(Former name, former address and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).Yes ☐ No ☒

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date:

	June 30,			December 31,			September 30,			December 31,
	2020			2019			2020			2019
ASSETS
Current assets:
Cash and cash equivalents	$	9,620		$	567		$	6,113		$	567
Restricted cash		42,411			29,595			25,275			29,595
Accounts receivable, net		267,198			222,031			248,886			222,031
Other current assets		22,472			24,325			21,862			24,325
Current assets before funds held for clients		341,701			276,518			302,136			276,518
Funds held for clients		130,473			179,502			123,755			179,502
Total current assets		472,174			456,020			425,891			456,020
Non-current assets:
Property and equipment, net		40,199			39,412			41,733			39,412
Goodwill and other intangible assets, net		661,180			654,671			695,562			654,671
Assets of deferred compensation plan		107,709			106,851			113,749			106,851
Operating lease right-of-use asset, net		143,143			140,831			143,880			140,831
Other non-current assets		3,203			2,989			4,301			2,989
Total non-current assets		955,434			944,754			999,225			944,754
Total assets	$	1,427,608		$	1,400,774		$	1,425,116		$	1,400,774
LIABILITIES
Current liabilities:
Accounts payable	$	86,484		$	68,510		$	50,592		$	68,510
Income taxes payable		17,803			57			10,175			57
Accrued personnel costs		40,185			59,898			55,326			59,898
Contingent purchase price liability		15,646			16,193			15,430			16,193
Operating lease liability		28,305			29,030			29,232			29,030
Other current liabilities		14,934			13,218			14,082			13,218
Current liabilities before client fund obligations		203,357			186,906			174,837			186,906
Client fund obligations		129,942			179,020			123,219			179,020
Total current liabilities		333,299			365,926			298,056			365,926
Non-current liabilities:
Bank debt		120,000			105,500			110,000			105,500
Debt issuance costs		(987	)		(1,167	)		(897	)		(1,167	)
Total long-term debt		119,013			104,333			109,103			104,333
Income taxes payable		3,245			3,053			3,308			3,053
Deferred income taxes, net		12,332			11,720			9,332			11,720
Deferred compensation plan obligations		107,709			106,851			113,749			106,851
Contingent purchase price liability		11,815			15,896			18,678			15,896
Operating lease liability		135,013			132,018			139,257			132,018
Other non-current liabilities		9,962			1,739			15,629			1,739
Total non-current liabilities		399,089			375,610			409,056			375,610
Total liabilities		732,388			741,536			707,112			741,536
STOCKHOLDERS' EQUITY
Common stock		1,335			1,331			1,338			1,331
Additional paid in capital		725,064			714,704			731,696			714,704
Retained earnings		537,892			479,576			557,969			479,576
Treasury stock		(566,762	)		(535,693	)		(570,504	)		(535,693	)
Accumulated other comprehensive loss		(2,309	)		(680	)		(2,495	)		(680	)
Total stockholders’ equity		695,220			659,238			718,004			659,238
Total liabilities and stockholders’ equity	$	1,427,608		$	1,400,774		$	1,425,116		$	1,400,774

	Three Months Ended						Six Months Ended						Three Months Ended						Nine Months Ended
	June 30,						June 30,						September 30,						September 30,
	2020			2019			2020			2019			2020			2019			2020			2019
Revenue	$	236,943		$	235,498		$	514,398		$	505,496		$	238,389		$	239,790		$	752,787		$	745,286
Operating expenses		209,016			198,148			408,843			413,644			204,760			209,146			613,603			622,790
Gross margin		27,927			37,350			105,555			91,852			33,629			30,644			139,184			122,496
Corporate general and administrative expenses		11,160			10,566			21,649			22,246			11,339			11,670			32,988			33,916
Operating income		16,767			26,784			83,906			69,606			22,290			18,974			106,196			88,580
Other income (expense):
Interest expense		(2,074	)		(1,587	)		(3,193	)		(2,988	)		(974	)		(1,521	)		(4,167	)		(4,509	)
Gain on sale of operations, net		57			50			152			547
Other income (expense), net		13,336			(3,311	)		(2,464	)		5,949
(Loss) gain on sale of operations, net														(74	)		(145	)		78			402
Other income, net														5,914			6,767			3,450			12,716
Total other income (expense), net		11,319			(4,848	)		(5,505	)		3,508			4,866			5,101			(639	)		8,609
Income from continuing operations before income tax expense		28,086			21,936			78,401			73,114			27,156			24,075			105,557			97,189
Income tax expense		6,607			5,322			20,060			18,935			7,060			6,069			27,120			25,004
Income from continuing operations		21,479			16,614			58,341			54,179			20,096			18,006			78,437			72,185
Loss from discontinued operations, net of tax		(11	)		(22	)		(25	)		(118	)		(19	)		(200	)		(44	)		(318	)
Net income	$	21,468		$	16,592		$	58,316		$	54,061		$	20,077		$	17,806		$	78,393		$	71,867
Earnings per share:
Earnings (loss) per share:
Basic:
Continuing operations	$	0.40		$	0.31		$	1.07		$	1.00		$	0.37		$	0.33		$	1.44		$	1.33
Discontinued operations		—			—			—			—			—			—			—			(0.01	)
Net income	$	0.40		$	0.31		$	1.07		$	1.00		$	0.37		$	0.33		$	1.44		$	1.32
Diluted:
Continuing operations	$	0.39		$	0.30		$	1.05		$	0.97		$	0.36		$	0.32		$	1.41		$	1.29
Discontinued operations		—			—			—			—			—			—			—			(0.01	)
Net income	$	0.39		$	0.30		$	1.05		$	0.97		$	0.36		$	0.32		$	1.41		$	1.28
Basic weighted average shares outstanding		54,142			54,090			54,356			54,188			54,403			54,268			54,372			54,215
Diluted weighted average shares outstanding		55,116			55,495			55,515			55,701			55,360			55,816			55,473			55,778
Comprehensive income:
Net income	$	21,468		$	16,592		$	58,316		$	54,061		$	20,077		$	17,806		$	78,393		$	71,867
Other comprehensive loss, net of tax		(377	)		(422	)		(1,629	)		(341	)		(186	)		(129	)		(1,815	)		(470	)
Comprehensive income	$	21,091		$	16,170		$	56,687		$	53,720		$	19,891		$	17,677		$	76,578		$	71,397

														Accumulated																			Accumulated
	Issued						Additional							Other						Issued						Additional							Other
	Common		Treasury		Common		Paid-In		Retained		Treasury			Comprehensive						Common		Treasury		Common		Paid-In		Retained		Treasury			Comprehensive
	Shares		Shares		Stock		Capital		Earnings		Stock			Loss			Totals			Shares		Shares		Stock		Capital		Earnings		Stock			Loss			Totals
March 31, 2020		133,241		78,811	$	1,332	$	719,616	$	516,424	$	(565,180	)	$	(1,932	)	$	670,260
June 30, 2020																					133,536		78,881	$	1,335	$	725,064	$	537,892	$	(566,762	)	$	(2,309	)	$	695,220
Net income		—		—		—		—		21,468		—			—			21,468			—		—		—		—		20,077		—			—			20,077
Other comprehensive loss		—		—		—		—		—		—			(377	)		(377	)		—		—		—		—		—		—			(186	)		(186	)
Share repurchases		—		70		—		—		—		(1,582	)		—			(1,582	)		—		165		—		—		—		(3,742	)		—			(3,742	)
Restricted stock		40		—		—		—		—		—			—			—
Stock options exercised		211		—		2		2,212		—		—			—			2,214			115		—		2		1,490		—		—			—			1,492
Stock-based compensation		—		—		—		2,257		—		—			—			2,257			—		—		—		2,485		—		—			—			2,485
Business acquisitions		44		—		1		979		—		—			—			980			108		—		1		2,657		—		—			—			2,658
June 30, 2020		133,536		78,881	$	1,335	$	725,064	$	537,892	$	(566,762	)	$	(2,309	)	$	695,220
September 30, 2020																					133,759		79,046	$	1,338	$	731,696	$	557,969	$	(570,504	)	$	(2,495	)	$	718,004

															Accumulated																			Accumulated
	Issued						Additional								Other						Issued						Additional						��	Other
	Common		Treasury		Common		Paid-In			Retained		Treasury			Comprehensive						Common		Treasury		Common		Paid-In		Retained		Treasury			Comprehensive
	Shares		Shares		Stock		Capital			Earnings		Stock			Loss			Totals			Shares		Shares		Stock		Capital		Earnings		Stock			Loss			Totals
March 31, 2019		131,813		76,912	$	1,318	$	696,226		$	446,331	$	(520,088	)	$	(300	)	$	623,487
June 30, 2019																						132,108		77,428	$	1,321	$	700,800	$	462,923	$	(530,262	)	$	(722	)	$	634,060
Net income		—		—		—		—			16,592		—			—			16,592			—		—		—		—		17,806		—			—			17,806
Other comprehensive loss		—		—		—		—			—		—			(422	)		(422	)		—		—		—		—		—		—			(129	)		(129	)
Share repurchases		—		516		—		—			—		(10,174	)		—			(10,174	)		—		48		—		—		—		(1,094	)		—			(1,094	)
Restricted stock		55		—		1		(1	)		—		—			—			—
Stock options exercised		189		—		2		1,641			—		—			—			1,643			180		—		2		1,810		—		—			—			1,812
Stock-based compensation		—		—		—		1,917			—		—			—			1,917			—		—		—		1,859		—		—			—			1,859
Business acquisitions		51		—		—		1,017			—		—			—			1,017			97		—		1		1,981		—		—			—			1,982
June 30, 2019		132,108		77,428	$	1,321	$	700,800		$	462,923	$	(530,262	)	$	(722	)	$	634,060
September 30, 2019																						132,385		77,476	$	1,324	$	706,450	$	480,729	$	(531,356	)	$	(851	)	$	656,296

														Accumulated																			Accumulated
	Issued						Additional							Other						Issued						Additional							Other
	Common		Treasury		Common		Paid-In		Retained		Treasury			Comprehensive						Common		Treasury		Common		Paid-In		Retained		Treasury			Comprehensive
	Shares		Shares		Stock		Capital		Earnings		Stock			Loss			Totals			Shares		Shares		Stock		Capital		Earnings		Stock			Loss			Totals
December 31, 2019		133,056		77,637	$	1,331	$	714,704	$	479,576	$	(535,693	)	$	(680	)	$	659,238			133,056		77,637	$	1,331	$	714,704	$	479,576	$	(535,693	)	$	(680	)	$	659,238
Net income		—		—		—		—		58,316		—			—			58,316			—		—		—		—		78,393		—			—			78,393
Other comprehensive loss		—		—		—		—		—		—			(1,629	)		(1,629	)		—		—		—		—		—		—			(1,815	)		(1,815	)
Share repurchases		—		1,244		—		—		—		(31,069	)		—			(31,069	)		—		1,409		—		—		—		(34,811	)		—			(34,811	)
Restricted stock		40		—		—		—		—		—			—			—			40		—		—		—		—		—			—			—
Stock options exercised		327		—		3		3,224		—		—			—			3,227			442		—		5		4,714		—		—			—			4,719
Stock-based compensation		—		—		—		4,280		—		—			—			4,280			—		—		—		6,765		—		—			—			6,765
Business acquisitions		113		—		1		2,856		—		—			—			2,857			221		—		2		5,513		—		—			—			5,515
June 30, 2020		133,536		78,881	$	1,335	$	725,064	$	537,892	$	(566,762	)	$	(2,309	)	$	695,220
September 30, 2020																					133,759		79,046	$	1,338	$	731,696	$	557,969	$	(570,504	)	$	(2,495	)	$	718,004

																Accumulated																					Accumulated
	Issued						Additional									Other						Issued						Additional									Other
	Common		Treasury		Common		Paid-In			Retained			Treasury			Comprehensive						Common		Treasury		Common		Paid-In			Retained			Treasury			Comprehensive
	Shares		Shares		Stock		Capital			Earnings			Stock			(Loss) Gain			Totals			Shares		Shares		Stock		Capital			Earnings			Stock			Loss			Totals
December 31, 2018		131,404		76,332	$	1,314	$	692,398		$	408,963		$	(508,530	)	$	(482	)	$	593,663			131,404		76,332	$	1,314	$	692,398		$	408,963		$	(508,530	)	$	(482	)	$	593,663
Cumulative-effect of accounting changes adjustment		—		—		—		—			(101	)		—			101			—			—		—		—		—			(101	)		—			101			—
Net income		—		—		—		—			54,061			—			—			54,061			—		—		—		—			71,867			—			—			71,867
Other comprehensive loss		—		—		—		—			—			—			(341	)		(341	)		—		—		—		—			—			—			(470	)		(470	)
Share repurchases		—		1,096		—		—			—			(21,732	)		—			(21,732	)		—		1,144		—		—			—			(22,826	)		—			(22,826	)
Restricted stock		228		—		2		(2	)		—			—			—			—			228		—		2		(2	)		—			—			—			—
Stock options exercised		378		—		4		3,039			—			—			—			3,043			558		—		6		4,849			—			—			—			4,855
Stock-based compensation		—		—		—		3,399			—			—			—			3,399			—		—		—		5,258			—			—			—			5,258
Business acquisitions		98		—		1		1,966			—			—			—			1,967			195		—		2		3,947			—			—			—			3,949
June 30, 2019		132,108		77,428	$	1,321	$	700,800		$	462,923		$	(530,262	)	$	(722	)	$	634,060
September 30, 2019																							132,385		77,476	$	1,324	$	706,450		$	480,729		$	(531,356	)	$	(851	)	$	656,296

	Six Months Ended June 30,						Nine Months Ended September 30,
	2020			2019			2020			2019
Cash flows from operating activities:
Net income	$	58,316		$	54,061		$	78,393		$	71,867
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization expense		11,491			10,976			17,277			16,610
Bad debt expense, net of recoveries		3,234			1,506			3,166			1,974
Adjustment to contingent earnout liability		(155	)		(193	)		(80	)		322
Stock-based compensation expense		4,280			3,399			6,765			5,258
Excess tax benefits from share based payment arrangements		(1,427	)		(1,475	)		(1,674	)		(1,999	)
Deferred income taxes		1,129			1,797			(1,809	)		3,209
Other, net		(14	)		(250	)		310			185
Changes in assets and liabilities, net of acquisitions and divestitures:
Accounts receivable, net		(47,545	)		(65,684	)		(27,913	)		(54,025	)
Other assets		894			362			1,823			495
Accounts payable		17,810			28,987			(18,404	)		5,045
Income taxes payable		19,365			8,518			12,048			8,917
Accrued personnel costs		(19,824	)		(21,703	)		(4,862	)		(9,160	)
Other liabilities		8,014			(602	)		16,822			1,020
Operating cash flows provided by continuing operations		55,568			19,699			81,862			49,718
Operating cash flows used in discontinued operations		(45	)		(119	)		(66	)		(304	)
Net cash provided by operating activities		55,523			19,580			81,796			49,414
Cash flows from investing activities:
Business acquisitions and purchases of client lists, net of cash acquired		(7,888	)		(1,293	)		(33,782	)		(11,740	)
Purchases of client fund investments		(3,447	)		(13,920	)		(3,447	)		(21,171	)
Proceeds from the sales and maturities of client fund investments		25,316			10,556			32,967			17,758
Increase in funds held for clients		3,125			369			3,250			406
Additions to property and equipment, net		(5,306	)		(6,916	)		(9,486	)		(10,279	)
Other, net		1,007			325
Net cash provided by (used in) investing activities		12,807			(10,879	)
Other								1,007			335
Net cash used in investing activities								(9,491	)		(24,691	)
Cash flows from financing activities:
Proceeds from bank debt		440,254			265,796			550,454			496,698
Payment of bank debt		(425,754	)		(242,296	)		(545,954	)		(472,198	)
Payment for acquisition of treasury stock		(31,069	)		(21,732	)		(34,123	)		(22,826	)
Decrease in client funds obligations		(50,793	)		(34,947	)		(57,517	)		(45,818	)
Proceeds from exercise of stock options		3,227			3,043			4,719			4,855
Payment of contingent consideration for acquisitions		(6,199	)		(11,718	)		(11,242	)		(16,850	)
Other, net		(226	)		(222	)		(395	)		(334	)
Net cash used in financing activities		(70,560	)		(42,076	)		(94,058	)		(56,473	)
Net decrease in cash, cash equivalents and restricted cash		(2,230	)		(33,375	)		(21,753	)		(31,750	)
Cash, cash equivalents and restricted cash at beginning of year		146,505			130,554			146,505			130,554
Cash, cash equivalents and restricted cash at end of period	$	144,275		$	97,179		$	124,752		$	98,804

Reconciliation of cash, cash equivalents and restricted cash to the Consolidated Balance Sheets:
Cash and cash equivalents	$	9,620		$	2,628		$	6,113		$	2,723
Restricted cash		42,411			30,126			25,275			35,739
Cash equivalents included in funds held for clients		92,244			64,425			93,364			60,342
Total cash, cash equivalents and restricted cash	$	144,275		$	97,179		$	124,752		$	98,804

Description of Business: CBIZ, Inc. is a diversified services company which, acting through its subsidiaries, has been providing professional business services since 1996, primarily to small and medium-sized businesses, as well as individuals, governmental entities, and not-for-profit enterprises throughout the United States and parts of Canada. CBIZ, Inc. manages and reports its operations along 3 practice ~~groups;~~groups: Financial Services, Benefits and Insurance Services and National Practices. A further description of products and services offered by each of the practice groups is provided in Note ~~13,~~13. Segment Disclosures, to the accompanying consolidated financial statements.

Basis of Consolidation: The accompanying unaudited condensed consolidated financial statements include the operations of CBIZ, Inc. and all of its wholly-owned subsidiaries (“CBIZ”, the “Company”, “we”, “us”, or “our”), after elimination of all intercompany balances and transactions. These condensed consolidated financial statements do not reflect the operations or accounts of variable interest entities as the impact is not material to the financial condition, results of operations or cash flows of CBIZ.

Unaudited Interim Financial Statements: The condensed consolidated financial statements have been prepared in accordance with GAAP and applicable rules and regulations of the SEC regarding interim financial reporting. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. As such, the information included in this quarterly report on Form 10-Q should be read in conjunction with the consolidated financial statements and accompanying notes included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019.

In the opinion of CBIZ management, the accompanying condensed consolidated financial statements reflect all normal recurring adjustments necessary to present fairly the financial condition, results of operations, and cash flows for the interim periods presented, but are not necessarily indicative of the results of operations to be anticipated for the full year ending December 31, 2020.

Use of Estimates: The preparation of condensed consolidated financial statements in conformity with GAAP requires us to make estimates and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. Changes in circumstances could cause actual results to differ materially from these estimates.

Changes in Accounting Policies: Except for the adoption of Topic 326, which required a change in our accounting policy, we have consistently applied the accounting policies for the periods presented as described in Note 1, Basis of Presentation and Significant Accounting Policies, to the consolidated financial statements contained in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019. Effective January 1, 2020, we changed our accounting policy for the valuation of accounts receivable allowances and available-for-sale securities as a result of adopting Topic 326 as described in Note 2, New Accounting Pronouncements.

The FASB ASC is the sole source of authoritative GAAP other than the SEC issued rules and regulations that apply only to SEC registrants. The FASB issues an accounting standard to communicate changes to the FASB codification. We assess and review the impact of all accounting standards. Any accounting standards not listed below were reviewed and determined to be either not applicable or are not expected to have a material impact on the consolidated financial statements of the Company.

Credit Losses: Effective January 1, 2020, we adopted Topic 326, which replaces the incurred loss model with an expected loss model that is referred to as the current expected credit loss model. The CECL model requires the Company to immediately recognize an estimate of credit losses that are expected to occur over the life of financial instruments recorded at amortized cost, including trade receivables.

Topic 326 also amends the other-than-temporary impairment model for available-for-sale securities by requiring the recognition of credit loss impairments as an allowance rather than a write-down on available-for-sale securities. The length of time a security has been in an unrealized loss position will no longer impact the determination of whether a credit loss exists.

For financial instruments recorded at amortized cost, we did 0t recognize a cumulative-effect adjustment to retained earnings as the adoption of Topic 326 did not have a material impact on our consolidated financial statements. For available-for-sale securities, the updated guidance was applied prospectively.

Fair Value Measurement: On January 1, 2020, we adopted ASU No. 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement. This standard amends existing fair value measurement disclosure requirements by adding, changing, or removing certain disclosures. The adoption of this guidance did not have a material impact on our consolidated financial statements.

Income Taxes: On January 1, 2020, we adopted ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, which simplifies the accounting for income taxes by removing certain exceptions to the general principles in Topic 740. The amendments also improve consistent application of and simplify GAAP for other areas of Topic 740 by clarifying and amending existing guidance. The adoption of this guidance did not have a material impact on our consolidated financial statements.

Reference Rate Reform: In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. The amendments in this ASU are effective for all entities through December 31, 2022. We are currently evaluating the effect of this new standard on our consolidated financial statements.

Accounts receivable, less the allowance for doubtful accounts, represents the net amount expected to be collected. Assessing the collectability of the receivables (billed and unbilled) requires management judgment based on a combination of factors, including but not limited to, an evaluation of our historical incurred loss experience, credit-worthiness of our clients, age of the trade receivable balance, current economic conditions that may affect a client’s ability to pay, and reasonable and supportable forecasts. Receivables are charged-off against the allowance when the balance is deemed uncollectible.

We considered the impact of the COVID-19 pandemic, the resulting macroeconomic conditions, client’s location, industry, and financial position in our estimation of the allowance for doubtful accounts. During the ~~three and six~~nine month ~~periods~~period ended ~~June~~September 30, 2020, we recorded bad debt expense due to the COVID-19 pandemic of ~~$0.2 million and~~ $2.2 ~~million, respectively.~~million. We did 0t recognize any bad debt expense related to the COVID-19 pandemic for the three month period ended September 30, 2020.

Accounts receivable, net, at ~~June~~September 30, 2020 and December 31, 2019 were as follows (in thousands):

	June 30,			December 31,			September 30,			December 31,
	2020			2019			2020			2019
Trade accounts receivable	$	197,725		$	176,375		$	173,980		$	176,375
Unbilled revenue, at net realizable value		85,845			60,035			89,851			60,035
Total accounts receivable		283,570			236,410			263,831			236,410
Allowance for doubtful accounts		(16,372	)		(14,379	)		(14,945	)		(14,379	)
Accounts receivable, net	$	267,198		$	222,031		$	248,886		$	222,031

Changes to the allowance for doubtful accounts for the ~~six~~nine months ended ~~June~~September 30, 2020 are as follows (in thousands):

	June 30,			September 30,
	2020			2020
Balance at beginning of period	$	(14,379	)	$	(14,379	)
Provision for losses		(4,982	)		(6,658	)
Charge-offs, net of recoveries		2,989			6,092
Allowance for doubtful accounts	$	(16,372	)	$	(14,945	)

2018 Credit Facility - Our primary financing arrangement is the $400 million unsecured credit facility (the “2018 credit facility” or the “credit facility”), which provides us with the capital necessary to meet our working capital needs as well as the flexibility to continue with our strategic initiatives, including business acquisitions and share repurchases. The 2018 credit facility matures in 2023. The balance outstanding under the 2018 credit facility was ~~$120.0~~$110.0 million and $105.5 million at ~~June~~September 30, 2020 and December 31, 2019, respectively. Effective interest rates, including the impact of interest rate swaps associated with the 2018 credit facility, were as follows:

	Six Months Ended		Nine Months Ended
	June 30,		September 30,
	2020	2019	2020	2019
Weighted average rates	2.43%	3.20%	2.46%	3.16%
Range of effective rates	1.11% - 4.75%	2.12% - 5.50%	1.10% - 4.75%	2.12% - 5.50%

We had approximately ~~$270.4~~$284.0 million of available funds under the credit facility at ~~June~~September 30, 2020, net of outstanding letters of credit of ~~$1.3~~$1.7 million. As of ~~June~~September 30, 2020, we were in compliance with our debt covenants.

Other Line of Credit - We have an unsecured $20.0 million line of credit by and among CBIZ Benefits and Insurance, Inc. and the Huntington National Bank. We utilize this line to support our short-term funding requirements of payroll client fund obligations due to the investment of client funds, rather than liquidating client funds that have already been invested in available-for-sale securities. The line of credit, which ~~terminates~~was renewed on August 6, 2020 and will terminate on August 5, 2021, did ~~not~~0t have a balance outstanding at ~~June~~September 30, 2020. Refer to our Annual Report on Form 10-K for the year ended December 31, 2019 for additional details of our debt and financing arrangements.

Interest Expense - Interest expense, including amortization of deferred financing costs, commitment fees, line of credit fees, and other applicable bank charges, was as follows (in thousands):

	Three Months Ended June 30,				Three Months Ended September 30,
	2020		2019		2020		2019
2018 credit facility	$	2,056	$	1,564	$	955	$	1,498
Other		18		23		19		23
Total	$	2,074	$	1,587	$	974	$	1,521

	Six Months Ended June 30,				Nine Months Ended September 30,
	2020		2019		2020		2019
2018 credit facility	$	3,157	$	2,946	$	4,112	$	4,444
Other line of credit		1		—		1		—
Other		35		42		54		65
Total	$	3,193	$	2,988	$	4,167	$	4,509

Letters of Credit and Guarantees - We provide letters of credit to landlords (lessors) of our leased premises in lieu of cash security deposits, which totaled $1.7 million and $1.3 million at ~~both June~~September 30, 2020 and December 31, ~~2019.~~2019, respectively. In addition, we provide license bonds to various state agencies to meet certain licensing requirements. The amount of license bonds outstanding was $2.3 million at ~~both June~~September 30, 2020 and December 31, ~~2019.~~2019, respectively.

Legal Proceedings - In 2010, CBIZ, Inc. and its subsidiary, CBIZ MHM, LLC ~~(fka~~(formally, CBIZ Accounting, Tax & Advisory Services, LLC) (the “CBIZ Parties”), were named as defendants in lawsuits filed in the U.S. District Court for the District of Arizona and the Superior Court for Maricopa County, Arizona. The federal court case is captioned Robert Facciola, et al v. Greenberg Traurig LLP, et al, and the state court cases are captioned Victims Recovery, LLC v. Greenberg Traurig LLP, et al, Roger Ashkenazi, et al v. Greenberg Traurig LLP, et al, Mary Marsh, et al v. Greenberg Traurig LLP, et al; and ML Liquidating Trust v. Mayer Hoffman McCann, P.C. (“Mayer Hoffman”), et al. Prior to these ~~lawsuits~~suits CBIZ MHM, LLC was named as a defendant in Jeffrey C. Stone v. Greenberg Traurig LLP, et al.

These lawsuits arose out of the bankruptcy of Mortgages Ltd., a mortgage lender to developers in the Phoenix, Arizona area. Various other professional firms and individuals not related to the Company were also named defendants in these lawsuits. The lawsuits asserted claims for, among others things, violations of the Arizona Securities Act, common law fraud, and negligent misrepresentation, and sought to hold the CBIZ Parties vicariously liable for Mayer Hoffman’s conduct as Mortgage Ltd.’s auditor, as either a statutory control person under the Arizona Securities Act or a joint venturer under Arizona common law.

With the exception of claims being pursued by 2 plaintiffs from the Ashkenazi lawsuit (“Baldino Group”), all other related matters have been dismissed or settled without payment by the CBIZ Parties. The Baldino Group’s claims, which allege damages of approximately $16.0 million, are currently pending, though no trial date has been set.

On September 16, 2016, CBIZ, Inc. and its subsidiary CBIZ Benefits & Insurance Services, Inc. (“CBIZ Benefits”) were named as defendants in a lawsuit filed in the U.S. District Court for the Western District of Pennsylvania. The federal court case is brought by UPMC, d/b/a University of Pittsburgh Medical Center, and a health system it acquired, UPMC Altoona (formerly, Altoona Regional Health System). The lawsuit asserts professional negligence, breach of contract, and negligent misrepresentation claims against CBIZ, CBIZ Benefits and a former employee of CBIZ Benefits in connection with actuarial services provided by CBIZ Benefits to Altoona Regional Health System. The plaintiff now seeks compensatory damages of between $124.0 million and $266.0 million, plus punitive damages. The Court ~~recently~~ denied CBIZ Benefits’ motion for a summary judgment and trial is set for March 2021.

On December 19, 2016, CBIZ Operations, Inc. (“CBIZ Operations”) was named as a defendant in a lawsuit filed by Zotec Partners, LLC (“Zotec”) in the Marion County Indiana Superior Court. After various amendments, the lawsuit asserts claims under Indiana law for securities, statutory and common law fraud or deception, unjust enrichment, breach of contract, and vicarious liability against CBIZ Operations and a former employee of CBIZ MMP in connection with the sale of the CBIZ MMP medical billing practice to Zotec. The plaintiff claims that CBIZ Operations had a duty to disclose the fact, unknown to employees of CBIZ Operations at the time of the transaction, that the former employee had a financial arrangement with a Zotec vendor at the time CBIZ Operations sold CBIZ MMP to Zotec. The plaintiff is now seeking damages of up to $177.0 million out of the $200.0 million transaction price. The Company believes we have strong defenses to these claims and damages demanded. Trial is set for March 2021.

We cannot predict the outcome of the above matters or estimate the possible loss or range of possible loss, if any. Although the proceedings are subject to uncertainties inherent in the litigation process and the ultimate disposition of these proceedings is not presently determinable, we intend to vigorously defend these cases. In addition to those items disclosed above, we are, from time to time, subject to claims and lawsuits arising in the ordinary course of business.

Available-For-Sale Debt Securities - In connection with certain services provided by our payroll operations, we collect funds from our clients’ accounts in advance of paying client obligations. These funds held for clients are segregated and invested in accordance with our investment policy, which requires all investments carry an investment grade rating at the time of initial investment. These investments, primarily consisting of corporate and municipal bonds and US treasury bills, are classified as available-for-sale and are included in the “Funds held for clients” line item inon the accompanying Consolidated Balance Sheets. The par value of these investments totaled ~~$37.1~~$29.4 million and $58.9 million at ~~June~~September 30, 2020 and December 31, 2019, respectively, and had maturity or callable dates ranging from ~~July~~October 2020 through November 2024.

At ~~June~~September 30, 2020, unrealized losses on the securities totaling $0.1 million have not been recognized as a credit loss because the bonds are investment grade quality and management is not required or does not intend to sell prior to an expected recovery in value. The bond issuers continue to make timely principal and interest payments.

The following table summarizes activities related to these investments for the ~~six~~nine months ended ~~June~~September 30, 2020 and the twelve months ended December 31, 2019 (in thousands):

	Six Months Ended			Twelve Months Ended			Nine Months Ended			Twelve Months Ended
	June 30, 2020			December 31, 2019			September 30, 2020			December 31, 2019
Fair value at beginning of period	$	60,659		$	56,556		$	60,659		$	56,556
Purchases		3,447			27,216			3,447			27,216
Redemptions		(19,048	)		(1,686	)		(22,078	)		(1,686	)
Maturities		(6,268	)		(22,272	)		(10,889	)		(22,272	)
Decrease in bond premium		(625	)		(460	)		(750	)		(460	)
Fair market value adjustment		64			1,305			2			1,305
Fair value at end of period	$	38,229		$	60,659		$	30,391		$	60,659

In addition to the available-for-sale securities discussed above, we also ~~hold certificates of deposit~~held certified deposits and other depository assets in the amount of $2.5 million at December 31, 2019. We did not have any depository items at ~~June~~September 30, 2020.

Interest Rate Swaps - We utilize interest rate swaps to manage interest rate risk exposure associated with our floating-rate debt under the 2018 credit facility, or the forecasted acquisition of such liability. We do not purchase or hold any derivative instruments for trading or speculative purposes. In March 2020, we entered into a new interest rate swap with a notional amount of $50 million and a fixed interest rate of 0.885%. Effective June 26, 2020, we terminated an existing interest rate swap with the notional value of $25 million, fixed interest rate of 1.30% and an expiration date of October 2020. Refer to the Annual Report on Form 10-K for the year ended December 31, 2019 for further discussion on our interest rate swaps.

As of ~~June~~September 30, 2020, we have 4 interest rate swaps outstanding. Under the terms of the interest rate swaps, we pay interest at a fixed rate of interest plus applicable margin as stated in the agreement, and receive interest that varies with the one-month LIBOR. The notional value, fixed rate of interest and expiration date of each interest rate swap as of ~~June~~September 30, 2020 was (i) $10 million – 1.120% - February 2021, (ii) $20 million – 1.770% - May 2022, (iii) $15 million – 2.640% - June 2023 and (iv) $50 million - 0.885% - April 2025. Refer to Note 7. Fair Value Measurements, for additional disclosures regarding fair value measurements.

The following table summarizes our outstanding interest rate swaps and their classification in the accompanying Consolidated Balance Sheets at ~~June~~September 30, 2020 and December 31, 2019 (in thousands):

							September 30, 2020
							Notional		Fair
							Amount		Value			Balance Sheet Location
Interest rate swaps							$	10,000	$	(37	)	Other current liability
Interest rate swaps							$	85,000	$	(2,878	)	Other non-current liabilities
	June 30, 2020						December 31, 2019
	Notional		Fair				Notional		Fair
	Amount		Value			Balance Sheet Location	Amount		Value			Balance Sheet Location
Interest rate swap	$	10,000	$	(60	)	Other current liability	$	25,000	$	66		Other current assets
Interest rate swaps	$	85,000	$	(2,669	)	Other non-current liabilities	$	45,000	$	(591	)	Other non-current liabilities

	December 31, 2019
	Notional		Fair
	Amount		Value			Balance Sheet Location
Interest rate swap	$	25,000	$	66		Other current assets
Interest rate swaps	$	45,000	$	(591	)	Other non-current liabilities

The following table summarizes the effects of the interest rate swaps on the accompanying Consolidated Statements of Comprehensive Income for the three and ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 (in thousands):

The following table summarizes our assets and (liabilities) at ~~June~~September 30, 2020 and December 31, 2019, respectively, that are measured at fair value on a recurring basis subsequent to initial recognition and indicates the fair value hierarchy of the valuation techniques utilized by us to determine such fair value (in thousands):

	Level	June 30, 2020			December 31, 2019			Level	September 30, 2020			December 31, 2019
Deferred compensation plan assets	1	$	107,709		$	106,851		1	$	113,749		$	106,851
Available-for-sale debt securities	1		38,229			60,659		1		30,391			60,659
Deferred compensation plan liabilities	1		(107,709	)		(106,851	)	1		(113,749	)		(106,851	)
Interest rate swaps	2		(2,729	)		(525	)	2		(2,915	)		(525	)
Contingent purchase price liabilities	3		(27,461	)		(32,089	)	3		(34,108	)		(32,089	)

During the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019, there were 0 transfers between the valuation hierarchy Levels 1, 2 and 3. The following table summarizes the change in Level 3 fair values of our contingent purchase price liabilities for the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 (pre-tax basis) (in thousands):

	2020			2019			2020			2019
Beginning balance – January 1	$	(32,089	)	$	(39,708	)	$	(32,089	)	$	(39,708	)
Additions from business acquisitions		(3,385	)		(1,806	)		(14,953	)		(10,150	)
Settlement of contingent purchase price liabilities		7,859			13,316			12,854			18,311
Change in fair value of contingencies		497			561			612			222
Change in net present value of contingencies		(343	)		(368	)		(532	)		(544	)
Ending balance – June 30	$	(27,461	)	$	(28,005	)
Ending balance – September 30							$	(34,108	)	$	(31,869	)

Contingent purchase price liabilities result from our business acquisitions and are recorded at fair value at the time of acquisition and are presented as “Contingent purchase price liability — current” and “Contingent purchase price liability — non-current” in the accompanying Consolidated Balance Sheets. We estimate the fair value of our contingent purchase price liabilities using a probability-weighted discounted cash flow model. This fair value measure is based on significant inputs not observed in the market and thus represents a Level 3 measurement. Fair value measurements characterized within Level 3 of the fair value hierarchy are measured based on unobservable inputs that are supported by little or no market activity and reflect our own assumptions in measuring fair value.

We probability weight risk-adjusted estimates of future performance of acquired businesses, then calculate the contingent purchase price based on the estimates and discount them to present value representing management’s best estimate of fair value. The fair value of the contingent purchase price liabilities are reassessed quarterly based on assumptions provided by practice group leaders and business unit controllers together with our corporate finance department. Any change in the fair value estimate is recorded in the earnings of that period. Refer to Note ~~11,~~11. Business Combinations, for further discussion of our acquisitions and contingent purchase price liabilities.

The carrying amounts of our cash and cash equivalents, accounts receivable and accounts payable approximate fair value because of the short maturity of these instruments, and the carrying value of bank debt approximates fair value as the interest rate on the bank debt is variable and approximates current market rates. As a result, the fair value measurement of our bank debt is considered to be Level 2.

The following table is a summary of other comprehensive ~~income~~loss and discloses the tax impact of each component of other comprehensive ~~income~~loss for the three and ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 (in thousands):

	Three Months Ended						Six Months Ended						Three Months Ended						Nine Months Ended
	June 30,						June 30,						September 30,						September 30,
	2020			2019			2020			2019			2020			2019			2020			2019
Net unrealized gain on available-for-sale securities, net of income taxes (1)	$	632		$	312		$	45		$	822
Net unrealized (loss) gain on available-for-sale securities, net of income taxes (1)													$	(46	)	$	72		$	(1	)	$	894
Net unrealized loss on interest rate swaps, net of income taxes (2)		(1,007	)		(730	)		(1,660	)		(1,157	)		(136	)		(194	)		(1,796	)		(1,351	)
Foreign currency translation		(2	)		(4	)		(14	)		(6	)		(4	)		(7	)		(18	)		(13	)
Total other comprehensive loss	$	(377	)	$	(422	)	$	(1,629	)	$	(341	)	$	(186	)	$	(129	)	$	(1,815	)	$	(470	)

Accumulated other comprehensive loss, net of tax, was approximately $2.5 million and $0.7 million as of September 30, 2020 and December 31, 2019, respectively. Accumulated other comprehensive loss consisted of adjustments, net of tax, for unrealized gains and losses on available-for-sale securities and interest rate swaps, and foreign currency translation.

The 2019 Stock Omnibus Incentive Plan (the “2019 Plan”), which expires in 2029, permits the grant of various forms of stock-based awards. The terms and vesting schedules for the stock-based awards vary by type and date of grant. A maximum of 3.1 million stock options, restricted stock or other stock-based compensation awards may be granted. Shares subject to award under the 2019 Plan may be either authorized but unissued shares of our common stock or treasury shares. Refer to the Annual Report on Form 10-K for the year ended December 31, 2019 for further discussion on the 2019 Plan.

Compensation expense for stock-based awards recognized during the three and ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 was as follows (in thousands):

	Three Months Ended				Six Months Ended				Three Months Ended				Nine Months Ended
	June 30,				June 30,				September 30,				September 30,
	2020		2019		2020		2019		2020		2019		2020		2019
Stock options	$	367	$	479	$	788	$	998	$	615	$	425	$	1,403	$	1,423
Restricted stock units and awards		1,324		1,153		2,495		2,082		1,266		1,146		3,761		3,228
Performance share units		566		285		997		319		604		288		1,601		607
Total stock-based compensation expense	$	2,257	$	1,917	$	4,280	$	3,399	$	2,485	$	1,859	$	6,765	$	5,258

Stock Options and Restricted Stock Units and Awards – The following table presents our stock options and restricted stock ~~award~~units and awards activity during the ~~six~~nine months ended ~~June~~September 30, 2020 (in thousands, except per share data):

	Stock Options					Restricted Stock Units and Awards					Stock Options					Restricted Stock Units and Awards
	Number of Options			Weighted Average Exercise Price Per Share		Number of Shares			Weighted Average Grant-Date Fair Value (1)		Number of Options			Weighted Average Exercise Price Per Share		Number of Shares			Weighted Average Grant-Date Fair Value (1)
Outstanding at beginning of year		2,412		$	13.58		577		$	17.87		2,412		$	13.58		577		$	17.87
Granted		—		$	—		178		$	24.48		50		$	24.62		178		$	24.48
Exercised or released		(327	)	$	9.88		(276	)	$	16.74		(442	)	$	10.68		(276	)	$	16.74
Expired or canceled		(8	)	$	18.15		(9	)	$	20.96		(8	)	$	18.15		(9	)	$	20.96
Outstanding at June 30, 2020		2,077		$	14.14		470		$	20.97
Exercisable at June 30, 2020		1,605		$	12.96
Outstanding at September 30, 2020												2,012		$	14.47		470		$	20.97
Exercisable at September 30, 2020												1,540		$	13.34

CBIZ utilized the Black-Scholes-Merton options pricing model to determine the fair value of stock options on the date of grant. The per-share fair value of stock options granted on August 6, 2020 was $5.79.

Performance Share Units (“PSUs”) – PSUs are earned based on our financial performance over a contractual term of three years and the associated expense is recognized over that period based on the fair value of the award. A three-year cliff vesting schedule of the PSUs is dependent upon the Company’s performance relative to pre-established goals based on ~~achievement of~~ an earnings per share target (weighted 70%) and ~~achievement of~~ total growth in revenue (weighted 30%). The fair value of PSUs is calculated using the market value of a share of our common stock on the date of grant. For performance achieved above specified levels, the recipient may earn additional shares of stock, not to exceed 200% of the number of PSUs initially granted.

The following table presents our PSU award activity during the ~~six~~nine months ended ~~June~~September 30, 2020 (in thousands, except per share data):

	Performance Share Units			Weighted Average Grant-Date Fair Value Per Unit		Performance Share Units			Weighted Average Grant-Date Fair Value Per Unit
Outstanding at beginning of year		200		$	19.82		200		$	19.82
Granted		132		$	25.75		132		$	25.75
Vested		—		$	—		—		$	—
Adjustments for performance results		—		$	—		—		$	—
Expired or canceled		(8	)	$	22.14
Outstanding at June 30, 2020		324		$	22.17
Canceled							(8	)	$	22.14
Outstanding at September 30, 2020							324		$	22.17

The following table sets forth the computation of basic and diluted earnings per share from continuing operations for the three and ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 (in thousands, except per share data).

	Three Months Ended				Six Months Ended				Three Months Ended				Nine Months Ended
	June 30,				June 30,				September 30,				September 30,
	2020		2019		2020		2019		2020		2019		2020		2019
Numerator:
Income from continuing operations	$	21,479	$	16,614	$	58,341	$	54,179	$	20,096	$	18,006	$	78,437	$	72,185
Denominator:
Basic
Weighted average common shares outstanding		54,142		54,090		54,356		54,188		54,403		54,268		54,372		54,215
Diluted
Stock options (1)		760		1,188		869		1,247		738		1,279		825		1,267
Restricted stock units and awards (1)		146		176		222		225
Restricted stock awards (1)										135		185		192		212
Contingent shares (2)		68		41		68		41		84		84		84		84
Diluted weighted average common shares outstanding (3)		55,116		55,495		55,515		55,701		55,360		55,816		55,473		55,778
Basic earnings per share from continuing operations	$	0.40	$	0.31	$	1.07	$	1.00	$	0.37	$	0.33	$	1.44	$	1.33
Diluted earnings per share from continuing operations	$	0.39	$	0.30	$	1.05	$	0.97	$	0.36	$	0.32	$	1.41	$	1.29

Our acquisition strategy focuses on businesses with a leadership team that is committed to best in class culture, extraordinary client service and cross-serving potential. CBIZ has a long history of acquiring businesses that share common cultural values with us and provide value-added services to the small and midsize business market. The valuation of any business is a subjective process and includes industry, geography, profit margins, expected cash flows, client retention, nature of recurring or non-recurring project-based work, growth rate assumptions and competitive market conditions.

During the ~~six~~nine months ended ~~June~~September 30, 2020, we completed the following acquisitions:

Aggregate consideration for these acquisitions consisted of approximately ~~$9.4~~$35.5 million in cash, ~~$0.9~~$3.5 million in our common stock and ~~$4.8~~$16.3 million in contingent consideration. Under the terms of the acquisition agreements, a portion of the purchase price is contingent on future performance of the business acquired. The maximum potential undiscounted amount of all future payments for 2020 acquisitions that we could be required to make under the contingent arrangements is ~~$6.2~~$18.7 million. As of ~~June~~September 30, 2020, the aggregated fair value of contingent consideration related to these acquisitions was ~~$4.7~~$16.4 million, of which ~~$2.0~~$5.0 million was recorded in ~~“Contingent~~Contingent purchase price liability – ~~current”~~current and ~~$2.7~~$11.4 million was recorded in ~~“Contingent~~Contingent purchase price liability – ~~non-current”~~non-current in the accompanying Consolidated Balance Sheets at ~~June~~September 30, 2020. Refer to Note 7,7. Fair Value Measurements, for additional information regarding contingent purchase price liability fair value and fair value adjustments.

Annualized revenue from the acquired businesses is estimated to be approximately ~~$6.1~~$24.6 million. Pro forma results of operations for these acquisitions have not been presented because the effects of the acquisitions were not significant to our ~~“Income~~Income from continuing operations before income taxes.”

During the ~~first six~~nine months ofended September 30, 2019, we ~~completed 1 acquisition, acquiring~~have acquired substantially all of the assets of Wenner Group, LLC (“Wenner”), located in Denver, Colorado effective January 1, 2019. Wenner is a full service accounting, tax, compliance and financial consulting firm. Operating results are reported in the ~~Financial Services practice group.~~following businesses:

~~Consideration~~Aggregated consideration for ~~this acquisition~~these 6 acquisitions consisted of approximately ~~$1.3~~$19.4 million in cash ~~consideration~~(including $6.9 million acquired client funds and ~~$1.8~~$0.8 million cash acquired), $2.0 million in our common stock, and $11.2 million in contingent ~~consideration. Under the terms of the acquisition agreement, a portion of the purchase price is contingent on future performance of the business acquired.~~considerations. The maximum potential undiscounted amount of all future payments for 2019 acquisitions that we could be required to make under the contingent arrangements is ~~$1.8~~$11.6 million. As of September 30, 2019, the aggregated fair value of the contingent considerations related to these acquisitions was $10.3 million, of which ~~$0.6~~$2.9 million was recorded in ~~“Contingent~~Contingent purchase price liability – ~~current”~~current and ~~$1.2~~$7.4 million was recorded in ~~“Contingent~~Contingent purchase price liability – ~~non-current”~~non-current in the accompanying Consolidated Balance Sheets at ~~June~~September 30, 2019. Refer to Note 7. Fair Value Measurements, for additional information regarding contingent purchase price liability fair value and fair value adjustments.

Annualized aggregated revenue ~~attributable to Wenner~~for these acquisitions is estimated to be approximately ~~$2.4~~$17.4 million. Pro forma results of operations for ~~this acquisition has~~these acquisitions are not ~~been~~ presented because the effects of ~~the acquisition was~~these acquisitions were not significant either individually or in aggregate to our ~~“Income~~consolidated Income from continuing operations before income taxes.”

The following table summarizes the amounts of identifiable assets acquired, liabilities assumed and aggregate purchase price for the acquisitions for the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 (in thousands):

	Six Months Ended						Nine Months Ended
	June 30,						September 30,
	2020			2019			2020			2019
Cash and cash equivalents	$	125		$	—
Accounts receivable, net		871			550
Client funds		1,716			—
Operating lease right of use asset, net		224			—
Cash							$	233		$	826
Accounts receivable								3,314			1,843
Funds held for clients								1,716			6,878
Operating lease right-of-use asset, net								1,427			2,789
Other assets								250			99
Identifiable intangible assets		3,629			654			4,788			7,725
Other assets		53			5
Operating lease liability - current		(66	)		—			(408	)		(1,013	)
Other current liabilities		(779	)		(288	)		(1,856	)		(2,245	)
Operating lease liability - noncurrent								(1,019	)		(1,776	)
Client fund obligations		(1,716	)		—			(1,716	)		(6,878	)
Operating lease liability - noncurrent		(158	)		—
Total identifiable net assets	$	3,899		$	921		$	6,729		$	8,248
Goodwill		11,158			2,165			48,584			24,369
Aggregate purchase price	$	15,057		$	3,086		$	55,313		$	32,617

The goodwill of ~~$11.2~~$48.6 million and ~~$2.2~~$24.4 million arising from the acquisitions infor the ~~first half of~~nine months ended September 30, 2020 and 2019, respectively, primarily results from expected future earnings and cash flows from the existing management team, as well as the synergies created by the integration of the new business within our organization, including cross-selling opportunities expected with our Financial Services practice group and the Benefits and Insurance Services practice group, to help strengthen our existing service offerings and expand our market position. All of the goodwill is deductible for income tax purposes.

~~Acquisitions~~Acquisition of ~~client lists~~Client Lists - During the ~~six~~nine months ended ~~June~~September 30, 2020, we purchased 2 client lists reported in the Benefits and Insurance Services practice group and 1 client list reported in the Financial Services practice group for total consideration of $0.6 million, of which $0.3 million is contingent. During the ~~six~~nine months ended ~~June~~September 30, 2019, we ~~did 0t purchase any~~purchased one client ~~lists.~~ list, reported in the Benefits and Insurance Services practice group, for $0.3 million, which included $0.2 million in contingent consideration.

Change in Contingent Purchase Price Liability for Previous Acquisitions- During the ~~first half of~~nine months ended September 30, 2020 and 2019, the fair value of the contingent purchase price liability related to prior acquisitions decreased by ~~$0.2~~$0.1 million and increased by ~~$0.2~~$0.3 million, respectively. ~~These changes~~The change in fair value ~~are~~during the nine months ended September 30, 2020 is mostly attributable to the change in stock price related to the mark-to-market adjustment of future common stock issuances offset by net present value adjustments. The change in fair value during the nine months ended September 30, 2019 is mostly attributable to the change in stock price related to the mark-to-market adjustment of future common stock issuances and net present value adjustments, offset by subsequent measurement adjustments based on ~~projected~~ future results of the acquired ~~businesses, net present value adjustments and changes in stock price.~~businesses. These adjustments are included in ~~“Other~~Other income (expense), ~~net”~~net in the accompanying Consolidated Statements of Comprehensive Income.

Contingent Payments for Previous Business Acquisitions and Client Lists - We paid ~~$5.9~~$10.9 million in cash and issued approximately 0.1 million shares of our common stock during the ~~six~~nine months ended ~~June~~September 30, 2020 for previous acquisitions. For the same period in 2019, we paid ~~$11.3~~$16.3 million in cash and issued approximately 0.1 million shares of our common stock for previous acquisitions. ~~For both~~During the ~~first half of~~nine months ended September 30, 2020 and 2019, we paid approximately ~~$0.3~~$0.5 million and $0.7 million, respectively, in cash for previous client list purchases.

Divested operations and assets that do not qualify for treatment as discontinued operations are recorded as “Gain on sale of operations, net” in the accompanying Consolidated Statements of Comprehensive Income. We recorded a gain of ~~$0.2~~$0.1 million induring the ~~first half of~~nine months ended September 30, 2020 related to a small book of business in the Benefits and Insurance Practice and a small accounting firm in the Financial Services practice group. We recorded a gain of ~~$0.6~~$0.4 million induring the ~~first half of~~nine months ended September 30, 2019 related to a small accounting firm in the Financial Services practice group.

Our business units have been aggregated into 3 practice groups: Financial Services, Benefits and Insurance Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by each practice group is provided in the table below.

Corporate and Other. Included in “Corporate and Other” are operating expenses that are not directly allocated to the individual business units. These expenses are primarily comprised of certain health care costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses.

Accounting policies of the practice groups are the same as those described in Note 1,1. Basis of Presentation and Significant Accounting Policies, to the Annual Report on Form 10-K for the year ended December 31, 2019. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on operating income excluding those costs listed above, which are reported in the “Corporate and Other” segment.

Segment information for the three and ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 is presented below. We do not manage our assets on a segment basis, therefore segment assets are not presented below.

	Three Months Ended June 30, 2020								Three Months Ended September 30, 2020
	Financial		Benefits &		National				Financial		Benefits &		National
	Services		Insurance		Practices		Consolidated		Services		Insurance		Practices		Consolidated
Accounting, tax, advisory and consulting	$	154,083	$	—	$	—	$	154,083	$	155,499	$	—	$	—	$	155,499
Core Benefits and Insurance Services		—		71,393		—		71,393		—		71,497		—		71,497
Non-core Benefits and Insurance Services		—		2,547		—		2,547		—		2,384		—		2,384
Managed networking, hardware services		—		—		6,581		6,581		—		—		6,592		6,592
National Practices consulting		—		—		2,339		2,339		—		—		2,417		2,417
Total revenue	$	154,083	$	73,940	$	8,920	$	236,943	$	155,499	$	73,881	$	9,009	$	238,389

	Three Months Ended June 30, 2019								Three Months Ended September 30, 2019
	Financial		Benefits &		National				Financial		Benefits &		National
	Services		Insurance		Practices		Consolidated		Services		Insurance		Practices		Consolidated
Accounting, tax, advisory and consulting	$	154,373	$	—	$	—	$	154,373	$	153,794	$	—	$	—	$	153,794
Core Benefits and Insurance		—		69,447		—		69,447		—		73,409		—		73,409
Non-core Benefits and Insurance		—		2,680		—		2,680		—		3,551		—		3,551
Managed networking, hardware services		—		—		6,522		6,522		—		—		6,553		6,553
National Practices consulting		—		—		2,476		2,476		—		—		2,483		2,483
Total revenue	$	154,373	$	72,127	$	8,998	$	235,498	$	153,794	$	76,960	$	9,036	$	239,790

	Six Months Ended June 30, 2020								Nine Months Ended September 30, 2020
	Financial		Benefits &		National				Financial		Benefits &		National
	Services		Insurance		Practices		Consolidated		Services		Insurance		Practices		Consolidated
Accounting, tax, advisory and consulting	$	342,860	$	—	$	—	$	342,860	$	498,359	$	—	$	—	$	498,359
Core Benefits and Insurance Services		—		147,865		—		147,865		—		219,362		—		219,362
Non-core Benefits and Insurance Services		—		5,687		—		5,687		—		8,071		—		8,071
Managed networking, hardware services		—		—		13,156		13,156		—		—		19,748		19,748
National Practices consulting		—		—		4,830		4,830		—		—		7,247		7,247
Total revenue	$	342,860	$	153,552	$	17,986	$	514,398	$	498,359	$	227,433	$	26,995	$	752,787

	Six Months Ended June 30, 2019								Nine Months Ended September 30, 2019
	Financial		Benefits &		National				Financial		Benefits &		National
	Services		Insurance		Practices		Consolidated		Services		Insurance		Practices		Consolidated
Accounting, tax, advisory and consulting	$	339,517	$	—	$	—	$	339,517	$	493,311	$	—	$	—	$	493,311
Core Benefits and Insurance Services		—		142,985		—		142,985		—		216,394		—		216,394
Non-core Benefits and Insurance Services		—		5,397		—		5,397		—		8,948		—		8,948
Managed networking, hardware services		—		—		12,946		12,946		—		—		19,499		19,499
National Practices consulting		—		—		4,651		4,651		—		—		7,134		7,134
Total revenue	$	339,517	$	148,382	$	17,597	$	505,496	$	493,311	$	225,342	$	26,633	$	745,286

Segment information for the three months ended ~~June~~September 30, 2020 and 2019 was as follows (in thousands):

	Three Months Ended June 30, 2020													Three Months Ended September 30, 2020
	Financial Services		Benefits and Insurance Services			National Practices		Corporate and Other			Total			Financial Services			Benefits and Insurance Services			National Practices		Corporate and Other			Total
Revenue	$	154,083	$	73,940		$	8,920	$	—		$	236,943		$	155,499		$	73,881		$	9,009	$	—		$	238,389
Operating expenses		127,417		61,283			7,990		12,326			209,016			129,922			62,013			8,070		4,755			204,760
Gross margin		26,666		12,657			930		(12,326	)		27,927			25,577			11,868			939		(4,755	)		33,629
Corporate general & admin		—		—			—		11,160			11,160			—			—			—		11,339			11,339
Operating income (loss)		26,666		12,657			930		(23,486	)		16,767			25,577			11,868			939		(16,094	)		22,290
Other income (expense):
Interest expense		—		(9	)		—		(2,065	)		(2,074	)		—			(10	)		—		(964	)		(974	)
Gain on sale of operations, net		11		46			—		—			57
Gain (loss) on sale of operations, net															(76	)		2			—		—			(74	)
Other income, net		27		130			—		13,179			13,336			(14	)		(36	)		—		5,964			5,914
Total other income		38		167			—		11,114			11,319
Total other income (expense)															(90	)		(44	)		0		5,000			4,866
Income (loss) from continuing operations before income tax expense	$	26,704	$	12,824		$	930	$	(12,372	)	$	28,086		$	25,487		$	11,824		$	939	$	(11,094	)	$	27,156

	Three Months Ended June 30, 2019														Three Months Ended September 30, 2019
	Financial Services			Benefits and Insurance Services			National Practices		Corporate and Other			Total			Financial Services		Benefits and Insurance Services			National Practices		Corporate and Other			Total
Revenue	$	154,373		$	72,127		$	8,998	$	—		$	235,498		$	153,794	$	76,960		$	9,036	$	—		$	239,790
Operating expenses		128,158			61,075			8,204		711			198,148			128,231		63,390			8,104		9,421			209,146
Gross margin		26,215			11,052			794		(711	)		37,350			25,563		13,570			932		(9,421	)		30,644
Corporate general & admin		—			—			—		10,566			10,566			—		—			—		11,670			11,670
Operating income (loss)		26,215			11,052			794		(11,277	)		26,784			25,563		13,570			932		(21,091	)		18,974
Other (expense) income:
Other income (expense):
Interest expense		—			(14	)		—		(1,573	)		(1,587	)		—		(14	)		—		(1,507	)		(1,521	)
Gain on sale of operations, net		50			—			—		—			50
Other (expense) income, net		(66	)		174			1		(3,420	)		(3,311	)
Total other (expense) income		(16	)		160			1		(4,993	)		(4,848	)
Gain (loss) on sale of operations, net																16		—			—		(161	)		(145	)
Other income, net																14		9			—		6,744			6,767
Total other income (expense)																30		(5	)		0		5,076			5,101
Income (loss) from continuing operations before income tax expense	$	26,199		$	11,212		$	795	$	(16,270	)	$	21,936		$	25,593	$	13,565		$	932	$	(16,015	)	$	24,075

Segment information for the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 was as follows (in thousands):

	Six Months Ended June 30, 2020													Nine Months Ended September 30, 2020
	Financial Services		Benefits and Insurance Services			National Practices		Corporate and Other			Total			Financial Services			Benefits and Insurance Services			National Practices		Corporate and Other			Total
Revenue	$	342,860	$	153,552		$	17,986	$	—		$	514,398		$	498,359		$	227,433		$	26,995	$	—		$	752,787
Operating expenses		266,015		126,506			16,273		49			408,843			395,937			188,519			24,343		4,804			613,603
Gross margin		76,845		27,046			1,713		(49	)		105,555			102,422			38,914			2,652		(4,804	)		139,184
Corporate general & admin		—		—			—		21,649			21,649			—			—			—		32,988			32,988
Operating income (loss)		76,845		27,046			1,713		(21,698	)		83,906			102,422			38,914			2,652		(37,792	)		106,196
Other (expense) income:
Other income:
Interest expense		—		(20	)		—		(3,173	)		(3,193	)		—			(30	)		—		(4,137	)		(4,167	)
Gain on sale of operations, net		51		101			—		—			152
Gain (loss) on sale of operations, net															(25	)		103			—		—			78
Other (expense) income, net		46		226			1		(2,737	)		(2,464	)		32			190			1		3,227			3,450
Total other (expense) income		97		307			1		(5,910	)		(5,505	)
Total other income															7			263			1		(910	)		(639	)
Income (loss) from continuing operations before income tax expense	$	76,942	$	27,353		$	1,714	$	(27,608	)	$	78,401		$	102,429		$	39,177		$	2,653	$	(38,702	)	$	105,557

	Six Months Ended June 30, 2019														Nine Months Ended September 30, 2019
	Financial Services			Benefits and Insurance Services			National Practices		Corporate and Other			Total			Financial Services			Benefits and Insurance Services			National Practices		Corporate and Other			Total
Revenue	$	339,517		$	148,382		$	17,597	$	—		$	505,496		$	493,311		$	225,342		$	26,633	$	—		$	745,286
Operating expenses		262,616			122,446			16,204		12,378			413,644			390,847			185,836			24,308		21,799			622,790
Gross margin		76,901			25,936			1,393		(12,378	)		91,852			102,464			39,506			2,325		(21,799	)		122,496
Corporate general & admin		—			—			—		22,246			22,246			—			—			—		33,916			33,916
Operating income (loss)		76,901			25,936			1,393		(34,624	)		69,606			102,464			39,506			2,325		(55,715	)		88,580
Other income (expense):
Other income:
Interest expense		—			(24	)		—		(2,964	)		(2,988	)		—			(38	)		—		(4,471	)		(4,509	)
Gain on sale of operations, net		547			—			—		—			547
Other income (expense), net		(202	)		195			1		5,955			5,949
Gain (loss) on sale of operations, net																563			—			—		(161	)		402
Other (expense) income, net																(188	)		204			1		12,699			12,716
Total other income		345			171			1		2,991			3,508			375			166			1		8,067			8,609
Income (loss) from continuing operations before income tax expense	$	77,246		$	26,107		$	1,394	$	(31,633	)	$	73,114		$	102,839		$	39,672		$	2,326	$	(47,648	)	$	97,189

We determine if a contract is a lease at inception. We have leases for office space and facilities, automobiles, and certain information technology equipment. All of our leases are classified as operating leases and the majority of which are for office space and facilities.

Supplemental balance sheet information related to the Company’s operating leases as of ~~June~~September 30, 2020 and December 31, 2019 was as follows (in thousands):

June 30, 2020

December 31, 2019

September 30, 2020

December 31, 2019

Weighted-average remaining lease term

6.7 years

6.9 years

6.8 years

6.9 years

Weighted-average discount rate

3.9%

3.6%

3.7

3.6

The components of lease expense and other lease information as of and during the three-month period ended ~~June~~September 30, 2020 and 2019 are as follows (in thousands):

	June 30, 2020		June 30, 2019		September 30, 2020		September 30, 2019
Operating lease cost	$	8,855	$	9,216	$	8,329	$	9,406
Cash paid for amounts included in measurement of lease liabilities
Operating cash flows from operating leases	$	9,539	$	9,199	$	7,773	$	9,535

The components of lease expense and other lease information as of and during the ~~six-month~~nine-month period ended ~~June~~September 30, 2020 and 2019 are as follows (in thousands):

	June 30, 2020		June 30, 2019		September 30, 2020		September 30, 2019
Operating lease cost	$	17,677	$	18,458	$	26,006	$	27,864
Cash paid for amounts included in measurement of lease liabilities
Operating cash flows from operating leases	$	18,802	$	18,459	$	26,575	$	27,994

Our leases have remaining lease terms of 1 year to 11 years. These leases generally contain renewal options for periods ranging from two to five years. Because the Company is not reasonably certain to exercise these renewal options, the options are not considered in determining the lease term, and associated potential option payments are excluded from lease payments.

A number of leased properties are owned indirectly by and leased from persons employed by the Company, none of whom are members of our senior management. In the aggregate, for the three and ~~six~~nine month periods ending ~~June~~September 30, 2020 and 2019, we made lease payments to those related parties of approximately ~~$0.5~~$0.6 million and ~~$0.5~~$0.6 million, respectively, and ~~$1.1~~$1.7 million and ~~$1.2~~$1.8 million, respectively.

The following table summarizes the maturity of our operating lease liabilities as of ~~June~~September 30, 2020 (in thousands):

	June 30, 2020			Operating Leases
2020	$	16,696		$	8,973
2021		32,817			35,003
2022		26,792			28,666
2023		25,066			26,258
2024		22,506			23,081
Thereafter		68,936			69,278
Total undiscounted lease payments		192,813			191,259
Less: imputed interest		(29,495	)		(22,770	)
Total lease liabilities	$	163,318		$	168,489

The following table summarizes the maturity of our operating lease commitments as of December 31, 2019 (in thousands):

	December 31, 2019			Operating Leases
2020	$	34,775		$	34,775
2021		32,371			32,371
2022		26,112			26,112
2023		24,273			24,273
2024		21,578			21,578
Thereafter		67,025			67,025
Total undiscounted lease payments		206,134			206,134
Less: imputed interest		(45,086	)		(45,086	)
Total lease liabilities	$	161,048		$	161,048

Effective July 1, 2020, we acquired substantially all the assets of Prince-Wood Insurance, L.L.C. (“PWI”), a provider of financial, insurance and advisory services based in Woodbridge, Virginia. Operating results will be reported in the Benefits and Insurance Services practice group. Annualized revenue is estimated to be $1.2 million.

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Unless the context otherwise requires, references in this Quarterly Report on Form 10-Q to “we”, “us”, “our”, "CBIZ" or the "Company" shall mean CBIZ, Inc., a Delaware corporation, and its operating subsidiaries.

The following discussion is intended to assist in the understanding of our financial position at ~~June~~September 30, 2020 and December 31, 2019, results of operations for the three months and ~~six~~nine months ended ~~June~~September 30, 2020 and 2019, and cash flows for the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019, and should be read in conjunction with the consolidated financial statements and related notes included elsewhere in this Quarterly Report on Form 10-Q and with our Annual Report on Form 10-K for the year ended December 31, 2019. This discussion and analysis contains forward-looking statements and should also be read in conjunction with the disclosures and information contained in “Forward-Looking Statements” included elsewhere in this Quarterly Report on Form 10-Q and in “Item 1A. Risk Factors” included in this Quarterly Report on Form 10-Q and the Annual Report on Form 10-K for the year ended December 31, 2019.

We provide professional business services, products and solutions that help our clients grow and succeed by better managing their finances and employees. These services are provided to businesses of various sizes, as well as individuals, governmental entities and not-for-profit enterprises throughout the United States and parts of Canada. We deliver integrated services through three practice groups: Financial Services, Benefits and Insurance Services, and National Practices. Refer to Note ~~13,~~13. Segment Disclosures, to the accompanying consolidated financial statements for a general description of services provided by each practice group.

Refer to the Annual Report on Form 10-K for the year ended December 31, 2019 for further discussion of our business and strategies, as well as the external relationships and regulatory factors that currently impact our operations.

In March 2020, the World Health Organization declared the outbreak of COVID-19 a pandemic as the disease spread throughout the world. As a provider of essential services, our primary concern is protecting the health and safety of our employees and the communities in which we operate while assuring the continuity of our business operations to serve our clients’ needs. The conditions surrounding the COVID-19 pandemic remain highly uncertain. The longer the pandemic and the governmental response remains impactful to economic activities in the United States and globally, the higher the possibility for a material adverse effect on our company. For this reason, we cannot reasonably estimate with any degree of certainty the future impact the COVID-19 pandemic may have on our results of operations, financial position, and liquidity. Nonetheless, the recurring and essential nature of the majority of our business services provides stability to our financial results, and through the third quarter of 2020, there has been no material adverse impact on our financial results. However, the noticeable increase in unemployment within our client base may impact volumes and demands for certain of our services.

~~We announced~~Starting in late February, we began to take a variety of measures to ensure the ongoing performance of our services to our clients while taking the necessary health and safety actions consistent with CDC ~~guidelines starting in late February.~~guidelines. As the COVID-19 situation evolved, these actions ultimately included bans on business travel, a migration to remote work conditions and multi-stage plans to bring our employees safely back to our offices. Our workforce is accustomed to remote work conditions and is equipped to continue to serve client needs throughout this period of time.

The widespread nature of these health related actions and the impact of these measures on the economy ~~will create~~created financial distress within our small and medium-size business client base and could cause a slowdown, write-down or write-off in client payments to us as a result. OnAs a precautionary measure, on March 25, 2020, we borrowed $210.0 million of the available capacity on our 2018 credit facility ~~as a precautionary measure~~ to preserve flexibility during this period of disruption and uncertainty. On May 21, 2020, we repaid $210.0 million that was borrowed during the first ~~quarter and as a result, at June~~quarter. At September 30, 2020, we have unrestricted cash and cash equivalents of ~~$9.6~~$6.1 million, a balance outstanding under our credit facility of ~~$120.0~~$110.0 million and available funds under credit facility of approximately ~~$270.4~~$284.0 million. We have taken a number of measures to control costs and expenditures including ~~suspension of~~temporarily suspending share repurchase ~~activity.~~activity during the second quarter and part of the third quarter of 2020. The high degree of uncertainty, coupled with the challenges of remote work conditions, has caused a slowdown in acquisition activity as we work with potential acquisition candidates to assess next steps. We believe that we have ample liquidity, and we believe we are in strong financial condition at ~~June~~September 30, 2020; however, depending upon the severity and duration, the COVID-19 pandemic presents potential ~~new~~ risks to our business, which could have a material adverse effect on our results of operation and financial condition.

The recurring and essential nature of the majority of our business services provides stability to our financial results, and through the second quarter of 2020, there has been no material adverse impact on our financial results. The deferral of tax-related filing deadlines as a result of the enactment of Coronavirus Aid, Relief, and Economic Security (“CARES”) Act will cause some tax compliance work to be delayed into third quarter. The sharp increase in unemployment within our client base will impact volumes and demand for certain of our services.

The conditions surrounding the COVID-19 pandemic remain highly uncertain. The longer the pandemic and the governmental response remains impactful to economic activities in the United States and globally, the higher the possibility for a material adverse effect on our company. For this reason, we cannot reasonably estimate with any degree of certainty the future impact the COVID-19 pandemic may have on our results of operations, financial position, and liquidity.

Revenue for the three months ended ~~June~~September 30, 2020 ~~increased~~decreased $1.4 million, or 0.6%, to ~~$236.9~~$238.4 million from ~~$235.5~~$239.8 million for the same period in 2019. The decrease was mainly attributable to lower same-unit revenue of $4.8 million, or 2.0%. Revenue from newly acquired operations, net of divestitures, contributed $3.4 million, or 1.4%, of incremental revenue for the three months ended September 30, 2020.

Revenue for the nine months ended September 30, 2020 increased $7.5 million, or 1.0%, to $752.8 million from $745.3 million for the same period in 2019. The increase in revenue was ~~driven primarily by~~mainly attributable to revenue from newly acquired operations, net of divestitures, ~~of $4.6 million, or 2.0%,~~ which ~~was offset by lower same-unit revenue of $3.2 million, or 1.4%.~~

~~Revenue for the six months ended June 30, 2020 increased $8.9~~contributed $13.2 million, or 1.8%, ~~to $514.4 million from $505.5 million for~~of the ~~same period in 2019. The increase was driven primarily by~~growth. Same-unit revenue ~~from newly acquired operations, net of divestitures, of $9.8~~decreased $5.7 million, or ~~1.9%, which was offset by lower same-unit revenue of $0.9 million, or 0.1%~~0.8%. A detailed discussion of revenue by practice group is included under “Operating Practice ~~Groups.”~~Groups”.

Income from continuing operations was ~~$21.5~~$20.1 million, or ~~$0.39~~$0.36 per diluted share, in the ~~second~~third quarter of 2020, compared to ~~$16.6~~$18.0 million, or ~~$0.30~~$0.32 per diluted share, in the ~~second~~third quarter of 2019. For the ~~first half of~~nine months ended September 30, 2020 income from continuing operations was ~~$58.3~~$78.4 million, or ~~$1.05~~$1.41 per diluted share, compared to ~~$54.2~~$72.2 million, or ~~$0.97~~$1.29 per diluted share, for the same period in 2019. Refer to “Results of Operations – Continuing Operations” for a detailed discussion of the components of income from continuing operations.

We completed ~~three~~five acquisitions during the ~~first half of~~nine months ended September 30, 2020. Refer to Note ~~11,~~11. Business Combinations, to the accompanying consolidated financial statements for further discussion of acquisitions.

We also have the financing flexibility and the capacity to actively repurchase shares of our common stock. We believe that repurchasing shares of our common stock can be a prudent use of our financial resources, and that investing in our stock is an attractive use of capital and an efficient means to provide value to our stockholders. We repurchased ~~1.2~~1.4 million shares of our common stock at a total cost of approximately ~~$31.1~~$34.8 million in the ~~first half of 2020, but suspended further repurchase activity in mid-March as the COVID-19 pandemic began to have a severe impact on macroeconomic conditions.~~nine months ended September 30, 2020.

During the first quarter of 2020, the CBIZ Board of Directors authorized the purchase of up to 5.0 million shares of our common stock under our Share Repurchase Program (the “Share Repurchase Program”), which may be suspended or discontinued at any time and expires on April 1, 2021. The shares may be purchased in open market, privately negotiated or Rule 10b5-1 trading plan purchases, which may include purchases from our employees, officers and directors, in accordance with the Securities and Exchange Commission (the “SEC”) rules. CBIZ management will determine the timing and amount of the transactions based on its evaluation of market conditions and other factors.

The following tables summarize total revenue for the three and ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 (in thousands except percentages).

	Three Months Ended June 30,																Three Months Ended September 30,
	2020		% of Total			2019		% of Total			$ Change			% Change			2020		% of Total			2019		% of Total			$ Change			% Change
Financial Services	$	154,083		65.0	%	$	154,373		65.6	%	$	(290	)		(0.2	)%	$	155,499		65.2	%	$	153,794		64.1	%	$	1,705			1.1	%
Benefits and Insurance Services		73,940		31.2	%		72,127		30.6	%		1,813			2.5	%		73,881		31.0	%		76,960		32.1	%		(3,079	)		(4.0	)%
National Practices		8,920		3.8	%		8,998		3.8	%		(78	)		(0.9	)%		9,009		3.8	%		9,036		3.8	%		(27	)		(0.3	)%
Total CBIZ	$	236,943		100.0	%	$	235,498		100.0	%	$	1,445			0.6	%	$	238,389		100.0	%	$	239,790		100.0	%	$	(1,401	)		(0.6	)%

	Six Months Ended June 30,															Nine Months Ended September 30,
	2020		% of Total			2019		% of Total			$ Change		% Change			2020		% of Total			2019		% of Total			$ Change		% Change
Financial Services	$	342,860		66.6	%	$	339,517		67.1	%	$	3,343		1.0	%	$	498,359		66.2	%	$	493,311		66.2	%	$	5,048		1.0	%
Benefits and Insurance Services		153,552		29.9	%		148,382		29.4	%		5,170		3.5	%		227,433		30.2	%		225,342		30.2	%		2,091		0.9	%
National Practices		17,986		3.5	%		17,597		3.5	%		389		2.2	%		26,995		3.6	%		26,633		3.6	%		362		1.4	%
Total CBIZ	$	514,398		100.0	%	$	505,496		100.0	%	$	8,902		1.8	%	$	752,787		100.0	%	$	745,286		100.0	%	$	7,501		1.0	%

A detailed discussion of same-unit revenue by practice group is included under “Operating Practice Groups.”

We sponsor a non-qualified deferred compensation plan, under which a CBIZ employee’s compensation deferral is held in a rabbi trust and invested accordingly as directed by the employee. Income and expenses related to the non-qualified deferred compensation plan are included in “Operating expenses”, “Gross margin” and “Corporate general and administrative expenses” and are directly offset by deferred compensation gains or losses in “Other income, ~~(expense),~~ net” in the accompanying Consolidated Statements of Comprehensive Income. The non-qualified deferred compensation plan has no impact on “Income from continuing operations before income tax expense” or diluted earnings per share from continuing operations.

	Three Months Ended June 30,												Three Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
Operating expenses	$	209,016		$	198,149		$	10,867			5.5	%	$	204,760		$	209,146		$	(4,386	)		(2.1	)%
Operating expenses % of revenue		88.2	%		84.1	%								85.9	%		87.2	%
Operating expenses excluding deferred compensation	$	196,784		$	201,156		$	(4,372	)		(2.2	)%	$	199,396		$	202,651		$	(3,255	)		(1.6	)%
Operating expenses excluding deferred compensation % of revenue		83.1	%		85.4	%								83.6	%		84.5	%

	Six Months Ended June 30,												Nine Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
Operating expenses	$	408,843		$	413,644		$	(4,801	)		(1.2	)%	$	613,603		$	622,790		$	(9,187	)		(1.5	)%
Operating expenses % of revenue		79.5	%		81.8	%								81.5	%		83.6	%
Operating expenses excluding deferred compensation	$	411,411		$	408,434		$	2,977			0.7	%	$	610,807		$	611,085		$	(278	)		(0.0	)%
Operating expenses excluding deferred compensation % of revenue		80.0	%		80.8	%								81.1	%		82.0	%

Three months ended ~~June~~September 30, 2020 compared to ~~June~~September 30, 2019. Total operating expenses for the ~~second~~third quarter of 2020 ~~increased~~decreased by ~~$10.9~~$4.4 million, or ~~5.5%~~2.1%, to ~~$209.0~~$204.8 million as compared to ~~$198.1~~$209.1 million in the ~~second~~third quarter of 2019. The non-qualified deferred compensation ~~increased~~accounted for $5.4 million of the operating expense ~~by $12.2 million~~ in the ~~second~~third quarter of 2020 as compared to ~~a reduction of $3.0~~$6.5 million ~~of expense~~ during the same period in 2019. Excluding the non-qualified deferred compensation expenses, operating expenses would have been $199.4 million and $202.7 million, or 83.6% and 84.5% of revenue, for the third quarter of 2020 and 2019, respectively.

The majority of our operating expenses relate to personnel costs, which includes (i) salaries and benefits, (ii) commissions paid to producers, (iii) incentive compensation, and (iv) stock-based compensation. Excluding the impact of deferred compensation, operating ~~expenses~~expense decreased during the third quarter of 2020 as compared to the same period in 2019, ~~due to~~primarily driven by lower travel and discretionary spending of ~~$6.8 million and other professional fees of $1.0~~$7.8 million offset by ~~approximately $3.4 million~~an increase in personnel ~~costs. Employee benefits, a component~~costs of ~~personnel costs, decreased by~~ approximately ~~$4.3 million primarily due to lower healthcare related costs.~~$4.5 million. Personnel costs are discussed in further detail under “Operating Practice ~~Groups.”~~Groups”.

~~Six~~Nine months ended ~~June~~September 30, 2020 compared to ~~June~~September 30, 2019. Total operating expenses for the ~~first half of~~nine months ended September 30, 2020 decreased by ~~$4.8~~$9.2 million, or ~~1.2%~~1.5%, to ~~$408.8~~$613.6 million as compared to ~~$413.6~~$622.8 million in the same period of 2019. The non-qualified deferred compensation ~~decreased operating expenses $2.6~~added $2.8 million of expense for the ~~first half of~~nine months ended September 30, 2020 ~~and increased operating expenses $5.2~~compared to $11.7 million during the same period in 2019. Excluding the non-qualified deferred compensation expenses, operating expenses would have been $610.8 million and $611.1 million, or 81.1% and 82.0% of revenue, for the nine months ending September 30, 2020 and 2019, respectively.

~~Personnel costs increased $8.1~~Excluding the impact of deferred compensation, operating expenses decreased $0.3 million primarily due to the impact of acquisitions. Employee benefits, a component of personnel costs, decreased by approximately $3.2 million primarily due to lower healthcare related costs. The increase in personnel cost was offset by lower travel and discretionary spending of ~~$7.6~~$12.9 million offset by an increase in personnel costs of approximately $12.6 million. ~~In addition, bad debt expense increased by $1.7 million primarily attributable to $2.2 million COVID-19 related adjustments for the first half of 2020.~~

	Three Months Ended June 30,												Three Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
G&A expenses	$	11,161		$	10,566		$	595			5.6	%	$	11,339		$	11,670		$	(331	)		(2.8	)%
G&A expenses % of revenue		4.7	%		4.5	%								4.8	%		4.9	%
G&A expenses excluding deferred compensation	$	9,687		$	10,909		$	(1,222	)		(11.2	)%	$	10,666		$	10,915		$	(249	)		(2.3	)%
G&A expenses excluding deferred compensation % of revenue		4.1	%		4.6	%								4.5	%		4.6	%

	Six Months Ended June 30,												Nine Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
G&A expenses	$	21,649		$	22,246		$	(597	)		(2.7	)%	$	32,988		$	33,916		$	(928	)		(2.7	)%
G&A expenses % of revenue		4.2	%		4.4	%								4.4	%		4.6	%
G&A expenses excluding deferred compensation	$	21,979		$	21,712		$	267			1.2	%	$	32,645		$	32,627		$	18			0.1	%
G&A expenses excluding deferred compensation % of revenue		4.3	%		4.3	%								4.3	%		4.4	%

Three months ended ~~June~~September 30, 2020 compared to ~~June~~September 30, 2019. The decrease in our G&A expenses excluding deferred compensation is primarily due to lower travel and discretionary spending of $0.6 million offset by higher personnel costs of ~~$0.9 million~~$0.4 million.

~~Six~~Nine months ended ~~June~~September 30, 2020 compared to ~~June~~September 30, 2019. Our G&A expenses excluding deferred compensation increased primarily due to higher ~~professional service fees of $0.5 million while~~ personnel costs ~~decreased~~of $0.1 million offset by ~~$0.3~~lower travel and discretionary spending of $0.1 million.

	Six Months Ended June 30,												Nine Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
Interest expense	$	(3,193	)	$	(2,988	)	$	(205	)		6.9	%	$	(4,167	)	$	(4,509	)	$	342			(7.6	)%
Gain on sale of operations, net		152			547			(395	)		(72.2	)%		78			402			(324	)		(80.6	)%
Other (expense) income, net (2)		(2,464	)		5,949			(8,413	)	NM
Other income, net⁽²⁾														3,450			12,716			(9,266	)	NM
Total other (expense) income, net	$	(5,505	)	$	3,508		$	(9,013	)	NM			$	(639	)	$	8,609		$	(9,248	)		(107.4	)%

Three and ~~six~~nine months ended ~~June~~September 30, 2020 compared with ~~June~~September 30, 2019. Our primary financing arrangement is the 2018 credit facility. For the ~~second~~third quarter of 2020, our average debt balance and interest rate was ~~$260.8~~$106.2 million and ~~2.39%~~2.60%, compared to ~~$171.7~~$166.8 million and ~~3.21%~~3.10% for the ~~second~~third quarter of 2019. For the ~~first half of~~nine months ended September 30, 2020, our average debt balance and interest rate was ~~$203.0~~$170.5 million and ~~2.43%~~2.46%, compared to ~~$161.5~~$163.3 million and ~~3.20%~~3.16% for the ~~first half of~~nine months ended September 30, 2019. The ~~increase~~decrease in interest expense for the third quarter ~~and six months ended June 30,~~ 2020 as compared to the same periods in 2019 was primarily driven by ~~higher~~lower average interest rates and debt balances. The decrease in interest expense for the nine months ended September 30, 2020 as compared to same period in 2019 was primarily driven by lower average interest rates. Our indebtedness is further discussed in Note 4,4. Debt and Financing Arrangements, to the accompanying consolidated financial statements.

Three and ~~six~~nine months ended ~~June~~September 30, 2020 compared with ~~June~~September 30, 2019. We sold a small book of business in the Benefits and Insurance practice group ~~during the first half of 2020 for a net gain of $0.1 million~~ and ~~$0.2 million for the three and six months ended June 30, 2020, respectively. We sold~~ a small accounting firm in the Financial Services practice group during the ~~first half of 2019~~nine months ended September 30, 2020 for a net gain of $0.1 ~~million and $0.5 million for~~million. During the ~~three and six~~nine months ended ~~June~~September 30, 2019, ~~respectively.~~ we sold a small accounting firm in the Financial Services practice group for a net gain of $0.4 million.

Three and ~~six~~nine months ended ~~June~~September 30, 2020 compared with ~~June~~September 30, 2019. For the ~~second~~third quarter of 2020, other income, ~~(expense),~~ net, includes a net gain of ~~$13.7~~$6.0 million associated with the non-qualified deferred compensation plan ~~as well as~~and a ~~$0.5~~$0.1 million net increase to the fair value of our contingent purchase price liability related to prior acquisitions. For the same period in 2019, other income, ~~(expense),~~ net, includes a net ~~loss~~gain of ~~$3.4~~$7.3 million associated with the non-qualified deferred compensation plan ~~as well as~~and a ~~$0.1~~$0.5 million net increase to the fair value of our contingent purchase price liability related to prior acquisitions.

For the ~~first half of~~nine months ended September 30, 2020, other income, ~~(expense),~~ net, includes a net ~~loss~~gain of ~~$2.9~~$3.1 million associated with the non-qualified deferred compensation plan as well as a ~~$0.2~~$0.1 million net decrease to the fair value of our contingent purchase price liability related to prior acquisitions. For the same period in 2019, other income, ~~(expense),~~ net, includes a net gain of ~~$5.7~~$13.0 million associated with the non-qualified deferred compensation plan as well as a ~~$0.2~~$0.3 million net ~~decrease~~increase to the fair value of our contingent purchase price liability related to prior acquisitions.

	Three Months Ended June 30,											Three Months Ended September 30,
	2020			2019			$ Change		% Change			2020			2019			$ Change		% Change
	(In thousands, except percentages)											(In thousands, except percentages)
Income tax expense	$	6,607		$	5,322		$	1,285		24.1	%	$	7,060		$	6,069		$	991		16.3	%
Effective tax rate		23.5	%		24.3	%							26.0	%		25.2	%

	Six Months Ended June 30,											Nine Months Ended September 30,
	2020			2019			$ Change		% Change			2020			2019			$ Change		% Change
	(In thousands, except percentages)											(In thousands, except percentages)
Income tax expense	$	20,060		$	18,935		$	1,125		5.9	%	$	27,120		$	25,004		$	2,116		8.5	%
Effective tax rate		25.6	%		25.9	%							25.7	%		25.7	%

Three and ~~six~~nine months ended ~~June~~September 30, 2020 compared with ~~June~~September 30, 2019. Income tax expense for the ~~second~~third quarter of 2020 was ~~$6.6~~$7.1 million, which resulted in an effective tax rate of ~~23.5%~~26.0%, compared to income tax expense of ~~$5.3~~$6.1 million, which resulted in an effective tax rate of ~~24.3%~~25.2%, for the ~~second~~third quarter of 2019.

Income tax expense for the ~~first half of~~nine months ended September 30, 2020 was ~~$20.1~~$27.1 million, which resulted in an effective tax rate of ~~25.6%~~25.7%, compared to income tax expense of ~~$18.9~~$25.0 million, which resulted in an effective tax rate of ~~25.9%~~25.7%, for the ~~first half of~~nine months ended September 30, 2019.

We deliver our integrated services through three practice groups: Financial Services, Benefits and Insurance Services, and National Practices. A description of these groups' operating results and factors affecting their businesses is provided below.

Same-unit revenue represents total revenue adjusted to reflect comparable periods of activity for acquisitions and divestitures. Divested operations represent operations that did not meet the criteria for treatment as discontinued operations.

	Three Months Ended June 30,												Three Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
Revenue
Same-unit	$	152,836		$	154,373		$	(1,537	)		(1.0	)%	$	153,198		$	153,359		$	(161	)		(0.1	)%
Acquired businesses		1,247			—			1,247						2,301			—			2,301
Divested operations														—			435			(435	)
Total revenue	$	154,083		$	154,373		$	(290	)		(0.2	)%	$	155,499		$	153,794		$	1,705			1.1	%
Operating expenses		127,417			128,158			(741	)		(0.6	)%		129,922			128,231			1,691			1.3	%
Gross margin	$	26,666		$	26,215		$	451			1.7	%	$	25,577		$	25,563		$	14			0.1	%
Gross margin percent		17.3	%		17.0	%								16.4	%		16.6	%

	Six Months Ended June 30,												Nine Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
Revenue
Same-unit	$	340,221		$	339,517		$	704			0.2	%	$	493,419		$	492,876		$	543			0.1	%
Acquired businesses		2,639			—			2,639						4,940			—			4,940
Divested operations														—			435			(435	)
Total revenue	$	342,860		$	339,517		$	3,343			1.0	%	$	498,359		$	493,311		$	5,048			1.0	%
Operating expenses		266,015			262,616			3,399			1.3	%		395,937			390,847			5,090			1.3	%
Gross margin	$	76,845		$	76,901		$	(56	)		(0.1	)%	$	102,422		$	102,464		$	(42	)		(0.0	)%
Gross margin percent		22.4	%		22.7	%								20.6	%		20.8	%

Three months ended ~~June~~September 30, 2020 compared to ~~June~~September 30, 2019

The Financial Services practice group revenue during the ~~second~~third quarter of 2020 ~~decreased~~grew by ~~0.2%~~1.1% to ~~$154.1~~$155.5 million from ~~$154.4~~$153.8 million in the ~~second~~third quarter of 2019, primarily reflecting the impact of acquired businesses, net of divestitures, of $1.9 million offset by lower same-unit revenue of ~~$1.5~~$0.2 million, or ~~1.0%~~0.1%. Same-unit revenue decreased $4.0 million in those units that provide project work and consulting services while those units providing traditional accounting and tax related services increased by $2.5 million. Acquired businesses contributed approximately $1.2 million of incremental revenue.Refer to Note 11. Business Combinations, to the accompanying consolidated financial statements for further discussions on acquisitions.

We provide a range of services to affiliated CPA firms under joint referral and administrative service agreements (“ASAs”). Fees earned under the ASAs are recorded as revenue in the accompanying Consolidated Statements of Comprehensive Income and were approximately ~~$39.7~~$35.0 million and ~~$41.8~~$33.8 million for the three months ended ~~June~~September 30, 2020 and 2019, respectively.

Operating expenses ~~decreased~~increased by ~~$0.7~~$1.7 million, or ~~0.6%~~1.3%, during the ~~second~~third quarter of ~~2020.~~2020 primarily driven by higher personnel costs. Operating expense as a percentage of revenue ~~decreased~~increased to ~~82.7%~~83.6% from ~~83.0% for the prior year period, primarily~~83.4% due to higher personnel costs of $7.0 million, or 6.7%, with acquisitions contributing approximately ~~$4.5~~$1.2 million to the increase in personnel costs. The increase in personnel costs was offset by lower travel and discretionary spending ~~offset by $3.6 million higher personnel cost driven by an increase in traditional accounting and tax related services,~~ of ~~which $0.9 million was contributed by acquired businesses.~~$5.3 million.

~~Six~~Nine months ended ~~June~~September 30, 2020 compared to ~~June~~September 30, 2019

Revenue for the ~~first half of~~nine months ended September 30, 2020 grew by 1.0% to ~~$342.9~~$498.4 million from ~~$339.5~~$493.3 million in 2019. Same-unit growth of ~~$0.7~~$0.5 million, or ~~0.2%~~0.1%, ~~was driven by units providing traditional accounting and tax related services which increased by $2.2 million. Same-unit~~with business acquisitions, net of divestitures, contributing approximately $4.5 million of incremental revenue ~~decreased $1.5 million in those units that provide project work and consulting services. Acquired businesses contributed approximately $2.6 million incremental revenue.~~for the nine months ended September 30, 2020. Refer to Note 11. Business Combinations, to the accompanying consolidated financial statements for further discussions on acquisitions.

Fees earned under the ASAs, as described above, were ~~$92.4~~approximately $127.4 million and ~~$92.0~~$125.6 million for the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019, respectively.

Operating expenses increased by ~~$3.4~~$5.1 million, or 1.3%, for the ~~six~~nine months ended ~~June~~September 30, ~~2020.~~2020 primarily driven by higher personnel cost. Operating expense as a percentage of revenue increased to ~~77.6%~~79.4% from ~~77.3% for the prior year period, primarily due to higher~~79.2% with personnel costs increasing by $11.9 million, or 3.7%, of ~~$4.8 million.~~which acquisitions contributed approximately $3.1 million to the increase in personnel costs. The increase in personnel costs was attributable to an increase in traditional accounting and tax related services, of which $1.9 million was contributed by acquired businesses. Operating expenses also included higher bad debt expense of $2.2 million as a result of COVID-19 which waspartially offset by ~~lower professional services,~~a reduction in travel and other discretionary spending of ~~$3.6~~approximately $6.8 million.

	Three Months Ended June 30,												Three Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
Revenue
Same-unit	$	70,320		$	71,876		$	(1,556	)		(2.2	)%	$	72,163		$	76,733		$	(4,570	)		(6.0	)%
Acquired businesses		3,577			—			3,577						1,718			—			1,718
Divested operations		43			251			(208	)					—			227			(227	)
Total revenue	$	73,940		$	72,127		$	1,813			2.5	%	$	73,881		$	76,960		$	(3,079	)		(4.0	)%
Operating expenses		61,283			61,075			208			0.3	%		62,013			63,390			(1,377	)		(2.2	)%
Gross margin	$	12,657		$	11,052		$	1,605			14.5	%	$	11,868		$	13,570		$	(1,702	)		(12.5	)%
Gross margin percent		17.1	%		15.3	%								16.1	%		17.6	%

	Six Months Ended June 30,												Nine Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
Revenue
Same-unit	$	146,104		$	148,131		$	(2,027	)		(1.4	)%	$	218,267		$	224,864		$	(6,597	)		(2.9	)%
Acquired businesses		7,405			—			7,405						9,166			—			9,166
Divested operations		43			251			(208	)					—			478			(478	)
Total revenue	$	153,552		$	148,382		$	5,170			3.5	%	$	227,433		$	225,342		$	2,091			0.9	%
Operating expenses		126,506			122,446			4,060			3.3	%		188,519			185,836			2,683			1.4	%
Gross margin	$	27,046		$	25,936		$	1,110			4.3	%	$	38,914		$	39,506		$	(592	)		(1.5	)%
Gross margin percent		17.6	%		17.5	%								17.1	%		17.5	%

Three months ended ~~June~~September 30, 2020 compared to ~~June~~September 30, 2019

The Benefits and Insurance Services practice group revenue during the ~~second~~third quarter of 2020 ~~increased~~decreased by ~~$1.8~~$3.1 million, or ~~2.5%~~4.0%, to $73.9 million compared to ~~$72.1~~$77.0 million for the same period in ~~2019.~~2019, primarily due to a decrease in same-unit revenue of $4.6 million, or 6.0%, primarily driven by payroll, property and casualty group and retirement plan services. Acquired businesses ~~net of divestures,~~ contributed ~~$3.4~~$1.7 million in incremental revenue ~~with same-unit revenue decreasing $1.6 million due to lower non-recurring transactional revenue~~ for the ~~second~~third quarter of 2020.Refer to Note 11. Business Combinations, to the accompanying consolidated financial statements for further discussions on acquisitions.

Operating expenses ~~increased~~decreased by ~~$0.2~~$1.4 million, or ~~0.3%~~2.2%, during the ~~second~~third quarter of 2020. Operating expense as a percentage of revenue ~~decreased~~increased to ~~82.9%~~83.9% from ~~84.7%~~82.4% for the same period in 2020, primarily due to lower revenue. Personnel costs increased by $0.3 million, or 0.5%, which was offset by lower travel and discretionary spending of ~~revenue~~$1.7 million.

Revenue for the nine months ended September 30, 2020 increased by $2.1 million, or 0.9%, to $227.4 million compared to $225.3 million for the same period in 2019, primarily due to higher revenue. Personnel costs increased by $2.2 million which was attributed to acquired businesses. The increase in personnel cost was offset by a decrease of $2.0 million in other professional services, travel and discretionary spending.

~~Revenue for the first half of 2020 increased by $5.2 million, or 3.5%, to $153.6 million compared to $148.4 million for the same period in 2019. The increase is primarily due to acquired~~incremental revenue contributed from acquisitions. Acquired businesses ~~net of divestitures, contributing $7.2~~contributed $9.2 million in incremental revenue for the ~~first half of 2020, offset~~nine months ended September 30, 2020. Same-unit revenue decreased by ~~a decrease in same-unit revenue of $2.0~~$6.6 million, or ~~1.4%~~2.9%, ~~caused~~primarily driven by ~~a decrease in non-recurring transactional~~decreased revenue ~~as well as decrease~~ from our ~~core benefit~~payroll group, property and ~~insurance~~casualty group and retirement plan services. Refer to Note 11. Business Combinations, to the accompanying consolidated financial statements for further discussions on acquisitions.

Operating expenses increased by ~~$4.1~~$2.7 million, or ~~3.3%~~1.4%, for the ~~six~~nine months ended ~~June~~September 30, 2020. Operating expense as a percentage of revenue ~~decreased~~increased to ~~82.4%~~82.9% from 82.5% ~~of revenue for~~in the prior ~~year due to the same factors as discussed above in the quarterly section.~~year. Personnel costs increased by ~~$5.8~~$6.0 million, or 4.3%, with acquisitions contributing ~~$4.1~~approximately $5.0 million to the increase in personnel costs. The increase in personnel ~~costs~~cost was partially offset by ~~a decrease of $1.7 million~~savings in ~~other professional services,~~ travel and other discretionary ~~expenses.~~spending of approximately $3.9 million.

	Three Months Ended June 30,												Three Months Ended September 30,
	2020			2019			$ Change			% Change			2020			2019			$ Change			% Change
	(In thousands, except percentages)												(In thousands, except percentages)
Same-unit revenue	$	8,920		$	8,998		$	(78	)		(0.9	)%	$	9,009		$	9,036		$	(27	)		(0.3	)%
Operating expenses		7,990			8,204			(214	)		(2.6	)%		8,070			8,104			(34	)		(0.4	)%
Gross margin	$	930		$	794		$	136			17.1	%	$	939		$	932		$	7			0.8	%
Gross margin percent		10.4	%		8.8	%								10.4	%		10.3	%

	Six Months Ended June 30,											Nine Months Ended September 30,
	2020			2019			$ Change		% Change			2020			2019			$ Change		% Change
	(In thousands, except percentages)											(In thousands, except percentages)
Same-unit revenue	$	17,986		$	17,597		$	389		2.2	%	$	26,995		$	26,633		$	362		1.4	%
Operating expenses		16,273			16,204			69		0.4	%		24,343			24,308			35		0.1	%
Gross margin	$	1,713		$	1,393		$	320		23.0	%	$	2,652		$	2,325		$	327		14.1	%
Gross margin percent		9.5	%		7.9	%							9.8	%		8.7	%

Three and ~~six~~nine months ended ~~June~~September 30, 2020 compared to ~~June~~September 30, 2019

The National Practices group is primarily driven by a cost-plus contract with a single client, which has existed since 1999. The cost-plus contract is a five year contract with the most recent renewal through December 31, 2023. Revenues from this single client accounted for approximately 75% of the National Practice group’s revenue. For the ~~second quarter and first half of~~three months ended September 30, 2020, revenue ~~decreased~~was flat and for the nine months ended September 30, 2020, revenue increased by ~~$0.1 million, or 0.9%, and increased~~ $0.4 million, or ~~2.2%~~1.4%, ~~respectively,~~ while operating expenses ~~decreased $0.2 million, or 2.6%, and increased $0.1 million, or 0.4%.~~remained flat in both periods.

Our principal sources of liquidity are cash generated from operating activities and financing activities. Our cash flows from operating activities are driven primarily by our operating results and changes in our working capital requirements while our cash flows from financing activities are dependent upon our ability to access credit or other capital. We historically maintain low cash levels and apply any available cash to pay down the outstanding debt balance. During the first quarter 2020, we drew $210.0 million on our existing line of credit in response to the evolving COVID-19 pandemic and the uncertainty related to macroeconomic conditions and financial markets. We repaid the $210.0 million in the second quarter as we were generating sufficient cash flow to support our working capital, ongoing operating needs and other general corporate purposes.

We historically experience a use of cash to fund working capital requirements during the first quarter of each fiscal year. This is primarily due to the seasonal accounting and tax services period under the Financial Services practice group. Upon completion of the seasonal accounting and tax services period, cash provided by operations during the remaining three quarters of the fiscal year substantially exceeds the use of cash in the first quarter of the fiscal year.

Accounts receivable balances increase in response to the ~~increase in~~ first quarter revenue generated by the Financial Services practice group. A significant amount of this revenue is billed and collected in subsequent quarters. ~~During the three and six months ended June 30, 2020, we recorded $0.2 million and $2.2 million, respectively, of additional bad debt expense due to the impact caused by the COVID-19 pandemic.~~ Days sales outstanding (“DSO”) from continuing operations represent accounts receivable and unbilled revenue (net of realization adjustments) at the end of the period, divided by trailing twelve months daily revenue. We provide DSO data because such data is commonly used as a performance measure by analysts and investors and as a measure of our ability to collect on receivables in a timely manner. DSO was 87 days and 9094 days at ~~June~~September 30, 2020 and 2019, respectively. DSO at December 31, 2019 was 75 days.

The following table presents selected cash flow information (in thousands). For additional details, refer to the accompanying Consolidated Statements of Cash ~~Flows:~~Flows.

	Six Months Ended June 30,						Nine Months Ended September 30,
	2020			2019			2020			2019
Net cash provided by operating activities	$	55,523		$	19,580		$	81,796		$	49,414
Net cash provided by (used in) investing activities		12,807			(10,879	)
Net cash used in investing activities								(9,491	)		(24,691	)
Net cash used in financing activities		(70,560	)		(42,076	)		(94,058	)		(56,473	)
Net decrease in cash, cash equivalents and restricted cash	$	(2,230	)	$	(33,375	)
Net increase in cash, cash equivalents and restricted cash							$	(21,753	)	$	(31,750	)

Cash provided by operating activities was ~~$55.5~~$81.8 million during the ~~six~~nine months ended ~~June~~September 30, 2020 primarily due to $58.3 million of net income and certain non-cash items, such as depreciation and amortization expense, totaling $18.5 million. This cash inflow was offset by $21.3 million cash used to fund working capital needs. Cash provided by operating activities was $19.6 million during the six months ended June 30, 2019 primarily due to $54.1$78.4 million of net income and certain non-cash items, such as depreciation and amortization expense, totaling approximately ~~$15.8~~$24.0 million. This cash inflow was offset by ~~$50.1~~$20.6 million cash used to fund accounts receivable and other working capital needs. Cash provided by operating activities was $49.4 million during the nine months ended September 30, 2019 primarily due to net income of $71.9 million and certain non-cash items, such as depreciation and amortization expense, of $25.6 million in aggregate. This cash inflow was offset by working capital use of cash of $47.7 million to fund operations.

Cash ~~provided by~~used in investing activities for the ~~first half of~~nine months ended September 30, 2020 consisted primarily of $33.8 million net cash used for acquisitions, $9.5 million capital expenditures, offset by proceeds from ~~the~~ sales and maturities of client fund investments of $25.3 million and a net increase in funds held for clients of 3.1 million. This was offset by net cash used in investing activities for business acquisitions of $7.9 million, purchases of client fund investments of $3.4 million and capital expenditures of $5.3$33.0 million. Cash used in investing activities for the ~~first half of~~nine months ended September 30, 2019 consisted primarily of ~~$6.9~~$11.7 million net cash used for acquisitions, $10.3 million capital expenditures, and $3.0 million net activity related to funds held for ~~clients and $1.3 million used for business acquisitions.~~clients.

The balances in funds held for clients and client fund obligations can fluctuate with the timing of cash receipts and the related cash payments. The nature of these accounts is further described in Note 1,1. Organization and Summary of Significant Accounting Policies, to the consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2019.

Cash used in financing activities for the ~~first half of~~nine months ended September 30, 2020 primarily consisted of ~~$50.8~~$57.5 million net decrease in client fund obligations, ~~$31.1~~$34.1 million used to repurchase our common stock, as well as ~~$6.2~~$11.2 million in contingent consideration payments related to prior acquisitions, partially offset by ~~$14.5~~$4.5 million in net proceeds from additional borrowings under our 2018 credit facility.

Cash used in financing activities for the ~~first half of~~nine months ended September 30, 2019 primarily consisted of ~~$34.9~~$45.8 million net decrease in client fund obligations, ~~$21.7~~$22.8 million used to repurchase our common stock, as well as ~~$11.7~~$16.9 million in contingent consideration payments related to prior acquisitions, partially offset by ~~$23.5~~$24.5 million in net proceeds from additional borrowings under our 2018 credit facility.

At ~~June~~September 30, 2020, we had ~~$120.0~~$110.0 million outstanding under the 2018 credit facility as well as letters of credit and performance guarantees totaling ~~$3.6~~$1.7 million. Available funds under the 2018 credit facility, based on the terms of the commitment, were approximately ~~$270.4~~$284.0 million at ~~June~~September 30, 2020. The weighted average interest rate under the 2018 credit facility was ~~2.43%~~2.46% in the first ~~half~~nine months of 2020, compared to ~~3.20%~~3.16% for the same period in 2019. The 2018 credit facility allows for the allocation of funds for future strategic initiatives, including acquisitions and the repurchase of our common stock, subject to the terms and conditions of the 2018 credit facility.

We are required to meet certain financial covenants with respect to (i) total leverage ratio and (ii) a minimum fixed charge coverage ratio. We are in compliance with our covenants as of ~~June~~September 30, 2020. Our ability to service our debt and to fund future strategic initiatives will depend upon our ability to generate cash in the future.

For further discussion regarding our 2018 credit facility and debt, refer to Note 4. Debt and Financing Arrangements, to the accompanying consolidated financial statements.

During the ~~first half of~~nine months ended September 30, 2020, we completed ~~three~~five acquisitions. Refer to Note ~~11,~~11. Business Combinations, to the accompanying consolidated financial statements for further discussion on acquisitions. We also have the financing flexibility and ~~the~~ capacity to actively repurchase shares of our common stock. We believe that repurchasing shares of our common stock is a prudent use of our financial resources, and that investing in our stock is an attractive use of capital and an efficient means to provide value to our stockholders. During the ~~first half of~~nine months ended September 30, 2020, we repurchased ~~1.2~~1.4 million shares of our common stock at a total cost of approximately ~~$31.1 million, but suspended further repurchase activities in mid-March as the COVID-19 pandemic began to have a severe impact on macroeconomic conditions.~~$34.8 million.

We maintain administrative service agreements with independent CPA firms (as described more fully under “Business – Financial Services” and in Note 1. Basis of Presentation and Significant Accounting Policies, to the consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2019), which qualify as variable interest entities. The accompanying consolidated financial statements do not reflect the operations or accounts of variable interest entities as the impact is not material to the financial condition, results of operations, or cash flows of CBIZ.

We provide letters of credit to landlords (lessors) of our leased premises in lieu of cash security deposits, which totaled $1.7 million and $1.3 million at ~~both June~~September 30, 2020 and December 31, ~~2019.~~2019, respectively. In addition, we provide license bonds to various state agencies to meet certain licensing requirements. The amount of license bonds outstanding at ~~both June~~September 30, 2020 and December 31, 2019 totaled $2.3 ~~million.~~million, respectively.

We have various agreements under which it may be obligated to indemnify the other party with respect to certain matters. Generally, these indemnification clauses are included in contracts arising in the normal course of business under which we customarily agree to hold the other party harmless against losses arising from a breach of representations, warranties, covenants or agreements, related to matters such as title to assets sold and certain tax matters. Payment by us under such indemnification clauses is generally conditioned upon the other party making a claim. Such claims are typically subject to challenge by us and to dispute resolution procedures specified in the particular contract. Further, our obligations under these agreements may be limited in terms of time and/or amount and, in some instances, we may have recourse

against third parties for certain payments made by us. It is not possible to predict the maximum potential amount of future payments under these indemnification agreements due to the conditional nature of our obligations and the unique facts of each particular agreement. Historically, we have not made any payments under these agreements that have been material individually or in the aggregate. As of ~~June~~September 30, 2020, we are not aware of any material obligations arising under indemnification agreements that would require payment.

The SEC defines critical accounting policies as those that are most important to the portrayal of a company’s financial condition and results and that require management’s most difficult, subjective or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain.

Our discussion and analysis of our results of operations, financial condition and liquidity are based upon our consolidated financial statements, which have been prepared in accordance with U.S. generally accepted accounting principles. The preparation of these financial statements requires us to make estimates and judgments that affect the amounts of assets and liabilities, revenues and expenses and disclosure of contingent assets and liabilities as of the date of the financial statements. As more information becomes known, these estimates and assumptions could change, which would have an impact on actual results that may differ materially from these estimates and judgments under different assumptions. We have not made any changes in estimates or judgments that have had a significant effect on the reported amounts as previously disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019.

Refer to Note 2. New Accounting Pronouncements, to the accompanying consolidated financial statements for a discussion of recently issued accounting pronouncements.

This Quarterly Report on Form 10-Q contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). All statements other than statements of historical fact included in this Quarterly Report, including without limitation, "Management's Discussion and Analysis of Financial Condition and Results of Operations" regarding our financial position, business strategy and plans and objectives for future performance are forward-looking statements. You can identify these statements by the fact that they do not relate strictly to historical or current facts. Forward-looking statements are commonly identified by the use of such terms and phrases as "intends", "believes", "estimates", "expects", "projects", "anticipates", "foreseeable future", "seeks", and words or phrases of similar import in connection with any discussion of future operating or financial performance. In particular, these include statements relating to future actions, future performance or results of current and anticipated services, sales efforts, expenses, and financial results. From time to time, we also may provide oral or written forward-looking statements in other materials we release to the public. Any or all of our forward-looking statements in this Quarterly Report on Form 10-Q and in any other public statements that we make, are subject to certain risks and uncertainties that could cause actual results to differ materially from those projected. Such risks and uncertainties include, but are not limited to, the impact of COVID-19 on the Company’s business and operations and those of our clients; the Company’s ability to adequately manage and sustain its growth; the Company’s dependence on the current trend of outsourcing business services; the Company’s dependence on the services of its CEO and other key employees; competitive pricing pressures; general business and economic conditions; and changes in governmental regulation and tax laws affecting the Company’s insurance business or its business service operations. Such forward-looking statements can be affected by inaccurate assumptions we might make or by known or unknown risks and uncertainties. Should one or more of these risks or assumptions materialize, or should the underlying assumptions prove incorrect, actual results may vary materially from those anticipated, estimated or projected.

Consequently, no forward-looking statement can be guaranteed. A more detailed description of risk factors may be found in “Item 1A. Risk Factors” of this Quarterly Report on Form 10-Q and our Annual Report on Form 10-K for the year ended December 31, 2019. Except as required by the federal securities laws, we undertake no obligation to publicly update forward-looking statements, whether as a result of new information, future events or otherwise. You are advised, however, to consult any further disclosures we make on related subjects in our filings with the SEC, such as quarterly, periodic and annual reports.

Our floating rate debt under our 2018 credit facility exposes us to interest rate risk. Interest rate risk results when the maturity or repricing intervals of interest-earning assets and interest-bearing liabilities are different. A change in the Federal Funds Rate, or the reference rate set by Bank of America, N.A., would affect the rate at which we could borrow funds under the credit facility. Balance outstanding under our credit facility at ~~June~~September 30, 2020 was ~~$120.0~~$110.0 million, of which ~~$25.0~~$15.0 million is subject to rate risk. If market rates were to increase or decrease 100 basis points from the levels at ~~June~~September 30, ~~2020,~~2019, interest expense would increase or decrease approximately ~~$0.3~~$0.2 million annually.

We do not engage in trading market risk sensitive instruments. We periodically use interest rate swaps to manage interest rate risk exposure. The interest rate swaps effectively modify our exposure to interest rate risk, primarily through converting portions of its floating rate debt under the credit facility to a fixed rate basis. These agreements involve the receipt or payment of floating rate amounts in exchange for fixed rate interest payments over the life of the agreements without an exchange of the underlying principal amounts.

At ~~June~~September 30, 2020, we had four interest rate swaps with notional values, fixed rates of interest and expiration dates of (i) $10.0 million – 1.120% - February 2021, (ii) $20.0 million – 1.770% - May 2022, (iii) $15.0 million – 2.640% - June 2023, and (iv) $50.0 million – 0.885% - April 2025, respectively. Management will continue to evaluate the potential use of interest rate swaps as we deem appropriate under certain operating and market conditions. We do not enter into derivative instruments for trading or speculative purposes.

In connection with the services provided by our payroll operations, funds collected from our clients’ accounts in advance are segregated and may be invested in short-term investments, such as corporate and municipal bonds. In accordance with our investment policy, all investments carry an investment grade rating at the time of the initial acquisition, and are classified as available-for-sale securities. At each respective balance sheet date, these investments are adjusted to fair value with fair value adjustments being recorded to other comprehensive income or loss and reflected in the accompanying Consolidated Statements of Comprehensive Income for the respective period. If an investment is deemed to be other-than-temporarily impaired due to credit loss, then the adjustment is recorded to “Other income (expense), net” in the accompanying Consolidated Statements of Comprehensive Income. Refer to Note 6. Financial Instruments, and Note 7. Fair Value Measurements, to the accompanying consolidated financial statements for further discussion regarding these investments and the related fair value assessments.

Management has evaluated the effectiveness of our disclosure controls and procedures (“Disclosure Controls”) as of the end of the period covered by this report. This evaluation (“Controls Evaluation”) was done with the participation of the Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”). Disclosure Controls are controls and other procedures of an issuer that are designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms. Disclosure Controls include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in the reports that we file under the Exchange Act is accumulated and communicated to management, including the CEO and CFO as appropriate, to allow timely decisions regarding required disclosure.

Management, including our CEO and CFO, does not expect that our Disclosure Controls or our internal control over financial reporting (“Internal Controls”) will prevent all error and all fraud. Although our Disclosure Controls are designed to provide reasonable assurance of achieving their objective, a control system, no matter how well conceived and operated, can provide only reasonable, but not absolute, assurance that the objectives of a control system are met. Further, any control system reflects limitations on resources, and the benefits of a control system must be considered relative to its costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within CBIZ have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty and that breakdowns can occur because of simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of a control. A design of a control system is also based upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; over time, controls may become inadequate because of changes in conditions, or the degree of compliance with the policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and may not be detected.

Our Disclosure Controls are designed to provide reasonable assurance of achieving their objectives and, based upon the Controls Evaluation, our CEO and CFO have concluded that as of the end of the period covered by this report, CBIZ’s Disclosure Controls were effective at that reasonable assurance level.

~~There were no changes in~~Effective July 1, 2020, we implemented a new cloud-based accounting and financial reporting solution, which included general ledger, accounts payable, and fixed assets applications. Prior to the implementation, as of June 30, 2020, we have successfully performed various end-user acceptance testing, including but not limited to, data validation, security, and employee training. The implementation of a new accounting and financial reporting solution could potentially affect the processes that constitute our internal control over financial reporting ~~during~~and will require testing of such controls for effectiveness. During the quarter ended ~~June~~September 30, 2020, ~~that~~we have ~~materially affected, or are reasonably likely~~performed various testing of internal controls for effectiveness and will continue to ~~materially affect, our internal control over financial reporting.~~perform such testing through the end of 2020. We also implemented internal controls to ensure we adequately evaluated our current expected credit losses on financial assets measured at amortized cost and properly assessed the impact of the new accounting standard that was adopted on January 1, 2020. There were no significant changes to our internal control over financial reporting due to the adoption of the standard. Refer to Note 2,2. New Accounting Pronouncements, for further information. We have not experienced any material impact to our internal controls over financial reporting despite the fact that a portion of our employees are working remotely due to the COVID-19 pandemic.

Starting July 1, 2020, we are launching a new cloud-based accounting and financial reporting solution which includes general ledger, accounts payable, and fixed assets applications. As of June 30, 2020, we have successfully performed various end-user acceptance testing, including but not limited to, data validation, security, and employee training. However, the implementation of a new accounting and financial reporting solution could potentially affect the processes that constitute our internal controls over financial reporting and will require testing of such controls for effectiveness in the third quarter 2020.

Information regarding certain legal proceedings in which we are involved is incorporated by reference from Note 5, Commitments and Contingencies, to the accompanying consolidated financial statements.

In addition to the other information set forth in this Quarterly Report, you should carefully consider the factors discussed under “Risk Factors” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019 as filed with the SEC. These risks could materially and adversely affect the business, financial condition and results of operations of CBIZ.

The widespread outbreak of a communicable illness or any other public health crisis could adversely affect our business, results of operations and financial condition.

We may face risks related to public health threats or widespread outbreak of a communicable illness. A widespread outbreak of a communicable disease or a public health crisis could adversely affect the global and domestic economy and our business partners’ ability to conduct business in the United States for an indefinite period of time. For example, in March 2020, the World Health Organization declared a new strain of coronavirus (“COVID-19”) a pandemic. The global spread of COVID-19 has negatively impacted the global economy and disrupted both financial markets and international trade. The COVID-19 pandemic resulted in increased unemployment levels and significantly impacted global supply chain. In addition, federal, state, and local governments have implemented various mitigation measures, including travel restrictions, restrictions on public gatherings, shelter-in-place restrictions, and limitations on business activities. Although we are considered an essential business, some of these actions have adversely impacted the ability of our employees, contractors, suppliers, customers, and other business partners to conduct business activities, and could ultimately do so for an indefinite period of time. This could have a material adverse effect on our results of operations, financial condition, and liquidity, and will depend on numerous factors that we may not be able to predict, including:

During the ~~first half of~~nine months ended September 30, 2020, approximately 81 thousand shares of our common stock were issued as payment for contingent consideration for previous acquisitions. The ~~above referenced~~foregoing shares were issued in transactions not involving a public offering in reliance on the exemption from registration afforded by Section 4(a)(2) of the Securities Act. The persons to whom the shares were issued had access to full information about the Company and represented that they acquired the shares for their own account and not for the purpose of distribution. The certificates for the shares contain a restrictive legend advising that the shares may not be offered for sale, sold, or otherwise transferred without having first been registered under the Securities Act or pursuant to an exemption from the Securities Act.

On February 6, 2020, our Board of Directors authorized the continuation of the Share Repurchase Program, which has been renewed annually for the past sixteen years. It iswas effective beginning April 1, 2020, ~~to which~~and the amount of shares to be purchased ~~will be~~was reset to 5 million, and expires one year from the effective date. The Share Repurchase Program allows us to purchase shares of our common stock (i) in the open market, (ii) in privately negotiated transactions, and (iii) under Rule 10b5-1 trading plans. Privately negotiated transactions may include purchases from our employees, Officers and Directors, in accordance with SEC rules. Rule 10b5-1 trading plans allow for repurchases during periods when we would not normally be active in the trading market due to regulatory restrictions. The Share Repurchase Program does not obligate us to acquire any specific number of shares and may be suspended at any time.

Shares repurchased during the three months ended ~~June~~September 30, 2020 (reported on a trade-date basis) are summarized in the table below (in thousands, except per share data). ~~During the second quarter of 2020, approximately 70 thousand shares were purchased from stock plan recipients in lieu of cash to satisfy certain tax obligations under the 2019 Plan.~~ Average price paid per share includes fees and commissions.

Issuer Purchases of Equity Securities

Second Quarter Purchases

Total
Number of
Shares
Purchased

Average
Price Paid
Per
Share

Total Number of
Shares
Purchased as
Part of Publicly
Announced Plan

Maximum
Number of
Shares That
May Yet Be
Purchased
Under the Plan

April 1 – April 30, 2020

—

$
—

—

5,000

May 1 – May 31, 2020

70

$
22.45

70

4,930

June 1 – June 30, 2020

—

$
—

—

4,930

Second quarter purchases

70

$
22.45

70

	Issuer Purchases of Equity Securities
Third Quarter Purchases	Total Number of Shares Purchased		Average Price Paid Per Share		Total Number of Shares Purchased as Part of Publicly Announced Plan		Maximum Number of Shares That May Yet Be Purchased Under the Plan
July 1 – July 31, 2020		—	$	—		—		4,930
August 1 – August 31, 2020		—	$	—		—		4,930
September 1 – September 30, 2020		165	$	22.69		165		4,765
Third quarter purchases		165	$	22.69		165

According to the terms of our 2018 credit facility, we are not permitted to declare or make any dividend payments, other than dividend payments made by one of our wholly owned subsidiaries to the parent company. Refer to Note 9. Debt and Financing Arrangements, to the consolidated financial statements in the Annual Report on Form 10-K for the year ended December 31, 2019 for a description of working capital restrictions and limitations on the payment of dividends.

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Delaware	22-2769024
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)

6050 Oak Tree Boulevard, South, Suite 500, Cleveland, Ohio	44131
(Address of principal executive offices)	(Zip Code)

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, $0.01 Par Value	CBZ	New York Stock Exchange

Class of Common Stock	Outstanding at ~~July 30,~~October 29, 2020
Common Stock, par value $0.01 per share	~~54,681,666~~54,531,473

PART I.	FINANCIAL INFORMATION:		Page

	Item 1.	Condensed Financial Statements (Unaudited)	3

		Consolidated Balance Sheets – ~~June~~September 30, 2020 and December 31, 2019	3

		Consolidated Statements of Comprehensive Income – Three and ~~Six~~Nine Months Ended ~~June~~September 30, 2020 and 2019	4

		Consolidated Statements of Stockholders’ Equity – Three and ~~Six~~Nine Months Ended ~~June~~September 30, 2020 and 2019	5

		Consolidated Statements of Cash Flows – ~~Six~~Nine Months Ended ~~June~~September 30, 2020 and 2019	7

		Notes to the Condensed Consolidated Financial Statements	8

	Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	2224

	Item 3.	Quantitative and Qualitative Disclosures about Market Risk	3335

	Item 4.	Controls and Procedures	3335

PART II.	OTHER INFORMATION:

	Item 1.	Legal Proceedings	3537

	Item 1A.	Risk Factors	3537

	Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	3537

	Item 3.	Defaults Upon Senior Securities	3638

	Item 4.	Mine Safety Disclosures	3638

	Item 5.	Other Information	3638

	Item 6.	Exhibits	3739

	Signature		3840

	Nine Months Ended September 30, 2020
Expected volatility (1)		27.27	%
Expected option life (years) (2)		4.67
Risk-free interest rate (3)		0.19	%
Expected dividend yield (4)		0.00	%

Large accelerated filer	☒	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
Emerging growth company	☐

	Loss Recognized in AOCL, net of tax						(Loss) Gain Reclassified from AOCL into Expense
	Three Months Ended						Three Months Ended
	June 30,						June 30,
	2020			2019			2020			2019
Interest rate swaps	$	(1,007	)	$	(730	)	$	(350	)	$	134

	Issuer Purchases of Equity Securities
Second Quarter Purchases	Total Number of Shares Purchased		Average Price Paid Per Share		Total Number of Shares Purchased as Part of Publicly Announced Plan		Maximum Number of Shares That May Yet Be Purchased Under the Plan
April 1 – April 30, 2020		—	$	—		—		5,000
May 1 – May 31, 2020		70	$	22.45		70		4,930
June 1 – June 30, 2020		—	$	—		—		4,930
Second quarter purchases		70	$	22.45		70

10.1 *		Second Amendment to Loan Agreement by and among CBIZ Benefits and Insurance, Inc. and The Huntington National Bank.

31.1 *		Certification of President and Chief Executive Officer Pursuant to Section 302 of the Sarbanes Oxley Act of 2002.

31.2 *		Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

32.1 **		Certification of Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

32.2 **		Certification of Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

101.INS		XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document*

101.SCH		Inline XBRL Taxonomy Extension Schema Document*

101.DEF		Inline XBRL Taxonomy Extension Definition Linkbase Document*

101.CAL		Inline XBRL Taxonomy Extension Calculation Linkbase Document*

101.LAB		Inline XBRL Taxonomy Extension Label Linkbase Document*

101.PRE		Inline XBRL Taxonomy Extension Presentation Linkbase Document*

104		Cover Page Interactive Data File (formatted as Inline XBRL and contained in the Exhibit 101 attachments)

			CBIZ, Inc.
			(Registrant)

Date:	~~August 3,~~November 2, 2020	By:	/s/ Ware H. Grove
			Ware H. Grove
			Chief Financial Officer
			Duly Authorized Officer and Principal Financial Officer