UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q



(Mark One)
þ		QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
		For the quarterly period ended July 31, ~~2017~~2018
		OR
¨		TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
		For the transition period from to

Commission file number 1-06089

H&R Block, Inc.

(Exact name of registrant as specified in its charter)



MISSOURI		44-0607856
(State or other jurisdiction of		(I.R.S. Employer
incorporation or organization)		Identification No.)

One H&R Block Way, Kansas City, Missouri 64105

(Address of principal executive offices, including zip code)

(816) 854-3000

(Registrant's telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes þ No ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes þ No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one)

Large accelerated filer þ Accelerated filer ¨ Non-accelerated filer ¨ Smaller reporting company ¨ Emerging growth company ¨

(Do not check if a smaller reporting company)

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes ¨ No þ

The number of shares outstanding of the registrant's Common Stock, without par value, at the close of business on August 31, ~~2017: 209,059,957~~2018: 205,520,820 shares.

Table of Contents

Form 10-Q for the Period Ended July 31, ~~2017~~2018

Table of Contents



	PART I

Item 1.	Consolidated Statements of Operations and Comprehensive Loss
	Three months ended July 31, ~~2017~~2018 and ~~2016~~2017	1

	Consolidated Balance Sheets
	As of July 31, ~~2017,~~2018, July 31, ~~2016~~2017 and April 30, ~~2017~~2018	2

	Consolidated Statements of Cash Flows
	Three months ended July 31, ~~2017~~2018 and ~~2016~~2017	3

	Notes to Consolidated Financial Statements	4

Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	2325

Item 3.	Quantitative and Qualitative Disclosures About Market Risk	2729

Item 4.	Controls and Procedures	2730

	PART II
Item 1.	Legal Proceedings	2830

Item 1A.	Risk Factors	2830

Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	2830

Item 3.	Defaults Upon Senior Securities	2830

Item 4.	Mine Safety Disclosures	2830

Item 5.	Other Information	2830

Item 6.	Exhibits	2831

	Signatures	3032

Table of Contents

PART I FINANCIAL INFORMATION


ITEM 1.	FINANCIAL STATEMENTS


CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS	CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS	(unaudited, in 000s, except per share amounts)						CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS	(unaudited, in 000s, except per share amounts)
Three months ended July 31,		2017			2016				2018			2017

REVENUES:
Service revenues		$	124,695		$	112,384			$	126,860		$	124,695
Royalty, product and other revenues		13,107			12,801				18,323			13,107
		137,802			125,185				145,183			137,802
OPERATING EXPENSES:
Cost of revenues:
Compensation and benefits		55,592			52,355
Occupancy and equipment		98,467			94,425
Provision for bad debt		2,459			1,417
Depreciation and amortization		28,616			27,467
Other		42,581			35,422
		227,715			211,086
Selling, general and administrative:
Marketing and advertising		7,104			7,561
Compensation and benefits		56,373			57,522
Depreciation and amortization		14,982			13,815
Other selling, general and administrative		16,790			19,925
		95,249			98,823
Costs of revenues									221,560			227,715
Selling, general and administrative									105,740			95,249
Total operating expenses		322,964			309,909				327,300			322,964

Other income (expense), net		1,220			2,641				4,542			1,220
Interest expense on borrowings		(21,277		)	(21,466		)		(21,190		)	(21,277		)
Loss from continuing operations before income tax benefit		(205,219		)	(203,549		)		(198,765		)	(205,219		)
Income tax benefit		(77,401		)	(82,523		)		(49,968		)	(77,401		)
Net loss from continuing operations		(127,818		)	(121,026		)		(148,797		)	(127,818		)
Net loss from discontinued operations, net of tax benefits of $1,605 and $1,557		(2,749		)	(2,647		)
Net loss from discontinued operations, net of tax benefits of $1,162 and $1,605									(3,873		)	(2,749		)
NET LOSS		$	(130,567	)	$	(123,673	)		$	(152,670	)	$	(130,567	)

BASIC AND DILUTED LOSS PER SHARE:
Continuing operations		$	(0.62	)	$	(0.55	)		$	(0.72	)	$	(0.62	)
Discontinued operations		(0.01		)	(0.01		)		(0.02		)	(0.01		)
Consolidated		$	(0.63	)	$	(0.56	)		$	(0.74	)	$	(0.63	)

DIVIDENDS DECLARED PER SHARE		$	0.24		$	0.22			$	0.25		$	0.24

COMPREHENSIVE LOSS:
Net loss		$	(130,567	)	$	(123,673	)		$	(152,670	)	$	(130,567	)
Unrealized gains (losses) on securities, net of taxes:
Unrealized holding gains (losses) arising during the period, net of tax benefits of $ - and $5		2			(11		)
Unrealized gains on securities, net of taxes:
Unrealized holding gains arising during the period, net of taxes of $1 and $ -									3			2
Change in foreign currency translation adjustments		2,460			(3,560		)		(1,734		)	2,460
Other comprehensive income (loss)		2,462			(3,571		)		(1,731		)	2,462
Comprehensive loss		$	(128,105	)	$	(127,244	)		$	(154,401	)	$	(128,105	)

See accompanying notes to consolidated financial statements.



H&R Block, Inc. \| Q1 ~~FY2018~~FY2019 Form 10-Q	1

Table of Contents


CONSOLIDATED BALANCE SHEETS	(unaudited, in 000s, except share and per share amounts)									(unaudited, in 000s, except share and per share amounts)
As of	July 31, 2017			July 31, 2016			April 30, 2017			July 31, 2018			July 31, 2017			April 30, 2018

ASSETS
Cash and cash equivalents	$	551,566		$	306,871		$	1,011,331		$	979,116		$	551,566		$	1,544,944
Cash and cash equivalents - restricted	116,594			122,025			106,208			131,376			116,594			118,734
Receivables, less allowance for doubtful accounts of $54,924, $56,381 and $55,296	91,004			103,425			162,775
Receivables, less allowance for doubtful accounts of $65,445, $54,924 and $81,813										70,576			91,004			146,774
Income taxes receivable										15,776			—			12,310
Prepaid expenses and other current assets	74,776			76,052			65,725			85,279			74,776			68,951
Total current assets	833,940			608,373			1,346,039			1,282,123			833,940			1,891,713
Mortgage loans held for investment, less allowance for loan losses of $ - , $5,310 and $ -	—			192,375			—
Property and equipment, at cost, less accumulated depreciation and amortization of $706,687, $622,937 and $678,161	253,255			284,114			263,827
Property and equipment, at cost, less accumulated depreciation and amortization of $768,302, $706,687 and $745,397										227,003			253,255			231,888
Intangible assets, net	393,972			419,909			409,364			354,831			393,972			373,981
Goodwill	493,991			470,942			491,207			507,941			493,991			507,871
Deferred tax assets and income taxes receivable	54,348			90,498			83,728			131,683			54,348			34,095
Other noncurrent assets	102,742			97,331			99,943			101,457			102,742			101,401
Total assets	$	2,132,248		$	2,163,542		$	2,694,108		$	2,605,038		$	2,132,248		$	3,140,949
LIABILITIES AND STOCKHOLDERS' EQUITY
LIABILITIES:
Accounts payable and accrued expenses	$	161,751		$	157,085		$	217,028		$	145,471		$	161,751		$	251,975
Accrued salaries, wages and payroll taxes	35,063			43,516			183,856			37,468			35,063			141,499
Accrued income taxes and reserves for uncertain tax positions	176,909			216,390			348,199			178,313			176,909			263,050
Current portion of long-term debt	992			864			981			1,038			992			1,026
Deferred revenue and other current liabilities	187,791			191,304			189,216			201,706			187,791			186,101
Total current liabilities	562,506			609,159			939,280			563,996			562,506			843,651
Long-term debt	1,493,422			1,491,790			1,493,017			1,495,006			1,493,422			1,494,609
Reserves for uncertain tax positions	159,233			116,709			159,085
Deferred tax liabilities and reserves for uncertain tax positions										231,292			159,233			229,430
Deferred revenue and other noncurrent liabilities	131,415			145,691			163,609			122,735			131,415			179,548
Total liabilities	2,346,576			2,363,349			2,754,991			2,413,029			2,346,576			2,747,238
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS' EQUITY:
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 246,198,878, 258,179,891 and 246,198,878	2,462			2,582			2,462
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 242,026,278, 246,198,878 and 246,198,878										2,420			2,462			2,462
Additional paid-in capital	746,761			748,924			754,912			752,109			746,761			760,250
Accumulated other comprehensive loss	(12,837		)	(14,804		)	(15,299		)	(16,034		)	(12,837		)	(14,303		)
Retained deficit	(229,647		)	(180,631		)	(48,206		)
Less treasury shares, at cost, of 37,141,486, 39,087,239 and 39,027,573	(721,067		)	(755,878		)	(754,752		)
Retained earnings (deficit)										163,567			(229,647		)	362,980
Less treasury shares, at cost, of 36,517,685, 37,141,486 and 36,944,789										(710,053		)	(721,067		)	(717,678		)
Total stockholders' equity (deficiency)	(214,328		)	(199,807		)	(60,883		)	192,009			(214,328		)	393,711
Total liabilities and stockholders' equity	$	2,132,248		$	2,163,542		$	2,694,108		$	2,605,038		$	2,132,248		$	3,140,949

See accompanying notes to consolidated financial statements.



2	Q1 ~~FY2018~~FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents


CONSOLIDATED STATEMENTS OF CASH FLOWS	(unaudited, in 000s)						(unaudited, in 000s)
Three months ended July 31,	2017			2016			2018			2017
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$	(130,567	)	$	(123,673	)	$	(152,670	)	$	(130,567	)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization	43,598			41,282			40,432			43,598
Provision for bad debt	2,459			1,417			1,617			2,459
Deferred taxes	20,796			6,274			9,595			20,796
Stock-based compensation	4,816			5,541			4,359			4,816
Changes in assets and liabilities, net of acquisitions:
Receivables	64,985			49,220			66,960			64,985
Prepaid expenses and other current assets	(8,695		)	(9,173		)	(16,191		)	(8,695		)
Other noncurrent assets	5,499			4,059			3,272			5,499
Accounts payable and accrued expenses	(66,729		)	(98,785		)	(99,658		)	(66,729		)
Accrued salaries, wages and payroll taxes	(149,441		)	(118,040		)	(103,824		)	(149,441		)
Deferred revenue and other current liabilities	464			(38,022		)	(782		)	464
Deferred revenue and other noncurrent liabilities	(32,510		)	(28,080		)	(39,978		)	(32,510		)
Income tax receivables, accrued income taxes and income tax reserves	(149,542		)	(144,249		)	(89,661		)	(149,542		)
Other, net	(14,248		)	(5,735		)	966			(14,248		)
Net cash used in operating activities	(409,115		)	(457,964		)	(375,563		)	(409,115		)

CASH FLOWS FROM INVESTING ACTIVITIES:
Principal payments and sales of mortgage loans and real estate owned, net	—			9,573
Capital expenditures	(13,094		)	(6,246		)	(12,057		)	(13,094		)
Payments made for business acquisitions, net of cash acquired	(1,440		)	(1,635		)	(1,449		)	(1,440		)
Franchise loans funded	(4,527		)	(2,219		)	(1,805		)	(4,527		)
Payments received on franchise loans	4,727			6,473			5,104			4,727
Other, net	1,371			(868		)	3,645			1,371
Net cash provided by (used in) investing activities	(12,963		)	5,078
Net cash used in investing activities							(6,562		)	(12,963		)

CASH FLOWS FROM FINANCING ACTIVITIES:
Dividends paid	(49,905		)	(48,514		)	(52,104		)	(49,905		)
Repurchase of common stock, including shares surrendered	(7,508		)	(45,312		)	(101,665		)	(7,508		)
Proceeds from exercise of stock options	27,418			1,639			1,355			27,418
Other, net	2,545			(24,779		)	(17,494		)	2,545
Net cash used in financing activities	(27,450		)	(116,966		)	(169,908		)	(27,450		)

Effects of exchange rate changes on cash	149			(2,163		)	(1,153		)	149

Net decrease in cash, cash equivalents and restricted cash	(449,379		)	(572,015		)	(553,186		)	(449,379		)
Cash, cash equivalents and restricted cash, beginning of period	1,117,539			1,000,911			1,663,678			1,117,539
Cash, cash equivalents and restricted cash, end of period	$	668,160		$	428,896		$	1,110,492		$	668,160

SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid, net of refunds received	$	57,901		$	61,289		$	31,969		$	57,901
Interest paid on borrowings	15,519			15,519			15,519			15,519
Accrued additions to property and equipment	4,757			10,147			9,974			4,757
Accrued purchase of common stock	—			8,895

See accompanying notes to consolidated financial statements.



H&R Block, Inc. \| Q1 ~~FY2018~~FY2019 Form 10-Q	3

Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)

NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION – The consolidated balance sheets as of July 31, ~~2017~~2018 and ~~2016,~~2017, the consolidated statements of operations and comprehensive loss for the three months ended July 31, ~~2017~~2018 and ~~2016,~~2017, and the consolidated statements of cash flows for the three months ended July 31, ~~2017~~2018 and ~~2016~~2017 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations, and cash flows as of July 31, ~~2017~~2018 and ~~2016~~2017 and for all periods presented have been made.

"H&R Block," "the Company," "we," ~~"our"~~"our," and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.

Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, ~~2017~~2018 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, ~~2017~~2018 or for the year then ended are derived from our April 30, ~~2017~~2018 Annual Report to Shareholders on Form 10-K.

MANAGEMENT ESTIMATES – The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, reserves for uncertain tax positions, the impact of legislation commonly referred to as the Tax Cuts and Jobs Act (Tax Legislation), and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates. See note 7 for additional discussion of the impact of the Tax Legislation.

SEASONALITY OF BUSINESS – Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of February through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.

DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notes 9 and 10 for additional information on litigation, claims, and other loss contingencies related to our discontinued operations.

NEW ACCOUNTING PRONOUNCEMENTS –

~~Restricted Cash in Statement of Cash Flows.~~ In November 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update No. 2016-18, "Restricted Cash (a consensus of the FASB Emerging Issues Task Force)," (ASU 2016-18). This guidance requires that restricted cash be included with cash and cash equivalents when reconciling the beginning and end-of-period total amounts shown on the statement of cash flows. This guidance must be applied retrospectively to all periods presented. We adopted ASU 2016-18 effective May 1, 2017. All prior periods have been adjusted to conform to the current period presentation, which resulted in a decrease in cash used in operations of $17.7 million for the three months ended July 31, 2016.

~~Stock-Based Compensation.~~ In March 2016, the FASB issued Accounting Standards Update No. 2016-09, "Improvements to Employee Share-Based Payment Accounting," (ASU 2016-09). This guidance requires that, among other things: (1) all excess tax benefits and tax deficiencies would be recognized as income tax expense or benefit in the income statement; and (2) excess tax benefits would not be separated from other income tax cash flows and, thus, would be classified along with other cash flows as an operating activity. The transition requirements for this guidance varies by component, but the changes applicable to us were applied prospectively. We adopted ASU 2016-09 effective May 1, 2017 and recorded a discrete tax benefit of $5.1 million during the three months ended July 31, 2017 as a result of this guidance.

Revenue ~~recognition.~~Recognition. In May 2014, the FASB issued Accounting Standards Update No. 2014-09, "Revenue from Contracts with Customers," (ASU 2014-09) which is a comprehensive new revenue recognition model that requires



4	~~Q1 FY2018 Form 10-Q \|~~ ~~H&R Block, Inc.~~

~~Table of Contents~~

an entity to recognize the amount of revenue which reflects the consideration it expects to receive in exchange for the transfer of the promised goods or services to customers. This ASU also requires additional disclosure about the nature, amount, timing, and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract, and clarifies guidance for multiple-element arrangements. This guidance ~~will replace~~replaced most existing revenue recognition guidance in GAAP when it ~~becomes~~became effective. The new standard iswas effective for us on May 1, ~~2018.~~2018, and we adopted using the full retrospective transition method. The ~~standard permits~~adoption of this guidance did not have a significant impact on our consolidated financial statements. See note 2 to the consolidated financial statements for additional information.

Income Taxes. In October 2016, the FASB issued Accounting Standards Update No. 2016-16, "Income Taxes (Topic 740): Intra-Entity Asset Transfers of Assets Other than Inventory," (ASU 2016-16). The new guidance eliminates the exception for intra-entity transfers other than inventory and requires the recognition of current and deferred income taxes resulting from such a transfer when the transfer occurs. This guidance was effective for us on May 1, 2018 and we adopted using the modified retrospective transition method. We recognized a $101.0 million cumulative effect adjustment to increase the opening balance of retained earnings and increase deferred tax assets resulting from intra-entity transfers of intellectual property in fiscal year 2018.



4	Q1 FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents

Leases. In February 2016, the FASB issued Accounting Standards Update No. 2016-02, "Leases" (ASU 2016-02), which will require the recognition of lease assets and lease liabilities by lessees for leases previously classified as operating leases. ASU 2016-02 also requires additional qualitative and quantitative disclosures related to the nature, timing and uncertainty of cash flows arising from leases. This guidance will be effective for us on May 1, 2019, with early adoption permitted, and requires the use of ~~either~~a modified retrospective transition approach for leases that exist or are entered into after the ~~retrospective or cumulative effect transition method.~~

beginning of the earliest comparative period in the financial statements. We ~~have substantially completed our evaluation of~~are currently evaluating the impact of ASU ~~2014-09~~2016-02 on our ~~United States (U.S.) assisted tax preparation fees and revenues from POM, and based on the preliminary results of our evaluation,~~consolidated financial statements. However, we ~~do not~~ expect the application of this guidance to have a material impact on the recognition of revenue related to these services. Changes to our client agreements or service design before adoption of the new standard could change our preliminary conclusions. We are still evaluating the impact of this guidance ~~as it relates to other revenue streams, as well as certain associated expenses. Depending~~ on ~~the results of~~ our ~~review, there~~consolidated financial statements could be ~~changes to~~significant, as our future minimum operating lease commitments totaled $820.9 million as of April 30, 2018.

NOTE 2: REVENUE RECOGNITION

On May 1, 2018, we adopted ASU 2014-09 using the ~~classification and timing~~full retrospective approach for all contracts as of ~~recognition~~the adoption date. As the adoption of ~~revenues and expenses related to other revenue streams. We are continuing our assessment, including evaluating the standard's~~this guidance did not have a significant impact on our ~~internal controls~~consolidated financial statements, no adjustments were made to the prior year periods to be in compliance with ASU 2014-09.

Revenue is recognized upon satisfaction of performance obligations by the transfer of a product or service to the customer. Revenue is the amount of consideration we expect to receive for our services and ~~selecting~~products, and excludes sales taxes. When providing the majority of our tax preparation services, we generally have multiple performance obligations that are provided simultaneously at a ~~transition~~point in time and revenue is recognized at that time. Our Peace of Mind® Extended Service Plan (POM) and Tax Identity Shield® (TIS) products have multiple performance obligations that are provided over time. The transaction price for POM and TIS, which is due at the time of purchase, is allocated to the various performance obligations based on relative stand alone selling prices. Revenues for POM and TIS are deferred revenue until the respective performance obligations have been satisfied. We have determined that these contracts do not contain a significant financing component.

The majority of our revenues are from our U.S. business. The following table disaggregates our U.S. revenues by major service line, with all international businesses included in a single line and consists primarily of tax preparation revenues:



			(in 000s)
Three months ended July 31,	2018		2017
Revenues:
U.S. assisted tax preparation	$	31,104	$	29,963
U.S. royalties	7,571		6,967
U.S. DIY tax preparation	2,781		3,226
International revenues	39,179		40,417
Revenues from Refund Transfers	1,424		2,816
Revenues from Emerald Card®	14,246		14,987
Revenues from Peace of Mind® Extended Service Plan	36,577		31,943
Revenues from Tax Identity Shield®	4,741		254
Interest and fee income on Emerald Advance	447		664
Other	7,113		6,565
Total revenues	$	145,183	$	137,802

Service revenues are recognized when performance obligations are satisfied as follows:


▪	Assisted and DIY online tax preparation revenues are recorded when a completed return is electronically filed or accepted by the customer. The value of point-of-sale discounts and coupons are recorded as a reduction of revenue.


▪	Fees for electronic filing of tax returns prepared using our DIY tax return preparation solutions are recorded when the return is electronically filed.


▪	Fees related to refund transfers (RTs) are recognized when the Internal Revenue Service (IRS) acknowledgment is received and the bank account is established at BofI Federal Bank, a federal savings bank (BofI).



H&R Block, Inc. \| Q1 FY2019 Form 10-Q	5

Table of Contents

▪

Revenues associated with our Emerald Card® program consist of interchange income from the use of debit cards and fees from the use of ATM networks, net of volume-based amounts retained by BofI in connection with our agreement. Interchange income is a fee paid by a merchant bank to BofI through the interchange network. Net revenue associated with our Emerald Card® is recognized based on cardholder transactions.

▪

Under POM we (1) represent our clients if they are audited by a taxing authority, and (2) assume the cost, subject to certain limits, of additional taxes owed by a client resulting from errors attributable to H&R Block. POM revenues are deferred and recognized over the term of the plan, based on the historical pattern of actual claims paid, as claims paid represent the transfer of POM services to the customer. The plan covers the life of the tax return, which can be up to six years; however, the majority of claims are incurred in years two and three after the sale of POM.

▪

Our TIS program offers clients assistance in helping protect their tax identity and access to services to help restore their tax identity, if necessary. Prevention services include a daily scan of the dark web for personal information, a pre-tax season identity theft risk assessment, notifying clients if their information is detected on a tax return filed through H&R Block, and obtaining additional IRS identity protections when eligible. TIS revenues are deferred and are recognized as the various services are provided to the client, either by us or a third party, throughout the term of the contract, which ends on April 30th of the following year.

Royalty, product and other revenues are recognized when performance obligations are satisfied as follows:


▪	Royalties, which are based on contractual percentages of franchise gross receipts, are generally recorded in the period in which the services are provided by the franchisee to the customer.


▪	Revenue from the sale of DIY desktop software is recognized when the product is sold to the end user. Rebates and other incentives paid in connection with these sales are recorded as a reduction of revenue.


▪	Participation revenue on Emerald Advance lines of credit (EAs) is recorded over the life of the underlying loan.

We defer revenues and incremental wages related to our POM and TIS programs. We also defer commissions paid to our franchisees and other costs related to the TIS program. The deferred wages and costs are amortized using the same method revenues are recognized.



										(in 000s)
POM	Deferred Revenue						Deferred Wages
Three months ended July 31,	2018			2017			2018			2017
Balance, beginning of the period	$	218,274		$	211,223		$	32,683		$	31,344
Amounts deferred	1,392			1,403			62			20
Amounts recognized on previous deferrals	(40,857		)	(35,534		)	(5,917		)	(5,177		)
Balance, end of the period	$	178,809		$	177,092		$	26,828		$	26,187

As of July 31, 2018, current deferred revenue related to POM was $115.6 million, which will be recognized over the next twelve months, while the remaining balance will be recognized over the following sixty months. All deferred revenue related to TIS will be recognized within this fiscal year. These amounts are recorded in deferred revenue and other liabilities on the consolidated balance sheet.



				(in 000s)
TIS	Deferred Revenue						Deferred Costs
Three months ended July 31,	2018			2017			2018			2017
Balance, beginning of the period	$	36,422		$	20,623		$	4,548		$	3,063
Amounts deferred	235			146			20			—
Amounts recognized on previous deferrals	(4,741		)	(254		)	(113		)	—
Balance, end of the period	$	31,916		$	20,515		$	4,455		$	3,063

A significant portion of our accounts receivable balances, with the exception of those related to EAs, are subject to this new guidance. The majority of our services and products must be paid for ~~adoption.~~at the time of service unless an RT is purchased and therefore, no receivable is recorded. Generally the prices of our services and products are fixed and



6	Q1 FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents

determinable at the time of sale. For our RT product, we record a receivable for our fees which are then collected at the time the IRS issues the client’s refund. Our receivables from contracts with customers are generally collected on a periodic basis during and subsequent to the tax season. See note 4 for our accounts receivable balances.

NOTE 2:3: LOSS PER SHARE AND STOCKHOLDERS' EQUITY

LOSS PER SHARE – Basic and diluted loss per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income or loss from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase ~~2.8~~3.4 million shares for the three months ended July 31, ~~2017~~2018, and ~~4.7~~2.8 million shares for the three months ended July 31, ~~2016,~~2017, as the effect would be antidilutive due to the net loss from continuing operations during those periods.

The computations of basic and diluted loss per share from continuing operations are as follows:


(in 000s, except per share amounts)	(in 000s, except per share amounts)							(in 000s, except per share amounts)
Three months ended July 31,		2017			2016				2018			2017
Net loss from continuing operations attributable to shareholders		$	(127,818	)	$	(121,026	)		$	(148,797	)	$	(127,818	)
Amounts allocated to participating securities		(160		)	(124		)		(142		)	(160		)
Net loss from continuing operations attributable to common shareholders		$	(127,978	)	$	(121,150	)		$	(148,939	)	$	(127,978	)

Basic weighted average common shares		207,935			220,484				207,673			207,935
Potential dilutive shares		—			—				—			—
Dilutive weighted average common shares		207,935			220,484				207,673			207,935

Loss per share from continuing operations attributable to common shareholders:
Basic		$	(0.62	)	$	(0.55	)		$	(0.72	)	$	(0.62	)
Diluted		(0.62		)	(0.55		)		(0.72		)	(0.62		)

The weighted average shares outstanding for the three months ended July 31, ~~2017~~2018 decreased to ~~207.9~~207.7 million from ~~220.5~~207.9 million for the three months ended July 31, ~~2016, primarily~~2017. The decrease is due to share repurchases completed in the ~~prior~~current year. During the three months ended July 31, 2018, we purchased and immediately retired 4.2 million shares at an aggregate cost of $97.1 million (average price of $23.27 per share). We did not repurchase and retire any shares during the three months ended July 31, 2017. ~~During the three months ended July 31, 2016, we purchased and immediately retired 2.0 million shares at an aggregate~~The cost of ~~$48.6 million (average price~~shares retired during the current period was allocated to the components of ~~$23.84 per share).~~stockholders’ equity as follows:



	(in 000s)

Common stock	$	42
Additional paid-in-capital	2,503
Retained earnings	94,560
Total	$	97,105

STOCK-BASED COMPENSATION – During the three months ended July 31, ~~2017,~~2018, we also acquired 0.2 million shares of our common stock at an aggregate cost of $~~7.5~~4.6 million~~. These shares~~, which represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the three months ended July 31, ~~2016~~2017, we acquired 0.2 million shares at an aggregate cost of $~~5.6~~7.5 million for similar purposes.

During the three months ended July 31, 2018 and 2017, we issued 0.6 million and 2.1 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards.



H&R Block, Inc. \| Q1 ~~FY2018~~FY2019 Form 10-Q	57

Table of Contents

During the three months ended July 31, ~~2017~~ ~~and~~ ~~2016, we issued~~ ~~2.1 million~~ ~~and~~ ~~0.9 million~~ ~~shares of common stock, respectively, due to the vesting or exercise of stock-based awards.~~

~~During the~~ ~~three~~ ~~months ended~~ ~~July 31, 2017~~2018, we granted equity awards equivalent to ~~0.6~~0.9 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Nonvested units generally either vest over a three-year period with one-third vesting each year or cliff vest at the end of a three-year period, although the Compensation Committee may in limited circumstances approve grants with a modified vesting schedule. Stock-based compensation expense of our continuing operations totaled $4.4 million for the three months ended July 31, 2018, and $4.8 million for the three months ended July 31, ~~2017, and $5.5 million for the three months ended July 31, 2016.~~2017. As of July 31, ~~2017~~2018, unrecognized compensation cost for stock options totaled $~~0.1~~1.0 million, and for nonvested shares and units totaled $~~40.3~~45.3 million.

NOTE 3:4: RECEIVABLES

Receivables, net of their related allowance, consist of the following:


(in 000s)	(in 000s)																(in 000s)
As of		July 31, 2017					July 31, 2016					April 30, 2017						July 31, 2018				July 31, 2017				April 30, 2018
		Short-term			Long-term		Short-term			Long-term		Short-term			Long-term			Short-term		Long-term		Short-term		Long-term		Short-term		Long-term
Loans to franchisees		$	37,838		$	40,111	$	47,905		$	46,461	$	39,911		$	36,614		$	28,250	$	35,776	$	37,838	$	40,111	$	30,596	$	35,212
Receivables for tax preparation and related fees		39,031			6,316		39,115			5,528		54,506			6,316
Receivables for U.S assisted and DIY tax preparation and related fees																		9,084		5,503		3,855		6,316		41,572		5,503
Instant Cash Back® receivables		4,338			—		4,515			—		37,150			—			1,306		2,031		2,411		—		27,192		2,057
H&R Block Emerald Advance® lines of credit		21,755			9,711		24,857			111		26,325			5,069			7,694		11,800		11,632		9,711		15,642		5,754
Software receivables from retailers		8,178			—		4,696			—		16,715			—			3,372		—		8,178		—		6,769		—
Royalties and other receivables from franchisees		6,776			796		6,885			—		13,275			1,585			4,257		—		6,776		796		9,239		761
Other		28,012			4,011		31,833			4,414		30,189			3,314			16,613		3,665		20,314		4,011		15,764		3,147
		145,928			60,945		159,806			56,514		218,071			52,898			$	70,576	$	58,775	$	91,004	$	60,945	$	146,774	$	52,434
Allowance for doubtful accounts		(54,924		)	—		(56,381		)	—		(55,296		)	—
		$	91,004		$	60,945	$	103,425		$	56,514	$	162,775		$	52,898

Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets.

LOANS TO FRANCHISEES – Franchisee loan balances asconsist of ~~July 31, 2017~~term loans made primarily to finance the purchase of franchises and~~2016~~ ~~and~~ ~~April 30, 2017, consisted of $25.1 million, $31.5 million and $27.0 million, respectively, in~~ revolving lines of credit primarily for the purpose of funding off-season working capital ~~needs and $52.9 million, $62.8 million and $49.5 million, respectively, in term loans made primarily to finance the purchase of franchises.~~

needs. As of July 31, ~~2017~~2018 and ~~2016 and April 30,~~ 2017, loans with a principal balance of ~~$0.9 million, $2.2~~$1.2 million and ~~$0.1~~$0.9 million, respectively, were more than 90 days past due. We had no loans to franchisees on non-accrual status.

INSTANT CASH BACK® PROGRAM – ~~Refunds advanced under the Instant Cash Back® program in Canada are not subject to credit approval, therefore the primary indicator of credit quality is the age of the receivable amount.~~ Instant Cash Back® amounts are generally received from the Canada Revenue Agency (CRA) within 60 days of filing the client's ~~return.~~return, with the remaining balance collectible from the client. As of July 31, ~~2017~~2018 and ~~2016~~2017, we had $1.4 million and~~April 30, 2017~~, $1.2 million, ~~$0.6 million and $1.5 million~~respectively, of Instant Cash ~~Back®~~Back balances ~~were~~ more than 60 days old due from the CRA.

We review the credit quality of our Instant Cash Back receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. As of July 31, 2018, gross balances of $4.6 million and $1.2 million, were related to tax returns for calendar year 2017 and 2016 and prior, respectively.



68	Q1 ~~FY2018~~FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents

H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT ~~(EAs)~~ – We review the credit quality of our purchased participation interests in EA receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. ~~These~~Beginning in fiscal year 2018, we now charge-off older balances in December while in prior years, these charge-offs happened in April. This change was made to align with our practices on other financial receivables. Current balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, as of July 31, ~~2017~~2018, and 2017, by year of origination, are as follows:

(in 000s)
Credit Quality Indicator – Year of origination:
2017 $ 9,346
2016 and prior 6,898
Revolving loans 15,222
$ 31,466



(in 000s)
As of July 31,	2018						2017
Year of origination:	Current Balance			Non-Accrual		Year of origination:	Current Balance			Non-Accrual
2018	$	24,068		$	24,068	2017	$	9,346		$	9,346
2017 and prior	7,988			7,988		2016 and prior	6,898			6,898
Revolving loans	14,060			11,834		Revolving loans	15,222			11,886
	46,116			$	43,890		31,466			$	28,130
Allowance⁽¹⁾	(26,622		)			Allowance⁽¹⁾	(10,123		)
Net balance	$	19,494				Net balance	$	21,343

~~As of~~ ~~July 31, 2017~~ ~~and~~ ~~2016~~ ~~and~~ ~~April 30, 2017, $28.1 million, $21.4 million and $28.0 million of EAs were on non-accrual status and classified as impaired, or more than~~ 60 ~~days past due, respectively.~~


⁽¹⁾	As of July 31, 2018, the allowance relates to estimated uncollectible balances from the 2018 tax season and past due revolving loans. As of July 31, 2017, the allowance related solely to revolving loans.

ALLOWANCE FOR DOUBTFUL ACCOUNTS – Activity in the allowance for doubtful accounts for our EA and all other short-term and long-term receivables for the three months ended July 31, ~~2017~~2018 and ~~2016~~2017 is as follows:

(in 000s)
EAs
All Other
Total
Balances as of May 1, 2017 $ 10,123
$ 45,173
$ 55,296
Provision —
2,459
2,459
Charge-offs, net of recoveries —
(2,831 ) (2,831 )
Balances as of July 31, 2017 $ 10,123
$ 44,801
$ 54,924

Balances as of May 1, 2016 $ 9,007
$ 48,004
$ 57,011
Provision 451
966
1,417
Charge-offs, net of recoveries —
(2,047 ) (2,047 )
Balances as of July 31, 2016 $ 9,458
$ 46,923
$ 56,381



(in 000s)
	EAs		All Other			Total
Balances as of April 30, 2018	$	26,622	$	55,191		$	81,813
Provision	—		1,617			1,617
Recoveries	—		(2,475		)	(2,475		)
Charge-offs	—		(2,155		)	(2,155		)
Balances as of July 31, 2018	$	26,622	$	52,178		$	78,800

Balances as of April 30, 2017	$	10,123	$	46,552		$	56,675
Provision	—		2,459			2,459
Recoveries	—		—			—
Charge-offs	—		(2,831		)	(2,831		)
Balances as of July 31, 2017	$	10,123	$	46,180		$	56,303



H&R Block, Inc. \| Q1 FY2019 Form 10-Q	9

Table of Contents

NOTE 4:5: GOODWILL AND INTANGIBLE ASSETS

Changes in the carrying amount of goodwill for the three months ended July 31, ~~2017~~2018 and ~~2016~~2017 are as follows:


(in 000s)	(in 000s)								(in 000s)
										Goodwill			Accumulated Impairment Losses			Net
Balances as of April 30, 2018										$	540,168		$	(32,297	)	$	507,871
Acquisitions										651			—			651
Disposals and foreign currency changes, net										(581		)	—			(581		)
Impairments										—			—			—
Balances as of July 31, 2018										$	540,238		$	(32,297	)	$	507,941
		Goodwill		Accumulated Impairment Losses			Net
Balances as of April 30, 2017		$	523,504	$	(32,297	)	$	491,207		$	523,504		$	(32,297	)	$	491,207
Acquisitions		252		—			252			252			—			252
Disposals and foreign currency changes, net		2,532		—			2,532			2,532			—			2,532
Impairments		—		—			—			—			—			—
Balances as of July 31, 2017		$	526,288	$	(32,297	)	$	493,991		$	526,288		$	(32,297	)	$	493,991

Balances as of April 30, 2016		$	503,054	$	(32,297	)	$	470,757
Acquisitions		23		—			23
Disposals and foreign currency changes, net		162		—			162
Impairments		—		—			—
Balances as of July 31, 2016		$	503,239	$	(32,297	)	$	470,942

We test goodwill for impairment annually in our fourth quarter, or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.



10	Q1 FY2019 Form 10-Q \| H&R Block, Inc. ~~\| Q1 FY2018 Form 10-Q~~	7

Table of Contents

Components of intangible assets are as follows:


(in 000s)	(in 000s)								(in 000s)
										Gross Carrying Amount		Accumulated Amortization			Net
As of July 31, 2018:
Reacquired franchise rights										$	339,747	$	(119,386	)	$	220,361
Customer relationships										256,858		(171,542		)	85,316
Internally-developed software										137,914		(114,622		)	23,292
Noncompete agreements										32,888		(30,144		)	2,744
Franchise agreements										19,201		(12,374		)	6,827
Purchased technology										54,700		(39,210		)	15,490
Acquired assets pending final allocation ⁽¹⁾										801		—			801
		Gross Carrying Amount		Accumulated Amortization			Net			$	842,109	$	(487,278	)	$	354,831
As of July 31, 2017:
Reacquired franchise rights		$	331,371	$	(96,600	)	$	234,771		$	331,371	$	(96,600	)	$	234,771
Customer relationships		235,413		(140,881		)	94,532			235,413		(140,881		)	94,532
Internally-developed software		143,206		(112,894		)	30,312			143,206		(112,894		)	30,312
Noncompete agreements		32,498		(28,143		)	4,355			32,498		(28,143		)	4,355
Franchise agreements		19,201		(11,094		)	8,107			19,201		(11,094		)	8,107
Purchased technology		54,700		(33,444		)	21,256			54,700		(33,444		)	21,256
Acquired assets pending final allocation ⁽¹⁾		639		—			639			639		—			639
		$	817,028	$	(423,056	)	$	393,972		$	817,028	$	(423,056	)	$	393,972
As of July 31, 2016:
Reacquired franchise rights		$	319,545	$	(72,977	)	$	246,568
Customer relationships		206,606		(110,696		)	95,910
Internally-developed software		132,897		(99,873		)	33,024
Noncompete agreements		31,492		(26,045		)	5,447
Franchise agreements		19,201		(9,814		)	9,387
Purchased technology		54,700		(27,425		)	27,275
Acquired assets pending final allocation ⁽¹⁾		2,298		—			2,298
		$	766,739	$	(346,830	)	$	419,909
As of April 30, 2017:
As of April 30, 2018:
Reacquired franchise rights		$	331,150	$	(90,877	)	$	240,273		$	339,779	$	(113,856	)	$	225,923
Customer relationships		234,603		(133,207		)	101,396			256,137		(164,005		)	92,132
Internally-developed software		139,709		(108,379		)	31,330			140,255		(111,734		)	28,521
Noncompete agreements		32,408		(27,559		)	4,849			32,899		(29,673		)	3,226
Franchise agreements		19,201		(10,774		)	8,427			19,201		(12,054		)	7,147
Purchased technology		54,700		(31,973		)	22,727			54,700		(37,770		)	16,930
Acquired assets pending final allocation ⁽¹⁾		362		—			362			102		—			102
		$	812,133	$	(402,769	)	$	409,364		$	843,073	$	(469,092	)	$	373,981

⁽¹⁾ Represents business acquisitions for which final purchase price allocations have not yet been determined.

During the three months ended July 31, 2018 and 2017, we made payments to acquire franchisee and competitor businesses totaling $1.4 million in each year.

Amortization of intangible assets for the three months ended July 31, 2018 and 2017 ~~and 2016~~ was ~~$19.2~~$18.1 million and ~~$18.0~~$19.2 million, respectively. Estimated amortization of intangible assets for fiscal years ~~2018,~~ 2019, 2020, 2021, 2022 and ~~2022~~2023 is ~~$75.8~~$69.4 million, ~~$61.0~~$52.8 million, ~~$44.7~~$37.4 million, ~~$30.5~~$25.3 million and ~~$20.2~~$13.4 million, respectively.



8	~~Q1 FY2018 Form 10-Q \|~~ H&R Block, Inc. \| Q1 FY2019 Form 10-Q	11

Table of Contents

NOTE 5:6: LONG-TERM DEBT

The components of long-term debt are as follows:


							(in 000s)									(in 000s)
As of	July 31, 2017			July 31, 2016			April 30, 2017			July 31, 2018			July 31, 2017			April 30, 2018
Senior Notes, 4.125%, due October 2020	$	650,000		$	650,000		$	650,000		$	650,000		$	650,000		$	650,000
Senior Notes, 5.500%, due November 2022	500,000			500,000			500,000			500,000			500,000			500,000
Senior Notes, 5.250%, due October 2025	350,000			350,000			350,000			350,000			350,000			350,000
Capital lease obligation	6,368			7,229			6,610			5,376			6,368			5,628
Debt issuance costs and discounts	(11,954		)	(14,575		)	(12,612		)	(9,332		)	(11,954		)	(9,993		)
	1,494,414			1,492,654			1,493,998			1,496,044			1,494,414			1,495,635
Less: Current portion	(992		)	(864		)	(981		)	(1,038		)	(992		)	(1,026		)
	$	1,493,422		$	1,491,790		$	1,493,017		$	1,495,006		$	1,493,422		$	1,494,609

UNSECURED COMMITTED LINE OF CREDIT – On September 22, ~~2016,~~2017, we entered into a Second Amended and Restated Credit and Guarantee Agreement (2017 CLOC), which further amended our First Amended and Restated Credit and Guarantee Agreement (2016 CLOC)., extending the scheduled maturity date from September 22, 2021 to September 22, 2022. Other material terms remain unchanged from our 2016 CLOC. The ~~2016~~2017 CLOC provides for an unsecured senior revolving credit facility in the aggregate principal amount of $2.0 billion, which includes a $200.0 million sublimit for swingline loans and a $50.0 million sublimit for standby letters of credit. We may request increases in the aggregate principal amount of the revolving credit facility of up to $500.0 million, subject to obtaining commitments from lenders and meeting certain other conditions. The ~~2016~~2017 CLOC will mature on September 22, ~~2021,~~ 2022,

unless extended pursuant to the terms of the ~~2016~~2017 CLOC, at which time all outstanding amounts thereunder will be due and payable. The ~~2016~~2017 CLOC includes an annual facility fee, which will vary depending on our then current credit ratings.

The ~~2016~~2017 CLOC is subject to various conditions, triggers, events or occurrences that could result in earlier termination and contains customary representations, warranties, covenants and events of default, including, without limitation: (1) a covenant requiring the Company to maintain a debt-to-EBITDA ratio calculated on a consolidated basis of no greater than (a) 3.50 to 1.00 as of the last day of each fiscal quarter ending on April 30, July 31, and October 31 of each year and (b) 4.50 to 1.00 as of the last day of each fiscal quarter ending on January 31 of each year; (2) a covenant requiring us to maintain an interest coverage ratio (EBITDA-to-interest expense) calculated on a consolidated basis of not less than 2.50 to 1.00 as of the last date of any fiscal quarter; and (3) covenants restricting our ability to incur certain additional debt, incur liens, merge or consolidate with other companies, sell or dispose of assets (including equity interests), liquidate or dissolve, engage in certain transactions with affiliates or enter into certain restrictive agreements. The ~~2016~~2017 CLOC includes provisions for an equity cure which could potentially allow us to independently cure certain defaults. Proceeds under the ~~2016~~2017 CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with these requirements as of July 31, ~~2017.~~2018.

We had no outstanding balance under the ~~2016~~2017 CLOC as of July 31, ~~2017,~~2018, and amounts available to borrow were limited by the debt-to-EBITDA covenant to approximately ~~$1.6~~$1.7 billion as of July 31, ~~2017.~~2018.



~~H&R Block, Inc.~~ ~~\| Q1 FY2018 Form 10-Q~~	9

~~Table of Contents~~

~~NOTE 6: FAIR VALUE~~

~~ESTIMATED FAIR VALUE OF FINANCIAL INSTRUMENTS~~ – The ~~carrying amounts and~~ estimated fair ~~values~~value of our ~~financial instruments are~~long-term debt as ~~follows:~~

(in 000s)
As of July 31, 2017 July 31, 2016 April 30, 2017
Carrying
Amount
Estimated
Fair Value
Carrying
Amount
Estimated
Fair Value
Carrying
Amount
Estimated
Fair Value
Assets:
Cash and cash equivalents $ 551,566
$ 551,566
$ 306,871
$ 306,871
$ 1,011,331
$ 1,011,331
Cash and cash equivalents - restricted 116,594
116,594
122,025
122,025
106,208
106,208
Receivables, net - short-term 91,004
91,004
103,425
103,425
162,775
162,775
Receivables, net - long-term 60,945
60,945
56,514
56,514
52,898
52,898
Liabilities:
Long-term debt (excluding debt issuance costs) 1,502,694
1,595,945
1,502,747
1,606,364
1,502,735
1,569,033
Contingent consideration 9,125
9,125
8,347
8,347
10,428
10,428

~~Fair value estimates, methods~~of July 31, 2018 and ~~assumptions are set forth below. Fair value was not estimated for assets~~2017 and ~~liabilities that are not considered financial instruments.~~April 30, 2018 totaled $1.5 billion, $1.6 billion and $1.5 billion, respectively.


▪	~~Cash and cash equivalents, including restricted - Fair value approximates the carrying amount (Level 1).~~


▪	Receivables, net - short-term - For short-term balances the carrying values reported in the balance sheet approximate fair market value due to the relative short-term nature of the respective instruments (Level 1).

▪

Receivables, net - long-term - The carrying values for the long-term portion of loans to franchisees approximate fair market value due to variable interest rates, low historical delinquency rates and franchise territories serving as collateral (Level 1). Long-term EA receivables and tax preparation receivables are carried at net realizable value which approximates fair value (Level 3). Net realizable value is determined based on historical collection rates.


▪	~~Long-term debt - The fair value of our Senior Notes is based on quotes from multiple banks (Level 2).~~


▪	~~Contingent consideration - Fair value approximates the carrying amount (Level 3).~~

NOTE 7: INCOME TAXES

We file a consolidated federal income tax return in the U.S. with the ~~Internal Revenue Service (IRS)~~IRS and file tax returns in various state, local, and foreign jurisdictions. Tax returns are typically examined and either settled upon completion of the examination or through the appeals process. The Company’s U.S. federal income tax return for ~~2014~~2016 is currently under examination. Our U.S. federal ~~returns~~income tax return for ~~2013 and~~ 2015 ~~have~~has not been audited and ~~remain~~remains open to examination. Our U.S. federal income tax returns for ~~2012~~2014 and all prior periods ~~have been audited by the IRS and~~ are closed. With respect to state and local jurisdictions and countries outside of the United States, we are typically subject to examination for three to six years after the income tax returns have been filed. Although the outcome of a tax ~~audit is~~audits are always uncertain, we believe that adequate amounts of tax,



12	Q1 FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents

interest, and penalties have been provided for in the accompanying consolidated financial statements for any adjustments that might be incurred due to federal, state, local or foreign audits.

~~We had gross~~On December 22, 2017, the U.S. government enacted the Tax Legislation, which made broad and complex changes to the U.S. tax code that impacted our financial statements, the most significant being a reduction in the U.S. federal corporate income tax rate from 35% to 21% and the imposition of a one-time transition tax on certain earnings of foreign subsidiaries. In addition, the Securities and Exchange Commission (SEC) staff issued Staff Accounting Bulletin 118 (SAB 118), which provides guidance on accounting for the tax effects of the Tax Legislation. SAB 118 provides a measurement period that should not extend beyond one year from the Tax Legislation’s enactment date for companies to complete their analysis and apply the provisions of the Tax Legislation to their financial statements. To the extent a company’s accounting for certain income tax effects of the Tax Legislation is incomplete but the company is able to determine a reasonable estimate, it must record a provisional estimate in the financial statements. If a company cannot determine a provisional estimate to be included in the financial statements, it should continue to apply the provisions of the tax laws that were in effect immediately before the enactment of the Tax Legislation.

During the first quarter of fiscal year 2019, we continued our assessment of the corporate income tax impacts expected to result from the Tax Legislation. Our financial statements reflect reasonable provisional estimates of the effects of the Tax Legislation in computing our deferred taxes, the one-time transition tax, the impact of global intangible low taxed income (GILTI), unrecognized tax benefits, and the indirect impacts of ~~$141.4 million, $106.0 million~~the Tax Legislation on state and ~~$149.9 million as of July 31, 2017 and 2016 and April 30, 2017, respectively. The gross unrecognized tax benefits decreased $8.5 million and $5.5 million during~~local taxes. During the three months ended July 31, ~~2017 and 2016, respectively. The decrease in unrecognized tax benefits during~~2018, the three months ending July 31, 2017 is largely related to favorable audit settlements in various states. We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $10.4 million within the next twelve months. The anticipated decrease is dueCompany recognized immaterial adjustments to the ~~expiration~~provisional amounts recorded as of ~~statutes~~April 30, 2018 and included these adjustments as a component of limitations and anticipated closure of various state matters currently under exam. The portion of unrecognized benefits expected to be cash settled within the next twelve months amounts to $4.2 million and is included in accrued income taxes on



10	~~Q1 FY2018 Form 10-Q \|~~ ~~H&R Block, Inc.~~

~~Table of Contents~~

~~our consolidated balance sheet. The remaining liability for uncertain~~ tax ~~positions is classified as long-term and is included in other noncurrent liabilities~~expense from continuing operations. We are in the ~~consolidated balance sheet.~~process of finalizing our assessment of the impact of the Tax Legislation and our provisional estimates may change as a result of additional analysis of the underlying calculations or additional regulatory guidance that clarifies the interpretations of the Tax Legislation.

Consistent with prior years, our pretax loss for the three months ended July 31, ~~2017~~2018 is expected to be offset by income in the fourth quarter due to the established pattern of seasonality in our primary business operations. As such, management has determined that it is at least more-likely-than-not that realization of tax benefits recorded in our financial statements will occur within our fiscal year. The amount of tax benefit recorded for the three months ended July 31, 2018 reflects management’s estimate of the annual effective tax rate applied to the year-to-date loss from continuing ~~operations. Certain discrete tax adjustments are also reflected in income tax expense~~operations adjusted for the ~~periods presented.~~

Atax impact of items discrete income tax benefit of $5.2 million was recorded in the three months ended July 31, 2017, compared to a discrete tax benefit of $6.8 million in the same period of the prior year. The discrete tax benefit recorded in the current period resulted primarily from excess tax benefits recognized on the exercise of employee stock options. The excess tax benefit was recorded as a tax benefit in the income statement due to the ~~adoption of ASU 2016-09 as of May 1, 2017 as discussed in note 1. The discrete tax benefit recorded in the prior year resulted primarily from favorable settlements of state audits.~~quarter.

Our effective tax rate ~~for~~from continuing operations, including the effects of discrete income tax items, was ~~37.7%~~25.1% and ~~40.5%~~37.7% for the three months ended July 31, 2018 and 2017, ~~and 2016,~~ respectively. ~~Discrete items increased the~~The reduced effective tax rate results primarily from the decrease in the U.S. federal corporate income tax rate from 35% to 21%, effective January 1, 2018.

We had gross unrecognized tax benefits of $204.5 million, $141.4 million and $186.1 million as of July 31, 2018 and 2017 and April 30, 2018, respectively. The gross unrecognized tax benefits increased $18.4 million and decreased $8.5 million during the three months ended July 31, 2018 and 2017, respectively. We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $17.6 million within the next twelve months. The anticipated decrease is due to the expiration of statutes of limitations and anticipated closure of various tax matters currently under examination. For such matters where a change in the balance of unrecognized tax benefits is not yet deemed reasonably possible, no estimate has been included. The portion of unrecognized benefits expected to be cash settled within the next twelve months amounts to $10.0 million.

Deferred tax assets and income taxes receivable increased by $97.6 million from April 30, 2018 primarily due to the adoption of ASU 2016-16. See note 1 for additional information.

While we believe we have identified all material implications the Tax Legislation is expected to have on our financial statements and were able to record a reasonable estimate of the impacts as provisional amounts as of and for the three months ended July 31, ~~2017~~2018, we are continuing to evaluate the impacts of the Tax Legislation and ~~2016 by 2.5%~~do not consider these provisional estimates to be final. The final impacts may differ from the estimates provided, and ~~3.3%, respectively. Due~~could have a material impact on our financial statements. Given the significant complexity of the Tax Legislation, changes may result due to further analyzing the impact of the provisions on our federal and state estimates. In addition, following the issuance of anticipated guidance from the IRS about implementing the Tax Legislation, and the potential for additional guidance from the SEC or the FASB related to the loss in both periods, a discrete tax benefit in either period increases the tax rate while an item of discrete tax expense decreases the tax rate. The impact of discrete tax items combined with the seasonal nature of our business can cause the effective tax rate through our first quarter toTax Legislation, these estimates may be ~~significantly different than the rate for our full fiscal year.~~adjusted.



H&R Block, Inc. \| Q1 FY2019 Form 10-Q	13

Table of Contents

NOTE 8: OTHER INCOME AND OTHER EXPENSES

The following table shows the components of other income (expense), net:


(in 000s)	(in 000s)							(in 000s)
Three months ended July 31,		2017			2016				2018			2017
Mortgage loans and real estate owned, net		$	—		$	1,537
Interest income		1,362			1,066				$	4,497		$	1,444
Interest and gains on available-for-sale (AFS) securities		82			31
Foreign currency gains (losses), net		131			(21		)		(3		)	131
Other, net		(355		)	28				48			(355		)
		$	1,220		$	2,641			$	4,542		$	1,220

NOTE 9: COMMITMENTS AND CONTINGENCIES

~~Changes~~Assisted tax returns are covered by our 100% accuracy guarantee, whereby we will reimburse a client for penalties and interest attributable to an H&R Block error on a return. DIY tax returns are covered by our 100% accuracy guarantee, whereby we will reimburse a client up to a maximum of $10,000, if our software makes an arithmetic error that results in ~~deferred revenue balances related~~payment of penalties and/or interest to ~~our Peace of Mind® Extended Service Plan (POM) for both company-owned and franchise offices, which is included in deferred revenue and other liabilities in~~ the ~~consolidated balance sheets, are as follows:~~

(in 000s)
Three months ended July 31, 2017
2016
Balance, beginning of the period $ 211,223
$ 204,342
Amounts deferred for new extended service plans issued 1,403
978
Revenue recognized on previous deferrals (35,534 ) (31,650 )
Balance, end of the period $ 177,092
$ 173,670

IRS that a client would otherwise not have been required to pay. Our liability related to estimated losses under the ~~standard~~100% accuracy guarantee was $8.6 million, $4.5 million ~~$5.8 million~~ and ~~$6.8~~$9.4 million as of July 31, ~~2017~~2018 and ~~2016~~2017 and April 30, ~~2017~~2018, ~~respectively, and is included as part of our assisted tax preparation services.~~respectively. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets.

Our liability related to acquisitions for estimated contingent consideration was $10.6 million, $9.1 million ~~$8.3 million~~ and ~~$10.4~~$12.1 million as of July 31, ~~2017~~2018 and ~~2016~~2017 and April 30, ~~2017,~~2018, respectively, with amounts recorded in deferred revenue and



~~H&R Block, Inc.~~ ~~\| Q1 FY2018 Form 10-Q~~	11

~~Table of Contents~~

other liabilities. Estimates of contingent payments are typically based on expected financial performance of the acquired business and economic conditions at the time of acquisition. Should actual results differ from our assumptions, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations.

We have contractual commitments to fund certain franchises with approved revolving lines of credit. Our total obligation under these lines of credit was ~~$45.2~~$33.4 million at July 31, ~~2017~~2018, and net of amounts drawn and outstanding, our remaining commitment to fund totaled ~~$20.3~~$14.3 million.

LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – SCC ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations. Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of residential mortgage-backed securities (RMBSs). In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. Claims under these representations and warranties together with any settlement arrangements related to these losses are collectively referred to as ~~“representation~~"representation and warranty claims.”"

SCC accrues a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. SCC’s loss estimate ~~as of July 31, 2017,~~ is based on the best information currently available, management judgment, developments in relevant case law,, and the terms of bulk settlements. ~~The~~In periods when a liability is accrued for such loss contingencies, the liability is included in deferred revenue and other current liabilities on the consolidated balance sheets. ~~A rollforward of SCC’s~~SCC had no liability accrued ~~liability~~ for these ~~loss contingencies is~~losses as ~~follows:~~

(in 000s)
Three months ended July 31, 2017
2016
Balance, beginning of the period $ 4,500
$ 65,265
Loss provisions —
235
Payments —
(40,000 )
Balance, end of the period $ 4,500
$ 25,500

of July 31, 2018 or April 30, 2018, compared to $4.5 million at July 31, 2017.

See note 10, which addresses contingent losses that may be incurred with respect to various indemnification or contribution claims by underwriters, depositors, and securitization trustees in securitization transactions in which SCC participated.

NOTE 10: LITIGATION AND OTHER RELATED CONTINGENCIES

We are a defendant in numerous litigation matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, are sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient



14	Q1 FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents

to invoke the jurisdiction of the court. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating or resolving through settlement of numerous claims over an extended period of time.

The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law.

In addition to litigation matters, we are also subject to claims and other loss contingencies arising out of our business activities, including as described below.

We accrue liabilities for litigation, claims, including indemnification and contribution claims, and other related loss contingencies and any related settlements (each referred to, individually, as a "matter" and, collectively, as "matters")



12	~~Q1 FY2018 Form 10-Q \|~~ ~~H&R Block, Inc.~~

~~Table of Contents~~

when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. ~~Liabilities have been accrued for certain of the matters noted below.~~ If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range.

For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of July 31, ~~2017.~~2018. While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. As of July 31, ~~2017~~2018 and ~~2016~~2017 and April 30, ~~2017,~~2018, our total accrued liabilities were $2.8 million, $1.7 million ~~$2.3~~and $2.7 million, ~~and $2.3 million, respectively, for matters addressed in this note.~~respectively.

Our aggregate range of reasonably possible losses includes (1) matters where a liability has been accrued and there is a reasonably possible loss in excess of the amount accrued for that liability, and (2) matters where a loss is believed to be reasonably possible, but a liability has not been accrued. This aggregate range only represents those losses as to which we are currently able to estimate a reasonably possible loss or range of loss. It does not represent our maximum loss exposure. The estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. As of July 31, ~~2017,~~2018, we believe the aggregate range of reasonably possible losses in excess of amounts accrued is not material.

For other matters, we are not currently able to estimate the reasonably possible loss or range of loss. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as precise information about the amount of damages or other remedies being asserted, the defenses to the claims being asserted, discovery from other parties and investigation of factual allegations, rulings by courts on motions or appeals, analysis by experts, or the status or terms of any settlement negotiations.

On a quarterly and annual basis, we review relevant information with respect to litigation and other loss contingencies and update our accruals, disclosures, and estimates of reasonably possible loss or range of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable.

We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously, but there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid



H&R Block, Inc. \| Q1 FY2019 Form 10-Q	15

Table of Contents

to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.

LITIGATION, CLAIMS, INCLUDING INDEMNIFICATION AND CONTRIBUTION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been, remains, and may in the future be, subject to litigation, claims, including indemnification and contribution claims, and other loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These ~~contingencies,~~lawsuits, claims, and ~~lawsuits~~other loss contingencies include actions by regulators, third parties seeking indemnification or contribution, including depositors, underwriters, and securitization trustees, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these ~~contingencies,~~lawsuits, claims, and ~~lawsuits~~contingencies allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure, and eviction) practices, other common law torts, rights to indemnification or contribution, breach of contract, violations of securities laws, and violations of a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes.



~~H&R Block, Inc.~~ ~~\| Q1 FY2018 Form 10-Q~~	13

~~Table of Contents~~

It is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters.

Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of RMBSs. In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. The statute of limitations for a contractual claim to enforce a representation and warranty obligation is generally six years or such shorter limitations period that may apply under the law of a state where the economic injury occurred. On June 11, 2015, the New York Court of Appeals, New York’s highest court, held in ACE Securities Corp. v. DB Structured Products, Inc., that the six-year statute of limitations under New York law starts to run at the time the representations and warranties are made, not the date when the repurchase demand was denied. This decision applies to claims and lawsuits brought against SCC where New York law governs. New York law governs many, though not all, of the RMBS transactions into which SCC entered. However, this decision would not affect representation and warranty claims and lawsuits SCC has received or may receive, for example, where the statute of limitations has been tolled by agreement or a suit was timely filed.

In response to the statute of limitations rulings in the ACE case and similar rulings in other state and federal courts, parties seeking to pursue representation and warranty claims or lawsuits have sought, and may in the future seek, to distinguish certain aspects of the ACE decision, pursue alternate legal theories of recovery, or assert claims against other contractual parties such as securitization trustees. For example, a 2016 ruling by a New York intermediate appellate court, ~~and~~followed by the federal district court in the second Homeward case described below, allowed a counterparty to pursue litigation on additional loans in the same trust even though only some of the loans complied with the condition precedent of timely pre-suit notice and opportunity to cure or repurchase. Additionally, plaintiffs in litigation to which SCC is not party have alleged breaches of an independent contractual duty to provide notice of material breaches of representations and warranties and pursued separate claims to which, they argue, the statute of limitations ruling in the ACE case does not apply. The impact on SCC from alternative legal theories seeking to avoid or distinguish the ACE decision, or judicial limitations on the ACE decision, is unclear. SCC has not accrued liabilities for claims not subject to a tolling arrangement or not relating back to timely filed litigation.

On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on June 28, 2012 (Case No. 12-cv-5067). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity, and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and as to the loans' compliance with its underwriting standards and the value of underlying real estate. In



16	Q1 FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents

response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase, anticipatory breach, indemnity, and declaratory judgment. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. ~~SCC is opposing~~On February 12, 2018, the court denied the motion to ~~intervene, which remains pending. We believe H&R Block, Inc. has meritorious defenses to the extent the court allows any such claims to be asserted.~~intervene. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.

On September 28, 2012, a second lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs



14	~~Q1 FY2018 Form 10-Q \|~~ ~~H&R Block, Inc.~~

~~Table of Contents~~

associated with the litigation. On September 30, 2016, the court granted a motion allowing the plaintiff to file a second amended complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. SCC filed a motion for reconsideration, ~~which was denied, and also filed~~followed by a motion for leave to appeal the ruling, both of which ~~remains pending.~~were denied. On October 6, 2016, the plaintiff filed its second amended complaint. In response to a motion filed by SCC, the court dismissed the plaintiff's claim for breach of one of the representations. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. ~~SCC is opposing~~On February 12, 2018, the court denied the motion to ~~intervene, which remains pending. We believe H&R Block, Inc. has meritorious defenses to the extent the court allows any such claims to be asserted. The accrual~~intervene. Settlement payments that were made in fiscal year 2018 for representation and warranty claims ~~as discussed in note 9, is~~are related to some of the loans in this case. We have not concluded that a loss related to this lawsuit is probable, nor have we accrued a liability related to this lawsuit.

Underwriters and depositors are, or have been, involved in multiple lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including violations of federal and state securities laws and common law fraud, based on alleged materially inaccurate or misleading disclosures. SCC has received notices of claims for indemnification relating to lawsuits to which underwriters or depositors are party. Based on information currently available to SCC, it believes that the 21 lawsuits in which notice of a claim has been made involve 39 securitization transactions with original investments of approximately $14 billion (of which the outstanding principal amount is approximately ~~$3.6~~$3.3 billion). Additional lawsuits against the underwriters or depositors may be filed in the future, and SCC may receive additional notices of claims for indemnification or contribution from underwriters or depositors with respect to existing or new lawsuits or settlements of such lawsuits. Certain of the notices received included, and future notices may include, a reservation of rights to assert claims for contribution, which are referred to herein as "contribution claims." Contribution claims may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We have not concluded that a loss related to any of these indemnification or contribution claims is probable, nor have we accrued a liability related to any of these claims.

Securitization trustees also are, or have been, involved in lawsuits related to securitization transactions in which SCC participated. Plaintiffs in these lawsuits allege, among other things, that originators, depositors, servicers, or other parties breached their representations and warranties or otherwise failed to fulfill their obligations, including that securitization trustees breached their contractual obligations, breached their fiduciary duties, or violated statutory requirements by failing to properly protect the certificate holders’ interests. SCC has received notices from securitization trustees of potential indemnification obligations, and may receive additional notices with respect to existing or new lawsuits or settlements of such lawsuits, in its capacity as originator, depositor, or servicer. We have not concluded that a loss related to any of these indemnification claims is probable, nor have we accrued a liability related to any of these claims.

If the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, other potential claimants, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants may



H&R Block, Inc. \| Q1 FY2019 Form 10-Q	17

Table of Contents

also attempt to assert claims against or seek payment directly from the Company even if SCC's assets exceed its ~~liabilities~~.liabilities. SCC's principal assets, as of July 31, ~~2017,~~2018, total approximately ~~$315~~$298 million and consist ~~primarily~~ of an intercompany note receivable. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows.

LITIGATION, CLAIMS AND OTHER LOSS CONTINGENCIES PERTAINING TO OTHER DISCONTINUED OPERATIONS –

Express IRA Litigation. On January 2, 2008, the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) filed a lawsuit regarding our former Express IRA product that is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits,



~~H&R Block, Inc.~~ ~~\| Q1 FY2018 Form 10-Q~~	15

~~Table of Contents~~

damages and restitution, civil penalties and punitive damages. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter.

Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation through an indemnification agreement.

OTHER – We are from time to time a party to litigation, claims and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent others who may be similarly situated.

While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.

We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.

NOTE 11: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS

Block Financial LLC (Block Financial) is a 100% owned subsidiary of the Company. Block Financial is the Issuer and the Company is the full and unconditional Guarantor of the Senior Notes, our ~~2016~~2017 CLOC and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company's investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders' equity and other intercompany balances and transactions.

CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s)
Three months ended July 31, 2017
H&R Block, Inc.
(Guarantor)

Block Financial
(Issuer)

Other
Subsidiaries

Eliminations

Consolidated
H&R Block

Total revenues $ —
$ 17,556
$ 123,094
$ (2,848 ) $ 137,802
Cost of revenues —
7,860
219,970
(115 ) 227,715
Selling, general and administrative —
3,206
94,776
(2,733 ) 95,249
Total operating expenses —
11,066
314,746
(2,848 ) 322,964
Other income (expense), net (132,264 ) 6,073
(2,418 ) 129,829
1,220
Interest expense on external borrowings —
(21,204 ) (73 ) —
(21,277 )
Loss from continuing operations before tax benefit (132,264 ) (8,641 ) (194,143 ) 129,829
(205,219 )
Income tax benefit (1,697 ) (4,623 ) (71,081 ) —
(77,401 )
Net loss from continuing operations (130,567 ) (4,018 ) (123,062 ) 129,829
(127,818 )
Net loss from discontinued operations —
(2,748 ) (1 ) —
(2,749 )
Net loss (130,567 ) (6,766 ) (123,063 ) 129,829
(130,567 )
Other comprehensive income 2,462
—
2,462
(2,462 ) 2,462
Comprehensive loss $ (128,105 ) $ (6,766 ) $ (120,601 ) $ 127,367
$ (128,105 )



1618	Q1 ~~FY2018~~FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents


CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS	CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS													(in 000s)			CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS													(in 000s)
Three months ended July 31, 2016		H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Three months ended July 31, 2018																		H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Total revenues		$	—		$	15,504		$	109,800		$	(119	)	$	125,185			$	—		$	16,832		$	131,477		$	(3,126	)	$	145,183
Cost of revenues		—			8,606			202,599			(119		)	211,086				—			5,033			217,118			(591		)	221,560
Selling, general and administrative		—			2,480			96,343			—			98,823				—			3,250			105,025			(2,535		)	105,740
Total operating expenses		—			11,086			298,942			(119		)	309,909				—			8,283			322,143			(3,126		)	327,300
Other income (expense), net		(124,662		)	826			(9,630		)	136,107			2,641				(153,616		)	9,827			7,048			141,283			4,542
Interest expense on external borrowings		—			(21,314		)	(152		)	—			(21,466		)		—			(21,123		)	(67		)	—			(21,190		)
Loss from continuing operations before tax benefit		(124,662		)	(16,070		)	(198,924		)	136,107			(203,549		)
Loss from continuing operations before income tax benefit																		(153,616		)	(2,747		)	(183,685		)	141,283			(198,765		)
Income tax benefit		(989		)	(5,794		)	(75,740		)	—			(82,523		)		(946		)	(3,701		)	(45,321		)	—			(49,968		)
Net loss from continuing operations		(123,673		)	(10,276		)	(123,184		)	136,107			(121,026		)
Net income (loss) from continuing operations																		(152,670		)	954			(138,364		)	141,283			(148,797		)
Net loss from discontinued operations		—			(2,646		)	(1		)	—			(2,647		)		—			(3,873		)	—			—			(3,873		)
Net loss		(123,673		)	(12,922		)	(123,185		)	136,107			(123,673		)		(152,670		)	(2,919		)	(138,364		)	141,283			(152,670		)
Other comprehensive loss		(3,571		)	—			(3,571		)	3,571			(3,571		)		(1,731		)	—			(1,731		)	1,731			(1,731		)
Comprehensive loss		$	(127,244	)	$	(12,922	)	$	(126,756	)	$	139,678		$	(127,244	)		$	(154,401	)	$	(2,919	)	$	(140,095	)	$	143,014		$	(154,401	)



													(in 000s)
Three months ended July 31, 2017	H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Total revenues	$	—		$	17,556		$	123,094		$	(2,848	)	$	137,802
Cost of revenues	—			7,860			219,970			(115		)	227,715
Selling, general and administrative	—			3,206			94,776			(2,733		)	95,249
Total operating expenses	—			11,066			314,746			(2,848		)	322,964
Other income (expense), net	(132,264		)	6,073			(2,418		)	129,829			1,220
Interest expense on external borrowings	—			(21,204		)	(73		)	—			(21,277		)
Loss from continuing operations before tax benefit	(132,264		)	(8,641		)	(194,143		)	129,829			(205,219		)
Income tax benefit	(1,697		)	(4,623		)	(71,081		)	—			(77,401		)
Net loss from continuing operations	(130,567		)	(4,018		)	(123,062		)	129,829			(127,818		)
Net loss from discontinued operations	—			(2,748		)	(1		)	—			(2,749		)
Net loss	(130,567		)	(6,766		)	(123,063		)	129,829			(130,567		)
Other comprehensive income	2,462			—			2,462			(2,462		)	2,462
Comprehensive loss	$	(128,105	)	$	(6,766	)	$	(120,601	)	$	127,367		$	(128,105	)



H&R Block, Inc. \| Q1 ~~FY2018~~FY2019 Form 10-Q	1719

Table of Contents


CONDENSED CONSOLIDATING BALANCE SHEETS	CONDENSED CONSOLIDATING BALANCE SHEETS											(in 000s)			CONDENSED CONSOLIDATING BALANCE SHEETS										(in 000s)
As of July 31, 2017		H&R Block, Inc. (Guarantor)			Block Financial (Issuer)		Other Subsidiaries		Eliminations			Consolidated H&R Block
As of July 31, 2018																H&R Block, Inc. (Guarantor)		Block Financial (Issuer)		Other Subsidiaries		Eliminations			Consolidated H&R Block
Cash & cash equivalents		$	—		$	7,480	$	544,086	$	—		$	551,566			$	—	$	3,759	$	975,357	$	—		$	979,116
Cash & cash equivalents - restricted		—			8,069		108,525		—			116,594				—		—		131,376		—			131,376
Receivables, net		16			54,187		36,801		—			91,004				—		40,457		30,119		—			70,576
Income taxes receivable																2,811		—		12,965		—			15,776
Prepaid expenses and other current assets		—			2,280		72,496		—			74,776				—		1,954		83,325		—			85,279
Total current assets		16			72,016		761,908		—			833,940				2,811		46,170		1,233,142		—			1,282,123
Property and equipment, net		—			66		253,189		—			253,255				—		418		226,585		—			227,003
Intangible assets, net		—			—		393,972		—			393,972				—		—		354,831		—			354,831
Goodwill		—			—		493,991		—			493,991				—		—		507,941		—			507,941
Deferred tax assets and income taxes receivable		5,587			32,047		16,714		—			54,348				—		17,941		113,742		—			131,683
Investments in subsidiaries		2,037,691			—		106,948		(2,144,639		)	—				2,762,660		—		128,396		(2,891,056		)	—
Amounts due from affiliates		—			1,477,940		2,227,052		(3,704,992		)	—				—		1,538,119		2,560,781		(4,098,900		)	—
Other noncurrent assets		—			60,242		42,500		—			102,742				—		56,004		45,453		—			101,457
Total assets		$	2,043,294		$	1,642,311	$	4,296,274	$	(5,849,631	)	$	2,132,248			$	2,765,471	$	1,658,652	$	5,170,871	$	(6,989,956	)	$	2,605,038

Accounts payable and accrued expenses		$	2,246		$	6,870	$	152,635	$	—		$	161,751			$	2,216	$	7,511	$	135,744	$	—		$	145,471
Accrued salaries, wages and payroll taxes		—			1,070		33,993		—			35,063				—		1,423		36,045		—			37,468
Accrued income taxes and reserves for uncertain tax positions		—			—		176,909		—			176,909				—		1,060		177,253		—			178,313
Current portion of long-term debt		—			—		992		—			992				—		—		1,038		—			1,038
Deferred revenue and other current liabilities		—			30,412		157,379		—			187,791				—		24,952		176,754		—			201,706
Total current liabilities		2,246			38,352		521,908		—			562,506				2,216		34,946		526,834		—			563,996
Long-term debt and line of credit borrowings		—			1,488,046		5,376		—			1,493,422
Reserves for uncertain tax positions		28,324			8,037		122,872		—			159,233
Long-term debt																—		1,490,668		4,338		—			1,495,006
Deferred tax liabilities and reserves for uncertain tax positions																10,465		3,989		216,838		—			231,292
Deferred revenue and other noncurrent liabilities		—			928		130,487		—			131,415				—		653		122,082		—			122,735
Amounts due to affiliates		2,227,052			—		1,477,940		(3,704,992		)	—				2,560,781		—		1,538,119		(4,098,900		)	—
Total liabilities		2,257,622			1,535,363		2,258,583		(3,704,992		)	2,346,576				2,573,462		1,530,256		2,408,211		(4,098,900		)	2,413,029
Stockholders' equity (deficiency)		(214,328		)	106,948		2,037,691		(2,144,639		)	(214,328		)
Stockholders' equity																192,009		128,396		2,762,660		(2,891,056		)	192,009
Total liabilities and stockholders' equity		$	2,043,294		$	1,642,311	$	4,296,274	$	(5,849,631	)	$	2,132,248			$	2,765,471	$	1,658,652	$	5,170,871	$	(6,989,956	)	$	2,605,038



1820	Q1 ~~FY2018~~FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents


CONDENSED CONSOLIDATING BALANCE SHEETS	CONDENSED CONSOLIDATING BALANCE SHEETS											(in 000s)			CONDENSED CONSOLIDATING BALANCE SHEETS											(in 000s)
As of July 31, 2016		H&R Block, Inc. (Guarantor)			Block Financial (Issuer)		Other Subsidiaries		Eliminations			Consolidated H&R Block
As of July 31, 2017																H&R Block, Inc. (Guarantor)			Block Financial (Issuer)		Other Subsidiaries		Eliminations			Consolidated H&R Block
Cash & cash equivalents		$	—		$	3,902	$	302,969	$	—		$	306,871			$	—		$	7,480	$	544,086	$	—		$	551,566
Cash & cash equivalents - restricted		—			29,000		93,025		—			122,025				—			8,069		108,525		—			116,594
Receivables, net		—			72,865		30,560		—			103,425				16			54,187		36,801		—			91,004
Prepaid expenses and other current assets		—			7,114		68,938		—			76,052				—			2,280		72,496		—			74,776
Total current assets		—			112,881		495,492		—			608,373				16			72,016		761,908		—			833,940
Mortgage loans held for investment, net		—			192,375		—		—			192,375
Property and equipment, net		—			116		283,998		—			284,114				—			66		253,189		—			253,255
Intangible assets, net		—			—		419,909		—			419,909				—			—		393,972		—			393,972
Goodwill		—			—		470,942		—			470,942				—			—		493,991		—			493,991
Deferred tax assets and income taxes receivable		—			60,312		30,186		—			90,498				5,587			32,047		16,714		—			54,348
Investments in subsidiaries		1,611,887			—		96,216		(1,708,103		)	—				2,037,691			—		106,948		(2,144,639		)	—
Amounts due from affiliates		—			1,282,286		1,794,655		(3,076,941		)	—				—			1,477,940		2,227,052		(3,704,992		)	—
Other noncurrent assets		—			58,311		39,020		—			97,331				—			60,242		42,500		—			102,742
Total assets		$	1,611,887		$	1,706,281	$	3,630,418	$	(4,785,044	)	$	2,163,542			$	2,043,294		$	1,642,311	$	4,296,274	$	(5,849,631	)	$	2,132,248

Accounts payable and accrued expenses		$	10,551		$	7,671	$	138,863	$	—		$	157,085			$	2,246		$	6,870	$	152,635	$	—		$	161,751
Accrued salaries, wages and payroll taxes		—			1,889		41,627		—			43,516				—			1,070		33,993		—			35,063
Accrued income taxes and reserves for uncertain tax positions		—			52,976		163,414		—			216,390				—			—		176,909		—			176,909
Current portion of long-term debt		—			—		864		—			864				—			—		992		—			992
Deferred revenue and other current liabilities		—			52,420		138,884		—			191,304				—			30,412		157,379		—			187,791
Total current liabilities		10,551			114,956		483,652		—			609,159				2,246			38,352		521,908		—			562,506
Long-term debt and line of credit borrowings		—			1,485,426		6,364		—			1,491,790
Reserves for uncertain tax positions		6,488			8,577		101,644		—			116,709
Long-term debt																—			1,488,046		5,376		—			1,493,422
Deferred tax liabilities and reserves for uncertain tax positions																28,324			8,037		122,872		—			159,233
Deferred revenue and other noncurrent liabilities		—			1,106		144,585		—			145,691				—			928		130,487		—			131,415
Amounts due to affiliates		1,794,655			—		1,282,286		(3,076,941		)	—				2,227,052			—		1,477,940		(3,704,992		)	—
Total liabilities		1,811,694			1,610,065		2,018,531		(3,076,941		)	2,363,349				2,257,622			1,535,363		2,258,583		(3,704,992		)	2,346,576
Stockholders' equity (deficiency)		(199,807		)	96,216		1,611,887		(1,708,103		)	(199,807		)		(214,328		)	106,948		2,037,691		(2,144,639		)	(214,328		)
Total liabilities and stockholders' equity		$	1,611,887		$	1,706,281	$	3,630,418	$	(4,785,044	)	$	2,163,542			$	2,043,294		$	1,642,311	$	4,296,274	$	(5,849,631	)	$	2,132,248



H&R Block, Inc. \| Q1 ~~FY2018~~FY2019 Form 10-Q	1921

Table of Contents


CONDENSED CONSOLIDATING BALANCE SHEETS	CONDENSED CONSOLIDATING BALANCE SHEETS											(in 000s)			CONDENSED CONSOLIDATING BALANCE SHEETS										(in 000s)
As of April 30, 2017		H&R Block, Inc. (Guarantor)			Block Financial (Issuer)		Other Subsidiaries		Eliminations			Consolidated H&R Block
As of April 30, 2018																H&R Block, Inc. (Guarantor)		Block Financial (Issuer)		Other Subsidiaries		Eliminations			Consolidated H&R Block
Cash & cash equivalents		$	—		$	4,486	$	1,006,845	$	—		$	1,011,331			$	—	$	4,346	$	1,540,598	$	—		$	1,544,944
Cash & cash equivalents - restricted		—			8,060		98,148		—			106,208				—		—		118,734		—			118,734
Receivables, net		—			61,250		101,525		—			162,775				—		51,562		95,212		—			146,774
Income taxes receivable																2,801		—		12,310		(2,801		)	12,310
Prepaid expenses and other current assets		—			2,280		63,445		—			65,725				—		1,954		66,997		—			68,951
Total current assets		—			76,076		1,269,963		—			1,346,039				2,801		57,862		1,833,851		(2,801		)	1,891,713
Property and equipment, net		—			78		263,749		—			263,827				—		467		231,421		—			231,888
Intangible assets, net		—			—		409,364		—			409,364				—		—		373,981		—			373,981
Goodwill		—			—		491,207		—			491,207				—		—		507,871		—			507,871
Deferred tax assets and income taxes receivable		5,587			30,743		47,398		—			83,728				1,400		17,798		14,897		—			34,095
Investments in subsidiaries		2,158,234			—		113,714		(2,271,948		)	—				2,801,808		—		131,315		(2,933,123		)	—
Amounts due from affiliates		—			1,493,195		2,194,294		(3,687,489		)	—				—		1,541,954		2,400,938		(3,942,892		)	—
Other noncurrent assets		—			51,829		48,114		—			99,943				—		50,073		51,328		—			101,401
Total assets		$	2,163,821		$	1,651,921	$	4,837,803	$	(5,959,437	)	$	2,694,108			$	2,806,009	$	1,668,154	$	5,545,602	$	(6,878,816	)	$	3,140,949

Accounts payable and accrued expenses		$	2,086		$	14,218	$	200,724	$	—		$	217,028			$	2,074	$	16,628	$	233,273	$	—		$	251,975
Accrued salaries, wages and payroll taxes		—			851		183,005		—			183,856				—		1,161		140,338		—			141,499
Accrued income taxes and reserves for uncertain tax positions		—			—		348,199		—			348,199				—		1,060		264,791		(2,801		)	263,050
Current portion of long-term debt		—			—		981		—			981				—		—		1,026		—			1,026
Deferred revenue and other current liabilities		—			26,759		162,457		—			189,216				—		22,172		163,929		—			186,101
Total current liabilities		2,086			41,828		895,366		—			939,280				2,074		41,021		803,357		(2,801		)	843,651
Long-term debt and line of credit borrowings		—			1,487,389		5,628		—			1,493,017
Reserves for uncertain tax positions		28,324			8,037		122,724		—			159,085
Long-term debt																—		1,490,007		4,602		—			1,494,609
Deferred tax liabilities and reserves for uncertain tax positions																9,286		4,963		215,181		—			229,430
Deferred revenue and other noncurrent liabilities		—			953		162,656		—			163,609				—		848		178,700		—			179,548
Amounts due to affiliates		2,194,294			—		1,493,195		(3,687,489		)	—				2,400,938		—		1,541,954		(3,942,892		)	—
Total liabilities		2,224,704			1,538,207		2,679,569		(3,687,489		)	2,754,991				2,412,298		1,536,839		2,743,794		(3,945,693		)	2,747,238
Stockholders' equity (deficiency)		(60,883		)	113,714		2,158,234		(2,271,948		)	(60,883		)
Stockholders' equity																393,711		131,315		2,801,808		(2,933,123		)	393,711
Total liabilities and stockholders' equity		$	2,163,821		$	1,651,921	$	4,837,803	$	(5,959,437	)	$	2,694,108			$	2,806,009	$	1,668,154	$	5,545,602	$	(6,878,816	)	$	3,140,949



2022	Q1 ~~FY2018~~FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents


CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS	CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS													(in 000s)			CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS													(in 000s)
Three months ended July 31, 2017		H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Net cash used in operating activities:		$	—		$	(9,721	)	$	(399,394	)	$	—		$	(409,115	)
Three months ended July 31, 2018																		H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Net cash used in operating activities																		$	—		$	(6,335	)	$	(369,228	)	$	—		$	(375,563	)
Cash flows from investing:
Capital expenditures		—			(2		)	(13,092		)	—			(13,094		)		—			—			(12,057		)	—			(12,057		)
Payments made for business acquisitions, net of cash acquired		—			—			(1,440		)	—			(1,440		)		—			—			(1,449		)	—			(1,449		)
Loans made to franchisees		—			(4,527		)	—			—			(4,527		)
Repayments from franchisees		—			4,524			203			—			4,727
Franchise loans funded																		—			(1,791		)	(14		)	—			(1,805		)
Payments received on franchise loans																		—			5,006			98			—			5,104
Intercompany borrowings (payments)		—			13,952			(29,995		)	16,043			—				—			2,718			(152,414		)	149,696			—
Other, net		—			(1,223		)	2,594			—			1,371				—			(185		)	3,830			—			3,645
Net cash provided by (used in) investing activities		—			12,724			(41,730		)	16,043			(12,963		)		—			5,748			(162,006		)	149,696			(6,562		)
Cash flows from financing:
Dividends paid		(49,905		)	—			—			—			(49,905		)		(52,104		)	—			—			—			(52,104		)
Repurchase of common stock, including shares surrendered		(7,508		)	—			—			—			(7,508		)		(101,665		)	—			—			—			(101,665		)
Proceeds from exercise of stock options		27,418			—			—			—			27,418				1,355			—			—			—			1,355
Intercompany borrowings (payments)		29,995			—			(13,952		)	(16,043		)	—				152,414			—			(2,718		)	(149,696		)	—
Other, net		—			—			2,545			—			2,545				—			—			(17,494		)	—			(17,494		)
Net cash provided by financing activities		—			—			(11,407		)	(16,043		)	(27,450		)
Net cash used in financing activities																		—			—			(20,212		)	(149,696		)	(169,908		)
Effects of exchange rates on cash		—			—			149			—			149				—			—			(1,153		)	—			(1,153		)
Net decrease in cash, cash equivalents and restricted cash		—			3,003			(452,382		)	—			(449,379		)		—			(587		)	(552,599		)	—			(553,186		)
Cash, cash equivalents and restricted cash, beginning of period		—			12,546			1,104,993			—			1,117,539				—			4,346			1,659,332			—			1,663,678
Cash, cash equivalents and restricted cash, end of period		$	—		$	15,549		$	652,611		$	—		$	668,160			$	—		$	3,759		$	1,106,733		$	—		$	1,110,492



H&R Block, Inc. \| Q1 ~~FY2018~~FY2019 Form 10-Q	2123

Table of Contents


CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS	CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS													(in 000s)			CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS													(in 000s)
Three months ended July 31, 2016		H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Net cash used in operating activities:		$	—		$	(57,943	)	$	(400,021	)	$	—		$	(457,964	)
Three months ended July 31, 2017																		H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Net cash used in operating activities																		$	—		$	(9,721	)	$	(399,394	)	$	—		$	(409,115	)
Cash flows from investing:
Principal payments on mortgage loans and sale of real estate owned, net		—			9,573			—			—			9,573
Capital expenditures		—			(5		)	(6,241		)	—			(6,246		)		—			(2		)	(13,092		)	—			(13,094		)
Payments made for business acquisitions, net of cash acquired		—			—			(1,635		)	—			(1,635		)		—			—			(1,440		)	—			(1,440		)
Loans made to franchisees		—			(2,202		)	(17		)	—			(2,219		)
Repayments from franchisees		—			6,305			168			—			6,473
Franchise loans funded																		—			(4,527		)	—			—			(4,527		)
Payments received on franchise loans																		—			4,524			203			—			4,727
Intercompany borrowings (payments)		—			40,217			(92,187		)	51,970			—				—			13,952			(29,995		)	16,043			—
Other, net		—			(1,072		)	204			—			(868		)		—			(1,223		)	2,594			—			1,371
Net cash provided by (used in) investing activities		—			52,816			(99,708		)	51,970			5,078				—			12,724			(41,730		)	16,043			(12,963		)
Cash flows from financing:
Dividends paid		(48,514		)	—			—			—			(48,514		)		(49,905		)	—			—			—			(49,905		)
Repurchase of common stock, including shares surrendered		(45,312		)	—			—			—			(45,312		)		(7,508		)	—			—			—			(7,508		)
Proceeds from exercise of stock options		1,639			—			—			—			1,639				27,418			—			—			—			27,418
Intercompany borrowings (payments)		92,187			—			(40,217		)	(51,970		)	—				29,995			—			(13,952		)	(16,043		)	—
Other, net		—			—			(24,779		)	—			(24,779		)		—			—			2,545			—			2,545
Net cash used in financing activities		—			—			(64,996		)	(51,970		)	(116,966		)		—			—			(11,407		)	(16,043		)	(27,450		)
Effects of exchange rates on cash		—			—			(2,163		)	—			(2,163		)		—			—			149			—			149
Net decrease in cash, cash equivalents and restricted cash		—			(5,127		)	(566,888		)	—			(572,015		)
Net increase (decrease) in cash, cash equivalents and restricted cash																		—			3,003			(452,382		)	—			(449,379		)
Cash, cash equivalents and restricted cash, beginning of period		—			38,029			962,882			—			1,000,911				—			12,546			1,104,993			—			1,117,539
Cash, cash equivalents and restricted cash, end of period		$	—		$	32,902		$	395,994		$	—		$	428,896			$	—		$	15,549		$	652,611		$	—		$	668,160



2224	Q1 ~~FY2018~~FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents


ITEM 2.	MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Our subsidiaries provide assisted and ~~do-it-yourself (DIY)~~DIY tax return preparation solutions through multiple channels (including in-person, online and mobile applications, and desktop software) and distribute H&R Block-branded ~~financial~~ products and services, including those of our financial partners, to the general public primarily in the U.S., Canada, Australia, and their respective territories. Tax returns are either prepared by H&R Block tax professionals (in company-owned or franchise offices or ~~virtually~~ via the internet) or prepared and filed by our clients through our DIY tax solutions. We operate as a single segment that includes all of our continuing operations, which are designed to enable clients to obtain tax preparation ~~and related~~ services seamlessly.


Consolidated – Financial Results				(in 000s, except per share amounts)											(in 000s, except per share amounts)
Three months ended July 31,	2017			2016			$ Change			% Change		2018			2017			$ Change			% Change
Revenues:
U.S. assisted tax preparation fees	$	29,963		$	25,429		$	4,534		17.8	%
U.S. assisted tax preparation												$	31,104		$	29,963		$	1,141		3.8	%
U.S. royalties	6,967			6,525			442			6.8	%	7,571			6,967			604			8.7	%
U.S. DIY tax preparation fees	3,226			2,914			312			10.7	%
U.S. DIY tax preparation												2,781			3,226			(445		)	(13.8	)%
International revenues	40,417			38,875			1,542			4.0	%	39,179			40,417			(1,238		)	(3.1	)%
Revenues from Refund Transfers	2,816			3,234			(418		)	(12.9	)%	1,424			2,816			(1,392		)	(49.4	)%
Revenues from Emerald Card®	14,987			13,065			1,922			14.7	%	14,246			14,987			(741		)	(4.9	)%
Revenues from Peace of Mind® Extended Service Plan	31,943			27,031			4,912			18.2	%	36,577			31,943			4,634			14.5	%
Revenues from Tax Identity Shield®												4,741			254			4,487			**
Interest and fee income on Emerald Advance	664			804			(140		)	(17.4	)%	447			664			(217		)	(32.7	)%
Other	6,819			7,308			(489		)	(6.7	)%	7,113			6,565			548			8.3	%
Total revenues	137,802			125,185			12,617			10.1	%	145,183			137,802			7,381			5.4	%

Compensation and benefits:
Field wages	48,123			45,043			3,080			6.8	%	49,932			48,123			1,809			3.8	%
Other wages	43,197			42,100			1,097			2.6	%	47,822			43,197			4,625			10.7	%
Benefits and other compensation	20,645			22,734			(2,089		)	(9.2	)%	22,931			20,645			2,286			11.1	%
	111,965			109,877			2,088			1.9	%	120,685			111,965			8,720			7.8	%
Occupancy and equipment	98,199			94,371			3,828			4.1	%
Occupancy												90,726			90,291			435			0.5	%
Marketing and advertising	7,104			7,561			(457		)	(6.0	)%	6,894			7,104			(210		)	(3.0	)%
Depreciation and amortization	43,598			41,282			2,316			5.6	%	40,432			43,598			(3,166		)	(7.3	)%
Bad debt	2,459			1,417			1,042			73.5	%	(858		)	2,459			(3,317		)	**
Supplies	2,734			2,077			657			31.6	%	2,204			2,734			(530		)	(19.4	)%
Other	56,905			53,324			3,581			6.7	%	67,217			64,813			2,404			3.7	%
Total operating expenses	322,964			309,909			13,055			4.2	%	327,300			322,964			4,336			1.3	%
Other income (expense), net	1,220			2,641			(1,421		)	(53.8	)%	4,542			1,220			3,322			272.3	%
Interest expense on borrowings	(21,277		)	(21,466		)	189			0.9	%	(21,190		)	(21,277		)	87			0.4	%
Pretax loss	(205,219		)	(203,549		)	(1,670		)	(0.8	)%	(198,765		)	(205,219		)	6,454			3.1	%
Income tax benefit	(77,401		)	(82,523		)	(5,122		)	(6.2	)%	(49,968		)	(77,401		)	(27,433		)	(35.4	)%
Net loss from continuing operations	(127,818		)	(121,026		)	(6,792		)	(5.6	)%	(148,797		)	(127,818		)	(20,979		)	(16.4	)%
Net loss from discontinued operations	(2,749		)	(2,647		)	(102		)	(3.9	)%	(3,873		)	(2,749		)	(1,124		)	(40.9	)%
Net loss	$	(130,567	)	$	(123,673	)	$	(6,894	)	(5.6	)%	$	(152,670	)	$	(130,567	)	$	(22,103	)	(16.9	)%

Basic and diluted loss per share:
Continuing operations	$	(0.62	)	$	(0.55	)	$	(0.07	)	(12.7	)%	$	(0.72	)	$	(0.62	)	$	(0.10	)	(16.1	)%
Discontinued operations	(0.01		)	(0.01		)	—			—	%	(0.02		)	(0.01		)	(0.01		)	(100.0	)%
Consolidated	$	(0.63	)	$	(0.56	)	$	(0.07	)	(12.5	)%	$	(0.74	)	$	(0.63	)	$	(0.11	)	(17.5	)%

EBITDA from continuing operations ⁽¹⁾	$	(140,344	)	$	(140,801	)	$	457		0.3	%	$	(137,143	)	$	(140,344	)	$	3,201		2.3	%


⁽¹⁾	See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.



H&R Block, Inc. \| Q1 ~~FY2018~~FY2019 Form 10-Q	2325

Table of Contents

Three months ended July 31, ~~2017~~2018 compared to July 31, ~~2016~~2017

Revenues increased ~~$12.6~~$7.4 million, or ~~10.1%~~5.4%, from the prior year. U.S. assisted tax preparation fees increased ~~$4.5~~$1.1 million, or ~~17.8%~~3.8%, primarily due to higher off-season tax return volumes, ~~coupled with a favorable change in net average charge and mix.~~

~~International revenues increased $1.5 million, or 4.0%, primarily due to higher volumes of tax returns in our Australian operations, which was partially~~slightly offset by lower ~~volumes in our Canadian operations.~~

~~Revenues from H&R Block Emerald Card~~® ~~transactions increased $1.9 million, or 14.7%, primarily due to fees and interchange income.~~net average charge.

Revenues from POM increased ~~$4.9~~$4.6 million, or ~~18.2%~~14.5%, due to ~~an increase in units sold in prior years and~~ changes in the ~~timing of forecasted claims.~~claims pattern used to recognize revenue.

Revenues from TIS increased $4.5 million due to a new product feature that impacted revenue recognition timing.

Total operating expenses increased ~~$13.1~~$4.3 million, or ~~4.2%~~1.3%, from the prior year. ~~Compensation and benefits~~Field wages increased ~~$2.1~~$1.8 million, or ~~1.9%~~3.8%, primarily due to ~~additional~~U.S. and international office labor. Other wages ~~related to acquired offices as well as inflationary increases in corporate support wages. Occupancy and equipment costs~~ increased ~~$3.8~~$4.6 million, or ~~4.1%~~10.7%, ~~primarily~~ due to higher ~~rent rates~~information technology wages. Benefits and ~~an increase in the number of company-owned tax offices due to the acquisition of franchisees. Depreciation and amortization expense~~other compensation increased $2.3 million, or ~~5.6%~~11.1%, due to higher associate insurance expenses. Depreciation and amortization decreased $3.2 million, or 7.3%, due to lower depreciation on equipment and amortization of internally developed software. Bad debt expense decreased $3.3 million primarily due to ~~acquisitions of franchisee and competitor businesses.~~recoveries related to better than expected collections on receivables related to RTs.

Other expenses increased ~~$3.6~~$2.4 million, or ~~6.7%~~3.7%. The components of other expenses are as follows:


Three months ended July 31,	2017		2016		$ Change			% Change		2018		2017		$ Change			% Change
Consulting and outsourced services	$	18,505	$	18,514	$	(9	)	—	%	$	20,815	$	18,505	$	2,310		12.5	%
Bank partner fees	1,633		1,770		(137		)	(7.7	)%	1,465		1,633		(168		)	(10.3	)%
Client claims and refunds	15,165		13,686		1,479			10.8	%	12,622		15,165		(2,543		)	(16.8	)%
Employee travel and related expenses	6,077		3,797		2,280			60.0	%	6,829		6,077		752			12.4	%
Software and IT maintenance expenses										11,766		7,908		3,858			48.8	%
Credit card/bank charges	4,582		2,378		2,204			92.7	%	2,403		4,582		(2,179		)	(47.6	)%
Insurance	3,289		4,439		(1,150		)	(25.9	)%	3,389		3,289		100			3.0	%
Legal fees and settlements	2,147		2,702		(555		)	(20.5	)%	2,573		2,147		426			19.8	%
Other	5,507		6,038		(531		)	(8.8	)%	5,355		5,507		(152		)	(2.8	)%
	$	56,905	$	53,324	$	3,581		6.7	%	$	67,217	$	64,813	$	2,404		3.7	%

~~Other~~The income ~~(expense), net~~tax benefit decreased ~~$1.4~~$27.4 million from the prior year to $50.0 million primarily due to the ~~sale~~impacts of ~~our mortgage loan portfolio in~~ the ~~prior year.~~

Tax Legislation. See Item 1, note 7 to the consolidated financial statements for ~~discussion of the impact of income taxes for the period.~~additional discussion.

FINANCIAL CONDITION

These comments should be read in conjunction with the consolidated balance sheets and consolidated statements of cash flows included in Part 1, Item 1.

CAPITAL RESOURCES AND LIQUIDITY –

OVERVIEW – Our primary sources of capital and liquidity include cash from operations (including changes in working capital), draws on our ~~2016~~2017 CLOC, and issuances of debt. We use our sources of liquidity primarily to fund working capital, service and repay debt, pay dividends, repurchase shares of our common stock, and acquire businesses.

Our operations are highly seasonal and substantially all of our revenues and cash flow are generated during the period from February through April. Therefore, we require the use of cash to fund losses and working capital needs from May through January, and typically rely on available cash balances from the prior tax season and borrowings to meet our off-season liquidity needs.

Given the likely availability of a number of liquidity options discussed herein, we believe that, in the absence of any unexpected developments, our existing sources of capital as of July 31, ~~2017~~2018 are sufficient to meet our operating, investing and financing needs.



2426	Q1 ~~FY2018~~FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents

DISCUSSION OF CONSOLIDATED STATEMENTS OF CASH FLOWS – The following table summarizes our statements of cash flows for the three months ended July 31, ~~2017~~2018 and ~~2016~~2017. See Item 1 for the complete consolidated statements of cash flows for these periods.


	(in 000s)						(in 000s)
Three months ended July 31,	2017			2016			2018			2017
Net cash provided by (used in):
Operating activities	$	(409,115	)	$	(457,964	)	$	(375,563	)	$	(409,115	)
Investing activities	(12,963		)	5,078			(6,562		)	(12,963		)
Financing activities	(27,450		)	(116,966		)	(169,908		)	(27,450		)
Effects of exchange rates on cash	149			(2,163		)	(1,153		)	149
Net change in cash, cash equivalents and restricted cash	$	(449,379	)	$	(572,015	)	$	(553,186	)	$	(449,379	)

Operating Activities. Cash used in operations decreased, primarily due to ~~prior year settlement payments related to representation and warranty claims.~~changes in tax balances resulting from the Tax Legislation.

Investing Activities. Cash used in investing activities totaled $~~13.0~~6.6 million for the three months ended July 31, ~~2017~~2018 compared to ~~cash provided of~~ $~~5.1~~13.0 million in the prior year period. This change resulted primarily from ~~cash received from our portfolio of mortgage loans in the prior year, which was subsequently sold,~~lower capital expenditures and ~~an increase in capital expenditures.~~lower franchise lending activities.

Financing Activities. Cash used in financing activities totaled ~~$27.5~~$169.9 million for the three months ended July 31, ~~2017~~2018 compared to ~~$117.0~~$27.5 million in the prior year period. This ~~decline~~change resulted primarily from ~~lower~~ share ~~repurchase activity and higher proceeds from the exercise of stock options~~repurchases completed in the current year, as discussed in Item 1, note 3 to the consolidated financial statements, and lower stock option exercises compared to the prior year.

CASH REQUIREMENTS –

Dividends and Share Repurchases. Returning capital to shareholders in the form of dividends and the repurchase of outstanding shares has historically been a significant component of our capital allocation plan.

We have consistently paid quarterly dividends. Dividends paid totaled $~~49.9~~52.1 million and $~~48.5~~49.9 million for the three months ended July 31, ~~2017~~2018 and ~~2016~~2017, respectively. Although we have historically paid dividends and plan to continue to do so, there can be no assurances that circumstances will not change in the future that could affect our ability or decisions to pay dividends.

In September 2015, we announced that our Board of Directors approved a $3.5 billion share repurchase program, effective through June 2019. As a part of the repurchase program, in the current year, we purchased $97.1 million million of our common stock at an average price of $23.27 per share. See Item 1, note 3 to the consolidated financial statements for additional information. Although we may continue to repurchase shares, there is no assurance that we will purchase up the full Board authorization.

Capital Investment. ~~Our business is not capital intensive.~~ Capital expenditures totaled ~~$13.1~~$12.1 million and ~~$6.2~~$13.1 million for the three months ended July 31, ~~2017~~2018 and ~~2016,~~2017, respectively. Our capital expenditures relate primarily to recurring improvements to retail offices, as well as investments in computers, software and related assets. In addition to our capital expenditures, we also made payments to acquire franchisee and competitor businesses totaling $1.4 million ~~and $1.6 million~~ for each of the three months ended July 31, ~~2017~~2018 and ~~2016, respectively.~~2017.

FINANCING RESOURCES – Our ~~2016~~2017 CLOC has capacity up to $2.0 billion, and is scheduled to expire in September ~~2021.~~2022. Proceeds under the ~~2016~~2017 CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with our ~~2016~~2017 CLOC covenants and had no outstanding balance ~~under the 2016 CLOC~~ as of July 31, ~~2017.~~2018. Amounts available to borrow ~~under the 2016 CLOC~~ were limited by the debt-to-EBITDA covenant to approximately ~~approximately $1.6~~$1.7 billion as of July 31, ~~2017.~~2018. See Item 1, note 56 to the consolidated financial statements for discussion of the Senior Notes and our ~~2016~~2017 CLOC.



H&R Block, Inc. \| Q1 FY2019 Form 10-Q	27

Table of Contents

The following table provides ratings for debt issued by Block Financial as of July 31, ~~2017~~2018 and April 30, ~~2017:~~2018:

As of

July 31, ~~2017~~2018

April 30, ~~2017~~2018

Short-term

Long-term

Outlook

Short-term

Long-term

Outlook

Moody's

P-3

Baa3

~~Stable~~Negative

P-3

Baa3

Stable

S&P

A-2

BBB

Stable

A-2

BBB

~~Negative~~Stable

~~There~~Other than as described above, there have been no material changes in our borrowings from those reported as of April 30, ~~2017~~2018 in our Annual Report on Form 10-K.



~~H&R Block, Inc.~~ ~~\| Q1 FY2018 Form 10-Q~~	25

~~Table of Contents~~

CASH AND OTHER ASSETS – As of July 31, ~~2017~~2018, we held cash and cash equivalents, excluding restricted amounts, of ~~$551.6~~$979.1 million, including ~~$67.6~~$111.9 million held by our foreign subsidiaries.

Foreign Operations. Seasonal borrowing needs of our Canadian operations are typically funded by our U.S. operations. To mitigate foreign currency exchange rate risk, we sometimes enter into foreign exchange forward contracts. There ~~was one~~were no forward ~~contract~~contracts outstanding as of July 31, ~~2017, which had a book value of $0.1 million.~~2018.

We do not currently intend to repatriate any non-borrowed funds held by our foreign subsidiaries.

The impact of changes in foreign exchange rates during the period on our international cash balances resulted in ~~an increase~~a decrease of ~~$0.1~~$1.2 million during the three months ended July 31, ~~2017~~2018 compared to ~~a decrease~~an increase of ~~$2.2~~$0.1 million in the prior year.

CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS – There have been no material changes in our contractual obligations and commercial commitments from those reported as of April 30, ~~2017~~2018 in our Annual Report on Form 10-K.

REGULATORY ENVIRONMENT– On July 10, 2017, the Consumer Financial Protection Bureau (CFPB) issued a final rule that, among other things, will prohibit the use of class action waivers in pre-dispute arbitration clauses in connection with a broad range of consumer financial products and services. The rule is scheduled to become effective September 18, 2017, with a compliance deadline of March 19, 2018. The final rule may be subject to a variety of legal and other challenges including by Congress, through private litigation, and other means, which may limit or even eliminate the rule. If the final rule becomes effective, it would increase the risk of class action litigation involving the consumer financial products and services we offer, which could be costly and could have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. We are continuing to assess the impact of this rule on the consumer financial products and services we offer and our consolidated financial statements.

There have been no ~~other~~ material changes in our regulatory environment from what was reported as of April 30, ~~2017~~2018 in our Annual Report on Form 10-K.

NON-GAAP FINANCIAL INFORMATION

Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business.

We may consider whether significant items that arise in the future should be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing ~~operations.~~operations, EBITDA margin from continuing operations, and free cash flow. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.



2628	Q1 ~~FY2018~~FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents

The following is a reconciliation of EBITDA from continuing operations to net loss:


				(in 000s)						(in 000s)
Three months ended July 31,	2017			2016			2018			2017
Net loss - as reported	$	(130,567	)	$	(123,673	)	$	(152,670	)	$	(130,567	)
Discontinued operations, net	2,749			2,647			3,873			2,749
Net loss from continuing operations - as reported	(127,818		)	(121,026		)	(148,797		)	(127,818		)
Add back:
Income taxes of continuing operations	(77,401		)	(82,523		)	(49,968		)	(77,401		)
Interest expense of continuing operations	21,277			21,466			21,190			21,277
Depreciation and amortization of continuing operations	43,598			41,282			40,432			43,598
	(12,526		)	(19,775		)	11,654			(12,526		)
EBITDA from continuing operations	$	(140,344	)	$	(140,801	)	$	(137,143	)	$	(140,344	)

FORWARD-LOOKING INFORMATION

This report and other documents filed with the Securities and Exchange Commission (SEC) may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could," "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, ~~stock repurchase,~~share repurchases, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management's plans or objectives for future operations, services or products, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law.

By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive, operational and regulatory factors, many of which are beyond the Company's control. In addition, factors that may cause the Company’s actual effective tax rate to differ from estimates include the Company’s actual results from operations compared to current estimates, future discrete items, changes in interpretations and assumptions the Company has made, guidance from the IRS, SEC, or the FASB about the Tax Legislation, and future actions of the Company. Investors should understand that it is not possible to predict or identify all such factors and, consequently, should not consider any such list to be a complete set of all potential risks or uncertainties.

Details about risks, uncertainties and assumptions that could affect various aspects of our business are included throughout our Annual Report on Form 10-K for the fiscal year ended April 30, ~~2017~~2018 and are also described from time to time in other filings with the SEC. Investors should carefully consider all of these risks, and should pay particular attention to Item 1A, "Risk Factors," and Item 7 under "Critical Accounting Policies" of our Annual Report on Form 10-K for the fiscal year ended April 30, ~~2017.~~2018.


ITEM 3.	QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

There have been no material changes in our market risks from those reported at April 30, ~~2017~~2018 in our Annual Report on Form 10-K.



H&R Block, Inc. \| Q1 FY2019 Form 10-Q	29

Table of Contents

ITEM 4. CONTROLS AND PROCEDURES

EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES – As of the end of the period covered by this Form 10-Q, management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)). Based on this evaluation, our Chief Executive Officer and Chief Financial



~~H&R Block, Inc.~~ ~~\| Q1 FY2018 Form 10-Q~~	27

~~Table of Contents~~

Officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.

CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING – There were no changes during the last fiscal quarter that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

For a description of our material pending legal proceedings, see discussion in Part I, Item 1, note 10 to the consolidated financial statements.

ITEM 1A. RISK FACTORS

~~Except as described in Part, I, Item 2, Regulatory Environment, there~~There have been no material changes in our risk factors from those reported at April 30, ~~2017~~2018 in our Annual Report on Form 10-K.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

A summary of our purchases of H&R Block common stock during the first quarter of fiscal year ~~2018~~2019 is as follows:


(in 000s, except per share amounts)	(in 000s, except per share amounts)							(in 000s, except per share amounts)
		Total Number of Shares Purchased ⁽¹⁾	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs ⁽²⁾	Maximum Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs ⁽²⁾			Total Number of Shares Purchased ⁽¹⁾	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs ⁽²⁾	Maximum Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs ⁽²⁾
May 1 - May 31		4	$	24.67	—	$	1,183,190		1	$	26.90	—	$	1,183,190
June 1 - June 30		237	$	30.91	—	$	1,183,190		3,728	$	23.21	3,599	$	1,099,660
July 1 - July 31		3	$	31.04	—	$	1,183,190		644	$	23.49	574	$	1,086,148
		244	$	30.81	—				4,373	$	23.25	4,173


⁽¹⁾	We purchased approximately ~~244~~200 thousand shares in connection with funding employee income tax withholding obligations arising upon the lapse of restrictions on restricted shares and restricted share units.


⁽²⁾	In September 2015, we announced that our Board of Directors approved a $3.5 billion share repurchase program, effective through June 2019.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

ITEM 5. OTHER INFORMATION

None.



30	Q1 FY2019 Form 10-Q \| H&R Block, Inc.

Table of Contents

ITEM 6. EXHIBITS

The following exhibits are numbered in accordance with the Exhibit Table of Item 601 of Regulation S-K:


10.1	Form of ~~2013~~2018 Long Term Incentive Plan Award Agreement for Restricted Share Units, as approved on June ~~19, 2017,~~25, 2018, filed as Exhibit 10.1 to the Company’s current report on Form 8-K filed June ~~23, 2017,~~28, 2018, file number 1-06089, is incorporated herein by reference.


10.2	Form of ~~2013~~2018 Long Term Incentive Plan Award Agreement for Market Stock Units, as approved on June ~~19, 2017,~~25, 2018, filed as Exhibit 10.2 to the Company’s current report on Form 8-K filed June ~~23, 2017,~~28, 2018, file number 1-06089, is incorporated herein by reference.


10.3	Form of ~~2013~~2018 Long Term Incentive Plan Award Agreement for Performance Share Units, as approved on June ~~19, 2017,~~25, 2018, filed as Exhibit 10.3 to the Company’s current report on Form 8-K filed June ~~23, 2017,~~28, 2018, file number 1-06089, is incorporated herein by reference.



28	~~Q1 FY2018 Form 10-Q \|~~ ~~H&R Block, Inc.~~

~~Table of Contents~~


10.4	Form of ~~2013~~2018 Long Term Incentive Plan Award Agreement for Non-Qualified Stock Options, as approved on June ~~19, 2017,~~25, 2018, filed as Exhibit 10.4 to the Company’s current report on Form 8-K filed June ~~23, 2017,~~28, 2018, file number 1-06089, is incorporated herein by reference.


10.5	Alternate Form of ~~2013~~2018 Long Term Incentive Plan Award Agreement for Restricted Share Units, as approved on June ~~19, 2017,~~25, 2018, filed as Exhibit 10.5 to the Company’s current report on Form 8-K filed June ~~23, 2017,~~28, 2018, file number 1-06089, is incorporated herein by reference.


10.6	Alternate Form of ~~2013~~2018 Long Term Incentive Plan Award Agreement for Market Stock Units, as approved on June ~~19, 2017,~~25, 2018, filed as Exhibit 10.6 to the Company’s current report on Form 8-K filed June ~~23, 2017,~~28, 2018, file number 1-06089, is incorporated herein by reference.


10.7	Alternate Form of ~~2013~~2018 Long Term Incentive Plan Award Agreement for Performance Share Units, as approved on June ~~19, 2017,~~25, 2018, filed as Exhibit 10.7 to the Company’s current report on Form 8-K filed June ~~23, 2017,~~28, 2018, file number 1-06089, is incorporated herein by reference.


10.8	~~First Amendment to Program Management Agreement~~Waiver and Acknowledgment dated ~~as of July 27, 2017, by and between Emerald Financial Services, LLC and BofI Federal Bank.~~

~~10.9~~

~~Employment Agreement dated August 21, 2017,~~June 25, 2018, between H&R Block, Inc., HRB Professional Resources, LLC, and Jeffrey J. Jones II, including the 2013 Long Term Incentive Plan Award Agreement for Non-Qualified Stock Options for the Initial Option attached as Exhibit A, and the 2013 Long Term Incentive Plan Award Agreement for Restricted Share Units for the Initial RSU Agreement attached as Exhibit B, filed as Exhibit 10.1 to the Company’s current report on Form 8-K filed August 22, 2017, file number 1-06089, is incorporated herein by reference.


~~10.10~~	Form of 2013 Long Term Incentive Plan Award Agreement for Market Stock Units between H&R Block, Inc. and Jeffrey J. Jones II, dated as of August 21, 2017, filed as Exhibit 10.2 to the Company’s current report on Form 8-K filed August 22, 2017, file number 1-06089, is incorporated herein by reference.


~~10.11~~	Form of 2013 Long Term Incentive Plan Award Agreement for Performance Share Units, between H&R Block, Inc. and Jeffrey J. Jones II, dated as of August 21, 2017, filed as Exhibit 10.3 to the Company’s current report on Form 8-K filed August 22, 2017, file number 1-06089, is incorporated herein by reference.


~~10.12~~	Form of 2013 Long Term Incentive Plan Award Agreement for Restricted Share Units, between H&R Block, Inc. and Jeffrey J. Jones II, dated as of August 21, 2017, filed as Exhibit 10.4 to the Company’s current report on Form 8-K filed August 22, 2017, file number 1-06089, is incorporated herein by reference.II.


12.1	Computation of Ratio of Earnings to Fixed Charges for H&R Block, Inc.


12.2	Computation of Ratio of Earnings to Fixed Charges for Block Financial LLC.


31.1	Certification by Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.


31.2	Certification by Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.


32.1	Certification by Chief Executive Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.


32.2	Certification by Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.


101.INS	XBRL Instance Document


101.SCH	XBRL Taxonomy Extension Schema


101.CAL	XBRL Extension Calculation Linkbase


101.LAB	XBRL Taxonomy Extension Label Linkbase


101.PRE	XBRL Taxonomy Extension Presentation Linkbase


101.DEF	XBRL Taxonomy Extension Definition Linkbase



H&R Block, Inc. \| Q1 ~~FY2018~~FY2019 Form 10-Q	2931

Table of Contents

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

H&R BLOCK, INC.

/s/ ~~Thomas A. Gerke~~Jeffrey J. Jones II

~~Thomas A. Gerke~~Jeffrey J. Jones II

President and Chief Executive Officer

September ~~1, 2017~~7, 2018

/s/ Tony G. Bowen

Tony G. Bowen

Chief Financial Officer

September ~~1, 2017~~7, 2018

/s/ Kellie J. Logerwell

Kellie J. Logerwell

Chief Accounting Officer

September ~~1, 2017~~7, 2018



3032	Q1 ~~FY2018~~FY2019 Form 10-Q \| H&R Block, Inc.



(in 000s)
Credit Quality Indicator – Year of origination:
2017	$	9,346
2016 and prior	6,898
Revolving loans	15,222
	$	31,466