UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)

⌧QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended ~~September 30, 2020~~March 31, 2021

◻TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from ___ to ___

Commission file number: 001-34785

XpresSpa Group, Inc.

(Exact Name of Registrant as Specified in its Charter)

Delaware		20-4988129
(State or other jurisdiction of incorporation or organization)		(I.R.S. Employer Identification No.)

254 West 31^st Street, 11th Floor, New York, NY		10001
(Address of principal executive offices)		(Zip Code)

(Registrant’s Telephone Number, Including Area Code): (212) 309-7549

Securities registered pursuant to Section 12(b) of the Act:


Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, par value $0.01 per share	XSPA	The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ⌧ No ◻

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ⌧ No ◻

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act:

Large accelerated filer	◻	Accelerated filer	◻
Non-accelerated filer	⌧	Smaller reporting company	⌧
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ◻

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ◻ No ⌧

As of ~~November 9, 2020, 69,514,905~~May 13, 2021, 105,310,365 shares of the registrant’s common stock were outstanding.

Table of Contents

XpresSpa Group, Inc. and Subsidiaries

Table of Contents

PART I - FINANCIAL INFORMATION

Item 1.Condensed Consolidated Financial Statements (Unaudited)

XpresSpa Group, Inc. and Subsidiaries

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited)

(In thousands, except share and per share data)


	September 30,		December 31,		March 31,		December 31,
	2020		2019		2021		2020
Current assets
Cash and cash equivalents	$	61,894	$	2,184	$	102,649	$	89,801
Accounts receivable, net						3,019		-
Inventory		638		647		1,165		657
Other current assets		1,336		1,102		956		1,321
Total current assets		63,868		3,933		107,789		91,779

Restricted cash		701		451		701		701
Property and equipment, net		6,095		8,064		4,464		4,161
Intangible assets, net		5,421		6,783		771		870
Operating lease right of use assets, net		4,143		8,254
Operating lease right of use assets						3,134		3,034
Other assets		1,301		1,239		2,961		2,588
Total assets	$	81,529	$	28,724	$	119,820	$	103,133

Current liabilities
Accounts payable, accrued expenses and other	$	8,150	$	12,551	$	7,049	$	7,382
Current portion of operating lease liabilities		2,698		3,669		2,789		2,797
Derivative liabilities		681		-
Current portion of promissory note, unsecured		2,591		-		4,004		3,298
Convertible senior secured note, net		169		-
Total current liabilities		14,289		16,220		13,842		13,477

Long-term liabilities
Promissory note, unsecured		3,062		-		1,649		2,355
Convertible senior secured note, net		-		4,580
Convertible notes, net		-		1,182
Derivative liabilities		-		3,137
Operating lease liabilities		5,490		5,826		6,437		6,930
Other liabilities		317		315
Total liabilities		23,158		31,260		21,928		22,762
Commitments and contingencies (see Note 11)

Stockholders’ equity (deficit)
Series A Convertible Preferred Stock, $0.01 par value per share; 6,968 shares authorized; 6,673 issued and none outstanding		-		-
Equity
Series A Convertible Preferred Stock, $0.01 par value per share; 6,968 shares authorized; none issued and outstanding						-		-
Series C Junior Preferred Stock, $0.01 par value per share; 300,000 shares authorized; none issued and outstanding		-		-		-		-
Series D Convertible Preferred Stock, $0.01 par value per share; 500,000 shares authorized; none issued and outstanding		-		-		-		-
Series E Convertible Preferred Stock, $0.01 par value per share, 2,397,060 shares authorized; 987,988 issued and none outstanding as of September 30, 2020 and 977,865 issued and outstanding with a liquidation value of $3,031 as of December 31, 2019		-		10
Series F Convertible Preferred Stock, $0.01 par value per share, 9,000 shares authorized; 8,996 issued and none outstanding as of September 30, 2020 and 8,996 shares issued and outstanding with a liquidation value of $900 as of December 31, 2019		-		-
Common Stock, $0.01 par value per share 150,000,000 shares authorized; 69,076,888 and 5,157,390 shares issued and outstanding as of September 30, 2020 and December 31, 2019, respectively *		691		52
Series E Convertible Preferred Stock, $0.01 par value per share, 2,397,060 shares authorized; none issued and outstanding						-		-
Series F Convertible Preferred Stock, $0.01 par value per share, 9,000 shares authorized; none issued and outstanding						-		-
Common Stock, $0.01 par value per share 150,000,000 shares authorized; 105,282,382 and 94,058,853 shares issued and outstanding as of March 31, 2021 and December 31, 2020, respectively						1,053		941
Additional paid-in capital		438,214		302,118		492,868		475,709
Accumulated deficit		(382,941)		(308,136)		(399,680)		(398,624)
Accumulated other comprehensive loss		(250)		(283)		(236)		(220)
Total stockholders' equity (deficit) attributable to XpresSpa Group, Inc.		55,714		(6,239)
Total equity attributable to XpresSpa Group, Inc.						94,005		77,806
Noncontrolling interests		2,657		3,703		3,887		2,565
Total stockholders’ equity (deficit)		58,371		(2,536)
Total liabilities and stockholders’ equity (deficit)	$	81,529	$	28,724
Total equity						97,892		80,371
Total liabilities and equity					$	119,820	$	103,133

* Adjusted, where applicable, to reflect the impact of the 1:3 reverse stock split that became effective on June 11, 2020.

The accompanying notes form an integral part of these unaudited condensed consolidated financial statements.

Table of Contents

XpresSpa Group, Inc. and Subsidiaries

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS

(Unaudited)

(In thousands, except share and per share data)


	Three months ended September 30,				Nine months ended September 30,					Three months ended March 31,
	2020		2019		2020			2019		2021		2020

Revenue, net
Managed services fees										$	8,174	$	-
Services	$	93	$	10,230	$	6,779		$	30,704		265		6,686
Products		45		2,301		936			5,781		65		891
Other		63		-		347			1,184		8		141
Total revenue, net		201		12,531		8,062			37,669		8,512		7,718

Cost of sales
Labor		514		5,842		5,480			17,507		1,215		4,476
Occupancy		468		1,894		2,334			5,811		481		1,410
Products and other operating costs		423		1,953		1,737			5,322		2,463		1,282
Total cost of sales		1,405		9,689		9,551			28,640		4,159		7,168
Depreciation and amortization		1,424		1,464		3,875			4,692		744		1,265
Impairment/disposal of assets		2,227		106		6,319			936		22		-
General and administrative		4,368		3,108		10,972			9,204		4,508		3,233
Total operating expenses		9,424		14,367		30,717			43,472		9,433		11,666
Operating loss		(9,223)		(1,836)		(22,655)			(5,803)		(921)		(3,948)
Interest expense, net		(120)		(780)		(1,856)			(2,052)
Gain (loss) on revaluation of warrants and conversion options		2,750		(848)		(50,917)			(780)
Other non-operating expense, net		(47)		(1,313)		(389)			(5,037)
Interest income (expense), net											12		(1,061)
Loss on revaluation of warrants and conversion options											-		(5,369)
Other non-operating income (expense), net											102		(346)
Loss from operations before income taxes		(6,640)		(4,777)		(75,817)			(13,672)		(807)		(10,724)
Income tax (expense) benefit		(3)		143		(22)	��		101
Income tax expense											(1)		-
Net loss		(6,643)		(4,634)		(75,839)			(13,571)		(808)		(10,724)
Net loss (income) attributable to noncontrolling interests		533		(210)		1,034			(584)
Net (income) loss attributable to noncontrolling interests											(248)		108
Net loss attributable to XpresSpa Group, Inc.	$	(6,110)	$	(4,844)	$	(74,805)		$	(14,155)	$	(1,056)	$	(10,616)

Net loss	$	(6,643)	$	(4,634)	$	(75,839)		$	(13,571)	$	(808)	$	(10,724)
Other comprehensive gain / (loss) from operations		18		82		33			(109)
Other comprehensive loss from operations											(16)		-
Comprehensive loss	$	(6,625)	$	(4,552)	$	(75,806)		$	(13,680)	$	(824)	$	(10,724)

Loss per share*
Loss per share
Basic and diluted net loss per share	$	(0.10)	$	(1.68)	$	(2.15)		$	(6.33)	$	(0.01)	$	(1.74)
Weighted-average number of shares outstanding during the year*
Weighted-average number of shares outstanding during the year
Basic		61,106,894		2,875,501		35,309,004			2,236,323		101,058,500		6,276,012
Diluted		61,106,894		2,875,501		35,309,004			2,236,323		101,058,500		6,276,012

* Adjusted to reflect the impact of the 1:3 reverse stock split that became effective on June 11, 2020.

The accompanying notes form an integral part of these unaudited condensed consolidated financial statements.

Table of Contents

XpresSpa Group, Inc. and Subsidiaries

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY ~~(DEFICIT)~~

(Unaudited)

(In thousands, except share and per share data)

Accumulated

Total




Series E

Series F

Additional

other

Company

Non-

Preferred stock

Preferred stock

Common stock

paid-

Accumulated

comprehensive

equity

controlling

Total


Shares

Amount

Shares

Amount

Shares *

Amount *

in capital *

deficit

income (loss)

(deficit)

interests

equity (deficit)
December 31, 2019

977,865

$
10

8,996

$
—

5,157,390

$
52

$
302,118

$
(308,136)

$
(283)

$
(6,239)

$
3,703

$
(2,536)
Issuances of Common Stock for payment of interest on B3D Note

—

—

—

—

236,077

2

418

—

—

420

—

420
Issuance of Series E Preferred Stock for payment of interest on Calm Note

10,123

—

—

—

—

—

63

—

—

63

—

63
Conversion of Series F Preferred Stock into Common Stock

—

—

(7,465)

—

930,326

9

(9)

—

—

0

—

0
Direct offerings of Common Stock and pre-funded warrants, net of costs

—

—

—

—

8,210,239

82

4,176

—

—

4,258

—

4,258
Exercise of May 2018 Class A Warrants into Common Stock

—

—

—

—

2,578,455

26

3,096

—

—

3,122

—

3,122
Conversion of B3D Note to Common Stock

—

—

—

—

1,430,647

14

1,321

—

—

1,335

—

1,335
Issuance of Common Stock for services

—

—

—

—

58,333

1

134

—

—

135

—

135
Stock-based compensation

—

—

—

—

—

—

72

—

—

72

—

72
Net loss for the period

—

—

—

—

—

—

—

(10,617)

—

(10,617)

(108)

(10,725)
Foreign currency translation

—

—

—

—

—

—

—

—

—

—

—

—
Contributions from noncontrolling interests

—

—

—

—

—

—

—

—

—

—

117

117
March 31, 2020

987,988

$
10

1,531

$
—

18,601,467

$
186

$
311,389

$
(318,753)

$
(283)

$
(7,451)

$
3,712

$
(3,739)
Issuance of Common Stock for payment of interest on B3D Note

—

—

—

—

88,508

1

41

—

—

42

—

42
Conversion of Series E Preferred Stock into Common Stock

(987,988)

(10)

—

—

510,460

5

5

—

—

—

—

—
Conversion of Series F Preferred Stock into Common Stock

—

—

(1,531)

—

291,619

3

(3)

—

—

—

—

—
Exercise of May 2018 Class A Warrants into Common Stock

—

—

—

—

2,382,835

24

5,891

—

—

5,915

—

5,915
Exercise of Calm Warrants into Common Stock

—

—

—

—

1,622,149

16

4,092

—

—

4,108

—

4,108
Exercise of March 2020 pre-funded warrants into Common Stock

—

—

—

—

201,667

2

4

—

—

6

—

6
March Warrant Exchange for Common Stock - Class A Warrant

—

—

—

—

2,385,528

24

6,410

—

—

6,434

—

6,434
March Warrant Exchange for Common Stock - Class D Warrant

—

—

—

—

527,669

5

(5)

—

—

—

—

—
June Warrant Exchange for Common Stock - Calm Warrant

—

—

—

—

2,062,126

21

11,734

—

—

11,755

—

11,755
Conversion of B3D Note to Common Stock

—

—

—

—

10,789,591

108

14,197

—

—

14,305

—

14,305
Conversion of Calm Note to Common Stock

—

—

—

—

4,761,906

48

10,551

—

—

10,599

—

10,599
Direct offerings of Common Stock and pre-funded warrants, net of costs

—

—

—

—

12,235,911

122

38,275

—

—

38,397

—

38,397
Stock-based compensation

—

—

—

—

—

—

424

—

—

424

—

424
Issuance of restricted stock

—

—

—

—

12,500

—

—

—

—

—

—

—
Fractional shares retired in reverse stock split

—

—

—

—

(23)

—

—

—

—

—

—

—
Foreign currency translation

—

—

—

—

—

—

—

—

15

15

—

15
Net loss for the period

—

—

—

—

—

—

—

(58,078)

—

(58,078)

(393)

(58,471)
Distributions to noncontrolling interests

—

—

—

—

—

—

—

—

—

—

(129)

(129)
June 30, 2020

—

$
—

—

$
—

56,473,913

$
565

$
403,005

$
(376,831)

$
(268)

$
26,471

$
3,190

$
29,661
Conversion of B3D Note to Common Stock

—

—

—

—

1,276,270

13

3,350

—

—

3,363

—

3,363
Stock-based compensation

—

—

—

—

—

—

470

—

—

470

—

470
Stock option exercises

—

—

—

—

4,167

—

5

—

—

5

—

5
Issuance of Common Stock for payment of interest on Calm Note

—

—

—

—

47,305

—

35

—

—

35

—

35
Direct offerings of Common Stock and pre-funded warrants, net of costs

—

—

—

—

11,216,932

112

31,350

—

—

31,462

—

31,462
Issuance of restricted stock

—

—

—

—

58,301

1

(1)

—

—

—

—

—
Foreign currency translation

—

—

—

—

—

—

—

—

18

18

—

18
Net loss for the period

—

—

—

—

—

—

—

(6,110)

—

(6,110)

(533)

(6,643)
September 30, 2020

—

$
—

—

$
—

69,076,888

$
691

$
438,214

$
(382,941)

$
(250)

$
55,714

$
2,657

$
58,371


														Accumulated
	Series E			Series F						Additional				other		Total		Non-
	Preferred stock			Preferred stock			Common stock			paid-		Accumulated		comprehensive		Company		controlling		Total
	Shares	Amount		Shares	Amount		Shares	Amount		in capital		deficit		loss		equity		interests		equity
December 31, 2020	-	$	-	-	$	—	94,058,853	$	941	$	475,709	$	(398,624)	$	(220)	$	77,806	$	2,565	$	80,371
Warrant exercises, net of costs	—		—	—		—	11,223,529		112		16,895		—		—		17,007		—		17,007
Stock-based compensation	—		—	—		—	—		—		264		—		—		264		741		1,005
Net loss for the period	—		—	—		—	—		—		—		(1,056)		—		(1,056)		248		(808)
Foreign currency translation	—		—	—		—	—		—		—		—		(16)		(16)		—		(16)
Contributions from noncontrolling interests	—		—	—		—	—		—		—		—		—		—		333		333
March 31, 2021	—	$	—	—	$	—	105,282,382	$	1,053	$	492,868	$	(399,680)	$	(236)	$	94,005	$	3,887	$	97,892

* Adjusted to reflect the impact of the 1:3 reverse stock split that became effective on June 11, 2020.

The accompanying notes form an integral part of these unaudited condensed consolidated financial statements.

Table of Contents

XpresSpa Group, Inc. and Subsidiaries

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY (DEFICIT)

(Unaudited)

(In thousands, except share and per share data)

Accumulated






Series D

Series E

Additional

other

Total

Non-

Preferred stock

Preferred stock

Common stock

paid-

Accumulated

comprehensive

Company

controlling

Total


Shares

Amount

Shares

Amount

Shares *

Amount *

in capital *

deficit

loss

equity

interests

equity
December 31, 2018

425,750

$
4

967,742

$
10

587,267

$
6

$
296,250

$
(286,913)

$
(251)

$
9,106

$
4,029

$
13,135
Issuance of Common Stock for repayment of debt and interest

—

—

—

—

59,846

1

816

—

—

817

—

817
Stock-based compensation

—

—

—

—

—

—

104

—

—

104

—

104
Net income (loss) for the period

—

—

—

—

—

—

—

(2,973)

—

(2,973)

129

(2,844)
Foreign currency translation

—

—

—

—

—

—

—

—

(21)

(21)

—

(21)
Distributions to noncontrolling interests

—

—

—

—

—

—

—

—

—

—

(166)

(166)
March 31, 2019

425,750

$
4

967,742

$
10

647,113

$
7

$
297,170

$
(289,886)

$
(272)

$
7,033

$
3,992

$
11,025
Conversion of senior notes and warrants into common shares

—

—

—

—

126,235

1

3,493

—

—

3,494

—

3,494
Stock-based compensation

—

—

—

—

-

—

127

—

—

127

—

127
Net income (loss) for the period

—

—

—

—

-

—

—

(6,338)

—

(6,338)

245

(6,093)
Foreign currency translation

—

—

—

—

-

—

—

—

(170)

(170)

—

(170)
Contributions from noncontrolling interests

—

—

—

—

-

—

—

—

—

—

16

16
Distributions to noncontrolling interests

—

—

—

—

-

—

—

—

—

—

(174)

(174)
June 30, 2019

425,750

$
4

967,742

$
10

773,348

$
8

$
300,790

$
(296,224)

$
(442)

$
4,146

$
4,079

$
8,225
Issuance of Series F Preferred Stock

—

—

—

—

—

—

1,131

—

—

1,131

—

1,131
Stock-based compensation

—

—

—

—

—

—

35

—

—

35

—

35
Exercise of June 2019 Class a Warrants into common stock

—

—

—

—

—

1

(1)

—

—

—

—

—
Foreign currency translation

—

—

—

—

—

—

—

—

82

82

—

82
Net income (loss) for the period

—

—

—

—

—

—

—

(4,844)

—

(4,844)

210

(4,634)
Distributions to noncontrolling interests

—

—

—

—

—

—

—

—

—

—

(302)

(302)
September 30, 2019

425,750

4

967,742

10

773,348

9

301,955

(301,068)

(360)

550

3,987

4,537


														Accumulated
	Series E			Series F						Additional				other		Total		Non-
	Preferred stock			Preferred stock			Common stock			paid-		Accumulated		comprehensive		Company		controlling		Total
	Shares	Amount		Shares	Amount		Shares *	Amount *		in capital *		deficit		loss		equity (deficit)		interests		equity (deficit)
December 31, 2019	977,865	$	10	8,996	$	—	5,157,390	$	52	$	302,118	$	(308,136)	$	(283)	$	(6,239)	$	3,703	$	(2,536)
Issuances of Common Stock for payment of interest on B3D Note	—		—	—		—	236,077		2		418		—		—		420		—		420
Issuance of Series E Preferred Stock for payment of interest on Calm Note	10,123		—	—		—	—		—		63		—		—		63		—		63
Conversion of Series F Preferred Stock into Common Stock	—		—	(7,465)		—	930,326		9		(9)		—		—		—		—		—
Direct offerings of Common Stock and pre-funded warrants, net of costs	—		—	—		—	8,210,239		82		4,176		—		—		4,258		—		4,258
Exercise of May 2018 Class A Warrants into Common Stock	—		—	—		—	2,578,455		26		3,096		—		—		3,122		—		3,122
Conversion of B3D Note to Common Stock	—		—	—		—	1,430,647		14		1,321		—		—		1,335		—		1,335
Issuance of Common Stock for services	—		—	—		—	58,333		1		134		—		—		135		—		135
Stock-based compensation	—		—	—		—	—		—		72		—		—		72		—		72
Net loss for the period	—		—	—		—	—		—		—		(10,616)		—		(10,616)		(108)		(10,724)
Contributions from noncontrolling interests	—		—	—		—	—		—		—		—		—		—		117		117
March 31, 2020	987,988	$	10	1,531	$	—	18,601,467	$	186	$	311,389	$	(318,752)	$	(283)	$	(7,450)	$	3,712	$	(3,738)

* Adjusted to reflect the impact of the 1:3 reverse stock split that became effective on June 11, 2020.

The accompanying notes form an integral part of these unaudited condensed consolidated financial statements.

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XpresSpa Group, Inc. and Subsidiaries

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)

(In thousands)


	Nine months ended September 30,				Three months ended March 31,
	2020		2019		2021		2020
Cash flows from operating activities
Net loss	$	(75,839)	$	(13,571)	$	(808)	$	(10,724)
Adjustments to reconcile net loss to net cash used in operating activities:
Items included in net loss not affecting operating cash flows:
Revaluation of warrants and conversion options		50,917		780		—		5,369
Depreciation and amortization		3,875		4,692		744		1,265
Impairment/disposal of assets		6,319		936		22		—
Accretion of debt discount on notes		1,070		1,293		—		602
Amortization of operating lease right of use asset		1,568		2,101		224		527
Issuance of shares of Common Stock for payment of interest		497		—		—		420
Issuance of Series F Convertible Preferred Stock		—		1,131
Issuance of shares of Series E Preferred Stock for payment of interest		63		—		—		63
Loss on the extinguishment of debt		182		—		—		265
Debt conversion expense		—		1,547
Issuance of shares of Common Stock for services		135		—		—		135
Amortization of debt issuance costs		125		138		—		87
Bad debt expense		80		—
Stock-based compensation		966		266		1,005		72
Impairment of cost method investment		—		1,188
Issuance of warrants		—		689
Gain on equity investment						(99)		—
Changes in assets and liabilities:
Decrease (increase) in inventory		9		(72)
(Increase) decrease in other current assets and other assets		(376)		574
(Increase) decrease in inventory						(508)		51
Increase in accounts receivable, net						(3,019)		—
Decrease (increase) in other current assets and other assets						91		(710)
Decrease in lease liabilities		(2,118)		(2,101)		(825)		—
Increase in other liabilities		2		—
Decrease in accounts payable, accrued expenses and other		(4,401)		(373)		(325)		(939)
Net cash used in operating activities		(16,926)		(782)		(3,498)		(3,517)
Cash flows from investing activities
Acquisition of property and equipment		(3,099)		(1,641)		(986)		(584)
Acquisition of software		(380)		—
Net cash used in investing activities		(3,479)		(1,641)		(986)		(584)
Cash flows from financing activities
Proceeds from direct offerings of Common Stock and warrants		74,125		—		—		4,258
Proceeds from borrowings under Paycheck Protection Program		5,653		—
Proceeds from additional borrowing from B3D		500		—		—		900
Proceeds from stock option exercises		5		—
Proceeds from funding advance		910		—		—		910
Repayment of funding advance		(819)		—
Issuance of Calm Note		—		2,500
Warrant exercises, net of costs						17,007		—
Debt issuance costs		—		(220)		—		(400)
Payments on convertible notes		—		(129)
Contributions from noncontrolling interests		117		16		333		117
Distributions to noncontrolling interests		(129)		(642)
Net cash provided by financing activities		80,362		1,525		17,340		5,785
Effect of exchange rate changes on cash, cash equivalents and restricted cash		3		(109)		(8)		(13)
Increase (decrease) in cash, cash equivalents and restricted cash		59,960		(1,007)		12,848		1,671
Cash, cash equivalents, and restricted cash at beginning of the period		2,635		3,890		90,502		2,635
Cash, cash equivalents, and restricted cash at end of the period	$	62,595	$	2,883	$	103,350	$	4,306
Cash paid during the period for
Interest	$	187	$	628	$	—	$	169
Income taxes	$	11	$	35	$	—	$	2
Non-cash investing and financing transactions
Conversions of B3D Note into Common Stock	$	19,003	$	—	$	—	$	1,335
Conversions of Calm Note into Common Stock	$	10,599	$	—
Exercise and exchange of Calm Warrant into Common Stock	$	15,863	$	—
Exercise and exchanges of May 2018 Class A Warrants	$	15,471	$	—
Conversion of Series E Preferred Stock into Common Stock	$	10	$	—
Settlement of derivative liability through the issuance of Common Stock					$	—	$	3,122
Conversion of Series F Preferred Stock into Common Stock	$	12	$	—	$	—	$	9
Conversion of convertible notes and interest into Common Stock	$	—	$	2,728

The accompanying notes form an integral part of these unaudited condensed consolidated financial statements.

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XpresSpa Group, Inc. and Subsidiaries

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

(In thousands, except for share and per share data)

Note 1. General

Overview

XpresSpa Group, Inc. (“XpresSpa Group” ~~or the “Company”~~) is a leading global travel health and wellness services holding company. ~~The Company is~~XpresSpa Group currently has two reportable operating segments: XpresSpa and XpresTest.

XpresSpa has been a ~~leading~~global airport retailer of spa services through ~~the Company’s~~its XpresSpa™ spa locations, offering travelers premium spa services, including massage, nail and skin care, as well as spa and travel products (“XpresSpa”). ~~In June 2020, the Company’s subsidiary,~~

Through XpresSpa Group’s XpresTest, Inc. subsidiary (“XpresTest”), the company launched XpresCheck™ Wellness Centers, also in ~~airports, offering its~~airports. XpresCheck offers COVID-19 and other medical diagnostic testing services to ~~airport employees and to~~ the traveling public, as ~~well.~~well as airline, airport and concessionaire employees, and TSA and U.S. Customs and Border Protection agents. XpresTest has entered into managed services agreements (“MSAs”) with professional medical services companies that provide health care services to patients. The ~~Company currently has two reportable operating segments: XpresSpa~~medical services companies pay XpresTest a monthly fee to operate in the XpresCheck Wellness Centers. Under the terms of the MSAs, we provide office space, equipment, supplies, non-licensed staff, and ~~XpresTest.~~management services in return for a management fee.

Basis of Presentation and ~~Principals~~Principles of Consolidation

The unaudited interim condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information and the instructions to Article 8-03 of Regulation S-X, and should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, ~~2019,~~2020, as amended. The condensed consolidated balance sheet as of December 31, ~~2019~~2020 was derived from the audited annual financial statements but does not include all information required by GAAP for annual financial statements. The financial statements include the accounts of the Company, all entities that are wholly owned by the Company, and all entities in which the Company has a controlling financial interest. All adjustments that, in the opinion of management, are necessary for a fair presentation for the periods presented have been reflected by the Company. Such adjustments are of a normal, recurring nature. The results of operations for the three ~~and nine-month periods~~months ended ~~September 30, 2020~~March 31, 2021 are not necessarily indicative of the results that may be expected for the entire fiscal year or for any other interim period. All significant intercompany balances and transactions have been eliminated in consolidation.

Recent Developments

~~Reverse Stock Split~~Effect of Novel Coronavirus on Business

~~On June 11,~~In March 2020, the Company ~~effected~~temporarily closed all global XpresSpa locations due to the categorization by local jurisdictions of the spa locations as “non-essential services.” Substantially all of the Company’s XpresSpa locations remain closed. The Company intends to reopen XpresSpa spa locations on a ~~1-for-3~~ ~~reverse stock split, whereby every three shares~~location-by-location basis and resume normal operations at such selected locations once restrictions are lifted and airport traffic returns to sufficient levels to support operations at a unit level.

Since the time of that temporary closure, the Company successfully launched its ~~Common Stock was reduced~~XpresCheck™ Wellness Centers, offering such testing services, as described above. Also, the Company continues to ~~one share~~evaluate alternative testing protocols and work in partnership with airlines for safe travels.

While management has used all currently available information in assessing its business prospects, the ultimate impact of ~~its Common Stock~~the COVID-19 pandemic and the ~~price per share of its Common Stock was multiplied by 3~~. ~~All references to shares and per share amounts have been adjusted to reflect the reverse stock split.~~

~~Recent Developments~~

~~Newly launched~~Company’s XpresCheck™ Wellness Centers

~~On May 22, 2020, the Company announced the signing~~ on its results of a contract with JFK International Air Terminal LLC (“JFKIAT”) to pilot test our concept of providing diagnostic COVID-19 tests. To facilitate the JFK pilot test, the Company signed an agreement with JFKIAT for a new modular constructed testing facility within the terminal that hosts nine separate testing rooms. The pilot test at JFK launched on June 22, 2020.

On August 13, 2020, the Company announced that it had signed a contract with the Port Authority of New York and New Jersey to provide diagnostic COVID-19 testing at Newark Liberty International Airport through its XpresCheck™ Wellness Centers. The Company built a modular constructed testing facility that will hosts six separate testing rooms. The facility opened on August 17, 2020.

On October 26, 2020, the Company announced that it had expanded its testing services beyond COVID-19 to offer additional rapid testing services for other communicable diseases including influenza, mononucleosis and group Aoperations, financial

~~streptococcus, as well as this season’s 2020/21 flu vaccine~~Table of Contents

condition and ~~a quadrivalent high-dose flu vaccine recommended for seniors.~~

~~On October 28, 2020,~~cash flows remains uncertain. The success or failure of the ~~Company announced the opening of an~~Company’s XpresCheck™ Wellness ~~Center at Boston’s Logan International Airport. It contains seven separate testing rooms to provide diagnostic COVID-19 testing.~~Centers could also have a material effect on the Company’s business.

XpresCheck™ Wellness Centers

Through ~~its~~our XpresCheck™ Wellness Centers and under the terms of Managed Services Agreements (“MSAs”) with ~~a physician’s practice, the Company offers~~physicians’ practices, we offer testing services from our 13 XpresCheck™ Wellness Centers at 11 Airports in 10 states to airline employees, contractors, concessionaire employees, TSA officers and U.S. Customs and Border Protection agents, as well as the traveling public. The Company has entered into MSAs with professional medical service entities that provide healthcare services to patients. Under the terms of the MSAs, XpresTest provides office space, equipment, supplies, non-licensed staff, and management services to be used for the purpose of COVID-19 and other medical diagnostic testing in return for a management fee. ~~As a result~~Since December 31, 2020, we announced the opening of ~~uncertainties around~~ the ~~cash flows of the~~following XpresCheck™ Wellness Centers ~~management concludes that the collectability criteria~~ to qualify as a contract under ASC 606 is not met, and no revenue associated with the monthly management fee will be recognized at this point from the management services agreements. The Company will only recognize the management fee as revenue when a subsequent reassessment results in the management services agreements meeting the collectability criteria. As of September 30, 2020, management fees owed toprovide diagnostic COVID-19 testing:

On January 12, 2021, the Company ~~but not recognized as revenue, is $1,197.~~opened its second XpresCheck™ Wellness Center at Boston’s Logan International Airport. It contains four separate testing rooms to provide diagnostic COVID-19 testing.

~~Effect~~On January 20, 2021, the Company announced the opening of ~~Coronavirus on Business~~an XpresCheck™ Wellness Center at Salt Lake City International Airport. It contains four separate testing rooms to provide diagnostic COVID-19 testing.

On February 16, 2021, the Company announced the opening of an XpresCheck™ Wellness Center of the Company’s second XpresCheck testing facility at Newark Liberty International Airport. It contains four separate testing rooms to provide diagnostic COVID-19 testing.

On March 11, 2020, the World Health Organization declared the outbreak of COVID-19 as a pandemic. The outbreak is having an impact on the global economy, resulting in rapidly changing market and economic conditions. National and local governments around the world instituted certain measures, including travel bans, prohibitions on group events and gatherings, shutdowns of certain non-essential businesses, curfews, shelter-in-place orders and recommendations to practice social distancing, and many jurisdictions are have begun to re-impose stricter measures in response to increasing infection rates. The outbreak and associated restrictions on travel that have been implemented have had a material adverse impact on the Company’s XpresSpa business and cash flow from operations, similar to many businesses in the travel sector. Effective March 24, 2020,8, 2021, the Company ~~temporarily closed all global XpresSpa spa locations, largely due~~announced the opening of an XpresCheck™ Wellness Center at Houston George Bush Intercontinental Airport. It contains four separate testing rooms to the categorization of the spa locations by local jurisdictions as “non-essential services.” Substantially all of our spa locations remain closed. The Company intends to reopen its XpresSpa spa locations and resume normal operations once restrictions are lifted and airport traffic returns to sufficient levels to support operations. The impact ofprovide diagnostic COVID-19 ~~is unknown and may continue as the rates of infection have increased in many states in the U.S., thus additional restrictive measures may be necessary.~~

As a result, management has concluded that there was a long-lived asset and definite-lived intangible asset impairment triggering event on its XpresSpa segment during the six months ended June 30, 2020 which would require management to perform an impairment evaluation of XpresSpa’s property and equipment, intangible assets and operating lease right of use assets of $21,088 (before any impairment adjustments) as of June 30, 2020. Based upon the results of the impairment test, we recorded an impairment expense related to property and equipment and operating lease right of use assets of $1,821 and $2,238, respectively, during the three months ended June 30, 2020. We completed an assessment of XpresSpa’s intangible assets for impairment as of June 30, 2020 based on management’s expectation of resuming normal operations at its XpresSpa spa locations, and no impairment was indicated at the time.testing.

~~As of September 30, 2020, management has reassessed its projections in light of the continuing effect the pandemic is having on our market and economic conditions in the industry in which we operate.~~

We completed an assessment of XpresSpa’s property and equipment and operating lease right of use assets for impairment as of September 30, 2020. Based upon the results of the impairment test, we recorded an impairment expense related to property and equipment and operating lease right of use assets of $1,111 and $1,116, respectively, during the three months ended September 30, 2020, which is included in ~~Impairment/disposal of assets~~ in the Company’s condensed consolidated statements of operations and comprehensive loss. The expense was primarily related to the impairment of leasehold improvements made to certain XpresSpa spa locations and operating lease right of use assets where management determined that the locations’ discounted future cash flows were not sufficient to recover the carrying value of these assets over the remaining lease term. The property and equipment and right of use asset net balances decreased approximately

15% and 21%, respectively as a result of recording the impairment charges as of September 30, 2020. During the nine-month period ended September 30, 2020, property and equipment, net decreased $1,969 as a result of impairment of $2,932, loss on disposal of $33 and depreciation expense of $2,133, offset by purchases of $3,129. For the nine months ended September 30, 2020,On March 15, 2021, the Company ~~has recorded impairment~~announced the opening of operating lease right of use assets of $3,354. The impairment expense represents the excess of the carrying value of these assets over the estimated future discounted cash flows. Management calculated the future cash flows of each location using a present value income approach. The sum of expected cash flows for the remainder of the lease term for each location was present valued at a discount rate of 9.0%, which represents the current borrowing rate of our B3D Note. We believe that this rate incorporates the time value of money and an appropriate risk premium.

We completed an assessment of XpresSpa’s intangible assets for impairment as of September 30, 2020. The Company reassessed its projections and based on management’s expectation of resuming normal operations, and no impairment was indicated at this time.

The full extent to which COVID-19 will impact the Company’s results will depend on future developments, which are highly uncertain and cannot be predicted, including new information which may emerge concerning the severity of the virus and the actions to contain or treat its impact. Management will continue to evaluate and assess its projections.

The impact of the COVID-19 pandemic could continue to have a material adverse effect on our business, results of operations, financial condition, liquidity and prospects in the near-term and beyond 2020. While management has used all currently available information in its forecasts, the ultimate impact of the COVID-19 pandemic and the Company’s newly launched XpresCheck™ Wellness Centers ~~on its results~~at Dulles International and Reagan National Airports in Virginia, containing nine and four separate testing rooms, respectively, to provide diagnostic COVID-19 testing.

On April 8, 2021, the Company announced the opening of operations, financial condition and cash flows is highly uncertain and cannot currently be accurately predicted. The Company’s results of operations, financial condition and cash flows are dependent on future developments, including the duration of the pandemic and the related length of its impact on the global economy, such as a lengthy or severe recession or any other negative trend in the U.S. or global economy and any new information that may emerge concerning the COVID-19 outbreak and the actions to contain it or treat its impact, which at the present time are highly uncertain and cannot be predicted with any accuracy. The success or failure of the Company’s newly launchedan XpresCheck™ Wellness ~~Centers could also have a material effect on~~Center at Seattle-Tacoma International Airport. It contains eight separate testing rooms to provide diagnostic COVID-19 testing.

On April 21, 2021, the ~~Company’s business.~~Company announced the opening of an XpresCheck™ Wellness Center at San Francisco International Airport. It contains nine separate testing rooms to provide diagnostic COVID-19 testing.

Airport Rent Concessions

The Company has received rent concessions from landlords on a majority of its leases, allowing for the relief of minimum guaranteed payments in exchange for percentage-of-revenue rent or providing relief from rent through payment deferrals. Currently, the ~~period~~periods of relief from these payments range from three to ~~sixteen~~nineteen months and began in March 2020. The Company received minimum guaranteed payment concessions of ~~$611~~approximately $472 and ~~$1,379 for~~$75 in the three ~~and nine~~ months ended ~~September 30, 2020. We expect~~March 31, 2021 and March 31, 2020, respectively, and $2,504 in the twelve months ended March 31, 2021. The company expects to realize additional rent concessions while our XpresSpa locations remain closed.

Liquidity and Financial Condition

As of ~~September 30, 2020,~~March 31, 2021, the Company had cash and cash equivalents, excluding restricted cash, of ~~$61,894,~~$102,649, total current assets of ~~$63,868,~~$107,789, total current liabilities of ~~$14,289~~$13,842 and positive working capital of ~~$49,579,~~$93,947, compared to a positive working capital ~~deficiency~~ of ~~$12,287~~$78,302 as of December 31, ~~2019.~~2020.

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During the ~~nine~~three months ended September 30, 2020, to address the Company’s historical working capital deficiencies, and its outstanding long-term debt, the Company raised $74,125 in a series of registered direct equity offerings, net of $9,150 in broker commissions, legal fees and other related offering expenses. The Company settled long-term debt by converting $7,670 of principal on the B3D Note and the entire $2,500 Calm Note to Common Stock. The Company also paid in full the short-term $910 advance funding owed to Credit Cash, recognizing a gain of $91. Finally, on May 1, 2020, the Company entered into a U.S. Small Business Administration (“SBA”) Paycheck Protection Program (“PPP”) promissory note in the principal amount of $5,653. See Note 7. ~~Debt~~.

~~The report~~March 31, 2021, holders of the Company’s ~~independent registered public accounting firm on its financial statements~~December 2020 Investor Warrants, December 2020 Placement Agent Warrants and December 2020 Placement Agent Tail Fee Warrants exercised a total of 11,223,529 warrants for ~~the year ended December 31, 2019 included an explanatory paragraph indicating that there was substantial doubt about the Company’s ability to continue as a going concern.~~common shares. The Company ~~believes that as a result~~received gross proceeds of approximately $19,161. In accordance with the ~~transactions that have occurred in 2020, it has successfully mitigated the substantial doubt raised by its historical operating results~~placement agent agreements with H.C. Wainwright & Co., LLC and ~~will satisfy its liquidity needs for at least twelve months from the date of issuance of these financial statements. However, while~~Palladium, the Company ~~has addressed its working capital deficiency~~paid cash fees of $2,154 and ~~long-term debt, while continuing~~issued 842,588 warrants to ~~focus on its overall operating profitability, the Company expects~~H.C. Wainwright & Co., LLC at an exercise price of $2.125 per share and 325,500 warrants to ~~incur net losses in the foreseeable future. In addition, the ultimate duration and severity~~Palladium at an exercise price of the ongoing COVID-19 pandemic is uncertain at this time, and may result in additional material adverse impacts on our liquidity position and access to capital. Therefore, we cannot predict with certainty that the results of our actions will satisfy our liquidity needs in the longer term.$1.70 per share. See Note 8. Stockholders’ Equity for related discussion.

Note 2. Significant Accounting and Reporting Policies

(a) Revenue Recognition Policy

The Company recognizes revenue from the sale of XpresSpa products and services when the services are rendered at XpresSpa stores and from the sale of products at the time products are purchased at our stores or online usually by credit card, net of discounts and applicable sales taxes. Accordingly, the Company recognizes revenue for our single performance obligation related to both in-store and online sales at the point at which the service has been performed or the control of the merchandise has passed to the customer. Revenues from the XpresSpa retail and e-commerce businesses are recorded at the time goods are shipped.

Through its XpresCheck™ Wellness Centers and under the terms of Managed Services Agreements (“MSAs”) with a physician’s practice, the Company offers testing services to airline employees, contractors, concessionaire employees, TSA officers and U.S. Customs and Border Protection agents, as well as the traveling public. The Company has entered into MSAs with professional medical service entities that provide healthcare services to patients. Under the terms of the MSAs, XpresTest provides office space, equipment, supplies, non-licensed staff, and management services to be used for the purpose of COVID-19 and other medical diagnostic testing in return for a management fee. AsHowever, as a result of uncertainties around the cash flows of the XpresCheck™ Wellness Centers, ~~management concludes~~the Company concluded in 2020 that the collectability criteria to qualify as a contract under ASC 606 iswas not met, and notherefore, revenue associated with the monthly management fee ~~will~~would not be recognized ~~at this point from the management services agreements. The Company will only recognize the management fee as revenue when~~until a subsequent reassessment ~~results~~resulted in the ~~management services agreements~~MSAs meeting the collectability criteria. AsXpresTest recognized $8,178 of ~~September 30,~~revenue (including catch-up revenue of $3,186 for 2020) during the three months ended March 31, 2021, under the MSAs, pursuant to reassessments in Q1 2021, of MSA agreements executed in 2020, ~~management fees owed to~~and assessments of MSA agreements executed in 2021 resulting in management’s conclusion that they met the ~~Company, but not recognized as revenue, is $1,197.~~

collectability criteria.

The Company has a franchise agreement with an unaffiliated franchisee to operate an XpresSpa location. Under the Company’s franchising model, all initial franchising fees relate to the franchise right, which is a single performance obligation that transfers over time. Upon receipt of the non-recurring, non-refundable initial franchise fee, management records a deferred revenue liability in Accounts payable, accrued expenses and other on the Company’s condensed consolidated balance sheets and recognizes revenue on a straight-line basis over the life of the franchise agreement.

The Company has also entered into collaborative agreements with marketing partners whereby it sells certain of its partners’ products in the Company’s XpresSpa spas. The Company acts as an agent for revenue recognition purposes and therefore records revenue net of the revenue share payable to the partners. Upon receipt of the non-recurring, non-refundable initial collaboration fee, management records a deferred revenue liability in Accounts payable, accrued expenses and other on the Company’s condensed consolidated balance sheets and recognizes revenue on a straight-line basis over the life of the collaboration agreement.

The Company excludes all sales taxes assessed to our customers from revenue. Sales taxes assessed on revenues are included in Accounts payable, accrued expenses and other on the Company’s condensed consolidated balance sheets until remitted to state agencies.

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(b) Recently issued accounting pronouncements

Accounting Standards Update No. 2020-06—Debt--Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40)

Issued in August 2020, this update is intended to reduce the unnecessary complexity of the current guidance thus resulting in more accurate accounting for convertible instruments and consistent treatment from one entity to the next. Under current GAAP, there are five accounting models for convertible debt instruments. Except for the traditional convertible debt model that recognizes a convertible debt instrument as a single debt instrument, the other four models, with their different measurement guidance, require that a convertible debt instrument be separated (using different separation approaches) into a debt component and an equity or a derivative component. Convertible preferred stock also is required to be assessed under similar models. The Financial Accounting Standard Board (“FASB”) decided to simplify the accounting for convertible instruments by removing certain separation models currently included in other accounting guidance that were being applied to current accounting for convertible instruments. Under the amendments in this update, an embedded conversion feature no longer needs to be separated from the host contract for convertible instruments with conversion features that are not required to be accounted for as derivatives. Consequently, a convertible debt instrument will be accounted for as a single liability measured at its amortized cost and a convertible preferred stock will be accounted for as a single equity instrument measured at its historical cost, as long as no other features require bifurcation and recognition as derivatives. The ~~Board~~FASB also decided to add additional disclosure requirements in an attempt to improve the usefulness and relevance of the information being provided.

The new standard is effective for fiscal years beginning after December 15, 2021, and interim periods within those fiscal years. The Company does not believe the adoption of this standard will have a material impact on its condensed consolidated financial statements.

Accounting Standards Update No. 2020-10—Codification Improvements

Issued in October 2020, this release updates various codification topics by clarifying or improving disclosure requirements to align with the SEC’s regulations. The Company adopted ASU 2020-10 as of the reporting period beginning January 1, 2021. The adoption of this update did not have a material effect on the Company’s condensed consolidated financial statements.

Accounting Standards Update No. 2020-01, Investments—Equity Securities (Topic 321), Investments—Equity Method and Joint Ventures (Topic 323), and Derivatives and Hedging (Topic 815)—Clarifying the Interactions between Topic 321, Topic 323, and Topic 815

Issued in January 2020, the amendments in this update affect all entities that apply the guidance in Topics 321, 323, and 815 and (1) elect to apply the measurement alternative or (2) enter into a forward contract or purchase an as option to purchase securities that, upon settlement of the forward contract or exercise of the purchased option, would be accounted for under the equity method of accounting. The Company applies the guidance included in Topic 815 to its derivative liabilities but does not intend on applying the new measurement alternative included in the update. The new standard is effective for fiscal years beginning after December 15, 2020, and interim periods within those fiscal years. ~~The Company does not believe the adoption~~Adoption of this standard ~~will~~did not have a material impact on ~~its~~the Company’s condensed consolidated financial statements.

Accounting Standards Update No. 2019-12—Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes

Issued in December 2019, the amendments in this update are effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2020. The amendments in this update simplify the accounting for income taxes by removing certain exceptions to guidance in Topic 740. The specific areas of potential simplification were submitted by stakeholders as part of the FASB’s simplification initiative. ~~The Company does not believe the adoption of this standard will have a material impact on its condensed consolidated financial statements.~~

~~(c) Recently adopted accounting pronouncements~~

~~Accounting Standards Update No. 2016-13, Financial Instruments~~—~~Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU No. 2016-13”)~~

On January 1, 2020 the Company adopted ASU No. 2016-13 using a modified-retrospective approach. This standard changes the impairment model for most financial assets that are measured at amortized cost and certain other instruments, including trade receivables, from an incurred loss model to an expected loss model and adds certain new required

disclosures. Under the expected loss model, entities will recognize estimated credit losses to be incurred over the entire contractual term of the instrument rather than delaying recognition of credit losses until it is probable the loss has been incurred. Adoption of this standard did not result in an adjustment to opening accumulated deficit and did not have a material impact on the Company’s condensed consolidated financial statements.

~~Accounting Standards Update No. 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement (“ASU No. 2018-13”)~~

On January 1, 2020, the Company adopted ASU No. 2018-13. This amendment provides updates to the disclosure requirements on fair value measures in Topic 820, which includes the changes in unrealized gains and losses in other comprehensive income for recurring Level 3 fair value measurements, the option of additional quantitative information surrounding unobservable inputs and the elimination of disclosures around the valuation processes for Level 3 measurements. The amendments on changes in unrealized gains and losses, the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurements, and the narrative description of measurement uncertainty have been applied prospectively beginning in the quarter ended March 31, 2020. All other amendments have been applied retrospectively to all periods presented. Adoption of this standard did not have a material impact on the Company’s condensed consolidated financial statements.

~~(d) Presentation~~

Certain balances in the 2019 financial statements have been reclassified to conform to the presentation in the 2020 financial statements, primarily the classification and presentation of certain items in the operating activities section of the statement of cash flows and the loss from operations before income taxes section of the statement of operations and comprehensive loss. Such reclassifications did not have a material impact on the condensed consolidated financial statements.

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Note 3. Potentially Dilutive Securities

The table below presents the computation of basic and diluted net loss per share of Common Stock:




	Three months ended				Nine months ended				Three months ended
	September 30,				September 30,				March 31,
	2020		2019		2020		2019		2021		2020

Basic and diluted numerator:
Net loss attributable to XpresSpa Group, Inc.	$	(6,110)	$	(4,844)	$	(74,805)	$	(14,155)	$	(1,056)	$	(10,616)
Less: deemed dividend on warrants and preferred stock		—		—		(945)		—		—		(308)
Net loss attributable to common shareholders	$	(6,110)	$	(4,844)	$	(75,750)	$	(14,155)	$	(1,056)	$	(10,924)
Basic and diluted denominator:
Basic and diluted weighted average shares outstanding		61,106,894		2,875,501		35,309,004		2,236,323		101,058,500		6,276,012
Basic and diluted net loss per share	$	(0.10)	$	(1.68)	$	(2.15)	$	(6.33)	$	(0.01)	$	(1.74)

Net loss per share data presented above excludes from the calculation of diluted net loss the following potentially dilutive securities, as they had an anti-dilutive impact:
Both vested and unvested options to purchase an equal number of shares of Common Stock		706,073		59,410		706,073		59,410		3,022,185		45,964
Unvested RSUs to issue an equal number of shares of Common Stock		—		12,500		—		12,500		105,125		20,000
Warrants to purchase an equal number of shares of Common Stock		20,818,889		487,414		20,818,889		487,414		37,988,940		8,832,776
Preferred stock on an as converted basis		—		287,345		—		287,345		—		802,079
Convertible notes on an as converted basis		438,017		—		438,017		—		—		15,551,497
Total number of potentially dilutive securities excluded from the calculation of loss per share attributable to common shareholders		21,962,979		846,669		21,962,979		846,669		41,116,250		25,252,316

Note 4. Cash, Cash Equivalents, and Restricted Cash

A reconciliation of the Company’s cash and cash equivalents in the Condensed Consolidated Balance Sheets to cash, cash equivalents and restricted cash in the Condensed Consolidated Statements of Cash Flows as of ~~September 30,~~March 31, 2021 and December 31, 2020 is as follows:


	September 30, 2020		December 31, 2019		March 31, 2021		December 31, 2020
Cash denominated in United States dollars	$	61,087	$	890	$	100,959	$	88,636
Cash denominated in currency other than United States dollars		797		1,048		1,683		1,158
Restricted cash		701		451		701		701
Credit and debit card receivables		10		246
Other						7		7
Total cash, cash equivalents and restricted cash	$	62,595	$	2,635	$	103,350	$	90,502

The Company places its cash and temporary cash investments with credit quality institutions. At times, such cash denominated in United States dollars may be in excess of the Federal Deposit Insurance Corporation (“FDIC”) insurance limit. At March 31, 2021 and December 31, 2020, deposits in excess of FDIC limits were $101,103 and $88,556, respectively. As of March 31, 2021 and December 31, 2020, the Company held cash balances in overseas accounts, totaling $1,683 and $1,158 respectively, which are not insured by the FDIC. If the Company were to distribute the amounts held overseas, the Company would need to follow an approval and distribution process as defined in its operating and partnership agreements, which may delay and/or reduce the availability of that cash to the Company.

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Note 5. Intangible Assets

The following table provides information regarding the Company’s intangible assets subject to amortization, which consist of the following:


	September 30, 2020						December 31, 2019						March 31, 2021						December 31, 2020
	Gross				Net		Gross				Net		Gross				Net		Gross				Net
	Carrying		Accumulated		Carrying		Carrying		Accumulated		Carrying		Carrying		Accumulated		Carrying		Carrying		Accumulated		Carrying
	Amount		Amortization		Amount		Amount		Amortization		Amount		Amount		Amortization		Amount		Amount		Amortization		Amount
Trade name	$	13,309	$	(8,373)	$	4,936	$	13,309	$	(6,709)	$	6,600	$	1,339	$	(953)	$	386	$	1,339	$	(899)	$	440
Software		692		(207)		485		312		(129)		183		694		(309)		385		694		(264)		430
Total intangible assets	$	14,001	$	(8,580)	$	5,421	$	13,621	$	(6,838)	$	6,783	$	2,033	$	(1,262)	$	771	$	2,033	$	(1,163)	$	870

The Company’s trade name relates to the value of the XpresSpa trade name, and software relates to certain capitalized third-party costs related to a new point-of-sale system and website.

The Company’s intangible assets are amortized over their expected useful lives. The Company recorded amortization expense of ~~$603~~$99 and ~~$583~~$570 during the three months ended ~~September 30, 2020~~March 31, 2021 and ~~2019, respectively, and $1,742 and $1,727 during the nine months ended September 30, 2020 and 2019, respectively.~~2020.

Based on the intangible assets balance as of ~~September 30, 2020,~~March 31, 2021, the estimated amortization expense for the remainder of the calendar year and each of the succeeding calendar years is as follows:


Calendar Years ending December 31,	Amount		Amount
Remainder of 2020	$	616
2021		2,400
Remaining 2021				303
2022		2,336		400
2023		68		67
2024		1		1
Total	$	5,421	$	771

Note 6. Leases

The Company leases its retail and diagnostic testing locations at various domestic and international airports. Additionally, the Company leases its corporate office in New York City. Certain leases entered into by the Company fall under ASU No. 2016-02, Leases (“ASC 842”). At inception, the Company determines if a lease qualifies under ASC 842. Certain of the Company’s lease arrangements contain fixed payments throughout the term of the lease, while others involve a variable component to determine the lease obligation wherein a certain percentage of sales is used to calculate the lease payment.

All qualifying leases held by the Company are classified as operating leases. Operating lease right of use assets represent the Company’s right to use an underlying asset for the lease term and operating lease liabilities represent its obligation to make lease payments arising from the lease. Operating lease right of use assets and operating lease liabilities are recognized as of the commencement date based on the present value of lease payments over the lease term. The Company records its operating lease right of use assets and operating lease liabilities based on required guaranteed payments under each lease agreement. The Company uses its incremental borrowing rate as of the commencement date of the lease, which approximates the rate at which the Company can borrow funds on a secured basis, in determining the present value of the guaranteed lease payments.

The Company reviews all of its existing lease agreements on a quarterly basis to determine whether there were any modifications to existing lease agreements and to assess if any leases should be accounted for pursuant to the guidance in ASC 842. The Company recalculates the right of use asset and lease liability based on the modified lease terms and adjusts both balances accordingly.

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Currently, the ~~period~~periods of relief from these payments range from ~~five~~three to ~~ten~~nineteen months and began in March 2020. The Company received minimum guaranteed payment ~~concession~~concessions of approximately ~~$611 for~~$472 and $75 in the three months ended ~~September 30,~~March 31, 2021 and March 31, 2020, respectively, and ~~$1,379 for~~$2,504 in the ~~nine~~twelve months ended ~~September 30, 2020.~~March 31, 2021. The company expects to receive additional rent concessions while our spas remain closed.

The Financial Accounting Standards Board (“FASB”) issued a Q&A in March 2020 that focused on the application of lease guidance in ASC 842 for lease concessions related to the effects of COVID-19. The FASB staff has said that entities can elect to not evaluate whether concessions granted by lessors related to COVID-19 are lease modifications. Entities that make this election can then apply the lease modification guidance in ASC 842 or account for the concession as if it were contemplated as part of the existing contract. XpresSpa has elected to not treat the concessions as lease modifications and will instead account for the lease concessions as if they were contemplated as part of the existing leases.

When a lessor grants a concession that contractually releases a lessee from certain lease payments or defers lease payments, a lessee may account for the concession as a negative variable lease payment and recognize negative variable lease expense in the period when the rent concession becomes accruable. The Company has recorded negative variable lease expense and adjusted lease liabilities at the point in which the rent concession has become accruable.

During the nine months ended September 30, 2020, there were extensions of the terms of two of the Company’s leases for spa locations and one reduction in the lease term of another which were treated, for accounting purposes, as lease modifications. Accordingly, the Company recalculated the operating lease liability and operating lease right of use asset balance based upon the revised lease terms. The Company also adjusted the incremental borrowing rate on these leases from 11.24% to 9.0%, (the Company’s current incremental borrowing rate) as the change in terms were not contemplated when the original leases the were entered into. The lease modifications resulted in a net increase in operating lease liability and operating lease right of use asset balances of $641. The Company also entered into two new leases for its XpresCheck business which resulted in an increase in operating lease liability and operating lease right of use asset balances of approximately $170.

As part of the XpresCheck™ Wellness Center service offering, on August 20, 2020 XpresTest executed a Master Agreement (“Abbott Master Agreement” or “Agreement”) with Abbott Laboratories (“Abbott”) to purchase $3,690 of testing supplies. Additionally, per the Agreement, Abbott has provided the Company the right to use Abbott-owned equipment to process the tests for one year, at no additional cost. The Company assessed the arrangement and concluded that the arrangement contains an embedded lease since the Abbot-owned equipment meets the criteria to be an operating lease under ASC 842. Accordingly, the Company allocated the overall consideration of the contract to the lease and non-lease components using their estimated relative stand-alone selling prices and consequently allocated $92 to the equipment and $3,598 to the testing supplies. Since the contract term of the Agreement is twelve months, in accordance with the Company policy for short-term leases under ASC 842, the Companydid not recognize an operating lease right of use asset or operating lease liability for the equipment lease. Instead, the Company recognized the short-term lease as an expense on a straight-line basis over the lease term.

As a result of the temporary closure of all of its spas in March 2020, management has concluded that there was an impairment triggering event which would require management to assess its operating lease right of use assets for impairment. The Company completed its assessment as of September 30, 2020. Based upon the results of the impairment test, the Company recorded an impairment expense related to operating lease right of use assets of $1,116 and $3,354 during the three and nine months ended September 30, 2020, respectively. See Note 1. ~~General~~ ~~for further discussion.~~

Supplemental cash flow information related to leases for the ~~nine~~three months ended ~~September 30,~~March 31, 2021 and 2020 ~~and 2019~~ were as follows:


	Nine months ended September 30,				Three months ended March 31,
	2020		2019		2021		2020
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	(1,074)	$	(2,085)	$	(1,073)	$	(628)
Leased assets obtained in exchange for new and modified operating lease liabilities	$	(811)	$	(12,340)	$	(334)	$	—
Leased assets surrendered in exchange for termination of operating lease liabilities	$	—	$	421	$	9	$	—

As of ~~September 30, 2020,~~March 31, 2021, operating leases contain the following future minimum commitments:


Calendar Years ending December 31,	Amount		Amount
Remainder of 2020	$	941
2021		3,168
Remaining 2021			$	2,783
2022		2,396		2,927
2023		1,638		2,050
2024		941		1,409
2025				810
Thereafter		934		1,443
Total future lease payments		10,018		11,422
Less: interest expense at incremental borrowing rate		(1,830)		(2,196)
Net present value of lease liabilities	$	8,188	$	9,226

Other assumptions and pertinent information related to the Company’s accounting for operating leases are:


Weighted average remaining lease term:	~~3.8~~4.3	years
Weighted average discount rate used to determine present value of operating lease liability:	~~10.72~~10.26	%

Cash paid for minimum annual rental obligations was ~~$282~~$150 and ~~$967~~$600 for the three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019, respectively, and $1,243 and $3,223 for the nine months ended September 30, 2020 and 2019,~~ respectively.

Variable lease payments calculated monthly as a percentage of product and services revenue were ~~$45~~$97 and ~~$797~~$415 for the three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019, respectively, and $530 and $2,293 for the nine months ended September 30, 2020 and 2019,~~ respectively.

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Note 7. Debt

Total Debt as of ~~September 30, 2020~~March 31, 2021 and December 31, ~~2019~~2020 is comprised of the following:


	September 30, 2020		December 31, 2019		March 31, 2021		December 31, 2020
Convertible B3D Note, net of $61 and $2,420 in unamortized debt discount and debt issuance costs as of September 30, 2020 and December 31, 2019, respectively	$	169	$	4,580
Promissory note, unsecured		5,653		—	$	5,653	$	5,653
Convertible Calm Note, net of $1,318 in unamortized debt discount and debt issuance costs as of December 31, 2019		—		1,182
Total debt	$	5,822	$	5,762	$	5,653	$	5,653

~~B3D 9% Senior Secured Note due May 31, 2021~~

On July 8, 2019, the Company entered into the fourth amendment to its existing credit agreement (the “Fourth Credit Agreement Amendment”) with B3D. As consideration for modifications agreed upon in the Fourth Credit Agreement Amendment, the principal amount owed to B3D was increased to $7,000.

On January 9, 2020, as compensation for the consent of B3D to the CC Agreement, the Company entered into the Fifth Credit Agreement Amendment with B3D in order to (i) increase the principal amount owed to B3D from $7,000 to $7,150, which additional $150 in principal and any interest accrued thereon will become convertible, at B3D’s option, into shares of the Company’s Common Stock upon receipt of the approval of the Company’s stockholders, which was obtained on May 28, 2020 and (ii) provide for the advance payment of 97,223 shares of Common Stock in satisfaction of the interest payable pursuant to the B3D Note for the months of October, November and December 2020. The Common Stock was issued to B3D on January 14, 2020. The Company capitalized a $150 fee charged by the lender to consent to the CC Agreement.

The total of fees paid to the lender as consideration for entering into the Fourth and Fifth Credit Agreement Amendments of $650 was capitalized and was being amortized over the remaining term of the B3D Note. The Company recorded amortization expense of $62, which is included in ~~Interest expense~~ ~~in the Company’s condensed consolidated statements of operations and comprehensive loss, related to these capitalized costs in the first quarter of 2020.~~

On March 6, 2020, XpresSpa Holdings entered into the Sixth Credit Agreement Amendment with B3D in order to, among other provisions, (i) increase the principal amount owed to B3D from $7,150 to $7,900, which additional $750 in principal, comprised of $500 in new funding and $250 in debt issuance costs, and any interest accrued thereon will be convertible, at B3D’s option, into shares of the Company’s Common Stock subject to receipt of the approval of the Company’s stockholders which was obtained on May 28, 2020 and (ii) decrease the conversion rate under the B3D Note from $6.00 per share to $1.68 per share. On March 19, 2020, the conversion rate was further reduced to $0.525 per share after giving effect to certain anti-dilution adjustments.

The Sixth Credit Agreement Amendment was accounted for as an extinguishment of debt in the Company’s condensed consolidated financial statements. In March 2020, the Company extinguished debt with a carrying value of $4,829, net of unamortized debt discount of $1,845 and unamortized debt issuance costs of $476. In addition, the Company extinguished $2,048 of derivative liability, which represented the estimated fair value of the conversion option based upon provisions included in the Fifth Credit Agreement Amendment. The Company determined that the conversion option in the Sixth Credit Agreement Amendment should be bifurcated from the host instrument and engaged a third party to assess the fair value of the conversion option. As a result, the Company recorded debt with a carrying value of $3,994, net of a debt discount of $3,656 and debt issuance costs of $250, and a derivative liability of $3,656. The Company recognized a loss on the extinguishment of debt of $273 during the nine months ended September 30, 2020, which represents the difference between the carrying amount of the debt recorded under the Fourth and Fifth Credit Agreement Amendments and the debt recorded under the Sixth Credit Agreement Amendment and is included in ~~Other non-operating income (expense), net~~ ~~in the condensed consolidated statements of operations and comprehensive loss.~~

Subsequent to the Sixth Credit Agreement Amendment and during the nine months ended September 30, 2020, B3D elected to convert a total of $7,670 of principal into shares of Common Stock at conversion prices of $1.68 and $0.525. As a result, approximately $14,485 of derivative liability was settled and reclassified to equity, the Company wrote off $2,957 of unamortized debt discount and $195 of unamortized debt issuance costs, and 13,496,508 shares of Common Stock were issued. During the three months ended September 30, 2020, B3D elected to convert $670 of principal into shares of Common Stock at a conversion price of $0.525. As a result, approximately $2,929 of derivative liability was settled and reclassified to equity, the Company wrote off $184 of unamortized debt discount and $10 of unamortized debt issuance costs, and 1,276,270 shares of Common Stock were issued. The Company engaged an independent third party to assess the fair value of the conversion option in the B3D Note at each conversion date as well as at the end of each reporting period. At September 30, 2020, the fair value of the conversion option that was bifurcated from the B3D Note was estimated to be $681 and is included in ~~Derivative liabilities~~ ~~in the condensed consolidated balance sheet. The Company~~

recognized a revaluation gain related to the derivative liability of $2,750 during the three months ended September 30, 2020 and an overall loss of $11,761 during the nine months ended September 30, 2020, which is included in ~~Loss on revaluation of warrants and conversion options~~ ~~in the condensed consolidated statements of operations and comprehensive loss.~~

~~A total of $62 and $883 of accretion expense on the debt discount was recorded in the three and nine months ended September 30, 2020, respectively, which is included in~~ ~~Interest expense~~ in the condensed consolidated statements of operations and comprehensive loss and increased the carrying value of the B3D Note. Total amortization expense related to the B3D Note debt issuance costs was $6 and $95 for the three and nine months ended September 30, 2020, respectively, which is included in ~~Interest expense~~ in the condensed consolidated statements of operations and comprehensive loss. The balance of the debt issuance costs related to the B3D Note was $4 as of September 30, 2020 and is presented as a reduction of the B3D Note balance in the Company’s condensed consolidated balance sheet.

The B3D Note is guaranteed on a full, unconditional, joint, and several basis, by XpresSpa Group and all wholly owned subsidiaries of XpresSpa Holdings (the “Guarantor Subsidiaries”). Under the terms of a security and guarantee agreement dated July 8, 2019, XpresSpa Group and the Guarantor Subsidiaries each fully and unconditionally, jointly and severally, guarantee the payment of interest and principal on the B3D Note. XpresSpa Holdings pledged and granted to B3D a first priority security interest in, among other things, all of its equity interests in XpresSpa Holdings and all of its rights to receive distributions, cash or other property in connection with Holdings. The Company does not present separate consolidating financial statements of XpresSpa Group, XpresSpa Holdings and the Guarantor Subsidiaries as each entity has guaranteed the B3D Note, so each entity is equally responsible for its payment.

On October 6, 2020, B3D converted the remaining $230 of principal outstanding on the B3D Note into shares of Common Stock at a conversion price of $0.525 per share, effectively terminating the credit agreement and releasing all related liens.

~~Credit Cash Funding Advance~~

On January 9, 2020, certain wholly-owned subsidiaries (the “CC Borrowers”) of the Company entered into an accounts receivable advance agreement (the “CC Agreement”) with CC Funding, a division of Credit Cash NJ, LLC (the “CC Lender”). Pursuant to the terms of the CC Agreement, the CC Lender agreed to make an advance of funds in the amount of $1,000 for aggregate fees of $160, for a total repayment amount of $1,160. On June 1, 2020, the CC Borrowers entered into a payoff letter (the “Payoff Letter”) with the CC Lender pursuant to which the CC Agreement was terminated. Under the terms of the Payoff Letter, the Company repaid $733 owed under the CC Agreement as of June 1, 2020 and recognized a gain for early payment of the debt of approximately $91, which is included in ~~Other non-operating expense, net~~ in the Company’s condensed consolidated statement of operations and comprehensive loss for the three months ended September 30, 2020. The CC Lender released all security interests held on the assets of the CC Borrowers, including the CC Borrowers’ existing and future accounts receivables and other rights to payment on June 1, 2020.

Paycheck Protection Program

On May 1, 2020, the Company entered into a U.S. Small Business Administration (“SBA”) Paycheck Protection Program (“PPP”) promissory note in the principal amount of $5,653 payable to Bank of America, NA (the “Bank of America”) evidencing a PPP loan (the “PPP Loan”). The PPP Loan bears interest at a rate of 1% per annum. No payments will be due on the PPP Loan during a six-month deferral period commencing on May 2, 2020. Commencing one month after the expiration of the deferral period and continuing on the same day of each month thereafter until the maturity date of the PPP Loan, the Company will be obligated to make monthly payments of principal and interest, each in such equal amount required to fully amortize the principal amount outstanding on the PPP Loan by the maturity date. The maturity date is May 2, 2022. The principal amount of the PPP Loan is subject to forgiveness under the PPP upon the Company’s request to the extent that PPP Loan proceeds are used to pay expenses permitted by the PPP. Bank of America may forgive interest accrued on any principal forgiven if the SBA pays the interest. At this time, there can be no assurance that any part of the PPP Loan will be forgiven. The PPP Loan contains customary borrower default provisions and lender remedies, including the right of Bank of America to require immediate repayment in full the outstanding principal balance of the PPP Loan with accrued interest. As of ~~September 30, 2020, $23~~March 31, 2021, $51 of interest has been accrued and is included in Accounts payable, accrued expenses and other in the condensed consolidated balance sheet.

~~Calm 5% Note due May 2022~~

On July 8, 2019, the Company entered into a securities purchase agreement with Calm.com, Inc. (“Calm”) pursuant to which the Company agreed to sell (i) an aggregate principal amount of $2,500 in an unsecured convertible note (the “Calm Note”), which is convertible into shares of Series E Convertible Preferred Stock at a conversion price of $6.00 per share of Common Stock equivalent (the “Series E Preferred Stock”) and (ii) warrants to purchase 312,500 shares of the Company’s Common Stock at an exercise price of $6.00 per share (the “Calm Warrants”). On March 6, 2020, the exercise price of the Calm Warrants was reduced to $1.68 per share and on March 19, 2020 further reduced to $.0525 per share, after giving effect to certain anti-dilution adjustments. The Calm Note is an unsecured subordinated obligation of the Company. The Calm Note matures on May 31, 2022, and bears interest at a rate of 5% per annum, subject to increase in the event of default. Interest on the Calm Note is payable in arrears and may be paid in cash, shares of Series E Preferred Stock or a combination thereof. The Company recorded derivative liabilities for the conversion feature and the Calm Warrants related to the issuance of the Calm Note on July 8, 2019, resulting in a debt discount of $1,369. During the nine months ended September 30, 2020, the Company recorded accretion expense on the debt discount of $187, which is included in ~~Interest expense~~ in the Company’s condensed consolidated statements of operations and comprehensive loss. In addition, the Company capitalized $220 of debt issuance costs related to the issuance of the Calm Note in 2019. During the nine months ended September 30, 2020, the Company recorded amortization expense on the debt issuance costs of $30, which is included in ~~Interest expense~~ ~~in the Company’s condensed consolidated statements of operations and comprehensive loss.~~

On April 17, 2020, the Company and Calm amended and restated the Calm Note in order to provide, among other items, that Calm shall not have the right to convert the shares of Series E Preferred Stock issued in connection with the Calm Note into shares of Common Stock to the extent that such conversion would cause Calm to beneficially own in excess of the Beneficial Ownership Limitation, initially defined as 4.99% of the number of shares of the Common Stock outstanding immediately after giving effect to the issuance of shares of Common Stock issuable upon conversion of the Series E Preferred Stock. On April 22, 2020, the Company further amended and restated the Calm Note, which had been transferred from Calm to B3D in a private transaction, in order to (i) reflect the transfer of the Calm Note to B3D and (ii) provide for the conversion of the Calm Note directly into Common Stock instead of into shares of the Company’s Series E Convertible Preferred Stock. Aside from the changes outlined above, the original terms of the Calm Note, including the underlying conversion price and the number of shares of Common Stock that may ultimately be issued in connection with the Calm Note, remain in effect and have not been changed.

During the three months ended June 30, 2020, the holder of the Calm Note elected to convert all $2,500 of principal into shares of Common Stock at a conversion price of $0.525. As a result, $9,200 of derivative liability was settled and reclassified to equity, the Company wrote off $947 of unamortized debt discount and $154 of unamortized debt issuance costs, and 4,761,906 shares of Common Stock were issued. The Company engaged an independent third party to assess the fair value of the conversion option in the Calm Note at each conversion date as well as at the end of each reporting

~~period, resulting in a revaluation loss related to the derivative liability of $8,984 during the nine months ended September 30, 2020 which is included in~~ ~~Loss on revaluation of warrants and conversion options~~ ~~in the condensed consolidated statement of operations and comprehensive loss.~~

~~Loss on revaluation of warrants and conversion options~~

The Company engaged third-party valuation experts to provide the fair value of certain components of the debt, equity and derivative securities transactions as of each of the conversion, exercise and exchange dates during the three and nine months ended September 30, 2020. ~~Loss on revaluation of warrants and conversion options~~ is comprised of adjustments to the fair value of the derivative conversion option of the debt instruments and the fair value of the warrants, including a gain of $2,750 related to the B3D Note during the three months ended September 30, 2020 and losses of $11,761, $8,984, $15,480 and $14,692 related to the B3D Note, the Calm Note, the Calm Warrants and the Class A Warrants, respectively, during the nine months ended September 30, 2020.

~~May 2018 Convertible Notes~~

The Company recorded $817 and $54 in accretion of debt discount and amortization of debt issuance costs during the nine months ended September 30, 2019, respectively, related to its May 2018 convertible notes which were settled in June 2019.

Note 8. Stockholders’ Equity

~~See Note 7.~~ ~~Debt~~ ~~and Note 9.~~ ~~Derivative Liabilities and Fair Value Measurements~~ ~~for discussion of financing transactions that occurred during the nine months ended September 30, 2020.~~

Warrants

The following table represents the activity related to the Company’s warrants during the ~~nine~~three months ended ~~September 30, 2020.~~March 31, 2021.

Exercise

No. of Warrants*

price range*
December 31, 2019

1,129,371

$
6.00 – 300.00
Granted

35,618,502

$
0.001 - 6.5663
Exercised

(12,602,972)

$
0.001 - 0.525
Exchanged

(3,317,054)

$
0.525
Expired

(8,958)

$
180.00
September 30, 2020

20,818,889

$
0.525 - 300.00


		Exercise
	No. of Warrants	price range
December 31, 2020	48,044,381	$	0.525 – 300.00
Granted	1,168,088	$	1.70 - 2.125
Exercised	(11,223,529)	$	1.70 - 2.125
March 31, 2021	37,988,940	$	0.525 - 300.00

*Adjusted to reflect the impact of the 1:3 reverse stock split that became effective on June 11, 2020.

~~Warrant Exchanges~~

On March 19, 2020, the Company entered into separate Warrant Exchange Agreements (the “March Exchange Agreements”) with the holders of certain existing warrants (the “March Exchanged Warrants”) to exchange warrants for shares of the Company’s Common Stock, subject to receipt of the approval of the Company’s stockholders, which was obtained on May 28, 2020. The March Exchanged Warrants were originally issued (i) pursuant to a securities purchase agreement dated May 15, 2018, and (ii) ~~in connection with the Agreement and Plan of Merger by and among the Company, FHXMS, LLC, XpresSpa Holdings, LLC and Mistral XH Representative, LLC dated October 25, 2016, as subsequently amended.~~ ~~The holders of March Exchanged Warrants exchanged each of the March Exchanged Warrants for 1.5 shares of the Company’s Common Stock.~~ During the three months ended ~~June 30, 2020, pursuant to the~~ March ~~Exchange Agreements, the~~31, 2021, holders ~~exchanged 1,942,131~~ of the ~~March Exchanged~~Company’s December 2020 Investor Warrants, ~~for an aggregate of 2,913,197 shares of~~

~~the Company’s Common Stock, which had an aggregate fair value of $6,434. On June 4,~~December 2020 ~~the Company entered into a Warrant Exchange Agreement (the “June Exchange Agreement”) with the holder of certain existing~~Placement Agent Warrants and December 2020 Placement Agent Tail Fee Warrants exercised warrants ~~(the “June Exchanged Warrants”) to exchange the June Exchanged Warrants~~ for shares of Common Stock. Pursuant to the June Exchange Agreement, on the closing date the holder exchanged 1,374,750 of the June Exchanged Warrants for an aggregate of 2,062,126 shares of Common Stock which had an aggregate fair value of $11,755.

~~Registered Direct Common Stock Offerings~~

~~The Company sold~~ a total of 6,511,280 shares of Common Stock and 1,900,625 of pre-funded warrants and received total proceeds of $4,207, net of financial advisory and consulting fees of $626, in connection with three registered direct offerings in March 2020. Subsequently, 1,900,625 pre-funded warrants were exercised for total proceeds of $57.

On April 6, 2020, the Company entered into a securities purchase agreement with certain purchasers, pursuant to which it issued and sold, in a registered direct offering (i) 4,139,393 shares of Common Stock at an offering price of $0.66 per share and (ii) an aggregate of 481,818 pre-funded warrants exercisable for shares of Common Stock at an offering price of $0.63 per pre-funded warrant.11,223,529 common shares. The Company received proceeds of $2,792, net of $244 in financial advisory consultant fees. Each pre-funded warrant represented the right to purchase one share of Common Stock at an exercise price of $0.03 per share and was exercised in April 2020 for total proceeds of $14.

On June 17, 2020, the Company entered into a securities purchase agreement pursuant to which the Company agreed to issue and sell 7,614,700 shares of the Company’s Common Stock at an offering price of $5.253 per share (the “Registered Offering”). In a concurrent private placement (the “Private Placement” and together with the Registered Offering, the “Offerings”), the Company agreed to issue to the purchasers who participated in the Registered Offering warrants (the “Warrants”) exercisable for an aggregate of 7,614,700 shares of Common Stock at an exercise price of $5.25 per share. Each Warrant will be immediately exercisable and will expire 21 months from the issuance date. The Warrants and the shares of Common Stock issuable upon the exercise of the Warrants were not offered pursuant to a registration statement but were offered pursuant to the exemption provided in Section 4(a)(2) under the Securities Act of 1933, as amended (the “Securities Act”), and Rule 506(b) promulgated thereunder. The Offerings closed on June 19, 2020 with the Company receiving gross proceeds of ~~$40,000 before deducting~~approximately $19,161. In accordance with the placement agent ~~fees and related offering expenses of $4,409. The shares of Common Stock issuable upon the exercise of the Warrants have now been registered for resale.~~

~~In connection~~agreements with the Registered Offering, warrants to purchase 133,258 shares of our Common Stock were issued to Palladium Capital Advisors, LLC (“Palladium”) (the “Palladium Warrants”) at an exercise price equal to $5.25 per share and warrants to purchase 609,176 shares of our Common Stock were issued to H.C. Wainwright & Co., LLC ~~(the “H.C.W. Warrants”) at an exercise price equal to $6.5663 per share pursuant to the respective placement agent agreements.~~

~~On August 25, 2020,~~and Palladium, the Company ~~entered into a securities purchase agreement pursuant to which the Company agreed to issue~~paid cash fees of $2,154 and ~~sell in a registered direct offering 10,407,408 shares of the Company’s Common Stock and~~issued 842,588 warrants exercisable for an aggregate of 11,216,932 shares of Common Stock at a combined offering price of $3.15 per share. The Warrants have an exercise price of $3.02 per share. The Company also offered and sold to certain purchasers pre-funded warrants to purchase an aggregate of 809,524 shares of Common Stock, in lieu of shares of Common Stock. Each pre-funded warrant represented the right to purchase one share of Common Stock at an exercise price of $0.001 per share and was exercised in August 2020. The offering closed on August 28, 2020 with the Company receiving gross proceeds of $35,333 before deducting placement agent fees and related offering expenses of $3,871.

In connection with the August offering, warrants to purchase 222,222 shares of our Common Stock were issued to Palladium at an exercise price equal to $3.02 per share and warrants to purchase 897,355 shares of our Common Stock were issued to H.C. Wainwright & Co., LLC at an exercise price ~~equal to $3.9375 per share pursuant to the respective placement agent agreements.~~

~~Series E Convertible Preferred Stock~~

~~On March 31, 2020, the Company had outstanding 987,988 shares~~ of ~~Series E Preferred Stock. All outstanding shares were converted into 510,460 shares of Common Stock during the second quarter of 2020.~~

~~Series F Convertible Preferred Stock~~

~~The Series F Preferred Stock has a par value of $0.01 per share, a stated value of $100~~$2.125 per share and ~~was initially convertible into Common Stock~~325,500 warrants to Palladium at an exercise price of ~~$6.00~~$1.70 per share. On March 6, 2020, the exercise price was reduced from $6.00 to $1.68 and on March 19, 2020 was reduced again to $0.525 after giving effect to certain anti-dilution adjustments. When a reporting entity changes the terms of its outstanding preferred stock, it must assess whether the changes should be accounted for as either a modification or an extinguishment. The Company engaged an independent third party to perform an appraisal to determine the fair value of the Series F Preferred Stock before and after the reduction of the exercise price. The results of the fair value assessment indicated that the fair values before and after the reduction of the exercise price was not substantially different (in practice, substantially different has been interpreted to be greater than 10%). Therefore, the Company did not record an adjustment to the Series F Preferred Stock in 2020.

~~On March 31, 2020, the Company had outstanding 1,531 shares of Series F Convertible Preferred Stock. These shares were converted into 291,619 shares of Common Stock during the second quarter of 2020.~~

Stock-based Compensation

~~The Company has~~In September 2020, the Board of Directors approved a new stock-based compensation plan available to grant stock options, restricted stock and ~~RSUs~~RSU’s to the Company’s directors, employees and consultants. Under the ~~2012 Employee, Director and Consultant~~2020 Equity Incentive Plan ~~as amended~~ (the ~~“2012~~“2020 Plan”), a maximum of ~~840,000~~5,000,000 shares of Common Stock may be ~~awarded.~~issued, subject to receiving shareholder

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approval which was subsequently obtained on October 28, 2020. The 2012 Plan was terminated upon receipt of shareholder approval of the 2020 Plan.

Awards granted under the 2012 Plan remain in effect pursuant to their terms. Generally, stock options are granted with exercise prices equal to the fair market value on the date of grant, vest in four equal quarterly installments, and expire 10 years from the date of grant. RSUs granted generally vest over a period of one year.

In February 2019, the Company granted a total of 10,833 stock options to members of its Board of Directors and 25,000 stock options to the Company’s newly elected Chief Executive Officer at an exercise price of $12.60 per share. The Board of Directors options vest over a period of one year and the Chief Executive Officer’s options vest over a period of four years. The Company also granted 12,500 restricted shares of Common Stock to its newly elected Chief Executive Officer. The restricted shares vested in full on February 10, 2020.

In January 2020, the Company issued 20,000 restricted stock units (the “RSU’s) to two consultants. The RSU’s vest upon satisfaction of certain performance targets. As of September 30, 2020, all of the RSU’s have vested.

In April 2020, the Company granted a total of 625,009 stock options to members of its Board of Directors and certain employees. The options were 25% immediately vested and 25% vest on last day of each of the subsequent calendar quarters. The exercise price is $1.53 per share.

In September 2020, the Board of Directors approved a new stock-based compensation plan available to grant stock options, restricted stock and RSU’s to the Company’s directors, employees and consultants. Under the 2020 Equity Incentive Plan (the “2020 Plan”), a maximum of 5,000,000 shares of Common Stock may be issued, subject to receiving shareholder approval which was subsequently obtained on October 28, 2020. The 2012 Plan was terminated upon receipt of shareholder approval of the 2020 Plan.

In September 2020, the Company’s XpresTest subsidiary created a stock-based compensation plan available to grant stock options, restricted stock and RSU’s to the subsidiary’s directors, employees and consultants. Under the XpresTest 2020 Equity Incentive Plan (the “XpresTest Plan”), a maximum of 200 shares of XpresTest Common Stock may be awarded, which would represent 20% of the total number of shares of common stock of XpresTest as of ~~September 30, 2020.~~March 31, 2021. Certain named executive officers, consultants, and directors of the Company are eligible to participate in the XpresTest Plan. ~~As of September 30, 2020, no awards under the~~The XpresTest Plan ~~have been granted to such named executive officers or directors.~~

In September 2020, XpresTest awarded 37.5 shares of restricted stock (the “XpresTest RSAs”) to certain non-employee consultants and advisors under the XpresTest Plan. On the date of the grants, the awarded shares had an aggregate fair market value of $455. The XpresTest RSAs vest upon satisfaction of certain service and performance-based conditions.

~~As of September 30, 2020, none~~ The fair value of the XpresTest RSAs ~~have vested,~~is determined based on the weighted average of i) Fair Value of XpresTest under the Indirect Valuation Method developing assumptions for XpresSpa Net Market Cap and XpresSpa standalone Fair Value, and ii) Direct Valuation Method developing assumptions for XpresTest Representative Forecasted Revenue for 2021 and Peer companies Revenue’s Multiples. As of March 31, 2021, there is ~~$313~~$98 of unrecognized stock-based compensation related to the ~~awards.~~XpresTest Plan. During May 2021, the company repurchased seven common shares exercised pursuant to the XpresTest Plan, for the grantees to defray their tax liabilities related to the XpresTest Plan RSAs award.

The fair value of stock options is estimated as of the date of grant using the Black-Scholes-Merton (“Black-Scholes”) option-pricing model. The Company uses the simplified method to estimate the expected term of options due to insufficient history and high turnover in the past.

The following variables were used as inputs in the model:


Share price of the Company’s Common Stock on the grant date:	$	~~1.53~~1.26 - 5.01
Exercise price:	$	~~1.53~~1.26 - 5.01
Expected volatility:		123	%
Expected dividend yield:		0	%
Annual average risk-free rate:		0.37	%
Expected term:		5.38	years

Total following table sets forth the Company’s Equity Incentive activities for the three months ended March 31, 2021:


	RSUs			XpresTest RSAs			Stock options
		Weighted			Weighted			Weighted
		average			average			average		Exercise
	No. of	grant date		No. of	grant date		No. of	exercise		price
	RSUs	fair value		RSAs	fair value		options	price		range
Outstanding as of December 31, 2020	—	$	—	28.75	$	11,390.35	1,353,888	$	3.82	$	1.53 - 2,460.00
Granted	140,167		1.19	120.00		5,227.20	1,668,297		1.56		1.19 - 1.61
Exercised/Vested	(35,042)		1.19	(122.50)		5,324.17	—		—
Outstanding as of March 31, 2021	105,125	$	1.19	26.25	$	11,524.78	3,022,185	$	2.57	$	1.19 - 2,460.00
Exercisable as of March 31, 2021							732,116	$	5.04	$	1.19 - 2,460.00

Total stock-based compensation for the three-month periods ended ~~September 30,~~March 31, 2021 and 2020 is $1,005 and ~~2019 is $470 and $35, respectively, and for the nine-month periods ended September 30, 2020 and 2019 is $966 and $266,~~$72, respectively.

RSUs

Stock options




Weighted



Weighted


average

average

Exercise

No. of

grant date

No. of

exercise

price

RSUs*

fair value*

options*

price*

range*
Outstanding as of December 31, 2019

—

$
—

49,653

$
63.15

$
1.53 - 2,460.00
Granted

57,425

2.15

667,116

1.73

1.53 - 5.01
Exercised/Vested

(57,425)

2.15

(4,167)

1.53

1.53
Forfeited

—

(1,667)

1.53

1.53
Expired

—

—

(4,862)

93.00

93.00
Outstanding as of September 30, 2020

—

$
—

706,073

$
5.42

$
1.53 - 2,460.00
Exercisable as of September 30, 2020

—

$
—

521,897

$
6.36

$
1.53 - 2,460.00

* Adjusted, where applicable, to reflect the impact of the 1:3 reverse stock split that became effective on June 11, 2020.

~~Reverse Stock Split~~

On June 10, 2020, the Company filed a certificate of amendment to its amended and restated certificate of incorporation with the Secretary of State of the State of Delaware to effect a 1-for-3 reverse stock split of the Company’s shares of Common Stock. Such amendment and ratio were previously approved by the Company’s stockholders and Board of Directors.

As a result of the reverse stock split, every three (3) shares of the Company’s pre-reverse split Common Stock were combined and reclassified into one (1) share of Common Stock. A total of 146,577,707 pre-reverse split shares of Common Stock were combined and reclassified into 48,859,213 shares of Common Stock post-reverse stock split. Proportionate voting rights and other rights of common stockholders were affected by the reverse stock split. Stockholders who would have otherwise held a fractional share of Common Stock received payment in cash in lieu of any such resulting fractional shares of Common Stock as the post-reverse split amounts of Common Stock were rounded down to the nearest full share. No fractional shares were issued in connection with the reverse stock split. The reverse stock split became effective at 5:00 p.m., Eastern Time, on June 10, 2020, and the Company’s Common Stock traded on the Nasdaq Capital Market on a post-reverse split basis at the open of business on June 11, 2020.

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Note 9. ~~Derivative Liabilities and~~ Fair Value Measurements

Fair value measurements are determined based on assumptions that a market participant would use in pricing an asset or a liability. A three-tiered hierarchy distinguishes between market participant assumptions based on (i) observable inputs such as quoted prices in active markets (Level 1), (ii) inputs other than quoted prices in active markets that are observable either directly or indirectly (Level 2) and (iii) unobservable inputs that require the Company to use present value and other valuation techniques in the determination of fair value (Level 3).

The following table presents the placement in the fair value hierarchy measured at fair value on a recurring basis as of March 31, 2021 and December 31, 2020:


			Fair value measurement at reporting date using
			Quoted prices in
			active markets		Significant other		Significant
			for identical		observable		unobservable
	Balance		assets (Level 1)		inputs (Level 2)		inputs (Level 3)
As of March 31, 2021:
Recurring fair value measurements
Equity securities:
Route1, Inc.	$	1,867	$	—	$	1,867	$	—
Total equity securities		1,867		—		1,867		—
Total recurring fair value measurements	$	1,867	$	—	$	1,867	$	—

As of December 31, 2020
Recurring fair value measurements
Equity securities:
Route1	$	1,768	$	—	$	1,768	$	—
Total equity securities		1,768		—		1,768		—
Total recurring fair value measurements	$	1,768	$	—	$	1,768	$	—

Equity securities pertain to common shares in Route1, Inc. obtained in the 2018 sale of Group Mobile to Route 1, Inc. On March 22, 2021, the Company executed a cashless exercise of warrants to purchase 3,000,000 common shares of Route 1, Inc.. In exchange, the Company received 1,355,443 common shares of Route 1, Inc., bringing the total number of shares owned to 3,855,443. For the three months ended March 31, 2021, we recorded an unrealized gain of $99 in connection with the remeasurement of the common shares of Route 1, Inc.

In addition to the above, the Company’s financial instruments as of ~~September 30, 2020~~March 31, 2021 and December 31, ~~2019~~2020 consisted of cash and cash equivalents, ~~trade~~ receivables, accounts payable ~~accrued expenses~~ and ~~other current liabilities.~~debt. The carrying amounts of all the aforementioned financial instruments approximate fair value because of the short-term ~~nature~~maturities of these instruments.

~~Derivative Liabilities~~

The following table presents the placement in the fair value hierarchy of the Company’s derivative liabilities measured at fair value on a recurring basis as of September 30, 2020 and December 31, 2019:

Quoted prices in




active markets

Significant other

Significant

for identical

observable

unobservable
As of September 30, 2020:

Balance

assets (Level 1)

inputs (Level 2)

inputs (Level 3)








B3D Conversion Option

$
681

$
—

$
—

$
681
Total

$
681

$
—

$
—

$
681
As of December 31, 2019:








May 2018 Class A Warrants

$
778

$
—

$
—

$
778
Calm Warrants

382

—

—

382
Calm Conversion Option

216

—

—

216
B3D Conversion Option

1,761

—

—

1,761
Total

$
3,137

$
—

$
—

$
3,137

The Company measures its derivative liabilities at fair value. The derivative liabilities were classified within Level 3 because they were valued using the Monte-Carlo model, which utilizes significant inputs that are unobservable in the market. The Company assumed an investment round in years 2020 and 2021 to take into account the possible impact of the anti-dilution rights included in its derivative liabilities.

~~These derivative liabilities were initially measured at fair value and are marked to market at each balance sheet date. The revaluation adjustment of the derivative liabilities is included in~~ ~~Loss on revaluation of warrants and conversion options~~ ~~in the condensed consolidated statements of operations and comprehensive loss.~~

The following table summarizes the changes in the Company’s derivative liabilities measured at fair value using significant unobservable inputs (Level 3) during the nine months ended September 30, 2020:

December 31, 2019

$
3,137
Increase due to B3D Note Fifth Credit Agreement Amendment

36
Decrease due to the extinguishment of B3D Note

(2,048)
Increase due to B3D Note Sixth Credit Agreement Amendment

3,656
Revaluation of derivative conversion options and warrants

50,917
Conversions of B3D Note to Common Stock

(14,485)
Conversions of Calm Note to Common Stock

(9,200)
Exercise of Series A Warrants

(9,036)
Exercise of Calm Warrants

(4,108)
Warrant Exchange - Series A

(6,434)
Warrant Exchange - Calm Warrants

(11,754)
September 30, 2020

$
681

~~May 2018 Warrants~~

During the three months ended March 31, 2020, holders of the May 2018 Warrants exercised, on a cashless basis, 4,173,948 warrants for 2,578,455 shares of common stock. As a result, of the exercise, the Company reclassified the derivative liability of $3,122 to equity.

During the three-month period ended June 30, 2020, the holders of the May 2018 Warrants exchanged 1,590,525 warrants for 2,385,528 shares of common stock. In addition, during the three months ended June 30, 2020, holders of the May 2018 Warrants exercised, on a cashless basis, 2,983,164 warrants for 2,382,835 shares of common stock. As a result of the exercises and exchange the Company reclassified the derivative liability of $12,348 to equity.

During the nine-month period ended September 30, 2020, the Company recorded a revaluation expense of $14,692, related to the revaluation of the May 2018 Warrants at each exercise date and reporting date.

~~Valuation Processes for Level 3 Fair Value Measurements~~

Fair value measurement of the derivative warrant liabilities falls within Level 3 of the fair value hierarchy. The fair value measurements are evaluated by management to ensure that changes are consistent with expectations of management based upon the sensitivity and nature of the inputs.

~~September 30, 2020:~~



~~Description~~	~~Valuation technique~~	~~Unobservable inputs~~	~~Range~~
~~B3D Conversion option~~	~~Monte Carlo Method~~	~~Volatility~~	~~156.20~~	%
		~~Risk-free interest rate~~	~~1.80~~	%
		~~Expected term, in years~~	~~0.67~~
		~~Dividend yield~~	~~0.00~~	%

~~December 31, 2019:~~


~~Description~~	~~Valuation technique~~	~~Unobservable inputs~~	~~Range~~
~~May 2018 Class A Warrants~~	~~Monte Carlo Model~~	~~Volatility~~	~~65.20~~	%
		~~Risk-free interest rate~~	~~1.67~~	%
		~~Expected term, in years~~	~~3.38~~
		~~Dividend yield~~	~~0.00~~	%

~~Calm Warrants~~	~~Monte Carlo Model~~	~~Volatility~~	~~66.90~~	%
		~~Risk-free interest rate~~	~~1.62~~	%
		~~Expected term, in years~~	~~4.52~~
		~~Dividend yield~~	~~0.00~~	%

~~Calm Conversion option~~	~~Monte Carlo Model~~	~~Volatility~~	~~66.90~~	%
		~~Risk-free interest rate~~	~~1.75~~	%
		~~Expected term, in years~~	~~2.41~~
		~~Dividend yield~~	~~0.00~~	%

~~B3D Conversion option~~	~~Monte Carlo Model~~	~~Volatility~~	~~65.70~~	%
		~~Risk-free interest rate~~	~~1.62~~	%
		~~Expected term, in years~~	~~1.42~~
		~~Dividend yield~~	~~0.00~~	%

~~Sensitivity of Level 3 Measurements to Changes in Significant Unobservable Inputs~~

The inputs to estimate the fair value of the Company’s derivative liabilities were the current market price of the Company’s Common Stock, the exercise price of the derivative of the conversion options and the warrants, their remaining expected term, the volatility of the Company’s Common Stock price and the risk-free interest rate over the expected term. Significant changes in any of those inputs in isolation can result in a significant change in the fair value measurement.

Generally, an increase in the market price of the Company’s shares of Common Stock, an increase in the volatility of the Company’s shares of Common Stock, and an increase in the remaining term of the derivative liabilities would each result in a directionally similar change in their estimated fair values. Such changes would increase the associated liabilities while decreases in these assumptions would decrease the associated liabilities. An increase in the risk-free interest rate or a decrease in the differential between the derivative liabilities’ exercise price and the market price of the Company’s shares of Common Stock would result in a decrease in the estimated fair value measurement and thus a decrease in the associated liability. The Company has not declared, and does not plan to declare, dividends on its Common Stock, and as such, there is no change in the estimated fair value of the derivative liabilities due to the dividend assumption.

Note 10. Income Taxes

The Company’s provision for income taxes consists of federal, state, local, and foreign taxes in amounts necessary to align the Company’s year-to-date provision for income taxes with the effective tax rate that the Company expects to achieve for the full year. The income tax provision for the ~~nine-month~~three-month period ended ~~September 30, 2020~~March 31, 2021 reflects a de minimis estimated global annual effective tax rate.

As of ~~September 30, 2020,~~March 31, 2021, deferred tax assets generated from the Company’s activities in the United States were offset by a valuation allowance because realization depends on generating future taxable income, which, in the Company’s estimation, is not more likely than not to be generated before such net operating loss carryforwards expire. Net operating

losses generated for tax years beginning after December 31, 2017 do not expire. The Company expects its effective tax rate for

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its current fiscal year to be significantly lower than the statutory rate as a result of a full valuation allowance; therefore, any loss before income taxes does not generate a corresponding income tax benefit.

The Company had de minimis income tax expense for the ~~nine-month~~three-month period ended ~~September 30, 2020.~~March 31, 2021. This was attributable primarily to operating results in conjunction with a full valuation allowance. The final annual tax rate cannot be determined until the end of the fiscal year; therefore, the actual tax rate could differ from current estimates. The Company does not expect to record any additional material provisions for unrecognized tax benefits in the next year.

Note 11. Commitments and Contingencies

Litigation and legal proceedings

Certain of the Company’s outstanding legal matters include speculative claims for substantial or indeterminate amounts of damages. The Company regularly evaluates developments in its legal matters that could affect the amount of any potential liability and makes adjustments as appropriate. Significant judgment is required to determine both the likelihood of there being any potential liability and the estimated amount of a loss related to the Company’s legal matters.

With respect to the Company’s outstanding legal matters, based on its current knowledge, the Company’s management believes that the amount or range of a potential loss will not, either individually or in the aggregate, have a material adverse effect on its business, consolidated financial position, results of operations or cash flows. However, the outcome of such legal matters is inherently unpredictable and subject to significant uncertainties. The Company evaluated the outstanding legal matters and assessed the probability and likelihood of the occurrence of liability. Based on management’s estimates, the Company has recorded accruals of ~~$1,091~~$1,963 and ~~$1,800~~$2,221 as of ~~September 30, 2020~~March 31, 2021 and December 31, ~~2019,~~2020, respectively, which is included in Accounts payable, accrued expenses and other current liabilities in the condensed consolidated balance sheets.

The Company expenses legal fees in the period in which they are incurred.

Cordial

Effective October 2014, XpresSpa terminated its former Airport Concession Disadvantaged Business Enterprise (“ACDBE”) partner, Cordial Endeavor Concessions of Atlanta, LLC (“Cordial”), in several store locations at Hartsfield-Jackson Atlanta International Airport.

Cordial filed a series of complaints with the City of Atlanta, both before and after the termination, in which Cordial alleged, among other things, that the termination was not valid and that XpresSpa unlawfully retaliated against Cordial when Cordial raised concerns about the joint venture. In response to the numerous complaints it received from Cordial, the City of Atlanta required the parties to engage in two mediations.

After the termination of the relationship with Cordial, XpresSpa sought to substitute two new ACDBE partners in place of Cordial.

In April 2015, Cordial filed a complaint with the United States Federal Aviation Administration (“FAA”), which oversees the City of Atlanta with regard to airport ACDBE programs, and, in December 2015, the FAA instructed that the City of Atlanta review XpresSpa’s request to substitute new partners in lieu of Cordial and Cordial’s claims of retaliation. In response to the FAA instruction, pursuant to a corrective action plan approved by the FAA, the City of Atlanta held a hearing in February 2016 and ruled in favor of XpresSpa on such substitution and claims of retaliation. Cordial submitted a further complaint to the FAA claiming that the City of Atlanta was biased against Cordial and that the City of Atlanta’s decision was wrong. In August 2016, the parties met with the FAA. On October 4, 2016, the FAA sent a letter to the City of Atlanta directing that the City of Atlanta retract previous findings on Cordial’s allegations and engage an independent third party to investigate issues previously decided by Atlanta. The FAA also directed that the City of Atlanta determine monies potentially due to Cordial.

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On January 3, 2017, XpresSpa filed a lawsuit in the Supreme Court of the State of New York, County of New York, against Cordial and several related parties. The lawsuit alleges breach of contract, unjust enrichment, breach of fiduciary duty, fraudulent inducement, fraudulent concealment, tortious interference, and breach of good faith and fair dealing. XpresSpa is seeking damages, declaratory judgment, and rescission/termination of certain agreements, disgorgement of revenue, fees and costs, and various other relief. On February 21, 2017, the defendants filed a motion to dismiss. On March 3, 2017, XpresSpa filed a first amended complaint against the defendants. On April 5, 2017, Cordial filed a motion to dismiss. On September 12, 2017, the Court held a hearing on the motion to dismiss. On November 2, 2017, the Court granted the motion to dismiss which was entered on November 13, 2017. On December 22, 2017, XpresSpa filed a notice of appeal, and on September 24, 2018, XpresSpa perfected its appellate rights and submitted a brief to the Supreme Court of New York, First Department appellate court. Oral argument on the appeal went forward on March 20, 2019. The appellate court entered an order on April 11, 2019 reinstating the Company’s complaint, with some exceptions. On June 13, 2019, Cordial filed a motion to reargue and alternatively to appeal to the New York Court of Appeals, and the appellate court denied that motion on October 22, 2019.

On March 30, 2018, Cordial filed a lawsuit against XpresSpa Group, a subsidiary of XpresSpa Group, and several additional parties in the Superior Court of Fulton County, Georgia, alleging the violation of Cordial’s civil rights, tortious interference, breach of fiduciary duty, civil conspiracy, conversion, retaliation, and unjust enrichment. Cordial ~~has~~ threated to seek punitive damages, attorneys’ fees and litigation expenses, accounting, indemnification, and declaratory judgment as to the status of the membership interests of XpresSpa and Cordial in the joint venture and Cordial’s right to profit distributions and management fees from the joint venture. On May 4, 2018, the defendants moved the lawsuit to the United States District Court for the Northern District of Georgia. On August 9, 2018, the Court granted an additional extension of time for the defendants’ response until September 7, 2018, and thereafter provided another extension pending the Court’s consideration of XpresSpa’s Motion to Stay all action in the Georgia lawsuit, pending resolution of the New York lawsuit and the FAA action. On October 29, 2018, XpresSpa’s Motion to Stay was denied. Prior to resolution of the Motion to Stay, Cordial filed a Motion for Temporary Restraining Order (“TRO Motion”), seeking to enjoin the defendants and specifically XpresSpa, from, among other things, distributing any cash flow, net profits, or management fees, or otherwise expending resources beyond necessary operating expenses. XpresSpa filed an opposition and, in a decision entered December 26, 2018, the Court denied Cordial’s TRO Motion entirely. Defendants filed a Motion to Dismiss the Complaint in its entirety on November 20, 2018.

A Director’s Determination was issued by the FAA in connection with the Part 16 Complaint (“Part 16 Proceeding”) filed by Cordial against the City of Atlanta (“City”) in 2017 (“Director’s Determination”). The Company and Cordial were not parties to the FAA action, and had no opportunity to present evidence or otherwise be heard in such action. The Director’s Determination concluded that the City was not in compliance with certain Federal obligations concerning the federal government’s ACDBE program, including relating to the City’s oversight of the Joint Venture Operating Agreement between the Company and Cordial, Cordial’s termination, and Cordial’s retaliation and harassment claims, and the City was ordered to achieve compliance in accordance with the Director’s Determination. The Director’s Determination does not constitute a Final Agency Decision and it is not subject to judicial review, pursuant to 14 CFR § 16.247(b)(2). Because the Company is not a party to the Part 16 Proceeding, the Company would not be considered “a party adversely affected by the Director’s Determination” with a right of appeal to the FAA Assistant Administrator for Civil Rights.

On August 7, 2019, the Company filed a response, advising the U.S. District Court that: (i) the Company is not party to the FAA proceeding and therefore had no opportunity to present evidence or otherwise be heard in such action; (ii) as non-party, the Company is not bound by the Director’s Determination; and (iii) the FAA cannot dictate the interpretation or enforceability of the contract between Cordial and the Company, which is the subject of the U.S. District Court action initiated by Cordial and the New York State Court action initiated by the Company.

On August 16, 2019, the Court entered an Order granting, in part, the Company’s Motion to Dismiss. The Court dismissed all federal claims alleged in the Complaint against all Defendants, declined to exercise supplemental jurisdiction pursuant to 28 U.S.C. § 1367(c) over the remaining state law claims alleged in the Complaint, and remanded the case to the Superior Court of Fulton County. Plaintiffs filed an appeal of the federal court’s decision to the Eleventh Circuit Court of Appeals, and the case was docketed on October 15, ~~2019 (“Eleventh Circuit Appeal”).~~2019.

In response to the numerous complaints it received from Cordial, the City of Atlanta required the parties to engage in mediation. On November 22, 2019, a Mutual Release and Settlement Agreement (the ~~“Settlement Agreement”~~"Settlement Agreement") and a Confidential Payment Agreement (the ~~“Payment Agreement”~~"Payment Agreement") ~~were~~have been executed by the applicable ~~parties, except the City of Atlanta, and are pending the requisite approval by the FAA of~~parties. Pursuant to the terms of the settlement, all pending litigation was dismissed. Also, pursuant to the Settlement ~~Agreement.~~Agreement terms, the City agreed to approve new five-year

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leases for the Company and Cordial to operate as joint venture partners for spas located on Concourse A and Concourse C of the Hartsfield-Jackson Atlanta International Airport ("together, "Leases"). The ~~requisite approval from~~City has approved the ~~FAA has been obtained~~new Leases, and the Leases have been executed by the ~~Company. However,~~Company and the ~~condition precedent that~~City. The parties are in the process of negotiating and completing an operating ~~agreement between~~agreement. Such negotiations have been deferred during the XpresSpa spa location shutdowns due to the pandemic. Pursuant to the Payment Agreement, the Company has recorded an expense, made payments and Cordial be finalized and executed has not yet been satisfied. The Company has been involved in negotiations seeking to resolve all pending matters, and those negotiations are continuing. Based on this, management has determined thataccrued the ~~matter may not be completely resolved, at least to the extent of one or more~~balance of the ~~settling parties seeking to enforce the terms of the Settlement Agreement,~~amounts due thereunder, and ~~thus resulting~~has included that balance in ~~a continuation of the litigation.~~Accounts payable, accrued expenses and other current liabilities.

In re Chen et al.

In March 2015, four former XpresSpa employees who worked at XpresSpa locations in John F. Kennedy International Airport and LaGuardia Airport filed a putative class and collective action wage-hour litigation in the United States District Court, Eastern District of New York. In re Chen et al., CV 15-1347 (E.D.N.Y.). Plaintiffs claim that they and other spa technicians around the country were misclassified as exempt commissioned salespersons under Section 7(i) of the federal Fair Labor Standards Act (“FLSA”). Plaintiffs also assert class claims for unpaid overtime on behalf of New York spa technicians under the New York Labor Law, and discriminatory employment practices under New York State and City laws. On July 1, 2015, the plaintiffs moved to have the court authorize notice of the FLSA misclassification claim sent to all employees in the spa technician job classification at XpresSpa locations around the country in the last three years. Defendants opposed the motion. On February 16, 2016, the Magistrate Judge assigned to the case issued a Report & Recommendation, recommending that the District Court Judge grant the plaintiffs’ motion. On March 1, 2016, the defendants filed Opposition to the Magistrate Judge’s Report & Recommendation, arguing that the District Court Judge should reject the Magistrate Judge’s findings. On September 23, 2016, the court ruled in favor of the plaintiffs and conditionally certified the class. The parties held a mediation on February 28, 2017 and reached an agreement on a settlement in principle. On September 6, 2017, the parties entered into a settlement agreement. On September 15, 2017, the parties filed a motion for settlement approval with the Court. XpresSpa subsequently paid the agreed-upon settlement amount to the settlement claims administrator to be held in escrow pending a fairness hearing and final approval by the Court. On March 30, 2018, the Court entered a Memorandum and Order denying the motion without prejudice to renewal due to questions and concerns the Court had about certain settlement terms. On April 24, 2018, the parties jointly submitted a supplemental letter to the Court advocating for the fairness and adequacy of the settlement and appeared in Court on April 25, 2018 for a hearing to discuss the settlement terms in greater detail with the assigned Magistrate Judge. At the conclusion of the hearing, the Court still had questions about the adequacy and fairness of the settlement terms, and the Judge asked that the parties jointly submit additional information to the Court addressing the open issues. The parties submitted such information to the Court on May 18, ~~2018 and are awaiting the Court’s ruling on the open issues.~~2018.

On August 21, 2019, the Court issued an Order denying the parties’ motion for preliminary approval of the revised settlement, as the Court still had concerns about several of the settlement terms. At the December 6, 2019 status conference with the Court, the Court reiterated its denial of preliminary approval of the proposed settlement agreement. The Court instructed a notice of pendency to be disseminated to putative collective members. Notice was sent out in early February 2020 and approximately 415 individuals have joined the case. On June 6, 2020, the Company participated in a status conference with the Court, and the parties discussed the possibility of entering into a new settlement agreement that addresses the Court’s concerns. On or about August 5, 2020, the parties entered into settlement agreements and ~~are seeking~~sought a preliminary approval order from the Court. ~~The Company has recorded an accrual that is included in~~ ~~Accounts payable, accrued expenses and other current liabilities.~~ ~~The Company intends to continue to vigorously defend this case until the final judgment and dismissal is obtained.~~

~~Binn et al. v. FORM Holdings Corp. et al.~~

On November 6, 2017, Moreton Binn and Marisol F, LLC, former stockholders of XpresSpa Holdings, filed a lawsuit against FORM Holdings Corp. (“FORM”) and its directors in the United States District Court for the Southern District of New York. The lawsuit alleged violations of various sections of the Securities Exchange Act of 1934 (“Exchange Act”), material omissions and misrepresentations (negligent and fraudulent), fraudulent omission, expropriation, breach of

fiduciary duties, aiding and abetting, and unjust enrichment in the defendants’ conduct related to the Company’s acquisition of XpresSpa Holdings, and sought rescission of the transaction, damages, equitable and injunctive relief, fees and costs, and various other relief. On January 17, 2018, the defendants filed a motion to dismiss the complaint. On February 7, 2018, the plaintiffs amended their complaint. On February 28, 2018, the defendants filed a motion to dismiss the amended complaint. By March 30, ~~2018, the motion to dismiss was fully briefed. On August 7, 2018,~~2021, the Court ~~ruled on~~issued an Order conditionally granting the defendants’ motion, dismissing eight of the plaintiffs’ ten claims and denying the defendants’ motion to dismiss with respect to the two remaining claims, related to the Exchange Act. On October 30, 2018, the Court ordered that the plaintiffs could file an amended complaint, and, in response, the defendants could move for summary judgment.

Consistent with the Court’s Order, on November 16, 2018, the plaintiffs filed a second amended complaint, modifying their allegations, and asserting claims pursuant to the Exchange Act and the Securities Act of 1933, as well as bringing a breach of contract claim. On December 17, 2018, the defendants filed a motion for summary judgment seeking dismissal of all claims. On February 1, 2019, the plaintiffs opposed defendant’s motion, requested discovery and cross-moved for partial summary judgement filed an opposition to defendants’ motion and a counter motion for partial summary judgment. Defendants’ summary judgment motion and plaintiff’s cross-motion for partial summary judgment were fully briefed as of March 15, 2019. On April 29, 2019, an emergency hearing was held before the Court in which the plaintiff sought a temporary restraining order and preliminary injunction to preclude acceleration of the maturity on the Senior Secured Note. The Court entered a temporary restraining order, while allowing parties the opportunity to brief the issue.

On May 21, 2019, the Court granted the defendant’s motion for summary judgment in full, dismissing all claims in the action. On July 3, 2019, the plaintiffs filed a notice of appeal in the United States Court of Appeals for the second circuit. On July 1, 2019, the Court held oral argument on Binn’s motion for preliminary ~~injunction. After hearing argument by both sides,~~approval subject to resolution of certain issues pertaining to administration of the settlement. On April 6, 2021, Plaintiffs’ counsel wrote to the Court ~~deferred action and ordered that the temporary restraining order remain in place. On July 23, 2019,~~regarding their proposed resolution on such issues. Once the Court ~~denied~~acts on this application the ~~plaintiffs’ request for a preliminary injunction and vacated~~Company anticipates that notice of the ~~temporary restraining order. On September 13, 2019, plaintiffs filed their appellate brief in~~settlement will be sent to the Second Circuit. As of December 13, 2019, plaintiffs’ appeal was fully briefed. Oral argument occurred on May 4, 2020, at which time the Second Circuit affirmed the dismissal of all claims against all defendants.class members within approximately 30 days.

Kainz v. FORM Holdings Corp. et al.

On March 20, 2019, a second suit was commenced in the United States District Court for the Southern District of New York against FORM, seven of its directors and former directors, as well as a managing director of Mistral Equity Partners (“Mistral”). The individual plaintiff, a shareholder of XpresSpa Holdings, LLC at the time of the merger with FORM in December 2016, alleges that the defendants violated Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 by making false statements concerning, inter alia, the merger and the independence of FORM’s board of directors, violated Section 12(2) of the Securities Act of 1933, breached the merger agreement by making false and misleading statements

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concerning the merger and fraudulently induced the plaintiff into signing the joinder agreement related to the merger. On May 8, 2019, the Company and its directors and the managing director of Mistral filed a motion to dismiss the complaint. On June 5, 2019, plaintiffs opposed the motion and filed a cross-motion for a partial stay. Defendants’ motion to dismiss was fully briefed as of June 19, 2019.

On November 13, 2019, the matter was dismissed in its entirety. On December 12, 2019, plaintiff filed a motion for reconsideration to vacate the order and judgment, dismissing the action, and for leave to amend the complaint. The motion was fully briefed as of February 6, 2020. On April 1, 2020, the Court denied plaintiff’s motion in full. On April 10, 2020, plaintiff filed a notice of appeal to the United States Court of Appeals for the Second Circuit. On June 1, 2020 plaintiff filed his appellate brief. On June 16, 2020, the Second Circuit entered the parties’ non-dispositive stipulation, dismissing certain defendant-appellees, including the Company. On July 6, 2020, the remaining defendants filed their opposition brief. On July 27, 2020, the plaintiff filed their reply brief. On July 28, 2020, the Second Circuit marked plaintiff’s reply brief as defective because it was filed a week late. Subsequently, plaintiff has moved to request permission to file a late reply brief. ~~The Company and its directors continue to believe that this action is without merit and intend to defend~~On January 11, 2021, the ~~appeal.~~

~~Binn, et al. v. Bernstein et al.~~

On June 3, 2019, a third suit was commenced in the United States District Court for the Southern District of New York against FORM, five of its directors, as well as Rockmore, the Company’s previous senior secured lender and a senior executivejudgment of the ~~lender. Although this action is brought~~Court was affirmed by ~~Morton Binn and Marisol F, LLC, it is asserted derivatively on behalf of~~ the Company. Plaintiffs assert eight causes of action, including that certain individual defendants violated Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, by making false statements concerning, ~~inter alia,~~ the merger and the independence of FORM’s board of directors and the valuation of the Company’s lease portfolio. Plaintiffs also assert common law claims for breach of fiduciary duty, corporate waste, unjust enrichment, faithless servant doctrine, and aiding and abetting certain of the directors’ alleged breaches of fiduciary duty. The Company and its directors believe that this action is without merit and intend to file a motion to dismiss and defend the action vigorously.

The defendants filed a motion to dismiss on October 23, 2019. The court heard oral argument on the defendants’ motion to dismiss on January 22, 2020 and has not yet ruled on the motion. On August 6, 2020, the court dismissed the plaintiff’s complaint with prejudice and without leave to amend.Second Circuit court.

Route1

On or about May 23, 2018, Route1 Inc., Route1 Security Corporation (together, “Route1”) and Group Mobile Int’l, LLC (“Group Mobile”) commenced a legal proceeding against the Company in the Ontario Superior Court of Justice.

Route1 and Group Mobile ~~seek~~sought damages of $567,000 in relation to alleged breaches of a Membership Purchase Agreement entered into between Route1 and the Company on or about March 7, 2018, pursuant to which Route1 acquired the Company’s 100% membership interest in Group Mobile. The Plaintiffs allege that the Company: (i) failed to ensure all tax returns were true, correct and compliant in all respects and that all taxes had been paid in full; (ii) failed to ensure that all inventory of Group Mobile had been priced in accordance with GAAP and consisted of a quality and quantity that was materially usable and salable in the ordinary course of business; (iii) failed to ensure that Group Mobile’s most recent balance sheet was materially complete and correct and prepared in accordance with GAAP; (iv) failed to record all liabilities on Group Mobile’s most recent balance sheet; and (v) failed to deliver the agreed upon amount of net working capital, and/or pay the shortfall, to Route1.

~~The~~ Company counterclaimed against the ~~plaintiffs~~Plaintiffs for amounts owed to the Company in relation to the sale of ~~excluded inventory~~Excluded Inventory (as defined in the Membership Purchase Agreement) and ~~seek~~sought damages thereon. The Company delivered a draft amended counterclaim to the Plaintiffs on or around November 2019 seeking, among other things, damages. The Company sought Plaintiffs’ consent to amend its counterclaim. Examinations for discovery were scheduled to take place in Toronto, Canada in June 2020.

The action settled at mediation on or about September 17, 2020. The parties agreed to dismiss the claim and the counterclaim, subject to XpresSpa’s right to commence an application to seek rectification of certain shares and warrants that were issued in connection with the Membership Purchase Agreement. On September 21, 2020, the Ontario Superior Court of Justice entered an Order dismissing, without costs, the action and counterclaim. XpresSpa was granted the Order seeking the rectification of the shares and warrant and that matter was completed in March 2021.

Rodger Jenkins and Gregory Jones v. XpresSpa Group, Inc.

In March 2019, Rodger Jenkins and Gregory Jones filed a lawsuit against the Company in the United States District Court for the Southern District of New York. The lawsuit alleges breach of contract of the stock purchase agreement related to the Company’s acquisition of Excalibur Integrated Systems, Inc. and seeks specific performance, compensatory damages and other fees, expenses, and costs. When this action was first commenced, the plaintiffs had demanded cash or stock in the sum of $750. On or about January 3, 2020, the court granted the plaintiffs’ motion to amend their pleading to increase their total demand to $1,500.

~~The Company has denied~~On December 11, 2020, the ~~material allegations of the complaint in~~court issued its ~~answer~~decision and ~~is currently defending the action. Efforts to settle~~order on the parties’ dispute at a court-ordered mediation in March 2020 were not successful. The action was scheduled for a bench trial on May 18, 2020 but was adjourned due to the COVID-19 pandemic, and the judge ordered the parties to submitrespective motions for summary judgment ~~instead. Although we~~in which the court: (a) awarded plaintiffs damages in the sum of $750, plus prejudgment interest; (b) granted that portion of the Company’s motion dismissing Jenkins’s claim for $600 based on his having executed a written waiver of his right to receive that sum; and (c) denied both sides’ motions with respect to Jones’s claim to recover $150 and directed Jones’s claim to be tried. The court has stated that the trial on the remaining portion of Jones’s claim will occur in May 2021. We remain confident in the Company’s defenses ~~some of the rulings by the trial judge in this action have not been favorable~~ to the ~~Company. Accordingly, although we are unable~~remaining portion of Jones’s claim. We further believe that the Company has meritorious arguments with respect to ~~predict~~ the ~~outcome of this litigation, we cannot rule out the possibility of a judgment being entered~~claims already decided against the Company, inand, accordingly, the ~~absence~~Company plans to appeal all unfavorable rulings following the trial of ~~a settlement.~~Jones’s remaining claim.

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Kyle Collins v. Spa Products Import & Distribution Co., LLC ~~Settlement~~et al

~~In March 2019,~~

This is a ~~complaint was filed against the Company by EFP Capital Solutions LLC~~combined class action and California Private Attorney’s General Act (“~~EFP”~~PAGA”)~~, the receivables factor~~ action. Plaintiff seeks to recover wages, penalties and PAGA penalties for claims for (1) failure to provide meal periods, (2) failure to provide rest breaks, (3) failure to pay overtime, (4) inaccurate wage statements, (5) waiting time penalties, and (6) PAGA penalties of the Company’s vendor MobiPT, Inc. (“MobiPT”), relating to payments made incorrectly by the Company to MobiPT for receivables MobiPT had sold to EFP. The ensuing mediation in January 2020 resulted$100 per employee per pay period per violation. There are approximately 240 current and former employees in the ~~Company agreeing~~litigation class. The parties agreed to ~~pay EFP $165 for such payments, for which~~mediation on May 26, 2020, however, due to COVID-19 the ~~Company recorded an expense that is included in~~ ~~Accounts payable, accrued expenses and other current liabilities.~~ parties subsequently stayed all proceedings. The ~~Company made the final settlement installment payment~~mediation session occurred on ~~or about July 15, 2020. The claim against the Company is now fully resolved~~March 18, 2021, and the ~~action has been dismissed as to~~parties reached a settlement in principle. The parties are currently in the ~~Company.The Company obtained a default judgment against MobiPT on October 27, 2020 and intends to seek reimbursement~~process of ~~$192 from MobiPT, but there is no assurance the Company will be successful.~~preparing/finalizing settlement papers.

~~Regulatory Matters~~

The continued listing standards of Nasdaq provide, among other things, that a company may be delisted if the bid price of its stock drops below $1.00 for a period of 30 consecutive business days or if stockholders’ equity is less than $2,500. On January 2, 2020, the Company received a deficiency letter from Nasdaq which provided a grace period of 180 calendar days, or until June 30, 2020, to regain compliance with the minimum bid price requirement. On June 19, 2020, the Company was advised by Nasdaq that it had determined that for 10 consecutive business days, from June 3, 2020 to June 16, 2020, the closing bid price of the Company’s common stock has been at $1.00 per share or greater. Accordingly, the Company has regained compliance with the continued listing standards and this matter is now closed.

~~Intellectual Property and Other Matters~~

~~The Company is engaged in litigation related to certain of the intellectual property that it owns, for which no liability is recorded, as the Company does not expect a material negative outcome.~~

In addition to those matters specifically set forth herein, the Company and its subsidiaries are involved in various other claims and legal actions that arise in the ordinary course of business. The Company does not believe that the ultimate resolution of these actions will have a material adverse effect on the Company’s financial position, results of operations, liquidity, or capital resources. However, a significant increase in the number of these claims, or one or more successful claims under which the Company incurs greater liabilities than the Company currently anticipates, could materially adversely affect the Company’s business, financial condition, results of operations and cash flows.

In the event that an action is brought against the Company or one of its subsidiaries, the Company will investigate the allegation and vigorously defend itself.

Leases

XpresSpa is contingently liable to a surety company under certain general indemnity agreements required by various airports relating to its lease agreements. XpresSpa agrees to indemnify the surety for any payments made on contracts of suretyship, guaranty, or indemnity. The Company believes that all contingent liabilities will be satisfied by its performance under the specified lease agreements.

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Note 12. Segment Information

We analyze the results of our business through our two reportable segments: XpresSpa and XpresTest. The XpresSpa segment provides travelers premium spa services, including massage, nail and skin care, as well as spa and travel products. The XpresTest segment provides diagnostic COVID-19 tests at XpresCheck™ Wellness Centers in airports, to airport employees and to the traveling public. The chief operating decision maker evaluates the operating results and performance of our segments through operating income. Expenses that can be specifically identified with a segment have been included as deductions in determining operating income. Any remaining expenses and other charges are included in

Corporate and Other.

For the three months ended March 31, 2021, Customers A, B, C, D and E comprised approximately 15%, 30%, 12%, 21% and 15%, respectively, of the Company’s net sales. As of March 31, 2021, Customers A, B, C, and D comprised approximately 20%, 44%, 14%, and 13%, respectively of the Company’s accounts receivable.


	For the three months ended
	September 30,
	2020		2019
Revenue
XpresSpa	$	201	$	12,531
XpresTest		—		—
Corporate and other		—		—
Total revenue	$	201	$	12,531

Operating loss
XpresSpa	$	(5,638)	$	(425)
XpresTest		(1,283)		—
Corporate and other		(2,302)		(1,411)
Total operating loss	$	(9,223)	$	(1,836)


	For the nine months ended				For the three months ended
	September 30,				March 31,
	2020		2019		2021		2020
Revenue
XpresSpa	$	7,982	$	36,485	$	333	$	7,588
XpresTest		80		—		8,179		—
Corporate and other		—		1,184		-		130
Total revenue	$	8,062	$	37,669	$	8,512	$	7,718

Operating loss
Operating (loss) income
XpresSpa	$	(15,850)	$	(3,720)	$	(1,567)	$	(2,716)
XpresTest		(1,791)		—		2,177		—
Corporate and other		(5,014)		(2,083)		(1,531)		(1,232)
Total operating loss	$	(22,655)	$	(5,803)	$	(921)	$	(3,948)



	September 30,		December 31,		March 31,		March 31,
	2020		2019		2021		2020
Assets
XpresSpa	$	3,593	$	17,134	$	9,047	$	25,112
XpresTest		485		—		7,083		—
Corporate and other		77,451		11,590		103,690		4,078
Total assets	$	81,529	$	28,724	$	119,820	$	29,190

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

This Quarterly Report on Form 10-Q contains “forward-looking statements” that involve risks and uncertainties, as well as assumptions that, if they never materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The statements contained herein that are not purely historical are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements are often identified by the use of words such as, but not limited to, “anticipates,” “believes,” “can,” “continues,” “could,” “estimates,” “expects,” “intends,” “may,” “will be,” “plans,” “projects,” “seeks,” “should,” “targets,” “will,” “would,” and similar expressions or variations intended to identify forward-looking statements. These statements are based on the beliefs and assumptions of our management based on information currently available to management. Such forward-looking statements are subject to risks, uncertainties and other important factors that could cause actual results and the timing of certain events to differ materially from future results expressed or implied by such forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those identified below, and those discussed in the section titled “Risk Factors” included in our Annual Report on Form 10-K for the year ended December 31, ~~2019~~2020 filed on ~~April 20, 2020,~~March 31, 2021, as subsequently amended on ~~May 18, 2020 and June 12, 2020~~April 30, 2021 (the ~~“2019~~“2020 Annual Report”) and this Quarterly Report on Form 10-Q and any future reports we file with the Securities and Exchange Commission (“SEC”). The forward-looking statements set forth herein speak only as of the date of this report. Except as required by law, we undertake no obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements.

All references in this Quarterly Report on Form 10-Q to “we,” “us” and “our” refer to XpresSpa Group, Inc., a Delaware corporation, and its consolidated subsidiaries.

Overview

XpresSpa Group, Inc. (“XpresSpa Group”) is a leading global travel health and wellness services holding company. XpresSpa Group iscurrently has two reportable operating segments: XpresSpa and XpresTest.

XpresSpa has been a ~~leading~~global airport retailer of spa services through its XpresSpa™ spa locations, offering travelers premium spa services, including massage, nail and skin care, as well as spa and travel products (“XpresSpa”). ~~In June 2020,~~

Through XpresSpa Group’s ~~subsidiary,~~ XpresTest, Inc. subsidiary (“XpresTest”), we launched XpresCheck™ Wellness Centers, also in ~~airports, offering its~~airports. XpresCheck offers COVID-19 and other medical diagnostic testing services to ~~airport employees and to~~ the traveling public, as ~~well. XpresSpa Group currently has two reportable operating segments: XpresSpa and XpresTest.~~

~~Recent Developments~~

~~Newly launched XpresCheck™ Wellness Centers~~

On May 22, 2020, we announced the signing of a contract with JFK International Air Terminal LLC (“JFKIAT”) to pilot test our concept of providing diagnostic COVID-19 tests in Terminal 4. To facilitate the JFK pilot test, we signed an agreement with JFKIAT for a new modular constructed testing facility within the terminal that hosts nine separate testing rooms with a capacity to administer over 500 tests per day. All COVID-19 screening and testing is conducted by a newly launched brand, XpresCheck™, which will operate under our XpresTest subsidiary. The pilot test at JFK launched on June 22, 2020.

On August 13, 2020, we announced that we signed a contract with the Port Authority of New York and New Jersey to provide diagnostic COVID-19 testing at Newark Liberty International Airport through our XpresCheck™ Wellness Centers. We built a modular constructed testing facility within Terminal B that hosts six separate testing rooms with a capacity to administer over 350 tests per day and opened for testing on August 17, 2020.

On October 26, 2020, we announced that we have expanded our testing services beyond COVID-19, to offer additional rapid testing services for other communicable diseases including influenza, mononucleosis and group A streptococcus, as well as ~~this season’s 2020/21 flu vaccine~~airline, airport and ~~a quadrivalent high-dose flu vaccine recommended for seniors.~~

~~On October 28, 2020, we announced the opening of our third XpresCheck™ Wellness Center at Boston’s Logan International Airport. It contains seven separate testing rooms~~concessionaire employees, and ~~has an anticipated capacity to administer over 400 COVID-19 tests per day.~~

~~Through our XpresCheck™ Wellness Centers, we are offering testing services to airline employees, contractors and workers, concessionaires and their employees,~~ TSA ~~officers,~~ and U.S. Customs and Border Protection ~~agents,~~agents. XpresTest has entered into managed services agreements (“MSAs”) with professional medical services companies that provide health care services to patients. The medical services companies pay XpresTest a monthly fee to operate in the XpresCheck Wellness Centers. Under the terms of the MSAs, we provide office space, equipment, supplies, non-licensed staff, and ~~over time, will expand to the traveling public as well.~~management services in return for a management fee.

~~Reverse Stock Split~~Furthermore, XpresSpa Group is developing a travel health and wellness brand that is positioned for a post-pandemic world. We anticipate delivering on-demand access to integrated healthcare through technology and personalized services, while leveraging XpresSpa’s historic travel wellness experience and XpresTest’s healthcare expertise under the XpresCheck brand. We see this concept evolution as an opportunity in a new niche industry where XpresSpa Group can leverage technology in addition to its existing real estate and airport experience, providing travelers with peace of mind and access to integrated care. Over the long-term, we envision that digital channels will provide growth opportunities beyond our airport locations, achieved through subscription-based services that provide care and tools supporting travel health and wellness. Furthermore, we anticipate offering upstream content that can be monetized through affiliate revenue as well as curated retail through ecommerce.

~~On June 11, 2020, we effected a~~ ~~1-for-3~~ reverse stock split, whereby every three shares of our Common Stock was reduced to one share of our Common Stock and the price per share of our Common Stock was multiplied by 3. All references to shares and per share amounts have been adjusted to reflect the reverse stock split.

~~Effect of Coronavirus on Business~~COVID-19 Update

In March 11, 2020, the World Health Organization declared the outbreak of COVID-19, which continues to spread throughout the U.S. and the world, as a pandemic. The outbreak has had an impact on the global economy, resulting in rapidly changing market and economic conditions. National and local governments around the world instituted certain measures, including travel bans, prohibitions on group events and gatherings, shutdowns of certain non-essential businesses, curfews, shelter-in-place orders and recommendations to practice social distancing, and many jurisdictions have begun to re-impose stricter measures in response to increasing infection rates. The outbreak and associated restrictions on travel that have been implemented have had a material adverse impact on our business and cash flow from operations, similar to many businesses in the travel sector. Effective March 24, 2020, we temporarily closed all global ~~spa~~XpresSpa locations ~~largely~~ due to the categorization by local jurisdictions of the spa locations ~~by local jurisdictions~~ as “non-essential services.” Substantially all of our ~~spa~~XpresSpa locations remain closed. We intend to ~~strategically~~ reopen ~~our~~

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XpresSpa spa locations on a location-by-location basis and resume normal operations at such selected locations once restrictions are lifted and airport traffic returns to sufficient levels to support ~~our operations. The impact~~operations at a unit level.

Since the time of ~~COVID-19 is unknown and may continue as~~ the rates of infection have increased in many states in the U.S., thus additional restrictive measures may be necessary. As a result, management has concluded that there was a long-lived and definite-lived asset impairment triggering event during the nine months ended September 30, 2020 which would require management to perform an impairment evaluation of its property and equipment, intangible assets and operating lease right of use assets of $17,886 (before any impairment adjustments) as of September 30, 2020.

~~We completed an assessment~~temporary closure of our ~~property and equipment and operating lease right of use assets for impairment~~XpresSpa locations, we successfully launched our XpresCheck™ Wellness Centers, offering such testing services, as ~~of September 30, 2020. Based upon the results of the impairment test,~~described above. Also, we recorded an impairment expense related to property and equipment and operating lease right of use assets of $1,111 and $1,116, respectively. The expense was primarily related to the impairment of leasehold improvements made to certain spa locations and operating lease right of use assets where management determined that the locations discounted future cash flow was not sufficient to recover the carrying value of these assets over the remaining lease term. The impairment expense represents the excess of the carrying value of these assets over the estimated future discounted cash flows. Management calculated the future cash flow of each location using a present value income approach. The sum of expected cash flow for the remainder of the lease term for each location was present valued at a discount rate of 9.0%, which represents the current borrowing rate of our B3D Note. We believe that this rate incorporates the time value of money and an appropriate risk premium.

We completed an assessment of our intangible assets for impairment as of September 30, 2020. The Company reassessed its projections and based on management’s expectation of resuming normal operations, no impairment was indicated at this time.

~~The impact of the COVID-19 pandemic could~~ continue to ~~have a material adverse effect on our core XpresSpa business, results of operations, financial condition, liquidity~~evaluate alternative testing protocols and ~~prospects~~work in ~~the near-term and beyond 2020.~~ partnership with airlines for safe travels.

While management has used all currently available information in assessing our ~~forecasts,~~business prospects, the ultimate impact of the COVID-19 pandemic and our ~~newly launched~~ XpresCheck™ Wellness Centers on our results of operations, financial condition and cash flows is highly uncertain, and cannot currently be accurately predicted. Our results of operations, financial condition and cash flows are dependent on future developments, including the duration of the pandemic and the related length of its impact on the global

economy, such as a lengthy or severe recession or any other negative trend in the U.S. or global economy and any new information that may emerge concerning the COVID-19 outbreak and the actions to contain it or treat its impact, which at the present time are highly uncertain and cannot be predicted with any accuracy.remains uncertain. The success or failure of our ~~newly launched~~ XpresCheck™ Wellness Centers could also have a material effect on our business.

Recent Developments

XpresCheck™ Wellness Centers

Through our XpresCheck™ Wellness Centers and under the terms of MSAs with physicians’ practices, we offer diagnostic testing services. We currently have 13 such clinics in 11 airports across 10 states. Since December 31, 2020, we announced the opening of the following XpresCheck™ Wellness Centers to provide diagnostic COVID-19 testing:

On January 12, 2021, we opened our second XpresCheck™ Wellness Center at Boston’s Logan International Airport. It contains four separate testing rooms to provide diagnostic COVID-19 testing.

On January 20, 2021, we announced the opening of an XpresCheck™ Wellness Center at Salt Lake City International Airport. It contains four separate testing rooms to provide diagnostic COVID-19 testing.

On February 16, 2021, we announced the opening of our second XpresCheck testing facility at Newark Liberty International Airport. It contains four separate testing rooms to provide diagnostic COVID-19 testing.

On March 8, 2021, we announced the opening of an XpresCheck™ Wellness Center at Houston George Bush Intercontinental Airport. It contains four separate testing rooms to provide diagnostic COVID-19 testing.

On March 15, 2021, we announced the opening of XpresCheck™ Wellness Centers at Dulles International and Reagan National Airports in Virginia, containing nine and four separate testing rooms, respectively, to provide diagnostic COVID-19 testing.

On April 8, 2021, we announced the opening of an XpresCheck™ Wellness Center at Seattle-Tacoma International Airport. It contains eight separate testing rooms to provide diagnostic COVID-19 testing.

On April 21, 2021, we announced the opening of an XpresCheck™ Wellness Center at San Francisco International Airport. It contains nine separate testing rooms to provide diagnostic COVID-19 testing.

Airport Rent Concessions

We have received rent concessions from landlords on a majority of our XpresSpa leases, allowing for the relief of minimum guaranteed payments in exchange for percentage-of-revenue rent or providing relief from rent through payment deferrals. Currently, the ~~period~~periods of relief from these payments range from three to ~~fifteen~~nineteen months and began in March 2020. We received minimum guaranteed payment concession of ~~$611~~approximately $472 and ~~$1,379~~$75 in the three ~~and nine~~ months ended ~~September 30, 2020.~~March 31, 2021 and March 31, 2020, respectively, and $2,504 in the twelve months ended March 31, 2021. We expect to realize additional rent concessions while our XpresSpa spas remain closed.

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~~Our Strategy and Outlook~~Adjusted EBITDA

~~Comparable (“Comp”) Store Sales and~~ Adjusted EBITDA ~~are~~is a supplemental ~~measures~~measure of financial performance that ~~are~~is not required by or presented in accordance with GAAP but ~~are measurements~~is a measurement used by management to assess the trends in our business. In evaluating our performance as measured by ~~Comp Store Sales and~~ Adjusted EBITDA, we recognize and consider the limitations of ~~these measurements.~~this measurement.

We define Comp Store Sales as current period sales from stores opened more than 12 months compared to those same stores’ sales in the prior year period. The measurement of Comp Store Sales on a daily, weekly, monthly, quarterly and year-to-date basis provides an additional perspective on XpresSpa’s total sales growth when considering the influence of new unit contribution.

~~Comp Store Sales~~

~~A reconciliation between Comp Store Sales and total revenue as reported on the financial statements is presented below:~~

Nine months ended September 30, 2020

Nine months ended September 30, 2019

% Inc/(Dec)




Non-Comp





Non-Comp




Comp Store

Store

Total

Comp Store

Store

Total

Comp Store

Products and Services

$
7,344

$
371

$
7,715

$
35,642

$
843

$
36,485

-79.4%

Revenue from Comp Store Sales decreased significantly for the nine months ended September 30, 2020 from the prior year comparable period. This decrease is due to the negative impact COVID-19 has had on our revenue and results of operations. Our revenue began to decrease significantly in February 2020 as COVID-19 began to spread throughout the world and as rates of infection began to increase. Since our spa operations require customers to be in close contact with spa personnel and spa equipment, we believe customers began to forgo spa treatments for fear of being infected with COVID-19. The restrictions on travel that were implemented have had a material adverse impact on our revenue and operations. Effective March 24, 2020, we temporarily closed all global spa locations, largely due to the categorization of the spa locations by local jurisdictions as “non-essential services.” Substantially all of our spa locations remain closed. We intend to strategically reopen our spa locations and resume normal operations once restrictions are lifted and airport traffic returns to sufficient levels to support operations.

Adjusted EBITDA ~~(loss)~~

~~Another non-GAAP measurement we use to assess the trends in our business is Adjusted EBITDA, which we define~~ as earnings before interest, taxes, depreciation and amortization expense, ~~excluding financing costs, acquisition integration costs, other one-time costs~~non-cash charges, and stock-based ~~compensation.~~compensation expense.

We consider ~~Comp Store Sales and~~ Adjusted EBITDA to be an important ~~indicators~~indicator for the performance of our operating business, but it is not a measure of performance or liquidity calculated in accordance with GAAP. We have included ~~these~~this non-GAAP financial ~~measures~~measure because management utilizes this information for assessing our performance and liquidity, and as an indicator of our ability to make capital expenditures and finance working capital requirements. We believe that ~~Comp Store Sales and~~ Adjusted EBITDA ~~are measurements~~is a measurement that ~~are~~is commonly used by analysts and some investors in evaluating the performance and liquidity of growth companies such as ours.

In particular, we believe that it is useful for analysts and investors to understand that ~~Comp Store Sales only include comparable sales for stores open at least 12 months.~~ Adjusted EBITDA ~~(loss)~~ excludes certain transactions not related to our core cash operating ~~activities.~~activities, which are primarily related to our XpresCheck Wellness Centers. We believe that excluding these transactions allows investors to meaningfully analyze the performance of our core cash operations.

Adjusted EBITDA should not be considered in isolation or as an alternative to cash flow from operating activities or as an alternative to operating income or as an indicator of operating performance or any other measure of performance derived in accordance with GAAP. Adjusted EBITDA does not reflect our obligations for the payment of income taxes, interest expense, or other obligations such as capital expenditures.

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A reconciliation of operating loss presented in accordance with GAAP for the ~~three- and nine-month~~three-month periods ended ~~September 30,~~March 31, 2021 and 2020 ~~and 2019~~ to Adjusted EBITDA (loss) is presented in the table below.

~~Q3 2020~~Q1 2021 Results of Operations and Adjusted EBITDA (loss)

(amounts in thousands)


	Three months ended September 30,				Nine months ended September 30,				Three months ended March 31,
Revenue:	2020		2019		2020		2019		2021		2020
Managed services fees									$	8,174	$	—
Services	$	93	$	10,230	$	6,779	$	30,704		265		6,686
Products		45		2,301		936		5,781		65		891
Other		63		—		347		1,184		8		141
Total revenue		201		12,531		8,062		37,669		8,512		7,718

Cost of sales
Labor		514		5,842		5,480		17,507		1,215		4,476
Occupancy		468		1,894		2,334		5,811		481		1,410
Product and other operating costs		423		1,953		1,737		5,322		2,463		1,282
Total cost of sales		1,405		9,689		9,551		28,640		4,159		7,168
Depreciation and amortization		1,424		1,464		3,875		4,692		744		1,265
Impairment/disposal of assets		2,227		106		6,319		936		22		—
General and administrative		4,368		3,108		10,972		9,204		4,508		3,233
Total operating expense		9,424		14,367		30,717		43,472		9,433		11,666
Loss from operations		(9,223)		(1,836)		(22,655)		(5,803)		(921)		(3,948)
Interest expense		(120)		(780)		(1,856)		(2,052)
Gain (loss) on revaluation of warrants and conversion options		2,750		(848)		(50,917)		(780)
Interest income (expense)										12		(1,061)
Loss on revaluation of warrants and conversion options										—		(5,369)
Other non-operating income (expense), net		(47)		(1,313)		(389)		(5,037)		102		(346)
Loss from operations before income taxes		(6,640)		(4,777)		(75,817)		(13,672)		(807)		(10,724)
Income tax benefit		(3)		143		(22)		101
Income tax expense										(1)		—
Net loss		(6,643)		(4,634)		(75,839)		(13,571)		(808)		(10,724)
Net loss (income) attributable to noncontrolling interests		533		(210)		1,034		(584)
Net (income) loss attributable to noncontrolling interests										(248)		108
Net loss attributable to common shareholders	$	(6,110)	$	(4,844)	$	(74,805)	$	(14,155)	$	(1,056)	$	(10,616)

Loss from operations	$	(9,223)	$	(1,836)	$	(22,655)	$	(5,803)	$	(921)	$	(3,948)
Add back:
Depreciation and amortization		1,424		1,464		3,875		4,692		744		1,265
Financing transactions, start-up costs and other one-time costs		—		138		—		363
Impairment/disposal of assets		2,227		106		6,319		936		22		—
Stock-based compensation expense		470		35		966		266		1,005		72
Less:
Net loss (income) attributable to noncontrolling interests		533		(210)		1,034		(584)
Adjusted EBITDA loss	$	(4,569)	$	(303)	$	(10,461)	$	(130)
Adjusted EBITDA									$	850	$	(2,611)

Results of Operations

Revenue

We recognize revenue from the sale of XpresSpa services when they are rendered at our stores and from the sale of products at the time goods are purchased at our stores or online (usually by credit card), net of discounts and applicable sales taxes. Substantially all of our spa locations remain closed and therefore generate little revenue.

We have entered into ~~a management~~managed services ~~agreement~~agreements with a professional medical services ~~company~~companies that ~~provides~~provide healthcare services to patients in ~~connection with the launch of~~ our ~~new~~ XpresCheck™ Wellness Centers. The medical services ~~company~~companies will pay XpresTest a monthly management fee to operate in the XpresCheck™ Wellness ~~Center.~~Centers. As a result of uncertainties around the cash flows of the XpresCheck™ Wellness Centers during 2020, the Company ~~concludes~~concluded that the collectability criteria to qualify as a

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contract under ASC 606 iswas not met, and no revenue associated with the monthly management fee ~~will be~~was recognized ~~at this point~~for the year ending December 31, 2020 from the ~~management~~managed services ~~agreement. The~~agreements. Based on the reassessment performed for the three months ending March 31, 2021, the Company ~~will only recognize the management fee as~~recognized $8,178 of revenue, ~~when a subsequent reassessment results in the management~~including revenue of $3,186 related to 2020, for new and existing managed services ~~agreement meeting~~agreements which meet the collectability criteria. ~~As of September 30, 2020, management fees owed to the Company, but not recognized as revenue, is $1,197.~~

Cost of sales

Cost of sales for our XpresSpa segment consists of store-level costs. Store-level costs include all costs that are directly attributable to the store operations, primarily payroll and related benefit costs for store personnel, occupancy costs and cost of products sold. Cost of sales of our XpresTest segment include costs related to the XpresCheck™ business, and consists of expenses directly attributable to the clinic operations under the terms of the MSAs, primarily of payroll and related benefit costs for personnel, occupancy costs and cost of supplies used to administer the diagnostic COVID-19 tests.

General and administrative

General and administrative expenses include management and administrative personnel, overhead and occupancy costs, insurance and various professional fees, as well as stock-based compensation for directors, management and administrative personnel.

~~Other non-operating income (expense), net~~

~~Other non-operating income (expense), net includes transaction gains (losses) from foreign exchange rate differences, and bank charges.~~

Three-month period ended ~~September 30, 2020~~March 31, 2021 compared to the three-month period ended ~~September 30, 2019~~March 31, 2020

Revenue


	Three months ended September 30,						Three months ended March 31,
	2020		2019		Inc/(Dec)		2021		2020		Inc/(Dec)
Total revenue	$	201	$	12,531	$	(12,330)	$	8,512	$	7,718	$	794

The increase in revenue was almost entirely due to the rapid growth of the XpresTest segment (while the majority of XpresSpa locations remain closed) with the addition of five locations during Q1 2021, and the ability to recognize $3,186 of catch-up revenue associated with 2020 XpresTest segment on underlying MSAs meeting the collectability criteria during Q1 2021.

Cost of sales


	Three months ended March 31,
	2021		2020		Inc/(Dec)
Cost of sales	$	4,159	$	7,168	$	(3,009)

The decrease in revenue was primarily due the negative adverse impact of COVID-19 on the XpresSpa segment, as discussed above. The decrease was offset by revenue generated through sales and marketing agreements with strategic spa partners of $61 and $138 of product and services revenue generated in our recently re-opened XpresSpa spas in Dubai.

~~Cost of sales~~

Three months ended September 30,


2020

2019

Inc/(Dec)
Cost of sales

$
1,405

$
9,689

$
(8,284)

~~The decrease in~~ cost of sales was due to the decrease in variable costs associated with the decline in XpresSpa revenues and decreases in occupancy costs as a result of rent concessions received from airports. These costs were partially offset ~~somewhat~~ by cost of sales of $2,679, incurred in the XpresCheck™ Wellness Centers pursuant to the XpresTest ~~management~~managed services ~~agreement of $528.~~agreements.

Depreciation and amortization


	Three months ended September 30,						Three months ended March 31,
	2020		2019		Inc/(Dec)		2021		2020		Inc/(Dec)
Depreciation and amortization	$	1,424	$	1,464	$	(40)	$	744	$	1,265	$	(521)

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The decrease in depreciation and amortization of approximately ~~2.7%~~41.2% was primarily due ~~primarily~~ to ~~six fewer locations in the current three-month period versus the prior year. In addition,~~ impairments and disposals of assets recorded in 2020 ~~and 2019 resulted~~resulting in lower depreciation and amortization of leasehold improvements in the current period. This decrease was partially offset by depreciation and amortization related to the recently opened XpresCheck™ Wellness Centers of ~~$262.~~$469.

General and administrative


	Three months ended September 30,						Three months ended March 31,
	2020		2019		Inc/(Dec)		2021		2020		Inc/(Dec)
General and administrative	$	4,368	$	3,108	$	1,260	$	4,508	$	3,233	$	1,275

The increase of approximately ~~40.5%~~39.4% was primarily due to start-up costs associated with the XpresTest segment and the XpresCheck^TM Wellness Centers ~~and~~as well as additional legal fees related to the resolution of certain XpresSpa litigation matters, offset by reduced variable costs related to the closed XpresSpa locations and the realized benefits of cost cutting and control initiatives instituted throughout ~~2019,~~2020, primarily in salaries, occupancy, and professional fees.

~~(Gain) loss~~Loss on revaluation of warrants and conversion options:


	Three months ended September 30,						Three months ended March 31,
	2020		2019		Inc/(Dec)		2021		2020		Inc/(Dec)
Gain (loss) on revaluation of warrants and conversion options	$	2,750	$	(848)	$	3,598
Loss on revaluation of warrants and conversion options							$	—	$	(5,369)	$	5,369

~~(Gain) loss~~Loss on revaluation of warrants and conversion options represents the ~~gain or~~ loss resulting from the mark to market adjustments of our derivative ~~liabilities.~~liabilities related to convertible notes that were converted into equity in 2020. Therefore, this loss did not recur in Q1 2021. The gain or loss ~~in the period is~~was mainly due to the decrease or increase, respectively, in our stock price at certain fair value measurement dates relative to the conversion price of warrants and convertible debt to Common ~~Stock and the closing price stock price as of the end of the prior quarter. See Note 7.~~ ~~Debt~~ ~~and Note 8.~~ ~~Stockholders’ Equity~~ ~~to the condensed consolidated financial statements for additional information.~~Stock.

Other non-operating ~~expense,~~income (expense), net


	Three months ended September 30,						Three months ended March 31,
	2020		2019		Inc/(Dec)		2021		2020		Inc/(Dec)
Non-operating expense, net	$	47	$	1,313	$	(1,266)
Other non-operating income (expense), net							$	102	$	(346)	$	448

The following is a summary of the transactions included in other non-operating (income) expense, net for the three months ended ~~September 30, 2020~~March 31, 2021 and ~~2019:~~2020:


	Three months ended September 30,				Three months ended March 31,
	2020		2019		2021		2020
Bank fees and financing charges	$	47	$	109
Issuance of Series F Preferred Stock		—		1,154
Loss on extinguishment of debt					$	—	$	(265)
Gain on equity investment						99		—
Other		—		50		3		(81)
Total	$	47	$	1,313	$	102	$	(346)

~~See Note 8.~~ ~~Stockholders’ Equity~~ ~~to the condensed consolidated financial statements for additional information regarding the issuance of Series F Preferred Stock in the prior year period.~~

Interest expense


	Three months ended September 30,						Three months ended March 31,
	2020		2019		Inc/(Dec)		2021		2020		Inc/(Dec)
Interest expense	$	120	$	780	$	(660)
Interest (income) expense							$	(12)	$	1,061	$	(1,073)

Interest expense decreased ~~due to significantly lower outstanding debt~~ as a result of ~~conversions of~~a significantly lower interest rate associated with the ~~B3D Note to Common Stock.~~remaining debt obligations offset by interest income. See Note 7. Debt to the condensed consolidated financial statements for additional information.

~~Nine-month period ended September 30, 2020 compared to the nine-month period ended September 30, 2019~~

~~Revenue~~

Nine months ended September 30,


2020

2019

Inc/(Dec)
Total revenue

$
8,062

$
37,669

$
(29,607)

The decrease in revenue was primarily due the negative adverse impact of COVID-19 on XpresSpa, as discussed above. The decrease was offset by revenue generated through sales and marketing agreements with strategic XpresSpa spa partners of $253 and a pro-rated monthly fee associated with XpresTest’s management services agreement of $80 during the quarter ended June 30, 2020.

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~~Cost~~Table of ~~sales~~

Nine months ended September 30,


2020

2019

Inc/(Dec)
Cost of sales

$
9,551

$
28,640

$
(19,089)

The decrease in cost of sales was primarily due to the decrease in spa-related revenues and minimum guaranteed rent payment concessions from landlords on the majority of our airport leases, offset by $598 in expenses related to the XpresTest segment.

~~Depreciation and amortization~~

Nine months ended September 30,


2020

2019

Inc/(Dec)
Depreciation and amortization

$
3,875

$
4,692

$
(817)

The decrease in depreciation and amortization of approximately 17.4% was due primarily to six fewer locations in the current nine-month period versus the prior year. Impairments recorded in 2019 resulted in lower amortization of leasehold improvements in the current period.

~~General and administrative~~

Nine months ended September 30,


2020

2019

Inc/(Dec)
General and administrative

$
10,972

$
9,204

$
1,768

~~The increase of approximately 19.2% was primarily due to start-up costs associated with the XpresCheck~~^TM brand and additional legal fees related to the resolution of certain legal matters, offset by the realized benefits of cost cutting and control initiatives instituted throughout 2019, primarily in salaries, occupancy and professional fees, and by reduced variable costs related to the closed XpresSpa locations.

~~Loss on revaluation of warrants and conversion options:~~

Nine months ended September 30,


2020

2019

Inc/(Dec)
Loss on revaluation of warrants and conversion options

$
50,917

$
780

$
50,137

Loss on revaluation of warrants and conversion options represents the loss resulting from the mark to market adjustments of our derivative liabilities as of the end of the reporting period and upon conversion of warrants and convertible debt. The increase in the loss on revaluation of warrants and conversion options was due mainly to the impact the significant increase in the Company’s stock price during the current year period and the conversion to equity of the majority of the outstanding warrants and convertible debt during the conversion period. See Note 7. ~~Debt~~ ~~and Note 8.~~ ~~Stockholders’ Equity~~ ~~to the condensed consolidated financial statements for additional information.~~Contents

~~Other non-operating expense, net~~

Nine months ended September 30,


2020

2019

Inc/(Dec)
Non-operating expense, net

$
389

$
5,037

$
(4,648)

~~The following is a summary of the transactions included in other non-operating (income) expense, net for the nine months ended September 30, 2020 and 2019:~~

Nine months ended September 30,

2020

2019
Debt conversion expense related to conversion of 5% Secured Convertible Notes

$
—

$
1,547
Issuance of Series F Preferred Stock

—

1,154
Issuance of warrants

—

689
Impairment of cost method investments

—

1,188
Loss on extinguishment of debt

182

165
Bank fees and financing charges

207

294
Total

$
389

$
5,037

~~See Note 7.~~ ~~Debt~~ ~~to the condensed consolidated financial statements for additional information regarding the debt conversion expense.~~

~~Interest expense~~

Nine months ended September 30,


2020

2019

Inc/(Dec)
Interest expense

$
1,856

$
2,052

$
(196)

Interest expense represents interest and accretion expenses on our convertible debt instruments. Interest expense decreased somewhat due to conversions to Common Stock of the Calm Note and B3D Note during the period. See Note 7. ~~Debt~~ ~~to the condensed consolidated financial statements for additional information.~~

Liquidity and Capital Resources

As of ~~September 30, 2020,~~March 31, 2021, we had cash and cash equivalents, excluding restricted cash, of ~~$61,894,~~$102,649, total current assets of ~~$63,868,~~$107,789, total current liabilities of ~~$14,289~~$13,842, and positive working capital of ~~$49,579,~~$93,947, compared to a positive working capital ~~deficiency~~ of ~~$12,287~~$78,302 as of December 31, ~~2019.~~2020.

During the ~~nine~~three months ended ~~September 30,~~March 31, 2021, holders of our December 2020 ~~to address the Company’s historical working capital deficiencies,~~Investor Warrants, December 2020 Placement Agent Warrants and ~~its outstanding long-term debt, the Company raised net~~December 2020 Placement Agent Tail Fee Warrants exercised warrants for a total of 11,223,529 common shares. We received gross proceeds of ~~$74,125 in a series~~approximately $19,161. In accordance with the placement agent agreements with H.C. Wainwright & Co., LLC and Palladium, we paid cash fees of ~~registered direct equity offerings, after deducting $9,150 in broker commissions, legal fees~~$2,154 and ~~other related offering expenses. We settled our long-term debt by converting $7,670~~issued 842,588 warrants to H.C. Wainwright & Co., LLC at an exercise price of ~~principal on the B3D~~ $2.125 per share and 325,500 warrants to Palladium at an exercise price of $1.70 per share. See Note and the entire $2,500 Calm Note to Common Stock. We also paid in full the short-term $910 advance funding owed to Credit Cash, and recognized a gain of $91. Finally, on May 1, 2020, we entered into a U.S. Small Business Administration (“SBA”) Paycheck Protection Program (“PPP”) promissory note in the principal amount of $5,653. The principal amount of the PPP Loan is subject to forgiveness under the PPP upon the Company’s request8. Stockholders’ Equity to the extent that PPP loan proceeds are used to pay expenses permitted by the PPP. Interest accrued on any principal forgiven may also be forgiven if the SBA pays the interest. At this time, there can be no assurance that any part of the PPP loan will be forgiven. See Note 7. ~~Debt.~~

~~The report of our independent registered public accounting firm on our~~condensed consolidated financial statements for the year ended December 31, 2019 included an explanatory paragraph indicating that there was substantial doubt about our ability to continue as a going concern. We believe that as a result of the transactions that have occurred in 2020, we have successfully mitigated the substantial doubt raised by our historical operating results and will satisfy our liquidity needs for at least twelve months from the date of issuance of these financial statements. related discussion.

However, while we have addressed our working capital deficiency and long-term debt, ~~while continuing~~and continue to focus on our overall operating profitability, we expect to incur net losses in the foreseeable future. In addition, the ultimate duration and severity of the ongoing COVID-19 pandemic are uncertain at this time, and may result in additional material adverse impacts on our liquidity position and access to capital. ~~Therefore, we cannot predict with certainty that the results of our actions will satisfy our liquidity needs in the longer-term.~~

~~Credit Cash Funding Advance~~

On January 9, 2020, certain of our wholly-owned subsidiaries (the “CC Borrowers”) entered into an accounts receivable advance agreement (the “CC Agreement”) with CC Funding, a division of Credit Cash NJ, LLC (the “CC Lender”). Pursuant to the terms of the CC Agreement, the CC Lender agreed to make an advance of funds in the amount of $1,000 for aggregate fees of $160, for a total repayment amount of $1,160. As of March 31, 2020, the outstanding repayment amount of $910 was secured by substantially all of the assets of the CC Borrowers, including CC Borrowers’ existing and future accounts receivables and other rights to payment. On June 1, 2020, the CC Borrowers entered into a payoff letter (the “Payoff Letter”) with the CC Lender pursuant to which the CC Agreement was terminated. Under the Payoff Letter, we repaid $733 owed under the CC Agreement as of June 1, 2020 (net of a $91 early pay cash discount) and the CC Lender released all security interests held on the assets of the CC Borrowers, including the CC Borrowers’ existing and future accounts receivables and other rights to payment.

As compensation for the consent of existing creditor B3D, LLC (“B3D”) to the CC Agreement described above, on January 9, 2020, XpresSpa Holdings, LLC (“XpresSpa Holdings”), a wholly-owned subsidiary, entered into a fifth amendment (the “Fifth Credit Agreement Amendment”) to our existing credit agreement with B3D in order to, among other provisions, (i) amend and restate our existing convertible promissory note (the “B3D Note”) in order to increase the principal amount owed to B3D from $7,000 to $7,150, which additional $150 in principal and any interest accrued thereon will become convertible, at B3D’s option, into shares of our Common Stock subject to upon receipt of the approval of our stockholders, which was obtained on May 28, 2020 and (ii) provide for the advance payment of 97,223 shares of Common Stock in satisfaction of the interest payable pursuant to the B3D Note for the months of October, November and December 2020. The Common Stock was issued to B3D on January 14, 2020.

~~B3D Senior Secured Loan~~

On March 6, 2020, XpresSpa Holdings entered into a sixth amendment (the “Sixth Credit Agreement Amendment”) to our existing credit agreement with B3D. In connection with the Sixth Credit Agreement Amendment and B3D Note, B3D agreed to provide us with $500 in additional funding and to submit one or more conversion notices to convert an aggregate of $375 in principal under the B3D Note to Common Stock on or prior to March 27, 2020. XpresSpa Holdings entered into the Credit Agreement Amendment in order to, among other provisions, (i) amend and restate our existing convertible promissory note with B3D in order to increase the principal amount owed from $7,150 million to $7,900, which additional $750 in principal and any interest accrued thereon will be convertible, at B3D’s option, into shares of Common Stock subject to receipt of the approval of our stockholders, which was approved on May 28, 2020, and (ii) decrease the conversion rate under the B3D Note from $6.00 per share to $1.68 per share. On March 19, 2020, the conversion rate was reduced to $0.525 per share after giving effect to certain anti-dilution adjustments.

During the nine months ended September 30, 2020, B3D converted a total of $7,670 of principal into shares of Common Stock at conversion prices of $1.68 and $0.525. As a result, $14,485 of derivative liability was settled and reclassified to equity, the Company wrote off $2,957 of unamortized debt discount and $195 of unamortized debt issuance costs, and 13,496,508 shares of Common Stock were issued.

~~Registered Direct Common Stock Offerings~~

We sold a total of 6,511,280 shares of Common Stock and 1,900,625 of pre-funded warrants and received total proceeds of $4,207, net of financial advisory and consulting fees of $626, in connection with three registered direct offerings in March 2020. Subsequently, 1,900,625 pre-funded warrants were exercised for total proceeds of $57.

On April 6, 2020, we entered into a securities purchase agreement with certain purchasers, pursuant to which we issued and sold, in a registered direct offering (i) 4,139,393 shares of Common Stock at an offering price of $0.66 per share and (ii) an aggregate of 481,818 pre-funded warrants exercisable for shares of Common Stock at an offering price of $0.63 per pre-funded warrant. We received proceeds of $2,792, net of $244 in financial advisory consultant fees. Each pre-funded warrant represented the right to purchase one share of Common Stock at an exercise price of $0.03 per share and was exercised in April 2020 for total proceeds of $14.

On June 17, 2020, we entered into a securities purchase agreement pursuant to which we agreed to issue and sell 7,614,700 shares of Common Stock at an offering price of $5.253 per share (the “Registered Offering”). In a concurrent private placement (the “Private Placement” and together with the Registered Offering, the “Offerings”), we agreed to issue to the purchasers who participated in the Registered Offering warrants (the “Warrants”) exercisable for an aggregate of 7,614,700 shares of Common Stock at an exercise price of $5.25 per share. Each Warrant will be immediately exercisable and will expire 21 months from the issuance date. The Warrants and the shares of Common Stock issuable upon the exercise of the Warrants were not offered pursuant to a registration statement and were offered pursuant to the exemption provided in Section 4(a)(2) under the Securities Act of 1933, as amended (the “Securities Act”), and Rule 506(b) promulgated thereunder. The Offerings closed on June 19, 2020 with us receiving gross proceeds of $40,000 before deducting placement agent fees and related offering expenses of $4,409. The shares of Common Stock issuable upon the exercise of the Warrants have now been registered for resale.

In connection with the Registered Offering, warrants to purchase 133,258 shares of our Common Stock were issued to Palladium Capital Advisors, LLC (“Palladium”) (the “Palladium Warrants”) at an exercise price equal to $5.25 per share and warrants to purchase 609,176 shares of our Common Stock were issued to H.C. Wainwright & Co., LLC (the “H.C.W. Warrants”) at an exercise price equal to $6.5663 per share pursuant to the respective placement agent agreements.

On August 25, 2020, we entered into a securities purchase agreement pursuant to which we agreed to issue and sell in a registered direct offering 10,407,408 shares of Common Stock and warrants exercisable for an aggregate of 11,216,932 shares of Common Stock at a combined offering price of $3.15 per share. The Warrants have an exercise price of $3.02 per share. We also offered and sold to certain purchasers pre-funded warrants to purchase an aggregate of 809,524 shares of Common Stock, in lieu of shares of Common Stock. Each pre-funded warrant represented the right to purchase one share of Common Stock at an exercise price of $0.001 per share and was exercised in August 2020. The offering closed on August 28, 2020 with us receiving gross proceeds of $35,333 before deducting placement agent fees and related offering expenses of $3,871.

In connection with the August offering, warrants to purchase 222,222 shares of our Common Stock were issued to Palladium at an exercise price equal to $3.02 per share and warrants to purchase 897,355 shares of our Common Stock were issued to H.C. Wainwright & Co., LLC at an exercise price equal to $3.9375 per share pursuant to the respective placement agent agreements.

We expect to utilize our cash and cash equivalents to provide capital to support our near-term operating losses arising from the limited near-term growth of XpresSpa, maintaining and renovating our existing XpresSpa locations, funding the development and expansion of our recently launched XpresCheck™ Wellness Centers, and supporting corporate functions.

We have taken actions described above to improve our overall cash position and our access to liquidity. We continue to expand and explore strategic partnerships, right-size our corporate structure, and streamline our operations.

If we continue to experience operating losses and negative cash flows in the longer-term, while not expected, we may not be able to access additional funds. A failure to generate additional liquidity could negatively impact our access to new

~~XpresSpa or XpresCheck™ Wellness Center locations, and inventory or services that are important to the long-term operation of our businesses.~~

Critical Accounting Estimates

These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, ~~2019,~~2020, as amended, filed with the SEC which includes a description of our critical accounting estimates that involve subjective and complex judgments that could potentially affect reported results. There have been no material changes to our critical accounting estimates as to the methodologies or assumptions we apply under them. We continue to monitor such methodologies and assumptions.

Item 3. Quantitative and Qualitative Disclosures About Market Risk.

Not required as we are a smaller reporting company.

Item 4. Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) promulgated under the Exchange Act) that are designed to ensure that information required to be disclosed in Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer (Principal Financial and Accounting Officer), as appropriate, to allow timely decisions regarding required disclosure.

As of ~~September 30, 2020,~~March 31, 2021, we carried out an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer ~~(Principal~~and Chief Financial ~~and Accounting Officer),~~Officer, of the effectiveness of the design and operation of our disclosure controls and procedures. Our evaluation as of December 31, 2019 identified a material weaknesses in our internal control over financial reporting, which remained unmitigated as of March 31, 2021, as noted below in Report of Management on Internal Control over Financial Reporting. Based on our evaluation, ~~we have~~our chief executive officer and chief financial officer concluded that ~~our~~the Company’s disclosure controls and procedures were not effective as of ~~September 30, 2020. This determination~~March 31, 2021 to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is ~~based~~recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and to provide reasonable assurance that such information is accumulated and communicated to our management, including our chief executive officer and chief financial officer, as appropriate to allow timely decisions regarding required disclosure.. Notwithstanding this conclusion, management believes that the condensed consolidated financial statements in this Quarterly Report on Form 10-Q fairly present in all material respects our financial condition, results of operations and cash flows in conformity with GAAP.

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Remediation Plan for Material Weakness in Internal Control over Financial Reporting

We and our Board treat the ~~previously reported~~controls surrounding, and the integrity of, our financial statements with the utmost priority. Management is committed to the planning and implementation of remediation efforts to address control deficiencies and any other identified areas of risk. These remediation efforts are intended to both address the identified material weakness ~~management identified~~and to enhance our overall financial control environment. In particular:


	·		we will continue to strengthen our interim and annual financial review controls to function with a sufficient level of precision to detect and correct errors on a timely basis;
	·		we will continue to improve the timeliness of our closing processes with respect to interim and annual periods.

Following identification of this control deficiency, commenced remediation efforts by implementing modifications to better ensure that the Company has appropriate and timely reviews on all financial reporting analysis. The material weakness in our internal control over financial reporting will not be considered remediated until these modifications are implemented, in operation for a sufficient period of time, tested, and concluded by management to be designed and operating effectively. In addition, as ~~described below.~~ we continue to evaluate and work to improve our internal control over financial reporting, management may determine to take additional measures to address control deficiencies or determine to modify our remediation plan. Management will test and evaluate the implementation of these modifications during 2021 to ascertain whether they are designed and operating effectively to provide reasonable assurance that they will prevent or detect a material misstatement in the Company’s financial statements.

The steps we took to address the deficiencies identified included:

we hired a permanent Chief Financial Officer in December 2020;

we have engaged in efforts to restructure accounting processes and revise organizational structures to enhance accurate accounting and appropriate financial reporting;

we have engaged outside service providers to assist with the valuation and recording of key reporting areas such as leases and stock compensation expense;

we have implemented additional accounting software to aid in the accounting and financial reporting process;

we have contracted an independent consulting firm to assist with the preparation of the Financial Statements and U.S. GAAP accounting research;

in March 2021, we hired a seasoned Certified Public Accountant as a permanent Corporate Controller, who also has a Certified Information Systems Auditor accreditation.

We are incommitted to maintaining a strong internal control environment, and we believe the ~~process of remediating~~measures described above will strengthen our internal control over financial reporting and remediate the material ~~weaknesses in our internal control. We believe the completion of these processes should remedy our disclosure controls~~weakness we have identified. Our remediation efforts have begun, and ~~procedures. We~~we will continue to ~~monitor~~devote significant time and attention to these ~~issues.~~remedial efforts. As we continue to evaluate and work to improve our internal control over financial reporting, management may determine to take additional measures to strengthen controls or to modify the remediation plan described above, which may require additional implementation time.

~~Previously Reported Material Weakness~~As noted above, we believe that, as a result of management’s in-depth review of its accounting processes, and the additional procedures management has implemented, there are no material inaccuracies or omissions of material fact in this Form 10-Q and, to the best of our knowledge, we believe that the condensed consolidated financial statements in this Form 10-Q fairly present in all material respects our financial condition, results of operations and cash flows in conformity with GAAP.

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Changes in Internal Control ~~Over~~over Financial Reporting

InBased on our ~~Annual Report for the year ended December 31, 2019, filed with the SEC on April 20, 2020,~~evaluation, management concluded that our internal control over financial reporting was not effective as of ~~December~~March 31, ~~2019. In the evaluation, management identified~~2021, due to a material weakness in our internal control ~~related to~~over our financial close and reporting ~~process.~~process, which was discovered in 2019 still remaining unmitigated. Management ~~also concluded~~continues to conclude that as of March 31, 2021 we still did not have a sufficient complement of corporate personnel with appropriate levels of accounting and controls knowledge and experience commensurate with our financial reporting requirements to appropriately analyze, record and disclose accounting matters completely and accurately. As a result of this evaluation, ~~the Principal Accounting Officer~~we extensively used outside consultants who possessed the appropriate levels of accounting and controls ~~knowledge.~~

~~Remediation Plan for Material Weakness in Internal Control over Financial Reporting~~

~~We are still considering the full extent of the procedures~~knowledge to ~~implement in order to remediate the material weakness described above. The current remediation plan includes a more robust review process,~~appropriately analyze, record, and ~~an increase in the supervision~~disclose accounting matters completely and monitoring of the financial reporting processes and our accounting personnel. We will ensure that accounting personnel have the level of accounting and controls knowledge and experience commensurate with our financial reporting requirements by instituting a formal training program for all accounting personnel on a regular basis on internal control procedures over financial reporting. The current remediation plan also includes implementing controls over calculations, analysis and conclusions associated with non-routine transactions at a more precise level. We have allocated additional resources to the corporate accounting function, which includes the use of independent consultants with sufficient expertise to assist in the preparation and review of certain non-recurring transactions and timely review of the account reconciliations. In addition, we have begun to automate, where possible and practical, certain account analyses and

calculations currently being done manually by better utilizing our current general ledger accounting system and implementing software solutions specifically designed to perform calculations of the recurring accounting entries.

~~Where cost effective, we will outsource any manual processes that are time consuming to free up accounting personnel to spend more time preparing and reviewing account analyses.~~

~~Changes in Internal Control over Financial Reporting~~accurately.

Other than as ~~described above,~~set forth in the foregoing paragraph, there ~~has~~have been no ~~change~~changes in our internal control over financial reporting ~~(as defined in Rule 13a-15(f) and 15d-15(f) under the Exchange Act)~~ that occurred during the quarter ended ~~September 30, 2020~~March 31, 2021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

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PART II – OTHER INFORMATION

Item 1. Legal Proceedings.

For information regarding legal proceedings, see Note 11. “Commitments and Contingencies” in our notes to the condensed consolidated financial statements included in “Item 1. Financial Statements.”

Item 1A. Risk ~~Factors.~~Factors

~~The following additional~~There have been no material changes to the risk factors ~~which could affect~~discussed in Item 1A. Risk Factors in our ~~business, financial condition, operating results and cash flows should be read in connection with the existing disclosure on risk factors made in the our most recently filed~~ Annual Report on Form 10-K ~~and other filings made with the SEC.~~

~~We have no operating history in the diagnostic testing and vaccination industry.~~

Despite our management’s extensive experience in health and wellness services, we have no specific operating history in the diagnostic testing and vaccination industry, including providing management services to a professional practice offering diagnostic testing or vaccination services. We will face substantial risks and uncertainties to which our new diagnostic testing and vaccination line of business will be subject. To address these risks and uncertainties, we must, among other things, successfully execute our business strategy, respond to competitive developments and attract and retain qualified personnel. We cannot assure you that we will operate profitably or that our business strategy will be successful. As a result, our diagnostic testing and vaccination line of business may not succeed.

~~We may never establish long-term formal contracts and relationships with professional practices~~ for the ~~ordering of and collection of samples for, or with laboratories for the performance of, COVID-19 and other medical testing in our XpresCheck™ Wellness Centers.~~

We have begun offering COVID-19 and other medical testing services, as well as and certain seasonal vaccines in XpresCheck™ Wellness Centers. On June 22, 2020, we began pilot testing and have established a formal contractual relationship with a professional practice for the ordering of and collection of samples for, and with clinical laboratories for the performance, of COVID-19 testing. These contractual relationships are for an initial period of one year with automatic one year renewals, unless otherwise terminated by either party. We may never formalize longer-term arrangements with a professional practice or clinical laboratory for these purposes and may never conduct diagnostic testing and vaccination operations on a widescale basis. As a result, there can be no assurances that we will be able to execute our current plans or generate substantial revenue associated with our current XpresCheck COVID-19 testing and other medical testing and vaccines plans, including any COVID-19 vaccine that might become available in the future.ended December 31, 2020.

We may be unable to successfully secure new locations for, or transition our existing spa facilities into, XpresCheck™ Wellness Centers at which COVID-19 or other medical testing and vaccinations will be ordered or performed.

There can be no assurances that we will be able to open new XpresCheck™ Wellness Centers or further expand our initial sites, including JFK International Airport, Newark Liberty International Airport, Boston Logan International Airport, in order make available or renovate our other existing spa facilities for the purpose of operating a location at which XpresCheck COVID-19 testing will be ordered and/or performed by a professional practice. In addition, we recently announced the expansion of our testing capabilities to include rapid testing services for other communicable diseases, including influenza, mononucleosis and group A streptococcus, as well as seasonal flu vaccination services which may require additional renovations and costs. If we are unable to successfully transition such facilities to locations at which COVID-19 testing or other medical testing and vaccination services will be ordered and/or performed due to issues with lease agreements, permits, licenses or other delays, we will not be able to move forward with our planned business transition.

We rely on a limited number of professional practices and suppliers and, in some cases, a single professional practice or supplier, for the COVID-19 test and certain of the laboratory substances, equipment and other materials used for COVID-19 tests, and any delays or difficulties securing these materials could disrupt our operations and materially harm our business.

We plan to contract with a limited number of professional practices, and potentially only a single professional practice, for the ordering of and collection of samples for COVID-19 testing. Now that our current professional practice has begun performing point of care COVID-19 testing and other communicable disease testing and seasonal flu vaccination services at our XpresCheck™ Wellness Centers, we currently rely on a limited number of suppliers for test kits, seasonal flu vaccines, collection supplies, reagents, and various other equipment and materials we intend to use in performing COVID-19 or other medical testing or for administering seasonal flu vaccines, and we may not be able to increase our number of suppliers sigficantly for these items. We currently do not have formal long-term agreements with any professional practice or supplier, and, as a result, our professional practice partners or suppliers could cease supplying these services or tests, materials and equipment to us at any time due to our inability to reach agreement on terms, disruptions in the professional practice’s or supplier’s operations, a determination to pursue other activities or lines of business, or for other reasons, or the professional practice or supplier could fail to provide us with sufficient quantities of services or materials that meet our specifications. Transitioning to a new professional practice or supplier or locating a temporary substitute, if any are available, would be time-consuming and expensive, could result in interruptions in or otherwise affect the performance specifications of our intended operations, or could require that we revalidate the tests we use. In addition, the use of services, equipment or materials provided by a replacement professional practice or supplier could require us to alter our future operations and procedures. Moreover, we believe there are currently only a limited number of manufacturers that are capable of supplying and servicing some of the equipment and other materials necessary for our intended operations. As a result, replacement equipment and materials that meet our quality control and performance requirements may not be available on reasonable terms, in a timely manner or at all. If we encounter delays or difficulties securing, reconfiguring or revalidating the equipment, reagents and other materials required for administering tests, our operations could be materially disrupted and our business, financial condition, results of operations, and reputation could be adversely affected. We also may experience services or supply issues as we increase the volume or scope of our testing and vaccination services.

~~The COVID-19 testing technology we have chosen may not perform as expected, as a result of human error or otherwise, and may not aid in the testing of this virus.~~

On June 22, 2020, our professional practice partner began performing point of care COVID-19 testing at our JFK Airport XpresCheck location, which has since expanded to Newark Liberty International Airport and Boston Logan International Airport. Our success will depend on the COVID-19 and other communicable diseases testing technology we have chosen to use to provide a reliable, high-quality diagnostic result. Diagnostic testing for COVID-19 is relatively new, and there is no guarantee that the COVID-19 test technology we are currently using, or that we may choose to use in the future, will be accurate. We believe that customers will be particularly sensitive to COVID-19 test defects and errors. As a result, the failure of the chosen tests to perform as expected could significantly impair our reputation and the public image of the tests we use. There can be no assurance that the COVID-19 test technology will be broadly adopted for use. Many companies are developing tests for COVID-19 and the COVID-19 test technology we are currently using may not be effective. As a result, the failure or perceived failure of the chosen tests to perform as expected could have a material adverse effect on our business, financial condition, results of operation and cash flows. If there is little or no demand for the COVID-19 test, our business could be materially harmed. Moreover, as testing technology evolves, develops and improves over time, we may not be able to identify and gain access to the latest and best COVID-19 testing methodologies and equipment.

There can be no assurance that demand for our COVID-19 testing services will exist in the future at the levels we expect or at all, because of the success of containment efforts, the emergence of a vaccine, widespread availability of testing at other locations or due to other events. If there is no demand for our COVID-19 testing services or demand is significantly lower than we expect, our business will be materially harmed.

Our COVID-19 testing and other medical testing and vaccination capabilities may never achieve significant acceptance in the market or by countries or states that are imposing travel or quarantine restrictions.

We may expend substantial funds and management effort on the development and marketing of our professional practice partner’s COVID-19 testing capabilities with no assurance that we will be successful in implementing our planned diagnostic testing business. Our ability to successfully offer COVID-19 tests will depend significantly on the perception that the tests used by our professional practice partner can reduce transmission risk and are reliable. Further, the success of our business may depend on being part of a national rollout of a COVID-19 vaccination when it becomes available. Moreover, we cannot assure you that any vaccination will become available in the near term or at all. In addition, we are working with major airlines to support creation of potential air bridges between U.S. cities and international destinations, including, but not limited to, New York to London, and are engaged in discussions with multiple emerging Health Passport Apps. These apps would directly link into COVID-19 test results from there partnered labs, so that passengers would be able to show their test results through these apps to airlines and destinations in order to facilitate a hassle-free entry and avoid quarantines, where applicable. However, there can be no assurance as to the degree to which our public testing model assists passengers meet testing requirements for entry into, or avoidance of quarantine in various states and countries, and we may not be able to execute our COVID-19 testing strategy and our business results may be harmed.

In addition, we recently announced the expansion of our testing capabilities to include rapid testing services for other communicable diseases, including influenza, mononucleosis and group A streptococcus, as well as seasonal flu vaccines. These plans will require us to expend additional funds and efforts to obtain medical testing supplies for these additional communicable diseases and to market our capabilities in these additional areas. Demand for these additional testing and vaccination services may never meet anticipated levels, which would have a material adverse effect on our business, financial condition and results of operations.

We use potentially hazardous materials, chemicals and patient samples in our XpresCheck diagnostic testing and vaccination business and any disputes relating to improper handling, storage or disposal of these materials could be time consuming and costly.

Our professional practice partner’s diagnostic testing activities involve the controlled use of hazardous laboratory materials and chemicals, including small quantities of acid and alcohol, and patient samples. They are subject to U.S. laws and regulations related to the protection of the environment, the health and safety of employees and the handling, transportation and disposal of medical specimens, infectious and hazardous waste. They could be liable for accidental contamination or discharge or any resultant injury from hazardous materials, and conveyance, processing, and storage of and data on patient samples. If they fail to comply with applicable laws or regulations, they could be required to pay penalties or be held liable for any damages that result and this liability could exceed their financial resources. Further, future changes to environmental health and safety laws could cause them to incur additional expense or restrict operations.

In the event of a lawsuit or investigation concerning such hazardous materials, we could be held responsible for any injury caused to persons or property by exposure to, or release of, these hazardous materials or patient samples that may contain infectious materials. The cost of this liability could exceed our resources. While we expect to maintain broad form liability insurance coverage for these risks, and we expect our professional practice partner to maintain appropriate malpractice insurance, the level or breadth of our or their coverage may not be adequate to fully cover potential liability claims to which we might be exposed.

Our XpresCheck diagnostic testing and vaccination business could be harmed from the loss or suspension of a license or imposition of a fine or penalties under, or future changes in, or interpretations of, the law or regulations of the Clinical Laboratory Improvement Act of 1967, and the Clinical Laboratory Improvement Amendments of 1988 (CLIA), or those of Medicare, Medicaid or other national, state or local agencies in the U.S. and other countries where we operate laboratories.

The performance of laboratory testing is subject to extensive U.S. regulation, and many of these statutes and regulations have not been interpreted by the courts. CLIA extends federal oversight to virtually all physician practices performing clinical laboratory testing and to clinical laboratories operating in the U.S. by requiring that they be certified by the federal government or, in the case of clinical laboratories, by a federally approved accreditation agency. The sanction for failure

to comply with CLIA requirements may be suspension, revocation or limitation of a laboratory’s CLIA certificate, which is necessary to conduct business, as well as significant fines and/or criminal penalties. In addition, we expect to be subject to regulation under state law. State laws may require that laboratories and/or laboratory personnel meet certain licensing or other qualifications, specify certain quality controls or require maintenance of certain records. Applicable statutes and regulations could be interpreted or applied by a prosecutorial, regulatory or judicial authority in a manner that would adversely affect our business. Potential sanctions for violation of these statutes and regulations include significant fines and the suspension or loss of various licenses, certificates and authorizations, which could have a material adverse effect on our business. In addition, compliance with future legislation could impose additional requirements on us, which may be costly.

U.S. Food and Drug Administration (FDA) regulation of diagnostic products could result in increased costs and the imposition of fines or penalties, and could have a material adverse effect upon our business.

The FDA has regulatory responsibility for instruments, test kits, reagents and other devices used by clinical laboratories. The FDA enforces laws and regulations that govern the development, testing, manufacturing, performance, labeling, advertising, marketing, distribution and surveillance of diagnostic products, and it regularly inspects and reviews the manufacturing processes and product performance of diagnostic products.

FDA regulation of the diagnostic products we use could result in increased costs and administrative and legal actions for noncompliance, including warning letters, fines, penalties, product suspensions, product recalls, injunctions and other civil and criminal sanctions, which could have a material adverse effect on our business, financial condition, results of operation and cash flows.

If we fail to comply with the complex federal, state, local and foreign laws and regulations that apply to our XpresCheck business, we could suffer severe consequences that could materially and adversely affect our operating results and financial condition.

We expect our planned operations to be subject to extensive federal, state, local and foreign laws and regulations, all of which are subject to change. These laws and regulations currently include, among other things:

●

~~CLIA, which requires that laboratories obtain certification from the federal government, and state licensure laws;~~

●

~~FDA laws and regulations;~~

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The Health Insurance Portability and Accountability Act (HIPAA), which imposes comprehensive federal standards with respect to the privacy and security of protected health information and requirements for the use of certain standardized electronic transactions, and amendments to HIPAA under the Health Information Technology for Economic and Clinical Health Act (HITECH), which strengthen and expand HIPAA privacy and security compliance requirements, increase penalties for violators, extend enforcement authority to state attorneys general and impose requirements for breach notification;

●

state laws regulating genetic testing and protecting the privacy of genetic test results, as well as state laws protecting the privacy and security of health information and personal data and mandating reporting of breaches to affected individuals and state regulators;

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the federal anti-kickback law, or the Anti-Kickback Statute, which prohibits knowingly and willfully offering, paying, soliciting, receiving, or providing remuneration, directly or indirectly, in exchange for or to induce either the referral of an individual, or the furnishing, arranging for, or recommending of an item or service that is reimbursable, in whole or in part, by a federal healthcare program;

●

other federal and state fraud and abuse laws, such as anti-kickback laws, prohibitions on self-referral, and false claims acts, which may extend to services reimbursable by any third-party payor, including private insurers;

●

the federal Physician Payments Sunshine Act, which requires medical device manufactures to track and report to the federal government certain payments and other transfers of value made to physicians and teaching hospitals and ownership or investment interests held by physicians and their immediate family members;

●

Section 216 of the federal Protecting Access to Medicare Act of 2014, which requires applicable laboratories to report private payor data in a timely and accurate manner beginning in 2017 and every three years thereafter (and in some cases annually);

●

~~state laws that impose reporting and other compliance-related requirements;~~

●

state billing laws, including regulations on “pass through billing” which may limit our ability to submit claims for payment and/or mark up the cost of services in excess of the price paid for such services, and “direct-bill” laws which may limit our ability to purchase services from a laboratory and bill for the services ordered;

●

~~similar foreign laws and regulations that apply to us in the countries in which we operate.~~

These laws and regulations are complex and are subject to interpretation by the courts and by government agencies. Our failure to comply could lead to civil or criminal penalties, exclusion from participation in state and federal healthcare programs, or prohibitions or restrictions on our laboratory’s ability to provide or receive payment for our services. We believe that we are in material compliance with all statutory and regulatory requirements, but there is a risk that one or more government agencies could take a contrary position, or that a private party could file suit under the qui tam provisions of the federal False Claims Act or a similar state law. Such occurrences, regardless of their outcome, could damage our reputation and adversely affect important business relationships with third parties, including managed care organizations, and other private third-party payors.

~~Changes in the way that the FDA regulates COVID-19 tests could result in the delay or additional expense in XpresCheck offering tests.~~

Historically, the U.S. Food and Drug Administration (“FDA”) has exercised enforcement discretion with respect to most laboratory-developed tests (“LDTs”) and has not required laboratories that furnish LDTs to comply with the agency’s requirements for medical devices (e.g., establishment registration, device listing, quality systems regulations, premarket clearance or premarket approval, and post-market controls). In recent years, however, the FDA publicly announced its intention to regulate certain LDTs and issued two draft guidance documents that set forth a proposed phased-in risk-based regulatory framework that would apply varying levels of FDA oversight to LDTs. However, these guidance documents were withdrawn at the end of the Obama administration and replaced by an informal discussion paper reflecting some of the feedback that FDA had received on LDT regulation. The FDA acknowledged that the discussion paper in January 2017 does not represent the formal position of the FDA and is not enforceable. Nevertheless, the FDA wanted to share its synthesis of the feedback that it had received in the hope that it might advance public discussion on future LDT oversight. Notwithstanding the discussion paper, the FDA continues to exercise enforcement discretion and may decide to regulate certain LDTs on a case-by-case basis at any time, which could result in delay or additional expense in offering tests. Until the FDA finalizes its regulatory position regarding LDTs, or other legislation is passed reforming the federal government’s regulation of LDTs, it is unknown how the FDA may regulate tests we use in the future and what testing and data may be required to support any required clearance or approval.

Our professional practice partner’s failure to accurately bill for testing services, or to comply with applicable laws relating to government healthcare programs, could have a material adverse effect on our business.

Billing for diagnostic testing and vaccination services is complex and subject to extensive and non-uniform rules and administrative requirements. Depending on the billing arrangement and applicable law, we expect to bill various payers, such as patients, insurance companies, Medicare, Medicaid, clinicians, hospitals and employer groups if ~~we begin performing point of care COVID-19 or other medical testing at our XpresCheck™ Wellness Centers~~. We expect that the majority of our billing and related operations will be provided by a third party. Failure to accurately bill for our services could have a material adverse effect on our business. In addition, failure to comply with applicable laws relating to billing government healthcare programs may result in various consequences, including the return of overpayments, civil and criminal fines and penalties, exclusion from participation in government healthcare programs and the loss of various licenses, certificates and authorizations necessary to operate our business, as well as incur additional liabilities from third-party claims, all of which could have a material adverse effect on our business. Certain violations of these laws may also provide the basis for a civil remedy under the federal False Claims Act, including fines and damages of up to three times the amount claimed. The ~~qui tam~~ provisions of the federal False Claims Act and similar provisions in certain state false claims acts allow private individuals to bring lawsuits against healthcare companies on behalf of the government.

Although we expect to be in compliance, in all material respects, with applicable laws and regulations, there can be no assurance that a regulatory agency or tribunal would not reach a different conclusion. The federal and state governments have substantial leverage in negotiating settlements since the amount of potential damages and fines far exceeds the rates

at which services will be reimbursed, and the government has the remedy of excluding a non-compliant provider from participation in the Medicare and Medicaid programs. We expect that federal and state governments continue aggressive enforcement efforts against perceived healthcare fraud. Legislative provisions relating to healthcare fraud and abuse provide government enforcement personnel with substantial funding, powers, penalties and remedies to pursue suspected cases of fraud and abuse.

We depend on third parties to provide services critical to our XpresCheck diagnostic testing and vaccination business, and we depend on them to comply with applicable laws and regulations. Additionally, any breaches of the information technology systems of third parties could have a material adverse effect on our operations.

We depend on third parties to provide services critical to our XpresCheck diagnostic testing and vaccination business, including supplies, ground and air transport of clinical and diagnostic testing supplies and specimens, vaccinations, research products, and people, among other services. Third parties that provide services to us are subject to similar risks related to security of customer-related information and compliance with U.S., state, local, or international environmental, health and safety, and privacy and security laws and regulations as we will be. Any failure by third parties to comply with applicable laws, or any failure of third parties to provide services more generally, could have a material impact on us, whether because of the loss of the ability to receive services from the third parties, our legal liability for the actions or inactions of third parties, or otherwise. In addition, third parties to whom we outsource certain services or functions may process personal data, or other confidential information belonging to us. A breach or attack affecting these third parties could also harm our business, results of operations and reputation.

~~Our business operations and reputation may be materially impaired if we do not comply with privacy laws or information security policies.~~

We will collect, generate, process or maintain sensitive information, such as patient data and other personal information. If we do not use or adequately safeguard that information in compliance with applicable requirements under federal, state and international laws, or if it were disclosed to persons or entities that should not have access to it, our business could be materially impaired, our reputation could suffer and we could be subject to fines, penalties and litigation. In the event of a data security breach, we may be subject to notification obligations, litigation and governmental investigation or sanctions, and may suffer reputational damage, which could have an adverse impact on our business.

We will be subject to laws and regulations regarding protecting the security and privacy of certain healthcare and personal information, including: (a) the federal Health Insurance Portability and Accountability Act and the regulations thereunder, which establish (i) a complex regulatory framework including requirements for safeguarding protected health information and (ii) comprehensive federal standards regarding the uses and disclosures of protected health information; and (b) state laws, including the California Consumer Privacy Act.

Hardware and software failures or delays in our information technology systems, including failures resulting from our systems conversions or otherwise, could disrupt our operations and cause the loss of confidential information, customers and business opportunities or otherwise adversely impact our business.

IT systems will be used extensively in virtually all aspects of our business, including clinical testing, test reporting, billing, customer service, logistics and management of medical data. Our success depends, in part, on the continued and uninterrupted performance of our IT systems. A failure or delay in our IT systems could impede our ability to serve our customers and patients and protect their confidential personal data. Despite redundancy and backup measures and precautions that we have implemented, our IT systems may be vulnerable to damage, disruptions and shutdown from a variety of sources, including telecommunications or network failures, system conversion or standardization initiatives, human acts and natural disasters. These issues can also arise as a result from failures by third parties with whom we do business and for which we have limited control. Any disruption or failure of our IT systems could have a material impact on our ability to serve our customers and patients, including negatively affecting our reputation in the marketplace.

~~We must comply with complex and overlapping laws protecting the privacy and security of health information and personal data.~~

There are a number of state, federal and international laws protecting the privacy and security of health information and personal data. Under the administrative simplification provisions of HIPAA, the U.S. Department of Health and Human Services has issued regulations which establish uniform standards governing the conduct of certain electronic healthcare transactions and protecting the privacy and security of personal health information (PHI) used or disclosed by healthcare providers and other covered entities.

The privacy regulations regulate the use and disclosure of PHI by healthcare providers engaging in certain electronic transactions or “standard transactions.” They also set forth certain rights that an individual has with respect to his or her PHI maintained by a covered healthcare provider, including the right to access or amend certain records containing PHI or to request restrictions on the use or disclosure of PHI. The HIPAA security regulations establish administrative, physical, and technical standards for maintaining the integrity and availability of PHI in electronic form. These standards apply to covered healthcare providers and also to “business associates” or third parties providing services involving the use or disclosure of PHI. The HIPAA privacy and security regulations establish a uniform federal “floor” and do not supersede state laws that are more stringent or provide individuals with greater rights with respect to the privacy or security of, and access to, their records containing PHI. As a result, we may be required to comply with both HIPAA privacy regulations and varying state privacy and data security laws.

Moreover, HITECH, among other things, established certain health information security breach notification requirements. In the event of a breach of unsecured PHI, a covered entity must notify each individual whose PHI is breached, federal regulators and in some cases, must publicize the breach in local or national media. Breaches affecting 500 individuals or more are publicized by federal regulators who publicly identify the breaching entity, the circumstances of the breach and the number of individuals affected.

These laws contain significant fines and other penalties for wrongful use or disclosure of PHI. Given the complexity of HIPAA and HITECH and their overlap with state privacy and security laws, and the fact that these laws are rapidly evolving and are subject to changing and potentially conflicting interpretation, our ability to comply with the HIPAA, HITECH and state privacy requirements is uncertain and the costs of compliance are significant. Adding to the complexity is that our planned operations are currently evolving and the requirements of these laws will apply differently depending on such things as whether or not we bill electronically for our services, or provide services involving the use or disclosure of PHI and incur compliance obligations as a business associate. The costs of complying with any changes to HIPAA, HITECH and state privacy restrictions may have a negative impact on our operations. Noncompliance could subject us to criminal penalties, civil sanctions and significant monetary penalties as well as reputational damage.

We also will be required to collect and maintain personal information about our employees as well as receive and transfer certain payment information, to accept payments from our customers, including credit card information. Most states have adopted laws requiring notification of affected individuals and state regulators in the event of a breach of personal information, which is a broader class of information than the health information protected by HIPAA. Many state laws impose significant data security requirements, such as encryption or mandatory contractual terms to ensure ongoing protection of personal information. Activities outside of the United States implicate local and national data protection standards, impose additional compliance requirements, and generate additional risks of enforcement for non-compliance. The collection and use of such information may be subject to contractual obligations as well. If the security and information systems that we or our outsourced third-party providers use to store or process such information are compromised or if we, or such third parties, otherwise fail to comply with these laws, regulations, and contractual obligations, we could face litigation and the imposition of penalties that could adversely affect our financial performance.

We must comply with all applicable privacy and data security laws in order to operate our business and may be required to expend significant capital and other resources to ensure ongoing compliance, to protect against security breaches and hackers or to alleviate problems caused by such breaches. Breaches of health information and/or personal data may be extremely expensive to remediate, may prompt federal or state investigation, fines, civil and/or criminal sanctions and significant reputational damage.

~~Our capital expenditures in XpresCheck™ Wellness Centers may not generate a positive return and we will incur significant additional costs.~~

Our capital expenditures may not generate a positive return. Significant capital expenditures will be required to construct new XpresCheck™ Wellness Centers or renovate our existing spa facilities to accommodate our proposed new business model. No assurance can be given that our future capital expenditures will generate a positive return or that we will have adequate capital available to finance such construction or renovations. If we are unable to, or elect not to, pay for costs associated with such construction or renovations, the ability of our professional practice partner to order or perform COVID-19 or other medical testing could be limited, and our competitive position could be harmed.

~~Additionally,~~ we expect to incur significant additional costs as we expand the ability of our professional practice partner to perform on-site COVID-19 and other medical testing in XpresCheck™ Wellness Centers. The COVID-19 outbreak could disrupt our future supply chain, including by impacting our ability to secure COVID-19 or other testing supplies and to provide personal protective equipment for our employees in our testing locations. For similar reasons, the COVID-19 pandemic has also adversely impacted, and may continue to adversely impact, third parties that will be critical to our business, including vendors, suppliers, and business partners. These developments, and others that are difficult or impossible to predict, could materially impact our business, financial results, cash flows, and financial position.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

~~None~~None.

Item 3. Defaults Upon Senior Securities.

None.

Item 4. Mine Safety Disclosures.

Not applicable.

Item 5. Other Information.

None.

5633

Table of Contents

Item 6. Exhibits.


Exhibit No.		Description


~~4.1~~10.1†		Form of ~~Warrant~~XpresTest, Inc. Restricted Stock Award Agreement (incorporated by reference ~~from~~to Exhibit ~~4.1~~10.45 to ~~our Current~~the Company’s Annual Report on Form ~~8-K~~10-K/A filed with the SEC on ~~August 28, 2020)~~

~~4.2~~		~~Form of Pre-Funded Warrant (incorporated by reference from Exhibit 4.2 to our Current Report on Form 8-K filed with the SEC on August 28, 2020)~~

~~4.3~~		~~Form of Placement Agent Warrant (incorporated by reference to Exhibit 4.3 to our Current Report on Form 8-K filed with the SEC on August 18, 2020).~~


~~10.1~~		Securities Purchase Agreement, date as of August 25, 2020, by and between the Company and the purchasers party thereto (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed with the SEC on August 18, 2020)April 30, 2021)

~~10.2~~		~~XpresTest, Inc. 2020 Equity Incentive Plan (incorporated by reference to Exhibit 10.1 to our Current Report filed with the SEC on September 28, 2020)~~



3131.1		Certification of Principal Executive Officer pursuant to Exchange Act, Rules 13a – 14(a) and 15d – 14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2*		Certification of Principal Financial Officer pursuant to Exchange Act, Rules 13a – 14(a) and 15d – 14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32**		Certifications of Principal Executive Officer and Principal Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101.INS*		XBRL Instance Document

101.SCH*		XBRL Taxonomy Extension Schema Document

101.CAL*		XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF*		XBRL Taxonomy Extension Definition Linkbase Document

101.LAB*		XBRL Taxonomy Extension Label Linkbase Document

101.PRE*		XBRL Taxonomy Extension Presentation Linkbase Document


*		Filed herewith.
**		Furnished herein.
†		Management contract or compensatory plan or arrangement.

5734

Table of Contents

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

		XpresSpa Group, Inc.



Date:	~~November 16, 2020~~May 17, 2021	By:	/s/ Douglas Satzman
			Douglas Satzman
			Chief Executive Officer
			(Principal Executive Officer)


Date:	May 17, 2021	By:	/s/ James A Berry
			James A. Berry
			Chief Financial Officer
			(Principal Financial and Accounting Officer)

		Page
PART I. FINANCIAL INFORMATION		3

Item 1.	Condensed Consolidated Financial Statements (Unaudited)	3
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	3524
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	4730
Item 4.	Controls and Procedures	4730

PART II. OTHER INFORMATION		4933

Item 1.	Legal Proceedings	4933
Item 1A.	Risk Factors	4933
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	5633
Item 3.	Defaults Upon Senior Securities	5633
Item 4.	Mine Safety Disclosures	5633
Item 5.	Other Information	5633
Item 6.	Exhibits	5734


														Accumulated
	Series D			Series E						Additional				other		Total		Non-
	Preferred stock			Preferred stock			Common stock			paid-		Accumulated		comprehensive		Company		controlling		Total
	Shares	Amount		Shares	Amount		Shares *	Amount *		in capital *		deficit		loss		equity		interests		equity
December 31, 2018	425,750	$	4	967,742	$	10	587,267	$	6	$	296,250	$	(286,913)	$	(251)	$	9,106	$	4,029	$	13,135
Issuance of Common Stock for repayment of debt and interest	—		—	—		—	59,846		1		816		—		—		817		—		817
Stock-based compensation	—		—	—		—	—		—		104		—		—		104		—		104
Net income (loss) for the period	—		—	—		—	—		—		—		(2,973)		—		(2,973)		129		(2,844)
Foreign currency translation	—		—	—		—	—		—		—		—		(21)		(21)		—		(21)
Distributions to noncontrolling interests	—		—	—		—	—		—		—		—		—		—		(166)		(166)
March 31, 2019	425,750	$	4	967,742	$	10	647,113	$	7	$	297,170	$	(289,886)	$	(272)	$	7,033	$	3,992	$	11,025
Conversion of senior notes and warrants into common shares	—		—	—		—	126,235		1		3,493		—		—		3,494		—		3,494
Stock-based compensation	—		—	—		—	-		—		127		—		—		127		—		127
Net income (loss) for the period	—		—	—		—	-		—		—		(6,338)		—		(6,338)		245		(6,093)
Foreign currency translation	—		—	—		—	-		—		—		—		(170)		(170)		—		(170)
Contributions from noncontrolling interests	—		—	—		—	-		—		—		—		—		—		16		16
Distributions to noncontrolling interests	—		—	—		—	-		—		—		—		—		—		(174)		(174)
June 30, 2019	425,750	$	4	967,742	$	10	773,348	$	8	$	300,790	$	(296,224)	$	(442)	$	4,146	$	4,079	$	8,225
Issuance of Series F Preferred Stock	—		—	—		—	—		—		1,131		—		—		1,131		—		1,131
Stock-based compensation	—		—	—		—	—		—		35		—		—		35		—		35
Exercise of June 2019 Class a Warrants into common stock	—		—	—		—	—		1		(1)		—		—		—		—		—
Foreign currency translation	—		—	—		—	—		—		—		—		82		82		—		82
Net income (loss) for the period	—		—	—		—	—		—		—		(4,844)		—		(4,844)		210		(4,634)
Distributions to noncontrolling interests	—		—	—		—	—		—		—		—		—		—		(302)		(302)
September 30, 2019	425,750		4	967,742		10	773,348		9		301,955		(301,068)		(360)		550		3,987		4,537


		Exercise
	No. of Warrants*	price range*
December 31, 2019	1,129,371	$	6.00 – 300.00
Granted	35,618,502	$	0.001 - 6.5663
Exercised	(12,602,972)	$	0.001 - 0.525
Exchanged	(3,317,054)	$	0.525
Expired	(8,958)	$	180.00
September 30, 2020	20,818,889	$	0.525 - 300.00


December 31, 2019	$	3,137
Increase due to B3D Note Fifth Credit Agreement Amendment		36
Decrease due to the extinguishment of B3D Note		(2,048)
Increase due to B3D Note Sixth Credit Agreement Amendment		3,656
Revaluation of derivative conversion options and warrants		50,917
Conversions of B3D Note to Common Stock		(14,485)
Conversions of Calm Note to Common Stock		(9,200)
Exercise of Series A Warrants		(9,036)
Exercise of Calm Warrants		(4,108)
Warrant Exchange - Series A		(6,434)
Warrant Exchange - Calm Warrants		(11,754)
September 30, 2020	$	681


	Nine months ended September 30, 2020						Nine months ended September 30, 2019						% Inc/(Dec)
			Non-Comp						Non-Comp
	Comp Store		Store		Total		Comp Store		Store		Total		Comp Store
Products and Services	$	7,344	$	371	$	7,715	$	35,642	$	843	$	36,485	-79.4%