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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
þQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended January 31, 2018September 30, 2022
OR
¨

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission file number 1-06089
hrbnewlogo.jpg
H&R Block, Inc.
(Exact name of registrant as specified in its charter)
MISSOURIMissouri44-0607856
(State or other jurisdiction of(I.R.S. Employer
incorporation or organization)Identification No.)
One H&R Block Way, Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
(816) 854-3000
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, without par valueHRBNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes þ     No ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes þ     No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one)
Large accelerated filer þ           Accelerated filer ¨         Non-accelerated filer ¨          Smaller reporting company ¨Emerging growth company ¨
(Do not check if a smaller reporting company)
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes ¨No  þ
The number of shares outstanding of the registrant's Common Stock, without par value, at the close of business on February 28, 2018: 209,202,224October 31, 2022: 155,468,155 shares.




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Form 10-Q for the Period Ended January 31, 2018ended September 30, 2022
Table of Contents
Three and nine months ended January 31, 2018 and 20171
Nine
Risk Factors
Exhibits




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PART I    FINANCIAL INFORMATION
ITEM 1.FINANCIAL STATEMENTS
ITEM 1.    FINANCIAL STATEMENTS
CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE LOSS
(unaudited, in 000s, except 
per share amounts)
 
 Three months ended January 31, Nine months ended January 31,
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS:CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS:(unaudited, in 000s, except 
per share amounts)
 2018
 2017
 2018
 2017
Three months ended September 30,
        20222021
REVENUES:        REVENUES:
Service revenues $388,771
 $361,397
 $641,389
 $592,721
Service revenues$167,194 $176,977 
Royalty, product and other revenues 99,655
 90,485
 125,693
 115,678
Royalty, product and other revenues12,791 15,647 
 488,426
 451,882
 767,082
 708,399
179,985 192,624 
OPERATING EXPENSES:        OPERATING EXPENSES:
Cost of revenues:        
Compensation and benefits 181,958
 165,015
 303,434
 275,098
Occupancy and equipment 107,981
 104,094
 311,752
 297,586
Provision for bad debt 29,191
 28,348
 33,429
 29,634
Depreciation and amortization 32,046
 29,828
 90,391
 87,206
Other 65,425
 61,492
 145,329
 136,041
 416,601
 388,777
 884,335
 825,565
Selling, general and administrative:        
Marketing and advertising 64,209
 84,101
 82,875
 103,663
Compensation and benefits 66,942
 58,408
 185,453
 174,223
Depreciation and amortization 16,442
 15,332
 46,487
 44,986
Other selling, general and administrative 21,505
 30,056
 66,378
 77,500

 169,098
 187,897
 381,193
 400,372
Costs of revenuesCosts of revenues260,662 241,532 
Selling, general and administrativeSelling, general and administrative128,434 125,864 
Total operating expenses 585,699
 576,674
 1,265,528
 1,225,937
Total operating expenses389,096 367,396 
        
Other income (expense), net 1,028
 134
 3,259
 4,948
Other income (expense), net3,611 284 
Interest expense on borrowings (24,560) (25,940) (67,102) (70,026)Interest expense on borrowings(15,824)(22,830)
Loss from continuing operations before income taxes (benefit) (120,805) (150,598) (562,289) (582,616)
Income taxes (benefit) 122,120
 (49,386) (43,234) (216,963)
Loss from continuing operations before income tax benefitLoss from continuing operations before income tax benefit(221,324)(197,318)
Income tax benefitIncome tax benefit(53,957)(47,373)
Net loss from continuing operations (242,925) (101,212) (519,055) (365,653)Net loss from continuing operations(167,367)(149,945)
Net loss from discontinued operations, net of tax benefits of $1,422 and $1,919, $6,094 and $5,120 (2,720) (3,302) (10,723) (8,754)
Net loss from discontinued operations, net of tax benefits of $316 and $495Net loss from discontinued operations, net of tax benefits of $316 and $495(1,054)(1,656)
NET LOSS $(245,645) $(104,514) $(529,778) $(374,407)NET LOSS$(168,421)$(151,601)
        
BASIC AND DILUTED LOSS PER SHARE:        BASIC AND DILUTED LOSS PER SHARE:
Continuing operations $(1.16) $(0.49) $(2.49) $(1.71)Continuing operations$(1.05)$(0.84)
Discontinued operations (0.02) (0.01) (0.05) (0.04)Discontinued operations(0.01)(0.01)
Consolidated $(1.18) $(0.50) $(2.54) $(1.75)Consolidated$(1.06)$(0.85)
        
DIVIDENDS DECLARED PER SHARE $0.24
 $0.22
 $0.72
 $0.66
DIVIDENDS DECLARED PER SHARE$0.29 $0.27 
        
COMPREHENSIVE LOSS:        COMPREHENSIVE LOSS:
Net loss $(245,645) $(104,514) $(529,778) $(374,407)Net loss$(168,421)$(151,601)
Unrealized gains (losses) on securities, net of taxes        
Unrealized holding gains (losses) arising during
the period, net of tax benefits of $ - , $ 2 , $ - and $8
 
 (3) 1
 (14)
Change in foreign currency translation adjustments 4,848
 1,762
 5,924
 (4,116)Change in foreign currency translation adjustments(32,345)(11,177)
Other comprehensive income (loss) 4,848
 1,759
 5,925
 (4,130)
Other comprehensive lossOther comprehensive loss(32,345)(11,177)
Comprehensive loss $(240,797) $(102,755) $(523,853) $(378,537)Comprehensive loss$(200,766)$(162,778)
        
See accompanying notes to consolidated financial statements.











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CONSOLIDATED BALANCE SHEETS(unaudited, in 000s, except 
share and per share amounts)
As ofSeptember 30, 2022June 30, 2022
ASSETS
Cash and cash equivalents$322,824 $885,015 
Cash and cash equivalents - restricted108,550 165,698 
Receivables, less allowance for credit losses of $65,217 and $65,35161,035 58,447 
Income taxes receivable154,123 202,838 
Prepaid expenses and other current assets77,906 72,460 
Total current assets724,438 1,384,458 
Property and equipment, at cost, less accumulated depreciation and amortization of $867,402 and $857,468127,934 123,912 
Operating lease right of use assets412,823 427,783 
Intangible assets, net303,483 309,644 
Goodwill746,711 760,401 
Deferred tax assets and income taxes receivable193,761 208,948 
Other noncurrent assets50,082 54,012 
Total assets$2,559,232 $3,269,158 
LIABILITIES AND STOCKHOLDERS' EQUITY
LIABILITIES:
Accounts payable and accrued expenses$168,496 $160,929 
Accrued salaries, wages and payroll taxes56,162 154,764 
Accrued income taxes and reserves for uncertain tax positions188,118 280,115 
Operating lease liabilities197,491 206,898 
Deferred revenue and other current liabilities179,956 196,107 
Total current liabilities790,223 998,813 
Long-term debt1,487,407 1,486,876 
Deferred tax liabilities and reserves for uncertain tax positions229,340 226,362 
Operating lease liabilities222,914 228,820 
Deferred revenue and other noncurrent liabilities94,333 116,656 
Total liabilities2,824,217 3,057,527 
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS' EQUITY:
Common stock, no par, stated value $0.01 per share, 800,000,000 shares authorized, shares issued of 188,644,066 and 193,571,3091,887 1,936 
Additional paid-in capital759,629 772,182 
Accumulated other comprehensive loss(53,990)(21,645)
Retained earnings (deficit)(311,671)120,405 
Less treasury shares, at cost, of 33,176,727 and 33,640,988(660,840)(661,247)
Total stockholders' equity (deficiency)(264,985)211,631 
Total liabilities and stockholders' equity$2,559,232 $3,269,158 
See accompanying notes to consolidated financial statements.
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CONSOLIDATED BALANCE SHEETS 
(unaudited, in 000s, except 
share and per share amounts)
 
As of January 31, 2018
 January 31, 2017
 April 30, 2017
  

 

  
ASSETS      
Cash and cash equivalents $187,366
 $221,172
 $1,011,331
Cash and cash equivalents - restricted 83,033
 70,166
 106,208
Receivables, less allowance for doubtful accounts of $45,215, $47,731 and $55,296 791,618
 787,865
 162,775
Income taxes receivable 72,775
 38,032
 
Prepaid expenses and other current assets 149,349
 85,599
 65,725
Total current assets 1,284,141
 1,202,834
 1,346,039
Property and equipment, at cost, less accumulated depreciation and amortization of $757,809, $673,594 and $678,161 249,911
 282,358
 263,827
Intangible assets, net 390,993
 434,720
 409,364
Goodwill 504,789
 483,320
 491,207
Deferred tax assets and income taxes receivable 25,305
 71,639
 83,728
Other noncurrent assets 106,161
 102,760
 99,943
Total assets $2,561,300
 $2,577,631
 $2,694,108
LIABILITIES AND STOCKHOLDERS' EQUITY      
LIABILITIES:      
Accounts payable and accrued expenses $163,653
 $239,085
 $217,028
Accrued salaries, wages and payroll taxes 135,626
 123,457
 183,856
Accrued income taxes and reserves for uncertain tax positions 164,246
 7,537
 348,199
Current portion of long-term debt 1,015
 942
 981
Deferred revenue and other current liabilities 201,988
 183,616
 189,216
Total current liabilities 666,528
 554,637
 939,280
Long-term debt and line of credit borrowings 2,284,231
 2,592,622
 1,493,017
Deferred tax liabilities and reserves for uncertain tax positions 201,384
 109,557
 159,085
Deferred revenue and other noncurrent liabilities 107,226
 121,631
 163,609
Total liabilities 3,259,369
 3,378,447
 2,754,991
COMMITMENTS AND CONTINGENCIES 

 

 

STOCKHOLDERS' EQUITY:      
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 246,198,878 2,462
 2,462
 2,462
Additional paid-in capital 758,361
 752,748
 754,912
Accumulated other comprehensive loss (9,374) (15,363) (15,299)
Retained deficit (729,578) (785,823) (48,206)
Less treasury shares, at cost, of 37,079,700, 39,032,420 and 39,027,573 (719,940) (754,840) (754,752)
Total stockholders' equity (deficiency) (698,069) (800,816) (60,883)
Total liabilities and stockholders' equity $2,561,300
 $2,577,631
 $2,694,108
       
CONSOLIDATED STATEMENTS OF CASH FLOWS(unaudited, in 000s)
Three months ended September 30,20222021
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss$(168,421)$(151,601)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization33,624 35,715 
Provision1,077 1,850 
Deferred taxes16,918 (13,547)
Stock-based compensation7,654 6,847 
Changes in assets and liabilities, net of acquisitions:
Receivables3,702 35,913 
Prepaid expenses, other current and noncurrent assets(2,669)8,610 
Accounts payable, accrued expenses, salaries, wages and payroll taxes(129,908)(134,215)
Deferred revenue, other current and noncurrent liabilities(41,549)(27,990)
Income tax receivables, accrued income taxes and income tax reserves(41,659)(72,768)
Other, net(435)(1,438)
Net cash used in operating activities(321,666)(312,624)
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures(16,161)(15,620)
Payments made for business acquisitions, net of cash acquired(16,507)(4,265)
Franchise loans funded(6,686)(4,474)
Payments from franchisees2,270 2,839 
Other, net(274)2,067 
Net cash used in investing activities(37,358)(19,453)
CASH FLOWS FROM FINANCING ACTIVITIES:
Dividends paid(43,093)(48,996)
Repurchase of common stock, including shares surrendered(202,845)(165,800)
Proceeds from exercise of stock options 3,385 
Other, net(955)(5,911)
Net cash used in financing activities(246,893)(217,322)
Effects of exchange rate changes on cash(13,422)(3,959)
Net decrease in cash and cash equivalents, including restricted balances(619,339)(553,358)
Cash, cash equivalents and restricted cash, beginning of period1,050,713 1,584,164 
Cash, cash equivalents and restricted cash, end of period$431,374 $1,030,806 
SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid (received), net$(29,811)$38,419 
Interest paid on borrowings19,792 12,594 
Accrued purchase of common stock32,356 4,785 
Accrued additions to property and equipment4,704 6,273 
New operating right of use assets and related lease liabilities52,265 29,371 
Accrued dividends payable to common shareholders46,100 47,940 
See accompanying notes to consolidated financial statements.

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CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY(amounts in 000s, except per share amounts)
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)(1)
Retained
Earnings
(Deficit)
Treasury StockTotal
Stockholders’
Equity
SharesAmountSharesAmount
Balances as of July 1, 2022193,571 $1,936 $772,182 $(21,645)$120,405 (33,641)$(661,247)$211,631 
Net loss    (168,421)  (168,421)
Other comprehensive loss   (32,345)   (32,345)
Stock-based compensation  5,630     5,630 
Stock-based awards exercised or vested  (15,276) (742)805 15,839 (179)
Acquisition of treasury shares(2)
     (341)(15,432)(15,432)
Repurchase and retirement of common shares(4,927)(49)(2,907) (216,813)  (219,769)
Cash dividends declared - $0.29 per share    (46,100)  (46,100)
Balances as of September 30, 2022188,644 $1,887 $759,629 $(53,990)$(311,671)(33,177)$(660,840)$(264,985)

CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited, in 000s) 
Nine months ended January 31, 2018
 2017
CASH FLOWS FROM OPERATING ACTIVITIES:    
Net loss $(529,778) $(374,407)
Adjustments to reconcile net loss to net cash used in operating activities:    
Depreciation and amortization 136,878
 132,192
Provision for bad debt 33,429
 29,634
Deferred taxes 113,345
 6,128
Stock-based compensation 17,065
 16,945
Changes in assets and liabilities, net of acquisitions:    
Receivables (651,200) (646,290)
Prepaid expenses and other current assets (83,201) (23,208)
Other noncurrent assets 8,310
 7,575
Accounts payable and accrued expenses (36,608) (33,560)
Accrued salaries, wages and payroll taxes (49,255) (37,978)
Deferred revenue and other current liabilities 10,113
 (44,243)
Deferred revenue and other noncurrent liabilities (58,695) (57,216)
Income tax receivables, accrued income taxes and income tax reserves (255,650) (378,987)
Other, net (12,454) (6,444)
Net cash used in operating activities (1,357,701) (1,409,859)
     
CASH FLOWS FROM INVESTING ACTIVITIES:    
Principal payments and sales of mortgage loans and real estate owned, net 
 207,174
Capital expenditures (77,865) (73,924)
Payments made for business acquisitions, net of cash acquired (39,397) (52,825)
Franchise loans funded (20,226) (31,788)
Payments received on franchise loans 13,391
 20,816
Other, net 1,524
 (4,711)
Net cash provided by (used in) investing activities (122,573) 64,742
     
CASH FLOWS FROM FINANCING ACTIVITIES:    
Repayments of line of credit borrowings (40,000) (445,000)
Proceeds from line of credit borrowings 830,000
 1,545,000
Dividends paid (150,258) (141,537)
Repurchase of common stock, including shares surrendered (7,746) (322,782)
Proceeds from exercise of stock options 28,268
 2,403
Other, net (28,922) 373
Net cash provided by financing activities 631,342
 638,457
     
Effects of exchange rate changes on cash 1,792
 (2,913)
     
Net decrease in cash, cash equivalents and restricted cash (847,140) (709,573)
Cash, cash equivalents and restricted cash, beginning of period 1,117,539
 1,000,911
Cash, cash equivalents and restricted cash, end of period $270,399
 $291,338
     
SUPPLEMENTARY CASH FLOW DATA:    
Income taxes paid, net of refunds received $102,755
 $158,656
Interest paid on borrowings 57,834
 59,809
Accrued additions to property and equipment 1,078
 5,959
     
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)(1)
Retained
Earnings
(Deficit)
Treasury StockTotal
Stockholders’
Equity
SharesAmountSharesAmount
Balances as of July 1, 2021216,656 $2,167 $779,465 $88 $286,694 (34,842)$(680,356)$388,058 
Net loss— — — — (151,601)— — (151,601)
Other comprehensive loss— — — (11,177)— — — (11,177)
Stock-based compensation— — 5,627 — — — — 5,627 
Stock-based awards exercised or vested— — (10,328)— (291)705 13,765 3,146 
Acquisition of treasury shares(2)
— — — — — (205)(4,817)(4,817)
Repurchase and retirement of common shares(6,802)(68)(4,081)— (161,619)— — (165,768)
Cash dividends declared - $0.27 per share— — — — (47,940)— — (47,940)
Balances as of September 30, 2021209,854 $2,099 $770,683 $(11,089)$(74,757)(34,342)$(671,408)$15,528 
(1) The balance of our accumulated other comprehensive income (loss) consists of foreign currency translation adjustments.
(2) Represents shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards.
See accompanying notes to consolidated financial statements.


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS(unaudited)
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
BASIS OF PRESENTATIONThe consolidated balance sheets as of January 31, 2018September 30, 2022 and 2017,June 30, 2022, the consolidated statements of operations and comprehensive loss for the three and nine months ended January 31, 2018September 30, 2022 and 2017, and2021, the consolidated statements of cash flows for the ninethree months ended January 31, 2018September 30, 2022 and 20172021, and the consolidated statements of stockholders' equity for the three months ended September 30, 2022 and 2021 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations, and cash flows as of January 31, 2018September 30, 2022 and 20172021 and for all periods presented, have been made.
"H&R Block," "the Company," "we," "our," and "us" are used interchangeably to refer to H&R Block, Inc. or, to H&R Block, Inc. and its subsidiaries, or to H&R Block, Inc.'s operating subsidiaries, as appropriate to the context.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our AprilJune 30, 20172022 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of AprilJune 30, 20172022 or for the year then ended are derived from our April 30, 2017Annual Report to Shareholders on Form 10-K.
MANAGEMENT ESTIMATESThe preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, reserves for uncertain tax positions, the impactfair value of legislation commonly referred to as the Tax Cuts and Jobs Act (Tax Legislation),reporting units, and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates. See note 7 for additional discussion of the impact of the Tax Legislation.
SEASONALITY OF BUSINESSOur operating revenues are seasonal in nature with peak revenues typically occurring in the months of February through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notesnote 9 and 10 for additional information on litigation, claims, and other loss contingencies related to our discontinued operations.
NEW ACCOUNTING PRONOUNCEMENTS – 
Restricted Cash in Statement of Cash Flows. In November 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update No. 2016-18, "Restricted Cash (a consensus of the FASB Emerging Issues Task Force)," (ASU 2016-18). This guidance requires that restricted cash be included with cash and cash equivalents when reconciling the beginning and end-of-period total amounts shown on the statement of cash flows. This guidance must be applied retrospectively to all periods presented. We adopted ASU 2016-18 effective May 1, 2017. All prior periods have been adjusted to conform to the current period presentation, which resulted in an increase in cash used in operations of $33.9 million for the nine months ended January 31, 2017.
Stock-Based Compensation. In March 2016, the FASB issued Accounting Standards Update No. 2016-09, "Improvements to Employee Share-Based Payment Accounting," (ASU 2016-09). This guidance requires that, among other things: (1) all excess tax benefits and tax deficiencies would be recognized as income tax expense or benefit in the income statement; and (2) excess tax benefits would not be separated from other income tax cash flows and, thus, would be classified along with other cash flows as an operating activity. The transition requirements for this guidance varies by component, but the changes applicable to us were applied prospectively. We adopted ASU 2016-09 effective May 1, 2017. We recorded a discrete tax benefit of $4.6 million related to stock-based compensation during the nine months ended January 31, 2018.

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NOTE 2: REVENUE RECOGNITION
Revenue Recognition. In May 2014,The majority of our revenues are from our U.S. tax services business. The following table disaggregates our U.S. tax services revenues by major service line, with revenues from our international tax services businesses and from Wave included as separate lines:
(in 000s)
Three months ended September 30,
20222021
Revenues:
U.S. assisted tax preparation$36,312 $33,607 
U.S. royalties6,228 7,358 
U.S. DIY tax preparation3,158 4,061 
Refund Transfers1,284 1,665 
Peace of Mind® Extended Service Plan24,770 24,836 
Tax Identity Shield®5,167 5,153 
Emerald Card® and SpruceSM
11,612 28,258 
Interest and fee income on Emerald AdvanceSM
614 479 
International58,834 58,325 
Wave22,646 19,137 
Other9,360 9,745 
Total revenues$179,985 $192,624 
Changes in the FASB issued Accounting Standards Update No. 2014-09, "Revenue from Contracts with Customers," (ASU 2014-09) which is a comprehensive new revenue recognition model that requires an entity to recognize the amountbalances of revenue which reflects the consideration it expects to receive in exchange for the transfer of the promised goods or services to customers. This ASU also requires additional disclosure about the nature, amount, timing, and uncertainty ofdeferred revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract, and clarifies guidancewages for multiple-element arrangements. This guidance will replace most existing revenue recognition guidance in GAAP when it becomes effective. The new standard is effective for us on May 1, 2018. The standard permits the use of either the full retrospective or modified retrospective transition method.
We have substantially completed our evaluation of the impact of ASU 2014-09 on our United States (U.S.) assisted tax preparation fees, U.S. royalties, U.S. DIY tax preparation fees, revenues from Peace of Mind® Extended Service Plan (POM), revenues from Refund Transfers (RTs), revenues from H&R Block Emerald Prepaid MasterCard® (Emerald Card), interest are as follows:
(in 000s)
POMDeferred RevenueDeferred Wages
Three months ended September 30,2022202120222021
Balance, beginning of the period$173,486 $172,759 $19,495 $17,867 
Amounts deferred1,360 1,492 5 
Amounts recognized on previous deferrals(28,703)(28,948)(2,988)(2,847)
Balance, end of the period$146,143 $145,303 $16,512 $15,027 
As of September 30, 2022, deferred revenue related to POM was $146.1 million. We expect that $97.0 million will be recognized over the next twelve months, while the remaining balance will be recognized over the following five years.
As of September 30, 2022 and fee income from H&R Block Emerald Advance® lines of credit (EAs) and fees from2021, Tax Identity Shield® (TIS) deferred revenue was $21.2 million and based on the preliminary results of our evaluation, we do not expect the application of this guidance to have a material impact on the recognition of$23.5 million, respectively. Deferred revenue related to these services. Changes to our client agreements or service design before adoptionTIS was $25.8 million and $28.3 million as of the new standard could change our preliminary conclusions. We are still evaluating the impact of this guidance as it relates to otherJune 30, 2022 and June 30, 2021, respectively. All deferred revenue streams, as well as certain associated expenses. Depending on the results of our review, there could be changes to the classification and timing of recognition of revenues and expenses related to other revenue streams. We currently expect to adopt using the full retrospective transition method, under which weTIS will recast prior periods to comply with this new guidance. We are continuing our assessment, including evaluating the standard's impact on our internal controls.be recognized by April 2023.
Income Taxes. In October 2016, the FASB issued Accounting Standards Update No. 2016-16, "Income Taxes (Topic 740): Intra-Entity Asset Transfers of Assets Other than Inventory," (ASU 2016-16). The new guidance eliminates the exception for intra-entity transfers other than inventory and requires the recognition of current and deferred income taxes resulting from such a transfer when the transfer occurs. We will adopt this guidance on May 1, 2018 on a modified retrospective basis. We estimate that we will recognize a cumulative-effect adjustment to retained earnings between $95 million and $110 million, which will also result in increases in deferred tax assets and income tax reserves. However, future transactions and law changes prior to adoption could significantly change the impact of adoption.
NOTE 2: LOSS3: EARNINGS PER SHARE AND STOCKHOLDERS' EQUITY
LOSSEARNINGS PER SHARE – Basic and diluted lossearnings (loss) per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income or loss(loss) from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 3.34.4 million shares and 5.3 million shares for the three and nine months ended January 31, 2018,September 30, 2022 and 4.5 million shares for the three and nine months ended January 31, 2017,2021, respectively, as the effect would be antidilutive due to the net loss from continuing operations during thosethe periods.

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The computations of basic and diluted lossearnings (loss) per share from continuing operations are as follows:
(in 000s, except per share amounts)(in 000s, except per share amounts) (in 000s, except per share amounts)
 Three months ended January 31, Nine months ended January 31,Three months ended September 30,
 2018
 2017
 2018
 2017
20222021
Net loss from continuing operations attributable to shareholders $(242,925) $(101,212) $(519,055) $(365,653)Net loss from continuing operations attributable to shareholders$(167,367)$(149,945)
Amounts allocated to participating securities (177) (143) (498) (410)Amounts allocated to participating securities(179)(239)
Net loss from continuing operations attributable to common shareholders $(243,102) $(101,355) $(519,553) $(366,063)Net loss from continuing operations attributable to common shareholders$(167,546)$(150,184)
        
Basic weighted average common shares 209,080
 207,862
 208,693
 214,627
Basic weighted average common shares159,284 178,099 
Potential dilutive shares 
 
 
 
Potential dilutive shares — 
Dilutive weighted average common shares 209,080
 207,862
 208,693
 214,627
Dilutive weighted average common shares159,284 178,099 
        
Loss per share from continuing operations attributable to common shareholders:Loss per share from continuing operations attributable to common shareholders:Loss per share from continuing operations attributable to common shareholders:
Basic $(1.16) $(0.49) $(2.49) $(1.71)Basic$(1.05)$(0.84)
Diluted (1.16) (0.49) (2.49) (1.71)Diluted(1.05)(0.84)
        
The decrease in the weighted average shares outstanding for the three and nine months ended January 31, 2018 increased to 209.1 million and decreased to 208.7 million, respectively, from 207.9 million and 214.6 million, respectively, for the three and nine months ended January 31, 2017. The decrease during the nine month period is due to share repurchases completed in the current and prior year. We did not repurchase and retire any shares during the nine months ended January 31, 2018. During the nine months ended January 31, 2017, we purchased and immediately retired 14.0 million shares at an aggregate cost of $317.0 million (average price of $22.61 per share).fiscal years.
STOCK-BASED COMPENSATION – During the ninethree months ended January 31, 2018, we acquired 0.3 million shares of our common stock at an aggregate cost of $7.7 million. These shares represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the nine months ended January 31, 2017, we acquired 0.3 million shares at an aggregate cost of $5.8 million for similar purposes.
During the nine months ended January 31, 2018 and 2017, we issued 2.2 million and 0.9 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards.
During the nine months ended January 31, 2018,September 30, 2022, we granted equity0.9 million shares under our stock-based compensation plan. We granted awards equivalent to 1.2of 1.4 million shares under our stock-based compensation plans consisting primarily of nonvested units.during the three months ended September 30, 2021. Stock-based compensation expense of our continuing operations totaled $5.4 million and $17.1$7.7 million for the three and nine months ended January 31, 2018,September 30, 2022 and $4.5 million and $16.9$6.8 million for the three and nine months ended January 31, 2017.September 30, 2021. As of January 31, 2018,September 30, 2022, unrecognized compensation cost for stock options totaled $1.2$0.4 million,, and for nonvested shares and units totaled $35.7 million.$76.9 million.

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NOTE 3:4: RECEIVABLES
Receivables, net of their related allowance, consist of the following:
(in 000s)(in 000s) (in 000s)
As of January 31, 2018 January 31, 2017 April 30, 2017As ofSeptember 30, 2022June 30, 2022
 Short-term Long-term Short-term Long-term Short-term Long-termShort-termLong-termShort-termLong-term
Loans to franchisees $41,062
 $47,434
 $62,603
 $50,021
 $39,911
 $36,614
Loans to franchisees$9,628 $23,054 $6,194 $22,036 
Receivables for U.S assisted and DIY tax preparation and related fees 299,805
 6,316
 263,822
 5,528
 23,025
 6,316
Instant Cash Back® receivables 6,848
 
 4,590
 
 34,940
 
Receivables for U.S. assisted and DIY tax preparation and related feesReceivables for U.S. assisted and DIY tax preparation and related fees14,104 2,337 18,893 2,560 
H&R Block's Instant RefundSM receivables
H&R Block's Instant RefundSM receivables
1,412 112 3,491 198 
H&R Block Emerald Advance® lines of credit
 353,972
 9,081
 354,027
 6,398
 16,202
 5,069
H&R Block Emerald Advance® lines of credit
6,800 7,098 6,691 8,825 
Software receivables from retailers 7,744
 
 11,864
 
 16,715
 
Software receivables from retailers607  3,992 — 
Royalties and other receivables from franchisees 56,149
 788
 64,929
 
 13,275
 1,585
Royalties and other receivables from franchisees6,208 55 3,682 73 
Wave payment processing receivablesWave payment processing receivables1,306  1,393 — 
Other 26,038
 3,608
 26,030
 4,304
 18,707
 3,314
Other20,970 1,679 14,111 1,172 
 $791,618
 $67,227
 $787,865
 $66,251
 $162,775
 $52,898
            
TotalTotal$61,035 $34,335 $58,447 $34,864 
Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets.
LOANS TO FRANCHISEES Franchisee loan balances consistedconsist of term loans made primarily to finance the purchase of franchises and revolving lines of credit primarily for the purpose of funding off-season working capital needs and term loans made primarily to finance the purchase of franchises.needs. As of January 31, 2018 September 30, 2022 and 2017 and AprilJune 30, 2017,2022, loans with a principal balance of $1.3 million, $0.1 million and $0.1 million, respectively, were more than 90 days past due. We had no loans to franchiseesdue, or on non-accrual status.
INSTANT CASH BACK® PROGRAM Refunds advanced under the Instant Cash Back® program in Canadastatus, are not subject to credit approval.material.
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H&R BLOCK'S INSTANT REFUNDSMH&R Block's Instant Cash Back®RefundSM amounts are generally received from the Canada Revenue Agency within 60 days of filing the client's return.return, with the remaining balance collectible from the client.
H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT We review the credit quality of our purchased participation interests in EAInstant Refund receivables based on pools, which are segregated by the tax return year of origination, with older years being deemed more unlikely to be repaid. TheseWe establish an allowance for credit losses at an amount that we believe reflects the receivable at net realizable value. In December of each year we charge-off the receivables to an amount we believe represents the net realizable value.
Balances and amounts as of January 31, 2018, by year of origination, are as follows:
(in 000s) 
Credit Quality Indicator – Year of origination:  
2018 $352,591
2017 8,342
2016 and prior 6,634
Revolving loans 23,291
  390,858
Allowance (27,805)
Net balance $363,053
   
As of January 31, 2018 and 2017 and April 30, 2017, $27.8 million, $25.3 million and $28.0 million of EAs were on non-accrual status and classified as impaired, or more than 60 days past due, respectively.by tax return year of origination, as of September 30, 2022 are as follows:

(in 000s)
Tax return year of originationCurrent BalanceMore Than 60 Days Past Due
2021$2,781 $2,261 
2020 and prior111 111 
2,892 $2,372 
Allowance(1,368)
Net balance$1,524 
H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT We review the credit quality of our purchased participation interests in Emerald AdvanceSM (EA) receivables based on pools, which are segregated by the fiscal year of origination, with older years being deemed more unlikely to be repaid. We establish an allowance for credit losses at an amount that we believe reflects the receivable at net realizable value. In December of each year we charge-off the receivables to an amount we believe represents the net realizable value.
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TableBalances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, by fiscal year of Contents
origination, as of September 30, 2022 are as follows:

(in 000s)
Fiscal year of originationCurrent BalanceNon-Accrual
2022$23,865 $23,865 
2021 and prior429 429 
Revolving loans15,745 14,369 
40,039 $38,663 
Allowance(26,141)
Net balance$13,898 
ALLOWANCE FOR DOUBTFUL ACCOUNTS CREDIT LOSSES Activity in the allowance for doubtful accountscredit losses for our EA and all other short-term and long-term receivables for the ninethree months ended January 31, 2018September 30, 2022 and 20172021 is as follows:
(in 000s)
EAsAll OtherTotal
Balances as of July 1, 2022$26,141 $51,126 $77,267 
Provision 1,077 1,077 
Charge-offs, recoveries and other (1,281)(1,281)
Balances as of September 30, 2022$26,141 $50,922 $77,063 
Balances as of July 1, 2021$27,704 $60,272 $87,976 
Provision— 1,850 1,850 
Charge-offs, recoveries and other— (3,583)(3,583)
Balances as of September 30, 2021$27,704 $58,539 $86,243 
(in 000s) 
  EAs
 All Other
 Total
Balances as of April 30, 2017 $10,123
 $45,173
 $55,296
Provision 17,682
 15,747
 33,429
Charge-offs 
 (43,510) (43,510)
Balances as of January 31, 2018 $27,805
 $17,410
 $45,215
       
Balances as of April 30, 2016 $9,007
 $48,004
 $57,011
Provision 22,479
 7,155
 29,634
Charge-offs 
 (38,914) (38,914)
Balances as of January 31, 2017 $31,486
 $16,245
 $47,731
       
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Q1 FY2023 Form 10-Q| H&R Block, Inc.

NOTE 4:5: GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill for the ninethree months ended January 31, 2018 and 2017September 30, 2022 are as follows:
(in 000s)(in 000s) (in 000s)
 Goodwill
 Accumulated Impairment Losses
 Net
GoodwillAccumulated Impairment LossesNet
Balances as of April 30, 2017 $523,504
 $(32,297) $491,207
Balances as of July 1, 2022Balances as of July 1, 2022$898,698 $(138,297)$760,401 
Acquisitions 11,579
 
 11,579
Acquisitions7,879  7,879 
Disposals and foreign currency changes, net 2,003
 
 2,003
Disposals and foreign currency changes, net(21,569) (21,569)
Impairments 
 
 
Impairments   
Balances as of January 31, 2018 $537,086
 $(32,297) $504,789
Balances as of September 30, 2022Balances as of September 30, 2022$885,008 $(138,297)$746,711 
      
Balances as of April 30, 2016 $503,054
 $(32,297) $470,757
Acquisitions 13,346
 
 13,346
Disposals and foreign currency changes, net (783) 
 (783)
Impairments 
 
 
Balances as of January 31, 2017 $515,617
 $(32,297) $483,320
      
We test goodwill for impairment annually as of February 1, or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.

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Components of intangible assets are as follows:
(in 000s)
Gross
Carrying
Amount
Accumulated
Amortization
Net
As of September 30, 2022:
Reacquired franchise rights$383,809 $(200,442)$183,367 
Customer relationships335,766 (283,515)52,251 
Internally-developed software138,600 (112,561)26,039 
Noncompete agreements41,949 (38,106)3,843 
Franchise agreements19,201 (17,708)1,493 
Purchased technology122,700 (90,125)32,575 
Trade name5,800 (1,885)3,915 
$1,047,825 $(744,342)$303,483 
As of June 30, 2022:
Reacquired franchise rights$379,114 $(197,068)$182,046 
Customer relationships331,020 (278,717)52,303 
Internally-developed software137,638 (107,111)30,527 
Noncompete agreements41,789 (37,684)4,105 
Franchise agreements19,201 (17,388)1,813 
Purchased technology122,700 (87,910)34,790 
Trade name5,800 (1,740)4,060 
$1,037,262 $(727,618)$309,644 
(in 000s) 
  
Gross
Carrying
Amount

 
Accumulated
Amortization

 Net
As of January 31, 2018:      
Reacquired franchise rights $339,544
 $(108,063) $231,481
Customer relationships 251,792
 (156,234) 95,558
Internally-developed software 151,095
 (123,309) 27,786
Noncompete agreements 32,853
 (29,195) 3,658
Franchise agreements 19,201
 (11,734) 7,467
Purchased technology 54,700
 (36,329) 18,371
Acquired assets pending final allocation (1)
 6,672
 
 6,672
  $855,857
 $(464,864) $390,993
As of January 31, 2017:      
Reacquired franchise rights $328,321
 $(85,127) $243,194
Customer relationships 216,449
 (124,771) 91,678
Internally-developed software 142,571
 (108,047) 34,524
Noncompete agreements 31,821
 (27,033) 4,788
Franchise agreements 19,201
 (10,454) 8,747
Purchased technology 54,700
 (30,457) 24,243
Acquired assets pending final allocation (1)
 27,546
 
 27,546
  $820,609
 $(385,889) $434,720
As of April 30, 2017:      
Reacquired franchise rights $331,150
 $(90,877) $240,273
Customer relationships 234,603
 (133,207) 101,396
Internally-developed software 139,709
 (108,379) 31,330
Noncompete agreements 32,408
 (27,559) 4,849
Franchise agreements 19,201
 (10,774) 8,427
Purchased technology 54,700
 (31,973) 22,727
Acquired assets pending final allocation (1)
 362
 
 362
  $812,133
 $(402,769) $409,364
       
(1)    Represents business acquisitions for which final purchase price allocations have not yet been determined.
During the nine months ended January 31, 2018 and 2017, weWe made payments to acquire franchisee and competitor businesses totaling $39.4$16.5 million and $52.8$4.3 million during the three months ended September 30, 2022 and 2021, respectively. The amounts and weighted-average lives of intangible assets acquired
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during the three months ended September 30, 2022, including amounts capitalized related to internally-developed software, are as follows:
(dollars in 000s)
AmountWeighted-Average Life (in years)
Internally-developed software$1,254 2
Customer relationships6,331 5
Reacquired franchise rights4,897 4
Noncompete agreements220 5
Total$12,702 4
Amortization of intangible assets for the three and nine months ended January 31, 2018September 30, 2022 was $20.8$18.4 million and $59.5compared to $19.8 million respectively. Amortization for the three and nine months ended January 31, 2017 was $19.3 million and $57.3 million, respectively.September 30, 2021. Estimated amortization of intangible assets for fiscal years 2018, 2019, 2020, 2021ending June 30, 2023, 2024, 2025, 2026, and 20222027 is $79.2$68.8 million, $67.3$49.1 million, $50.6$27.5 million, $35.6$19.3 million and $24.3$13.8 million, respectively.

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NOTE 5:6: LONG-TERM DEBT
The components of long-term debt are as follows:
(in 000s)
As ofSeptember 30, 2022June 30, 2022
Senior Notes, 5.250%, due October 2025$350,000 $350,000 
Senior Notes, 2.500%, due July 2028500,000 500,000 
Senior Notes, 3.875%, due August 2030650,000 650,000 
Debt issuance costs and discounts(12,593)(13,124)
Total long-term debt1,487,407 1,486,876 
Less: Current portion — 
Long-term portion$1,487,407 $1,486,876 
Estimated fair value of long-term debt$1,312,000 $1,377,000 
      (in 000s)
As of January 31, 2018
 January 31, 2017
 April 30, 2017
Senior Notes, 4.125%, due October 2020 $650,000
 $650,000
 $650,000
Senior Notes, 5.500%, due November 2022 500,000
 500,000
 500,000
Senior Notes, 5.250%, due October 2025 350,000
 350,000
 350,000
Committed line of credit borrowings 790,000
 1,100,000
 
Capital lease obligation 5,878
 6,820
 6,610
Debt issuance costs and discounts (10,632) (13,256) (12,612)
  2,285,246
 2,593,564
 1,493,998
Less: Current portion (1,015) (942) (981)
  $2,284,231
 $2,592,622
 $1,493,017
       
On September 22, 2017, we entered into a Second Amended and Restated Credit and Guarantee Agreement (2017 CLOC), which further amended our First Amended and Restated Credit and Guarantee Agreement (2016 CLOC), extending the scheduled maturity date from September 22, 2021 to September 22, 2022. Other material terms remain unchanged from the 2016 CLOC. The 2017 CLOCOur unsecured committed line of credit (CLOC) provides for an unsecured senior revolving credit facility in the aggregate principal amount of $2.0$1.5 billion, which includes a $200.0$175.0 million sublimit for swingline loans and a $50.0 million sublimit for standby letters of credit. We may request increases in the aggregate principal amount of the revolving credit facility of up to $500.0 million, subject to obtaining commitments from lenders and meeting certain other conditions. The 2017 CLOC will mature on September 22, 2022,June 11, 2026, unless extended pursuant to the terms of the 2017 CLOC, at which time all outstanding amounts thereunder will be due and payable. The 2017Our CLOC includes an annual facility fee, which will vary depending on our then current credit ratings.
The 2017 CLOC is subject to various conditions, triggers, events or occurrences that could result in earlier termination and contains customary representations, warranties, covenants and events of default, including, without limitation: (1) a covenant requiring the Company to maintain a debt-to-EBITDA ratio, as defined by the CLOC agreement, calculated on a consolidated basis of no greater than (a) 3.50 to 1.00 as of the last day of each fiscal quarter ending on AprilMarch 31, June 30, July 31, and October 31September 30 of each year and (b) 4.50 to 1.00 as of the last day of each fiscal quarter ending on JanuaryDecember 31 of each year; (2) a covenant requiring us to maintain an interest coverage ratio (EBITDA-to-interest expense) calculated on a consolidated basis of not less than 2.50 to 1.00 as of the last date of any fiscal quarter; and (3) covenants restricting our ability to incur certain additional debt, incur liens, merge or consolidate with other companies, sell or dispose of assets (including equity interests), liquidate or dissolve, engage in certain transactions with affiliates or enter into certain restrictive agreements. The 2017 CLOC includes provisions for an equity cure which could potentially allow us to independently cure certain defaults. Proceeds under the 2017 CLOC may be used for working capital needs or for other general corporate purposes.purposes. We were in compliance with these requirements as of January 31, 2018.
We had an outstanding balance of $790.0 million under the 2017 CLOC as of January 31, 2018, and may borrow up to the the full capacity of $2.0 billion.

September 30, 2022.
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We had no outstanding balance under our CLOC and amounts available to borrow were limited by the debt-to-EBITDA covenant to approximately $1.47 billion as of September 30, 2022.
NOTE 6: FAIR VALUE
ESTIMATED FAIR VALUE OF FINANCIAL INSTRUMENTS – The carrying amounts and estimated fair values of our financial instruments are as follows:
(in 000s) 
As of January 31, 2018 January 31, 2017 April 30, 2017
  Carrying
Amount

 Estimated
Fair Value

 Carrying
Amount

 Estimated
Fair Value

 Carrying
Amount

 Estimated
Fair Value

Assets:            
Cash and cash equivalents $187,366
 $187,366
 $221,172
 $221,172
 $1,011,331
 $1,011,331
Cash and cash equivalents - restricted 83,033
 83,033
 70,166
 70,166
 106,208
 106,208
Receivables, net - short-term 791,618
 791,618
 787,865
 787,865
 162,775
 162,775
Receivables, net - long-term 67,227
 67,227
 66,251
 66,251
 52,898
 52,898
Liabilities:            
Long-term debt (excluding debt issuance costs) 2,292,612
 2,365,881
 2,593,564
 2,672,370
 1,502,735
 1,569,033
Contingent consideration 11,906
 11,906
 9,332
 9,332
 10,428
 10,428
             
Fair value estimates, methods and assumptions are set forth below. Fair value was not estimated for assets and liabilities that are not considered financial instruments.
Cash and cash equivalents, including restricted - Fair value approximates the carrying amount (Level 1).
Receivables, net - short-term - For short-term balances the carrying values reported in the balance sheet approximate fair market value due to the relative short-term nature of the respective instruments (Level 1).
Receivables, net - long-term - The carrying values for the long-term portion of loans to franchisees approximate fair market value due to variable interest rates, low historical delinquency rates and franchise territories serving as collateral (Level 1). Long-term EA receivables and tax preparation receivables are carried at net realizable value which approximates fair value (Level 3). Net realizable value is determined based on historical collection rates.
Long-term debt - The fair value of our Senior Notes is based on quotes from multiple financial institutions (Level 2). For outstanding balances on the 2017 CLOC and 2016 CLOC, fair value approximates the carrying amount (Level 1).
Contingent consideration - Fair value approximates the carrying amount (Level 3).
NOTE 7: INCOME TAXES
We file a consolidated federal income tax return in the U.S. with the Internal Revenue Service (IRS) and file tax returns in various state, local, and foreign jurisdictions. Tax returns are typically examined and either settled upon completion of the examination or through the appeals process. The Company’sOur U.S. federal income tax returnreturns for 2014 is currently under2015, 2016, 2019 and later years remain open for examination. Our U.S. federal income tax returns for 2015 and 2016 have not been audited and remain open to examination. Our U.S. federal income tax returns for 20132018, 2017, 2014 and all years prior periodsto 2014 are closed. On October 4, 2022, the IRS notified us that it plans to audit our 2020 tax return and related carryback claims. With respect to federal, state and local jurisdictions and countries outside of the United States,U.S., we are typically subject to examination for three to six years after the income tax returns have been filed. Although the outcome of the tax audits is always uncertain, we believe that adequate amounts of tax, interest, and penalties have been provided for in the accompanying consolidated financial statements for any adjustments that might be incurred due to federal, state, local or foreign audits.
On December 22, 2017,We had gross unrecognized tax benefits of $231.7 million and $232.0 million as of September 30, 2022 and June 30, 2022, respectively. The gross unrecognized tax benefits decreased by $0.3 million during the U.S. government enactedthree months ended September 30, 2022 due to settlements with state tax authorities. We believe it is reasonably possible that the Tax Legislation, which makes broad and complex changesbalance of unrecognized tax benefits could decrease by approximately $33.1 million within the next twelve months. The anticipated decrease is due to the U.S. tax code that impacted our financial statements, the most significant beingexpiration of statutes of limitations and anticipated closure of various state matters currently under examination or in appeals. For such matters where a reductionchange in the U.S. federal corporate incomebalance of unrecognized tax benefits is not yet deemed reasonably possible, no estimate has been included.
Our effective tax rate from 35% to 21% and the imposition of a one-time transition tax on certain earnings of foreign subsidiaries. In addition, the Securities and Exchange Commission (SEC) staff issued Staff Accounting Bulletin 118 (SAB 118), which provides guidance on accounting for the tax effects of the Tax Legislation. SAB 118 provides a measurement period that should not extend beyond one year from the Tax Legislation’s enactment date for companies to complete their analysis and apply the provisions of the Tax Legislation to their financial statements. To the extent

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a company’s accounting for certain income tax effects of the Tax Legislation is incomplete but the company is able to determine a reasonable estimate, it must record a provisional estimate in the financial statements. If a company cannot determine a provisional estimate to be included in the financial statements, it should continue to apply the provisions of the tax laws that were in effect immediately before the enactment of the Tax Legislation.
We have completed an initial assessment of the corporate income tax impact expected to result from the Tax Legislation. Our financial statements reflect reasonable provisional estimates ofcontinuing operations, including the effects of discrete tax items, was 24.4% and 24.0% for the Tax Legislation in computing our deferred taxes, the one-time transition tax, which is payable in installments over a period of up to eight years, unrecognized tax benefits, and, among other items, the indirect impacts of the Tax Legislation on state taxes. We are in the process of finalizing our assessment of the impact of the Tax Legislation and our provisional estimates may be impacted by additional regulatory guidance that clarifies the interpretations of the Tax Legislation.
For the ninethree months ended January 31, 2018, we recorded an income tax benefit of $43.2 million. September 30, 2022 and 2021, respectively.
Consistent with prior years, our pretax loss for the ninethree months ended January 31, 2018September 30, 2022 is expected to be offset by income in theour third and fourth quarterquarters due to the established pattern of seasonality in our primary business operations. As such, management has determined that it is at least more-likely-than-not that realization of tax benefits recorded in our financial statements will occur within our fiscal year. The amount of tax benefit recorded for the ninethree months ended January 31, 2018September 30, 2022 reflects management’s estimate of the annual effective tax rate applied to the year-to-date loss from continuing operations.
Our effectiveoperations adjusted for the tax rate from continuing operations, including the effectsimpact of discrete income tax items was 7.7% and 37.2% for the nine months ended January 31, 2018periods presented.
NOTE 8: COMMITMENTS AND CONTINGENCIES
Assisted tax returnsare covered by our 100% accuracy guarantee, whereby we will reimburse a client for penalties and 2017, respectively. Rate reconciliations between the statutory U.S. federal corporate income rates and the effectiveinterest attributable to an H&R Block error on a return. DIY tax rates for continuing operationsreturns are below:
Nine months ended January 31, 2018
 2017
U.S. statutory tax rate 21.0 % 35.0 %
Change in tax rate resulting from:    
State income taxes, net of federal income tax benefit 2.2 % 1.6 %
Earnings taxed in foreign jurisdictions (2.3)% (5.3)%
Permanent differences 0.3 % (0.5)%
Uncertain tax positions 6.0 % 6.5 %
Remeasurement of deferred tax assets and liabilities 2.4 %  %
Tax benefit due to effective date of statutory rate change (16.4)%  %
One-time transition tax (2.4)%  %
Other (3.1)% (0.1)%
Effective tax rate 7.7 % 37.2 %
     
The reduced effective tax ratecovered by our 100% accuracy guarantee, whereby we will reimburse a client up to a maximum of $10,000 if our software makes an arithmetic error that results primarily from the decrease in the U.S. federal corporate income tax rate from 35% to 21%, effective January 1, 2018. The impactpayment of the rate decrease is exaggerated in fiscal year 2018 duepenalties and/or interest to the seasonality of our business and our differing year ends for corporate income tax filing and financial reporting purposes, which is included as "tax benefit dueIRS that a client would otherwise not have been required to effective date of statutory rate change" in the table above. Our tax returns for the U.S. are filed on a calendar year-end basis. Therefore, pretax losses for the eight months ended December 31, 2017 result in income tax benefits based on the statutory rate of 35%, while the pretax income we generate in the four months ending April 30, 2018 will be taxed at the statutory rate of 21%.
For the three months ended January 31, 2018, we reported a pretax loss from continuing operations of $120.8 million. As a result of applying the effects of the Tax Legislation to our year-to-date results, we recorded income tax expense during the quarter on our loss from continuing operations. This caused a negative effective tax rate for the quarter and increased our loss from continuing operations. For the six months ended October 31, 2017, we reported a pretax loss from continuing operations of $441.5 million and a tax benefit of $165.4 million, resulting in an effective tax rate of 37.5%. For the nine months ended January 31, 2018, we reported a pretax loss of $562.3 million. Applying a 7.7% year to date effective tax rate to this pretax loss results in a tax benefit of $43.2 million. As a result, we recorded income tax expense of $122.1 million in the third quarter to reflect the impact the Tax Legislation had on our year-to-date results.

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We had gross unrecognized tax benefits of $163.1 million, $97.1 million and $149.9 million as of January 31, 2018 and 2017 and April 30, 2017, respectively. The gross unrecognized tax benefits increased $13.1 million and decreased $14.4 million during the nine months ended January 31, 2018 and 2017, respectively. The increase in unrecognized tax benefits during the nine months ending January 31, 2018 is related to additional uncertain tax positions related to our 2017 tax returns, offset by favorable audit settlements and federal statute of limitation periods ending in the current quarter. We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $17.4 million in the next twelve months. The anticipated decrease in unrecognized tax benefits is due to the expiration of statutes of limitations and anticipated closure of various tax matters currently under examination. For such matters where a change in the balance of unrecognized tax benefits is not yet deemed reasonably possible, no estimate has been included. The portion of unrecognized benefits expected to be cash settled within the next twelve months amounts to $15.1 million and is included in accrued income taxes on our consolidated balance sheet. The remaining liability for uncertain tax positions is classified as long-term and is included in other noncurrent liabilities in the consolidated balance sheet.
Deferred tax assets and income taxes receivable decreased by $58.4 million from April 30, 2017 primarily due to a change in tax accounting method related to our deferred POM revenue and intercompany transfers of intangible assets.
While we believe we have identified all material implications the Tax Legislation is expected to have on our financial statements and were able to record a reasonable estimate of the impacts as provisional amounts as of and for the nine months ended January 31, 2018, we are continuing to evaluate the impacts of the Tax Legislation and do not consider these provisional estimates to be final. The final impacts may differ from the estimates provided, and could have a material impact on our financial statements. Given the significant complexity of the Tax Legislation, we anticipate changes may result due to further analyzing the impact of the provisions on our federal and state estimates. In addition, anticipated guidance from the IRS about implementing the Tax Legislation and the potential for additional guidance from the SEC or the FASB related to the Tax Legislation, may cause these estimates to be adjusted.
NOTE 8: OTHER INCOME AND OTHER EXPENSES
The following table shows the components of other income (expense), net:
(in 000s) 
  Three months ended January 31, Nine months ended January 31,
  2018
 2017
 2018
 2017
Mortgage loans and real estate owned, net $
 $(377) $
 $2,668
Interest income 699
 574
 3,454
 2,364
Foreign currency gains (losses), net 21
 80
 35
 53
Other, net 308
 (143) (230) (137)
  $1,028
 $134
 $3,259
 $4,948
         
NOTE 9: COMMITMENTS AND CONTINGENCIES
Changes in deferred revenue balances related to our POM for both company-owned and franchise offices, which is included in deferred revenue and other liabilities in the consolidated balance sheets, are as follows:
(in 000s) 
Nine months ended January 31, 2018
 2017
Balance, beginning of the period $211,223
 $204,342
Amounts deferred for new extended service plans issued 29,023
 28,391
Revenue recognized on previous deferrals (86,347) (80,651)
Balance, end of the period $153,899
 $152,082
     
pay. Our liability related to estimated losses under the standard100% accuracy guarantee was $3.3 million, $5.7$12.7 million and $6.8$14.0 million as of January 31, 2018September 30, 2022 and 2017 and AprilJune 30, 2017, respectively, and is included as part of our assisted tax preparation services.2022, respectively. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets.

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Our liabilityLiabilities related to acquisitions for (1) estimated contingent consideration was $11.9 million, $9.3 million and $10.4 million as of January 31, 2018 and 2017 and April 30, 2017, respectively, with amounts recorded in deferred revenue and other liabilities. Estimates of contingent payments are typically based on expected financial performance of the acquired business and economic conditions at the time of acquisition.acquisition and (2) estimated accrued compensation related to continued employment of key employees were $16.0 million and $12.9 million as of September 30, 2022 and June 30, 2022, respectively, with amounts recorded in deferred revenue and other liabilities. Should actual results differ from our assumptions,estimates, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations.
We have contractual commitments to fund certain franchises with approved revolving lines of credit. Our total obligation under these lines of credit was $41.5$15.3 million at January 31, 2018,September 30, 2022, and net of amounts drawn and outstanding, our remaining commitment to fund totaled $12.6$8.7 million.
In connection with our agreement with BofI Federal Bank, a federal savings bank (BofI), we are required to purchase a 90% participation interest, at par, in all EAs originated by our lending partner. At January 31, 2018, the principal balance of purchased participation interests for current year totaled $345.0 million.
On July 27, 2017, we entered into a Refund Advance Program Agreement and certain ancillary agreements with BofI, pursuant to which they will originate and fund Refund Advance loans, and provide technology, software, and underwriting support services related to such loans during the 2018 tax season. The Refund Advance Program Agreement was subsequently amended on November 9, 2017. Refund Advance loans are offered to certain assisted U.S. tax preparation clients, based on client eligibility as determined by the loan originator. We pay loan origination fees based on volume and customer type. The loan origination fees are intended to cover expected loan losses and payments to capital providers, among other items. We have provided two limited guarantees related to this agreement. We have provided a limited guarantee up to $10 million related to loans to clients prior to the IRS accepting electronic filing. At January 31, 2018 we had accrued an estimated liability of $1.6 million related to this guarantee, compared to $0.6 million at January 31, 2017. We paid $0.4 million related to this guarantee for the fiscal year 2017 tax season. Additionally, we provided a limited guarantee for the remaining loans, up to $57 million in the aggregate, which would cover certain incremental loan losses. We do not expect that a material amount will be paid for this guarantee under anticipated loss scenarios.
LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – SCC ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations. Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of residential mortgage-backed securities (RMBSs). In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. Claims under these representations and warranties together with any settlement arrangements related to these losses are collectively referred to as "representation and warranty claims."
SCC accrues a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. SCC’s loss estimate as of January 31, 2018, is based on the best information currently available, management judgment, developments in relevant case law, and the terms of bulk settlements. In periods when a liability is accrued for such loss contingencies, the liability is included in deferred revenue and other current liabilities on the consolidated balance sheets. A rollforward of SCC’s accrued liability for these loss contingencies is as follows:
(in 000s) 
Nine months ended January 31, 2018
 2017
Balance, beginning of the period $4,500
 $65,265
Loss provisions 
 235
Payments (4,500) (61,000)
Balance, end of the period $
 $4,500
     
Settlement payments were made during the current fiscal quarter pursuant to a settlement agreement entered into in fiscal year 2016.
See note 10, which addresses contingent losses that may be incurred with respect to various indemnification or contribution claims by underwriters, depositors, and securitization trustees in securitization transactions in which SCC participated.

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NOTE 10:9: LITIGATION AND OTHER RELATED CONTINGENCIES
We are a defendant in numerous litigation and arbitration matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits or arbitrations to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, aremay be sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the court.jurisdiction. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating orhandling and resolving through settlement of numerous claims over an extended period of time.
The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trialcourts and appellate courtsarbitrators will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law.
In addition to litigation and arbitration matters, we are also subject to claims and other loss contingencies arising out of our business activities, including as described below.
We accrue liabilities for litigation, claims, including indemnification and contribution claims,arbitration, and other related loss contingencies and any related settlements (each referred to, individually, as a "matter" and, collectively, as "matters") when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Liabilities have been accrued for certain of the matters noted below. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range.
For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of January 31, 2018.September 30, 2022. While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. As of January 31, 2018 and 2017 and April 30, 2017, ourOur total accrued liabilities were $2.5 million, $1.7 million as of September 30, 2022 and $2.3 million, respectively, for matters addressed in this note.June 30, 2022.
Our estimate of the aggregate range of reasonably possible losses includes (1) matters where a liability has been accrued and there is a reasonably possible loss in excess of the amount accrued for that liability, and (2) matters where a loss is believed to be reasonably possible, but a liability has not been accrued.accrued but we believe a loss is reasonably possible. This aggregate range only represents those losses as to which we are currently able to estimate a reasonably possible loss or range of loss. It does not represent our maximum loss exposure. The estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. As of January 31, 2018, we believe the aggregate range of reasonably possible losses in excess of amounts accrued is not material.
For other matters,Matters for which we are not currently able to estimate the reasonably possible loss or range of loss.loss are not included in this range. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as precise information about the amount of damages or other remedies being asserted, the defenses to the claims being asserted, discovery from other parties and investigation of factual allegations, rulings by courts or arbitrators on motions or appeals, analysisanalyses by experts, or the status or terms of any settlement negotiations.
OnThe estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a quarterlyvariety of assumptions, as well as known and annual basis,unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. As of September 30, 2022, we believe the estimate of the aggregate range of reasonably possible losses in excess of amounts accrued, where the range of loss can be estimated, is not material.
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At the end of each reporting period, we review relevant information with respect to litigation, arbitration and other related loss contingencies and update our accruals, disclosures, and estimates of reasonably possible loss or range of loss based

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on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously, but there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
LITIGATION, CLAIMS, INCLUDING INDEMNIFICATION AND CONTRIBUTION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been, remains, and may in the future be, subject to litigation, claims, including indemnification and contribution claims, and other loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These contingencies, claims, and lawsuits include actions by regulators, third parties seeking indemnification or contribution, including depositors, underwriters, and securitization trustees, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these contingencies, claims, and lawsuits allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure, and eviction) practices, other common law torts, rights to indemnification or contribution, breach of contract, violations of securities laws, and violations of a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes. It is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters.
Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of RMBSs. In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. The statute of limitations for a contractual claim to enforce a representation and warranty obligation is generally six years or such shorter limitations period that may apply under the law of a state where the economic injury occurred. On June 11, 2015, the New York Court of Appeals, New York’s highest court, held in ACE Securities Corp. v. DB Structured Products, Inc., that the six-year statute of limitations under New York law starts to run at the time the representations and warranties are made, not the date when the repurchase demand was denied. This decision applies to claims and lawsuits brought against SCC where New York law governs. New York law governs many, though not all, of the RMBS transactions into which SCC entered. However, this decision would not affect representation and warranty claims and lawsuits SCC has received or may receive, for example, where the statute of limitations has been tolled by agreement or a suit was timely filed.
In response to the statute of limitations rulings in the ACE case and similar rulings in other state and federal courts, parties seeking to pursue representation and warranty claims or lawsuits have sought, and may in the future seek, to distinguish certain aspects of the ACE decision, pursue alternate legal theories of recovery, or assert claims against other contractual parties such as securitization trustees. For example, a 2016 ruling by a New York intermediate appellate court, followed by the federal district court in the second Homeward case described below, allowed a counterparty to pursue litigation on additional loans in the same trust even though only some of the loans complied with the condition precedent of timely pre-suit notice and opportunity to cure or repurchase. Additionally, plaintiffs in litigation to which SCC is not party have alleged breaches of an independent contractual duty to provide notice of material breaches of representations and warranties and pursued separate claims to which, they argue, the statute of limitations ruling in the ACE case does not apply. The impact on SCC from alternative legal theories seeking to avoid or distinguish the ACE decision, or judicial limitations on the ACE decision, is unclear. SCC has not accrued liabilities for claims not subject to a tolling arrangement or not relating back to timely filed litigation.
On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on

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June 28, 2012 (Case No. 12-cv-5067). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity, and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and as to the loans' compliance with its underwriting standards and the value of underlying real estate. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase, anticipatory breach, indemnity, and declaratory judgment. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. On February 12, 2018, the court denied the motion to intervene. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
On September 28, 2012, a second lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. On September 30, 2016, the court granted a motion allowing the plaintiff to file a second amended complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. SCC filed a motion for reconsideration, followed by a motion for leave to appeal the ruling, both of which were denied. On October 6, 2016, the plaintiff filed its second amended complaint. In response to a motion filed by SCC, the court dismissed the plaintiff's claim for breach of one of the representations. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. On February 12, 2018, the court denied the motion to intervene. The settlement payments for representation and warranty claims, as disclosed in note 9, are related to some of the loans in this case. We have not concluded that a loss related to this lawsuit is probable, nor have we accrued a liability related to this lawsuit.
Underwriters and depositors are, or have been, involved in multiple lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including violations of federal and state securities laws and common law fraud, based on alleged materially inaccurate or misleading disclosures. SCC has received notices of claims for indemnification relating to lawsuits to which underwriters or depositors are party. Based on information currently available to SCC, it believes that the 21 lawsuits in which notice of a claim has been made involve 39 securitization transactions with original investments of approximately $14 billion (of which the outstanding principal amount is approximately $3.4 billion). Additional lawsuits against the underwriters or depositors may be filed in the future, and SCC may receive additional notices of claims for indemnification or contribution from underwriters or depositors with respect to existing or new lawsuits or settlements of such lawsuits. Certain of the notices received included, and future notices may include, a reservation of rights to assert claims for contribution, which are referred to herein as "contribution claims." Contribution claims may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We have not concluded that a loss related to any of these indemnification or contribution claims is probable, nor have we accrued a liability related to any of these claims.
Securitization trustees also are, or have been, involved in lawsuits related to securitization transactions in which SCC participated. Plaintiffs in these lawsuits allege, among other things, that originators, depositors, servicers, or other parties breached their representations and warranties or otherwise failed to fulfill their obligations, including that securitization trustees breached their contractual obligations, breached their fiduciary duties, or violated statutory requirements by failing to properly protect the certificate holders’ interests. SCC has received notices from securitization trustees of potential indemnification obligations, and may receive additional notices with respect to

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existing or new lawsuits or settlements of such lawsuits, in its capacity as originator, depositor, or servicer. We have not concluded that a loss related to any of these indemnification claims is probable, nor have we accrued a liability related to any of these claims.
If the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, other potential claimants, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants may also attempt to assert claims against or seek payment directly from the Company even if SCC's assets exceed its liabilities. SCC's principal assets, as of January 31, 2018, total approximately $303 million and consist of an intercompany note receivable. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations and cash flows.
LITIGATION, CLAIMS AND OTHER LOSS CONTINGENCIES PERTAINING TO OTHER DISCONTINUED OPERATIONS
Express IRA Litigation. On January 2, 2008, the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) filed a lawsuit regarding our former Express IRA product that is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter.
Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation through an indemnification agreement.
OTHER – We are from time to time a party to litigation, claims and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent others who may be similarly situated.
While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
LITIGATION, CLAIMS OR OTHER LOSS CONTINGENCIES PERTAINING TO CONTINUING OPERATIONS
NOTE 11: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS
Block Financial LLC (Block Financial) isFree File Litigation. On May 6, 2019, the Los Angeles City Attorney filed a 100% owned subsidiarylawsuit on behalf of the Company.People of the State of California in the Superior Court of California, County of Los Angeles (Case No. 19STCV15742). The case is styled The People of the State of California v. HRB Digital LLC, et al. The complaint alleges that H&R Block, FinancialInc. and HRB Digital LLC engaged in unfair, fraudulent and deceptive business practices and acts in connection with the IRS Free File Program in violation of the California Unfair Competition Law, California Business and Professions Code §§17200 et seq. The complaint seeks injunctive relief, restitution of monies paid to H&R Block by persons in the State of California who were eligible to file under the IRS Free File Program for the time period starting 4 years prior to the date of the filing of the complaint, pre-judgment interest, civil penalties and costs. The City Attorney subsequently dismissed H&R Block, Inc. from the case and amended its complaint to add HRB Tax Group, Inc. We filed a motion to stay the case based on the primary jurisdiction doctrine, which was denied. We filed a motion for summary judgment, which remains pending. A trial date is set for August 14, 2023. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
We have also received and are responding to certain governmental inquiries relating to the IssuerIRS Free File Program.
DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been and may in the future be, subject to litigation and other loss contingencies, including indemnification and contribution claims, pertaining to SCC's mortgage business activities that occurred prior to such termination and sale.
Parties, including underwriters, depositors, and securitization trustees, have been, remain, or may in the future be, involved in lawsuits, threatened lawsuits, or settlements related to securitization transactions in which SCC participated. A variety of claims are alleged in these matters, including violations of federal and state securities laws and common law fraud, breaches of representations and warranties, or violations of statutory requirements. SCC has received notices of potential indemnification or contribution obligations relating to such matters. Additional lawsuits against the parties to the securitization transactions may be filed in the future, and SCC may receive additional notices of potential indemnification, contribution or similar obligations with respect to existing or new lawsuits or settlements of such lawsuits or other claims. We have not concluded that a loss related to any of these potential indemnification or contribution claims is probable, nor have we accrued a liability related to any of these claims.
It is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters and the indeterminate damages sought. If the amount that SCC is ultimately required to pay with respect to loss contingencies, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, other potential claimants, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants also may attempt to assert claims against or seek payment directly from the Company even if SCC's assets exceed its liabilities. SCC's principal assets, as of September 30, 2022, total approximately $264 million and consist of an intercompany note receivable. We believe our legal position is the fullstrong on any potential corporate veil-piercing arguments; however, if this position is challenged and unconditional Guarantor of the Senior Notes, our 2017 CLOC and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company's investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders' equity and other intercompany balances and transactions.

not upheld, it could
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CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s)
Three months ended January 31, 2018 H&R Block, Inc.
(Guarantor)

 Block Financial
(Issuer)

 Other
Subsidiaries

 Eliminations
 Consolidated
H&R Block

Total revenues $
 $55,795
 $449,608
 $(16,977) $488,426
Cost of revenues 
 33,805
 391,772
 (8,976) 416,601
Selling, general and administrative 
 10,823
 166,276
 (8,001) 169,098
Total operating expenses 
 44,628
 558,048
 (16,977) 585,699
Other income (expense), net (250,732) 7,819
 (20,071) 264,012
 1,028
Interest expense on external borrowings 
 (24,491) (69) 
 (24,560)
Loss from continuing operations before income taxes (benefit) (250,732) (5,505) (128,580) 264,012
 (120,805)
Income taxes (benefit) (5,087) 15,600
 111,607
 
 122,120
Net loss from continuing operations (245,645) (21,105) (240,187) 264,012
 (242,925)
Net loss from discontinued operations 
 (2,720) 
 
 (2,720)
Net loss (245,645) (23,825) (240,187) 264,012
 (245,645)
Other comprehensive income 4,848
 
 4,848
 (4,848) 4,848
Comprehensive loss $(240,797) $(23,825) $(235,339) $259,164
 $(240,797)
           
CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s)
Three months ended January 31, 2017 H&R Block, Inc.
(Guarantor)

 Block Financial
(Issuer)

 Other
Subsidiaries

 Eliminations
 Consolidated
H&R Block

Total revenues $
 $53,990
 $411,099
 $(13,207) $451,882
Cost of revenues 
 33,242
 364,286
 (8,751) 388,777
Selling, general and administrative 
 10,693
 181,660
 (4,456) 187,897
Total operating expenses 
 43,935
 545,946
 (13,207) 576,674
Other income (expense), net (106,332) 14,978
 (1,777) 93,265
 134
Interest expense on external borrowings 
 (25,858) (82) 
 (25,940)
Loss from continuing operations before tax benefit (106,332) (825) (136,706) 93,265
 (150,598)
Income tax benefit (1,818) (2,939) (44,629) 
 (49,386)
Net income (loss) from continuing operations (104,514) 2,114
 (92,077) 93,265
 (101,212)
Net loss from discontinued operations 
 (3,282) (20) 
 (3,302)
Net loss (104,514) (1,168) (92,097) 93,265
 (104,514)
Other comprehensive income 1,759
 
 1,759
 (1,759) 1,759
Comprehensive loss $(102,755) $(1,168) $(90,338) $91,506
 $(102,755)
           

H&R Block, Inc. | Q3 FY2018 |Q1 FY2023 Form 10-Q
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have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows.
CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s)
Nine months ended January 31, 2018 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Total revenues $
 $85,056
 $704,762
 $(22,736) $767,082
Cost of revenues 
 46,769
 846,685
 (9,119) 884,335
Selling, general and administrative 
 17,614
 377,196
 (13,617) 381,193
Total operating expenses 
 64,383
 1,223,881
 (22,736) 1,265,528
Other income (expense), net (538,995) 20,884
 (33,710) 555,080
 3,259
Interest expense on external borrowings 
 (66,873) (229) 
 (67,102)
Loss from continuing operations before income taxes (benefit) (538,995) (25,316) (553,058) 555,080
 (562,289)
Income taxes (benefit) (9,217) 9,987
 (44,004) 
 (43,234)
Net loss from continuing operations (529,778) (35,303) (509,054) 555,080
 (519,055)
Net loss from discontinued operations 
 (10,721) (2) 
 (10,723)
Net loss (529,778) (46,024) (509,056) 555,080
 (529,778)
Other comprehensive income 5,925
 
 5,925
 (5,925) 5,925
Comprehensive loss $(523,853) $(46,024) $(503,131) $549,155
 $(523,853)
           
CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s)
Nine months ended January 31, 2017 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Total revenues $
 $80,428
 $641,322
 $(13,351) $708,399
Cost of revenues 
 47,514
 786,946
 (8,895) 825,565
Selling, general and administrative 
 14,905
 389,923
 (4,456) 400,372
Total operating expenses 
 62,419
 1,176,869
 (13,351) 1,225,937
Other income (expense), net (379,767) 17,011
 (24,601) 392,305
 4,948
Interest expense on external borrowings 
 (69,420) (606) 
 (70,026)
Loss from continuing operations before tax benefit (379,767) (34,400) (560,754) 392,305
 (582,616)
Income tax benefit (5,360) (14,695) (196,908) 
 (216,963)
Net loss from continuing operations (374,407) (19,705) (363,846) 392,305
 (365,653)
Net loss from discontinued operations 
 (8,733) (21) 
 (8,754)
Net loss (374,407) (28,438) (363,867) 392,305
 (374,407)
Other comprehensive loss (4,130) 
 (4,130) 4,130
 (4,130)
Comprehensive loss $(378,537) $(28,438) $(367,997) $396,435
 $(378,537)
           

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CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s)
As of January 31, 2018 H&R Block, Inc.
(Guarantor)

 Block Financial
(Issuer)

 Other
Subsidiaries

 Eliminations
 Consolidated
H&R Block

Cash & cash equivalents $
 $4,475
 $182,891
 $
 $187,366
Cash & cash equivalents - restricted 
 
 83,033
 
 83,033
Receivables, net 
 396,046
 395,572
 
 791,618
Income taxes receivable 3,250
 
 69,525
 
 72,775
Prepaid expenses and other current assets 
 2,908
 146,441
 
 149,349
Total current assets 3,250
 403,429
 877,462
 
 1,284,141
Property and equipment, net 
 814
 249,097
 
 249,911
Intangible assets, net 
 
 390,993
 
 390,993
Goodwill 
 
 504,789
 
 504,789
Deferred tax assets and income taxes receivable 
 20,427
 4,878
 
 25,305
Investments in subsidiaries 1,655,160
 
 67,690
 (1,722,850) 
Amounts due from affiliates 
 1,910,351
 2,335,670
 (4,246,021) 
Other noncurrent assets 
 66,497
 39,664
 
 106,161
Total assets $1,658,410
 $2,401,518
 $4,470,243
 $(5,968,871) $2,561,300
           
Accounts payable and accrued expenses $2,516
 $15,514
 $145,623
 $
 $163,653
Accrued salaries, wages and payroll taxes 
 954
 134,672
 
 135,626
Accrued income taxes and reserves for uncertain tax positions 
 
 164,246
 
 164,246
Current portion of long-term debt 
 
 1,015
 
 1,015
Deferred revenue and other current liabilities 
 29,052
 172,936
 
 201,988
Total current liabilities 2,516
 45,520
 618,492
 
 666,528
Long-term debt 
 2,279,368
 4,863
 
 2,284,231
Deferred tax liabilities and reserves for uncertain tax positions 18,293
 8,037
 175,054
 
 201,384
Deferred revenue and other noncurrent liabilities 
 903
 106,323
 
 107,226
Amounts due to affiliates 2,335,670
 
 1,910,351
 (4,246,021) 
Total liabilities 2,356,479
 2,333,828
 2,815,083
 (4,246,021) 3,259,369
Stockholders' equity (deficiency) (698,069) 67,690
 1,655,160
 (1,722,850) (698,069)
Total liabilities and stockholders' equity $1,658,410
 $2,401,518
 $4,470,243
 $(5,968,871) $2,561,300
           


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CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s)
As of January 31, 2017 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Cash & cash equivalents $
 $4,272
 $216,900
 $
 $221,172
Cash & cash equivalents - restricted 
 8,052
 62,114
 
 70,166
Receivables, net 
 422,034
 365,831
 
 787,865
Income taxes receivable 
 
 38,032
 
 38,032
Prepaid expenses and other current assets 
 3,217
 82,382
 
 85,599
Total current assets 
 437,575
 765,259
 
 1,202,834
Property and equipment, net 
 81
 282,277
 
 282,358
Intangible assets, net 
 
 434,720
 
 434,720
Goodwill 
 
 483,320
 
 483,320
Deferred tax assets and income taxes receivable 3,330
 54,777
 13,532
 
 71,639
Investments in subsidiaries 1,370,585
 
 80,699
 (1,451,284) 
Amounts due from affiliates 
 2,168,620
 2,166,873
 (4,335,493) 
Other noncurrent assets 
 67,619
 35,141
 
 102,760
Total assets $1,373,915
 $2,728,672
 $4,261,821
 $(5,786,777) $2,577,631
           
Accounts payable and accrued expenses $1,941
 $15,051
 $222,093
 $
 $239,085
Accrued salaries, wages and payroll taxes 
 461
 122,996
 
 123,457
Accrued income taxes and reserves for uncertain tax positions 
 
 7,537
 
 7,537
Current portion of long-term debt 
 
 942
 
 942
Deferred revenue and other current liabilities 
 33,872
 149,744
 
 183,616
Total current liabilities 1,941
 49,384
 503,312
 
 554,637
Long-term debt and line of credit borrowings 
 2,586,744
 5,878
 
 2,592,622
Deferred tax liabilities and reserves for uncertain tax positions 5,917
 10,786
 92,854
 
 109,557
Deferred revenue and other noncurrent liabilities 
 1,059
 120,572
 
 121,631
Amounts due to affiliates 2,166,873
 
 2,168,620
 (4,335,493) 
Total liabilities 2,174,731
 2,647,973
 2,891,236
 (4,335,493) 3,378,447
Stockholders' equity (deficiency) (800,816) 80,699
 1,370,585
 (1,451,284) (800,816)
Total liabilities and stockholders' equity $1,373,915
 $2,728,672
 $4,261,821
 $(5,786,777) $2,577,631
           




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CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s)
As of April 30, 2017 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Cash & cash equivalents $
 $4,486
 $1,006,845
 $
 $1,011,331
Cash & cash equivalents - restricted 
 8,060
 98,148
 
 106,208
Receivables, net 
 61,250
 101,525
 
 162,775
Prepaid expenses and other current assets 
 2,280
 63,445
 
 65,725
Total current assets 
 76,076
 1,269,963
 
 1,346,039
Property and equipment, net 
 78
 263,749
 
 263,827
Intangible assets, net 
 
 409,364
 
 409,364
Goodwill 
 
 491,207
 
 491,207
Deferred tax assets and income taxes receivable 5,587
 30,743
 47,398
 
 83,728
Investments in subsidiaries 2,158,234
 
 113,714
 (2,271,948) 
Amounts due from affiliates 
 1,493,195
 2,194,294
 (3,687,489) 
Other noncurrent assets 
 51,829
 48,114
 
 99,943
Total assets $2,163,821
 $1,651,921
 $4,837,803
 $(5,959,437) $2,694,108
           
Accounts payable and accrued expenses $2,086
 $14,218
 $200,724
 $
 $217,028
Accrued salaries, wages and payroll taxes 
 851
 183,005
 
 183,856
Accrued income taxes and reserves for uncertain tax positions 
 
 348,199
 
 348,199
Current portion of long-term debt 
 
 981
 
 981
Deferred revenue and other current liabilities 
 26,759
 162,457
 
 189,216
Total current liabilities 2,086
 41,828
 895,366
 
 939,280
Long-term debt 
 1,487,389
 5,628
 
 1,493,017
Deferred tax liabilities and reserves for uncertain tax positions 28,324
 8,037
 122,724
 
 159,085
Deferred revenue and other noncurrent liabilities 
 953
 162,656
 
 163,609
Amounts due to affiliates 2,194,294
 
 1,493,195
 (3,687,489) 
Total liabilities 2,224,704
 1,538,207
 2,679,569
 (3,687,489) 2,754,991
Stockholders' equity (deficiency) (60,883) 113,714
 2,158,234
 (2,271,948) (60,883)
Total liabilities and stockholders' equity $2,163,821
 $1,651,921
 $4,837,803
 $(5,959,437) $2,694,108
           

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CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS (in 000s)
Nine months ended January 31, 2018 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Net cash used in operating activities $
 $(353,081) $(1,004,620) $
 $(1,357,701)
Cash flows from investing:          
Capital expenditures 
 (794) (77,071) 
 (77,865)
Payments made for business acquisitions, net of cash acquired 
 
 (39,397) 
 (39,397)
Franchise loans funded 
 (20,080) (146) 
 (20,226)
Payments received on franchise loans 
 13,058
 333
 
 13,391
Intercompany borrowings (payments) 
 (427,473) (129,736) 557,209
 
Other, net 
 (9,039) 10,563
 
 1,524
Net cash used in investing activities 
 (444,328) (235,454) 557,209
 (122,573)
Cash flows from financing:          
Repayments of line of credit borrowings 
 (40,000) 
 
 (40,000)
Proceeds from line of credit borrowings 
 830,000
 
 
 830,000
Dividends paid (150,258) 
 
 
 (150,258)
Repurchase of common stock, including shares surrendered (7,746) 
 
 
 (7,746)
Proceeds from exercise of stock options 28,268
 
 
 
 28,268
Intercompany borrowings (payments) 129,736
 
 427,473
 (557,209) 
Other, net 
 (662) (28,260) 
 (28,922)
Net cash provided by financing activities 
 789,338
 399,213
 (557,209) 631,342
Effects of exchange rates on cash 
 
 1,792
 
 1,792
Net decrease in cash, cash equivalents and restricted cash 
 (8,071) (839,069) 
 (847,140)
Cash, cash equivalents and restricted cash, beginning of period 
 12,546
 1,104,993
 
 1,117,539
Cash, cash equivalents and restricted cash, end of period $
 $4,475
 $265,924
 $
 $270,399
           

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CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS (in 000s)
Nine months ended January 31, 2017 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 Eliminations
 
Consolidated
H&R Block

Net cash used in operating activities $
 $(420,319) $(989,540) $
 $(1,409,859)
Cash flows from investing:          
Principal payments on mortgage loans and sale of real estate owned, net 
 207,174
 
 
 207,174
Capital expenditures 
 (14) (73,910) 
 (73,924)
Payments made for business acquisitions, net of cash acquired 
 
 (52,825) 
 (52,825)
Franchise loans funded 
 (31,568) (220) 
 (31,788)
Payments received on franchise loans 
 20,605
 211
 
 20,816
Intercompany borrowings (payments) 
 (891,350) (461,916) 1,353,266
 
Other, net 
 (10,233) 5,522
 
 (4,711)
Net cash provided by (used in) investing activities 
 (705,386) (583,138) 1,353,266
 64,742
Cash flows from financing:          
Repayments of line of credit borrowings 
 (445,000) 
 
 (445,000)
Proceeds from line of credit borrowings 
 1,545,000
 
 
 1,545,000
Dividends paid (141,537) 
 
 
 (141,537)
Repurchase of common stock, including shares surrendered (322,782) 
 
 
 (322,782)
Proceeds from exercise of stock options 2,403
 
 
 
 2,403
Intercompany borrowings (payments) 461,916
 
 891,350
 (1,353,266) 
Other, net 
 
 373
 
 373
Net cash provided by financing activities 
 1,100,000
 891,723
 (1,353,266) 638,457
Effects of exchange rates on cash 
 
 (2,913) 
 (2,913)
Net decrease in cash, cash equivalents and restricted cash 
 (25,705) (683,868) 
 (709,573)
Cash, cash equivalents and restricted cash, beginning of period 
 38,029
 962,882
 
 1,000,911
Cash, cash equivalents and restricted cash, end of period $
 $12,324
 $279,014
 $
 $291,338
           



H&R Block, Inc. | Q3 FY2018 Form 10-Q
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ITEM 2.MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Our subsidiaries provide assistedOTHER – We are from time to time a party to litigation, arbitration and do-it-yourself (DIY) tax return preparation solutions through multiple channels (including in-person, online and mobile applications, and desktop software) and distribute H&R Block-branded financial products and services, including thoseother loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent others who may be similarly situated.
While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial partners, to the general public primarily in the U.S., Canada, Australia,position, results of operations, and their respective territories. Tax returns are either prepared by H&R Block tax professionals (in company-owned or franchise offices or virtually via the internet) or prepared and filed by our clients through our DIY tax solutions. We operate as a single segment that includes all of our continuing operations, which are designed to enable clients to obtain tax preparation and related services seamlessly.cash flows.
ITEM 2.    MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
RESULTS OF OPERATIONS
Operating Statistics (U.S. only)      
Nine months ended January 31,2018
 2017
 Change
 % Change
Tax returns prepared: (in 000s) (1)
        
Company-owned operations 1,424
 1,349
 75
 5.6 %
Franchise operations 736
 731
 5
 0.7 %
Total assisted 2,160
 2,080
 80
 3.8 %
         
Desktop 151
 155
 (4) (2.6)%
Online 1,126
 1,056
 70
 6.6 %
Total DIY Tax Software 1,277
 1,211
 66
 5.5 %
  

 

    
IRS Free File 94
 96
 (2) (2.1)%
Total U.S. returns 3,531
 3,387
 144
 4.3 %
         
Net Average Charge: (2)
        
Company-Owned Operations $235.57
 $226.96
 $8.61
 3.8 %
Franchise Operations (3)
 226.07
 219.26
 6.81
 3.1 %
Total DIY Tax Software 30.39
 30.35
 0.04
 0.1 %
         
As of January 31, 2018
 2017
 Change
 % Change
Tax offices:        
Company-owned offices 6,690
 6,650
 40
 0.6 %
Franchise offices 3,291
 3,386
 (95) (2.8)%
Total U.S. offices 9,981
 10,036
 (55) (0.5)%
         
(1)
An assisted tax return is defined as a current or prior year individual tax return that has been accepted and paid for by the client.  Also included are business returns. A DIY Tax software return is defined as a return that has been electronically filed and accepted by the IRS.  Also included are online returns paid and printed.
(2)
Net average charge is calculated as tax preparation fees divided by tax returns prepared. For DIY Tax Software, net average charge excludes IRS Free File.
(3)
Net average charge related to H&R Block Franchise Operations represents tax preparation fees collected by H&R Block franchisees divided by returns prepared in franchise offices. H&R Block will recognize a portion of franchise revenues as franchise royalties based on the terms of franchise agreements.

Our subsidiaries provide assisted and DIY tax preparation solutions through multiple channels (including in-person, online and mobile applications, virtual, and desktop software) and distribute H&R Block-branded products and services, including those of our bank partners, to the general public primarily in the U.S., Canada and Australia. Tax returns are either prepared by H&R Block tax professionals (in company-owned or franchise offices, virtually or via an internet review) or prepared and filed by our clients through our DIY tax solutions. We also offer small business solutions through our company-owned and franchise offices and online through Wave. We report a single segment that includes all of our continuing operations.
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Consolidated – Financial Results(in 000s, except per share amounts)
Three months ended September 30,20222021$ Change% Change
Revenues:
U.S. tax preparation and related services:
Assisted tax preparation$36,312 $33,607 $2,705 8.0 %
Royalties6,228 7,358 (1,130)(15.4)%
DIY tax preparation3,158 4,061 (903)(22.2)%
Refund Transfers1,284 1,665 (381)(22.9)%
Peace of Mind® Extended Service Plan24,770 24,836 (66)(0.3)%
Tax Identity Shield®5,167 5,153 14 0.3 %
Other9,360 9,745 (385)(4.0)%
Total U.S. tax preparation and related services:86,279 86,425 (146)(0.2)%
Financial services:
Emerald Card® and SpruceSM
11,612 28,258 (16,646)(58.9)%
Interest and fee income on Emerald AdvanceSM
614 479 135 28.2 %
Total financial services12,226 28,737 (16,511)(57.5)%
International58,834 58,325 509 0.9 %
Wave22,646 19,137 3,509 18.3 %
Total revenues$179,985 $192,624 $(12,639)(6.6)%
Compensation and benefits:
Field wages61,673 56,079 (5,594)(10.0)%
Other wages63,753 58,064 (5,689)(9.8)%
Benefits and other compensation34,832 25,450 (9,382)(36.9)%
160,258 139,593 (20,665)(14.8)%
Occupancy97,590 95,822 (1,768)(1.8)%
Marketing and advertising10,649 10,073 (576)(5.7)%
Depreciation and amortization33,624 35,715 2,091 5.9 %
Bad debt329 1,043 714 68.5 %
Other86,646 85,150 (1,496)(1.8)%
Total operating expenses389,096 367,396 (21,700)(5.9)%
Other income (expense), net3,611 284 3,327 1,171.5 %
Interest expense on borrowings(15,824)(22,830)7,006 30.7 %
Pretax loss(221,324)(197,318)(24,006)(12.2)%
Income tax benefit(53,957)(47,373)6,584 13.9 %
Net loss from continuing operations(167,367)(149,945)(17,422)(11.6)%
Net loss from discontinued operations(1,054)(1,656)602 36.4 %
Net loss$(168,421)$(151,601)$(16,820)(11.1)%
BASIC AND DILUTED LOSS PER SHARE:
Continuing operations$(1.05)$(0.84)$(0.21)(25.0)%
Discontinued operations(0.01)(0.01)— — %
Consolidated$(1.06)$(0.85)$(0.21)(24.7)%
Adjusted diluted EPS(1)
$(0.99)$(0.78)$(0.21)(26.9)%
EBITDA (1)
$(171,876)$(138,773)$(33,103)(23.9)%

(1)    All non-GAAP measures are results from continuing operations. See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.
Consolidated – Financial Results   (in 000s, except per share amounts) 
Three months ended January 31, 2018 2017 $ Change % Change
Revenues:        
U.S. assisted tax preparation fees $267,328
 $245,262
 $22,066
 9.0 %
U.S. royalties 45,420
 43,254
 2,166
 5.0 %
U.S. DIY tax preparation fees 31,322
 30,745
 577
 1.9 %
International revenues 12,308
 10,914
 1,394
 12.8 %
Revenues from Refund Transfers 50,770
 47,323
 3,447
 7.3 %
Revenues from Emerald Card® 16,125
 14,100
 2,025
 14.4 %
Revenues from Peace of Mind® Extended Service Plan 19,967
 18,135
 1,832
 10.1 %
Interest and fee income on Emerald Advance 31,075
 30,060
 1,015
 3.4 %
Other 14,111
 12,089
 2,022
 16.7 %
Total revenues 488,426
 451,882
 36,544
 8.1 %
         
Compensation and benefits:        
Field wages 156,027
 142,084
 13,943
 9.8 %
Other wages 50,717
 45,172
 5,545
 12.3 %
Benefits and other compensation 42,156
 36,167
 5,989
 16.6 %
  248,900
 223,423
 25,477
 11.4 %
Occupancy and equipment 107,731
 103,867
 3,864
 3.7 %
Marketing and advertising 64,209
 84,101
 (19,892) (23.7)%
Depreciation and amortization 48,488
 45,160
 3,328
 7.4 %
Provision for bad debt 29,191
 28,348
 843
 3.0 %
Supplies 4,950
 4,453
 497
 11.2 %
Other 82,230
 87,322
 (5,092) (5.8)%
Total operating expenses 585,699
 576,674
 9,025
 1.6 %
Other income (expense), net 1,028
 134
 894
 **
Interest expense on borrowings (24,560) (25,940) 1,380
 5.3 %
Pretax loss (120,805) (150,598) 29,793
 19.8 %
Income taxes (benefit) 122,120
 (49,386) (171,506) **
Net loss from continuing operations (242,925) (101,212) (141,713) (140.0)%
Net loss from discontinued operations (2,720) (3,302) 582
 17.6 %
Net loss $(245,645) $(104,514) $(141,131) (135.0)%
         
Basic and diluted loss per share:        
Continuing operations $(1.16) $(0.49) $(0.67) (136.7)%
Discontinued operations (0.02) (0.01) (0.01) (100.0)%
Consolidated $(1.18) $(0.50) $(0.68) (136.0)%
         
EBITDA from continuing operations (1)
 $(47,757) $(79,498) $31,741
 39.9 %
         
(1)
See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.
Three months ended January 31, 2018September 30, 2022 compared to January 31, 2017September 30, 2021
Revenues increased $36.5decreased $12.6 million, or 8.1%6.6%, from the prior year. U.S. assisted tax preparation feesrevenues increased $22.1$2.7 million, or 9.0%8.0%, primarily due to a 5.6% increase in tax return volumes and a 3.8% increase inhigher net average charge and slightly higher return volume in the current year. U.S. royalties increased $2.2royalty revenue decreased $1.1 million, or 5.0%15.4%, as we saw an increase in net average charge and royalties from our franchisees related to their offering of Refund Advance loans, while tax return volumes were essentially flat.
International revenues increased $1.4 million, or 12.8%, primarily due to higher volumesthe timing of tax returns and favorable exchange rates in our Canadian and Australian operations.

royalty incentives.
H&R Block, Inc. | Q3 FY2018 |Q1 FY2023 Form 10-Q
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Revenues from RTs increased $3.4Emerald Card and Spruce revenues decreased $16.6 million, or 7.3%58.9%, primarily due to a price increasethe IRS loading Child Tax Credits monthly to Emerald Cards® in retail office locations, whilethe prior year.
International tax preparation volumes increased in Australia, which was largely offset by the impacts of foreign currency exchange rates compared to the prior year. Wave revenues from Emerald Card transactions increased $2.0$3.5 million, or 14.4%18.3%, due primarily to higher fees and higher volumes from our Refund Advance offering.
Other revenues increased $2.0 million, or 16.7%, primarily due to increased units sold in prior years of tax identity protection services to our clients.small business payments processing volumes.
Total operating expenses increased $9.0$21.7 million, or 1.6%5.9%, from the prior year. Field wages increased $13.9$5.6 million, or 10%, due to higher field management wages and a bonus accrual adjustment in the prior year. Other wages increased $5.7 million, or 9.8%, primarily due to higher commission-basedcorporate wages resulting from higher tax return volumes. Other wages increased $5.5 million, or 12.3%, due to increased headcount primarily related to information technology resources.in the current year. Benefits and other compensation increased $6.0$9.4 million, or 16.6%36.9%, primarily due to higher employee insurance costs and higher payroll taxes onas a result of the increase in wages. Occupancy expense increased wages, along with higher stock-based compensation and medical liability reserves. Occupancy and equipment costs increased $3.9$1.8 million, or 3.7%1.8%, primarily due to higher office rent rates and an increase in the number of company-owned tax offices due to the acquisition of franchisees. Marketingcurrent year. Depreciation and advertisingamortization expense decreased $19.9$2.1 million, or 23.7%5.9%, due to the timinglower amortization of theseacquired intangibles.
Other operating expenses as certain expenses shifted to our fourth quarter. Depreciation and amortization increased $3.3$1.5 million, or 7.4%, primarily due to amortization resulting from acquisition of franchisee and competitor businesses.
Other expenses decreased $5.1 million, or 5.8%1.8%. The components of other expenses are as follows:
(in 000s)
Three months ended September 30,20222021$ Change% Change
Consulting and outsourced services$18,053 $25,857 $7,804 30.2 %
Bank partner fees(19)108 127 **
Client claims and refunds6,770 6,015 (755)(12.6)%
Employee and travel expenses6,068 4,290 (1,778)(41.4)%
Technology-related expenses25,915 20,325 (5,590)(27.5)%
Credit card/bank charges16,201 14,961 (1,240)(8.3)%
Insurance3,718 3,331 (387)(11.6)%
Legal fees and settlements2,286 3,042 756 24.9 %
Supplies3,395 2,823 (572)(20.3)%
Other4,259 4,398 139 3.2 %
$86,646 $85,150 $(1,496)(1.8)%
Three months ended January 31, 2018 2017 $ Change % Change
Consulting and outsourced services $23,515
 $28,505
 $(4,990) (17.5)%
Bank partner fees 24,239
 20,539
 3,700
 18.0 %
Client claims and refunds 7,282
 5,122
 2,160
 42.2 %
Employee travel and related expenses 12,849
 11,472
 1,377
 12.0 %
Credit card/bank charges 3,682
 3,567
 115
 3.2 %
Insurance (348) 3,898
 (4,246) **
Legal fees and settlements 703
 2,741
 (2,038) (74.4)%
Other 10,308
 11,478
 (1,170) (10.2)%
  $82,230
 $87,322
 $(5,092) (5.8)%
         
Consulting and outsourced services expense decreased $7.8 million, or 30.2%, due to lower call center expenses and data processing fees related to lower activity on Emerald Cards. Employee and travel expenses increased $1.8 million, or 41.4%, due to more travel in the current year. Technology-related expenses increased $5.6 million, or 27.5%, due to increased investments in information technology. Credit card and bank charges increased $1.2 million, or 8.3%, due to higher Wave small business payment processing fees.
Income taxesOther income (expense), net increased $171.5$3.3 million fromprimarily due to higher interest income as a result of higher interest rates. Interest expense on borrowings decreased $7.0 million, or 30.7%, due to the prior year. For the three months ended January 31, 2018, werepayment of our $500 million 5.500% Senior Notes in May 2022.
We recorded income tax expense of $122.1 million compared to an income tax benefit of $49.4$54.0 million in the current year compared to $47.4 million in the prior year. The effective tax rate for the three months ended January 31, 2017. This increase is primarily due to our provisional estimates of the impacts of the Tax Legislation in relation to the seasonality of our business. Income tax expense recorded during the three months ended January 31, 2018 includes $149.4 million related to the impacts of the Tax Legislation. See Item 1, note 7 to the consolidated financial statements for additional discussion.September 30, 2022, and 2021 was 24.4% and 24.0%, respectively.
Tax returns prepared in company-owned and franchise offices through February 28, 2018 increased 0.7% from the prior year. Our business is highly seasonal and results for the quarter ended January 31, as well as results for the period ended February 28, may not be indicative of results for the entire fiscal year.

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Consolidated – Financial Results   (in 000s, except per share amounts) 
Nine months ended January 31, 2018 2017 $ Change % Change
Revenues:        
U.S. assisted tax preparation fees $333,956
 $306,030
 $27,926
 9.1 %
U.S. royalties 59,395
 56,607
 2,788
 4.9 %
U.S. DIY tax preparation fees 38,811
 36,748
 2,063
 5.6 %
International revenues 100,659
 93,328
 7,331
 7.9 %
Revenues from Refund Transfers 54,721
 51,314
 3,407
 6.6 %
Revenues from Emerald Card® 40,292
 35,809
 4,483
 12.5 %
Revenues from Peace of Mind® Extended Service Plan 76,495
 67,855
 8,640
 12.7 %
Interest and fee income on Emerald Advance 32,333
 31,519
 814
 2.6 %
Other 30,420
 29,189
 1,231
 4.2 %
Total revenues 767,082
 708,399
 58,683
 8.3 %
         
Compensation and benefits:        
Field wages 261,866
 237,223
 24,643
 10.4 %
Other wages 140,637
 129,479
 11,158
 8.6 %
Benefits and other compensation 86,384
 82,619
 3,765
 4.6 %
  488,887
 449,321
 39,566
 8.8 %
Occupancy and equipment 311,335
 297,275
 14,060
 4.7 %
Marketing and advertising 82,875
 103,663
 (20,788) (20.1)%
Depreciation and amortization 136,878
 132,192
 4,686
 3.5 %
Provision for bad debt 33,429
 29,634
 3,795
 12.8 %
Supplies 12,052
 11,467
 585
 5.1 %
Other 200,072
 202,385
 (2,313) (1.1)%
Total operating expenses 1,265,528
 1,225,937
 39,591
 3.2 %
Other income (expense), net 3,259
 4,948
 (1,689) (34.1)%
Interest expense on borrowings (67,102) (70,026) 2,924
 4.2 %
Pretax loss (562,289) (582,616) 20,327
 3.5 %
Income tax benefit (43,234) (216,963) (173,729) (80.1)%
Net loss from continuing operations (519,055) (365,653) (153,402) (42.0)%
Net loss from discontinued operations (10,723) (8,754) (1,969) (22.5)%
Net loss $(529,778) $(374,407) $(155,371) (41.5)%
         
Basic and diluted loss per share:        
Continuing operations $(2.49) $(1.71) $(0.78) (45.6)%
Discontinued operations (0.05) (0.04) (0.01) (25.0)%
Consolidated $(2.54) $(1.75) $(0.79) (45.1)%
         
EBITDA from continuing operations (1)
 $(358,309) $(380,398) $22,089
 5.8 %
         
(1)
See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.
Nine months ended January 31, 2018 compared to January 31, 2017
Revenues increased $58.7 million, or 8.3%, from the prior year. U.S. assisted tax preparation fees increased $27.9 million, or 9.1%, primarily due to a 5.6% increase in tax return volumes and a 3.8% increase in net average charge. U.S. royalties increased $2.8 million, or 4.9%, as we saw an increase in net average charge and royalties from our franchisees related to their offering of Refund Advance loans, while tax return volumes were essentially flat. U.S. DIY fees increased $2.1 million, or 5.6%, primarily due to higher online tax return volumes.

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International revenues increased $7.3 million, or 7.9%, primarily due to higher volumes of tax returns and favorable exchange rates in our Australian operations.
Revenues from RTs increased $3.4 million, or 6.6%, primarily due to a price increase, while revenues from Emerald Card transactions increased $4.5 million, or 12.5%, primarily due to higher fees and interchange income.
Revenues from POM increased $8.6 million, or 12.7%, due to an increase in units sold in prior years and changes in the timing of forecasted claims.
Total operating expenses increased $39.6 million, or 3.2%, from the prior year. Field wages increased $24.6 million, or 10.4%, primarily due to higher commission-based wages resulting from higher tax return volumes and higher office labor in our Australian operations. Other wages increased $11.2 million, or 8.6%, due to increased headcount primarily related to information technology resources and inflationary increases in corporate support wages. Occupancy and equipment costs increased $14.1 million, or 4.7%, primarily due to higher rent rates and an increase in the number of company-owned tax offices due to the acquisition of franchisees. Marketing and advertising decreased $20.8 million, or 20.1%, due to the timing of these expenses, as certain expenses shifted to our fourth quarter. Bad debt expense increased $3.8 million primarily due to recoveries made on older EA balances in the prior year, partially offset by a reduction in the overall bad debt rate on current year balances.
Other expenses decreased $2.3 million, or 1.1%. The components of other expenses are as follows:
Nine months ended January 31, 2018 2017 $ Change % Change
Consulting and outsourced services $61,607
 $67,794
 $(6,187) (9.1)%
Bank partner fees 27,235
 23,682
 3,553
 15.0 %
Client claims and refunds 33,647
 31,500
 2,147
 6.8 %
Employee travel and related expenses 29,284
 29,478
 (194) (0.7)%
Credit card/bank charges 10,904
 8,492
 2,412
 28.4 %
Insurance 6,765
 11,587
 (4,822) (41.6)%
Legal fees and settlements 8,600
 7,468
 1,132
 15.2 %
Other 22,030
 22,384
 (354) (1.6)%
  $200,072
 $202,385
 $(2,313) (1.1)%
         
The income tax benefit decreased $173.7 million compared to the prior year to $43.2 million primarily due to our provisional estimates of the impacts of the Tax Legislation in relation to the seasonality of our business. The income tax benefit recorded during the nine months ended January 31, 2018 includes $149.4 million of additional tax expense related to the impacts of the Tax Legislation.
We currently estimate that our annual effective tax rate for fiscal year 2018 will be in a range of approximately 6% to 9%. While we believe we have identified all material implications the Tax Legislation is expected to have on our financial statements and were able to record a reasonable estimate of the impacts as provisional amounts as of and for the nine months ended January 31, 2018, we are continuing to evaluate the impacts of the Tax Legislation and do not consider these provisional estimates to be final. The final impacts may differ from the estimates provided, and could have a material impact on our financial statements. Given the significant complexity of the Tax Legislation, we anticipate changes may result due to further analyzing the impact of the provisions on our federal and state estimates. In addition, anticipated guidance from the IRS about implementing the Tax Legislation and the potential for additional guidance from the SEC or the FASB related to the Tax Legislation, may cause these estimates to be adjusted. See Item 1, note 7 to the consolidated financial statements for additional discussion.
FINANCIAL CONDITION
These comments should be read in conjunction with the consolidated balance sheets and consolidated statements of cash flows included in Part 1, Item 1.1.
CAPITAL RESOURCES AND LIQUIDITY
OVERVIEW – Our primary sources of capital and liquidity include cash from operations (including changes in working capital), draws on our 2017 CLOC, and issuances of debt. We use our sources of liquidity primarily to fund working capital, service and repay debt, pay dividends, repurchase shares of our common stock, and acquire businesses.

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Our operations are highly seasonal and substantially all of our revenues and cash flow are generated during the period from February through April.April in a typical year. Therefore, we normally require the use of cash to fund losses fromand working capital needs, periodically resulting in a working capital deficit, during the months of May through January, andJanuary. We typically relyhave relied on available cash balances from the prior tax season and borrowings to meet our off-season liquidity needs.
Given the likely availability of a number of liquidity options discussed herein, we believe that, in the absence of any unexpected developments, our existing sources of capital as of January 31, 2018September 30, 2022 are sufficient to meet our operating, investing and financing needs.
DISCUSSION OF CONSOLIDATED STATEMENTS OF CASH FLOWS – The following table summarizes our statements of cash flows for the ninethree months ended January 31, 2018September 30, 2022 and 2017.2021. See Item 1 for the complete consolidated statements of cash flows for these periods.
(in 000s)
Three months ended September 30,20222021
Net cash used in:
Operating activities$(321,666)$(312,624)
Investing activities(37,358)(19,453)
Financing activities(246,893)(217,322)
Effects of exchange rates on cash(13,422)(3,959)
Net decrease in cash and cash equivalents, including restricted balances$(619,339)$(553,358)
  (in 000s) 
Nine months ended January 31, 2018
 2017
Net cash provided by (used in):    
Operating activities $(1,357,701) $(1,409,859)
Investing activities (122,573) 64,742
Financing activities 631,342
 638,457
Effects of exchange rates on cash 1,792
 (2,913)
Net change in cash, cash equivalents and restricted cash $(847,140) $(709,573)
     
Operating Activities.Cash used in operations decreased,totaled $321.7 million for the three months ended September 30, 2022 compared to $312.6 million in the prior year period. The change is primarily due to changesthe timing of receivables collections and an increase in tax balances resulting from the Tax Legislation and prior year settlement payments related to representation and warranty claims,our net loss, partially offset by the receipt of an increased loss forincome tax receivable in the period.current year.
Investing Activities. Cash used in investing activities totaled $122.6 million for the nine months ended January 31, 2018 compared to cash provided of $64.7 million in the prior year period. This change resulted primarily from cash received from our portfolio of mortgage loans in the prior year, which was sold in fiscal year 2017.
Financing Activities. Cash provided by financing activities totaled $631.3$37.4 million for the ninethree months ended January 31, 2018September 30, 2022 compared to $638.5$19.5 million in the prior year period. ThisThe change resultedis primarily from lower borrowings on our CLOCdue to payments to acquire businesses in the current year.
Financing Activities. Cash used in financing activities totaled $246.9 million for the three months ended September 30, 2022 compared to $217.3 million in the prior year andperiod. The change is due to higher share repurchases in the prior year period.current year.
CASH REQUIREMENTS
Dividends and Share Repurchases. Returning capital to shareholders in the form of dividends and the repurchase of outstanding shares is, and has historically been, a significant component of our capital allocation plan.
We have consistently paid quarterly dividends. Dividends paid totaled $150.343.1 million and $141.549.0 million for the ninethree months ended January 31, 2018September 30, 2022 and 2017,2021, respectively. Although we have historically paid dividends and plan to continue to do so, there can be no assurances that circumstances will not change in the future that could affect our ability or decisions to pay dividends.
In August 2022, the Board of Directors approved a $1.25 billion share repurchase program, effective through fiscal year 2025. During the three months ended September 30, 2022, we repurchased $219.8 million of our common stock at an average price of $44.60 per share. In the prior year period, we repurchased $165.8 million of our common stock at an average price of $24.37 per share. Our current share repurchase program has remaining authorization of $1.03 billion which is effective through June 2025.
Share repurchases may be effectuated through open market transactions, some of which may be effectuated under SEC Rule 10b5-1. The Company may cancel, suspend, or extend the period for the purchase of shares at any time. Any repurchases will be funded primarily through available cash and cash from operations. Although we may continue to repurchase shares, there is no assurance that we will purchase up to the full Board authorization.
H&R Block, Inc. |Q1 FY2023 Form 10-Q
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Capital Investment. Capital expenditures totaled $77.9$16.2 million and $73.9$15.6 million for the ninethree months ended January 31, 2018September 30, 2022 and 2017,2021, respectively. Our capital expenditures relate primarily to recurring improvements to retail offices, as well as investments in computers, software and related assets. In addition to our capital expenditures, we also made payments to acquire businesses. We acquired franchisee and competitor businesses totaling $39.4$16.5 million and $52.8$4.3 million forduring the ninethree months ended January 31, 2018September 30, 2022 and 2017,2021, respectively. See Item 1, note 5 for additional information on our acquisitions.
FINANCING RESOURCES Our 2017The CLOC has capacity up to $2.0$1.5 billion and is scheduled to expire in September 2022.June 2026. Proceeds under the 2017 CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with our 2017 CLOC covenants and had anno outstanding balance of $790.0 millionunder our CLOC and amounts available to borrow were limited by the debt-to-EBITDA covenant to approximately $1.47 billion as of January 31, 2018. See Item 1, note 5 to the consolidated financial statements for discussion of the Senior Notes and our 2017 CLOC.

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September 30, 2022.
The following table provides ratings for debt issued by Block Financial LLC (Block Financial) as of January 31, 2018September 30, 2022 and AprilJune 30, 2017:
2022:
As ofSeptember 30, 2022June 30, 2022
Short-termLong-termOutlookShort-termLong-termOutlook
Moody'sP-3Baa3PositiveP-3Baa3Stable
S&PA-2BBBStableA-2BBBStable
As ofJanuary 31, 2018April 30, 2017
Short-termLong-termOutlookShort-termLong-termOutlook
Moody'sP-3Baa3StableP-3Baa3Stable
S&PA-2BBBStableA-2BBBNegative
Other than as described above, there have been no material changes in our borrowings from those reported as of AprilJune 30, 20172022 in our Annual Report to Shareholders on Form 10-K.
CASH AND OTHER ASSETS – As of January 31, 2018,September 30, 2022, we held cash and cash equivalents, excluding restricted amounts, of $187.4$322.8 million, including $94.4$127.4 million held by our foreign subsidiaries. We received $100.6 million of our federal income tax receivable subsequent to September 30, 2022.
Foreign Operations. Seasonal borrowing needs of our Canadian operations are typically funded by our U.S. operations. To mitigate foreign currency exchange rate risk, we sometimes enter into foreign exchange forward contracts. There were no forward contracts outstanding as of January 31, 2018.September 30, 2022.
We do not currently intend to repatriate any non-borrowed funds held by our foreign subsidiaries.subsidiaries in a manner that would trigger a material tax liability.
The impact of changes in foreign exchange rates during the period on our international cash balances resulted in an increasea decrease of $1.8$13.4 million during the ninethree months ended January 31, 2018 compared toSeptember 30, 2022 and in a decrease of $2.9$4.0 million induring the prior year.three months ended September 30, 2021.
CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTSIn connection with our agreement with BofI, we are required to purchase a 90% participation interest, at par, in all EAs originated by our lending partner. At January 31, 2018, the principal balance of purchased participation interests totaled $345.0 million.
As discussed further in Item 1, note 9 to the consolidated financial statements, we have provided limited guarantees under our Refund Advance Program Agreement of up to $10 million related to loans to clients prior to the IRS accepting electronic filing, with additional limited guarantees for the remaining loans, up to $57 million in the aggregate, which would cover certain incremental loan losses.
There have been no other material changes in our contractual obligations and commercial commitments from those reported as of April 30, 2017in our June 30, 2022 Annual Report to Shareholders on Form 10-K.
SUMMARIZED GUARANTOR FINANCIAL STATEMENTS – Block Financial is a 100% owned subsidiary of H&R Block, Inc. Block Financial is the Issuer and H&R Block, Inc. is the full and unconditional Guarantor of our Senior Notes, CLOC and other indebtedness issued from time to time.
REGULATORY ENVIRONMENT The Tax Legislation, which was signed into lawfollowing table presents summarized financial information for H&R Block, Inc. (Guarantor) and Block Financial (Issuer) on December 22, 2017, includes major changesa combined basis after intercompany eliminations and excludes investments in and equity earnings in non-guarantor subsidiaries.
SUMMARIZED BALANCE SHEET - GUARANTOR AND ISSUER(in 000s)
As ofSeptember 30, 2022June 30, 2022
Current assets$50,399 $38,922 
Noncurrent assets1,682,102 1,698,242 
Current liabilities106,679 75,855 
Noncurrent liabilities1,497,818 1,495,732 
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Q1 FY2023 Form 10-Q| H&R Block, Inc.

SUMMARIZED STATEMENTS OF OPERATIONS - GUARANTOR AND ISSUER(in 000s)
Three months ended September 30, 2022Twelve months ended June 30, 2022
Total revenues$13,420 $199,683 
Income from continuing operations before income taxes771 44,404 
Net income from continuing operations3,490 41,979 
Net income2,437 35,007 
The table above reflects $1.6 billion of non-current intercompany receivables due to the U.S. federal income taxationIssuer from non-guarantor subsidiaries as of individualsSeptember 30, 2022 and corporations. For a discussion of the impact of the corporate tax law changes includedJune 30, 2022.
REGULATORY ENVIRONMENT
As previously disclosed, in the Tax Legislation on our consolidated financial statements, see Item 1, note 7 to the consolidated financial statements. With respect to the individual income tax changes within the Tax Legislation, we do not anticipate any material impact to our business or our consolidated financial position, results of operations, or cash flows for fiscal year 2018. We are continuing to evaluate the impact, which may be material, that the individual income tax changes in the Tax Legislation could have on our business and consolidated financial position, results of operations, and cash flows in the fiscal year ending April 30, 2019 and beyond.
On November 17, 2017 the Consumer Financial Protection Bureau (CFPB) officially published its final rule changing the regulation ofregulating certain consumer credit products including payday loans, vehicle title loans, and high-cost installment loans (the “Payday Rule”).(Payday Rule), which the CFPB later limited by removing the mandatory underwriting provisions. Certain limited provisions of the Payday Rule became effective on January 16,in 2018, but most provisions do not becomewere scheduled to go into effect in 2019. Litigation in a federal district court in Texas had stayed that effective date, but on August 31, 2021 the judge in that litigation ruled in favor of the CFPB. The plaintiffs appealed, and, on October 14, 2021, the United States Court of Appeals for the Fifth Circuit extended the compliance deadline until Augustafter the appeal is resolved. On October 19, 2019. However, on January 16, 2018,2022, the appellate court found that the funding mechanism for the CFPB stated its intention to engage in a rulemaking process so thatwas unconstitutional and vacated the Payday Rule; however, the CFPB may reconsidertake further action to challenge this ruling.
We are unsure whether, when, or in what form the Payday Rule. Given this development,Rule will go into effect. Though we do not currently expect the Payday Rule will be revised. Depending on the outcome of that rulemaking process, which may include the Payday Rule becoming effective in its current form, the Payday Rule mayto have a material adverse impact on the EA product, our business, and our consolidated financial position, results of operations, and cash flows. We will continue to analyze the potential impact on the Company as the CFPB’s rulemaking process progresses.

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On October 5, 2016, the CFPB released its final rule regulating certain prepaid products (the “Prepaid Card Rule”). The Prepaid Card Rule was scheduled to take effect on April 1, 2018. However, on January 25, 2018, the CFPB amended the Prepaid Card Rule and extended the general effective date until April 1, 2019. Once effective, the Prepaid Card Rule will apply to the H&R Block Emerald Prepaid MasterCard®AdvanceSM, but we do not believe the rule will apply to the EA or Refund Advance products because they are non-covered separate credit products. The Prepaid Card Rule, among other things: (i) requires consumer disclosures to be made prior to acquiring a prepaid account; (ii) requires periodic statements or online access to specified account information; and (iii) requires online posting of the Cardholder Agreement and submission of new and revised Cardholder Agreements to the CFPB. We are continuing to assess the impact of these changes on the H&R Block Emerald Prepaid MasterCard®, but we do not currently expect that the Prepaid Card Rule will have a material adverse effect on our business, or our consolidated financial position, results of operations, and cash flows.flows, we will continue to monitor and analyze the potential impact of any further developments on the Company.
There have been no other material changes in our regulatory environment from what was reported as of April 30, 2017 in our June 30, 2022 Annual Report to Shareholders on Form 10-K.
NON-GAAP FINANCIAL INFORMATION
Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business.
We make adjustments for certain non-GAAP financial measures related to amortization of intangibles from acquisitions and goodwill impairments. We may consider whether other significant items that arise in the future should be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations.operations, adjusted EBITDA from continuing operations, adjusted diluted earnings per share from continuing operations, free cash flow and free cash flow yield. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.
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The following is a reconciliation of net loss to EBITDA from continuing operations, which is a non-GAAP financial measure:
(in 000s)
Three months ended September 30,
20222021
Net loss - as reported$(168,421)$(151,601)
Discontinued operations, net1,054 1,656 
Net loss from continuing operations - as reported(167,367)(149,945)
Add back:
Income tax benefit(53,957)(47,373)
Interest expense15,824 22,830 
Depreciation and amortization33,624 35,715 
(4,509)11,172 
EBITDA from continuing operations$(171,876)$(138,773)
The following is a reconciliation of our results from continuing operations to net loss:our adjusted results from continuing operations, which is a non-GAAP financial measure:
(in 000s, except per share amounts)
Three months ended September 30,
20222021
Net loss from continuing operations - as reported$(167,367)$(149,945)
Adjustments:
Amortization of intangibles related to acquisitions (pretax)12,696 14,870 
Tax effect of adjustments (1)
(3,221)(3,635)
Adjusted net loss from continuing operations$(157,892)$(138,710)
Diluted loss per share from continuing operations - as reported$(1.05)$(0.84)
Adjustments, net of tax0.06 0.06 
Adjusted diluted loss per share from continuing operations$(0.99)$(0.78)
        (in 000s)
  Three months ended January 31, Nine months ended January 31,
  2018
 2017
 2018
 2017
Net loss - as reported $(245,645) $(104,514) $(529,778) $(374,407)
Discontinued operations, net 2,720
 3,302
 10,723
 8,754
Net loss from continuing operations - as reported (242,925) (101,212) (519,055) (365,653)
Add back:        
Income taxes of continuing operations 122,120
 (49,386) (43,234) (216,963)
Interest expense of continuing operations 24,560
 25,940
 67,102
 70,026
Depreciation and amortization of continuing operations 48,488
 45,160
 136,878
 132,192
  195,168
 21,714
 160,746
 (14,745)
EBITDA from continuing operations $(47,757) $(79,498) $(358,309) $(380,398)
         
(1)Tax effect of adjustments is the difference between the tax provision calculated on a GAAP basis and on an adjusted non-GAAP basis.
FORWARD-LOOKING INFORMATION
This report and other documents filed with the Securities and Exchange Commission (SEC)SEC may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could," "may" or other similar expressions. Forward-looking statements provide management's current expectations

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or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, stock repurchase,share repurchases, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management's plans or objectives for future operations, services or products, or descriptions of assumptions underlying any of the above. They may also include the expected impact of the coronavirus (COVID–19) pandemic, including, without limitation, the impact on economic and financial markets, the Company's capital resources and financial condition, future expenditures, potential regulatory actions, such as extensions of tax filing deadlines or other related relief, changes in consumer behaviors and modifications to the Company's operations relating thereto.
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All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law.
By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive, operational and regulatory factors, many of which are beyond the Company's control. In addition, factors that may cause the Company’s actual effective tax rate to differ from estimates include the Company’s actual results from operations compared to current estimates, future discrete items, changes in interpretations and assumptions the Company has made, guidance from the IRS, SEC, or the FASB about the Tax Legislation, and future actions of the Company.Company, and increases in applicable tax rates in jurisdictions where the Company operates. Investors should understand that it is not possible to predict or identify all such factors and, consequently, should not consider any such list to be a complete set of all potential risks or uncertainties.
Details about risks, uncertainties and assumptions that could affect various aspects of our business are included throughout our Annual Report on Form 10-K for the fiscal year ended AprilJune 30, 20172022 and are also described from time to time in other filings with the SEC. Investors should carefully consider all of these risks, and should pay particular attention to Item 1A, "Risk Factors," and Item 7 under "Critical Accounting Policies" of our Annual Report on Form 10-K for the fiscal year ended AprilJune 30, 2017 and Item 1A, Risk Factors in any subsequently-filed Quarterly Reports on Form 10-Q.2022.
ITEM 3.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
ITEM 3.     QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
There have been no material changes in our market risks from those reported at April 30, 2017in our June 30, 2022 Annual Report to Shareholders on Form 10-K.
ITEM 4.     CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES – As of the end of the period covered by this Form 10-Q, management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)). Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING – There were no changes during the last fiscal quarterthree months ended September 30, 2022 that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II    OTHER INFORMATION
ITEM 1.     LEGAL PROCEEDINGS
For a description of our material pending legal proceedings, see discussion in Part I, Item 1, note 109 to the consolidated financial statements.
ITEM 1A.    RISK FACTORS
Except as described in Part I, Item 2, Regulatory Environment, thereThere have been no material changes in our risk factors from those reported at April 30, 2017 in our June 30, 2022 Annual Report to Shareholders on Form 10-K.

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ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
A summary of our purchases of H&R Block common stock during the third quarter of fiscal year 2018three months ended September 30, 2022 is as follows:
(in 000s, except per share amounts)
Total Number of
Shares Purchased
(1)
Average
Price Paid
per Share
Total Number of Shares
Purchased as Part of
Publicly Announced Plans 
or Programs
(2)
Maximum Dollar Value of
Shares that May Yet Be
Purchased Under the Plans 
or Programs
(2)
July 1 - July 312 $36.77  $ 
August 1 - August 311,021 $45.88 684 $1,218,409 
September 1 - September 304,245 $44.33 4,243 $1,030,304 
5,268 $44.63 4,927 
(in 000s, except per share amounts) 
  
Total Number of
Shares Purchased
(1)

 Average
Price Paid
per Share

 
Total Number of Shares
Purchased as Part of
Publicly Announced Plans 
or Programs
(2)

 
Maximum Dollar Value of
Shares that May Yet Be
Purchased Under the Plans 
or Programs
(2)

November 1 - November 30 
 $
 
 $1,183,190
December 1 - December 31 3
 $27.22
 
 $1,183,190
January 1 - January 31 3
 $26.69
 
 $1,183,190
  6
 $26.80
 
  
         
(1)We purchased approximately 341 thousand shares in connection with funding employee income tax withholding obligations arising upon the lapse of restrictions on restricted share units.
(2)In August 2022, we announced that our Board of Directors approved a $1.25 billion share repurchase program, effective through June 2025.
(1)
We purchased approximately 6 thousand shares in connection with funding employee income tax withholding obligations arising upon the lapse of restrictions on restricted shares and restricted share units.
(2)
In September 2015, we announced that our Board of Directors approved a $3.5 billion share repurchase program, effective through June 2019.
ITEM 3.    DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.    MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5.    OTHER INFORMATION
None.
ITEM 6.     EXHIBITS
The following exhibits are numbered in accordance with the Exhibit Table of Item 601 of Regulation S-K:

12.1
10.1
12.2
10.2
31.1
22
31.1
31.2
32.1
32.2
101.INSInline XBRL Instance Document
- the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCHInline XBRL Taxonomy Extension Schema
101.CAL
101.CALInline XBRL Extension Calculation Linkbase
101.LAB
101.LABInline XBRL Taxonomy Extension Label Linkbase
101.PRE
101.PREInline XBRL Taxonomy Extension Presentation Linkbase
101.DEF
101.DEFInline XBRL Taxonomy Extension Definition Linkbase
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
H&R BLOCK, INC.
H&R BLOCK, INC.
/s/ Jeffrey J. Jones II
Jeffrey J. Jones II
President and Chief Executive Officer
March 7, 2018November 3, 2022
/s/ Tony G. Bowen
Tony G. Bowen
Chief Financial Officer
March 7, 2018November 3, 2022
/s/ Kellie J. Logerwell
Kellie J. Logerwell
Chief Accounting Officer
March 7, 2018November 3, 2022


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