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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)  
þ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
  For the quarterly period ended JanuaryJuly 31, 2014
  OR
¨

 TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
  For the transition period from             to             
Commission file number 1-6089
H&R Block, Inc.
(Exact name of registrant as specified in its charter)
MISSOURI 44-0607856
(State or other jurisdiction of (I.R.S. Employer
incorporation or organization) Identification No.)
One H&R Block Way, Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
(816) 854-3000
(Registrant’sRegistrant's telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes þ No ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes þ No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large"large accelerated filer,” “accelerated filer”" "accelerated filer" and “smaller"smaller reporting company”company" in Rule 12b-2 of the Exchange Act. (Check one)
Large accelerated filer þ          Accelerated filer ¨        Non-accelerated filer ¨        Smaller reporting company ¨
(Do not check if a smaller reporting company)
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes ¨ No  þ
The number of shares outstanding of the registrant’sregistrant's Common Stock, without par value, at the close of business on February 28,August 31, 2014: 274,217,420275,088,388 shares.
 


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Form 10-Q for the Period Ended JanuaryJuly 31, 2014

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Consolidated Balance Sheets
As of January 31, 2014, January 31, 2013 and April 30, 2013
   
Consolidated Statements of Operations and Comprehensive Income (Loss) 
 Three and nine months ended JanuaryJuly 31, 2014 and 20131
Consolidated Balance Sheets
As of July 31, 2014, July 31, 2013 and April 30, 2014
   
 Condensed Consolidated Statements of Cash Flows 
 NineThree months ended JanuaryJuly 31, 2014 and 2013
   
 Notes to Consolidated Financial Statements
   
   
   
   
  
Legal Proceedings
   
Risk Factors
   
Unregistered Sales of Equity Securities and Use of Proceeds
   
Item 3.Defaults Upon Senior Securities
   
Item 4.Mine Safety Disclosures
   
   
Exhibits
   
 


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PART I    FINANCIAL INFORMATION
ITEM 1.FINANCIAL STATEMENTS
CONSOLIDATED BALANCE SHEETS 
(in 000s, except share and 
per share amounts)
 
As of January 31, 2014
 January 31, 2013
 April 30, 2013
  (unaudited)
 (unaudited)
  
ASSETS      
Cash and cash equivalents $437,404
 $418,385
 $1,747,584
Cash and cash equivalents — restricted 44,855
 37,958
 117,837
Receivables, less allowance for doubtful accounts of $42,716, $44,829 and $50,399 677,221
 949,160
 206,835
Prepaid expenses and other current assets 345,231
 331,046
 390,087
Total current assets 1,504,711
 1,736,549
 2,462,343
Mortgage loans held for investment, less allowance for loan losses of $11,563, $17,256 and $14,314 282,149
 357,887
 338,789
Investments in available-for-sale securities 443,770
 396,312
 486,876
Property and equipment, at cost less accumulated depreciation and amortization of $469,733, $510,052 and $420,318 314,565
 273,450
 267,880
Intangible assets, net 318,719
 288,238
 284,439
Goodwill 437,386
 435,256
 434,782
Other assets 213,987
 444,804
 262,670
Total assets $3,515,287
 $3,932,496
 $4,537,779
LIABILITIES AND STOCKHOLDERS’ EQUITY      
LIABILITIES:      
Commercial paper borrowings $194,984
 $424,967
 $
Customer banking deposits 806,887
 1,036,968
 936,464
Accounts payable, accrued expenses and other current liabilities 520,121
 479,660
 523,921
Accrued salaries, wages and payroll taxes 108,583
 103,538
 134,970
Accrued income taxes 23,375
 17,348
 416,128
Current portion of long-term debt 400,570
 713
 722
Total current liabilities 2,054,520
 2,063,194
 2,012,205
Long-term debt 505,959
 906,012
 905,958
Other noncurrent liabilities 268,049
 328,402
 356,069
Total liabilities 2,828,528
 3,297,608
 3,274,232
COMMITMENTS AND CONTINGENCIES 

 

 

STOCKHOLDERS’ EQUITY:      
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 316,628,110 3,166
 3,166
 3,166
Convertible preferred stock, no par, stated value $0.01 per share, 500,000 shares authorized 
 
 
Additional paid-in capital 762,102
 747,398
 752,483
Accumulated other comprehensive income (loss) (4,776) 9,055
 10,550
Retained earnings 734,233
 723,676
 1,333,445
Less treasury shares, at cost (807,966) (848,407) (836,097)
Total stockholders’ equity 686,759
 634,888
 1,263,547
Total liabilities and stockholders’ equity $3,515,287
 $3,932,496
 $4,537,779
       
CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE INCOME (LOSS)
 
(unaudited, in 000s, except 
per share amounts)
 
Three months ended July 31,2014
 2013
     
REVENUES:    
Service revenues $115,473
 $107,800
Royalty, product and other revenues 8,814
 8,198
Interest income 9,299
 11,197
  133,586
 127,195
OPERATING EXPENSES:    
Cost of revenues:    
Compensation and benefits 51,855
 46,312
Occupancy and equipment 83,306
 78,736
Provision for bad debt and loan losses 4,364
 11,491
Interest 13,940
 14,446
Depreciation and amortization 25,085
 18,620
Other 32,971
 40,448
  211,521
 210,053
Selling, general and administrative:    
Marketing and advertising 8,145
 7,123
Compensation and benefits 60,964
 53,047
Depreciation and amortization 8,601
 4,254
Other selling, general and administrative 19,490
 32,273

 97,200
 96,697
Total operating expenses 308,721
 306,750
Operating loss (175,135) (179,555)
Other income (expense), net (681) (4,939)
Loss from continuing operations before income tax benefit (175,816) (184,494)
Income tax benefit (66,965) (71,224)
Net loss from continuing operations (108,851) (113,270)
Net loss from discontinued operations, net of tax benefits of $4,564 and $1,209 (7,381) (1,917)
NET LOSS $(116,232) $(115,187)
     
BASIC AND DILUTED LOSS PER SHARE:    
Continuing operations $(0.40) $(0.42)
Discontinued operations (0.02) 
Consolidated $(0.42) $(0.42)
     
DIVIDENDS DECLARED PER SHARE $0.20
 $0.20
     
COMPREHENSIVE INCOME (LOSS):    
Net loss $(116,232) $(115,187)
Unrealized gains (losses) on securities, net of taxes:    
Unrealized holding losses arising during the period (723) (7,715)
Reclassification adjustment for losses included in income 574
 
Change in foreign currency translation adjustments 455
 (3,092)
Other comprehensive income (loss) 306
 (10,807)
Comprehensive loss $(115,926) $(125,994)
     
See accompanying notes to consolidated financial statements.

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CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE INCOME (LOSS)
 
(unaudited, in 000s, except 
per share amounts)
 
  Three months ended Nine months ended
  January 31, January 31,
  2014
 2013
 2014
 2013
         
REVENUES:        
Service revenues $138,613
 $362,194
 $358,845
 $558,528
Product and other revenues 23,788
 71,485
 43,268
 89,171
Interest income 37,369
 38,300
 59,192
 58,032
  199,770
 471,979
 461,305
 705,731
OPERATING EXPENSES:        
Cost of revenues:        
Compensation and benefits 160,830
 160,081
 267,668
 254,430
Occupancy and equipment 88,387
 84,710
 249,481
 247,059
Provision for bad debt and loan losses 31,420
 43,028
 45,760
 51,398
Interest 14,443
 19,428
 43,203
 64,895
Depreciation of property and equipment 23,054
 18,381
 60,002
 49,111
Other 45,403
 51,990
 128,340
 116,160
  363,537
 377,618
 794,454
 783,053
Selling, general and administrative 174,448
 186,997
 365,237
 352,802
  537,985
 564,615
 1,159,691
 1,135,855
Operating loss (338,215) (92,636) (698,386) (430,124)
Other income (expense), net (9,610) (3,632) (13,295) 2,299
Loss from continuing operations before income tax benefit (347,825) (96,268) (711,681) (427,825)
Income tax benefit (135,074) (79,353) (282,645) (204,061)
Net loss from continuing operations (212,751) (16,915) (429,036) (223,764)
Net loss from discontinued operations (1,960) (793) (5,805) (6,628)
NET LOSS $(214,711) $(17,708) $(434,841) $(230,392)
         
BASIC AND DILUTED LOSS PER SHARE:        
Continuing operations $(0.78) $(0.06) $(1.57) $(0.82)
Discontinued operations 
 (0.01) (0.02) (0.02)
Consolidated $(0.78) $(0.07) $(1.59) $(0.84)
         
DIVIDENDS PER SHARE $0.20
 $0.20
 $0.60
 $0.60
         
COMPREHENSIVE INCOME (LOSS):        
Net loss $(214,711) $(17,708) $(434,841) $(230,392)
Unrealized gains (losses) on available-for-sale securities, net of taxes:        
Unrealized holding losses arising during the period, net of tax benefit of $(1,869), $(405), $(6,206) and $(122) (2,926) (605) (9,503) (248)
Reclassification adjustment for gains included in income, net of taxes of $ -, $ - , $ - and $71 
 
 
 (104)
Change in foreign currency translation adjustments (3,313) 975
 (5,823) (2,738)
Other comprehensive income (loss) (6,239) 370
 (15,326) (3,090)
Comprehensive loss $(220,950) $(17,338) $(450,167) $(233,482)
         
CONSOLIDATED BALANCE SHEETS 
(in 000s, except share and 
per share amounts)
 
As of July 31, 2014
 July 31, 2013
 April 30, 2014
  (unaudited)
 (unaudited)
  
ASSETS      
Cash and cash equivalents $1,429,489
 $1,163,876
 $2,185,307
Cash and cash equivalents - restricted 71,917
 55,477
 115,319
Receivables, less allowance for doubtful accounts of $51,400, $52,606 and $52,578 122,315
 121,309
 191,618
Prepaid expenses and other current assets 264,666
 364,270
 198,267
Investments in available-for-sale securities 403,774
 
 423,495
Total current assets 2,292,161
 1,704,932
 3,114,006
Mortgage loans held for investment, less allowance for loan losses of $10,561, $15,514 and $11,272 259,732
 309,681
 268,428
Investments in available-for-sale securities 4,289
 487,033
 4,329
Property and equipment, at cost less accumulated depreciation and amortization of $468,372, $432,681 and $446,049 314,531
 286,584
 304,911
Intangible assets, net 347,890
 280,455
 355,622
Goodwill 478,845
 435,667
 436,117
Other assets 193,371
 258,536
 210,116
Total assets $3,890,819
 $3,762,888
 $4,693,529
LIABILITIES AND STOCKHOLDERS' EQUITY      
LIABILITIES:      
Customer banking deposits $482,975
 $757,929
 $769,785
Accounts payable, accrued expenses and other current liabilities 485,205
 443,065
 569,007
Accrued salaries, wages and payroll taxes 30,996
 32,926
 167,032
Accrued income taxes 284,038
 215,834
 406,655
Current portion of long-term debt 400,705
 730
 400,637
Total current liabilities 1,683,919
 1,450,484
 2,313,116
Long-term debt 505,714
 905,902
 505,837
Other noncurrent liabilities 303,986
 301,187
 318,027
Total liabilities 2,493,619
 2,657,573
 3,136,980
COMMITMENTS AND CONTINGENCIES 

 

 

STOCKHOLDERS' EQUITY:      
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 316,628,110 3,166
 3,166
 3,166
Convertible preferred stock, no par, stated value $0.01 per share, 500,000 shares authorized 
 
 
Additional paid-in capital 766,014
 753,209
 766,654
Accumulated other comprehensive income (loss) 5,483
 (257) 5,177
Retained earnings 1,418,124
 1,163,651
 1,589,297
Less treasury shares, at cost (795,587) (814,454) (807,745)
Total stockholders' equity 1,397,200
 1,105,315
 1,556,549
Total liabilities and stockholders' equity $3,890,819
 $3,762,888
 $4,693,529
       
See accompanying notes to consolidated financial statements.

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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited, in 000s)  (unaudited, in 000s) 
Nine months ended January 31, 2014
 2013
Three months ended July 31, 2014
 2013
        
NET CASH USED IN OPERATING ACTIVITIES $(1,120,322) $(1,311,926) $(381,585) $(318,742)
        
CASH FLOWS FROM INVESTING ACTIVITIES:        
Purchases of available-for-sale securities (45,158) (108,351) (100) (45,158)
Maturities of and payments received on available-for-sale securities 72,502
 86,808
 18,484
 32,061
Principal payments on mortgage loans held for investment, net 35,320
 31,205
 6,250
 11,707
Capital expenditures (125,654) (96,063) (25,841) (34,386)
Payments made for business acquisitions, net of cash acquired (37,865) (20,662) (40,533) (1,303)
Proceeds received on notes receivable 64,865
 
Franchise loans:        
Loans funded (62,039) (68,874) (7,398) (6,657)
Payments received 17,893
 9,594
 18,674
 7,164
Other, net 12,227
 (13,973) 4,130
 7,482
Net cash used in investing activities (67,909) (180,316) (26,334) (29,090)
        
CASH FLOWS FROM FINANCING ACTIVITIES:        
Repayments of commercial paper and other short-term borrowings (80,930) (789,271)
Proceeds from issuance of commercial paper and other short-term borrowings 275,914
 1,214,238
Repayments of long-term debt 
 (636,621)
Proceeds from issuance of long-term debt 
 497,185
Customer banking deposits, net (124,947) 208,753
 (287,609) (179,364)
Dividends paid (164,134) (162,692) (54,852) (54,550)
Repurchase of common stock, including shares surrendered (6,047) (340,298)
Proceeds from exercise of stock options 28,083
 11,529
 13,368
 21,953
Other, net (29,872) (36,113) (19,316) (17,294)
Net cash used in financing activities (101,933) (33,290) (348,409) (229,255)
        
Effects of exchange rate changes on cash (20,016) (417) 510
 (6,621)
        
Net decrease in cash and cash equivalents (1,310,180) (1,525,949) (755,818) (583,708)
Cash and cash equivalents at beginning of the period 1,747,584
 1,944,334
 2,185,307
 1,747,584
Cash and cash equivalents at end of the period $437,404
 $418,385
 $1,429,489
 $1,163,876
        
SUPPLEMENTARY CASH FLOW DATA:        
Income taxes paid, net of refunds received $87,672
 $104,986
 $88,924
 $106,467
Interest paid on borrowings 43,297
 62,160
 15,415
 15,883
Interest paid on deposits 1,696
 4,377
 201
 640
Transfers of foreclosed loans to other assets 6,389
 7,208
 1,818
 2,100
Accrued additions to property and equipment 4,113
 1,001
 11,988
 8,048
Transfer of mortgage loans held for investment to held for sale 7,608
 
 
 7,608
        
See accompanying notes to consolidated financial statements.



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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS                  (unaudited)
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation -BASIS OF PRESENTATION The consolidated balance sheets as of JanuaryJuly 31, 2014 and 2013, the consolidated statements of operations and comprehensive income (loss) for the three and nine months ended JanuaryJuly 31, 2014 and 2013, and the condensed consolidated statements of cash flows for the ninethree months ended JanuaryJuly 31, 2014 and 2013 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows atas of JanuaryJuly 31, 2014 and 2013 and for all periods presented have been made.
"H&R Block,” “the" "the Company,” “we,” “our”" "we," "our" and “us”"us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with U.S.accounting principles generally accepted accounting principlesin the U. S. (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 20132014 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 20132014 or for the year then ended are derived from our April 30, 20132014 Annual Report to Shareholders on Form 10-K.
Management Estimates -MANAGEMENT ESTIMATES The preparation of financial statements in conformity with generally accepted accounting principlesGAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, allowance for loan losses, valuation allowances based on future taxable income,deferred tax assets, reserves for uncertain tax positions and related matters. Estimates have been prepared based on the basis of the most current and best information available as of each balance sheet date. As such, actual results could differ materially from those estimates.
Seasonality of Business -SEASONALITY OF BUSINESS Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of JanuaryFebruary through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notes 12 and 13 for additional information on litigation, claims and other loss contingencies related to our discontinued operations.
NOTE 2: H&R BLOCK BANK
In April 2014, our subsidiaries, H&R Block Bank (HRB Bank) and Block Financial LLC, the sole shareholder of HRB Bank (Block Financial), entered into a definitive Purchase and Assumption Agreement (P&A Agreement) with BofI Federal Bank, a federal savings bank (BofI). The P&A Agreement is subject to various closing conditions, including the receipt of certain required approvals, entry into certain additional agreements, and the fulfillment of various other customary conditions. If closing conditions (including regulatory approvals) are satisfied, we will complete a transaction in which we will sell assets and assign certain liabilities, including all of HRB Bank’s deposit liabilities, to BofI (P&A Transaction). Due to the seasonality of our business, the timing of any closing will impact the amount of deposit liabilities transferred.
If a closing had occurred as of July 31, 2014, we would have made a cash payment to BofI for the difference in the carrying value of assets sold and the carrying value of liabilities transferred of approximately $465 million. The amount of the cash payment made at closing will primarily be equal to the carrying value of the liabilities to be transferred since the carrying value of the assets to be transferred is immaterial. Actual amounts at closing will differ from amounts as of July 31, 2014. In connection with the closing we intend to liquidate the AFS securities held by HRB Bank, which totaled $404 million at July 31, 2014.
In connection with the additional agreements being entered into upon the closing of the P&A Transaction, BofI will offer H&R Block-branded financial products distributed by the Company to the Company's clients. An operating subsidiary of the Company will provide certain marketing, servicing and operational support to BofI with respect to such financial products.

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The P&A Transaction is part of a three-step transaction pursuant to which the Company plans to divest HRB Bank (Divestiture Transaction), including: (1) the conversion of HRB Bank from a federal savings bank to a national bank; (2) the sale of certain HRB Bank assets and liabilities, including all deposit liabilities, to BofI in the P&A Transaction; and (3) the merger of HRB Bank with and into Block Financial.
The Company, H&R Block Group, Inc. and Block Financial (our Holding Companies) are savings and loan holding companies (SLHCs) because they control HRB Bank. By consummating the Divestiture Transaction, our Holding Companies will cease to be SLHCs and will no longer be subject to regulation by the Board of Governors of the Federal Reserve System (Federal Reserve) as SLHCs or to the regulatory capital requirements applicable to SLHCs.
The obligations of the parties to complete the P&A Transaction are subject to the fulfillment of numerous conditions, including regulatory approval. We cannot be certain when or if the conditions to and other components of the P&A Transaction will be satisfied, or whether the P&A Transaction will be completed. In addition, there may be changes to the terms and conditions of the P&A Agreement and other contemplated agreements as part of the regulatory approval process.
NOTE 2:3: LOSS PER SHARE AND STOCKHOLDERS' EQUITY
LOSS PER SHARE Basic and diluted loss per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 5.75.5 million shares for the three and nine months ended JanuaryJuly 31, 2014, and 7.76.3 million shares for the three and nine months ended JanuaryJuly 31, 2013, as the effect would be antidilutive due to the net loss from continuing operations during those periods.

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The computations of basic and diluted earnings per share from continuing operations are as follows:
(in 000s, except per share amounts)(in 000s, except per share amounts) (in 000s, except per share amounts) 
 Three months ended Nine months ended
 January 31, January 31,
 2014
 2013
 2014
 2013
Three months ended July 31,Three months ended July 31,2014
 2013
Net loss from continuing operations attributable to shareholders $(212,751) $(16,915) $(429,036) $(223,764) $(108,851) $(113,270)
Amounts allocated to participating securities (88) (62) (242) (199) (89) (62)
Net loss from continuing operations attributable to common shareholders $(212,839) $(16,977) $(429,278) $(223,963) $(108,940) $(113,332)
            
Basic weighted average common shares 274,110
 271,542
 273,699
 273,281
 274,575
 273,080
Potential dilutive shares 
 
 
 
 
 
Dilutive weighted average common shares 274,110
 271,542
 273,699
 273,281
 274,575
 273,080
            
Loss per share from continuing operations attributable to common shareholders:            
Basic $(0.78) $(0.06) $(1.57) $(0.82) $(0.40) $(0.42)
Diluted (0.78) (0.06) (1.57) (0.82) (0.40) (0.42)
STOCK-BASED COMPENSATION During the ninethree months ended January 31, 2013, we purchased and immediately retired 21.3 million shares of our common stock at a cost of $315.0 million.
During the nine months ended JanuaryJuly 31, 2014, we acquired 0.20.3 million shares of our common stock at an aggregate cost of $6.09.4 million. These shares represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the ninethree months ended JanuaryJuly 31, 2013, we acquired 0.2 million shares at an aggregate cost of $2.84.2 million for similar purposes.
During the ninethree months ended JanuaryJuly 31, 2014 and 2013, we issued 1.81.1 million and 1.31.4 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards.
During the ninethree months ended JanuaryJuly 31, 2014, we granted equity awards equivalent to 0.9 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Nonvested units generally either vest over a three-year period with one-third vesting each year or cliff vest at the end of a three-year period. Stock-based compensation expense of our continuing operations totaled $4.7 million and $15.57.5 million for the three and nine months ended JanuaryJuly 31, 2014

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, respectively, and $3.7 million and $11.54.6 million for the three and nine months ended JanuaryJuly 31, 2013, respectively.. As of JanuaryJuly 31, 2014, unrecognized compensation cost for stock options totaled $1.40.6 million, and for nonvested shares and units totaled $28.249.4 million.
OTHER COMPREHENSIVE INCOME Components of other comprehensive income include foreign currency translation adjustments and the change in net unrealized gains or losses on AFS marketable securities, and are as follows:
(in 000s) 
  
Foreign Currency
Translation Adjustments

 
Unrealized Gain (Loss)
on AFS Securities

 Total
Balances as of May 1, 2014 $3,334
 $1,843
 $5,177
Other comprehensive income (loss) before reclassifications:      
Gross gains (losses) arising during the year 455
 (1,183) (728)
Tax expense (benefit) 
 (460) (460)
  455
 (723) (268)
Amounts reclassified to net income:      
Gross amount reclassified (1)
 
 941
 941
Tax benefit (expense) 
 367
 367
  
 574
 574
Net other comprehensive income (loss) 455
 (149) 306
Balances as of July 31, 2014 $3,789
 $1,694
 $5,483
       
Balances as of May 1, 2013 $6,809
 $3,741
 $10,550
Other comprehensive income (loss) before reclassifications:      
Gross losses arising during the year (3,092) (12,780) (15,872)
Tax benefit 
 (5,065) (5,065)
Net other comprehensive loss (3,092) (7,715) (10,807)
Balances as of July 31, 2013 $3,717
 $(3,974) $(257)
       
(1)
Amount represents other-than-temporary impairments on AFS securities.
Gross amounts reclassified out of accumulated other comprehensive income are included in other income (expense), net in the consolidated income statements.
NOTE 4: RECEIVABLES
Receivables consist of the following:
(in 000s) 
As of July 31, 2014 July 31, 2013 April 30, 2014
  Short-term
 Long-term Short-term
 Long-term
 Short-term
 Long-term
Loans to franchisees $62,195
 $83,013
 $64,041
 $106,119
 $63,716
 $90,747
Receivables for tax preparation and related fees 38,204
 
 37,547
 
 45,619
 
Cash Back® receivables 4,170
 
 2,412
 
 48,812
 
Emerald Advance lines of credit 20,239
 2,839
 22,649
 6,906
 20,577
 3,862
Royalties from franchisees 4,278
 
 4,070
 
 9,978
 
Note receivable 
 
 
 61,561
 
 
Other 44,629
 15,294
 43,196
 27,774
 55,494
 17,186
  173,715
 101,146
 173,915
 202,360
 244,196
 111,795
Allowance for doubtful accounts (51,400) 
 (52,606) (4,272) (52,578) 
  $122,315
 $101,146
 $121,309
 $198,088
 $191,618
 $111,795
             

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NOTE 3: RECEIVABLES
Short-term receivables consist of the following:
(in 000s) 
As of January 31, 2014
 January 31, 2013
 April 30, 2013
Loans to franchisees $104,841
 $110,560
 $65,413
Receivables for tax preparation and related fees 60,162
 250,566
 49,356
Canadian CashBack receivables 10,099
 13,052
 47,658
Emerald Advance lines of credit 444,590
 462,576
 23,218
Royalties from franchisees 30,309
 69,627
 10,722
RAC fees receivable 13,413
 31,680
 
Credit cards 5,610
 4,220
 7,733
Other 50,913
 51,708
 53,134
  719,937
 993,989
 257,234
Allowance for doubtful accounts (42,716) (44,829) (50,399)
  $677,221
 $949,160
 $206,835
       
We recognize revenue for tax preparation services when tax returns are electronically filed. We did not recognize revenue and related receivables for 1.8 million tax returns in our fiscal third quarter.
TheBalances presented above as short-term portions of Emerald Advance lines of credit (EAs), loans made to franchisees, CashBack balances (as discussed below) and credit card balances are included in receivables, while the long-term portions are included in other assets in the consolidated balance sheets. These amounts are as follows:
(in 000s) 
  EAs
 Loans
to Franchisees

 CashBack
 Credit Cards
As of January 31, 2014:        
Short-term $444,590
 $104,841
 $10,099
 $5,610
Long-term 5,555
 114,676
 
 11,378
  $450,145
 $219,517
 $10,099
 $16,988
As of January 31, 2013:        
Short-term $462,576
 $110,560
 $13,052
 $4,220
Long-term 10,465
 127,274
 
 16,045
  $473,041
 $237,834
 $13,052
 $20,265
As of April 30, 2013:        
Short-term $23,218
 $65,413
 $47,658
 $7,733
Long-term 9,819
 103,047
 
 15,538
  $33,037
 $168,460
 $47,658
 $23,271
         

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EAsH&R BLOCK EMERALD ADVANCE® LINES OF CREDIT We review the credit quality of our EAH&R Block Emerald Advance® lines of credit (EA) receivables based on pools, which are segmentedsegregated by the year of origination, with older years being deemed more unlikely to be repaid. AmountsThese amounts as of JanuaryJuly 31, 2014, by year of origination, are as follows:
(in 000s)(in 000s) (in 000s) 
Credit Quality Indicator – Year of origination:    
2014 $415,081
 $4,350
2013 7,295
 1,614
2012 1,006
2011 1,912
2010 and prior 6,199
2012 and prior 4,496
Revolving loans 18,652
 12,618
 $450,145
 $23,078
    
As of JanuaryJuly 31, 2014 and 2013 and April 30, 20132014, $25.720.0 million, $30.726.8 million and $30.020.7 million of EAs were on non-accrual status and classified as impaired, or more than 60 days past due, respectively.
Loans to FranchiseesLOANS TO FRANCHISEES Loans made to franchiseesFranchisee loan balances as of JanuaryJuly 31, 2014 and 2013 and April 30, 20132014, consisted of $132.399.7 million, $144.5124.2 million and $121.2109.1 million, respectively, in term loans made primarily to finance the purchase of franchises and $87.245.5 million, $93.346.0 million and $47.345.4 million, respectively, in revolving lines of credit primarily for the purpose of funding off-season working capital needs.
As of JanuaryJuly 31, 2014 and April 30, 2013, loans with a principal amountbalance of $0.60.8 million and $0.12.5 million, respectively, were more than 30 days past due, while we had no loans more than 30 days past due at January 31, 2013.April 30, 2014. We had no loans to franchisees on non-accrual status.
Canadian CashBack ProgramCANADIAN CASH BACK® PROGRAM During the tax season our Canadian operations advance refunds due to certain clients from the Canada Revenue Agency for a fee (the CashBack program). Refunds advanced under the CashBackCash Back program are not subject to credit approval, therefore the primary indicator of credit quality is the age of the receivable amount. CashBackCash Back amounts are generally received within 60 days of filing the client's return. In September of each fiscal year, any balances more than 90 days old are charged-off against the related allowance. As of JanuaryJuly 31, 2014 and 2013 and April 30, 20132014, $0.51.1 million, $1.30.8 million and $1.81.9 million of CashBackCash Back balances were more than 60 days old, respectively.
Long-Term Note Receivable We had a note receivable in the amount of $54.0 million due from McGladrey & Pullen LLP (M&P) related to the sale of RSM McGladrey, Inc. (RSM) in November 2011. This note was scheduled to mature in May 2017, along with all accrued interest. In December 2013, we received full payment in cash totaling $64.9 million, which included outstanding principal and accrued interest.
Allowance for Doubtful AccountsALLOWANCE FOR DOUBTFUL ACCOUNTS Activity in the allowance for doubtful accounts for our short-term and long-term receivables for the ninethree months ended JanuaryJuly 31, 2014 and 2013 is as follows:
(in 000s)(in 000s) (in 000s) 
 EAs
 Loans
to Franchisees

 CashBack
 Credit Cards
 All Other
 Total
 EAs
 Loans to 
Franchisees

 Cash Back ®
 All Other
 Total
Balances as of May 1, 2014 $7,530
 $
 $3,002
 $42,046
 $52,578
Provision 
 
 113
 2,729
 2,842
Charge-offs 
 
 (789) (3,231) (4,020)
Balances as of July 31, 2014 $7,530
 $
 $2,326
 $41,544
 $51,400
          
Balances as of May 1, 2013 $7,390
 $
 $2,769
 $7,304
 $40,240
 $57,703
 $7,390
 $
 $2,769
 $47,544
 $57,703
Provision 24,787
 42
 248
 6,785
 5,417
 37,279
 
 
 158
 2,901
 3,059
Charge-offs 
 (2) (1,667) (8,654) (39,412) (49,735) 
 
 (673) (3,211) (3,884)
Balances as of January 31, 2014 $32,177
 $40
 $1,350
 $5,435
 $6,245
 $45,247
Balances as of July 31, 2013 $7,390
 $
 $2,254
 $47,234
 $56,878
                      
Balances as of May 1, 2012 $6,200
 $
 $2,279
 $
 $36,110
 $44,589
Provision 25,519
 42
 385
 4,255
 10,281
 40,482
Charge-offs 
 
 (1,292) 
 (38,950) (40,242)
Balances as of January 31, 2013 $31,719
 $42
 $1,372
 $4,255
 $7,441
 $44,829
            

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There have been no changes to our methodology for estimating our allowance for doubtful accounts during fiscal year 2014.
NOTE 4:5: MORTGAGE LOANS HELD FOR INVESTMENT AND RELATED ASSETS
The composition of our mortgage loan portfolio is as follows:
(dollars in 000s)(dollars in 000s) (dollars in 000s) 
As of January 31, 2014 January 31, 2013 April 30, 2013 July 31, 2014 July 31, 2013 April 30, 2014
 Amount
 % of Total
 Amount
 % of Total
 Amount
 % of Total
 Amount
 % of Total
 Amount
 % of Total
 Amount
 % of Total
Adjustable-rate loans $158,369
 54% $203,624
 55% $191,093
 55% $144,096
 54% $174,481
 54% $149,480
 54%
Fixed-rate loans 132,956
 46% 168,515
 45% 159,142
 45% 123,991
 46% 147,973
 46% 127,943
 46%
 291,325
 100% 372,139
 100% 350,235
 100% 268,087
 100% 322,454
 100% 277,423
 100%
Unamortized deferred fees and costs 2,387
   3,004
   2,868
   2,206
   2,741
   2,277
  
Less: Allowance for loan losses (11,563)   (17,256)   (14,314)   (10,561)   (15,514)   (11,272)  
 $282,149
   $357,887
   $338,789
   $259,732
   $309,681
   $268,428
  
                        
Our loan loss allowance as a percent of mortgage loans was 4.0%3.9% as of JanuaryJuly 31, 2014, compared to 4.6%4.8% as of JanuaryJuly 31, 2013 and 4.1% as of April 30, 20132014.
Activity in the allowance for loan losses for the ninethree months ended JanuaryJuly 31, 2014 and 2013 is as follows:
(in 000s) 
Nine months ended January 31, 2014
 2013
Balance at beginning of the period $14,314
 $26,540
Provision 7,224
 10,250
Recoveries 3,250
 2,745
Charge-offs (13,225) (22,279)
Balance at end of the period $11,563
 $17,256
     
During fiscal year 2014, we transferred $7.6 million of mortgage loans into the held-for-sale portfolio from the held-for-investment portfolio. At the time of the transfer, the amount by which cost exceeded fair value totaled $2.9 million. This write-down to fair value was recorded as a provision during the nine months ended January 31, 2014 and subsequently charged-off. These loans were sold during fiscal year 2014.
(in 000s) 
Three months ended July 31, 2014
 2013
Balance at beginning of the period $11,272
 $14,314
Provision 725
 7,603
Recoveries 679
 767
Charge-offs (2,115) (7,170)
Balance at end of the period $10,561
 $15,514
     
When determining our allowance for loan losses, we evaluate loans less than 60 days past due on a pooled basis, while loans we consider impaired, including those loans more than 60 days past due or modified as a troubled debt restructuring (TDR), are evaluated individually. The balance of these loans and the related allowance is as follows:
(in 000s)(in 000s) (in 000s) 
As of January 31, 2014 January 31, 2013 April 30, 2013 July 31, 2014 July 31, 2013 April 30, 2014
 Portfolio 
Balance

 Related 
Allowance

 Portfolio 
Balance

 Related 
Allowance

 Portfolio 
Balance

 Related 
Allowance

 Portfolio 
Balance

 Related 
Allowance

 Portfolio 
Balance

 Related 
Allowance

 Portfolio 
Balance

 Related 
Allowance

Pooled (less than 60 days past due) $169,404
 $4,979
 $219,345
 $6,670
 $207,319
 $5,628
 $152,427
 $4,242
 $186,082
 $5,734
 $158,496
 $4,508
Impaired:                        
Individually (TDRs) 44,635
 4,371
 59,295
 5,013
 55,061
 4,924
 41,649
 4,070
 50,136
 4,866
 43,865
 4,346
Individually (60 days or more past due) 77,286
 2,213
 93,499
 5,573
 87,855
 3,762
 74,011
 2,249
 86,236
 4,914
 75,062
 2,418
 $291,325
 $11,563
 $372,139
 $17,256
 $350,235
 $14,314
 $268,087
 $10,561
 $322,454
 $15,514
 $277,423
 $11,272
                        

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Detail of our mortgage loans held for investment and the related allowance as of JanuaryJuly 31, 2014 is as follows:
(dollars in 000s)(dollars in 000s) (dollars in 000s) 
 Outstanding Principal Balance
 Loan Loss Allowance 
% 30+ Days
Past Due

 Outstanding Principal Balance
 Loan Loss Allowance 
% 30+ Days
Past Due

 Amount
 % of Principal
  Amount
 % of Principal
 
Purchased from SCC $166,265
 $9,343
 5.6% 29.6% $154,176
 $8,420
 5.5% 26.6%
All other 125,060
 2,220
 1.8% 7.6% 113,911
 2,141
 1.9% 7.3%
 $291,325
 $11,563
 4.0% 20.1% $268,087
 $10,561
 3.9% 18.4%
                

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Credit quality indicators as of JanuaryJuly 31, 2014 include the following:
(in 000s)(in 000s) (in 000s) 
Credit Quality Indicators Purchased from SCC
 All Other
 Total Portfolio
 Purchased from SCC
 All Other
 Total Portfolio
Occupancy status:            
Owner occupied $121,743
 $81,619
 $203,362
 $113,361
 $75,436
 $188,797
Non-owner occupied 44,522
 43,441
 87,963
 40,815
 38,475
 79,290
 $166,265
 $125,060
 $291,325
 $154,176
 $113,911
 $268,087
Documentation level:            
Full documentation $55,477
 $90,345
 $145,822
 $51,544
 $81,354
 $132,898
Limited documentation 5,059
 13,281
 18,340
 4,789
 12,459
 17,248
Stated income 91,796
 13,265
 105,061
 85,256
 12,480
 97,736
No documentation 13,933
 8,169
 22,102
 12,587
 7,618
 20,205
 $166,265
 $125,060
 $291,325
 $154,176
 $113,911
 $268,087
Internal risk rating:            
High $49,226
 $
 $49,226
 $43,423
 $
 $43,423
Medium 117,039
 
 117,039
 110,753
 
 110,753
Low 
 125,060
 125,060
 
 113,911
 113,911
 $166,265
 $125,060
 $291,325
 $154,176
 $113,911
 $268,087
            
Loans given our internal risk rating of “high” were originated by Sand Canyon Corporation, formerly known as Option One Mortgage Corporation, and its subsidiaries (SCC), and"high" generally had no documentation or were based on stated income. Loans given our internal risk rating of “medium” were originated by SCC and were"medium" generally had full documentation or were based on stated income, with loan-to-value ratios at origination of more than 80%, and were made to borrowers with credit scores below 700 at origination. Loans given our internal risk rating of “low” were"low" generally obtained from parties other than SCC, withhad loan-to-value ratios at origination of less than 80% and were made to borrowers with credit scores greater than 700 at origination.
Our mortgage loans held for investment include concentrations of loans to borrowers in certain states, which may result in increased exposure to loss as a result of changes in real estate values and underlying economic or market conditions related to a particular geographical location. Approximately 59%51% of our mortgage loan portfolio consists of loans to borrowers located in the states of Florida, California and New York and Wisconsin.York.

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Detail of the aging of the mortgage loans in our portfolio as of JanuaryJuly 31, 2014 is as follows:
(in 000s)(in 000s) (in 000s) 
 
Less than 60
Days Past Due

 
60 – 89 Days
Past Due

 
90+ Days
Past Due(1)

 
Total
Past Due

 Current
 Total
 
Less than 60
Days Past Due

 
60 – 89 Days
Past Due

 
90+ Days
Past Due(1)

 
Total
Past Due

 Current
 Total
Purchased from SCC $14,721
 $923
 $51,663
 $67,307
 $98,958
 $166,265
 $9,245
 $1,623
 $50,524
 $61,392
 $92,784
 $154,176
All other 6,054
 437
 8,915
 15,406
 109,654
 125,060
 6,489
 195
 8,334
 15,018
 98,893
 113,911
 $20,775
 $1,360
 $60,578
 $82,713
 $208,612
 $291,325
 $15,734
 $1,818
 $58,858
 $76,410
 $191,677
 $268,087
                        
(1) 
We do not accrue interest on loans past due 90 days or more.

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Information related to our non-accrual loans is as follows:
(in 000s)(in 000s) (in 000s) 
As of January 31, 2014
 January 31, 2013
 April 30, 2013
 July 31, 2014
 July 31, 2013
 April 30, 2014
Loans:            
Purchased from SCC $64,573
 $76,235
 $70,327
 $62,389
 $68,740
 $61,767
Other 12,325
 15,761
 14,906
 12,017
 14,860
 12,528
 76,898
 91,996
 85,233
 74,406
 83,600
 74,295
TDRs:            
Purchased from SCC 4,221
 3,460
 3,719
 4,394
 3,247
 4,648
Other 957
 504
 502
 828
 500
 951
 5,178
 3,964
 4,221
 5,222
 3,747
 5,599
Total non-accrual loans $82,076
 $95,960
 $89,454
 $79,628
 $87,347
 $79,894
            
Information related to impaired loans is as follows:
(in 000s)(in 000s) (in 000s) 
 Balance
With Allowance

 Balance
With No Allowance

 Total
Impaired Loans

 Related Allowance
 Balance
With Allowance

 Balance
With No Allowance

 Total
Impaired Loans

 Related Allowance
As of January 31, 2014:        
As of July 31, 2014:        
Purchased from SCC $28,037
 $73,873
 $101,910
 $5,341
 $28,239
 $68,507
 $96,746
 $5,211
Other 5,030
 14,982
 20,012
 1,243
 4,359
 14,555
 18,914
 1,108
 $33,067
 $88,855
 $121,922
 $6,584
 $32,598
 $83,062
 $115,660
 $6,319
As of January 31, 2013:        
As of July 31, 2013:        
Purchased from SCC $38,938
 $88,671
 $127,609
 $8,470
 $33,088
 $80,132
 $113,220
 $7,396
Other 6,757
 18,428
 25,185
 2,116
 6,603
 16,549
 23,152
 2,384
 $45,695
 $107,099
 $152,794
 $10,586
 $39,691
 $96,681
 $136,372
 $9,780
As of April 30, 2013:        
As of April 30, 2014:        
Purchased from SCC $33,791
 $84,592
 $118,383
 $6,573
 $27,924
 $71,075
 $98,999
 $3,239
Other 7,601
 16,932
 24,533
 2,113
 5,176
 14,752
 19,928
 3,525
 $41,392
 $101,524
 $142,916
 $8,686
 $33,100
 $85,827
 $118,927
 $6,764
                
Information related to the allowance for impaired loans is as follows:
(in 000s)(in 000s) (in 000s) 
As of January 31, 2014
 January 31, 2013
 April 30, 2013
 July 31, 2014
 July 31, 2013
 April 30, 2014
Portion of total allowance for loan losses allocated to impaired loans and TDR loans:            
Based on collateral value method $2,213
 $5,573
 $3,762
 $2,249
 $4,914
 $2,418
Based on discounted cash flow method 4,371
 5,013
 4,924
 4,070
 4,866
 4,346
 $6,584
 $10,586
 $8,686
 $6,319
 $9,780
 $6,764
            

10H&R Block Q3 FY2014 Form 10-Q

Table of Contents

Information related to activities of our non-performing assets is as follows:
(in 000s) 
Nine months ended January 31, 2014
 2013
Average impaired loans:    
Purchased from SCC $116,061
 $137,703
All other 22,607
 25,879
  $138,668
 $163,582
Interest income on impaired loans:    
Purchased from SCC $2,496
 $2,940
All other 224
 232
  $2,720
 $3,172
Interest income on impaired loans recognized on a cash basis on non-accrual status:    
Purchased from SCC $2,438
 $2,881
All other 220
 214
  $2,658
 $3,095
     
Activity related to our real estate owned (REO) is as follows:
(in 000s) 
Nine months ended January 31, 2014
 2013
Balance, beginning of the period $13,968
 $14,972
Additions 6,389
 7,208
Sales (10,975) (6,652)
Impairments (1,152) (1,676)
Balance, end of the period $8,230
 $13,852
     
(in 000s) 
Three months ended July 31, 2014
 2013
Average impaired loans:    
Purchased from SCC $105,682
 $130,287
All other 20,691
 25,328
  $126,373
 $155,615
     

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11Inc.

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NOTE 5:6: INVESTMENTS
AVAILABLE-FOR-SALEThe amortized cost and fair value of securities classified as available-for-sale (AFS) are summarized below:
(in 000s)(in 000s) (in 000s) 
 Amortized
Cost

 Gross
Unrealized
Gains

 
Gross
Unrealized
Losses
(1)

 Fair Value
 Amortized
Cost

 Gross
Unrealized
Gains

 Gross
Unrealized
Losses

 Fair Value
As of January 31, 2014:        
Long-term:        
As of July 31, 2014:        
Mortgage-backed securities $401,092
 $2,582
 $
 $403,674
Municipal bonds 4,106
 183
 
 4,289
U.S. treasury bills 100
 
 
 100
 $405,298
 $2,765
 $
 $408,063
As of July 31, 2013:        
Mortgage-backed securities $449,097
 $3,201
 $(12,903) $439,395
 489,401
 3,825
 (10,623) 482,603
Municipal bonds 4,134
 241
 
 4,375
 4,164
 266
 
 4,430
 $453,231
 $3,442
 $(12,903) $443,770
 $493,565
 $4,091
 $(10,623) $487,033
As of January 31, 2013:        
Short-term:        
Municipal bonds $1,000
 $1
 $
 $1,001
Long-term:        
As of April 30, 2014:  
Mortgage-backed securities 386,741
 5,825
 (780) 391,786
 $420,697
 $2,798
 $
 $423,495
Municipal bonds 4,192
 334
 
 4,526
 4,120
 209
 
 4,329
 390,933
 6,159
 (780) 396,312
 $424,817
 $3,007
 $
 $427,824
 $391,933
 $6,160
 $(780) $397,313
        
As of April 30, 2013:  
Long-term:        
Mortgage-backed securities $476,450
 $6,592
 $(664) $482,378
Municipal bonds 4,178
 320
 
 4,498
 $480,628
 $6,912
 $(664) $486,876
        
(1)
As of January 31, 2014, mortgage-backed securities with a cost of $25.8 million and gross unrealized losses of $2.8 million had been in a continuous loss position for more than twelve months. As of January 31, 2013 and April 30, 2013, we had no securities that had been in a continuous loss position for more than twelve months.
We did not sell anySubstantially all AFS debt securities during theheld as of nine months ended JanuaryJuly 31, 2014. During the mature after five years.nine months ended January 31, 2013, we received proceeds of $5.2 million from the sale of AFS securities and recorded a gross realized gain of $0.2 million on this sale.
We did not record any other-than-temporary impairments of AFS securities during the nine months ended January 31, 2014 and 2013. Unrealized losses on our AFS securities have not been recognized into income because the securities include an explicit guarantee of the U. S. Government or an implied guarantee of a government-sponsored enterprise, management does not have the intent to sell and it is not more likely than not it will be required to sell the AFS securities before their anticipated recovery, and the decline in fair value is largely due to changes in market interest rates.
Contractual maturities of AFS debt securities at January 31, 2014, occur at varying dates over the next 29 years, and are set forth in the table below.
(in 000s) 
  Amortized Cost
 Fair Value
Maturing in:    
Two to five years $4,134
 $4,375
Beyond 449,097
 439,395
  $453,231
 $443,770
     


12H&R Block Q3 FY2014 Form 10-Q

Table of Contents

NOTE 6:7: GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill of our Tax Services segment for the ninethree months ended JanuaryJuly 31, 2014 and 2013 are as follows:
(in 000s)(in 000s) (in 000s) 
 Goodwill
 Accumulated Impairment Losses
 Net
Balances as of April 30, 2014 $468,414
 $(32,297) $436,117
Acquisitions 42,274
 
 42,274
Disposals and foreign currency changes, net 454
 
 454
Impairments 
 
 
Balances as of July 31, 2014 $511,142
 $(32,297) $478,845
 Goodwill
 Accumulated Impairment Losses
 Net
      
Balances as of April 30, 2013 $467,079
 $(32,297) $434,782
 $467,079
 $(32,297) $434,782
Acquisitions 5,206
 
 5,206
 2,155
 
 2,155
Disposals and foreign currency changes, net (2,602) 
 (2,602) (1,270) 
 (1,270)
Impairments 
 
 
 
 
 
Balances as of January 31, 2014 $469,683
 $(32,297) $437,386
Balances as of July 31, 2013 $467,964
 $(32,297) $435,667
            
Balances as of April 30, 2012 $459,863
 $(32,297) $427,566
Acquisitions 7,650
 
 7,650
Disposals and foreign currency changes, net 40
 
 40
Impairments 
 
 
Balances as of January 31, 2013 $467,553
 $(32,297) $435,256
      
The increase in goodwill resulted from acquired franchisee and competitor businesses during the period. We expect the purchase price allocation to be finalized during fiscal year 2015.
We test goodwill for impairment annually or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.

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Table of Contents

Components of the intangible assets of our Tax Services segment are as follows:
(in 000s)(in 000s) (in 000s) 
 
Gross
Carrying
Amount

 
Accumulated
Amortization

 Net
 
Gross
Carrying
Amount

 
Accumulated
Amortization

 Net
As of January 31, 2014:      
As of July 31, 2014:      
Reacquired franchise rights $233,675
 $(23,120) $210,555
 $233,749
 $(29,152) $204,597
Customer relationships 121,055
 (56,283) 64,772
 123,130
 (62,514) 60,616
Internally-developed software 98,012
 (70,964) 27,048
 104,580
 (75,243) 29,337
Noncompete agreements 24,573
 (22,028) 2,545
 24,697
 (22,408) 2,289
Franchise agreements 19,201
 (6,614) 12,587
 19,201
 (7,254) 11,947
Purchased technology 14,800
 (13,588) 1,212
 54,974
 (15,870) 39,104
Trade name 300
 (300) 
 $511,616
 $(192,897) $318,719
 $560,331
 $(212,441) $347,890
As of January 31, 2013:      
As of July 31, 2013:      
Reacquired franchise rights $214,330
 $(17,174) $197,156
 $214,330
 $(19,235) $195,095
Customer relationships 108,596
 (52,820) 55,776
 100,688
 (51,007) 49,681
Internally-developed software 87,909
 (71,194) 16,715
 93,739
 (74,572) 19,167
Noncompete agreements 23,054
 (21,627) 1,427
 23,024
 (21,789) 1,235
Franchise agreements 19,201
 (5,334) 13,867
 19,201
 (5,974) 13,227
Purchased technology 14,800
 (11,911) 2,889
 14,800
 (12,750) 2,050
Trade name 1,300
 (892) 408
 $469,190
 $(180,952) $288,238
 $465,782
 $(185,327) $280,455
As of April 30, 2013:      
As of April 30, 2014:      
Reacquired franchise rights $214,330
 $(18,204) $196,126
 $233,749
 $(26,136) $207,613
Customer relationships 100,719
 (48,733) 51,986
 123,110
 (59,521) 63,589
Internally-developed software 91,745
 (72,764) 18,981
 101,162
 (72,598) 28,564
Noncompete agreements 23,058
 (21,728) 1,330
 24,694
 (22,223) 2,471
Franchise agreements 19,201
 (5,654) 13,547
 19,201
 (6,934) 12,267
Purchased technology 14,800
 (12,331) 2,469
 54,900
 (13,782) 41,118
Trade name 300
 (300) 
 $464,153
 $(179,714) $284,439
 $556,816
 $(201,194) $355,622
            
Amortization of intangible assets of continuing operations for the three and nine months ended JanuaryJuly 31, 2014 and 2013 was $8.811.2 million and $21.4 million, respectively. Amortization of intangible assets of continuing operations for the three and nine months ended January 31, 2013 was $6.3 million and $19.66.1 million, respectively. Estimated amortization of intangible assets for fiscal years 2014, 2015, 2016, 2017, 2018 and 20182019 is $30.443.0 million, $32.935.8 million, $25.530.0 million, $19.726.1 million and $16.622.9 million, respectively.
NOTE 7:8: FAIR VALUE
FAIR VALUE MEASUREMENT
We use the following classification of financial instruments pursuant to the fair value hierarchy methodologies for assetsAssets measured at fair value:
Level 1 inputs to the valuation are quoted prices in an active market for identical assets.
Level 2 inputs to the valuation include quoted prices for similar assets in active markets utilizingon a third-party pricing service to determine fair value.
Level 3 valuation is based on significant inputs that are unobservable in the market and our own estimates of assumptions that we believe market participants would use in pricing the asset.

14H&R Block Q3 FY2014 Form 10-Q


Financial instruments are presented in the tables that follow by recurring or nonrecurring measurement status. Recurring assetsbasis are initially measured at fair value and are required to be remeasured at fair value in the financial statements at each reporting date. Assets measured on a nonrecurring basis are assets that, as a result of an event or circumstance, were required to be remeasured at fair value after initial recognition in the financial statements at some time during the reporting period.
The following table presents the assets that were remeasured at fair value on a recurring basis during the nine months ended January 31, 2014 and 2013:
(dollars in 000s) 
  Total
 Level 1
 Level 2
 Level 3
 Gains (losses)
As of January 31, 2014:          
Mortgage-backed securities $439,395
 $
 $439,395
 $
 $(9,702)
Municipal bonds 4,375
 
 4,375
 
 241
  $443,770
 $
 $443,770
 $
 $(9,461)
As a percentage of total assets 12.6% % 12.6% %  
           
As of January 31, 2013:          
Mortgage-backed securities $391,786
 $
 $391,786
 $
 $5,045
Municipal bonds 5,527
 
 5,527
 
 335
  $397,313
 $
 $397,313
 $
 $5,380
As a percentage of total assets 10.1% % 10.1% %  
           
Our investments in mortgage-backedavailable-for-sale securities and municipal bonds are carried at fair value on a recurring basis with gains and losses reported as a component of other comprehensive income, except for losses assessed to be other than temporary. These include certain agency and agency-sponsored mortgage-backed securities and municipal bonds. Quoted market prices are not available for these securities, as they are not actively traded and have fewer observable transactions. As a result, we use third-party pricing services to determine fair value and classify the securities as Level 2. The third-party pricing services' models are based on market data and utilize available trade, bid and other market information for similar securities. The fair values provided by the third-party pricing services are regularly reviewed by management. Annually, a sample of prices supplied by the third-party pricing service is validated by comparison to prices obtained from other third party sources. There were no transfers of AFS securities between hierarchy levels during the ninethree months ended JanuaryJuly 31, 2014 and 2013. See note 6 for details of our AFS securities that were remeasured at fair value on a recurring basis during the three months ended July 31, 2014 and 2013 and the unrealized gains or losses on those remeasurements.

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Q1 FY2015 Form 10-Q | H&R Block, Inc.


The following table presents the assets that were remeasured at fair value on a non-recurring basis during the ninethree months ended JanuaryJuly 31, 2014 and 2013: and the losses on those remeasurements:
(dollars in 000s) 
  Total
 Level 1
 Level 2
 Level 3
 Losses
As of January 31, 2014:          
REO $8,723
 $
 $
 $8,723
 $(437)
Impaired mortgage loans held for investment 71,053
 
 
 71,053
 (4,022)
  $79,776
 $
 $
 $79,776
 $(4,459)
As a percentage of total assets 2.3% % % 2.3%  
           
As of January 31, 2013:          
REO $14,683
 $
 $
 $14,683
 $(350)
Impaired mortgage loans held for investment 87,949
 
 
 87,949
 (8,509)
  $102,632
 $
 $
 $102,632
 $(8,859)
As a percentage of total assets 2.6% % % 2.6%  
           

(dollars in 000s) 
  Total
 Level 1
 Level 2
 Level 3
 Losses
As of July 31, 2014:          
Impaired mortgage loans held for investment $59,635
 $
 $
 $59,635
 $(842)
As a percentage of total assets 1.5% % % 1.5%  
           
As of July 31, 2013:          
Impaired mortgage loans held for investment $76,699
 $
 $
 $76,699
 $(1,390)
As a percentage of total assets 2.0% % % 2.0%  
           
H&R Block Q3 FY2014 Form 10-Q15


The following methods were used to estimate the fair value of each classimpaired mortgage loans held for investment is generally based on the net present value of financial instrument above:discounted cash flows for TDR loans or the appraised value of the underlying collateral for all other loans. Impaired and TDR loans are required to be remeasured at least annually, based on HRB Bank's loan policy. These loans are classified as Level 3.
REO includes foreclosed properties securing mortgage loans. Foreclosed assets are recorded at estimated fair value, generally based on independent market prices or appraised values of the collateral, less costs to sell upon foreclosure. The assets are remeasured quarterly based on independent appraisals or broker price opinions. Subsequent holding period gains and losses arising from the sale of REO are reported when realized. Because our REO is valued based on significant inputs that are unobservable in the market and our own estimates of assumptions that we believe market participants would use in pricing the asset, these assets are classified as Level 3.
The fair value of impaired mortgage loans held for investment is generally based on the net present value of discounted cash flows for TDR loans or the appraised value of the underlying collateral for all other loans. Impaired and TDR loans are required to be evaluated at least annually, based on HRB Bank's Loan Policy. Impaired loans are typically remeasured every nine months, while TDRs are evaluated quarterly. These loans are classified as Level 3.
We have established various controls and procedures to ensure that the unobservable inputs used in the fair value measurement of these instruments are appropriate. Appraisals are obtained from certified appraisers and reviewed internally by HRB Bank’sBank's asset management group. The inputs and assumptions used in our discounted cash flow model for TDRs are reviewed and approved by HRB Bank management each time the balances are remeasured. Significant changes in fair value from the previous measurement are presented to HRB Bank management for approval. There were no changes to the unobservable inputs used in determining the fair values of our Level 3 financial assets.
The following table presents the quantitative information about our Level 3 fair value measurements, which utilize significant unobservable internally-developed inputs:
(in 000s)
 Fair Value at January 31, 2014
 
Valuation
Technique
 Unobservable Input 
Range
(Weighted Average)
 Fair Value as of July 31, 2014
 
Valuation
Technique
 Unobservable Input 
Range
(Weighted Average)
REO $8,230
 
Third party
pricing
 
Cost to list/sell
Loss severity
 
5% – 34%(5%)
0% – 100%(53%)
Impaired mortgage loans held for investment – non TDRs $75,073
 
Collateral-
based
 
Cost to list/sell
Time to sell (months)
Collateral depreciation
Loss severity
 
0% – 159%(9%)
24(24)
(132%) – 100%(41%)
0% – 100%(60%)
 $71,762
 
Collateral-
based
 
Cost to list/sell
Time to sell (months)
Collateral depreciation
Loss severity
 
0% – 188%(9%)
24 - 26 (24)
(166%) – 100%(38%)
0% – 100%(61%)
Impaired mortgage loans held for investment – TDRs $40,264
 
Discounted
cash flow
 
Aged default performance
Loss severity
 
26% – 41%(33%)
0% – 22%(6%)
 $37,579
 
Discounted
cash flow
 
Aged default performance
Loss severity
 
25% – 40%(33%)
0% – 22%(6%)

16
H&R Block, Q3 FY2014Inc. | Q1 FY2015 Form 10-Q
13


ESTIMATED FAIR VALUE OF FINANCIAL INSTRUMENTS
The carrying amounts and estimated fair values of our financial instruments are as follows:
(in 000s)(in 000s) (in 000s) 
As of January 31, 2014 January 31, 2013 April 30, 2013 July 31, 2014 July 31, 2013 April 30, 2014
 
Carrying
Amount

 
Estimated
Fair Value

 
Carrying
Amount

 
Estimated
Fair Value

 
Carrying
Amount

 
Estimated
Fair Value

 
Carrying
Amount

 
Estimated
Fair Value

 
Carrying
Amount

 
Estimated
Fair Value

 
Carrying
Amount

 
Estimated
Fair Value

Assets:                        
Cash and cash equivalents $437,404
 $437,404
 $418,385
 $418,385
 $1,747,584
 $1,747,584
 $1,429,489
 $1,429,489
 $1,163,876
 $1,163,876
 $2,185,307
 $2,185,307
Cash and cash equivalents – restricted 44,855
 44,855
 37,958
 37,958
 117,837
 117,837
Receivables, net – short-term 677,221
 679,590
 949,160
 949,160
 206,835
 206,810
Cash and cash equivalents - restricted 71,917
 71,917
 55,477
 55,477
 115,319
 115,319
Receivables, net - short-term 122,315
 122,315
 121,309
 124,218
 191,618
 191,618
Mortgage loans held for investment, net 282,149
 195,282
 357,887
 217,019
 338,789
 210,858
 259,732
 193,920
 309,681
 194,882
 268,428
 192,281
Investments in AFS securities 443,770
 443,770
 397,313
 397,313
 486,876
 486,876
 408,063
 408,063
 487,033
 487,033
 427,824
 427,824
Receivables, net – long-term 134,046
 133,623
 158,228
 158,228
 125,048
 134,283
Receivables, net - long-term 101,146
 101,146
 198,088
 210,234
 111,795
 111,795
Liabilities:                        
Deposits 808,008
 810,486
 1,041,942
 1,042,282
 938,331
 934,019
Long-term borrowings 906,529
 953,944
 906,725
 946,793
 906,680
 964,630
Customer banking deposits 483,477
 480,729
 759,745
 760,449
 770,288
 765,376
Long-term debt 906,419
 965,650
 906,632
 931,300
 906,474
 955,050
Contingent consideration payments 10,523
 10,523
 10,871
 10,871
 11,277
 11,277
 9,168
 9,168
 10,766
 10,766
 9,206
 9,206
                        
Fair value estimates, methods and assumptions are set forth below. The fair value was not estimated for assets and liabilities that are not considered financial instruments.
Cash and cash equivalents, including restricted - Fair value approximates the carrying amount (Level 1).
Receivables, net - short-term - For short-term balances with the exception of credit card receivables, the carrying values reported in the balance sheet approximate fair market value due to the relative short-term nature of the respective instruments (Level 1). The fair value of credit card balances is determined using market pricing sources based on projected future cash flows of the pooled assets and performance characteristics (Level 3).
Investments in available-for-sale securities We use a third-party pricing service to determine fair value. The service's pricing model is based on market data and utilizes available trade, bid and other market information for similar securities (Level 2).
Mortgage loans held for investment, net - The fair value of mortgage loans held for investment is determined using market pricing sources based on projected future cash flows of each individual asset, and loan characteristics including channel and performance characteristics (Level 3).
Investments in AFS securities - We use a third-party pricing service to determine fair value. The service's pricing model is based on market data and utilizes available trade, bid and other market information for similar securities (Level 2).
Receivables, net - long-term - The carrying values for the long-term portion of loans to franchisees approximate fair market value due to the variable interest rates, low historical delinquency rates and franchise territories serving as collateral (Level 1). Long-term EA receivables are carried at net realizable value which approximates fair value (Level 3). Net realizable value is determined based on historical collection rates. The fair value of credit card balances is determined using market pricing sources based on projected future cash flows of the pooled assets and performance characteristics (Level 3).
Deposits Customer banking deposits - The fair value of deposits with no stated maturity, such as non-interest-bearing demand deposits, checking, money market and savings accounts, is equal to the amount payable on demand (Level 1). The fair value of IRAs and other time deposits is estimated by discounting the future cash flows using the rates currently offered by HRB Bank for products with similar remaining maturities (Level 3).
Long-term borrowings –debt - The fair value of our Senior Notes is based on quotes from multiple banks.banks (Level 2).
Contingent consideration payments - Fair value approximates the carrying amount (Level 3).

H&R Block Q3 FY2014 Form 10-Q17


NOTE 8:9: INCOME TAXES
We file a consolidated federal income tax return in the United States (U.S.) with the Internal Revenue Service (IRS) and file tax returns in various state and foreign jurisdictions. Tax returns are typically examined and settled upon completion of the examination, with tax controversies settled either at either the exam level or through an appealthe appeals process.
In August 2013, we received written approval from the IRS Joint Committee on Taxation of the settlement of all issues related to the examination of our 2008 through 2010 federal income tax returns. The resulting reduction in uncertain tax benefits has had an immaterial impact on our tax expense in the fiscal year. The Company’sCompany's U.S. federal consolidated tax returns for 2011 and 2012 are currently under examination.
We had gross unrecognized tax benefits of $127.5128.1 million, $146.6145.3 million and $146.4111.5 million as of JanuaryJuly 31, 2014 and 2013 and April 30, 20132014, respectively. The gross unrecognized tax benefits increased $16.6 million and decreased

14
Q1 FY2015 Form 10-Q | H&R Block, Inc.


$18.91.1 million and $59.8 million during the ninethree months ended JanuaryJuly 31, 2014 and 2013, respectively. The decreaseincrease in unrecognized tax benefits during the ninethree months endingended JanuaryJuly 31, 2014 is primarily duerelated to the settlement with the IRS ofvarious current year federal and state tax years 2008-2010.positions. We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $35$21 million before January 31, 2015.within the next twelve months. The anticipated decrease is due to the expiration of statutes of limitations and anticipated settlements of federal and state audit issues,issues. The portion of which $23.2unrecognized benefits expected to be cash settled within the next twelve months amounts to $4.4 million and is included in accrued income taxes inon our consolidated balance sheet. The remaining liability for uncertain tax positions is classified as long-term and is included in other noncurrent liabilities in the consolidated balance sheet.
Consistent with prior years, our operating loss for the ninethree months ended JanuaryJuly 31, 2014 is expected to be offset by income in the fourth quarter due to the established pattern of seasonality in our primary business operations. As such, management has determined that it is more-likely-than-not that realization of tax benefits recorded in our financial statements will occur in our fiscal year. The amount of tax benefit recorded reflects management’smanagement's estimate of the annual effective tax rate applied to the year-to-date loss from continuing operations. Certain discrete tax adjustments are also reflected in income tax expense for the periods presented.
Excluding discrete items, management’smanagement's estimate of the annualized effective tax rate for the ninethree months ended JanuaryJuly 31, 2014 and 2013 was 39.2%38.1% and 38.7%, respectively. Our effective tax rate for continuing operations, including the effects of discrete income tax items, was 39.7% and 47.7% for the nine months ended January 31, 2014 and 2013, respectively. Due to losses in both periods, a discrete tax benefit in either period increases the tax rate while an item of discrete tax expense decreases the tax rate. During the nine months ended January 31, 2014, a net discrete tax benefit of $3.7 million was recorded compared to a net discrete tax benefit of $38.7 million in the same period of the prior year. The difference in discrete items was almost all attributed to settlements with tax authorities and expiration of statute of limitations in the prior year. Due to the seasonal nature of our business, the effective tax rate through our thirdfirst quarter typically ismay not be indicative of the rate for our full fiscal year.

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NOTE 9:10: INTEREST INCOME AND INTEREST EXPENSE
The following table shows the components of interest income and expense:
(in 000s)(in 000s) (in 000s) 
 Three months ended Nine months ended
 January 31, January 31,
 2014
 2013
 2014
 2013
Three months ended July 31,Three months ended July 31,2014
 2013
Interest income:            
Emerald Advance lines of credit
 $27,656
 $28,399
 $28,602
 $30,074
Mortgage loans, net 3,409
 4,120
 10,582
 12,705
 $2,978
 $3,542
Loans to franchisees 2,396
 2,651
 7,069
 7,397
 2,071
 2,289
AFS securities 2,430
 1,713
 7,284
 5,105
 2,270
 2,341
Credit cards 642
 844
 2,505
 844
Other 836
 573
 3,150
 1,907
 1,980
 3,025
 $37,369
 $38,300
 $59,192
 $58,032
 $9,299
 $11,197
Interest expense:            
Borrowings $13,872
 $17,642
 $41,476
 $60,391
 $13,795
 $13,803
Deposits 571
 1,786
 1,727
 4,504
 145
 643
 $14,443
 $19,428
 $43,203
 $64,895
 $13,940
 $14,446
            

NOTE 10:11: COMMITMENTS AND CONTINGENCIES
Changes in deferred revenue balances related to our Peace of MindMind® (POM) program, the current portion of which is included in accounts payable, accrued expenses and other current liabilities and the long-term portion of which is included in other noncurrent liabilities in the consolidated balance sheets, are as follows:
(in 000s)(in 000s) (in 000s) 
Nine months ended January 31, 2014
 2013
Three months ended July 31, 2014
 2013
Balance, beginning of the period $146,286
 $141,080
 $145,237
 $146,286
Amounts deferred for new guarantees issued 16,686
 14,202
 873
 737
Revenue recognized on previous deferrals (59,661) (57,505) (24,253) (27,826)
Balance, end of the period $103,311
 $97,777
 $121,857
 $119,197
        
We accrued $15.210.6 million, $14.915.7 million and $18.011.4 million as of JanuaryJuly 31, 2014 and 2013 and April 30, 20132014, respectively, related to estimated losses under our standard guarantee, which is included with our standard in-office tax preparation services. The current portion of this liability is included in accounts payable, accrued expenses and other current liabilities and the long-term portion is included in other noncurrent liabilities in the consolidated balance sheets.

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We have accrued estimated contingent consideration payments totaling $10.59.2 million, $10.910.8 million and $11.39.2 million as of JanuaryJuly 31, 2014 and 2013 and April 30, 20132014, respectively, related to acquisitions, with the short-term amount recorded in accounts payable, accrued expenses and depositsother current liabilities and the long-term portion included in other noncurrent liabilities. Estimates of contingent payments are typically based on expected financial performance of the acquired business and economic conditions at the time of acquisition. Should actual results differ materially from our assumptions, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations.
We have contractual commitments to fund certain franchisees requestingfranchises with approved revolving lines of credit. Our total obligation under these lines of credit was $90.991.3 million at JanuaryJuly 31, 2014, and net of amounts drawn and outstanding, our remaining commitmentscommitment to fund totaled $19.445.6 million.

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We maintain compensating balances with certain financial institutions that are creditors in our $1.5 billion unsecured committed line of credit governed by a Credit and Guarantee Agreement (2012 CLOC), which are not legally restricted as to withdrawal. These balances totaled $0.8215.3 million as of JanuaryJuly 31, 2014.
We These balances may enter into contracts that include embedded indemnifications that have characteristics similar to guarantees. Typically, these indemnifications do not provide a stated maximum exposure andfluctuate significantly over the termscourse of the indemnities may vary, in many cases limited only by the applicable statute of limitations. Accruals for these obligations have been established when appropriate. Historically, payments made under these types of contractual arrangements have not been material. See note 11 and note 12 to the consolidated financial statements for additional discussion regarding guarantees and indemnifications.
We evaluated our financial interests in variable interest entities (VIEs) as of January 31, 2014 and determined that there have been no significant changes related to those financial interests.any fiscal year.
NOTE 11:12: LITIGATION AND RELATED CONTINGENCIES
We are a defendant in a large number ofnumerous litigation matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, are sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the court. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating or resolving through settlement of numerous claims over an extended period of time.
The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law.
In addition to litigation matters, we are also subject to other claims and regulatoryother loss contingencies arising out of our business activities, including as described below.
We accrue liabilities for litigation, other claims and regulatoryother loss contingencies and any related settlements (such litigation, claims, contingencies and settlements are sometimes(each referred to, individually, as a "matter" and, collectively, as "matters") when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Liabilities have been accrued for a number of the matters noted below. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range.
For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated atas of JanuaryJuly 31, 2014. While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our consolidated financial position, results of operations and cash flows. As of JanuaryJuly 31, 2014 and 2013 and April 30, 20132014, we accrued liabilities of $20.923.7 million, $18.912.5 million and $11.923.7 million, respectively.
For some matters where a liability has not been accrued, we are able to estimate a reasonably possible loss or range of loss. For those matters, and for matters where a liability has been accrued, as of January 31, 2014, we estimate the range of reasonably possible loss could be up to approximately $33 million in excess of amounts accrued, of which 21% relates to our discontinued operations. This estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the

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may vary significantly from the current estimate. Those matters for which an estimate is not reasonably possible are not included within this estimated range. Therefore, this estimated range of reasonably possible loss represents what we believe to be an estimate of reasonably possible loss only for certain matters meeting these criteria. It does not represent our maximum loss exposure. For those matters, and for matters where a liability has been accrued, as of July 31, 2014, we believe the aggregate range of reasonably possible losses in excess of amounts accrued is not material.
For other matters, we are not currently able to estimate the reasonably possible loss or range of loss. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as quantification of a damage demand from plaintiffs, discovery from other parties and investigation of factual allegations, rulings by the courtcourts on motions or appeals, analysis by experts, andor the progressstatus of any settlement negotiations.
On a quarterly and annual basis, we review relevant information with respect to litigation and relatedother loss contingencies and update our accruals, disclosures and estimates of reasonably possible lossesloss or rangesrange of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously, but there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in these matters, including certain of the lawsuits and claims described below,addition, the amounts that may be required to be paid to discharge or settle themthe matters could be substantial and could have a material adverse impact on our business and consolidated financial position, results of operations and cash flows. Certain of these matters are described in more detail below.
LITIGATION, AND OTHER CLAIMS, INCLUDING INDEMNIFICATION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC andor the Company have been, remain, or may in the future be subject to regulatory loss contingencies,litigation, claims, including indemnification claims, and lawsuitsother loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These contingencies, claims and lawsuits include actions by regulators, third parties seeking indemnification, including depositors and underwriters, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these contingencies, claims and lawsuits allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure and eviction) practices, fraud and other common law torts, rights to indemnification and contribution, breach of contract, violations of securities laws and a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, and the Fair Housing Act.Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes. Given the impact of the financial crisis on the non-prime mortgage environment, the aggregate volume of these matters is substantial although it is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters, including certain of the lawsuits and claims described below, it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters.
On December 9, 2009, a putative class action lawsuit was filed in the United States District Court for the Central District of California against SCC and H&R Block, Inc. styled Jeanne Drake, et al. v. Option One Mortgage Corp., et al. (Case No. SACV09-1450 CJC). Plaintiffs allege breach of contract, promissory fraud, intentional interference with contractual relations, wrongful withholding of wages and unfair business practices in connection with not paying severance benefits to employees when their employment transitioned to American Home Mortgage Servicing, Inc. (now known as Homeward Residential, Inc. (Homeward)) in connection with the sale of certain assets and operations of SCC. Plaintiffs seek to recover severance benefits of approximately $8 million, interest and attorney’s fees, in addition to penalties and punitive damages on certain claims. On September 2, 2011, the court granted summary judgment in favor of the defendants on all claims. Plaintiffs filed an appeal, which remains pending. We have not concluded that a loss related to this matter is probable nor have we established a loss contingency related to this matter. We believe SCC has meritorious defenses to the claims in this case and intend to defend the case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated financial position, results of operations and cash flows.
On October 15, 2010, the Federal Home Loan Bank of Chicago (FHLB-Chicago) filed a lawsuit in the Circuit Court of Cook County, Illinois (Case No. 10CH45033) styled Federal Home Loan Bank of Chicago v. Bank of America Funding Corporation, et al. against multiple defendants, including various SCC-related entities, H&R Block, Inc. and other entities, arising out of FHLB-Chicago’sFHLB-Chicago's purchase of residential mortgage-backed securities (RMBSs). The plaintiff seeks rescission and damages under state securities law and for common law negligent misrepresentation in connection with its purchase of two securities collateralized by loans originated and securitized by SCC. These two securities had a total initial principal amount of approximately $50 million, of which approximately $3735 million remains outstanding. The plaintiff agreed to voluntarily dismiss H&R Block, Inc. from the suit. The remaining defendants, including SCC, filed motions to dismiss, which the court denied. DefendantsThe defendants moved for leave to appeal and the circuit court denied

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the motion. The parties are currently engaged in discovery. We have not concluded that aA portion of our loss contingency accrual is related to this matter isfor the amount of loss that we consider probable nor have we accrued a liability related to this matter. We believe SCC has meritorious defenses to the claims in this case and intends to defend the case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated financial position, results of operations and cash flows.
On February 22, 2012, a lawsuit was filed by SCC against Homeward in the Supreme Court of the State of New York, County of New York, styled Sand Canyon Corporation v. American Home Mortgage Servicing, Inc. (Index No. 650504/2012), alleging breach of contract and breach of the implied covenant of good faith and fair dealing in connection with the Cooperation Agreement entered into with SCC in connection with SCC’s sale of its mortgage loan servicing business to the defendant in 2008. SCC is seeking relief to, among other things, require the defendant to provide loan files only by the method prescribed in applicable agreements. The court denied the defendant's motion to dismiss and an appellate court affirmed. The case has been remanded to the trial court and is proceeding there.reasonably estimable.
On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index

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No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on June 28, 2012 (Case No. 12-cv-5067). Plaintiff,The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust and representation and warranties related to SCC. Plaintifftrust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and representations given as to the loans' compliance with its underwriting standards and the value of underlying real estate. SCC filedIn response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to dismiss. Plaintiff thereafter filed an amended complaint. SCC filed a motion to dismisscure or repurchase, anticipatory breach, indemnity, and declaratory judgment. The case is proceeding on the amended complaint, which remains pending.remaining claims. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. We believe SCC has meritorious defenses to the claims in this case and intends to defend the case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated financial position, results of operations and cash flows.
On September 28, 2012, a second lawsuit was filed by Homeward in the District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). Plaintiff,The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. PlaintiffThe plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. SCC filedIn response to a motion to dismiss. Plaintiff thereafter filed an amended complaint.by SCC, filed a motion to dismiss the amended complaint, which was granted in part and denied in part on February 14, 2014. The court granted dismissal of Plaintiff’sdismissed the plaintiff's claims for breach of the duty to cure and repurchase and for indemnification of its costs associated with the litigation. The court denied dismissal of Plaintiff’s remaining claims for breach of various representations and warranties under the Mortgage Loan Purchase Agreement. The case is proceeding on the remaining claims. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. We believe SCC has meritorious defenses to the claims in this case and intends to defend the case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated financial position, results of operations and cash flows.
On April 5, 2013, a third lawsuit was filed by Homeward in the District Court for the Southern District of New York against SCC. The suit, styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 13-cv-2107), was filed as a related matter to the September 2012 Homeward suit mentioned above. In this April 2013 lawsuit, Plaintiff,the plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2007-4 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 159 loans sold to the trust. PlaintiffThe plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. SCC filedIn response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to dismiss. Plaintiff thereafter filed an amended complaint. SCC filed a motion to dismisscure and repurchase and for indemnification of its costs associated with the amended complaint, which remains pending.litigation. The case is proceeding on the remaining claims. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. We believe SCC has meritorious defenses to the claims in this case and intends to defend the case vigorously, but there

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can be no assurances as to its outcome or its impact on our consolidated financial position, results of operations and cash flows.
Underwriters and depositors are, or have been, involved in multiple lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including violations of federal and state securities lawlaws and common law fraud, based on alleged materially inaccurate or misleading disclosures. Based on information currently available to SCC, it believes that the 18 lawsuits in which SCC received notice of a claim for indemnification of losses and expenses, involveinvolved 38 securitization transactions with original investments of approximately $14 billion. The (of which the outstanding principal amount of these investments is approximately $4 billion). Because SCC has not been a party to these lawsuits (with the exception of the Federal Home Loan Bank of Chicago v. Bank of America Funding Corporation case discussed above) and has not had control of this litigation or any settlements thereof, SCC does not have precise information about the amount of damages or other remedies being asserted, the defenses to the claims in such lawsuits or the terms of any settlements of such lawsuits. SCC therefore cannot reasonably estimate the amount of potential losses or associated fees and expenses that may be incurred in connection with such lawsuits, which may be material. Additional lawsuits against the underwriters or depositors may be filed in the future, and SCC may receive additional notices of claims for indemnification from underwriters or depositors with respect to existing or new lawsuits or settlements of such lawsuits. We have not concluded that a loss related to any of these indemnification claims is probable, nor have we accrued a liability related to any of these claims. Certain of the notices received included, and future notices may include, a reservation of rights that encompasses a right of contribution which may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We believe SCC has meritorious defenses to these indemnification claims and intends to defend them vigorously, but there can be no assurance as to their outcome or their impact. In the event of unfavorable outcomes on these claims, the amount required to discharge or settle them could be substantial and could have a material adverse impact on our consolidated financial position, results of operations and cash flows.
On April 3, 2012, the Nevada Attorney General issued a subpoena to SCC indicating it was conducting an investigation concerning “the alleged commission of a practice declared to be unlawful under the Nevada Deceptive Trade Practices Act.” No complaint has been filed to date. SCC plans to continue to cooperate with the Nevada Attorney General.
EMPLOYMENT-RELATED CLAIMS AND LITIGATION – On January 25, 2010, a wage and hour class action lawsuit was filed against us in the United States District Court for the Western District of Missouri styled Barbara Petroski, et al. v. H&R Block Eastern Enterprises, Inc., et al., (Case No. 10-00075-CV-W-DW). The plaintiffs generally allege failure to compensate tax professionals nationwide for training that is required to be eligible for rehire the following tax season, and seek compensatory damages, liquidated damages, statutory penalties, pre-judgment interest, attorneys' fees and costs. A conditional class was certified under the Fair Labor Standards Act in March 2011 (consisting of tax professionals nationwide who worked in company-owned offices and who were not compensated for such training on or after April 15, 2007). Two classes were also certified under state laws in California and New York (consisting of tax professionals who worked in company-owned offices in California and New York and who were not compensated for such training on or after March 4, 2006 and on or after March 4, 2004, respectively). We filed a motion to decertify the classes, along with a motion for summary judgment on all claims. On April 8, 2013, the court granted summary judgment in our favor on all claims. The plaintiffs filed an appeal, which remains pending. We have not concluded that a loss related to this matterany of these indemnification claims is probable, nor have we accrued a loss contingencyliability related to this matter. We believe we have meritorious defenses to the claims in this matter and intend to defend them vigorously, but there can be no assurances as to the outcomeany of the matter or its impact on our consolidated financial position, resultsthese claims.

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LITIGATION, CLAIMS OR OTHER LOSS CONTINGENCIES PERTAINING TO CONTINUING OPERATIONS
RAL ANDand RAC LITIGATIONLitigation. A series of putative class action lawsuits were filed against us in various federal courts beginning on November 17, 2011 concerning the refund anticipation loan (RAL) and refund anticipation check (RAC) products. The plaintiffs generally allege we engaged in unfair, deceptive or fraudulent acts in violation of various state consumer protection laws by facilitating RALs that were accompanied by allegedly inaccurate TILA disclosures, and by offering RACs without any TILA disclosures. Certain plaintiffs also allege violation of disclosure requirements of various state statutes expressly governing RALs and provisions of those statutes prohibiting tax preparers from charging or retaining certain fees. Collectively, the plaintiffs seek to represent clients who purchased RAL or RAC products in up to forty-two states and the District of Columbia during timeframes ranging from 2007 to the present. The plaintiffs seek equitable relief, disgorgement of profits, compensatory and statutory damages, restitution, civil penalties, attorneys' fees and costs. These cases were consolidated by the Judicial Panel on Multidistrict Litigation into a single proceeding in the United States District Court for the Northern District of Illinois for coordinated pretrial proceedings,

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styled IN RE: H&R Block Refund Anticipation Loan Litigation (MDL No. 2373/No: 1:12-CV-02973-JBG ). We filed aOn July 23, 2014, the MDL court granted our motion to compel arbitration which remains pending.of the claims of the named plaintiffs and stayed the cases pending arbitration. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter. We believe we have meritorious defenses to the claims in these cases and intend to defend the cases vigorously, but there can be no assurances as to the outcome of these cases or their impact on our consolidated financial position, results of operations and cash flows.
COMPLIANCE FEE LITIGATIONCompliance Fee Litigation. On April 16, 2012, a putative class action lawsuit was filed against us in the Circuit Court of Jackson County, Missouri styled Manuel H. Lopez III v. H&R Block, Inc., et al. (Case # 1216CV12290) concerning a compliance fee charged to retail tax clients in the 2011 and 2012 tax seasons. The plaintiff seeks to represent all Missouri citizens who were charged the compliance fee, and asserts claims of violation of the Missouri Merchandising Practices Act, money had and received, and unjust enrichment. We filed a motion to compel arbitration of the 2011 claims. The court denied the motion. We filed an appeal, which remains pending. Theappeal. On May 6, 2014, the Missouri Court of Appeals, Western District, reversed the ruling of the trial court and remanded the case is stayed pending the outcomefor further consideration of the appeal.motion. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter. We believe we have meritorious defenses to the claims in this case and intend to defend the case vigorously, but there can be no assurances as to the outcome of the case or its impact on our consolidated financial position, results of operations and cash flows.
On April 19, 2012, a putative class action lawsuit was filed against us in the United States District Court for the Western District of Missouri styled Ronald Perras v. H&R Block, Inc., et al. (Case No. 4:12-cv-00450-DGK) concerning a compliance fee charged to retail tax clients in the 2011 and 2012 tax seasons. The plaintiff seeks to represent all persons nationwide (excluding citizens of Missouri) who were charged the compliance fee, and asserts claims of violation of various state consumer laws, money had and received, and unjust enrichment. The plaintiff filed a motion for class certification in September 2013. TheIn November 2013, the court subsequently granted our motion to compelcompelled arbitration of the 2011 claims and stayed all proceedings with respect to those claims. On June 20, 2014, the 2011 claims. The case is continuing to proceed oncourt denied class certification of the remaining 2012 claims. Plaintiff filed an appeal of the denial of class certification to the Eighth Circuit Court of Appeals, which remains pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter. We believe we have meritorious defenses to the claims in this case and intend to defend the case vigorously, but there can be no assurances as to the outcome of the case or its impact on our consolidated financial position, results of operations and cash flows.
FORMForm 8863 LITIGATIONLitigation. -A series of putative class action lawsuits were filed against us in various federal courts and one state court beginning on March 13, 2013 (including, by way of example, Danielle Pooley v. H&R Block, Inc., No. 1:13-cv-01549-JBS-KMW (D.N.J. Mar. 13, 2013); Arthur Green and Amy Hamilton v. H&R Block, Inc., et al., No. 4:13-cv-11206 (E.D. Mich. Mar. 19, 2013); Juan Ortega v. H&R Block, Inc., et al., No. 2:13-cv-02023-MMM-RZ (C.D. Cal. Mar. 20, 2013); and Nikki R. Nevill v. H&R Block, Inc., et al., No. 1316-CV07264 (Jackson Cnty., Mo. Cir. Ct. Mar. 21, 2013)).2013. Taken together, the plaintiffs in these actionslawsuits purport to represent certain clients nationwide who filed Form 8863 during tax season 2013 through an H&R Block office or using H&R Block At Home® online tax services or tax preparation software, and allege breach of contract, negligence and violation of state consumer laws in connection with transmission of the form. The plaintiffs seek damages, pre-judgment interest, attorneys' fees and costs. In August 2013, the plaintiff in the state court action voluntarily dismissed her case without prejudice. On October 10, 2013, the Judicial Panel on Multidistrict Litigation granted our petition to consolidate the remaining federal lawsuits for coordinated pretrial proceedings in the United States District Court for the Western District of Missouri in a proceeding styled IN RE: H&R BLOCK IRS FORM 8863 LITIGATION (MDL No. 2474/Case No. 4:13-MD-02474-FJG). We filed a motion to compel arbitration and to strike class allegations relating to clients who agreed to arbitrate their claims, which remains pending.claims. On July 11, 2014, the MDL court granted the motion to compel arbitration for those named plaintiffs who agreed to arbitrate and denied the motion to strike as premature prior to the filing of a consolidated complaint. We have not concluded that a loss related to these lawsuitsthis matter is probable, nor have we accrued a liability related to these lawsuits. We believe we have meritorious defenses to the claims in these cases and intend to defend the cases vigorously, but there can be no assurances as to the outcome of these cases or their impact on our consolidated financial position, results of operations and cash flows.this matter.
EXPRESSLITIGATION, CLAIMS AND OTHER LOSS CONTINGENCIES PERTAINING TO OTHER DISCONTINUED OPERATIONS
Express IRA LITIGATIONLitigation. On January 2, 2008, the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) filed a lawsuit regarding our former Express IRA product that

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is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. We believe we have meritorious defenses to the claims in this case and intend to defend the case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated financial position, results of operations and cash flows.

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Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation, among other things, through an indemnification agreement. A portion of our accrual is related to these indemnity obligations.
LITIGATION AND CLAIMS PERTAINING TO THE DISCONTINUED OPERATIONS OF RSM MCGLADREYMcGladrey and Related Businesses. On April 17, 2009, a shareholder derivative complaint was filed by Brian Menezes, derivatively and on behalf of nominal defendant International Textile Group, Inc. against McGladrey Capital Markets LLC (MCM) and others in the Court of Common Pleas, Greenville County, South Carolina (C.A. No. 2009-CP-23-3346) styled Brian P. Menezes, Derivatively on Behalf of Nominal Defendant, International Textile Group, Inc. (f/k/a Safety Components International, Inc.) v. McGladrey Capital Markets, LLC (f/k/a RSM EquiCo Capital Markets, LLC), et al. PlaintiffsThe plaintiffs filed an amended complaint in October 2011 styled In re International Textile Group Merger Litigation, adding a putative class action claim. PlaintiffsThe plaintiffs allege claims of aiding and abetting, civil conspiracy, gross negligence and breach of fiduciary duty against MCM in connection with a fairness opinion MCM provided to the Special Committee of Safety Components International, Inc. (SCI) in 2006 regarding the merger between International Textile Group, Inc. and SCI. PlaintiffsThe plaintiffs seek actual and punitive damages, pre-judgment interest, attorneys' fees and costs. On February 8, 2012, the court dismissed the plaintiffs' civil conspiracy claim against all defendants. A class was certified on the remaining claims on November 20, 2012. The court granted summary judgment in favor of MCM on June 3, 2013 on the breach of fiduciary duty claim. To avoid the cost and inherent risk associated with litigation, the parties signed a memorandum of understanding to resolve the case, which is subject to approval by the court. The court granted preliminary approval of the settlement on February 19, 2014. A final approval hearing is set foroccurred on June 23, 2014.26, 2014; the parties are awaiting entry of a final order and judgment. A portion of our loss contingency accrual is related to this lawsuit for the amount of loss that we consider probable and reasonably estimable. We believe we have meritorious defenses to the claims in this case and intend to defend the case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated financial position, results of operations and cash flows.
In connection with the sale of RSM McGladrey, Inc. (RSM) and MCM, we indemnified the buyers against certain litigation matters. The indemnities are not subject to a stated term or limit. A portion of our accrual is related to these indemnity obligations.
OTHER – We are from time to time a party to litigation, claims lawsuits, investigations,and other loss contingencies and related settlements not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated. We believe we have meritorious defenses to each of these matters, and we are defending or intend to defend them vigorously. The amounts claimed in these matters are substantial in some instances; however, the ultimate liability with respect to such matters is difficult to predict.
We are also a party to claims and lawsuits that we consider to be ordinary, routine litigation incidental to our business, including, but not limited to, claims and lawsuits concerning the preparation of customers' income tax returns, the fees charged customers for various services and products, relationships with franchisees, intellectual property disputes, marketing and other competitor disputes, employment matters and contract disputes. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business or our consolidated financial position, results of operations and cash flows.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our consolidated financial position, results of operations and cash flows.
NOTE 12:13: LOSS CONTINGENCIES ARISING FROM REPRESENTATIONS AND WARRANTIES OF OUR DISCONTINUED MORTGAGE OPERATIONS
SCC ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations.
Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of RMBSs. In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. These representations and warranties varied based on the nature of the transaction and the buyer's or insurer's requirements, but generally pertained to the ownership of the loan, the validity of the lien securing the loan, borrower fraud, the loan's compliance with the criteria for inclusion in the transaction, including

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compliance with SCC's underwriting standards or loan criteria established by the buyer, ability to deliver required documentation, and compliance with applicable laws. Representations and warranties related to borrower fraud in whole loan sale transactions to institutional investors, which were generally securitized by such investors, represented approximately 68% of the disposal of loans originated in calendar years 2005, 2006 and 2007, included a “knowledge qualifier”"knowledge qualifier" limiting SCC's liability to those instances where SCC had

H&R Block Q3 FY2014 Form 10-Q25


knowledge of the fraud at the time the loans were sold. Representations and warranties made in other sale transactions effectively did not include a knowledge qualifier as to borrower fraud. SCC believes it would have an obligation to repurchase a loan or indemnify certain parties with respect to a claim for a breach ofonly if it breached a representation and warranty only ifand such breach materially and adversely affects the value of the mortgage loan or a securitization insurer's or certificate holder's interest in the mortgage loan, andloan. SCC also would assert that it has no liability for the failure to repurchase any mortgage loan that has not been liquidated prior to a repurchase demand, although there is limited and conflicting case law on the liquidated loan defense issue. These decisions are from lower courts, are inconsistent in their analysis and receptivity to this defense, and are subject to appeal. Such claims together with any settlement arrangements related to these losses are collectively referred to as “representation"representation and warranty claims."
Representation and warranty claims received by SCC have primarily related to alleged breaches of representations and warranties related to a loan's compliance with the underwriting standards established by SCC at origination and borrower fraud for loans originated in calendar years 2006 and 2007. SCC has received claims representing an original principal amount of $2.1 billion in claims since May 1, 2008, of which $70.3 million were received in fiscal year 2014, $190 million were received in fiscal year 2013 and $1.1 billion in fiscal year 2012. SCC received new claims totaling $70.33.3 million during the nine monthsfiscal quarter ended JanuaryJuly 31, 2014, all of which were initiated by parties with whom SCC has tolling agreements. These tolling agreements toll the running of any applicable statute of limitations related to potential lawsuits regarding representation and warranty claims and other claims against SCC. Claims totaling approximately $1.2The tolling agreements are with counterparties that have made and are expected to assert a significant majority of previously denied and expected future representation and warranty claims. There were $3.6 million remained outstanding claims subject to review as of JanuaryJuly 31, 2014, none of which represent a reassertion of previously denied claims..
SETTLEMENT ACTIONS - SCC has entered into tolling agreements with the counterparties that have initiated allthe majority of the new claims received by SCC during the nine months ended January 31, 2014.SCC. Beginning in the fourth quarter of fiscal year 2013 and continuing inthrough the first quarter of fiscal year 2014,2015, SCC has been engaged in discussions with these counterparties regarding the bulk settlement of previously denied and potential future claims. Based on settlement discussions with these counterparties, SCC believes a bulk settlement approach, rather than the loan-by-loan resolution process, will be needed to resolve all of the representation and warranty and other claims that are the subject of these discussions. In the event that current efforts to settle are not successful, SCC believes claim volumes may increase or litigation may result.
SCC continues to engage in a loan-by-loan review of new requests for repurchase. SCC will continue to vigorously contest any request for repurchase when it has concluded that a valid basis for repurchase does not exist. SCC's decision whether to engage in bulk settlement discussions is based on factors that vary by counterparty or type of counterparty and include the considerations used by SCC in determining its loss estimate, described below under "Liability for Estimated Contingent Losses."
LIABILITY FOR ESTIMATED CONTINGENT LOSSES - SCC recordsaccrues a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. Development of loss estimates is subjective, subject to a high degree of management judgment and estimates may vary significantly period to period. SCC's loss estimate as of JanuaryJuly 31, 2014 considersis based on the experience gained throughbest information currently available, significant management judgment, and a number of factors that are subject to change, including developments in case law and the factors mentioned below. These factors include the terms of prior bulk settlement, the terms expected to result from ongoing bulk settlement discussions, with counterparties, and an assessment of, among other things, historical claim results, threatened claims, terms and provisions of related agreements, counterparty willingness to pursue a settlement, legal standing of counterparties to provide a comprehensive settlement, the potential pro-rata realization of the claims as compared to all similar claims and other relevant facts and circumstances when developing its estimate of probable loss. The estimate is based onSCC believes that the best information currently available,most significant management judgment,of these factors are the terms of prior bulk settlements and a numberthe terms expected to result from ongoing bulk settlement discussions, which have been primarily influenced by the anticipated pro-rata realization of factors, including developments in case lawthe claims of particular counterparties as compared to the anticipated realization if all claims and those factors mentioned above, that are subject to change.litigation were resolved together with payment of SCC's related administration and legal expense. Changes in any one of thesethe factors mentioned above could significantly impact the estimate.

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The liability is included in accounts payable, accrued expenses and other current liabilities on the consolidated balance sheets. A rollforward of SCC's accrued liability for these loss contingencies is as follows:
(in 000s)(in 000s) (in 000s) 
Nine months ended January 31, 2014
 2013
Three months ended July 31, 2014
 2013
Balance, beginning of the period $158,765
 $130,018
 $183,765
 $158,765
Provisions 
 
 10,000
 
Payments 
 (11,253) 
 
Balance, end of the period $158,765
 $118,765
 $193,765
 $158,765
        

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SCC is taking the legal position, where appropriate, for both contractual representation and warranty claims and similar claims in litigation, that a valid representation and warranty claim cannot be made with respect to a mortgage loan that has been liquidated. There is limited and conflicting case law on this issue. These decisions are from lower courts, are inconsistent in their analysis and receptivity to this defense, and are subject to appeal. It is anticipated that the liquidated mortgage loan defense will be the subject of future judicial decisions. Until the validity of the liquidated loan defense is further clarified by the courts or other developments occur, SCC's estimated accrual for representation and warranty claims will not take this defense into account.
ESTIMATED RANGE OF POSSIBLE LOSS -SCC believes it is reasonably possible that future representation and warranty losses may vary from amounts recordedaccrued for these exposures. SCC currently estimates thatbelieves the aggregate range of reasonably possible loss could be up to approximately $40 millionlosses in excess of amounts accrued.accrued is not material. This estimated range is based on the best information currently available, information, significant management judgment and a number of assumptionsfactors that are subject to change.change, including developments in case law and the factors mentioned above. The actual loss that may be incurred could be more or less thandiffer materially from our accrual or the estimate of reasonably possible losses.
INDEMNIFICATION OBLIGATIONS -As described more fully in note 1112, losses may also be incurred with respect to various indemnification claims by underwriters and depositors in securitization transactions in which SCC participated. Losses from these indemnification claims are frequently not subject to a stated term or limit. We have not concluded that a loss related to any of these indemnification claims is probable, have not accrued a liability for these claims and are not able to estimate a reasonably possible loss or range of loss for these claims. Accordingly, neither the accrued liability described above totaling $158.8193.8 million, nor the estimated range of reasonably possible losses in excess of the amount accrued described above, of up to approximately $40 million, includes any possible losses which may arise from these indemnification claims. There can be no assurances as to the outcome or impact of these indemnification claims. In the event of unfavorable outcomes on these claims, the amount required to discharge or settle them could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations and cash flows.
NOTE 13: DISCONTINUED OPERATIONSIf the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. SCC's principal assets, as of
DiscontinuedJuly 31, 2014, total approximately $515 million and consist primarily of an intercompany note receivable and a deferred tax asset. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations consist of our former Business Services segment and SCC. We sold or ceased to operate all businesses within our former Business Services segment in fiscal year 2012. SCC exited its mortgage business in fiscal year 2008.
Results of our discontinued operations are as follows:
(in 000s) 
  Three months ended Nine months ended
  January 31, January 31,
  2014
 2013
 2014
 2013
Revenues $
 $
 $
 $
Pretax income (loss) from operations:        
RSM and related businesses $265
 $(511) $(1,571) $(204)
Mortgage (3,389) (765) (7,825) (10,639)
  (3,124) (1,276) (9,396) (10,843)
Income tax benefit (1,164) (483) (3,591) (4,215)
Net loss from discontinued operations $(1,960) $(793) $(5,805) $(6,628)
         
cash flows.

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NOTE 14: REGULATORY CAPITAL REQUIREMENTS
The following table sets forth HRB Bank's regulatory capital requirements calculated in its Call Report, as filed with the Federal Financial Institutions Examination Council (FFIEC):
(dollars in 000s)(dollars in 000s) (dollars in 000s) 
 Actual 
Minimum
Capital Requirement
 
Minimum to be
Well Capitalized
 Actual 
Minimum
Capital Requirement
 
Minimum to be
Well Capitalized
 Amount Ratio Amount Ratio  Amount Ratio Amount Ratio Amount Ratio  Amount Ratio
As of December 31, 2013:            
As of June 30, 2014:            
Total risk-based capital ratio (1)
 $517,031
 72.5% $57,023
 8.0% $71,279
 10.0% $590,393
 191.2% $25,593
 8.0% $31,991
 10.0%
Tier 1 risk-based capital ratio (2)
 508,015
 71.3% N/A
 N/A
 42,768
 6.0% 586,394
 189.9% N/A
 N/A
 19,195
 6.0%
Tier 1 capital ratio (leverage) (3)
 508,015
 37.1% 164,404
 12.0%
(5) 
 68,502
 5.0% 586,394
 51.0% 138,123
 12.0%
(5) 
 57,551
 5.0%
Tangible equity ratio (4)
 508,015
 37.1% 20,550
 1.5% N/A
 N/A
 586,394
 51.0% 17,265
 1.5% N/A
 N/A
As of December 31, 2012:            
As of June 30, 2013:            
Total risk-based capital ratio (1)
 $469,979
 61.9% $60,747
 8.0% $75,934
 10.0% $508,667
 132.5% $30,701
 8.0% $38,376
 10.0%
Tier 1 risk-based capital ratio (2)
 460,341
 60.6% N/A
 N/A
 45,561
 6.0% 503,536
 131.2% N/A
 N/A
 23,026
 6.0%
Tier 1 capital ratio (leverage) (3)
 460,341
 29.7% 62,041
 12.0%
(5) 
 77,551
 5.0% 503,536
 36.9% 163,620
 12.0%
(5) 
 68,175
 5.0%
Tangible equity ratio (4)
 460,341
 29.7% 23,265
 1.5% N/A
 N/A
 503,536
 36.9% 20,453
 1.5% N/A
 N/A
As of March 31, 2013:            
As of March 31, 2014:            
Total risk-based capital ratio (1)
 $506,734
 131.6% $30,806
 8.0% $38,508
 10.0% $563,899
 168.5% $26,771
 8.0% $33,464
 10.0%
Tier 1 risk-based capital ratio (2)
 501,731
 130.3% N/A
 N/A
 23,105
 6.0% 559,572
 167.2% N/A
 N/A
 20,079
 6.0%
Tier 1 capital ratio (leverage) (3)
 501,731
 25.5% 236,315
 12.0%
(5) 
 98,464
 5.0% 559,572
 32.1% 209,041
 12.0%
(5) 
 87,101
 5.0%
Tangible equity ratio (4)
 501,731
 25.5% 29,539
 1.5% N/A
 N/A
 559,572
 32.1% 26,130
 1.5% N/A
 N/A
(1) 
Total risk-based capital divided by risk-weighted assets.
(2) 
Tier 1 (core) capital less deduction for low-level recourse and residual interest divided by risk-weighted assets.
(3) 
Tier 1 (core) capital divided by adjusted total assets.
(4) 
Tangible capital divided by tangible assets.
(5) 
Effective April 5, 2012, the minimum capital requirement was changed to 4% by the OCC, although HRB Bank plans to maintain a minimum of 12.0% leverage capital at the end of each calendar quarter.
Quantitative measures established by regulation to ensure capital adequacy require HRB Bank to maintain minimum amounts and ratios of tangible equity, total risk-based capital and Tier 1 capital, as set forth in the table above. As of JanuaryJuly 31, 2014, HRB Bank’sBank's leverage ratio was 37.1%52.5%.
NOTE 15: SEGMENT INFORMATION
Results of our continuing operations by reportable segment are as follows:
(in 000s)(in 000s) (in 000s) 
 Three months ended Nine months ended
 January 31, January 31,
 2014
 2013
 2014
 2013
Three months ended July 31,Three months ended July 31,2014
 2013
REVENUES :            
Tax Services $193,996
 $464,634
 $443,727
 $684,706
 $129,080
 $121,691
Corporate and eliminations 5,774
 7,345
 17,578
 21,025
 4,506
 5,504
 $199,770
 $471,979
 $461,305
 $705,731
 $133,586
 $127,195
LOSS FROM CONTINUING OPERATIONS BEFORE TAXES :            
Tax Services $(322,099) $(64,189) $(625,807) $(335,203) $(150,560) $(144,394)
Corporate and eliminations (25,726) (32,079) (85,874) (92,622) (25,256) (40,100)
 $(347,825) $(96,268) $(711,681) $(427,825) $(175,816) $(184,494)
     

 

 

 


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NOTE 16: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS
Block Financial is an indirect,a 100% owned subsidiary of the Company. Block Financial is the Issuer and the Company is the full and unconditional Guarantor of the Senior Notes issued on October 25, 2012 and October 26, 2004, our 2012 CLOC, and other indebtedness issued from time to time. These condensed consolidating financial statements have been

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prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company’sCompany's investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders’stockholders' equity and other intercompany balances and transactions.
Certain amounts included in the following income statements and statements of cash flows for the three months ended July 31, 2013 and the balance sheet as of July 31, 2013 have been restated to correct errors in presentation. The income statements have been corrected to properly reflect equity earnings in subsidiaries of H&R Block, Inc. (Guarantor) in "Other income (expense), net" to include income taxes and discontinued operations which were previously shown on separate lines. The balance sheet has been corrected to properly reflect a classified balance sheet and to show the investment in Block Financial by Other Subsidiaries. The statements of cash flows have been corrected to properly reflect intercompany borrowings and payments as either investing or financing activities, as appropriate. These restatements did not have an impact on the consolidated financial statements for the three months ended July 31, 2013.
CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONSCONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s)
CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s)
Three months ended January 31, 2014 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Three months ended July 31, 2014 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Total revenues $
 $54,455
 $146,755
 $(1,440) $199,770
 $
 $23,860
 $109,809
 $(83) $133,586
Cost of revenues 
 55,634
 309,343
 (1,440) 363,537
 
 25,501
 186,100
 (80) 211,521
Selling, general and administrative 
 10,346
 164,102
 
 174,448
 
 3,343
 93,860
 (3) 97,200
Total expenses 
 65,980
 473,445
 (1,440) 537,985
 
 28,844
 279,960
 (83) 308,721
Operating loss 
 (11,525) (326,690) 
 (338,215) 
 (4,984) (170,151) 
 (175,135)
Other income (expense), net (347,825) 232
 (9,842) 347,825
 (9,610) (118,993) (836) (1,071) 120,219
 (681)
Loss from continuing operations before tax benefit (347,825) (11,293) (336,532) 347,825
 (347,825) (118,993) (5,820) (171,222) 120,219
 (175,816)
Income taxes (benefit) (135,074) 7,602
 (142,676) 135,074
 (135,074)
Income tax benefit (2,761) (2,643) (61,561) 
 (66,965)
Net loss from continuing operations (212,751) (18,895) (193,856) 212,751
 (212,751) (116,232) (3,177) (109,661) 120,219
 (108,851)
Net income (loss) from discontinued operations (1,960) (2,118) 158
 1,960
 (1,960)
Net loss from discontinued operations 
 (7,209) (172) 
 (7,381)
Net loss (214,711) (21,013) (193,698) 214,711
 (214,711) (116,232) (10,386) (109,833) 120,219
 (116,232)
Other comprehensive loss (6,239) (3,052) (3,187) 6,239
 (6,239)
Other comprehensive income (loss) 306
 (121) 306
 (185) 306
Comprehensive loss $(220,950) $(24,065) $(196,885) $220,950
 $(220,950) $(115,926) $(10,507) $(109,527) $120,034
 $(115,926)
                    
Three months ended January 31, 2013 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Three months ended July 31, 2013 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Total revenues $
 $58,616
 $414,858
 $(1,495) $471,979
 $
 $27,215
 $100,136
 $(156) $127,195
Cost of revenues 
 68,333
 310,776
 (1,491) 377,618
 
 39,359
 170,850
 (156) 210,053
Selling, general and administrative 
 11,327
 175,674
 (4) 186,997
 
 14,038
 82,659
 
 96,697
Total expenses 
 79,660
 486,450
 (1,495) 564,615
 
 53,397
 253,509
 (156) 306,750
Operating loss 
 (21,044) (71,592) 
 (92,636) 
 (26,182) (153,373) 
 (179,555)
Other income (expense), net(1) (96,268) (4,938) 1,306
 96,268
 (3,632) (115,187) 44
 (4,983) 115,187
 (4,939)
Loss from continuing operations before tax benefit (96,268) (25,982) (70,286) 96,268
 (96,268) (115,187) (26,138) (158,356) 115,187
 (184,494)
Income tax benefit(1) (79,353) (31,416) (47,937) 79,353
 (79,353) 
 (9,398) (61,826) 
 (71,224)
Net income (loss) from continuing operations (16,915) 5,434
 (22,349) 16,915
 (16,915)
Net loss from continuing operations (115,187) (16,740) (96,530) 115,187
 (113,270)
Net loss from discontinued operations(1) (793) (483) (310) 793
 (793) 
 (1,163) (754) 
 (1,917)
Net income (loss) (17,708) 4,951
 (22,659) 17,708
 (17,708)
Other comprehensive income (loss) 370
 (569) 939
 (370) 370
Comprehensive income (loss) $(17,338) $4,382
 $(21,720) $17,338
 $(17,338)
Net loss (115,187) (17,903) (97,284) 115,187
 (115,187)
Other comprehensive loss (10,807) (7,724) (3,083) 10,807
 (10,807)
Comprehensive loss $(125,994) $(25,627) $(100,367) $125,994
 $(125,994)
                    
(1)
Amounts have been restated, including the presentation of equity in earnings of subsidiaries net of income taxes and discontinued operations.

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CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s)
As of July 31, 2014 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Cash & cash equivalents $
 $405,512
 $1,024,407
 $(430) $1,429,489
Cash & cash equivalents - restricted 
 12,817
 59,100
 
 71,917
Receivables, net 15
 86,968
 35,332
 
 122,315
Prepaid expenses and other current assets 17
 107,725
 156,924
 
 264,666
Investments in available-for-sale securities 
 403,674
 100
 
 403,774
Total current assets 32
 1,016,696
 1,275,863
 (430) 2,292,161
Mortgage loans held for investment, net 
 259,732
 
 
 259,732
Investments in available-for-sale securities 
 
 4,289
 
 4,289
Property and equipment, net 
 209
 314,322
 
 314,531
Intangible assets, net 
 
 347,890
 
 347,890
Goodwill 
 
 478,845
 
 478,845
Investments in subsidiaries 784,419
 
 50,384
 (834,803) 
Amounts due from affiliates 616,578
 322,339
 983
 (939,900) 
Other assets 3,395
 149,930
 40,046
 
 193,371
Total assets $1,404,424
 $1,748,906
 $2,512,622
 $(1,775,133) $3,890,819
           
Customer banking deposits $
 $483,405
 $
 $(430) $482,975
Accounts payable, accrued expenses and other current liabilities 846
 224,963
 259,396
 
 485,205
Accrued salaries, wages and payroll taxes 
 2,129
 28,867
 
 30,996
Accrued income taxes 
 30,944
 253,094
 
 284,038
Current portion of long-term debt 
 399,941
 764
 
 400,705
Total current liabilities 846
 1,141,382
 542,121
 (430) 1,683,919
Long-term debt 
 497,682
 8,032
 
 505,714
Other noncurrent liabilities 5,395
 59,458
 239,133
 
 303,986
Amounts due to affiliates 983
 
 938,917
 (939,900) 
Total liabilities 7,224
 1,698,522
 1,728,203
 (940,330) 2,493,619
Stockholders' equity 1,397,200
 50,384
 784,419
 (834,803) 1,397,200
Total liabilities and stockholders' equity $1,404,424
 $1,748,906
 $2,512,622
 $(1,775,133) $3,890,819
           


H&R Block, Q3 FY2014Inc. | Q1 FY2015 Form 10-Q
2925

Table of Contents

Nine months ended January 31, 2014 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Total revenues $
 $102,840
 $360,095
 $(1,630) $461,305
Cost of revenues 
 121,925
 674,159
 (1,630) 794,454
Selling, general and administrative 
 25,753
 339,484
 
 365,237
Total expenses 
 147,678
 1,013,643
 (1,630) 1,159,691
Operating loss 
 (44,838) (653,548) 
 (698,386)
Other income (expense), net (711,681) 1,938
 (15,233) 711,681
 (13,295)
Loss from continuing operations before tax benefit (711,681) (42,900) (668,781) 711,681
 (711,681)
Income tax benefit (282,645) (3,999) (278,646) 282,645
 (282,645)
Net loss from continuing operations (429,036) (38,901) (390,135) 429,036
 (429,036)
Net loss from discontinued operations (5,805) (4,834) (971) 5,805
 (5,805)
Net loss (434,841) (43,735) (391,106) 434,841
 (434,841)
Other comprehensive loss (15,326) (9,668) (5,658) 15,326
 (15,326)
Comprehensive loss $(450,167) $(53,403) $(396,764) $450,167
 $(450,167)
           
CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s)
As of July 31, 2013 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Cash & cash equivalents $
 $439,100
 $728,246
 $(3,470) $1,163,876
Cash & cash equivalents - restricted 
 12,290
 43,187
 
 55,477
Receivables, net 460
 94,932
 25,917
 
 121,309
Prepaid expenses and other current assets 
 25,681
 338,589
 
 364,270
Total current assets 460
 572,003
 1,135,939
 (3,470) 1,704,932
Mortgage loans held for investment, net 
 309,681
 
 
 309,681
Investments in available-for-sale securities 
 482,603
 4,430
 
 487,033
Property and equipment, net 
 810
 285,774
 
 286,584
Intangible assets, net 
 
 280,455
 
 280,455
Goodwill 
 
 435,667
 
 435,667
Investments in subsidiaries (1)
 3,274,648
 
 20,941
 (3,295,589) 
Amounts due from affiliates 
 409,794
 2,176,279
 (2,586,073) 
Other assets 6,976
 143,234
 108,326
 
 258,536
Total assets $3,282,084
 $1,918,125
 $4,447,811
 $(5,885,132) $3,762,888
           
Customer banking deposits $
 $761,399
 $
 $(3,470) $757,929
Accounts payable, accrued expenses and other current liabilities 490
 190,287
 252,288
 
 443,065
Accrued salaries, wages and payroll taxes 
 1,497
 31,429
 
 32,926
Accrued income taxes 
 35,101
 180,733
 
 215,834
Current portion of long-term debt 
 
 730
 
 730
Total current liabilities 490
 988,284
 465,180
 (3,470) 1,450,484
Long-term debt 
 897,107
 8,795
 
 905,902
Other noncurrent liabilities 
 11,793
 289,394
 
 301,187
Amounts due to affiliates 2,176,279
 
 409,794
 (2,586,073) 
Total liabilities 2,176,769
 1,897,184
 1,173,163
 (2,589,543) 2,657,573
Stockholders' equity (1)
 1,105,315
 20,941
 3,274,648
 (3,295,589) 1,105,315
Total liabilities and stockholders' equity $3,282,084
 $1,918,125
 $4,447,811
 $(5,885,132) $3,762,888
           
Note:Amounts have been restated to include the presentation of a classified balance sheet.
(1)
Amounts have been restated, including the presentation of the investment of Other Subsidiaries in Block Financial.
Nine months ended January 31, 2013 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Total revenues $
 $98,531
 $608,773
 $(1,573) $705,731
Cost of revenues 
 137,146
 647,476
 (1,569) 783,053
Selling, general and administrative 
 26,288
 326,518
 (4) 352,802
Total expenses 
 163,434
 973,994
 (1,573) 1,135,855
Operating loss 
 (64,903) (365,221) 
 (430,124)
Other income (expense), net (427,825) (2,428) 4,727
 427,825
 2,299
Loss from continuing operations before tax benefit (427,825) (67,331) (360,494) 427,825
 (427,825)
Income tax benefit (204,061) (46,374) (157,687) 204,061
 (204,061)
Net loss from continuing operations (223,764) (20,957) (202,807) 223,764
 (223,764)
Net loss from discontinued operations (6,628) (6,503) (125) 6,628
 (6,628)
Net loss (230,392) (27,460) (202,932) 230,392
 (230,392)
Other comprehensive loss (3,090) (315) (2,775) 3,090
 (3,090)
Comprehensive loss $(233,482) $(27,775) $(205,707) $233,482
 $(233,482)
           



3026
Q1 FY2015 Form 10-Q | H&R Block, Q3 FY2014 Form 10-QInc.

Table of Contents

CONDENSED CONSOLIDATING BALANCE SHEETSCONDENSED CONSOLIDATING BALANCE SHEETS (in 000s)
CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s)
As of January 31, 2014 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

As of April 30, 2014 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Cash & cash equivalents $
 $181,483
 $256,541
 $(620) $437,404
 $
 $612,376
 $1,574,031
 $(1,100) $2,185,307
Cash & cash equivalents — restricted 
 4,883
 39,972
 
 44,855
Cash & cash equivalents - restricted 
 67,463
 47,856
 
 115,319
Receivables, net 
 529,954
 147,267
 
 677,221
 
 89,975
 101,643
 
 191,618
Prepaid expenses and other current assets 
 10,202
 188,065
 
 198,267
Investments in available-for-sale securities 
 423,495
 
 
 423,495
Total current assets 
 1,203,511
 1,911,595
 (1,100) 3,114,006
Mortgage loans held for investment, net 
 282,149
 
 
 282,149
 
 268,428
 
 
 268,428
Intangible assets and goodwill, net 
 
 756,105
 
 756,105
Investments in available-for-sale securities 
 
 4,329
 
 4,329
Property and equipment, net 
 121
 304,790
 
 304,911
Intangible assets, net 
 
 355,622
 
 355,622
Goodwill 
 
 436,117
 
 436,117
Investments in subsidiaries 2,845,467
 
 1,079
 (2,845,467) 1,079
 904,331
 
 60,902
 (965,233) 
Amounts due from affiliates 
 542,657
 2,167,747
 (2,710,404) 
 642,101
 386,818
 397
 (1,029,316) 
Other assets 9,708
 598,966
 707,800
 
 1,316,474
 11,271
 173,168
 25,677
 
 210,116
Total assets $2,855,175
 $2,140,092
 $4,076,511
 $(5,556,491) $3,515,287
 $1,557,703
 $2,032,046
 $3,099,429
 $(1,995,649) $4,693,529
                    
Customer deposits $
 $807,507
 $
 $(620) $806,887
Commercial paper borrowings 
 194,984
 
 
 194,984
Customer banking deposits $
 $770,885
 $
 $(1,100) $769,785
Accounts payable, accrued expenses and other current liabilities 757
 223,677
 344,573
 
 569,007
Accrued salaries, wages and payroll taxes 
 2,190
 164,842
 
 167,032
Accrued income taxes 
 71,132
 335,523
 
 406,655
Current portion of long-term debt 
 399,882
 755
 
 400,637
Total current liabilities 757
 1,467,766
 845,693
 (1,100) 2,313,116
Long-term debt 
 897,365
 9,164
 
 906,529
 
 497,612
 8,225
 
 505,837
Other liabilities 669
 237,199
 682,260
 
 920,128
Other noncurrent liabilities 
 5,766
 312,261
 
 318,027
Amounts due to affiliates 2,167,747
 
 542,657
 (2,710,404) 
 397
 
 1,028,919
 (1,029,316) 
Stockholders’ equity 686,759
 3,037
 2,842,430
 (2,845,467) 686,759
Total liabilities and stockholders’ equity $2,855,175
 $2,140,092
 $4,076,511
 $(5,556,491) $3,515,287
Total liabilities 1,154
 1,971,144
 2,195,098
 (1,030,416) 3,136,980
Stockholders' equity 1,556,549
 60,902
 904,331
 (965,233) 1,556,549
Total liabilities and stockholders' equity $1,557,703
 $2,032,046
 $3,099,429
 $(1,995,649) $4,693,529
                    

H&R Block, Inc. | Q1 FY2015 Form 10-Q
27

Table of Contents

As of January 31, 2013 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Cash & cash equivalents $
 $294,816
 $124,102
 $(533) $418,385
Cash & cash equivalents — restricted 
 1,613
 36,345
 
 37,958
Receivables, net 963
 555,418
 392,779
 
 949,160
Mortgage loans held for investment, net 
 357,887
 
 
 357,887
Intangible assets and goodwill, net 
 
 723,491
 
 723,491
Investments in subsidiaries 2,834,612
 556
 
 (2,834,612) 556
Amounts due from affiliates 62
 496,760
 2,208,626
 (2,705,448) 
Other assets 8,244
 630,999
 805,816
 
 1,445,059
Total assets $2,843,881
 $2,338,049
 $4,291,159
 $(5,540,593) $3,932,496
           
Customer deposits $
 $1,037,501
 $
 $(533) $1,036,968
Commercial paper borrowings 
 424,967
 
 
 424,967
Long-term debt 
 896,848
 9,877
 
 906,725
Other liabilities 367
 251,833
 676,748
 
 928,948
Amounts due to affiliates 2,208,626
 
 496,822
 (2,705,448) 
Stockholders’ equity 634,888
 (273,100) 3,107,712
 (2,834,612) 634,888
Total liabilities and stockholders’ equity $2,843,881
 $2,338,049
 $4,291,159
 $(5,540,593) $3,932,496
           
CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS (in 000s)
Three months ended July 31, 2014 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Net cash used in operating activities $
 $(20,669) $(360,916) $
 $(381,585)
Cash flows from investing:          
Purchases of AFS securities 
 
 (100) 
 (100)
Maturities and payments received on AFS securities 
 18,484
 
 
 18,484
Mortgage loans held for investment, net 
 6,250
 
 
 6,250
Capital expenditures 
 (116) (25,725) 
 (25,841)
Payments for business acquisitions, net 
 
 (40,533) 
 (40,533)
Loans made to franchisees 
 (7,398) 
 
 (7,398)
Repayments from franchisees 
 18,674
 
 
 18,674
Intercompany payments/investments in subsidiaries 
 64,322
 (50,881) (13,441) 
Other, net 
 1,868
 2,262
 
 4,130
Net cash provided by (used in) investing activities 
 102,084
 (114,977) (13,441) (26,334)
Cash flows from financing:          
Customer banking deposits, net 
 (288,279) 
 670
 (287,609)
Dividends paid (54,852) 
 
 
 (54,852)
Proceeds from stock options 13,368
 
 
 
 13,368
Intercompany borrowings (repayments) 50,881
 
 (64,322) 13,441
 
Other, net (9,397) 
 (9,919) 
 (19,316)
Net cash used in financing activities 
 (288,279) (74,241) 14,111
 (348,409)
Effects of exchange rates on cash 
 
 510
 
 510
Net decrease in cash 
 (206,864) (549,624) 670
 (755,818)
Cash – beginning of the period 
 612,376
 1,574,031
 (1,100) 2,185,307
Cash – end of the period $
 $405,512
 $1,024,407
 $(430) $1,429,489
           

28
Q1 FY2015 Form 10-Q | H&R Block, Inc.

Table of Contents

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS (in 000s)
Three months ended July 31, 2013 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Net cash provided by (used in) operating activities: $1,784
 $53,801
 $(374,327) $
 $(318,742)
Cash flows from investing:          
Purchases of AFS securities 
 (45,158) 
 
 (45,158)
Maturities and payments received on AFS securities 
 32,061
 
 
 32,061
Mortgage loans held for investment, net 
 11,707
 
 
 11,707
Capital expenditures 
 
 (34,386) 
 (34,386)
Payments for business acquisitions, net 
 
 (1,303) 
 (1,303)
Loans made to franchisees 
 (6,657) 
 
 (6,657)
Repayments from franchisees 
 7,164
 
 
 7,164
Intercompany payments/investments in subsidiaries (1)
 
 1,188
 (35,014) 33,826
 
Other, net 
 5,501
 1,981
 
 7,482
Net cash provided by (used in) investing activities 
 5,806
 (68,722) 33,826
 (29,090)
Cash flows from financing:          
Customer banking deposits, net 
 (178,617) 
 (747) (179,364)
Dividends paid (54,550) 
 
 
 (54,550)
Proceeds from stock options 21,953
 
 
 
 21,953
Intercompany borrowings (repayments) (1)
 35,014
 
 (1,188) (33,826) 
Other, net (4,201) 
 (13,093) 
 (17,294)
Net cash used in financing activities (1,784) (178,617) (14,281) (34,573) (229,255)
Effects of exchange rates on cash 
 
 (6,621) 
 (6,621)
Net decrease in cash 
 (119,010) (463,951) (747) (583,708)
Cash – beginning of the period 
 558,110
 1,192,197
 (2,723) 1,747,584
Cash – end of the period $
 $439,100
 $728,246
 $(3,470) $1,163,876
           
(1)
Amounts have been restated, including the presentation of intercompany borrowings (payments) as either investing or financing activities.


H&R Block, Q3 FY2014Inc. | Q1 FY2015 Form 10-Q
3129

Table of Contents

As of April 30, 2013 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Cash & cash equivalents $
 $558,110
 $1,192,197
 $(2,723) $1,747,584
Cash & cash equivalents — restricted 
 75,096
 42,741
 
 117,837
Receivables, net 769
 99,844
 106,222
 
 206,835
Mortgage loans held for investment, net 
 338,789
 
 
 338,789
Intangible assets and goodwill, net 
 
 719,221
 
 719,221
Investments in subsidiaries 3,444,442
 473
 
 (3,444,442) 473
Amounts due from affiliates 
 410,590
 2,189,625
 (2,600,215) 
Other assets 8,390
 645,166
 753,484
 
 1,407,040
Total assets $3,453,601
 $2,128,068
 $5,003,490
 $(6,047,380) $4,537,779
           
Customer deposits $
 $939,187
 $
 $(2,723) $936,464
Long-term debt 
 896,978
 9,702
 
 906,680
Other liabilities 429
 245,862
 1,184,797
 
 1,431,088
Amounts due to affiliates 2,189,625
 
 410,590
 (2,600,215) 
Stockholders’ equity 1,263,547
 46,041
 3,398,401
 (3,444,442) 1,263,547
Total liabilities and stockholders’ equity $3,453,601
 $2,128,068
 $5,003,490
 $(6,047,380) $4,537,779
           


32H&R Block Q3 FY2014 Form 10-Q

Table of Contents

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS (in 000s)
Nine months ended January 31, 2014 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Net cash used in operating activities $(309) $(347,188) $(772,825) $
 $(1,120,322)
Cash flows from investing:          
Purchases of AFS securities 
 (45,158) 
 
 (45,158)
Maturities and payments received on AFS securities 
 72,502
 
 
 72,502
Mortgage loans held for investment, net 
 35,320
 
 
 35,320
Capital expenditures 
 (59) (125,595) 
 (125,654)
Payments for business acquisitions, net 
 
 (37,865) 
 (37,865)
Proceeds received on notes receivable 
 
 64,865
 
 64,865
Loans made to franchisees 
 (62,039) 
 
 (62,039)
Repayments from franchisees 
 17,893
 
 
 17,893
Intercompany advances (payments) 142,407
 
 
 (142,407) 
Other, net 
 6,384
 5,843
 
 12,227
Net cash provided by (used in) investing activities 142,407
 24,843
 (92,752) (142,407) (67,909)
Cash flows from financing:          
Repayments of commercial paper 
 (80,930) 
 
 (80,930)
Proceeds from commercial paper 
 275,914
 
 
 275,914
Customer banking deposits, net 
 (127,050) 
 2,103
 (124,947)
Dividends paid (164,134) 
 
 
 (164,134)
Repurchase of common stock (6,047) 
 
 
 (6,047)
Proceeds from stock options 28,083
 
 
 
 28,083
Intercompany advances (payments) 
 (122,216) (20,191) 142,407
 
Other, net 
 
 (29,872) 
 (29,872)
Net cash used in financing activities (142,098) (54,282) (50,063) 144,510
 (101,933)
Effects of exchange rates on cash 
 
 (20,016) 
 (20,016)
Net decrease in cash 
 (376,627) (935,656) 2,103
 (1,310,180)
Cash – beginning of the period 
 558,110
 1,192,197
 (2,723) 1,747,584
Cash – end of the period $
 $181,483
 $256,541
 $(620) $437,404
           

H&R Block Q3 FY2014 Form 10-Q33

Table of Contents

Nine months ended January 31, 2013 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Net cash used in operating activities: $(158) $(408,904) $(902,864) $
 $(1,311,926)
Cash flows from investing:          
Purchases of AFS securities 
 (108,351) 
 
 (108,351)
Maturities and payments received on AFS securities 
 86,756
 52
 
 86,808
Mortgage loans held for investment, net 
 31,205
 
 
 31,205
Capital expenditures 
 (58) (96,005) 
 (96,063)
Payments for business acquisitions, net 
 
 (20,662) 
 (20,662)
Loans made to franchisees 
 (68,874) 
 
 (68,874)
Repayments from franchisees 
 9,594
 
 
 9,594
Net intercompany advances 491,619
 
 
 (491,619) 
Other, net 
 (21,879) 7,906
 
 (13,973)
Net cash provided by (used in) investing activities 491,619
 (71,607) (108,709) (491,619) (180,316)
Cash flows from financing:          
Repayments of commercial paper 
 (789,271) 
 
 (789,271)
Proceeds from commercial paper 
 1,214,238
 
 
 1,214,238
Repayments of long-term debt 
 (605,790) (30,831) 
 (636,621)
Proceeds from long-term debt 
 497,185
 
 
 497,185
Customer banking deposits, net 
 208,443
 
 310
 208,753
Dividends paid (162,692) 
 
 
 (162,692)
Repurchase of common stock (340,298) 
 
 
 (340,298)
Proceeds from stock options 11,529
 
 
 
 11,529
Net intercompany advances 
 (251,638) (239,981) 491,619
 
Other, net 
 (12,987) (23,126) 
 (36,113)
Net cash provided by (used in) financing activities (491,461) 260,180
 (293,938) 491,929
 (33,290)
Effects of exchange rates on cash 
 
 (417) 
 (417)
Net decrease in cash 
 (220,331) (1,305,928) 310
 (1,525,949)
Cash – beginning of the period 
 515,147
 1,430,030
 (843) 1,944,334
Cash – end of the period $
 $294,816
 $124,102
 $(533) $418,385
           


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ITEM 2.MANAGEMENT’SMANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Our subsidiaries provide tax preparation, and retail banking services and other services. Tax returns are either prepared by H&R Block tax professionals (in company-owned or franchise offices or virtually via the internet) or prepared and filed by our clients through H&R Block tax software, either online or using our software or mobile applications.
RECENT DEVELOPMENTS
The IRS delayedIn April 2014, our subsidiaries, HRB Bank and Block Financial, entered into a P&A Agreement with BofI. Pursuant to the acceptingP&A Agreement, HRB Bank will sell certain assets and processingassign certain liabilities, including all of tax returns until January 31, 2014HRB Bank's deposit liabilities, to allow adequate timeBofI, subject to programvarious closing conditions, including the receipt of certain required approvals, entry into certain additional agreements, and test tax processing systems following the U.S. government closure. As a result, a substantial numberfulfillment of tax returns which were completed on behalf of our clients were not electronically filed with the IRS during the fiscal third quarter. We recognize revenue for tax preparation services when tax returns are electronically filed and therefore, we did not recognize revenue for these tax returns in our fiscal third quarter, but will instead recognize it in our fiscal fourth quarter.various other customary conditions. See further discussion below under Results of Operations."Financial Condition - HRB Bank" for additional information.
Through ownership of HRB Bank, we are a savings and loan holding company (SLHC) regulated by the Board of GovernorsThe obligations of the Federal Reserve System (Federal Reserve). As previously announced, weparties to complete the P&A Transaction are in the process of evaluating alternative means of ceasing to be an SLHC, in which case we would no longer be subject to regulation by the Federal Reservefulfillment of numerous conditions including regulatory approval. We cannot be certain when or if the conditions to and other components of the P&A Transaction will be satisfied, or whether the P&A Transaction will be completed. In addition, there may be changes to the terms and conditions of the P&A Agreement and other contemplated agreements as an SLHC. part of the regulatory approval process.
In connection with that evaluation, we are exploring alternativesthe additional agreements being entered into upon the closing of the P&A Transaction, BofI will offer H&R Block-branded financial products distributed by the Company to continue deliveringthe Company's clients. An operating subsidiary of the Company will provide certain marketing, servicing and operational support for such financial services to our customers. Our evaluationand products. We expect the net, ongoing annual financial impact of alternatives is ongoing and we cannot predict the timing, the circumstances, or the likelihood that we will ceasethese agreements to be regulated as an SLHC.dilutive by approximately $0.07 to $0.09 per share beginning in fiscal year 2015, based on current fully diluted shares outstanding. Results will vary based upon the volume of financial services products sold and the actual closing date.
RESULTS OF OPERATIONS
OVERVIEW - A summary of our consolidated results is as follows:
Consolidated Results of Operations Data   (in 000s, except per share amounts)  (in 000s, except per share amounts) 
 Three months ended Nine months ended
 January 31, January 31,
 2014
 2013
 2014
 2013
Three months ended July 31,Three months ended July 31,2014
 2013
Pretax loss $(347,825) $(96,268) $(711,681) $(427,825) $(175,816) $(184,494)
Income tax benefit (135,074) (79,353) (282,645) (204,061) (66,965) (71,224)
Net loss from continuing operations (212,751) (16,915) (429,036) (223,764) (108,851) (113,270)
Net loss from discontinued operations (1,960) (793) (5,805) (6,628) (7,381) (1,917)
NET LOSS $(214,711) $(17,708) $(434,841) $(230,392) $(116,232) $(115,187)
            
BASIC AND DILUTED LOSS PER SHARE:            
Continuing operations $(0.78) $(0.06) $(1.57) $(0.82) $(0.40) $(0.42)
Discontinued operations 
 (0.01) (0.02) (0.02) (0.02) 
Consolidated $(0.78) $(0.07) $(1.59) $(0.84) $(0.42) $(0.42)
            
EBITDA FROM CONTINUING OPERATIONS (1)
 $(301,571) $(52,202) $(587,125) $(295,688) $(128,190) $(147,174)
EBITDA FROM CONTINUING OPERATIONS - ADJUSTED (1)
 (300,567) (47,153) (581,257) (293,391) (126,183) (138,672)
            
(1) 
See “Non-GAAP"Non-GAAP Financial Information”Information" at the end of this item for a reconciliation of non-GAAP measures.


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TAX SERVICES
This segment primarily consists of our assisted and DIY income tax preparation offerings - assisted,in-person, online, software and mobile applications - including tax operations primarily in the U.S. and its territories, Canada, and Australia. This segment also includes the activities of HRB Bank that primarily support theour U.S. tax network.preparation business.
Tax Services – Operating Statistics (U.S. only)  
  Nine months ended
  January 31,
  2014
 2013
Tax returns prepared: (in 000s) (1)
    
Company-owned operations 1,516
 1,695
Franchise operations 1,037
 1,143
Total assisted returns 2,553
 2,838
Desktop (2)
 137
 143
Online (2)
 654
 865
Free File Alliance (2)
 64
 65
Total tax software (2)
 855
 1,073
Total U.S. returns 3,408
 3,911
     
As of January 31, 2014
 2013
Tax offices:    
Company-owned offices 6,012
 5,734
Company-owned shared locations (3)
 74
 477
Total company-owned offices 6,086
 6,211
Franchise offices 4,266
 4,384
Franchise shared locations (3)
 26
 123
Total franchise offices 4,292
 4,507
Total U.S. offices 10,378
 10,718
     
(1)
Fiscal year 2014 and 2013 include approximately 1.8 million returns and 0.2 million returns, respectively, which were completed at January 31, but were not electronically filed with the IRS. Revenue related to these returns will be recognized in the fourth quarter.
(2)
Tax software return counts for fiscal year 2013 have been restated to primarily reflect accepted e-files. No changes were made to previously reported assisted return counts.
(3)
Shared locations include offices located within third-party businesses.



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Tax Services – Financial Results     (dollars in 000s)  (in 000s) 
 Three months ended Nine months ended
 January 31, January 31,
 2014
 2013
 2014
 2013
Three months ended July 31,Three months ended July 31,2014
 2013
Tax preparation fees:            
U.S. $72,108
 $254,225
 $123,145
 $296,865
 $25,489
 $22,026
International 9,253
 19,960
 82,915
 85,543
 41,456
 32,094
 81,361
 274,185
 206,060
 382,408
 66,945
 54,120
Royalties 15,061
 56,211
 31,150
 71,692
 7,642
 6,562
Fees from refund anticipation checks 15,542
 44,706
 21,282
 49,176
Fees from Emerald Card 12,689
 11,379
 37,299
 31,716
Fees from Emerald Card® 14,045
 14,611
Fees from Peace of Mind® guarantees 12,684
 11,950
 59,661
 57,505
 24,253
 27,826
Interest and fee income on Emerald Advance 27,656
 28,399
 28,602
 30,074
Other 29,003
 37,804
 59,673
 62,135
 16,195
 18,572
Total revenues 193,996
 464,634
 443,727
 684,706
 129,080
 121,691
            
Compensation and benefits:            
Field wages 136,885
 136,532
 226,320
 214,230
 45,997
 39,904
Other wages 41,629
 37,039
 112,029
 105,998
 38,717
 34,735
Benefits and other compensation 34,696
 32,369
 72,811
 65,908
 18,822
 15,937
 213,210
 205,940
 411,160
 386,136
 103,536
 90,576
Occupancy and equipment 88,148
 84,631
 250,332
 246,749
 83,098
 78,550
Marketing and advertising 77,852
 99,262
 97,435
 118,100
 7,387
 7,017
Depreciation and amortization 31,819
 24,557
 81,253
 68,421
 33,683
 22,802
Bad debt 31,420
 39,528
 38,535
 41,148
Supplies 7,387
 8,724
 14,355
 15,155
Other 66,259
 66,181
 176,464
 144,200
 51,936
 67,140
Total expenses 516,095
 528,823
 1,069,534
 1,019,909
 279,640
 266,085
Pretax loss $(322,099) $(64,189) $(625,807) $(335,203) $(150,560) $(144,394)
            
Three months ended JanuaryJuly 31, 2014 compared to JanuaryJuly 31, 2013
Tax Services revenues decreased $270.6increased $7.4 million, or 58.2%6.1%, from the prior year, almost entirely due to revenue we did not recognize for returns that were completed at January 31, 2014 but that had not yet been electronically filed with the IRS. As shown in the table below, a substantial increase in completed returns not yet filed in the current quarter compared to the prior year, adversely impacted revenues for tax preparation services in company-owned offices, royalties due from franchisees, fees from RACs and revenue from tax returns prepared online.
Unrecognized Revenue for Completed Tax Returns Not Yet Filed   (in 000s) 
Three months ended January 31, 2014
 2013
 Revenue Decline
Tax preparation fees $192,405
 $13,202
 $(179,203)
Royalties from franchisees 37,699
 338
 (37,361)
Fees from refund anticipation checks 38,827
 1,696
 (37,131)
Other revenues (digital services) 7,816
 1,214
 (6,602)
Total $276,747
 $16,450
 $(260,297)
       
The business of our Tax Services segment is highly seasonal and results for our third quarter represent only a small portion of the tax season. Third quarter results are not indicative of the results we expect for the entire fiscal year. Tax returns prepared in company-owned and franchise offices through February 28, 2014 decreased 9.1% from the prior year. Returns prepared using our tax software increased 1.2% through February 28, 2014 from the prior year.

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We believe these results may not be indicative of results for the entire fiscal year due to the delayed start of the tax season.
International tax preparation fees decreased $10.7 million, or 53.6%, due primarily to a shift in revenues for our Australian tax operations from the third quarter to the second quarterextension of the current fiscal year.Canadian tax season until May 5.
Total expenses decreased $12.7increased $13.6 million, or 2.4%5.1%, from the prior year. Total compensation and benefits increased $7.3$13.0 million due primarily to higher severance benefitsoff-season labor in our U.S. operations and in-sourcingthe extension of certain contract labor. Marketing and advertising expenses decreased $21.4 million, or 21.6%, due to a lower planned spend in the current year.Canadian tax season mentioned above. Depreciation and amortization expense increased $7.3$10.9 million or 29.6%, due to improvements to existing offices and acquisitions of franchisee and competitor and franchise offices. Bad debt expense declined $8.1businesses. Other expenses decreased $15.2 million or 20.5%,from the prior year, primarily due to the delay in the tax season, as discussed above. Other expenses were essentially flat compared to the prior year, as higherlower foreign currency losses of $5.9 million were offset by lowerand legal and consulting expenses.
The pretax loss for the current quarter totaled $322.1$150.6 million compared to $64.2$144.4 million in the prior year.
Nine months ended January 31, 2014 compared to January 31, 2013
Tax Services' revenues decreased $241.0 million, or 35.2%, compared to the prior year. As discussed above, this decline is primarily due to revenue we did not recognize for returns that were completed at January 31, 2014 but that had not yet been electronically filed with the IRS.
Emerald Card fees increased $5.6 million, or 17.6%, primarily due to higher transaction volumes on Emerald Card accounts.
Total expenses increased $49.6 million, or 4.9%, over the prior year. Total compensation and benefits increased $25.0 million primarily due to higher off-season variable wages. Marketing and advertising expenses decreased $20.7 million, or 17.5%, due to a lower spend in the current year. Depreciation and amortization expense increased $12.8 million, or 18.8%, due to improvements to existing offices and acquisitions of competitor and franchise offices. Other expenses increased $32.3 million, or 22.4%, over the prior year due in part to higher foreign currency losses of $13.2 million and litigation expenses of $8.2 million. The increase in other expenses is also due to higher costs for travel and meetings and higher costs associated with our financial product offerings and health insurance initiative.
The pretax loss for the current year totaled $625.8 million compared to $335.2 million in the prior year.
CORPORATE AND ELIMINATIONS
Corporate operating results include net interest marginincome and gains or losses relating to mortgage loans real estate ownedheld for investment and residual interests in securitizations, along with interest expense on borrowings, other corporate expenses, and eliminations of intercompany activities.
Corporate – Operating Results       (in 000s)
  Three months ended Nine months ended
  January 31, January 31,
  2014
 2013
 2014
 2013
Total revenues $5,774
 $7,345
 $17,578
 $21,025
         
Interest expense 13,467
 17,540
 40,290
 60,111
Other, net 18,033
 21,884
 63,162
 53,536
Total expense 31,500
 39,424
 103,452
 113,647
Pretax loss $(25,726) $(32,079) $(85,874) $(92,622)
         
Three months ended January 31, 2014 compared to January 31, 2013
Interest expense decreased $4.1 million, or 23.2%, due to lower interest rates on our Senior Notes issued in fiscal year 2013, and lower principal balances outstanding. Other expenses declined $3.9 million, or 17.6%, primarily due to a decline in our provision for loan losses resulting from improvement in collateral values.

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Corporate – Operating Results   (in 000s)
Three months ended July 31,2014
 2013
Total revenues $4,506
 $5,504
     
Interest expense 13,300
 13,424
Other, net 16,462
 32,180
Total expense 29,762
 45,604
Pretax loss $(25,256) $(40,100)
     
NineThree months ended JanuaryJuly 31, 2014 compared to JanuaryJuly 31, 2013
Interest expense decreased $19.8 million, or 33.0%, due to lower interest rates on our Senior Notes issued in fiscal year 2013, and lower principal balances outstanding. Other expenses increased $9.6decreased $15.7 million, or 18.0%48.8%, from the prior year primarily as a result of higher insurancedue to lower provisions for losses on mortgage loans held for investment and lower consulting expenses consulting fees and stock-based compensation.related to the pending P&A Transaction.
DISCONTINUED OPERATIONS
Discontinued operations include our previously reported Business Services segment and discontinued mortgage operations.
Representation and Warranty Claims.CONTINGENT LOSSES SCC records a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. SCC considers the experience gained through discussions with counterparties, and an assessment of, among other things, historical claim results, threatened claims, terms and provisions of related agreements, counterparty willingness to pursue a settlement, legal standing of counterparties to provide a comprehensive settlement, the potential pro-rata realization of the claims as compared to all similar claims and other relevant facts and circumstances when developing its estimate of probable loss.
We received new claims totaling $70.3 million during the nine months ended January 31, 2014, all of which were initiated by parties with whom we have tolling agreements. We had no payments for losses on representation and warranty claims during the nine months ended January 31, 2014, while loss payments totaled $11.3 million for the nine months ended January 31, 2013.
SCC has accrued a liability as of JanuaryJuly 31, 2014 for estimated contingent losses arising from representation and warranty claims of $158.8193.8 million. See note 13 for the detail of changes in this accrual. The estimate of accrued loss is based on the best information currently available, significant management judgment, and a number of factors that are subject to change, including developments in case law and those factors mentioned above, that are subject to change.other factors. Changes in any one of these factors could significantly impact the estimate. It
Losses may also be incurred with respect to various indemnification claims by underwriters and depositors in securitization transactions in which SCC participated. SCC has not concluded that a loss is probable or reasonably possible that future representation and warranty losses may vary from the amounts recordedestimable related to these indemnification claims, therefore there is no accrued liability for these exposures. SCC currently estimates that the rangecontingent losses as of reasonably possible loss could be up to $40 millionJuly 31, 2014 in excess of amounts accrued. This estimated range is based on currently available information, significant judgment and a number of assumptions that are subject to change. The actual loss that may be incurred could be more or less than our accrual or the estimate of reasonably possible losses. In the event of unfavorable outcomes on these claims, the amount required to discharge or settle them could be substantial and could have a material adverse impact on our consolidated financial position, results of operations and cash flows..
The accrued liability,See additional discussion of risks and estimated rangesensitivity of reasonably possible loss, arising from the representation and warranty claims referenced above does not include the accrued liability or estimated range of reasonably possible loss arising from the claims described under the caption "Litigation And Other Claims, Including Indemnification Claims, Pertaining To Discontinued Mortgage Operations"estimates in Item 1, note 11, to the consolidated financial statements. In the event of unfavorable outcomes1A, "Risk Factors" and Item 7, under "Critical Accounting Estimates" in our Annual Report on these claims, the amount required to discharge or settle them could be substantial and could have a material adverse impact on our consolidated financial position, results of operations and cash flows.Form 10-K.
FINANCIAL CONDITION
These comments should be read in conjunction with the consolidated balance sheets and consolidated statements of cash flows included in Part 1, Item 1.
CAPITAL RESOURCES AND LIQUIDITY -OVERVIEW Our primary sources of capital and liquidity include cash from operations cash from customer deposits,(including changes in working capital) and issuances of common stock and debt. We use capital primarily to fund working capital, service and repay our debt, pay dividends, repurchase shares of our common stock, and acquire businesses.
Our operations are highly seasonal and therefore generallysubstantially all of our revenues and cash flow are generated during the period from February through April. Therefore, we require the use of cash to fund operating losses from May through mid-January.January, and typically rely on available cash balances from the prior tax season and short-term borrowings to meet our off-season liquidity needs.
Given the likely availability of a number of liquidity options discussed herein, including borrowing capacity under ourthe 2012 CLOC andor the issuance of commercial paper, we believe that, in the absence of any unexpected developments, our existing sources of capital atas of JanuaryJuly 31, 2014 are sufficient to meet our operating and financing needs.

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DISCUSSION OF CONSOLIDATED STATEMENTS OF CASH FLOWS The following table summarizes our statements of cash flows for the ninethree months ended JanuaryJuly 31, 2014 and 2013. See Item 1 for the complete statements of cash flows.flows for these periods.
 (in 000s)  (in 000s) 
Nine months ended January 31, 2014
 2013
Three months ended July 31, 2014
 2013
Net cash provided by (used in):        
Operating activities $(1,120,322) $(1,311,926) $(381,585) $(318,742)
Investing activities (67,909) (180,316) (26,334) (29,090)
Financing activities (101,933) (33,290) (348,409) (229,255)
Effects of exchange rates on cash (20,016) (417) 510
 (6,621)
Net change in cash and cash equivalents $(1,310,180) $(1,525,949) $(755,818) $(583,708)
        
CASH FROM OPERATING ACTIVITIESOperating Activities. - Cash used in operations decreasedincreased $191.662.8 million from the prior year period primarily due to favorablehigher payments for bonuses and related payroll taxes combined with unfavorable changes in restricted cash balances, combined with lower severance payments, interest expense on borrowings and income tax payments.balances.
Restricted Cash.Investing Activities. We hold certain cash balances that are restricted as to use. Cash and cash equivalents - restricted totaled $44.9 million, $38.0 million and $117.8 million at January 31, 2014 and 2013 and April 30, 2013, respectively, and primarily consisted of cash held by HRB Bank as required for regulatory compliance, and cash held by our captive insurance subsidiary that will be used to pay claims.
CASH FROM INVESTING ACTIVITIES - Cash used in investing activities totaled $67.926.3 million for the ninethree months ended JanuaryJuly 31, 2014 compared to $180.329.1 million in the prior year period, primarily due to the following:period. A decline of $45.1 million in purchases of available for sale securities was largely offset by a $39.2 million increase in payments for business acquisitions.
Available-for-Sale Securities.Financing Activities. During the nine months ended January 31, 2014, HRB Bank purchased $45.2 million in mortgage-backed securities for regulatory purposes, compared to $108.4 million in the prior year. Additionally, we received payments on AFS securities of $72.5 million in the current period compared to $86.8 million in the prior year.
Mortgage Loans Held for Investment. We received net proceeds of $35.3 million and $31.2 million on our mortgage loans held for investment during the nine months ended January 31, 2014 and 2013, respectively.
Capital Expenditures. Total cash paid for property, equipment and internally-developed software was $125.7 million and $96.1 million during the nine months ended January 31, 2014 and 2013, respectively. The increase was primarily a result of upgrades to our tax offices.
Payments Made for Business Acquisitions. Net cash paid for acquired businesses was $37.9 million and $20.7 million during the nine months ended January 31, 2014 and 2013, respectively.
Proceeds from Long-Term Note Receivable. In December 2013, we received full payment in cash totaling $64.9 million, which included outstanding principal and accrued interest due from M&P.
Loans Made to Franchisees. Loans made to franchisees totaled $62.0 million and $68.9 million during the nine months ended January 31, 2014 and 2013, respectively. We received payments from franchisees totaling $17.9 million and $9.6 million, respectively. These amounts include both the term loans made primarily to finance the purchase of franchises and revolving lines of credit primarily for the purpose of funding off-season working capital needs.
CASH FROM FINANCING ACTIVITIES - Cash used in financing activities totaled $101.9348.4 million for the ninethree months ended JanuaryJuly 31, 2014 compared to $33.3229.3 million in the prior year period. The increase over the prior year period resulted from the closing of broker and primarily relatestime deposit accounts due to the following:pending P&A Transaction.
Short-Term Borrowings.CASH REQUIREMENTS We had commercial paper borrowings of $195.0 million and $425.0 million at January 31, 2014 and 2013, respectively. These borrowings were used to fund our seasonal working capital needs.
Long-Term Debt.Dividends and Share Repurchase. We had no repaymentsReturning capital to shareholders in the form of long-term debt duringdividends and the nine months ended January 31, 2014. During the nine months ended January 31, 2013, we paid amounts totaling $636.6 million primarily related to the redemptionrepurchase of outstanding shares has historically been a significant component of our $600.0 million Senior Notes in November 2012.
In October 2012, we issued $500.0 million of 5.50% Senior Notes. The Senior Notes are due November 1, 2022, and are not redeemable by the bondholders prior to maturity.

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Customer Banking Deposits. Changes in customer banking deposits resulted in a use of cash of $124.9 million for the nine months ended January 31, 2014 compared to a source of $208.8 million of cash for the prior year. Deposit balances are a source of funds for our lending activities, and increases in deposits last year were in support of lending under our Emerald Advance lines of credit. Deposit balances have declined in the current year principally due to deposits that have been closed in anticipation of our plan to cease operating as an SLHC and the divestiture of HRB Bank.capital allocation plan.
Dividends.We have consistently paid quarterly dividends. Dividends paid totaled $164.154.9 million and $162.754.6 million for the ninethree months ended JanuaryJuly 31, 2014 and 2013, respectively. Although we have historically paid dividends and currently plan to continue to do so, there can be no assurances that circumstances will not change in the future that could affect our ability or decisions to pay dividends in the future.dividends.
Repurchase and RetirementAlthough we did not repurchase any shares during the current period, we currently have Board of Common Stock. We had no open-market repurchases or retirementsDirectors' authorization to purchase up to $2.0 billion of our common stock during the nine months ended January 31, 2014. During the nine months ended January 31, 2013, we purchased and immediately retired 21.3 million shares of our common stock at a cost of $315.0 million.through June 2015. There was $857.5 million remaining under our current share repurchasethis authorization atas of JanuaryJuly 31, 2014.
Although we have historically from time to time repurchased and retired common stock, and our Board of Directors has approved an extension of our current share repurchase program, there can be no assurances that circumstances will not change that could affect our ability or decisionsallow us to continue to repurchase and retire common stock in the future. As long as we remain subject to regulatory supervision of the Federal Reserve, our share repurchase program will be closely supervised and we will likely be restricted from repurchasing outstanding shares.
IssuancesHRB Bank. In April 2014, we entered into the P&A Agreement with BofI. The P&A Agreement is subject to various closing conditions, including the receipt of Common Stock.certain required approvals, entry into certain additional agreements, and the fulfillment of various other customary conditions. If closing conditions (including regulatory approvals) are satisfied, we will complete a closing of the P&A Transaction, including the sale of certain assets and transfer of certain liabilities (principally deposit liabilities) to BofI. Due to the seasonality of our business, the timing of any closing will impact the amount of deposit liabilities transferred.
If a closing had occurred as of ProceedsJuly 31, 2014, we would have made a cash payment to BofI for the difference in the carrying value of assets sold and the carrying value of liabilities transferred of approximately $465 million. The amount of the cash payment made at closing will primarily be equal to the carrying value of the liabilities to be transferred since the carrying value of the assets to be transferred is immaterial. Actual amounts at closing will differ from amounts as of July 31, 2014. In connection with the issuanceclosing we intend to liquidate the AFS securities held by HRB Bank, which totaled $404 million as of common stockJuly 31, 2014.
See additional discussion in accordance with our stock-based compensation plansItem 1, note 2 to the consolidated financial statements.

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Capital Investment. Our business is not capital intensive. Capital expenditures totaled $28.1$25.8 million and $11.5$34.4 million during the ninethree months ended JanuaryJuly 31, 2014 and 2013, respectively, duerespectively. Our capital expenditures relate primarily to an increaserecurring improvements to retail offices, as well as investments in computers, software and related assets. We also made payments to acquire franchisee and competitor businesses totaling $40.5 million and $1.3 million for the number of stock options exercised.
EFFECTS OF EXCHANGE RATES ON CASH - The impact of changes in foreign exchange rates during the period on our international cash balances resulted in a decrease of $20.0 million during the ninethree months ended January 31, 2014 compared to $0.4 million in the prior year. This change resulted primarily from higher cash balances held by our Canadian operations coupled with a decline in Canadian exchange rates.
HRB BANK -As of JanuaryJuly 31, 2014 and 2013, respectively.
FINANCING RESOURCES – Our 2012 CLOC has capacity up to $1.5 billion, and is scheduled to expire in August 2017.
We have $400.0 million in 5.125% Senior Notes which are due in October 2014.
The following table provides ratings for debt issued by Block Financial as of July 31, 2014 and April 30, 20132014:
Short-termLong-termOutlook
Moody'sP-2Baa2Stable
S&PA-2BBBNegative
There have been no material changes in our borrowings from those reported as of April 30, 2014 in our Annual Report on Form 10-K.
CASH AND INVESTMENT SECURITIES – As of July 31, 2014, we held cash and cash equivalents of $1.4 billion, including $402.7 million held by HRB Bank hadand $159.8 million held by our foreign subsidiaries.
Dividends of cash balances of $176.0 million, $291.2 million and $556.7 million, respectively. Dividends of this cash balanceheld by HRB Bank would be subject to regulatory approval.approval and are therefore not available for general corporate purposes.
ASSETS HELD BYFOREIGN SUBSIDIARIES - As of JanuaryJuly 31, 2014 and , we also held investments, primarily mortgage backed securities, with a carrying value of $408.1 million which we classified as available for sale. As discussed above, it is our intent (subject to market conditions) to liquidate the majority of these securities in connection with a closing of the P&A Transaction.
2013Foreign Operations. and April 30, 2013, cash and cash equivalent balancesSeasonal borrowing needs of our Canadian operations are typically funded by our U.S. operations. To mitigate foreign currency exchange rate risk, we sometimes enter into foreign exchange forward contracts. There were no forward contracts outstanding as of $168.3 millionJuly 31, 2014, .
$38.5 million and $273.1 million, respectively, were held by our foreign subsidiaries. As of JanuaryJuly 31, 2014, our Canadian operations had approximately $157$52 million of U.S. dollar denominated borrowings dueowed to various U.S. subsidiaries. These borrowings may be repaid in full or in part at any time. Non-borrowed funds would have to be repatriated to be available to fund domestic operations, and in certain circumstances this would trigger additional income taxes on those amounts. We do not currently intend to repatriate any non-borrowed funds held by our foreign subsidiaries.
DuringThe impact of changes in foreign exchange rates during the period on our international cash balances resulted in a decrease of $0.5 million during the three months ended July 31, 2014 compared to $6.6 million in the prior year, we discontinued our use of foreign exchange forward contracts. Subsequent to the end of the current quarter, we began to enter into foreign exchange forward contracts, primarily to mitigate foreign currency exchange rate risk related to the funding of our Canadian operations.
BORROWINGS
The following table provides ratings for debt issued by Block Financial:
As ofJanuary 31, 2014April 30, 2013
Short-termLong-termOutlookShort-termLong-termOutlook
Moody’sP-2Baa2StableP-2Baa2Negative
S&PA-2BBBNegativeA-2BBBNegative
We had commercial paper borrowings of $195.0 million at January 31, 2014, compared to $425.0 million at the same time last year. These borrowings were used to fund our seasonal working capital needs.
There have been no other material changes in our borrowings from those reported at April 30, 2013 in our Annual Report on Form 10-K.

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CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS
There have been no material changes in our contractual obligations and commercial commitments from those reported atas of April 30, 20132014 in our Annual Report on Form 10-K.
REGULATORY ENVIRONMENT
Regulatory Changes - In July 2013, the federal banking agencies issued final rules to implement changes required by the Dodd-Frank Act and to conform to the Basel III regulatory capital framework (the Basel III Capital Rules). The Basel III Capital Rules implement the Basel Committee's December 2010 framework known as “Basel III” for strengthening international capital standards as well as certain provisions of the Dodd-Frank Act. The Basel III Capital Rules substantially revise the risk-based capital requirements applicable to depository institutions, compared to the current U.S. risk-based capital rules, and for the first time impose capital requirements on savings and loan holding companies (SLHC). H&R Block, Inc., H&R Block Group, Inc. and Block Financial LLC (our Holding Companies) are SLHCs because they control HRB Bank. The Basel III Capital Rules will become effective for our Holding Companies and HRB Bank on January 1, 2015 (subject to phase-in periods as discussed below), provided that our Holding Companies are still SLHCs on that date.
The Basel III Capital Rules, among other things, introduce a new capital measure called “Common Equity Tier 1,” which will consist of common stock instruments and related surplus (net of treasury stock), retained earnings, and subject to certain adjustments, minority common equity interests in subsidiaries (CET1). When fully phased in on January 1, 2019, the Basel III Capital Rules will require SLHCs to maintain (i) a minimum ratio of CET1 to risk-weighted assets of at least 4.5%, plus a 2.5% “capital conservation buffer” (which is added to the 4.5% CET1 ratio as that buffer is phased in, effectively resulting in a minimum ratio of CET1 to risk-weighted assets of at least 7% upon full implementation), (ii) a minimum ratio of Tier 1 capital to risk-weighted assets of at least 6.0%, plus the capital conservation buffer (which is added to the 6.0% Tier 1 capital ratio as that buffer is phased in, effectively resulting in a minimum Tier 1 capital ratio of 8.5% upon full implementation), (iii) a minimum ratio of total capital (that is, Tier 1 plus Tier 2) to risk-weighted assets of at least 8.0%, plus the capital conservation buffer (which is added to the 8.0% total capital ratio as that buffer is phased in, effectively resulting in a minimum total capital ratio of 10.5% upon full implementation) and (iv) a minimum leverage ratio of 4%, calculated as the ratio of Tier 1 capital to average total consolidated assets.
Under the Basel III Capital Rules, the initial minimum capital ratios as of January 1, 2015 will be as follows:
4.5% CET1 to risk-weighted assets
6.0% Tier 1 Capital to risk-weighted assets
8.0% Total Capital to risk-weighted assets
4.0% Leverage Ratio
The Basel III Capital Rules provide for a number of deductions from and adjustments to CET1. Deductions from CET1 include, among other items, goodwill and other intangibles and deferred tax assets, all net of associated deferred tax liabilities. Under current capital standards, the effects of accumulated other comprehensive income items included in capital are excluded for the purposes of determining regulatory capital ratios. Under the Basel III Capital Rules, the effects of certain accumulated other comprehensive items would flow through to regulatory capital; however, certain banking organizations, including our Holding Companies and HRB Bank, may make a one-time permanent election to continue to exclude these items. Implementation of the deductions and other adjustments to CET1 will begin on January 1, 2015 and will be phased-in over a four-year period. The implementation of the capital conservation buffer will begin on January 1, 2016 and will be phased in over a four-year period.
The Basel III Capital Rules prescribe a standardized approach for risk weightings that expand the risk-weighting categories from the current four Basel I-derived categories (0%, 20%, 50% and 100%) to a much larger and more risk-sensitive number of categories, depending on the nature of the assets, generally ranging from 0% for U.S. government and agency securities to 600% for certain equity exposures, and resulting in higher risk weights for a variety of asset categories.
The prompt corrective action rules that apply to HRB Bank will be amended effective January 1, 2015 to incorporate a CET1 capital requirement and to raise the capital requirements for certain capital categories. In order to be adequately capitalized for purposes of the prompt corrective action rules, a banking organization will be required to have at least an 8% Total Risk-Based Capital Ratio, a 6% Tier 1 Risk-Based Capital Ratio, a 4.5% Common Equity Tier 1 Risk Based

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Capital Ratio and a 4% Tier 1 Leverage Ratio. To be well capitalized, a banking organization will be required to have at least a 10% Total Risk-Based Capital Ratio, an 8% Tier 1 Risk-Based Capital Ratio, a 6.5% Common Equity Tier 1 Risk Based Capital Ratio and a 5% Tier 1 Leverage Ratio. Federal savings associations will be required to calculate their prompt corrective action capital ratios in the same manner as national banks. Accordingly, tangible equity ratios will be based on average total assets rather than period-end total assets.
For disclosures regarding the impact of these changes on the regulatory capital ratios of the Company and HRB Bank, see Part II, Item 1A, "Risk Factors" of our Quarterly Report on Form 10-Q for the fiscal quarter ended October 31, 2013.
There have been no other material changes in our regulatory environment from those reported at April 30, 20132014 in our Annual Report on Form 10-K.
NON-GAAP FINANCIAL INFORMATION
Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with accounting principles generally accepted in the United States (GAAP).GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures infor other companies.

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We consider non-GAAP financial measures to be a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.
The following are descriptions of adjustments we make for our non-GAAP financial measures:
We exclude losses from our non-GAAP financial measuressettlements and estimated contingent losses from litigation charges we incur and favorable reserve adjustments. This does not include legal defense costs.
We exclude from our non-GAAP financial measures non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values.
We exclude from our non-GAAP financial measures severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs.
We exclude from our non-GAAP financial measures the gains and losses on business dispositions, including investment banking, legal and accounting fees.fees from both business dispositions and acquisitions.
We exclude from our non-GAAP financial measures the gains and losses on extinguishment of debt.
We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including EBITDA,earnings before interest, taxes, depreciation and amortization (EBITDA), adjusted EBITDA and other adjusted pretax income of continuing operations. We also use EBITDA and pretax income of continuing operationsfinancial metrics as performanceidentified in the table below. The adjusted financial metrics in incentive compensation calculations for our employees. Adjusted EBITDA and adjusted pretax income eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. Additionally, we use EBITDA and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.
The following is a reconciliation of our reported results from continuing operations to our adjusted results from continuing operations, which are non-GAAP financial measures:
        (in 000s) 
  Three months ended July 31, 2014
  Revenues Expenses EBITDA Pretax loss Net loss Diluted EPS
             
As reported - from continuing operations $133,586
 $308,721
 $(128,190) $(175,816) $(108,851) $(0.40)
             
Adjustments:            
Loss contingencies - litigation 
 228
 228
 228
 141
 
Severance 
 813
 813
 813
 504
 
Professional fees related to HRB Bank transaction 
 25
 25
 25
 15
 
Asset impairments 
 
 941
 941
 583
 
Discrete tax items 
 
 
 
 (49) 
  
 1,066
 2,007
 2,007
 1,194
 
             
As adjusted - from continuing operations $133,586
 $307,655
 $(126,183) $(173,809) $(107,657) $(0.40)
             


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The following is a reconciliation of EBITDA from continuing operations and adjusted EBITDA from continuing operations:
      (in 000s) 
  Three months ended Nine months ended
  January 31, January 31,
  2014
 2013
 2014
 2013
Net loss from continuing operations - reported $(212,751) $(16,915) $(429,036) $(223,764)
Add back:        
Income taxes (135,074) (79,353) (282,645) (204,061)
Interest expense 14,443
 19,428
 43,203
 64,895
Depreciation and amortization 31,811
 24,638
 81,353
 67,242
  (88,820) (35,287) (158,089) (71,924)
EBITDA from continuing operations (301,571) (52,202) (587,125) (295,688)
Adjustments:        
Loss contingencies - litigation 346
 (190) 1,069
 (4,943)
Impairment of goodwill and intangible assets 11
 
 11
 1,421
Severance 1,092
 (582) 4,025
 475
Professional fees related to HRB Bank transaction 171
 383
 1,978
 430
Loss on extinguishment of debt 
 5,790
 
 5,790
Gain on sales of tax offices (616) (352) (1,215) (876)
  1,004
 5,049
 5,868
 2,297
Adjusted EBITDA from continuing operations $(300,567) $(47,153) $(581,257) $(293,391)
         
        (in 000s) 
  Three months ended July 31, 2013
  Revenues Expenses EBITDA Pretax loss Net loss Diluted EPS
             
As reported - from continuing operations $127,195
 $306,750
 $(147,174) $(184,494) $(113,270) $(0.42)
             
Adjustments:            
Loss contingencies - litigation 
 373
 373
 373
 229
 
Severance 
 1,105
 1,105
 1,105
 677
 
Professional fees related to HRB Bank transaction 
 7,024
 7,024
 7,024
 4,306
 0.02
Discrete tax items 
 
 
 
 157
 
  
 8,502
 8,502
 8,502
 5,369
 0.02
             
As adjusted - from continuing operations $127,195
 $298,248
 $(138,672) $(175,992) $(107,901) $(0.40)
             
The following is a reconciliation of adjusted pretax loss from continuing operations:EBITDA:
      (in 000s) 
  Three months ended Nine months ended
  January 31, January 31,
  2014
 2013
 2014
 2013
Pretax loss from continuing operations - reported $(347,825) $(96,268) $(711,681) $(427,825)
Adjustments:        
Loss contingencies - litigation 346
 (190) 1,069
 (4,943)
Impairment of goodwill and intangible assets 11
 
 11
 1,421
Severance 1,092
 (582) 4,025
 475
Professional fees related to pending HRB Bank transaction 171
 383
 1,978
 430
Loss on extinguishment of debt 
 5,790
 
 5,790
Gain on sales of tax offices (616) (352) (1,215) (876)
  1,004
 5,049
 5,868
 2,297
Pretax loss from continuing operations - adjusted $(346,821) $(91,219) $(705,813) $(425,528)
         
    (in 000s)
Three months ended July 31, 2014
 2013
Net loss - as reported $(116,232) $(115,187)
Add back:    
Discontinued operations 7,381
 1,917
Income taxes of continuing operations (66,965) (71,224)
Interest expense of continuing operations 13,940
 14,446
Depreciation and amortization of continuing operations 33,686
 22,874
  (11,958) (31,987)
EBITDA from continuing operations $(128,190) $(147,174)
     
FORWARD-LOOKING INFORMATION
This report and other documents filed with the Securities and Exchange Commission (SEC) may contain forward-looking statements within the meaning of the securities laws.statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates,” “projects,” “forecasts,” “targets,” “would,” “will,” “should,” “could,” “may”"expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "could," "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-

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lookingforward-looking statements. They may include estimates of revenues, income, earnings per share, capital expenditures, dividends, stock repurchase, liquidity, capital structure or other financial items, descriptions of management's plans or objectives for future operations, services or products, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law.
By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive, operational and regulatory factors, many of which are beyond the Company's control and which are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2013 in the section entitled “Risk Factors,” as well as additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. Itcontrol. Investors should understand that it is not possible to predict or identify all such factors and, consequently, noshould not consider any such list should be considered to be a complete set of all potential risks or uncertainties.

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Details about risks, uncertainties and assumptions that could affect various aspects of our business are included throughout our Annual Report on Form 10-K for the fiscal year ended April 30, 2014 and are also described from time to time in other filings with the SEC. Investors should carefully consider all of these risks, and should pay particular attention to Item 1A, "Risk Factors," and Item 7 under "Critical Accounting Policies" of our Annual Report on Form 10-K for the fiscal year ended April 30, 2014.
ITEM 3.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
There have been no material changes in our market risks from those reported at April 30, 20132014 in our Annual Report on Form 10-K.
ITEM 4.     CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES – As of the end of the period covered by this Form 10-Q, we evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)). The controls evaluation was done under the supervision and with the participation of management, including our Chief Executive Officer and Chief Financial Officer. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING – There were no changes during the last fiscal quarter that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II    OTHER INFORMATION
ITEM 1.     LEGAL PROCEEDINGS
For a description of our material pending legal proceedings, see discussion in Part I, Item 1, note 1112 to the consolidated financial statements.
ITEM 1A.    RISK FACTORS
There have been no material changes in our risk factors from those reported at April 30, 20132014 in our Annual Report on Form 10-K, as supplemented in our Quarterly Report on Form 10-Q for the fiscal quarter ending October 31, 2013.10-K.

H&R Block Q3 FY2014 Form 10-Q45


ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
A summary of our purchases of H&R Block common stock during the thirdfirst quarter of fiscal year 20142015 is as follows:
(in 000s, except per share amounts) 
  
Total Number of
Shares Purchased (1)

 
Average
Price Paid
per Share

 
Total Number of Shares
Purchased as Part of
Publicly Announced Plans 
or Programs (2)

 
Maximum Dollar Value of
Shares that May Yet Be
Purchased Under the Plans 
or Programs (2)

November 1 – November 30 1
 $28.89
 
 $857,504
December 1 – December 31 23
 $28.72
 
 $857,504
January 1 – January 31 1
 $30.40
 
 $857,504
  25
 $28.80
    
         
(in 000s, except per share amounts) 
  
Total Number of
Shares Purchased (1)

 
Average
Price Paid
per Share

 
Total Number of Shares
Purchased as Part of
Publicly Announced Plans 
or Programs (2)

 
Maximum Dollar Value of
Shares that May Yet Be
Purchased Under the Plans 
or Programs (2)

May 1 – May 31 3
 $28.81
 
 $857,504
June 1 – June 30 277
 $33.41
 
 $857,504
July 1 – July 31 2
 $33.08
 
 $857,504
  282
 $33.36
    
         
(1) 
We purchased approximately 25282 thousand shares in connection with funding employee income tax withholding obligations arising upon the lapse of restrictions on restricted shares and restricted share units. There were no open-market repurchases.
(2) 
In June 2008, our Board of Directors approved an authorization to purchase up to $2.0 billion of our common stock through June 2012. In June 2012, our Board of Directors extended this authorization through June 2015.

ITEM 3.    DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.    MINE SAFETY DISCLOSURES
Not applicable.

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ITEM 5.    OTHER INFORMATION
None.
ITEM 6.     EXHIBITS
The following exhibits are numbered in accordance with the Exhibit Table of Item 601 of Regulation S-K:

10.1The H&R Block, Inc. 2000 EmployeeAlternate Form of Market Stock Purchase Plan, as amended and restated effective November 7, 2013,Units Award Agreement, filed as Exhibit 10.210.1 to the Company’s quarterlycurrent report on Form 10-Q for the quarter ended October 31, 2013,8-K filed July 1, 2014, file number 1-06089, is incorporated herein by reference.
10.2H&R Block, Inc. Executive Severance Plan, as amended and restated effective November 8, 2013,Alternate Form of Performance Share Units Award Agreement, filed as Exhibit 10.0110.2 to the Company'sCompany’s current report on Form 8-K filed November 8, 2013,July 1, 2014, file number 1-06089, is incorporated herein by reference.
10.3Alternate Form of Restricted Share Units Award Agreement, filed as Exhibit 10.3 to the Company’s current report on Form 8-K filed July 1, 2014, file number 1-06089, is incorporated herein by reference.
10.4Letter Agreement, dated as of July 15, 2014, by and among H&R Block, Inc., H&R Block Management, LLC, and William C. Cobb, filed as Exhibit 10.1 to the Company’s current report on Form 8-K filed July 17, 2014, file number 1-06089, is incorporated herein by reference.
31.1Certification by Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2Certification by Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1Certification by Chief Executive Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
32.2Certification by Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
101.INSXBRL Instance Document
101.SCHXBRL Taxonomy Extension Schema
101.CALXBRL Extension Calculation Linkbase
101.LABXBRL Taxonomy Extension Label Linkbase
101.PREXBRL Taxonomy Extension Presentation Linkbase
101.DEFXBRL Taxonomy Extension Definition Linkbase

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
H&R BLOCK, INC.
 
/s/ William C. Cobb
William C. Cobb
President and Chief Executive Officer
March 6,September 4, 2014
 
/s/ Gregory J. Macfarlane
Gregory J. Macfarlane
Chief Financial Officer
March 6,September 4, 2014
 
/s/ Jeffrey T. Brown
Jeffrey T. Brown
Chief Accounting and Risk Officer
March 6,September 4, 2014

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