UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q 
(Mark one)
xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the quarterly period ended September 30, 2018March 31, 2019
OR
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the transition period from: ____________________ to ____________________
Commission File No. 1-13219
OCWEN FINANCIAL CORPORATION
(Exact name of registrant as specified in its charter)
Florida 65-0039856
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
1661 Worthington Road, Suite 100
West Palm Beach, Florida
 33409
(Address of principal executive office) (Zip Code)
(561) 682-8000
(Registrant’s telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act:
Large Accelerated filero Accelerated filerx
Non-accelerated filero Smaller reporting companyo
   Emerging growth companyo
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act) Yes o No x
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.01 Par ValueOCNNew York Stock Exchange (NYSE)
Number of shares of common stock outstanding as of October 31, 2018: 133,912,425May 1, 2019: 134,438,610 shares





OCWEN FINANCIAL CORPORATION
FORM 10-Q
TABLE OF CONTENTS
 
   PAGE
 
 
    
  
    
  
    
  
    
  
    
  
    
  
    
 
    
 
    
 
    
 
 
    
 
    
 
    



FORWARD-LOOKING STATEMENTS
This Quarterly Report contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. All statements, other than statements of historical fact included in this report, including, without limitation, statements regarding our financial position, business strategy and other plans and objectives for our future operations, are forward-looking statements.
These statements include declarations regarding our management’s beliefs and current expectations. In some cases, you can identify forward-looking statements by terminology such as “may,” “will,” “should,” “could”, “intend,” “consider,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “predict” or “continue” or the negative of such terms or other comparable terminology. Forward-looking statements by their nature address matters that are, to different degrees, uncertain. Our business has been undergoing substantial change, which has magnified such uncertainties. Readers should bear these factors in mind when considering forward-looking statements and should not place undue reliance on such statements. Forward-looking statements involve a number of assumptions, risks and uncertainties that could cause actual results to differ materially from those suggested by such statements. In the past, actual results have differed from those suggested by forward-looking statements and this may happen again. Important factors that could cause actual results to differ include, but are not limited to, the risks discussed or referenced under Item 1A, Risk Factors and the following:
uncertainty related to claims, litigation, cease and desist orders and investigations brought by government agencies and private parties regarding our servicing, foreclosure, modification, origination and other practices, including uncertainty related to past, present or future investigations, litigation, cease and desist orders and settlements with state regulators, the Consumer Financial Protection Bureau (CFPB), state attorneys general, the Securities and Exchange Commission (SEC), the Department of Justice or the Department of Housing and Urban Development (HUD) and actions brought under the False Claims Act by private parties on behalf of the United States of America regarding incentive and other payments made by governmental entities;
adverse effects on our business because of regulatory investigations, litigation, cease and desist orders or settlements;
reactions to the announcement of such investigations, litigation, cease and desist orders or settlements by key counterparties or others, including lenders, the Federal National Mortgage Association (Fannie Mae), the Federal Home Loan Mortgage Corporation (Freddie Mac, and together with Fannie Mae, the GSEs) and the Government National Mortgage Association (Ginnie Mae);
our ability to reach settlements with regulatory agencies and state attorneys general on reasonable terms and to comply with the terms of our settlements;
increased regulatory scrutiny, and media attention;
any adverse developments in existing legal proceedings or the initiation of new legal proceedings;
our ability to effectively manage our regulatory and contractual compliance obligations;
our ability to comply with our servicing agreements, including our ability to comply with our agreements with, and the requirements of, Fannie Mae, Freddie Mac and Ginnie Mae and maintain our seller/servicer and other statuses with them;
the adequacy of our financial resources, including our sources of liquidity and ability to sell, fund and recover advances, repay borrowings, meet our MSR or other asset investment objectives and comply with our debt agreements, including the financial and other covenants contained in them;
our ability to invest excess liquidityin MSRs or other assets at adequate risk-adjusted returns;
limits on our ability to repurchase our own stock as a result of regulatory settlements and other conditions;
our servicer and credit ratings as well as other actions from various rating agencies, including the impact of prior or future downgrades of our servicer and credit ratings;
failure of our information technology and other security measures or breach of our privacy protections, including any failure to protect customers’ data;
volatility in our stock price;
the characteristics of our servicing portfolio, including prepayment speeds along with delinquency and advance rates;
our ability to containexecute on our cost re-engineering efforts to reduce operating costs while minimizing disruption from our human capital and reduce our operating costs;site closure initiatives;
our ability to successfully modify delinquent loans, manage foreclosures and sell foreclosed properties;
uncertainty related to legislation, regulations, regulatory agency actions, regulatory examinations, government programs and policies, industry initiatives and evolving best servicing practices;
the dependence of our business on New Residential Investment Corp. (NRZ), our largest client and the source for a substantial portion of our advance funding for non-agency mortgage servicing rights;
our ability to timely transfer mortgage servicing rights under our agreements with NRZ and our ability to maintain our long-term relationship with NRZ;


our ability to successfully integrate PHH Corporation (PHH) and its business, and to realize the strategic objectives and other benefits of the acquisition at the time anticipated or at all, including our ability to integrate, maintain and enhance PHH’s servicing, subservicing and other business relationships, including its relationship with NRZ;


our ability to transition to the PHH servicing technology platform within the time and cost parameters anticipated and without significant disruptions to our customers and operations;
our ability to efficiently merge our primary licensed subsidiaries into PHH Mortgage Corporation (PMC) and reduce organizational complexity through our corporate reorganization initiatives;
the loss of the services of our senior managers and our ability to execute effective chief executive and chief financial officer leadership transitions;
uncertainty related to general economic and market conditions, delinquency rates, home prices and disposition timelines on foreclosed properties;
uncertainty related to the actions of loan owners and guarantors, including mortgage-backed securities investors, GSEs, Ginnie Mae and trustees regarding loan put-backs, penalties and legal actions;
uncertainty related to the GSEs substantially curtailing or ceasing to purchase our conforming loan originations or the Federal Housing Administration (FHA) of the HUD or Department of Veterans Affairs (VA) ceasing to provide insurance;
uncertainty related to the processes for judicial and non-judicial foreclosure proceedings, including potential additional costs or delays or moratoria in the future or claims pertaining to past practices;
our ability to adequately manage and maintain real estate owned (REO) properties and vacant properties collateralizing loans that we service;
uncertainty related to our ability to continue to collect certain expedited payment or convenience fees and potential liability for charging such fees;
uncertainty related to our reserves, valuations, provisions and anticipated realization of assets;
uncertainty related to the ability of third-party obligors and financing sources to fund servicing advances on a timely basis on loans serviced by us;
uncertainty related to the ability of our technology vendors to adequately maintain and support our systems, including our servicing systems, loan originations and financial reporting systems;
our ability to realize anticipated future gains from future draws on existing loans in our reverse mortgage portfolio;
our ability to effectively manage our exposure to interest rate changes and foreign exchange fluctuations;
uncertainty related to our ability to adapt and grow our business, including our new business initiatives;
our ability to meet capital requirements established by, or agreed with, regulators or counterparties;
our ability to protect and maintain our technology systems and our ability to adapt such systems for future operating environments; and
uncertainty related to the political or economic stability of foreign countries in which we have operations.
Further information on the risks specific to our business is detailed within this report and our other reports and filings with the SEC including our Annual Report on Form 10-K for the year ended December 31, 20172018 and our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K since such date. Forward-looking statements speak only as of the date they were made and we disclaim any obligation to update or revise forward-looking statements whether because of new information, future events or otherwise.


PART I – FINANCIAL INFORMATION
ITEM 1. UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
OCWEN FINANCIAL CORPORATION AND SUBSIDIARIES
UNAUDITED CONSOLIDATED BALANCE SHEETS
(Dollars in thousands, except per share data)

September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Assets 
  
 
  
Cash$254,843
 $259,655
$263,188
 $329,132
Mortgage servicing rights ($999,282 and $671,962 carried at fair value)999,282
 1,008,844
Restricted cash (amounts related to variable interest entities (VIEs) of $16,499 and $20,968)63,379
 67,878
Mortgage servicing rights, at fair value1,400,191
 1,457,149
Advances, net166,024
 211,793
225,360
 249,382
Match funded assets (related to variable interest entities (VIEs))935,080
 1,177,357
Loans held for sale ($145,417 and $214,262 carried at fair value)217,436
 238,358
Loans held for investment, at fair value (amounts related to VIEs of $28,373 and $0)5,307,560
 4,715,831
Match funded advances (related to VIEs)868,720
 937,294
Loans held for sale ($153,140 and $176,525 carried at fair value)222,687
 242,622
Loans held for investment, at fair value (amounts related to VIEs of $26,237 and $26,520)5,753,154
 5,498,719
Receivables, net155,937
 199,529
197,043
 198,262
Premises and equipment, net25,873
 37,006
69,316
 33,417
Other assets ($7,826 and $8,900 carried at fair value)(amounts related to VIEs of $19,954 and $27,359)399,002
 554,791
Other assets ($7,639 and $7,568 carried at fair value)(amounts related to VIEs of $2,214 and $2,874)474,172
 379,567
Assets related to discontinued operations
 794
Total assets$8,461,037
 $8,403,164
$9,537,210
 $9,394,216

      
Liabilities and Equity 
  
 
  
Liabilities 
  
 
  
HMBS-related borrowings, at fair value$5,184,227
 $4,601,556
$5,614,688
 $5,380,448
Match funded liabilities (related to VIEs)714,246
 998,618
649,384
 778,284
Other financing liabilities ($646,842 and $508,291 carried at fair value)(amounts related to VIEs of $26,643 and $0)719,319
 593,518
Other financing liabilities ($975,778 and $1,057,671 carried at fair value) (amounts related to VIEs of $24,562 and $24,815)1,043,698
 1,127,613
Other secured borrowings, net345,425
 545,850
436,982
 382,538
Senior notes, net347,749
 347,338
448,143
 448,727
Other liabilities ($2,567 and $635 carried at fair value)589,327
 769,410
Other liabilities ($4,209 and $4,986 carried at fair value)832,721
 703,636
Liabilities related to discontinued operations
 18,265
Total liabilities7,900,293
 7,856,290
9,025,616
 8,839,511

      
Commitments and Contingencies (Notes 19 and 20)

 

Commitments and Contingencies (Notes 20 and 21)

 


      
Equity 
  
Ocwen Financial Corporation (Ocwen) stockholders’ equity   
Common stock, $.01 par value; 200,000,000 shares authorized; 133,912,425 and 131,484,058 shares issued and outstanding at September 30, 2018 and December 31, 2017, respectively1,339
 1,315
Stockholders’ Equity 
  
Common stock, $.01 par value; 200,000,000 shares authorized; 133,946,055 and 133,912,425 shares issued and outstanding at March 31, 2019 and December 31, 2018 respectively1,339
 1,339
Additional paid-in capital553,443
 547,057
555,046
 554,056
Retained earnings (accumulated deficit)5,909
 (2,083)(40,911) 3,567
Accumulated other comprehensive loss, net of income taxes(1,135) (1,249)(3,880) (4,257)
Total Ocwen stockholders’ equity559,556
 545,040
Non-controlling interest in subsidiaries1,188
 1,834
Total equity560,744
 546,874
Total liabilities and equity$8,461,037
 $8,403,164
Total stockholders’ equity511,594
 554,705
Total liabilities and stockholders’ equity$9,537,210
 $9,394,216


The accompanying notes are an integral part of these unaudited consolidated financial statements

4


OCWEN FINANCIAL CORPORATION AND SUBSIDIARIES
UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS
(Dollars in thousands, except per share data)

For the Three Months Ended September 30, For the Nine Months Ended September 30,For the Three Months Ended March 31,
2018 2017 2018 20172019 2018
Revenue          
Servicing and subservicing fees$213,730
 $233,220
 $658,095
 $761,523
$255,863
 $222,138
Gain on loans held for sale, net16,942
 25,777
 61,135
 76,976
17,595
 19,800
Other7,606
 25,645
 32,886
 79,307
Other revenue, net30,430
 18,319
Total revenue238,278
 284,642
 752,116
 917,806
303,888
 260,257

          
Expenses     
  
   
MSR valuation adjustments, net108,998
 17,129
Compensation and benefits63,307
 90,538
 211,220
 272,750
94,696
 78,075
Professional services40,662
 38,417
 110,821
 145,651
MSR valuation adjustments, net41,448
 33,426
 91,695
 115,446
Servicing and origination31,758
 52,246
 91,452
 128,061
28,698
 31,418
Technology and communications20,597
 27,929
 67,306
 79,530
24,435
 22,803
Occupancy and equipment11,896
 15,340
 37,369
 49,569
16,589
 12,614
Other7,858
 15,583
 19,814
 39,335
Professional services3,441
 37,770
Other expenses3,248
 6,692
Total expenses217,526
 273,479
 629,677
 830,342
280,105
 206,501

          
Other income (expense)          
Interest income3,963
 4,099
 10,018
 12,101
4,558
 2,700
Interest expense(61,288) (47,281) (189,601) (212,471)(70,445) (50,810)
Gain (loss) on sale of mortgage servicing rights, net(733) 6,543
 303
 7,863
Bargain purchase gain(285) 
Other, net(2,967) (1,077) (6,872) 6,384
1,305
 (681)
Total other expense, net(61,025) (37,716) (186,152) (186,123)(64,867) (48,791)

          
Loss before income taxes(40,273) (26,553) (63,713) (98,659)
Income tax expense (benefit)845
 (20,418) 4,541
 (15,465)
Net loss(41,118) (6,135) (68,254) (83,194)
Income (loss) before income taxes(41,084) 4,965
Income tax expense3,410
 2,348
Net income (loss)(44,494) 2,617
Net income attributable to non-controlling interests(29) (117) (176) (289)
 (69)
Net loss attributable to Ocwen stockholders$(41,147) $(6,252) $(68,430) $(83,483)
Net income (loss) attributable to Ocwen stockholders$(44,494) $2,548

          
Loss per share attributable to Ocwen stockholders       
Income (loss) per share attributable to Ocwen stockholders   
Basic$(0.31) $(0.05) $(0.51) $(0.66)$(0.33) $0.02
Diluted$(0.31) $(0.05) $(0.51) $(0.66)$(0.33) $0.02

          
Weighted average common shares outstanding          
Basic133,912,425
 128,744,152
 133,632,905
 125,797,777
133,918,986
 133,121,465
Diluted133,912,425
 128,744,152
 133,632,905
 125,797,777
133,918,986
 134,606,929

The accompanying notes are an integral part of these unaudited consolidated financial statements

5


OCWEN FINANCIAL CORPORATION AND SUBSIDIARIES
UNAUDITED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSSINCOME (LOSS)
(Dollars in thousands)

 For the Three Months Ended September 30, For the Nine Months Ended September 30,
 2018 2017 2018 2017
Net loss$(41,118) $(6,135) $(68,254) $(83,194)
        
Other comprehensive income, net of income taxes: 
  
    
Reclassification adjustment for losses on cash flow hedges included in net income (1)36
 45
 114
 157
Total other comprehensive income, net of income taxes36
 45
 114
 157
        
Comprehensive loss(41,082) (6,090) (68,140) (83,037)
Comprehensive income attributable to non-controlling interests(29) (117) (176) (289)
Comprehensive loss attributable to Ocwen stockholders$(41,111) $(6,207) $(68,316) $(83,326)
 For the Three Months Ended March 31,
 2019 2018
Net income (loss)$(44,494) $2,617
    
Other comprehensive income, net of income taxes: 
  
Reclassification adjustment for losses on cash flow hedges included in net income (1)34
 41
Change in unfunded pension plan obligation liability337
 
Other6
 
Comprehensive income (loss)(44,117) 2,658
Comprehensive income attributable to non-controlling interests
 (69)
Comprehensive income (loss) attributable to Ocwen stockholders$(44,117) $2,589
(1)These losses are reclassified to Other, net in the unaudited consolidated statements of operations.



The accompanying notes are an integral part of these unaudited consolidated financial statements

6



OCWEN FINANCIAL CORPORATION AND SUBSIDIARIES
UNAUDITED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
FOR THE NINETHREE MONTHS ENDED SEPTEMBER 30,MARCH 31, 2019 AND 2018 AND 2017
(Dollars in thousands)
Ocwen Stockholders    Ocwen Stockholders    
Common Stock 
Additional Paid-in
Capital
 Retained Earnings (Accumulated Deficit) Accumulated Other Comprehensive Income (Loss), Net of Taxes Non-controlling Interest in Subsidiaries TotalCommon Stock 
Additional Paid-in
Capital
 Retained Earnings (Accumulated Deficit) Accumulated Other Comprehensive Income (Loss), Net of Taxes Non-controlling Interest in Subsidiaries Total
Shares Amount Shares Amount 
Balance at December 31, 2018133,912,425
 $1,339
 $554,056
 $3,567
 $(4,257) $
 $554,705
Net loss
 
 
 (44,494) 
 
 (44,494)
Cumulative effect of adoption of FASB Accounting Standards Update No. 2016-02
 
 
 16
 
 
 16
Equity-based compensation and other33,630
 
 990
 
 
 
 990
Other comprehensive income, net of income taxes
 
 
 
 377
 
 377
Balance at March 31, 2019133,946,055
 $1,339
 $555,046
 $(40,911) $(3,880) $
 $511,594
             
Balance at December 31, 2017131,484,058
 $1,315
 $547,057
 $(2,083) $(1,249) $1,834
 $546,874
131,484,058
 $1,315
 $547,057
 $(2,083) $(1,249) $1,834
 $546,874
Net income (loss)
 
 
 (68,430) 
 176
 (68,254)
Issuance of common stock1,875,000
 19
 5,700
 
 
 
 5,719
Net income
 
 
 2,548
 
 69
 2,617
Cumulative effect of fair value election - Mortgage servicing rights
 
 
 82,043
 
 
 82,043

 
 
 82,043
 
 
 82,043
Cumulative effect of adoption of FASB Accounting Standards Update No. 2016-16
 
 
 (5,621) 
 
 (5,621)
 
 
 (5,621) 
 
 (5,621)
Capital distribution to non-controlling interest
 
 
 
 
 (822) (822)
Equity-based compensation and other553,367
 5
 686
 
 
 
 691
Other comprehensive income, net of income taxes
 
 
 
 114
 
 114
Balance at September 30, 2018133,912,425
 $1,339
 $553,443
 $5,909
 $(1,135) $1,188
 $560,744
             
Balance at December 31, 2016123,988,160
 $1,240
 $527,001
 $126,167
 $(1,450) $2,325
 $655,283
Net income (loss)
 
 
 (83,483) 
 289
 (83,194)
Cumulative effect of adoption of FASB Accounting Standards Update No. 2016-09
 
 284
 (284) 
 
 
Issuance of common stock6,075,510
 61
 13,852
 
 
 
 13,913
1,875,000
 19
 5,700
 
 
 
 5,719
Equity-based compensation and other795,388
 8
 3,255
 
 
 
 3,263
46,527
 
 669
 
 
 
 669
Other comprehensive income, net of income taxes
 
 
 
 157
 
 157

 
 
 
 41
 
 41
Balance at September 30, 2017130,859,058
 $1,309
 $544,392
 $42,400
 $(1,293) $2,614
 $589,422
Balance at March 31, 2018133,405,585
 $1,334
 $553,426
 $76,887
 $(1,208) $1,903
 $632,342



The accompanying notes are an integral part of these unaudited consolidated financial statements

7


OCWEN FINANCIAL CORPORATION AND SUBSIDIARIES
UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Dollars in thousands)

For the Nine Months Ended September 30,For the Three Months Ended March 31,
2018 20172019 2018
Cash flows from operating activities 
  
 
  
Net loss$(68,254) $(83,194)
Adjustments to reconcile net loss to net cash provided by operating activities: 
  
Net income (loss)$(44,494) $2,617
Adjustments to reconcile net income (loss) to net cash provided by operating activities: 
  
MSR valuation adjustments, net91,695
 115,446
108,998
 17,129
Gain on sale of mortgage servicing rights, net(303) (7,863)(369) (958)
Provision for bad debts40,269
 57,274
9,170
 15,336
Depreciation18,199
 20,430
8,551
 6,527
Loss on write-off of fixed assets
 6,834
Amortization of debt issuance costs2,261
 1,979
Equity-based compensation expense1,244
 4,489
857
 575
Gain on valuation of financing liability(11,323) (27,024)(26,237) (16,712)
Net gain on valuation of mortgage loans held for investment and HMBS-related borrowings(8,057) (18,637)(23,487) (8,975)
Gain on loans held for sale, net(24,265) (39,542)(11,112) (8,832)
Origination and purchase of loans held for sale(1,234,830) (3,074,725)(304,182) (358,078)
Proceeds from sale and collections of loans held for sale1,154,526
 3,067,522
305,322
 383,734
Changes in assets and liabilities: 
  
 
  
Decrease in advances and match funded assets243,831
 285,066
91,114
 71,096
Decrease in receivables and other assets, net126,829
 160,169
23,627
 57,949
Decrease in other liabilities(46,767) (66,321)(36,755) (68,128)
Other, net6,478
 3,466
(339) 6,131
Net cash provided by operating activities291,533
 405,369
100,664
 99,411

      
Cash flows from investing activities 
  
 
  
Origination of loans held for investment(711,035) (961,642)(209,264) (251,086)
Principal payments received on loans held for investment296,800
 311,560
104,630
 82,719
Purchase of mortgage servicing rights(2,729) (1,658)(48,641) 
Proceeds from sale of mortgage servicing rights6,138
 2,263
868
 123
Proceeds from sale of advances7,882
 6,119
1,070
 4,286
Issuance of automotive dealer financing notes(19,642) (129,471)
 (19,642)
Collections of automotive dealer financing notes52,598
 119,389

 49,756
Additions to premises and equipment(7,326) (7,365)(531) (2,983)
Other, net5,446
 1,480
525
 916
Net cash used in investing activities(371,868) (659,325)(151,343) (135,911)

      
Cash flows from financing activities 
  
 
  
Repayment of match funded liabilities, net(284,372) (252,981)(128,900) (198,022)
Proceeds from mortgage loan warehouse facilities and other secured borrowings2,211,606
 5,810,591
616,891
 801,155
Repayments of mortgage loan warehouse facilities and other secured borrowings(2,585,286) (6,016,169)
Repayment of mortgage loan warehouse facilities and other secured borrowings(727,711) (964,104)
Proceeds from issuance of additional senior secured term loan (SSTL)119,100
 
Repayment of SSTL borrowings(6,358) (4,188)
Payment of debt issuance costs related to SSTL(1,284) 
Proceeds from sale of mortgage servicing rights accounted for as a financing279,586
 54,601
577
 279,586
Proceeds from sale of reverse mortgages (HECM loans) accounted for as a financing (HMBS-related borrowings)728,745
 981,730
210,563
 222,825
Repayment of HMBS-related borrowings(290,338) (287,908)(102,389) (80,811)
Issuance of common stock
 13,913
Capital distribution to non-controlling interest(822) 
Other, net(991) (2,321)(253) (74)
Net cash provided by financing activities58,128
 301,456
Net cash (used in) provided by financing activities(19,764) 56,367

      
Net increase (decrease) in cash and restricted cash(22,207) 47,500
(70,443) 19,867
Cash and restricted cash at beginning of year302,560
 302,398
397,010
 302,560
Cash and restricted cash at end of period$280,353
 $349,898
$326,567
 $322,427
      
Supplemental non-cash investing and financing activities 
  
 
  
Initial consolidation of mortgage-backed securitization trusts (VIEs):   
Loans held for investment$28,373
 $
Other financing liabilities26,643
 
Issuance of common stock in connection with litigation settlement$5,719
 $
$
 $5,719
Recognition of gross right-of-use asset and lease liability upon adoption of FASB Accounting Standards Update No. 2016-02:   
Right-of-use asset66,231
 
Lease liability66,247
 
Transfers of loans held for sale to real estate owned1,791
 1,195
The following table provides a reconciliation of cash and restricted cash reported within the unaudited consolidated balance sheets that sums to the total of the same such amounts reported in the unaudited consolidated statements of cash flows:
September 30, 2018 September 30, 2017March 31, 2019 March 31, 2018
Cash$254,843
 $299,888
$263,188
 $285,653
Restricted cash and equivalents included in Other assets:   
Restricted cash and equivalents:   
Debt service accounts22,454
 38,753
22,087
 27,496
Other restricted cash3,056
 11,257
41,292
 9,278
Total cash and restricted cash reported in the statements of cash flows$280,353
 $349,898
$326,567
 $322,427



The accompanying notes are an integral part of these unaudited consolidated financial statements

8



OCWEN FINANCIAL CORPORATION AND SUBSIDIARIES
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
SEPTEMBER 30, 2018MARCH 31, 2019
(Dollars in thousands, except per share data and unless otherwise indicated)
 
Note 1 – Organization, Business Environment and Basis of Presentation
Organization
Ocwen Financial Corporation (NYSE: OCN) (Ocwen, we, us and our) is a financial services holding company which, through its subsidiaries, originates and services loans. We are headquartered in West Palm Beach, Florida with offices located throughout the United States (U.S.) and in the United States Virgin Islands (USVI) and with operations located in India and the Philippines. Ocwen is a Florida corporation organized in February 1988.
Ocwen owns all of the common stock of its primary operating subsidiary, Ocwen Mortgage Servicing, Inc. (OMS) and PHH Corporation (PHH), and directly or indirectly owns all of the outstanding stock of its other primary operating subsidiaries: Ocwen Loan Servicing, LLC (OLS), PHH Mortgage Corporation (PMC), Ocwen Financial Solutions Private Limited (OFSPL), Homeward Residential, Inc. (Homeward) and Liberty Home Equity Solutions, Inc. (Liberty).
We perform servicing activities on behalf of other servicers (subservicing), the largest being New Residential Investment Corp. (NRZ), and investors (primary and master servicing), including the Federal National Mortgage Association (Fannie Mae) and Federal Home Loan Mortgage Corporation (Freddie Mac) (collectively, the GSEs), the Government National Mortgage Association (Ginnie Mae) and private-label securitizations (non-Agency). As a subservicer or primary servicer, we may be required to make advances for certain property tax and insurance premium payments, default and property maintenance payments and principal and interest payments on behalf of delinquent borrowers to mortgage loan investors before recovering them from borrowers. Most, but not all, of our subservicing agreements provide for us to be reimbursed for any such advances by the owner of the servicing rights. Advances made by us as primary servicer are recovered from the borrower or the mortgage loan investor. As master servicer, we collect mortgage payments from primary servicers and distribute the funds to investors in the mortgage-backed securities. To the extent the primary servicer does not advance the scheduled principal and interest, as master servicer we are responsible for advancing the shortfall, subject to certain limitations.
We originate, sell and securitize conventional (conforming to the underwriting standards of Fannie Mae or Freddie Mac; collectively referred to as Agency loans) and government-insured (Federal Housing Administration (FHA) or Department of Veterans Affairs (VA)) forward mortgages. The GSEs or Ginnie Mae guarantee these mortgage securitizations. We originate Home Equity Conversion Mortgages (HECM, or reverse mortgages) that are insured by the FHA and are an approved issuer of Home Equity Conversion Mortgage-Backed Securities (HMBS) that are guaranteed by Ginnie Mae.
We had a total of approximately 6,4007,000 employees at September 30, 2018March 31, 2019 of which approximately 4,3004,000 were located in India and approximately 500 were based in the Philippines. Our operations in India and the Philippines primarily provide internal support services, principally to our loan servicing business and our corporate functions. Of our foreign-based employees, more thannearly 80% were engaged in supporting our loan servicing operations as of September 30, 2018.March 31, 2019.
Business Environment
We are facing certain challenges and uncertainties that could have significant adverse effects on our business, financial condition, liquidity and results of operations. The ability of management to appropriately address these challenges and uncertainties in a timely manner is critical to our ability to operate our business successfully.
Losses in prior years have significantly eroded stockholders’ equity and weakened our financial condition. In orderOur near-term priority is to drivereturn to profitability in the shortest timeframe possible within an appropriate risk and compliance environment. We believe our acquisition of PHH provided us with the opportunity to transform into a stronger, financial performance, we are focusingmore efficient company better able to serve our operations on mortgage servicing, on forward lending, primarily servicing portfolio recapture,customers and on our reverse mortgage business. We have significantly strengthened our cash position during 2018 through the receipt ofclients, and positioned us for a lump-sum fee payment of $279.6 million from NRZ in January 2018 in connection with our rightsreturn to mortgage servicing rights agreements.growth and profitability. See Note 8 — Rights to MSRs for further information.
On October 4, 2018, we acquired PHH Corporation (PHH). We believe this acquisition will enable the following key strategic and financial benefits:
Accelerate our transition to the Black Knight Financial Services, Inc. (Black Knight) LoanSphere MSP® servicing platform (Black Knight MSP);
Reduce fixed costs, on a combined basis, through reductions in corporate overhead and other costs;
Improve economies of scale; and,
Provide a foundation to enable the combined servicing platform to resume new business and growth activities to offset portfolio runoff.


The approval of the New York Department of Financial Services (NY DFS) for the acquisition imposed certain post-closing requirements on Ocwen, including certain reporting obligations and certain record retention and other requirements relating to the planned transfer of New York loans onto the Black Knight MSP servicing platform as well as certain requirements with respect to the management of PHH Mortgage Corporation, a licensed subsidiary of PHH. In addition, the NY DFS modified its restriction on Ocwen’s ability to acquire MSRs to allow certain acquisitions of MSRs that are boarded onto the Black Knight MSP servicing platform subject to annual portfolio growth limitations until such time as the NY DFS determines that all loans have been successfully migrated to the Black Knight MSP servicing platform and that Ocwen has developed a satisfactory infrastructure to board sizeable portfolios of MSRs. See Note 182Regulatory Requirements and Note 21 – Subsequent EventsBusiness Acquisition for additional information regarding the acquisition of PHH.
Now that we have consummated our acquisition of PHH, if we can execute on our five key initiatives, we believe we will drive stronger financial performance.
First, we must successfully execute on the integration of PHH’s business with ours, including a smooth transition onto the Black Knight Financial Services, Inc. (Black Knight) LoanSphere MSP® servicing platform. system (Black Knight MSP). From the date of acquisition through April 30, 2019, we have transferred approximately 470,000 loans to Black Knight MSP. We expect to complete the transfer of the rest of the portfolio in the second quarter of 2019.
Second, we must re-engineer our cost structure to go beyond eliminating redundant costs through the integration process. Third,Our cost re-engineering plans address organizational, process and control redesign, human capital planning, off-shore


utilization, strategic sourcing and facilities rationalization. As part of our cost re-engineering plans, we must fulfillexpect to reduce total staffing levels significantly and to close a number of our regulatory commitmentsU.S. facilities. We believe these steps are necessary in order to drive stronger financial performance and, resolvein the longer term, simplify our remaining legaloperations.
We anticipate that a substantial portion of our expense reductions, and regulatory matters on satisfactory terms. Fourth,the related re-engineering costs, will be realized in the second half of 2019 following the completion of the transition onto the Black Knight MSP servicing system and the completion of the mergers of our primary operating entities into PMC. We successfully completed the first phase of our entity mergers during the quarter, merging Homeward Residential Inc. into PMC, with PMC being the surviving corporation. We are planning to complete the merger of OLS into PMC, with PMC being the surviving corporation, during the second quarter of 2019.
Third, we must replenish our servicing portfolio through expanding our lending business and permissible MSR acquisitions that are prudent and well-executed with appropriate financial return targets. Finally,targets and return to a focus on growth. During the quarter we closed MSR acquisitions with $4.9 billion unpaid principal balance (UPB) and, as of March 31, 2019, have been awarded approximately $25.5 billion UPB in connection with acquisitions that are expected to close in the second quarter of 2019, subject to negotiation and execution of purchase documentation and satisfaction of customary closing conditions. Our goal is to maintain, at a minimum, a servicing portfolio of at least $260.0 billion in UPB.
Fourth, we must ensure that we continue to manage our balance sheet to provide a solid platform for executing on our growth and other initiatives. On March 18, 2019, we increased our Senior Secured Term Loan (SSTL) by $120.0 million, providing incremental liquidity to address maturing debt assumed in the PHH acquisition. In the second quarter, we are planning to establish financing facilities secured by existing and purchased MSRs that will initially provide up to $300.0 million in committed borrowings and fund the majority of the initial capital we believe is needed to support our 2019 growth initiatives.
Finally, we must fulfill our regulatory commitments and resolve our remaining legal and regulatory matters on satisfactory terms. Our business, operating results and financial condition have been significantly impacted in recent periods by regulatory actions against us and by significant litigation matters. Should the number or scope of regulatory or legal actions against us increase or expand or should we be unable to reach reasonable resolutions in existing regulatory and legal matters, our business, reputation, financial condition, liquidity and results of operations could be materially and adversely affected, even if we are successful in our ongoing efforts to drive stronger financial performance. See Note 1819 – Regulatory Requirements and Note 2021 – Contingencies for further information. 
Our ability to execute on our key initiatives is not certain and is dependent on the successful execution of several complex actions, including the Black Knight MSP conversion, entity mergers, U.S. facilities consolidation and organizational redesign and headcount reductions, as well as the absence of significant unforeseen costs, including regulatory or legal costs, that could negatively impact our cost re-engineering efforts. There can be no assurances that the desired strategic and financial benefits of these actions will be realized.
Regarding the current maturities of our borrowings, as of September 30, 2018March 31, 2019 we have approximately $520.4$720.4 million of debt outstanding under facilities coming due in the next 12 months. Portions of our match funded facilities and all of our mortgage loan warehouse facilities have 364-day terms consistent with market practice. We have historically renewed these facilities on or before their expiration in the ordinary course of financing our business. We expect to renew, replace or extend all such borrowings to the extent necessary to finance our business on or prior to their respective maturities consistent with our historical experience.
Our debt agreements contain various qualitative and quantitative events of default provisions that include, among other things, noncompliance with covenants, breach of representations, or the occurrence of a material adverse change. If a lender were to allege an event of default and we are unable to avoid, remedy or secure a waiver of such alleged default, we could be subject to adverse actions by our lenders that could have a material adverse impact on us. In addition, OLS, HomewardPMC and Liberty are parties to seller/servicer agreements and/or subject to guidelines and regulations (collectively, seller/servicer obligations) with one or more of the GSEs, the Department of Housing and Urban Development (HUD), FHA, VA and Ginnie Mae. To the extent these requirements are not met or waived, the applicable agency may, at its option, utilize a variety of remedies including requirements to provide certain information or take actions at the direction of the applicable agency, requirements to deposit funds as security for our obligations, sanctions, suspension or even termination of approved seller/servicer status, which would prohibit future originations or securitizations of forward or reverse mortgage loans or servicing for the applicable agency. Any of these actions could have a material adverse impact on us. See Note 1113 – Borrowings, Note 1819 – Regulatory Requirements and Note 2021 – Contingencies for further information.
Basis of Presentation
The accompanying unaudited consolidated financial statements have been prepared in conformity with the instructions of the Securities and Exchange Commission (SEC) to Form 10-Q and SEC Regulation S-X, Article 10, Rule 10-01 for interim


financial statements. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America (GAAP) for complete financial statements. In our opinion, the accompanying unaudited consolidated financial statements contain all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation. The results of operations and other data for the three and nine months ended September 30, 2018March 31, 2019 are not necessarily indicative of the results that may be expected for any other interim period or for the year ending December 31, 2018.2019. The unaudited consolidated financial statements presented herein should be read in conjunction with the audited consolidated financial statements and related notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2017.2018.
Use of Estimates and Assumptions
The preparation of financial statements in conformity with GAAP requires that management make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the


date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Such estimates and assumptions include, but are not limited to, those that relate to fair value measurements, income taxes, the provision for potential losses that may arise from litigation proceedings, and our going concern evaluation. In developing estimates and assumptions, management uses all available information; however, actual results could materially differ from those estimates and assumptions.
Reclassifications
Within the expensesOther income (expense) section of the unaudited statement of operations for the three and nine months ended September 30, 2017,March 31, 2018, we reclassified impairment charges and fair value gains and lossesGain on sale of mortgage servicing rights, (MSRs), both previously included in the Servicing and origination line item, and Amortizationnet of MSRs$1.0 million to a new line item titled MSR valuation adjustments, net.
As a result of our adoption on January 1, 2018 of Financial Accounting Standards Board (FASB) Accounting Standards Update (ASU) 2016-18, Statement of Cash Flows (Topic 230) - Restricted Cash, debt service accounts and other restricted cash which are included in Other, assets on the consolidated balance sheets have been classified as Cash and restricted cash in our consolidated statements of cash flows. Our revision of the unaudited consolidated statement of cash flows for the nine months ended September 30, 2017net to conform to the new standard resulted in an increase in net cash provided by operating activities of $4.2 million (Decrease in receivables and other assets, net line item is higher as revised).current year presentation.
Certain amounts in the unaudited consolidated statement of cash flows for the ninethree months ended September 30, 2017March 31, 2018 have been reclassified to conform to the current year presentation as follows:
Within the Cash flows from operating activities section, we reclassified Amortization of MSRs, Loss on valuationdebt issuance costs of MSRs, at fair value, and Impairment of MSRs to a new line item (MSR valuation adjustments, net). In addition, we reclassified Realized and unrealized gains on derivative financial instruments$0.7 million to Other, net.
Within the Cash flows from financing activities section, we reclassified Paymentrepayments of debt issuance coststhe SSTL of $4.2 million from Repayment of mortgage loan warehouse facilities and other secured borrowings to Other, net.a new separate line item (Repayment of SSTL borrowings).
These reclassifications had no impact on our consolidated cash flows from operating, investing or financing activities.
Recently Adopted Accounting Standards
Revenue from Contracts with CustomersLeases (Accounting Standards Update (ASU) 2014-09)
This2016-02, ASU clarifies the principles for recognizing revenue2018-10, ASU 2018-11 and creates a common revenue standard. Under this ASU an entity will recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. An entity will recognize revenue through a five-step process. The guidance in this standard does not apply to financial instruments and other contractual rights or obligations within the scope of Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC) Topic 860, Transfers and Servicing, among other ASC topics. As a result, our adoption of this standard on a modified retrospective basis on January 1, 2018 did not have a material impact on our consolidated financial statements.
Financial Instruments: Recognition and Measurement of Financial Assets and Financial Liabilities (ASU 2016-01)
This ASU provides users with more useful information regarding the recognition, measurement, presentation, and disclosure of financial instruments and also improves the accounting model to better meet the requirements of today’s complex economic environment. Most changes in this ASU require the same information, but some changes revise the geography of that information on the financial statements. Our adoption of this standard on January 1, 2018 did not have a material impact on our consolidated financial statements.
Statement of Cash Flows: Classification of Certain Cash Receipts and Cash Payments (ASU 2016-15)
This ASU clarifies how certain cash receipts and cash payments are presented and classified in the statement of cash flows under FASB ASC Topic 230, Statement of Cash Flows (ASC 230). Our adoption of this standard on January 1, 2018 did not have a material impact on our consolidated financial statements.
Income Taxes: Intra-Entity Transfers of Assets Other Than Inventory (ASU 2016-16)2019-01)
This ASU requires an entity to recognize the income tax consequences of intra-entity transfers of assets other than inventory when the transfer occurs. Previously, recognition of current and deferred income taxes for an intra-entity transfer was prohibited until the asset had been sold to an outside party. We adopted this standard on a modified retrospective basis on January 1, 2018 by recording a cumulative-effect reduction of $5.6 million to retained earnings.
Statement of Cash Flows: Restricted Cash (ASU 2016-18)
This ASU clarifies how changes in restricted cash are classified and presented in the statement of cash flows under ASC 230. This standard requires that a statement of cash flows explain the change during the period in the total of cash, cash


equivalents, and amounts generally described as restricted cash or restricted cash equivalents. Our adoption of this standard on January 1, 2018 did not have a material impact on our consolidated financial statements. The amendments in this update have been applied using a retrospective transition method to each period presented. We have revised the unaudited consolidated statement of cash flows for the nine months ended September 30, 2017 to conform to the new standard.
Business Combinations: Clarifying the Definition of a Business (ASU 2017-01)
This ASU clarifies the definition of a business with the objective of adding guidance to assist entities with evaluating whether transactions should be accounted for as acquisitions or disposals of assets or businesses. Our adoption of this standard on January 1, 2018 did not have a material impact on our consolidated financial statements.
Compensation: Stock Compensation (ASU 2017-09)
This ASU reduces both diversity in practice as well as cost and complexity when applying the modification accounting guidance in FASB ASC Topic 718, Compensation -- Stock Compensation, to a change to the terms or conditions of a share-based payment award. Our adoption of this standard on January 1, 2018 did not have a material impact on our consolidated financial statements.

Financial Instruments: Technical Corrections and Improvements to Financial Instruments - Overall (Subtopic 825-10) (ASU 2018-03)
This ASU provides clarification of areas in ASU 2016-01 by improving the measurement and reporting of certain financial assets and liabilities. Our adoption of this standard on July 1, 2018 did not have a material impact on our consolidated financial statements.
Income Taxes: Amendments to SEC Paragraphs Pursuant to SEC Staff Accounting Bulletin No. 118 (ASU 2018-05)
This ASU adds various SEC paragraphs pursuant to the issuance of SEC Staff Accounting Bulletin No. 118 (SAB 118), which provides guidance for companies that are not able to complete their accounting for the income tax effects of the Tax Cuts and Jobs Act (Tax Act) in the period of enactment. We adopted the now codified guidance in SAB 118 as of December 31, 2017 and continue to rely on the guidance in these interim financial statements.
Accounting Standards Issued but Not Yet Adopted
Leases (ASU 2016-02)
This ASU will require a lessee to recognize right-of-use (ROU) assets and lease liabilities for leases with lease terms of more than 12 months,on the balance sheet, regardless of whether the lease is classified as a finance or operating lease. Additional disclosures of the amount, timing and uncertainty of cash flows arising from leases will be required. In July 2018, the FASB amended this guidance by issuing ASU 2018-10, Codification Improvements to Topic 842, Leases and ASU 2018-11, Leases (Topic 842): Targeted Improvements which provides clarification and further guidance on areas identified as potential implementation issues, as well as providing for an additional optional transition method to allow initial application of
We adopted the new leasing guidance aton January 1, 2019, and we elected practical expedients permitted by the new standard which provided us transition relief when assessing leases that commenced prior to the adoption date, including determining whether existing contracts are or contain leases, the classification of such leases as operating or financing, and the accounting for initial direct costs.


The adoption resulted in the recognition of a cumulative-effect adjustment to the opening balance of retainedRetained earnings, in the period of adoption.
These standards will be effective for us on January 1, 2019, with early application permitted. At adoption, we expect to apply the new transition method provided for in ASU 2018-11. While we are continuing to evaluate the effects that this guidance will have on our financial statements, we have determined it will result in the recognition of certaina gross ROU asset and lease liability, and the reclassification of existing balances for our leases as follows:
 
Balances as of December 31, 2018 (1)
Recognition of Gross ROU Asset and Lease LiabilityReclassification of Existing BalancesBalances
January 1, 2019 after Transition Adjustments (2)
Premises and Equipment:    
Right-of-use assets$
$66,231
$(21,438)$44,793
Other Assets:    
Prepaid expenses (rent)977

(977)
Other Liabilities:    
Liability for lease abandonments and deferred rent(5,498)
5,498

Lease liability
(66,247)977
65,270
Liabilities related to discontinued operations:    
Liability for lease abandonments (3)(15,940)
15,940

Retained Earnings:    
Cumulative effect of adopting ASU 2016-02
16

16
(1)Represents amounts related to leases impacted by the adoption of this ASU that were included in our December 31, 2018 consolidated balance sheet.
(2)ROU assets as of January 1, 2019 after transition adjustments includes $30.4 million related to premises located in the U.S., $13.6 million related to premises located in India and the Philippines, and $0.7 million related to equipment.
(3)Represents lease impairments recognized by PHH prior to the acquisition.
Our leases include non-cancelable operating leases as right-of-usefor premises and equipment with maturities extending to 2025, exclusive of renewal option periods. At lease commencement date, we estimate the ROU assets and lease liability at present value using our estimated incremental borrowing rate of 7.5%. We elected to recognize ROU assets and lease liabilities that arise from short-term leases. A maturity analysis of our lease liability as of March 31, 2019 is summarized as follows:
Annual obligation for the twelve months ended March 31,  
2020 $17,914
2021 16,227
2022 15,467
2023 11,431
2024 2,400
Thereafter 1,235
  64,674
Less: Adjustment to present value (4,617)
Total minimum lease payments, net $60,057
Restricted cash includes a $23.2 million deposit as collateral for an irrevocable standby letter of credit issued in connection with one of our leased facilities. This letter of credit requirement under the consolidated balance sheet, but we doterms of the lease agreement is primarily the result of PHH not anticipate thatmeeting certain credit rating criteria prior to the impactacquisition. The required amount of the letter of credit will be material.reduced each month beginning in January 2021 through the lease expiration on December 31, 2022.
Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments (ASU 2016-13)
This ASU will require timelier recording of credit losses on loans and other financial instruments. This standard aligns the accounting with the economics of lending by requiring banks and other lending institutions to immediately record the full amount of credit losses that are expected in their loan portfolios. The new guidance requires an organization to measure all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. This standard requires enhanced disclosures relatedSubsequent to the significant estimatesadoption, we amortize the balance of the ROU assets and judgments usedinterest on the lease liability and report in estimating credit losses,Occupancy and equipment expense on our unaudited consolidated statements of operations. Our lease liability is reduced as well as the credit quality and underwriting standards of an organization’s portfolio. Additionally, the new guidance amends the accounting for credit losseswe make cash payments on available-for-sale debt securities and purchased financialour lease obligations. Our ROU lease assets with credit deterioration. This standard will be effectiveevaluated for us on January 1, 2020,impairment, in accordance with early application permitted. We are currently evaluating the effect of adopting this standard.
Receivables: Nonrefundable FeesASC 360, Premises and Other Costs (ASU 2017-08)
This ASU amends the amortization period for certain purchased callable debt securities heldEquipment, at a premium. This standard shortens the amortization period for the premium to the earliest call date, rather than generally amortizing the premium as aneach reporting date.


adjustment
Note 2 – Business Acquisition
On October 4, 2018, we completed our acquisition of yield over the contractual lifePHH, a non-bank servicer with established servicing and origination recapture capabilities. As a result of the instrument. This standard will be effectiveacquisition, PHH became a wholly owned subsidiary of Ocwen.
The acquisition has been accounted for usunder the acquisition method of accounting pursuant to ASC 805, Business Combinations. Assets acquired and liabilities assumed are recorded at their fair value as of the date of acquisition based on management’s estimates using currently available information. The results of PHH operations are included in Ocwen’s consolidated statements of operations from the date of acquisition. For U.S. income tax purposes, the acquisition of PHH is treated as a stock purchase.
Purchase Price Allocation
The purchase price allocation provided in the table below reflects the fair value of assets acquired and liabilities assumed in the acquisition of PHH, with the excess of total identifiable net assets over total consideration paid recorded as a bargain purchase gain. Independent valuation specialists conducted analyses to assist management in determining the fair value of certain acquired assets and assumed liabilities. Management is responsible for these third-party valuations and appraisals. The methodologies that we use and key assumptions that we made to estimate the fair value of the acquired assets and assumed debt are described in Note 5 – Fair Value.
In a business combination, the initial allocation of the purchase price is considered preliminary and therefore subject to change until the end of the measurement period (not to exceed one year from the acquisition date). Because the measurement period is still open, certain fair value estimates may change once all information necessary to make a final fair value assessment has been received.
Purchase Price AllocationOctober 4, 2018 Adjustments Revised
Cash$423,088
 $
 $423,088
Restricted cash38,813
 
 38,813
Mortgage servicing rights518,127
 
 518,127
Advances, net96,163
 
 96,163
Loans held for sale42,324
 358
 42,682
Receivables, net46,838
 
 46,838
Premises and equipment, net15,203
 
 15,203
Real estate owned3,289
 
 3,289
Other assets6,293
 
 6,293
Assets related to discontinued operations2,017
 
 2,017
Financing liabilities (MSRs pledged, at fair value)(481,020) 
 (481,020)
Other secured borrowings, net(27,594) 
 (27,594)
Senior notes, net (Senior unsecured notes)(120,624) 
 (120,624)
Accrued legal fees and settlements(9,960) 
 (9,960)
Other accrued expenses(36,889) 
 (36,889)
Loan repurchase and indemnification liability(27,736) 
 (27,736)
Unfunded pension liability(9,815) 
 (9,815)
Other liabilities(34,131) (643) (34,774)
Liabilities related to discontinued operations(21,954) 
 (21,954)
Total identifiable net assets422,432
 (285) 422,147
Total consideration paid to seller(358,396) 
 (358,396)
Bargain purchase gain$64,036
 $(285) $63,751
We acquired tax attributes, including the estimated future tax benefit of U.S. federal net operating losses (NOLs) valued at $30.2 million, state NOLs valued at $50.3 million and state tax credits of $9.2 million on the acquisition date. All of the acquired tax attributes were fully offset by a valuation allowance. All of these attributes are subject to annual limitations with regard to future utilization under Sections 382 and 383 of the Internal Revenue Code or the comparable provisions of state law. Accordingly, as of December 31, 2018, Ocwen combined had U.S. federal NOLs valued at $58.2 million, USVI NOLs valued at $3.1 million, state NOLs valued at $50.3 million and state tax credits of $9.2 million, all of which were fully offset by a valuation allowance. All of these attributes are subject to the provisions of Sections 382 and 383 of the Internal Revenue Code


or the comparable provisions of foreign and state law. All of the attributes are subject to further potential annual limitations in the event of additional ownership changes in the future. 
Pro Forma Results of Operations
The pro forma consolidated results presented below are not indicative of what Ocwen’s consolidated results would have been had we completed the acquisition on the date indicated due to a number of factors, including but not limited to expected reductions in servicing, origination and overhead costs through the realization of targeted cost synergies and improved economies of scale, the impact of incremental costs to integrate the two companies and differences in servicing practices and cost structures between Ocwen and PHH. In addition, the pro forma consolidated results do not purport to project combined future operating results of Ocwen and PHH nor do they reflect the expected realization of any cost savings associated with the acquisition of PHH.
The following table presents supplemental pro forma information for Ocwen for the three months ended March 31, 2018 as if the PHH Acquisition occurred on January 1, 2019. We do not anticipate that our adoption2017. Pro forma adjustments include:
Fair value adjustments include a reduction of this standard will have$5.7 million to conform the accounting for MSRs to the valuation policies of Ocwen related to acquired MSRs;
Adjust interest expense for a materialtotal net impact of $2.3 million. The pro forma adjustment primarily pertains to fair value adjustments of $2.6 million related to the assumed MSR secured liability using valuation assumptions consistent with Ocwen's methodology;
Report the bargain purchase gain of $64.0 million as if the acquisition had occurred in 2017 rather than 2018;
Report Ocwen and PHH acquisition-related charges of $3.7 million for professional services as if they had been incurred in 2017 rather than 2018;
Adjust depreciation expense to amortize internally developed software acquired from PHH on our consolidated financial statements.a straight-line basis for the years presented based on a useful life of three years;
Adjust revenue for a total net impact of $33.9 million which primarily includes increasing servicing and subservicing fees by $44.8 million to gross up activity related to PHH MSRs sold accounted for as secured borrowings, and reclassifying $12.4 million to MSR valuation adjustments, net in expenses, consistent with Ocwen’s presentation. The offset to these adjustments are expenses, interest income and interest expense, with no net effect on earnings.
Income Statement - Reporting Comprehensive Income: Reclassificationtax benefit of Certain Tax Effects from Accumulated Other Comprehensive Income (ASU 2018-02)
This ASU provides entities with an option to reclassify stranded tax effects within accumulated other comprehensive income to retained earnings in each period in which the effect$0.9 million based on management’s estimate of the change inblended applicable statutory tax rates and observing the U.S. federal corporatecontinued need for a valuation allowance. The net income tax rate inbenefit recorded as a result of pro forma adjustments represents lower current federal tax under the new base erosion and anti-abuse tax (BEAT) provision of the 2017 Tax Cuts and Jobs Act (or portion thereof) is recorded. This standard will be effective for us on(Tax Act) assuming Ocwen and PHH would file a consolidated federal tax return beginning January 1, 2019. We do not anticipate that our adoption of this standard will have a material impact on our consolidated financial statements.
Codification Improvements (ASU 2018-09)
This ASU amends multiple codification Topics.2017.  The transition and effective date guidance is based onpro forma tax adjustments contemplate the facts and circumstances of each amendment. While someeffects of the amendmentsTax Act.
Revenues$344,522
Net loss from continuing operations$(11,201)
Note 3 – Cost Re-engineering Plan
In February 2019, we announced our intention to execute cost re-engineering opportunities in this ASU do not require transition guidanceorder to drive stronger financial performance and, were effective upon issuance of this ASU, many of the amendments in this ASU have transition guidance with an effective date of January 1, 2019. We do not anticipate that our adoption of this standard will have a material impact on our consolidated financial statements.
Fair Value Measurement: Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement (ASU 2018-13)
This ASU modifies the disclosure requirements on fair value measurements in FASB ASC Topic 820, Fair Value Measurement. The main provisions in this update include removal of the following disclosure requirements from this ASC: 1) the amount of and reasons for transfers between Level 1 and Level 2 of the fair value hierarchy, 2) the policy for timing of transfers between levels and 3) the valuation processes for Level 3 fair value measurements. This standard adds disclosure requirements to report the changes in unrealized gains and losses for the period included in other comprehensive income for recurring Level 3 fair value measurements held at the end of the reporting period, and for certain unobservable inputs an entity may disclose other quantitative information in lieu of the weighted average if the entity determines that other quantitative information would be a more reasonable and rational method to reflect the distribution of unobservable inputs used to develop Level 3 fair value measurements.
This standard will be effective for us on January 1, 2020, with early application permitted on any removed or modified disclosures and to be applied prospectively for only the most recent interim or annual period presented in the initial fiscal year of adoption,longer term, simplify our operations. Our cost re-engineering plans extend beyond eliminating redundant costs through the integration process and address organizational, process and control redesign, human capital planning, off-shore utilization, strategic sourcing and facilities rationalization. Costs estimated for this plan include severance, retention and other incentive awards, facilities-related costs and other costs to allow a delayed adoption ofexecute the additional disclosures until the effective date. We are currently evaluating the effect of adopting this standard.reorganization.
Intangibles - Goodwill and Other - Internal-Use Software: Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (ASU 2018-15)
This ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement thatThe following is a service contract with the requirements for capitalizing implementation costssummary of expenses incurred to develop or obtain internal-use software (and hosting arrangements that includeto-date, including an internal use software license). The accounting for the service elementestimate of a hosting arrangement that is a service contract is not affected by the amendments in this ASU. The amendments in this ASU require an entity (customer) in a hosting arrangement that is a service contract to follow the guidance to determine which implementation costs to capitalize as an asset related to the service contractremaining and which costs to expense. The amendments in this ASU require the entity (customer) to expense the capitalized implementation costs of a hosting arrangement that is a service contract over the term of the hosting arrangement. The amendments in this ASU also require the entity to present the expense related to the capitalized implementation costs in the same line item in the statement of operations as the fees associated with the hosting element (service) of the arrangement and classify payments for capitalized implementation costs in the statement of cash flows in the same manner as payments made for fees associated with the hosting element.total plan costs:
This standard will be effective for us on January 1, 2020, with early adoption permitted, including adoption in any interim period. The amendments in this ASU should be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. We are currently evaluating the effect of adopting this standard.
SEC Simplifies and Updates Disclosure Requirements (US 2018-21)
In August 2018, the SEC adopted the final rule under SEC Release No. 33-10532, Disclosure Update and Simplification, to eliminate, modify, or integrate into other SEC requirements certain disclosure rules. The amendments eliminate the following:
Redundant and duplicative requirements, which require substantially similar disclosures as GAAP, IFRS, or other SEC disclosure requirements;
 Three Months Ended March 31, 2019
 Employee-related Facility-related Other Total
Costs incurred in current year:       
First quarter (1)$19,163
 $
 $2,973
 $22,136
Estimate of remaining costs (2)20,837
 7,000
 15,027
 42,864
Total plan costs$40,000
 $7,000
 $18,000
 $65,000


(1)The above expenses were all incurred within the Corporate Items and Other segment. Employee-related costs and facility-related costs are reported in Compensation and benefits expense and Occupancy and equipment expense, respectively, in the unaudited consolidated statements of operations.
(2)We expect to incur the remaining plan costs within the year ending December 31, 2019.
Overlapping requirements, which are related to, but not the same as GAAP, IFRS, or other SEC disclosure requirements - including the eliminationThe following table provides a summary of the ratio of earnings to fixed charges;
Outdated requirements, which have become obsolete as a resultaggregate activity of the passage of time or changes inliability for the regulatory, business, or technological environment; andre-engineering plan costs:
Superseded requirements, which are inconsistent with recent legislation, more recently updated SEC disclosure requirements, or more recently updated GAAP.
In addition, the amendments expanded the disclosure requirements on the analysis of stockholders' equity for interim financial statements. Under the amendments, an analysis of changes in each caption of stockholders' equity presented in the balance sheet must be provided in a note or separate statement. The analysis should present a reconciliation of the beginning balance to the ending balance of each period for which a statement of comprehensive income is required to be filed. This final rule will become effective on November 5, 2018. We are currently evaluating the impact on our consolidated financial statements.
 Three Months Ended March 31, 2019
 Employee-related Facility-related Other Total
Beginning balance$
 $
 $
 $
Charges19,163
 
 2,973
 22,136
Payments(2,600) 
 (1,747) (4,347)
Ending balance$16,563
 $
 $1,226
 $17,789
Note 24 – Securitizations and Variable Interest Entities
We securitize, sell and service forward and reverse residential mortgage loans and regularly transfer financial assets in connection with asset-backed financing arrangements. We have aggregated these securitizations and asset-backed financing arrangements into threetwo groups: (1) securitizations of residential mortgage loans and (2) financings of advances and (3) financings of automotive dealer financing notes.advances.
We have determined that the special purpose entities (SPEs) created in connection with our match funded advance financing facilities are variable interest entities (VIEs) for which we are the primary beneficiary.
From time to time, we may acquire beneficial interests issued in connection with mortgage-backed securitizations where we may also be the master and or primary servicer. These beneficial interests consist of subordinate and residual interests acquired from third-parties in market transactions. We consolidate the VIE when we conclude we are the primary beneficiary.
Securitizations of Residential Mortgage Loans
We securitize forward and reverse residential mortgage loans involving the GSEs and loans insured by the FHA or VA through Ginnie Mae. To the extent we retain the right to service these loans, we receive servicing fees based upon the securitized loan balances and certain ancillary fees, all of which are reported in Servicing and subservicing fees in the unaudited consolidated statements of operations.
Transfers of Forward Loans
We sell or securitize forward loans that we originate or purchasedpurchase from third parties, generally in the form of mortgage-backed securities guaranteed by the GSEs or Ginnie Mae. Securitization typically occurs within 30 days of loan closing or purchase. We act only as a fiduciary and do not have a variable interest in the securitization trusts. As a result, we account for these transactions as sales upon transfer.
The following table presents a summary of cash flows received from and paid to securitization trusts related to transfers accounted for as sales that were outstanding:
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
Proceeds received from securitizations$282,507
 $687,502
 $998,204
 $2,711,651
$242,960
 $377,499
Servicing fees collected9,808
 10,300
 30,233
 30,250
15,918
 10,348
Purchases of previously transferred assets, net of claims reimbursed(1,507) (1,234) (4,336) (3,958)(904) (2,170)
$290,808
 $696,568
 $1,024,101
 $2,737,943
$257,974
 $385,677
In connection with these transfers, we retained MSRs of $1.4$0.8 million and $5.9 million, and $3.6 million and $18.6$2.4 million during the three and nine months ended September 30,March 31, 2019 and 2018, and 2017, respectively, which are reported in Gain on loans held for sale, net in the unaudited consolidated statements of operations. See Note 46 – Loans Held for Sale for additional information regarding gains or losses on the transfer of loans held for sale.
Certain obligations arise from the agreements associated with our transfers of loans. Under these agreements, we may be obligated to repurchase the loans, or otherwise indemnify or reimburse the investor or insurerguarantor for losses incurred due to material breach of contractual representations and warranties.


The following table presents the carrying amounts of our assets that relate to our continuing involvement with forward loans that we have transferred with servicing rights retained as well as an estimate of our maximum exposure to loss including the unpaid principal balance (UPB)UPB of the transferred loans:
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Carrying value of assets      
MSRs, at fair value$111,586
 $227
$123,448
 $132,774
MSRs, at amortized cost
 97,832
Advances and match funded advances61,500
 57,636
150,136
 138,679
UPB of loans transferred11,118,533
 12,077,635
UPB of loans transferred (1)15,147,575
 15,600,971
Maximum exposure to loss$11,291,619
 $12,233,330
$15,421,159
 $15,872,424

(1)Represents UPB of loans we transferred for which we continue to act as servicer or subservicer. Our maximum exposure to loss from transferred loans cannot be estimated because we do not service all of the loans for which we have provided representations and warranties.
At September 30, 2018March 31, 2019 and December 31, 2017, 7.4%2018, 8.1% and 8.9%8.3%, respectively, of the transferred residential loans that we service were 60 days or more past due.
Transfers of Reverse Mortgages
We pool HECM loans into HMBS that we sell into the secondary market with servicing rights retained or we sell the loans to third parties with servicing rights released. We have determined that loan transfers in the HMBS program do not meet the definition of a participating interest because of the servicing requirements in the product that require the issuer/servicer to absorb some level of interest rate risk, cash flow timing risk and incidental credit risk. As a result, the transfers of the HECM loans do not qualify for sale accounting, and therefore, we account for these transfers as financings. Under this accounting treatment, the HECM loans are classified as Loans held for investment, at fair value, on our unaudited consolidated balance sheets. Holders of participating interests in the HMBS have no recourse against the assets of Ocwen, except with respect to standard representations and warranties and our contractual obligation to service the HECM loans and the HMBS. The changes in fair value of the HECM loans and HMBS-related borrowings are included in Other revenue, net in our unaudited consolidated statements of operations.
At September 30, 2018March 31, 2019 and December 31, 2017,2018, Loans held for investment included $78.1$70.4 million and $83.8$68.4 million, respectively, of originated loans which had not yet been pledged as collateral. See Note 35 – Fair Value and Note 1113 – Borrowings for additional information on HMBS-related borrowings and Loans held for investment.information.
Financings of Advances
Match funded advances result from our transfers of residential loan servicing advances to SPEs in exchange for cash. We consolidate these SPEs because we have determined that Ocwen is the primary beneficiary of the SPE. These SPEs issue debt supported by collections on the transferred advances, and we refer to this debt as Match funded liabilities.
We make transfers to these SPEs in accordance with the terms of our advance financing facility agreements. Debt service accounts require us to remit collections on pledged advances to the trustee within two days of receipt. Collected funds that are not applied to reduce the related match funded debt until the payment dates specified in the indenture are classified as debt service accounts within Other assetsRestricted cash in our unaudited consolidated balance sheets. The balances also include amounts that have been set aside from the proceeds of our match funded advance facilities to provide for possible shortfalls in the funds available to pay certain expenses and interest, as well as amounts set aside as required by our warehouse facilities as security for our obligations under the related agreements. The funds are held in interest earning accounts and those amounts related to match funded facilities are held in the name of the SPE created in connection with the facility.
We classify the transferred advances on our unaudited consolidated balance sheets as a component of Match funded assetsadvances and the related liabilities as Match funded liabilities. The SPEs use collections of the pledged advances to repay principal and interest and to pay the expenses of the SPE. Holders of the debt issued by these entities have recourse only to the assets of the SPE for satisfaction of the debt. The assets and liabilities of the advance financing SPEs are comprised solely of Match funded advances, Debt service accounts, Match funded liabilities and amounts due to affiliates. Amounts due to affiliates are eliminated in consolidation in our unaudited consolidated balance sheets.
Mortgage-Backed Securitizations
The table below presents the carrying value and classification of the assets and liabilities of two consolidated mortgage-backed securitization trusts included in our unaudited consolidated balance sheets as a result of residual securities issued by the trust that we acquired during 2018.


 March 31, 2019 December 31, 2018
Loans held for investment, at fair value - Restricted for securitization investors$26,237
 $26,520
Financing liability - Owed to securitization investors, at fair value24,562
 24,815
We have concluded we are the primary beneficiary of certain residential mortgage-backed securitizations as a result of beneficial interests consisting of residual securities, which expose us to the expected losses and residual returns of the trust, and our role as master servicer, where we have the ability to direct the activities that most significantly impact the performance of the trust.
The table below presents the carrying value and classification of the assets and liabilities of two consolidated mortgage-backed securitization trusts included in our unaudited consolidated balance sheet at September 30, 2018 as a result of residual securities issued by the trust that we acquired during the third quarter of 2018.


Loans held for investment, at fair value - Restricted for securitization investors$28,373
Financing liability - Owed to securitization investors, at fair value26,643
Upon consolidation of the securitization trusts, we elected to apply the measurement alternative to ASC Topic 820, Fair Value Measurement for collateralized financing entities. The measurement alternative requires a reporting entity to use the more observable of the fair value of the financial assets or the financial liabilities to measure both the financial assets and the financial liabilities of the entity. We determined that the fair value of the loans held by the trusts is more observable than the fair value of the debt certificates issued by the trusts. Through the application of the measurement alternative, the fair value of the financial liabilities of the trusts are measured as the difference between the fair value of the financial assets and the fair value of our investment in the residual securities of the trusts.
Holders of the debt issued by these entities have recourse only to the assets of the SPE for satisfaction of the debt and have no recourse against the assets of Ocwen. Similarly, the general creditors of Ocwen have no claim on the assets of the trusts. Our exposure to loss as a result of our continuing involvement is limited to the carrying values of our investments in the residual securities of the trusts, our MSRs and related advances. At September 30, 2018,March 31, 2019, MSRs of $0.2 million and our $1.7 million investment in the residual securities of the trusts were eliminated in consolidation. Advances outstanding at September 30, 2018March 31, 2019 were $1.2 million.
Financings of Automotive Dealer Financing Notes
Match funded automotive dealer financing notes resulted from our transfers of short-term, inventory-secured loans to car dealers to an SPE in exchange for cash. We consolidated this SPE because we determined that Ocwen is the primary beneficiary of the SPE. In January 2018, we decided to exit the independent used car dealer floor plan lending business conducted through Automotive Capital Services, Inc. (ACS). We made transfers to the SPE in accordance with the terms of the automotive capital asset receivables financing facility agreement, which we terminated in January 2018 in connection with our decision to exit the business. We classified the transferred loans on our consolidated balance sheets as a component of Match funded assets and the related liabilities as Match funded liabilities. Holders of the debt issued by the SPE had recourse only to the assets of the SPE for satisfaction of the debt.
Note 35 – Fair Value
Fair value is estimated based on a hierarchy that maximizes the use of observable inputs and minimizes the use of unobservable inputs. Observable inputs are inputs that reflect the assumptions that market participants would use in pricing the asset or liability developed based on market data obtained from sources independent of the reporting entity. Unobservable inputs are inputs that reflect the reporting entity’s own assumptions about the assumptions market participants would use in pricing the asset or liability developed based on the best information available in the circumstances. The fair value hierarchy prioritizes the inputs to valuation techniques into three broad levels whereby the highest priority is given to Level 1 inputs and the lowest to Level 3 inputs.
Level 1:Quoted prices (unadjusted) in active markets for identical assets or liabilities that the reporting entity can access at the measurement date.
Level 2:Inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly.
Level 3:Unobservable inputs for the asset or liability.
We classify assets in their entirety based on the lowest level of input that is significant to the fair value measurement.
We have elected to fair value future draw commitments for HECM loans purchased or originated after December 31, 2018. The estimated fair value is included in Loans held for investment on our unaudited consolidated balance sheets with changes in fair value recognized in Other revenue, net in our unaudited consolidated statements of operations. The value of future draw commitments for HECM loans purchased or originated before January 1, 2019 will be recognized over time as such future draws are securitized or sold.
The carrying amounts and the estimated fair values of our financial instruments and certain of our nonfinancial assets measured at fair value on a recurring or non-recurring basis or disclosed, but not carried,measured, at fair value are as follows:
  September 30, 2018 December 31, 2017  March 31, 2019 December 31, 2018
Level Carrying Value Fair Value Carrying Value Fair ValueLevel Carrying Value Fair Value Carrying Value Fair Value
Financial assets   
  
  
  
   
  
  
  
Loans held for sale                
Loans held for sale, at fair value (a)2 $145,417
 $145,417
 $214,262
 $214,262
2 $153,140
 $153,140
 $176,525
 $176,525
Loans held for sale, at lower of cost or fair value (b)3 72,019
 72,019
 24,096
 24,096
3 69,547
 69,547
 66,097
 66,097
Total Loans held for sale 217,436
 217,436
 238,358
 238,358
 $222,687
 $222,687
 $242,622
 $242,622
        


  September 30, 2018 December 31, 2017  March 31, 2019 December 31, 2018
Level Carrying Value Fair Value Carrying Value Fair ValueLevel Carrying Value Fair Value Carrying Value Fair Value
Loans held for investment, at fair value        
        
Loans held for investment        
Loans held for investment - Reverse mortgages (a)3 5,279,187
 5,279,187
 4,715,831
 4,715,831
3 $5,726,917
 $5,726,917
 $5,472,199
 $5,472,199
Loans held for investment - Restricted for securitization investors (a)3 28,373
 28,373
 
 
3 26,237
 26,237
 26,520
 26,520
Total loans held for investment 5,307,560
 5,307,560
 4,715,831
 4,715,831
 $5,753,154
 $5,753,154
 $5,498,719
 $5,498,719
                
Advances (including match funded) (c)3 1,101,104
 1,101,104
 1,356,393
 1,356,393
3 $1,094,080
 $1,094,080
 $1,186,676
 $1,186,676
Automotive dealer financing notes (including match funded) (c)3 
 
 32,757
 32,590
Receivables, net (c)3 155,937
 155,937
 199,529
 199,529
3 197,043
 197,043
 198,262
 198,262
Mortgage-backed securities, at fair value (a)3 1,670
 1,670
 1,592
 1,592
Mortgage-backed securities (a)3 1,786
 1,786
 1,502
 1,502
U.S. Treasury notes (a)1 1,059
 1,059
 1,567
 1,567
1 1,068
 1,068
 1,064
 1,064
Corporate bonds (a)2 446
 446
 450
 450
                
Financial liabilities:   
  
  
  
   
  
  
  
Match funded liabilities (c)3 $714,246
 $710,303
 $998,618
 $992,698
3 $649,384
 $649,121
 $778,284
 $776,485
Financing liabilities:                
HMBS-related borrowings, at fair value (a)3 5,184,227
 5,184,227
 4,601,556
 4,601,556
Financing liability - MSRs pledged, at fair value (a)3 620,199
 620,199
 508,291
 508,291
Financing liability - Owed to securitization investors, at fair value (a)3 26,643
 26,643
 
 
HMBS-related borrowings (a)3 $5,614,688
 $5,614,688
 $5,380,448
 $5,380,448
Financing liability - MSRs pledged (a)3 951,216
 951,216
 1,032,856
 1,032,856
Financing liability - Owed to securitization investors (a)3 24,562
 24,562
 24,815
 24,815
Other (c)3 72,477
 57,984
 85,227
 65,202
3 67,920
 51,980
 69,942
 53,570
Total Financing liabilities $5,903,546
 $5,889,053
 $5,195,074
 $5,175,049
 $6,658,386
 $6,642,446
 $6,508,061
 $6,491,689
Other secured borrowings:                
Senior secured term loan (c) (d)2 230,295
 236,866
 290,068
 299,741
2 $338,943
 $344,710
 $226,825
 $227,449
Other (c)3 115,130
 115,130
 255,782
 255,782
3 98,039
 98,039
 155,713
 155,713
Total Other secured borrowings 345,425
 351,996
 545,850
 555,523
 $436,982
 $442,749
 $382,538
 $383,162
                
Senior notes:                
Senior unsecured notes (c) (d)2 3,122
 3,090
 3,122
 2,872
2 $119,224
 $115,657
 $119,924
 $119,258
Senior secured notes (c) (d)2 344,627
 352,071
 344,216
 355,550
2 328,919
 315,261
 328,803
 306,889
Total Senior notes 347,749
 355,161
 347,338
 358,422
 $448,143
 $430,918
 $448,727
 $426,147
                
Derivative financial instrument assets (liabilities), at fair value (a)   
  
  
  
Interest rate lock commitments2 2,816
 2,816
 3,283
 3,283
Forward mortgage-backed securities1 (1,873) (1,873) (545) (545)
Interest rate caps3 1,211
 1,211
 2,056
 2,056
Derivative financial instrument assets (liabilities)   
  
  
  
Interest rate lock commitments (a)2 $3,982
 $3,982
 $3,871
 $3,871
Forward mortgage-backed securities (a)1 (4,126) (4,126) (4,983) (4,983)
Interest rate caps (a)3 276
 276
 678
 678
                
Mortgage servicing rights        
Mortgage servicing rights, at fair value (a)3 $999,282
 $999,282
 $671,962
 $671,962
Mortgage servicing rights, at amortized cost (c) (e)3 
 
 336,882
 418,745
Total Mortgage servicing rights $999,282
 $999,282
 $1,008,844
 $1,090,707
Mortgage servicing rights (a)3 $1,400,191
 $1,400,191
 $1,457,149
 $1,457,149
(a)Measured at fair value on a recurring basis.
(b)Measured at fair value on a non-recurring basis.
(c)Disclosed, but not carried,measured, at fair value. 
(d)
The carrying values are net of unamortized debt issuance costs and discount. See Note 1113 – Borrowings for additional information.
(e)Effective January 1, 2018, we elected fair value accounting for our MSRs previously accounted for using the amortization method, which included Agency MSRs and government-insured MSRs. The balance at December 31, 2017 includes the impaired government-


insured stratum of amortization method MSRs, which was measured at fair value on a non-recurring basis and reported net of the valuation allowance. At December 31, 2017, the carrying value of this stratum was $158.0 million before applying the valuation allowance of $24.8 million.
The following tables present a reconciliation of the changes in fair value of Level 3 assets and liabilities that we measure at fair value on a recurring basis:
Loans Held for Investment - Reverse Mortgages HMBS-Related Borrowings 
Loans Held for Inv. - Restricted for Securitiza-
tion Investors
 
Financing Liability - Owed to Securit -
ization Investors
 Mortgage-Backed Securities Financing Liability - MSRs Pledged Derivatives MSRsLoans Held for Investment - Reverse Mortgages HMBS-Related Borrowings 
Loans Held for Inv. - Restricted for Securitiza-
tion Investors
 
Financing Liability - Owed to Securit -
ization Investors
 Mortgage-Backed Securities Financing Liability - MSRs Pledged Derivatives MSRs
Three months ended September 30, 2018
Three months ended March 31, 2019Three months ended March 31, 2019
Beginning balance$5,143,758
 $(5,040,983) $
 $
 $1,732
 $(672,619) $1,657
 $1,043,995
$5,472,199
 $(5,380,448) $26,520
 $(24,815) $1,502
 $(1,032,856) $678
 $1,457,149
Purchases, issuances, sales and settlements             
  
             
  
Purchases
 
 
 
 
 
 
 2,924

 
 
 
 
 (577) 
 55,920
Issuances223,563
 (229,169) 
 
 
 
 
 1,930
209,264
 (210,563) 
 
 
 
 
 
Consolidation of mortgage-backed securitization trusts
 
 28,373
 (26,643) 
 
 
 
Sales
 
 
 
 
 
 
 (8,119)
 
 
 
 
 
 
 (567)
Settlements(110,584) 108,790
 
 
 
 49,620
 
 
(104,630) 102,389
 (283) 253
 
 50,129
 
 (3,313)
Transfers (to) from:    

 

                       
Loans held for sale, at fair value(253) 
 
 
 
 
 
 
(396) 
 
 
 
 
 
 
Other assets(170) 
 
 
 
 
 
 
(119) 
 
 
 
 
 
 
Receivables, net(20) 
 
 
 
 
 
 
(68) 
 
 
 
 
 
 
112,536
 (120,379) 28,373
 (26,643) 
 49,620
 
 (3,265)104,051
 (108,174) (283) 253
 
 49,552
 
 52,040
Total realized and unrealized gains (losses) included in earnings               
Total realized and unrealized gains (losses)               
Included in earnings:               
Change in fair value(1)22,893
 (22,865) 
 
 (62) 2,681
 (446) (41,448)150,667
 (126,066) 
 
 284
 26,237
 (402) (108,998)
Calls and other
 
 
 
 
 119
 
 

 
 
 
 
 5,851
 
 
Included in Other comprehensive income
 
     
 
 
 
22,893
 (22,865) 
 
 (62) 2,800
 (446) (41,448)150,667
 (126,066) 
 
 284
 32,088
 (402) (108,998)
Transfers in and / or out of Level 3
 
 
 
 
 
 
 

 
 
 
 
 
 
 
Ending balance$5,279,187
 $(5,184,227) $28,373
 $(26,643) $1,670
 $(620,199) $1,211
 $999,282
$5,726,917
 $(5,614,688) $26,237
 $(24,562) $1,786
 $(951,216) $276
 $1,400,191


Loans Held for Investment - Reverse Mortgages HMBS-Related Borrowings Mortgage-Backed Securities Financing Liability - MSRs Pledged Derivatives MSRsLoans Held for Investment - Reverse Mortgages HMBS-Related Borrowings Mortgage-Backed Securities Financing Liability - MSRs Pledged Derivatives MSRs
Three months ended September 30, 2017
Three months ended March 31, 2018Three months ended March 31, 2018
Beginning balance$4,223,776
 $(4,061,626) $8,986
 $(441,007) $1,937
 $625,650
$4,715,831
 $(4,601,556) $1,592
 $(508,291) $2,056
 $671,962
Purchases, issuances, sales and settlements                      
Purchases
 
 
 
 655
 

 
 
 
 
 2,378
Issuances263,169
 (317,277) 
 (54,601) 
 (715)251,086
 (222,825) 
 (279,586) 
 (1,758)
Sales
 
 
 
 
 (311)
 
 
 
 
 (131)
Settlements(118,991) 111,677
 
 19,770
 (403) 
(82,719) 80,811
 
 54,547
 (371) 
Transfers (to) from:                      
MSRs carried at amortized cost, net of valuation allowance
 
 
 
 
 418,925
Loans held for sale, at fair value(184) 
 
 
 
 
Other assets88
 
 
 
 
 
(104) 
 
 
 
 
Receivables, net(50) 
 
 
 
 
144,266
 (205,600) 
 (34,831) 252
 (1,026)168,029
 (142,014) 
 (225,039) (371) 419,414
Total realized and unrealized gains (losses) included in earnings           
Total realized and unrealized gains (losses)           
Included in earnings:           
Change in fair value91,718
 (91,051) 341
 27,024
 (350) (26,477)104,291
 (94,623) 87
 16,712
 181
 (17,129)
Calls and other
 
 
 971
 
 

 
 
 694
 
 
Included in Other comprehensive income
 
 
 
 
 
91,718
 (91,051) 341
 27,995
 (350) (26,477)104,291
 (94,623) 87
 17,406
 181
 (17,129)
Transfers in and / or out of Level 3
 
 
 
 
 

 
 
 
 
 
Ending balance$4,459,760
 $(4,358,277) $9,327
 $(447,843) $1,839
 $598,147
$4,988,151
 $(4,838,193) $1,679
 $(715,924) $1,866
 $1,074,247
(1)The Change in fair value adjustments on Loans held for investment for the three months ended March 31, 2019 include $2.9 million in connection with the fair value election for future draw commitments on HECM reverse mortgage loans purchased or originated after December 31, 2018.


 Loans Held for Investment - Reverse Mortgages HMBS-Related Borrowings Loans Held for Inv. - Restricted for Securitiza-
tion Investors
 Financing Liability - Owed to Securiti-
zation Investors
 Mortgage-backed Securities Financing Liability - MSRs Pledged Derivatives MSRs
Nine months ended September 30, 2018
Beginning balance$4,715,831
 $(4,601,556) $
 $
 $1,592
 $(508,291) $2,056
 $671,962
Purchases, issuances, sales and settlements             
  
Purchases
 
 
 
 
 
 95
 8,809
Issuances711,035
 (728,745) 
 
 
 (279,586) 
 (445)
Consolidation of mortgage-backed securitization trusts
 
 28,373
 (26,643) 
 
 
 
Sales
 
 
 
 
 
 
 (8,274)
Settlements(296,800) 290,338
 
 
 
 154,129
 (371) 
Transfers (to) from:    
 
        
MSRs carried at amortized cost, net of valuation allowance
 
 
 
 
 
 
 418,925
Loans held for sale, at fair value(694) 
 
 
 
 
 
 
Other assets(307) 
 
 
 
 
 
 
Receivables, net(92) 
 
 
 
 
 
 
 413,142
 (438,407) 28,373
 (26,643) 
 (125,457) (276) 419,015
Total realized and unrealized gains (losses) included in earnings               
Included in earnings:               
Change in fair value150,214
 (144,264) 
 
 78
 11,323
 (569) (91,695)
Calls and other
 
 
 
 
 2,226
 
 
 150,214
 (144,264) 
 
 78
 13,549
 (569) (91,695)
Transfers in and / or out of Level 3
 
 
 
 
 
 
 
Ending Balance$5,279,187
 $(5,184,227) $28,373
 $(26,643) $1,670
 $(620,199) $1,211
 $999,282


 Loans Held for Investment - Reverse Mortgages HMBS-Related Borrowings Mortgage-backed Securities Financing Liability - MSRs Pledged Derivatives MSRs
Nine months ended September 30, 2017
Beginning balance$3,565,716
 $(3,433,781) $8,342
 $(477,707) $1,836
 $679,256
Purchases, issuances, sales and settlements         
  
Purchases
 
 
 
 655
 
Issuances961,642
 (981,730) 
 (54,601) 
 (2,131)
Sales
 
 
 
 
 (541)
Settlements(311,560) 287,908
 
 52,963
 (445) 
Transfers (to) from:           
Other assets(1,335) 
 
 
 
 
 648,747
 (693,822) 
 (1,638) 210
 (2,672)
Total realized and unrealized gains (losses) included in earnings           
Change in fair value245,297
 (230,674) 985
 27,024
 (207) (78,437)
Calls and other
 
 
 4,478
 
 
 245,297
 (230,674) 985
 31,502
 (207) (78,437)
Transfers in and / or out of Level 3
 
 
 
 
 
Ending balance$4,459,760
 $(4,358,277) $9,327
 $(447,843) $1,839
 $598,147
The methodologies that we use and key assumptions that we make to estimate the fair value of financial instruments and other assets and liabilities measured at fair value on a recurring or non-recurring basis and those disclosed, but not carried, at fair value are described below.
Loans Held for Sale
Residential forward and reverse mortgage loans that we intend to sell are carried at fair value as a result of a fair value election. Such loans are subject to changes in fair value due to fluctuations in interest rates from the closing date through the date of the sale of the loan into the secondary market. These loans are classified within Level 2 of the valuation hierarchy because the primary component of the price is obtained from observable values of mortgage forwards for loans of similar terms and characteristics. We have the ability to access this market, and it is the market into which conventional and government-insured mortgage loans are typically sold.
We repurchasepurchase certain loans from Ginnie Mae guaranteed securitizations in connection with loan modifications and loan resolution activity as part of our contractual obligations as the servicer of the loans. These loans are classified as loans held for sale at the lower of cost or fair value, in the case of modified loans, as we expect to redeliver (sell) the loans tointo new Ginnie Mae guaranteed securitizations. The fair value of these loans is estimated using published forward Ginnie Mae prices. Loans repurchased in connection with loan resolution activities are modified or otherwise remediated through loss mitigation activities or are reclassified to receivables. Because these loans are insured or guaranteed by the FHA or VA, the fair value of these loans represents the net recovery value taking into consideration the insured or guaranteed claim.
For all other loans held for sale, which we report at the lower of cost or fair value, market illiquidity has reduced the availability of observable pricing data. When we enter into an agreement to sell a loan or pool of loans to an investor at a set price, we value


the loan or loans at the commitment price. We base the fair value of loans for which we have no agreement to sell on the expected future cash flows discounted at a rate commensurate with the risk of the estimated cash flows.
Loans Held for Investment
Loans Held for Investment - Reverse Mortgages
We measure these loans at fair value based on the expected future cash flows discounted over the expected life of the loans at a rate commensurate with the risk of the estimated cash flows.flows, including future draw commitments for HECM loans purchased or originated after December 31, 2018. Significant assumptions include expected prepayment and delinquency rates and cumulative loss curves. The discount rate assumption for these assets is primarily based on an assessment


of current market yields on newly originated reverse mortgage loans, expected duration of the asset and current market interest rates.
Significant valuation assumptionsSeptember 30,
2018
 December 31, 2017March 31,
2019
 December 31, 2018
Life in years      
Range2.8 to 7.6
 4.4 to 8.1
3.2 to 7.5
 3.0 to 7.6
Weighted average5.8
 6.4
6.0
 5.9
Conditional repayment rate      
Range6.3% to 41.3%
 5.4% to 51.9%
6.8% to 36.1%
 6.8% to 38.4%
Weighted average14.7% 13.1%14.4% 14.7%
Discount rate3.7% 3.2%3.1% 3.4%
Significant increases or decreases in any of these assumptions in isolation could result in a significantly lower or higher fair value, respectively. The effects of changes in the assumptions used to value the loans held for investment are largely offset by the effects of changes in the assumptions used to value the HMBS-related borrowings that are associated with these loans.
Loans Held for Investment – Restricted for securitization investors
We have elected to measure loans held by consolidated mortgage-backed securitization trusts at fair value. The loans are secured by first liens on single family residential properties. Fair value is based on proprietary cash flow modeling processes for a third-party broker/dealer and a third-party valuation expert. Significant assumptions used in the valuation include projected monthly payments, projected prepayments and defaults, property liquidation values and discount rates.
Mortgage Servicing Rights
The significant components of the estimated future cash inflows for MSRs include servicing fees, late fees, float earnings and other ancillary fees. Significant cash outflows include the cost of servicing, the cost of financing servicing advances and compensating interest payments.
Third-party valuation experts generally utilize: (a) transactions involving instruments with similar collateral and risk profiles, adjusted as necessary based on specific characteristics of the asset or liability being valued; and/or (b) industry-standard modeling, such as a discounted cash flow model, in arriving at their estimate of fair value. The prices provided by the valuation experts reflect their observations and assumptions related to market activity, including risk premiums and liquidity adjustments. The models and related assumptions used by the valuation experts are owned and managed by them and, in many cases, the significant inputs used in the valuation techniques are not reasonably available to us. However, we understand the processes and assumptions used to develop the prices based on our ongoing due diligence, which includes regular discussions with the valuation experts. We believe that the procedures executed by the valuation experts, supported by our verification and analytical procedures, provide reasonable assurance that the prices used in our unaudited consolidated financial statements comply with the accounting guidance for fair value measurements and disclosures and reflect the assumptions that a market participant would use.
We evaluate the reasonableness of our third-party experts’ assumptions using historical experience adjusted for prevailing market conditions. Assumptions used in the valuation of MSRs include:
Mortgage prepayment speedsDelinquency rates
Cost of servicingInterest rate used for computing float earnings
Discount rateCompensating interest expense
Interest rate used for computing the cost of financing servicing advancesCollection rate of other ancillary fees


Fair Value MSRs
MSRs carried at fair value are classified within Level 3 of the valuation hierarchy. The fair value is equal to the mid-point of the range of prices provided by third-party valuation experts, without adjustment, except in the event we have a potential or completed sale, including transactions where we have executed letters of intent, in which case the fair value of the MSRs is disclosed at the estimated sale price. Fair value reflects actual Ocwen sale prices for orderly transactions where available in lieu of independent third-party valuations. Our valuation process includes discussions of bid pricing with the third-party valuation experts and presumably are contemplated along with other market-based transactions in their model validation.


A change in the valuation inputs utilized by the valuation experts might result in a significantly higher or lower fair value measurement. Changes in market interest rates tend to impact the fair value for Agency MSRs via prepayment speeds by altering the borrower refinance incentive and the non-Agency MSRs via a market rate indexed cost of advance funding. Other key assumptions used in the valuation of these MSRs include delinquency rates and discount rates.
Significant valuation assumptionsSeptember 30, 2018 December 31, 2017
Agency (1) Non-Agency Agency Non-Agency
Weighted average prepayment speed8.1% 15.7% 8.1% 16.6%
Weighted average delinquency rate9.9% 27.6% 1.0% 28.5%
Advance financing cost5-year swap
 5-yr swap plus 2.75%
 5-year swap
 5-yr swap plus 2.75%
Interest rate for computing float earnings5-year swap
 5-yr swap minus 0.50%
 5-year swap
 5-yr swap minus 0.50%
Weighted average discount rate9.0% 12.7% 9.0% 13.0%
Weighted average cost to service (in dollars)$105
 $301
 $64
 $305
(1)Valuation assumptions for Agency MSRs at September 30, 2018 include assumptions for MSRs we carried at amortized cost at December 31, 2017. Effective January 1, 2018, we elected fair value accounting for our remaining MSRs that we had previously carried at amortized cost.
Amortized Cost MSRs
Significant valuation assumptionsMarch 31, 2019 December 31, 2018
Agency Non-Agency Agency Non-Agency
Weighted average prepayment speed9.8% 15.4% 8.5% 15.4%
Weighted average delinquency rate6.5% 27.2% 6.6% 27.1%
Advance financing cost5-year swap
 5-yr swap plus 2.75%
 5-year swap
 5-yr swap plus 2.75%
Interest rate for computing float earnings5-year swap
 5-yr swap minus 0.50%
 5-year swap
 5-yr swap minus 0.50%
Weighted average discount rate9.0% 12.7% 9.1% 12.8%
Weighted average cost to service (in dollars)$89
 $297
 $90
 $297
PriorBecause the mortgages underlying these MSRs permit the borrowers to ourprepay the loans, the value of the MSRs generally tends to diminish in periods of declining interest rates, an improving housing market or expanded product availability (as prepayments increase) and increase in periods of rising interest rates, a deteriorating housing market or reduced product availability (as prepayments decrease). The following table summarizes the estimated change in the value of the MSRs that we carry at fair value election on January 1, 2018 for our remaining portfolioas of MSRs carried at amortized cost, we estimated the fair value using a process that involved either actual sale prices obtained or the use of independent third-party valuation experts, supported by commercially available discounted cash flow modelsMarch 31, 2019 given 10% and analysis of current market data. To provide greater price transparency to investors, we disclosed actual Ocwen sale prices for orderly transactions where available20% hypothetical shifts in lieu of third-party valuations.prepayment speeds and interest rate assumptions:
Significant valuation assumptionsDecember 31, 2017
Weighted average prepayment speed8.8%
Weighted average delinquency rate10.9%
Advance financing cost5-year swap
Interest rate for computing float earnings5-year swap
Weighted average discount rate9.2%
Weighted average cost to service (in dollars)$108
Adverse change in fair value10% 20%
Weighted average prepayment speeds$(127,188) $(245,678)
Weighted average discount rate(39,816) (77,754)
We performed an impairmentThe sensitivity analysis measures the potential impact on fair values based on hypothetical changes, which in the difference betweencase of our portfolio at March 31, 2019 are increased prepayment speeds and an increase in the carrying amount and fair value after grouping the underlying loans into the applicable strata, which we defined as conventional and government-insured.yield assumption.
Advances
We value advances at their net realizable value, which generally approximates fair value, because advances have no stated maturity, are generally realized within a relatively short period of time and do not bear interest.
Receivables
The carrying value of receivables generally approximates fair value because of the relatively short period of time between their origination and realization.
Mortgage-Backed Securities (MBS)
Our subordinate and residual securities are not actively traded, and therefore, we estimate the fair value of these securities using a process based upon the use of an independent third-party valuation expert. Where possible, we consider observable trading activity in the valuation of our securities. Key inputs include expected prepayment rates, delinquency and cumulative loss curves and discount rates commensurate with the risks. Where possible, we use observable inputs in the valuation of our securities. However, the subordinate and residual securities in which we have invested trade infrequently and therefore have few or no observable inputs and little price transparency. Additionally, during periods of market dislocation, the observability of inputs is further reduced. We classify subordinate and residual securities as trading securities and account for them at fair value on a recurring basis. Changes in the fair value of our investment in subordinate and residual securities are recognized in Other, net in the unaudited consolidated statements of operations.


U.S. Treasury Notes
We classify U.S. Treasury notes as trading securities and account for them at fair value on a recurring basis. We base the fair value on quoted prices in active markets to which we have access. Changes in the fair value of our investment in U.S. Treasury notes are recognized in Other, net in the unaudited consolidated statements of operations.
Match Funded Liabilities
For match funded liabilities that bear interest at a rate that is adjusted regularly based on a market index, the carrying value approximates fair value. For match funded liabilities that bear interest at a fixed rate, we determine fair value by discounting the future principal and interest repayments at a market rate commensurate with the risk of the estimated cash flows. We estimate principal repaymentsassume the notes are refinanced at the end of match funded liabilities during the amortization period based ontheir revolving periods, consistent with how we manage our historical advance collection rates and taking into consideration any plans to refinance the notes.facilities.
Financing Liabilities
HMBS-Related Borrowings
We have elected to measure these borrowings at fair value. These borrowings are not actively traded, and therefore, quoted market prices are not available. We determine fair value by discounting the projected recovery of principal, interest and advances over the estimated life of the borrowing at a market rate commensurate with the risk of the estimated cash flows. Significant assumptions include prepayments, discount rate and borrower mortality rates. The discount rate assumption for these liabilities is based on an assessment of current market yields for newly issued HMBS, expected duration and current market interest rates.
Significant valuation assumptionsSeptember 30,
2018
 December 31, 2017March 31,
2019
 December 31, 2018
Life in years      
Range2.8 to 7.6
 4.4 to 8.1
3.2 to 7.5
 3.0 to 7.6
Weighted average5.8
 6.4
6.0
 5.9
Conditional repayment rate      
Range6.3% to 41.3%
 5.4% to 51.9%
6.8% to 36.1%
 6.8% to 38.4%
Weighted average14.7% 13.1%14.4% 14.7%
Discount rate3.7% 3.1%3.1% 3.3%
Significant increases or decreases in any of these assumptions in isolation would result in a significantly higher or lower fair value.
MSRs Pledged (Rights to MSRs)
We have elected to measure these borrowings at fair value. We recognize the proceeds received in connection with Rights to MSRs transactions as a secured borrowing that we account for at fair value. Fair value for the portion of the borrowing attributable to the MSRs underlying the Rights to MSRs is determined using the mid-point of the range of prices provided by third-party valuation experts. Fair value for the portion of the borrowing attributable to any lump sum payments received in connection with the transfer of MSRs underlying such Rights to MSRs to the extent such transfer is accounted for as a financing is determined by discounting the relevant future cash flows that were altered through such transfer using assumptions consistent with the mid-point of the range of prices provided by third-party valuation experts for the related MSR. Because we have elected fair value for our portfolio of non-Agencymeasure all MSRs at fair value, changes in the Financing Liability - MSRs Pledged value are partially offset by changes in the fair value of the related MSRs. See Note 810 — Rights to MSRs for additional information.
Significant valuation assumptionsSeptember 30, 2018 December 31, 2017
Weighted average prepayment speed16.1% 17.0%
Weighted average delinquency rate28.1% 28.9%
Advance financing cost5-yr swap plus 2.75%
 5-year swap plus 2.75%
Interest rate for computing float earnings5-yr swap minus 0.50%
 5-year swap minus 0.50%
Weighted average discount rate13.7% 13.7%
Weighted average cost to service (in dollars)$307
 $311



Significant valuation assumptionsMarch 31, 2019 December 31, 2018
Weighted average prepayment speed14.3% 13.9%
Weighted average delinquency rate20.3% 20.3%
Advance financing cost5-year swap plus 0% to 2.75%
 5-year swap plus 0% to 2.75%
Interest rate for computing float earnings5-year swap minus 0% to 0.50%
 5-year swap minus 0% to 0.50%
Weighted average discount rate11.9% 12.0%
Weighted average cost to service (in dollars)$233
 $234
Significant increases or decreases in these assumptions in isolation would result in a significantly higher or lower fair value.
Secured Notes
We issued Ocwen Asset Servicing Income Series (OASIS), Series 2014-1 Notes secured by Ocwen-owned MSRs relating to Freddie Mac mortgages. We accounted for this transaction as a financing. We determine the fair value based on bid prices provided by third parties involved in the issuance and placement of the notes.
Financing Liability – Owed to Securitization Investors
Consists of securitization debt certificates due to third parties that represent beneficial ownership interests in mortgage-backed securitization trusts that we include in our consolidated financial statements. We determine fair value using the measurement alternative to ASC Topic 820, Fair Value Measurement as disclosed in Note 24 – Securitizations and Variable Interest Entities. In accordance with the measurement alternative, the fair value of the consolidated securitization debt certificates is measured as the fair value of the loans held by the trust less the fair value of the beneficial interests held by us in the form of residual securities.
Other Secured Borrowings
The carrying value of secured borrowings that bear interest at a rate that is adjusted regularly based on a market index approximates fair value. For other secured borrowings that bear interest at a fixed rate, we determine fair value by discounting the future principal and interest repayments at a market rate commensurate with the risk of the estimated cash flows. For the Senior Secured Term Loan (SSTL),SSTL, we based the fair value on quoted prices invaluation data obtained from a market with limited trading activity.pricing service.
Senior Notes
We base the fair value on quoted prices in a market with limited trading activity.activity, or on valuation data obtained from a pricing service in the absence of trading data.
Derivative Financial Instruments
Interest rate lock commitments (IRLCs) represent an agreement to purchase loans from a third-party originator or an agreement to extend credit to a mortgage applicant (locked pipeline), whereby the interest rate is set prior to funding. IRLCs are classified within Level 2 of the valuation hierarchy as the primary component of the price is obtained from observable values of mortgage forwards for loans of similar terms and characteristics. Fair value amounts of IRLCs are adjusted for expected “fallout” (locked pipeline loans not expected to close) using models that consider cumulative historical fallout rates and other factors.
We enter into forward MBS trades to provide an economic hedge against changes in the fair value of residential forward and reverse mortgage loans held for sale that we carry at fair value. Forward MBS trades are primarily used to fix the forward sales price that will be realized upon the sale of mortgage loans into the secondary market. Forward contracts are actively traded in the market and we obtain unadjusted market quotes for these derivatives; thus, they are classified within Level 1 of the valuation hierarchy.
In addition, we may use interest rate caps to minimize future interest rate exposure on variable rate debt issued on servicing advance financing facilities from increases in one-month or three-month Eurodollar rate (1ML or 3 ML, respectively) interest rates. The fair value for interest rate caps is based on counterparty market prices and adjusted for counterparty credit risk.


Note 46 – Loans Held for Sale
Loans Held for Sale - Fair ValueNine Months Ended September 30,Three Months Ended March 31,
2018 20172019 2018
Beginning balance$214,262
 $284,632
$176,525
 $214,262
Originations and purchases671,503
 2,204,028
219,867
 205,994
Proceeds from sales(728,531) (2,310,294)(235,895) (293,063)
Principal collections(14,201) (3,684)(5,516) (804)
Transfers from (to):      
Loans held for investment, at fair value694
 
396
 184
Loans held for sale - Lower of cost or fair value(11,564) 
Receivables, net(1,165) 
(581) 
Real estate owned (Other assets)(2,240) 
(696) 
Gain on sale of loans25,525
 22,131
8,191
 4,652
Increase (decrease) in fair value of loans(12,791) 1,836
Decrease in fair value of loans(228) (3,871)
Other3,925
 1,789
(8,923) (1,506)
Ending balance (1)$145,417
 $200,438
$153,140
 $125,848
(1)At September 30,March 31, 2019 and 2018, and 2017, the balances include $(6.5)$(7.8) million and $6.7$3.8 million, respectively, of fair value adjustments.
At September 30, 2018, loans held for sale, at fair value with a UPB of $76.3 million were pledged as collateral to warehouse lines of credit in our Lending segment.
Loans Held for Sale - Lower of Cost or Fair ValueNine Months Ended September 30,Three Months Ended March 31,
2018 20172019 2018
Beginning balance$24,096
 $29,374
$66,097
 $24,096
Purchases563,327
 870,697
84,315
 152,084
Proceeds from sales(400,693) (746,999)(62,135) (86,421)
Principal collections(11,101) (6,545)(1,776) (3,446)
Transfers from (to):      
Receivables, net(118,762) (137,807)(27,411) (35,666)
Real estate owned (Other assets)(1,681) (711)(1,095) (1,195)
Loans held for sale - Fair value11,564
 
Gain on sale of loans2,180
 8,332
551
 692
(Increase) decrease in valuation allowance(3,144) 1,566
706
 (1,185)
Other6,233
 5,317
10,295
 3,271
Ending balance (1)$72,019
 $23,224
$69,547
 $52,230
(1)At September 30,March 31, 2019 and 2018, and 2017, the balances include $53.0$42.7 million and $17.6$46.1 million, respectively, of loans that we repurchased from Ginnie Mae guaranteed securitizations pursuant to Ginnie Mae servicing guidelines. We may repurchase loans that have been modified, to facilitate loss reduction strategies, or as otherwise obligated as a Ginnie Mae servicer. Repurchased loans may be modified or otherwise remediated through loss mitigation activities, may be sold to a third party, or are reclassified to receivables.
Valuation Allowance - Loans Held for Sale at Lower of Cost or Fair ValueThree Months Ended March 31,
2019 2018
Beginning balance$11,569
 $7,318
Provision642
 853
Transfer from Liability for indemnification obligations (Other liabilities)67
 719
Sales of loans(1,415) (409)
Other
 22
Ending balance$10,863
 $8,503



Valuation Allowance - Loans Held for Sale at Lower of Cost or Fair ValueThree Months Ended September 30, Nine Months Ended September 30,
2018 2017 2018 2017
Beginning balance$7,535
 $6,491
 $7,318
 $10,064
Provision2,755
 906
 3,036
 1,761
Transfer from Liability for indemnification obligations (Other liabilities)554
 1,529
 1,551
 2,416
Sales of loans(382) (426) (1,464) (6,071)
Other
 (2) 21
 328
Ending balance$10,462
 $8,498
 $10,462
 $8,498

Gain on Loans Held for Sale, NetThree Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
Gain on sales of loans, net          
MSRs retained on transfers of forward loans$1,427
 $3,572
 $5,880
 $18,604
MSRs retained on transfers of forward mortgage loans$828
 $2,378
Fair value gains related to transfers of reverse mortgage loans, net9,421
 15,747
 36,870
 37,434
6,483
 10,968
Gain on sale of repurchased Ginnie Mae loans1,222
 4,577
 2,179
 8,332
538
 692
Gain on sale of forward mortgage loans10,444
 5,767
Other, net4,459
 6,730
 24,028
 19,635
2,130
 248
16,529
 30,626
 68,957
 84,005
20,423
 20,053
Change in fair value of IRLCs26
 (178) 137
 (1,605)(341) 1,377
Change in fair value of loans held for sale365
 (2,078) (9,781) 3,735
(142) (3,924)
Gain (loss) on economic hedge instruments84
 (2,420) 2,082
 (8,604)(2,270) 2,398
Other(62) (173) (260) (555)(75) (104)
$16,942
 $25,777
 $61,135
 $76,976
$17,595
 $19,800
Note 57 – Advances
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Principal and interest$16,385
 $20,207
$47,039
 $43,671
Taxes and insurance105,633
 144,454
141,466
 160,373
Foreclosures, bankruptcy and other59,759
 63,597
59,990
 68,597
181,777
 228,258
248,495
 272,641
Allowance for losses(15,753) (16,465)(23,135) (23,259)
$166,024
 $211,793
$225,360
 $249,382
Advances at September 30, 2018 and December 31, 2017 include $8.2 million and $18.1 million, respectively, of advances relating to sales of loans that did not qualify for sale accounting.
The following table summarizes the activity in net advances:
Nine Months Ended September 30,Three Months Ended March 31,
2018 20172019 2018
Beginning balance$211,793
 $257,882
$249,382
 $211,793
Sales of advances(4,777) (399)(707) (439)
Collections of advances, charge-offs and other, net(41,704) (63,320)(23,439) (13,719)
Decrease in allowance for losses712
 3,790
Net (increase) decrease in allowance for losses124
 (515)
Ending balance$166,024
 $197,953
$225,360
 $197,120
Allowance for LossesThree Months Ended March 31,
 2019 2018
Beginning balance$23,259
 $16,465
Provision1,762
 2,524
Net charge-offs and other(1,886) (2,009)
Ending balance$23,135
 $16,980


Allowance for LossesThree Months Ended September 30, Nine Months Ended September 30,
 2018 2017 2018 2017
Beginning balance$16,485
 $20,328
 $16,465
 $37,952
Provision2,696
 13,756
 6,197
 17,054
Net (charge-offs) recoveries and other(3,428) 78
 (6,909) (20,844)
Ending balance$15,753
 $34,162
 $15,753
 $34,162
Note 68 – Match Funded AssetsAdvances
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Advances   
Principal and interest$424,520
 $523,248
$374,820
 $412,897
Taxes and insurance352,376
 439,857
345,589
 374,853
Foreclosures, bankruptcy, real estate and other158,184
 181,495
148,311
 149,544
935,080
 1,144,600
$868,720
 $937,294
   
Automotive dealer financing notes (1)
 35,392
Allowance for losses
 (2,635)

 32,757
   
$935,080
 $1,177,357
(1)In January 2018, we terminated our automotive dealer loan financing facility. Automotive dealer financing notes not pledged to our automotive dealer loan financing facility are reported as Other assets.
The following table summarizes the activity in match funded assets:
Nine Months Ended September 30,Three Months Ended March 31,
2018 20172019 2018
Advances Automotive Dealer Financing Notes Advances Automotive Dealer Financing NotesAdvances Advances Automotive Dealer Financing Notes
Beginning balance$1,144,600
 $32,757
 $1,451,964
 $
$937,294
 $1,144,600
 $32,757
Transfer (to) from Other assets
 (36,896) 
 25,180
Sales
 
 (691) 
Transfer to Other assets
 
 (36,896)
New advances (collections), net(209,520) 1,504
 (243,410) 10,856
(68,574) (59,843) 1,504
Decrease in allowance for losses (1)
 2,635
 
 

 
 2,635
Ending balance$935,080
 $
 $1,207,863
 $36,036
$868,720
 $1,084,757
 $
(1)The remaining allowance was charged off in connection with the exit from the ACSautomotive capital services business. In January 2018, we terminated the automotive dealer loan financing facility.

Note 79 – Mortgage Servicing
Mortgage Servicing Rights – Amortization MethodNine Months Ended September 30,
2018 2017
Beginning balance$336,882
 $363,722
Fair value election - transfer of MSRs carried at fair value (1)(361,670) 
Additions recognized in connection with asset acquisitions
 1,658
Additions recognized on the sale of mortgage loans
 18,604
Sales and other transfers
 (814)
 (24,788) 383,170
Amortization (1)
 (38,560)
Decrease in impairment valuation allowance (1) (2)24,788
 1,551
Ending balance$
 $346,161
    
Estimated fair value at end of period$
 $424,208
Mortgage Servicing Rights – Amortization MethodThree Months Ended March 31,
2019 2018
Beginning balance$
 $336,882
Fair value election - transfer of MSRs carried at fair value (1)
 (361,670)
Decrease in impairment valuation allowance (1) (2)
 24,788
Ending balance$
 $
(1)Effective January 1, 2018, we elected fair value accounting for our MSRs previously accounted for using the amortization method, which included Agency MSRs and government-insured MSRs. This irrevocable election applies to all subsequently acquired or originated servicing assets and liabilities that have characteristics consistent with each of these classes. We recorded a cumulative-effect adjustment of $82.0 million to retained earnings as of January 1, 2018 to reflect the excess of the fair value of the Agency MSRs over their carrying amount. We also recognized the tax effect of this adjustment through an increase in retained earnings of $6.8 million and a deferred tax asset for the same amount. However, we established a full valuation allowance on the resulting deferred tax asset through a reduction in retained earnings. The government-insured MSRs were impaired by $24.8 million at December 31, 2017; therefore, these MSRs were already effectively carried at fair value.
(2)
Impairment of MSRs is recognized in MSR valuation adjustments, net in the unaudited consolidated statements of operations for the nine months ended September 30, 2017. Impairment valuation allowance balance of $24.8 million was reclassified to reduce the carrying value of the related MSRs on January 1, 2018 in connection with our fair value election. See Note 3 – Fair Value for additional information regarding impairment and the valuation allowance.

Mortgage Servicing Rights – Fair Value Measurement MethodNine Months Ended September 30,Three Months Ended March 31,
2018 20172019 2018
Agency Non-Agency Total Agency Non-Agency TotalAgency Non-Agency Total Agency Non-Agency Total
Beginning balance$11,960
 $660,002
 $671,962
 $13,357
 $665,899
 $679,256
$865,587
 $591,562
 $1,457,149
 $11,960
 $660,002
 $671,962
Fair value election - transfer of MSRs carried at amortized cost, net of valuation allowance336,882
 
 336,882
 
 
 
Fair value election - transfer from MSRs carried at amortized cost
 
 
 336,882
 
 336,882
Cumulative effect of fair value election82,043
 
 82,043
 
 
 

 
 
 82,043
 
 82,043
Sales and other transfers(5,950) (175) (6,125) 
 (2,672) (2,672)(435) (132) (567) 
 (131) (131)
Additions8,809
 
 8,809
 
 
 
Additions:    
     
Recognized on the sale of residential mortgage loans1,510
 
 1,510
 2,378
 
 2,378
Purchase of MSRs54,410
 
 54,410
 
 
 
Servicing transfers and adjustments
 (2,594) (2,594) 
 
 

 (3,313) (3,313) (1) (1,757) (1,758)
Changes in fair value (1):    
     
    
     
Changes in valuation inputs or other assumptions19,217
 (424) 18,793
 (131) 2,303
 2,172
(64,117) (156) (64,273) 20,460
 
 20,460
Realization of expected future cash flows and other changes(43,545) (66,943) (110,488) (1,385) (79,224) (80,609)(31,263) (13,462) (44,725) (15,501) (22,088) (37,589)
Ending balance$409,416
 $589,866
 $999,282
 $11,841
 $586,306
 $598,147
$825,692
 $574,499
 $1,400,191
 $438,221
 $636,026
 $1,074,247
(1)Changes in fair value are recognized in MSR valuation adjustments, net in the unaudited consolidated statements of operations.
Because the mortgages underlying these MSRs permit the borrowers to prepay the loans, the value of the MSRs generally tends to diminish in periods of declining interest rates, an improving housing market or expanded product availability (as

prepayments increase) and increase in periods of rising interest rates, a deteriorating housing market or reduced product availability (as prepayments decrease). The following table summarizes the estimated change in the value of the MSRs that we carry at fair value as of September 30, 2018 given hypothetical shifts in lifetime prepayments and yield assumptions:
 Adverse change in fair value
 10% 20%
Weighted average prepayment speeds$(92,659) $(178,462)
Discount rate (option-adjusted spread)(28,326) (54,351)
The sensitivity analysis measures the potential impact on fair values based on hypothetical changes, which in the case of our portfolio at September 30, 2018 are increased prepayment speeds and a decrease in the yield assumption.
Portfolio of Assets Serviced
The following table presents the composition of our residential primary servicing and subservicing portfolios as measured by UPB, including foreclosed real estate and small-balance commercial loans. The servicing portfolio represents loans for which we ownUPB amounts in the servicing rights while subservicing represents all other loans. The UPB of assets serviced for otherstable below are not included on our unaudited consolidated balance sheets.
UPB at September 30, 2018 
UPB at March 31, 2019 
Servicing$75,288,090
Subservicing49,805,407
NRZ125,987,243
$251,080,740
UPB at December 31, 2018 
Servicing$68,076,254
$72,378,693
Subservicing1,387,641
53,104,560
NRZ (1)91,532,579
130,517,237
$160,996,474
$256,000,490
UPB at December 31, 2017 
UPB at March 31, 2018 
Servicing$75,469,327
$73,264,640
Subservicing2,063,669
1,792,880
NRZ (1)101,819,557
NRZ98,331,356
$179,352,553
$173,388,876
UPB at September 30, 2017 
Servicing$78,254,463
Subservicing (2)3,656,197
NRZ (1)105,557,658
$187,468,318
(1)UPB of loans serviced for which the Rights to MSRs have been sold to NRZ, including those subserviced for which third-party consents have been received and the MSRs have been transferred to NRZ.
(2)Excludes $9.8 million of large-balance commercial foreclosed real estate. During 2017, we sold or transferred servicing on the remaining managed assets.
During the ninethree months ended September 30, 2018 and 2017,March 31, 2019, we soldacquired MSRs on portfolios consisting of 22,083 loans with a UPB of $580.0 million and $210.2 million, respectively.$4.9 billion. During the three months ended March 31, 2019, we also sold MSRs on portfolios consisting of 304 loans with a UPB of $99.4 million.
A significant portion of the servicing agreements for our non-Agency servicing portfolio contain provisions where we could be terminated as servicer without compensation upon the failure of the serviced loans to meet certain portfolio delinquency or cumulative loss thresholds. As a result of the economic downturn beginning in 2007 - 2008, the portfolio

delinquency and/or cumulative loss threshold provisions have been breached in many private-label securitizations in our non-Agency servicing portfolio. To date, terminations as servicer as a result of a breach of any of these provisions have been minimal.
At September 30, 2018,March 31, 2019, the S&P Global Ratings’Ratings, Inc.’s (S&P) servicer ratings outlook for Ocwen is stable.and Fitch Ratings, Inc.’s (Fitch) servicer ratings outlook for both OLS and PHH is Stable andstable. Moody’s Investors Service, Inc.’s (Moody’s) servicer ratings for OLS are on WatchReview for Downgrade. Downgrades in servicer ratings could adversely affect our ability to sell or finance servicing advances and could impair our ability to consummate future servicing transactions or adversely affect our dealings with lenders, other contractual counterparties, and regulators, including our ability to maintain our status as an approved servicer by Fannie Mae and Freddie Mac. The servicer rating requirements of Fannie Mae do not necessarily require or imply immediate action, as Fannie Mae has discretion with respect to whether we are in compliance with their requirements and what actions it deems appropriate under the circumstances in the event that we fall below their desired servicer ratings.

Certain of our servicing agreements require that we maintain specified servicer ratings from rating agencies such as Moody’s and S&P. At September 30, 2018,March 31, 2019, 695 non-Agency servicing agreements with a UPB of $27.0$25.1 billion have minimum servicer ratings criteria. As a result of our current servicer ratings, 170 termination rights have been triggered in non-Agency servicing agreements with a UPB of $8.4$7.9 billion, or approximately 9%8% of our total non-Agency servicing portfolio. To date, terminations as servicer as a result of a breach of any of these provisions have been minimal.

Servicing RevenueThree Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
Loan servicing and subservicing fees          
Servicing$52,610
 $63,071
 $167,389
 $197,712
$52,429
 $58,995
Subservicing658
 1,760
 2,443
 5,877
6,207
 914
NRZ120,593
 129,228
 374,322
 420,151
155,847
 127,017
173,861
 194,059
 544,154
 623,740
214,483
 186,926
Late charges14,839
 14,958
 44,743
 47,352
15,439
 14,589
Custodial accounts (float earnings)10,241
 7,489
 25,965
 18,322
11,934
 7,263
Loan collection fees4,916
 5,663
 14,700
 17,918
4,349
 5,018
Home Affordable Modification Program (HAMP) fees (1)3,365
 6,202
 11,622
 37,692
1,777
 4,104
Other6,508
 4,849
 16,911
 16,499
Other, net7,881
 4,238
$213,730
 $233,220
 $658,095
 $761,523
$255,863
 $222,138
(1)The HAMP program expired on December 31, 2016. Borrowers who had requested assistance or to whom an offer of assistance had been extended as of that date had until September 30, 2017 to finalize their modification. We continue to earn HAMP success fees for HAMP modifications that remain less than 90 days delinquent at the first, secondfirst-, second- and third yearthird-year anniversary of the start of the trial modification.
Float balances (balances in custodial accounts, which represent collections of principal and interest that we receive from borrowers) are held in escrow by an unaffiliated bank and are excluded from our unaudited consolidated balance sheets. Float balances amounted to $1.7$1.8 billion and $2.0$1.6 billion at September 30,March 31, 2019 and March 31, 2018, and September 30, 2017, respectively.
Note 810 — Rights to MSRs
In 2012Ocwen and 2013, we soldPHH have entered into agreements to sell MSRs or Rights to MSRs with respect to certain non-Agency MSRs and the related servicing advances to Home Loan Servicing Solutions, Ltd. (HLSS), an indirect wholly-owned subsidiaryNRZ, and in all cases have been retained by NRZ as subservicer. In the case of NRZ. While certain underlying economicsOcwen Rights to MSRs transactions, while the majority of the MSRsrisks and rewards of ownership were transferred, legal title was retained by Ocwen, causing the Rights to MSRs transactions to be accounted for as secured financings. WeIn the case of the PHH transactions, and for those Ocwen MSRs where consents were subsequently received and legal title was transferred to NRZ, due to the length of the non-cancellable term of the subservicing agreement, the transactions do not qualify as a sale and are accounted for as secured financings. As a result, we continue to recognize the MSRs and related financing liability on our unaudited consolidated balance sheet, as well as the full amount of servicing revenue and changes in the fair value of the MSRs and related financing liability in our consolidated statements of operations.
NRZ is our largest servicing client, accounting for 50% of the UPB of residential assets serviced and 73% of our loan servicing and subservicing fee revenue as of and for the three months ended March 31, 2019, respectively.


The following table presents the assets and liabilities recorded on our unaudited consolidated balance sheets as well as the impacts to our unaudited consolidated statements of operations.operations in connection with our NRZ agreements.
Balance SheetsMarch 31, 2019 December 31, 2018
MSRs, at fair value$831,284
 $894,002
Due from NRZ   
Sales and transfers of MSRs (1)23,430
 23,757
Advance funding, subservicing fees and reimbursable expenses9,238
 30,845
Due to NRZ55,907
 53,001
Financing liability - MSRs pledged, at fair value   
Original Rights to MSRs Agreements424,086
 436,511
2017 Agreements and New RMSR Agreements (2)119,932
 138,854
PHH MSR Agreements407,198
 457,491
Financing liability - MSRs pledged, at fair value$951,216
 $1,032,856
    
 Three Months Ended March 31,
 2019 2018
Statements of Operations   
Servicing fees collected on behalf of NRZ$155,847
 $127,017
Less: Subservicing fee retained by Ocwen37,407
 34,217
Net servicing fees remitted to NRZ118,440
 92,800
    
Less: Reduction (increase) in financing liability   
Changes in fair value:   
Original Rights to MSRs Agreements121
 116
2017 Agreements and New RMSR Agreements(6,980) 16,596
PHH MSR Agreements33,096
 
 26,237
 16,712
Runoff and settlement:   
Original Rights to MSRs Agreements9,035
 18,852
2017 Agreements and New RMSR Agreements23,320
 35,695
PHH MSR Agreements17,774
 
 50,129
 54,547
    
Other(1,882) (1,509)
    
Interest expense$43,956
 $23,050
(1)Balance represents the holdback of proceeds from PHH MSR sales and transfers to address indemnification claims and mortgage loan document deficiencies. These sales were executed by PHH prior to the acquisition date.
(2)$105.8 million and $33.0 million is expected to be recognized as a reduction in the financing liability and interest expense for the years ended December 31, 2019 and 2020, respectively.



Financing Liability - MSRs PledgedOriginal Rights to MSRs Agreements 2017 Agreements and New RMSR Agreements PHH MSR Agreements Total
Balance at December 31, 2018$436,511
 $138,854
 $457,491
 $1,032,856
Additions
 
 577
 577
Changes in fair value:      
Original Rights to MSRs Agreements(121) 
 
 (121)
2017 Agreements and New RMSR Agreements
 6,980
 
 6,980
PHH MSR Agreements
 
 (33,096) (33,096)
Runoff and settlement:      
Original Rights to MSRs Agreements(9,035) 
 
 (9,035)
2017 Agreements and New RMSR Agreements
 (23,320) 
 (23,320)
PHH MSR Agreements
 
 (17,774) (17,774)
Calls (1):      
Original Rights to MSRs Agreements(3,269) 
 
 (3,269)
2017 Agreements and New RMSR Agreements
 (2,582) 
 (2,582)
Balance at March 31, 2019$424,086
 $119,932
 $407,198
 $951,216
Financing Liability - MSRs PledgedOriginal Rights to MSRs Agreements 2017 Agreements and New RMSR Agreements Total
Balance at December 31, 2017$499,042
 $9,249
 $508,291
Receipt of lump-sum cash payments
 279,586
 279,586
Changes in fair value:     
Original Rights to MSRs Agreements(116) 
 (116)
2017 Agreements and New RMSR Agreements
 (16,596) (16,596)
Runoff and settlement:     
Original Rights to MSRs Agreements(18,852) 
 (18,852)
2017 Agreements and New RMSR Agreements
 (35,695) (35,695)
Calls (1):     
Original Rights to MSRs Agreements(420) 
 (420)
2017 Agreements and New RMSR Agreements
 (274) (274)
Balance at March 31, 2018$479,654
 $236,270
 $715,924
(1)Represents the carrying value of MSRs in connection with call rights exercised by NRZ, for MSRs transferred to NRZ under the 2017 Agreements and New RMSR Agreements, or by Ocwen at NRZ’s direction, for MSRs underlying the Original Rights to MSRs Agreements. Ocwen derecognizes the MSRs and the related financing liability upon collapse of the securitization.
Ocwen Transactions
Prior to the transfer of legal title under the Master Servicing Rights Purchase Agreement dated as of October 1, 2012, as amended, and certain Sale Supplements, as amended (collectively, the Original Rights to MSRs Agreements), Ocwen agreed to service the mortgage loans underlying the MSRs on the economic terms set forth in the Original Rights to MSRs Agreements. After the transfer of legal title as contemplated under the Original Rights to MSRs Agreements, Ocwen was to service the mortgage loans underlying the MSRs as subservicer on substantially the same economic terms.
On July 23, 2017 and January 18, 2018, we entered into a series of agreements with NRZ that collectively modify, supplement and supersede the arrangements among the parties as set forth in the Original Rights to MSRs Agreements. The July 23, 2017 agreements, as amended, include a Master Agreement, Transfer Agreement and Subservicing Agreement (collectively, the 2017 Agreements) pursuant to which the parties agreed, among other things, to undertake certain actions to facilitate the transfer from Ocwen to NRZ of Ocwen’s legal title to the remaining MSRs with a UPB of $109.6 billion as of June 30, 2017, that were subject to the Original Rights


to MSRs Agreements and under which Ocwen willwould subservice mortgage loans underlying the MSRs for an initial term of five years (the Initial Term). While we continue the process of obtaining the third-party consents necessary to transfer the MSRs to NRZ, on
On January 18, 2018, the parties entered into new agreements (including a Servicing Addendum) regarding the Rights to MSRs related to MSRs that remained subject to the Original Rights to MSRs Agreements as of January 1, 2018 and amended the Transfer Agreement (collectively, New RMSR Agreements) to accelerate the implementation of certain parts of our arrangements in order to achieve the intent of the 2017 Agreements


sooner. Ocwen will continue to service the related mortgage loans until the necessary third-party consents are obtained in order to transfer the applicable MSRs in accordance with the New RMSR Agreements. Upon receiving the required consents and transferring the MSRs, Ocwen will subservice the mortgage loans underlying the MSRs pursuant to the 2017 Agreements.
Ocwen received lump-sum cash payments of $54.6 million and $279.6 million in September 2017 and January 2018 in accordance with the terms of the 2017 Agreements and New RMSR Agreements, respectively. These upfront payments generally represent the net present value of the difference between the future revenue stream Ocwen would have received under the Original Rights to MSRs Agreements and the future revenue stream Ocwen expects to receive under the 2017 Agreements and the New RMSR Agreements.
On August 17, 2018, Ocwen and NRZ entered into certain amendments to the New RMSR Agreements to include New Penn Financial, LLC dba Shellpoint Mortgage Servicing (Shellpoint), a subsidiary of NRZ, as a party and to conform the New RMSR Agreements to certain of the terms of the Shellpoint Subservicing Agreement between Ocwen and Shellpoint.
The 2017 Agreements and New RMSR Agreements (as amended) provide for the conversionAs of the economics of the Original Rights to MSRs Agreements into a more traditional subservicing arrangement and involve upfront payments to Ocwen. Prior to the execution of the New RMSR Agreements, we received these payments upon obtaining the required third-party consents and the transfer of the MSRs. Upon execution of the New RMSR Agreements, we received the balance of these upfront payments. These upfront payments generally represent the net present value of the difference between the future revenue stream Ocwen would have received under the Original Rights to MSRs Agreements and the future revenue stream Ocwen expects to receive under the 2017 Agreements and the New RMSR Agreements. On September 1, 2017, pursuant to the 2017 Agreements, Ocwen successfully transferred MSRs withMarch 31, 2019, there remains $25.9 billion in UPB of $15.9 billionMSRs for which legal title has not transferred to NRZ and received a lump-sum payment of $54.6 million. On January 18, 2018, Ocwen received a lump-sum payment of $279.6 million in accordance with the terms of the New RMSR Agreements.
Due to the length of the Initial Term of the Subservicing Agreement, the transactions in which MSRs are transferred as described above do not qualify as a sale and are accounted for as secured financings. A new liability is recognized in an amount equal to the fair value of any lump sum payments received in connection with the 2017 Agreements and New RMSR Agreements. Due diligence and consent-related costs are recorded in Professional services expense as incurred. Changes in the fair value of the financing liability are recognized in Interest expense.
NRZ. In the event the required third-party consents are not obtained with respect to any dates specified in,by May 31, 2019, and in accordance with the process set forth in, the New RMSR Agreements, such MSRs will either: (i) remain subject to the New RMSR Agreements at the option of NRZ, (ii) be acquired by Ocwen at a price determined in accordance with the terms of the New RMSR Agreements, or (iii) be sold to a third party in accordance with the terms of the New RMSR Agreements. Ocwen and NRZ are in discussions regarding the arrangements that will be made with respect to these MSRs.
At any time during the Initial Term, NRZ may terminate the Subservicing Agreement and Servicing Addendum for convenience, subject to Ocwen’s right to receive a termination fee and proper notice. Following the Initial Term, NRZ may extend the term of the Subservicing Agreement and Servicing Addendum for additional three-month periods by providing proper notice. Following the Initial Term, the Subservicing Agreement and Servicing Addendum can be cancelled by Ocwen on an annual basis. NRZ and Ocwen have the ability to terminate the Subservicing Agreement and Servicing Addendum for cause if certain specified conditions occur.
Under the terms of the Subservicing Agreement and Servicing Addendum, in addition to a base servicing fee, Ocwen will continue to receive ancillary income, which primarily includes late fees, loan modification fees and Speedpay® fees. NRZ will receive all float earnings and deferred servicing fees related to delinquent borrower payments, as well as be entitled to receive certain real estate owned (REO) related income including REO referral commissions.
Prior to January 18, 2018, MSRs as to which necessary transfer consents had not yet been obtained continued to be subject to the terms of the agreements entered into in 2012 and 2013. Under the 2012 and 2013 agreements, the servicing fees payable under the servicing agreements underlying the Rights to MSRs were apportioned between NRZ and us. NRZ retained a fee based on the UPB of the loans serviced, and OLS received certain fees, including a performance fee based on servicing fees paid less an amount calculated based on the amount of servicing advances and the cost of financing those advances.
PHH Transactions
On December 28, 2016, PHH entered into an agreement to sell substantially all of its MSRs, and the related servicing advances, to New Residential Mortgage LLC, a wholly-owned subsidiary of NRZ. In connection with this agreement, on December 28, 2016, PHH also entered into a subservicing agreement with NRZ (collectively, the PHH MSR Agreements). The PHH subservicing agreement has an initial term of three years from the initial transaction date of June 16, 2017, subject to certain transfer and termination provisions.
Through its acquisition of PHH on October 4, 2018, Ocwen recognized MSRs of $42.3 billion UPB related to the PHH MSR Agreements. As of March 31, 2019, $3.2 billion in UPB of MSRs and related advances remain to be sold to NRZ under the PHH MSR Agreements pending receipt of required third-party consents. Ocwen and NRZ are in discussions regarding disposition of these assets.
At any time during each of the second and third years of the initial term, and subject to the payment of the applicable deboarding fee, NRZ may terminate an amount not to exceed 25% of the underlying mortgage loans with proper notice. The PHH MSR Agreements automatically renew for successive one-year terms unless either party provides notice of termination. NRZ and PHH each have the ability to terminate the subservicing agreement for cause if certain specified conditions occur.


Interest expense related to financing liabilities recorded in connection with the NRZ transactions is indicated in the table below.
 Three Months Ended September 30, Nine Months Ended September 30,
2018 2017 2018 2017
Servicing fees collected on behalf of NRZ$120,593
 $129,228
 $374,322
 $420,151
Less: Subservicing fee retained by Ocwen33,335
 68,536
 101,997
 226,483
Net servicing fees remitted to NRZ87,258
 60,692
 272,325
 193,668
Less: Reduction (increase) in financing liability       
Changes in fair value       
Original Rights to MSRs Agreements4,844
 (9,854) (3,938) (9,854)
2017 Agreements and New RMSR Agreements(2,163) 36,878
 15,261
 36,878
Runoff, settlement and other       
Original Rights to MSRs Agreements14,095
 19,003
 45,455
 52,196
2017 Agreements and New RMSR Agreements33,765
 767
 104,291
 767
 $36,717
 $13,898
 $111,256
 $113,681
In April 2015, Ocwen sold all economic beneficial rights to the “clean-up call rights” to which we were entitled pursuant to servicing agreements that underlie the Rights to MSRs to NRZ for a payment upon exercise of 0.50% of the UPB of all performing mortgage loans (mortgage loans that are current or 30 days or less delinquent) associated with such clean-up call. As a result of the 2017 Agreements and the New RMSR Agreements, Ocwen is no longer entitled to the 0.50% purchase price but will continue to be reimbursed for costs incurred with respect to such efforts and receives administrative fees. We received $0.8 million and $5.5 million during the three and nine months ended September 30, 2017, respectively, from NRZ in connection with such clean-up calls. The clean-up calls are recognized in Other, net in the unaudited consolidated statements of operations.
Note 911 – Receivables
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Servicing-related receivables:      
Government-insured loan claims, net$100,786
 $114,971
$99,918
 $105,258
Due from NRZ:   
Sales and transfers of MSRs23,430
 23,757
Advance funding, subservicing fees and reimbursable expenses9,238
 30,845
Due from custodial accounts17,780
 9,060
Reimbursable expenses30,493
 31,709
11,992
 11,508
Due from custodial accounts27,990
 36,122
Due from NRZ6,137
 14,924
Other9,048
 11,959
7,304
 7,754
174,454
 209,685
169,662
 188,182
Income taxes receivable35,153
 36,831
39,382
 45,987
Other receivables11,153
 19,600
40,401
 17,672
220,760
 266,116
249,445
 251,841
Allowance for losses(64,823) (66,587)(52,402) (53,579)
$155,937
 $199,529
$197,043
 $198,262
At September 30, 2018March 31, 2019 and December 31, 2017,2018, the allowance for losses relatedrelates to receivables of our Servicing business was $64.4 million and $66.3 million, respectively, and was primarily comprised of an allowancebusiness. Allowance for losses related to defaulted FHAFHA- or VA insuredVA-insured loans repurchased from Ginnie Mae guaranteed securitizations (government-insured loan claims).


was $51.3 million and $52.5 million at March 31, 2019 and December 31, 2018, respectively.
Allowance for Losses - Government-Insured Loan ClaimsThree Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
Beginning balance$53,155
 $46,577
 $53,340
 $53,258
$52,497
 $53,340
Provision10,180
 9,162
 29,214
 31,848
7,247
 10,376
Net charge-offs and other(10,297) (7,069) (29,516) (36,436)
Charge-offs and other, net(8,464) (6,123)
Ending balance$53,038
 $48,670
 $53,038
 $48,670
$51,280
 $57,593
Note 1012 – Other Assets
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Contingent loan repurchase asset$307,684
 $431,492
$399,202
 $302,581
Prepaid expenses23,023
 22,559
25,668
 27,647
Debt service accounts (restricted cash)22,454
 33,726
Prepaid representation, warranty and indemnification claims - Agency MSR sale15,173
 20,173
15,193
 15,173
Prepaid lender fees, net6,290
 9,496
Real estate5,216
 3,070
7,256
 7,368
Deferred tax asset, net5,858
 5,289
Prepaid lender fees, net (1)5,496
 6,589
Derivatives, at fair value4,721
 5,429
4,341
 4,552
Other restricted cash3,056
 9,179
Security deposits2,257
 2,278
Mortgage backed securities, at fair value1,670
 1,592
1,786
 1,502
Interest-earning time deposits1,629
 4,739
1,373
 1,338
Prepaid income taxes
 5,621
Other8,086
 7,715
5,742
 5,250
$399,002
 $554,791
$474,172
 $379,567
(1)We amortize these costs to the earlier of the scheduled amortization date, contractual maturity date or prepayment date of the debt.

Automotive dealer financing notes not pledged to our former automotive dealer loan financing facility are reported as Other assets. We ceased new lending and terminated this facility in January 2018. There were no remaining notes outstanding at September 30, 2018. At December 31, 2017, the balance of the notes was $0, net of an allowance of $7.7 million. Changes in the allowance are as follows:
 Three Months Ended September 30, Nine Months Ended September 30,
2018 2017 2018 2017
Beginning balance$
 $9,586
 $7,664
 $4,371
Provision
 (1,019) (265) 4,196
Net charge-offs and other
 
 (7,399) 
Ending balance$
 $8,567
 $
 $8,567



Note 1113 – Borrowings
Match Funded Liabilities   September 30, 2018 December 31, 2017   March 31, 2019 December 31, 2018
Borrowing Type Maturity (1) Amorti- zation Date (1) Available Borrowing Capacity (2) Weighted Average Interest Rate (3) Balance Weighted Average Interest Rate (3) Balance Maturity (1) Amorti- zation Date (1) Available Borrowing Capacity (2) Weighted Average Interest Rate (3) Balance Weighted Average Interest Rate (3) Balance
Advance Financing Facilities:                    
Advance Receivables Backed Notes - Series 2014-VF4 (4) Aug. 2048 Aug. 2018 $
 % $
 4.29% $67,095
Advance Receivables Backed Notes - Series 2015-VF5 (4) Dec. 2049 Dec. 2019 46,178
 3.76
 178,822
 4.29
 67,095
 Dec. 2049 Dec. 2019 110,794
 4.12
 $114,206
 4.06
 $216,559
Advance Receivables Backed Notes - Series 2016-T1 (5) Aug. 2048 Aug. 2018 
 
 
 2.77
 265,000
Advance Receivables Backed Notes - Series 2016-T2 (5) Aug. 2049 Aug. 2019 
 2.99
 235,000
 2.99
 235,000
 Aug. 2049 Aug. 2019 
 2.99
 235,000
 2.99
 235,000
Advance Receivables Backed Notes - Series 2017-T1 (5) Sep. 2048 Sep. 2018 
 
 
 2.64
 250,000
Advance Receivables Backed Notes, Series 2018-T1 (5) Aug. 2049 Aug. 2019 
 3.50
 150,000
 
 
 Aug. 2049 Aug. 2019 
 3.50
 150,000
 3.50
 150,000
Advance Receivables Backed Notes, Series 2018-T2 (5) Aug. 2050 Aug. 2020 
 3.81
 150,000
 
 
 Aug. 2050 Aug. 2020 
 3.81
 150,000
 3.81
 150,000
Total Ocwen Master Advance Receivables Trust (OMART) 46,178
 3.46
 713,822
 3.02
 884,190
 110,794
 3.50
 649,206
 3.56
 751,559
Ocwen Servicer Advance Receivables Trust III (OSART III) - Advance Receivables Backed Notes, Series 2014-VF1 (6)
 Dec. 2048 Dec. 2018 54,626
 5.49
 374
 4.63
 33,768
Ocwen Freddie Advance Funding (OFAF) - Advance Receivables Backed Notes, Series 2015-VF1 (7)
 Jun. 2049 Jun. 2019 64,950
 4.83
 50
 4.52
 56,078
Ocwen Freddie Advance Funding (OFAF) - Advance Receivables Backed Notes, Series 2015-VF1 (6)
 Jun. 2049 Jun. 2019 64,822
 5.10
 178
 5.03
 26,725
Total Servicing Advance Financing Facilities 165,754
 3.46% 714,246
 3.16% 974,036
 175,616
 3.50% 649,384
 3.61% 778,284
                    
Automotive Capital Asset Receivables Trust (ACART) - Loan Series 2017-1 (8)
 Feb. 2021 Feb. 2019 
 % 
 6.77% 24,582
           $175,616
 3.50% $649,384
 3.61% $778,284
 $165,754
 3.46% $714,246
 3.25% $998,618
(1)The amortization date of our facilities is the date on which the revolving period ends under each advance facility note and repayment of the outstanding balance must begin if the note is not renewed or extended. The maturity date is the date on which all outstanding balances must be repaid. In all of our advance facilities, there are multiple notes outstanding. For each note, after the amortization date, all collections that represent the repayment of advances pledged to the facility must be applied to reduce the balance of the note outstanding, and anythe repayment of advances allocated to the note may not be used to fund new advances are ineligible to be financed.advances.
(2)Borrowing capacity under the OMART and OFAF facilities is available to us provided that we have eligible collateral to pledge. Collateral may only be pledgedpledge according to one facility.their respective criteria. At September 30, 2018, $52.8March 31, 2019, $66.1 million of the available borrowing capacity of our advance financing notes could be used based on the amount of eligible collateral that had been pledged.
(3)1ML was 2.26%2.49% and 1.56%2.50% at September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively.
(4)
Effective January 1, 2018, the borrowing capacity of the Series 2014-VF4 and the Series 2015-VF5 variable rate notes were each reduced from $105.0 million to $70.0 million. The interest rate was based on 1ML, with a ceiling of 125 basis points (bps), plus a margin of 235 to 635 bps. On July 13, 2018, we increased thetotal borrowing capacity of the Series 2015-VF5 variable notes tois $225.0 million, and extended the amortization date to December 15, 2019, with interest computed based on the lender’s cost of funds plus a margin of 105 to 250 bps. The increased capacity was used on July 16, 2018 to redeem the Series 2016-T1 term notes with an outstanding balance of $265.0 million and an amortization date of August 15, 2018. We also voluntarily terminated the Series 2014-VF4 variable notes on July 16, 2018.
(5)Under the terms of the agreement, we must continue to borrow the full amount of the Series 2016-T2, 2018-T1 and 2018-T2 fixed-rate term notes until the amortization date. If there is insufficient eligible collateral to support the level of borrowing, the excess cash proceeds in an amount necessary to make up the deficit are not distributed to Ocwen but are held by the trustee, and interest expense continues to be based on the full amount of the outstanding notes. The Series 2016-T2, 2018-T1 and 2018-T2 term notes have a total combined borrowing capacity of $535.0 million. Rates on the individual classes of notes range from 2.72% to 4.53%. The Series 2016-T1 and Series 2017-T1 term notes were redeemed on July 16, 2018 and August 14, 2018, respectively. On August 15, 2018, we issued two $150.0 million fixed-rate term notes (Series 2018 T-1 and Series 2018-T2) with amortization dates of August 15, 2019 and August 17, 2020, respectively.


issued two $150.0 million fixed-rate term notes (Series 2018 T-1 and Series 2018-T2) with amortization dates of August 15, 2019 and August 2020, respectively.
(6)
The maximum borrowing capacity under this facility is $55.0 million. There is a ceiling of 300 bps for the 3ML in determining the interest rate for these variable rate notes. Rates on the individual notes are based on the lender’s cost of funds plus a margin of 235 to 475 bps.
(7)
On June 7, 2018, borrowing capacity was reduced from $110.0 million to $65.0 million with interest computed based on the lender’s cost of funds plus a margin of 180 to 450 bps. There is a ceiling of 300 bps for 3ML in determining the interest rate for these variable rate notes.
(8)On January 23, 2018, we voluntarily terminated the Loan Series 2017-1 Notes.
Pursuant to the 2017 Agreements and New RMSR Agreements, NRZ is obligated to fund new servicing advances with respect to the MSRs underlying the Rights to MSRs. We are dependent upon NRZ for funding the servicing advance obligations for Rights to MSRs where we are the servicer. NRZ currently uses advance financing facilities in order to fund a substantial portion of the servicing advances that they are contractually obligated to purchase pursuant to our agreements with them. As of September 30, 2018,March 31, 2019, we were the servicer of Rights to MSRs sold to NRZ pertaining to $91.5$25.9 billion in UPB, and thewhich excludes those Rights to MSRs where legal title has transferred to NRZ. NRZ’s associated outstanding servicing advances as of such date were approximately $2.3 billion.$842.9 million. Should NRZ’s advance financing facilities fail to perform as envisaged or should NRZ otherwise be unable to meet its advance funding obligations, our liquidity, financial condition and business could be materially and adversely affected. As the servicer, we are contractually required under our servicing agreements to make the relevantcertain servicing advances even if NRZ does not perform its contractual obligations to fund those advances. See Note 810 — Rights to MSRs for additional information.
In addition, although we are not an obligor or guarantor under NRZ’s advance financing facilities, we are a party to certain of the facility documents as the servicer of the underlying loans on which advances are being financed. As the servicer, we


make certain representations, warranties and covenants, including representations and warranties in connection with advances subsequently sold to, or reimbursed by, NRZ.
Financing Liabilities Outstanding Balance Outstanding Balance
Borrowing Type Collateral Interest Rate Maturity September 30, 2018 December 31, 2017 Collateral Interest Rate Maturity March 31, 2019 December 31, 2018
HMBS-Related Borrowings, at fair value (1) Loans held for investment 1ML + 260 bps (1) $5,184,227
 $4,601,556
 Loans held for investment 1ML + 260 bps (1) $5,614,688
 $5,380,448
Other Financing Liabilities        
MSRs pledged, at fair value:        
Original Rights to MSRs Agreements MSRs (2) (2) 450,845
 499,042
 MSRs (2) (2) 424,086
 436,511
2017 Agreements and New RMSR Agreements MSRs (3) (3) 169,354
 9,249
 MSRs (3) (3) 119,932
 138,854
PHH MSR Agreements MSRs (4) (4) 407,198
 457,491
 620,199
 508,291
 951,216
 1,032,856
Secured Notes, Ocwen Asset Servicing Income Series, Series 2014-1 (4) MSRs (4) Feb. 2028 67,194
 72,575
 MSRs (5) Feb. 2028 63,835
 65,523
Financing liability - Owed to securitization investors, at fair value:        
IndyMac Mortgage Loan Trust (INDX 2004-AR11) (5) Loans held for investment (5) (5) 13,250
 
 Loans held for investment (6) (6) 10,923
 11,012
Residential Asset Securitization Trust 2003-A11 (RAST 2003-A11) (5) Loans held for investment (5) (5) 13,393
 
 Loans held for investment (6) (6) 13,639
 13,803
 26,643
 
 24,562
 24,815
Advances pledged (6) Advances on loans (6) (6) 5,283
 12,652
 Advances on loans (7) (7) 4,085
 4,419
 719,319
 593,518
 1,043,698
 1,127,613
        
 $5,903,546
 $5,195,074
 $6,658,386
 $6,508,061
(1)Represents amounts due to the holders of beneficial interests in Ginnie Mae guaranteed HMBS. The beneficial interests have no maturity dates, and the borrowings mature as the related loans are repaid.
(2)This financing liability has no contractual maturity or repayment schedule. The balance of the liability is adjusted each reporting period to its fair value based on the present value of the estimated future cash flows underlying the related MSRs.


(3)This financing liability arose in connection with lump sum payments received upon transfer of legal title of the MSRs related to the Rights to MSRs transactions to NRZ in September 2017. In connection with the execution of the New RMSR Agreements in January 2018, we received a lump sum payment of $279.6 million as compensation for foregoing certain payments under the Original Rights to MSRs Agreements. The balance of the liability is adjusted each reporting period to its fair value based on the present value of the estimated future cash flows. The expected maturity of the liability is April 30, 2020, the date through which we were scheduled to be the servicer on loans underlying the Rights to MSRs per the Original Rights to MSRs Agreements.
(4)Represents a liability for sales of MSRs that are accounted for as a secured borrowing which we assumed in connection with the acquisition of PHH. Under this accounting treatment, the MSRs transferred to NRZ remain on the consolidated balance sheet and the proceeds from the sale are recognized as a secured liability. We elected to record the liability at fair value consistent with the related MSRs.
(5)OASIS noteholders are entitled to receive a monthly payment equal to the sum of: (a) 21 basis points of the UPB of the reference pool of Freddie Mac mortgages; (b) any termination payment amounts; (c) any excess refinance amounts; and (d) the note redemption amounts, each as defined in the indenture supplement for the notes. Monthly amortization of the liability is estimated using the proportion of monthly projected service fees on the underlying MSRs as a percentage of lifetime projected fees, adjusted for the term of the notes.
(5)(6)
Consists of securitization debt certificates due to third parties that represent beneficial interests in trusts that we include in our unaudited consolidated financial statements, as more fully described in Note 24 – Securitizations and Variable Interest Entities. The holders of these certificates have no recourse against the assets of Ocwen. The certificates in the INDX 2004-AR11 Trust pay interest based on variable rates which are generally based on weighted average net mortgage rates and which range between 3.29%3.68% and 3.62%4.26% at September 30, 2018.March 31, 2019. The certificates in the RAST 2003-A11 Trust pay interest based on fixed rates ranging between 4.25% and 5.75% and a variable rate based on 1ML plus 0.45%. The maturity of the certificates occurs upon maturity of the loans held by the trust. The remaining loans in the INDX 2004-AR11 Trust and RAST 2003-A11 Trust have maturity dates extending through November 2034 and October 2033, respectively.


(6)(7)Certain sales of advances did not qualify for sales accounting treatment and were accounted for as a financing. This financing liability has no contractual maturity. The effective interest rate is based on 1ML plus a margin of 450 bps.
Other Secured Borrowings   Outstanding Balance   Outstanding Balance
Borrowing Type Collateral Interest Rate Termination / Maturity Available Borrowing Capacity (1) September 30, 2018 December 31, 2017 Collateral Interest Rate Termination / Maturity Available Borrowing Capacity (1) March 31, 2019 December 31, 2018
SSTL (2) (2) 1-Month Euro-dollar rate + 500 bps with a Eurodollar floor of 100 bps (2) Dec. 2020 $
 $235,687
 $298,251
 (2) 1-Month Euro-dollar rate + 500 bps with a Eurodollar floor of 100 bps (2) Dec. 2020 $
 $345,143
 $231,500
Mortgage loan warehouse facilities            
Repurchase agreement (3) Loans held for sale (LHFS) 1ML + 200 - 345 bps Sep. 2019 100,000
 
 8,221
 Loans held for sale (LHFS) 1ML + 195 - 300 bps Sep. 2019 59,468
 40,532
 74,693
Participation agreements (4) LHFS N/A (4) 
 64,798
 161,433
Participation agreement (4) LHFS N/A Jul. 2019 
 5,637
 42,331
Mortgage warehouse agreement (5) LHFS (reverse mortgages) 1ML + 275 bps; 1ML floor of 350 bps Aug. 2019 
 9,899
 32,042
 LHFS (reverse mortgages) 1ML + 275 bps; 1ML floor of 350 bps Aug. 2019 
 12,466
 8,009
Master repurchase agreement (6) LHFS (forward and reverse mortgages) 1ML + 225 bps forward; 1ML + 275 bps reverse Dec. 2018 109,567
 40,433
 54,086
 LHFS (forward and reverse mortgages) 1ML + 225 bps forward; 1ML + 275 bps reverse Dec. 2019 170,060
 29,940
 30,680
Master repurchase agreement (7) LHFS (reverse mortgages) Prime + 0.0% (4.0% floor) Dec. 2018 
 
 
 LHFS (reverse mortgages) Prime + 0.0% (4.0% floor) Jan. 2020 
 733
 
Master repurchase agreement (8) N/A 1ML + 170bps N/A 
 
 
Participation agreement (9) LHFS N/A Feb. 2020 
 8,731
 
 209,567
 115,130
 255,782
 229,528
 98,039
 155,713
            
 $209,567
 350,817
 554,033
 $229,528
 443,182
 387,213
Unamortized debt issuance costs - SSTLUnamortized debt issuance costs - SSTL   (3,573) (5,423)Unamortized debt issuance costs - SSTL   (4,074) (3,098)
Discount - SSTLDiscount - SSTL   (1,819) (2,760)Discount - SSTL   (2,126) (1,577)
 

 $345,425
 $545,850
 

 $436,982
 $382,538
            
Weighted average interest rateWeighted average interest rate 5.79% 5.22%Weighted average interest rate 5.90% 5.49%
(1)Available borrowing capacity for our mortgage loan warehouse facilities does not consider the amount of the facility that the lender has extended on an uncommitted basis. Of the borrowing capacity extended on a committed basis, $100.0$89.0 million could be used at September 30, 2018March 31, 2019 based on the amount of eligible collateral that could be pledged.


(2)UnderOn March 18, 2019, we entered into a Joinder and Amendment Agreement (the Amendment) which amends the terms of theexisting Amended and Restated Senior Secured Term LoanSSTL Facility Agreement dated December 5, 2016 to provide an additional term loan of $120.0 million subject to the same maturity, interest rate and other material terms of existing borrowings under the SSTL. Effective with anthe Amendment, the original borrowing capacity of $335.0 million we may request increaseshas been increased to the loan amount of up to $100.0$455.0 million with additional increases subject to certain limitations. We are required to makeand the quarterly principal payments ofpayment has been increased from $4.2 million on the SSTL, the first of which was paid onto $6.4 million beginning March 31, 2017.2019. See information regarding collateral in the table below.
The borrowings under the SSTL are secured by a first priority security interest in substantially all of the assets of Ocwen, OLS and the other guarantors thereunder, excluding among other things, 35% of the capital stock of foreign subsidiaries, securitization assets and equity interests of securitization entities, assets securing permitted funding indebtedness and non-recourse indebtedness, REO assets, servicing agreements where an acknowledgment from the GSE has not been obtained, as well as other customary carve-outs.
Borrowings bear interest, at the election of Ocwen, at a rate per annum equal to either (a) the base rate (the greatest of (i) the prime rate in effect on such day, (ii) the federal funds rate in effect on such day plus 0.50% and (iii) 1ML, plus a margin of 4.00% and subject to a base rate floor of 2.00% or (b) 1ML, plus a margin of 5.00% and subject to a 1ML floor of 1.00%. To date, we have elected option (b) to determine the interest rate.
(3)We primarily use this facility to fund the repurchase of certain loans from Ginnie Mae guaranteed securitizations in connection with loan modifications and loan resolution activity as part of our contractual obligations as the servicer of the loans. On September 28, 2018, we renewed this facility through September 27, 2019. In connection with the renewal, we increased theThe maximum borrowing amount from $137.5 million tounder this agreement is $175.0 million, of which $100.0 million is available on a committed basis and the remainder is available at the discretion of the lender.
(4)Under thesethis participation agreements,agreement, the lender provides financing for a combined totalon an uncommitted basis of $250.0 million at the discretion of the lender.$175.0 million. The participation agreements allowagreement allows the lender to acquire a 100% beneficial interest in the underlying mortgage loans. The transaction does not qualify for sale accounting treatment and is accounted for as a secured borrowing. The lender earns the stated interest rate of the underlying mortgage loans while the loans are financed under the participation agreement. On May 31, 2018, we renewed these facilities through April 30,29, 2019, ($175.0 million) and May 31, 2019 ($75.0 million).the maturity date was extended to


July 31, 2019. Effective with the merger of Homeward Residential Inc. into PMC in February 2019, an additional existing participation agreement with uncommitted borrowing capacity of $75.0 million and a maturity date of May 31, 2019 was terminated.
(5)Under this participation agreement, the lender provides financing for $100.0 million at the discretion of the lender.on an uncommitted basis. The participation agreement allows the lender to acquire a 100% beneficial interest in the underlying mortgage loans. The transaction does not qualify for sale accounting treatment and is accounted for as a secured borrowing. On August 15, 2018, we renewed these facilities through August 15, 2019.
(6)UnderThe maximum borrowing under this agreement the lender provides financingis $250.0 million, of which $200.0 million is available on a committed basis for up to $150.0 million.and the remainder is available on an uncommitted basis. The agreement allows the lender to acquire a 100% beneficial interest in the underlying mortgage loans. The transaction does not qualify for sale accounting treatment and is accounted for as a secured borrowing.
(7)
Under this agreement, the lender provides financing for up to $50.0 million on an uncommitted basis.On January 23, 2019, we renewed this facility through January 22, 2020.
(8)
This agreement was originally entered into by PHH and subsequently assumed by Ocwen in connection with its acquisition of PHH. The lender provides financing for up to $200.0 million at the discretion of the lender. The agreement has no stated maturity date.
(9)We entered into a master participation agreement on February 4, 2019 under which the lender will provide $300.0 million of borrowing capacity to PMC on an uncommitted basis. The participation agreement allows the lender to acquire a 100% beneficial interest in the underlying mortgage loans. The transaction does not qualify for sale accounting treatment and is accounted for as a secured borrowing. The lender earns the stated interest rate of the underlying mortgage loans while the loans are financed under the participation agreement.
Senior NotesInterest Rate Maturity Outstanding BalanceInterest Rate Maturity Outstanding Balance
 September 30, 2018 December 31, 2017  March 31, 2019 December 31, 2018
Senior unsecured notes (1)6.625% May 2019 $3,122
 $3,122
      
Senior secured notes (2)8.375% Nov. 2022 346,878
 346,878
PHH7.375% Sep. 2019 $97,521
 $97,521
PHH6.375% Aug. 2021 21,543
 21,543
 119,064
 119,064
Senior secured notes8.375% Nov. 2022 330,878
 330,878
 350,000
 350,000
 449,942
 449,942
Unamortized debt issuance costs (2,251) (2,662) (1,959) (2,075)
Fair value adjustments (1) 160
 860
 $347,749
 $347,338
 $448,143
 $448,727
(1)These notes were originally issued by PHH and subsequently assumed by Ocwen may redeem all or a partin connection with its acquisition of PHH. We recorded the notes at their respective fair values on the date of acquisition, and we are amortizing the resulting fair value purchase accounting adjustments over the remaining term of the remaining Senior Unsecured Notes, upon not less than 30 nor more than 60 days’ notice,notes. We have the option to redeem the notes due in August 2021, in whole or in part, on or after January 1, 2019 at a redemption price (expressed as a percentageequal to 100.0% of the principal amount) of 100.000% beginning May 15, 2018amount plus any accrued and unpaid interest and additional interest, if any.interest.
(2)The Senior Secured Notes are guaranteed by Ocwen, OMS, Homeward Residential Holdings, Inc., Homeward and ACS (the Guarantors). The Senior Secured Notes are secured by second priority liens on the assets and properties of OLS and the Guarantors that secure the first priority obligations under the SSTL, excluding certain MSRs.


At any time, OLS may redeem all or a part of the Senior Secured Notes, upon not less than 30 nor more than 60 days’ notice at a specified redemption price, plus accrued and unpaid interest to the date of redemption. Prior to November 15, 2018, the Senior Secured Notes may be redeemed at a redemption price equal to 100.0% of the principal amount of the Senior Secured Notes redeemed, plus the applicable make whole premium (as defined in the Indenture). On or after November 15, 2018, OLS may redeem all or a part of the Senior Secured Notes at the redemption prices (expressed as percentages of principal amount) specified in the Indenture. The redemption prices during the twelve-month periods beginning on November 15th of each year are as follows:
Year Redemption Price
2018 106.281%
2019 104.188%
2020 102.094%
2021 and thereafter 100.000%
At any time, on or prior to November 15, 2018, OLS may, at its option, use the net cash proceeds of one or more equity offerings (as defined in the Indenture) to redeem up to 35.0% of the principal amount of all Senior Secured Notes issued at a redemption price equal to 108.375% of the principal amount of the Senior Secured Notes redeemed plus accrued and unpaid interest to the date of redemption, provided that: (i) at least 65.0% of the principal amount of all Senior Secured Notes issued under the Indenture (including any additional Senior Secured Notes) remains outstanding immediately after any such redemption; and (ii) OLS makes such redemption not more than 120 days after the consummation of any such equity offering.
Upon a change of control (as defined in the Indenture), OLS is required to make an offer to the holders of the Senior Secured Notes to repurchase all or a portion of each holder’s Senior Secured Notes at a purchase price equal to 101.0% of the principal amount of the Senior Secured Notes purchased plus accrued and unpaid interest to the date of purchase.
Credit Ratings
Credit ratings are intended to be an indicator of the creditworthiness of a particular company, security or obligation. As of September 30, 2018,At March 31, 2019, the S&P long-term corporate rating was “B-”. On September 14,December 11, 2018, Moody’s affirmed the long-term corporate rating of “Caa1” and revised the outlook to stable from negative. On July 25, 2018, Fitch affirmed the long-term issuer default rating of “B-” and withdrew all corporate ratings. It is possible that additional actions by credit rating agencies could have a material adverse impact on our liquidity and funding position, including materially changing the terms on which we may be able to borrow money.


Covenants
Under the terms of our debt agreements, we are subject to various qualitative and quantitative covenants. Collectively, these covenants include:
Financial covenants;
Covenants to operate in material compliance with applicable laws;
Restrictions on our ability to engage in various activities, including but not limited to incurring additional forms of debt, paying dividends or making distributions on or purchasing equity interests of Ocwen, repurchasing or redeeming capital stock or junior capital, repurchasing or redeeming subordinated debt prior to maturity, issuing preferred stock, selling or transferring assets or making loans or investments or acquisitions or other restricted payments, entering into mergers or consolidations or sales of all or substantially all of the assets of Ocwen and its subsidiaries, creating liens on assets to secure debt of OLS or any Guarantor andguarantor, entering into transactions with affiliates;
Monitoring and reporting of various specified transactions or events, including specific reporting on defined events affecting collateral underlying certain debt agreements; and
Requirements to provide audited financial statements within specified timeframes, including requirements that Ocwen’s financial statements and the related audit report be unqualified as to going concern.
Many of the restrictive covenants arising from the indenture for the Senior Secured Notes will be suspended if the Senior Secured Notes achieve an investment-grade rating from both Moody’s and S&P and if no default or event of default has occurred and is continuing.
Financial covenants in certain of our debt agreements require that we maintain, among other things:
a 40% loan to collateral value ratio, as defined under our SSTL, as of the last date of any fiscal quarter; and
specified levels of tangible net worth and liquidity at the OLSOcwen level.


As of September 30, 2018,March 31, 2019, the most restrictive consolidated tangible net worth requirements contained in our debt agreements were for a minimum of $1.1 billion$275.0 million in consolidated tangible net worth, as defined, at OLSOcwen under our match funded debt and certain of our other debt agreements.
As a result of the covenants to which we are subject, we may be limited in the manner in which we conduct our business and may be limited in our ability to engage in favorable business activities or raise additional forms of capital to finance future operations or satisfy future liquidity needs. In addition, breaches or events that may result in a default under our debt agreements include, among other things, nonpayment of principal or interest, noncompliance with our covenants, breach of representations, the occurrence of a material adverse change, insolvency, bankruptcy, certain material judgments and changes of control.
Covenants and default provisions of this type are commonly found in debt agreements such as ours. Certain of these covenants and default provisions are open to subjective interpretation and, if our interpretation was contested by a lender, a court may ultimately be required to determine compliance or lack thereof. In addition, our debt agreements generally include cross default provisions such that a default under one agreement could trigger defaults under other agreements. If we fail to comply with our debt agreements and are unable to avoid, remedy or secure a waiver of any resulting default, we may be subject to adverse action by our lenders, including termination of further funding, acceleration of outstanding obligations, enforcement of liens against the assets securing or otherwise supporting our obligations and other legal remedies. Our lenders can waive their contractual rights in the event of a default.
We believe that we are in compliance with all of the qualitative and quantitative covenants in our debt agreements as of the date of these financial statements.


Collateral
Our assets held as collateral related to secured borrowings, committed under sale or other contractual obligations and which may be subject to secured liens under the SSTL and Senior Secured Notes are as follows at March 31, 2019:
   Collateral for Secured Borrowings    
 Total Assets Match Funded Liabilities Financing Liabilities Mortgage Loan Warehouse Facilities Sales and Other Commitments (1) Other (2)
Cash$263,188
 $
 $
 $
 $
 $263,188
Restricted cash63,379
 16,499
 
 5,588
 41,292
 
Mortgage servicing rights1,400,191
 
 913,465
 
 9,210
 477,516
Advances, net225,360
 
 8,569
 
 32,057
 184,734
Match funded advances868,720
 868,720
 
 
 
 
Loans held for sale222,687
 
 
 64,223
 
 158,464
Loans held for investment5,753,154
 
 5,640,925
 30,875
 
 81,354
Receivables, net197,043
 
 
 
 
 197,043
Premises and equipment, net69,316
 
 
 
 
 69,316
Other assets474,172
 
 
 
 416,652
 57,520
Total assets$9,537,210
 $885,219
 $6,562,959
 $100,686
 $499,211
 $1,489,135
(1)Sales and Other Commitments include MSRs and related advances committed under sale agreements, Restricted cash and deposits held as collateral to support certain contractual obligations, and Contingent loan repurchase assets related to the Ginnie Mae early buyout program for which a corresponding liability is recognized in Other liabilities.
(2)The borrowings under the SSTL are secured by a first priority security interest in substantially all of the assets of Ocwen, OLS, PHH, PMC and the other guarantors thereunder, excluding among other things, 35% of the voting capital stock of foreign subsidiaries, securitization assets and equity interests of securitization entities, assets securing permitted funding indebtedness and non-recourse indebtedness, REO assets, Agency MSRs with respect to which an acknowledgment agreement acknowledging such security interest has not been obtained, as well as other customary carve-outs (collectively, the Collateral). The Collateral is subject to certain permitted liens set forth under the SSTL and related security agreement. The Senior Secured Notes are guaranteed by Ocwen and the other guarantors that guarantee the SSTL, and the borrowings under the Senior Secured Notes are secured by a second priority security interest in the Collateral. Security interests securing borrowings under the SSTL and Senior Secured Notes may include amounts presented in Other as well as certain assets presented in Collateral for Secured Borrowings and Sales and Other Commitments, subject to permitted liens as defined in the applicable debt documents. The amounts presented here may differ in their calculation and are not intended to represent amounts that may be used in connection with covenants under the applicable debt documents.


Note 1214 – Other Liabilities
 September 30, 2018 December 31, 2017
Contingent loan repurchase liability$307,684
 $431,492
Other accrued expenses60,238
 75,088
Accrued legal fees and settlements53,380
 51,057
Due to NRZ46,550
 98,493
Servicing-related obligations30,958
 35,239
Checks held for escheat20,686
 19,306
Liability for indemnification obligations20,543
 23,117
Accrued interest payable15,069
 5,172
Liability for mortgage insurance contingency6,820
 6,820
Deferred revenue4,836
 3,463
Liability for uncertain tax positions3,306
 3,252
Derivatives, at fair value2,567
 635
Amounts due in connection with MSR sales403
 8,291
Other16,287
 7,985
 $589,327
 $769,410
We establish a liability for legal settlements, including fines and penalties, judgments on appeal and filed and/or threatened claims for which we believe it is probable that a loss has been or will be incurred and the amount can be reasonably estimated. See Note 20 – Contingenciesfor additional information.

 March 31, 2019 December 31, 2018
Contingent loan repurchase liability$399,202
 $302,581
Other accrued expenses81,393
 99,739
Lease liability60,057
 
Due to NRZ - Advance collections and servicing fees55,907
 53,001
Accrued legal fees and settlements52,916
 62,763
Liability for indemnification obligations48,668
 51,574
Servicing-related obligations39,041
 41,922
Checks held for escheat22,299
 20,686
Accrued interest payable13,172
 7,209
Liability for uncertain tax positions12,492
 13,739
Liability for unfunded pension obligation12,452
 12,683
Liability for mortgage insurance contingency6,820
 6,820
Derivatives, at fair value4,209
 4,986
Deferred revenue2,699
 4,441
Other21,394
 21,492
 $832,721
 $703,636

Accrued Legal Fees and SettlementsThree Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
Beginning balance$54,295
 $117,020
 $51,057
 $93,797
$62,763
 $51,057
Accrual for probable losses (1)995
 2,500
 10,777
 80,815
Net accrual (reversal of accrual) for probable losses (1)(631) 7,452
Payments (2)(460) (55,188) (8,103) (120,441)(9,407) (6,036)
Issuance of common stock in settlement of litigation (3)
 
 (5,719) 

 (5,719)
Net increase (decrease) in accrued legal fees(1,450) (4,389) 3,282
 3,229
191
 (299)
Other
 
 2,086
 2,543

 (150)
Ending balance$53,380
 $59,943
 $53,380
 $59,943
$52,916
 $46,305
(1)Consists of amounts accrued for probable losses in connection with legal and regulatory settlements and judgments. Such amounts are reported in Professional services expense in the unaudited consolidated statements of operations.
(2)Includes cash payments made in connection with resolved legal and regulatory matters.
(3)In January 2018, Ocwen issued 1,875,000 shares of common stock in connection with a previously approved securities litigation settlement.


Note 1315 – Derivative Financial Instruments and Hedging Activities
The following table summarizes derivative activity, including the derivatives used in each of our identified hedging programs. The notional amount of our contracts does not represent our exposure to credit loss. None of the derivatives waswere designated as a hedge for accounting purposes at September 30, 2018:March 31, 2019:
   Interest Rate Risk
  IRLCs and Loans Held for Sale Borrowings
IRLCs Forward MBS Trades Interest Rate Caps
Notional balance at December 31, 2017$96,339
 $240,823
 $375,000
Additions927,700
 386,311
 154,583
Amortization
 
 (208,750)
Maturities(746,615) (407,759) 
Terminations(164,978) 
 
Notional balance at September 30, 2018$112,446
 $219,375
 $320,833
      
MaturityOct. 2018 - Nov. 2018 Dec. 2018 May 2019 - May 2020
      
Fair value of derivative assets (liabilities) (1) at: 
  
  
September 30, 2018$2,816
 $(1,873) $1,211
December 31, 20173,283
 (545) 2,056
      
Gains (losses) on derivatives during the nine months ended:Gain on Loans Held for Sale, Net Other, Net
September 30, 2018$137
 $2,082
 $(308)
September 30, 2017(1,605) (8,604) (207)
   Interest Rate Risk
  IRLCs and Loans Held for Sale Borrowings
IRLCs Forward MBS Trades Interest Rate Caps
Notional balance at March 31, 2019$117,770
 $105,500
 $193,750
      
MaturityApril 2019 - June 2019 April 2019 May 2019 to May 2020
      
Fair value of derivative assets (liabilities) (1) at: 
  
  
March 31, 2019$3,982
 $(4,126) $276
December 31, 20183,871
 (4,983) 678
      
Gains (losses) on derivatives during the three months ended:Gain on loans held for sale, net Other, Net
March 31, 2019$(341) $(2,270) $(402)
March 31, 20181,377
 2,398
 193
(1)Derivatives are reported at fair value in Other assets or in Other liabilities on our unaudited consolidated balance sheets.
As loans are originated and sold or as loan commitments expire, our forward MBS trade positions mature and are replaced by new positions based upon new loan originations and commitments and expected time to sell.


Foreign Currency Exchange Rate Risk
Our operations in India and the Philippines expose us to foreign currency exchange rate risk to the extent that our foreign exchange positions remain unhedged. We have not entered into any forward exchange contracts during the reported periods to hedge against the effect of changes in the value of the India Rupee or Philippine Peso. Foreign currency remeasurement exchange gains (losses) were $(2.0) million and $(4.7)$0.2 million and $(0.7) million, and $0.7 million, during the three and nine months ended September 30,March 31, 2019 and 2018, and 2017, respectively, and are reported in Other, net in the unaudited consolidated statements of operations. The losses in 2018 are primarily attributed to depreciation of the India Rupee against the U.S. Dollar.
Interest Rate Risk
Interest Rate Lock Commitments
A loan commitment binds us (subject to the loan approval process) to fund the loan at the specified rate, regardless of whether interest rates have changed between the commitment date and the loan funding date. As such, outstanding IRLCs are subject to interest rate risk and related price risk during the period from the date of the commitment through the loan funding date or expiration date. The borrower is not obligated to obtain the loan; thus, we are subject to fallout risk related to IRLCs, which is realized if approved borrowers choose not to close on the loans within the terms of the IRLCs. Our interest rate exposure on these derivative loan commitments is hedged with freestanding derivatives such as forward contracts. We enter into forward contracts with respect to both fixed and variable rate loan commitments.
Loans Held for Sale, at Fair Value
Mortgage loans held for sale that we carry at fair value are subject to interest rate and price risk from the loan funding date until the date the loan is sold into the secondary market. Generally, the fair value of a loan will decline in value when interest rates increase and will rise in value when interest rates decrease. To mitigate this risk, we enter into forward MBS trades to provide an economic hedge against those changes in fair value on mortgage loans held for sale. Forward MBS trades are primarily used to fix the forward sales price that will be realized upon the sale of mortgage loans into the secondary market.
Match Funded Liabilities
As required by certain of our advance financing arrangements, we have purchased interest rate caps to minimize future interest rate exposure from increases in the interest on our variable rate debt as a result of increases in the index, such as 1ML, which is used in determining the interest rate on the debt. We currently do not hedge our fixed rate debt.


Accumulated Other Comprehensive Loss (AOCL)
Included in AOCL at September 30,March 31, 2019 and 2018, and 2017, were $1.1$1.0 million and $1.3$1.2 million of deferred unrealized losses, before taxes of $0.1 million and $0.1 million, respectively, on interest rate swaps that we had designated as cash flow hedges. These deferred losses in AOCL are amortized to Other, net in the unaudited consolidated statements of operations.
Note 1416 – Interest Expense
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31, 
2018 2017 2018 20172019 2018 
Financing liabilities           
NRZ$36,717
 $13,898
 $111,256
 $113,681
$43,956
 $23,050
 
Other financing liabilities1,305
 1,419
 3,849
 4,898
1,069
 1,194
 
38,022
 15,317
 115,105
 118,579
45,025
 24,244
 
Senior notes8,512
 7,452
 
Other secured borrowings7,878
 8,188
 
Match funded liabilities7,229
 11,981
 24,491
 37,499
7,652
 9,549
 
Other secured borrowings6,958
 10,990
 23,190
 30,174
Senior notes7,452
 7,452
 22,355
 22,355
Other1,627
 1,541
 4,460
 3,864
1,378
 1,377
 
$61,288
 $47,281
 $189,601
 $212,471
$70,445
 $50,810
 
Note 15 - Income Taxes
Our effective tax rate for the nine months ended September 30, 2018 and 2017 was (7.1)% and 15.7%, respectively. For the nine months ended September 30, 2018 and 2017, we recorded income tax expense (benefit) of $4.5 million and $(15.5) million on loss before income taxes of $63.7 million and $98.7 million, respectively. The change in the effective tax rate for the nine months ended September 30, 2018, compared with the same period in 2017, was primarily due to the $22.7 million


income tax benefit recognized in the third quarter of 2017 related to the reversal of an uncertain tax position liability upon expiration of the statute of limitations. The most significant potential benefit of the Tax Act, the reduction in the U.S. federal corporate income tax rate from 35% to 21% effective January 1, 2018, did not have an impact on our effective tax rate as we are currently generating losses in the U.S. for which a tax benefit has not been recorded as we have recognized a full valuation allowance on our U.S. deferred tax assets. We recognized incremental income tax expense of $2.8 million for the Base Erosion and Anti-Abuse Tax (BEAT) provision of the Tax Act in the nine months ended September 30, 2018. This increase in income tax expense related to implementing provisions of the Tax Act that were effective January 1, 2018 was offset by a reduction in income tax expense as a result of our adoption of ASU 2016-16 on January 1, 2018, as the deferred tax effects of intra-entity transfers of assets recognized as prepaid income taxes are no longer amortized to income tax expense over the life of the asset. Income tax expense related to uncertain tax positions increased in the nine months ended September 30, 2018 as compared to the same period of 2017, due to the $22.7 million reversal recognized in the third quarter of 2017 as disclosed above.
The reduction in the statutory U.S. federal rate is expected to positively impact our future U.S. after-tax earnings. However, the ultimate impact is subject to the effect of other complex provisions in the Tax Act (including BEAT, Global Intangible Low-Taxed Income (GILTI) and revised interest deductibility limitations) which we are currently reviewing. It is possible that any impact of these provisions could significantly reduce the benefit of the reduction in the statutory U.S. federal rate. Due to the uncertain practical and technical application of many of these provisions in the Tax Act, at this time, we are unable to make a final determination of the precise impact on our future earnings, and our accounting for the Tax Act remains incomplete. Ocwen will continue to gather additional information and evaluate the impact within the measurement period allowed, which will be completed no later than the fourth quarter of calendar year 2018.
At December 31, 2017 we were able to reasonably estimate certain effects and, therefore, recorded provisional adjustments associated with the deemed repatriation transition tax and the reduction in the statutory U.S. federal tax rate. We have not recorded any additional measurement-period adjustments related to the transition tax or the reduction in the U.S. federal tax rate during the nine months ended September 30, 2018. We are continuing to gather additional information and expect to complete our accounting for the transition tax within the prescribed measurement period.
At September 30, 2018 we were not yet able to reasonably estimate the effects of certain elements of the Tax Act, such as BEAT, GILTI and revised interest deductibility limitations. Therefore, no provisional adjustments were recorded.
Because of the complexity of the new GILTI tax rules, we are continuing to evaluate this provision of the Tax Act and the application of ASC 740. Under U.S. GAAP, we are permitted to make an accounting policy election of either (1) treating taxes due on future U.S. inclusions in taxable income related to GILTI as a current-period expense when incurred (the “period cost method”) or (2) factoring such amounts into a company’s measurement of its deferred taxes (the “deferred method”). Our selection of an accounting policy related to the new GILTI tax rules will depend, in part, on analyzing our global income to determine whether we expect to have future U.S. inclusions in taxable income related to GILTI and, if so, what the impact is expected to be. Whether we expect to have future U.S. inclusions in taxable income related to GILTI depends on a number of different aspects of our estimated future results of global operations, and as a result, we are not yet able to reasonably estimate the long-term effects of this provision of the Tax Act. Therefore, we have not recorded any deferred tax effects related to GILTI in our financial statements and have not made a policy election regarding whether to record deferred taxes on GILTI or to apply the period cost method as of September 30, 2018. We have, however, included an estimate of the 2018 current GILTI impact in the calculation of our annualized effective tax rate for 2018. In addition, we have included an estimate of the 2018 current BEAT impact in the calculation of our annualized effective tax rate for 2018. We expect to complete our accounting within the prescribed measurement period.


Note 1617 – Basic and Diluted Earnings (Loss) per Share
Basic earnings or loss per share excludes common stock equivalents and is calculated by dividing net income or loss attributable to Ocwen common stockholders by the weighted average number of common shares outstanding during the period. We calculate diluted earnings or loss per share by dividing net income or loss attributable to Ocwen by the weighted average number of common shares outstanding including the potential dilutive common shares related to outstanding stock options and restricted stock awards. For the three and nine months ended September 30, 2018 and 2017,March 31, 2019, we have excluded the effect of all stock options and common stock awards from the computation of diluted loss per share because of the anti-dilutive effect of our reported net loss.
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
Basic loss per share       
Net loss attributable to Ocwen stockholders$(41,147) $(6,252) $(68,430) $(83,483)
Basic income (loss) per share   
Net income (loss) attributable to Ocwen stockholders$(44,494) $2,548
          
Weighted average shares of common stock133,912,425
 128,744,152
 133,632,905
 125,797,777
133,918,986
 133,121,465
          
Basic loss per share$(0.31) $(0.05) $(0.51) $(0.66)
Basic income (loss) per share$(0.33) $0.02
          
Diluted loss per share          
Net loss attributable to Ocwen stockholders$(41,147) $(6,252) $(68,430) $(83,483)
Net income (loss) attributable to Ocwen stockholders$(44,494) $2,548
          
Weighted average shares of common stock133,912,425
 128,744,152
 133,632,905
 125,797,777
133,918,986
 133,121,465
Effect of dilutive elements          
Stock option awards
 
 
 

 
Common stock awards
 
 
 

 1,485,464
Dilutive weighted average shares of common stock133,912,425
 128,744,152
 133,632,905
 125,797,777
133,918,986
 134,606,929
          
Diluted loss per share$(0.31) $(0.05) $(0.51) $(0.66)
Diluted income (loss) per share$(0.33) $0.02
          
Stock options and common stock awards excluded from the computation of diluted earnings per share          
Anti-dilutive (1)4,057,937
 6,600,164
 5,684,663
 5,121,844
3,226,255
 6,503,348
Market-based (2)645,984
 862,446
 645,984
 862,446
381,877
 817,446
 


(1)StockIncludes stock options werethat are anti-dilutive because their exercise price was greater than the average market price of Ocwen’s stock.stock, and stock awards that are anti-dilutive based on the application of the treasury stock method.
(2)Shares that are issuable upon the achievement of certain market-based performance criteria related to Ocwen’s stock price.
Note 1718 – Business Segment Reporting
Our business segments reflect the internal reporting that we use to evaluate operating performance of services and to assess the allocation of our resources. A brief description of our current business segments is as follows:
Servicing. This segment is primarily comprised of our core residential mortgage servicing business.business and currently accounts for most of our total revenues. We provide residential and commercial mortgage loan servicing, special servicing and asset management services. We earn fees for providing these services to owners of the mortgage loans and foreclosed real estate. In most cases, we provide these services either because we purchased the MSRs from the owner of the mortgage, retained the MSRs on the sale of residential mortgage loans or because we entered into a subservicing or special servicing agreement with the entity that owns the MSR. Our residential servicing portfolio includes conventional, government-insured and non-Agency loans. Non-Agency loans include subprime loans, which represent residential loans that generally did not qualify under GSE guidelines or have subsequently become delinquent.
Lending. The Lending segment purchases and originates conventional and government-insured residential forward and reverse mortgage loans. The loans are typically sold shortly after origination into a liquid market on a servicing retained (securitization) or servicing released (sale to a third party) basis. We originate loans directly with customers (retail channel) in forward lending as well as through our correspondent lending arrangements, broker relationships (wholesale) and retail channels of reverse mortgage lending. In 2017, we closed our forward correspondent lending channel and exited the forward wholesale lending business due to higher liquidity and capital requirements which in turn resulted in these channels being less profitable.


Corporate Items and Other. Corporate Items and Other includes revenues and expenses of corporate support services, CR Limited (CRL), our wholly-owned captive reinsurance subsidiary, discontinued operations and our otherinactive entities, business activities that are individually insignificant, revenues and expenses that are not directly related to other reportable segments, interest income on short-term investments of cash and interest expense on corporate debtdebt. Corporate Items and certain corporate expenses.Other also includes severance, retention, facility-related and other expenses incurred in the first quarter of 2019 related to our re-engineering plan. Our cash balances are included in Corporate Items and Other. CRL provides re-insurance related to coverage on foreclosed real estate properties owned or serviced by us. In January 2018, we decided to exit the ACS business and have liquidated the majority of our portfolio of inventory-secured loans to independent used car dealers.
We allocate a portion of interest income to each business segment, including interest earned on cash balances and short-term investments. We also allocate expenses incurred by corporate support services to each business segment. Interest expense on direct asset financings are recorded in the respective Servicing and Lending segments, while interest expense on the SSTL and Senior Notes is recorded in Corporate Items and Other and is not allocated.
Financial information for our segments is as follows:
Three Months Ended September 30, 2018Three Months Ended March 31, 2019
Results of Operations Servicing Lending Corporate Items and Other Corporate Eliminations Business Segments ConsolidatedServicing Lending Corporate Items and Other Corporate Eliminations Business Segments Consolidated
Revenue$217,630
 $16,917
 $3,731
 $
 $238,278
$259,274
 $41,091
 $3,523
 $
 $303,888
                  
Expenses (1)185,077
 18,954
 13,495
 
 217,526
Expenses (1) (2)265,898
 21,331
 (7,124) 
 280,105
                  
Other income (expense):                  
Interest income2,242
 1,255
 466
 
 3,963
2,294
 1,549
 715
 
 4,558
Interest expense(47,359) (1,437) (12,492) 
 (61,288)(54,698) (1,668) (14,079) 
 (70,445)
Gain on sale of mortgage servicing rights, net(733) 
 
 
 (733)
Bargain purchase gain
 
 (285) 
 (285)
Other(602) 154
 (2,519) 
 (2,967)1,525
 219
 (439) 
 1,305
Other expense, net(46,452) (28) (14,545) 
 (61,025)
         
Loss before income taxes$(13,899) $(2,065) $(24,309) $
 $(40,273)
         
Three Months Ended September 30, 2017
Results of Operations Servicing Lending Corporate Items and Other Corporate Eliminations Business Segments Consolidated
Revenue$246,545
 $31,935
 $6,162
 $
 $284,642
         
Expenses218,565
 38,412
 16,502
 
 273,479


 

 

 

 

Other income (expense):         
Interest income144
 2,857
 1,098
 
 4,099
Interest expense(28,568) (4,504) (14,209) 
 (47,281)
Gain on sale of mortgage servicing rights, net6,543
 
 
 
 6,543
Other(418) 555
 (1,214) 
 (1,077)
Other expense, net(22,299) (1,092) (14,325) 
 (37,716)
Other income (expense), net(50,879) 100
 (14,088) 
 (64,867)
                  
Income (loss) before income taxes$5,681
 $(7,569) $(24,665) $
 $(26,553)$(57,503) $19,860
 $(3,441) $
 $(41,084)
                  


Nine months ended September 30, 2018Three Months Ended March 31, 2018
Results of Operations Servicing Lending Corporate Items and Other Corporate Eliminations Business Segments Consolidated
Revenue$674,233
 $65,116
 $12,767
 $
 $752,116
$226,096
 $29,195
 $4,966
 $
 $260,257
                  
Expenses (1)523,061
 57,036
 49,580
 
 629,677
171,095
 20,296
 15,110
 
 206,501
         

 

 

 

 

Other income (expense):                  
Interest income4,136
 4,107
 1,775
 
 10,018
429
 1,492
 779
 
 2,700
Interest expense(144,551) (4,855) (40,195) 
 (189,601)(34,517) (1,946) (14,347) 
 (50,810)
Gain on sale of mortgage servicing rights, net303
 
 
 
 303
Other(2,392) 774
 (5,254) 
 (6,872)
Other income (expense), net(142,504) 26
 (43,674) 
 (186,152)
         
Income (loss) before income taxes$8,668
 $8,106
 $(80,487) $
 $(63,713)
         
Nine months ended September 30, 2017
Revenue$802,347
 $95,457
 $20,002
 $
 $917,806
         
Expenses637,406
 100,628
 92,308
 
 830,342
         
Other income (expense):         
Interest income406
 8,612
 3,083
 
 12,101
Interest expense(159,822) (11,171) (41,478) 
 (212,471)
Gain on sale of mortgage servicing rights, net7,863
 
 
 
 7,863
Other4,642
 658
 1,084
 
 6,384
(429) 325
 (577) 
 (681)
Other expense, net(146,911) (1,901) (37,311) 
 (186,123)(34,517) (129) (14,145) 
 (48,791)
                  
Income (loss) before income taxes$18,030
 $(7,072) $(109,617) $
 $(98,659)$20,484
 $8,770
 $(24,289) $
 $4,965
                  
         
Total Assets Servicing Lending Corporate Items and Other Corporate Eliminations Business Segments Consolidated
September 30, 2018 $2,726,905
 $5,385,437
 $348,695
 $
 $8,461,037
           
December 31, 2017 $3,033,243
 $4,945,456
 $424,465
 $
 $8,403,164
           
September 30, 2017 $2,905,817
 $4,679,641
 $512,147
 $
 $8,097,605


Total Assets Servicing Lending Corporate Items and Other Corporate Eliminations Business Segments Consolidated
March 31, 2019 $3,221,779
 $5,848,830
 $466,601
 $
 $9,537,210
           
December 31, 2018 $3,306,208
 $5,603,481
 $484,527
 $
 $9,394,216
           
March 31, 2018 $2,938,827
 $5,131,232
 $393,259
 $
 $8,463,318
Depreciation and Amortization Expense Servicing Lending Corporate Items and Other Business Segments Consolidated Servicing Lending Corporate Items and Other Business Segments Consolidated
Three months ended September 30, 2018
Three months ended March 31, 2019Three months ended March 31, 2019
Depreciation expense $1,035
 $23
 $4,500
 $5,558
 $806
 $36
 $7,709
 $8,551
Amortization of debt discount 
 
 235
 235
 
 
 351
 351
Amortization of debt issuance costs 
 
 599
 599
 
 
 700
 700
                
Three months ended September 30, 2017
Depreciation expense $1,525
 $57
 $5,408
 $6,990
Amortization of mortgage servicing rights 13,081
 67
 
 13,148
Amortization of debt discount 
 
 258
 258
Amortization of debt issuance costs 
 
 644
 644
        
Nine months ended September 30, 2018
Three months ended March 31, 2018Three months ended March 31, 2018
Depreciation expense $3,647
 $77
 $14,475
 $18,199
 $1,358
 $29
 $5,140
 $6,527
Amortization of debt discount 
 
 941
 941
 
 
 264
 264
Amortization of debt issuance costs 
 
 2,261
 2,261
 
 
 656
 656
                
Nine months ended September 30, 2017
Depreciation expense $4,393
 $162
 $15,875
 $20,430
Amortization of mortgage servicing rights 38,351
 209
 
 38,560
Amortization of debt discount 
 
 797
 797
Amortization of debt issuance costs 
 
 1,979
 1,979
(1)ExpensesCompensation and benefits expense in the Corporate Items and Other segment for the ninethree months ended September 30,March 31, 2019 and 2018 includes $7.5$18.5 million and $5.6 million, respectively, of severance expense attributable to PHH integration-related headcount reductions of primarily U.S.-based employees in 2019 and headcount reductions in connection with our strategic initiativesdecisions to exit the ACSautomotive capital services business and the forward lending correspondent and wholesale channels in late 2017 and early 2018, as well as our overall efforts to reduce costs.

(2)In the Corporate Items and Other segment for the three months ended March 31, 2019, we recorded in Professional services expense a recovery from a service provider of $30.7 million of amounts previously recognized as expense.
Note 1819 – Regulatory Requirements
Our business is subject to extensive regulation by federal, state and local governmental authorities, including the Consumer Financial Protection Bureau (CFPB), HUD, the SEC and various state agencies that license and conduct examinations of our servicing and lending activities. In addition, we operate under a number of regulatory settlements that subject us to ongoing reporting and other obligations. From time to time, we also receive requests (including requests in the form of subpoenas and civil investigative demands) from federal, state and local agencies for records, documents and information relating to our


servicing and lending activities. The GSEs (and their conservator, the Federal Housing Finance Authority (FHFA)), Ginnie Mae, the United States Treasury Department, various investors, non-Agency securitization trustees and others also subject us to periodic reviews and audits.
In the current regulatory environment, we have faced and expect to continue to face heightened regulatory and public scrutiny as an organization as well as stricter and more comprehensive regulation of the entire mortgage sector. We continue to work diligently to assess and understand the implications of the evolving regulatory environment in which we operate and to meet its requirements. We devote substantial resources to regulatory compliance, while, at the same time, striving to meet the needs and expectations of our customers, clients and other stakeholders. Our failure to comply with applicable federal, state and local laws, regulations and licensing requirements could lead to (i) administrative fines and penalties and litigation, (ii) loss of our licenses and approvals to engage in our servicing and lending businesses, (iii) governmental investigations and enforcement actions, (iv) civil and criminal liability, including class action lawsuits and actions to recover incentive and other payments made by governmental entities, (v) breaches of covenants and representations under our servicing, debt or other agreements, (vi) damage to our reputation, (vii) inability to raise capital or otherwise fund our operations and (viii) inability to execute on our business strategy. In addition to amounts paid to resolve regulatory matters, we could incur costs to comply with the terms of such resolutions, including, but not limited to, the costs of audits, reviews and third-party firms to monitor our compliance with such resolutions.
We must comply with a large number of federal, state and local consumer protection and other laws and regulations, including, among others, the Dodd-Frank Wall Street Reform and Consumer Protection Act (the Dodd-Frank Act), the


Telephone Consumer Protection Act (TCPA), the Gramm-Leach-Bliley Act, the Fair Debt Collection Practices Act, the Real Estate Settlement Procedures Act (RESPA), the Truth in Lending Act (TILA), the Servicemembers Civil Relief Act, the Homeowners Protection Act, the Federal Trade Commission Act, the Fair Credit Reporting Act, the Equal Credit Opportunity Act, as well as individual state licensing and foreclosure laws, individual state and local laws relating to registration of vacant or foreclosed properties, and federal and local bankruptcy rules. These laws and regulations apply to many facets of our business, including loan origination, default servicing and collections, use of credit reports, safeguarding of non-public personally identifiable information about our customers, foreclosure and claims handling, investment of, and interest payments on, escrow balances and escrow payment features and fees assessed on borrowers, and they mandate certain disclosures and notices to borrowers. These requirements can and do change as laws and regulations are enacted, promulgated, amended, interpreted and enforced, including through CFPB interpretive bulletins and other regulatory pronouncements. In addition, the actions of legislative bodies and regulatory agencies relating to a particular matter or business practice may or may not be coordinated or consistent. As a result, ensuring ongoing compliance with applicable legal and regulatory requirements can be challenging. Over the past decade, the general trend among federal, state and local legislative bodies and regulatory agencies as well as state attorneys general has been toward increasing laws, regulations, investigative proceedings and enforcement actions with regard to residential real estate lenders and servicers. New regulatory and legislative measures, or changes in enforcement practices, including those related to the technology we use, could, either individually or in the aggregate, require significant changes to our business practices, impose additional costs on us, limit our product offerings, limit our ability to efficiently pursue business opportunities, negatively impact asset values or reduce our revenues. Accordingly, they could materially and adversely affect our business and our financial condition, liquidity and results of operations.
As further described below and in Note 2021 – Contingencies, in recent years Ocwen has entered into a number of significant settlements with federal and state regulators and state attorneys general that have imposed additional requirements on our business. For example, we have made various commitments relating to the process of moving loans off the REALServicing® servicing system and onto the Black Knight MSP, servicing system, we have engaged a third-party auditor to perform an analysis with respect to our compliance with certain federal and state laws relating to the escrow of mortgage loan payments, we have revised various aspects of our complaint handling processes and we have extensive review and reporting obligations to various regulatory bodies with respect to various matters, including our financial condition. We devote significant management time and resources to compliance with these additional requirements. These requirements are generally unique to Ocwen and, while certain of our competitors may have entered into regulatory-related settlements of their own, our competitors are generally not subject to either the same specific or the same breadth of additional requirements to which we are subject.
Ocwen has various subsidiaries that are licensed to originate and/or service forward and reverse mortgage loans in those jurisdictions in which they operate and which require licensing. Our licensed entities are required to renew their licenses, typically on an annual basis, and to do so they must satisfy the license renewal requirements of each jurisdiction, which generally include financial requirements such as providing audited financial statements and satisfying minimum net worth requirements and non-financial requirements such as satisfactory completion of examinations relating to the licensee’s compliance with applicable laws and regulations. Failure to satisfy any of the requirements to which our licensed entities are subject could result in a variety of regulatory actions ranging from a fine, a directive requiring a certain step to be taken, entry into a consent order, a suspension or, ultimately, a revocation of a license, any of which could have a material adverse impact on our business, reputation, results of operations and financial condition. The minimum net worth requirements to which our


licensed entities are subject are unique to each state and type of license. We believe our licensed entities were in compliance with all of their minimum net worth requirements at September 30, 2018.March 31, 2019.
OLS, HomewardPMC and Liberty are also subject to seller/servicer obligations under agreements with one or more of the GSEs, HUD, FHA, VA and Ginnie Mae. These seller/servicer obligations contain financial requirements, including capital requirements related to tangible net worth, as defined by the applicable agency, an obligation to provide audited consolidated financial statements within 90 days of the applicable entity’s fiscal year end as well as extensive requirements regarding servicing, selling and other matters. To the extent that these requirements are not met or waived, the applicable agency may, at its option, utilize a variety of remedies including requirements to provide certain information or take actions at the direction of the applicable agency, requirements to deposit funds as security for our obligations, sanctions, suspension or even termination of approved seller/servicer status, which would prohibit future originations or securitizations of forward or reverse mortgage loans or servicing for the applicable agency. Any of these actions could have a material adverse impact on us. To date, none of these counterparties has communicated any material sanction, suspension or prohibition in connection with our seller/servicer obligations. See Note 20 – Contingencies for additional information relating to our recent interactions with Ginnie Mae as a result of the state regulatory actions discussed in that note. We believe we were in compliance with applicable net worth requirements at September 30, 2018.March 31, 2019. Our non-Agency servicing agreements also contain requirements regarding servicing practices and other matters, and a failure to comply with these requirements could have a material adverse impact on our business.
The most restrictive of the various net worth requirements referenced above is based on the total assets of OLS, and the required net worth was $174.5$169.0 million at September 30, 2018.


March 31, 2019.
In addition, a number of foreign laws and regulations apply to our operations outside of the U.S., including laws and regulations that govern licensing, employment, safety, taxes and insurance and laws and regulations that govern the creation, continuation and the winding up of companies as well as the relationships between shareholders, our corporate entities, the public and the government in these countries. Non-compliance with these laws and regulations could result in adverse actions against us, including (i) restrictions on our operations in these countries, (ii) fines, penalties or sanctions or (iii) reputational damage.
New York Department of Financial ServicesServices. . In December 2014, we entered into a consent order (the 2014 NY Consent Order) with the NY DFS as a result of an investigation relating to Ocwen’s servicing of residential mortgages. In March 2017, we entered into anothera consent order with the NY DFS (the 2017 NY Consent Order) that provided for the termination of the engagement of thea monitor appointed pursuant to an earlier 2014 consent order and for us to address certain concerns raised by the 2014 NY Consent Order andDFS that primarily relate to our servicing operations, as well as for us to comply with certain reporting and other obligations.
The 2017 NY Consent Order requires us to update the NY DFS quarterly on our implementation of certain operational enhancements that we and the NY DFS agreed should be made. We made what we believe to be our final required report to the NY DFS in December 2017. Our updates to date show that all agreed upon enhancements are being implemented. Pursuant to the 2017 NY Consent Order, the NY DFS has the right to examine Ocwen to assess our implementation of such enhancements and the general safety and soundness of our servicing operations. As a result of such examination, if the NY DFS concludes that we have materially failed to implement such enhancements or otherwise finds that our servicing operations are materially deficient, the NY DFS may require Ocwen to hire an independent consultant to review and issue additional recommendations on our servicing operations. The 2017 NY Consent Order grants the NY DFS the additional right to conduct an on-site examination of Ocwen’s servicing practices in order to determine whether to approve Ocwen’s request to ease the restrictions on its ability to acquire new MSRs. To the extent that the NY DFS servicing examination results in adverse findings against Ocwen, the 2017 NY Consent Order provides that the NY DFS could determine not to ease restrictions on our acquiring MSRs or to take other regulatory actions against us, including imposing fines or penalties or otherwise restricting our business activities. Any such actions could have a material adverse impact on our business, financial condition liquidity and results of operations. However, as set forth below, the NY DFS has since modified its restriction on Ocwen’s ability to acquire MSRs In addition, in connection with its conditionalthe NY DFS’ approval in September 2018, of Ocwen’sour acquisition of PHH.
The approval of the NY DFS for the acquisition imposedPHH, we agreed to satisfy certain post-closing requirements, on Ocwen, including reporting obligations and record retention and other requirements relating to the planned transfer of loans collateralized by New York property (New York loans) onto the Black Knight MSP and certain requirements with respect to the evaluation and supervision of management of both Ocwen Financial Corporation and PHH Mortgage Corporation. In addition, the conditions under which the NY DFS approved the acquisition prohibit Ocwenwe are prohibited from boarding any additional loans toonto the current REALServicing ® platform system and require thatwe must transfer all New York loans be transferred fromoff the REALServicing ® platform system by April 30, 2020. With respect to the pre-existingThe conditional approval also modified a preexisting restriction on our ability to acquire MSRs such that the conditional approval modifies this restriction to applyapplies only to New York loans and, with respect to New York loans, provides that Ocwen may not increase its aggregate portfolio of New York loans serviced or subserviced by Ocwen by more than 2% per year (based on the unpaid principal balance of loans serviced at the prior calendar year-end). This restriction will remain in place until the NY DFS determines that all loans serviced on the REALServicing ® platform system have been successfully migrated to the Black Knight MSP and that Ocwen has developed a satisfactory infrastructure to board sizable portfolios of MSRs.
We continue to work with the NY DFS to address matters they continue to raise with us as well as to fulfill our commitments under the 2017 NY Consent Order and PHH acquisition conditional approval. To the extent that we fail to address adequately any concerns raised by the NY DFS or fail to fulfill our commitments to the NY DFS, the NY DFS could take regulatory action against us, including imposing fines or penalties or otherwise restricting our business activities. Any such actions could have a material adverse impact on our business, financial condition liquidity and results of operations.
California Department of Business Oversight. In January 2015, OLS entered into a consent order (the 2015 CA Consent Order) with the CA DBO relating to our alleged failure to produce certain information and documents during a routine licensing examination. In February 2017, we entered into another consent order with the CA DBO (the 2017 CA Consent Order) that terminated the 2015 CA Consent Order and resolved open matters between us and the CA DBO. We believe that we have completed those obligations of the 2017 CA Consent Order that have already come due, and we have so notified the CA DBO. We have certain remaining reporting and other obligations under the 2017 CA Consent Order. Pursuant to the 2017 CA Consent Order, the CA DBO has engaged a third-party administrator who, at the expense of the CA DBO, has commenced work to confirm that Ocwen has completed certain commitments under the 2017 CA Consent Order. Still outstanding, however, is confirmation of our completion of $198.0 million in debt forgiveness for California borrowers by June 30, 2019. As of March 31, 2019, we believe that we have fulfilled this requirement. However, our completion of this requirement is subject to testing by the CA DBO’s third-party administrator who must confirm, among other things, that modified loans have remained current for specified time periods. If we are unable to satisfy this requirement by the deadline or obtain an extension, the 2017 CA Consent Order obligates us to pay the remaining amount to the CA DBO in cash. Our debt forgiveness activities take place as


we modify loans - our loan modifications are designed to be sustainable for homeowners while providing a net present value for mortgage loan investors that is superior to that of foreclosure. Debt forgiveness as part of a loan modification is determined on a case-by-case basis in accordance with the applicable servicing agreement. Debt forgiveness does not involve an expense to Ocwen other than the operating expense incurred in arranging the modification, which is part of Ocwen’s role as loan servicer. If the CA DBO were to allege that we failed to comply with these or otherour obligations under the 2017 CA Consent Order or that we otherwise were in breach of applicable laws, regulations or licensing requirements, the CA DBO could also take regulatory actions against us, including imposing fines or penalties or otherwise restricting our business activities. Any such actions could have a material adverse impact on our business, financial condition liquidity and results of operations. 
Separately, in June 2018, we entered into a consent order with the CA DBO in order to resolve a finding stemming from a lending examination of Homeward. Pursuant to the consent order, we consented to a finding that certain records maintained by Homeward were not in compliance with certain California statutory requirements. Homeward cooperated in the examination, timely produced requested documents and records, and confirmed that no borrowers were overcharged as a result. No fines or penalties were payable under the consent order.


Note 1920 — Commitments
Unfunded Lending Commitments
We have originated floating-rate reverse mortgage loans under which the borrowers have additional borrowing capacity of $1.5 billion at September 30, 2018.March 31, 2019. This additional borrowing capacity is available on a scheduled or unscheduled payment basis. We also had short-term commitments to lend $91.1$97.6 million and $21.3$20.1 million in connection with our forward and reverse mortgage loan IRLCs, respectively, outstanding at September 30, 2018.March 31, 2019. We finance originated and purchased forward and reverse mortgage loans with repurchase and participation agreements, commonly referred to as warehouse lines.
Long TermHMBS Issuer Obligations
As an HMBS issuer, we assume certain obligations related to each security issued. The most significant obligation is the requirement to purchase loans out of the Ginnie Mae securitization pools once the outstanding principal balance of the related HECM is equal to or greater than 98% of the maximum claim amount (MCA repurchases). Active repurchased loans are assigned to HUD and payment is received from HUD, typically within 60 days of repurchase. HUD reimburses us for the outstanding principal balance on the loan up to the maximum claim amount. We bear the risk of exposure if the amount of the outstanding principal balance on a loan exceeds the maximum claim amount. Inactive repurchased loans (the borrower is deceased, no longer occupies the property or is delinquent on tax and insurance payments) are generally liquidated through foreclosure and subsequent sale of REO.
The timing and amount of our obligation with respect to MCA repurchases is uncertain as repurchase is dependent largely on circumstances outside of our control including the amount and timing of future draws and the status of the loan. MCA repurchases are expected to continue to increase due to the increased flow of HECMs and REO that are reaching 98% of their maximum claim amount. Activity with regard to HMBS repurchases, including MCA repurchases, follows:
 Three Months Ended March 31, 2019
 Active Inactive Total
 Number Amount Number Amount Number Amount
Beginning balance10
 $2,047
 252
 $14,833
 262
 $16,880
Additions (1)2
 1,245
 48
 5,066
 50
 6,311
Recoveries, net (2)(5) (914) (1) (1,411) (6) (2,325)
Transfers(1) (377) 1
 377
 
 
Changes in value
 
 
 (513) 
 (513)
Ending balance6
 $2,001
 300
 $18,352
 306
 $20,353
(1)Total repurchases during the three months ended March 31, 2019 includes 25 loans totaling $5.8 million related to MCA repurchases.
(2)Includes amounts received upon assignment of loan to HUD, loan payoff, REO liquidation and claim proceeds less any amounts charged off as unrecoverable.
Active loan repurchases are classified as Receivables as reimbursement from HUD is generally received within 60 days and are initially recorded at fair value. Inactive loan repurchases are classified as Loans held for sale and are initially recorded at fair value. Loans are reclassified to REO in Other assets or Receivables as the loans move through the resolution process and permissible claims are submitted to HUD for reimbursement. Loans held for sale repurchased prior to October 1, 2018 are carried at the lower of cost or fair value. Receivables are valued at net realizable value. REO is valued at the estimated value of the underlying property less cost to sell.
Long-Term Contracts
Our business is currently dependent on many of the services and products provided by a subsidiary of Altisource Portfolio Solutions, S.A. (Altisource) under long-term agreements, many of which include renewal provisions.


Each of Ocwen and OMS are parties to a Services Agreement, a Technology Products Services Agreement, an Intellectual Property Agreement and a Data Center and Disaster Recovery Services Agreement with Altisource. Under the Services Agreements, Altisource provides various business process outsourcing services, such as valuation services and property preservation and inspection services, among other things. Altisource provides certain technology products and support services under the Technology Products Services Agreements and the Data Center and Disaster Recovery Services Agreements. These agreements expire August 31, 2025. Ocwen and Altisource have also entered into a Master Services Agreement pursuant to which Altisource currently provides title services to Liberty. Ocwen also has a General Referral Fee Agreement with Altisource pursuant to which Ocwen receives referral fees which are paid out of the commission that would otherwise be paid to Altisource as the selling broker in connection with real estate sales services provided by Altisource. However, for MSRs that transferred to NRZ in September 2017, as well as those subject to the New RMSR Agreements we entered into in January 2018, we are not entitled to REO referral commissions.
Our servicing system runs on an information technology system that we license from Altisource pursuant to a statement of work under the Technology Products Services Agreements. If Altisource were to fail to fulfill its contractual obligations to us, including through a failure to provide services at the required level to maintain and support our systems, or if Altisource were to become unable to fulfill such obligations, our business and operations would suffer. In addition, if Altisource fails to develop and maintain its technology so as to provide us with a competitive platform, our business could suffer. We are currently in the process of transitioning to a new servicing system and have entered into agreements with certain subsidiaries of Black Knight, pursuant to which we plan to transition to the Black Knight MSP. We originally anticipated an 18 to 24-month timeline to complete our transition onto the new servicing system; however, the PHH merger will likely accelerate that timeline because PHH utilizes the Black Knight MSP as itsfrom REALServicing. On February 22, 2019, Ocwen and Altisource S.à r.l (a subsidiary of Altisource) signed a Binding Term Sheet, which among other things, confirms Altisource’s cooperation with the de-boarding of loans from Altisource’s REALServicing servicing system to Black Knight’s MSP servicing system. Based on substantive discussions withThe Binding Term Sheet also includes provisions regarding assuring that data is accurately transferred to Ocwen, including Ocwen having the ability to verify data accuracy and having continued access to the REALServicing system for an acceptable period of time.
The Binding Term Sheet also amends certain provisions in the Services Agreements. After certain conditions have been met and where Ocwen has the right to select the services provider, Ocwen will use Altisource to provide the types of services that Altisource currently provides under the Services Agreements for at least 90% of services for all portfolios for which Ocwen is the servicer or subservicer, except that Altisource will be the provider for all such services for the portfolios: (i) acquired by Ocwen pursuant to loan servicing under agreements from Homeward (acquired in 2012) or assigned and assumed by Ocwen from Residential Capital, LLC, et al (assets acquired in 2013); and (ii) acquired from Ocwen, excluding certain portfolios in which PHH Corporation has an interest, by NRZ or its affiliates prior to entering into our agreements with Black Knight, Ocwen expects to enter into mutually acceptable agreements that provide for Ocwen’s transition to the Black Knight MSP and the terminationdate of the statementBinding Term Sheet. Notwithstanding the foregoing, Altisource will be the provider of workmortgage charge-off collections services under the Services Agreements. The Binding Term Sheet also sets forth a framework for negotiating additional service level changes in the future. As specified in the Binding Term Sheet, if Altisource fails certain performance standards for specified periods of time, then Ocwen may terminate Altisource as a provider for the useapplicable service(s), subject to Altisource’s right to cure. For certain claims arising from referrals received by Altisource after the effective date of the REALServicing ® system. Our discussions withBinding Term Sheet, the provisions include reciprocal indemnification obligations in the event of negligence by either Party and Altisource’s indemnification obligations of Ocwen in the event of any breach by Altisource regarding finalizing such agreements are ongoing.of its obligations under the Services Agreements. The limitations of liability provisions include an exception for losses either party suffers as a result of third party claims.
Certain services provided by Altisource under these agreements are charged to the borrower and/or mortgage loan investor. Accordingly, such services, while derived from our loan servicing portfolio, are not reported as expenses by Ocwen. These services include residential property valuation, residential property preservation and inspection services, title services and real estate sales-related services. Similar to other vendors, in the event that Altisource’s activities do not comply with the applicable servicing criteria, we could be exposed to liability as the servicer and it could negatively impact our relationships with our servicing clients, borrowers or regulators, among others. Under certain circumstances, we would have recourse under our contractual agreements with Altisource if we were to experience adverse consequences as a result of Altisource’s non-compliance with applicable servicing criteria.
Note 2021 – Contingencies
When we become aware of a matter involving uncertainty for which we may incur a loss, we assess the likelihood of any loss. If a loss contingency is probable and the amount of the loss can be reasonably estimated, we record an accrual for the loss. In such cases, there may be an exposure to potential loss in excess of the amount accrued. Where a loss is not probable but is reasonably possible or where a loss in excess of the amount accrued is reasonably possible, we disclose an estimate of the amount of the loss or range of possible losses for the claim if a reasonable estimate can be made, unless the amount of such reasonably possible loss is not material to our financial position, results of operations or cash flows. If a reasonable estimate of loss cannot be made, we do not accrue for any loss or disclose any estimate of exposure to potential loss even if the potential loss could be material and adverse to our business, reputation, financial condition and results of operations. An assessment regarding the ultimate outcome of any such matter involves judgments about future events, actions and circumstances that are inherently uncertain. The actual outcome could differ materially. Where we have retained external legal counsel or other professional advisers, such advisers assist us in making such assessments.


Litigation
In the ordinary course of business, we are a defendant in, or a party or potential party to, many threatened and pending legal proceedings, including proceedings brought by regulatory agencies (discussed further under “Regulatory” below), those brought on behalf of various classes of claimants, and those brought derivatively on behalf of Ocwen against certain current or former officers and directors or others.
The majority of these proceedings are based on alleged violations of federal, state and local laws and regulations governing our mortgage servicing and lending activities, including, among others, the Dodd-Frank Act, the Gramm-Leach-Bliley Act, the Fair Debt Collection Practices Act (FDCPA), the Real Estate Settlement Procedures Act, the Truth in Lending Act, the Fair Credit Reporting Act, the Servicemembers Civil Relief Act, the Homeowners Protection Act, the Federal Trade Commission Act, the Telephone Consumer Protection Act (TCPA),TCPA, the Equal Credit Opportunity Act, as well as individual state licensing and foreclosure laws and federal and local bankruptcy rules. Such proceedings include wrongful foreclosure and eviction actions, allegations of wrongdoing in connection with lender-placed insurance arrangements, claims relating to our property preservation activities, claims related to REO management, claims relating to our written and telephonic communications with our borrowers such as claims under the TCPA, claims related to our payment, escrow and other processing operations, claims relating to fees imposed on borrowers relating to payment processing, payment facilitation, or payment convenience, claims related to ancillary products marketed and sold to borrowers, and claims regarding certifications of our legal compliance related to our participation in certain government programs. In some of these proceedings, claims for substantial monetary damages are asserted against us. For example, we are currently a defendant in various class action matters alleging that (1) certain fees imposed on borrowers relating to payment processing, payment facilitation, or payment convenience violate the Fair Debt Collection Practices Act (FDCPA), (2) we violated the Telephone Consumer Protection Act by using an automated telephone dialing system to call class members’ cell phones without their consent, (3) we committed securities fraud in connection with certain of our public disclosures, (4) certain fees we assess on borrowers are marked up improperly in violation of applicable state and federal law; and (2)law, (5) the solicitation and marketing to borrowers of certain ancillary products was unfair and deceptive.deceptive and (6) that we breached fiduciary duties we purportedly owe to benefit plans due to the discretion we exercise in servicing certain securitized mortgage loans. In the future, we are likely to become subject to other private legal proceedings alleging failures to comply with applicable laws and regulations, including putative class actions, in the ordinary course of our business.
In view of the inherent difficulty of predicting the outcome of any threatened or pending legal proceedings, particularly where the claimants seek very large or indeterminate damages or where the matters present novel legal theories or involve a large number of parties, we generally cannot predict what the eventual outcome of such proceedings will be, what the timing of the ultimate resolution will be, or what the eventual loss, if any, will be. Any material adverse resolution could materially and adversely affect our business, reputation, financial condition and results of operations.
Where we determine that a loss contingency is probable in connection with a pending or threatened legal proceeding and the amount of our loss can be reasonably estimated, we record an accrual for the loss. We have accrued for losses relating to threatened and pending litigation that we believe are probable and reasonably estimable based on current information regarding these matters. Where we determine that a loss is not probable but is reasonably possible or where a loss in excess of the amount accrued is reasonably possible, we disclose an estimate of the amount of the loss or range of possible losses for the claim if a reasonable estimate can be made, unless the amount of such reasonably possible loss is not material to our financial position, results of operations or cash flows. It is possible that we will incur losses relating to threatened and pending litigation that materially exceed the amount accrued. Our accrual for probable and estimable legal and regulatory matters, including accrued legal fees, was $53.4$52.9 million at September 30, 2018.March 31, 2019. We cannot currently estimate the amount, if any, of reasonably possible losses above amounts that have been recorded at September 30, 2018.March 31, 2019.
In 2014, plaintiffs filed a putative class action against Ocwen in the United States District Court for the Northern District of Alabama, alleging that Ocwen violated the FDCPA by charging borrowers a convenience fee for making certain loan payments. See McWhorter et al. v. Ocwen Loan Servicing, LLC 2:15-cv-01831 (N.D. Ala.). The plaintiffs are seeking statutory damages under the FDCPA, compensatory damages and injunctive relief. The presiding court previously ruled on Ocwen’s motions to dismiss, and Ocwen answered the operative complaint. Ocwen subsequently entered into an agreement in principle to resolve this matter, and in January 2019, the presiding court is considering motions to approvegranted preliminary approval of the parties’ proposed class settlement. While Ocwen believes that it has sound legal and factual defenses, Ocwen haswe agreed to this settlement in principle in order to avoid the uncertain outcome of litigation and the additional expense and demands on the time of its senior management that such litigation would involve. There can be no assurance that the court will finally approve the settlement. In the event the settlement is not finally approved, the litigation would continue, and we would vigorously defend the allegations made against Ocwen. Our accrual with respect to this matter is included in the $53.4$52.9 million legal and regulatory accrual referenced above. We cannot currently estimate the amount, if any, of reasonably possible loss above the amount accrued.
Ocwen has been named in putative class actions and individual actions related to its compliance with the TCPA. Generally, plaintiffs in these actions allege that Ocwen knowingly and willfully violated the TCPA by using an automated telephone dialing system to call class members’ cell phones without their consent. OnIn July 28, 2017, Ocwen entered into an agreement in


principle to resolve two such putative class actions, which have been consolidated in the United States District Court for the Northern District of Illinois. See Snyder v. Ocwen Loan Servicing, LLC 1:14-cv-08461-MFK (N.D. Ill.); Beecroft v. Ocwen Loan Servicing, LLC 1:16-cv-08677-MFK (N.D. Ill.). Subject to final approval by the court, the settlement will include the establishment of a settlement fund to be distributed to impacted borrowers that submit claims for settlement benefits pursuant to a claims administration process.


While Ocwen believes that it has sound legal and factual defenses, Ocwen agreed to this settlement in principle in order to avoid the uncertain outcome of litigation and the additional expense and demands on the time of its senior management that such litigation would involve. In October 2017, the court preliminarily approved the settlement and, thereafter, we paid the settlement amount into an escrow account held by the settlement administrator. However, onin September 28, 2018, the Court denied the motion for final approval. On October 9,In November 2018, the parties advised the Court of their intention to further mediate the dispute,engaged in an effortmediation to address certainthe issues raised by the Court. There can be no assurance thatCourt in its denial order. The parties thereafter reached a revised agreement, and in January 2019, the Court will finally approveindicated it intended to grant the settlement or any revisionsparties’ renewed motion for final approval, but to it to which the parties may agree. In the event the settlement or any agreed upon revisions aredate has not finally approved, the litigation would continue, and we would vigorously defend the allegations made against Ocwen.yet done so. Additional lawsuits may be filed against us in relation to these matters. At this time, Ocwen is unable to predict the outcome of these existing lawsuits or any additional lawsuits that may be filed, the possible loss or range of loss, if any, associated with the resolution of such lawsuits or the potential impact such lawsuits may have on us or our operations. Ocwen intends to vigorously defend against these lawsuits. If our efforts to defend these lawsuits are not successful, our business, financial condition liquidity and results of operations could be materially and adversely affected.
We have previously disclosed the settlement of the consolidatedsettled two “opt-out” securities fraud class action lawsuit that containedactions brought on behalf of certain putative shareholders of Ocwen based on allegations in connection with the restatements of our 2013 and first quarter 2014 financial statements, among other matters, in the United States District Court for the Southern District of Florida captioned In re Ocwen Financial Corporation Securities Litigation, 9:14-cv-81057-WPD (S.D. Fla.) (such consolidated lawsuit, the Securities Class Action). In March 2018 and April 2018, respectively, Ocwen was named as a defendant in two separate “opt-out” securities fraud actions brought on behalf of certain putative shareholders of Ocwen based on similar allegations to those contained in the Securities Class Action.matters. SeeBrahman Partners et al. v. Ocwen Financial Corporation et al., 9:18-cv-80359-DMM (S.D. Fla.) and Owl Creek et al. v. Ocwen Financial Corporation et al., 9:18-cv-80506-BB (S.D. Fla.). Our accrualBoth of these cases have been dismissed with respect to these matters is includedprejudice in the $53.4 million legal and regulatory accrual referenced above. We cannot currently estimate the amount, if any, of reasonably possible loss above the amount accrued. Ocwen and the other defendants intend to vigorously defend against these lawsuits. If our efforts to defend these lawsuits are not successful, our business, financial condition, liquidity and results of operations could be materially and adversely affected.February 2019.
We have previously disclosed that as a result of the April 2017 federal and state regulatory actions taken in April 2017 and shortly thereafter, which are described below under “Regulatory”, and the impact on our stock price, several putative securities fraud class action lawsuits were filed against Ocwen and certain of its officers that contain allegations in connection with Ocwen’s statements concerning its efforts to satisfy the evolving regulatory environment, and the resources it devoted to regulatory compliance, among other matters. Those lawsuits were consolidated in the United States District Court for the Southern District of Florida in the matter captioned Carvelli v. Ocwen Financial Corporation et al., 9:14-cv-9:17-cv-80500-RLR (S.D. Fla.). OnIn April 27, 2018, the court in Carvelli granted our motion to dismiss, and dismissed the consolidated case with prejudice. Plaintiffs thereafter filed a notice of appeal, and that appeal remains pending. Ocwen and the other defendants intend to defend themselves vigorously. Additional lawsuits may be filed against us in relation to these matters. At this time, Ocwen is unable to predict the outcome of this existing lawsuit or any additional lawsuits that may be filed, the possible loss or range of loss, if any, associated with the resolution of such lawsuits or the potential impact such lawsuits may have on us or our operations. If additional lawsuits are filed, Ocwen intends to vigorously defend itself against such lawsuits. If our efforts to defend the existing lawsuit or any future lawsuit are not successful, our business, financial condition, liquidity and results of operations could be materially and adversely affected.
InOver the past several recent court actions, mortgage loan sellers against whom repurchase claims have been asserted based on alleged breaches of representations and warranties are defending on various grounds including the expiration of statutes of limitation, lack of notice and opportunity to cure, and vitiation of the obligation to repurchase as a result of foreclosure or charge-off of the loan. We have entered into tolling agreements with respect to our role as servicer for a small number of securitizations relating to our performance under the servicing agreements for those securitizations and may enter into additional tolling agreements in the future. Other court actionsyears, lawsuits have been filed against certainby RMBS trusteestrust investors alleging that the trustees and master servicers breached their contractual and statutory duties by among other things,(i) failing to require the loan servicers to abide by the servicers’ obligations andtheir contractual obligations; (ii) failing to declare that certain alleged servicing events of default under the applicable contracts occurred.occurred; and (iii) failing to demand that loan sellers repurchase allegedly defective loans, among other things. Ocwen has received several letters from trustees and master servicers purporting to put Ocwen on notice that the trustees and master servicers may ultimately seek indemnification from Ocwen in connection with the litigations. Ocwen has not yet been impleaded into any of these cases, but it has produced and continues to produce documents to the parties in response to third-party subpoenas.
Ocwen has, however, been impleaded as a third-party defendant into five consolidated loan repurchase cases first filed against Nomura Credit & Capital, Inc. in 2012 and 2013. Ocwen is a partyvigorously defending itself in certain of these actions, isthose cases against allegations by the servicer for certain securitizations involved in other such actions and is the servicer for other securitizations asmortgage loan seller-defendant that Ocwen failed to which actions have been threatened by certificate holders. We intend to vigorously defend ourselvesinform its contractual counterparties that it had discovered defective loans in the lawsuits to which we have been named a party. Should Ocwen be made a party to other similar actions or should Ocwen be asked to indemnify any parties to such actions, we may need to defend ourselves against allegations that wecourse of servicing them and had otherwise failed to service the loans in accordance with applicable agreements and that such failures prejudiced the rights of repurchase claimants against loan sellers or otherwise diminished the value of the trust collateral. Ataccepted standards. Ocwen is unable at this time we are unable to predict the ultimate outcome of these lawsuits,matters, the possible loss or range of loss, if any, associated with the resolution of these lawsuitsmatters or any potential impact they may have on us or our operations. If, however, we were required to compensate claimants for losses related to the alleged loan servicing breaches, then our business, liquidity, financial condition and results of operations could be adversely affected.


In addition, a number ofseveral RMBS trustees have received notices of default alleging material failures by servicers to comply with applicable servicing agreements. Although Ocwen has not yet been sued by an RMBS trustee in response to a notice of default, there is a risk that Ocwen could be replaced as servicer as a result of said notices, that the trustees could take legal action on behalf of the trust certificateholders, or, under certain circumstances, that the RMBS investors who issue notices of default could seek to press their allegations against Ocwen, independent of the trustees. Previously, one such group of affiliated RMBS investors sought to direct one trustee to bring suit against Ocwen. The trustee declined to bring suit, and the RMBS investors instead brought suit against Ocwen directly. The trial court dismissed the RMBS investors’ suit withoutwith prejudice on October 4, 2017, and the RMBS investors subsequently filed an amended complaint. On January 23, 2018, the court dismissed the RMBS investors’ amended suit with prejudice.in 2018. The


RMBS investors thereafter appealed the district court’s dismissal, and thaton February 13, 2019, the appellate court affirmed the trial court’s dismissal. It is unknown whether the RMBS investors will attempt to further appeal remains pending.this matter; Ocwen iswill continue to vigorously defendingdefend itself. We are unable at this time to predict what, if any, actions any trustee will take in response to a notice of default, nor can we predict at this time the potential loss or range of loss, if any, associated with the resolution of any notices of default or the potential impact on our operations. If Ocwen were to be terminated as servicer, or other related legal actions were pursued against Ocwen, it could have an adverse effect on Ocwen’s business, financing activities, financial condition and results of operations.
Regulatory
We are subject to a number of ongoing federal and state regulatory examinations, cease and desist orders, consent orders, inquiries, subpoenas, civil investigative demands, requests for information and other actions. Where we determine that a loss contingency is probable in connection with a regulatory matter and the amount of our loss can be reasonably estimated, we record an accrual for the loss. Where we determine that a loss is not probable but is reasonably possible or where a loss in excess of the amount accrued is reasonably possible, we disclose an estimate of the amount of the loss or range of possible losses for the claim if a reasonable estimate can be made, unless the amount of such reasonably possible loss is not material to our financial position, results of operations or cash flows. It is possible that we will incur losses relating to regulatory matters that materially exceed any accrued amount. Predicting the outcome of any regulatory matter is inherently difficult and we generally cannot predict the eventual outcome of any regulatory matter or the eventual loss, if any, associated with the outcome.
To the extent that an examination, audit or other regulatory engagement results in an alleged failure by us to comply with applicable laws, regulations or licensing requirements, or if allegations are made that we have failed to comply with applicable laws, regulations or licensing requirements or the commitments we have made in connection with our regulatory settlements (whether such allegations are made through administrative actions such as cease and desist orders, through legal proceedings or otherwise) or if other regulatory actions of a similar or different nature are taken in the future against us, this could lead to (i) administrative fines and penalties and litigation, (ii) loss of our licenses and approvals to engage in our servicing and lending businesses, (iii) governmental investigations and enforcement actions, (iv) civil and criminal liability, including class action lawsuits and actions to recover incentive and other payments made by governmental entities, (v) breaches of covenants and representations under our servicing, debt or other agreements, (vi) damage to our reputation, (vii) inability to raise capital or otherwise fund our operations and (viii) inability to execute on our business strategy. Any of these occurrences could increase our operating expenses and reduce our revenues, hamper our ability to grow or otherwise materially and adversely affect our business, reputation, financial condition, liquidity and results of operations.
CFPB
OnIn April 20, 2017, the CFPB filed a lawsuit in the federal district court for the Southern District of Florida against Ocwen, OMS and OLS alleging violations of federal consumer financial laws relating to our servicing business dating back to 2014. The CFPB’s claims include allegations regarding (1) the adequacy of Ocwen’s servicing system and integrity of Ocwen’s mortgage servicing data, (2) Ocwen’s foreclosure practices and (3) various purported servicer errors with respect to borrower escrow accounts, hazard insurance policies, timely cancellation of private mortgage insurance, handling of customer complaints, and marketing of optional products. The CFPB alleges violations of unfair, deceptive acts or abusive practices, as well as violations of specific laws or regulations. The CFPB does not claim specific monetary damages, although it does seek consumer relief, disgorgement of allegedly improper gains, and civil money penalties. We believe we have factual and legal defenses to the CFPB’s allegations and are vigorously defending ourselves. Prior to the initiation of legal proceedings, we had been engaged with the CFPB in efforts to resolve the matter and recorded $12.5 million as of December 31, 2016 as a result of these discussions. Our accrual with respect to this matter is included in the $53.4$52.9 million legal and regulatory accrual referenced above. The outcome of the matters raised by the CFPB, whether through negotiated settlements, court rulings or otherwise, could have a material adverse impact on our business, reputation, financial condition, liquidity and results of operations.
State Licensing, State Attorneys General and Other Matters
Our licensed entities are required to renew their licenses, typically on an annual basis, and to do so they must satisfy the license renewal requirements of each jurisdiction, which generally include financial requirements such as providing audited financial statements or satisfying minimum net worth requirements and non-financial requirements such as satisfactorily


completing examinations as to the licensee’s compliance with applicable laws and regulations. Failure to satisfy any of the requirements to which our licensed entities are subject could result in a variety of regulatory actions ranging from a fine, a directive requiring a certain step to be taken, entry into a consent order, a suspension or ultimately a revocation of a license, any of which could have a material adverse impact on our results of operations and financial condition. In addition, we receive information requests and other inquiries, both formal and informal in nature, from our state financial regulators as part of their general regulatory oversight of our servicing and lending businesses. We also regularly engage with state attorneys general and the CFPB and, on occasion, we engage with other federal agencies, including the Department of Justice and various inspectors


general on various matters, including responding to information requests and other inquiries. Many of our regulatory engagements arise from a complaint that the entity is investigating, although some are formal investigations or proceedings. The GSEs (and their conservator, FHFA), HUD, FHA, VA, Ginnie Mae, the United States Treasury Department, and others also subject us to periodic reviews and audits. We have in the past resolved, and may in the future resolve, matters via consent orders, payments of monetary amounts and other agreements in order to settle issues identified in connection with examinations or other oversight activities, and such resolutions could have material and adverse effects on our business, reputation, operations, results of operations and financial condition.
OnIn April 20, 2017 and shortly thereafter, mortgage and banking regulatory agencies from 29 states and the District of Columbia took regulatory actions against OLS and certain other Ocwen companies that alleged deficiencies in our compliance with laws and regulations relating to our servicing and lending activities. An additional state regulator brought legal action together with that state’s attorney general, as described below. In general, the regulatory actions took the form of orders styled as “cease and desist orders,” and we use that term to refer to all of the orders for ease of reference; for ease of reference we also include the District of Columbia as a state when we reference states below. All of the cease and desist orders were applicable to OLS, but additional Ocwen entities were named in some orders, including Ocwen Financial Corporation, OMS, Homeward, Liberty, OFSPL and Ocwen Business Solutions, Inc. (OBS).
We have entered into agreements with all 3029 states plus the District of Columbia to resolve these regulatory actions. These agreements generally containcontained the following key terms (the Multi-State Common Settlement Terms):
Ocwen would not acquire any new residential mortgage servicing rightsMSRs until April 30, 2018.
Ocwen will develop a plan of action and milestones regarding its transition from the servicing system we currently use, REALServicing®, to an alternate servicing system and, with certain exceptions, will not board any new loans onto the REALServicing ® system.
In the event that Ocwen chooses to merge with or acquire an unaffiliated company or its assets in order to effectuate a transfer of loans from the REALServicing ® system, Ocwen must give the applicable regulatory agency prior notice to the signing of any final agreement and the opportunity to object (which prior notice requirement is independent of, and in addition to, applicable state law notice and consent requirements relating to change of control transactions). If no objection is received, the provisions of the first bullet point above shall not prohibit the transaction or limit the transfer of loans from the REALServicing ® system onto the merged or acquired company’s alternate servicing system. In the event that an unaffiliated company merges with or acquires Ocwen or Ocwen’s assets, the provisions of the first bullet point above shall not prohibit the transaction or limit the transfer of loans from the REALServicing ® system onto the merging or acquiring company’s alternate servicing system.
Ocwen willwould develop a plan of action and milestones regarding its transition from the REALServicing servicing system to an alternate servicing system and, with certain exceptions, would not board any new loans onto the REALServicing system.
In the event that Ocwen chose to merge with or acquire an unaffiliated company or its assets in order to effectuate a transfer of loans from the REALServicing system, Ocwen was required to comply with regulatory notice and waiting period requirements.
Ocwen would engage a third-party auditor to perform an analysis with respect to our compliance with certain federal and state laws relating to escrow by testing approximately 9,000 loan files relating to residential real property in various states, and Ocwen mustwould develop corrective action plans for any errors that are identified by the third-party auditor.
Ocwen willwould develop and submit for review a plan to enhance our consumer complaint handling processes.
Ocwen willwould provide financial condition reporting on a confidential basis as part of each state’s supervisory framework through September 2020.
In addition to the terms described above, Ocwen entered into settlements with certain states on different or additional terms, which include making additional communications with and for borrowers, certain restrictions, certain review, reporting and remediation obligations, and the following additional terms:
Ocwen agreed with the Connecticut regulatory agencyDepartment of Banking to pay certain amounts only in the event we fail to comply with certain requirements under our agreement with Connecticut.
In its agreement with the Maryland regulatory agency,Office of the Commissioner of Financial Regulation, Ocwen agreed to complete an independent management assessment and enterprise risk assessment and to a prohibition, with certain de minimis exceptions, on repurchases of our stock until December 7, 2018. Ocwen also agreed to make certain payments to Maryland, to provide remediation to certain borrowers in the form of cash payments or credits and to pay certain amounts only in the event we fail to comply with certain requirements under our agreement with Maryland.
Ocwen agreed with the Massachusetts regulatory agencyDivision of Banks to pay $1.0 million to the Commonwealth of Massachusetts Mortgage Education Trust. Ocwen and the Massachusetts regulatory agency also agreed on a schedule pursuant to which we will regain eligibility to acquire residential MSRs on Massachusetts loans (including loans originated by Ocwen) as


it meets certain thresholds in its transition to a new servicing platform.system. All restrictions on Massachusetts MSR acquisitions will be lifted when Ocwen completes the second phase of a three-phase data integrity audit which will be conducted by an independent third-party following completion of Ocwen’s servicing platformsystem transition. The first phase of this audit, which was required to be completed prior to transitioning any Massachusetts loans to a new servicing system, has already been completed.
Ocwen agreed with the Nebraska Department of Banking and Finance until April 30, 2019, to limit its growth through acquisition from correspondent relationships to no more than ten percent per year for Nebraska loans (based on the total number of loans held at the prior calendar year-end).
Accordingly, we have now resolved all of the administrative actions (but not all of the legal actions, which are described below) taken by state regulators onin April 20, 2017 and shortly thereafter.2017.
We have taken substantial steps toward fulfilling our commitments under the agreements described above, including developing and providing periodic updates regarding our plantransferring loans to transition to an alternate loan servicing system (which our acquisition of PHH could help to accelerate),Black Knight MSP, developing and implementing certain enhancements to our consumer complaint


process, engaging a third-party auditor who is currently performing escrow-related testing, and complying with our other information sharing and reporting obligations.
In April 2017 and shortly thereafter, and concurrent with the issuance of the cease and desist orders and the filing of the CFPB lawsuit discussed above, two state attorneys general took actions against us relating to our servicing practices. The Florida Attorney General, together with the Florida Office of Financial Regulation, filed a lawsuit in the federal district court for the Southern District of Florida against Ocwen, OMS and OLS alleging violations of federal and state consumer financial laws relating to our servicing business. These claims are similar to the claims made by the CFPB. The Florida lawsuit seeks injunctive and equitable relief, costs, and civil money penalties in excess of $10,000 per confirmed violation of the applicable statute. We believe we have factual and legal defenses to the allegations raised in this lawsuit and are vigorously defending ourselves. The outcome of this lawsuit, whether through a negotiated settlement, court rulings or otherwise, could potentially involve monetary fines or penalties or additional restrictions on our business and could be materially adverse to our business, reputation, financial condition, liquidity and results of operations. Our accrual with respect to this matter is included in the $52.9 million litigation and regulatory matters accrual referenced above. We cannot currently estimate the amount, if any, of reasonably possible loss above the amount currently accrued.
The Massachusetts Attorney General filed a lawsuit against OLS in the Superior Court for the Commonwealth of Massachusetts alleging violations of state consumer financial laws relating to our servicing business, including with respect to our activities relating to lender-placed insurance and property preservation fees. Previously, the Massachusetts Attorney General had sent usIn April 2019, we agreed to resolve this matter without admitting liability. The resolution includes a civil investigative demand requesting information relating to various aspects of our servicing practices, including lender-placed insurance and property preservation fees. The Massachusetts Attorney General’s lawsuit seeks injunctive and equitable relief, costs, and civil money penalties of $5,000 per confirmed violation of the applicable statute.
While we endeavor to negotiate appropriate resolutions in these two matters, we are vigorously defending ourselves, as we believe we have valid defensespayment to the claims madeCommonwealth of Massachusetts of $675,000, a loan modification program for certain eligible Massachusetts borrowers, and certain already-completed relief. The settlement amount of $675,000 was included in both lawsuits. The outcomeour legal and regulatory matters accrual as of these two lawsuits, whether through negotiated settlements, court rulings or otherwise, could potentially involve monetary fines or penalties or additional restrictions on our businessDecember 31, 2018 and could be materially adverse to our business, reputation, financial condition, liquidityis included in the $52.9 million litigation and results of operations. We cannot currently estimate the amount, if any, of reasonably possible loss related to theseregulatory matters above amounts currently accrued.accrual referenced above.
Our accrual with respect to the administrative and legal actions initiated onin April 20, 2017 and shortly thereafter is included in the $53.4$52.9 million litigation and regulatory matters accrual referenced above. We will also incur costs complying with the terms of the settlements we have entered into, including in connection with the costs of conducting an escrow reviewanalysis, Maryland organizational assessments, Massachusetts data integrity audits, and transition to a new servicing system.Black Knight MSP. For example, with respect to the escrow review, which is currently underway, we will incur remediation costs to the extent that errors are identified which require remediation. If we fail to comply with the terms of our settlements, additional administrative or legal regulatory actions could be taken against us. Such actions could have a materially adverse impact on our business, reputation, financial condition, liquidity and results of operations.
Certain of the state regulators’ cease and desist orders referencereferenced a confidential supervisory memorandum of understanding (MOU) that we entered into with the Multistate Mortgage Committee (MMC), a multistate coalition of various mortgage banking regulators, and six states relating to a servicing examination from 2013 to 2015. The MOU contained various provisions relating to servicing practices and safety and soundness aspects of the regulatory review, as a step toward closing the 2013-2015 examination. There were no monetary or other penalties under the MOU. Ocwen responded to the MOU items and continues to provide certain reports and other information pursuant to the MOU. There were no monetary or other penalties imposed under the MOU. However, the MOU prohibited us from repurchasing stock during the development of a going forward plan and, thereafter, except as permitted by the plan. We prepared and submitted a plan that contained no stock repurchase restrictions and, therefore, we do not believe we are currently restricted from repurchasing stock. However, the MMC may not agree with our interpretation. For this reason, and on the basis of our progress to date responding to our obligations under the MOU, we have requested that the MOU be terminated. To the extent that we cannot terminate the MOU, we may remain subject to a share repurchase restriction and continued reporting obligations.
On occasion, we engage with agencies of the federal government on various matters. For example, OLS received a letter from the Department of Justice, Civil Rights Division, notifying OLS that the Department of Justice had initiated a general investigation into OLS’s policies and procedures to determine whether violations of the Servicemembers Civil Relief Act by OLS might exist. We continue to provide information to the Department of Justice and we are engaged in ongoing discussions with the Department of Justice relating to this inquiry. In addition, Ocwen was named as a defendant in a HUD administrative complaint filed by a non-profit organization alleging discrimination in the manner in which the company maintains REO properties in minority communities. In February 2018, this matter was administratively closed, and similar claims were filed in federal court. We believe these claims are without merit and intend to vigorously defend ourselves.
In May 2016, Ocwen received a subpoena from the Office of Inspector General of HUD requesting the production of documentation related to HECM loans originated by Liberty. We understand that other lenders in the industry have received similar subpoenas. In April 2017, Ocwen received a subpoena from the Office of Inspector General of HUD requesting the production of documentation related to lender-placed insurance arrangements with a mortgage insurer and the amounts paid for such insurance. We understand that other servicers in the industry have received similar subpoenas. In May 2016, Ocwen received a subpoena from the Office of Inspector General of HUD requesting the production of documentation related to HECM loans originated by Liberty. We understand that other lenders in the industry have received similar subpoenas. In May 2017, Ocwen received a subpoena from the Office of the Special Inspector General for the Troubled Asset Relief Program requesting


documents and information related to Ocwen’s participation from 2009 to the present in the Treasury Department’s Making Home Affordable Program and its Home Affordable Modification Program.HAMP. We have been providing documents and information in response to these subpoenas.


In July 2017, weApril 2019, PMC received a lettersubpoena from Ginnie Mae in which Ginnie Mae informed us that the state regulators’ cease and desist orders discussed above create a material change in Ocwen’s business status under Chapter 3VA Office of the Ginnie Mae MBS Guide, and that Ginnie Mae had accordingly declared an eventInspector General requesting the production of default under Guaranty Agreements between Ocwen and Ginnie Mae. In the letter, Ginnie Mae notified Ocwen that it would forbear from immediately exercising any rights relating to this matter. In a letter dated August 1, 2018, Ginnie Mae informed us that, based on Ocwen’s progress resolving its state regulatory matters, Ginnie Mae considered the matter satisfied, subject to our compliance with ongoing reporting requirements relating to our state regulatory settlements and transitiondocumentation related to the Black Knight MSP.
Adverse actionsorigination and underwriting of loans guaranteed by Ginnie Mae could materially and adversely impact our business, reputation, financial condition, liquidity and results of operations, including if Ginnie Mae were to terminate us as an issuer or servicer of Ginnie Mae securities or otherwise take action indicatingthe Veterans Benefits Administration. We understand that such a termination was planned. For example, such actions could make financing our business more difficult, including by making future financing more expensive or if a lender were to allege a default under our debt agreements, which could trigger cross-defaults under all of our other material debt agreements.servicers in the industry have received similar subpoenas.
Loan Put-Back and Related Contingencies
Our contracts with purchasers of originated loans contain provisions that require indemnification or repurchase of the related loans under certain circumstances. While the language in the purchase contracts varies, they contain provisions that require us to indemnify purchasers of related loans or repurchase such loans if:
representations and warranties concerning loan quality, contents of the loan file or loan underwriting circumstances are inaccurate;
adequate mortgage insurance is not secured within a certain period after closing;
a mortgage insurance provider denies coverage; or
there is a failure to comply, at the individual loan level or otherwise, with regulatory requirements.
We received origination representations and warranties from our network of approved originators in connection with loans we purchased through our correspondent lending channel. To the extent that we have recourse against a third-party originator, we may recover part or all of any loss we incur.
We believe that, as a result of the current market environment,historical actions by investors, many purchasers of residential mortgage loans are particularly aware of the conditions under which originators must indemnify or repurchase loans and under which such purchasers would benefit from enforcing any indemnification rights and repurchase remedies they may have.
In our lending business, we have exposure to indemnification risks and repurchase requests. If home values were to decrease, our realized loan losses from loan repurchases and indemnifications may increase as well. As a result, our liability for repurchases may increase beyond our current expectations. If we are required to indemnify or repurchase loans that we originate and sell, or where we have assumed this risk on loans that we service, as discussed above, in either case resulting in losses that exceed our related liability, our business, financial condition and results of operations could be adversely affected.
We have exposure to origination representation, warranty and indemnification obligations because of our lending, sales and securitization activities and in connection with our servicing practices. We initially recognize these obligations at fair value. Thereafter, the estimation of the liability considers probable future obligations based on industry data of loans of similar type segregated by year of origination, to the extent applicable, and estimated loss severity based on current loss rates for similar loans, our historical rescission rates and the current pipeline of unresolved demands. Our historical loss severity considers the historical loss experience that we incur upon sale or liquidation of a repurchased loan as well as current market conditions. We monitor the adequacy of the overall liability and make adjustments, as necessary, after consideration of other qualitative factors including ongoing dialogue and experience with our counterparties.
At September 30,March 31, 2019 and March 31, 2018, and September 30, 2017, we had outstanding representation and warranty repurchase demands of $26.5$46.3 million UPB (160(273 loans) and $40.2$31.4 million UPB (213(192 loans), respectively. Outstanding representation and warranty repurchase demands at March 31, 2019 include $26.0 million UPB (173 loans) related to PHH. We review each demand and monitor through resolution, primarily through rescission, loan repurchase or make-whole payment.


The following table presents the changes in our liability for representation and warranty obligations, compensatory fees for foreclosures that may ultimately exceed investor timelines and similar indemnification obligations:
Nine Months Ended September 30,Three Months Ended March 31,
2018 20172019 2018
Beginning balance$19,229
 $24,285
$49,267
 $19,229
Provision for representation and warranty obligations4,443
 (3,285)
Provision for (reversal of) representation and warranty obligations(2,155) 57
New production reserves259
 554
75
 104
Charge-offs and other (1)(6,824) (3,036)(573) (1,844)
Ending balance$17,107
 $18,518
$46,614
 $17,546
(1)Includes principal and interest losses realized in connection with repurchased loans, make-whole, indemnification and fee payments and settlements net of recoveries, if any.
We believe that it is reasonably possible that losses beyond amounts currently recorded for potential representation and warranty obligations and other claims described above could occur, and such losses could have an adverse impact on our results of operations, financial condition or cash flows. However, based on currently available information, we are unable to estimate a range of reasonably possible losses above amounts that have been recorded at September 30, 2018March 31, 2019.


Other
OLS, on its own behalf and on behalf of various investors, has been engaged in a variety of activities to seek payments from mortgage insurers for unpaid claims, including claims where the mortgage insurers paid less than the full claim amount. Ocwen believes that many of the actions by mortgage insurers were in violation of the applicable insurance policies and insurance law. In some cases, Ocwen has entered into tolling agreements, initiated arbitration or litigation, engaged in settlement discussions, or taken other similar actions. To date, Ocwen has settled with three mortgage insurers, and expects the ultimate outcome to result in recovery of additional unpaid claims, although we cannot quantify the likely amount at this time.
We may, from time to time, have affirmative indemnification claims against parties from whom we acquired MSRs or other assets. Although we pursue these claims, we cannot currently estimate the amount, if any, of further recoveries.


Note 21 – Subsequent Events
PHH Acquisition
On October 4, 2018, Ocwen completed its acquisition of PHH, a non-bank servicer with established servicing and origination recapture capabilities. We believe this acquisition will enable us to obtain the following key strategic and financial benefits: (i) accelerate Ocwen’s transition to the Black Knight MSP servicing platform; (ii) reduce fixed costs, on a combined basis, through reductions in corporate overhead and other costs and improved economies of scale; and (iii) provide a foundation to enable the combined servicing platform to resume new business and growth activities to offset portfolio runoff. The results of PHH operations will be included in Ocwen’s consolidated statement of operations from the date of acquisition. Assets acquired and liabilities assumed will be recorded at their fair value as of the date of acquisition based on management’s estimates using currently available information. The acquisition will be accounted for under the acquisition method of accounting pursuant to ASC 805, Business Combinations.
The aggregate consideration paid to the former holders of PHH common stock was $358.4 million in cash, with $325.0 million from PHH and $33.4 million from Ocwen. We expect to recognize a bargain purchase gain, net of tax, in connection with the acquisition. The anticipated bargain purchase gain results from the losses we expect PHH to incur in the future that were contemplated as part of the purchase price. To the extent those losses are realized, they will be included in our consolidated statements of operations. Due to the timing of the acquisition, the initial accounting for the acquisition is incomplete as of the filing date and therefore the amount of the actual bargain purchase gain has not yet been determined.
As part of the acquisition Ocwen assumed certain contingent liabilities, including contingent liabilities relating to pending and threatened legal and regulatory proceedings. Similar to Ocwen and other mortgage loan servicers and lenders, PHH and its subsidiaries are routinely, and currently, defendants in various legal proceedings that arise in the ordinary course of PHH's business, including class action proceedings. These proceedings are generally based on alleged violations of federal, state and local laws and regulations governing mortgage servicing and lending activities, and contractual obligations. Similar to Ocwen and other mortgage loan servicers and lenders, PHH and its subsidiaries are also routinely, and currently, subject to government and regulatory examinations, investigations and inquiries or other requests for information. The resolution of these various legal and regulatory matters may result in adverse judgments, fines, penalties, injunctions and other relief against PHH as well as monetary payments or other agreements and obligations. In particular, legal proceedings brought under RESPA or other federal or state consumer protection laws that are ongoing, or may arise from time to time, may include the award of treble and other damages substantially in excess of actual losses, attorneys' fees and expenses, injunctive relief and remediation or other consumer relief. These proceedings and matters are at varying procedural stages and PHH may engage in settlement discussions on certain matters in order to avoid the additional costs of engaging in litigation. The outcome of any legal or regulatory matter is inherently difficult to predict or estimate and the ultimate time to resolve any such matter may be protracted. In addition, the outcome in one or more legal or regulatory matters may affect the outcome of other pending or threatened legal or regulatory matters. The ultimate resolution of any particular legal or regulatory matter, whether through negotiated settlement, court rulings or otherwise, could be material to Ocwen’s business, reputation, financial condition, liquidity and results of operations.
Costs incurred in connection with the transaction are expensed as incurred and are reported in Professional services in the unaudited consolidated statements of operations. Such costs were $1.7 million and $6.6 million during the three and nine months ended September 30, 2018, respectively.
Due to the timing of the acquisition occurring subsequent to the end of the third quarter of 2018, the initial accounting for the business combination is incomplete as of the filing date as disclosed above, and certain disclosures, including the supplemental pro forma financial information, have been omitted from these unaudited consolidated financial statements. We will include the disclosures required by ASC 805, Business Combinations, in our 2018 Annual Report on Form 10-K. We are currently evaluating the impact of this acquisition on our reportable segments.
ITEM 2.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Dollars in thousands, except per share amounts and unless otherwise indicated)
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations, as well as other portions of this Form 10-Q, may contain certain statements that constitute forward-looking statements within the meaning of the federal securities laws. In some cases, you can identify forward-looking statements by terminology such as “may,” “will,” “should,” “could,” “intend,” “consider,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “predict” or “continue” or the negative of such terms or other comparable terminology. Forward-looking statements by their nature address matters that are, to different degrees, uncertain. Our business has been undergoing substantial change, which has magnified such risks and uncertainties. You should bear these factors in mind when considering forward-looking statements and should not place undue reliance on such statements. Forward-looking statements involve a number of assumptions, risks and uncertainties that could cause actual results to differ materially from those suggested by such statements. In the past, actual results have differed from


those suggested by forward-looking statements, and this may happen again. You should consider all uncertainties and risks discussed or referenced in this report, including those under “Forward-Looking Statements” and Item 1A, Risk Factors, as well as those discussed in our other reports and filings with the SEC, including those in our Annual Report on Form 10-K for the year ended December 31, 20172018 and any subsequent SEC filings.
OVERVIEW
General
We are a financial services company that services and originates loans.
The majority of our revenues are generated from our residential mortgage servicing business. Regulatory restrictions on acquisitionsAt March 31, 2019, our residential mortgage servicing portfolio consisted of MSRs and portfolio runoff continue to negatively impact the size of, and revenues from, our servicing portfolio. While we have made progress, we have not been able to reduce our overall expenses by a comparative amount, in part because of the relatively fixed nature of certain aspects of our corporate overhead. In addition, continuing regulatory and legal matters have negatively impacted our results. We have incurred a net loss in each of the last four fiscal years and for the nine months ended September 30, 2018, which has significantly eroded stockholders’ equity and weakened our financial condition.
Earlier this year, we entered into an agreement to acquire PHH because we believed that we would need to grow our revenues in order to drive stronger financial performance. On October 4, 2018, we completed our acquisition of PHH, which became a wholly owned subsidiary of Ocwen. On a combined basis as of September 30, 2018, Ocwen and PHH serviced 1.7 million1,534,351 loans with a UPB of $287.0$251.1 billion. In 2017, on a combined basis Ocwenour lending business, we originate, purchase, sell and PHHsecuritize conventional and government-insured forward and reverse mortgage loans. During the quarter ended March 31, 2019, our lending business originated more than $3.0 billion UPB in residentialor purchased forward and reverse mortgage loans including reverse mortgageswith a UPB of $211.2 million and excluding forward lending correspondent and wholesale channels which Ocwen exited during 2017.$141.3 million, respectively.
We believe this acquisition will enable ushave established a set of five initiatives to obtain the following key strategicachieve our objective of returning to growth and financial benefits:profitability.
Accelerate Ocwen’s transition to the Black Knight MSP servicing platform;
Reduce fixed costs, on a combined basis, through reductions in corporate overhead and other costs;
Improve economies of scale; and,
Provide a foundation to enable the combined servicing platform to resume new business and growth activities to offset portfolio runoff.
We expect to recognize a bargain purchase gain, net of tax, in connection with the acquisition of PHH. The anticipated bargain purchase gain results from the fair value of PHH’s net assets exceeding the purchase price we paid. The purchase price we negotiated contemplated that PHH may incur losses after the acquisition date. To the extent those losses are realized, they will be included in our consolidated statements of operations. In addition, there can be no assurances that the desired strategic and financial benefits of the acquisition will be realized.
The approval of NY DFS for the acquisition imposed certain post-closing requirements on Ocwen, including certain reporting obligations and certain record retention and other requirements relating to the planned transfer of New York loans onto the Black Knight MSP servicing platform as well as certain requirements with respect to the management of PHH Mortgage Corporation (PMC), a licensed subsidiary of PHH. In addition, the NY DFS modified its restriction on Ocwen’s ability to acquire MSRs to allow certain acquisitions of MSRs that are boarded onto the Black Knight MSP servicing platform subject to annual portfolio growth limitations until such time as the NY DFS determines that all loans have been successfully migrated to the Black Knight MSP servicing platform and that Ocwen has developed a satisfactory infrastructure to board sizeable portfolios of MSRs.
Now that we have consummated our acquisition of PHH, if we can execute on five key initiatives, we believe we will drive stronger financial performance. First, we must successfully execute on the integration of PHH’s business with ours, including a smooth transition onto the Black Knight MSP servicing platform. system which includes loan boarding, payment processing, escrow administration, and default management, among other functions. From the date of acquisition through April 30, 2019, we have transferred approximately 470,000 loans to Black Knight MSP. We expect to complete the transfer of the rest of the portfolio in the second quarter of 2019.
Second, we must re-engineer our cost structure to go beyond eliminating redundant costs. We developed our cost re-engineering plan to address organizational, process and control redesign, human capital planning, off-shore utilization, strategic sourcing and facilities rationalization. As part of our cost re-engineering plans, we expect to reduce total staffing levels significantly and to close a number of our U.S. facilities. We believe these steps are necessary in order to drive stronger financial performance and, in the longer term, simplify our operations. By the end of 2019, we intend to have reduced overall staffing levels by over 2,100 relative to combined Ocwen and PHH staffing levels at the end of the second quarter of 2018. Against this goal, as of March 31, 2019, we have reduced staffing levels by over 900. In terms of U.S. facilities consolidation, by the end of 2019, we intend to be primarily operating out of four U.S. and USVI locations: West Palm Beach, FL, Mount Laurel, NJ, Rancho Cordova, CA, and St. Croix, USVI.
We believe these cost re-engineering efforts will lower our expenses substantially, including in the areas of compensation and benefits, occupancy and equipment and technology and communications. However, in order to achieve these reductions, we will incur significant re-engineering-related expenses, primarily relating to severance and retention and facilities closures but also in the areas of technology and communications. Our cost re-engineering plans contain identified opportunities to achieve expense reductions totaling $340.0 million against corresponding annualized second quarter 2018 expenses for both Ocwen and PHH. This target excludes the re-engineering costs throughnecessary to achieve such savings, which we currently estimate


to be between $55.0 million and $65.0 million. We have incurred $22.1 million of re-engineering costs, consisting primarily of $19.2 million of employee-related expenses, in the integration process. Third, we must fulfillfirst quarter of 2019.
We anticipate that a substantial portion of our expense reductions, and the related re-engineering costs, will be realized in the second half of 2019 following the completion of the transition onto the Black Knight MSP servicing system and the completion of the mergers of our primary operating entities into PMC. We successfully completed the first phase of our entity mergers during the quarter, merging Homeward Residential Inc. into PMC, with PMC being the surviving corporation. We are planning to complete the merger of OLS into PMC (with PMC being the surviving corporation) during the second quarter of 2019.
Our ability to re-engineer our cost structure is not certain and is dependent on the successful execution of several complex actions, including the Black Knight MSP conversion, entity mergers, U.S. facilities consolidation and organizational redesign and headcount reductions, as well as the absence of significant unforeseen costs, including regulatory commitmentsor legal costs, that could negatively impact our cost re-engineering efforts. There can be no assurances that the desired strategic and resolve our remaining legal and regulatory matters on satisfactory terms. Fourth,financial benefits of these actions will be realized.
Third, we must replenish our servicing portfolio through expanding our lending business and making permissible MSR acquisitions that are prudent and well-executed with appropriate financial return targets. Finally,targets and return to a focus on growth. During the first quarter of 2019, we closed MSR acquisitions with $4.9 billion UPB and, as of March 31, 2019, have been awarded approximately $25.5 billion UPB in connection with acquisitions that are expected to close in the second quarter 2019, subject to negotiation and execution of purchase documentation and satisfaction of customary closing conditions. Our goal is to maintain, at a minimum, a servicing portfolio of at least $260.0 billion in UPB. We expect to continue to focus on acquiring Agency and government-insured MSR portfolios with strong credit quality and high-quality collateral that meet our target returns.
Fourth, we must ensure that we continue to manage our balance sheet to provide a solid platform for executing on our growth and other initiatives. On March 18, 2019, we increased our SSTL by $120.0 million, providing incremental liquidity to address maturing debt assumed in the PHH acquisition. In the second quarter we are planning to establish financing facilities secured by existing and purchased MSRs that will initially provide up to $300.0 million in committed borrowings and fund the majority of the initial capital we believe is needed to support our 2019 growth initiatives.
Unless we are able to return to sustainable profitability, continuing losses will erode our stockholders’ equity and negatively impact our available liquidity which could impair our ability to invest in growth and investment opportunities, including our ability to acquire MSRs.
Finally, we must fulfill our regulatory commitments and resolve our remaining legal and regulatory matters on satisfactory terms. We have significantly strengthenedintensified our cash position throughfocus over the receipt of aggregate lump-sum payments of $334.2 million in connectionpast several years on our risk and compliance infrastructure to drive stronger regulatory performance and enhance our relationships with our 2017 Agreements andregulators. We are also very focused on fulfilling the New RMSR Agreements with NRZ. However, these upfront payments generally represent the net present value of the difference between the future revenue stream Ocwen wouldcommitments we have received under the Original Rightsmade to MSRs Agreements and the future revenue stream Ocwen expects to receive under the 2017 Agreements. Accordingly, the new agreements provide for a larger portion of future servicing compensation to be retained by NRZ.


We continue to invest cash amounts that are excessregulators, including those relating to our immediate business needsacquisition of PHH and our transition to achieve targeted investment returns within our risk appetite and we have also deployed excess cash to reduce secured borrowings. We continue to evaluate options to grow our revenues through select investments. There can be no assurances we will be able to execute on our plans or that the returns on such investments will ultimately meet our targets.
Black Knight MSP. Our business, operating results and financial condition have been significantly impacted in recent periods by regulatory actions against us and by significant litigation matters. Should the number or scope of regulatory or legal actions against us increase or expand or should we be unable to reach reasonable resolutions in existing regulatory and legal matters, our business, reputation, financial condition, liquidity and results of operations could be materially and adversely affected, even if we are otherwise successful in our ongoing efforts to drive strongeroptimize our cost structure and improve our financial performance.
Results of Operations and Financial Condition
The following discussion and analysis of our results of operations and financial condition should be read in conjunction with our unaudited consolidated financial statements and the related notes thereto appearing elsewhere in this Quarterly Report on Form 10-Q and with our audited consolidated financial statements and notes thereto and management’s discussion and analysis of financial condition and results of operations appearing in our Annual Report on Form 10-K for the fiscal year ended December 31, 2017.2018.


Results of Operations SummaryThree Months Ended September 30, % Change Nine Months Ended September 30, % ChangeThree Months Ended March 31, % Change
2018 2017 2018 2017 2019 2018 
Revenue                
Servicing and subservicing fees$213,730
 $233,220
 (8)% $658,095
 $761,523
 (14)%$255,863
 $222,138
 15 %
Gain on loans held for sale, net16,942
 25,777
 (34) 61,135
 76,976
 (21)17,595
 19,800
 (11)
Other7,606
 25,645
 (70) 32,886
 79,307
 (59)
Other revenue, net30,430
 18,319
 66
Total revenue238,278
 284,642
 (16) 752,116
 917,806
 (18)303,888
 260,257
 17
                
Expenses                
MSR valuation adjustments, net108,998
 17,129
 536
Compensation and benefits63,307
 90,538
 (30) 211,220
 272,750
 (23)94,696
 78,075
 21
Professional services40,662
 38,417
 6
 110,821
 145,651
 (24)
MSR valuation adjustments, net41,448
 33,426
 24
 91,695
 115,446
 (21)
Servicing and origination31,758
 52,246
 (39) 91,452
 128,061
 (29)28,698
 31,418
 (9)
Technology and communications20,597
 27,929
 (26) 67,306
 79,530
 (15)24,435
 22,803
 7
Occupancy and equipment11,896
 15,340
 (22) 37,369
 49,569
 (25)16,589
 12,614
 32
Other7,858
 15,583
 (50) 19,814
 39,335
 (50)
Professional services3,441
 37,770
 (91)
Other expenses3,248
 6,692
 (51)
Total expenses217,526
 273,479
 (20) 629,677
 830,342
 (24)280,105
 206,501
 36


 

 

 

 

 



 

 

Other income (expense) 
  
    
  
 

 
  
  
Interest income3,963
 4,099
 (3) 10,018
 12,101
 (17)4,558
 2,700
 69
Interest expense(61,288) (47,281) 30
 (189,601) (212,471) (11)(70,445) (50,810) 39
Gain (loss) on sale of mortgage servicing rights, net(733) 6,543
 (111) 303
 7,863
 (96)
Bargain purchase gain(285) 
 n/m
Other, net(2,967) (1,077) 175
 (6,872) 6,384
 (208)1,305
 (681) (292)
Total other expense, net(61,025) (37,716) 61
 (186,152) (186,123) (1)
Other expense, net(64,867) (48,791) 37
                
Loss before income taxes(40,273) (26,553) 51
 (63,713) (98,659) (38)
Income tax expense (benefit)845
 (20,418) (104) 4,541
 (15,465) (129)
Net loss(41,118) (6,135) 568
 (68,254) (83,194) (20)
Income (loss) before income taxes(41,084) 4,965
 (965)
Income tax expense3,410
 2,348
 45
Net income (loss)(44,494) 2,617
 n/m
Net income attributable to non-controlling interests(29) (117) (75) (176) (289) (39)
 (69) (100)
Net loss attributable to Ocwen stockholders$(41,147) $(6,252) 556 % $(68,430) $(83,483) (21)%
Net income (loss) attributable to Ocwen stockholders$(44,494) $2,548
 n/m
                
Segment income (loss) before income taxes                
Servicing$(13,899) $5,681
 (345)% $8,668
 $18,030
 (52)%$(57,503) $20,484
 (381)%
Lending(2,065) (7,569) (73) 8,106
 (7,072) (215)19,860
 8,770
 126
Corporate Items and Other(24,309) (24,665) (1) (80,487) (109,617) (27)(3,441) (24,289) (86)
$(40,273) $(26,553) 52 % $(63,713) $(98,659) (35)%$(41,084) $4,965
 (927)%
n/m: not meaningful                
 


Our results for the first quarter of 2019 include the post-acquisition results of PHH. The following table provides details of the PHH results by segment:
Results of OperationsServicing Lending (1) Corporate Items and Other PHH Consolidated
Revenue       
Servicing and subservicing fees$66,418
 $94
 $
 $66,512
Gain on loans held for sale, net(3) 7,123
 9
 7,129
Other revenue3,459
 813
 23
 4,295
Total revenue69,874
 8,030
 32
 77,936
        
Expenses       
Compensation and benefits10,756
 6,547
 11,768
 29,071
Professional services2,372
 109
 4,520
 7,001
MSR valuation adjustments, net61,753
 
 
 61,753
Servicing and origination5,776
 994
 245
 7,015
Technology and communications2,549
 270
 4,230
 7,049
Occupancy and equipment2,995
 612
 1,363
 4,970
Corporate overhead allocations10,320
 161
 (10,481) 
Other expenses3,056
 (349) 507
 3,214
Total expenses99,577
 8,344
 12,152
 120,073
        
Other income (expense):       
Interest income43
 585
 474
 1,102
Interest expense16,438
 (728) (1,441) 14,269
Other, net210
 52
 158
 420
Other income (expense), net16,691
 (91) (809) 15,791
        
Loss before income taxes$(13,012) $(405) $(12,929) $(26,346)
(1)Includes the results of operations for the period from March 1 to March 31, 2019 of Homeward Residential Holdings, Inc. and Homeward Residential, Inc. which were merged as of February 28, 2019 into PHH and PMC, respectively, with PHH and PMC as the surviving entities.
Three Months Ended September 30,March 31, 2019 versus 2018 versus 2017
Servicing and subservicing fees were $19.5fee revenue increased $33.7 million, or 8%15%, lower thanas compared to the thirdfirst quarter of 2017,2018, primarily due to the increase in the portfolio runoff, consistentresulting from the acquisition of PHH on October 4, 2018, offset by portfolio runoff. Servicing and subservicing fee revenue earned on the acquired PHH portfolio during the first quarter of 2019 was $66.5 million. Servicing and subservicing fee revenue, excluding revenue on the acquired PHH portfolio, declined 15%, in line with the 14% and 13%15% decline in our residentialthe Ocwen portfolio average UPB and loan count, respectively. The number of completed modifications increased for the three months ended September 30,from March 31, 2018 compared to the three months ended September 30, 2017 as our non-HAMP modification programs replace the HAMP program which expired on DecemberMarch 31, 2016. Revenue recognized in connection with loan modifications was $14.4 million and $14.5 million for the third quarter of 2018 and 2017, respectively.2019.


The $8.8 million, or 34%, decline in GainsGain on loans held for sale, net declined $2.2 million, or 11%, as compared to the first quarter of 2018. According to the HUD HECM Endorsement Summary Report, industry endorsements, or the number of new HECM loans insured by the FHA during the reporting period, totaled 8,224 and 15,814, for the three months ended March 31, 2019 and 2018, respectively, representing a decline of 48%. Reverse lending gain on loans held for sale declined by $2.2 million, or 20%, due to a 14% decline in loan production, which was lower across all channels, and lower overall margin. Our volume decline for the three months ended March 31, 2019 versus the same period in 2018 was proportionately less than the decline in industry endorsements for the comparable periods due to our efforts to re-start purchases with former customers and increase wallet share with existing customers in our wholesale, correspondent and closed whole-loan purchase channels. The reduction in margin was largely attributable to volume in our wholesale, correspondent and closed whole-loan purchase channels increasing to 93% of our total volume in the thirdthree months ended March 31, 2019 versus 88% for the same period in 2018.
Other revenue, net increased $12.1 million, or 66%, as compared to the first quarter of 2018, is primarily due to a decrease in total loan production offset in part by higher margins. Forward lending originations declined as a result of our exit from the forward lending correspondent and wholesale channels and rising interest rates which reduced refinance volume. Changes to the FHA HECM program for originations after October 1, 2017 have negatively impacted reverse lending origination volume.
Other revenue for the third quarter of 2018 declined $18.0 million, or 70%, largely due to a $7.0$14.5 million decline in REO referral commissions in connection with the transfer of the rights to such commissions to NRZ effective with the New RMSR Agreements, and a $7.1 million unfavorablefavorable net change in the fair values of our HECM reverse mortgage loans and the related HMBS financing liability. Risingliability due to valuation assumption updates and the impact of changes in interest rates, reduce the average life of our HECM reverse mortgage loans as Adjustable Rate Mortgage (ARM) borrowers reach their maximum loan amount faster, reducing projected service fees, net of subservicing fees, and available future draws, and accelerating loan resolutions.offset by a $1.2 million decline in CRL premium


revenue declined $1.6 million consistent with the decline in the number of foreclosed real estate properties in the servicing portfolio,portfolio. $11.5 million of the favorable change in fair value was driven by an update of the financing assumption for active HECM reverse mortgage loan repurchases in connection with our HMBS Issuer obligations. As these repurchases have become more prevalent, a more liquid market for financing has developed, resulting in a lower financing cost assumption. Lower interest rates generally result in favorable net fair value impacts on our HECM reverse mortgage loans and loan origination fees were lower on lower lending segment production volumes.the related HMBS financing liability and higher interest rates generally result in unfavorable net fair value impacts.
MSR valuation adjustments, net, increased $8.0$91.9 million, or 24%536%, as compared to the thirdfirst quarter of 2017,2018, primarily due to higherportfolio runoff and the impact of changes in interest rates in the third quarter of 2018 and a resultingrates. The increase in advance funding costs related to our non-Agency MSRs, with no offsetting favorable impact to our Agency MSRs based on our third quarter benchmarking review. MSR valuation adjustments, for the third quarter of 2017 includenet, includes $100.3 million due to runoff and the impact of a favorable benchmarking updatechanges in interest rates on the value of our Agency MSR portfolio. The acquired PHH MSR portfolio is primarily Agency MSRs that are more sensitive to modeled losses on certain financed FHA and VA MSRs.interest rates. Fair value adjustments to our MSRs are offset, in part, by fair value adjustments related to the NRZ financing liabilities, which are recorded in interest expense.
Excluding MSR valuation adjustments, net, total expenses were $64.0decreased $18.3 million, or 27%10%, lower as compared to the thirdfirst quarter of 2017.2018. Total expenses for the first quarter of 2019, excluding MSR valuation adjustments, includes PHH expenses of $58.3 million.
Compensation and benefits expense forincreased $16.6 million, or 21%, as compared to the thirdfirst quarter of 2018, declined $27.2due to PHH compensation and benefits expense of $29.1 million or 30%, as averageand $19.2 million of severance and retention costs recognized in connection with our integration-related headcount declinedreductions of primarily U.S.-based employees, partially offset by 24%, including a 31% reductionan $18.2 million decline in U.S.-based headcount, consistent withCompensation and benefits expense versus the first quarter of 2018. The decline compared to the first quarter of 2018 reflects the results of our efforts to reducere-engineer our cost structure, align headcount in our servicing operations costs and corporate overhead in linesegment with the runoffsize of our servicing portfolio and consistent with ouras well as the strategic decisions executed in late 2017 and early 2018 to exit the ACSautomotive capital services business and the forward lending correspondent and wholesale channels. U.S.-based headcount at March 31, 2019 includes approximately 1,100 PHH employees.
Servicing and origination expense decreased $20.5$2.7 million, or 9%, as compared to the first quarter of 2018, primarily due to a $4.3 million reduction in government-insured claim loss provisions on reinstated or modified loans in line with a decline in claims and a $2.9 million decrease in provisions for non-recoverable servicing advances and receivables. Government-insured claim loss provisions are generally offset by changes in the fair value of the corresponding MSRs, which are recorded in MSR valuation adjustments, net. PHH incurred $7.0 million of Servicing and origination expenses during the first quarter of 2019.
Technology and communication expense increased $1.6 million, or 7%, as compared to the first quarter of 2018, due to PHH expenses of $7.0 million offset by the results of our cost reduction efforts which included bringing technology services in-house.
Occupancy and equipment expense increased $4.0 million, or 32%, as compared to the first quarter of 2018, due to PHH expenses of $5.0 million offset by a decline of $1.0 million resulting from our cost reduction efforts which include consolidating vendors and closing and consolidating certain facilities.
Professional services expense decreased $34.3 million, or 91%, as compared to the first quarter of 2018, primarily due to the recovery of $30.7 million of amounts previously recognized as expense, whether paid or accrued, from a service provider, an $8.1 million decline compared to the first quarter of 2018 in provisions for probable losses in connection with litigation and a $1.5 million decline in fees related to the PHH acquisition, offset by a $1.5 million increase in fees incurred in connection with our conversion of NRZ’s Rights to MSRs to fully-owned MSRs. PHH incurred $7.0 million of Professional services expense during the first quarter of 2019. The fees incurred in connection with the MSR conversions are primarily legal fees of our counsel and the fees of counsel of counterparties that we are required to pay. NRZ is currently responsible for paying 50% of the costs that are incurred in connection with the MSR conversions. We do not expect to incur significant costs in connection with the MSR conversions in the future.
Other expenses decreased $3.4 million, or 51%, as compared to the first quarter of 2018, due in large part to a $1.3 million reduction in advertising expenses and decreases attributable to the timing of recognition of certain expenses, including expenses in connection with borrower advocacy groups and licensing expenses.
Interest expense increased $19.6 million, or 39%, as compared to the third quarter of 2017 primarily due to a $15.0 million reduction in government-insured claim loss provisions and a $5.4 million reduction in losses related to non-recoverable advances and receivables. We recorded additional reserves in the prior year on reinstated or modified government-insured claims.
Declines of $7.3 million and $3.4 million in Technology and communication and Occupancy and equipment expenses, respectively, as compared to the third quarter of 2017, are largely a result of our cost reduction efforts that include bringing technology services in-house and closing and consolidating certain facilities.
Other expenses were $7.7 million, or 50%, lower in the thirdfirst quarter of 2018, asprimarily because of the three months ended September 30, 2017 includes a $6.8 million charge to write-off the carrying value of internally-developed software used in our wholesale forward lending business in connection with our decision to exit that channel and sell the furniture, fixtures and equipment located at our Westborough, Massachusetts facility. Advertising expense declined $1.9 million as a result of our exit from the forward lending correspondent and wholesale channels.
Interest expense for the third quarter of 2018 increased $14.0 million, or 30%, as compared to the third quarter of 2017, primarily due to the $22.8$20.9 million increase in interest expense on the NRZ financing liabilities, which we account for at fair value and $2.1 million of interest expense on the PHH senior unsecured notes, offset by a $4.8$1.9 million decrease in interest on match funded liabilities, consistent with the decline in servicing advances, and a $3.1 million decreaseadvances. Changes in interest on borrowings under our mortgage loan warehouse facilities due to lower forward lending production volumes.
The increase in interest expense onthe fair value of the NRZ financing liabilities is primarily the result of the $37.6 million favorable fair value adjustment recorded in the third quarter of 2017 in connection with the $54.6 million lump sum payment we received from NRZ on execution of the 2017 Agreements on July 23, 2017, offset, in part by runoff of the NRZ servicing portfolio.
Nine Months Ended September 30, 2018 versus 2017
Servicing and subservicing fees declined $103.4 million, or 14%, in the nine months ended September 30, 2018 as compared to the same period in 2017, primarily due to portfolio runoff and a reduction in completed modifications. The average UPB and loan count in our residential portfolio declined 14% and 13%, respectively, as compared to the nine months ended September 30, 2017.
Gains on loans held for sale, net declined $15.8 million, or 21%, as compared to the nine months ended September 30, 2017 primarily due to lower forward and reverse loan production volumes partially offset by higher margins.


The $46.4 million, or 59% decline in Other revenue as compared to the nine months ended September 30, 2017 is primarily due to a $24.7 million decline in REO referral commissions, a $5.0 million decline in CRL premiums and a $10.6 million unfavorable net changelarge extent, changes in the fair valuesvalue of our HECM loans and the related HMBS financing liability. Loan origination fees also declined on significantly lower correspondent loan production as a result of our exit from this channelMSRs which are recorded in 2017.
MSR valuation adjustments, net, decreased $23.8 million, or 21%, as compared to the nine months ended September 30, 2017, primarily driven by a net favorable impact of higher interest rates, with the favorable impact of slower projected Agency prepayment speeds more than offsetting the unfavorable impact of higher non-Agency advance funding costs, and a favorable impact of slower actual runoff in the non-Agency MSRs in 2018.
Excluding MSR valuation adjustments, net, expenses were $176.9 million, or 25%, lower as compared to the nine months ended September 30, 2017.
Compensation and benefits expense for the nine months ended September 30, 2018 declined $61.5 million, or 23%, as average headcount declined by 23%, including a 29% reduction in U.S.-based headcount. These declines are the result of our efforts to reduce costs of our servicing operations and corporate overhead, as well as our strategic decisions to exit the ACS business and the forward lending correspondent and wholesale channels. The reduction in Compensation and benefits expense resulting from the decline in headcount was offset in part by a $4.6 million increase in related severance expense for the nine months ended September 30, 2018.
Servicing and origination expense decreased $36.6 million, or 29%, as compared to the nine months ended September 30, 2017 primarily due to a $22.6 million decrease in government-insured claim loss provisions recorded in the prior year on reinstated or modified loans along with a decline in claims, an $8.1 million reduction in losses related to non-recoverable advances and receivables, a $2.9 million reduction in CRL reinsurance commissions due to the decline in foreclosed real estate properties, and a general decline in other expenses resulting from the declines in our servicing portfolio and loan production volume.
Professional services expense was $34.8 million, or 24%, lower for the nine months ended September 30, 2018 as compared to same period of 2017 primarily due to a $29.3 million decline in legal expenses, a $6.4 million decrease in monitor expenses and a $1.7 million reduction net.in fees incurred in connection with our conversion of NRZ’s Rights to MSRs to fully-owned MSRs, offset in part by $6.6 million of fees related to the PHH Merger Agreement incurred during the nine months ended September 30, 2018. The CA Auditor appointment and the NY Operations Monitor appointment were terminated in 2017. We are not currently incurring any expenses related to regulatory monitors.
As disclosed above, cost reduction efforts and the decline in the size of our servicing portfolio drove declines in Occupancy and equipment expense ($12.2 million) and Technology and communication expense ($12.2 million) as compared to the nine months ended September 30, 2017.
The $19.5 million, or 50%, decrease in Other expenses as compared to the nine months ended September 30, 2017 is due in large part to the $6.8 million charge recognized in the third quarter of 2017 to write-off the carrying value of internally-developed software used in our wholesale forward lending business, a $4.9 million reduction in advertising expenses, a $4.5 million decline in the provision for losses on ACS automotive dealer financing notes as we exited the ACS business in the first quarter of 2018 and a $2.4 million decline in bank charges.
Interest expense for the nine months ended September 30, 2018 declined $22.9 million, or 11%, as compared to the same period of 2017 primarily because of a $13.0 million decrease in interest on match funded liabilities, a $6.3 million decrease in interest on borrowings under our mortgage loan warehouse facilities and a $2.4 million decline in interest expense on the NRZ financing liabilities.
The declinenet increase in interest expense on the NRZ financing liabilities was due to a $37.7 million increase and a $16.8 million decrease under the Ocwen and PHH agreements, respectively. The primary components driving the increase in interest expense under the Ocwen agreements are changes in the fair value of the NRZ financing liability related to the 2017 and New RMSR Agreements and runoff of the NRZ servicing portfolio offset byunderlying MSRs. In the first quarter of 2018, a $15.7 million reduction in net favorable fair value adjustmentsadjustment reduced


the Ocwen NRZ financing liabilities, and interest expense, by $16.6 million, driven by the initial fair value gain attributable to the $279.6 million lump-sum cash payment received in connection with the New RMSR Agreements. This compares to a $7.0 million unfavorable fair value adjustment in the first quarter of 2019 in connection with changes in estimated cash flows. Runoff attributed to the Original Rights to MSRs Agreements declined to $9.0 million in the first quarter of 2019 as compared to $18.9 million in the nine months ended September 30, 2017. Interest expense for the thirdfirst quarter of 2017 included2018. The MSRs underlying the Ocwen agreements are seasoned non-Agency mortgage loans and changes in interest rates do not have any significant impact on prepayments. The MSRs underlying the PHH agreements are Agency mortgage loans and as a $37.6result, both their fair value and runoff are highly sensitive to changes in interest rates. In the first quarter of 2019, a $33.1 million favorable fair value adjustment onreduced the NRZ financing liability, in connection withand interest expense, offsetting the transfer of MSRs, as discussed above, while the first quarter of 2018 included a $16.6 million favorableunfavorable fair value adjustment related to the $279.6 million lump-sum upfront payment we received in January 2018 in accordance with the terms of the New RMSR Agreements.underlying MSRs. Runoff of $17.8 million further reduced interest expense under the PHH agreements.
Although we incurred a pre-tax loss of $63.7 million for the nine months ended September 30, 2018,first quarter of 2019 of $41.1 million, we recorded income tax expense of $4.5$3.4 million due to the mix of earnings among different tax jurisdictions with different statutory tax rates. Our overall effective tax rates for the three months ended March 31, 2019 and 2018 were (8.3)% and 47.3%, respectively. Under our transfer pricing agreements, our operations in India and Philippines are compensated on a cost-plus basis for the services they provide, such that even when we have a consolidated pre-tax loss from continuing operations, which impactsis subject to statutory tax rates in these jurisdictions that are significantly higher than the amountU.S. statutory rate of the tax benefit or expense recorded. Income21%. The change in income tax expense for the ninethree months ended September 30,March 31, 2019, compared with the same period in 2018, includes additional expense relatedwas primarily due to the effects of the Base Erosion and Anti-Abuse Tax (BEAT) provision of the Tax Act that was partially offset byand the increase in the BEAT tax rate from 5% in 2018 to 10% in 2019 as well as increased income tax expense as a reduction in expenseresult of recognizing income previously deferred for tax related to the tax effects of intra-entity asset transfers that are no longer recognized effective with our adoption of ASU 2016-16 on January 1, 2018. We recognized a $22.7 million income tax benefit in the third quarter of 2017 related to the reversal of an uncertain tax positionNRZ agreements.


liability upon expiration of the statute of limitations. The overall effective tax rate for the nine months ended September 30, 2018 and 2017 is (7.1)% and 15.7%, respectively.
Financial Condition Summary September 30, 2018 December 31, 2017 % ChangeMarch 31, 2019 December 31, 2018 % Change
Cash$254,843
 $259,655
 (2)%$263,188
 $329,132
 (20)%
Mortgage servicing rights999,282
 1,008,844
 (1)
Advances and match funded assets1,101,104
 1,389,150
 (21)
Loans held for sale217,436
 238,358
 (9)
Loans held for investment, at fair value5,307,560
 4,715,831
 13
Other580,812
 791,326
 (27)
Restricted cash (amounts related to variable interest entities (VIEs) of $16,499 and $20,968)63,379
 67,878
 (7)
Mortgage servicing rights, at fair value1,400,191
 1,457,149
 (4)
Advances and match funded advances (amounts related to VIES of $868,720 and $937,294)1,094,080
 1,186,676
 (8)
Loans held for sale ($153,140 and $176,525 carried at fair value)222,687
 242,622
 (8)
Loans held for investment, at fair value (amounts related to VIEs of $26,237 and $26,520)5,753,154
 5,498,719
 5
Other assets ($7,639 and $7,568 carried at fair value)(amounts related to VIEs of $2,214 and $2,874)740,531
 612,040
 21
Total assets$8,461,037
 $8,403,164
 1 %$9,537,210
 $9,394,216
 2 %
          
Total Assets by Segment          
Servicing$2,726,905
 $3,033,243
 (10)%$3,221,779
 $3,306,208
 (3)%
Lending5,385,437
 4,945,456
 9
5,848,830
 5,603,481
 4
Corporate Items and Other348,695
 424,465
 (18)466,601
 484,527
 (4)
$8,461,037
 $8,403,164
 1 %$9,537,210
 $9,394,216
 2 %
          
HMBS-related borrowings, at fair value$5,184,227
 $4,601,556
 13 %$5,614,688
 $5,380,448
 4 %
Other financing liabilities719,319
 593,518
 21
Match funded liabilities714,246
 998,618
 (28)
Match funded liabilities (related to VIEs)649,384
 778,284
 (17)
Other financing liabilities ($975,778 and $1,057,671 carried at fair value) (amounts related to VIEs of $24,562 and $24,815)1,043,698
 1,127,613
 (7)
SSTL and other secured borrowings, net345,425
 545,850
 (37)436,982
 382,538
 14
Senior notes, net347,749
 347,338
 
448,143
 448,727
 
Other589,327
 769,410
 (23)
Other liabilities ($4,209 and $4,986 carried at fair value)832,721
 721,901
 15
Total liabilities$7,900,293
 $7,856,290
 1 %9,025,616
 8,839,511
 2 %
          
Total Ocwen stockholders’ equity559,556
 545,040
 3
Non-controlling interest in subsidiaries1,188
 1,834
 (35)
Total equity560,744
 546,874
 3
Total stockholders’ equity511,594
 554,705
 (8)
     
Total liabilities and equity$8,461,037
 $8,403,164
 1 %$9,537,210
 $9,394,216
 2 %
          
Total Liabilities by Segment          
Servicing$1,912,480
 $2,233,431
 (14)%$2,272,492
 $2,437,383
 (7)%
Lending5,314,692
 4,861,928
 9
5,746,701
 5,532,069
 4
Corporate Items and Other673,121
 760,931
 (12)1,006,423
 870,059
 16
$7,900,293
 $7,856,290
 1 %$9,025,616
 $8,839,511
 2 %
          
Changes in the composition and balance of our assets and liabilities during the nine months ended September 30, 2018first quarter of 2019 are principally attributable to the impact of our ongoing HMBS activity, which is accounted for as secured financings, increasing Loans held for investment and Financing liabilities, which increased because of our reverse mortgage securitizations which are accounted for as secured financings.HMBS-related borrowings. Match funded liabilities declined consistent withduring the first quarter of 2019 as a result of lower advances and match funded advances on aconsistent with our declining servicing portfolio and declines in the non-performing portion of our servicing portfolio. Total equity increaseddecreased as a result of the effect of our fair value election for MSRs previously accounted for using the amortization method less the net loss we recognized for the ninethree months ended September 30, 2018. Our fair value electionMarch 31, 2019. See the Overview and Cash Flows sections of “Liquidity and Capital Resources” for these MSRs resulteda discussion regarding the decline in an $82.0 million increase in retained earnings recorded asCash during the first quarter of January 1, 2018 to reflect the excess of the fair value of the MSRs over their carrying amount on the election date.2019.
SEGMENT RESULTS OF OPERATIONS
Our activities are organized into two reportable business segments that reflect our primary lines of business - Servicing and Lending - as well as a Corporate Items and Other segment.



Servicing
We earn contractual monthly servicing fees pursuant to servicing agreements, (whichwhich are typically payable as a percentage of UPB)UPB, as well as ancillary fees, including late fees, HAMPmodification incentive fees, REO referral commissions, float earnings and Speedpay® fees relating to owned MSRs. fees. We also earn fees under both subservicing and special servicing arrangements with banks and other institutions that own the MSRs. We typically earn theseSubservicing and special servicing fees are earned either as a percentage of UPB or on a per loanper-loan basis. Per loan fees typically vary based on delinquency status. As of September 30, 2018,March 31, 2019, we serviced 1.11.5 million loans with an aggregate UPB of $161.0$251.1 billion.
PriorWe are actively pursuing actions to January 18, 2018,replenish our servicing portfolio through expanding our lending business and making permissible MSR acquisitions that are prudent and well-executed with appropriate financial return targets and return to a focus on growth. Our goal is to maintain, at a minimum, a servicing portfolio of at least $260.0 billion in UPB. During the first quarter of 2019, we closed MSR acquisitions with $4.9 billion UPB and, as of March 31, 2019, have been awarded approximately $25.5 billion UPB in connection with acquisitions that are expected to close in the second quarter 2019, subject to negotiation and execution of purchase documentation and satisfaction of customary closing conditions. We expect to continue to focus on acquiring Agency and government-insured MSR portfolios with strong credit quality and high-quality collateral that meet our target returns.
NRZ is our largest servicing client, accounting for loans underlying Rights to MSRs, the servicing fees were apportioned between NRZ50% and us such that NRZ retained a fee based on60% of the UPB and loans in our servicing portfolio as of March 31, 2019 and 73% of our loan servicing and subservicing fee revenue for the loans serviced,three months then ended. In 2017 and OLS received certain fees, includingearly 2018, we renegotiated the Ocwen agreements with NRZ to more closely align with a performance fee based on servicing fees paid less an amount calculated based on the amount of servicing advances and the cost of financing those advances as well as ancillary fees (other than float earnings). From January 18, 2018 going forward, in addition totypical subservicing arrangement whereby we receive a base servicing fee Ocwen will continue to receiveand certain ancillary fees, primarily late fees, loan modification fees and Speedpay® fees, while NRZ will receive all float earnings, servicing fees in excess of the base fee paid to OLS and certain REO-related income including REO referral commissions. OLSSpeedpay fees. We may also receive certain incentive fees or pay penalties tied to various contractual performance metrics. We received upfront cash payments of $54.6 million and $279.6 million from NRZ in connection with the resulting 2017 and New RMSR Agreements. These upfront payments generally represent the net present value of the difference between the future revenue stream Ocwen would have received under the original agreements and the future revenue Ocwen will receive under the renegotiated agreements. These upfront payments amortize through the remaining term of the original agreements (April 2020). Accordingly, the aggregate economics of these agreements will be similar through the end of April 2020, although cash receipts will be lower in future periods as a result of the upfront payments.
Effective January 1,As a result of the 2017 and New RMSR Agreements, our retained subservicing fees for the three months ended March 31, 2019 and 2018 our entirewere $37.4 million and $34.2 million, respectively, representing average annualized subservicing fees retained by Ocwen as a percentage of UPB of 0.12% and 0.14%, respectively. We also recognized reductions of interest expense of $23.3 million and $35.7 million for the three months ended March 31, 2019 and 2018, respectively, in connection with the amortization of the lump-sum cash payments received under the 2017 and New RMSR Agreements. Thus, retained subservicing fees and amortization of the lump-sum cash payments totaled $60.7 million and $69.9 million for the three months ended March 31, 2019 and 2018, respectively.
Our MSR portfolio of MSRs is carried at fair value. Prior to that date, conforming and government insured MSR classes were carried at amortized cost. We are reporting changes in fair value, amortization and impairments related to our MSRs in MSR valuation changes, net on our unaudited consolidated statements of operations. The value of our MSRs are typically correlated to changes in interest rates; as interest rates rise, the value of the servicing portfolio typically rises as a result of lower anticipated prepayment speeds. In the current market rate environment, we believe we have limited incremental fair value that can be realized even as interest rates increase absent comparable market transaction data supporting higher valuation multiples, which are already at historic highs. Valuation is also impacted by loan delinquency rates whereby as delinquency rates decline, the value of the servicing portfolio rises. While we do not hedge changes in the fair value of our MSRs, changes in fair value of any fair value elected MSR financing liabilities, which are recorded in interest expense in our unaudited consolidated statements of operations, will partially offset the changes in fair value of the related MSRs.
We recognize the proceeds received in connection with Rights to MSRs transactions as a financing liability that we elected to account for at fair value. Fair value for the portion of the borrowing attributable to the MSRs underlying the Rights to MSRs is determined using the mid-point of the range of prices provided by third-party valuation experts. Fair value for the portion of the borrowing attributable to any lump sum payments received in connection with the transfer of MSRs underlying such Rights to MSRs to the extent such transfer is accounted for as a financing is determined by discounting the relevant future cash flows that were altered through such transfer using assumptions consistent with the mid-point of the range of prices provided by third-party valuation experts for the related MSR. Since we have elected fair value for our portfolio of non-Agency MSRs, future fair value changes in the Financing Liability - MSRs Pledged will offset changes in the fair value of the related MSRs. See Note 8 — Rights to MSRs for additional information.
Third-Party Servicer Ratings
Like other servicers, we are the subject of mortgage servicer ratings or rankings (collectively, ratings) issued and revised from time to time by rating agencies including Moody’s, S&P and Fitch. Favorable ratings from these agencies are important to the conduct of our loan servicing and lending businesses, and downgrades in these ratings could adversely impact them.businesses.


The following table summarizes our key servicer ratings by these rating agencies:
 Ocwen Loan Servicing, LLCPHH Corporation
Moody’sS&PFitch Moody’s S&P Fitch
Residential Prime ServicerSQ3-AverageRPS3-SQ3AverageRPS3
Residential Subprime ServicerSQ3- Average RPS3-SQ3Average
Residential SubprimeSpecial ServicerSQ3-AverageRSS3-SQ3AverageRPS3
Residential Second/Subordinate Lien ServicerSQ3- Average RPS3-
Residential Special Servicer SQ3-SQ3 Average RSS3-
Residential Second/Subordinate Lien ServicerSQ3-AverageRPS3-RPS3
Residential Home Equity ServicerRPS3-   RPS3-RPS3
Residential Alt-A ServicerRPS3-   RPS3-RPS3
Master ServicingServicerSQ3 Average RMS3-
Ratings Outlook (1)N/AStableStable N/A Stable Stable
       
Date of last action (1)April 24, 2017 February 26, 2018 April 25, 2017July 27, 2018October 30, 2018October 8, 2018November 1, 2018
(1)Moody’s placed the OLS servicer ratings on Watch for Downgrade on April 24, 2017.
In addition to servicer ratings, each of the rating agencies will from time to time assign an outlook (or a ratings watch such as Moody’s review status) to the rating status of a mortgage servicer. A negative outlook is generally used to indicate that a rating “may be lowered,” while a positive outlook is generally used to indicate a rating “may be raised.”
Downgrades in servicer ratings could adversely affect our ability to sell or finance servicing advances and could impair our ability to consummate future servicing transactions or adversely affect our dealings with lenders, other contractual counterparties, and regulators, including our ability to maintain our status as an approved servicer by Fannie Mae and Freddie Mac. The servicer rating requirements of Fannie Mae do not necessarily require or imply immediate action, as Fannie Mae has discretion with respect to whether we are in compliance with their requirements and what actions it deems appropriate under the circumstances if we fall below their desired servicer ratings.


The following table presents selected results of operations of our Servicing segment. The amounts presented are before the elimination of balances and transactions with our other segments:
Periods ended September 30,Three Months   Nine Months  
2018 2017 % Change 2018 2017 % Change
Periods ended March 31,Three Months  
2019 2018 % Change
Revenue                
Servicing and subservicing fees                
Residential$213,377
 $231,272
 (8)% $655,602
 $756,119
 (13)%$255,211
 $220,903
 16 %
Commercial1,050
 2,314
 (55) 4,301
 6,209
 (31)1,227
 1,745
 (30)
214,427
 233,586
 (8) 659,903
 762,328
 (13)256,438
 222,648
 15
Gain on loans held for sale, net1,334
 4,054
 (67) 7,914
 8,767
 (10)1,216
 992
 23
Other1,869
 8,905
 (79) 6,416
 31,252
 (79)
Other revenue1,620
 2,456
 (34)
Total revenue217,630
 246,545
 (12) 674,233
 802,347
 (16)259,274
 226,096
 15
     
           
Expenses     
           
MSR valuation adjustments, net108,914
 16,975
 542
Compensation and benefits32,130
 40,312
 (20) 103,365
 121,678
 (15)40,403
 37,177
 9
MSR valuation adjustments, net41,289
 33,359
 24
 91,307
 115,237
 (21)
Servicing and origination27,883
 46,684
 (40) 80,303
 110,650
 (27)24,887
 28,044
 (11)
Occupancy and equipment12,607
 10,090
 25
Professional services13,605
 14,148
 (4) 38,422
 49,076
 (22)11,423
 17,450
 (35)
Technology and communications9,850
 11,970
 (18) 30,838
 35,779
 (14)9,500
 10,940
 (13)
Occupancy and equipment8,475
 11,098
 (24) 28,335
 35,431
 (20)
Corporate overhead allocations48,845
 59,211
 (18) 145,710
 168,345
 (13)57,594
 50,403
 14
Other3,000
 1,783
 68
 4,781
 1,210
 295
Other expenses570
 16
 n/m
Total expenses185,077
 218,565
 (15) 523,061
 637,406
 (18)265,898
 171,095
 55
    

          

Other income (expense)     
           
Interest income2,242
 144
 n/m
 4,136
 406
 919
2,294
 429
 435
Interest expense(47,359) (28,568) 66
 (144,551) (159,822) (10)(54,698) (34,517) 58
Gain (loss) on sale of mortgage servicing rights, net(733) 6,543
 (111) 303
 7,863
 (96)
Other, net(602) (418) 44
 (2,392) 4,642
 (152)1,525
 (429) (455)
Total other expense, net(46,452) (22,299) 108
 (142,504) (146,911) (3)(50,879) (34,517) 47
    

          

Income before income taxes$(13,899) $5,681
 (345)% $8,668
 $18,030
 (52)%
Income (loss) before income taxes$(57,503) $20,484
 (381)%
n/m: not meaningful                


The following tables provide selected operating statistics:
At September 30,2018 2017 % Change
At March 31,2019 2018 % Change
Residential Assets Serviced          
Unpaid principal balance (UPB):          
Performing loans (1)$148,440,800
 $169,840,643
 (13)%$239,373,994
 $157,796,653
 52 %
Non-performing loans10,174,351
 14,230,148
 (29)9,763,305
 12,653,359
 (23)
Non-performing real estate2,381,323
 3,397,527
 (30)1,943,441
 2,938,864
 (34)
Total$160,996,474
 $187,468,318
 (14)%$251,080,740
 $173,388,876
 45 %
          
Conventional loans (2)$42,845,089
 $53,202,003
 (19)%$124,460,752
 $47,323,711
 163 %
Government-insured loans19,855,900
 21,727,342
 (9)28,084,833
 20,836,179
 35
Non-Agency loans98,295,485
 112,538,973
 (13)98,535,155
 105,228,986
 (6)
Total$160,996,474
 $187,468,318
 (14)%$251,080,740
 $173,388,876
 45 %
          
Percent of total UPB:          
Servicing portfolio42% 42%  %30% 42% (29)%
Subservicing portfolio1
 2
 (50)20
 1
 n/m
NRZ (3)57
 56
 2
50
 57
 (12)
Non-performing residential assets serviced8
 9
 (11)5
 9
 (44)
          
Number:          
Performing loans (1)1,045,029
 1,178,537
 (11)%1,475,824
 1,107,498
 33 %
Non-performing loans49,982
 72,213
 (31)49,199
 63,838
 (23)
Non-performing real estate11,811
 16,803
 (30)9,328
 14,576
 (36)
Total1,106,822
 1,267,553
 (13)%1,534,351
 1,185,912
 29 %
          
Conventional loans (2)262,968
 317,588
 (17)%664,937
 288,316
 131 %
Government-insured loans145,233
 159,439
 (9)183,757
 153,067
 20
Non-Agency loans698,621
 790,526
 (12)685,657
 744,529
 (8)
Total1,106,822
 1,267,553
 (13)%1,534,351
 1,185,912
 29 %
          
Percent of total number:          
Servicing portfolio40% 40%  %31% 40% (23)%
Subservicing portfolio1
 2
 (50)9
 2
 350
NRZ (3)59
 58
 2
60
 58
 3
Non-performing residential assets serviced6
 7
 (14)4
 7
 (43)
     












Three Months   Nine Months  Three Months   
Periods ended September 30,2018 2017 % Change 2018 2017 % Change
Periods ended March 31,2019 2018 % Change 
Residential Assets Serviced                 
Average UPB:                 
Servicing portfolio$69,502,586
 $79,836,441
 (13)% $71,985,417
 $82,257,200
 (12)%$73,322,765
 $74,448,687
 (2)% 
Subservicing portfolio1,498,324
 3,672,537
 (59) 1,655,913
 4,018,896
 (59)51,996,682
 1,865,467
 n/m
 
NRZ (3)93,097,665
 107,589,331
 (13) 96,575,894
 112,279,580
 (14)128,340,739
 100,053,876
 28
 
Total$164,098,575
 $191,098,309
 (14)% $170,217,224
 $198,555,676
 (14)%$253,660,186
 $176,368,030
 44 % 
                 
Prepayment speed (average CPR)14% 15% (7)% 14% 15% (7)%12% 13% (8)% 
% Voluntary82
 82
 
 82
 81
 1
78
 82
 (5) 
% Involuntary18
 18
 
 18
 19
 (5)22
 18
 22
 
% CPR due to principal modification1
 1
 
 1
 1
 
1
 1
 
 
                 
Average number:    

          

 
Servicing portfolio447,598
 510,455
 (12)% 463,533
 524,337
 (12)%462,438
 479,223
 (4)% 
Subservicing portfolio15,039
 27,994
 (46) 16,737
 29,774
 (44)148,794
 18,922
 686
 
NRZ (3)663,587
 750,078
 (12) 684,769
 777,821
 (12)937,414
 705,791
 33
 
1,126,224
 1,288,527
 (13)% 1,165,039
 1,331,932
 (13)%1,548,646
 1,203,936
 29 % 
                 
Residential Servicing and Subservicing Fees                 
Loan servicing and subservicing fees:                 
Servicing$52,541
 $62,465
 (16)% $166,700
 $195,683
 (15)%$52,515
 $58,691
 (11)% 
Subservicing657
 1,760
 (63) 2,443
 5,792
 (58)6,207
 914
 579
 
NRZ120,593
 129,228
 (7) 374,322
 420,151
 (11)155,847
 127,017
 23
 
173,791
 193,453
 (10) 543,465
 621,626
 (13)214,569
 186,622
 15
 
Late charges14,773
 14,878
 (1) 44,516
 47,120
 (6)15,338
 14,508
 6
 
Custodial accounts (float earnings)10,351
 7,380
 40
 26,156
 18,027
 45
11,909
 7,231
 65
 
Loan collection fees4,907
 5,654
 (13) 14,666
 17,889
 (18)4,262
 5,002
 (15) 
HAMP fees3,365
 6,202
 (46) 11,622
 37,662
 (69)1,777
 4,104
 (57) 
Other6,190
 3,705
 67
 15,177
 13,795
 10
7,356
 3,436
 114
 
$213,377
 $231,272
 (8)% $655,602
 $756,119
 (13)%$255,211
 $220,903
 16 % 
                 


Three Months   Nine Months  Three Months   
Periods ended September 30,2018 2017 % Change 2018 2017 % Change
Periods ended March 31,2019 2018 % Change 
Interest Expense on NRZ Financing Liability (4)                 
Servicing fees collected on behalf of NRZ$120,593
 $129,228
 (7)% $374,322
 $420,151
 (11)%$155,847
 $127,017
 23 % 
Less: Subservicing fee retained by Ocwen33,335
 68,536
 (51) 101,997
 226,483
 (55)37,407
 34,217
 9
 
Net servicing fees remitted to NRZ87,258
 60,692
 44
 272,325
 193,668
 41
118,440
 92,800
 28
 
      
Less: Reduction (increase) in financing liability          

      
Changes in fair value                 
Original Rights to MSRs Agreements4,844
 (9,854) (149) (3,938) (9,854) (60)121
 116
 4
 
2017 Agreements and New RMSR Agreements(2,163) 36,878
 (106) 15,261
 36,878
 (59)(6,980) 16,596
 (142) 
Runoff, settlements and other    

     

PHH MSR Agreements33,096
 
 n/m
 
26,237
 16,712
 57
 
Runoff and settlements:    

 
Original Rights to MSRs Agreements14,095
 19,003
 (26) 45,455
 52,196
 (13)9,035
 18,852
 (52) 
2017 Agreements and New RMSR Agreements33,765
 767
 n/m
 104,291
 767
 n/m
23,320
 35,695
 (35) 
PHH MSR Agreements17,774
 
 n/m
 
50,129
 54,547
 (8) 
      
Other(1,882) (1,509) 25
 
      
$36,717
 $13,898
 164 % $111,256
 $113,681
 (2)%$43,956
 $23,050
 91 % 
                 
Number of Completed Modifications                 
HAMP316
 620
 (49)% 987
 12,249
 (92)%253
 357
 (29)% 
Non-HAMP8,863
 5,924
 50
 30,542
 23,719
 29
8,032
 11,241
 (29) 
Total9,179
 6,544
 40 % 31,529
 35,968
 (12)%8,285
 11,598
 (29)% 
                 
Financing Costs                 
Average balance of advances and match funded advances$1,145,026
 $1,441,798
 (21)% $1,227,819
 $1,544,824
 (21)%$1,147,164
 $1,316,240
 (13)% 
Average borrowings          

      
Match funded liabilities702,679
 1,046,772
 (33) 753,805
 1,146,096
 (34)717,652
 813,977
 (12) 
Financing liabilities729,049
 525,806
 39
 760,491
 546,324
 39
1,047,631
 785,721
 33
 
Other secured borrowings1,753
 17,711
 (90) 2,404
 21,999
 (89)28,401
 5,500
 416
 
Interest expense on borrowings          

      
Match funded liabilities7,229
 11,196
 (35) 23,323
 36,015
 (35)7,652
 8,380
 (9) 
Financing liabilities38,259
 15,317
 150
 115,625
 118,579
 (2)45,024
 24,281
 85
 
Other secured borrowings244
 513
 (52) 1,144
 1,371
 (17)646
 478
 35
 
Effective average interest rate    

     

    

 
Match funded liabilities4.12% 4.28% (4) 4.13% 4.19% (1)4.27% 4.12% 4
 
Financing liabilities (4)20.99
 11.65
 80
 20.27
 28.94
 (30)17.19
 12.36
 39
 
Other secured borrowings55.68
 11.59
 380
 63.45
 8.31
 664
9.10
 34.76
 (74) 
Facility costs included in interest expense$1,183
 $2,305
 (49) $4,185
 $5,724
 (27)$1,283
 $1,572
 (18) 
Average 1ML2.11% 1.23% 72
 1.91% 1.02% 87
2.49% 1.80% 38
 
                 


Three Months   Nine Months  Three Months   
Periods ended September 30,2018 2017 % Change 2018 2017 % Change
Periods ended March 31,2019 2018 % Change 
Average Employment                 
India and other3,981
 4,927
 (19)% 4,192
 5,251
 (20)%3,675
 4,405
 (17)% 
U.S.938
 1,173
 (20) 1,008
 1,215
 (17)1,517
 1,068
 42
 
Total4,919
 6,100
 (19)% 5,200
 6,466
 (20)%5,192
 5,473
 (5)% 
                 
Collections on loans serviced for others$7,830,901
 $9,196,616
 (15)% $23,746,463
 $28,063,649
 (15)%$9,185,311
 $7,796,201
 18 % 
n/m: not meaningful                 
(1)Performing loans include those loans that are current (less than 90 days past due) and those loans for which borrowers are making scheduled payments under loan modification, forbearance or bankruptcy plans. We consider all other loans to be non-performing.
(2)Conventional loans include 119,974107,954 and 144,461132,285 prime loans with a UPB of $20.6$18.3 billion and $25.7$23.1 billion at September 30,March 31, 2019 and March 31, 2018, and September 30, 2017, respectively, which we service or subservice.
(3)Loans serviced by Ocwen for which the Rightsor subserviced pursuant to MSRs have been sold to NRZ, including loans that have been converted to fully-owned MSRs.our agreements with NRZ.
(4)The effective average interest rate on the financing liability that we recognized in connection with the sales of Rights to MSRs to NRZ is 22.41%18.43% and 12.79%13.11% for the three months ended September 30,March 31, 2019 and 2018, and 2017, respectively, and 21.72% and 33.58% for the nine months ended September 30, 2018 and 2017, respectively.
The following table provides information regarding the changes in our portfolio of residential assets serviced or subserviced:
Amount of UPB CountAmount of UPB Count
2018 2017 2018 20172019 2018 2019 2018
Portfolio at January 1$179,352,554
 $209,092,130
 1,221,695
 1,393,766
$256,000,490
 $179,352,554
 1,562,238
 1,221,695
Additions546,619
 1,403,213
 2,694
 6,675
Additions (1)5,387,517
 546,619
 18,430
 2,694
Sales(3,292) (52,162) (39) (260)(78,061) (3,292) (723) (39)
Servicing transfers(302,120) (220,169) (1,840) (1,253)(1,157,156) (302,120) (5,103) (1,840)
Runoff(6,204,885) (7,853,998) (36,598) (44,972)(9,072,050) (6,204,885) (40,491) (36,598)
Portfolio at March 31$173,388,876
 $202,369,014
 1,185,912
 1,353,956
$251,080,740
 $173,388,876
 1,534,351
 1,185,912
Additions655,943
 1,152,541
 2,906
 5,434
Sales(6,459) (82,571) (43) (410)
Servicing transfers(218,871) (484,530) (2,467) (2,015)
Runoff(6,692,475) (8,156,030) (40,219) (46,855)
Portfolio at June 30$167,127,014
 $194,798,424
 1,146,089
 1,310,110
Additions641,286
 731,276
 2,808
 3,171
Sales(572,129) (28,825) (3,228) (221)
Servicing transfers(31,375) (212,908) (3,465) (1,332)
Runoff(6,168,322) (7,819,649) (35,382) (44,175)
Portfolio at September 30$160,996,474
 $187,468,318
 1,106,822
 1,267,553
(1)On February 28, 2019, we acquired Agency MSRs on portfolios consisting of 9,532 loans with a UPB of $2.3 billion. These loans are scheduled to transfer onto the Black Knight MSP servicing system on July 1, 2019. Because we have legal title to the MSRs as of March 31, 2019, the UPB and count of the loans are included in our reported portfolio at such date. The seller continues to subservice the loans on an interim basis between the transaction closing date and the servicing transfer date.
The key drivers of our servicing segment operating results for the three and nine months ended September 30, 2018,first quarter of 2019, as compared to the same periodsfirst quarter of 2017,2018, are the PHH acquisition and related integration, portfolio runoff and the effects of cost improvements achieved in aligning our servicing operations more appropriately to the size of our servicing portfolioportfolio. Until we have completed the Black Knight MSP conversion, we are maintaining the infrastructure and expirationrelated costs of two servicing platforms, including certain corporate functions. The Black Knight MSP conversion is expected to be completed in the HAMP modification program on December 31, 2016. Borrowers who had requested assistance orsecond quarter of 2019. Once the conversion is complete and all post-conversion support and validation is finalized, we expect expense reductions in connection with the integration to whom an offer of assistance had been extended as of that date had until September 30, 2017 to finalize their modification. We continue to earn HAMP success fees for HAMP modifications that remain less than 90 days delinquent at the first, second and third year anniversary of the start of the trial modification.


accelerate.
Three Months Ended September 30,March 31, 2019 versus 2018 versus 2017
Servicing and subservicing fee revenue declinedincreased by $19.2$33.8 million, or 8%, compared to the third quarter of 2017 as the average UPB and loan count in our residential portfolio declined by 14% and 13%, respectively, due to portfolio runoff. Total completed loan modifications increased 40% as compared to the third quarter of 2017, despite a 49% decline in HAMP modifications, due to an increase in non-HAMP modifications. Revenue recognized in connection with loan modifications was $14.4 million and $14.5 million for the third quarter of 2018 and 2017, respectively.
Other revenue declined $7.0 million, or 79%, due to a $7.0 million decline in REO referral commissions primarily due to the transfer of the rights to such commissions to NRZ effective with the New RMSR Agreements.
MSR valuation adjustments, net, increased $7.9 million, or 24%, compared to the third quarter of 2017 primarily due to higher interest rates in the third quarter of 2018 and a resulting increase in advance funding costs related to our non-Agency MSRs, with no offsetting favorable impact to our Agency MSRs based on our third quarter benchmarking review. MSR valuation adjustments for the third quarter of 2017 include the impact of a favorable benchmarking update to modeled losses on certain financed FHA and VA MSRs.
Expenses, excluding MSR valuation adjustments, net, were $41.4 million, or 22%, lower as compared to the third quarter of 2017.
Compensation and benefits, Occupancy and equipment, and Technology and communications expenses declined principally as a result of headcount reductions and other initiatives aimed at reducing the costs of our servicing operations to more appropriately align with the declining size of our servicing portfolio. Total average headcount of the servicing segment decreased 19% as compared to the third quarter of 2017, which drove an $8.2 million, or 20%, decline in Compensation and benefits expense. Corporate overhead allocations declined $10.4 million due to corporate headcount reductions and other actions we have taken to reduce costs.
Servicing and origination expense declined $18.8 million, or 40%15%, as compared to the thirdfirst quarter of 2017 primarily2018, due to a $15.0 million decrease in government-insured claim loss provisions in connection with reinstated or modified loans and a $4.5 million reduction in losses related to non-recoverable advances and receivables.
Interest expense increased by $18.8 million, or 66%, compared to the third quarter of 2017. The $22.8 million increase in interest expense on the fair value elected NRZ financing liabilities was partially offset by a $4.0 million decrease in interest on match funded liabilities, consistent withportfolio resulting from the decline in servicing advances.
The increase in interest expense on the NRZ financing liabilities is primarily the resultacquisition of the $37.6 million favorable fair value adjustment recorded in the third quarter of 2017 in connection with the $54.6 million lump sum payment we received from NRZ on execution of the 2017 Agreements on July 23, 2017,PHH, offset in part by portfolio runoff of the NRZ servicing portfolio.
Nine Months Ended September 30, 2018 versus 2017
and a decline in completed modifications. Servicing and subservicing fee revenue declined by $102.4earned on the acquired PHH portfolio was $66.4 million or 13%, asduring the average UPB and loan count in our residential servicingthree months ended March 31, 2019. Servicing and subservicing fee revenue, excluding revenue on the acquired PHH portfolio, declined by 14% and 13%15%, respectively, duein line with the 15% decline in the Ocwen portfolio UPB from March 31, 2018 to portfolio runoff.March 31, 2019. Revenue recognized in connection with loan modifications declined 40%28% to $47.1$11.6 million for the nine months ended September 30, 2018first quarter of 2019 as compared to $78.8$16.1 million forin the same period in 2017first quarter of 2018. Total completed loan modifications decreased 29% as compared to the first quarter of 2018, due primarily to the expiration of the HAMP program on December 31, 2016 which resulted in a 92% decline in completed HAMP modifications.
Other revenue declined $24.8 million, or 79%, due to a $24.7 million decline in REO referral commissions primarilygovernment sponsored modification programs and fewer available modification opportunities due to the transfer of the rights to such commissions to NRZ effective with the New RMSR Agreements.reduction in non-performing loans in our servicing portfolio.
MSR valuation adjustments, net, decreased $23.9increased $91.9 million, or 21%542%, as compared to the nine months ended Septemberfirst quarter of 2018, primarily due to portfolio runoff and the 30 2017 primarily driven by abasis-point decline in the 10-year swap rate in the first quarter of 2019, as compared to the 38 basis-point increase in the first quarter of 2018. The increase in MSR valuation adjustments, net, favorableincludes $100.3 million due to


runoff and the impact of higherchanges in interest rates withon the favorable impactvalue of slower projectedour Agency prepayment speedsMSR portfolio. The acquired PHH MSR portfolio is primarily Agency MSRs that are more than offsettingsensitive to interest rates. Fair value adjustments to our MSRs are offset, in part, by fair value adjustments related to the unfavorable impactNRZ financing liabilities, which are recorded in interest expense.
Excluding MSR valuation adjustments, net, total expenses increased $2.9 million, or 2%, as compared to the first quarter of higher non-Agency advance funding costs, and a favorable impact2018. Servicing segment expenses for the first quarter of slower actual runoff in the non-Agency MSRs in 2018.
Expenses,2019, excluding MSR valuation adjustments, net, were $90.4includes $37.8 million of expenses attributable to PHH.
Compensation and benefits expense increased $3.2 million, or 17%9%, lower as compared to the nine months ended September 30, 2017.
Declinesfirst quarter of 2018, due to PHH compensation and benefits expense of $10.8 million. Partially offsetting the PHH costs is a $7.5 million decline in Compensation and benefits expense versus the first quarter of 2018, reflecting the results of our efforts to re-engineer our cost structure and align headcount in our servicing operations with the size of our servicing portfolio. Average servicing headcount decreased 5% compared to the first quarter of 2018 despite the increase in headcount attributable to the acquisition of PHH, which consisted of 628 U.S. employees at March 31, 2019.
Servicing and origination expense declined $3.2 million, or 11%, as compared to the first quarter of 2018, primarily due to a $4.3 million decrease in government-insured claim loss provisions on reinstated or modified loans in line with a decline in the volume of claims and a $2.9 million decrease in provisions for non-recoverable servicing advances and receivables. Government-insured claim loss provisions are generally offset by changes in the fair value of the corresponding MSRs, which are recorded in MSR valuation adjustments, net. PHH incurred Servicing and origination expenses of $5.8 million during the first quarter of 2019.
Occupancy and equipment and Technology and communications expenses reflect a 20% reduction in average servicing headcount and the effects of other cost improvements. Compensation and benefits expense declined $18.3increased $2.5 million, or 15%. Corporate overhead allocations declined $22.6 million25%, as compared to the first quarter of 2018, due to headcount reductions and other actions we have taken to reduce corporate expenses.PHH expense of $3.0 million.
The $10.7 million, or 22% decline in Professional services expense isdeclined $6.0 million, or 35%, as compared to the first quarter of 2018, primarily due to an $8.2a $5.9 million decline in legal expenses andprovisions for probable losses in connection with litigation, offset by a $1.7$1.5 million reductionincrease in fees incurred in connection with the conversion of NRZ’s Rights to MSRs to fully-owned MSRs. PHH incurred $2.4 million of Professional services expense during the first quarter of 2019. The fees incurred in connection with the MSR conversions are primarily legal fees of our counsel and the fees of counsel of counterparties that we are required to pay. NRZ is currently responsible for paying 50% of the costs that are incurred in connection with the MSR conversions. We do not expect to incur significant costs in connection with the MSR conversions in the future.


ServicingTechnology and originationcommunication expense declined $30.3$1.4 million, or 27%13%, as compared to the nine months ended September 30, 2017first quarter of 2018. The $2.5 million increase due to PHH Technology and communication expense was more than offset by the results of our cost reduction efforts which included bringing technology services in-house.
Corporate overhead allocations increased $7.2 million, as compared to the first quarter of 2018, primarily due to PHH overhead expense allocations of $10.3 million.
Interest expense increased by $20.2 million, or 58%, as compared to the first quarter of 2018, primarily due to a $22.6$20.9 million decreaseincrease in government-insured claim loss provisions due to additional reserves recorded in the prior year on reinstated or modified loans along with a decline in the volume of claims and a $5.9 million reduction in losses related to non-recoverable advances and receivables.
Interest expense declined by $15.3 million, or 10%, compared to the nine months ended September 30, 2017 primarily due to a $12.7 million decrease in interest on match funded liabilities, consistent with the decline in servicing advances. Interest expense on the NRZ financing liabilities. Changes in the fair value electedof the NRZ financing liabilities declined $2.4 million.offset, to a large extent, changes in the fair value of our MSRs which are recorded in MSR valuation adjustments, net.
The declinenet increase in interest expense related toon the NRZ financing liabilities was due to a $37.7 million increase and a $16.8 million decrease under the Ocwen and PHH agreements, respectively. The primary components driving the increase in interest expense under the Ocwen agreements are changes in the fair value of the NRZ financing liability related to the 2017 and New RMSR Agreements and runoff of the NRZ servicing portfolio offset byunderlying MSRs. In the first quarter of 2018, a $15.7 million reduction in net favorable fair value adjustmentsadjustment reduced the Ocwen NRZ financing liabilities, and interest expense, by $16.6 million, driven by the initial fair value gain attributable to the $279.6 million lump-sum cash payment received in connection with the New RMSR Agreements. This compares to a $7.0 million unfavorable fair value adjustment in the first quarter of 2019 in connection with changes in estimated cash flows. Runoff attributed to the Original Rights to MSRs Agreements declined to $9.0 million in the first quarter of 2019 as compared to $18.9 million in the nine months ended September 30, 2017. Interest expense for the thirdfirst quarter of 2017 includes2018. The MSRs underlying the $37.6Ocwen agreements are seasoned non-Agency mortgage loans and changes in interest rates do not have any significant impact on prepayments. The MSRs underlying the PHH agreements are Agency mortgage loans and as a result, both their fair value and runoff are highly sensitive to changes in interest rates. In the first quarter of 2019, a $33.1 million favorable fair value adjustment onreduced the NRZ financing liability, recognized in connection withand interest expense, offsetting the transfer of MSRs, as discussed above, while the first quarter of 2018 includes a $16.6 million favorableunfavorable fair value adjustment related to the $279.6 million lump-sum upfront payment we received in January 2018 in accordance with the terms of the New RMSR Agreements.underlying MSRs. Runoff of $17.8 million further reduced interest expense under the PHH agreements.
Lending
Our lending business is focused onWe originate and purchase conventional and government-insured forward mortgage loans through our retail forward lending channel, primarily through retail lending recapture, and on our reverse mortgage business.
Givenoperations. Since the 2017 strategic shift in our forward lending activities, our efforts arehave principally focused on targeting existing Ocwen customers by offering them competitive mortgage refinance opportunities (i.e., portfolio recapture), where


permitted by the governing servicing and pooling agreement. In doing so, we generate revenues for our forward lending business and protect the servicing portfolio by retaining these customers. We expect to re-enter the correspondent channel in the second quarter of 2019 to drive higher loan production.
Under the terms of the 2017 Agreements and New RMSR Agreements,our agreements with NRZ, to the extent we refinance a loan underlying the MSRs subject to these agreements, we are obligated to transfer such recaptured MSR to NRZ under the terms of a separate subservicing agreement. Effective June 1, 2019, we will no longer perform any portfolio recapture on behalf of NRZ. We expect this change will not have a material negative impact on pre-tax earnings after associated direct cost reductions and factoring in additional marketing opportunities to customers obtained through acquiring MSRs.
We originate and purchase reverse mortgages through our reverse lending operations under the guidelines of the HECM reverse mortgage insurance program of HUD. Loans originated under this program are generally guaranteed by the FHA, which provides investors with protection against risk of borrower default. We retain the servicing rights to reverse loans securitized through the Ginnie Mae HMBS program. We have originated HECM loans under which the borrowers have additional borrowing capacity of $1.5 billion at March 31, 2019. These draws are funded by the servicer and can be subsequently securitized or sold (Future Value). We do not incur any substantive underwriting, marketing or compensation costs in connection with any future draws, although we must maintain sufficient capital resources and available borrowing capacity to ensure that we are able to fund these future draws. At March 31, 2019, unrecognized Future Value related to future draw commitments on loans purchased or originated prior to January 1, 2019 is estimated to be $64.1 million (versus $68.1 million at December 31, 2018) and will be recognized over time as future draws are securitized or sold. Effective for loans purchased or originated after December 31, 2018, we elected to fair value future draw commitments.
On February 28, 2019, we merged Homeward Residential Inc. into PMC with PMC being the surviving entity. All of our forward lending purchase and origination activities are conducted under the PHH brand effective April 1, 2019.


The following table presents the results of operations of our Lending segment. The amounts presented are before the elimination of balances and transactions with our other segments:
Periods ended September 30,Three Months   Nine Months  
2018 2017 % Change 2018 2017 % Change
Periods ended March 31,Three Months  
2019 2018 % Change
Revenue                
Gain on loans held for sale, net                
Forward loans$6,954
 $10,268
 (32)% $20,802
 $30,889
 (33)%$7,687
 $7,933
 (3)%
Reverse loans8,654
 11,454
 (24) 32,419
 37,182
 (13)8,683
 10,875
 (20)
15,608
 21,722
 (28) 53,221
 68,071
 (22)16,370
 18,808
 (13)
Other1,309
 10,213
 (87) 11,895
 27,386
 (57)
Other revenue, net24,721
 10,387
 138
Total revenue16,917
 31,935
 (47) 65,116
 95,457
 (32)41,091
 29,195
 41
 
      
     
    
Expenses                
Compensation and benefits9,959
 18,666
 (47) 32,138
 57,657
 (44)12,442
 11,955
 4
Servicing and origination3,606
 4,583
 (21) 11,302
 13,669
 (17)3,861
 4,045
 (5)
Occupancy and equipment1,361
 1,120
 22
 3,773
 3,817
 (1)1,855
 805
 130
Technology and communications519
 652
 (20) 1,355
 2,001
 (32)681
 397
 72
Professional services308
 1,124
 (73) 1,003
 2,107
 (52)345
 365
 (5)
MSR valuation adjustments, net159
 67
 137
 388
 209
 86
84
 154
 (45)
Corporate overhead allocations935
 960
 (3) 2,554
 2,861
 (11)1,684
 1,014
 66
Other2,107
 11,240
 (81) 4,523
 18,307
 (75)
Other expenses379
 1,561
 (76)
Total expenses18,954
 38,412
 (51) 57,036
 100,628
 (43)21,331
 20,296
 5
                
Other income (expense)                
Interest income1,255
 2,857
 (56) 4,107
 8,612
 (52)1,549
 1,492
 4
Interest expense(1,437) (4,504) (68) (4,855) (11,171) (57)(1,668) (1,946) (14)
Other, net154
 555
 (72) 774
 658
 18
219
 325
 (33)
Total other income (expense), net(28) (1,092) (97) 26
 (1,901) (101)100
 (129) (178)
                
Income (loss) before income taxes$(2,065) $(7,569) (73)% $8,106
 $(7,072) (215)%
Income before income taxes$19,860
 $8,770
 126 %
n/m: not meaningful                


The following table provides selected operating statistics for our Lending segment:
September 30,  March 31,  
2018 2017 % Change2019 2018 % Change
Short-term loan funding commitments          
Forward loans$91,134
 $189,501
 (52)%$97,625
 $110,908
 (12)%
Reverse loans21,312
 17,290
 23
20,145
 17,892
 13
          
Future draw commitment (UPB) (1)1,460,642
 1,363,300
 7 %
Future Value (1) (2)64,076
 81,087
 (21)%
          
Future Value (2)69,250
 68,429
 1 %
Future draw commitment (UPB) (3)1,487,561
 1,442,916
 3 %
Periods ended September 30,Three Months Nine Months
2018 2017 % Change 2018 2017 % Change
Periods ended March 31,Three Months
2019 2018 % Change
Loan Production by Channel                
Forward loans                
Correspondent$
 $16,086
 (100)% $408
 $472,890
 (100)%$
 $408
 (100)%
Wholesale
 296,869
 (100) 1,750
 1,014,318
 (100)
 1,750
 (100)
Retail172,302
 228,246
 (25) 602,338
 594,022
 1
211,247
 213,605
 (1)
$172,302
 $541,201
 (68)% $604,496
 $2,081,230
 (71)%$211,247
 $215,763
 (2)%
                
% HARP production6% 9% (33)% 8% 7% 14 %2% 10% (80)%
% Purchase production
 32
 (100) 
 36
 (100)1
 
 n/m
% Refinance production100
 68
 47
 100
 64
 56
99
 100
 (1)

 
 
      
 
 
Reverse loans                
Correspondent$94,631
 $86,133
 10 % $278,681
 $395,372
 (30)%$88,585
 $91,855
 (4)%
Wholesale38,414
 101,728
 (62) 136,086
 267,681
 (49)42,311
 53,052
 (20)
Retail14,471
 39,947
 (64) 50,153
 113,279
 (56)10,396
 18,946
 (45)
$147,516
 $227,808
 (35)% $464,920
 $776,332
 (40)%$141,292
 $163,853
 (14)%
                
Average Employment                
U.S.363
 711
 (49)% 390
 745
 (48)%500
 429
 17 %
India and other125
 252
 (50) 128
 258
 (50)131
 136
 (4)
Total488
 963
 (49)% 518
 1,003
 (48)%631
 565
 12 %
(1)We do not incur any substantive underwriting, marketing or compensation costs in connection with any future draws. We recognize this Future Value over time as future draws are securitized or sold.
(2)Future Value represents the net present value of estimated future cash flows from customer draws of the loans and projected performance assumptions based on historical experience and industry benchmarks discounted at 12%. related to HECM loans originated prior to January 1, 2019. We recognize this Future Value over time as future draws are securitized or sold.
(2)Excludes the fair value of future draw commitments related to HECM loans purchased or originated after December 31, 2018 that we elected to carry at fair value.
(3)Includes all future draw commitments.
Our Lending segment results for the three and nine months ended September 30, 2018,first quarter of 2019, as compared to the same periodsfirst quarter of 2017,2018, were primarily driven by our strategic decision to exit the forward lending correspondent and wholesale channels, rising interest ratesacquisition of PHH and reverse lending HECM program and market changes and the related impacts on loan production, revenue and expenses. Average headcount decreased in line with lower production and the focus on our retail channel, resulting in lower Compensation and benefits expense. Rising interest rates in 2018 have negatively impacted our forward retail business with industry refinance volumes down 32% for the three months ended September 30, 2018 compared to the three months ended September 30, 2017 according to the Fannie Mae Housing Forecast Report. Changes to the FHA HECM program for originations after October 1, 2017 have negatively impacted industry, and Ocwen, originations. According to the HUD HECM Endorsement Summary Report, industry endorsements, or the number of new HECM loans insured by the FHA during the reporting period, totaled 8,9858,224 and 34,341, and 13,773 and 42,868,15,814, for the three and nine months ended September 30,March 31, 2019 and 2018,


and 2017, respectively. This represents respectively, representing a decline of 35% and 20% for the three and nine months ended September 30, 2018, respectively, as compared to the same periods of 2017.48%.
Three Months Ended September 30,March 31, 2019 versus 2018 versus 2017
Total revenue decreased by $15.0increased $11.9 million, or 47%41%, in the third quarter of 2018 on a $449.2 million, or 58%, decrease in total loan production. Our exit from the forward lending correspondent and wholesale channels, while resulting in a 68% decline in forward loan production as compared to the thirdfirst quarter of 2017, only resulted2018, primarily due to $14.5 million of favorable fair value adjustments on our HECM reverse mortgage loans and the related HMBS financing liability, which is


recorded in Other revenue. The favorable fair value adjustments include $2.9 million in connection with the fair value election for future draw commitments on HECM reverse mortgage loans purchased or originated after December 31, 2018 and $11.5 million driven by an update of the financing assumption for active HECM reverse mortgage loan repurchases in connection with our HMBS Issuer obligations. As these repurchases have become more prevalent, a more liquid market for financing has developed, resulting in a $3.3 million, or 32%, reductionlower financing cost assumption. Lower interest rates generally result in gainfavorable net fair value impacts on our HECM reverse mortgage loans and the related HMBS financing liability and higher interest rates generally result in unfavorable net fair value impacts.
Gain on loans held for sale, because margins are generallynet, declined $2.4 million, or 13%, as compared to the first quarter of 2018, as total loan production decreased $27.1 million, or 7% driven primarily by lower volume in these channels. In our reverse lending business,business. Reverse lending gain on loans held for sale declined $2.8by $2.2 million, or 24%, as total loan production declined 35% driven in part by the HECM program changes and offset in part by improved margins. Other revenue decreased primarily because of a $7.1 million decrease in the excess of changes in the fair value of our HECM reverse mortgage loans over changes in the fair value of the HMBS financing liability. Rising interest rates reduce the average life of our HECM reverse mortgage loans as ARM borrowers reach their maximum loan amount faster, reducing projected service fees, net of subservicing fees, and available future draws, and accelerating loan resolutions. Origination fees declined due to lower lending segment volumes.
Total expenses decreased $19.5 million, or 51%, as compared to the third quarter of 2017. Compensation and benefits expense decreased $8.7 million, or 47%20%, due to a 14% decline in loan production, which was lower across all channels, and lower overall margin. Our volume decline for the three months ended March 31, 2019 versus the same period in 2018 was less than the decline in industry endorsements for the comparable periods due to our efforts to re-start purchases with former customers and increase wallet share with existing customers in our wholesale, correspondent and closed whole-loan purchase channels. The reduction in headcount and a decline in commissions on lower forward and reverse lending origination volume. Total average headcount of the Lending segment decreased 49% as comparedmargin was largely attributable to the third quarter of 2017, reflecting the strategic shiftvolume in our forward lending activitieswholesale, correspondent and lower originationclosed whole-loan purchase channels increasing to 93% of our total volume in the reverse lending channels. Other expenses are $9.1 million lower in the third quarter of 2018 primarily because of a $6.8 million charge we recognized in the third quarter of 2017 to write-off the carrying value of internally-developed Loan Operating System (LOS) software used in our wholesale forward lending business. In addition, advertising expense declined by $1.8 million.
Interest income and expense both declined in the third quarter of 2018, consistent with lower origination volume.
Nine Months Ended September 30, 2018three months ended March 31, 2019 versus 2017
Total revenue88% for the nine months ended September 30, 2018 decreased $30.3same period in 2018. The $0.2 million, or 32%3%, as total loan production dropped $1.8 billion, or 63%, driven primarily by our exit from the forward lending correspondent and wholesale channels. The resulting $10.1 million, or 33%, declinereduction in forward lending gain on loans held for sale was offsetdue to a 2% decline in part by slightly higherloan production and marginsslightly lower margin in our retail channel. Reverse lending gain on loans held for sale declined by $4.8
Total expenses increased $1.0 million, or 13%5%, as compared to the first quarter of 2018, due to PHH total expenses of $8.3 million. The majority of expenses are variable, and as a 40% decline in loan production which was lower across all channels, offset in large part by higher margins. Other revenue declined due to a $10.6 million reduction in the net change in the fair values of HECM reverse mortgage loans andresult, as origination volume declines so do the related HMBS financing liability driven by higher interest rates, as disclosed above, and due to a decline in origination fees on lower lending segment volumes.
Total expenses for the nine months ended September 30, 2018 decreased $43.6 million, or 43%. The $25.5 million, or 44% decreaseexpenses. Examples include commissions, recorded in Compensation and benefits expense, is due to a 48% decrease in headcount and a decline in commissions resulting from the reduction in lending segment production. The $13.8 million declineadvertising expense, recorded in Other expenses is primarily attributable to the $6.8 million write-off in the third quarter of 2017 of the LOS software used in our wholesale forward lending business, a $4.6 million decline in advertising expense and a $1.3 million decline in the provision for indemnification.
The decline in interest income and expenseexpenses. Total average headcount increased 12% as compared to the nine months ended September 30, 2017 is primarilyfirst quarter of 2018, reflecting the resultincrease due to the acquisition of PHH offset by reductions driven by lower origination volume in the overall decline in loan production.reverse lending channels.
Corporate Items and Other
Corporate Items and Other includes revenues and expenses of corporate support services, CRL, ACSdiscontinued operations and inactive entities, and our other business activities that are currently individually insignificant, revenues and expenses that are not directly related to other reportable segments, interest income on short-term investments of cash and interest expense on corporate debtdebt. Interest expense on direct asset financings are recorded in the respective Servicing and certain corporate expenses.Lending segments, while interest expense on the SSTL and the Senior Notes is recorded in Corporate Items and Other and is not allocated. Our cash balances are included in Corporate Items and Other.
Corporate support services include finance, facilities, human resources, internal audit, legal, risk and compliance and technology functions. Corporate support services costs, specifically compensation and benefits and professional services expense, have been, and continue to be, significantly impacted by regulatory actions against us and by significant litigation matters. As part of our drive to return to profitability as soon as possible, we will seek to reduce our corporate support services expenses while complying with our legal and regulatory obligations. We anticipate that our ability to return to sustainable profitability will be significantly impacted by the degree to which we can reduce these costs going forward. Corporate Items and Other also includes severance, retention, facility-related and other expenses incurred in the first quarter of 2019 related to our re-engineering plan.
CRL, our wholly-owned captive reinsurance subsidiary, provides re-insurance related to coverage on REO properties owned or serviced by us. CRL assumes a quota share of REO insurance coverage written by a third-party insurer under a blanket policy issued to OLS. The underlying REO policy provides coverage for direct physical loss on commercial and residential properties, subject to certain limitations. Under the terms of the reinsurance agreement, CRL assumes a 40% share of all related losses and loss adjustment expenses incurred by the third-party insurer. The reinsurance agreement excludes properties located in the State of New York and has an expiration date of December 31, 2020, although it may be terminated by either party at any time with thirty days’ advance written notice.
Certain expenses incurred by corporate support services are allocated to the Servicing and Lending segments.


The following table presents selected results of operations of Corporate Items and Other. The amounts presented are before the elimination of balances and transactions with our other segments:
Periods ended September 30,Three Months   Nine Months  
2018 2017 % Change 2018 2017 % Change
Periods ended March 31,Three Months  
2019 2018 % Change
Revenue    

     

    

Premiums (CRL)$3,884
 $5,455
 (29)% $12,795
 $17,827
 (28)%$3,411
 $4,604
 (26)%
Other(153) 707
 (122) (28) 2,175
 (101)
Other revenue112
 362
 (69)
Total revenue3,731
 6,162
 (39) 12,767
 20,002
 (36)3,523
 4,966
 (29)
                
Expenses    

     

    

Compensation and benefits21,218
 31,560
 (33) 75,717
 93,415
 (19)41,851
 28,943
 45
Professional services26,749
 23,145
 16
 71,396
 94,468
 (24)
Technology and communications10,228
 15,307
 (33) 35,113
 41,750
 (16)14,254
 11,466
 24
Occupancy and equipment2,060
 3,122
 (34) 5,261
 10,321
 (49)2,127
 1,719
 24
Professional services(8,327) 19,955
 (142)
Servicing and origination269
 979
 (73) (153) 3,742
 (104)(50) (671) (93)
Other2,751
 2,560
 7
 10,510
 19,818
 (47)
Other expenses2,299
 5,115
 (55)
Total expenses before corporate overhead allocations63,275
 76,673
 (17) 197,844
 263,514
 (25)52,154
 66,527
 (22)
Corporate overhead allocations    

     

    

Servicing segment(48,845) (59,211) (18) (145,710) (168,345) (13)(57,594) (50,403) 14
Lending segment(935) (960) (3) (2,554) (2,861) (11)(1,684) (1,014) 66
Total expenses13,495
 16,502
 (18) 49,580
 92,308
 (46)(7,124) 15,110
 (147)


 

   

 

  

 

  
Other income (expense), net    

     

    

Interest income466
 1,098
 (58) 1,775
 3,083
 (42)715
 779
 (8)
Interest expense(12,492) (14,209) (12) (40,195) (41,478) (3)(14,079) (14,347) (2)
Bargain purchase gain(285) 
 n/m
Other, net(2,519) (1,214) 107
 (5,254) 1,084
 (585)(439) (577) (24)
Total other expense, net(14,545) (14,325) 2
 (43,674) (37,311) 17
(14,088) (14,145) 
                
Loss before income taxes$(24,309) $(24,665) (1)% $(80,487) $(109,617) (27)%$(3,441) $(24,289) (86)%
n/m: not meaningful     
Three Months Ended September 30,March 31, 2019 versus 2018 versus 2017
The 29% decrease in CRL premium revenue decreased $1.2 million, or 26%, as compared to the three months ended September 30, 2017 is primarily driven byfirst quarter of 2018, as a 30%result of a 32% decline in the average number of foreclosed real estate properties in our servicing portfolio.
Expenses before allocations declined $13.4$14.4 million, or 17%22%, as compared to the thirdfirst quarter of 2017.2018. Expenses before allocations for the first quarter of 2019 includes PHH expenses of $22.6 million.
Declines in Compensation and benefits Technology and communications and Occupancy and equipment expensesexpense increased $12.9 million, or 45%, as compared to the thirdfirst quarter of 2017 are primarily attributable2018, due to PHH compensation and benefits expense of $11.8 million and $19.2 million of severance and retention costs recognized in connection with our integration-related headcount reductions of primarily U.S. based employees. Partially offsetting the PHH costs and other actions we have taken to reduce our costs, including bringing technology services in-house, closing and consolidating certain facilities, and our exit from the ACS business. The $10.3severance, is a $4.7 million or 33%, reductiondecline in Compensation and benefits expense versus the first quarter of 2018, reflecting the results of our efforts to re-engineer our cost structure and align headcount in the corporate support service functions with the size of our servicing portfolio and lower loan production in our lending segment. Average headcount declined 5% despite the increase in headcount attributed to the PHH acquisition.
Technology and communication expense increased $2.8 million, or 24%, as compared to the first quarter of 2018, due to PHH expenses of $4.2 million offset by the results of our cost reduction efforts which included bringing technology services in-house.
Professional services expense decreased $28.3 million, or 142%, as compared to the first quarter of 2018, primarily resulteddue to the recovery of $30.7 million of amounts previously recognized as expense, whether paid or accrued, from a 27%service provider


and a $1.5 million decline in average headcount.
The $3.6 million, or 16%, increase in Professional services primarily reflectsfees related to the PHH acquisition, offset by a $3.3$1.8 million increase in legal fees and settlements. Legal fees for the third quarter of 2018 include $4.6PHH incurred $4.5 million of fees incurred in connection with third-party escrow-related testing on certain loans we service. See Note 20 – Contingencies for additional information regarding our obligations under the agreements we entered into with all 30 states to resolve certain regulatory actions. Fees of $1.7 million incurred in the third quarter of 2018 related to the PHH Merger Agreement were offset by $1.6 million of regulatory monitor expenses in the third quarter of 2017.


Other, net includes foreign currency remeasurement exchange losses of $2.0 million and $0.7 million during the three months ended September 30, 2018 and 2017, respectively. The higher losses in 2018 are primarily attributed to depreciation of the India Rupee against the U.S. Dollar.
Nine Months Ended September 30, 2018 versus 2017
CRL premium revenue decreased 28% as compared to the nine months ended September 30, 2017 as a result a 29% decline in the average number of foreclosed real estate properties in our servicing portfolio.
Expenses before allocations declined $65.7 million, or 25%, as compared to the nine months ended September 30, 2017.
Professional services expense declined $23.1 million, or 24%, as compared to the nine months ended September 30, 2017 primarily due to a $20.7 million decrease in legal fees and settlements. Professional services expense for the nine months ended September 30, 2017 included significant litigation settlement related costs incurred in connection with a securities law matter and a TCPA matter. A $6.4 million decrease in monitor expenses, due to the termination of the CA Auditor and NY Operations Monitor engagements in 2017, was offset by $6.6 million of costs incurred during the nine months ended September 30, 2018 related to the PHH Merger Agreement.
As disclosed above, the declines in Compensation and benefits, Technology and communications and Occupancy and equipment are primarily attributable to headcount reductions and other actions we have taken to reduce our costs, as well as our exit from the ACS business. A 24% decline in average headcount drove the $17.7 million, or 19% reduction, in Compensation and benefits expense as compared to the nine months ended September 30, 2017. Lower salaries and benefits attributed to the reduction in headcount was offset in part by a $4.5 million increase in related severance expense for the nine months ended September 30, 2018.
The $3.9 million decrease in Servicing and origination expense is the result of lower reinsurance commissions incurred by CRL during the nine months ended September 30, 2018 in line with the declines in the covered portfolio.
Other operating expenses declined $9.3 million, or 47%, primarily due to a $4.5 million decline in the provision for losses on ACS automotive dealer financing notes, as we exited the ACS business in the first quarter of 2018, and a $2.5 million decline in the provision for indemnification.
The decline in Other, net for the nine months ended September 30, 2018 is primarily due to a $5.4 million increase in foreign currency remeasurement exchange losses that is primarily due to depreciation in value of the India Rupee against the U.S. Dollar. Foreign currency exchange gains (losses) for the nine months ended September 30, 2018 and 2017 were $(4.7) million and $0.7 million, respectively.2019.
LIQUIDITY AND CAPITAL RESOURCES
Overview
We closely monitor our liquidity position and ongoing funding requirements, and we regularly monitor and project cash flow by period to mitigate liquidity risk.
In assessing our liquidity outlook, our primary focus is on six measures:
Financial projections for ongoing business revenues, costs and net income;
Anticipated amounts and timing of payments relating to our cost re-engineering plans and integration costs;
Requirements for maturing liabilities compared to amounts generated from maturing assets and operating cash flow;
Projected future acquisitions of MSRs to, at a minimum, replenish portfolio runoff;
The projected change in advances and match funded advances compared to the projected borrowing capacity to fund such advances under our facilities, including capacity for cyclical and monthly peak funding dates; and
Projected funding requirements of new investment and business initiatives.
At September 30, 2018,March 31, 2019, our unrestricted cash position was $254.8$263.2 million compared to $259.7$329.1 million at December 31, 2017.2018. We invest cash in excess of our immediate operating needs primarilyto fund certain of our most liquid assets and in money market deposit accounts. Our main prioritiesMarch 31, 2019 cash position was reduced by $155.1 million used to fund loans made by our lending business and to fund servicing advances compared to $62.4 million used for deploymentsuch purposes as of December 31, 2018. Although we could have funded such activities by borrowing under our warehouse lines and servicing advance financing facilities, respectively, we chose to forgo the borrowing and fund with corporate cash to reduce interest costs. In the first quarter, our liquidity was bolstered by the upsizing of our SSTL in the amount of $120.0 million, which was partially offset by $48.6 million of cash paid to acquire MSRs.
On October 4, 2018, we completed our acquisition of PHH. This transaction was initially cash and book value accretive, with PHH having an opening cash balance of $423.1 million, $64.7 million more than the purchase price of $358.4 million. Upon the closing of the transaction, we assumed $119.1 million of senior unsecured notes, representing $97.5 million of PHH’s 7.375% Senior Notes due 2019 and $21.5 million of PHH’s 6.375% Senior Notes due 2021. Ocwen also assumed a mortgage warehouse line with maximum borrowing of $200.0 million on an uncommitted basis. There were no borrowings outstanding under this facility on the acquisition date or at December 31, 2018 and March 31, 2019.
We strengthened our cash position by monetizing a portion of our future revenue stream under our NRZ agreements. We received lump-sum payments of $54.6 million and $279.6 million in September 2017 and January 2018, respectively, under our agreements with NRZ. These lump-sum payments generally represent the net present value of the excess cash are: (1) supportingof the future revenue stream we would have received under our core servicingoriginal agreements with NRZ over the revenue stream we now receive under our current agreements. We are effectively amortizing these lump-sum payments through our statements of operations from the dates such lump-sum payments were received through the end of the initial term of the original agreements, which is generally April 2020.
Establishing funding for growth is a key initiative to achieving our objective of returning to profitability. We regularly evaluate capital structure options that we believe will most effectively provide the necessary capacity to invest in targeted assets, address upcoming debt maturities and lending businessesaccommodate our business needs. For example, we are currently evaluating MSR funding structures and investing in these core assets, (2) reducing revolving lines of creditother capital structure alternatives in order to optimize access to capital, improve our cost of capital and reduce interest expense, (3) reducing corporate leveragefunding risk. Historical losses have significantly eroded our stockholder’s equity and (4) expanding into similar or complementary businessesweakened our financial condition. To the extent we are not successful in achieving our objective of returning to profitability, funding continuing losses will limit our opportunities to grow our business.
The available borrowing capacity under our advance financing facilities has increased by $128.9 million from $46.7 million at December 31, 2018 to $175.6 million at March 31, 2019. The $128.9 million decline in outstanding borrowings drove the net increase in available capacity as our maximum borrowing capacity is unchanged from December 31, 2018. Our ability to continue to pledge collateral under our advance financing facilities depends on the performance of the advances, among other factors. At March 31, 2019, $66.1 million of the available borrowing capacity could be used based on the amount of eligible collateral that had been pledged to our advance financing facilities.
At March 31, 2019, we had maximum borrowing capacity under our warehouse facilities of $1.3 billion. Of the borrowing capacity extended on a committed basis, $229.5 million was available at March 31, 2019, and $89.0 million of the available borrowing capacity could have been used based on the amount of eligible collateral that could be pledged. Uncommitted amounts ($922.4 million available at March 31, 2019) can be advanced solely at the discretion of the lender, and there can be no assurance that any uncommitted amounts will be available to us at any particular time. At March 31, 2019, $23.6 million of


uncommitted borrowing capacity could have been used based on the amount of eligible collateral that could be pledged, assuming our lenders were willing to do so.
We are required to maintain certain minimum levels of cash under our debt agreements and portions of our cash balances are held in our non-U.S. subsidiaries. We would have to repatriate the cash held by our non-U.S. subsidiaries, potentially with tax consequences and in compliance with applicable laws, should we wish to utilize that cash in the U.S.
We have considered the impact of financial projections on our liquidity analysis and have evaluated the appropriateness of the key assumptions in our forecast such as revenues, expenses, our assessment of the likely impact of open regulatory matters, recurring and nonrecurring costs, levels of investment and availability of funding sources. As part of this analysis, we have also assessed the cash requirements to operate our business and our financial obligations coming due. Based upon these evaluations and analysis, we believe that we have sufficient liquidity and access to adequate sources of new capital to meet our return on capital requirements.obligations and fund our operations for the next twelve months.
Sources of Funds
Our primary sources of funds for near-term liquidity are:
Collections of servicing fees and ancillary revenues;
Collections of advances in excess of new advances;
Proceeds from match funded advance financing facilities;
Proceeds from other borrowings, including warehouse facilities; and
Proceeds from sales and securitizations of originated loans and repurchased loans.
On September 1, 2017, pursuant to the 2017 Agreements, we successfully transferred MSRs with UPB of $15.9 billion to NRZ and received a lump-sum payment of $54.6 million. On January 18, 2018, we received a lump-sum payment of $279.6 million in accordance with the terms of the New RMSR Agreements.
Servicing advances are an important component of our business and represent amounts that we, as servicer, are required to advance to, or on behalf of, our servicing clients if we do not receive such amounts from borrowers. Our ability to finance servicing advances is a significant factor that affects our liquidity. Our use of advance financing facilities is integral to our servicing advance financing strategy. Revolving variable funding notes issued by our advance financing facilities to large global financial institutions generally have a 364-day revolving period.periods of 12 to 18 months. Term notes are generally issued to institutional investors with one-, two- or three-year maturities.


Borrowings under our advance financing facilities are incurred by special purpose entities (SPEs) that we consolidate because we have determined that Ocwen is the primary beneficiary of the SPE. We transfer the financed advances to the SPEs, and the SPEs issue debt supported by collections on the transferred advances. Holders of the debt issued by the SPEs have recourse only to the assets of the SPEs for satisfaction of the debt. In connection with our sale of servicing advances to these advance financing SPEs and to NRZ relating to the Rights to MSRs, we make certain representations, warranties and covenants primarily related to the nature of the transferred advance receivables, our financial condition and our servicing practices.
Advances and match funded advances comprised 13% of total assets at September 30, 2018. Our borrowings under our advance financing facilities are secured by pledges of servicing advances that are sold to the related SPE and by cash held in debt service accounts.
The available borrowing capacity under our advance financing facilities has increased by $14.8 million to $165.8 million at September 30, 2018. While we reduced our maximum borrowing capacity by $245.0 million to better align with our anticipated future usage, the $259.8 million decline in outstanding borrowings drove the net increase in available capacity. Our ability to continue to pledge collateral under our advance financing facilities depends on the performance of the advances, among other factors. At September 30, 2018, $52.8 million of the available borrowing capacity could be used based on the amount of eligible collateral that had been pledged.
We use mortgage loan warehouse facilities to fund newly originated loans on a short-term basis until they are sold to secondary market investors, including GSEs or other third-party investors. These warehouseWarehouse facilities are structured as repurchase or participation agreements under which ownership of the loans is temporarily transferred to the lender. The loans are transferred at a discount, or haircut, which serves as the primary credit enhancement for the lender. Currently, our master repurchase and participation agreements generally have maximum terms of 364-days. The funds are typically repaid using the proceeds from the sale of the loans to the secondary market investors, usually within 30 days. At September 30, 2018, we had maximum borrowing capacity under our warehouse facilities of $725.0 million. Of the borrowing capacity extended on a committed basis, $209.6 million was available at September 30, 2018, and $100.0 million of the available borrowing capacity could be used based on the amount of eligible collateral that had been pledged. $400.3 million of available uncommitted amounts at September 30, 2018 can be advanced solely at the discretion of the lender, and there can be no assurance that any uncommitted amounts will be available to us at any particular time.
We also rely on the secondary mortgage market as a source of long-term capital to support our lending operations. Substantially all of the mortgage loans that we originate or purchase are sold or securitized in the secondary mortgage market in the form of residential mortgage backed securities guaranteed by Fannie Mae or Freddie Mac and, in the case of mortgage backed securities guaranteed by Ginnie Mae, are mortgage loans insured or guaranteed by the FHA or VA.
Collateral
Our assets held as collateral related to secured borrowings, committed under sale or other contractual obligations and which may be subject to a secured lien under the SSTL are as follows at March 31, 2019:
 Total Assets Collateral for Secured Borrowings Sale Commitments Other Commitments (1) Other (2)
Cash$263,188
 $
 $
 $
 $263,188
Restricted cash63,379
 22,087
 
 41,292
 
Mortgage servicing rights1,400,191
 913,465
 9,210
 
 477,516
Advances, net225,360
 8,569
 32,057
 
 184,734
Match funded assets868,720
 868,720
 
 
 
Loans held for sale222,687
 64,223
 
 
 158,464
Loans held for investments5,753,154
 5,671,800
 
 
 81,354
Receivables, net197,043
 
 
 
 197,043
Premises and equipment, net69,316
 
 
 
 69,316
Other assets474,172
 
 
 416,652
 57,520
Total assets$9,537,210
 $7,548,864
 $41,267
 $457,944
 $1,489,135


(1)Other Commitments includes Restricted cash and deposits held as collateral to support certain contractual obligations, and Contingent loan repurchase assets related to the Ginnie Mae early buyout program for which a corresponding liability is recognized in Other liabilities.
(2)
The borrowings under the SSTL are secured by a first priority security interest in substantially all of the assets of Ocwen, OLS, PHH, PMC and the other guarantors thereunder, excluding among other things, 35% of the voting capital stock of foreign subsidiaries, securitization assets and equity interests of securitization entities, assets securing permitted funding indebtedness and non-recourse indebtedness, REO assets, Agency MSRs with respect to which an acknowledgment agreement acknowledging such security interest has not been obtained, as well as other customary carve-outs (collectively, the Collateral). The Collateral is subject to certain permitted liens set forth under the SSTL and related security agreement. The Senior Secured Notes are guaranteed by Ocwen and the other guarantors that guarantee the SSTL, and the borrowings under the Senior Secured Notes are secured by a second priority security interest in the Collateral. Security interests securing borrowings under the SSTL and Senior Secured Notes may include amounts presented in Other as well as certain assets presented in Collateral for Secured Borrowings and Sale Commitments, subject to permitted liens as defined in the applicable debt documents. The amounts presented here may differ in their calculation and are not intended to represent amounts that may be used in connection with covenants under the applicable debt documents.
Use of Funds
Our primary uses of funds are:
Payment of interest and operating costs;
Payment relating to our cost re-engineering plans and integration costs;
Payments for advances in excess of collections;
Investing in our servicing and lending businesses, including MSR and other asset acquisitions;
Funding of originated and repurchased loans;
Repayments of borrowings, including match funded liabilities and warehouse facilities; and
Working capital and other general corporate purposes.
Under the terms of our SSTL facility agreement, subject to certain exceptions, we are required to prepay the SSTL with 100% of the net cash proceeds from certain permitted asset sales, subject to our ability to reinvest such proceeds in our business within 270 days of receipt.
Outlook
Regarding the current maturities of our borrowings, as of March 31, 2019, we have approximately $720.4 million of debt outstanding under facilities coming due in the next 12 months. The revolving periods of our variable funding and term notes under our advance financing facilities with a total borrowing capacity of $290.0 million and $385.0 million, respectively, are scheduled to end during 2019, subject to renewal, replacement or extension. Total borrowings outstanding on these notes was $499.4 million at March 31, 2019. We had $88.6 million outstanding under our master repurchase and participation agreements for financing new loan originations and loan repurchases at March 31, 2019 that mature in 2019. Finally, in addition to scheduled quarterly repayments totaling $25.4 million under our SSTL, $97.5 million of PHH’s 7.375% Senior Notes are also due in 2019.
We believe that we will be able to renew, replace or extend our debt agreements to the extent necessary to finance our business before or as they become due, consistent with our historical experience.
We are actively engaged with our lenders and as a result, have successfully completed the following with respect to our current and anticipated financing needs:
On January 23, 2019, we renewed a mortgage loan warehouse agreement through January 22, 2020. Under this agreement, the lender provides uncommitted financing for up to $50.0 million for reverse mortgage loan originations.
On February 4, 2019, we entered into a mortgage loan warehouse agreement under which the lender will provide $300.0 million of borrowing capacity on an uncommitted basis for forward mortgage loan originations.
On March 18, 2019, we amended the SSTL to provide an additional term loan of $120.0 million subject to the same maturity, interest rate and other material terms of existing borrowings under the SSTL. The required quarterly principal payment was increased from $4.2 million to $6.4 million beginning March 31, 2019.
On April 29, 2019, we extended the maturity of a mortgage loan warehouse facility through July 31, 2019. Under this agreement, the lender provides uncommitted financing of up to $175.0 million for forward mortgage loan originations.
Our liquidity forecast requires management to use judgment and estimates and includes factors that may be beyond our control. Additionally, our business has been undergoing substantial change, which has magnified the uncertainties that are inherent in the forecasting process. Our actual results could differ materially from our estimates. If we were to default under any of our debt agreements, it could become very difficult for us to renew, replace or extend some or all of our debt agreements. Challenges to our liquidity position could have a material adverse effect on our operating results and financial condition and could cause us to take actions that would be outside the normal course of our operations to generate additional liquidity.


Covenants
Our debt agreements contain various qualitative and quantitative covenants including financial covenants, covenants to operate in material compliance with applicable laws, monitoring and reporting obligations and restrictions on our ability to engage in various activities, including but not limited to incurring additional debt, paying dividends, repurchasing or redeeming capital stock, transferring assets or making loans, investments or acquisitions. Because of the covenants to which we are subject, we may be limited in the manner in which we conduct our business and may be limited in our ability to engage in favorable business activities or raise additional capital to finance future operations or satisfy future liquidity needs. In addition, breaches or events that may result in a default under our debt agreements include, among other things, nonpayment of principal or interest, noncompliance with our covenants, breach of representations, the occurrence of a material adverse change, insolvency, bankruptcy, certain material judgments and litigation and changes of control.
Covenants and default provisions of this type are commonly found in debt agreements such as ours. Certain of these covenants and default provisions are open to subjective interpretation and, if our interpretation were contested by a lender, a court may ultimately be required to determine compliance or lack thereof. In addition, our debt agreements generally include cross default provisions such that a default under one agreement could trigger defaults under other agreements. If we fail to comply with our debt agreements and are unable to avoid, remedy or secure a waiver of any resulting default, we may be subject to adverse action by our lenders, including termination of further funding, acceleration of outstanding obligations, enforcement of liens against the assets securing or otherwise supporting our obligations, and other legal remedies, any of which could have a material adverse effect on our business, financial condition, liquidity and results of operations. We believe that we are in compliance with the qualitative and quantitative covenants in our debt agreements as of the date this Quarterly Report on Form 10-Q is filed with the SEC.
Use of Funds
Our primary uses of funds are:
Payments for advances in excess of collections on existing servicing portfolios;
Payment of interest and operating costs;
Funding of originated and repurchased loans;


Repayments of borrowings, including match funded liabilities and warehouse facilities; and
Working capital and other general corporate purposes.
Under the terms of our SSTL facility agreement, subject to certain exceptions, we are required to prepay the SSTL with 100% of the net cash proceeds from certain permitted asset sales, subject to our ability to reinvest such proceeds in our business within 270 days of receipt. During the second quarter of 2018, we voluntarily prepaid $50.0 million of the SSTL balance for the purpose of reducing interest costs.
We continue to invest cash amounts that are in excess of our immediate business needs to achieve targeted investment returns within our risk appetite and we have also deployed excess cash to reduce secured borrowings. We continue to evaluate the best uses for such cash, which could involve investments in new assets or businesses and reductions in debt, among other options.
Outlook
We closely monitor our liquidity position and ongoing funding requirements, and we regularly monitor and project cash flow by period to mitigate liquidity risk.
In assessing our liquidity outlook, our primary focus is on six measures:
Business financial projections for revenues, costs and net income;
Requirements for maturing liabilities compared to amounts generated from maturing assets and operating cash flow;
Any projected future sales of MSRs, interests in MSRs or other assets and any reimbursement of servicing advances that may be related to any such sales;
The change in advances and match funded advances compared to the change in match funded liabilities and available borrowing capacity;
Projected future originations and purchases of forward and reverse mortgage loans; and
Projected funding requirements of new investment and business initiatives.
We have considered the impact of financial projections on our liquidity analysis and have evaluated the appropriateness of the key assumptions in our forecast such as revenues, expenses, our assessment of the likely impact of recent regulatory actions, recurring and nonrecurring costs and sales of MSRs and other assets. We have analyzed our cash requirements and financial obligations. Based upon these evaluations and analysis, we believe that we have sufficient liquidity to meet our obligations and fund our operations for the next twelve months.
We are required to maintain certain minimum levels of cash under our debt agreements and portions of our cash balances are held in our non-U.S. subsidiaries. We would have to repatriate the cash held by our non-U.S. subsidiaries, potentially with tax consequences and in compliance with applicable laws, should we wish to utilize that cash in the U.S.
As of September 30, 2018, the revolving periods of our advance financing facilities for variable funding notes with a total borrowing capacity of $55.0 million were scheduled to end during 2018, subject to renewal, replacement or extension. Total borrowings outstanding on these notes were only $0.4 million at September 30, 2018. In the event we are unable to renew, replace or extend the revolving period of one or more of these advance financing facilities, monthly amortization of the outstanding balance must generally begin at the end of the respective revolving period.
Our master repurchase and participation agreements for financing new loan originations generally have 364-day terms. At September 30, 2018, we had $40.4 million outstanding under these financing arrangements that mature in 2018.
Despite the heightened regulatory and public scrutiny we have faced, including regulatory actions and settlements, we continue to access capital markets to fund our business operations. We believe that we will be able to renew, replace or extend our debt agreements to the extent necessary to finance our business before or as they become due, consistent with our historical experience.
We are actively engaged with our lenders and as a result, have successfully completed the following with respect to our current and anticipated financing needs:
Effective January 1, 2018, we reduced the borrowing capacity of our Ocwen Master Advance Receivables Trust (OMART) Series 2015-VF5 variable rate notes from $105.0 million to $70.0 million. Additionally, effective January 1, 2018, we converted the OMART Series 2014-VF4 variable notes into a single class Series 2014-VF4 Note and reduced the maximum borrowing capacity from $105.0 million to $70.0 million. The prior senior and subordinate margins by class have been replaced by an all-in margin of 3.00%.
On January 23, 2018, we voluntarily terminated our Automotive Capital Asset Receivables Trust (ACART) Loan Series 2017-1 automotive dealer floor plan loan agreement pursuant to our exit of the ACS line of business.
On May 31, 2018, we extended to April 30, 2019 and May 31, 2019 the maturity of two warehouse facilities with a combined uncommitted borrowing capacity of $250.0 million.


Effective June 7, 2018, we reduced the borrowing capacity of the Ocwen Freddie Advance Funding (OFAF) Series 2015-VF1 variable rate notes from $110.0 million to $65.0 million with interest computed based on the lender’s cost of funds plus a margin of 180 to 450 bps.
On July 13, 2018, we increased the borrowing capacity of the OMART Series 2015-VF5 variable notes from $70.0 million to $225.0 million and extended the amortization date to December 15, 2019, with interest computed based on the lender’s cost of funds plus a margin of 105 to 250 bps. The increased capacity was used on July 16, 2018 to redeem the OMART Series 2016-T1 fixed-rate term notes with an outstanding balance of $265.0 million and an amortization date of August 15, 2018. We also voluntarily terminated the OMART Series 2014-VF4 variable note on such date, due to reductions in outstanding advances.
On August 15, 2018, we issued two $150.0 million fixed-rate term notes (OMART Series 2018 T-1 and Series 2018-T2) with amortization dates of August 15, 2019 and August 2020, respectively.
On August 15, 2018, we renewed a mortgage warehouse agreement facility through August 15, 2019. This agreement provides financing for up to $100.0 million at the discretion of the lender.
On September 28. 2018, we renewed a repurchase agreement through September 27, 2019 and increased the committed borrowing capacity to $100.0 million and uncommitted borrowing capacity to $75.0 million.
Our liquidity forecast requires management to use judgment and estimates and includes factors that may be beyond our control. Additionally, our business has been undergoing substantial change, which has magnified the uncertainties that are inherent in the forecasting process. Our actual results could differ materially from our estimates. If we were to default under any of our debt agreements, it could become very difficult for us to renew, replace or extend some or all of our debt agreements. Challenges to our liquidity position could have a material adverse effect on our operating results and financial condition and could cause us to take actions that would be outside the normal course of our operations to generate additional liquidity.
Acquisition of PHH
On October 4, 2018, we completed the acquisition of PHH, with PHH becoming a wholly owned subsidiary of Ocwen. We expect our operations, financial position and cash flows to be significantly impacted following the closing of this transaction. The merger consideration paid in connection with the acquisition was $358.4 million and was funded by a combination of PHH’s cash on hand and Ocwen’s cash on hand. The portion funded by Ocwen’s cash on hand was $37.4 million, which included the payment of $4.0 million of certain transaction expenses at closing.
Upon the closing of the transaction, Ocwen assumed debt, at the subsidiary level, in the form of PHH’s outstanding senior unsecured notes. The aggregate principal amount of these notes is $120.0 million, representing $98.0 million of PHH’s 7.375% Senior Notes due 2019 and $22.0 million of PHH’s 6.375% Senior Notes due 2021. Ocwen also assumed a mortgage repurchase facility with maximum borrowing of $200.0 million on an uncommitted basis.
We have not recognized certain expenses that were contingent on completion of the acquisition in our unaudited consolidated statement of operations. These expenses include financial advisory fees and certain insurance fees. We also expect cash payments for integration costs and other transaction-related costs following the closing of the transaction. Most of the contingent expenses will be recognized in our consolidated financial statements in the fourth quarter of 2018, the quarter in which we completed the acquisition, with the remainder recognized thereafter. The final amount of compensation expense to be recognized is partially dependent upon personnel decisions that will be made as part of integration planning. These amounts may be material.
Credit Ratings
Credit ratings are intended to be an indicator of the creditworthiness of a company, security or obligation. Lower ratings generally result in higher borrowing costs and reduced access to capital markets. The following table summarizes our current ratings and outlook by the respective nationally recognized rating agencies. A securities rating is not a recommendation to buy, sell or hold securities and may be subject to revision or withdrawal at any time.
Rating Agency Long-term Corporate Rating Review Status / Outlook Date of last action
Moody’s Caa1 Stable September 14,December 11, 2018
S&P B – Negative June 18, 2018
FitchWithdrew (1)Withdrew (1)July 25, 2018
(1)Withdrawn as a result of our decision to allow our annual contract with Fitch for corporate ratings to expire as part of our ongoing efforts to reduce costs.
On June 18, 2018,As of March 31, 2019, the S&P long-term corporate rating was “B-”. On December 11, 2018, Moody’s affirmed ourthe long-term corporate rating of “B-” and a Negative Outlook. On September 14, 2018, Moody’s affirmed our long-term corporate rating at “Caa1” and upgraded the outlook to Stable from a Negative Outlook. On


July 25, 2018, Fitch affirmed the long-term issuer default rating of “B-” and withdrew all corporate ratings, as disclosed above.. It is possible that additional actions by credit rating agencies could have a material adverse impact on our liquidity and funding position, including materially changing the terms on which we may be able to borrow money.
Cash Flows
Our operating cash flow is primarily impacted by operating results, changes in our servicing advance balances, the level of mortgage loan production and the timing of sales and securitizations of mortgage loans. We classify proceeds from the sale of servicing advances, including advances sold in connection with the sale of MSRs, as investing activity. We classify changes in HECM loans held for investment as investing activity and changes in the related HMBS secured financing as financing activity.
Our NRZ agreements have a significant impact on our consolidated statements of cash flows. Because the lump-sum payments we received in connection with our 2017 and New RMSR Agreements are recorded as secured financings, additions to, and reductions in, the balance of those secured financings are recognized as financing activity in our consolidated statements of cash flows. Excluding the impact of changes to the secured financings attributed to changes in fair value, changes in the balance of these secured financings are reflected in cash flows from operating activities despite having no impact on our consolidated cash balance. Net cash provided by operating activities for the three months ended March 31, 2019 and 2018 includes $23.3 million and $35.7 million, respectively, of such cash flows and they were offset by corresponding amounts in net cash used in financing activities in the same periods.
Cash flows for the ninethree months ended September 30, 2018March 31, 2019
Our operating activities provided $291.5$100.7 million of cash largely due to $243.8$91.1 million of net collections of servicing advances. Net cash paidreceived on loans held for sale was $80.3$1.1 million for the ninethree months ended September 30, 2018.March 31, 2019.


Our investing activities used $371.9$151.3 million of cash. The primary uses of cash in our investing activities wereinclude net cash outflows in connection with our HECM reverse mortgages of $414.2$104.6 million. Cash outflows also include $48.6 million to purchase MSRs. 
Our financing activities used $19.8 million of cash. Cash outflows include $128.9 million of net repayments on match funded liabilities as a result of advance recoveries and $50.1 million of net payments on the financing liabilities related to MSRs pledged. In addition, we reduced borrowings under our mortgage loan warehouse facilities by $57.7 million. Cash inflows include net proceeds of $33.0 million in connection with the ACS business, which we decided to exit in January 2018, and the receipt of $14.0 million of net proceeds from the sale of MSRs and related advances. 
Our financing activities provided $58.1 million of cash. Cash inflows include $728.7$210.6 million received in connection with our reverse mortgage securitizations, which are accounted for as secured financings, less repayments on the related financing liability of $290.3$102.4 million. We increased borrowings under the SSTL through the issuance of an additional term loan of $120.0 million, less the $6.4 million first quarter repayment.
Cash flows for the three months ended March 31, 2018
Our operating activities provided $99.4 million of cash largely due to $71.1 million of net collections of servicing advances. Net cash received on loans held for sale during the three months ended March 31, 2018 was $25.7 million.
Our investing activities used $135.9 million of cash. The primary uses of cash in our investing activities include net cash outflows in connection with our HECM reverse mortgages of $168.4 million. Cash inflows include net proceeds of $30.1 million in connection with the automotive capital services business and the receipt of $4.4 million of net proceeds from the sale of MSRs and related advances.
Our financing activities provided $56.4 million of cash. Cash inflows include $222.8 million received in connection with our reverse mortgage securitizations, less repayments on the related financing liability of $80.8 million. In January 2018, Ocwen received a lump-sum payment of $279.6 million in accordance with the terms of the New RMSR Agreements. Cash outflows include $284.4$198.0 million of net repayments on match funded liabilities as a result of advance recoveries, $154.1 million of net payments on the financing liability related to MSRs pledged and $62.6$4.2 million of repayments on the SSTL. In addition, we reduced borrowings under our mortgage loan warehouse facilities by $140.7 million.
Cash flows for the nine months ended September 30, 2017
Our operating activities provided $405.4 million of cash largely due to $285.1 million of net collections of servicing advances. Net cash paid on loans held for sale during the nine months ended September 30, 2017 was $7.2 million.
Our investing activities used $659.3 million of cash. The primary uses of cash in our investing activities include net cash outflows in connection with our HECM reverse mortgages of $650.1 million, net cash outflows of $10.1 million in connection with the ACS business and additions to premises and equipment of $7.4 million. Cash inflows for the nine months ended September 30, 2017 include the receipt of $8.4 million of net proceeds from the sale of MSRs and related advances.
Our financing activities provided $301.5 million of cash. Cash inflows include $981.7 million received in connection with our reverse mortgage securitizations, less repayments on the related financing liability of $287.9 million. Cash outflows include $253.0 million of net repayments on match funded liabilities as a result of advance recoveries and $12.6 million of repayments on the SSTL. In addition, we reduced borrowings under our mortgage loan warehouse facilities by $123.8$100.1 million.
CONTRACTUAL OBLIGATIONS AND OFF-BALANCE SHEET ARRANGEMENTS
Contractual Obligations
We believe that we have adequate resources to fund all unfunded commitments to the extent required and meet all contractual obligations as they come due. At September 30, 2018,March 31, 2019, such contractual obligations were primarily comprised of secured and unsecured borrowings, interest payments, operating leases and commitments to originate or purchase loans, including equity draws on reverse mortgages. There were no material changes to the table of specified contractual obligations contained in our Annual Report on Form 10-K during the ninethree months ended September 30, 2018, except that we terminatedMarch 31, 2019, other than changes related to our match funded lending agreementsecured borrowings. We renewed an existing $50.0 million mortgage loan warehouse facility through January 22, 2020, entered into a new $300.0 million mortgage loan warehouse facility and amended the SSTL to finance automotive dealer loans made byprovide an additional term loan of $120.0 million subject to the ACS business, reducedsame maturity and interest rate terms of existing borrowings under the total maximum borrowing capacity of match funded advance financing facilities and renewed maturing mortgage warehouse lines.SSTL. See Note 1113 – Borrowings to the Unaudited Consolidated Financial Statements for additional information.
Upon the closing of the PHH acquisition on October 4, 2018, Ocwen assumed PHH’s outstanding senior unsecured notes with an aggregate principal amount of $120.0 million, representing $98.0 million of 7.375% Senior Notes due 2019 and $22.0 million of 6.375% Senior Notes due 2021.
Our forecasting with respect to our ability to satisfy our contractual obligations requires management to use judgment and estimates and includes factors that may be beyond our control. Additionally, our business has been undergoing substantial change, which has magnified the uncertainties that are inherent in the forecasting process. Our actual results could differ materially from our estimates, and if this were to occur, it could have a material adverse effect on our business, financial condition, liquidity and results of operations.


Off-Balance Sheet Arrangements
In the normal course of business, we engage in transactions with a variety of financial institutions and other companies that are not reflected on our balance sheet. We are subject to potential financial loss if the counterparties to our off-balance sheet transactions are unable to complete an agreed upon transaction. We manage counterparty credit risk by entering into financial instrument transactions through national exchanges, primary dealers or approved counterparties and through the use of mutual margining agreements whenever possible to limit potential exposure. We regularly evaluate the financial position and creditworthiness of our counterparties. Our off-balance sheet arrangements include mortgage loan repurchase and indemnification obligations, unconsolidated SPEs (a type of VIE) and notional amounts of our derivatives. We have also entered into non-cancelable operating leases principally for our office facilities.
Mortgage Loan Repurchase and Indemnification Liabilities. We have exposure to representation, warranty and indemnification obligations in our capacity as a loan originator and servicer. We recognize the fair value of representation and warranty obligations in connection with originations upon sale of the loan or upon completion of an acquisition. Thereafter, the estimation of the liability considers probable future obligations based on industry data of loans of similar type segregated by year of origination and estimated loss severity based on current loss rates for similar loans. Our historical loss severity considers the historical loss experience that we incur upon sale or liquidation of a repurchased loan as well as current market


conditions. See Note 24 – Securitizations and Variable Interest Entities, Note 1214 – Other Liabilities and Note 2021 – Contingencies to the Unaudited Consolidated Financial Statements for additional information.
HMBS Issuer Obligations. As an HMBS issuer, we assume certain obligations related to each security issued. The most significant obligation is the requirement to purchase loans out of the Ginnie Mae securitization pools once the outstanding principal balance of the related HECM is equal to or greater than 98% of the maximum claim amount (MCA repurchases). Active repurchased loans are assigned to HUD and payment is received from HUD, typically within 60 days of repurchase. HUD reimburses us for the outstanding principal balance on the loan up to the maximum claim amount. We bear the risk of exposure if the amount of the outstanding principal balance on a loan exceeds the maximum claim amount. Inactive repurchased loans (the borrower is deceased, no longer occupies the property or is delinquent on tax and insurance payments) are generally liquidated through foreclosure and subsequent sale of REO. See Note 20 — Commitments to the Unaudited Consolidated Financial Statements for additional information.
Involvement with VIEs. We use SPEs and VIEs for a variety of purposes but principally in the financing of our servicing advances and in the securitization of mortgage loans. We include VIEs in our unaudited consolidated financial statements if we determine we are the primary beneficiary. See Note 24 – Securitizations and Variable Interest Entities to the Unaudited Consolidated Financial Statements for additional information.
We generally use match funded securitization facilities to finance our servicing advances. The SPEs to which the receivables for servicing advances are transferred in the securitization transaction are included in our consolidated financial statements either because we have the majority equity interest in the SPE or because we are the primary beneficiary where the SPE is a VIE. Holders of the debt issued by the SPEs have recourse only to the assets of the SPEs for satisfaction of the debt.
Derivatives. We record all derivatives at fair value on our consolidated balance sheets. We use these derivatives primarily to manage our interest rate risk. The notional amounts of our derivative contracts do not reflect our exposure to credit loss. See Note 1315 – Derivative Financial Instruments and Hedging Activities to the Unaudited Consolidated Financial Statements for additional information.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
Our ability to measure and report our financial position and operating results is influenced by the need to estimate the impact or outcome of future events based on information available at the date of the financial statements. An accounting estimate is considered critical if it requires that management make assumptions about matters that were highly uncertain at the time the accounting estimate was made. If actual results differ from our judgments and assumptions, then it may have an adverse impact on the results of operations and cash flows. We have processes in place to monitor these judgments and assumptions, and management is required to review critical accounting policies and estimates with the Audit Committee of the Board of Directors. Our significant accounting policies and critical accounting estimates are disclosed in our Annual Report on Form 10-K for the year ended December 31, 20172018 in Note 1 to the Consolidated Financial Statements and in Management’s Discussion and Analysis of Financial Condition and Results of Operations under “Critical Accounting Policies and Estimates.”
Fair Value Measurements
We use fair value measurements to record fair value adjustments to certain instruments and to determine fair value disclosures. Refer to Note 35 – Fair Value to the Unaudited Consolidated Financial Statements for the fair value hierarchy, descriptions of valuation methodologies used to measure significant assets and liabilities at fair value and details of the valuation models, key inputs to those models, and significant assumptions utilized. We follow the fair value hierarchy to prioritize the inputs utilized to measure fair value. We review and modify, as necessary, our fair value hierarchy classifications on a quarterly basis. As such, there may be reclassifications between hierarchy levels.


The following table summarizes assets and liabilities measured at fair value on a recurring and nonrecurring basis and the amounts measured using Level 3 inputs:
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Loans held for sale$217,436
 $238,358
$222,687
 $242,622
Loans held for investment5,307,560
 4,715,831
MSRs - recurring basis999,282
 671,962
MSRs - nonrecurring basis, net (1)
 133,227
Loans held for investment - Reverse mortgages5,726,917
 5,472,199
Loans held for investment - Restricted for securitization investors26,237
 26,520
MSRs1,400,191
 1,457,149
Derivative assets4,721
 5,429
4,341
 4,552
Mortgage-backed securities1,670
 1,592
1,786
 1,502
U.S. Treasury notes1,059
 1,567
U.S. Treasury notes and corporate bonds1,514
 1,514
Assets at fair value$6,531,728
 $5,767,966
$7,383,673
 $7,206,058
As a percentage of total assets77% 69%77% 77%
Financing liabilities      
HMBS-related borrowings5,184,227
 4,601,556
5,614,688
 5,380,448
Financing liability - MSRs pledged620,199
 508,291
951,216
 1,032,856
Financing liability - Owed to securitization investors26,643
 
24,562
 24,815
Total financing liabilities5,831,069
 5,109,847
6,590,466
 6,438,119
Derivative liabilities2,567
 635
4,209
 4,986
Liabilities at fair value$5,833,636
 $5,110,482
$6,594,675
 $6,443,105
As a percentage of total liabilities74% 65%73% 73%
Assets at fair value using Level 3 inputs$6,381,742
 $5,548,764
$7,224,954
 $7,024,145
As a percentage of assets at fair value98% 96%98% 97%
Liabilities at fair value using Level 3 inputs$5,831,069
 $5,109,847
$6,590,466
 $6,438,119
As a percentage of liabilities at fair value100% 100%100% 100%
(1)The balance represents our impaired government-insured stratum of MSRs previously accounted for using the amortization method, which were measured at fair value on a nonrecurring basis. The carrying value of this stratum is net of a valuation allowance of $24.8 million at December 31, 2017.
Assets at fair value using Level 3 inputs increased during the ninethree months ended September 30, 2018March 31, 2019 primarily due to reverse mortgage originations and the fair value election on our remaining portfolio of amortization method MSRs. Liabilities at fair value using Level 3 inputs increased primarily in connection with reverse mortgage securitizations, which we account for as secured financings. Our net economic exposure to Loans held for investment - Reverse mortgages and the related Financing liabilities (HMBS-related borrowings) is limited to the residual value we retain. Changes in inputs used to value the loans held for investment are largely offset by changes in the value of the related secured financing.
We have various internal controls in place to ensure the appropriateness of fair value measurements. Significant fair value measures are subject to analysis and management review and approval. Additionally, we utilize a number of operational controls to ensure the results are reasonable, including comparison, or “back testing,” of model results against actual performance and monitoring the market for recent trades, including our own price discovery in connection with potential and completed sales, and other market information that can be used to benchmark inputs or outputs. Considerable judgment is used in forming conclusions about Level 3 inputs such as interest rate movements, prepayment speeds, delinquencies, credit losses and discount rates. Changes to these inputs could have a significant effect on fair value measurements.
Valuation and Amortization of MSRs
MSRs are assets that represent the right to service a portfolio of mortgage loans. We originate MSRs from our lending activities and obtain MSRs through asset acquisitions or business combinations. For initial measurement, acquired and originated MSRs are initially measured at fair value. Subsequent to acquisition or origination, we elect to account for MSRs using either the amortization method or the fair value measurement method. For MSRs accounted for using the amortization measurement method, we assess servicing assets or liabilities for impairment or increased obligation based on fair value on a quarterly basis. We group our MSRs by stratum for impairment testing based on the predominant risk characteristics of the underlying mortgage loans. Historically, our strata had been defined as conventional loans (i.e. conforming to the underwriting


standards of Fannie Mae or Freddie Mac), government-insured loans (insured by FHA or VA) and non-Agency loans (i.e. all private label primary and master serviced).
Effective January 1, 2018, we elected fair value accounting for our MSRs previously accounted for using the amortization method, which included Agency MSRs and government-insured MSRs. Effective with this election, our entire portfolio of MSRs is accounted for using the fair value measurement method. This irrevocable election applies to all subsequently acquired or originated servicing assets and liabilities that have characteristics consistent with each of these classes. We recorded a cumulative-effect adjustment of $82.0 million to retained earnings as of January 1, 2018 to reflect the excess of the fair value of the Agency MSRs over their carrying amount. The government-insured MSRs were impaired by $24.8 million at December 31, 2017; therefore, these MSRs are already effectively carried at fair value. At December 31, 2017, the UPB and net carrying value of Agency MSRs for which the fair value election was made was $40.9 billion and $336.9 million, respectively. At December 31, 2017, the UPB and net carrying value of government-insured MSRs for which the fair value election was made was $16.9 billion and $133.2 million, respectively.
The determination of the fair value of MSRs requires management judgment due to the number of assumptions that underlie the valuation. We estimate the fair value of our MSRs using a process based upon the use of independent third-party valuation experts and supported by commercially available discounted cash flow models and analysis of current market data.


The key assumptions used in the valuation of these MSRs include prepayment speeds, loan delinquency, cost to service and discount rates.
The following table provides the range of key assumptions and weighted average (expressed as a percentage of UPB) by class projected for the five-year period beginning March 31, 2019:
 Conventional Government-Insured Non-Agency
Prepayment speed     
Range7.0% to 13.5% 9.1% to 17.4% 12.4% to 20.6%
Weighted average10.3% 12.9% 15.5%
Delinquency     
Range3.6% to 4.1% 14.6% to 16.4% 23.5% to 30.4%
Weighted average3.8% 15.5% 27.6%
Cost to service     
Range$77 to $78 $129 to $136 $200 to $304
Weighted average$77 $132 $290
Discount rate9.0% 9.1% 12.7%
Changes in these assumptions are generally expected to affect our results of operations as follows:
Increases in prepayment speeds generally reduce the value of our MSRs as the underlying loans prepay faster which causes accelerated MSR amortization, higher compensating interest payments and lower overall servicing fees, partially offset by a lower overall cost of servicing, increased float earnings on higher float balances and lower interest expense on lower servicing advance balances.
Increases in delinquencies generally reduce the value of our MSRs as the cost of servicing increases during the delinquency period, and the amounts of servicing advances and related interest expense also increase.
Increases in the discount rate reduce the value of our MSRs due to the lower overall net present value of the net cash flows.
Increases in interest rate assumptions will increase interest expense for financing servicing advances although this effect is partially offset because rate increases will also increase the amount of float earnings that we recognize.
Allowance for Losses on Servicing Advances and Receivables
We record an allowance for losses on servicing advances through a charge to earnings to the extent that we believe that a portion of advances are uncollectible under the provisions of each servicing contract taking into consideration, among other factors, our historical collection rates, probability of cure or modification, length of delinquency and the amount of the advance. We continually assess collectability using proprietary cash flow projection models that incorporate a number of different factors, depending on the characteristics of the mortgage loan or pool, including, for example, the probable loan liquidation path, estimated time to a foreclosure sale, estimated costs of foreclosure action, estimated future property tax payments and the estimated value of the underlying property net of estimated carrying costs, commissions and closing costs. At March 31, 2019, the allowance for losses on servicing advances was $23.1 million.
We record an allowance for losses on receivables in our Servicing business related to defaulted FHA or VA insured loans repurchased from Ginnie Mae guaranteed securitizations (government-insured loan claims). This allowance represents management’s estimate of incurred losses and is maintained at a level that management considers adequate based upon continuing assessments of collectability, current trends, and historical loss experience. At March 31, 2019, the allowance for losses on receivables related to government-insured claims was $51.3 million.
Determining an allowance for losses involves degrees of judgment and assumptions that, given similar information at any given point, may result in a different but reasonable estimate.
Income Taxes
In December 2017, the Securities and Exchange Commission Staff issued Staff Accounting Bulletin (SAB) 118 (as further clarified by FASB ASU 2018-05, Income Taxes (Topic 740): “Amendments to SEC Paragraphs Pursuant to SEC Staff Accounting Bulletin No. 118”), which provides guidance on accounting for the income tax effects of the Tax Act. SAB 118 provides a measurement period that should not extend beyond one year from the Tax Act enactment date of December 22, 2017 for companies to complete the accounting under ASC 740, Income Taxes. In accordance with SAB 118, a company must reflect the income tax effects of those aspects of the Tax Act for which the accounting under ASC 740 is complete. To the extent that a company's accounting for certain income tax effects of the Tax Act is incomplete but it is able to determine a reasonable


estimate, it must record a provisional estimate in the financial statements and should continue to apply ASC 740 on the basis of the provisions of the tax laws that were in effect immediately before the enactment of the Tax Act. We adopted the guidance of SAB 118 as of December 31, 2017. See Note 15 - Income Taxes for additional information onWe finalized our provisional amounts under SAB 118 in the Tax Act and the impact on our consolidated financial statements.fourth quarter of 2018.
We record a tax provision for the anticipated tax consequences of the reported results of operations. We compute the provision for income taxes using the asset and liability method, under which deferred tax assets and liabilities are recognized for the expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities, and for operating losses and tax credit carryforwards. We measure deferred tax assets and liabilities using the currently enacted tax rates in each jurisdiction that applies to taxable income in effect for the years in which those tax assets are expected to be realized or settled. We record a valuation allowance to reduce deferred tax assets to the amount that is believed more likely than not to be realized.
We recognize tax benefits from uncertain tax positions only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such positions are then measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement.
We conduct periodic evaluations of positive and negative evidence to determine whether it is more likely than not that the deferred tax asset can be realized in future periods. In these evaluations, we gave more significant weight to objective evidence, such as our actual financial condition and historical results of operations, as compared to subjective evidence, such as projections of future taxable income or losses.
For the three-year periods ended December 31, 20172018 and 2016,2017, the USVI filing jurisdiction was in a material cumulative loss position. The U.S. jurisdiction was also in a three-year cumulative loss position as of December 31, 20172018 and 2016.2017. We recognize that cumulative losses in recent years is an objective form of negative evidence in assessing the need for a valuation allowance and that such negative evidence is difficult to overcome. Other factors considered in these evaluations are estimates of future taxable income, future reversals of temporary differences, tax character and the impact of tax planning strategies that may be implemented, if warranted.
As a result of these evaluations, we recognized a full valuation allowance of $46.3 million and $62.9 million on our U.S. deferred tax assets at December 31, 2018 and 2017, respectively, and a full valuation allowance of $21.3 million and $43.9 million on our USVI deferred tax assets.assets at December 31, 2018 and 2017, respectively. The U.S. and USVI jurisdictional deferred tax assets are not considered to be more likely than not realizable based on all available positive and negative evidence. We intend to continue maintaining a full valuation allowance on our deferred tax assets in both the U.S. and USVI until there is sufficient evidence to support the reversal of all or some portion of these allowances. Release of the valuation allowance would result in the recognition of certain


deferred tax assets and a decrease to income tax expense for the period in which the release is recorded. However, the exact timing and amount of the valuation allowance release isare subject to change based on the profitability that we achieve.
Net operating loss (NOL)We recognize tax benefits from uncertain tax positions only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such positions are then measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement.
NOL carryforwards may be subject to annual limitations under Internal Revenue Code Section 382 (Section 382) (or comparable provisions of foreign or state law) in the event that certain changes in ownership were to occur. In addition, tax credit carryforwards may be subject to annual limitations under Internal Revenue Code Section 383 (Section 383). We periodically evaluate our NOL and tax credit carryforwards and whether certain changes in ownership have occurred as measured under Section 382 that would limit our ability to utilize a portion of our NOL and tax credit carryforwards. If it is determined that an ownership change(s) has occurred, there may be annual limitations on the use of these NOL and tax credit carryforwards under SectionSections 382 and 383 (or comparable provisions of foreign or state law).
We are currently in the process of evaluatinghave evaluated whether we experienced an ownership change as measured under Section 382, and during 2017 identified risk2018 determined that an ownership change may have occurreddid occur in January 2015 and in December 2017 in the U.S. jurisdiction, which would also resultresults in an ownership change under Section 382 in the USVI jurisdiction. As partThis determination was made based on information available as of this evaluation, Ocwen is seeking additional information pertaining to certain identified 5% shareholders, and their economic ownership for Section 382 purposes. To the extent an ownership change is ultimately determined to have occurred, the annual utilizationdate of our NOLs may be subjectForm 10-K filing for the fiscal year ended December 31, 2018. Due to certain limitations underthe Section 382 and other383 limitations under state tax laws.
Any reduction to our NOL deferred tax assets due to an annual Section 382 limitation and the NOLmaximum carryforward period is expectedfor our NOLs and tax credits, we will be unable to result in an offsetting reduction in valuation allowance related to the NOLfully recognize certain deferred tax assets. Accordingly, as of December 31, 2018, we had reduced our gross deferred tax asset related to our NOLs by $160.9 million, our foreign tax credit deferred tax asset by $29.5 million and corresponding valuation allowance by $55.7 million. The realization of all or a portion of our deferred income tax assets (including NOLs and tax credits) is dependent upon the generation of future taxable income during the statutory carryforward periods. In addition, anythe limitation on the utilization of our NOL and tax credit carryforwards could result in Ocwen incurring a current tax liability. At this time, we anticipate thatliability in future tax years. Our inability to utilize our pre-ownership change NOL carryforwards, any limitation would notfuture recognized built-in losses or deductions, and tax credit carryforwards could have a material impactan adverse effect on our consolidated statementsfinancial condition, results of operations. However,operations and cash flows.
As part of our Section 382 evaluation and consistent with the rules provided within Section 382, Ocwen relies strictly on the existence or absence, as we are stillwell as the information contained in certain publicly available documents (e.g., Schedule 13D, Schedule 13G or other documents filed with the processSEC) to identify shareholders that own a 5-percent or greater interest in Ocwen


stock throughout the period tested. Further, Ocwen relies on such public filings to identify dates in which such 5-percent shareholders acquired, disposed, or otherwise transacted in Ocwen common stock. As the requirement for filing such notices of evaluatingownership from the SEC is to report beneficial ownership, as opposed to actual economic ownership of the stock of Ocwen, certain SEC filings may not represent ownership in Ocwen stock that should be considered in determining whether and when weOcwen experienced an ownership change under the Section 382 rules. Notwithstanding the preceding sentences (regarding Ocwen’ s ability to rely on the existence and absence of information in publicly filed Schedules 13D and 13G), the rules prescribed in Section 382 and the regulations thereunder provide that Ocwen may (but is not required to) seek additional clarification from shareholders filing such Schedules 13D and 13G if there are questions or uncertainty regarding the true economic ownership of shares reported in such filing (whether due to ambiguity in the filing, an overly complex ownership structure, the type of instruments owned and reported in the filings, etc.) (often referred to “actual knowledge” questionnaires). Such information can be sought on a filer by filer basis (i.e., there is no requirement that if actual knowledge is sought with respect to one shareholder, actual knowledge must be sought with respect to all shareholders that filed schedules 13D or 13G). While the seeking of actual knowledge can be beneficial in some instances it may be detrimental in others. Once such actual knowledge is received, Section 382 requires the inclusion of such actual knowledge, even if such inclusion is detrimental to the conclusion reached.
Ocwen has performed its analysis of the rules under Section 382 and, based on all currently available information, identified it experienced an ownership change for Section 382 purposes in January 2015 and December 2017. Prior to 2018, Ocwen was aware of shareholder activity in 2015 and 2017 that may have caused a Section 382 ownership change(s), but determined that additional information could potentially be obtained from certain shareholders the final impact ofthat would indicate a Section 382 limitationsownership change had not occurred. In completing this analysis, Ocwen identified several shareholders that filed a schedule 13G during the period disclosing a greater than 5-percent interest in Ocwen stock where beneficial versus economic ownership of the stock was unclear, and Ocwen therefore requested further details. As of the date of this Form 10-Q, Ocwen has not been determined.received all requested responses from selected shareholders, and will continue to consider such shareholders as economic owners of Ocwen’s stock until actual knowledge is otherwise received.
In September 2018, Ocwen filedis continuing to monitor the ownership in its stock to evaluate information that will become available later in 2019 and that may result in a Definitive Proxy Statement withdifferent outcome for Section 382 purposes and our future cash tax obligations. As part of this monitoring, Ocwen periodically evaluates whether it is appropriate and beneficial to retroactively seek actual knowledge on certain previously identified and included 5-percent shareholders, whereby, depending on the SEC calling for a Special Stockholders Meeting scheduled for November 16, 2018, to allow shareholders to voteresponses received, Ocwen may conclude that either the January 2015 or December 2017 Section 382 ownership changes may have instead occurred on a proposed amendmentdifferent date, or did not occur at all. As such, our analysis regarding the amount of tax attributes that may be available to Ocwen’s Amended and Restated Articles of Incorporation. The proposed amendment would restrict certain transfers of Ocwen’s common stock. Such protective amendment (the "Protective Amendment") is designed to help preserve the value of certain tax benefits associated with NOL carryforwards. As of September 30, 2018, we had total net operating loss carryforwards of approximately $334.0 millionoffset taxable income in the United Statesfuture without restrictions imposed by Section 382 may continue to evolve.
Indemnification Obligations
We have exposure to representation, warranty and United States Virgin Islands jurisdictions, which we estimated to be worth approximately $43.0 million in potential tax savings under assumptions related to our various relevant jurisdictional tax rates (which assumptions reflect a significant degree of uncertainty). If approved, the Protective Amendment generally will restrict any direct or indirect transferindemnification obligations because of our common stock (such as transfers oflending, sales and securitization activities, our securities that result fromacquisitions to the transfer of interests in other entities that own our common stock) if the effect would be to (1) increase the direct or indirect ownership of our common stock by any person or group from less than 4.99% to 4.99%extent we assume one or more of these obligations, and in connection with our common stock or (2) increaseservicing practices. We initially recognize these obligations at fair value. Thereafter, the percentageestimation of the liability considers probable future obligations based on industry data of loans of similar type segregated by year of origination, to the extent applicable, and estimated loss severity based on current loss rates for similar loans, our common stock owned directly or indirectly by any person or group owning or deemed to own 4.99% or more of our common stock. The Protective Amendment, if approved, may not offer a complete solution for the preservation of our NOL carryforwards and a future ownership change may still occur. Further, we cannot assure that the Protective Amendment's restriction on acquisitions of our common stock would be enforceable against all our stockholders,historical rescission rates and the restriction may be subject to challenge.current pipeline of unresolved demands. Our historical loss severity considers the historical loss experience that we incur upon sale or liquidation of a repurchased loan as well as current market conditions. We monitor the adequacy of the overall liability and make adjustments, as necessary, after consideration of other qualitative factors including ongoing dialogue and experience with our counterparties.
Litigation
We monitor our litigation matters, including advice from external legal counsel, and regularly perform assessments of these matters for potential loss accrual and disclosure. We establish liabilities for settlements, judgments on appeal and filed and/or threatened claims for which we believe it is probable that a loss has been or will be incurred and the amount can be reasonably estimated.
Going Concern
In accordance with ASC 205-40, Presentation of Financial Statements - Going Concern, we evaluate whether there are conditions that are known or reasonably knowable that raise substantial doubt about our ability to continue as a going concern within one year after the date that our financial statements are issued. We perform a detailed review and analysis of relevant quantitative and qualitative information from across our organization in connection with this evaluation. To support this effort, senior management from key business units reviews and assesses the following information:
our current financial condition, including liquidity sources at the date that the financial statements are issued (e.g., available liquid funds and available access to credit, including covenant compliance);


our conditional and unconditional obligations due or anticipated within one year after the date that the financial statements are issued (regardless of whether those obligations are recognized in our financial statements);
funds necessary to maintain operations considering our current financial condition, obligations and other expected cash flows within one year after the date that the financial statements are issued (i.e., financial forecasting); and
other conditions and events, when considered in conjunction with the above items, that may adversely affect our ability to meet obligations within one year after the date that the financial statements are issued (e.g., negative


financial trends, indications of possible financial difficulties, internal matters such as a need to significantly revise operations and external matters such as adverse regulatory/legal proceedings or rating agency decisions).
If such conditions exist, management evaluates its plans that when implemented would mitigate the condition(s) and alleviate the substantial doubt about our ability to continue as a going concern. Such plans are considered only if information available as of the date that the financial statements are issued indicates both of the following are true:
it is probable management’s plans will be implemented within the evaluation period; and
it is probable management’s plans, when implemented individually or in the aggregate, will mitigate the condition(s) that raise substantial doubt about our ability to continue as a going concern in the evaluation period.
Our evaluation of whether it is probable that management’s plans will be effectively implemented within the evaluation period is based on the feasibility of implementation of management’s plans in light of our specific facts and circumstances.
Our evaluation of whether it is probable that our plans, individually or in the aggregate, will be implemented in the evaluation period involves a degree of judgment, including about matters that are, to different degrees, uncertain.
RECENT ACCOUNTING DEVELOPMENTS
Recent Accounting Pronouncements
Listed below are recent Accounting Standards Update (ASU) that we adopted in 2018. We adopted the new leasing guidance (ASU 2016-02, ASU 2016-16, Income Taxes: Intra-Entity Transfers of Assets Other Than Inventory2018-10, ASU 2018-11 and ASU 2019-01) on a modified retrospective basisJanuary 1, 2019 by recordingapplying the guidance at the adoption date with a cumulative-effect reductionadjustment to the opening balance of $5.6retained earnings in the period of adoption. The transition adjustment resulted in an adjustment to the opening balance of retained earnings of $16 thousand and we increased both our total assets and total liabilities by $66.2 million, representing the gross recognition of the right-of-use assets and lease liabilities. See Note 1 – Organization, Business Environment and Basis of Presentationto retained earnings. the Unaudited Consolidated Financial Statements for additional information.
Our adoption of the other standards listed below on January 1, 2019 did not have a material impact on our unaudited consolidated financial statements.
ASU 2014-09: Revenue from Contracts with Customers2017-08: Receivables: Nonrefundable Fees and Other Costs
ASU 2016-01: Financial Instruments: Recognition and Measurement2018-02: Income Statement - Reporting Comprehensive Income: Reclassification of Financial Assets and Financial LiabilitiesCertain Tax Effects from Accumulated Other Comprehensive Income
ASU 2016-15: Statement of Cash Flows: Classification of Certain Cash Receipts and Cash Payments2018-09: Codification Improvements
ASU 2016-18: Statement of Cash Flows: Restricted Cash
ASU 2017-01: Business Combinations: Clarifying the Definition of a Business
ASU 2017-09: Compensation: Stock Compensation
ASU 2018-03: Financial Instruments: Technical Corrections and Improvements to Financial Instruments
We are also evaluating the impact of recently issued ASUs not yet adopted that are not effective for us until on or after January 1, 2019.2020. While we do not anticipate that our adoption of most of these ASUs will have a material impact on our consolidated financial statements, we are currently evaluating the effect of adopting certain ASUs. See Note 1 – Organization, Business Environment and Basis of Presentation to the Unaudited Consolidated Financial Statements for additional information.effect.
ITEM 3.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK (Dollars in thousands unless otherwise indicated)
Interest Rates
Our principal market exposure is to interest rate risk due to the impact on our mortgage-related assets and commitments, including mortgageMSRs, loans held for sale, IRLCsloans held for investment and MSRs.IRLCs. Changes in interest rates could materially and adversely affect our volume of mortgage loan originations or reduce the value of our MSRs. We also have exposure to the effects of changes in interest rates on our borrowings, including advance financing facilities.
Interest rate risk is a function of (i) the timing of re-pricing and (ii) the dollar amount of assets and liabilities that re-price at various times. We are exposed to interest rate risk to the extent that our interest rate sensitive liabilities mature or re-price at different speeds, or on different bases, than interest-earning assets.
Our management-level Credit and Market Risk Committee establishes and maintains policies that govern our hedging program, including such factors as our target hedge ratio, the hedge instruments that we are permitted to use in our hedging activities and the counterparties with whom we are permitted to enter into hedging transactions. See Note 1315 – Derivative Financial Instruments and Hedging Activities to the Unaudited Consolidated Financial Statements for additional information regarding our use of derivatives.
Match Funded Liabilities
We monitor
Home Prices
Inactive reverse mortgage loans for which the effectmaximum claim amount has not been met are generally foreclosed upon on behalf of increasesGinnie Mae with the real estate owned remaining in interest rates on the interest paid onrelated HMBS until liquidation. Inactive MCA repurchased loans are generally foreclosed upon and liquidated by the HMBS issuer. Although active and inactive reverse mortgage loans are insured by FHA, we may incur expenses and losses in the process of repurchasing and liquidating these loans that are not reimbursable by FHA in accordance with program guidelines. In addition, in certain circumstances, we may be subject to real estate price risk to the extent we are unable to liquidate real estate owned within the FHA program guidelines. As our variable rate advance financing debt. Earnings on cashreverse mortgage portfolio seasons, and float balances are a partial offset tothe volume MCA repurchases increases, our exposure to changesthis risk will increase.
MSRs and MSR Financing Liabilities
Effective January 1, 2018, we elected fair value accounting for our MSRs previously accounted for using the amortization method, which included Agency MSRs and government-insured MSRs. Effective with this election, our entire portfolio of MSRs is accounted for using the fair measurement method. MSRs are subject to interest rate risk as the mortgage loans underlying the MSRs permit borrowers to prepay their loans. The fair value of MSRs generally decreases in periods where interest expense. Based onrates are declining, as prepayments increase, and increase in periods where interest rates are increasing, as prepayments decrease.
While the extent to which the projected excessmajority of our non-Agency MSRs have been sold to NRZ, these transactions did not qualify as sales and are accounted for as secured financings. We have elected fair value accounting for these MSR financing liabilities. Through these transactions, the majority of the risks and rewards of ownership of the MSRs transferred to NRZ, including interest rate risk. Changes in the fair value of the MSRs sold to NRZ are offset by a corresponding change in the fair value of the MSR financing liabilities, which are recognized as a component of interest expense on variable rate debt exceeds interest income onin our cash and float balances, we would consider hedging this exposure with interest rate swaps or other derivative instruments. We may purchase interest rate caps as economic hedges (not designated as a hedge for accounting purposes) as required by certainunaudited consolidated statements of our advance financing arrangements.operations.


IRLCs and Loans Held for Sale, Loans Held for Investment and IRLCs
In our lending business, newly-originated forward mortgage loans held for sale and newly originated reverse mortgage loans held for investment that we have elected to carry at fair value and IRLCs are subject to the effects of changes in mortgage interest rates from the date of the commitment through the sale of the loan into the secondary market. IRLCs represent an agreement to purchase loans from a third-party originator or an agreement to extend credit to a mortgage loan applicant, whereby the interest rate on the loan is set prior to funding. In our lending business, mortgage loans held for sale and IRLCs are subject to the effects of changes in mortgage interest rates from the date of the commitment through the sale of the loan into the secondary market. As a result, weWe are exposed to interest rate risk and related price risk during the period from the date of the lock commitment through (i) the lock commitment cancellation or expiration date or (ii) through the date of sale of the resulting loan into the secondary mortgage market. Loan commitments for forward loans range from 5 to 90 days, but the majority of our commitments are for 60 days. Our holding period for forward mortgage loans from funding to sale is typically less than 30 days. Loan commitments for reverse mortgage loans range from 10 to 30 days. The majority of our reverse loans are variable rate loan commitments. Our interest rate exposure on these derivative loan commitments is hedged with freestanding derivatives, such as forward contracts. We enter into forward contracts with respect to both fixed and variable rate loan commitments.
For loans held for sale that we have elected to carry at fair value, we manage the associated interest rate risk through an active hedging program overseen by our management’s Credit and Market Risk Committee. Our hedging policy determines the hedging instruments to be used in the mortgage loan hedging program, which includeincluding forward sales of agency “to be announced” securities (TBAs), whole and forward mortgage-backed securities (Forward MBS).
Loans Held for Investment and HMBS-related Borrowings
In our reverse mortgage business, the fair value of our HECM loan portfolio, which is held for investment, decreases as market rates rise and increases as market rates fall. The primary contributors to the portfolio earnings are estimated securitization gains on future interest and mortgage insurance premium balance accruals, servicing fee income net of subservicing fees and losses, and repurchase funding requirements related to the 98% MCA liquidation. As our HECM portfolio is predominantly comprised of ARMs, higher interest rates cause the loan balance to accrue and reach a 98% maximum claim amount liquidation event more quickly, with lower interest rates extending the timeline to liquidation.
The asset value for securitized HECM loans, net of the corresponding HMBS-related liability for securitized loans is comprised of net servicing income on the existing securitized HECM portfolio which we currently do not hedge, but which acts as a partial hedge for our forward sales, Eurodollar futuresMSR value sensitivity.
Match Funded Liabilities
We monitor the effect of increases in interest rates on the interest paid on our variable rate advance financing debt. Earnings on cash and float balances are a partial offset to our exposure to changes in interest expense. Based on the extent to which the projected excess of our interest expense on variable rate debt exceeds interest income on our cash and float balances require, we would consider hedging this exposure with interest rate options. Forward MBS trades are primarily used to fix the forward sales price that will be realized upon the sale of mortgage loans into the secondary market. Our hedging policy also stipulates the hedge ratio we must maintain in managing thisswaps or other derivative instruments. We may purchase interest rate risk, which is also monitoredcaps as economic hedges (not designated as a hedge for accounting purposes) if required by management’s Credit and Market Risk Committee.
Fair Value MSRs
Effective January 1, 2018, we elected fair value accounting for our MSRs previously accounted for using the amortization method, which included Agency MSRs and government-insured MSRs. Effective with this election, our entire portfolio of MSRs is accounted for using the fair measurement method.advance financing arrangements.
Interest Rate Sensitive Financial Instruments
The tables below present the notional amounts of our financial instruments that are sensitive to changes in interest rates and the related fair value of these instruments at the dates indicated. We use certain assumptions to estimate the fair value of


these instruments. See Note 35 – Fair Value to the Unaudited Consolidated Financial Statements for additional information regarding fair value of financial instruments.
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Carrying Value Fair Value Carrying Value Fair ValueCarrying Value Fair Value Carrying Value Fair Value
Rate-Sensitive Assets:              
Interest-earning cash$112,521
 $112,521
 $99,627
 $99,627
$248,342
 $248,342
 $266,235
 $266,235
Loans held for sale, at fair value145,417
 145,417
 214,262
 214,262
153,140
 153,140
 176,525
 176,525
Loans held for sale, at lower of cost or fair value (1)72,019
 72,019
 24,096
 24,096
Loans held for investment - Reverse mortgages, at fair value5,279,187
 5,279,187
 4,715,831
 4,715,831
Automotive dealer financing notes (including match funded)
 
 32,757
 32,590
Loans held for sale, at lower of cost or fair value(1)69,547
 69,547
 66,097
 66,097
Loans held for investment, at fair value5,726,917
 5,726,917
 5,472,199
 5,472,199
U.S. Treasury notes1,059
 1,059
 1,567
 1,567
1,068
 1,068
 1,064
 1,064
Debt service accounts and interest-earning time deposits24,083
 24,083
 38,465
 38,465
Debt service accounts and time deposits23,460
 23,460
 27,964
 27,964
Total rate-sensitive assets$5,634,286
 $5,634,286
 $5,126,605
 $5,126,438
$6,222,474
 $6,222,474
 $6,010,084
 $6,010,084
              
Rate-Sensitive Liabilities:              
Match funded liabilities$714,246
 $710,303
 $998,618
 $992,698
$649,384
 $649,121
 $778,284
 $776,485
HMBS-related borrowings, at fair value5,184,227
 5,184,227
 4,601,556
 4,601,556
5,614,688
 5,614,688
 5,380,448
 5,380,448
Other secured borrowings (2)345,425
 351,996
 545,850
 555,523
SSTL and other secured borrowings (2)436,982
 442,749
 382,538
 383,162
Senior notes (2)347,749
 355,161
 347,338
 358,422
448,143
 430,918
 448,727
 426,147
Total rate-sensitive liabilities$6,591,647
 $6,601,687
 $6,493,362
 $6,508,199
$7,149,197
 $7,137,476
 $6,989,997
 $6,966,242
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Notional
Balance
 
Fair
Value
 
Notional
Balance
 
Fair
Value
Notional
Balance
 
Fair
Value
 
Notional
Balance
 
Fair
Value
Rate-Sensitive Derivative Financial Instruments:              
Derivative assets (liabilities):              
Interest rate caps$320,833
 $1,211
 $375,000
 $2,056
$193,750
 $276
 $260,000
 $678
IRLCs112,446
 2,816
 96,339
 3,283
117,770
 3,982
 150,175
 3,871
Forward MBS trades219,375
 (1,873) 240,823
 (545)105,500
 (4,126) 165,363
 (4,983)
Derivatives, net

 $2,154
 

 $4,794


 $132
 

 $(434)
(1)Net of market valuation allowances and including non-performing loans.
(2)Carrying values are net of unamortized debt issuance costs and discount.


Sensitivity Analysis
Fair Value MSRs, Loans Held for Sale, Loans Held for Investment and Related Derivatives
The following table summarizes the estimated change in the fair value of our MSRs, HECM loans held for investment and loans held for sale that we have elected to carry at fair value as well as any related derivatives at September 30, 2018,March 31, 2019, given hypothetical instantaneous parallel shifts in the yield curve. We used September 30, 2018March 31, 2019 market rates to perform the sensitivity analysis. The estimates are based on the market risk sensitive portfolios described in the preceding paragraphs and assume instantaneous, parallel shifts in interest rate yield curves. These sensitivities are hypothetical and presented for illustrative purposes only. Changes in fair value based on variations in assumptions generally cannot be extrapolated because the relationship to the change in fair value may not be linear.
Change in Fair ValueChange in Fair Value
Down 25 bps Up 25 bpsDown 25 bps Up 25 bps
HECM loans held for investment$2,537
 $(3,334)
Loans held for sale$1,440
 $(1,636)732
 (873)
Forward MBS trades(1,349) 1,503
(702) 827
Total loans held for sale and related derivatives91
 (133)2,567
 (3,380)
      
Fair value MSRs (1)456
 (456)
MSRs (1)(52,481) 51,392
MSRs, embedded in pipeline(39) 39
(18) 16
Total fair value MSRs417
 (417)
Total MSRs(52,499) 51,408
      
Total, net$508
 $(550)$(49,932) $48,028
 
(1)Primarily reflects the impact of market rate changes on projected prepayments on the Agency MSR portfolio and on advance funding costs on the non-Agency MSR portfolio carried at fair value. The acquisition of PHH MSRs significantly increased sensitivity on the Agency MSR portfolio.
Borrowings
The debt used to finance much of our operations is exposed to interest rate fluctuations. We may purchase interest rate swaps and interest rate caps to minimize future interest rate exposure from increases in 1ML interest rates.
Based on September 30, 2018March 31, 2019 balances, if interest rates were to increase by 1% on our variable rate debt and interest earning cash and float balances, we estimate a net positive impact of approximately $8.4$14.1 million resulting from an increase of $19.5$23.8 million in annual interest income and an increase of $11.1$9.7 million in annual interest expense. The increase in interest expense reflects the effect of our hedging activities, which would offset $2.4$1.5 million of the increase in interest on our variable rate debt.
ITEM 4.CONTROLS AND PROCEDURES
Our management, under the supervision of and with the participation of our chief executive officer and principalchief financial officer, has evaluated the effectiveness of our disclosure controls and procedures, as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (Exchange Act), as of September 30, 2018.March 31, 2019.
Based on such evaluation, management concluded that our disclosure controls and procedures as of September 30, 2018March 31, 2019 were (1) designed and functioning effectively to ensure that material information relating to Ocwen, including its consolidated subsidiaries, is made known to our principalchief executive officer and principalchief financial officer by others within those entities,


particularly during the period in which this report was being prepared and (2) operating effectively in that they provided reasonable assurance that information required to be disclosed by Ocwen in the reports that it files or submits under the Securities Exchange Act of 1934 (i) is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and (ii) accumulated and communicated to management, including our principalchief executive officer or principalchief financial officer, as appropriate, to allow timely decisions regarding required disclosure.
There have not been any changes in our internal control over financial reporting that occurred during the fiscal quarter ended September 30, 2018March 31, 2019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.



PART II – OTHER INFORMATION
ITEM 1.LEGAL PROCEEDINGS
See Note 1819 – Regulatory Requirements and Note 2021 – Contingencies to the Unaudited Consolidated Financial Statements. That information is incorporated into this item by reference.
ITEM 1A.RISK FACTORS
An investment in our common stock involves significant risk. We describe the most significant risks that management believes affect or could affect us under Part I of our Annual Report on Form 10-K for the year ended December 31, 2017.2018. Understanding these risks is important to understanding any statement in such Annual Report and in our subsequent SEC filings (including this Form 10-Q) and to evaluating an investment in our common stock. You should carefully read and consider the risks and uncertainties described therein together with all the other information included or incorporated by reference in such Annual Report and in our subsequent SEC filings before you make any decision regarding an investment in our common stock. You should also consider the information set forth above under “Forward-Looking Statements.” If any of the risks actually occur, our business, financial condition, liquidity and results of operations could be materially and adversely affected. If this were to happen, the value of our common stock could significantly decline, and you could lose some or all of your investment.
ITEM 2.UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Not applicable.


ITEM 6.EXHIBITS
   
   
   
   
   
   
   
   
   
   
  
101.INS XBRL Instance Document (filed herewith)
  101.SCH XBRL Taxonomy Extension Schema Document (filed herewith)
  101.CAL XBRL Taxonomy Extension Calculation Linkbase Document (filed herewith)
  101.DEF XBRL Taxonomy Extension Definition Linkbase Document (filed herewith)
  101.LAB XBRL Taxonomy Extension Label Linkbase Document (filed herewith)
  101.PRE XBRL Taxonomy Extension Presentation Linkbase Document (filed herewith)

*    Certain information in this exhibit has been omitted pursuant to Item 601(b)(10) of Regulation S-K and the exhibits to the agreement have been omitted pursuant to Item 601(a)(5) of Regulation S-K. The Company agrees to furnish supplementally to the Securities and Exchange Commission a copy of any omitted exhibit to the agreement upon request.

Schedules and exhibits omitted pursuant to Item 601(b)(2) of Regulation S-K. Ocwen agrees to furnish a copy of
any omitted schedule to the SEC upon request.
††Portions of this exhibit have been omitted pursuant to a request for confidential treatment. Omitted information has been filed separately with the SEC.
**    Management contract or compensatory plan or agreement.
(1)Incorporated by reference to the similarly described exhibit to the Registrant’s Form 8-K filed on February 28, 2018.
(2)Incorporated by reference to the similarly described exhibit to the Registrant’s Form 10-Q for the quarter ended June 30, 2017 filed on August 3, 2017.
(3)(2)Incorporated by reference to the similarly described exhibit to the Registrant’s Form 8-K filed on February 19, 2016.25, 2019.
(4)(3)Incorporated by reference to the similarly described exhibit to the Registrant’s Form 8-K filed on October 4, 2018.March 18, 2019.
(5)Incorporated by reference to the similarly described exhibit to PHH Corporation’s Form 8-K filed on January 17, 2012.
(6)Incorporated by reference to the similarly described exhibit to PHH Corporation’s Form 8-K filed on August 23, 2012.
(7)Incorporated by reference to the similarly described exhibit to PHH Corporation’s Form 8-K filed on August 20, 2013.
(8)Incorporated by reference to the similarly described exhibit to PHH Corporation’s Form 8-K filed on July 5, 2017.
(9)Incorporated by reference to the similarly described exhibit to the Registrant’s Form 8-K filed on July 2, 2018.
(10)Incorporated herein by reference to PHH Corporation’s Form 10-K for the year ended December 31, 2017 filed on March 1, 2018.
(11)Incorporated herein by reference to PHH Corporation’s Form 10-Q for the quarter ended June 30, 2018 filed on August 3, 2018.




Signatures
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 Ocwen Financial Corporation
   
 By:/s/ Catherine M. DondzilaJune C. Campbell
   
  
SeniorExecutive Vice President and Chief AccountingFinancial Officer
(On behalf of the Registrant and as its principal financial officer)
Date: November 5, 2018May 7, 2019  



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