UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
________________________________________ 

FORM 10-Q
________________________________________ 
  
ýQuarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
 For the quarterly period ended September 30, 2018March 31, 2019
  
¨Transition Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
 For the transition period from                              to
 
Commission File Number 000-52170
________________________________________ 
 
INNERWORKINGS, INC.
(Exact Name of Registrant as Specified in its Charter)
________________________________________ 
Delaware 20-5997364
(State or Other Jurisdiction of (I.R.S. Employer
Incorporation or Organization) Identification No.)
 
600 West Chicago Avenue, Suite 850
Chicago, Illinois 60654
Phone: (312) 642-3700
(Address, zip code and telephone number, including area code, of principal executive offices)

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolName of Each Exchange on Which Registered
Common Stock, $0.0001 par valueINWKNasdaq Global Market
Securities registered pursuant to Section 12(g) of the Act: None
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes:   ý    No:   ¨
 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes:   ý      No:   ¨
 
Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, or non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. Check one:
Large accelerated filer:   ¨
Accelerated filer:   x
Non-accelerated filer:   ¨
Smaller reporting company:   ¨
Emerging growth company:   ¨
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes: ¨ No:  ý 

As of November 5, 2018,May 6, 2019, the Registrant had 51,783,01551,859,799 shares of Common Stock, par value $0.0001 per share, outstanding.

INNERWORKINGS, INC.
 
TABLE OF CONTENTS
 
  Page
PART I. FINANCIAL INFORMATION 
   
Item 1.Condensed Consolidated Financial Statements (Unaudited)
   
 Condensed Consolidated Statements of Comprehensive (Loss) Income for the three and nine months ended September 30,March 31, 2019 and 2018 and 2017 (Unaudited)
   
 Condensed Consolidated Balance Sheets as of September 30, 2018March 31, 2019 (Unaudited) and December 31, 20172018
   
 Condensed Consolidated Statement of Stockholders' Equity as of September 30,for the three months ended March 31, 2019 and 2018 (Unaudited)
   
 Condensed Consolidated Statements of Cash Flows for the ninethree months ended September 30,March 31, 2019 and 2018 and 2017 (Unaudited)
   
 Notes to Condensed Consolidated Financial Statements (Unaudited)
   
Item 2.Management’s Discussion and Analysis of Financial Condition and Results of Operations
   
Item 3.Quantitative and Qualitative Disclosures about Market Risk
   
Item 4.Controls and Procedures
   
PART II. OTHER INFORMATION 
   
Item 1.Legal Proceedings
   
Item 1A.Risk Factors
   
Item 2.Unregistered Sales of Equity Securities and Use of Proceeds
   
Item 6.Exhibits
   
SIGNATURES 
   

PART I. FINANCIAL INFORMATION

Item 1.  Condensed Consolidated Financial Statements

InnerWorkings, Inc. and subsidiaries
Condensed Consolidated Statements of Comprehensive (Loss) Income
(In thousands, except per share data)
(Unaudited)
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
  (as restated)   (as restated)   
Revenue$270,850
 $288,523
 $827,356
 $832,994
$267,239
 $274,539
Cost of goods sold206,808
 216,602
 632,376
 626,323
206,043
 208,472
Gross profit64,042
 71,921
 194,980
 206,671
61,196
 66,067
Operating expenses: 
  
     
  
Selling, general and administrative expenses56,142
 57,186
 176,312
 165,855
55,805
 61,167
Depreciation and amortization3,265
 3,317
 10,438
 9,403
2,617
 3,659
Change in fair value of contingent consideration
 (167) 
 677
Goodwill impairment27,887
 
 27,887
 
Intangible and long-lived asset impairment16,818
 
 16,818
 
Restructuring charges3,142
 
 3,142
 
3,934
 
(Loss) income from operations(43,212) 11,585
 (39,617) 30,736
(1,160) 1,241
Other income (expense): 
  
     
  
Interest income19
 31
 135
 77
98
 62
Interest expense(1,769) (1,198) (4,854) (3,239)(2,745) (1,568)
Other, net(301) 426
 (1,734) (962)(740) (846)
Total other expense(2,051) (741) (6,453) (4,124)(3,387) (2,352)
(Loss) income before income taxes(45,263) 10,844
 (46,070) 26,612
Loss before income taxes(4,547) (1,111)
Income tax (benefit) expense(326) 3,728
 851
 9,444
(2,085) 573
Net (loss) income$(44,937) $7,116
 $(46,921) $17,168
Net loss$(2,462) $(1,684)
          
Basic (loss) earnings per share$(0.87) $0.13
 $(0.90) $0.32
Diluted (loss) earnings per share$(0.87) $0.13
 $(0.90) $0.31
Basic loss per share$(0.05) $(0.03)
Diluted loss per share$(0.05) $(0.03)
          
Comprehensive (loss) income$(46,646) $9,284
 $(50,872) $25,196
$(1,715) $1,680


See accompanying notes to the condensed consolidated financial statements.
 

InnerWorkings, Inc. and subsidiaries
Condensed Consolidated Balance Sheets
(In thousands, except per share data)
September 30, 2018 December 31, 2017March 31, 2019 December 31, 2018
Assets(unaudited) (as restated)(unaudited) 
Current assets: 
  
 
  
Cash and cash equivalents$27,595
 $30,562
$25,851
 $26,770
Accounts receivable, net of allowance for doubtful accounts of $2,949 and $3,534, respectively188,744
 205,386
Accounts receivable, net of allowance for doubtful accounts of $5,227 and $4,880, respectively184,359
 193,253
Unbilled revenue59,961
 50,016
51,166
 46,474
Inventories57,164
 40,694
46,927
 56,001
Prepaid expenses21,494
 18,565
14,245
 16,982
Other current assets43,005
 37,865
36,188
 34,106
Total current assets397,963
 383,088
358,736
 373,586
Property and equipment, net79,320
 36,714
35,952
 82,933
Intangibles and other assets: 
  
 
  
Goodwill170,652
 199,946
152,181
 152,158
Intangible assets, net10,405
 27,563
9,301
 9,828
Right of use assets39,391
 
Deferred income taxes931
 691
1,073
 1,195
Other non-current assets2,512
 1,636
3,486
 2,976
Total intangibles and other assets184,500
 229,836
205,432
 166,157
Total assets$661,783
 $649,638
$600,120
 $622,676
Liabilities and stockholders' equity 
  
 
  
Current liabilities: 
  
 
  
Accounts payable$161,389
 $141,164
$149,813
 $158,449
Accrued expenses35,539
 34,391
31,339
 35,474
Deferred revenue17,725
 17,620
20,945
 17,614
Revolving credit facility - current (See Note 13)12,979
 
Revolving credit facility - current138,923
 142,736
Other current liabilities21,535
 24,078
31,493
 26,231
Total current liabilities249,167
 217,253
372,513
 380,504
Revolving credit facility - non-current138,447
 128,398
Financing obligation - build to suit42,900
 
Lease liabilities35,044
 
Deferred income taxes12,143
 12,043
8,268
 8,178
Other non-current liabilities7,230
 7,399
1,986
 50,903
Total liabilities449,887
 365,093
417,811
 439,585
Commitments and contingencies (See Note 12)

 

Commitments and contingencies

 

Stockholders' equity: 
  
 
  
Common stock, par value $0.0001 per share, 200,000 and 200,000 shares authorized, 64,434 and 64,075 shares issued, and 51,746 and 54,055 shares outstanding, respectively6
 6
Common stock, par value $0.0001 per share, 200,000 and 200,000 shares authorized, 64,534 and 64,495 shares issued, and 51,845 and 51,807 shares outstanding, respectively6
 6
Additional paid-in capital238,385
 235,199
240,734
 239,960
Treasury stock at cost, 12,688 and 10,020 shares, respectively(81,471) (55,873)
Treasury stock at cost, 12,688 and 12,688 shares, respectively(81,471) (81,471)
Accumulated other comprehensive loss(23,180) (19,229)(23,562) (24,309)
Retained earnings78,156
 124,442
46,602
 48,905
Total stockholders' equity211,896
 284,545
182,309
 183,091
Total liabilities and stockholders' equity$661,783
 $649,638
$600,120
 $622,676

See accompanying notes to the condensed consolidated financial statements.

InnerWorkings, Inc. and subsidiaries 
Condensed Consolidated Statement of Stockholders' Equity
(In thousands)
(Unaudited)

The following summarizes the changes in total equity for the three months ended March 31, 2018:
Common Stock Treasury Stock Additional Paid-in-Capital Accumulated Other Comprehensive Loss Retained Earnings TotalCommon Stock Treasury Stock Additional Paid-in-Capital Accumulated Other Comprehensive Loss Retained Earnings Total
Shares Amount Shares Amount Shares Amount Shares Amount 
Balance at December 31, 2017 (as restated)64,075
 $6
 10,020
 $(55,873) $235,199
 $(19,229) $124,442
 $284,545
Balance at December 31, 201764,075
 $6
 10,020
 $(55,873) $235,199
 $(19,229) $124,442
 $284,545
Net loss            (46,921) (46,921)            (1,684) (1,684)
Total other comprehensive loss, net of tax          (3,951)   (3,951)
Comprehensive loss              (50,872)
Total other comprehensive income, net of tax          3,364
   3,364
Comprehensive income              1,680
Issuance of common stock upon exercise of stock awards359
 
     (438)     (438)28
 
     48
     48
Acquisition of treasury shares    2,668
 (25,598)       (25,598)    932
 (8,671)       (8,671)
Stock-based compensation expense        3,624
     3,624
        1,417
     1,417
Cumulative effect of change related to adoption of ASC 606            482
 482
            482
 482
Cumulative effect of change related to adoption of ASU 2016-16            153
 153
            153
 153
Balance at September 30, 201864,434
 $6
 12,688
 $(81,471) $238,385
 $(23,180) $78,156
 $211,896
Balance as of March 31, 201864,103
 $6
 10,952
 $(64,544) $236,664
 $(15,865) $123,393
 $279,654

The following summarizes the changes in total equity for the three months ended March 31, 2019:
 Common Stock Treasury Stock Additional Paid-in-Capital Accumulated Other Comprehensive Loss Retained Earnings Total
 Shares Amount Shares Amount    
Balance as of December 31, 201864,495
 $6
 12,688
 $(81,471) $239,960
 $(24,309) $48,905
 $183,091
Net loss            (2,462) (2,462)
Total other comprehensive income, net of tax          747
   747
Comprehensive loss              (1,715)
Issuance of common stock upon exercise of stock awards39
 
     35
     35
Stock-based compensation expense        739
     739
Cumulative effect of change related to adoption of ASC 842            159
 159
Balance as of March 31, 201964,534
 $6
 12,688
 $(81,471) $240,734
 $(23,562) $46,602
 $182,309

See accompanying notes to the condensed consolidated financial statements.


InnerWorkings, Inc. and subsidiaries
Condensed Consolidated Statements of Cash Flows
(In thousands)
(Unaudited)
Nine Months Ended September 30,Three Months Ended March 31,
2018 20172019 2018
  (as restated)   
Cash flows from operating activities 
  
 
  
Net (loss) income$(46,921) $17,168
Adjustments to reconcile net (loss) income to net cash from operating activities: 
  
Net loss$(2,462)
$(1,684)
Adjustments to reconcile net loss to net cash from operating activities: 

 
Depreciation and amortization10,438
 9,403
2,617

3,659
Stock-based compensation expense3,624
 5,296
739

1,417
Deferred income taxes
 448


30
Bad debt provision888
 268
385

538
Implementation cost amortization344
 
143

125
Change in fair value of contingent consideration
 677
Goodwill impairment27,887
 
Intangible and long-lived asset impairment16,818
 
Other operating activities(189) 157
102

52
Change in assets: 
  
 

 
Accounts receivable and unbilled revenue5,810
 (35,732)3,924

24,165
Inventories(16,469) (17,726)9,149

2,131
Prepaid expenses and other assets(7,903) (10,567)116

2,941
Change in liabilities: 
  
 

 
Accounts payable20,350
 7,395
(8,351)
(20,922)
Accrued expenses and other liabilities (See Note 3)(4,572) 6,474
Net cash provided by (used in) operating activities10,105
 (16,739)
Accrued expenses and other liabilities(870)
21,857
Net cash provided by operating activities5,492

34,309
      
Cash flows from investing activities 
  
 
  
Purchases of property and equipment(7,835) (10,274)(3,345) (2,874)
Net cash used in investing activities(7,835) (10,274)(3,345) (2,874)
      
Cash flows from financing activities 
  
 
  
Net borrowings from revolving credit facility23,230
 42,258
Net short-term secured borrowings55
 633
Net repayments of revolving credit facility(3,800) (9,023)
Net short-term secured borrowings (repayments)1,256
 (1,986)
Repurchases of common stock(25,689) (10,041)
 (8,048)
Payments of contingent consideration
 (10,989)
Proceeds from exercise of stock options416
 1,824
63
 7
Payment of debt issuance costs(545) 
(585) 
Other financing activities(746) (850)(29) (67)
Net cash (used in) provided by financing activities(3,279) 22,835
Net cash used in financing activities(3,095) (19,117)
      
Effect of exchange rate changes on cash and cash equivalents(1,958) 936
29
 594
Decrease in cash and cash equivalents(2,967) (3,242)
(Decrease) increase in cash and cash equivalents(919) 12,912
Cash and cash equivalents, beginning of period30,562
 30,924
26,770
 30,562
Cash and cash equivalents, end of period$27,595
 $27,682
$25,851
 $43,474

See accompanying notes to the condensed consolidated financial statements.

InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018March 31, 2019




1. Summary of Significant Accounting Policies

Basis of Presentation of Interim Financial Statements
 
The accompanying unaudited condensed consolidated financial statements of InnerWorkings, Inc. and subsidiaries (the “Company”) included herein have been prepared to conform to the rules and regulations of the Securities and Exchange Commission (“SEC”) and accounting principles generally accepted in the United States (“GAAP”) for interim financial information. Certain information and footnote disclosures normally included in financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, all adjustments considered necessary for a fair presentation of the accompanying unaudited financial statements have been included, and all adjustments are of a normal and recurring nature. The operating results for the three and nine month periods ended September 30, 2018March 31, 2019 are not necessarily indicative of the results to be expected for the full year ending December 31, 2018.2019. These condensed consolidated interim financial statements and notes should be read in conjunction with the Company’s Consolidated Financial Statements and Notes thereto as of and for the year ended December 31, 20172018 included in the Company’s Annual Report on Form 10-K/A10-K filed with the SEC on July 27, 2018.March 19, 2019.
 
Restatement of Prior Period Financial Statements

As discussed in greater detail in Note 20 of the Company’s Form 10-K/A filed on July 27, 2018, the Company determined to restate its previously issued unaudited condensed consolidated financial statements for the quarterly periods within the years ended December 31, 2017 and 2016. The restatement corrected certain errors primarily related to the timing of the recognition of (i) revenue recognized for goods shipped and services performed and (ii) cost of goods sold for certain orders that were not recorded in the period in which the end product was sold to the customer and revenue was recognized. The condensed consolidated interim financial statements for the three and nine month periods ended September 30, 2017 presented herein include the impacts of the restatement on our condensed consolidated financial statements for such periods included in our previously reported Quarterly Report on Form 10-Q.

Description of the Business
 
The Company was incorporated in the state of Delaware on January 3, 2006. The Company is a leading global marketing execution firm for some of the world's most marketing intensive companies, including those in the Fortune 1000, across a wide range of industries. As a comprehensive outsourced enterprise solution, the Company leverages proprietary technology, an extensive supplier network and deep domain expertise to streamline the creation, production and distribution of marketing and promotional materials, signage and displays, retail experiences, events and promotions and packaging across every major market worldwide. The items the Company sources are generally procured through the marketing supply chain and are referred to collectively as marketing materials. The Company’s technology and database of information is designed to capitalize on excess manufacturing capacity and other inefficiencies in the traditional marketing and print supply chain to obtain favorable pricing and to deliver high-quality products and services.
 
During the third quarter of 2018, the Company changed its reportable segments. The Company is now organized and managed by the chief operating decision maker for purposes of resource allocation and assessing performance as three operating segments: North America, EMEA and LATAM. The Company reflected the segment change as if it had occurred in all periods presented. See Note 15 for further information about the Company’s reportable segments.

Preparation of Financial Statements and Use of Estimates
 
The preparation of the consolidated financial statements is in conformity with GAAP.U.S. GAAP which requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities as of the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. On an ongoing basis, the Company evaluates its estimates, including those related to product returns, allowance for doubtful accounts, inventories and inventory valuation, valuation and impairments of goodwill and long-lived assets, income taxes, accrued bonus, contingencies, stock-based compensation and litigation costs. The Company bases its estimates on historical experience and on other assumptions that its management believes are reasonable under the circumstances. These estimates form the basis for making judgments about the carrying value of assets and liabilities when those values are not readily apparent from other sources. Actual results may differ from those estimates.
 
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



Foreign Currency Translation

The Company determines the functional currency for its parent company and each of its subsidiaries by reviewing the currencies in which their respective operating activities occur. Assets and liabilities of these operations are translated into U.S. currency at the rates of exchange at the balance sheet date. Income and expense items are translated at average monthly rates of exchange. The resulting translation adjustments are included in accumulated other comprehensive loss, a separate component of stockholders’ equity. Transaction gains and losses arising from activities in other than the applicable functional currency are calculated using average exchange rates for the applicable period and reported in net income as a non-operating item in each period. Non-monetary balance sheet items denominated in a currency other than the applicable functional currency are translated using the historical rate.

InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019



Argentinian Highly Inflationary Accounting

In the second quarter of 2018, the Argentinian economy was classified as highly inflationary under GAAP due to multiple years of increasing inflation, the devaluation of the Argentine peso ("ARS") and increasing borrowing rates. Effective July 1, 2018, the Company's Argentinian subsidiary is being accounted for under highly inflationary accounting rules, which principally means all transactions are recorded in U.S. dollars. The Company uses the official ARS exchange rate to translate the results of its Argentinian operations into U.S. dollars. As of September 30, 2018,March 31, 2019, the Company had a balance of net monetary assets denominated in ARS of approximately $44.043.7 million ARS, and the exchange rate was approximately $4143.3 ARS per U.S. dollar.

During the three and nine-month periodsmonth period ended September 30, 2018,March 31, 2019, the Company recorded $0.1$0.04 million of unfavorable currency impacts recorded within Other income (expense). For the three months ended September 30, 2018,March 31, 2019, the Company had revenue and gross margin of $0.6 million and $0.1 million, respectively, at its Argentinian operations. For the nine months ended September 30, 2018, the Company had revenue and gross margin of $3.3 million and $0.4 million, respectively from its Argentinian operations.

Revenue Recognition

Revenue is measured based on consideration specified in a contract with a customer and the Company recognizes revenue when it satisfies a performance obligation by transferring control over a product or service to a customer which may be at a point in time or over time. Unbilled revenue represents shipments or deliveries that have been made to customers for which the related account receivable has not yet been invoiced.

Shipping and handling costs after control over a product has transferred to a customer are expensed as incurred and are included in cost of goods sold in the condensed consolidated statements of operations.    

In accordance with Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") Topic 606, Revenue from Contracts with Customerswe, the Company generally reportreports revenue on a gross basis because wethe Company typically controlcontrols the goods or services before transferring to the customer. Under these arrangements, we arethe Company is primarily responsible for the fulfillment, including the acceptability, of the marketing materials and other products or services. In addition, we havethe Company has reasonable discretion in establishing the price, and in some transactions, wethe Company also havehas inventory risk and areis involved in the determination of the nature or characteristics of the marketing materials and products. In some arrangements, we arethe Company is not primarily responsible for fulfilling the goods or services. In arrangements of this nature, we dothe Company does not control the goods or services before they are transferred to the customer and such revenue is reported on a net basis.

Some service revenue, including stand-alone creative and other services, may be earned over time; however, the difference from recognizing that revenue over time compared to a point in time (i.e., when the service is completed and accepted by the customer) is not material. Service revenue has not been material to our overall revenue to date.

The Company records taxes collected from customers and remitted to governmental authorities on a net basis.

Stock-Based CompensationRecent Accounting Pronouncements

Recently Adopted Accounting Standards

In February 2016, the Financial Accounting Standards Board (“FASB”) issued ASU No. 2016-02, Leases (Topic 842). This pronouncement requires lessees to recognize a liability for lease obligations, which represents the discounted obligation to make future lease payments, and a corresponding right-of-use asset on the balance sheet. The Company adopted ASU 2016-02, along with related clarifications and improvements, as of January 1, 2019, using the modified retrospective approach, which allows the Company to apply Accounting Standards Codification (“ASC”) 840, Leases, in the comparative periods presented in the year of adoption. The cumulative effect of adoption was recorded as an adjustment to the opening balance of retained earnings in the period of adoption.
 
The Company accounts for stock-based compensation awardselected to employeesuse the package of practical expedients, which permitted the Company to not reassess: (i) whether a contract is or contains a lease, (ii) lease classification, and directors in accordance(iii) initial direct costs resulting from the lease. The Company has not elected the hindsight practical expedient, which permits the use of hindsight when determining lease term and impairment of operating lease assets. The Company elected to apply the short-term lease exception, which allows the Company to keep leases with ASC 718, Compensation – Stock Compensation. Compensation expense is measured by determiningterms of 12 months or less off the fair value of each award using the Black-Scholes option valuation model for stock options or the closing share price on the grant date for restricted shares, restricted stock unitsbalance sheet. The Company also elected to combine lease and performance share units ("PSUs"). The fair value is then recognized over the requisite service period of the awards, which is generally the vesting period, onnon-lease components as a straight-line basissingle component for the Company's entire award.population of lease assets.
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018March 31, 2019




On June 1, 2017, the Compensation CommitteeAdoption of the Boardnew standard resulted in the recording of Directorsnet lease assets and lease liabilities of approximately $39.4 million and $41.5 million, respectively, as of January 1, 2019. The $2.1 million difference in the Company approved, pursuantlease liabilities and net lease assets represents the net ASC 840 lease liabilities at the effective date that were netted against the initial right-of-use-asset, which included: straight-line rent, prepaid rent, and lease incentives. The $0.2 million transition adjustment to retained earnings was comprised of $1.0 million of build-to-suit financing lease assets that were derecognized and recorded as operating leases in transition and $0.5 million of initial impairment to right-of-use-assets, which were partially offset by the 2006 Stock Incentive Plan, awardsrelated deferred tax effect of PSUs for certain executive officers and employees. PSUs are performance-based awards that will settle in shares$0.3 million.

Adoption of ASU 2016-02 did not materially impact the Company's common stock, in an amount between 0%consolidated net earnings nor cash flows, and 200% of the target award level, baseddid not have a notable impact on the cumulative adjusted earnings per share andCompany's liquidity or debt-covenant compliance under the return on invested capital achieved by the Company between April 1, 2017 and December 31, 2019. Compensation expense for PSUs is measured by determining the fair value of the award using the closing share price on the grant date and is recognized ratably from the grant date to the vesting date for the number of awards expected to vest. The amount of compensation expense recognized for PSUs is dependent upon a quarterly assessment of the likelihood of achieving the performance conditions.
Stock-based compensation cost recognized during the period is based on the full grant date fair value of the share-based payment awards adjusted for any forfeitures during the period for both employees and nonemployees.
The Company recorded stock-based compensation expense of $0.8 million and $2.4 million for the three months ended September 30, 2018 and 2017, respectively, and $3.6 million and $5.3 million for the nine months ended September 30, 2018 and 2017, respectively.

Recent Accounting Pronouncements

Recently Adopted Accounting StandardsCompany's current agreements.

In the first quarter of 2018, the Company adopted FASB Accounting Standards Update ("ASU") No. 2014-09, Revenue from Contracts with Customers (Topic 606) and all the related amendments (the “new revenue standard”), which outlines a single comprehensive model for entities to use in accounting for revenue using a five-step process that supersedes virtually all existing revenue guidance. The Company adopted the new revenue standard using the modified retrospective transition method. We recognized the cumulative effect of initially applying the new revenue standard as an adjustment to the opening balance of retained earnings and the effects of the adoption of the new revenue standard on the Company's statement of cash flows are discussed in Note 2. The comparative information has not been restated and continues to be reported under the accounting standards in effect for those periods. We expect the impact of the adoption to be immaterial to our net income on an ongoing basis.

In the first quarter of 2018, the Company adopted ASU No. 2016-15, Classification of Certain Cash Receipts and Cash Payments, which amends ASC 230, Statement of Cash Flows. This ASU provides guidance on the statement of cash flows presentation of certain transactions where diversity in practice exists. The new guidance was applied retrospectively and the impact of this adoption resulted in a $4.4 million increase in cash flows from financing activities and a corresponding decrease in cash flows from operating activities in the condensed consolidated statements of cash flows for the nine months ended September 30, 2017 due to contingent liability payments made in excess of the original liability recognized at the time of acquisition during that period.

In the first quarter of 2018, the Company adopted ASU No. 2016-16, Accounting for Income Taxes: Intra-Entity Asset Transfers of Assets Other than Inventory, which amends the timing of recognition of tax consequences of intercompany asset transfers other than inventory when the transfer occurs and removes the exception to postpone recognition until the asset has been sold to an outside party. The new guidance was applied on a modified retrospective basis through a cumulative-effect adjustment to retained earnings. The impact of this adoption did not have a material effect on the consolidated financial statements.

In the first quarter of 2018, the Company early adopted ASU No. 2017-04, Simplifying the Test for Goodwill Impairment, which simplifies the accounting for goodwill impairment by removing Step 2 of the goodwill impairment test. The new guidance will be applied prospectively, and the impact of this adoption is not expected to have a material effect on the consolidated financial statements.

In the first quarter of 2018, the Company adopted ASU No. 2017-09, Scope of Modification Accounting, which amends ASC 718, Compensation - Stock Compensation. This ASU amends the scope of modification accounting for share-based payment arrangements and provides guidance on the types of changes to the terms or conditions of share-based payment awards to which an entity would be required to apply modification accounting. The new guidance will allow companies to make certain changes to awards without accounting for them as modifications. It does not change the accounting for modifications. The new guidance is applied prospectively to awards modified on or after the adoption date. The impact of this adoption did not have a material effect on the consolidated financial statements.

InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



In third quarter of 2018, the Company early adopted ASU No. 2018-15, Customer's Accounting for Implementation Costs Incurred In A Cloud Computing Arrangement That Is A Service Contract, which amends the guidance in ASC 350, Intangibles - Goodwill and Other, to align a customer's accounting for implementation costs incurred in a cloud computing arrangement that is a service contract with the guidance on capitalizing costs related to internal-use software. Capitalized costs for internal-use software are included in property and equipment, net in the condensed consolidated financial statements. The new guidance will be applied prospectively, and the impact of this adoption is not expected to have a material effect on the consolidated financial statements.

Recently Issued Accounting Pronouncements Not Yet Adopted

In February 2016,2019, the FASB issued ASU No. 2016-02, Leases (Topic 842), which increases transparency and comparability among organizations by recognizing lease assets and lease liabilities on the balance sheet and requires disclosure of key information about leasing arrangements. ASU 2016-02 requires lessees to recognize a right-of-use asset and a lease liability for most leases in the balance sheet as well as other qualitative and quantitative disclosures. ASU 2016-02 requires using a modified retrospective transition method and provides certain practical expedients. The Company is evaluating the impact of applying such practical expedients and accounting policy elections. The Company’s evaluation includes ASU No. 2018-11, Leases (Topic 842), Targeted Improvements, which permits an alternate transition method that does not require comparative periods to be presented in the financial statements in the period of adoption to be restated, as well as for lessors to not separate lease and revenue components. ASU 2016-02 is effective for annual periods beginning after December 15, 2018 and interim periods within those annual periods. Upon adoption, the Company’s financial statement disclosures will be expanded to present additional details of its leasing arrangements. At this time, the Company is unable to reasonably estimate the impact to the consolidated financial statements upon adoption.

In February 2018, the FASB issued Accounting Standards Update No. 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income, which amends ASC 220, Income Statement - Reporting Comprehensive Income. This ASU allows a reclassification from accumulated OCI to retained earnings for stranded tax effects resulting from tax reform. This update is effective for fiscal years beginning after December 15, 2018, including interim periods therein, and early adoption is permitted.permitted.An election was not made to reclassify the income tax effects of the Tax Cuts and Jobs Act from accumulated other comprehensive income to retained earnings. The adoption of this ASU did not have a material impact on the Company's Consolidated Financial Statements.

Recently Issued Accounting Pronouncements Not Yet Adopted

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires entities to measure the impairment of certain financial instruments, including trade receivables, based on expected losses rather than incurred losses. The effective date is for fiscal years beginning after December 15, 2019, with early adoption permitted for financial statement periods beginning after December 15, 2018. The Company is evaluating the potential effects of the ASU on the consolidated financial statements. The effects of tax reform on the Company’s consolidated financial statements are outlined in Note 7.

In June 2018, the FASB issued ASU No. 2018-07, Improvements to Nonemployee Share-Based Payment Accounting, which simplifies the accounting for share-based payments granted to nonemployees for goods and services. Under the ASU, most of the guidance on such payments to nonemployees would be aligned with the requirements for share-based payments granted to employees. This ASU is effective for annual periods beginning after December 15, 2018 and interim periods within those annual periods, and early adoption is permitted. The Company is currently evaluating the impact of adopting this standard on its consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement, which amends ASC 820, Fair Value Measurement. This ASU modifies the disclosure requirements for fair value measurements by removing, modifying, or adding certain disclosures. The effective date is the first quarter of fiscal year 2021, with early adoption permitted for the removed disclosures and delayed adoption until fiscal year 2021 permitted for the new disclosures. The removed and modified disclosures will be adopted on a retrospective basis and the new disclosures will be adopted on a prospective basis. The Company is evaluating the potential effects of the ASU on the consolidated financial statements.

2. Revenue Recognition

On January 1, 2018, the Company adopted ASC 606 using the modified retrospective method applied to those contracts that were not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under ASC 606, while prior period amounts are not adjusted and continue to be reported in accordance with our historic accounting under ASC Topic 605 Revenue Recognition. The following summarizes the significant changes in accounting treatment due to the adoption of the new revenue standard:
We recorded a net increase to opening retained earnings of $0.5 million as of January 1, 2018 due to the cumulative impact of adopting ASC 606, with the impact primarily related to our capitalization of certain setup costs, inclusive of income tax effects. The details of the significant changes and quantitative impact of the changes for the three and nine months ended September 30, 2018 are disclosed below.
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



The Company previously recognized setup costs related to new customers as selling, general and administrative expense when they were incurred. Under ASC 606, the Company capitalizes certain setup costs as costs to fulfill a contract and amortizes them consistently with the pattern of transfer of the good or service to which the asset relates.
The following tables summarize the impacts of ASC 606 adoption on the Company’s consolidated financial statements as of and for the three and nine months ended September 30, 2018 (in thousands, except per share data).
 As Reported September 30, 2018 Adjustments As Adjusted Without Adoption of ASC 606
Condensed consolidated balance sheet     
Assets:     
   Other non-current assets$2,512
 $(619) $1,893
Liabilities:     
   Deferred income taxes12,143
 (167) 11,976
Stockholders' equity:     
   Retained earnings78,156
 (452) 77,704
 As Reported Three Months Ended September 30, 2018 Adjustments As Adjusted Without Adoption of ASC 606
Condensed consolidated statement of operations     
Operating expenses:     
   Selling, general and administrative expenses$56,142
 $(9) $56,133
Loss from operations(43,212) 9
 (43,203)
Loss before income taxes(45,263) 9
 (45,254)
Income tax benefit(326) 2
 (324)
Net loss(44,937) 7
 (44,930)
Basic loss per share$(0.87) $
 $(0.87)
Diluted loss per share$(0.87) $
 $(0.87)

 As Reported Nine Months Ended September 30, 2018 Adjustments As Adjusted Without Adoption of ASC 606
Condensed consolidated statement of operations     
Operating expenses:     
   Selling, general and administrative expenses$176,312
 $(30) $176,282
Loss from operations(39,617) 30
 (39,587)
Loss before income taxes(46,070) 30
 (46,040)
Income tax expense851
 8
 859
Net loss(46,921) 23
 (46,899)
Basic loss per share$(0.90) $
 $(0.90)
Diluted loss per share$(0.90) $
 $(0.90)

The adoption of ASC 606 had no impact on the Company’s cash flow from operations and only resulted in offsetting changes in classification in operating cash flows.

Nature of Goods and Services

InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



The Company primarily generates revenuesrevenue from the procurement of marketing materials for customers. Service revenue, including creative, design, installation, warehousing and other services, has not been material to the Company’s overall revenue to date.

Products and services may be sold separately or in bundled packages. For bundled packages, the Company accounts for individual products and services separately if they are distinct - that is, if a product or service is separately identifiable from other items in the bundled package and if a customer can benefit from it on its own or with other resources that are readily available to the customer.

We includeThe Company includes any fixed charges per ourits contracts as part of the total transaction price. The transaction price is allocated between separate products and services in a bundle based on their standalone selling prices. The standalone selling prices are generally determined based on the prices at which the Company separately sells the products and services.

Contracts may include variable consideration (for example, customer incentives like rebates), and to the extent that variable consideration is not constrained, we includethe Company includes the expected amount within the total transaction price and update ourupdates its assumptions over the duration of the contract. The constraint will generally not result in a reduction in the estimated transaction price.

InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019



The Company’s performance obligations related to the procurement of marketing materials are typically satisfied upon shipment or delivery of ourits products to customers. Payment is typically due from the customer at this time or shortly thereafter. Unbilled revenue represents shipments or deliveries that have been made to customers for which the related account receivable has not yet been invoiced. The Company does not have material future performance obligations that extend beyond one year.

Some service revenue may be recognized over time but the difference from recognizing that revenue over time versus at a point in time when the service is completed and accepted by the customer has not been material to the Company’s overall revenue to date.

Contract Balances

Contract liabilities were $17.7$20.9 million and $17.6 million as of September 30, 2018March 31, 2019 and January 1,December 31, 2018, respectively, and are referred to as deferred revenue in the condensed consolidated financial statements. We record deferred revenue when cash payments are received or due in advance of our performance. The increase in the deferred revenue balance for the ninethree months ended September 30, 2018March 31, 2019 is primarily driven by cash payments received or due in advance of satisfying our performance obligations as well as the recognition of a contract liability for projects where we have a right to payment (approximately $5.5$11.7 million), offset by $11.3$8.4 million of revenue recognized from the deferred revenue balance from January 1,December 31, 2018. There were no contract assets during the period.as of March 31, 2019 or December 31, 2018.

Transaction Price Allocated to Remaining Performance Obligations

ASC 606 requires that the Company disclose the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied as of September 30, 2018.March 31, 2019. The Company does not have material future performance obligations that extend beyond one year. Accordingly, the Company has applied the optional exemption for contracts that have an original expected duration of one year or less. The nature of the remaining performance obligations as well as the nature of the variability and how it will be resolved is described above.

Costs to Obtain a Customer Contract

The Company incurs certain incremental costs to obtain a contract that the Company expects to recover. The Company applies a practical expedient and recognizes the incremental costs of obtaining contracts as an expense when incurred if the amortization period of the assets that the Company otherwise would have recognized is one year or less. No incremental costs to obtain a contract incurred by the Company prior to adoption of ASC 606 or during the quarterquarters ended September 30,March 31, 2019 and 2018 arewere required to be capitalized. These costs would primarily relate to commissions paid to our account executives and are included in selling, general and administrative expenses.

Costs to Fulfill a Customer Contract

The Company capitalizedcapitalizes certain setup costs related to new customers as fulfillment costs upon adoption of ASU 2014-09 and during the quarter ended September 30, 2018.costs. The closing balance at September 30,March 31, 2019 and December 31, 2018 was $0.6 million.$1.2 million and $1.2 million, respectively. Capitalized
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



contract costs are amortized over the expected period of benefit using the straight-line method which is generally three years. In the three and nine months ended September 30,March 31, 2019 and 2018, the amount of amortization was $0.1 million and $0.3$0.1 million, respectively, and there was no impairment loss in relation to the costs capitalized.capitalized in either period presented.

3. Contingent ConsiderationLeases

In connectionThe Company leases office space, warehouses, automobiles, and equipment. These leases are recorded as right-of-use assets and lease liabilities for leases with terms greater than 12 months. The Company’s leases generally have terms of 1-10 years, with certain leases including renewal options to extend the leases for additional periods at the Company’s discretion. Generally, the lease term is the minimum of the Company’s acquisitions, contingent consideration is payable in cash or common stocknoncancelable period of the lease, as the Company is not reasonably certain to exercise renewal options.

Operating lease expense is recognized on a straight-line basis over the lease term, while variable lease payments are expensed as incurred. Tenant allowances used to fund leasehold improvements are recognized when earned and reduce the right-of-use asset related to the lease. These are amortized through the right-of-use asset as reductions of expense over the lease term.
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019



Operating lease assets and liabilities are recognized at the lease commencement date. Operating lease liabilities represent the present value of lease payments not yet paid. Operating lease assets represent the right to use an underlying asset and are based upon the achievementoperating lease liabilities adjusted for prepayments or accrued lease payments, initial direct costs, lease incentives, and impairment of certain performance measures over future periods. The Company recordedoperating lease assets. To determine the acquisition date fairpresent value of the contingent consideration liability as additional purchase price. As discussed in Note 11, the process for determining the fair value of the contingent consideration liability consists of reviewing financial forecasts and assessing the likelihood of reaching the required performance measures based on factors specific to each acquisition as well as the Company’s historical experience with similar arrangements. Subsequent to the acquisition date,lease payments not yet paid, the Company estimates incremental secured borrowing rates corresponding to the fair valuematurities of the contingent consideration liability each reporting periodleases. The Company estimates this rate based on prevailing financial market conditions as rates are not implicitly stated in most leases. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants. Leased assets are presented net of accumulated amortization. Variable lease payment amounts that cannot be determined at the commencement of the lease, such as increases in lease payments based on changes in index rates or usage, are not included in the ROU assets or liabilities; instead, these are expensed as incurred and any adjustments made torecorded as variable lease expense.
Adoption of Topic 842 resulted in the fair valuerecording net lease assets and lease liabilities of approximately $39.4 million and $41.5 million, respectively. The current portion of the lease liabilities are recorded within other current liabilities on the condensed consolidated balance sheet. The $2.1 million difference in the Company’s resultslease liabilities and net lease assets represents the net ASC 840 lease liabilities at the effective date that were netted against the initial right-of-use-asset, which included: straight-line rent, prepaid rent, and lease incentives. The $0.2 million transition adjustment to retained earnings was comprised of operations. If an acquisition reaches$1.0 million of build-to-suit financing lease assets that were derecognized and recorded as operating leases in transition and $0.5 million of initial impairment to right-of-use-assets, which were partially offset by the required performance measures within the reporting period, the fair valuerelated deferred tax effect of the contingent consideration liability is increased to 100%, the maximum potential payment, and reclassified to due to seller.$0.3 million.

ThereSupplemental balance sheet information related to leases was as follows (in thousands):
  March 31, 2019
Operating leases:  
Right of use assets $39,382
   
Finance leases:  
Right of use assets:  
Right of use asset, cost $19
   Accumulated amortization (10)
Right of use asset, net $9
   
Total ending right of use asset - net: 39,391
   
Lease liabilities:  
Current  
   Operating $6,343
   Finance 78
Non-current  
   Operating $34,844
   Finance 200
Total lease liabilities $41,465

The components of lease cost were no contingent consideration obligations outstandingas follows:
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019



(in thousands) March 31, 2019
Operating lease cost $2,426
Variable lease cost 289
Short-term lease cost 602
Finance lease cost:  
   Amortization of right-of-use assets 1
   Interest on lease liabilities 8
  Total financing lease cost $9
Sublease income 
Total lease cost $3,326

Average lease terms and discount rates were as follows:
March 31, 2019
Weighted-average remaining lease term (years)
   Operating leases6.07
   Financing leases3.42
Weighted-average discount rate
   Operating leases0.06
   Financing leases0.13

Supplemental cash flow information related to leases was as follows (in thousands):
  March 31, 2019
Cash paid for amounts included in the measurement of lease liabilities:  
   Operating cash flows from finance leases $2,390
   Operating cash flows from operating leases 26
Total $2,416

The aggregate future lease payments for operating and finance leases as of March 31, 2019 are as follows (in thousands):
 Operating Finance
Remaining 2019$6,205
 $79
20208,915
 105
20218,776
 105
20227,511
 50
20236,041
 10
Thereafter12,334
 
Total lease payments$49,782
 $349
Less: Interest(8,595) (71)
Present value of lease liabilities$41,187
 $278

The aggregate future lease payments for operating and capital leases as of December 31, 2017 or September 30, 2018. During the three months ended September 30, 2017, the Company recorded (income) expense of $(0.2) million. During the nine months ended September 30, 2017, the Company recorded expense of $0.7 million. For the nine months ended September 30, 2017, $4.4 million of contingent consideration payments2018 were reclassified from financing activitiesas follows (in thousands):
InnerWorkings, Inc. and subsidiaries
Notes to operating activities in accordance with ASU 2016-15 (See Note 1) as they were not made soon after the acquisition date and deemed to be excess cash payments.Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019

On June 30, 2017, the EYELEVEL acquisition reached the required performance measures at the end of its earnout period and the balance of the fair value of the contingent consideration liability was reclassified to due to seller. During the third quarter of 2017, the Company paid $17.7 million to settle the final balance owed to the sellers. As of September 30, 2017, all liabilities have been settled.

 Operating
2019$6,383
20205,017
20214,422
20223,245
20232,068
Thereafter1,966
Total lease payments$23,101

4. Goodwill 

The following is a summary of the goodwill balance for each reportable segment as of September 30, 2018March 31, 2019 (in thousands): 
 North America EMEA LATAM Total
Goodwill as of December 31, 2017$170,685
 $21,815
 $7,447
 $199,946
Foreign exchange impact(33) (1,037) (338) (1,407)
Goodwill impairment
 (20,778) (7,109) (27,887)
Goodwill as of September 30, 2018$170,652
 $
 $
 $170,652
 North America EMEA LATAM Total
Goodwill as of December 31, 2018$152,158
 $
 $
 $152,158
Foreign exchange impact23
 
 
 23
Goodwill as of March 31, 2019$152,181
 $
 $
 $152,181
 
Goodwill represents the excess of purchase price and related costs over the value assigned to the net tangible and identifiable intangible assets of businesses acquired. In accordance with ASC 350, Intangibles – Goodwill and Other, goodwill is not amortized, but instead is tested for impairment annually, or more frequently if circumstances indicate a possible impairment may exist. Absent any interim indicators of impairment, the Company tests for goodwill impairment as of the first day of the fourth fiscal quarter of each year. 

The fair value estimates used in the goodwill impairment analysis require significant judgment. The fair value estimates were based on assumptions management believes to be reasonable, but that are inherently uncertain, including estimates of future revenue and operating margins and assumptions about the overall economic climate and the competitive environment for the business.

The Company most recently impaired a portion of its goodwill in the North America reportable segment as of December 31, 2018, as outlined below. The Company further considered indicators for impairment at March 31, 2019 given the significant level of goodwill remaining in the reportable segment as well as the recent impairment test. The fair value determination of the reporting unit primarily relies on management judgments around timing of generating revenues from recent new customer wins as well as timing of benefits expected to be received from the significant restructuring actions currently underway (see Note 6). If assumptions surrounding either of these factors change, then a future impairment charge may occur.

2018 Goodwill Impairment ChargeCharges

During the quarter ended September 30, 2018, the Company changed its segments (see Note 15) and re-evaluated its reporting units. This change required an interim impairment assessment of goodwill.

The Company determined an enterprise value for its North America, EMEA and LATAM reporting units that considered both discounted cash flow and guideline public company methods. The Company further compared the enterprise value of each reporting unit to their respective carrying value. The enterprise value for North America exceeded its carrying value, which indicated that there was no impairment, whereas enterprise values for the EMEA and LATAM reporting units were less than their respective carrying values and resulted in $20.8 million and $7.1 million goodwill impairment charges, respectively.

As of December 31, 2018, the Company performed an interim impairment assessment due to a triggering event caused by a sustained decrease in the Company's stock price. The Company determined an enterprise value for its North America reporting unit that considered both the discounted cash flow and guideline public company methods. The Company further compared the enterprise value of the reporting unit to its respective carrying value. The enterprise value for the North America reporting unit was less than its carrying value and resulted in a $18.4 million non-cash goodwill impairment charge. No tax
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018March 31, 2019



In total, the Company recognized a $27.9 million non-cash, goodwill impairment charge during the third quarter of 2018, which is included in operating expenses in the condensed consolidated statement of operations. No tax benefit was recognized on such charge, and this charge had no impact on the Company’sCompany's cash flows or compliance with debt covenants. The

Prior to this 2018 activity, the Company previously recorded gross and accumulated impairment losses of $75.4 million resulting from prior period goodwill impairment tests.

The fair value estimates used in the goodwill impairment analysis required significant judgment. The Company's fair value estimates for the purposes of determining the goodwill impairment charge are considered Level 3 fair value measurements. The fair value estimates were based on assumptions management believes to be reasonable, but that are inherently uncertain, including estimates of future revenues and operating margins and assumptions about the overall economic climate and the competitive environment for the business.

5. Other Intangibles and Long-Lived Assets

The following is a summary of the Company’s intangible assets as of September 30, 2018March 31, 2019 and December 31, 20172018 (in thousands):
September 30,
2018
 December 31, 2017 
Weighted
Average Life
March 31,
2019
 December 31, 2018 
Weighted
Average Life
Customer lists$74,063
 $74,615
 14.4$73,627
 $73,792
 14.4
Non-compete agreements956
 964
 4.1
Non-competition agreements956
 950
 4.1
Trade names2,510
 2,510
 13.32,510
 2,510
 13.3
Patents57
 57
 9.057
 57
 9.0
77,586
 78,146
 77,150
 77,309
 
Less accumulated amortization(67,181) (50,583) 
Less accumulated amortization and impairment(67,849) (67,481) 
Intangible assets, net$10,405
 $27,563
 $9,301
 $9,828
 

In accordance with ASC 350,Intangibles - Goodwill and Other, the Company amortizes its intangible assets with finite lives over their respective estimated useful lives and reviews for impairment whenever impairment indicators exist. Impairment indicators could include significant under-performance relative to the historical or projected future operating results, significant changes in the manner of use of assets, significant negative industry or economic trends or significant changes in the Company’s market capitalization relative to net book value. Any changes in key assumptions used by the Company, including those set forth above, could result in an impairment charge and such a charge could have a material adverse effect on the Company’s condensed consolidated resultsstatement of operations.comprehensive (loss) income. The Company’s intangible assets consist of customer lists, non-competenon-competition agreements, trade names, and patents. The Company’s customer lists, which have an estimated weighted-average useful life of approximately fourteen years, are being amortized using the economic life method. The Company’s non-competenon-competition agreements, trade names, and patents are being amortized on a straight-line basis over their estimated weighted-average useful lives of approximately four years, thirteen years, and nine years, respectively.
 
Amortization expense related to these intangible assets was $0.9$0.5 million and $1.2 million for the three months ended September 30,March 31, 2019 and 2018, respectively. The Company's customer lists had accumulated amortization and 2017, respectively, and $3.2impairment of $64.9 million and $3.7$64.5 million for the nine months ended September 30,as of March 31, 2019 and December 31, 2018, respectively. The Company's trade names had accumulated amortization and 2017,impairment of $2.0 million and $2.0 million as of March 31, 2019 and December 31, 2018, respectively. The Company's patents and non-competition agreements were fully amortized as of March 31, 2019 and December 31, 2018, respectively.

The estimated amortization expense for the remainder of 20182019 and each of the next five years and thereafter is as follows (in thousands):
Remainder of 2018$567
20192,123
Remainder of 2019$1,593
20202,022
2,021
20211,784
1,783
20221,408
1,407
2023962
2024745
Thereafter2,501
790
$10,405
$9,301

2018 Intangible and Long-Lived Asset Impairment

InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018March 31, 2019



Intangible and Long-Lived Asset Impairment

DuringIn the third quarter ended September 30,of 2018, the Company changed its reporting units as part of a segment change, which required an interim impairment assessment. The Company's intangible and long-lived assets associated with the reporting units assessed were also reviewed for impairment. It was determined that the fair value of intangible assets in EMEA and LATAM was less than the recorded book value of certain customer lists. Additionally, it was determined that the fair value of capitalized costs related to a legacy ERP system in EMEA was less than the recorded book value of such assets.

In the third quarter of 2018, As a result, the Company recognized a $13.8 million non-cash, intangible asset impairment charge related to certain customer lists.lists, which is included in the accumulated amortization balance above. Of the total charge, $0.6 million related to the LATAM reportable segment, and $13.2 million related to the EMEA segment and are included in the accumulated amortization balance above. Inreportable segment. During the third quarter of 2018, the Company also recognized a $3.0 million non-cash, long-lived asset impairment charge related to a legacy ERP system in the EMEA reportable segment.

  
6. Restructuring Activities

2018 Restructuring Plan

On August 10, 2018, the Company approved a plan to reduce the Company's cost structure while driving returnsvalue for its clients and shareholders.stockholders. The plan was adopted as a result of the Company's determination that its selling, general and administrative costs were disproportionately high in relation to its revenue and gross profit. In connection with these actions, the Company expects to incur pre-tax cash restructuring charges of $8.0$20.0 million to $10.0$25.0 million and pre-tax non-cash restructuring charges of $0.4 million. Cash charges are expected to include $6.0$12.0 million to $8.0$15.0 million for employee severance and related benefits and $2.0$8.0 million and $10.0 million for lease and contract terminations and other associated costs. Where required by law, the Company will consult with each of the affected countries’ local Works Councils prior to implementing the plan. The plan iswas expected to be completed by the end of 2019. On February 21, 2019, the Board of Directors approved a two-year extension to the restructuring plan through the end of 2021.

For the three and nine months ended September 30, 2018,March 31, 2019, the Company recognized $3.1$3.9 million in restructuring charges.

The following table summarizes the accrued restructuring activities for this plan for the ninethree months ended September 30, 2018March 31, 2019 (in thousands):

 Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total
Balance at December 31, 2017 $
 $
 $
 $
Balance at December 31, 2018 $358
 $286
 $705
 $1,349
Charges 1,954
 212
 976
 3,142
 698
 658
 2,578
 3,934
Cash payments (216) 
 
 (216) (747) (673) (2,147) (3,567)
Non-cash settlements/adjustments (305) 
 
 (305) (24) (207) 
 (231)
Balance at September 30, 2018 $1,433
 $212
 $976
 $2,621
Balance at March 31, 2019 $285
 $64
 $1,136
 $1,485

During the three and nine months ended September 30, 2018,March 31, 2019, the Company recorded the following restructuring costs within (income) loss from operations and (income) loss before income taxes (in thousands):
  North America EMEA LATAM Total
For the Three and Nine Months Ended September 30, 2018        
Restructuring charges $1,666
 $1,186
 $290
 $3,142
  North America EMEA LATAM Other Total
Restructuring charges $192
 $1,079
 $35
 $2,628
 $3,934

2015 Restructuring Plan

InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



On December 14, 2015, the Company approved a global realignment plan that allowed the Company to more efficiently meet client needs across its international platform. Through improved integration of global resources, the plan created back office and other efficiencies and allowed for the elimination of approximately 100 positions. In connection with these actions, the Company incurred pre-tax cash restructuring charges of $6.7 million, the majority of which were recognized during 2016.2017. These cash charges included approximately $5.6 million for employee severance and related benefits and $1.1 million for lease and
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019



contract terminations and other associated costs. The charges were all incurred by the end of 20162017 with the final payouts of the charges expected to occur in 2018.2019. As required by law, the Company consulted with each of the affected countries’ local Works Councils throughout the plan.

The following table summarizes the accrued restructuring activities for this plan for the ninethree months ended September 30, 2018March 31, 2019 (in thousands), all of which relate to EMEA:
  Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total
Balance at December 31, 2017 $484
 $
 $
 $484
Cash payments (47) 
 
 (47)
Balance at September 30, 2018 $437
 $
 $
 $437
  Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total
Balance as of December 31, 2018 $486
 $
 $
 $486
Cash payments 
 
 
 
Balance as of March 31, 2019 $486
 $
 $
 $486

7. Income Taxes
 
On December 22, 2017, the Tax Cuts and Jobs Act (“Tax Reform Act”) was enacted into law. The Tax Reform Act significantly revises the U.S. corporate income tax laws by, amongst other things, reducing the corporate income tax rate from 35.0% to 21.0%. In addition to the tax rate reduction, the legislation establishes new provisions that affect our 20182019 results, including but not limited to, the creation of a new minimum tax called the base erosion anti-abuse tax ("BEAT"); a new provision that taxes U.S. allocated expenses (e.g., interest and general administrative expenses) and currently taxes certain income greater than 10% return on assets from foreign operations (Globalcalled Global Intangible Low-Tax Income or “GILTI”(“GILTI”); a new limitation on deductible interest expense; and limitations on the deductibility of certain employee compensation.

Certain impacts of the new legislation would have generally required accounting to be completed in the period of enactment, however in response to the complexities of this new legislation, the SEC issued guidance to provide companies with relief. The SEC provided up to a one-year window for companies to finalize the accounting for the impacts of this new legislationcompensation and we anticipate finalizing our accounting during 2018. While our accounting for the enactment of the new U.S. tax legislation is not complete, we have recorded an estimate of our full-year net GILTI cost in the amount of $0.3 million for the nine months ended September 30, 2018. During the quarter ended September 30, 2018, we recorded a $0.9 million tax benefit as an adjustment to the provisional transition tax estimate recorded as of December 31, 2017. We expect to finalize this amount during 2018.benefits.

The Company's tax provision for interim periods is determined using an estimate of its annual effective tax rate, adjusted for discrete items. The Company’s reported effective income tax rate was 0.7%45.9% and 34.4%(51.6)% for the three months ended September 30,March 31, 2019 and 2018, and 2017, respectively. The Company’s reported effective income tax rate was (1.8)% and 35.5% for the nine months ended September 30, 2018 and 2017, respectively. The Company’s effective income tax rate differs from the U.S. federal statutory rate each year due to certain operations that are subject to tax incentives, state and local taxes, valuation allowances, impacts of the Tax Reform Act, and foreign taxestax rates that are different than the U.S. federal statutory tax rate. In addition, the effective tax rate can be impacted each period by discrete factors and events.

The effective tax rates were impacted by losses in jurisdictions where the Company’s foreign entities have valuation allowances against deferred tax assets,events such as well as by other discrete factors, including the goodwill impairment, a write-off of a deferred tax asset for stock‑based compensation due to the expiration of unexercised stock options, and an adjustment to the provisional transition tax estimate. In addition, the effective tax rate for the three and nine months ended September 30, 2017 was affected by the fair value changes to contingent considerationoptions.

Valuation allowances are recorded to reduce deferred tax assets when it is more likely than not that a tax benefit will expire unutilized. At the end of each reporting period, the Company reviews the realizability of its deferred tax assets. During the third quarter of 2017, we released a Peruvian valuation allowance, therefore, we adjusted the valuation allowance by $0.8 million resulting in a $0.2 million benefit to income tax expense for the three and nine months ended September 30, 2017. There were no material valuation adjustments for the three and nine months ended September 30,March 31, 2019 and 2018. Additionally, the Company
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



continues to incur losses in jurisdictions which have valuation allowances against tax loss carryforwards, so a tax benefit has not been recognized in the financial statements for these losses.

8. EarningsLoss Per Share
 
Basic (loss) earningsloss per common share is calculated by dividing net (loss) incomeloss by the weighted average number of common shares outstanding for the period. Diluted (loss) earnings per share is calculated by dividing net (loss) incomeloss by the weighted average shares outstanding assuming dilution. Dilutive common shares outstanding is computed using the Treasury Stock Method and reflects the additional shares that would be outstanding if dilutive stock options were exercised and restricted stock and restricted stock units were settled for common shares during the period. In addition, dilutive shares include any shares issuable related to PSUs for which the performance conditions have been met as of the end of the period.

There were no dilutive effects during the three and nine months ended September 30,March 31, 2019 and 2018 as a result of thea net loss. During the three and nine months ended September 30, 2017, an aggregate of 1.2 million options and restricted common shares,loss incurred in each period. The number of the periods presented, wereantidilutive securities excluded from the calculation as these options and restricted common shares were anti-dilutive. Thecomputation of diluted earnings per share amounts was not material.The computations of basic and diluted (loss) earningsloss per share for the three and nine months ended September 30,March 31, 2019 and 2018 and 2017 are as follows (in thousands, except per share amounts):
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019



Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
  (as restated)   (as restated)
   
Numerator:          
Net (loss) income$(44,937) $7,116
 $(46,921) $17,168
Net loss$(2,462) $(1,684)
          
Denominator:          
Weighted-average shares outstanding basic
51,688
 53,964
 52,384
 53,962
51,830
 53,716
Effect of dilutive securities:          
Employee and director share-based compensation
 1,225
 
 1,165
Employee stock options and restricted common shares
 
Weighted-average shares outstanding diluted
51,688
 55,189
 52,384
 55,127
51,830
 53,716
          
Basic (loss) earnings per share$(0.87) $0.13
 $(0.90) $0.32
Diluted (loss) earnings per share$(0.87) $0.13
 $(0.90) $0.31
Basic loss per share$(0.05) $(0.03)
Diluted loss earnings per share$(0.05) $(0.03)

9. Accumulated Other Comprehensive Loss
 
The table below presents changes in the components of accumulated other comprehensive loss for the three and nine months ended September 30,March 31, 2019 and 2018 and 2017 (in thousands):
 Three Months Ended September 30,
 2018 2017
 Foreign currency translation adjustments Foreign currency translation adjustments
Balance, beginning of period$(21,472) $(15,090)
Other comprehensive (loss) income before reclassifications, net(1,708) 2,168
Net current-period other comprehensive (loss) income(1,708) 2,168
Balance, end of period$(23,180) $(12,922)
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



 Nine Months Ended September 30,
 2018 2017
 Foreign currency translation adjustments Foreign currency translation adjustments
Balance, beginning of period$(19,229) $(20,949)
Other comprehensive (loss) income before reclassifications, net(3,951) 8,027
Net current-period other comprehensive (loss) income(3,951) 8,027
 $(23,180) $(12,922)
 Three Months Ended March 31,
 2019 2018
 Foreign currency translation adjustments Foreign currency translation adjustments
Balance, beginning of period$(24,309) $(19,229)
Other comprehensive income before reclassifications, net747
 3,364
Net current-period other comprehensive income747
 3,364
Balance, end of period$(23,562) $(15,865)

10. Related Party Transactions
 
The Company provides print procurement services to Arthur J. Gallagher & Co. J. Patrick Gallagher, Jr., a member of the Company’s Board of Directors, is the Chairman, President, and Chief Executive Officer of Arthur J. Gallagher & Co. and has a direct ownership interest in Arthur J. Gallagher & Co. The total amount billed for such print procurement services during the three months ended September 30,March 31, 2019 and 2018 and 2017 was $0.4$0.5 million and $0.5$0.3 million, respectively, and $1.1 million and $1.3 million during the nine months ended September 30, 2018 and 2017, respectively. The amounts receivable from Arthur J. Gallagher & Co. were $0.3$0.4 million and $0.2$0.3 million as of September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively.

In the fourth quarter of 2017, the Company began providing marketing execution services to Enova International, Inc. ("Enova"). David Fisher, a member of the Company's Board of Directors, is the Chairman and Chief Executive Officer of Enova and has a direct ownership interest in Enova. The total amount billed for such services during the three and nine months ended September 30,March 31, 2019 and 2018 was $2.9$2.7 million and $6.9$1.8 million, respectively. The amounts receivable from Enova were $1.0$2.2 million and $0.1$2.0 million as of September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively.
 
11. Fair Value Measurement
 
ASC 820, Fair Value Measurement, includes a fair value hierarchy that is intended to increase consistency and comparability in fair value measurements and related disclosures. The fair value hierarchy is based on observable or unobservable inputs to valuation techniques that are used to measure fair value. Observable inputs reflect assumptions market participants
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019



would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect a reporting entity’s pricing based upon its own market assumptions.
 
The fair value hierarchy consists of the following three levels:
 
Level 1: Inputs are quoted prices in active markets for identical assets or liabilities.
Level 2: Inputs are quoted prices for similar assets or liabilities in an active market, quoted prices for identical or similar assets or liabilities in markets that are not active, and inputs other than quoted prices that are observable and market-corroborated inputs, which are derived principally from or corroborated by observable market data.
Level 3: Inputs that are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable.

The book value of the debt under the Credit Agreement, dated as of August 2, 2010, subsequently amended most recently as of September 28, 2018March 15, 2019 and further discussed in Note 13, is considered to approximate its fair value as of September 30, 2018March 31, 2019 as the interest rates are considered in line with current market rates. This valuation method utilizes Level 1 inputs.

12. Commitments and Contingencies
 
Financing Obligation - Build to Suit Leases

InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



During the third quarter of 2018, construction for the Portland, Oregon and Blue Ash, Ohio warehouse and office facilities for the Company's North America operations was completed. The Company was previously deemed the accounting owner of these facilities during construction, and now that the construction is complete, the Company evaluated both properties for sale‑leaseback accounting treatment under ASC 840, Leases.

Based on such analyses, the Company determined that the Blue Ash, Ohio location qualified for sale-leaseback accounting treatment, whereas the Portland, Oregon location did not qualify for sale-leaseback accounting treatment. For the Blue Ash property, the Company de-recognized the related construction-in-progress asset and the corresponding financing obligation from its balance sheet as of September 30, 2018. For normal tenant improvements funded by the Company, a leasehold improvement asset of $0.3 million was recorded in Property and equipment, net as of September 30, 2018.

For the Portland property, the building was reclassified to buildings within Property and equipment, net. All future rent payments on the Portland lease will be treated as debt service payments on the financing obligation. As of September 30, 2018, $9.0 million, was included in Property and equipment, net for the Portland facility. A corresponding liability (under the finance method) of $8.9 million was included in Financing obligation - build-to-suit leases as of September 30, 2018. The Company included $0.3 million related to the Portland location in the income statement during the three and nine months ended September 30, 2018.

The Company has also entered into lease arrangements to make certain improvements to recently constructed buildings in Prague, Czech Republic to be used as new warehouse and office space for the Company’s EMEA operations. As of September 30, 2018, the Prague warehouse and office locations are under construction and are expected to be completed during the fourth quarter of 2018.

According to ASC 840, the Company is deemed the accounting owner of the Prague facilities because the arrangements do not comply with the requirements for lessee involvement in construction guidance under ASC 840. Consequently, the fair value of the warehouse and office buildings, which was $35.6 million, was included in construction-in-process within Property and equipment, net as of September 30, 2018. As these lease arrangements were entered into in 2017, there was an out-of-period adjustment attributable to 2017 and the first and second quarters of 2018 due to timing of the application of build to suit lease accounting guidance.

The amounts recorded were based on actual construction costs incurred through September 30, 2018. A liability (under the finance method) of $33.9 million was included in Financing obligation - build-to-suit leases as of September 30, 2018, and accrued construction costs of $1.7 million were included in Accrued expenses as of September 30, 2018. The Company included $0.3 million related to the Prague locations in the income statement during the three and nine months ended September 30, 2018. Construction costs incurred through December 31, 2017, March 31, 2018 and June 30, 2018 were not deemed material to such periods.
In the nine months ended September 30, 2018, the Company had non-cash investing activities of $44.6 million and non-cash financing activities of $42.9 million related to such build to suit transactions.

Legal Contingencies

In October 2013, the Company removed the former owner of Productions Graphics from his role as President of Productions Graphics, the Company’s French subsidiary. He had been in that role since the Company’s 2011 acquisition of Productions Graphics, a European business then principally owned by him. In December 2013, the former owner of Productions Graphics initiated a wrongful termination claim in the Commercial Court of Paris seeking approximately €0.7 million (approximately $1.0 million) in fees and damages. In anticipation of this claim, in November 2013, he also obtained a judicial asset attachment order in the amount of €0.7 million (approximately $1.0 million) as payment security; the attachment order was confirmed in January 2014, and the Company filed an appeal of the order. In March 2015, the appellate court ruled in the Company’s favor in the attachment proceedings, releasing all attachments. The Company disputes the allegations of the former owner of Productions Graphics and intends to vigorously defend these matters. In February 2014, based on a review the Company initiated into certain transactions associated with the former owner of Productions Graphics, the Company concluded that he had engaged in fraud by inflating the results of the Productions Graphics business in order to induce the Company to pay him €7.1 million in contingent consideration pursuant to the acquisition agreement. In light of those findings, in February 2014, the Company filed a criminal complaint in France seeking to redress the harm caused by his conduct and this proceeding is currently pending. In addition, in September 2015, the Company initiated a civil claim in the Paris Commercial Court against the former owner of Productions Graphics, seeking civil damages to redress these same harms. In addition to these pending matters, there may be other potential
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



disputes between the Company and the former owner of Productions Graphics relating to the acquisition agreement. The Company had paid €5.8 million (approximately $8.0 million) in fixed consideration and €7.1 million (approximately $9.4 million) in contingent consideration to the former owner of Productions Graphics; the remaining maximum contingent consideration under the acquisition agreement was €34.5€37.6 million (approximately $37.6 million)million at the time) and the Company has determined that none of this amount was earned and payable.

In January 2014, a former finance employee of Productions Graphics initiated wrongful termination and overtime claims in the Labor Court of Boulogne-Billancourt, and he currently seeks damages of approximately €0.6 million (approximately $0.7 million). The Company disputes these allegations and intends to vigorously defend these matters. In addition, the Company’s criminal complaint in France, described above, seeks to redress harm caused by this former employee in light of his participation in the fraudulent transactions described above. The labor claim has been stayed in deference to the Company’s related criminal complaint.

In May 2018, shortly following the Company’s announcement of its intention to restate certain historical financial statements, a putative securities class action complaint was filed against the Company and certain of its current and former officers and directors.  The action, Errol Brown, et al., v. InnerWorkings, Inc., et al., is currently pending beforewas brought in the United States District Court for the Central District of California.  The complaint alleges claims pursuant to Sections 10(b) and 20(a) of the Securities Exchange Act of 1934. Allegations in the complaint include that the Company and its current and former officers and directors made untrue statements or omissions of material fact by issuing inaccurate financial statements for the fiscal years ending December 31, 2015, 2016, and 2017, as well as all interim periods. The putative class seeks an unspecified amount of monetary damages as well as reimbursement of fees and costs, including reasonable attorneys’ fees, and other costs. The Company and individual defendants dispute the claims. On July 27, 2018, the Court appointed a lead plaintiff and lead counsel for the case.  Plaintiff’s counsel filed an amended complaint on September 25, 2018. TheOn March 27, 2019, the Court granted the Company’s deadline for filing a motion to dismiss is November 26, 2018.   the amended complaint, and on April 16, 2019 the plaintiff’s action was dismissed.
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019




13. Revolving Credit Facilities and Going Concern

The Company entered into a Credit Agreement, dated as of August 2, 2010, subsequently amended most recently as of September 28, 2018,March 15, 2019, among the Company, the lenders party thereto and Bank of America, N.A., as Administrative Agent (the “Credit Agreement”). The Credit Agreement includes a revolving commitment amount of $175 million and $160 million in the aggregate through September 25, 2019 and September 25, 2020, respectively. The Credit Agreement also provides the Company the right to increase the aggregate commitment amount by an additional $50 million. Outstanding borrowings under the revolving credit facility are guaranteed by the Company’s material domestic subsidiaries, as defined in the Credit Agreement.

The most recent amendment (i) extends the maturity date from September 25, 2019 to September 25, 2020, (ii) adjusts the applicable rate spreads charged for interest on outstanding loans and letters of credit, and (iii) increases the maximum leverage ratio to which the Company is subject for the trailing twelve months ended September 30, 2018 and for the trailing twelve months ending December 31, 2018.

The Company’s obligations under the Credit Agreement and such domestic subsidiaries’ guaranty obligations are secured by substantially all of their respective assets. The ranges of applicable rates charged for interest on outstanding loans and letters of credit are 50-225 basis point spread for loans based on the base rate and 150-325 basis point spread for letter of credit fees and loans based on the Eurodollar rate.

The most recent amendment (i) modified the definition of the term “Consolidated EBITDA” as used in the covenant calculations, (ii) increased the maximum leverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019 and (iii) decreased the minimum interest coverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019, respectively.

The terms of the Credit Agreement include various covenants, including covenants that require the Company to maintain a maximum leverage ratio and a minimum interest coverage ratio. The most recent amendment to the Credit Agreement modified the maximum leverage ratio from 3.003.50 to 1.01.00 to 4.254.50 to 1.01.00 for the trailing twelve months ended September 30,December 31, 2018, and from 3.00 to 1.01.00 to 3.504.75 to 1.01.00 for the trailing twelve months ending Decemberended March 31, 2018.2019. The maximum leverage ratio is 3.00 to 1.01.00 for the trailing twelve months ending June 30, 2019 and each period thereafter. The most recent amendment to the Credit Agreement also modified the minimum interest coverage ratio from 5.00 to 1.00 to 4.00 to 1.00 for the trailing twelve months ended December 31, 2018, and from 5.00 to 1.00 to 3.50 to 1.00 for the trailing twelve months ending March 31, 2019. The minimum interest coverage ratio is 5.00 to 1.00 for the trailing twelve months ending June 30, 2019 and each period thereafter. The Company is also required to maintain an interest coverage ratio of no less than 5.0 to 1.0. The Company isWe were in compliance with all debt covenants as of September 30, 2018.March 31, 2019.

The revised covenants only affected the fourth quarter of 2018 and the first quarter of 2019. The Company concluded that without any additional changes, it would likely exceed the maximum leverage ratio covenant and/or not meet the minimum interest coverage ratio beyond the revised period, in which case the lenders would have the ability to demand repayment of the outstanding debt at such time. Accordingly, the outstanding balance is presented as a current liability as of March 31, 2019 based on the guidance in ASC 470, Debt.

Additionally, under ASC 205, Presentation of Financial Statements, the Company is required to consider and has evaluated whether there is substantial doubt that it has the ability to meet its obligations within one year from the financial statement issuance date. This assessment also includes the Company’s consideration of any management plans to alleviate such doubts. As described above, the probable inability of the Company to meet its current covenant obligations beyond the covenant waiver periods casts substantial doubt on the Company’s ability to meet its obligations within one year from the financial statement issuance date.

The Company is in the process of negotiating changes to its debt structure with its existing lenders, which, based on discussions with lenders to-date and review of proposed negotiated conditions and financial covenants, the Company believes will be successfully completed in Q2 2019.

At September 30, 2018,March 31, 2019, the Company had $3.6$11.2 million of unused availability under the Credit Agreement and $0.5$1.5 million of letters of credit which have not been drawn upon. The amount outstanding under the Company's' revolving credit facility - noncurrent was $138.4$138.9 million and $128.4$142.7 million as of September 30, 2018March 31, 2019 and December 31, 2017, respectively, and2018, respectively. The Company had unamortized deferred financing fees associated with the revolving credit facility - current was $13.0Credit Facility of $1.1 million and $0.0$0.7 million as of September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively.

InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018



On February 22, 2016, the Company entered into a Revolving Credit Facility (the “Facility”) with Bank of America N.A. to support ongoing working capital needs of the Company's operations in China. The Facility includes a revolving commitment amount of $5.0 million whereby maturity dates vary based on each individual drawdown. Outstanding borrowings under the Facility are guaranteed by the Company’s assets. Borrowings and repayments are made in renminbi, the official Chinese currency. The applicable interest rate is 110% of the People’s Bank of China’s base rate. The terms of the Facility include limitations on
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three Months Ended March 31, 2019



use of funds for working capital purposes as well as customary representations and warranties made by the Company. At September 30, 2018,March 31, 2019, the Company had $4.5 million of unused availability under the Facility.

14. Share Repurchase Program

On February 12, 2015, the Company announced that its Board of Directors approved a share repurchase program authorizing the repurchase of up to an aggregate of $20 million of its common stock through open market and privately negotiated transactions over a two-year period. On November 2, 2016, the Board of Directors approved a two-year extension to the share repurchase program through February 28, 2019. On May 4, 2017, the Board of Directors authorized thean increase in its authorized share repurchase program of up to an additional $30.0 million of itsthe Company's common stock through open market and privately negotiated transactions over a two-year period ending May 31, 2019. The timing and amount of any share repurchases will be determined based on market conditions, share price and other factors, and the program may be discontinued or suspended at any time. Repurchases will be made in compliance with SEC rules and other legal requirements. As of March 31, 2019, $10.6 million remained available for repurchase under this plan through May 31, 2019.
 
During the nine months ended September 30, 2018, the Company repurchased 2,667,732 shares of its common stock for $25.6 million in the aggregate at an average cost of $9.60 per share under this program. During the three months ended September 30, 2018,March 31, 2019, the Company did not repurchase any shares of its common stock under this program. During the ninethree months ended September 30, 2017,March 31, 2018, the Company repurchased 1,028,6540.9 million shares of its common stock for $10.0$8.7 million in the aggregate at an average cost of $9.76$9.31 per share. DuringOf this amount, $7.9 million was paid for as of March 31, 2018, with the three months ended September 30, 2017,remaining, paid in April 2018, accrued within other current liabilities in the Company did not repurchase any sharescondensed consolidated balance sheet as of its common stock under this program.March 31, 2018. Shares repurchased under this program are recorded at acquisition cost, including related expenses.

15. Business Segments
 
Segment information is prepared on the same basis that our Chief Executive Officer, who is our chief operating decision maker ("CODM"), manages the segments, evaluates financial results, and makes key operating decisions. During the third quarter of 2018, the Company changed its reportable segments. The Company is now organized and managed by the CODM as three operating segments: North America, EMEA and LATAM. The North America segment includes operations in the United States and Canada; the EMEA segment includes operations in the United Kingdom, continental Europe, the Middle East, Africa, and Asia; and the LATAM segment includes operations in Mexico, Central America, and South America. Other consists of intersegment eliminations, shared service activities, and unallocated corporate expenses. All transactions between segments are presented at their gross amounts and eliminated through Other. We have reflected the segment change as if it had occurred in all periods presented.
 
Management evaluates the performance of its operating segments based on revenues and Adjusted EBITDA, which is a non-GAAP financial measure. The accounting policies of each of the operating segments are the same as those described in the summary of significant accounting policies in Note 1. Adjusted EBITDA represents income from operations excluding depreciation and amortization, stock-based compensation expense, goodwill, intangible and long-lived asset impairment charges, restructuring charges, senior leadership transition and other employee-related expenses, business development realignment, obsolete retail inventory writeoff, change in fair value of contingent consideration, professional fees related to ASC 606 implementation, executive search expenses, restatement of prior period financial statements, and other expenses related to investment in operational and financial process improvements. Management does not evaluate the performance of its operating segments using asset measures.

The table below presents financial information for the Company’s reportable segments and Other for the three and nine month periods noted (in thousands):
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018March 31, 2019



 North America EMEA LATAM Other Total
Three Months Ended September 30, 2018:         
Revenue from third parties$181,363
 $68,890
 $20,597
 $
 $270,850
Revenue from other segments622
 2,151
 100
 (2,873) 
Total revenue181,985
 71,041
 20,697
 (2,873) 270,850
Adjusted EBITDA(1)
14,627
 4,619
 1,082
 (8,085) 12,243
          
Three Months Ended September 30, 2017 (as restated):         
Revenue from third parties$199,086
 $63,803
 $25,634
 $
 $288,523
Revenue from other segments112
 3,164
 351
 (3,627) 
Total revenue199,198
 66,967
 25,985
 (3,627) 288,523
Adjusted EBITDA(1)
20,320
 5,334
 1,389
 (8,918) 18,125

North America EMEA LATAM Other TotalNorth America EMEA LATAM Other Total
Nine Months Ended September 30, 2018:         
Three Months Ended March 31, 2019:         
Revenue from third parties$565,243
 $198,229
 $63,884
 $
 $827,356
$188,301
 $60,180
 $18,758
 $
 $267,239
Revenue from other segments2,993
 7,679
 178
 (10,850) 
563
 1,647
 2
 (2,212) 
Total revenue568,236
 205,908
 64,062
 (10,850) 827,356
188,864
 61,827
 18,760
 (2,212) 267,239
Adjusted EBITDA(1)
50,215
 6,929
 2,913
 (32,278) 27,779
15,451
 2,527
 265
 (11,668) 6,575
                  
Nine Months Ended September 30, 2017 (as restated):         
Three Months Ended March 31, 2018:         
Revenue from third parties$569,090
 $193,468
 $70,436
 $
 $832,994
$189,277
 $64,168
 $21,094
 $
 $274,539
Revenue from other segments3,012
 10,481
 1,024
 (14,517) 
1,420
 2,650
 126
 (4,196) 
Total revenue572,102
 203,949
 71,460
 (14,517) 832,994
190,697
 66,818
 21,220
 (4,196) 274,539
Adjusted EBITDA(1)
57,305
 12,775
 3,500
 (26,453) 47,127
17,216
 1,505
 587
 (11,958) 7,350

(1)Adjusted EBITDA, which represents income from operations with the addition of depreciation and amortization, stock-based compensation expense, goodwill, intangible and long-lived asset impairment charges, restructuring charges, senior leadership transition and other employee-related expenses, business development realignment, obsolete retail inventory writeoff, change in fair value of contingent consideration, professional fees related to ASC 606 implementation, executive search expenses, restatement of prior period financial statements,costs and other expenses related to investment in operational and financial process improvementsrestatement-related professional fees is considered a non-GAAP financial measure under SEC regulations. Income from operations is the most directly comparable financial measure calculated in accordance with GAAP. The Company presents this measure as supplemental information to help investors better understand trends in its business results over time. The Company’s management team uses Adjusted EBITDA to evaluate the performance of the business. Adjusted EBITDA is not equivalent to any measure of performance required to be reported under GAAP, nor should this data be considered an indicator of the Company’s overall financial performance and liquidity. Moreover, the Adjusted EBITDA definition the Company uses may not be comparable to similarly titled measures reported by other companies.
InnerWorkings, Inc. and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
Three and Nine Months Ended September 30, 2018March 31, 2019



The table below reconciles the total of the reportable segments' Adjusted EBITDA and the Adjusted EBITDA included in Other to (loss) incomeloss before income taxes (in thousands):
Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
  (as restated)   (as restated)
   
Adjusted EBITDA12,243
 18,125
 27,779
 47,127
6,575
 7,350
Depreciation and amortization(3,265) (3,317) (10,438) (9,403)(2,617) (3,659)
Stock-based compensation expense(801) (2,375) (3,624) (5,296)(739) (1,417)
Goodwill impairment(27,887) 
 (27,887) 
Intangible and long-lived asset impairment(16,818) 
 (16,818) 
Restructuring charges(3,142) 
 (3,142) 
(3,934) 
Senior leadership transition and other employee-related costs
(1,153) 
 (1,153) 
Business development realignment
 (715) 
 (715)
Obsolete retail inventory(950) 
 (950) 
Change in fair value of contingent consideration
 167
 
 (677)
Restatement-related professional fees(365) 
Executive search fees(80) 
Professional fees related to ASC 606 implementation
 (300) (1,092) (300)
 (1,033)
Executive search fees
 
 (235) 
Restatement-related professional fees(1,358) 
 (1,895) 
Other professional fees(81) 
 (162) 
(Loss) income from operations(43,212) 11,585
 (39,617) 30,736
(1,160) 1,241
Interest income19
 31
 135
 77
98
 62
Interest expense(1,769) (1,198) (4,854) (3,239)(2,745) (1,568)
Other, net(301) 426
 (1,734) (962)(740) (846)
(Loss) income before income taxes$(45,263) $10,844
 $(46,070) $26,612
(Loss) before income taxes$(4,547) $(1,111)







Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our unaudited financial statements and the notes thereto included in the condensed consolidated financialCertain statements in Part I, Item 1 of this Quarterly Report on Form 10-Q are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act"), and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). These statements involve a number of risks, uncertainties and other factors that could cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. Factors which could materially affect such forward-looking statements can be found in conjunction with Amendment No. 1 tothe section entitled "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2017 (the “Form 10-K/A”).2018 and elsewhere in this Form 10-Q. Investors are urged to consider these factors carefully in evaluating any forward-looking statements and are cautioned not to place undue reliance on such forward-looking statements. The impactforward-looking statements made herein are only made as of the restatement is reflected in Management’s Discussiondate hereof and Analysis of Financial Condition and Results of Operations below.we undertake no obligation to publicly update such forward-looking statements to reflect subsequent events or circumstances.

Overview
 
We are a leading global marketing execution firm for some of the world's most marketing intensive companies, including those listed in the Fortune 1000. As a comprehensive outsourced global solution, we leverage proprietary technology, an extensive supplier network and deep domain expertise to streamline the creation, production and distribution of marketing and promotional materials, signage and displays, retail experiences, events and promotions and product packaging across every major market worldwide. The items we source generally are procured through the marketing supply chain and we refer to these items collectively as marketing materials. Through our network of more than 8,00010,000 global suppliers, we offer a full range of fulfillment and logistics services that allow us to procure marketing materials of virtually any kind. The breadth of our product offerings and services and the depth of our supplier network enable us to fulfill the marketing materials procurement needs of our clients.
 
Our proprietary software applications and databases create a fully-integrated solution that stores, analyzes and tracks the production capabilities of our supplier network, as well as detailed pricing data. As a result, we believe we have one of the largest independent repositories of supplier capabilities and pricing data for suppliers of marketing materials around the world. We leverage our supplier capabilities and pricing data to match our orders with suppliers that are optimally suited to meet the client’s needs at a highly competitive price. Our technology and databases of product and supplier information are designed to capitalize on excess manufacturing capacity and other inefficiencies in the traditional marketing materials supply chain to obtain favorable pricing while delivering high-quality products and services for our clients.

We use our supplier capability and pricing data to match orders with suppliers that are optimally suited to meet the client's needs at a highly competitive price. By leveraging our technology and data, our clients are able to reduce overhead costs, redeploy internal resources and obtain favorable pricing and service terms. In addition, our ability to track individual transactions and provide customized reports detailing procurement activity on an enterprise-wide basis provides our clients with greater visibility and control of their marketing materials expenditures.

We generate revenue by procuring and purchasing marketing materials from our suppliers and selling those products to our clients. We procure products for clients across a wide range of industries, such as retail, financial services, hospitality, consumer packaged goods, non-profits, healthcare, pharmaceuticals, food and beverage, broadcasting and cable and transportation.

As of September 30, 2018,March 31, 2019, we had approximately 2,100 employees and independent contractors in more than 2627 countries. We organize our operations into three operating segments based on geographic regions: North America, EMEA and LATAM. The North America segment includes operations in the United States and Canada; the EMEA segment includes operations in the United Kingdom, continental Europe, the Middle East, Africa, and Asia, and the LATAM segment includes operations in Mexico, Central America, and South America. In 2017,2018, we generated global revenue from third parties of $780.5$777.4 million in the North America segment, $265.7$261.0 million in the EMEA segment, and $92.2$83.2 million in the LATAM segment.

We believe the opportunity exists to expand our business into new geographic markets. Our objective is to continue to increase our sales in the United States and internationally by adding new clients and increasing our sales to existing clients through additional marketing execution services or geographic markets.

U.S Tax Reform

On December 22, 2017, the Tax Cuts and Jobs Act (“Tax Reform Act”) was enacted into law. The Tax Reform Act significantly revises the U.S. corporate income tax laws by, amongst other things, reducing the corporate income tax rate from 35.0% to 21.0%. In addition to the tax rate reduction, the legislation establishes new provisions that may affect our 2018 results, including but not limited to, the creation of a new minimum tax called the base erosion anti-abuse tax (“BEAT”); a new provision that taxes U.S. allocated expenses (e.g., interest and general administrative expenses) and currently taxes certain income from foreign operations (Global Intangible Low-Tax Income, or “GILTI”); a new limitation on deductible interest expense; and limitations on the deductibility of certain employee compensation.

Certain impacts of the new legislation would have generally required accounting to be completed in the period of enactment, however in response to the complexities of this new legislation, the SEC issued guidance to provide companies with relief. The SEC provided up to a one-year window for companies to finalize the accounting for the impacts of this new legislation and we anticipate finalizing our accounting during 2018. While our accounting for the enactment of the new U.S. tax legislation is not complete, we have recorded an estimate of our full-year net GILTI cost in the amount of $0.3 million in the nine months ended September 30, 2018. During the quarter ended September 30, 2018, we recorded a $0.9 million tax benefit as an adjustment to the provisional transition tax estimate recorded as of December 31, 2017. We expect to finalize this adjustment during 2018.
Revenue

We generate revenue through the procurement of marketing materials for our clients. Our revenue consists of the prices paid to us by our clients for marketing materials. These prices, in turn, reflect the amounts charged to us by our suppliers plus our gross profit. Our gross profit margin may be fixed by contract or may depend on prices negotiated on a job-by-job basis. Once the client accepts our pricing terms, the selling price is established, and we procure the product for our own account in order to re-sell it to the client. We generally take full title and risk of loss for the product upon shipment. The finished product is typically shipped directly from our supplier to a destination specified by our client. Upon shipment, our supplier invoices us for the products and we invoice our client.

 We agree to provide our clients with marketing materials that conform to the industry standard of a “commercially reasonable quality,” and our suppliers in turn agree to provide us with products of the same quality. In addition, the quotes we execute with our clients include customary industry terms and conditions that limit the amount of our liability for product defects. Product defects have not had a material adverse effect on our results of operations to date.

Cost of Goods Sold and Gross Profit
 
Our cost of goods sold consists primarily of the price at which we purchase products from our suppliers. Our selling price, including our gross profit may be established by contract based on a fixed gross profit as a percentage of revenue, which we refer to as gross margin, or may be determined at the discretion of the account executive or production manager within predetermined parameters.

Operating Expenses and (Loss) Income from Operations
 
Our selling, general and administrative expenses consist of commissions paid to our account executives, compensation costs for our management team and production managers as well as compensation costs for our finance and support employees, public company expenses and corporate systems, legal and accounting, facilities and travel and entertainment expenses.

We accrue for commissions when we recognize the related revenue. Some of our account executives receive a monthly draw to provide them with a more consistent income stream. The cash paid to our account executives in advance of commissions earned is reflected as a prepaid expense on our balance sheet. As our account executives earn commissions, a portion of their commission payment is withheld and offset against their prepaid commission balance, if any. Our prepaid commission balance, net of accrued earned commissions not yet paid, increased to a net accrued commission amount of ($4.0) million as of September 30, 2018 from a net accrued commission amount of ($3.3) million as of December 31, 2017.
We agree to provide our clients with marketing materials that conform to the industry standard of a “commercially reasonable quality,” and our suppliers in turn agree to provide us with products of the same quality. In addition, the quotes we execute with our clients include customary industry terms and conditions that limit the amount of our liability for product defects. Product defects have not had a material adverse effect on our results of operations to date.



Comparison of three months ended September 30,March 31, 2019 and 2018 and 2017
 
Revenue
 
Our third party revenue by segment for each of the periods presented was as follows (dollars in thousands):  
Three Months Ended September 30,Three Months Ended March 31,
2018 % of Total 2017 % of Total2019 % of Total 2018 % of Total

   (as restated) (as restated)
      
North America$181,363
 67.0% $199,086
 69.0%$188,301
 70.5% $189,277
 68.9%
EMEA68,890
 25.4
 63,803
 22.1
60,180
 22.5
 64,168
 23.4
LATAM20,597
 7.6
 25,634
 8.9
18,758
 7.0
 21,094
 7.7
Revenue from third parties$270,850
 100.0% $288,523
 100.0%$267,239
 100.0% $274,539
 100.0%
 
North America
 
North America revenue decreased by $17.7$1.0 million, or 8.9%0.5%, from $199.1$189.3 million during the three months ended September 30, 2017March 31, 2018 to $181.4$188.3 million during the three months ended September 30, 2018.March 31, 2019. This decrease in revenue relates primarily to certain of the Company’s transactionalmiddle market customers, partially offset by growth from new and small customers.existing enterprise clients.

EMEA

EMEA revenue increaseddecreased by $5.1$4.0 million, or 8.0%6.2%, from $63.8$64.2 million during the three months ended September 30, 2017March 31, 2018 to $68.9$60.2 million during the three months ended September 30, 2018.March 31, 2019. This increasedecrease in revenue is driven primarily by organic growth from new and existing customers.foreign currency impacts.

LATAM
 
LATAM revenue decreased by $5.0$2.3 million, or 19.6%11.1%, from $25.6$21.1 million during the three months ended September 30, 2017March 31, 2018 to $20.6$18.8 million during the three months ended September 30, 2018.March 31, 2019. This decrease in revenue is driven primarily by a decline in marketing spend by a few existing customers as well as foreign currency impacts.

Cost of goods sold
 
Our cost of goods sold decreased by $9.8$2.4 million, or 4.5%1.2%, from $216.6$208.5 million during the three months ended September 30, 2017March 31, 2018 to $206.8$206.0 million during the three months ended September 30, 2018.March 31, 2019. Our cost of goods sold as a percentage of revenue was 76.4%77.1% and 75.1%75.9% during the three months ended September 30,March 31, 2019 and 2018, and 2017, respectively.
 
Gross profit margin
 
Our gross profit margin was 23.6%22.9% and 24.9%24.1% during the three months ended September 30,March 31, 2019 and 2018, and 2017, respectively. Gross profit marginThis decrease was impactedprimarily driven by the client mix of revenue as well as the write-down of retail fixture inventory during the three months ended September 30, 2018.writeoffs related to two client accounts we are exiting in North America.
 
Selling, general, and administrative expenses
 
Selling, general, and administrative expenses decreased by $1.0$5.4 million, or 1.8%8.8%, from $57.2$61.2 million during the three months ended September 30, 2017March 31, 2018 to $56.1$55.8 million during the three months ended September 30, 2018.March 31, 2019. This decrease was primarily driven by a decrease in certain employee compensation and incentive expenses partially offset by restructuring charges and nonrecurring expenses related to the restatement of prior period results.expenses. As a percentage of gross profit, selling, general, and administrative expenses increasedalso decreased to 87.7%91.2% for the three months ended September 30, 2018March 31, 2019 compared to 79.5%92.6% for the three months ended September 30, 2017.March 31, 2018.


Depreciation and amortization
 
Depreciation and amortization expense decreased by $0.1$1.0 million, or 1.6%28.5%, from $3.3$3.7 million during the three months ended September 30, 2017March 31, 2018 to $3.3$2.6 million during the three months ended September 30, 2018.

Change in fair value of contingent consideration
Expense from the change in the fair value of contingent consideration decreased by $0.2 million from $0.2 million during the three months ended September 30, 2017 to $0.0 million during the three months ended September 30, 2018.March 31, 2019. The decrease in expense from the change in the fair value of the contingent liability isdepreciation and amortization was primarily driven by the settlement of the EYELEVEL liability during the third quarter of 2017.

Goodwill impairment
During the quarter ended September 30, 2018, the Company changed its segments (see Note 15) and re-evaluated its reporting units. This change required an interim impairment assessment of goodwill.

We determined an enterprise value for our North America, EMEA and LATAM reporting units that considered both discounted cash flow and guideline public company methods. We further compared the enterprise value of each reporting unitlower capital expenditures as well as fewer intangible assets due to their respective carrying values. The enterprise value for North America exceeded its carrying value, which indicated that there was no impairment, whereas enterprise values for the EMEA and LATAM reporting units were less than their respective carrying values and resulted in $20.8 million and $7.1 million goodwill impairment charges respectively.in 2018.

In total, we recognized a $27.9 million non-cash, goodwill impairment charge during the third quarter of 2018. No tax benefit was recognized on such charge, and this charge had no impact on the our cash flows or compliance with debt covenants.

Intangible and long-lived asset impairment
During the quarter ended September 30, 2018, we changed our reporting units as part of a segment change, which required an interim impairment assessment. The intangible and long-lived assets associated with the reporting units assessed were also reviewed for impairment. It was determined that the fair value of intangible assets in EMEA and LATAM was less than the recorded book value of certain customer lists. Additionally, it was determined that the fair value of capitalized costs related to a legacy ERP system in EMEA was less than the recorded book value of such assets.

In the third quarter of 2018, we recognized a $13.8 million non-cash, intangible asset impairment charge related to certain customer lists. Of the total charge, $0.6 million related to the LATAM segment, and $13.2 million related to the EMEA segment. In the third quarter of 2018, we also recognized a $3.0 million non-cash, long-lived asset impairment charge related to a legacy ERP system in EMEA.
Restructuring charges
 
On August 10, 2018, our Board of Directorsthe Company approved a plan to reduce ourthe Company's cost structure while driving returnsvalue for its clients and shareholders.stockholders. The plan was adopted as a result of ourthe Company's determination that ourits selling, general and administrative costs were disproportionately high in relation to its revenuesrevenue and gross profit. In connection with these actions, we expectthe Company expects to incur pre-tax cash restructuring charges of $8.0$20.0 million to $10.0$25.0 million and pre-tax non-cash restructuring charges of $0.4 million, the majority of which are expected to be recognized during 2018.million. Cash charges are expected to include $6.0$12.0 million to $8.0$15.0 million for employee severance and related benefits and $2.0$8.0 million and $10.0 million for lease and contract terminations and other associated costs. The plan is expected to be completed by the end of 2019. Where required by law, the Company will consult with each of the affected countries’ local Works Councils prior to implementing the plan. The plan iswas expected to be completed by the end of 2019. On February 21, 2019, the Board of Directors approved a two-year extension to the restructuring plan through the end of 2021. For the three months ended September 30, 2018,March 31, 2019, we recognized $3.1$3.9 million in restructuring charges.

(Loss) income from operations

(Loss) income from operations decreased by $54.8$2.4 million from income from operations of $11.6$1.2 million during the three months ended September 30, 2017March 31, 2018 to a loss from operations of $43.2$1.2 million during the three months ended September 30, 2018.March 31, 2019. As a percentage of revenue, (loss) income from operations was (16.0)(0.4)% and 4.0%0.5% during the three months ended September 30,March 31, 2019 and 2018, and 2017, respectively. As a percentage of gross profit, (loss) income from operations was (67.5)(1.9)% and 16.1%1.9% during

the three months ended September 30,March 31, 2019 and 2018, and 2017, respectively. This decrease is primarily attributable to the goodwill, intangiblerestructuring charges and long-lived asset impairment charges, decreased gross profit and restructuring charges partially offset by the decrease in selling, general, and administrative expenses discussed above.

Other expense
 
Other expense increased by $1.3$1.0 million from $0.7$2.4 million for the three months ended September 30, 2017March 31, 2018 to $2.1$3.4 million during the three months ended September 30, 2018.March 31, 2019. This increase in expense was primarily driven by an increase in interest expense.
 
Income tax (benefit) expense

Income tax (benefit) expense decreased by $4.1$2.7 million from an expense of $3.7$0.6 million during the three months ended September 30, 2017March 31, 2018 to a benefit of $0.3$2.1 million during the three months ended September 30, 2018.March 31, 2019. Our effective tax rate was 0.7%45.9% and 34.4%(51.6)% for the three months ended September 30,March 31, 2019 and 2018, and 2017, respectively. Our effective income tax rate differs from the U.S. federal statutory rate each year due to certain operations that are subject to tax incentives, state and local taxes, valuation allowances, impacts of the Tax Reform Act, and foreign taxestax rates that are different than the U.S. federal statutory tax rate. In addition, the effective tax rate can be impacted each period by discrete factors and events.

The effective tax rates were impacted by losses in jurisdictions where the Company’s foreign entities have valuation allowances against deferred tax assets,events such as well as by other discrete factors including the goodwill impairment, a write-off of a deferred tax asset for stock-basedstock‑based compensation due to the expiration of unexercised stock options, and an adjustment to the provisional transition tax estimate. In addition, the effective tax rate in the three months ended September 30, 2017 was affected by the fair value changes to contingent consideration.options.

Valuation allowances are recorded to reduce deferred tax assets when it is more likely than not that a tax benefit will expire unutilized. At the end of each reporting period, we review the realizability of its deferred tax assets. During the third quarter of 2017, we released a Peruvian valuation allowance, therefore, we adjusted the valuation allowance Net loss
Net loss increased by $0.8 million, resulting in a $0.2 million benefit to income tax expense for the three months ended September 30, 2017. There were no material valuation adjustments for the three months ended September 30, 2018. Additionally, we continue to incur losses in jurisdictions which have valuation allowances against tax loss carryforwards, so a tax benefit has not been recognized in the financial statements for these losses.
Net (loss) income
Net (loss) income decreased by $52.1 million, or 731.5%46.2%, from net incomeloss of $7.1$1.7 million during the three months ended September 30, 2017March 31, 2018 to a $(44.9)$2.5 million net loss during the three months ended September 30, 2018.March 31, 2019. Net (loss) incomeloss as a percentage of revenue was (16.6)(0.9)% and 2.5%(0.6)% during the three months ended September 30,March 31, 2019 and 2018, and 2017, respectively. Net (loss) incomeloss as a percentage of gross profit was (70.2)(4.0)% and 9.9%(2.5)% during the three months ended September 30,March 31, 2019 and 2018, and 2017, respectively. This decreaseincrease is primarily attributable to the decrease in (loss) income from operations and the increase in other expense, both of which are discussed above.


Diluted (loss) earningsloss per share  
 Three Months Ended September 30,
 2018 2017
(in thousands, except per share data)  (as restated)
Net (loss) income$(44,937) $7,116
Denominator for dilutive earnings per share51,688

55,189
Diluted (loss) earnings per share$(0.87) $0.13
 Three Months Ended March 31,
 2019 2018
(in thousands, except per share data)   
Net loss$(2,462) $(1,684)
Denominator for dilutive loss per share51,830

53,716
Diluted loss per share$(0.05) $(0.03)

Diluted (loss) earningsloss per share decreasedincreased by $1.00$0.02 from $0.13$0.03 per share during the three months ended September 30, 2017March 31, 2018 to $(0.87)$0.05 per share during the three months ended September 30, 2018.March 31, 2019.


Comparison of nine months ended September 30, 2018 and 2017

Revenue
Our revenue by segment for each of the periods presented was as follows (dollars in thousands):  
 Nine Months Ended September 30,
 2018 % of Total 2017 % of Total
     (as restated) (as restated)
North America$565,243
 68.3% $569,090
 68.3%
EMEA198,229
 24.0
 193,468
 23.2
LATAM63,884
 7.7
 70,436
 8.5
Revenue from third parties$827,356
 100.0% $832,994
 100.0%

North America
North America revenue decreased by $3.8 million, or 0.7%, from $569.1 million during the nine months ended September 30, 2017 to $565.2 million during the nine months ended September 30, 2018. This decrease in revenue relates primarily to certain of the Company’s transactional and small customers.

EMEA
EMEA revenue increased by $4.8 million, or 2.5%, from $193.5 million during the nine months ended September 30, 2017 to $198.2 million during the nine months ended September 30, 2018. This increase in revenue is driven primarily by organic growth from new accounts added during the last 12 to 18 months and existing customers, as well as foreign currency impacts.

LATAM
LATAM revenue decreased by $6.6 million, or 9.3%, from $70.4 million during the nine months ended September 30, 2017 to $63.9 million during the nine months ended September 30, 2018. This decrease in revenue is driven primarily by a decline in marketing spend by a few existing customers as well as foreign currency impacts.

Cost of goods sold
Our cost of goods sold increased by $6.1 million, or 1.0%, from $626.3 million during the nine months ended September 30, 2017 to $632.4 million during the nine months ended September 30, 2018. Our cost of goods sold as a percentage of revenue was 76.4% and 75.2% during the nine months ended September 30, 2018 and 2017, respectively.

Gross profit margin
Our gross profit margin was 23.6% and 24.8% during the nine months ended September 30, 2018 and 2017, respectively. This decrease was primarily driven by the client mix of revenue and by short-term operational challenges in certain accounts in North America.

Selling, general, and administrative expenses
Selling, general, and administrative expenses increased by $10.5 million, or 6.3%, from $165.9 million during the nine months ended September 30, 2017 to $176.3 million during the nine months ended September 30, 2018. This increase was primarily driven by restructuring charges, nonrecurring expenses related to the restatement of prior period financial results, and increased investments into our infrastructure for operational improvements during the current year, which were partially offset by certain reduced employee compensation and incentive expenses. As a percentage of gross profit, selling, general, and administrative expenses increased to 90.4% for the nine months ended September 30, 2018 compared to 80.3% for the nine months ended September 30, 2017.


Depreciation and amortization
Depreciation and amortization expense increased by $1.0 million, or 11.0%, from $9.4 million during the nine months ended September 30, 2017 to $10.4 million during the nine months ended September 30, 2018. This increase is related to the growth in property and equipment, primarily internal-use software.

Change in fair value of contingent consideration
Expense from the change in fair value of contingent consideration decreased by $0.7 million from $0.7 million during the nine months ended September 30, 2017 to $0.0 million during the nine months ended September 30, 2018. The decrease in expense from the change in the fair value of the contingent liability is driven by the settlement of the EYELEVEL liability during the third quarter of 2017.

Goodwill impairment
During the quarter ended September 30, 2018, the Company changed its segments (see Note 15) and re-evaluated its reporting units. This change required an interim impairment assessment of goodwill.

We determined an enterprise value for our North America, EMEA and LATAM reporting units that considered both discounted cash flow and guideline public company methods. We further compared the enterprise value of each reporting unit to their respective carrying values. The enterprise value for North America exceeded its carrying value, which indicated that there was no impairment, whereas enterprise values for the EMEA and LATAM reporting units were less than their respective carrying values and resulted in $20.8 million and $7.1 million goodwill impairment charges, respectively.

In total, we recognized a $27.9 million non-cash, goodwill impairment charge during the third quarter of 2018. No tax benefit was recognized on such charge, and this charge had no impact on the our cash flows or compliance with debt covenants.

Intangible and long-lived asset impairment
During the quarter ended September 30, 2018, we changed our reporting units as part of a segment change, which required an interim impairment assessment. The intangible and long-lived assets associated with the reporting units assessed were also reviewed for impairment. It was determined that the fair value of intangible assets in EMEA and LATAM was less than the recorded book value of certain customer lists. Additionally, it was determined that the fair value of capitalized costs related to a legacy ERP system in EMEA was less than the recorded book value of such assets.

In the third quarter of 2018, we recognized a $13.8 million non-cash, intangible asset impairment charge related to certain customer lists. Of the total charge, $0.6 million related to the LATAM segment, and $13.2 million related to the EMEA segment. In the third quarter of 2018, we also recognized a $3.0 million non-cash, long-lived asset impairment charge related to a legacy ERP system in EMEA.

Restructuring charges
On August 10, 2018, our Board of Directors approved a plan to reduce our cost structure while driving returns for its clients and shareholders. The plan was adopted as a result of our determination that our selling, general and administrative costs were disproportionately high in relation to its revenues and gross profit. In connection with these actions, we expect to incur pre-tax cash restructuring charges of $8.0 million to $10.0 million and pre-tax non-cash restructuring charges of $0.4 million, the majority of which are expected to be recognized during 2018. Cash charges are expected to include $6.0 million to $8.0 million for employee severance and related benefits and $2.0 million for lease and contract terminations and other associated costs. The plan is expected to be completed by the end of 2019. Where required by law, the Company will consult with each of the affected countries’ local Works Councils prior to implementing the plan. The plan is expected to be completed by the end of 2019. For the nine months ended September 30, 2018, we recognized $3.1 million in restructuring charges.

(Loss) income from operations

(Loss) income from operations decreased by $70.4 million from income from operations of $30.7 million during the nine months ended September 30, 2017 to a loss from operations of $39.6 million during the nine months ended September 30, 2018. As a percentage of revenue, (loss) income from operations was (4.8)% and 3.7% during the nine months ended September 30,

2018 and 2017, respectively. As a percentage of gross profit, (loss) income from operations was (20.3)% and 14.9% during the nine months ended September 30, 2018 and 2017, respectively. This decrease is primarily attributable to decreased gross profit, increased selling, general, and administrative expenses, the goodwill intangible and long-lived asset impairment charges and restructuring charges discussed above.

Other expense
Other expense increased by $2.3 million from $4.1 million for the nine months ended September 30, 2017 to $6.5 million for the nine months ended September 30, 2018. The increase was primarily driven by a $1.6 million increase in interest expense.

Income tax expense

Income tax expense decreased by $8.6 million from $9.4 million during the nine months ended September 30, 2017 to $0.9 million during the nine months ended September 30, 2018. Our effective tax rate was (1.8)% and 35.5% for the nine months ended September 30, 2018 and 2017, respectively. Our effective income tax rate differs from the U.S. federal statutory rate each year due to certain operations that are subject to tax incentives, state and local taxes, valuation allowances, and foreign taxes that are different than the U.S. federal statutory rate. In addition, the effective tax rate can be impacted each period by discrete factors and events.

The effective tax rates were impacted by losses in jurisdictions where our foreign entities have valuation allowances against deferred tax assets, as well as by other discrete factors including the goodwill impairment, a write-off of a deferred tax asset for stock-based compensation due to the expiration of unexercised stock options, and an adjustment to the provisional transition tax estimate. In addition, the effective tax rate in the three months ended September 30, 2017 was affected by the fair value changes to contingent consideration.

Valuation allowances are recorded to reduce deferred tax assets when it is more likely than not that a tax benefit will expire unutilized. At the end of each reporting period, we review the realizability of its deferred tax assets. During the third quarter of 2017, we released a Peruvian valuation allowance, therefore, we adjusted the valuation allowance by $0.8 million resulting in a $0.2 million benefit to income tax expense for the nine months ended September 30, 2017. There were no material valuation adjustments for the nine months ended September 30, 2018. Additionally, we continue to incur losses in jurisdictions which have valuation allowances against tax loss carryforwards, so a tax benefit has not been recognized in the financial statements for these losses.

Net (loss) income
Net (loss) income decreased by $64.1 million, or 373.3%, from net income of $17.2 million during the nine months ended September 30, 2017 to a net loss of $46.9 million during the nine months ended September 30, 2018. Net (loss) income as a percentage of revenue was (5.7)% and 2.1% during the nine months ended September 30, 2018 and 2017, respectively. Net (loss) income as a percentage of gross profit was (24.1)% and 8.3% during the nine months ended September 30, 2018 and 2017, respectively. This decrease is primarily attributable to the increase in selling, general, and administrative expenses discussed above.

Diluted (loss) earnings per share
 Nine Months Ended September 30,
 2018 2017
(in thousands, except per share data)  (as restated)
Net (loss) income$(46,921) $17,168
Denominator for dilutive earnings per share52,384
 55,127
Diluted (loss) earnings per share$(0.90) $0.31

Diluted (loss) earnings per share decreased by $1.21 from income of $0.31 per share during the nine months ended September 30, 2017 to a loss of $0.90 per share during the nine months ended September 30, 2018.

Adjusted EBITDA

 
Adjusted EBITDA, which represents income from operations with the addition of depreciation and amortization, stock-based compensation expense, goodwill, intangible and long-lived asset impairment charges, restructuring charges, senior leadership transition and other employee-related expenses, business development realignment, obsolete retail inventory writeoff, change in fair value of contingent consideration, professional fees related to ASC 606 implementation, executive search expenses restatement of prior period financial statements, and other expenses related to investment in operational and financial process improvementsrestatement-related professional fees itemized in the reconciliation table below, is considered a non-GAAP financial measure under SEC regulations. Income from operations is the most directly comparable financial measure calculated in accordance with GAAP. We present this measure as supplemental information to help our investors better understand trends in our business over time. Our management team uses Adjusted EBITDA to evaluate the performance of our business. Adjusted EBITDA is not equivalent to any measure of performance required to be reported under GAAP, nor should this data be considered an indicator of our overall financial performance and liquidity. Moreover, the Adjusted EBITDA definition we use may not be comparable to similarly titled measures reported by other companies. Our Adjusted EBITDA by segment for each of the periods presented was as follows (dollars in thousands):

 Three Months Ended September 30,
 2018 % of Total 2017 % of Total
     (as restated) (as restated)
North America$14,627
 119.5 % $20,320
 112.1 %
EMEA4,619
 37.7
 5,334
 29.4
LATAM1,082
 8.8
 1,389
 7.7
Other(1)
(8,085) (66.0) (8,918) (49.2)
Adjusted EBITDA$12,243
 100.0 % $18,125
 100.0 %

Nine Months Ended September 30,Three Months Ended March 31,
2018 % of Total 2017 % of Total2019 % of Total 2018 % of Total
    (as restated) (as restated)       
North America$50,215
 180.8 % $57,305
 121.6 %$15,451
 235.0 % $17,216
 234.2 %
EMEA6,929
 24.9
 12,775
 27.1
2,527
 38.4
 1,505
 20.5
LATAM2,913
 10.5
 3,500
 7.4
265
 4.0
 587
 8.0
Other (1)
(32,278) (116.2) (26,453) (56.1)(11,668) (177.4) (11,958) (162.7)
Adjusted EBITDA$27,779
 100.0 % $47,127
 100.0 %$6,575
 100.0 % $7,350
 100.0 %

(1) “Other” consists of intersegment eliminations, shared service activities, and corporate expenses which are not allocated to the operating segments as management does not consider them in evaluating segment performance.

Comparison of three months ended September 30, 2018March 31, 2019 and 2017.2018. Adjusted EBITDA decreased by $5.9$0.8 million, or 32.5%10.5%, from $18.1$7.4 million during the three months ended September 30, 2017March 31, 2018 to $12.2$6.6 million during the three months ended September 30, 2018.March 31, 2019. North America Adjusted EBITDA decreased by $5.7$1.8 million, or 28.0%10.3%, from $20.3$17.2 million during the three months ended September 30, 2017March 31, 2018 to $14.6$15.5 million during the three months ended September 30, 2018 due to a decrease inMarch 31, 2019 mainly from lower revenue and gross margin.writeoffs related to two client accounts we are exiting. EMEA Adjusted EBITDA decreasedincreased by $0.7$1.0 million, or 13.4%67.9%, from $5.3$1.5 million during the three months ended September 30, 2017March 31, 2018 to $4.6$2.5 million during the three months ended September 30, 2018March 31, 2019 due to increased selling, general and administrative expenses discussed above.an increase in gross profit from a more favorable client mix. LATAM Adjusted EBITDA decreased by $0.3 million, or 22.1%54.9%, from $1.4$0.6 million during the three months ended September 30, 2017March 31, 2018 to $1.1$0.3 million during the three months ended September 30, 2018March 31, 2019 due to a decrease in revenue.foreign currency impacts. Other Adjusted EBITDA increased by $0.8$0.3 million, or 9.3%2.4%, from a loss of $8.9$12.0 million during the three months ended September 30, 2017March 31, 2018 to a loss of $8.1$11.7 million during the three months ended September 30, 2018March 31, 2019 primarily due to reduced employee compensation and incentive expenses.

Comparison of nine months ended September 30, 2018 and 2017. Adjusted EBITDA decreased by $19.3 million, or 41.1%, from $47.1 million during the nine months ended September 30, 2017 to $27.8 million during the nine months ended September 30, 2018. North America Adjusted EBITDA decreased $7.1 million, or 12.4%, from $57.3 million during the nine months ended September 30, 2017 to $50.2 million during the nine months ended September 30, 2018 due to increased selling,

general, and administrative expenses. EMEA Adjusted EBITDA decreased by $5.8 million, or 45.8%, from $12.8 million during the nine months ended September 30, 2017 to $6.9 million during the nine months ended September 30, 2018 due to decreased gross profit and increased selling, general, and administrative expenses. LATAM Adjusted EBITDA decreased by $0.6 million, or 16.8%, from $3.5 million during the nine months ended September 30, 2017 to $2.9 million during the nine months ended September 30, 2018 due to increased selling, general, and administrative expenses and decreased gross profit. Other Adjusted EBITDA decreased by $5.8 million, or 22.0%, from a loss of $26.5 million during the nine months ended September 30, 2017 to a loss of $32.3 million during the nine months ended September 30, 2018 due to increased investments into the infrastructure of the Company through operational improvements.

The table below provides a reconciliation of Adjusted EBITDA to net (loss) incomeloss for each of the periods presented (in thousands):

Three Months Ended September 30, Nine Months Ended September 30,Three Months Ended March 31,
2018 2017 2018 20172019 2018
  (as restated)   (as restated)   
Net (loss) income$(44,937) $7,116
 $(46,921) $17,168
Net loss$(2,462) $(1,684)
Income tax (benefit) expense(326) 3,728
 851
 9,444
(2,085) 573
Interest income(19) (31) (135) (77)(98) (62)
Interest expense1,769
 1,198
 4,854
 3,239
2,745
 1,568
Other, net301
 (426) 1,734
 962
740
 846
Depreciation and amortization3,265
 3,317
 10,438
 9,403
2,617
 3,659
Stock-based compensation expense801
 2,375
 3,624
 5,296
739
 1,417
Goodwill impairment27,887
 
 27,887
 
Intangible and long-lived asset impairment16,818
 
 16,818
 
Restructuring charges3,142
 
 3,142
 
3,934
 
Senior leadership transition and other employee-related costs1,153
 
 1,153
 
Business development realignment
 715
 
 715
Obsolete retail inventory950
 
 950
 
Change in fair value of contingent consideration
 (167) 
 677
Professional fees related to ASC 606 implementation
 300
 1,092
 300

 1,033
Executive search fees
 
 235
 
80
 
Restatement-related professional fees1,358
 
 1,895
 
365
 
Other professional fees81
 
 162
 
Non-GAAP Adjusted EBITDA$12,243
 $18,125
 $27,779
 $47,127
$6,575
 $7,350

Adjusted Diluted Earnings (Loss) Earnings Per Share
 
Adjusted diluted earnings (loss) earnings per share, which represents net (loss) income, with the addition of income tax (benefit) expense, interest income, interest expense, other, net, depreciation and amortization, stock-based compensation, goodwill, intangible and long-lived asset impairment charges, restructuring charges, senior leadership transition and other employee-related costs, business development realignment, obsolete retail inventory writeoff, the change in the fair value of contingent consideration liabilities, professional fees related to ASC 606 implementation, costs and restatement of prior period financial statements, executive search expenses and other expenses related to investment in operational and financial process improvementsrestatement-related professional fees divided by the weighted average shares outstanding plus share equivalents that would arise from the exercise of stock options and restricted stock and other contingently issuable shares, is considered a non-GAAP financial measure under SEC regulations. Diluted earnings per share is the most directly comparable financial measure calculated in accordance with GAAP. We present this measure as supplemental information to help our investors better understand trends in our business over time. Our management team uses adjusted diluted earnings per share to evaluate the performance of our business. Adjusted diluted earnings per share is not equivalent to any measure of performance required to be reported under GAAP, nor should this data be considered an indicator of our overall financial performance and liquidity. Moreover, the adjusted diluted earnings per share definition we use may not be comparable to similarly titled measures reported by other companies. Our adjusted diluted (loss) earnings per share for each of the periods presented was as follows (in thousands, except per share amounts):

 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2017 2018 2017
   (as restated)   (as restated)
Net (loss) income$(44,937) $7,116
 $(46,921) $17,168
Czech exit from exchange rate commitment, net of tax


 
 
 294
Goodwill impairment27,887
 
 27,887
 
Intangible and long-lived asset impairment, net of tax14,037
 
 14,037
 
Restructuring charges, net of tax2,584
 
 2,584
 
Senior leadership transition and other employee-related costs, net of tax844
 
 844
 
Business development realignment, net of tax
 875
 
 875
Change in fair value of contingent consideration
 (167) 
 677
Obsolete retail inventory, net of tax769
 
 769
 
Professional fees related to ASC 606 implementation, net of tax
 204
 819
 204
Executive search fees, net of tax
 
 176
 
Restatement-related professional fees, net of tax984
 
 1,387
 
Other professional fees, net of tax59
 
 119
 
Adjusted net income$2,227
 $8,028
 $1,701
 $19,218
Weighted-average shares outstanding, diluted51,992
 55,189
 53,017
 55,127
Non-GAAP diluted earnings per share$0.04
 $0.15
 $0.03
 $0.35
 Three Months Ended March 31,
 2019 2018
    
Net loss$(2,462) $(1,684)
Restructuring charges, net of tax3,030
 
Restatement-related professional fees, net of tax272
 
Executive search fees, net of tax60
 
Professional fees related to ASC 606 implementation, net of tax
 760
Adjusted net income (loss)$900
 $(924)
Weighted-average shares outstanding, diluted51,895
 53,716
Non-GAAP diluted earnings (loss) per share$0.02
 $(0.02)

Comparison of three months ended September 30, 2018March 31, 2019 and 2017.2018. Adjusted diluted earnings (loss) earnings per share decreasedincreased by $0.11$0.04 from $0.15$(0.02) during the three months ended September 30, 2017March 31, 2018 to $0.04$0.02 during the three months ended September 30, 2018. This decrease is primarily attributable to decreased gross profit as discussed above.

Comparison of nine months ended September 30, 2018 and 2017. Adjusted diluted (loss) earnings per share decreased by $0.32 from $0.35 during the nine months ended September 30, 2017 to $0.03 during the nine months ended September 30, 2018. This decrease is primarily attributable to decreased gross profit and increased selling, general, and administrative expenses as discussed above.March 31, 2019.

Liquidity and Capital Resources
 
At September 30, 2018,March 31, 2019, we had $27.6$25.9 million of cash and cash equivalents.


Operating Activities. Cash provided by operating activities primarily consists of net (loss) income adjusted for certain non-cash items, including depreciation and amortization and share-based compensation and the effect of changes in working capital and other activities. Cash provided by operating activities for the ninethree months ended September 30, 2018March 31, 2019 was $10.1$5.5 million and consisted of a net (loss) of $(46.9)$(2.5) million, offset by $59.8$4.0 million of non-cash items and by $2.8$4.0 million used inprovided by working capital and other activities. The most significant impact on working capital and other activities consisted of an increasedecrease in accounts payable of $20.4$8.4 million an increaseand a decrease in accrued expenses and other liabilities of $0.9 million, all of which were offset by a decrease in accounts receivable and unbilled revenue of $3.9 million, a decrease in inventories of $16.5$9.1 million, and an increasea decrease in prepaid expenses and other assets of $7.9$0.1 million.

Cash provided by operating activities for the three months ended March 31, 2018 was $34.3 million and consisted of a net (loss) of $(1.7) million, offset by $5.8 million of non-cash items and by $30.2 million provided by working capital and other activities. The most significant impact on working capital and other activities consisted of a decrease in accounts receivable and unbilled revenue of $24.2 million, a decrease in inventory of $2.1 million, a decrease in prepaid expenses and other assets of $2.9 million and an increase in accrued expenses and other liabilities of $21.9 million all of which were partially offset by a decrease in accounts receivable and unbilled revenue of $5.8 million and a decrease in accrued expenses and other liabilities of $4.6 million.

Cash used in operating activities for the nine months ended September 30, 2017 was $16.7 million and consisted of net income of $17.2 million and $16.2 million of non-cash items, offset by $50.2 million used by working capital and other activities. The most significant on working capital and other activities consisted of an increase in accounts receivable and unbilled revenue of $35.7 million, an increase in inventories of $17.7 million, an increase in prepaid expenses and other assets of $10.6 million, an increase in accounts payable of $7.4 million, and an increase in accrued expenses and other liabilities of $6.5$20.9 million.


Investing Activities. Cash used in investing activities for the ninethree months ended September 30, 2018March 31, 2019 of $7.8$3.3 million was entirely attributable to capital expenditures.
 
Cash used in investing activities for the ninethree months ended September 30, 2017March 31, 2018 of $10.3$2.9 million was entirely attributable to capital expenditures.
 
Financing Activities. Cash used in financing activities for the ninethree months ended September 30, 2018March 31, 2019 of $3.3$3.1 million was primarily attributable to net borrowingsrepayments under the revolving credit facility of $23.2$3.8 million and $0.6 million of payments for debt issuance costs, partially offset by repurchases of common stock of $25.7 million.$1.3 million in net short-term secured borrowings.
 
Cash provided byused in financing activities for the ninethree months ended September 30, 2017March 31, 2018 of $22.8$19.1 million was primarily attributable to net borrowingsrepayments under the revolving credit facility of $42.3$9.0 million, partially offset by payments of contingent consideration of $11.0 million and repurchases of common stock of $10.0 million.$8.0 million and $2.0 million in net short-term secured repayments.

Share Repurchase Program
 
On February 12, 2015, we announced that our Board of Directors approved a share repurchase program authorizing the repurchase of up to an aggregate of $20 million of its common stock through open market and privately negotiated transactions over a two-year period. On November 2, 2016, the Board of Directors approved a two-year extension to the share repurchase program through February 28, 2019. On May 4, 2017, the Board of Directors authorized thean increase in its authorized share repurchase program of up to an additional $30.0 million of itsthe Company's common stock through open market and privately negotiated transactions over a two-year period ending May 31, 2019. The timing and amount of any share repurchases will be determined based on market conditions, share price and other factors, and the program may be discontinued or suspended at any time. Repurchases will be made in compliance with SEC rules and other legal requirements. As of March 31, 2019, $10.6 million remained available for repurchase under this plan through May 31, 2019.

During the ninethree months ended September 30, 2018, we repurchased 2,667,732March 31, 2019, the Company did not repurchase any shares of ourits common stock under this program. During the three months ended March 31, 2018, the Company repurchased 0.9 million shares of its common stock for $25.6$8.7 million in the aggregate at an average cost of $9.60$9.31 per share undershare. Of this program. Duringamount, $7.9 million was paid for as of March 31, 2018, with the three months ended September 30,remaining, paid in April 2018, we did not repurchase any shares of our common stock. During the nine months ended September 30, 2017, we repurchased 1,028,654 shares of our common stock for $10.0 millionaccrued within other current liabilities in the aggregate at an average costcondensed consolidated balance sheet as of $9.76 per share under this program. During the three months ended September 30, 2017, we did not repurchase any of our common stock.March 31, 2018. Shares repurchased under this program are recorded at acquisition cost, including related expenses.

Revolving Credit Facilities

The Company entered into a Credit Agreement, dated as of August 2, 2010, subsequently amended most recently as of September 28, 2018,March 15, 2019, among the Company, the lenders party thereto and Bank of America, N.A., as Administrative Agent (the “Credit Agreement”). The Credit Agreement includes a revolving commitment amount of $175 million and $160 million in the aggregate through September 25, 2019 and September 25, 2020, respectively. The Credit Agreement also provides the Company the right to increase the aggregate commitment amount by an additional $50 million. Outstanding borrowings under the revolving credit facility are guaranteed by the Company’s material domestic subsidiaries, as defined in the Credit Agreement.

The most recent amendment (i) extends the maturity date from September 25, 2019 to September 25, 2020, (ii) adjusts the applicable rate spreads charged for interest on outstanding loans and letters of credit, and (iii) increases the maximum leverage ratio to which the Company is subject for the trailing twelve months ended September 30, 2018 and for the trailing twelve months ending December 31, 2018.

The Company’s obligations under the Credit Agreement and such domestic subsidiaries’ guaranty obligations are secured by

substantially all of their respective assets. The ranges of applicable rates charged for interest on outstanding loans and letters of credit are 50-225 basis point spread for loans based on the base rate and 150-325 basis point spread for letter of credit fees and loans based on the Eurodollar rate.

The most recent amendment (i) modified the definition of the term “Consolidated EBITDA” as used in the covenant calculations, (ii) increased the maximum leverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019 and (iii) decreased the minimum interest coverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019, respectively.

The terms of the Credit Agreement include various covenants, including covenants that require the Company to maintain a maximum leverage ratio and a minimum interest coverage ratio. The most recent amendment to the Credit Agreement modified the maximum leverage ratio from 3.003.50 to 1.01.00 to 4.254.50 to 1.01.00 for the trailing twelve months ended September 30,December 31, 2018, and from 3.00 to 1.01.00 to 3.504.75 to 1.01.00 for the trailing twelve months ending Decemberended March 31, 2018.2019. The maximum leverage ratio is 3.00 to 1.01.00 for the trailing twelve months ending June 30, 2019 and each period thereafter. The most recent amendment to the Credit Agreement also modified the minimum interest coverage ratio from 5.00 to 1.00 to 4.00 to 1.00 for the trailing twelve months ended December 31, 2018, and from 5.00 to 1.00 to 3.50 to 1.00 for the trailing twelve months ending March 31, 2019. The minimum interest coverage ratio is 5.00 to 1.00 for the trailing twelve months ending June 30, 2019 and each period thereafter. The Company is also required to maintain an

interest coverage ratio of no less than 5.0 to 1.0. The Company isWe were in compliance with all debt covenants as of September 30, 2018.March 31, 2019.

The revised covenants only affected the fourth quarter of 2018 and the first quarter of 2019. The Company concluded that without any additional changes, it would likely exceed the maximum leverage ratio covenant and/or not meet the minimum interest coverage ratio beyond the revised period, in which case the lenders would have the ability to demand repayment of the outstanding debt at such time. Accordingly, the outstanding balance is presented as a current liability as of March 31, 2019 based on the guidance in ASC 470, Debt.

Additionally, under ASC 205, Presentation of Financial Statements, the Company is required to consider and has evaluated whether there is substantial doubt that it has the ability to meet its obligations within one year from the financial statement issuance date. This assessment also includes the Company’s consideration of any management plans to alleviate such doubts. As described above, the probable inability of the Company to meet its current covenant obligations beyond the covenant waiver periods casts substantial doubt on the Company’s ability to meet its obligations within one year from the financial statement issuance date.

The Company is in the process of negotiating changes to its debt structure with its existing lenders, which, based on discussions with lenders to-date and review of proposed negotiated conditions and financial covenants, the Company believes will be successfully completed in Q2 2019.

At September 30, 2018,March 31, 2019, the Company had $3.6$11.2 million of unused availability under the Credit Agreement and $0.5$1.5 million of letters of credit which have not been drawn upon. The amount outstanding under the Company's' revolving credit facility - noncurrent was $138.4$138.9 million and $128.4$142.7 million as of September 30, 2018March 31, 2019 and December 31, 2017, respectively, and2018, respectively. The Company had unamortized deferred financing fees associated with the revolving credit facility - current was $13.0Credit Facility of $1.1 million and $0.0$0.7 million as of September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively.

On February 22, 2016, the Company entered into a Revolving Credit Facility (the “Facility”) with Bank of America N.A. to support ongoing working capital needs of the Company's operations in China. The Facility includes a revolving commitment amount of $5.0 million whereby maturity dates vary based on each individual drawdown. Outstanding borrowings under the Facility are guaranteed by the Company’s assets. Borrowings and repayments are made in renminbi, the official Chinese currency. The applicable interest rate is 110% of the People’s Bank of China’s base rate. The terms of the Facility include limitations on use of funds for working capital purposes as well as customary representations and warranties made by the Company. At September 30, 2018,March 31, 2019, the Company had $4.5 million of unused availability under the Facility.

In addition, we will continue to utilize cash, in part, to fund acquisitions and expand our operations. We believe that our available cash and cash equivalents and the availability under our revolving credit facility will be sufficient to meet our working capital and operating expenditure requirements for the foreseeable future. Thereafter, we may find it necessary to obtain additional equity or debt financing.
We earn a significant amount of our operating income outside the United States, which is deemed to be permanently reinvested in foreign jurisdictions. We do not currently foresee a need to repatriate funds; however, should we require more capital in the United States than is generated by our operations locally or through debt or equity issuances, we could elect to repatriate funds held in foreign jurisdictions. Included in our cash and cash equivalents are amounts held by foreign subsidiaries. We had $23.4$24.7 million and $28.6$23.7 million of foreign cash and cash equivalents as of September 30, 2018March 31, 2019 and December 31, 2017,2018, respectively, which are generally denominated in the local currency where the funds are held.
 

Off-Balance Sheet Arrangements
 
We do not have any material off-balance sheet arrangements.
 
Contractual Obligations
 
With the exception of the current classification of the credit facility discussed in Note 13 in the Notes to Consolidated Financial Statements, thereThere have been no material changes outside the normal course of business in the contractual obligations disclosed in Item 7 to our Annual Report on Form 10-K/A10-K for the fiscal year ended December 31, 2017,2018, under the caption “Contractual Obligations.”
 
Critical Accounting Policies and Estimates 

Revenue Recognition

Revenue is measured based on consideration specified in a contract with a customer and the Company recognizes revenue when it satisfies a performance obligation by transferring control over a product or service to a customer which may be at a point in time or over time. Unbilled revenue represents shipments or deliveries that have been made to customers for which the related account receivable has not yet been invoiced.

Shipping and handling costs after control over a product has transferred to a customer are expensed as incurred and are included in cost of goods sold in the condensed consolidated statements of operations.    

In accordance withFebruary 2016, the Financial Accounting Standards Board ("FASB"(“FASB”) issued ASU No. 2016-02, Leases (Topic 842). This pronouncement requires lessees to recognize a liability for lease obligations, which represents the discounted obligation to make future lease payments, and a corresponding right-of-use asset on the balance sheet. The Company adopted ASU 2016-02, along with related clarifications and improvements, as of January 1, 2019, using the modified retrospective approach, which allows the Company to apply Accounting Standards Codification ("ASC"(“ASC”) Topic 606,840, Revenue from Contracts with Customers, Leaseswe generally report revenue on a gross basis because we typically control, in the goods or services before transferringcomparative periods presented in the year of adoption. The cumulative effect of adoption was recorded as an adjustment to the customer. Under these arrangements, we are primarily responsible for the fulfillment, including the acceptability,opening balance of the marketing materials and other products or services. In addition, we have reasonable discretion in establishing the price, and in some transactions, we also have inventory risk and are involvedretained earnings in the determinationperiod of the nature or characteristics of the marketing materials and products. In some arrangements, we are not primarily responsible foradoption.

fulfilling the goods or services. In arrangements of this nature, we do not control the goods or services before they are transferred to the customer and such revenue is reported on a net basis.

Some service revenue, including stand-alone creative and other services, may be earned over time; however, the difference from recognizing that revenue over time compared to a point in time (i.e., when the service is completed and accepted by the customer) is not material. Service revenue has not been material to our overall revenue to date.

The Company records taxes collectedelected to use the package of practical expedients, which permitted the Company to not reassess: (i) whether a contract is or contains a lease, (ii) lease classification, and (iii) initial direct costs resulting from customersthe lease. The Company has not elected the hindsight practical expedient, which permits the use of hindsight when determining lease term and remittedimpairment of operating lease assets. The Company elected to governmental authorities on a net basis.
Goodwill

Goodwill representsapply the excessshort-term lease exception, which allows the Company to keep leases with terms of purchase price12 months or less off the balance sheet. The Company also elected to combine lease and related costs over the value assigned to the net tangible and identifiable intangible assets of businesses acquired. In accordance with ASC 350, Intangibles-Goodwill and Other, goodwill is not amortized, but instead is tested for impairment annually or more frequently if circumstances indicate a possible impairment may exist. Absent any interim indicators of impairment, we test for goodwill impairment the first day of the fourth fiscal quarter of each year.

Under ASC 350, an entity is permitted to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amountnon-lease components as a basissingle component for determining whether it is necessary to perform the quantitative goodwill impairment test. If the quantitative test is required, the fair value for each reporting unit is compared to its book value including goodwill. In the case that the fair value is less than the book valueCompany's entire population of the goodwill, the difference is recognized as an impairment.lease assets.

During the third quarter 2018, we performed an interim impairment assessment and concluded that the EMEA and LATAM reporting units were impaired. As a result, impairment charges of $20.8 million and $7.1 million were recorded in the EMEA and LATAM reporting units, respectively, during the three months ended September 30, 2018.
As of September 30, 2018,March 31, 2019, except for the new critical accounting policiespolicy for Revenue Recognition and GoodwillLeases described above, and the adoption of ASU 2014-09 disclosed herein, there were no material changes to our critical accounting policies and estimates disclosed in our Annual Report on Form 10-K/A10-K for the year ended December 31, 2017.2018.

Forward-Looking Statements
 
This Quarterly Report on Form 10-Q, including Management’s Discussion and Analysis of Financial Condition and Results of Operations, contains words such as “may,” “will,” “believe,” “expect,” “anticipate,” “intend,” “plan,” “project,” “estimate” and “objective” or the negative thereof or similar terminology concerning the Company’s future financial performance, business strategy, plans, goals and objectives. These expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include information concerning our possible or assumed future performance or results of operations and are not guarantees. While these statements are based on assumptions and judgments that management has made in light of industry experience as well as perceptions of historical trends, current conditions, expected future developments and other factors believed to be appropriate under the circumstances, they are subject to risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different. Some of the factors that would cause future results to differ from the recent results or those projected in forward-looking statements include, but are not limited to, the risk factors described in our Annual Report on Form 10-K/A10-K for the year ended December 31, 2017.2018.
 
Additional Information
 
We make our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, other reports and information filed with the SEC and amendments to those reports available, free of charge, through our Internet website (http://www.inwk.com) as soon as reasonably practical after we electronically file or furnish such materials to the SEC. All of our filings may be read or copied atIn addition, the SEC’s Public Reference Room at 450 Fifth Street, NW, Washington, DC 20549. Information on the operation of the Public Filing Room can be obtained by calling the SEC at 1-800-SEC-0330. The SEC maintains an Internet website (http://www.sec.gov) that contains reports, proxy and information statements and other information regarding issuers that file electronically.

Item 3.            Quantitative and Qualitative Disclosures about Market Risk
 
Commodity Risk
 
We are dependent upon the availability of paper, and paper prices represent a substantial portion of the cost of our products. The supply and price of paper depend on a variety of factors over which we have no control, including environmental and conservation regulations, natural disasters and weather. We believe a 10% increase in the price of paper would not have a significant effect on our condensed consolidated statements of income or cash flows, as these costs are generally passed through to our clients.
 
Interest Rate Risk
 
We have exposure to changes in interest rates on our revolving credit facility. Interest is payable at the adjusted LIBOR rate or the alternate base rate. Assuming our $175.0 million revolving credit facility were fully drawn, a 1.0% increase in the interest rate would increase our annual interest expense by $1.75 million.
 
Our interest income is sensitive to changes in the general level of U.S. interest rates, in particular because all of our investments are in cash equivalents and marketable securities. The average duration of our investments as of September 30, 2018March 31, 2019 was less than one year. Due to the short-term nature of our investments, we believe that there is no material risk exposure.
 
Foreign Currency Risk
 
We transact business in various foreign currencies other than the U.S. dollar, principally the euro, British pound sterling, Czech koruna, Brazilian real, Peruvian nuevo sol, MexicanColombian peso, ColombianBrazilian real, Mexican peso and Chilean peso, which exposes us to foreign currency risk. For the ninethree months ended September 30, 2018,March 31, 2019, we derived approximately 31.7%29.5% of our revenue from international customers, and we expect the percentage of revenue derived from outside the United States to increase in future periods as we continue to expand globally. Revenue and related expenses generated from our international operations are denominated in the functional currencies of the corresponding country. The functional currency of our subsidiaries that either operate or support these markets is generally the same as the corresponding local currency. The results of operations of, and certain of our intercompany balances associated with, our international operations are exposed to foreign exchange rate fluctuations. Changes in exchange rates could negatively affect our revenue and other operating results as expressed in U.S. dollars. We may record significant gains or losses on the remeasurement of intercompany balances. Foreign exchange gains and losses recorded to date have been immaterial to our financial statements. At this time we do not, but in the future we may enter into derivatives or other financial instruments in an attempt to hedge our foreign currency exchange risk. It is difficult to predict the impact hedging activities would have on our results of operations.

 
Item 4.            Controls and Procedures
 
Evaluation of Disclosure Controls and Procedures
 
Under the supervision and with the participation of our chief executive officer and chief financial officer, we evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2018.March 31, 2019. The term “disclosure controls and procedures,” as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), means controls and other procedures of a company that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act, is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company's management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.

Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based on the evaluation of our disclosure controls and procedures, our chief executive officer and chief financial officer concluded that, due to material weaknesses in internal control over financial reporting described below, our disclosure controls and procedures were not effective as of September 30, 2018.March 31, 2019.

Material Weaknesses and Related Remediation Efforts

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the annual or interim financial statements will not be prevented or detected on a timely basis.

As previously reported in our Annual Report on Form 10-K/A10-K (the "Form 10-K/A"10-K"), as of December 31, 2017,2018, our management concluded that we did not maintain effective internal control over financial reporting as of December 31, 2017,2018, because of the material weaknesses described therein as summarized below.

During the financial statement close process for the period ended December 31, 2017, management identified material weaknesses duerelated to control deficiencies and gaps in the design and operating effectiveness of revenue recognition and compensationcommissions expense, in the Company’s North America business. During the financial statement close processwhich were initially reported on Item 9A of our Form 10-K for the quarter ended March 31, 2018, management identified an additional material weakness that existed as of December 31, 2017, primarily related to completeness and accuracy of data in certain key reports. As a result, we restated our previously reported financial statements for the yearsyear ended December 31, 2017 and 2016 and all interim periods in such years, as morehave not yet been fully described in the Form 10-K/A.remediated.

Material Weaknesses

With respect to revenue process,recognition material weakness, the Company’s controls were ineffective to: (i)(1) ensure that a contract was appropriately approved and identified prior to revenue was recognized when the risk of loss transferred from the Company to the customer based on an analysis of customer arrangements and delivery terms, (ii)being recognized; (2) retain and review customer order documentation, including support for assessing whether pricingthe transaction price was fixeddeterminable; (3) ensure that revenue was recognized subsequent to the transfer of control of the goods or services; and determinable, and (iii)(4) estimate the impact of future credit memos. These deficiencies also impactedcontributed to control deficiencies identified in related accounts receivable, unbilled revenue,accounts receivable, accrued accounts payable, inventory and cost of sales. With respect to compensation expense,commissions expenses material weakness, the Company’s controls were ineffective in relation to the designnot designed and operation of the review controls over compensation. Finally, with respect to report accuracy, the Company’s controls were ineffective to verifyoperating effectively to: (1) ensure the completeness and accuracy of underlying data in certain key reports used for computing the commission expenses and (2) sufficiently review and approve arrangements with respect to reconcile revenue and cost accruals during the period-end process.commission expenses.

Remediation Efforts

Our management has worked, and continues to work, to strengthen our internal control over financial reporting.  We are committed to ensuring that such controls are operating effectively.

The Company has initiatedWe have continued executing a plan to remediate the material weaknesses noted above.  Specifically, to remediate deficiencies in revenue recognition controls, the Company will developis developing and implementimplementing controls toto: (i) compile and process shipping data and

delivery terms in customer contracts and improve related operational processes; (ii) improve review processes and related documentation supporting customer orders and pricing; (iii) improve process for estimating future credit memos; and (iv) implement an improved system, process, and related controls to categorize and track customer contracts based on delivery terms. As of the filing date, we have made progress toward remediating the material weaknesses by:

implementing new policies over the operational processes supporting revenue recognition,
adding resources to train the process owners and to monitor compliance with the Company’s policies,

developing enhancements to the Company’s systems, including approval workflows, validation of shipping data, and preventative controls over data inputs, and
implementing a new system for tracking customer contract terms and improved contract review process.

To remediate deficiencies in the controls over the compensationcommissions process, the Company has developed and is in the process of implementing controls to ensure that systems used for computing payroll, commission, and bonus expensescommissions are updated with accurate data to reflect approved compensation arrangements. We have made progress toward remediating the material weakness by:

To remediate deficiencies with respectpurchasing and implementing a third-party system to report accuracy,manage the Company will updateadministration of commissions,
reviewing sales rep agreements and obtaining confirmation from sales reps of their key terms,
improving the underlying reports that are used to reconcile revenuereview process over commissions expense and cost accruals during the period-end process to ensure their completenessrelated balance sheet accounts, and accuracy. Additionally, the Company will develop and implement controls over
evaluating the accuracy of the reports and completeness of information used in key controls, including validation of sourceunderlying data report logic, and report parameters.that support the commissions process.

We will continue to actively identify, develop, and implement additional measures to materially improve and strengthen our internal control over financial reporting. The material weaknesses discussed above cannot be considered remediated until the controls have operated for a sufficient period of time and management has concluded, through testing, that the control issuch controls are operating effectively. We expect to complete this remediation during 2019.

Changes in Internal Control Over Financial Reporting

Except as described above, there have been no other changes in our internal control over financial reporting (as such term is defined in Rules 13a–15(f) and 15d–15(f) under the Exchange Act) during the quarter ended September 30, 2018March 31, 2019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II. OTHER INFORMATION
 
Item 1.            Legal Proceedings
 
For information concerning our legal proceedings, see Note 12 to the Condensed Consolidated Financial Statements in this Form 10-Q.
 
Item 1A.         Risk Factors
 
There have been no material changes in the risk factors described in Item 1A of our Annual Report on Form 10-K/A10-K for the year ended December 31, 2017.2018.
 

Item 2.            Unregistered Sales of Equity Securities and Use of Proceeds 
 
There were no unregistered sales of the Company's equity securities during the period covered by this report.
 
Issuer Purchases of Equity Securities
 
On February 12, 2015, we announced that our Board of Directors approved a share repurchase program providing us authorization to repurchase up to an aggregate of $20.0 million of our common stock through open market and privately negotiated transactions over a two-year period. On November 2, 2016, the Board of Directors approved a two-year extension to the share repurchase program through February 28, 2019.

On May 4, 2017, the Board of Directors authorized theauthorized an increase in its authorized share repurchase program of up to an additional $30.0 million of its common stock through open market and privately negotiated transactions over a two-year period ending May 31, 2019. The timing and amount of any share repurchases will be determined based on market conditions, share price and other factors, and the program may be discontinued or suspended at any time. Repurchases will be made in compliance with SEC rules and other legal requirements.

During the nine months ended September 30, 2018, theThe Company repurchased 2,667,732 sharesdid not make any repurchases of its common stock for $25.6 million induring the aggregate at an average cost of $9.60 per share under this program.three months ended March 31, 2019.

The following table provides information relating to our purchase of shares of our common stock in the thirdfirst quarter of 20182019 (in thousands, except per share amounts).
Period 
Number of Shares Purchased (2)
 Average Price Paid Per Share 
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)
 Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs
7/1/18-7/31/18 
 $
 
 1,202
8/1/18-8/31/18 
 
 
 1,361
9/1/18-9/30/18 1
 7.87
 
 1,344
Total 1
 $5.43
 
  
Period 
Number of Shares Purchased(2)
 Average Price Paid Per Share 
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(1)
 
Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs(1)
1/1/19-1/31/19 0.2
 $4.51
 
 2,319
2/1/19-2/28/19 5.7
 4.71
 
 2,195
3/1/19-3/31/19 0.3
 3.77
 
 2,941
Total 6.2
 $4.33
 
  

(1)The share repurchase plan authorized by our Board of Directors allows repurchases of up to $50 million of our common stock.stock of which $10.6 million remained available for repurchase under this plan through May 31, 2019. The maximum number of shares that may yet be repurchased under the plan is estimated using the closing share price on the last day of each period presented.
(2)Includes 1,4026,194 shares delivered to us by employees to satisfy the mandatory tax withholding requirement upon vesting of restricted stock.


Item 6.            Exhibits
 
Exhibit No   Description of Exhibit
 SixthTransition Agreement between InnerWorkings, Inc. and Charles Hodgkins, dated January 3, 2019 (incorporated by reference to Exhibit 10.2 to the Company's Current Report on Form 8-K filed on January 4, 2019).
Eighth Amendment to Credit Agreement, dated as of August 13, 2018,March 15, 2019, by and among InnerWorkings, Inc., the lenders party thereto and Bank of America, N.A., as Administrative Agent (incorporated by reference to Exhibit 10.110.28 to the Company'sCompany’s Annual Report on Form 10-Q10-K for the quarteryear ended June 30,December 31, 2018)
Seventh Amendment to Credit Agreement, dated as of September 28, 2018, by and among InnerWorkings, Inc., the guarantors party thereto, the lenders party thereto and Bank of America, N.A., as Administrative Agent (incorporated by reference to Exhibit 10.1 to the Company's Form 8-K filed on October 2, 2018).
   
 Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
   
 Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
   
 Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
   
 Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
   
101.INS** XBRL Instance Document
   
101.SCH** XBRL Taxonomy Extension Schema Document
   
101.CAL** XBRL Taxonomy Extension Calculation Linkbase Document
   
101.DEF** XBRL Taxonomy Extension Definition Linkbase Document
   
101.LAB** XBRL Taxonomy Extension Label Linkbase Document
   
101.PRE** XBRL Taxonomy Extension Presentation Linkbase Document
 
**Submitted electronically with this Quarterly Report on Form 10-Q


SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 INNERWORKINGS, INC.
   
Date: NovemberMay 9, 20182019By: /s/    Richard S. Stoddart
  Richard S. Stoddart
  Chief Executive Officer
   
Date: NovemberMay 9, 20182019By:/s/    Charles D. Hodgkins IIIDonald W. Pearson
  Charles D. Hodgkins IIIDonald W. Pearson
  Interim Chief Financial Officer