UNITED STATES OF AMERICA
SECURITIES AND EXCHANGE COMMISSION
Washington, D. C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the quarterly period ended
June 30, 2019March 31, 2020
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the transition period from__________ to __________
Commission File No.: 000-09881
shenimagea13.jpg
SHENANDOAH TELECOMMUNICATIONS COMPANY
(Exact name of registrant as specified in its charter)
Virginia 54-1162807
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)

500 Shentel Way, Edinburg, Virginia    22824
(Address of principal executive offices)  (Zip Code)

(540) 984-4141
(Registrant's telephone number, including area code)
 
SECURITIES REGISTERED PURSUANT TO SECTION 12(B) OF THE ACT:
Common Stock (No Par Value)SHENNASDAQ Global Select Market49,856,91449,842,000
(Title of Class)(Trading Symbol)(Name of Exchange on which Registered)(The number of shares of the registrant's common stock outstanding on July 31, 2019)April 24, 2020)
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes    No ☐
 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).   Yes    No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer Non-accelerated filerSmaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes     No 

 




SHENANDOAH TELECOMMUNICATIONS COMPANY
INDEX

  
Page
Numbers
PART I.FINANCIAL INFORMATION   
     
Item 1.Financial Statements   
     
 
     
 
     
 
     
 
     
 
     
Item 2.
     
Item 3.
     
Item 4.
     
PART II.OTHER INFORMATION   
     
Item 1A.
     
Item 2.
     
Item 6.
     
 
     



Index




SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands)
SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES    
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS    
(in thousands)    
 June 30,
2019
 December 31, 2018March 31,
2020
 December 31,
2019
ASSETS       
Current assets:       
Cash and cash equivalents $98,091
 $85,086
$120,232
 $101,651
Accounts receivable, net of allowance for doubtful accounts of $516 and $534, respectively 59,561
 54,407
Accounts receivable, net of allowance for doubtful accounts of $410 and $533, respectively61,526
 63,541
Income taxes receivable 4,144
 5,282
8,157
 10,306
Inventory, net of allowances of $69 and $113, respectively 6,566
 5,265
Inventory, net of allowances of $71 and $66, respectively7,071
 5,728
Prepaid expenses and other 53,786
 60,162
60,923
 60,527
Total current assets 222,148
 210,202
257,909
 241,753
Investments 11,563
 10,788
12,011
 12,388
Property, plant and equipment, net 695,725
 701,359
695,920
 701,514
Intangible assets, net 324,890
 366,029
299,458
 314,147
Goodwill 149,070
 146,497
149,070
 149,070
Operating lease right-of-use assets 369,715
 
382,973
 392,589
Deferred charges and other assets 48,929
 49,891
53,436
 53,352
Total assets $1,822,040
 $1,484,766
$1,850,777
 $1,864,813
LIABILITIES AND SHAREHOLDERS’ EQUITY       
Current liabilities:       
Current maturities of long-term debt, net of unamortized loan fees $27,939
 $20,618
$31,672
 $31,650
Accounts payable 27,657
 35,987
30,384
 40,295
Advanced billings and customer deposits 7,914
 7,919
8,414
 8,358
Accrued compensation 6,817
 9,452
5,787
 10,075
Current operating lease liabilities 42,941
 
44,204
 42,567
Accrued liabilities and other 14,513
 14,563
19,183
 14,391
Total current liabilities 127,781
 88,539
139,644
 147,336
Long-term debt, less current maturities, net of unamortized loan fees 719,067
 749,624
680,531
 688,464
Other long-term liabilities:       
Deferred income taxes 128,582
 127,453
137,674
 137,567
Deferred lease 
 22,436
Asset retirement obligations 30,779
 28,584
37,422
 36,914
Retirement plan obligations 10,355
 11,519
Benefit plan obligations11,980
 12,675
Noncurrent operating lease liabilities 327,868
 
343,723
 352,439
Other liabilities 15,559
 14,364
19,153
 16,990
Total other long-term liabilities 513,143
 204,356
549,952
 556,585
Shareholders’ equity:       
Common stock, no par value, authorized 96,000; 49,857 and 49,630 issued and outstanding at June 30, 2019 and December 31, 2018, respectively 
 
Common stock, no par value, authorized 96,000; 49,842 and 49,671 issued and outstanding at March 31, 2020 and December 31, 2019, respectively
 
Additional paid in capital 47,138
 47,456
43,158
 42,110
Retained earnings 413,571
 386,511
443,290
 430,010
Accumulated other comprehensive income, net of taxes 1,340
 8,280
Accumulated other comprehensive (loss) income, net of taxes(5,798) 308
Total shareholders’ equity 462,049
 442,247
480,650
 472,428
Total liabilities and shareholders’ equity $1,822,040
 $1,484,766
$1,850,777
 $1,864,813

See accompanying notes to unaudited condensed consolidated financial statements.
Index


SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIESSHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES    SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOMEUNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(in thousands, except per share amounts)(in thousands, except per share amounts)    (in thousands, except per share amounts)
Three Months Ended
June 30,
 Six Months Ended
June 30,
Three Months Ended
March 31,
Operating revenue:2019 2018 2019 2018
Revenue:2020 2019
Service revenue and other$142,059
 $140,492
 $285,290
 $277,051
$140,188
 $143,231
Equipment revenue16,855
 16,009
 32,467
 33,588
13,000
 15,612
Total operating revenue158,914
 156,501
 317,757
 310,639
Total revenue153,188
 158,843
Operating expenses:          
Cost of services49,497
 49,134
 99,015
 98,476
49,565
 49,518
Cost of goods sold15,874
 15,166
 30,511
 30,971
12,671
 14,637
Selling, general and administrative27,170
 29,915
 55,892
 58,665
30,991
 28,722
Depreciation and amortization42,353
 41,117
 83,532
 84,604
36,911
 41,179
Total operating expenses134,894
 135,332
 268,950
 272,716
130,138
 134,056
Operating income24,020
 21,169
 48,807
 37,923
23,050
 24,787
Other income (expense):          
Interest expense(7,522) (8,851) (15,476) (18,183)(6,211) (7,954)
Other1,176
 839
 2,463
 1,828
733
 1,287
Income before income taxes17,674
 13,157
 35,794
 21,568
17,572
 18,120
Income tax expense4,524
 3,531
 8,734
 5,359
4,292
 4,210
Net income13,150
 9,626
 27,060
 16,209
13,280
 13,910
Other comprehensive income (loss):       
Unrealized gain (loss) on interest rate hedge, net of tax(4,212) 833
 (6,940) 3,895
Other comprehensive income:   
Unrealized loss on interest rate hedge, net of tax(6,106) (2,728)
Comprehensive income$8,938
 $10,459
 $20,120
 $20,104
$7,174
 $11,182
          
Net income per share, basic and diluted:          
Basic net income per share$0.26
 $0.19
 $0.54
 $0.33
$0.27
 $0.28
Diluted net income per share$0.26
 $0.19
 $0.54
 $0.32
$0.27
 $0.28
Weighted average shares outstanding, basic49,848
 49,547
 49,812
 49,511
49,888
 49,775
Weighted average shares outstanding, diluted50,142
 50,070
 50,118
 50,029
50,036
 50,115

See accompanying notes to unaudited condensed consolidated financial statements.


Index


SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(in thousands, except per share amounts)
  Shares of Common Stock (no par value) Additional Paid in Capital Retained Earnings Accumulated Other Comprehensive Income (Loss) Total
Balance, March 31, 2019 49,844
 $46,641
 $400,421
 $5,552
 $452,614
Net income 
 
 13,150
 
 13,150
Other comprehensive loss, net of tax 
 
 
 (4,212) (4,212)
Stock based compensation 17
 695
 
 
 695
Stock options exercised 1
 (94) 
 
 (94)
Common stock issued 
 8
 
 
 8
Shares retired for settlement of employee taxes upon issuance of vested equity awards (5) (112) 
 
 (112)
Balance, June 30, 2019 49,857
 $47,138
 $413,571
 $1,340
 $462,049
           
  Shares of Common Stock (no par value) Additional Paid in Capital Retained Earnings Accumulated Other Comprehensive Income (Loss) Total
Balance, December 31, 2018 49,630
 $47,456
 $386,511
 $8,280
 $442,247
Net income 
 
 27,060
 
 27,060
Other comprehensive loss, net of tax 
 
 
 (6,940) (6,940)
Stock based compensation 184
 2,497
 
 
 2,497
Stock options exercised 29
 81
 
 
 81
Common stock issued 
 16
 
 
 16
Shares retired for settlement of employee taxes upon issuance of vested equity awards (62) (2,912) 
 
 (2,912)
Common stock issued to acquire non-controlling interest in nTelos 76
 
 
 
 
Balance, June 30, 2019 49,857
 $47,138
 $413,571
 $1,340
 $462,049
           
  Shares of Common Stock (no par value) Additional Paid in Capital Retained Earnings Accumulated Other Comprehensive Income Total
Balance, March 31, 2018 49,539
 $45,075
 $359,885
 $11,292
 $416,252
Net income 
 
 9,626
 
 9,626
Other comprehensive gain, net of tax 
 
 
 833
 833
Stock based compensation 28
 1,370
 
 
 1,370
Common stock issued 
 5
 
 
 5
Shares retired for settlement of employee taxes upon issuance of vested equity awards (9) (278) 
 
 (278)
Balance, June 30, 2018 49,558
 $46,172
 $369,511
 $12,125
 $427,808
           
  Shares of Common Stock (no par value) Additional Paid in Capital Retained Earnings Accumulated Other Comprehensive Income Total
Balance, December 31, 2017 49,328
 $44,787
 $297,205
 $8,230
 $350,222
Change in Accounting Principle - Adoption of ASU 2014-09 
 
 56,097
 
 56,097
Net income 
 
 16,209
 
 16,209
Other comprehensive gain, net of tax 
 
 
 3,895
 3,895
Stock based compensation 205
 3,407
 
 
 3,407
Stock options exercised 15
 104
 
 
 104
Common stock issued 
 10
 
 
 10
Shares retired for settlement of employee taxes upon issuance of vested equity awards (66) (2,136) 
 
 (2,136)
Common stock issued to acquire non-controlling interest in nTelos 76
 
 
 
 
Balance, June 30, 2018 49,558
 $46,172
 $369,511
 $12,125
 $427,808
See accompanying notes to unaudited condensed consolidated financial statements.
Index

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES    
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS    
(in thousands)    
  Six Months Ended
June 30,
  2019 2018
Cash flows from operating activities:    
Net income $27,060
 $16,209
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation 72,737
 71,637
Amortization 10,795
 12,967
Accretion of asset retirement obligations 708
 471
Bad debt expense 764
 758
Stock based compensation expense, net of amount capitalized 2,307
 3,407
Deferred income taxes 3,434
 (8,004)
Net gain from patronage and investments (2,081) (1,576)
Amortization of long-term debt issuance costs 1,648
 2,365
Changes in assets and liabilities:    
Accounts receivable (4,561) (11,060)
Inventory, net (1,301) (503)
Current income taxes 1,138
 16,722
Operating lease right-of-use assets 25,389
 
Waived management fee 19,320
 18,606
Other assets (8,679) (968)
Accounts payable 6,311
 2,486
Lease liabilities (21,880) 
Deferred lease 
 1,353
Other deferrals and accruals (3,477) 2,274
Net cash provided by operating activities 129,632
 127,144
     
Cash flows from investing activities:    
Capital expenditures (79,124) (62,322)
Cash disbursed for acquisitions (10,000) (52,000)
Proceeds from sale of assets 108
 447
Other (3) (3)
Net cash used in investing activities (89,019) (113,878)
     
Cash flows from financing activities:    
Principal payments on long-term debt (24,777) (24,250)
Proceeds from revolving credit facility borrowings 
 15,000
Principal payments on revolving credit facility 
 (15,000)
Proceeds from exercises of stock options 81
 
Taxes paid for equity award issuances (2,912) (2,032)
Net cash used in financing activities (27,608) (26,282)
Net increase (decrease) in cash and cash equivalents 13,005
 (13,016)
Cash and cash equivalents, beginning of period 85,086
 78,585
Cash and cash equivalents, end of period $98,091
 $65,569
SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(in thousands)
  Shares of Common Stock (no par value) Additional Paid in Capital Retained Earnings Accumulated Other Comprehensive Income (Loss) Total
Balance, December 31, 2019 49,671
 $42,110
 $430,010
 $308
 $472,428
Net income 
 
 13,280
 
 13,280
Other comprehensive loss, net of tax 
 
 
 (6,106) (6,106)
Stock based compensation 137
 2,985
 
 
 2,985
Common stock issued 
 8
 
 
 8
Shares retired for settlement of employee taxes upon issuance of vested equity awards (42) (1,945) 
 
 (1,945)
Common stock issued to acquire non-controlling interest in nTelos 76
 
 
 
 
Balance, March 31, 2020 49,842
 $43,158
 $443,290
 $(5,798) $480,650
           
  Shares of Common Stock (no par value) Additional Paid in Capital Retained Earnings Accumulated Other Comprehensive Income (Loss) Total
Balance, December 31, 2018 49,630
 $47,456
 $388,496
 $8,280
 $444,232
Net income 
 
 13,910
 
 13,910
Other comprehensive loss, net of tax 
 
 
 (2,728) (2,728)
Stock based compensation 167
 1,802
 
 
 1,802
Stock options exercised 28
 175
 
 
 175
Common stock issued 
 8
 
 
 8
Shares retired for settlement of employee taxes upon issuance of vested equity awards (57) (2,800) 
 
 (2,800)
Common stock issued to acquire non-controlling interest in nTelos 76
 
 
 
 
Balance, March 31, 2019 49,844
 $46,641
 $402,406
 $5,552
 $454,599

See accompanying notes to unaudited condensed consolidated financial statements.


Index

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES   
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS   
(in thousands)   
 Three Months Ended
March 31,
 2020 2019
Cash flows from operating activities:   
Net income$13,280
 $13,910
Adjustments to reconcile net income to net cash provided by operating activities:   
Depreciation32,468
 35,520
Amortization of intangible assets4,868
 5,659
Accretion of asset retirement obligations404
 350
Bad debt expense205
 367
Stock based compensation expense, net of amount capitalized2,905
 1,714
Deferred income taxes2,135
 (3,378)
Gain from patronage and investments(339) (1,140)
Amortization of long-term debt issuance costs674
 963
Changes in assets and liabilities:   
Accounts receivable2,543
 (3,127)
Inventory, net(1,343) (1,975)
Current income taxes2,149
 7,588
Operating lease right-of-use assets12,939
 7,779
Waived management fee9,798
 9,628
Other assets(3,489) (1,460)
Accounts payable(4,400) 4,641
Lease liabilities(10,402) (9,662)
Other deferrals and accruals(3,287) (5,714)
Net cash provided by operating activities61,108
 61,663
    
Cash flows used in investing activities:   
Capital expenditures$(32,299) (44,420)
Cash disbursed for acquisitions
 (10,000)
Proceeds from sale of assets and other274
 45
Net cash used in investing activities(32,025) (54,375)
    
Cash flows used in financing activities:   
Principal payments on long-term debt$(8,530) (19,889)
Taxes paid for equity award issuances(1,945) (2,698)
Other(27) 72
Net cash used in financing activities(10,502) (22,515)
Net increase (decrease) in cash and cash equivalents18,581
 (15,227)
Cash and cash equivalents, beginning of period101,651
 85,086
Cash and cash equivalents, end of period$120,232
 $69,859
See accompanying notes to unaudited condensed consolidated financial statements.

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

Note 1Basis of Presentation and Other Information

The interim condensedaccompanying unaudited consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and Rule 10-01 of Shenandoah Telecommunications Company and Subsidiaries (collectively, the “Company”) are unaudited. In the opinion of management, allRegulation S-X for interim financial information. All normal recurring adjustments considered necessary for a fair presentation of the interim results have been reflected thereinincluded. Certain disclosures normally included in annual consolidated financial statements prepared in accordance with accounting principles generally accepted in the United States ("GAAP") for interim financial reporting and as required by Rule 10-01 of Regulation S-X. Accordingly, the unaudited condensed(U.S. GAAP) have been omitted. These consolidated financial statements may not include all of the information and notes required by GAAP for audited financial statements. The information contained herein should be read in conjunction with the audited consolidated financial statements includedand notes contained in the Company'sour Annual Report on Form 10-K for the year ended December 31, 2018.2019.

The preparation of the unaudited interim consolidated financial statements requires management of the Company to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and the disclosure of contingencies at the date of the unaudited interim consolidated financial statements. These estimates are inherently subject to judgment and actual results could differ.

T-Mobile Acquisition of Sprint
On April 1, 2020, T-Mobile US, Inc. (“T-Mobile”) announced the completion of its business combination with Sprint Corporation (“Sprint”) and subsequently delivered to the Company a notice of Network Technology Conversion, Brand Conversion and Combination Conversion (a “Conversion Notice”) pursuant to the terms of our affiliate agreement. The affiliate agreement provides for a 90-day period following receipt of the Conversion Notice for the parties to negotiate mutually agreeable terms and conditions under which the Company would continue as an affiliate of T-Mobile. The affiliate agreement further provides that, if T-Mobile and the Company have not negotiated a mutually acceptable agreement within the 90-day period, then T-Mobile would have a period of 60 days thereafter to exercise an option to purchase the assets of our Wireless operations for 90% of the "Entire Business Value," (as defined under our affiliate agreement). If T-Mobile does not exercise its purchase option, the Company would then have a 60-day period to exercise an option to purchase the legacy T-Mobile network and subscribers in our service area. If the Company does not exercise its purchase option, T-Mobile must sell or decommission its legacy network and customers in our service area. The outcome of these proceedings could significantly impact our business operations and financial statements.

COVID-19
On March 11, 2020, the World Health Organization classified the COVID-19 outbreak as a pandemic. While we do not operate in the densely populated urban markets that have been most-affected by the pandemic, our postpaid gross additions, equipment revenue, and cost of goods sold decreased as stay-at-home directives led to the temporary closure of approximately 40% of our Sprint-branded retail stores in mid-March.

Our wireless and broadband internet services are essential during a time of social distancing. Nonetheless, national unemployment rates increased markedly in April. Sprint also adopted the Keep Americans Connected pledge and T-Mobile chose to change subscriber collection policies following its April 1, 2020 acquisition of Sprint. It is reasonably possible that these risks and uncertainties could impact the collectability of our accounts receivable and revenue. It is also reasonably possible that they could impact the measurement of our wireless segment’s contract asset, which is reduced by an estimated refund obligation for amounts that T-Mobile is later unable to collect from its subscribers. We update that estimate based upon trends in our refund experience. To-date, our collection experience and expected credit losses have not been materially affected. We will continue to monitor the impacts of this unprecedented pandemic and will prospectively revise our estimates as appropriate.

We do not currently anticipate any material impairments of our long-lived assets or of our indefinite-lived intangible assets as a result of COVID-19.

Revision of Prior Period Financial Statements
In connection with the preparation of our unaudited condensed consolidated financial statements for the three months ended March 31, 2020, we determined that certain errors existed in our previously issued financial statements. Specifically:
Prepaid and other assets, as of December 31, 2019, were understated by $2.7 million, deferred tax liabilities were understated by $0.7 million, and retained earnings were understated by $2.0 million as the result of a failure to properly account for handsets that were utilized as demo phones in certain wireless retail stores within our area of operation. All of the impact to retained earnings is attributable to 2017 and prior years.
Property, plant and equipment, net, and deferred income tax liabilities as of December 31, 2019 were understated by $1.4 million and $0.4 million, respectively. Depreciation expense was overstated by $1.4 million for the year and quarter ended

December 31, 2019. Income tax expense and net income were understated by $0.4 million and $1.0 million, respectively, for the year and quarter ended December 31, 2019.

We evaluated these errors under the U.S. Securities and Exchange Commission's ("SEC's") authoritative guidance on materiality and the quantification of the effect of prior period misstatements on financial statements, and we have determined that the impact of these errors on our prior period consolidated financial statements is immaterial. However, since the correction of these errors in the first quarter of 2020 could have become material to our results of operations for the year ending December 31, 2020, we revised our prior period financial statements to correct these errors herein. For the year and quarter ended December 31, 2019, the correction of these errors resulted in a $0.02 increase in both basic and diluted earnings per share.

Adoption of New Accounting Principles

There have been no developments related to recently issued accounting standards, including the expected dates of adoption and estimated effects on the Company's unaudited condensed consolidated financial statements and note disclosures, from those disclosed in the Company's 20182019 Annual Report on Form 10-K, that would be expected to impact the Company except for the following:

The Company adopted ASU No. 2018-02,2016-13, Income StatementFinancial Instruments - Reporting Comprehensive Income (Topic 220),Credit Losses ("ASC 326"): Measurement of Credit Losses on Financial Instruments, as of January 1, 2019. The Company elected not2020 using the modified retrospective transition method. ASC 326 requires the application of a current expected credit loss (“CECL”) impairment model to reclassify stranded income tax effects from accumulated other comprehensive income (OCI)financial assets measured at amortized cost including trade accounts receivable, net investments in leases, and certain off-balance-sheet credit exposures. Under the CECL model, lifetime expected credit losses on such financial assets are measured and recognized at each reporting date based on historical, current, and forecasted information. Furthermore, the CECL model requires financial assets with similar risk characteristics to retained earnings and has implemented this election as its accounting policy as of January 1, 2019. The Company utilizes the portfolio approach as its policybe analyzed on a collective basis. There was no significant impact to release the income tax effects from accumulated OCI as the entire portfolio is liquidated, sold, or extinguished.condensed consolidated financial statements upon adoption.

The Company adopted ASU No. 2016-02,2018-15, LeasesIntangibles - (“Topic 842Goodwill and Other - Internal-Use Software ("ASC 350"): Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Service Contract,” or “the new lease standard”) on as of January 1, 2019. Topic 842 replaces previous leasing guidance2020. ASC 350 aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with a comprehensive lease measurementthe requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. Upon adoption of the standard, implementation costs were capitalized in the period incurred and recognition standard and expanded disclosure requirements. Topic 842 requires lesseeswill be amortized over the term of the hosting arrangement. There was no significant impact to recognize most leases on their balance sheet as liabilities, with corresponding right-of-use, or ROU assets. The Company adopted the new lease standard utilizing the modified retrospective approach. As a result, comparable period information has not been retrospectively updated. The modified retrospective approach includes a package of optional practical expedients that we elected to apply. As a result, the Company did not reassess prior conclusions regarding lease identification, lease classification and initial direct costs under the new standard. In those circumstances where the Company is the lessee, we have elected to account for non-lease components associated with our leases (e.g., maintenance costs) and lease components as a single lease component for substantially all of our asset classes under Topic 842. condensed consolidated financial statements upon adoption.

Note 2. Leases

The Company leases various cell sites, warehouses, retail stores, and office facilities for use in our business. These agreements include fixed rental payments as well as variable rental payments, such as those based on relevant inflation indices. The accounting lease term includes optional renewal periods that we are reasonably certain to exercise based on our assessment of relevant contractual and economic factors. The related lease payments are discounted at lease commencement using the Company's incremental borrowing rate in order to measure the lease liability and ROU asset.
The incremental borrowing rate is determined using a portfolio approach based on the rate of interest that the Company would have to pay to borrow an amount equal to the lease payments on a collateralized basis over a similar term. The Company uses the observable unsecured borrowing rate and risk-adjusts that rate to approximate a collateralized rate. Under the new lease standard, leases are remeasured upon the occurrence of certain events or modifications.
Adoption of the new lease standard did not materially impact the Company's consolidated net earnings, cash flows, liquidity, or loan covenants.

Index

The cumulative effect of the changes made to the consolidated January 1, 2019 balance sheet for the adoption of the new lease standard were as follows:
(in thousands) 
December 31, 2018 As Previously Reported
 Effect of the Adoption of ASC Topic 842 (Leases) 
January 1, 2019 As Adjusted
Assets      
Prepaid expenses and other $60,162
 $(11,580) $48,582
Property, plant and equipment, net 701,359
 1,789
 703,148
Operating lease right-of-use assets 
 369,344
 369,344
Intangible assets, net 366,029
 (13,828) 352,201
Liabilities      
Current operating lease liabilities 
 38,773
 38,773
Accrued liabilities and other 14,563
 (412) 14,151
Deferred Lease 22,436
 (22,436) 
Noncurrent operating lease liabilities 
 328,156
 328,156
Other liabilities 14,364
 1,644
 16,008

In addition to recognizing the operating lease liabilities and right-of-use assets, Topic 842 also reclassified prepaid and deferred rent balances, off-market leases, and lease incentives into the right-of-use assets.
The following table shows the components of lease income and costs:
(in thousands) Three Months Ended June 30, 2019 Six Months Ended June 30, 2019
Lease income from operating leases - fixed $2,042
 $4,070

 
 
Operating lease expense 16,752
 33,660

 

 

Amortization of finance lease assets 123
 241
Interest on finance lease liabilities 23
 45
Subtotal finance lease cost 146
 286

 

 

Total lease expense $16,898
 $33,946
Substantially all of the Company's sublease income from operating leases relates to fixed lease payments.

All operating lease expenses, including short-term and variable lease expenses, are split between cost of service and selling, general and administrative expense in the condensed consolidated statements of operations based on the use of the facility that the rent is being paid on. Operating lease expense includes variable lease payments and short-term lease expense, both of which are immaterial. Variable lease expenses represent payments that are dependent on a rate or index, or on usage of the asset.

The following table summarizes other information related to operating and finance leases:
(in thousands) Three Months Ended June 30, 2019 Six Months Ended June 30, 2019
  

 

Operating cash flows used by leases $15,873
 $30,544
Leased assets obtained in exchange for new operating lease liabilities 21,172
 25,760






Index

The following table summarizes the lease terms and discount rates:
June 30,
2019
Weighted-average remaining lease term (years)
   Operating leases8
   Finance leases16
Weighted-average discount rate
   Operating leases4.8%
   Finance leases5.2%

The following table summarizes the expected maturity of lease liabilities at June 30, 2019:
(in thousands) Operating Leases Finance Leases Total
2019 $27,397
 $92
 $27,489
2020 62,536
 174
 62,710
2021 61,151
 174
 61,325
2022 58,134
 174
 58,308
2023 54,491
 174
 54,665
2024 and thereafter 184,800
 1,699
 186,499
   Total lease payments 448,509
 2,487
 450,996
Less: Interest 77,700
 771
 78,471
   Present value of lease liabilities $370,809
 $1,716
 $372,525

The Company's finance lease liabilities are presented in the accrued liabilities and other and the other liabilities lines of the unaudited condensed consolidated balance sheets. The related finance lease assets are included in the property, plant and equipment line.

Our commitments under leases existing as of December 31, 2018 were approximately $55.1 million for the year ending December 31, 2019, $104.4 million in total for the years ending December 31, 2020 and 2021, $97.6 million in total for the years ending December 31, 2022 and 2023 and $168.5 million in total for years thereafter.

The Company is also the lessor on agreements to lease assets such as collocation space at cell sites and dedicated fiber-optic strands to third parties. These agreements were accounted for as operating leases both before and after adoption of the new lease standard. The new lease standard did not have a significant impact on the recognition of lease revenue associated with these agreements. The following table summarizes the total minimum rental receipts under lease agreements at June 30, 2019:
(in thousands) Operating Leases
2019 $3,635
2020 6,453
2021 4,377
2022 3,280
2023 1,653
2024 and thereafter 4,520
   Total lease income $23,918


Note 32. Revenue from Contracts with Customers

The Company earns revenue primarily through the sale of its wireless service. Additional revenue is earned from the sale of wireless equipment; from business, residential and enterprise services which provide video, broadband, voice and data services; and from tower and other services. Refer to Note 14,13, Segment Reporting, for a tabular summary of our revenue streams, which are discussed further below.

Wireless Segment Revenue

Under our affiliate agreement with Sprint, we have historically earned and recognized monthly revenue of $1.5 million for providing service to Sprint customers who pass through our network area ("travel revenue"). While we continue to provide these services to Sprint, the agreed upon payments were suspended by Sprint on April 30, 2019. Accordingly, we have ceased recognizing revenue for the three and six months ended June 30, 2019.
Index
services provided after that date until a new prospective fee can be agreed. We have triggered the final dispute resolution option with Sprint which we expect will lead to a resolution for travel fee revenue in the second quarter of 2020.


Below is a summary of the Wireless service
The Company earns revenue primarily through the sale of its wireless service by providing network access to Sprint under the affiliate agreement. Wireless service revenue is variable based on billed revenue to Sprint’s subscribers that originated in the Company's affiliate area, less applicable fees retained by Sprint.

The Company's revenue related to Sprint’s postpaid customers is the amount that Sprint bills its postpaid subscribers, reduced by customer credits, write-offs of receivables, and 8% management and 8.6% service fees. The Company is also charged for the costs of subsidized handsets sold through Sprint’s national channels as well as commissions paid by Sprint to third-party resellers in the Company's service territory.

The Company's revenue related to Sprint’s prepaid customers is the amount that Sprint bills its prepaid subscribers, reduced by costs to acquire and support the customers, based on national averages for Sprint’s prepaid programs, and a 6% management fee.

The Company considers Sprint, rather than Sprint's subscribers, to be the customer and the Company's performance obligation is to provide Sprint a series of continuous network access services within the Sprint Affiliate Area. The Company determined that reimbursements to Sprint including the cost of prepaid handsets and commissions, and postpaid commissions paid by Sprint to third-party resellers, represent consideration payable to a customer. These reimbursements are initially recorded as asegment's contract asset and are subsequently recognized as a reduction of revenue over the expected benefit period between 21 and 53 months. Contract asset balances and activity for 2019 were as follows:asset:
(in millions) Three Months Ended
June 30, 2019
 Six Months Ended
June 30, 2019
Beginning balance $70.4
 $65.7
Contract payments 17.5
 35.7
Contract amortization (14.1) (27.6)
Ending balance $73.8
 $73.8
  Three Months Ended
March 31,
(in thousands) 2020 2019
Beginning Balance $84,663
 $65,674
Contract payments 18,245
 18,151
Contract amortization against revenue (16,710) (13,454)
Ending Balance $86,198
 $70,371




Our Wireless equipment
The Company also earns revenue through the sale of wireless equipment. The Company owns and operates Sprint-branded retail stores within thecontract asset is reduced by an estimated obligation to refund amounts that Sprint Affiliate Areais later unable to collect from which the Company sells equipment, primarily wireless handsets, and service to Sprint subscribers. The Company's equipment is predominantly sold to subscribers through Sprint's equipment financing plans. Under the equipment financing plans, Sprint purchases the equipment from the Company and resells the equipment to its subscribers. The CompanyThis refund obligation totaled $7.0 million at both March 31, 2020 and December 31, 2019.

Broadband Segment Revenue

Below is the principal in these equipment financing transactions, as it controls and bears the risk of ownershipa summary of the inventory prior to sale, and accordingly, revenue and handset costs are recorded on a gross basis, and the corresponding cost of the equipment is recorded separately to cost of goods sold.

Business, residential and enterprise
The Company also earns revenue in the Cable and Wireline segments from the sale of business, residential, and enterprise services to customers where the performance obligations are to provide cable, broadband, and telephone network services, sell and lease equipment and wiring services, and lease fiber-optic cable. The Company's arrangements for residential services are generally composed of contracts that are cancellable at the customer’s discretion without penalty at any time. As there are multiple performance obligations in these arrangements, the Company recognizes revenue based on the standalone selling price of each distinct good or service. The Company generally recognizes this revenue over time as customers simultaneously receive and consume the benefits of the service, with the exception of equipment sales and home wiring which are recognized as revenue at a point in time when control transfers and when installation is complete, respectively.

Installation fees are allocated to services and are recognized ratably over the longer of theBroadband segment's capitalized contract term or the period the unrecognized portion of the fee remains material to the contract, typically 10 and 11 months for Cable and Wireline customers, respectively. Additionally, the Company incurs commission and installation costs related to in-house employees and third-party vendors which are capitalized and amortized over the expected benefit period which is approximately 44 months and 72 months for Cable and Wireline, respectively.

Tower and Other
The Company also earns revenue from tower and other services. Tower revenue consists primarily of tower collocation space on cell towers owned by the Company accounted for under Topic 842, Leases. Other revenue includes network access-related charges for service provided to customers across the segments.

acquisition costs:
  Three Months Ended
March 31,
(in thousands) 2020 2019
Beginning Balance $11,005
 $10,091
Contract payments 1,685
 1,699
Contract amortization (1,027) (1,381)
Ending Balance $11,663
 $10,409
Index


Future performance obligations
On June 30, 2019,March 31, 2020, the Company had approximately $3.4$3.2 million allocated to unsatisfied performance obligations which excludes contracts with original expected duration of one year or less. The following table summarizes the approximate amounts expected tothat will be recognized as revenue after June 30, 2019.
  Amount Expected to be Recognized as Revenue:
(in millions)  
2019 $0.4
2020 0.7
2021 0.7
2022 and thereafter 1.6
Total $3.4


Contract acquisition costs and costs to fulfill contracts
Capitalized contract costs represent contract fulfillment costs and contract acquisition costs which include commissions and installation costs in our Cable and Wireline segments. Capitalized contract costs are amortized on a straight-line basis over the average customer life. The Company elected to apply the practical expedient to expense contract acquisition costs when incurred, if the amortization period would be twelve months or less. The amortization of these costs is included in cost of services, and selling, general and administrative expenses. Amortized and capitalized costs for Cable and Wireline contracts were as follows:

(in millions) Three Months Ended
June 30, 2019
 Six Months Ended
June 30, 2019
Beginning Balance $10.4
 $10.1
Contract payments 1.5
 3.2
Contract amortization (1.4) (2.8)
Ending Balance $10.5
 $10.5


Note 4. Acquisitions

Big Sandy

On February 28, 2019, the Company completed its preliminary valuation for the acquisition of the assets of Big Sandy Broadband, Inc. ("Big Sandy") for $10 million and recorded $4.6 million of property, plant and equipment; $2.8 million of subscriber relationships; and $2.6 million of goodwill which is reported in the Cable segment and was accounted for as a business combination under ASC 805, Business Combinations. The estimated remaining useful lives of the acquired property, plant and equipment were approximately 2.5 years to 12.5 years and the estimated useful lives for subscriber relationships were 7 yearssatisfied at the timerate of the acquisition. Big Sandy was a provider of cable television, telephone and high speed internet services. Our preliminary allocation of the acquisition price is based on our preliminary estimate of fair value for each of the acquired assets and liabilities. These estimates may be revised during the one year measurement period provided by the authoritative guidance applicable to business combinations.approximately $0.8 million per year.

Note 5. Customer Concentration3.  Investments

Significant Contractual Relationship

In 1999, the Company executed a Management Agreement (the “Agreement”) with Sprint whereby the Company committed to construct and operate a PCS network using CDMA air interface technology. The Agreement has been amended numerous times. Under the amended Agreement, the Company is the exclusive PCS Affiliate of Sprint providing wireless mobility communications network products and services on the 800 MHz, 1900 MHz and 2.5 GHz spectrum ranges in its territory across a multi-state area covering large portions of central and western Virginia, south-central Pennsylvania, West Virginia, and portions of Maryland, North Carolina, Kentucky, and Ohio. Effective February 1, 2018, the Company amended its Agreement with Sprint to expand its wireless service area to include certain areas in Kentucky, Pennsylvania, Virginia and West Virginia.

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As an exclusive PCS Affiliate of Sprint, the Company has the exclusive right to build, own and maintain its portion of Sprint’s nationwide PCS network, in the aforementioned areas, to Sprint’s specifications. The initial termInvestments consist of the Agreement extends through November 2029, with two successive 10-year renewal periods, unless terminated by either party under provisions outlined in the Agreement. Upon non-renewal by either party, the Company may cause Sprint to buy or Sprint may cause the Company to sell the business, at 90% of Entire Business Value ("EBV") as defined in the Agreement. EBV is defined as i) the fair market value of a going concern paid by a willing buyer to a willing seller; ii) valued as if the business will continue to utilize existing brands and operate under existing agreements; and, iii) valued as if Shentel has continued access to the spectrum. Determination of EBV is made by an independent appraisal process.

Note 6. Earnings Per Share ("EPS")

Basic EPS was computed by dividing net income by the weighted average number of shares of common stock outstanding. Diluted EPS was computed under the treasury stock method by dividing net income by the sum of the weighted average number of shares of common stock outstanding and potentially dilutive securities outstanding during the period under the treasury stock method. Potentially dilutive securities include unvested equity awards that are expected to vest and shares that the Company is contractually obligated to issue in the future.

The following table indicates the computation of basic and diluted earnings per share:following:
  Three Months Ended
June 30,
 Six Months Ended
June 30,
(in thousands, except per share amounts) 2019 2018 2019 2018
Calculation of net income per share:        
Net income $13,150
 $9,626
 $27,060
 $16,209
Basic weighted average shares outstanding 49,848
 49,547
 49,812
 49,511
Basic net income per share $0.26
 $0.19
 $0.54
 $0.33
         
Effect of stock options outstanding:        
Basic weighted average shares outstanding 49,848
 49,547
 49,812
 49,511
Effect from dilutive shares and options outstanding 294
 523
 306
 518
Diluted weighted average shares outstanding 50,142
 50,070
 50,118
 50,029
Diluted net income per share $0.26
 $0.19
 $0.54
 $0.32
(in thousands)March 31, 2020 December 31, 2019
SERP Investments at fair value$1,706
 $2,278
Cost method investments9,739
 9,497
Equity method investments566
 613
Total investments$12,011
 $12,388


SERP Investments at fair value: The computationSupplemental Executive Retirement Plan (“SERP”) is a benefit plan that provides deferred compensation to certain employees. The Company holds the related investments in a rabbi trust as a source of diluted EPS does not include certain unvested awards, on a weighted average basis, because their inclusion would have an anti-dilutive effect on EPS.funding for future payments under the plan. The awards excluded becauseSERP’s investments were designated as trading securities and will be liquidated and paid out to the participants upon retirement. The benefit obligation to participants is always equal to the value of their anti-dilutive effect were as follows:
  Three Months Ended
June 30,
 Six Months Ended
June 30,
(in thousands) 2019 2018 2019 2018
Awards excluded from the computation of diluted net income per share because their inclusion would have been anti-dilutive 85
 23
 108
 115
the SERP assets under ASC 710
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Note 7Compensation. InvestmentsChanges to the investments fair value are presented in Other income (expense), while the reciprocal changes in the liability are presented in selling, general and administrative expense.

Investments consistCost Method Investments: Our investment in CoBank’s Class A common stock represented substantially all of our cost method investments with a balance of $9.0 million and $8.7 million at March 31, 2020 and December 31, 2019, respectively. We recognized approximately $1.0 million and $0.9 million of patronage income in Other income (expense) in the three months ended March 31, 2020 and 2019, respectively. Historically, approximately 75% of the following:
(in thousands)June 30,
2019
 December 31,
2018
Domestic equity funds$1,690
 $1,409
International equity funds417
 370
Total investments carried at fair value2,107
 1,779
    
CoBank8,147
 7,705
Equity in other telecommunications partners777
 782
Total investments carried at cost8,924
 8,487
    
Other532
 522
Total equity method investments532
 522
    
Total investments$11,563
 $10,788

patronage distributions were in cash and 25% in equity.

Equity Method Investments: At March 31, 2020, the Company had a 20.0% ownership interest in Valley Network Partnership (“ValleyNet”). The Company determines classificationand ValleyNet purchase capacity on one another’s fiber network. We recognized revenue of $0.2 million from providing service to ValleyNet during both of the three months ended March 31, 2020 and 2019. We recognized cost of service of $0.8 million and $0.7 million for investments at the date individual investments are acquired. The appropriatenessuse of such classification is periodically reassessed. The Company monitorsValleyNet’s network during both of the value of all investments,three months ended March 31, 2020 and based on factors such as market conditions, financial information and industry conditions, the Company reflects impairments in values when warranted. The domestic and international equity funds are carried at their fair value as determined by using the net asset value expedient.2019, respectively.


Note 8. 4Property, Plant and Equipment

Property, plant and equipment consisted of the following:
(in thousands) Estimated Useful Lives June 30,
2019
 December 31, 2018
($ in thousands)Estimated Useful Lives March 31,
2020
 December 31,
2019
Land $6,936
 $6,723
 $7,143
 $6,976
Buildings and structures 10 - 40 years 227,825
 213,657
10-40years 238,728
 232,730
Cable and fiber 4 - 40 years 319,750
 309,928
15-40years 348,658
 334,260
Equipment and software 2 - 17 years 813,393
 791,401
3-20years 870,089
 867,898
Plant in service 1,367,904
 1,321,709
   1,464,618
 1,441,864
Plant under construction 81,191
 81,409
   59,097
 56,827
Total property, plant and equipment 1,449,095
 1,403,118
   1,523,715
 1,498,691
Less: accumulated amortization and depreciation 753,370
 701,759
 827,795
 797,177
Property, plant and equipment, net $695,725
 $701,359
   $695,920
 $701,514


Note 9. 5. Goodwill and Other Intangible Assets

Goodwill by segment consisted of the following:
(in thousands)June 30,
2019
 December 31, 2018
Wireless$146,383
 $146,383
Cable2,677
 104
Wireline10
 10
Total Goodwill$149,070
 $146,497



There were no changes to goodwill during the three months ended March 31, 2020.


Index

IntangibleOther intangible assets consisted of the following:
June 30, 2019 December 31, 2018March 31, 2020 December 31, 2019
(in thousands)Gross
Carrying
Amount
 Accumulated Amortization and Other Net Gross
Carrying
Amount
 Accumulated Amortization and Other NetGross
Carrying
Amount
 Accumulated Amortization and Other Net Gross
Carrying
Amount
 Accumulated Amortization and Other Net
Non-amortizing intangibles:           
Indefinite-lived intangibles:           
Cable franchise rights$64,334
 $
 $64,334
 $64,334
 $
 $64,334
$64,334
 $
 $64,334
 $64,334
 $
 $64,334
FCC spectrum licenses13,839
 
 13,839
 13,839
 
 13,839
Railroad crossing rights141
 
 141
 141
 
 141
141
 
 141
 141
 
 141
Total non-amortizing intangibles64,475
 
 64,475
 64,475
 
 64,475
Total indefinite-lived intangibles78,314
 
 78,314
 78,314
 
 78,314
                      
Finite-lived intangibles:Finite-lived intangibles:           
Sprint affiliate contract expansion - Wireless455,305
 (197,783) 257,522
 455,305
 (167,830) 287,475
455,305
 (241,231) 214,074
 455,305
 (226,712) 228,593
Favorable leases - Wireless
 
 
 15,743
 (1,919) 13,824
FCC spectrum licenses4,659
 (160) 4,499
 4,659
 (97) 4,562
Acquired subscribers - Cable28,065
 (25,399) 2,666
 25,265
 (25,250) 15
28,065
 (25,700) 2,365
 28,065
 (25,600) 2,465
Other intangibles463
 (236) 227
 463
 (223) 240
463
 (257) 206
 463
 (250) 213
Total finite-lived intangibles483,833
 (223,418) 260,415
 496,776
 (195,222) 301,554
488,492
 (267,348) 221,144
 488,492
 (252,659) 235,833
Total intangible assets$548,308
 $(223,418) $324,890
 $561,251
 $(195,222) $366,029
$566,806
 $(267,348) $299,458
 $566,806
 $(252,659) $314,147


We acquired Big Sandy Broadband, Inc. (“Big Sandy”) on February 28, 2019. The $10 million acquisition price was allocated as follows within our broadband segment: $4.6 million of property, plant and equipment; $2.8 million of subscriber relationships; and $2.6 million of goodwill.

In 2016, we acquired nTelos Holdings Corp. and immediately transferred certain of the acquired assets to Sprint in an interrelated nonmonetary exchange. In the exchange, we received a corresponding expansion of our Sprint Affiliate Area, future billings associated with Sprint subscribers already in that expanded area, and an increase in the price that Sprint would pay to buy our Wireless asset group in the event that either party chooses not to renew the affiliate agreement. Sprint also agreed to waive up to $4.2 million of our monthly management fee, not to exceed $255.6 million in total, over a multi-year period. We accounted for these collective rights as an affiliate contract expansion (“ACE”) intangible, which is amortized over the expected benefit period and is further reduced by the amount of waivedas management fees received from Sprint which were $9.7are waived by Sprint. We realized management fee waivers of $9.8 million and $19.3

$9.6 million for during the three and six months ended June 30, March 31, 2020 and 2019 respectively. Since May 6, 2016,, respectively, and $147.0 million since the date of the non-monetary exchange, waived management fees received frombusiness combination.

During 2017 and 2018, we entered into purchase agreements with Sprint have totaled $117.7to further expand our affiliate territory to include areas around Parkersburg, West Virginia, and Richmond, Virginia, respectively. The relevant portion of these payments were also capitalized as ACE intangible assets.

Amounts paid in connection with the acquisition of a business are presented as amortization expense in our income statement. Amounts paid to Sprint outside of a business combination are accounted for as consideration paid to a customer with amortization presented as a reduction of Service and other revenue in our unaudited condensed consolidated statements of comprehensive income.

Amortization of intangible assets was $4.9 million and we expect to collect another $137.9$5.7 million through 2022. for the three months ended March 31, 2020 and 2019, respectively.

Note 106.     Other Assets and Accrued Liabilities

Prepaid expenses and other, classified as current assets, included the following:
(in thousands) March 31,
2020
 December 31,
2019
Wireless contract asset $46,552
 $44,844
Broadband contract acquisition and fulfillment costs 4,029
 4,898
Prepaid maintenance expenses 3,252
 3,329
Interest rate swaps 
 1,382
Other 7,090
 6,074
Prepaid expenses and other $60,923
 $60,527


Deferred charges and other assets, classified as long-term assets, included the following:
(in thousands) March 31,
2020
 December 31, 2019
Wireless contract asset $39,646
 $39,819
Broadband contract acquisition and fulfillment costs 7,634
 6,107
Interest rate swaps 
 1,252
Prepaid expenses and other 6,156
 6,174
Deferred charges and other assets $53,436
 $53,352


Accrued liabilities and other, classified as current liabilities, included the following:
(in thousands) March 31, 2020 December 31, 2019
Sales and property taxes payable $5,259
 $3,789
Accrued programming costs 3,053
 3,023
Interest rate swaps 2,731
 
Asset retirement obligations 137
 148
Financing leases 97
 94
FCC spectrum license obligations 28
 105
Other current liabilities 7,878
 7,232
Accrued liabilities and other $19,183
 $14,391



Other liabilities, classified as long-term liabilities, included the following:
(in thousands) March 31,
2020
 December 31, 2019
Noncurrent portion of deferred lease revenue $12,291
 $12,449
FCC spectrum license obligations 1,703
 1,699
Noncurrent portion of financing leases 1,543
 1,591
Interest rate swaps 2,769
 
Other 847
 1,251
Other liabilities $19,153
 $16,990

Market expectations of the projected London Interbank Offering Rate (LIBOR) decreased significantly during the first quarter of 2020, which drove the fair value of our interest rate swaps to a liability. Refer to Note 9, Derivatives and Hedging for more information.

The Company uses derivative financial instruments to manage its exposure to
Note 7. Leases

At March 31, 2020, our operating leases had a weighted average remaining lease term of nine years and a weighted average discount rate of 4.3%. Our finance leases had a weighted average remaining lease term of fifteen years and a weighted average discount rate of 5.1%.

During the three months ended March 31, 2020 and 2019, we recognized $17.8 million and $16.9 million of operating lease expense, respectively. We recognized $0.1 million of interest rate risk for its long-term variable-rate debt through interest rate swaps. The Company's interest rate swaps are all designated as cash flow hedges, and involvedepreciation expense on finance leases during the receiptthree months ended March 31, 2020 and 2019. Operating lease expense is presented in cost of variable-rate amounts from counterpartiesservice or selling, general and administrative expense based on the use of the relevant facility. Variable lease payments and short-term lease expense were both immaterial. We remitted $15.5 million and $14.7 million of operating lease payments during the three months ended March 31, 2020 and 2019, respectively. We also obtained $3.3 million and $4.6 million of leased assets in exchange for new operating lease liabilities during the Company making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.

The outstanding notional amounts of the cash flow hedge which is composed of interest rate swap contracts were $361.9 millionthree months ended March 31, 2020 and $384.0 million as of June 30, 2019, and December 31, 2018, respectively.

The following table below presentssummarizes the fair valueexpected maturity of the Company’s derivative financial instruments as well as their classification in the condensed consolidated balance sheets. The fair value of these instruments was estimated using an income approach and observable market inputs (Level II):
lease liabilities at March 31, 2020:
(in thousands) June 30,
2019
 December 31,
2018
Balance sheet location of derivative financial instruments:    
Prepaid expenses and other $2,275
 $4,930
Deferred charges and other assets, net 1,733
 8,323
Total derivatives designated as hedging instruments $4,008
 $13,253
(in thousands) Operating Leases Finance Leases Total
2020 $45,222
 $108
 $45,330
2021 66,042
 174
 66,216
2022 64,256
 174
 64,430
2023 60,770
 174
 60,944
2024 56,105
 174
 56,279
2025 and thereafter 191,726
 1,532
 193,258
Total lease payments 484,121
 2,336
 486,457
Less: Interest 96,194
 696
 96,890
Present value of lease liabilities $387,927
 $1,640
 $389,567


We recognized $2.1 million and $2.0 million of operating lease revenue during the three months ended March 31, 2020 and 2019, respectively, related to the cell site colocation space and dedicated fiber optic strands that we lease to our customers, which is included in Service and other revenue in the unaudited condensed consolidated statements of comprehensive income. Substantially all of our lease revenue relates to fixed lease payments.

Below is a summary of our minimum rental receipts under the lease agreements in place at March 31, 2020:
(in thousands) Operating Leases
2020 $5,527
2021 5,775
2022 4,742
2023 3,112
2024 1,915
2025 and thereafter 4,192
Total $25,263

Note 8Long-Term Debt

Our syndicated Credit Agreement includes a $75 million, five-year undrawn revolving credit facility, as well as the following outstanding term loans:
(in thousands)March 31,
2020
 December 31,
2019
Term loan A-1$251,288
 $258,571
Term loan A-2472,221
 473,469
 723,509
 732,040
Less: unamortized loan fees11,306
 11,926
Total debt, net of unamortized loan fees$712,203
 $720,114



Term Loan A-1 bears interest at one-month LIBOR plus a margin of 1.50%, while Term Loan A-2 bears interest at one-month LIBOR plus a margin of 1.75%. LIBOR resets monthly. Our cash payments for interest were $5.8 million and $7.2 million during the three months ended March 31, 2020 and 2019, respectively.


As shown below, as of March 31, 2020, the Company was in compliance with the financial covenants in its credit agreements.



Index

The table below summarizes changes in accumulated other comprehensive income (loss) by component:
 Six Months Ended June 30, 2019
(in thousands)Gains (Losses) on
Cash Flow
Hedges
 Income Tax
(Expense)
Benefit
 Accumulated
Other
Comprehensive
Income (Loss), net of taxes
Balance as of December 31, 2018$13,253
 $(4,973) $8,280
Net change in unrealized gain (loss)(6,771) 1,688
 (5,083)
Amounts reclassified from accumulated other comprehensive income to interest expense(2,474) 617
 (1,857)
Net current period other comprehensive income (loss)(9,245) 2,305
 (6,940)
Balance as of June 30, 2019$4,008
 $(2,668) $1,340
 Actual Covenant Requirement
Total leverage ratio2.41
 3.25or Lower
Debt service coverage ratio5.48
 2.00or Higher
Minimum liquidity balance (in millions)$195.0
 $25.0or Higher


Note 11. Other Assets9Derivatives and Accrued LiabilitiesHedging

Prepaid expensesThe Company's interest rate swaps are pay-fixed (1.16%), receive-variable (one month LIBOR) that hedged approximately 45.4% of outstanding debt with outstanding notional amounts totaling $328.7 and other, classified$339.8 million March 31, 2020 and December 31, 2019, respectively. 

The fair value of these instruments was estimated using an income approach and observable market inputs. The hedge was determined to be highly effective and therefore all of the change in its fair value was recognized through Other comprehensive income. During the three months ended March 31, 2020 the fair market value decreased by $8.1 million due to a decline in the one month LIBOR. They were presented as current assets, included the following:follows:
(in thousands) June 30,
2019
 December 31, 2018
Prepaid rent $
 $11,245
Prepaid maintenance expenses 3,499
 3,981
Interest rate swaps 2,275
 4,930
Contract asset 43,879
 37,957
Other 4,133
 2,049
Prepaid expenses and other $53,786
 $60,162
(in thousands) March 31,
2020
 December 31,
2019
Balance sheet location of derivative financial instruments: 
 
Prepaid expenses and other $
 $1,382
Deferred charges and other assets, net 
 1,252
Accrued liabilities and other 2,731
 
Other liabilities 2,769
 
Total derivatives designated as hedging instruments $5,500
 $2,634



Deferred charges andThe table below summarizes changes in accumulated other assets, classified as long-term assets, included the following:comprehensive income (loss) by component:
(in thousands) June 30,
2019
 December 31, 2018
Interest rate swaps $1,733
 $8,323
Contract asset 40,438
 37,848
Other 6,758
 3,720
Deferred charges and other assets $48,929
 $49,891
(in thousands)Gains (Losses) on
Cash Flow
Hedges
 Income Tax
(Expense)
Benefit
 Accumulated
Other
Comprehensive
Income (Loss), net of taxes
Balance as of December 31, 2019$2,634
 $(2,326) $308
Net change in unrealized gain (loss)(7,706) 1,921
 (5,785)
Amounts reclassified from accumulated other comprehensive income (loss) to interest expense(428) 107
 (321)
Net current period other comprehensive income (loss)(8,134) 2,028
 (6,106)
Balance as of March 31, 2020$(5,500) $(298) $(5,798)


Accrued liabilities and other, classified as current liabilities, included the following:
(in thousands) June 30,
2019
 December 31, 2018
Sales and property taxes payable $5,171
 $4,281
Asset retirement obligations 478
 582
Accrued programming costs 3,021
 2,886
Financing leases 88
 
Other current liabilities 5,755
 6,814
Accrued liabilities and other $14,513
 $14,563








Index

Other liabilities, classified as long-term liabilities, included the following:
(in thousands) June 30,
2019
 December 31, 2018
Noncurrent portion of deferred lease revenue $12,327
 $12,593
Noncurrent portion of financing leases 1,629
 
Other 1,603
 1,771
Other liabilities $15,559
 $14,364


Topic 842 requires the Company to include fixed payments for maintenance activities in its measurement of lease liabilities since the Company elected not to separate lease and non-lease components. Liabilities for the Company's financing leases were established with the adoption of Topic 842, as of January 1, 2019, to reflect the present value of fixed payments for maintenance activities. Refer to Note 2, Leases, for additional information.

Note 1210Long-Term Debt

Total debt consisted of the following:
(in thousands) June 30,
2019
 December 31, 2018
Term loan A-1 $274,919
 $287,699
Term loan A-2 485,540
 497,537
  760,459
 785,236
Less: unamortized loan fees 13,453
 14,994
Total debt, net of unamortized loan fees $747,006
 $770,242
     
Current maturities of long-term debt, net of current unamortized loan fees $27,939
 $20,618
Long-term debt, less current maturities, net of unamortized loan fees $719,067
 $749,624


As of June 30, 2019, the Company's indebtedness totaled approximately $747.0 million, net of unamortized loan fees of $13.5 million, with an annualized overall weighted average interest rate of approximately 3.79%. As of June 30, 2019, the Term Loan A-1 bears interest at one-month London Interbank Offered Rate ("LIBOR") plus a base rate of 1.75%, while the Term Loan A-2 bears interest at one-month LIBOR plus a base rate of 2.00%. LIBOR resets monthly.

The amended Term Loan A-1 requires quarterly principal repayments of $3.6 million, which began on December 31, 2018 and continue through September 30, 2019, increasing to $7.3 million quarterly from December 31, 2019 through September 30, 2022; then increasing to $10.9 million quarterly from December 31, 2022 through September 30, 2023, with the remaining balance due November 8, 2023. The amended Term Loan A-2 requires quarterly principal repayments of $1.2 million which began on December 31, 2018 and continue through September 30, 2025, with the remaining balance due November 8, 2025. In addition to its required quarterly repayments, the Company paid an additional $15.0 million in the first quarter of 2019 with no prepayment penalties.

The Company paid cash for interest, net of amounts capitalized, of $14.5 million and $16.9 million during the six months ended June 30, 2019 and 2018, respectively.

As shown below, as of June 30, 2019, the Company was in compliance with the covenants in its credit agreement.
  Actual Covenant Requirement
Total leverage ratio 2.41
 3.50 or Lower
Debt service coverage ratio 4.61
 2.00 or Higher
Minimum liquidity balance (in millions) $172.9
 $25.0 or Higher


Index

Note 13. Income Taxes

The Company files U.S. federal income tax returns and various state income tax returns. The Company is not subject to any state or federal income tax audits as of June 30, 2019.March 31, 2020. The Company's returns are generally open to examination from 20152016 forward and the net operating losses acquired in the acquisition of nTelos are open to examination from 2002 forward.

The Company’s effective tax rate for the three months ended June 30, 2019March 31, 2020 was approximately 25.6%24.4%, as compared with approximately 26.8%23.2% for the three months ended June 30, 2018. The Company’s effective tax rate for the six months ended June 30, 2019 was approximately 24.4%, which was consistent with approximately 24.8% for the six months ended June 30, 2018. The effective tax rate has fluctuated in recent periods due to share based compensation tax benefits that are recognized as incurred. The Company paid cash income taxes of $4.2 million in the six months ended June 30,March 31, 2019. The Company receivedhad 0 significant cash payments or refunds for income tax refunds of $3.4 million intaxes during the sixthree months ended June 30, 2018.March 31, 2020 and 2019.

Note 11.  Stock Compensation

During the three months ended March 31, 2020, the Company granted approximately 70 thousand restricted stock units (RSUs) to employees and approximately 14 thousand RSUs to members of the board of directors, at a market price of $48.47 per award. Under the terms of the award agreements, the RSUs granted to employees vest in fourths on the anniversary date of the grants through 2024. The RSUs granted to the members of the board of directors vest fully on the first anniversary of the grant date. Additionally, approximately 40 thousand Relative Total Shareholder Return (“RTSR”) awards were granted to employees at a value of $56.32 per award. Pursuant to the terms of the RTSR awards, the Company’s stock performance over a three-year period, ending December 31, 2022, will be compared to a group of peer companies, and the actual number of shares to be issued will be determined based upon the performance of the Company’s stock as compared with that of the peer group. The actual number of shares to be issued ranges from 0 shares (if the Company’s stock performance is in the bottom 25% of the peer group) to 150% of the awards granted (if the Company’s stock performance is in the top 25% of the peer group). The Company's stock based compensation award vesting is subject to requirements relating to continued employment with the Company through the service or performance periods, and to special vesting provisions in case of a change of control, death, disability or retirement.


We utilize the treasury stock method to calculate the impact on diluted earnings per share that potentially dilutive stock-based compensation awards have. The following table indicates the computation of basic and diluted earnings per share:
 Three Months Ended
March 31,
(in thousands, except per share amounts)2020 2019
Calculation of net income per share:   
Net income$13,280
 $13,910
Basic weighted average shares outstanding49,888
 49,775
Basic net income per share$0.27
 $0.28
    
Effect of stock-based compensation awards outstanding:   
Basic weighted average shares outstanding49,888
 49,775
Effect from dilutive shares and options outstanding148
 340
Diluted weighted average shares outstanding50,036
 50,115
Diluted net income per share$0.27
 $0.28

There were fewer than 125 thousand anti-dilutive awards outstanding during the three months ended March 31, 2020 and 2019.

Note 12.  Commitments and Contingencies

We are committed to make payments to satisfy our lease liabilities and long-term debt. The scheduled payments under those obligations are summarized in the respective notes above. We are also committed to make annual payments of approximately $108.0 thousand on our FCC spectrum license obligation through 2039.

The Company is subject to claims and legal actions that may arise in the ordinary course of business. The Company does not believe that any of these pending claims or legal actions are either probable or reasonably possible of a material loss.


Note 1413.  Segment Reporting

The Company's reportable segments, which the Company operates and manages as strategic business units that are organized according to major product and service offerings, include: Wireless, Cable, Wireline and Other. Three Months Ended March 31, 2020: 
(in thousands)Wireless Broadband Tower Corporate & Eliminations Consolidated
External revenue         
Postpaid$74,928
 $
 $
 $
 $74,928
Prepaid13,109
 
 
 
 13,109
Tower lease
 
 1,797
 
 1,797
Cable, residential and SMB (1)
 34,943
 
 
 34,943
Fiber, enterprise and wholesale
 5,488
 
 
 5,488
Rural local exchange carrier
 4,756
 
 
 4,756
Travel, installation, and other3,351
 1,816
 
 
 5,167
Service revenue and other91,388
 47,003
 1,797
 
 140,188
Equipment12,750
 250
 
 
 13,000
Total external revenue104,138
 47,253
 1,797
 
 153,188
Revenue from other segments
 2,533
 1,933
 (4,466) 
Total revenue104,138
 49,786
 3,730
 (4,466) 153,188
Operating expenses

        
Cost of services33,439
 19,243
 939
 (4,056) 49,565
Cost of goods sold12,528
 143
 
 
 12,671
Selling, general and administrative9,428
 9,499
 526
 11,538
 30,991
Depreciation and amortization25,299
 10,871
 470
 271
 36,911
Total operating expenses80,694
 39,756
 1,935
 7,753
 130,138
Operating income (loss)$23,444
 $10,030
 $1,795
 $(12,219) $23,050
_______________________________________________________
(1)
SMB refers to Small and Medium Businesses.

Three Months Ended March 31, 2019: 
(in thousands)Wireless
Broadband Tower
Corporate & Eliminations
Consolidated
External revenue




 







Postpaid$76,182

$
 $

$

$76,182
Prepaid13,130


 



13,130
Tower lease


 1,763



1,763
Cable, residential and SMB

32,426
 



32,426
Fiber, enterprise and wholesale

4,828
 



4,828
Rural local exchange carrier

5,238
 



5,238
Travel, installation, and other8,018

1,646
 



9,664
Service revenue and other97,330

44,138
 1,763



143,231
Equipment15,291

321
 



15,612
Total external revenue112,621

44,459
 1,763



158,843
Revenue from other segments

2,422
 1,270

(3,692)

Total revenue112,621

46,881
 3,033

(3,692)
158,843
Operating expenses




 







Cost of services32,532

19,061
 946

(3,021)
49,518
Cost of goods sold14,427

211
 

(1)
14,637
Selling, general and administrative11,079

7,569
 283

9,791

28,722
Depreciation and amortization30,370
 9,991
 680
 138
 41,179
Total operating expenses88,408

36,832
 1,909

6,907

134,056
Operating income (loss)$24,213

$10,049
 $1,124

$(10,599)
$24,787

A general descriptionreconciliation of the products and services offered andtotal of the customers served by each of these segmentsreportable segments’ operating income to consolidated income before taxes is as follows:
Wireless provides digital wireless service as a Sprint PCS Affiliate to a portion of a multi-state area covering large portions of central and western Virginia, south-central Pennsylvania, West Virginia, and portions of Maryland, North Carolina, Kentucky, and Ohio.  In these areas, we are the exclusive provider of Sprint-branded wireless mobility communications network products and services on the 800 MHz, 1900 MHz and 2.5 GHz spectrum bands. 
 Three Months Ended
March 31,
(in thousands)2020 2019
Total consolidated operating income$23,050
 $24,787
Interest expense(6,211) (7,954)
Other733
 1,287
Income before income taxes$17,572
 $18,120
Cable provides video, broadband and voice services in franchise areas in portions of Virginia, West Virginia, western Maryland, and eastern Kentucky, and leases fiber optic facilities throughout its service area. It does not include video, broadband and voice services provided to customers in Shenandoah County, Virginia.
Wireline provides regulated and unregulated voice services, video, broadband, long distance access services, and leases fiber optic facilities throughout portions of Virginia, West Virginia, Maryland and Pennsylvania.
Other operations are represented by Shenandoah Telecommunications Company, the parent holding company that provides investing and management services to its subsidiaries.

Three Months Ended June 30, 2019 
(in thousands) Wireless Cable Wireline Other Eliminations Consolidated
External revenue            
Service revenue $94,350
 $30,716
 $5,558
 $
 $
 $130,624
Equipment revenue 16,548
 255
 52
 
 
 16,855
Tower revenue 1,654
 
 
 
 
 1,654
Other revenue 318
 2,238
 7,225
 
 
 9,781
Total external revenue 112,870
 33,209
 12,835
 
 
 158,914
Internal revenue 1,270
 1,481
 6,692
 
 (9,443) 
Total operating revenue 114,140
 34,690
 19,527
 
 (9,443) 158,914
Operating expenses            
Cost of services 33,563
 15,701
 8,979
 
 (8,746) 49,497
Cost of goods sold 15,742
 112
 19
 
 1
 15,874
Selling, general and administrative 10,592
 5,536
 1,988
 9,752
 (698) 27,170
Depreciation and amortization 32,219
 6,555
 3,447
 132
 
 42,353
Total operating expenses 92,116
 27,904
 14,433
 9,884
 (9,443) 134,894
Operating income (loss) $22,024
 $6,786
 $5,094
 $(9,884) $
 $24,020









Three Months Ended June 30, 2018
(in thousands) Wireless Cable Wireline Other Eliminations Consolidated
External revenue            
Service revenue $95,690
 $28,748
 $5,301
 $
 $
 $129,739
Equipment revenue 15,819
 144
 46
 
 
 16,009
Tower revenue 1,636
 
 
 
 
 1,636
Other revenue 364
 2,122
 6,631
 
 
 9,117
Total external revenue 113,509
 31,014
 11,978
 
 
 156,501
Internal revenue 1,244
 1,097
 7,134
 
 (9,475) 
Total operating revenue 114,753
 32,111
 19,112
 
 (9,475) 156,501
Operating expenses            
Cost of services 33,488
 15,125
 9,373
 12
 (8,864) 49,134
Cost of goods sold 15,082
 63
 20
 1
 
��15,166
Selling, general and administrative 12,367
 4,661
 1,686
 11,812
 (611) 29,915
Depreciation and amortization 31,565
 6,179
 3,240
 133
 
 41,117
Total operating expenses 92,502
 26,028
 14,319
 11,958
 (9,475) 135,332
Operating income (loss) $22,251
 $6,083
 $4,793
 $(11,958) $
 $21,169

Six Months Ended June 30, 2019 
(in thousands) Wireless Cable Wireline Other Eliminations Consolidated
External revenue            
Service revenue $191,425
 $60,421
 $11,043
 $
 $
 $262,889
Equipment revenue 31,839
 525
 103
 
 
 32,467
Tower revenue 3,325
 
 
 
 
 3,325
Other revenue 665
 4,503
 13,908
 
 
 19,076
Total external revenue 227,254
 65,449
 25,054
 
 
 317,757
Internal revenue 2,540
 2,950
 13,382
 
 (18,872) 
Total operating revenue 229,794
 68,399
 38,436
 
 (18,872) 317,757
Operating expenses            
Cost of services 67,041
 31,348
 18,130
 
 (17,504) 99,015
Cost of goods sold 30,169
 287
 55
 
 
 30,511
Selling, general and administrative 21,954
 11,262
 3,831
 20,213
 (1,368) 55,892
Depreciation and amortization 63,269
 13,013
 6,980
 270
 
 83,532
Total operating expenses 182,433
 55,910
 28,996
 20,483
 (18,872) 268,950
Operating income (loss) $47,361
 $12,489
 $9,440
 $(20,483) $
 $48,807













Six Months Ended June 30, 2018
(in thousands) Wireless Cable Wireline Other Eliminations Consolidated
External revenue            
Service revenue $187,855
 $57,219
 $10,609
 $
 $
 $255,683
Equipment revenue 33,193
 303
 92
 
 
 33,588
Tower revenue 3,294
 


 


 


 

 3,294
Other revenue 732
 4,172
 13,170
 
 
 18,074
Total external revenue 225,074
 61,694
 23,871
 
 
 310,639
Internal revenue 2,483
 2,128
 14,948
 
 (19,559) 
Total operating revenue 227,557
 63,822
 38,819
 
 (19,559) 310,639
Operating expenses            
Cost of services 67,238
 30,281
 19,175
 12
 (18,230) 98,476
Cost of goods sold 30,809
 119
 42
 1
 
 30,971
Selling, general and administrative 24,502
 9,609
 3,403
 22,480
 (1,329) 58,665
Depreciation and amortization 65,490
 12,203
 6,634
 277
 
 84,604
Total operating expenses 188,039
 52,212
 29,254
 22,770
 (19,559) 272,716
Operating income (loss) $39,518
 $11,610
 $9,565
 $(22,770) $
 $37,923


Note 15. Subsequent Events

During the second quarter of 2019, the Company agreed to purchase certain indefinite-lived FCC spectrum licenses and to assume the leases for certain other FCC spectrum licenses covering portions of Virginia and West Virginia. We plan to use these licenses in our Cable segment to provide fixed wireless broadband coverage.  The Company agreed to pay $17.0 million at close of these agreements and approximately $4.0 million over the remaining lease terms of approximately 20 years.  On July 9, 2019, we closed on the purchase of the indefinite-lived licenses and remitted $13.8 million to the seller. Assumption of the leased licenses is expected to close at various dates during the third quarter of 2019, following customary regulatory approvals.

ITEM 2.MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

This management’s discussion and analysis includes “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. When used in this report, the words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “plan” and similar expressions as they relate to Shenandoah Telecommunications Company or its management are intended to identify these forward-looking statements. All statements regarding Shenandoah Telecommunications Company’s expected future financial position and operating results, business strategy, financing plans, forecasted trends relating to the markets in which Shenandoah Telecommunications Company operates and similar matters, including information concerning our response to COVID-19, are forward-looking statements. We cannot assure you that the Company’s expectations expressed or implied in these forward-looking statements will turn out to be correct. The Company’s actual results could be materially different from its expectations because of various factors, including those discussed belowthat may include natural disasters, pandemics and underoutbreaks of contagious diseases and other adverse public health developments, such as COVID-19, natural disasters, changes in general economic conditions, increases in costs, changes in regulation and other competitive factors. Updates to the caption “RiskRisk Factors described in “Item 1A-Risk Factors” as provided in the Company’sour Annual Report on Form 10-K for its fiscalthe year ended December 31, 2018. 2019, may be found below in Part II, under the heading “Item 1A-Risk Factors.
The following management’s discussion and analysis should be read in conjunction with the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2018,2019, including the consolidated financial statements and related notes included therein.

Overview

Shenandoah Telecommunications Company (Shentel) provides(“Shentel”, “we”, “our”, “us”, or the “Company”), is a broadprovider of a comprehensive range of diversifiedwireless and broadband communications products and services through its high speed, state-of-the-art network to customers in the Mid-Atlantic portion of the United States. The Company’s services include: wireless voiceManagement’s Discussion and data; cable video, internet and digital voice; fiber network and services; and regulated local and long distance telephone. ShentelAnalysis is the exclusive personal communications service (“PCS”) Affiliate of Sprint in a multi-state area covering large portions of central and western Virginia, south-central Pennsylvania, West Virginia, and portions of Maryland, North Carolina, Kentucky, and Ohio. For more information, please visit www.shentel.com.
2019 Developments

Big Sandy Broadband, Inc. Acquisition:On February 28, 2019, the Company acquired the assets of Big Sandy Broadband, Inc., ("Big Sandy”), a provider of cable television, telephone and high speed internet services in eastern Kentucky. The Company's investment will allow the Cable segmentorganized around our reporting segments. Refer to expand its footprint into the adjacent markets of eastern Kentucky. See Note 413, AcquisitionsSegment Reporting, in our unaudited condensed consolidated financial statements for additional information.

2020 Developments

FiberT-Mobile business combination with Sprint: On April 1, 2020, T-Mobile US, Inc. (“T-Mobile”) announced the completion of its business combination with Sprint Corporation (“Sprint”) and subsequently delivered to the Home (FTTH):Company a notice of Network Technology Conversion, Brand Conversion and Combination Conversion (a “Conversion Notice”) pursuant to the terms of the Company’s affiliate agreement with Sprint. As described in more detail in the Company’s 2019 Annual Report on Form 10-K, our Wireless segment has been an affiliate of Sprint since 1995.
The affiliate agreement provides for a 90-day period following receipt of the Conversion Notice for the parties to negotiate mutually agreeable terms and conditions under which the Company would continue as an affiliate of T-Mobile. The affiliate agreement further provides that, if T-Mobile and the Company have not negotiated a mutually acceptable agreement within the 90-day period, then T-Mobile would have a period of 60 days thereafter to exercise an option to purchase the assets of our Wireless operations for 90% of the “Entire Business Value” (as defined under our affiliate agreement). If T-Mobile does not exercise its purchase option, the Company would then have a 60-day period to exercise an option to purchase the legacy T-Mobile network and subscribers in our service area. If the Company does not exercise its purchase option, T-Mobile must sell or decommission its legacy network and customers in our service area.

COVID-19: We have been closely monitoring the latest developments around the outbreak of a new strain of coronavirus ("COVID-19") and its impact globally. As we focus on our community and do our part to stop COVID-19 from spreading, we have taken the following actions to keep families and businesses safe and connected virtually:

In our Broadband segment, we expanded our service offerings by temporarily increasing the minimum speed and data allowance of June 30, 2019,our broadband service to 50 Mbps and by 250 GB, respectively, each at no additional charge, and introducing a new $25 per month prepaid internet service.
In our Wireless segment, we have supported Sprint’s adoption of the Keep Americans Connected pledge while temporarily closing approximately 40% of the Sprint branded retail locations in our service area to comply with federal and state mandates.
We have implemented alternative working arrangements where practicable to keep our employees safe and maintained our geographically redundant equipment, diverse fiber facilities and monitoring services to support maximum uptime of all our essential networks and services.


While these actions did not have a material impact on our first quarter operating results nor do we expect them to impact our long-term growth prospects, we do expect them to temporarily dislocate our wireless operating momentum until the economies in the markets that we serve re-open.

For example, changing macroeconomic factors could impact the collectability of accounts receivable and revenue in our Broadband segment, and macroeconomic factors and the Keep Americans Connected pledge could impact our recognition of wireless service revenue in our Wireless segment in future periods. In addition, the measurement of our contract asset, which is reduced by our estimated obligation to refund amounts that Sprint or T-Mobile are later unable to collect from subscribers, could be impacted by macroeconomic factors, the Keep Americans Connected pledge, or any change to credit or collection policies that T-Mobile might make after its April 1, 2020 acquisition of Sprint.

As we focus on our community and do our part to stop COVID-19 from spreading, we will continue to evaluate the impact of COVID-19 on our business and operations, including the effect of related state, local and federal government guidelines. The virus and related macroeconomic factors may impact the demand for our products and services, the ways in which our customers use our products and services and our suppliers’ and vendors’ ability to provide products and services to us. Some of these factors could increase the demand for our products and services, while others could decrease demand or make it more difficult for us to serve our customers. Due to the uncertainty surrounding the magnitude and duration of COVID-19, we are inunable at this time to predict the initial stageimpact of deployingCOVID-19 on our new FTTH product, in our Cable segment, which leverages our existing robust fiber network and commercial customer base to target certain residential areas in three initial markets within our wireless service territory. We incurred $0.8 million and $1.0 millionfinancial condition, results of FTTH expenses in the three and six months ending June 30, 2019, respectively. We expect to continue to incur expenses related to the initiation of FTTH in the select markets, in advance of generating revenue from this new product.
operations or cash flow.


Results of Operations

Three Months Ended June 30, 2019March 31, 2020 Compared with the Three Months Ended June 30, 2018March 31, 2019

The Company'sCompany’s consolidated results from operations are summarized as follows:
 Three Months Ended
June 30,
 Change Three Months Ended March 31, Change
($ in thousands) 2019% of Revenue 2018% of Revenue $ % 2020% of Revenue 2019% of Revenue $ %
Operating revenue $158,914
100.0 % $156,501
100.0 % 2,413
 1.5 %
Revenue $153,188
100.0
 $158,843
100.0
 (5,655) (3.6)
Operating expenses 134,894
84.9 % 135,332
86.5 % (438) (0.3)% 130,138
85.0
 134,056
84.4
 (3,918) (2.9)
Operating income 24,020
15.1 % 21,169
13.5 % 2,851
 13.5 % 23,050
15.0
 24,787
15.6
 (1,737) (7.0)
                    
Interest expense (7,522)(4.7)% (8,851)(5.7)% (1,329) (15.0)% (6,211)(4.1) (7,954)(5.0) (1,743) (21.9)
Other income, net 1,176
0.7 % 839
0.5 % 337
 40.2 %
Other income 733
0.5
 1,287
0.8
 (554) (43.0)
Income before taxes 17,674
11.1 % 13,157
8.4 % 4,517
 34.3 % 17,572
11.5
 18,120
11.4
 (548) (3.0)
Income tax expense 4,524
2.8 % 3,531
2.3 % 993
 28.1 % 4,292
2.8
 4,210
2.7
 82
 1.9
Net income $13,150
8.3 % $9,626
6.2 % 3,524
 36.6 % $13,280
8.7
 $13,910
8.8
 (630) (4.5)

Operating revenueRevenue
DuringRevenue decreased approximately $5.7 million, or 3.6%, during the three months ended June 30, 2019, operating revenue increased approximately $2.4 million, or 1.5%,March 31, 2020 compared with the three months ended June 30, 2018, driven by growth in the Cable and Wireline segments.

Operating expenses
During the three months ended June 30,March 31, 2019, operating expenses decreased approximately $0.4 million, or 0.3%, compared with the three months ended June 30, 2018. The decrease was primarily due to a decline of $8.5 million in selling, general and administrative expenses in ourthe Wireless and Other segments.

Interest expense
During the three months ended June 30, 2019, interest expense decreased approximately $1.3 million, or 15.0%, compared with the three months ended June 30, 2018. The decrease in interest expense was primarily attributable to the 2018 amendments to the Credit Facility Agreement that reduced the applicable base interest rate by 75 basis points, and scheduled reductions of principal,segment, partially offset by growth of $2.9 million and $0.7 million in the effectBroadband and Tower segments, respectively. The Wireless segment recognized $4.5 million in lower travel revenue in the first quarter of increases in LIBOR.

Other income, net
During the three months ended June 30, 2019, other income, net increased approximately $0.3 million, or 40.2%,2020 compared with the three months ended June 30, 2018. The increase in other income, net was primarily attributable to the growth infirst quarter of 2019 due to the valueongoing dispute with Sprint over resetting of our investments.

Income tax expense
During the three months ended June 30, 2019, income tax expense increased approximately $1.0 million, or 28.1%, compared with the three months ended June 30, 2018. The increase was consistent with the growth in our income before taxes.

Our effective tax rate for the three months ended June 30, 2019 was approximately 25.6%, as compared with approximately 26.8% for the three months ended June 30, 2018.










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Six Months Ended June 30, 2019 Compared with the Six Months Ended June 30, 2018

The Company's consolidated results from operations are summarized as follows:
  Six Months Ended
June 30,
 Change
($ in thousands) 2019% of Revenue 2018% of Revenue $ %
Operating revenue $317,757
100.0 % $310,639
100.0 % 7,118
 2.3 %
Operating expenses 268,950
84.6 % 272,716
87.8 % (3,766) (1.4)%
Operating income 48,807
15.4 % 37,923
12.2 % 10,884
 28.7 %
           
Interest expense (15,476)(4.9)% (18,183)(5.9)% (2,707) 14.9 %
Other income, net 2,463
0.8 % 1,828
0.6 % 635
 34.7 %
Income before taxes 35,794
11.3 % 21,568
6.9 % 14,226
 66.0 %
Income tax expense 8,734
2.7 % 5,359
1.7 % 3,375
 63.0 %
Net income $27,060
8.5 % $16,209
5.2 % 10,851
 66.9 %

Operating revenue
During the six months ended June 30, 2019, operating revenue increased approximately $7.1 million, or 2.3%, compared with the six months ended June 30, 2018, driven by subscriber growth in the Wireless and Cable segments.travel fee. Refer to the discussion of the results of operations for the Wireless, Broadband and CableTower segments, included within this quarterly report, for additional information.

Operating expenses
During the six months ended June 30, 2019, operatingOperating expenses decreased approximately $3.8$3.9 million, or 1.4%2.9%, during the three months ended March 31, 2020 compared with the sixthree months ended June 30, 2018.March 31, 2019. The decrease was primarily due to a $2.2 million decline in Wireless operating expenses driven by depreciation and amortization expense primarilyas certain assets acquired from nTelos became fully depreciated and lower amortization expense on our affiliate contract expansion rights, which is recognized on an accelerated method that declines over time,cost of goods sold and a $2.8 million decline in selling, general and administrative expenses drivenrelated to temporary retail store closures. This decrease was partially offset by an increase in Broadband operating expenses incurred for the Wireless and Other segments.launch of our new fiber-to-the-home service, Glo Fiber.


Interest expense
During the six months ended June 30, 2019, interestInterest expense decreased approximately $2.7$1.7 million, or 14.9%21.9%, during the three months ended March 31, 2020 compared with the sixthree months ended June 30, 2018.March 31, 2019. The decrease in interest expense was primarily attributable to the 2018 amendments to the Credit Facility Agreement that reducedreduction of the applicable base interest rate by 7525 basis points and principal repayments.repayments on our Credit Facility term loans, combined with the effect of year-over-year declines in LIBOR.

Other income net
During the six months ended June 30, 2019, otherOther income net increaseddecreased approximately $0.6 million, or 34.7%43.0%, during the three months ended March 31, 2020 compared with the sixthree months ended June 30, 2018.March 31, 2019. The increase in other income, netdecrease was primarily attributabledue to growtha decline in the value of our investments.

Income tax expense
Duringinvestments that are used to fund our obligation under the six months ended June 30, 2019, income tax expense increased approximately $3.4 million, or 63.0%, compared with the six months ended June 30, 2018. The increase was consistent with the growth in our income before taxes.

Our effective tax rate for the six months ended June 30, 2019 was approximately 24.4%, which was consistent with approximately 24.8% for six months ended June 30, 2018.



Index
supplemental executive retirement plan.

Wireless

Wireless earns postpaid, prepaid and wholesale revenues from Sprint for their subscribers that use our Wireless network service in our Wireless network coverage area. The Company's wireless revenue is variable based on billed revenues to Sprint's subscribers in our Affiliate Area less applicable fees retained by Sprint. Sprint retains an 8% Management Fee and an 8.6% Net Service Fee on postpaid revenues and a 6% Management Fee on prepaid wireless revenues. For postpaid, the Company is also charged for the costs of subsidized handsets sold through Sprint's national channels as well as commissions paid by Sprint to third-party dealers in our Sprint Affiliate Area. Sprint also charges the Company separately to acquire and support prepaid customers. These charges are calculated based on Sprint's national averages for its prepaid programs, and are billed per user or per gross additional customer, as appropriate.

The following tables indicate selected operating statistics of Wireless, including Sprint subscribers:
  June 30,
2019 (4)
 June 30,
2018 (4)
Retail PCS subscribers - postpaid 811,719
 780,658
Retail PCS subscribers - prepaid 269,039
 252,054
PCS market POPS (000) (1) 7,227
 7,023
PCS covered POPS (000) (1) 6,285
 5,908
CDMA base stations (sites) 1,910
 1,770
Towers owned 217
 193
Cell site leases 200
 192
  March 31,
2020
 March 31,
2019
Postpaid:    
Retail PCS total subscribers 847,771
 800,952
Retail PCS phone subscribers 738,410
 722,830
Retail PCS connected device subscribers 109,361
 78,122
Gross PCS total subscriber additions 51,991
 50,847
Gross PCS phone additions 36,734
 37,786
Gross PCS connected device additions 15,257
 13,061
Net PCS total subscriber additions 3,577
 5,776
Net PCS phone additions (losses) (2,311) 105
Net PCS connected device additions 5,888
 5,671
PCS monthly retail total churn % 1.91% 1.89%
PCS monthly phone churn % 1.76% 1.74%
PCS monthly connected device churn % 2.97% 3.35%
Prepaid:    
Retail PCS subscribers 279,096
 267,220
Gross PCS subscriber additions 39,074
 40,979
Net PCS subscriber additions 5,084
 8,516
PCS monthly retail churn % 4.13% 4.14%
     
PCS market POPS (000) (1) 7,227
 7,023
PCS covered POP (000) (1) 6,325
 6,261
Macro base stations (cell sites) 1,966
 1,874
_______________________________________________________
  Three Months Ended
June 30,
 Six Months Ended
June 30,
  2019 2018 2019 (4) 2018 (4)
Gross PCS subscriber additions - postpaid 52,799
 44,629
 103,646
 87,706
Net PCS subscriber additions - postpaid (2) 10,767
 5,797
 16,543
 44,061
Gross PCS subscriber additions - prepaid 33,753
 33,840
 74,732
 73,951
Net PCS subscriber additions - prepaid (3) 1,819
 1,863
 10,335
 26,232
PCS average monthly retail churn % - postpaid 1.74% 1.67% 1.81% 1.78%
PCS average monthly retail churn % - prepaid 3.97% 4.25% 4.06% 4.32%

(1)"POPS" refers to the estimated population of a given geographic area.  Market POPS are those within a market area which we are authorized to serve under our Sprint PCS affiliate agreement,agreements, and Covered POPS are those covered by our network. The data source for POPS is U.S. census data.
(2)
For the six months ended June 30, 2018 Net PCS subscriber additions - postpaid were 5,718 excluding the acquisition of the expansion area on February 1, 2018.
(3)
For the six months ended June 30, 2018 Net PCS subscriber additions - prepaid were 10,541 excluding the acquisition of the expansion area on February 1, 2018.
(4)
Beginning February 1, 2018 includes Richmond Expansion Area except for gross PCS subscriber additions.



The subscriber statistics above, excluding gross additions, include the Richmond Expansion AreaWireless results from operations are summarized as follows:
February 1,
2018
Expansion Area
PCS subscribers - postpaid38,343
PCS subscribers - prepaid15,691
Acquired PCS market POPS (000)1,082
Acquired PCS covered POPS (000)602
Acquired CDMA base stations (sites)105
  Three Months Ended March 31, Change
($ in thousands) 2020% of Revenue 2019% of Revenue $ %
Wireless revenue:          
Gross postpaid billings $103,096
99.0
 $101,869
90.5
 1,227
 1.2 %
Allocated bad debt (5,013)(4.8) (4,393)(3.9) 620
 14.1 %
Amortization of contract asset and other (6,838)(6.6) (5,188)(4.6) 1,650
 31.8 %
Sprint management fee and net service fee (16,317)(15.7) (16,106)(14.3) 211
 1.3 %
Total postpaid service revenue 74,928
72.0
 76,182
67.6
 (1,254) (1.6)%
Gross prepaid billings 30,936
29.7
 29,533
26.2
 1,403
 4.8 %
Amortization of contract asset and other (15,892)(15.3) (14,537)(12.9) 1,355
 9.3 %
Sprint management fee (1,935)(1.9) (1,866)(1.7) 69
 3.7 %
Total prepaid service revenue 13,109
12.6
 13,130
11.7
 (21) (0.2)%
Travel and other 3,351
3.2
 8,018
7.1
 (4,667) (58.2)%
Wireless service revenue and other 91,388
87.8
 97,330
86.4
 (5,942) (6.1)%
Equipment revenue 12,750
12.2
 15,291
13.6
 (2,541) (16.6)%
Total wireless revenue 104,138
100.0
 112,621
100.0
 (8,483) (7.5)%
Wireless operating expenses:          
Cost of services 33,439
32.1
 32,532
28.9
 907
 2.8 %
Cost of goods sold 12,528
12.0
 14,427
12.8
 (1,899) (13.2)%
Selling, general and administrative 9,428
9.1
��11,079
9.8
 (1,651) (14.9)%
Depreciation and amortization 25,299
24.3
 30,370
27.0
 (5,071) (16.7)%
Total wireless operating expenses 80,694
77.5
 88,408
78.5
 (7,714) (8.7)%
Wireless operating income $23,444
22.5
 $24,213
21.5
 (769) (3.2)%

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Three Months Ended June 30, 2019 Compared with the Three Months Ended June 30, 2018
  Three Months Ended
June 30,
 Change
($ in thousands) 2019% of Revenue 2018% of Revenue $ %
Wireless operating revenue          
Wireless service revenue $94,350
82.7% $95,690
83.4% (1,340) (1.4)%
Tower lease revenue 2,921
2.6% 2,878
2.5% 43
 1.5 %
Equipment revenue 16,548
14.5% 15,819
13.8% 729
 4.6 %
Other revenue 321
0.2% 366
0.3% (45) (12.3)%
Total Wireless operating revenue 114,140
100.0% 114,753
100.0% (613) (0.5)%
Wireless operating expenses          
Cost of services 33,563
29.4% 33,488
29.2% 75
 0.2 %
Cost of goods sold 15,742
13.8% 15,082
13.1% 660
 4.4 %
Selling, general and administrative 10,592
9.3% 12,367
10.8% (1,775) (14.4)%
Depreciation and amortization 32,219
28.2% 31,565
27.5% 654
 2.1 %
Total Wireless operating expenses 92,116
80.7% 92,502
80.6% (386) (0.4)%
Wireless operating income $22,024
19.3% $22,251
19.4% (227) (1.0)%

Operating Revenue
Under our affiliate agreement with Sprint, we have historically earned and recognized monthly revenue of $1.5 million for providing service to Sprint customers who pass through our network area ("Travel Revenue").area. While we continue to provide these services to Sprint, the agreed upon payments were suspended by Sprint on April 30, 2019. Accordingly, we have ceased recognizing revenue for the services provided after that date until a new prospective fee can be agreed. We have triggered the final dispute resolution option with Sprint and expect to resolveresolution during the new travel fees in the thirdsecond quarter 2019.of 2020.

Wireless operating revenue decreased slightly to $114.1approximately $8.5 million, or 8%, for the three months ended June 30, 2019, compared with $114.8 million for the three months ended June 30, 2018. Travel Revenue declined $3.0 million from second quarter 2018 due to the suspension by Sprint of Travel Revenue payments in April 2019 and the cessation of recognizing Travel Revenue until the parties finalize travel fees. The Travel Revenue decline was substantially offset by increases in subscriber service revenue of $0.9 million, in equipment revenue of $0.7 million, and in roaming revenue of $0.5 million.

The table below provides additional detail for Wireless service revenue.
  Three Months Ended
June 30,
 Change
($ in thousands) 2019 2018 $ %
Wireless service revenue:        
Postpaid billings (1) $97,779
 $96,127
 1,652
 1.7 %
Amortization of deferred contract and other costs (5,636) (4,615) (1,021) (22.1)%
Sprint management fee (7,781) (7,803) 22
 0.3 %
Net service fee (8,365) (8,303) (62) (0.7)%
Total postpaid service revenue 75,997
 75,406
 591
 0.8 %
Prepaid billings 30,328
 27,915
 2,413
 8.6 %
Amortization of deferred contract and other costs (14,814) (12,876) (1,938) (15.1)%
Sprint management fee (1,911) (1,754) (157) (9.0)%
Total prepaid service revenue 13,603
 13,285
 318
 2.4 %
Travel and other revenue 4,750
 6,999
 (2,249) (32.1)%
Total service revenue $94,350
 $95,690
 (1,340) (1.4)%

(1)Postpaid net billings are defined under the terms of the affiliate contract with Sprint to be the gross billings to customers within our wireless network coverage area less billing credits and adjustments and allocated write-offs of uncollectible accounts.
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The increase in postpaid service revenue during the three months ended June 30, 2019, was primarily attributable to the addition of 31,061 postpaid PCS retail subscribers.

The increase in prepaid service revenue during the three months ended June 30, 2019, was primarily attributable to the addition 16,985 prepaid PCS retail subscribers.

Cost of services
During the three months ended June 30, 2019, cost of services increased approximately $0.1 million or 0.2%,March 31, 2020 compared with the three months ended June 30, 2018March 31, 2019. The decrease was primarily attributable to the aforementioned $4.5 million decline in travel revenue, a $2.5 million decline in equipment revenue as retail stores closed amidst the COVID-19 outbreak, $3.0 million in higher amortized customer contract costs partially offset by a $1.7 million increase in postpaid and prepaid revenue from growth in subscribers.
Cost of services
Cost of services increased approximately $0.9 million, or 3%, for the three months ended March 31, 2020 compared with the three months ended March 31, 2019, primarily due to lower backhaul circuit costs.higher cell site rent expense related to our network expansion.

Cost of goods sold
DuringCost of goods sold decreased approximately $1.9 million, or 13%, for the three months ended June 30, 2019, cost of goods sold increased approximately $0.7 million, or 4.4%,March 31, 2020 compared with the three months ended June 30, 2018. Higher cost of goods sold reflect an increase in salesMarch 31, 2019 due to a larger percentagelower volume of activations originating from Shentel-ownedequipment sales driven by temporary closure of certain retail stores.

Selling, general and administrative
DuringSelling, general and administrative expense decreased approximately $1.7 million, or 15%, for the three months ended June 30, 2019, selling, general and administrative costs decreased approximately $1.8 million, or 14.4%,March 31, 2020 compared with the three months ended June 30, 2018March 31, 2019 primarily due to reductions in transactionallower advertising expense of approximately $1.0 million, and a $0.8 million sales and use tax expenses.settlement gain.


Depreciation and amortization
DuringDepreciation and amortization decreased approximately $5.1 million, or 17%, for the three months ended June 30, 2019, depreciation and amortization increased approximately $0.7 million, or 2.1%,March 31, 2020 compared with the three months ended June 30, 2018March 31, 2019. Depreciation expense declined $4.6 million as certain assets acquired from nTelos in 2016 became fully depreciated. Amortization expense also declined primarily from the continued deployment of property, plant and equipment necessary to support the expansionas a result of our wireless service territory.

Six Months Ended June 30, 2019 Compared with the Six Months Ended June 30, 2018
  Six Months Ended
June 30,
 Change
($ in thousands) 2019% of Revenue 2018% of Revenue $ %
Wireless operating revenue          
Wireless service revenue $191,425
83.3% $187,855
82.6% 3,570
 1.9 %
Tower lease revenue 5,860
2.6% 5,774
2.5% 86
 1.5 %
Equipment revenue 31,839
13.9% 33,193
14.6% (1,354) (4.1)%
Other revenue 670
0.2% 735
0.3% (65) (8.8)%
Total Wireless operating revenue 229,794
100.0% 227,557
100.0% 2,237
 1.0 %
Wireless operating expenses          
Cost of services 67,041
29.2% 67,238
29.5% (197) (0.3)%
Cost of goods sold 30,169
13.1% 30,809
13.5% (640) (2.1)%
Selling, general and administrative 21,954
9.6% 24,502
10.8% (2,548) (10.4)%
Depreciation and amortization 63,269
27.5% 65,490
28.8% (2,221) (3.4)%
Total Wireless operating expenses 182,433
79.4% 188,039
82.6% (5,606) (3.0)%
Wireless operating income $47,361
20.6% $39,518
17.4% 7,843
 19.8 %

Operating Revenue
Under our affiliate agreement with Sprint we have historically earned and recognized monthly revenue of $1.5 million for providing service to Sprint customers who pass through our network area. While we continue to provide these services to Sprint, the agreed upon fee was suspended on April 30, 2019. Accordingly, we have ceased recognizing revenue for the services provided after that date until a new prospective fee can be agreed.

During the six months ended June 30, 2019, operating revenue increased approximately $2.2 million, or 1.0%, compared with the six months ended June 30, 2018. This increase in operating revenue was driven by a 4.0% increase in postpaid subscribers and a 6.7% increase in prepaid PCS subscribers, and was partially offset by a reduction in travel and other revenue. Refer to the detailed Wireless service revenue chart provided below for additional information.

Index

The table below provides additional detail for Wireless service revenue.
  Six Months Ended
June 30,
 Change
($ in thousands) 2019 2018 $ %
Wireless service revenue:        
Postpaid billings (1) $195,255
 $189,417
 5,838
 3.1 %
Amortization of deferred contract and other costs (10,824) (9,080) (1,744) 19.2 %
Sprint management fee (15,543) (15,203) (340) 2.2 %
Net service fee (16,709) (16,258) (451) 2.8 %
Total postpaid service revenue 152,179
 148,876
 3,303
 2.2 %
Prepaid billings 59,861
 54,256
 5,605
 10.3 %
Amortization of deferred contract and other costs (29,351) (25,664) (3,687) 14.4 %
Sprint management fee (3,777) (3,403) (374) 11.0 %
Total prepaid service revenue 26,733
 25,189
 1,544
 6.1 %
Travel and other revenue 12,513
 13,790
 (1,277) (9.3)%
Total service revenue $191,425
 $187,855
 3,570
 1.9 %

(1)Postpaid net billings are defined under the terms of the affiliate contract with Sprint to be the gross billings to customers within our wireless network coverage area less billing credits and adjustments and allocated write-offs of uncollectible accounts.
The increase in postpaid service revenue during the six months ended June 30, 2019, was primarily attributable to the addition of 31,061 postpaid PCS retail subscribers.

The increase in prepaid service revenue during the six months ended June 30, 2019, was primarily attributable to the addition of 16,985 prepaid PCS retail subscribers.

Cost of services
During the six months ended June 30, 2019, cost of services decreased approximately $0.2 million or 0.3%, compared with the six months ended June 30, 2018 primarily from a $3.3 million reduction in backhaul circuit costs, partially offset by a $2.5 million increase in net rent expense driven by the addition of new cell sites.

Cost of goods sold
During the six months ended June 30, 2019, cost of goods sold decreased approximately $0.6 million, or 2.1%, compared with the six months ended June 30, 2018. Lower cost of goods sold reflects a reduction in sales in Shentel-owned stores.

Selling, general and administrative
During the six months ended June 30, 2019, selling, general and administrative costs decreased approximately $2.5 million, or 10.4%, compared with the six months ended June 30, 2018 primarily due to reductions in transactional tax expenses.

Depreciation and amortization
During the six months ended June 30, 2019, depreciation and amortization decreased approximately $2.2 million, or 3.4%, compared with the six months ended June 30, 2018 primarily from lower amortization expense on our affiliate contract expansion rights,asset which is recognized onamortizes under an accelerated method that declines over time.

Index
Broadband

CableOur Broadband segment provides broadband, video and voice services to residential and commercial customers in portions of Virginia, West Virginia, Maryland, and Kentucky, via fiber optic and hybrid fiber coaxial (“HFC”) cable. The Broadband segment also leases dark fiber and provides Ethernet and Wavelength fiber optic services to enterprise and wholesale customers throughout the entirety of our service area. The Broadband segment also provides voice and digital subscriber line (“DSL”) telephone services to customers in Virginia’s Shenandoah County as a Rural Local Exchange Carrier (“RLEC”). These integrated networks are connected by an approximately 6,300 fiber route mile network. This fiber optic network also supports our Wireless segment operations and these intercompany transactions are reported at their market value.

The following table indicates selected operating statistics of Cable:Broadband:
  June 30,
2019
 June 30,
2018
Homes passed (1) 189,762
 185,016
Customer relationships (2)    
Video users 40,497
 42,483
Non-video customers 43,024
 35,773
Total customer relationships 83,521
 78,256
Video    
Customers (3) 42,874
 44,800
Penetration (4) 22.6% 24.2%
Digital video penetration (5) 90.3% 76.9%
Broadband    
Users (3) 71,893
 65,466
Penetration (4) 37.9% 35.4%
Voice    
Users (3) 23,805
 22,882
Penetration (4) 12.5% 12.4%
Total revenue generating units (6) 138,572
 133,148
Fiber route miles 3,657
 3,426
Total fiber miles (7) 143,762
 133,702
Average revenue generating units 138,016
 132,287
 
March 31,
2020

March 31,
2019
Broadband homes passed (1) (2)
212,129

206,113
Broadband customer relationships (3)
103,287

95,933
     
Video:




RGUs
53,067

59,202
Penetration (4)
25.0%
28.7%
Digital video penetration (5)
94.3%
85.7%
Broadband:




RGUs
86,667

78,867
Penetration (4)
40.9%
38.3%
Voice:




RGUs
31,836

30,737
Penetration (4)
16.3%
16.2%
Total Cable and Glo Fiber RGUs
171,570

168,806






RLEC homes passed
25,848

25,798
RLEC customer relationships (3) 10,111
 11,101
RLEC RGUs:
   
Data RLEC
7,947

8,744
Penetration (4)
30.7%
33.9%
Voice RLEC
14,137

15,262
Penetration (4)
54.7%
59.2%
Total RLEC RGUs
22,084

24,006






Total RGUs 193,654
 192,812






Fiber route miles
6,273

5,799
Total fiber miles (6)
334,802

303,511

(1)
Homes and businesses are considered passed (“homes passed”) if we can connect them to our distribution system without further extending the transmission lines. Homes passed is an estimate based upon the best available information. Homes passed have access to video, broadband and voice services.
(2)
Includes approximately 16,600 RLEC homes passed where we are the dual incumbent telephone and cable provider.
(3)
Customer relationships represent the number of billed customers who receive at least one of our services.
(3)
Generally, a dwelling or commercial unit with one or more television sets connected to our distribution system counts as one video customer. Where services are provided on a bulk basis for video, broadband, or voice services, such as to hotels and some multi-dwelling units, the revenue charged to the customer is divided by the rate for comparable service in the local market to determine the number of customer equivalents included in the customer counts shown above.
(4)
Penetration is calculated by dividing the number of users by the number of homes passed or available homes, as appropriate.
(5)
Digital video penetration is calculated by dividing the number of digital video users by total video users. Digital video users are video customers who receive any level of video service via digital transmission. A dwelling with one or more digital set-top boxes or digital adapters counts as one digital video user.

(6)
Revenue generating units are the sum of video, voice and broadband users.
(7)
Total fiber miles are measured by taking the number of fiber strands in a cable and multiplying that number by the route distance. For example, a 10 mile route with 144 fiber strands would equal 1,440 fiber miles.


Index

Three Months Ended June 30, 2019 Compared with the Three Months Ended June 30, 2018Broadband results from operations are summarized as follows:
  Three Months Ended
June 30,
 Change
($ in thousands) 2019% of Revenue 2018% of Revenue $ %
Cable operating revenue          
Service revenue $30,716
88.5% $28,748
89.5% 1,968
 6.8%
Equipment revenue 255
0.7% 144
0.4% 111
 77.1%
Other revenue 3,719
10.8% 3,219
10.1% 500
 15.5%
Total Cable operating revenue 34,690
100.0% 32,111
100.0% 2,579
 8.0%
Cable operating expenses          
Cost of services 15,701
45.3% 15,125
47.1% 576
 3.8%
Cost of goods sold 112
0.3% 63
0.2% 49
 77.8%
Selling, general and administrative 5,536
16.0% 4,661
14.5% 875
 18.8%
Depreciation and amortization 6,555
18.8% 6,179
19.3% 376
 6.1%
Total Cable operating expenses 27,904
80.4% 26,028
81.1% 1,876
 7.2%
Cable operating income $6,786
19.6% $6,083
18.9% 703
 11.6%
  Three Months Ended March 31, Change
($ in thousands) 2020% of Revenue 2019% of Revenue $ %
Broadband revenue          
Cable, residential and SMB $34,943
70.2 $32,426
69.2
 2,517
 7.8
Fiber, enterprise and wholesale 7,645
15.4 6,563
14.0
 1,082
 16.5
Rural local exchange carrier 5,132
10.3 5,681
12.1
 (549) (9.7)
Equipment and other 2,066
4.1 2,211
4.7
 (145) (6.6)
Total broadband revenue 49,786
100.0 46,881
100.0% 2,905
 6.2
Broadband operating expenses          
Cost of services 19,243
38.7 19,061
40.7
 182
 1.0
Cost of goods sold 143
0.3 211
0.5
 (68) (32.2)
Selling, general, and administrative 9,499
19.1 7,569
16.1
 1,930
 25.5
Depreciation and amortization 10,871
21.8 9,991
21.3
 880
 8.8
Total broadband operating expenses 39,756
79.9 36,832
78.6
 2,924
 7.9
Broadband operating income $10,030
20.1 $10,049
21.4
 (19) (0.2)

ServiceCable, residential and small and medium business (SMB) revenue
DuringCable, residential and SMB revenue increased during the three months ended June 30, 2019, serviceMarch 31, 2020 approximately $2.5 million, or 7.8%, primarily driven by broadband subscriber growth.

Fiber, enterprise and wholesale revenue
Fiber, enterprise and wholesale revenue increased during the three months ended March 31, 2020 approximately $2.0$1.1 million, or 6.8%16.5%, due primarily to an increase in new enterprise and backhaul connections.

Rural local exchange carrier (RLEC) revenue
RLEC revenue decreased approximately $0.5 million, or 9.7%, compared with the three months ended June 30, 2018. The increase was primarily attributableMarch 31, 2019 due to a full quarter of Big Sandy results, increasesdecline in broadbandresidential data subscribers and higher averageswitched access revenue per customer ("ARPU") related to broadband customers upgrading to higher-speed data access packages and increases in video rates.from other carriers.

Other revenueCost of services
Other revenue is mainly comprisedCost of fiber services were comparable with three months ended March 31, 2019.

Cost of goods sold
Cost of goods sold were comparable with three months ended March 31, 2019.

Selling, general and installation services. Duringadministrative
Selling, general and administrative expense increased $1.9 million or 25% compared with the three months ended June 30,March 31, 2019, other revenueprimarily due to $1.3 million of expenses incurred to support Glo Fiber in four markets and a $0.3 million increase in advertising expenses.

Depreciation and amortization
Depreciation and amortization increased approximately $0.5$0.9 million or 15.5%9%, compared with the three months ended June 30, 2018March 31, 2019, primarily attributableas a result of our network expansion and the introduction of fiber to expansion of the Company's fiber network and increased demand for fiber services.home service under our brand, Glo Fiber.
Tower

Operating expenses
During the three months ended June 30, 2019, operating expenses increased approximately $1.9 million, or 7.2%, compared with the three months ended June 30, 2018 primarily dueOur Tower segment owns 226 cell towers and leases colocation space on those towers to professional fees associated with starting our FTTH product offering and higher repair and maintenance expense associated with maintaining our growing network. We expect to continue to incur expenses related to the initiation of FTTH in select markets, in advance of generating revenue from this new product.

Index


Six Months Ended June 30, 2019 Compared with the Six Months Ended June 30, 2018
  Six Months Ended
June 30,
 Change
($ in thousands) 2019% of Revenue 2018% of Revenue $ %
Cable operating revenue          
Service revenue $60,421
88.3% $57,219
89.7% 3,202
 5.6%
Equipment revenue 525
0.8% 303
0.5% 222
 73.3%
Other revenue 7,453
10.9% 6,300
9.8% 1,153
 18.3%
Total Cable operating revenue 68,399
100.0% 63,822
100.0% 4,577
 7.2%
Cable operating expenses          
Cost of services 31,348
45.8% 30,281
47.4% 1,067
 3.5%
Cost of goods sold 287
0.4% 119
0.2% 168
 141.2%
Selling, general and administrative 11,262
16.5% 9,609
15.1% 1,653
 17.2%
Depreciation and amortization 13,013
19.0% 12,203
19.1% 810
 6.6%
Total Cable operating expenses 55,910
81.7% 52,212
81.8% 3,698
 7.1%
Cable operating income $12,489
18.3% $11,610
18.2% 879
 7.6%

Service revenue
During the six months ended June 30, 2019, service revenue increased approximately $3.2 million, or 5.6%, compared with the six months ended June 30, 2018. The increase in service revenue was primarily attributable to the addition of 5,265 customer relationships, of which approximately 2,000 were acquired from Big Sandy,Wireless segment, as well as broadband customers upgrade to higher-speed data access packages and increases in video rates.other wireless communications providers. Substantially all of our owned towers are built on ground that we lease from the respective landlords. The colocation space that we lease to our Wireless segment is priced at our estimate of fair market value, which updates from time to time based upon our observation of the market.

Other revenue
Other revenue is mainly comprised of fiber services and installation services. During the six months ended June 30, 2019, other revenue increased approximately $1.2 million, or 18.3%, compared with the six months ended June 30, 2018 primarily attributable to expansion of the Company's fiber network and increased demand for fiber services.

Operating expenses
During the six months ended June 30, 2019, operating expenses increased approximately $3.7 million, or 7.1%, compared with the six months ended June 30, 2018 primarily due to professional fees associated with starting our FTTH product offering and higher repair and maintenance expense associated with maintaining our growing network. We expect to continue to incur expenses related to the initiation of FTTH in select markets, in advance of generating revenue from this new product.

Index

Wireline


The following table includesindicates selected operating statistics of the Wireline operations:Tower segment:
  June 30,
2019
 June 30,
2018
Long distance subscribers 9,461
 8,930
Video customers (1) 4,520
 4,850
Broadband customers 14,643
 14,694
Fiber route miles 2,176
 2,099
Total fiber miles (2) 163,363
 157,008
  March 31,
2020
 March 31,
2019
Towers owned 226
 211
Tenants (1) 408
 368
Average tenants per tower 1.8
 1.7

(1)Wireline’s video service passes approximately 16,500 homes.
(2)
Fiber miles are measured by taking the numberIncludes 203 and 175 intercompany tenants for our Wireless segment as of fiber strands in a cableMarch 31, 2020 and multiplying that number by the route distance. For example, a 10 mile route with 144 fiber strands would equal 1,440 fiber miles.2019, respectively.

Three Months Ended June 30, 2019 Compared with the Three Months Ended June 30, 2018Tower results from operations are summarized as follows:
  Three Months Ended
June 30,
 Change
($ in thousands) 2019% of Revenue 2018% of Revenue $ %
Wireline operating revenue          
Service revenue $5,955
30.5% $5,725
30.0% 230
 4.0 %
Carrier access and fiber revenue 12,835
65.7% 12,468
65.2% 367
 2.9 %
Equipment revenue 52
0.3% 46
0.2% 6
 13.0 %
Other revenue 685
3.5% 873
4.6% (188) (21.5)%
Total Wireline operating revenue 19,527
100.0% 19,112
100.0% 415
 2.2 %
Wireline operating expenses          
Cost of services 8,979
46.0% 9,373
49.0% (394) (4.2)%
Costs of goods sold 19
0.1% 20
0.1% (1) (5.0)%
Selling, general and administrative 1,988
10.2% 1,686
8.8% 302
 17.9 %
Depreciation and amortization 3,447
17.6% 3,240
17.0% 207
 6.4 %
Total Wireline operating expenses 14,433
73.9% 14,319
74.9% 114
 0.8 %
Wireline operating income $5,094
26.1% $4,793
25.1% 301
 6.3 %
  Three Months Ended March 31, Change
($ in thousands) 2020% of Revenue 2019% of Revenue $ %
Tower revenue $3,730
100.0 $3,033
100.0 697
 23.0
Tower operating expenses 1,935
51.9 1,909
62.9 26
 1.4
Tower operating income $1,795
48.1 $1,124
37.1 671
 59.7

Operating revenueRevenue
DuringRevenue increased approximately $0.7 million, or 23%, during the three months ended June 30, 2019, total operating revenue increased approximately $0.4 millionMarch 31, 2020 compared with the three months ended June 30, 2018. TheMarch 31, 2019. This increase was due to a 10.9% increase in operating revenue was primarily attributable totenants and an 11.4% increase in the timing of receiving regulatory support funds.lease rate.

Operating expenses
During the three months ended June 30, 2019, total operatingOperating expenses were comparable to the three months ended June 30, 2018.

Index

Six Months Ended June 30, 2019 Compared with the Six Months Ended June 30, 2018
  Six Months Ended
June 30,
 Change
($ in thousands) 2019% of Revenue 2018% of Revenue $ %
Wireline operating revenue          
Service revenue $11,808
30.7% $11,615
29.9% 193
 1.7 %
Carrier access and fiber revenue 25,164
65.5% 25,322
65.2% (158) (0.6)%
Equipment revenue 103
0.3% 92
0.2% 11
 12.0 %
Other revenue 1,361
3.5% 1,790
4.7% (429) (24.0)%
Total Wireline operating revenue 38,436
100.0% 38,819
100.0% (383) (1.0)%
Wireline operating expenses          
Cost of services 18,130
47.2% 19,175
49.4% (1,045) (5.4)%
Costs of goods sold 55
0.1% 42
0.1% 13
 31.0 %
Selling, general and administrative 3,831
10.0% 3,403
8.8% 428
 12.6 %
Depreciation and amortization 6,980
18.1% 6,634
17.1% 346
 5.2 %
Total Wireline operating expenses 28,996
75.4% 29,254
75.4% (258) (0.9)%
Wireline operating income $9,440
24.6% $9,565
24.6% (125) (1.3)%

Operating revenue
During the six months ended June 30, 2019, total operating revenue was consistent with the six months ended June 30, 2018.

Operating expenses
During the six months ended June 30, 2019, total operating expenses were consistent with the six months ended June 30, 2018.prior year quarter.

Non-GAAP Financial Measures

Adjusted OIBDA

Adjusted OIBDA represents Operating income before depreciation, amortization of intangible assets, stock-based compensation and certain other items of revenue, expense, gain or loss not reflective of our operating performance, which may or may not be recurring in nature.

Adjusted OIBDA is a non-GAAP financial measure that we use to evaluate our operating performance in comparison to our competitors. Management believes that analysts and investors use Adjusted OIBDA as a supplemental measure of operating performance to facilitate comparisons with other telecommunications companies. This measure isolates and evaluates operating performance by excluding the cost of financing (e.g., interest expense), as well as the non-cash depreciation and amortization of past capital investments, non-cash share-based compensation expense, and certain other items of revenue, expense, gain or loss not reflective of our operating performance, which may or may not be recurring in nature.

During Q2 2019, we modified our definition of Adjusted OIBDA to exclude the benefit received from the waived management fee and non-cash amortization of deferred contract costs, as well as certain other immaterial items. This change enhances the comparability of our non-GAAP performance measure with similar performance measures reported by comparable companies in our industry. We have applied this change consistently to all comparable periods presented below.

Adjusted OBIDA has limitations as an analytical tool and should not be considered in isolation or as a substitute for operating income, from operations, net income or any other measure of financial performance reported in accordance with U.S. Generally Accepted Accounting Principles (“GAAP”).








Index


The following tables reconcile Adjusted OIBDA to operating income, which we consider to be the most directly comparable GAAP financial measure:

Three Months Ended June 30, 2019          
(in thousands) Wireless Cable Wireline Other Consolidated
Operating income $22,024
 $6,786
 $5,094
 $(9,884) $24,020
Depreciation and amortization 32,219
 6,555
 3,447
 132
 42,353
OIBDA 54,243
 13,341
 8,541
 (9,752) 66,373
Share-based compensation expense 
 
 
 593
 593
Adjusted OIBDA $54,243
 $13,341
 $8,541
 $(9,159) $66,966

Additionally, we realized cash savings of $9.7 million during the period from the waiver of Sprint's Management Fee. These cash savings are accounted for as a reduction of the affiliate contract enhancement asset, which was recognized in conjunction with the 2016 nTelos acquisition. The remaining waived management fee balance at June 30, 2019 was $137.9 million, which we expect to realize through 2022.
Three Months Ended March 31, 2020          
(in thousands) Wireless Broadband Tower Corporate & Eliminations Consolidated
Operating income $23,444
 $10,030
 $1,795
 $(12,219) $23,050
Depreciation 21,010
 10,717
 470
 271
 32,468
Amortization of intangible assets 4,714
 154
 
 
 4,868
OIBDA 49,168
 20,901
 2,265
 (11,948) 60,386
Share-based compensation expense 
 
 
 2,905
 2,905
Non-recurring deal advisory fees 
 
 
 910
 910
Adjusted OIBDA $49,168
 $20,901
 $2,265
 $(8,133) $64,201

Three Months Ended March 31, 2019          
(in thousands) Wireless Broadband Tower Corporate & Eliminations Consolidated
Operating income $24,213
 $10,049
 $1,124
 $(10,599) $24,787
Depreciation 24,752
 9,950
 680
 138
 35,520
Amortization of intangible assets 5,618
 41
 
 
 5,659
OIBDA 54,583
 20,040
 1,804
 (10,461) 65,966
Share-based compensation expense 
 
 
 1,714
 1,714
Adjusted OIBDA $54,583
 $20,040
 $1,804
 $(8,747) $67,680
Three Months Ended June 30, 2018          
(in thousands) Wireless Cable Wireline Other Consolidated
Operating income $22,251
 $6,083
 $4,793
 $(11,958) $21,169
Depreciation and amortization 31,565
 6,179
 3,240
 133
 41,117
OIBDA 53,816
 12,262
 8,033
 (11,825) 62,286
Share-based compensation expense 
 
 
 1,370
 1,370
Adjusted OIBDA $53,816
 $12,262
 $8,033
 $(10,455) $63,656

Additionally, we realized cash savings of $9.6 million during the period from the waiver of Sprint's Management Fee, as discussed above.

Six Months Ended June 30, 2019          
(in thousands) Wireless Cable Wireline Other Consolidated
Operating income $47,361
 $12,489
 $9,440
 $(20,483) $48,807
Depreciation and amortization 63,269
 13,013
 6,980
 270
 83,532
OIBDA 110,630
 25,502
 16,420
 (20,213) 132,339
Share-based compensation expense 
 
 
 2,307
 2,307
Adjusted OIBDA $110,630
 $25,502
 $16,420
 $(17,906) $134,646

Additionally, we realized cash savings of $19.3 million during the period from the waiver of Sprint's Management Fee, as discussed above.

Six Months Ended June 30, 2018          
(in thousands) Wireless Cable Wireline Other Consolidated
Operating income $39,518
 $11,610
 $9,565
 $(22,770) $37,923
Depreciation and amortization 65,490
 12,203
 6,634
 277
 84,604
OIBDA 105,008
 23,813
 16,199
 (22,493) 122,527
Share-based compensation expense 
 
 
 3,407
 3,407
Adjusted OIBDA $105,008
 $23,813
 $16,199
 $(19,086) $125,934

Additionally, we realized cash savings of $18.6 million during the period from the waiver of Sprint's Management Fee, as discussed above.





Financial Condition, Liquidity and Capital Resources

As of June 30, 2019 our Cash and cash equivalents totaled $98.1 million and the availability under our revolving line of credit was $75.0 million, for a total available liquidity of $173.1 million.

Sources and Uses of CashCash: .  
Our principal sources of liquidity are our cash and cash equivalents, cash generated from operations, and proceeds available under our Credit Facility.

As of March 31, 2020 our cash and cash equivalents totaled $120.2 million and the availability under our revolving line of credit was $75.0 million, for total available liquidity of $195.2 million.

The Company generated approximately $129.6$61.1 million of net cash from operations induring the first sixthree months of 2019, representing an increase of $2.5 million or 2.0%, comparedended March 31, 2020, consistent with the first sixthree months of 2018, driven by:
a $10.9 million increase in net income, and was partially offset by
$7.6 million increase in net cash outflows from income taxes, and
$0.8 million as the result of a change in working capital.ended March 31, 2019.

Net cash used in investing activities decreased $24.9$22.4 million or 21.8%, forduring the sixthree months ended June 30, 2019. Cash used in investing activities forMarch 31, 2020, compared with the sixthree months ended June 30,March 31, 2019 was primarily for:due to the following: 
$79.110.0 million for capital expenditures primarily driven by capacity upgrades and network expansion across our Wireless and Cable segments; and
investmentsdecline in our wireless, cable and fiber networks, other infrastructure investments, made on a recurring basis.acquisitions. In 2018, we acquired2019, the Sprint Territory Expansion Area for $52.0 million and in 2019 weCompany acquired Big Sandy Broadband, Inc. for $10.0 million.
$12.1 million which was integrated intodecrease in capital expenditures due primarily to a $17.0 million decline in Wireless segment as the Ntelos and Parkersburg network expansions were completed in the first half of 2019 partially offset by $5.0 million in higher spending in Broadband segment driven by our Cable segment.

We expect our investments in our networks and infrastructure to expand in support of our continued growth.Glo Fiber market expansion.

Net cash used in financing activities increased $1.3decreased $12.0 million, or 5.0%53.4%, forduring the sixthree months ended June 30, 2019. The use of cash for the six months ended June 30, 2019, wasMarch 31, 2020 primarily from increaseddriven by:
$11.4 million decrease in principal paymentsrepayments on our long-term debt.term loans, and
$0.8 million decrease in payments for taxes related to share-based compensation vesting events.

Indebtedness: As of March 31, 2020, the Company’s indebtedness totaled approximately $712.2 million, net of unamortized loan fees of $11.3 million, with an annualized overall weighted average interest rate of approximately 3.2%. Refer to Note 8, Long-Term Debt for information about the Company's Credit Facility and financial covenants.

Borrowing Capacity.Capacity: As of June 30, 2019,March 31, 2020, the Company’s outstanding debt principal, under the Credit Facility, totaled $760.5$723.5 million, with an estimated annualized effective interest rate of 3.79%3.2% after considering the impact of the interest rate swap contracts and unamortized loan costs.

As of June 30, 2019, the Company wasMarch 31, 2020, we were in compliance with the financial covenants in itsour Credit Facility agreement.

We believe thatexpect our cash on hand, available funds under our revolving credit facility, and our cash flow from operations and borrowings expectedwill be sufficient to be available under our existing credit facilities will provide sufficient cash to enable us to fund planned capital expenditures, make scheduled principal and interest payments, meet our other cash requirements and maintain compliance with the terms of our financing agreementsanticipated liquidity needs for at leastbusiness operations for the next twelve months. There can be no assurance that we will continue to generate cash flows at or above current levels or that we will be able to maintain our ability to borrow under our credit facilities.facility. Thereafter, capital expenditures will likely be required to continue planned capital upgrades to the acquired wireless networkand broadband networks and provide increased capacity to meet our expected growth in demand for our products and services. The actual amount and timing of our future capital requirements may differ materially from our estimate depending on the demand for our products and services, including the outcome of a potential amendment of our wireless affiliate agreement with T-Mobile, new market developments and expansion opportunities.

Our cash flows from operations could be adversely affected by events outside our control, including, without limitation, changes in overall economic conditions, regulatory requirements, changes in technologies, demand for our products and services, availability of labor resources and capital, changes in our relationship with Sprint, natural disasters, pandemics and outbreaks of contagious diseases and other adverse public health developments, such as COVID-19, and other conditions. The Wireless segment’s operations are dependent upon Sprint’sT-Mobile’s ability to execute certain functions such as billing, customer care, and collections; our ability to develop and implement successful marketing programs and new products and services; and our ability to effectively and economically manage other operating activities under our agreements with Sprint. Our ability to attract and maintain a sufficient customer base, particularly in our cableBroadband markets, is also critical to our ability to maintain a positive cash flow from operations. The foregoing events individually or collectively could affect our results.



Critical Accounting Policies

Critical accounting policies are those policies that affect our more significant judgments and estimates used inThere have been no material changes to the preparation of our unaudited condensed consolidated financial statements. For a more detailed discussion of our critical accounting policies please refer toas previously disclosed in Part II, Item 8 of our 2018Annual Report on Form 10-K.10-K for the year ended December 31, 2019.


ITEM 3.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The Company’s market risks relate primarily to changes in interest rates. The Company’s interest rate risk generally involves two components. The first component is outstanding debt with variable rates. As of June 30, 2019,March 31, 2020, the Company had $760.5$723.5 million of gross variable rate debt outstanding, bearing interest at a weighted average rate of 3.79% as determined on a quarterly basis.3.2%. An increase in market interest rates of 1.00% would add approximately $7.5$7.1 million to annual interest expense, excluding the effect of theour interest rate swap.swaps. The swaps cover notional principal equal to $328.7 million, or approximately 50% or $361.9 million45.4% as of June 30, 2019 of the outstanding variable rate debt through maturity in 2023.March 31, 2020. The Company is required to pay a combined fixed rate of approximately 1.16% and receive a variable rate based on one month LIBOR (2.44% for June 2019)(1.60% at March 31, 2020), to manage a portion of its interest rate risk. Changes in the net interest paid or received under the swaps would offset approximately 50%a corresponding portion of the change in interest expense on the variable rate debt outstanding. The swap agreements currently reduce annual interest expense by approximately $2.3 million, based on the spread between the fixed rate and the variable rate currently in effect on our debt.



ITEM 4.CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures
Management, with the participation of our President and Chief Executive Officer, who is the Principal Executive Officer, and the Senior Vice President - Finance and Chief Financial Officer, who is the Principal Financial Officer, and the Vice President and Chief Accounting Officer, who is the Principal Accounting Officer, conducted an evaluation of our disclosure controls and procedures, (as defined by Rule 13a-15(e) under the Securities Exchange Act of 1934), as of the end of the period covered by this Quarterly report on Form 10-Q.

As disclosed in our Annual Report on Form 10-K for our fiscal year ended December 31, 2018,2019, we identified material weaknesses in internal control over financial reporting. The material weaknesses will not be considered remediated until the applicable enhanced controls operate for a sufficient period of time and management has concluded, through testing, that these controls are operating effectively. As remediation has not yet been completed, our President and Chief Executive Officer, and our Senior Vice President - Finance and Chief Financial Officer, and our Vice President - Chief Accounting Officer, have concluded that our disclosure controls and procedures continued to be ineffective as of June 30, 2019.March 31, 2020.

In light of the material weaknesses, management performed additional analysis and other procedures to ensure that our unaudited condensed consolidated financial statements were prepared in accordance with U.S. generally accepted accounting principles (GAAP).

Notwithstanding the material weaknesses, management has concluded that the unaudited condensed consolidated financial statements included in this Quarterly Report on Form 10-Q fairly state, in all material respects, our financial position, results of operations and cash flows for the periods presented.

Changes in Internal Control Overover Financial Reporting
There have been no changes inAs part of the Company’s continued remediation efforts, during the period ended March 31, 2020 the Company hired several experienced accounting professionals to further strengthen its technical accounting and internal control over financial reporting (as definedcapabilities. Aside from these actions and the ongoing execution of Management's Remediation Plan, there were no changes in Rules 13a-15(f) and 15d-15(f) ofour internal control over financial reporting during the Exchange Act) as of June 30, 2019,most recently completed fiscal quarter that have materially affected or are reasonably likely to materially affect the Company’sour internal control over financial reporting.

Remediation Efforts
Management is continuing to implement the material weakness remediation plans as disclosed in our Annual Report on Form 10-K for our fiscal year ended December 31, 2018. We believe that these actions and the improvements we expect to achieve will effectively remediate the material weaknesses. However, these material weaknesses will not be considered remediated until the enhanced controls operate for a sufficient period of time and management has concluded that these controls are operating effectively.PART II


PART II.OTHER INFORMATION

ITEM 1A.Risk FactorsRISK FACTORS

We discuss in our Annual Report on Form 10-K various risks that may materially affect our business. We use this section to update this discussion to reflect material developments since our Form 10-K was filed. As of June 30,March 31, 2020, except as described below, there have been no significant changes to the Risk Factors previously disclosed in Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2019.


Risks Related to the Business Combination between T-Mobile and Sprint could cause significant volatility in the trading and value of the Company’s common stock

As previously disclosed, on April 1, 2020, T-Mobile US, Inc. (“T-Mobile”) announced the completion of its business combination with Sprint Corporation (“Sprint”) and subsequently delivered to the Company a notice of Network Technology Conversion, Brand Conversion and Combination Conversion (a “Conversion Notice”) pursuant to the terms of the Company’s affiliate agreement with Sprint. 

Delivery of the Conversion Notice initiated the process set forth in the affiliate agreement to determine the nature of the Company’s relationship with the combined entity (“New T-Mobile”). The affiliate agreement provides for a 90-day period following receipt of the Conversion Notice for the parties to negotiate mutually agreeable terms and conditions under which the Company would continue as an affiliate of New T-Mobile. The affiliate agreement further provides that, if New T-Mobile and the Company have not negotiated a mutually acceptable agreement within the 90-day period, then New T-Mobile would have a period of 60 days thereafter to exercise an option to purchase the assets of our Wireless operations for 90% of the “Entire Business Value” (as defined under our affiliate agreement). If New T-Mobile does not exercise its purchase option, the Company would then have a 60-day period to exercise an option to purchase the legacy T-Mobile network and subscribers in our service area. If the Company does not exercise its purchase option, New T-Mobile must sell or decommission its legacy network and customers in our service area.

As previously disclosed, the Company’s management has been in discussions with New T-Mobile regarding the future of the Company’s Wireless operations; however, there can be no assurance as to the outcome of these discussions, including, without limitation, the terms or conditions under which the Company could continue as an affiliate of New T-Mobile or the terms of any purchase of the legacy T-Mobile subscriber and network assets in our service area or the terms to finance such an asset purchase, the timing or terms of any sale of the assets of the Company’s Wireless operations to New T-Mobile (including the value received by the Company pursuant to a negotiated transaction or as a result of the appraisal process under the affiliate agreement), or the use of proceeds from any such sale transaction or the post-closing composition or capital structure of the Company’s remaining operations and business following any such sale transaction. The pending discussions and any ensuring transaction with the New T-Mobile could cause significant volatility in the trading and value of the Company’s common stock.

The affiliate agreement also provides that 90 days following delivery of the Conversion Notice, New T-Mobile may effect a Technology Conversion, Brand Conversion and Combination Conversion (each as defined in the affiliate agreement), following which New T-Mobile is permitted to take certain competitive and other actions that could directly or indirectly adversely affect the Company’s Wireless business and operations.

Uncertainty about the Company’s relationship with New T-Mobile, particularly the effects on customers, distributors, and employees could have a material effect on the Company. These uncertainties may impair our ability to attract and retain customers for our Wireless segment, and retain and motivate key personnel during the pendency of the discussions with New T-Mobile, as existing and prospective employees may experience uncertainty about their future roles with New T-Mobile. Additionally, these uncertainties could cause our third party distributors and dealers to seek to change, cancel or fail to renew existing business relationships with us. Competitors may also target our existing customers by highlighting potential uncertainties and integration difficulties that may result from the uncertainties at this time.

In addition, management and financial resources have been diverted and will continue to be diverted toward the negotiations with New T-Mobile regarding the future of the Company’s Wireless operations. We have incurred, and expect to incur, significant costs, expenses and fees for professional services and other transaction costs in connection with these negotiations and related planning. These costs could adversely affect our financial condition and results of operations prior to the determination of the future of our Wireless operations.

Risks Related to Our Business

The COVID-19 pandemic, and the future outbreak of other highly infectious or contagious diseases, could disrupt the operation on our business resulting in adverse impacts to our financial condition, results of operations, and cash flow.

Since being reported in December 2019 in China, an outbreak of a new strain of coronavirus (“COVID-19”) has spread globally, including to every state in the United States. In March 2020, the World Health Organization declared COVID-19 a pandemic and the United States declared a national emergency. The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, and created significant volatility and disruption of financial markets, and another pandemic in the future could have similar effects. Given the ongoing and dynamic nature of the circumstances, it is difficult to predict the impact of COVID-19 on the Company, and there is no guarantee that efforts by Shentel, designed to address adverse impacts of the Coronavirus, will be effective.

Governments in the markets that we operate have mandated residents to stay at home and have temporarily closed businesses that are not considered essential. Although our businesses are considered essential, the Company has not identified anytemporarily closed approximately 40% of its Sprint branded retail stores as a result of the COVID-19 pandemic, which will adversely affect postpaid subscriber gross additions in the Wireless segment. In addition, the current COVID-19 pandemic, or a future pandemic, could have material and adverse effects on our ability to successfully operate and on our financial condition, results of operations and cash flows due to, among other factors:
additional disruptions or delays in our operations or network performance, as well as network maintenance and construction, testing, supervisory and customer support activities, and inventory and supply procurement;
increases in operating costs, inventory shortages and/or a decrease in productivity related to travel bans and social distancing efforts, which could include delays in our ability to install broadband services at customer locations or require our vendors and contractors to incur additional costs that may be passed onto us;
a deterioration in our ability to operate in affected areas or delays in the supply of products or services to us from vendors that are needed updatesfor our efficient operations;
a decrease in the ability of our counterparties to meet their obligations to us in full, or at all;
a general reduction in business and economic activity may severely impact our customers and may cause them to be unable to pay for services provided; and
the potential negative impact on the health of our personnel, particularly if a significant number of them are impacted, could result in a deterioration in our ability to ensure business continuity during a disruption.

Shentel has implemented policies and procedures designed to mitigate the risk factors included in our most recent Form 10-K.of adverse impacts of the COVID-19 pandemic, or a future pandemic, on the Company’s operations, but it may incur additional costs to ensure continuity of business operations caused by COVID-19, or other future pandemics, which could adversely affect its financial condition and results of operations. However, the extent of such impacts will depend on future developments, which are highly uncertain and cannot be predicted, including new information that may emerge concerning the severity of COVID-19 and actions taken to contain COVID-19 or its impact.

ITEM 2.Unregistered Sales of Equity Securities and Use of Proceeds

Unregistered Sales of Equity Securities

None.

Use of Proceeds from Registered Securities

None.

Purchases of Equity Securities by the Issuer or Affiliated Purchasers

The following table provides information about shares repurchased during the first quarter ended March 31, 2020, to settle employee tax withholding related to the vesting of stock awardsawards. There have been no repurchases of shares during the three months endedJune 30, 2019:

of January, February and March 2020 through the share repurchase program.

Number of Shares
Surrendered
Average Price
Paid per Share
April 1 to April 30402
$41.50
May 1 to May 311,864
42.62
June 1 to June 303,104
38.18
Total5,370
$39.97
($ in thousands, except per share amounts)Number of Shares
Surrendered
 Average Price
Paid per Share
 Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs Approximate Dollar Value that May Yet be Purchased under the Plans or Programs
January 1 to January 31
 N/A
 
 $72,765
February 1 to February 2942,398
 $45.87
 
 $72,765
March 1 to March 3114
 $46.79
 
 $72,765
Total42,412
   
 $72,765






ITEM 6. Exhibits Index

(a)The following exhibits are filed with this Quarterly Report on Form 10-Q:
3.1Amended and Restated Bylaws of Shenandoah Telecommunications Company, as amended effective April 16, 2019
31.1*Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.
31.2*Certification of Principal Financial Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.
31.3*Certification of Principal Accounting Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.
32**Certifications pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 and 18 U.S.C. § 1350.
(101)Formatted in XBRL (Extensible Business Reporting Language)
101.INSXBRL Instance Document - the instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
*    Filed herewith
**This certification is deemed not filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (Exchange Act), or otherwise subject to the liability of that section, nor shall it be deemed incorporated by reference into any filing under the Securities Act of 1933, as amended (Securities Act), or the Exchange Act.

EXHIBIT INDEX

Exhibit No.Exhibit
Amended and Restated Bylaws of Shenandoah Telecommunications Company, as amended effective April 16, 2019
    
Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.
    
Certification of Principal Financial Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.
    
Certification of Principal Accounting Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.
  
32**
Certifications pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 and 18 U.S.C. § 1350.
    
(101)Formatted in XBRL (Extensible Business Reporting Language)
    
 101.INSXBRL Instance Document - the instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document
   
 101.SCHXBRL Taxonomy Extension Schema Document
   
 101.CALXBRL Taxonomy Extension Calculation Linkbase Document
   
 101.DEFXBRL Taxonomy Extension Definition Linkbase Document
   
 101.LABXBRL Taxonomy Extension Label Linkbase Document
   
 101.PREXBRL Taxonomy Extension Presentation Linkbase Document

*    Filed herewith
**This certification is deemed not filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (Exchange Act), or otherwise subject to the liability of that section, nor shall it be deemed incorporated by reference into any filing under the Securities Act of 1933, as amended (Securities Act), or the Exchange Act.




SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 SHENANDOAH TELECOMMUNICATIONS COMPANY
  

 /s/James J. Volk
 James J. Volk
 
Senior Vice President - Chief Financial Officer
(Principal Financial Officer)
 Date: August 6, 2019April 30, 2020


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