UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q
(Mark One)
xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 20192020
or
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to


Commission File Number 001-36243
Hilton Worldwide Holdings Inc.
(Exact name of registrant as specified in its charter)

Delaware27-4384691
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
7930 Jones Branch Drive, Suite 1100, McLean, VA22102
(Address of Principal Executive Offices)(Zip Code)


Registrant’s telephone number, including area code: (703) 883-1000

N/A
(Former name, former address and former fiscal year, if changed since last report)


Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading symbol(s)Name of each exchange on which registered
Common Stock, $0.01 par value per shareHLTNew York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨


Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No ¨


Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act:

Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting
Large accelerated filer x
Accelerated filer ¨
Non-accelerated filer ¨
Smaller reporting company ¨
Emerging growth company¨

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange
Act. ¨


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ¨ No x


The number of shares outstanding of the registrant's common stock, par value $0.01 per share, as of April 24, 201930, 2020 was 291,062,641.

277,261,486.




HILTON WORLDWIDE HOLDINGS INC.
FORM 10-Q TABLE OF CONTENTS


Page No.
PART IFINANCIAL INFORMATION
Page No.
PART IFINANCIAL INFORMATION
Item 1.Financial Statements
Item 2.Management's Discussion and Analysis of Financial Condition and Results of Operations
Item 3.Quantitative and Qualitative Disclosures About Market Risk
Item 4.Controls and Procedures
PART IIOTHER INFORMATION
Item 1.Legal Proceedings
Item 1A.Risk Factors
Item 2.Unregistered Sales of Equity Securities and Use of Proceeds
Item 3.Defaults Upon Senior Securities
Item 4.Mine Safety Disclosures
Item 5.Other Information
Item 6.Exhibits
Signatures




1


PART I. FINANCIAL INFORMATION


Item 1. Financial Statements


HILTON WORLDWIDE HOLDINGS INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in millions, except share data)
March 31,December 31,
20202019
(unaudited)
ASSETS
Current Assets:
Cash and cash equivalents$1,734  $538  
Restricted cash and cash equivalents71  92  
Accounts receivable, net of allowance for credit losses of $55 and $441,111  1,261  
Prepaid expenses138  130  
Other95  72  
Total current assets (variable interest entities $75 and $100)
3,149  2,093  
Intangibles and Other Assets:
Goodwill5,146  5,159  
Brands4,867  4,877  
Management and franchise contracts, net734  780  
Other intangible assets, net353  421  
Operating lease right-of-use assets770  867  
Property and equipment, net356  380  
Deferred income tax assets116  100  
Other297  280  
Total intangibles and other assets (variable interest entities $185 and $179)
12,639  12,864  
TOTAL ASSETS$15,788  $14,957  
LIABILITIES AND EQUITY (DEFICIT)
Current Liabilities:
Accounts payable, accrued expenses and other$1,460  $1,703  
Current maturities of long-term debt41  37  
Current portion of deferred revenues242  332  
Current portion of liability for guest loyalty program477  799  
Total current liabilities (variable interest entities $48 and $64)
2,220  2,871  
Long-term debt9,455  7,956  
Operating lease liabilities966  1,037  
Deferred revenues929  827  
Deferred income tax liabilities750  795  
Liability for guest loyalty program1,437  1,060  
Other935  883  
Total liabilities (variable interest entities $243 and $260)
16,692  15,429  
Commitments and contingencies see Note 14
Equity (Deficit):
Preferred stock, $0.01 par value; 3,000,000,000 authorized shares, NaN issued or outstanding as of March 31, 2020 and December 31, 2019—  —  
Common stock, $0.01 par value; 10,000,000,000 authorized shares, 334,072,979 issued and 277,152,629 outstanding as of March 31, 2020 and 333,159,770 issued and 278,985,125 outstanding as of December 31, 2019  
Treasury stock, at cost; 56,920,350 shares as of March 31, 2020 and 54,174,645 shares as of December 31, 2019(4,462) (4,169) 
Additional paid-in capital10,443  10,489  
Accumulated deficit(5,999) (5,965) 
Accumulated other comprehensive loss(899) (840) 
Total Hilton stockholders' deficit(914) (482) 
Noncontrolling interests10  10  
Total deficit(904) (472) 
TOTAL LIABILITIES AND EQUITY (DEFICIT)$15,788  $14,957  
 March 31, December 31,
20192018
 (unaudited)  
ASSETS   
Current Assets:   
Cash and cash equivalents$382
 $403
Restricted cash and cash equivalents79
 81
Accounts receivable, net of allowance for doubtful accounts of $43 and $421,102
 1,150
Prepaid expenses140
 160
Other173
 189
Total current assets (variable interest entities  $84 and $90)
1,876
 1,983
Intangibles and Other Assets:   
Goodwill5,162
 5,160
Brands4,872
 4,869
Management and franchise contracts, net841
 872
Other intangible assets, net408
 415
Operating lease right-of-use assets916
 
Property and equipment, net412
 367
Deferred income tax assets146
 90
Other220
 239
Total intangibles and other assets (variable interest entities  $179 and $178)
12,977
 12,012
TOTAL ASSETS$14,853
 $13,995
LIABILITIES AND EQUITY   
Current Liabilities:   
Accounts payable, accrued expenses and other$1,679
 $1,549
Current maturities of long-term debt35
 16
Current portion of deferred revenues323
 350
Current portion of liability for guest loyalty program757
 700
Total current liabilities (variable interest entities  $55 and $56)
2,794
 2,615
Long-term debt7,330
 7,266
Operating lease liabilities1,103
 
Deferred revenues830
 826
Deferred income tax liabilities850
 898
Liability for guest loyalty program987
 969
Other851
 863
Total liabilities (variable interest entities  $257 and $263)
14,745
 13,437
Commitments and contingencies - see Note 14

 

Equity:   
Preferred stock, $0.01 par value; 3,000,000,000 authorized shares, none issued or outstanding as of March 31, 2019 and December 31, 2018
 
Common stock, $0.01 par value; 10,000,000,000 authorized shares, 332,869,893 issued and 291,720,450 outstanding as of March 31, 2019 and 332,105,163 issued and 294,815,890 outstanding as of December 31, 20183
 3
Treasury stock, at cost; 41,149,443 shares as of March 31, 2019 and 37,289,273 shares as of December 31, 2018(2,921) (2,625)
Additional paid-in capital10,374
 10,372
Accumulated deficit(6,558) (6,417)
Accumulated other comprehensive loss(798) (782)
Total Hilton stockholders' equity100
 551
Noncontrolling interests8
 7
Total equity108
 558
TOTAL LIABILITIES AND EQUITY$14,853
 $13,995


See notes to condensed consolidated financial statements.

2



HILTON WORLDWIDE HOLDINGS INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in millions, except per share data)
(unaudited)
Three Months Ended
March 31,
20202019
Revenues
Franchise and licensing fees$339  $382  
Base and other management fees60  80  
Incentive management fees23  55  
Owned and leased hotels210  312  
Other revenues23  26  
655  855  
Other revenues from managed and franchised properties1,265  1,349  
Total revenues1,920  2,204  
Expenses
Owned and leased hotels239  298  
Depreciation and amortization91  84  
General and administrative60  107  
Impairment losses112  —  
Other expenses14  20  
516  509  
Other expenses from managed and franchised properties1,336  1,383  
Total expenses1,852  1,892  
Operating income68  312  
Interest expense(94) (98) 
Gain on foreign currency transactions —  
Other non-operating income, net—   
Income (loss) before income taxes(17) 218  
Income tax benefit (expense)35  (59) 
Net income18  159  
Net income attributable to noncontrolling interests—  (1) 
Net income attributable to Hilton stockholders$18  $158  
Earnings per share:
Basic$0.06  $0.54  
Diluted$0.06  $0.54  
Cash dividends declared per share$0.15  $0.15  
 Three Months Ended
 March 31,
 2019 2018
Revenues   
Franchise and licensing fees

$382
 $331
Base and other management fees80
 77
Incentive management fees55
 55
Owned and leased hotels312
 334
Other revenues26
 23
 855
 820
Other revenues from managed and franchised properties1,349
 1,254
Total revenues2,204
 2,074
    
Expenses   
Owned and leased hotels298
 320
Depreciation and amortization84
 82
General and administrative107
 104
Other expenses20
 14
 509
 520
Other expenses from managed and franchised properties1,383
 1,275
Total expenses1,892
 1,795
    
Operating income312
 279
    
Interest expense(98) (83)
Gain on foreign currency transactions
 11
Other non-operating income, net4
 14

   
Income before income taxes218
 221
    
Income tax expense(59) (58)
    
Net income159
 163
Net income attributable to noncontrolling interests(1) (2)
Net income attributable to Hilton stockholders$158
 $161
    
Earnings per share:   
Basic$0.54
 $0.51
Diluted$0.54
 $0.51
    
Cash dividends declared per share$0.15
 $0.15


See notes to condensed consolidated financial statements.

3



HILTON WORLDWIDE HOLDINGS INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(in millions)
(unaudited)
Three Months Ended
March 31,
20202019
Net income$18  $159  
Other comprehensive income (loss), net of tax benefit (expense):
Currency translation adjustment, net of tax of $8 and $(8)(24) (3) 
Pension liability adjustment, net of tax of $— and $(1)  
Cash flow hedge adjustment, net of tax of $13 and $5(36) (15) 
Total other comprehensive loss(59) (16) 
Comprehensive income (loss)(41) 143  
Comprehensive income attributable to noncontrolling interests—  (1) 
Comprehensive income (loss) attributable to Hilton stockholders$(41) $142  
 Three Months Ended
 March 31,
 2019 2018
Net income$159
 $163
Other comprehensive income (loss), net of tax benefit (expense):   
Currency translation adjustment, net of tax of $(8) and $1(3) 32
Pension liability adjustment, net of tax of $(1) and $—2
 1
Cash flow hedge adjustment, net of tax of $5 and $(10)(15) 28
Total other comprehensive income (loss)(16) 61
    
Comprehensive income143
 224
Comprehensive income attributable to noncontrolling interests(1) (2)
Comprehensive income attributable to Hilton stockholders$142
 $222


See notes to condensed consolidated financial statements.

4



HILTON WORLDWIDE HOLDINGS INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in millions)
(unaudited)
Three Months Ended
March 31,
20202019
Operating Activities:  
Net income$18  $159  
Adjustments to reconcile net income to net cash provided by operating activities:
Amortization of contract acquisition costs  
Depreciation and amortization  91  84  
Impairment losses112  —  
Gain on foreign currency transactions(9) —  
Share-based compensation(12) 34  
Deferred income taxes(37) (26) 
Contract acquisition costs(11) (15) 
Working capital changes and other(31) 121  
Net cash provided by operating activities129  364  
Investing Activities:  
Capital expenditures for property and equipment(12) (23) 
Capitalized software costs(17) (19) 
Other(18) (2) 
Net cash used in investing activities(47) (44) 
Financing Activities:  
Borrowings1,690  375  
Repayment of debt(205) (336) 
Dividends paid(42) (44) 
Repurchases of common stock(296) (296) 
Share-based compensation tax withholdings and other(47) (42) 
Net cash provided by (used in) financing activities1,100  (343) 
Effect of exchange rate changes on cash, restricted cash and cash equivalents  (7) —  
Net increase (decrease) in cash, restricted cash and cash equivalents1,175  (23) 
Cash, restricted cash and cash equivalents, beginning of period  630  484  
Cash, restricted cash and cash equivalents, end of period  $1,805  $461  
Supplemental Disclosures:  
Cash paid during the year:
Interest$94  $71  
Income taxes, net of refunds50  13  
 Three Months Ended
 March 31,
 2019 2018
Operating Activities:   
Net income$159
 $163
Adjustments to reconcile net income to net cash provided by operating activities:   
Amortization of contract acquisition costs7
 7
Depreciation and amortization84
 82
Gain on foreign currency transactions
 (11)
Share-based compensation34
 28
Deferred income taxes(26) (37)
Contract acquisition costs(15) (14)
Working capital changes and other121
 25
Net cash provided by operating activities364
 243
Investing Activities:   
Capital expenditures for property and equipment(23) (10)
Capitalized software costs(19) (15)
Other(2) (1)
Net cash used in investing activities(44) (26)
Financing Activities:   
Borrowings375
 
Repayment of debt(336) (14)
Dividends paid(44) (47)
Repurchases of common stock(296) (110)
Tax withholdings on share-based compensation(42) (40)
Net cash used in financing activities(343) (211)
    
Effect of exchange rate changes on cash, restricted cash and cash equivalents
 7
Net increase (decrease) in cash, restricted cash and cash equivalents(23) 13
Cash, restricted cash and cash equivalents, beginning of period484
 670
Cash, restricted cash and cash equivalents, end of period$461
 $683
    
Supplemental Disclosures:   
Cash paid during the year:   
Interest$71
 $72
Income taxes, net of refunds13
 9


See notes to condensed consolidated financial statements.

5



HILTON WORLDWIDE HOLDINGS INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)


Note 1: Organization and Basis of Presentation


Organization

Hilton Worldwide Holdings Inc. (the "Parent," or together with its subsidiaries, "Hilton," "we," "us," "our" or the "Company"), a Delaware corporation, is one of the largest hospitality companies in the world and is engaged in managing, franchising, owning and leasing hotels and resorts, and licensing its brands and intellectual property ("IP"). As of March 31, 2019,2020, we managed, franchised, owned or leased 5,7576,162 hotels and resorts, including timeshare properties, totaling 923,110977,939 rooms in 113118 countries and territories.

Note 2: Basis of Presentation and Summary of Significant Accounting Policies


Basis of Presentation


The accompanying condensed consolidated financial statements for the three months ended March 31, 20192020 and 20182019 have been prepared in accordance with United States ("U.S.") generally accepted accounting principles ("GAAP") and are unaudited. We have condensed or omitted certain information and footnote disclosures normally included in financial statements presented in accordance with GAAP. Although we believe the disclosures made are adequate to prevent the information presented from being misleading, these financial statements should be read in conjunction with the consolidated financial statements and notes thereto in our Annual Report on Form 10-K for the fiscal year ended December 31, 2018. Certain prior year amounts in our condensed consolidated balance sheets have been reclassified to conform to current year presentation.2019.


The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and, accordingly, ultimate results could differ from those estimates. Additionally, interim results are not necessarily indicative of full year performance. In particular, the crisis related to the novel coronavirus ("COVID-19") had a material adverse impact on our results for the three months ended March 31, 2020, and we expect it to continue to have a material adverse impact on our results. As such, this interim period, as well as upcoming periods, are unlikely to be comparable to past performance or indicative of future performance. In our opinion, the accompanying condensed consolidated financial statements reflect all adjustments, including normal recurring items, considered necessary for a fair presentation of the interim periods. All material intercompany transactions have been eliminated in consolidation.


Summary of Significant Accounting Policies

Our significant accounting policies are detailed in Note 2: "Basis of Presentation and Summary of SignificantRecently Issued Accounting Policies" in our Annual Report on Form 10-K forPronouncements

In June 2016, the fiscal year ended December 31, 2018. On January 1, 2019, we adopted the requirements ofFinancial Accounting Standards Board issued Accounting Standards Update ("ASU") No. 2016-022016-13 ("ASU 2016-02"2016-13"), LeasesFinancial Instruments – Credit Losses (Topic 842)326): Measurement of Credit Losses on Financial Instruments, which significantly changes how entities account for credit losses for most financial assets and the significant accounting policiescertain other instruments that changed asare not measured at fair value through net income. On January 1, 2020, we adopted ASU 2016-13 and subsequent ASUs issued to clarify its application, on a prospective basis, and recognized a $10 million cumulative adjustment, net of taxes, to accumulated deficit. As a result of the adoption, are set forth below.

Leases

We determine if a contract is or contains a lease at the inception of the contract, and we classify that lease as a finance lease if it meets certain criteria or as an operating lease when it does not. We reassess if a contract is or contains a leasing arrangement upon modification of the contract. For a contract in which we are a lessee that contains fixed payments for both lease and non-lease components, we have elected to account for the components as a single lease component, as permitted.

At the commencement date of a lease, we recognize a lease liability for future fixed lease payments and a right-of-use ("ROU") asset representing our right to use the underlying asset during the lease term. The lease liability is initially measured as the present value of the future fixed lease payments that will be made over the lease term. The lease term includes lessee options to extend the lease and periods occurring after a lessee early termination option, only to the extent it is reasonably certain that we will exercise such extension options and not exercise such early termination options, respectively. The future fixed lease payments are discounted using the rate implicit in the lease, if available, or our incremental borrowing rate. Our incremental borrowing rate is estimated on a portfolio basis and incorporates lease term, currency risk, credit risk and an adjustment for collateral. Upon adoption of ASU 2016-02, we elected to use the remaining lease term as of January 1, 2019 in our estimation of the applicable discount rate for leases that were in place at adoption. For the initial measurement of the lease liability for leases commencing after January 1, 2019, we use the discount rate as of the commencement date of the lease, incorporating the entire lease term. Additionally, we elected not to recognize leases with lease terms of 12 months or less at the commencement date in our consolidated balance sheets. Current maturities and long-term portions of operating lease liabilities are classified as accounts payable, accrued expenses and other and operating lease liabilities, respectively, and current maturities and long-term portions of finance lease liabilities are classified as current maturities of long-term debt and long-term debt, respectively, in our consolidated balance sheets.


The ROU asset is measured at the amount of the lease liability with adjustments, if applicable, for lease prepayments made prior to or at lease commencement, initial direct costs incurred by us and lease incentives. We evaluate the carrying value of ROU assets if there are indicators of impairment, and we perform the analysis with the review of the recoverability of the related asset group. If the carrying value of the asset group is determined to not be recoverable and is in excess of the estimated fair value, we record an impairment loss in our consolidated statements of operations. ROU assets of operating leases are classified as operating lease right-of-use assets and ROU assets of finance leases are classified as property and equipment, net in our consolidated balance sheets.

Our operating leases require: (i) fixed lease payments, or minimum payments, as contractually stated in the lease agreement; (ii) variable lease payments, which, for our hotels, are generally based on a percentage of the underlying asset's revenues or are dependent on changes in an index; or (iii) lease payments equal to the greater of the fixed or variable lease payments. In addition, we may be required to pay some, or all, of the capital costs for furniture, equipment and leasehold improvements in a hotel property that we lease during the term of the lease. For operating leases, lease expense relating to fixed payments is recognized on a straight-line basis over the lease term and lease expense relating to variable payments is expensed as incurred, with amounts recognized in owned and leased hotel expenses and general and administrative expenses in our consolidated statements of operations. For finance leases, the amortization of the asset is recognized over the shorter of the lease term or useful life of the underlying asset within depreciation and amortization expense and other expenses from managed and franchised properties in our consolidated statements of operations. The interest expense related to finance leases, including any variable lease payments, is recognized in interest expense in our consolidated statements of operations.

Recently Issued Accounting Pronouncements

In August 2018, the Financial Accounting Standards Board ("FASB") issued ASU No. 2018-15 ("ASU 2018-15"), Intangibles – Goodwill and Other – Internal-use Software (Subtopic 350-40): Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract. This ASU aligns guidance for capitalizing implementation costs incurred in a cloud computing arrangement that is a service contract with guidance for capitalizing implementation costs to develop or obtain internal-use software. Capitalized implementation costs will be amortized over the term of the arrangement and presented in the same line item in the statement of operations as the fees associated with the service contract. We elected, as permitted by the standard, to early adopt ASU 2018-05 on a prospective basis as of January 1, 2019. The adoption did not have a material effect on our condensed consolidated financial statements.

In February 2016, the FASB issued ASU 2016-02, which supersedes existing guidance on accounting for leases in Leases (Topic 840) and generally requires all leases, including operating leases, to be recognized in the statement of financial position of lessees as ROU assets and lease liabilities, with certain practical expedients available. Subsequent to ASU 2016-02, the FASB issued related ASUs, including ASU No. 2018-11 ("ASU 2018-11"), Leases (Topic 842): Targeted Improvements, which provides for another transition methodconsider forecasted business conditions, in addition to current business conditions and historical collection activity, in calculating our allowance for credit losses on accounts receivable. The cumulative adjustment to accumulated deficit that we recognized upon adoption of this ASU did not include the modified retrospective approach required byimpact of the COVID-19 crisis as a forecasted business condition. By applying ASU 2016-02. This option allows entities to initially apply the new leases standard2016-13 at the adoption date, and recognize a cumulative adjustment to the opening balance of retained earnings in the period of adoption.

As described above, we adopted ASU 2016-02 on January 1, 2019 and applied the package of practical expedients included therein, as well as utilized the transition method included in ASU 2018-11. By applying ASU 2016-02 at the adoption date, as opposed to at the beginning of the earliest period presented, the presentation of financial informationcredit losses for periods prior to January 1, 2019 remain2020 remains unchanged and in accordance with LeasesReceivables (Topic 840)310). On January 1, 2019, we recognized a $256 million cumulative adjustment to accumulated deficit, net of taxes of $81 million related to a decrease to our deferred liability, as a result of the impairment of ROU assets that occurred in periods prior to the adoption date.




6


Note 3: Revenues from Contracts with Customers


Contract Liabilities


The following table summarizes the activity of our contract liabilities, which are classified as a component of current and long-term deferred revenues, during the three months ended March 31, 2019:2020:

 (in millions)
Balance as of December 31, 2018$1,060
Cash received in advance and not recognized as revenue(1)
106
Revenue recognized(1)
(57)
Other(2)
(46)
Balance as of March 31, 2019$1,063
____________
(1)
Primarily related to Hilton Honors, our guest loyalty program.(in millions)
Balance as of December 31, 2019 $1,041 
Cash received in advance and not recognized as revenue(1)
106 
Revenue recognized(1)
(54)
Other(2)
Primarily the result(10)
Balance as of changes in estimated transaction prices for our performance obligations related to points issued under Hilton Honors, which had no effect on revenues.March 31, 2020$1,083 

____________
(1)Primarily related to Hilton Honors, our guest loyalty program, which included $40 million for revenue recognized.
(2)Primarily the result of changes in estimated transaction prices for our performance obligations related to points issued under Hilton Honors, which had no effect on revenues.

We recognized revenues that were previously deferred as contract liabilities of $60$57 million duringduring the three months ended March 31, 2018.2019.


Performance Obligations


As of March 31, 2019,2020, we had $459$423 million of deferred revenues related tofor unsatisfied performance obligations related to Hilton Honors that will be recognized as revenues when the points are redeemed, which we estimate will occur over approximately the next two to three years. Additionally, we had $604$660 million of deferred revenues for unsatisfied performance obligations related to application, initiation and licensing fees, which are expected to be recognized as revenues in future periods over the terms of the related contracts.


Note 4: Consolidated Variable Interest Entities


As of March 31, 20192020 and December 31, 2018,2019, we consolidated three2 variable interest entities ("VIEs"): two entities that lease hotel properties and one management company.properties. We consolidated these VIEs since we are the primary beneficiaries of them as we havebeneficiary, having the power to direct the activities that most significantly affect their economic performance. Additionally, we have the obligation to absorb their losses and the right to receive benefits that could be significant to them. The assets of our consolidated VIEs are only available to settle the obligations of the respective entities. Our condensed consolidated balance sheets included the assets and liabilities of these entities, which primarily comprised the following:

March 31, December 31,March 31,December 31,
2019 201820202019
(in millions)(in millions)
Cash and cash equivalents$66
 $71
Cash and cash equivalents$62  $81  
Property and equipment, net69
 68
Property and equipment, net71  69  
Deferred income tax assets52
 53
Deferred income tax assets51  48  
Other non-current assets58
 58
Other non-current assets62  61  
Accounts payable, accrued expenses and other41
 41
Accounts payable, accrued expenses and other32  49  
Long-term debt(1)
201
 205
Long-term debt(1)
193  194  
Other long-term liabilities15
 15
Other long-term liabilities17  17  
____________
(1)
Includes finance lease liabilities of $183 million and $187
(1)Includes finance lease liabilities of $175 million and $177 million as of March 31, 2019 and December 31, 2018, respectively.

During the three months ended March 31, 2020 and December 31, 2019, and 2018, werespectively.

We did not provide any financial or other support to any consolidated VIEs that we were not previously contractually required to provide.provide during the three months ended March 31, 2020 and 2019, and we are not aware of any future obligations to do so.




7


Note 5: AmortizingFinite-Lived Intangible Assets


AmortizingFinite-lived intangible assets were as follows:
 March 31, 2019
 Gross Carrying Value Accumulated Amortization Net Carrying Value
 (in millions)
Management and franchise contracts:     
Management and franchise contracts recorded at Merger(1)
$2,231
 $(1,917) $314
Contract acquisition costs542
 (108) 434
Development commissions109
 (16) 93
 $2,882
 $(2,041) $841
      
Other intangible assets:     
Leases(1)
$290
 $(165) $125
Capitalized software costs522
 (339) 183
Hilton Honors(1)
338
 (242) 96
Other(1)
38
 (34) 4
 $1,188
 $(780) $408


March 31, 2020
Gross Carrying ValueAccumulated AmortizationNet Carrying Value
(in millions)
Management and franchise contracts:
Management and franchise contracts recorded at Merger(1)
$2,156  $(2,009) $147  
Contract acquisition costs602  (126) 476  
Development commissions and other131  (20) 111  
$2,889  $(2,155) $734  
Other intangible assets:
Leases(1)(2)
$144  $(83) $61  
Capitalized software costs642  (425) 217  
Hilton Honors(1)
337  (262) 75  
$1,123  $(770) $353  

December 31, 2018December 31, 2019
Gross Carrying Value Accumulated Amortization Net Carrying ValueGross Carrying ValueAccumulated AmortizationNet Carrying Value
(in millions)(in millions)
Management and franchise contracts:     Management and franchise contracts:
Management and franchise contracts recorded at Merger(1)
$2,228
 $(1,873) $355
Management and franchise contracts recorded at Merger(1)
$2,163  $(1,974) $189  
Contract acquisition costs525
 (101) 424
Contract acquisition costs604  (121) 483  
Development commissions108
 (15) 93
Development commissions and otherDevelopment commissions and other127  (19) 108  
$2,861
 $(1,989) $872
$2,894  $(2,114) $780  
     
Other intangible assets:     Other intangible assets:
Leases(1)
$288
 $(161) $127
Leases(1)
$290  $(176) $114  
Capitalized software costs503
 (321) 182
Capitalized software costs625  (399) 226  
Hilton Honors(1)
338
 (236) 102
Hilton Honors(1)
338  (257) 81  
Other(1)
38
 (34) 4
Other(1)
34  (34) —  
$1,167
 $(752) $415
$1,287  $(866) $421  
____________
(1)
Represents intangible assets that were initially recorded at their fair value as part of the October 24, 2007 transaction whereby we became a wholly owned subsidiary of affiliates of The Blackstone Group L.P (the "Merger").

(1)Represents intangible assets that were initially recorded at their fair value as part of the October 24, 2007 transaction whereby we became a wholly owned subsidiary of affiliates of The Blackstone Group Inc. (the "Merger").
(2)We recognized impairment losses during the three months ended March 31, 2020 that reduced the gross carrying value of our leases intangible asset by $138 million, the accumulated amortization by $92 million and the net carrying value by $46 million. See Note 7: "Fair Value Measurements" for additional information.

Amortization of our amortizingfinite-lived intangible assets was as follows:

Three Months EndedThree Months Ended
March 31,March 31,
2019 201820202019
(in millions)(in millions)
Recognized in depreciation and amortization expense(1)
$70
 $69
Recognized in depreciation and amortization expense(1)
$77  $70  
Recognized as a reduction of franchise and licensing fees and base and other management fees7
 7
Recognized as a reduction of franchise and licensing fees and base and other management fees  
____________
(1)
Includes amortization expense of $51 million for the three months ended March 31, 2019 and 2018 associated with assets that were initially recorded at their fair value at the time of the Merger.

(1)Includes amortization expense of $49 million and $51 million for the three months ended March 31, 2020 and 2019, respectively, associated with assets that were initially recorded at their fair value at the time of the Merger.



8


We estimate future amortization of our amortizingfinite-lived intangible assets as of March 31, 20192020 to be as follows:

Recognized in Depreciation and Amortization ExpenseRecognized as a Reduction of Franchise and Licensing Fees and Base and Other Management Fees
Year(in millions)
2020 (remaining)$197  $21  
2021126  28  
202297  26  
202358  25  
202412  25  
Thereafter121  351  
$611  $476  

 Recognized in Depreciation and Amortization Expense Recognized as a Reduction of Franchise and Licensing Fees and Base and Other Management Fees
Year(in millions)
2019 (remaining)$212
 $20
2020240
 25
2021102
 25
202271
 23
202352
 22
Thereafter138
 319
 $815
 $434

Note 6: Debt


Long-term debt balances, including obligations for finance leases, and associated interest rates and maturities as of March 31, 2019,2020, were as follows:

March 31,December 31,

March 31, December 31,20202019

2019 2018(in millions)

(in millions)
Senior secured revolving credit facility with a weighted average rate of 2.06%, due 2024Senior secured revolving credit facility with a weighted average rate of 2.06%, due 2024$1,690  $195  
Senior secured term loan facility with a rate of 2.70%, due 2026Senior secured term loan facility with a rate of 2.70%, due 20262,619  2,619  
Senior notes with a rate of 4.250%, due 2024$1,000
 $1,000
Senior notes with a rate of 4.250%, due 20241,000  1,000  
Senior notes with a rate of 4.625%, due 2025900
 900
Senior notes with a rate of 4.625%, due 2025900  900  
Senior notes with a rate of 5.125%, due 20261,500
 1,500
Senior notes with a rate of 5.125%, due 20261,500  1,500  
Senior notes with a rate of 4.875%, due 2027600
 600
Senior notes with a rate of 4.875%, due 2027600  600  
Senior secured revolving credit facility with a rate of 3.98%, due 202150
 
Senior secured term loan facility with a rate of 4.24%, due 20233,119
 3,119
Finance lease liabilities with an average rate of 5.84%, due 2019 to 2030255
 225
Senior notes with a rate of 4.875%, due 2030Senior notes with a rate of 4.875%, due 20301,000  1,000  
Finance lease liabilities with a weighted average rate of 5.74%, due 2020 to 2030Finance lease liabilities with a weighted average rate of 5.74%, due 2020 to 2030249  245  
Other debt with a rate of 3.08% due 202617
 17
Other debt with a rate of 3.08% due 202618  17  

7,441
 7,361
9,576  8,076  
Less: unamortized deferred financing costs and discount(76) (79)Less: unamortized deferred financing costs and discount  (80) (83) 
Less: current maturities of long-term debt(1)
(35) (16)
Less: current maturities of long-term debt(1)
(41) (37) 

$7,330
 $7,266
$9,455  $7,956  
____________
(1)
Represents current maturities of finance lease liabilities.

(1)Represents current maturities of finance lease liabilities.
The 4.250% Senior Notes due 2024 (the "2024 Senior Notes"), the 4.625% Senior Notes due 2025 (the "2025 Senior Notes"), the 5.125% Senior Notes due 2026 (the "2026 Senior Notes") and the 4.875% Senior Notes due 2027 (the "2027 Senior Notes")
In April 2020, we issued $1.0 billion aggregate principal amount of senior notes, which are guaranteed on a senior unsecured basis by the Parent and substantially all of its direct and indirect wholly owned domestic subsidiaries that are themselves not issuersoutstanding as of the applicable seriesdate of senior notes.this report, in addition to the other long-term debt balances above. See Note 15: "Condensed Consolidating Guarantor Financial Information""Subsequent Events" for additional information.


Our senior secured credit facilities consist of the $1.0a $1.75 billion senior secured revolving credit facility (the "Revolving Credit Facility") and thea senior secured term loan facility (the "Term Loans"). The obligations of our senior secured credit facilities are unconditionally and irrevocably guaranteed by the Parent and substantially all of its direct and indirect wholly owned domestic subsidiaries.

As a precautionary measure in order to increase our cash position and preserve financial flexibility in light of current uncertainty in the global markets resulting from the COVID-19 pandemic, we fully drew down on our Revolving Credit Facility during the three months ended March 31, 2020, and, as of March 31, 2019, in addition2020, had outstanding borrowings of $1.69 billion, after giving effect to the $50$60 million outstanding under the Revolving Credit Facility, we had $59 million of letters of credit outstanding, resulting inoutstanding.

9


The 4.250% Senior Notes due 2024 (the "2024 Senior Notes"), the 4.625% Senior Notes due 2025 (the "2025 Senior Notes"), the 5.125% Senior Notes due 2026 (the "2026 Senior Notes"), the 4.875% Senior Notes due 2027 (the "2027 Senior Notes") and the 4.875% Senior Notes due 2030 ("2030 Senior Notes") are collectively referred to as the Senior Notes and are jointly and severally guaranteed on a senior unsecured basis by the Parent and substantially all of its direct and indirect wholly owned domestic subsidiaries that are themselves not an available borrowing capacity underissuer of the Revolving Credit Facilityapplicable series of $891 million. Subsequent to March 31, 2019, we drew an additional net $125 million under the Revolving Credit Facility.senior notes.




The contractual maturities of our long-term debt as of March 31, 20192020 were as follows:

Year(in millions)
2020 (remaining)$41  
202133  
202223  
202321  
20242,712  
Thereafter6,746  
$9,576  

Year(in millions)
2019 (remaining)$27
202032
202174
202218
20233,139
Thereafter4,151
 $7,441

Note 7: Fair Value Measurements


We did not electEstimates of the fair value measurement option for anyvalues of our financial instruments and nonfinancial assets or liabilities. were determined using available market information and appropriate valuation methods. Considerable judgment is necessary to interpret market data and develop the estimated fair values.

The fair values of certain financial instruments and the hierarchy level we used to estimate the fair values are shown below; thebelow:

March 31, 2020
Hierarchy Level
Carrying ValueLevel 1Level 2Level 3
(in millions)
Assets:
Cash equivalents$1,385  $—  $1,385  $—  
Restricted cash equivalents10  —  10  —  
Liabilities:
Long-term debt(1)
9,229  4,671  —  4,134  
Interest rate swaps92  —  92  —  

December 31, 2019
Hierarchy Level
Carrying ValueLevel 1Level 2Level 3
(in millions)
Assets:
Cash equivalents$117  $—  $117  $—  
Restricted cash equivalents32  —  32  —  
Liabilities:
Long-term debt(1)
7,731  5,230  —  2,834  
Interest rate swaps37  —  37  —  
____________
(1)The carrying values include unamortized deferred financing costs and discount. The carrying values and fair values of financial instruments not included in these tables are estimated to be equal to their carrying values as of March 31, 2019exclude finance lease liabilities and December 31, 2018:other debt.
 March 31, 2019
   Hierarchy Level
 Carrying Value Level 1 Level 2 Level 3
 (in millions)
Assets:       
Cash equivalents$20
 $
 $20
 $
Restricted cash equivalents17
 
 17
 
Liabilities:       
Long-term debt(1)
7,093
 4,047
 
 3,162
Interest rate swaps4
 
 4
 

 December 31, 2018
   Hierarchy Level
 Carrying Value Level 1 Level 2 Level 3
 (in millions)
Assets:       
Cash equivalents$87
 $
 $87
 $
Restricted cash equivalents18
 
 18
 
Interest rate swaps16
 
 16
 
Liabilities:       
Long-term debt(1)
7,040
 3,809
 
 3,039
____________
(1)
The carrying values include unamortized deferred financing costs and discount. The carrying values and fair values exclude finance lease liabilities and other debt.


We measure our interest rate swaps at fair value, which werewas estimated using a discounted cash flow analysis that reflects the contractual terms of the interest rate swaps, including the period to maturity, and uses observable market-based inputs of similar instruments, including interest rate curves, as applicable. Our interest rate swaps are included in other non-current assets or other long-term liabilities in our condensed consolidated balance sheets dependingsheets.

10


The estimated fair values of our nonfinancial assets that were measured at fair value on a non-recurring basis during the three months ended March 31, 2020 were as follows:

Carrying ValueImpairment Losses
Fair Value(1)
(in millions)
Other intangible assets, net(2)
$46  $(46) $—  
Operating lease right-of-use assets(2)
86  (45) 41  
Property and equipment, net(2)
29  (21)  
____________
(1)Fair value measurements using significant Level 3 unobservable inputs.
(2)Related to certain hotel properties under operating and finance leases in our ownership segment.

We assessed recoverability of the assets included in the table above using estimates of undiscounted net cash flows, and concluded that the carrying values of the assets were not fully recoverable. We then estimated the fair value of these assets using discounted cash flow analyses, which included an estimate of the impact of the COVID-19 pandemic on each leased property based on the expected recovery term. Estimated stabilized growth rates after the recovery period ranged from 1.7 percent to 4.8 percent, and discount rates ranged from 7.0 percent to 12.0 percent, with the weighted average, based on relative impairment losses, for both inputs being at the lower end of each of the ranges. The stabilized growth rates after recovery and discount rates used for the fair value of the derivatives.assets reflect the risk profile of the underlying cash flows and the individual markets where the assets are located, and are not necessarily indicative of our hotel portfolio as a whole.


The fair values of financial instruments not included in these tables are estimated to be equal to their carrying values as of March 31, 2020 and December 31, 2019.

Note 8: Leases


We lease hotel properties, land, corporate office space and equipment used at hotels and corporate offices, with our most significant lease liabilities related to hotel properties. As of March 31, 2019,2020, we leased 5352 hotels under operating leases and six6 hotels under finance leases, two2 of which were the liabilities of consolidated VIEs and were non-recourse to us. Our hotel leases expire at various dates, with varying renewal and termination options. During the three months ended March 31, 2020, we recognized $45 million and $2 million of impairment losses related to certain operating and finance lease right-of-use ("ROU") assets, respectively, included in impairment losses in our condensed consolidated statement of operations; see Note 7: "Fair Value Measurements" for additional information.


Supplemental balance sheet information related to leases as of March 31, 2019 was as follows:

March 31,December 31,
20202019
(dollars in millions)
Operating leases:
Operating lease right-of-use assets$770  $867  
Accounts payable, accrued expenses and other146  133  
Operating lease liabilities966  1,037  
Finance leases:
Property and equipment, net$52  $52  
Current maturities of long-term debt41  37  
Long-term debt208  208  
Weighted average remaining lease term:
Operating leases12.7 years12.8 years
Finance leases8.2 years8.6 years
Weighted average discount rate:
Operating leases3.77 %3.76 %
Finance leases5.74 %5.83 %

11

 
(dollars
 in millions)
Operating leases: 
Operating lease right-of-use assets$916
Accounts payable, accrued expenses and other131
Operating lease liabilities1,103
Finance leases: 
Property and equipment, net$55
Current maturities of long-term debt35
Long-term debt220
  
Weighted average remaining lease term: 
Operating leases13.3 years
Finance leases9.2 years
Weighted average discount rate: 
Operating leases3.74%
Finance leases5.84%


The components of lease expense for the three months ended March 31, 2019 were as follows:

Three Months Ended
March 31,
20202019
(in millions)(in millions)
Operating lease expense for fixed payments$37
Operating lease expense for fixed payments$35  $37  
Finance lease expense: Finance lease expense:
Amortization of ROU assets8
Amortization of ROU assets  
Interest on lease liabilities4
Interest on lease liabilities  
Variable lease expense(1)
19
Variable lease expense(1)
 19  
____________
(1)
(1)Includes amounts related to operating leases and interest payments on finance leases.

Lease expense for our operating leases for the year ended December 31, 2018 included $225 million of fixed lease expense and $142 million of variable lease expense.interest payments on finance leases.


Supplemental cash flow information related to leases was as follows:

Three Months Ended
March 31,
20202019
(in millions)
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$29  $48  
Financing cash flows from finance leases10  11  
ROU assets obtained in exchange for lease liabilities in non-cash transactions:
Operating leases(1)
 —  
Finance leases11  42  
____________
(1)Amount was less than $1 million for the three months ended March 31, 2019 was as follows:2019.
 (in millions)
Cash paid for amounts included in the measurement of lease liabilities: 
Operating cash flows from operating leases$48
Financing cash flows from finance leases11
ROU assets obtained in exchange for lease liabilities in non-cash transactions: 
Operating leases(1)

Finance leases42
____________
(1)
Amount is less than $1 million.






Our future minimum lease payments as of March 31, 20192020 were as follows:

Operating
Leases
Finance
Leases
Year(in millions)
2020 (remaining)$142  $44  
2021169  45  
2022139  36  
2023124  30  
2024103  30  
Thereafter758  135  
Total minimum lease payments1,435  320  
Less: imputed interest(323) (71) 
Total lease liabilities$1,112  $249  

 Operating
Leases
 Finance
Leases
Year(in millions)
2019 (remaining)$132
 $38
2020174
 45
2021160
 36
2022136
 29
2023121
 29
Thereafter889
 162
Total minimum lease payments1,612
 339
Less: imputed interest(378) (84)
Total lease liabilities$1,234
 $255

Note 9: Income Taxes


At the end of each quarter, we estimate the effective income tax rate expected to be applied for the full year.year to ordinary income, which excludes discrete items. Discrete items that were recognized during the three months ended March 31, 2020 included impairment losses and the vesting of certain share-based compensation awards, which provided us with tax benefits. The effective income tax rate for the full year is determined by the level and composition of income (loss) before income taxes, excluding discrete items as discussed above, which is subject to federal, state, local and foreign income taxes. The Company's forecast includes losses for the full year in many foreign jurisdictions. For certain foreign jurisdictions, we expect to have net operating losses ("NOLs"), which we expect to be utilized in future periods. However, as future utilization of NOLs reduces foreign taxes paid, we expect U.S. foreign tax credits to be reduced, thereby reducing or eliminating the tax benefit of the NOLs on a global basis. Because of the reduced global tax benefit of NOLs in these specific jurisdictions, our effective income tax rate estimate is lower than the combined U.S. statutory rate. Due to forecasted losses before income taxes for the full year, the Company is forecasting an overall tax benefit.

12


We file income tax returns, including returns for our subsidiaries, with federal, state, local and foreign tax jurisdictions. We are under regular and recurring audit by the IRSInternal Revenue Service ("IRS") and other taxing authorities on open tax positions. The timing of the resolution of tax audits is highly uncertain, as are the amounts, if any, that may ultimately be paid upon such resolution. Changes may result from the conclusion of ongoing audits, appeals or litigation in federal, state, local and foreign tax jurisdictions or from the resolution of various proceedings between the U.S. and foreign tax authorities. We are no longer subject to U.S. federal income tax examination for tax years through 2004. As of March 31, 2019,2020, we remain subject to federal and state examinations of our income tax returns for tax years from 2005 through 20172018 and foreign examinations of our income tax returns for tax years from 1996 through 2018.2019.


Our total unrecognized tax benefits as of March 31, 20192020 and December 31, 20182019 were $320$394 million and $318$395 million, respectively. As of March 31, 20192020 and December 31, 2018,2019, we had accrued approximately $42$55 million and $40$52 million, respectively, for interest and penalties related to our unrecognized tax benefits in our condensed consolidated balance sheets.benefits. Included in the balances of unrecognized tax benefits as of March 31, 20192020 and December 31, 20182019 was $310$380 million associated with positions that, if favorably resolved, would provide a benefit to our effective income tax rate.


In April 2014,prior periods, we received 30-day Letters from the Internal Revenue Service ("IRS")IRS and the Revenue Agents ReportReports ("RAR"RARs") for the 2006 and October 2007through the 2013 tax years. We disagreed with several of the proposed adjustments in the RAR,RARs and filed a formal appeals protest with the IRS and did not make any tax payments related to this audit. The issues being protested in appeals relate to assertions by the IRS that: (i) certain foreign currency denominated intercompany loans from our foreign subsidiaries to certain U.S. subsidiaries should be recharacterized as equity for U.S. federal income tax purposes and constitute deemed dividends from such foreign subsidiaries to our U.S. subsidiaries; (ii) in calculating the amount of U.S. taxable income resulting from Hilton Honors, we should not reduce gross income by the estimated costs of future redemptions, but rather such costs would be deductible at the time the points are redeemed; and (iii) certain foreign currency denominated loans issued by one of our Luxembourg subsidiaries whose functional currency is the U.S. dollar ("USD"), should instead be treated as issued by one of our Belgian subsidiaries whose functional currency is the euro ("EUR"), and thus foreign currency gains and losses with respect to such loans should have been measured in EUR, instead of USD. In January 2016, we received a 30-day Letter from the IRS and the RAR for the December 2007 through 2010 tax years, which included proposed adjustments that reflect the carryover effect of the three protested issues from 2006 through October 2007. These proposed adjustments are also being protested in appeals and formal appeals protests have been submitted. In April 2016, we requested a Technical Advice Memorandum ("TAM") fromwith the IRS with respect to the treatment of the foreign currency gains and losses on loans issued by our Luxembourg subsidiary. We received a taxpayer favorable TAM in October 2018 and this issue is no longer being pursued by IRS Appeals for any of the open tax years. In September 2018, we received a 30-day Letter from the IRS and the RAR for the 2011 through 2013 tax years, which reflects proposed adjustments for the carryover effect of the two remaining protested issues from 2006 through October 2007.IRS. The adjustments for tax years 2011 through 2013 will also be protested in appeals and formal protests have been submitted. After receipt of the TAM relating to the Luxembourg subsidiary, in total, the two remainingunsettled proposed adjustments sought by the IRS for the tax years with open audits would result in additional U.S. federal tax owed of approximately $817 million, excluding interest and penalties and potential state income taxes. The portion of this amount related to Hilton Honors would result in a decrease to our future tax liability when the points are redeemed. We disagree with the IRS's position on each


of thesetheir assertions and intend to vigorously contest them. However, based on continuing appeals process discussions with the IRS, we believe that it is more likely than not that we will not recognize the full benefit related to certain of the issues being appealed. Accordingly, as of March 31, 2019,2020, we had recorded $54$58 million of unrecognized tax benefits related to these issues.


Note 10: Share-Based Compensation


We grantrecognized a benefit related to share-based compensation of $12 million during the three months ended March 31, 2020 and expense of $34 million during the three months ended March 31, 2019, which included amounts reimbursed by hotel owners. The benefit recognized during the three months ended March 31, 2020 was primarily due to the reversal of expense recognized in prior periods, as a result of the determination that the performance conditions of certain share-based compensation awards were no longer probable of achievement.

As part of the Hilton 2017 Omnibus Incentive Plan (the "2017 Plan"), we award time-vesting restricted stock units and restricted stock (collectively, "RSUs"), nonqualified stock options ("options") and performance-vesting restricted stock units and restricted stock (collectively, "performanceRSUs ("performance shares") to our employees and deferred share units ("DSUs") to members of our board of directors. We recognized share-based compensation expense of $34 million and $28 million during the three months ended March 31, 2019 and 2018, respectively.eligible employees. As of March 31, 2019,2020, unrecognized compensation costs for unvested awards wasunder the 2017 Plan were approximately $231$210 million, which are expected to be recognized over a weighted-average period of 2.0 years on a straight-line basis. As of March 31, 2019,2020, there were 14.212.5 million shares of common stock available for future issuance under the Hilton 2017 Omnibus Incentive Plan, plus any shares subject to awards outstanding under ourthe 2013 Omnibus Incentive Plan, which will become available for issuance under the Hilton 2017 Omnibus Incentive Plan if such outstanding awards expire or are terminated or are canceled or forfeited.


RSUs


During the three months ended March 31, 2019,2020, we granted 0.90.91 million RSUs with a weighted average grant date fair value per share of $83.10,$93.43, which generally vest in equal annual installments over two or three years from the date of grant.


Options


During the three months ended March 31, 2019,2020, we granted 0.80.75 million options with a weighted average exercise price per share of $83.10,$93.33, which vest over three years from the date of grant in equal annual installments and terminate 10 years from the date of grant or earlier if the individual’s service terminates under certain circumstances.


13


The weighted average grant date fair value per share of the options granted during the three months ended March 31, 20192020 was $21.08,$21.47, which was determined using the Black-Scholes-Merton option-pricing model with the following assumptions:

Expected volatility(1)
23.5123.69 %
Dividend yield(2)
0.810.55 %
Risk-free rate(3)
2.470.96 %
Expected term (in years)(4)
6.0
____________
(1)
Estimated using historical movement of Hilton's stock price.
(2)
Estimated based on the quarterly dividend and the three-month average stock price at the date of grant.
(3)
Based on the yields of U.S. Department of Treasury instruments with similar expected lives.
(4)
Estimated using the average of the vesting periods and the contractual term of the options.

(1)Estimated using historical movement of Hilton's stock price.
(2)Estimated based on the quarterly dividend and the three-month average stock price at the date of grant.
(3)Based on the yields of U.S. Department of Treasury instruments with similar expected lives.
(4)Estimated using the average of the vesting periods and the contractual term of the options.

As of March 31, 2019, 1.72020, 2.0 million options were exercisable.


Performance Shares


During the three months ended March 31, 2019,2020, we granted 0.40.35 million performance shares with a weighted average grant date fair value per share of $83.10.$93.33. The performance shares are settled at the end of the three-year performance period with: (i) 50 percent of the awards subject to achievement based on the compound annual growth rate ("CAGR") of the Company's adjusted earnings before interest expense, a provision for income taxestax expense (benefit) and depreciation and amortization ("EBITDA"), adjusted to exclude certain items ("Adjusted EBITDA"), referred to as EBITDA CAGR and (ii) 50 percent of the awards subject to achievement based on the Company’s free cash flow ("FCF") per share CAGR, referred to as FCF CAGR. The total number of performance shares that vest related to each performance measure is based on an achievement factor, which is estimated each reporting period, that ranges from a zero0 percent to 200 percent payout, with 100 percent being the target. As of March 31, 2019,2020, we determined that the performance conditions for the outstanding 2018 performance shares arewere not probable of achievement, and that the performance conditions for the outstanding 2019 and 2020 performance shares were probable of achievement, for which we recognized compensation expense for both our outstanding EBITDA CAGR and FCF CAGR performance shares, at the maximumtarget achievement percentage for the 2017 grants, between target and maximum for the 2018 grants and at target for the 2019 grants.percentage.




Note 11: Earnings Per Share


The following table presents the calculation of basic and diluted earnings per share ("EPS"):

Three Months EndedThree Months Ended
March 31,March 31,
2019 201820202019
(in millions, except per share amounts)(in millions, except per share amounts)
Basic EPS:   Basic EPS:
Numerator:   Numerator:
Net income attributable to Hilton stockholders$158
 $161
Net income attributable to Hilton stockholders$18  $158  
Denominator:   Denominator:
Weighted average shares outstanding293
 316
Weighted average shares outstanding277  293  
Basic EPS$0.54
 $0.51
Basic EPS$0.06  $0.54  
   
Diluted EPS:   Diluted EPS:
Numerator:   Numerator:
Net income attributable to Hilton stockholders$158
 $161
Net income attributable to Hilton stockholders$18  $158  
Denominator:   Denominator:
Weighted average shares outstanding295
 319
Weighted average shares outstanding280  295  
Diluted EPS$0.54
 $0.51
Diluted EPS$0.06  $0.54  


ForApproximately 1 million share-based compensation awards were excluded from the computation of diluted EPS for the three months ended March 31, 20192020 and 2018, 1 million and less than 1 million share-based compensation awards, respectively, were excluded from the weighted average shares outstanding used in the computation of diluted EPS2019 because their effect would have been anti-dilutive under the treasury stock method.


14


Note 12: Stockholders' Equity (Deficit) and Accumulated Other Comprehensive Loss


The following tables present the changes in the components of stockholders' equity were as follows:
(deficit):
 Equity Attributable to Hilton Stockholders    
     Treasury Stock Additional
Paid-in
Capital
 Accumulated Deficit 
Accumulated
Other
Comprehensive
Loss
    
 Common Stock     Noncontrolling
Interests
  
 Shares Amount      Total
 (in millions)
Balance as of December 31, 2018295
 $3
 $(2,625) $10,372
 $(6,417) $(782) $7
 $558
Net income
 
 
 
 158
 
 1
 159
Other comprehensive loss
 
 
 
 
 (16) 
 (16)
Dividends
 
 
 
 (43) 
 
 (43)
Repurchases of common stock(4) 
 (296) 
 
 
 
 (296)
Share-based compensation1
 
 
 2
 
 
 
 2
Cumulative effect of the adoption of ASU 2016-02
 
 
 
 (256) 
 
 (256)
Balance as of March 31, 2019292
 $3
 $(2,921) $10,374
 $(6,558) $(798) $8
 $108


Three Months Ended March 31, 2020
Equity (Deficit) Attributable to Hilton Stockholders
Treasury StockAdditional
Paid-in
Capital
Accumulated DeficitAccumulated
Other
Comprehensive
Loss
Common StockNoncontrolling
Interests
SharesAmountTotal
(in millions)
Balance as of December 31, 2019279  $ $(4,169) $10,489  $(5,965) $(840) $10  $(472) 
Net income—  —  —  —  18  —  —  18  
Other comprehensive loss—  —  —  —  —  (59) —  (59) 
Dividends—  —  —  —  (42) —  —  (42) 
Repurchases of common stock(3) —  (279) —  —  —  —  (279) 
Share-based compensation —  (14) (46) —  —  —  (60) 
Cumulative effect of the adoption of ASU 2016-13—  —  —  —  (10) —  —  (10) 
Balance as of March 31, 2020277  $ $(4,462) $10,443  $(5,999) $(899) $10  $(904) 



Three Months Ended March 31, 2019
Equity (Deficit) Attributable to Hilton Stockholders
Treasury StockAdditional
Paid-in
Capital
Accumulated DeficitAccumulated
Other
Comprehensive
Loss
Common StockNoncontrolling
Interests
SharesAmountTotal
(in millions)
Balance as of December 31, 2018295  $ $(2,625) $10,372  $(6,417) $(782) $ $558  
Net income—  —  —  —  158  —   159  
Other comprehensive loss—  —  —  —  —  (16) —  (16) 
Dividends—  —  —  —  (43) —  —  (43) 
Repurchases of common stock(4) —  (296) —  —  —  —  (296) 
Share-based compensation —  —   —  —  —   
Cumulative effect of the adoption of ASU 2016-02—  —  —  —  (256) —  —  (256) 
Balance as of March 31, 2019292  $ $(2,921) $10,374  $(6,558) $(798) $ $108  
 Equity Attributable to Hilton Stockholders    
     Treasury Stock Additional
Paid-in
Capital
 Accumulated Deficit 
Accumulated
Other
Comprehensive
Loss
    
 Common Stock     
Noncontrolling
Interests
  
 Shares Amount      Total
 (in millions)
Balance as of December 31, 2017317
 $3
 $(891) $10,298
 $(6,981) $(741) $3
 $1,691
Net income
 
 
 
 161
 
 2
 163
Other comprehensive income
 
 
 
 
 61
 
 61
Dividends
 
 
 
 (48) 
 
 (48)
Repurchases of common stock(1) 
 (110) 
 
 
 
 (110)
Share-based compensation1
 
 
 (10) 
 
 
 (10)
Balance as of March 31, 2018317
 $3
 $(1,001) $10,288
 $(6,868) $(680) $5
 $1,747


In February 2019,March 2020, our board of directors authorized the repurchase of an additional $1.5$2.0 billion of our common stock under our existing stock repurchase program. Duringprogram, bringing total authorizations under the three months endedprogram to $5.5 billion. Subsequent to the additional authorization, on March 31, 2019,26, 2020, we repurchased 3.9 million sharesannounced the suspension of common stock.share repurchases, with no share repurchases made after March 5, 2020, as well as the payment of dividends, other than those that were already declared, which is expected to be temporary. The stock repurchase program remains authorized by the board of directors, and we may resume share repurchases in the future at any time, depending on market conditions, our capital needs and other factors. As of March 31, 2019,2020, approximately $1.8$2.2 billion remained available for share repurchases under the program.


The changes in the components of accumulated other comprehensive loss, net of taxes, were as follows:

Currency Translation Adjustment(1)
Pension Liability Adjustment(2)
Cash Flow Hedge Adjustment(3)
Total
(in millions)
Balance as of December 31, 2019  $(549) $(269) $(22) $(840) 
Other comprehensive loss before reclassifications(25) (1) (34) (60) 
Amounts reclassified from accumulated other comprehensive loss  (2)  
Net current period other comprehensive income (loss)(24)  (36) (59) 
Balance as of March 31, 2020  $(573) $(268) $(58) $(899) 
15


 
Currency Translation Adjustment(1)
 
Pension Liability Adjustment(2)
 
Cash Flow Hedge Adjustment(3)
 Total
 (in millions)
Balance as of December 31, 2018$(545) $(260) $23
 $(782)
Other comprehensive loss before reclassifications(3) 
 (13) (16)
Amounts reclassified from accumulated other comprehensive loss
 2
 (2) 
Net current period other comprehensive income (loss)(3) 2
 (15) (16)
Balance as of March 31, 2019$(548) $(258) $8
 $(798)

 
Currency Translation Adjustment(1)
 
Pension Liability Adjustment(2)
 
Cash Flow Hedge Adjustment(3)
 Total
 (in millions)
Balance as of December 31, 2017$(513) $(229) $1
 $(741)
Other comprehensive income (loss) before reclassifications32
 (1) 24
 55
Amounts reclassified from accumulated other comprehensive loss
 2
 4
 6
Net current period other comprehensive income32
 1
 28
 61
Balance as of March 31, 2018$(481) $(228) $29
 $(680)
Currency Translation Adjustment(1)
Pension Liability Adjustment(2)
Cash Flow Hedge Adjustment(3)
Total
(in millions)
Balance as of December 31, 2018  $(545) $(260) $23  $(782) 
Other comprehensive loss before reclassifications(3) —  (13) (16) 
Amounts reclassified from accumulated other comprehensive loss—   (2) —  
Net current period other comprehensive income (loss)(3)  (15) (16) 
Balance as of March 31, 2019  $(548) $(258) $ $(798) 
____________
(1)
Includes net investment hedges and intra-entity foreign currency transactions that are of a long-term investment nature.
(2)
Amounts reclassified include the amortization of prior service cost and the amortization of net loss that were included in our computation of net periodic pension cost. They were recognized in other non-operating income, net in our condensed consolidated statements of operations and are presented net of a tax benefit of $1 million for the three months ended March 31, 2019 and 2018.
(3)
Amounts reclassified relate to designated interest rate swaps, as well as interest rate swaps that were dedesignated and settled. The amounts were recognized in interest expense in our condensed consolidated statements of operations and are presented net of a tax expense of $1 million and a tax benefit of $1 million for the three months ended March 31, 2019 and 2018, respectively.

(1)Includes net investment hedges and intra-entity foreign currency transactions that are of a long-term investment nature. Amount reclassified for the three months ended March 31, 2020 related to the liquidation of an investment in a foreign entity and was recognized net of taxes in gain on foreign currency transactions in our condensed consolidated statement of operations.
(2)Amounts reclassified related to the amortization of prior service cost and amortization of net loss and were recognized net of taxes in other non-operating income, net in our condensed consolidated statements of operations.
(3)Amounts reclassified related to interest rate swaps and forward contracts that hedge our foreign currency denominated fees and were recognized net of taxes in interest expense and franchise and licensing fees, base and other management fees and other revenues from managed and franchised properties, respectively, in our condensed consolidated statements of operations.

Note 13: Business Segments


We are a hospitality company with operations organized in two2 distinct operating segments: (i) management and franchise;franchise and (ii) ownership. These segments are managed and reported separately because of their distinct economic characteristics.


The management and franchise segment includes all of the hotels we manage for third-party owners, as well as all franchised hotels operated or managed by someone other than us. As of March 31, 2019, this segment included 689 managed hotels and 4,947 franchised hotels consisting of 893,494 total rooms. This segment also earns licensing fees from Hilton Grand


Vacations Inc. ("HGV") and co-brand credit card arrangementsstrategic partnerships for the exclusive right to use certain Hilton marks and IP, as well as fees for managing properties in our ownership segment. As of March 31, 2020, this segment included 694 managed hotels and 5,348 franchised hotels consisting of 948,433 total rooms, of which approximately 695 hotels had temporarily suspended operations at some point in time during the three months ended March 31, 2020 as a result of the COVID-19 pandemic.


As of March 31, 2019,2020, the ownership segment included 6865 properties totaling 21,13920,562 rooms, comprising 59of which approximately 35 hotels had temporarily suspended operations at some point in time during the three months ended March 31, 2020 as a result of the COVID-19 pandemic. The segment comprised 57 hotels that we wholly owned or leased, one1 hotel owned by a consolidated non-wholly owned entity, two2 hotels leased by consolidated VIEs and six5 hotels owned or leased by unconsolidated affiliates.


The performance of our operating segments is evaluated primarily on operating income, without allocating other revenues and expenses or general and administrative expenses.


16


The following table presents revenues for our reportable segments, reconciled to consolidated amounts:

Three Months EndedThree Months Ended
March 31,March 31,
2019 201820202019
(in millions)(in millions)
Franchise and licensing fees$385
 $333
Franchise and licensing fees  $342  $385  
Base and other management fees(1)
92
 90
Base and other management fees(1)
66  92  
Incentive management fees55
 55
Incentive management fees  23  55  
Management and franchise532
 478
Management and franchise431  532  
Ownership312
 334
Ownership210  312  
Segment revenues844
 812
Segment revenues641  844  
Amortization of contract acquisition costs(7) (7)Amortization of contract acquisition costs(8) (7) 
Other revenues26
 23
Other revenues23  26  
Direct reimbursements from managed and franchised properties(2)

775
 699
Direct reimbursements from managed and franchised properties(2)
745  775  
Indirect reimbursements from managed and franchised properties(2)

574
 555
Indirect reimbursements from managed and franchised properties(2)
520  574  
Intersegment fees elimination(1)
(8) (8)
Intersegment fees elimination(1)
(1) (8) 
Total revenues$2,204
 $2,074
Total revenues  $1,920  $2,204  
____________
(1)
Includes management, royalty and IP fees charged to our ownership segment by our management and franchise segment, which were eliminated in our condensed consolidated statements of operations.
(2)
Included in other revenues from managed and franchised properties in our condensed consolidated statements of operations.

(1)Includes management, royalty and IP fees charged to our ownership segment by our management and franchise segment, which were eliminated in our condensed consolidated statements of operations.
(2)Included in other revenues from managed and franchised properties in our condensed consolidated statements of operations.

The following table presents operating income for our reportable segments, reconciled to consolidated income (loss) before income taxes:

Three Months EndedThree Months Ended
March 31,March 31,
2019 201820202019
(in millions)(in millions)
Management and franchise(1)
$532
 $478
Management and franchise(1)
$431  $532  
Ownership(1)
6
 6
Ownership(1)
(30)  
Segment operating income538
 484
Segment operating income401  538  
Amortization of contract acquisition costs(7) (7)Amortization of contract acquisition costs(8) (7) 
Other revenues, less other expenses6
 9
Other revenues, less other expenses  
Net other expenses from managed and franchised properties


(34) (21)
Net other expenses from managed and franchised properties

(71) (34) 
Depreciation and amortization(84) (82)Depreciation and amortization(91) (84) 
General and administrative(107) (104)
General and administrative expenses General and administrative expenses  (60) (107) 
Impairment lossesImpairment losses(112) —  
Operating income312
 279
Operating income  68  312  
Interest expense(98) (83)Interest expense  (94) (98) 
Gain on foreign currency transactions
 11
Gain on foreign currency transactions   —  
Other non-operating income, net4
 14
Other non-operating income, net  —   
Income before income taxes$218
 $221
Income (loss) before income taxesIncome (loss) before income taxes$(17) $218  
____________
(1)
Includes management, royalty and IP fees charged to our ownership segment by our management and franchise segment, which were eliminated in our condensed consolidated statements of operations.

(1)Includes management, royalty and IP fees charged to our ownership segment by our management and franchise segment, which were eliminated in our condensed consolidated statements of operations.



The following table presents total assets for our reportable segments, reconciled to consolidated amounts:

March 31,December 31,
20202019
(in millions)
Management and franchise  $11,218  $11,455  
Ownership  1,396  1,610  
Corporate and other3,174  1,892  
$15,788  $14,957  
17


 March 31, December 31,
 2019 2018
 (in millions)
Management and franchise$11,365
 $11,362
Ownership1,737
 927
Corporate and other1,751
 1,706
 $14,853
 $13,995

The following table presents capital expenditures for property and equipment for our reportable segments, reconciled to consolidated amounts:

Three Months Ended
March 31,
20202019
(in millions)
Ownership$ $11  
Corporate and other 12  
$12  $23  

 Three Months Ended
 March 31,
 2019 2018
 (in millions)
Ownership$11
 $7
Corporate and other12
 3
 $23
 $10

Note 14: Commitments and Contingencies


We provide performance guarantees to certain owners of hotels that we operate under management contracts. Most of these guarantees allow us to terminate the contract, rather than fund shortfalls, if specified operating performance levels are not achieved. However, in limited cases, we are obligated to fund performance shortfalls.shortfalls, creating variable interests in the ownership entities of the hotels, of which we are not the primary beneficiary. As of March 31, 2019,2020, we had five4 performance guarantees, with expirations ranging from December 20192023 to 2030,2039, and possible cash outlays totaling approximately $36$19 million. Our obligations under these guarantees in future periods are dependent on the operating performance level of the related hotel over the remaining term of the performance guarantee. As of March 31, 20192020 and December 31, 2018,2019, we accrued current liabilities of $12$6 million and $3 million, respectively, for oneour performance guarantee related to a hotel owned by a VIE for which we were not the primary beneficiary.guarantees. We may enter into new contracts containing performance guarantees in the future, which could increase our possible cash outlays.

As of March 31, 2019, we had a $20 million guarantee for debt of a hotel that we franchise, which has an initial maturity date of February 2022 with two one-year extension options. Although we believe it is unlikely that material payments will be required under this guarantee, there can be no assurance that this will be the case. We do not have any letters of credit pledged as collateral against this guarantee or our performance guarantees.


We hold interests in VIEs, for which we are not the primary beneficiary, that have entered into loan agreements with third parties. Under the terms of our contractual arrangements with certain of these VIEs, we may provide financial support to such entities under specified circumstances, including default of such a VIE under a third-party loan agreement, and may have the option to acquire a controlling financial interest in such an entity at a predetermined amount. In a circumstance that we provide financial support or exercise our option to acquire an additional interest in a VIE, we may be required to reassess whether we are the primary beneficiary of the VIE. If we determine that we are the primary beneficiary of the VIE, we would be required to consolidate the total assets, liabilities and results of operations of the VIE, which may be material upon consolidation.


As of March 31, 2020, we guaranteed 2 loans for 3 hotels that we franchise or will franchise for a total of $30 million. One of the loans has an initial maturity date in 2022 with two one-year extension options and the other loan will mature in 2023. Although we believe it is unlikely that material payments will be required under these guarantees, there can be no assurance that this will be the case. We do not have any letters of credit pledged as collateral against these guarantees.

We have entered into agreementsan agreement with the owners of certain hotelsa hotel that we manage or will manage or franchise to finance capital expenditures at the hotels for approximately $29 million.hotel. As of March 31, 2019,2020, we had not funded anyremaining possible cash outlays related to this agreement of these commitments andapproximately $10 million, which we currently expect to fund $19 million in 2020, but timing may be delayed as the remainder of 2019 and $10 million in 2020.plans for the renovations at the hotel may be postponed.


We receive fees from managed and franchised properties to operate our marketing, sales and brand programs on behalf of
hotel owners. As of March 31, 20192020 and December 31, 2018,2019, we had collected an aggregate of $355$292 million and $375$350 million in excess of amounts expended, respectively, across all programs.


We are involved in various claims and lawsuits arising in the ordinary course of business, some of which include claims for substantial sums. While the ultimate results of claims and litigation cannot be predicted with certainty, we expect that the ultimate resolution of all pending or threatened claims and litigation as of March 31, 20192020 will not have a material adverse effect on our consolidated financial position, results of operations or cash flows.




Note 15: Condensed Consolidating Guarantor Financial Information15: Subsequent Events


Hilton Worldwide Finance LLC and Hilton Worldwide Finance Corp. (together, the "HWF Issuers") are 100 percent owned by Hilton Worldwide Parent LLC ("HWP"), which is 100 percent owned by the Parent, and issued the 2025 Senior Notes and 2027 Senior Notes.Offering

In April 2020, Hilton Domestic Operating Company Inc. ("HOC"), which is 100 percentan indirect, wholly owned by Hilton Worldwide Finance LLC,subsidiary of the Parent, issued the 2026$500 million aggregate principal amount of 5.375% Senior Notes due 2025 and assumed the 2024 Senior Notes. The 2024$500 million aggregate principal amount of 5.750% Senior Notes 2025 Senior Notes, 2026 Senior Notes and 2027 Senior Notesdue 2028, which are collectively referred to as the Senior Notes. The HWF Issuers and HOC are collectively referred to as the Subsidiary Issuers.

The Senior Notes are guaranteed jointly and severally guaranteed on a senior unsecured basis by HWP, the Parent and certain
18


substantially all of the Parent'sits direct and indirect wholly owned domestic restricted subsidiaries, that are themselves not issuersother than HOC, the issuer. We will use the proceeds for general corporate purposes.

Honors Points Pre-Sale

In April 2020, we pre-sold Hilton Honors points to American Express for $1.0 billion in cash, of which a portion is recorded in liability for guest loyalty program and the remaining in deferred revenues in our condensed consolidated balance sheet. American Express and their respective designees may use the points in connection with Hilton Honors co-branded credit cards and for promotions, rewards and incentive programs or certain other activities as they may establish or engage in from time to time. We will recognize revenue from licensing fees related to these points when American Express issues the points to customers and other revenues from managed and franchised properties when customers redeem the Hilton Honors points. We will use the proceeds of the applicable series of Senior Notes (together, the "Guarantors''). The indentures that govern the Senior Notes provide that any subsidiary of the Company that provides a guarantee of our senior secured credit facilities will guarantee the Senior Notes. Additionally, the HWF Issuers are guarantors of the 2026 Senior NotesHilton Honors points sale for working capital, general corporate and the 2024 Senior Notes and HOC is a guarantor of the 2025 Senior Notes and the 2027 Senior Notes. As of March 31, 2019, none of our foreign subsidiaries or U.S. subsidiaries owned by foreign subsidiaries or conducting foreign operations or our non-wholly owned subsidiaries guarantee the Senior Notes (collectively, the "Non-Guarantors").other purposes.


The guarantees are full and unconditional, subject to certain customary release provisions. The indentures that govern the Senior Notes provide that any Guarantor may be released from its guarantee so long as: (i) the subsidiary is sold or sells all of its assets; (ii) the subsidiary is released from its guaranty under our senior secured credit facilities; (iii) the subsidiary is declared "unrestricted" for covenant purposes; (iv) the subsidiary is merged with or into the applicable Subsidiary Issuers or another Guarantor or the Guarantor liquidates after transferring all of its assets to the applicable Subsidiary Issuers or another Guarantor; or (v) the requirements for legal defeasance or covenant defeasance or to discharge the indenture have been satisfied, in each case in compliance with applicable provisions of the indentures.

The following tables present the condensed consolidating financial information as of March 31, 2019 and December 31, 2018, and for the three months ended March 31, 2019 and 2018, for the Parent, HWF Issuers, HOC, Guarantors and Non-Guarantors. The condensed consolidating financial information presents the financial information for all periods based on the composition of the Guarantors and Non-Guarantors as of March 31, 2019.



19
 March 31, 2019
Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
ASSETS             
Current Assets:             
Cash and cash equivalents$
 $
 $3
 $31
 $348
 $
 $382
Restricted cash and cash equivalents
 
 34
 15
 30
 
 79
Accounts receivable, net
 
 10
 818
 274
 
 1,102
Intercompany receivables
 
 
 
 40
 (40) 
Prepaid expenses
 
 28
 55
 62
 (5) 140
Other
 2
 1
 21
 149
 
 173
Total current assets
 2
 76
 940
 903
 (45) 1,876
Intangibles and Other Assets:             
Investments in subsidiaries105
 4,767
 7,515
 105
 
 (12,492) 
Goodwill
 
 
 3,824
 1,338
 
 5,162
Brands
 
 
 4,405
 467
 
 4,872
Management and franchise contracts, net
 
 
 527
 314
 
 841
Other intangible assets, net
 
 
 282
 126
 
 408
Operating lease right-of-use assets
 
 33
 11
 872
 
 916
Property and equipment, net
 
 63
 67
 282
 
 412
Deferred income tax assets4
 
 89
 
 147
 (94) 146
Other
 6
 32
 22
 160
 
 220
Total intangibles and other assets109
 4,773
 7,732
 9,243
 3,706
 (12,586) 12,977
TOTAL ASSETS$109
 $4,775
 $7,808
 $10,183
 $4,609
 $(12,631) $14,853
LIABILITIES AND EQUITY             
Current Liabilities:             
Accounts payable, accrued expenses and other$9
 $38
 $187
 $706
 $739
 $
 $1,679
Current maturities of long-term debt
 
 19
 
 16
 
 35
Current portion of deferred revenues
 
 73
 240
 15
 (5) 323
Intercompany payables
 
 40
 
 
 (40) 
Current portion of liability for guest loyalty program
 
 
 757
 
 
 757
Total current liabilities9
 38
 319
 1,703
 770
 (45) 2,794
Long-term debt
 4,625
 2,484
 
 221
 
 7,330
Operating lease liabilities
 
 40
 12
 1,051
 
 1,103
Deferred revenues
 
 
 763
 67
 
 830
Deferred income tax liabilities
 3
 
 941
 
 (94) 850
Liability for guest loyalty program
 
 
 987
 
 
 987
Other
 4
 198
 95
 554
 
 851
Total liabilities9
 4,670
 3,041
 4,501
 2,663
 (139) 14,745
Equity:             
Total Hilton stockholders' equity100
 105
 4,767
 5,682
 1,938
 (12,492) 100
Noncontrolling interests
 
 
 
 8
 
 8
Total equity100
 105
 4,767
 5,682
 1,946
 (12,492) 108
TOTAL LIABILITIES AND EQUITY$109
 $4,775
 $7,808
 $10,183
 $4,609
 $(12,631) $14,853





 December 31, 2018
Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
ASSETS             
Current Assets:             
Cash and cash equivalents$
 $
 $3
 $17
 $383
 $
 $403
Restricted cash and cash equivalents
 
 34
 15
 32
 
 81
Accounts receivable, net
 
 10
 735
 405
 
 1,150
Intercompany receivables
 
 
 
 40
 (40) 
Prepaid expenses
 
 52
 37
 80
 (9) 160
Other
 1
 1
 36
 154
 (3) 189
Total current assets
 1
 100
 840
 1,094
 (52) 1,983
Intangibles and Other Assets:             
Investments in subsidiaries557
 5,131
 7,930
 557
 
 (14,175) 
Goodwill
 
 
 3,824
 1,336
 
 5,160
Brands
 
 
 4,404
 465
 
 4,869
Management and franchise contracts, net
 
 
 556
 316
 
 872
Other intangible assets, net
 
 
 287
 128
 
 415
Property and equipment, net
 
 27
 65
 275
 
 367
Deferred income tax assets4
 
 94
 
 90
 (98) 90
Other
 23
 33
 22
 161
 
 239
Total intangibles and other assets561
 5,154
 8,084
 9,715
 2,771
 (14,273) 12,012
TOTAL ASSETS$561
 $5,155
 $8,184
 $10,555
 $3,865
 $(14,325) $13,995
LIABILITIES AND EQUITY             
Current Liabilities:             
Accounts payable, accrued expenses and other$10
 $19
 $229
 $529
 $765
 $(3) $1,549
Current maturities of long-term debt
 
 
 
 16
 
 16
Current portion of deferred revenues
 
 106
 239
 14
 (9) 350
Intercompany payables
 
 40
 
 
 (40) 
Current portion of liability for guest loyalty program
 
 
 700
 
 
 700
Total current liabilities10
 19
 375
 1,468
 795
 (52) 2,615
Long-term debt
 4,573
 2,467
 
 226
 
 7,266
Deferred revenues
 
 
 762
 64
 
 826
Deferred income tax liabilities
 6
 
 962
 28
 (98) 898
Liability for guest loyalty program
 
 
 969
 
 
 969
Other
 
 211
 93
 559
 
 863
Total liabilities10
 4,598
 3,053
 4,254
 1,672
 (150) 13,437
Equity:             
Total Hilton stockholders' equity551
 557
 5,131
 6,301
 2,186
 (14,175) 551
Noncontrolling interests
 
 
 
 7
 
 7
Total equity551
 557
 5,131
 6,301
 2,193
 (14,175) 558
TOTAL LIABILITIES AND EQUITY$561
 $5,155
 $8,184
 $10,555
 $3,865
 $(14,325) $13,995




 Three Months Ended March 31, 2019
 Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
Revenues             
Franchise and licensing fees

$
 $
 $61
 $294
 $32
 $(5) $382
Base and other management fees
 
 
 52
 28
 
 80
Incentive management fees
 
 
 23
 32
 
 55
Owned and leased hotels
 
 
 
 312
 
 312
Other revenues
 
 
 23
 3
 
 26
 
 
 61
 392
 407
 (5) 855
Other revenues from managed and franchised properties
 
 75
 1,139
 135
 
 1,349
Total revenues
 
 136
 1,531
 542
 (5) 2,204
              
Expenses             
Owned and leased hotels
 
 
 
 298
 
 298
Depreciation and amortization
 
 2
 62
 20
 
 84
General and administrative
 
 82
 
 31
 (6) 107
Other expenses
 
 1
 8
 10
 1
 20
 
 
 85
 70
 359
 (5) 509
Other expenses from managed and franchised properties
 
 72
 1,178
 133
 
 1,383
Total expenses
 
 157
 1,248
 492
 (5) 1,892
              
Operating income (loss)
 
 (21) 283
 50
 
 312
              
Interest expense
 (51) (35) 
 (12) 
 (98)
Gain (loss) on foreign currency transactions
 
 2
 (18) 16
 
 
Other non-operating income, net
 
 
 
 4
 
 4
              
Income (loss) before income taxes and equity in earnings from subsidiaries
 (51) (54) 265
 58
 
 218
              
Income tax benefit (expense)


 12
 13
 (65) (19) 
 (59)
              
Income (loss) before equity in earnings from subsidiaries
 (39) (41) 200
 39
 
 159
              
Equity in earnings from subsidiaries158
 197
 238
 158
 
 (751) 
              
Net income158
 158
 197
 358
 39
 (751) 159
Net income attributable to noncontrolling interests
 
 
 
 (1) 
 (1)
Net income attributable to Hilton stockholders$158
 $158
 $197
 $358
 $38
 $(751) $158
              
Comprehensive income$142
 $143
 $198
 $358
 $37
 $(735) $143
Comprehensive income attributable to noncontrolling interests
 
 
 
 (1) 
 (1)
Comprehensive income attributable to Hilton stockholders$142
 $143
 $198
 $358
 $36
 $(735) $142


 Three Months Ended March 31, 2018
 Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
Revenues             
Franchise and licensing fees

$
 $
 $44
 $262
 $29
 $(4) $331
Base and other management fees
 
 
 51
 26
 
 77
Incentive management fees
 
 
 21
 34
 
 55
Owned and leased hotels
 
 
 
 334
 
 334
Other revenues
 
 2
 24
 2
 (5) 23
 
 
 46
 358
 425
 (9) 820
Other revenues from managed and franchised properties
 
 44
 1,070
 140
 
 1,254
Total revenues
 
 90
 1,428
 565
 (9) 2,074
              
Expenses             
Owned and leased hotels
 
 
 
 320
 
 320
Depreciation and amortization
 
 1
 60
 21
 
 82
General and administrative
 
 73
 
 35
 (4) 104
Other expenses
 
 2
 7
 9
 (4) 14
 
 
 76
 67
 385
 (8) 520
Other expenses from managed and franchised properties
 
 46
 1,084
 145
 
 1,275
Total expenses
 
 122
 1,151
 530
 (8) 1,795
              
Operating income (loss)
 
 (32) 277
 35
 (1) 279
              
Interest expense
 (61) (13) 
 (10) 1
 (83)
Gain (loss) on foreign currency transactions
 
 (3) 8
 6
 
 11
Other non-operating income, net
 
 3
 8
 3
 
 14
              
Income (loss) before income taxes and equity in earnings from subsidiaries
 (61) (45) 293
 34
 
 221
              
Income tax benefit (expense)
 15
 13
 (73) (13) 
 (58)
              
Income (loss) before equity in earnings from subsidiaries
 (46) (32) 220
 21
 
 163
              
Equity in earnings from subsidiaries161
 207
 239
 161
 
 (768) 
              
Net income161
 161
 207
 381
 21
 (768) 163
Net income attributable to noncontrolling interests
 
 
 
 (2) 
 (2)
Net income attributable to Hilton stockholders$161
 $161
 $207
 $381
 $19
 $(768) $161
              
Comprehensive income$222
 $190
 $207
 $382
 $52
 $(829) $224
Comprehensive income attributable to noncontrolling interests
 
 
 
 (2) 
 (2)
Comprehensive income attributable to Hilton stockholders$222
 $190
 $207
 $382
 $50
 $(829) $222



 Three Months Ended March 31, 2019
 Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
Operating Activities:             
Net cash provided by (used in) operating activities$
 $(38) $
 $387
 $15
 $
 $364
Investing Activities:             
Capital expenditures for property and equipment
 
 (4) (1) (18) 
 (23)
Capitalized software costs
 
 
 (19) 
 
 (19)
Other
 
 
 
 (2) 
 (2)
Net cash used in investing activities
 
 (4) (20) (20) 
 (44)
Financing Activities:             
Borrowings
 375
 
 
 
 
 375
Repayment of debt
 (325) (7) 
 (4) 
 (336)
Intercompany transfers340
 (12) 53
 (353) (28) 
 
Dividends paid(44) 
 
 
 
 
 (44)
Repurchases of common stock(296) 
 
 
 
 
 (296)
Tax withholdings on share-based compensation
 
 (42) 
 
 
 (42)
Net cash provided by (used in) financing activities
 38
 4
 (353) (32) 
 (343)
Effect of exchange rate changes on cash, restricted cash and cash equivalents
 
 
 
 
 
 
Net increase (decrease) in cash, restricted cash and cash equivalents
 
 
 14
 (37) 
 (23)
Cash, restricted cash and cash equivalents, beginning of period
 
 37
 32
 415
 
 484
Cash, restricted cash and cash equivalents, end of period$
 $
 $37
 $46
 $378
 $
 $461

 Three Months Ended March 31, 2018
 Parent HWF Issuers HOC Guarantors Non-Guarantors Eliminations Total
 (in millions)
Operating Activities:             
Net cash provided by (used in) operating activities$
 $(46) $(29) $307
 $11
 $
 $243
Investing Activities:             
Capital expenditures for property and equipment
 
 
 (1) (9) 
 (10)
Capitalized software costs
 
 
 (15) 
 
 (15)
Other
 
 
 (2) 1
 
 (1)
Net cash used in investing activities
 
 
 (18) (8) 
 (26)
Financing Activities:             
Repayment of debt
 (10) 
 
 (4) 
 (14)
Intercompany transfers157
 56
 41
 (293) 39
 
 
Dividends paid(47) 
 
 
 
 
 (47)
Repurchases of common stock(110) 
 
 
 
 
 (110)
Tax withholdings on share-based compensation
 
 (40) 
 
 
 (40)
Net cash provided by (used in) financing activities
 46
 1
 (293) 35
 
 (211)
Effect of exchange rate changes on cash, restricted cash and cash equivalents
 
 
 
 7
 
 7
Net increase (decrease) in cash, restricted cash and cash equivalents
 
 (28) (4) 45
 
 13
Cash, restricted cash and cash equivalents, beginning of period
 
 63
 28
 579
 
 670
Cash, restricted cash and cash equivalents, end of period$
 $
 $35
 $24
 $624
 $
 $683



Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations


The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our unaudited condensed consolidated financial statements and related notes included elsewhere in this Quarterly Report on Form 10-Q and with our Annual Report on Form 10-K for the fiscal year ended December 31, 2018.2019.


Forward-Looking Statements


This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). These statements include, but are not limited to, statements related to our expectations regarding the impact of the COVID-19 pandemic, the performance of our business, our financial results, our liquidity and capital resources and other non-historical statements. In some cases, you can identify these forward-looking statements by the use of words such as "outlook," "believes," "expects," "potential," "continues," "may," "will," "should," "could," "seeks," "projects," "predicts," "intends," "plans," "estimates," "anticipates" or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties including, among others, risks inherent to the hospitality industry, macroeconomic factors beyond our control, risks related to the impact of the COVID-19 pandemic, competition for hotel guests and management and franchise contracts, risks related to doing business with third-party hotel owners, performance of our information technology systems, growth of reservation channels outside of our system, risks of doing business outside of the U.S. and our indebtedness. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. We believe these factors include but are not limited to those described under "Part I—Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, 2018.2019 and "Part II. Other Information—Item 1A. Risk Factors" of this Quarterly Report on Form 10-Q. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included elsewhere in this Quarterly Report on Form 10-Q. We undertake no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law.


COVID-19 Pandemic

During the three months ended March 31, 2020, the COVID-19 pandemic significantly impacted the global economy and strained the hospitality industry due to travel restrictions and stay-at-home directives resulting in cancellations and significantly reduced travel around the world. The reduction in travel has resulted in complete and partial suspensions of hotel operations in many of the locations in which our hotels are located for an indeterminate duration, which included approximately 12 percent of our global hotel properties for some portion of the reporting period. As such, it had a material negative impact on our results for the three months ended March 31, 2020, and we expect it to continue to have a material negative impact on our results in future periods, as described below under "—Results of Operations."

As of May 4, 2020, we were experiencing suspensions of hotel operations at approximately 950 hotels, or approximately 16 percent of our global hotel properties, and have re-opened approximately 210 hotels that had previously suspended operations at some point in time as a result of the COVID-19 pandemic.

In response to this global crisis, we have taken actions to prioritize the safety and security of our guests, employees and owners, and support our communities, which have included: (i) finding alternative uses for our hotel properties, such as providing housing for first responders and healthcare workers; (ii) pledging financial assistance to organizations helping those affected by COVID-19 through our Hilton Effect Foundation; and (iii) providing the option for our Hilton Honors members to donate Hilton Honors points to select foundations aiding those impacted by COVID-19. Additionally, we took steps to help ensure our business can withstand this uncertain time, as detailed in "—Liquidity."

Overview


Our Business


Hilton isone of the largest and fastest growing hospitality companies in the world, with 5,7576,162 properties comprising 923,110977,939 rooms in 113118 countries and territories as of March 31, 2019.2020. Our premier brand portfolio includes: our luxury and lifestyle hotel brands, Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Tempo by Hilton and CanopyMotto by Hilton; our full service hotel brands, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton and Embassy Suites by Hilton; our focused service hotel brands, Motto by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton; and our timeshare
20


brand, Hilton Grand Vacations. As of March 31, 2019,2020, we had more than 89over 106 million members in our award-winning guest loyalty program, Hilton Honors,a 2019 percent increase from March 31, 2018.2019.

In February 2019, we launched as part of our portfolio our newest distinctive brand, Signia Hilton, a dynamic, meetings-and-events-focused brand, which will further reinforce Hilton's commitment to innovation that meets the evolving needs of today's travelers and will bring premium experiences to top urban and resort destinations around the world.


Segments and Regions


Management analyzesWe analyze our operations and business by both operating segments and geographic regions. Our operations consist of two reportable segments that are based on similar products or services: (i) management and franchise and (ii) ownership. The management and franchise segment provides services, including hotel management and licensing of our brands.brands and IP. This segment generates its revenue from: (i) management and franchise fees charged to third-party hotel owners; (ii) licensing fees from HGV and strategic partnerships for the exclusive right to use certain Hilton marks and IP; and (iii) fees for managing our owned and leased hotels. As a manager of hotels, we typically are responsible for supervising or operating the property in exchange for management fees. As a franchisor of hotels, we charge franchise fees in exchange for the use of one of our brand names and related commercial services, such as our reservation system, marketing and information technology services. The ownership segment primarily derives earnings from providing nightly hotel room sales, food and beverage sales and other services at our owned and leased hotels.


Geographically, management conductswe conduct business through three distinct geographic regions: (i) the Americas; (ii) Europe, Middle East and Africa ("EMEA"); and (iii) Asia Pacific. The Americas region includes North America, South America and Central America, including all Caribbean nations. Although the U.S. is included in the Americas, it represented 7372 percent of our system-wide hotel rooms as of March 31, 2019;2020; therefore, the U.S. is often analyzed separately and apart from the


Americas geographic region and, as such, it is presented separately within the analysis herein. The EMEA region includes Europe, which represents the western-most peninsula of Eurasia stretching from Iceland in the west to Russia in the east, and the Middle East and Africa ("MEA"), which represents the Middle East region and all African nations, including the Indian Ocean island nations. Europe and MEA are often analyzed separately and, as such, are presented separately within the analysis herein. The Asia Pacific region includes the eastern and southeastern nations of Asia, as well as India, Australia, New Zealand and the Pacific Island nations.


System Growth and Development Pipeline


Our strategic objectives include the continued expansion of our global footprint and fee-based business. As we enter into new management and franchise contracts, we expand our business with minimal or no capital investment by us as the manager or franchisor, since the capital required to build and maintain hotels is typically provided by the third-party owner of the hotel with whom we contract to provide management services or license our brand names.names and IP. Prior to approving the addition of new properties to our management and franchise development pipeline, we evaluate the economic viability of the property based on its geographic location, the credit quality of the third-party owner and other factors. By increasing the number of management and franchise contracts with third-party owners, we expect to increase overall return on invested capital and cash available for return to stockholders.support our business needs. While these objectives have not changed as a result of the COVID-19 pandemic, the current economic environment has posed certain challenges to the execution of our strategy, which may in some cases include delays in openings and new development. See further discussion on our cash management policy, as detailed in "—Liquidity."


As of March 31, 2019,2020, we had nearly 2,4802,670 hotels in our development pipeline that we expect to add as open hotels in our system, representing over 371,000more than 405,000 rooms under construction or approved for development throughout 108120 countries and territories, including 3735 countries and territories where we do not currently have any open hotels. All of the rooms in the development pipeline are within our management and franchise segment. Additionally, 200,000of the rooms in the development pipeline, 223,000 rooms were located outside the U.S., and 193,000213,000 rooms or more than half, were under construction. We do not consider any individual development project to be material to us.


Brexit


In June 2016, the United Kingdom ("U.K.") held a referendum in which voters approved an exit from the European Union ("E.U.") (commonly referred to as "Brexit"), currently with a deadline of October. The U.K.'s withdrawal from the E.U. occurred on January 31, 2019.2020, beginning the implementation period, which is set to end on December 31, 2020 and can be extended up to two years. The effects of Brexit will depend on the final terms on whichthat will be negotiated during the U.K. will leave the E.U.,implementation period, including the terms of any trade agreements that will dictate the U.K.’s access to E.U. markets either during any transitional period or more permanently.markets. While our results as of and for the three months ended March 31, 20192020 were not materially affected by Brexit, the final outcomes are not yet certain. Brexit measures could potentially disrupt the markets we serve and cause tax and foreign currency volatility, which could have adverse effects on our business. We will continue to monitor the potential impact of Brexit on our business asduring the deadline approaches later this year.implementation period.


21


Key Business and Financial Metrics Used by Management


Comparable Hotels


We define our comparable hotels as those that: (i) were active and operating in our system for at least one full calendar year as of the end of the current period, and open January 1st of the previous year; (ii) have not undergone a change in brand or ownership type during the current or comparable periods reported; and (iii) have not sustained substantial property damage, business interruption, undergone large-scale capital projects or for which comparable results arewere not available. Of the 5,7046,107 hotels in our system as of March 31, 2019, 4,7572020, 5,036 hotels have beenwere classified as comparable hotels. Our 9471,071 non-comparable hotels included 210235 hotels, or approximately four percent of the total hotels in our system, that were removed from the comparable group during the last twelve months because they sustained substantial property damage, business interruption, underwent large-scale capital projects or comparable results were not available.


When considering business interruption in the context of our definition of comparable hotels, any hotel that had completely or partially suspended operations on a temporary basis at any point during the three months ended March 31, 2020, as a result of the COVID-19 pandemic, was considered to be part of the definition of comparable hotels. Despite these temporary suspensions of hotel operations, we believe that including these hotels within occupancy, average daily rate and revenue per available room, reflects the underlying results of our business for the three months ended March 31, 2020.

Occupancy


Occupancy represents the total number of room nights sold divided by the total number of room nights available at a hotel or group of hotels for a given period. Occupancy measures the utilization of our hotels' available capacity. Management uses occupancy to gauge demand at a specific hotel or group of hotels in a given period. Occupancy levels also help us determine achievable average daily rate pricing levels as demand for hotel rooms increases or decreases.


Average Daily Rate ("ADR")


ADR represents hotel room revenue divided by the total number of room nights sold for a given period. ADR measures average room price attained by a hotel, and ADR trends provide useful information concerning the pricing environment and the


nature of the customer base of a hotel or group of hotels. ADR is a commonly used performance measure in the industry, and we use ADR to assess pricing levels that we are able to generate by type of customer, as changes in rates charged to customers have a different effect on overall revenues and incremental profitability than changes in occupancy, as described above.


Revenue per Available Room ("RevPAR")


RevPAR is calculated by dividing hotel room revenue by the total number of room nights available to guests for a given period. We consider RevPAR to be a meaningful indicator of our performance as it provides a metric correlated to two primary and key drivers of operations at a hotel or group of hotels, as previously described: occupancy and ADR. RevPAR is also a useful indicator in measuring performance over comparable periods for comparable hotels.


References to RevPAR, ADR and occupancy are presented on a comparable basis, and references to RevPAR and ADR are presented on a currency neutral basis, unless otherwise noted. As such, comparisons of these hotel operating statistics for the three months ended March 31, 20192020 and 20182019 use the exchange rates for the three months ended March 31, 2019.2020.


EBITDA and Adjusted EBITDA


EBITDA reflects net income (loss), excluding interest expense, a provision for income taxestax expense (benefit) and depreciation and amortization.


Adjusted EBITDA is calculated as EBITDA, as previously defined, further adjusted to exclude certain items, including gains, losses, revenues and expenses in connection with: (i) asset dispositions for both consolidated and unconsolidated equity investments; (ii) foreign currency transactions; (iii) debt restructurings and retirements; (iv) furniture, fixtures and equipment ("FF&E") replacement reserves required under certain lease agreements; (v) reorganization costs; (vi) share-based compensation expense;expense (benefit); (vii) non-cash impairment losses; (viii) severance, relocation and other expenses; (ix) amortization of contract acquisition costs; (x) the net effect of reimbursable costs included in other revenues and other expenses from managed and franchised properties; and (xi) other items.

22


We believe that EBITDA and Adjusted EBITDA provide useful information to investors about us and our financial condition and results of operations for the following reasons: (i) these measures are among the measures used by our management team to evaluate our operating performance and make day-to-day operating decisions and (ii) these measures are frequently used by securities analysts, investors and other interested parties as a common performance measure to compare results or estimate valuations across companies in our industry. Additionally, these measures exclude certain items that can vary widely across different industries and among competitors within our industry. For instance, interest expense and the provision for income taxes are dependent on company specifics, including, among other things, capital structure and operating jurisdictions, respectively, and, therefore, could vary significantly across companies. Depreciation and amortization, as well as amortization of contract acquisition costs, are dependent upon company policies, including the method of acquiring and depreciating assets and the useful lives that are used. For Adjusted EBITDA, we also exclude items such as: (i) FF&E replacement reserves for leased hotels to be consistent with the treatment of FF&E for owned and leased hotels, where it is capitalized and depreciated over the life of the FF&E; (ii) share-based compensation expense (benefit), as this could vary widely among companies due to the different plans in place and the usage of them; (iii) the net effect of our cost reimbursement revenues and reimbursed expenses, as we contractually do not operate the related programs to generate a profit over the terms of the respective contracts; and (iv) other items that are not core to our operations and are not reflective of our operating performance.


EBITDA and Adjusted EBITDA are not recognized terms under GAAP and should not be considered as alternatives to net income (loss) or other measures of financial performance or liquidity derived in accordance with GAAP. EBITDA and Adjusted EBITDA have limitations as analytical tools and should not be considered as alternatives, either in isolation or as a substitute, for net income (loss), cash flow or other methods of analyzing our results as reported under GAAP. Some of these limitations are:


EBITDA and Adjusted EBITDA do not reflect changes in, or cash requirements for, our working capital needs;


EBITDA and Adjusted EBITDA do not reflect our interest expense, or the cash requirements necessary to service interest or principal payments, on our indebtedness;


EBITDA and Adjusted EBITDA do not reflect a provision for income taxestax expenses or benefits or the cash requirements to pay our taxes;


EBITDA and Adjusted EBITDA do not reflect historical cash expenditures or future requirements for capital expenditures or contractual commitments;



EBITDA and Adjusted EBITDA do not reflect the effect on earnings or changes resulting from matters that we consider not to be indicative of our future operations;


although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and EBITDA and Adjusted EBITDA do not reflect any cash requirements for such replacements; and


other companies in our industry may calculate EBITDA and Adjusted EBITDA differently, limiting their usefulness as comparative measures.


Because of these limitations, EBITDA and Adjusted EBITDA should not be considered as discretionary cash available to us to reinvest in the growth of our business or as measures of cash that will be available to us to meet our obligations.


23


Results of Operations
The hotel operating statistics by region for our system-wide comparable hotels were as follows:

Three Months Ended VarianceThree Months EndedVariance
March 31, 2019 2019 vs. 2018March 31, 20202020 vs. 2019
U.S.    U.S.
Occupancy72.2% 0.4 %pts.Occupancy58.5 %(13.1)%pts.  
ADR$147.55
 1.3 % ADR$140.50  (3.4)%
RevPAR$106.52
 1.8 % RevPAR$82.19  (21.1)%
    
Americas (excluding U.S.)    Americas (excluding U.S.)
Occupancy65.6% 0.6 %pts.Occupancy53.8 %(11.5)%pts.  
ADR$125.76
 3.4 % ADR$115.94  (3.0)%
RevPAR$82.56
 4.4 % RevPAR$62.43  (20.1)%
    
Europe    Europe
Occupancy68.9% (0.1)%pts.Occupancy52.5 %(14.2)%pts.  
ADR$128.23
 3.3 % ADR$118.94  (2.6)%
RevPAR$88.38
 3.2 % RevPAR$62.42  (23.4)%
    
MEA    MEA
Occupancy75.2% 2.7 %pts.Occupancy61.7 %(9.6)%pts.  
ADR$140.90
 (9.1)% ADR$135.19  (1.6)%
RevPAR$106.01
 (5.7)% RevPAR$83.36  (14.8)%
    
Asia Pacific    Asia Pacific
Occupancy68.9% 1.7 %pts.Occupancy38.1 %(27.6)%pts.  
ADR$130.32
 (1.5)% ADR$116.02  (3.7)%
RevPAR$89.84
 1.0 % RevPAR$44.26  (44.1)%
    
System-wide    System-wide
Occupancy71.4% 0.5 %pts.Occupancy56.0 %(14.3)%pts.  
ADR$143.44
 1.1 % ADR$135.90  (3.0)%
RevPAR$102.41
 1.8 % RevPAR$76.16  (22.6)%


During the three months ended March 31, 2019,2020, we experienced system-widesignificant declines in RevPAR growth, largely driven by improved ADR. Therein all regions, due primarily to occupancy decreases resulting from the COVID-19 pandemic. Our Asia Pacific region experienced the effects of the pandemic in January, which continued into February and March, with suspensions of hotel operations beginning in late January. However, pronounced negative results in the U.S., Americas (excluding the U.S.), Europe and MEA regions only began in March after having occupancy rates that were particularly strong growth trendsroughly flat through February, when compared to the prior year, with hotel suspensions beginning in mid-March. Of the approximately 730 properties that had suspended hotel operations as of March 31, 2020, approximately 49 percent were in the U.S., 9 percent were in the Americas (excluding U.S.), 32 percent were in Europe, 5 percent were in MEA and Europe. In the Americas (excluding U.S.), RevPAR growth was attributable to increased demand5 percent were in Asia Pacific.

However, we have seen early signs of recovery in the Caribbean and Latin America, as well as RevPAR growth in Colombia driven by increased ADR and occupancy. Continued strength in Europe resulted primarily from ADR growth in southern Europe,Asia Pacific region, particularly in Turkey. RevPAR growthChina, with occupancy as of May 4, 2020 of approximately 40 percent, up from approximately 9 percent in early February, and with the U.S. was driven by ADR, primarily due to strong group performance. Growth in Asia Pacific was primarily attributable to ADR growth in Japan resulting from strong group performance, while growthreopening of nearly all of the approximately 150 hotels in China eased as a result of a slowdown in domestic travel. The MEA region experienced RevPAR declines due to supply growth in Saudi Arabia and the United Arab Emirates, which overshadowed demand growth in Egypt.that had previously suspended operations.



24



The table below provides a reconciliation of net income to EBITDA and Adjusted EBITDA:

Three Months EndedThree Months Ended
March 31,March 31,
2019 201820202019
(in millions)(in millions)
Net income$159
 $163
Net income  $18  $159  
Interest expense98
 83
Interest expense94  98  
Income tax expense59
 58
Income tax expense (benefit)Income tax expense (benefit)(35) 59  
Depreciation and amortization84
 82
Depreciation and amortization91  84  
EBITDA400
 386
EBITDA  168  400  
Gain on foreign currency transactions
 (11)Gain on foreign currency transactions(9) —  
FF&E replacement reserves14
 12
FF&E replacement reserves14  14  
Share-based compensation expense34
 28
Share-based compensation expense (benefit)Share-based compensation expense (benefit)(12) 34  
Impairment lossesImpairment losses112  —  
Amortization of contract acquisition costs7
 7
Amortization of contract acquisition costs  
Net other expenses from managed and franchised properties34
 21
Net other expenses from managed and franchised properties71  34  
Other adjustment items(1)
10
 2
Other adjustment items(1)
11  10  
Adjusted EBITDA$499
 $445
Adjusted EBITDA  $363  $499  
____________
(1)
Includes adjustments for severance and other items.

(1)Includes adjustments for severance and other items.

Revenues

Three Months Ended PercentThree Months EndedPercent
March 31, ChangeMarch 31,Change
2019 2018 2019 vs. 2018202020192020 vs. 2019
(in millions) (in millions)
Franchise and licensing fees$382
 $331
 15.4Franchise and licensing fees$339  $382  (11.3)
    
Base and other management fees$80
 $77
 3.9Base and other management fees$60  $80  (25.0)
Incentive management fees55
 55
 Incentive management fees23  55  (58.2)
Total management fees$135
 $132
 2.3Total management fees$83  $135  (38.5)


The additionOur franchise and licensing fees and management fees decreased primarily as a result of newoccupancy decreases due to the COVID-19 pandemic and the related reduction in global travel and tourism, which required the complete or partial suspensions of hotel operations at many of our managed and franchised propertiesproperties. The COVID-19 pandemic had the most significant impact to our system,franchise and licensing fees and management fees beginning in March 2020. For the increase in RevPARthree months ended March 31, 2020, the reduced occupancy of 12.8 percentage points at our comparable franchised properties and 18.8 percentage points at our comparable managed properties led to decreases in RevPAR of 20.8 percent and franchised hotels26.7 percent, respectively, which resulted in decreased franchise fees and management fees from our comparable properties.

On a non-comparable basis, the increase in licensing and other fees yielded increases indecreases were partially offset by the addition of new properties to our management and franchise and licensing fees.

segment. Including new development and ownership type transfers, from January 1, 20182019 to March 31, 2019,2020, we added 473479 managed and franchised properties on a net basis, providing an additional 67,68665,560 rooms to our management and franchise segment. As new hotels stabilize in our system, we expect the fees received from such hotels to increase as they are part of our system for full periods.

On Additionally, licensing and other fees decreased during the period, primarily due to a comparable basis, franchise and licensing$10 million decrease in termination fees, increasedattributable to a termination fee that was recognized during the three months ended March 31, 2019 as a result of an increase in RevPAR at our franchised hotels of 1.8 percent, driven by increases in ADR of 1.2 percent. Franchise and licensing fees also increased as a result of a $32 million net increase in licensing and other fees, including $15 million of termination fees, primarily related tofor the redevelopment of a franchised hotel, recognized during the three months ended March 31, 2019.hotel.


On a comparable basis, management fees increased during the three months ended March 31, 2019 as a result of an increase in RevPAR at our managed hotels of 1.6 percent, driven by increases in both ADR and occupancy.




25


 Three Months Ended Percent
 March 31, Change
 2019
2018 2019 vs. 2018
 (in millions)  
Owned and leased hotels$312
 $334
 (6.6)
Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Owned and leased hotels$210  $312  (32.7)


Owned and leased hotel revenues decreased primarily as a result of fluctuationsoccupancy decreases due to the COVID-19 pandemic and the related reduction in foreign currency exchange rates,global travel and tourism, which decreased revenues by $22 million. On a currency neutral basis,required the complete and partial suspensions of hotel operations at approximately 35 of our owned and leased properties at some point in the period. The pandemic most significantly impacted owned and leased hotel revenues remained flat due to a $3 million increase in revenues fromMarch 2020, and, for the three months ended March 31, 2020, the 17.6 percentage point reduction in occupancy at our comparable owned and leased hotels offset byled to a $3 million decrease in revenues from our non-comparableRevPAR of 30.6 percent for the period. Additionally, owned and leased hotels. hotel revenues decreased $16 million related to properties that were transferred to our managed and franchised segment during 2019.

Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Other revenues$23  $26  (11.5)

The increasedecrease in other revenues at comparable owned and leased hotels was driven by an increase in RevPAR of 2.0 percent, driven by an increase in ADR of 3.0 percent. Revenues decreased at our non-comparable owned and leased hotels primarily due to lease terminations that occurred during the three months ended March 31, 2019.2020 was primarily due to a decrease in revenues from our purchasing operations related to delayed hotel improvement projects and lower volume purchasing based on reduced hotel demand primarily beginning in March 2020, as a result of the COVID-19 pandemic.


 Three Months Ended Percent
 March 31, Change
 2019 2018 2019 vs. 2018
 (in millions)  
Other revenues$26
 $23
 13.0
Operating Expenses


Other revenues increased
Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Owned and leased hotels$239  $298  (19.8)

Owned and leased hotel expenses decreased primarily due to decreases in occupancy as a result of the COVID-19 pandemic, which also reduced variable rent expense at certain leased hotels attributable to declining performance. However, certain fixed costs could not be reduced at the same rate as the hotel revenue decreases during the three months ended March 31, 2020. Additionally, the effect of properties that we transferred to our managed and franchised segment during 2019 primarily as a resultdecreased expenses by $15 million during the three months ended March 31, 2020.

Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Depreciation and amortization$91  $84  8.3
General and administrative60  107  (43.9)
Impairment losses112  —  
NM(1)
Other expenses14  20  (30.0)
____________
(1)Fluctuation in terms of anpercentage change is not meaningful.

The increase in revenues from our purchasing operations.depreciation and amortization expense was primarily due to additions to capitalized software costs in the period and during 2019.


Operating Expenses
 Three Months Ended Percent
 March 31, Change
 2019 2018 2019 vs. 2018
 (in millions)  
Owned and leased hotels$298
 $320
 (6.9)

OwnedGeneral and leased hoteladministrative expenses decreased primarily as a result of fluctuations in foreign currency exchange rates, which decreased expenses by $22 million. On a currency neutral basis, owned and leased hotel expenses remained flat overall, with an offsetting decrease in expenses at our comparable owned and leased hotels and an increase in expenses from our non-comparable owned and leased hotels. The decrease in expenses at our comparable owned and leased hotels was driven by a decrease in variable operating costs related to a decrease in occupancy. Expenses increased on a net basis at our non-comparable owned and leased hotels primarilyshare-based compensation expense due to an increasethe determination that the performance conditions of our 2018 performance shares were no longer probable of achievement resulting in expenses relateda reversal of previously recognized expense; see Note 10: "Share-Based Compensation" in our unaudited condensed consolidated financial statements for additional information. In addition, in March 2020, the Company took specific actions to hotel renovations during
26


reduce or eliminate certain corporate costs, which resulted in lower costs in the current period and is expected to reduce costs in future periods.

During the three months ended March 31, 2019, partially offset by a decrease in expenses2020, we recognized impairment losses related to certain hotel properties under operating and finance leases, totaling $46 million of other intangible assets, net, $45 million of operating lease right-of-use assets and $21 million of property and equipment, net. These impairment losses were due to lease terminations that occurred duringa decline in results and expected future performance at the three months ended March 31, 2019.

 Three Months Ended Percent
 March 31, Change
 2019 2018 2019 vs. 2018
 (in millions)  
Depreciation and amortization$84
 $82
 2.4
General and administrative107
 104
 2.9
Other expenses20
 14
 42.9

The increase in general and administrative expenses during the three months ended March 31, 2019 was primarily therelated hotels as a result of an increase in share-based compensation costs driven by Company performance.the COVID-19 pandemic.


Other expenses increased during the three months ended March 31, 2019decreased primarily as a result of an increasea decrease in expenses from our purchasing operations.operations, resulting from reduced demand.




Non-operating Income and Expenses

Three Months Ended PercentThree Months EndedPercent
March 31, ChangeMarch 31,Change
2019 2018 2019 vs. 2018202020192020 vs. 2019
(in millions)  (in millions)
Interest expense$(98) $(83) 18.1Interest expense$(94) $(98) (4.1)
Gain on foreign currency transactions
 11
 
NM(1)
Gain on foreign currency transactions —  
NM(1)
Other non-operating income, net4
 14
 (71.4)Other non-operating income, net—   (100.0)
Income tax expense(59) (58) 1.7
Income tax benefit (expense)Income tax benefit (expense)35  (59) 
NM(1)
_______________________
(1)
Fluctuation in terms of percentage change is not meaningful.

(1)Fluctuation in terms of percentage change is not meaningful.

The decrease in interest expense was primarily due to a principal repayment on our Term Loans of $500 million in June 2019 and decreased variable interest expense of certain hotels under finance leases that resulted from a decline in performance. The decrease was partially offset by an increase in interest expense during the three months ended March 31, 2019 was primarily due to the issuance of the 20262030 Senior Notes in April 2018, partially offset by a decreaseJune 2019 and the full draw down on the Revolving Credit Facility in interest expense due to principal repayments on our Term Loans totaling $800 million during 2018 and a reduction in the interest rate on our Term Loans in April 2018.March 2020.


The effect of foreign currency transactions primarily related to changes in foreign currency exchange rates on ourcertain intercompany financing arrangements, including short-term cross-currency intercompany loans. DuringFor the three months ended March 31, 2020 and 2019, the effect of the changes for loans denominated in EUR was largely offset by the effect of the changes for loans denominated in the Australian dollar ("AUD"). During the three months ended March 31, 2018, the changes were predominantly for loans denominated in EUR, AUDrelated to the Australian dollar and, GBP.

Other non-operating income, net decreased for the three months ended March 31, 2019, duealso the EUR.

The change in the income tax provision was primarily attributable to a $6 million gain ondecrease in income before income taxes and the refinancing of a loan we issued to financediscrete deferred income tax benefit associated with the construction of a hotelimpairment losses that we manage that waswere recognized during the three months ended March 31, 2018.2020. For additional information, see Note 9: "Income Taxes" in our unaudited condensed consolidated financial statements.

Income tax expense remained flat during the three months ended March 31, 2019 primarily due to the relatively consistent income before income taxes during the periods.


Segment Results


We evaluate our business segment operating performance using operating income. Refer to Note 13: "Business Segments" in our unaudited condensed consolidated financial statements for a reconciliationreconciliations of revenues for our reportable segments to consolidated amounts and of segment operating income to income (loss) before income taxes and additional information on the evaluation of thetaxes. We evaluate our business segment operating performance of our segments using operating income. The following table sets forthincome, without allocating other revenues and operating income by segment:expenses or general and administrative expenses.

 Three Months Ended Percent
 March 31, Change
 2019 2018 2019 vs. 2018
 (in millions)  
Revenues:     
Management and franchise(1)
$532
 $478
 11.3
Ownership312
 334
 (6.6)
Segment revenues844
 812
 3.9
Amortization of contract acquisition costs(7) (7) 
Other revenues26
 23
 13.0
Other revenues from managed and franchised properties1,349
 1,254
 7.6
Intersegment fees elimination(1)
(8) (8) 
Total revenues$2,204
 $2,074
 6.3
      
Operating Income(1):
     
Management and franchise$532
 $478
 11.3
Ownership6
 6
 
Segment operating income$538
 $484
 11.2
____________
(1)
Includes management, royalty and IP fees charged to our ownership segment by our management and franchise segment, which were eliminated in our unaudited condensed consolidated statements of operations.



Management and franchise segment revenues and operating income increased $54 million as a result of the net addition of managed and franchised properties to our system, an increase in RevPAR at our comparable managed and franchised hotels of 1.7 percent and an increase in licensing and other fees. Refer to "—Revenues" for further discussion of the increasesdecrease in revenues from our managed and franchised properties.

Ownershipproperties, which is correlated to our management and franchise segment revenues decreased primarily due to fluctuations in foreign currency exchange rates and ownershipsegment operating income remained flat.income. Refer to "—Revenues" and "—Operating Expenses" for further discussion of the changesdecreases in revenues and operating expenses at our owned and leased hotels.hotels, which is correlated with our ownership segment revenues and segment operating income.
Liquidity and Capital Resources


Overview


As of March 31, 2019,2020, we had total cash and cash equivalents of $461$1,805 million, including $79$71 million of restricted cash and cash equivalents. The majority of our restricted cash and cash equivalents balance related to cash collateral on our self-insurance programs.programs and cash held for FF&E reserves.

27


We cannot presently estimate the financial impact of the unprecedented COVID-19 pandemic, which is highly dependent on the severity and duration of the pandemic, but we expect it will continue to have a significant adverse impact on our results of operations. As such, due to the uncertainties associated with the COVID-19 pandemic and the indeterminate length of time it will affect the hospitality industry, we have taken certain proactive measures to secure our liquidity position to be able to meet our obligations for the foreseeable future, which have included: (i) fully drawing down on our $1.75 billion Revolving Credit Facility in March 2020; (ii) temporarily suspending dividend payments and share repurchases; (iii) implementing strict cost management measures, such as temporarily halting marketing programs, temporarily eliminating non-essential expenses, including capital expenditures, and reducing payroll and related costs through furloughs and salary reductions; (iv) consummating the Hilton Honors points pre-sale in April 2020; and (v) issuing $1.0 billion aggregate principal amount of senior notes in April 2020. Refer to Note 15: "Subsequent Events" in our unaudited condensed consolidated financial statements for additional discussion on the Hilton Honors points pre-sale and senior notes issuance. After giving effect to the Hilton Honors points pre-sale and senior notes issuance, as of March 31, 2020, we would have had approximately $3.8 billion of cash, restricted cash and cash equivalents.

Our known short-term liquidity requirements primarily consist of funds necessary to pay for operating and other expenditures, including costs associated with the management and franchising of hotels, corporate expenses, payroll and compensation costs, taxes and compliance costs, interest payments on our outstanding indebtedness, contract acquisition costs and capital expenditures for renovations and maintenance at the hotels within our ownership segment. Our long-term liquidity requirements primarily consist of funds necessary to pay for scheduled debt maturities, capital improvements to the hotels within our ownership segment, commitments to owners in our management and franchise segment dividends as declared, share repurchases and corporate capital and information technology expenditures. We have currently suspended dividend payments and share repurchases, but expect these activities will result in uses of liquidity in future periods.


We finance our business activities primarily with existing cash and cash generated from our operations. We believe that this cash and, from time-to-time, the use of our Revolving Credit Facility, will be adequate to meet anticipated requirements for operating and other expenditures, including corporate expenses, payroll and related benefits, taxes and compliance costs and other commitments for the foreseeable future. The objectives of our cash management policy are to maintain existing leverage levels and the availability of liquidity, while minimizing operational costs. Further, we have ana long-term investment policy that is focused on the preservation of capital and maximizing the return on new and existing investments and returning available capital to stockholders through dividends and share repurchases. However, the COVID-19 pandemic has caused us to temporarily change our cash management strategy, which includes suspending share repurchases and dividend payments. But, within the framework of our long-term investment policy, we will continue to finance our business activities primarily with existing cash, including from the activities described above, and cash generated from our operations.


After considering our approach to liquidity and accessing our available sources of cash, we believe that our cash position, after giving effect to the transactions discussed above, will be adequate to meet anticipated requirements for operating and other expenditures, including corporate expenses, payroll and related benefits, taxes and compliance costs and other commitments for an estimated period of up to 24 months, even if current levels of very low occupancy were to persist. The objectives of our cash management policy are to maintain existing leverage levels and the availability of liquidity, while minimizing operational costs.

We may from time to time issue or incur or increase our capacity to incur new debt and/or purchase our outstanding debt through underwritten offerings, open market transactions, privately negotiated transactions or otherwise. Issuances or incurrence of new debt (or an increase in our capacity to incur new debt) and/or purchases or retirement of outstanding debt, if any, will depend on prevailing market conditions, liquidity requirements, contractual restrictions and other factors. The amounts involved may be material.


In 2017,We formally suspended share repurchases as of March 26, 2020 given the current economic environment and our boardefforts to preserve cash, and no share repurchases were made after March 5, 2020 through the date of directors authorized a stock repurchase program of the Company's common stock and, in February 2019, an additional $1.5 billion was authorized. Duringthis report. Prior to that, during the three months ended March 31, 2019,2020, we repurchased 3.92.6 million shares of our common stock under our stock repurchase program for $296$279 million, which we funded principally with available cash. See Note 12: "Stockholders' EquityPrior to the suspension of share repurchases, in March 2020, our board of directors authorized an additional $2.0 billion for share repurchases, bringing total authorizations under the program to $5.5 billion. The stock repurchase program remains authorized by the board of directors, and Accumulated Other Comprehensive Loss"we may resume share repurchases in the future at any time, depending on market conditions, our unaudited condensed consolidated financial statementscapital needs and other factors. As of March 31, 2020, approximately $2.2 billion remained available for additional information.share repurchases under the program.


28


Sources and Uses of Our Cash and Cash Equivalents


The following table summarizes our net cash flows:
Three Months EndedPercent
March 31,Change
202020192020 vs. 2019
(in millions)
Net cash provided by operating activities$129  $364  (64.6)
Net cash used in investing activities(47) (44) 6.8
Net cash provided by (used in) financing activities1,100  (343) 
NM(1)
 Three Months Ended Percent
 March 31, Change
 2019 2018 2019 vs. 2018
 (in millions)  
Net cash provided by operating activities$364
 $243
 49.8
Net cash used in investing activities(44) (26) 69.2
Net cash used in financing activities(343) (211) 62.6
____________

(1)Fluctuation in terms of percentage change is not meaningful.



Operating Activities

Cash flows from operating activities were primarily generated from management and franchise fee revenue and operating income from our owned and leased hotels.


The $121$235 million increasedecrease in net cash provided by operating activities was primarily the result of improved operating resultsdecreases in cash inflows generated from our management and franchise business, including net growth in properties, as well as an increasefrom our owned and leased hotels. The decreases were largely the result of decreases in licensing and other fees.

Investing Activities

Forsystem-wide occupancy due to the COVID-19 pandemic, as further discussed in "—Revenues." Additionally, cash paid for taxes increased $37 million during the three months ended March 31, 2019 and 2018, net2020, primarily resulting from taxable income that was earned during 2019.

Investing Activities

Net cash used in investing activities consisted primarily ofrelated to capital expenditures for property and equipment and capitalized software costs. Beginning in March 2020, we took steps to temporarily eliminate non-essential expenses, including capital expenditures, in response to the COVID-19 pandemic. While we do not expect to be able to fully eliminate such expenditures, we expect to materially reduce our spending on an annual basis, when compared to the prior year. Our capital expenditures for property and equipment primarily consisted of expenditures related to our corporate facilities and the renovation of hotels in our ownership segment, and our corporate facilities. Our capitalized software costs related to various systems initiatives, for the benefit of both our hotel owners and our overall corporate operations.


Financing Activities


The $132 million increase in net cash used inprovided by financing activities was primarily attributable to an increase in capital returned to stockholders, which included dividends and share repurchases, of $183 million, which was partially offset by the net draw of $50 million on our Revolving Credit Facility during the three months ended March 31, 2019, which we utilized as part of2020 was primarily attributable to a $1.4 billion increase in net borrowings and repayments under our capital allocation strategy.Revolving Credit Facility, after borrowing the full capacity during the three months ended March 31, 2020.


Debt and Borrowing Capacity


As of March 31, 2019,2020, our total indebtedness, excluding unamortized deferred financing costs and discount, was approximately $7.4$9.6 billion. This included $50 million outstanding under the Revolving Credit Facility and, subsequent to March 31, 2019, we drew a net $125 million under the Revolving Credit Facility. For additional information on our total indebtedness, availability underincluding fully drawing down our Revolving Credit Facility and guarantees on our debt, refer to Note 6: "Debt" andin our unaudited condensed consolidated financial statements. For information on our issuance of $1.0 billion aggregate principal amount of senior notes in April 2020, refer to Note 15: "Condensed Consolidating Guarantor Financial Information""Subsequent Events" in our unaudited condensed consolidated financial statements.


If we are unable to generate sufficient cash flow from operations in the future to service our debt, we may be required to reduce capital expenditures or issue additional equity securities or make further draws on our Revolving Credit Facility.securities. Our ability to make scheduled principal payments and to pay interest on our debt depends on our future operating performance, which is subject to general conditions in or affecting the hospitality industry that may be beyond our control. While the COVID-19 pandemic has negatively impacted our cash flows from operations during the three months ended March 31, 2020, and will continue to do so for an indeterminate period of time, we have taken precautions to secure our cash position, as discussed above, and expect to be able to meet our current obligations. Furthermore, we do not have any material indebtedness outstanding that matures prior to June 2024.


29


Contractual Obligations


ThereAs described above, as of March 31, 2020, we had $1.69 billion of borrowings outstanding under our Revolving Credit Facility, after giving effect to the letters of credit outstanding, which mature in 2024 and are repayable by us at any time. Further, in April 2020, we issued $1.0 billion aggregate principal amount of senior notes. Other than these borrowings, there were no material changes to our contractual obligations from what we previously disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, 2018.2019.


Off-Balance Sheet Arrangements


See Note 14: "Commitments and Contingencies" in our unaudited condensed consolidated financial statements for a discussion of our off-balance sheet arrangements.


Summarized Guarantor Financial Information

Our indirect wholly owned subsidiaries, Hilton Worldwide Finance LLC ("HWF") and Hilton Worldwide Finance Corp. issued the 2025 Senior Notes and the 2027 Senior Notes. HOC, also our indirect wholly owned subsidiary, assumed the 2024 Senior Notes, originally issued by escrow issuers, and issued the 2026 Senior Notes and the 2030 Senior Notes. In February 2020, we merged HWF with and into HOC (the "merger"), with HOC as the surviving entity (hereinafter collectively referred to as "HOC"), with HOC being 100 percent owned by Hilton Worldwide Parent LLC ("HWP"), which, in turn, is 100 percent owned by the Parent. As such, HOC assumed the 2025 Senior Notes and the 2027 Senior Notes.

The Senior Notes are guaranteed jointly and severally on a senior unsecured basis by the Parent, HWP and substantially all of the Parent's direct and indirect wholly owned domestic restricted subsidiaries, except for HOC, after the merger, which is considered to be the issuer of all of the Senior Notes (together, the "Guarantors"). The indentures that govern the Senior Notes provide that any subsidiary of the Company that provides a guarantee of our senior secured credit facilities will guarantee the Senior Notes. As of March 31, 2020, none of our foreign subsidiaries or domestic subsidiaries owned by foreign subsidiaries or conducting foreign operations or our non-wholly owned subsidiaries guaranteed the Senior Notes.

The guarantees are full and unconditional, subject to certain customary release provisions. The indentures that govern the Senior Notes provide that any Guarantor may be released from its guarantee so long as: (i) the subsidiary is sold or sells all of its assets; (ii) the subsidiary is released from its guaranty under our senior secured credit facilities; (iii) the subsidiary is declared "unrestricted" for covenant purposes; or (iv) the requirements for legal defeasance or covenant defeasance or to discharge the indenture have been satisfied, in each case in compliance with applicable provisions of the indentures.

HOC nor any of the Guarantors have any reporting obligation under the Exchange Act in respect of the Senior Notes,
however, we are supplementally providing the information set forth below. The following tables present summarized financial information for the Parent, HOC and Guarantors on a combined basis:

As of
March 31, 2020
(in millions)
ASSETS
Total current assets$1,009 
Intangible assets, net8,930 
Total intangibles and other assets9,213 
TOTAL ASSETS10,222 
LIABILITIES AND DEFICIT
Total current liabilities1,603 
Long-term debt9,286 
Total liabilities14,398 
Total Hilton stockholders' deficit(4,176)
TOTAL LIABILITIES AND DEFICIT10,222 

30


Three Months Ended
March 31, 2020
(in millions)
Revenues
Revenues$380 
Other revenues from managed and franchised properties1,141 
Total revenues$1,521 
Expenses
Expenses$113 
Other expenses from managed and franchised properties1,211 
Total expenses$1,324 
Operating income$197 
Interest expense(90)
Income tax expense(6)
Net income51 
Net income attributable to Hilton stockholders51 

Critical Accounting Policies and Estimates


The preparation of our unaudited condensed consolidated financial statements in accordance with GAAP requires us to make estimates and assumptions that affect reported amounts and related disclosures. We have discussed the policies and estimates that we believe are critical and require the use of complex judgment in their application in our Annual Report on Form 10-K for the fiscal year ended December 31, 2018. Since2019.

As a result of the dateimpact of the COVID-19 pandemic on our business, we have had to reevaluate certain estimates and assumptions that affect our reported amounts. In particular, we extended the expected redemption rate of our Annual Report on Form 10-KHilton Honors points over the next year, which resulted in reclassifications of the liabilities for guest loyalty program and deferred revenues from current to long-term of $221 million and $50 million, respectively, as of March 31, 2020. Additionally, we recognized impairment losses of $112 million during the fiscal yearthree months ended DecemberMarch 31, 2018, we adopted ASU 2016-02,2020, which has changed our critical accounting policiesrequired the use of significant judgments and estimates related to leases.estimates. See Note 2: "Basis of Presentation and Summary of Significant Accounting Policies"7: "Fair Value Measurements" in our unaudited condensed consolidated financial statements for additional information.



Leases

We record lease liabilities as the present value of the future minimum lease payments using a discount rate that is either the rate implicit in the lease, if available, or our incremental borrowing rate, adjusted for collateral. The collateralized incremental borrowing rate is estimated on a portfolio basis and reflects factors such as the term of the lease and the currency in which the lease payments will be made. Our estimation utilizes various assumptions that require judgment, including our adjustment for collateral, economic factors, including currency data, and our credit risk.

We evaluate the carrying value of our ROU assets for impairment in a method consistent with our evaluation of property and equipment, including the determination of impairment indicators, projecting the undiscounted future cash flows and determining the asset fair value. Refer to our Annual Report on Form 10-K for the fiscal year ended December 31, 2018 for additional information.

As of March 31, 2019, we had $1.5 billion of operating and finance lease liabilities. Changes in the estimates used in determining the collateralized incremental borrowing rate could result in material changes to our lease liabilities.

Item 3. Quantitative and Qualitative Disclosures About Market Risk


We are exposed to market risk primarily from changes in interest rates and foreign currency exchange rates, which may affect future income, cash flows and the fair value of the Company, depending on changes to interest rates or foreign currency exchange rates. In certain situations, we may seek to reduce cash flow volatility associated with changes in interest rates and foreign currency exchange rates by entering into derivative financial instruments intended to provide a hedge against a portion of the risks associated with such volatility. We continue to have exposure to such risks to the extent they are not hedged. We enter into derivative financial instruments to the extent they meet the objectives described above, and we do not use derivatives for trading or speculative purposes. Our exposure to market risk has not materially changed from what we previously disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, 2018.2019; however, given the impact that the COVID-19 pandemic has had on the global market, we continue to monitor our exposure to market risk and have adjusted, and will continue to adjust, our hedge portfolios accordingly.


Item 4. Controls and Procedures


Disclosure Controls and Procedures


The Company maintains a set of disclosure controls and procedures as that term is defined in Rules 13a-15(e) and
15d-15(e) under the Exchange Act, that are designed to ensure that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act, is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission ("SEC") rules and forms, and that such information is accumulated and communicated to the Company's management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. The design of any disclosure controls and procedures is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will
31


succeed in achieving its stated goals under all potential future conditions. Any controls and procedures, no matter how well designed and operated, can provide only reasonable, not absolute, assurance of achieving the desired control objectives. In accordance with Rule 13a-15(b) of the Exchange Act, as of the end of the period covered by this Quarterly Report on Form 10-Q, an evaluation was carried out under the supervision and with the participation of the Company’s management, including its Chief Executive Officer and Chief Financial Officer, of the effectiveness of its disclosure controls and procedures. Based on that evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures, as of the end of the period covered by this Quarterly Report on Form 10-Q, were effective to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms and is accumulated and communicated to the Company’s management, including the Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.


Changes in Internal Control Over Financial Reporting


As of January 1, 2019, the Company adopted ASU 2016-02, Leases (Topic 842), and implemented internal controls supporting the accounting for leases, but there were no significant changes to the Company's internal control over financial reporting due to adoption of the new standard. There has been no change in the Company’s internal control over financial reporting during the Company’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

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PART II. OTHER INFORMATION


Item 1.  Legal Proceedings


We are involved in various claims and lawsuits arising in the ordinary course of business, some of which include claims for substantial sums, including proceedings involving tort and other general liability claims, employee claims, consumer protection claims and claims related to our management of certain hotel properties. We recognize a liability when we believe the loss is probable and can be reasonably estimated. Most occurrences involving liability, claims of negligence and employees are covered by insurance with solvent insurance carriers. The ultimate results of claims and litigation cannot be predicted with certainty. We believe we have adequate reserves against such matters. We currently believe that the ultimate outcome of such lawsuits and proceedings will not, individually or in the aggregate, have a material adverse effect on our consolidated financial position, results of operations or cash flows. However, depending on the amount and timing, an unfavorable resolution of some or all of these matters could materially affect our future results of operations in a particular period.


Item 1A. Risk Factors


AsFor a discussion of March 31, 2019, there have been no material changes fromour potential risks and uncertainties, see the risk factor below and the risk factors previously disclosed in response to "Part I —Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, 2018.2019.


Supplemental Risk Factor

The ongoing COVID-19 pandemic has negatively affected and will likely continue to negatively affect our business, financial condition and results of operations.

The COVID-19 pandemic has significantly affected the global economy and strained the hospitality industry due to travel restrictions and stay-at-home directives that have resulted in cancellations and reduced travel around the world, as well as complete and partial suspensions of certain hotel operations for an indeterminate duration. Currently, there are no fully effective vaccines or treatments for COVID-19 and the timing and efficacy of any future vaccines and treatments are uncertain. As such, COVID-19 has had a material negative impact on our results for the three months ended March 31, 2020, and we expect it to continue to negatively affect future results. The current and uncertain future impact of the COVID-19 pandemic, including its effect on the ability or desire of people to travel and use our hotel properties for lodging, food and beverage and other services, is expected to continue to negatively affect our results, operations, outlook, plans, growth, cash flows and liquidity.

The U.S. and other national and local governments have restricted travel and could expand such restrictions, and a number of our hotels have fully or partially suspended operations. We have been and expect to continue to be negatively affected by additional governmental regulations and travel advisories to fight the pandemic, including recommendations by the U.S. Department of State, the Centers for Disease Control and Prevention and the World Health Organization.

We cannot predict when any of our hotels that have completely or partially suspended operations will be able to fully reopen, the conditions upon which a full reopening may occur or the effects of any such conditions. Moreover, even once travel advisories and restrictions are lifted, travel demand may remain weak for a significant length of time and we cannot predict if or when our properties will return to pre-pandemic demand or pricing. Adverse changes in the perceived or actual economic climate, including higher unemployment rates, declines in income levels and loss of personal wealth resulting from the impact of COVID-19, will negatively affect travel demand.

The steps we have taken to reduce operating costs, including furloughing a substantial number of our team members, and further steps we may take in the future to reduce costs for us or our third-party hotel owners, may negatively affect our brand reputation and ability to attract and retain team members. If our furloughed team members do not return to work with us when the COVID-19 pandemic subsides, including because they find new jobs during the furlough, we may experience operational challenges that could negatively affect hotel results, guest experience and loyalty. We also may face demands or requests from labor unions that represent team members at our hotels for additional compensation, healthcare benefits or other terms, including making payments to underfunded multi-employer pension plans for covered union employees, as a result of COVID-19 that could increase costs, and we could experience labor issues as we continue to implement our COVID-19 mitigation plans. In addition, depending on the length of the furloughs, we may need to make severance payments to some of our furloughed team members, even if we intend to have the team members return to work in the future. Even after the COVID-19 pandemic subsides, we could still experience long-term impacts on our operating costs as a result of attempts to
33


counteract future outbreaks of COVID-19 or other viruses through, for example, enhanced health and hygiene requirements or other such measures in one or more regions.

We cannot predict the impact that COVID-19 will have on our partners, such as third-party owners of our properties, third-party service providers, travel agencies, suppliers and other vendors. In particular, if third-party owners of our hotels are unable to maintain their hotels and service indebtedness secured by their hotels, our results of operations and reputation could suffer. Financing difficulties and significant declines in revenues for most hotels make it more likely that third-party owners of our hotels could declare bankruptcy or face other difficulties with their lenders. Bankruptcies, sales or foreclosures involving our hotels could, in some cases, result in the termination of our management or franchise contracts and eliminate our anticipated income and cash flows, which would negatively affect our results of operations. Hotel owners with financial difficulties may be unable or unwilling to pay us amounts that we are entitled to on a timely basis or at all. Current and ongoing economic conditions also could affect our ability to enter into management and franchise contracts with potential third-party owners of our hotels, who may be unable to obtain financing or face other delays in developing hotel projects. As a result, some properties in our development pipeline may not enter our system when we anticipated, or at all, and new hotels may enter our pipeline at a slower rate than in the past, thereby negatively affecting our overall growth. Likewise, if we or our hotel owners or franchisees are unable to access capital to make physical improvements to our hotels, the quality of our hotels may suffer, which may negatively impact our reputation and guest loyalty, and our market share may suffer as a result.

We may be required to raise additional capital in the future and our access to and cost of financing will depend on, among other things, global economic conditions, conditions in the global financing markets, the availability of sufficient amounts of financing, our prospects and our credit ratings. Certain of our credit ratings have been downgraded or placed on credit watch, and if our credit ratings were to be further downgraded, or general market conditions were to ascribe higher risk to our rating levels, our industry or us, our access to capital and the cost of any debt financing would be negatively affected. In addition, the terms of future debt agreements could include more restrictive covenants, or require incremental collateral, which may further restrict our business operations. There is no guarantee that debt financings will be available in the future to fund our obligations, or that they will be available on terms consistent with our expectations. In addition, because of reduced travel demand, certain of our leased properties will not generate revenue sufficient to meet operating expenses. If or when we determine the value of our leased properties has significantly declined, we have recognized and in the future could have to recognize significant non-cash impairment charges to our results of operations.

The COVID-19 pandemic has significantly increased economic and demand uncertainty and could cause a global recession, which would have a further adverse impact on our financial condition and operations. A significant increase in unemployment in the U.S. and other regions due to the adoption of social distancing and other policies to slow the spread of COVID-19 is likely to have a sustained negative impact on travel demand once our operations resume for an indefinite period of time. The extent of the effects of COVID-19 on our business and the travel industry at large is highly uncertain and will ultimately depend on future developments, including, but not limited to, the duration and severity of the outbreak, the timing and availability of vaccinations and other treatments to combat COVID-19, and the length of time it takes for demand and pricing to stabilize and normal economic and operating conditions to resume. Given the uncertainty as to the extent and timing of the potential future spread or mitigation of COVID-19 and the imposition or relaxation of protective measures, we are presently unable to estimate the full impact to our future results of operations, cash flows or financial condition.

Additionally, COVID-19 could negatively affect our internal controls over financial reporting as we have placed many of our team members on temporary furlough and our remaining team members are required to work from home and, therefore, new processes, procedures and controls could be required to respond to changes in our business environment. Further, should any key team members become ill from COVID-19 and unable to work, the attention of our management team could be diverted.

The potential effects of COVID-19 also could intensify or otherwise affect many of our other risk factors that are included in "Part I —Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, including, but not limited to, risks inherent to the hospitality industry, macroeconomic factors beyond our control, competition for hotel guests and management and franchise contracts, risks related to doing business with third-party hotel owners, performance of our information technology systems, growth of reservation channels outside of our system, risks of doing business outside of the U.S. and risks related to our indebtedness. Because the COVID-19 situation is unprecedented and continuously evolving, the other potential impacts to our risk factors that are further described in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 are uncertain.

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Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds


(a) Unregistered Sales of Securities

None.


(b) Use of Proceeds


None.


(c) Issuer Purchases of Equity Securities


On March 26, 2020, as a result of our efforts to preserve capital and maintain liquidity, we announced the temporary suspension of share repurchases, and no share repurchases were made after March 5, 2020 through the date of this report. The stock repurchase program remains authorized by our board of directors, and we may resume share repurchases in the future at any time, depending upon market conditions, our capital needs and other factors. The following table sets forth information regarding our purchases of shares of our common stock during the three months ended March 31, 2019:2020.

 Total Number of Shares Purchased 
Average Price Paid per Share(1)
 
Total Number of Shares Purchased as Part of Publicly Announced Program(2)
 
Maximum Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program(2)
(in millions)
January 1, 2019 to January 31, 20191,766,648
 $71.57
 1,766,648
 $433
February 1, 2019 to February 28, 20191,082,970
 78.16
 1,082,970
 1,849
March 1, 2019 to March 31, 20191,010,552
 83.91
 1,010,552
 1,764
Total3,860,170
 76.65
 3,860,170
 
Total Number of Shares Purchased
Average Price Paid per Share(1)
Total Number of Shares Purchased as Part of Publicly Announced Program(2)
Maximum Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program(2)
(in millions)
January 1, 2020 to January 31, 20201,313,936  $109.16  1,313,936  $372  
February 1, 2020 to February 29, 20201,064,772  107.64  1,064,772  257  
March 1, 2020 to March 31, 2020225,507  94.38  225,507  2,236  
Total2,604,215  107.26  2,604,215  
____________
(1)
This price includes per share commissions paid.
(2)
In February 2019, our board of directors authorized the repurchase of an additional $1.5 billion of our common stock under our existing stock repurchase program, which was initially announced in February 2017 and increased in November 2017. Under this publicly announced program, we are authorized to repurchase shares through open market purchases, privately-negotiated transactions or otherwise in accordance with applicable federal securities laws, including through Rule 10b5-1 trading plans and under Rule 10b-18 of the Exchange Act. The repurchase program does not have an expiration date and may be suspended or discontinued at any time.

(1)This price includes per share commissions paid.
(2)In March 2020, prior to the suspension of share repurchases, our board of directors authorized the repurchase of an additional $2.0 billion of our common stock under our existing stock repurchase program, which was initially announced in February 2017 and subsequently increased in November 2017 and February 2019. Under this publicly announced program, we are authorized to repurchase shares through open market purchases, privately-negotiated transactions or otherwise in accordance with applicable federal securities laws, including through Rule 10b5-1 trading plans and under Rule 10b-18 of the Exchange Act. The repurchase program does not have an expiration date and may be suspended or discontinued at any time.

Item 3.  Defaults Upon Senior Securities


None.


Item 4.  Mine Safety Disclosures


Not applicable.




Item 5.  Other Information


None.


Item 6.  Exhibits

Exhibit NumberExhibit Description
3.1
3.2
3.3
35


4.1Exhibit NumberExhibit Description
4.1
4.2
4.3
4.4
4.5
4.34.6
4.7
10.14.8
10.1
10.2
10.3
10.4
31.110.5
10.6
31.1
31.2
32.1
32.2
101.INSInline XBRL Instance Document.Document - this instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHInline XBRL Taxonomy Extension Schema Document.
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.
101.LABInline XBRL Taxonomy Extension Label Linkbase Document.
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.
104Cover Page Interactive Data File (embedded within the Inline XBRL document).
____________
*This document has been identified as a management contract or compensatory plan or arrangement.

*This document has been identified as a management contract or compensatory plan or arrangement.

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The agreements and other documents filed as exhibits to this report are not intended to provide factual information or other disclosure other than with respect to the terms of the agreements or other documents themselves, and you should not rely on them for that purpose. In particular, any representations and warranties made by us in these agreements or other documents were made solely within the specific context of the relevant agreement or document and may not describe the actual state of affairs as of the date they were made or at any other time.

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Signatures


Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

HILTON WORLDWIDE HOLDINGS INC.
HILTON WORLDWIDE HOLDINGS INC.
By:
By:/s/ Christopher J. Nassetta
Name:Christopher J. Nassetta
President and Chief Executive Officer
By:/s/ Kevin J. Jacobs
Name:Kevin J. Jacobs
Executive Vice President and Chief Financial Officer


Date: May 1, 2019

7, 2020
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