UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 10-Q
 
ýQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
FOR THE QUARTERLY PERIOD ENDED September 30, 2017MARCH 31, 2020
 
OR
 
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
Commission file number 1-7933


Aon plc
(Exact Name of Registrant as Specified in Its Charter)
 
ENGLAND AND WALESIRELAND 98-1030901Applied For
(State or Other Jurisdiction of (I.R.S. Employer
Incorporation or Organization) Identification No.)

Metropolitan Building, James Joyce Street, Dublin 1, IrelandD01 K0Y8
122 LEADENHALL STREET, LONDON, ENGLANDEC3V 4AN
(Address of Principal Executive Offices)(Zip(Address of principal executive offices)                      (Zip Code)

+44 20 7623 5500353 1266 6000
(Registrant’s Telephone Number,
Including Area Code)
 
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  YES  ý  NO  oYes  No 
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  YES  ý  NO  oYes  No 
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerx
 
Accelerated filero
Non-accelerated filero
 
Smaller reporting companyo
(Do not check if a smaller reporting company) 
Emerging growth companyo


If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  YES o NO ýYes No
 
Number of Class A Ordinary Shares of Aon plc, $0.01 nominal value, outstanding as of October 26, 2017:  249,897,712April 30, 2020: 231,084,584





Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)
Name of each exchange
on which registered
Class A Ordinary Shares $0.01 nominal valueAONNew York Stock Exchange
Guarantees of Aon plc’s 2.800% Senior Notes due 2021AON21New York Stock Exchange
Guarantees of Aon plc’s 4.000% Senior Notes due 2023AON23New York Stock Exchange
Guarantees of Aon plc’s 3.500% Senior Notes due 2024AON24New York Stock Exchange
Guarantees of Aon plc’s 3.875% Senior Notes due 2025AON25New York Stock Exchange
Guarantees of Aon plc’s 2.875% Senior Notes due 2026AON26New York Stock Exchange
Guarantees of Aon plc’s 4.250% Senior Notes due 2042AON24New York Stock Exchange
Guarantees of Aon plc’s 4.450% Senior Notes due 2043AON43New York Stock Exchange
Guarantees of Aon plc’s 4.600% Senior Notes due 2044AON44New York Stock Exchange
Guarantees of Aon plc’s 4.750% Senior Notes due 2045AON45New York Stock Exchange

 




Table of Contents
  
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
 
 
 
 
 
 
 






Part I Financial Information
Item 1. Financial Statements

Aon plc
Condensed Consolidated Statements of Income
(Unaudited)
 Three Months Ended Nine Months Ended Three Months Ended March 31,
(millions, except per share data) September 30, 2017 September 30, 2016 September 30, 2017 September 30, 2016 2020 2019
Revenue  
  
      
  
Total revenue $2,340
 $2,201
 $7,089
 $6,759
 $3,219
 $3,143
Expenses  
  
      
  
Compensation and benefits 1,419
 1,300
 4,337
 4,041
 1,522
 1,584
Information technology 109
 99
 295
 281
 111
 117
Premises 89
 86
 259
 257
 73
 87
Depreciation of fixed assets 40
 39
 148
 118
 41
 40
Amortization and impairment of intangible assets 101
 42
 604
 117
Other general expenses 317
 267
 956
 770
Amortization of intangible assets 97
 97
Other general expense 342
 346
Total operating expenses 2,075
 1,833
 6,599
 5,584
 2,186
 2,271
Operating income 265
 368
 490
 1,175
 1,033
 872
Interest income 10
 1
 20
 6
 2
 2
Interest expense (70) (70) (211) (212) (83) (72)
Other income (expense) (5) 10
 (20) 27
 29
 
Income from continuing operations before income taxes 200
 309
 279
 996
 981
 802
Income tax expense (benefit) 4
 25
 (139) 127
Income tax expense 189
 126
Net income from continuing operations 196
 284
 418
 869
 792
 676
Income (loss) from discontinued operations, net of tax (4) 42
 857
 102
Net income (loss) from discontinued operations (1) 
Net income 192
 326
 1,275
 971
 791
 676
Less: Net income attributable to noncontrolling interests 7
 7
 30
 27
 19
 17
Net income attributable to Aon shareholders $185
 $319
 $1,245
 $944
 $772
 $659
            
Basic net income (loss) per share attributable to Aon shareholders        
Basic net income per share attributable to Aon shareholders    
Continuing operations $0.74
 $1.03
 $1.49
 $3.13
 $3.31
 $2.72
Discontinued operations (0.02) 0.16
 3.28
 0.38
 
 
Net income $0.72
 $1.19
 $4.77
 $3.51
 $3.31
 $2.72
Diluted net income (loss) per share attributable to Aon shareholders        
Diluted net income per share attributable to Aon shareholders    
Continuing operations $0.73
 $1.03
 $1.48
 $3.11
 $3.29
 $2.70
Discontinued operations (0.01) 0.15
 3.26
 0.37
 
 
Net income $0.72
 $1.18
 $4.74
 $3.48
 $3.29
 $2.70
Cash dividends per share paid on ordinary shares $0.36
 $0.33
 $1.05
 $0.96
Weighted average ordinary shares outstanding - basic 255.6
 267.5
 260.9
 269.1
 233.2
 242.2
Weighted average ordinary shares outstanding - diluted 257.3
 269.6
 262.9
 271.0
 234.5
 243.7
See accompanying Notes to Condensed Consolidated Financial Statements (Unaudited).




Aon plc
Condensed Consolidated Statements of Comprehensive Income
(Unaudited)
  Three Months Ended March 31,
(millions) 2020 2019
Net income $791
 $676
Less: Net income attributable to noncontrolling interests 19
 17
Net income attributable to Aon shareholders 772
 659
Other comprehensive income (loss), net of tax:  
  
Change in fair value of financial instruments (5) 7
Foreign currency translation adjustments (397) 133
Postretirement benefit obligation 24
 31
Total other comprehensive income (loss) (378) 171
Less: Other comprehensive income attributable to noncontrolling interests (2) 2
Total other comprehensive income (loss) attributable to Aon shareholders (376) 169
Comprehensive income attributable to Aon shareholders $396
 $828
  Three Months Ended Nine Months Ended
(millions) September 30, 2017 September 30, 2016 September 30, 2017 September 30, 2016
Net income $192
 $326
 $1,275
 $971
Less: Net income attributable to noncontrolling interests 7
 7
 30
 27
Net income attributable to Aon shareholders $185
 $319
 $1,245
 $944
Other comprehensive income (loss), net of tax:  
  
  
  
Change in fair value of financial instruments 11
 
 13
 (11)
Foreign currency translation adjustments 243
 (89) 434
 (227)
Postretirement benefit obligation 18
 18
 56
 (132)
Total other comprehensive income (loss) 272
 (71) 503
 (370)
Less: Other comprehensive income attributable to noncontrolling interests 7
 
 3
 
Total other comprehensive income (loss) attributable to Aon shareholders 265
 (71) 500
 (370)
Comprehensive income attributable to Aon shareholders $450
 $248
 $1,745
 $574
See accompanying Notes to Condensed Consolidated Financial Statements (Unaudited).




Aon plc
Condensed Consolidated Statements of Financial Position
(Unaudited)
 (Unaudited)  
(millions, except nominal value) September 30,
2017
 December 31,
2016
 March 31,
2020
 December 31,
2019
ASSETS  
  
CURRENT ASSETS  
  
Assets  
  
Current assets  
  
Cash and cash equivalents $749
 $426
 $690
 $790
Short-term investments 1,640
 290
 170
 138
Receivables, net 2,068
 2,106
 3,554
 3,112
Fiduciary assets
 9,292
 8,959
 12,401
 11,834
Other current assets 518
 247
 530
 602
Current assets of discontinued operations 
 1,118
Total Current Assets 14,267
 13,146
Total current assets 17,345
 16,476
Goodwill 7,888
 7,410
 8,293
 8,165
Intangible assets, net 1,341
 1,890
 746
 783
Fixed assets, net 545
 550
 666
 621
Operating lease right-of-use assets 897
 929
Deferred tax assets 565
 325
 638
 645
Prepaid pension 1,020
 858
 1,164
 1,216
Other non-current assets 298
 360
 533
 570
Non-current assets of discontinued operations 
 2,076
TOTAL ASSETS $25,924
 $26,615
Total assets $30,282
 $29,405
        
LIABILITIES AND EQUITY  
  
LIABILITIES  
  
CURRENT LIABILITIES  
  
Liabilities and equity  
  
Liabilities  
  
Current liabilities  
  
Accounts payable and accrued liabilities $1,588
 $1,604
 $1,549
 $1,939
Short-term debt and current portion of long-term debt 305
 336
 1,884
 712
Fiduciary liabilities 9,292
 8,959
 12,401
 11,834
Other current liabilities 1,289
 656
 1,277
 1,086
Current liabilities of discontinued operations 
 940
Total Current Liabilities 12,474
 12,495
Total current liabilities 17,111
 15,571
Long-term debt 5,662
 5,869
 6,227
 6,627
Non-current operating lease liabilities 910
 944
Deferred tax liabilities 83
 101
 189
 199
Pension, other postretirement and postemployment liabilities 1,612
 1,760
Pension, other postretirement, and postemployment liabilities 1,655
 1,738
Other non-current liabilities 846
 719
 930
 877
Non-current liabilities of discontinued operations 
 139
TOTAL LIABILITIES 20,677
 21,083
Total liabilities 27,022
 25,956
        
EQUITY  
  
Ordinary shares - $0.01 nominal value
Authorized: 750 shares (issued: 2017 - 250.8; 2016 - 262.0)
 3
 3
Equity  
  
Ordinary shares - $0.01 nominal value
Authorized: 750 shares (issued: 2020 - 231.1; 2019 - 232.1)
 2
 2
Additional paid-in capital 5,670
 5,577
 6,121
 6,152
Retained earnings 2,914
 3,807
 1,455
 1,254
Accumulated other comprehensive loss (3,412) (3,912) (4,409) (4,033)
TOTAL AON SHAREHOLDERS' EQUITY 5,175
 5,475
Total Aon shareholders' equity 3,169
 3,375
Noncontrolling interests 72
 57
 91
 74
TOTAL EQUITY 5,247
 5,532
TOTAL LIABILITIES AND EQUITY $25,924
 $26,615
Total equity 3,260
 3,449
Total liabilities and equity $30,282
 $29,405
See accompanying Notes to Condensed Consolidated Financial Statements (Unaudited).




Aon plc
Condensed Consolidated StatementStatements of Shareholders’ Equity
(Unaudited)
(millions) Shares Ordinary
Shares and
Additional
Paid-in Capital
 Retained
Earnings
 Accumulated Other
Comprehensive
Loss, Net of Tax
 Non-
controlling
Interests
 Total Shares Ordinary
Shares and
Additional
Paid-in Capital
 Retained
Earnings
 Accumulated Other
Comprehensive
Loss, Net of Tax
 Non-
controlling
Interests
 Total
Balance at December 31, 2016 262.0
 $5,580
 $3,807
 $(3,912) $57
 $5,532
Balance at December 31, 2019 232.1
 $6,154
 $1,254
 $(4,033) $74
 $3,449
Adoption of new accounting guidance 
 
 49
 
 
 49
 
 
 (6) 
 
 (6)
Balance at January 1, 2017 262.0
 5,580
 3,856
 (3,912) 57
 5,581
Balance at January 1, 2020 232.1
 $6,154
 $1,248
 $(4,033) $74
 $3,443
Net income 
 
 1,245
 
 30
 1,275
 
 
 772
 
 19
 791
Shares issued - employee stock compensation plans 3.3
 (117) 
 
 
 (117) 1.2
 (112) 
 
 
 (112)
Shares purchased (14.5) 
 (1,913) 
 
 (1,913) (2.2) 
 (463) 
 
 (463)
Share-based compensation expense 
 214
 
 
 
 214
 
 81
 
 
 
 81
Dividends to shareholders 
 
 (274) 
 
 (274)
Dividends to shareholders ($0.44 per share) 
 
 (102) 
 
 (102)
Net change in fair value of financial instruments 
 
 
 13
 
 13
 
 
 
 (5) 
 (5)
Net foreign currency translation adjustments 
 
 
 431
 3
 434
 
 
 
 (395) (2) (397)
Net postretirement benefit obligation 
 
 
 56
 
 56
 
 
 
 24
 
 24
Purchases of shares from noncontrolling interests 
 (4) 
 
 (1) (5)
Dividends paid to noncontrolling interests on subsidiary common stock 
 
 
 
 (17) (17)
Balance at September 30, 2017 250.8
 $5,673
 $2,914
 $(3,412) $72
 $5,247
Balance at March 31, 2020 231.1
 $6,123
 $1,455
 $(4,409) $91
 $3,260
(millions) Shares Ordinary
Shares and
Additional
Paid-in Capital
 Retained
Earnings
 Accumulated Other
Comprehensive
Loss, Net of Tax
 Non-
controlling
Interests
 Total
Balance at January 1, 2019 240.1
 $5,967
 $2,093
 $(3,909) $68
 $4,219
Net income 
 
 659
 
 17
 676
Shares issued - employee stock compensation plans 1.4
 (96) 
 
 
 (96)
Shares purchased (0.6) 
 (101) 
 
 (101)
Share-based compensation expense 
 89
 
 
 
 89
Dividends to shareholders ($0.40 per share) 
 
 (96) 
 
 (96)
Net change in fair value of financial instruments 
 
 
 7
 
 7
Net foreign currency translation adjustments 
 
 
 131
 2
 133
Net postretirement benefit obligation 
 
 
 31
 
 31
Balance at March 31, 2019 240.9
 $5,960
 $2,555
 $(3,740) $87
 $4,862
See accompanying Notes to Condensed Consolidated Financial Statements (Unaudited).




Aon plc
Condensed Consolidated Statements of Cash Flows
(Unaudited)
  Three Months Ended March 31,
(millions) 2020 2019
Cash flows from operating activities  
  
Net income $791
 $676
Less: Net income (loss) from discontinued operations (1) 
Adjustments to reconcile net income to cash provided by operating activities:  
  
(Gain) loss from sales of businesses, net (25) (4)
Depreciation of fixed assets 41
 40
Amortization and impairment of intangible assets 97
 97
Share-based compensation expense 76
 89
Deferred income taxes (6) (25)
Change in assets and liabilities:  
  
Fiduciary receivables (808) (609)
Short-term investments — funds held on behalf of clients (237) (541)
Fiduciary liabilities 1,045
 1,150
Receivables, net (543) (458)
Accounts payable and accrued liabilities (275) (454)
Restructuring reserves (60) (25)
Current income taxes 141
 118
Pension, other postretirement and postemployment liabilities (41) (54)
Other assets and liabilities 141
 74
Cash provided by operating activities 338
 74
Cash flows from investing activities  
  
Proceeds from investments 6
 12
Payments for investments (43) (14)
Net sales (purchases) of short-term investments — non-fiduciary (38) 41
Acquisition of businesses, net of cash acquired (334) (15)
Sale of businesses, net of cash sold 30
 6
Capital expenditures (59) (57)
Cash used for investing activities (438) (27)
Cash flows from financing activities  
  
Share repurchase (463) (100)
Issuance of shares for employee benefit plans (112) (98)
Issuance of debt 2,060
 871
Repayment of debt (1,341) (694)
Cash dividends to shareholders (102) (96)
Noncontrolling interests and other financing activities 40
 (23)
Cash provided by (used for) financing activities 82
 (140)
Effect of exchange rates on cash and cash equivalents (82) 37
Net decrease in cash and cash equivalents (100) (56)
Cash and cash equivalents at beginning of period 790
 656
Cash and cash equivalents at end of period $690
 $600
Supplemental disclosures:  
  
Interest paid $51
 $27
Income taxes paid, net of refunds $53
 $33
  Nine Months Ended
(millions) September 30, 2017 September 30, 2016
CASH FLOWS FROM OPERATING ACTIVITIES  
  
Net income $1,275
 $971
Less: Income from discontinued operations, net of income taxes 857
 102
Adjustments to reconcile net income to cash provided by operating activities:  
  
Loss (gain) from sales of businesses and investments, net 2
 (41)
Depreciation of fixed assets 148
 118
Amortization and impairment of intangible assets 604
 117
Share-based compensation expense 214
 210
Deferred income taxes (208) (7)
Change in assets and liabilities:  
  
Fiduciary receivables 986
 1,538
Short-term investments — funds held on behalf of clients (701) (419)
Fiduciary liabilities (285) (1,119)
Receivables, net 144
 175
Accounts payable and accrued liabilities (237) (246)
Restructuring reserves 170
 
Current income taxes (785) (80)
Pension, other postretirement and other postemployment liabilities (142) (70)
Other assets and liabilities (39) 107
Cash provided by operating activities - continuing operations 289
 1,152
Cash provided by operating activities - discontinued operations 64
 323
CASH PROVIDED BY OPERATING ACTIVITIES 353
 1,475
CASH FLOWS FROM INVESTING ACTIVITIES  
  
Proceeds from investments 43
 31
Payments for investments (55) (47)
Net sale (purchases) of short-term investments — non-fiduciary (1,344) (108)
Acquisition of businesses, net of cash acquired (172) (198)
Sale of businesses, net of cash sold 4,194
 104
Capital expenditures (125) (107)
Cash provided by (used for) investing activities - continuing operations 2,541
 (325)
Cash used for investing activities - discontinued operations (19) (46)
CASH PROVIDED BY (USED FOR) INVESTING ACTIVITIES 2,522
 (371)
CASH FLOWS FROM FINANCING ACTIVITIES  
  
Share repurchase (1,888) (1,037)
Issuance of shares for employee benefit plans (118) (70)
Issuance of debt 1,651
 2,729
Repayment of debt (1,998) (2,308)
Cash dividends to shareholders (274) (258)
Noncontrolling interests and other financing activities (21) (71)
Cash used for financing activities - continuing operations (2,648) (1,015)
Cash used for financing activities - discontinued operations 
 
CASH USED FOR FINANCING ACTIVITIES (2,648) (1,015)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS 91
 10
NET INCREASE IN CASH AND CASH EQUIVALENTS 318
 99
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD 431
 384
CASH AND CASH EQUIVALENTS AT END OF PERIOD $749
 $483
Supplemental disclosures:  
  
Interest paid $195
 $196
Income taxes paid, net of refunds $854
 $153

See accompanying Notes to Condensed Consolidated Financial Statements (Unaudited).




Notes to Condensed Consolidated Financial Statements (Unaudited)
1.Basis of Presentation
The accompanying unaudited Condensed Consolidated Financial Statements and Notes thereto (the “Financial Statements”) have been prepared in accordance with U.S. generally accepted accounting principles (“U.S. GAAP”). The Condensed Consolidated Financial Statements include the accounts of Aon plc and all of its controlled subsidiaries (“Aon” or the “Company”).  All intercompanysubsidiaries. Intercompany accounts and transactions have been eliminated. The Condensed Consolidated Financial Statements include, in the opinion of management, all adjustments (consisting of normal recurring adjustments and reclassifications) necessary to present fairly the Company’s consolidated financial position, results of operations and cash flows for all periods presented.
Certain information and disclosures normally included in the financial statementsFinancial Statements prepared in accordance with U.S. GAAP have been condensed or omitted. These Condensed ConsolidatedThe Financial Statements should be read in conjunction with the Consolidated Financial Statements and Notes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2016.2019, including amendments and additions disclosed on Form 8-K issued April 1, 2020. The results for the three and nine months ended September 30, 2017March 31, 2020 are not necessarily indicative of operating results that may be expected for the full year ending December 31, 2017.
Discontinued Operations2020, particularly in light of the continuing effect of the COVID-19 pandemic.
On February 9, 2017,April 1, 2020, a scheme of arrangement under English law was completed pursuant to which the Company entered intoClass A ordinary shares of Aon plc, a Purchase Agreement (the “Purchase Agreement”) with Tempo Acquisition, LLC (the “Buyer”), an entity formedpublic limited company incorporated under the laws of England and controlled by affiliates of The Blackstone Group L.P. Pursuant toWales and the Purchase Agreement, the Company sold its benefits administration and business process outsourcing business (the “Divested Business”) to the Buyer and certain designated purchasers that are direct or indirect subsidiariespublicly traded parent company of the Buyer (the “Transaction”Aon group (“Aon UK”). As, were cancelled and the holders thereof received, onresult, the Divested Business’s financial results are reflectedone-for-one basis, Class A ordinary shares of Aon plc, an Irish public limited company formerly known as Aon Limited (“Aon Ireland”), as described in the Condensed Consolidated Statementsproxy statement filed with the U.S. Securities and Exchange Commission (“SEC”) on December 20, 2019 (the “Ireland Reorganization”). Aon Ireland is a tax resident of Income, Condensed Consolidated Statements of Financial Position, and Condensed Consolidated Statements of Cash Flows, retrospectively, as discontinued operations beginningIreland. References in the first quarter of 2017. Additionally, all of the Notes to Condensed Consolidated Financial Statements have been retrospectively restated to only include“Aon” or the impacts of continuing operations, unless noted otherwise. The Transaction closed on May“Company” for time periods prior to April 1, 2017. Refer2020 refer to Note 3 “Discontinued Operations” for additional information.
Reportable Segments
BeginningAon UK. References in the first quarter of 2017,Financial Statements to “Aon” or the Company began operating as one segment that includes all of Aon’s continuing operations, which provides advice and solutions“Company” for time periods on or after April 1, 2020, refer to clients focused on risk, retirement, and health through five revenue lines that make up our principal products and services. Refer to Note 17 “Segment Information” for additional information.
As a result of these initiatives, Aon made the following changes to its presentation of the Condensed Consolidated Statement of Income beginning in the first quarter of 2017:Ireland.
Commissions, fees and other and Fiduciary investment income are now reported as one Total revenue line item; and
Other general expenses has been further broken out to provide greater clarity into charges related to Information technology, Premises, Depreciation of fixed assets, and Amortization and impairment of intangible assets.
Prior period comparable financial information has been reclassified to conform to this presentation.
The Company believes this presentation provides greater clarity into the risks and opportunities that management believes are important and allows users of the financial statements to assess the performance in the same way as the Chief Operating Decision Maker (the “CODM”).
Use of Estimates
The preparation of the accompanying Condensed Consolidated Financial Statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosures of contingent assets and liabilities at the date of the financial statements,Financial Statements, and the reported amounts of reserves and expenses. These estimates and assumptions are based on management’s best estimates and judgments. Management evaluates its estimates and assumptions on an ongoing basis using historical experience and other factors, including the current economic environment. Management believes its estimates to be reasonable given the current facts available. Aon adjusts such estimates and assumptions when facts and circumstances dictate.  Illiquid credit markets, volatile equity markets, and foreign currency exchange rate movements, and, recently, impacts from the COVID-19 pandemic increase the uncertainty inherent in such estimates and assumptions. As future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates. Changes in estimates resulting from continuing changes in the economic environment would, if applicable, be reflected in the financial statementsFinancial Statements in future periods.


2. Accounting Principles and Practices
Adoption of New Accounting Standards
Share-based CompensationCloud Computing Arrangements
In March 2016,August 2018, the Financial Accounting Standards Board (“FASB”) issued new accounting guidance on several aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flows.implementation costs incurred in a cloud computing arrangement that is a service contract. The new guidance requires all excess tax benefits and tax deficiencies toaligns capitalization requirements for certain implementation costs incurred in cloud computing arrangements with existing requirements for capitalizing implementation costs for internal-use software. These costs will be recognized as income tax expense or benefit indeferred over the income statement and treated as discrete items in the reporting period.  Further, excess tax benefits are required to be classified along with other income tax cash flows as an operating activity.  Amendments related to the timing of when excess tax benefits are recognized, minimum statutory withholding requirements, forfeitures, and intrinsic value should be applied using a modified retrospective transition method by means of a cumulative-effect adjustment to equity asterm of the beginning ofhosting arrangement, including any optional renewal periods the period in which the guidanceentity is adopted. Amendments relatedreasonably certain to the presentation of employee taxes paid on the statement of cash flows when an employer withholds shares to meet the minimum statutory withholding requirement should be applied retrospectively. Amendments requiring recognition of excess tax benefits and tax deficiencies in the income statement and the practical expedient for estimating expected term should be applied prospectively.exercise. An entity may elect to apply the amendments related to the presentation of excess tax benefits on the statement of cash flows using either a prospective transition method or a retrospective transition method.
The Company adopted this guidance on January 1, 2017, with the following impacts:
An increase to Deferred tax assets on the Condensed Consolidated Statement of Financial Position of approximately $49 million through a cumulative-effect adjustment to Retained earnings for excess tax benefits not previously recognized, and
The recognition of $5 million, or $0.02 per share, income tax benefit from continuing operations related to excess tax benefits in the Condensed Consolidated Statement of Income for the three months ended September 30, 2017, and $53 million, or $0.20 per share, for the nine months ended September 30, 2017.
Adoption of the guidance was applied prospectively on the Condensed Consolidated Statement of Cash Flows and prior period comparable information was not restated. Other elements of the guidance did not have a material impact on the Company’s Condensed Consolidated Financial Statements.
Accounting Standards Issued But Not Yet Adopted
Targeted Improvements to Accounting for Hedging Activities
In August 2017, the FASB issued new accounting guidance on targeted improvements to accounting for hedging activities. The new guidance amends its hedge accounting model to enable entities to better portray their risk management activities in the financial statements. The guidance eliminates the requirement to separately measure and report hedge ineffectiveness and requires the effect of a hedging instrument to be presented in the same income statement line as the hedged item. An entity will apply the new guidance on either a modifiedprospective or retrospective basis with a cumulative effect adjustment to accumulated other comprehensive income with a corresponding adjustment to retained earnings as of the beginning of the period of adoption. Changes to income statement presentation and financial statement disclosures will be applied prospectively.basis. The new guidance iswas effective for Aon in the first quarter of 20192020 and early adoption is permitted. The Company is currently evaluating the impact that the standard will havewas adopted on the Condensed Consolidated Financial Statements and the period in which it plans to adopt.  
Presentation of Net Periodic Pension and Postretirement Benefit Costs
In March 2017, the FASB issued new accounting guidance on the presentation of net periodic pension cost and net periodic postretirement benefit cost. The new guidance requires that an employer report the service cost component in the same line item or items as other compensationa prospective basis for all implementation costs arising from services rendered by the pertinent employees during the period. It also requires the other components of net periodic pension cost and net periodic postretirement benefit cost to be presented in the income statement separately from the service cost component and outside a subtotal of income from operations, if one is presented. Additionally, only the service cost component is eligible for capitalization, when applicable. An entity will apply the new guidance retrospectively for the presentation of the service cost component and the other components of net periodic pension cost and net periodic postretirement benefit cost in the Condensed Consolidated Statement of Income and prospectively, on andincurred after the effective date for the capitalization of the service cost component of net periodic pension costs and net periodic postretirement benefit cost in assets. The new guidance allows a practical expedient that permits an employer to use the amounts disclosed in its pension and other postretirement benefit plan note for the prior comparative periods as the estimation basis for applying the retrospective presentation requirements. The new guidance is effective for Aon in the first quarter of 2018.initial adoption. The adoption of this


guidance will havehad no significant impact on the total results of the Company.  The presentation of results will reflect a change in Operating income offset by an equal change in Other income (expense) for the period.Financial Statements.
Simplifying the Test for Goodwill Impairment
In January 2017, the FASB issued new accounting guidance on simplifying the test for goodwill impairment. Currently the standard requires an entity to perform a two-step test to determine the amount, if any, of goodwill impairment. In Step 1, an entity compares the fair value of a reporting unit with its carrying amount, including goodwill. If the carrying amount of the reporting unit exceeds its fair value, the entity performs Step 2 and compares the implied fair value of goodwill with the carrying amount of that goodwill for that reporting unit. An impairment charge equal to the amount by which the carrying amount of goodwill for the reporting unit


exceeds the implied fair value of that goodwill is recorded, limited to the amount of goodwill allocated to that reporting unit. The new guidance removes Step 2. An entity will apply a one-step quantitative test and record the amount of goodwill impairment as the excess of a reporting unit’s carrying amount over its fair value, not to exceed the total amount of goodwill allocated to the reporting unit. The new guidance does not amend the optional qualitative assessment of goodwill impairment. An entity will apply the new guidance on a prospective basis. The new guidance iswas effective for Aon in the first quarter of 2020 and early adoption is permitted for annual goodwill impairment tests performed on testing dates after January 1, 2017. The Company is currently evaluating the period of adoption and the impact that the standard will have on the Condensed Consolidated Financial Statements.
Income Tax Consequences of Intercompany Transactions
In October 2016, the FASB issued new accounting guidance on the income tax consequences of intra-entity asset transfers other than inventory.  The guidance will require that the seller and buyer recognize the consolidated current and deferred income tax consequences of a transaction in the period the transaction occurs rather than deferring to a future period and recognizing those consequences when the asset has been sold to an outside party or otherwise recovered through use (i.e., depreciated, amortized, or impaired).  An entity will apply the new guidancewas adopted on a modified retrospective basis with a cumulative effect adjustment to retained earnings asprospective basis. The adoption of the beginning of the period of adoption.  The newthis guidance is effective for Aon in the first quarter of 2018, and the Company is currently evaluating the impact that the standard will have on the Condensed Consolidated Financial Statements. 
Statement of Cash Flows
In August 2016, the FASB issued new accounting guidance on the classification of certain cash receipts and cash payments. Under the new guidance, an entity willhad no longer have discretion to choose the classification for a number of transactions, including contingent consideration payments made after a business combination, proceeds from the settlement of insurance claims, proceeds from the settlement of corporate-owned life insurance policies, and distributions received from equity method investees. The new standard will be effective for the Company in the first quarter of 2018, with early adoption permitted. An entity will apply the new guidance through retrospective adjustment to all periods presented. The retrospective approach includes a practical expedient that entities may apply should retrospective adoption be impracticable; in this case, the amendments for these issues may be applied prospectively as of the earliest date practicable. The guidance will not have a materialsignificant impact on the Company’s Condensed Consolidated Statements of Cash Flows.Financial Statements.
Credit Losses
In June 2016, the FASB issued a new accounting guidancestandard on the measurement of credit losses on financial instruments. The new guidancestandard replaces the current incurred loss impairment methodology with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. An entity will applyThe Company adopted the new guidance through a cumulative-effectstandard as of January 1, 2020 using the modified retrospective approach. Under this approach, prior periods were not restated. Rather, the cumulative effect of initially applying the new standard was recognized as an adjustment to retained earnings asearnings. Upon the adoption of this guidance on January 1, 2020, the Company recognized a cumulative adjustment of $6 million to decrease retained earnings.
The Company’s estimate for allowance for credit losses with respect to receivables is based on a combination of factors, including evaluation of forward-looking information, historical write-offs, aging of balances, and other qualitative and quantitative analyses.
Accounting Standards Issued But Not Yet Adopted
Simplifying the Accounting for Income Taxes
In December 2019, the FASB issued new accounting guidance that simplifies the accounting for income taxes by eliminating some exceptions to the general approach in the existing guidance. It also clarifies certain aspects of the beginning of the first reporting period in which theexisting guidance is effective.to promote more consistent application. The new guidance is effective for Aon in the first quarter of 2020 and2021, with early adoption is permitted beginning in the first quarter of 2019. Aonpermitted. The Company is currently evaluating the impact that the standardguidance will have on the Condensed Consolidated Financial Statements as well asand the method of transition and period of adoption.
LeasesChanges to the Disclosure Requirements for Defined Benefit Plans
In February 2016,August 2018, the FASB issued new accounting guidance on leases, whichrelated to the disclosure requirements for employers that sponsor defined benefit pension and other postretirement benefit plans. The guidance requires lesseessponsors of these plans to recognize assets and liabilities for most leases. Under the new guidance, a lessee should recognizeprovide additional disclosures, including weighted average interest rates used in the Condensed Consolidated Statement of Financial Position a liability to make lease paymentsentity’s cash balance pension plans and a right-of-use asset representing its right to usenarrative description of reasons for any significant gains or losses impacting the underlying assetbenefit obligation for the lease term. The recognition, measurement,period, and presentation of expenses and cash flows arising from a lease by a lessee have not significantly changed from currently effective U.S. GAAP.eliminates certain previous disclosure requirements. The new standard will be effective for the Company in the first quarter of 2019, with early adoption permitted. In transition, lessees and lessors are required to recognize and measure leases at the beginning of the earliest period presented using a modified retrospective approach. The modified retrospective approach includes a number of optional practical expedients that entities may elect to apply. These practical expedients relate to the identification and classification of leases that commenced before the effective date, initial direct costs for leases that commenced before the effective date, and


the ability to use hindsight in evaluating lessee options to extend or terminate a lease or to purchase the underlying asset. Aon is currently evaluating the impact the standard will have on the Condensed Consolidated Financial Statements and period of adoption.
Financial Assets and Liabilities
In January 2016, the FASB issued new accounting guidance on recognition and measurement of financial assets and financial liabilities. The amendments in the new guidance make targeted improvements, which include the requirement to measure equity investments with readily determinable fair values at fair value through net income, simplification of the impairment assessment for equity investments without readily determinable fair values, adjustments to existing and additional disclosure requirements, and additional tax considerations. An entity should apply the amendments by means of a cumulative-effect adjustment to the balance sheet as of the beginning of the fiscal year of adoption. The amendments related to equity securities without readily determinable fair values, including disclosure requirements, should be applied prospectively to equity investments that exist as of the date of adoption of the guidance. The guidance is effective for the Company in the first quarter of 2018 and early adoption is permitted. Aon is currently evaluating the impact that the standard will have on the Condensed Consolidated Financial Statements and period of adoption.
Revenue Recognition
In May 2014, the FASB issued a new accounting standard on revenue from contracts with customers, which, when effective, will supersede nearly all existing revenue recognition guidance under U.S. GAAP.  The core principal of the standard is that an entity should recognize revenue when it transfers promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.  The standard also requires additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract. The standard is effective for Aon in the first quarter of 2018 and2021, with early adoption is permitted beginning in the first quarter of 2017. Two methods of transition are permitted upon adoption: full retrospective and modified retrospective. Under the full retrospective method, prior periods wouldwill be restated under the new revenue standard, providing a comparable view across all periods presented. Under the modified retrospective method, prior periods would not be restated. Rather, revenue and other disclosures for pre-2018 periods would be provided in the notes to the financial statements as previously reported under the current revenue standard. The Company will adopt this standard in the first quarter of 2018 using a modified retrospective adoption approach.
A preliminary assessment to determine the impacts of the new accounting standard has been performed.applied retrospectively. The Company is currently implementing accounting and operational processes and controls to ensure compliance with the new standard, but is still evaluating the quantitative impactsimpact that the standardguidance will have on its financial statements.the Financial Statements and the period of adoption.
However,Securities and Exchange Commission Final Rules
Financial Disclosures about Guarantors
In March 2020, the more significant impacts of the new standardSEC passed changes to the Companydisclosure requirements in Rules 3-10 and 3-16 of Regulation S-X to better align those requirements with the needs of investors and to simplify and streamline the disclosure obligations of registrants. The amendments are anticipated to be as follows:
The Company currently recognizes revenue either at a point in time or over a period of time based on the transfer of value to customers or as the remuneration becomes determinable. Under the new standard, the revenue related to certain brokerage activities recognized over a period of time will be recognized on the effective date of the associated policies when control of the policy transfers to the customer. As a result, revenue from these arrangements will be recognized in earlier periods under the new standard in comparison to the current guidance and will change the timing and amount of revenue recognized for annual and interim periods. This change is anticipated to result in a significant shift in interim revenue for Reinsurance Solutions and certain other brokerage services.January 4, 2021, with early adoption permitted. The Company is currently assessingevaluating the timingimpact that the guidance will have on the Financial Statements and measurementthe period of adoption.


3. Revenue from Contracts with Customers
Disaggregation of Revenue
The following table summarizes revenue recognition underfrom contracts with customers by principal service line (in millions):
  Three Months Ended March 31,
  2020 2019
Commercial Risk Solutions $1,146
 $1,118
Reinsurance Solutions 848
 788
Retirement Solutions 397
 420
Health Solutions 502
 486
Data & Analytic Services 331
 336
Elimination (5) (5)
Total revenue $3,219
 $3,143
Consolidated revenue from contracts with customers by geographic area, which is attributed on the new standard for certain otherbasis of where the services including advisory, where limited impacts are anticipated.performed, is as follows (in millions):
Additionally,
  Three Months Ended March 31,
  2020 2019
United States $1,227
 $1,161
Americas other than United States 228
 226
United Kingdom 500
 452
Europe, Middle East, & Africa other than United Kingdom 978
 1,009
Asia Pacific 286
 295
Total revenue $3,219
 $3,143


Contract Costs
An analysis of the new standard provides guidance on accounting for certain revenue-relatedchanges in the net carrying amount of costs including when to capitalize costs associatedfulfill contracts with obtaining and fulfilling a contract. The majoritycustomers are as follows (in millions):
  Three Months Ended March 31,
  2020 2019
Balance at beginning of period $335
 $329
Additions 318
 346
Amortization (416) (439)
Impairment 
 
Foreign currency translation and other (8) 
Balance at end of period $229
 $236


An analysis of these costs are currently expensed as incurred under existing U.S. GAAP. Assets recognized for the changes in the net carrying amount of costs to obtain a contract, which includes certain sales commissions, will be amortized on a systematic basis that is consistentcontracts with the transfer of the services to which the asset relates, considering anticipated renewals when applicable. For situations where the renewal period is one year or less and renewal costscustomers are commensurate with the initial contract, the Company plans to apply a practical expedient and recognize the costs of obtaining a contract as an expense when incurred. Assets recognized for the costs to fulfill a contract, which includes internal costs related to pre-placement broking activities, will be amortized on a systematic basis that is consistent with the transfer of the services to which the asset relates, which is generally expected to be less than one year. The Company is quantifying the nature and amount of costs that would qualify for capitalization and the amount of amortization that will be recognized in each period.


3.Discontinued Operations
On February 9, 2017, the Company entered into the Purchase Agreement with Tempo Acquisition, LLC to sell its benefits administration and business process outsourcing business to the Buyer, an entity formed and controlled by affiliates of The Blackstone Group L.P., and certain designated purchasers that are direct or indirect subsidiaries of the Buyer.
On May 1, 2017, the Buyer purchased all of the outstanding equity interests of the Divested Business, plus certain related assets and liabilities, for a purchase price of $4.3 billion in cash paid at closing, subject to customary adjustments set forth in the Purchase Agreement, and deferred consideration of up to $500 million. Cash proceeds after customary adjustments and before taxes due were $4.2 billion.
Aon and the Buyer entered into certain transaction related agreements at the closing, including two commercial agreements, a transition services agreement, certain intellectual property license agreements, sub-leases and other customary agreements. Aon expects to continue to be a significant client of the Divested Business and the Divested Business has agreed to use Aon for its broking and other services for a specified period of time.
In the nine months ended September 30, 2017, the Company recorded an estimated gain on sale, net of taxes, of $803 million and a non-cash impairment charge to its tradenames associated with the Divested Business of $380 million as these assets were not sold to the Buyer. The impairment charge is included in Amortization and impairment of intangible assets on the Condensed Consolidated Statement of Income for the nine months ended September 30, 2017.
The Company has classified the results of the Divested Business as discontinued operations in the Company’s Condensed Consolidated Statements of Income for all periods presented. Additionally, the assets and liabilities of the Divested Business were retrospectively classified as discontinued operations in the Company’s Condensed Consolidated Statements of Financial Position upon triggering held for sale criteria in February 2017. These assets and liabilities were sold on May 1, 2017.
The financial results of the Divested Business for the three and nine months ended September 30, 2017 and 2016 are presented as Income from discontinued operations on the Company’s Condensed Consolidated Statements of Income. The following table presents the financial results of the Divested Businessfollows (in millions):
  Three Months Ended March 31,
  2020 2019
Balance at beginning of period $171
 $156
Additions 12
 9
Amortization (12) (11)
Impairment 
 
Foreign currency translation and other (4) 1
Balance at end of period $167
 $155
  Three months ended September 30 Nine months ended September 30

 2017 2016 2017 2016
Revenue        
Total revenue $
 $559
 $698
 $1,606
Expenses        
Total operating expenses 14
 491
 640
 1,443
Operating income from discontinued operations (14) 68
 58
 163
Other income (1) (1) 10
 
Income from discontinued operations before income taxes (15) 67
 68
 163
Income taxes (6) 25
 14
 61
Income from discontinued operations excluding gain, net of tax (9) 42
 54
 102
Gain on sale of discontinued operations, net of tax 5
 
 803
 
Income from discontinued operations, net of tax $(4) $42
 $857
 $102
Upon triggering held for sale criteria in February 2017, Aon ceased depreciating and amortizing all long-lived assets included in discontinued operations. No depreciation or amortization expense was recognized during the three months ended September 30, 2017. Included within Total operating expenses for the three months ended September 30, 2016 was $18 million of depreciation of fixed assets and $30 million of intangible asset amortization. Total operating expenses for the nine months ended September 30, 2017 and 2016 include, respectively, $8 million and $53 million of depreciation of fixed assets and $11 million and $90 million of intangible asset amortization.


The following table presents the aggregate carrying amounts of the classes of assets and liabilities presented as discontinued operations within the Company’s Condensed Consolidated Statements of Financial Position (in millions):
  
September 30,
2017 (1)
 December 31,
2016
ASSETS  
  
Cash and cash equivalents $
 $5
Receivables, net 
 483
Fiduciary assets 
 526
Goodwill 
 1,337
Intangible assets, net 
 333
Fixed assets, net 
 215
Other assets 
 295
TOTAL ASSETS $
 $3,194
     
LIABILITIES  
  
Accounts payable and accrued liabilities $
 $197
Fiduciary liabilities 
 526
Other liabilities 
 356
TOTAL LIABILITIES $
 $1,079
(1)All assets and liabilities associated with the Divested Business were sold on May 1, 2017.
The Company’s Condensed Consolidated Statements of Cash Flows present the operating, investing, and financing cash flows of the Divested Business as discontinued operations.  Aon uses a centralized approach to cash management and financing of its operations. Prior to the closing of the Transaction, portions of the Divested Business’s cash were transferred to Aon daily, and Aon would fund the Divested Business as needed. Cash and cash equivalents of discontinued operations at September 30, 2016 was $3 million.


4. Cash and Cash Equivalents and Short-term Investments
Cash and cash equivalents include cash balances and all highly-liquidhighly liquid instruments with initial maturities of three months or less.  Short-term investments consist of money market funds. The estimated fair value of cash and cash equivalents and short-term investments approximates their carrying values.
At September 30, 2017,March 31, 2020, Cash and cash equivalents and Short-term investments were $2,389$860 million compared to $716$928 million at December 31, 2016, an increase2019, a decrease of $1,673 million that was primarily related to the receipt of proceeds from the sale of the Divested Business.$68 million. Of the total balances, $98$95 million and $82$110 million waswere restricted as to itstheir use at September 30, 2017March 31, 2020 and December 31, 2016,2019, respectively. Included within the September 30, 2017Short-term investments as of March 31, 2020 and December 31, 2016 balances, respectively,2019 were £42.7 million ($57.552.1 million at September 30, 2017March 31, 2020 exchange rates)rates and £43.3 million ($53.2$55.5 million at December 31, 20162019 exchange rates) of operating funds required to be held by the Company in the United Kingdom (the “U.K.”) by the Financial Conduct Authority (the “FCA”), a U.K.-based regulator, which were included in Short-term investments.regulator.


5. Other Financial Data
Condensed Consolidated Statements of Income Information
Other Income (Expense)
Other income (expense) consists of the following (in millions):
  Three Months Ended March 31,
  2020 2019
Foreign currency remeasurement $42
 $(11)
Disposal of businesses 25
 5
Pension and other postretirement 4
 4
Equity earnings 1
 1
Financial instruments (44) 1
Other 1
 
Total $29
 $
 Three months ended September 30 Nine months ended September 30
 2017 2016 2017 2016
Foreign currency remeasurement gain (loss)$(20) $3
 $(32) $(14)
Gain (loss) on disposal of business
 
 (2) 41
Equity earnings2
 4
 11
 7
Gain (loss) on financial instruments16
 3
 6
 (7)
Other(3) 
 (3) 
Total$(5) $10
 $(20) $27

Condensed Consolidated Statements of Financial Position Information
Allowance for Doubtful Accounts
An analysis of the allowance for doubtful accounts is as follows (in millions):
  Three Months Ended March 31,
  
2020 (1)
 2019
Balance at December 31 $70
 $64
Adoption of new accounting guidance (2)
 7
 
Balance at January 1 77
 64
Provision 9
 8
Accounts written off, net of recoveries (8) (8)
Foreign currency translation and other 3
 
Balance at end of period $81
 $64

(1)The Company’s estimate for allowance for credit losses with respect to receivables is based on a combination of factors, including evaluation of forward-looking information, historical write-offs, aging of balances, and other qualitative and quantitative analyses. Refer to Note 2 “Accounting Principles and Practices” for further information.
(2)The allowance for doubtful accounts resulted in a $7 million charge from the adoption of the new accounting standard on the measurement of credit losses. After tax impacts, this resulted in a $6 million decrease to Retained earnings. Refer to Note 2 “Accounting Principles and Practices” for further information.

 Three months ended September 30 Nine months ended September 30
 2017 2016 2017 2016
Balance at beginning of period$59
 $64
 $56
 $58
Provision charged to Other general expenses5
 4
 16
 15
Accounts written off, net of recoveries
 (5) (10) (11)
Foreign currency translation(5) 
 (3) 1
Balance at end of period$59
 $63
 $59
 $63

Other Current Assets
The components of Other current assets are as follows (in millions):
As ofMarch 31,
2020
 December 31,
2019
Costs to fulfill contracts with customers (1)
$229
 $335
Prepaid expenses156
 97
Taxes receivable79
 88
Other (2)
66
 82
Total$530
 $602
As ofSeptember 30, 2017 December 31, 2016
Taxes receivable$208
 $100
Prepaid expenses158
 102
Receivables from the Divested Business (1)
124
 
Other28
 45
Total$518
 $247

(1)Refer to Note 3 “Discontinued Operations”“Revenue from Contracts with Customers” for additionalfurther information.
(2)December 31, 2019 includes $4 million previously classified as “Receivables from the Divested Business”.



Other Non-Current Assets
The components of Other non-current assets are as follows (in millions):
As ofMarch 31,
2020
 December 31,
2019
Costs to obtain contracts with customers (1)
$167
 $171
Taxes receivable101
 102
Leases93
 100
Investments52
 53
Other120
 144
Total$533
 $570

As ofSeptember 30, 2017 December 31, 2016
Investments$44
 $119
Taxes receivable88
 82
Other166
 159
Total$298
 $360
(1)Refer to Note 3 “Revenue from Contracts with Customers” for further information.
Other Current Liabilities
The components of Other current liabilities are as follows (in millions):
As ofMarch 31,
2020
 December 31,
2019
Deferred revenue (1)
$309
 $270
Leases200
 210
Taxes payable196
 93
Other572
 513
Total$1,277
 $1,086
As ofSeptember 30, 2017 December 31, 2016
Deferred revenue$331
 $199
Taxes payable (1)
537
 77
Other421
 380
Total$1,289
 $656

(1)Includes accrued taxes payable related toDuring the gain on salethree months ended March 31, 2020, $117 million was recognized in the Condensed Consolidated Statement of Income. During the Divested Business.12 months ended December 31, 2019, $532 million was recognized in the Consolidated Statement of Income.


Other Non-Current Liabilities
The components of Other non-current liabilities are as follows (in millions):
As ofMarch 31,
2020
 December 31,
2019
Taxes payable (1)
$544
 $525
Leases74
 76
Deferred revenue72
 62
Compensation and benefits41
 49
Other199
 165
Total$930
 $877

(1)Includes $145 million for the non-current portion of the one-time mandatory transition tax on accumulated foreign earnings as of March 31, 2020 and December 31, 2019.
6. Restructuring
In 2017, Aon initiated a global restructuring plan (the “Restructuring Plan”) in connection with the sale of the benefits administration and business process outsourcing business (the “Divested Business”). The Restructuring Plan was intended to streamline operations across the organization and deliver greater efficiency, insight, and connectivity. The Company incurred all remaining costs for the Restructuring Plan, and the Restructuring Plan was closed in the fourth quarter of 2019. As such, for the three months ended March 31, 2020, 0 charges were taken under the Restructuring Plan. For the three months ended March 31, 2019, $91 million of restructuring expenses were charged under the Restructuring Plan.
As of December 31, 2019, the remaining liabilities for the Restructuring Plan were $204 million. During the three months ended March 31, 2020, the Company made cash payments of $60 million, and the effect of foreign currency translation and other non-cash activity was $17 million, resulting in restructuring liabilities of $127 million as of March 31, 2020.

As ofSeptember 30, 2017 December 31, 2016
Taxes payable$333
 $288
Deferred revenue45
 49
Leases145
 136
Compensation and benefits61
 56
Other262
 190
Total$846
 $719



6. 7. Acquisitions and Dispositions of Businesses
Completed Acquisitions
The Company completed eight5 acquisitions during the ninethree months ended September 30, 2017March 31, 2020 and eight acquisitions1 acquisition during the twelvethree months ended DecemberMarch 31, 2016.2019. The following table includes the preliminary fair values of consideration transferred, assets acquired, and liabilities assumed as a result of the Company’s acquisitions (in millions):
Consideration Transferred Three Months Ended March 31, 2020
Cash $351
Deferred, contingent, and other consideration 35
Aggregate consideration transferred $386
   
Assets acquired  
Cash and cash equivalents $17
Receivables 7
Goodwill 303
Intangible assets 74
Current assets 2
Non-current assets 5
Total assets acquired 408
Liabilities assumed  
Current liabilities 11
Non-current liabilities 11
Total liabilities assumed 22
Net assets acquired $386
  For the nine months ended September 30, 2017
Cash $164
Deferred and contingent consideration 32
Aggregate consideration transferred $196
   
Assets acquired:  
Cash and cash equivalents $7
Receivables, net 11
Goodwill 121
Intangible assets, net 90
Fixed assets, net 1
Other assets 10
Total assets acquired 240
Liabilities assumed:  
Current liabilities 18
Other non-current liabilities 26
Total liabilities assumed 44
Net assets acquired $196

The results of operations of these acquisitions are included in the Condensed Consolidated Financial Statements as of the respective acquisition dates. The Company’s results of operations would not have been materially different if these acquisitions had been reported from the beginning of the period in which they were acquired.
20172020 Acquisitions
On August 31, 2017,January 1, 2020, the Company completed the transaction to acquire Mark Kelly Insurance and Financial Services PTY LTD, an Australia-based broker servicing the insurance needsacquisition of commercial clients in and around the Townsville regional center.
On August 28, 2017, the Company completed the transaction to acquire a certain portfolio in the Charlotte office100% share capital of The Hays Group, Inc. d/b/a Hays Companies.
On July 27, 2017, the Company completed the transaction to acquire Grupo Innovac Sociedad de Correduría de Seguros, S.A,Apollo Conseil et Courtage, an insurance broker based in Valencia, Spain.France.
On July 3, 2017,January 1, 2020, the Company completed the transaction to acquire PWZ AG,acquisition of 100% share capital of Assimedia SA, an independent insurance broker based in Zurich, Switzerland.
On May 31, 2017,January 1, 2020, the Company completed the transaction to acquire SchneiderGolling IFFOXX Assekuranzmakler AG and SchneiderGolling Industrie Assekuranzmaklergesellschaft mbH from SchneiderGolling Gruppe, a property and casualtyacquisition of 100% share capital of TRIUM GmbH Insurance Broker, an insurance broker based in Southern Germany.
On May 2, 2017,January 3, 2020, the Company completed the transaction to acquire cut-e Assessment Global Holdings Limited,acquisition of 100% share capital of CoverWallet, Inc., a high-volume online psychometric assessments provider based in Ireland.U.S.-based digital insurance platform for small- and medium-sized businesses.
On March 3, 2017,January 31, 2020, the Company completed the transactionacquisition of 100% share capital of Cytelligence Inc., a Canadian-based cyber security firm that provides incident response advisory, digital forensic expertise, security consulting services, and cyber security training for employees to acquire Finaccord Limited, a market research, publishinghelp organizations respond to cyber security threats and consulting company based in the United Kingdom.strengthen their security position.
2019 Acquisitions
On January 19, 2017,July 31, 2019, the Company completed the transaction to acquire VERO Management AG,acquisition of 100% share capital of Ovatio Courtage SAS, an insurance broker and risk advisor based in Austria.


2016 AcquisitionsFrance.
On December 26, 2016,July 31, 2019, the Company completed the transaction to acquire Admix,acquisition of 100% share capital of Zalba-Caldu Correduria de Seguros, S.A., a leading health and benefits brokerage and solutions firm based in Brazil.Spanish insurance broker.
On November 11, 2016January 1, 2019, the Company completed the transaction to acquire CoCubes, a leading hiring assessment companyacquisition of 100% share capital of Chapka Assurances SAS, based in India.France.
On October 31, 2016, the Company completed the transaction to acquire Stroz, Friedberg, Inc., a leading global cyber risk management firm based in New York City, with offices across the U.S. and in London, Zurich, Dubai and Hong Kong.

On August 19, 2016, the Company completed the transaction to acquire Cammack Health LLC, a leading health and benefits consulting firm that serves large health care organizations in the Eastern region of the U.S., including health plans, health systems and employers.
On June 1, 2016, the Company completed the transaction to acquire Univers Workplace Solutions, a leading elective benefit enrollment and communication services firm based in New Jersey.
On April 11, 2016, the Company completed the transaction to acquire Nexus Insurance Brokers Limited and Bayfair Insurance Centre Limited, insurance brokerage firms located in New Zealand.
On February 1, 2016, the Company completed the transaction to acquire Modern Survey, an employee survey and talent analytics solutions provider based in Minneapolis.
On January 1, 2016, the Company completed the transaction to acquire Globe Events Management, an insurance, retirement, and investment consulting business company based in Australia.
Completed Dispositions
The Company completed no dispositions1 disposition during the three months ended September 30, 2017 and four dispositions during the nine months ended September 30, 2017, excluding the sale of the Divested Business. Refer to Note 3 “Discontinued Operations” for further information.March 31, 2020. The Company completed no dispositions1 disposition during the three months ended September 30, 2016 and four dispositions during the nine months ended September 30, 2016.March 31, 2019.
There were noTotal pretax gains recognized on the disposition of businesses for the three months ended September 30, 2017 and 2016, excluding the sale of the Divested Business.March 31, 2020 were $25 million. Total pretax losses recognized, net of gains, were $2 million for the nine months ended September 30, 2017, and total pretax gains recognized net of losses, were $41 million for the ninethree months ended September 30, 2016.March 31, 2019 were $5 million. Gains and losses recognized as a result of a disposition are included in Other income (expense) in the Condensed Consolidated Statements of Income.
Other Significant Activity
7. Restructuring
In 2017,On March 9, 2020, Aon initiatedand Willis Towers Watson Public Limited Company, an Irish public limited company (“WTW”), entered into a global restructuring planbusiness combination agreement (the “Restructuring Plan”“Business Combination Agreement”) in connection with the salerespect to a combination of the Divested Business. The Restructuring Plan is intendedparties (the “Combination”). Refer to streamline operations across the organization“Business Combination Agreement” within Management’s Discussion and deliver greater efficiency, insight,Analysis of Financial Condition and connectivity. The Company expects these restructuring activities and related expenses to affect continuing operations through 2019, including an estimated 2,400 to 2,850 role eliminations. The Restructuring Plan is expected to result in cumulative costsResults of approximately $750 million through the end of the plan, consisting of approximately $303 million in employee termination costs, $146 million in technology rationalization costs, $80 million in lease consolidation costs, $40 million in asset impairments, and $181 million in other costs, including certain separation costs associated with the sale of the Divested Business. Included in the estimated $750 million are $50 million of non-cash charges related to asset impairments and lease consolidations.
From the inception of the Restructuring Plan through September 30, 2017, the Company has eliminated 2,125 positions and incurred total expenses of $401 millionOperations for restructuring and related separation costs.  These charges are included in Compensation and benefits, Information technology, Premises, Depreciation of fixed assets, and Other general expenses in the accompanying Condensed Consolidated Statements of Income.


The following table summarizes restructuring and separation costs by type that have been incurred through September 30, 2017 and are estimated to be incurred through the end of the Restructuring Plan (in millions). Estimated costs may be revised in future periods as these assumptions are updated:
  Three months ended September 30, 2017 Nine months ended September 30, 2017 Estimated Remaining Costs 
Estimated Total Cost (1)
Workforce reduction $52
 $257
 $46
 $303
Technology rationalization (2)
 12
 22
 124
 146
Lease consolidation (2)
 4
 8
 72
 80
Asset impairments 2
 26
 14
 40
Other costs associated with restructuring and separation (2) (3)
 32
 88
 93
 181
Total restructuring and related expenses $102
 $401
 $349
 $750
(1)Actual costs, when incurred, may vary due to changes in the assumptions built into the Restructuring Plan.  Significant assumptions that may change when plans are finalized and implemented include, but are not limited to, changes in severance calculations, changes in the assumptions underlying sublease loss calculations due to changing market conditions, and changes in the overall analysis that might cause the Company to add or cancel component initiatives.
(2)Contract termination costs included within Technology rationalization for the three and nine months ended September 30, 2017 were $1 million. Contract termination costs included within Lease consolidations for the three and nine months ended September 30, 2017 were $3 million and $8 million, respectively. Contract termination costs included within Other costs associated with restructuring and separation were $1 million for the three and nine months ended September 30, 2017. Total estimated contract termination costs to be incurred under the Restructuring Plan associated with Technology rationalizations, Lease consolidations, and Other costs associated with restructuring and separation, respectively, are $10 million, $80 million, and $10 million.
(3)Other costs associated with the Restructuring Plan include those to separate the Divested Business, as well as moving costs, and consulting and legal fees. These costs are generally recognized when incurred.
The changes in the Company’s liabilities for the Restructuring Plan as of September 30, 2017 are as follows (in millions):
  Restructuring Plan
Balance as of December 31, 2016 $
Expensed 369
Cash payments (199)
Foreign currency translation and other 17
Balance as of September 30, 2017 $187
further information.
8. Goodwill and Other Intangible Assets
The changes in the net carrying amount of goodwill for the ninethree months ended September 30, 2017March 31, 2020 are as follows (in millions):
Balance as of December 31, 2019$8,165
Goodwill related to current year acquisitions303
Goodwill related to disposals(3)
Goodwill related to prior year acquisitions
Foreign currency translation(172)
Balance as of March 31, 2020$8,293
Balance as of December 31, 2016$7,410
Goodwill related to current year acquisitions121
Goodwill related to disposals(1)
Goodwill related to prior year acquisitions(6)
Foreign currency translation364
Balance as of September 30, 2017$7,888



Other intangible assets by asset class are as follows (in millions):
 March 31, 2020 December 31, 2019
 Gross Carrying Amount 
Accumulated
Amortization and Impairment
 Net Carrying Amount Gross Carrying Amount Accumulated
Amortization and Impairment
 Net Carrying Amount
Customer-related and contract-based$2,227
 $1,590
 $637
 $2,264
 $1,600
 $664
Tradenames1,026
 1,005
 21
 1,029
 956
 73
Technology and other408
 320
 88
 380
 334
 46
Total$3,661
 $2,915
 $746
 $3,673
 $2,890
 $783

 September 30, 2017 December 31, 2016
 Gross Carrying Amount 
Accumulated
Amortization and Impairment
 Net Carrying Amount Gross Carrying Amount Accumulated
Amortization and Impairment
 Net Carrying Amount
Customer related and contract based$2,104
 $1,380
 $724
 $2,023
 $1,198
 $825
Tradenames(1)
1,041
 478
 563
 1,027
 7
 1,020
Technology and other(1)
384
 330
 54
 347
 302
 45
 Total$3,529
 $2,188
 $1,341
 $3,397
 $1,507
 $1,890
(1)
Prior to May 1, 2017, finite lived tradenames were classified within Technology and other. As of December 31, 2016, $29 million of gross carrying amount and $7 million of accumulated amortization related to finite-lived tradenames was reclassified from Technology and other to Tradenames.
In the second quarter of 2017 and in connection with the completion of the sale of the Divested Business, the Company recognized a non-cash impairment charge to the associated tradenames of $380 million. The fair value of the tradenames was determined using the Relief from Royalty Method. This impairment was included in Amortization and impairment of intangible assets on the Condensed Consolidated Statement of Income. Refer to Note 3 “Discontinued Operations” for further information.
Additionally, effective May 1, 2017 and consistent with operating as one segment, the Company implemented a three-year strategy to transition to a unified Aon brand. As a result, Aon commenced amortization of all indefinite lived tradenames and prospectively accelerated amortization of its finite-lived tradenames over the three-year period. The change in estimated useful life resulted in additional amortization expense, net of tax, to continuing operations of $34 million, or $0.13 per share, and $56 million, or $0.21 per share, in the three and nine months ended September 30, 2017, respectively.
Amortization expense and impairment charges from finite lived intangible assets was $101 million and $604 million for the three and nine months ended September 30, 2017, respectively. Amortization expense from finite lived intangible assets was $42 million and $117 million for the three and nine months ended September 30, 2016, respectively.
The estimated future amortization for finite livedfinite-lived intangible assets as of September 30, 2017March 31, 2020 is as follows (in millions):
Remainder of 2020$139
2021136
202296
202385
202469
202551
Thereafter170
Total$746
Remainder of 2017$117
2018376
2019357
2020196
202189
Thereafter206
 Total
$1,341



9. Debt
Notes
DuringIn March 2020, the first quarter of 2017, the CAD 375Company’s $400 million ($304 million at September 30, 2017 exchange rates) 4.76%2.80% Senior Notes due March 20182021 were classified as Short-term debt and current portion of long-term debt in the Condensed Consolidated Statements of Financial Position as the date of maturity is in less than one year.
On November 15, 2019, Aon Corporation, a Delaware corporation and a wholly owned subsidiary of the Company, issued $500 million 2.20% Senior Notes due November 2022. The Company used the net proceeds of the offering to pay down a portion of outstanding commercial paper and for general corporate purposes.
In September 2019, the Company’s $600 million 5.00% Senior Notes due September 2020 were classified as Short-term debt and current portion of long-term debt in the Condensed Consolidated Statements of Financial Position as the date of maturity is in less than one year.
On May 2, 2019, Aon Corporation issued $750 million 3.75% Senior Notes due May 2029. The Company used the net proceeds of the offering to pay down a portion of outstanding commercial paper and for general corporate purposes.
Revolving Credit Facilities
As of September 30, 2017,March 31, 2020, Aon plc had one2 primary committed credit facilityfacilities outstanding: its $900 million multi-currency U.S. credit facility expiring in February 2021 (the “2021 Facility”). On October 19, 2017, Aon entered into a $4002022 and its $750 million multi-currency U.S. credit facility expiring in October 2022 (the “2022 Facility”). This facility replaced2023. Effective February 27, 2020, the Company’s previous $400$750 million multi-currency U.S. credit facility that expiredwas increased by $350 million from the original $400 million. In aggregate, these two facilities provide $1.65 billion in March 2017.available credit.


The 2021 FacilityEach of these primary committed credit facilities includes customary representations, warranties, and covenants, including financial covenants that require Aon to maintain specified ratios of adjusted consolidated earnings before interest, taxes, depreciation, and amortization (“EBITDA”) to consolidated interest expense and consolidated debt to adjusted consolidated EBITDA, in each case, tested quarterly. At September 30, 2017,March 31, 2020, Aon did not have borrowings under the 2021 Facility,either of these primary committed credit facilities, and was in compliance with the financial covenants and all other covenants contained therein during the ninerolling 12 months ended September 30, 2017.March 31, 2020.
Commercial Paper
Aon Corporation a wholly-owned subsidiary of Aon plc, has established a U.S. commercial paper program (the “U.S. Program”) and Aon UK has established a European multi-currency commercial paper program (collectively(the “European Program” and, together with the “CPU.S. Program, the “Commercial Paper Programs”). Commercial paper may be issued in an aggregate principal amountamounts of up to $1.3 billion$600 million under the CP Programs, allocated betweenU.S. Program and €525 million under the two programs as determined by management,European Program, not to exceed the amount of the Company’s committed credit, which was $900 million$1.65 billion at September 30, 2017. TheMarch 31, 2020. As of March 31, 2020, the U.S. commercial paper program isProgram was fully and unconditionally guaranteed by Aon plcUK and the European commercial paper program isProgram was fully and unconditionally guaranteed by Aon Corporation. In connection with the Ireland Reorganization, on April 1, 2020, a new guarantee structure for the Commercial Paper Programs was established. Refer to Note 18 “Guarantee of Registered Securities” for further information.
Commercial paper outstanding, which is included in Short-term debt and current portion of long-term debt in the Company’s Condensed Consolidated Statements of Financial Position, is as follows (in millions):
As of March 31, 2020 December 31, 2019
Commercial paper outstanding $833
 $112

As of September 30, 2017 December 31, 2016
Commercial paper outstanding $
 $329
The weighted average commercial paper outstanding and its related interest rates are as follows:follows (in millions, except percentages):
  Three Months Ended March 31,
  2020 2019
Weighted average commercial paper outstanding $456
 $323
Weighted average interest rate of commercial paper outstanding 0.96% 0.49%
  Three months ended September 30 Nine months ended September 30
  2017 2016 2017 2016
Weighted average commercial paper outstanding $
 $271
 $227
 $251
Weighted average interest rate of commercial paper outstanding % 0.02% 0.18% 0.27%

10. Income Taxes
The effective tax rate on netNet income from continuing operations was 2.0% and (49.8)%19.3% for the three and nine months ended September 30, 2017, respectively.March 31, 2020. The effective tax rate on netNet income from continuing operations was 8.1% and 12.8%15.7% for the three and nine months ended September 30, 2016, respectively. March 31, 2019.


For the three months ended September 30, 2017,March 31, 2020, the Company reported tax expense of $4 million on pretax income of $200 million, which resulted in an effective tax rate of 2.0%,was primarily driven by the jurisdictionalgeographical distribution of income includingand certain discrete items, primarily the estimated impact of the Restructuring Program and the accelerated amortization of tradenames. For the nine months ended September 30, 2017, the Company reported a tax benefit of $139 million on pretax income of $279 million, which resulted in an effective tax rate of (49.8)%. The primary components of the year to date tax amounts were the non-cash tax benefit from the tradename impairment associated with the Divested Business and thefavorable impact of share-based payments from adoptionpayments.
For the three months ended March 31, 2019, the tax rate was primarily driven by the geographical distribution of income and certain discrete items, primarily the new share-based compensation guidance. Refer to Note 2 “Accounting Principles and Practices” for additional details.favorable impact of shared-based payments.
11. Shareholders’ Equity
Ordinary Shares
Aon has a share repurchase program authorized by the Company’s Board of Directors (the “Repurchase Program”). The Repurchase Program was established in April 2012 with up to $5.0 billion in authorized repurchases, and was increased by $5.0 billion in authorized repurchases in each of November 2014 and FebruaryJune 2017 for a total of $15.0 billion in repurchase authorizations. The Repurchase Program was adopted by Aon Ireland’s Board of Directors on April 1, 2020.
Under the Repurchase Program, the Company’s Class A Ordinary Shares may be repurchased through the open market or in privately negotiated transactions, from time to time, based on prevailing market conditions, and will be funded from available capital.
InThe following table summarizes the three months ended September 30, 2017, the Company repurchased 5.4 million shares at an average priceCompany’s share repurchase activity (in millions, except per share of $139.61, for a total cost of approximately $749 million and recorded an additional $3.8 million of costs associated with the repurchases to retained earnings. During the nine months ended September 30, 2017, the Company repurchased 14.5 million shares at an average price per share of $131.58, for a total cost of approximately $1.9 billion and recorded an additional $9.5 million of costs associated with the repurchases to retained earnings. Included in the 5.4 million shares and 14.5 million shares repurchased during the three and nine months ended September 30, 2017 were 165 thousand shares that did not settle until October 2017. These shares were settled at an average price per share of $146.52 and total cost of $24.2 million. In the three months endeddata):

 Three Months Ended March 31,
 2020 2019
Shares repurchased2.2
 0.6
Average price per share$212.78
 $161.16
Costs recorded to retained earnings
 
Total repurchase cost$461
 $100
Additional associated costs2
 1
Total costs recorded to retained earnings$463
 $101


September 30, 2016, the Company repurchased 2.7 million shares at an average price per share of $110.26 for a total cost of approximately $301 million. During the nine months ended September 30, 2016, the Company repurchased 10.4 million shares at an average price per share of $101.16, for a total cost of approximately $1.1 billion. At September 30, 2017,March 31, 2020, the remaining authorized amount for share repurchaserepurchases under the Repurchase Program was $5.9$1.6 billion. Under the Repurchase Program, the Company has repurchased a total of 104.7130.9 million shares for an aggregate cost of approximately $9.1$13.4 billion. Due to COVID-19, the Company has temporarily suspended share repurchase.
Net Income Per Share
Weighted average ordinary shares outstanding are as follows (in millions):
 Three Months Ended March 31,
 2020 2019
Basic weighted average ordinary shares outstanding233.2
 242.2
Dilutive effect of potentially issuable shares1.3
 1.5
Diluted weighted average ordinary shares outstanding234.5
 243.7
 Three months ended September 30 Nine months ended September 30
 2017 2016 2017 2016
Basic weighted-average ordinary shares outstanding255.6
 267.5
 260.9
 269.1
Dilutive effect of potentially issuable shares1.7
 2.1
 2.0
 1.9
Diluted weighted-average ordinary shares outstanding257.3
 269.6
 262.9
 271.0

Potentially issuable shares are not included in the computation of dilutedDiluted net income per share if their inclusion would be antidilutive. There were no0 shares and 0.1 million shares excluded from the calculation for the three and nine months ended September 30, 2017March 31, 2020 and 2016.March 31, 2019, respectively.


Accumulated Other Comprehensive Loss
Changes in Accumulated other comprehensive loss by component, net of related tax, are as follows (in millions):
 
Change in Fair Value of Financial Instruments (1) 
 Foreign Currency Translation Adjustments 
Post-Retirement Benefit Obligation (2)
 Total
Balance at December 31, 2016$(37) $(1,264) $(2,611) $(3,912)
Other comprehensive income (loss) before reclassifications, net13
 442
 
 455
Amounts reclassified from accumulated other comprehensive loss:  

 

 

Amounts reclassified from accumulated other comprehensive income (loss)(2) (11) 80
 67
Tax benefit (expense)2
 
 (24) (22)
Amounts reclassified from accumulated other comprehensive income (loss), net
 (11) 56
 45
Net current period other comprehensive income (loss)13
 431
 56
 500
Balance at September 30, 2017$(24) $(833) $(2,555) $(3,412)
 
Change in Fair Value of Financial Instruments (1) 
 Foreign Currency Translation Adjustments 
Postretirement Benefit Obligation (2)
 Total
Balance at December 31, 2019$(12) $(1,305) $(2,716) $(4,033)
Other comprehensive income (loss) before reclassifications, net(9) (395) 1
 (403)
Amounts reclassified from accumulated other comprehensive income  

 

 

Amounts reclassified from accumulated other comprehensive income5
 
 30
 35
Tax expense(1) 
 (7) (8)
Amounts reclassified from accumulated other comprehensive income, net (3)
4
 
 23
 27
Net current period other comprehensive income (loss)(5) (395) 24
 (376)
Balance at March 31, 2020$(17) $(1,700) $(2,692) $(4,409)
(1)Reclassifications from this category included in Accumulated other comprehensive loss are recorded in Other income (expense), Other general expenses,Revenue, Interest expense, and Compensation and benefits. Seebenefits in the Condensed Consolidated Statements of Income. Refer to Note 14 “Derivatives and Hedging” for additionalfurther information regarding the Company’s derivative and hedging activity.
(2)Reclassifications from this category included in Accumulated other comprehensive loss are recorded in Other income (expense) in the Condensed Consolidated Statements of Income.
(3)It is the Company’s policy to release income tax effects from accumulated other comprehensive loss using the portfolio approach.
 
Change in Fair Value of Financial Instruments (1) 
 Foreign Currency Translation Adjustments 
Postretirement Benefit Obligation (2)
 Total
Balance at December 31, 2018$(15) $(1,319) $(2,575) $(3,909)
Other comprehensive income before reclassifications, net4
 131
 11
 146
Amounts reclassified from accumulated other comprehensive income       
Amounts reclassified from accumulated other comprehensive income5
 
 26
 31
Tax expense(2) 
 (6) (8)
Amounts reclassified from accumulated other comprehensive income, net (3)
3
 
 20
 23
Net current period other comprehensive income7
 131
 31
 169
Balance at March 31, 2019$(8) $(1,188) $(2,544) $(3,740)
(1)Reclassifications from this category included in Accumulated other comprehensive loss are recorded in Revenue, Interest expense, and Compensation and benefits.benefits in the Condensed Consolidated Statements of Income. Refer to Note 14 “Derivatives and Hedging” for further information regarding the Company’s derivative and hedging activity.
(2)Reclassifications from this category included in Accumulated other comprehensive loss are recorded in Other income (expense) in the Condensed Consolidated Statements of Income.
(3)It is the Company’s policy to release income tax effects from accumulated other comprehensive loss using the portfolio approach.




12. Employee Benefits
The following table provides the components of the net periodic (benefit) cost (benefit) recognized in the Condensed Consolidated Statements of Income in Compensation and benefits for Aon’s materialsignificant U.K., U.S., and other significant internationalmajor pension plans, which are located in the Netherlands and CanadaCanada. Service cost is reported in Compensation and benefits and all other components are reported in Other income (expense) as follows (in millions):
 Three Months Ended March 31,
 U.K. U.S. Other
 2020 2019 2020 2019 2020 2019
Service cost$
 $
 $
 $
 $
 $
Interest cost22
 28
 21
 27
 4
 7
Expected return on plan assets, net of administration expenses(39) (49) (33) (34) (8) (10)
Amortization of prior-service cost
 1
 
 1
 
 
Amortization of net actuarial loss7
 7
 17
 13
 3
 3
Total net periodic (benefit) cost$(10) $(13) $5
 $7
 $(1) $
 Three months ended September 30
 U.K. U.S. Other
 2017 2016 2017 2016 2017 2016
Service cost$
 $
 $
 $
 $
 $
Interest cost31
 37
 24
 28
 7
 7
Expected return on plan assets, net of administration expenses(50) (58) (34) (39) (13) (12)
Amortization of prior-service cost
 
 
 1
 
 
Amortization of net actuarial loss8
 7
 13
 12
 3
 3
Net periodic cost (benefit)$(11) $(14) $3
 $2
 $(3) $(2)
Loss on pension settlement
 
 
 
 
 
Total net periodic cost (benefit)$(11)
$(14)
$3

$2

$(3)
$(2)
            
 Nine months ended September 30
 U.K. U.S. Other
 2017 2016 2017 2016 2017 2016
Service cost$
 $
 $
 $
 $
 $
Interest cost91
 123
 72
 83
 19
 21
Expected return on plan assets, net of administration expenses(147) (187) (104) (117) (35) (36)
Amortization of prior-service cost
 1
 1
 2
 
 
Amortization of net actuarial loss23
 24
 38
 37
 9
 8
Net periodic cost (benefit)$(33) $(39) $7
 $5
 $(7) $(7)
Loss on pension settlement
 61
 
 
 
 
Total net periodic cost (benefit)$(33) $22
 $7
 $5
 $(7) $(7)
In March 2017, the Company approved a plan to offer a voluntary one-time lump sum payment option to certain eligible employees of the Company’s U.K. pension plans that, if accepted, would settle the Company’s pension obligation to them. A non-cash settlement charge is expected in the fourth quarter of 2017.
Contributions
TheAssuming no additional contributions are agreed to with, or required by, the pension plan trustees, the Company expects to make total cash contributions of approximately $80$5 million, $51$99 million, and $18$19 million, based on exchange rates as of(at December 31, 2016,2019 exchange rates) to its significant U.K., U.S., and other significant internationalmajor pension plans, respectively, during 2017.  During the three months ended September 30, 2017, cash2020. The following table summarizes contributions of $22 million, $5 million, and $3 million were made to the Company’s significant U.K., U.S., and other significant international pension plans respectively. During the nine months ended September 30, 2017, cash contributions of $64 million, $31 million, and $14 million were made to the Company’s significant U.K., U.S., and other significant international pension plans, respectively. During the three and nine months ended September 30, 2017, Aon made a non-cash contribution of approximately $80 million to its U.S. pension plan.(in millions):
During the three months ended September 30, 2016, cash contributions of $19 million, $5 million, and $4 million were made to the Company’s significant U.K., U.S., and other significant international pension plans, respectively. During the nine months ended September 30, 2016, cash contributions of $53 million, $24 million, and $14 million were made to the Company’s significant U.K., U.S., and other significant international pension plans, respectively.
  Three Months Ended March 31,
  2020 2019
Contributions to U.K. pension plans $2
 $23
Contributions to U.S. pension plans 31
 17
Contributions to other major pension plans 2
 7
Total contributions $35
 $47



13. Share-Based Compensation Plans
The following table summarizes share-based compensation expense recognized in the Condensed Consolidated Statements of Income in Compensation and benefits (in millions):
 Three Months Ended March 31,
 2020 2019
Restricted share units (“RSUs”)$58
 $63
Performance share awards (“PSAs”)14
 23
Employee share purchase plans4
 3
Total share-based compensation expense 
$76

$89
 Three months ended September 30 Nine months ended September 30
 2017 2016 2017 2016
Restricted share units (“RSUs”)$42
 $40
 $143
 $136
Performance share awards (“PSAs”)22
 24
 63
 67
Employee share purchase plans3
 2
 8
 7
Total share-based compensation expense 
$67
 $66
 $214
 $210

Restricted Share Units
RSUs generally vest between three and five years. The fair value of RSUs is based upon the market value of Aonthe Company’s Class A ordinary shares at the date of grant. With certain limited exceptions, any break in continuous employment will cause the forfeiture of all non-vested awards. Compensation expense associated with RSUs is recognized on a straight-line basis over the requisite service period. Dividend equivalents are paid on certain RSUs, based on the initial grant amount.


The following table summarizes the status of the Company’s RSUs (shares in thousands)thousands, except fair value):
 Three Months Ended March 31,
 2020 2019
 Shares 
Fair Value (1) 
 Shares 
Fair Value (1) 
Non-vested at beginning of period3,634
 $143
 4,208
 $120
Granted432
 $179
 517
 $170
Vested(583) $141
 (677) $117
Forfeited(79) $146
 (41) $121
Non-vested at end of period3,403
 $147
 4,007
 $127
 2017 2016
 Shares 
Fair Value (1)
 Shares 
Fair Value (1)
Non-vested at December 316,195
 $89
 7,167
 $77
Granted1,549
 122
 2,110
 101
Vested(2,294) 82
 (2,729) 70
Forfeited(590) 92
 (333) 81
Non-vested at September 304,860
 $102
 6,215
 $88

(1)Represents per share weighted average fair value of award at date of grant.
Unamortized deferred compensation expense amounted to $367$359 million as of September 30, 2017,March 31, 2020, with a remaining weighted-averageweighted average amortization period of approximately 2.1two years.
Performance Share Awards
The vesting of PSAs is contingent upon meeting a cumulative level of earnings per share related performance over a three-year period. The actual issueissuance of shares may range from 0-200% of the target number of PSAs granted, based on the terms of the plan and level of achievement of the related performance target. The grant date fair value of PSAs is based upon the market price of Aonthe Company’s Class A ordinary shares at the date of grant. The performance conditions are not considered in the determination of the grant date fair value for these awards. Compensation expense is recognized over the performance period based on management’s estimate of the number of units expected to vest. Management evaluates its estimate of the actual number of shares expected to be issued at the end of the programs on a quarterly basis. The cumulative effect of the change in estimate is recognized in the period of change as an adjustment to Compensation and benefits expense,in the Condensed Consolidated Statements of Income, if necessary. Dividend equivalents are not paid on PSAs.
Information as of September 30, 2017 regardingThe following table summarizes the Company’s target PSAs granted and shares that would be issued at current performance levels for PSAs granted during the ninethree months ended September 30, 2017March 31, 2020 and the years ended December 31, 20162019 and 2015,2018, respectively is as follows (shares in thousands and dollars in millions, except fair value):
 March 31,
2020
 December 31,
2019
 December 31,
2018
Target PSAs granted during period487
 467
 564
Weighted average fair value per share at date of grant$160
 $165
 $134
Number of shares that would be issued based on current performance levels487
 451
 818
Unamortized expense, based on current performance levels$78
 $42
 $24

 September 30,
2017
 December 31,
2016
 December 31,
2015
Target PSAs granted during period548
 752
 967
Weighted average fair value per share at date of grant$114
 $100
 $96
Number of shares that would be issued based on current performance levels544
 663
 1,362
Unamortized expense, based on current performance levels$51
 $27
 $11


14. Derivatives and Hedging
The Company is exposed to market risks, including changes in foreign currency exchange rates and interest rates. To manage the risk related to these exposures, the Company enters into various derivative instruments that reduce these risks by creating offsetting exposures. The Company does not enter into derivative transactions for trading or speculative purposes.
Foreign Exchange Risk Management
The Company is exposed to foreign exchange risk when it earns revenues, pays expenses, and enters into monetary intercompany transfers or other transactions denominated in a currency that differs from its functional currency, or enters into other transactions that are denominated in a currency other than its functional currency. The Company uses foreign exchange derivatives, typically forward contracts, options and cross currency swaps, to reduce its overall exposure to the effects of currency fluctuations on cash flows. These exposures are hedged, on average, for less than two years. These derivatives are accounted for as hedges, and changes in fair value are recorded each period in Other comprehensive income (loss) in the Condensed Consolidated Statements of Comprehensive Income.
The Company also uses foreign exchange derivatives, typically forward contracts and options, to economically hedge the currency exposure of the Company’s global liquidity profile, including monetary assets or liabilities that are denominated in a non-functional currency of an entity, typically on a rolling 30-day basis, but may be for up to one year in the future. These derivatives are not accounted for as hedges, and changes in fair value are recorded each period in Other income (expense) in the Condensed Consolidated Statements of Income.


The notional and fair values of derivative instruments are as follows (in millions):
Notional Amount 
Derivative Assets (1)
 
Derivative Liabilities (2)
Notional Amount 
Net Amount of Derivative Assets
 Presented in the Statements of Financial Position (1)
 
Net Amount of Derivative Liabilities
 Presented in the Statements of Financial Position (2)
September 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
March 31,
2020
 December 31,
2019
 March 31,
2020
 December 31,
2019
 March 31,
2020
 December 31,
2019
Foreign exchange contracts 
  
  
  
  
  
 
  
  
  
  
  
Accounted for as hedges$711
 $758
 $31
 $14
 $3
 $13
$537
 $579
 $8
 $16
 $(3) $1
Not accounted for as hedges (3)
245
 189
 
 1
 2
 1
385
 297
 4
 2
 (1) 
Total$956
 $947
 $31
 $15
 $5
 $14
$922
 $876
 $12
 $18
 $(4) $1
(1)Included within Other current assets ($67 million at September 30, 2017March 31, 2020 and $6$7 million at December 31, 2016)2019) or Other non-current assets ($255 million at September 30, 2017March 31, 2020 and $9$11 million at December 31, 2016)2019).
(2)Included within Other current liabilities ($3 million at September 30, 2017March 31, 2020 and $7$1 million at December 31, 2016)2019) or Other non-current liabilities ($21 million at September 30, 2017March 31, 2020 and $7$0 million at December 31, 2016)2019).
(3)These contracts typically are for 30 day30-day durations and are executed close to the last day of the most recent reporting month, thereby resulting in nominal fair values at the balance sheet date.
Offsetting of derivatives assets are as follows (in millions):
 Gross Amounts of Recognized Assets Gross Amounts Offset in the Statement of Financial Position 
Net Amounts of Assets Presented in the Statement of Financial Position (1)
Derivatives accounted for as hedgesSeptember 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
Foreign exchange contracts$31
 $14
 $
 $(1) $31
 $13
(1)Included within Other current assets ($6 million at September 30, 2017 and $4 million at December 31, 2016) or Other non-current assets ($25 million at September 30, 2017 and $9 million at December 31, 2016).


Offsetting of derivative liabilities are as follows (in millions):
  Gross Amounts of Recognized Liabilities Gross Amounts Offset in the Statement of Financial Position 
Net Amounts of Liabilities Presented in the Statement of Financial Position (1)
 Derivatives accounted for as hedges September 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
 September 30,
2017
 December 31,
2016
Foreign exchange contracts $3
 $13
 $
 $(1) $3
 $12
(1)Included within Other current liabilities ($2 million at September 30, 2017 and $5 million at December 31, 2016) or Other non-current liabilities ($1 million at September 30, 2017 and $7 million at December 31, 2016).
The amounts of derivative gains (losses) recognized in the Condensed Consolidated Financial Statements for the three and nine months ended September 30, 2017 and 2016 are as follows (in millions):
Cash Flow Hedge - Foreign Exchange Contracts Location of Eventual Reclassification from Accumulated Other Comprehensive Loss Gain (Loss) Currently Recognized in Accumulated Other Comprehensive Loss
Three months ended September 30 Compensation and Benefits Other General Expenses Interest Expense Other Income (Expense) Total
2017 $
 $3
 $
 $8
 $11
2016 10
 (4) 
 (7) (1)
Cash Flow Hedge - Foreign Exchange Contracts Location of Eventual Reclassification from Accumulated Other Comprehensive Loss Gain (Loss) Currently Recognized in Accumulated Other Comprehensive Loss
Nine months ended September 30 Compensation and Benefits Other General Expenses Interest Expense Other Income (Expense) Total
2017 $9
 $5
 $
 $4
 $18
2016 8
 (9) 
 (18) (19)
 Three Months Ended March 31,
 2020 2019
(Loss) Gain recognized in Accumulated other comprehensive loss$(11) $4

The amounts of derivative gains (losses) reclassified from Accumulated other comprehensive loss in the Condensed Consolidated Statements of Income are as follows (in millions):
  Three Months Ended March 31,
  2020 2019
Total revenue $(4) $(4)
Interest expense (1) (1)
Total $(5) $(5)
Cash Flow Hedge - Foreign Exchange Contracts Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into Income (Effective Portion)
Three months ended September 30 Compensation and Benefits Other General Expenses Interest Expense Other Income (Expense) Total
2017 $1
 $(1) $
 $(3) $(3)
2016 1
 (1) 
 (2) (2)
Cash Flow Hedge - Foreign Exchange Contracts Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into Income (Effective Portion)
Nine months ended September 30 Compensation and Benefits Other General Expenses Interest Expense Other Income (Expense) Total
2017 $14
 $(3) $(1) $(7) $3
2016 2
 (2) (1) (5) (6)

The Company estimates that approximately $11$14 million of pretax losses currently included within Accumulated other comprehensive loss will be reclassified in tointo earnings in the next twelve12 months.
The amount of gain (loss) recognized in income on the ineffective portion of derivatives for the three and nine months ended September 30, 2017 and 2016 was immaterial.
During the three and nine months ended September 30, 2017, the Company recorded a loss of $35 million and a gain of $8$5 million and $9 million, respectively, in Other income (expense) during the three months ended March 31, 2020 and March 31, 2019, respectively, for foreign exchange derivatives not designated or qualifying as hedges. During the three and nine months ended September 30, 2016, the Company recorded a gain of $2 million and $1 million, respectively, in Other income (expense) for foreign exchange derivatives not designated or qualifying as hedges.
Net Investments in Foreign Operations Risk Management
The Company uses non-derivative financial instruments to protect the value of its investments in a number of foreign subsidiaries. In 2016, theThe Company has designated a portion of its Euro-denominatedeuro-denominated commercial paper issuances as a non-derivative hedge of the foreign currency exposure of a net investment in its European operations. The change in fair value of the designated portion of


the Euro-denominatedeuro-denominated commercial paper due to changes in foreign currency exchange rates is recorded in Foreign currency translation adjustment, a component of Accumulated other comprehensive income (loss),loss, to the extent it is effective as a hedge. The foreign currency translation adjustment of the hedged net investments that is also recorded in Accumulated other comprehensive income (loss).loss. Ineffective portions of net investment hedges, if any, are reclassified from Accumulated other comprehensive income (loss)loss into earnings during the period of change.
As of September 30, 2017, theThe Company had no€101 million ($112 million at March 31, 2020 exchange rates) and €101 million ($112 million at December 31, 2019 exchange rates) of outstanding Euro-denominatedeuro-denominated commercial paper at March 31, 2020 and December 31, 2019, respectively, designated as a hedge of the foreign currency exposure of its net investment in its European operations. As of September 30, 2017, theThe unrealized gain recognized in Accumulated other comprehensive income (loss)loss related to the net investment non derivativenon-derivative hedging instrument was immaterial.$30 million and $29 million, as of March 31, 2020 and December 31, 2019, respectively.
The Company did not reclassify any deferred gains or losses related to net investment hedges from Accumulated other comprehensive income (loss)loss to earnings during the three and nine months ended September 30, 2017. In addition, the Company did not incur any ineffectiveness related to net investment hedges during the threeMarch 31, 2020 and nine months ended September 30, 2017.2019.


15. Fair Value Measurements and Financial Instruments
Accounting standards establish a three tier fair value hierarchy that prioritizes the inputs used in measuring fair values as follows:
Level 1 — observable inputs such as quoted prices for identical assets in active markets;
Level 2 — inputs other than quoted prices for identical assets in active markets, that are observable either directly or indirectly; and
Level 3 — unobservable inputs in which there is little or no market data which requires the use of valuation techniques and the development of assumptions.
The following methods and assumptions are used to estimate the fair values of the Company’s financial instruments:
Money market funds consist of institutional prime, treasury, and government money market funds. The Company reviews treasury and government money market funds to obtain reasonable assurance that the fund net asset value is $1 per share, and reviews the floating net asset value of institutional prime money market funds for reasonableness. 
Equity investments consist of domestic and international equity securities and equity derivatives valued using the closing stock price on a national securities exchange. Over the counter equity derivatives are valued using observable inputs such as underlying prices of the underlying security and volatility. On a sample basis, the Company reviews the listing of Level 1 equity securities in the portfolio, and agrees the closing stock prices to a national securities exchange, and independently verifies the observable inputs for Level 2 equity derivatives and securities.
Fixed income investments consist of certain categories of bonds and derivatives. Corporate, government, and agency bonds are valued by pricing vendors who estimate fair value using recently executed transactions and proprietary models based on observable inputs, such as interest rate spreads, yield curves, and credit risk. Asset-backed securities are valued by pricing vendors who estimate fair value using discounted cash flow models utilizing observable inputs based on trade and quote activity of securities with similar features. Fixed income derivatives are valued by pricing vendors using observable inputs such as interest rates and yield curves. The Company obtains an understanding of the models, inputs, and assumptions used in developing prices provided by its vendors through discussions with the fund managers. The Company independently verifies the observable inputs, as well as assesses assumptions used for reasonableness based on relevant market conditions and internal Company guidelines. If an assumption is deemed unreasonable, based on the Company’sinternal Company guidelines, it is then reviewed by management and the fair value estimate provided by the vendor is adjusted, if deemed appropriate. These adjustments do not occur frequently and historically are not material to the fair value estimates used in the Consolidated Financial Statements.
Derivatives are carried at fair value, based upon industry standard valuation techniques that use, where possible, current market-based or independently sourced pricing inputs, such as interest rates, currency exchange rates, or implied volatilities.
Debt is carried at outstanding principal balance, less any unamortized issuance costs, discount or premium. Fair value is based on quoted market prices or estimates using discounted cash flow analyses based on current borrowing rates for similar types of borrowing arrangements.


The following tables present the categorization of the Company’s assets and liabilities that are measured at fair value on a recurring basis at September 30, 2017March 31, 2020 and December 31, 20162019 (in millions):
   Fair Value Measurements Using
 Balance at March 31, 2020 Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3)
Assets 
  
  
  
Money market funds (1)
$2,252
 $2,252
 $
 $
Other investments 
  
  
  
Government bonds$1
 $
 $1
 $
Equity investments$1
 $
 $1
 $
Derivatives (2)
 
  
  
  
Gross foreign exchange contracts$13
 $
 $13
 $
Liabilities 
  
  
  
Derivatives (2)
 
  
  
  
Gross foreign exchange contracts$5
 $
 $5
 $


   Fair Value Measurements Using
 Balance at September 30, 2017 Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3)
Assets: 
  
  
  
Money market funds (1)
$3,091
 $3,091
 $
 $
Other investments: 
  
  
  
Government bonds1
 
 1
 
Equity investments11
 7
 4
 
Derivatives: (2)
 
  
  
  
Foreign exchange contracts31
 
 31
 
Liabilities: 
  
  
  
Derivatives: (2)
 
  
  
  
Foreign exchange contracts5
 
 5
 

   Fair Value Measurements Using
 Balance at December 31, 2019 Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3)
Assets 
  
  
  
Money market funds (1)
$2,007
 $2,007
 $
 $
Other investments 
  
  
  
Government bonds$1
 $
 $1
 $
Equity investments$1
 $
 $1
 $
Derivatives (2)
 
  
  
  
Gross foreign exchange contracts$21
 $
 $21
 $
Liabilities 
  
 0
  
Derivatives (2)
 
  
  
  
Gross foreign exchange contracts$4
 $
 $4
 $
(1)Included within Fiduciary assets or Short-term investments or Cash and cash equivalents in the Condensed Consolidated Statements of Financial Position, depending on their nature and initial maturity.
(2)Refer to Note 14 “Derivatives and Hedging” for additional information regarding the Company’s derivatives and hedging activity.
   Fair Value Measurements Using
 Balance at December 31, 2016 Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3)
Assets: 
  
  
  
Money market funds (1)
$1,371
 $1,371
 $
 $
Other investments: 
  
  
  
Government bonds1
 
 1
 
Equity investments9
 6
 3
 
Derivatives: (2)
 
  
  
  
Foreign exchange contracts15
 
 15
 
Liabilities: 
  
  
  
Derivatives: (2)
 
  
  
  
Foreign exchange contracts14
 
 14
 
(1)Included within Fiduciary assets, Short-term investments or Cash and cash equivalents in the Condensed Consolidated Statements of Financial Position, depending on their nature and initial maturity. 
(2)
Refer to Note 14 “Derivatives and Hedging” for additional information regarding the Company’s derivatives and hedging activity.
There were no transfers of assets or liabilities between fair value hierarchy levels in either the three and nine months ended September 30, 2017 or 2016.March 31, 2020 and 2019. The Company recognized no realized or unrealized gains or losses in the Condensed Consolidated Statements of Income during either the three and nine months ended September 30, 2017 or 2016,March 31, 2020 and 2019 related to assets and liabilities measured at fair value using unobservable inputs.


The fair value of debt is classified as Level 2 of the fair value hierarchy. The following table disclosesprovides the carrying value and fair value for the Company’s financial instruments where the carrying amounts and fair values differterm debt (in millions):
 March 31, 2020 December 31, 2019
 Carrying Value Fair Value Carrying Value Fair Value
Current portion of long-term debt$999
 $1,004
 $600
 $614
Long-term debt$6,227
 $6,837
 $6,627
 $7,442

 September 30, 2017 December 31, 2016
 Carrying Value Fair Value Carrying Value Fair Value
Current portion of long-term debt (1)
$305
 $309
 $
 $
Long-term debt5,662
 6,227
 5,869
 6,264
(1)Excludes commercial paper program.


16. CommitmentsClaims, Lawsuits, and Other Contingencies
Legal
Aon and its subsidiaries are subject to numerous claims, tax assessments, lawsuits, and proceedings that arise in the ordinary course of business, which frequently include errors and omissions (“E&O”) claims. The damages claimed in these matters are or may be substantial, including, in many instances, claims for punitive, treble, or extraordinary damages. While Aon maintains meaningful E&O insurance and other insurance programs to provide protection against certain losses that arise in such matters, Aon has exhausted or materially depleted its coverage under some of the policies that protect the Company and, consequently, is self-insured or materially self-insured for some claims. Accruals for these exposures, and related insurance receivables, when applicable, are included in the Condensed Consolidated Statements of Financial Position and have been recognized in Other general expensesexpense in the Condensed Consolidated Statements of Income to the extent that losses are deemed probable and are reasonably estimable. These amounts are adjusted from time to time as developments warrant. Matters that are not probable and reasonably estimable are not accrued for in the financial statements.
The Company has included in the current matters described below certain matters in which (1) loss is probable, (2) loss is reasonably possible    that(that is, more than remote but not probable,probable), or (3) there exists the reasonable possibility of loss greater than the accrued amount. In addition, the Company may from time to time disclose matters for which the probability of loss could be remote but the claim amounts associated with such matters are potentially significant. The reasonably possible range of loss for the matters described below for which loss is estimable, in excess of amounts that are deemed probable and estimable and therefore already accrued, is estimated to be between $0 and $0.3$0.1 billion, exclusive of any insurance coverage. These estimates are based on currently available information.information as of the date of this filing. As available information changes, the matters for which Aon is able to estimate, may change, and the estimates themselves, may change. In addition, many estimates involve significant judgment and uncertainty. For example, at the time of making an estimate, Aon may only have limited information about the facts underlying the claim, and predictions and assumptions about future court rulings and outcomes may prove to be inaccurate. Although management at present believes that the ultimate outcome of all matters described below, individually or in the aggregate, will not have a material adverse effect on the consolidated financial position of Aon, legal proceedings are subject to inherent uncertainties and unfavorable rulings or other events. Unfavorable resolutions could include substantial monetary or punitive damages imposed on Aon or its subsidiaries. If unfavorable outcomes of these matters were to occur, future results of operations or cash flows for any particular quarterly or annual period could be materially adversely affected.
Current Matters
A retail insurance brokerage subsidiary of Aon was sued on September 14, 2010 in the Chancery Court for Davidson County, Tennessee Twentieth Judicial District, at Nashville by a client, Opry Mills Mall Limited Partnership (“Opry Mills”) that sustained flood damage to its property in May 2010. The lawsuit seeks $200 million in coverage from numerous insurers with whom this Aon subsidiary placed the client’s property insurance coverage. The insurers contend that only $50 million in coverage (which has already been paid) is available for the loss because the flood event occurred on property in a high hazard flood zone. Opry Mills is seeking full coverage from the insurers for the loss and has sued this Aon subsidiary in the alternative for the same $150 million difference on various theories of professional liability if the court determines there is not full coverage. In addition, Opry Mills seeks prejudgment interest, attorneys’ fees and enhanced damages which could substantially increase Aon’s exposure. In March 2015, the trial court granted partial summary judgment in favor of plaintiffs and against the insurers, holding generally that the plaintiffs are entitled to $200 million in coverage under the language of the policies. In August 2015, a jury returned a verdict in favor of Opry Mills and against the insurers in the amount of $204 million. The insurers have appealed both of these trial court decisions. Aon believes it has meritorious defenses and intends to vigorously defend itself against these claims.
A pensions consulting and administration subsidiary of Aon provided advisory services to the Trustees of the Gleeds pension fund in the United Kingdom and, on occasion, to the relevant employer of the fund.  In April 2014, the High Court, Chancery Division, London found that certain governing documents of the fund that sought to alter the fund’s benefit structure and that had been drafted by Aon were procedurally defective and therefore invalid.  No lawsuit naming Aon as a party was filed, although a tolling


agreement was entered.  The High Court decision says that the additional liabilities in the pension fund resulting from the alleged defect in governing documents amount to approximately £45 million ($61 million at September 30, 2017 exchange rates). In December 2014, the Court of Appeal granted the employer leave to appeal the High Court decision. At a hearing in October 2016, the Court of Appeal approved a settlement of the pending litigation. On October 31, 2016, the fund’s trustees and employer sued Aon in the High Court, Chancery Division, London, alleging negligence and breach of duty in relation to the governing documents. The proceedings were served on Aon on December 20, 2016. The claimants seek damages of approximately £70 million ($94 million at September 30, 2017 exchange rates). Aon believes that it has meritorious defenses and intends to vigorously defend itself against this claim.
On June 29, 2015, Lyttelton Port Company Limited (“LPC”) sued Aon New Zealand in the Christchurch Registry of the High Court of New Zealand.  LPC alleges, among other things, that Aon was negligent and in breach of contract in arranging LPC’s property insurance program for the period covering June 30, 2010, to June 30, 2011.  LPC contends that acts and omissions by Aon caused LPC to recover less than it otherwise would have from insurers for losses suffered in the 2010 and 2011 Canterbury earthquakes.  LPC claims damages of approximately NZD 184 million ($133 million at September 30, 2017 exchange rates) plus interest and costs.  Aon believes that it has meritorious defenses and intends to vigorously defend itself against these claims.
On October 3, 2017, Christchurch City Council (“CCC”) invoked arbitration to pursue a claim that it asserts against Aon New Zealand. Aon provided insurance broking services to CCC in relation to CCC’s 2010-2011 material damage and business interruption program. In December 2015, CCC settled its property and business interruption claim for its losses arising from the 2010-2011 Canterbury earthquakes against the underwriter of its material damage and business interruption program and the reinsurers of that underwriter. CCC contends that acts and omissions by Aon caused CCC to recover less in that settlement than it otherwise would have. CCC claims damages of approximately NZD 528 million ($381315 million at September 30, 2017March 31, 2020 exchange rates) plus interest and costs. Aon believes that it has meritorious defenses and intends to vigorously defend itself against these claims.
A retail insurance brokerage subsidiary of Aon was sued on September 6, 2018 in the United States District Court for the Southern District of New York by a client, Pilkington North America, Inc., that sustained damage from a tornado to its Ottawa, Illinois property. The lawsuit seeks between $45 million and $85 million in property and business interruption damages from either its insurer or Aon. The insurer contends that insurance proceeds were limited to $15 million in coverage by a windstorm sub-limit purportedly contained in the policy procured by Aon for Pilkington. The insurer therefore has tendered $15 million to Pilkington and denied coverage for the remainder of the loss. Pilkington sued the insurer and Aon seeking full coverage for the loss from the insurer or, in the alternative, seeking the same damages against Aon on various theories of professional liability if the court finds that the $15 million sub-limit applies to the claim. Aon believes it has meritorious defenses and intends to vigorously defend itself against these claims.    
In April 2017, the Financial Conduct Authority (the “FCA”)FCA announced an investigation relating to suspected competition law breaches in the aviation and aerospace broking industry, which, for Aon in 2016, represented less than $100 million in global revenue. The European Commission has now assumed jurisdiction over the investigation in place of the FCA. Other antitrust agencies outside the European Union are also conducting formal or informal investigations regarding these matters. Aon intends to work diligently with all antitrust agencies concerned to ensure they can carry out their work as efficiently as possible. At this time, in light of the uncertainties and many variables involved, weAon cannot estimate the ultimate impact on our companythe Company from these investigations or any related private litigation, nor any damages, penalties, or fines related to them. There can be no assurance that the ultimate resolution of these matters will not have a material adverse effect on ourthe Company’s consolidated financial position, results of operations, or liquidity.
Aon UK Limited, an indirect wholly-owned subsidiary of the Company, is presently engaged in several internal regulatory reviews and ongoing interactions with the FCA concerning Aon UK Limited’s systems and controls. These interactions may result in additional charges above amounts accrued for to date in connection with these reviews.

Settled/Closed Matters
On June 1, 2007, the International Road Transport Union (“IRU”) sued Aon in the Geneva Tribunal of First Instance in Switzerland. IRU alleges, among other things, that, between 1995 and 2004, a business acquired by Aon and, later, an Aon subsidiary (1) accepted commissions for certain insurance placements that violated a fee agreement entered between the parties and (2) negligently failed to ask certain insurance carriers to contribute to the IRU’s risk management costs.  IRU sought damages of approximately CHF 46 million ($47 million at June 30, 2017 exchange rates) and $3 million, plus legal fees and interest of approximately $30 million. On December 2, 2014, the Geneva Tribunal of First Instance entered a judgment that accepted some, and rejected other, of IRU’s claims. The judgment awarded IRU CHF 16.8 million ($17 million at June 30, 2017 exchange rates) and $3.1 million, plus interest and adverse costs. The entire amount of the judgment, including interest through December 31, 2014, totaled CHF 27.9 million ($28 million at December 31, 2014 exchange rates) and $5 million. On January 26, 2015, in return for IRU agreeing not to appeal the bulk of its dismissed claims, the Aon subsidiary agreed not to appeal a part of the judgment and to pay IRU CHF 12.8 million ($14 million at January 31, 2015 exchange rates) and $4.7 million without Aon admitting liability. The Aon subsidiary appealed those aspects of the judgment it retained the right to appeal. IRU did not appeal. After the Geneva Appellate Court affirmed the judgment of the Geneva Tribunal of First Instance, the Aon subsidiary filed an appeal with the Swiss Federal Tribunal. By judgment issued June 16, 2017, the Swiss Federal Tribunal affirmed in part and reversed in part the appellate judgment and remanded the case to the appellate court. IRU and the Aon subsidiary agreed that the Aon subsidiary would pay IRU CHF 15.0 million ($15 million at June 30, 2017 exchange rates) and $344,000. As a result of this agreement, the legal proceedings between IRU and the Aon subsidiary have been discontinued.



Guarantees and Indemnifications
Redomestication
In connection with the redomicile of Aon’s headquarters (the “Redomestication”), the Company on April 2, 2012 entered into various agreements pursuant to which it agreed to guarantee the obligations of its subsidiaries arising under issued and outstanding debt securities. Those agreements included the (1) Amended and Restated Indenture, dated as of April 2, 2012, among Aon Corporation, Aon plc, and The Bank of New York Mellon Trust Company, N.A., as trustee (the “Trustee”) (amending and restating the Indenture, dated as of September 10, 2010, between Aon Corporation and the Trustee), (2) Amended and Restated Indenture, dated as of April 2, 2012, among Aon Corporation, Aon plc and the Trustee (amending and restating the Indenture, dated as of December 16, 2002, between Aon Corporation and the Trustee), (3) Amended and Restated Indenture, dated as of April 2, 2012, among Aon Corporation, Aon plc and the Trustee (amending and restating the Indenture, dated as of January 13, 1997, as supplemented by the First Supplemental Indenture, dated as of January 13, 1997), and (4) First Supplemental Indenture, dated as of April 2, 2012, among Aon Finance N.S. 1, ULC, as issuer, Aon Corporation, as guarantor, Aon plc, as guarantor, and Computershare Trust Company of Canada, as trustee.
The Company provides a variety of guarantees and indemnifications to its customers and others. The maximum potential amount of future payments represents the notional amounts that could become payable under the guarantees and indemnifications if there were a total default by the guaranteed parties, without consideration of possible recoveries under recourse provisions or other methods. These amounts may bear no relationship to the expected future payments, if any, for these guarantees and indemnifications. Any anticipated amounts payable are included in the Company’s Condensed Consolidated Financial Statements, and are recorded at fair value.
The Company expects that, as prudent business interests dictate, additional guarantees and indemnifications may be issued from time to time.
Guarantee of Registered Securities
See Note 18 “Guarantee of Registered Securities” for information regarding the Company’s guarantees of obligations of its subsidiaries arising under issued and outstanding debt securities.
Sale of the Divested Business
In connection with the sale of the Divested Business, the Company guaranteed future operating lease commitments related to certain facilities assumed by the Buyer. The Company is obligated to perform under the guarantees if the Divested Business defaults on such leases at any time during the remainder of the lease agreements, which expire on various dates through 2024.2025. As of September 30, 2017,March 31, 2020, the undiscounted maximum potential future payments under the lease guarantee is $104$66 million, with an estimated fair value of $25$11 million. NoNaN cash payments were made in connection to the lease commitments during the three or nine months ended September 30, 2017.March 31, 2020.
Additionally, the Company is subject to performance guarantee requirements under certain client arrangements that were assumed by the Buyer. Should the Divested Business fail to perform as required by the terms of the arrangements, the Company would be required to fulfill the remaining contract terms, which expire on various dates through 2023. As of September 30, 2017,March 31, 2020, the undiscounted maximum potential future payments under the performance guarantees were $395$139 million, with an estimated fair value of $4$1 million. NoNaN cash payments were made in connection to the performance guarantees during the three or nine months ended September 30, 2017.March 31, 2020.
Letters of Credit
Aon has entered into a number of arrangements whereby the Company’s performance on certain obligations is guaranteed by a third party through the issuance of letters of credit (“LOCs”). The Company had total LOCs outstanding of approximately $94$71 million at September 30, 2017,March 31, 2020, compared to $90$73 million at December 31, 2016.2019. These letters of creditLOCs cover the beneficiaries related to certain of Aon’s U.S. and Canadian non-qualified pension plan schemes and secure deductible retentions for Aon’s own workers compensation program. The Company has also obtained LOCs to cover contingent payments for taxes and other business obligations to third parties, and other guarantees for miscellaneous purposes at its international subsidiaries.
Premium Payments
The Company has certain contractual contingent guarantees for premium payments owed by clients to certain insurance companies. The maximum exposure with respect to such contractual contingent guarantees was approximately $76$70 million at September 30, 2017March 31, 2020 compared to $95$110 million at December 31, 2016.2019.
17. Segment Information
Beginning in the first quarter of 2017 and following the Transaction described in Note 3 “Discontinued Operations,” the Company began leading a set of initiatives designed to strengthen Aon and unite the firm with one portfolio of capability enabled by proprietary data and analytics and one operating model to deliver additional insight, connectivity and efficiency. These initiatives reinforce Aon’s return on invested capital (“ROIC”) decision-making process and emphasis on free cash flow. The Company is now operating


operates as one1 segment that includes all of Aon’s continuing operations, which as a global professional services firm provides advice and solutions to clients focused on risk, retirement, and health through five5 revenue lines which make up its principal products and services. The CODMChief Operating Decision Maker (the “CODM”) assesses the performance of the Company and allocates resources based on one company:1 segment: Aon United.
The Company’s reportable operating segment has been determined using a management approach, which is consistent with the basis and manner in which Aon’sthe CODM uses financial information for the purposes of allocating resources and evaluating performance. The CODM assesses performance and allocates resources based on total Aon results against its key four4 metrics, including organic revenue growth, expense discipline, and collaborative behaviors, that maximize value for Aon and its shareholders, regardless of which revenue line it benefits.
Prior period comparative segment information has been restated to conform with current year presentation. In prior periods, the Company did not include unallocated expenses in segment operating income, which represented corporate governance costs not allocated to the previous operating segments. These costs are now reflected within operating expenses for the current and prior period.  
Revenue from continuing operations for each of the Company’s principal product and service lines is as follows (in millions):
 Three months ended September 30 Nine months ended September 30
 2017 2016 2017 2016
Commercial Risk Solutions$917
 $884
 $2,943
 $2,835
Reinsurance Solutions355
 329
 1,070
 1,032
Retirement Solutions491
 466
 1,266
 1,266
Health Solutions293
 265
 977
 838
Data & Analytic Services289
 260
 842
 794
Elimination(5) (3) (9) (6)
Total revenue$2,340
 $2,201
 $7,089
 $6,759
As Aon is operatingoperates as one1 segment, segment profit or loss is consistent with consolidated reporting as disclosed onin the Condensed Consolidated Statements of Income.
The geographic distribution of Aon’s total Refer to Note 3 “Revenue from Contracts with Customers” for further information on revenue or long-lived assets did not change as a result of the change in reportable operating segments described above.by principal service line.


18. Guarantee of Registered Securities
As described in Note 16 “Commitments and Contingencies,” inIn connection with the Redomestication, Aon plcCompany’s 2012 redomestication to the U.K. (the “2012 Redomestication”), the Company on April 2, 2012 entered into various agreements pursuant to which it agreed to guarantee the obligations of its subsidiaries arising under issued and outstanding debt securities. Those agreements included the: (1) Amended and Restated Indenture, dated April 2, 2012, among Aon Corporation, Aon UK, and The Bank of New York Mellon Trust Company, N.A., as trustee (the “Trustee”) (amending and restating the Indenture, dated September 10, 2010, between Aon Corporation and the Trustee); (2) Amended and Restated Indenture, dated April 2, 2012, among Aon Corporation, Aon UK and the Trustee (amending and restating the Indenture, dated December 16, 2002, between Aon Corporation and the Trustee); and (3) Amended and Restated Indenture, dated April 2, 2012, among Aon Corporation, Aon UK and the Trustee (amending and restating the Indenture, dated January 13, 1997, between Aon Corporation and the Trustee, as supplemented by the First Supplemental Indenture, dated January 13, 1997).
In connection with the Ireland Reorganization, on April 1, 2020 Aon Ireland and Aon Global Holdings Limited, a company incorporated under the laws of England and Wales, entered into various agreements pursuant to which they agreed to guarantee the obligations of Aon Corporation arising under issued and outstanding debt securities, which were previously guaranteed solely by Aon UK, including thethe: 5.00% Notes due September 2020, the2020; 2.20% Notes due November 2022; 8.205% Notes due January 2027,2027; 4.50% Senior Notes due December 2028; 3.75% Senior Notes due May 2029; and the 6.25% Notes due September 2040 (collectively, the “Aon Corp Notes”)Corporation Notes). Aon Corporation, is a 100% indirectlyAon UK, and Aon Global Holdings Limited are indirect wholly owned subsidiarysubsidiaries of Aon plc.Ireland. All guarantees of Aon plcIreland, Aon UK, and Aon Global Holdings Limited of the Aon Corporation Notes are joint and several as well as full and unconditional. There are no subsidiaries other subsidiaries of Aon plcthan those listed above that are guarantors ofguarantee the Aon CorpCorporation Notes.
In addition, in connection with the Ireland Reorganization, on April 1, 2020 Aon CorporationIreland and Aon Global Holdings Limited entered into an agreementvarious agreements pursuant to which it agreed to guaranteethey guaranteed the obligations of Aon plcUK arising under theissued and outstanding debt securities, which were previously guaranteed solely by Aon Corporation, including the: 4.25% Notes due December 2042 exchanged for Aon Corporation’s outstanding 8.205% Notes due January 2027, and also agreed to guarantee the obligations of Aon plc arising under the2027; 4.45% Notes due 2043, theMay 2043; 4.00% Notes due November 2023, the2023; 2.875% Notes due May 2026, the2026; 3.50% Notes due June 2024, the2024; 4.60% Notes due June 2044, the2044; 4.75% Notes due May 2045, the2045; 2.80% Notes due March 2021,2021; and the 3.875% Notes due December 2025 (collectively, the “Aon plcUK Notes”). In each case, the guaranteeAll guarantees of Aon Ireland, Aon Global Holdings Limited, and Aon Corporation isof the Aon UK Notes are joint and several as well as full and unconditional. There are no subsidiaries of Aon plc, other than those listed above that guarantee the Aon UK Notes.
The Company has reflected these new guarantees in the Condensed Consolidating Statements of Income, Condensed Consolidating Statements of Comprehensive Income, and Condensed Consolidating Statements of Cash Flows for the three months ended March 31, 2020 and 2019, and in the Condensed Consolidating Statements of Financial Position as of March 31, 2020 and December 31, 2019.
In 2019, Aon Corporation obtained indirect ownership of subsidiaries that were previously indirectly owned by Aon UK. The financial results of both subsidiaries are guarantorsincluded in the Other Non-Guarantor Subsidiaries column of the Condensed Consolidating Financial Statements.
Aon Ireland was not part of the Aon plc Notes. As a resultgroup until November 2019, therefore no balances are reflected in the Condensed Consolidating Statement of Income, Condensed Consolidating Statement of Comprehensive Income, and the existenceCondensed Consolidating Statement of these guarantees,Cash Flows for the Company has elected to present the financial information set forth in this footnote in accordance with Rule 3-10 of Regulation S-X.period ended March 31, 2019.
The following tables set forth the Condensed Consolidating Statements of Income for the three and nine months ended September 30, 2017 and 2016, Condensed Consolidating Statements of Comprehensive Income for the three and nine months ended September 30, 2017March 31, 2020 and 2016,2019, Condensed Consolidating Statements of Financial Position as of September 30, 2017March 31, 2020 and December 31, 2016,2019, and Condensed Consolidating Statements of Cash Flows for the ninethree months ended September 30, 2017March 31, 2020 and 20162019, in accordance with Rule 3-10 of Regulation S-X. The condensed consolidating financial informationCondensed Consolidating Financial Information includes the accounts of Aon plc,Ireland, the accounts of Aon UK, the accounts of Aon Global Holdings Limited, the accounts of Aon Corporation, and the combined accounts of the non-guarantor subsidiaries.Other Non-Guarantor Subsidiaries. The condensed consolidating financial statementsCondensed Consolidating Financial Statements are presented in all periods as a merger under common control, with Aon plc presented as the parent company in all periods prior and subsequent to the Redomestication.control. The principal consolidating adjustments are to eliminate the investment in subsidiaries and intercompany balances and transactions.




As described in Note 1 “Basis of Presentation,” and consistent with the Company’s Condensed Consolidated Financial Statements, the following tables present the financial results of the Divested Business as discontinued operations for all periods presented within non-guarantor Subsidiaries. The impact of intercompany transactions have been reflected within continuing operations in the Condensed Consolidating Financial Statements.
Condensed Consolidating Statement of Income
 Three months ended September 30, 2017
     Other    
 Aon Aon Non-Guarantor Consolidating   Three Months Ended March 31, 2020
(millions) plc Corporation Subsidiaries Adjustments Consolidated Aon Ireland Aon UK Aon Global Holdings Limited Aon Corporation Other Non-Guarantor Subsidiaries Consolidating Adjustments Consolidated
Revenue                        
Total revenue $
 $
 $2,340
 $
 $2,340
 $
 $
 $
 $
 $3,219
 $
 $3,219
Expenses                        
Compensation and benefits 25
 20
 1,374
 
 1,419
 
 12
 
 (12) 1,522
 
 1,522
Information technology 
 
 109
 
 109
 
 
 
 
 111
 
 111
Premises 
 
 89
 
 89
 
 
 
 5
 68
 
 73
Depreciation of fixed assets 
 
 40
 
 40
 
 
 
 
 41
 
 41
Amortization and impairment of intangible assets 
 
 101
 
 101
 
 
 
 
 97
 
 97
Other general expenses (income) 1
 1
 315
 
 317
Other general expense 
 26
 
 1
 315
 
 342
Total operating expenses 26
 21
 2,028
 
 2,075
 
 38
 
 (6) 2,154
 
 2,186
Operating income (loss) (26) (21) 312
 
 265
 
 (38) 
 6
 1,065
 
 1,033
Interest income 
 18
 
 (8) 10
 
 
 
 10
 14
 (22) 2
Interest expense (53) (24) (1) 8
 (70) 
 (54) (11) (39) (1) 22
 (83)
Intercompany interest income (expense) 3
 (135) 132
 
 
 
 8
 
 (113) 105
 
 
Intercompany other income (expense) 291
 (271) (20) 
 
 
 81
 
 (128) 47
 
 
Other income (expense) (2) 14
 (17) 
 (5) 
 
 
 (42) 72
 (1) 29
Income (loss) from continuing operations before income taxes 213
 (419) 406
 
 200
 
 (3) (11) (306) 1,302
 (1) 981
Income tax benefit (expense) (8) (81) 93
 
 4
Income tax expense (benefit) 
 (17) (2) (48) 256
 
 189
Net income (loss) from continuing operations 221
 (338) 313
 
 196
 
 14
 (9) (258) 1,046
 (1) 792
Income (loss) from discontinued operations, net of tax 
 
 (4) 
 (4)
Net income (loss) from discontinued operations 
 
 
 
 (1) 
 (1)
Net income (loss) before equity in earnings of subsidiaries 221
 (338) 309
 
 192
 
 14
 (9) (258) 1,045
 (1) 791
Equity in earnings of subsidiaries, net of tax (36) 122
 (216) 130
 
Equity in earnings of subsidiaries 773
 759
 614
 862
 
 (3,008) 
Net income 185
 (216) 93
 130
 192
 773
 773
 605
 604
 1,045
 (3,009) 791
Less: Net income attributable to noncontrolling interests 
��
 7
 
 7
 
 
 
 
 19
 
 19
Net income (loss) attributable to Aon shareholders $185
 $(216) $86
 $130
 $185
Net income attributable to Aon shareholders $773
 $773
 $605
 $604
 $1,026
 $(3,009) $772





Condensed Consolidating Statement of Income
 Three months ended September 30, 2016
     Other    
 Aon Aon Non-Guarantor Consolidating   Three Months Ended March 31, 2019
(millions) plc Corporation Subsidiaries Adjustments Consolidated Aon Ireland Aon UK Aon Global Holdings Limited Aon Corporation Other Non-Guarantor Subsidiaries Consolidating Adjustments Consolidated
Revenue                        
Total revenue $
 $
 $2,201
 $
 $2,201
 $
 $
 $
 $
 $3,143
 $
 $3,143
Expenses                        
Compensation and benefits 25
 4
 1,271
 
 1,300
 
 20
 
 8
 1,556
 
 1,584
Information technology 
 
 99
 
 99
 
 
 
 
 117
 
 117
Premises 
 
 86
 
 86
 
 
 
 4
 83
 
 87
Depreciation of fixed assets 
 
 39
 
 39
 
 
 
 
 40
 
 40
Amortization and impairment of intangible assets 
 
 42
 
 42
 
 
 
 
 97
 
 97
Other general expenses (income) (1) 3
 265
 
 267
Other general expense 
 
 
 1
 345
 
 346
Total operating expenses 24
 7
 1,802
 
 1,833
 
 20
 
 13
 2,238
 
 2,271
Operating income (loss) (24) (7) 399
 
 368
 
 (20) 
 (13) 905
 
 872
Interest income 
 4
 5
 (8) 1
 
 
 
 9
 20
 (27) 2
Interest expense (51) (24) (3) 8
 (70) 
 (46) (24) (28) (1) 27
 (72)
Intercompany interest income (expense) 3
 (135) 132
 
 
 
 4
 
 (116) 112
 
 
Intercompany other income (expense) 328
 (277) (51) 
 
 
 31
 
 (94) 63
 
 
Other income (expense) (5) 1
 11
 3
 10
 
 5
 
 (11) 8
 (2) 
Income (loss) from continuing operations before income taxes 251
 (438) 493
 3
 309
 
 (26) (24) (253) 1,107
 (2) 802
Income tax benefit (expense) 13
 (93) 105
 
 25
Income tax expense (benefit) 
 (5) (5) (42) 178
 
 126
Net income (loss) from continuing operations 238
 (345) 388
 3
 284
 
 (21) (19) (211) 929
 (2) 676
Income (loss) from discontinued operations, net of tax 
 
 42
 
 42
Net income (loss) from discontinued operations 
 
 
 
 
 
 
Net income (loss) before equity in earnings of subsidiaries 238
 (345) 430
 3
 326
 
 (21) (19) (211) 929
 (2) 676
Equity in earnings of subsidiaries, net of tax 78
 225
 (120) (183) 
Equity in earnings of subsidiaries 
 682
 619
 724
 
 (2,025) 
Net income 316
 (120) 310
 (180) 326
 
 661
 600
 513
 929
 (2,027) 676
Less: Net income attributable to noncontrolling interests 
 
 7
 
 7
 
 
 
 
 17
 
 17
Net income (loss) attributable to Aon shareholders $316
 $(120) $303
 $(180) $319
Net income attributable to Aon shareholders $
 $661
 $600
 $513
 $912
 $(2,027) $659







Condensed Consolidating Statement of Income

  Nine months ended September 30, 2017
      Other    
  Aon Aon Non-Guarantor Consolidating  
(millions) plc Corporation Subsidiaries Adjustments Consolidated
Revenue          
Total revenue $
 $
 $7,089
 $
 $7,089
Expenses          
Compensation and benefits 85
 31
 4,221
 
 4,337
Information technology 
 
 295
 
 295
Premises 
 
 259
 
 259
Depreciation of fixed assets 
 
 148
 
 148
Amortization and impairment of intangible assets 
 
 604
 
 604
Other general expenses (income) 10
 (3) 949
 
 956
Total operating expenses 95
 28
 6,476
 
 6,599
Operating income (loss) (95) (28) 613
 
 490
Interest income 
 35
 
 (15) 20
Interest expense (144) (71) (11) 15
 (211)
Intercompany interest income (expense) 10
 (407) 397
 
 
Intercompany other income (expense) 189
 (280) 91
 
 
Other income (expense) (25) 22
 (35) 18
 (20)
Income (loss) from continuing operations before income taxes (65) (729) 1,055
 18
 279
Income tax benefit (expense) (30) (198) 89
 
 (139)
Net income (loss) from continuing operations (35) (531) 966
 18
 418
Income (loss) from discontinued operations, net of tax 
 
 857
 
 857
Net income (loss) before equity in earnings of subsidiaries (35) (531) 1,823
 18
 1,275
Equity in earnings of subsidiaries, net of tax 1,262
 1,028
 497
 (2,787) 
Net income 1,227
 497
 2,320
 (2,769) 1,275
Less: Net income attributable to noncontrolling interests 
 
 30
 
 30
Net income (loss) attributable to Aon shareholders $1,227
 $497
 $2,290
 $(2,769) $1,245




Condensed Consolidating Statement of Income
  Nine months ended September 30, 2016
      Other    
  Aon Aon Non-Guarantor Consolidating  
(millions) plc Corporation Subsidiaries Adjustments Consolidated
Revenue          
Total revenue $
 $
 $6,759
 $
 $6,759
Expenses          
Compensation and benefits 76
 10
 3,955
 
 4,041
Information technology 
 
 281
 
 281
Premises 
 
 257
 
 257
Depreciation of fixed assets 
 
 118
 
 118
Amortization and impairment of intangible assets 
 
 117
 
 117
Other general expenses (income) 5
 7
 758
 
 770
Total operating expenses 81
 17
 5,486
 
 5,584
Operating income (loss) (81) (17) 1,273
 
 1,175
Interest income 
 13
 14
 (21) 6
Interest expense (145) (78) (10) 21
 (212)
Intercompany interest income (expense) 10
 (405) 395
 
 
Intercompany other income (expense) 217
 (292) 75
 
 
Other income (expense) (3) (8) 39
 (1) 27
Income (loss) from continuing operations before income taxes (2) (787) 1,786
 (1) 996
Income tax benefit (expense) (33) (219) 379
 
 127
Net income (loss) from continuing operations 31
 (568) 1,407
 (1) 869
Income (loss) from discontinued operations, net of tax 
 
 102
 
 102
Net income (loss) before equity in earnings of subsidiaries 31
 (568) 1,509
 (1) 971
Equity in earnings of subsidiaries, net of tax 914
 836
 268
 (2,018) 
Net income 945
 268
 1,777
 (2,019) 971
Less: Net income attributable to noncontrolling interests 
 
 27
 
 27
Net income (loss) attributable to Aon shareholders $945
 $268
 $1,750
 $(2,019) $944



Condensed Consolidating Statement of Comprehensive Income
 Three months ended September 30, 2017
     Other    
 Aon Aon Non-Guarantor Consolidating   Three Months Ended March 31, 2020
(millions) plc Corporation Subsidiaries Adjustments Consolidated Aon Ireland Aon UK Aon Global Holdings Limited Aon Corporation Other Non-Guarantor Subsidiaries Consolidating Adjustments Consolidated
Net income (loss) $185
 $(216) $93
 $130
 $192
Net income $773
 $773
 $605
 $604
 $1,045
 $(3,009) $791
Less: Net income attributable to noncontrolling interests 
 
 7
 
 7
 
 
 
 
 19
 
 19
Net income (loss) attributable to Aon shareholders 185
 (216) 86
 130
 185
Net income attributable to Aon shareholders 773
 773
 605
 604
 1,026
 (3,009) 772
Other comprehensive income (loss), net of tax:                        
Change in fair value of financial instruments 
 3
 8
 
 11
 
 
 
 (2) (3) 
 (5)
Foreign currency translation adjustments 
 
 243
 
 243
 
 
 
 
 (398) 1
 (397)
Post-retirement benefit obligation 
 7
 11
 
 18
Postretirement benefit obligation 
 
 
 13
 11
 
 24
Total other comprehensive income (loss) 
 10
 262
 
 272
 
 
 
 11
 (390) 1
 (378)
Equity in other comprehensive income (loss) of subsidiaries, net of tax 265
 245
 255
 (765) 
 (377) (377) (370) (381) 
 1,505
 
Less: Other comprehensive income attributable to noncontrolling interests 
 
 7
 
 7
Less: Other comprehensive loss attributable to noncontrolling interests 
 
 
 
 (2) 
 (2)
Total other comprehensive income (loss) attributable to Aon shareholders 265
 255
 510
 (765) 265
 (377) (377) (370) (370) (388) 1,506
 (376)
Comprehensive income (loss) attributable to Aon shareholders $450
 $39
 $596
 $(635) $450
Comprehensive income attributable to Aon shareholders $396
 $396
 $235
 $234
 $638
 $(1,503) $396
Condensed Consolidating Statement of Comprehensive Income
  Three Months Ended March 31, 2019
(millions) Aon Ireland Aon UK Aon Global Holdings Limited Aon Corporation Other Non-Guarantor Subsidiaries Consolidating Adjustments Consolidated
Net income $
 $661
 $600
 $513
 $929
 $(2,027) $676
Less: Net income attributable to noncontrolling interests 
 
 
 
 17
 
 17
Net income attributable to Aon shareholders 
 661
 600
 513
 912
 (2,027) 659
Other comprehensive income (loss), net of tax:              
Change in fair value of financial instruments 
 
 
 2
 5
 
 7
Foreign currency translation adjustments 
 
 
 
 131
 2
 133
Postretirement benefit obligation 
 
 
 22
 9
 
 31
Total other comprehensive income (loss) 
 
 
 24
 145
 2
 171
Equity in other comprehensive income (loss) of subsidiaries, net of tax 
 167
 139
 115
 
 (421) 
Less: Other comprehensive loss attributable to noncontrolling interests 
 
 
 
 2
 
 2
Total other comprehensive income (loss) attributable to Aon shareholders 
 167
 139
 139
 143
 (419) 169
Comprehensive income attributable to Aon shareholders $
 $828
 $739
 $652
 $1,055
 $(2,446) $828



  Three months ended September 30, 2016
      Other    
  Aon Aon Non-Guarantor Consolidating  
(millions) plc Corporation Subsidiaries Adjustments Consolidated
Net income (loss) $316
 $(120) $310
 $(180) $326
Less: Net income attributable to noncontrolling interests 
 
 7
 
 7
Net income (loss) attributable to Aon shareholders 316
 (120) 303
 (180) 319
Other comprehensive income (loss), net of tax:          
Change in fair value of financial instruments 
 1
 (1) 
 
Foreign currency translation adjustments 
 1
 (87) (3) (89)
Post-retirement benefit obligation 
 7
 11
 
 18
Total other comprehensive income (loss) 
 9
 (77) (3) (71)
Equity in other comprehensive income (loss) of subsidiaries, net of tax (68) (83) (74) 225
 
Less: Other comprehensive income attributable to noncontrolling interests 
 
 
 
 
Total other comprehensive income (loss) attributable to Aon shareholders (68) (74) (151) 222
 (71)
Comprehensive income (loss) attributable to Aon shareholders $248
 $(194) $152
 $42
 $248



Condensed Consolidating Statement of Comprehensive Income
  Nine months ended September 30, 2017
      Other    
  Aon Aon Non-Guarantor Consolidating  
(millions) plc Corporation Subsidiaries Adjustments Consolidated
Net income (loss) $1,227
 $497
 $2,320
 $(2,769) $1,275
Less: Net income attributable to noncontrolling interests 
 
 30
 
 30
Net income (loss) attributable to Aon shareholders 1,227
 497
 2,290
 (2,769) 1,245
Other comprehensive income (loss), net of tax:          
Change in fair value of financial instruments 
 3
 10
 
 13
Foreign currency translation adjustments 
 
 452
 (18) 434
Post-retirement benefit obligation 
 23
 33
 
 56
Total other comprehensive income (loss) 
 26
 495
 (18) 503
Equity in other comprehensive income (loss) of subsidiaries, net of tax 518
 480
 506
 (1,504) 
Less: Other comprehensive income attributable to noncontrolling interests 
 
 3
 
 3
Total other comprehensive income (loss) attributable to Aon shareholders 518
 506
 998
 (1,522) 500
Comprehensive income (loss) attributable to Aon shareholders $1,745
 $1,003
 $3,288
 $(4,291) $1,745
Condensed Consolidating Statement of Comprehensive Income
  Nine months ended September 30, 2016
      Other    
  Aon Aon Non-Guarantor Consolidating  
(millions) plc Corporation Subsidiaries Adjustments Consolidated
Net income (loss) $945
 $268
 $1,777
 $(2,019) $971
Less: Net income attributable to noncontrolling interests 
 
 27
 
 27
Net income (loss) attributable to Aon shareholders 945
 268
 1,750
 (2,019) 944
Other comprehensive income (loss), net of tax:          
Change in fair value of financial instruments 
 1
 (12) 
 (11)
Foreign currency translation adjustments (2) 22
 (248) 1
 (227)
Post-retirement benefit obligation 
 23
 (155) 
 (132)
Total other comprehensive income (loss) (2) 46
 (415) 1
 (370)
Equity in other comprehensive income (loss) of subsidiaries, net of tax (369) (425) (379) 1,173
 
Less: Other comprehensive income attributable to noncontrolling interests 
 
 
 
 
Total other comprehensive income (loss) attributable to Aon shareholders (371) (379) (794) 1,174
 (370)
Comprehensive income (loss) attributable to Aon shareholders $574
 $(111) $956
 $(845) $574



Condensed Consolidating Statement of Financial Position
 As of September 30, 2017
     Other    
 Aon Aon Non-Guarantor Consolidating   As of March 31, 2020
(millions) plc Corporation Subsidiaries Adjustments Consolidated Aon Ireland Aon UK Aon Global Holdings Limited Aon Corporation Other Non-Guarantor Subsidiaries Consolidating Adjustments Consolidated
ASSETS  
  
  
  
  
CURRENT ASSETS          
Assets    
    
  
  
  
Current assets              
Cash and cash equivalents $
 $3,110
 $802
 $(3,163) $749
 $
 $
 $36
 $194
 $1,698
 $(1,238) $690
Short-term investments 
 1,467
 173
 
 1,640
 
 
 
 57
 113
 
 170
Receivables, net 
 2
 2,066
 
 2,068
 
 
 
 
 3,554
 
 3,554
Fiduciary assets 
 
 9,292
 
 9,292
 
 
 
 
 12,401
 
 12,401
Intercompany receivables 110
 4,860
 12,436
 (17,406) 
Current intercompany receivables 
 208
 90
 2,710
 14,875
 (17,883) 
Other current assets 
 37
 481
 
 518
 
 
 
 4
 526
 
 530
Current assets of discontinued operations 
 
 
 
 
Total Current Assets 110
 9,476
 25,250
 (20,569) 14,267
Total current assets 
 208
 126
 2,965
 33,167
 (19,121) 17,345
Goodwill 
 
 7,888
 
 7,888
 
 
 
 
 8,293
 
 8,293
Intangible assets, net 
 
 1,341
 
 1,341
 
 
 
 
 746
 
 746
Fixed assets, net 
 
 545
 
 545
 
 
 
 
 666
 
 666
Operating lease right-of-use assets 
 
 
 103
 794
 
 897
Deferred tax assets 135
 664
 173
 (407) 565
 
 89
 4
 589
 150
 (194) 638
Intercompany receivables 391
 261
 8,728
 (9,380) 
Prepaid pension 
 5
 1,015
 
 1,020
 
 
 
 7
 1,157
 
 1,164
Non-current intercompany receivables 
 397
 
 261
 7,044
 (7,702) 
Other non-current assets 1
 49
 248
 
 298
 
 
 
 25
 508
 
 533
Investment in subsidiary 11,900
 17,748
 509
 (30,157) 
 3,169
 8,650
 8,871
 19,973
 
 (40,663) 
Non-current assets of discontinued operations 
 
 
 
 
TOTAL ASSETS $12,537
 $28,203
 $45,697
 $(60,513) $25,924
Total assets $3,169
 $9,344
 $9,001
 $23,923
 $52,525
 $(67,680) $30,282
                        
LIABILITIES AND EQUITY  
  
  
  
  
LIABILITIES          
CURRENT LIABILITIES          
Liabilities and equity    
    
  
  
  
Liabilities   ��          
Current liabilities              
Accounts payable and accrued liabilities $2,929
 $37
 $1,785
 $(3,163) $1,588
 $
 $1,345
 $
 $49
 $1,393
 $(1,238) $1,549
Short-term debt and current portion of long-term debt 
 
 305
 
 305
 
 696
 
 1,136
 52
 
 1,884
Fiduciary liabilities 
 
 9,292
 
 9,292
 
 
 
 
 12,401
 
 12,401
Intercompany payables 147
 15,951
 1,308
 (17,406) 
Current intercompany payables 
 310
 61
 16,321
 1,191
 (17,883) 
Other current liabilities 24
 54
 1,211
 
 1,289
 
 
 
 82
 1,195
 
 1,277
Current liabilities of discontinued operations 
 
 
 
 
Total Current Liabilities 3,100
 16,042
 13,901
 (20,569) 12,474
Total current liabilities 
 2,351
 61
 17,588
 16,232
 (19,121) 17,111
Long-term debt 4,247
 1,414
 1
 
 5,662
 
 3,822
 
 2,405
 
 
 6,227
Non-current operating lease liabilities 
 
 
 136
 774
 
 910
Deferred tax liabilities 
 
 490
 (407) 83
 
 
 
 
 383
 (194) 189
Pension, other post-retirement and other post-employment liabilities 
 1,234
 378
 
 1,612
Intercompany payables 
 8,894
 486
 (9,380) 
Pension, other postretirement, and postemployment liabilities 
 
 
 1,287
 368
 
 1,655
Non-current intercompany payables 
 
 
 7,210
 492
 (7,702) 
Other non-current liabilities 15
 110
 721
 
 846
 
 2
 
 115
 813
 
 930
Non-current liabilities of discontinued operations 
 
 
 
 
TOTAL LIABILITIES 7,362
 27,694
 15,977
 (30,356) 20,677
Total liabilities 
 6,175
 61
 28,741
 19,062
 (27,017) 27,022
                        
TOTAL AON SHAREHOLDERS’ EQUITY 5,175
 509
 29,648
 (30,157) 5,175
Equity              
Total Aon shareholders’ equity 3,169
 3,169
 8,940
 (4,818) 33,372
 (40,663) 3,169
Noncontrolling interests 
 
 72
 
 72
 
 
 
 
 91
 
 91
TOTAL EQUITY 5,175
 509
 29,720
 (30,157) 5,247
TOTAL LIABILITIES AND EQUITY $12,537
 $28,203
 $45,697
 $(60,513) $25,924
Total equity 3,169
 3,169
 8,940
 (4,818) 33,463
 (40,663) 3,260
Total liabilities and equity $3,169
 $9,344
 $9,001
 $23,923
 $52,525
 $(67,680) $30,282




Condensed Consolidating Statement of Financial Position
  As of December 31, 2019
(millions) Aon Ireland Aon UK Aon Global Holdings Limited Aon Corporation Other Non-Guarantor Subsidiaries Consolidating Adjustments Consolidated
Assets    
    
  
  
  
Current assets              
Cash and cash equivalents $
 $
 $
 $2,271
 $2,619
 $(4,100) $790
Short-term investments 
 
 
 28
 110
 
 138
Receivables, net 
 
 
 
 3,112
 
 3,112
Fiduciary assets 
 
 
 
 11,834
 
 11,834
Current intercompany receivables 
 246
 89
 1,214
 12,710
 (14,259) 
Other current assets 
 
 
 7
 595
 
 602
Total current assets 
 246
 89
 3,520
 30,980
 (18,359) 16,476
Goodwill 
 
 
 
 8,165
 
 8,165
Intangible assets, net 
 
 
 
 783
 
 783
Fixed assets, net 
 
 
 
 621
 
 621
Operating lease right-of-use assets 
 
 
 110
 819
 
 929
Deferred tax assets 
 89
 4
 577
 165
 (190) 645
Prepaid pension 
 
 
 7
 1,209
 
 1,216
Non-current intercompany receivables 
 868
 
 261
 7,046
 (8,175) 
Other non-current assets 
 
 
 32
 538
 
 570
Investment in subsidiary 3,375
 8,899
 12,211
 19,470
 
 (43,955) 
Total assets $3,375
 $10,102
 $12,304
 $23,977
 $50,326
 $(70,679) $29,405
               
Liabilities and equity    
    
  
  
  
Liabilities              
Current liabilities              
Accounts payable and accrued liabilities $
 $2,157
 $1,994
 $56
 $1,832
 $(4,100) $1,939
Short-term debt and current portion of long-term debt 
 112
 
 600
 
 
 712
Fiduciary liabilities 
 
 
 
 11,834
 
 11,834
Current intercompany payables 
 234
 61
 12,978
 986
 (14,259) 
Other current liabilities 
 
 
 80
 1,006
 
 1,086
Total current liabilities 
 2,503
 2,055
 13,714
 15,658
 (18,359) 15,571
Long-term debt 
 4,223
 
 2,404
 
 
 6,627
Non-current operating lease liabilities 
 
 
 143
 801
 
 944
Deferred tax liabilities 
 
 
 
 389
 (190) 199
Pension, other postretirement, and postemployment liabilities 
 
 
 1,348
 390
 
 1,738
Non-current intercompany payables 
 
 
 7,212
 963
 (8,175) 
Other non-current liabilities 
 1
 
 113
 763
 
 877
Total liabilities 
 6,727
 2,055
 24,934
 18,964
 (26,724) 25,956
               
Equity              
Total Aon shareholders’ equity 3,375
 3,375
 10,249
 (957) 31,288
 (43,955) 3,375
Noncontrolling interests 
 
 
 
 74
 
 74
Total equity 3,375
 3,375
 10,249
 (957) 31,362
 (43,955) 3,449
Total liabilities and equity $3,375
 $10,102
 $12,304
 $23,977
 $50,326
 $(70,679) $29,405


  As of December 31, 2016
      Other    
  Aon Aon Non-Guarantor Consolidating  
(millions) plc Corporation Subsidiaries Adjustments Consolidated
ASSETS  
  
  
  
  
CURRENT ASSETS          
Cash and cash equivalents $
 $1,633
 $655
 $(1,862) $426
Short-term investments 
 140
 150
 
 290
Receivables, net 
 3
 2,103
 
 2,106
Fiduciary assets 
 
 8,959
 
 8,959
Intercompany receivables 105
 1,880
 9,825
 (11,810) 
Other current assets 
 25
 222
 
 247
Current assets of discontinued operations 
 
 1,118
 
 1,118
Total Current Assets 105
 3,681
 23,032
 (13,672) 13,146
Goodwill 
 
 7,410
 
 7,410
Intangible assets, net 
 
 1,890
 
 1,890
Fixed assets, net 
 
 550
 
 550
Deferred tax assets 134
 726
 171
 (706) 325
Intercompany receivables 366
 261
 8,711
 (9,338) 
Prepaid pension 
 5
 853
 
 858
Other non-current assets 2
 119
 239
 
 360
Investment in subsidiary 10,107
 17,131
 (356) (26,882) 
Non-current assets of discontinued operations 
 
 2,076
 
 2,076
TOTAL ASSETS $10,714
 $21,923
 $44,576
 $(50,598) $26,615
           
LIABILITIES AND EQUITY  
  
  
  
  
LIABILITIES          
CURRENT LIABILITIES          
Accounts payable and accrued liabilities $585
 $44
 $2,837
 $(1,862) $1,604
Short-term debt and current portion of long-term debt 279
 50
 7
 
 336
Fiduciary liabilities 
 
 8,959
 
 8,959
Intercompany payables 142
 10,399
 1,269
 (11,810) 
Other current liabilities 
 63
 593
 
 656
Current liabilities of discontinued operations 
 
 940
 
 940
Total Current Liabilities 1,006
 10,556
 14,605
 (13,672) 12,495
Long-term debt 4,177
 1,413
 279
 
 5,869
Deferred tax liabilities 
 
 759
 (658) 101
Pension, other post-retirement and other post-employment liabilities 
 1,356
 404
 
 1,760
Intercompany payables 
 8,877
 461
 (9,338) 
Other non-current liabilities 8
 77
 634
 
 719
Non-current liabilities of discontinued operations 
 
 139
 
 139
TOTAL LIABILITIES 5,191
 22,279
 17,281
 (23,668) 21,083
           
TOTAL AON SHAREHOLDERS’ EQUITY 5,523
 (356) 27,238
 (26,930) 5,475
Noncontrolling interests 
 
 57
 
 57
TOTAL EQUITY 5,523
 (356) 27,295
 (26,930) 5,532
TOTAL LIABILITIES AND EQUITY $10,714
 $21,923
 $44,576
 $(50,598) $26,615



Condensed Consolidating Statement of Cash Flows
  Nine months ended September 30, 2017
  Aon Aon 
Other
Non-Guarantor
 Consolidating  
(millions) plc Corporation Subsidiaries Adjustments Consolidated
CASH FLOWS FROM OPERATING ACTIVITIES  
  
  
  
  
Cash provided by (used for) operating activities - continuing operations $(135) $999
 $987
 $(1,562) $289
Cash provided by operating activities - discontinued operations 
 
 64
 
 64
CASH PROVIDED BY (USED FOR) OPERATING ACTIVITIES (135) 999
 1,051
 (1,562) 353
           
CASH FLOWS FROM INVESTING ACTIVITIES          
Proceeds from investments 
 576
 11
 (544) 43
Payments for investments (16) (25) (571) 557
 (55)
Net purchases of short-term investments - non-fiduciary 
 (1,328) (16) 
 (1,344)
Acquisition of businesses, net of cash acquired 
 1
 (173) 
 (172)
Sale of businesses, net of cash sold 
 
 4,194
 
 4,194
Capital expenditures 
 
 (125) 
 (125)
Cash provided by (used for) investing activities - continuing operations (16) (776) 3,320
 13
 2,541
Cash used for investing activities - discontinued operations 
 
 (19) 
 (19)
CASH PROVIDED BY (USED FOR) INVESTING ACTIVITIES (16) (776) 3,301
 13
 2,522
           
CASH FLOWS FROM FINANCING ACTIVITIES          
Share repurchase (1,888) 
 
 
 (1,888)
Advances from (to) affiliates 2,722
 1,304
 (4,274) 248
 
Issuance of shares for employee benefit plans (118) 
 
 
 (118)
Issuance of debt 544
 1,100
 7
 
 1,651
Repayment of debt (835) (1,150) (13) 
 (1,998)
Cash dividends to shareholders (274) 
 
 
 (274)
Noncontrolling interests and other financing activities 
 
 (21) 
 (21)
Cash provided by (used for) financing activities - continuing operations 151
 1,254
 (4,301) 248
 (2,648)
Cash used for financing activities - discontinued operations 
 
 
 
 
CASH PROVIDED BY (USED FOR) FINANCING ACTIVITIES 151
 1,254
 (4,301) 248
 (2,648)
           
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS 
 
 91
 
 91
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 
 1,477
 142
 (1,301) 318
CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR (1)
 
 1,633
 660
 (1,862) 431
CASH AND CASH EQUIVALENTS AT END OF PERIOD (2)
 $
 $3,110
 $802
 $(3,163) $749
(1)Includes $5 million of discontinued operations at December 31, 2016.
(2)
There was no cash held by discontinued operations at September 30, 2017.

  Three Months Ended March 31, 2020
(millions) Aon Ireland Aon UK Aon Global Holdings Limited Aon Corporation Other Non-Guarantor Subsidiaries Consolidating Adjustments Consolidated
Cash flows from operating activities              
Cash provided by (used for) operating activities $
 $1,561
 $3,648
 $(512) $852
 $(5,211) $338
               
Cash flows from investing activities              
Proceeds from investments 
 
 
 2
 4
 
 6
Payments for investments 
 (450) (518) (30) (13) 968
 (43)
Net sales (purchases) of short-term investments - non-fiduciary 
 
 
 (28) (10) 
 (38)
Acquisition of businesses, net of cash acquired 
 
 
 
 (334) 
 (334)
Sale of businesses, net of cash sold 
 
 
 
 30
 
 30
Capital expenditures 
 
 
 
 (59) 
 (59)
Cash provided by (used for) investing activities 
 (450) (518) (56) (382) 968
 (438)
               
Cash flows from financing activities              
Share repurchase 
 (463) 
 
 
 
 (463)
Advances from (to) affiliates 
 (618) (3,094) (2,044) (1,349) 7,105
 
Issuance of shares for employee benefit plans 
 (112) 
 
 
 
 (112)
Issuance of debt 
 457
 
 1,603
 
   2,060
Repayment of debt 
 (273) 
 (1,068) 
 
 (1,341)
Cash dividends to shareholders 
 (102) 
 
 
 
 (102)
Noncontrolling interests and other financing activities 
 
 
 
 40
 
 40
Cash provided by (used for) financing activities 
 (1,111) (3,094) (1,509) (1,309) 7,105
 82
               
Effect of exchange rate changes on cash and cash equivalents 
 
 
 
 (82) 
 (82)
Net increase (decrease) in cash and cash equivalents 
 
 36
 (2,077) (921) 2,862
 (100)
Cash and cash equivalents at beginning of period 
 
 
 2,271
 2,619
 (4,100) 790
Cash and cash equivalents at end of period $
 $
 $36
 $194
 $1,698
 $(1,238) $690





Condensed Consolidating Statement of Cash Flows
  Three Months Ended March 31, 2019
(millions) Aon Ireland Aon UK Aon Global Holdings Limited Aon Corporation Other Non-Guarantor Subsidiaries Consolidating Adjustments Consolidated
Cash flows from operating activities              
Cash provided by (used for) operating activities $
 $(11) $529
 $(34) $143
 $(553) $74
               
Cash flows from investing activities              
Proceeds from investments 
 
 72
 8
 4
 (72) 12
Payments for investments 
 
 
 (9) (77) 72
 (14)
Net sales (purchases) of short-term investments - non-fiduciary 
 
 
 9
 32
 
 41
Acquisition of businesses, net of cash acquired 
 
 
 
 (15) 
 (15)
Sale of businesses, net of cash sold 
 
 
 
 6
 
 6
Capital expenditures       
 (57) 
 (57)
Cash provided by (used for) investing activities 
 
 72
 8
 (107) 
 (27)
               
Cash flows from financing activities              
Share repurchase 
 (100) 
 
 
 
 (100)
Advances from (to) affiliates 
 305
 (601) (265) (550) 1,111
 
Issuance of shares for employee benefit plans 
 (98) 
 
 
 
 (98)
Issuance of debt 
 384
 
 485
 2
 
 871
Repayment of debt 
 (384) 
 (310) 
 
 (694)
Cash dividends to shareholders 
 (96) 
 
 
 
 (96)
Noncontrolling interests and other financing activities 
 
 
 
 (23) 
 (23)
Cash provided by (used for) financing activities 
 11
 (601) (90) (571) 1,111
 (140)
               
Effect of exchange rate changes on cash and cash equivalents 
 
 
 
 37
 
 37
Net increase (decrease) in cash and cash equivalents 
 
 
 (116) (498) 558
 (56)
Cash and cash equivalents at beginning of period 
 
 
 862
 3,473
 (3,679) 656
Cash and cash equivalents at end of period $
 $
 $
 $746
 $2,975
 $(3,121) $600



  Nine months ended September 30, 2016
      Other    
  Aon Aon Non-Guarantor Consolidating  
(millions)  plc Corporation Subsidiaries Adjustments Consolidated
CASH FLOWS FROM OPERATING ACTIVITIES  
  
  
  
  
Cash provided by (used for) operating activities - continuing operations $219
 $(664) $1,597
 $
 $1,152
Cash provided by operating activities - discontinued operations 
 
 323
 
 323
CASH PROVIDED BY (USED FOR) OPERATING ACTIVITIES 219
 (664) 1,920
 
 1,475
           
CASH FLOWS FROM INVESTING ACTIVITIES          
Proceeds from investments 
 19
 12
 
 31
Payments for investments 
 (25) (22) 
 (47)
Net sales of short-term investments - non-fiduciary 
 (99) (9) 
 (108)
Acquisition of businesses, net of cash acquired 
 
 (198) 
 (198)
Sale of businesses, net of cash sold 
 
 104
 
 104
Capital expenditures 
 
 (107) 
 (107)
Cash provided by (used for) investing activities - continuing operations 
 (105) (220) 
 (325)
Cash used for investing activities - discontinued operations 
 
 (46) 
 (46)
CASH PROVIDED BY (USED FOR) INVESTING ACTIVITIES 
 (105) (266) 
 (371)
           
CASH FLOWS FROM FINANCING ACTIVITIES          
Share repurchase (1,037) 
 
 
 (1,037)
Advances from (to) affiliates 166
 356
 (670) 148
 
Issuance of shares for employee benefit plans (70) 
 
 
 (70)
Issuance of debt 1,588
 1,141
 
 
 2,729
Repayment of debt (608) (1,692) (8) 
 (2,308)
Cash dividends to shareholders (258) 
 
 
 (258)
Noncontrolling interests and other financing activities 
 
 (71) 
 (71)
Cash provided by (used for) financing activities - continuing operations (219) (195) (749) 148
 (1,015)
Cash used for financing activities - discontinued operations 
 
 
 
 
CASH PROVIDED BY (USED FOR) FINANCING ACTIVITIES (219) (195) (749) 148
 (1,015)
           
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS 
 
 10
 
 10
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 
 (964) 915
 148
 99
CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR(1) 
 2,083
 1,242
 (2,941) 384
CASH AND CASH EQUIVALENTS AT END OF PERIOD(2) $
 $1,119
 $2,157
 $(2,793) $483

(1)Includes $2 million of discontinued operations at December 31, 2015.
(2)Includes $3 million of discontinued operations at September 30, 2016.
19. Subsequent Events
Ireland Reorganization
On April 1, 2020, a scheme of arrangement under English law was completed pursuant to which the Class A ordinary shares of Aon UK were cancelled and the holders thereof received, on a 1-for-one basis, Class A ordinary shares of Aon Ireland, as described in the proxy statement filed with the SEC on December 20, 2019. Equity incentive and compensation plans were assumed by Aon Ireland and amended to provide that those plans will now provide for the award and issuance of Class A ordinary shares of Aon Ireland instead of Class A ordinary shares of Aon UK, on a 1-for-one basis. Beginning on April 1, 2020, Aon Ireland’s principal executive office address is Metropolitan Building, James Joyce Street, Dublin 1, Ireland, not 122 Leadenhall Street, London, England. Aon Ireland is a tax resident of Ireland.
The Share Repurchase Program, which related to Class A ordinary shares of Aon UK and preceded the Ireland Reorganization, was adopted by Aon Ireland’s Board of Directors.
Commercial Paper
On April 1, 2020 the Company entered into an agreement increasing the aggregate outstanding borrowings under its U.S. commercial paper program by $300 million, to an aggregate amount equal to $900 million. The U.S. program remains fully backed by Aon’s committed credit facilities.
Colleague Compensatory Arrangements
On April 24, 2020, due to the COVID-19 pandemic and the resulting economic disruption, the Board of Directors of the Company determined to temporarily reduce the annual base salaries of the Company’s named executive officers and the cash compensation of each of the Company’s non-executive directors. Each of the named executive officers and non-executive directors have agreed to a temporary 50% reduction in his or her cash compensation from May 1, 2020 through December 31, 2020, or until such other date as decided by the Company.
Additionally, on April 27, 2020 the Company announced it will apply a temporary salary reduction of up to 20% to a broader colleague base. The reductions are being applied using a tailored approach based on a set of criteria, including considerations for cost-of-living, to determine the most equitable way to apply this temporary reduction.








Item 2.  Management’s Discussion and Analysis of Financial Condition and Results ofOperations

EXECUTIVE SUMMARY OF THIRDFIRST QUARTER 20172020 FINANCIAL RESULTS
Aon plc is a leading global professional services firm providing a broad range of risk, retirement, and health solutions underpinned by proprietary data and analytics. Management is leading a set of initiatives designed to strengthen Aon and unite the firm with one portfolio of capability enabled by proprietary data and analytics and one operating model to deliver additional insight, connectivity, and efficiency. The divestiture of the benefits administration and business process outsourcing platform in Q2 2017 represents the next step of our strategy, which is consistent with our journey towards offering advice and solutions, and further aligning Aon’s portfolio around clients’ highest priorities. Further, it reinforces our ROIC decision-making process and emphasis on operating cash flow.
Discontinued Operations
On February 9, 2017, the Company entered into a Purchase Agreement with Tempo Acquisition, LLC to sell its benefits administration and business process outsourcing business to the Buyer, an entity formed and controlled by affiliates of The Blackstone Group L.P., and certain designated purchasers that are direct or indirect subsidiaries of the Buyer.
On May 1, 2017, the Buyer purchased all of the outstanding equity interests in each of the Divested Business’ subsidiaries, plus certain related assets and liabilities, for a purchase price of $4.3 billion in cash paid at closing, subject to customary adjustments set forth in the Purchase Agreement, and deferred consideration of up to $500 million. Cash proceeds after customary adjustments and before taxes due were $4.2 billion.
Aon and the Buyer entered into certain transaction related agreements at the closing, including two commercial agreements, a transition services agreement, certain intellectual property license agreements, sub-leases and other customary agreements. Aon expects to continue to be a significant client of the Divested Business and the Divested Business has agreed to use Aon for its broking and other services for a specified period of time.
In the nine months ended September 30, 2017, the Company recorded a gain on sale, net of taxes, of $803 million and a non-cash impairment charge to its tradenames associated with the Divested Business of $380 million as these assets were not sold to the Buyer. Additionally, effective May 1, 2017, consistent with operating as one segment, the Company has implemented a three-year strategy to transition to a unified Aon brand. As a result, Aon commenced amortization of all indefinite lived tradenames and prospectively accelerated amortization of its finite lived tradenames over the three-year period. The accelerated amortization and impairment charge are included in Amortization and impairment of intangible assets on the Condensed Consolidated Statement of Income.
Business Overview
Beginning in the first quarter of 2017, following the classification of the Divested Business as a discontinued operation, the Company began operating as one segment that includes all of Aon’s continuing operations, which provides advice and solutions to clients focused on risk, retirement, and health through five principal products and service revenue lines: Commercial Risk Solutions, Reinsurance Solutions, Retirement Solutions, Health Solutions, and Data & Analytic Services.
Commercial Risk Solutions
Commercial Risk Solutions includes retail brokerage, cyber solutions, global risk consulting, and captives.  In retail brokerage, our team of expert risk advisors applies a client-focused approach to commercial risk products and services that leverage Aon’s global network of resources, industry-leading data and analytics, and specialized expertise.  Cyber solutions is one of the industry’s premier resources in cyber risk management. Our strategic focus extends to identify and protect critical digital assets supported by best-in-class transactional capabilities, enhanced coverage expertise, deep carrier relationships, and incident response expertise.  Global risk consulting is a world leading provider of risk consulting services supporting clients to better understand and manage their risk profile through identifying and quantifying the risks they face. We assist clients with the selection and implementation of the appropriate risk transfer, risk retention, and risk mitigation solutions, and ensure the continuity of their operations through claims consulting.  Captives is a leading global captive insurance solutions provider that manages over 1,100 insurance entities worldwide including captives, protected segregated and incorporated cell facilities, as well as entities that support Insurance Link Securities and specialist insurance and reinsurance companies.


Reinsurance Solutions
Reinsurance Solutions includes treaty and facultative reinsurance brokerage and capital markets.  Treaty reinsurance brokerage addresses underwriting and capital objectives on a portfolio level, allowing our clients to more effectively manage the combination of premium growth, return on capital and rating agency interests. This includes the development of more competitive, innovative and efficient risk transfer options.  Facultative reinsurance brokerage empowers clients to better understand, manage and transfer risk through innovative facultative solutions and provides the most efficient access to the global facultative markets. Capital markets is a global investment bank with expertise in M&A, capital raising, strategic advice, restructuring, recapitalization services, and insurance-linked securities.  We work with insurers, reinsurers, investment firms, banks, and corporations to manage complex commercial issues through the provision of corporate finance advisory services, capital markets solutions, and innovative risk management products.
Retirement Solutions
Retirement Solutions includes core retirement, investment consulting, and talent, rewards & performance.  Retirement consulting specializes in providing organizations across the globe with strategic design consulting on their retirement programs, actuarial services, and risk management, including pension de-risking, governance, integrated pension administration. and legal and compliance consulting. Investment consulting provides public and private companies and other institutions with advice on developing and maintaining investment programs across a broad range of plan types; including defined benefit plans, defined contribution plans, endowments and foundations.  Our delegated investment solutions offer ongoing management of investment programs and fiduciary responsibilities either in a partial or full discretionary model for multiple asset owners. It partners with clients to deliver our scale and experience to help them effectively manage their investments, risk, and governance and potentially lower costs. Talent, rewards & performance delivers advice and solutions that help clients accelerate business outcomes by improving the performance of their people.  It supports the full employee lifecycle from assessment and selection of the right talent, optimized deployment and engagement to the design, alignment and benchmarking of compensation to business strategy and performance outcomes.
Health Solutions
Health Solutions includes health and benefits brokerage and healthcare exchanges.  Health and benefits brokerage partners with employers to develop innovative, customized benefits strategies that help manage risk, drive engagement, and promote accountability.  Our private health exchange solutions help employers transform how they sponsor, structure, and deliver health benefits by building and operating a cost effective alternative to traditional employee and retiree healthcare. We seek outcomes of reduced employer costs, risk and volatility, alongside greater coverage and plan choices for individual participants.
Data & Analytic Services
Data & Analytic Services includes Affinity, Aon InPoint, and ReView.  Affinity specializes in developing, marketing and administering customized insurance programs and specialty market solutions for affinity organizations and their members or affiliates.  Aon InPoint draws on Aon’s proprietary database (Global Risk Insight Platform) and is dedicated to making insurers more competitive through providing data, analytics, engagement and consulting.  ReView draws on Aon’s proprietary database and broker market knowledge to provide advisory services analysis and benchmarking to help reinsurers more effectively meet the needs of cedents through the development of more competitive, innovative and efficient risk transfer options.
Financial Results
The following is a summary of our thirdfirst quarter and first nine months of 20172020 financial results from continuing operations:operations.The first quarter 2020 financial results are not necessarily indicative of results that may be expected for the full year or any future period, particularly in light of the continuing effect of the COVID-19 outbreak.
For the thirdfirst quarter of 2017,2020, revenue increased 6%,$76 million, or $139 million, to $2.3 billion compared to the prior year period due primarily to a 3% increase related to acquisitions, net of divestitures, organic revenue growth of 2%, and a 1% favorable impact from foreign currency exchange rates. For the first nine months ended September 30, 2017, revenue increased 5%to $3.2 billion compared to the prior year period due primarily to organic revenue growth of 3% and a 3% increase related to acquisitions, net of divestitures,5%, partially offset by a 2% unfavorable impact from translating prior year period results at current period foreign exchange rates (“foreign currency translation”) and a 1% unfavorable impact related to divestitures, net of acquisitions.
Operating expenses for the first quarter of 2020 were $2.2 billion, a decrease of $85 million from the prior year period. The decrease was due primarily to a $91 million decrease in restructuring charges, a $40 million favorable impact from foreign currency exchange rates.translation, and the preemptive reduction and deferral of certain discretionary expenses in an effort to proactively manage liquidity due to uncertainties surrounding COVID-19 and its impact to the Company, partially offset by $18 million of transaction costs related to the pending combination with WTW, an increase in investments supporting growth initiatives and Aon Business Services, and an increase in expense associated with 5% organic revenue growth.
Operating expenses formargin increased to 32.1% in the thirdfirst quarter of 2017 were $2.1 billion, an increase of $242 million compared to2020 from 27.7% in the prior year period. The increase was due primarily to $102 million of restructuring costs, a $62 million increase in operating expenses related to acquisitions, net of divestitures, $54 million of accelerated amortization related to tradenames, a $16 million unfavorable impact from foreign currency translation, $10 million of transaction related costs associated with recent acquisitions, and an increase in expense associated with 2% organic revenue growth, partially offsetdriven by $55 million of savings related to restructuring and other operational improvement initiatives. Operating expenses for the first nine months of 2017 increased $1,015 million compared to the prior year period primarily due to $401 million of restructuring costs, a $380 million non-cash impairment charge to the tradenames associated with the Divested Business, a $183 million


increase in operating expenses related to acquisitions, net of divestitures, $89 million of accelerated amortization related to tradenames to move to the one Aon United brand, $42 million of costs related to regulatory and compliance matters, and an increase in expense associated with organic revenue growth of 3%5%, partially offset by $109 million of savings related to restructuring and otherstrong operational improvement, initiatives,and a $76 million favorable impact from foreign currency exchange rates, and $62 million of expense related to certain non-cash pension settlements in the prior year period.
Operating margin decreased to 11.3% in the third quarter of 2017 from 16.7% in the prior year period. The decrease was driven by an increase in expense due to the factors listed above, partially offset by organic revenue growth of 2%. The decrease from the prior year period and first nine months of 2017 was driven by an increase in expense due to the factors listed above, partially offset by organic revenue growth of 3%.above.
Due to the factors set forth above, net income from continuing operations decreased $88increased $116 million, or 31%17%, to $196$792 million for the thirdfirst quarter of 20172020 compared to the prior year period. During the first nine months of 2017, income
Diluted earnings per share from continuing operations decreased $451 million, or 52%, to $418 millionwas $3.29 per share for the first quarter of 2020 compared to $2.70 per share for the first nine months of 2016.prior year period.
Cash flow provided by operating activities was $289$338 million for the first ninethree months of 2017, a decrease2020, an increase of $863$264 million from $1,152 million in the prior year period.period, primarily reflecting strong operational improvement and near-term actions taken to improve working capital in an effort to proactively manage liquidity due to uncertainties surrounding COVID-19 and its impact on the Company. The decrease was driven primarily by cash tax payments associated with the Divested Business and $199prior year period included approximately $85 million of restructuringnet cash payments partially offset by operational improvement.related to legacy litigation.
We focus on four key non-GAAP metrics not presented in accordance with U.S. generally accepted accounting principles (“U.S. GAAP”) that we communicate to shareholders: organic revenue growth, adjusted operating margin, adjusted diluted earnings per share, and free cash flow. These non-GAAP metrics should be viewed in addition to, not instead of, our unaudited Condensed Consolidated Financial Statements and Notes thereto.thereto (our “Financial Statements”). The following is our measure of performance against these four metrics from continuing operations for the thirdfirst quarter of 2017:2020:
Organic revenue growth, a non-GAAP measure defined under the caption “Review of Consolidated Results — Organic Revenue Growth,” was 2%5% for the thirdfirst quarter of 2017, compared to 4% organic growth in the prior year period.2020. Organic revenue growth was 3% fordriven by strong new business generation in Reinsurance Solutions and strong management of the first nine months of 2017, compared to 3%renewal book globally in the prior year period.Health Solutions and Commercial Risk Solutions.
Adjusted operating margin, a non-GAAP measure defined under the caption “Review of Consolidated Results — Adjusted Operating Margin,” was 20.3%35.7% for the thirdfirst quarter of 20172020 compared to 18.6% for the prior year period. For the first nine months of 2017, adjusted operating margin was 21.7% as compared to 20.0% for33.7% in the prior year period. The increasesincrease in adjusted operating margin primarily reflect restructuring savings,reflects strong organic revenue growth of 5%, increased operating leverage across the portfolio, and underlying operational improvement, partially offset by expenses related to reinvestment.the preemptive reduction and deferral of certain discretionary expenses.
Adjusted diluted earnings per share from continuing operations, a non-GAAP measure defined under the caption “Review of Consolidated Results — Adjusted Diluted Earnings per Share,” was $1.29$3.68 per share for the thirdfirst quarter of 2017 and $4.19 in the first nine months of 2017,2020 compared to $1.09 per share and $3.59$3.31 per share for the respective prior year periods.period.


Free cash flow, a non-GAAP measure defined under the caption “Review of Consolidated Results — Free Cash Flow,” decreasedincreased in the first ninethree months of 20172020 by $881$262 million, or 84%1,541%, from the prior year period, to $164$279 million, driven by a decrease of $863 millionreflecting an increase in cash flow from operations, and anpartially offset by a $2 million increase of $18 million in capital expenditures,expenditures.
IRELAND REORGANIZATION
On April 1, 2020, a scheme of arrangement under English law was completed pursuant to which the Class A ordinary shares of Aon plc, a public limited company incorporated under the laws of England and Wales and the publicly traded parent company of the Aon group (“Aon UK”), were cancelled and the holders thereof received, on a one-for-one basis, Class A ordinary shares of Aon plc, an Irish public limited company formerly known as Aon Limited (“Aon Ireland”), as described in the proxy statement filed with the U.S. Securities and Exchange Commission (“SEC”) on December 20, 2019. Aon Ireland is a tax resident of Ireland. References in this report to “Aon,” the “Company,” “we,” “us,” or “our” for time periods prior to April 1, 2020 refer to Aon UK. References in the Financial Statements to “Aon,” the “Company,” “we,” “us,” or “our” for time periods on or after April 1, 2020, refer to Aon Ireland.
BUSINESS COMBINATION AGREEMENT
On March 9, 2020, Aon and WTW, entered into a Business Combination Agreement with respect to a combination of the parties (the “Combination”). At the effective date of the Combination, WTW shareholders will be entitled to receive 1.08 newly issued Class A ordinary shares of Aon Ireland in exchange for each ordinary share of WTW held by such holders. The Combination is expected to be completed in the first half of 2021 and is subject to Irish Takeover Rules. The Business Combination Agreement contains certain operating covenants relating to the conduct of business of both parties in the interim period until the transaction is completed. These covenants require both parties to operate their respective businesses in all material respects in the ordinary course of business consistent with past practice.  In addition, these covenants restrict each party from engaging in certain actions unless a party obtains the prior written consent of the other party. These actions relate to, among other things, authorizing or paying dividends above a specified rate; issuing or authorizing for issuance additional securities; salary, benefits or other compensation and employment-related matters; capital management, debt and liquidity matters; engaging in mergers, acquisitions and dispositions; entering into or materially modifying material agreements; entering into material litigation-related settlements; and making other corporate, tax and accounting changes.
RECENT DEVELOPMENTS
The recent outbreak of the coronavirus, COVID-19, which has been declared by the World Health Organization to be a pandemic, has spread across the globe, resulting in restrictions on travel and quarantine policies being put in place by businesses and governments and is impacting worldwide economic activity. COVID-19 and its resulting impact may adversely affect our business and we are closely monitoring the situation and our business, liquidity, and capital planning initiatives, in compliance with local government guidelines. At this time, we are fully operational and have deployed business continuity protocols to facilitate remote working capabilities to ensure the health and safety of our colleagues and to comply with public health and travel guidelines and restrictions. We have deployed enhanced information technology (IT) security protocols, including investmentsan upgraded virtual private network (VPN), and required IT equipment to our outsourcing vendors in order to limit operational disruption. Our Global Emergency Operations Center is actively tracking the situation and providing communications and resources to our operating model.global colleagues. Eventual reoccupation of our offices is expected to happen in phases as local mandates are lifted and once protocols are in place to ensure a safe work environment.   

As the situation is rapidly evolving, and the scale and duration of disruption cannot be predicted, it is not possible to quantify or estimate the full impact that COVID-19 will have on our business. We are focused on navigating these challenges and potential future impacts to our business presented by COVID-19 through preserving our liquidity and managing our cash flow through taking proactive action to enhance our ability to meet our short-term liquidity needs and support a commitment to no layoffs of our colleagues due to COVID-19. Such actions include, but are not limited to, reducing our discretionary spending, extending days payable outstanding, revisiting our investment strategies, suspending our share buyback program until further notice, and reducing payroll costs, including through delayed hiring of new colleagues, as well as temporarily reducing salaries for existing colleagues.
While the ultimate public health and economic impact of the COVID-19 pandemic is highly uncertain, we expect that our business operations and results of operations, including our net revenues, earnings, and cash flows, will be adversely impacted, depending on the duration and severity of the downturn. Our revenue can be generalized into two categories, including core and more discretionary arrangements. Core revenues tend to be highly-recurring and non-discretionary, where the services are typically regulated, required, or necessary costs of managing the risk of doing business. More discretionary revenues tend to include project-related services, where in an economic downturn, we expect to see more immediate impacts from decreases in revenue, and have already started to see a modest impact in the first quarter of 2020. In a severe downturn, we expect that certain services within our


core business may be negatively impacted as well. The impact of the pandemic on our business operations and results of operations for the first quarter of 2020 are further described in the “Review of Consolidated Results” and “Liquidity and Financial Conditions” contained in Part I, Item 2 of this report. Refer to Part II, Item 1A of this report for a further discussion of the risks associated with COVID-19.


REVIEW OF CONSOLIDATED RESULTS
Summary of Results
Our consolidated results are as follow:follow (in millions):
 Three Months Ended Nine Months Ended Three Months Ended March 31,
(millions) September 30, 2017 September 30, 2016 September 30, 2017 September 30, 2016
 2020 2019
Revenue  
  
      
  
Total revenue $2,340
 $2,201
 $7,089
 $6,759
 $3,219
 $3,143
Expenses  
  
      
  
Compensation and benefits 1,419
 1,300
 4,337
 4,041
 1,522
 1,584
Information technology 109
 99
 295
 281
 111
 117
Premises 89
 86
 259
 257
 73
 87
Depreciation of fixed assets 40
 39
 148
 118
 41
 40
Amortization and impairment of intangible assets 101
 42
 604
 117
Other general expenses 317
 267
 956
 770
Amortization of intangible assets 97
 97
Other general expense 342
 346
Total operating expenses 2,075
 1,833
 6,599
 5,584
 2,186
 2,271
Operating income 265
 368
 490
 1,175
 1,033
 872
Interest income 10
 1
 20
 6
 2
 2
Interest expense (70) (70) (211) (212) (83) (72)
Other income (expense) (5) 10
 (20) 27
 29
 
Income from continuing operations before income taxes 200
 309
 279
 996
 981
 802
Income tax expense (benefit) 4
 25
 (139) 127
Income tax expense 189
 126
Net income from continuing operations 196
 284
 418
 869
 792
 676
Income from discontinued operations, net of tax (4) 42
 857
 102
Net income (loss) from discontinued operations (1) 
Net income 192
 326
 1,275
 971
 791
 676
Less: Net income attributable to noncontrolling interests 7
 7
 30
 27
 19
 17
Net income attributable to Aon shareholders $185
 $319
 $1,245
 $944
 $772
 $659
Diluted net income per share attributable to Aon shareholders    
Continuing operations $3.29
 $2.70
Discontinued operations 
 
Net income $3.29
 $2.70
Weighted average ordinary shares outstanding - diluted 234.5
 243.7
Revenue
Total revenue increased by 6%,$76 million, or $139 million,2%, in the thirdfirst quarter of 20172020 compared to the thirdfirst quarter of 2016.2019. This changeincrease reflects a 3% increase related to acquisitions, net of divestitures, 2% organic revenue growth and a 1% favorable impact from foreign currency exchange rates. For the first nine months of 2017, total revenue increased 5%, or $330 million, compared to the prior year period. This change reflects 3% organic growth and a 3% increase related to acquisitions, net of divestitures, partially offset by a 1%2% unfavorable impact from foreign currency exchange rates.translation and a 1% unfavorable impact related to divestitures, net of acquisitions.
Commercial Risk Solutions organic revenue increased $28 million, or 3%, to $1,146 million in the first quarter of 2020, compared to $1,118 million in the first quarter of 2019. Organic revenue growth was (1)%4% in the thirdfirst quarter of 20172020, driven by amodest declinegrowth across the Americas, particularlyevery major geography, highlighted by double-digit growth in U.S. retailCanada and Latin America, dueprimarily driven by strong retention and management of the renewal book portfolio. On average globally, exposures and pricing were both modestly positive, resulting in a modestly positive market impact overall.
Reinsurance Solutions revenue increased $60 million, or 8%, to certain unfavorable timing,$848 million in the first quarter of 2020, compared to $788 million in the first quarter of 2019. Organic revenue growth was 9% in the first quarter of 2020, driven by strong net new business generation globally in treaty and solid growth in facultative placements, partially offset by a modest decline in capital markets


transactions. Results in the quarter include a modest positive impact from the timing of certain revenue, which will be spread evenly for the balance of 2020. In addition, market impact was modestly positive on results in the quarter.
Retirement Solutions revenue decreased $23 million, or 5%, to $397 million in the first quarter of 2020, compared to $420 million in the first quarter of 2019. Organic revenue growth was flat in the first quarter of 2020, driven by driven by solid growth in Investments, including double-digit growth in delegated investment management, as well as modest growth in Human Capital, primarily for assessment services. Results in the quarter were offset by a decline in core retirement, reflecting a decrease in billable hours and discretionary project-related work, primarily as a result of COVID-19.
Health Solutions revenue increased $16 million, or 3%, to $502 million in the first quarter of 2020, compared to $486 million in the first quarter of 2019. Organic revenue growth was 5% in the first quarter of 2020, driven by solid growth across every major geography in health and benefits brokerage, highlighted by particular strength in Latin America, Asia, and the EMEA and Pacific regions.region. Results in the quarter also include growth in the active exchange business.
Data & Analytic Services revenue decreased $5 million, or 1%, to $331 million in the first quarter of 2020 compared to $336 million in the first quarter of 2019. Organic revenue growth was 1% in the first nine months of 2017 compared to the prior year period driven by solid growth across the U.S., EMEA, and Pacific regions, partially offset by a decline in Latin America.
Reinsurance Solutions organic revenue growth was 7% in the third quarter of 2017 and 5% in the first nine months of 2017 compared to the respective prior year periods driven by strong growth in capital markets, as well as growth in facultative placements and net new business generation in treaty, partially offset by an unfavorable market impact globally.
Retirement Solutions organic revenue growth was 5% in the third quarter of 2017 compared to the third quarter of 2016 driven by strong growth in investment consulting, primarily for delegated investment management, as well as growth in our talent practice, primarily for compensation surveys and benchmarking services. Organic revenue growth was 3% in the first nine months of 2017 compared to the prior year period2020, driven by growth in investment consulting, primarily for delegated investment management.
Health Solutions organic revenue growth was 2% inglobally across the third quarter of 2017 compared to the third quarter of 2016 driven by solid growth in health & benefits brokerage, particularly in the U.S. and Latin America, partially offset by a decline in project


related work in the healthcare exchange business. Organic revenue growth was 7% for the first nine months of 2017 compared to the prior year period driven by solid growth globally in health & benefits brokerage.
Data & Analytic Services organic revenue growth was 3% in the third quarter and 4% for first nine months of 2017 compared to the respective prior year periods driven by strong growth in the Affinityaffinity business, with particular strength in the U.S. across both business and consumer solutions. Results in the quarter also reflect pressure in certain, more discretionary parts of the business, primarily as a result of COVID-19.
Compensation and Benefits
Compensation and benefits increased $119decreased $62 million, or 9%4%, in the thirdfirst quarter of 20172020 compared to the thirdfirst quarter of 2016.2019. This increasedecrease was primarily driven by $52a $26 million of restructuring costs, a $37 million increase in expenses from businesses acquired, net of divestitures, a $14 million unfavorablefavorable impact from foreign currency translation, $2a $24 million of transaction related costs associated with recent acquisitions,decrease in restructuring charges, and expense discipline, partially offset by an increase in expense associated with 2%5% organic revenue growth, partially offset by $32 million of savings related to restructuring and other operational improvement initiatives. For the first nine months of 2017, compensation and benefits increased $296 million, or 7%, compared to the first nine months of 2016. The increase was primarily driven by $257 million of restructuring costs, a $110 million increase in expenses related to acquisitions, net of divestitures, and an increase in expense associated with 3% organic revenue growth, partially offset by $62 million of expense related to certain non-cash pension settlements in the prior year period, $62 million of savings related to restructuring and other operational improvement initiatives, and a $53 million favorable impact from foreign currency translation.growth.
Information Technology
Information technology, which represents costs associated with supporting and maintaining our infrastructure, increased $10decreased $6 million, or 10%5%, in the thirdfirst quarter of 20172020 compared to the thirdfirst quarter of 2016.2019. This increasedecrease was primarily driven by $12an $11 million ofdecrease in restructuring costs, as well as investments in growth,charges, partially offset by $13 million of savings related to restructuringan increase in investments supporting growth initiatives and other operational improvement initiatives. For the first nine months of 2017, information technology increased $14 million, or 5%, compared to the prior year period. This increase was primarily driven by $22 million of restructuring charges and investments in growth, partially offset by $29 million of savings related to restructuring and other operational improvement initiatives.Aon Business Services.
Premises
Premises, which represents the cost of occupying offices in various locations throughout the world, increased $3decreased $14 million, or 3%16%, in the thirdfirst quarter of 2017 compared to the third quarter of 2016. This increase was primarily driven by $4 million of restructuring costs, partially offset by $1 million of savings related to restructuring and other operational improvement initiatives. For the first nine months of 2017, premises increased $2 million, or 1%,2020 compared to the first nine monthsquarter of 2016.2019. This increasedecrease was primarily driven by a $9 million increasedecrease in expenses related to acquisitions, net of divestitures and $8 million of restructuring costs, partially offset by $2 million of savings related to restructuring and other operational improvement initiativescharges and a decrease in expensereduction of costs as wethe Company continues to optimize ourits global real estate footprint.
Depreciation of Fixed Assets
Depreciation of fixed assets primarily relates to software, leasehold improvements, furniture, fixtures and equipment, computer equipment, buildings, and automobiles. Depreciation of fixed assets increased $1 million, or 3%, in the thirdfirst quarter of 2017 compared to the third quarter of 2016. This increase was primarily driven by $2 million of restructuring costs. For the first nine months of 2017, depreciation of fixed assets increased $30 million, or 25%,2020 compared to the first nine monthsquarter of 2016. This increase was primarily driven by $26 million of restructuring costs and a $12 million increase in expenses related to acquisitions, net of divestitures.2019.
Amortization and Impairment of Intangibles Assets
Amortization and impairment of intangiblesintangible assets primarily relates to finite-lived tradenames and customer-related, contract-based, and technology assets. Amortization and impairment of intangibles increased $59was $97 million in the first quarter of 2020, similar to the first quarter of 2019.
Other General Expense
Other general expense in the first quarter of 2020 decreased $4 million, or 140%, in the third quarter of 2017 compared to the third quarter of 2016 due to $54 million of accelerated amortization related to tradenames. For the first nine months of 2017, amortization and impairment of intangibles increased $487 million, or 416%1%, compared to the first nine months of 2016 due to a $380 million non-cash impairment charge to the tradenames associated with the sale of the Divested Business and $89 million of accelerated amortization related to tradenames.


Other General Expenses
Other general expenses in the third quarter of 2017 increased $50 million, or 19%, compared to the third quarter of 2016. This increase was2019 due primarily to $32a $47 million decrease in restructuring charges, a $9 million favorable impact from foreign currency translation, and the preemptive reduction and deferral of certain discretionary expenses, partially offset by $18 million of restructuringtransaction costs a $17 million increase in operating expenses related to acquisitions, net of divestitures, $8the Combination, $7 million of costs related to regulatory and compliance matters, and $8 millionmove of transaction related costs associatedthe jurisdiction for the firm’s parent company to recent acquisitions, partially offset by $9 million of savings from restructuring and other operational improvement initiatives. For the first nine months of 2017, other general expenses increased $186 million, or 24%, compared to the prior year period. This increase was primarily driven by $88 million of restructuring costs, a $49 million increase in operating expenses related to acquisitions, net of divestitures, $42 million of costs related to regulatory and compliance matters,Ireland, and an increase in expense associated with 3%5% organic revenue growth, partially offset by $16 million of savings related to restructuring and other operational improvement initiatives and a $13 million favorable impact from foreign currency translation.growth.
Interest Income
Interest income represents income earned on operating cash balances and other income-producing investments. It does not include interest earned on funds held on behalf of clients. During the thirdfirst quarter of 2017, Interest2020, interest income was $10$2 million, comparedsimilar to $1 million during the prior year period. For the first nine months of 2017, Interest income was $20 million, compared to $6 million during the prior year period. The increase in both periods reflects additional income earned on the proceeds from the sale of the Divested Business.


Interest Expense
Interest expense, which represents the cost of our debt obligations, was $70 million during the third quarter of 2017, similar to $70$83 million for the prior year period. Forfirst quarter of 2020, an increase of $11 million, or 15%, from the first nine monthsquarter of 2017, Interest expense2019. The increase was $211 million, a decrease from $212 million for the prior year period.driven primarily by higher outstanding term debt and an increase in commercial paper borrowings.
Other Income (Expense)
Other expenseTotal other income was $5$29 million for the thirdfirst quarter of 2017,2020, compared to other income of $10$0 million for the thirdfirst quarter of 2016.2019. Other expenseincome for the thirdfirst quarter of 20172020 primarily includes $20$42 million of gains due to the favorable impact of exchange rates on the remeasurement of assets and liabilities in non-functional currencies, a $25 million gain on the sale of certain businesses, and $4 million of pension and other postretirement income, partially offset by $44 million of losses on financial instruments used to economically hedge gains and losses from changes in foreign exchange rates. Other income for the first quarter of 2019 primarily includes $11 million of losses due to the unfavorable impact of exchange rates on the remeasurement of assets and liabilities in non-functional currencies, partially offset by $16a $5 million of gains on financial instruments. Other income of $10 million in the third quarter of 2016 primarily includes gains on certain long term investments.
Other expense was $20 million for the first nine months of 2017, compared to other income of $27 million for the prior year period.  Other expense for the first nine months of 2017 primarily includes $32 million of losses due to the unfavorable impact of exchange rates on the remeasurement of assets and liabilities in non-functional currencies, excluding hedging gains, partially offset by $6 million of gains on certain financial instruments. Other income of $27 million in the first nine months of 2016 primarily included $41 million of net gainsgain on the sale of certain businesses, partially offset by a $14$4 million unfavorable impact of pension and other postretirement income, $1 million of equity earnings, and $1 million of gains on financial instruments used to economically hedge gains and losses from changes in foreign exchange rates on the remeasurement of assets and liabilities in non-functional currencies, excluding hedging losses.rates.
Income Fromfrom Continuing Operations before Income Taxes
Due to the factors discussed above, income from continuing operations before income taxes for the thirdfirst quarter of 20172020 was $200$981 million, a 35% decrease22% increase from $309 million in the third quarterincome from continuing operations before income taxes of 2016, and $279 million for the first nine months of 2017, a 72% decrease from $996$802 million in the first nine monthsquarter of 2016.2019.
Income Taxes Fromfrom Continuing Operations
The effective tax raterates on net income from continuing operations was 2.0%were 19.3% and 8.1%15.7% for the third quartersfirst quarter of 20172020 and 2016,2019, respectively. The effective tax rate on net income from continuing operations was (49.8)% and 12.8% for
For the ninethree months ended September 30, 2017 and 2016, respectively. ForMarch 31, 2020, the nine months ended September 30, 2017, the Company reported a tax benefit of $139 million on pretax income of $279 million, which resulted in an effective tax rate of (49.8)%. The primary components of this tax amount were the non-cash tax benefit from the tradename impairment associated with the Divested Business and the impact of share-based payments from adoption of the new share-based compensation guidance.


Income from Discontinued Operations, Net of Tax
On February 9, 2017, the Company entered into the Purchase Agreement with Tempo Acquisition, LLC to sell the Divested Business. The Company has retrospectively classified the results of the Divested Business as discontinued operations in the Company’s Condensed Consolidated Statements of Income for all periods presented. Income from discontinued operations, net of tax, decreased $46 million in the third quarter of 2017 as compared to the prior year period. The decrease was primarily driven by run off expenses associated with the Divested Business.geographical distribution of income and certain discrete items including the favorable impact of share-based payments.
For the three months ended March 31, 2019, the tax rate was primarily driven by the geographical distribution of income and certain discrete items including the favorable impact of share-based payments.
Net Income from Discontinued Operations
Net loss from discontinued operations net of tax, increased $755was $1 million in the first ninethree months of 2017 asended March 31, 2020 compared to no impact on the prior year period. The increase is primarily driven by a $803 million gain on sale of the Divested Business.
Net Income Attributable to Aon Shareholders
Net income attributable to Aon shareholders for the three months ended September 30, 2017 decreasedfirst quarter of 2020 increased to $185$772 million, or $0.72$3.29 per diluted share, from $319$659 million, or $1.18$2.70 per diluted share, in the prior year period. Net income attributable to Aon shareholders for the first nine months of 2017 increased to $1,245 million, or $4.74 per diluted share, from $944 million, or $3.48 per diluted share, in the prior year period.
Non-GAAP Metrics
In our discussion of consolidated results, we sometimes refer to certain non-GAAP supplemental information derived from consolidated financial information specifically related to organic revenue growth, adjusted operating margin, adjusted diluted earnings per share, free cash flow, and the impact of foreign exchange rate fluctuations on operating results. This non-GAAP supplemental information should be viewed in addition to, not instead of, our Condensed Consolidated Financial Statements and Notes thereto.Statements.


Organic Revenue Growth
We use supplemental information related to organic revenue growth to help us and our investors evaluate business growth from existing operations. Organic revenue growth is a non-GAAP measure that includes the impact of intercompany activity and excludes the impact of changes in foreign exchange rate,rates, fiduciary investment income, acquisitions, divestitures, transfers between subsidiaries, fiduciary investment income,revenue lines, and reimbursable expenses.gains or losses on derivatives accounted for as hedges. This supplemental information related to organic revenue growth represents a measure not in accordance with U.S. GAAP and should be viewed in addition to, not instead of, our Condensed Consolidated Financial Statements and Notes thereto.Statements. Industry peers provide similar supplemental information about their revenue performance, although they may not make identical adjustments. A reconciliation of this non-GAAP measure to the reported Total revenue is as follows (in millions, except percentages):
  Three Months Ended          
  September 30, 2017 September 30, 2016 % Change 
Less: Currency Impact (1)
 
Less: Fiduciary Investment Income (2)
 Less: Acquisitions, Divestitures & Other 
Organic Revenue Growth (3)
Revenue  
  
  
  
    
  
Commercial Risk Solutions $917
 $884
 4% 1% % 4 % (1)%
Reinsurance Solutions 355
 329
 8
 1
 
 
 7
Retirement Solutions 491
 466
 5
 1
 
 (1) 5
Health Solutions 293
 265
 11
 1
 
 8
 2
Data & Analytic Services 289
 260
 11
 1
 
 7
 3
Elimination (5) (3) N/A
 N/A
 N/A
 N/A
 N/A
Total revenue $2,340
 $2,201
 6% 1% % 3 % 2 %


 Nine Months Ended           Three Months Ended March 31,          
 September 30, 2017 September 30, 2016 %
Change
 
Less: Currency Impact (1)
 
Less: Fiduciary Investment Income (2)
 Less: Acquisitions, Divestitures & Other 
Organic Revenue Growth (3)
 2020 2019 % Change 
Less: Currency Impact (1)
 
Less: Fiduciary Investment Income (2)
 Less: Acquisitions, Divestitures & Other 
Organic Revenue Growth (3)
Revenue  
  
  
  
    
  
              
Commercial Risk Solutions $2,943
 $2,835
 4% (1)% % 4 % 1% $1,146
 $1,118
 3 % (2)% % 1 % 4%
Reinsurance Solutions 1,070
 1,032
 4
 (1) 
 
 5
 848
 788
 8
 (1) 
 
 9
Retirement Solutions 1,266
 1,266
 
 (2) 
 (1) 3
 397
 420
 (5) (1) 
 (4) 
Health Solutions 977
 838
 17
 (1) 
 11
 7
 502
 486
 3
 (2) 
 
 5
Data & Analytic Services 842
 794
 6
 
 
 2
 4
 331
 336
 (1) (2) 
 
 1
Elimination (9) (6) N/A
 N/A
 N/A
 N/A
 N/A
 (5) (5) N/A
 N/A
 N/A
 N/A
 N/A
Total revenue $7,089
 $6,759
 5% (1)% % 3 % 3% $3,219
 $3,143
 2 % (2)% % (1)% 5%
(1)Currency impact is determined by translating prior period's revenue at this period's foreign exchange rates.
(2)Fiduciary investment income for the three months ended September 30, 2017March 31, 2020 and 2016,2019, respectively, was $10$15 million and $6 million. Fiduciary Investment Income for the nine months ended September 30, 2017 and 2016, respectively, was $23 million and $16$19 million.
(3)Organic revenue growth includes the impact of intercompany activity and excludes the impact of changes in foreign exchange rates, fiduciary investment income, acquisitions, divestitures, transfers between business units, fiduciary investment income,revenue lines, and reimbursable expenses.gains or losses on derivatives accounted for as hedges.
Adjusted Operating Margin
We use adjusted operating margin as a non-GAAP measure of our core operating performance of the Company.performance. Adjusted operating margin excludes the impact of certain items, as listed below, because management does not believe these expenses reflectare the best indicators of our core operating performance. This supplemental information related to adjusted operating margin represents a measure not in accordance with U.S. GAAP and should be viewed in addition to, not instead of, our Condensed Consolidated Financial Statements and Notes thereto.Statements.
A reconciliation of this non-GAAP measure to the reported operating margin is as follows (in millions, except percentages):
 Three Months Ended Nine Months Ended Three Months Ended March 31,
 September 30,
2017
 September 30,
2016
 September 30,
2017
 September 30,
2016
 2020 2019
Revenue from continuing operations $2,340
 $2,201
 $7,089
 $6,759
 $3,219
 $3,143
            
Operating income from continuing operations - as reported $265
 $368
 $490
 $1,175
 $1,033
 $872
Amortization and impairment of intangible assets 101
 42
 604
 117
 97
 97
Restructuring 102
 
 401
 
 
 91
Regulatory and compliance matters 8
 
 42
 
Pension settlement 
 
 
 62
Operating income income from continuing operations - as adjusted $476
 $410
 $1,537
 $1,354
Transaction costs (1)
 18
 
Operating income from continuing operations - as adjusted $1,148
 $1,060
            
Operating margin from continuing operations - as reported 11.3% 16.7% 6.9% 17.4% 32.1% 27.7%
Operating margin from continuing operations - as adjusted 20.3% 18.6% 21.7% 20.0% 35.7% 33.7%
(1)Certain transaction costs associated with the Combination will be incurred prior to the expected completion of the Combination in the first half of 2021. These costs may include advisory, legal, accounting, valuation, and other professional or consulting fees required to complete the Combination.




Adjusted Diluted Earnings per Share
We use adjusted diluted earnings per share as a non-GAAP measure of our core operating performance. Adjusted diluted earnings per share excludes the items identified above, along with related income taxes, because management does not believe these expenses are representative of our core earnings. This supplemental information related to adjusted diluted earnings per share represents a measure not in accordance with U.S. GAAP and should be viewed in addition to, not instead of, our Condensed Consolidated Financial Statements and Notes thereto.Statements.
A reconciliation of this non-GAAP measure to the reported Diluted earnings per share is as follows:follows (in millions, except per share data and percentages): 
 Three Months Ended September 30, 2017 Three Months Ended March 31, 2020
(millions, except per share data) U.S. GAAP Adjustments As Adjusted
     Non-GAAP
 U.S. GAAP Adjustments Adjusted
Operating income from continuing operations $265
 $211
 $476
 $1,033
 $115
 $1,148
Interest income 10
 
 10
 2
 
 2
Interest expense (70) 
 (70) (83) 
 (83)
Other income (expense) (5) 
 (5) 29
 
 29
Income before income taxes from continuing operations 200
 211
 411
Income taxes (1)
 4
 68
 72
Income from continuing operations before income taxes 981
 115
 1,096
Income tax expense (1)
 189
 23
 212
Net income from continuing operations 196
 143
 339
 792
 92
 884
Income from discontinued operations, net of tax (2)
 (4) (6) (10)
Net income (loss) from discontinued operations (1) 
 (1)
Net income 192
 137
 329
 791
 92
 883
Less: Net income attributable to noncontrolling interests 7
 
 7
 19
 
 19
Net income attributable to Aon shareholders $185
 $137
 $322
 $772
 $92
 $864
            
Diluted net income (loss) per share attributable to Aon shareholders

      
Diluted net income per share attributable to Aon shareholders      
Continuing operations $0.73
 0.56
 $1.29
 $3.29
 $0.39
 $3.68
Discontinued operations (0.01) (0.03) (0.04) 
 
 
Net income $0.72
 $0.53
 $1.25
 $3.29
 $0.39
 $3.68
            
Weighted average ordinary shares outstanding - diluted 257.3
 
 257.3
 234.5
 
 234.5
Effective tax rates (1)
      
Continuing operations 19.3%   19.3%
Discontinued operations 30.7%   30.7%






  Three Months Ended September 30, 2016
(millions, except per share data) U.S. GAAP Adjustments As Adjusted
Operating income from continuing operations $368
 $42
 $410
Interest income 1
 
 1
Interest expense (70) 
 (70)
Other income (expense) 10
 
 10
Income before income taxes from continuing operations 309
 42
 351
Income taxes (1)
 25
 25
 50
Net income from continuing operations 284
 17
 301
Income from discontinued operations, net of tax (2)
 42
 23
 65
Net income 326
 40
 366
Less: Net income attributable to noncontrolling interests 7
 
 7
Net income attributable to Aon shareholders $319
 $40
 $359
       
Diluted net income per share attributable to Aon shareholders
      
Continuing operations $1.03
 0.06
 $1.09
Discontinued operations 0.15
 0.09
 0.24
Net income $1.18
 $0.15
 $1.33
       
Weighted average ordinary shares outstanding - diluted 269.6
 
 269.6
  Nine Months Ended September 30, 2017
(millions, except per share data) U.S. GAAP Adjustments As Adjusted
Operating income from continuing operations $490
 $1,047
 $1,537
Interest income 20
 
 20
Interest expense (211) 
 (211)
Other income (expense) (20) 
 (20)
Income before income taxes from continuing operations 279
 1,047
 1,326
Income taxes (1)
 (139) 333
 194
Net income from continuing operations 418
 714
 1,132
Income from discontinued operations, net of tax (2)
 857
 (797) 60
Net income 1,275
 (83) 1,192
Less: Net income attributable to noncontrolling interests 30
 
 30
Net income attributable to Aon shareholders $1,245
 $(83) $1,162
       
Diluted net income per share attributable to Aon shareholders      
Continuing operations $1.48
 2.71
 $4.19
Discontinued operations 3.26
 (3.03) 0.23
Net income $4.74
 $(0.32) $4.42
       
Weighted average ordinary shares outstanding - diluted 262.9
 
 262.9


 Nine Months Ended September 30, 2016 Three Months Ended March 31, 2019
(millions, except per share data) U.S. GAAP Adjustments As Adjusted
     Non-GAAP
 U.S. GAAP Adjustments Adjusted
Operating income from continuing operations $1,175
 $179
 $1,354
 $872
 $188
 $1,060
Interest income 6
 
 6
 2
 
 2
Interest expense (212) 
 (212) (72) 
 (72)
Other income (expense) 27
 
 27
 
 
 
Income before income taxes from continuing operations 996
 179
 1,175
Income taxes (1)
 127
 49
 176
Income from continuing operations before income taxes 802
 188
 990
Income tax expense (1)
 126
 41
 167
Net income from continuing operations 869
 130
 999
 676
 147
 823
Income from discontinued operations, net of tax (2)
 102
 69
 171
Net income (loss) from discontinued operations 
 
 
Net income 971
 199
 1,170
 676
 147
 823
Less: Net income attributable to noncontrolling interests 27
 
 27
 17
 
 17
Net income attributable to Aon shareholders $944
 $199
 $1,143
 $659
 $147
 $806
            
Diluted net income per share attributable to Aon shareholders

            
Continuing operations $3.11
 0.48
 $3.59
 $2.70
 $0.61
 $3.31
Discontinued operations 0.37
 0.26
 0.63
 
 
 
Net income $3.48
 $0.74
 $4.22
 $2.70
 $0.61
 $3.31
            
Weighted average ordinary shares outstanding - diluted 271.0
 
 271.0
 243.7
 
 243.7
Effective tax rates (1)
      
Continuing operations 15.7%   16.9%
Discontinued operations %   %
(1)The effective tax rates used in the U.S. GAAP financial statements for continuing operations were 2.0% and (49.8)%, respectively, for the three and nine months ended September 30, 2017. Adjusted items are generally taxed at the estimated annual effective tax rate, except for the applicable tax impact associated with estimated restructuring plan expenses, accelerated tradename amortization, impairment charges regulatory and compliance provisions, and non-cash pension settlement charges anticipated in the forth quarter of 2017,certain transaction costs, which are adjusted at the related jurisdictional rate. After adjusting to exclude the applicableIn addition, tax impact, the adjusted effective tax rates for continuing operations were 17.5% and 14.6%, respectively, for the three and nine months ended September 30, 2017. The effective tax rates used in the U.S. GAAP financial statements for continuing operations were 8.1% and 12.8%, respectively, for the three and nine months ended 2016. Adjusted items are generally taxed at the estimated annual effective tax rate, except for the applicable tax impact associated with non-cash pension charges settled in the second quarter of 2016, which are adjusted at the related jurisdictional rate. After adjusting to exclude the applicable tax impact, the adjusted effective tax rates for continuing operations were 14.2% and 15.0%, respectively, for the three and nine months ended 2016.
(2)Adjusted income from discontinued operations, net of tax,expense excludes the gain on saletax impacts of payment of certain legacy litigation and intangible asset amortization on discontinued operationsenactment date impacts of $11 millionthe Tax Cuts and $0 million, respectively, for the three months ended September 30, 2017 and $1,983 million and $11 million for the nine months ended September 30,Jobs Act of 2017. The effective tax rates used in the U.S. GAAP financial statements for discontinued operation were 35.1% and 21.8%, respectively, for the three months and nine months ended September 30, 2017. After adjusting to exclude the applicable tax impact associated with the gain on sale and intangible asset amortization, the adjusted effective tax rates for discontinued operations were 35.2% and 24.2%, respectively, for the three months and nine months ended September 30, 2017. Adjusted income from discontinued operations, net of tax, excludes intangible asset amortization on discontinued operations of $30 million and $90 million, respectively, for the three months and nine months ended September 30, 2016. The effective tax rates used in the U.S. GAAP financial statements for discontinued operation were 37.3% and 37.4% for the three and nine months ended 2016, respectively. After adjusting to exclude the applicable tax impact associated with amortization, the adjusted effective tax rates for discontinued operations were 32.8% and 32.4% for the three and nine months ended 2016, respectively.


Free Cash Flow
We use free cash flow, defined as cash flow provided by operations less capital expenditures, as a non-GAAP measure of our core operating performance and cash-generating capabilities of our business operations. This supplemental information related to free cash flow represents a measure not in accordance with U.S. GAAP and should be viewed in addition to, not instead of, our Condensed Consolidated Financial Statements and Notes thereto.Statements. The use of this non-GAAP measure does not imply or represent the residual cash flow for discretionary expenditures. A reconciliation of this non-GAAP measure to the reported cash provided by continuing operating activities is as follows (in millions, except percentages)millions):
  Nine Months Ended
  September 30, 2017 September 30, 2016
Cash Provided by Continuing Operating Activities $289
 $1,152
Capital Expenditures Used for Continuing Operations (125) (107)
Free Cash Flow Provided By Continuing Operations 
 $164
 $1,045
  Three Months Ended March 31,
  2020 2019
Cash provided by operating activities $338
 $74
Capital expenditures used for operations (59) (57)
Free cash flow provided by operations 
 $279
 $17
Impact of Foreign Exchange Rate Fluctuations
Because we conduct business in more than 100over 120 countries and sovereignties, foreign exchange rate fluctuations may have a significant impact on our business. Foreign exchange rate movements may be significant and may distort true period-to-period comparisons of changes in revenue or pretax income. Therefore, to give financial statement users meaningful information about our operations, we have provided an illustration of the impact of foreign currency exchange rates on our financial results. The methodology used to calculate this impact isolates the impact of the change in currencies between periods by translating the prior year quarter’s revenue, expenses, and net income using the current quarter’s foreign exchange rates.
Translating prior year quarter results at current quarter foreign exchange rates, currency fluctuations had $0.01 and $0.06 impacts, respectively,an unfavorable impact of $0.03 on net income per diluted share during the three and nine months ended September 30, 2017.March 31, 2020. Currency fluctuations had $0.03 and $(0.03) impacts, respectively,an unfavorable


impact of $0.12, on net income per diluted share during the three and nine months ended September 30, 2016,March 31, 2019, when 20152018 results were translated at 20162019 rates.
Translating prior year quarter results at current quarter foreign exchange rates, currency fluctuations had $0.01 and $0.02 impacts, respectively,an unfavorable impact of $0.03 on adjusted net income per diluted share during the three and nine months ended September 30, 2017.March 31, 2020. Currency fluctuations had $0.02 and $(0.07) impacts, respectively,an unfavorable impact of $0.13 on adjusted net income per diluted share during the three and nine months ended September 30, 2016,March 31, 2019, when 20152018 results were translated at 20162019 rates. These translations are performed for comparative and illustrative purposes only and do not impact the accounting policies or practices for amounts included in the Condensed Consolidatedour Financial Statements.
Restructuring Plan
In 2017, we initiated a global restructuring plan (the “Restructuring Plan”) in connection with the sale of the Divested Business. The Restructuring Plan is intended to streamline operations across the organization and deliver greater efficiency, insight and connectivity. We expect these restructuring activities and related expenses to affect continuing operations through 2019, including an estimated 2,400 to 2,850 role eliminations. The Restructuring Plan is expected to result in cumulative costs of approximately $750 million through the end of the plan, consisting of approximately $303 million in employee termination costs, $146 million in technology rationalization costs, $80 million in real estate consolidation costs, $40 million in asset impairments and $181 million in other costs including certain separation costs associated with the sale of the Divested Business. Included in the estimated $750 million is $50 million of estimated non-cash charges related to asset impairments and lease consolidations. We estimate that our annualized savings from the Restructuring Plan will be approximately $400 million by the end of 2019.
From the inception of the Restructuring Plan through September 30, 2017, the Company has eliminated 2,125 positions and a total of $401 million of restructuring and related separation charges have been incurred.  These charges are included in Compensation and benefits, Information technology, Premises, Depreciation of fixed assets, and Other general expenses in the accompanying Condensed Consolidated Statements of Income.


The following summarizes restructuring and separation costs by type that have been incurred through September 30, 2017 and are estimated to be incurred through the end of the Restructuring Plan (in millions). Estimated costs may be revised in future periods as these assumptions are updated:
  Three months ended September 30, 2017 Nine months ended September 30, 2017 Estimated Remaining Costs 
Estimated Total Cost (1)
Workforce reduction $52
 $257
 $46
 $303
Technology rationalization (2)
 12
 22
 124
 146
Lease consolidation (2)
 4
 8
 72
 80
Asset impairments 2
 26
 14
 40
Other costs associated with restructuring and separation (2) (3)
 32
 88
 93
 181
Total restructuring and related expenses $102
 $401
 $349
 $750
(1)Actual costs, when incurred, may vary due to changes in the assumptions built into this plan.  Significant assumptions that may change when plans are finalized and implemented include, but are not limited to, changes in severance calculations, changes in the assumptions underlying sublease loss calculations due to changing market conditions, and changes in the overall analysis that might cause the Company to add or cancel component initiatives.
(2)Contract termination costs included within Technology rationalization for the three and nine months ended September 30, 2017 were $1 million. Contract termination costs included within Lease consolidations for the three and nine months ended September 30, 2017 were $3 million and $8 million, respectively. Contract termination costs included within Other costs associated with restructuring and separation were $1 million for the three and nine months ended September 30, 2017. Total estimated contract termination costs to be incurred under the Restructuring Plan associated with Technology rationalizations, Lease consolidations, and Other costs associated with restructuring and separation, respectively, are $10 million, $80 million, and $10 million.
(3)Other costs associated with the Restructuring Plan include those to separate the Divested Business, as well as moving costs and consulting and legal fees. These costs are generally recognized when incurred.
As of September 30, 2017, our liabilities for the Restructuring Plan were as follows (in millions):
  Restructuring Plan
Balance as of December 31, 2016 $
Expensed 369
Cash payments (199)
Foreign currency translation and other 17
Balance as of September 30, 2017 $187
Competition and Markets Authority
The U.K.’s competition regulator, the Competition and Markets Authority (the “CMA”), is conducting a market investigation into the supply and acquisition of investment consulting and fiduciary management services, including those offered by Aon and its competitors in the U.K. The CMA has indicated that it will assess whether any feature or combination of features in the target market prevents, restricts, or distorts competition. The CMA can impose a wide range of remedies to address uncompetitive markets. The investigation is in its very early stages. Thus, we are not presently in a position to estimate the impact, if any, of this investigation on Aon’s UK investment business.
LIQUIDITY AND FINANCIAL CONDITION
Liquidity
Executive Summary
We believe that our balance sheet and strong cash flow provide us with adequate liquidity. Our primary sources of liquidity are cash flow fromflows provided by operations, available cash reserves, and debt capacity available under our credit facility.facilities. Our primary uses of liquidity are operating expenses, restructuring activities, capital expenditures, acquisitions, share repurchases, pension obligations, and shareholder dividends. We believe that cash flows from operations, available credit facilities and the capital markets will be sufficient to meet our liquidity needs, including principal and interest payments on debt obligations, capital expenditures, pension contributions, and anticipated working capital requirements, for the foreseeable future.

As a result of the COVID-19 pandemic, we have taken various proactive steps and continue to evaluate opportunities that will increase our liquidity and strengthen our financial position. Such actions include, but are not limited to, reducing our discretionary spending, revisiting our investment strategies, suspending our share buyback program until further notice, and reducing payroll costs, including through delayed hiring of new colleagues, and temporarily reducing salaries for existing colleagues.

We expect to have the ability to meet our cash needs for the foreseeable future through the use of cash and cash equivalents, Short-term investments, funds available under our Credit Facilities and commercial paper programs, and cash flows from operations. Additionally, Short-term investments included in our liquidity portfolio are expected to be highly liquid, giving us the ability to readily convert them to cash, as deemed appropriate. We believe our liquidity position at March 31, 2020 remains strong and as we move into a period of uncertain economic conditions related to COVID-19, which may impact our ability to access capital markets or other sources of liquidity, we will continue to closely monitor and protectively manage our liquidity as economic conditions change.
Cash on our balance sheet includes funds available for general corporate purposes, as well as amounts restricted as to their use. Funds held on behalf of clients in a fiduciary capacity are segregated and shown together with uncollected insurance premiums in Fiduciary assets in theour Condensed Consolidated Statements of Financial Position, with a corresponding amount in Fiduciary liabilities. Fiduciary funds generally cannot be used for general corporate purposes, and are not a source of liquidity for us.
Operating Activities
Net cash provided by operating activities during the nine months ended September 30, 2017 decreased $1,122 million, or 76%, to $353 million from the prior year period. Net cash provided by operating activities for continuing operations during the nine months ended September 30, 2017 decreased $863 million, or 75%, from the prior year period to $289 million. Net cash provided by operating activities for discontinued operations during the nine months ended September 30, 2017 decreased $259 million, or 80%, from the prior year period to $64 million. These amounts represent net income reported, as adjusted for gains or losses on sales of businesses, financial instruments and foreign exchange, and our non-cash expenses, which include share-based compensation, depreciation, and amortization and impairments, as well as changes in working capital that relate primarily to the timing of payments of accounts payable and accrued liabilities and collection of receivables. The total decrease in operating cash inflows from the prior year was primarily driven by higher cash tax charges, largely related to the sale of the Divested Business, and an increase in pension contributions.
Pension contributions were $109 million for the nine months ended September 30, 2017, as compared to $91 million for the nine months ended September 30, 2016. For the remainder of 2017, we expect to contribute approximately $40 million in cash to our pension plans, with the majority attributable to non-U.S. pension plans, which are subject to changes in foreign exchange rates.  On July 1, 2017, the Company made non-cash contributions of approximately $80 million to its U.S. pension plan.
We expect cash generated by operations for 2017 to be sufficient to service our debt and contractual obligations, finance capital expenditures, continue purchases of shares under the Repurchase Program, and continue to pay dividends to our shareholders.  Although cash from operations is expected to be sufficient to service these activities, we have the ability to access the commercial paper markets or borrow under our credit facility to accommodate any timing differences in cash flows.  We have a committed credit facility totaling $900 million, all of which was available at September 30, 2017, and can access this facility on a same day or next day basis. In October 2017, we entered into a $400 million multi-currency U.S. credit facility, which increases our available facilities to $1.3 billion. Additionally, under current market conditions, we believe that we could access capital markets to obtain debt financing for longer-term funding, if needed.
Investing Activities
Cash flow provided by investing activities was $2,522 million during the nine months ended September 30, 2017. During the nine months ended September 30, 2017, cash flow provided by investing activities in continuing operations was $2,541 million and cash flow used for investing activities in discontinued operations was $19 million. The primary driver of cash flow provided by investing activities was $4,194 million of sales of businesses, net of cash sold, offset by $1,344 million in net purchases of short-term investments, $172 million of acquisitions of businesses, net of cash acquired, and $144 million of capital expenditures in continuing and discontinued operations, and $12 million of net purchases of long-term investments. The gains and losses corresponding to cash flows provided by the net sales of long-term investments are recognized in Other income (expense) in the Condensed Consolidated Statements of Income.
Cash flow used for investing activities was $371 million during the nine months ended September 30, 2016. During the nine months ended September 30, 2016, cash flow used for investing activities in continuing operations was $325 million and cash flow used for investing activities in discontinued operations was $46 million. The primary drivers of cash flow used for investing activities were $198 million of acquisitions of businesses, net of cash acquired, $153 million of capital expenditures in continuing and discontinued operations, $108 million in net purchases of short-term investments, and $16 million of net purchases of long-term investments, offset by $104 million in proceeds from the sale of businesses.
Financing Activities
Cash flow used for financing activities during the nine months ended September 30, 2017 was $2,648 million, all of which was related to continuing operations. The primary drivers of cash flow used for financing activities were $1,888 million of share repurchases, $347 million of repayments of debt, net of issuances, $274 million of dividends paid to shareholders, $118 million in net cash payments related to issuance of shares, and $21 million of transactions with noncontrolling interests and other financing activities.
Cash flow used for financing activities during the nine months ended September 30, 2016 was $1,015 million, all of which was related to continuing operations. The primary drivers of cash flow used for financing activities were $1,037 million of share repurchases, $258 million of dividends paid to shareholders, $71 million of transactions with noncontrolling interests and other


financing activities, and $70 million in net cash payments related to issuance of shares, partially offset by $421 million of issuances of debt, net of repayments.
Cash and Cash Equivalents and Short-Term Investments
At September 30, 2017, our Cash and cash equivalents and Short-term investments were $2,389 million, an increase of $1,673 million from December 31, 2016. This increase was primarily related to $4,194 million received in connection with the Divested Business and $353 million cash provided by operations, partially offset by $1,888 million in share repurchases, $347 million in repayments of debt issuances, net of issuances, $274 million in dividends, $172 million in acquisitions of businesses, net of cash acquired, and $144 million of capital expenditures.  Of the total balance at September 30, 2017, $98 million was restricted as to its use, which was comprised of £42.7 million ($57.5 million at September 30, 2017 exchange rates) of operating funds in the U.K., as required by the FCA, and $40 million held as collateral for various business purposes.  At September 30, 2017, $4.7 billion of Cash and cash equivalents and Short-term investments were held in the U.S. and overdrawn Cash and cash equivalents and Short-term investments of $2.3 billion were held in other countries. We maintain multicurrency cash pools with third-party banks in which various Aon entities participate. Individual Aon entities are permitted to overdraw on their individual accounts provided the overall global balance does not fall below zero. At September 30, 2017, non-U.S. cash balances of one or more entities were negative; however, the overall balance was positive.
Of the total balance of Cash and cash equivalents and Short-term investments at December 31, 2016, $82 million was restricted as to its use, which was comprised of £43.3 million ($53.2 million at December 31, 2016 exchange rates) of operating funds in the U.K., as required by the FCA, and $29 million held as collateral for various business purposes. At December 31, 2016, $1.9 billion of cash and cash equivalents and short-term investments were held in the U.S. and overdrawn Cash and cash equivalents and Short-term investments of $1.2 billion were held in other countries.
In our capacity as an insurance broker or agent, we collect premiums from insureds and, after deducting our commission, remit the premiums to the respective insurance underwriter.underwriters. We also collect claims or refunds from underwriters on behalf of insureds, which are then returned to the insureds. Unremitted insurance premiums and claims are held by us in a fiduciary capacity. In addition, some of our outsourcing agreements require us to hold funds on behalf of clients to pay obligations on their behalf. The levels of fiduciary assets and liabilities can fluctuate significantly, depending on when we collect premiums, claims, and refunds, make payments to underwriters and insureds, and collect funds from clients and make payments on their behalf, and upon the movementimpact of foreign currency exchange rates.movements. Fiduciary assets, because of their nature, are generally invested in very liquid securities with highly-rated,highly rated, credit-worthy financial institutions. In our Condensed Consolidated Statements of Financial Position, the amounts we report for Fiduciary assets and Fiduciary liabilities are equal.equal and offsetting. Our Fiduciary assets included cash and short-term investments of $4.2$5.2 billion and $3.3$5.2 billion at September 30, 2017March 31, 2020 and December 31, 2016,2019, respectively, and fiduciary receivables of $5.0$7.2 billion and $5.7$6.7 billion at September 30, 2017March 31, 2020 and December 31, 2016,2019, respectively. While we earn investment income on the fiduciary assets held in cash and investments, the cash and investments cannot be used for general corporate purposes.
We maintain multicurrency cash pools with third-party banks in which various Aon entities participate. Individual Aon entities are permitted to overdraw on their individual accounts provided the overall global balance does not fall below zero. At March 31, 2020, non-U.S. cash balances of one or more entities were negative; however, the overall balance was positive.


The following table summarizes our Cash and cash equivalents, Short-term investments, and Fiduciary assets as of March 31, 2020 (in millions):
 Statement of Financial Position Classification  
Asset Type
Cash and Cash
Equivalents
 
Short-term
Investments
 
Fiduciary
Assets
 Total
Certificates of deposit, bank deposits or time deposits$690
 $
 $3,113
 $3,803
Money market funds
 170
 2,081
 2,251
Cash and short-term investments690
 170
 5,194
 6,054
Fiduciary receivables
 
 7,207
 7,207
Total$690
 $170
 $12,401
 $13,261
Cash and cash equivalents decreased $100 million in 2020. A summary of our cash flows provided by and used for operations from operating, investing, and financing activities is as follows (in millions):
  Three Months Ended March 31,
  2020 2019
Cash provided by operating activities $338
 $74
Cash provided by (used for) investing activities $(438) $(27)
Cash used for financing activities $82
 $(140)
Effect of exchange rates changes on cash and cash equivalents $(82) $37
Operating Activities
Net cash provided by operating activities during the three months ended March 31, 2020 increased $264 million, or 357%, from the prior year period to $338 million. This amount represents net income reported, as adjusted for gains or losses on sales of businesses, share-based compensation expense, depreciation expense, amortization and impairments, and other non-cash income and expenses, as well as changes in working capital that relate primarily to the timing of payments of accounts payable and accrued liabilities and collection of receivables.
Pension Contributions
Pension contributions were $35 million for the three months ended March 31, 2020, as compared to $47 million for the three months ended March 31, 2019. For the remainder of 2020, we expect to contribute approximately $88 million in cash to our pension plans, including contributions to non-U.S. pension plans, which are subject to changes in foreign exchange rates.
Investing Activities
Cash flow used for investing activities was $438 million during the three months ended March 31, 2020, an increase of $411 million compared to $27 million of cash flow used for investing activities in the prior year period. Generally, the primary drivers of cash flow used for investing activities are acquisition of businesses, purchases of short-term investments, capital expenditures, and payments for investments. Generally, the primary drivers of cash flow provided by investing activities are sales of businesses, sales of short-term investments, and proceeds from investments. The gains and losses corresponding to cash flows provided by proceeds from investments and used for payments for investments are primarily recognized in Other income (expense) in our Condensed Consolidated Statements of Income.
Short-term Investments
Short-term investments increased $32 million as compared to December 31, 2019. As disclosed in Note 15 “Fair Value Measurements and Financial Instruments” of Notes to the Condensed Consolidatedour Financial Statements contained in Part I, Item 1 of this report, the majority of our investments carried at fair value are money market funds. These money market funds are held throughout the world with various financial institutions. We are not aware of any market liquidity issues that would materially impact the fair value of these investments.
At September 30, 2017, our investmentsAcquisitions and Dispositions of Businesses
During the first three months of 2020, we completed the acquisition of five business for a total consideration of $334 million, net of cash acquired, and one businesses was sold for a net cash inflow of $30 million.


During the first three months of 2019, we completed the acquisition of one business for a total consideration of $22 million, net of cash acquired, and one business was sold for an insignificant amount.
Capital Expenditures
Our additions to fixed assets, including capitalized software, which amounted to $59 million and $57 million for the three months ended March 31, 2020 and 2019, respectively, primarily relate to computer equipment purchases, the refurbishing and modernizing of office facilities, and software development costs.
Financing Activities
Cash flow provided by financing activities during the three months ended March 31, 2020 was $82 million, an increase of $222 million compared to prior year period. The primary drivers of cash flow provided by financing activities are share repurchases, issuances of debt, net of repayments, dividends paid to shareholders, issuances of shares for employee benefit plans, transactions with noncontrolling interests, and other financing activities, such as collection of or payments for deferred consideration in money market funds had a fair value of $3.1 billionconnection with prior-year business acquisitions and are reported as Short-term investments or Fiduciary assets in the Condensed Consolidated Statements of Financial Position depending on their nature.divestitures.


The following table summarizes our Fiduciary assets, non-fiduciary Cash and cash equivalents, and Short-term investments at September 30, 2017 (in millions):
  Statement of Financial Position Classification  
Asset Type 
Cash and Cash
Equivalents
 
Short-term
Investments
 
Fiduciary
Assets
 Total
Certificates of deposit, bank deposits or time deposits $749
 $
 $2,796
 $3,545
Money market funds 
 
 1,640
 1,451
 3,091
Cash and short-term investments 749
 1,640
 4,247
 6,636
Fiduciary receivables 
 
 5,045
 5,045
Total $749
 $1,640
 $9,292
 $11,681
Share Repurchase Program 
Aon hasWe have a share repurchase program authorized by the Company’sour Board of Directors (the “Repurchase Program”).Directors. The Repurchase Program was established in April 2012 with up to $5.0 billion in authorized repurchases, and was increased by $5.0 billion in authorized repurchases in each of November 2014 and FebruaryJune 2017 for a total of $15.0 billion in repurchase authorizations.
Under the The Repurchase Program Class A Ordinary Shares may be repurchased through the open market or in privately negotiated transactions, basedwas adopted by Aon Ireland’s Board of Directors on prevailing market conditions, and will be funded from available capital. In the three months ended September 30, 2017, the Company repurchased 5.4 million shares at an average priceApril 1, 2020.
The following table summarizes our Share Repurchase activity (in millions, except per share of $139.61, for a total cost of approximately $749 million and recorded an additional $3.8 million of costs associated with the repurchases to retained earnings. During the nine months ended September 30, 2017, the Company repurchased 14.5 million shares at an average price per share of $131.58, for a total cost of approximately $1.9 billion and recorded an additional $9.5 million of costs associated with the repurchases to retained earnings. Included in the 5.4 million shares and 14.5 million shares repurchased during the three and nine months ended September 30, 2017 were 165 thousand shares that did not settle until October 2017. These shares were settled at an average price per share of $146.52 and total cost of $24.2 million. In the three months ended September 30, 2016, the Company repurchased 2.7 million shares at an average price per share of $110.26 for a total cost of approximately $301 million. During the nine months ended September 30, 2016, the Company repurchased 10.4 million shares at an average price per share of $101.16, for a total cost of approximately $1.1 billion.data):
 Three Months Ended March 31,
 2020 2019
Shares repurchased2.2
 0.6
Average price per share$212.78
 $161.16
Costs recorded to retained earnings
 
Total repurchase cost$461
 $100
Additional associated costs2
 1
Total costs recorded to retained earnings$463
 $101
At September 30, 2017,March 31, 2020, the remaining authorized amount for share repurchase under the Repurchase Program is approximately $5.9was $1.6 billion. Under the Repurchase Program, we have repurchased a total of 104.7130.9 million shares for an aggregate cost of approximately $9.1$13.4 billion.
For further information regarding share repurchases made during the thirdfirst quarter of 2017,2020, see Part II, Item 2 of this report. Additionally, due to COVID-19, we have temporarily suspended share repurchases as we proactively manage liquidity.
Borrowings
Total debt at March 31, 2020 was $8.1 billion, an increase of $0.8 billion compared to December 31, 2019. Further, commercial paper activity during the three months ended March 31, 2020 and 2019 is as follows (in millions):
  Three Months Ended March 31,
  2020 2019
Total issuances (1)
 $2,060
 $871
Total repayments $(1,341) $(694)
Net issuances $719
 $177
(1)The proceeds of the commercial paper issuances were used primarily for short-term working capital needs.
In March 2020, our $400 million 2.80% Senior Notes due March 2021 were classified as Short-term debt and current portion of long-term debt in our Condensed Consolidated Statement of Financial Position as the date of maturity is in less than one year.
On November 15, 2019, Aon Corporation issued $500 million 2.20% Senior Notes due November 2022. We used the net proceeds of the offering to pay down a portion of outstanding commercial paper and for general corporate purposes.


In September 2019, our $600 million 5.00% Senior Notes due September 2020 were classified as Short-term debt and current portion of long-term debt in our Condensed Consolidated Statement of Financial Position as the date of maturity is in less than one year.
On May 2, 2019, Aon Corporation issued $750 million 3.75% Senior Notes due May 2029. We used the net proceeds of the offering to pay down a portion of outstanding commercial paper and for general corporate purposes.
Other Liquidity Matters
Distributable ReservesProfits
As a company incorporated in England and Wales, we areIn connection with the Ireland Reorganization, the Company is required under U.K.Irish law to have available “distributable reserves”profits” to make share repurchases or pay dividends to shareholders. Refer to Note 19 “Subsequent Events” for further information on the Ireland Reorganization. Distributable reservesprofits are created through the earnings of the U.K.Irish parent company.company and, among other methods, through intercompany dividends or a reduction in share capital approved by the High Court of Ireland. Distributable reservesprofits are not linked to a U.S. GAAP reported amount (e.g., retained earnings). As of September 30, 2017March 31, 2020 and December 31, 2016,2019, we had distributable reservesprofits in excess of $1.8$31.8 billion and $1.6$32.4 billion, respectively.respectively, associated with Aon UK. Following the Ireland Reorganization, we must reestablish distributable profits of the parent entity and will regularly create distributable profits as required to meet our capital needs. We believe that we will have the ability to create sufficient distributable reserves to fund shareholder dividends, if and to the extent declared,profits for the foreseeable future. As of May 1, 2020, the Company has $120 million of distributable profits.
BorrowingsCredit Facilities
TotalWe expect cash generated by operations for 2020 to be sufficient to service our debt at September 30, 2017 was $6.0 billion, a decrease of $238 million comparedand contractual obligations, finance capital expenditures, and continue to December 31, 2016. Commercial paper activity duringpay dividends to our shareholders.  Although cash from operations is expected to be sufficient to service these activities, we have the three and nine months ended September 30, 2017 and 2016 is as follows:
  Three Months Ended Nine Months Ended
  September 30, 2017 September 30, 2016 September 30, 2017 September 30, 2016
Total Issuances $
 $674
 $1,648
 $1,982
Total Repayments $
 $(674) $(1,997) $(1,798)
The proceeds ofability to access the commercial paper issuances were used primarilymarkets or borrow under our credit facilities to accommodate any timing differences in cash flows. Additionally, under current market conditions, we believe that we could access capital markets to obtain debt financing for short-term working capital needs.


Credit Facilitieslonger-term funding, if needed.
As of September 30, 2017, Aon plcMarch 31, 2020, we had onetwo primary committed credit facilityfacilities outstanding: itsour $900 million multi-currency U.S. credit facility expiring in February 2021 (the “2021 Facility”). On October 19, 2017, Aon entered into a $4002022 and our $750 million multi-currency U.S. credit facility expiring in October 2022 (the “2022 Facility”). This facility replaced2023. Effective February 27, 2020, the previous $400$750 million multi-currency U.S. credit facility that expiredwas increased by $350 million from the original $400 million. In aggregate, these two facilities provide $1.65 billion in March 2017. The 2021 facility is intended to support our commercial paper obligations and our general working capital needs.  In addition, this facilityavailable credit.
Each of these primary committed credit facilities includes customary representations, warranties, and covenants, including financial covenants that require us to maintain specified ratios of adjusted consolidated EBITDA to consolidated interest expense and consolidated debt to consolidated adjusted consolidated EBITDA, tested quarterly. During the second quarter of 2017, Aon amended the consolidated EBITDA definition within our 2021 Facility to exclude non-cash pension expenses and restructuring charges,At March 31, 2020, we did not to exceed the total estimated costs of $750 million. At September 30, 2017, we had nohave borrowings under either facility, and we were in compliance with thesethe financial covenants and all other covenants contained in the 2021 Facilitytherein during the three and ninerolling 12 months ended September 30, 2017.March 31, 2020.
Our total debt-to-EBITDA ratio at September 30, 2017 and 2016 based on a rolling twelve months is calculated as follows (in millions):Commercial Paper
 Rolling twelve months ended
 September 30,
 2017 2016
Net income$802
 $1,322
Interest expense281
 280
Income taxes(118) 192
Depreciation of fixed assets192
 161
Amortization and impairment of intangible assets644
 159
Restructuring charges375
 
Non-cash pension expense128
 31
Total EBITDA$2,304
 $2,145
Total Debt$5,967
 $6,160
Total debt-to-EBITDA ratio2.6 2.9
On April 1, 2020 we entered into an agreement increasing the aggregate outstanding borrowings under or U.S. commercial paper program by $300 million, to an aggregate amount equal to $900 million. The debt-to-EBITDA ratio was retrospectively restated to exclude the impact of discontinued operations related to the sale of the Divested Business. Refer to Note 3 “Discontinued Operations” of Notes to Condensed Consolidated Financial Statements for further information.
We use EBITDA for continuing operations, as definedU.S. Program remains fully backed by our financial covenants, as a non-GAAP measure. This supplemental information related to EBITDA represents a measure not in accordance with U.S. GAAP and should be viewed in addition to, not instead of, our Condensed Consolidated Financial Statements and Notes thereto.committed credit facilities.
Shelf Registration Statement
On September 3, 2015,25, 2018, we filed a shelf registration statement with the U.S. Securities and Exchange Commission (the “SEC”),SEC, registering the offer and sale from time to time of an indeterminate amount of, among other securities, debt securities, preference shares, Class A Ordinary Shares and convertible securities. We expect to file a new or amended shelf registration statement in the second quarter of 2020 to register securities of Aon Ireland. Our ability to access the market as a source of liquidity is dependent on investor demand, market conditions, and other factors.




Rating Agency Ratings
The major rating agencies’ ratings of our debt at October 27, 2017April 30, 2020 appear in the table below. 
 Ratings  
 Senior Long-term Debt Commercial Paper Outlook
Standard & Poor’sA- A-2 Stable
Moody’s Investor ServicesBaa2 P-2 Stable
Fitch, Inc.BBB+ F-2 StableNegative
AOn March 11, 2020, Fitch Inc. (“Fitch”) placed our ‘BBB+’ rating on Rating Watch Negative (versus a prior Stable Outlook) following the announcement of the Combination. Negative Watch indicates that our Fitch rating could stay at its present level or potentially be downgraded. In its rating action commentary published March 11, Fitch states “rating expectations will unfold after further transaction details emerge and after Fitch evaluates both companies ongoing financial results prior to the projected first half 2021 closing”. We are committed to managing our current investment grade ratings. Any downgrade in the credit ratings of our senior debt andor commercial paper could increase our borrowing costs, reduce or eliminate our access to capital, reduce our financial flexibility, increase our commercial paper interest rates, or restrict our access to the commercial paper market altogether, and/or impact future pension contribution requirements.
Guarantees and Indemnifications
in Connection with the Sale of the Divested Business
In connection with the 2017 sale of the Divested Business, we guaranteed future operating lease commitments related to certain facilities assumed by the Buyer. We are obligated to perform under the guarantees if the Divested Business defaults on the leases at any time during the remainder of the lease agreements, which expire on various dates through 2024.2025. As of September 30, 2017,March 31, 2020, the undiscounted maximum potential future payments under the lease guarantee were $104$66 million, with an estimated fair value of $25$11 million. No cash payments were made in connection to the lease commitments during the three or nine months ended September 30, 2017.March 31, 2020.
Additionally, we are subject to performance guarantee requirements under certain client arrangements that were assumed by the Buyer. Should the Divested Business fail to perform as required by the terms of the arrangements, we would be required to fulfill the remaining contract terms, which expire on various dates through 2023. As of September 30, 2017,March 31, 2020, the undiscounted maximum potential future payments under the performance guarantees were $395$139 million, with an estimated fair value of $4$1 million. No cash payments were made in connection to the performance guarantees during the three or nine months ended September 30, 2017.March 31, 2020.
Letters of Credit and Other Guarantees
We have entered into a number of arrangements whereby our performance on certain obligations is guaranteed by a third party through the issuance of a letter of credit (“LOCs”).credit. We had total LOCs outstanding of approximately $94$71 million at September 30, 2017,March 31, 2020, compared to $90$73 million at December 31, 2016.2019. These LOCs cover the beneficiaries related to certain of our U.S. and Canadian non-qualified pension plan schemes and secure deductible retentions for our own workers compensation program. We also have obtained LOCs to cover contingent payments for taxes and other business obligations to third parties, and other guarantees for miscellaneous purposes at our international subsidiaries.
We have certain contractual contingent guarantees for premium payments owed by clients to certain insurance companies. The maximum exposure with respect to such contractual contingent guarantees was approximately $76$70 million at September 30, 2017,March 31, 2020, compared to $95$110 million at December 31, 2016.2019.
Off-Balance Sheet Arrangements
Apart from commitments, guarantees, and contingencies, as disclosed herein and Note 16 “Claims, Lawsuits, and Other Liquidity Matters
We do not have significant exposure relatedContingencies” to our Financial Statements contained in Part I, Item 1 of this report, we had no off-balance sheet arrangements.arrangements that have, or are reasonably likely to have, a current or future material effect on our financial condition, results of operations, or liquidity. Our cash flows from operations, borrowing availability, and overall liquidity are subject to risks and uncertainties. See “Information Concerning Forward-Looking Statements” below.
Financial Condition
At September 30, 2017, our net assets, representing total assets minus total liabilities, were $5,247 million, a decrease from $5,532 million at December 31, 2016. The decrease was due primarily to $1,913 million of share repurchases and $274 million of dividend payments for the nine months ended September 30, 2017, partially offset by Net income of $1,275 million, a decrease of $500 million in Accumulated other comprehensive loss, and an increase of $49 million due to the adoption of the share-based compensation guidance in the first quarter of 2017. Working capital increased by $1,142 million to $1,793 million from December 31, 2016.


Accumulated Other Comprehensive Loss
Accumulated other comprehensive loss decreased $500 million to $3,412 million at September 30, 2017 as compared to $3,912 million at December 31, 2016, which was primarily driven by the following:
positive net foreign currency translation adjustments of $431 million, which are attributable to the weakening of the U.S. dollar against certain foreign currencies;
an increase of $56 million due to the amortization of net actuarial losses related to pension obligations; and
net financial instrument gains of $13 million.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
There have been no changes in our critical accounting policies, which include revenue recognition, pensions, goodwill and other intangible assets, contingencies, share-based payments, and income taxes, as discussed in our Annual Report on Form 10-K for the year ended December 31, 2016 ( our “20162019, including amendments and additions disclosed on Form 8-K issued April 1, 2020 (our “2019 Annual Report on Form 10-K”) other than those described below.
Restructuring

Workforce reduction costs
The method used to account for workforce reduction costs depends on whetherGoodwill and Other Intangible Assets
Goodwill represents the costs result from an ongoing severance plan or are one-time costs. We account for relevant expenses as severance costs when we have an established severance policy, statutory requirements dictate the severance amounts, or we have an established patternexcess of paying by a specific formula. We recognize these costs when the likelihood of future settlement is probable and the amount of the related benefit is reasonably estimable, or on a straight-line basiscost over the remaining service period, if applicable.
We estimate our one-time workforce reduction costs related to exit and disposal activities not resulting from an ongoing severance plan based on the benefits available to the employees being terminated. We recognize these costs when we identify the specific classification (or functions) and locations of the employees being terminated, notify the employees who might be included in the termination, and expect to terminate employees within the legally required notification period. When employees are receiving incentives to stay beyond the legally required notification period, we record the cost of their severance over the remaining service period.
Lease consolidation costs
Where we have provided notice of cancellation pursuant to a lease agreement or abandoned space and have no intention of reoccupying it, we recognize a loss. The loss reflects our best estimatefair market value of the net presentassets acquired. We classify our intangible assets acquired as either tradenames, customer-related and contract-based, or technology and other.
Goodwill is not amortized, but rather tested for impairment at least annually in the fourth quarter. We test more frequently if there are indicators of impairment or whenever business circumstances suggest that the carrying value of thegoodwill may not be recoverable. These indicators may include a sustained significant decline in our share price and market capitalization, a decline in our expected future cash flows, associated withor a significant adverse change in legal factors or in the leasebusiness climate, among others.
We perform impairment reviews at the datereporting unit level. A reporting unit is an operating segment or one level below an operating segment (referred to as a “component”). A component of an operating segment is a reporting unit if the component constitutes a business for which discrete financial information is available and segment management regularly reviews the operating results of that component. An operating segment shall be deemed to be a reporting unit if all of its components are similar, if none of its components are a reporting unit, or if the segment comprises only a single component.
When evaluating these assets for impairment, we provide notice of cancellation in accordance with contractual terms, vacate the property,may first perform a qualitative assessment to determine whether it is more likely than not that a reporting unit is impaired. If we do not perform a qualitative assessment, or sign a sublease arrangement. Toif we determine the loss, we estimate sublease income based on current market quotes for similar properties. When we finalize definitive agreements with the sublessee, we adjust our sublease losses for actual outcomes.
Fair value concepts of one-time workforce reduction costs and lease losses
Accounting guidance requires that our exit and disposal accruals reflectit is not more likely than not that the fair value of the liability. Where material,reporting unit exceeds its carrying amount, then the goodwill impairment test becomes a quantitative analysis. If the fair value of a reporting unit is determined to be greater than the carrying value of the reporting unit, goodwill is deemed not to be impaired and no further testing is necessary. If the fair value of a reporting unit is less than the carrying value, a goodwill impairment loss is recognized for the amount that the carrying amount of a reporting unit, including goodwill, exceeds its fair value limited to the total amount of the goodwill allocated to the reporting unit.
In determining the fair value of our reporting units, we use a discounted cash flow (“DCF”) model based on our most current forecasts. We discount the lease loss calculations to arriverelated cash flow forecasts using the weighted average cost of capital method at their net present value. Most workforce reductions happen over a short spanthe date of time, so no discounting is necessary.
For the remaining lease term, we decrease the liability for paymentsevaluation. Preparation of forecasts and increase the liability for accretionselection of the discount if material. The discount reflects our incremental borrowing rate which matchesfor use in the lifetime of the liability. SignificantDCF model involve significant judgments, and changes in these estimates could affect the discount rate selectedestimated fair value of one or more of our reporting units and could result in a goodwill impairment charge in a future period. We also use market multiples which are obtained from quoted prices of comparable companies to corroborate our DCF model results. The combined estimated fair value of our reporting units from our DCF model often results in a premium over our market capitalization, commonly referred to as a control premium. We believe the estimationsimplied control premium determined by our impairment analysis is reasonable based upon historic data of sublease incomepremiums paid on actual transactions within our industry.
We review intangible assets that are being amortized for impairment whenever events or changes in circumstance indicate that their carrying amount may not be recoverable. If we are required to record impairment charges in the casefuture, they could materially impact our results of leases could impact the amounts recorded.operations.
Asset impairments
Asset impairments are accounted for in the period when they become known. Furthermore, we record impairments by reducing the book value to the net present value of future cash flows (in situations where the asset had an identifiable cash flow stream) or accelerating the depreciation to reflect the revised useful life. Asset impairments are included in Depreciation in the Condensed Consolidated Statements of Income.
Other associated costs of exit and disposal activities
We recognize other costs associated with exit and disposal activities as they are incurred, including separation costs, moving costs and consulting and legal fees.


NEW ACCOUNTING PRONOUNCEMENTS
Note 2 “Accounting Principles and Practices” to the Condensed Consolidatedour Financial Statements contained in Part I, Item 1 of this report contains a discussion of recently issued accounting pronouncements and their impact or future potential impact on our financial results, if determinable.


INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS
This report and reports we will subsequently file or furnish and have previously filed or furnished with the SEC containscontain certain statements related to future results, or statesstate our intentions, beliefs and expectations or predictions for the future, which are forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Forward-looking statements relate to expectations or forecasts of future events. They useare typically identified by words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “project,” “intend,” “plan,” “probably,” “potential,” “looking forward,” “continue,” and other similar terms, and future or conditional tense verbs like “could,” “may,” “might,” “should,” “will”“will,” and “would.” You can also identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. For example, we may use forward-looking statements when addressing topics such as: market and industry conditions, including competitive and pricing trends; public health concerns and continuing uncertainty in connection with COVID-19; changes in our business strategies and methods of generating revenue; the development and performance of our services and products; changes in the composition or level of our revenue;revenues; our cost structure and the outcome of cost-saving or restructuring initiatives; the outcome of contingencies; dividend policy; the expected impact of acquisitions and dispositions; pension obligations; cash flow and liquidity; expected effective tax rate; future actions by regulators; risks related to the Combination; and the impact of changes in accounting rules. These forward-lookingForward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from either historical or anticipated results depending on a variety of factors. Potential factors, which may be revised or supplemented in subsequent reports filed or furnished with the SEC, that could impact results include:
general economic and political conditions in differentthe countries in which we do business around the world;world, including the withdrawal of the U.K. from the European Union;
changes in the competitive environment;environment or damage to our reputation;
fluctuations in exchange and interest rates that could influence revenues and expenses;
changes in global equity and fixed income markets that could affect the return on invested assets;
changes in the funding status of our various defined benefit pension plans and the impact of any increased pension funding resulting from those changes;
the level of our debt limiting financial flexibility or increasing borrowing costs;
rating agency actions that could affect our ability to borrow funds;
the effectvolatility in our tax rate due to a variety of the change in global headquarters and jurisdiction of incorporation,different factors including differences in the anticipated benefits;U.S. federal income tax reform;
changes in estimates or assumptions on our financial statements;
limits on our subsidiaries to make dividend and other payments to us;
the impact of lawsuits and other contingent liabilities and loss contingencies arising from errors and omissions and other claims against us;
the impact of, and potential challenges in complying with, legislation and regulation in the jurisdictions in which we operate, particularly given the global scope of our businesses and the possibility of conflicting regulatory requirements across jurisdictions in which we do business;
the impact of any investigations brought by regulatory authorities in Ireland, the U.S., U.K., and other countries;
the impact of any inquiries relating to compliance with the U.S. Foreign Corrupt Practices Act and non-U.S. anti-corruption laws and with U.S. and non-U.S. trade sanctions regimes;
failure to protect intellectual property rights or allegations that we infringe on the intellectual property rights of others;
the effects of EnglishIrish law on our operating flexibility and the enforcement of judgments against us;
the failure to retain and attract qualified personnel;
international risks associated with our global operations;


the effecteffects of natural or man-made disasters;disasters, including the effects of COVID-19 and other health pandemics;
the potential of a system or network breach or disruption resulting in operational interruption or improper disclosure of personal data;


our ability to develop and implement new technology;
damage to our reputation among clients, markets or third parties;
the actions taken by third parties that perform aspects of our business operations and client services;
the extent to which we manage certain risks created in connection with the various services, including fiduciary and investmentsinvestment consulting and other advisory services and business process outsourcing services, among others, that we currently provide, or will provide in the future, to clients;
our ability to continue, and the costs and risks associated with, growing, developing and integrating companies that we acquire or new lines of business;
changes in commercial property and casualty markets, commercial premium rates or methods of compensation;
changes in the health care system or our relationships with insurance carriers;
our ability to implement initiatives intended to yield cost savings and the ability to achieve those cost savings;
our risks and uncertainties in connectionassociated with the sale of the Divested Business; and
our ability to realize the expected benefits from our restructuring plan.plan; and
risks and uncertainties associated with the Combination, including our ability to obtain the requisite approvals of, to satisfy the other conditions to, or to otherwise complete, the Combination on the expected time frame, or at all, the occurrence of unanticipated difficulties or costs in connection with the Combination, our ability to successfully integrate the combined companies following the Combination and our ability to realize the expected benefits from the Combination.
Any or all of our forward-looking statements may turn out to be inaccurate, and there are no guarantees about our performance. The factors identified above are not exhaustive. AonWe and itsour subsidiaries operate in a dynamic business environment in which new risks may emerge frequently. Accordingly, readers should not place undue reliance on forward-looking statements, which speak only as of the dates on which they are made. We are under no obligation (and expressly disclaim any obligation) to update or alter any forward-looking statement that we may make from time to time, whether as a result of new information, future events or otherwise. Further information about factors that could materially affect Aon, including our results of operations and financial condition, is contained in Part III, Item 1A Risk Factors of this report and in the “Risk Factors” section in Part III, Item 1A of this report and in Part I, “ItemItem 1A Risk Factors” of our 2019 Annual Report on Form 10-K, for the year ended December 31, 2016. including amendments and additions disclosed on Form 8-K issued April 1, 2020.
These factors may be revised or supplemented in our subsequent Quarterly Reports on Form 10-Q or Current Reports on Form 8-K.periodic filings with the SEC.
Item 3.  Quantitative and Qualitative Disclosures about Market Risk
We are exposed to potential fluctuations in earnings, cash flows and the fair value of certain of our assets and liabilities due to changes in interest rates and foreign exchange rates. To manage the risk from these exposures, we enter into a variety of derivative instruments. We do not enter into derivatives or financial instruments for trading or speculative purposes.
The following discussion describes our specific exposures and the strategies we use to manage these risks. There have been no changes in our critical accounting policies for financial instruments and derivatives as discussed in our 20162019 Annual Report on Form 10-K.10-K, including amendments and additions disclosed on Form 8-K issued April 1, 2020.
Foreign Exchange Risk
We are subject to foreign exchange rate risk. Our primary exposures include exchange rates between the U.S. Dollardollar and the Euro,euro, the British Pound,pound, the Canadian Dollar,dollar, the Australian Dollar,dollar, the Indian Rupee,rupee, and the Japanese Yen.yen. We use over-the-counter options and forward contracts to reduce the impact of foreign currency risk to our financial statements.
Additionally, some of our non-U.S. brokerage subsidiaries receive revenue in currencies that differ from their functional currencies. Our U.K. subsidiaries earn a portion of their revenue in U.S. Dollars, Euro,dollars, euro, and Japanese Yen,yen, but most of their expenses are incurred in British Pounds.pounds. At September 30, 2017,March 31, 2020, we have hedged approximately 45% of our U.K. subsidiaries’ expected exposures to U.S. Dollar, Euro,dollar, euro, and Japanese Yenyen transactions for the years ending December 31, 20172020 and 2018,2021, respectively. We generally do not hedge exposures beyond three years.
We also use forward and option contracts to economically hedge foreign exchange risk associated with monetary balance sheet exposures, such as inter-companyintercompany notes and short-term assets and liabilities that are denominated in a non-functional currency and are subject to remeasurement.




The translated value of revenuerevenues and expenseexpenses from our international brokerage operations are subject to fluctuations in foreign exchange rates. If we were to translate prior year results at current quarter exchange rates, diluted earnings per share would increase by $0.01 and $0.06, respectively,have an unfavorable $0.03 impact during the three and nine months ended September 30, 2017.March 31, 2020. Further, adjusted diluted earnings per share, a non-GAAP measure as defined and reconciled under the caption “Review of Consolidated Results — Adjusted Diluted Earnings Per Share,” would increase by $0.01 and $0.02, respectively,have an unfavorable $0.03 impact during the three and nine months ended September 30, 2017March 31, 2020 if we were to translate prior year results at current quarter exchange rates.
Interest Rate Risk
Our fiduciary investment income is affected by changes in international and domestic short-term interest rates. We monitor our net exposure to short-term interest rates and, as appropriate, hedge our exposure with various derivative financial instruments.  This activity primarily relates to brokerage funds held on behalf of clients in the U.S. and in continental Europe. A decrease in global short-term interest rates adversely affects our fiduciary investment income.
Item 4.   Controls and Procedures
Evaluation of disclosure controls and procedures.  We have conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as of the end of the period covered by this quarterly report of September 30, 2017.March 31, 2020.  Based on this evaluation, our chief executive officer and chief financial officer concluded that our disclosure controls and procedures were effective such that the information relating to Aon, including our consolidated subsidiaries, required to be disclosed in our SEC reports is recorded, processed, summarized and reported within the time periods specified in appropriate statute, SEC rules and forms, and is accumulated and communicated to Aon’s management, including our chief executive officer and chief financial officer, as appropriate to allow timely decisions regarding required disclosure.
Changes in internal control over financial reporting.No changes in Aon’s internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) occurred during the quarter ended September 30, 2017March 31, 2020 that have materially affected, or that are reasonably likely to materially affect, Aon’s internal control over financial reporting.




Part II Other Information
Item 1. Legal Proceedings
See Note 16 “Commitments“Claims, Lawsuits, and Contingencies — Legal”Other Contingencies” to the Condensed Consolidatedour Financial Statements contained in Part I, Item 1 of this report, which is incorporated by reference herein.
Item 1A. Risk Factors
The risk factors set forth in the “Risk Factors” section in Part I, “Item 1A. Risk Factors”Item 1A of our 2019 Annual Report on Form 10-K, for the year ended December 31, 2016including amendments and additions disclosed on Form 8-K issued April 1, 2020, reflect certain risks associated with existing and potential lines of business and contain “forward-looking statements” as discussed in Part I, Item 2 of this report. Readers should consider them in addition to the other information contained in this report as our business, financial condition or results of operations could be adversely affected if any of these risks actually occur. In the first quarter of 2020, we identified the following additional risk factors:
Except as otherwise described below, there were no material changes to the risk factors previously disclosed in our 2016 Annual Report on Form 10-K.Business Risks
We have added the risk factor “We may not realize all of the expected benefits from our restructuring plan.”
We have replaced the risk factor, “We are subject to various risks and uncertainties in connection with the pending sale of our Benefits and Administration and HR Business Process Outsourcing (BPO) Platform” with “We are subject to various risks and uncertainties in connection with the sale of our Benefits Administration and HR Business Process Outsourcing business.”
We may not realize all of the expected benefits from our restructuring plan.
In 2017, we initiated a global restructuring plan (the “Restructuring Plan”) in connection with the sale of our benefits administration and business process outsourcing business. The Restructuring Plan is intended to streamline operations across the organization and deliver greater efficiency, insight and connectivity. We expect these restructuring activities and related expenses to affect continuing operations through 2019, including an estimated 2,400 to 2,850 role eliminations. The Restructuring Plan is expected to result in cumulative costs of approximately $750 million through the end of the Restructuring Plan, consisting of approximately $303 million in employee termination costs, $146 million in IT rationalization costs, $80 million in real estate realization costs, $40 million in asset impairment costs, and $181 million in other costs associated with the restructuring. Included in the estimated $750 million is $50 million of estimated non-cash charges related to asset impairments and lease consolidations.
We estimate that our annualized savings from the Restructuring Plan will be approximately $400 million by the end of 2019. Actual total costs, savings and timing of the Restructuring Plan may vary from these estimates due to changes in the scope or assumptions underlying the Restructuring Plan.  We therefore cannot assure that we will achieve the targeted savings. Unanticipated costs or unrealized savings in connection with the Restructuring Plan could adversely affect ourOur results of operations have been adversely affected and could be materially adversely affected in the future by the recent COVID-19 global pandemic.
In December 2019, a novel strain of coronavirus, COVID-19, was reported to have surfaced in Wuhan, China. Since then, COVID-19 has spread to multiple countries, including the United States, and has been declared a pandemic by the World Health Organization. The global spread and unprecedented impact of COVID-19 has created significant volatility, uncertainty, and economic disruption around the world.
The extent to which the COVID-19 pandemic impacts our business, operations, and financial condition.
We are subjectresults will depend on numerous evolving factors that we may not be able to various risksaccurately predict, including: the ultimate geographic scope, severity, and uncertainties in connection with the sale of our Benefits Administration and HR Business Process Outsourcing business.
On February 9, 2017, we entered into a Purchase Agreement with Tempo Acquisition, LLC to sell our benefits administration and business process outsourcing business to the Buyer, an entity controlled by affiliates of The Blackstone Group L.P. On May 1, 2017, the transaction was consummated and the Buyer purchased allduration of the outstanding equity interestspandemic; the impact of the pandemic on worldwide macroeconomic conditions, including interest rates, employment rates, consumer confidence and spending, Gross Domestic Product (“GDP”), property values, and changes in client behavior, and foreign exchange rates in each of the Divested Business’s subsidiaries, plus certain related assets,markets in which we operate; governmental, business, and individual actions that have been, and continue to be, taken in response to the pandemic, including business closures, travel restrictions, quarantines, changes in laws and regulations (including those changes that may provide for extended premium payment terms), and social distancing (which have caused us to modify our business practices as described below); a purchase pricedecline in business and the ability of (i) $4.3 billioncounterparties to pay for our services on time or at all; an increased number of E&O claims in cash paid at closing, subject to customary adjustments set forth inthose areas impacted by the Purchase Agreement, and (ii) deferred consideration of up to $500 million, plus the assumption of certain liabilities.
The Transaction carries inherent risks, including the risk that Aon will not earn the $500 million of additional consideration or otherwise realize the intended value of the Transaction,pandemic, as well as risks connectedan increase in the incidence or severity of E&O claims against us and our market partners; our ability to sell and provide our services, including due to the impact of travel restrictions, quarantines, social distancing, and alternative work arrangements; our ability to access capital markets or other sources of liquidity; the health of, and the effect of the pandemic on, our professionals; and potential effects on our internal controls, including those over financial reporting, as a result of changes in working environments for our employees and business partners.
The global spread of COVID-19 has caused us to modify our business practices (including restricting employee travel and meetings in person with separatingclients or prospective clients, employee work-from-home arrangements, and the Divested Business from Aon. Becausecancellation of physical participation in meetings, events, and conferences), and we may take further actions in the Divested Business represented 19%future as may be required by government authorities or that we determine are in the best interests of our gross revenues for the fiscal year 2016,employees, clients, and business partners.
The COVID-19 pandemic and measures taken by governmental authorities in response thereto have already had an adverse impact on certain areas of our business and results of operations, including demand for our services, revenue, and financial condition may be materially adversely affected, or may not be accretivethe trading price of our securities. In the last two weeks of March 2020, we experienced revenue declines in certain areas of business, primarily in the more discretionary areas of our business, a trend which we expect to adjusted earnings per share as anticipated, if we fail to effectively reduce our overhead costs to reflectcontinue, and potentially worsen, into the reduced scalesecond quarter of operations or fail to grow our other business as expected. Additionally, the separation of the Divested Businesses from the rest of Aon’s business will require significant resources, which may disrupt operations or divert management’s attention from Aon’s day-today operations2020 and efforts to grow our other businesses.
Furthermore, we have entered into ongoing commercial arrangements with the Buyer.  If we do not realize the intended benefits of these arrangements, it could affect our results of operations or adversely affect our relationship with clients, partners, colleagues


and other third parties.  Additionally,beyond. In addition, if the Divested Business does not deliverCOVID-19 pandemic continues to create significant disruptions in the level of service to whichcredit or financial markets, or impacts our clients and partners are accustomed,credit ratings, it could adversely affect our ability to access capital on favorable terms or at all. Finally, the impact of the COVID-19 pandemic may heighten other risks discussed in our 2019 Annual Report on Form 10-K and this report, which could adversely affect our business, financial condition, results of operations, cash flows, and stock price.


Combination-Related Risks
The Combination is subject to customary closing conditions, including conditions related to required shareholder approvals and required regulatory approvals, and may not be completed on a timely basis, or at all, or may be completed on a basis that has a material impact on the value of the combined company.
The closing of the Combination is subject to a number of customary conditions, and there can be no assurance that the conditions to the closing of the Combination will be satisfied or waived (to the extent applicable). The failure to satisfy the required conditions could delay the closing of the Combination for a significant period of time or prevent the closing of the Combination from occurring at all. These closing conditions include, among others, the receipt of required approvals of our and WTW shareholders and the approval of the Combination by the High Court of Ireland. These closing conditions also include certain antitrust related clearances, including under the U.S. Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, and the rules and regulations promulgated thereunder, the EC Merger Regulation and the antitrust laws of the other required antitrust jurisdictions.
The governmental agencies from which the parties will seek certain approvals related to these conditions have broad discretion in administering the applicable governing regulations. As a condition to their approval of the Combination, agencies may impose requirements, limitations or costs or require divestitures or place restrictions on the conduct of the combined company’s business after the closing of the Combination. Such requirements, limitations, costs or restrictions could delay or prevent the closing of the Combination or have a material adverse effect on the combined company’s business and results of operations following the closing of the Combination.
In addition, the closing conditions include other legal and regulatory conditions, such as (i) the sanction by the High Court of Ireland of the Combination and the delivery of the court order to the Irish Registrar of Companies, (ii) the approval by the New York Stock Exchange of the listing of all our Class A ordinary shares to be issued in connection with the Combination and (iii) the absence of any law or order that restrains, enjoins, makes illegal or otherwise prohibits the closing of the Combination.
The Combination is also subject to other customary closing conditions, including: (i) the Business Combination Agreement not having been terminated in accordance with its terms; (ii) the accuracy of each party’s representations and warranties made in the Business Combination Agreement, subject to specified materiality standards; (iii) the absence of a material adverse effect with respect to each party since March 9, 2020; and (iv) the performance and compliance by each party of all of its obligations and compliance with all of its covenants under the Business Combination Agreement in all material respects. There can be no assurance that the conditions to the closing of the Combination will be satisfied or waived or that the Combination will be completed within the expected time frame, or at all.
In addition, if the Combination is not completed by March 9, 2021 (or June 9, 2021 or September 9, 2021, if extended under the terms thereof, if applicable, or such earlier date as may be specified by the Irish Takeover Panel), either we or WTW may choose not to proceed with the Combination. The parties can mutually decide to terminate the Business Combination Agreement at any time, before or after the receipt of the approval of our or WTW shareholders.
Failure to close the Combination could negatively impact our share price and future business and financial results.
If the Combination is not completed for any reason, including the failure of Aon shareholders or WTW shareholders to approve the required proposals at their respective special meetings, our ongoing business may be adversely affected and, without realizing any of the potential benefits of having closed the Combination, we will be subject to a number of risks, including the following:
we will be required to pay certain costs and expenses relating to the Combination;
if the Business Combination Agreement is terminated under specified circumstances, we may be obligated to reimburse certain transaction-related expenses of WTW or, if terminated under other circumstances related to a failure to obtain the required antitrust clearances, pay to WTW a termination fee equal to $1 billion;
we may experience negative reactions from the financial markets, including negative impacts on the market price of our securities;
the manner in which clients, vendors, business partners and other third parties perceive we may be negatively impacted, which in turn could affect our ability to compete for new business or to obtain renewals in the marketplace more broadly;


matters relating to the Combination (including integration planning) may require substantial commitments of time and resources by management, which could otherwise have been devoted to other opportunities that may have been beneficial to Aon;
the Business Combination Agreement restricts us, without WTW’s consent and subject to certain exceptions, from making certain acquisitions and taking other specified actions until the Combination occurs or the Business Combination Agreement terminates. These restrictions may prevent us from pursuing otherwise attractive business opportunities and making other changes to our business that may arise prior to the closing of the Combination or the termination of the Business Combination Agreement; and
We could be subject to litigation related to any failure to close the Combination or related to any enforcement proceeding commenced against us to perform our obligations under the Business Combination Agreement.
If the Combination does not close, these risks may materialize and may adversely affect our business, financial results and share price.
While the Combination is pending, we will be subject to business uncertainties related to our relationships with employees, clients and suppliers, which could adversely affect our business and operations. These uncertainties could also adversely affect the combined company following the Combination.
Uncertainty about the effect of the Combination on employees, clients and suppliers may have an adverse effect on Aon and, consequently, on the combined company. These uncertainties may impair our ability to attract, retain and motivate key personnel until the closing of the Combination and for a period of time thereafter, and could cause clients, suppliers and others who deal with Aon to seek to delay or defer business decisions, to change or terminate existing business relationships with Aon or potential clients to choose other partners instead of Aon or to take other actions as a result of the Combination that could negatively impact our and/or the combined company’s revenues, earnings and cash flows, as well as the market price of our and/or the combined company’s securities. Employee retention may be particularly challenging during the pendency of the Combination because employees may experience uncertainty about their future roles with the combined company. If, despite our retention efforts, key employees depart because of issues relating to the uncertainty and difficulty of integration or a desire not to remain with the combined company, the combined company’s business could be harmed and its ability to realize the anticipated benefits of the Combination could be adversely affected.
While the Combination is pending, we will be subject to contractual restrictions, which could adversely affect our respective business and operations.
Under the terms of the Business Combination Agreement, we are subject to certain restrictions on the conduct of our business prior to the closing of the Combination, which may adversely affect our ability to execute certain of our business and operational strategies, including the ability in certain cases to enter into contracts or incur capital expenditures to grow our business. Such limitations could negatively affect our business and operations prior to the closing of the Combination. The adverse effect of the pendency of the Combination could be exacerbated by any delays in completion of the Combination or by the termination of the Business Combination Agreement. Furthermore, the process of planning to integrate two businesses and organizations for the post-Combination period can divert management attention and resources and could ultimately have an adverse effect on Aon.
If completed, the Combinationmay not achieve its intended results.
We entered into the Business Combination Agreement with the expectation that the Combination would result in various benefits, including, among other things, synergies at the combined company, a comprehensive product portfolio, diversified growth profile and broad geographic reach. Achieving the anticipated benefits of the Combination is subject to a number of uncertainties, including whether our and WTW’s businesses can be integrated in an efficient and effective manner. Failure to achieve, a delay in achieving, or an increase in the costs to achieve, these anticipated benefits, in whole or in part, could result in increased costs or decreases in expected revenues and could adversely affect the combined company’s future business, financial condition, operating results and cash flows.
Aon and WTW may be unable to successfully integrate their operations. Failure to successfully integrate our and WTW’s businesses in the expected time frame may adversely affect the future results of the combined company.
The ability of Aon and WTW to realize the anticipated benefits of the Combination will depend, to a large extent, on the ability to integrate our and WTW’s business. The combination of two independent businesses is a complex, costly and time-consuming process. As a result, significant management attention and resources will be devoted to integrating the business practices and operations of Aon and WTW. The integration process may disrupt the businesses and, if implemented ineffectively, would preclude


realization of the full expected benefits. A failure to meet the challenges involved in integrating the two businesses and to realize the anticipated benefits of the Combination could adversely affect the combined company’s results of operations.
In addition, the overall integration of the businesses may result in material unanticipated problems, expenses, liabilities, competitive responses, loss of client relationships and diversion of management’s attention. The difficulties of combining the operations of the companies include, among others: the diversion of management attention to integration matters; difficulties in achieving anticipated cost savings, synergies, business opportunities and growth prospects from combining the businesses; difficulties in the integration of operations and systems; unanticipated costs, delays and other hardships to integration efforts, including any such third parties.costs, delays or hardships, caused by pandemic, epidemic or outbreak of an infectious disease, including COVID-19 and the resulting travel and operations restrictions; difficulties in the assimilation of employees and culture; difficulties in managing the expanded operations of a larger and more complex company; challenges in retaining existing clients and obtaining new clients; and challenges in attracting and retaining key personnel.
Many of these factors will be outside of our and WTW’s control and any one of them could result in increased costs, decreases in expected revenues and diversion of management’s time and attention, which could materially impact the business, financial condition and results of operations of the combined company. In addition, even if the operations of the businesses of Aon and WTW are integrated successfully, the full benefits of the Combination, including the synergies, cost savings or sales or growth opportunities that are expected, may not be realized within the anticipated time frame or at all. Further, additional unanticipated costs may be incurred in the integration of the businesses of Aon and WTW. All of these factors could decrease or delay the expected accretive effect of the Combination and negatively impact the combined company’s results of operations.
We and WTW have incurred and will incur substantial transaction fees and costs in connection with the Combination.
We and WTW have incurred and expect to incur a number of non-recurring substantial transaction-related costs associated with the closing of the Combination, combining the operations of the two organizations and achieving desired synergies. These fees and costs will be substantial, and a portion of them will be incurred regardless of whether the Combination closes. Non-recurring transaction-related costs include, but are not limited to, fees paid to legal, financial and accounting advisors, retention, severance, change in control and other integration-related costs, filing fees and printing costs. Additional unanticipated costs may be incurred in connection with the closing and the integration of the businesses of Aon and WTW. There can be no assurance that the elimination of certain duplicative costs, as well as the realization of other efficiencies related to the integration of the two businesses, will offset the incremental transaction-related costs over time. Thus, any net benefit may not be achieved in the near term, the long term or at all, and these costs could adversely affect our financial conditions and results of operation prior, and of the combined company following, the closing of the Combination.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Issuer Purchases of Equity Securities.
The following information relates to the purchase of equity securities by Aon or any affiliated purchaser during each month within the thirdfirst quarter of 2017:2020:
Period Total Number of Shares Purchased 
Average Price Paid per Share (1)
 
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (2)
 
Maximum Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs (1)(2)
7/1/17 - 7/31/17 1,679,815
 $136.81
 1,679,815
 $6,438,620,152
8/1/17 - 8/31/17 1,994,703
 138.73
 1,994,703
 6,161,898,766
9/1/17 - 9/30/17 1,686,403
 143.45
 1,686,403
 5,919,980,875
Total 5,360,921
 $139.61
 5,360,921
 $5,919,980,875
Period Total Number of Shares Purchased 
Average Price Paid per Share (1)
 
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (2)
 
Maximum Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs (1)(2)
1/1/20 - 1/31/20 248,289
 $211.45
 248,289
 $1,971,130,556
2/1/20 - 2/29/20 1,132,641
 $228.23
 1,132,641
 $1,712,624,157
3/1/20 - 3/31/20 785,647
 $190.93
 785,647
 $1,562,623,364
  2,166,577
 $212.78
 2,166,577
 $1,562,623,364
(1)Does not include commissions or other costs paid to repurchase shares.
(2)
The Repurchase Program was established in April 2012 with up to $5.0 billion in authorized repurchases, and was increased by $5.0 billion in authorized repurchases in each of November 2014 and FebruaryJune 2017 for a total of $15.0 billion in repurchase authorizations. During the third quarter of 2017, we repurchased 5.4 million shares at an average price per share of $139.61 for a total cost of $749 million.Included in the 5.4 million shares repurchased was 165 thousand shares, which are included in the above table, that did not settle until October 2017. These shares were settled at an average price per share of $146.52 and total cost of $24.2 million.
We did not make any unregistered sales of equity in the thirdfirst quarter of 2017.2020.
In connection with the Ireland Reorganization, the Class A ordinary shares of Aon UK were cancelled and the holders thereof were issued an aggregate of approximately 231 million Class A ordinary shares of Aon Ireland. The terms and conditions of the issuance were sanctioned by the High Court of Justice in England and Wales after a hearing upon the fairness thereof at which all shareholders of Aon UK had a right to appear and of which adequate notice had been given. The issuance was exempt from the registration requirements of the Securities Act of 1933, as amended, by virtue of Section 3(a)(10) thereof.


Item 3. Defaults Upon Senior Securities
Not Applicable.
Item 4. Mine Safety Disclosures
Not Applicable.
Item 5. Other Information
Not Applicable.Aon Corporation entered into a transition and separation agreement with Michael J. O’Connor, effective as of April 29, 2020, with respect to Mr. O’Connor’s transition on February 24, 2020 from the position of Co-President of the Company to the position of Special Advisor to the CEO, and with respect to his separation from the Company on February 28, 2021 (the “Separation Date”).
The agreement provides that Mr. O’Connor will continue to receive his current base salary until the Separation Date. In connection with Mr. O’Connor’s transition, and subject to customary conditions, he will receive a cash payment of $7,000,000, payable in installments, in exchange for carrying out duties and responsibilities prior to the Separation Date and for agreeing to certain non-competition obligations. Mr. O’Connor’s stock awards will be given normal treatment under the applicable plan documents, but will continue to vest on their original dates, notwithstanding his separation from employment on the Separation Date.
Item 6. Exhibits
Exhibits — The exhibits filed with this report are listed on the attached Exhibit Index.




Signature
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 Aon plc
 (Registrant)
  
October 27, 2017May 1, 2020By:/s/ Laurel MeissnerMichael Neller
 LAUREL MEISSNERMichael Neller
 SENIOR VICE PRESIDENT AND
 GLOBAL CONTROLLER
 (Principal Accounting Officer and duly authorized officer of Registrant)






Exhibit Index
Exhibit Number Description of Exhibit
12.12.1 
31.12.2 
31.22.3 
32.12.4 
3.1
4.1
4.2
4.3
4.4
4.5
4.6
4.7
10.1
10.2
10.3
10.4
10.5
10.6*#
10.7*#
10.8*#
10.9*#







6658