UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2020March 31, 2021
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from             to             
Commission file number: 1-35229
Xylem Inc.
(Exact name of registrant as specified in its charter)
 
Indiana  45-2080495
(State or other jurisdiction of incorporation or
organization)
  (I.R.S. Employer Identification No.)
1 International Drive, Rye Brook, NY 10573
(Address of principal executive offices) (Zip code)
(914) 323-5700
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange of which registered
Common Stock, par value $0.01 per shareXYLNew York Stock Exchange
2.250% Senior Notes due 2023XYL23New York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes    No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company




If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).     Yes      No  
As of October 23, 2020,April 30, 2021, there were 180,231,989180,041,590 outstanding shares of the registrant’s common stock, par value $0.01 per share.




Xylem Inc.
Table of Contents
ITEM
  
  
PAGE
PART I – Financial Information
Item 1-
Item 2-
Item 3-
Item 4-
PART II – Other Information
Item 1-
Item 1A-
Item 2-
Item 3-
Item 4-
Item 5-
Item 6-
2


PART I

ITEM 1.             CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

XYLEM INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED INCOME STATEMENTS (Unaudited)
(in millions, except per share data)

Three MonthsNine Months
For the periods ended September 30,2020201920202019
For the three months ended March 31,For the three months ended March 31,20212020
RevenueRevenue$1,220 $1,296 $3,503 $3,878 Revenue$1,256 $1,123 
Cost of revenueCost of revenue759 787 2,199 2,369 Cost of revenue766 714 
Gross profitGross profit461 509 1,304 1,509 Gross profit490 409 
Selling, general and administrative expensesSelling, general and administrative expenses266 273 851 870 Selling, general and administrative expenses301 297 
Research and development expensesResearch and development expenses45 44 138 142 Research and development expenses50 49 
Restructuring and asset impairment chargesRestructuring and asset impairment charges19 33 69 58 Restructuring and asset impairment charges6 
Goodwill impairment charge58 148 58 148 
Operating incomeOperating income73 11 188 291 Operating income133 61 
Interest expenseInterest expense22 16 56 52 Interest expense21 16 
Other non-operating expense, net(1)(7)(5)(2)
Gain from sale of business0 0 
Income (loss) before taxes50 (12)127 238 
Income tax expense (benefit)13 (77)21 (45)
Other non-operating income (expense), netOther non-operating income (expense), net2 (3)
Income before taxesIncome before taxes114 42 
Income tax expenseIncome tax expense27 
Net incomeNet income$37 $65 $106 $283 Net income$87 $38 
Earnings per share:Earnings per share:Earnings per share:
BasicBasic$0.20 $0.36 $0.59 $1.57 Basic$0.49 $0.21 
DilutedDiluted$0.20 $0.36 $0.58 $1.56 Diluted$0.48 $0.21 
Weighted average number of shares:Weighted average number of shares:Weighted average number of shares:
BasicBasic180.0 180.1 180.1 179.9 Basic180.3 180.2 
DilutedDiluted181.0 181.2 181.0 181.2 Diluted181.5 181.3 
See accompanying notes to condensed consolidated financial statements.

3


XYLEM INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (Unaudited)
(in millions)
 
 Three MonthsNine Months
For the periods ended September 30,2020201920202019
Net income$37 $65 $106 $283 
Other comprehensive loss, before tax:
Foreign currency translation adjustment(10)(20)(53)(9)
Net change in derivative hedge agreements:
Unrealized gain (loss)4 (5)8 (14)
Amount of (gain) loss reclassified into net income(2)1 
Net change in postretirement benefit plans:
Net loss0 (11)0 (11)
Amortization of prior service credit(1)(1)(3)(3)
Amortization of net actuarial loss into net income5 15 
Settlement/Curtailment0 0 
Other comprehensive loss, before tax(4)(24)(32)(14)
Income tax (benefit) expense related to items of other comprehensive loss(17)13 (10)14 
Other comprehensive income (loss), net of tax13 (37)(22)(28)
Comprehensive income$50 $28 $84 $255 
Less: comprehensive loss attributable to noncontrolling interests0 (1)
Comprehensive income attributable to Xylem$50 $28 $85 $255 
For the three months ended March 31,20212020
Net income$87 $38 
Other comprehensive income (loss), before tax:
Foreign currency translation adjustment10 (78)
Net change in derivative hedge agreements:
Unrealized loss(11)(2)
Amount of (gain) loss reclassified into net income(3)
Net change in post-retirement benefit plans:
Amortization of prior service credit(1)(1)
Amortization of net actuarial loss into net income6 
Other comprehensive income (loss), before tax1 (73)
Income tax expense related to items of other comprehensive income (loss)14 14 
Other comprehensive loss, net of tax(13)(87)
Comprehensive income (loss)$74 $(49)
Less: comprehensive loss attributable to noncontrolling interests0 (1)
Comprehensive income (loss) attributable to Xylem$74 $(48)
See accompanying notes to condensed consolidated financial statements.
4


XYLEM INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited)
(in millions, except per share amounts)
 
September 30,
2020
December 31,
2019
March 31,
2021
December 31,
2020
   
ASSETSASSETSASSETS
Current assets:Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$1,402 $724 Cash and cash equivalents$1,688 $1,875 
Short-term investments200 
Receivables, less allowances for discounts, returns and doubtful accounts of $40 and $35 in 2020 and 2019, respectively968 1,036 
Receivables, less allowances for discounts, returns and credit losses of $38 and $46 in 2021 and 2020, respectivelyReceivables, less allowances for discounts, returns and credit losses of $38 and $46 in 2021 and 2020, respectively952 923 
InventoriesInventories582 539 Inventories596 558 
Prepaid and other current assetsPrepaid and other current assets159 151 Prepaid and other current assets165 167 
Total current assetsTotal current assets3,311 2,450 Total current assets3,401 3,523 
Property, plant and equipment, netProperty, plant and equipment, net633 658 Property, plant and equipment, net627 657 
GoodwillGoodwill2,795 2,839 Goodwill2,831 2,854 
Other intangible assets, netOther intangible assets, net1,090 1,174 Other intangible assets, net1,075 1,093 
Other non-current assetsOther non-current assets619 589 Other non-current assets611 623 
Total assetsTotal assets$8,448 $7,710 Total assets$8,545 $8,750 
LIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:Current liabilities:Current liabilities:
Accounts payableAccounts payable$495 $597 Accounts payable$530 $569 
Accrued and other current liabilitiesAccrued and other current liabilities745 628 Accrued and other current liabilities714 787 
Short-term borrowings and current maturities of long-term debtShort-term borrowings and current maturities of long-term debt40 276 Short-term borrowings and current maturities of long-term debt600 600 
Total current liabilitiesTotal current liabilities1,280 1,501 Total current liabilities1,844 1,956 
Long-term debtLong-term debt3,053 2,040 Long-term debt2,460 2,484 
Accrued postretirement benefits455 445 
Accrued post-retirement benefitsAccrued post-retirement benefits502 519 
Deferred income tax liabilitiesDeferred income tax liabilities283 310 Deferred income tax liabilities257 242 
Other non-current accrued liabilitiesOther non-current accrued liabilities502 447 Other non-current accrued liabilities536 573 
Total liabilitiesTotal liabilities5,573 4,743 Total liabilities5,599 5,774 
Commitments and contingencies (Note 18)
Commitments and contingencies (Note 16)Commitments and contingencies (Note 16)00
Stockholders’ equity:Stockholders’ equity:Stockholders’ equity:
Common Stock – par value $0.01 per share:Common Stock – par value $0.01 per share:Common Stock – par value $0.01 per share:
Authorized 750.0 shares, issued 194.6 shares and 193.9 shares in 2020 and 2019, respectively2 
Authorized 750.0 shares, issued 195.2 shares and 194.9 shares in 2021 and 2020, respectivelyAuthorized 750.0 shares, issued 195.2 shares and 194.9 shares in 2021 and 2020, respectively2 
Capital in excess of par valueCapital in excess of par value2,021 1,991 Capital in excess of par value2,049 2,037 
Retained earningsRetained earnings1,828 1,866 Retained earnings1,967 1,930 
Treasury stock – at cost 14.5 shares and 13.7 shares in 2020 and 2019, respectively(588)(527)
Treasury stock – at cost 15.2 shares and 14.5 shares in 2021 and 2020, respectivelyTreasury stock – at cost 15.2 shares and 14.5 shares in 2021 and 2020, respectively(655)(588)
Accumulated other comprehensive lossAccumulated other comprehensive loss(396)(375)Accumulated other comprehensive loss(426)(413)
Total stockholders’ equityTotal stockholders’ equity2,867 2,957 Total stockholders’ equity2,937 2,968 
Non-controlling interestsNon-controlling interests8 10 Non-controlling interests9 
Total equityTotal equity2,875 2,967 Total equity2,946 2,976 
Total liabilities and stockholders’ equityTotal liabilities and stockholders’ equity$8,448 $7,710 Total liabilities and stockholders’ equity$8,545 $8,750 
See accompanying notes to condensed consolidated financial statements.
5


XYLEM INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)
(in millions)
For the nine months ended September 30,20202019
For the three months ended March 31,For the three months ended March 31,20212020
Operating ActivitiesOperating ActivitiesOperating Activities
Net incomeNet income$106 $283 Net income$87 $38 
Adjustments to reconcile net income to net cash provided by operating activities:
Adjustments to reconcile net income to net cash used by operating activities:Adjustments to reconcile net income to net cash used by operating activities:
DepreciationDepreciation88 88 Depreciation30 29 
AmortizationAmortization101 104 Amortization32 35 
Share-based compensationShare-based compensation19 23 Share-based compensation9 
Restructuring and asset impairment chargesRestructuring and asset impairment charges69 58 Restructuring and asset impairment charges6 
Goodwill impairment charge58 148 
Gain from sale of business0 (1)
Other, netOther, net33 Other, net2 
Payments for restructuringPayments for restructuring(25)(21)Payments for restructuring(12)(8)
Changes in assets and liabilities (net of acquisitions):Changes in assets and liabilities (net of acquisitions):Changes in assets and liabilities (net of acquisitions):
Changes in receivablesChanges in receivables43 (73)Changes in receivables(42)23 
Changes in inventoriesChanges in inventories(48)(2)Changes in inventories(46)(54)
Changes in accounts payableChanges in accounts payable(91)(30)Changes in accounts payable(29)(68)
Changes in accrued taxes(5)(140)
Other, netOther, net106 Other, net(63)(11)
Net Cash – Operating activitiesNet Cash – Operating activities454 451 Net Cash – Operating activities(26)(2)
Investing ActivitiesInvesting ActivitiesInvesting Activities
Capital expendituresCapital expenditures(136)(175)Capital expenditures(39)(51)
Acquisitions of businesses, net of cash acquired0 (18)
Proceeds from sale of business0 (2)
Proceeds from the sale of property, plant and equipmentProceeds from the sale of property, plant and equipment1 Proceeds from the sale of property, plant and equipment1 
Cash received from investments0 
Cash paid for investments(200)
Other, netOther, net9 Other, net7 
Net Cash – Investing activitiesNet Cash – Investing activities(326)(185)Net Cash – Investing activities(31)(48)
Financing ActivitiesFinancing ActivitiesFinancing Activities
Short-term debt issued, netShort-term debt issued, net359 317 Short-term debt issued, net0 193 
Short-term debt repaid Short-term debt repaid(600)(254) Short-term debt repaid0 (3)
Long-term debt issued, net985 
Repurchase of common stockRepurchase of common stock(61)(39)Repurchase of common stock(67)(60)
Proceeds from exercise of employee stock optionsProceeds from exercise of employee stock options10 10 Proceeds from exercise of employee stock options3 
Dividends paidDividends paid(142)(131)Dividends paid(51)(48)
Other, net(1)(2)
Net Cash – Financing activitiesNet Cash – Financing activities550 (99)Net Cash – Financing activities(115)87 
Effect of exchange rate changes on cashEffect of exchange rate changes on cash0 (10)Effect of exchange rate changes on cash(15)(22)
Net change in cash and cash equivalentsNet change in cash and cash equivalents678 157 Net change in cash and cash equivalents(187)15 
Cash and cash equivalents at beginning of yearCash and cash equivalents at beginning of year724 296 Cash and cash equivalents at beginning of year1,875 724 
Cash and cash equivalents at end of periodCash and cash equivalents at end of period$1,402 $453 Cash and cash equivalents at end of period$1,688 $739 
Supplemental disclosure of cash flow information:Supplemental disclosure of cash flow information:Supplemental disclosure of cash flow information:
Cash paid during the period for:Cash paid during the period for:Cash paid during the period for:
InterestInterest$46 $46 Interest$41 $12 
Income taxes (net of refunds received)Income taxes (net of refunds received)$27 $94 Income taxes (net of refunds received)$28 $
See accompanying notes to condensed consolidated financial statements.
6


XYLEM INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

Note 1. Background and Basis of Presentation
Background
Xylem Inc. (“Xylem” or the “Company”) is a leading equipment and service provider for water and wastewater applications with a broad portfolio of products and services addressing the full cycle of water, from collection, distribution and use to the return of water to the environment.
Xylem operates in 3 segments, Water Infrastructure, Applied Water and Measurement & Control Solutions. See Note 19,17, "Segment Information", to the condensed consolidated financial statements for further segment background information.
Except as otherwise indicated or unless the context otherwise requires, "Xylem," "we," "us," "our" and the "Company" refer to Xylem Inc. and its subsidiaries.
Basis of Presentation
The interim condensed consolidated financial statements reflect our financial position and results of operations in conformity with accounting principles generally accepted in the United States of America ("GAAP"). All intercompany transactions between our businesses have been eliminated.
The unaudited interim condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission ("SEC") and, in the opinion of management, reflect all adjustments (which include normal recurring adjustments) considered necessary for a fair statement of the financial position and results of operations for the periods presented. Certain information and note disclosures normally included in financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such SEC rules. We believe that the disclosures made are adequate to make the information presented not misleading. We consistently applied the accounting policies described in our Annual Report on Form 10-K for the year ended December 31, 20192020 ("20192020 Annual Report") in preparing these unaudited condensed consolidated financial statements, with the exception of accounting standard updates described in Note 2.statements. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and the notes included in our 20192020 Annual Report.
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenue and expenses during the reporting period. Estimates are revised as additional information becomes available. Estimates and assumptions are used for, but not limited to, postretirementpost-retirement obligations and assets, revenue recognition, income tax contingency accruals andtaxes, valuation allowances,of intangible assets, goodwill and indefinite livedindefinite-lived intangible impairment testing and contingent liabilities and lease accounting.liabilities. Actual results could differ from these estimates. The global outbreak of the novel coronavirus (COVID-19)("COVID-19") disease in March 2020, declared a pandemic by the World Health Organization, has created significant global volatility, uncertainty and economic disruption. The COVID-19 pandemic also has caused increased uncertainty in estimates and assumptions affecting the condensed consolidated financial statements. Actual results could differ from these estimates.
Our quarterly financial periods end on the Saturday closest to the last day of the calendar quarter, except for the fourth quarter which ends on December 31. For ease of presentation, the condensed consolidated financial statements included herein are described as ending on the last day of the calendar quarter.

Note 2. Recently Issued Accounting Pronouncements
Recently Adopted Pronouncements
In June 2016, the Financial Accounting Standards Board issued Accounting Standards Update 2016-13, "Financial Instruments-Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments," amending the accounting for the impairment of financial instruments, including trade receivables. Under previous guidance, credit losses were recognized when the applicable losses had a probable likelihood of occurring and this assessment was based on past events and current conditions. The amended current guidance eliminates the
7


“probable” threshold and requires an entity to use a broader range of information, including forecast information when estimating expected credit losses. Generally, this should result in a more timely recognition of credit losses. This guidance became effective for interim and annual periods beginning after December 15, 2019 with early adoption permitted for interim and annual periods beginning after December 15, 2018. The requirements of the amended guidance should be applied using a modified retrospective approach except for debt securities, which require a prospective transition approach. We adopted this guidance as of January 1, 2020. The adoption of this guidance did not have a material impact on our financial condition and results of operations.

Note 3. Acquisitions and Divestitures
Acquisitions
During the three and nine months ended September 30, 2020 we spent approximately $0 million, net of cash received on acquisition activity.

During the three and nine months ended September 30, 2019 we spent approximately $0 million and $18 million, net of cash received on acquisition activity, respectively.

Note 4.2. Revenue
Disaggregation of Revenue
The following table illustrates the sources of revenue:
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30,March 31,
(in millions)(in millions)2020201920202019(in millions)20212020
Revenue from contracts with customersRevenue from contracts with customers$1,170 $1,231 $3,358 $3,690 Revenue from contracts with customers$1,211 $1,074 
Lease RevenueLease Revenue50 65 145 188 Lease Revenue45 49 
TotalTotal$1,220 $1,296 $3,503 $3,878 Total$1,256 $1,123 

The following table reflects revenue from contracts with customers by application:application. The table below also reflects updates to the aggregation of applications to simplify and focus presentation.
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30,March 31,
(in millions)(in millions)2020201920202019(in millions)20212020
Water InfrastructureWater InfrastructureWater Infrastructure
Transport Transport$374 $369 $1,042 $1,111  Transport$370 $318 
Treatment Treatment100 96 276 274  Treatment94 71 
Applied WaterApplied WaterApplied Water
Building Services205 207 579 636 
Commercial Building Services Commercial Building Services147 137 
Residential Building ServicesResidential Building Services67 50 
Industrial Water Industrial Water159 169 460 513  Industrial Water179 151 
Measurement & Control SolutionsMeasurement & Control SolutionsMeasurement & Control Solutions
Water Water166 193 510 587  Water283 265 
Energy Energy65 90 207 248  Energy71 82 
Software as a Service23 26 67 75 
Test78 81 217 246 
TotalTotal$1,170 $1,231 $3,358 $3,690 Total$1,211 $1,074 
8


The following table reflects revenue from contracts with customers by geographical region:region. The presentation of geographic regions below has been updated to better align to how management currently focuses on revenue and growth platforms by geographic region. There has been no change to the Company's reportable segments.
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30,March 31,
(in millions)(in millions)2020201920202019(in millions)20212020
Water InfrastructureWater InfrastructureWater Infrastructure
United States United States$142 $141 $407 $434  United States$123 $121 
Europe181 170 515 509 
Asia Pacific96 92 236 260 
Western EuropeWestern Europe173 142 
Emerging Markets (a)Emerging Markets (a)122 86 
OtherOther55 62 160 182 Other46 40 
Applied WaterApplied WaterApplied Water
United States United States185 196 559 609  United States194 191 
Europe92 89 255 275 
Asia Pacific46 41 105 121 
Western EuropeWestern Europe92 74 
Emerging Markets (a)Emerging Markets (a)78 50 
OtherOther41 50 120 144 Other29 23 
Measurement & Control SolutionsMeasurement & Control SolutionsMeasurement & Control Solutions
United States United States202 251 636 739  United States213 221 
Europe65 63 197 199 
Asia Pacific29 27 76 85 
Western EuropeWestern Europe74 63 
Emerging Markets (a)Emerging Markets (a)46 41 
OtherOther36 49 92 133 Other21 22 
TotalTotal$1,170 $1,231 $3,358 $3,690 Total$1,211 $1,074 

(a)Emerging Markets revenue includes results from the following regions: Eastern Europe, the Middle East and Africa, Latin America and Asia Pacific (excluding Japan, Australia and New Zealand, which are presented in "Other")

Contract Balances

We receive payments from customers based on a billing schedule as established in our contracts. Contract assets relate to costs incurred to perform in advance of scheduled billings. Contract liabilities relate to payments received in advance of performance under the contracts. Changes in contract assets and liabilities are due to our performance under the contract.

9


The table below provides contract assets, contract liabilities, and significant changes in contract assets and liabilities:
(in millions)(in millions)Contract Assets (a)Contract Liabilities(in millions)Contract Assets (a)Contract Liabilities
Balance at January 1, 2019$96 $113 
Balance at January 1, 2020Balance at January 1, 2020$106 $135 
Additions, net Additions, net71 97  Additions, net42 54 
Revenue recognized from opening balance Revenue recognized from opening balance— (82) Revenue recognized from opening balance— (47)
Billings(58)— 
Billings transferred to accounts receivable Billings transferred to accounts receivable(38)— 
Other Other(3) Other(4)(4)
Balance at September 30, 2019$118 $125 
Balance at March 31, 2020Balance at March 31, 2020$106 $138 
Balance at January 1, 2020$106 $135 
Balance at January 1, 2021Balance at January 1, 2021$117 $166 
Additions, net Additions, net95 98  Additions, net43 67 
Revenue recognized from opening balance Revenue recognized from opening balance (83) Revenue recognized from opening balance (71)
Billings(89) 
Billings transferred to accounts receivable Billings transferred to accounts receivable(50) 
Other Other0 (1) Other(1)0 
Balance at September 30, 2020$112 $149 
Balance at March 31, 2021Balance at March 31, 2021$109 $162 
(a)Excludes receivable balances which are disclosed on the balance sheet
9



Performance obligations
Delivery schedules vary from customer to customer based upon their requirements. Typically, large projects require longer lead production cycles and delays can occur from time to time. As of September 30, 2020,March 31, 2021, the aggregate amount of the transaction price allocated to performance obligations that are unsatisfied or partially unsatisfied for contracts with performance obligations, amount to $459$428 million. We expect to recognize the majority of revenue upon the completion of satisfying these performance obligations in the following 60 months. The Company elects to apply the practical expedient to exclude from this disclosure revenue related to performance obligations that are part of a contract whose original expected duration is less than one year.

Note 5.3. Restructuring and Asset Impairment Charges
RestructuringFrom time to time, the Company will incur costs related to restructuring actions in order to optimize our cost base and more strategically position ourselves. During the three months ended March 31, 2021, we recognized restructuring charges of $5 million, of which $4 million relates to actions previously announced in 2020. These charges included reduction of headcount across all segments and asset impairments within our Measurement & Control Solutions segment. During the three months ended March 31, 2020, we recognized restructuring charges of $2 million.
In response to the changes in business and economic conditions arising as a result of the COVID-19 pandemic, onin June 2, 2020 management committed to a restructuring plan that includes actions across our businesses and functions globally. The plan is designed to support our long-term financial resilience and simplify our operations, strengthen our competitive positioning and better serve our customers.
As a result of the plan, during the three and nine months ended September 30, 2020, we recognized restructuring charges of $8 million and $48 million, respectively. These charges included reduction of headcount across all segments and asset impairments within our Measurement & Control Solutions segment. Immaterial restructuring charges incurred during the first quarter are included in the plan information presented below.
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During the three and nine months ended September 30, 2019, we recognized restructuring charges of $26 million and $48 million, respectively. We incurred these charges primarily as a continuation of our efforts to reposition our European and North American businesses to optimize our cost structure and improve our operational efficiency and effectiveness. The charges included the reduction of headcount and consolidation of facilities within our Measurement & Control Solutions and Water Infrastructure segments, as well as headcount reductions within our Applied Water segment.

The following table presents the components of restructuring expense and asset impairment charges:
Three Months EndedNine Months Ended
September 30,September 30,
(in millions)2020201920202019
By component:
Severance and other charges$8 $26 $31 $46 
Lease related charges0 0 
Asset impairment0 17 
Other restructuring charges1 1 
Reversal of restructuring accruals(1)(1)
Total restructuring charges$8 $26��$48 $48 
Asset impairment11 21 10 
Total restructuring and asset impairment charges$19 $33 $69 $58 
By segment:
Water Infrastructure$6 $$14 $17 
Applied Water1 3 
Measurement & Control Solutions12 25 52 37 
10


Three Months Ended
March 31,
(in millions)20212020
By component:
Severance and other charges$4 $
Asset impairment1 
Total restructuring charges$5 $
Asset impairment charges1 
Total restructuring and asset impairment charges$6 $
By segment:
Water Infrastructure$4 $
Applied Water1 
Measurement & Control Solutions1 
The following table displays a roll-forward of the restructuring accruals, presented on our Condensed Consolidated Balance Sheets within "Accrued and other current liabilities" and "other"Other non-current accrued liabilities", for the ninethree months ended September 30, 2020March 31, 2021 and 2019:2020:
(in millions)(in millions)20202019(in millions)20212020
Restructuring accruals - January 1Restructuring accruals - January 1$27 $Restructuring accruals - January 1$29 $27 
Restructuring chargesRestructuring charges48 48 Restructuring charges5 
Cash paymentsCash payments(25)(21)Cash payments(12)(8)
Asset impairmentAsset impairment(17)Asset impairment(1)
Foreign currency and otherForeign currency and other0 (2)Foreign currency and other0 (1)
Restructuring accruals - September 30$33 $30 
Restructuring accruals - March 31Restructuring accruals - March 31$21 $20 
By segment:By segment:By segment:
Water InfrastructureWater Infrastructure$5 $Water Infrastructure$2 $
Applied WaterApplied Water1 Applied Water1 
Measurement & Control SolutionsMeasurement & Control Solutions22 21 Measurement & Control Solutions14 17 
Regional selling locations (a)Regional selling locations (a)4 Regional selling locations (a)4 
Corporate and other1 
(a)Regional selling locations consist primarily of selling and marketing organizations and related support services that incurred restructuring expense which was allocated to the segments. The liabilities associated with restructuring expense were not allocated to the segments.
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The following table presents expected restructuring spend in 20202021 and thereafter:
(in millions)Water InfrastructureApplied WaterMeasurement & Control SolutionsCorporateTotal
Actions Commenced in 2020:
Total expected costs$27 $11 $35 $$76 
Costs incurred during Q1 2020
Costs incurred during Q2 202030 37 
Costs incurred during Q3 2020
Total expected costs remaining$14 $8 $4 $3 $29 
Actions Commenced in 2019:
Total expected costs$19 $$27 $$51 
Costs incurred during 201918 27 50 
Costs incurred during Q1 2020
Costs incurred during Q2 2020
Costs incurred during Q3 2020(1)(1)
Total expected costs remaining$0 $0 $0 $0 $0 
(in millions)Water InfrastructureApplied WaterMeasurement & Control SolutionsCorporateTotal
Actions Commenced in 2021:
Total expected costs$$$$$
Costs incurred during Q1 2021
Total expected costs remaining$2 $0 $0 $0 $2 
Actions Commenced in 2020:
Total expected costs$25 $$33 $$68 
Costs incurred during 202019 30 53 
Costs incurred during Q1 2021
Total expected costs remaining$4 $3 $2 $2 $11 
The Water Infrastructure, Applied Water, and Measurement & Control Solutions actions commenced in 2020 consist primarily of severance charges across segments and asset impairment charges in our Measurement & Control Solutions segment. These actions are expected to continue through 2021.
The Water Infrastructure Applied Water, and Measurement & Control Solutions actions commenced in 20192021 consist primarily of severance charges. TheThese actions commenced in 2019 are complete.
During the second quarter of 2020, the discontinuance of a product line resulted in $17 million of asset impairments, primarily relatedexpected to customer relationships, trademarks and fixed assets within our Measurement & Control Solutions segment.
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Asset Impairment
Duringcontinue through the third quarter of 2020, we determined that certain assets including software and proprietary technology within our Measurement & Control Solutions segment were impaired. Accordingly we recognized an impairment charge of $11 million. Refer to Note 9, "Goodwill and Other Intangible Assets," for additional information.
During the second quarter of 2020, we determined that internally developed in-process software within our Measurement & Control Solutions segment was impaired as a result of actions taken to prioritize strategic investments. Accordingly we recognized an impairment charge of $10 million. Refer to Note 9, "Goodwill and Other Intangible Assets," for additional information.
During the third quarter of 2019, we determined that certain assets within our Measurement & Control Solutions segment, including customer relationships, internally developed software, proprietary technology, and plant property & equipment, were impaired. Accordingly we recognized an impairment charge of $7 million. Refer to Note 9, "Goodwill and Other Intangible Assets," for additional information.
During the first quarter of 2019, we determined that certain assets within our Measurement & Control Solutions segment, including a customer relationship, were impaired. Accordingly we recognized an impairment charge of $3 million. Refer to Note 9, "Goodwill and Other Intangible Assets," for additional information.2021.

Note 6.4. Income Taxes
Our quarterly provision for income taxes is measured using an estimated annual effective tax rate, adjusted for discrete items within periods presented. The comparison of our effective tax rate between periods is significantly impacted by the level and mix of earnings and losses by tax jurisdiction and discrete items.
The income tax provision for the three months ended September 30, 2020March 31, 2021 was $13$27 million resulting in an effective tax rate of 26.2%23.3%, compared to a benefit of $77$4 million expense resulting in an effective tax rate of 623.6% (on a pre-tax loss for the period)10.0% for the same period in 2019. The income tax provision for the nine months ended September 30, 2020 was $21 million resulting in an effective tax rate of 16.6%, compared to a benefit of $45 million resulting in an effective tax rate of (18.9)% for the same period in 2019.2020. The effective tax rate for the three and nine month periodsperiod ended September 30, 2020 differs fromMarch 31, 2021 was higher than the United StatesU.S. federal statutory rate primarily due to the mix of earnings in jurisdictions, partially offset bytax settlements and the Global Intangible Low-TaxedLow Taxed Income ("GILTI") inclusion, and goodwill impairment charge.partially offset by favorable earnings mix. Additionally, the effective tax rate for the three and nine month periodsperiod ended September 30, 2020March 31, 2021 differs from the same periodsperiod in 20192020 due primarily to the impact of the changestax settlements in tax lawthe current period, partially offset by the benefit from favorable equity compensation deductions in Switzerland in 2019 along with the impact of the larger goodwill impairment charge on income before taxes in 2019.prior year.
Unrecognized Tax Benefits
We recognize tax benefits from uncertain tax positions only if it is more likely than not that thea tax position will be sustained on examination by the taxing authorities or upon completion of the litigation process, based on the technical merits of the position. The tax benefits recognized in the condensed consolidated financial statements from such positions are measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate resolution. The amount of unrecognized tax benefits at September 30, 2020March 31, 2021 was $125$113 million, as compared to $129$114 million at December 31, 2019,2020, which if ultimately recognized will reduce our effective tax rate. We do not believe that it is reasonably possible that the unrecognized tax benefits will be reduced by approximately $1 millionsignificantly change within the next 12 months as a result of the expiration of certain statutes of limitations.twelve months. We classify interest expense relating to unrecognized tax benefits as a component of "Other non-operating expense,(expense) income, net" and tax penalties as a component of "Income tax expense (benefit)"expense" in our Condensed Consolidated Income Statements. As of September 30, 2020,March 31, 2021, we had $9$8 million of interest accrued for unrecognized tax benefits.
During 2019, Xylem’s Swedish subsidiary received a tax assessment for the 2013 tax year related to the tax treatment of an intercompany transfer of certain intellectual property that was made in connection with a reorganization of our European businesses. The assessment asserts an aggregate amount of approximately $80 million for tax, penalties and interest. Xylem filed an appeal with the Administrative Court of Stockholm. Management, in consultation with external legal advisors, believes it is more likely than not that Xylem will prevail on the proposed assessment and is vigorously defending our position through litigation. As of September 30, 2020,March 31, 2021, we have not recorded any unrecognized tax benefits related to this uncertain tax position.

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Note 7.5. Earnings Per Share
The following is a reconciliation of the shares used in calculating basic and diluted net earnings per share:
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30, March 31,
202020192020201920212020
Net income (in millions)Net income (in millions)$37 $65 $106 $283 Net income (in millions)$87 $38 
Shares (in thousands):Shares (in thousands):Shares (in thousands):
Weighted average common shares outstandingWeighted average common shares outstanding180,006 180,044 180,031 179,909 Weighted average common shares outstanding180,252 180,154 
Add: Participating securities (a)Add: Participating securities (a)16 28 24 29 Add: Participating securities (a)15 25 
Weighted average common shares outstanding — BasicWeighted average common shares outstanding — Basic180,022 180,072 180,055 179,938 Weighted average common shares outstanding — Basic180,267 180,179 
Plus incremental shares from assumed conversions: (b)Plus incremental shares from assumed conversions: (b)Plus incremental shares from assumed conversions: (b)
Dilutive effect of stock optionsDilutive effect of stock options656 790 648 819 Dilutive effect of stock options794 725 
Dilutive effect of restricted stock units and performance share unitsDilutive effect of restricted stock units and performance share units290 350 253 402 Dilutive effect of restricted stock units and performance share units413 390 
Weighted average common shares outstanding — DilutedWeighted average common shares outstanding — Diluted180,968 181,212 180,956 181,159 Weighted average common shares outstanding — Diluted181,474 181,294 
Basic earnings per shareBasic earnings per share$0.20 $0.36 $0.59 $1.57 Basic earnings per share$0.49 $0.21 
Diluted earnings per shareDiluted earnings per share$0.20 $0.36 $0.58 $1.56 Diluted earnings per share$0.48 $0.21 
(a)Restricted stock unit awards containing rights to non-forfeitable dividends that participate in undistributed earnings with common shareholders are considered participating securities for purposes of computing earnings per share.
(b)Incremental shares from stock options, restricted stock units and performance share units are computed by the treasury stock method. The weighted average shares listed below were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive for the periods presented or were otherwise excluded under the treasury stock method. The treasury stock method calculates dilution assuming the exercise of all in-the-money options and vesting of restricted stock units and performance share units, reduced by the repurchase of shares with the proceeds from the assumed exercises and unrecognized compensation expense for outstanding awards. Performance share units will be included in the treasury stock calculation of diluted earnings per share upon achievement of underlying performance or market conditions at the end of the reporting period. See Note 15,13, "Share-Based Compensation Plans", to the condensed consolidated financial statements for further detail on the performance share units.
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30, March 31,
(in thousands)(in thousands)2020201920202019(in thousands)20212020
Stock optionsStock options1,699 1,390 1,611 1,401 Stock options1,249 1,367 
Restricted stock unitsRestricted stock units408 351 387 360 Restricted stock units285 314 
Performance share unitsPerformance share units334 391 311 439 Performance share units352 285 

Note 8.6. Inventories
The components of total inventories are summarized as follows: 
(in millions)(in millions)September 30,
2020
December 31,
2019
(in millions)March 31,
2021
December 31,
2020
Finished goodsFinished goods$237 $212 Finished goods$232 $221 
Work in processWork in process53 47 Work in process58 49 
Raw materialsRaw materials292 280 Raw materials306 288 
Total inventoriesTotal inventories$582 $539 Total inventories$596 $558 

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Note 9.7. Goodwill and Other Intangible Assets
Goodwill    
Changes in the carrying value of goodwill by reportable segment for the ninethree months ended September 30, 2020March 31, 2021 are as follows:
(in millions)
Water
Infrastructure
Applied WaterMeasurement & Control SolutionsTotal
Balance as of January 1, 2020$651 $513 $1,675 $2,839 
Activity in 2020
Impairment(58)(58)
Foreign currency and other14 
Balance as of September 30, 2020$654 $519 $1,622 $2,795 
(in millions)
Water
Infrastructure
Applied WaterMeasurement & Control SolutionsTotal
Balance as of January 1, 2021$668 $529 $1,657 $2,854 
Activity in 2021
Foreign currency and other(6)(3)(14)(23)
Balance as of March 31, 2021$662 $526 $1,643 $2,831 
DuringAs of March 31, 2021, goodwill included accumulated impairment loss of $206 million within the third quarter of 2020, the Company recorded a goodwill impairment charge of $58 million related to the Advanced Infrastructure Analytics (“AIA”) goodwill reporting unit within our Measurement & Control Solutions segment. The AIA reporting unit is comprised of our assessment services business (primarily the Pure Technologies Ltd. ("Pure") acquisition) as well as our digital solutions business. The impairment resulted from management's updated forecast of future cash flows for the AIA businesses, which reflects significant negative volume impacts from the COVID-19 pandemic, primarily on our assessment services business. Our ongoing investment in the AIA businesses also continues to impact near term profitability. These factors drove the decrease in forecasted cash flows, and as such, the calculated fair value of the AIA reporting unit below its carrying value as of the third quarter. To determine the fair value of the AIA reporting unit, the Company used the income approach. Under the income approach, the fair value of the AIA reporting unit was based on the present value of the estimated cash flows that the reporting unit is expected to generate over its remaining life. Cash flow projections were based on management’s estimates of revenue growth rates and operating margins, taking into consideration industry and market conditions. The discount rate was based on the weighted average cost of capital appropriate for the AIA reporting unit.
During the third quarter of 2019, the Company recorded a goodwill impairment charge of $148 million related to the AIA goodwill reporting unit within our Measurement & Control Solutions segment. The impairment resulted from a downward revision of forecasted future cash flows. Factors that contributed to the revised forecast in the third quarter include lower than expected results as compared to prior forecasts, largely as a result of slower-than-expected conversion of pipeline opportunities to revenue. Additionally, we have continued to invest in the AIA platform ahead of the adoption curve, which has also impacted the near term profitability of the business. These factors drove the decrease in forecasted cash flows, and as such, the calculated fair value of the AIA reporting unit below its carrying value as of the third quarter. To determine the fair value of the AIA reporting unit, the Company used the income approach.
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Other Intangible Assets
Information regarding our other intangible assets is as follows:
September 30, 2020December 31, 2019March 31, 2021December 31, 2020
(in millions)(in millions)
Carrying
Amount
Accumulated
Amortization
Net
Intangibles
Carrying
Amount
Accumulated
Amortization
Net
Intangibles
(in millions)
Carrying
Amount
Accumulated
Amortization
Net
Intangibles
Carrying
Amount
Accumulated
Amortization
Net
Intangibles
Customer and distributor relationshipsCustomer and distributor relationships$929 $(391)$538 $945 $(352)$593 Customer and distributor relationships$939 $(421)$518 $941 $(410)$531 
Proprietary technology and patentsProprietary technology and patents202 (125)77 204 (111)93 Proprietary technology and patents205 (134)71 206 (131)75 
TrademarksTrademarks141 (59)82 148 (52)96 Trademarks143 (65)78 143 (63)80 
SoftwareSoftware471 (249)222 428 (206)222 Software510 (274)236 500 (265)235 
OtherOther21 (17)4 20 (16)Other21 (18)3 21 (18)
Indefinite-lived intangiblesIndefinite-lived intangibles167 0 167 166 166 Indefinite-lived intangibles169 0 169 169 169 
Other IntangiblesOther Intangibles$1,931 $(841)$1,090 $1,911 $(737)$1,174 Other Intangibles$1,987 $(912)$1,075 $1,980 $(887)$1,093 
Amortization expense related to finite-lived intangible assets was $33$32 million and $101$35 million for the three and nine month periods ended September 30,March 31, 2021 and 2020, respectively, and $34 million and $104 million for the three and nine month periods ended September 30, 2019, respectively.
During the third quarter of 2020, the Company assessed whether the carrying amounts of the AIA reporting unit’s long-lived assets may not be recoverable based on the updated forecast of future cash flows, and therefore impaired. Our assessment resulted in an impairment charge of $11 million, primarily related to software and proprietary technology. The charge was calculated using an income approach, which is considered a Level 3 input for fair value measurement, and is reflected in “Restructuring and asset impairment charges” in our Condensed Consolidated Income Statements.
During the second quarter of 2020, we recognized impairment charges of $16 million primarily related to customer relationships and trademarks due to discontinuance of a product line within our Measurement & Control Solutions segment. We also determined that internally developed in-process software within our Measurement & Control Solutions segment was impaired as a result of actions taken to prioritize strategic investments and recognized an impairment charge of $10 million.
During the third quarter of 2019, the Company also assessed whether the carrying amounts of the AIA reporting unit’s long-lived assets may not be recoverable based on the revised forecasted cash flows, and therefore impaired. Our assessment resulted in an impairment charge of $7 million, primarily related to customer relationships, proprietary technology, software and property, plant and equipment. The charge was calculated using an income approach.
During the first quarter of 2019, we determined that the intended use of a finite-lived customer relationship within the test application of our Measurement & Control Solutions segment had changed. Accordingly we recorded a $3 million impairment charge. The charge was calculated using the income approach and is reflected in “Restructuring and asset impairment charges” in our Condensed Consolidated Income Statements.

Note 10.8. Derivative Financial Instruments
Risk Management Objective of Using Derivatives
We are exposed to certain risks arising from both our business operations and economic conditions, and we principally manage our exposures to these risks through management of our core business activities. Certain of our foreign operations expose us to fluctuations of foreign interest rates and exchange rates that may impact revenue, expenses, cash receipts, cash payments, and the value of our stockholders' equity. We enter into derivative financial instruments to protect the value or fix the amount of certain cash flows in terms of the functional currency of the business unit with that exposure and reduce the volatility in stockholders' equity.
Cash Flow Hedges of Foreign Exchange Risk
We are exposed to fluctuations in various foreign currencies against our functional currencies. We use foreign currency derivatives, including currency forward agreements, to manage our exposure to fluctuations in the
15


various exchange rates. Currency forward agreements involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date.
Certain business units with exposure to foreign currency exchange risks have designated certain currency forward agreements as cash flow hedges of forecasted intercompany inventory purchases and sales. Our principal currency exposures relate to the Euro, Swedish Krona, British Pound, Canadian Dollar, Polish Zloty and Australian Dollar. We had foreign exchange contracts with purchased notional amounts totaling $137$400 million and $0
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$0 million as of September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively. As of September 30, 2020,March 31, 2021, our most significant foreign currency derivatives included contracts to sell U.S. Dollar and purchase Euro, purchase Swedish Krona and sell Euro, sell British Pound and purchase Euro, purchase Polish Zloty and sell Euro, purchase U.S. Dollar and sell Canadian Dollar, and to sell Canadian Dollar and purchase Euro. The purchased notional amounts associated with these currency derivatives are $52$144 million, $47$131 million, $12$54 million, $8$21 million, $8$19 million and $7$17 million, respectively.
Hedges of Net Investments in Foreign Operations
We are exposed to changes in foreign currencies impacting our net investments held in foreign subsidiaries.
Cross Currency Swaps
Beginning in 2015, we entered into cross currency swaps to manage our exposure to fluctuations in the Euro-U.S. Dollar exchange rate. During the second quarter of 2019 and third quarter of 2020 we entered into additional cross currencycross-currency swaps. The total notional amount of derivative instruments designated as net investment hedges was $1,189$1,196 million and $714$1,249 million as of September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.
Foreign Currency Denominated Debt
On March 11, 2016, we issued 2.250% Senior Notes of €500 million aggregate principal amount due March 2023. We designated the entirety of the outstanding balance, or $581$585 million and $554$610 million as of September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively, net of unamortized discount, as a hedge of a net investment in certain foreign subsidiaries.
The table below presents the effect of our derivative financial instruments on the Condensed Consolidated Income Statements and Statements of Comprehensive Income:
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30, March 31,
(in millions)(in millions)2020201920202019(in millions)20212020
Cash Flow HedgesCash Flow HedgesCash Flow Hedges
Foreign Exchange ContractsForeign Exchange ContractsForeign Exchange Contracts
Amount of gain (loss) recognized in OCI$4 $(5)$7 $(14)
Amount of (loss) recognized in OCIAmount of (loss) recognized in OCI$(11)$(2)
Amount of (gain) loss reclassified from OCI into revenueAmount of (gain) loss reclassified from OCI into revenue(2)0 Amount of (gain) loss reclassified from OCI into revenue(2)
Amount of loss reclassified from OCI into cost of revenue0 2 
Amount of (gain) loss reclassified from OCI into cost of revenueAmount of (gain) loss reclassified from OCI into cost of revenue(1)
Net Investment HedgesNet Investment HedgesNet Investment Hedges
Cross Currency SwapsCross Currency SwapsCross Currency Swaps
Amount of gain (loss) recognized in OCI$(53)$31 $(30)$30 
Amount of gain recognized in OCIAmount of gain recognized in OCI$30 $45 
Amount of income recognized in Interest ExpenseAmount of income recognized in Interest Expense5 $14 $11 Amount of income recognized in Interest Expense5 
Foreign Currency Denominated DebtForeign Currency Denominated DebtForeign Currency Denominated Debt
Amount of gain (loss) recognized in OCI$(21)$22 $(26)$23 
Amount of gain recognized in OCIAmount of gain recognized in OCI$26 $10 

As of September 30, 2020, $6March 31, 2021, $11 million of net gainslosses on cash flow hedges are expected to be reclassified into earnings in the next 12 months.
As of September 30, 2020,March 31, 2021, no gains or losses on the net investment hedges are expected to be reclassified into earnings over their duration.
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The fair values of our derivative assets and liabilities are measured on a recurring basis using Level 2 inputs and are determined through the use of models that consider various assumptions including yield curves, time value and other measurements.

15


The fair values of our foreign exchangederivative contracts currently included in our hedging program designated as hedging instruments were as follows:
(in millions)(in millions)September 30,
2020
December 31,
2019
(in millions)March 31,
2021
December 31,
2020
Derivatives designated as hedging instrumentsDerivatives designated as hedging instrumentsDerivatives designated as hedging instruments
Assets
Cash Flow Hedges
Other current assets$4 $
Net Investment Hedges
Other non-current assets$8 $
Liabilities
LiabilitiesLiabilities
Cash Flow HedgesCash Flow Hedges
Other current liabilities Other current liabilities$(11)$
Net Investment HedgesNet Investment HedgesNet Investment Hedges
Other non-current accrued liabilitiesOther non-current accrued liabilities$(54)$(24)Other non-current accrued liabilities$(86)$(117)

The fair value of our long-term debt, due in 2023, designated as a net investment hedge was $611$610 million and $591$640 million as of September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.

Note 11.9. Accrued and Other Current Liabilities
The components of total accrued and other current liabilities are as follows:
(in millions)(in millions)September 30,
2020
December 31,
2019
(in millions)March 31,
2021
December 31,
2020
Compensation and other employee benefits$230 $199 
Compensation and other employee-benefitsCompensation and other employee-benefits$211 $258 
Customer-related liabilitiesCustomer-related liabilities173 153 Customer-related liabilities180 186 
Accrued taxesAccrued taxes96 79 Accrued taxes93 103 
Lease liabilitiesLease liabilities61 61 Lease liabilities64 63 
Accrued warranty costsAccrued warranty costs59 36 Accrued warranty costs51 54 
Other accrued liabilitiesOther accrued liabilities126 100 Other accrued liabilities115 123 
Total accrued and other current liabilitiesTotal accrued and other current liabilities$745 $628 Total accrued and other current liabilities$714 $787 


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Note 12.10. Credit Facilities and Debt
Total debt outstanding is summarized as follows:
(in millions)(in millions)September 30,
2020
December 31,
2019
(in millions)March 31,
2021
December 31,
2020
4.875% Senior Notes due 2021 (a)4.875% Senior Notes due 2021 (a)$600 $600 4.875% Senior Notes due 2021 (a)$600 $600 
2.250% Senior Notes due 2023 (a)2.250% Senior Notes due 2023 (a)583 557 2.250% Senior Notes due 2023 (a)587 612 
3.250% Senior Notes due 2026 (a)3.250% Senior Notes due 2026 (a)500 500 3.250% Senior Notes due 2026 (a)500 500 
1.950% Senior Notes due 2028 (b)1.950% Senior Notes due 2028 (b)500 1.950% Senior Notes due 2028 (b)500 500 
2.250% Senior Notes due 2031 (b)2.250% Senior Notes due 2031 (b)500 2.250% Senior Notes due 2031 (b)500 500 
4.375% Senior Notes due 2046 (a)4.375% Senior Notes due 2046 (a)400 400 4.375% Senior Notes due 2046 (a)400 400 
Commercial paper40 276 
Debt issuance costs and unamortized discount (c)Debt issuance costs and unamortized discount (c)(30)(17)Debt issuance costs and unamortized discount (c)(27)(28)
Total debtTotal debt3,093 2,316 Total debt3,060 3,084 
Less: short-term borrowings and current maturities of long-term debtLess: short-term borrowings and current maturities of long-term debt40 276 Less: short-term borrowings and current maturities of long-term debt600 600 
Total long-term debtTotal long-term debt$3,053 $2,040 Total long-term debt$2,460 $2,484 
(a)The fair value of our Senior Notes was determined using quoted prices in active markets for identical securities, which are considered Level 1 inputs. The fair value of our Senior Notes due 2021 was $627$613 million and $629$620 million as of September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively. The fair value of our Senior Notes due 2023 was $611$610 million and $591$640 million as of September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively. The fair value of our Senior Notes due 2026 was $555$542 million and $518$563 million as of September 30, 2020March 31, 2021 and December 31, 2019,2020 respectively. The fair value of our Senior Notes due 2046 was $474$455 million and $431$496 million as of September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively.
(b)The fair value of our Senior Notes was determined using quoted prices in active markets for identical securities, which are considered Level 1 inputs. The fair value of our Senior Notes due 2028 was $500 million and $529 million as of March 31, 2021 and December 31, 2020, respectively. The fair value of our Senior Notes due 2031 was $522$491 million and $530$527 million respectively, as of September 30, 2020.March 31, 2021 and December 31, 2020, respectively.
(c)The debt issuance costs and unamortized discount are recognized as a reduction in the carrying value of the Senior Notes in the Condensed Consolidated Balance Sheets and are being amortized to interest expense in our Condensed Consolidated Income Statements over the expected remaining terms of the Senior Notes.
Senior Notes
On June 26, 2020, we issued 1.950% Senior Notes of $500 million aggregate principal amount due January 2028 (the “Senior Notes due 2028”) and 2.250% Senior Notes of $500 million aggregate principal amount due January 2031 (the “Senior Notes due 2031" and, together with the Senior Notes due 2028, the “Green Bond”).
The Green Bond includes covenants that restrict our ability, and the ability of our restricted subsidiaries, to incur debt secured by liens on certain property above a threshold, to engage in certain sale and leaseback transactions involving certain property above a threshold, and to consolidate or merge, or convey or transfer all or substantially all of our assets. We may redeem the Green Bond at any time, at our option, subject to certain conditions, at specified redemption prices, plus accrued and unpaid interest to the redemption date.
If a change of control triggering event (as defined in the applicable Green Bond indenture) occurs, we will be required to make an offer to purchase the notes at a price equal to 101% of their principal amount plus accrued and unpaid interest to the date of repurchase.
Interest on the Green Bond is payable on January 30 and July 30 of each year beginning on January 30, 2021.year. As of September 30, 2020,March 31, 2021, we are in compliance with all covenants for the Green Bond.
On September 20, 2011, we issued 4.875% Senior Notes of $600 million aggregate principal amount due October 2021 (the "Senior Notes due 2021"). On March 11, 2016, we issued 2.250% Senior Notes of €500 million aggregate principal amount due March 2023 (the "Senior Notes due 2023"). On October 11, 2016, we issued 3.250% Senior Notes of $500 million aggregate principal amount due October 2026 (the “Senior Notes due 2026”) and 4.375% Senior Notes of $400 million aggregate principal amount due October 2046 (the “Senior Notes due 2046” and, together with the Senior Notes due 2021, the Senior Notes due 2023 and the Senior Notes due 2026, the “Senior Notes”).

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The Senior Notes include covenants that restrict our ability, and the ability of our restricted subsidiaries, to incur debt secured by liens on certain property above a threshold, to engage in certain sale and leaseback transactions
17


involving certain property above a threshold, and to consolidate or merge, or convey or transfer all or substantially all of our assets. We may redeem the Senior Notes, as applicable, in whole or in part, at any time at a redemption price equal to the principal amount of the Senior Notes to be redeemed, plus a make-whole premium. We may also redeem the Senior Notes in certain other circumstances, as set forth in the applicable Senior Notes indenture.
If a change of control triggering event (as defined in the applicable Senior Notes indenture) occurs, we will be required to make an offer to purchase the Senior Notes at a price equal to 101% of their principal amount plus accrued and unpaid interest to the date of repurchase.
Interest on the Senior Notes due 2021 is payable on April 1 and October 1 of each year. Interest on the Senior Notes due 2023 is payable on March 11 of each year. Interest on the Senior Notes due 2026 and the Senior Notes due 2046 is payable on May 1 and November 1 of each year. As of September 30, 2020,March 31, 2021, we are in compliance with all covenants for the Senior Notes.
Credit Facilities
2019 Five-Year Revolving Credit Facility
On March 5, 2019, Xylem entered into a Five-Year Revolving Credit Facility (the “2019 Credit Facility”) with Citibank, N.A., as Administrative Agent, and a syndicate of lenders. The 2019 Credit Facility provides for an aggregate principal amount of up to $800 million (available in U.S. Dollars and in Euros), with increases of up to $200 million for a maximum aggregate principal amount of $1 billion at the request of Xylem and with the consent of the institutions providing such increased commitments.
Interest on all loans under the 2019 Credit Facility is payable either quarterly or at the expiration of any LIBOR or EURIBOR interest period applicable thereto. Borrowings accrue interest at a rate equal to, at Xylem's election, a base rate or an adjusted LIBOR or EURIBOR rate plus an applicable margin. The 2019 Credit Facility includes customary provisions for implementation of replacement rates for LIBOR-based and EURIBOR-based loans. The 2019 Credit Facility also includes a pricing grid that determines the applicable margin based on Xylem's credit rating, with a further adjustment depending on Xylem's annual Sustainalytics Environmental, Social and Governance score.("ESG") score, determined based on the methodology in effect as of March 5, 2019. Xylem will also pay quarterly fees to each lender for such lender’s commitment to lend accruing on such commitment at a rate based on our credit rating, whether such commitment is used or unused, as well as a quarterly letter of credit fee accruing on the letter of credit exposure of such lender during the preceding quarter at a rate based on the credit rating of Xylem (as adjusted for the Environmental, Social and GovernanceESG score). 
The 2019 Credit Facility requires that Xylem maintain a consolidated total debt to consolidated EBITDA ratio (or maximum leverage ratio), which will be based on the last four fiscal quarters; and in addition contains a number of customary covenants, including limitations on the incurrence of secured debt and debt of subsidiaries, liens, sale and lease-back transactions, mergers, consolidations, liquidations, dissolutions and sales of assets. The 2019 Credit Facility also contains customary events of default. Finally, Xylem has the ability to designate subsidiaries that can borrow under the 2019 Credit Facility, subject to certain requirements and conditions set forth in the 2019 Credit Facility. 
On June 22, 2020, Xylem entered into Amendment No. 1 to the 2019 Credit Facility (the "Amendment") which modified the financial covenant from a test based on the maximum leverage ratio (defined as consolidated total debt to consolidated EBITDA) to a test based on the net leverage ratio (defined as consolidated total debt less unrestricted cash and cash equivalents to consolidated EBITDA). This modification is effective through the quarter ending September 30, 2021, after which the covenant will revert back to the prior maximum leverage ratio test. The Amendment also restricts stock repurchases until March 31, 2021, except for shares of common stock in an amount not to exceed the number of shares issued after the date of the Amendment, subject to customary exceptions. As of September 30, 2020,March 31, 2021, the 2019 Credit Facility was undrawn and we are in compliance with all revolver covenants. 

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Commercial Paper
U.S. Dollar Commercial Paper Program
Our U.S. Dollar commercial paper program generally serves as a means of short-term funding with a $600 million maximum issuing balance and a combined limit of $800 million inclusive of the 2019 Credit Facility. As of September 30, 2020March 31, 2021 and December 31, 2019, $40 million and $0 million2020, none of the Company's $600 million U.S. Dollar commercial paper
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program was outstanding, respectively, at a weighted average interest rate of 2.20%.outstanding. We have the ability to continue borrowing under this program going forward in future periods.
Euro Commercial Paper Program
On June 3, 2019 Xylem entered into a Euro commercial paper program with ING Bank N.V., as administrative agent, and a syndicate of dealers. The Euro commercial paper program provides for a maximum issuing balance of up to €500 million (approximately $583$587 million) which may be denominated in a variety of currencies. The maximum issuing balance may be increased in accordance with the Dealer Agreement. As of September 30, 2020March 31, 2021 and December 31, 2019, $0 million and $276 million2020, none of the Company's Euro commercial paper program was outstanding, respectively.outstanding. We have the ability to continue borrowing under this program going forward in future periods.
Term Loan Facilities
ING Bank Term Loan Facility
On April 25, 2020, the Company’s subsidiary, Xylem Europe GmbH (the “Borrower”) entered into a 12-month €100 million (approximately $117 million) term loan facility, the terms of which are set forth in a term loan agreement among the Borrower, the Company, as parent guarantor and ING Bank. The Company entered into a parent guarantee in favor of ING Bank also dated April 25, 2020 to secure all present and future obligations of the Borrower under the Term Loan Agreement. Borrowings accrue interest at a rate equal to the EURIBOR or a replacement base rate, plus an applicable margin based on Xylem's credit rating. Xylem will also pay quarterly fees whether such commitment is used or unused. As of September 30, 2020, the ING Bank Term Loan Facility was undrawn.
Australia & New Zealand Banking Group Limited Term Loan Facility
On April 30, 2020, the Company entered into a 12-month $50 million term loan facility the terms of which are set forth in a term loan agreement among the Company and Australia and New Zealand Banking Group Limited. Borrowings accrue interest at a rate equal to an adjusted LIBOR rate plus 1.50%.As of September 30, 2020, the Australia & New Zealand Banking Group Limited Term Loan Facility was undrawn.
Time Deposits
Certain Green Bond proceeds were invested in time deposits. Time deposits with original maturity periods of three months or less are included within “Cash and cash equivalents” on the Condensed Consolidated Balance Sheets, while time deposits with original maturity periods greater than three months but less than one year are separately presented as "Short-term investments". Time deposits are recorded at cost, which approximates fair value as of September 30, 2020 and is considered a Level 1 input. The fair value of time deposits classified as “Cash and cash equivalents” and “Short-term investments” was $550 million and $200 million, respectively, as of September 30, 2020. There were no time deposits as of December 31, 2019.



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Note 13. Postretirement11. Post-retirement Benefit Plans
The components of net periodic benefit cost for our defined benefit pension plans are as follows:
Three Months EndedNine Months Ended
 September 30,September 30,
(in millions)2020201920202019
Domestic defined benefit pension plans:
Service cost$0 $$2 $
Interest cost1 3 
Expected return on plan assets(1)(2)(5)(6)
Amortization of net actuarial loss0 — 2 
Net periodic benefit cost$0 $— $2 $— 
International defined benefit pension plans:
Service cost$3 $$9 $
Interest cost3 11 14 
Expected return on plan assets(4)(4)(10)(22)
Amortization of net actuarial loss4 10 
Settlement/Curtailment0 0 
Net periodic benefit cost$6 $12 $20 $13 
Total net periodic benefit cost$6 $12 $22 $13 

Three Months Ended
 March 31,
(in millions)20212020
Domestic defined benefit pension plans:
Service cost$1 $
Interest cost1 
Expected return on plan assets(2)(2)
Amortization of net actuarial loss1 
Net periodic benefit cost$1 $
International defined benefit pension plans:
Service cost$4 $
Interest cost3 
Expected return on plan assets(4)(4)
Amortization of net actuarial loss4 
Net periodic benefit cost$7 $
Total net periodic benefit cost$8 $
The components of net periodic benefit cost other than the service cost component are included in the line item "Other non-operating expense, net" in the Condensed Consolidated Income Statements.
The total net periodic benefit cost for other postretirementpost-retirement employee benefit plans was less than $1$1 million, for the three and nine months ended September 30, 2020, including net credits recognized into other comprehensive income of less than $1 million, and $1 million, respectively, for the three and nine months ended September 30,March 31, 2021 and 2020. The total net periodic benefit cost for other postretirement employee benefit plans was less than $1 million for both the three and nine months ended September 30, 2019, including net credits recognized into other comprehensive income of $1 million and $2 million, respectively, for the three and nine months ended September 30, 2019.
We contributed $19$6 million and $14$12 million to our defined benefit plans during the ninethree months ended September 30,March 31, 2021 and 2020, and 2019, respectively. Additional contributions ranging between approximately $5$13 million and $10$21 million are expected during the remainder of 2020.2021.
During the first quarter of 2020, the Company purchased a bulk annuity policy with an insurance company for its largest defined benefit plan in the U.K., as a plan asset, to facilitate the termination and buy-out of the plan. The bulk annuity fully insures the benefits payable to the participants of the plan until a full buy-out of the plan can be executed, which is expected to occur in 2021.late 2021 or early 2022. Included in the Company's nine months ended September 30,first quarter 2020 contributions is $5 million paid to meet the shortfall between the cost of the bulk annuity policy and the plan assets. As a result of the change in assets from a mix of equities and bonds to the bulk annuity, the plan's expected rate of return on assets was reduced to 1.00% at December 31, 2019. The rate at December 31, 2018 was 7.25%. On January 27, 2020, the plan's assets of $336 million were transferred to the insurance company for the purchase of the bulk annuity.


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Note 14.12. Equity
The following table shows the changes in stockholders' equity for the ninethree months ended September 30, 2020:March 31, 2021:
Common
Stock
Capital in Excess of Par ValueRetained
Earnings
Accumulated Other
Comprehensive
Income (Loss)
Treasury StockNon-Controlling InterestTotal
Balance at January 1, 2020$2 $1,991 $1,866 $(375)$(527)$10 $2,967 
Cumulative effect of change in accounting principle  (2)   (2)
Net income  38   38 
Other comprehensive loss, net   (86) (1)(87)
Dividends declared ($0.26 per share)  (48)   (48)
Stock incentive plan activity 13   (10) 3 
Repurchase of common stock    (50) (50)
Balance at March 31, 2020$2 $2,004 $1,854 $(461)$(587)$9 $2,821 
Net income  31    31 
Other comprehensive income, net   52   52 
Dividends declared ($0.26 per share)  (47)   (47)
Stock incentive plan activity 8     8 
Balance at June 30, 2020$2 $2,012 $1,838 $(409)$(587)$9 $2,865 
Net income  37    37 
Other comprehensive income, net   13   13 
Distribution to minority shareholders     (1)(1)
Dividends declared ($0.26 per share)  (47)   (47)
Stock incentive plan activity 9   (1) 8 
Balance at September 30, 2020$2 $2,021 $1,828 $(396)$(588)$8 $2,875 
Common
Stock
Capital in Excess of Par ValueRetained
Earnings
Accumulated Other
Comprehensive
Income (Loss)
Treasury StockNon-Controlling InterestTotal
Balance at January 1, 2021$2 $2,037 $1,930 $(413)$(588)$8 $2,976 
Other     1 1 
Net income  87    87 
Other comprehensive loss, net  �� (13) 0 (13)
Dividends declared ($0.28 per share)  (50)   (50)
Stock incentive plan activity 12   (7) 5 
Repurchase of common stock    (60) (60)
Balance at March 31, 2021$2 $2,049 $1,967 $(426)$(655)$9 $2,946 


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The following table shows the changes in stockholders' equity for the ninethree months ended September 30, 2019:March 31, 2020:
Common
Stock

Capital in Excess of Par Value
Retained
Earnings
Accumulated Other
Comprehensive
Income (Loss)
Treasury StockNon-Controlling InterestTotal
Balance at January 1, 2019$$1,950 $1,639 $(336)$(487)$14 $2,782 
Sale of business  — —  (2)(2)
Net income— — 79 — — — 79 
Other comprehensive income, net— — — 20 — — 20 
Dividends declared ($0.24 per share)— — (44)— — — (44)
Stock incentive plan activity— 12 — — (14)— (2)
Repurchase of common stock— — — — (25)— (25)
Balance at March 31, 2019$$1,962 $1,674 $(316)$(526)$12 $2,808 
Net income— — 139 — — — 139 
Other comprehensive loss, net— — — (11)— — (11)
Dividends declared ($0.24 per share)— — (43)— — — (43)
Stock incentive plan activity— 13 — — — — 13 
Balance at June 30, 2019$$1,975 $1,770 $(327)$(526)$12 $2,906 
Net income— — 65 — — — 65 
Other comprehensive loss, net— — — (37)— — (37)
Distribution to minority shareholders— — — — — (3)(3)
Dividends declared ($0.24 per share)— — (44)— — — (44)
Stock incentive plan activity— — — — — 
Balance at September 30, 2019$$1,983 $1,791 $(364)$(526)$$2,895 
Common
Stock

Capital in Excess of Par Value
Retained
Earnings
Accumulated Other
Comprehensive
Income (Loss)
Treasury StockNon-Controlling InterestTotal
Balance at January 1, 2020$$1,991 $1,866 $(375)$(527)$10 $2,967 
Cumulative effect of change in accounting principle— — (2)— — — (2)
Net income— — 38 — — — 38 
Other comprehensive loss, net— — — (86)— (1)(87)
Dividends declared ($0.26 per share)— — (48)— — — (48)
Stock incentive plan activity— 13 — — (10)— 
Repurchase of common stock— — — — (50)— (50)
Balance at March 31, 2020$$2,004 $1,854 $(461)$(587)$$2,821 

Note 15.13. Share-Based Compensation Plans
Share-based compensation expense was $3$9 million and $19$8 million during the three and nine months ended September 30,March 31, 2021 and 2020, respectively, and $7 million and $23 million during the three and nine months ended September 30, 2019, respectively. The unrecognized compensation expense related to our stock options, restricted stock units and performance share units was $7$10 million, $25$33 million and $10$17 million, respectively, at September 30, 2020March 31, 2021 and is expected to be recognized over a weighted average period of 1.9, 1.92.3, 2.4 and 22.9 years, respectively. The amount of cash received from the exercise of stock options was $10$3 million and $10$5 million for the ninethree months ended September 30,March 31, 2021 and 2020, and 2019, respectively.
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Stock Option Grants
The following is a summary of the changes in outstanding stock options for the ninethree months ended September 30, 2020March 31, 2021:
Share units
(in thousands)
Weighted
Average
Exercise
Price / Share
Weighted  Average
Remaining
Contractual
Term (Years)
Aggregate Intrinsic Value (in millions)
Outstanding at January 1, 20202,040 $48.56 6.3
Granted548 74.00 
Exercised(260)37.95 
Forfeited and expired(65)77.45 
Outstanding at September 30, 20202,263 $55.11 6.6$64 
Options exercisable at September 30, 20201,487 $45.33 5.3$56 
Vested and expected to vest as of September 30, 20202,175 $54.37 6.4$62 
Share units
(in thousands)
Weighted
Average
Exercise
Price / Share
Weighted  Average
Remaining
Contractual
Term (Years)
Aggregate Intrinsic Value (in millions)
Outstanding at January 1, 20211,961 $56.66 6.4
Granted257 102.23 
Exercised(51)57.01 
Forfeited and expired(1)24.60 
Outstanding at March 31, 20212,166 $62.04 6.6$92 
Options exercisable at March 31, 20211,440 $51.46 5.3$77 
Vested and expected to vest as of March 31, 20212,073 $60.95 6.5$91 
The total intrinsic value of options exercised (which is the amount by which the stock price exceeded the exercise price of the options on the date of exercise) during the ninethree months ended September 30, 2020March 31, 2021 was $12.0$2.3 million.
Stock Option Fair Value
The fair value of each option grant was estimated on the date of grant using the binomial lattice pricing model which incorporates multiple and variable assumptions over time, including assumptions such as employee exercise patterns, stock price volatility and changes in dividends. The following are weighted-average assumptions for 20202021 grants:
Volatility24.0726.30 %
Risk-free interest rate15.120.86 %
Dividend yield1.431.10 %
Expected term (in years)5.85.7
Weighted-average fair value / share$14.6923.20 
Expected volatility is calculated based on an analysis of historic volatility measures for Xylem. We use historical data to estimate option exercise and employee termination behavior within the valuation model. Employee groups and option characteristics are considered separately for valuation purposes. The expected term represents an estimate of the period of time options are expected to remain outstanding. The risk-free rate is based on the United StatesU.S. Treasury yield curve in effect at the time of option grant.
Restricted Stock Unit Grants
The following is a summary of restricted stock unit activity for the ninethree months ended September 30, 2020March 31, 2021. The fair value of the restricted share unit awards is determined using the closing price of our common stock on date of grant:
Share units
(in thousands)
Weighted
Average
Grant Date
Fair Value /Share
Outstanding at January 1, 2020512 $68.95 
Granted334 75.35 
Vested(251)63.86 
Forfeited(38)75.41 
Outstanding at September 30, 2020557 $74.59 


Share units
(in thousands)
Weighted
Average
Grant Date
Fair Value /Share
Outstanding at January 1, 2021537 $74.62 
Granted191 102.23 
Vested(197)76.56 
Forfeited(2)80.74 
Outstanding at March 31, 2021529 $83.77 
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ROIC Performance Share Unit Grants
The following is a summary of Return on Invested Capital ("ROIC") performance share unit grants for the ninethree months ended September 30, 2020.March 31, 2021. The fair value of the ROIC performance share units is equal to the closing share price on the date of the grant:
Share units
 (in thousands)
Weighted
Average
Grant Date
Fair Value /Share
Outstanding at January 1, 2020225 $64.51 
Granted78 78.30 
Vested(89)49.15 
Forfeited(16)76.83 
Outstanding at September 30, 2020198 $75.86 
Share units
 (in thousands)
Weighted
Average
Grant Date
Fair Value /Share
Outstanding at January 1, 2021182 $76.12 
Granted60 102.23 
Forfeited(58)75.10 
Outstanding at March 31, 2021184 $84.55 

TSR Performance Share Unit Grants
The following is a summary of our Total Shareholder Return ("TSR") performance share unit grants for the ninethree months ended September 30, 2020:March 31, 2021:
Share units
(in thousands)
Weighted
Average
Grant Date
Fair Value /Share
Share units
(in thousands)
Weighted
Average
Grant Date
Fair Value /Share
Outstanding at January 1, 2020225 $75.80 
Outstanding at January 1, 2021Outstanding at January 1, 2021182 $96.98 
GrantedGranted78 100.69 Granted60 117.56 
Adjustment for Market Condition Achieved (a)Adjustment for Market Condition Achieved (a)35 49.15 Adjustment for Market Condition Achieved (a)35 98.79 
VestedVested(124)49.15 Vested(93)98.79 
Forfeited(16)76.83 
Outstanding at September 30, 2020198 $96.41 
Outstanding at March 31, 2021Outstanding at March 31, 2021184 $102.82 
(a) Represents an increase in the number of original TSR performance share units awarded based on the final market condition achievement at the end of the performance period of such awards.
The fair value of TSR performance share units was calculated on the date of grant using a Monte Carlo simulation model utilizing several key assumptions, including expected Company and peer company share price volatility, correlation coefficients between peers, the risk-free rate of return, the expected dividend yield and other award design features. The following are weighted-average assumptions for 20202021 grants:

Volatility22.633.5 %
Risk-free interest rate1.080.24 %

ESG Performance Share Unit Grants
During the first quarter of 2021, we issued a special grant of less than 0.1 million ESG performance share units. The shares will vest after 5 years based on our performance against certain of the Company's 2025 sustainability goals.

Note 16.14. Capital Stock
For the three and nine months ended September 30,March 31, 2021 and March 31, 2020, the Company repurchased less than 0.1approximately 0.7 million shares of common stock for approximately $1$67 million and approximately 0.8 million shares of common stock for $61 million, respectively. For the three and nine months ended September 30, 2019, the Company repurchased less than 0.1 million shares of common stock for less than $1 million and approximately 0.5 million shares of common stock for $39$60 million, respectively. Repurchases include both share repurchase programs approved by the Board of Directors and repurchases in relation to settlement of employee tax withholding obligations due as a result of the vesting of restricted stock units. The details of repurchases by each program are as follows:
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On August 24, 2015, our Board of Directors authorized the repurchase of up to $500 million in shares with no expiration date. The program's objective is to deploy our capital in a manner that benefits our shareholders and maintains our focus on growth. There were noapproximately 0.6 million shares repurchased for $60 million under the program for the three months ended September 30, 2020.March 31, 2021. For the ninethree months ended September 30,March 31, 2020, we repurchased approximately 0.7 million shares for $50 million. There were no shares repurchased under the program for the three months ended September 30, 2019. For the nine months ended September 30, 2019, we repurchased approximately 0.3 million shares for $25 million. There are up to $288$228 million in shares that may still be purchased under this plan as of September 30, 2020.March 31, 2021.
Aside from the aforementioned repurchase program, we repurchased less thanapproximately 0.1 million shares and approximately 0.1 million shares for approximately $1$7 million and $11$10 million for the three and nine months ended September 30,March 31, 2021 and 2020, respectively, in relation to settlement of employee tax withholding obligations due as a result of the vesting of restricted stock units. Likewise, we repurchased less than 0.1 million shares and approximately 0.2 million shares for less than $1 million and approximately $14 million for the three and nine months ended September 30, 2019, respectively.


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Note 17.15. Accumulated Other Comprehensive Loss
The following table provides the components of accumulated other comprehensive loss for the ninethree months ended September 30, 2020:March 31, 2021:
(in millions)Foreign Currency TranslationPostretirement Benefit PlansDerivative InstrumentsTotal
Balance at January 1, 2020$(103)$(269)$(3)$(375)
Foreign currency translation adjustment(77)  (77)
Tax on foreign currency translation adjustment(13)  (13)
Amortization of prior service cost and net actuarial loss on postretirement benefit plans into other non-operating income (expense), net 4  4 
Income tax impact on amortization of postretirement benefit plan items (1) (1)
Unrealized loss on derivative hedge agreements  (2)(2)
Reclassification of unrealized loss on foreign exchange agreements into revenue  2 2 
Reclassification of unrealized loss on foreign exchange agreements into cost of revenue  1 1 
Balance at March 31, 2020$(193)$(266)$(2)$(461)
Foreign currency translation adjustment35   35 
Tax on foreign currency translation adjustment9   9 
Amortization of prior service cost and net actuarial loss on postretirement benefit plans into other non-operating income (expense), net 4  4 
Income tax impact on amortization of postretirement benefit plan items (1) (1)
Unrealized gain on derivative hedge agreements  6 6 
Income tax benefit on unrealized gain on derivative hedge agreements  (1)(1)
Reclassification of unrealized gain on foreign exchange agreements into revenue  (1)(1)
Reclassification of unrealized loss on foreign exchange agreements into cost of revenue  1 1 
Balance at June 30, 2020$(149)$(263)$3 $(409)
Foreign currency translation adjustment(10)  (10)
Tax on foreign currency translation adjustment18   18 
Amortization of prior service cost and net actuarial loss on postretirement benefit plans into other non-operating income (expense), net 4  4 
Income tax impact on amortization of postretirement benefit plan items (1) (1)
Unrealized gain on derivative hedge agreements  4 4 
Reclassification of unrealized gain on foreign exchange agreements into revenue  (2)(2)
Balance at September 30, 2020$(141)$(260)$5 $(396)



(in millions)Foreign Currency TranslationPost-retirement Benefit PlansDerivative InstrumentsTotal
Balance at January 1, 2021$(86)$(330)$3 $(413)
Foreign currency translation adjustment10   10 
Tax on foreign currency translation adjustment(14)  (14)
Amortization of prior service cost and net actuarial loss on post-retirement benefit plans into other non-operating income (expense), net 5  5 
Income tax impact on amortization of postretirement benefit plan items (1) (1)
Unrealized loss on derivative hedge agreements  (11)(11)
Income tax benefit on unrealized loss on derivative hedge agreements  1 1 
Reclassification of unrealized gain on foreign exchange agreements into revenue  (2)(2)
Reclassification of unrealized gain on foreign exchange agreements into cost of revenue  (1)(1)
Balance at March 31, 2021$(90)$(326)$(10)$(426)

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The following table provides the components of accumulated other comprehensive loss for the ninethree months ended September 30, 2019:March 31, 2020:
(in millions)(in millions)Foreign Currency TranslationPostretirement Benefit PlansDerivative InstrumentsTotal(in millions)Foreign Currency TranslationPost-retirement Benefit PlansDerivative InstrumentsTotal
Balance at January 1, 2019$(121)$(214)$(1)$(336)
Balance at January 1, 2020Balance at January 1, 2020$(103)$(269)$(3)$(375)
Foreign currency translation adjustmentForeign currency translation adjustment29 — — 29 Foreign currency translation adjustment(77)— — (77)
Tax on foreign currency translation adjustmentTax on foreign currency translation adjustment(4)— — (4)Tax on foreign currency translation adjustment(13)— — (13)
Amortization of prior service cost and net actuarial loss on postretirement benefit plans into other non-operating income (expense), net— — 
Amortization of prior service cost and net actuarial loss on post-retirement benefit plans into other non-operating income (expense), netAmortization of prior service cost and net actuarial loss on post-retirement benefit plans into other non-operating income (expense), net— — 
Income tax impact on amortization of postretirement benefit plan items— (1)— (1)
Income tax impact on amortization of post-retirement benefit plan itemsIncome tax impact on amortization of post-retirement benefit plan items— (1)— (1)
Unrealized loss on derivative hedge agreementsUnrealized loss on derivative hedge agreements— — (9)(9)Unrealized loss on derivative hedge agreements— — (2)(2)
Income tax benefit on unrealized loss on derivative hedge agreements— — 
Reclassification of unrealized loss on foreign exchange agreements into revenueReclassification of unrealized loss on foreign exchange agreements into revenue— — Reclassification of unrealized loss on foreign exchange agreements into revenue— — 
Reclassification of unrealized loss on foreign exchange agreements into cost of revenueReclassification of unrealized loss on foreign exchange agreements into cost of revenue— — Reclassification of unrealized loss on foreign exchange agreements into cost of revenue— — 
Balance at March 31, 2019$(96)$(213)$(7)$(316)
Foreign currency translation adjustment(18)— — (18)
Tax on foreign currency translation adjustment— — 
Amortization of prior service cost and net actuarial loss on postretirement benefit plans into other non-operating income (expense), net— — 
Balance at March 31, 2020Balance at March 31, 2020$(193)$(266)$(2)$(461)
Reclassification of unrealized loss on foreign exchange agreements into revenue— — 
Reclassification of unrealized loss on foreign exchange agreements into cost of revenue— — 
Balance at June 30, 2019$(111)$(211)$(5)$(327)
Foreign currency translation adjustment(20)— — (20)
Tax on foreign currency translation adjustment(13)— — (13)
Changes in postretirement benefit plans— (11)— (11)
Amortization of prior service cost and net actuarial loss on postretirement benefit plans into other non-operating income (expense), net— — 
Settlement charge released into other non-operating income (expense), net— — 
Unrealized loss on derivative hedge agreements— — (5)(5)
Reclassification of unrealized loss on foreign exchange agreements into revenue— — 
Reclassification of unrealized loss on foreign exchange agreements into cost of revenue— — 
Balance at September 30, 2019$(144)$(213)$(7)$(364)

Note 18.16. Commitments and Contingencies
Legal Proceedings
From time to time we are involved in legal and regulatory proceedings that are incidental to the operation of our businesses (or the business operations of previously-owned entities). These proceedings may seek remedies relating to matters including environmental, tax, intellectual property, acquisitions or divestitures, product liability,
28


and property damage, personal injury, privacy, employment, labor and pension, government contract issues and commercial or contractual disputes.
From time to time, claims may be asserted against Xylem alleging injury caused by any of our products resulting from asbestos exposure. We believe there are numerous legal defenses available for such claims and would defend ourselves vigorously. Pursuant to the Distribution Agreement among ITT Corporation (now ITT LLC), Exelis (acquired by Harris Corporation, now L3Harris Technologies, Inc.) and Xylem, ITT Corporation (now ITT LLC) has an obligation to indemnify, defend and hold Xylem harmless for asbestos product liability matters, including settlements, judgments, and legal defense costs associated with all pending and future claims that may arise from past sales of ITT’s legacy products. We believe ITT Corporation (now ITT LLC) remains a substantial entity with sufficient financial resources to honor its obligations to us.
See Note 6,4, "Income Taxes", of our condensed consolidated financial statements for a description of a pending tax litigation matter.
Although the ultimate outcome of any legal matter cannot be predicted with certainty, based on present information, including our assessment of the merits of the particular claims, we do not believe it is reasonably possible that any asserted or unasserted legal claims or proceedings, individually or in aggregate, will have a material adverse effect on our results of operations, or financial condition. We have estimated and accrued $3$5 million and $5$6 million as of September 30, 2020March 31, 2021 and December 31, 2019,2020, respectively, for these general legal matters.
Indemnifications
As part of our 2011 spin-off from our former parent, ITT Corporation (now ITT LLC), Exelis Inc. (acquired by Harris Corporation, now L3Harris Technologies, Inc.) and Xylem will indemnify, defend and hold harmless each of the other parties with respect to such parties’ assumed or retained liabilities under the Distribution Agreement and breaches of the Distribution Agreement or related spin agreements. The former parent’sITT LLC's indemnification obligations include asserted and unasserted asbestos and silica liability claims that relate to the presence or alleged presence of asbestos or silica in products manufactured, repaired or sold prior to October 31, 2011, the Distribution Date, subject to limited exceptions with respect to certain employee claims, or in the structure or material of any building or facility, subject to exceptions with respect to employee claims relating to Xylem buildings or facilities. The
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indemnification associated with pending and future asbestos claims does not expire. Xylem has not recorded a liability for material matters for which we expect to be indemnified by the former parent or Exelis Inc. through the Distribution Agreement and we are not aware of any claims or other circumstances that would give rise to material payments from us under such indemnifications. On May 29, 2015, Harris Inc. acquired Exelis.  As the parent of Exelis, Harris Inc. is responsible for Exelis’ indemnification obligations under the Distribution Agreement.
Guarantees
We obtain certain stand-by letters of credit, bank guarantees, surety bonds and insurance letters of credit from third-party financial institutions in the ordinary course of business when required under contracts or to satisfy insurance relatedinsurance-related requirements. As of September 30, 2020March 31, 2021 and December 31, 2019,2020, the amount of surety bonds, bank guarantees, insurance letters of credit and stand-by letters of credit was $378$392 million and $340$378 million, respectively.
Environmental
In the ordinary course of business, we are subject to federal, state, local, and foreign environmental laws and regulations. We are responsible, or are alleged to be responsible, for ongoing environmental investigation and remediation of sites in various countries. These sites are in various stages of investigation and/or remediation and in many of these proceedings our liability is considered de minimis. We have received notification from the United StatesU.S. Environmental Protection Agency, and from similar state and foreign environmental agencies, that a number of sites formerly or currently owned and/or operated by Xylem or for which we are responsible under the Distribution Agreement, and other properties or water supplies that may be or have been impacted from those operations, contain disposed or recycled materials or wastes and require environmental investigation and/or remediation. These sites include instances where we have been identified as a potentially responsible party under federal and state environmental laws and regulations.
Accruals for environmental matters are recorded on a site-by-site basis when it is probable that a liability has been incurred and the amount of the liability can be reasonably estimated, based on current law and existing technologies. Our accrued liabilities for these environmental matters represent our best estimates related to the investigation and remediation of environmental media such as water, soil, soil vapor, air and structures, as well as
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related legal fees. These estimates, and related accruals, are reviewed quarterly and updated for progress of investigation and remediation efforts and changes in facts and legal circumstances. Liabilities for these environmental expenditures are recorded on an undiscounted basis. We have estimated and accrued $3 million and $3 million as of September 30, 2020March 31, 2021 and December 31, 20192020 for environmental matters.
It is difficult to estimate the final costs of investigation and remediation due to various factors, including incomplete information regarding particular sites and other potentially responsible parties, uncertainty regarding the extent of investigation or remediation and our share, if any, of liability for such conditions, the selection of alternative remedial approaches, and changes in environmental standards and regulatory requirements. We believe the total amount accrued is reasonable based on existing facts and circumstances.
Warranties
We warrant numerous products, the terms of which vary widely. In general, we warrant products against defect and specific non-performance. The table below provides the changes in ourthe combined current and non-current product warranty accrual:accruals over each period:
(in millions)(in millions)20202019(in millions)20212020
Warranty accrual – January 1Warranty accrual – January 1$41 $60 Warranty accrual – January 1$65 $41 
Net charges for product warranties in the periodNet charges for product warranties in the period44 20 Net charges for product warranties in the period8 22 
Settlement of warranty claimsSettlement of warranty claims(24)(32)Settlement of warranty claims(9)(7)
Warranty accrual - September 30$62 $46 
Foreign currency and otherForeign currency and other(2)(1)
Warranty accrual - March 31Warranty accrual - March 31$62 $55 

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Note 19.17. Segment Information
Our business has 3 reportable segments: Water Infrastructure, Applied Water and Measurement & Control Solutions. When determining the reportable segments, the Company aggregated operating segments based on their similar economic and operating characteristics. The Water Infrastructure segment focuses on the transportation and treatment of water, offering a range of products including water, wastewater and storm water pumps, treatment equipment, and controls and systems. The Applied Water segment serves many of the primary uses of water and focuses on the residential, commercial and industrial markets. The Applied Water segment's major products include pumps, valves, heat exchangers, controls and dispensing equipment. The Measurement & Control Solutions segment focuses on developing advanced technology solutions that enable intelligent use and conservation of critical water and energy resources as well as analytical instrumentation used in the testing of water. The Measurement & Control Solutions segment's major products include smart metering, networked communications, measurement and control technologies, critical infrastructure technologies, software and services including cloud-based analytics, remote monitoring and data management, leak detection and pressure monitoring solutions and testing equipment.
Additionally, we have Regional selling locations, which consist primarily of selling and marketing organizations and related support services, that offer products and services across our reportable segments. Corporate and other consists of corporate office expenses including compensation, benefits, occupancy, depreciation, and other administrative costs, as well as charges related to certain matters, such as environmental matters, that are managed at a corporate level and are not included in the business segments in evaluating performance or allocating resources.

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The accounting policies of each segment are the same as those described in the summary of significant accounting policies (see Note 1 in the 20192020 Annual Report). The following tables containtable contains financial information for each reportable segment:
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30, March 31,
(in millions)(in millions)2020201920202019(in millions)20212020
Revenue:Revenue:Revenue:
Water InfrastructureWater Infrastructure$524 $531 $1,463 $1,574 Water Infrastructure$509 $438 
Applied WaterApplied Water364 376 1,039 1,149 Applied Water393 338 
Measurement & Control SolutionsMeasurement & Control Solutions332 389 1,001 1,155 Measurement & Control Solutions354 347 
TotalTotal$1,220 $1,296 $3,503 $3,878 Total$1,256 $1,123 
Operating Income:Operating Income:Operating Income:
Water InfrastructureWater Infrastructure$89 $97 $201 $246 Water Infrastructure$71 $39 
Applied WaterApplied Water56 61 144 179 Applied Water66 47 
Measurement & Control SolutionsMeasurement & Control Solutions(62)(136)(120)(94)Measurement & Control Solutions9 (12)
Corporate and otherCorporate and other(10)(11)(37)(40)Corporate and other(13)(13)
Total operating incomeTotal operating income$73 $11 $188 $291 Total operating income$133 $61 
Interest expenseInterest expense$22 $16 $56 $52 Interest expense$21 $16 
Other non-operating (expense) income, net(1)(7)(5)(2)
Gain from sale of business0 0 
Income (loss) before taxes$50 $(12)$127 $238 
Other non-operating income (expense), netOther non-operating income (expense), net2 (3)
Income before taxesIncome before taxes$114 $42 
Depreciation and Amortization:Depreciation and Amortization:Depreciation and Amortization:
Water InfrastructureWater Infrastructure$13 $15 $44 $46 Water Infrastructure$13 $15 
Applied WaterApplied Water7 18 17 Applied Water6 
Measurement & Control SolutionsMeasurement & Control Solutions36 36 106 107 Measurement & Control Solutions36 36 
Regional selling locations (a)Regional selling locations (a)4 15 14 Regional selling locations (a)5 
Corporate and otherCorporate and other3 6 Corporate and other2 
TotalTotal$63 $65 $189 $192 Total$62 $64 
Capital Expenditures:Capital Expenditures:Capital Expenditures:
Water InfrastructureWater Infrastructure$9 $14 $27 $65 Water Infrastructure$11 $10 
Applied WaterApplied Water4 16 15 Applied Water4 
Measurement & Control SolutionsMeasurement & Control Solutions22 21 73 74 Measurement & Control Solutions21 27 
Regional selling locations (b)Regional selling locations (b)6 18 13 Regional selling locations (b)3 
Corporate and otherCorporate and other0 2 Corporate and other0 
TotalTotal$41 $46 $136 $175 Total$39 $51 
(a)Depreciation and amortization expense incurred by the Regional selling locations was included in an overall allocation of Regional selling location costs to the segments; however, a certain portion of that expense was not specifically identified to a segment. That expense is captured in this Regional selling location line.
(b)Represents capital expenditures incurred by the Regional selling locations not allocated to the segments.
 

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ITEM 2.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read in conjunction with the condensed consolidated financial statements, including the notes, included elsewhere in this report on Form 10-Q (this "Report").
This Report contains information that may constitute “forward-looking statements" within the meaning of Section 27A of the Private Securities Litigation Reform Act of 1995.1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Generally, the words “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” "contemplate," "predict," “project,” “forecast,” “likely,” “believe,” “target,” “will,” “could,” “would,” “should,” "potential," "may" and similar expressions or their negative, may, but are not necessary to, identify forward-looking statements. By their nature, forward-looking statements address uncertain matters and include any statements that: are not historical, such as statements about the Company’s capitalization, restructuring and realignmentour strategy, financial plans, and future strategic plans; describe the Company’s business strategy, outlook, objectives, plans, intentions or goals; or address operatingpossible or future results of operations or financial performance, events or developments that we expect or anticipate will occur in the future - including statements relating to orders, revenues, operating margins and earnings per share growth,growth.
Although we believe that the expectations reflected in any of our forward-looking statements are reasonable, actual results could differ materially from those projected or assumed in any of our forward-looking statements. Our future financial condition and expressing general views about future operating results. Forward-lookingresults of operations, as well as any forward-looking statements, involve knownare subject to change and unknownto inherent risks and uncertainties, many of which are beyond our control. Additionally, many of these risks and other importantuncertainties are, and may continue to be, amplified by the coronavirus (“COVID-19”) pandemic. Important factors that could cause our actual results, performance and achievements, or industry results to differ materially from those expressedestimates or projections contained in or implied in, or reasonably inferred from, such statements. The novel coronavirus (“COVID-19”) pandemic isby our forward-looking statements include, among others, the following: overall industry and may continue to amplify manyeconomic conditions, including industrial, governmental and private sector spending and the strength of these risksthe residential and uncertainties.
Factors that could cause results to differ materially from those anticipated include: overallcommercial real estate markets; geopolitical, regulatory, economic and business conditions;other risks associated with international operations; continued uncertainty around the COVID-19 pandemic’s uncertain magnitude, duration geographic reach and impact on the global economy; the current and future impact of the COVID-19 pandemicimpacts on our business, operations, growth, projections,and financial condition, operations, cash flows,as well as uncertainty around approved vaccines and liquidity, including from adverse economic conditions on our performance or customer markets caused by the COVID-19 pandemic;pace of recovery when the pandemic subsides; actual or potential other epidemics, pandemics or global health crises; geopoliticalmanufacturing and operating cost increases due to inflation, prevailing price changes, tariffs and other risks associated with our international operations that could affect customer markets and our business, such as military actions, protectionism, economic sanctions or trade barriers, including tariffs and embargoes, and non-compliance with laws or regulations, including those pertaining to foreign corrupt practices, data privacy, export and import and competition; potential for unexpected cancellations or delays of customer orders in our reported backlog;factors; fluctuations in foreign currency exchange rates; disruption, competition and pricing pressures in the markets we serve; industrial, governmental and private sector spending; the strength of housing and related markets; weather conditions; ability to retain and attract talent and key members of management; our relationship with and the performance of our supply chain, including channel partners; our ability to successfully identify, complete and integrate acquisitions; our ability to borrow or refinance our existing indebtedness; availability of liquidity sufficient to meet our needs; uncertainty from the expected discontinuance of LIBOR and transition to another interest rate benchmark; changes in the value of goodwill or intangible assets; uncertainty related to restructuring and realignment actions and related charges and savings, including with respect to the amount and timing of estimated costs and savings, the timing of or delays in implementing actions, and our ability to realize all of the anticipated cost savings, all of which are subject to change as the Company makes decisions and refines plans and estimates over time; management and employee distraction resulting from restructuring actions; timing delays in implementing strategic initiatives; our ability to continue strategic investments for growth; risks relating to products, including defects, security, liability and recalls; governmental or regulatory claims or investigations; cybersecurity attacks, breachesincidents or other disruptions of information technology systems on which we rely, or oninvolving our products; disruptions in operations at our facilities or that of third parties upon which we rely; availability of products, parts, electronic components and raw materials from our supply chain; availability, regulation and interference with radio spectrum used by some of our products; our sustainability initiatives;ability to retain and attract senior management and other key talent; uncertainty related to restructuring and realignment actions and related charges and savings; our ability to continue strategic investments for growth; our ability to successfully identify, execute and integrate acquisitions; risks relating to products, including defects, security, warranty and liability claims, and recalls; difficulty predicting our financial results, including uncertainties due to the usenature of proceeds from our green bond offering, includingshort- and long-cycle businesses; volatility in our results due to weather conditions; our ability to borrow or refinance our existing indebtedness and the availability of liquidity sufficient to meet our needs; risk of future impairments to goodwill and other intangible assets; failure to appropriately allocatecomply with, or change in, laws or regulations, including those pertaining to anti-corruption, data privacy and security, export and import, competition, and the net proceedsenvironment and climate change; changes in our effective tax rates or meet the investment requirements of certain environmentally-focused investors; litigationtax expenses; legal, governmental or regulatory claims, investigations or proceedings and associated contingent liabilities; and other factors set forth under “Item 1A. Risk Factors” in our 2019 Annual Report, "Item 1A. Risk Factors" in the Company's Quarterly Report on Form 10-Q10-K for the quarteryear ended MarchDecember 31, 2020 ("2020 Annual Report") and in subsequent filings we have made or may make with the SEC.Securities and Exchange Commission (“SEC”).
All forward-looking statements made herein are based on information currently available to the Companyus as of the date of this Report. The Company undertakesWe undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.
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Overview
Xylem is a leading global water technology company. We design, manufacture and service highly engineered products and solutions ranging across a wide variety of critical applications in utility, industrial, residential and commercial building services settings. Our broad portfolio of solutions addresses customer needs across the water cycle, from the delivery, measurement and use of drinking water to the collection, test, treatment and analysis of wastewater to the return of water to the environment. Our product and service offerings are organized into three reportable segments that are aligned around the critical market applications they provide: Water Infrastructure, Applied Water and Measurement & Control Solutions.
Water Infrastructure serves the water infrastructure sector with pump systems that transport water from aquifers, lakes, rivers and seas; with filtration, ultraviolet and ozone systems that provide treatment, making the water fit to use; and pumping solutions that move the wastewater and storm water to treatment facilities where our mixers, biological treatment, monitoring and control systems provide the primary functions in the treatment process. We also provide sales and rental of specialty dewatering pumps and related equipment and services. Additionally, our offerings use monitoring and control, smart and connected technologies to allow for remote monitoring of performance and enable products to self-optimize pump operations maximizing energy efficiency and minimizing unplanned downtime and maintenance for our customers. In the Water Infrastructure segment, we provide the majority of our sales directly to customers along with strong applications expertise, while the remaining amount is through distribution partners.
Applied Water serves the water usage applications sector with water pressure boosting systems for heating, ventilation and air conditioning, and for fire protection systems to the residential and commercial building services markets. In addition, our pumps, heat exchangers and controls provide cooling to power plants and manufacturing facilities, circulation for food and beverage processing, as well as boosting systems for agricultural irrigation. In the Applied Water segment, we provide the majority of our sales through long-standing relationships with many of the leading independent distributors in the markets we serve, with the remainder going directly to customers.
Measurement & Control Solutions primarily serves the utility infrastructure solutions and services sector by delivering communications, smart metering, measurement and control technologies and critical infrastructure technologies that allow customers to more effectively use their distribution networks for the delivery, monitoring and control of critical resources such as water, electricity and natural gas. We also provide analytical instrumentation used to measure and analyze water quality, flow and level in clean water, wastewater, surface water and coastal environments. Additionally, we offer software and services including cloud-based analytics, remote monitoring and data management, leak detection, condition assessment, asset management and pressure monitoring solutions. We also offer smart lighting solutions that improve efficiency and public safety efforts across communities. In the Measurement & Control Solutions segment, we generate our sales through a combination of long-standing relationships with leading distributors and dedicated channel partners as well as direct sales depending on the regional availability of distribution channels and the type of product.
COVID-19 Pandemic
The global spread of COVID-19 has curtailed the movement of people, goods and services worldwide, including in many of the regions where we sell our products and services and conduct operations.
This section summarizes the most significant impacts related to the COVID-19 pandemic that we have experienced to date, and we have included additional details as applicable throughout other sections of this Report. Many of these impacts did not begin to be felt broadly across our businesses until the latter part of the first quarter of 2020 and have continued through the third quarter. As the COVID-19 pandemic began to unfold in the first quarter of 2020, Xylem deployed a COVID-19 Response Team, responsible for Xylem's Pandemic Plan, which is designed to aid in prevention, preparedness, response and recovery at our sites and across the Company. Update
Depending on the severity, magnitude and duration of the COVID-19 pandemic and its economic consequences, we anticipate that it will become more difficult to distinguish specific aspects of our operational and financial performance that are most directly related to COVID-19the pandemic from those that are more broadly influenced by ongoing macroeconomic, market and industry dynamics that are,may be, to varying degrees, related to the COVID-19 pandemic and its consequences.
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Public health officials have recommended, or governments have mandated, precautions to mitigate the spread of COVID-19, including stay at home or similar measures, such as travel restrictions, for periods of time in many of the areas in which we operate. Operationally, our production facilities located in Latin America, Europe and Asia Pacific experienced reduced production levels due to such measures to varying degrees during the year, particularly during the first and second quarter. Currently, our overall operating capacity remains just over 90% globally, with all of our production facilities operational. In order to maintain a safe work environment, our production facilities continue to spread out operations over multiple shifts and implement other protective measures such as temperature screening and social distancing, while maintaining operational capabilities.
The COVID-19 pandemic is alsoas well as broader market dynamics have adversely affecting,affected, and isare expected to continue to adversely affect, our operations, supply chainschains. We have experienced shortages in the supply of components, parts and businesses. While we expect, from time to time, to experienceraw materials, as well as unpredictable interruptions with our external suppliers wein 2021 that have enhancedled to increased logistics costs. We continue to enhance our supplier pulsing and redundancy to minimize those impacts.
To date, the most significant operational impactshelp mitigate these challenges. Additionally, we have experienced are volume reductions ranging across all segments and major geographic regions.
Future demand for our products and services is uncertain asin the COVID-19 pandemic has also had an adverse impact on many of the customers we serve. As such, we havepast and may continue to experience decreasedtake measures with respect to buffer stock or delayed demand foruse of alternative suppliers to mitigate the impacts of freight and logistics delays and bolster our productsaccess to raw materials and services, as well as changes in the payment patterns of our customers. At the end of the third quarter, total backlog increased 21.7% as compared to December 31, 2019components. If these shortages and there has not beeninterruptions are sustained, or if additional interruptions occur, they could have a notable increase in contract cancellations to date. In many cases, Xylem’s products and services are considered "essential services" under various governmental mandates, and as a result we did not experience significant issues in our ability to distribute products or services, aside from customer-driven project delays, inability to access or travel to customer sites and shipping delays due to stay at home measures. However, because the severity, magnitude and duration of the COVID-19 pandemic and its economic consequences are uncertain and rapidly changing, the pandemic’s ongoing and future impactsnegative impact on our business, financial condition, results of operations, and stock price remain uncertain and difficult to predict, but we expect our results to continue to be adversely impacted beyond the quarter ending September 30, 2020.operations. Our current overall operating capacity approximates normal levels globally.
In response to the changes in business and economic conditions arising as a result of the COVID-19 pandemic, management committed to restructuring activities across our businesses and functions globally during the second quarter of 2020. These initiatives are designed to support our long-term financial resilience and simplify our operations, strengthen our competitive positioning and better serve our customers. In light of the uncertainty created by the COVID-19 pandemic, we have also proactively taken further cost reduction actions which include a temporary 20% reduction in the base salary of the Company's Chief Executive Officer ("CEO") and all direct reports to the CEO and a temporary 20% reduction in annual cash retainer fees payable to our Board of Directors. These temporary reductions are effective from June 1, 2020 through December 31, 2020. Additionally, we have committed to reduced capital expenditure and discretionary operating spending during the year.
Xylem has taken measures to protect the health and safety of our employees and work with our customers to minimize potential disruptions. In the first quarter, we implemented a support pay program for employees impacted by COVID-19, and an essential services premium pay program for the benefit of employees whose roles are classified as an “essential service” and, as such, are required to work either onsite at a Xylem facility or in the field supporting customers during periods of mandated stay at home or similar measures. These programs will remain in place through the end of 2020 and continue to be evaluated for continuation as necessary going forward.
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Xylem Watermark, our corporate social responsibility program, is also supportingcontinues to support our communities in addressing the challenges posed by this global pandemic through its partnership with Americares and UNICEF, as well as the expansion of the Partner Community Grants program and matching donations program for employees and partners, and other philanthropic commitments.
Xylem continues to focus on the health and safety of our employees, working with our customers to help them minimize potential disruptions and positively impact our communities. Our support pay program for employees impacted by COVID-19 remains in place and is evaluated for continuation, as necessary.
Many of our offices globally have transitioned toremain in a substantially remote work from home status with no material disruption to operations, financial reporting systems, internal control over financial reporting or disclosure controls and procedures. As public health officials and governments ease recommendations and regulations regarding stay at home measures, our COVID-19 Response Team is applyingapplies a set of Xylem "Return to Workplace" health and safety guidelines for remote workers to return to our facilities. These guidelines require government officials to first declare an easing of their restrictions, upon which we do a full review of our site to determine its readiness and follow a phased return to work approach, all in service to help ensure the safety of our people.
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We will continue to work with our customers, employees, suppliers and communities to address the impacts of COVID-19. We also continue to assess the evolving nature of the pandemic and its possible implications to our business, employees, supply chain, customers and customers,communities, and to take actions in an effort to mitigate adverse consequences.
Risk related to the impact of COVID-19 as well as our supply chain are described in further detail under "Item 1A. Risk Factors" in the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2020.2020 Annual Report.
Executive Summary
Xylem reported revenue for the thirdfirst quarter of 20202021 of $1,220$1,256 million, a decreasean increase of 5.9%11.8% compared to $1,296$1,123 million reported in the thirdfirst quarter of 2019.2020. On a constant currency basis, revenue decreasedincreased by $85$89 million, or 6.6%7.9%, driven entirely by organic declines acrossrevenue growth in all segments, with the majority of the decline coming from the industrial and utility end markets. Organic revenue decline during the quarter was anticipated as our business continues to be impacted by the COVID-19 pandemic.
We generated operating income of $73$133 million (margin of 6.0%10.6%) during the thirdfirst quarter of 2020,2021, as compared to $11$61 million (margin of 0.8%5.4%) in 2019.2020. Operating income in the thirdfirst quarter of 2020 benefited2021 included an unfavorable impact from decreases in special charges incurred during the quarter of $85$2 million, and decreasespartially offset by a decrease in restructuring and realignment costs of $15$1 million as compared to the thirdfirst quarter of 2019.2020. Excluding the impact of these items, adjusted operating income was $158$143 million (adjusted margin of 13.0%11.4%) during the thirdfirst quarter of 20202021 as compared to $196$70 million (adjusted margin of 15.1%6.2%) in 2019.2020. The decreaseincrease in adjusted operating margin was primarily due to cost inflation; unfavorable volume, impacted significantly by COVID-19; unfavorable mix; increased spending on strategic investments and increased inventory management costs. These impacts were partially offset by cost reductions from our productivity, restructuring and other cost saving initiatives.initiatives, favorable volume, impacted by COVID-19 recovery, and decreased quality management costs. These impacts were partially offset by cost inflation, increased spending on strategic investments, unfavorable mix and other lesser impacts.
Additional financial highlights for the quarter ended September 30, 2020March 31, 2021 include the following:
Orders of $1,246$1,538 million, down 7.4%up 22.0% from $1,346$1,261 million in the prior year, and down 8.2%up 18.6% on an organic basis impacted by the COVID-19 pandemic.across all segments.
Earnings per share of $0.20, down 44.4%$0.48, up 128.6% when compared to the prior year ($0.62, down 24.4%0.56, up 143.5% on an adjusted basis).
EBITDA margin of 17.1%, up 480 basis points compared to 12.3% in the prior year (Net Income as a percent of revenue of 6.9%, up 350 basis points compared to 3.4% in the prior year)
Net cash flow providedused by operating activities of $454$26 million for the ninethree months ended September 30, 2020, up $3March 31, 2021, an increase of $24 million from cash used in the prior year. FreeNegative free cash flow of $318$65 million, up $42down $12 million from the prior year.


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Key Performance Indicators and Non-GAAP Measures
Management reviews key performance indicators including revenue, gross margins, segment operating income and operating income margins, orders growth, working capital and backlog, among others. In addition, we consider certain non-GAAP (or "adjusted") measures to be useful to management and investors evaluating our operating performance for the periods presented, and to provide a tool for evaluating our ongoing operations, liquidity and management of assets. This information can assist investors in assessing our financial performance and measures our ability to generate capital for deployment among competing strategic alternatives and initiatives, including, but not limited to, dividends, acquisitions, share repurchases and debt repayment. Excluding revenue, Xylem provides guidance only on a non-GAAP basis due to the inherent difficulty in forecasting certain amounts that would be included in GAAP earnings, such as discrete tax items, without unreasonable effort. These adjusted metrics are consistent with how management views our business and are used to make financial, operating and planning decisions. These metrics, however, are not measures of financial performance under GAAP and should not be considered a substitute for revenue, operating income, net income, earnings per share (basic and diluted) or net cash from operating activities as determined in accordance with GAAP. We consider the following items to represent the non-GAAP measures we consider to be key performance indicators, as well as the related reconciling items to the most directly comparable measure calculated and presented in accordance with GAAP. The non-GAAP measures may not be comparable to similarly titledsimilarly-titled measures reported by other companies.
"organic revenue" and "organic orders" defined as revenue and orders, respectively, excluding the impact of fluctuations in foreign currency translation and contributions from acquisitions and divestitures. Divestitures include sales or discontinuance of insignificant portions of our business that did not meet the criteria for classification as a discontinued operation. The period-over-period change resulting from foreign currency translation impacts is determined by translating current period and prior period activity using the same currency conversion rate.
"constant currency" defined as financial results adjusted for foreign currency translation impacts by
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translating current period and prior period activity using the same currency conversion rate. This approach is used for countries whose functional currency is not the U.S. dollar.Dollar.
"adjusted net income" and "adjusted earnings per share" defined as net income and earnings per share, respectively, adjusted to exclude restructuring and realignment costs, special charges, gain or loss from sale of businesses and tax-related special items, as applicable. A reconciliation of adjusted net income and adjusted earnings per share is provided below.
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30, March 31,
(In millions, except for per share data)(In millions, except for per share data)2020201920202019(In millions, except for per share data)20212020
Net income & Earnings per shareNet income & Earnings per share$37 $0.20 $65 $0.36 $106 $0.58 $283 $1.56 Net income & Earnings per share$87 $0.48 $38 $0.21 
Restructuring and realignment, net of tax of $3 and $15 for 2020 and $9 and $17 for 201912 0.06 21 0.11 52 0.28 54 0.30 
Restructuring and realignment, net of tax of $2 and $2Restructuring and realignment, net of tax of $2 and $26 0.03 0.04 
Special charges, net of tax of $6 and $9 for 2020 and $2 and $2 for 201965 0.36 164 0.91 76 0.42 168 0.93 
Special charges, net of tax of $0 and $0Special charges, net of tax of $0 and $03 0.02 — 
Tax-related special itemsTax-related special items  (101)(0.56)(5)(0.03)(118)(0.65)Tax-related special items6 0.03 (4)(0.02)
Gain from sale of business, net of tax of $0 for 2019  — —   (1)(0.01)
Adjusted net income & Adjusted earnings per shareAdjusted net income & Adjusted earnings per share$114 $0.62 $149 $0.82 $229 $1.25 $386 $2.13 Adjusted net income & Adjusted earnings per share$102 $0.56 $42 $0.23 

"adjusted operating expenses" defined as operating expenses adjusted to exclude restructuring and realignment costs and special charges.
"adjusted operating income" defined as operating income, adjusted to exclude restructuring and realignment costs and special charges, and "adjusted operating margin" defined as adjusted operating income divided by total revenue.
“EBITDA” defined as earnings before interest, taxes, depreciation and amortization expense "EBITDA margin" defined as EBITDA divided by total revenue, "adjusted EBITDA" reflects the adjustment to EBITDA to exclude share-based compensation charges, restructuring and realignment costs, special charges and gain or loss from sale of businesses, and "adjusted EBITDA margin" defined as adjusted EBITDA divided by total revenue.
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Three Months Ended
March 31,
(in millions)20212020
Net Income$87 $38 
Income tax expense27 
Interest expense, net19 14 
Depreciation30 29 
Amortization32 35 
EBITDA$195 $120 
EBITDA Margin15.5 %10.7 %
Share-based compensation$9 $
Restructuring and realignment8 
Special charges3 
Adjusted EBITDA$215 $138 
Adjusted EBITDA Margin17.1 %12.3 %

“realignment costs” defined as costs not included in restructuring costs that are incurred as part of actions taken to reposition our business, including items such as professional fees, severance, relocation, travel, facility set-up and other costs.
“special charges" defined as costs incurred by the Company, such as acquisition and integration related costs, non-cash impairment charges and both operating and non-operating adjustments for pension costs.
"tax-related special items" defined as tax items, such as tax return versus tax provision adjustments, tax exam impacts, tax law change impacts, excess tax benefits/losses and other discrete tax adjustments.
"free cash flow" defined as net cash from operating activities, as reported in the Statement of Cash Flows, less capital expenditures. Our definition of "free cash flow" does not consider certain non-discretionary cash payments, such as debt. The following table provides a reconciliation of free cash flow.
Nine Months EndedThree Months Ended
September 30, March 31,
(In millions)(In millions)20202019(In millions)20212020
Net cash provided by operating activities$454 $451 
Net cash used by operating activitiesNet cash used by operating activities$(26)$(2)
Capital expendituresCapital expenditures(136)(175)Capital expenditures(39)(51)
Free cash flowFree cash flow$318 $276 Free cash flow$(65)$(53)
Net cash used by investing activitiesNet cash used by investing activities$(326)$(185)Net cash used by investing activities$(31)$(48)
Net cash provided (used) by financing activities$550 $(99)
Net cash (used) provided by financing activitiesNet cash (used) provided by financing activities$(115)$87 


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“EBITDA” defined as earnings before interest, taxes, depreciation and amortization expense and "Adjusted EBITDA" reflects the adjustment to EBITDA to exclude share-based compensation charges, restructuring and realignment costs, special charges and gain or loss from sale of businesses.
Three Months EndedNine Months Ended
September 30,September 30,
(in millions)2020201920202019
Net Income$37 $65 $106 $283 
Income tax expense (benefit)13 (77)21 (45)
Interest expense (income), net20 14 50 49 
Depreciation30 30 88 88 
Amortization33 35 101 104 
EBITDA$133 $67 $366 $479 
Share-based compensation$3 $19 23 
Restructuring and realignment15 30 67 71 
Special charges71 166 85 170 
Gain from sale of business —  (1)
Adjusted EBITDA$222 $270 $537 $742 

20202021 Outlook
We withdrew 2020 guidance on March 31, 2020 dueanticipate total revenue growth in the range of 8% to uncertainties caused by COVID-19. We expect10% in 2021, with organic revenue growth anticipated to be downin the range of 5% to 7% in the fourth quarter, 6% to 8% organically, driven primarily by the impact of COVID-19.
. The following is a summary of our organic revenue outlook by each of our end markets:
Utilities revenue decreasedincreased by approximately 7%3% organically throughin the thirdfirst quarter driven by weaknessstrength in the United States,Asia Pacific, western Europe and the Middle East, and Asia Pacific, partially offset by strengthweakness in Europe. During 2020North America. For 2021, we expect organic revenue growth in the mid to high-single-digit range with continued resilience on the wastewater side, as essential operational spending continuesutilities remain focused on mission-critical applications and capital project funding foranticipate modest growth on a global basis through the year has been secured. However, theyear. Additionally, we expect that large clean water utilities will continue to face workforce challenges from impacts of COVID-19 on the way in which they need to operate. We are seeing delays inutility project deployments butwill be ramping up beginning in the second quarter and increasing throughout the end of the year. We expect to start to see modest recovery as physical distancing requirements ease. We continue to gain momentum behind key multi-year wins setting up healthy longer term growth.growth and will be monitoring the global shortage of electronic components as the year progresses.
Industrial revenue decreasedincreased by approximately 12%14% organically throughin the thirdfirst quarter driven by weakness in North America, the emerging markets and western Europe. As 2020 progressesstrength across all major geographic regions. For 2021, we expect industrial facilities to begin allowing access to sales teamsorganic revenue growth in the mid-single-digit range as activity across all segments rebound globally and channel partners, but anticipate to continue experiencing slower orders and activity while non-essential work is deferred. Exposure to the impacts of soft construction and industrial markets will continue to have an effect on our dewatering business in North America potentially leadingbegins to recover as demand declines.increases and site access restrictions continue to ease. We anticipate modest recoverystrong growth in growth trajectory as countriesthe emerging markets and regions begin to further re-openEurope during the first half of the year with North America lagging and activity resumes.tougher compares in the second half of the year.
In the commercial markets, organic revenue declinegrowth was approximately 9% through5% in the thirdfirst quarter driven by strength in western Europe, Asia Pacific and the Middle East, partially offset by weakness in the emerging marketsU.S. and Latin America. For 2021, we expect organic revenue growth in the United States, partially offset by strength in western Europe. During 2020 welow-single-digit range. We expect replacement business in the United States to continueU.S. to be impacted by COVID-19.relatively stable during the year and anticipate continued healthy activity in Europe. We anticipate mixed performance in the institutional building sector depending on the "essential" nature of the end customer and modestly softexpect new construction activity in North America.America to be soft, however we are optimistic that conditions will begin to recover late in the year.
In the residential markets, organic revenue declinegrowth was approximately 8% through31% in the thirdfirst quarter driven by weaknessstrength in the United StatesAsia Pacific, North America and western Europe. This market is primarily driven by replacement revenue serviced through our distribution network. As such,For 2021, we expect organic revenue growth in the high-single-digit to low-double-digit range, driven by healthy demand activity from increased residential users in the U.S. and Europe. Additionally, we anticipate healthystrong demand in China for secondary water supply product applications as well as modest share gains in Europe.applications.
In response to the changes in business and economic conditions arising as a result of the COVID-19 pandemic, on June 2, 2020 management committed to structural cost actions across our businesses and functions globally. These plans are designed to support our long-term financial resilience and simplify our operations, strengthen our
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competitive positioning and better serve our customers. Additionally, weWe will continue to strategically execute previously announced restructuring and realignment actions primarily to reposition our European and North American businesses in an effort to optimize our cost structure, and improve our operational efficiency and effectiveness.effectiveness, strengthen our competitive positioning and better serve our customers. During 2020,2021, we expect to incur between $75$50 million and $85$60 million in restructuring and realignment costs, with approximately $25 million of these costs being non-cash charges.costs. We expect to realize approximately $67$40 million of net savings in 2020,2021, consisting of $25approximately $35 million of incremental net savings from restructuring and realignment actions initiated in 2019,2020, and approximately $42$5 million of net savings from the restructuring, realignment and other structural cost actions initiated during this year.

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Results of Operations
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30,March 31,
(In millions)(In millions)20202019Change20202019Change(In millions)20212020Change
RevenueRevenue$1,220 $1,296 (5.9)%$3,503 $3,878 (9.7)%Revenue$1,256 $1,123 11.8 %
Gross profitGross profit461 509 (9.4)%1,304 1,509 (13.6)%Gross profit490 409 19.8 %
Gross marginGross margin37.8 %39.3 %(150)bp 37.2 %38.9 %(170)bp Gross margin39.0 %36.4 %260 bp 
Total operating expensesTotal operating expenses388 498 (22.1)%1,116 1,218 (8.4)%Total operating expenses357 348 2.6 %
Expense to revenue ratioExpense to revenue ratio31.8 %38.4 %(660)bp 31.9 %31.4 %50 bp Expense to revenue ratio28.4 %31.0 %(260)bp 
Restructuring and realignment costsRestructuring and realignment costs15 30 (50.0)%67 71 (5.6)%Restructuring and realignment costs8 (11.1)%
Special chargesSpecial charges70 155 (54.8)%81 159 (49.1)%Special charges2 — NM
Adjusted operating expensesAdjusted operating expenses303 313 (3.2)%968 988 (2.0)%Adjusted operating expenses347 339 2.4 %
Adjusted operating expenses to revenue ratioAdjusted operating expenses to revenue ratio24.8 %24.2 %60 bp27.6 %25.5 %210 bpAdjusted operating expenses to revenue ratio27.6 %30.2 %(260)bp
Operating incomeOperating income73 11 563.6 %188 291 (35.4)%Operating income133 61 118.0 %
Operating marginOperating margin6.0 %0.8 %520 bp 5.4 %7.5 %(210)bp Operating margin10.6 %5.4 %520 bp 
Interest and other non-operating expense, netInterest and other non-operating expense, net23 23 — %61 54 13.0 %Interest and other non-operating expense, net19 19 — %
Gain from sale of business — — % NM
Income tax expense (benefit)13 (77)(116.9)%21 (45)(146.7)%
Income tax expenseIncome tax expense27 575.0 %
Tax rateTax rate26.2 %623.6 %(59,740)bp16.6 %(18.9)%3,550 bpTax rate23.3 %10.0 %1,330 bp
Net incomeNet income$37 $65 (43.1)%$106 $283 (62.5)%Net income$87 $38 128.9 %
NM - Not meaningful change
Revenue
Revenue generated during the three and nine months ended September 30, 2020March 31, 2021 was $1,220 million and $3,503$1,256 million, reflecting decreasesan increase of $76$133 million, or 5.9%11.8%, and $375 million, or 9.7%, respectively, compared to the same prior year periods.period. On a constant currency basis, revenue declined 6.6% and 8.8%grew 7.9% for the three and nine months ended September 30, 2020.March 31, 2021. The decreases atincrease on a constant currency consisted entirely of declinesbasis was driven by an increase in organic revenue of $85$91 million and $340 million, respectively,during the quarter, reflecting significantly lower demandstrong organic growth across the emerging markets, particularly in China where we saw significant recovery from the impact of the COVID-19 pandemic in the United Statesprior year, and the Middle East, largely due to COVID-19, partiallyin western Europe. Strong organic growth in these regions was marginally offset by growth in China and western Europeorganic declines in the U.S. during the quarter.
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The following tablestable illustrates the impact from organic declines,growth, recent acquisitions and divestitures, and foreign currency translation in relation to revenue during the three and nine months ended September 30, 2020:March 31, 2021:
Water InfrastructureApplied WaterMeasurement & Control SolutionsTotal Xylem Water InfrastructureApplied WaterMeasurement & Control SolutionsTotal Xylem
(In millions)(In millions)$ Change% Change$ Change% Change$ Change% Change$ Change% Change(In millions)$ Change% Change$ Change% Change$ Change% Change$ Change% Change
2019 Revenue$531 $376 $389 $1,296 
Organic Impact(11)(2.1)%(15)(4.0)%(59)(15.2)%(85)(6.6)%
Acquisitions/(Divestitures)— — %— — %— — %— — %
2020 Revenue2020 Revenue$438 $338 $347 $1,123 
Organic GrowthOrganic Growth47 10.7 %44 13.0 %— — %91 8.1 %
DivestituresDivestitures— — %— — %(2)(0.6)%(2)(0.2)%
Constant CurrencyConstant Currency(11)(2.1)%(15)(4.0)%(59)(15.2)%(85)(6.6)%Constant Currency47 10.7 %44 13.0 %(2)(0.6)%89 7.9 %
Foreign currency translation (a)Foreign currency translation (a)0.8 %0.8 %0.5 %0.7 %Foreign currency translation (a)24 5.5 %11 3.3 %2.6 %44 3.9 %
Total change in revenueTotal change in revenue(7)(1.3)%(12)(3.2)%(57)(14.7)%(76)(5.9)%Total change in revenue71 16.2 %55 16.3 %2.0 %133 11.8 %
2020 Revenue$524 $364 $332 $1,220 
2021 Revenue2021 Revenue$509 $393 $354 $1,256 
(a)Foreign currency translation impact for the quarter due to the strengthening in value of various currencies against the U.S. Dollar, the largest being the Euro.
Water InfrastructureApplied WaterMeasurement & Control SolutionsTotal Xylem
(In millions)$ Change% Change$ Change% Change$ Change% Change$ Change% Change
2019 Revenue$1,574 $1,149 $1,155 $3,878 
Organic Impact(87)(5.5)%(104)(9.1)%(149)(12.9)%(340)(8.8)%
Acquisitions/(Divestitures)— — %— — %— — %— — %
Constant Currency(87)(5.5)%(104)(9.1)%(149)(12.9)%(340)(8.8)%
Foreign currency translation (a)(24)(1.5)%(6)(0.5)%(5)(0.4)%(35)(0.9)%
Total change in revenue(111)(7.1)%(110)(9.6)%(154)(13.3)%(375)(9.7)%
2020 Revenue$1,463 $1,039 $1,001 $3,503 
(a)Foreign currency translation impact for the year due to the weakening in value of various currencies against the U.S. Dollar, the largest being the Norwegian Krone, the South African Rand, the Brazilian Real,Euro, the Chinese Yuan and the Australian Dollar.

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Water Infrastructure
Water Infrastructure revenue decreased $7increased $71 million, or 1.3%16.2%, for the thirdfirst quarter of 2020 (2.1% decrease at2021 (10.7% increase on a constant currency)currency basis) as compared to the prior year period.year. Revenue benefited from $4 million of foreign currency translation, with the change at constant currency coming entirely from an organic decline of $11 million. Organic weakness for the quarter was primarily driven by the industrial end market, particularly in North America, due to continued soft market conditions in oil and gas and mining, as well as in the emerging markets and western Europe. This organic revenue decline for the quarter was partially offset by growth in the utility end market, particularly in western Europe and China.
From an application perspective, the organic revenue decline during the third quarter was primarily driven by our transport application, where market conditions continued to soften in the United States for construction, mining and oil and gas, negatively impacting the dewatering applications. The transport application also saw organic growth during the quarter in the United States, driven by custom pump sales, and in western Europe. Our treatment application also had modest growth during the quarter, driven by strong backlog execution in China.
For the nine months ended September 30, 2020, revenue decreased $111 million, or 7.1% (5.5% decrease at constant currency) as compared to prior year. Revenue was negatively impacted by $24 million of foreign currency translation, with the change at constant currency coming entirely from an organic declinegrowth of $87$47 million. Organic weaknessgrowth for the nine month periodquarter was primarily driven by the industrial end market, particularly in North America and the emerging markets, heavily impacted by the COVID-19 pandemic during the year. Organic revenue decline during the nine month period was also impacted by weakness, to a lesser extent,strength in the utility end market, particularly in Asia Pacific, where China benefited from healthy order intake coming into the United States,year as they recovered from prior year negative COVID-19 impacts, and in western Europe. Organic growth for the quarter was also driven by strength in the industrial end market, particularly across the emerging markets, which included strong growth from China COVID-19 recovery, and in western Europe. Organic growth in the industrial end market was partially offset by organic growthdeclines in Europe during the period. The
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COVID-19 pandemic negatively impacted organic growth during the period throughout the entire segmentU.S. due to continued soft market conditions in oil and both end markets.gas and mining.
From an application perspective, the organic revenue decline duringgrowth for the nine months ended September 30, 2020first quarter was primarily driven by our transport application. The transport application where market conditions continued to soften in United States in the dewatering applications, with construction, oil and gas and mining all down during the year. We also saw organichad strong revenue decline withingrowth across the emerging markets, where we benefited from a favorable prior year comparison in China and strong mining activities in Africa during the transportquarter, as well strong growth from healthy order intake in western Europe. Organic revenue from our treatment application primarily in India, with India experiencingalso contributed to the lapping of some large projects executedsegment's growth driven by recovery from COVID-19 volume impacts and project delays in the prior year in China, as well as strength in Latin America. Organic revenue declines withinEurope and the transport application were partially offset by modest organic growth in the treatment applicationUnited States during the year, primarily driven by projects in the emerging markets.quarter.
Applied Water
Applied Water revenue decreased $12increased $55 million, or 3.2%16.3%, for the thirdfirst quarter of 2020 (4.0% decrease at2021 (13.0% increase on a constant currency)currency basis) as compared to the prior year. Revenue benefited from $3$11 million of foreign currency translation, for the quarter, with the change at constant currency coming entirely from an organic declinegrowth of $15$44 million. Organic weaknessgrowth for the quarter was driven by strength in every end market and across all major geographic regions, with particular strength in emerging markets and western Europe.
From an application perspective, organic revenue growth in the first quarter was led by strength in the industrial water application which was primarily driven by the industrial end market with, general industrial weakening driven by COVID-19 impacts and restrictions, particularly in western Europe and the United States, and declines in the building services commercial end market, where weaknessgrowth in the emerging markets, particularly in Asia Pacific where the industry was more significantly impacted by the COVID-19 pandemic in the prior year, and strong order intake in North America and strong backlog execution in western Europe. The residential building services application revenue also had strong organic growth, primarily driven by strong second water supply business and a favorable prior year comparison in China, as markets conditions recover from the United Sates were partially offsetCOVID-19 pandemic. Strength in North America, where we benefited from healthy backlog execution coming into the year, and market growth in western Europe, also contributed organic revenue growth during the quarter. The commercial building services application contributed more modest organic growth during the quarter, primarily driven by strength in western Europe during the quarter. Organic weakness during the quarter in these end marketsand China, which was partially offset by modest growtha decline in the building services residential end market.
For the nine months ended September 30, 2020, revenue decreased $110 million, or 9.6% (9.1% decrease at constant currency) as compared to the prior year. Revenue was negatively impacted by $6 million of foreign currency translation for the period, with the change at constant currency coming entirely from an organic decline of $104 million. Organic weakness during the nine month period was driven by declines across all end markets and applications, with industrial water and commercial building services declining the most, followed by declines in building services in the residential market as well. Organic revenue declines in the segment were seen across all major geographic regions as well, particularly in the United States, the emerging markets and western Europe,U.S. where the construction industry is taking longer to recover from the COVID-19 pandemic restricted activities and caused a slow down and general softening in the markets served.pandemic.
Measurement & Control Solutions
Measurement & Control Solutions revenue decreased $57increased $7 million, or 14.7%2.0%, for the thirdfirst quarter of 2020 (15.2% at2021 (0.6% decrease on a constant currency)currency basis) as compared to the prior year. Revenue benefited from $2$9 million of foreign currency translation, for the quarter, with the change at constant currency coming entirely from an organic declinedriven by $2 million of $59 million.reduced revenue related to divestiture impacts. Organic weakness forrevenue remained essentially flat during the quarter was driven by declinesas weakness in the utility end market, primarily indriven by the United States and the Middle East and, to a much lesser extent, weaknessU.S., was offset by strength in the industrial end market in western Europe. Organic revenue declines inmarket.
In order to simplify and focus the segment were significantly impacted by project timingapplication discussion, beginning with the first quarter of 2021, we are aggregating the test application into the water application and the COVID-19 pandemic duringsoftware as a service and other application into the quarter, particularly inwater and energy applications, as applicable, as both of these sub-applications provide products and services to the United States.
broader, ultimate applications of water and energy. From an application perspective, the organic revenue decline forin the segment was primarilyenergy application declined during the quarter driven by slower project timingdeployments in the gas business, within the energy application where large project deployments in the United StatesU.S. during the prior year did not repeat and we experienced project delays driven by the COVID-19 pandemic during the year. The water application also experiencedquarter. This decline was offset by organic revenue declinegrowth during the quarter in the water application, primarily driven by the lapping oftest business which experienced strong project deployments in the Middle East and the United States during the third quarter of the prior year and negative COVID-19 impacts, which drove market softness in the United States where travel restrictions and site closures impacted our assessment services business. Organic weakness during the quarter was partially offset by the strong electric sales in the United States within the energy application. The test and the software as a service ("SaaS") applications both had modest declines in revenue as compared to the prior yearbacklog execution in western Europe and China, coupled with COVID-19 recovery in the United States, respectively.China.
For the nine months ended September 30, 2020, revenue decreased $154 million, or 13.3% (12.9% at constant currency) as compared to the prior year. Revenue was negatively impacted by $5 million of foreign currency translation during the nine month period, with the change at constant currency coming entirely from an organic decline of $149 million. Organic weakness for the period was driven by declines in the utility end market, primarily in the United States and the Middle East, marginally offset by modest organic growth in western Europe during the year. To a lesser extent, the test application also experienced organic weakness in the industrial end market across all major geographic regions during the period. Organic revenue declines in the segment were significantly impacted by the COVID-19 pandemic during the period.
4035


From an application perspective, the organic revenue decline for the segment was driven by the water application, where the COVID-19 pandemic drove market softness in the United States and we lapped strong project deployments in the Middle East during the prior year. The energy application also had decline in organic revenue as compared to the prior year, primarily in North America as we lapped a few large gas project deployments and have been negatively impacted by the COVID-19 pandemic. The test application also experienced organic revenue decline during the period across all major regions, where we experienced negative impacts from the COVID-19 pandemic, and the lapping of a couple large prior year project executions in the Middle East. The SaaS application had a modest decline in revenue as compared to the prior year, primarily in the United States.
Orders / Backlog
An order represents a legally enforceable, written document that includes the scope of work or services to be performed or equipment to be supplied to a customer, the corresponding price and the expected delivery date for the applicable products or services to be provided. An order often takes the form of a customer purchase order or a signed quote from a Xylem business. Orders received during the thirdfirst quarter of 20202021 were $1,246$1,538 million, a decreasean increase of $100$277 million, or 7.4%22.0%, over the prior year (8.2% decrease at(18.1% increase on a constant currency). Orders received during the nine months ended September 30, 2020 were $3,739 million, a decrease of $314 million, or 7.7%, over the prior year (6.5% decrease at constant currency)currency basis). Order intake benefited from $10$49 million of foreign currency translation during the quarter and was negatively impacted by $49 million of foreign currency translation for the nine months ended September 30, 2020.quarter. The change atorder increase on a constant currency was driven entirely bybasis primarily consisted of organic declinesorder growth of $110$235 million, and $265 million for the three and nine months ended September 30, 2020, respectively.or 18.6%.
The following tablestable illustrates the impact from organic declines,growth, recent acquisitions and divestitures, and foreign currency translation in relation to orders during the three and nine months ended September 30, 2020:March 31, 2021:
Water InfrastructureApplied WaterMeasurement & Control SolutionsTotal XylemWater InfrastructureApplied WaterMeasurement & Control SolutionsTotal Xylem
(in millions)(in millions)$ Change% Change$ Change% Change$ Change% Change$ Change% Change(in millions)$ Change% Change$ Change% Change$ Change% Change$ Change% Change
2019 Orders$586 $376 $384 $1,346 
Organic Impact(32)(5.5)%(4)(1.1)%(74)(19.3)%(110)(8.2)%
Acquisitions/(Divestitures)— — %— — %— — %— — %
2020 Orders2020 Orders$514 $372 $375 $1,261 
Organic GrowthOrganic Growth70 13.6 %92 24.7 %73 19.5 %235 18.6 %
DivestituresDivestitures— — %— — %(7)(1.9)%(7)(0.5)%
Constant CurrencyConstant Currency(32)(5.5)%(4)(1.1)%(74)(19.3)%(110)(8.2)%Constant Currency70 13.6 %92 24.7 %66 17.6 %228 18.1 %
Foreign currency translation (a)Foreign currency translation (a)0.7 %0.8 %0.8 %10 0.7 %Foreign currency translation (a)27 5.3 %13 3.5 %2.4 %49 3.9 %
Total change in ordersTotal change in orders(28)(4.8)%(1)(0.3)%(71)(18.5)%(100)(7.4)%Total change in orders97 18.9 %105 28.2 %75 20.0 %277 22.0 %
2020 Orders$558 $375 $313 $1,246 
2021 Orders2021 Orders$611 $477 $450 $1,538 
(a)Foreign currency translation impact for the quarter due to the strengthening in value of various currencies against the U.S. Dollar, the largest being the Euro.
Water InfrastructureApplied WaterMeasurement & Control SolutionsTotal Xylem
(in millions)$ Change% Change$ Change% Change$ Change% Change$ Change% Change
2019 Orders$1,704 $1,169 $1,180 $4,053 
Organic Impact0.2 %(89)(7.6)%(180)(15.3)%(265)(6.5)%
Acquisitions/(Divestitures)— — %— — %— — %— — %
Constant Currency0.2 %(89)(7.6)%(180)(15.3)%(265)(6.5)%
Foreign currency translation (a)(38)(2.2)%(7)(0.6)%(4)(0.3)%(49)(1.2)%
Total change in orders(34)(2.0)%(96)(8.2)%(184)(15.6)%(314)(7.7)%
2020 Orders$1,670 $1,073 $996 $3,739 
(a)Foreign currency translation impact for the year due to the weakening in value of various currencies against the U.S. Dollar, the largest being the Norwegian Krone, the South African Rand, the Brazilian Real,Euro, the Chinese Yuan and the Australian Dollar.
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(a)
Water Infrastructure
Water Infrastructure segment orders decreased $28increased $97 million, or 4.8%18.9%, to $558$611 million (5.5% decrease at(13.6% increase on a constant currency)currency basis) for the thirdfirst quarter of 20202021 as compared to the prior year. Order intake duringgrowth for the quarter benefited from $4$27 million of foreign currency translation, with the change attranslation. The order increase on a constant currency coming frombasis consisted primarily of organic order decline in the transport application, which was partially offset by growth in the treatment application during the quarter. Organic decline in the transport application was driven by the lapping of a large project order in India in the prior year, along with market weakness in construction, oil and gas and mining impacting the dewatering transport application, primarily in the United States. Organic growth in the treatment application was primarily driven by strong order intake in Asia Pacific and North America during the quarter. The COVID-19 pandemic contributed to the negative dynamics that impacted organic order growth during the quarter.
For the nine months ended September 30, 2020, orders decreased $34 million, or 2.0%, to $1,670 million (0.2% increase at constant currency) as compared to the same prior year period. Order intake during the period was negatively impacted by $38 million of foreign currency translation, with the change at constant currency coming from organic growth in orders in the treatment application, which was partially offset by a decline in organic orders in the transport application. Organic growth in the treatmenttransport application was driven by strong order intake in North America, partially offset by large project orders placed during the prior yearstrength in the emerging markets. The transport application experienced an organicmarkets, particularly strong order declineexpansion in India during the period,quarter, as well as healthy market conditions in Europe and North America, which were impacted by recovery from the COVID-19 pandemic impact in the prior year. Organic orders for the treatment application also increased during the quarter, primarily driven by market weaknessstrength in construction, oil and gas and mining impacting the dewatering application inAsia Pacific, North America largelyand Europe, which partially offset by the netorder decline in Latin America from lapping of a large prior year over year positive impact of significant project orders in India. The COVID-19 pandemic also negatively impacted organic order growth for the segment during the period.order.
Applied Water
Applied Water segment orders decreased $1increased $105 million, or 0.3%28.2%, to $375$477 million (1.1% decrease at(24.7% increase on a constant currency)currency basis) for the thirdfirst quarter of 20202021 as compared to the prior year. Order intake duringgrowth for the quarter benefited from $3$13 million of foreign currency translation. The order decreaseincrease on a constant currency basis was primarily driven by organic weakness during the quarterorder growth across all end markets, primarily in the commercial end marketU.S., where we benefited from strong demand, amplified by early ordering being done to mitigate longer lead times, and to a lesser extent, in the United Stateswestern Europe and in the emerging markets, particularly in the Middle East, which was mostly offset by strongChina whose order intake was weakened by COVID-19 impacts in the residential end market in the United States.
For the nine months ended September 30, 2020, orders decreased $96 million, or 8.2%, to $1,073 million (7.6% decrease at constant currency) as compared to the same prior year period. Order intake during the period was negatively impacted by $7 million of foreign currency translation. The order decrease on a constant currency basis was primarily driven by organic weakness across all end markets in the United States and, to a lesser extent, reduced order intake in the emerging markets and western Europe during the period.
The organic order growth for the segment during the three and nine month periods was negatively impacted by the COVID-19 pandemic.year.
Measurement & Control Solutions
Measurement & Control Solutions segment orders decreased $71increased $75 million, or 18.5%20.0%, to $313$450 million (19.3% decrease at(17.6% increase on a constant currency)currency basis) for the thirdfirst quarter of 20202021 as compared to the prior year. Order intake duringgrowth for the quarter benefited from $3$9 million of foreign currency translation. The order decreaseincrease on a constant currency basis included organic order growth of $73 million, or 19.5%, which was drivenpartially offset by an organic declinea $7 million reduction in orders related to divestiture impacts during the quarter. Organic order growth was led by the water application, which was negatively impacted by the lapping ofexperienced strong prior year orders, coupled with negative COVID-19 impacts, including travel restrictions and site closures. Order intake in the energy applications declined organically during the quarter, driven by negative COVID-19 impacts, coupled with the lapping of large prior year gas and electric project deployments. The SaaS application also experienced an organic order decline during the quarter as market conditions softened as a result of the COVID-19 pandemic. Organic order intake in the test application grew modestly during the quarter.
For the nine months ended September 30, 2020, orders decreased $184 million, or 15.6%, to $996 million (15.3% decrease at constant currency) as compared to the same prior year period. Order intake during the period was negatively impacted by $4 million of foreign currency translation. The order decrease onU.S. and western Europe and benefited from a constant currency basis was driven by the water application, where we lapped prior year orders, and, to a lesser extent, the energy application, where prior year gas project deployments more than offset strong electric order intake during the period. The SaaS application also contributed to the organic decline during the period, driven by the lapping of large project deployment orders in North America during the prior year. The test application, primarily in the U.K.favorable comparison
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andin the United States,emerging markets, driven by COVID-19 recovery. Order intake in the energy application also experienced a reduction in order intakegrew organically during the period. The COVID-19 pandemic significantly impacted the organic order growth during the period.quarter, primarily driven by large project deployments in North America.
Backlog
Backlog includes orders on hand as well as contractual customer agreements at the end of the period. Delivery schedules vary from customer to customer based on their requirements. Annual or multi-year contracts are subject to rescheduling and cancellation by customers due to the long-term nature of the contracts. As such, beginning total backlog, plus orders, minus revenues, will not equal ending total backlog due to contract adjustments, foreign currency fluctuations, and other factors. Typically, large projects require longer lead production cycles and deployment schedules and delays can occur from time to time. Total backlog was $2,192$2,403 million at September 30, 2020,March 31, 2021, an increase of $324$516 million or 17.3%27.3%, as compared to September 30, 2019March 31, 2020 backlog of $1,868$1,887 million, and an increase of $391$279 million or 21.7%13.1%, as compared to December 31, 20192020 backlog of $1,801 million.$2,124 million driven by the significant increase in orders in the quarter. We anticipate that approximately 32%54% of the backlog at September 30, 2020March 31, 2021 will be recognized as revenue in the remainder of 2020.2021. There were no significant order cancellations during the quarter.
Gross Margin
Gross margin as a percentage of revenue decreased 150 and 170increased 260 basis points to 37.8% and 37.2%39.0% for the three and nine months ended September 30, 2020,March 31, 2021, as compared to 39.3% and 38.9%36.4% for the comparative 2019 periods.2020 period. The gross margin decreaseincrease for the quarter was primarily driven by cost inflation, unfavorable mix, unfavorable volume, impacted by COVID-19 and increased inventory management costs, which were partially offset by cost reductions from our global procurement and productivity improvement initiatives, and price realization. The gross margin decrease for the nine month period was primarily driven by cost inflation, increased inventorydecreased quality management costs unfavorable mix, unfavorableand favorable volume, impacted by COVID-19 and other lesser impacts,recovery, which were partially offset by cost reductions from our global procurementinflation and productivity improvement initiatives and price realization.other lesser impacts.
Operating Expenses
The following table presents operating expenses for the three and nine months ended September 30, 2020March 31, 2021 and 2019:2020:
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30, March 31,
(In millions)(In millions)20202019Change20202019Change(In millions)20212020Change
Selling, general and administrative expenses ("SG&A")Selling, general and administrative expenses ("SG&A")$266 $273 (2.6)%$851 $870 (2.2)Selling, general and administrative expenses ("SG&A")$301 $297 1.3 %
SG&A as a % of revenueSG&A as a % of revenue21.8 %21.1 %70 bp 24.3 %22.4 %190 bp SG&A as a % of revenue24.0 %26.4 %(240)bp 
Research and development expenses ("R&D")Research and development expenses ("R&D")45 44 2.3 138 142 (2.8)Research and development expenses ("R&D")50 49 2.0 
R&D as a % of revenueR&D as a % of revenue3.7 %3.4 %30 bp 3.9 %3.7 %20 bp R&D as a % of revenue4.0 %4.4 %(40)bp 
Restructuring and asset impairment chargesRestructuring and asset impairment charges19 33 (42.4)69 58 19.0 Restructuring and asset impairment charges6 200.0 
Goodwill impairment charge58 148 (60.8)%58 148 (60.8)%
Operating expensesOperating expenses$388 $498 (22.1)$1,116 $1,218 (8.4)Operating expenses$357 $348 2.6 
Expense to revenue ratioExpense to revenue ratio31.8 %38.4 %(660)bp 31.9 %31.4 %50 bp Expense to revenue ratio28.4 %31.0 %(260)bp 

Selling, General and Administrative ("SG&A") Expenses
SG&A expenses decreasedincreased by $7$4 million to $266$301 million, or 21.8%24.0% of revenue, in the thirdfirst quarter of 2020,2021, as compared to $273$297 million, or 21.1%26.4% of revenue, in the comparable 2019 period; and decreased $19 million to $851 million, or 24.3% of revenue, in the nine months ended September 30, 2020 as compared to $870 million, or 22.4% of revenue, for the nine months ended in 2019.period. The increaseimprovement in SG&A as a percent of revenue for both periodsthe quarter was primarily driven by the drop in revenue,cost reductions from our productivity, restructuring and other cost saving initiatives, which was significantly drivenwere partially offset by impacts of the COVID-19 pandemic, as well as cost inflation and additional investmentinvestments in strategic growth initiatives. Cost reductions from
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global procurement and productivity improvement initiatives, including restructuring savings, partially offsets these items.
Research and Development ("R&D") Expenses
R&D expense was $45$50 million, or 3.7%4.0% of revenue, in the thirdfirst quarter of 2020,2021, as compared to $44$49 million, or 3.4%4.4% of revenue, in the comparable period of 2019; and was $138 million, or 3.9% of revenue, in the nine months ended September 30, 2020, as compared to $142 million, or 3.7% of revenue, in the comparable period of 2019.2020. The increasedecrease in R&D as a percent of revenue for both periodsthe quarter was primarily driven by the dropincrease in revenue which was significantly driven by impacts ofin the COVID-19 pandemic.first quarter.
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Restructuring and Asset Impairment Charges
RestructuringDuring the three months ended March 31, 2021, we recognized restructuring charges of $5 million, of which $4 million relates to actions previously announced in 2020. These charges included reduction of headcount across all segments and asset impairments within our Measurement & Control Solutions segment. During the three months ended March 31, 2020, we recognized restructuring charges of $2 million.
In response to the changes in business and economic conditions arising as a result of the COVID-19 pandemic, onin June 2, 2020 management committed to a restructuring activitiesplan that includes actions across our businesses and functions globally. The plan is designed to support our long-term financial resilience and simplify our operations, strengthen our competitive positioning and better serve our customers.
As a result of this action, during the three and nine months ended September 30, 2020, we recognized restructuring charges of $8 million and $48 million, respectively. These charges included reduction of headcount across all segments and asset impairments within our Measurement & Control Solutions segment. Immaterial restructuring charges incurred during the first quarter are included in the plan information presented below.
During the three and nine months ended September 30, 2019, we recognized restructuring charges of $26 million and $48 million, respectively. We incurred these charges primarily as a continuation of our efforts to reposition our European and North American businesses to optimize our cost structure and improve our operational efficiency and effectiveness. The charges included the reduction of headcount and consolidation of facilities within our Measurement & Control Solutions and Water Infrastructure segments, as well as headcount reductions within our Applied Water segment.
The following is a roll-forward for the ninethree months ended September 30,March 31, 2021 and 2020 and 2019 of employee position eliminations associated with restructuring activities:
2020201920212020
Planned reductions - January 1Planned reductions - January 1196 69 Planned reductions - January 1319 196 
Additional planned reductionsAdditional planned reductions670 621 Additional planned reductions57 50 
Actual reductions and reversalsActual reductions and reversals(604)(465)Actual reductions and reversals(148)(60)
Planned reductions - September 30262 225 
Planned reductions - March 31Planned reductions - March 31228 186 


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The following table presents expected restructuring spend in 20202021 and thereafter:
(in millions)Water InfrastructureApplied WaterMeasurement & Control SolutionsCorporateTotal
Actions Commenced in 2020:
Total expected costs$27 $11 $35 $$76 
Costs incurred during Q1 2020— — — 
Costs incurred during Q2 202030 — 37 
Costs incurred during Q3 2020— 
Total expected costs remaining$14 $8 $4 $3 $29 
Actions Commenced in 2019:
Total expected costs$19 $$27 $— $51 
Costs incurred during 201918 27 — 50 
Costs incurred during Q1 2020— — — 
Costs incurred during Q2 2020— — — 
Costs incurred during Q3 2020(1)— — — (1)
Total expected costs remaining$ $ $ $ $ 
(in millions)Water InfrastructureApplied WaterMeasurement & Control SolutionsCorporateTotal
Actions Commenced in 2021:
Total expected costs$$— $— $— $
Costs incurred during Q1 2021— — — 
Total expected costs remaining$2 $ $ $ $2 
Actions Commenced in 2020:
Total expected costs$25 $$33 $$68 
Costs incurred during 202019 30 — 53 
Costs incurred during Q1 2021— 
Total expected costs remaining$4 $3 $2 $2 $11 
The Water Infrastructure, Applied Water, and Measurement & Control Solutions actions commenced in 2020 consist primarily of severance charges across segments and asset impairment charges in our Measurement & Control Solutions segment. These actions are expected to continue through 2021.
The Water Infrastructure Applied Water, and Measurement & Control Solutions actions commenced in 20192021 consist primarily of severance charges. TheThese actions commenced in 2019 are complete.
Duringexpected to continue through the secondthird quarter of 2020 the discontinuance of a product line resulted $17 million of asset impairments, primarily related to customer relationships, trademarks and fixed assets within our Measurement & Control Solutions segment.2021.
We currently expect to incur between $55$35 million and $60$45 million in restructuring costs for the full year, with approximately $20 million of these costs being non-cash charges.year. These restructuring charges are primarily related to actions taken in response to the changes in business and economic conditions arising as a result of the COVID-19 pandemic.pandemic as well as other efforts to optimize our cost structure, improve our operational efficiency and effectiveness, strengthen our competitive positioning and better serve our customers. We expect to realize approximately $25$35 million of incremental net savings in 20202021 from restructuring actions initiated in 2019, and approximately $22 million of net savings in 2020 from the restructuring actions initiated during this year.
Asset Impairment
During the third quarter of 2020, we determined that certain assets within our Measurement & Control Solutions segment, including software and proprietary technology were impaired. Accordingly we recognized an impairment charge of $11 million. Refer to Note 9, "Goodwill and Other Intangible Assets," for additional information.
During the second quarter of 2020, we determined that internally developed in-process software within our Measurement & Control Solutions segment was impaired as2020. As a result of all of the actions taken and expected to prioritize strategic investments. Accordinglybe taken in 2021, we recognized an impairment chargeanticipate approximately $4 million of $10 million. Refertotal net savings to Note 9, "Goodwill and Other Intangible Assets," for additional information.
During the third quarter of 2019, we determined that certain assets within our Measurement & Control Solutions segment, including customer relationships, internally developed software, proprietary technology, and plant property & equipment, were impaired. Accordingly we recognized an impairment charge of $7 million. Refer to Note 9, "Goodwill and Other Intangible Assets," for additional information.
During the first quarter of 2019, we determined that certain assets within our Measurement & Control Solutions segment, including customer relationships, were impaired. Accordingly we recognized an impairment charge of $3 million. Refer to Note 9, "Goodwill and Other Intangible Assets," for additional information.be realized during 2021.

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Goodwill Impairment Charge
During the third quarter of 2020, the Company recorded a goodwill impairment charge of $58 million related to the AIA goodwill reporting unit within our Measurement & Control Solutions segment. The AIA reporting unit is comprised of our assessment services business (primarily the Pure acquisition) as well as our digital solutions business. The impairment resulted from management's updated forecast of future cash flows for the AIA businesses, which reflects significant negative volume impacts, primarily on our assessment services business, due to travel restrictions and site closures as a result of the COVID-19 pandemic. Our ongoing investment in the AIA businesses also continues to impact near term profitability. These factors drove a decrease in the fair value, based on a discounted cash flow valuation, of the AIA reporting unit that is below its carrying value as of the third quarter, requiring an impairment charge. Refer to Note 9, "Goodwill and Other Intangible Assets," for additional information.
During the third quarter of 2019, the Company recorded a goodwill impairment charge of $148 million related to the AIA goodwill reporting unit within our Measurement & Control Solutions segment. The impairment resulted from a downward revision of forecasted future cash flows. Factors that contributed to the revised forecast in the third quarter include lower than expected results as compared to prior forecasts, largely as a result of slower-than-expected conversion of pipeline opportunities to revenue. Additionally, we have continued to invest in the AIA platform ahead of the adoption curve, which has also impacted the near term profitability of the business. These factors drove a decrease in the fair value, based on a discounted cash flow valuation, of the AIA reporting unit that is below its carrying value as of the third quarter, requiring an impairment charge. Refer to Note 9, "Goodwill and Other Intangible Assets," for additional information.
Operating Income
Operating income during the thirdfirst quarter of 20202021 was $73$133 million, reflecting an increase of 563.6%118.0% compared to $11$61 million in the thirdfirst quarter of 2019.2020. Operating margin was 6.0%10.6% for the thirdfirst quarter of 20202021 versus 0.8%5.4% for the comparable period in 2019,2020, an increase of 520 basis points. Operating margin benefitedincluded an unfavorable impact from decreases in special charges incurred during the quarter of $85$2 million, and decreasespartially offset by a decrease in restructuring and realignment costs of $15$1 million as compared to the thirdfirst quarter of 2019.2020. Excluding the impact of these items, adjusted operating income was $158$143 million with an adjusted operating margin of 13.0%11.4% in the thirdfirst quarter of 20202021 as compared to adjusted operating income of $196$70 million with an adjusted operating margin of 15.1%6.2% in the thirdfirst quarter of 2019.2020. The decreaseincrease in adjusted operating margin was primarily due to cost inflation; unfavorable volume, impacted significantly by COVID-19; unfavorable mix; increased spending on strategic investments and increased inventory management costs. These impacts were partially offset by cost reductions from our productivity, restructuring and other cost saving initiatives.
Operating income for the nine months ended September 30, 2020 was $188 million, reflecting a decrease of 35.4% compared to $291 million in 2019. Operating margin was 5.4% for the nine months ended September 30, 2020 versus 7.5% for the comparable period in 2019, a decrease of 210 basis points. Operating margin benefited from decreases in special charges of $78 million and decreases in restructuring and realignment costs of $4 million as compared to the prior year. Excluding the impact of these items, adjusted operating income was $336 million with an adjusted operating margin of 9.6% for the nine months ended September 30, 2020 as compared to adjusted operating income of $521 million with an adjusted operating margin of 13.4% in 2019. The decrease in adjusted operating margin was primarily due to unfavorableinitiatives, favorable volume, impacted significantly by COVID-19; cost inflation; increased inventoryCOVID-19 recovery, and decreased quality management costs; unfavorable mix and increased spending on strategic investments.costs. These impacts were partially offset by cost reductions from our productivity, restructuringinflation, increased spending on strategic investments, unfavorable mix and other cost saving initiatives.

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lesser impacts.
The table below provides a reconciliation of the total and each segment's operating income to adjusted operating income, and a calculation of the corresponding adjusted operating margin:
Three Months EndedNine Months EndedThree Months Ended
September 30,September 30, March 31,
(In millions)(In millions)20202019Change20202019Change(In millions)20212020Change
Water InfrastructureWater InfrastructureWater Infrastructure
Operating incomeOperating income$89 $97 (8.2)%$201 $246 (18.3)%Operating income$71 $39 82.1 %
Operating marginOperating margin17.0 %18.3 %(130)bp13.7 %15.6 %(190)bpOperating margin13.9 %8.9 %500 bp
Restructuring and realignment costsRestructuring and realignment costs8 14.3 %21 25 (16.0)%Restructuring and realignment costs5 — %
Adjusted operating incomeAdjusted operating income$97 $104 (6.7)%$222 $271 (18.1)%Adjusted operating income$76 $44 72.7 %
Adjusted operating marginAdjusted operating margin18.5 %19.6 %(110)bp15.2 %17.2 %(200)bp Adjusted operating margin14.9 %10.0 %490 bp
Applied WaterApplied WaterApplied Water
Operating incomeOperating income$56 $61 (8.2)%$144 $179 (19.6)%Operating income$66 $47 40.4 %
Operating marginOperating margin15.4 %16.2 %(80)bp13.9 %15.6 %(170)bpOperating margin16.8 %13.9 %290 bp
Restructuring and realignment costsRestructuring and realignment costs2 (33.3)%8 10 (20.0)%Restructuring and realignment costs1 (50.0)%
Special chargesSpecial charges1 — NM
Adjusted operating incomeAdjusted operating income$58 $64 (9.4)%$152 $189 (19.6)%Adjusted operating income$68 $49 38.8 %
Adjusted operating marginAdjusted operating margin15.9 %17.0 %(110)bp 14.6 %16.4 %(180)bpAdjusted operating margin17.3 %14.5 %280 bp 
Measurement & Control SolutionsMeasurement & Control SolutionsMeasurement & Control Solutions
Operating loss$(62)$(136)(54.4)%$(120)$(94)27.7 %
Operating income (loss)Operating income (loss)$9 $(12)175.0 %
Operating marginOperating margin(18.7)%(35.0)%1,630 bp(12.0)%(8.1)%(390)bpOperating margin2.5 %(3.5)%600 bp
Restructuring and realignment costsRestructuring and realignment costs5 20 (75.0)%38 36 5.6 %Restructuring and realignment costs2 — %
Special charges69 155 (55.5)%79 159 (50.3)%
Adjusted operating income (loss)Adjusted operating income (loss)$12 $39 (69.2)%$(3)$101 (103.0)%Adjusted operating income (loss)$11 $(10)210.0 %
Adjusted operating marginAdjusted operating margin3.6 %10.0 %(640)bp(0.3)%8.7 %(900)bpAdjusted operating margin3.1 %(2.9)%600 bp
Corporate and otherCorporate and otherCorporate and other
Operating lossOperating loss$(10)$(11)(9.1)%$(37)$(40)(7.5)%Operating loss$(13)$(13)— %
Special chargesSpecial charges1 — NM2 — NMSpecial charges1 — NM
Adjusted operating lossAdjusted operating loss$(9)$(11)(18.2)%$(35)$(40)(12.5)%Adjusted operating loss$(12)$(13)(7.7)%
Total XylemTotal XylemTotal Xylem
Operating incomeOperating income$73 $11 563.6 %$188 $291 (35.4)%Operating income$133 $61 118.0 %
Operating marginOperating margin6.0 %0.8 %520 bp 5.4 %7.5 %(210)bp Operating margin10.6 %5.4 %520 bp 
Restructuring and realignment costsRestructuring and realignment costs15 30 (50.0)%67 71 (5.6)%Restructuring and realignment costs8 (11.1)%
Special chargesSpecial charges70 155 (54.8)%81 159 (49.1)%Special charges2 — NM
Adjusted operating incomeAdjusted operating income$158 $196 (19.4)%$336 $521 (35.5)%Adjusted operating income$143 $70 104.3 %
Adjusted operating marginAdjusted operating margin13.0 %15.1 %(210)bp 9.6 %13.4 %(380)bpAdjusted operating margin11.4 %6.2 %520 bp 
NM - Not meaningful percentage change
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Water Infrastructure
Operating income for our Water Infrastructure segment decreased $8increased $32 million, or 8.2%82.1%, for the thirdfirst quarter of 20202021 compared to the prior year, with operating margin also decreasingincreasing from 18.3%8.9% to 17.0%13.9%. Operating margin was negatively impacted by a slight increase$5 million in restructuring and realignment costs of $1 million in 2020.both years. Excluding these restructuring and realignment costs, adjusted operating income decreased $7increased $32 million, or 6.7%72.7%, with adjusted operating margin decreasingincreasing from 19.6%10.0% to 18.5%14.9%. The decreaseincrease in adjusted operating margin for the quarter was primarily due to cost inflation; unfavorable mix; increased inventory management costs; unfavorablereductions from our productivity, restructuring and other cost saving initiatives and favorable volume, impacted significantly by COVID-19 and increased spending on strategic investments.recovery. These impacts were partially offset by cost reductions from our productivityinflation, increased spending on strategic investments, unfavorable mix, increased customer-related reserves, increased inventory management costs and other cost saving initiatives.lesser impacts.
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Applied Water
For the nine months ended September 30, 2020, operatingOperating income decreased $45for our Applied Water segment increased $19 million, or 18.3%40.4%, asfor the first quarter of 2021 compared to the prior year, with operating margin also decreasingincreasing from 15.6%13.9% to 13.7%16.8%. Operating margin benefited from a decrease in restructuring and realignment costs of $4$1 million during the quarter which was offset by $1 million of special charges incurred in 2020.2021. Excluding these restructuring and realignment costs,items, adjusted operating income decreased $49increased $19 million, or 18.1%38.8%, with adjusted operating margin decreasingincreasing from 17.2%14.5% to 15.2%17.3%. The decrease in adjusted operating margin during the period was primarily due to cost inflation, unfavorable volume, impacted significantly by COVID-19; unfavorable mix; increased inventory management costs; increased spending on strategic investments, negative currency impacts and other lesser impacts. These impacts were partially offset cost reductions from our productivity and other cost saving initiatives and price realization.
Applied Water
Operating income for our Applied Water segment decreased $5 million, or 8.2%, for the third quarter of 2020 compared to the prior year, with operating margin also decreasing from 16.2% to 15.4%. Operating margin benefited from a slight decrease in restructuring and realignment costs of $1 million in 2020. Excluding these restructuring and realignment costs, adjusted operating income decreased $6 million, or 9.4%, with adjusted operating margin decreasing from 17.0% to 15.9%. The decreaseincrease in adjusted operating margin for the quarter was primarily due to cost inflation; unfavorablereductions from our productivity, restructuring and other cost saving initiatives and favorable volume, impacted significantly by COVID-19; increased spending on strategic investments and other various lesser impacts.COVID-19 recovery. These impacts were partially offset by cost reductions from our productivityinflation, increased logistics costs, increased spending on strategic investments, unfavorable mix and other cost saving initiatives and price realization.lesser impacts.
For the nine months ended September 30, 2020, operatingMeasurement & Control Solutions
Operating income decreased $35for our Measurement & Control Solutions segment increased $21 million, or 19.6%175.0%, asfor the first quarter of 2021 compared to the prior year, with operating margin also decreasingincreasing from 15.6%(3.5)% to 13.9%2.5%. Operating margin benefited from a slight decreasewas impacted by $2 million in restructuring and realignment costs of $2 million in 2020.both years. Excluding these restructuring and realignment costs, adjusted operating income decreased $37increased $21 million, or 19.6%210.0%, with adjusted operating margin decreasingincreasing from 16.4%(2.9)% to 14.6%3.1%. The decrease in adjusted operating margin during the period was primarily due to unfavorable volume, impacted significantly by COVID-19; cost inflation and increased inventory management costs. These impacts were partially offset by cost reductions from our productivity and other cost saving initiatives.
Measurement & Control Solutions
Operating loss for our Measurement & Control Solutions segment decreased $74 million, or 54.4%, for the third quarter of 2020 compared to the prior year, resulting in an operating loss of $62 million, with operating margin increasing from (35.0)% to (18.7)%. Operating margin benefited from decreases in special charges of $86 million and decreases in restructuring and realignment costs of $15 million in 2020. Excluding these items, adjusted operating income decreased $27 million, or 69.2%, with adjusted operating margin decreasing from 10.0% to 3.6%. The decreaseincrease in adjusted operating margin for the quarter was primarily due to unfavorable volume, impacted significantly by COVID-19; unfavorable mix; cost inflation; increasedreductions from our restructuring, productivity and other cost saving initiatives, and decreased quality management costs; increased spending on strategic investmentscosts, primarily due to a specific warranty charge recorded during the prior year that did not recur related to a firmware issue that was identified and other various lesser impacts.addressed timely. These impacts were partially offset by cost reductions from our productivityinflation and other cost saving initiatives and price realization.
For the nine months ended September 30, 2020, operating loss increased $26 million, or 27.7%, as compared to the prior year, resulting in an operating loss of $120 million, with operating margin also decreasing from (8.1)% to (12.0)%. Operating margin benefited from a decrease in special charges of $80 million, which was slightly offset by increased restructuring and realignment costs of $2 million in 2020. Excluding these items, adjusted operating income decreased $104 million, or 100.3%, resulting in an adjusted operating loss of $3 million, with adjusted operating margin decreasing from 8.7% to (0.3)%. The decrease in adjusted operating margin during the period was driven by unfavorable volume, impacted significantly by COVID-19; cost inflation; increased quality management costs, primarily due to a $15 million warranty charge recorded during the first quarter for a firmware issue in some of our meters; unfavorable mix and increased spending on strategic investments. These impacts were partially offset by cost reductions from our productivity and other cost saving initiatives.lesser impacts.
Corporate and other
Operating loss for corporate and other decreased $1of $13 million or 9.1%, forduring the thirdfirst quarter of 20202021 remained constant as compared to the prior year, period. For the nine months ended September 30, 2020, operating loss for corporate and other decreased $3negatively impacted by $1 million or 7.5%, compared to the same prior year period. The decreasesof special charges incurred in cost are the result of cost saving actions taken during the year.
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2021.
Interest Expense
Interest expense was $22 million and $56$21 million for the three and nine months ended September 30, 2020March 31, 2021 and $16 million and $52 million for the three and nine months ended September 30, 2019.March 31, 2020. The increase in interest expense for both periodsthe period is primarily driven by the issuance of our Green Bond during the second quarter of 2020. See Note 12,10, "Credit Facilities and Debt", of our condensed consolidated financial statements for a description of our credit facilities and long-term debt and related interest.
Income Tax Expense
The income tax provision for the three months ended September 30, 2020March 31, 2021 was $13$27 million resulting in an effective tax rate of 26.2%23.3%, compared to a benefit of $77$4 million expense resulting in an effective tax rate of 623.6% (on a pre-tax loss for the period)10.0% for the same period in 2019. The income tax provision for the nine months ended September 30, 2020 was $21 million resulting in an effective tax rate of 16.6%, compared to a benefit of $45 million resulting in an effective tax rate of (18.9)% for the same period in 2019.2020. The effective tax rate for the three and nine month periodsperiod ended September 30, 2020 differs fromMarch 31, 2021 was higher than the United StatesU.S. federal statutory rate primarily due to the mix of earnings in jurisdictions, partially offset bytax settlements and the Global Intangible Low-TaxedLow Taxed Income ("GILTI") inclusion, and goodwill impairment charge.partially offset by favorable earnings mix. Additionally, the effective tax rate for the three and nine month periodsperiod ended September 30, 2020March 31, 2021 differs from the same periodsperiod in 20192020 due primarily to the impact of the changes in tax law in Switzerland in 2019 along with the impact of the larger goodwill impairment charge on income before taxes in 2019.
Other Comprehensive Income (Loss)
Other comprehensive income was $13 million for the three months ended September 30, 2020 compared to a loss of $37 million for the same period in 2019. Foreign currency translation contributed favorable impacts during the quarter of $10 million, driven primarily by the strengthening of the Euro, the British Pound, the Chinese Yuan, the Polish Zloty and various other currencies as compared to the U.S. Dollar in 2020 versus the weakening of these currenciessettlements in the same prior year period. These favorable currency translation impacts werecurrent period, partially offset by the movement in our Euro net investment hedges during the quarter. In addition to netbenefit from favorable foreign currency translation impacts, there was a favorable impact from the movement of tax on the net investment hedges as compared to the prior year of $31 million during the quarter. Favorable impacts from pension activity and gain in derivative hedge agreements during the quarter also contributed to the increase in in other comprehensive income during the quarter.
For the nine months ended September 30, 2020, other comprehensive loss was $22 million compared to a loss of $28 million for the same period in 2019. Foreign currency translation contributed unfavorable impacts during the period of $44 million, driven primarily by the movement in our Euro net investment hedges and the weakening of the South African Rand as compared to the U.S. Dollar, which was greater in 2020 than the weakeningequity compensation deductions in the prior year. These unfavorable currency translation impacts were partially offset by the strengthening of the Euro and the Chinese Yuan as compared to the U.S. Dollar in 2020 versus the weakening of these currencies in the same prior year period. Net unfavorable currency translation impacts were partially offset by the favorable impact from the movement of tax on the net investment hedges as compared to the prior year of $27 million, favorable impacts from gain in derivative hedge agreements of $16 million and favorable pension activity during the period.



Liquidity and Capital Resources
The following table summarizes our sources and (uses) of cash:
Nine Months EndedThree Months Ended
September 30, March 31,
(In millions)(In millions)20202019Change(In millions)20212020Change
Operating activitiesOperating activities$454 $451 $Operating activities$(26)$(2)$(24)
Investing activitiesInvesting activities(326)(185)(141)Investing activities(31)(48)17 
Financing activitiesFinancing activities550 (99)649 Financing activities(115)87 (202)
Foreign exchange (a)Foreign exchange (a) (10)10 Foreign exchange (a)(15)(22)
TotalTotal$678 $157 $521 Total$(187)$15 $(202)
(a)The impact is primarily due to the strengthening of the Euro, Chinese YuanCanadian Dollar, the Russian Ruble and various other currencies against the U.S. Dollar. These impacts were partially offset by the weakness of the Canadian Dollar and the Russian Ruble against the U.S. Dollar.
Sources and Uses of Liquidity
Operating Activities
Net cash providedused by operating activities was $454$26 million for the ninethree months ended September 30, 2020March 31, 2021 as compared to $451 million in the comparable prior year period. This slight increase was primarily driven by a significant decrease in cash paid for taxes during the current year as compared to the prior year, partially from delayed timing of payments related to COVID-19 related concessions, as well as increases in accrued expenses, mostly due to timing, and improved working capital, which were largely offset by a decrease in cash from earnings.
Investing Activities
Cash used in investing activities was $326 million for the nine months ended September 30, 2020 as compared to $185$2 million in the comparable prior year period. This increase in cash used was primarily driven by increased working capital levels to support year-over-year growth, as well as higher interest and tax payments and timing of $141compensation related payments, partially offset by increased cash earnings.
Investing Activities
Cash used in investing activities was $31 million for the three months ended March 31, 2021 as compared to $48 million in the comparable prior year period. This decrease in cash used of $17 million was mainly driven by $200 million of cash paid for time deposit investments during 2020, partially offset by lower spending on capital expenditures compared to the prior year and an $18 million reduction in spending on acquisitions.year.
Financing Activities
Cash generatedused by financing activities was $550$115 million for the ninethree months ended September 30, 2020March 31, 2021 as compared to cash usedgenerated of $99$87 million in the comparable prior year period. This net increase in cash used byfor financing activities during the period was primarily driven by the issuance of our Green Bond anddue to higher levels of short-term debt during the year, partially offset by the repaymentfirst quarter of short-term debt during 2020 and an increase in share repurchase activity and dividend payments in the first quarter of $22 million.2021.
Funding and Liquidity Strategy
Our ability to fund our capital needs depends on our ongoing ability to generate cash from operations and access to bank financing and the capital markets. As a result of uncertainties caused by the COVID-19 pandemic, we continue to evaluate aspects of our spending, including capital expenditures, strategic investments and dividends. Additionally, we have committed to reducing our annual capital expenditures. We will continue to evaluate aspects of our spending as the year progresses. We have electedprogresses and anticipate our capital expenditures will gradually begin to utilize certain federal, state and foreign tax programs relatedincrease to timing of tax payments and deductions to further manage our liquidity, andnormal levels during the liabilities associated with these programs are appropriately classifiedyear as the markets we operate in the applicable "Accrued and other current liabilities" or "Other non-current accrued liabilities" accounts in our Condensed Consolidated Balance Sheets. We will continue to consider available federal, state and foreign tax programs.recover.
Historically, we have generated operating cash flow sufficient to fund our primary cash needs. As the uncertainty and severity associated with the global spread of the COVID-19 pandemic continued to grow during the year, Xylem issued Senior Notes of $1 billion in aggregate principal on June 26, 2020. The primary long-term intention of incurring this debt is to fund green projects across our business segments, as well as manage liquidity risk and increase flexibility, as the duration of the economic effects of the pandemic are uncertain. See Note 12, "Credit Facilities and Debt", of our condensed consolidated financial statements for a description of our credit facilities and long-term debt. Xylem's liquidity position has continued to evolve favorably from an operational perspective
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during the third quarter of 2020, and weWe will continue to monitor the economic effects of the COVID-19 pandemic and its impact on the Company's future operating cash flows.flows going forward. If our cash flows from operations are less than we expect, we may need to incur debt or issue equity. From time to time, we may need to access the long-term and short-term capital markets to obtain financing. Our access to, and the availability of, financing on acceptable terms and conditions in the future will be impacted by many factors, including: (i) our credit ratings or absence of a credit rating, (ii) the liquidity of the overall capital markets, and (iii) the current state of the economy. There can be no assurance that such financing will be available to us on acceptable terms or that such financing will be available at all. Our securities are rated investment grade. A significant change in credit rating could impact our ability to borrow at favorable rates. Refer to Note 12,10, "Credit Facilities and Debt", of our condensed consolidated financial statements for a description of limitations on obtaining additional funding.
We monitor our global funding requirements and seek to meet our liquidity needs on a cost effectivecost-effective basis. As of September 30, 2020,March 31, 2021, the COVID-19 pandemic has not materially impacted our borrowing costs or other costs of capital, however the future impact of the COVID-19 pandemic is uncertain and may increase our borrowing costs
41


and other costs of capital and otherwise adversely affect our business, results of operations, financial condition and liquidity.
We have considered the impacts of the COVID-19 pandemic on our liquidity and capital resources and do not currently expect it to impact our ability to meet future liquidity needs or continue to comply with debt covenants. To provide for continued access to the full capacity of our credit facilities going forward, Xylem entered into Amendment No. 1 to the 2019 Credit Facility on June 22, 2020 which modified the covenant calculation methodology through the quarter ending September 30, 2021 and restricts stock repurchases until March 31, 2021, except for shares of common stock in an amount not to exceed the number of shares issued after the date of the Amendment, subject to customary exceptions. See Note 12, "Credit Facilities and Debt", of our condensed consolidated financial statements for a description of our credit facilities and long-term debt.
Based on our current global cash positions, cash flows from operations and access to the capital markets, we believe there is sufficient liquidity to meet our funding requirements and service debt and other obligations.obligations in both the U.S. and outside of the U.S. during the year. In addition, we believe our existing committed credit facilities and access to the public debt markets would provide further liquidity if required. Currently, we have available liquidity of approximately $2.4$2.5 billion, consisting of $1.4$1.7 billion of cash and $800 million of available credit facilities and $200 million in short-term investments as disclosed in Note 12,10, "Credit Facilities and Debt", of our condensed consolidated financial statements. Our debt repayment obligations in 20202021 consist of $40$600 million in outstanding commercial paper.Senior Notes, which we expect to pay out of cash. Our next long termlong-term debt maturity is October 2021.March 2023.
Risk related to these items are described in our risk factor disclosures referenced under “Item 1A. Risk Factors" in our 20192020 Annual Report and "Item 1A. Risk Factors" in the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2020.Report.
Credit Facilities & Long-Term Contractual Commitments
See Note 12,10, "Credit Facilities and Debt", of our condensed consolidated financial statements for a description of our credit facilities and long-term debt.
Non-United StatesNon-U.S. Operations
We generated approximately 54%56% and 52%50% of our revenue from non-United Statesnon-U.S. operations for the three and nine months ended September 30, 2020, respectively,March 31, 2021 and approximately 51% for both the three and nine month periods ended September 30, 2019.2020. As we continue to grow our operations in the emerging markets and elsewhere outside of the United States,U.S., we expect to continue to generate significant revenue from non-United Statesnon-U.S. operations and expect that a substantial portion of our cash will be predominately held by our foreign subsidiaries. We expect to manage our worldwide cash requirements considering available funds among the many subsidiaries through which we conduct business and the cost effectiveness with which those funds can be accessed. We may transfer cash from certain international subsidiaries to the United StatesU.S. and other international subsidiaries when we believe it is cost effectivecost-effective to do so. We continually review our domestic and foreign cash profile, expected future cash generation and investment opportunities, and reassess whether there is a need to repatriate funds held internationally to support our United StatesU.S. operations. As of September 30, 2020,March 31, 2021, we have provided a deferred tax liability of $6 million for net foreign withholding taxes and state income taxes on $503$356 million of earnings expected to be repatriated to the United StatesU.S. parent as deemed necessary in the future.
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Critical Accounting Estimates
Our discussion and analysis of our results of operations and capital resources are based on our condensed consolidated financial statements, which have been prepared in conformity with GAAP. The preparation of these condensed consolidated financial statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue and expenses and the disclosure of contingent assets and liabilities. We believe the most complex and sensitive judgments, because of their significance to the condensed consolidated financial statements, result primarily from the need to make estimates about the effects of matters that are inherently uncertain, particularly at this time and moving forward given the uncertainty around the magnitude and duration of the COVID-19 pandemic. Management’s Discussion and Analysis of Financial Condition and Results of Operations in the 20192020 Annual Report describes the critical accounting estimates used in preparation of the condensed consolidated financial statements. Actual results in these areas could differ from management’s estimates. Other than as discussed below, there have been no significant changes in the information concerning our critical accounting estimates as stated in our 20192020 Annual Report.
During the fourth quarter of 2019 we completed our annual goodwill assessment. Our 2019 impairment analysis indicated that the fair value of the AIA goodwill reporting unit, within our Measurement & Control Solutions segment, exceeded its carrying value by less than 20%. The AIA reporting unit is comprised of our assessment services business (primarily the Pure acquisition) as well as our digital solutions business. We used the income approach to determine the fair value of our goodwill reporting units. Under the income approach, the fair value of the reporting units was based on the present value of the estimated cash flows that the reporting unit is expected to generate over its remaining life. Cash flow projections were based on management’s estimates of revenue growth rates and operating margins, taking into consideration industry and market conditions. The discount rate was based on the weighted average cost of capital appropriate for the reporting unit.
In the third quarter of 2020, management updated forecasts of future cash flows for the AIAAdvanced Infrastructure Analytics ("AIA") businesses, which reflectreflected significant negative volume impacts from the COVID-19 pandemic, primarily on our assessment services business. Our ongoing investment in the AIA businesses also continues to impact near termnear-term profitability. Based on these factors we determined that there were indicators that the AIA reporting unit’s goodwill may be impaired, and accordingly, we performed an interim goodwill impairment test as of July 1, 2020. The results of the impairment test showed that the fair value of the AIA reporting unit was lower than the carrying value, resulting in a $58 million goodwill impairment charge. As of September 30, 2020March 31, 2021 the remaining goodwill balance in our AIA reporting unit after recording the goodwill impairment charge was $112 million.
Also, during the third quarter of 2020, due to the factors discussed above, we assessed whether the carrying amounts of the AIA reporting unit’s long-lived assets may not be recoverable and therefore impaired. Our assessment resulted in an impairment charge of $11 million, primarily related to software and proprietary technology. The charge was calculated using an income approach.
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The fair value of our reporting units and intangible assets is judgmental in nature and involves the use of significant estimates and assumptions, particularly related to future operating results and cash flows. These estimates and assumptions include, but are not limited to, revenue growth rates and operating margins used to calculate projected future cash flows, risk-adjusted discount rates, and future economic and market conditions. In addition, the identification of reporting units and the allocation of assets and liabilities to the reporting units when determining the carrying value of each reporting unit also require judgment. The uncertainty of the future impact of the COVID-19 pandemic may also contribute to further deterioration of our future cash flows. If we do not achieve our forecasts, it is possible that the goodwill of the AIA reporting unit could be deemed to be impaired again in a future period.
The risks and potential impacts of COVID-19 on the fair value of our assets are included in our risk factor disclosures referenced under “Item 1A. Risk Factors" in the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2020.
New Accounting Pronouncements
See Note 2, "Recently Issued Accounting Pronouncements", to the condensed consolidated financial statements for a complete discussion of recent accounting pronouncements.2020 Annual Report.


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ITEM 3.             QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

There has been no material change in the information concerning market risk as stated in our 20192020 Annual Report.

 
ITEM 4.             CONTROLS AND PROCEDURES
Our management, with the participation of the Chief Executive Officer and Chief Financial Officer of the Company, has evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended) as of the end of the period covered by this quarterly report. Any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. Based on such evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of the period covered by this report, the Company’s disclosure controls and procedures were effective at the reasonable assurance level.
There have been no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) under the 1934 Act) during the fiscal quarter covered by this quarterly report that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.




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PART II

ITEM 1.             LEGAL PROCEEDINGS
From time to time we are involved in legal and regulatory proceedings that are incidental to the operation of our businesses (or the business operations of previously ownedpreviously-owned entities). These proceedings may seek remedies relating to matters including environmental, tax, intellectual property, acquisitions or divestitures, product liability, andproperty damage, personal injury, claims, privacy, employment, labor and pension, government contract issues and commercial or contractual disputes. See Note 18,16, "Commitments and Contingencies", to the condensed consolidated financial statements for further information and any updates.

ITEM 1A.           RISK FACTORS
There have been no material changes from the risk factors previously disclosed in "Item 1A. Risk Factors" of our 20192020 Annual Report and in "Item 1A. Risk Factors" in the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2020.Report.

ITEM 2.             UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
The following table presents information with respect to purchases of the Company's common stock by the Company during the three months ended September 30, 2020:March 31, 2021:
(IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
PERIOD
TOTAL NUMBER OF SHARES PURCHASEDAVERAGE PRICE PAID PER SHARE (a)TOTAL NUMBER OF SHARES PURCHASED AS PART OF PUBLICLY ANNOUNCED PLANS OR PROGRAMS (b)APPROXIMATE DOLLAR VALUE OF SHARES THAT MAY YET BE PURCHASED UNDER THE PLANS OR PROGRAMS (b)
7/1/20 - 7/31/20$288
8/1/20 - 8/31/20$288
9/1/20 - 9/30/20$288
(IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
PERIOD
TOTAL NUMBER OF SHARES PURCHASEDAVERAGE PRICE PAID PER SHARE (a)TOTAL NUMBER OF SHARES PURCHASED AS PART OF PUBLICLY ANNOUNCED PLANS OR PROGRAMS (b)APPROXIMATE DOLLAR VALUE OF SHARES THAT MAY YET BE PURCHASED UNDER THE PLANS OR PROGRAMS (b)
1/1/21 - 1/31/21$288
2/1/21 - 2/28/210.3100.070.3$258
3/1/21 - 3/31/210.3101.070.3$228
This table does not include shares tendered to satisfy the exercise price in connection with cashless exercises of employee stock options or shares tendered to satisfy tax withholding obligations in connection with employee equity awards.
(a)Average price paid per share is calculated on a settlement basis.
(b)On August 24, 2015, our Board of Directors authorized the repurchase of up to $500 million in shares with no expiration date. The program's objective is to deploy our capital in a manner that benefits our shareholders and maintains our focus on growth. There were no shares repurchased under this program duringFor the three months ended September 30, 2020.March 31, 2021, we repurchased 0.6 million shares for $60 million. There are up to $288$228 million in shares that may still be purchased under this plan as of September 30, 2020.March 31, 2021.

ITEM 3.             DEFAULTS UPON SENIOR SECURITIES
None.

ITEM 4.             MINE SAFETY DISCLOSURES
Not applicable.

ITEM 5.             OTHER INFORMATION
None.

ITEM 6.             EXHIBITS
See the Exhibit Index for a list of exhibits filed as part of this report and incorporated herein by reference.
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XYLEM INC.
EXHIBIT INDEX
Exhibit
Number
DescriptionLocation
Fourth Amended and Restated Articles of Incorporation of Xylem Inc.Incorporated by reference to Exhibit 3.1 of Xylem Inc.’s Form 8-K filed on May 15, 2017 (CIK No. 1524472, File No. 1-35229).
Fourth Amended and Restated By-laws of Xylem Inc.Incorporated by reference to Exhibit 3.2 of Xylem Inc.’s Form 8-K filed on May 15, 2017 (CIK No. 1524472, File No. 1-35229).
#Letter Agreement between Xylem Annual Incentive Plan for the Senior Leadership Team (Formerly "Annual Incentive Plan for Executive Officers") restated, with administrative changes only, on August 11, 2020Inc. and Matthew Pine.Filed herewith.
#Individual Employment Contract between Xylem Europe GmbH and Hayati Yarkadas.Filed herewith.
#Form of Xylem 2011 Omnibus Incentive Plan Non-Qualified Stock Option Award Agreement (2021).Filed herewith.
#Form of 2011 Omnibus Incentive Plan Performance Share Unit Agreement (2021).Filed herewith.
#Form of 2011 Omnibus Incentive Plan Restricted Stock Unit Agreement (2021).Filed herewith.
#Form of 2011 Omnibus Incentive Plan ESG Performance Share Unit Agreement (2021).Filed herewith.
Certification pursuant to Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002Filed herewith.
Certification pursuant to Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002Filed herewith.
Certification Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002This Exhibit is intended to be furnished in accordance with Regulation S-K Item 601(b) (32) (ii) and shall not be deemed to be filed for purposes of Section 18 of the Securities Exchange Act of 1934 or incorporated by reference into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except as shall be expressly set forth by specific reference.
Certification Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002This Exhibit is intended to be furnished in accordance with Regulation S-K Item 601(b) (32) (ii) and shall not be deemed to be filed for purposes of Section 18 of the Securities Exchange Act of 1934 or incorporated by reference into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except as shall be expressly set forth by specific reference.
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Exhibit
Number
DescriptionLocation
101.0The following materials from Xylem Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2020,March 31, 2021, formatted in Inline Extensible Business Reporting Language (Inline XBRL): (i) Condensed Consolidated Income Statements, (ii) Condensed Consolidated Statements of Comprehensive Income, (iii) Condensed Consolidated Balance Sheets, (iv) Condensed Consolidated Statements of Cash Flows and (v) Notes to Condensed Consolidated Financial Statements
The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document.


104.0The cover page from Xylem Inc.'s Quarterly Report on Form 10-Q for the period ended September 30, 2020March 31, 2021 formatted in Inline XBRL and contained in Exhibit 101.0.

#Management contract or compensatory plan or arrangement
55
46


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 XYLEM INC.
 (Registrant)
 /s/ Geri McShane
 Geri McShane
 Vice President, Controller and Chief Accounting Officer
 
October 29, 2020May 4, 2021
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