UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, DC 20549

FORM 10-Q



☒	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, ~~2019~~2020 or



☐	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

COMMISSION FILE NUMBER 001-35872

EVERTEC, Inc.

(EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)



Puerto Rico		66-0783622
(State or other jurisdiction of incorporation or organization)		(I.R.S. employer identification number)

Cupey Center Building,	Road 176, Kilometer 1.3,
San Juan,	Puerto Rico	00926
(Address of principal executive offices)		(Zip Code)

~~(787)~~ (787) 759-9999

(Registrant’s telephone number, including area code)

Not applicable

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:



Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, $0.01 par value per share	EVTC	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer", "accelerated filer", "smaller reporting company", and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in rule 12b-2 of the Exchange Act). Yes ☐ No ☒

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

At ~~April 26, 2019,~~May 7, 2020, there were ~~72,226,415~~71,865,305 outstanding shares of common stock of EVERTEC, Inc.

~~Securities registered pursuant to Section 12(b) of the Act:~~



~~Title of Class~~	~~Trading Symbol(s)~~	~~Name of each exchange on which registered~~
~~Common Stock, $0.01 par value per share~~	~~EVTC~~	~~New York Stock Exchange~~

TABLE OF CONTENTS



		Page
Part I. FINANCIAL INFORMATION
Item 1.	Financial Statements
	Unaudited Condensed Consolidated ~~Condensed~~ Balance Sheets at March 31, ~~2019~~2020 and December 31, ~~2018~~2019	1
	Unaudited Condensed Consolidated ~~Condensed~~ Statements of Income and Comprehensive Income for the three months ended March 31, ~~2019~~2020 and ~~2018~~2019	2
	Unaudited Condensed Consolidated ~~Condensed~~ Statements of Changes in Stockholders’ Equity for the three months ended March 31, ~~2019~~2020 and ~~2018~~2019	3
	Unaudited Condensed Consolidated ~~Condensed~~ Statements of Cash Flows for the three months ended March 31, ~~2019~~2020 and ~~2018~~2019	4
	Notes to Unaudited Condensed Consolidated ~~Condensed~~ Financial Statements	5
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	2120
Item 3.	Quantitative and Qualitative Disclosures about Market Risk	31
Item 4.	Controls and Procedures	3132
Part II. OTHER INFORMATION		33
Item 1.	Legal Proceedings	33
Item 1A.	Risk Factors	33
Item 2.	Unregistered Sales of Equity in Securities and Use of Proceeds	3334
Item 3.	Defaults Upon Senior Securities	3334
Item 4.	Mine Safety Disclosures	3334
Item 5.	Other Information	3335
Item 6.	Exhibits	3436
SIGNATURES		3537

All reports we file with the Securities and Exchange Commission ("SEC") are available free of charge via the Electronic Data Gathering Analysis and Retrieval (EDGAR) System on the SEC’s website at www.sec.gov. We also provide copies of our SEC filings at no charge upon request and make electronic copies of our reports available through our website at www.evertecinc.comas soon as reasonably practicable after filing such material with the SEC.

FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q contains “forward-looking statements” within the meaning of, and subject to the protection of, the Private Securities Litigation Reform Act of 1995. Such statements can be identified by the use of forward-looking terminology such as “believes,” “expects,” “may,” “estimates,” “will,” “should,” “plans” or “anticipates” or the negative thereof or other variations thereon or comparable terminology, or by discussions of strategy. Readers are cautioned that any such forward-looking statements are not guarantees of future performance and may involve significant risks and uncertainties, and that actual results may vary materially from those in the forward-looking statements as a result of various factors. Among the factors that significantly impact our business and could impact our business in the future are:

our reliance on our relationship with Popular, Inc. (“Popular”) for a significant portion of our revenues pursuant to our master services agreement with them, and to grow our merchant acquiring business;

as a regulated institution, the likelihood we will be required to obtain regulatory approval before engaging in certain new activities or businesses, whether organically or by acquisition, and our potential inability to obtain such approval on a timely basis or at all, which may make transactions more expensive or impossible to complete, or make us less attractive to potential sellers;

our ability to renew our client contracts on terms favorable to us, including our contract with Popular, and any significant concessions we may have to grant to Popular with respect to pricing or other key terms in anticipation of the negotiation of the extension of the MSA, both in respect of the current term and any extension of the MSA;

our dependence on our processing systems, technology infrastructure, security systems and fraudulent payment detection systems, as well as on our personnel and certain third parties with whom we do business, and the risks to our business if our systems are hacked or otherwise compromised;

our ability to develop, install and adopt new software, technology and computing systems;

a decreased client base due to consolidations and failures in the financial services industry;

the credit risk of our merchant clients, for which we may also be liable;

the continuing market position of the ATH network;

a reduction in consumer confidence, whether as a result of a global economic downturn or otherwise, which leads to a decrease in consumer spending;

our dependence on credit card associations, including any adverse changes in credit card association or network rules or fees;

changes in the regulatory environment and changes in international, legal, tax, political, administrative or economic conditions;

the geographical concentration of our business in Puerto Rico, including our business with the government of Puerto Rico and its instrumentalities, which are facing severe political and fiscal challenges;

additional adverse changes in the general economic conditions in Puerto Rico, whether as a result of the government’s debt crisis or otherwise, including the continued migration of Puerto Ricans to the U.S. mainland, which could negatively affect our customer base, general consumer spending, our cost of operations and our ability to hire and retain qualified employees;

a protracted federal government shutdown may affect our financial performance;

operating an international business in Latin America and the Caribbean, in jurisdictions with potential political and economic instability;

our ability to execute our geographic expansion and acquisition strategies, including challenges in successfully acquiring new businesses and integrating and growing acquired businesses;

our ability to protect our intellectual property rights against infringement and to defend ourselves against claims of infringement brought by third parties;

our ability to recruit and retain the qualified personnel necessary to operate our business;

our ability to comply with U.S. federal, state, local and foreign regulatory requirements;

evolving industry standards and adverse changes in global economic, political and other conditions;

our high level of indebtedness and restrictions contained in our debt agreements, including the senior secured credit facilities, as well as debt that could be incurred in the future;

our ability to prevent a cybersecurity attack or breach in our information security;

our ability to generate sufficient cash to service our indebtedness and to generate future profits;

our ability to refinance our debt;

the possibility that we could lose our preferential tax rate in Puerto Rico;

the risk that the counterparty to our interest rate swap agreements fail to satisfy its obligations under the agreement;

uncertainty of the pending debt restructuring process under Title III of the Puerto Rico Oversight, Management and Economic Stability Act (“PROMESA”), as well as actions taken by the government of Puerto Rico ~~government~~ or by the PROMESA Board to address the fiscal crisis in Puerto ~~Rico fiscal crisis;~~Rico;

~~uncertainty related to~~the aftermath of Hurricanes Irma and Maria and their ~~aftermaths’~~continued impact on the economies of Puerto Rico and the Caribbean;

the possibility of future catastrophic hurricanes affecting Puerto Rico and/or the Caribbean, as well as other potential natural disasters; ~~and~~

the nature, timing and amount of any ~~restatement.~~restatement; and

the potential impact of COVID-19 on our revenues, net income and liquidity due to future disruptions in operations as well as the macroeconomic instability caused by the pandemic.

These forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Forward-looking statements should, therefore, be considered in light of various factors, including those set forth under “Item 1A. Risk Factors,” in “Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations” and elsewhere in this Report. These forward-looking statements speak only as of the date of this Report, and we do not undertake any obligation to publicly release any revisions to these forward-looking statements to reflect events or circumstances after the date of this Report or to reflect the occurrence of unanticipated events.

EVERTEC, Inc. Unaudited Condensed Consolidated ~~Condensed~~ Balance Sheets

(Dollar amounts in thousands, except for share information)



	March 31, 2020			December 31, 2019
Assets
Current Assets:
Cash and cash equivalents	$	103,521		$	111,030
Restricted cash	21,583			20,091
Accounts receivable, net	95,305			106,812
Prepaid expenses and other assets	39,904			38,085
Total current assets	260,313			276,018
Investment in equity investee	12,568			12,288
Property and equipment, net	41,984			43,791
Operating lease right-of-use asset	28,356			29,979
Goodwill	394,498			399,487
Other intangible assets, net	229,787			241,937
Deferred tax asset	3,261			2,131
Net investment in leases	554			722
Other long-term assets	7,897			5,323
Total assets	$	979,218		$	1,011,676
Liabilities and stockholders’ equity
Current Liabilities:
Accrued liabilities	$	52,652		$	58,160
Accounts payable	28,230			39,165
Unearned income	18,138			20,668
Income tax payable	9,190			6,298
Current portion of long-term debt	14,250			14,250
Current portion of operating lease liability	5,740			5,773
Total current liabilities	128,200			144,314
Long-term debt	490,844			510,947
Deferred tax liability	2,957			4,261
Unearned income - long term	32,037			28,437
Operating lease liability - long-term	22,869			24,679
Other long-term liabilities	39,627			27,415
Total liabilities	716,534			740,053
Commitments and contingencies (Note 13)
Stockholders’ equity
Preferred stock, par value $0.01; 2,000,000 shares authorized; none issued	—			—
Common stock, par value $0.01; 206,000,000 shares authorized; 71,865,305 shares issued and outstanding at March 31, 2020 (December 31, 2019 - 72,000,261)	719			720
Accumulated earnings	308,491			296,476
Accumulated other comprehensive loss, net of tax	(50,173		)	(30,009		)
Total EVERTEC, Inc. stockholders’ equity	259,037			267,187
Non-controlling interest	3,647			4,436
Total equity	262,684			271,623
Total liabilities and equity	$	979,218		$	1,011,676

March 31, 2019 December 31, 2018
Assets

Current Assets:

Cash and cash equivalents
$ 73,183

$ 69,973
Restricted cash
13,318

16,773
Accounts receivable, net
96,307

100,323
Prepaid expenses and other assets
34,451

29,124
Total current assets
217,259

216,193
Investment in equity investee
12,337

12,149
Property and equipment, net
45,778

36,763
Operating lease right-of-use asset 34,743
—
Goodwill
395,723

394,644
Other intangible assets, net
252,592

259,269
Deferred tax asset
2,167

1,917
Net investment in lease 982
1,060
Other long-term assets
7,195

5,297
Total assets
$ 968,776

$ 927,292
Liabilities and stockholders’ equity

Current Liabilities:

Accrued liabilities
$ 44,353

$ 57,006
Accounts payable
45,995

47,272
Unearned income
12,156

11,527
Income tax payable
6,841

6,650
Current portion of long-term debt
14,250

14,250
Short-term borrowings
15,000

—
Current portion of operating lease liability 9,458
—
Total current liabilities
148,053

136,705
Long-term debt
520,771

524,056
Deferred tax liability
9,041

9,950
Unearned income - long term
30,199

26,075
Operating lease liability 25,475
—
Other long-term liabilities
18,739

14,900
Total liabilities
752,278

711,686
Commitments and contingencies (Note 12)

Stockholders’ equity

Preferred stock, par value $0.01; 2,000,000 shares authorized; none issued
—

—
Common stock, par value $0.01; 206,000,000 shares authorized; 72,267,445 shares issued and outstanding at March 31, 2019 (December 31, 2018 - 72,378,710)
722

723
Additional paid-in capital
—

5,783
Accumulated earnings
237,418

228,742
Accumulated other comprehensive loss, net of tax
(25,879 )
(23,789 )
Total EVERTEC, Inc. stockholders’ equity
212,261

211,459
Non-controlling interest
4,237

4,147
Total equity
216,498

215,606
Total liabilities and equity
$ 968,776

$ 927,292

The accompanying notes are an integral part of these unaudited condensed consolidated ~~condensed~~ financial statements.

EVERTEC, Inc. Unaudited Condensed Consolidated ~~Condensed~~ Statements of Income and Comprehensive Income

(Dollar amounts in thousands, except per share information)


	Three months ended March 31,						Three months ended March 31,
	2019			2018			2020			2019

Revenues (affiliates Note 13)	$	118,836		$	110,274
Revenues (affiliates Note 14)							$	121,942		$	118,836

Operating costs and expenses
Cost of revenues, exclusive of depreciation and amortization shown below	50,019			47,420
Cost of revenues, exclusive of depreciation and amortization							54,067			50,019
Selling, general and administrative expenses	15,139			13,432			17,317			15,139
Depreciation and amortization	16,273			15,867			17,795			16,273
Total operating costs and expenses	81,431			76,719			89,179			81,431
Income from operations	37,405			33,555			32,763			37,405
Non-operating income (expenses)
Interest income	259			157			363			259
Interest expense	(7,551		)	(7,679		)	(6,779		)	(7,551		)
Earnings of equity method investment	222			199			338			222
Other income, net	208			817			108			208
Total non-operating expenses	(6,862		)	(6,506		)	(5,970		)	(6,862		)
Income before income taxes	30,543			27,049			26,793			30,543
Income tax expense	3,809			3,935			4,518			3,809
Net income	26,734			23,114			22,275			26,734
Less: Net income attributable to non-controlling interest	90			92			64			90
Net income attributable to EVERTEC, Inc.’s common stockholders	26,644			23,022			22,211			26,644
Other comprehensive income (loss), net of tax of $384 and $140
Other comprehensive income (loss), net of tax of $1,085 and $384
Foreign currency translation adjustments	1,965			2,407			(8,305		)	1,965
(Loss) gain on cash flow hedges	(4,055		)	1,503
Loss on cash flow hedges							(11,859		)	(4,055		)
Total comprehensive income attributable to EVERTEC, Inc.’s common stockholders	$	24,554		$	26,932		$	2,047		$	24,554
Net income per common share - basic attributable to EVERTEC, Inc.’s common stockholders	$	0.37		$	0.32		$	0.31		$	0.37
Net income per common share - diluted attributable to EVERTEC, Inc.’s common stockholders	$	0.36		$	0.31		$	0.30		$	0.36

The accompanying notes are an integral part of these unaudited condensed consolidated ~~condensed~~ financial statements.

EVERTEC, Inc. Unaudited Condensed Consolidated ~~Condensed~~ Statements of Changes in Stockholders’ Equity

(Dollar amounts in thousands, except share information)


	Number of Shares of Common Stock		Common Stock			Additional Paid-in Capital			Accumulated Earnings			Accumulated Other Comprehensive Loss			Non-Controlling Interest		Total Stockholders’ Equity			Number of Shares of Common Stock		Common Stock			Additional Paid-in Capital			Accumulated Earnings			Accumulated Other Comprehensive Loss			Non-Controlling Interest			Total Stockholders’ Equity
Balance at December 31, 2018	72,378,710		$	723		$	5,783		$	228,742		$	(23,789	)	$	4,147	$	215,606
Balance at December 31, 2019																				72,000,261		$	720		$	—		$	296,476		$	(30,009	)	$	4,436		$	271,623
Share-based compensation recognized	—		—			3,279			—			—			—		3,279			—		—			3,483			—			—			—			3,483
Repurchase of common stock	(618,573	)	(6		)	(3,129		)	(14,351		)	—			—		(17,486		)	(336,022	)	(3		)	(775		)	(6,522		)	—			—			(7,300		)
Restricted stock units delivered, net of cashless	507,308		5			(5,933		)	—			—			—		(5,928		)
Restricted stock units delivered																				201,066		2			(2,708		)	—			—			—			(2,706		)
Net income	—		—			—			26,644			—			90		26,734			—		—			—			22,211			—			64			22,275
Cash dividends declared on common stock, $0.05 per share	—		—			—			(3,617		)	—			—		(3,617		)	—		—			—			(3,600		)	—			—			(3,600		)
Other comprehensive loss	—		—			—			—			(2,090		)	—		(2,090		)	—		—			—						(20,164		)	(853		)	(21,017		)
Balance at March 31, 2019	72,267,445		$	722		$	—		$	237,418		$	(25,879	)	$	4,237	$	216,498
Cumulative adjustment for the implementation of ASU 2016-13																												(74		)							(74		)
Balance at March 31, 2020																				71,865,305		$	719		$	—		$	308,491		$	(50,173	)	$	3,647		$	262,684

Number of
Shares of
Common
Stock Common
Stock Additional
Paid-in
Capital Accumulated
Earnings Accumulated
Other
Comprehensive
Loss Non-Controlling
Interest Total
Stockholders’
Equity
Balance at December 31, 2017 72,393,933
$ 723
$ 5,350
$ 148,887
$ (10,848 ) $ 3,864
$ 147,976
Cumulative adjustment from implementation of ASC 606 —
—
—
868
—
(16 ) 852
Share-based compensation recognized —
—
3,637
—
—
—
3,637
Restricted stock units delivered, net of cashless 35,208
1
(205 ) —
—
—
(204 )
Net income —
—
—
23,022
92
23,114
Other comprehensive income —
—
—
—
3,910
—
3,910
Balance at March 31, 2018 72,429,141
$ 724
$ 8,782
$ 172,777
$ (6,938 ) $ 3,940
$ 179,285



	Number of Shares of Common Stock		Common Stock			Additional Paid-in Capital			Accumulated Earnings			Accumulated Other Comprehensive Loss			Non-Controlling Interest		Total Stockholders’ Equity
Balance at December 31, 2018	72,378,710		$	723		$	5,783		$	228,742		$	(23,789	)	$	4,147	$	215,606
Share-based compensation recognized	—		—			3,279			—			—			—		3,279
Repurchase of common stock	(618,573	)	(6		)	(3,129		)	(14,351		)	—			—		(17,486		)
Restricted stock units delivered	507,308		5			(5,933		)	—			—			—		(5,928		)
Net income	—		—			—			26,644			—			90		26,734
Cash dividends declared on common stock, $0.05 per share	—		—			—			(3,617		)	—			—		(3,617		)
Other comprehensive loss	—		—			—			—			(2,090		)	—		(2,090		)
Balance at March 31, 2019	72,267,445		$	722		$	—		$	237,418		$	(25,879	)	$	4,237	$	216,498

The accompanying notes are an integral part of these unaudited condensed consolidated ~~condensed~~ financial statements.

EVERTEC, Inc. Unaudited Condensed Consolidated ~~Condensed~~ Statements of Cash Flows

(Dollar amounts in thousands)



	Three months ended March 31,
	2020			2019
Cash flows from operating activities
Net income	$	22,275		$	26,734
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	17,795			16,273
Amortization of debt issue costs and accretion of discount	621			415
Operating lease amortization	1,173			1,472
Provision for doubtful accounts and sundry losses	104			815
Deferred tax benefit	(1,080		)	(882		)
Share-based compensation	3,483			3,279
Loss on disposition of property and equipment and other intangibles	81			22
Earnings of equity method investment	(338		)	(222		)
(Increase) decrease in assets:
Accounts receivable, net	11,729			3,961
Prepaid expenses and other assets	(1,836		)	(5,326		)
Other long-term assets	(2,477		)	(2,558		)
Increase (decrease) in liabilities:
Accrued liabilities and accounts payable	(20,662		)	(18,339		)
Income tax payable	3,307			191
Unearned income	1,075			4,754
Operating lease liabilities	(1,409		)	(1,281		)
Other long-term liabilities	84			31
Total adjustments	11,650			2,605
Net cash provided by operating activities	33,925			29,339
Cash flows from investing activities
Additions to software	(6,055		)	(8,917		)
Property and equipment acquired	(3,357		)	(5,071		)
Proceeds from sales of property and equipment	—			32
Net cash used in investing activities	(9,412		)	(13,956		)
Cash flows from financing activities
Statutory withholding taxes paid on share-based compensation	(2,706		)	(5,928		)
Net proceeds under short-term borrowings	—			15,000
Repayment of short-term borrowings for purchase of equipment and software	(792		)	(34		)
Dividends paid	—			(3,617		)
Repurchase of common stock	(7,300		)	(17,486		)
Repayment of long-term debt	(20,560		)	(3,563		)
Net cash used in financing activities	(31,358		)	(15,628		)
Effect of foreign exchange rate on cash, cash equivalents and restricted cash	828			—
Net decrease in cash, cash equivalents and restricted cash	(6,017		)	(245		)
Cash, cash equivalents and restricted cash at beginning of the period	131,121			86,746
Cash, cash equivalents and restricted cash at end of the period	$	125,104		$	86,501
Reconciliation of cash, cash equivalents and restricted cash
Cash and cash equivalents	$	103,521		$	73,183
Restricted cash	21,583			13,318
Cash, cash equivalents and restricted cash	$	125,104		$	86,501
Supplemental disclosure of cash flow information:
Cash paid for interest	$	6,372		$	7,390
Cash paid for income taxes	2,083			3,496
Supplemental disclosure of non-cash activities:
Payable due to vendor related to equipment and software acquired	1,482			893

Three months ended March 31,
2019 2018
Cash flows from operating activities

Net income
$ 26,734
$ 23,114
Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation and amortization
16,273
15,867
Amortization of debt issue costs and accretion of discount
415
1,270
Operating lease expense 1,472
—
Provision for doubtful accounts and sundry losses
815
221
Deferred tax benefit
(882 ) (1,152 )
Share-based compensation
3,279
3,637
Loss on disposition of property and equipment and other intangibles
22
11
Earnings of equity method investment
(222 ) (199 )
(Increase) decrease in assets:

Accounts receivable, net
3,961
(6,815 )
Prepaid expenses and other assets
(5,326 ) (5,108 )
Other long-term assets
(2,558 ) (1,117 )
Increase (decrease) in liabilities:

Accounts payable and accrued liabilities
(18,339 ) (4,905 )
Income tax payable
191
2,716
Unearned income
4,754
2,645
Operating lease liabilities (1,281 ) —
Other long-term liabilities
31
183
Total adjustments
2,605
7,254
Net cash provided by operating activities
29,339
30,368
Cash flows from investing activities

Additions to software
(8,917 ) (5,208 )
Property and equipment acquired
(5,071 ) (4,157 )
Proceeds from sales of property and equipment
32
—
Net cash used in investing activities
(13,956 ) (9,365 )
Cash flows from financing activities

Statutory withholding taxes paid on share-based compensation
(5,928 ) (204 )
Net increase (decrease) in short-term borrowings
15,000
(12,000 )
Repayment of short-term borrowings for purchase of equipment and software
(34 ) (114 )
Dividends paid
(3,617 ) —
Repurchase of common stock
(17,486 ) —
Repayment of long-term debt
(3,563 ) (5,041 )
Net cash used in financing activities
(15,628 ) (17,359 )
Net (decrease) increase in cash, cash equivalents and restricted cash
(245 ) 3,644
Cash, cash equivalents and restricted cash at beginning of the period
86,746
60,367
Cash, cash equivalents and restricted cash at end of the period
$ 86,501
$ 64,011
Reconciliation of cash, cash equivalents and restricted cash
Cash and cash equivalents $ 73,183
$ 53,471
Restricted cash 13,318
10,540
Cash, cash equivalents and restricted cash $ 86,501
$ 64,011
Supplemental disclosure of cash flow information:
Cash paid for interest $ 7,390
$ 6,526
Cash paid for income taxes 3,496
1,074
Cash paid for amounts included in the measurement of lease liabilities:

Operating cash flows from operating leases 1,558
—
Operating cash flows from finance leases 110
—
Supplemental disclosure of non-cash activities:
Payable due to vendor related to equipment and software acquired 6,703
893

The accompanying notes are an integral part of these unaudited condensed consolidated ~~condensed~~ financial statements.

Notes to Unaudited Condensed Consolidated ~~Condensed~~ Financial Statements

Note 1 – The Company and Basis of Presentation

The Company

EVERTEC, Inc. (formerly known as Carib Latam Holdings, Inc.) and its subsidiaries (collectively the “Company,” or “EVERTEC”) is a leading full-service transaction processing business in Latin America and the Caribbean. The Company is based in Puerto Rico and provides a broad range of merchant acquiring, payment processing and business process management. The Company provides services across 26 countries in the region. EVERTEC owns and operates the ATH network, one of the leading automated teller machine ("ATM") and personal identification number ("PIN") debit networks in Latin America. In addition, EVERTEC provides a comprehensive suite of services for core bank processing and cash processing in Puerto Rico and technology outsourcing in all the regions the Company serves. EVERTEC serves a broad and diversified customer base of leading financial institutions, merchants, corporations and government agencies with solutions that are essential to their operations, enabling them to issue, process and accept transactions securely. EVERTEC's common stock is listed under the ticker symbol "EVTC" on the New York Stock Exchange.

Basis of Presentation

The unaudited condensed consolidated ~~condensed~~ financial statements of EVERTEC have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). The preparation of the accompanying unaudited condensed consolidated ~~condensed~~ financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the unaudited condensed consolidated ~~condensed~~ financial statements. Actual results could differ from these estimates.

Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted from these statements pursuant to the rules and regulations of the ~~SEC~~Securities and Exchange Commission and, accordingly, these unaudited condensed consolidated ~~condensed~~ financial statements should be read in conjunction with the Audited Consolidated Financial Statements of the Company for the year ended December 31, ~~2018,~~2019, included in the Company’s 2019 Annual Report on Form 10-K. In the opinion of management, the accompanying unaudited condensed consolidated ~~condensed~~ financial statements, prepared in accordance with GAAP, contain all adjustments necessary for a fair presentation. Intercompany accounts and transactions are eliminated in consolidation.

Risks and Uncertainties due to COVID-19 Pandemic

In December 2019, the outbreak of a novel strain of coronavirus ("COVID-19") was reported to have surfaced in Wuhan, China. COVID-19 has since spread to over 100 countries, including every state and territory of the United States. On March 11, 2020, the World Health Organization declared COVID-19 a pandemic, and shortly thereafter, governmental authorities in Puerto Rico and the other countries in which EVERTEC operates declared states of emergency and implemented numerous public health measures to try to contain the virus, including lockdowns and curfews, school and business closures and restrictions on travel. COVID-19 presents material uncertainty and risk with respect to EVERTEC’s business, results of operations and cash flows, as well as with respect to changes in laws and regulations and government and regulatory policy. As the spread of the pandemic persists, entities are experiencing conditions often associated with a general economic downturn. The outbreak has disrupted global financial markets and negatively affected supply and demand across a broad range of industries. COVID-19’s impact on global economies could have a material adverse effect on (among other things) the profitability, capital and liquidity of the Company, particularly if consumer spending levels are depressed for a prolonged period of time. While the rapid development and fluidity of the situation prevents management from having clear visibility into the medium and long-term impacts, management believes possible effects may include, but are not limited to, disruption to the Company’s customers and revenue, absenteeism in the Company’s workforce, unavailability of products and supplies used in operations, and a decline in the value of assets held by the Company, including, among other things, tangible and intangible long-lived assets, and increased levels in the Company's current expected credit loss reserve.

Given the uncertain and rapidly evolving situation, management has taken certain precautionary measures intended to help minimize the risk of COVID-19 to the Company, its employees, and customers, including the following:

The Company deployed its business continuity plan for the entire organization a few days before the government of Puerto Rico enacted a shelter in place directive on March 16, 2020. Since then, every country in which the Company operates has implemented some type of social distancing measures. Management expects that the offices will remain closed for an undetermined period, until it is deemed safe by management to return and as permitted or advised by local authorities in each country where the Company operates;

In connection with the Company's business continuity plan, we transitioned most of the Company’s employees to a work from home environment. For certain critical employees who are required to remain working on-site in order to, among other things, maintain network operations oversight functions, cash handling and other critical operations for our customers, we have implemented safety measures including administering daily temperature checks upon entry into the work site, providing protective gear, developing safe social distancing workspaces and increasing overall sanitation at our offices;

As a precautionary measure, to increase the Company's cash position and preserve its financial flexibility in light of the current uncertainty resulting from the COVID-19 outbreak, the Company drew down $30 million on its Senior Secured Revolving Facility on April 8, 2020;

On May 1, 2020, the Company commenced deferral of payroll taxes as permitted under the Coronavirus Aid, Relief, and Economic Security Act of 2020 (the "CARES Act"); management anticipates a $2.7 million deferral of payroll taxes during the allowed time;

Management identified additional expense reductions that are intended to be implemented as necessary; and

Management has suspended all non-essential travel for employees.

While the Company anticipates that the foregoing measures are temporary, management cannot predict their duration, and management may elect or need to take additional precautions as more information related to COVID-19 becomes available, including with respect to employees, customers, and relationships with the Company's business partners. The extent to which the COVID-19 pandemic and EVERTEC’s precautionary measures in response to it, may impact the Company’s business, financial condition or results of operations will depend on the ongoing developments related to the pandemic and its direct and indirect consequences, all of which are highly uncertain and cannot be predicted at this time.

Note 2 – Recent Accounting Pronouncements

Recently ~~adopted accounting pronouncements~~Adopted Accounting Pronouncements

In ~~December 2018, SEC Release No. 33-10532,~~ ~~Disclosure Update and Simplification,~~ became effective, amending certain disclosure requirements that were redundant or outdated. The amendments include replacing the requirement to disclose the high and low trading prices of the Company’s common stock with a requirement to disclose the ticker symbol of the common stock. In addition, the amendments expanded the disclosure requirements on the analysis of stockholder’s equity for interim financial statements. Under the amendments, the changes in each caption of stockholder’s equity presented in the balance sheet must be provided in a note or separate statement for the current and comparative year-to date interim periods. The Company adopted the new disclosure requirements in the first quarter of 2019.

~~In February~~June 2016, the Financial Accounting Standards Board ~~(“FASB”~~("FASB") ~~issued updated guidance for leases, codified as Topic 842~~, to increase transparency and comparability among organizations by recognizing Right of Use ("ROU") assets and lease liabilities on the balance sheet for all leases, notwithstanding the lease classification. Under the standard, organizations are required to provide disclosures with the objective of enabling users of financial statements to assess the amount, timing, and uncertainty of cash flows arising from leases. For lessors, this amended guidance modifies the classification criteria and the accounting for sales-type and direct financing leases. In January 2018, July 2018 and March 2019, the FASB issued Accounting Standards Update (“ASU”) 2018-01, 2018-10, 2018-11 and 2019-01, to amend narrow aspects of the standard, to add new and optional transition method for the adoption of the standard and provide lessors with a practical expedient, among others. These standards are effective for public reporting companies for annual periods, and interim within annual periods beginning December 15, 2018 and replaced the leasing guidance of Topic 840. The Company adopted the standard effective January 1, 2019 using the modified retrospective transition approach and the transition provisions provided by ASU 2018-11. In addition, the Company applied all the practical expedients available for transition, except for the practical expedient pertaining to land easements, since it was not applicable to the Company. Accordingly, the Company accounted for its existing leases without reassessing whether (a) the contract contains a lease under Topic 842, (b) the lease classification was different in accordance to Topic 842, and (c) initial direct costs before transition met the definition of the new leasing standard. For the lease terms determination, the Company considered all facts and circumstances from the lease contract inception up to the effective date of

Topic 842. The Company, as a lessee, changed the characterization of the asset recognized for financing leases to an ROU asset, and the obligation to a lease liability. The Company recognized lease liabilities of $36.2 million, with corresponding ROU assets for the same amount based on the present value of the remaining lease payments of existing operating leases entered into as a lessee with the implementation of the new leasing standard as of January 1, 2019. As a lessor, the Company changed the characterization of the asset recognized for financing leases to a net investment in lease. Results for reporting periods beginning after January 1, 2019 are presented under the new guidance provided by Topic 842, while prior period amounts are not adjusted and continue to be reported in accordance with the Company’s historic accounting under Topic 840.

~~Refer to Note 12,~~ ~~Commitments and Contingencies,~~ ~~for discussions of the implementation of the Topic 842 on the Company’s consolidated condensed financial statements for the period ended March 31, 2019.~~

In June 2018, the FASB issued updated guidance for accounting for non-employee share-based payments. The update was issued as part of the FASB simplification initiative and requires an entity to apply the requirements of Topic 718 to nonemployee awards, with certain exceptions, which were previously accounted under Topic 505. The Company adopted this update in the first quarter of 2019 with no material impact on the financial statements. Any future grants to non-employees will be accounted for under this update.

In July 2018, the FASB issued codification improvements for various standards. The amendments represent changes to clarify, correct errors in, or make minor improvements to the codification. Certain amendments included in the update were effective upon issuance of the guidance and the Company adopted them without a material impact on the consolidated condensed financial statements. The remaining guidance improvements with effective dates for fiscal years beginning after December 15, 2018, including interim periods within that fiscal year, were adopted by the Company in the first quarter of 2019, except for the amendments with a later effective date (i.e., Topic 820, Fair Value Measurement), with no material impact on the financial statements.

~~Accounting pronouncements issued prior to 2019 and not yet adopted~~

~~In June 2016, the FASB~~ issued updated guidance for the measurement of credit losses on financial instruments, which replaces the incurred loss impairment ~~methodology~~model with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. ~~This guidance was further clarified and amended by an update issued in November 2018.~~ The update requires a financial asset (or a group of financial assets) measured at amortized cost basis to be presented at the net amount expected to be collected. The allowance for credit losses as valuation account is deducted from the amortized cost basis of the financial asset or assets to present the net carrying value at the amount expected to be collected on the financial asset. The measurement of expected credit losses should be based on relevant information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect collectibility of the reported amount. An entity should use judgment in determining the relevant information and estimation methods that are appropriate to its circumstances. The Company expects to adopt this guidance in the fiscal period required by the update (i.e., fiscal years beginning after December 15, 2019, including interim periods within those fiscal years) and currently continues to evaluate if the adoption will have an impact on its consolidated financial statements.

In August 2018, the FASB issued an updated disclosure framework for fair value measurements. The amendments in the issued update remove, modify and add disclosure requirements on fair value measurements in Topic 820 Fair Value Measurements. The amendments in this update are effective to all entities for the fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. Certain amendments in the update should be applied prospectively for only the most recent interim or annual period presented in the initial fiscal year of adoption. All other amendments should be applied retrospectively to all periods presented. Early adoption is permitted upon issuance of this update. An entity is permitted to early adopt any removed or modified disclosures upon issuancemain objective of this update and ~~delay adoption of~~subsequent clarifications and corrections, including ASU 2018-19, ASU 2019-04, ASU 2019-05, and ASU 2020-03, is to provide financial statement users with more decision-useful information about the ~~additional disclosures until their effective~~expected credit losses on financial instruments and other commitments to extend credit held by a reporting entity at each reporting date. The amendments affect the Company's trade receivables. Additional disclosures about significant estimates and credit quality are also required. The Company ~~is currently evaluating the impact of the adoption of~~adopted this ~~update on the notes~~new guidance effective January 1, 2020, using a modified retrospective approach through a cumulative-effect adjustment to retained earnings, considered immaterial to the consolidated financial statements. Results for reporting periods beginning after January 1, 2020 are presented under the new guidance provided by Accounting Standards Codification ("ASC") Topic 326, while prior period amounts are not adjusted and continue to be reported under legacy GAAP.

Refer to Note 3, Current Expected Credit Losses, for discussions of the implementation of ASC Topic 326 with respect to the Company’s consolidated financial statements.

In August 2018, the FASB issued updated guidance for ~~customer's~~customer’s accounting for implementation, set-up and other upfront costs (collectively referred to as implementation costs) incurred in a cloud computing arrangement ~~that is~~constituting a service contract. The amendments in this update align the requirements for capitalizing

implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use ~~software.~~software (and hosting arrangements that include an internal-use software license). The ~~amendments in~~updated guidance does not impact the accounting for the service element of a hosting arrangement that is a service contract. The Company adopted this ~~update are~~guidance prospectively effective for public business entities for fiscal years beginning after December 15, 2019, and interim periods within those fiscal years. The amendments in this update should be applied either retrospectively or prospectivelyJanuary 1, 2020 with respect to all implementation costs incurred ~~after the date of adoption. The Company is currently evaluating the impact of the adoption of this update to the consolidated financial statements.~~in a cloud computing arrangement constituting a service contract.

In October 2018, the FASB issued updated guidance to improve related party guidance for variable interest entities. The updated guidance requires entities to consider indirect interests held through related parties under common control on a proportional basis rather than as the equivalent of a direct interest in its entirety when determining whether a decision-making fee is a variable interest. The amendments in this update are effective for public business entities for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019, with early adoption permitted. These amendments should be applied retrospectively with a cumulative-effect adjustment to retained earnings at the beginning of the earliest period presented. The Company does not expect the adoption of this guidance to have a material impact on the consolidated financial statements.

In November 2018, the FASB issued updated guidance to clarify the interaction between the guidance for collaborative arrangements and the updated revenue recognition guidance. The amendments in this update, among other things, provide guidance on how to assess whether certain collaborative arrangement transactions should be accounted for under ASC Topic ~~606.~~606, Revenue from Contracts with Customers. The Company adopted the amendments in this update effective January 1, 2020. All contracts after this date will be evaluated under the updated guidance.

Recently Issued Accounting Pronouncements

In March 2020, the FASB issued updated guidance for ASC Topic 848, Reference Rate Reform, to provide optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met for a limited period of time in order to ease the potential burden in accounting for (or recognizing the effects of) reference rate reform on financial reporting. The amendments in this update are elective and apply only to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. The expedients and exceptions provided by the amendments do not apply to contract modifications made and hedging relationships entered into or evaluated after December 31, 2022, except for hedging relationships existing as of December 31, 2022, that an entity has elected certain optional expedients for and that are retained through the end of the hedging relationship. The amendments to this update are effective for ~~public business~~all entities as of March 12, 2020 through December 31, 2022. The Company is currently evaluating whether to elect the adoption of this guidance with respect to the consolidated financial statements.

Accounting Pronouncements Issued Prior to 2020 and Not Yet Adopted

In December 2019, the FASB issued updated guidance for ASC Topic 740, Income Taxes, as part of its initiative to reduce complexity in accounting standards. The amendments in this update simplify the accounting for income taxes by removing certain exceptions to the general principles set out in ASC Topic 740. The amendments also improve consistent application of and simplify GAAP for other areas of ASC Topic 740 by clarifying and amending existing guidance. The amendments to this update are effective for fiscal years, and interim periods within ~~those~~such fiscal years, beginning after December 15, ~~2019, with~~2020. Early adoption of the amendments is permitted, including adoption in any interim period for public business entities for periods for which financial statements have not yet been issued. An entity that elects to early adopt the amendments in an interim period should reflect any adjustments as of the beginning of the annual period that includes that interim period. Additionally, an entity that elects early adoption ~~permitted.~~must adopt all the amendments in the same period. The Company is currently evaluating the impact, if any, of the adoption of this guidance on ~~its~~the consolidated financial statements.

Note 3 - Current Expected Credit Losses

Allowance for Current Expected Credit Losses

The Company has only one type of financial asset that is subject to the expected credit loss model, which is trade receivables for contracts with customers. While contract assets and net investments in leases are also subject to the impairment requirements of ASC Topic 326, the impairment loss identified for these financial assets is immaterial to the consolidated financial statements.

To measure expected credit losses, trade receivables are grouped based on shared risk characteristics (i.e., the relevant industry sector and customer's geographical location) and days past due (i.e., delinquency status), while considering the following:

Customers in the same geographical location share similar risk characteristics associated with the macroeconomic environment of their country.

The Company has two main industry sectors: private and governmental. The private pool is comprised mainly of leading financial institutions, merchants and corporations, while the governmental pool by government agencies. The governmental customers possess different risk characteristics than private customers because although all invoices are due every 30 days, governmental customers usually pay within 60 to 90 days after issuance (i.e., between 30 to 60 more days than private customers). The Company provides to its customers a broad range of merchant acquiring, payment services and business process management services, which constitute mission-critical technology solutions enabling customers to issue, process and accept transactions securely.

The expected credit loss rate is likely to increase as receivables move to older aging buckets. The Company used the following aging categories to estimate the risk of delinquency status: (i) 0 days past due; (ii) 1-30 days past due; (iii) 31-60 days past due; (iv) 61-90 days past due; and (v) over 90 days past due.

The credit losses of the Company’s trade receivables have been historically low and most balances are collected within one year. Therefore, the Company determined that the expected loss rates should be calculated using the historical loss rates adjusted by macroeconomic factors. The historical rates are calculated for each of the aging categories used for pooling trade receivables. To determine the collected portion of each bucket, the collection time of each trade receivable is identified, as well as, the proportion of outstanding balances per aging bucket that ultimately was never collected. This is used to determine the expectation of losses based on the history of uncollected trade receivables once the specific past due period is surpassed. The historical rates are adjusted to reflect current and forward-looking information on macroeconomic factors affecting the ability

of customers to settle the receivables by applying a country risk premium as the forward-looking macroeconomic factor. Specific reserves are established for certain customers for which collection is doubtful.

Rollforward of the Allowance for Expected Current Credit Losses

The activity in the allowance for expected current credit losses on trade receivables during the period from January 1, 2020 to March 31, 2020, was as follows:



(In thousands)	March 31, 2020
Balance at beginning of period	$	3,460
Current period provision for expected credit losses	(19		)
Write-offs	(1,386		)
Recoveries of amounts previously written-off	3
Balance at end of period	$	2,058

The Company does not have a delinquency threshold for writing-off trade receivables. Potential write-offs of trade receivables are discussed in the Reserve Committee, which is responsible for the review and approval of write-offs.

Impairment losses on trade receivables are presented as net impairment losses within cost of revenue, exclusive of depreciation and amortization in the unaudited condensed consolidated statement of income and comprehensive income. Subsequent recoveries of amounts previously written-off are credited against the allowance for expected current credit losses within accounts receivable, net on the unaudited condensed consolidated balance sheet.

Note 34 – Property and Equipment, net

Property and equipment, net consists of the following:



(Dollar amounts in thousands)	Useful life in years	March 31, 2020			December 31, 2019
Buildings	30	$	1,497		$	1,542
Data processing equipment	3 - 5	119,428			116,950
Furniture and equipment	3 - 20	6,660			6,936
Leasehold improvements	5 -10	3,007			2,814
		130,592			128,242
Less - accumulated depreciation and amortization		(89,916		)	(85,780		)
Depreciable assets, net		40,676			42,462
Land		1,308			1,329
Property and equipment, net		$	41,984		$	43,791

(Dollar amounts in thousands) Useful life
in years March 31, 2019 December 31, 2018
Buildings 30 $ 1,436
$ 1,440
Data processing equipment 3 - 5 123,802
110,673
Furniture and equipment 3 - 20 7,667
7,761
Leasehold improvements 5 -10 2,638
2,625
135,543
122,499
Less - accumulated depreciation and amortization (91,036 ) (86,990 )
Depreciable assets, net 44,507
35,509
Land 1,271
1,254
Property and equipment, net $ 45,778
$ 36,763

Depreciation and amortization expense related to property and equipment for the three months ended March 31, ~~2019~~2020 amounted to $4.2 million compared to $4.0 million ~~compared to $3.6 million~~ for the ~~same~~corresponding period in ~~2018.~~2019.

Note 45 – Goodwill and Other Intangible Assets

The changes in the carrying amount of goodwill, allocated by operating segments, were as follows ~~(See~~(see Note ~~14)~~15):



(In thousands)	Payment Services - Puerto Rico & Caribbean		Payment Services - Latin America			Merchant Acquiring, net		Business Solutions		Total
Balance at December 31, 2019	$	160,972	$	54,571		$	138,121	$	45,823	$	399,487
Foreign currency translation adjustments	—		(4,989		)	—		—		(4,989		)
Balance at March 31, 2020	$	160,972	$	49,582		$	138,121	$	45,823	$	394,498

(In thousands) Payment
Services -
Puerto Rico & Caribbean Payment
Services -
Latin America Merchant
Acquiring, net Business
Solutions Total
Balance at December 31, 2018 $ 160,972
$ 49,728
$ 138,121
$ 45,823
$ 394,644
Foreign currency translation adjustments —
1,079
—
—
1,079
Balance at March 31, 2019 $ 160,972
$ 50,807
$ 138,121
$ 45,823
$ 395,723

Goodwill is tested for impairment on an annual basis as of August 31, or more often if events or changes in circumstances indicate there may be impairment. The Company may test for goodwill impairment using a qualitative or a quantitative

analysis. In the quantitative analysis, the Company compares the estimated fair value of the reporting units to their carrying values, including goodwill. If the fair value of the reporting unit exceeds its carrying amount, goodwill of the reporting unit is not considered impaired. If the fair value does not exceed the carrying value, an impairment loss ~~equaling~~is recorded for the excess ~~amount is recorded,~~of the carrying value over the fair value, limited to the recorded balance of goodwill. NoIn the first quarter of 2020, global equity markets conditions deteriorated in reaction to the COVID-19 pandemic resulting in a corresponding decrease in the Company's stock price and market capitalization. As a result, management performed assessments as to whether the fair value of reporting units was less than carrying value as of March 31, 2020 and concluded that it was more likely than not that the fair value continued to be in excess of the carrying value for all reporting units. NaN impairment losses were recognized ~~for the three months ended~~as of March 31, ~~2019 or 2018.~~2020.

The carrying amount of other intangible assets at March 31, ~~2019~~2020 and December 31, ~~2018~~2019 was as follows:


		March 31, 2019								March 31, 2020
(Dollar amounts in thousands)	Useful life in years	Gross amount		Accumulated amortization			Net carrying amount		Useful life in years	Gross amount		Accumulated amortization			Net carrying amount
Customer relationships	8 - 14	$	342,891	$	(201,038	)	$	141,853	8 - 14	$	343,557	$	(226,905	)	$	116,652
Trademark	2 - 15	41,495		(29,781		)	11,714
Trademarks									10 - 15	41,874		(33,360		)	8,514
Software packages	3 - 10	230,114		(155,588		)	74,526		3 - 10	259,121		(175,230		)	83,891
Non-compete agreement	15	56,539		(32,040		)	24,499		15	56,539		(35,809		)	20,730
Other intangible assets, net		$	671,039	$	(418,447	)	$	252,592		$	701,091	$	(471,304	)	$	229,787



		December 31, 2019
(Dollar amounts in thousands)	Useful life in years	Gross amount		Accumulated amortization			Net carrying amount
Customer relationships	8 - 14	$	344,883	$	(220,434	)	$	124,449
Trademarks	2 - 15	42,025		(32,456		)	9,569
Software packages	3 - 10	256,220		(169,974		)	86,246
Non-compete agreement	15	56,539		(34,866		)	21,673
Other intangible assets, net		$	699,667	$	(457,730	)	$	241,937

December 31, 2018
(Dollar amounts in thousands) Useful life in years Gross
amount Accumulated
amortization Net carrying
amount
Customer relationships 8 - 14 $ 342,738
$ (194,570 ) $ 148,168
Trademark 2 - 15 41,357
(28,888 ) 12,469
Software packages 3 - 10 224,855
(151,666 ) 73,189
Non-compete agreement 15 56,539
(31,096 ) 25,443
Other intangible assets, net $ 665,489
$ (406,220 ) $ 259,269

~~For both~~Amortization expense related to other intangibles for the three months ended March 31, ~~2019 and 2018,~~2020 amounted to $13.6 million compared to $12.2 million for the ~~Company recorded amortization expense related to other intangibles of $12.2 million.~~corresponding period in 2019.

The estimated amortization expense of the balances outstanding at March 31, ~~2019~~2020 for the next five years is as follows:



(Dollar amounts in thousands)
Remaining 2020	$	37,989
2021	46,130
2022	40,887
2023	36,191
2024	28,071

(Dollar amounts in thousands)
Remaining 2019 $ 36,798
2020 40,633
2021 35,497
2022 31,868
2023 30,245

Note 56 – Debt and Short-Term Borrowings

Total debt at March 31, ~~2019~~2020 and December 31, ~~2018~~2019 follows:

(In thousands) March 31, 2019 December 31, 2018
Secured Credit Facility (2023 Term A) due on November 27, 2023 paying interest at a variable interest rate (LIBOR plus applicable margin⁽¹⁾⁽²⁾)
215,157
217,791
Senior Secured Credit Facility (2024 Term B) due on November 27, 2024 paying interest at a variable interest rate (LIBOR plus applicable margin⁽²⁾⁽³⁾)
319,864
320,515
Senior Secured Revolving Credit Facility⁽¹⁾
15,000
—
Note Payable due on April 30, 2021⁽²⁾
269
300
Note Payable due on December 28, 2019 $ 6,434
$ —
Total debt $ 556,724
$ 538,606



(In thousands)	March 31, 2020		December 31, 2019
2023 Term A Loan paying interest at a variable interest rate (LIBOR plus applicable margin⁽¹⁾⁽²⁾)	$	196,693	$	207,261
2024 Term B Loan paying interest at a variable interest rate (LIBOR plus applicable margin⁽¹⁾⁽³⁾)	308,401		317,936
Note payable due April 30, 2021⁽¹⁾	143		175
Note payable due January 1, 2022⁽¹⁾	1,339		2,231
Total debt	$	506,576	$	527,603


(1)	~~Applicable margin of 2.00% at March 31, 2019 and 2.25% at December 31, 2018.~~


~~(2)~~	Net of unaccreted discount and unamortized debt issue costs, as applicable.


(2)	Applicable margin of 2.00% at March 31, 2020 and December 31, 2019.


(3)	Subject to a minimum rate ("LIBOR floor") of 0% plus applicable margin of 3.50% at March 31, ~~2019~~2020 and December 31, ~~2018.~~2019.

~~2018~~ Secured Credit Facilities

On November 27, 2018, EVERTEC and EVERTEC Group (“Borrower”) entered into a credit agreement ~~governing~~providing for the secured credit facilities, consisting of a $220.0 million term loan A facility that matures on November 27, 2023 ~~(“2023~~(the “2023 Term A”A Loan"), a $325.0 million term loan B facility that matures on November 27, 2024 ~~(“2024~~(the “2024 Term B”B Loan”), and a $125.0 million revolving credit facility (the “Revolving Facility”) that matures on November 27, 2023, with a syndicate of lenders and Bank of America, N.A. (“Bank of America”), as administrative agent, collateral agent, swingline lender and line of credit issuer (collectively the “2018 Credit Agreement”).

The 2018 Credit Agreement requires mandatory repayment of outstanding principal balances based on a percentage of excess cash flow, provided that no such payment shall be due if the resulting amount of the excess cash flow multiplied by the applicable percentage is less than $10 million. On March 5, 2020, the Company repaid $17.0 million as a result of excess cash flows for the year ended December 31, 2019.

The unpaid principal balance at March 31, ~~2019~~2020 of the 2023 Term A Loan and the 2024 Term B Loan was ~~$217.3~~$198.3 million and ~~$324.2~~$311.9 million, respectively. The additional borrowing capacity ~~for the~~under our Revolving Facility at March 31, ~~2019~~2020 was ~~$82.9~~$116.9 million. The Company issues letters of credit against the Revolving Facility which reduce the additional borrowing capacity of the Revolving Facility.

Notes ~~payable~~Payable

In ~~May 2016,~~December 2019, EVERTEC Group entered into a2 non-interest bearing financing ~~agreement~~agreements amounting to ~~$0.7~~$2.4 million to purchase ~~software.~~software and maintenance. As of ~~both~~ March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, the outstanding principal balance of the ~~note~~notes payable was ~~$0.3 million.~~$1.5 million and $2.4 million, respectively. The current portion of ~~this note~~these notes, which totaled $0.8 million at March 31, 2020, is ~~recorded as part of~~included in accounts payable and the long-term portion is included in other long-term ~~liabilities.~~liabilities in the Company's unaudited condensed consolidated balance sheet.

In January 2019, EVERTEC Group entered into a non-interest bearing financing agreement amounting to $10.0 million to purchase data processing equipment and maintenance. As of March 31, 2019, the outstanding principal balance of the note payable was $6.4 million, recorded as part of accounts payable.

Interest Rate Swaps

AtAs of March 31, ~~2019,~~2020, the Company has ~~two~~2 interest rate swap agreements, entered into in December 2015 and December 2018, which convert a portion of the interest rate payments on the Company's 2024 Term B Loan from variable to fixed:



Swap Agreement	Effective date	Maturity Date	Notional Amount	Variable Rate	Fixed Rate
2015 Swap	January 2017	April 2020	$200 million	1-month LIBOR	1.9225%
2018 Swap	April 2020	November 2024	$250 million	1-month LIBOR	2.89%

The Company has accounted for these ~~transactions~~agreements as cash flow hedges.

As of March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, the carrying amount of ~~the~~ derivatives included in other long-term liabilities on the ~~Company’s~~Company's unaudited condensed consolidated balance sheets was $27.4 million and $14.5 million, respectively. The fair value of these derivatives is ~~as follows:~~estimated using Level 2 inputs in the fair value hierarchy on a recurring basis. Refer to Note 8 for disclosure of losses recorded on cash flow hedging activities.

(In thousands) March 31, 2019 December 31, 2018
Other long-term assets $ 1,032
$ 1,683
Other long-term liabilities $ 7,851
$ 4,059

During the three months ended March 31, ~~2019,~~2020, the Company reclassified gains of ~~$0.3~~$0.2 million from accumulated other comprehensive loss into ~~income through~~ interest expense. Based on current LIBOR rates, the Company expects to reclassify ~~gains~~losses of ~~$1.0~~$4.7 million from accumulated other comprehensive loss into ~~income through~~ interest expense over the next 12 months. ~~Refer to Note 6 for tabular disclosure of the fair value of derivatives and to Note 7 for tabular disclosure of gains recorded on cash flow hedging activities.~~

The cash flow hedges are considered highly effective.

Note 67 – Financial Instruments and Fair Value Measurements

Recurring Fair Value Measurements

Fair value measurement provisions establish a fair value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. These provisions describe three levels of input that may be used to measure fair value:

~~Level 1: Inputs are unadjusted, quoted prices for identical assets or liabilities in an active market at the measurement date.~~

~~Level 2: Inputs, other than quoted prices included in Level 1, which are observable for the asset or liability through corroboration with market data at the measurement date.~~

~~Level 3: Unobservable inputs that reflect management’s best estimate of what market participants would use in pricing the asset or liability at the measurement date.~~

The ~~Company uses observable inputs when available. Fair value is based upon quoted market prices when available. If market prices~~Company's interest rate swaps are ~~not available,~~ the Company may employ models that mostly use market-based inputs including yield curves, interest rates, volatilities, and credit curves, among others. The Company limits valuation adjustments to those deemed necessary to ensure that the financial instrument’s fair value adequately represents the price that would be received or paid in the marketplace. Valuation adjustments may include consideration of counterparty credit quality and liquidity as well as other criteria. The estimated fair value amounts are subjective in nature and may involve uncertainties and matters of significant judgment for certain financial instruments. Changes in the underlying assumptions used in estimating fair value could affect the results. The fair value measurement levels are not indicative of risk of investment.

~~The fair value of~~only financial instruments is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value estimates are made at a specific point in time based on the type of financial instrument and relevant market information. Many of these estimates involve various assumptions and may vary significantly from amounts that could be realized in actual transactions. The following table summarizes the fair value measurement by level at March 31, 2019 and December 31, 2018 for the asset measured at fair value on a recurring ~~basis:~~basis. The fair value is estimated using Level 2 inputs under the fair value hierarchy. These derivatives were on a liability position with balances of $27.4 million and $14.5 million as of March 31, 2020 and December 31, 2019, respectively.

(In thousands) Level 1 Level 2 Level 3 Total
March 31, 2019
Financial asset:
Interest rate swap $ —
$ 1,032
$ —
$ 1,032
Financial liability:
Interest rate swap —
7,851
—
7,851
December 31, 2018
Financial asset:
Interest rate swap $ —
$ 1,683
$ —
$ 1,683
Financial liability:
Interest rate swap —
4,059
—
4,059

The following table presents the carrying value, as applicable, and estimated fair values for financial instruments at March 31, ~~2019~~2020 and December 31, ~~2018:~~

2019:



	March 31, 2020				December 31, 2019
(In thousands)	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Financial liabilities:
Interest rate swap	$	27,401	$	27,401	$	14,452	$	14,452
2023 Term A Loan	196,693		185,366		207,261		206,388
2024 Term B Loan	308,401		264,108		317,936		324,163

March 31, 2019 December 31, 2018
(In thousands) Carrying
Amount Fair
Value Carrying
Amount Fair
Value
Financial assets:
Interest rate swap $ 1,032
$ 1,032
$ 1,683
$ 1,683
Financial liabilities:
Interest rate swap 7,851
7,851
4,059
4,059
2023 Term A 215,157
214,806
217,791
218,625
2024 Term B 319,864
323,377
320,515
319,517

The fair values of the term loans at March 31, ~~2019~~2020 and December 31, ~~2018~~2019 were obtained using ~~the~~ prices provided by third party service providers. Their pricing is based on various inputs such ~~as:~~as market quotes, recent trading activity in a non-active market or imputed prices. These inputs are considered Level 3 inputs under the fair value hierarchy. Future estimates of fair value may be negatively impacted by market reactions to COVID-19. Also, the pricing may include the use of an algorithm that could take into account ~~movement~~movements in the general high yield market, among other variants.

~~The secured term loans, which are not measured at fair value in the balance sheets, would be categorized as Level 3 in the fair value hierarchy.~~

Note 78 – Equity

Accumulated Other Comprehensive Loss

The following table provides a summary of the changes in the balances of accumulated other comprehensive loss for the three months period ended March 31, ~~2019:~~2020:



(In thousands)	Foreign Currency Translation Adjustments			Cash Flow Hedges			Total
Balance - December 31, 2019, net of tax	$	(16,872	)	$	(13,137	)	$	(30,009	)
Other comprehensive loss before reclassifications	(8,305		)	(12,050		)	(20,355		)
Effective portion reclassified to net income	—			191			191
Balance - March 31, 2020, net of tax	$	(25,177	)	$	(24,996	)	$	(50,173	)

(In thousands) Foreign Currency
Translation
Adjustments Cash Flow Hedges Total
Balance - December 31, 2018, net of tax $ (21,626 ) $ (2,163 ) $ (23,789 )
Other comprehensive income (loss) before reclassifications 1,965
(3,773 ) (1,808 )
Effective portion reclassified to Net Income —
(282 ) (282 )
Balance - March 31, 2019, net of tax $ (19,661 ) $ (6,218 ) $ (25,879 )

Note 89 – Share-based Compensation

Long-term Incentive Plan ("LTIP")

In the first quarter of ~~2017,~~ 2018, 2019 and ~~2019,~~2020, the Compensation Committee of the Company's Board of Directors ("Board") approved grants of restricted stock units (“RSUs”) to executives and certain employees pursuant to the ~~2017 LTIP,~~ 2018 LTIP, 2019 LTIP

and ~~2019~~2020 LTIP, respectively, all under the terms of ~~our~~the Company's 2013 Equity Incentive Plan. Under the LTIPs, the Company granted restricted stock units to eligible participants as time-based awards and/or performance-based awards.

The vesting of the RSUs is dependent upon service, market, and/or performance conditions as defined in the grants. Employees that received time-based awards with service conditions are entitled to receive a specific number of shares of the Company’s common stock on the vesting date if the employee is providing services to the Company on the vesting date. Time-based awards vest over a period of three years in substantially equal installments commencing on the grant date and ending on February ~~24 of each year for the 2017 LTIP, February~~ 28 of each year for the 2018 LTIP, ~~and~~ February 22 of each year for the 2019 LTIP, and February 27 of each year for the 2020 LTIP.

For the performance-based awards under the ~~2017 LTIP,~~ 2018 LTIP, 2019 LTIP, and ~~2019~~2020 LTIP, the Compensation Committee established adjusted earnings before income taxes, depreciation and amortization ("Adjusted EBITDA") as the primary performance measure while maintaining focus on total shareholder return through the use of a market-based total shareholder return ("TSR") performance modifier. The TSR modifier adjusts the shares earned based on the core Adjusted EBITDA performance upwards or downwards (+/- 25%) based on the Company’s relative TSR at the end of the three-year performance period as compared to the companies in the Russell 2000 Index. The Adjusted EBITDA performance measure will be calculated for the one-year period commencing on January 1 of the year of the grant and ending on December 31 of the same year, relative to the goals set by the Compensation Committee for this same period. The shares earned will be subject to ~~a further~~an additional two-year service vesting period.

Performance and market-based awards vest at the end of the performance period that commenced on February ~~24, 2017 for the 2017 LTIP, February~~ 28, 2018 for the 2018 LTIP, ~~and~~ February 22, 2019 for the 2019 LTIP, and February 27, 2020 for the 2020 LTIP. The periods end on ~~February 24, 2020 for the 2017 LTIP,~~ February 28, 2021 for the 2018 LTIP, ~~and~~ February 22, 2022 for the 2019 LTIP and February 27, 2023 for the 2020 LTIP. Unless otherwise specified in the award agreement, or in an employment agreement, awards are forfeited if the employee voluntarily ceases to be employed by the Company prior to vesting.

The following table summarizes nonvested restricted shares and RSUs activity for the three months ended March 31, ~~2019:~~

2020:



Nonvested restricted shares and RSUs	Shares		Weighted-average grant date fair value
Nonvested at December 31, 2019	1,592,755		$	20.71
Forfeited	(139,854	)	19.26
Vested	(305,531	)	19.84
Granted	378,135		31.84
Nonvested at March 31, 2020	1,525,505		$	23.77

Nonvested restricted shares and RSUs Shares Weighted-average
grant date fair value
Nonvested at December 31, 2018 2,036,163
$ 15.09
Vested (715,251 ) 28.50
Granted 432,216
18.16
Nonvested at March 31, 2019 1,753,128
$ 18.18

For the three months ended March 31, ~~2019,~~2020, the Company recognized ~~$3.3~~$3.5 million of ~~share based~~share-based compensation expense, compared with ~~$3.6~~$3.3 million for the ~~same~~corresponding period in ~~2018.~~2019.

As of March 31, ~~2019,~~2020, the maximum unrecognized cost for restricted stock and RSUs was ~~$23.2~~$26.3 million. The cost is expected to be recognized over a weighted average period of ~~2.1~~2.3 years.

Note 910 - Revenues

~~Summary of Revenue Recognition Accounting Policy~~

~~The Company's revenue recognition policy follows the guidance from Accounting Standards Codification ("ASC") 606~~ ~~Revenue from Contracts with Customers, which provides guidance on the recognition, presentation and disclosure of revenue in consolidated financial statements.~~

Revenue is measured on the consideration specified in a contract with a customer. Once the Company determines a contract's performance obligations and the transaction price, including an estimate of any variable consideration, the Company allocates the transaction price to each performance obligation in the contract using a stand-alone selling price. The Company recognizes revenue when it satisfies a performance obligation by transferring control of a product or service to a customer. Revenue is recognized net of any taxes collected from customers, which are subsequently remitted to governmental authorities.

At contract inception, the Company assesses the goods and service promised in the contract with a customer and identifies a performance obligation for each promise to transfer to the customer a good or service (or bundle of goods or services) that is distinct. To identify the performance obligations, the Company considers all the goods or services promised in the contract regardless of whether they are explicitly stated or implied. Payment for the Company's contracts with customers are typically due in full within 30 days of invoice date.

Disaggregation of ~~revenue~~Revenue

The Company disaggregates revenue from contracts with customers into primary geographical markets, nature of the products and services, and timing of transfer of goods and services. The Company's operating segments are determined by the nature of the products and services the Company provides and the primary geographical markets in which the Company operates. Revenue disaggregated by segment is discussed in Note ~~14,~~ 15, Segment Information.

In the following ~~table,~~tables, revenue for each segment is disaggregated by timing of revenue recognition for the ~~three months ended March 31, 2019 and 2018.~~periods indicated.



	Three months ended March 31, 2020
(In thousands)	Payment Services - Puerto Rico & Caribbean		Payment Services - Latin America		Merchant Acquiring, net		Business Solutions		Total
Timing of revenue recognition
Products and services transferred at a point in time	$	5	$	431	$	—	$	297	$	733
Products and services transferred over time	20,633		19,809		25,121		55,646		121,209
	$	20,638	$	20,240	$	25,121	$	55,943	$	121,942



	Three months ended March 31, 2019
(In thousands)	Payment Services - Puerto Rico & Caribbean		Payment Services - Latin America		Merchant Acquiring, net		Business Solutions		Total
Timing of revenue recognition
Products and services transferred at a point in time	$	2,677	$	70	$	—	$	877	$	3,624
Products and services transferred over time	20,073		18,678		25,974		50,487		115,212
	$	22,750	$	18,748	$	25,974	$	51,364	$	118,836

Three months ended March 31, 2018
(In thousands) Payment Services - Puerto Rico & Caribbean Payment Services - Latin America Merchant Acquiring, net Business Solutions Total
Timing of revenue recognition
Products and services transferred at a point in time $ 126
$ 392
$ —
$ 973
$ 1,491
Products and services transferred over time 18,457
19,999
23,379
46,948
108,783
18,583
20,391
23,379
47,921
110,274

Contract ~~balances~~Balances

The following table provides information about contract assets from contracts with customers.



(In thousands)	March 31, 2020
December 31, 2019	$	1,191
Services transferred to customers	922
Transfers to accounts receivable	(546		)
March 31, 2020	$	1,567

(In thousands) March 31, 2019
Balance at beginning of period $ 996
Services transferred to customers 49
Transfers to accounts receivable (151 )
March 31, 2019 $ 894

The current portion of contract assets is recorded as part of prepaid expenses and other assets, and the long-term portion is included in other long-term ~~assets.~~assets in the unaudited condensed consolidated balance sheets.

Accounts receivable, net at March 31, ~~2019~~2020 amounted to ~~$96.3~~$95.3 million. Unearned income and ~~Unearned~~unearned income - ~~Long~~long term, which refer to contract liabilities, at March 31, ~~2019~~2020 amounted to ~~$12.2~~$18.1 million and ~~$30.2~~$32.0 million, respectively, and generally arise when consideration is received or due in advance from customers prior to performance. Unearned income is mainly related to upfront fees for implementation or set up activities, including fees charged in pre-production periods in connection with managed services. During the three months ended March 31, 2020, the Company recognized revenue of $5.2 million that was included in unearned income at December 31, 2019. During the three months ended March 31, 2019, the Company recognized revenue of $6.1 million that was included in unearned income at December 31, 2018. ~~During the three months ended March 31, 2018, the Company recognized revenue of $3.7 million that was included in unearned income at December 31, 2017.~~

The estimated aggregate amount of the transaction price allocated to performance obligations that are unsatisfied or partially satisfied at March 31, ~~2019~~2020 is ~~$267.6~~$288.7 million. This amount primarily consists of professional service fees for implementation or set up activities related to managed services and maintenance services, typically recognized over the life of the contract, which ~~vary~~varies from 2 to 5 years. It also includes professional service fees for customizations or development of on-premise licensing agreements, which are recognized over time based on inputs relative to the total expected inputs to satisfy a performance obligation.

Note 1011 – Income Tax

The components of income tax expense for the three months ended March 31, ~~2019~~2020 and ~~2018,~~2019, respectively, consisted of the following:



	Three months ended March 31,
(In thousands)	2020			2019
Current tax provision	$	5,598		$	4,691
Deferred tax benefit	(1,080		)	(882		)
Income tax expense	$	4,518		$	3,809

Three months ended
March 31,
(In thousands) 2019 2018
Current tax provision $ 4,691
$ 5,087
Deferred tax benefit (882 ) (1,152 )
Income tax expense $ 3,809
$ 3,935

The Company conducts operations in Puerto Rico and certain countries in Latin America. As a result, the income tax expense includes the effect of taxes paid to the government of Puerto Rico ~~government~~ as well as foreign jurisdictions. The following table presents the

components of income tax expense for the three months ended March 31, ~~2019~~2020 and ~~2018,~~2019, and its segregation based on location of operations:



	Three months ended March 31,
(In thousands)	2020			2019
Current tax provision
Puerto Rico	$	1,679		$	1,813
United States	155			112
Foreign countries	3,764			2,766
Total current tax provision	$	5,598		$	4,691
Deferred tax benefit
Puerto Rico	$	(88	)	$	(476	)
United States	(25		)	(372		)
Foreign countries	(967		)	(34		)
Total deferred tax benefit	$	(1,080	)	$	(882	)

Three months ended March 31,
(In thousands) 2019 2018
Current tax provision
Puerto Rico $ 1,813
$ 2,399
United States 112
80
Foreign countries 2,766
2,608
Total current tax provision $ 4,691
$ 5,087
Deferred tax benefit
Puerto Rico $ (476 ) $ (839 )
United States (372 ) (87 )
Foreign countries (34 ) (226 )
Total deferred tax benefit $ (882 ) $ (1,152 )

Taxes payable to foreign countries by EVERTEC’s subsidiaries will be paid by such subsidiary and the corresponding liability and expense will be presented in EVERTEC’s consolidated financial statements.

As of March 31, ~~2019,~~2020, the Company has ~~$51.1~~$67.4 million of unremitted earnings from foreign subsidiaries. The Company has not recognized a deferred tax liability on undistributed earnings for the Company’s foreign subsidiaries because these earnings are intended to be indefinitely reinvested.

As of March 31, ~~2019,~~2020, the gross deferred tax asset amounted to ~~$12.6~~$19.8 million and the gross deferred tax liability amounted to $19.5 million, compared to ~~$10.8~~$12.8 million and ~~$18.8~~$15.0 million, respectively, as of December 31, ~~2018.~~

2019.

Note 1112 – Net Income Per Common Share

The reconciliation of the numerator and denominator of the income per common share is as follows:


	Three months ended March 31,				Three months ended March 31,
(Dollar amounts in thousands, except per share information)	2019		2018		2020		2019
Net income attributable to EVERTEC, Inc.’s common stockholders	$	26,644	$	23,022	$	22,211	$	26,644
Less: non-forfeitable dividends on restricted stock	6		14		6		6
Net income available to EVERTEC, Inc.’s common shareholders	$	26,638	$	23,008	$	22,205	$	26,638
Weighted average common shares outstanding	72,378,532		72,409,462		72,012,648		72,378,532
Weighted average potential dilutive common shares ⁽¹⁾	1,391,534		963,373		1,280,357		1,391,534
Weighted average common shares outstanding - assuming dilution	73,770,066		73,372,835		73,293,005		73,770,066
Net income per common share - basic	$	0.37	$	0.32	$	0.31	$	0.37
Net income per common share - diluted	$	0.36	$	0.31	$	0.30	$	0.36


(1)	Potential common shares consist of common stock issuable under the assumed release of restricted stock awards using the treasury stock method.

On February ~~15, 2019,~~20, 2020, the Company's Board declared a quarterly cash dividend of $0.05 per share of common stock, which was paid on ~~March 22, 2019~~April 3, 2020, to stockholders of record as of the close of business on ~~February 26, 2019.~~March 4, 2020.

Note 1213 – Commitments and Contingencies

EVERTEC is a defendant in a number of legal proceedings arising in the ordinary course of business. Based on the opinion of legal counsel and other factors, ~~Management~~management believes that the final disposition of these matters will not have a material adverse

effect on the business, results of operations, financial condition, or cash flows of the Company. The Company has identified certain claims as a result of which a loss may be incurred, but in the aggregate the loss would be insignificant. For other claims regarding proceedings that are in an initial phase, the Company is unable to estimate the range of possible loss, if any, but at this time believes that any loss related to such claims will not be material.

~~Leases~~

The Company’s leases accounting policy follows the guidance from Accounting Standards Codification (“ASC”) 842, Leases, which provides guidance on the recognition, presentation and disclosure of leases in consolidated condensed financial statements.

The Company determines if an arrangement is or contains a lease at inception. Operating leases are included in operating lease right-of-use (“ROU”) assets, operating lease payable, and operating lease liabilities in the consolidated condensed balance sheet. Finance leases are included in property and equipment, accrued liabilities, and other long-term liabilities in the consolidated condensed balance sheet.

ROU assets and lease liabilities are recognized based on the present value of future minimum lease payments over the lease term at commencement date. As most of the Company’s leases do not provide an implicit rate, Management used the Company’s collateralized incremental borrowing rate (“IBR”) based on the information available at commencement date in determining the present value of future payments. The lease terms may include options to extend or terminate the lease when it is reasonably certain that the option will be exercised. We monitor events or changes in circumstances that change the timing or amount of future lease payments which results in the remeasurement of a lease liability, with a corresponding adjustment to the ROU asset. The lease payment terms may include fixed payment terms and variable payments. Fixed payment terms and variable payments that depend on an index (i.e., Consumer Price Index or “CPI”) or rate are considered in the determination of the operating lease liabilities. While lease liabilities are not remeasured because of changes to the CPI, changes are treated as variable lease payments and recognized in the period in which the obligation for those payments was incurred. Variable payments that do not depend on an index or rate are not included in the lease liabilities determination. Rather, these payments are recognized as variable lease expense when incurred. Variable lease payments are included within operating costs and expenses in the consolidated condensed statement of income and comprehensive income. For operating leases, lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. For finance leases, lease expense is composed of interest expense and amortization expense. The lease liability of these leases is measured using the interest rate method. The ROU asset from financing leases are amortized on a straight-line basis, as part of Property and Equipment, net.

The Company has lease agreements with lease and non-lease components, which are accounted for as a single lease component. The Company elected the practical expedient of not separating lease and related non-lease components for all classes of underlying assets (i.e., building and equipment). The Company also elected as an accounting policy to not recognize lease liabilities and ROU assets for any future short-term leases (i.e., leases with a lease term of 12 months or less).

The Company has operating leases for certain office facilities, buildings, telecommunications and other equipment; and finance leases for certain equipment. The Company’s lease contracts have remaining terms ranging from 1 year to 10 years, some of which may include options to extend the leases for up to 5 years, and some which may include the option to terminate the lease within 1 year.

~~As of March 31, 2019, equipment leases classified as finance leases, which are included within Property and Equipment, net, were $1.6 million, net of accumulated depreciation.~~

~~Total lease cost for the three months ended March 31, 2019, was as follows:~~

(in thousands)
Operating lease cost $ 1,923
Finance lease cost
Amortization of right-of-use assets 67
Interest on lease liabilities 8
Variable lease cost 714

$ 2,712

~~Other information related to leases, for the three months ended March 31, 2019, was as follows:~~

(In thousands)
Right-of-use assets obtained in exchange for operating lease obligations: $ 140
Weighted average remaining lease term, in years
Operating leases 7
Finance leases 2
Weighted Average Discount Rate
Operating leases 4.8 %
Finance leases 4.3 %

~~Future minimum lease payments under leases as of March 31, 2019 were as follows:~~

(In thousands) Operating Leases Finance Leases
Remainder of 2019 $ 4,651
$ 324
2020 5,853
328
2021 5,773
34
2022 5,579
—
2023 and thereafter 17,504
—
Total future minimum lease payments 39,360
686
Less: imputed interest (4,427 ) (19 )
$ 34,933
$ 667
Reported as of March 31, 2019
Accrued liabilities $ —
$ 410
Operating lease payable 9,458
—
Operating lease liabilities - long term 25,475
—
Other long-term liabilities —
257
$ 34,933
$ 667

Note 1314 – Related Party Transactions

The following table presents the Company’s transactions with related parties for the three months ended March 31, ~~2019~~2020 and ~~2018:~~2019:


	Three months ended March 31,				Three months ended March 31,
(Dollar amounts in thousands)	2019		2018		2020		2019
Total revenues ⁽¹⁾⁽²⁾	$	49,030	$	45,535	$	54,572	$	49,030
Cost of revenues	$	523	$	384	$	618	$	523
Operating lease cost and other fees	$	2,128	$	1,963	$	1,981	$	2,128
Interest earned from affiliate
Interest income	$	28	$	32	$	89	$	28


(1)	Popular revenues as a percentage of total revenues were 45% and 41%, respectively, for each of the periods presented above.


(2)	Includes revenues generated from investee accounted for under the equity method of $0.3 millionfor each of the periods presented above.

At March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, EVERTEC had the following balances arising from transactions with related parties:



(Dollar amounts in thousands)	March 31, 2020		December 31, 2019
Cash and restricted cash deposits in affiliated bank	$	58,445	$	64,724
Other due to/from affiliate
Accounts receivable	$	41,493	$	39,095
Prepaid expenses and other assets	$	5,341	$	4,211
Operating lease right-of use assets	$	19,751	$	20,617
Other long-term assets	$	43	$	57
Accounts payable	$	2,007	$	7,250
Unearned income	$	36,056	$	35,489
Operating lease liabilities	$	20,054	$	20,905

(Dollar amounts in thousands) March 31, 2019 December 31, 2018
Cash and restricted cash deposits in affiliated bank $ 27,447
$ 29,136
Other due/to from affiliate
Accounts receivable $ 30,984
$ 25,714
Prepaid expenses and other assets $ 4,019
$ 2,796
Operating lease right-of use assets $ 24,105
$ —
Other long-term assets $ 130
$ 166
Accounts payable $ 6,353
$ 6,344
Unearned income $ 30,915
$ 25,401
Operating lease liabilities $ 24,182
$ —

Note 1415 – Segment Information

The Company operates in ~~four~~4 business segments: Payment Services - Puerto Rico & Caribbean, Payment Services - Latin America (collectively "Payment Services segments"), Merchant Acquiring, and Business Solutions.

The Payment Services - Puerto Rico & Caribbean segment revenues are comprised of revenues related to providing access to the ATH debit network and other card networks to financial institutions, including related services such as authorization, processing, management and recording of ATM and point of sale ("POS") transactions, and ATM management and monitoring. The segment revenues also include revenues from card processing services (such as credit and debit card processing, authorization and settlement and fraud monitoring and control to debit or credit issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions) and EBT (which principally consist of services to the government of Puerto Rico for the delivery of benefits to participants). For ATH debit network and processing services, revenues are primarily driven by the number of transactions processed. Revenues are derived primarily from network fees, transaction switching and processing fees, and the leasing of POS devices. For card issuer processing, revenues are primarily dependent upon the number of cardholder accounts on file, transactions and authorizations processed, the number of cards embossed and other processing services. For EBT services, revenues are primarily derived from the number of beneficiaries on file.

The Payment Services - Latin America segment revenues consist of revenues related to providing access to the ATH network of ATMs and other card networks to financial institutions, including related services such as authorization, processing, management and recording of ATM and POS transactions, and ATM management and monitoring. The segment revenues also include revenues from card processing services (such as credit and debit card processing, authorization and settlement and fraud monitoring and control to debit or credit issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions), as well as licensed software solutions for risk and fraud management and card payment processing. For ~~ATH debit~~ network and processing services, revenues are primarily driven by the number of transactions processed. Revenues are derived primarily from network fees, transaction switching and processing fees, and the leasing of POS devices. For card issuer processing, revenues are primarily dependent upon the number of cardholder accounts on file, transactions and authorizations processed, the number of cards embossed, and other processing services.

The Merchant Acquiring segment consists of revenues from services that allow merchants to accept electronic methods of payment. In the Merchant Acquiring segment, revenues include a discount fee and membership fees charged to merchants, debit network fees and rental fees from POS devices and other equipment, net of credit card interchange and assessment fees charged by credit cards associations (such as VISA or MasterCard) or payment networks. The discount fee is generally a percentage of the transaction value. EVERTEC also charges merchants for other services that are unrelated to the number of transactions or the transaction value.

The Business Solutions segment consists of revenues from a full suite of business process management solutions in various product areas such as core bank processing, network ~~managed services,~~hosting and management, IT professional services, business process outsourcing, item processing, cash processing, and fulfillment. Core bank processing and network services revenues are derived in part from a recurrent fixed fee and from fees based on the number of accounts on file (i.e. savings or checking accounts, loans, etc.) or computer resources utilized. Revenues from other processing services within the Business Solutions segment are generally volume-based and depend on factors such as the number of accounts processed. In addition, EVERTEC is a reseller of hardware and software products and these resale transactions are generally non-recurring.

In addition to the ~~four~~4 operating segments described above, ~~Management~~management identified certain functional cost areas that operate independently and do not constitute businesses in themselves. These areas could neither be concluded as operating segments nor could they be combined with any other operating segments. Therefore, these areas are aggregated and presented aswithin the “Corporate and Other” category in the financial statements alongside the operating segments. The Corporate and ~~other~~Other category consists of corporate overhead expenses, intersegment eliminations, certain leveraged activities and other non-operating and miscellaneous expenses that are not included in the operating segments. The overhead and leveraged costs relate to activities such as:

marketing,

corporate finance and accounting,

human resources,

legal,

risk management functions,

internal audit,

corporate debt related costs,

non-operating depreciation and amortization expenses generated as a result of merger and acquisition activity,

intersegment revenues and expenses, and

other non-recurring fees and expenses that are not considered when management evaluates financial performance at a segment level

The Chief Operating Decision Maker ("CODM") reviews the operating segments separate financial information to assess performance and to allocate resources. Management evaluates the operating results of each of its operating segments based upon revenues and Adjusted ~~Earnings before Interest, Taxes, Depreciation and Amortization ("Adjusted EBITDA").~~EBITDA. Adjusted EBITDA is defined as EBITDA further adjusted to exclude unusual items and other adjustments. Adjusted EBITDA, as it relates to operating segments, is presented in conformity with ~~Accounting Standards Codification~~ASC Topic 280, ~~"Segment Reporting"~~Segment Reporting, given that it is reported to the CODM for purposes of allocating resources. Segment asset disclosure is not used by the CODM as a measure of segment performance since the segment evaluation is driven by revenues and ~~adjusted EBITDA performance.~~Adjusted EBITDA. As such, segment assets are not disclosed in the notes to the accompanying unaudited condensed consolidated financial statements.

The following tables set forth information about the Company’s operations by its ~~four~~4 business segments for the periods indicated:

Three months ended March 31, 2019
(In thousands) Payment
Services -
Puerto Rico & Caribbean Payment
Services -
Latin America Merchant
Acquiring, net Business
Solutions
Corporate and Other ⁽¹⁾
Total

Revenues $ 32,017
$ 20,831
$ 25,974
$ 51,364
$ (11,350 ) $ 118,836
Operating costs and expenses 14,215
17,573
14,718
32,910
2,015
81,431
Depreciation and amortization 2,643
2,196
468
3,854
7,112
16,273
Non-operating income (expenses) 581
2,634
21
186
(2,992 ) 430
EBITDA 21,026
8,088
11,745
22,494
(9,245 ) 54,108
Compensation and benefits ⁽²⁾
237
166
220
554
2,262
3,439
Transaction, refinancing and other fees ⁽³⁾
—
2
—
—
47
49
Adjusted EBITDA $ 21,263
$ 8,256
$ 11,965
$ 23,048
$ (6,936 ) $ 57,596



	Three months ended March 31, 2020
(In thousands)	Payment Services - Puerto Rico & Caribbean		Payment Services - Latin America		Merchant Acquiring, net		Business Solutions		Corporate and Other ⁽¹⁾			Total

Revenues	$	29,887	$	21,640	$	25,121	$	55,943	$	(10,649	)	$	121,942
Operating costs and expenses	17,406		17,651		14,706		33,617		5,799			89,179
Depreciation and amortization	3,249		2,757		499		4,296		6,994			17,795
Non-operating income (expenses)	113		754		154		387		(962		)	446
EBITDA	15,843		7,500		11,068		27,009		(10,416		)	51,004
Compensation and benefits ⁽²⁾	231		742		216		436		1,875			3,500
Transaction, refinancing and other fees ⁽³⁾	—		—		—		—		1,786			1,786
Adjusted EBITDA	$	16,074	$	8,242	$	11,284	$	27,445	$	(6,755	)	$	56,290

(1)

Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $9.0 million processing fee from Payments Services - Puerto Rico & Caribbean to Merchant Acquiring and intercompany software sale and developments of $1.6 million from Payment Services - Latin America to Payment Services - Puerto Rico & Caribbean. Corporate and Other was impacted by the intersegment elimination of revenue recognized in the Payment Services - Latin America segment and capitalized in the Payment Services - Puerto Rico & Caribbean segment; excluding this impact, Corporate and Other Adjusted EBITDA would be $5.1 million.


(2)	Primarily represents share-based compensation.


(3)	Primarily represents fees and expenses associated with corporate transactions as defined in the 2018 Credit Agreement and the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A., net of cash dividends received.



	Three months ended March 31, 2019
(In thousands)	Payment Services - Puerto Rico & Caribbean		Payment Services - Latin America		Merchant Acquiring, net		Business Solutions		Corporate and Other ⁽¹⁾			Total

Revenues	$	32,017	$	20,831	$	25,974	$	51,364	$	(11,350	)	$	118,836
Operating costs and expenses	14,215		17,573		14,718		32,910		2,015			81,431
Depreciation and amortization	2,643		2,196		468		3,854		7,112			16,273
Non-operating income (expenses)	581		2,634		21		186		(2,992		)	430
EBITDA	21,026		8,088		11,745		22,494		(9,245		)	54,108
Compensation and benefits ⁽²⁾	237		166		220		554		2,262			3,439
Transaction, refinancing and other fees ⁽³⁾	—		2		—		—		47			49
Adjusted EBITDA	$	21,263	$	8,256	$	11,965	$	23,048	$	(6,936	)	$	57,596

(1)

Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $9.2 million processing fee from ~~the~~ Payments Services - Puerto Rico & Caribbean ~~segment~~ to ~~the~~ Merchant Acquiring ~~segment,~~and intercompany software sale and developments of $2.1 million from ~~the~~ Payment Services - Latin America ~~segment charged~~ to the Payment Services - Puerto Rico & ~~Caribbean segment.~~Caribbean. Corporate and Other was impacted by the intersegment elimination of revenue recognized in the Payment Services - Latin America segment and capitalized in the Payment Services - Puerto Rico & Caribbean segment; excluding this impact, Corporate and Other Adjusted EBITDA would be $4.8 million.


(2)	Primarily represents share-based compensation, other compensation expense and severance payments.


(3)	Primarily represents fees and expenses associated with corporate transactions as defined in the ~~Credit Agreement and the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A.~~

Three months ended March 31, 2018
(In thousands) Payment
Services -
Puerto Rico & Caribbean Payment
Services -
Latin America Merchant
Acquiring, net Business
Solutions
Corporate and Other ⁽¹⁾
Total

Revenues $ 27,168
$ 20,391
$ 23,379
$ 47,921
$ (8,585 ) $ 110,274
Operating costs and expenses 12,933
18,060
13,141
29,015
3,570
76,719
Depreciation and amortization 2,316
2,449
420
3,519
7,163
15,867
Non-operating income (expenses) 816
1,813
4
300
(1,917 ) 1,016
EBITDA 17,367
6,593
10,662
22,725
(6,909 ) 50,438
Compensation and benefits ⁽²⁾
193
400
190
440
2,606
3,829
Transaction, refinancing and other fees ⁽³⁾
(250 ) —
—
—
(49 ) (299 )
Adjusted EBITDA $ 17,310
$ 6,993
$ 10,852
$ 23,165
$ (4,352 ) $ 53,968


~~(1)~~	Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $8.6 million processing fee from the Payments Services - Puerto Rico & Caribbean segment to the Merchant Acquiring segment.


~~(2)~~	~~Primarily represents share-based compensation, other compensation expense and severance payments.~~


~~(3)~~	~~Primarily represents fees and expenses associated with corporate transactions as defined in the~~2018 Credit Agreement and the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A., net of cash dividends received.

The reconciliation of EBITDA to consolidated net income is as follows:



	Three months ended March 31,
(In thousands)	2020		2019
Total EBITDA	$	51,004	$	54,108
Less:
Income tax expense	4,518		3,809
Interest expense, net	6,416		7,292
Depreciation and amortization	17,795		16,273
Net income	$	22,275	$	26,734

Three months ended March 31,
(In thousands) 2019 2018
Total EBITDA $ 54,108
$ 50,438
Less:
Income tax expense 3,809
3,935
Interest expense, net 7,292
7,522
Depreciation and amortization 16,273
15,867
Net Income $ 26,734
$ 23,114

Note 1516 – Subsequent Events

On April ~~25, 2019,~~21, 2020, the Board declared a regular quarterly cash dividend of $0.05 per share on the Company’s outstanding shares of common stock. The dividend will be paid on June ~~7, 2019~~5, 2020 to stockholders of record as of the close of business on May ~~6, 2019.~~4, 2020. The Board anticipates declaring this dividend in future quarters on a regular basis; however future declarations of dividends are subject to the Board’s approval and may be adjusted as business needs or market conditions change.

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following Management’s Discussion and Analysis (“MD&A”) covers: (i) the results of operations for the three months ended March 31, ~~2019~~2020 and ~~2018~~2019 and (ii) the financial condition as of March 31, ~~2019.~~2020. You should read the following discussion and analysis in conjunction with the audited consolidated financial statements (the “Audited Consolidated Financial Statements”) and related notes for the fiscal year ended December 31, ~~2018,~~2019, included in the Company’s Annual Report on Form 10-K and with the unaudited condensed consolidated ~~condensed~~ financial statements (the “Unaudited Condensed Consolidated Financial Statements”) and related notes appearing elsewhere herein. This MD&A contains forward-looking statements that involve risks and uncertainties. Our actual results may differ from those indicated in the forward-looking statements. See “Forward-Looking Statements” for a discussion of the risks, uncertainties and assumptions associated with these statements.

Except as otherwise indicated or unless the context otherwise requires, (a) the terms “EVERTEC,” “we,” “us,” “our,” “our Company” and “the Company” refer to EVERTEC, Inc. and its subsidiaries on a consolidated basis, (b) the term “Holdings” refers to EVERTEC Intermediate Holdings, LLC, but not any of its subsidiaries and (c) the term “EVERTEC Group” refers to EVERTEC Group, LLC and its predecessor entities and their subsidiaries on a consolidated basis, including the operations of its predecessor entities prior to the Merger (as defined below). EVERTEC Inc.’s subsidiaries include Holdings, EVERTEC Group, EVERTEC Dominicana, SAS, Evertec Chile Holdings SpA (formerly known as Tecnopago SpA), Evertec Chile SpA (formerly known as EFT Group SpA), Evertec Chile Global SpA (formerly known as EFT Global Services SpA), Evertec Chile Servicios Profesionales SpA (formerly known as EFT Servicios Profesionales SpA), , EFT Group S.A., Tecnopago España SL, Paytrue S.A., Caleidon, S.A., Evertec Brasil Solutions Informática Ltda. (formerly known as Paytrue Solutions Informática Ltda.), EVERTEC Panamá, S.A., EVERTEC Costa Rica, S.A. (“EVERTEC CR”), EVERTEC Guatemala, S.A., Evertec Colombia, SAS (formerly known as Processa, SAS), EVERTEC USA, LLC, EGM Ingeniería sin Fronteras, S.A.S. ("Place to Pay") and EVERTEC México Servicios de Procesamiento, S.A. de C.V. Neither EVERTEC nor Holdings conducts any operations other than with respect to its indirect or direct ownership of EVERTEC Group.

Executive Summary

EVERTEC is a leading full-service transaction processing business in Puerto Rico, the Caribbean and Latin America, ~~and the Caribbean,~~ providing a broad range of merchant acquiring, payment services and business process management services. According to the ~~August 2018~~September 2019 Nilson Report, we are one of the largest merchant acquirers in Latin America based on total number of transactions and we believe we are the largest merchant acquirer in the Caribbean and Central America. We serve 26 countries in the region ~~from~~out of 11 offices, including our ~~base~~headquarters in Puerto Rico. We manage a system of electronic payment networks that process more than two billion transactions annually, and offer a comprehensive suite of services for core bank processing and cash processing in Puerto Rico and technology ~~outsourcing.~~outsourcing in all the regions we serve. In addition, we own and operate the ATH network, one of the leading personal identification number ("PIN") debit networks in Latin America. We serve a diversified customer base of leading financial institutions, merchants, corporations and government agencies with “mission-critical” technology solutions that enable them to issue, process and accept transactions securely. We believe our business is well-positioned to continue to expand across the fast-growing Latin American region.

We are differentiated, in part, by our diversified business model, which enables us to provide our varied customer base with a broad range of transaction-processing services from a single source across numerous channels and geographic markets. We believe this capability provides several competitive advantages that will enable us to continue to penetrate our existing customer base with complementary new services, win new customers, develop new sales channels and enter new markets. We believe these competitive advantages include:

Our ability to provide competitive products;

Our ability to provide in one package a range of services that traditionally had to be sourced from different vendors;

Our ability to serve customers with disparate operations in several geographies with technology solutions that enable them to manage their business as one enterprise; and

Our ability to capture and analyze data across the transaction processing value chain and use that data to provide value-added services that are differentiated from those offered by pure-play vendors that serve only one portion of the transaction processing value chain (such as only merchant acquiring or payment services).

Our broad suite of services spans the entire transaction processing value chain and includes a range of front-end customer-facing solutions such as the electronic capture and authorization of transactions at the point-of-sale, as well as back-end support services such as the clearing and settlement of transactions and account reconciliation for card issuers. These include: (i) merchant acquiring services, which enable point of sales (“POS”) and e-commerce merchants to accept and process electronic methods of payment such as debit, credit, prepaid and electronic benefit transfer (“EBT”) cards; (ii) payment processing

services, which enable financial institutions and other issuers to manage, support and facilitate the processing ~~for~~of credit, debit,

prepaid, automated teller machines (“ATM”) and EBT card programs; and (iii) business process management solutions, which provide “mission-critical” technology solutions such as core bank processing, as well as IT outsourcing and cash management services to financial institutions, corporations and governments. We provide these services through scalable, end-to-end technology platforms that we manage and operate in-house and that ~~generates~~generate significant operating efficiencies that enable us to maximize profitability.

We sell and distribute our services primarily through a proprietary direct sales force with established customer relationships. We continue to pursue joint ventures and merchant acquiring alliances. We benefit from an attractive business model, the hallmarks of which are recurring revenue, scalability, significant operating margins and moderate capital expenditure requirements. Our revenue is predominantly recurring in nature because of the mission-critical and embedded nature of the services we provide. In addition, we generally negotiate multi-year contracts with our customers. We believe our business model should enable us to continue to grow our business organically in the primary markets we serve without significant incremental capital expenditures.

Corporate Background

EVERTEC, Inc. ("EVERTEC", formerly known as Carib Latam Holdings, Inc.) is a Puerto Rico corporation organized in April 2012. Our main operating subsidiary, EVERTEC Group, LLC (formerly known as EVERTEC, LLC and EVERTEC, Inc., hereinafter “EVERTEC Group”), was organized in Puerto Rico in 1988. EVERTEC Group was formerly a wholly-owned subsidiary of Popular. On September 30, 2010, pursuant to an Agreement and Plan of Merger (as amended, the “Merger Agreement”), AP Carib Holdings, Ltd. (“Apollo”), an affiliate of Apollo Global Management LLC, acquired a 51% indirect ownership interest in EVERTEC Group as part of a merger (the “Merger”) and EVERTEC Group became a wholly-owned subsidiary of Holdings.

On April 17, 2012, EVERTEC Group was converted from a Puerto Rico corporation to a Puerto Rico limited liability company (the “Conversion”) for the purpose of improving its consolidated tax efficiency by taking advantage of changes to the Puerto Rico Internal Revenue Code, as amended (the “PR Code”), that permit limited liability companies to be treated as partnerships that are pass-through entities for Puerto Rico tax purposes. Concurrent with the Conversion, Holdings, which is our direct subsidiary, was also converted from a Puerto Rico corporation to a Puerto Rico limited liability company. Prior to these conversions, EVERTEC, Inc. was formed in order to act as the new parent company of Holdings and its subsidiaries, including EVERTEC Group. The transactions described above in this paragraph are collectively referred to as the “Reorganization.”

Separation from and Key Relationship with Popular

Prior to the Merger on September 30, 2010, EVERTEC Group was 100% owned by Popular, the largest financial institution in the Caribbean, and operated substantially as an independent entity within Popular. After the consummation of the Merger, Popular retained an indirect ownership interest in EVERTEC Group and is our largest customer. In connection with, and upon consummation of the Merger, EVERTEC Group entered into a 15-year Master Services Agreement (the “MSA”), and several related agreements with Popular. Under the terms of the MSA, Popular agreed to continue to use EVERTEC services on an ongoing and exclusive basis, for the duration of the agreement, on commercial terms consistent with those of our historical relationship. The anticipated negotiation of the MSA extension may result in Popular obtaining significant concessions from us with respect to pricing and other key terms, both in respect of the current term and any extension of the MSA, particularly as we approach 2025. Additionally, Popular granted us a right of first refusal on the development of certain new financial technology products and services for the duration of the MSA.

Factors and Trends Affecting the Results of Our Operations

The ongoing migration from cash and paper methods of payment to electronic payments continues to benefit the transaction-processing industry globally. We believe that the penetration of electronic payments in the markets in which we operate is significantly lower relative to the U.S. market, and that this ongoing shift will continue to generate substantial growth opportunities for our business. For example, currently the adoption of banking products, including electronic payments, in the Latin American and Caribbean regions is lower relative to the mature U.S. and European markets. We believe that the unbanked and underbanked population in our markets will continue to shrink, and therefore drive incremental penetration and growth of electronic payments in Puerto Rico and other Latin American regions. We also benefit from the trend ~~for~~of financial institutions and government agencies ~~to outsource~~outsourcing technology systems and processes. Many medium- and small-size institutions in the Latin American markets in which we operate have outdated computer systems and updating these IT legacy systems is financially and logistically challenging, which presents a business opportunity for us.

Finally, our financial condition and results of operations are, in part, dependent on the economic and general conditions of the geographies in which we operate.

On June 30, 2016, the U.S. President signed into law PROMESA. PROMESA establishes a fiscal oversight and the Oversight Board comprised of seven voting members appointed by the President. The Oversight Board has broad budgetary and financial powers over Puerto Rico’s budget, laws, financial plans and regulations, including the power to approve restructuring agreements with creditors, file petitions for restructuring and reform the electronic system for the tax collection. The Oversight Board will have ultimate authority in preparing the government of Puerto ~~Rico government’s~~Rico’s budget and any issuance of future debt by the government and its instrumentalities. In addition, PROMESA imposes an automatic stay on all litigation against Puerto Rico and its instrumentalities, as well as any other judicial or administrative actions or proceedings to enforce or collect claims against the government of Puerto ~~Rico government.~~Rico. On May 1, 2017, the automatic stay expired. Promptly after the expiration of the stay, creditors of the government of Puerto Rico ~~government~~ filed various lawsuits involving defaults on more than $70 billion of bonds issued by Puerto Rico, having failed to reach a negotiated settlement on such defaults with the government of Puerto Rico ~~government~~ during the period of the automatic stay. On May 3, 2017, the Oversight Board filed a voluntary petition of relief on behalf of the Commonwealth pursuant to Title III of PROMESA for the restructuring of the Commonwealth’s debt. Subsequently, the Oversight Board filed voluntary petitions of relief pursuant to Title III of PROMESA on behalf certain public corporations and instrumentalities. Title III is an in-court debt restructuring proceeding similar to protections afforded debtors under Chapter 11 of the United States Code (the “Bankruptcy Code”); the Bankruptcy Code is not available to the Commonwealth or its instrumentalities.

As the solution to the government of Puerto ~~Rican government’s~~Rico’s debt crisis remains unclear, we continue to carefully monitor our receivables with the government as well as monitor general economic trends to understand the impact the crisis has on the economy of Puerto Rico and our card payment volumes. To date our receivables with the government of Puerto ~~Rican government~~Rico and overall payment transaction volumes have not been significantly affected by the debt crisis, however we remain cautious.

~~In addition~~With respect to the macroeconomic trends described above, ~~Management~~management currently estimates that we will continue to experience a revenue attrition in Latin America of approximately $3million to $4 million for previously disclosed migrations anticipated in ~~2019.~~2020. The clients' decisions, which were made prior to 2015, for these anticipated migrations were driven by a variety of historical factors, the most ~~importantly~~important of which was customer service experience. Management believes that these customer decisions are unlikely to ~~change,~~change; however, timing is subject to change based on ~~customer's~~customers’ conversion schedules.

Impact of COVID-19 Pandemic

In December 2019, the outbreak of a novel strain of coronavirus ("COVID-19") was reported to have surfaced in Wuhan, China. COVID-19 has since spread to over 100 countries, including every state and territory of the United States. On March 11, 2020, the World Health Organization declared COVID-19 a pandemic, and shortly thereafter, governmental authorities in Puerto Rico and the other countries in which EVERTEC operates declared states of emergency and implemented numerous public health measures to try to contain the virus, including lockdowns and curfews, school and business closures and restrictions on travel. COVID-19 presents material uncertainty and risk with respect to EVERTEC’s business, results of operations and cash flows, as well as with respect to changes in laws and regulations and government and regulatory policy. As the spread of the pandemic persists, entities are experiencing conditions often associated with a general economic downturn. The outbreak has disrupted global financial markets and negatively affected supply and demand across a broad range of industries. COVID-19’s impact on global economies could have a material adverse effect on (among other things) the profitability, capital and liquidity of the Company, particularly if consumer spending levels are depressed for a prolonged period of time. While the rapid development and fluidity of the situation prevents management from having clear visibility into the medium and long-term impact, management believes possible effects may include, but are not limited to, disruption to the Company’s customers and revenue, absenteeism in the Company’s workforce, unavailability of products and supplies used in operations, a decline in the value of assets held by the Company, including, among other things, tangible and intangible long-lived assets, and increased levels in the Company's current expected credit loss reserve.

The Company deployed its business continuity plan for the entire organization a few days before the government of Puerto Rico enacted a shelter in place directive on March 16, 2020. Since then, every country in which the Company operates has implemented some type of social distancing measures. Management expects that the Company's offices will remain closed for an undetermined period, until it is deemed safe by management to return and as permitted or advised by local authorities in each country where the Company operates;

In connection with the Company’s business continuity plan, we transitioned most of the Company’s employees to a work from home environment. For certain critical employees who are required to remain working on-site in order to, among other things, maintain network operations oversight functions, cash handling and other critical operations for our customers, we have implemented safety measures including administering daily temperature checks upon entering into the work site, providing protective gear, developing safe distancing spaces and increasing overall sanitation at our offices;

Management identified additional expense reductions that are intended to be implemented as necessary; and

Management has suspended all non-essential travel for employees.

While the Company anticipates that the foregoing measures are temporary, management cannot predict their duration, and management may elect or need to take additional precautions as more information related to COVID-19 becomes available, including with respect to employees, customers, and relationships with the Company's business partners. The extent to which the COVID-19 pandemic and EVERTEC’s precautionary measures in response to, may impact the Company’s business, financial condition or results of operations will depend on the ongoing developments to the COVID-19 pandemic and its direct and indirect consequences, all of which are highly uncertain and cannot be predicted at this time.

Results of Operations

Comparison of the three months ended March 31, ~~2019~~2020 and ~~2018~~2019


	Three months ended March 31,								Three months ended March 31,
In thousands	2019		2018		Variance 2019 vs. 2018				2020		2019		Variance 2020 vs. 2019

Revenues	$	118,836	$	110,274	$	8,562	8	%	$	121,942	$	118,836	$	3,106		3	%
Operating costs and expenses
Cost of revenues, exclusive of depreciation and amortization shown below	50,019		47,420		2,599		5	%
Cost of revenues, exclusive of depreciation and amortization									54,067		50,019		4,048			8	%
Selling, general and administrative expenses	15,139		13,432		1,707		13	%	17,317		15,139		2,178			14	%
Depreciation and amortization	16,273		15,867		406		3	%	17,795		16,273		1,522			9	%
Total operating costs and expenses	81,431		76,719		4,712		6	%	89,179		81,431		7,748			10	%
Income from operations	$	37,405	$	33,555	$	3,850	11	%	$	32,763	$	37,405	$	(4,642	)	(12	)%

Revenues

Total revenues infor the three months ended March 31, 2020 increased by $3.1 million or 3% to $121.9 million when compared to the prior year period. The increase is the result of overall growth during the first two months of the quarter, partially offset by the prior year recognition of ~~2019 increased by $8.6~~a $2.7 million ~~or 8% to $118.8 million. Revenue increase in~~one-time benefit from the ~~first quarter~~completion of ~~2019 reflected growth from elevated sales volumes in Puerto Rico and increased core banking transactions, in part due to last year's hurricane impacted results. Additionally, revenue growth was~~ a ~~result of an increase in network services related to new managed services projects,~~project, as well as the slowdown in transactional revenue in the last weeks of March as a ~~one-time revenue related to an electronic benefits contract~~consequence of ~~approximately $2.7 million.~~COVID-19. We currently expect that the COVID-19 pandemic will impact our revenues for the three months ending June 30, 2020 more significantly than the three months ended March 31, 2020.

Cost of ~~revenues~~Revenues

Cost of revenues for the three months ended March 31, 2020 amounted to ~~$50.0~~$54.1 million, an increase of ~~$2.6~~$4.0 million or 5%8% when compared ~~with~~to the prior year period. The increase is primarily related to an increase in salaries and compensation costs, driven by increased headcount, coupled with increases in ~~cost of sales~~professional services related to programming fees and ~~higher equipment maintenance expenses.~~increases in cloud services.

Selling, ~~general~~General and ~~administrative~~Administrative

Selling, general and administrative expenses for the three months ended March 31, 2020 increased by $2.2 million or 14% when compared to the same period in the ~~first quarter of 2019 increased by $1.7 million or 13% when compared with the same quarter in 2018.~~prior year. The increase is primarily related to ~~increases in salaries expense and increases in legal, consulting and other~~higher professional ~~fees incurred in connection with specific initiatives.~~services.

Depreciation and ~~amortization~~Amortization

Depreciation and amortization expense for the three months ended March 31, 2020 amounted to ~~$16.3~~$17.8 million, an increase of ~~$0.4~~$1.5 million or ~~3%. The increase is mainly related to higher capital expenditures in prior year as well as impact from development projects going into production.~~

~~Non-operating income (expenses)~~

Three months ended March 31,
In thousands 2019 2018 Variance 2019 vs. 2018

Interest income $ 259
$ 157
$ 102
65 %
Interest expense (7,551 ) (7,679 ) 128
(2 )%
Earnings of equity method investment 222
199
23
12 %
Other income, net 208
817
(609 ) (75 )%
Total non-operating expenses $ (6,862 ) $ (6,506 ) (356 ) 5 %

~~Non-operating expenses increased by $0.4 million to $6.9 million~~9% when compared ~~with~~to the prior year period. The increase is related to higher capital expenditures in the prior year and higher depreciation and amortization of software assets put into production in the prior year.

Non-Operating Income (Expenses)



	Three months ended March 31,
In thousands	2020			2019			Variance 2020 vs. 2019

Interest income	$	363		$	259		$	104		40	%
Interest expense	(6,779		)	(7,551		)	772			(10	)%
Earnings of equity method investment	338			222			116			52	%
Other income (expenses)	108			208			(100		)	(48	)%
Total non-operating expenses	$	(5,970	)	$	(6,862	)	$	892		(13	)%

Non-operating expenses for the three months ended March 31, 2020 decreased by $0.9 million to $6.0 million when compared to the prior year period. The decrease is mainly related to a ~~$0.6~~$0.8 million decrease in ~~Other income, net due to~~interest expense, resulting from the scheduled amortization of debt and a ~~decrease~~reduction in ~~foreign exchange gains relative to the same quarter in 2018.~~interest rates.

Income ~~tax expense~~Tax Expense


	Three months ended March 31,								Three months ended March 31,
In thousands	2019		2018		Variance 2019 vs. 2018				2020		2019		Variance 2020 vs. 2019
Income tax expense	$	3,809	$	3,935	(126	)	(3	)%	$	4,518	$	3,809	$	709	19	%

Income tax expense for the three months ended March 31, 2020 amounted to ~~$3.8~~$4.5 million, ~~relatively flat~~an increase of $0.7 million when compared ~~with~~to the same period in the prior ~~year period.~~year. The effective tax rate for the ~~quarter~~period was ~~12.5%~~16.9%, compared with ~~14.5%~~12.5% in the ~~2018~~2019 period. The ~~decrease~~increase in the effective tax rate is primarily ~~related to the mix between taxable and exempt income in Puerto Rico coupled with~~reflects the impact of COVID-19 on the ~~decrease in income~~mix of business as well as a discrete tax item of approximately $0.5 million. Additionally, there may be some quarter-to-quarter volatility of our effective tax rate ~~for fully taxable operations that came into effect on January 1, 2019.~~

in future quarters as our mix of income from multiple tax jurisdictions and related income forecasts change due to the potential effects of COVID-19.

Segment Results of Operations

The Company operates in four business segments: Payment Services - Puerto Rico & Caribbean, Payment Services - Latin America (collectively "Payment Services segments"), Merchant Acquiring, and Business Solutions.

The Payment Services - Puerto Rico & Caribbean segment revenues are comprised of revenues related to providing access to the ATH debit network and other card networks to financial institutions, including related services such as authorization, processing, management and recording of ATM and ~~POS~~point of sale ("POS") transactions, and ATM management and monitoring. The segment revenues also include revenues from card processing services (such as credit and debit card processing, authorization and settlement and fraud monitoring and control to debit or credit issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions) and ~~electronic benefit transfer (“EBT”)~~EBT (which principally consist of services to the government of Puerto Rico for the delivery of benefits to participants). For ATH debit network and processing services, revenues are primarily driven by the number of transactions processed. Revenues are derived primarily

from network fees, transaction switching and processing fees, and the leasing of POS devices. For card issuer processing, revenues are primarily dependent upon the number of cardholder accounts on file, transactions and authorizations processed, the number of cards embossed and other processing services. For EBT services, revenues are primarily derived from the number of beneficiaries on file.

The Business Solutions segment consists of revenues from a full suite of business process management solutions in various product areas such as core bank processing, network hosting and management, IT professional services, business process outsourcing, item processing, cash processing, and fulfillment. Core bank processing and network services revenues are derived in part from a recurrent fixed fee and from fees based on the number of accounts on file (i.e. savings or checking accounts, loans, etc.) or computer resources utilized. Revenues from other processing services within the Business Solutions segment are generally volume-based and depend on factors such as the number of accounts processed. In addition, EVERTEC is a reseller of hardware and software products and these resale transactions are generally ~~one-time transactions.~~non-recurring.

In addition to the four operating segments described above, ~~Management~~management identified certain functional cost areas that operate independently and do not constitute businesses in themselves. These ~~units~~areas could neither be concluded as operating segments nor could they be combined with any other operating segments. Therefore, these ~~units~~areas are aggregated and presented aswithin the “Corporate and Other” category in the financial statements alongside the operating segments. The Corporate and ~~other~~Other category consists of corporate overhead expenses, intersegment eliminations, certain leveraged activities and other non-operating and miscellaneous expenses that are not included in the operating segments. The overhead and leveraged costs relate to activities such as:

marketing,

corporate finance and accounting,

human resources,

legal,

risk management functions,

internal audit,

corporate debt related costs,

non-operating depreciation and amortization expenses generated as a result of merger and acquisition activity,

intersegment revenues and expenses, and

other non-recurring fees and expenses that are not considered when management evaluates financial performance at a segment level

The ~~CODM~~Chief Operating Decision Maker ("CODM") reviews the operating segments separate financial information to assess performance and to allocate resources. Management evaluates the operating results of each of its operating segments based upon revenues and Adjusted EBITDA. Adjusted EBITDA is defined as EBITDA further adjusted to exclude unusual items and other adjustments. Adjusted EBITDA, as it relates to operating segments, is presented in conformity with ~~Accounting Standards Codification~~ASC Topic 280, ~~"Segment Reporting"~~Segment Reporting, given that it is reported to the CODM for purposes of allocating resources. Segment asset disclosure is not used by the CODM as a measure of segment performance since the segment evaluation is driven by revenues and adjusted ~~EBITDA performance.~~EBITDA. As such, segment assets are not disclosed in the notes to the accompanying unaudited condensed consolidated financial statements.

The following tables set forth information about the Company’s operations by its four business segments for the periods indicated below.

Comparison of the three months ended March 31, ~~2019~~2020 and ~~2018~~2019

Payment Services - Puerto Rico & Caribbean


	Three months ended March 31,		Three months ended March 31,
Dollar amounts in thousands	2019	2018
In thousands			2020		2019
Revenues	$32,017	$27,168	$29,887		$	32,017
Adjusted EBITDA	21,263	17,310	16,074		21,263
Adjusted EBITDA Margin			53.8	%	66.4		%

Payment Services - Puerto Rico & Caribbean segment ~~revenue increased~~revenues for the three months ended March 31, 2020 decreased by ~~$4.8~~$2.1 million to ~~$32.0~~$29.9 million when compared ~~with~~to the ~~2018~~2019 period. The ~~increase~~decrease in revenues was driven by ~~higher ATM Network and POS transaction volumes coupled with new transaction fees, growth over~~ the ~~prior year, as January and February~~absence of the revenue from a one-time project in the prior year ~~were still recovering~~of $2.7 million and a decline in transaction volumes due to the impact of COVID-19, partially offset by incremental revenue recognized from ~~the 2017 hurricanes, and one-time revenue related to an electronic benefits contract of approximately $2.7 million.~~new services. Adjusted EBITDA ~~increased~~decreased by ~~$4.0~~$5.2 million to ~~$21.3~~$16.1 million primarily due to lower revenue, higher ~~revenues~~operating expenses related to post-implementation costs from ~~the~~an electronic benefits ~~contract.~~project, and higher costs of sales directly related to new services.

Payment Services - Latin America


	Three months ended March 31,		Three months ended March 31,
Dollar amounts in thousands	2019	2018
In thousands			2020		2019
Revenues	$20,831	$20,391	$21,640		$20,831
Adjusted EBITDA	8,256	6,993	8,242		8,256
Adjusted EBITDA Margin			38.1	%	39.6	%

Payment Services - Latin America segment ~~revenue~~revenues for the three months ended March 31, 2020 increased ~~$0.4~~$0.8 million to ~~$20.8~~$21.6 million driven mainly by ~~higher intercompany software sale and development~~the acquisition of PlacetoPay in December 2019, as well as organic growth. The increase in revenues ~~from the Payment Services - Latin America segment to the Payment Services Puerto Rico & Caribbean segment,~~is partially offset by client attrition, negative impact from foreign exchange losses, in part due to COVID-19, and the absence of a one-time ~~sales and revenue~~benefit from ~~completed implementations~~an intercompany license in the prior ~~year that did not recur and impact from client attrition.~~year. Adjusted EBITDA ~~increased $1.3 million~~had a slight decrease when compared to the prior year period primarily due to ~~increased~~the revenue associated to the one-time intercompany ~~services and licenses sold to Payment Services - Puerto Rico & Caribbean segment.~~license revenue in the prior year.

Merchant Acquiring


	Three months ended March 31,		Three months ended March 31,
Dollar amounts in thousands	2019	2018
In thousands			2020		2019
Revenues	$25,974	$23,379	$25,121		$25,974
Adjusted EBITDA	11,965	10,852	11,284		11,965
Adjusted EBITDA Margin			44.9	%	46.1	%

Merchant Acquiring segment ~~revenue increased $2.6~~revenues for the three months ended March 31, 2020 decreased $0.9 million to ~~$26.0~~$25.1 million ~~due to increased sales volumes compared to results in prior year, which was negatively impacted~~primarily driven by the 2017 hurricanes, and by electronic benefit disaster recovery funding that started in March 2018 and ended in March 2019. Increases in transactional fees contributed to higher net spreads versus the same period in the previous year, while higher non-transactional fees also helped to drive the year-over-year revenue increase. Adjusted EBITDA increased $1.1 million mainly due to increasedlower sales volumes and ~~higher~~a decline in spread during late March as a result of COVID-19. Adjusted EBITDA decreased $0.7 million reflecting the impact of lower transactional revenue and ~~non-transactional fees, partially offset by higher transaction processing charges and~~the shift in the mix of business towards industries with lower ~~average ticket versus~~spread in the ~~first quarter~~last weeks of ~~2018.~~March.

Business Solutions


	Three months ended March 31,		Three months ended March 31,
Dollar amounts in thousands	2019	2018
In thousands			2020		2019
Revenues	$51,364	$47,921	$55,943		$51,364
Adjusted EBITDA	23,048	23,165	27,445		23,048
Adjusted EBITDA Margin			49.1	%	44.9	%

Business Solutions segment ~~revenue~~revenues for the three months ended March 31, 2020 increased ~~$3.4~~$4.6 million ~~or 7% mainly~~to $55.9 million. Revenue growth in the segment was driven by new services ~~provided to~~for Popular and ~~incremental managed services revenues from~~other one-time project implementations completed during the ~~Government~~period of ~~Puerto Rico.~~approximately $1.5 million. Adjusted EBITDA ~~decreased $0.1~~increased $4.4 million to

~~$23.0~~ $27.4 million ~~when~~ compared ~~with~~to the prior year ~~results mainly driven by~~as a result of higher costs incurred related to support and maintenance hours for Business Solutions applications, coupled with higher expenses related to infrastructure supporting the Business Solutions segment as we continue to replace obsolete assets.

revenues.

Liquidity and Capital Resources

Our principal source of liquidity is cash generated from operations, and our primary liquidity requirements are the funding of ~~capital expenditures,~~ working capital needs, capital expenditures, and acquisitions. We also have a $125.0 million Revolving Facility, of which ~~$82.9~~$116.9 million was available for borrowing as of March 31, ~~2019.~~2020. The Company issues letters of credit against our Revolving Facility which reduce our availability of funds to be drawn.

AtAs of March 31, ~~2019,~~2020, we had cash and cash equivalents of ~~$73.2~~$103.5 million, of which ~~$48.4~~$57.9 million resides in our subsidiaries located outside of Puerto Rico for purposes of (i) funding the respective subsidiary’s current business operations and (ii) funding potential future investment outside of Puerto Rico. We intend to indefinitely reinvest these funds outside of Puerto Rico, and based on our liquidity forecast, we will not need to repatriate this cash to fund the Puerto Rico operations or to meet debt-service obligations. However, if in the future we determine that we no longer need to maintain cash balances within our foreign subsidiaries, we may elect to distribute such cash to the Company in Puerto Rico. Distributions from the foreign subsidiaries to Puerto Rico may be subject to tax withholding and other tax consequences. Additionally, our credit agreement imposes certain restrictions on the distribution of dividends from subsidiaries.

Our primary use of cash is for operating expenses, working capital requirements, capital expenditures, dividend payments, share repurchases, debt service, acquisitions and other transactions as opportunities present themselves.

Based on our current level of operations, we believe our cash flows from operations and the available secured Revolving ~~Credit~~ Facility will be adequate to meet our liquidity needs for the next twelve months. However, our ability to fund future operating expenses, dividend payments, capital expenditures, mergers and acquisitions, and our ability to make scheduled payments of interest, to pay principal on or refinance our indebtedness and to satisfy any other of our present or future debt obligations will depend on our future operating performance, which ~~will~~may be affected by general economic, financial and other factors beyond our control.


	Three months ended March 31,						Three months ended March 31,
(In thousands)	2019			2018			2020			2019

Cash provided by operating activities	$	29,339		$	30,368		$	33,925		$	29,339
Cash used in investing activities	(13,956		)	(9,365		)	(9,412		)	(13,956		)
Cash used in financing activities	(15,628		)	(17,359		)	(31,358		)	(15,628		)
(Decrease) increase in cash, cash equivalents and restricted cash	$	(245	)	$	3,644
Effect of foreign exchange rate on cash, cash equivalents and restricted cash							$	828		$	—
Increase in cash, cash equivalents and restricted cash							$	(6,017	)	$	(245	)

Net cash provided by operating activities for the three months ended March 31, ~~2019~~2020 was ~~$29.3~~$33.9 million compared ~~with cash provided by operating activities of $30.4~~to $29.3 million for the corresponding ~~2018 period.~~period in 2019. The ~~$1.0~~$4.6 million ~~decrease~~increase in cash provided by operating activities is primarily

driven by more cash received from accounts receivable driven by collections from customers and less cash used ~~to pay down accounts payable, accrued liabilities, and~~in income ~~taxes, partially offset by more collections of accounts receivable.~~tax payments.

Net cash used in investing activities for the three months ended March 31, ~~2019~~2020 was ~~$14.0~~$9.4 million compared ~~with $9.4~~to $14.0 million for the corresponding period in ~~2018.~~2019. The ~~$4.6~~$4.5 million ~~increase~~decrease is attributable to ~~increases in~~lower capital expenditures.

Net cash used in financing activities for the three months ended March 31, ~~2019~~2020 was ~~$15.6~~$31.4 million compared ~~with $17.4~~to $15.6 million for the corresponding ~~2018 period.~~period in 2019. The ~~$1.7~~$15.7 million ~~decrease~~increase was mainly ~~related~~attributed to a $20.6 million paydown of long-term debt during the period, as well as a $15.0 million draw onto our ~~Revolving Facility, compared with a $12.0 million paydown~~revolving facility in ~~the~~ prior ~~year, coupled with a $1.5 million decrease is cash used to paydown long-term debt. This decrease~~year. The increase was partially offset by a decrease in cash ~~dividends paid amounting~~used to ~~$3.6~~repurchase common stock by $10.2 million, ~~and~~a decrease in cash used for ~~repurchases of common stock of $17.5 million, while in the prior year no cash was used for these activities,~~dividend payments as quarterly dividend payments were made on April 3, 2020, and a ~~$5.7~~$3.2 million ~~increase~~decrease in cash used for payment of statutory withholding taxes for share-based compensation.

Capital Resources

Our principal capital expenditures are for hardware and computer software (purchased and internally developed) and additions to property and equipment. We invested approximately $9.4 million and $14.0 million, ~~and $9.4 million for~~respectively, during the three months ended March 31, ~~2019~~2020 and ~~2018, respectively. Capital~~2019. Generally, we fund capital expenditures ~~are expected to be funded by~~with cash flow generated from operations and, if necessary, borrowings under our Revolving Facility. ~~We expect capital expenditures to be in a range of $40 million to $45 million in 2019.~~

Dividend Payments

On February 20, 2020, our Board declared a regular quarterly cash dividend of $0.05 per share on the Company’s outstanding shares of common stock, which was paid on April 3, 2020 to stockholders of record as of the close of business on March 4, 2020.

On April ~~25, 2019, the~~21, 2020, our Board declared a regular quarterly cash dividend of $0.05 per share on the Company’s outstanding shares of common stock. The dividend will be paid on June ~~7, 2019~~5, 2020 to stockholders of record as of the close of business on May ~~6, 2019. Any declaration~~4, 2020. The Board anticipates declaring this dividend in future quarters on a regular basis; however future declarations of dividends are subject to the Board’s approval and ~~payment of future dividends to holders of our common stock will~~may be ~~at the discretion of our Board and will depend on many factors, including our financial condition, earnings, available cash,~~adjusted as business ~~opportunities, legal requirements, restrictions in our debt agreements and other contracts, capital requirements, level of indebtedness and other factors that our Board deems relevant.~~needs or market conditions change.

Financial Obligations

Secured Credit Facilities

On November 27, 2018, EVERTEC and EVERTEC Group (“Borrower”) entered into a credit agreement ~~governing~~providing for the ~~senior~~ secured credit facilities, consisting of a $220.0 million term loan A facility that matures on November 27, 2023 ~~"2023~~(the “2023 Term A"A Loan”), a $325.0 million term loan B facility that matures on November 27, 2024 ~~("2024~~(the “2024 Term B"B Loan”), and a $125.0 million revolving credit facility (the ~~"Revolving Facility"~~“Revolving Facility”) that matures on November 27, 2023, with a syndicate of lenders and Bank of America, N.A. (“Bank of America”), as administrative agent, collateral agent, swingline lender and line of credit issuer (collectively the “2018 Credit Agreement”).

The 2018 Credit Agreement require mandatory repayment of outstanding principal balances based on a percentage of excess cash flows provided that no such payment shall be due if the resulting amount of the excess cash flows multiplied by the applicable percentage is less than $10 million. On March 5, 2020, the Company repaid $17.0 million as a result of excess cash flows for the year ended December 31, 2019.

Notes ~~payable~~Payable

In ~~May 2016,~~December 2019, EVERTEC Group entered into atwo non-interest bearing financing ~~agreement~~agreements amounting to ~~$0.7~~$2.4 million to purchase ~~software.~~software and maintenance. As of ~~both~~ March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, the outstanding principal balance of the ~~note~~notes payable ~~is $0.3 million.~~was $1.5 million and $2.4 million, respectively. The current portion of these notes, which totaled $0.8 million as of March 31, 2020, is ~~recorded as part of~~included in accounts payable and the long-term portion is included in other long-term ~~liabilities.~~

~~In January 2019, EVERTEC Group entered into a non-interest bearing financing agreement amounting to $10.0 million to purchase data processing equipment and maintenance. As of March 31, 2019,~~liabilities in the ~~outstanding principal~~Company's unaudited condensed consolidated balance ~~of the note payable was $6.4 million, recorded as part of accounts payable.~~sheet.

Interest Rate Swaps

As of March 31, ~~2019,~~2020, the Company ~~has the following~~had two interest rate swap agreements, ~~converting~~entered into in December 2015 and December 2018, both of which convert a portion of the interest rate ~~exposure~~payments on the Company's 2024 Term B ~~Loan~~loan from variable to fixed:



Swap Agreement	Effective date	Maturity Date	Notional Amount	Variable Rate	Fixed Rate
2015 Swap	January 2017	April 2020	$200 million	1-month LIBOR	1.9225%
2018 Swap	April 2020	November 2024	$250 million	1-month LIBOR	2.89%

The Company has accounted for these transactions as cash flow hedges.

As of March 31, ~~2019~~2020 and December 31, ~~2018,~~2019, the carrying amount of derivatives was $27.4 million and $14.5 million, respectively, and is included in the ~~derivatives~~other long-term liabilities on the ~~Company’s~~Company's unaudited condensed consolidated balance ~~sheets~~sheets. The fair value of these derivatives is ~~as follows:~~

(In thousands) March 31, 2019 December 31, 2018
Other long-term assets $ 1,032
$ 1,683
Other long-term liabilities $ 7,851
$ 4,059
estimated using Level 2 inputs in the fair value hierarchy on a recurring basis. Refer to Note 8 for disclosure of losses recorded on cash flow hedging activities.

The cash flow ~~hedge is~~hedges are considered highly effective.

Covenant Compliance

As of March 31, ~~2019, the~~2020, our secured leverage ratio was ~~2.31~~1.99 to ~~1.00.~~1.00, as determined in accordance with the 2018 Credit Agreement. As of the date of filing of this Form 10-Q, no event has occurred that constitutes an Event of Default or ~~Default.~~Default under our 2018 Credit Agreement.

Net Income Reconciliation to EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings per common share (Non-GAAP Measures)

We define “EBITDA” as earnings before interest, taxes, depreciation and amortization. We define “Adjusted EBITDA” as EBITDA further adjusted to exclude unusual items and other adjustments described below. Adjusted EBITDA by segment is reported to the chief operating decision maker for purposes of making decisions about allocating resources to the segments and assessing their performance. For this reason, Adjusted EBITDA, as it relates to our segments, is presented in conformity with ~~Accounting Standards Codification~~ASC Topic 280, Segment Reporting, and is excluded from the definition of non-GAAP financial measures under the Securities and Exchange Commission's Regulation G and Item 10(e) of Regulation S-K. We define “Adjusted Net Income” as net income adjusted to exclude unusual items and other adjustments described below. We define “Adjusted Earnings per common share” as Adjusted Net Income divided by diluted shares outstanding.

We present EBITDA and Adjusted EBITDA because we consider them important supplemental measures of our performance and believe they are frequently used by securities analysts, investors and other interested parties in the evaluation of ourselves and other companies in our industry. In addition, our presentation of Adjusted EBITDA is substantially consistent with the equivalent measurements that are contained in the senior secured credit facilities in testing EVERTEC Group’s compliance with covenants therein such as the senior secured leverage ratio. We use Adjusted Net Income to measure our overall profitability because we believe better reflects our comparable operating performance by excluding the impact of the non-cash amortization and depreciation that was created as a result of the Merger. In addition, in evaluating EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings per common share, you should be aware that in the future we may incur expenses such as those excluded in calculating them. Further, our presentation of these measures should not be construed as an inference that our future operating results will not be affected by unusual or nonrecurring items.

Some of the limitations of EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted earnings per common share are as follows:

they do not reflect cash outlays for capital expenditures or future contractual commitments;

they do not reflect changes in, or cash requirements for, working capital;

although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and EBITDA and Adjusted EBITDA do not reflect cash requirements for such replacements;

in the case of EBITDA and Adjusted EBITDA, they do not reflect interest expense, or the cash requirements necessary to service interest, or principal payments, on indebtedness;

in the case of EBITDA and Adjusted EBITDA, they do not reflect income tax expense or the cash necessary to pay income taxes; and

other companies, including other companies in our industry, may not use EBITDA, Adjusted EBITDA, Adjusted Net Income, and Adjusted Earnings per common share or may calculate EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings per common share differently than as presented in this Report, limiting their usefulness as a comparative measure.

EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings per common share are not measurements of liquidity or financial performance under GAAP. You should not consider EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings per common share as alternatives to cash flows from operating activities or any other performance measures determined in accordance with GAAP, as an indicator of cash flows, as a measure of liquidity or as an alternative to operating or net income determined in accordance with GAAP.

A reconciliation of net income to EBITDA, Adjusted EBITDA, Adjusted Net Income and Adjusted Earnings per common share is provided below:


	Three months ended March 31,						Twelve months ended			Three months ended March 31,						Twelve months ended
(Dollar amounts in thousands, except per share information)	2019			2018			March 31, 2019			2020			2019			March 31, 2020
Net income	$	26,734		$	23,114		$	90,189		$	22,275		$	26,734		$	99,241
Income tax expense	3,809			3,935			12,470			4,518			3,809			13,684
Interest expense, net	7,292			7,522			29,027			6,416			7,292			26,718
Depreciation and amortization	16,273			15,867			63,473			17,795			16,273			69,604
EBITDA	54,108			50,438			195,159			51,004			54,108			209,247
Equity income ⁽¹⁾	(222		)	(199		)	(282		)	(338		)	(222		)	(567		)
Compensation and benefits⁽²⁾	3,439			3,829			13,269			3,500			3,439			13,859
Transaction, refinancing and other fees ⁽³⁾	271			(100		)	7,941			2,124			271			2,351
Adjusted EBITDA	57,596			53,968			216,087			56,290			57,596			224,890
Operating depreciation and amortization ⁽⁴⁾	(7,965		)	(7,321		)	(29,852		)	(9,477		)	(7,965		)	(36,392		)
Cash interest expense, net ⁽⁵⁾	(7,132		)	(6,368		)	(26,867		)	(6,010		)	(7,132		)	(25,894		)
Income tax expense ⁽⁶⁾	(5,300		)	(5,567		)	(19,247		)	(7,178		)	(5,300		)	(22,117		)
Non-controlling interest ⁽⁷⁾	(112		)	(138		)	(446		)	(92		)	(112		)	(327		)
Adjusted net income	$	37,087		$	34,574		$	139,675		$	33,533		$	37,087		$	140,160
Net income per common share (GAAP):
Diluted	$	0.36		$	0.31					$	0.30		$	0.36
Adjusted Earnings per common share (Non-GAAP):
Diluted	$	0.50		$	0.47					$	0.46		$	0.50
Shares used in computing adjusted earnings per common share:
Diluted	73,770,066			73,372,835						73,293,005			73,770,066


1)	Represents the elimination of non-cash equity earnings from our 19.99% equity investment in Dominican Republic, Consorcio de Tarjetas Dominicanas S.A. ("CONTADO"), net of ~~cash~~ dividends received.


2)	Primarily represents share-based compensation and ~~other compensation expense of $3.3 million and $3.6 million for the quarters ended March 31, 2019 and 2018, respectively and~~ severance ~~payments of $0.2 million for both quarters ended March 31, 2019 and 2018.~~payments.


3)	Represents fees and expenses associated with corporate transactions as defined in the Credit Agreement, recorded as part of selling, general and administrative ~~expenses and cost of revenues.~~expenses.


4)	Represents operating depreciation and amortization expense, which excludes amounts generated as a result of merger and acquisition activity.


5)	Represents interest expense, less interest income, as they appear on our consolidated statements of income and comprehensive income, adjusted to exclude non-cash amortization of the debt issue costs, premium and accretion of discount.


6)	Represents income tax expense calculated on adjusted pre-tax income using the applicable GAAP tax rate, adjusted for certain ~~discreet~~discrete items.


7)	Represents the 35% non-controlling equity interest in Evertec Colombia, net of amortization for intangibles created as part of the purchase.

~~Off Balance~~Off-Balance Sheet Arrangements

In the ordinary course of business, the Company may enter into commercial commitments. AsWith the exception of the letters of credit issued against the Revolving Facility which reduce the additional borrowing capacity of the Revolving Facility, as of March 31, ~~2019,~~2020, the Company did not have any ~~off balance~~off-balance sheet items.

Seasonality

Our payment businesses generally experience moderate increased activity during the traditional holiday shopping periods and around other nationally recognized holidays, which follow consumer spending patterns.

Effect of Inflation

While inflationary increases in certain input costs, such as occupancy, labor and benefits, and general administrative costs, have an impact on our operating results, inflation has had minimal net effect on our operating results during the last three years as overall inflation has been offset by increased selling process and cost reduction actions. We cannot assure you, however, that we will not be affected by general inflation in the future.

Item 3. Quantitative and Qualitative Disclosures About Market ~~Risk.~~Risk

We are exposed to market risks arising from our normal business activities. These market risks principally involve the possibility of changes in interest rates that will adversely affect the value of our financial assets and liabilities or future cash flows and earnings. Market risk is the potential loss arising from adverse changes in market rates and prices.

Interest ~~rate risks~~Rate Risks

We issued floating-rate debt which is subject to fluctuations in interest rates. Our secured credit facilities accrue interest at variable rates and only the 2024 Term B Loan is subject to a floor or a minimum rate. A 100 basis point increase in interest rates over our floor(s) on our debt balances outstanding as of March 31, ~~2019,~~2020, under the secured credit facilities, would increase our annual interest expense by approximately ~~$3.4~~$3.1 million. The impact on future interest expense as a result of future changes in interest rates will depend largely on the gross amount of our borrowings at that time.

In December 2015 and December 2018, we entered into interest rate swap agreements which convert a portion of our outstanding variable rate debt to fixed.

The interest rate swap exposes us to credit risk in the event that the counterparty to the swap agreement does not or cannot meet its obligations. The notional amount is used to measure interest to be paid or received and does not represent the amount of exposure to credit loss. The loss would be limited to the amount that would have been received, if any, over the remaining life of the swap. The counterparty to the swap is a major US based financial institution and we expect the counterparty to be able to perform its obligations under the swap. We use derivative financial instruments for hedging purposes only and not for trading or speculative purposes

See Note 56 of the Unaudited Condensed Consolidated ~~Condensed~~ Financial Statements for additional information related to the senior secured credit facilities.

Foreign ~~exchange risk~~Exchange Risk

We conduct business in certain countries in Latin America. Some of this business is conducted in the countries’ local currencies. The resulting foreign currency translation adjustments, from operations for which the functional currency is other than the U.S. dollar, are reported in accumulated other comprehensive loss in the unaudited condensed consolidated ~~condensed~~ balance ~~sheets, except for highly inflationary environments in which the effects would be included in other operating income in the consolidated condensed statements~~sheets. As of ~~income and comprehensive income. At~~ March 31, ~~2019,~~2020, the Company had ~~$19.7~~$25.2 million in an unfavorable foreign currency translation adjustment as part

of accumulated other comprehensive loss compared with an unfavorable foreign currency translation adjustment of ~~$21.6~~$16.9 million at December 31, ~~2018.~~2019. Unfavorable foreign currency translation adjustments at March 31, 2020 were impacted by the atypical volatility of foreign currencies brought on by the unstable macroeconomic conditions resulting from the COVID-19 pandemic.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

The Company, under the direction of the Chief Executive Officer and the Chief Financial Officer, has established disclosure controls and procedures as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Based upon their evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that as of March 31, ~~2019,~~2020, the Company’s disclosure controls and procedures are effective.

Changes in Internal Control Over Financial Reporting

There have not been any changes in the Company’s internal control over financial reporting (as such term is defined in Rule 13a -15(f) and 15d-15(f) under the Exchange Act) that occurred during the fiscal quarter ended March 31, ~~2019~~2020 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting. ~~We implemented internal~~As a result of COVID-19, the majority of our global workforce shifted to a primarily work from home environment beginning in March 2020. This change to remote working was rapid and included both our employees in Puerto Rico as well as our workforce across all regions in which we operate. While pre-existing controls were not specifically designed to ~~ensure we adequately evaluate and properly assess~~operate in our current work from home operating environment, the ~~impact of~~Company has not identified any material changes in the ~~new accounting standard related to leases. There were no significant changes to our~~Company’s internal control over financial reporting ~~due~~as a result from this new way of work. The Company is continually monitoring and assessing the COVID-19 situation to determine any potential impacts on the ~~adoption~~design and operating effectiveness of ~~the new standard.~~our internal controls over financial reporting.

PART II. OTHER INFORMATION

Item 1. Legal Proceedings

We are defendants in various lawsuits or arbitration proceedings arising in the ordinary course of business. Management believes, based on the opinion of legal counsel and other factors, that the aggregated liabilities, if any, arising from such actions will not have a material adverse effect on the financial condition, results of operations and the cash flows of the Company.

Item 1A. Risk Factors

~~There have been no material changes from the~~We previously disclosed risk factors ~~previously disclosed~~ under ~~Item~~"Item 1A. ~~of the Company’s~~Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, ~~2018.~~2019. In addition to those risk factors and the other information included elsewhere in this report, investors should carefully consider the risk factors discussed below.

The outbreak of COVID-19 has had, and may have continue to have, a negative impact on the global economy and on our business, operations and results

The novel strain of coronavirus (COVID-19) first identified in Wuhan, China has now spread to nearly all regions around the world (including the markets where we conduct business) and was declared a pandemic by the World Health Organization on March 11, 2020. The outbreak, and measures taken to contain or mitigate it, have had dramatic adverse consequences for the economy, including on demand, operations, supply chains and financial markets. The nature and scope of the consequences to date are difficult to evaluate precisely, and their future course is impossible to predict with confidence. As such, COVID-19 has already had several significant effects on our business and our financial condition. The effects to date have included but are not limited to the following:

Significant decline in sales volumes and sales volumes mix in our Merchant Acquiring business;

Decreased number of POS and ATM transactions, and other services (e.g. Lockbox, ACH) affecting our Payments Services - Puerto Rico & Caribbean segment;

Changes in consumer behavior resulting from COVID-19, such as decreased consumer confidence and negative trends in consumer purchase patterns due to consumers’ disposable income, credit available and debt levels;

Decreased productivity due to travel bans, remote working policies or shelter-in-place orders; and

A slowdown of global economic activity, which has significantly impacted our customers, due to the crisis and governmental responses to the crisis.

Most of these effects began in mid-March and have continue to date, so the effects on the second quarter are likely to be more significant.

The effects of the COVID-19 crisis to our business could be aggravated if the crisis continues, and we could also see additional impacts that might include the following:

Lower than normal sales volumes and sales volumes mix in our merchant acquiring business;

Continued decreased number of POS and ATM transactions, and other services affecting our Payments Services - Puerto Rico & Caribbean segment;

The revenue streams for certain lines of business in the Business Solutions segment may be adversely affected, including but not limited to core banking, network services, IT consulting, cash processing and item processing, among others;

Reduced transactional revenue in our Payments Services - Latin America segment;

Impairments in our ability to deliver key projects on time, which may have an impact on our revenue for all segments during 2020 and beyond;

Negative effects of general macroeconomic conditions on consumer confidence, including the impacts of any recession, resulting from the COVID-19 pandemic, including significant reductions in consumer spending, which would result in a loss of profits and other material adverse effects;

Significant reductions in demand or significant volatility in demand for one or more of our products, which may be caused by the temporary inability of consumers to purchase or use our products due to illness or quarantine, which would result in a loss of profits and other material adverse effects; and

The impact of public concern regarding the risk of contracting COVID-19 on demand from consumers, including due to consumers not leaving their homes or otherwise shopping in a different manner than they historically have or because some of our consumers have lower discretionary income due to unemployment or reduced or limited work as a result of measures taken in response to the pandemic, which would result in a loss of profits and other material adverse effects

If these effects are sustained, they could have accounting consequences such as impairments of tangible and intangible long-lived assets. They could affect our ability to operate effective internal control over financial reporting. They could also affect our ability to execute our expansion plans or invest in product development.

The adverse effect on our business, operations, or financial results of any of the matters described above could be material.

The future impact of the COVID-19 crisis on our business, operations, or financial results is highly uncertain and will depend on numerous evolving factors that we cannot predict, including, but not limited to:

the duration, scope, and severity of the COVID-19 pandemic;

the disruption or delay of production and delivery of materials and products in our supply chain;

the impact of travel bans, work-from-home policies, or shelter-in-place orders;

the temporary or prolonged shutdown of manufacturing facilities or retail stores and decreased retail traffic;

staffing shortages;

general economic, financial, and industry conditions, particularly conditions relating to liquidity, financial performance, and related credit issues in all sectors of the economy (including but not limited to the retail sector), which may be amplified by the effects of COVID-19; and

the short, medium and long-term effects of COVID-19 on the global economy, particularly in the countries where we operate, including on consumer confidence and spending, unemployment and bankruptcy rates, financial markets and the availability of credit to us, our suppliers and our customers in the event that the extension of additional credit becomes necessary due to the continuation of the current state of affairs for a prolonged and undetermined period of time.

Remote work increases our risk of experiencing a material cyber-attack or other security-related incidents

To mitigate the spread of COVID-19, we have transitioned a significant subset of our employee population to a remote work environment, which may exacerbate various cybersecurity risks to our business, including an increased demand for information technology resources, an increased risk of phishing and other cybersecurity attacks, and an increased risk of unauthorized dissemination of sensitive personal information or proprietary or confidential information. See the risk factor titled “We are subject to security breaches or other confidential data theft from our systems, which can adversely affect our reputation and business” in our 2019 Form 10-K for more details.

The risks described in our Annual Report on Form 10-K for the year ended December 31, ~~2018~~2019 are not the only risks facing us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition or results of operations.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

The following table summarizes repurchases of the Company’s common stock in the three months period ended March 31, ~~2019:~~2020:


	Total number of shares	Average price paid		Total number of shares purchased as part of a publicly	Approximate dollar value of shares that may yet be purchased		Total number of shares	Average price paid		Total number of shares purchased as part of a publicly	Approximate dollar value of shares that may yet be purchased
Period	purchased	per share		announced program (1)	under the program		purchased	per share		announced program (1)	under the program
2/1/2019-2/28/2019	103,480	$	28.874	103,480
3/1/2019-3/31/2019	515,093	28.147		515,093
3/1/2020-3/31/2020							336,022	$	21.73	336,022
Total	618,573	$	28.269	618,573	$	44,859,539	336,022	$	21.73	336,022	$	23,196,639

(1)

On February 17, 2016, the Company announced that its Board of Directors approved an increase and extension to the current stock repurchase program, authorizing the purchase of up to $120 million of the ~~Company’s~~Company��s common stock and extended the expiration to December 31, 2017. On November 2, 2017, the Company's Board of Directors approved an extension to the expiration date of the current stock repurchase program to December 31, 2020.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

None.

Item 6. Exhibits



10.1*+	Form of Restricted Stock Unit Award Agreement for grant of restricted stock units to executive officers under the EVERTEC, Inc. 2013 Equity Incentive Plan, dated February ~~22, 2019,~~27, 2020, by and between EVERTEC, Inc. and the executive (applicable to Morgan M. Schuessler, Joaquín A. Castrillo, Rodrigo Del Castillo, Paola Pérez, Carlos J. Ramírez, Luis A. Rodríguez, ~~Paola Pérez,~~ Guillermo Rospigliosi, Philip E. Steurer, and Miguel Vizcarrondo.
31.1*	CEO Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2*	CFO Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1**	CEO Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2**	CFO Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

101.INS XBRL**	Instance document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH XBRL**	Taxonomy Extension Schema
101.CAL XBRL**	Taxonomy Extension Calculation Linkbase
101.DEF XBRL**	Taxonomy Extension Definition Linkbase
101.LAB XBRL**	Taxonomy Extension Label Linkbase
101.PRE XBRL**	Taxonomy Extension Presentation Linkbase

* Filed herewith.

** Furnished herewith.

+ This exhibit is a management contract or a compensatory plan or arrangement.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.



	EVERTEC, Inc. (Registrant)

Date: May ~~3, 2019~~8, 2020	By:	/s/ Morgan Schuessler
		Morgan Schuessler Chief Executive Officer

Date: May ~~3, 2019~~8, 2020	By:	/s/ Joaquin A. Castrillo-Salgado
		Joaquin A. Castrillo-Salgado Chief Financial Officer (Principal Financial and Accounting Officer)

3537



Note 1 –- The Company and Basis of Presentation	6
Note 2 - Recent Accounting Pronouncements	67
Note 3 - ~~Property and Equipment, Net~~Current Expected Credit Losses	8
Note 4 - ~~Goodwill~~Property and ~~Other Intangible Assets~~	8
~~Note 5 - Debt and Short-Term Borrowings~~Equipment, Net	9
Note 5 - Goodwill and Other Intangible Assets	9
Note 6 - ~~Financial Instruments~~Debt and ~~Fair Value Measurements~~Short-Term Borrowings	10
Note 7 - ~~Equity~~Financial Instruments and Fair Value Measurements	12
Note 8 - ~~Share-based Compensation~~Equity	12
Note 9 - ~~Revenues~~Share-based Compensation	12
Note 10 - Revenues	13
Note 11 - Income Tax	14
Note 1112 - Net Income per Common Share	15
Note 1213 - Commitments and Contingencies	1516
Note 1314 - Related Party Transactions	16
Note 15 - Segment Information	17
Note 1416 - ~~Segment Information~~Subsequent Events	18
~~Note 15 - Subsequent Events~~	2019



	March 31, 2019			December 31, 2018
Assets
Current Assets:
Cash and cash equivalents	$	73,183		$	69,973
Restricted cash	13,318			16,773
Accounts receivable, net	96,307			100,323
Prepaid expenses and other assets	34,451			29,124
Total current assets	217,259			216,193
Investment in equity investee	12,337			12,149
Property and equipment, net	45,778			36,763
Operating lease right-of-use asset	34,743			—
Goodwill	395,723			394,644
Other intangible assets, net	252,592			259,269
Deferred tax asset	2,167			1,917
Net investment in lease	982			1,060
Other long-term assets	7,195			5,297
Total assets	$	968,776		$	927,292
Liabilities and stockholders’ equity
Current Liabilities:
Accrued liabilities	$	44,353		$	57,006
Accounts payable	45,995			47,272
Unearned income	12,156			11,527
Income tax payable	6,841			6,650
Current portion of long-term debt	14,250			14,250
Short-term borrowings	15,000			—
Current portion of operating lease liability	9,458			—
Total current liabilities	148,053			136,705
Long-term debt	520,771			524,056
Deferred tax liability	9,041			9,950
Unearned income - long term	30,199			26,075
Operating lease liability	25,475			—
Other long-term liabilities	18,739			14,900
Total liabilities	752,278			711,686
Commitments and contingencies (Note 12)
Stockholders’ equity
Preferred stock, par value $0.01; 2,000,000 shares authorized; none issued	—			—
Common stock, par value $0.01; 206,000,000 shares authorized; 72,267,445 shares issued and outstanding at March 31, 2019 (December 31, 2018 - 72,378,710)	722			723
Additional paid-in capital	—			5,783
Accumulated earnings	237,418			228,742
Accumulated other comprehensive loss, net of tax	(25,879		)	(23,789		)
Total EVERTEC, Inc. stockholders’ equity	212,261			211,459
Non-controlling interest	4,237			4,147
Total equity	216,498			215,606
Total liabilities and equity	$	968,776		$	927,292



(Dollar amounts in thousands)
Remaining 2019	$	36,798
2020	40,633
2021	35,497
2022	31,868
2023	30,245



(In thousands)	Level 1		Level 2		Level 3		Total
March 31, 2019
Financial asset:
Interest rate swap	$	—	$	1,032	$	—	$	1,032
Financial liability:
Interest rate swap	—		7,851		—		7,851
December 31, 2018
Financial asset:
Interest rate swap	$	—	$	1,683	$	—	$	1,683
Financial liability:
Interest rate swap	—		4,059		—		4,059



	Three months ended March 31, 2018
(In thousands)	Payment Services - Puerto Rico & Caribbean		Payment Services - Latin America		Merchant Acquiring, net		Business Solutions		Total
Timing of revenue recognition
Products and services transferred at a point in time	$	126	$	392	$	—	$	973	$	1,491
Products and services transferred over time	18,457		19,999		23,379		46,948		108,783
	18,583		20,391		23,379		47,921		110,274



(in thousands)
Operating lease cost	$	1,923
Finance lease cost
Amortization of right-of-use assets	67
Interest on lease liabilities	8
Variable lease cost	714
	$	2,712



(In thousands)
Right-of-use assets obtained in exchange for operating lease obligations:	$	140
Weighted average remaining lease term, in years
Operating leases	7
Finance leases	2
Weighted Average Discount Rate
Operating leases	4.8		%
Finance leases	4.3		%

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

Emerging growth company