Financial Statements for the periods covered by and included in this Quarterly Report on Form 10-Q fairly present, in all material respects, our financial position, results of operations, and cash flows for the periods presented in conformity with GAAP.
Material Weakness
A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of our annual or interim consolidated financial statements will not be prevented or detected on a timely basis. For the period ending March 31, 2023, management identified a material weakness related to the accounting for our acquisition of Power Finance, including a lack of sufficient precision in the performance of reviews supporting the purchase price allocation accounting, and a lack of timely oversight over third-party specialists and the reports they produced to support the accounting for the Power Finance acquisition. The material weakness resulted in an error related to the allocation of merger consideration between purchase consideration and post-combination expense that was not detected on a timely basis. The error was corrected by management in the Condensed Consolidated Financial Statements as of and for the three months ended March 31, 2023. This error did not result in any material misstatements in our previously issued financial statements, nor in the financial statements included in this Quarterly Report on Form 10-Q.
Our management is committed to maintaining a strong internal control environment. To remediate the material weakness, we have designed additional business combination controls and continue to enhance their design with the level of precision required to operate them in an effective manner, and to satisfy and support the accounting and financial reporting for the Power Finance acquisition. We plan to enhance our management review control activities, including the review of inputs, assumptions and reports produced by third-party specialists supporting the purchase price allocation accounting and the application of technical accounting principles related to the acquisition of Power Finance.
Although we intend to complete the remediation process as promptly as possible, we will not be able to fully remediate this material weakness until these steps have been completed and the controls are operating effectively.
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Changes in Internal Control over Financial Reporting
There have not been any changes in the Company’s internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the second quarter of fiscal year 20222023 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting. During the second quarter of fiscal year 2023, we began the remediation of the business combination control efforts discussed above.
Limitations on Effectiveness of Controls and Procedures
The effectiveness of any internal control over financial reporting is subject to inherent limitations, including the exercise of judgment in designing, implementing, operating, and evaluating the controls and procedures, and the inability to eliminate misconduct completely. Accordingly, any system of internal control over financial reporting, no matter how well designed and operated, can only provide reasonable, not absolute assurance that its objectives will be met. In addition, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. We intend to continue to monitor and upgrade our internal controls as necessary or appropriate for our business, but cannot assure you that such improvements will be sufficient to provide us with effective internal control over financial reporting.
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PART II - Other Information
Item 1. Legal Proceedings
We are not currently a party to any material pending legal proceedings. From time to time, we may be subject to legal proceedings and claims arising in the ordinary course of business.
Item 1A. Risk Factors

Risk Factors

Investing in our Class A common stock involves a high degree of risk. You should carefully consider the risks and uncertainties described below, together with all of the other information in this Quarterly Report on Form 10-Q and our condensed consolidated financial statementsCondensed Consolidated Financial Statements and the related notes and the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” before making a decision to invest in our Class A common stock. Our business, results of operations, financial condition and prospects could also be harmed by risks and uncertainties not currently known to us or that we do not currently believe to be material. If any of the risks actually occur, our business, results of operations, financial condition, and prospects could be adversely affected. In that event, the trading price of our Class A common stock could decline, and you could lose part or all of your investment.

Risk Factors Summary
Our business is subject to numerous risks and uncertainties that you should consider before investing in our company. The following is a summary of some of these risks and uncertainties. This summary should be read together with the more detailed description of each risk factor below.
We have experienced rapid net revenue growth in recent periods and our recent net revenue growth rates may not be indicative of our future net revenue growth.
If we fail to manage our growth effectively, we may be unable to execute our business plan or maintain high levels of customer service and satisfaction, and our business, results of operations, and financial condition could be adversely affected.
Future net revenue growth depends on our ability to retain existing Customers,customers, drive increased TPV on our Platform,platform, and attract new Customerscustomers in a cost-effective manner.
We participate in markets that are competitive and continuously evolving, and if we do not compete effectivelysuccessfully with established companies and new market entrants, our business, results of operations, and financial condition, and future prospects could be materially and adversely affected.
We currently generate significant net revenue from a small number of customers, including our largest Customer, Block, Inc., orcustomer, Block, and the loss of any of these significant relationships or decline in net revenue from Blockthese customers, including as a result of renewals on less favorable terms, could adversely affect our business, results of operations, financial condition, and financial condition.future prospects.
Our recent growth, ongoing changes in our industry, and our transaction mix make it difficult to forecast our net revenue and evaluate our business and future prospects.
We have a history of net losses, we anticipate increasing operating expenses in the future, and we may not be able to achieve or sustain profitability.
We may experience significant annual or quarterly fluctuations in our results of operations due to a number of factors that make our future results difficult to predict and could cause our results of operations to fall below analyst or investor expectations.
The global COVID-19 pandemic could adversely affect our business, results of operations, and financial condition.
Our business relies on our relationships with Issuing Banks and Card Networks, and if we are unable to maintain these relationships, our business may be adversely affected. Further, any changes to the rules or practices set by Card Networks, including changes in Card Network fees or Interchange Fees, or our handling of such fees, could adversely affect our business.
Litigation, regulatory or legal actions, and compliance issues could subject us to fines, penalties, judgments, and remediation costs, resulting in increased expenses and reputational harm.
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There has been a limited public market for our Class A common stock, theThe trading price of our Class A common stock has been and is likely to continue to be volatile, which could cause the value of your investment to decline.
If we fail to maintain an effective system of disclosure controls and procedures or may decline regardlessinternal control over financial reporting, or remediate our existing material weakness, our ability to report timely and accurate financial results or comply with applicable regulations could be impaired, and our business, operating results, and the market price of our operating performance, and youClass A common stock may be adversely affected.
We may not be able to resell your shares at or aboverealize the price at which you purchased such shares.anticipated long-term stockholder value of our share repurchase program.
The dual class structure of our common stock has the effect of concentrating voting control with those stockholders who hold shares of our Class B common stock, including our directors, executive officers, and their respective affiliates. This ownership limits or precludes your ability to influence corporate matters, includingAs a result of the election of directors, amendmentsdual class structure of our organizational documents, and any merger, consolidation, sale of all or substantially all of our assets, or other major corporate transaction requiring stockholder approval, and that may depresscommon stock, the trading price of our Class A common stock.stock may be depressed.

Risks Relating to Our Business and Industry
We have experienced rapid net revenue growth in recent periods and our recent net revenue growth rates may not be indicative of our future net revenue growth.
We have experienced rapid growth in recent periods. Our total net revenue was $748.2 million, $517.2 million $290.3 million and $143.3$290.3 million for the years ended December 31, 2022, 2021, 2020, and 2019,2020, respectively, an increase of 78%45% and 103%78% from the prior years, respectively. Our total net revenue was $186.7$231.1 million and $122.3$186.7 million in the three months ended June 30, 20222023 and 2021,2022, respectively, an increase of 53%24%, and $352.8$448.5 million and $230.2$352.8 million in the six months ended June 30, 2023 and 2022, respectively, increase of 27%. Our TPV was $166.3 billion, $111.1 billion, and $60.1 billion for the years ended December 31, 2022, 2021, and 2020, respectively, an increase of 53%50% and 85% from the prior years, respectively. Our TPV was $53.6 billion and $40.5 billion for the three months ended June 30, 2023 and 2022, respectively, an increase of 33%, and $103.6 billion and $77.1 billion for the six months ended June 30, 2023 and 2022, respectively, an increase of 34%. In future periods, we may not be able to sustain our net revenue and TPV growth consistent with recent history,rates, or at all. Further, because we operate in an evolving payments industry, our ability to grow and innovate is important to our success.the growth rate of related key operating metrics. We believe our net revenue growth depends on several factors, including, but not limited to, our ability to:
acquire new Customerscustomers and retain existing Customers;customers on favorable terms;
achieve widespread acceptance and use of our Platformplatform and the products and services we offer;offer, including in markets outside of the United States;
increase the use of our Platformplatform and our offerings, TPV, and the number of transactions on our Platform;platform;
effectively scale our operations, while maintaining high levels of serviceincluding successfully integrating acquired businesses and Customer satisfaction;technology;
maintain and increase our net revenue and gross profit by continuing to innovate and expandingexpand our product and service offerings;
diversify our Customercustomer base;
maintain and grow our network of vendors and partners, including Issuing Banks and Card Networks, and other vendors and partners;Networks;
hire and retain talented employees at all levels of our business;
maintain the security and reliability of our Platform;platform;
adapt to changes in laws and regulations applicable to our business;
adapt to changing macroeconomic conditions and evolving conditions in the payments industry;
introduce and grow widespread adoption of our Platform in new markets outside of the United States; and
successfully compete against established companies and new market entrants, including legacy issuing platforms and modern payments technology companies.entrants.
Net revenue, TPV, or key operating metrics for any prior quarterly or annual period should not be relied on as an indication of our future performance. If we are unable to accomplish these objectives, our net revenue and TPV growth rates decline, we may not achieve profitability as expected, and our business, financial condition, results of operations, and the price of our Class A common stock would be adversely affected.
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We also expect our operating expenses to increase in future periods, and if our net revenue growth does not increase to offset these anticipated increases in our operating expenses, our business, results of operations, and financial condition will be adversely affected, and we may not be able to achieve profitability. We have also encountered in the past, and expect to encounter in the future, risks and uncertainties frequently experienced by growing companies in evolving industries as further detailed in these “Risk Factors.” If our assumptions regarding these risks and uncertainties, which we use to plan and operate our business, are incorrect or change, or if we do not address these risks successfully, our growth rates may slow and our business would suffer. In the near term, our TPV and net revenue growth rates may be volatile as a result of rising interest rates, the effects of the COVID-19 pandemic and other potential global health emergencies, the significant military action against Ukraine launched by Russia and associated global impacts, and we are unable to predict the duration, degree, or volatility of future growth with any certainty.
If we fail to manage our growth effectively, we may be unable to execute our business plan or maintain high levels of Customercustomer service and satisfaction, and our business, results of operations, and financial condition could be adversely affected.
We have experienced, and expect to continue to experience, rapid growth, which has placed, and may continue to place, significant demands on our management and our operational and financial resources. For example, our workforce has grown to 841 employees as of June 30, 2022 from 619 employees as of June 30, 2021. We have offices in the United States, United Kingdom or (“U.K.”), and legal entities in Australia, Brazil, Canada, and a legal entity in Singapore, as of June 30, 2022, and we plan to continue to expand our international footprint and operations into other countries in the future. We have also historically experienced significant growth in the number of Customerscustomers using our Platform,platform, the number of card programs and solutions we manage for our Customers,customers, and TPV on our Platform.platform.
To manage operations and personnel growth, we will need to continue to grow and improve our operational, financial, and management controls, and our reporting systems and procedures. We will require significant capital expenditures and the allocation of significantvaluable management resources to expand our systems and infrastructure before our net revenue increases without any assurances that our net revenue will increase.
We also believe that our corporate culture has been and will continue to be a valuable component of our success. As a result of our experience with a remote and hybrid workforce during the COVID-19 pandemic, weWe have moved to a “Flexible First”flexible-first approach to work, meaning our employees are able to choose whether they work at home at a co-working space, or, depending on where they live, in one of our office locations. As we expand our business and mature as a public company, we may find it difficult to maintain our corporate culture while managing this growth as our employees contractors and other service providers increasingly work from anywhere ingeographic areas across the world.globe. Failure to manage our anticipated growth and organizational changes in a manner that preserves the key aspects of our culture could reduce our ability to recruit and retain personnel, innovate, operate effectively, and execute on our business strategy, potentially adversely affecting our business, results of operations, and financial condition.
AsFurther, as more of our employees are located in new jurisdictions, we will be required to invest resources and to monitor continually changing local regulations and requirements, and we may experience a resulting increase in our expenses, decrease in employee productivity, and changes in our corporate culture.
We have in the past, and may in the future, experience high attrition and turnover rates across the Company, especially in light of increased competition in the U.S. labor market.Company. The loss of these employees may lead to a decrease in institutional knowledge which may adversely affect our ability to expand our business.
In addition, as we expand our business, it is important that we continue to maintain a high level of Customercustomer service and satisfaction. As our Customercustomer base continues to grow, we will need to expand our account management and Customercustomer service teams and continue to scale our Platform.platform. If we are not able to continue to provide high levels of Customercustomer service, our reputation, as well as our business, results of operations, and financial condition, could be adversely affected.
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Future net revenue growth depends on our ability to retain existing Customers,customers, drive increased TPV on our Platform,platform, and attract new Customerscustomers in a cost-effective manner.
If we are unable to attract new customers, retain existing customers on favorable terms, and grow and develop our relationships with new and existing customers, our business, results of operations, financial condition, and future prospects would be materially and adversely affected, as could the market price of our Class A common stock. Our net revenue growth substantially depends on our ability to maintain and grow our relationships with existing Customerscustomers and increase the volume of transactions processed on our Platform. If our prospective Customers do not recognize, or our existing Customers do not continue to recognize, the need for and benefits of our Platform and our products, they may decide to adopt alternative products and services to satisfy their business needs. platform.
To grow our business and extend our market position, we intend to focus on educating potential Customerscustomers about the benefits of our Platform,platform, expanding the capabilities of our Platformplatform and our product offerings, and bringing new products and services to market to increase market acceptance and use of our Platform.
platform. If our prospective customers do not recognize, or our existing customers do not continue to recognize, the need for and benefits of our platform and our products, they may decide to adopt alternative products and services to satisfy their business needs. Some of our Customercustomer contracts provide for a termination clause that allows our Customerscustomers to terminate their contract at any time following a limited notice period.
In addition, our Customerscustomers generally are not subject to any minimum volume commitments under their
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contracts and have no obligation to continue using our Platform,platform, products, or services. We cannot assure you thatAccordingly, these customers will continuemay have, or may enter into in the future, similar agreements with our competitors, which could adversely affect our ability to use our Platform ordrive the level of processing volume and revenue growth that we will be ableseek to continue processing transactions on our Platform at the same rate as we have in the past.achieve. Customers may terminate or reduce their use of our Platformplatform for any number of reasons, including their level of satisfaction with our products and services, the effectiveness of our support services, our pricing and the pricing and quality of competing products or services, or the effects of global economic conditions.
The loss of Customerscustomers or reductions in their processing volumes, particularly any loss of or reductions by Block, may adversely affect our business, results of operations, and financial condition. Our growth may decline in the future if Customerscustomers are not satisfied with our Platformplatform or our ability to meet our Customers’customers’ needs and expectations. Further, theThe complexity and costs associated with switching processing volume to our competitors may not ultimately prevent a Customercustomer from switching to another provider. To achieve continued growth, we must not only maintain our relationships with our existing Customers,customers, but also encourage them to increase adoption and usage of our products. For example, Customerscustomers can have multiple card programs on our Platformplatform across different use cases and geographies. If Customerscustomers do not renew their contracts or broaden their use of our services, or do not renew on favorable terms, our growth may slow or stop and our business, results of operations, and financial condition may be materially and adversely affected. We cannot assure you that customers will continue to use our platform or that we will be able to continue processing transactions on our platform at the same rate as we have in the past.
In addition to capitalizing on the potential net revenue embedded within our existing Customercustomer base, we must continue to attract new Customerscustomers to promote growth. Our growth depends on developing new use cases and industry verticals across new geographies. We may face additional challenges that are unique to the markets we target and we may not be able to acquire new Customerscustomers in a cost-effective manner. To reach new Customers,customers, we may need to spend significantly more on sales and marketing to generate awareness of our Platformplatform and educate potential Customerscustomers on the value of our Platform.platform. We may also need to adapt our existing technology and offerings or develop new or innovative capabilities to meet the particular needs of Customerscustomers in these new use cases or new markets, and there can be no assurance that we will be successful in these efforts. We may not have adequate financial or technological resources to develop effective and secure products and services that will satisfy the demands of Customerscustomers in these new markets. When a new Customercustomer launches with us, if we are slow to onboard them onto our Platformplatform or are slow to expand their use cases, our net revenue from the Customercustomer may be limited. If we fail to attract new Customers,customers, including Customerscustomers in new use cases, industry verticals, and geographies, and to expand our Platformplatform in a way that serves the needs of these new Customers,customers, and to onboard them quickly, then we may not be able to continue to grow our net revenue.
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We participate in markets that are competitive and continuously evolving, and if we do not compete effectivelysuccessfully with established companies and new market entrants, our business, results of operations, and financial condition, and future prospects could be materially and adversely affected.
We operate in a highly competitive and dynamic industry. We were founded in 2010, and we provide a single, global, cloud-based, open-API Platformplatform for modern card issuing and payment processing. We provide card issuing, payment processing, risk management, data insights, and a variety of controls, customizations, and features through our Platform. Our modern card issuing Platform is situated in the evolving financial technology and payments industries that are intensely competitive and subject to rapidly evolving technology, shifting customer needs, new market entrants, and introductions of new products and services. We face competition along several dimensions, including providers with legacy technology platforms, such as Global Payments (TSYS)Fidelity National Information Services (FIS), Fiserv, and Fidelity National Information Services; vertical-focusedGlobal Payments (TSYS); legacy API-based providers, such as WexGalileo, i2c, and Comdata;Visa DPS; and emerging providers, such as Adyen and Stripe. We believe the principal competitive factors in our market include industry expertise, platform and product features and functionality, ability to build new technology and keep pace with innovation, scalability, extensibility, product pricing, security and reliability, brand recognition and reputation, agility, and speed to market. We expect competition to increase in the future as established and emerging companies continue to enter the markets we serve or attempt to address the problems that our Platformplatform addresses. Moreover, as we expand the scope of our Platform,platform, we may face additional competition.
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Many of our existing competitors have, and some of our potential competitors could have, substantial competitive advantages such as greater brand name recognition, longer operating histories, larger sales and marketing budgets and resources, more established relationships with vendors or customers, greater customer support resources, greater resources to make acquisitions and investments, lower labor and development costs, larger and more mature intellectual property portfolios, and substantially greater financial, technical, and other resources. Such competitors with greater financial and operating resources may be able to respond more quickly and effectively than we can to new or changing opportunities, technologies, standards, customer requirements, or regulatory developments. In addition, there has been a recent increase in large merger and acquisition transactions in the payments industry, and future mergers and acquisitions by these companies may lead to even larger competitors with more resources.
Conditions in our markets could also change rapidly and significantly as a result of technological advancements, partnering by our competitors, or continuing market consolidation, and it is uncertain how our markets will evolve. New commerce disruptors or large financial institutions that are making significant investments in research and development may develop similar or superior products and technologies that compete with our Platform. Our existing and potential Customers also may choose to build some of the functionality our Platform provides, potentially limiting or eliminating their demand for our Platform. These competitive pressures in our markets or our failure to compete effectively may result in price reductions, fewer Customers, reduced net revenue, gross profit, and gross margins, increased net losses, loss of processing volume, and loss of market share. Any failure to meet and address these factors could adversely affect our business, results of operations, and financial condition.
We currently generate significant net revenue from a small groupnumber of Customers,customers, including our largest Customer,customer, Block, and the loss of any of these significant relationships or decline in net revenue from these customers, particularly Block,including as a result of renewals on less favorable terms, could adversely affect our business, results of operations, financial condition, and financial condition.future prospects.
A small number of Customerscustomers account for a large percentage of our net revenue. For the twelve monthsyears ended December 31, 2022, 2021 2020 and 2019,2020, Block accounted for 69%71%, 70%69% and 60%70% of our net revenue, respectively, and for the three months ended June 30, 20222023 and 2021,2022, Block accounted for 69%78% and 72%69% of our net revenue, respectively.
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Although we expect the net revenue from our largest Customercustomer will decrease over time as a percentage of our total net revenue as we generate more net revenue from other Customers,customers, we expect that net revenue from a relatively small group of Customerscustomers will continue to account for a significant portion of our net revenue in the near term. Additionally, consolidation within our Customers’customers’ industries has accelerated in recent years, which has in turn increased the concentration of our Customers,customers, and these trends may continue. For example, Block, our largest Customer, announced in February 2022 that it had completed its acquisition of our Customer Afterpay Limited, which has and may continue to increase the percentage of our net revenue represented by our largest Customer. Furthermore, in the event that any of our largest Customerscustomers stop using our Platformplatform or use our Platformplatform in a reduced capacity, our business, results of operations, and financial condition would be adversely affected. In addition, any publicity associated with the loss of any of these Customerscustomers may adversely affect our reputation and could make it more difficult to attract and retain other Customers.customers.
Our Customercustomer contracts generally do not contain long-term commitments from our Customers,customers, and our Customerscustomers may be able to terminate their agreements with us prior to expiration of the contract’scontract term. The current term ofWe renewed our agreement with Block for the Cash App program in August 2023, and the current term expires in March 2024June 2027. In addition to reduced pricing, the renewal provides that Block will be responsible for defining and managing the Cash App program with respect to the primary Card Network going forward. We expect the renewal to reduce reported net revenue and decrease gross profit. The current term of our agreement with Block for Square Card expires in December 2024, and each agreement automatically renews thereafter for successive one-year periods.

Furthermore, while certain of our Customercustomer contracts have minimum volume commitments, others do not. There can be no assurance that we will be able to continue our relationships with our Customerscustomers on the same or more favorable terms in future periods or that our relationships will continue beyond the terms of our existing contracts with them. In addition, the processing volume from Blockour customers has in the past fluctuated from period to period and may fluctuate or decline in future periods. Our net revenue and results of operations could suffer if, among other things, Block doesor any of our other largest customers do not continue to use our products, usesuse fewer of our products, reduces itsreduce their processing volume with us, or renegotiates, terminatesrenegotiate, terminate or failsfail to renew, or to renew on similar or favorabledifferent terms, its agreementtheir agreements with us.
Our recent growth, ongoing changes in our industry, and our transaction mix make it difficult to forecast our net revenue and evaluate our business and future prospects.
We launched our Platformplatform publicly in 2014, and much of our growth has occurred in recent periods. This recent growth makes it difficult to effectively assess or forecast our future prospects, particularly in an evolving industry. Our modern card issuing Platformplatform represents a substantial departure from the traditional card issuing methods and the payment processing solutions offered by traditional providers. While our business has grown rapidly, the market for our Platform,platform, products, and services may not develop as we expect or in a manner that is favorable to our business. As a result of ongoing changes in our evolving industry, our ability to forecast our future results of operations and plan for and model future growth is limited and subject to a number of uncertainties.
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In particular, forecasting our future results of operations can be challenging because our net revenue depends in part on our Customers’customers’ end users, and our transaction mix adds further complexity. Our transaction mix refers to the proportion of signature debit versus PIN debit transactions and consumer versus commercial transactions that make up our TPV. In general, transactions that require a signature of the cardholder generate higher percentage-based Interchange Fees, while transactions that require a PIN generate lower percentage-based Interchange Fees. Accordingly, we may be unable to prepare accurate internal financial forecasts, and our results of operations in future reporting periods may differ materially from our estimates and forecasts or the expectations of investors or analysts, causing our business to suffer and our Class A common stock trading price to decline.
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We have a history of net losses, we anticipate increasing operating expenses in the future, and we may not be able to achieve or sustain profitability.
We have incurred significant net losses since our inception, including net losses of $184.8 million, $163.9 million $47.7 million and $122.3$47.7 million for the twelve months ended December 31, 2022, 2021 and 2020, respectively, and 2019, respectively, $44.7$58.8 million and $68.6$44.7 million for the three months ended June 30, 20222023 and 2021,2022, respectively, and $105.3$127.6 million and $81.4$105.3 million for the six months ended June 30, 2022 and 2021.2023, respectively. We expect to continue to incur net losses for the foreseeable future and we may not achieve profitability in the future. Because the market for our Platform, products, and services is evolving, it is difficult for us to predict our results of operations or our market opportunity.profitability. We expectanticipate our operating expenses to continue to increase overin the next several yearsforeseeable future as we hire additional personnel, adjust compensation packages to hire new or retain existing employees, in an increasingly competitive job market, expand our operations and infrastructure, both domestically and internationally, continue to enhance our Platformplatform and develop and expand its capabilities, expand our products and services, and expand and improve our APIs. These initiatives may be more costly than we expect and may not result in increased net revenue. Further as we expand our offerings to additional markets, our offerings in these markets may be less profitable than the markets in which we currently operate.
In addition, as a public company, we have incurred, and we will continue to incur, additional significant legal, insurance, accounting, and other expenses that we did not incur as a private company. Any failure to increase our net revenue sufficiently to keep pace with the increases in expenses resulting from these initiatives, investments, and other activities could prevent us from achieving or maintaining profitability or positive cash flow on a consistent basis in future periods. If we fail to achieve profitability, our business, results of operations, and financial condition could be adversely affected. We cannot assure you that we will ever achieve or sustain profitability and may continue to incur significant losses going forward. Any failure by us to achieve or sustain profitability on a consistent basis could cause the value of our Class A common stock to decline.
From time to time, we may make decisions that may reduce our short-term operating results if we believe those decisions will improve the experiences of our Customers,customers, end users, and other users of our products and services, which we believe will improve our operating results over the long term. These decisions may not be consistent with investors’ expectations and may not produce the long-term benefits that we expect, and this may materially and adversely affect our business.
We may experience significant annual or quarterly fluctuations in our results of operations due to a number of factors that make our future results difficult to predict and could cause our results of operations to fall below analyst or investor expectations.
Our annual or quarterly results of operations for a given period may not fully reflect the underlying performance of our business and may fluctuate as a result of a number of factors, many of which are outside of our control and may be difficult to predict, including, but not limited to:to the risk factors included in this section as well as:
demand for our Platform,platform, products, and services by our Customers;customers;
our success in engaging and retaining existing Customerscustomers and attracting new Customers;customers;
changes in transaction mix or volume processed on the different Card Networks used and the resultant mix of interchange and transaction fees earned;
our success in increasing our Customers’customers’ processing volumes;
demand for our Customers’customers’ products by their customers;
the timing and success of new capabilities by us or by our competitors or any other change in the competitive landscape of our market;
changes to the terms of and performance under our Customercustomer contracts, including concessions, or payments to Customerscustomers resulting from our failure to meet certain service level commitments, which are generally based on our Platformplatform uptime, API response time, and/or transaction success rate;
reductions in pricing as a result of renegotiations with our larger Customers;customers;
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the amount and timing of operating expenses and capital expenditures, as well as entry into operating leases, that we may incur to maintain and expand our business and operations and remain competitive;
the timing and extent of amendments or new contracts related to our volume incentive arrangements with Card Networks, which could result in incentive payments that are recorded in a current period and based on volume processed in a prior period;
the timing of expenses and recognition of net revenue;
changes in Customers’customers’ processing volumes resulting from seasonal fluctuations;
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security breaches, and technical difficulties involving our Platformplatform or interruptions or disruptions of our Platform;platform;
adverse litigation judgments, other dispute-related settlement payments, or other litigation-related costs;
regulatory fines;
changes in, and continuing uncertainty in relation to, the legislative or regulatory environment;
the timing and extent of changes in interchange rates set by Card Networks;
legal and regulatory compliance costs in new and existing markets;
the amount of compensation for and timing of hiring new employees, and the impact of the increased labor market competition in the United States;
the rate of expansion and productivity of our sales force;
the timing and extent of increases of grants or vesting of equity awards to employees, directors, or consultants and the recognition of associated share-based compensation expenses and related payroll tax;
fluctuations in foreign currency exchange rates;
fluctuations in interest rates;
increased inflation;
costs and timing of expenses related to the acquisition of businesses, talent, technologies, or intellectual property, including potentially significant amortization costs and possible write-downs;
the impact of tax charges as a result of non-compliance with, or changes to, federal, state, local, or other tax regulations;
changes to generally accepted accounting standardsGAAP in the United States;
health pandemics, such as the COVID-19 pandemic, influenza, and other highly communicable diseases or viruses;
adverse developments affecting the impact of marketfinancial services industry, such as actual events or concerns involving liquidity, defaults or non-performance by financial institutions, including the recent bank closures and economic volatility caused by the COVID-19 pandemic on our business and the businesses of our Customers;
the impact of the COVID-19 pandemic on consumer demand and spending patterns;failures; and
general economic conditions in either domestic or international markets, including conditions resulting from geopolitical uncertainty and instability or war, including the significant military action against Ukraine launched by Russia.
Any one or more of the factors above may result in significant fluctuations in our results of operations. You should not rely on our past results as an indicator of our future performance.
The variability and unpredictability of If our results of operations or other operating metrics could result infall short of the expectations of our failure to meet our or investors’ expectations, or those ofinvestors and financial analysts, that cover us, with respect to net revenue or other key metrics for a particular period. If we fail to meet or exceed such expectations for these or any other reasons, the trading price of our Class A common stock could fall, and we could face costly lawsuits, including securities class action suits.be adversely affected.
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Systems failures and interruptions in the availability of our Platformplatform may adversely affect our business, results of operations, and financial condition.
Our continued growth depends on the efficient operation of our Platformplatform without interruption or degradation of performance. Our business involves processing large numbers of transactions, enabling the movement of large sums of money on an aggregate basis, and the management of large amounts of data, and a system outagedata. System outages or data loss could have a material adverse effect on our business, results of operations, and financial condition. We may experience service interruptions, data loss, outages, and other performance problems due to a variety of factors, including infrastructure changes or failures, introductions of new functionality, human or software errors, capacity constraints, denial-of-service attacks, phishing attacks, ransomware attacks, or other security-related incidents, including as retaliation against financial institutions for sanctions imposed against Russia as a result of the significant military action against Ukraine launched by Russia. In some instances, we may not be able to identify the cause or causes of these performance problems immediately or in short order, and we may face difficulties remediating and otherwise responding to any such issues, including resuming operations in a timely manner for our Customerscustomers and preventing data loss.
Moreover, we depend on services from various third-party vendors to maintain our infrastructure, including data center facilities and Amazon Web Services, Inc., or AWS, as our cloud storage platform. We conduct vendor due diligence; however, if a service provider fails to develop and maintain sufficient internal control processes or fails to provide sufficient capacity to support our Platform or otherwise experiences service outages, such failure could interrupt the operation of our Platform, potentially adversely affecting our Customers or their perception of our Platform’s reliability and adversely affecting the business of Customers using our Platform. Any disruptions in these services, including as a result of actions outside of our control, would significantly impact the continued performance of our Platform. In the future, these services may not be available to us on commercially reasonable terms, or at all. Any loss of the right to use any of these services could result in decreased functionality of our Platform until equivalent technology is either developed by us or, if available from another provider, is identified, obtained, and integrated into our infrastructure. If we do not accurately predict our infrastructure capacity requirements, our Customers could experience service shortfalls. We may also be unable to effectively address capacity constraints, upgrade our systems as needed, and continually develop our technology and network architecture to accommodate actual and anticipated changes in technology, as well as to increase efficiency.
Further, our Customercustomer contracts typically provide for service level commitments. If we suffer extended periods of downtime of our Platformplatform or are otherwise unable to meet these commitments, we are contractually obligated to provide service credits, which may be based on a percentage of the processing volume on the day of an incident or the revenue we earned from our Customercustomer on the day of an incident, or based on our overall monthly transaction success rate and the incentive payments or fees from that month. We have experienced incidents requiring us to pay service level credits and other customer service concessions in the past. In addition, the performance and availability of the cloud-based solutions that provide cloud infrastructures for our Platformplatform is outside of our control and, therefore, we are not in full control of whether we meet our service level commitments. As a result, we have experienced, and expect to continue to periodically experience, unpredictable outages of the services provided by these cloud infrastructure providers. Our business, results of operations, and financial condition has in the past been affected and could in the future be adversely affected if we suffer unscheduled downtime that exceeds the service level commitments we have made to our Customers.customers. Any extended service outages could adversely affect our business and reputation and erode Customercustomer trust.
Any of the above circumstances or events may harm our reputation, cause Customerscustomers to terminate their agreements with us, impair our ability to renew contracts with Customerscustomers and grow our Customercustomer base, subject us to financial penalties and liabilities, and otherwise adversely affect our business, results of operations, and financial condition.
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We may not be able to maintain the level of service uptime and performance needed by our Customers,customers, especially as TPV increases. If we are unable to maintain sufficient processing capacity, Customerscustomers could face longer processing times or even downtime. Furthermore, any efforts to further scale our Platformplatform or increase its complexity to handle a larger number or more complicated transactions could result in performance issues, including downtime. If our Platformplatform is unavailable or if Customerscustomers are unable to access our Platformplatform within a reasonable amount of time, or at all, our business would be adversely affected. Our Customerscustomers rely on the full-time availability of our Platformplatform to process payment transactions, and an outage on our Platformplatform could impair the ability of our Customerscustomers to operate their business and generate revenue. Therefore, any system failure, outage, performance problem, or interruption in the availability of our Platformplatform would negatively impact our brand, reputation, and Customercustomer satisfaction, and could subject us to financial penalties and liabilities.
The global COVID-19 pandemic could adversely affect our business, results of operations, and financial condition.
In March 2020, the World Health Organization declared the novel strain of coronavirus, COVID-19, a global pandemic. Since then, the COVID-19 pandemic has continued to spread and evolve. The related public health measures, including orders to shelter in place, travel restrictions, and mandated business closures, adversely affected workforces, organizations, Customers, economies, and financial markets globally, leading to an economic downturn and increased market volatility. The extent to which such measures are renewed or new measures are put in place will depend upon how the pandemic and the global response continues to evolve, including the distribution of available vaccines, the rates at which they are administered, the emergence of new variants of the virus, and the possible development of endemic status for COVID-19.
As a result of our experience with a remote and hybrid workforce during the COVID-19 pandemic, we have moved to a “Flexible First” approach to work, meaning our employees are able to choose whether they work at home, at a co-working space, or, depending on where they live, in one of our office locations. We may incur increased workforce costs, including costs associated with implementing additional personnel and workplace safety protocols if our employees choose to return to our offices, as well as workplace or labor claims and disputes related to COVID-19.
Any continued spread and evolution of COVID-19 could also have an adverse impact on our vendors, partners, and Customers, therefore materially and adversely impacting our business, results of operations, and overall financial performance in future periods. For example, we have experienced, and may continue to experience, a decrease in processing volumes from certain Customers, particularly those in industries that are heavily impacted by various public health measures, such as travel; delayed sales cycles, including Customers and prospective Customers delaying contract signing or contract renewals; and delays in launching strategic partnerships and opportunities. These disruptions could continue to adversely affect our business, results of operations, and financial condition, and could have other negative impacts on us.
Our efforts to mitigate the potential ongoing negative impact of the pandemic on our business may not be effective. It is not possible for us to predict the duration or magnitude of the adverse results of the COVID-19 pandemic and its effects on our business, results of operations, or financial condition at this time, and to the extent the COVID-19 pandemic does adversely affect our business, results of operations, and financial condition, it may also have the effect of heightening many of the other risks described in this “Risk Factors” section. For more information on the effect of COVID-19 and potential risks to us, please see “Management’s Discussion and Analysis of Financial Condition and Results of OperationsImpact of COVID-19.”
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Our business relies on our relationships with Issuing Banks and Card Networks, and if we are unable to maintain these relationships, our business may be adversely affected. Further, any changes to the rules or practices set by Card Networks, including changes in Card Network fees or Interchange Fees, could adversely affect our business.
We rely on our relationships with financial institutions, including Issuing Banks and Card Networks, that provide certain services that are an important part of our product offering. We have in the past and may in the future have disagreements with these financial institutions. If we are unable to maintain the quality of these relationships or fail to comply with our contractual requirements with these financial institutions, our business would be adversely affected. We partner with Issuing Banks, who issue payment cards to our Customerscustomers and settle payment transactions on such cards.
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A significant portion of our payment transactions are settled through one Issuing Bank, Sutton Bank. For the three months ended June 30, 2023 and 2022, 77% and 2021, 83% and 92%, respectively, of TPV was settled through Sutton Bank. For the six months ended June 30, 2023 and 2022, 78% and 2021, 84% and 93%, respectively, of TPV was settled through Sutton Bank. If Sutton Bank were to terminateterminates our agreement with them or wereis unable or unwilling to settle our transactions or iffor any reason, we unilaterally terminated our agreement with Sutton Bank, we wouldmay be required to switch some or all of our processing volume to one or more of the other Issuing Banks, including to any of the four other U.S. Issuing Banks that we currently contract with and we may incur termination fees and costs associated with increased or new operating expenses.with. Switching a significant portion or all of our processing volume from Sutton Bank to another Issuing Bank, including contracting with additional Issuing Banks, would take time and could result in additional costs, including increased operating expenses.expenses, and termination fees under our agreement with Sutton Bank if unilaterally terminated by us without Sutton Bank’s consent. We could also lose Customerscustomers if we do not have another Issuing Bank who is willing to support such Customers. Although we work with multiple Issuing Banks, in part, to provide options to Customers for their card issuing needs, diversifyingcustomers. Diversifying our contractual relationships and operations with Issuing Banks increasesmay increase the complexity of our operations and may also lead to increased costs.
We also have agreements directly with Card Networks such as Visa, Mastercard, and PULSE, which is part of the Discover Global Network, that, among other things, provide us certain monetary incentives based on the processing volume of our Customers’customers’ transactions routed through the respective Card Network. For certain incentive arrangements with an annual measurement period, the one-year period may not align with our fiscal year. We currently include Card Network fees in the pricing arrangements with the majority of our MxM customers. If our customers were to manage the relationship with the Card Networks, our reported revenue may decrease. For example, we renewed our agreement with Block for their Cash App program in August 2023 which provides that Block will be responsible for defining and managing the Cash App program with respect to the primary Card Network going forward. We expect the renewal to reduce reported net revenue and decrease gross profit.
Unusual fluctuations in networkCard Network fees can occur in the quarter in which volume thresholds are achieved as higher incentive rates are applied to volumes over the entire measurement periods, which can span 6 or 12 months, which can affect our financial results for a given quarter or fiscal year. If we were to lose our certification with a Card Network, we could lose Customerscustomers if they needed to switch to a different Card Network, for which we did not have a certification. The Issuing Banks and Card Networks we work with may fail to process transactions, terminatebreach their agreements with us, or refuse to renew or renegotiate theirour agreements with usthem on terms that are favorable, commercially reasonable, or at all. They might also take actions that could degrade the functionality of our services, impose additional costs or requirements on us, or give preferential treatment to competitive services, including their own services. If we are unsuccessful in establishing, renegotiating, or maintaining relationships with Issuing Banks and Card Networks, our business may be adversely affected.
Our agreements with Issuing Banks and Card Networks require us to comply with Card Network operating rules. The Card Networks set these network rules and have discretion to interpret the rules and change them at any time. For additional information about regulations relating to networkCard Network rules, see the section titled “Risk Factors—Risks Relating to Regulation—Our business is subject to extensive regulation and oversight in a variety of areas, directly and indirectly through our relationships with Issuing Banks and Card Networks, which regulations are subject to change and to inconsistentuncertain interpretation.While Changing international, federal, state, and local laws, as well as changing regulatory enforcement policies and priorities, including changes that may result from changes in the network rules usually relate to pricing, other typespolitical landscape, may negatively impact our business, results of changes could require us to take certain steps to comply or adapt. For example, we began to issue cards with chips built in when a network rule changed to enable chipoperations, financial condition, and PIN transactions. future prospects.” The termination of the card association registrations held by us or any of the Issuing Banks or any changes to these networkCard Network rules or how they are interpreted could have a significant impact on our business and financial condition. Any changes to or interpretations of the networkCard Network rules that are inconsistent with the way we or our Issuing Banks currently operate may require us to make changes to our business that could be costly or difficult to implement. If we fail to make such changes or otherwise resolve the issue with the Card Networks, the Card Networks could finecharge us additional fees or prohibit us from processing transactions. In addition, violationsWe have been charged such additional fees in the past, and expect to continue to be charged such fees in the future. These additional fees are considered costs of the network rules or any failure to maintain good relationships withrevenue. While changes in the Card NetworksNetwork rules usually relate to pricing, other types of changes could impact our abilityrequire us to receive incentives from them, increase our costs,take certain steps to comply or otherwise adversely affect our business.adapt.
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Unfavorable conditions in our industry or the global economy could adversely affect our business, results of operations, and financial condition.
Our performancerevenue is subjectimpacted, to a significant extent, by general economic conditions, and their impact on levels of spending by businesses and their customers, and the financial performance of our customers. Our business, the industry, and our customers’ businesses are sensitive to macroeconomic conditions. Our net revenue is dependent on the usage of our Platform,platform, which in turn is influenced by the volume of business our Customerscustomers conduct. Supply chain disruption, a global labor shortage, increased inflation, and the ebb and flow of the COVID-19 pandemic, including in specific geographies,higher interest rates have adversely affected the paceour business, results of our recoveryoperations and business outlook and may continue to create uncertainty as to the pace of our and our Customers’customers’, partners’, and vendors’ recoveryfinancial results, operations and our business outlook. ToWeak economic conditions or a significant deterioration in economic conditions, including the extent that weak economic conditionscurrent inflationary environment and the possibility of a recession could result in a reduced volume of business for our Customerscustomers and prospective Customers,customers, and demand for, and use of, our Platform,platform, products, and services may decline. If spending by their customers declines, our Customerscustomers could process fewer payments with us or, if our Customerscustomers cease to operate, they could stop using our Platformplatform and our products and services altogether. Moreover, if the financial condition of a customer deteriorates significantly or a customer becomes subject to a bankruptcy proceeding, we may not be able to recover amounts due to us from the customer.
Furthermore, weak economic conditions may make it more difficult to collect on outstanding accounts receivable. The global credit and financial markets are currently, and have from time to time experienced extreme volatility and disruptions, including severely diminished liquidity and credit availability, rising interest and inflation rates, declines in consumer confidence, declines in economic growth, increases in unemployment rates and uncertainty about economic stability. The recent bank closures and failures created bank-specific and broader financial institution liquidity risk and concerns. Future adverse developments with respect to specific financial institutions or the broader financial services industry may lead to market-wide liquidity shortages, impair the ability of companies to access near-term working capital needs, and create additional market and economic uncertainty. There can be no assurance that future credit and financial market instability and a deterioration in confidence in economic conditions will not occur. If, as a result of a weak economy, our Customerscustomers reduce their use of our Platform,platform, or prospective Customerscustomers delay adoption or elect not to adopt our Platform,platform, our business, results of operations, and financial condition could be adversely affected. We are unable to predict the impact of other macroeconomic factors, including the military action against Ukraine launched by Russia, supply chain shortages, higher inflation rates, higher interest rates, and other global economic conditions, will have on our processing volumes, and on our future results of operations. A deterioration in macroeconomic conditions could increase the risk of lower consumer spending, consumer and merchant bankruptcy, insolvency, business failure, higher credit losses, foreign currency fluctuations, or other business interruption, which may adversely impact our business. We continue to monitor the situation and may take actions that alter our operations and business practices as may be required by federal, state, or local authorities or that we determine are in the best interests of our customers, vendors, employees, and us.
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Performance issues in our Platformplatform or our Platform’splatform’s transaction processing could diminish demand for our Platformplatform or products, adversely affect our business and results of operations, and subject us to liabilities.
Any significant disruption in, or errors in, service on our platform, including events beyond our control, could have a material and adverse effect on our business, results of operations, financial condition, and future prospects. Our Platformplatform is designed to process a high number of transactions and deliver reports and other information related to those transactions at high processing speeds. Our Customerscustomers use our Platformplatform for important aspects of their businesses. Our Issuing Banks use reports and information from our Platformplatform in part to settle card transactions with the Card Networks. Any performance issues, including errors, defects, or disruptions in our Platformplatform or our Platform’splatform’s transaction processing, could damage our Customers’customers’ businesses and, in turn, hurt our brand and reputation and erode Customercustomer trust. In addition, in the event of damage or interruption, our insurance policies may not adequately compensate us for any losses that we may incur. Our disaster recovery plan has not been tested under actual disaster conditions, and we may not have sufficient capacity to recover all data and services in the event of an outage. The risk of performance issues has increased in recent periods due to the significant increase in our TPV. This risk of performance issues further increases with new product launches and geographical expansion. We release regular updates to our Platform,platform, which have in the past contained, and may in the future contain, undetected errors, failures, vulnerabilities, and bugs. Additionally, we have in the past and may in the future experience errors, inaccuracies, or omissions in our processing, reconciling or reporting of transactions. For instance, in the third quarter of 2022, we incurred losses related to the processing of a limited number of international transactions in excess of Customercustomer authorized amounts. Further, we may be unable to replenish the supply of payment cards issued to our Customerscustomers before it is depleted, such that our Customerscustomers could run out of cards for a short period of time. Real or perceived errors, failures, or bugs in our Platformplatform or our Platform’splatform’s transaction processing could result in negative publicity, loss of or delay in market acceptance of our Platformplatform or our products, loss of competitive position, lower Customercustomer retention, claims by Customers,customers, Card Networks, Issuing Banks, or other partners or vendors for losses sustained by them, or other claims, regulatory fines, or proceedings. In such an event, we may be required, or may choose, for Customercustomer relations or other reasons, to expend additional resources to help correct the problem. In addition, we may not carry insurance sufficient to compensate us for any losses that may result from claims arising from defects or disruptions in our Platform or operations. As a result, our reputation and our brand could be harmed, and our business, results of operations, and financial condition may be adversely affected.
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We, our Customers,customers, our vendors, and others who use or interact with our Platformplatform obtain and process a large amount of sensitive data. Any real or perceived improper or unauthorized use of, disclosure of, or access to such data could expose us to liability and damage our reputation.
Our operations depend on receiving, storing, processing, and transmitting sensitive information pertaining to our business, employees, Customers,customers, and end users. The confidentiality, security, and integrity of such sensitive business information residing on or otherwise processed using our systems is important to our business. Any unauthorized access, intrusion, infiltration, network disruption, denial of service, infection by ransomware, viruses, or other malicious code, or similar incident could disrupt the integrity, continuity, security, and trust of our systems or data, or the systems or data of our Customerscustomers or vendors. These incidents are often difficult to detect and the threats are constantly evolving, and we or our Customerscustomers or vendors may face difficulties or delays in identifying or otherwise responding to any incident.
Unauthorized parties have attempted and may continue to attempt to gain access to our Platform,platform, systems, or facilities, and those of our Customers,customers, partners, and vendors, through various means and with increasing sophistication. Currently, there is a threat of attackscyberattacks against U.S. financial institutions as retaliation against financial institutions for sanctions imposed against Russia as a result of the significant military action against Ukraine launched by Russia. These events could create costly claims and litigation, significant financial liability, regulatory investigations or proceedings, increased regulatory scrutiny, financial sanctions, a loss of confidence in our ability to serve Customerscustomers and cause current or potential Customerscustomers to choose another service provider, all of which could have a material adverse impact on our business. In addition, weWe expect to continue to invest significant resources to maintain and enhance our information security and controls and to investigate and remediate any security vulnerabilities.
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Although we believe that we maintain a robust data security program, including a responsible disclosure program, and that none of the incidents that we have encountered to date have materially impacted us, we cannot be certain that the security measures and procedures we have in place to detect security incidents and protect sensitive data, including protection against unauthorized access and use by our employees or vendors, will be successful or sufficient to counter all current and emerging technological risks and threats.threats facing us and our customers and vendors. The impact of a material event involving our systems andor data, or those of our Customerscustomers or vendors, could have a material adverse effect on our business, results of operations, and financial condition.
Under Card Network rules and our contracts with our Issuing Banks, if there is a breach of payment card information that we store, process, or transmit or that is stored, processed, or transmitted by our Customerscustomers or other third parties that we do business with, we could be liable to the Issuing Banks for certain of their costs and expenses incurred in addressing the breach.expenses. Additionally, if our own confidential business information were improperly acquired or otherwise disclosed or processed, our business could be materially and adversely affected. The reliability and security of our Platformplatform is a core component of our business. Any perceived or actual breach of security or security vulnerability, regardless of how it occurs or the extent of the breach or vulnerability, could significantly disrupt our operations, result in unauthorized or unlawful access to, misuse, disclosure, loss, acquisition, corruption, unavailability, alteration, modification or destruction of our and our customers’ data, including sensitive and proprietary information, personal data and personal information, have a significant impact on our reputation as a trusted brand, cause us to lose existing Customers,customers, prevent us from obtaining new Customers,customers, require us to expend significant funds to remedy problems caused by breachesthe breach or vulnerability and to implement measures to prevent further breaches and vulnerabilities, and expose us to legal risk and potential liability, including those resulting from governmental or regulatory investigations, claims, demands, investigations, and litigation initiated by private parties, including class action litigation, and costs associated with remediation, such as fraud monitoring, card reissuance, and forensics. AnyOur vendors face similar security risks, and any actual or perceived security breach or vulnerability at a vendor providing services to us or our Customerscustomers could have similar effects.
While we maintain cybersecurity insurance, subject to applicable deductibles and policy limitations, our insurance may be insufficient to cover all liabilities incurred by such attacks. We cannot be certain that our insurance coverage will be adequate for privacy, datainformation security, and data protection liabilities actually incurred, that insurance will continue to be available to us on economically reasonable terms, or at all, or that an insurer will not deny coverage as to any future claim. The successful assertion of one or more large claims against us that exceed available insurance coverage, or the occurrence of changes in our insurance policies, premiums, or deductibles could have a material adverse effect on our business, results of operations, and financial condition.
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Our business depends on a strong and trusted brand, and any failure to maintain, protect, enhance, and market our brand would hurt our business.
Negative publicity about us or our industry could adversely affect our business, results of operations, financial condition, and future prospects. We have developed a strong and trusted brand that has contributed significantly to the success of our business. We believe that maintaining and promoting our brand in a cost-effective manner is important to achieving widespread acceptance of our Platformplatform and the products and services we offer, expanding our base of Customerscustomers and end users, and increasing our TPV. Our brand is predicated on the idea that we offer modern payment solutions to our Customers and our Platform helps enable them to successfully operate their businesses. We are dedicated to building and maintaining a Platform our Customers can trust and creating solutions for our Customers who choose to build and grow their businesses with our card programs and other services. Maintaining and promoting our brand will depend largely on our ability to continue to provide a useful, reliable, secure, and innovative Platform, as well as our ability to maintain trust and be a payments processing innovator and leader. We may, from time to time, introduce, or make changes to, our Platform, products, services, privacy practices, or other practices or terms of service that Customers do not like, which may materially and adversely affect our brand.

Brand promotion activities may not generate Customer awareness or increase net revenue, and even if they do, any increase in net revenue may not offset the expenses we incur in building our brand. In addition, due to the COVID-19 pandemic, Customers may experience lasting impact to their travel policies and budgets which could decrease attendance at events where we would typically meet with them. If we fail to successfully promote and maintain our brand, if we incur excessive expense in this effort, or if our Customers are unable to meet with us, our business could be materially and adversely affected.
Harm to our brand can arise from many sources, including failure by us or our partners and vendors to satisfy expectations of service and quality, inadequate protection or misuse of sensitive information, compliance failures and claims, litigation and other claims, and misconduct by our vendors or other counterparties. We may also be the target of incomplete, inaccurate, and misleading or false statements about our company and our business that could damage our brand and deter Customerscustomers from adopting our services.
Any negative publicity about our company, our industry, the quality and reliability of our Platform, our risk management processes, changes to our products and services, our ability to effectively manage and resolve Customer complaints, our privacy, data protection, and information security practices, litigation, regulatory activity, policy positions, or the experience of our Customers with our Platform, products, and services could adversely affect our reputation and the confidence in and use of our Platform, products, and services. If we do not successfully maintain As a strong and trusted brand,result, our business, couldresults of operations, financial condition, and future prospects would be materially and adversely affected.
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If we fail to offer high-quality Customercustomer support, our business and reputation will suffer.
Many of our Customerscustomers depend on our Customercustomer support team to assist them in launching and deploying our card programs effectively, help them resolve issues quickly, and provide ongoing support. Our direct, ongoing interactions with our Customerscustomers help us tailor offerings to them at scale and in the context of their usage. Our Customercustomer support team also helps increase awareness and usage of our Platformplatform while helping Customerscustomers address inquiries and issues. If we do not devote sufficient resources or are otherwise unsuccessful in assisting our Customerscustomers effectively, it could adversely affect our ability to retain existing Customerscustomers and could prevent prospective Customerscustomers from adopting our Platform.platform. We may be unable to respond quickly enough to accommodate short-term increases in demand for Customercustomer support. Increased demand for Customercustomer support, without corresponding net revenue, could increase costs and adversely affect our business, results of operations, and financial condition. Our sales are highly dependent on our business reputation and on positive recommendations from Customers.customers. Any failure to maintain high quality Customercustomer support, or a market perception that we do not maintain high quality Customercustomer support, could erode Customercustomer trust and adversely affect our reputation, business, results of operations, and financial condition.
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In addition, as we continue to grow our operations and reach a larger and increasingly global Customercustomer base, we need to be able to provide efficient Customercustomer support that meets the needs of Customerscustomers on our Platformplatform globally and at scale. The number of Customerscustomers and end users using our Platform,platform, TPV, the products and services we offer, and usage of our Platformplatform by Customerscustomers have all grown significantly and this has put additional pressure on our support organization. If we are unable to provide efficient Customercustomer support globally and at scale, our ability to grow our operations may be adversely affected and we may need to hire additional support personnel, potentially adversely affecting our results of operations.
If we fail to adapt to rapid technological changes and develop enhancements and new capabilities for our Platform,platform, our ability to remain competitive could be impaired.
We compete in an industry that is characterized by rapid technological changes, frequent introductions of new products and services, and evolving industry standards and regulatory requirements. Our ability to attract new Customerscustomers and increase net revenue from Customerscustomers will depend in significant part on our ability to adapt to industry standards, anticipate trends, and continue to enhance our Platformplatform and introduce new products and capabilities on a timely and secure basis to keep pace with technological developments and Customercustomer expectations. For example, it is important for us to implement tools to support the operational efficiency of our Platform.platform. If we are unable to provide enhancements and new products on our Platform,platform, develop new capabilities that achieve market acceptance, innovate quickly enough to keep pace with rapid technological developments, or experience unintended consequences with enhancements we provide, our business could be adversely affected. For example, our Customerscustomers may not adopt enhancements and new products or may not use them as intended. We must also keep pace with changing legal and regulatory regimes that affect our Platform,platform, products, services, and business practices. We may not be successful in developing modifications, enhancements, and improvements, in bringing them to market quickly or cost-effectively in response to market demands, or at modifying our Platformplatform to remain compliant with applicable legal and regulatory requirements.
In addition, because our Platformplatform is designed to operate directly with the Card Networks, Issuing Banks, and general payments ecosystem, we need to continuously modify and enhance our Platformplatform to keep pace with changes in technologies, while maintaining compatibility and legal and regulatory compliance. Any failure of our Platformplatform to continue to operate effectively with third-party infrastructures and technologies could reduce the demand for our Platform,platform, products, or services, result in the dissatisfaction of our Customers,customers, and materially and adversely affect our business.
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Our future success depends in part on our ability to expand internationally and drive the adoption of our Platformplatform and products by international Customers.customers. Expanding our business internationally, however, could subject us to new challenges and risks.
Further expansion of our operations internationally is important to the success of our business and will subject us to new challenges and risks. During the three and six months ended June 30, 2022,2023, we derived 2% and 3%, respectively, of our net revenue from Customerscustomers located outside the United States. The future success of our business will depend, in part, on our ability to offer our Platform and services internationally and expand our international Customer base. While we have been expanding our Platform, products, services and sales efforts internationally, our experience in selling our Platform, products, and services outside of the United States is early. Our process for identifying countries to expand into may not be successful and may take a considerable amount of time, effort, and expense, and we may not realize benefits from expansion into a particular market. Additionally, any continued spread of COVID-19 may complicate efforts to expand our business internationally by restricting our ability to travel and engage in certain market diligence, sales and marketing activities abroad. Furthermore, our business model may not be successful or have the same traction outside the United States and we may face additional regulatory hurdles. As a result, our investment in marketing our Platform to these potential Customers may not be successful. If we are unable to increase the net revenue that we derive from international Customers, then our business, results of operations, and financial condition may be adversely affected.
In addition, expansion, whether in our existing or new international markets, will require additional resources and controls, and offering our Platform in new geographic regions often requires substantial expenditures and takes considerable time. We may not be successful enough in these new geographies to recoup our investments in a timely manner or at all. Such expansion could also subject our business to substantial risks, including:
difficulty in attracting a sufficient number of Customers in a given international market;
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failure to anticipate competitive conditions and competition with market-players that have greater experience and brand recognition in the local markets than we do;
conformity with applicable business customs, including translation into foreign languages and associated expenses;
increased costs and difficulty in protecting intellectual property and sensitive data;
increased costs from local Card Networks, Bank Identification Number, or BIN, sponsors, and other local providers;
changes to the way we do business or price our products and services as compared with our current operations or a lack of acceptance of our Platform or certain products and services;
the ability to support and integrate with local BIN sponsors and third-party vendors;
difficulties in staffing and managing foreign operations in an environment of diverse culture, laws, and customs, and other challenges caused by distance;
language and cultural differences, and the increased travel, infrastructure, and legal and compliance costs associated with global operations;
difficulties in recruiting and retaining qualified employees and maintaining our company culture;
difficulties in gaining acceptance from industry self-regulatory bodies;
ours and our partners’ compliance with multiple, potentially conflicting and changing governmental laws and regulations, including with respect to payment processing, data privacy, data protection, and information security;
difficulties identifying and contracting with local partners given the changing regulatory landscape in multiple jurisdictions;
compliance with U.S. and foreign anti-corruption, anti-bribery, and anti-money laundering laws;
potential tariffs, sanctions, fines, or other trade restrictions, including any political or economic responses and counter-responses or otherwise by various global actors to the significant military action against Ukraine launched by Russia;
exchange rate risk and Interchange Fee regulation in foreign countries;
compliance with complex and potentially conflicting and changing laws of taxing jurisdictions where we conduct business and applicable U.S. tax laws; and
regional economic and political instability or war, including the significant military action against Ukraine launched by Russia.
As a result of these risks, our efforts to expand our global operations may not be successful, potentially limiting our ability to grow our business.
In addition, we do not currently have operations in Russia or plans to expand there, and, based on the actions taken by certain Card Networks, to our knowledge no Marqeta-powered card could currently operate in Russia. It is unclear, however, whether the significant military action against Ukraine launched by Russia will have any broader implications that may impact our business and results of operations. Managing our new and existing international operations requires us to comply with new regulatory frameworks, additional regulatory hurdles, and implement additional resources and controls. Furthermore, our business model may not be successful or have the same traction outside the United States. International expansion subjects our business to additional risks, including:
difficulty in attracting a sufficient number of customers in a given international market;
failure to anticipate competitive conditions and competition with market-players that have greater experience in the local markets than we do or that have pre-existing relationships with potential customers and investors in those markets;
conformity of our platform with applicable business customs, including translation into foreign languages and associated expenses;
increased costs and difficulty in protecting intellectual property and sensitive data;
increased costs from local Card Networks, BIN sponsors, vendors, and other local providers;
potential changes to our established business and pricing models;
the ability to support and integrate with local BIN sponsors and other service providers;
difficulties in staffing and managing foreign operations in an environment of diverse culture, laws, and customers;
increased travel, infrastructure, and legal and compliance costs associated with international operations;
difficulties in recruiting and retaining qualified employees and maintaining our company culture;
difficulties in gaining acceptance from industry self-regulatory bodies;
compliance with multiple, potentially conflicting, and changing governmental laws and regulations, including banking, anti-money laundering (“AML”), securities, employment, tax, privacy, and data protection laws and regulations, such as the EU’s General Data Protection Regulation (the “GDPR”);
compliance with U.S. and foreign anti-bribery laws, including the U.S. Foreign Corrupt Practices Act of 1977, as amended, (the “FCPA”);
exchange rate risk and Interchange Fee regulation in foreign countries;
limited experience selling our platform, products, and services outside of the United States;
potential restrictions on repatriation of earnings;
expanded compliance with potentially conflicting and changing laws of taxing jurisdictions in which we conduct business and applicable U.S. tax laws as they relate to international operations, the complexity of such tax laws, and potentially adverse tax consequences due to changes in such tax laws or the interpretation or administration thereof; and
regional economic and political conditions.
As a result of these risks, we may not be successful in managing our existing international operations or expanding our international operations.
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We may incur losses relating to the settlement of payment transactions and the fraudulent use of payment cards issued through our Platform.platform.
Our resources, technologies, and fraud prevention tools may be insufficient to accurately detect and prevent fraud. We are and will continue to be subject to the risk of losses relating to the day-to-day settlement of payment transactions that is inherent in our business model, including with respect to pre-funding and chargeback requests. Customers deposit a certain amount of pre-funding into bank accounts at our Issuing Banks. However, depending on the model of the card program and the timing of funding and transactions, some transactions that exceed the amount of pre-funding in the Customer’scustomer’s account are still authorized.
Customers are ultimately responsible for fulfilling their obligations to fund transactions. However, when a Customercustomer does not have sufficient funds to settle a transaction, we are liable to the Issuing Bank to settle the transaction, including a fraudulent or disputed transaction, and may incur losses as a result of claims from the Issuing Bank. We would seek to recover such losses from the Customer,customer, but we may not fully recover them if the Customercustomer is unwilling or unable to pay due to their financial condition. Because we are liable to the Issuing Banks, we may also bear the risk of losses if a Customer does not provide payment for fraudulent or disputed transactions. We may also bear the risk of losses if a Customer is unwilling or unable to pay for physical card inventory that has been customized for the Customer. Additionally, when a chargeback request is approved, the purchase price of the transaction is refunded to the Customer’scustomer’s end user’s account through our Platform.platform. If we do not properly process the chargeback, the Customercustomer may request that we fund the refunded amount to their end user. We have in the past, and may in the future, incur costs relating to the improper processing of chargeback requests.
Additionally, criminals are using increasingly sophisticated methods to engage in illegal activities which they may use to target us, including “skimming,” counterfeit payment cards, and identity theft. A single, significant incident or a series of incidents of fraud or theft involving cards issued through our Platformplatform could result in reputational damage to us, potentially reducing the use and acceptance of our Platformplatform or leading to greater regulatory scrutiny that would increase our compliance costs. Fraudulent activity could also result in the imposition of regulatory sanctions, including significant monetary fines.fines, or other operating losses. The foregoing could have a material adverse effect on our business, results of operations, and financial condition. We are also potentially susceptible to risk from fraudulent acts of employees or contractors.
We depend on our executive officers and other key employees, and the loss of one or more of these employees or an inability to attract and retain other highly skilled employees could adversely affect our business.
Our success depends largely upon the continued services of our executive officers and other key employees. There have been changes in the past, and there may be changes in the future, to our executive management team resulting from the hiring or departure of executives, which could disrupt our business. For example, we appointed a new Chief Financial Officer, Michael Milotich, effective February 22, 2022. Additionally, from time to time we may reorganize the Company’s departments in an effort to increase efficiencies or better serve our Customers, including consolidating groups under existing or new executives. For example, weSimon Khalaf, most recently consolidated the marketing team, including our sales development representatives, and business development team, including strategic, enterprise, and emerging sales units as well as our partnerships teams, into one go-to-market function under our Chief OperatingProduct Officer Vidya Peters.and interim Chief Revenue Officer, as Chief Executive Officer and as a member of our board of directors, effective January 31, 2023.

The loss of one or more of our executive officers or other key employees could adversely affect our business. Changes in our executive management team may also cause disruptions in, and adverse impacts to, our business. We also may not be able to successfully navigate the leadership changes while maintaining key aspects of our culture, which could have a significant negative effect on our existing business and our ability to pursue future plans.
The volatility in or lack of appreciation of the trading price of our Class A common stock may affect our ability to attract and retain executive officers or other key employees. Many of our key employees have become, or will become, vested in a substantial amount of RSUs or stock options. Employees may be more likely to leave us if the shares they own or the shares underlying their vested options or RSUs have significantly appreciated in value relative to the original purchase price of the shares or the exercise price of the options, or conversely, if the exercise prices of the options that they hold are significantly above the market price of our Class A common stock.
Any employment agreements we have with our executive officers or other key personnel do not require them to continue to work for us for any specified period and, therefore, they could terminate their employment with us at any time. We have in the past, and may in the future, experience high attrition and turnover rates across the Company, including key employees, especially in light of increased competition in the U.S. labor market.employees. The loss of these employees may lead to a decrease in institutional knowledge which may adversely affect our business. Additionally, we do not maintain any key person insurance policies. The loss of one or more of our executive officers, especially our Chief Executive Officer, or other key employees could adversely affect our business. Changes in our executive management team may also cause disruptions in, and adverse impacts to, our business.
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In addition,Our business depends on our ability to maintain and grow our business, we must attract and retain highly skilled employees.
Our future success depends on our ability to identify, hire, develop, motivate, and retain highly qualified personnel for all areas of our organization, in particular highly experienced product and technology personnel. Competition for highly qualified personnel is intense across the markets we target, especially forthese types of highly skilled employees is intense. Trained and experienced sales professionals.personnel are in high demand and may be in short supply. We have from time to time experienced, are currently experiencing, and we expect to continue to experience, difficulty in hiring and retaining employees with appropriate qualifications, at a speed that is consistent with our business needs, and at an appropriate cost, which may be compounded as a result of the COVID-19 pandemic.cost. Any changes to U.S. immigration policies that restrain the flow of technical and professional talent may also inhibit our ability to recruit and retain highly qualified employees. We must also effectively manage employee skills, competency requirements, and development plans to retain qualified employees once hired.
Many of the companies with which we compete with for experienced personnelemployees have greater resources than we have. Ifdo and may be able to offer more attractive terms of employment. In addition, we hire employees from competitors or other companies, their former employers may attempt to assert that these employees or we have breached certain legal obligations, resulting in a diversion ofinvest significant time and resources,expense in training our employees, which increases their value to competitors that may seek to recruit them. We may not be able to attract, develop, and potential liability for us ormaintain the skilled workforce necessary to operate our employees.business, and labor expenses may increase as a result of a shortage in the supply of qualified personnel.
In addition, in 2022, we transitioned our Company to a flexible-first work environment. Over time such remote operations may decrease the cohesiveness of our teams and our ability to maintain our culture, both of which are critical to our success. Additionally, a remote working environment may impede our ability to undertake new business projects, foster a creative environment, hire new team members, and retain existing team members. Such effects may adversely affect the productivity of our team members and overall operations, which could have a material adverse effect on our business, results of operations, financial condition, and future prospects.
In addition, job candidates and existing employees often consider the value of the equity awards they receive in connection with their employment. If the value of our equity awards declines, it may impair our ability to recruit and retain highly skilled employees. If we are not able to add and retain employees effectively, our ability to achieve our strategic objectives will be adversely affected, and our business and growth prospects will be adversely affected. Further, additions

Our restructuring plan may not adequately lower our operating expense growth rate, may adversely affect our ability to recruit and retain personnel, and may divert attention from operations.

We have and may in the future undertake restructuring plans to adjust our investment priorities and manage our operating expenses. For example, in May 2023, we announced a restructuring plan (the “Plan”) to lower our year-over-year operating expense growth rate and prioritize projects that we believe will have the highest return on investment, which we expect to result in a workforce reduction. We have and we expect to continue to incur material costs and charges in connection with the Plan, and there can be no assurance that the Plan will be successful. The Plan may adversely affect our ability to recruit and retain skilled and motivated personnel, may result in a loss of executive-level managementaccumulated knowledge, and large numbersmay be distracting to employees, which may divert attention from operating and growing our business. If we fail to achieve some or all of employeesthe expected benefits of the Plan, our business, operating results, and financial condition could significantly andbe adversely affected.

The Plan may also adversely impact our culture.
The volatilityinternal controls over financial reporting, which may lead to material weaknesses in our controls or lackwe may be unable to remediate the existing material weakness in our control. For additional information about internal controls over financial reporting, see the section titled “Risk Factors—Risks Relating to Regulation—“If we fail to maintain an effective system of appreciation ofdisclosure controls and procedures or internal control over financial reporting, or remediate the tradingexisting material weakness, our ability to report timely and accurate financial results or comply with applicable regulations could be impaired, and our business, operating results, and the market price of our Class A common stock may also affect our ability to attract and retain our key employees. Many of our senior personnel and other key employees have become, or will become, vested in a substantial amount of restricted stock units, or RSUs, or stock options. Employees may be more likely to leave us if the shares they own or the shares underlying their vested options or RSUs have significantly appreciated in value relative to the original purchase price of the shares or the exercise price of the options, or conversely, if the exercise prices of the options that they hold are significantly above the market price of our Class A common stock. If we do not maintain and continue to develop our corporate culture as we grow and evolve, including our diversity and inclusion efforts, it could impair our ability to foster the innovation, teamwork, curiosity, and diversity that we believe is necessary to support our growth.
Exposure to political developments in the United Kingdom, including the United Kingdom’s decision to leave the European Union, could adversely affect us.
On June 23, 2016, a referendum was held on the U.K.’s membership in the European Union, or the EU, resulting in a vote in favor of leaving the European Union. Effective as of January 31, 2020, the U.K. formally withdrew its membership from the European Union. The U.K.’s decision to leave the European Union has created an uncertain political and economic environment in the U.K. and across other European Union member states. The political and economic instability created by the U.K.’s decision to leave the European Union has caused and may continue to cause volatility in global financial markets and the value of the British Pound or other currencies, including the Euro. In addition, this uncertainty may cause some of our Customers or potential Customers to curtail or delay spending or adoption of our Platform. Depending on the market and regulatory effects of the U.K.’s exit from the European Union, it is possible that there may be adverse practical or operational implications on our business. For example, the U.K. Data Protection Act, which implemented the EU’s General Data Protection Regulation, or the GDPR, was amended January 1, 2021 to reflect the U.K.’s status outside the European Union. It remains unclear, however, how U.K. data protection laws or regulations will develop and be interpreted in the medium to longer term, how data transfers to and from the U.K. will be regulated, and how those regulations may differ from those in the European Union. While we have taken measures to preemptively address the impact of the U.K.’s departure from the European Union by including contingency clauses in our European Union master service agreements, for example, these may not adequately protect us from adverse implications on our business. Further, the U.K.’s exit from the European Union may create increased compliance costs and an uncertain regulatory landscape for offering equity-based incentives to our employees in the U.K. If we are unable to maintain equity-based incentive programs for our employees in the U.K. due to the departure of the U.K. from the European Union, our business in the U.K. may suffer and we may face legal claims from employees in the U.K. to whom we previously offered equity-based incentive programs. These and other factors related to the departure of the U.K. from the European Union may adversely affect our business, financial condition, and results of operations.affected.”
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We may face exposure to foreign currency exchange rate fluctuations, and such fluctuations could adversely affect our business, results of operations, and financial condition.
As we continue to expand our global operations, we become more exposed to the effects of fluctuations in currency exchange rates. Our Customercustomer contracts are denominated primarily in U.S. dollars, and therefore the majority of our net revenue is not subject to foreign currency risk. We expect, however, to significantly expand the number of transactions with Customerscustomers that are denominated in foreign currencies in the future as we continue to expand our business internationally. We also incur expenses for employee compensation and other operating expenses at our non-U.S. locations in the local currency for such locations. Fluctuations in the exchange rates between the U.S. dollar and other currencies could result in an increase to the U.S. dollar equivalent of such expenses and, as a result, adversely affect our business, results of operations, and financial condition.
We do not currently maintain a program to hedge exposures in foreign currencies. In the future, however, we may use derivative instruments, such as foreign currency forward and option contracts, to hedge certain exposures to fluctuations in foreign currency exchange rates. The use of such hedging activities may not offset any or all of the adverse financial effects of unfavorable movements in foreign exchange rates over the time the hedges are in place. Moreover, the use of hedging instruments may introduce additional risks if we are unable to structure effective hedges with such instruments.
If our estimates or judgments relating to our accounting policies prove to be incorrect, our results of operations could be adversely affected.
The preparation of financial statements in conformity with U.S. generally accepted accounting principles, or GAAP, requires management to make estimates and assumptions that affect the amounts reported in the condensed consolidated financial statements and accompanying notes. We base our estimates in part on historical experience, market observable inputs, if available, and various other assumptions that we believe to be reasonable under the circumstances. The results of these estimates form the basis for making judgments about the carrying values of assets, liabilities and equity, and the amount of net revenue and expenses that are not readily apparent from other sources. Assumptions and estimates used in preparing our condensed consolidated financial statements include those related to revenue recognition and accounting for share-based compensation. Our results of operations may be adversely affected if our assumptions change or if actual circumstances differ from those in our assumptions, which could cause our results of operations to fall below the expectations of securities analysts and investors, resulting in a decline in the trading price of our Class A common stock.
We may require additional capital to support our business, and this capital might not be available on acceptable terms, if at all.
We intend to continue to make investments to support our business and may require additional funds. In particular, we may seek additional funds to develop new products and enhance our Platformplatform and existing products, expand our operations, including our sales and marketing organizations and our presence outside of the United States, improve our infrastructure or acquire complementary businesses, technologies, services, products, and other assets. In addition, we are using a portion of our cash to satisfy tax withholding and remittance obligations related to the vesting of RSUs. Accordingly, we may need to engage in equity or debt financings to secure additional funds.
If we raise additional funds through future issuances of equity or convertible debt securities, our stockholders could suffer significant dilution, and any new equity securities we issue could have rights, preferences, and privileges superior to those of holders of our Class A common stock and Class B common stock. Any debt financing that we may secure in the future could involve restrictive covenants relating to our capital raising activities and other financial and operational matters, potentially making it more difficult for us to obtain additional capital and to pursue business opportunities. We may not be able to obtain additional financing on terms favorable to us, if at all. Disruptions in the credit markets or other factors, such as the current inflationary environment and rising interest rates, could adversely affect the availability, diversity, cost, and terms of funding arrangements. In addition, actual events involving limited liquidity, defaults, non-performance or other adverse developments that affect financial institutions, transactional counterparties or other companies in the financial services industry or the financial services industry generally, or concerns or rumors about any events of these kinds or other similar risks, have in the past and may in the future lead to market-wide liquidity problems. The U.S. Federal Deposit Insurance Corporation (“FDIC”) only insures accounts in amounts up to $250,000 per depositor per insured bank, and we currently have cash deposited in certain financial institutions in excess of FDIC insured levels. If any of the banking institutions in which we have deposited funds ultimately fails, we may lose our deposits over $250,000. The loss of our deposits may have a material adverse effect on our business, financial condition, and liquidity. The ultimate outcome of these events cannot be predicted, but these events could have a material adverse effect on our business.
If we are unable to obtain adequate financing or financing on terms satisfactory to us when we require it, our ability to continue to support our business growth, scale our infrastructure, develop product enhancements, and respond to business challenges could be significantly impaired, and our business, results of operations, and financial condition may be adversely affected.
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Acquisitions,Any acquisition, strategic investments, partnerships, or alliancesinvestment, partnership, alliance, and other transaction could be difficult to identify, fail to achieve strategic objectives, divert the attention of key management personnel, disrupt our business,ongoing operations, dilute stockholder value, or result in operating difficulties, liabilities and adversely affectexpenses, harm our business, and negatively impact our results of operations and financial condition.operations. We may be unable to successfully integrate acquired businesses and technologies successfully or achieve the expected benefits of such acquisitions.technology.
We have in the past and may in the future seek to acquire or invest in businesses, products, or technologies that we believe could complement our Platform,platform, products, and services or expand the breadth of our Platform,platform, enhance our products and capabilities, expand our geographic reach or Customercustomer base, or otherwise offer growth opportunities. For example, we acquired Power Finance Inc. on February 3, 2023. The identification, pursuit, evaluation and negotiation of potential investmentsstrategic investment transactions or acquisitions may divert the attention of management and cause us to incurentail various expenses, in identifying, investigating, and pursuing suitable opportunities, whether or not theysuch transactions are ultimately consummated. Any acquisition, investment, or business relationship may result in unforeseen operating difficulties and expenditures. In addition,expenditures or require us to make adjustments to our or the acquired company's business models. There can be no assurance that we have limited experiencewill be successful in investing inidentifying, negotiating, and acquiring other businesses. If we acquire additional businesses, we may not be able toconsummating favorable transaction opportunities or successfully integrateintegrating the acquired personnel, operations, and technologies, or effectively managescaling, expanding, and managing the combined business following the acquisition.
Specifically, we may not successfully evaluate or utilize the acquired technology or personnel orfrom an acquired business and we may be unable to retain key personnel after a transaction, including personnel who are critical to the success of the ongoing business. We may not accurately forecast the financial impact of an acquisition transaction, including accounting charges. Moreover, the anticipated benefits, opportunities, growth, synergies, or business model improvements of any acquisition, investment, or business relationship may not be realized or we may be exposed to unknown risks or liabilities.
We may not be able to find and identify desirable acquisition targets or we may not be successful in entering into an agreement with any one target. We may be required to issue equity or debt securities to acquire businesses which could dilute our shareholders or adversely affect our results of operations. In addition, if an acquired business fails to meet our expectations, our business, results of operations, and financial condition may suffer.
We have made, and may in the future seek to make, strategic investments in early stage companies developing products or technologies that we believe could complement our Platformplatform or expand its breadth, enhance our technical capabilities, or otherwise offer growth opportunities. These investments may be in early stage private companies for restricted stock. Such investments are generally illiquid and may never generate value. Further, we may invest in companies that do not succeed, and our investments may lose all or some of their value, which could result in us recording impairment charges reflected in our results of operations.
We may beLitigation, regulatory or legal actions, and compliance issues could subject us to litigation for a variety of claims, which could harm our reputationfines, penalties, judgments, and adversely affect our business, results of operations,remediation costs, resulting in increased expenses and financial condition.reputational harm.
In the ordinary course of business, we have been and in the future may be, involved in and subject to litigation for a variety of claims or disputesdisputes. We have also received and may in the future receive, regulatory inquiries.inquiries, warrants, subpoenas, and other requests for information in connection with government investigations. These claims, lawsuits, and proceedings could include labor and employment, wage and hour, commercial, antitrust, alleged securities law violations or other investor claims, financial regulations, and other matters. The number and significance of these potential claims and disputes may increase as our business expands. Our contracts with customers and partners may also subject us to indemnification obligations for claims, lawsuits, and proceedings such customers and partners face.
Further, our general liability insurance may not cover all potential claims made against us or be sufficient to indemnify us for all liability that may be imposed. Any claim against us, regardlessThe costs associated with litigation and regulatory or legal investigations can be unpredictable depending on the complexity and length of its merit, could be costly,time devoted to such litigation or investigation. Litigation, investigations or government proceedings may also divert management’s attention and operational resources, and could harm our reputation. As litigation is inherently unpredictable, wereputation regardless of the outcome of the lawsuit or investigation. We cannot assure you that any potential claims, investigations, or disputesproceedings will not have a material adverse effect on our business, results of operations, and financial condition.

The current regulatory environment, increased regulatory compliance efforts, and enhanced regulatory
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enforcement have resulted in significant operational, compliance, and legal costs and may prevent us from providing certain products and services. Some of the laws and regulations affecting our business have been enacted relatively recently. Many laws and regulations affecting our business are evolving, unclear, and inconsistent across jurisdictions, and ensuring compliance with them is difficult and costly. There is no assurance that these regulatory matters or other factors will not, in the future, affect how we conduct our business and, in turn, have an adverse effect on our business.
Additionally, while we have developed policies and procedures designed to assist in compliance with laws and regulations, no assurance can be given that our compliance policies and procedures will be effective or that our customers and vendors have robust compliance programs. Failure to comply with laws and with regulatory requirements could subject us to damages, revocation of licenses, lawsuits, administrative enforcement actions, and civil and criminal liability, which may harm our business.
Our vendor relationships subject us to a variety of risks, and the failure of third parties to comply with legal or regulatory requirements or to provide various services that are important to our operations could have an adverse effect on our business, results of operations, financial condition, and future prospects.
We depend on services from various third-party vendors to maintain our infrastructure, including data center facilities and Amazon Web Services, Inc. as our computing and storage platform. We also rely on Card Networks to complete, settle, and reconcile transactions processed on our platform. Any disruptions in these services, including as a result of actions outside of our control, would significantly impact the continued performance of our platform.
We conduct vendor due diligence; however, if a service provider fails to develop and maintain sufficient internal control processes, fails to maintain adequate data privacy controls and security systems, fails to properly safeguard our intellectual property, or fails to provide sufficient capacity to support our platform or otherwise experiences service outages, such failure could adversely affect our business or the business of our customers using our platform or their perception of our platform’s reliability. Further, if any service provider fails to meet contractual requirements (including compliance with applicable laws and regulations), suffers a cyber-attack or other security breach, experiences damage to its systems or facilities, or terminates its contract with us, such failure or event could subject us to regulatory enforcement actions, claims from third parties, including our customers, and we could suffer economic and reputational harm that could have an adverse effect on our business.
If any service provider fails, we may also be unable to effectively address capacity constraints, upgrade our systems as needed, and continually develop our technology and network architecture to accommodate actual and anticipated changes in technology, as well as to increase efficiency. In some cases, vendors are the sole source, or one of a limited number of sources, of the services they provide to us. In the future, these services may not be available to us on commercially reasonable terms, or at all. Any loss of any of these services could result in decreased functionality of our platform until equivalent technology is either developed by us or, if available from another provider, is identified, obtained, and integrated into our infrastructure. We may incur significant costs to resolve any disruptions in service, which could adversely affect our business.
Additionally, if our vendors, or other service providers, fail to comply with the legal requirements applicable to the particular products or services being offered, or violate applicable laws or our policies, or become subject to third party claims of intellectual property infringement, misappropriation, or other violation, or malfunctions or functions in a way we did not anticipate, such violations may also put information we process at risk and could in turn adversely impact and affect our business, reputation, financial condition, or results of operations.
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If our estimates or judgments relating to our accounting policies prove to be incorrect, our results of operations could be adversely affected.
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. We base our estimates in part on historical experience, market observable inputs, if available, and various other assumptions that we believe to be reasonable under the circumstances. The results of these estimates form the basis for making judgments about the carrying values of assets, liabilities and equity, and the amount of net revenue and expenses that are not readily apparent from other sources. Assumptions and estimates used in preparing our consolidated financial statements include those related to revenue recognition and accounting for share-based compensation. Our results of operations may be adversely affected if our assumptions change or if actual circumstances differ from those in our assumptions, which could cause our results of operations to fall below the expectations of securities analysts and investors, resulting in a decline in the trading price of our Class A common stock.

Risks Relating to Regulation
Our business is subject to extensive regulation and oversight in a variety of areas, directly and indirectly through our relationships with Issuing Banks and Card Networks, which regulations are subject to change and to inconsistentuncertain interpretation. Changing international, federal, state, and local laws, as well as changing regulatory enforcement policies and priorities, including changes that may result from changes in the political landscape, may negatively impact our business, results of operations, financial condition, and future prospects.
We, our vendors, our partners, and our Customerscustomers are subject to a wide variety of state, federal, and international laws, regulations, and industry standards, including supervision and examination with respect to the foregoing, which govern numerous areas important to our business in the United States, both at the federal and state level, and in other countries where we operate both directly and indirectly through our relationships with Issuing Banks and Card Networks. TheseAs we continue to expand our operations internationally, we may become subject to additional laws and regulations, industry standards,including possible examination and rules govern numerous areas important to our business.supervision, by international authorities. While we currently operate our business in an effort to ensure our business itself is not subject to direct, extensivethe same level of regulation theas our Issuing Banks and Card Networks that we partner with, the Issuing Banks and Card Networks operate in a highly regulated landscape with regulators whose scope of review expands and contracts,environment, and there is potential fora risk that those regulations could become applicable to, be applied toor impact, us.
We are directly subject to regulation in areas including privacy, data protection and information security, data protection, and anti-bribery, and our contractual relationships with customers, Issuing Banks and Card Networks may subject us to additional regulations including those relating to payments services (such as payment processing and settlement services), and those relating to payments products and services utilizing artificial intelligence, consumer protection, anti-money laundering, anti-bribery, escheatment, international sanctions regimes and export controls, privacy, data privacy andprotection, information security, intellectual property, and compliance with the PCI DSS, a data security standard obligatingand set of requirements designed to ensure that all companies that process, store, or transmit payment card information to maintain security measures designeda secure environment to protect cardholder data.
The laws, rules, regulations, and standards applicable to our business are enforced by multiple authorities and governing bodies in the United States, including federal agencies, self-regulatory organizations, and numerous state agencies. Outside of the United States, we may be subject to additional regulators. As we expand into new jurisdictions, or expand our Platform and product offerings in existing jurisdictions, the number of foreign and domesticlaws, rules, regulations, and regulators governing our business will expand as well.standards.
In addition, as our business and platform continue to develop and expand, we may become subject to additional rules, regulations, and industry standards in the United States and internationally where we do business. New laws or regulations could also require us to incur significant expenses and devote significant management attention to ensure compliance. For example, we could be regulated by international, federal, and state regulatory agencies through licensing and other supervisory or enforcement authority, which could include regular examination by international, federal, and state governmental authorities.
We may not always accurately predict the scope or applicability of certain regulations to our business, particularly as we expand into new areas of operations, which could have a significant negative effect on our existing business and our ability to pursue future plans.
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In addition to laws and regulations that apply directly to us, we are contractually subject to certain laws and regulations through our relationships with Issuing Banks and Card Networks, which operate in a highly regulated industry. Additionally, as a program manager, we are responsible for ensuring compliance with Issuing Banks’ requirements and Card Network rules, and we help create regulatory compliant card programs for our Customers.customers. In some cases, our inability to ensure such compliancemeet our obligations could expose us to liability or indemnification claims from our Customerscustomers or partners. Furthermore, legislative and regulatory changes could prompt our Issuing Banks to alter the extent or the terms of their dealings with us in ways that may have adverse consequences for our business.
For example, due to our relationships with certain Issuing Banks and Card Networks, we may be subject to indirect supervision and examination by the CFPB,U.S. Consumer Financial Protection Bureau (the “CFPB”), which is engaged in rulemaking and regulation of the payments industry, including, among other things, the regulation of prepaid cards, buy-now-pay-laterbuy now, pay later financing programs, and the enforcement of certain protections under applicable regulations. While reform in the payment industry, such as the formation of the CFPB, has focused on individual consumer protection, legislatures continue to consider whether to include business customers, especially smaller business customers, within the scope of these regulations and the CFPB recently indicated it has dormant authority to regulate any company whose services may have consumer impact. As a result, new or expanded regulation focusing on business customers or changes in interpretation or enforcement of regulations may have an adverse effect on our business, results of operations, and financial condition due to increased compliance costs and new restrictions affecting the terms under which we offer our Platformplatform or our products and services.
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A majority of our net revenue is derived from Interchange Fees and we expect Interchange Fees to continue to represent a significant percentage of our net revenue in the near term. The amount of Interchange Fees we earn is highly dependent on the interchange rates that the Card Networks set and adjust. From time to time, Card Networks change the Interchange Fees and assessments they charge for transactions processed using their networks. Interchange Fees orand assessments are also subject to change from time to time due to government regulation. Interchange Fees are the subject of intense legal and regulatory scrutiny and competitive pressures in the electronic payments industry. For example, the Durbin Amendment to the Dodd-Frank Wall Street Reform and Consumer Protection Act, which limits Interchange Fees, may restrict or otherwise impact the way we do business or limit our ability to charge certain fees to Customers.customers. Issuing Banks that are exempt from the interchange fee restrictions in the Durbin Amendment are able to access higher interchange rates. As a result, to maximize our Interchange Fees, we currently only contract with Issuing Banks that are exemptsubject to this exemption from the Durbin Amendment when we provide program managementMxM services. Changes in regulation or additional rulemaking may adversely affect the way we conduct our business or result in additional compliance obligations and expense for our business and limitations on net revenue. For example,On October 3, 2022, the Board of Governors of the Federal Reserve System recently proposed a change to the regulations implementedadopted its final rule pursuant to the Electronic Fund Transfer Act to clarify the requirement that e-commerce transactions can be routed over secondary, unaffiliated debit card issuers ensure that at least two unaffiliated payment card networks that generally sethave been enabled to process all debit card transactions, including “card not present” transactions, such as online payments. Such secondary payment card networks may charge lower Interchange Fees. If implemented,Fees, and to the extent merchants substantially shift their “card not present” transaction volumes to such networks, we may experience a reduction in net revenue derived from Interchange Fees. Interchange Fee regulation also exists in other countries where our Customerscustomers use payment cards and such regulation could adversely affect our business in other foreign regions. Any changes in the Interchange Fees associated with our Customers’customers’ card transactions could adversely affect our business, results of operations, and financial condition.
Many of these laws and regulations are evolving, unclear, and inconsistent across jurisdictions, and ensuringThe CFPB has published recent guidance on third party risk management, which places additional vendor compliance with them is difficult and costly. With increasing frequency, federal and state regulators are holding businessesoversight expectations for companies operating in the payments industryfinancial services industry. Our regular use of vendors and our other ongoing third party business relationships could be subject to higher standardsincreasing regulatory requirements and attention. It is possible that regulators will hold us responsible for deficiencies in our oversight and control of training, monitoring,third party relationships and compliance, including monitoring for possible violationsin the performance of laws by our Customers and people who do businessthe parties with our Customers while using our Platform or products. which we have these relationships.
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If we fail to comply with laws and regulations applicable to our business in a timely and appropriate manner, or if this is perceived or reported to have occurred, we may be subject to litigation or regulatory investigations or other proceedings, we may have to pay fines and penalties or become subject to additional obligations or restrictions imposed upon our business or operations, our reputation may be harmed, and our Customercustomer relationships and reputation may be adversely affected, which could have a material adverse effect on our business, results of operations, and financial condition. In some cases, regardless of fault, it may be less time-consuming or costly to settle these matters, which may require us to implement certain changes to our business practices, provide remediation to certain individuals or make a settlement payment to a given party or regulatory body.
Further, while we do not handle or interact with cryptocurrency and we only process transactions on our Platformplatform in fiat currencies, certain cryptocurrency businesses use our Platformplatform to provide card products to their customers and end users. The regulation of cryptocurrency is rapidly evolving and varies significantly among international, federal, state, and local jurisdictions and is subject to substantial uncertainty. Various legislative and executive bodies in the U.S. and other countries may adopt laws, regulations, or guidance, or take other actions, which may impact our Issuing Banks and restrain the growth of cryptocurrency businesses and in turn impact the net revenue associated with our cryptocurrency business Customers.customers.
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TableWe may not be able to respond quickly or effectively to regulatory, legislative, or other developments, and these changes may in turn impair our ability to offer our existing or planned features, products, and services and/or increase our cost of Contentsdoing business. In addition, if our practices are not consistent or viewed as not consistent with legal and regulatory requirements, we may become subject to audits, inquiries, whistleblower complaints, adverse media coverage, investigations, or criminal or civil sanctions, all of which may have an adverse effect on our reputation, business, results of operations, and financial condition.

RegulationsStringent and changing laws, regulations, and industry standards related to privacy, and data protection, and information security could adversely affect our ability to effectively provide our services.services and could result in claims or fines, harm our results of operations, financial condition, and future prospects, or otherwise harm our business.
Governmental bodies and industry organizations in the United States and abroad have adopted, or are considering adopting, laws and regulations restricting the use of, and requiring safeguarding of, personal information. For example, in the United States, all financial institutions must undertake certain steps to ensure the privacy and security of consumer financial information. Further, the California Consumer Privacy Act or the CCPA,(the “CCPA”) became effective on January 1, 2020 and imposes additionalimposed significant restrictions and requirements on the collection, processing, and disclosure of personal information, including imposing increased penalties related to data privacy incidents. Additionally, a new privacy law,an amendment to the CCPA, the California Privacy Rights Act, or the CPRA, amends the CCPAbecame effective on January 1, 2023 and creates additional obligations relating to personal information that take effect on January 1, 2023 (with certain provisions having retroactive effect to January 1, 2022). A draft of the CPRA’s implementing regulations were published on May 27, 2022, and enforcement is scheduled to begin July 1, 2023. We will continue to monitor developments related to the CPRA and anticipate additional costs and expenses associated with CPRA compliance. Other U.S. states such as Colorado, Connecticut, Utah, and Virginia, have also passed similar laws and the U.S. federal government and additional U.S. statesor are also considering omnibus privacy legislation. Additionally,legislation and industry organizations regularly adopt and advocate for new standards in these areas. Many obligations under these otherproposed laws and legislative proposals remain uncertain, and we cannot fully predict their impact on our business. We are and may become subject to contractual obligations relating to privacy, data protection, and information security.
If we fail to comply with any of these laws, standards, or standards,other actual or asserted obligations, if we fail to protect information that we collect or otherwise process, or if any of these events is reported or perceived to have occurred, we may be subject to regulatory investigations, enforcement actions, and other proceedings, civil litigation, claims, investigations, and demands, and fines and other penalties and liabilities, all of which may generate negative publicity, harm our reputation, and have a negative impact on our business. Further, any such actual or perceived failure may result in, among other things, revocation of any required licenses or registrations, loss of any approved status, administrative enforcement actions, sanctions, civil and criminal liability, and constraints on our ability to operate. Our efforts to comply with laws, regulations, and other obligations relating to privacy, data protection, and information security also may cause us to incur substantial operational costs or require us to change our policies and our business practices. We may not be successful in our efforts to achieve compliance either due to internal or external factors, such as resource allocation limitations or a lack of vendor cooperation.
InAs we continue to expand our operations internationally, we will continue to become subject to various foreign policy and data protection laws and regulations, which may in some cases be more stringent than the European Economic Area,requirements in the jurisdictions in which we currently operate. For example, the GDPR, which became effective in 2018, extends the scope of European Union data protection law to companies processing
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personal data of European Union residents, regardless of the company’s location, and requires companies to meet stringent requirements regarding the handling of personal data. The U.K. has also adopted a law substantially implementing the GDPR as part of its local data protection law, referred to as the U.K. GDPR. The GDPR and other laws and regulations in Europe, the U.K., and elsewhere also imposesimpose some limitations on international transfers of personal data. The GDPR imposes substantial obligations and risk upon our business and provides for significant penalties in the event of any non-compliance. Administrative fines under the GDPR can amount up to 20 million Euros or four percent of a company group’s annual global turnover, whichever is higher.
Further, following the exit of the U.K. from the European Union, it remains unclear how the U.K. Data Protection Act, which implemented the GDPR in the U.K., and other U.K. data protection laws orand regulations will develop in the medium to longer term and how data transfers to and from the U.K. will be regulated.term. We have incurred substantial expense in complying with new and evolving privacy and data protection legal frameworks and we may be required to make additional, significant changes in our business operations, all of which may adversely affect our net revenue and our business overall. Additionally, because many of these new regimes lack a substantial enforcement history, we are unable to predict how emerging standards may be applied to us.
Among other requirements, the GDPR regulates transfers of personal data subject to the GDPR to third countries that have not been found to provide adequate protection to such personal data, including the United States. On July 16, 2020, the Court of Justice of the European Union invalidated the EU-U.S. Privacy Shield, eliminating one of the mechanismsa mechanism we had relied on to legitimize EU-U.S. data transfers. An alternative transfer mechanism that we rely on, known asuse of the standard contractual clauses approved by the European Union Commission, continues to be a valid mechanism for data transfers, provided additional safeguards are in place. We continue to monitor and assess regulatory guidance and other developments related to this decision and its impact on our data transfer mechanisms. It is possible that the decision will restrict theour ability to transfer personal data across borders, including from the European Union, UK,U.K., and Switzerland to the United States (and other countries). will be impacted. We (andand many other companies)companies may need to implement different or additional measures to establish or maintain legitimate means for the transfer and receipt of personal data from the European Union, UK, andU.K., Switzerland, or other jurisdictions to the United States (and other countries), and we may, in addition to other impacts, experience additional costs associated with increased compliance burdens, and we and our Customerscustomers face the potential for regulators to apply new or different standards to the transfer of personal data from the European Union, UK, andU.K., Switzerland, or other jurisdictions to the United States (and other countries), and to restrict, block, or require ad hoc verification of measures takenimpose conditions or restrictions with respect to, certain personal data transfers from the European Union, UK, and Switzerlandtransfers. Other jurisdictions have also enacted legislation that limits our ability to the United States (and other countries).transfer data across geographic borders. Any inability to transfer personal data from the European Union, UK and Switzerland to the United States (and other countries) in compliance with laws or regulations relating to privacy, data protection, lawsor information security, or otherwise comply with requirements in this rapidly changing environment may impede our ability to attract and retain Customers unless and until we build out an based data processing center. These restrictions may adversely affect our business and financial position.customers.
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Some countries are also considering or have passed legislation requiring local storage and processing of data, or similar requirements, potentially increasing the cost and complexity of our operations.
In connection with providing services to our Customers, we are required by certain self-regulatory frameworks and contractual arrangements with Card Networks and Issuing Banks to provide assurances regarding the confidentiality and security of non-public consumer information, including the PCI DSS. Further, certain Customers increasingly expect us to comply with more stringent privacy, data protection and information security requirements than those imposed by laws, regulations or self-regulatory requirements, and we may be obligated contractually to comply with additional or different standards relating to our handling or protection of data on or by our offerings. The compliance standards relate to our infrastructure, components, and operational procedures designed to safeguard the confidentiality and security of non-public consumer personal information received from our Customers in the course of providing services. Our ability to maintain compliance with these standards and meet our Customers’ requirements may affect our ability to attract and maintain business in the future.
If we fail to comply with these standards or Customer requirements, or are alleged to have done so, we could be exposed to suits for breach of contract, potentially in addition to governmental proceedings. In addition, our Customer relationships and reputation could be adversely affected, and we could be inhibited in our ability to obtain new Customers. If more restrictive or burdensome laws, rules, or regulations related to privacy, data protection, or information security are adopted by authorities in the future on the federal or state level or internationally, or if new or existing laws, rules, or regulations become subject to new or differing interpretations or enforcement, or if we become bound by additional obligations in response to our Customerscustomer requests, contractual obligations, or otherwise, relating to privacy, data protection, or information security, including any additional compliance standards relating to non-public consumer personal information, our compliance and operational costs may increase, our opportunities for growth may be curtailed, by our compliance capabilities or reputational harm, we may find it necessary or appropriate to modify our data processing practices or policies or otherwise restrict our operations, which we may be unable to complete on a commercially reasonable basis or at all, and our potential liability in connection with breaches or incidents relating to privacy, data protection, and information security may increase, all of which could have a material adverse effect on our business, results of operations, and financial condition.
There may continue to be changes in interpretations of existing laws and regulations, or new proposed laws, regulations, industry standards, and other obligations concerning privacy, data protection and information security, which could impair our or our Customers’ ability to collect, use or disclose information relating to consumers, which could decrease demand for our offerings, increase our costs and impair our ability to maintain and grow our Customer base and increase our net revenue. Because the interpretation and application of many existing and emerging laws and regulations relating to privacy, data protection, and information security along with industry standards, are uncertain, it also is possible that thesecurrent or future laws and regulations may be interpreted and applied in new waysa manner that are, or are alleged to be,is inconsistent with our existing data management practices or the featuresoperation of our products and services. If so, in addition to the possibility of fines, lawsuits, claims, demands, regulatory investigations and other proceedings, and other claims and penalties, we could be required to change our business activities and practices or modify our products or services, any of which could have an adverse effect on our business and which we may be unable to complete on a commercially reasonable basis or at all. Any claims regarding our inability to adequately address privacy, data protection, or information security concerns, even if unfounded, or to comply with applicable laws, regulations, contractual requirements, policies, or other actual or asserted obligations, such as industry standards, could result in additional cost and liability
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to us, damage our reputation, result in negative publicity, and adversely affect our business. Privacy, data protection, and information security concerns, whether valid or not, may inhibit market adoption of our products and services, particularly in certain industries and jurisdictions. Additionally, if we are not able to quickly adjust to changing laws, regulations, and standards related to data privacy and information security, we could face fines, lawsuits, regulatory investigations and other claims and penalties, and we could be required to fundamentally change our products or our business practices, any of which could have an adverse effect on our business. Any inability to adequately address privacy, data protection and information security concerns, even if unfounded, or any actual or perceived failure to comply with applicable privacy, data protection or information security laws, regulations, standards and other obligations, could result in additional cost and liability to us, damage our reputation, inhibit sales and adversely affect our business. Furthermore, the costs of compliance with, and other burdens imposed by, the laws, regulations, standards and policies that are applicable to the businesses of our Customers may limit the use and adoption of, and reduce the overall demand for, our Platform and our products and services.
Additionally, if third parties we work with, such as our partners or vendors, violate applicable laws or our policies, such violations may also put information we process at risk and could in turn adversely affect our business, reputation, financial condition, or results of operations.
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be harmed.
We are subject to, and have an obligation to comply with, anti-corruption, anti-bribery, anti-money laundering, and similar laws, and non-compliance with such laws and their obligations can subject us to criminal penalties or significant fines, significantly and adversely affect our business and reputation.reputation, or have other adverse consequences for us.
We are subject to anti-corruption and anti-bribery and similar laws, such as the FCPA, the U.S. domestic bribery statute contained in 18 U.S.C. § 201, the U.S. Travel Act, the USA PATRIOT Act, the U.K. Bribery Act 2010, and other anti-corruption, anti-bribery, and anti-money laundering laws in countries where we conduct activities. Anti-corruption and anti-bribery laws have been interpreted broadly and enforced aggressively in recent years, and prohibit companies and their employees and agents from promising, authorizing, making, or offering improper payments or other benefits to government officials and others in the private sector to influence official action, direct business to any person, gain any improper advantage, or obtain or retain business. As we increase our international sales and business, our risks under these laws may increase.
In addition, we may use third parties to conduct business on our behalf abroad. We or such third-party intermediaries may have direct or indirect interactions with officials and employees of government agencies or state-owned or affiliated entities, and we can be held liable under anti-corruption, anti-bribery, AML, and similar laws for the corrupt or other illegal activities of such futureour third-party intermediaries and our employees, representatives, contractors, partners, and agents, even if we do not explicitly authorize such activities. WeWhile we have implemented an anti-corruptionprograms and controls designed to ensure compliance program to best ensurewith all applicable AML, and anti-bribery laws and regulations, we cannot assure you that allnone of our third-party intermediaries and our employees, representatives, contractors, partners, and agents as well as those companies we outsource certain of our business operations to, will not take actions in violation of our policiesthose controls and applicable law, for which we may be ultimately held responsible.
Any violation of the FCPA, other applicable anti-corruption laws, or anti-money laundering laws could result in whistleblower complaints, adverse media coverage, investigations, prosecutions, loss of export privileges, suspension or debarment from U.S. government contracts, substantial diversion of management’s attention, significant legal fees and fines, settlements, damages, severe criminal or civil sanctions, penalties or injunctions against us, our officers or our employees, disgorgement of profits, and other sanctions, enforcement actions and remedial measures, and prohibitions on the conduct of our business, any of which could have a materially adverse effect on our reputation, business, trading price, results of operations, financial condition and prospects.laws.
We may be subject to governmental export controls and economic sanctions regulations that could impair our ability to compete in international markets and could subject us to liability if we are not in compliance with applicable laws.
Certain of our products and services may be subject to export control and economic sanctions regulations, including the U.S. Export Administration Regulations, and various economic and trade sanctions regulations administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control. Exports of our products and the provision of our services must be made in compliance with these laws and regulations. If we fail to comply with these laws and regulations, we and certain of our employees could be subject to substantial civil or criminal penalties, including: the possible loss of export privileges; fines imposed on us and responsible employees or managers; and, in extreme cases, the incarceration of responsible employees or managers.
In addition, changes in applicable export or economic sanctions regulations may create delays in the introduction and deployment of our Platform,platform, products, and services in international markets, or, in some cases, prevent the use of our Platformplatform and products or provision of our services in certain countries or with certain end users. Any change in export or economic sanctions regulations, shift in the enforcement or scope of existing regulations, or change in the countries, governments, persons, or technologies targeted by such regulations, could also result in decreased use of our Platform,platform, products, and services or in our decreased ability to provide our products and services to existing or prospective Customerscustomers with international operations. Any decreased use of our Platform,platform, products, or services or limitation on our ability to provide our Platform,platform, products, or services could adversely affect our business, results of operations, and financial condition.
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Further, we incorporate encryption technology into certain of our products. Various countries regulate the import of certain encryption technology, including through import permitting and licensing requirements, and have enacted laws that could limit our Customers’customers’ ability to use our products in those countries if our products are subject to such laws and regulations. While we believe our encryption products meet certain exceptions that reduce the scope of export control restrictions applicable to such products, these exceptions may be determined not to apply to our encryption products and our products and underlying technology may become subject to export control restrictions.
Governmental regulation of encryption technology and regulation of exports of encryption products, or our failure to obtain required approval for our products, when applicable, could adversely affect our international sales and net revenue. If we were required to comply with regulatory requirements regarding the export of our Platformplatform and products and provision of our services, including with respect to new releases of our products and services, we may experience delays introducing our Platformplatform in international markets, our Customerscustomers with international operations may experience difficulty deploying our Platformplatform and products and using our services, or, in some cases, we may be prevented from exporting our Platformplatform or products or providing our services to some countries altogether.
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If we fail to maintain an effective system of disclosure controls and procedures or internal control over financial reporting, or remediate the existing material weakness, our ability to producereport timely and accurate financial statementsresults or comply with applicable regulations could be impaired.impaired, and our business, operating results, and the market price of our Class A common stock may be adversely affected.
As a public company, we are required to maintain internal control over financial reporting and to report any material weaknesses in such internal control. The Sarbanes-Oxley Act requires, among other things, that we maintain effective disclosure controls and procedures and internal control over financial reporting. We are continuing to develop and refine our disclosure controls and other procedures that are designed to ensure that information required to be disclosed by us
For the period ending March 31, 2023, we identified a material weakness in the reports that we will file with the SEC is recorded, processed, summarized, and reported within the time periods specified in SEC rules and forms and that information required to be disclosed in reports under the Securities Exchange Act of 1934, as amended, or the Exchange Act, is accumulated and communicated to our principal executive and financial officers. We are also continuing to improve our internal control over financial reporting. For example, we have workedreporting related to improve the controls aroundaccounting for our key accounting processesacquisition of Power Finance. See Part I, Item 4 “Controls and Procedures” for additional information about this material weakness and our quarterly close process,remediation efforts. While we have implemented a numberare undertaking efforts to remediate this material weakness, we cannot predict the success of new systems to supplement our core enterprise resource planning system as partsuch efforts or the outcome of our controlassessment of the remediation efforts at this time.
The process of designing and implementing effective internal controls and disclosure controls is a continuous effort that requires us to anticipate and react to changes in our business and the economic and regulatory environment and we have hired additional accounting and finance personnel to help us implement these processes and controls.
expend significant resources to maintain a system of internal controls that is adequate to satisfy our reporting obligations as a public company. To maintain and improve the effectiveness of our disclosure controls and procedures and remediate a material weakness in our internal control over financial reporting, we have expended, and anticipate that we will continue to expend, particularly after we are no longer an emerging growth company as of December 31, 2022, significant resources, including accounting-related costs and significant management oversight. If any of these new or improved controls and systems do not perform as expected, we may experience material weaknesses in our controls.
Our current controls and any new controls thator we develop may become inadequate because of changes in conditionsbe unable to remediate the existing material weakness in our business. Further, additional deficiencies incontrols. In addition, testing and maintaining internal controls may divert our disclosure controlsmanagement’s attention from other matters that are important to our business.
If we are unable to establish and maintain appropriate internal control over financial reporting may be discoveredand disclosure controls and procedures or we are unable to remediate the existing material weakness in the future. Any failure to develop or maintain effectiveour controls, or any difficulties encountered in their implementation or improvementit could adversely affect our results of operations or cause us to fail to meet our reporting obligations and mayon a timely basis, result in material misstatements in our consolidated financial statements and harm our operating results. Any failure to maintain effective internal control over financial reporting or disclosure controls and procedures or failure to remediate the existing material weakness in our controls could have an adverse effect on our business and operating results, and cause a restatementdecline in the price of our Class A common stock. We also could become subject to investigations by the stock exchange on which our securities are listed, the SEC or other regulatory authorities, which could require additional financial statements for prior periods.
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and management resources.
Any failure to implement and maintain effective internal control over financial reporting also could adversely affect the results of periodic management evaluations and annual independent registered public accounting firm attestation reports regarding the effectiveness of our internal control over financial reporting that we will be required to include in our financial reports filed with the SEC following the loss of our emerging growth company status as of December 31, 2022.reporting. Ineffective disclosure controls and procedures and internal control over financial reporting could also cause investors to lose confidence in our reported financial and other information, which would likelycould have a negative effect on the trading price of our Class A common stock. In addition, if we are unable to continue to meet these requirements, we may not be able to remain listed on the Nasdaq Global Select Market or Nasdaq. If(“Nasdaq”). Additionally, if our internal control over financial reporting is not effective, our independent registered public accounting firm may issue an adverse report. As a public company, we are required to provide an annual management report on the effectiveness of our internal control over financial reporting commencing with our second Annual Report on Form 10-K, and as we will no longer be an emerging growth company at that time, our independent registered public accounting firm will be required to audit the Company’s controls over financial reporting and issue an associated opinion in that Form 10-K.reporting.
Changes in financial accounting standards or practices may cause adverse, unexpected financial reporting fluctuations and affect our results of operations.
A change in accounting standards or practices may have a significant effect on our results of operations or financial condition and may even affect our reporting of transactions completed before the change is effective. New accounting pronouncements and varying interpretations of accounting pronouncements have occurred and may occur in the future. Changes to existing rules or practices may adversely affect our reported results of operations or the way we conduct our business.
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Adoption of these types of accounting standards and any difficulties in implementation of changes in accounting principles, including the ability to modify our accounting systems, could cause us to fail to meet our financial reporting obligations, potentially resulting in regulatory discipline and weakening investors’ confidence in us.
We could be required to collect additional sales, value added or similar taxes or be subject to other tax liabilities that may increase the costs our Customerscustomers would have to pay for our solutions and adversely affect our results of operations.
WeWhile we have not historically collected sales, value added or similar indirect taxes from our customers in most jurisdictions in which we have sales.sales, we expect to collect sales, value added, or similar indirect taxes from our customers in 2023. One or more jurisdictions may seek to impose incremental or new sales, value added or other indirect tax collection obligations on us. Additionally, the Supreme Court of the United States ruled in South Dakota v. Wayfair, Inc. et al, or Wayfair, that online sellers can be required to collect sales and use tax despite not having a physical presence in the buyer’s state.
In response to Wayfair, or otherwise, states or local governments may adopt, or begin to enforce, laws requiring us to calculate, collect and remit taxes on sales in their jurisdictions. A successful assertion by one or more states, or foreign jurisdictions, requiring us to collect taxes where we presently do not do so, or to collect more taxes in a jurisdiction in which we currently do collect some taxes, could result in substantial tax liabilities, including taxes on past sales, as well as penalties and interest. TheAny requirement to collect sales, value added or similar indirect taxes by foreign, state or local governments for sellers that do not have a physical presence in the jurisdiction could also create additional administrative burdens for us put us at a competitive disadvantage if they do not impose similar obligations on our competitors, and decrease our future sales, which could have a material adverse effect on our business and results of operations.
Changes in tax laws or regulations could have a material adverse effect on our business, results of
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operations, and financial conditions.
The rules dealing with taxation are constantly under review by persons involved in the legislative process and by the Internal Revenue Service, the U.S. Department of the Treasury, and state, local and non-U.S. tax authorities. For example, beginning on January 1, 2022, the Tax Cuts and Jobs Act of 2017 eliminated the option to deduct research and development expenditures in the current administration has proposed numerous modificationsperiod and requires taxpayers to keycapitalize and amortize these expenses. As a result of this change, we expect to have taxable income in periods earlier than we would have had in the absence of this change, which could adversely impact our financial condition, operating results, and cash flows. On August 16, 2022, the Inflation Reduction Act (IRA) of 2022 was signed into law to implement new tax provisions of the existing U.S.and provide various incentives and tax credits. The IRA created a 15% corporate income tax regime, including increased corporate tax rates (which may have retroactive application), promotion of a globalalternative minimum tax and an excise tax of 1% on stock repurchases from publicly traded US corporations, among other changes. Any changes that address taxes on profits from intangible assets and activities of foreign subsidiaries. Further,in tax legislation, regulations, policies, or practices in the Organization for Economic Co-operation and Development has proposed, and over 130 countries have agreed to back, a new global minimum tax rate that would apply regardless of the location of a company’s headquarters. Although it is uncertain if some or all of these proposals will be enacted and applicable to us, theyjurisdictions in which we operate could materially increase the amount of taxes we owe, thereby negatively impacting our results of operations as well as our cash flows from operations. Furthermore, our implementation of new practices and processes designed to comply with changing tax laws and regulations could require us to make substantial changes to our business practices, allocate additional resources, and increase our costs, potentially negatively affecting our business, results of operations, and financial condition. As we grow internationally, we may also be subject to taxation in several jurisdictions around the world with increasingly complex tax laws, the application of which can be uncertain. The amount of taxes we pay in these jurisdictions could increase substantially as a result of changes in the applicable tax rules, including increased tax rates, new tax laws, or revised interpretations of existing tax laws and precedents, potentially adversely affecting our liquidity and results of operations. In addition, the authorities in these jurisdictions could review our tax returns and impose additional tax, interest, and penalties, and the authorities could claim that various withholding requirements apply to us or our subsidiaries or assert that benefits of tax treaties are not available to us or our subsidiaries, any of which could adversely affect us and our results of operations.
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We may have exposure to greater-than-anticipated tax liabilities, which may materially and adversely affect our business, results of operations, and financial condition.
The determination of our worldwide provision for income taxes, value-added taxes, and other tax liabilities requires estimation and significant judgment, and there are many transactions and calculations where the ultimate tax determination is uncertain. Like many other multinational corporations, we are subject to tax in multiple U.S. and foreign tax jurisdictions. Our determination of our tax liabilities is always subject to audit and review by applicable domestic and foreign tax authorities. Any adverse outcome of any such audit or review could have a negative effect on our business and the ultimate tax outcome may differ from the amounts recorded in our financial statements and may materially affect our results of operations and financial condition in the periods for which such determination is made. While we have established reserves based on assumptions and estimates that we believe are reasonable to cover such eventualities, these reserves may prove to be insufficient.
In addition, our future income taxes could be adversely affected by earnings being lower than anticipated, or by the incurrence of losses, in jurisdictions that have lower statutory tax rates and higher than anticipated in jurisdictions that have higher statutory tax rates; by changes in the valuation of our deferred tax assets and liabilities, as a result of gains on our foreign exchange risk management program; or changes in tax laws, regulations, or accounting principles, as well as certain discrete items.
Various levels of government, such as U.S. federal and state legislatures, and international organizations, such as the Organization for Economic Co-operation and Development, are increasingly focused on tax reform and other legislative or regulatory action to increase tax revenue. Any such tax reform or other legislative or regulatory actions could increase our effective tax rate, which may materially and adversely affect our business, financial condition, and results of operations.
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Our ability to use our net operating losses to offset future taxable income may be subject to certain limitations.
We have incurred substantial net operating losses or NOLs,(“NOLs”), during our history. In general, under Section 382 of the Internal Revenue Code of 1986, as amended, or the Code,(the “Code”), a corporation that undergoes an “ownership change” (generally defined as a greater than 50-percentage-point cumulative change (by value) in the equity ownership of certain stockholders over a rolling three-year period) is subject to limitations on a company’s ability to utilize its NOLs to offset taxable income. We do not believe our existing NOLs are subject to limitation; however, if we have undergone previous ownership changes, or if we undergo an ownership change in the future, our ability to utilize NOLs could be limited by Section 382 of the Code and/or analogous provisions of applicable state tax law in states where we have incurred NOLs for state income tax purposes. Future changes in our stock ownership, some of which may be outside of our control, could result in an ownership change under these rules.
In addition, the amount of NOLs arising in taxable years beginning after December 31, 2017 that we are permitted to deduct in a taxable year beginning after December 31, 20202017 is limited to 80% of our taxable income in each such year to which the NOLs are applied, where taxable income for such year is determined without regard to the NOL deduction itself, and such NOLs may be carried forward indefinitely. NOLs generated in taxable years beginning on or prior to December 31, 2017, however, may be carried forward for only 20 years, but are not subject to the 80% limitation. Our NOLs may also be subject to limitations under state law. For example, California recently enacted legislation suspending the use of NOLs for taxable years 2020, 2021 and 2022 for many taxpayers. There is a risk that due to legislative or regulatory changes, or other unforeseen reasons, our existing NOLs could expire or otherwise be unavailable to offset future income tax liabilities. For these reasons, we may not be able to realize a tax benefit from the use of our NOLs, whether or not we attain profitability.
Furthermore, our ability to utilize our NOLs is conditioned upon our becoming profitable in the future and generating U.S. federal taxable income. Since we do not know whether or when we will generate the U.S. federal taxable income necessary to utilize our remaining NOLs, the portion of our NOLs that was generated in taxable years beginning on or prior to December 31, 2017 could expire unused.

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Risks Relating to Intellectual Property
If we fail to adequately protect our proprietary rights, our competitive position could be impaired and we may lose valuable assets, generate reduced net revenue, and incur costly litigation to protect our rights.
Our success depends, in part, upon protecting our proprietary information and technology. We rely on a combination of patents, copyrights, trademarks, service marks, trade secret laws, and contractual restrictions to establish and protect our proprietary rights. The steps we take to protect our intellectual property, however, may be inadequate. We cannot assure you that any patents or trademarks will be issued with respect to our currently pending patent and trademark applications in a manner that gives us adequate defensive protection or competitive advantages, if at all, or that any patents or trademarks issued to us will not be challenged, invalidated, or circumvented. Our currently issued patents and trademarks and any patents or trademarks that may be issued in the future with respect to pending or future applications may not provide sufficiently broad protection, or they may not prove to be enforceable in actions against alleged infringers. We will not be able to protect our intellectual property if we are unable to enforce our rights or if we do not detect unauthorized use of our intellectual property.
Despite our precautions, it may be possible for unauthorized third parties to copy our Platform,platform, or certain aspects of our Platform,platform, and use information that we regard as proprietary to create products that compete with our Platform.platform. Some license provisions protecting against unauthorized use, copying, transfer, and disclosure of our Platform,platform, or certain aspects of our Platform,platform, may be unenforceable under the laws of certain jurisdictions and foreign countries.
Further, the laws of some countries do not protect proprietary rights to the same extent as the laws of the United States, and mechanisms for enforcement of intellectual property rights in some foreign countries may be inadequate. To the extent we continue to expand our international activities, our exposure to unauthorized copying and use of our Platform,platform, or certain aspects of our Platform,platform, and proprietary information may increase. Further, competitors, foreign governments, foreign government-backed actors, criminals, or other third parties may gain unauthorized access to our proprietary information and technology. Accordingly, despite our efforts, we may be unable to prevent third parties from infringing upon or misappropriating our technology and intellectual property.
We also rely in part on trade secrets, proprietary know-how,technology, and other confidential information to maintain our competitive position. Although we enter into confidentiality and invention assignment agreements with our employees, consultants, and contractors and enter into confidentiality agreements with the parties with whom we have strategic relationships and business alliances, no assurance can be given that these agreements will be effective in controlling access to and distribution of our Platform,platform, or certain aspects of our Platform,trade secrets, proprietary technology, and proprietaryother confidential information. Further, these agreements do not prevent our competitors from independently developing technologies that are substantially equivalent or superior to our Platform.platform.
To protect our intellectual property rights, we may be required to spend significant resources to monitor and protect these rights, and we may not be able to detect infringement by third parties. Litigation may be necessary in the future to enforce our intellectual property rights and to protect our trade secrets. Such litigation could be costly, time consuming, and distracting to management and could result in the impairment or loss of portions of our intellectual property. Furthermore, our efforts to enforce our intellectual property rights may be met with defenses, counterclaims, and countersuits attacking the validity and enforceability of our intellectual property rights. Our inability to protect our proprietary technology against unauthorized copying or use, as well as any costly litigation or diversion of our management’s attention and resources, could delay further sales or the implementation of our Platform,platform, impair the functionality of our Platform,platform, delay introductions of new capabilities, result in our substituting inferior or more costly technologies into our Platform,platform, or injure our reputation. In addition, we may be required to license additional technology from third parties to develop and market new capabilities, and we cannot assure you that we could license that technology on commercially reasonable terms or at all, and our inability to license such technology could impair our ability to compete.
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Our use of open source software could negatively affect our ability to sell our products and subject us to possible litigation.
Our Platformplatform incorporates open source software, and we expect to continue to incorporate open source software in our products and Platformplatform in the future. Few of the licenses applicable to open source software have been interpreted by courts, and there is a risk that these licenses could be construed in a manner that could impose unanticipated conditions or restrictions on our ability to commercialize our products and Platform.platform. If we fail to comply with open source licenses, we may be subject to certain requirements, including requirements that we offer our products that incorporate the open source software for no cost, that we make available source code for modifications or derivative works we create based upon, incorporating, or using the open source software and that we license such modifications or derivative works under the terms of applicable open source licenses. If an author or other third party that distributes such open source software were to allege that we had not complied with the conditions of one or more of these licenses, we could be required to incur significant legal expenses defending against such allegations and could be subject to significant damages, enjoined from generating net revenue from Customerscustomers using products that contained the open source software, and required to comply with onerous conditions or restrictions on these products. In any of these events, we and our Customerscustomers could be required to seek licenses from third parties to continue offering our products and operating our Platformplatform and to re-engineer our products or Platformplatform or discontinue offering our products to Customerscustomers in the event re-engineering cannot be accomplished on a timely basis. Any of the foregoing could require us to devote additional research and development resources to re-engineer our products or Platform,platform, could result in Customercustomer dissatisfaction, and may adversely affect our business, results of operations, and financial condition.
We may be accused of infringing the intellectual property rights of third parties.
We may be accused of infringing intellectual property or other proprietary rights of third parties, including their copyrights, trademarks, or patents, or improperly using or disclosing their trade secrets or confidential information, or otherwise infringing or violating their proprietary rights. The costs of supporting any litigation or disputes related to such claims can be considerable, and we cannot assure you that we will achieve a favorable outcome of any such claim. If any such claim is valid, we may be compelled to cease our use of such intellectual property or other proprietary rights and pay damages, potentially adversely affecting our business. Even if such claims were not valid, defending them could be expensive and distract our management team, adversely affecting our results of operations.
Although we require our employees to not use the proprietary information or know-howtechnology of others in their work for us and we are not currently subject to any claims that they have done so, we may in the future become subject to claims that these employees have divulged, or we have used, proprietary information or technology of these employees’ former employers. Litigation may be necessary to defend against these claims. If we are unable to successfully defend any such claims, we may be required to pay monetary damages and to discontinue our commercialization of certain solutions. In addition, we may lose valuable intellectual property rights or personnel. A loss of key research personnel or their work product could hamper our ability to develop new solutions and features for our existing solutions, which could severely weaken our business. Even if we are successful in defending against these claims, litigation efforts are costly, time-consuming and a significant distraction to management.
We currently have a number of agreements in effect pursuant to which we have agreed to defend, indemnify, and hold harmless our Customerscustomers and other partners from damages and costs arising from the infringement or claimed infringement by our solutions of third-party patents or other intellectual property rights, which may include patents, copyrights, trademarks, or trade secrets. The scope of these indemnity obligations varies, but may, in some instances, include indemnification for damages and expenses, including attorneys’ fees. Our insurance may not cover all intellectual property infringement claims. A claim that one of our solutions infringes a third party’s intellectual property rights, even if untrue, could damage our relationships with our Customers,customers, may deter future Customerscustomers from purchasing our solutions, and could expose us to costly litigation and settlement expenses. Even if we are not a party to any litigation between a Customercustomer and a third party relating to infringement by our solutions, an adverse outcome in any such litigation could make it more difficult for us to defend our solutions against intellectual property infringement claims in any subsequent litigation where we are a named party. Any of these results could harm our brand and adversely affect our results of operations.

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Risks Relating to Ownership of Our Class A Common Stock
The trading price of our Class A common stock has been and is likely to continue to be volatile, or may decline regardlesswhich could cause the value of our operating performance, and you may not be ableyour investment to resell your shares at or above the price at which you purchased such shares.decline.
The market prices of the securities of other newly public companies have historically been highly volatile and markets in general have been highly volatile in light of the COVID-19 pandemic and other global economic factors. The trading price of our Class A common stock has been and may continue to fluctuate significantly in responsebe highly volatile and could be subject to numerouswide fluctuations. This market volatility, as well as general economic, market, and political conditions, could reduce the market price of shares of our Class A common stock despite our operating performance.
In addition, our results of operations could be below the expectations of public market analysts and investors due to a number of potential factors, many of which are beyond our control, including:
overall performance of the economy, equity markets, and/or publicly-listed technology and fintech companies;
actual or anticipated fluctuations in our net revenue or other operating metrics;
our actual or anticipated operating performance and the operating performance of our competitors;
the financial projections we may provide to the public, any changes in those projections or our failure to meet those projections;
failure of securities analysts to initiate or maintain coverage of us, changes in financial estimates by any securities analysts who follow our company, or our failure to meet the estimates or the expectations of investors;
the economy as a whole and market conditions in our industry;
changes to monetary policy, including the federal funds rate, set by the U.S. Federal Open Market Committee;
rumors and market speculation involving us or other companies in our industry;
announcements by us or our competitors of significant innovations, new products, services, or capabilities, acquisitions, strategic partnerships or investments, joint ventures, or capital commitments;
new laws or regulations or new interpretations of existing laws or regulations applicable to our business, including those related to data privacy and cybersecurity in the United States or globally;business;
lawsuits threatened or filed against us;
actual or perceived privacy or data security incidents;
developments or disputes concerning our intellectual property or other proprietary rights;
announced or completed acquisitions of businesses, products, services, or technologies by us or our competitors;
changes in accounting standards, policies, guidelines, interpretations, or principles;
changes in our board of directors, management, or key personnel;
adverse developments affecting the financial services industry, such as actual events or concerns involving liquidity, defaults or non-performance by financial institutions, including the bank closures and failures;
other events or factors, including those resulting from war (including the significant military action against Ukraine launched by Russia and any related political or economic responses and counter-responses or otherwise by various global actors or general effect on the global economy), incidents of terrorism, pandemics (including the COVID-19 pandemic), or elections, or responses to these events; and
sales of additional shares of our Class A common stock by us or our stockholders.
In addition, stock markets, and the market for technology and fintech companies in particular, have experienced price and volume fluctuations that have affected and continue to affect the market prices of equity securities of many companies. Often, trading prices of many companies have fluctuated in ways unrelated or disproportionate to the operating performance of those companies. In the past, stockholders have filed securities class action litigation following periods of market volatility. If we were to become involved in securities litigation, it could subject us to substantial costs, divert resources and the attention of management from our business, and adversely affect our business, results of operations, and financial condition.
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Moreover, becauseBecause of these fluctuations, comparing our results of operations on a period-to-period basis may not be meaningful. You should not rely on our past results as an indication of our future performance. This variability and unpredictability could also result in our failing to meet the expectations of industry or financial analysts or investors for any period. If our net revenue or results of operations fall below the expectations of analysts or investors or below any forecasts weThese broad market and industry factors may provide todecrease the market or if the forecasts we provide to the market are below the expectations of analysts or investors, the trading priceshare of our Class A common stock, regardless of our actual operating performance. In addition, stock markets in general, and the market for technology and fintech companies in particular, have from time to time experienced extreme price and volume fluctuations that have affected and continue to affect the market prices of equity securities of many companies. In the past, stockholders have often instituted securities class action litigation against a company following periods of overall market volatility and volatility in the market price of that company’s securities. If we were to become involved in securities litigation, could decline substantially. Such a trading price decline could occur even when we have met any previously publicly stated net revenue or earnings forecasts that we may provide.result in substantial costs and divert resources and the attention of management.
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The dual class structure of our common stock has the effect of concentrating voting control with those stockholders who hold shares of our Class B common stock, including our directors, executive officers, and their respective affiliates. This ownership limits or precludes your ability to influence corporate matters, includingAs a result of the election of directors, amendmentsdual class structure of our organizational documents, and any merger, consolidation, sale of all or substantially all of our assets, or other major corporate transaction requiring stockholder approval, and that may depresscommon stock, the trading price of our Class A common stock.stock may be depressed.
Our Class B common stock has 10 votes per share, and our Class A common stock has one vote per share. Our directors, executive officers, and their affiliates, beneficially own in the aggregate 38.7%51.5% of the voting power of our capital stock as of June 30, 2022.2023. Because of the ten-to-one voting ratio between our Class B and Class A common stock, the holders of our Class B common stock collectively continue to control a majority of the combined voting power of our common stock and therefore control all matters submitted to our stockholders for approval and may continue to control such matters until the tenth anniversary of our initial public offering, when all outstanding shares of Class A common stock and Class B common stock will convert automatically into shares of a single class of common stock.
This concentrated control limits or precludes your ability to influence corporate matters for the foreseeable future, including the election of directors, amendments of our organizational documents, and any merger, consolidation, sale of all or substantially all of our assets, or other major corporate transaction requiring stockholder approval. In addition, this concentrated control may prevent or discourage unsolicited acquisition proposals or offers for our capital stock that you may believe are in your best interest as one of our stockholders.
Future transfers by holders of Class B common stock will generally result in those shares converting to Class A common stock, subject to limited exceptions, such as certain transfers effected for estate planning purposes. The conversion of Class B common stock to Class A common stock will have the effect, over time, of increasing the relative voting power of those holders of Class B common stock who retain their shares in the long term. As a result, it is possible that one or more of the persons or entities holding our Class B common stock could gain significant voting control as other holders of Class B common stock sell or otherwise convert their shares into Class A common stock.
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We cannot predict the effect our Our dual class structure may have onalso depress the trading price of our Class A common stock.
We cannot predict whether our dual class structure will result in a lower or more volatile trading price of our Class A common stock adverse publicity, ordue to negative perceptions by market participants and other adverse consequences. For example, certainstakeholders. Certain index providers have announced restrictions on including companies with multiple-class share structures in certain of their indices. In July 2017, FTSE RussellSimilarly, several stockholder advisory firms have announced that it would require new constituentstheir opposition to the use of itsmultiple-class structures. Any exclusion from indices to have greater than 5% of the company’s voting rights in the hands of public stockholders, and S&P Dow Jones announced that it would no longer admit companies with multiple-class share structures to certain of its indices. Affected indices include the Russell 2000 and the S&P 500, S&P MidCap 400, and S&P SmallCap 600, which together make up the S&P Composite 1500. Under such announced policies, the dual class structureor criticism of our common stockcorporate governance practices by stockholder advisory firms could make us ineligible for inclusionresult in certain indices and, as a result, mutual funds, exchange-traded funds, and other investment vehicles that attempt to passively track those indices may not invest in our Class A common stock. These policies are relatively new and it is unclear what effect, if any, they will have or continue to have on the valuations of publicly traded companies excluded from such indices, but it is possible that they may depress valuations, as compared to similar companies that are included. Because of the dual class structure of our common stock, we will likely be excluded from certain indices and we cannot assure you that other stock indices will not take similar actions. Given the sustained flow of investment funds into passive strategies that seek to track certain indices, exclusion from certain stock indices would likely preclude investment by many of these funds and could make our Class A common stock less attractive to other investors. As a result, the trading price of our Class A common stock could be adversely affected.
We are an emerging growth company, and any decision on our part to comply only with certain reduced reporting and disclosure requirements applicable to emerging growth companies could make our Class A common stock less attractive to investors.
We are an emerging growth company, and, for as long as we continue to be an emerging growth company, we may choose to take advantage of exemptions from various reporting requirements applicable to other public companies but not to “emerging growth companies,” including:
not being required to have our independent registered public accounting firm audit our internal control over financial reporting under Section 404 of the Sarbanes Oxley Act;
reduced disclosure obligations regarding executive compensation in our periodic reports and Annual Report on Form 10-K; and
exemptions from the requirements of holding a non-binding advisory vote on executive compensation and stockholder approval of any golden parachute payments not previously approved.
We cannot predict if investors will find our Class A common stock less attractive if we choose to rely on the exemptions afforded emerging growth companies. If some investors find our Class A common stock less attractive because we rely on any of these exemptions, there may be a less active trading market for our Class A common stock.
Our issuance of additional capital stock may dilute your ownership and adversely affect the tradingmarket price of our Class A common stock.
We expect to issue additional capital stock in the future that will result in dilution to all other stockholders. For example, we may attempt to obtain financing or to further increase our capital resources by issuing additional shares of our Class A common stock or securities convertible into shares of our Class A common stock or offering debt or other securities. We could also issue shares of our Class A common stock or securities convertible into our Class A common stock or debt or other securities in connection with acquisitions or other strategic transactions. Additionally, we expect to grant equity awards to employees, directors, and consultants under our stock incentive plan.
Any Class A common stock or securities convertible into shares of our Class A common stock that we issue from time to time, including in connection with a financing, acquisition, investment or under any equity incentive plans or that we may adopt in the future, will dilute your percentage ownership. In addition, issuing additional shares of our Class A common stock or securities convertible into our Class A common stock or debt or other securities may dilute the economic and voting rights of our existing stockholders and would likely reduce the market price of our Class A common stock may be more volatile.
Under the Jumpstart our Business Startups Act, or JOBS Act, emerging growth companies can also delay adopting new or revised accounting standards until such time as those standards apply to private companies. We have elected to use this extended transition period for complying with new or revised accounting standards that have different effective dates for publicboth upon issuance and private companies until the earlier of the date we (i) are no longer an emerging growth company or (ii) affirmatively and irrevocably opt out of the extended transition period providedconversion, in the JOBS Act. case of securities convertible into our Class A common stock.
As of June 30, 2023, unrecognized compensation costs related to unvested RSUs and unvested outstanding stock options, excluding the Executive Chairman Long-Term Performance Award, were $283.4 million and $57.0 million, respectively. These costs are expected to be recognized over a result, our financial statements may not be comparable to companies that comply with new or revised accounting pronouncements asweighted-average period of public company effective dates.
We will no longer qualify as an emerging growth company as of December 31, 2022.2.9 years and 2.5 years, respectively.
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If rating agencies, securities or industry analysts do not publish research, or publish inaccurate or unfavorable research, aboutIn April and May 2021, our business, the trading priceboard of directors granted our Class A common stockExecutive Chairman and trading volume could be adversely affected.
The trading market for our Class A common stock will depend in part on the research and reports that securities or industry analysts publish about us or our business. If few securities analysts cover us, or if industry analysts cease coverage of us, the trading price for our Class A common stock would be negatively affected. If one or more of the analysts who cover us downgrade our Class A common stock or publish inaccurate or unfavorable research about our business, our Class A common stock trading price would likely decline. If one or more of these analysts cease coverage of us or fail to publish reports on us on a regular basis, demand for our Class A common stock could decrease, potentially causing our Class A common stock trading price and trading volume to decline.
Sales of substantial amounts of our Class A common stockthen-Chief Executive Officer equity incentive awards in the public markets, or the perception that sales might occur, could cause the trading priceform of our Class A commonperformance-based stock to decline.
Sales of a substantial number ofoptions covering 19,740,923 and 47,267 shares of our Class AB common stock into the public market, particularly sales by our directors, executive officers, and principal stockholders, or the perception that these sales might occur, could cause the tradingwith an exercise price of our Class A common$21.49 and $23.40 per share, respectively, (collectively, the “Executive Chairman Long-Term Performance Award”). The Executive Chairman Long-Term Performance Award vests upon the satisfaction of a service condition and the achievement of certain stock price goals.
As of June 30, 2023, the aggregate unrecognized compensation cost related to decline. While shares held by directors, executive officers, and other affiliates are subjectthe Executive Chairman Long-Term Performance Award was $90.6 million, which is expected to volume limitations under Rule 144 underbe recognized over the Securities Actremaining derived service period of 1933, as amended, or the Securities Act, and various vesting agreements, we are unable to predict the timing of or the effect that such sales may have on the prevailing market price of our common stock.2.6 years.
In addition, as of June 30, 2022,2023, we had 41,524,64138,376,973 option shares outstanding that, if fully vested and exercised, would result in the issuance of an equal number of shares of Class B common stock or Class A common stock, as well as 20,470,95745,142,374 total shares of Class B or Class A common stock subject to RSU awards. All of the shares of Class B common stock issuable upon the exercise of stock options, and the shares reserved for future issuance under our equity incentive plans are registered for public resale under the Securities Act following conversion to shares of Class A common stock. Accordingly, these shares will be able to be freely sold in the public market upon issuance, subject to volume limitations under Rule 144 for our executive officers and directors and applicable vesting requirements.
Certain holders of our Class B common stock have rights, subject to some conditions, to require us to file registration statements for the public resale of the Class A common stock issuable upon conversion of such shares or to include such shares in registration statements that we may file for us or other stockholders. Any registration statement we file to register additional shares, whether as a result of registration rights or otherwise, could cause the trading price of our Class A common stock to decline or be volatile.
Our issuance of additional capital stock in connection with financings, acquisitions, investments, our stock incentive plans or otherwise will dilute all other stockholders and could negatively affect our results of operations.
We expect to issue additional capital stock in the future that will result in dilution to all other stockholders. We expect to grant equity awards to employees, directors, and consultants under our stock incentive plan. We may also raise capital through equity financings in the future. As part of our business strategy, we may acquire or make investments in complementary companies, products, or technologies and issue equity securities to pay for any such acquisition or investment. Any such issuances of additional capital stock may cause stockholders to experience significant dilution of their ownership interests and the per share value of our Class A common stock to decline. Any additional grants of equity awards under our stock incentive plans will also increase share-based compensation expense and negatively affect our results of operations.
As of June 30, 2022, unrecognized compensation costs related to unvested RSUs and unvested outstanding stock options, excluding the CEO Long-Term Performance Award, were $229.9 million and $76.5 million, respectively. These costs are expected to be recognized over a weighted-average period of 3.3 years and 2.5 years, respectively.
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In April and May 2021, our board of directors granted our Chief Executive Officer equity incentive awards in the form of performance-based stock options covering 19,740,923 and 47,267 shares of our Class B common stock with an exercise price of $21.49 and $23.40 per share, respectively, or, collectively, the CEO Long-Term Performance Award. The CEO Long-Term Performance Award vests upon the satisfaction of a service condition and the achievement of certain stock price goals.
As of June 30, 2022, the aggregate unrecognized compensation cost related to the CEO Long-Term Performance Award was $143.8 million, which is expected to be recognized over the remaining derived service period of 3.6 years.
We do not intend to pay dividends on our Class A common stock in the foreseeable future and, consequently, the ability of Class A common stockholders to achieve a return on investment will depend on appreciation in the trading price of our Class A common stock.
We have never declared or paid any cash dividends on our capital stock. We intend to retain any earnings to finance the operation and expansion of our business, and we do not anticipate paying any cash dividends in the foreseeable future. We anticipate that we will retain all of our future earnings for use in the operation of our business and for general corporate purposes. Any determination to pay dividends in the future will be at the discretion of our board of directors. Accordingly, investors must rely on sales of their Class A common stock after price appreciation, which may never occur, as the only way to realize any future gains on their investments.
Provisions in our charter documents and under Delaware law could make an acquisition of our company more difficult, limit attempts by our stockholders to replace or remove our current board of directors, and limit the trading price of our Class A common stock.
Provisions in our amended and restated certificate of incorporation and amended and restated bylaws may have the effect of delaying or preventing a change of control or changes in our management. Our amended and restated certificate of incorporation and amended and restated bylaws include provisions that:
provide that our board of directors will be classified into three classes of directors with staggered three-year terms;
permit our board of directors to establish the number of directors and fill any vacancies and newly-created directorships;
require super-majority voting to amend some provisions in our amended and restated certificate of incorporation and amended and restated bylaws;
authorize the issuance of “blank check” preferred stock that our board of directors could use to implement a stockholder rights plan;
provide that only the Chairperson of our board of directors, our Chief Executive Officer, or a majority of our board of directors will be authorized to call a special meeting of stockholders;
provide for a dual class common stock structure where holders of our Class B common stock are able to control the outcome of matters requiring stockholder approval, even if they own significantly less than a majority of the outstanding shares of our Class A and Class B common stock, including the election of directors and significant corporate transactions, such as a merger or other sale of our company or its assets;
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prohibit stockholder action by written consent, thereby requiring all stockholder actions to be taken at a meeting of our stockholders;
provide that the board of directors is expressly authorized to make, alter, or repeal our amended and restated bylaws; and
contain advance notice requirements for nominations for election to our board of directors or for proposing matters that can be acted upon by stockholders at annual stockholder meetings.
Moreover, Section 203 of the Delaware General Corporation Law may discourage, delay, or prevent a change in control of our company. Section 203 imposes certain restrictions on mergers, business combinations, and other transactions between us and holders of 15% or more of our common stock.
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Our amended and restated bylaws designate state or federal courts located within the State of Delaware as the exclusive forum for certain litigation that may be initiated by our stockholders, potentially limiting stockholders’ ability to obtain a favorable judicial forum for disputes with us.
Our amended and restated bylaws provide that, unless we consent in writing to the selection of an alternative forum, to the fullest extent permitted by law, the Court of Chancery of the State of Delaware is the sole and exclusive forum for any state law claims for:
any derivative action or proceeding brought on our behalf;
any action asserting a claim of breach of fiduciary duty owed by any of our directors, officers or other employees to us or our stockholders;
any action asserting a claim arising pursuant to the Delaware General Corporation Law, our amended and restated certificate of incorporation, or our amended and restated bylaws; or
any action asserting a claim that is governed by the internal affairs doctrine, or the Delaware Forum Provision.
The Delaware Forum Provision does not apply to any causes of action arising under the Securities Act or the Exchange Act. Section 22 of the Securities Act creates concurrent jurisdiction for federal and state courts over all suits brought to enforce any duty or liability created by the Securities Act or the rules and regulations thereunder. Accordingly, both state and federal courts have jurisdiction to entertain such claims. To prevent having to litigate claims in multiple jurisdictions and the threat of inconsistent or contrary rulings by different courts, among other considerations, our amended and restated bylaws provide that, unless we consent in writing to the selection of an alternative forum, the United States District Court for the District of Delaware shall be the sole and exclusive forum for resolving any complaint asserting a cause of action arising under the Securities Act, or the Federal Forum Provision, as we are incorporated in the State of Delaware.
In addition, our amended and restated bylaws provide that any person or entity purchasing or otherwise acquiring any interest in shares of our capital stock is deemed to have notice of and consented to the Delaware Forum Provision and the Federal Forum Provision; provided, however, that stockholders cannot and will not be deemed to have waived our compliance with the U.S. federal securities laws and the rules and regulations thereunder.
The Delaware Forum Provision and the Federal Forum Provision in our amended and restated bylaws may impose additional litigation costs on stockholders in pursuing any such claims. Additionally, these forum selection clauses may limit our stockholders’ ability to bring a claim in a judicial forum that they find favorable for disputes with us or our directors, officers, or employees, potentially discouraging the filing of lawsuits against us and our directors, officers, and employees, even though an action, if successful, might benefit our stockholders. In addition, while the Delaware Supreme Court ruled in March 2020 that federal forum selection provisions purporting to require claims under the Securities Act be brought in federal court are “facially valid” under Delaware law, there is uncertainty as to whether other courts will enforce our Federal Forum Provision. If the Federal Forum Provision is found to be unenforceable, we may incur additional costs associated with resolving such matters. The Federal Forum Provision may also impose additional litigation costs on stockholders who assert that the provision is not enforceable or invalid. The Court of Chancery of the State of Delaware and the United States District Court for the District of Delaware may also reach different judgments or results than would other courts, including courts where a stockholder considering an action may be located or would otherwise choose to bring the action, and such judgments may be more or less favorable to us than our stockholders.

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We cannot guarantee that our share repurchase program will enhance long-term stockholder value. Share repurchases could also affect the trading price of our stock and may reduce working capital.
In May 2023, our board of directors approved a $200 million share repurchase program for shares of our Class A common stock. The actual timing, manner, number, and value of shares repurchased under the program will depend on a number of factors, including the availability of cash, the market price of our Class A common stock, general market and economic conditions, applicable requirements, and other business considerations. The share repurchase program may be suspended, modified or discontinued at any time and we have no obligation to repurchase any amount of our Class A common stock under the program. The share repurchase program has no set expiration date. We intend to make all repurchases in compliance with applicable regulatory guidelines and to administer the plan in accordance with applicable laws, including Rule 10b-8 of the Securities Exchange Act of 1934, as amended. Other risks and uncertainties include, among other things, the market price of our stock prevailing from time to time, the nature of other investment opportunities presented to us, our financial performance and our cash flows from operations, and general economic conditions, which could adversely affect our results of operations and cash flows.
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General Risk Factors
Our business is subject to the risks of earthquakes, fire, floods, pandemics and other natural catastrophic events, and to interruption by man-made problemsissues such as power disruptions computer viruses, data security breaches,and strikes.
Our systems and operations are vulnerable to damage or terrorism.
Ourinterruption from earthquakes, fires, floods, power losses, telecommunications failures, strikes, health pandemics, such as the COVID-19 pandemic, and similar events. For example, our corporate headquarters are located in the San Francisco Bay Area, a region known for seismic activity and wildfires. Awildfires, and a significant natural disaster in that area or any other location in which we have offices or facilities or employees working remotely, such as an earthquake, fire, or flood, occurring at our headquarters, at one of our other facilities, or where a vendor is located, could adversely affect our business, results of operations, and financial condition. Further, if a natural disaster or man-made problem were to affect our vendors, this could adversely affect the ability of our Customers to use our Platform. In addition, natural disasters and acts of terrorism or war (including the significant military action against Ukraine launched by Russia and any related political or economic responses and counter-responses or otherwise by various global actors or general effect on the global economy) could cause disruptions in our or our Customers’ businesses, national economies, or the world economy as a whole, including actual and anticipated levels of inflation. Health concerns or political or governmental developments in countries where we or our Customers and vendors operate could result in economic, social, or labor instability and could have a material adverse effect on our business, results of operations, financial condition, and financial condition.future prospects.
We also rely onOur insurance coverage may be insufficient to compensate us for the losses that may occur. In addition, strikes, wars, terrorism, and other geopolitical unrest could cause disruptions in our networkbusiness and third-party infrastructure and enterprise applications and internal technology systems for our engineering, sales and marketing, and operations activities. Although we maintain incident management and disaster response plans, in the eventlead to interruptions, delays, or loss of a major disruption caused bycritical data. If a natural disaster, power outage, connectivity issue, or man-made problem, we may be unableother event occurs that impacts our employees’ ability to continue our operations in part or in full and may endure system interruptions, reputational harm, delays in our development activities, lengthy interruptions in service, breaches of data security and loss of critical data, any of which could adversely affectwork remotely, our business and results of operations and financial condition.
In addition, computer malware, viruses, computer hacking, fraudulent use attempts, and phishing attackscould be adversely affected. We may not have become more prevalent generally andsufficient protection or recovery plans in our industry, have occurred on our Platform in the past, and may occur on our Platform in the future, including as retaliation against financial institutions for sanctions imposed against Russiacertain circumstances, such as a result of the significant military action against Ukraine launched by Russia. Though it is difficult to determine fully what, if any, harm may directly result from any specific interruption or attack, any failure to maintain performance, reliability, security, integrity, and availability of our products and technical infrastructure to the satisfaction of our Customers may harm our reputationnatural disaster, and our abilitybusiness interruption insurance may be insufficient to retain existing Customers and attract new Customers.compensate us for losses that may occur.
The requirements of being a public company may strain our resources, divert management’s attention and affect our ability to attract and retain executive management and qualified board members.
As a public company, we are subject to the reporting requirements of the Exchange Act, the listing standards of Nasdaq and other applicable securities rules and regulations. We expect that the requirements of these rules and regulations will continue to increase our legal, accounting, and financial compliance costs, make some activities more difficult, time-consuming and costly, and place significant strain on our personnel, systems, and resources, particularly after we are no longer an emerging growth company as of December 31, 2022.resources. For example, the Exchange Act requires, among other things, that we file annual, quarterly, and current reports with respect to our business and results of operations.operations and comply with the Sarbanes-Oxley Act and other regulations.
As a result of the complexity involved in complying with the rules and regulations applicable to public companies, our management’s attention may be diverted from other business concerns, potentially adversely affecting our business, results of operations, and financial condition. Although we have already hired additional employees to assist us in complying with these requirements, we may need to hire more employees in the future or engage outside consultants or contractors, which will increase our operating expenses.
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In addition, changing laws, regulations, and standards relating to corporate governance and public disclosure are creating uncertainty for public companies, increasing legal and financial compliance costs and making some activities more time-consuming. These laws, regulations, and standards are subject to varying interpretations, in many cases due to their lack of specificity, and, as a result, their application in practice may evolve over time as new guidance is provided by regulatory and governing bodies, potentially resulting in continued uncertainty regarding compliance matters and higher costs necessitated by ongoing revisions to disclosure and governance practices. We intend to invest substantial resources to comply with evolving laws, regulations, and standards, and this investment may result in increased general and administrative expenses and a diversion of management’s time and attention from business operations to compliance activities. If our efforts to comply with new laws, regulations, and standards differ from the activities intended by regulatory or governing bodies due to ambiguities related to their application and practice, regulatory authorities may initiate legal proceedings against us and our business may be adversely affected.
Being a public company and being subject to these new rules and regulations makes it more expensive for us to obtain director and officer liability insurance, and we may be required to accept reduced coverage or incur substantially higher costs to obtain coverage. These factors could also make it more difficult for us to attract and retain qualified members of our board of directors, particularly to serve on our audit committee and compensation committee, and qualified executive officers.
Most members
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The obligations of being a publicly tradedpublic company and interacting with public company investors and complying with the increasingly complex laws pertaining to public companies. Our management team may not successfully or efficiently manage our transition to being a public company subject to significant regulatory oversight and reporting obligations under the federal securities laws and the continuous scrutiny of securities analysts and investors. These new obligations and constituents require significant attention from our management and could divert their attention away from the day-to-day management of our business, potentially adversely affecting our business, results of operations, and financial condition.condition.
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Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Recent Sales of Unregistered Securities
None.
Purchase of Equity Securities
The following table contains information relating to the repurchases of our Class A common stock made by us in the three months ended June 30, 2022:2023:
Period
Total Number of
 Shares Purchased(1)
Average Price
Paid per Share
April 1 - April 30, 2022— $— 
May 1 - May 31, 2022— $— 
June 1 - June 30, 202213,282 $1.30 
Total13,282 $1.30 
PeriodTotal Number of
 Shares Purchased
Average Price
Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)
Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs (1)
April 1 - April 30, 2023— $— — $200,000,000 
May 1 - May 31, 20234,735,363 $4.61 4,735,363 $178,180,274 
June 1 - June 30, 20235,432,657 $4.88 5,432,657 $151,686,661 
Total10,168,020 10,168,020 
(1) Represents sharesOn May 8, 2023, our board of unvested common stock previously issued upon early exercisedirectors authorized a share repurchase program of unvested stock options that were repurchased by us from former employees upon their termination in accordance with the terms of their stock option agreements. We purchased the shares from the former employees at the respective original exercise prices.
Use of Proceeds
On June 11, 2021, we closed our initial public offering, or the IPO, of 52,272,727 sharesup to $200 million of our Class A common stock at an offering price of $27.00 per share,beginning May 11, 2023. Under the repurchase program, we are authorized to repurchase shares through open market purchases, in privately negotiated transactions or by other means, in accordance with applicable federal securities laws, including 6,818,181 shares pursuant to the exercisethrough trading plans under Rule 10b5-1 of the underwriters’ option to purchase additional shares of our Class A common stock, resulting in aggregate net proceeds to us of $1.3 billion after deducting underwriting discounts and commissions of $91.6 million, and offering costs of $7.5 million. All of the shares issued and sold in our IPO were registered under the Securities Act pursuant to a registration statement on Form S-1 (File No. 333-256154), which was declared effective by the SEC on June 8, 2021. Goldman Sachs & Co. LLC and J.P. Morgan Securities LLC acted as representatives of the underwriters for the offering.
We also used $10.9 million of the net proceeds from our IPO to satisfy the tax withholding and remittance obligations related to the settlement of our outstanding RSUs in connection with the offering.
No payments were made to our directors or officers or their associates, holders of 10% or more of any class of our equity securities, or to our affiliates in connection with the issuance and sale of the securities registered.
ThereExchange Act. The share repurchase program has been no material change in the planned use of the IPO proceeds as discussed in our final prospectus filed with the SEC on June 10, 2021, pursuant to Rule 424(b) of the Securities Act.set expiration date.
Item 3. Defaults Upon Senior Securities
Not applicable.
Item 4. Mine Safety Disclosures
Not applicable.
Item 5. Other Information
None.(c) During our last fiscal quarter, no director or officer, as defined in Rule 16a-1(f) of the Exchange Act, adopted or terminated a “Rule 10b5-1 trading arrangement” or a “non-Rule 10b5-1 trading arrangement,” each as defined in Item 408 of Regulation S-K.
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Item 6. Exhibits
The following exhibits are filed herewith or incorporated by reference herein:
Incorporated by Reference
Exhibit No.DescriptionFormFile No.Exhibit No.Filing Date
10.1*†
31.1*
31.2*
32.1**
32.2**
101.INS*Inline XBRL Instance Document.
101.SCH*Inline XBRL Taxonomy Extension Schema Document.
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document.

101.LAB*Inline XBRL Taxonomy Extension Labels Linkbase Document.

101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document.

104*Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101).

Certain confidential information contained in this exhibit has been omitted because it is both (i) not material and (ii) is the type that the Registrant treats as private or confidential.
*Filed herewith.
**Furnished herewith. The certifications attached as Exhibits 32.1 and 32.2 that accompany this Quarterly Report on Form 10-Q are deemed furnished and not filed with the SEC and are not to be incorporated by reference into any filing of the Company under the Securities Act or the Exchange Act, whether made before or after the date of this Quarterly Report on Form 10-Q, irrespective of any general incorporation language contained in such filing.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

MARQETA, INC.
Date: August 10, 20228, 2023
By:/s/ Jason GardnerSimon Khalaf
Name:Jason GardnerSimon Khalaf
Title:Chief Executive Officer (Principal Executive Officer)
Date: August 10, 20228, 2023
By:/s/ Michael (Mike) Milotich
Name:Michael (Mike) Milotich
Title:Chief Financial Officer (Principal Financial Officer and Principal Accounting Officer)
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