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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 20202021

or

  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from               to               

Commission File Number  001-14585

FIRST HAWAIIAN, INC.

(Exact Name of Registrant as Specified in its Charter)

Delaware

99-0156159

(State or Other Jurisdiction of Incorporation or Organization)

(I.R.S. Employer Identification No.)

999 Bishop Street, 29th Floor

Honolulu, HI

96813

(Address of Principal Executive Offices)

(Zip Code)

(808) 525-7000

(Registrant’s telephone number, including area code)

Not Applicable

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class:

Trading Symbol(s)

Name of each exchange on which registered:

Common Stock, par value $0.01 per share

FHB

NASDAQ Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes   No .

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes   No .

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large Accelerated Filer 

Accelerated filer 

Non-accelerated filer 

Smaller reporting company 

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes   No .

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date: 129,827,968130,371,311 shares of Common Stock, par value $0.01 per share, were outstanding as of April 30, 2020.20, 2021.

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TABLE OF CONTENTS

FIRST HAWAIIAN, INC.

FORM 10-Q

INDEX

Part I Financial Information

Page No.

Item 1.

Financial Statements (unaudited)

2

Consolidated Statements of Income for the three months ended March 31, 20202021 and 20192020

2

Consolidated Statements of Comprehensive (Loss) Income for the three months ended March 31, 20202021 and 20192020

3

Consolidated Balance Sheets as of March 31, 20202021 and December 31, 20192020

4

Consolidated Statements of Stockholders' Equity for the three and three months ended March 31, 20202021 and 20192020

5

Consolidated Statements of Cash Flows for the three months ended March 31, 20202021 and 20192020

6

Notes to Consolidated Financial Statements (unaudited)

7

Item 2.

Management's Discussion and Analysis of Financial Condition and Results of Operations

4341

Item 3.

Quantitative and Qualitative Disclosures about Market Risk

8279

Item 4.

Controls and Procedures

8279

Part II Other Information

8279

Item 1.

Legal Proceedings

8279

Item 1A.

Risk Factors

82

Item 2.

Unregistered Sales of Equity Securities and Use of Proceeds

8479

Item 6.

Exhibits

8581

Exhibit Index

8581

Signatures

8682

1

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PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

FIRST HAWAIIAN, INC. AND SUBSIDIARY

CONSOLIDATED STATEMENTS OF INCOME

(Unaudited)

Three Months Ended

March 31, 

(dollars in thousands, except per share amounts)

2020

  

2019

Interest income

Loans and lease financing

$

134,971

$

144,406

Available-for-sale securities

21,210

24,486

Other

2,351

3,669

Total interest income

158,532

172,561

Interest expense

Deposits

15,600

23,197

Short-term and long-term borrowings

4,249

4,275

Total interest expense

19,849

27,472

Net interest income

138,683

145,089

Provision for credit losses

41,200

5,680

Net interest income after provision for credit losses

97,483

139,409

Noninterest income

Service charges on deposit accounts

8,950

8,060

Credit and debit card fees

14,949

16,655

Other service charges and fees

8,539

9,129

Trust and investment services income

9,591

8,618

Bank-owned life insurance

2,260

3,813

Investment securities gains (losses), net

85

(2,613)

Other

4,854

3,410

Total noninterest income

49,228

47,072

Noninterest expense

Salaries and employee benefits

44,829

44,860

Contracted services and professional fees

16,055

13,645

Occupancy

7,243

6,986

Equipment

4,708

4,284

Regulatory assessment and fees

1,946

1,447

Advertising and marketing

1,823

1,966

Card rewards program

7,015

6,732

Other

12,847

12,703

Total noninterest expense

96,466

92,623

Income before provision for income taxes

50,245

93,858

Provision for income taxes

11,380

23,934

Net income

$

38,865

$

69,924

Basic earnings per share

$

0.30

$

0.52

Diluted earnings per share

$

0.30

$

0.52

Basic weighted-average outstanding shares

129,895,706

134,879,336

Diluted weighted-average outstanding shares

130,351,585

135,198,345

Three Months Ended

March 31, 

(dollars in thousands, except per share amounts)

2021

  

2020

Interest income

Loans and lease financing

$

110,939

$

134,971

Available-for-sale securities

23,146

21,210

Other

491

2,351

Total interest income

134,576

158,532

Interest expense

Deposits

4,056

15,600

Short-term and long-term borrowings

1,362

4,249

Total interest expense

5,418

19,849

Net interest income

129,158

138,683

Provision for credit losses

41,200

Net interest income after provision for credit losses

129,158

97,483

Noninterest income

Service charges on deposit accounts

6,718

8,950

Credit and debit card fees

14,551

14,949

Other service charges and fees

8,846

8,539

Trust and investment services income

8,492

9,591

Bank-owned life insurance

2,389

2,260

Investment securities gains, net

85

Other

2,872

4,854

Total noninterest income

43,868

49,228

Noninterest expense

Salaries and employee benefits

43,936

44,829

Contracted services and professional fees

17,188

16,055

Occupancy

7,170

7,243

Equipment

5,491

4,708

Regulatory assessment and fees

2,034

1,946

Advertising and marketing

1,591

1,823

Card rewards program

4,835

7,015

Other

14,061

12,847

Total noninterest expense

96,306

96,466

Income before provision for income taxes

76,720

50,245

Provision for income taxes

19,027

11,380

Net income

$

57,693

$

38,865

Basic earnings per share

$

0.44

$

0.30

Diluted earnings per share

$

0.44

$

0.30

Basic weighted-average outstanding shares

129,933,104

129,895,706

Diluted weighted-average outstanding shares

130,589,878

130,351,585

The accompanying notes are an integral part of these unaudited interim consolidated financial statements.

2

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FIRST HAWAIIAN, INC. AND SUBSIDIARY

CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME

(Unaudited)

Three Months Ended

March 31, 

(dollars in thousands)

2020

  

2019

Net income

$

38,865

  

$

69,924

Other comprehensive income, net of tax:

Net change in pensions and other benefits

(96)

Net change in investment securities

35,974

53,441

Other comprehensive income

35,878

53,441

Total comprehensive income

$

74,743

$

123,365

Three Months Ended

March 31, 

(dollars in thousands)

  

2021

  

2020

Net income

$

57,693

  

$

38,865

Other comprehensive (loss) income, net of tax:

Net change in pensions and other benefits

(96)

Net change in investment securities

(75,039)

35,974

Other comprehensive (loss) income

(75,039)

35,878

Total comprehensive (loss) income

$

(17,346)

$

74,743

The accompanying notes are an integral part of these unaudited interim consolidated financial statements.

3

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FIRST HAWAIIAN, INC. AND SUBSIDIARY

CONSOLIDATED BALANCE SHEETS

(Unaudited)

March 31, 

December 31, 

March 31, 

December 31, 

(dollars in thousands, except share amount)

  

2020

  

2019

  

2021

  

2020

Assets

Cash and due from banks

$

353,908

$

360,375

$

278,994

$

303,373

Interest-bearing deposits in other banks

698,924

333,642

983,816

737,571

Investment securities, at fair value (amortized cost: $4,014,397 as of March 31, 2020 and $4,080,663 as of December 31, 2019)

4,058,457

4,075,644

Investment securities, at fair value (amortized cost: $6,708,431 as of March 31, 2021 and $5,985,031 as of December 31, 2020)

6,692,479

6,071,415

Loans held for sale

8,180

904

9,390

11,579

Loans and leases

13,380,270

13,211,650

13,300,289

13,279,097

Less: allowance for credit losses

166,013

130,530

200,366

208,454

Net loans and leases

13,214,257

13,081,120

13,099,923

13,070,643

Premises and equipment, net

321,254

316,885

319,949

322,401

Other real estate owned and repossessed personal property

238

319

Accrued interest receivable

43,552

45,239

69,879

69,626

Bank-owned life insurance

455,226

453,873

468,927

466,537

Goodwill

995,492

995,492

995,492

995,492

Mortgage servicing rights

11,979

12,668

10,869

10,731

Other assets

594,424

490,573

567,878

603,463

Total assets

$

20,755,891

$

20,166,734

$

23,497,596

$

22,662,831

Liabilities and Stockholders' Equity

Deposits:

Interest-bearing

$

11,274,463

$

10,564,922

$

11,958,606

$

11,705,609

Noninterest-bearing

5,745,539

5,880,072

8,175,075

7,522,114

Total deposits

17,020,002

16,444,994

20,133,681

19,227,723

Short-term borrowings

400,000

400,000

Long-term borrowings

200,019

200,019

200,010

200,010

Retirement benefits payable

138,396

138,222

143,736

143,373

Other liabilities

332,789

343,241

336,539

347,621

Total liabilities

18,091,206

17,526,476

20,813,966

19,918,727

Commitments and contingent liabilities (Note 13)

Commitments and contingent liabilities (Note 12)

Stockholders' equity

Common stock ($0.01 par value; authorized 300,000,000 shares; issued/outstanding: 140,092,172 / 129,827,968 as of March 31, 2020; issued/outstanding: 139,917,150 / 129,928,479 as of December 31, 2019)

1,401

1,399

Common stock ($0.01 par value; authorized 300,000,000 shares; issued/outstanding: 140,455,180 / 129,749,890 as of March 31, 2021; issued/outstanding: 140,191,133 / 129,912,272 as of December 31, 2020)

1,405

1,402

Additional paid-in capital

2,506,477

2,503,677

2,517,048

2,514,014

Retained earnings

429,323

437,072

497,418

473,974

Accumulated other comprehensive income (loss), net

4,129

(31,749)

Treasury stock (10,264,204 shares as of March 31, 2020 and 9,988,671 shares as of December 31, 2019)

(276,645)

(270,141)

Accumulated other comprehensive (loss) income, net

(43,435)

31,604

Treasury stock (10,705,290 shares as of March 31, 2021 and 10,278,861 shares as of December 31, 2020)

(288,806)

(276,890)

Total stockholders' equity

2,664,685

2,640,258

2,683,630

2,744,104

Total liabilities and stockholders' equity

$

20,755,891

$

20,166,734

$

23,497,596

$

22,662,831

The accompanying notes are an integral part of these unaudited interim consolidated financial statements.

4

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FIRST HAWAIIAN, INC. AND SUBSIDIARY

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(Unaudited)

Three Months Ended March 31, 2021

Accumulated

Additional

Other

Common Stock

Paid-In

Retained

Comprehensive

Treasury

(dollars in thousands, except share amounts)

  

Shares

  

Amount

  

Capital

  

Earnings

  

Income (Loss)

  

Stock

  

Total

Balance as of December 31, 2020

  

129,912,272

$

1,402

  

$

2,514,014

  

$

473,974

  

$

31,604

  

$

(276,890)

  

$

2,744,104

Net income

57,693

57,693

Cash dividends declared ($0.26 per share)

(33,812)

(33,812)

Equity-based awards

170,082

3

3,034

(437)

(2,373)

227

Common stock repurchased

(332,464)

(9,543)

(9,543)

Other comprehensive loss, net of tax

(75,039)

(75,039)

Balance as of March 31, 2021

129,749,890

$

1,405

$

2,517,048

$

497,418

$

(43,435)

$

(288,806)

$

2,683,630

Three Months Ended March 31, 2020

Accumulated

Additional

Other

Common Stock

Paid-In

Retained

Comprehensive

Treasury

(dollars in thousands, except share amounts)

  

Shares

  

Amount

  

Capital

  

Earnings

  

Income (Loss)

  

Stock

  

Total

Balance as of December 31, 2019

  

129,928,479

$

1,399

  

$

2,503,677

  

$

437,072

  

$

(31,749)

  

$

(270,141)

  

$

2,640,258

Cumulative-effect adjustment of a change in accounting principle, net of tax: ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments

(12,517)

(12,517)

Net income

38,865

38,865

Cash dividends declared ($0.26 per share)

(33,782)

(33,782)

Equity-based awards

117,248

2

2,800

(315)

(1,504)

983

Common stock repurchased

(217,759)

(5,000)

(5,000)

Other comprehensive income, net of tax

35,878

35,878

Balance as of March 31, 2020

129,827,968

$

1,401

$

2,506,477

$

429,323

$

4,129

$

(276,645)

$

2,664,685

Three Months Ended March 31, 2019

Three Months Ended March 31, 2020

Accumulated

Accumulated

Additional

Other

Additional

Other

Common Stock

Paid-In

Retained

Comprehensive

Treasury

Common Stock

Paid-In

Retained

Comprehensive

Treasury

(dollars in thousands, except share amounts)

  

Shares

  

Amount

  

Capital

  

Earnings

  

Loss

  

Stock

  

Total

  

Shares

  

Amount

  

Capital

  

Earnings

  

Loss (Income)

  

Stock

  

Total

Balance as of December 31, 2018

134,874,302

$

1,397

$

2,495,853

$

291,919

$

(132,195)

$

(132,135)

$

2,524,839

Balance as of December 31, 2019

129,928,479

$

1,399

$

2,503,677

$

437,072

$

(31,749)

$

(270,141)

$

2,640,258

Cumulative-effect adjustment of a change in accounting principle, net of tax: ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments

(12,517)

(12,517)

Net income

69,924

69,924

38,865

38,865

Cash dividends declared ($0.26 per share)

(35,067)

(35,067)

(33,782)

(33,782)

Equity-based awards

137,713

2

1,917

(325)

(1,529)

65

117,248

2

2,800

(315)

(1,504)

983

Common stock repurchased

(217,759)

(5,000)

(5,000)

Other comprehensive income, net of tax

53,441

53,441

35,878

35,878

Balance as of March 31, 2019

135,012,015

$

1,399

$

2,497,770

$

326,451

$

(78,754)

$

(133,664)

$

2,613,202

Balance as of March 31, 2020

129,827,968

$

1,401

$

2,506,477

$

429,323

$

4,129

$

(276,645)

$

2,664,685

The accompanying notes are an integral part of these unaudited interim consolidated financial statements.

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FIRST HAWAIIAN, INC. AND SUBSIDIARY

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)

Three Months Ended

March 31, 

(dollars in thousands)

  

2020

  

2019

Cash flows from operating activities

Net income

$

38,865

$

69,924

Adjustments to reconcile net income to net cash (used in) provided by operating activities:

Provision for credit losses

41,200

5,680

Depreciation, amortization and accretion, net

17,121

14,588

Deferred income taxes

6,624

16,461

Stock-based compensation

2,802

1,594

Other gains

(15)

(26)

Originations of loans held for sale

(41,062)

(745)

Proceeds from sales of loans held for sale

35,435

1,199

Net gains on sales of loans originated for investment and held for sale

(2,459)

(22)

Net (gains) losses on investment securities

(85)

2,613

Change in assets and liabilities:

Net increase in other assets

(22,164)

(1,293)

Net decrease in other liabilities

(128,111)

(46,569)

Net cash (used in) provided by operating activities

(51,849)

63,404

Cash flows from investing activities

Available-for-sale securities:

Proceeds from maturities and principal repayments

259,447

142,954

Proceeds from calls and sales

78,472

863,053

Purchases

(272,324)

(927,606)

Other investments:

Proceeds from sales

8,492

2,063

Purchases

(9,196)

(2,211)

Loans:

Net increase in loans and leases resulting from originations and principal repayments

(276,113)

(51,823)

Proceeds from sales of loans originated for investment

132,011

Purchases of loans

(30,244)

(76,451)

Proceeds from bank-owned life insurance

906

1,953

Purchases of premises, equipment and software

(14,728)

(9,571)

Proceeds from sales of premises and equipment

185

Proceeds from sales of other real estate owned

69

653

Other

(1,035)

(768)

Net cash used in investing activities

(124,058)

(57,754)

Cash flows from financing activities

Net increase (decrease) in deposits

575,008

(354,824)

Dividends paid

(33,782)

(35,067)

Stock tendered for payment of withholding taxes

(1,504)

(1,529)

Common stock repurchased

(5,000)

Net cash provided by (used in) financing activities

534,722

(391,420)

Net increase (decrease) in cash and cash equivalents

358,815

(385,770)

Cash and cash equivalents at beginning of period

694,017

1,003,637

Cash and cash equivalents at end of period

$

1,052,832

$

617,867

Supplemental disclosures

Interest paid

$

24,163

$

27,398

Income taxes paid, net of income tax refunds

5,165

4,883

Noncash investing and financing activities:

Transfers from loans and leases to loans held for sale

131,201

Three Months Ended

March 31, 

(dollars in thousands)

  

2021

  

2020

Cash flows from operating activities

Net income

$

57,693

$

38,865

Adjustments to reconcile net income to net cash provided by (used in) operating activities:

Provision for credit losses

41,200

Depreciation, amortization and accretion, net

13,643

17,121

Deferred income tax provision

355

6,624

Stock-based compensation

3,037

2,802

Other losses (gains)

1,090

(15)

Originations of loans held for sale

(61,552)

(41,062)

Proceeds from sales of loans held for sale

67,067

35,435

Net gains on sales of loans originated for investment and held for sale

(1,486)

(2,459)

Net gains on investment securities

(85)

Change in assets and liabilities:

Net decrease (increase) in other assets

27,030

(22,164)

Net increase (decrease) in other liabilities

47,323

(128,111)

Net cash provided by (used in) operating activities

154,200

(51,849)

Cash flows from investing activities

Available-for-sale securities:

Proceeds from maturities and principal repayments

448,655

259,447

Proceeds from calls and sales

145

78,472

Purchases

(1,178,760)

(272,324)

Other investments:

Proceeds from sales

2,404

8,492

Purchases

(14,515)

(9,196)

Loans:

Net increase in loans and leases resulting from originations and principal repayments

(45,193)

(276,113)

Proceeds from sales of loans originated for investment

220

132,011

Purchases of loans

(558)

(30,244)

Proceeds from bank-owned life insurance

906

Purchases of premises, equipment and software

(3,791)

(14,728)

Proceeds from sales of premises and equipment

185

Proceeds from sales of other real estate owned

69

Other

(1,171)

(1,035)

Net cash used in investing activities

(792,564)

(124,058)

Cash flows from financing activities

Net increase in deposits

905,958

575,008

Dividends paid

(33,812)

(33,782)

Stock tendered for payment of withholding taxes

(2,373)

(1,504)

Common stock repurchased

(9,543)

(5,000)

Net cash provided by financing activities

860,230

534,722

Net increase in cash and cash equivalents

221,866

358,815

Cash and cash equivalents at beginning of period

1,040,944

694,017

Cash and cash equivalents at end of period

$

1,262,810

$

1,052,832

Supplemental disclosures

Interest paid

$

8,894

$

24,163

Income taxes paid, net of income tax refunds

981

5,165

Noncash investing and financing activities:

Operating lease right-of-use assets obtained in exchange for new lease obligations

6,864

Transfers from loans and leases to loans held for sale

1,840

131,201

The accompanying notes are an integral part of these unaudited interim consolidated financial statements.

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FIRST HAWAIIAN, INC. AND SUBSIDIARY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

1. Organization and Basis of Presentation

First Hawaiian, Inc. (“FHI” or the “Parent”), a bank holding company, owns 100% of the outstanding common stock of First Hawaiian Bank (“FHB” or the “Bank”), its only direct, wholly owned subsidiary. FHB offers a comprehensive suite of banking services, to consumer and commercial customers including loans, deposit products, wealth management, insurance, trust, retirement planning, credit card and merchant processing services.  services, to consumer and commercial customers.

The accompanying unaudited interim consolidated financial statements of First Hawaiian, Inc. and Subsidiary (the “Company”) have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations.

The accompanying unaudited interim consolidated financial statements and notes thereto should be read in conjunction with the Company’s audited consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019.2020.

In the opinion of management, all adjustments, which consist of normal recurring adjustments necessary for a fair presentation of the interim period consolidated financial information, have been made. Results of operations for interim periods are not necessarily indicative of results to be expected for the entire year. Intercompany account balances and transactions have been eliminated in consolidation.

Use of Estimates in the Preparation of Financial Statements

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Management bases its estimates on historical experience and various other assumptions believed to be reasonable. Although these estimates are based on management’s best knowledge of current events, actual results may differ from these estimates.

Investment Securities

As of March 31, 2020 and December 31, 2019, investment securities were comprised of debt, mortgage-backed securities and collateralized mortgage obligations issued by the U.S. Government, its agencies and government-sponsored enterprises. The Company amortizes premiums and accretes discounts using the interest method over the expected lives of the individual securities. Premiums on callable debt securities are amortized to their earliest call date. All investment securities transactions are recorded on a trade-date basis. All of the Company’s investment securities were categorized as available-for-sale as of March 31, 2020 and December 31, 2019. Available-for-sale investment securities are reported at fair value, with unrealized gains and losses reported in accumulated other comprehensive income. Gains and losses realized on sales of investment securities are determined using the specific identification method.

For available-for-sale debt securities in an unrealized loss position, the Company first assesses whether it intends to sell, or it is more likely than not that it will be required to sell the security before recovery of its amortized cost basis. If either of the criteria regarding intent or requirement to sell is met, the security’s amortized cost basis is written down to fair value through income. For available-for-sale debt securities that do not meet the aforementioned criteria, the Company evaluates at the individual security level whether the decline in fair value has resulted from credit losses or other factors. In making this assessment, management considers the extent to which fair value is less than amortized cost and adverse conditions specifically related to the security, among other factors. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security are compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and an allowance for credit losses is recorded for the credit loss, limited by the amount that the fair value is less than the

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amortized cost basis. Any impairment that has not been recorded through an allowance for credit losses is recognized in other comprehensive income.

Changes in the allowance for credit losses, if any, are recorded as a provision for (or reversal of) credit losses. Losses are charged against the allowance when management believes the uncollectibility of an available-for-sale investment security is confirmed or when either of the criteria regarding intent or requirement to sell is met. As noted above, as of March 31, 2020, the Company’s available-for-sale investment securities were comprised entirely of debt, mortgage-backed securities and collateralized mortgage obligations issued by the U.S. Government, its agencies and government-sponsored enterprises. Management has concluded that the long history with no credit losses from these issuers indicates an expectation that nonpayment of the amortized cost basis is 0. The Company’s available-for-sale investment securities are explicitly or implicitly fully guaranteed by the U.S. government. The U.S. government can print its own currency and its currency is routinely held by central banks and other major financial institutions. The dollar is used in international commerce, and commonly is viewed as a reserve currency, all of which qualitatively indicates that historical credit loss information should be minimally affected by current conditions and reasonable and supportable forecasts. Thus, the Company has not recorded an allowance for credit losses for its available-for-sale debt securities as of March 31, 2020.

Accrued interest receivable related to available-for-sale investment securities was $8.5 million as of March 31, 2020 and is recorded separately from the amortized cost basis of investment securities on the Company’s interim consolidated balance sheet.

Loans and Leases

Loans are reported at amortized cost which includes the principal amount outstanding, net of deferred loan fees and costs and cumulative net charge-offs. Interest income is recognized on an accrual basis. Loan origination fees, certain direct costs and unearned discounts and premiums, if any, are deferred and are generally accreted or amortized into interest income as yield adjustments using the interest method over the contractual life of the loan. Other credit-related fees are recognized as fee income, a component of noninterest income, when earned.

Direct financing leases are carried at the aggregate of lease payments receivable plus the estimated residual value of leased property, less unearned income. Unearned income on direct financing leases is amortized over the lease term by methods that approximate the interest method. Residual values on leased assets are periodically reviewed for impairment.

Accrued interest receivable related to loans and leases was $35.1 million as of March 31, 2020 and is recorded separately from the amortized cost basis of loans and leases on the Company’s interim consolidated balance sheet.

Nonaccrual Loans and Leases

The Company generally places a loan or lease on nonaccrual status when management believes that collection of principal or interest has become doubtful or when a loan or lease becomes 90 days past due as to principal or interest, unless it is well secured and in the process of collection. A full or partial charge-off is recorded in the period in which the loan or lease is deemed uncollectible. When the Company places a loan or lease on nonaccrual status, previously accrued and uncollected interest is concurrently reversed against interest income. When the Company receives an interest payment on a nonaccrual loan or lease, the payment is applied as a reduction of the principal balance. Nonaccrual loans and leases are generally returned to accrual status when they become current as to principal and interest and future payments are reasonably assured.

Allowance for Credit Losses

The allowance for credit losses for loans and leases (the “ACL”) is a valuation account that is deducted from the amortized cost basis of loans and leases to present the net amount expected to be collected from loans and leases. Loans and leases are charged-off against the ACL when management believes the uncollectibility of a loan or lease balance is confirmed. Expected recoveries do not exceed the aggregate of amounts previously charged-off and expected to be charged-off. The Company’s ACL and the reserve for unfunded commitments under the Current Expected Credit Losses (“CECL”) approach utilizes both quantitative and qualitative components. The Company’s methodology utilizes a quantitative model based on a single forward-looking macroeconomic forecast. The quantitative estimation is overlaid with qualitative adjustments to account for current conditions and forward-looking events not captured in the quantitative

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model. Qualitative adjustments that are considered include adjustments for regulatory determinants, model limitations, model maturity, and other current or forecasted events that are not captured in the Company’s historical loss experience.

The Company generally evaluates loans and leases on a collective or pool basis when similar risk characteristics exist. However, loans and leases that do not share similar risk characteristics are evaluated on an individual basis. Such loans and leases evaluated individually are excluded from the collective evaluation. Individually assessed loans are measured for estimated credit loss (“ECL”) based on the present value of expected future cash flows discounted at the loan’s effective interest rate or the fair value of the collateral, less estimated selling costs, if the loan is collateral-dependent.

Management reviews relevant available information, from internal and external sources, relating to past events, current conditions, and reasonable and supportable forecasts about the future. Historical credit loss experience provides the basis for the estimation of expected credit losses. Adjustments to historical loss information are made for differences in current loan-specific risk characteristics such as differences in underwriting standards, portfolio mix, delinquency levels, or term as well as for changes in environmental conditions, such as changes in unemployment rates, property values, or other relevant factors.  

The Company utilizes a Probability of Default (“PD”)/Loss Given Default (“LGD”) framework to estimate the ACL and the reserve for unfunded commitments. The PD represents the percentage expectation to default, measured by assessing loans and leases that migrate to default status (i.e., nonaccrual status, troubled debt restructurings (“TDRs”), 90 days or more past due, partial or full charge-offs or bankruptcy). LGD is defined as the percentage of the exposure at default (“EAD”) lost at the time of default, net of any recoveries, and will be unique to each of the collateral types securing the Company’s loans. PD and LGD’s are based on  past experience of the Company and management’s expectations of the future. The ECL on loans and leases is calculated by taking the product of the credit exposure, lifetime default probability (“LDP”) and the LGD.  

The ECL model is applied to current credit exposures at the account level, using assumptions calibrated at the portfolio segment level using internal historical loan and lease level data. The Company estimates the default risk of a credit exposure over the remaining life of each account using a transition probability matrix approach which captures both the average rate of up/down-grade and default transitions, as well as withdrawal rates which capture the historical rate of exposure decline due to loan and lease amortization and prepayment. To apply the transition matrices, each credit exposure’s remaining life is split into two time segments. The first time segment is for the reasonable and supportable forecast period over which the transition matrices which are applied have been adjusted to incorporate current and forecasted conditions over that period. Management has determined that using a one year time horizon for the reasonable and supportable forecast period for all classes of loans and leases is a reasonable forecast horizon given the difficulty in predicting future economic conditions with a high degree of certainty. The second time segment is the reversion period from the end of the reasonable and supportable forecast period to the maturity of the exposure, over which long-run average transition matrices are applied. Management elected to use an immediate reversion to the mean approach. Lifetime loss rates are applied against the amortized cost basis of loans and leases and unfunded commitments to estimate the ACL and the reserve for unfunded commitments.

On a quarterly basis, management convenes the Bank’s forecasting team which is responsible for qualitatively forecasting the economic outlook over the reasonable and supportable forecast period within the context of forecasting credit losses. Management reviews local and national economic forecasts and other pertinent materials to inform the team in establishing their best estimate of the economic outlook over the reasonable and supportable forecast period. The team considers unemployment rates, gross domestic product, personal income per capita, visitor arrivals and expenditures and home prices along with other relevant information. The results from the Bank’s forecasting team dictates the direction of the economic forecast compared to current economic conditions (i.e., better or worse) and the magnitude of the forecast adjustment (e.g., mild, medium or severe). The direction of the economic forecast and magnitude are used to qualitatively adjust the modifier that is applied to the long-run default rates over the reasonable and supportable forecast period.  

The Company has identified three portfolio segments in estimating the ACL: commercial, residential real estate and consumer lending. The Company’s commercial portfolio segment is comprised of four distinct classes: commercial and industrial loans, commercial real estate loans, construction loans and lease financing. The key risk drivers  related to this portfolio segment include risk rating, collateral type, and remaining maturity. The Company’s residential real estate portfolio segment is comprised of two distinct classes: residential real estate loans and home equity lines of credit. Specific risk characteristics related to this portfolio include the value of the underlying collateral, credit score and remaining maturity. Finally, the Company’s consumer portfolio segment is not further segmented, but consists primarily of

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automobile loans, credit cards and other installment loans.  Automobile loans constitute the majority of this segment and are monitored using credit scores, collateral values and remaining maturity. The remainder of the consumer portfolio is predominantly unsecured.

Reserve for Unfunded Commitments

The Company estimates expected credit losses over the contractual period in which the Company is exposed to credit risk via a contractual obligation to extend credit, unless that obligation is unconditionally cancellable by the Company. The reserve for unfunded commitments is adjusted through the provision for credit losses. The estimate includes consideration of the likelihood  that funding will occur and an estimate of  expected credit losses on commitments expected to be funded over its estimated life.

Accounting Standards Adopted in 20202021

In June 2016,October 2020, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2016-13,2020-08, Financial InstrumentsCodification Improvements to Subtopic 310-20, ReceivablesCredit Losses (Topic 326), Measurement of Credit Losses on Financial InstrumentsNonrefundable Fees and Other Costs. ThisPrior to the adoption of ASU No. 2020-08, previous guidance eliminatesshortened the probable recognition thresholdamortization period for credit losses on financial assets measured at amortized cost. For loans and held-to-maturitycertain purchased callable debt securities this guidance requiresheld at a CECL approach to determine an ACL. CECL requires loss estimates forpremium by requiring that entities amortize the remaining estimated life of the financial asset using historical experience, current conditions, and reasonable and supportable forecasts. CECL also applies to off-balance sheet (“OBS”) credit exposures (e.g., unfunded loan commitments), except for unconditionally cancellable commitments. In addition, this guidance modifies the other-than-temporary-impairment model for available-for-salepremium associated with those callable debt securities to require an allowance for credit losses instead of a direct write-down, which allows for a reversal of credit losses in future periods. In April 2019, the FASB also issued ASU No. 2019-04, Codification Improvements to Topic 326, Financial Instruments – Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments. As it relates to CECL, thisearliest call date. The guidance amended certain provisions contained in ASU No. 2016-13, particularly with regards2020-08 changes the amortization period so that an entity shall amortize the premium to the inclusion of accrued interest in the definition of amortized cost, as well as clarifying that extension and renewal options that are not unconditionally cancelable by the entity that are included in the original or modified contract should be considered in the entity’s determination of expected credit losses. As permitted by ASU No. 2016-13, the Company elected the practical expedient to use the fair value of collateral at the reporting date when recording the net carrying amount of the asset and determining the ACL for a financial asset for which the repayment is expected to be provided substantially through the operation or sale of the collateral when the borrower is experiencing financial difficulty based on the Company’s assessment as of the reportingnext call date. Furthermore, as permitted by ASU No. 2019-04, the Company made accounting policy elections to not measure an ACL on accrued interest receivable, write-off accrued interest receivable by reversing interest income and present accrued interest receivable separately from the related financial asset on the balance sheet.

The implementation of CECL required significant operational changes, particularly in data collection and analysis. The Company formed a working group comprised of teams from different disciplines, including credit, finance and information technology, to evaluate the requirements of the new standard and the impact it will have on the Company’s existing processes. The Company also engaged a software vendor and had run several CECL parallel run productions during 2019. The Company adopted the provisions of ASU No. 2016-13 and related amendments by recording a cumulative effect adjustment to retained earnings as of January 1, 2020. Note that the Company did not opt to delay the implementation of CECL requirements as permitted under the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”), which allows entities to delay implementation until the earlier of (1) the date on which the national emergency concerning the Coronavirus Disease 2019 (“COVID-19”) terminates, or (2) December 31, 2020.  

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The following table presents the impact of adopting ASC Topic 326 as of January 1, 2020:

Prior to the

Adjustment

Adoption of

to Adopt

After Adoption of

(dollars in thousands)

ASC Topic 326

ASC Topic 326

ASC Topic 326

Assets:

Allowance for Credit Losses - Loans and Leases

$

130,530

$

770

$

131,300

Liabilities:

Reserve for Unfunded Commitments(1)

600

16,300

16,900

Pretax Cumulative Effect Adjustment of a Change in Accounting Principle

17,070

Less: Income Taxes

(4,553)

Cumulative-Effect Adjustment of a Change in Accounting Principle, Net of Tax

$

12,517

(1)The reserve for unfunded commitments is included as a component of other liabilities in the Company's interim consolidated balance sheets.

In January 2017, the FASB issued ASU No. 2017-04, Intangibles – Goodwill and Other (Topic 350), Simplifying the Test for Goodwill Impairment. This guidance simplifies the subsequent measurement of goodwill by eliminating Step 2 from the current two-step goodwill impairment test. This guidance provides that a goodwill impairment test be conducted by comparing the fair value of a reporting unit with its carrying amount. Entities are to recognize an impairment charge for goodwill by the amount by which the carrying amount exceeds the reporting unit’s fair value. Entities will continue to have the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. The Company adopted the provisions of ASU No. 2017-042020-08 on January 1, 20202021 and it did not have a material impact on the Company’s consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820), Disclosure Framework – Changes to the Disclosure Requirements for Fair Value Measurement. This guidance is a part of the FASB’s disclosure framework project to improve disclosure effectiveness. This guidance eliminates certain disclosure requirements for fair value measurements: the amount of and reasons for transfers between Level 1 and Level 2 of the fair value hierarchy, an entity’s policy for the timing of transfers between levels of the fair value hierarchy and an entity’s valuation processes for Level 3 fair value measurements. This guidance also adds new disclosure requirements for public entities: changes in unrealized gains and losses for the period included in other comprehensive income for recurring Level 3 fair value measurements of instruments held at the end of the reporting period, and the range and weighted average of significant unobservable inputs used to develop recurring and nonrecurring Level 3 fair value measurements, including how the weighted average is calculated. Furthermore, this guidance modifies certain requirements which will involve disclosing: transfers into and out of Level 3 of the fair value hierarchy, purchases and issuances of Level 3 assets and liabilities, and information about the measurement uncertainty of Level 3 fair value measurements as of the reporting date. The Company adopted the provisions of ASU No. 2018-13 on January 1, 2020 and it did not have a material impact on the Company’s consolidated financial statements. See “Note 17. Fair Value” for required disclosures related to this new guidance.

Recent Accounting Pronouncements

The following ASU has beenThere were no ASUs issued by the FASB and isthat were applicable to the Company in future reporting periods.

In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848), Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The relief provided by this guidance is elective and applies to all entities, subject to meeting certain criteria, that have contracts, hedging relationships, and other transactions that reference the London Interbank Offered Rate (“LIBOR”) or another reference rate expected to be discontinued because of reference rate reform. The guidance provides that changes in contract terms that are made to effect the reference rate reform transition are considered related to the replacement of a reference rate if they are not the result of a business decision that is separate from or in addition to changes to the terms of a contract to effect that transition. The guidance also provides an optional expedient for loans that would permit the Company to account for the modification as if it was only minor and not an extinguishment in accordance with GAAP. For leases, the guidance provides an optional expedient for modifications to not trigger reassessment of lease classification and the discount rate or require the entity to remeasure lease payments or perform the other reassessments or remeasurements that would otherwise be triggered by a modification under GAAP when the modification is not accounted for as a separate contract. The optional amendments in ASU No. 2020-04 are effective for all entities as of March 12, 2020 through December 31, 2022. 2. Investment Securities

As of March 31, 2021 and December 31, 2020, investment securities consisted predominantly of the Company did notfollowing investment categories:

U.S. Treasury and debt securities– includes U.S. Treasury notes and debt securities issued by government agencies.

Mortgage-backed securities– includes securities backed by notes or receivables secured by mortgage assets with cash flows based on actual or scheduled payments.

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elect any of the optional expedients provided for by this guidance. The Company is in the process of evaluating the optional expedients and the impact that this new guidance may have on the Company’s consolidated financial statements.

2. Investment Securities

As of March 31, 2020 and December 31, 2019, investment securities consisted predominantly of the following investment categories:

U.S. Treasury and debt securities– includes U.S. Treasury notes and debt securities issued by agencies and government-sponsored enterprises.

Mortgage-backed securities– includes securities backed by notes or receivables secured by mortgage assets with cash flows based on actual or scheduled payments.

Collateralized mortgage obligations – includes securities backed by a pool of mortgages with cash flows distributed based on certain rules rather than pass through payments.

As of March 31, 20202021 and December 31, 2019,2020, all of the Company’s investment securities were classified as available-for-sale. Amortized cost and fair value of securities as of March 31, 20202021 and December 31, 20192020 were as follows:

March 31, 2020

December 31, 2019

March 31, 2021

December 31, 2020

Amortized

Unrealized

Unrealized

Fair

Amortized

Unrealized

Unrealized

Fair

Amortized

Unrealized

Unrealized

Fair

Amortized

Unrealized

Unrealized

Fair

(dollars in thousands)

  

Cost

  

Gains

  

Losses

  

Value

  

Cost

  

Gains

  

Losses

  

Value

  

Cost

  

Gains

  

Losses

  

Value

  

Cost

  

Gains

  

Losses

  

Value

U.S. Treasury securities

$

30,483

$

444

$

$

30,927

$

29,832

$

56

$

$

29,888

Government-sponsored enterprises debt securities

26,705

16

26,721

101,697

19

(277)

101,439

U.S. Treasury and government agency debt securities

$

177,745

$

447

$

(2,468)

$

175,724

$

170,123

$

1,359

$

(61)

$

171,421

Mortgage-backed securities:

Residential - Government agency

269,947

9,016

278,963

290,131

2,224

(1,146)

291,209

129,908

3,986

133,894

155,169

5,293

160,462

Residential - Government-sponsored enterprises

403,682

14,289

(304)

417,667

395,039

6,126

(1,673)

399,492

797,426

10,867

(7,373)

800,920

434,282

13,643

(725)

447,200

Commercial - Government agency

523,293

8,068

(3,845)

527,516

583,232

16,537

(119)

599,650

Commercial - Government-sponsored enterprises

184,635

3,345

(1,196)

186,784

101,798

555

(634)

101,719

1,180,034

1,676

(47,535)

1,134,175

931,095

9,045

(7,983)

932,157

Collateralized mortgage obligations:

Government agency

2,304,803

21,408

(5,333)

2,320,878

2,390,143

7,483

(16,348)

2,381,278

1,818,181

29,899

(2,982)

1,845,098

1,902,326

32,246

(1,019)

1,933,553

Government-sponsored enterprises

794,142

5,965

(3,590)

796,517

772,023

2,505

(3,909)

770,619

2,081,844

15,537

(22,229)

2,075,152

1,808,804

18,991

(823)

1,826,972

Total available-for-sale securities

$

4,014,397

$

54,483

$

(10,423)

$

4,058,457

$

4,080,663

$

18,968

$

(23,987)

$

4,075,644

$

6,708,431

$

70,480

$

(86,432)

$

6,692,479

$

5,985,031

$

97,114

$

(10,730)

$

6,071,415

Accrued interest receivable related to available-for-sale investment securities was $11.3 million and $10.6 million as of March 31, 2021 and December 31, 2020, respectively, and is recorded separately from the amortized cost basis of investment securities on the Company’s interim consolidated balance sheets.

Proceeds from calls and sales of investment securities were $0.1 million and nil for the three months ended March 31, 2021, respectively. Proceeds from calls and sales of investment securities were $75.0 million and $3.5 million, respectively, for the three months ended March 31, 2020, and2020. The Company recorded gross realized gains of NaN and $863.1 million, respectively,gross realized losses of NaN for the three months ended March 31, 2019.2021. The Company recorded gross realized gains of $0.1 million and gross realized losses of NaN for the three months ended March 31, 2020. The Company recorded gross realized gains of NaN and gross realized losses of $2.6 million for the three months ended March 31, 2019. The income tax benefit related to the Company’s net realized loss on the sale of investment securities was NaN and $0.7 million forduring the three months ended March 31, 2020 and 2019, respectively.2021. The income tax expense related to the net realized gains on the sale of investment securities was NaN during bothfor the three months ended March 31, 2020 and 2019.2020. Gains and losses realized on sales of securities are determined using the specific identification method.

Interest income from taxable investment securities was $22.1 million and $21.2 million, and $24.5 millionrespectively, for the three months ended March 31, 20202021 and 2019, respectively.2020. Interest income from non-taxable investment securities was $1.0 million and NaN, respectively, during both the three months ended March 31, 20202021 and 2019.2020.

The amortized cost and fair value of debt securities issued by the U.S. Treasury and government-sponsored enterprisesgovernment agencies as of March 31, 2020,2021, by contractual maturity, are shown below. Mortgage-backed securities and collateralized mortgage obligations are disclosed separately in the table below as remaining expected maturities will differ from contractual maturities as borrowers have the right to prepay obligations.

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March 31, 2020

Amortized

Fair

(dollars in thousands)

  

Cost

  

Value

 

Due in one year or less

$

$

Due after one year through five years

57,188

57,648

Due after five years through ten years

Due after ten years

57,188

57,648

Mortgage-backed securities:

Residential - Government agency

269,947

278,963

Residential - Government-sponsored enterprises

403,682

417,667

Commercial - Government-sponsored enterprises

184,635

186,784

Total mortgage-backed securities

858,264

883,414

Collateralized mortgage obligations:

Government agency

2,304,803

2,320,878

Government-sponsored enterprises

794,142

796,517

Total collateralized mortgage obligations

3,098,945

3,117,395

Total available-for-sale securities

$

4,014,397

$

4,058,457

March 31, 2021

Amortized

Fair

(dollars in thousands)

  

Cost

  

Value

Due in one year or less

$

$

Due after one year through five years

41,513

41,878

Due after five years through ten years

83,988

83,461

Due after ten years

52,244

50,385

177,745

175,724

Mortgage-backed securities:

Residential - Government agency

129,908

133,894

Residential - Government-sponsored enterprises

797,426

800,920

Commercial - Government agency

523,293

527,516

Commercial - Government-sponsored enterprises

1,180,034

1,134,175

Total mortgage-backed securities

2,630,661

2,596,505

Collateralized mortgage obligations:

Government agency

1,818,181

1,845,098

Government-sponsored enterprises

2,081,844

2,075,152

Total collateralized mortgage obligations

3,900,025

3,920,250

Total available-for-sale securities

$

6,708,431

$

6,692,479

At March 31, 2020,2021, pledged securities totaled $2.2$2.6 billion, of which $2.0$2.4 billion was pledged to secure public deposits and $246.8$184.2 million was pledged to secure other financial transactions. At December 31, 2019,2020, pledged securities totaled $1.8$2.4 billion, of which $1.5$2.3 billion was pledged to secure public deposits and $242.3$186.1 million was pledged to secure other financial transactions.

The Company held 0 securities of any single issuer, other than debt securities issued by the U.S. government, government agencies and government-sponsored enterprises, taken in the aggregate, which were in excess of 10% of stockholders’ equity as of March 31, 2020 and2021 or December 31, 2019.2020.

The following table presentstables present the unrealized gross losses and fair values of securities in the available-for-sale portfolio by length of time that the 55145 and 11850 individual securities in each category have been in a continuous loss position as of March 31, 20202021 and December 31, 2019,2020, respectively. The unrealized losses on investment securities were attributable to changes in interest rates, relative to when the investment securities were purchased, and not due to the credit quality of the investment securities. At March 31, 2020, the Company did not have any securities with the intent to sell and determined it was more likely than not that the Company would not be required to sell the securities prior to recovery of the amortized cost basis.

Time in Continuous Loss as of March 31, 2020

Less Than 12 Months

12 Months or More

Total

Unrealized

Unrealized

Unrealized

(dollars in thousands)

  

Losses

  

Fair Value

  

Losses

  

Fair Value

  

Losses

  

Fair Value

Mortgage-backed securities:

Residential - Government-sponsored enterprises

$

(211)

$

95,144

$

(93)

$

10,191

$

(304)

$

105,335

Commercial - Government-sponsored enterprises

(1,196)

95,097

(1,196)

95,097

Collateralized mortgage obligations:

Government agency

(3,979)

480,482

(1,354)

94,077

(5,333)

574,559

Government-sponsored enterprises

(1,242)

144,625

(2,348)

149,246

(3,590)

293,871

Total available-for-sale securities with unrealized losses

$

(6,628)

$

815,348

$

(3,795)

$

253,514

$

(10,423)

$

1,068,862

Time in Continuous Loss as of March 31, 2021

Less Than 12 Months

12 Months or More

Total

Unrealized

Unrealized

Unrealized

(dollars in thousands)

  

Losses

  

Fair Value

  

Losses

  

Fair Value

  

Losses

  

Fair Value

U.S. Treasury and government agency debt securities

$

(2,468)

$

121,457

$

$

$

(2,468)

$

121,457

Mortgage-backed securities:

Residential - Government-sponsored enterprises

(7,373)

511,463

(7,373)

511,463

Commercial - Government agency

(3,845)

248,776

(3,845)

248,776

Commercial - Government-sponsored enterprises

(47,535)

898,725

(47,535)

898,725

Collateralized mortgage obligations:

Government agency

(2,974)

370,875

(8)

5,020

(2,982)

375,895

Government-sponsored enterprises

(22,229)

1,036,086

(22,229)

1,036,086

Total available-for-sale securities with unrealized losses

$

(86,424)

$

3,187,382

$

(8)

$

5,020

$

(86,432)

$

3,192,402

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Time in Continuous Loss as of December 31, 2019

Less Than 12 Months

12 Months or More

Total

Unrealized

Unrealized

Unrealized

(dollars in thousands)

  

Losses

  

Fair Value

  

Losses

  

Fair Value

  

Losses

  

Fair Value

Government-sponsored enterprises debt securities

$

(277)

$

49,716

$

$

$

(277)

$

49,716

Mortgage-backed securities:

Residential - Government agency

(1,146)

109,614

(1,146)

109,614

Residential - Government-sponsored enterprises

(115)

76,481

(1,558)

109,025

(1,673)

185,506

Commercial - Government-sponsored enterprises

(634)

38,062

(634)

38,062

Collateralized mortgage obligations:

Government agency

(8,049)

969,762

(8,299)

565,764

(16,348)

1,535,526

Government-sponsored enterprises

(583)

180,785

(3,326)

209,752

(3,909)

390,537

Total available-for-sale securities with unrealized losses

$

(9,658)

$

1,314,806

$

(14,329)

$

994,155

$

(23,987)

$

2,308,961

Time in Continuous Loss as of December 31, 2020

Less Than 12 Months

12 Months or More

Total

Unrealized

Unrealized

Unrealized

(dollars in thousands)

  

Losses

  

Fair Value

  

Losses

  

Fair Value

  

Losses

  

Fair Value

U.S. Treasury and government agency debt securities

$

(61)

$

38,507

$

$

$

(61)

$

38,507

Mortgage-backed securities:

Residential - Government-sponsored enterprises

(725)

64,987

(725)

64,987

Commercial - Government agency

(119)

32,346

(119)

32,346

Commercial - Government-sponsored enterprises

(7,983)

427,759

(7,983)

427,759

Collateralized mortgage obligations:

Government agency

(994)

209,124

(25)

6,190

(1,019)

215,314

Government-sponsored enterprises

(823)

296,160

(823)

296,160

Total available-for-sale securities with unrealized losses

$

(10,705)

$

1,068,883

$

(25)

$

6,190

$

(10,730)

$

1,075,073

At March 31, 2021 and December 31, 2020, the Company did not have any securities with the intent to sell and determined it was more likely than not that the Company would not be required to sell the securities prior to recovery of the amortized cost basis. As the Company had the intent and ability to hold the remaining securities in an unrealized loss position as of March 31, 2021 and December 31, 2020, each security with an unrealized loss position in the above tables has been further assessed to determine if a credit loss exists. As of March 31, 2021 and December 31, 2020, the Company did not expect any credit losses in its debt securities and 0 credit losses were recognized on securities during the three months ended March 31, 2021 and for the year ended December 31, 2020.

As of March 31, 2021 and December 31, 2020, the Company’s available-for-sale investment securities were comprised entirely of debt, mortgage-backed securities and collateralized mortgage obligations issued by the U.S. Government and its agencies. Management has concluded that the long history with no credit losses from these issuers indicates an expectation that nonpayment of the amortized cost basis is zero. The Company’s available-for-sale investment securities are explicitly or implicitly fully guaranteed by the U.S. government. The U.S. government can print its own currency and its currency is routinely held by central banks and other major financial institutions. The dollar is used in international commerce, and commonly is viewed as a reserve currency, all of which qualitatively indicates that historical credit loss information should be minimally affected by current conditions and reasonable and supportable forecasts. Thus, the Company has not recorded an allowance for credit losses for its available-for-sale debt securities as of March 31, 2021 and December 31, 2020.

Visa Class B Restricted Shares

In 2008, the Company received 394,000 Visa Class B restricted shares as part of Visa’s IPO. Visa Class B restricted shares are not currently convertible to publicly traded Visa Class A common shares, and only transferable in limited circumstances, until the settlement of certain litigation which are indemnified by Visa members, including the Company. As there are existing transfer restrictions and the outcome of the aforementioned litigation is uncertain, these shares were included in the consolidated balance sheets at their historical cost of $0.

In 2016, the Company recorded a $22.7 million net realized gain related to the sale of 274,000 Visa Class B restricted shares. Concurrent with the sale of the Visa Class B restricted shares, the Company entered into an agreement with the buyer that requires payment to the buyer in the event Visa reduces each member bank’s Class B conversion rate to unrestricted Class A common shares. On June 28, 2018, Visa additionally funded its litigation escrow account, thereby reducing each member bank’s Class B conversion rate to unrestricted Class A common shares. Accordingly, on July 5, 2018, Visa announced a decrease in conversion rate from 1.6483 to 1.6298, effective June 28, 2018. In July 2018, the Company made a payment of approximately $0.7 million to the buyer as a result of the reduction in the Visa Class B conversion rate.  On September 27, 2019, Visa additionally funded its litigation escrow account, thereby further reducing each member bank’s Class B conversion rate to unrestricted Class A common shares. Accordingly, on September 30, 2019, Visa announced a decrease in conversion rate from 1.6298 to 1.6228, effective September 27, 2019. In October 2019, the Company made a payment of approximately $0.3 million to the buyer as a result of the reduction in the Visa Class B conversion rate. See “Note 12.11. Derivative Financial Instruments” for more information.

The Company held approximately 120,000 Visa Class B restricted shares as of both March 31, 20202021 and December 31, 2019.2020. These shares continued to be carried at $0 cost basis during eachas of the respective periods.both March 31, 2021 and December 31, 2020.

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Table of Contents

3. Loans and Leases

As of March 31, 20202021 and December 31, 2019,2020, loans and leases were comprised of the following:

March 31, 

December 31, 

March 31, 

December 31, 

(dollars in thousands)

  

2020

  

2019

  

2021

  

2020

Commercial and industrial

$

3,025,345

$

2,743,242

$

3,121,436

$

3,019,507

Commercial real estate

3,413,014

3,463,953

3,396,233

3,392,676

Construction

572,062

519,241

739,271

735,819

Residential:

Residential mortgage

3,673,455

  

3,768,936

3,715,676

  

3,690,218

Home equity line

891,698

893,239

805,746

841,624

Total residential

  

4,565,153

4,662,175

  

4,521,422

4,531,842

Consumer

1,568,073

1,620,556

1,283,779

1,353,842

Lease financing

236,623

202,483

238,148

245,411

Total loans and leases

$

13,380,270

$

13,211,650

$

13,300,289

$

13,279,097

Outstanding loan balances are reported net of deferred loan costs and fees of $40.6$16.8 million and $41.0$26.1 million at March 31, 20202021 and December 31, 2019,2020, respectively.

Accrued interest receivable related to loans and leases was $58.6 million and $59.0 million as of March 31, 2021 and December 31, 2020, respectively, and is recorded separately from the amortized cost basis of loans and leases on the Company’s unaudited interim consolidated balance sheets.

As of both March 31, 2021 and December 31, 2020, residential real estate loans totaling $3.0$2.9 billion were pledged to collateralize the Company’s borrowing capacity at the Federal Home Loan Bank of Des Moines (“FHLB”), and consumer, commercial and industrial,

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Table of Contents

commercial real estate and commercialresidential real estate loans totaling $1.3$1.9 billion were pledged to collateralize the Company’s borrowing capacity at the Federal Reserve Bank of San Francisco (“FRB”). As of December 31, 2019, residential real estate loans totaling $2.9 billion were pledged to collateralize the Company’s borrowing capacity at the FHLB, and consumer, commercial and industrial and commercial real estate loans totaling $953.2 million were pledged to collateralize the Company’s borrowing capacity at the FRB. Residential real estate loans collateralized by properties that were in the process of foreclosure totaled $3.1$2.8 million and $4.1$2.3 million as of March 31, 20202021 and December 31, 2019,2020, respectively.

In the course of evaluating the credit risk presented by a customer and the pricing that will adequately compensate the Company for assuming that risk, management may require a certain amount of collateral support. The type of collateral held varies, but may include accounts receivable, inventory, land, buildings, equipment, income-producing commercial properties and residential real estate. The Company applies the same collateral policy for loans whether they are funded immediately or on a delayed basis. The loan and lease portfolio is principally located in Hawaii and, to a lesser extent, on the U.S. Mainland, Guam and Saipan. The risk inherent in the portfolio depends upon both the economic strength and stability of the state or territories, which affects property values, and the financial strength and creditworthiness of the borrowers.

4. Allowance for Credit Losses

The Company maintains the allowance for credit losses for loans and leases (the “ACL”) that is deducted from the amortized cost basis of loans and leases to present the net carrying value of loans and leases expected to be collected. The measurement of expected credit losses is based on relevant information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectibility of the reported amount of loans and leases.

The Company also maintains an estimated reserve for unfunded commitments on the unaudited interim consolidated balance sheets. The reserve for unfunded commitments is reduced in the period in which the off-balance sheet financial instruments expire, loan funding occurs, or is otherwise settled.

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Table of Contents

4. Allowance for Credit Losses

The Company maintains an ACL that is deducted fromIn response to the amortized cost basis of loans and leases to present the net carrying value of loans and leases expected to be collected. The measurement of expected credit losses is basedCOVID-19 pandemic, on relevant information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount of loans and leases.

The Company also maintains an estimated reserve for unfunded commitments on the unaudited interim consolidated balance sheets. The reserve for unfunded commitments is reduced in the period in which the OBS financial instruments expire, loan funding occurs, or is otherwise settled.

The U.S. has been operating under a presidentially declared emergency since March 13, 2020 (the “National Emergency”) as a result of COVID-19. On March 27, 2020, the CARES Act was signed into law. The CARES Act creates a forbearance program for federally backed mortgage loans, protects borrowers from negative credit reporting due to loan accommodations related to the National Emergency, and provides financial institutions the option to temporarily suspend certain requirements under GAAP related to TDRstroubled debt restructurings (“TDRs”) for a limited period of time to account for the effects of COVID-19. Financial institutions accounting for eligible loans under the CARES Act are not required to report such loans as TDRs in accordance with GAAP. In addition, Interagency Statements were issued on March 22, 2020 and April 7, 2020 to encourage financial institutions to work prudently with borrowers and to describe the agencies’ interpretation of how current accounting rules under GAAP apply to certain COVID-19 related modifications. The agencies confirmed with the FASB that short-term modifications (e.g., six months or less) for payment deferrals, fee waivers, extensions of repayment terms, or delays in payment that are insignificant and made on a good faith basis in response to borrowers impacted by COVID-19 who were current prior to any relief are not TDRs under GAAP. The agencies also confirmed that these short-term modifications should not be reported as being on nonaccrual status and should not be considered past due during the period of the deferral. The Company has adopted the provisions of both the CARES Act and Interagency Statements. The Company is first applying the CARES Act guidance in determining if certain loan modifications are not required to be reported as TDRs. If the loan modification does not qualify under the CARES Act, then the Interagency Statement guidance is applied. On December 27, 2020, the Consolidated Appropriations Act – 2021 (the “CAA”) was signed into law, which extends the temporary relief from TDR reporting through the earlier of (1) January 1, 2022, or (2) 60 days after the date on which the national emergency concerning COVID-19 terminates. The interim consolidated financial information below reflects the application of this guidance.

Rollforward of the Allowance for Credit Losses

The following presents the activity in the ACL by class of loans and leases for the three months ended March 31, 2021 and 2020:

Three Months Ended March 31, 2020

Three Months Ended March 31, 2021

Commercial Lending

Residential Lending

Commercial Lending

Residential Lending

Commercial

Commercial

Home

Commercial

Commercial

Home

and

Real

Lease

Residential

Equity

and

Real

Lease

Residential

Equity

(dollars in thousands)

    

Industrial

    

Estate

    

Construction

    

Financing

    

Mortgage

    

Line

    

Consumer

    

Unallocated

    

Total

 

  

Industrial

  

Estate

  

Construction

  

Financing

  

Mortgage

    

Line

  

Consumer

  

Total

Allowance for credit losses:

Balance at beginning of period

$

28,975

$

22,325

$

4,844

$

424

$

29,303

$

9,876

$

34,644

$

139

$

130,530

$

24,711

$

58,123

$

10,039

$

3,298

$

40,461

$

7,163

$

64,659

$

208,454

Adoption of ASU No. 2016-13

(16,105)

10,559

(1,803)

207

(2,793)

(4,731)

15,575

(139)

770

Charge-offs

(201)

(8)

(8,597)

(8,806)

(963)

(66)

(98)

(6,541)

(7,668)

Recoveries

220

110

135

122

2,083

2,670

215

3

166

17

24

2,655

3,080

Increase in Provision

7,995

9,954

5,673

220

3,376

1,297

12,334

40,849

Increase (decrease) in Provision

3,359

(6,369)

347

(101)

(1,909)

(519)

1,692

(3,500)

Balance at end of period

$

20,884

$

42,838

$

8,824

$

851

$

30,021

$

6,556

$

56,039

$

$

166,013

$

27,322

$

51,691

$

10,552

$

3,197

$

38,471

$

6,668

$

62,465

$

200,366

Three Months Ended March 31, 2020

Commercial Lending

Residential Lending

Commercial

Commercial

Home

and

Real

Lease

Residential

Equity

(dollars in thousands)

  

Industrial

  

Estate

  

Construction

  

Financing

  

Mortgage

    

Line

  

Consumer

  

Unallocated

  

Total

Allowance for credit losses:

Balance at beginning of period

$

28,975

$

22,325

$

4,844

$

424

$

29,303

$

9,876

$

34,644

$

139

$

130,530

Adoption of ASU No. 2016-13

(16,105)

10,559

(1,803)

207

(2,793)

(4,731)

15,575

(139)

770

Charge-offs

(201)

(8)

(8,597)

(8,806)

Recoveries

220

110

135

122

2,083

2,670

Increase in Provision

7,995

9,954

5,673

220

3,376

1,297

12,334

40,849

Balance at end of period

$

20,884

$

42,838

$

8,824

$

851

$

30,021

$

6,556

$

56,039

$

$

166,013

Rollforward of the Reserve for Unfunded Commitments

The following presents the activity in the Reserve for Unfunded Commitments for the three months ended March 31, 2021 and 2020:

Three Months Ended March 31, 2021

Commercial Lending

Residential Lending

Commercial

Commercial

Home

and

Real

Lease

Residential

Equity

(dollars in thousands)

  

Industrial

  

Estate

  

Construction

  

Financing

  

Mortgage

  

Line

  

Consumer

  

Total

Reserve for unfunded commitments:

Balance at beginning of period

$

11,719

$

1,328

$

9,037

$

$

2

$

8,452

$

65

$

30,603

Increase (decrease) in Provision

4,410

(216)

(724)

(2)

48

(16)

3,500

Balance at end of period

$

16,129

$

1,112

$

8,313

$

$

$

8,500

$

49

$

34,103

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The following presents the activity in the ACL by class of loans and leases for the three months ended March 31, 2019, presented in accordance with Topic 310, Receivables:

Three Months Ended March 31, 2019

Commercial Lending

Commercial

Commercial

and

Real

Lease

(dollars in thousands)

    

Industrial

    

Estate

    

Construction

    

Financing

    

Residential

    

Consumer

    

Unallocated

    

Total

 

Allowance for credit losses:

Balance at beginning of period

$

34,501

$

19,725

$

5,813

$

432

$

44,906

$

35,813

$

528

$

141,718

Charge-offs

(24)

(8,598)

(8,622)

Recoveries

37

31

250

2,452

2,770

Increase (decrease) in Provision

(2,745)

1,441

(432)

3

(245)

5,432

2,226

5,680

Balance at end of period

$

31,793

$

21,197

$

5,381

$

411

$

44,911

$

35,099

$

2,754

$

141,546

The disaggregation of the ACL and recorded investment in loans by impairment methodology as of December 31, 2019, presented in accordance with Topic 310, Receivables, was as follows:

December 31, 2019

Commercial Lending

Commercial

Commercial

and

Real

Lease

(dollars in thousands)

  

Industrial

  

Estate

  

Construction

  

Financing

  

Residential

  

Consumer

  

Unallocated

  

Total

 

Allowance for credit losses:

Individually evaluated for impairment

$

46

$

27

$

$

$

130

$

$

$

203

Collectively evaluated for impairment

28,929

22,298

4,844

424

39,049

34,644

139

130,327

Balance at end of period

$

28,975

$

22,325

$

4,844

$

424

$

39,179

$

34,644

$

139

$

130,530

Loans and leases:

Individually evaluated for impairment

$

4,951

$

723

$

$

$

14,964

$

$

$

20,638

Collectively evaluated for impairment

2,738,291

3,463,230

519,241

202,483

4,647,211

1,620,556

13,191,012

Balance at end of period

$

2,743,242

$

3,463,953

$

519,241

$

202,483

$

4,662,175

$

1,620,556

$

$

13,211,650

Rollforward of the Reserve for Unfunded Commitments

The following presents the activity in the Reserve for Unfunded Commitments for the three months ended March 31, 2020:

Three Months Ended March 31, 2020

Three Months Ended March 31, 2020

Commercial Lending

Residential Lending

Commercial Lending

Residential Lending

Commercial

Commercial

Home

Commercial

Commercial

Home

and

Real

Lease

Residential

Equity

and

Real

Lease

Residential

Equity

(dollars in thousands)

    

Industrial

    

Estate

    

Construction

    

Financing

    

Mortgage

    

Line

    

Consumer

    

Total

 

  

Industrial

  

Estate

  

Construction

  

Financing

  

Mortgage

  

Line

  

Consumer

  

Total

Reserve for unfunded commitments:

Balance at beginning of period

$

$

$

$

$

$

$

600

$

600

$

$

$

$

$

$

$

600

$

600

Adoption of ASU No. 2016-13

5,390

778

4,119

7

6,587

(581)

16,300

5,390

778

4,119

7

6,587

(581)

16,300

Increase (decrease) in Provision

(599)

(82)

694

(6)

340

4

351

(599)

(82)

694

(6)

340

4

351

Balance at end of period

$

4,791

$

696

$

4,813

$

$

1

$

6,927

$

23

$

17,251

$

4,791

$

696

$

4,813

$

$

1

$

6,927

$

23

$

17,251

Credit Quality Information

The Company performs an internal loan review and grading or scoring procedures on an ongoing basis. The review provides management with periodic information as to the quality of the loan portfolio and effectiveness of the Company’s lending policies and procedures. The objective of the loan review and grading or scoring procedures is to identify, in a timely manner, existing or emerging credit quality issues so that appropriate steps can be initiated to avoid or minimize future losses.

Loans and leases subject to grading primarily include: commercial and industrial loans, commercial real estate loans, construction loans and lease financing. Other loans subject to grading include installment loans to businesses or individuals for business and commercial purposes, overdraft lines of credit, commercial credit cards, and other credits as may be determined. Credit quality indicators for internally graded loans and leases are generally updated on an annual basis or on a quarterly basis for those loans  and leases deemed to be of potentially higher risk.

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Table of Contents

An internal credit risk rating system is used to determine loan grade and is based on borrower credit risk and transactional risk. The loan grading process is a mechanism used to determine the risk of a particular borrower and is based on the following factors of a borrower: character, earnings and operating cash flow, asset and liability structure, debt capacity, management and controls, borrowing entity, and industry and operating environment.

Pass – “Pass” (uncriticized) loans and leases, are not considered to carry greater than normal risk. The borrower has the apparent ability to satisfy obligations to the Company, and therefore no loss in ultimate collection is anticipated.

Special Mention – Loans and leases that have potential weaknesses deserve management’s close attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for assets or in the institution’s credit position at some future date. Special mention assets are not adversely classified and do not expose an institution to sufficient risk to warrant adverse classification.

Substandard – Loans and leases that are inadequately protected by the current financial condition and paying capacity of the obligor or by any collateral pledged. Loans and leases so classified must have a well-defined weakness or weaknesses that jeopardize the collection of the debt. They are characterized by the distinct possibility that the bank may sustain some loss if the deficiencies are not corrected.

Doubtful – Loans and leases that have weaknesses found in substandard borrowers with the added provision that the weaknesses make collection of debt in full, on the basis of currently existing facts, conditions, and values, highly questionable and improbable.

Loss – Loans and leases classified as loss are considered uncollectible and of such little value that their continuance as an asset is not warranted. This classification does not mean that the loan or lease has absolutely no recovery or salvage value, but rather that it is not practical or desirable to defer writing off this basically worthless asset even though partial recovery may be effected in the future.

Loans that are primarily monitored for credit quality using FICO scores include: residential real estatemortgage loans, home equity lines and consumer loans. FICO scores are calculated primarily based on a consideration of payment history, the current amount of debt, the length of credit history available, a recent history of new sources of credit and the mix of credit type. FICO scores are updated on a monthly, quarterly or bi-annual basis, depending on the product type.

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The amortized cost basis by year of origination and credit quality indicator of the Company'sCompany’s loans and leases as of March 31, 2021 was as follows:

Revolving

Loans

Converted

Term Loans

Revolving

to Term

Amortized Cost Basis by Origination Year

Loans

Loans

Amortized

Amortized

(dollars in thousands)

2021

2020

2019

2018

2017

Prior

Cost Basis

Cost Basis

Total

Commercial Lending

Commercial and Industrial

Risk rating:

Pass

$

495,898

$

781,914

$

315,190

$

152,290

$

51,136

$

218,781

$

785,046

$

27,922

$

2,828,177

Special Mention

17,608

10,957

19,751

1,930

5,373

66,867

607

123,093

Substandard

23,098

2,808

16,913

584

12,048

28,361

1,367

85,179

Other (1)

3,252

9,848

11,793

7,889

4,362

1,496

46,347

84,987

Total Commercial and Industrial

499,150

832,468

340,748

196,843

58,012

237,698

926,621

29,896

3,121,436

Commercial Real Estate

Risk rating:

Pass

41,958

346,445

613,930

556,954

454,433

1,104,669

51,280

8

3,169,677

Special Mention

1,491

58,763

14,518

33,401

64,971

173,144

Substandard

346

14,751

3,740

26,082

8,004

52,923

Other (1)

489

489

Total Commercial Real Estate

41,958

348,282

672,693

586,223

491,574

1,196,211

59,284

8

3,396,233

Construction

Risk rating:

Pass

32,201

73,512

260,522

162,052

58,537

63,624

��

24,043

674,491

Special Mention

507

706

4,429

9,172

14,814

Substandard

536

1,478

2,014

Other (1)

5,410

16,755

9,924

7,588

3,655

4,040

580

47,952

Total Construction

37,611

90,267

270,953

170,882

66,621

78,314

24,623

739,271

Lease Financing

Risk rating:

Pass

6,487

73,461

58,375

12,521

16,410

60,734

227,988

Special Mention

566

334

843

286

1,223

599

3,851

Substandard

2,714

1,673

293

1,107

522

6,309

Total Lease Financing

7,053

76,509

60,891

13,100

18,740

61,855

238,148

Total Commercial Lending

$

585,772

$

1,347,526

$

1,345,285

$

967,048

$

634,947

$

1,574,078

$

1,010,528

$

29,904

$

7,495,088

(continued)

14

Table of Contents

Revolving

Loans

Converted

Term Loans

Revolving

to Term

Amortized Cost Basis by Origination Year

Loans

Loans

(continued)

Amortized

Amortized

(dollars in thousands)

2021

2020

2019

2018

2017

Prior

Cost Basis

Cost Basis

Total

Residential Lending

Residential Mortgage

FICO:

740 and greater

$

269,847

$

698,143

$

355,459

$

261,304

$

320,423

$

1,031,922

$

$

$

2,937,098

680 - 739

32,425

83,210

51,384

41,764

48,039

168,279

425,101

620 - 679

4,220

15,727

7,626

11,214

9,310

49,018

97,115

550 - 619

1,945

2,810

2,906

14,044

21,705

Less than 550

854

602

2,914

2,673

7,043

No Score (3)

4,599

12,498

17,761

21,197

19,972

55,404

131,431

Other (2)

5,767

20,213

13,584

13,754

20,607

21,516

580

162

96,183

Total Residential Mortgage

316,858

829,791

448,613

352,645

424,171

1,342,856

580

162

3,715,676

Home Equity Line

FICO:

740 and greater

589,662

2,108

591,770

680 - 739

149,384

3,537

152,921

620 - 679

37,325

1,432

38,757

550 - 619

12,870

1,419

14,289

Less than 550

3,641

359

4,000

No Score (3)

4,009

4,009

Total Home Equity Line

796,891

8,855

805,746

Total Residential Lending

316,858

829,791

448,613

352,645

424,171

1,342,856

797,471

9,017

4,521,422

Consumer Lending

FICO:

740 and greater

37,038

105,809

109,925

86,146

44,909

22,098

107,725

266

513,916

680 - 739

19,163

79,376

82,058

58,077

31,081

16,370

72,053

774

358,952

620 - 679

6,167

38,079

44,459

30,055

21,453

11,715

33,935

1,213

187,076

550 - 619

337

8,215

18,414

15,800

13,267

8,437

11,582

1,364

77,416

Less than 550

88

2,644

8,907

7,785

5,711

3,445

4,181

719

33,480

No Score (3)

955

354

99

57

99

7

32,161

411

34,143

Other (2)

376

1,774

66

2,183

6,748

67,649

78,796

Total Consumer Lending

63,748

234,853

265,636

197,986

118,703

68,820

329,286

4,747

1,283,779

Total Loans and Leases

$

966,378

$

2,412,170

$

2,059,534

$

1,517,679

$

1,177,821

$

2,985,754

$

2,137,285

$

43,668

$

13,300,289

(1)Other credit quality indicators used for monitoring purposes are primarily FICO scores. The majority of the loans in this population were originated to borrowers with a prime FICO score.
(2)Other credit quality indicators used for monitoring purposes are primarily internal risk ratings. The majority of the loans in this population were graded with a “Pass” rating.
(3)No FICO scores are primarily related to loans and leases extended to non-residents.  Loans and leases of this nature are primarily secured by collateral and/or are closely monitored for performance.

15

Table of Contents

The amortized cost basis by year of origination and credit quality indicator of the Company’s loans and leases as of December 31, 2020 was as follows:

Revolving

Revolving

Loans

Loans

Converted

Converted

Term Loans

Revolving

to Term

Term Loans

Revolving

to Term

Amortized Cost Basis by Origination Year

Loans

Loans

Amortized Cost Basis by Origination Year

Loans

Loans

Amortized

Amortized

Amortized

Amortized

(dollars in thousands)

2020

2019

2018

2017

2016

Prior

Cost Basis

Cost Basis

Total

2020

2019

2018

2017

2016

Prior

Cost Basis

Cost Basis

Total

Commercial Lending

Commercial and Industrial

Risk rating:

Pass

$

96,493

$

364,221

$

294,506

$

86,993

$

72,683

$

210,731

$

1,542,232

$

62,021

$

2,729,880

$

873,639

$

324,030

$

183,329

$

73,000

$

49,886

$

94,360

$

1,058,786

$

28,853

$

2,685,883

Special Mention

126

3,490

2,757

360

535

7,064

88,787

256

103,375

20,937

10,370

20,164

2,099

279

8,316

101,183

1,549

164,897

Substandard

160

7,456

3,568

1,569

57

5,465

50,830

969

70,074

23,804

2,023

2,568

677

4,063

8,113

33,775

250

75,273

Other (1)

7,239

18,375

13,894

8,985

3,859

1,247

68,417

122,016

13,142

13,426

9,246

5,337

1,867

280

50,156

93,454

Total Commercial and Industrial

104,018

393,542

314,725

97,907

77,134

224,507

1,750,266

63,246

3,025,345

931,522

349,849

215,307

81,113

56,095

111,069

1,243,900

30,652

3,019,507

Commercial Real Estate

Risk rating:

Pass

70,775

731,880

577,488

497,579

324,782

1,024,477

47,680

2

3,274,663

342,845

611,243

541,104

447,366

295,426

814,398

47,604

323

3,100,309

Special Mention

8,810

17,407

23,558

28,562

27,346

2,999

108,682

1,500

63,617

26,187

33,482

37,841

61,279

2,999

226,905

Substandard

24,404

426

4,325

29,155

29

3,964

18,983

3,779

10,615

18,083

9,511

64,964

Other (1)

514

514

498

498

Total Commercial Real Estate

70,775

765,094

594,895

521,137

353,770

1,056,662

50,679

2

3,413,014

344,374

678,824

586,274

484,627

343,882

894,258

60,114

323

3,392,676

Construction

Risk rating:

Pass

15,537

96,333

192,397

99,207

25,151

53,105

25,991

507,721

53,931

233,730

202,808

83,792

23,171

41,536

28,386

667,354

Special Mention

200

200

508

707

4,717

9,172

15,104

Substandard

2,219

1,002

3,221

541

1,840

521

989

3,891

Other (1)

2,269

31,408

14,370

6,562

1,735

4,576

60,920

16,578

16,393

7,775

3,685

1,800

2,656

583

49,470

Total Construction

17,806

127,741

206,767

107,988

26,886

58,683

26,191

572,062

70,509

250,631

211,831

94,034

25,492

54,353

28,969

735,819

Lease Financing

Risk rating:

Pass

49,616

73,066

17,998

22,263

5,939

66,866

235,748

79,064

60,717

13,669

17,207

3,010

61,266

234,933

Special Mention

287

84

440

64

875

950

892

311

1,300

351

295

4,099

Substandard

2,708

1,677

327

1,141

526

6,379

Total Lease Financing

49,616

73,353

18,082

22,703

5,939

66,930

236,623

82,722

63,286

14,307

19,648

3,361

62,087

245,411

Total Commercial Lending

$

242,215

$

1,359,730

$

1,134,469

$

749,735

$

463,729

$

1,406,782

$

1,827,136

$

63,248

$

7,247,044

$

1,429,127

$

1,342,590

$

1,027,719

$

679,422

$

428,830

$

1,121,767

$

1,332,983

$

30,975

$

7,393,413

(continued)

1816

Table of Contents

Revolving

Revolving

Loans

Loans

Converted

Converted

Term Loans

Revolving

to Term

Term Loans

Revolving

to Term

Amortized Cost Basis by Origination Year

Loans

Loans

Amortized Cost Basis by Origination Year

Loans

Loans

(continued)

Amortized

Amortized

Amortized

Amortized

(dollars in thousands)

2020

2019

2018

2017

2016

Prior

Cost Basis

Cost Basis

Total

2020

2019

2018

2017

2016

Prior

Cost Basis

Cost Basis

Total

Residential Lending

Residential Mortgage

FICO:

740 and greater

$

134,802

$

429,854

$

380,979

$

437,915

$

376,570

$

1,044,890

$

$

$

2,805,010

$

728,807

$

384,248

$

290,484

$

361,297

$

314,971

$

830,795

$

$

$

2,910,602

680 - 739

28,248

71,374

69,543

69,434

44,492

170,974

454,065

85,151

53,090

44,616

50,703

39,230

144,537

417,327

620 - 679

3,527

13,645

11,235

13,074

11,621

57,611

110,713

15,767

7,604

11,460

9,628

7,982

43,393

95,834

550 - 619

2,012

1,834

3,547

4,096

3,050

13,474

28,013

1,971

2,818

2,920

4,474

10,144

22,327

Less than 550

1,206

1,912

966

6,363

10,447

861

593

2,916

594

2,138

7,102

No Score (3)

11,783

21,987

25,655

26,042

16,592

54,212

156,271

13,823

18,861

21,214

21,821

14,355

45,147

135,221

Other (2)

4,783

20,938

26,627

25,451

12,528

17,524

580

505

108,936

21,011

15,860

18,540

22,677

9,550

13,426

578

163

101,805

Total Residential Mortgage

185,155

559,632

518,792

577,924

465,819

1,365,048

580

505

3,673,455

864,559

482,495

389,725

471,962

391,156

1,089,580

578

163

3,690,218

Home Equity Line

FICO:

740 and greater

629,818

629,818

608,282

2,163

610,445

680 - 739

173,990

173,990

159,886

3,155

163,041

620 - 679

58,863

58,863

44,005

1,571

45,576

550 - 619

16,863

16,863

11,644

884

12,528

Less than 550

6,852

6,852

5,159

330

5,489

No Score (3)

5,312

5,312

4,545

4,545

Total Home Equity Line

891,698

891,698

833,521

8,103

841,624

Total Residential Lending

185,155

559,632

518,792

577,924

465,819

1,365,048

892,278

505

4,565,153

864,559

482,495

389,725

471,962

391,156

1,089,580

834,099

8,266

4,531,842

Consumer Lending

FICO:

740 and greater

46,781

150,459

128,010

76,608

41,303

17,034

117,149

577,344

113,373

122,965

99,678

54,691

24,029

6,034

114,748

275

535,793

680 - 739

29,047

124,783

99,908

59,075

29,503

13,332

92,315

447,963

83,316

90,853

66,143

36,426

16,358

4,985

76,391

773

375,245

620 - 679

11,357

73,221

51,785

35,102

18,932

9,072

49,123

248,592

40,469

48,904

33,917

24,705

11,144

3,788

36,622

1,221

200,770

550 - 619

1,679

21,334

23,130

20,105

10,676

6,105

18,624

101,653

9,125

20,274

17,693

15,126

7,825

2,883

12,980

1,458

87,364

Less than 550

581

7,625

12,696

12,928

6,832

3,459

7,906

52,027

3,017

10,139

9,189

6,517

3,123

1,118

5,261

799

39,163

No Score (3)

2,796

6,248

174

151

30

3

37,382

46,784

339

103

64

109

10

33,854

356

34,835

Other (2)

600

9,173

104

2,230

100

6,823

74,680

93,710

380

1,890

73

2,214

45

6,768

69,302

80,672

Total Consumer Lending

92,841

392,843

315,807

206,199

107,376

55,828

397,179

1,568,073

250,019

295,128

226,757

139,788

62,534

25,576

349,158

4,882

1,353,842

Total Loans and Leases

$

520,211

$

2,312,205

$

1,969,068

$

1,533,858

$

1,036,924

$

2,827,658

$

3,116,593

$

63,753

$

13,380,270

$

2,543,705

$

2,120,213

$

1,644,201

$

1,291,172

$

882,520

$

2,236,923

$

2,516,240

$

44,123

$

13,279,097

(1)Other credit quality indicators used for monitoring purposes are primarily FICO scores. The majority of the loans in this population were originated to borrowers with a prime FICO score.
(2)Other credit quality indicators used for monitoring purposes are primarily internal risk ratings. The majority of the loans in this population were graded with a “Pass” rating.
(3)No FICO scores are primarily related to loans and leases extended to non-residents.  Loans and leases of this nature are primarily secured by collateral and/or are closely monitored for performance.

There were 0 loans and leases graded as Loss as of March 31, 2021 and December 31, 2020.

The amortized cost basis of revolving loans that were converted to term loans during the three months ended March 31, 2021 and 2020 was as follows:

Three Months Ended

Three Months Ended

(dollars in thousands)

March 31, 2020

March 31, 2021

Commercial and industrial

$

28,228

$

229

Residential mortgage

296

Home equity line

1,079

Consumer

493

Total Revolving Loans Converted to Term Loans During the Period

$

28,524

$

1,801

1917

Table of Contents

The credit risk profiles by internally assigned grade for loans and leases as of December 31, 2019, presented in accordance with Topic 310, Receivables, were as follows:

December 31, 2019

Commercial

Commercial

and

Real

Lease

(dollars in thousands)

  

Industrial

  

Estate

  

Construction

  

Financing

  

Total

Grade:

Pass

$

2,585,908

$

3,327,659

$

515,993

$

201,461

$

6,631,021

Special mention

91,365

106,331

127

1,022

198,845

Substandard

65,969

29,963

3,121

99,053

Total

$

2,743,242

$

3,463,953

$

519,241

$

202,483

$

6,928,919

There were 0 loans and leases graded as Loss as of December 31, 2019.

The credit risk profiles based on payment activity for loans and leases that were not subject to loan grading as of December 31, 2019, presented in accordance with Topic 310, Receivables, were as follows:

December 31, 2019

Three Months Ended

(dollars in thousands)

  

Residential Mortgage

  

Home Equity Line

  

Consumer

  

Consumer - Auto

  

Credit Cards

  

Total

March 31, 2020

Performing

$

3,759,799

$

886,879

$

219,046

$

1,016,142

$

347,264

$

6,229,130

Non-performing and delinquent

9,137

6,360

7,258

24,326

6,520

53,601

Total

$

3,768,936

$

893,239

$

226,304

$

1,040,468

$

353,784

$

6,282,731

Commercial and industrial

$

28,228

Residential mortgage

296

Total Revolving Loans Converted to Term Loans During the Period

$

28,524

Past-Due Status

The Company continually updates its aging analysis for loans and leases to monitor the migration of loans and leases into past due categories. The Company considers loans and leases that are delinquent for 30 days or more to be past due. As of March 31, 2021 and December 31, 2020, the aging analysis of the amortized cost basis of the Company’s past due loans and leases was as follows:

March 31, 2020

March 31, 2021

Past Due

Loans and

Past Due

Loans and

Greater

Leases Past

Greater

Leases Past

Than or

Due 90 Days

Than or

Due 90 Days

30-59

60-89

Equal to

or More and

30-59

60-89

Equal to

or More and

Days

Days

90 Days

Total

Total Loans

Still Accruing

Days

Days

90 Days

Total

Total Loans

Still Accruing

(dollars in thousands)

  

Past Due

  

Past Due

  

Past Due

  

Past Due

  

Current

  

and Leases

Interest

  

Past Due

  

Past Due

  

Past Due

  

Past Due

  

Current

  

and Leases

Interest

Commercial and industrial

$

6,634

$

1,010

$

4,041

$

11,685

$

3,013,660

$

3,025,345

$

4,007

$

4,710

$

786

$

1,751

$

7,247

$

3,114,189

$

3,121,436

$

1,365

Commercial real estate

14,204

2,706

757

17,667

3,395,347

3,413,014

757

1,727

443

1,990

4,160

3,392,073

3,396,233

1,054

Construction

6,003

104

2,570

8,677

563,385

572,062

148

1,383

668

2,051

737,220

739,271

89

Lease financing

236,623

236,623

238,148

238,148

Residential mortgage

3,556

2,349

2,671

8,576

3,664,879

3,673,455

82

11,659

904

3,152

15,715

3,699,961

3,715,676

Home equity line

6,947

1,462

2,566

10,975

880,723

891,698

2,566

1,744

126

4,975

6,845

798,901

805,746

4,975

Consumer

33,077

6,223

3,353

42,653

1,525,420

1,568,073

3,353

10,611

2,282

2,024

14,917

1,268,862

1,283,779

2,024

Total

$

70,421

$

13,854

$

15,958

$

100,233

$

13,280,037

$

13,380,270

$

10,913

$

31,834

$

4,541

$

14,560

$

50,935

$

13,249,354

$

13,300,289

$

9,507

20

Table of Contents

As of December 31, 2019, the aging analysis of the Company’s past due loans and leases, presented in accordance with Topic 310, Receivables, was as follows:

December 31, 2019

December 31, 2020

Accruing Loans and Leases

Past Due

Loans and

Greater

Total Non

Greater

Leases Past

Than or

Total

Accruing

Than or

Due 90 Days

30-59

60-89

Equal to

Total

Accruing

Loans

30-59

60-89

Equal to

or More and

Days

Days

90 Days

Past

Loans and

and

Total

Days

Days

90 Days

Total

Total Loans

Still Accruing

(dollars in thousands)

  

Past Due

  

Past Due

  

Past Due

  

Due

  

Current

  

Leases

  

Leases

  

Outstanding

  

Past Due

  

Past Due

  

Past Due

  

Past Due

  

Current

  

and Leases

Interest

Commercial and industrial

$

1,525

$

808

$

1,429

$

3,762

$

2,739,448

$

2,743,210

$

32

$

2,743,242

$

2,585

$

604

$

2,626

$

5,815

$

3,013,692

$

3,019,507

$

2,108

Commercial real estate

1,664

1,125

1,013

3,802

3,460,121

3,463,923

30

3,463,953

75

2,568

963

3,606

3,389,070

3,392,676

882

Construction

2,367

2,367

516,874

519,241

519,241

779

376

2,137

3,292

732,527

735,819

93

Lease financing

202,483

202,483

202,483

245,411

245,411

Residential mortgage

3,258

399

74

3,731

3,759,799

3,763,530

5,406

3,768,936

3,382

4,125

3,372

10,879

3,679,339

3,690,218

Home equity line

2,971

394

2,995

6,360

886,879

893,239

893,239

1,375

743

4,818

6,936

834,688

841,624

4,818

Consumer

26,810

7,022

4,272

38,104

1,582,452

1,620,556

1,620,556

18,492

5,205

3,266

26,963

1,326,879

1,353,842

3,266

Total

$

36,228

$

9,748

$

12,150

$

58,126

$

13,148,056

$

13,206,182

$

5,468

$

13,211,650

$

26,688

$

13,621

$

17,182

$

57,491

$

13,221,606

$

13,279,097

$

11,167

Nonaccrual Loans and Leases

The Company generally places a loan or lease on nonaccrual status when management believes that collection of principal or interest has become doubtful or when a loan or lease becomes 90 days past due as to principal or interest, unless it is well secured and in the process of collection. The Company charges off a loan or lease when facts indicate that the loan or lease is considered uncollectible.

The amortized cost basis of loans and leases on nonaccrual status as of March 31, 2020 and January 1, 2020 and the amortized cost basis of loans and leases on nonaccrual status with no allowance for credit losses as of March 31, 2020 were as follows:

March 31, 2020

January 1, 2020

Nonaccrual

Loans

and Leases

With No

Nonaccrual

Nonaccrual

Allowance

Loans

Loans

(dollars in thousands)

  

for Credit Losses

and Leases

and Leases

Commercial and industrial

$

$

32

$

32

Commercial real estate

30

Construction

2,422

Residential mortgage

806

4,472

5,406

Total Nonaccrual Loans and Leases

$

806

$

6,926

$

5,468

For the three months ended March 31, 2020, the Company recognized interest income of NaN on nonaccrual loans and leases. Furthermore, for the three months ended March 31, 2020, the amount of accrued interest receivables written off by reversing interest income was not material.

Collateral-Dependent Loans and Leases

Collateral-dependent loans and leases are those for which repayment (on the basis of the Company’s assessment as of the reporting date) is expected to be provided substantially through the operation or sale of the collateral and the borrower is experiencing financial difficulty. As of March 31, 2020, the amortized cost basis of collateral-dependent loans was $35.1 million. These loans were primarily collateralized by residential real estate property and borrower assets. As of March 31, 2020, the fair value of collateral on substantially all collateral-dependent loans were significantly in excess of their amortized cost basis.

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Impaired Loans

The total carrying amounts and the total unpaid principal balancesamortized cost basis of impaired loans and leases on nonaccrual status as of March 31, 2021 and December 31, 2019, presented in accordance2020 and the amortized cost basis of loans and leases on nonaccrual status with Topic 310, Receivables,no ACL as of March 31, 2021 and December 31, 2020 were as follows:

March 31, 2021

Nonaccrual

Loans

December 31, 2019

and Leases

Unpaid

With No

Nonaccrual

Recorded

Principal

Related

Allowance

Loans

(dollars in thousands)

  

Investment

  

Balance

  

Allowance

  

for Credit Losses

and Leases

Impaired loans with no related allowance recorded:

Commercial and industrial

$

3,825

$

3,841

$

$

$

593

Commercial real estate

30

30

857

937

Construction

579

Residential mortgage

10,425

10,718

1,311

6,999

Total

$

14,280

$

14,589

$

Impaired loans with a related allowance recorded:

Commercial and industrial

$

1,126

$

1,126

$

46

Commercial real estate

693

693

27

Residential mortgage

4,539

4,819

130

Total

$

6,358

$

6,638

$

203

Total impaired loans:

Commercial and industrial

$

4,951

$

4,967

$

46

Commercial real estate

723

723

27

Residential mortgage

14,964

15,537

130

Total

$

20,638

$

21,227

$

203

Total Nonaccrual Loans and Leases

$

2,168

$

9,108

December 31, 2020

Nonaccrual

Loans

and Leases

With No

Nonaccrual

Allowance

Loans

(dollars in thousands)

  

for Credit Losses

and Leases

Commercial and industrial

$

$

518

Commercial real estate

80

Construction

1,840

2,043

Residential mortgage

1,316

6,441

Total Nonaccrual Loans and Leases

$

3,156

$

9,082

The following table provides information with respect toFor the Company’s average balances,three months ended March 31, 2021 and of2020, the Company recognized interest income recognized from, impairedof $0.1 million and nil, respectively, on nonaccrual loans and leases. Furthermore, for the three months ended March 31, 2019, presented in accordance with Topic 310, Receivables:2021 and 2020, the amount of accrued interest receivables written off by reversing interest income was $0.4 million and not material, respectively.

Three Months Ended

March 31, 2019

Average

Interest

Recorded

Income

(dollars in thousands)

  

Investment

  

Recognized

Impaired loans with no related allowance recorded:

Commercial and industrial

$

3,418

$

29

Commercial real estate

4,102

171

Residential mortgage

8,666

100

Total

$

16,186

$

300

Impaired loans with a related allowance recorded:

Commercial and industrial

$

5,978

$

108

Commercial real estate

723

10

Residential mortgage

7,156

96

Total

$

13,857

$

214

Total impaired loans:

Commercial and industrial

$

9,396

$

137

Commercial real estate

4,825

181

Residential mortgage

15,822

196

Total

$

30,043

$

514

Collateral-Dependent Loans and Leases

Collateral-dependent loans and leases are those for which repayment (on the basis of the Company’s assessment as of the reporting date) is expected to be provided substantially through the operation or sale of the collateral and the borrower is experiencing financial difficulty. As of March 31, 2021 and December 31, 2020, the amortized cost basis of collateral-dependent loans were $23.3 million and $21.0 million, respectively. These loans were primarily collateralized by residential real estate property and borrower assets. As of March 31, 2021 and December 31, 2020, the fair value of collateral on substantially all collateral-dependent loans were significantly in excess of their amortized cost basis.

Modifications

Commercial and industrial loans modified in a TDR may involve temporary interest-only payments, term and amortization extensions, and converting revolving credit lines to term loans. Modifications of commercial real estate and construction loans in a TDR may involve reducing the interest rate for the remaining term of the loan, extending the maturity date at an interest rate lower than the current market rate for new debt with similar risk, or substituting or adding a new borrower or guarantor. Modifications of construction loans in a TDR may also involve extending the interest-only payment period. Interest continues to accrue on the missed payments and as a result, the effective yield on the loan remains unchanged. As the forbearance period usually involves an insignificant payment delay, lease financing modifications typically do not meet the reporting criteria for a TDR. Residential real estate loans modified in a TDR may be comprised of loans where monthly payments are lowered to accommodate the borrowers' financial needs for a period of time, normally two years. Generally,including extended interest-only periods and re-amortization of the balance. Modifications of consumer loans in a TDR may involve temporary or permanent reduced payments, temporary interest-only payments and below-market interest rates.

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consumer loans are not classified as a TDR as they are normally charged off upon reaching a predetermined delinquency status that ranges from 120 to 180 days and varies by product type.

Loans modified in a TDR may already be on nonaccrual status and in some cases, partial charge-offs may have already been taken against the outstanding loan balance. Loans modified in a TDR are evaluated for impairment. As a result, this may have a financial effect of increasing the specific ACL associated with the loan. An ACL for impaired commercial loans, including commercial real estate and construction loans, that have been modified in a TDR is measured based on the present value of expected future cash flows discounted at the loan's effective interest rate or if the loan is collateral dependent,collateral-dependent, the estimated fair value of the collateral, less any selling costs. An ACL for impaired residential real estate loans that have been modified in a TDR is measured based on the estimated fair value of the collateral, less any selling costs. Management exercises significant judgment in developing these estimates.

The following presents, by class, information related to loans modified in a TDR during the three months ended March 31, 20202021 and 2019:2020:

Three Months Ended

Three Months Ended

Three Months Ended

Three Months Ended

March 31, 2020

March 31, 2019

March 31, 2021

March 31, 2020

Number of

Recorded

Related

Number of

Recorded

Related

Number of

Recorded

Related

Number of

Recorded

Related

(dollars in thousands)

  

Contracts

  

Investment(1)

  

Allowance

  

Contracts

  

Investment(1)

  

Allowance

  

Contracts

  

Investment(1)

  

ACL

  

Contracts(1)

  

Investment(2)

  

ACL

Commercial and industrial

1

$

500

$

30

4

$

916

$

24

17

$

2,945

$

1,648

1

$

500

$

30

Construction

2

716

342

Residential mortgage

1

352

14

10

4,916

374

Consumer

1,690

15,763

11,832

Total

1

$

500

$

30

5

$

1,268

$

38

1,719

$

24,340

$

14,196

1

$

500

$

30

(1)The recorded investment balances reflect all partial paydowns and charge-offs since the modification date and do not include TDRs that have been fully paid off, charged off, or foreclosed upon by the end of the period.

The above loans were modified in a TDR through an extension of maturity dates, temporary interest-only payments, temporary payment deferrals, reduced payments, converting revolving credit lines to term loans or below-market interest rates.

The Company had commitments to extend credit, standby letters of credit, and commercial letters of credit totaling $5.9$6.3 billion and $6.1 billion as of March 31, 20202021 and December 31, 2019.2020, respectively. Of the $5.9$6.3 billion at March 31, 2020,2021, there were commitments of $2.0$0.4 million related to borrowers who had loan terms modified in a TDR. Of the $6.1 billion at December 31, 2019,2020, there were commitments of $4.5$0.2 million related to borrowers who had loan terms modified in a TDR.

There were 0The following table presents, by class, loans modified in TDRs that have defaulted in the current period within 12 months of their permanent modification dates during bothdate for the three months ended March 31, 2020 and 2019.periods indicated. The Company is reporting these defaulted TDRs based on a payment default definition of 30 days past due:

Three Months Ended

Three Months Ended

March 31, 2021

March 31, 2020

Number of

Recorded

Number of

Recorded

(dollars in thousands)

Contracts

  

Investment(1)

  

Contracts

  

Investment(1)

Commercial and industrial(2)

2

$

397

$

Construction(3)

1

361

Residential mortgage(4)

1

372

Consumer(5)

93

1,068

Total

97

$

2,198

$

(1)The recorded investment balances reflect all partial paydowns and charge-offs since the modification date and do not include TDRs that have been fully paid off, charged off, or foreclosed upon by the end of the period.
(2)For the three months ended March 31, 2021, the types of modifications for the commercial and industrial loans that subsequently defaulted include temporary deferrals of principal and interest and temporary reduced payments.
(3)For the three months ended March 31, 2021, the construction loan that subsequently defaulted was modified through temporary deferral of principal and interest.
(4)For the three months ended March 31, 2021, the residential mortgage loan that subsequently defaulted was modified through temporary interest-only payments.
(5)For the three months ended March 31, 2021, the types of modifications for the consumers loans that subsequently defaulted include temporary reduced payments, temporary interest-only payments and below-market interest rates.

Foreclosure Proceedings

As of both March 31, 20202021 and December 31, 2019,2020, there was 1were 0 residential mortgage loanloans collateralized by real estate property of $0.3 million that was modified in a TDR that was in process of foreclosure.

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Foreclosed Property

As of March 31, 2021 and December 31, 2020, there were 0 residential real estate propertyproperties held from 1 foreclosed residential real estate loan was held and included in other real estate owned and repossessed personal property with a carrying value of $0.2 million on the consolidated balance sheet. As of December 31, 2019, residential real estate properties from 2 foreclosed residential real estate loans were held and included in other real estate owned and repossessed personal property with a carrying value of $0.3 million on the consolidated balance sheet.loans.

5. Mortgage Servicing Rights

Mortgage servicing activities include collecting principal, interest, tax, and insurance payments from borrowers while accounting for and remitting payments to investors, taxing authorities, and insurance companies. The Company also monitors delinquencies and administers foreclosure proceedings.

Mortgage loan servicing income is recorded in noninterest income as a part of other service charges and fees and amortization of the servicing assets is recorded in noninterest income as part of other income. The unpaid principal amount of residential real estate loans serviced for others was $2.4$2.0 billion and $2.3$2.2 billion as of March 31, 2021 and December 31, 2020, respectively. Servicing fees include contractually specified fees, late charges, and ancillary fees, and were $1.3 million and $1.5 million for the three months ended March 31, 2021 and 2020, respectively.

Amortization of mortgage servicing rights (“MSRs”) was $0.5 million and $2.0 million for the three months ended March 31, 2021 and 2020, respectively. The estimated future amortization expenses for MSRs over the next five years are as follows:

Estimated

(dollars in thousands)

  

Amortization

Under one year

$

2,013

One to two years

1,615

Two to three years

1,323

Three to four years

1,100

Four to five years

924

The details of the Company’s MSRs are presented below:

March 31, 

December 31, 

(dollars in thousands)

  

2021

  

2020

Gross carrying amount

$

68,540

$

67,856

Less: accumulated amortization

57,671

57,125

Net carrying value

$

10,869

$

10,731

The following table presents changes in amortized MSRs for the three months ended March 31, 2021 and 2020:

Three Months Ended March 31, 

(dollars in thousands)

  

2021

  

2020

Balance at beginning of period

$

10,731

$

12,668

Originations

683

1,291

Amortization

(545)

(1,980)

Balance at end of period

$

10,869

$

11,979

Fair value of amortized MSRs at beginning of period

$

14,029

$

20,329

Fair value of amortized MSRs at end of period

$

14,921

$

17,615

MSRs are evaluated for impairment if events and circumstances indicate a possible impairment. NaN impairment of MSRs was recorded for the three months ended March 31, 2021 and 2020.

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December 31, 2019, respectively. Servicing fees include contractually specified fees, late charges, and ancillary fees, and were $1.5 million and $1.6 million for the three months ended March 31, 2020 and 2019, respectively.

Amortization of mortgage servicing rights (“MSRs”) was $2.0 million and $0.8 million for the three months ended March 31, 2020 and 2019, respectively. The estimated future amortization expenses for MSRs over the next five years are as follows:

Estimated

(dollars in thousands)

  

Amortization

Under one year

$

2,535

One to two years

2,047

Two to three years

1,651

Three to four years

1,341

Four to five years

1,101

The details of the Company’s MSRs are presented below:

March 31, 

December 31, 

(dollars in thousands)

  

2020

  

2019

Gross carrying amount

$

64,771

$

63,480

Less: accumulated amortization

52,792

50,812

Net carrying value

$

11,979

$

12,668

The following table presents changes in amortized MSRs for the three months ended March 31, 2020 and 2019:

Three Months Ended March 31, 

(dollars in thousands)

  

2020

  

2019

Balance at beginning of period

$

12,668

$

16,155

Originations

1,291

8

Amortization

(1,980)

(764)

Balance at end of period

$

11,979

$

15,399

Fair value of amortized MSRs at beginning of period

$

20,329

$

27,662

Fair value of amortized MSRs at end of period

$

17,615

$

26,383

MSRs are evaluated for impairment if events and circumstances indicate a possible impairment. NaN impairment of MSRs was recorded for the three months ended March 31, 2020 and 2019.

The quantitative assumptions used in determining the lower of cost or fair value of the Company’s MSRs as of March 31, 20202021 and December 31, 20192020 were as follows:

March 31, 2020

December 31, 2019

March 31, 2021

December 31, 2020

Weighted

Weighted

Weighted

Weighted

  

Range

Average

Range

Average

  

Range

Average

Range

Average

Conditional prepayment rate

14.17

%

-

24.82

%

14.45

%

10.74

%

-

23.39

%

11.10

%

12.79

%

-

27.09

%

14.18

%

11.86

%

-

26.52

%

16.90

%

Life in years (of the MSR)

1.93

-

5.26

5.00

2.04

-

6.33

5.99

1.86

-

6.31

5.17

1.83

-

6.68

4.45

Weighted-average coupon rate

3.93

%

-

7.22

%

3.99

%

3.96

%

-

7.26

%

4.01

%

3.41

%

-

6.91

%

3.79

%

3.24

%

-

6.98

%

3.84

%

Discount rate

10.00

%

-

10.00

%

10.00

%

10.00

%

-

10.01

%

10.00

%

10.00

%

-

10.00

%

10.00

%

10.00

%

-

10.00

%

10.00

%

The sensitivities surrounding MSRs are expected to have an immaterial impact on fair value.

6. Transfers of Financial Assets

The Company’s transfers of financial assets with continuing interest may include pledges of collateral to secure public deposits and repurchase agreements, FHLB and FRB borrowing capacity, automated clearing house (“ACH”) transactions and interest rate swaps.

For public deposits and repurchase agreements, the Company enters into bilateral agreements with the entity to pledge investment securities as collateral in the event of default. The right of setoff for a repurchase agreement resembles a secured

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borrowing, whereby the collateral pledged by the Company would be used to settle the fair value of the repurchase agreement should the Company be in default. The counterparty has the right to sell or repledge the investment securities. The Company is required by the counterparty to maintain adequate collateral levels. In the event the collateral fair value falls below stipulated levels, the Company will pledge additional investment securities. For transfers of assets with the FHLB and the FRB, the Company enters into bilateral agreements to pledge loans as collateral to secure borrowing capacity. For ACH transactions, the Company enters into bilateral agreements to collateralize possible daylight overdrafts. For interest rate swaps, the Company enters into bilateral agreements to pledge collateral when either party is in a negative fair value position to mitigate counterparty credit risk. Counterparties to ACH transactions, certain interest rate swaps, the FHLB and the FRB do not have the right to sell or repledge the collateral.

The carrying amounts of the assets pledged as collateral to secure public deposits, borrowing arrangements and other transactions as of March 31, 20202021 and December 31, 20192020 were as follows:

(dollars in thousands)

    

March 31, 2020

    

December 31, 2019

    

March 31, 2021

    

December 31, 2020

Public deposits

$

1,997,472

$

1,543,492

$

2,418,838

$

2,251,508

Federal Home Loan Bank

3,008,321

2,928,581

2,887,878

2,917,317

Federal Reserve Bank

1,250,553

953,169

1,929,876

1,919,744

ACH transactions

152,967

155,360

111,454

111,347

Interest rate swaps

55,831

43,296

42,373

56,004

Total

$

6,465,144

$

5,623,898

$

7,390,419

$

7,255,920

As the Company did not enter into reverse repurchase agreements or repurchase agreements, 0 collateral was accepted or pledged as of March 31, 20202021 and December 31, 2019.2020. In addition, 0 debt was extinguished by in-substance defeasance.

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7. Deposits

As of March 31, 20202021 and December 31, 2019,2020, deposits were categorized as interest-bearing or noninterest-bearing as follows:

(dollars in thousands)

    

March 31, 2020

    

December 31, 2019

    

March 31, 2021

    

December 31, 2020

U.S.:

Interest-bearing

$

10,539,824

$

9,782,957

$

11,159,564

$

10,928,712

Noninterest-bearing

5,073,463

5,188,696

7,329,662

6,674,352

Foreign:

Interest-bearing

734,639

781,965

799,042

776,897

Noninterest-bearing

672,076

691,376

845,413

847,762

Total deposits

$

17,020,002

$

16,444,994

$

20,133,681

$

19,227,723

The following table presents the maturity distribution of time certificates of deposit as of March 31, 2020:2021:

Under

$250,000

Under

$250,000

(dollars in thousands)

  

$250,000

  

or More

  

Total

  

$250,000

  

or More

  

Total

Three months or less

$

248,179

$

490,557

$

738,736

$

232,935

$

414,462

$

647,397

Over three through six months

151,083

570,240

721,323

146,206

210,672

356,878

Over six through twelve months

385,105

551,485

936,590

372,636

379,245

751,881

One to two years

112,964

83,388

196,352

128,248

82,989

211,237

Two to three years

121,995

59,604

181,599

80,286

16,964

97,250

Three to four years

77,139

12,754

89,893

40,578

4,881

45,459

Four to five years

41,639

6,053

47,692

42,510

21,469

63,979

Thereafter

113

113

510

250

760

Total

$

1,138,217

$

1,774,081

$

2,912,298

$

1,043,909

$

1,130,932

$

2,174,841

Time certificates of deposit in denominations of $250,000 or more, in the aggregate, were $1.8$1.1 billion and $1.4$1.3 billion as of March 31, 20202021 and December 31, 2019,2020, respectively. Overdrawn deposit accounts are classified as loans and totaled $2.3$1.0 million and $3.6$2.6 million as of March 31, 20202021 and December 31, 2019,2020, respectively.

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8.Short-Term Borrowings

At March 31, 2020 and December 31, 2019, short-term borrowings were comprised of the following:

(dollars in thousands)

  

March 31, 2020

  

December 31, 2019

Short-term FHLB fixed-rate advances(1)

$

400,000

$

400,000

Total short-term borrowings

$

400,000

$

400,000

(1)Interest is payable monthly.

As of both March 31, 2020 and December 31, 2019, the Company’s short-term borrowings included $400.0 million in short-term FHLB fixed-rate advances with a weighted average interest rate of 2.84% and maturity dates in 2020. As of March 31, 2020 and December 31, 2019, the available remaining borrowing capacity with the FHLB was $1.8 billion and $1.7 billion, respectively. The short-term FHLB fixed-rate advances require monthly interest-only payments with the principal amount due on the maturity date. See “Note 6. Transfers of Financial Assets” for more information.

9.8. Long-Term Borrowings

Long-term borrowings consisted of the following as of March 31, 20202021 and December 31, 2019:2020:

(dollars in thousands)

  

March 31, 2020

  

December 31, 2019

  

March 31, 2021

  

December 31, 2020

Finance lease

$

19

$

19

$

10

$

10

FHLB fixed-rate advances(1)

200,000

200,000

200,000

200,000

Total long-term borrowings

$

200,019

$

200,019

$

200,010

$

200,010

(1)Interest is payable monthly.

As of March 31, 20202021 and December 31, 2019,2020, the Company’s long-term borrowings included $200.0 million in FHLB fixed-rate advances with a weighted average interest rate of 2.73% and maturity dates ranging from 2023 to 2024. The FHLB fixed-rate advances require monthly interest-only payments with the principal amount due on the maturity date. As of both March 31, 2021 and December 31, 2020, the available remaining borrowing capacity with the FHLB was $2.0 billion. The FHLB fixed-rate advances and remaining borrowing capacity were secured by residential real estate loan collateral as of March 31, 20202021 and December 31, 2019.2020. As of March 31, 2021 and December 31, 2020, the Company had an undrawn line of credit of $1.2 billion and $1.1 billion from the FRB, respectively. The borrowing capacity with the FRB was secured by consumer, commercial and industrial, commercial real estate and residential real estate loans as of March 31, 2021 and December 31, 2020. See “Note 6. Transfers of Financial Assets” for more information.

As of March 31, 20202021 and December 31, 2019,2020, the Company’s long-term borrowings included a finance lease obligation with a 6.78% annual interest rate that matures in 2022.

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As of March 31, 2020,2021, future contractual principal payments and maturities of long-term borrowings were as follows:

Principal

Principal

(dollars in thousands)

  

Payments

  

Payments

2020

$

9

2021

10

$

10

2022

2023(1)

100,000

100,000

2024(2)

100,000

100,000

2025

Total

$

200,019

$

200,010

(1)FHLB fixed-rate advance callable on December 4, 2020June 3, 2021 with an interest rate of 2.80%.
(2)FHLB fixed-rate advance callable on JanuaryJuly 15, 2021 with an interest rate of 2.65%.

10.9. Accumulated Other Comprehensive Income (Loss)

Accumulated other comprehensive income (loss) is defined as the revenues, expenses, gains and losses that are included in comprehensive income but excluded from net income. The Company’s significant items of accumulated other comprehensive loss are pension and other benefits and net unrealized gains or losses on investment securities.

Changes in accumulated other comprehensive income (loss) for the three months ended March 31, 2021 and 2020 are presented below:

Income

 Tax

Pre-tax

Benefit

Net of

(dollars in thousands)

  

Amount

  

(Expense)

  

Tax

Accumulated other comprehensive income at December 31, 2020

$

43,098

$

(11,494)

$

31,604

Three months ended March 31, 2021

Investment securities:

Unrealized net losses arising during the period

(102,336)

27,297

(75,039)

Net change in investment securities

(102,336)

27,297

(75,039)

Other comprehensive loss

(102,336)

27,297

(75,039)

Accumulated other comprehensive loss at March 31, 2021

$

(59,238)

$

15,803

$

(43,435)

Income

 Tax

Pre-tax

Benefit

Net of

(dollars in thousands)

  

Amount

  

(Expense)

  

Tax

Accumulated other comprehensive loss at December 31, 2019

$

(43,450)

$

11,701

$

(31,749)

Three months ended March 31, 2020

Pension and other benefits:

Change in Company tax rate

(96)

(96)

Net change in pension and other benefits

(96)

(96)

Investment securities:

Unrealized net gains arising during the period

49,164

(13,128)

36,036

Reclassification of net gains to net income:

Investment securities gains, net

(85)

23

(62)

Net change in investment securities

49,079

(13,105)

35,974

Other comprehensive income

49,079

(13,201)

35,878

Accumulated other comprehensive income at March 31, 2020

$

5,629

$

(1,500)

$

4,129

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The following table summarizes changes in accumulated other comprehensive income (loss), net of tax, for the periods indicated:

Pensions

Accumulated

and

Other

Other

Investment

Comprehensive

(dollars in thousands)

  

Benefits

  

Securities

  

Income (Loss)

Three Months Ended March 31, 2021

Balance at beginning of period

$

(31,737)

$

63,341

$

31,604

Other comprehensive loss

(75,039)

(75,039)

Balance at end of period

$

(31,737)

$

(11,698)

$

(43,435)

Three Months Ended March 31, 2020

Balance at beginning of period

$

(28,082)

$

(3,667)

$

(31,749)

Other comprehensive income

(96)

35,974

35,878

Balance at end of period

$

(28,178)

$

32,307

$

4,129

Changes in accumulated other comprehensive income (loss) for the three months ended March 31, 2020 and 2019 are presented below:

Income

 Tax

Pre-tax

Benefit

Net of

(dollars in thousands)

  

Amount

  

(Expense)

  

Tax

Accumulated other comprehensive loss at December 31, 2019

$

(43,450)

$

11,701

$

(31,749)

Three months ended March 31, 2020

Change in Company tax rate

(96)

(96)

Net change in pension and other benefits

(96)

(96)

Investment securities:

Unrealized net gains arising during the period

49,164

(13,128)

36,036

Reclassification of net gains to net income:

Investment securities gains, net

(85)

23

(62)

Net change in investment securities

49,079

(13,105)

35,974

Other comprehensive income

49,079

(13,201)

35,878

Accumulated other comprehensive income at March 31, 2020

$

5,629

$

(1,500)

$

4,129

Income

 Tax

Pre-tax

Benefit

Net of

(dollars in thousands)

  

Amount

  

(Expense)

  

Tax

Accumulated other comprehensive loss at December 31, 2018

$

(180,915)

$

48,720

$

(132,195)

Three months ended March 31, 2019

Investment securities:

Unrealized net gains arising during the period

70,523

(18,991)

51,532

Reclassification of net losses to net income:

Investment securities losses, net

2,613

(704)

1,909

Net change in investment securities

73,136

(19,695)

53,441

Other comprehensive income

73,136

(19,695)

53,441

Accumulated other comprehensive loss at March 31, 2019

$

(107,779)

$

29,025

$

(78,754)

The following table summarizes changes in accumulated other comprehensive income (loss), net of tax, for the periods indicated:

Pensions

Accumulated

and

Other

Other

Investment

Comprehensive

(dollars in thousands)

  

Benefits

  

Securities

  

Income (Loss)

Three Months Ended March 31, 2020

Balance at beginning of period

$

(28,082)

$

(3,667)

$

(31,749)

Other comprehensive income

(96)

35,974

35,878

Balance at end of period

$

(28,178)

$

32,307

$

4,129

Three Months Ended March 31, 2019

Balance at beginning of period

$

(28,379)

$

(103,816)

$

(132,195)

Other comprehensive income

53,441

53,441

Balance at end of period

$

(28,379)

$

(50,375)

$

(78,754)

11.10. Regulatory Capital Requirements

Federal and state laws and regulations limit the amount of dividends the Company may declare or pay. The Company depends primarily on dividends from FHB as the source of funds for the Company’s payment of dividends.

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The Company and the Bank are subject to various regulatory capital requirements imposed by federal banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary, actions by regulators that, if undertaken, could have a direct material effect on the Company’s and the Bank’s operating activities and financial condition. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, the Company and Bank must meet specific capital guidelines that involve quantitative measures of its assets and certain off-balance sheet items. The capital amounts and classifications are also subject to qualitative judgments by the regulators about components, risk weightings and other factors.

Quantitative measures established by regulation to ensure capital adequacy require the Company and Bank to maintain minimum amounts and ratios of Common Equity Tier 1 (“CET1”) capital, Tier 1 capital and total capital to risk-weighted assets, as well as a minimum leverage ratio.

The table below sets forth those ratios at March 31, 20202021 and December 31, 2019:2020:

First Hawaiian

Minimum

Well-

First Hawaiian

Minimum

Well-

First Hawaiian, Inc.

Bank

Capital

Capitalized

First Hawaiian, Inc.

Bank

Capital

Capitalized

(dollars in thousands)

  

Amount

  

Ratio

Amount

  

Ratio

Ratio(1)

  

Ratio(1)

  

Amount

  

Ratio

Amount

  

Ratio

Ratio(1)

  

Ratio(1)

March 31, 2020:

March 31, 2021:

Common equity tier 1 capital to risk-weighted assets

$

1,665,064

11.65

%  

$

1,645,403

11.51

%  

4.50

%  

6.50

%

$

1,731,573

12.82

%  

$

1,717,126

12.71

%  

4.50

%  

6.50

%

Tier 1 capital to risk-weighted assets

1,665,064

11.65

%  

1,645,403

11.51

%  

6.00

%  

8.00

%

1,731,573

12.82

%  

1,717,126

12.71

%  

6.00

%  

8.00

%

Total capital to risk-weighted assets

1,843,775

12.90

%  

1,824,118

12.76

%  

8.00

%  

10.00

%

1,901,254

14.07

%  

1,886,793

13.97

%  

8.00

%  

10.00

%

Tier 1 capital to average assets (leverage ratio)

1,665,064

8.63

%  

1,645,403

8.52

%  

4.00

%  

5.00

%

1,731,573

7.90

%  

1,717,126

7.83

%  

4.00

%  

5.00

%

December 31, 2019:

December 31, 2020:

Common equity tier 1 capital to risk-weighted assets

$

1,676,515

11.88

%  

$

1,654,304

11.72

%  

4.50

%  

6.50

%

$

1,717,008

12.47

%  

$

1,699,485

12.34

%  

4.50

%  

6.50

%

Tier 1 capital to risk-weighted assets

1,676,515

11.88

%  

1,654,304

11.72

%  

6.00

%  

8.00

%

1,717,008

12.47

%  

1,699,485

12.34

%  

6.00

%  

8.00

%

Total capital to risk-weighted assets

1,807,645

12.81

%  

1,785,434

12.65

%  

8.00

%  

10.00

%

1,889,958

13.73

%  

1,872,427

13.60

%  

8.00

%  

10.00

%

Tier 1 capital to average assets (leverage ratio)

1,676,515

8.79

%  

1,654,304

8.67

%  

4.00

%  

5.00

%

1,717,008

8.00

%  

1,699,485

7.92

%  

4.00

%  

5.00

%

(1)As defined by the regulations issued by the Board of Governors of the Federal Reserve System, the Office of the Comptroller of the Currency, and Federal Deposit Insurance Corporation (“FDIC”).

A capital conservation buffer requires25

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Federal regulations require a 2.5% capital conservation buffer designed to absorb losses during periods of economic stress. The capital conservation buffer is composed entirely of CET1, on top of these minimum risk weighted asset ratios, effectively resulting in minimum ratios of (i) 7% CET1toCET1 to risk-weighted assets, (ii) 8.5% Tier 1 capital to risk-weighted assets, and (iii) 10.5% total capital to risk-weighted assets. As of March 31, 2020,2021, under the bank regulatory capital guidelines, the Company and Bank were both classified as well-capitalized. Management is not aware of any conditions or events that have occurred since March 31, 2020,2021, to change the capital adequacy category of the Company or the Bank.

12.11. Derivative Financial Instruments

The Company enters into derivative contracts primarily to manage its interest rate risk, as well as for customer accommodation purposes. Derivatives used for risk management purposes consist of interest rate swaps that are designated as either a fair value hedge or a cash flow hedge. The derivatives are recognized on the unaudited interim consolidated balance sheets as either assets or liabilities at fair value. Derivatives entered into for customer accommodation purposes consist of various free-standing interest rate derivative products and foreign exchange contracts. The Company is party to master netting arrangements with its financial institution counterparties; however, the Company does not offset assets and liabilities under these arrangements for financial statement presentation purposes.

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The following table summarizes notional amounts and fair values of derivatives held by the Company as of March 31, 20202021 and December 31, 2019:2020:

March 31, 2020

December 31, 2019

March 31, 2021

December 31, 2020

Fair Value

Fair Value

Fair Value

Fair Value

Notional

Asset

Liability

Notional

Asset

Liability

Notional

Asset

Liability

Notional

Asset

Liability

(dollars in thousands)

  

Amount

  

Derivatives(1)

  

Derivatives(2)

  

Amount

  

Derivatives(1)

  

Derivatives(2)

  

Amount

  

Derivatives(1)

  

Derivatives(2)

  

Amount

  

Derivatives(1)

  

Derivatives(2)

Derivatives designated as hedging instruments:

Interest rate swaps

$

23,190

$

$

(1,635)

$

23,190

$

$

(682)

$

22,451

$

$

(1,084)

$

22,451

$

$

(1,276)

Derivatives not designated as hedging instruments:

Interest rate swaps

2,901,085

158,711

2,818,803

63,527

3,000,461

80,126

3,002,333

129,888

Funding swap

85,645

(3,199)

82,900

(4,233)

95,799

(3,382)

92,647

(4,554)

Interest rate caps and floors

148,800

56

(56)

148,800

7

(7)

Foreign exchange contracts

1,834

(52)

1,428

12

326

(1)The positive fair values of derivative assets are included in other assets.
(2)The negative fair values of derivative liabilities are included in other liabilities.

Certain interest rate swaps noted above, are cleared through clearinghouses, rather than directly with counterparties. Those transactions cleared through a clearinghouse require initial margin collateral and variation margin payments depending on the contracts being in a net asset or liability position. TheAs of March 31, 2021, the amount of initial margin cash collateral received by the Company was $1.4 million. As of December 31, 2020, the amount of initial margin cash collateral posted by the Company was $12.7 million and $8.7 million as of March 31, 2020 and December 31, 2019, respectively.$4.8 million. As of March 31, 20202021 and December 31, 2019,2020, the variation margin was $158.7$80.1 million and $63.5$129.9 million, respectively.

As of March 31, 2020,2021, the Company pledged $30.9$30.7 million in financial instruments and $24.9$11.7 million in cash as collateral for interest rate swaps. As of December 31, 2019,2020, the Company pledged $29.9$30.8 million in financial instruments and $13.4$25.2 million in cash as collateral for interest rate swaps. As of March 31, 20202021 and December 31, 2019,2020, the cash collateral includes the excess initial margin for interest rate swaps cleared through clearinghouses and cash collateral for interest rate swaps with financial institution counterparties.

Fair Value Hedges

To manage the risk related to the Company’s net interest margin, interest rate swaps are utilized to hedge certain fixed-rate loans. These swaps have maturity, amortization and prepayment features that correspond to the loans hedged, and are designated and qualify as fair value hedges. Any gain or loss on the swaps, as well as the offsetting loss or gain on the hedged item attributable to the hedged risk, is recognized in current period earnings.

At March 31, 2020, the Company carried 1 interest rate swap with a notional amount of $23.2 million with a negative fair value of $1.6 million that was categorized as a fair value hedge for a commercial and industrial loan. The Company received a USD Prime floating rate and paid a fixed rate of 2.90%. The swap matures in 2023. At December 31, 2019, the Company carried 1 interest rate swap with a notional amount of $23.2 million with a negative fair value of $0.7 million that was categorized as a fair value hedge for a commercial and industrial loan.

The following table shows the gains and losses recognized in income related to derivatives in fair value hedging relationships for the three months ended March 31, 2020 and 2019:

Gains (losses) recognized in

the consolidated statements

March 31, 

(dollars in thousands)

  

of income line item

  

2020

  

2019

Gains (losses) on fair value hedging relationships recognized in interest income:

Recognized on interest rate swap

Loans and lease financing

$

(955)

$

(342)

Recognized on hedged item

Loans and lease financing

906

262

As of March 31, 2020 and December 31, 2019, the following amounts were recorded in the unaudited interim consolidated balance sheets related to the cumulative basis adjustments for fair value hedges:

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Cumulative Amount of Fair Value

Hedging Adjustment Included in the

Carrying Amount of the Hedged Asset

Carrying Amount of the Hedged Asset

(dollars in thousands)

  

March 31, 2020

  

December 31, 2019

  

March 31, 2020

  

December 31, 2019

Line item in the consolidated balance sheets in which the hedged item is included

Loans and leases

$

25,146

$

24,415

$

1,923

$

1,017

As of both March 31, 2021 and December 31, 2020, the Company carried 1 interest rate swap with a notional amount of $22.5 million. As of March 31, 2021 and December 31, 2020, the interest rate swap was categorized as a fair value hedge for a commercial and industrial loan with a negative fair value of $1.1 million and $1.3 million, respectively. The Company received a USD Prime floating rate and paid a fixed rate of 2.90%. The swap matures in 2023.

The following table shows the gains and losses recognized in income related to derivatives in fair value hedging relationships for the three months ended March 31, 2021 and 2020:

Gains (losses) recognized in

Three Months Ended

the consolidated statements

March 31, 

(dollars in thousands)

  

of income line item

  

2021

  

2020

Gains (losses) on fair value hedging relationships recognized in interest income(1):

Recognized on interest rate swap

Loans and lease financing

$

193

$

(955)

Recognized on hedged item

Loans and lease financing

(249)

906

As of March 31, 2021 and December 31, 2020, the following amounts were recorded in the unaudited interim consolidated balance sheets related to the cumulative basis adjustments for fair value hedges:

Cumulative Amount of Fair Value

Hedging Adjustment Included in the

Carrying Amount of the Hedged Asset

Carrying Amount of the Hedged Asset

(dollars in thousands)

  

March 31, 2021

  

December 31, 2020

  

March 31, 2021

  

December 31, 2020

Line item in the consolidated balance sheets in which the hedged item is included

Loans and leases

$

23,920

$

24,355

$

1,239

$

1,487

Free-Standing Derivative Instruments

For the derivatives that are not designated as hedges, changes in fair value are reported in current period earnings. The following table summarizes the impact on pretax earnings of derivatives not designated as hedges, as reported on the unaudited interim consolidated statements of income for the three months ended March 31, 20202021 and 2019:2020:

Net gains (losses) recognized

Net gains (losses) recognized

Three Months Ended

in the consolidated statements

March 31, 

in the consolidated statements

March 31, 

(dollars in thousands)

  

of income line item

2020

  

2019

  

of income line item

2021

  

2020

Derivatives Not Designated As Hedging Instruments:

Interest rate swaps

Other noninterest income

$

$

16

Other noninterest income

$

$

Funding swap

Other noninterest income

6

5

Other noninterest income

26

6

Foreign exchange contracts

Other noninterest income

(52)

Other noninterest income

(52)

As of March 31, 2020,2021, the Company carried multiple interest rate swaps with notional amounts totaling $2.9$3.0 billion, all of which were related to the Company’s customer swap program, with a positive fair value of $158.7$80.1 million and a negative fair value of NaN. The Company received floating rates ranging from 0.99%0.11% to 7.83%3.82% and paid fixed rates ranging from 2.02% to 8.73%5.78%. The swaps mature between June 2021 and MarchJune 2040. As of December 31, 2019,2020, the Company carried multiple interest rate swaps with notional amounts totaling $2.8$3.0 billion, all of which were related to the Company’s customer swap program, with a positive fair value of $63.5$129.9 million and a negative fair value of NaN. The Company received 1-month LIBORfloating rates ranging from 0.15% to 3.16% and paid fixed rates ranging from 1.71%2.02% to 8.73%5.78%. These swaps resulted in net interest expense of NaN forduring both the three months ended March 31, 20202021 and 2019.2020.

The Company’s customer swap program is designed by offering customers a variable-rate loan that is swapped to fixed-rate through an interest rate swap. The Company simultaneously executes an offsetting interest rate swap with a swap dealer. Upfront fees on the dealer swap are recorded in other noninterest income and totaled $1.9$0.5 million and $0.8$1.9 million for the three months ended March 31, 20202021 and 2019,2020, respectively.

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In conjunction with the 2016 sale of Class B restricted shares of common stock issued by Visa, the Company entered into a funding swap agreement with the buyer that requires payment to the buyer in the event Visa reduces each member bank’s Class B conversion rate to unrestricted Class A common shares. On June 28, 2018, Visa additionally funded its litigation escrow account, thereby reducing each member bank’s Class B conversion rate to unrestricted Class A common shares. Accordingly, on July 5, 2018, Visa announced a decrease in conversion rate from 1.6483 to 1.6298 effective June 28, 2018. In July 2018, the Company made a payment of approximately $0.7 million to the buyer as a result of the reduction in the Visa Class B conversion rate. On September 27, 2019, Visa additionally funded its litigation escrow account, thereby further reducing each member bank’s Class B conversion rate to unrestricted Class A common shares. Accordingly, on September 30, 2019, Visa announced a decrease in conversion rate from 1.6298 to 1.6228 effective September 27, 2019. In October 2019, the Company made a payment of approximately $0.3 million liability to the buyer as a result of the reduction in the Visa Class B conversion rate. Under the terms of the funding swap agreement, the Company will make monthly payments to the buyer based on Visa’s Class A stock price and the number of Visa Class B restricted shares that were sold until the date on which the covered litigation is settled. A derivative liability (“Visa derivative”) of $3.2$3.4 million and $4.2$4.6 million was included in the unaudited interim consolidated balance sheets at March 31, 20202021 and December 31, 2019,2020, respectively, to provide for the fair value of this liability. There were no sales of these shares prior to 2016. See “Note 17.16. Fair Value” for more information.

Counterparty Credit Risk

By using derivatives, the Company is exposed to counterparty credit risk if counterparties to the derivative contracts do not perform as expected. If a counterparty fails to perform, the Company’s counterparty credit risk is equal to the amount reported as a derivative asset, net of cash or other collateral received, and net of derivatives in a loss position with the same counterparty to the extent master netting arrangements exist. The Company minimizes counterparty credit risk

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through credit approvals, limits, monitoring procedures, executing master netting arrangements and obtaining collateral, where appropriate. Counterparty credit risk related to derivatives is considered in determining fair value.

The Company’s interest rate swap agreements include bilateral collateral agreements with collateral requirements, which begin with exposures in excess of $0.5$0.3 million. For each counterparty, the Company reviews the interest rate swap collateral daily. Collateral for customer interest rate swap agreements, calculated as the pledged asset less loan balance, requires valuation of the pledged asset. Counterparty credit risk adjustments of $0.1 million were recognized during both the three months ended March 31, 20202021 and 2019.2020.

Credit-Risk Related Contingent Features

Certain of our derivative contracts contain provisions whereby if the Company’s credit rating were to be downgraded by certain major credit rating agencies as a result of a merger or material adverse change in the Company’s financial condition, the counterparty could require an early termination of derivative instruments in a net liability position. The aggregate fair value of all derivative instruments with such credit-risk related contingent features that are in a net liability position was $12.3$14.1 million and $4.0$19.8 million at March 31, 20202021 and December 31, 2019,2020, respectively, for which we posted $12.2$14.1 million and $4.7$20.4 million, respectively, in collateral in the normal course of business. If the Company’s credit rating had been downgraded as of March 31, 20202021 and December 31, 2019,2020, we may have been required to settle the contracts in an amount equal to their fair value.

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13.12. Commitments and Contingent Liabilities

Contingencies

Various

On November 2, 2020, a lawsuit was filed in Hawaii Circuit Court by a Bank customer related to the sale of credit facilities that the Bank had previously extended to the customer. The customer asserts claims against the Bank for interference with the customer’s contract and business opportunity, unfair methods of competition and declaratory and injunctive relief. The outcome of this legal proceeding is uncertain at this point. Based on information available to the Company at present, the Company cannot reasonably estimate a range of potential loss, if any, for this action. Accordingly, the Company has not recognized any liability associated with this action. Management disputes any wrongdoing and the case is being vigorously defended.

In addition to the litigation noted above, various legal proceedings are pending or threatened against the Company. After consultation with legal counsel, management does not expect that the aggregate liability, if any, resulting from these proceedings would have a material effect on the Company’s unaudited interim consolidated financial position, results of operations or cash flows.

Financial Instruments with Off-Balance Sheet Risk

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby and commercial letters of credit which are not reflected in the unaudited interim consolidated financial statements.

Unfunded Commitments to Extend Credit

A commitment to extend credit is a legally binding agreement to lend funds to a customer, usually at a stated interest rate and for a specified purpose. Commitments are reported net of participations sold to other institutions. Such commitments have fixed expiration dates and generally require a fee. The extension of a commitment gives rise to credit risk. The actual liquidity requirements or credit risk that the Company will experience is expected to be lower than the contractual amount of commitments to extend credit because a significant portion of those commitments are expected to expire without being drawn upon. Certain commitments are subject to loan agreements containing covenants regarding the financial performance of the customer that must be met before the Company is required to fund the commitment. The Company uses the same credit policies in making commitments to extend credit as it does in making loans. In addition, the Company manages the potential credit risk in commitments to extend credit by limiting the total amount of arrangements, both by individual customer and in the aggregate, by monitoring the size and expiration structure of these portfolios and by applying the same credit standards maintained for all of its related credit activities. Commitments to extend credit are reported net of participations sold to other institutions of $96.8$81.2 million and $94.1$93.1 million at March 31, 20202021 and December 31, 2019,2020, respectively.

Standby and Commercial Letters of Credit

Standby letters of credit are issued on behalf of customers in connection with contracts between the customers and third parties. Under standby letters of credit, the Company assures that the third parties will receive specified funds if customers fail to meet their contractual obligations. The credit risk to the Company arises from its obligation to make payment in the event of a customer’s contractual default. Standby letters of credit are reported net of participations sold to other institutions of $11.5$10.8 million and $9.0$11.0 million at March 31, 20202021 and December 31, 2019,2020, respectively. The Company also had commitments for commercial and similar letters of credit. Commercial letters of credit are issued specifically to facilitate commerce whereby the commitment is typically drawn upon when the underlying transaction between the customer and a third-party is consummated. The maximum amount of potential future payments guaranteed by the Company is limited to the contractual amount of these letters. The credit risk involved in issuing letters of credit is essentially the same as that involved in extending loan facilities to customers. Collateral held supports those commitments

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for which collateral is deemed necessary. The commitments outstanding as of March 31, 20202021 have maturities ranging from April 20202021 to MayJune 2022. Substantially all fees received from the issuance of such commitments are deferred and amortized on a straight-line basis over the term of the commitment.

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Financial instruments with off-balance sheet risk at March 31, 20202021 and December 31, 20192020 were as follows:

March 31, 

December 31, 

March 31, 

December 31, 

(dollars in thousands)

  

2020

  

2019

  

2021

  

2020

Financial instruments whose contract amounts represent credit risk:

Commitments to extend credit

$

5,727,850

$

5,907,690

$

6,067,465

$

5,934,535

Standby letters of credit

185,315

181,412

180,909

185,108

Commercial letters of credit

8,850

7,334

5,014

3,834

Guarantees

The Company sells residential mortgage loans in the secondary market primarily to Thethe Federal National Mortgage Association (“Fannie Mae”) and Thethe Federal Home Loan Mortgage Corporation (“Freddie Mac”) that may potentially require repurchase under certain conditions. This risk is managed through the Company’s underwriting practices. The Company services loans sold to investors and loans originated by other originators under agreements that may include repurchase remedies if certain servicing requirements are not met. This risk is managed through the Company’s quality assurance and monitoring procedures. Management does not anticipate any material losses as a result of these transactions.

Foreign Exchange Contracts

The Company has forward foreign exchange contracts that represent commitments to purchase or sell foreign currencies at a future date at a specified price. The Company’s utilization of forward foreign exchange contracts is subject to the primary underlying risk of movements in foreign currency exchange rates and to additional counterparty risk should its counterparties fail to meet the terms of their contracts. Forward foreign exchange contracts are utilized to mitigate the Company’s risk to satisfy customer demand for foreign currencies and are not used for trading purposes. See “Note 12.11. Derivative Financial Instruments” for more information.

Reorganization Transactions

On April 1, 2016, a series of reorganization transactions were undertaken to facilitate FHI’s initial public offering. In connection with the reorganization transactions, FHI distributed its interest in BancWest Holding Inc. (“BWHI”), including Bank of the West (“BOW”) to BNP Paribas (“BNPP”) so that BWHI was held directly by BNPP. As a result of the reorganization transactions that occurred on April 1, 2016, various tax or other contingent liabilities could arise related to the business of BOW, or related to the Company’s operations prior to the restructuring when it was known as BancWest Corporation, including its then wholly owned subsidiary, BOW. The Company is not able to determine the ultimate outcome or estimate the amounts of these contingent liabilities, if any, at this time.

14.13. Revenue from Contracts with Customers

Revenue Recognition

In accordance with Topic 606, revenues are recognized when control of promised goods or services is transferred to customers in an amount that reflects the consideration the Company expects to be entitled to in exchange for those goods or services. To determine revenue recognition for arrangements that an entity determines are within the scope of Topic 606, the Company performs the following five steps: (i) identify the contract(s) with a customer; (ii) identify the performance obligations in the contract; (iii) determine the transaction price; (iv) allocate the transaction price to the performance obligations in the contract; and (v) recognize revenue when (or as) the Company satisfies a performance obligation. The Company only applies the five-step model to contracts when it is probable that the entity will collect the consideration it is entitled to in exchange for the goods or services it transfers to the customer. At contract inception, once the contract is determined to be within the scope of Topic 606, the Company assesses the goods or services that are promised within each contract and identifies those that contain performance obligations, and assesses whether each promised good or service is distinct. The Company then recognizes as revenue the amount of the transaction price that is allocated to the respective performance obligation when (or as) the performance obligation is satisfied.

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Disaggregation of Revenue

In 2019, the Company made changes to the internal measurement of segment operating profits for the purpose of evaluating segment performance and resource allocation. The Company has restated the selected financial information for the three months ended March 31, 2019 in order to conform with the current presentation. See “Note 18. Reportable Operating Segments” in the notes to the unaudited interim consolidated financial statements.

The following table summarizes the Company’s revenues, which includes net interest income on financial instruments and noninterest income, disaggregated by type of service and business segments for the periods indicated:

Three Months Ended March 31, 2020

Three Months Ended March 31, 2021

Treasury

Treasury

Retail

Commercial

and

Retail

Commercial

and

(dollars in thousands)

  

Banking

  

Banking

  

Other

  

Total

  

Banking

  

Banking

  

Other

  

Total

Net interest income(1)

$

89,883

$

34,414

$

14,386

$

138,683

$

100,888

$

31,832

$

(3,562)

$

129,158

Service charges on deposit accounts

8,088

351

511

8,950

6,086

223

409

6,718

Credit and debit card fees

12,887

1,599

14,486

12,525

1,428

13,953

Other service charges and fees

4,875

424

516

5,815

5,564

475

352

6,391

Trust and investment services income

9,591

9,591

8,492

8,492

Other

185

1,106

188

1,479

79

1,496

336

1,911

Not in scope of Topic 606(1)

3,637

3,028

2,242

8,907

3,354

1,322

1,727

6,403

Total noninterest income

26,376

17,796

5,056

49,228

23,575

16,041

4,252

43,868

Total revenue

$

116,259

$

52,210

$

19,442

$

187,911

$

124,463

$

47,873

$

690

$

173,026

(1)Most of the Company’s revenue is not within the scope of ASU No. 2014-09, Revenue from Contracts with Customers.Customers. The guidance explicitly excludes net interest income from financial assets and liabilities as well as other noninterest income from loans, leases, investment securities and derivative financial instruments.

Three Months Ended March 31, 2019

Three Months Ended March 31, 2020

Treasury

Treasury

Retail

Commercial

and

Retail

Commercial

and

(dollars in thousands)

    

Banking

    

Banking

    

Other

    

Total

    

Banking

    

Banking

    

Other

    

Total

Net interest income(1)

$

107,227

$

34,656

$

3,206

$

145,089

$

89,883

$

34,414

$

14,386

$

138,683

Service charges on deposit accounts

7,234

310

516

8,060

8,088

351

511

8,950

Credit and debit card fees

19,707

1,727

21,434

12,887

1,599

14,486

Other service charges and fees

5,333

369

542

6,244

4,875

424

516

5,815

Trust and investment services income

8,618

8,618

9,591

9,591

Other

215

1,509

208

1,932

185

1,106

188

1,479

Not in scope of Topic 606(1)

2,469

(3,507)

1,822

784

3,637

3,028

2,242

8,907

Total noninterest income

23,869

18,388

4,815

47,072

26,376

17,796

5,056

49,228

Total revenue

$

131,096

$

53,044

$

8,021

$

192,161

$

116,259

$

52,210

$

19,442

$

187,911

(1)Most of the Company’s revenue is not within the scope of ASU No. 2014-09, Revenue from Contracts with Customers. The guidance explicitly excludes net interest income from financial assets and liabilities as well as other noninterest income from loans, leases, investment securities and derivative financial instruments.

For the three months ended March 31, 20202021 and 2019,2020, substantially all of the Company’s revenues under the scope of Topic 606 were related to performance obligations satisfied at a point in time.

The following is a discussion of revenues within the scope of Topic 606.

Service Charges on Deposit Accounts

Service charges on deposit accounts relate to fees generated from a variety of deposit products and services rendered to customers. Charges include, but are not limited to, overdraft fees, non-sufficient fund fees, dormant fees and monthly service charges. Such fees are recognized concurrent with the event on a daily basis or on a monthly basis depending upon the customer’s cycle date.

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Credit and Debit Card Fees

Credit and debit card fees primarily represent revenues earned from interchange fees, ATM fees and merchant processing fees. Interchange and network revenues are earned on credit and debit card transactions conducted with payment networks. ATM fees are primarily earned as a result of surcharges assessed to non-FHB customers who use an FHB ATM. Merchant processing fees are primarily earned on transactions in which FHB is the acquiring bank. Such fees are generally recognized concurrently with the delivery of services on a daily basis.

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Trust and Investment Services Fees

Trust and investment services fees represent revenue earned by directing, holding and managing customers’ assets. Fees are generally computed based on a percentage of the previous period’s value of assets under management. The transaction price (i.e., percentage of assets under management) is established at the inception of each contract. Trust and investment services fees also include fees collected when the Company acts as agent or personal representative and executes security transactions, performs collection and disbursement of income, and completes investment management and other administrative tasks.

Other Fees

Other fees primarily include revenues generated from wire transfers, lockboxes, bank issuance of checks and insurance commissions. Such fees are recognized concurrent with the event or on a monthly basis.

Contract Balances

A contract liability is an entity’s obligation to transfer goods or services to a customer for which the entity has received consideration (or the amount is due) from the customer. In prior years, the Company received signing bonuses from 2 vendors which are being amortized over the term of the respective contracts. As of March 31, 20202021 and December 31, 2019,2020, the Company had contract liabilities of $1.6$0.8 million and $1.8$1.0 million, respectively, which will be recognizedit expects to recognize over the remaining term of the respective contracts with the vendors. For both the three months ended March 31, 20202021 and 2019,2020, the Company’s recognized revenues increased and contract liabilities decreased by approximately $0.2 million, due to the passage of time.  There were 0 changes in contract liabilities due to changes in transaction price estimates.

A contract asset is the right to consideration for transferred goods or services when the amount is conditioned on something other than the passage of time. As of March 31, 20202021 and December 31, 2019,2020, there were 0 material receivables from contracts with customers or contract assets recorded on the Company’s consolidated balance sheets.

Other

Except for the contract liabilities noted above, the Company did not have any significant performance obligations as of March 31, 20202021 and December 31, 2019.2020. The Company also did not have any material contract acquisition costs or use any significant judgments or estimates in recognizing revenue for financial reporting purposes.

15.14. Earnings per Share

For the three months ended March 31, 20202021 and 2019,2020, the Company made 0 adjustments to net income for the purpose of computing earnings per share and there were 027,000 and NaN antidilutive securities.securities, respectively. For the three months ended March 31, 20202021 and 2019,2020, the computations of basic and diluted earnings per share were as follows:

Three Months Ended March 31, 

Three Months Ended March 31, 

(dollars in thousands, except shares and per share amounts)

  

2020

  

2019

  

2021

  

2020

Numerator:

Net income

$

38,865

$

69,924

$

57,693

$

38,865

Denominator:

Basic: weighted-average shares outstanding

129,895,706

134,879,336

129,933,104

129,895,706

Add: weighted-average equity-based awards

455,879

319,009

656,774

455,879

Diluted: weighted-average shares outstanding

130,351,585

135,198,345

130,589,878

130,351,585

Basic earnings per share

$

0.30

$

0.52

$

0.44

$

0.30

Diluted earnings per share

$

0.30

$

0.52

$

0.44

$

0.30

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16.15. Noninterest Income and Noninterest Expense

Benefit Plans

The Company sponsors an unfunded supplemental executive retirement plan (“SERP”) for certain key executives. In March 2019, the Company’s board of directors approved an amendment to the SERP to freeze the SERP, which became effective on July 1, 2019. As a result of the amendment, since the effective date, there have not been any, and there will be no, new accruals of benefits, including service accruals. Existing benefits under the SERP, as of the effective date of the amendment described above, will otherwise continue in accordance with the terms of the SERP.

The following table sets forth the components of net periodic benefit cost for the Company’s pension and postretirement benefit plans for the three months ended March 31, 20202021 and 2019:2020:

Income line item where recognized in

Pension Benefits

Other Benefits

(dollars in thousands)

the consolidated statements of income

  

2020

  

2019

  

2020

  

2019

Three Months Ended March 31, 

Service cost

Salaries and employee benefits

$

$

17

$

189

$

159

Interest cost

Other noninterest expense

1,621

2,044

164

206

Expected return on plan assets

Other noninterest expense

(1,194)

(1,195)

Prior service credit

Other noninterest expense

(13)

(107)

Recognized net actuarial loss (gain)

Other noninterest expense

1,429

1,564

(26)

(76)

Total net periodic benefit cost

$

1,856

$

2,430

$

314

$

182

Income line item where recognized in

Pension Benefits

Other Benefits

(dollars in thousands)

the consolidated statements of income

  

2021

  

2020

  

2021

  

2020

Three Months Ended March 31, 

Service cost

Salaries and employee benefits

$

$

$

264

$

189

Interest cost

Other noninterest expense

1,231

1,621

131

164

Expected return on plan assets

Other noninterest expense

(766)

(1,194)

Prior service credit

Other noninterest expense

(13)

Recognized net actuarial loss (gain)

Other noninterest expense

1,720

1,429

(26)

Total net periodic benefit cost

$

2,185

$

1,856

$

395

$

314

Leases

The Company recognized operating lease income related to lease payments of $1.7 million and $1.5 million for both the three months ended March 31, 2021 and 2020, and 2019.respectively. In addition, the Company recognized $1.5 million and $1.1 million of lease income related to variable lease payments for both the three months ended March 31, 20202021 and 2019, respectively.2020.

17.16. Fair Value

The Company determines the fair values of its financial instruments based on the requirements established in Accounting Standards Codification Topic 820 (“Topic 820”), Fair Value Measurements, which provides a framework for measuring fair value under GAAP and requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Topic 820 defines fair value as the exit price, the price that would be received for an asset or paid to transfer a liability, in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date under current market conditions.

Fair Value Hierarchy

Topic 820 establishes three levels of fair values based on the markets in which the assets or liabilities are traded and the reliability of the assumptions used to determine fair value. The levels are:  

Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities that the Company has the ability to access.
Level 2: Observable inputs other than Level 1 prices, such as quoted prices for similar assets and liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.
Level 3: Valuation is generated from model-based techniques that use significant assumptions not observable in the market. These unobservable assumptions reflect the Company’s own estimates of assumptions that market participants would use in pricing the asset or liability (“Company-level data”). Level 3 assets and liabilities include financial instruments whose value is determined using unobservable inputs to pricing models, discounted cash flow methodologies, or similar techniques, as well as instruments for which the determination of fair value requires significant management judgment or estimation.

Topic 820 requires that the Company disclose estimated fair values for certain financial instruments. Financial instruments include such items as investment securities, loans, deposits, interest rate and foreign exchange contracts, swaps and other instruments as defined by the standard. The Company has an organized and established process for determining

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and reviewing the fair value of financial instruments reported in the Company’s financial statements. The fair value measurements are reviewed to ensure they are reasonable and in line with market experience in similar asset and liability classes.

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Additionally, the Company may be required to record at fair value other assets on a nonrecurring basis, such as other real estate owned, other customer relationships, and other intangible assets. These nonrecurring fair value adjustments typically involve the application of lower-of-cost-or-fair-value accounting or write-downs of individual assets.

Disclosure of fair values is not required for certain items such as lease financing, obligations for pension and other postretirement benefits, premises and equipment, prepaid expenses, deposit liabilities with no defined or contractual maturity, and income tax assets and liabilities.

Reasonable comparisons of fair value information with that of other financial institutions cannot necessarily be made because the standard permits many alternative calculation techniques, and numerous assumptions have been used to estimate the Company’s fair values.

Valuation Techniques Used in the Fair Value Measurement of Assets and Liabilities Carried at Fair Value

For the assets and liabilities measured at fair value on a recurring basis (categorized in the valuation hierarchy table below), the Company applies the following valuation techniques:

Available-for-sale securities

Available-for-sale debt securities are recorded at fair value on a recurring basis. Fair value measurement is based on quoted prices, including estimates by third-party pricing services, if available. If quoted prices are not available, fair values are measured using proprietary valuation models that utilize market observable parameters from active market makers and inter-dealer brokers whereby securities are valued based upon available market data for securities with similar characteristics. Management reviews the pricing information received from the Company’s third-party pricing service to evaluate the inputs and valuation methodologies used to place securities into the appropriate level of the fair value hierarchy and transfers of securities within the fair value hierarchy are made if necessary. On a monthly basis, management reviews the pricing information received from the third-party pricing service which includes a comparison to non-binding third-party broker quotes, as well as a review of market-related conditions impacting the information provided by the third-party pricing service. Management also identifies investment securities which may have traded in illiquid or inactive markets by identifying instances of a significant decrease in the volume or frequency of trades, relative to historical levels, as well as instances of a significant widening of the bid-ask spread in the brokered markets. As of March 31, 20202021 and December 31, 2019,2020, management did not make adjustments to prices provided by the third-party pricing services as a result of illiquid or inactive markets. The Company’s third-party pricing service has also established processes for the Company to submit inquiries regarding quoted prices. Periodically, the Company will challenge the quoted prices provided by the third-party pricing service. The Company’s third-party pricing service will review the inputs to the evaluation in light of the new market data presented by the Company. The Company’s third-party pricing service may then affirm the original quoted price or may update the evaluation on a going forward basis. The Company classifies all available-for-sale securities as Level 2.

Derivatives

Most of the Company’s derivatives are traded in over-the-counter markets where quoted market prices are not readily available. For those derivatives, the Company measures fair value on a recurring basis using proprietary valuation models that primarily use market observable inputs, such as yield curves, and option volatilities. The fair value of derivatives includes values associated with counterparty credit risk and the Company’s own credit standing. The Company classifies these derivatives, included in other assets and other liabilities, as Level 2.

Concurrent with the sale of the Visa Class B restricted shares, the Company entered into an agreement with the buyer that requires payment to the buyer in the event Visa reduces each member bank’s Class B conversion rate to unrestricted Class A common shares. On July 5, 2018, Visa announced a decrease in conversion rate from 1.6483 to 1.6298 effective June 28, 2018. On September 27, 2019, Visa additionally funded its litigation escrow account, thereby further reducing each member bank’s Class B conversion rate to unrestricted Class A common shares. Accordingly, on September 30, 2019, Visa announced a decrease in conversion rate from 1.6298 to 1.6228 effective September 27, 2019. The Visa derivative of $3.2$3.4 million and $4.2$4.6 million was included in the unaudited interim consolidated balance sheets at March 31, 20202021 and December 31, 2019,2020, respectively, to provide for the fair value of this liability. The potential liability related to this funding swap agreement was determined based on management’s estimate of the timing and the amount of Visa’s litigation settlement and the resulting payments due to the counterparty under the terms of the contract. As such, the funding swap agreement is classified as Level 3 in the fair value hierarchy. The significant unobservable inputs used in the fair value measurement of the Company’s funding swap agreement are the potential future changes in the conversion rate, expected term and growth

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rate of the market price of Visa Class A common shares. Material increases (or decreases) in any of those inputs may result in a significantly higher (or lower) fair value measurement.

Assets and Liabilities Recorded at Fair Value on a Recurring Basis

Assets and liabilities measured at fair value on a recurring basis as of March 31, 2021 and December 31, 2020 are summarized below:

    

Fair Value Measurements as of March 31, 2021

Quoted Prices in

Significant

Active Markets for

Other

Significant

Identical Assets

Observable

Unobservable

(dollars in thousands)

  

(Level 1)

  

Inputs (Level 2)

  

Inputs (Level 3)

  

Total

Assets

U.S. Treasury and government agency debt securities

$

$

175,724

$

$

175,724

Mortgage-backed securities:

Residential - Government agency(1)

133,894

133,894

Residential - Government-sponsored enterprises(1)

800,920

800,920

Commercial - Government agency

527,516

527,516

Commercial - Government-sponsored enterprises

1,134,175

1,134,175

Collateralized mortgage obligations:

Government agency

1,845,098

1,845,098

Government-sponsored enterprises

2,075,152

2,075,152

Total available-for-sale securities

6,692,479

6,692,479

Other assets(2)

12,730

80,182

92,912

Liabilities

Other liabilities(3)

(1,140)

(3,382)

(4,522)

Total

$

12,730

$

6,771,521

$

(3,382)

$

6,780,869

(1)Backed by residential real estate.
(2)Other assets classified as Level 1 include mutual funds and money market funds that have quoted prices in active markets and are related to the Company’s deferred compensation plans. Other assets classified as Level 2 include derivative assets.
(3)Other liabilities include derivative liabilities.

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Visa’s litigation settlement and the resulting payments due to the counterparty under the terms of the contract. As such, the funding swap agreement is classified as Level 3 in the fair value hierarchy. The significant unobservable inputs used in the fair value measurement of the Company’s funding swap agreement are the potential future changes in the conversion rate, expected term and growth rate of the market price of Visa Class A common shares. Material increases (or decreases) in any of those inputs may result in a significantly higher (or lower) fair value measurement.

Assets and Liabilities Recorded at Fair Value on a Recurring Basis

Assets and liabilities measured at fair value on a recurring basis as of March 31, 2020 and December 31, 2019 are summarized below:

    

Fair Value Measurements as of March 31, 2020

    

Fair Value Measurements as of December 31, 2020

Quoted Prices in

Significant

Quoted Prices in

Significant

Active Markets for

Other

Significant

Active Markets for

Other

Significant

Identical Assets

Observable

Unobservable

Identical Assets

Observable

Unobservable

(dollars in thousands)

  

(Level 1)

  

Inputs (Level 2)

  

Inputs (Level 3)

  

Total

  

(Level 1)

  

Inputs (Level 2)

  

Inputs (Level 3)

  

Total

Assets

U.S. Treasury securities

$

$

30,927

$

$

30,927

Government-sponsored enterprises debt securities

26,721

26,721

U.S. Treasury and government agency debt securities

$

$

171,421

$

$

171,421

Mortgage-backed securities:

Residential - Government agency(1)

278,963

278,963

160,462

160,462

Residential - Government-sponsored enterprises(1)

417,667

417,667

447,200

447,200

Commercial - Government agency

599,650

599,650

Commercial - Government-sponsored enterprises

186,784

186,784

932,157

932,157

Collateralized mortgage obligations:

Government agency

2,320,878

2,320,878

1,933,553

1,933,553

Government-sponsored enterprises

796,517

796,517

1,826,972

1,826,972

Total available-for-sale securities

4,058,457

4,058,457

6,071,415

6,071,415

Other assets(2)

158,711

158,711

11,691

129,895

141,586

Liabilities

Other liabilities(3)

(1,687)

(3,199)

(4,886)

(1,283)

(4,554)

(5,837)

Total

$

$

4,215,481

$

(3,199)

$

4,212,282

$

11,691

$

6,200,027

$

(4,554)

$

6,207,164

(1)Backed by residential real estate.
(2)Other assets classified as Level 1 include mutual funds and money market funds that have quoted prices in active markets and are related to the Company’s deferred compensation plans. Other assets classified as Level 2 include derivative assets.
(3)Other liabilities include derivative liabilities.

    

Fair Value Measurements as of December 31, 2019

Quoted Prices in

Significant

Active Markets for

Other

Significant

Identical Assets

Observable

Unobservable

(dollars in thousands)

  

(Level 1)

  

Inputs (Level 2)

  

Inputs (Level 3)

  

Total

Assets

U.S. Treasury securities

$

$

29,888

$

$

29,888

Government-sponsored enterprises debt securities

101,439

101,439

Mortgage-backed securities:

Residential - Government agency(1)

291,209

291,209

Residential - Government-sponsored enterprises(1)

399,492

399,492

Commercial - Government-sponsored enterprises

101,719

101,719

Collateralized mortgage obligations:

Government agency

2,381,278

2,381,278

Government-sponsored enterprises

770,619

770,619

Total available-for-sale securities

4,075,644

4,075,644

Other assets(2)

63,539

63,539

Liabilities

Other liabilities(3)

(682)

(4,233)

(4,915)

Total

$

$

4,138,501

$

(4,233)

$

4,134,268

(1)Backed by residential real estate.
(2)Other assets include derivative assets.
(3)Other liabilities include derivative liabilities.

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Changes in Fair Value Levels

For the three months ended March 31, 2021 and 2020, there were 0 transfers between fair value hierarchy levels.

The changes in Level 3 liabilities measured at fair value on a recurring basis for the three months ended March 31, 20202021 and 20192020 are summarized below.below:

Visa Derivative

Visa Derivative

(dollars in thousands)

2020

  

2019

2021

  

2020

Three Months Ended March 31,

Balance as of January 1,

$

(4,233)

$

(2,607)

$

(4,554)

$

(4,233)

Total net gains included in other noninterest income

6

5

26

6

Settlements

1,028

763

1,146

1,028

Balance as of March 31,

$

(3,199)

$

(1,839)

$

(3,382)

$

(3,199)

Total net gains included in net income attributable to the change in unrealized gains or losses related to liabilities still held as of March 31,

$

6

$

5

$

26

$

6

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Table of Contents

Assets and Liabilities Carried at Other Than Fair Value

The following tables summarize for the periods indicated the estimated fair value of the Company’s financial instruments that are not required to be carried at fair value on a recurring basis, excluding leases and deposit liabilities with no defined or contractual maturity.

March 31, 2020

March 31, 2021

Fair Value Measurements

Fair Value Measurements

Quoted Prices in

Significant

Significant

Quoted Prices in

Significant

Significant

Active Markets

Other

Unobservable

Active Markets

Other

Unobservable

for Identical

Observable

Inputs

for Identical

Observable

Inputs

(dollars in thousands)

  

Book Value

  

Assets (Level 1)

  

Inputs (Level 2)

  

(Level 3)

  

Total

  

Book Value

  

Assets (Level 1)

  

Inputs (Level 2)

  

(Level 3)

  

Total

Financial assets:

Cash and cash equivalents

$

1,052,832

$

353,908

$

698,924

$

$

1,052,832

$

1,262,810

$

278,994

$

983,816

$

$

1,262,810

Loans held for sale

8,180

8,180

8,180

9,390

9,893

9,893

Loans(1)

13,143,647

13,452,051

13,452,051

13,062,141

13,186,769

13,186,769

Financial liabilities:

���

Time deposits(2)

$

2,912,298

$

$

2,922,389

$

$

2,922,389

$

2,174,841

$

$

2,179,865

$

$

2,179,865

Short-term borrowings

400,000

401,418

401,418

Long-term borrowings(3)

200,000

215,788

215,788

200,000

211,903

211,903

December 31, 2019

December 31, 2020

Fair Value Measurements

Fair Value Measurements

Quoted Prices in

Significant

Significant

Quoted Prices in

Significant

Significant

Active Markets

Other

Unobservable

Active Markets

Other

Unobservable

for Identical

Observable

Inputs

for Identical

Observable

Inputs

(dollars in thousands)

  

Book Value

  

Assets (Level 1)

  

Inputs (Level 2)

  

(Level 3)

  

Total

  

Book Value

  

Assets (Level 1)

  

Inputs (Level 2)

  

(Level 3)

  

Total

Financial assets:

Cash and cash equivalents

$

694,017

$

360,375

$

333,642

$

$

694,017

$

1,040,944

$

303,373

$

737,571

$

$

1,040,944

Loans held for sale

904

904

904

11,579

12,018

12,018

Loans(1)

13,009,167

13,140,898

13,140,898

13,033,686

13,255,636

13,255,636

Financial liabilities:

Time deposits(2)

$

2,510,157

$

$

2,501,478

$

$

2,501,478

$

2,348,298

$

$

2,357,137

$

$

2,357,137

Short-term borrowings

400,000

401,709

401,709

Long-term borrowings(3)

200,000

207,104

207,104

200,000

214,167

214,167

(1)Excludes financing leases of $236.6$238.1 million at March 31, 20202021 and $202.5$245.4 million at December 31, 2019.2020.
(2)Excludes deposit liabilities with no defined or contractual maturity of $14.1$18.0 billion as of March 31, 20202021 and $13.9$16.9 billion as of December 31, 2019.2020.
(3)Excludes capital lease obligations of $19$10 thousand as of both March 31, 20202021 and December 31, 2019.2020.

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Unfunded loan and lease commitments and letters of credit are not included in the tables above. As of March 31, 20202021 and December 31, 2019,2020, the Company had $5.9$6.3 billion and $6.1 billion, respectively, of unfunded loan and lease commitments and letters of credit. AThe Company believes that a reasonable estimate of the fair value of these instruments is the carrying value of deferred fees plus the related reserve for unfunded commitments, which totaled $30.8$45.5 million and $14.4$42.3 million at March 31, 20202021 and December 31, 2019,2020, respectively. No active trading market exists for these instruments, and the estimated fair value does not include value associated with the borrower relationship. The Company does not estimate the fair values of certain unfunded loan and lease commitments that can be canceled by providing notice to the borrower. As Company-level data is incorporated into the fair value measurement, unfunded loan and lease commitments and letters of credit are classified as Level 3.

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Valuation Techniques Used in the Fair Value Measurement of Assets and Liabilities Carried at the Lower of Cost or Fair Value

The Company applies the following valuation techniques to assets measured at the lower of cost or fair value:

Mortgage servicing rights

MSRs are carried at the lower of cost or fair value and are therefore subject to fair value measurements on a nonrecurring basis. The fair value of MSRs is determined using models which use significant unobservable inputs, such as estimates of prepayment rates, the resultant weighted average lives of the MSRs and the option-adjusted spread levels. Accordingly, the Company classifies MSRs as Level 3.

Collateral-dependent loans

Collateral-dependent loans are those for which repayment is expected to be provided substantially through the operation or sale of the collateral. These loans are measured at fair value on a nonrecurring basis using collateral values as a practical expedient. The fair values of collateral are primarily based on real estate appraisal reports prepared by third-party appraisers less estimated selling costs. The Company measures the estimated credit losses on collateral-dependent loans by performing a lower-of-cost-or-fair-value analysis. If the estimated credit losses are determined by the value of the collateral, the net carrying amount is adjusted to fair value on a nonrecurring basis as Level 3 by recognizing an allowance for credit losses.ACL.

Other real estate owned

The Company values these properties at fair value at the time the Company acquires them, which establishes their new cost basis. After acquisition, the Company carries such properties at the lower of cost or fair value less estimated selling costs on a nonrecurring basis. Fair value is measured on a nonrecurring basis using collateral values as a practical expedient. The fair values of collateral for other real estate owned are primarily based on real estate appraisal reports prepared by third-party appraisers less disposition costs, and are classified as Level 3.

Assets and Liabilities Recorded at Fair Value on a Nonrecurring Basis

The Company may be required to record certain assets at fair value on a nonrecurring basis in accordance with GAAP. These assets are subject to fair value adjustments that result from the application of lower of cost or fair value accounting or write-downs of individual assets to fair value.

The following table provides the level of valuation inputs used to determine each fair value adjustment and the fair value of the related individual assets or portfolio of assets with fair value adjustments on a nonrecurring basis as of March 31, 20202021 and December 31, 2019:2020:

(dollars in thousands)

    

Level 1

    

Level 2

    

Level 3

    

Level 1

    

Level 2

    

Level 3

March 31, 2020

March 31, 2021

Collateral-dependent loans

$

$

$

1,840

$

$

$

December 31, 2019

December 31, 2020

Collateral-dependent loans

$

$

$

1,502

$

$

$

1,840

Total expected credit losses recognized on collateral-dependent loans were NaN and $0.4 million for the three months ended March 31, 2020. NaN losses were recognized2021 and 2020, respectively.

For Level 3 assets and liabilities measured at fair value on collateral-dependent loans for the three months endeda recurring or nonrecurring basis as of March 31, 2019.2021 and December 31, 2020, the significant unobservable inputs used in the fair value measurements were as follows:

Quantitative Information about Level 3 Fair Value Measurements at March 31, 2021

Significant

(dollars in thousands)

Fair value

Valuation Technique

Unobservable Input

Range

Visa derivative

$

(3,382)

Discounted Cash Flow

Expected Conversation Rate - 1.6228(2)

1.5977-1.6228

Expected Term - 1 year(3)

0.5 to 1.5 years

Growth Rate - 13%(4)

4% - 17%

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For Level 3 assets and liabilities measured at fair value on a recurring or nonrecurring basis as of March 31, 2020 and December 31, 2019, the significant unobservable inputs used in the fair value measurements were as follows:

Quantitative Information about Level 3 Fair Value Measurements at March 31, 2020

Quantitative Information about Level 3 Fair Value Measurements at December 31, 2020

Significant

Significant

(dollars in thousands)

Fair value

  

Valuation Technique

  

Unobservable Input

  

Range

Fair value

  

Valuation Technique

  

Unobservable Input

  

Range

Collateral-dependent loans

$

1,840

Appraisal Value

Appraisal Value

n/m(1)

$

1,840

Appraisal Value

Appraisal Value

n/m(1)

Visa derivative

$

(3,199)

Discounted Cash Flow

Expected Conversation Rate - 1.6228(2)

1.5977-1.6228

$

(4,554)

Discounted Cash Flow

Expected Conversation Rate - 1.6228(2)

1.5977-1.6228

Expected Term - 1 year(3)

0.5 to 1.5 years

Expected Term - 1 year(3)

0.5 to 1.5 years

Growth Rate - 13%(4)

4% - 17%

Growth Rate - 13%(4)

4% - 17%

(1)The fair value of these assets is determined based on appraised values of the collateral or broker opinions, the range of which is not meaningful to disclose.
(2)Due to the uncertainty in the movement of the conversion rate, the current conversion rate was utilized in the fair value calculation.
(3)The expected term of 1 year was based on the median of 0.5 to 1.5 years.
(4)The growth rate of 13% was based on the arithmetic average of analyst price targets.

Quantitative Information about Level 3 Fair Value Measurements at December 31, 2019

Significant

(dollars in thousands)

Fair value

  

Valuation Technique

  

Unobservable Input

Collateral-dependent loans

$

1,502

Appraisal Value

Appraisal Value

Visa derivative

$

(4,233)

Discounted Cash Flow

Expected Conversion Rate - 1.6228

Expected Term - 1 year

Growth Rate - 13%

18.17. Reportable Operating Segments

The Company’s operations are organized into 3 business segments – Retail Banking, Commercial Banking, and Treasury and Other. These segments reflect how discrete financial information is currently evaluated by the chief operating decision maker and how performance is assessed and resources allocated. The Company’s internal management process measures the performance of these business segments. This process, which is not necessarily comparable with similar information for any other financial institution, uses various techniques to assign balance sheet and income statement amounts to the business segments, including allocations of income, expense, the provision for credit losses, and capital. This process is dynamic and requires certain allocations based on judgment and other subjective factors. Unlike financial accounting, there is no comprehensive authoritative guidance for management accounting that is equivalent to GAAP.

The net interest income of the business segments reflects the results of a funds transfer pricing process that matches assets and liabilities with similar interest rate sensitivity and maturity characteristics and reflects the allocation of net interest income related to the Company’s overall asset and liability management activities on a proportionate basis. The basis for the allocation of net interest income is a function of the Company’s assumptions that are subject to change based on changes in current interest rates and market conditions. Funds transfer pricing also serves to transfer interest rate risk to Treasury.

The Company allocates the provision for credit losses from the Treasury and Other business segment (which is comprised of many of the Company’s support units) to the Retail and Commercial business segments. These allocations are based on direct costs incurred by the Retail and Commercial business segments.

Noninterest income and expense includes allocations from support units to the business segments. These allocations are based on actual usage where practicably calculated or by management’s estimate of such usage. Income tax expense is allocated to each business segment based on the consolidated effective income tax rate for the period shown.

In 2019, the Company made changes to the internal measurement of segment operating profits for the purpose of evaluating segment performance and resource allocation. The primary reason for the change was to align deposit balances within the business segment that directly manages them. Specifically, certain deposit balances previously included as part of the Retail Banking segment have been reclassified to the Commercial Banking segment. The reallocation of select deposit balances affected net interest income, net interest income after provision for credit losses, noninterest income, provision for income taxes and net income. The Company has reported its selected financial information using the new deposit balance alignments for the three months ended March 31, 2020. The Company has restated the selected financial information for the three months ended March 31, 2019 in order to conform with the current presentation.

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Additionally, during the fourth quarter of 2019, the Company changed its assumptions embedded in allocating deposit costs to business segments. The Company has reported its selected financial information using the new deposit cost assumptions starting with the fourth quarter of 2019.

Business Segments

Retail Banking

Retail Banking offers a broad range of financial products and services to consumers and small businesses. Loan and lease products offered include residential and commercial mortgage loans, home equity lines of credit, automobile loans and leases, personal lines of credit, installment loans and small business loans and leases. Deposit products offered include checking, savings, and time deposit accounts. Retail Banking also offers wealth management services. Products and services from Retail Banking are delivered to customers through 5854 banking locations throughout the State of Hawaii, Guam, and Saipan.

Commercial Banking

Commercial Banking offers products that include corporate banking, residential and commercial real estate loans, commercial lease financing, automobile loans and auto dealer financing, business deposit products and credit cards. Commercial lending and deposit products are offered primarily to middle-market and large companies locally, nationally, and internationally.

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Treasury and Other

Treasury consists of corporate asset and liability management activities including interest rate risk management. The segment’s assets and liabilities (and related interest income and expense) consist of interest-bearing deposits, investment securities, federal funds sold and purchased, government deposits, short- and long-term borrowings and bank-owned properties. The primary sources of noninterest income are from bank-owned life insurance, net gains from the sale of investment securities, foreign exchange income related to customer-driven currency requests from merchants and island visitors and management of bank-owned properties. The net residual effect of the transfer pricing of assets and liabilities is included in Treasury, along with the elimination of intercompany transactions.

Other organizational units (Technology, Operations, Credit and Risk Management, Human Resources, Finance, Administration, Marketing, and Corporate and Regulatory Administration) provide a wide-range of support to the Company’s other income earning segments. Expenses incurred by these support units are charged to the business segments through an internal cost allocation process.

The following tables present selected business segment financial information for the periods indicated.

Treasury

Treasury

Retail

Commercial

and

Retail

Commercial

and

(dollars in thousands)

  

Banking

  

Banking

  

Other

  

Total

  

Banking

  

Banking

  

Other

  

Total

Three Months Ended March 31, 2020

Net interest income

$

89,883

$

34,414

$

14,386

$

138,683

Provision for credit losses

(20,065)

(20,784)

(351)

(41,200)

Net interest income after provision for credit losses

69,818

13,630

14,035

97,483

Three Months Ended March 31, 2021

Net interest income (expense)

$

100,888

$

31,832

$

(3,562)

$

129,158

Benefit (Provision) for credit losses

1,470

2,030

(3,500)

Net interest income (loss) after provision for credit losses

102,358

33,862

(7,062)

129,158

Noninterest income

26,376

17,796

5,056

49,228

23,575

16,041

4,252

43,868

Noninterest expense

(61,644)

(21,505)

(13,317)

(96,466)

(63,794)

(21,573)

(10,939)

(96,306)

Income before provision for income taxes

34,550

9,921

5,774

50,245

Income (loss) before (provision) benefit for income taxes

62,139

28,330

(13,749)

���

76,720

Provision for income taxes

(7,523)

(2,645)

(1,212)

(11,380)

Net income

$

27,027

$

7,276

$

4,562

$

38,865

(Provision) benefit for income taxes

(15,502)

(6,968)

3,443

(19,027)

Net income (loss)

$

46,637

$

21,362

$

(10,306)

$

57,693

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Treasury

Treasury

Retail

Commercial

and

Retail

Commercial

and

(dollars in thousands)

  

Banking

  

Banking

  

Other

  

Total

  

Banking

  

Banking

  

Other

  

Total

Three Months Ended March 31, 2019

Three Months Ended March 31, 2020

Net interest income

$

107,227

$

34,656

$

3,206

$

145,089

$

89,883

$

34,414

$

14,386

$

138,683

Provision for credit losses

(2,572)

(3,108)

(5,680)

(20,065)

(20,784)

(351)

(41,200)

Net interest income after provision for credit losses

104,655

31,548

3,206

139,409

69,818

13,630

14,035

97,483

Noninterest income

23,869

18,388

4,815

47,072

26,376

17,796

5,056

49,228

Noninterest expense

(57,167)

(19,485)

(15,971)

(92,623)

(61,644)

(21,505)

(13,317)

(96,466)

Income (loss) before (provision) benefit for income taxes

71,357

30,451

(7,950)

93,858

Income before provision for income taxes

34,550

9,921

5,774

50,245

(Provision) benefit for income taxes

(18,047)

(7,921)

2,034

(23,934)

Net income (loss)

$

53,310

$

22,530

$

(5,916)

$

69,924

Provision for income taxes

(7,523)

(2,645)

(1,212)

(11,380)

Net income

$

27,027

$

7,276

$

4,562

$

38,865

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Cautionary Note Regarding Forward-Looking Statements

This Quarterly Report on Form 10-Q, including the documents incorporated by reference herein, contains, and from time to time our management may make, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “might,” “should,” “could,” “predict,” “potential,” “believe,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would,” “annualized” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. These forward-looking statements are not historical facts, and are based on current expectations, estimates and projections about our industry, management’s beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions, estimates and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results may prove to be materially different from the results expressed or implied by the forward-looking statements.

A number of important factors could cause our actual results to differ materially from those indicated in these forward-looking statements, including the following: the impact of the ongoing COVID-19 pandemic and any other pandemic, epidemic or health-related crisis; the geographic concentration of our business; current and future economic and market conditions in the United States generally or in Hawaii, Guam and Saipan in particular, including, among other things, the rate of growth and the unemployment rate; the impact on our business, operations, financial condition, liquidity, results of operations, prospects and the trading price of our shares as a result of the COVID-19 pandemic;particular; our dependence on the real estate markets in which we operate; concentrated exposures to certain asset classes and individual obligors; the effect of the current low interest rate environment or changes in interest rates on our business including our net interest income, net interest margin, the fair value of our investment securities, and our mortgage loan originations, mortgage servicing rights and mortgage loans held for sale; changes in the method pursuant to which LIBOR and other benchmark rates are determined or the discontinuance of LIBOR; the possibility of a deterioration in credit quality in our portfolio; the possibility we might underestimate the credit losses inherent in our loan and lease portfolio; our ability to maintain our Bank’s reputation; the future value of the investment securities that we own, especially in light of the market volatility caused by the spread of COVID-19 and governmental and regulatory responses thereto;own; our ability to attract and retain customer deposits; our inability to receive dividends from our bank, pay dividends to our common stockholders and satisfy obligations as they become due; the effects of severe weather, geopolitical instability, including war, terrorist attacks, pandemics (including the ongoing COVID-19 pandemic) or other severe health emergencies and man-made and natural disasters; our ability to maintain consistent growth, earnings and profitability; our ability to attract and retain skilled employees or changes in our management personnel; possible changes in trade, monetary and fiscal policies of, and other activities undertaken by, governments, agencies, central banks and similar organizations, including quantitative easing, the lowering of interest rates and the imposition of tariffs that may harm sectors to which we are particularly exposed; our ability to effectively compete with other financial services companies and the effects of competition in the financial services industry on our business; the effectiveness of our risk management and internal disclosure controls and procedures; our ability to keep pace with technological changes; any failure or interruption of our information and communications systems; our ability to identify and address cybersecurity risks; the occurrence of fraudulent activity or effect of a material breach of, or disruption to, the security of any of our or our vendors’ systems; the failure to properly use and protect our customer and employee information and data; the possibility of employee misconduct or mistakes; our ability to successfully develop and commercialize new or enhanced products and services; changes in the demand for our products and services; the effects of problems encountered by other financial institutions; our access to sources of liquidity and capital to address our liquidity needs; our use of the secondary mortgage market as a source of liquidity; risks associated with the sale of loans and with our use of appraisals in valuing and monitoring loans; the possibility that actual results may differ from estimates and forecasts; fluctuations in the fair value of our assets and liabilities and off-balance sheet exposures; the effects of the failure of any component of our business infrastructure provided by a third party; the potential for environmental liability; the risk of being subject to litigation and the outcome thereof; the impact of, and changes in, applicable laws, regulations and accounting standards and policies, including the enactment of the Tax Act (Public Law 115-97) on December 22, 2017; possible changes in trade, monetary and fiscal policies of, and other activities undertaken by, governments, agencies, central banks and similar organizations; our likelihood of success in, and the impact of, litigation or regulatory actions; our ability to continue to pay dividends on our common stock; contingent liabilities and

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unexpected tax liabilities that may be applicable to us as a result of the Reorganization Transactions; and damage to our reputation from any of the factors described above.

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The foregoing factors should not be considered an exhaustive list and should be read together with the risk factors and other cautionary statements included in our Annual Report on Form 10-K for the year ended December 31, 2019.2020. If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. Accordingly, you should not place undue reliance on any such forward-looking statements. Any forward-looking statement speaks only as of the date on which it is made, and we do not undertake any obligation to update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by applicable law.

Company Overview

FHI is a bank holding company, which owns 100% of the outstanding common stock of FHB, its only direct, wholly owned subsidiary. FHB was founded in 1858 under the name Bishop & Company and was the first successful banking partnership in the Kingdom of Hawaii and the second oldest bank formed west of the Mississippi River. The Bank operates its business through three operating segments: Retail Banking, Commercial Banking and Treasury and Other.

References to “we,” “our,” “us,” or the “Company” refer to the Parent and its subsidiary that are consolidated for financial reporting purposes.

Basis of Presentation

The accompanying unaudited interim consolidated financial statements of the Company reflect the results of operations, financial position and cash flows of FHI and its wholly owned subsidiary, FHB. All significant intercompany accounts and transactions have been eliminated in consolidation.

The accompanying unaudited interim consolidated financial statements of the Company have been prepared in accordance with GAAP for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and accompanying notes required by GAAP for complete financial statements. In the opinion of management, the accompanying unaudited interim consolidated financial statements reflect normal recurring adjustments necessary for a fair presentation of the results for the interim periods.

The accompanying unaudited interim consolidated financial statements of the Company should be read in conjunction with the audited consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 20192020 and filed with the U.S. Securities and Exchange Commission (the “SEC”).

Recent Developments regarding COVID-19 and the Hawaii and Global Economy

Overview

The Coronavirus Disease (“COVID-19”)COVID-19 pandemic has officiallybrought unprecedented challenges to businesses and economies around the world, particularly those in the United States. Our business has been, designated a pandemicand continues to be, impacted by the World Health Organization. Therecent and ongoing outbreak of COVID-19. There remains a high degree of uncertainty relating to the ongoing spread and severity of the virus and new variants, as well as the availability, distribution and use of effective treatments and vaccines. To the extent that the economy continues to be negatively impacted by the pandemic, our results will be affected. In light of the uncertainties and continuing developments discussed herein, the ultimate adverse impact of COVID-19 in the U.S., Europecannot be reliably estimated at this time, but it has been and other regions continuesis expected to evolve. Several European countries, namely Italy, the United Kingdom, Spain and France have been particularly hard hit by COVID-19. However, the U.S. leads the world in the number of cases and deaths reported as a result of COVID-19. The effect of COVID-19continue to the global and U.S. economy remains uncertain and the timing of a subsequent recovery remains uncertain as well.be material.

The spread of COVID-19 across the globe has resulted in sharp market corrections and fears of a global recession. In many parts of the U.S., employees are working from home and nonessential businesses are temporarily closed. Workers in the retail, restaurant, travel and leisure industries have been particularly hard hit by layoffs as large parts of the U.S. remain on lockdown. The national unemployment rate increased from 3.5% in February 2020 to 4.4% in March 2020. The increase in the national unemployment rate accelerated into the March 2020 month-end and reflects the early stage effects of COVID-19 and efforts to contain it. We expect to see a more pronounced increase in the national unemployment rate in the second quarter of 2020. We also expect a significant decrease in the U.S. gross domestic product in the second quarter of 2020 with a potential for improvement in the third quarter of 2020.

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Hawaii Economy

While Hawaii’s economy was offcontinues to a strong start in 2020, it has been meaningfullybe significantly impacted by COVID-19 and the responses to it. Hawaii’s economy began to suffer in February 2020 with flight cancellations to Hawaii due to the global COVID-19 pandemic. On March 5, 2020, the Governor of the State of Hawaii issued an emergency proclamation declaring a state of emergency in Hawaii. On March 21, 2020, the Governor of the State of Hawaii issued another emergency proclamation ordering all individuals, both residents and visitors, arriving or returning to the State of Hawaii to a mandatory 14-day self-quarantine. The mandate, which was the first such action in the nation, essentially brought the Hawaii tourism industry to a halt. Subsequently, on March 23, 2020, the Governor of the State of Hawaii issued a third supplemental emergency proclamation that ordered all residents to stay-at-home, except for essential workers.

AsFor an economy that is heavily dependent on tourism, the combination of various response measures to the COVID-19 pandemic – including the stay-at-home orders for local residents and the mandatory self-quarantine for visitors resulted in an unprecedented increase in Hawaii unemployment. The statewide seasonally adjusted unemployment rate was 9.0% in March 2021 compared to 2.6% in March 2020, according to the State of Hawaii Department of Labor and Industrial Relations, while the national seasonally adjusted unemployment rate was 6.0% in March 2021 compared to 4.4% in March 2020. Visitor arrivals and average daily visitor spending for the first three months of 2021 decreased by 60.1% and 18.2%, respectively, compared to the same period in 2020, according to the Hawaii Tourism Authority. While we expectmay continue to see a significant increasegradual improvement in unemployment rates inas local businesses and the second quarter of 2020, as well as decreases to real personal income and gross domestic product. The State of Hawaii is expected to receive at least $4.0 billion in federal aid from the recently enacted Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”). We expect that the majority of this federal aid will be used to help fund state and county government response efforts and to provide for unemployment assistance. We continue to monitor the length and severity of the shut-down of our tourism industry continues to reopen in 2021 and stay-at-home orders. Once these measures are relaxed, we expect that local consumption of goods and services will begin to resume over an extended period of time. Additionally,the COVID-19 vaccine becomes more widely administered, the timing and significanceextent of anythe return of air travel and the recovery of the Hawaii tourism industry is highly uncertain and is dependent upon the numberbeyond our control.

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Table of cases declining around the globe and the widespread availability of a vaccine or testing and tracing capabilities.Contents

The volume of home sales on Oahu has increased year-over-year. For the three months ended March 31, 2020, the economic data for Hawaii was mixed as surveys broadly reflect some of the early effects of the COVID-19 pandemic on the local economy. Visitor arrivals for the first three months of 2020 decreased by 16.4% compared to the same period in 2019, while total visitor spending for the first three months of 2020 decreased by 14.1% compared to the same period in 2019, according to the Hawaii Tourism Authority. We expect this downward trend in our tourism industry to continue well into the second quarter of 2020. The statewide seasonally-adjusted unemployment rate was 2.6% in March 2020 compared to 2.8% in March 2019, according to the Bureau of Labor Statistics of the U.S. Department of Labor. The national seasonally-adjusted unemployment rate was 4.4% in March 2020 compared to 3.8% in March 2019. We expect unemployment rates to increase significantly both in Hawaii and nationally in the second quarter of 2020 as the March 2020 survey reference periods predated many COVID-19-related business and school closures in the second half of the month.

With regards to reports of home sales on Oahu, the majority of closed sales were already in escrow for at least 30 days prior to stay-at-home orders that were issued by local government officials on March 23, 2020 as a result of COVID-19. Thus, new listings decreased significantly in March 2020 as compared to February 2020 and are likely early indicators of the economic uncertainty and shift in market activity due to the impacts of COVID-19 in Hawaii. For the three months ended March 31, 2020,2021, the volume of single-family home sales increased by 11.6%11.9%, while condominium sales decreasedincreased by 0.8%32.5% compared to the same period in 20192020, according to the Honolulu Board of Realtors. The median price of single-family home sales and condominium sales on Oahu was $780,000$915,000 and $430,000,$455,000, respectively, or unchanged and an increase of 4.6%17.3% and 5.8%, respectively, for the three months ended March 31, 20202021 as compared to the same period in 2019.2020. As of March 31, 2020,2021, months of inventory of single-family homes and condominiums on Oahu remained low at approximately 2.61.3 and 3.62.9 months, respectively. Lastly, state general excise and use tax revenues increaseddecreased by 6.0%18.3% for the first twothree months of 20202021 as compared to the same period in 2019,2020, according to the Hawaii Department of Taxation. We expect tax revenues for the state to be significantly lower in the second quarter of 2020.Business, Economic Development & Tourism.

Legislative and Regulatory Developments

Recent actionsActions taken by the federal government and the Federal Reserve and other bank regulatory agencies to partially mitigate the economic effects of COVID-19 and related containment measures will also have an impact on our financial position and results of operations. These actions are further discussed below.

In response to current market conditions, the Federal Reserve has taken a number of proactive measures, including cutting its target for the federal funds rate by a total of 1.50%, bringing it down to a range of 0.00% to 0.25%. We expect that interest rates will remain at record low levels for the foreseeable future. The Federal Reserve has instituted a number of other measures, including up to $2.3 trillion in lending to support households, employers, financial markets and state and local governments. Additional actions taken by the Federal Reserve to mitigate the lasting impact from the coronavirusCOVID-19 pandemic, includeincluding the following:

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establishing a temporary repurchase agreement facility for foreign and international monetary authorities;

re-committingcommitting to quantitative easing through large-scale asset-purchase programs;

lowering the rate charged on its discount window and extending the length of the loans offered;

increasing the frequency of engagement with currency swap lines with foreign central banks;

expanding the collateral accepted by its Term Asset-Backed Securities Loan Facility; and

introducing a number of additional facilities such as the Main Street Lending Facility, which is designed to enhance support for small and mid-sized businesses that were in good financial standing before the crisis.businesses.

The U.S. government has also enacted certain fiscal stimulus measures in several phases to counteract the economic disruption caused by COVID-19, such as:

The CARES Act, enacted on March 27, 2020, established, among other COVID relief programs, a $670 billion loan program (the “Paycheck Protection Program” or the “PPP”) for fully guaranteed loans (which may then be forgiven) to small businesses.
The Consolidated Appropriations Act – 2021 (the “CAA”) extended the term of a number of initiatives under the CARES Act. One such example was the extension of the Small Business Administration’s (“SBA”) authority to make commitments under the PPP to March 31, 2021 or until the additional PPP funds were exhausted. The PPP Extension Act of 2021 later extended the covered period of the PPP to June 30, 2021.
The American Rescue Plan Act of 2021 (“American Rescue Plan”), enacted on March 11, 2021, builds upon the measures established in the CARES Act and the CAA. Through this legislation, unemployment benefits were extended to September 6, 2021, eligible individuals received direct stimulus payments of up to $1,400, an additional $7 billion was added to the PPP, while expanding eligibility to include non-profit organizations previously excluded from the program, and funds were allocated for COVID-19 vaccines, testing and contact tracing.

We are continuing to monitor the potential development of additional legislation and further actions taken by the U.S. government.

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The State of Hawaii received at least $1.25 billion in federal aid from the CARES Act. We expect that the majority of this federal aid will be used to help fund state and county government response efforts to COVID-19. Additional federal funding is expected to provide for unemployment assistance, direct cash payments to Hawaii residents and funding to support local schools and colleges. The CARES Act, enacted on March 27, 2020, isCAA provided an approximately $2 trillion emergency economic stimulus packageadditional $1.7 billion in responsenew federal funding, while extending the ability of the State of Hawaii and its local governments to use its previously received federal aid until December 31, 2021. The American Rescue Plan also provides an additional $2.2 billion of federal funding to the COVID-19 outbreak. Among other provisions, the CARES Act (i) authorizes the SecretaryState of the Treasury to make loans, loan guarantees and other investments, up to $500 billion, for assistance to eligible businesses, States and municipalities with limited, targeted relief for passenger air carriers, cargo air carriers, and businesses critical to maintaining national security, (ii) creates a $349 billion loan program (the “Paycheck Protection Program” or the “PPP”) for fully guaranteed loans (which may then be forgiven) to small businesses for, among other things, payroll, group health care benefit costs and qualifying mortgage, rent and utility payments, (iii) provides certain credits against the 2020 personal income tax for eligible individuals and their dependents, (iv) expands eligibility for unemployment insurance and provides eligible recipients with an additional $600 per week on top of the unemployment amount determined by each State and (v) sets a 60-day foreclosure moratorium beginning on March 18, 2020 for federally backed mortgage loans. We continue to evaluate the potential impact of the CARES Act on our consolidated financial position, results of operations, and cash flows.Hawaii.

Impact to our Operations

As noted above, on March 23, 2020, the Governor of the State of Hawaii issued a third supplemental emergency proclamation that ordered all residents to stay-at-home, except for essential workers. This stay-at-home order has been extended to May 31, 2020. While the Bank is an essential business in Hawaii, we have seenWe saw a significant decrease in customer traffic in our branches.branches in the past year. As a result, we have strategically closed 26 of our branch locations on a temporary basis. Whilebasis and closed four of them permanently in November 2020. As of March 2021, we consolidated ourreopened 19 of the temporarily closed branch locations wein connection with the reopening of local businesses. The temporary (or in certain cases, permanent) closures of bank branches and the safety precautions implemented at reopened branches could result in consumers becoming more comfortable with technology and seeing less need for face-to-face interaction. Our business is relationship driven and such changes could necessitate changes to our business practices to accommodate changing consumer behaviors. We continue to provide service to all customers and operate our businesses on all islands of Hawaii, Guam and Saipan. Additionally, as part of our contingency plans, we have established a redundant operations center for our administrative operations and a significant numberoperations. Many of our administrative employees are working remotely.remotely and for those employees who are deemed essential and unable to work from home, we continue to emphasize the importance of practicing social distancing and good hygiene practices in the workplace.

Impact on our Financial Position and Results of Operations

Due to the widespread impact that COVID-19 is having on Hawaii’s economy, we expect that adverse economic conditions will continue. While its effects continue to materialize, the COVID-19 pandemic has resulted in a significant decrease in commercial activity throughout the State of Hawaii and nationally. This decrease in commercial activity has caused and may continue to cause our customers (including affected businesses and individuals), vendors and counterparties to be unable to meet existing payment or other obligations to us. As noted above, once the mandatory stay-at-home measures are relaxed,Hawaii’s economy continues to reopen, we expect that local consumption of goods and services will begin to resume over an extended period of time.improve. Additionally, the timing and significanceextent of anythe return of air travel and the recovery of the Hawaii tourism industry is highly uncertain and is dependent upon, among other things, the number of cases declining around the globe, in the United States and, in particular, in Hawaii, visitor receptiveness to Hawaii’s new pre-travel COVID-19 testing requirements, an extended period in which there is no subsequent “wave” of infections and the widespread availability of a vaccine, treatment or testing, and tracking and tracing capabilities.

During this time of uncertainty, we remain committed to helpingservicing our customers. The economic pressures and uncertainties arising from the COVID-19 pandemic have resulted in and may continue to result in specific changes in consumer and business spending and borrowing and saving habits, affecting the demand for loans and other products and services we offer. For example, certain industries may take longer to recover (particularly those that rely on travel or in-person foot traffic) as consumers may be hesitant to travel or return to full social interaction. We lend to customers recover from financial difficulties due to COVID-19. We are working with our impacted customers through offering payment deferralsoperating in such industries including tourism, hotels/lodging, restaurants, entertainment and forbearance on certain loan products.commercial real estate, among others. We will continue to closely monitor the impact that COVID-19 and the slowingrecession in Hawaii economy has on our customers and will adjust the means by which we assist our customers during this period of financial hardship. We are working with our customers impacted by COVID-19 by offering payment deferrals and forbearance on certain loan products.

The shut-down of ourHawaii’s tourism industry, stay-at-home measures, an inevitablethe recession in Hawaii and record low interest rates will continue to have and we expect will, negatively affecta negative impact on our financial position and results of operations. DecreasingA continued decrease in interest rates, areor sustained period of interest rates, would be expected to reduce our net interest margin, as, currently, our interest rate profile is such that we project net interest income will benefit from higher interest rates as our assets would reprice faster and to a greater degree than our liabilities, while in the case of lower interest rates, our assets would reprice downward and to a greater degree than our liabilities.

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Our net interest margin also may be reduced as a result of our participation in the PPP, with loans made thereunder that are not forgiven carrying an interest rate of 1%.

Our credit risk profile has also been, and we expect that it will alsocontinue to be, adversely impacted during this period of financial hardship for our customers. We also expect that we will see temporary decreases in non-interest income, aspartially driven by certain measures we have taken certain measures to assist customers during the COVID-19 pandemic, including waiving non-customer ATM fees and penalties for early withdrawal of certificates of deposit. We expect that these decreases will be offset, in whole or in part, by fees we receive through our participation in the PPP.

Moreover, we have seen increased draws by some of our customers on lines of credit as they have sought to improve their liquidity positions. While we expect a significant portion of loans made by the Bank through our participation in the PPP to be forgiven, we expect that a sizeable portion of such loans will remain on our balance sheet for up to two years. As a result, we expect to see higher loan volumes and reduced capital levels as a result of the COVID-19 pandemic.

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In light of volatility in the capital markets and economic disruptions, we continue to carefully monitor our capital and liquidity positions. AtAs of March 31, 2020,2021, the Company was “well-capitalized” and met all applicable regulatory capital requirements, including witha Common Equity Tier 1 capital ratiosratio of 11.65%12.82%, compared to the minimum requirement of 4.50%. We continue to anticipate that we will have sufficient capital levels to meet all of these requirements. Additionally, we continue to access our routine short-term funding sources, such as borrowings and repurchase agreements, and to assess longer-term funding sources. For additional discussions surroundingregarding our capital and liquidity positions and related risks, refer to the sections titled “Liquidity” and “Capital” in this Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A.&A”).

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Selected Financial Data

Our financial highlights for the periods indicated are presented in Table 1:

Financial Highlights

Table 1

Table 1

For the Three Months Ended

For the Three Months Ended

March 31, 

March 31, 

(dollars in thousands, except per share data)

  

2020

2019

2021

2020

Income Statement Data:

Interest income

$

158,532

$

172,561

$

134,576

$

158,532

Interest expense

19,849

27,472

5,418

19,849

Net interest income

138,683

145,089

129,158

138,683

Provision for credit losses

41,200

5,680

41,200

Net interest income after provision for credit losses

97,483

139,409

129,158

97,483

Noninterest income

49,228

47,072

43,868

49,228

Noninterest expense

96,466

92,623

96,306

96,466

Income before provision for income taxes

50,245

93,858

76,720

50,245

Provision for income taxes

11,380

23,934

19,027

11,380

Net income

$

38,865

$

69,924

$

57,693

$

38,865

Basic earnings per share

$

0.30

$

0.52

$

0.44

$

0.30

Diluted earnings per share

$

0.30

$

0.52

$

0.44

$

0.30

Basic weighted-average outstanding shares

129,895,706

134,879,336

129,933,104

129,895,706

Diluted weighted-average outstanding shares

130,351,585

135,198,345

130,589,878

130,351,585

Dividends declared per share

$

0.26

$

0.26

$

0.26

$

0.26

Dividend payout ratio

86.67

%

50.00

%

59.09

%

86.67

%

Supplemental Income Statement Data (non-GAAP)(1):

Core net interest income

$

138,683

$

145,089

$

129,158

$

138,683

Core noninterest income

49,143

49,685

43,868

49,143

Core noninterest expense

96,466

92,362

96,306

96,466

Core net income

38,803

72,052

57,693

38,803

Core basic earnings per share

0.30

0.53

0.44

0.30

Core diluted earnings per share

0.30

0.53

0.44

0.30

Other Financial Information / Performance Ratios:(2)

Other Financial Information / Performance Ratios(2):

Net interest margin

3.12

%

3.23

%

2.55

%

3.12

%

Core net interest margin (non-GAAP)(1),(3)

3.12

%

3.23

%

2.55

%

3.12

%

Efficiency ratio

51.33

%

48.20

%

55.53

%

51.33

%

Core efficiency ratio (non-GAAP)(1),(4)

51.35

%

47.42

%

55.53

%

51.35

%

Return on average total assets

0.77

%

1.38

%

1.02

%

0.77

%

Core return on average total assets (non-GAAP)(1),(5)

0.77

%

1.43

%

1.02

%

0.77

%

Return on average tangible assets (non-GAAP)(11)

0.81

%

1.45

%

1.07

%

0.81

%

Core return on average tangible assets (non-GAAP)(1),(6)

0.81

%

1.50

%

1.07

%

0.81

%

Return on average total stockholders' equity

5.87

%

11.16

%

8.58

%

5.87

%

Core return on average total stockholders' equity (non-GAAP)(1),(7)

5.87

%

11.50

%

8.58

%

5.87

%

Return on average tangible stockholders' equity (non-GAAP)(11)

9.39

%

18.35

%

13.51

%

9.39

%

Core return on average tangible stockholders' equity (non-GAAP)(1),(8)

9.37

%

18.91

%

13.51

%

9.37

%

Noninterest expense to average assets

1.91

%

1.83

%

1.70

%

1.91

%

Core noninterest expense to average assets (non-GAAP)(1),(9)

1.91

%

1.83

%

1.70

%

1.91

%

(continued)

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March 31, 

December 31, 

  

2020

2019

(continued)

March 31, 

December 31, 

(dollars in thousands, except per share data)

  

2021

2020

Balance Sheet Data:

Cash and cash equivalents

$

1,052,832

$

694,017

$

1,262,810

$

1,040,944

Investment securities

4,058,457

4,075,644

6,692,479

6,071,415

Loans and leases

13,380,270

13,211,650

13,300,289

13,279,097

Allowance for credit losses for loans and leases

166,013

130,530

200,366

208,454

Goodwill

995,492

995,492

995,492

995,492

Total assets

20,755,891

20,166,734

23,497,596

22,662,831

Total deposits

17,020,002

16,444,994

20,133,681

19,227,723

Short-term borrowings

400,000

400,000

Long-term borrowings

200,019

200,019

200,010

200,010

Total liabilities

18,091,206

17,526,476

20,813,966

19,918,727

Total stockholders' equity

2,664,685

2,640,258

2,683,630

2,744,104

Book value per share

$

20.52

$

20.32

$

20.68

$

21.12

Tangible book value per share (non-GAAP)(11)

$

12.86

$

12.66

$

13.01

$

13.46

Asset Quality Ratios:

Non-accrual loans and leases / total loans and leases

0.05

%

0.04

%

0.07

%

0.07

%

Allowance for credit losses for loans and leases / total loans and leases

1.24

%

0.99

%

1.51

%

1.57

%

Net charge-offs / average total loans and leases(10)

0.19

%

0.19

%

0.14

%

0.23

%

March 31, 

December 31, 

March 31, 

December 31, 

Capital Ratios:

  

2020

2019

  

2021

2020

Common Equity Tier 1 Capital Ratio

  

11.65

%

  

11.88

%

  

12.82

%

  

12.47

%

Tier 1 Capital Ratio

11.65

%

11.88

%

12.82

%

12.47

%

Total Capital Ratio

12.90

%

12.81

%

14.07

%

13.73

%

Tier 1 Leverage Ratio

8.63

%

8.79

%

7.90

%

8.00

%

Total stockholders' equity to total assets

12.84

%

13.09

%

11.42

%

12.11

%

Tangible stockholders' equity to tangible assets (non-GAAP)(11)

8.45

%

8.58

%

7.50

%

8.07

%

(1)We present net interest income, noninterest income, noninterest expense, net income, basic earnings per share, diluted earnings per share and the related ratios described below, on an adjusted, or “core,”“core” basis, each a non-GAAP financial measure. These core measures exclude from the corresponding GAAP measure the impact of certain items that we do not believe are representative of our financial results. We believe that the presentation of these non-GAAP measures helps identify underlying trends in our business from period to period that could otherwise be distorted by the effect of certain expenses, gains and other items included in our operating results. We believe that these core measures provide useful information about our operating results and enhance the overall understanding of our past performance and future performance. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. Non-GAAP measures have limitations as analytical tools and investors should not consider them in isolation or as a substitute for analysis of our financial results or financial condition as reported under GAAP.

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The following table provides a reconciliation of net interest income, noninterest income, noninterest expense and net income to their “core” non-GAAP financial measures:

GAAP to Non-GAAP Reconciliation

Table 2

Table 2

For the Three Months Ended

For the Three Months Ended

March 31, 

March 31, 

(dollars in thousands, except per share data)

2020

2019

2021

2020

Net interest income

$

138,683

$

145,089

$

129,158

$

138,683

Core net interest income (non-GAAP)

$

138,683

$

145,089

$

129,158

$

138,683

Noninterest income

$

49,228

$

47,072

$

43,868

$

49,228

(Gain) loss on sale of securities

(85)

2,613

Gains on sale of securities

(85)

Core noninterest income (non-GAAP)

$

49,143

$

49,685

$

43,868

$

49,143

Noninterest expense

$

96,466

$

92,623

$

96,306

$

96,466

One-time items(d)

(261)

Core noninterest expense (non-GAAP)

$

96,466

$

92,362

$

96,306

$

96,466

Net income

$

38,865

$

69,924

$

57,693

$

38,865

Loss (gain) on sale of securities

(85)

2,613

One-time noninterest expense items(d)

261

Tax adjustments(e)

23

(746)

Gains on sale of securities

(85)

Tax adjustments(a)

23

Total core adjustments

(62)

2,128

(62)

Core net income (non-GAAP)

$

38,803

$

72,052

$

57,693

$

38,803

Basic earnings per share

$

0.30

$

0.52

$

0.44

$

0.30

Diluted earnings per share

$

0.30

$

0.52

$

0.44

$

0.30

Efficiency ratio

51.33

%

48.20

%

55.53

%

51.33

%

Core basic earnings per share (non-GAAP)

$

0.30

$

0.53

$

0.44

$

0.30

Core diluted earnings per share (non-GAAP)

$

0.30

$

0.53

$

0.44

$

0.30

Core efficiency ratio (non-GAAP)

51.35

%

47.42

%

55.53

%

51.35

%

(a)One-time items include nonrecurring offering costs.
(b)Represents the adjustments to net income, tax effected at the Company’s effective tax rate for the respective period.

(2)Except for the efficiency ratio and the core efficiency ratio, amounts are annualized for the three months ended March 31, 20202021 and 2019.2020.

(3)Core net interest margin is a non-GAAP financial measure. We compute our core net interest margin as the ratio of core net interest income to average earning assets. For a reconciliation to the most directly comparable GAAP financial measure for core net interest income, see Table 2, GAAP to Non-GAAP Reconciliation.

(4)Core efficiency ratio is a non-GAAP financial measure. We compute our core efficiency ratio as the ratio of core noninterest expense to the sum of core net interest income and core noninterest income. For a reconciliation to the most directly comparable GAAP financial measure for core noninterest expense, core net interest income and core noninterest income, see Table 2, GAAP to Non-GAAP Reconciliation.

(5)Core return on average total assets is a non-GAAP financial measure. We compute our core return on average total assets as the ratio of core net income to average total assets. For a reconciliation to the most directly comparable GAAP financial measure for core net income, see Table 2, GAAP to Non-GAAP Reconciliation.

(6)Core return on average tangible assets is a non-GAAP financial measure. We compute our core return on average tangible assets as the ratio of core net income to average tangible assets, which is calculated by subtracting (and thereby effectively excluding) amounts related to the effect of goodwill from our average total assets. For a reconciliation to the most directly comparable GAAP financial measure for core net income, see Table 2, GAAP to Non-GAAP Reconciliation.

(7)Core return on average total stockholders’ equity is a non-GAAP financial measure. We compute our core return on average total stockholders’ equity as the ratio of core net income to average total stockholders’ equity. For a reconciliation to the most directly comparable GAAP financial measure for core net income, see Table 2, GAAP to Non-GAAP Reconciliation.

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(8)Core return on average tangible stockholders’ equity is a non-GAAP financial measure. We compute our core return on average tangible stockholders’ equity as the ratio of core net income to average tangible stockholders’ equity, which is calculated by subtracting (and thereby effectively excluding) amounts related to the effect of goodwill from our average total stockholders’ equity. For a reconciliation to the most directly comparable GAAP financial measure for core net income, see Table 2, GAAP to Non-GAAP Reconciliation.

(9)Core noninterest expense to average assets is a non-GAAP financial measure. We compute our core noninterest expense to average assets as the ratio of core noninterest expense to average total assets. For a reconciliation to the most directly comparable GAAP financial measure for core noninterest expense, see Table 2, GAAP to Non-GAAP Reconciliation.

(10)Net charge-offs / average total loans and leases areis annualized for the three months ended March 31, 2020.2021.

(11)Return on average tangible assets, return on average tangible stockholders’ equity, tangible book value per share and tangible stockholders’ equity to tangible assets are non-GAAP financial measures. We compute our return on average tangible assets as the ratio of net income to average tangible assets. We compute our return on average tangible stockholders’ equity as the ratio of net income to average tangible stockholders’ equity. We compute our tangible book value per share as the ratio of tangible stockholders’ equity to outstanding shares. We compute our tangible stockholders’ equity to tangible assets as the ratio of tangible stockholders’ equity to tangible assets. We believe that these financial measures are useful for investors, regulators, management and others to evaluate financial performance and capital adequacy relative to other financial institutions. Although these non-GAAP financial measures are frequently used by shareholders in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analyses of results as reported under GAAP.

The following table provides a reconciliation of these non-GAAP financial measures with their most closely related GAAP measures for the periods indicated:

GAAP to Non-GAAP Reconciliation

Table 3

Table 3

For the Three Months Ended

For the Three Months Ended

March 31, 

March 31, 

(dollars in thousands, except per share data)

  

2020

2019

2021

2020

Income Statement Data:

Noninterest expense

$

96,466

$

92,623

$

96,306

$

96,466

Core noninterest expense

$

96,466

$

92,362

$

96,306

$

96,466

Net income

$

38,865

$

69,924

$

57,693

$

38,865

Core net income

$

38,803

$

72,052

$

57,693

$

38,803

Average total stockholders' equity

$

2,660,811

$

2,540,600

$

2,727,701

$

2,660,811

Less: average goodwill

995,492

995,492

995,492

995,492

Average tangible stockholders' equity

$

1,665,319

$

1,545,108

$

1,732,209

$

1,665,319

Average total assets

$

20,313,304

$

20,494,837

$

22,944,699

$

20,313,304

Less: average goodwill

995,492

995,492

995,492

995,492

Average tangible assets

$

19,317,812

$

19,499,345

$

21,949,207

$

19,317,812

Return on average total stockholders' equity(a)

5.87

%

11.16

%

8.58

%

5.87

%

Core return on average total stockholders' equity (non-GAAP)(a)

5.87

%

11.50

%

8.58

%

5.87

%

Return on average tangible stockholders' equity (non-GAAP)(a)

9.39

%

18.35

%

13.51

%

9.39

%

Core return on average tangible stockholders' equity (non-GAAP)(a)

9.37

%

18.91

%

13.51

%

9.37

%

Return on average total assets(a)

0.77

%

1.38

%

1.02

%

0.77

%

Core return on average total assets (non-GAAP)(a)

0.77

%

1.43

%

1.02

%

0.77

%

Return on average tangible assets (non-GAAP)(a)

0.81

%

1.45

%

1.07

%

0.81

%

Core return on average tangible assets (non-GAAP)(a)

0.81

%

1.50

%

1.07

%

0.81

%

Noninterest expense to average assets(a)

1.91

%

1.83

%

1.70

%

1.91

%

Core noninterest expense to average assets (non-GAAP)(a)

1.91

%

1.83

%

1.70

%

1.91

%

(continued)

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Table of Contents

As of

As of

As of

As of

March 31, 

December 31, 

  

2020

2019

(continued)

March 31, 

December 31, 

(dollars in thousands, except share amount and per share data)

  

2021

2020

Balance Sheet Data:

Total stockholders' equity

$

2,664,685

$

2,640,258

$

2,683,630

$

2,744,104

Less: goodwill

995,492

995,492

995,492

995,492

Tangible stockholders' equity

$

1,669,193

$

1,644,766

$

1,688,138

$

1,748,612

Total assets

$

20,755,891

$

20,166,734

$

23,497,596

$

22,662,831

Less: goodwill

995,492

995,492

995,492

995,492

Tangible assets

$

19,760,399

$

19,171,242

$

22,502,104

$

21,667,339

Shares outstanding

129,827,968

129,928,479

129,749,890

129,912,272

Total stockholders' equity to total assets

12.84

%  

13.09

%

11.42

%  

12.11

%

Tangible stockholders' equity to tangible assets (non-GAAP)

8.45

%  

8.58

%

7.50

%  

8.07

%

Book value per share

$

20.52

$

20.32

$

20.68

$

21.12

Tangible book value per share (non-GAAP)

$

12.86

$

12.66

$

13.01

$

13.46

(a)Annualized for the three months ended March 31, 20202021 and 2019.2020.

Financial Highlights

Net income was $38.9$57.7 million for the three months ended March 31, 2020, a decrease2021, an increase of $31.1$18.8 million or 44%48% as compared to the same period in 2019.2020. Basic and diluted earnings per share were $0.30$0.44 per share for the three months ended March 31, 2020, a decrease2021, an increase of $0.22$0.14 per share or 42%47% as compared to the same period in 2019.2020. The decreaseincrease in net income was primarily due to a $35.5$41.2 million increasedecrease in the provision for credit losses (the “Provision”), a $6.4 million decrease in net interest income and a $3.8$0.2 million increasedecrease in noninterest expense, partially offset by a $12.6$9.5 million decrease in net interest income, a $7.6 million increase in the provision for income taxes and a $2.2$5.4 million increasedecrease in noninterest income for the three months ended March 31, 2020.2021.

Our return on average total assets was 0.77%1.02% for the three months ended March 31, 2020, a decrease2021, an increase of 6125 basis points from the same period in 2019,2020, and our return on average total stockholders’ equity was 5.87%8.58% for the three months ended March 31, 2020, a decrease2021, an increase of 529271 basis points.points from the same period in 2020. Our return on average tangible assets was 0.81%1.07% for the three months ended March 31, 2020, a decrease2021, an increase of 6426 basis points from the same period in 2019,2020, and our return on average tangible stockholders’ equity was 9.39%13.51% for the three months ended March 31, 2020, a decrease of 896 basis points2021, up from 9.39% for the same period in 2019.2020. Our efficiency ratio was 51.33%55.53% for the three months ended March 31, 20202021 compared to 48.20%51.33% for the same period in 2019. The increase in the efficiency ratio during the three months ended March 31, 2020 was primarily due to the loss of expense reimbursements from BNP Paribas (“BNPP”) as well as increased expenditures related to information technology initiatives.  2020.

Our results for the three months ended March 31, 20202021 were highlighted by the following:

Net interest income was $138.7$129.2 million for the three months ended March 31, 2020,2021, a decrease of $6.4$9.5 million or 4%7% as compared to the same period in 2019.2020. Our net interest margin was 3.12%2.55% for the three months ended March 31, 2020,2021, a decrease of 1157 basis points as compared to the same period in 2019.2020. The decrease in net interest income on a fully taxable-equivalent basis, was primarily due to lower yields in most loan categories and lower average balances in our investment securities portfolio, partially offset by lower deposit funding costs.costs and an increase in the average balances of our investment securities portfolio.

The Provision was nil for the three months ended March 31, 2021, a decrease of $41.2 million as compared to the same period in 2020. The Provision for the three months ended March 31, 2020 an increase of $35.5 million as compared to the same period in 2019. This increase was primarily due tostemmed from higher expected credit losses as a result of COVID-19 and its impact on Hawaii’s economy, key industries, businesses and our customers. In comparison, recording nil for the Provision for the three months ended March 31, 2021 stemmed from a decrease in the expected credit losses in the commercial real estate portfolio. The Provision is recorded to maintain the Allowanceallowance for Credit Losses (“ACL”credit losses for loans and leases (the “ACL”) and reserve for unfunded commitments at levels deemed adequate to absorb lifetime expected credit losses in our loan and lease portfolio and off-balance sheet credit exposures as of the balance sheet date.

Noninterest income was $49.2$43.9 million for the three months ended March 31, 2020, an increase2021, a decrease of $2.2$5.4 million or 5%11% as compared to the same period in 2019.2020. The increasedecrease was primarily due to a $2.6$2.2 million net lossdecrease in service charges on the sale of available-for-sale debt securities recorded during the three months ended March 31, 2019. The increase also stemmed fromdeposit accounts, a $1.4$2.0 million increasedecrease in other noninterest income, a $1.0$1.1 million increasedecrease in trust and investment services income, a $0.4 million decrease in credit and debit card fees and a $0.9$0.1 million increasedecrease in service charges on deposit accounts, partially offset by a $1.7

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the gains from the sale of available-for-sale investment securities, partially offset by a $0.3 million decreaseincrease in creditother service charges and debit card fees and a $1.6$0.1 million decreaseincrease in bank-owned life insurance (“BOLI”) income and a $0.6 million decrease in other service charges and fees for the three months ended March 31, 2020.income.

Noninterest expense was $96.5$96.3 million for the three months ended March 31, 2020, an increase2021, a decrease of $3.8$0.2 million or 4% as compared to the same period in 2019.2020. The increasedecrease in noninterest expense was primarily due to a $2.4$2.2 million decrease in card rewards program expense, a $0.9 million decrease in salaries and employee benefits expense, a $0.2 million decrease in advertising and marketing expense and a $0.1 million decrease in occupancy expense, partially offset by a $1.2 million increase in other noninterest expense, a $1.1 million increase in contracted services and professional fees, a $0.5$0.8 million increase in equipment expense and a $0.1 million increase in regulatory assessment and fees, a $0.4 million increase in equipment expense, a $0.3 million increase in card rewards program expense and a $0.3 million increase in occupancy expense.fees.

During the beginning of 2020, we continued to benefit from a steady Hawaii economy, as reflected in the continued growth in our commercial and industrial loan portfolio. However, by the end of the first quarter, Hawaii’s economy begancontinues to be significantly impacted by COVID-19 and ourthe responses to it. As such,For an economy that is heavily dependent on tourism, the combination of various response measures to the COVID 19 pandemic – including the stay-at-home orders for local residents and the mandatory self-quarantine for visitors resulted in an unprecedented increase in Hawaii unemployment. While we increasedmay continue to see a gradual improvement in unemployment as local businesses and the Hawaii tourism industry continues to reopen in 2021 and the COVID-19 vaccine becomes more widely administered, the timing and extent of the return of air travel and the recovery of the Hawaii tourism industry is highly uncertain and beyond our Provision in order to maintain adequate reserves for expected credit losses.control. We also continued to maintain high levels of liquidity and remained well-capitalized as of March 31, 2020.2021.

Total loans and leases were $13.4$13.3 billion as of March 31, 2020,2021, an increase of $168.6$21.2 million or 1% from December 31, 2019.2020. The increase was primarily due to growth in commercial and industrial loans during the three months ended March 31, 2020 due to an increase in lines drawn upon. This wasPPP loans, partially offset by decreases in our residential real estateShared National Credits, dealer flooring portfolios, indirect automobile loans and other unsecured consumer portfolios.loans.

The ACL was $166.0$200.4 million as of March 31, 2020, an increase2021, a decrease of $35.5$8.1 million or 27%4% from December 31, 2019.2020. This increasedecrease was primarily due to the aforementioned higherlower expected credit losses as a result of COVID-19 and its impact on Hawaii’s economy, key industries, businesses and our customers.in the commercial real estate portfolio. The ratio of our ACL to total loans and leases outstanding was 1.24%1.51% as of March 31, 2020, an increase2021, a decrease of 25six basis points compared to December 31, 2019.2020.

We continued to invest in high-grade investment securities, primarily collateralized mortgage obligations issued by the Government National Mortgage Association (“Ginnie Mae”), the Federal National Mortgage Association (“Fannie MaeMae”) and the Federal Home Loan Mortgage Corporation (“Freddie Mac.Mac”). The total fair value of our investment securities portfolio was $4.1$6.7 billion as of March 31, 2020, a decrease2021, an increase of $17.2$621.1 million compared toor 10% from December 31, 2019. This decrease2020. The increase was primarily due to paydowns and proceeds from calls, partially offset by purchases in this portfolio.portfolio as we invested excess liquidity into securities.

Total deposits were $17.0$20.1 billion as of March 31, 2020,2021, an increase of $575.0$906.0 million or 3% as compared to5% from December 31, 2019.2020. The increase in total deposits was primarily due to a $424.9$653.0 million increase in public timedemand deposit balances, a $214.5 million increase in savings deposit balances and a $92.9$305.4 million increase in money market deposit balances and a $121.1 million increase in savings deposit balances, partially offset by a $134.5$173.5 million decrease in demandtime deposit balances.

Total stockholders’ equity was $2.7 billion as of March 31, 2020, an increase2021, a decrease of $24.4$60.5 million or 1%2% from December 31, 2019.2020. The increasedecrease in stockholders’ equity was primarily due to earnings for the period of $38.9 million and a net changeunrealized loss in the fair value of our investment securities net of $36.0 million. This was partially offset bytax of $75.0 million, dividends declared and paid to the Company’s stockholders of $33.8 million and share repurchases of $9.5 million, partially offset by earnings for the cumulative effect adjustmentperiod of a change in an accounting principle of $12.5 million and common stock repurchased of $5.0 million during the three months ended March 31, 2020.$57.7 million.

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Table of Contents

Analysis of Results of Operations

Net Interest Income

For the three months ended March 31, 20202021 and 2019,2020, average balances, related income and expenses, on a fully taxable-equivalent basis, and resulting yields and rates are presented in Table 4. An analysis of the change in net interest income, on a fully taxable-equivalent basis, is presented in Table 5.

Average Balances and Interest Rates

Table 4

Table 4

Three Months Ended

Three Months Ended

Three Months Ended

Three Months Ended

March 31, 2020

March 31, 2019

March 31, 2021

March 31, 2020

Average

Average

Average

Average

Average

Income/

Yield/

Average

Income/

Yield/

Average

Income/

Yield/

Average

Income/

Yield/

(dollars in millions)

  

Balance

  

Expense

  

Rate

Balance

  

Expense

  

Rate

  

Balance

  

Expense

  

Rate

Balance

  

Expense

  

Rate

Earning Assets

Interest-Bearing Deposits in Other Banks

$

516.8

$

1.6

1.25

%

$

507.3

$

3.2

2.56

%

$

938.7

$

0.2

0.10

%

$

516.8

$

1.6

1.25

%

Available-for-Sale Investment Securities

4,033.2

21.2

2.10

4,417.8

24.5

2.22

Taxable

5,949.9

22.1

1.49

4,033.2

21.2

2.10

Non-Taxable

278.0

1.3

1.80

Total Available-for-Sale Investment Securities

6,227.9

23.4

1.50

4,033.2

21.2

2.10

Loans Held for Sale

15.8

0.1

1.70

0.3

2.79

9.2

0.1

2.46

15.8

0.1

1.70

Loans and Leases (1)

Commercial and industrial

2,776.2

24.6

3.56

3,166.4

33.2

4.25

3,026.7

20.4

2.74

2,776.2

24.6

3.56

Commercial real estate

3,433.2

34.6

4.05

3,005.2

35.4

4.77

3,385.2

24.9

2.98

3,433.2

34.6

4.05

Construction

538.5

5.7

4.27

636.7

7.5

4.77

746.8

5.8

3.16

538.5

5.7

4.27

Residential:

Residential mortgage

3,721.2

37.7

4.05

3,535.2

36.0

4.07

3,696.1

34.7

3.76

3,721.2

37.7

4.05

Home equity line

887.4

7.7

3.50

915.7

8.7

3.85

822.0

5.7

2.80

887.4

7.7

3.50

Consumer

1,611.7

23.0

5.75

1,667.3

22.5

5.48

1,323.7

17.7

5.43

1,611.7

23.0

5.75

Lease financing

223.2

1.6

2.85

147.2

1.1

2.99

241.8

1.8

3.02

223.2

1.6

2.85

Total Loans and Leases

13,191.4

134.9

4.11

13,073.7

144.4

4.46

13,242.3

111.0

3.39

13,191.4

134.9

4.11

Other Earning Assets

57.0

0.7

5.30

92.3

0.5

2.06

58.0

0.3

1.79

57.0

0.7

5.30

Total Earning Assets (2)

17,814.2

158.5

3.57

18,091.4

172.6

3.85

20,476.1

135.0

2.66

17,814.2

158.5

3.57

Cash and Due from Banks

327.4

360.3

294.0

327.4

Other Assets

2,171.7

2,043.1

2,174.6

2,171.7

Total Assets

$

20,313.3

$

20,494.8

$

22,944.7

$

20,313.3

Interest-Bearing Liabilities

Interest-Bearing Deposits

Savings

$

5,090.4

$

3.3

0.26

%

$

4,815.8

$

4.2

0.36

%

$

5,975.1

$

0.6

0.04

%

$

5,090.4

$

3.3

0.26

%

Money Market

3,064.8

4.6

0.61

3,181.3

7.7

0.98

3,530.0

0.4

0.05

3,064.8

4.6

0.61

Time

2,534.7

7.7

1.23

3,041.8

11.3

1.51

2,288.5

3.0

0.53

2,534.7

7.7

1.23

Total Interest-Bearing Deposits

10,689.9

15.6

0.59

11,038.9

23.2

0.85

11,793.6

4.0

0.14

10,689.9

15.6

0.59

Short-Term Borrowings

401.7

2.8

2.88

12.8

0.1

2.45

401.7

2.8

2.88

Long-Term Borrowings

200.0

1.4

2.77

600.0

4.2

2.84

200.0

1.4

2.76

200.0

1.4

2.77

Total Interest-Bearing Liabilities

11,291.6

19.8

0.71

11,651.7

27.5

0.96

11,993.6

5.4

0.18

11,291.6

19.8

0.71

Net Interest Income

$

138.7

$

145.1

$

129.6

$

138.7

Interest Rate Spread

2.86

%

2.89

%

2.48

%

2.86

%

Net Interest Margin

3.12

%

3.23

%

2.55

%

3.12

%

Noninterest-Bearing Demand Deposits

5,853.4

5,826.8

7,709.5

5,853.4

Other Liabilities

507.5

475.7

513.9

507.5

Stockholders' Equity

2,660.8

2,540.6

2,727.7

2,660.8

Total Liabilities and Stockholders' Equity

$

20,313.3

$

20,494.8

$

22,944.7

$

20,313.3

(1)Non-performing loans and leases are included in the respective average loan and lease balances. Income, if any, on such loans and leases is recognized on a cash basis.
(2)ForInterest income includes taxable-equivalent basis adjustments of $0.4 million and nil for the three months ended March 31, 2021 and 2020, and 2019, the taxable-equivalent basis adjustments made to the table above were not material.respectively.

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Table of Contents

Analysis of Change in Net Interest Income

Table 5

Table 5

Three Months Ended March 31, 2020

Three Months Ended March 31, 2021

Compared to March 31, 2019

Compared to March 31, 2020

(dollars in millions)

  

Volume

  

Rate

  

Total (1)

  

Volume

  

Rate

  

Total (1)

Change in Interest Income:

  

  

  

  

  

  

Interest-Bearing Deposits in Other Banks

$

0.1

$

(1.7)

$

(1.6)

$

0.7

$

(2.1)

$

(1.4)

Available-for-Sale Investment Securities

(2.0)

(1.3)

(3.3)

Loans Held for Sale

0.1

0.1

Taxable

8.2

(7.3)

0.9

Non-Taxable

1.3

1.3

Total Available-for-Sale Investment Securities

9.5

(7.3)

2.2

Loans and Leases

Commercial and industrial

(3.7)

(4.9)

(8.6)

2.0

(6.2)

(4.2)

Commercial real estate

4.9

(5.7)

(0.8)

(0.5)

(9.2)

(9.7)

Construction

(1.1)

(0.7)

(1.8)

1.8

(1.7)

0.1

Residential:

Residential mortgage

1.8

(0.1)

1.7

(0.3)

(2.7)

(3.0)

Home equity line

(0.3)

(0.7)

(1.0)

(0.5)

(1.5)

(2.0)

Consumer

(0.7)

1.2

0.5

(4.0)

(1.3)

(5.3)

Lease financing

0.5

0.5

0.1

0.1

0.2

Total Loans and Leases

1.4

(10.9)

(9.5)

(1.4)

(22.5)

(23.9)

Other Earning Assets

(0.3)

0.5

0.2

0.1

(0.5)

(0.4)

Total Change in Interest Income

(0.7)

(13.4)

(14.1)

8.9

(32.4)

(23.5)

Change in Interest Expense:

Interest-Bearing Deposits

Savings

0.3

(1.2)

(0.9)

0.5

(3.2)

(2.7)

Money Market

(0.3)

(2.8)

(3.1)

0.6

(4.8)

(4.2)

Time

(1.7)

(1.9)

(3.6)

(0.7)

(4.0)

(4.7)

Total Interest-Bearing Deposits

(1.7)

(5.9)

(7.6)

0.4

(12.0)

(11.6)

Short-term Borrowings

2.7

2.7

(1.4)

(1.4)

(2.8)

Long-term Borrowings

(2.7)

(0.1)

(2.8)

Total Change in Interest Expense

(1.7)

(6.0)

(7.7)

(1.0)

(13.4)

(14.4)

Change in Net Interest Income

$

1.0

$

(7.4)

$

(6.4)

$

9.9

$

(19.0)

$

(9.1)

(1)The change in interest income and expense not solely due to changes in volume or rate has been allocated on a pro-rata basis to the volume and rate columns.

Net interest income, on a fully taxable-equivalent basis, was $138.7$129.6 million for the three months ended March 31, 2020,2021, a decrease of $6.4$9.1 million or 4%7% compared to the same period in 2019.2020. Our net interest margin was 3.12%2.55% for the three months ended March 31, 2020,2021, a decrease of 1157 basis points from the same period in 2019.2020. The decrease in net interest income, on a fully taxable-equivalent basis, was primarily due to lower yields in most loan categories and lower average balancesyields in our investment securities portfolio, partially offset by lower deposit funding costs and higher average balances in our investment securities portfolio during the three months ended March 31, 2020.2021. Yields on our loans and leases were 4.11%3.39% for the three months ended March 31, 2020,2021, a decrease of 3572 basis points as compared to the same period in 2019.2020. We experienced a decrease in our yields from total loans primarily due to decreases in adjustable rate commercial real estateand industrial and commercial and industrialreal estate loans, which are typically based on the LIBOR. TheDecreases in the yield on commercial and industrial loans also stemmed from our participation in the PPP, as these loans have a fixed interest rate of one percent per annum. For the three months ended March 31, 2021, the average balance of our investment securities portfolio increased $2.2 billion or 54% to $6.2 billion. The yield in our investment securities portfolio was $4.0 billion1.50% for the three months ended March 31, 2020,2021, a decrease of $384.6 million or 9%60 basis points from the same period in 2019.2020. Deposit funding costs were $15.6$4.0 million for the three months ended March 31, 2020,2021, a decrease of $7.6$11.6 million or 33%74% compared to the same period in 2019.2020. Rates paid on our interest-bearing deposits were 5914 basis points for the three months ended March 31, 2020,2021, a decrease of 2645 basis points compared to the same period in 2019.2020.

The Federal Reserve influences the general market rates of interest, including the deposit and loan rates offered by many financial institutions. Our loan portfolio is affected by changes in the prime interest rate. The prime rate began 2019 at 5.50% and decreased 50 basis points during the third quarter of 2019 (25 basis points in each of August and September) and 25 basis points in October 2019 to end the year2020 at 4.75%. During 2020, the prime rate decreased 150 basis points in March to end the first quarter at 3.25%., where it remained as at the end of the first quarter of 2021. As noted above, our loan portfolio is also impacted by changes in the LIBOR. At March 31, 2021, the one-month and three-month U.S. dollar LIBOR interest rates were 0.11% and 0.19%, respectively, while at March 31, 2020, the one-month and three-month U.S. dollar LIBOR interest rates were 0.99%0.14% and 1.45%, respectively, while a March 31, 2019, the one-month and three-month U.S. dollar LIBOR interest rates were 2.50% and 2.60%0.24%, respectively. The target range for the federal funds rate, which is the cost of immediately available overnight funds, began 20192020 at 2.25% to 2.50% and decreased 50 basis points during the third quarter of 2019 (25 basis points in each of August and September) and 25 basis points in October 2019 to end the year at 1.501.50% to 1.75%. During 2020, the target range for the federal funds rate decreased 150 basis points in March to end the first quarter at 0.00% to 0.25%. The decrease in the

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at 0.00% to 0.25%, where it remained as at the end of the first quarter of 2021. In March 2021, the Federal Reserve indicated that it expects to maintain the targeted federal funds rate at current levels through 2022. The decrease in the target range for the federal funds rate in March 2020 was largely an emergency measure by the Federal Reserve aimed at mitigating the economic impact of COVID-19.

Provision for Credit Losses

The Provision was nil for the three months ended March 31, 2021, which represented a decrease of $41.2 million forcompared to the same period in 2020. The decrease in the Provision was primarily due to an adjustment during the three months ended March 31, 2020, which represented an increasestemmed from higher expected credit losses as a result of $35.5 million compared to the same period in 2019. This increase was primarily due to an adjustment related to COVID-19 and theits impact we expect it to have on Hawaii’s economy, key industries, businesses and our customers. In comparison, recording nil for the Provision for the three months ended March 31, 2021 stemmed from a decrease in the expected credit losses in the commercial real estate portfolio. We recorded net charge-offs of loans and leases of $6.1$4.6 million and $5.9$6.1 million for the three months ended March 31, 20202021 and 2019,2020, respectively. This represented net charge-offs of 0.19%0.14% and 0.18%0.19% of average loans and leases, on an annualized basis, for the three months ended March 31, 20202021 and 2019,2020, respectively. The ACL was $166.0$200.4 million as of March 31, 2020, an increase2021, a decrease of $35.5$8.1 million or 27%4% from December 31, 20192020 and represented 1.24%1.51% of total outstanding loans and leases as of March 31, 20202021 compared to 0.99%1.57% of total outstanding loans and leases as of December 31, 2019.2020. The reserve for unfunded commitments was $34.1 million as of March 31, 2021, compared to $30.6 million as of December 31, 2020. The Provision is recorded to maintain the ACL and the reserve for unfunded commitments at levels deemed adequate by management based on the factors noted in the “Risk Governance and Quantitative and Qualitative Disclosures About Market Risk — Credit Risk” section of this Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”).&A.

Noninterest Income

Table 6 presents the major components of noninterest income for the three months ended March 31, 20202021 and 2019:2020:

Noninterest Income

Table 6

Table 6

Three Months Ended

Three Months Ended

March 31, 

Dollar

Percent

March 31, 

Dollar

Percent

(dollars in thousands)

  

2020

  

2019

  

Change

  

Change

  

2021

  

2020

  

Change

  

Change

Service charges on deposit accounts

$

8,950

$

8,060

$

890

11

%

$

6,718

$

8,950

$

(2,232)

(25)

%

Credit and debit card fees

14,949

16,655

(1,706)

(10)

14,551

14,949

(398)

(3)

Other service charges and fees

8,539

9,129

(590)

(6)

8,846

8,539

307

4

Trust and investment services income

9,591

8,618

973

11

8,492

9,591

(1,099)

(11)

Bank-owned life insurance

2,260

3,813

(1,553)

(41)

2,389

2,260

129

6

Investment securities gains (losses), net

85

(2,613)

2,698

n/m

Investment securities gains, net

85

(85)

n/m

Other

4,854

3,410

1,444

42

2,872

4,854

(1,982)

(41)

Total noninterest income

$

49,228

$

47,072

$

2,156

5

%

$

43,868

$

49,228

$

(5,360)

(11)

%

n/m – Denotes a variance that is not a meaningful metric to inform the change in noninterest income for the three months ended March 31, 20202021 to the same period in 2019.2020.

Total noninterest income was $49.2$43.9 million for the three months ended March 31, 2020, an increase2021, a decrease of $2.2 million or 5% as compared to the same period in 2019.

Service charges on deposit accounts were $9.0 million for the three months ended March 31, 2020, an increase of $0.9$5.4 million or 11% as compared to the same period in 2019.2020.

Service charges on deposit accounts were $6.7 million for the three months ended March 31, 2021, a decrease of $2.2 million or 25% as compared to the same period in 2020. This increasedecrease was primarily due to a $0.6$1.4 million increasedecrease in overdraft and checking account fees, a $0.4 million decrease in account analysis service charges and a $0.2$0.3 million increasedecrease in checking account service fees.

Credit and debit card fees were $14.9$14.6 million for the three months ended March 31, 2020,2021, a decrease of $1.7$0.4 million or 10%3% as compared to the same period in 2019. This decrease was primarily due to a $1.0 million decrease in merchant service revenues and a $0.4 million decrease in interchange settlement fees.2020.

Other service charges and fees were $8.5$8.8 million for the three months ended March 31, 2020, a decrease2021, an increase of $0.6$0.3 million or 6%4% as compared to the same period in 2019. This decrease was primarily due to a $0.5 million decrease in insurance income.2020.

Trust and investment services income was $9.6$8.5 million for the three months ended March 31, 2020, an increase2021, a decrease of $1.0$1.1 million or 11% as compared to the same period in 2019. This increase was primarily due to a $0.6 million increase in investment management fees and a $0.4 million increase in trust service fees.

BOLI income was $2.3 million for the three months ended March 31, 2020, a decrease of $1.6 million or 41% as compared to the same period in 2019.2020. This decrease was due to a $1.1$0.7 million decrease in BOLI earnings andbusiness cash management fees, a $0.4$0.2 million decrease in death benefit proceeds from life insurance policies.tax services fees and a $0.2 million decrease in trust service fees.

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BOLI income was $2.4 million for the three months ended March 31, 2021, an increase of $0.1 million or 6% as compared to the same period in 2020.

Net gains on the sale of investment securities were nil for the three months ended March 31, 2021, a decrease of $0.1 million as compared to the same period in 2020.

Other noninterest income was $2.9 million for the three months ended March 31, 2020, an increase2021, a decrease of $2.7$2.0 million or 41% as compared to the same period in 2019. The increase of $2.7 million2020. This decrease was primarily due to a loss of $2.6 million for the three months ended March 31, 2019 stemming from our investment portfolio restructuring and sale of 48 investment securities in January 2019.

Other noninterest income was $4.9 million for the three months ended March 31, 2020, an increase of $1.4 million or 42% as compared to the same period in 2019. The increase was primarily due to a $1.1 million gain on the sale of loans sold and a $1.0 million increasedecrease in customer-related interest rate swap fees. This wasfees and a $1.1 million decrease in market value adjustments on mutual funds purchased, partially offset by a $0.3$0.7 million tax refund received during the three months ended March 31, 2019 and a $0.1 million decreaseincrease in volume-based incentives.

Noninterest Expense

Table 7 presents the major components of noninterest expense for the three months ended March 31, 20202021 and 2019:2020:

Noninterest Expense

Table 7

Table 7

Three Months Ended

Three Months Ended

March 31, 

Dollar

Percentage

March 31, 

Dollar

Percentage

(dollars in thousands)

  

2020

  

2019

  

Change

  

Change

  

2021

  

2020

  

Change

  

Change

Salaries and employee benefits

$

44,829

$

44,860

$

(31)

%

$

43,936

$

44,829

$

(893)

(2)

%

Contracted services and professional fees

16,055

13,645

2,410

18

17,188

16,055

1,133

7

Occupancy

7,243

6,986

257

4

7,170

7,243

(73)

(1)

Equipment

4,708

4,284

424

10

5,491

4,708

783

17

Regulatory assessment and fees

1,946

1,447

499

34

2,034

1,946

88

5

Advertising and marketing

1,823

1,966

(143)

(7)

1,591

1,823

(232)

(13)

Card rewards program

7,015

6,732

283

4

4,835

7,015

(2,180)

(31)

Other

12,847

12,703

144

1

14,061

12,847

1,214

9

Total noninterest expense

$

96,466

$

92,623

$

3,843

4

%

$

96,306

$

96,466

$

(160)

%

Total noninterest expense was $96.5$96.3 million for the three months ended March 31, 2020, an increase2021, a decrease of $3.8$0.2 million or 4% as compared to the same period in 2019.2020.

Salaries and employee benefits expense was $44.8$43.9 million for the three months ended March 31, 2020,2021, a minimal changedecrease of $0.9 million or 2% as compared to the same period in 2019.2020. This was primarily due to a $4.3 million increase in payroll and benefit costs being deferred as loan origination costs and a $0.4 million decrease in incentive compensation. This was partially offset by a $1.4 million increase in other compensation, a $1.0 million increase in base salaries and related payroll taxes, a $0.7 million increase in temporary help expenses and a $0.4 million increase in retirement plan expenses.

Contracted services and professional fees were $16.1$17.2 million for the three months ended March 31, 2020,2021, an increase of $2.4$1.1 million or 18%7% as compared to the same period in 2019.2020. This increase was primarily due to a $1.1 million increase in contracted data processing expenses, primarily related to system upgrades and product enhancements, a $0.8$1.0 million increase in outside services, primarily attributable to marketing and new customer services, and a $0.6$0.3 million increase in audit, legalcontracted data processing expenses, primarily related to system upgrades and consultant fees.product enhancements.

Occupancy expense was $7.2 million for the three months ended March 31, 2020, an increase of $0.3 million or 4% as compared to the same period in 2019.

Equipment expense was $4.7 million for the three months ended March 31, 2020, an increase of $0.4 million or 10% as compared to the same period in 2019.

Regulatory assessment and fees were $1.9 million for the three months ended March 31, 2020, an increase of $0.5 million or 34% as compared to the same period in 2019. This increase was primarily due to2021, a $0.5 million increase in the FDIC insurance assessment rate.

Advertising and marketing expense was $1.8 million for the three months ended March 31, 2020, a decrease of $0.1 million or 7% as compared to the same period in 2019.

Card rewards program expense was $7.0 million for the three months ended March 31, 2020, an increase of $0.3 million or 4% as compared to the same period in 2019.

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Other noninterest expense was $12.8 million for the three months ended March 31, 2020, increase of $0.1 million or 1% as compared to the same period in 2019.2020.

Equipment expense was $5.5 million for the three months ended March 31, 2021, an increase of $0.8 million or 17% as compared to the same period in 2020. This increase was primarily due to a $0.6 million increase in technology-related license and maintenance fees and a $0.3 million increase in furniture and equipment depreciation expense.

Regulatory assessment and fees were $2.0 million for the three months ended March 31, 2021, an increase of $0.1 million or 5% as compared to the same period in 2020.

Advertising and marketing expense was $1.6 million for the three months ended March 31, 2021, a decrease of $0.2 million or 13% as compared to the same period in 2020.

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Card rewards program expense was $4.8 million for the three months ended March 31, 2021, a decrease of $2.2 million or 31% as compared to the same period in 2020. This decrease was primarily due to a $1.8 million decrease in priority rewards card redemptions and a $0.3 million decrease in credit card cash reward redemptions, as a result of decreased activity due to COVID-19 and its impact on our customers.

Other noninterest expense was $14.1 million for the three months ended March 31, 2021, an increase of $1.2 million or 9% as compared to the same period in 2020. This increase was primarily due to a $1.1 million increase in software depreciation, partially offset by a $0.3 million decrease in pension-related expenses.

Provision for Income Taxes

The provision for income taxes was $19.0 million (an effective tax rate of 24.80%) for the three months ended March 31, 2021, compared with the provision for income taxes of $11.4 million (an effective tax rate of 22.65%) for the three months ended March 31, 2020, compared with the provision for income taxes of $23.9 million (an effective tax rate of 25.50%) for the same period in 2019.2020. The decreaseincrease in the effective tax rate was primarily from the recognition of a tax benefit for the period ended March 31, 2020, due to a state tax settlement with BNP Paribas USA, Inc. related to periods during which the Company was included in the state combined returns of BNP Paribas USA, Inc. A similar tax benefit was not recognized during the three months ended March 31, 2021.

Analysis of Business Segments

Our business segments are Retail Banking, Commercial Banking and Treasury and Other. Table 8 summarizes net income from our business segments for the three months ended March 31, 20202021 and 2019.2020. Additional information about operating segment performance is presented in “Note 18.17. Reportable Operating Segments” contained in our unaudited interim consolidated financial statements.

In 2019, the Company made changes to the internal measurement of segment operating profits for the purpose of evaluating segment performance and resource allocation. The primary reason for the change was to align deposit balances within the business segment that directly manages them. Specifically, certain deposit balances previously included as part of the Retail Banking segment have been reclassified to the Commercial Banking segment. The reallocation of select deposit balances affected net interest income, net interest income after provision for credit losses, noninterest income, provision for income taxes and net income. The Company has reported its selected financial information using the new deposit balance alignments for the three months ended March 31, 2020. The Company has restated the selected financial information for the three months ended March 31, 2019 in order to conform with the current presentation.

Additionally, during the fourth quarter of 2019, the Company changed its assumptions embedded in allocating deposit costs to business segments. The Company has reported its selected financial information using the new deposit cost assumptions starting with the fourth quarter of 2019.

Business Segment Net Income

Table 8

Table 8

Three Months Ended

March 31, 

March 31, 

(dollars in thousands)

  

2020

  

2019

2021

2020

Retail Banking

$

27,027

$

53,310

$

46,637

$

27,027

Commercial Banking

7,276

22,530

21,362

7,276

Treasury and Other

4,562

(5,916)

(10,306)

4,562

Total

$

38,865

$

69,924

$

57,693

$

38,865

Retail Banking.  Our Retail Banking segment includes the financial products and services we provide to consumers, small businesses and certain commercial customers. Loan and lease products offered include residential and commercial mortgage loans, home equity lines of credit, automobile loans and leases, personal lines of credit, installment loans and small business loans and leases. Deposit products offered include checking, savings and time deposit accounts. Our Retail Banking segment also includes our wealth management services.

Net income for the Retail Banking segment was $27.0$46.6 million for the three months ended March 31, 2020, a decrease2021, an increase of $26.3$19.6 million or 49%73% as compared to the same period in 2019.2020. The decreaseincrease in net income for the Retail Banking segment was primarily due to a $17.5$21.5 million increasedecrease in the Provision and a $17.3$11.0 million decreaseincrease in net interest income, and a $4.5 million increase in noninterest expense, partially offset by a $10.5$8.0 million decreaseincrease in the provision for income taxes, a $2.8 million decrease in noninterest income and a $2.5$2.2 million increase in noninterest income.expense. The increasedecrease in the Provision was primarily due to the adjustment related toduring the three months ended March 31, 2020 stemming from higher expected credit losses as a result of COVID-19 and the expected impact that we expect it towould have on our customers. The decreaseincrease in net interest income was primarily due to an increase in loan fees and lower spreads ontransfer pricing charges as a result of lower average yields in our depositloan portfolio. The increase in the provision for income taxes was primarily due to the increase in pretax income. The decrease in noninterest income was primarily due to decreases in overdraft and loan portfolios.checking account fees and trust and investment services income. The increase in noninterest expense was primarily due to higher overall expenses that were allocated to the Retail Banking segment, and an increase in contracted services and professional fees. Thepartially offset by a decrease in the provision for income taxes was primarily due to the decrease in net income. The increase in noninterest income was primarily due to higher gain on the sale of loans soldsalaries and an increase in trust and investment services income.benefits expense.

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Commercial Banking.  Our Commercial Banking segment includes our corporate banking, residential and commercial real estate loans, commercial lease financing, automobile loans and auto dealer financing, business deposit products and credit cards that we provide primarily to middle market and large companies in Hawaii, Guam, Saipan and California.

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Net income for the Commercial Banking segment was $7.3$21.4 million for the three months ended March 31, 2020, a decrease2021, an increase of $15.3$14.1 million or 68% as compared to the same period in 2019.2020. The decreaseincrease in net income for the Commercial Banking segment was primarily due to a $17.7$22.8 million increasedecrease in the Provision, and a $2.0 million increase in noninterest expense, partially offset by a $5.3$4.3 million decreaseincrease in the provision for income taxes.taxes, a $2.6 million decrease in net interest income and a $1.8 million decrease in noninterest income. The increasedecrease in the Provision was primarily due to the adjustment related to COVID-19 in 2020 and the expected impact that it willwould have on our customers. The increase in noninterest expense was primarily due an increase in salaries and benefits expense, contracted services and professional fees and higher overall expenses that were allocated to the Commercial Banking segment. The decrease in the provision for income taxes was primarily due to the increase in pretax income. The decrease in net interest income was primarily due to a decrease in credit card loan income. The decrease in noninterest income was primarily due to a decrease in customer-related interest rate swap fees.

Treasury and Other.  Our Treasury and Other segment includes our treasury business, which consists of corporate asset and liability management activities, including interest rate risk management. The assets and liabilities (and related interest income and expense) of our treasury business consist of interest-bearing deposits, investment securities, federal funds sold and purchased, government deposits, short- and long-term borrowings and bank ownedbank-owned properties. Our primary sources of noninterest income are from bank ownedbank-owned life insurance, net gains from the sale of investment securities, foreign exchange income related to customer driven currency requests from merchants and island visitors and management of bank ownedbank-owned properties in Hawaii and Guam. The net residual effect of the transfer pricing of assets and liabilities is included in Treasury and Other, along with the elimination of intercompany transactions.

Other organizational units (Technology, Operations, Credit and Risk Management, Human Resources, Finance, Administration, Marketing and Corporate and Regulatory Administration) provide a wide range of support to our other income earning segments. Expenses incurred by these support units are charged to the applicable business segments through an internal cost allocation process.

Net incomeloss for the Treasury and Other segment was $4.6$10.3 million for the three months ended March 31, 2020,2021, an increase in incomeloss of $10.5$14.9 million as compared to the same period in 2019.2020. The increase in the net incomeloss was primarily due to a $11.2$17.9 million increase in net interest incomeexpense and a $2.7$3.1 million increase in the Provision, partially offset by a $4.7 million increase in the benefit for income taxes and a $2.4 million decrease in noninterest expense, partially offset by a $3.2 million increase in the provision for income taxes.expense. The increase in net interest incomeexpense was primarily due to lower expense charges on our deposit portfolio, partially offset by lower earnings credits as a result of lower average yields in our loan portfolio, andpartially offset by a decrease in transfer pricing charges as a result of lower average balancesyields on our deposit portfolio. The increase in our investment securities portfolio.the Provision was primarily due to the increase in the reserve for unfunded commitments. The increase in the benefit for income taxes was primarily due to the increase in pretax loss. The decrease in noninterest expense was primarily due to lower overall expenses that were allocated to the Treasury and Other segment, partially offset by an increaseincreases in salaries and employee benefits expense, andsoftware depreciation, contracted services and professional fees. The increase in the provision for income taxes was primarily due to the increase in net income.fees, equipment expense, supplies and pension-related expenses.

Analysis of Financial Condition

Liquidity

Liquidity refers to our ability to maintain cash flow that is adequate to fund operations and meet present and future financial obligations through either the sale or maturity of existing assets or by obtaining additional funding through liability management. We consider the effective and prudent management of liquidity to be fundamental to our health and strength. Our objective is to manage our cash flow and liquidity reserves so that they are adequate to fund our obligations and other commitments on a timely basis and at a reasonable cost.

Liquidity is managed to ensure stable, reliable and cost-effective sources of funds to satisfy demand for credit, deposit withdrawals and investment opportunities. Funding requirements are impacted by loan originations and refinancings, deposit balance changes, liability issuances and settlements and off-balance sheet funding commitments. We consider and comply with various regulatory and internal guidelines regarding required liquidity levels and periodically monitor our liquidity position in light of the changing economic environment and customer activity. Based on periodic liquidity assessments, we may alter our asset, liability and off-balance sheet positions. The Company’s Asset Liability Management Committee (“ALCO”) monitors sources and uses of funds and modifies asset and liability positions as liquidity requirements change. This process, combined with our ability to raise funds in money and capital markets and through private placements, provides flexibility in managing the exposure to liquidity risk.

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Immediate liquid resources are available in cash, which is primarily on deposit with the Federal Reserve Bank of San Francisco (the “FRB”). As of March 31, 20202021 and December 31, 2019,2020, cash and cash equivalents were $1.1$1.3 billion and $0.7$1.0 billion, respectively. Potential sources of liquidity also include investment securities in our available-for-sale portfolio. The estimated faircarrying value of our available-for-sale investment securities were $4.1$6.7 billion and $6.1 billion as of both March 31, 20202021 and December 31, 2019.2020, respectively. As of March 31, 20202021 and December 31, 2019,2020, we maintained our excess liquidity primarily in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac. As of March 31, 2020,2021, our available-for-sale investment securities portfolio was comprised of securities with a weighted average life of approximately 3.55.4 years. These funds offer substantial resources to meet either new loan demand or to help offset reductions in our deposit funding base. Liquidity is further enhanced by our ability to pledge loans to access secured borrowings from the FHLB and the FRB. As of March 31, 2020,2021, we have borrowing capacity of $1.8$2.0 billion from the FHLB and $737.8 million$1.2 billion from the FRB based on the amount of collateral pledged.

Our core deposits have historically provided us with a long-term source of stable and relatively lower cost of funding. Our core deposits, defined as all deposits exclusive of time deposits exceeding $250,000, totaled $15.2$19.0 billion and $15.1$17.9 billion as of March 31, 20202021 and December 31, 2019,2020, which represented 90%94% and 92%93%, respectively, of our total deposits. These core deposits are normally less volatile, often with customer relationships tied to other products offered by the Company, however, deposit levels could decrease if interest rates increase significantly or if corporate customers increase investing activities and reduce deposit balances.

The Company’s routine funding requirements are expected to consist primarily of general corporate needs and capital to be returned to our shareholders. We expect to meet these obligations from dividends paid by the Bank to the Parent. Additional sources of liquidity available to us include selling residential real estate loans in the secondary market, taking out short- and long-term borrowings and the issuance ofissuing long-term debt and equity securities. AsAt the start of March 31, 2020,the pandemic, we increased our liquidity position through additional public time deposits in anticipation of a surge in funding needs due to our participation in the PPP and other additional liquidity needs. While our public time deposits have since decreased from the fourth quarter of 2020, we have continued to maintain strong levels of liquidity as of March 31, 2021.

Investment Securities

Table 9 presents the estimated fair value of our available-for-sale investment securities portfolio as of March 31, 20202021 and December 31, 2019:2020:

Investment Securities

Table 9

Table 9

  

March 31, 

December 31, 

  

March 31, 

December 31, 

(dollars in thousands)

2020

2019

2021

2020

U.S. Treasury securities

$

30,927

$

29,888

Government-sponsored enterprises debt securities

26,721

101,439

U.S. Treasury and government agency debt securities

$

175,724

$

171,421

Mortgage-backed securities:

Residential - Government agency

278,963

291,209

133,894

160,462

Residential - Government-sponsored enterprises

417,667

399,492

800,920

447,200

Commercial - Government agency

527,516

599,650

Commercial - Government-sponsored enterprises

186,784

101,719

1,134,175

932,157

Collateralized mortgage obligations:

Government agency

2,320,878

2,381,278

1,845,098

1,933,553

Government-sponsored enterprises

796,517

770,619

2,075,152

1,826,972

Total available-for-sale securities

$

4,058,457

$

4,075,644

$

6,692,479

$

6,071,415

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Table 10 presents the maturity distribution at amortized cost and weighted-average yield to maturity of our available-for-sale investment securities portfolio as of March 31, 2020:2021:

Maturities and Weighted-Average Yield on Securities(1)

Maturities and Weighted-Average Yield on Securities(1)

Table 10

Maturities and Weighted-Average Yield on Securities(1)

Table 10

1 Year or Less

After 1 Year - 5 Years

After 5 Years - 10 Years

Over 10 Years

Total

1 Year or Less

After 1 Year - 5 Years

After 5 Years - 10 Years

Over 10 Years

Total

Weighted

Weighted

Weighted

Weighted

Weighted

Weighted

Weighted

Weighted

Weighted

Weighted

Average

Average

Average

Average

Average

Fair

Average

Average

Average

Average

Average

Fair

(dollars in millions)

  

Amount

  

Yield

Amount

  

Yield

Amount

  

Yield

Amount

  

Yield

Amount

  

Yield

Value

  

Amount

  

Yield

Amount

  

Yield

Amount

  

Yield

Amount

  

Yield

Amount

  

Yield

Value

As of March 31, 2020

As of March 31, 2021

Available-for-sale securities

U.S. Treasury securities

$

%

$

30.5

0.81

%

$

%

$

%

$

30.5

0.81

%

$

30.9

Government-sponsored enterprises debt securities(3)

26.7

1.86

26.7

1.86

26.7

U.S. Treasury and government agency debt securities

$

%

$

41.5

0.84

%

$

84.0

1.03

%

$

52.2

1.66

%

$

177.7

1.17

%

$

175.7

Mortgage-backed securities(2):

Residential - Government agency

216.1

2.60

53.9

2.11

270.0

2.51

279.0

129.9

2.34

129.9

2.34

133.9

Residential - Government-sponsored enterprises

302.5

2.64

101.2

2.55

403.7

2.62

417.7

288.1

2.36

509.3

1.28

797.4

1.68

800.9

Commercial - Government agency

444.6

2.11

78.7

1.76

523.3

2.06

527.5

Commercial - Government-sponsored enterprises

29.1

2.99

155.5

2.18

184.6

2.31

186.8

68.3

1.96

632.9

1.48

478.8

1.67

1,180.0

1.58

1,134.2

Collateralized mortgage obligations(2):

Government agency

23.5

1.77

2,183.5

2.16

97.8

1.95

2,304.8

2.15

2,320.9

35.0

1.87

1,407.4

1.71

375.8

1.18

1,818.2

1.60

1,845.1

Government-sponsored enterprises

737.0

2.20

57.1

2.67

794.1

2.23

796.5

49.7

2.07

1,102.7

1.29

929.5

1.37

2,081.9

1.34

2,075.2

Total available-for-sale securities as of March 31, 2020

$

50.2

1.82

%

$

3,498.7

2.23

%

$

465.5

2.26

%

$

%

$

4,014.4

2.23

%

$

4,058.5

Total available-for-sale securities as of March 31, 2021

$

84.7

1.99

%

$

3,482.5

1.70

%

$

2,610.2

1.35

%

$

531.0

1.67

%

$

6,708.4

1.57

%

$

6,692.5

(1)Weighted-average yields were computed on a fully taxable-equivalent basis.
(2)Maturities for mortgage-backed securities and collateralized mortgage obligations anticipate future prepayments.
(3)Maturities for government-sponsored enterprises debt securities purchased at a premium are categorized by their first call date.

The fair value of our available-for-sale investment securities portfolio was $4.1$6.7 billion as of March 31, 2020, a decrease2021, an increase of $17.2$621.1 million or 10% compared to December 31, 2019.2020. Our available-for-sale investment securities are carried at fair value with changes in fair value reflected in other comprehensive income or through the Provision.

As of March 31, 2020,2021, we maintained all of our investment securities in the available-for-sale category recorded at fair value in the unaudited interim consolidated balance sheets, with $3.1$3.9 billion invested in collateralized mortgage obligations issued by Ginnie Mae, Fannie Mae and Freddie Mac. Our available-for-sale portfolio also included $883.4 million$2.6 billion in mortgage-backed securities issued by Ginnie Mae, Freddie Mac, and Fannie Mae $30.9 million in U.S. Treasury securities and $26.7Municipal Housing Authorities and $175.7 million in debt securities issued by government-sponsored enterprises (Federal Farm Credit Banks Fundingthe U.S Treasury and government agencies (US International Development Finance Corporation callable bonds).

We continually evaluate our investment securities portfolio in response to established asset/liability management objectives, changing market conditions that could affect profitability and the level of interest rate risk to which we are exposed. These evaluations may cause us to change the level of funds we deploy into investment securities and change the composition of our investment securities portfolio.

Gross unrealized gains in our investment securities portfolio were $70.5 million and $97.1 million as of March 31, 2021 and December 31, 2020, respectively. Gross unrealized losses in our investment securities portfolio were $86.4 million and $10.7 million as of March 31, 2021 and December 31, 2020, respectively. The increase in unrealized loss in our investment securities portfolio was primarily due to higher market interest rates as of March 31, 2021, relative to December 31, 2020, resulting in a lower valuation. The increase in unrealized loss positions was primarily related to our commercial mortgage-backed securities, mortgage-backed securities and collateralized mortgage obligations, the fair values of which are sensitive to changes in market interest rates.

We conduct a regular assessment of our investment securities portfolio to determine whether any securities are impaired. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security areis compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and the ACL is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded through the ACL is recognized in other comprehensive income. For the three months ended March 31, 2020,2021, we did not record any credit losses related to our investment securities portfolio.

Gross unrealized gains in our investment securities portfolio were $54.5 million and $19.0 million as of March 31, 2020 and December 31, 2019, respectively. Gross unrealized losses in our investment securities portfolio were $10.4 million and $24.0 million as of March 31, 2020 and December 31, 2019, respectively. The increase in unrealized gains in our investment securities portfolio was primarily due to lower market interest rates as of March 31, 2020, relative to December 31, 2019, resulting in a higher valuation. The increase in unrealized gain positions was primarily related to our mortgage-backed securities and collateralized mortgage obligations, the fair values of which are sensitive to changes in market interest rates.

We are required to hold non-marketable equity securities, comprised of FHLB stock, as a condition of our membership in the FHLB system. Our FHLB stock is accounted for at cost, which equals par or redemption value. As of both March 31, 20202021 and December 31, 2019,2020, we held $34.1 million in FHLB stock of $18.1 million, which is recorded as a component of other assets in our unaudited interim consolidated balance sheets.

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See “Note 2. Investment Securities” contained in our unaudited interim consolidated financial statements for more information on our investment securities portfolio.

Loans and Leases

Table 11 presents the composition of our loan and lease portfolio by major categories as of March 31, 20202021 and December 31, 2019:2020:

Loans and Leases

Table 11

Table 11

March 31, 

December 31, 

March 31, 

December 31, 

(dollars in thousands)

  

2020

  

2019

  

2021

  

2020

Commercial and industrial

$

3,025,345

$

2,743,242

Commercial and industrial:

Commercial and industrial excluding Paycheck Protection Program loans

$

1,962,672

$

2,218,266

Paycheck Protection Program loans

1,158,764

801,241

Total commercial and industrial

3,121,436

3,019,507

Commercial real estate

3,413,014

3,463,953

3,396,233

3,392,676

Construction

572,062

519,241

739,271

735,819

Residential:

Residential mortgage

3,673,455

3,768,936

3,715,676

3,690,218

Home equity line

891,698

893,239

805,746

841,624

Total residential

4,565,153

4,662,175

4,521,422

4,531,842

Consumer

1,568,073

1,620,556

1,283,779

1,353,842

Lease financing

236,623

202,483

238,148

245,411

Total loans and leases

$

13,380,270

$

13,211,650

$

13,300,289

$

13,279,097

Total loans and leases were $13.4$13.3 billion as of March 31, 2020,2021, an increase of $168.6$21.2 million or less than 1% from December 31, 20192020 with increases in commercial and industrial loans, constructioncommercial real estate loans and lease financing.construction loans. The increase in total loans and leases was primarily due to our participation in the PPP which had a total amortized cost basis of $1.2 billion as of March 31, 2021. It is possible that the effects of COVID-19 on the economy could result in less demand for our loan products.

Commercial and industrial loans are made primarily to corporations, middle market and small businesses for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes. We also offer a variety of automobile dealer flooring lines to our customers in Hawaii and California to assist with the financing of their inventory. Commercial and industrial loans were $3.0$3.1 billion as of March 31, 2020,2021, an increase of $282.1$101.9 million or 10%3% from December 31, 2019.2020. This increase was primarily due to higher draws on linesan increase in PPP loans totaling $357.5 million, partially offset by existing customers.decreases in our Shared National Credits and dealer flooring portfolios during the three months ended March 31, 2021.

Commercial real estate loans are secured by first mortgages on commercial real estate at loan to value (“LTV”) ratios generally not exceeding 75% and a minimum debt service coverage ratio of 1.20 to 1. The commercial properties are predominantly apartments, neighborhood and grocery anchored retail, industrial, office, and to a lesser extent, specialized properties such as hotels. The primary source of repayment for investor property and owner occupied property is cash flow from the property and for owner occupied property is the operating cash flow from the business.business, respectively. Commercial real estate loans were $3.4 billion as of March 31, 2020, a decrease2021, an increase of $50.9$3.6 million or 2%less than 1% from December 31, 2019. This decrease was primarily due to a payoff of a commercial real estate loan totaling $50 million during the three months ended March 31, 2020.

Construction loans are for the purchase or construction of a property for which repayment will be generated by the property. Loans in this portfolio are primarily for the purchase of land, as well as for the development of commercial properties, single family homes and condominiums. We classify loans as construction until the completion of the construction phase. Following completion of the construction phase, if a loan is retained by the Bank, the loan is reclassified to the commercial real estate or residential real estate classes of loans. Construction loans were $572.1$739.3 million as of March 31, 2020,2021, an increase of $52.8$3.5 million or 10%less than 1% from December 31, 2019. The increase in construction loans stemmed from various disbursements of project loans during the three months ended March 31, 2020.

Residential real estate loans are generally secured by 1-4 unit residential properties and are underwritten using traditional underwriting systems to assess the credit risks and financial capacity and repayment ability of the consumer. Decisions are primarily based on LTV ratios, debt-to-income (“DTI”) ratios, liquidity and credit scores. LTV ratios generally do not exceed 80%, although higher levels are permitted with mortgage insurance. We offer fixed rate mortgage products and variable rate mortgage products with interest rates that are subject to change every year after the first, third, fifth or tenth year, depending on the product and are based on LIBOR. Variable rate residential mortgage loans are underwritten at fully-indexed interest

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rates. We generally do not offer interest-only, payment-option facilities, Alt-A loans or any product with negative amortization. Residential real estate loans were $4.6$4.5 billion as of March 31, 2020,2021, a decrease of $97.0$10.4 million or 2%less than 1% from December 31, 2019. Our portfolio of residential real estate loans declined2020. This decrease was primarily due to the salea decrease in home equity lines of $132.0$35.9 million, partially offset by an increase in residential mortgages.

62

Tablemortgages of Contents$25.5 million during the three months ended March 31, 2021.

Consumer loans consist primarily of open- and closed-end direct and indirect credit facilities for personal, automobile and household purchases as well as credit card loans. We seek to maintain reasonable levels of risk in consumer lending by following prudent underwriting guidelines, which include an evaluation of personal credit history, cash flow and collateral values based on existing market conditions. Consumer loans were $1.6$1.3 billion as of March 31, 2020,2021, a decrease of $52.5$70.1 million or 3%5% from December 31, 2019.2020. The decrease in consumer loans was primarily due to lower credit card balances.decreases in indirect automobile loans and other unsecured consumer loans.

Lease financing consists of commercial single investor leases and leveraged leases. Underwriting of new lease transactions is based on our lending policy, including but not limited to an analysis of customer cash flows and secondary sources of repayment, including the value of leased equipment, the guarantors’ cash flows and/or other credit enhancements. No new leveraged leases are being added to the portfolio and all remaining leveraged leases are running off. Lease financing was $236.6$238.1 million as of March 31, 2020, an increase2021, a decrease of $34.1$7.3 million or 17%3% from December 31, 2019.2020. The increasedecrease in lease financing was due to portfolio growthreflective of a weak demand for new business equipment and vehicles in our commercial single investor leases.the Hawaii market.

See “Note 3. Loans and Leases” and “Note 4. Allowance for Credit Losses” contained in our unaudited interim consolidated financial statements and the discussion in “Analysis of Financial Condition — Allowance for Credit Losses” of this MD&A for more information on our loan and lease portfolio.

The Company’s loan and lease portfolio includes adjustable-rate loans, primarily tied to Prime and LIBOR, hybrid-rate loans, for which the initial rate is fixed for a period from one year to as much as ten years, and fixed rate loans, for which the interest rate does not change through the life of the loan. Table 12 presents the recorded investment in our loan and lease portfolio as of March 31, 20202021 by rate type:

Loans and Leases by Rate Type

Loans and Leases by Rate Type

Table 12

Loans and Leases by Rate Type

Table 12

March 31, 2020

March 31, 2021

Adjustable Rate

Hybrid

Fixed

Adjustable Rate

Hybrid

Fixed

(dollars in thousands)

  

Prime

LIBOR

Treasury

Other

Total

Rate

Rate

Total

  

Prime

LIBOR

Treasury

Other

Total

Rate

Rate

Total

Commercial and industrial

$

287,580

$

2,317,785

$

$

2,780

$

2,608,145

$

14,332

$

402,868

$

3,025,345

$

196,587

$

1,381,487

$

$

1,544

$

1,579,618

$

35,047

$

1,506,771

$

3,121,436

Commercial real estate

37,412

2,033,623

341

949,453

3,020,829

72,444

319,741

3,413,014

232,559

1,924,462

324

851,333

3,008,678

125,698

261,857

3,396,233

Construction

42,890

407,431

35

30,771

481,127

403

90,532

572,062

66,708

536,528

28

28,096

631,360

3,474

104,437

739,271

Residential:

Residential mortgage

26,275

159,870

100,113

53,832

340,090

378,240

2,955,125

3,673,455

17,519

164,936

81,025

57,898

321,378

337,039

3,057,259

3,715,676

Home equity line

336,837

27,537

364,374

527,265

59

891,698

346,174

6,872

353,046

452,670

30

805,746

Total residential

363,112

159,870

127,650

53,832

704,464

905,505

2,955,184

4,565,153

363,693

164,936

87,897

57,898

674,424

789,709

3,057,289

4,521,422

Consumer

324,925

18,410

1,631

105

345,071

7,073

1,215,929

1,568,073

283,895

14,083

1,208

105

299,291

76

984,412

1,283,779

Lease financing

236,623

236,623

238,148

238,148

Total loans and leases

$

1,055,919

$

4,937,119

$

129,657

$

1,036,941

$

7,159,636

$

999,757

$

5,220,877

$

13,380,270

$

1,143,442

$

4,021,496

$

89,457

$

938,976

$

6,193,371

$

954,004

$

6,152,914

$

13,300,289

% by rate type at March 31, 2020

8

%

37

%

1

%

8

%

54

%

7

%

39

%

100

%

% by rate type at March 31, 2021

9

%

30

%

1

%

7

%

47

%

7

%

46

%

100

%

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Tables 13 and 14 present the geographic distribution of our loan and lease portfolio as of March 31, 20202021 and December 31, 2019:2020:

Geographic Distribution of Loan and Lease Portfolio

Table 13

Table 13

March 31, 2020

March 31, 2021

U.S.

Guam &

Foreign &

U.S.

Guam &

Foreign &

(dollars in thousands)

  

Hawaii

  

Mainland(1)

  

Saipan

  

Other

  

Total

  

Hawaii

  

Mainland(1)

  

Saipan

  

Other

  

Total

Commercial and industrial

$

1,386,563

$

1,435,382

$

154,431

$

48,969

$

3,025,345

$

1,984,919

$

905,124

$

219,130

$

12,263

$

3,121,436

Commercial real estate

2,238,310

761,158

413,280

266

3,413,014

2,179,458

816,665

399,909

201

3,396,233

Construction

266,816

300,545

4,701

572,062

367,376

365,721

6,174

739,271

Residential:

Residential mortgage

3,549,911

2,674

120,870

3,673,455

3,594,254

1,449

119,973

3,715,676

Home equity line

858,849

76

32,773

891,698

777,435

28,311

805,746

Total residential

4,408,760

2,750

153,643

4,565,153

4,371,689

1,449

148,284

4,521,422

Consumer

1,162,814

21,490

381,940

1,829

1,568,073

949,335

17,031

315,869

1,544

1,283,779

Lease financing

84,599

142,382

9,642

236,623

77,833

143,363

16,952

238,148

Total Loans and Leases

$

9,547,862

$

2,663,707

$

1,117,637

$

51,064

$

13,380,270

$

9,930,610

$

2,249,353

$

1,106,318

$

14,008

$

13,300,289

Percentage of Total Loans and Leases

71%

20%

8%

1%

100%

74%

17%

8%

1%

100%

(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

Geographic Distribution of Loan and Lease Portfolio

Table 14

Table 14

December 31, 2019

December 31, 2020

U.S.

Guam &

Foreign &

U.S.

Guam &

Foreign &

(dollars in thousands)

  

Hawaii

  

Mainland(1)

  

Saipan

  

Other

  

Total

  

Hawaii

  

Mainland(1)

  

Saipan

  

Other

  

Total

Commercial and industrial

$

1,270,997

$

1,285,340

$

140,929

$

45,976

$

2,743,242

$

1,755,804

$

1,042,318

$

193,829

$

27,556

$

3,019,507

Commercial real estate

2,289,626

768,314

405,720

293

3,463,953

2,180,829

809,493

402,142

212

3,392,676

Construction

261,089

253,577

4,575

519,241

333,112

398,218

4,489

735,819

Residential:

Residential mortgage

3,642,251

2,708

123,977

3,768,936

3,568,827

1,662

119,729

3,690,218

Home equity line

861,079

78

32,082

893,239

811,964

29,660

841,624

Total residential

4,503,330

2,786

156,059

4,662,175

4,380,791

1,662

149,389

4,531,842

Consumer

1,202,762

22,521

393,045

2,228

1,620,556

1,001,868

18,993

331,255

1,726

1,353,842

Lease financing

85,842

110,630

6,011

202,483

80,670

149,934

14,807

245,411

Total Loans and Leases

$

9,613,646

$

2,443,168

$

1,106,339

$

48,497

$

13,211,650

$

9,733,074

$

2,420,618

$

1,095,911

$

29,494

$

13,279,097

Percentage of Total Loans and Leases

73%

18%

8%

1%

100%

73%

18%

8%

1%

100%

(1)For secured loans and leases, classification as U.S. Mainland is made based on where the collateral is located. For unsecured loans and leases, classification as U.S. Mainland is made based on the location where the majority of the borrower's business operations are conducted.

Our lending activities are concentrated primarily in Hawaii. However, we also have lending activities on the U.S. mainland, Guam and Saipan. Our commercial lending activities on the U.S. mainland include automobile dealer flooring activities in California, participation in the Shared National Credits Program and selective commercial real estate projects based on existing customer relationships. Our lease financing portfolio includes commercial leveraged and single investor lease financing activities both in Hawaii and on the U.S. mainland.  However, no new leveraged leases are being added to the portfolio.portfolio and all remaining leveraged leases are running off. Our consumer lending activities are concentrated primarily in Hawaii and, to a smaller extent, in Guam and Saipan.

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Table 15 presents certain contractual loan maturity categories and the sensitivities of those loans to changes in interest rates as of March 31, 2020:2021:

Maturities for Selected Loan Categories(1)

Table 15

Table 15

March 31, 2020

March 31, 2021

Due in One

Due After One

Due After

Due in One

Due After One

Due After

(dollars in thousands)

  

Year or Less

  

to Five Years

  

Five Years

  

Total

 

  

Year or Less

  

to Five Years

  

Five Years

  

Total

Commercial and industrial

$

1,252,230

$

1,523,464

$

249,651

$

3,025,345

$

833,986

$

2,058,821

$

228,629

$

3,121,436

Construction

259,156

245,634

67,272

572,062

173,543

445,067

120,661

739,271

Total Selected Loans

$

1,511,386

$

1,769,098

$

316,923

$

3,597,407

$

1,007,529

$

2,503,888

$

349,290

$

3,860,707

Total of loans with:

Adjustable interest rates

$

1,390,529

$

1,475,538

$

223,205

$

3,089,272

$

897,901

$

1,058,949

$

254,128

$

2,210,978

Hybrid interest rates

371

6,878

7,486

14,735

131

29,390

9,000

38,521

Fixed interest rates

120,486

286,682

86,232

493,400

109,497

1,415,549

86,162

1,611,208

Total Selected Loans

$

1,511,386

$

1,769,098

$

316,923

$

3,597,407

$

1,007,529

$

2,503,888

$

349,290

$

3,860,707

(1)Based on contractual maturities.

Credit Quality

We perform an internal loan review and grading or scoring procedures on an ongoing basis. The review provides management with periodic information as to the quality of the loan portfolio and effectiveness of our lending policies and procedures. The objective of the loan review and grading or scoring procedures is to identify, in a timely manner, existing or emerging credit quality issues so that appropriate steps can be initiated to avoid or minimize future losses.

For purposes of managing credit risk and estimating the ACL, management has identified three portfolio segments (commercial, residential and consumer) that we use to develop our systematic methodology to determine the ACL. The categorization of loans for the evaluation of credit risk is specific to our credit risk evaluation process and these loan categories are not necessarily the same as the loan categories used for other evaluations of our loan portfolio. See “Note 4. Allowance for Credit Losses” contained in our unaudited interim consolidated financial statements for more information about our approach to estimating the ACL.

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The following tables and discussion address non-performing assets, loans and leases that are 90 days past due but are still accruing interest, impaired loans and loans modified in a TDR.

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Non-Performing Assets and Loans and Leases Past Due 90 Days or More and Still Accruing Interest

Table 16 presents information on our non-performing assets and accruing loans and leases past due 90 days or more as of March 31, 20202021 and December 31, 2019:2020:

Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More

Table 16

Table 16

March 31, 

December 31, 

March 31, 

December 31, 

(dollars in thousands)

  

2020

2019

  

2021

2020

Non-Performing Assets

Non-Accrual Loans and Leases

Commercial Loans:

Commercial and industrial

$

32

$

32

$

593

$

518

Commercial real estate

30

937

80

Construction

2,422

579

2,043

Total Commercial Loans

2,454

62

2,109

2,641

Residential Loans:

Residential mortgage

4,472

5,406

6,999

6,441

Total Residential Loans

4,472

5,406

6,999

6,441

Total Non-Accrual Loans and Leases

6,926

5,468

9,108

9,082

Other Real Estate Owned ("OREO")

238

319

Total Non-Performing Assets

$

7,164

$

5,787

$

9,108

$

9,082

Accruing Loans and Leases Past Due 90 Days or More

Commercial Loans:

Commercial and industrial

$

4,007

$

1,429

$

1,365

$

2,108

Commercial real estate

757

1,013

1,054

882

Construction

148

2,367

89

93

Total Commercial Loans

4,912

4,809

2,508

3,083

Residential Loans:

Residential mortgage

82

74

Home equity line

2,566

2,995

4,975

4,818

Total Residential Loans

2,648

3,069

4,975

4,818

Consumer

3,353

4,272

2,024

3,266

Total Accruing Loans and Leases Past Due 90 Days or More

$

10,913

$

12,150

$

9,507

$

11,167

Restructured Loans on Accrual Status and Not Past Due 90 Days or More

$

17,823

$

14,493

$

39,831

$

16,684

Total Loans and Leases

$

13,380,270

$

13,211,650

$

13,300,289

$

13,279,097

Ratio of Non-Accrual Loans and Leases to Total Loans and Leases

0.05

%

0.04

%

0.07

%

0.07

%

Ratio of Non-Performing Assets to Total Loans and Leases and OREO

0.05

%

0.04

%

0.07

%

0.07

%

Ratio of Non-Performing Assets and Accruing Loans and Leases Past Due 90 Days or More to Total Loans and Leases and OREO

0.14

%

0.14

%

0.14

%

0.15

%

Table 17 presents the activity in Non-Performing Assets (“NPAs”) for the three months ended March 31, 2020:2021:

Non-Performing Assets

Table 17

Table 17

Three Months Ended March 31, 

(dollars in thousands)

  

2020

Three Months Ended March 31, 2021

Balance at beginning of period

$

5,787

$

9,082

Additions

2,426

2,577

Reductions

Payments

(652)

(367)

Return to accrual status

(315)

(226)

Sales of other real estate owned

(82)

Transfers to loans held for sale

(1,840)

Charge-offs/write-downs

(118)

Total Reductions

(1,049)

(2,551)

Balance at end of period

$

7,164

$

9,108

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The level of NPAs represents an indicator of the potential for future credit losses. NPAs consist of non-accrual loans and leases and other real estate owned. Changes in the level of non-accrual loans and leases typically represent increases for loans and leases that reach a specified past due status, offset by reductions for loans and leases that are charged-off, paid down, sold, transferred to held for sale classification, transferred to other real estate owned or are no longer classified as non-accrual because they have returned to accrual status as a result of continued performance and an improvement in the borrower’s financial condition and loan repayment capabilities.

Total NPAs were $7.2$9.1 million as of both March 31, 2020, an increase of $1.4 million or 24% from2021 and December 31, 2019.2020. The ratio of our NPAs to total loans and leases and other real estate owned was 0.05%0.07% as of both March 31, 2021 and December 31, 2020. During the three months ended March 31, 2021, construction non-accruals loans decreased by $1.5 million, offset by increases in commercial real estate non-accrual loans of $0.9 million, residential mortgage non-accrual loans of $0.6 million and commercial and industrial non-accrual loans of $0.1 million.

As of March 31, 2020,2021, commercial real estate non-accrual loans were $0.9 million, an increase of one basis point$0.9 million from December 31, 2019. The2020. This increase was due to the addition of a $0.9 million commercial real estate loan.

As of March 31, 2021, commercial and industrial non-accrual loans were $0.6 million, an increase of $0.1 million or 14% from December 31, 2020. This increase was primarily due to additions in total NPAscommercial and industrial loans totaling $0.2 million, partially offset by payments and charge-offs.

As of March 31, 2021, construction non-accrual loans were $0.6 million, a decrease of $1.5 million or 72% from December 31, 2020. This decrease was primarily due to a $2.4$1.8 million increase in construction non-accrualtransfer to loans held for sale, partially offset by a $0.9$0.3 million decrease in residential mortgage non-accrual loans.additions.

The largest component of our NPAs continues to be residential mortgage loans. The level of these NPAs can remain elevated due to a lengthy judicial foreclosure process in Hawaii. As of March 31, 2020,2021, residential mortgage non-accrual loans were $4.5$7.0 million, a decreasean increase of $0.9$0.6 million or 17%9% from December 31, 2019.2020. This increase was primarily due to additions of residential mortgage non-accrual loans totaling $1.1 million, partially offset by payments of $0.2 million, returns to accrual status of $0.2 million and charge-offs of $0.1 million. As of March 31, 2020,2021, our residential mortgage non-accrual loans were comprised of 2837 loans with a weighted average current LTV ratio of 54%50%.

As of March 31, 2020, construction non-accrual loans were $2.4 million, an increase of $2.4 million or 100% from December 31, 2019. This increase was primarily due to the addition of one construction non-accrual loan of $2.2 million.

Other real estate owned represents property acquired as the result of borrower defaults on loans. Other real estate owned is recorded at fair value, less estimated selling costs, at the time of foreclosure. On an ongoing basis, properties are appraised as required by market conditions and applicable regulations. As of both March 31, 2021 and December 31, 2020, there were no other real estate owned was $0.2 million which was comprised of one residential real estate property.  As of December 31, 2019, other real estate owned was $0.3 million which was comprised of two residential real estate properties.

We experienced a higher level of NPAs as of March 31, 2020 as compared to December 31, 2019. However, this likely does not reflect the expected higher level of NPAs we may experience due to the economic impact to Hawaii as a result of COVID-19. We do expect to see higher levels of NPAs in the second quarter of 2020.owned.

Loans and Leases Past Due 90 Days or More and Still Accruing Interest. Loans and leases in this category are 90 days or more past due, as to principal or interest, and are still accruing interest because they are well secured and in the process of collection.

Loans and leases past due 90 days or more and still accruing interest were $10.9$9.5 million as of March 31, 2020,2021, a decrease of $1.2$1.7 million or 10%15% as compared to December 31, 2019. Construction2020. Consumer loans and consumercommercial and industrial loans that were past due 90 days or more and still accruing interest decreased by $2.2$1.2 million and $0.9$0.7 million, respectively, during the three months ended March 31, 2020.2021. This was partially offset by an increaseincreases of $2.6$0.2 million in commercial real estate loans and industrial loans$0.1 million in home equity lines that were past due 90 days or more and still accruing interest during the three months ended March 31, 2020.2021.

Impaired Loans. A loan is impaired when, based on current information and events, it is probable that a creditor will be unable to collect all amounts due according to the contractual terms of the loan agreement. For a loan that has been modified in a TDR, the contractual terms of the loan agreement refers to the contractual terms specified by the original loan agreement, not the contractual terms specified by the modified loan agreement.

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Impaired loans were $25.4$49.2 million and $20.6$25.8 million as of March 31, 20202021 and December 31, 2019,2020, respectively. These impaired loans had a related ACL of $2.3$16.9 million and $0.2$2.4 million as of March 31, 20202021 and December 31, 2019,2020, respectively. The increase in impaired loans during the three months ended March 31, 20202021 was primarily  due to increases in consumer loans of $15.8 million, residential mortgage loans of $4.9 million, commercial and industrial loans of $2.1 million and constructioncommercial real estate loans of $3.1$1.4 million, and $2.2 million, respectively, partially offset by a decrease in residential mortgageconstruction loans of $0.5$0.7 million. The change in the impaired loanloans balance is further decreased byincludes charge-offs and paydowns. As of bothFor the three months ended March 31, 20202021 and December 31, 2019,2020, we recorded charge-offs of $0.4 million and $0.6 million, respectively, related to our total impaired loans. Our impaired loans are considered in management’s assessment of the overall adequacy of the ACL.

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If interest due on the balances of all non-accrual loans as of March 31, 20202021 and 20192020 had been accrued under the original terms, approximately $0.1 million in additional interest income would have been recorded during both the three months ended March 31, 2021 and 2020, and 2019.respectively. Actual interest income recorded on these loans was nil$0.1 million for the three months ended March 31, 20202021, compared to $0.5 millionnil for the same period in 2019.2020.

COVID-19 Financial Hardship Relief Programs

Certain borrowers are currentlyhave been unable to meet their contractual payment obligations because of the adverse effects of COVID-19. To help mitigate these effects, we have begun to offerbeen offering various relief programs to assist customers who are experiencing financial hardship due to COVID-19. For example, for certain residential mortgage and commercial loans, various relief options arewere available on a case-by-case basis, including mortgage forbearance andpayment deferrals for up to six months. For PayAnyDay personal loans, automobile loans, and Business First Termcertain consumer loans, loan assistance iswas being offered in the form of loanpayment deferrals for up to three months, which extendsextended the term of the loan by the number of months deferred. Interest will continuedeferred, and interest continued to accrue on the principal balance. For certain personal, small business, and home equity lines of credit, waivers of late fees are being offered. For consumer and business credit cards, deferral of payments with waiver of interest and fees for up to three months is being offered for existing customers. The short-term modifications (e.g., six months or less) for payment deferrals, fee waivers, extensions of repayment terms, or delays in payment described above that are insignificant and made on a good faith basis in response to borrowers impacted by COVID-19 who were current prior to any relief are not required to be accounted for and disclosed as TDRs under GAAP. Please seeSee “Note 4. Allowance for Credit Losses” in the notes to our unaudited interim consolidated financial statements for further discussion on short-term modifications.

Table 18 presents information on our loans and leases that received payment deferrals under our COVID-19 financial hardship relief programs as of March 31, 2021:

Loans and Leases that Received Payment Deferrals under COVID-19 Financial Hardship Relief Programs

Table 18

March 31, 2021

Number of Loans

Amortized

(dollars in thousands)

  

and Leases

Cost Basis

Loans and Leases that Received Payment Deferrals under COVID-19 Financial Hardship Relief Programs

Commercial and industrial

958

$

654,178

Commercial real estate

414

1,136,547

Construction

29

54,436

Lease financing

57

10,788

Residential mortgage

1,433

592,613

Consumer

19,965

228,961

Total Loans and Leases that Received Payment Deferrals under COVID-19 Financial Hardship Relief Programs

22,856

$

2,677,523

Total Loans and Leases

$

13,300,289

Ratio of Loans and Leases that Received Payment Deferrals under COVID-19 Financial Hardship Relief Programs to Total Loans and Leases

20.1

%

In addition to the relief programs described above, we are also participating in the PPP offered by the U.S. Small Business Administration (“SBA”).SBA. The PPP is intended to help small businesses impacted by the COVID-19 pandemic by providing “fully forgivable” loans for up to $10 million to cover up to eight weeks of payroll expenses, including employee benefits, and can also be used to make mortgage interest, rent and utility payments. Allfor various other eligible expenses. PPP loans have a fixed interest rate of one percent per annum and a maturity date of twoup to five years, with the ability to prepay the loan in full without penalty. The first payment is deferred until the date the SBA remits the borrower’s loan forgiveness amount to the Bank, or if the borrower does not apply for sixloan forgiveness, 10 months and interestafter the end of the borrower’s loan forgiveness covered period. Interest will continue to accrue during the initial deferment period. The borrower may apply with the Bank for loan forgiveness of the amount due on the loan in an amount equal to payroll, employee benefits, mortgage interest, rent and utility costsother eligible expenses incurred, during the eight-week period, subject to limitations, in accordance with the PPP and CARES Act.Act, as amended by the PPPF Act and CAA. Because the purpose of the PPP is to help small businesses keep their workers employed and paid, if the business spends less than 75%60% of loan proceeds on payroll costs, uses the loan proceeds for non-payroll costs that are not related to mortgage interest, rent or utility payments,eligible expenses, or significantly reduces its employee count or compensation levels by the end of the eight-week period,without qualifying for other exceptions, a portion of the loan will not be forgiven, and the business will be required to repay that portion of the loan to the Bank over a periodthe remaining term of 18 months.the loan.

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Table 19 presents information on our PPP loans outstanding as of March 31, 2021 to borrowers operating in industries we consider to be the most impacted by the COVID-19 pandemic (“high impact industries”) and all other industries:

PPP Loans Outstanding to Borrowers by Industry

Table 19

March 31, 2021

Number

Amortized

(dollars in thousands)

  

of Loans

Cost Basis

PPP Loans Outstanding to Borrowers by Industry

High Impact Industries:

Food service

1,052

$

200,519

Automobile dealers

76

62,667

Retail

810

72,049

Hospitality/Hotel

174

81,303

Transportation

247

43,105

Total PPP Loans Outstanding to Borrowers Operating in High Impact Industries

2,359

459,643

All other industries (1)

6,665

699,121

Total PPP Loans Outstanding (2)

9,024

$

1,158,764

Total Loans and Leases

$

13,300,289

Ratio of PPP Loans Outstanding to Borrowers Operating in High Impact Industries to Total Loans and Leases

3.5

%

Ratio of PPP Loans Outstanding to Total Loans and Leases

8.7

%

(1)“All other industries” represent borrowers that received PPP loans that did not operate in the five high impact industries listed above, which is primarily comprised of the construction, health care, professional services, and administrative and support services industries.
(2)Outstanding loan balances are reported net of deferred loan costs and fees of $2.4 million and $25.4 million, respectively, at March 31, 2021.

Loans Modified in a Troubled Debt Restructuring

Table 1820 presents information on loans whose terms have been modified in a TDR as of March 31, 20202021 and December 31, 2019:2020:

Loans Modified in a Troubled Debt Restructuring

Table 18

Table 20

March 31, 

December 31, 

March 31, 

December 31, 

(dollars in thousands)

  

2020

  

2019

  

2021

  

2020

Commercial and industrial

$

8,011

$

4,919

$

4,583

$

2,298

Commercial real estate

678

692

7,635

7,126

Construction

716

Total commercial

8,689

5,611

12,934

9,424

Residential mortgage

9,807

10,487

11,929

7,553

Total residential

11,929

7,553

Consumer

15,763

Total

$

18,496

$

16,098

$

40,626

$

16,977

Loans modified in a TDR were $18.5$40.6 million as of March 31, 2020,2021, an increase of $2.4$23.6 million or 15% from December 31, 2019.2020. This increase was primarily due to an increaseincreases in consumer loans of $15.8 million, residential mortgages of $4.4 million and commercial and industrial loans of $3.1 million, partially offset by a decrease in residential mortgage loans of $0.7$2.3 million. As of March 31, 2020, $17.82021, $39.8 million or 96%98% of our loans modified in a TDR were performing in accordance with their modified contractual terms and were on accrual status.

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Generally, loans modified in a TDR are returned to accrual status after the borrower has demonstrated performance under the modified terms by making six consecutive timely payments. See “Note 4. Allowance for Credit Losses” contained in our unaudited interim consolidated financial statements and “Analysis of Financial Condition — COVID-19 Financial Hardship Relief Programs” for more information and a description of the modification programs that we currently offer to our customers.

As noted above, we have begun to providebeen providing our borrowers with opportunities to defer payments, or portions thereof. In the absence of intervening factors, such short-term modifications made on a good faith basis are not categorized as troubled debt restructurings, nor are loans granted payment deferrals related to COVID-19 reported as past due or placed on non-accrual status (provided the loans were not past due or on non-accrual status prior to the deferral).

Allowance for Credit Losses for Loans and Leases & Reserve for Unfunded Commitments

We adopted the provisions of Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments – Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments on January 1, 2020. This guidance changeschanged the accounting for credit losses from an “incurred loss” model, which estimates a loss allowance based on current known and inherent losses within a loan portfolio to an “expected loss” model, which estimates a loss based on losses expected to be recorded over the life of the loan portfolio.

Effective January 1, 2020, we recorded a pre-tax cumulative effect adjustment to increase the ACL by $0.8 million and to increase the reserve for unfunded commitments by $16.3 million. The Company’s ACL under CECL is significantly more dependent on the quantitative model and less on the qualitative assessment, compared to the previous incurred loss model. The increase in the ACL was primarily related to our indirect auto, commercial real estate and consumer loan products.  This was partially offset by the decrease in the ACL related to our commercial and industrial, home equity lines and residential real estate loan products. These directional changes were predominantly due to differences between the loss emergence periods previously used under the incurred loss methodology and the remaining life of the loan as required under CECL. The large increase to our reserve for unfunded commitments was primarily due to an increase in utilization rates estimated using our CECL methodology.

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Table 1921 presents an analysis of our ACL for the periods indicated:

Allowance for Credit Losses

Table 19

Table 21

Three Months Ended March 31, 

Three Months Ended March 31, 

(dollars in thousands)

  

2020

2019

2021

2020

Balance at Beginning of Period

$

130,530

$

141,718

$

208,454

$

130,530

Adjustment to Adopt ASC Topic 326

770

770

After Adoption of ASC Topic 326

131,300

141,718

208,454

131,300

Loans and Leases Charged-Off

Commercial Loans:

Commercial and industrial

(201)

(963)

(201)

Lease financing

(24)

Commercial real estate

(66)

Total Commercial Loans

(201)

(24)

(1,029)

(201)

Residential Loans:

Residential mortgage

(98)

Home equity line

(8)

(8)

Total Residential Loans

(8)

(98)

(8)

Consumer

(8,597)

(8,598)

(6,541)

(8,597)

Total Loans and Leases Charged-Off

(8,806)

(8,622)

(7,668)

(8,806)

Recoveries on Loans and Leases Previously Charged-Off

Commercial Loans:

Commercial and industrial

220

37

215

220

Commercial real estate

31

3

Construction

110

166

110

Total Commercial Loans

330

68

384

330

Residential Loans:

Residential mortgage

135

218

17

135

Home equity line

122

32

24

122

Total Residential Loans

257

250

41

257

Consumer

2,083

2,452

2,655

2,083

Total Recoveries on Loans and Leases Previously Charged-Off

2,670

2,770

3,080

2,670

Net Loans and Leases Charged-Off

(6,136)

(5,852)

(4,588)

(6,136)

Provision for Credit Losses - Loans and Leases

40,849

5,680

(3,500)

40,849

Balance at End of Period

$

166,013

$

141,546

$

200,366

$

166,013

Average Loans and Leases Outstanding

$

13,191,426

$

13,073,708

$

13,242,270

$

13,191,426

Ratio of Net Loans and Leases Charged-Off to Average Loans and Leases Outstanding(1)

0.19

%  

0.18

%  

0.14

%

0.19

%

Ratio of Allowance for Credit Losses for Loans and Leases to Loans and Leases Outstanding

1.24

%  

1.07

%  

1.51

%

1.24

%

(1)Annualized for the three months ended March 31, 20202021 and 2019.2020.

Tables 2022 and 2123 present the allocation of the ACL by loan and lease category, in both dollars and as a percentage of total loans and leases outstanding as of March 31, 20202021 and December 31, 2019:2020:

Allocation of the Allowance for Credit Losses by Loan and Lease Category

Table 20

Table 22

December 31, 

March 31, 

December 31, 

March 31, 

December 31, 

(dollars in thousands)

  

2020

  

2019

  

2021

  

2020

Commercial and industrial

$

20,884

$

28,975

$

27,322

$

24,711

Commercial real estate

42,838

22,325

51,691

58,123

Construction

8,824

4,844

10,552

10,039

Lease financing

851

424

3,197

3,298

Total commercial

73,397

56,568

92,762

96,171

Residential mortgage

30,021

29,303

38,471

40,461

Home equity line

6,556

9,876

6,668

7,163

Total residential

36,577

39,179

45,139

47,624

Consumer

56,039

34,644

62,465

64,659

Unallocated

139

Total Allowance for Credit Losses for Loans and Leases

$

166,013

$

130,530

$

200,366

$

208,454

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Allocation of the Allowance for Credit Losses by Loan and Lease Category (as a percentage of total loans and leases outstanding)

Allocation of the Allowance for Credit Losses by Loan and Lease Category (as a percentage of total loans and leases outstanding)

Table 21

Allocation of the Allowance for Credit Losses by Loan and Lease Category (as a percentage of total loans and leases outstanding)

Table 23

March 31, 

December 31, 

March 31, 

December 31, 

2021

2020

2020

2019

Allocated

Loan

Allocated

Loan

Allocated

Loan

Allocated

Loan

ACL as

category as

ACL as

category as

ACL as

category as

ACL as

category as

% of loan or

% of total

% of loan or

% of total

% of loan or

% of total

% of loan or

% of total

lease

loans and

lease

loans and

  

lease category

loans and leases

lease category

loans and leases

category

leases

category

leases

Commercial and industrial

0.69

%

22.61

%

1.06

%

20.76

%

0.88

%

23.47

%

0.82

%

22.74

%

Commercial real estate

1.26

25.51

0.64

26.22

1.52

25.54

1.71

25.55

Construction

1.54

4.28

0.93

3.93

1.43

5.56

1.36

5.54

Lease financing

0.36

1.77

0.21

1.53

1.34

1.79

1.34

1.85

Total commercial

1.01

54.17

0.82

52.44

1.24

56.36

1.30

55.68

Residential mortgage

0.82

27.45

0.78

28.53

1.04

27.93

1.10

27.78

Home equity line

0.74

6.66

1.11

6.76

0.83

6.06

0.85

6.34

Total residential

0.80

34.11

0.84

35.29

1.00

33.99

1.05

34.12

Consumer

3.57

11.72

2.14

12.27

4.87

9.65

4.78

10.20

Total

1.24

%

100.00

%

0.99

%

100.00

%

1.51

%

100.00

%

1.57

%

100.00

%

As of March 31, 2020,2021, the ACL was $166.0$200.4 million or 1.24%1.51% of total loans and leases outstanding, compared with an ACL of $130.5$208.5 million or 0.99%1.57% of total loans and leases outstanding as of December 31, 2019.2020. The level of the ACL was commensurate with the adverse impacts that COVID-19 is starting to havehaving on the Hawaii and global economy.

Net charge-offs of loans and leases were $4.6 million or 0.14% of total average loans and leases, on an annualized basis, for the three months ended March 31, 2021, compared to net charge-offs of $6.1 million or 0.19% of total average loans and leases, on an annualized basis, for the three months ended March 31, 2020 compared to $5.92020. Net charge-offs in our commercial lending portfolio were $0.6 million or 0.18% of total average loans and leases, on an annualized basis, for the three months ended March 31, 2019.2021. Net recoveries in our commercial lending portfolio were $0.1 million and nil for the three months ended March 31, 2020 and 2019, respectively.2020. Net charge-offs in our residential lending portfolio were $0.1 million for the three months ended March 31, 2021. Net recoveries in our residential lending portfolio were $0.2 million for the three months ended March 31, 2020. Net charge-offs in our consumer lending portfolio were $3.9 million and $0.3$6.5 million for the three months ended March 31, 20202021 and 2019, respectively. Our net recovery position in this portfolio segment is largely attributable to rising real estate prices in Hawaii. Net charge-offs in our consumer lending portfolio were $6.5 million and $6.1 million for the three months ended March 31, 2020, and 2019, respectively. Net charge-offs in our consumer portfolio segment include those related to credit card,cards, automobile loans, installment loans and small business lines of credit and reflect the inherent risk associated with these loans.

The increasedecrease in the ACL during the first quarter of 20202021 was primarily due to lower expected credit losses in the adverse economic impact thatcommercial real estate portfolio. However, we retained a COVID-19 is having and is expectedrelated overlay as a component of the ACL as Hawaii’s economy continues to continue to have on the global, national and local economies. Business closures and the ripple effect it has had and will continue to have on unemployment filings is expected to impact the ability of our borrowers to continue to remain current on their loans and leases.be significantly impacted by COVID-19. As noted earlier, a significant number of our customers (primarily individuals and small businesses) have taken advantage of payment deferral programs in assisting them while they may be temporarily unemployed or wherewhile their businesses have closed. We continue to closely monitor the length and severityimpact of the shut-down ofCOVID-19 on our tourism industry and stay-at-home orders. Once these measures are relaxed,the re-opening of the Hawaii economy under new guidelines. While we expect thathave begun to see and may continue to see a gradual improvement in unemployment as local consumption of goodsbusinesses and services will beginthe Hawaii tourism industry continues to resume over an extended period of time. Additionally,reopen in 2021 and the COVID-19 vaccine becomes more widely administered, the timing and significanceextent of anythe return of air travel and the recovery of the Hawaii tourism industry is highly uncertain and is dependent upon the number of cases declining around the globe.beyond our control.

As of March 31, 2020,2021, while the higher allocation of our ACL to our commercial, residential and consumer portfolio segments andwas slightly lower as compared to December 31, 2020, the lower allocation toACL was considered adequate based on our residential portfolio segment (which is secured by real estate), is primarily due toongoing analysis of estimated expected credit losses, relatedcredit risk profiles, current economic outlook, coverage ratios and other relevant factors.  We will continue to monitor factors that drive expected credit losses including COVID-19 and the impact that it will have on the Hawaii economy, local businesses and our customers. See “Note 4. Allowance for Credit Losses” contained in our unaudited interim consolidated financial statements for more information on the ACL.

Goodwill

Goodwill was $995.5 million as of both March 31, 20202021 and December 31, 2019.2020. Our goodwill originated from the acquisition of the Company by BNPPBNP Paribas in December of 2001. Goodwill generated in that acquisition was recorded on the balance sheet of the Bank as a result of push down accounting treatment, and remains on our consolidated balance sheets. Goodwill

The Company’s policy is not amortized but is subject, at a minimum, to annual testsassess goodwill for impairment at athe reporting unit level. Determining the amount of goodwill impairment,level on an annual basis or between annual assessments if any, includes assessinga triggering event occurs or circumstances change that would more likely than not reduce the fair value of thea reporting unit and comparing it tobelow its carrying amount. Impairment is the condition that exists when the carrying amount of thea reporting unit.unit exceeds its fair value. There was no impairment in our goodwill for the three months ended March 31, 2020.2021. Future events, including the ongoing impacts of the COVID-19 pandemic, that could cause a significant decline in our expected future cash flows or a significant adverse change in our business or the business climate may necessitate taking charges in future reporting periods related to the impairment of our goodwill and other intangible assets.

goodwill.

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Other Assets

Other assets were $594.4$567.9 million as of March 31, 2020, an increase2021, a decrease of $103.9$35.6 million or 21%6% from December 31, 2019.2020. This increasedecrease was primarily due to a $95.2$49.7 million increasedecrease in interest rate swap agreements, a $32.2 million increase in prepaid assets, partially offset by a $10.5$13.7 million decreaseincrease in current tax receivables and deferred tax assets.

Deposits

Deposits are the primary funding source for the Bank and are acquired from a broad base of local markets, including both individual and corporate customers. We obtain funds from depositors by offering a range of deposit types, including demand, savings, money market and time.

Table 2224 presents the composition of our deposits as of March 31, 20202021 and December 31, 2019:2020:

Deposits

Table 22

Table 24

March 31, 

December 31, 

March 31, 

December 31, 

(dollars in thousands)

 

2020

 

2019

 

2021

 

2020

Demand

$

5,745,539

$

5,880,072

$

8,175,075

$

7,522,114

Savings

5,213,471

4,998,933

6,141,161

6,020,075

Money Market

3,148,694

3,055,832

3,642,604

3,337,236

Time

2,912,298

2,510,157

2,174,841

2,348,298

Total Deposits(1)

$

17,020,002

$

16,444,994

$

20,133,681

$

19,227,723

(1)Public deposits were $1.6$1.4 billion as of March 31, 2020, an increase2021, a decrease of $555.2$269.1 million or 55%16% compared to December 31, 2019.2020.

Total deposits were $17.0$20.1 billion as of March 31, 2020,2021, an increase of $575.0$906.0 million or 3%5% from December 31, 2019.2020. The increase in deposit balances stemmed primarily from a $424.9$634.7 million increase in public timenon-public demand deposit balances, a $214.5$348.4 million increase in non-public savings deposit balances and a $92.9$305.4 million increase in non-public money market deposit balances, partially offset by a $134.5$227.3 million decrease in demandpublic savings deposit balances. The increase in public time deposits stemmed from the Company increasing itsWe increased our liquidity position in anticipation of a surge in funding needs, primarily due to our participation in the PPP and other additional liquidity needs.PPP.

Short-term and Long-term Borrowings

Short-term borrowings were $400.0 million as of both March 31, 2020 and December 31, 2019. These short-term FHLB fixed-rate advances have a weighted average interest rate of 2.84% and maturity dates in 2020.

Long-term borrowings were $200.0 million as of both March 31, 20202021 and December 31, 2019.2020. The Company'sCompany’s long-term borrowings included $200.0 million in FHLB fixed-rate advances with a weighted average interest rate of 2.73% and maturity dates ranging from 2023 to 2024. Long-term borrowings mature in excess of one year from the unaudited interim consolidated balance sheet date.

As of both March 31, 2021 and December 31, 2020, the available remaining borrowing capacity with the FHLB was $1.8$2.0 billion. The FHLB fixed ratefixed-rate advances and remaining borrowing capacity were secured by residential real estate loan collateral as of March 31, 20202021 and December 31, 2019.2020.

Pension and Postretirement Plan Obligations

We have a noncontributory qualified defined benefit pension plan, an unfunded supplemental executive retirement plan, a directors’ retirement plan (a non-qualified pension plan for eligible directors) and a postretirement benefit plan providing life insurance and healthcare benefits that we offer to our directors and employees, as applicable. The noncontributory qualified defined benefit pension plan, the unfunded supplemental executive retirement plan and the directors’ retirement plan are all frozen to new participants. On March 11, 2019, the Company’s board of directors approved an amendment to the SERP to freeze the SERP. As a result of such amendment, effective July 1, 2019, there are no new accruals of benefits, including service accruals. To calculate annual pension costs, we use the following key variables: (1) size of the employee population, length of service and estimated compensation increases; (2) actuarial assumptions and estimates; (3) expected long-term rate of return on plan assets; and (4) discount rate.

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Pension and postretirement benefit plan obligations, net of pension plan assets, were $122.0$127.6 million as of March 31, 2020,2021, a nominal increase from December 31, 2019.2020. This increase was primarily due to net periodic benefit costs for the three months ended March 31, 20202021 of $2.2$2.6 million, offset by payments of $2.2$2.1 million.

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See “Note 16.15. Noninterest Income and Noninterest Expense” contained in our unaudited interim consolidated financial statements for more information on our pension and postretirement benefit plans.

Foreign Activities

Cross-border outstandings are defined as loans (including accrued interest), acceptances, interest-bearing deposits with other banks, other interest-bearing investments and any other monetary assets which are denominated in dollars or other non-local currency. As of both March 31, 2021 and December 31, 2020, there were no aggregate cross-border outstandings in other countries which amounted to 0.75% to 1% of our total consolidated assets were approximately $163.5 million to Canada. As of December 31, 2019, aggregate cross-border outstandings in countries which amounted to 0.75% to 1% of our total consolidated assets were approximately $174.7 million to Japan and $162.1 million to Canada. Thereassets. Additionally, there were no cross-border outstandings in excess of 1% of our total consolidated assets as of both March 31, 20202021 and December 31, 2019.2020.

Capital

The bank regulators currently use a combination of risk-based ratios and a leverage ratio to evaluate capital adequacy. The Company and the Bank are subject to the federal bank regulators’ final rules implementing Basel III and various provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Capital Rules”).)

The Capital Rules, among other things impose a capital measure called “Common Equity Tier 1” (“CET1”), to which most deductions/adjustments to regulatory capital must be made. In addition, the Capital Rules specify that Tier 1 capital consists of CET1 and “Additional Tier 1 capital” instruments meeting certain specified requirements.

Under the Capital Rules, the minimum capital ratios are as follows:

4.5% CET1 capital to risk-weighted assets,
6.0% Tier 1 capital (that is, CET1 capital plus Additional Tier 1 capital) to risk-weighted assets,
8.0% Total capital (that is, Tier 1 capital plus Tier 2 capital) to risk-weighted assets, and
4.0% Tier 1 capital to average quarterly assets.

The Capital Rules also require a 2.5% capital conservation buffer designed to absorb losses during periods of economic stress. The capital conservation buffer is composed entirely of CET1, on top of these minimum risk weighted asset ratios, effectively resulting in minimum ratios of (i) 7% CET1toCET1 to risk-weighted assets, (ii) 8.5% Tier 1 capital to risk-weighted assets, and (iii) 10.5% total capital to risk-weighted assets.

As of March 31, 2020,2021, the Company’s capital levels remained characterized as “well capitalized” under the Capital Rules. Our regulatory capital ratios, calculated in accordance with the Capital Rules, are presented in Table 2325 below. There have been no conditions or events since March 31, 20202021 that management believes have changed either the Company’s or the Bank’s capital classifications.

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Regulatory Capital

Table 23

Table 25

March 31, 

December 31, 

March 31, 

December 31, 

(dollars in thousands)

  

2020

2019

  

2021

2020

Stockholders' Equity

$

2,664,685

$

2,640,258

$

2,683,630

$

2,744,104

Less:

Goodwill

995,492

995,492

995,492

995,492

Accumulated other comprehensive income (loss), net

4,129

(31,749)

Accumulated other comprehensive (loss) income, net

(43,435)

31,604

Common Equity Tier 1 Capital and Tier 1 Capital

$

1,665,064

$

1,676,515

$

1,731,573

$

1,717,008

Add:

Allowable Reserve for Loan and Lease Losses and Unfunded Commitments

178,711

131,130

Qualifying allowance for credit losses and reserve for unfunded commitments

169,681

172,950

Total Capital

$

1,843,775

$

1,807,645

$

1,901,254

$

1,889,958

Risk-Weighted Assets

$

14,292,355

$

14,110,799

$

13,509,716

$

13,769,885

Key Regulatory Capital Ratios

Common Equity Tier 1 Capital Ratio

11.65

%

11.88

%

12.82

%

12.47

%

Tier 1 Capital Ratio

11.65

%

11.88

%

12.82

%

12.47

%

Total Capital Ratio

12.90

%

12.81

%

14.07

%

13.73

%

Tier 1 Leverage Ratio

8.63

%

8.79

%

7.90

%

8.00

%

Total stockholders’ equity was $2.7 billion as of March 31, 2020, an increase2021, a decrease of $24.4$60.5 million or 1%2% from December 31, 2019.2020. The increasedecrease in stockholders’ equity was primarily due to earnings for the period of $38.9 million and a net changeunrealized loss in the fair value of our investment securities of $36.0 million. This was partially offset by$75.0 million, dividends declared and paid to the Company’s stockholders of $33.8 million and share repurchases of $9.5 million, partially offset by earnings for the cumulative effect adjustmentperiod of a change in accounting principle of $12.5 million and common stock repurchased of $5.0$57.7 million during the three months ended March 31, 2020.2021.

In February 2021, the Company announced a stock repurchase program for up to $75.0 million of its outstanding common stock during 2021. The timing and amount of stock repurchases, if any, are influenced by various internal and external factors.

In April 2020,2021, the Company’s Board of Directors declared a quarterly cash dividend of $0.26 per share on our outstanding shares. The dividend will be paid on June 5, 20204, 2021 to shareholders of record at the close of business on May 26, 2020.24, 2021.

Off-Balance Sheet Arrangements and Guarantees

Off-Balance Sheet Arrangements

We hold interests in several unconsolidated variable interest entities (“VIEs”). These unconsolidated VIEs are primarily low income housing tax credit investments in partnerships and limited liability companies. Variable interests are defined as contractual ownership or other interest in an entity that change with fluctuations in an entity’s net asset value. The primary beneficiary consolidates the VIE. Based on our analysis, we have determined that the Company is not the primary beneficiary of these entities. As a result, we do not consolidate these VIEs.

Guarantees

We sell residential mortgage loans inon the secondary market, primarily to Fannie Mae or Freddie Mac. The agreements under which we sell residential mortgage loans to Fannie Mae or Freddie Mac contain provisions that include various representations and warranties regarding the origination and characteristics of the residential mortgage loans. Although the specific representations and warranties vary among investors, insurance or guarantee agreements, they typically cover ownership of the loan, validity of the lien securing the loan, the absence of delinquent taxes or liens against the property securing the loan, compliance with loan criteria set forth in the applicable agreement, compliance with applicable federal, state and local laws and other matters. As of March 31, 20202021 and December 31, 2019,2020, the unpaid principal balance of our portfolio of residential mortgage loans sold was $2.4$2.0 billion and $2.3$2.2 billion, respectively. The agreements under which we sell residential mortgage loans require delivery of various documents to the investor or its document custodian. Although these loans are primarily sold on a non-recourse basis, we may be obligated to repurchase residential mortgage loans or reimburse investors for losses incurred if a loan review reveals that underwriting and documentation standards were potentially not met in the origination of those loans. Upon receipt of a repurchase request, we work with investors to arrive at a mutually agreeable resolution. Repurchase demands are typically reviewed on an individual loan by loan basis to validate the claims made by the investor to determine if a contractually required repurchase event has occurred. We manage the risk

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associated with potential repurchases or other forms of settlement through our underwriting and quality assurance practices and by servicing mortgage loans to meet investor and secondary market standards. For the three months

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ended March 31, 2020,2021, there was one repurchase of awere two residential mortgage loan of $0.3repurchases totaling $0.6 million and there were no pending repurchase requests.

In addition to servicing loans in our portfolio, substantially all of the loans we sell to investors are sold with servicing rights retained. We also service loans originated by other mortgage loan originators. As servicer, our primary duties are to: (1) collect payments due from borrowers; (2) advance certain delinquent payments of principal and interest; (3) maintain and administer any hazard, title or primary mortgage insurance policies relating to the mortgage loans; (4) maintain any required escrow accounts for payment of taxes and insurance and administer escrow payments; and (5) foreclose on defaulted mortgage loans, or loan modifications or short sales. Each agreement under which we act as servicer generally specifies a standard of responsibility for actions taken by the Company in such capacity and provides protection against expenses and liabilities incurred by the Company when acting in compliance with the respective servicing agreements. However, if we commit a material breach of obligations as servicer, we may be subject to termination if the breach is not cured within a specified period following notice. The standards governing servicing and the possible remedies for violations of such standards vary by investor. These standards and remedies are determined by servicing guides issued by the investors as well as the contract provisions established between the investors and the Company. Remedies could include repurchase of an affected loan. For the three months ended March 31, 2020,2021, we had no repurchase requests related to loan servicing activities, nor were there any pending repurchase requests as of March 31, 2020.2021.

Although to dateto-date repurchase requests related to representation and warranty provisions and servicing activities have been limited, it is possible that requests to repurchase mortgage loans may increase in frequency as investors more aggressively pursue all means of recovering losses on their purchased loans. However, as of March 31, 2020,2021, management believes that this exposure is not material due to the historical level of repurchase requests and loss trends and thus has not established a liability for losses related to mortgage loan repurchases. As of March 31, 2020, 99%2021, 97% of our residential mortgage loans serviced for investors were current. We maintain ongoing communications with investors and continue to evaluate this exposure by monitoring the level and number of repurchase requests as well as the delinquency rates in loans sold to investors.

Contractual Obligations

Our contractual obligations have not changed materially since previously reported as of December 31, 2019.2020.

Future Application of Accounting Pronouncements

For a discussion of the expected impact of accounting pronouncements recently issued but not adopted by us as of March 31, 2020,2021, see “Note 1. Organization and Basis of Presentation — Recent Accounting Pronouncements” to the unaudited interim consolidated financial statements for more information.

Risk Governance and Quantitative and Qualitative Disclosures About Market Risk

Managing risk is an essential part of successfully operating our business. Management believes that the most prominent risk exposures for the Company are credit risk, market risk, liquidity risk management, capital management and operational risk. See “Analysis of Financial Condition — Liquidity” and “—Capital” sections of this MD&A for further discussions of liquidity risk management and capital management, respectively.

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Credit Risk

Credit risk is the risk that borrowers or counterparties will be unable or unwilling to repay their obligations in accordance with the underlying contractual terms. We manage and control credit risk in the loan and lease portfolio by adhering to well-defined underwriting criteria and account administration standards established by management. Written credit policies document underwriting standards, approval levels, exposure limits and other limits or standards deemed necessary and prudent. Portfolio diversification at the obligor, industry, product, and/or geographic location levels is actively managed to mitigate concentration risk. In addition, credit risk management includes an independent credit review process that assesses compliance with commercial, real estate and consumer credit policies, risk ratings and other critical credit information. In addition to implementing risk management practices that are based upon established and sound lending practices, we adhere to sound credit principles. We understand and evaluate our customers’ borrowing needs and capacity to repay, in conjunction with their character and history.

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Management has identified three categories of loans that we use to develop our systematic methodology to determine the Allowance:ACL: commercial, residential and consumer.

Commercial lending is further categorized into four distinct classes based on characteristics relating to the borrower, transaction and collateral. These classes are: commercial and industrial, commercial real estate, construction and lease financing. Commercial and industrial loans are primarily for the purpose of financing equipment acquisition, expansion, working capital and other general business purposes by medium to larger Hawaii based corporations, as well as U.S. mainland and international companies. Commercial and industrial loans are typically secured by non-real estate assets whereby the collateral is trading assets, enterprise value or inventory. As with many of our customers, our commercial and industrial loan customers are heavily dependent on tourism, government expenditures and real estate values. Commercial real estate loans are secured by real estate, including but not limited to structures and facilities to support activities designated as retail, health care, general office space, warehouse and industrial space. Our Bank’s underwriting policy generally requires that net cash flows from the property be sufficient to service the debt while still maintaining an appropriate amount of reserves. Commercial real estate loans in Hawaii are characterized by having a limited supply of real estate at commercially attractive locations, long delivery time frames for development and high interest rate sensitivity. Our construction lending portfolio consists primarily of land loans, single family and condominium development loans. Financing of construction loans is subject to a high degree of credit risk given the long delivery time frames for such projects. Construction lending activities are underwritten on a project financing basis whereby the cash flows or lease rents from the underlying real estate collateral or the sale of the finished inventory is the primary source of repayment. Market feasibility analysis is typically performed by assessing market comparables, market conditions and demand in the specific lending area and general community. We require presales of finished inventory prior to loan funding. However, because this analysis is typically performed on a forward looking basis, real estate construction projects typically present a higher risk profile in our lending activities. Lease financing activities include commercial single investor leases and leveraged leases used to purchase items ranging from computer equipment to transportation equipment. Underwriting of new leasing arrangements typically includes analyzing customer cash flows, evaluating secondary sources of repayment, such as the value of the leased asset, the guarantors’ net cash flows as well as other credit enhancements provided by the lessee.

Residential lending is further categorized into the following classes: residential mortgages (loans secured by 1-4 family residential properties and home equity loans) and home equity lines of credit. Our Bank’s underwriting standards typically require LTV ratios of not more than 80%, although higher levels are permitted with accompanying mortgage insurance. First mortgage loans secured by residential properties generally carry a moderate level of credit risk, with an average loan size of approximately $349,000.$363,000. Residential mortgage loan production is added to our loan portfolio or is sold in the secondary market, based on management’s evaluation of our liquidity, capital and loan portfolio mix as well as market conditions. Changes in interest rates, the economic environment and other market factors have impacted, and will likely continue to impact, the marketability and value of collateral and the financial condition of our borrowers which impacts the level of credit risk inherent in this portfolio, although we remain in a supply constrained housing environment in Hawaii. Geographic concentrations exist for this portfolio as nearly all residential mortgage loans and home equity lines of credit are for residences located in Hawaii, Guam or Saipan. These island locales are susceptible to a wide array of potential natural disasters including, but not limited to, hurricanes, floods, tsunamis and earthquakes. We offer home equity lines of credit with variable rates; fixed rate lock options may be available post-closing. All lines are underwritten at 2% over the fully indexed rate. Our procedures for underwriting home equity lines of credit include an assessment of an applicant’s overall financial capacity and repayment ability. Decisions are primarily based on repayment ability via debt-to-income ratios, LTV ratios and an evaluation of credit history.

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Consumer lending is further categorized into the following classes of loans: credit cards, automobile loans and other consumer-related installment loans. Consumer loans are either unsecured or secured by the borrower’s personal assets. The average loan size is generally small and risk is diversified among many borrowers. We offer a wide array of credit cards for business and personal use. In general, our customers are attracted to our credit card offerings on the basis of price, credit limit, reward programs and other product features. Credit card underwriting decisions are generally based on repayment ability of our borrower via DTI ratios, credit bureau information, including payment history, debt burden and credit scores, such as FICO, and analysis of financial capacity. Automobile lending activities include loans and leases secured by new or used automobiles. We originate the majority of our automobile loans and leases on an indirect basis through selected dealerships. Our procedures for underwriting automobile loans include an assessment of an applicant’s overall financial capacity and repayment ability, credit history and the ability to meet existing obligations and payments on the proposed loan or lease. Although an applicant’s creditworthiness is the primary consideration, the underwriting process also includes a comparison of the value of the collateral security to the proposed loan amount. We require borrowers to maintain full coverage automobile insurance on automobile loans and leases, with the Bank listed as either

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the loss payee or additional insured. Installment loans consist of open and closed end facilities for personal and household purchases. We seek to maintain reasonable levels of risk in installment lending by following prudent underwriting guidelines which include an evaluation of personal credit history and cash flow.

In addition to geographic concentration risk, we also monitor our exposure to industry risk. While the Bank, our customers and our results of operations could be adversely impacted by events affecting the tourism industry, we also monitor our other industry exposures, including, but not limited to, our exposures in the oil, gas and energy industries. As of March 31, 20202021 and December 31, 2019,2020, we did not have material exposures to customers in the oil, gas and energy industries.

Market Risk

Market risk is the potential of loss arising from changes in interest rates, foreign exchange rates, equity prices and commodity prices, including the correlation among these factors and their volatility. When the value of an instrument is tied to such external factors, the holder faces market risk. We are exposed to market risk primarily from interest rate risk, which is defined as the risk of loss of net interest income or net interest margin because of changes in interest rates.

The potential cash flows, sales or replacement value of many of our assets and liabilities, especially those that earn or pay interest, are sensitive to changes in the general level of interest rates. In the banking industry, changes in interest rates can significantly impact earnings and the safety and soundness of an entity.

Interest rate risk arises primarily from our core business activities of extending loans and accepting deposits. This occurs when our interest earning loans and interest bearing deposits mature or reprice at different times, on a different basis or in unequal amounts. Interest rates may also affect loan demand, credit losses, mortgage origination volume, pre- payment speeds and other items affecting earnings.

Many factors affect our exposure to changes in interest rates, such as general economic and financial conditions, customer preferences, historical pricing relationships and repricing characteristics of financial instruments. Our earnings are affected not only by general economic conditions, but also by the monetary and fiscal policies of the United States and its agencies, particularly the Federal Reserve. The monetary policies of the Federal Reserve can influence the overall growth of loans, investment securities and deposits and the level of interest rates earned on assets and paid for liabilities.

Market Risk Measurement

We primarily use net interest income simulation analysis to measure and analyze interest rate risk. We run various hypothetical interest rate scenarios and compare these results against a measured base case scenario. Our net interest income simulation analysis incorporates various assumptions, which we believe are reasonable but which may have a significant impact on results. These assumptions include: (1) the timing of changes in interest rates, (2) shifts or rotations in the yield curve, (3) re-pricing characteristics for market rate sensitive instruments on and off-balance sheet, (4) differing sensitivities of financial instruments due to differing underlying rate indices and (5) varying loan prepayment speeds for different interest rate scenarios. Because of limitations inherent in any approach used to measure interest rate risk, simulation results are not intended as a forecast of the actual effect of a change in market interest rates on our results but rather as a means to better plan and execute appropriate asset liability management strategies to manage our interest rate risk.

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Table 2426 presents, for the twelve months subsequent to March 31, 20202021 and December 31, 2019,2020, an estimate of the changes in net interest income that would result from ramps (gradual changes) and shocks (immediate changes) in market interest rates, moving in a parallel fashion over the entire yield curve, relative to the measured base case scenario. Ramp scenarios assume interest rates move gradually in parallel across the yield curve relative to the base case scenario. Shock scenarios assume an immediate and sustained parallel shift in interest rates across the entire yield curve, relative to the base case scenario. The base case scenario assumes that the balance sheet isand interest rates are generally unchanged. We evaluate the sensitivity by using a static forecast, where the balance sheets as of March 31, 20202021 and December 31, 20192020 are held constant.

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Net Interest Income Sensitivity Profile - Estimated Percentage Change Over 12 Months

Table 24

Table 26

Static Forecast

Static Forecast

Static Forecast

Static Forecast

March 31, 2020

December 31, 2019

March 31, 2021

December 31, 2020

Ramp Change in Interest Rates (basis points)

+100

4.5

%

4.0

%

6.3

%

6.4

%

+50

2.2

1.9

3.2

3.2

(50)

(2.1)

(2.3)

(1.6)

(1.7)

(100)

(4.1)

(4.4)

(2.4)

(2.5)

Immediate Change in Interest Rates (basis points)

  

  

  

  

+100

10.3

%

8.9

%

12.4

%

12.4

%

+50

5.0

4.4

6.3

6.3

(50)

(5.2)

(4.9)

(2.9)

(3.0)

(100)

(8.9)

(9.6)

(4.7)

(4.4)

The table above shows the effects of a simulation which estimates the effect of a gradual and immediate sustained parallel shift in the yield curve of −100, −50, +50 and +100 basis points in market interest rates over a twelve-month period on our net interest income.

Currently, our interest rate profile is such that we project net interest income will benefit from higher interest rates as our assets would reprice faster and to a greater degree than our liabilities, while in the case of lower interest rates, our assets would reprice downward and to a greater degree than our liabilities.

Under the static balance sheet forecast as of March 31, 2020,2021, our net interest income sensitivity profile is more sensitiverelatively unchanged in higher interest rate scenarios and generally less sensitive in lower interest rate scenarios as compared to similar forecasts as of December 31, 2019.2020. The sensitivity impactsoutcomes described above are primarily due to lowerthe impact of holding a larger federal funds position being offset by market interest rates being higher as of March 31, 20202021 as compared with December 31, 2019, which2020. A larger federal funds position has the effect of magnifying the impact of higher interest rate scenarios. Higher market interest rates have the effect of lower prepayments on loans and investment securities and reinvestments which occur at lower rates.securities. Because market interest rates have been approachingremain near an interest rate floor, this dampens the impact of athe lower interest rate scenario of 100 basis pointsscenarios for both ramp and shock scenarios.

The comparisons above provide insight into the potential effects of changes in interest rates on net interest income. The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising and falling rates and has adopted strategies which minimize the impact of such risks.

We also have longer term interest rate risk exposures which may not be appropriately measured by net interest income simulation analysis. We use market value of equity (“MVE”) sensitivity analysis to study the impact of long termlong-term cash flows on earnings and capital. MVE involves discounting present values of all cash flows of on-balance sheet and off-balance sheet items under different interest rate scenarios. The discounted present value of all cash flows represents our MVE. MVE analysis requires modifying the expected cash flows in each interest rate scenario, which will impact the discounted present value. The amount of base case measurement and its sensitivity to shifts in the yield curve allow management to measure longer term repricing option risk in the balance sheet.

We also analyze the historical sensitivity76

Table of our interest bearing transaction accounts to determine the portion that it classifies as interest rate sensitive versus the portion classified over one year. This analysis divides interest bearing assets and liabilities into maturity categories and measures the “gap” between maturing assets and liabilities in each category.Contents

Limitations of Market Risk Measures

The results of our simulation analyses are hypothetical, and a variety of factors might cause actual results to differ substantially from what is depicted. For example, if the timing and magnitude of interest rate changes differ from those projected, our net interest income might vary significantly. Non parallel yield curve shifts such as a flattening or steepening of the yield curve or changes in interest rate spreads would also cause our net interest income to be different from that depicted. An increasing interest rate environment could reduce projected net interest income if deposits and other short-term liabilities re-price faster than expected or faster than our assets re-price. Actual results could differ from those projected if we grow assets and liabilities faster or slower than estimated, if we experience a net outflow of deposits or if our mix of assets and liabilities otherwise changes. For example, while we maintain relatively high levels of liquidity, a

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faster than expected withdrawal of deposits out of the bank may cause us to seek higher cost sources of funding. Actual results could also differ from those projected if we experience substantially different prepayment speeds in our loan portfolio than those assumed in the simulation analyses. Finally, these simulation results do not consider all the actions that we may undertake in response to potential or actual changes in interest rates, such as changes to our loan, investment, deposit, funding or hedging strategies.

Market Risk Governance

We seek to achieve consistent growth in net interest income and capital while managing volatility arising from changes in market interest rates. The objective of our interest rate risk management process is to increase net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

To manage the impact on net interest income, we manage our exposure to changes in interest rates through our asset and liability management activities within guidelines established by our ALCO and approved by our board of directors. The ALCO has the responsibility for approving and ensuring compliance with the ALCO management policies, including interest rate risk exposures. The objective of our interest rate risk management process is to maximize net interest income while operating within acceptable limits established for interest rate risk and maintaining adequate levels of funding and liquidity.

Through review and oversight by the ALCO, we attempt to engage in strategies that neutralize interest rate risk as much as possible. Our use of derivative financial instruments, as detailed in “Note 12.11. Derivative Financial Instruments” to the unaudited interim consolidated financial statements, has generally been limited. This is due to natural on balance sheet hedges arising out of offsetting interest rate exposures from loans and investment securities with deposits and other interest-bearing liabilities. In particular, the investment securities portfolio is utilized to manage the interest rate exposure and sensitivity to within the guidelines and limits established by the ALCO. We utilize natural and offsetting economic hedges in an effort to reduce the need to employ off-balance sheet derivative financial instruments to hedge interest rate risk exposures. Expected movements in interest rates are also considered in managing interest rate risk. Thus, as interest rates change, we may use different techniques to manage interest rate risk.

Management uses the results of its various simulation analyses to formulate strategies to achieve a desired risk profile within the parameters of our capital and liquidity guidelines.

In addition, our business relies upon a large volume of loans, derivative contracts and other financial instruments with attributes that are either directly or indirectly dependent on LIBOR to establish their interest rate and/or value. In 2017, the U.K. Financial Conduct Authority announced that it would no longer compel banks to submit rates for the calculation of LIBOR after 2021. The administrator of LIBOR has stated it will extend publication of the most commonly used U.S. Dollar LIBOR settings to June 30, 2023 and to cease publishing other LIBOR settings on December 31, 2021. The U.S. federal banking agencies issued guidance strongly encouraging banking organizations to cease using U.S. dollar LIBOR as a reference rate in new contracts as soon as practicable and in any event by December 31, 2021. It is not possible to know whether LIBOR will continue to be viewed as an acceptable market benchmark, what rate or rates may become accepted alternatives to LIBOR or what the effect of any such changes in views or alternatives may have on the financial markets for LIBOR-linked financial instruments. The full impact of alternatives to LIBOR on the valuations, pricing and operation of our financial instruments is not yet known; however, the primary instruments that may be impacted include loans, securities and derivatives indexed to LIBOR that mature after December 31, 2021. We have established a working group, consisting of key stakeholders from throughout the Company, to monitor developments relating to LIBOR uncertainty and changes and to guide the Bank’s response. This team is currently working to ensure that our technology systems are prepared for the transition, our loan documents that reference LIBOR-based rates have been appropriately amended to reference other methods of interest rate determinations and internal and external stakeholders are apprised of the transition.

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Operational Risk

Operational risk is the risk of loss arising from inadequate or failed processes, people or systems, external events (such as natural disasters), or compliance, reputational or legal matters, including the risk of loss resulting from fraud, litigation and breaches in data security. Operational risk is inherent in all of our business ventures and the management of that risk is important to the achievement of our objectives. We have a framework in place that includes the reporting and assessment of any operational risk events, and the assessment of our mitigating strategies within our key business lines. This framework is implemented through our policies, processes and reporting requirements. We measure and report operational risk using the seven operational risk event types projected by the Basel Committee on Banking Supervision in Basel II: (1) external fraud; (2) internal fraud; (3) employment practices and workplace safety; (4) clients, products and business practices; (5) damage to physical assets; (6) business disruption and system failures; and (7) execution, delivery and process management. Our operational risk review process is also a core part of our assessment of material new products or activities.

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Critical Accounting Policies

Our interim consolidated financial statements were prepared in accordance with GAAP and follow general practices within the industries in which we operate. The most significant accounting policies we follow are presented in “Note 1. Organization and Summary of Significant Accounting Policies” in the notes to the consolidated financial statements included in our Form 10-K for the year ended December 31, 2019. Application of these principles requires us to make estimates, assumptions and judgments that affect the amounts reported in the consolidated financial statements and accompanying notes. Most accounting policies are not considered by management to be critical accounting policies. Several factors are considered in determining whether or not a policy is critical in the preparation of the consolidated financial statements. These factors include among other things, whether the policy requires management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. The accounting policies which we believe to be most critical in preparing our consolidated financial statements are those that are related to the determination of the ACL, fair value estimates, pension and postretirement benefit obligations and income taxes. An updated discussion of the ACL is presented below as a result of our adoption of the CECL standard on January 1, 2020.  

Allowance for Credit Losses

Management's evaluation of the adequacy of the ACL is often the most critical of accounting estimates for a financial institution. Our determination of the amount of the ACL is a critical accounting estimate as it requires significant reliance on the accuracy of credit risk ratings on individual borrowers, the use of estimates and significant judgment as to the amount and timing of expected future cash flows on impaired loans, significant reliance on estimated loss rates on portfolios and consideration of our quantitative and qualitative evaluation of macro-economic factors and trends. While our methodology in establishing the ACL attributes portions of the ACL to the commercial, residential real estate and consumer portfolio segments, the entire ACL is available to absorb credit losses in the total loan and lease portfolio.

The ACL is a valuation account that is deducted from the amortized cost basis of loans and leases to present the net amount expected to be collected from loans and leases. Loans and leases are charged-off against the ACL when management believes the uncollectibility of a loan or lease balance is confirmed. Expected recoveries do not exceed the aggregate of amounts previously charged-off and expected to be charged-off. Changes in the ACL and, therefore, in the related Provision, can materially affect net income. In applying the judgment and review required to determine the ACL, management considers changes in economic conditions, customer behavior, and collateral value, among other factors. From time to time, economic factors or business decisions may affect the composition and mix of the loan and lease portfolio, causing management to increase or decrease the ACL.

The following are some of the significant judgments and inherent limitations which affect the estimate of the ACL:

The Accuracy of Internal Credit Risk Ratings, Monitoring of Loans Past Due and Delinquency Trends. The ACL related to our commercial portfolio segment is generally most sensitive to the accuracy of internal credit risk ratings assigned to each borrower. Commercial loan risk ratings are evaluated based on each situation by experienced senior credit officers and are subject to periodic review by an independent internal team of credit specialists.
Data. We have applied considerable judgments about the sufficiency and applicability of our internal data to provide an accurate view of historical loss information.   For each of our portfolio segments we have examined between 8 and 12 years of historical data. For many of our residential real estate and consumer loan classes, we have assumed that the historical loss period observed is sufficient to capture a full credit loss cycle and that the credit loss exposures observed over this historical loss period are representative of those for which we will be making estimates of future expected credit losses under CECL. In making this assumption, we have relied on the fact that the historical loss period incorporated the most recent observed recessionary period as well as the subsequent period of sustained recovery and growth.

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Reasonable and Supportable Forecast Period. For contractual periods which extend beyond the one-year reasonable and supportable forecast period, management elected an immediate reversion to the mean approach. Management will continue to assess whether a one-year reasonable and supportable forecast period is appropriate.  Changes to the economic environment and uncertainty with regards to the timing and extent of an economic recovery may result in management decreasing or increasing the current reasonable and supportable forecast period.
Qualitative Adjustments to the Reasonable and Supportable Forecast Period. The Bank’s economic forecast team meets to discuss possible qualitative adjustments that should be considered in estimating the ACL. These qualitative adjustments could be attributable to forecasted levels of employment, visitor arrivals and spending, interest rates and real estate prices. Various economic forecasts ranging from mild, medium to severe are evaluated to forecast losses over the reasonable and supportable forecast period. Such qualitative adjustments are highly subjective and are a result of significant management judgment and estimation.
Identification and Measurement of Individually Assessed Loans, including Loans Modified in a TDR. Our experienced senior credit officers may consider a loan impaired based on their evaluation of current information and events, including loans modified in a TDR. The measurement of impairment is typically based on an analysis of the present value of expected future cash flows. The development of these expectations requires significant management judgment and estimation.

See “Note 1. Organization and Basis of Presentation” and “Note 4. Allowance for Credit Losses” in the notes to the interim consolidated financial statements for more information on the ACL.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

See “Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations — Risk Governance and Quantitative and Qualitative Disclosures About Market Risk.”

ITEM 4. CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

The Company’s management, including the Chief Executive Officer and Chief Financial Officer, conducted an evaluation of the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of March 31, 2020.2021.  The Company’s disclosure controls and procedures are designed to ensure that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure. Based on this evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective as of March 31, 2020.2021

Changes in Internal Control over Financial Reporting

There were no changes in the Company’s internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the quarter ended March 31, 20202021 that have materially affected or are reasonably likely to materially affect the Company’s internal control over financial reporting.

PART II – OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

The Company operates in a highly regulated environment. From time to time, the Company is party to various litigation matters incidental to the conduct of our business. We are not presently party to any legal proceedings the resolution of which we believe would have a material adverse effect on our business, prospects, financial condition, liquidity, results of operation, cash flows or capital levels.

ITEM 1A. RISK FACTORS

In light of recent developments relating to COVID-19, the Company is supplementing its risk factors contained in Item 1A of Part I of the Company’s Annual Report on Form 10-K for the year ended December 31, 2019,2020, filed with the SEC on February 27, 2020. The following25, 2021 contain a discussion of our risk factors should be read in conjunction with the risk factors in the Annual Report on Form 10-K.factors. Except as the below risk factor supplements those described in the Annual Report on Form 10-K and otherwise to the extent that additional factual information disclosed in this Quarterly Report on Form 10-Q relates to such risk factors, there are no material changes from the risk factors as disclosed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019.

The Coronavirus Disease (COVID-19) pandemic and measures intended to prevent its spread are adversely affecting us and our customers, counterparties, employees, and third-party service providers, and the adverse impacts on our business, financial position, results of operations, and prospects could be significant and difficult to predict.

The spread of COVID-19 has created a global public health crisis that has resulted in widespread volatility, uncertainty and deteriorations in business, economic, and market conditions. The extent of the impact of the COVID-19 pandemic on our capital, liquidity, and other financial positions and on our business, results of operations, and prospects will depend on a number of evolving factors, including:2020.

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The duration, extent, and severity of the pandemic. COVID-19 does not yet appear to be contained and could affect significantly more households and businesses. The duration and severity of the pandemic continue to be impossible to predict.

The response of governmental and nongovernmental authorities. Both domestic and international governments have taken extraordinary measures in an effort to contain the spread of COVID-19. These measures have primarily been directed toward curtailing household and business activity and include, among other things, travel bans and restrictions, quarantines, shelter in place or total lock-down orders and business limitations and shutdowns. These actions have a particularly meaningful impact on the travel and tourism industry, which is significant in a number of our key markets. For example, in Hawaii, our primary market, the Governor of the State of Hawaii became the first in the nation to enact an emergency order requiring that all individuals, both residents and visitors, arriving or returning to the State of Hawaii to a mandatory 14-day self-quarantine, essentially bringing the Hawaii tourism industry to a halt. Subsequently, this stay-at-home order has been extended to May 31, 2020, prolonging the slowdown in business and economic activity amid uncertainty regarding the containment or otherwise of COVID-19.

The effect on economies and markets. Whether the actions of governmental and nongovernmental authorities will be successful in mitigating the adverse effects of COVID-19 is unclear. To date, these measures have contributed to a significant increase in unemployment, a reduction in consumer confidence and spending, and significant volatility in equity markets, as well as a general downturn in business activity. All of these impacts have had, and could continue to have, a significant impact on asset values in Hawaii or credit defaults among our borrowers. While the United States government has taken steps to attempt to mitigate some of the more severe anticipated economic effects of the virus, including the passage of the CARES Act, there can be no assurance that such steps will be effective or achieve their desired results in a timely fashion.

The decline in interest rates. Governmental actions are meaningfully influencing the interest-rate environment, which could adversely affect our results of operations and financial condition. For example, interest rates have also recently experienced a significant decline. On March 3, 2020, the 10-year Treasury yield fell below 1.00% for the first time, and the Federal Reserve reduced the target federal funds rate by 50 basis points to a range of 1.00% to 1.25%. On March 15, 2020, the Federal Reserve further reduced the target federal funds rate by 100 basis points to a range of 0.00% to 0.25% and announced a $700 billion quantitative easing program in response to the expected economic downturn caused by the COVID-19 pandemic. Additionally, the Federal Reserve reduced the interest that it pays on excess reserves from 1.60% to 1.10% on March 3, 2020, and then further to 0.10% on March 15, 2020. These reductions in interest rates, especially if prolonged, may adversely affect our net interest income, margins and profitability and therefore our financial prospects and results.

The disruption to our business. As a result of the various restrictions being implemented by governments to contain the spread of COVID-19, we have experienced, and expect to continue to experience, significant disruption to our business and processes. Such disruptions include a significant portion of our employees transitioning to working from home. These changes to the delivery of our services increase the risk of operational failures and the risk of cyberfraud given the increase in online and remote activity. Such risks, should they materialize, may impact our reputation, increase our costs and adversely impact our business, financial position, results of operations, and prospects.

We are unable to estimate the impact of COVID-19 on our business and operations at this time. Should it continue for an extended period or increase in severity, the pandemic could cause us to experience higher credit losses in our lending portfolio, impairment of our goodwill and other financial assets, further reduced demand for our products and services, and other negative impacts on our financial position, results of operations, and prospects. Sustained adverse effects may also prevent us from satisfying our minimum regulatory capital ratios and other supervisory requirements or result in downgrades in our credit ratings.

In April, 2020, we announced programs to support customers, employees, and communities during the COVID-19 pandemic. These programs may negatively impact our revenue and other results of operations in the near term and, if not effective in mitigating the effect of COVID-19 on our customers, may adversely affect our business and results of operations more substantially over a longer period of time. Furthermore, in an effort to support our communities during the pandemic, we are participating in the PPP under the CARES Act by making loans to small businesses that are subject to the terms and conditions of the PPP. We face increased risks related to non-compliance by borrowers with the terms of

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the PPP. Additionally, we face risk on PPP loans if there is a deficiency in the manner in which the loan was originated, funded or serviced by us, such as an issue with the eligibility of a borrower to receive a PPP loan or the amount of such loan, which may or may not be related to the ambiguity in the laws, rules and guidance regarding the operation of the PPP. If the SBA determines there is a deficiency, the SBA may deny its liability under the guaranty, reduce the amount of the guaranty, or, if it has already paid under the guaranty, seek recovery of any loss related to the deficiency from us. If borrowers under PPP loans fail to qualify for loan forgiveness, we are at the heightened risk of holding such loans at unfavorable interest rates with no collateral and no guarantors.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The following table provides certain information with respect to our purchases of shares of the Company’s common stock during the three months ended March 31, 2020:2021:

Issuer Purchases of Equity Securities

Total Number of

Approximate Dollar

Total Number of

Approximate Dollar

Shares Purchased

Value of Shares

Shares Purchased

Value of Shares

Total Number

Average

as Part of Publicly

that May Yet Be

Total Number

Average

as Part of Publicly

that May Yet Be

of Shares

Price Paid

Announced Plans or

Purchased Under the

of Shares

Price Paid

Announced Plans or

Purchased Under the

Period

Purchased1

per Share

Programs

Plans or Programs2

Purchased1

per Share

Programs

Plans or Programs2

January 1, 2020 through January 31, 2020

-

$

-

-

$

80,000,000

February 1, 2020 through February 29, 2020

-

-

-

80,000,000

March 1, 2020 through March 31, 2020

274,120

21.64

217,759

75,000,013

January 1, 2021 through January 31, 2021

144

$

23.58

-

$

-

February 1, 2021 through February 28, 2021

97,460

25.64

23,000

74,331,603

March 1, 2021 through March 31, 2021

328,825

28.63

309,464

65,457,214

Total

274,120

$

21.64

217,759

426,429

$

27.94

332,464

(1)Includes 56,36193,965 shares acquired from employees to satisfy income tax withholding requirements in connection with vested share awards during the three months ended March 31, 2020.2021.
(2)In January 2020,February 2021, the Company announced a stock repurchase program for up to $80$75 million of its outstanding common stock during 2020.2021. As of March 31, 2020, $75.02021, $65.5 million remained of the $80$75 million total repurchase amount authorized under the stock repurchase program for 2020.2021. The timing and amount of stock repurchases are influenced by various internal and external factors. In April 2020, the Company’s Board of Directors voted to suspend the stock repurchase program. The Company retains the ability to reinstate its stock repurchase program as the Board of Directors determines.

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ITEM 6. EXHIBITS

A list of exhibits to this Form 10-Q is set forth on the Exhibit Index and is incorporated herein by reference.

Exhibit Index

Exhibit Number

10.1

First Hawaiian, Inc. 2016 Omnibus Incentive Compensation Plan Form of Restricted Stock Unit Award Agreement (incorporated by reference to Exhibit 10.1 to the Current Report on Form 8-K filed by First Hawaiian, Inc. on February 4, 2021 (File No. 001-14585))

10.2

First Hawaiian, Inc. Long-Term Incentive Plan Form of Performance Share Unit Award Agreement (incorporated by reference to Exhibit 10.2 to the Current Report on Form 8-K filed by First Hawaiian, Inc. on February 4, 2021 (File No. 001-14585))

31.1

Certification of Chief Executive Officer Pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as Amended, Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2

Certification of Chief Financial Officer Pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as Amended, Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32.1

Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

32.2

Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101.INS

XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document

101.SCH

Inline XBRL Taxonomy Extension Schema Document

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document

101.PRE

Inline XBRL Taxonomy Extension Presentation Linkbase Document

101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document

104

Cover Page Interactive Data File – the cover page XBRL tags are embedded within the Inline XBRL document (included in Exhibit 101)

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Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

Date: May 8, 20203, 2021

First Hawaiian, Inc.

By:

/s/ Robert S. Harrison

Robert S. Harrison

Chairman of the Board, President and Chief Executive Officer

(Principal Executive Officer)

By:

/s/ Ravi Mallela

Ravi Mallela

Chief Financial Officer

(Principal Financial Officer and Principal Accounting Officer)

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